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Banco Bilbao Vizcaya Argentaria

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FY2017 Annual Report · Banco Bilbao Vizcaya Argentaria
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BBVA 

Annual Report 

Financial Statements, 
Management Report and 
Auditors´ Report for the 
year 2017  

KPMG Auditores, S.L. 
Paseo de la Castellana, 259 C 
28046 Madrid 

Translation of a report originally issued in Spanish based on our work performed in accordance with prevailing legislation 
regulating the audit of annual accounts in Spain on the financial statements originally issued in Spanish and prepared in 
accordance with the provisions of the financial reporting framework applicable in Spain (see notes 1.2 and 52). In the 
event of a discrepancy, the Spanish-language version prevails. 

Independent Auditors’ Report on the Annual Accounts 

To the Shareholders of Banco Bilbao Vizcaya Argentaria, S.A. 
commissioned by the Board of Directors 

REPORT ON THE ANNUAL ACCOUNTS 

Opinion __________________________________________________________________  

We have audited the annual accounts of Banco Bilbao Vizcaya Argentaria, S.A. (hereinafter the 
“Bank”), which comprise the balance sheet as of 31 December 2017, and the income statement, 
statement of recognized income and expenses, statement of changes in equity, statement of cash 
flows and the notes thereto for the year then ended  

In our opinion, the accompanying annual accounts present fairly, in all material respects, the equity 
and financial position of the Bank as of 31 December 2017, and the results of its operations and cash 
flows for the year then ended in accordance with the provisions of the financial reporting framework 
applicable (as identified in Note 1.2 to the annual accounts), and in particular, with the principles and 
accounting criteria contained in the same. 

Basis for Opinion _________________________________________________________  

We conducted our audit in accordance with prevailing legislation regulating the audit of annual 
accounts in Spain. Our responsibilities under those standards are further described in the Auditor's 
Responsibilities for the Audit of the Annual Accounts section of our report. 

We are independent of the Bank in accordance with the ethical requirements, including those 
regarding independence, that are applicable to our audit of the annual accounts in Spain pursuant to 
legislation regulating the audit of annual accounts. We have not provided any services other than the 
audit of annual accounts, nor have any situations or circumstances arisen, under the aforementioned 
regulations, which would have affected the required independence such that it would have been 
compromised. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our opinion. 

KPMG Auditores S.L., sociedad española de responsabilidad limitada y 
firma miembro de la red KPMG de firmas independientes afiliadas a 
KPMG International Cooperative (“KPMG International”), sociedad suiza. 
Paseo de la Castellana 259C – Torre de Cristal – 28046 Madrid 

Inscrita en el Registro Oficial de Auditores de Cuentas con el nº.S0702, y en el 
Registro de Sociedades del Instituto de Censores Jurados de Cuentas con el nº.10.  
Reg. Mer Madrid, T. 11.961, F. 90, Sec. 8, H. M -188.007, Inscrip. 9  
N.I.F. B-78510153 

 
 
 
 
 
 
 
 
 
 
 
 
2 

Key Audit Matters ________________________________________________________  

Key audit matters are those matters that, in our professional judgment, were of the most significance 
in our audit of the annual accounts as of and for the year ended 31 December 2017. These matters 
were  addressed  in  the  context  of  our  audit  of  the  annual  accounts  as  a  whole,  and  in  forming  our 
opinion thereon, and we do not express a separate opinion on these matters. 

Impairment of the Loans and Receivables Portfolio 
See Notes 2.1, 11 and 42 to the annual accounts 

Key audit matter 

How the matter was addressed in our audit 

The process for estimating the impairment of the 
loans and receivables portfolio associated with credit 
risk is significant and complex. 

For the individual analysis, these provisions consider 
the estimates of future business performance and 
the market value of collateral provided for credit 
transactions.   

For the collective analysis, these provisions are 
based on automated processes that incorporate 
voluminous databases, models, and assumptions for 
the provision estimates of complex design and 
implementation. 

Our audit approach included assessing the relevant 
controls associated with the processes for 
estimating impairment of the loans and receivables 
portfolio, and performing substantive procedures on 
such estimate. 

Our procedures related to the control environment 
focused on the following key areas and involved our 
credit risk specialists: 

  Governance: identification of the credit risk 

management framework and relevant controls. 

  Accounting policies: assessment of the 

alignment with the applicable accounting 
standard. 

  Refinancing and restructuring transactions: 

assessment of the criteria and policies in place 
for the refinancing and restructuring of lending 
operations. 
Testing of the relevant controls relating to the 
information available for the monitoring of loans 
and receivables. 

 

  Collateral and guarantees: evaluation of the 

 

design of the relevant guarantee management 
and valuation controls. 
Provision estimation process: both in terms of 
collective provisions and those for individually 
significant loans 

  Databases: evaluation of the completeness, 

accuracy, quality and recency of the data and of 
the control and management process in place 

Translation of a report originally issued in Spanish based on our work performed in accordance with prevailing legislation regulating the audit of annual accounts 
in Spain on the financial statements originally issued in Spanish and prepared in accordance with the provisions of the financial reporting framework applicable in 
Spain (see notes 1.2 and 52). In the event of a discrepancy, the Spanish-language version prevails. 

 
 
 
 
 
 
 
 
 
 
 
 
3 

Impairment of the Loans and Receivables Portfolio 
See Notes 2.1, 11 and 42 to the annual accounts 

Key audit matter 

How the matter was addressed in our audit 

Our substantive procedures in relation to the 
estimation of impairment of the loans and 
receivables portfolio comprised the following: 

  With regard to the impairment of individually 

significant loans, we selected a sample from the 
population for which there was objective 
evidence of impairment and assessed the 
sufficiency of the provisions recorded. 
  With respect to the impairment provisions 

estimated collectively, we evaluated the 
methodology used by the Bank, performed an 
assessment of the completeness of the input 
into the calculation engine, as well as validated 
the appropriate operation of the calculation 
engine. 

Finally, we have evaluated whether the information 
disclosed in the notes to the financial statements is 
adequate, in accordance with the criteria of the 
applicable accounting standard.  

Translation of a report originally issued in Spanish based on our work performed in accordance with prevailing legislation regulating the audit of annual accounts 
in Spain on the financial statements originally issued in Spanish and prepared in accordance with the provisions of the financial reporting framework applicable in 
Spain (see notes 1.2 and 52). In the event of a discrepancy, the Spanish-language version prevails. 

 
 
 
 
 
 
 
 
 
 
 
 
4 

Classification and Measurement of Financial Instruments 
See Notes 2.1, 6, 8, 9, 10 and 13 to the annual accounts 

Key audit matter 

How the matter was addressed in our audit 

The classification and measurement of financial 
instruments, for the purpose of their valuation may 
require an elevated level of judgment and complex 
estimates, and in determining the criteria to be 
applied in their subsequent measurement. 

Our audit approach included assessing the relevant 
controls associated with the classification and 
measurement processes for financial instrument 
portfolios, as well as performing substantive 
procedures thereon.  

In the absence of a quoted price in an active market 
(level 2 and 3 financial instruments), the fair value of 
financial instruments is determined using complex 
valuation techniques which may take into 
consideration direct or indirect unobservable market 
data and complex pricing models which require an 
elevated level of judgment 

Also, due to the relevance of certain equity 
instruments classified as available for sale, we 
considered that there is an inherent risk associated 
with the determination of the existence and 
valuation of impairment in these instruments. 

Our procedures related to the control environment 
focused on the following key areas and involved our 
market risk specialists: 

  Understanding of the strategy and operations of 

the financial markets in which the Bank operates  

  Governance: identification of the market risk 

 

framework and relevant controls. 
Transaction origination process: evaluation of 
the transaction settlement processes and 
custody of deposits. 

  Classification of transactions: assessment of the 
application of the Bank’s policies and of the 
procedures implemented to identify and classify 
financial instruments. 

  Measurement estimation process: assessment 

of the relevant valuation controls.  

  Databases: evaluation of the completeness, 

accuracy, quality and recency of the data and of 
the control and management process in place 

With regards to the substantive procedures related 
to classification and measurement of financial 
instruments, we selected a sample of the Bank’s 
financial assets and derivatives, and evaluated the 
appropriateness of their measurement and 
classification. We also assessed the most significant 
valuation models. 

In relation to the determination of objective evidence 
of impairment for available for sale investments, we 
have evaluated the methodology applied and the 
conclusion reached by the Bank regarding the 
existence of objective evidence of impairment as of 
31 December 2017. 

Translation of a report originally issued in Spanish based on our work performed in accordance with prevailing legislation regulating the audit of annual accounts 
in Spain on the financial statements originally issued in Spanish and prepared in accordance with the provisions of the financial reporting framework applicable in 
Spain (see notes 1.2 and 52). In the event of a discrepancy, the Spanish-language version prevails. 

 
 
 
 
 
 
 
 
 
 
 
 
 
5 

Risks Associated with Information Technology 

Key audit matter 

How the matter was addressed in our audit 

The Bank has a complex technological operating 
environment with major data processing centers. 

Given the significant dependence by the businesses 
of the Bank on information technology (IT) systems, 
it is critical to evaluate the controls over the principal 
technology risks. 

In accordance with our audit methodology, our 
assessment of the IT systems encompassed two 
areas: IT general controls and IT automated controls 
in key processes. 

Our assessment of IT general controls encompassed 
the evaluation of existing general controls of 
technological platforms on which the applications are 
housed. During the audit we performed control tests 
on the relevant applications applicable to the critical 
areas of our work.  

In this phase of our evaluation of the general controls 
we assessed, among others, controls related to the 
following activities: access to programs and data; 
program changes; program development; and 
computer operations. 

With respect to the IT automated controls in key 
processes, during our audit we determined the key 
business processes, and for those processes we 
identified the principal applications and automated 
controls in place for information flows. For the 
principal information systems, IT platforms and 
applications considered key for our audit of the Bank, 
we analyzed the threats and vulnerabilities 
associated with the completeness, accuracy and 
availability of information, and identified and tested 
the design and the operating effectiveness of the 
controls implemented to respond to these risks. 

Translation of a report originally issued in Spanish based on our work performed in accordance with prevailing legislation regulating the audit of annual accounts 
in Spain on the financial statements originally issued in Spanish and prepared in accordance with the provisions of the financial reporting framework applicable in 
Spain (see notes 1.2 and 52). In the event of a discrepancy, the Spanish-language version prevails. 

 
 
 
 
 
 
 
 
 
 
 
 
 
6 

Other Information: Directors’ Report _______________________________________  

Other information comprises, solely, the directors' report for the year ended 31 December 2017, the 
preparation of which is the responsibility of the Bank's Directors and which does not form an integral 
part of the annual accounts. 

Our audit opinion on the annual accounts does not encompass the directors' report. Our 
responsibility regarding the information contained in the directors' report is defined in the legislation 
regulating the audit of annual accounts, which establishes two different levels for this information: 

a) 

b) 

A specific level applicable to non-financial information, as well as certain information included 
in the Annual Corporate Governance Report (ACGR), as defined in article 35.2. b) of the Audit 
Law 22/2015, which consists of merely checking that this information has been provided in 
the directors' report and if not, to report on this matter. 

 A general level applicable to the rest of the information included in the directors' report, which 
consists of assessing and reporting on the consistency of this information with the annual 
accounts, based on knowledge of the Bank obtained during the audit of the aforementioned 
annual accounts and without including any information other than that obtained as evidence 
during the audit. It is also our responsibility to assess and report on whether the content and 
presentation of this part of the directors' report are in accordance with applicable legislation. 
If, based on the work we have performed, we conclude that there are material 
misstatements, we are required to report them. 

Based on the work performed, as described in the preceding paragraph, we have checked that the 
specific information mentioned in a) above has been provided in the directors’ report and that the 
rest of the information contained in the directors' report is consistent with that disclosed in the 
annual accounts for the year ended 31 December 2017 and the content and presentation of the 
report are in accordance with applicable legislation. 

Responsibility  of  the  Bank’s  Directors  and  the  Audit  and  Compliance 
Committee for the Annual Accounts _______________________________________ 

The Bank's Directors are responsible for the preparation of the accompanying annual accounts in 
order to present fairly the equity, financial position and results of operations of the Bank in 
accordance with the provisions of the financial reporting framework applicable to the Bank in Spain, 
and for such internal control as they determine necessary to enable the preparation of annual 
accounts free of material misstatement, whether due to fraud or error. 

Translation of a report originally issued in Spanish based on our work performed in accordance with prevailing legislation regulating the audit of annual accounts 
in Spain on the financial statements originally issued in Spanish and prepared in accordance with the provisions of the financial reporting framework applicable in 
Spain (see notes 1.2 and 52). In the event of a discrepancy, the Spanish-language version prevails. 

 
 
 
 
 
 
 
 
 
 
7 

In preparing the annual accounts, the Bank's Directors are responsible for evaluating the Bank’s 
ability to continue as a going concern, disclosing, as applicable, matters related to going concern and 
using the going concern basis of accounting unless the Bank's Directors intend to either liquidate the 
Bank or to cease operations, or have no other realistic alternative but to do so. 

The Bank's Audit and Compliance Committee is responsible for providing oversight in the 
preparation and presentation of the annual accounts. 

Auditor’s Responsibilities for the Audit of the Annual Accounts_______________ 

Our objectives are to obtain reasonable assurance about whether the annual accounts as a whole 
are free from material misstatement, whether due to fraud or error, and to issue an auditors’ report 
that includes our opinion. 

Reasonable assurance is a high level of assurance, but it does not guarantee that an audit conducted 
in accordance with the prevailing legislation regulating the audit of annual accounts in Spain will 
always detect an existing material misstatement. Misstatements can arise from fraud or error and 
are considered material if, individually or in the aggregate, they could reasonably be expected to 
influence the economic decisions of users taken on the basis of these annual accounts. 

As part of an audit in accordance with the prevailing legislation regulating the audit of annual 
accounts in Spain, we exercise professional judgment and maintain professional skepticism 
throughout the audit. We also: 

• 

Identify and assess the risks of material misstatement in the annual accounts, whether due to 
fraud or error, design and perform audit procedures to respond to those risks, and obtain 
sufficient and appropriate audit evidence to provide a basis for our opinion. The risk of not 
detecting a material misstatement resulting from fraud is higher than for one resulting from error, 
as fraud may involve collusion, forgery, deliberate omissions, intentional misrepresentations, or 
the override of internal control. 

•  Obtain an understanding of internal control relevant to the audit in order to design audit 

procedures that are appropriate in the circumstances, and not for the purpose of expressing an 
opinion on the effectiveness of the Bank’s internal control. 

•  Evaluate the appropriateness of accounting policies used and the reasonableness of accounting 

estimates and related disclosures made by the Bank's Directors. 

Translation of a report originally issued in Spanish based on our work performed in accordance with prevailing legislation regulating the audit of annual accounts 
in Spain on the financial statements originally issued in Spanish and prepared in accordance with the provisions of the financial reporting framework applicable in 
Spain (see notes 1.2 and 52). In the event of a discrepancy, the Spanish-language version prevails. 

 
 
 
 
 
 
 
 
 
 
8 

•  Conclude on the appropriateness of the Bank's Directors' use of the going concern basis of 
accounting and, based on the audit evidence obtained, conclude on whether a material 
uncertainty exists related to events or conditions that may cast significant doubt on the Bank’s 
ability to continue as a going concern. If we conclude that a material uncertainty exists, we are 
required to draw attention in our auditor's report to the related disclosures in the annual accounts 
or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the 
audit evidence obtained up to the date of our auditor's report. However, future events or 
conditions may cause the Bank to cease to continue as a going concern. 

•  Evaluate the overall presentation, structure and content of the annual accounts, including the 

disclosures, and whether the annual accounts represent the underlying transactions and events 
in a manner that achieves fair presentation. 

We communicate with the Bank's Audit and Compliance Committee, among other matters, the 
planned scope and timing of the audit and significant audit findings, including any significant 
deficiencies in internal control that we identify during our audit. 

We also provide the Bank's Audit and Compliance Committee with the declaration that we have 
complied with relevant ethical requirements, including those regarding independence, and have 
communicated with the Committee all matters that may reasonably be thought to bear on our 
independence, and where applicable, the related safeguards. 

From the matters communicated to the Bank's Audit and Compliance Committee, we determine 
those matters that were of most significance in the audit of the annual accounts as of and for the 
year ended 31 December 2017 and are therefore the key audit matters. 

We describe these matters in our auditor’s report unless laws or regulations preclude public 
disclosure about the matter. 

Translation of a report originally issued in Spanish based on our work performed in accordance with prevailing legislation regulating the audit of annual accounts 
in Spain on the financial statements originally issued in Spanish and prepared in accordance with the provisions of the financial reporting framework applicable in 
Spain (see notes 1.2 and 52). In the event of a discrepancy, the Spanish-language version prevails. 

 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 1

Contents 

Financial Statements 

Balance sheets  ........................................................................................................................................................ 4 

Income statements .................................................................................................................................................. 7 

Statements of recognized income and expenses ................................................................................................. 8 

Statements of changes in equity ............................................................................................................................ 9 

Statements of cash flows ....................................................................................................................................... 11 

Notes to the Accompanying Financial Statements 

1. 

Introduction, basis for presentation of the financial statements and internal control of  ............................... 
financial information and other information .................................................................................................... 13 
2.  Accounting policies and valuation criteria applied ..........................................................................................16 
3.  Shareholder remuneration system ................................................................................................................. 34 
4.  Earnings per share ............................................................................................................................................ 36 
5.  Risk management ............................................................................................................................................. 37 
6 
Fair value of financial instruments .................................................................................................................. 78 
7  Cash and cash balances at centrals and banks and other demands deposits and Financial  ........................ 
liabilities measured at amortized cost ............................................................................................................ 88 
8 
Financial assets and liabilities held for trading ............................................................................................... 89 
Financial assets and liabilities at fair value through profit or loss ................................................................. 92 
9 
10  Available-for-sale financial assets .................................................................................................................. 93 
11.  Loans and receivables ..................................................................................................................................... 98 
12  Held-to-maturity investments ....................................................................................................................... 101 
13  Hedging derivatives and fair value changes of the hedged items in portfolio hedge of interest rate  ........... 
risk ................................................................................................................................................................... 102 
14 
Investments in subsidiaries, joint ventures and associates ....................................................................... 105 
15  Tangible assets .............................................................................................................................................. 109 
Intangible assets .............................................................................................................................................. 111 
16 
17.  Tax assets and liabilities .................................................................................................................................. 111 
18.  Other assets and liabilities ............................................................................................................................. 116 
19.  Non-current assets and disposal groups classified as held for sale ........................................................... 116 
20.  Financial liabilities at amortized cost ............................................................................................................ 118 
21.  Provisions ....................................................................................................................................................... 123 
22.  Post-employment and other employee benefit commitments .................................................................. 124 
23.  Common stock ............................................................................................................................................... 129 
24.  Share premium .............................................................................................................................................. 132 
25.  Retained earnings, Revaluation reserves and Other ................................................................................... 132 
26.  Treasury shares ............................................................................................................................................. 134 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 2

27.  Accumulated other comprehensive income ............................................................................................... 135 
28.  Capital base and capital management ......................................................................................................... 135 
29.  Commitments and guarantees given ........................................................................................................... 138 
30.  Other contingent assets and liabilities ......................................................................................................... 139 
31.  Purchase and sale commitments and future payment obligations ........................................................... 139 
32.  Transactions for the account of third parties .............................................................................................. 139 
33.  Interest income and expense ........................................................................................................................ 140 
34.  Dividend income ............................................................................................................................................. 141 
35.  Fee and commission income ......................................................................................................................... 141 
36.  Fee and commission expenses ...................................................................................................................... 141 
37.       Gains (losses) on financial assets and liabilities (net) hedge accounting and exchange differences .. 142 
38.  Other operating income and expenses ........................................................................................................ 143 
39.  Administration costs ..................................................................................................................................... 143 
40.  Depreciation ................................................................................................................................................... 147 
41.  Provisions or reversal of provisions ............................................................................................................. 147 
42.  Impairment or reversal of impairment on financial assets not measured at fair value through  ................... 
profit or loss ................................................................................................................................................... 148 
43.  Impairment or reversal of impairment on non-financial assets and investments in subsidiaries,  ............... 
joint ventures or associates. ......................................................................................................................... 148 
44.  Gains (losses) on derecognized of non-financial assets and subsidiaries, net ......................................... 149 
45.  Profit or loss from non-current assets and disposal groups classified as held for sale not  .......................... 
qualifying as discontinued operations ......................................................................................................... 149 
46.  Statements of cash flows .............................................................................................................................. 150 
47.  Accountant fees and services ........................................................................................................................ 151 
48.  Related-party transactions ............................................................................................................................ 151 
49.  Remuneration and other benefits of the Board of Directors and Members of the Bank’s  ............................ 
Management Committee .............................................................................................................................. 153 
50.  Other information .......................................................................................................................................... 160 
51.  Subsequent events ........................................................................................................................................ 163 
52.  Explanation added for translation into English ............................................................................................ 163 

Appendices 

APPENDIX I. BBVA Group Consolidated Financial Statements ......................................................................... 165 

APPENDIX II. Additional information on consolidated subsidiaries composing the BBVA Group  as of 
December 31, 2017 ..............................................................................................................................................    175 

APPENDIX III. Additional information on investments and jointly controlled companies accounted for under 
the equity method of consolidation in the BBVA Group as of December 31, 2017………………………….                184 
APPENDIX IV.  Changes and notification of investments and divestments in the BBVA Group in 2017......... 185 

APPENDIX  V.  Fully  consolidated  subsidiaries with  more  than  10%  owned  by  non-Group  shareholders  as of 
December 31, 2017 ................................................................................................................................................ 190 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 3 
APPENDIX VI. BBVA Group’s structured entities. Securitization funds as of December, 31 2017 .................. 191 

APPENDIX VII. Details of the outstanding subordinated debt and preferred securities issued by the Bank as 
of December 31, 2017 and 2016 ............................................................................................................................ 192 
APPENDIX VIII. Balance sheets held in foreign currency as of December 31, 2017 and 2016 ......................... 193 
APPENDIX IX. Income statement corresponding to the first and second half of 2017 and 2016 .................... 194 

APPENDIX  X.  Information  on  data  derived  from  the  special  accounting  registry  and  other  information  on 
bonds ...................................................................................................................................................................... 195 
APPENDIX XI. Risks related to the developer and real-estate sector in Spain.................................................. 201 

APPENDIX XII. Refinanced and restructured operations and other requirements under Bank of Spain Circular 
6/2012 ....................................................................................................................................................................206 

APPENDIX XIII. Agency Network .......................................................................................................................... 215 

Glossary………………………………………………………………………………………………………………………………………..….225 

MANAGEMENT REPORT 

 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

Balance sheets as of December 31, 2017 and 2016 

ASSETS (Millions of euros) 

CASH, CASH BALANCES AT CENTRAL BANKS AND OTHER DEMAND DEPOSITS 

FINANCIAL ASSETS HELD FOR TRADING 

Notes 

7 

8 

Derivatives 

Equity instruments 

Debt securities 

Loans and advances to central banks 

Loans and advances to credit institutions 

Loans and advances to customers 

OTHER FINANCIAL ASSETS DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS 

AVAILABLE-FOR-SALE FINANCIAL ASSETS 

Equity instruments 

Debt securities 

LOANS AND RECEIVABLES  

Debt securities 

Loans and advances to central banks 

Loans and advances to credit institutions 

Loans and advances to customers 

HELD-TO-MATURITY INVESTMENTS 

HEDGING DERIVATIVES  

FAIR VALUE CHANGES OF THE HEDGED ITEMS IN PORTFOLIO HEDGES OF INTEREST RATE RISK 

INVESTMENTS IN SUBSIDIARIES, JOINT VENTURES AND ASSOCIATES 

Group entities 

Joint ventures 

Associates 

TANGIBLE ASSETS 

Property, plants and equipment 

For own use 

Other assets leased out under an operating lease 

Investment properties 

INTANGIBLE ASSETS  

Goodwill 

Other intangible assets 

TAX ASSETS 

Current 

Deferred 

OTHER ASSETS  

Insurance contracts linked to pensions 

Inventories 

Rest 

NON-CURRENT ASSETS AND DISPOSAL GROUPS HELD FOR SALE  

TOTAL ASSETS 

(*)  Presented for comparison purposes only   (note 1.3). 

9 

10 

11 

12 

13 

13 

14 

15 

16 

17 

18 

22 

19 

P. 4 

2016(*) 

15,855 

57,440 

42,023 

3,873 

11,544 

- 

- 

- 

- 

29,004 

3,506 

25,498 

251,487 

11,001 

- 

26,596 

213,890 

11,424 

1,586 

17 

30,218 

29,823 

18 

377 

1,856 

1,845 

1,845 

- 

11 

942 

- 

942 

12,394 

756 

11,638 

3,709 

2,426 

- 

1,283 

2,515 

2017 

18,503 

50,424 

36,536 

6,202 

7,686 

- 

- 

- 

648 

24,205 

2,378 

21,827 

244,232 

10,502 

28 

22,105 

211,597 

8,354 

1,561 

(25) 

30,795 

30,304 

58 

433 

1,599 

1,587 

1,587 

- 

12 

882 

- 

882 

12,911 

1,030 

11,881 

3,768 

2,142 

- 

1,626 

2,226 

400,083 

418,447 

The accompanying Notes 1 to 52 and Appendices I to XIII are an integral part of the balance sheet as of 
December 31, 2017.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

Balance sheets as of December 31, 2017 and 2016 

LIABILITIES AND EQUITY (Millions of euros) 

FINANCIAL LIABILITIES HELD FOR TRADING  

Notes 

8 

Derivatives 

Short positions 

Deposits from central banks 

Deposits from credit institutions 

Customer deposits 

Debt certificates 

Other financial liabilities 

OTHER FINANCIAL LIABILITIES DESIGNATED AT FAIR VALUE THROUGH PROFIT 
OR LOSS  

FINANCIAL LIABILITIES AT AMORTIZED COST  

Deposits from central banks 

Deposits from credit institutions 

Customer deposits 

Debt certificates 

Other financial liabilities 

Subordinated liabilities 

HEDGING DERIVATIVES 

FAIR VALUE CHANGES OF THE HEDGED ITEMS IN PORTFOLIO HEDGES OF 
INTEREST RATE RISK 

PROVISIONS 

Provisions for pensions and similar obligations 

Other long term employee benefits 

Provisions for taxes and other legal contingencies 

Provisions for contingent risks and commitments 

Other provisions 

TAX LIABILITIES  

Current 

Deferred 

OTHER LIABILITIES  

LIABILITIES INCLUDED IN DISPOSAL GROUPS CLASSIFIED AS HELD FOR SALE 

9 

20 

13 

13 

21 

17 

18 

2017 

43,703 

36,097 

7,606 

- 

- 

- 

- 

- 

- 

305,797 

28,132 

40,599 

194,645 

34,166 

8,255 

10,887 

1,327 

(7) 

7,605 

4,594 

31 

329 

272 

2,379 

1,240 

124 

1,116 

2,207 

- 

P. 5 

2016(*) 

48,265 

40,951 

7,314 

- 

- 

- 

- 

- 

- 

319,884 

26,629 

44,977 

207,946 

33,174 

7,158 

9,209 

1,488 

- 

8,917 

5,271 

32 

- 

658 

2,956 

1,415 

127 

1,288 

2,092 

- 

TOTAL LIABILITIES 

361,872 

382,061 

(*)  Presented for comparison purposes only (note 1.3). 

The  accompanying  Notes  1  to  52  and  Appendices  I  to  XIII  are  an  integral  part  of  the  balance  sheet  as  of 
December 31, 2017. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

Balance sheets as of December 31, 2017 and 2016 

LIABILITIES AND EQUITY (Continued) (Millions of euros) 

STOCKHOLDERS’ FUNDS 

Capital 

Paid up capital 

Unpaid capital which has been called up 

Share premium 

Equity instruments issued other than capital 

Equity component of compound financial instruments 

Other equity instruments issued 

Retained earnings 

Revaluation reserves 

Other reserves  

Less: Treasury shares 

Profit or loss attributable to owners of the parent 

Less: Interim dividends 

ACCUMULATED OTHER COMPREHENSIVE INCOME 

Items that will not be reclassified to profit or loss 

Actuarial gains or (-) losses on defined benefit pension plans 

Non-current assets and disposal groups classified as held for sale 

Other adjustments 

Items that may be reclassified to profit or loss 

Hedge of net investments in foreign operations [effective portion] 

Foreign currency translation  

Hedging derivatives. Cash flow hedges [effective portion] 

Available-for-sale financial assets 

Other debt securities 

Equity instrumentS 

Non-current assets and disposal groups classified as held for sale 

TOTAL EQUITY 

TOTAL EQUITY AND TOTAL LIABILITIES 

P. 6 

2016(*) 

36,748 

3,218 

3,218 

- 

23,992 

46 

- 

46 

- 

20 

9,346 

(23) 

1,662 

(1,513) 

(362) 

(43) 

(43) 

- 

- 

(319) 

- 

13 

(127) 

(205) 

660 

(865) 

- 

Notes 

23 

24 

25 

25 

26 

3 

27 

27 

27 

2017 

37,802 

3,267 

3,267 

- 

23,992 

47 

- 

47 

- 

12 

9,445 

- 

2,083 

(1,044) 

409 

(38) 

(38) 

- 

- 

447 

- 

- 

(136) 

583 

547 

36 

- 

38,211 

400,083 

36,386 

418,447 

OFF BALANCE SHEET EXPOSURES (Millions of euros) 

Financial guarantees given 

Contingent commitments 

TOTAL EQUITY 

(*)  Presented for comparison purposes only (note 1.3). 

Notes 

29 

29 

2017 

32,794 

69,677 

102,471 

2016(*) 

39,704 

71,162 

110,866 

The  accompanying  Notes  1  to  52  and  Appendices  I  to  XIII  are  an  integral  part  of  the  balance  sheet  as  of 
December 31, 2017. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 7 

BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

Income statements for the years ended December 31, 2017 and 2016. 

INCOME STATEMENTS (Millions of euros) 

Interest and similar income  

Interest and similar expenses 

NET INTEREST INCOME 

Dividend income  

Fee and commission income  

Fee and commission expenses  

Gains or (-) losses on financial assets and liabilities designated at fair value through profit or loss, net 

Gains or (-) losses on financial assets and liabilities held for trading, net 

Gains or (-) losses on derecognition of financial assets and liabilities not measured at fair value through profit or loss, net 

Gains or (-) losses from hedge accounting, net  

Exchange differences (net) 

Other operating income  

Other operating expenses  

GROSS INCOME 

Administration costs  

Personnel expenses 

General and administrative expenses 

Depreciation 

Provisions or (-) reversal of provisions 

Impairment or (-) reversal of impairment on financial assets not measured at fair value through profit or loss 

Financial assets measured at cost 

Available- for-sale financial assets 

Loans and receivables 

Held to maturity investments 

NET OPERATING INCOME 

Impairment or (-) reversal of impairment of investments in subsidiaries, joint ventures and associates) 

Impairment or (-) reversal of impairment on non-financial assets 

Tangible assets 

Intangible assets 

Other assets 

Gains (losses) on derecognized assets not classified as non-current assets held for sale  

Negative goodwill recognised in profit or loss 

Notes 

2017 

2016(*) 

33 

33 

34 

35 

36 

37 

37 

37 

37 

37 

38 

38 

4,860 

6,236 

(1,397) 

(2,713) 

3,463 

3,555 

2,003 

(386) 

18 

32 

634 

(227) 

435 

159 

(466) 

9,220 

3,523 

2,854 

1,886 

(353) 

- 

(70) 

955 

(62) 

305 

140 

(504) 

8,674 

39 

(4,037) 

(4,247) 

(2,382) 

(2,502) 

(1,655) 

(1,745) 

40 

41 

42 

43 

43 

44 

(540) 

(802) 

(1,585) 

(9) 

(1,125) 

(451) 

- 

2,256 

207 

(8) 

(8) 

- 

- 

(1) 

- 

(14) 

2,440 

(357) 

2,083 

- 

(575) 

(1,187) 

(949) 

(12) 

(180) 

(757) 

- 

1,716 

(147) 

(16) 

(16) 

- 

- 

12 

- 

(73) 

1,492 

170 

1,662 

- 

2,083 

1,662 

Profit or (-) loss from non-current assets and disposal groups classified as held for sale not qualifying as discontinued operations     45 

OPERATING PROFIT BEFORE TAX 

Tax expense or (-) income related to profit or loss from continuing operation 

PROFIT FROM CONTINUING OPERATIONS 

Profit from discontinued operations (net) 

PROFIT 

(*)  Presented for comparison purposes only (note 1.3). 

The accompanying Notes 1 to 52 and Appendices I to XIII are an integral part of the income statement for the 
year ended December 31, 2017. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 8 

BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

Statements  of  recognized  income  and  expenses  for  the  years  ended 
December 31, 2017 and 2016. 

STATEMENTS OF RECOGNIZED INCOME AND EXPENSES  (Millions of euros) 

PROFIT RECOGNIZED IN INCOME STATEMENT 

OTHER RECOGNIZED INCOME (EXPENSES) 

ITEMS NOT SUBJECT TO RECLASSIFICATION TO INCOME STATEMENT 

ITEMS SUBJECT TO RECLASSIFICATION TO INCOME STATEMENT 

Hedge of net investments in foreign operations [effective portion] 

Foreign currency translation  

Translation gains or (-) losses taken to equity 

Transferred to profit or loss 

Other reclassifications 

Cash flow hedges [effective portion] 

Valuation gains or (-) losses taken to equity 

Transferred to profit or loss 

Transferred to initial carrying amount of hedged items 

Other reclassifications 

Available-for-sale financial assets 

Valuation gains/(losses) 

Amounts reclassified to income statement 

Reclassifications (other) 

Non-current assets held for sale 

Valuation gains/(losses) 

Amounts reclassified to income statement 

Reclassifications (other) 

Income tax 

TOTAL RECOGNIZED INCOME/EXPENSES 

2017 

2,083 

771 

4 

767 

- 

(18) 

- 

(18) 

- 

(12) 

(9) 

(3) 

- 

- 

751 

142 

609 

- 

- 

- 

- 

- 

46 

2,854 

2016(*) 

1,662 

(744) 

(21) 

(723) 

- 

(11) 

18 

(29) 

- 

(74) 

(69) 

(5) 

- 

- 

(583) 

217 

(800) 

- 

- 

- 

- 

- 

(55) 

918 

(*)  Presented for comparison purposes only (note 1.3). 

The accompanying Notes 1 to 52 and Appendices I to XIII are an integral part of the statement of recognized 
income and expenses for the year ended December 31, 2017 

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended thereafter, 
which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-language 
version prevails. 

P. 9 

Statements of changes in equity for the years ended December 31, 2017 and 2016. 

BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

TOTAL STATEMENT OF CHANGES IN EQUITY ('Millions of Euros) 

 2017 

Capital 

Share 
Premium 

Equity 
instruments 
issued other than 
capital 

Other Equity 

Retained 
earnings 

Revaluation 
reserves 

Other 
reserves 

(-) Treasury 
shares 

Balances as of January 1, 2017 

3,218 

23,992 

Total income/expense recognized 

Other changes in equity 

Issuances of common shares 

Issuances of preferred shares 

Issuance of other equity instruments 

Period or maturity of other issued equity instruments 

Conversion of debt on equity 

Common Stock reduction 

Dividend distribution 

Purchase of treasury shares 

Sale or cancellation of treasury shares 

Reclassification of financial liabilities to other equity 
instruments 

Reclassification of other equity instruments to financial 
liabilities 

Transfers between total equity entries 

Increase/Reduction of equity due to business 
combinations 

Share based payments 

Other increases or (-) decreases in equity 

- 

49 

49 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Balances as of December 31, 2017 

3,267 

23,992 

 (*)       Presented for comparison purposes only (note 1.3). 

46 

- 

1 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(1) 

- 

- 

2 

47 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

20 

9,346 

(23) 

- 

(8) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

99 

(49) 

- 

- 

- 

- 

- 

- 

- 

4 

- 

- 

(8) 

158 

- 

- 

- 

- 

- 

(14) 

12 

9,445 

- 

23 

- 

- 

- 

- 

- 

- 

- 

(1,354) 

1,377 

- 

- 

- 

- 

- 

- 

- 

Profit or loss 
attributable to 
owners of the 
parent 

Interim 
dividends 

Accumulated 
other 
comprehensive 
income 

Total 

1,662 

2,083 

(1,662) 

(1,513) 

(362)  36,386 

- 

469 

771 

2,854 

- 

(1,029) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(901) 

- 

- 

- 

- 

(1,662) 

1,513 

- 

- 

- 

- 

- 

(143) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(901) 

(1,354) 

1,381 

- 

- 

- 

- 

- 

(155) 

2,083 

(1,044) 

409  38,211 

The accompanying Notes 1 to 52 and Appendices I to XIII are an integral part of the statement of changes in equity for the year ended December 31, 2017. 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended thereafter, 
which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-language 
version prevails. 

P. 10 

Statements of changes in equity for the years ended December 31, 2017 and 2016 (continued) 

BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

TOTAL STATEMENT OF CHANGES IN EQUITY ('Millions of Euros) 

December 2016 

Capital 

Share 
Premium 

Equity 
instruments 
issued other than 
capital 

Other Equity 

Retained 
earnings 

Revaluation 
reserves 

Other 
reserves 

(-) Treasury 
shares 

Balances as of January 1, 2016 

3,120 

23,992 

Total income/expense recognized 

Other changes in equity 

Issuances of common shares 

Issuances of preferred shares 

Issuance of other equity instruments 

Period or maturity of other issued equity instruments 

Conversion of debt on equity 

Common Stock reduction 

Dividend distribution 

Purchase of treasury shares 

Sale or cancellation of treasury shares 

Reclassification of financial liabilities to other equity 
instruments 

Reclassification of other equity instruments to financial 
liabilities 

Transfers between total equity entries 

Increase/Reduction of equity due to business 
combinations 

Share based payments 

Other increases or (-) decreases in equity 

- 

98 

98 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Balances as of December 31, 2016 

3,218 

23,992 

(*) 

Presented for comparison purposes only (note 1.3). 

28 

- 

18 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(3) 

- 

- 

21 

46 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Profit or loss 
attributable to 
owners of the 
parent 

2,864 

1,662 

Interim 
dividends 

Accumulated 
other 
comprehensive 
income 

Total 

(1,356) 

382  36,820 

- 

(744) 

918 

(2,864) 

(157) 

- 

(1,352) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(1,303) 

- 

- 

- 

- 

(2,864) 

1,356 

- 

- 

- 

- 

- 

(210) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(1,303) 

(1,570) 

1,576 

- 

- 

- 

139 

- 

(194) 

- 

- 

- 

- 

- 

- 

7,787 

- 

1,559 

(98) 

- 

- 

- 

- 

- 

- 

- 

(19) 

- 

(4) 

- 

- 

- 

- 

- 

- 

- 

(1,570) 

10 

1,566 

22 

- 

(2) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(2) 

1,513 

- 

- 

- 

139 

- 

(5) 

20 

9,346 

(23) 

1,662 

(1,513) 

(362)  36,386 

The accompanying Notes 1 to 52 and Appendices I to XIII are an integral part of the statement of changes in equity for the year ended December 31, 2017. 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 11 

BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

Statements  of  cash  flows  for  the  years  ended  December  31,  2017  and 
2016. 

Notes 

46 

CASH FLOWS STATEMENTS (Continued) (Millions of euros) 

A) CASH FLOW FROM OPERATING ACTIVITIES (1 + 2 + 3 + 4 + 5) 

1. Profit for the year 

2. Adjustments to obtain the cash flow from operating activities: 

Depreciation and amortization 

Other adjustments 

3. Net increase/decrease in operating assets  

Financial assets held for trading 

Financial assets designated at fair value through profit or loss 

Available-for-sale financial assets 

Loans and receivables 

Other operating assets 

4. Net increase/decrease in operating liabilities  

Financial liabilities held for trading 

Other financial liabilities designated at fair value through profit or loss 

Financial liabilities at amortized cost 

Other operating liabilities 

5. Collection/Payments for income tax 

B) CASH FLOWS FROM INVESTING ACTIVITIES (1 + 2) 

46 

1. Investment  

Tangible assets 

Intangible assets 

Investments 

Subsidiaries and other business units 

Non-current assets held for sale and associated liabilities 

Held-to-maturity investments 

Other settlements related to investing activities 

2. Divestments 

Tangible assets 

Intangible assets 

Investments 

Subsidiaries and other business units 

Non-current assets held for sale and associated liabilities 

Held-to-maturity investments 

Other collections related to investing activities 

(*)  Presented for comparison purposes only (note 1.3). 

2017 

(20) 

2,083 

2,261 

540 

1,721 

17,516 

7,016 

(648) 

4,799 

7,255 

(906) 

(22,237) 

(4,562) 

- 

(15,228) 

(2,447) 

357 

1,995 

(2,118) 

(100) 

(276) 

(1,117) 

- 

(625) 

- 

- 

4,113 

21 

- 

508 

- 

815 

2,576 

193 

2016(*) 

6,281 

1,662 

1,811 

574 

1,237 

(16,227) 

1,166 

- 

21,597 

(24,706) 

(14,284) 

19,205 

1,292 

- 

15,847 

2,066 

(170) 

(1,048) 

(3,168) 

(170) 

(320) 

(246) 

- 

(674) 

(1,758) 

- 

2,120 

20 

- 

93 

- 

511 

1,321 

175 

The accompanying Notes 1 to 52 and Appendices I to XIII are an integral part of the statement of cash flows 
for the year ended December 31, 2017. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 12 

BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

Statements  of  cash  flows  for  the  years  ended  December  31,  2017  and 
2016. (continued) 

CASH FLOWS STATEMENTS (Continued) (Millions of euros) 

C) CASH FLOWS FROM FINANCING ACTIVITIES (1 + 2) 

Notes 

46 

1. Investment  

Dividends 

Subordinated liabilities 

Common stock amortization 

Treasury stock acquisition 

Other items relating to financing activities 

2. Divestments 

Subordinated liabilities 

Common stock increase 

Treasury stock disposal 

Other items relating to financing activities 

D) EFFECT OF EXCHANGE RATE CHANGES 

E) NET INCREASE/DECREASE IN CASH OR CASH EQUIVALENTS (A+B+C+D) 

F) CASH AND CASH EQUIVALENTS AT BEGINNING OF THE YEAR 

G) CASH AND CASH EQUIVALENTS AT END OF THE YEAR 

COMPONENTS OF CASH AND EQUIVALENTS AT END OF THE PERIOD (Millions of euros) 

Cash 

Balance of cash equivalent in central banks 

Other financial assets 

Less: Bank overdraft refundable on demand 

2017 

106 

(4,090) 

(1,570) 

(919) 

- 

2016(*) 

(501) 

(3,247) 

(1,497) 

(180) 

- 

(1,354) 

(1,570) 

(247) 

4,196 

2,819 

- 

1,377 

- 

566 

2,647 

15,856 

18,503 

2017 

906 

15,858 

1,739 

- 

- 

2,746 

1,000 

- 

1,574 

172 

(67) 

4,665 

11,191 

15,856 

2016(*) 

879 

14,913 

63 

- 

TOTAL CASH AND CASH EQUIVALENTS AT END OF THE YEAR 

7 

18,503 

15,855 

(*)  Presented for comparison purposes only (note 1.3). 

The accompanying Notes 1 to 52 and Appendices I to XIII are an integral part of the statement of cash flows 
for the year ended December 31, 2017. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 13 

BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

Notes to the financial statements for the year ended December 31, 2017. 

1. 

Introduction,  basis  for  presentation  of  the  financial  statements  and 
internal control of financial information and other information 

1.1 

Introduction 

Banco  Bilbao Vizcaya Argentaria, S.A. (hereinafter “the Bank” or “BBVA") is a  private-law entity subject to 
the  laws  and  regulations  governing  banking  entities  operating  in  Spain.  It  carries  out  its  activity  through 
branches and agencies across the country and abroad. 

The  Bylaws  and  other  public  information  are  available  for  consultation  at  the  Bank’s  registered  address 
(Plaza San Nicolás, 4 Bilbao) and on its official website: www.bbva.com. 

In addition to the transactions it carries out directly, the Bank heads a group of subsidiaries, jointly controlled 
and associated entities which perform a wide range of activities and which together with the Bank constitute 
the Banco Bilbao Vizcaya Argentaria Group (hereinafter, “the Group” or “the BBVA Group”). In addition to its 
own  individual  financial  statements,  the  Bank  is  therefore  obliged  to  prepare  the  Group’s  financial 
statements. 

The Bank’s financial statements for the year ended December 31, 2016 were approved by the shareholders 
at the Bank’s Annual General Meeting (“AGM”) held on March 17, 2017. 

The Bank’s financial statements for the year ended December 31, 2017 are pending approval by the Annual 
General  Meeting.  However,  the  Bank’s  Board  of  Directors  considers  that  the  aforementioned  financial 
statements will be approved without any changes. 

1.2  Basis for the presentation of the financial statements 

The Bank's financial statements for 2017 are presented in accordance with Bank of Spain Circular 4/2004, 
dated  December  22,  and  its  subsequent  amendments,  and  with  any  other  legislation  governing  financial 
reporting  applicable  to  the  Bank.  Circular  4/2004  implements  and  adapts  the  International  Financial 
Reporting  Standards  (EU-IFRS)  to  Spanish  credit  institutions,  following  stipulations  established  under 
Regulation  1606/2002  of  the  European  Parliament  and  of  the  Council,  dated  July  19,  2002,  relating  to  the 
application of the International Accounting Standards. The publication of Bank of Spain Circular 4/2016, of 
April 27, has updated Circular 4/2004 to adapt it to the latest publications in banking regulation, maintaining 
full compatibility with the IFRS accounting framework. 

The  Bank's  financial  statements  for  the  year  ended  December  31,  2017  have  been  prepared  by  the  Bank’s 
directors (at the Board of Directors meeting held on February 12, 2018) by applying the accounting policies 
and valuation criteria described in Note 2, so that they present fairly the Bank's equity and financial position 
as of December 31, 2017, together with the results of its operations and cash flows generated during the year 
ended on that date. 

All obligatory accounting standards and valuation criteria with a significant effect in the financial statements 
were applied in their preparation. 

The amounts reflected in the accompanying financial statements are presented in millions of euros, unless it 
is more convenient to use smaller units. Some items that appear without a total in these financial statements 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 14 

do so because of the size of the units used. Also, in presenting amounts in millions of euros, the accounting 
balances have been rounded up or down. It is therefore possible that the amounts appearing in some tables 
are not the exact arithmetical sum of their component figures. 

The percentage changes in amounts have been calculated using figures expressed in thousands of euros. 

1.3  Comparative information 

The  information  contained  in  these  financial  statements  for  2016  is  presented  solely  for  the  purpose  of 
comparison with information relating to December 31, 2017.  

1.4  Seasonal nature of income and expenses 

The nature of the most significant operations carried out by the Bank is mainly related to traditional activities 
carried out by financial institutions, which are not significantly affected by seasonal factors. 

1.5  Responsibility for the information and for the estimates made 

The information contained in the Bank's financial statements is the responsibility of the Bank’s Directors. 

Estimates  have  to  be  made  at  times  when  preparing  these  financial  statements  in  order  to  calculate  the 
registered  amount  of  some  assets,  liabilities,  income,  expenses  and  commitments.  These  estimates  relate 
mainly to the following: 

Impairment on certain financial assets (see Notes 5, 6, 10, 11 and 12). 

  The  assumptions  used  to  quantify  certain  provisions  (see  Note  21)  for  the  actuarial  calculation  of  post-

employment benefit liabilities and commitments (see Note 22). 

  The useful life and impairment losses of tangible and intangible assets (see Notes, 15, 16 and 19). 

  The fair value of certain unlisted financial assets and liabilities in organized markets (see Notes 5, 6, 8, 9, 

10, 11, 12 and 13). 

  The recoverability of deferred tax assets (See Note 17). 

Although these estimates were made on the basis of the best information available as of December 31, 2017 
on the events analyzed, future events may make it necessary to modify them (either up or down). This would 
be done in accordance with applicable regulations and prospectively, recording the effects of changes in the 
estimates in the corresponding income statement. 

1.6  Control of the BBVA Group’s financial reporting 

The  description  of  the  BBVA  Group’s  Internal  Financial  Reporting  Control  model  is  described  in  the 
management report accompanying the Financial Statements for 2017. 

1.7  Deposit guarantee fund and Resolution fund 

The  Bank  is  part  of  the  “Fondo  de  Garantía  de  Depósitos”  (Deposit  Guarantee  Fund).  Adjusting  to  the 
previously  mentioned  accounting  criteria  modification,  the  expense  incurred  by  the  contributions  made  to 
this Agency in 2017 and 2016 amounted to €165 million and €153 million, respectively. These amounts are 
registered  under  the  heading  "Other  operating  expenses"  of  the  accompanying  income  statements  (see 
Note 38). 

The  previously  mentioned  amount  registered 
includes  the  extraordinary  contribution 
established by the Royal Decree-Law 6/2013. A one-off Deposit Guarantee Fund contribution, applicable to 3 

in  year  2013 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 15 

per thousand of eligible deposits. The first contribution (40%) amounted to 121 million euros paid in 2013. Of 
the second contribution (remaining 60%) in 2014 a seventh part was paid and according to the new payment 
schedule established by the Management Committee of the Deposit Guarantee Fund. The remaining part of 
the previously mentioned second contribution was recognized as a liability as of December 31, 2014 and 50% 
paid off in June 2016 and 2015, remaining in each year ended. 

In  accordance  with  the  new  regulations,  in  2015  a  contribution  was  made  to  Spain's  Orderly  Banking 
Resolution  Fund  (FROB)  of  €123  million.  In  2016  a  single  European  resolution  fund  was  established.  The 
contributions  made  to  said  fund  in  the  years  2017  and  2016  have  amounted  to  115  and  137  million  euros 
respectively through contributions of 98 and 117 million euros and the creation of a commitment of €17 and 
€20  million  Euros,  respectively.  These  contributions  are  registered  under  the  heading  "Other  Operating 
Expenses" in the attached income statements (see Note 38).  

1.8  Consolidated financial statements 

The consolidated financial statements of the BBVA Group for the year ended December 31, 2017 have been 
prepared  by  the  Bank's  Directors  (at  the  Board  of  Directors  meeting  held  on  February  12,  2018)  in 
accordance  with  the  International  Financial  Reporting  Standards  adopted  by  the  European  Union  and 
applicable at the close of 2017, taking into account Bank of Spain Circular 4/2004, dated December 22, and 
subsequent  amendments,  and  with  any  other  legislation  governing  financial  reporting  applicable  to  the 
Group. 

The  management  of  the  Group’s  operations  is  carried  out  on  a  consolidated  basis,  independently  of  the 
individual allocation of the corresponding equity changes and their related results. Consequently, the Bank's 
annual financial statements have to be considered within the context of the Group, due to the fact that they 
do not reflect the financial and equity changes that result from the application of the consolidation policies 
(full consolidation or proportionate consolidation methods) or the equity method. 

These changes are reflected in the consolidated financial statements of the BBVA Group for the year 2017, 
which  the  Bank's  Board  of  Directors  has  also  prepared.  Appendix  I  includes  the  Group's  consolidated 
financial  statements.  In  accordance  with  the  content  of  these  consolidated  financial  statements  prepared 
following the International Financial Reporting Standards adopted by the European Union, the total amount 
of the BBVA Group’s assets and consolidated equity at the close of 2017 amounted to €690,059 million and 
€53,323  million,  respectively,  while  the  consolidated  net  profit  attributed  to  the  parent  company  of  this 
period amounted to €3,519 million. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 16 

2. 

Accounting policies and valuation criteria applied 

The  Glossary  includes  the  definition  of  some  of  the  financial  and  economic  terms  used  in  Note  2  and 
subsequent Notes. 

The accounting standards and policies and valuation criteria used in preparing these financial statements are 
as follows: 

2.1  Financial instruments 

Measurement of financial instruments and recognition of changes in subsequent fair value 

All financial instruments are initially accounted for at fair value plus, in the case of a financial asset or financial 
liability  not  at  fair  value  through  profit  or  loss,  transaction  costs  that  are  directly  attributable  to  the 
acquisition or issue of the financial asset or financial liability, unless there is evidence to the contrary, the best 
evidence of the fair value of a financial instrument at initial recognition shall be the transaction price. 

All  the  changes  in  the  value  of  financial  instruments,  except  trading  derivatives  that  are  not  economic 
hedges,  all  the  financial  assets  held  for  trading  and  derivatives,  arising  from  the  accrual  of  interests  and 
similar items are recognized under the headings “Interest income” or “Interest expenses”, as appropriate, in 
the  accompanying  income  statement  for  the  year  in  which  the  accrual  took  place  (see  Note  33).  The 
dividends paid from other companies, other than associate entities and joint venture entities, are recognized 
under the heading “Dividend income” in the accompanying income statement for the year in which the right 
to receive them arises (see Note 34). 

The changes in fair value after the initial recognition, for reasons other than those mentioned in the preceding 
paragraph, are treated as described below, according to the categories of financial assets and liabilities: 

2.1.1 “Financial assets and liabilities held for trading” and “Financial assets and 
liabilities designated at fair value through profit or loss” 

The assets and liabilities recognized in these chapters of the balance sheets are measured at fair value, and 
changes  in  value  (gains  or  losses)  are  recognized  as  their  net  value  under  the  heading  “Gains  (losses)  on 
financial  assets  and  liabilities,  net”  in  the  accompanying  income  statements  (see  Note  37).  However, 
changes  resulting  from  variations  in  foreign  exchange  rates  are  recognized  under  the  heading  “Exchange 
differences, net" in the accompanying income statements (see Note 37). 

2.1.2 “Available-for-sale financial assets” 

Assets  recognized  under  this  heading  in  the  balance  sheets  are  measured  at  their  fair  value.  Subsequent 
changes in this measurement (gains or losses) are recognized temporarily for their amount net of tax effect 
under  the  heading  “Accumulated  other  comprehensive  income-  Items  that  may  be  reclassified  to  profit  or 
loss - Available-for-sale financial assets ” in the balance sheets (see Note 27). 

Changes in the value of non-monetary items resulting from changes in foreign exchange rates are recognized 
temporarily under the heading “Accumulated other comprehensive income - Items that may be reclassified 
to profit or loss - Exchange differences ” in the accompanying balance sheets. Changes in foreign exchange 
rates  resulting  from  monetary  items  are  recognized  under  the  heading  “Exchange  differences,  net"  in  the 
accompanying income statements. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 17 

The amounts recognized under the headings “Accumulated other comprehensive income- Items that may be 
reclassified  to  profit  or  loss  -  Available-for-sale  financial  assets”  and  “Accumulated  other  comprehensive 
income- Items that may be reclassified to profit or loss - Exchange differences” continue to form part of the 
Bank's equity until the asset is derecognized from the balance sheet or until an impairment loss is recognized 
in the financial instrument in question. If these assets are sold, these amounts are derecognized and entered 
under the headings “Gains (losses) on financial assets and liabilities, net” or “Exchange differences, net", as 
appropriate, in the income statement for the year in which they are derecognized (see Note 37). 

In the specific case of the sale of equity instruments considered strategic investments and recognized under 
the  heading  “Available-for-sale  financial  assets”,  the  gains  or  losses  generated  are  recognized  under  the 
heading “Profit or  loss from non-current assets and disposal groups classified as held for sale not qualifying 
as  discontinued  operations”  in  the  income  statement,  even  if  they  had  not  been  classified  in  a  previous 
balance  sheet  as  non-current  assets  held  for  sale,  as  indicated  in  Rule  56  of  Circular  4/2004  and  its 
subsequent amendments (see Note 45). 

The  net  impairment  losses  in  “Available-for-sale  financial  assets”  over  the  year  are  recognized  under  the 
heading  “Impairment  losses  on  financial  assets,  net –  Other  financial  instruments  not  at  fair  value  through 
profit or loss” in the income statement for that year (see Note 42). 

2.1.3 “Loans and receivables”, “Held-to-maturity investments” and “Financial 
liabilities at amortized cost” 

Assets  and  liabilities  recognized  under  these  headings  in  the  accompanying  balance  sheets  are  measured 
once  acquired  at  “amortized  cost”  using  the  “effective  interest  rate”  method.  This  is  because  the  Bank 
intends to hold such financial instruments to maturity. 

Net impairment losses of assets recognized under these headings arising in a particular year are recognized 
under  the  heading  “Impairment  or    reversal  of  impairment  on  financial  assets  not  measured  at  fair  value 
through profit or loss – loans and receivables”, “Impairment or  reversal of impairment on financial assets not 
measured at fair value through profit or loss - held to maturity investments” or “Impairment or  reversal  of 
impairment on financial assets not measured at fair value through profit or loss – financial assets measured 
at cost” in the income statement for that year (see Note 42).  

2.1.4 “Derivatives-Hedge Accounting ” and “Fair value changes of the hedged items 
in portfolio hedges of interest-rate risk” 

Assets and liabilities recognized under these headings in the accompanying balance sheets are measured at 
fair value. 

Changes  that  take  place  subsequent  to  the  designation  of  the  hedging  relationship  in  the  measurement  of 
financial  instruments  designated  as  hedged  items  as  well  as  financial  instruments  designated  as  hedge 
accounting instruments are recognized as follows: 

In fair value hedges, the changes in the fair value of the derivative and the hedged item attributable to the 
hedged risk are recognized under the heading “Gains or losses from hedge accounting, net” in the income 
statement (see Note 37), with a balancing item under the headings of the balance sheet where hedging 
items ("Hedging derivatives") or the hedged items are recognized, as applicable.  

In fair value hedges of interest rate risk of a portfolio of financial instruments (portfolio-hedges), the gains 
or  losses  that  arise  in  the  measurement  of  the  hedging  instrument  are  recognized  in  the  income 
statement, and those that arise from the change in the fair value of the hedged item (attributable to the 

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 18 

hedged  risk)  are  also  recognized  in  the  income  statement  (in  both  cases  under  the  heading  “Gains  or 
losses from hedge accounting, net ”, using, as a balancing item, the headings "Fair value changes of the 
hedged items in portfolio hedges of interest rate risk" in the balance sheets, as applicable. 

In  cash  flow  hedges,  the  gain  or  loss  on  the  hedging  instruments  relating  to  the  effective  portion  are 
recognized temporarily under the heading "Accumulated other comprehensive income - Items that may 
be  reclassified  to  profit  or  loss  -  Hedging  derivatives.  Cash  flow  hedges”  in  the  balance  sheets,  with  a 
balancing  entry  under  the  heading  “Hedging  derivatives”  of  the  Assets  or  Liabilities  of  the  Financial 
Statements  as  applicable.  These  differences  are  recognized  in  the  accompanying  income  statement  at 
the  time  when  the  gain  or  loss  in  the  hedged  instrument  affects  profit  or  loss,  when  the  forecast 
transaction is executed or at the maturity date of the hedged item (see Note 33).  

  Differences  in  the  measurement  of  the  hedging  items  corresponding  to  the  ineffective  portions  of  cash 
flow  hedges  are  recognized  directly  under  the  heading  “Gains  or    losses  from  hedge  accounting,  net”  in 
the income statement (see Note 37). 

In  hedges  of  net  investments  in  foreign  operations,  the  differences  in  the  effective  portions  of  hedging 
items are recognized temporarily under the heading " Accumulated other comprehensive income - Items 
that  may  be  reclassified  to  profit  or  loss  –  Hedging  of  net  investments  in  foreign  transactions  "  in  the 
balance sheets, with a balancing entry under the heading “Hedging derivatives” of the Assets or Liabilities 
of  the  Financial  Statements  as  applicable.  These  differences  in  valuation  are  recognized  under  the 
heading “Exchange differences (net)" in the income statement when the investment in a foreign operation 
is disposed of or derecognized (see Note 37).   

2.1.5 Other financial instruments 

The following exceptions are applicable with respect to the above general criteria: 

  Equity instruments whose fair value cannot be determined in a sufficiently objective manner and financial 
derivatives  that  have  those  instruments  as  their  underlying  asset  and  are  settled  by  delivery  of  those 
instruments remain in the balance sheet at acquisition cost; this may be adjusted, where appropriate, for 
any impairment loss (see Note 6). 

  Accumulated other comprehensive income arising from financial instruments classified at balance sheet 
date  as  “Non-current  assets  and  disposal  groups  classified  as  held  for  sale”  are  recognized  with  a 
balancing  entry  under  the  heading  ““Accumulated  other  comprehensive  income-  Items  that  may  be 
reclassified  to  profit  or  loss  –  Non-current  assets  and  disposal  groups classified  as  held  for  sale”  in  the 
accompanying balance sheets (see Note 27).  

2.1.6 

Impairment losses on financial assets 

Definition of impaired financial assets 

A financial asset is considered to be impaired – and therefore its carrying amount is adjusted to reflect the 
effect of the impairment – when there is objective evidence that events have occurred which: 

In the case of debt instruments (loans and debt securities), give rise to an adverse impact on the future 
cash flows that were estimated at the time the transaction was arranged. So they are considered impaired 
when there are reasonable doubts that the balances will be recovered in full and/or the related interest 
will be collected for the amounts and on the dates initially agreed. 

In the case of equity instruments, it means that their carrying amount may not be fully recovered. 

 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 19 

As  a  general  rule,  the  carrying  amount  of  impaired  financial  instruments  is  adjusted  with  a  charge  to  the 
income  statement  for  the  year  in  which  the  impairment  becomes  known,  and  the  recoveries  of  previously 
recognized impairment losses are recognized in the income statement for the year in which the impairment 
is  reversed  or  reduced.  any  recovery  of  previously  recognized  impairment  losses  for  an  investment  in  an 
equity instrument classified as financial assets available for sale is not recognized in the income statement, 
but under the heading "Accumulated other comprehensive income - Items that may be reclassified to profit 
or loss - Available-for-sale financial assets" in the balance sheet (see Note 27). 

In general, amounts collected in relation to impaired loans and receivables are used to recognize the related 
accrued interest and any excess amount is used to reduce the principal not yet paid.  

When the recovery of any recognized amount is considered to be remote, this amount is written-off on the 
balance  sheet,  without  prejudice  to  any  actions  that  may  be  taken  in  order  to  collect  the  amount  until  the 
rights extinguish in full either because it is time-barred debt, the debt is forgiven, or for other reasons. 

According to the Bank's established policy, the recovery of a recognized amount is considered to be remote 
and, therefore, removed from the balance sheet in the following cases:  

  Any loan (except for those carrying an sufficient guarantee) to a debtor in bankruptcy and/or in the last 
phases  of  a  “concurso  de acreedores”  (the  Spanish equivalent  of  a  Chapter  11  bankruptcy  proceeding), 
and  

  Financial  assets  (bonds,  debentures,  etc.)  whose  issuer’s  solvency  has  undergone  a  notable  and 

irreversible deterioration.  

Additionally, loans classified as non-performing secured loans as a result of borrower arrears are written off 
in the balance sheet within a maximum period of four years from the date on which they are classified as non-
performing, while non-performing unsecured loans (such as commercial and consumer loans, credit cards, 
etc.) are written off within two years of their classification as non-performing as long as they have maintained 
a credit risk coverage of 100%. 

Calculation of impairment on financial assets 

The impairment on financial assets is determined by type of instrument and other circumstances that could 
affect it, taking into account the guarantees received by the owners of the financial instruments to assure (in 
part or in full) the performance of transactions. The Bank recognizes impairment charges directly against the 
impaired asset when the likelihood of recovery is deemed remote, and uses offsetting or allowance accounts 
when it registers non-performing loan provisions to cover the estimated loss. 

Impairment of debt securities measured at amortized cost 

With regard to impairment losses arising from insolvency risk of the obligors (credit risk), a debt instrument, 
mainly Loans and receivables, is impaired due to insolvency when a deterioration in the ability to pay by the 
obligor is evidenced, either due to past due status or for other reasons. 

BBVA has developed policies, methods and procedures to estimate losses which may be incurred as a result 
of  outstanding  credit  risk.  These  policies,  methods  and  procedures  are  applied  in  the  study,  approval  and 
execution  of  debt  instruments  and  Commitments  and  guarantees  given;  as  well  as  in  identifying  the 
impairment and, where appropriate, in calculating the amounts necessary to cover estimated losses. 

The amount of impairment losses on debt instruments measured at amortized cost is calculated based on 
whether  the  impairment  losses  are  determined  individually  or  collectively.  First  it  is  determined  whether 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 20 

there  is  objective  evidence  of  impairment  individually  for  individually  significant  financial  assets,  and 
collectively for financial assets that are not individually significant. In the case where the Group determines 
that no objective evidence of impairment in the case of debt instrument analyzed individually will be included 
in a group of debt instrument with similar risk characteristics and collectively impaired is analyzed.  

In  determining  whether  there  is  objective  evidence  of  impairment  the  Group  uses  observable  data  on  the 
following aspects: 

  Significant financial difficulties of the debtor. 

  Ongoing delays in the payment of interest or principal. 

  Refinancing of credit due to financial difficulties by the counterparty. 

  Bankruptcy or reorganization / liquidation are considered likely. 

  Disappearance of the active market for a financial asset because of financial difficulties. 

  Observable  data  indicating  a  reduction  in  future  cash  flows  from  the  initial  recognition  such  as  adverse 
changes in the payment status of the counterparty (delays in payments, reaching credit cards limits, etc.) 

  National  or  local  economic  conditions  that  are  linked  to  "defaults"  in  financial  assets(  increase  of 

unemployment rate, falling property prices, etc). 

Impairment losses determined individually 

The amount of the impairment losses incurred on financial assets represents the excess of their respective 
carrying  amounts  over  the  present  values  of  their  expected  future  cash  flows.These  cash  flows  are 
discounted using the original effective interest rate. If a financial instrument has a variable interest rate, the 
discount rate for measuring any impairment loss is the current effective rate determined under the contract. 

As an exception to the rule described above, the market value of quoted debt instruments is deemed to be a 
fair estimate of the present value of their future cash flows. 

The following is to be taken into consideration when estimating the future cash flows of debt instruments: 

  All  the  amounts  that  are  expected  to  be  recovered  over  the  residual  life  of  the  instrument;  including, 
where appropriate, those which may result from the collateral and other credit enhancements provided 
for the instrument (after deducting the costs required for foreclosure and subsequent sale). Impairment 
losses include an estimate for the possibility of collecting accrued, past-due and uncollected interest. 

  The various types of risk to which each instrument is subject. 

  The circumstances in which collections will foreseeably be made. 

Impairment losses determined collectively 

Impairment losses on financial assets collectively evaluated for impairment are calculated by using statistical 
procedures,  and  they  are  deemed  equivalent  to  the  portion  of  losses  incurred  on  the  date  that  the 
accompanying  financial  statements  are  prepared  that  has  yet  to  be  allocated  to  specific  asset.  The  Bank 
estimates  impairment  losses  through  statistical  processes  that  apply  historical  data  and  other  specific 
parameters  that,  although  having  been  generated  as  of  closing  date  for  these  financial  statements,  have 
arisen on an individual basis following the reporting date. 

With respect to financial assets that have no objective evidence of impairment, the Bank applies statistical 
methods using historical experience and other specific information to estimate the losses that the Bank has 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 21 

incurred as a result of events that have occurred as of the date of preparation of the financial statements but 
have not been known and will be apparent, individually after the date of submission of the information. This 
calculation  is  an  intermediate  step  until  these  losses  are  identified  on  an  individual  level,  at  which  these 
financial  instruments  will  be  segregated  from  the  portfolio  of  financial  assets  without  objective  evidence  of 
impairment. 

The  incurred  loss  is  calculated  taking  into  account  three  key  factors:  exposure  at  default,  probability  of 
default and loss given default. 

  Exposure at default (EAD) is the amount of risk exposure at the date of default by the counterparty. 

  Probability of default (PD) is the probability of the counterparty failing to meet its principal and/or interest 

payment obligations. The PD is associated with the rating/scoring of each counterparty/transaction.  

  Loss given default (LGD) is the estimate of the loss arising in the event of default. It depends mainly on the 
characteristics of the counterparty, and the valuation of the guarantees or collateral associated with the 
asset. 

In order to calculate the LGD at each balance sheet date, the Bank evaluates the whole amount expected to 
be obtained over the remaining life of the financial asset. The recoverable amount from executable secured 
collateral  is  estimated  based  on  the  property  valuation,  discounting  the  necessary  adjustments  to 
adequately  account  for  the  potential  fall  in  value  until  its  execution  and  sale,  as  well  as  execution  costs, 
maintenance costs and sale costs. 

When the property right is contractually acquired at the end of the foreclosure process or when the assets of 
distressed  borrowers  are  purchased,  the  asset  is  recognized  in  the  financial  statements.  The  accounting 
treatment of these assets is included in Note 2.4. 

Impairment of other debt instruments classified as financial assets available for sale 

The impairment losses on debt securities included in the “Available-for-sale financial asset portfolio are equal 
to the positive difference between their acquisition cost (net of any principal repayment), after deducting any 
impairment loss previously recognized in the income statement, and their fair value. 

When there is objective evidence that the negative differences arising on measurement of these assets are 
due to impairment, they are no longer considered as “Accumulated other comprehensive income - Items that 
may  be  reclassified  to  profit  or  loss  -  Available-for-sale  financial  assets”  and  are  recognized  in  the  income 
statement.  

If all or part of the impairment losses are subsequently recovered, the amount is recognized in the income 
statement for the year in which the recovery occurred, up to the limit of the amount recognized previously in 
earnings. 

Impairment of equity instruments 

The  amount  of  the  impairment  in  the  equity  instruments  is  determined  by  the  category  where  they  are 
recognized: 

  Equity instruments classified as available for sale valued at fair value:  

When  there  is  objective  evidence  that  the  negative  differences  arising  on  measurement  of  these  equity 
instruments are due to impairment, they are no longer registered as “Accumulated other comprehensive 
income  -  Items  that  may  be  reclassified  to  profit  or  loss  -  Available-for-sale  financial  assets”  and  are 
recognized in the consolidated income statement.  In general, the Bank considers that there is objective 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 22 

evidence of impairment on equity instruments classified as available-for-sale when significant unrealized 
losses  have  existed  over  a  sustained  period  of  time  due  to  a  price  reduction  of  at  least  40%  or  over  a 
period of more than 18 months.  

When applying this evidence of impairment, the Bank takes into account the volatility in the price of each 
individual  equity  instrument  to  determine  whether  it  is  a  percentage  that  can  be  recovered  through  its 
sale in the market; other different thresholds may exist for certain equity instruments or specific sectors.  

In  addition,  for  individually  significant  investments,  the  Bank  compares  the  valuation  of  the  most 
significant equity instruments against valuations performed by independent experts. 

Any  recovery  of  previously  recognized  impairment  losses  for  an  investment  in  an  equity  instrument 
classified  as  available  for  sale  is  not  recognized  in  the  consolidated  income  statement,  but  under  the 
heading  "  Accumulated  other  comprehensive  income  -  Items  that  may  be  reclassified  to  profit  or  loss  - 
Available-for-sale financial assets" in the consolidated balance sheet. 

  Equity  instruments  measured  at  cost:  The  impairment  losses  on  equity  instruments  measured  at 
acquisition  cost  are  equal  to  the  difference  between  their  carrying  amount  and  the  present  value  of 
expected  future  cash  flows  discounted  at  the  market  rate  of  return  for  similar  securities.  These 
impairment losses are determined taking into account the equity of the investee (except for accumulated 
other comprehensive income due to cash flow hedges) for the last approved balance sheet, adjusted for 
the unrealized gains on the measurement date. 

Impairment  losses  are  recognized  in  the  income  statement  for  the  year  in  which  they  arise  as  a  direct 
reduction of the cost of the instrument. These losses may only be reversed subsequently in the event of 
the sale of these assets. 

Impairment of holdings in subsidiaries, associates or jointly controlled entities 

When evidence of impairment exists in the holdings in subsidiaries, associates or jointly controlled entities, 
the entity will estimate the amount of the impairment losses by comparing their recoverable amount, which 
is the fair value minus the necessary sale costs or their value in use, whichever is greater, with their carrying 
amount.  Impairment  losses  are  recognized  immediately  under  the  heading  “Impairment  or  reversal  of 
impairment  on  non-financial  assets”  in  the  income  statement  (see  Note  43).  Recoveries  subsequent  to 
impairment losses recognized previously are recognized under the same heading in the income statement 
for the period. 

2.2  Transfers and derecognition of financial assets and liabilities  

The accounting treatment of transfers of financial assets is determined by the way in which risks and benefits 
associated  with  the  assets  involved  are  transferred  to  third  parties.  Thus,  the  financial  assets  are  only 
derecognized from the balance sheet when the cash flows that they generate are extinguished, or when their 
implicit risks and benefits have been substantially transferred to third parties. In the latter case, the financial 
asset transferred is derecognized from the balance sheet, and any right or obligation retained or created as a 
result of the transfer is simultaneously recognized. 

Similarly, financial liabilities are derecognized from the balance sheet only if their obligations are extinguished 
or acquired (with a view to subsequent cancellation or renewed placement). 

The Bank is considered to have transferred substantially all the risks and benefits if such risks and benefits 
account  for  the  majority  of  the  risks  and  benefits  involved  in  ownership  of  the  transferred  assets.  If 
substantially all the risks and benefits associated with the transferred financial asset are retained: 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 23 

  The transferred financial asset is not derecognized from the balance sheet and continues to be measured 

using the same criteria as those used before the transfer. 

  A  financial  liability  is  recognized  at  an  amount  equal  to  the  amount  received,  which  is  subsequently 

measured at amortized cost. 

In the specific case of securitizations, this liability is recognized under the heading “Financial liabilities at 
amortized  cost  –  Customer  deposits”  in  the  balance  sheets  (see  Note  20).  As  these  liabilities  do  not 
constitute a current obligation, when measuring such a financial liability the Bank deducts those financial 
instruments owned by it which constitute financing for the entity to which the financial assets have been 
transferred,  to  the  extent  that  these  instruments  are  deemed  specifically  to  finance  the  transferred 
assets. 

  Both  the  income  generated  on  the  transferred  (but not  derecognized)  financial  asset  and  the  expenses 

associated with the new financial liability continue to be recognized. 

The  criteria  followed  with  respect  to  the  most  common  transactions  of  this  type  made  by  the  Bank  are  as 
follows:  

  Purchase  and  sale  commitments:  Financial  instruments  sold  with  a  repurchase  agreement  are  not 
derecognized  from  the  balance  sheets  and  the  amount  received  from  the  sale  is  considered  to  be 
financing from third parties. 

Financial instruments acquired with an agreement to subsequently resell them are not recognized in the 
balance sheets and the amount paid for the purchase is considered to be credit given to third parties. 

  Securitization:  The  Bank  has  applied  the  most  stringent  criteria  for  determining  whether  or  not  it  retains 
substantially  all  the  risk  and  rewards  on  such  assets  for  all  securitizations  performed  since  January  1, 
2004.  As  a  result  of  this  analysis,  the  Bank  has  concluded  that  none  of  the  securitizations  undertaken 
since that date meet the prerequisites for derecognizing the securitized assets from the balance sheets 
(see Note 11 and Appendix VI), as the Bank retains substantially all the expected credit risks and possible 
changes  in  net  cash  flows,  while  retaining  the  subordinated  loans  and  lines  of  credit  extended  to  these 
securitization funds. 

2.3  Financial guarantees 

Financial  guarantees  are  considered  to  be  those  contracts  that  require  their  issuer  to  make  specific 
payments  to  reimburse  the  holder  for  a  loss  incurred  when  a  specific  borrower  breaches  its  payment 
obligations on the terms – whether original or subsequently modified – of a debt instrument, irrespective of 
the  legal  form  it  may  take.  Financial  guarantees  may  take  the  form  of  a  deposit,  financial  guarantee, 
insurance contract or credit derivative, among others. 

In their initial recognition, financial guarantees provided on the liability side of the balance sheet at fair value, 
which is generally the present value of the fees, commissions and interest receivable from these contracts 
over the term thereof, and we simultaneously recognize a credit on the asset side of the balance sheet for the 
amount  of  the  fees  and  commissions  received  at  the  inception  of  the  transactions  and  the  amounts 
receivable at the present value of the fees, commissions and interest outstanding. 

Financial  guarantees,  irrespective  of  the  guarantor,  instrumentation  or  other  circumstances,  are  reviewed 
periodically  so  as  to  determine  the  credit  risk  to  which  they  are  exposed  and,  if  appropriate,  to  consider 
whether  a  provision  is  required  for  them.  The  credit  risk  is  determined  by  application  of  criteria  similar  to 
those established for quantifying impairment losses on debt instruments measured at amortized cost (see 
Note 2.2). 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 24 

The  provisions  made  for  financial  guarantees  considered  impaired  are  recognized  under  the  heading 
“Provisions - Provisions for contingent risks and commitments” on the liability side in the balance sheets (see 
Note 21). These provisions are recognized and reversed with a charge or credit, respectively, to “Provisions 
or reversal of provision ” in the income statements (see Note 41). 

Income  from  guarantee  instruments  is  registered  under  the  heading  “Fee  and  commission  income”  in  the 
income statement and is calculated by applying the rate established in the related contract to  the nominal 
amount of the guarantee (see Note 35). 

2.4  Non-current assets and disposal groups held for sale and liabilities 
included in disposal groups classified as held for sale     

The heading “Non-current assets and disposal groups held for sale and liabilities included in disposal groups 
classified  as  held  for  sale  ”  in  the  balance  sheets  includes  the  carrying  amount  of  financial  or  non-financial 
assets that are not part of the Bank’s operating activities. The recovery of this carrying amount is expected to 
take place through the price obtained on its disposal (see Note 19). 

This  heading  includes  individual  items  and  groups  of  items  (“disposal  groups”)  that  form  part  of  a  major 
operating segment and are being held for sale as part of a disposal plan (“discontinued transactions”). The 
individual items include the assets received by the Bank from their debtors in full or partial settlement of the 
debtors’ payment obligations (assets foreclosed or in lieu of repayment of debt and recovery of lease finance 
transactions), unless the Bank has decided to make continued use of these assets. The Bank has units that 
specialize in real estate management and the sale of this type of asset. 

Symmetrically, the heading “Liabilities included in disposal groups classified as held for sale” in the balance 
sheets reflects the balances payable arising from disposal groups and discontinued operations. 

Non-current assets and disposal groups held for sale and liabilities included in disposal groups classified as 
held for sale are generally measured, or the fair value of the property (less costs to sell), whichever is lower. 

In the case of real estate assets foreclosed or received in payment of debts, they are initially recognized at 
the  lower  of:  the  restated  carrying  amount  of  the  financial  asset  and  the  fair  value  at  the  time  of  the 
foreclosure or receipt of the asset less estimated sales costs. The carrying amount of the financial asset is 
updated at the time of the foreclosure, treating the real property received as a secured collateral and taking 
into account the credit risk coverage that would correspond to it according to  its classification prior to the 
delivery. For these purposes, the collateral will be valued at its current fair value (less sale costs) at the time 
of foreclosure. This carrying amount will be purchased with the previous carrying amount and the difference 
will be recognized as a hedging variation. On the other hand, the fair value of the foreclosed asset is obtained 
by appraisal, evaluating the need to apply a discount on the asset derived from the specific conditions of the 
asset  or  the  market  situation  for  these  assets,  and  in  any  case,  deducting  the  company’s  estimated  sale 
costs. 

At  the  time  of  the  initial  recognition,  these  real  estate  assets  foreclosed  or  received  in  payment  of  debts, 
classified as "Non-current assets and disposal groups held for sale and liabilities included in disposal groups 
classified as held for sale" are valued at the lower of: their restated fair value less estimated sale costs and 
their  carrying  amount;  a  deterioration  or  impairment  reversal  can  be  recognized  for  the  difference  if 
applicable. 

Non-current assets and disposal groups held for sale groups classified as held for sale are not depreciated 
while included under this heading. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 25 

The fair value of the non-current assets and disposal groups held for sale and liabilities included in disposal 
groups classified as held for sale from foreclosures or recoveries is mainly based on appraisals or valuations 
made by independent experts and not more than one year old, or less if there are indications of impairment. 
The Bank applies the rule that these appraisals may not be older than one year, and their age is reduced if 
there  is  an  indication  of  deterioration  in  the  assets.The  Spanish  entities  mainly  use  the  services  of  the 
following valuation and appraisal companies. None of them is linked to the BBVA Group and all are entered in 
the official Bank of Spain register: Sociedad de Tasación, S.A., Valtecnic, S.A., Krata, S.A., Gesvalt, S.A., Alia 
Tasaciones,  S.A.,  Tasvalor,  S.A.,  Tinsa,  S.A.,  Ibertasa,  S.A.,  Valmesa,  S.A.,  Arco  Valoraciones,  S.A., 
Tecnicasa, S.A., Eurovaloraciones, S.A., JLL Valoraciones, S.A., Tasibérica, S.A. and Uve Valoraciones, S.A. 

Gains and losses generated on the disposal of assets and liabilities classified as non-current held for sale, and 
liabilities  included  in  disposal  groups  classified  as  held  for  sale  as  well  as  impairment  losses  and,  where 
pertinent,  the  related  recoveries,  are  recognized  in  “Profit  or    loss  from  non-current  assets  and  disposal 
groups classified as held for sale not qualifying as discontinued operations” in the income statements (see 
Note 45). The remaining income and expense items associated with these assets and liabilities are classified 
within the relevant income statement headings. 

Income and expenses for discontinued operations, whatever their nature, generated during the year, even if 
they have occurred before their classification as discontinued operations, are presented net of the tax effect 
as  a  single  amount  under  the  heading  “Profit  from  discontinued  transactions”  in  the  income  statement, 
whether the business remains on the balance sheet or is derecognized from the balance sheet. As long as an 
asset remains in this category, it will not be amortized. This heading includes the earnings from their sale or 
other disposal. 

2.5  Tangible assets 

Property, plants and equipment for own use 

This  heading  includes  the  assets  under  ownership  or  acquired  under  lease  finance,  intended  for  future  or 
current use by the Bank and that it expects to hold for more than one year. It also includes tangible assets 
received by the Bank in full or part settlement of financial assets representing receivables from third parties 
and those assets expected to be held for continuing use. 

Property, plants and equipment for own use is recognized in the balance sheets at acquisition cost, less any 
accumulated  depreciation  and,  where  appropriate,  any  estimated  impairment  losses  resulting  from 
comparing the net carrying amount of each item with its corresponding recoverable value. 

Depreciation  is  calculated using  the straight-line  method,  on  the  basis  of  the  acquisition  cost  of  the  assets 
less their residual value; the land on which the buildings and other structures stand is considered to have an 
indefinite life and is therefore not depreciated. 

The tangible asset depreciation charges are recognized in the accompanying income statements under the 
heading  "Depreciation  and  amortization"  (see  Note  40)  and  are  based  on  the  application  of  the  following 
depreciation  rates  (determined  on  the  basis  of  the  average  years  of  estimated  useful  life  of  the  different 
assets): 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 26 

Type of assets 

Annual Percentage 

Buildings for own use 

Furniture 

Fixtures 

Office supplies and computerization 

1% - 4% 

8% - 10% 

6% - 12% 

8% - 25% 

The  Bank’s  criteria  for  determining  the  recoverable  amount  of  these  assets,  in  particular  the  buildings  for 
own use, is based on up-to-date independent appraisals that are no more than 3-5 years old at most, unless 
there are indications of impairment. 

At each accounting close, the Bank analyzes whether there are internal or external indicators that a tangible 
asset  may  be  impaired.  When  there  is  evidence  of  impairment,  the  entity  then  analyzes  whether  this 
impairment actually exists by comparing the asset’s net carrying amount with its recoverable amount. When 
the  carrying  amount  exceeds  the  recoverable  amount,  the  carrying  amount  is  written  down  to  the 
recoverable amount and future depreciation charges are adjusted to reflect the asset’s remaining useful life. 

Similarly,  if  there  is  any  indication  that  the  value  of  a  tangible  asset  has  been  recovered,  the  entities  will 
estimate  the  recoverable  amounts  of  the  asset  and  recognize  it  in  the  income  statement,  registering  the 
reversal of the impairment loss registered in previous years and thus adjusting future depreciation charges. 
Under no circumstances may the reversal of an impairment loss on an asset raise its carrying amount above 
that which it would have if no impairment losses had been recognized in prior years. 

Running  and  maintenance  expenses  relating  to  tangible  assets  held  for  own  use  are  recognized  as  an 
expense  in  the  year  they  are  incurred  and  recognized  in  the  income  statements  under  the  heading  " 
Administration costs - Other administrative expenses - Property, fixtures and equipment " (see Note 39.2). 

Other assets leased out under an operating lease 

The criteria used to recognize the acquisition cost of assets leased out under operating leases, to calculate 
their depreciation and their respective estimated useful lives and to register the impairment losses on them, 
are the same as those described in relation to tangible assets for own use. 

Investment properties 

The heading “Tangible assets - Investment properties” in the balance sheets reflects the net values (purchase 
cost minus the corresponding accumulated depreciation and, if appropriate, estimated impairment losses) 
of  the  land,  buildings  and  other  structures  that  are  held  either  to  earn  rentals  or  for  capital  appreciation 
through sale and that are neither expected to be sold off in the ordinary course of business nor are destined 
for own use (see Note 15). 

The criteria used to recognize the acquisition cost of investment properties, calculate their depreciation and 
their  respective  estimated  useful  lives  and  register  the  impairment  losses  on  them,  are  the  same  as  those 
described in relation to tangible assets held for own use. 

The  Bank’s  criteria  for  determining  the  recoverable  amount  of  these  assets  is  based  on  up-to-date 
independent  appraisals  that  are  no  more  than  one  year  old  at  most,  unless  there  are  indications  of 
impairment. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 27 

2.6 

Intangible assets 

Intangible assets in the financial statements have a finite useful life. 

The useful life of intangible assets is, at most, equal to the period during which the entity is entitled to use the 
asset; If the right of use is for a limited renewable period, the useful life includes the renewal period only when 
there is evidence that the renewal will be carried out without a significant cost. 

When  the  useful  life  of  intangible  assets  cannot  be  estimated  reliably,  they  are  amortized  over  a  ten  year 
period. Goodwill is presumed, unless proven otherwise, to have a useful life of ten years. 

Intangible assets are amortized according to the duration of this useful life, using methods similar to those 
used  to  depreciate  tangible  assets.  The  depreciation  charge  for  these  assets  is  recognized  in  the 
accompanying income statements under the heading "Depreciation and amortization" (see Note 40). 

The Bank recognizes any impairment loss on the carrying amount of these assets with charge to the heading 
“Impairment  or  reversal  of  impairment  on  non  -  financial  assets-  Intangible  assets  ”  in  the  accompanying 
income statements (see Note 43). The criteria used to recognize the impairment losses on these assets and, 
where applicable, the recovery of impairment losses recognized in prior years, are similar to those used for 
tangible assets. 

2.7  Tax assets and liabilities 

Expenses  on  corporation  tax  applicable  to  Spanish  companies  are  recognized  in  the  income  statement, 
except when they result from transactions on which the profits or losses are recognized directly in equity, in 
which case the related tax effect is also recognized in equity. 

The  total  corporate  income  tax  expense  is  calculated  by  aggregating  the  current  tax  arising  from  the 
application of the corresponding tax rate to the tax for the year (after deducting the tax credits allowable for 
tax purposes) and the change in deferred tax assets and liabilities recognized in the income statement. 

Deferred tax assets and liabilities include temporary differences, defined as at the amounts to be payable or 
recoverable  in  future  fiscal  years  arising  from  the  differences  between  the  carrying  amount  of  assets  and 
liabilities and their tax bases (the “tax value”), and the tax loss and tax credit carry forwards. These amounts 
are  registered  by  applying to  each  temporary  difference  the  tax  rates  that  are expected  to  apply  when  the 
asset is realized or the liability settled (see Note 17). 

liabilities 

in  relation  to  taxable  temporary  differences  associated  with 

in 
Deferred  tax 
subsidiaries, associates or jointly controlled entities are recognized for accounting purposes, except where 
the Bank can control the timing of the reversal of the temporary difference and it is also unlikely that it will 
reverse in the foreseeable future. 

investments 

Deferred tax assets are only recognized if it is considered probable that they will have sufficient tax gains in 
the future against which they can be made effective. 

The deferred tax assets and liabilities recognized are reassessed by the Bank at the close of each accounting 
period in order to ascertain whether they are still current, and the appropriate adjustments are made on the 
basis of the findings of the analyses performed. 

In those circumstances in which it is unclear how a specific requirement of the tax law applies to a particular 
transaction or circumstance, and the acceptability of the definitive tax treatment depends on the decisions 
taken by the relevant taxation authority in future, the entity recognizes current and deferred tax liabilities and 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 28 

assets  considering  whether  it  is  probable  or  not  that  a  taxation  authority  will  accept  an  uncertain  tax 
treatment.  Thus,  if  the  entity  concludes  that  it  is  not  probable  that  the  taxation  authority  will  accept  an 
uncertain tax treatment, the entity uses the most likely amount or expected value in determining tax assets. 

The income and expenses directly recognized in equity that do not increase or decrease taxable income are 
accounted for as temporary differences. 

2.8  Provisions, contingent assets and contingent liabilities 

The  heading  “Provisions”  in  the  balance  sheets  includes  amounts  recognized  to  cover  the  Bank’s  current 
obligations arising as a result of past events. These are certain in terms of nature but uncertain in terms of 
amount  and/or  extinguishment  date.  The  settlement  of  these  obligations  by  the  Bank  is  deemed  likely  to 
entail  an  outflow  of  resources  embodying  economic  benefits  (see  Note  21).  The  obligations  may  arise  in 
connection  with  legal  or  contractual  provisions,  valid  expectations  formed  by  Bank  companies  relative  to 
third parties in relation to the assumption of certain responsibilities or through virtually certain developments 
of  particular  aspects  of  the  regulations  applicable  to  the  operation  of  the  entities;  and,  specifically,  future 
legislation to which the Bank will certainly be subject. 

The provisions are recognized in the balance sheets when each and every one of the following requirements 
is met: 

  They represent a current obligation that has arisen from a past event; 

  At the date referred to by the financial statements, there is more probability that the obligation will have to 

be met than that it will not; 

It  is  probable  that  an  outflow  of  resources  embodying  economic  benefits  will  be  required  to  settle  the 
obligation; and 

  The amount of the obligation can be reasonably estimated. 

Among  other  items,  these  provisions  include  the  commitments  made  to  employees  (mentioned  in  section 
2.9), as well as provisions for tax and legal litigation. 

Contingent assets are possible assets that arise from past events and whose existence is conditional on, and 
will  be  confirmed  only  by,  the  occurrence  or  non-occurrence  of  events  beyond  the  control  of  the  Bank. 
Contingent  assets  are  not  recognized  in  the  balance  sheet  or  in  the  income  statement;  however,  they  are 
disclosed in the Notes to the financial statements, provided that it is probable that these assets will give rise 
to an increase in resources embodying economic benefits (see Note 30). 

Contingent liabilities are possible obligations of the Bank that arise from past events and whose existence is 
conditional  on  the  occurrence  or  non-occurrence  of  one  or  more  future  events  beyond  the  control  of  the 
entity.  They  also  include  the  existing  obligations  of  the  entity  when  it  is  not  probable  that  an  outflow  of 
resources  embodying  economic  benefits  will  be  required  to  settle  them;  or  when,  in  extremely  rare  cases, 
their amount cannot be measured with sufficient reliability.  

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 29 

2.9  Post-employment and other employee benefit commitments 

Below we provide a description of the most significant accounting criteria relating to post-employment and 
other employee benefit commitments assumed by the Bank (see Note 22). 

Short-term employee benefits 

Benefits  for  current  active  employees  which  are  accrued  and  settled  during  the  year  and  for  which  a 
provision is not required in the entity´s accounts. These include wages and salaries, social security charges 
and other personnel expenses. 

Costs are charged and recognized under the heading “Administration costs – Personnel expenses – Other 
personnel expenses” of the income statement (see Note 39.1). 

Post-employment benefits – Defined-contribution plans 

The  Bank  sponsors  defined-contribution  plans  for  its  active  employees.  The  amount  of  these  benefits  is 
established as a percentage of remuneration and/or as a fixed amount. 

The  contributions  made  to  these  plans  in  each  period  by  the  Bank  are  charged  and  recognized  under  the 
heading  “Administration  costs  –  Personnel  expenses  –  Defined-contribution  plan  expense”  of  the  income 
statement (see Note 39.1).  

Post-employment benefits – Defined-benefit plans 

The  Bank  maintains  pension  commitments  with  employees  who  have  already  retired  or  taken  early 
retirement, certain closed groups of active employees still accruing defined benefit pensions, and in-service 
death  and  disability  benefits  provided  to  most  active  employees.  These  commitments  are  covered  by 
insurance contracts, pension funds and internal provisions. 

In addition, the Bank have offered certain employees the option to retire before their normal retirement age 
stipulated in the collective labor agreement in force, recognizing the necessary provisions to cover the costs 
of the associated benefit commitments, which include both the liability for the benefit payments due as well 
as the contributions payable to external pension funds during the early retirement period.  

Furthermore, the Bank provides welfare benefits to certain current employees and retirees. 

All of these commitments are quantified based on actuarial valuations, with the amounts recorded under the 
heading  “Provisions  –  Provisions  for  pensions  and  similar  obligations”  and  determined  as  the  difference 
between  the  value  of  the  defined-benefit  commitments  and  the  fair  value  of  plan  assets  at  the  date  of  the 
financial statements (see Note 22). 

Current  service  cost  are  charged  and  recognized  under  the  heading  “Administration  costs  –  Personnel 
expenses – Defined-benefit plan expense” of the income statement (see Note 39.1). 

Interest  credits/charges  relating  to  these  commitments  are  charged  and  recognized  under  the  headings 
“Interest income” and “Interest expense” of the income statement. 

Past service costs arising from benefit plan changes as well as early retirements granted during the period 
are recognized under the heading “Provisions or reversals of provisions” of the income statement (see Note 
41). 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 30 

Other long-term employee benefits 

In addition to the above commitments, the Bank maintains leave and long-service awards to their employees, 
which consist of either an established monetary amounts or shares in Banco Bilbao Argentaria S.A. granted 
upon completion of a number of years of qualifying service. 

These  commitments  are  quantified  based  on  actuarial  valuations  and  the  amounts  recorded  under  the 
heading “Provisions – Other long-term employee benefits” of the balance sheet (see Note 21). 

Valuation of commitments: actuarial assumptions and recognition of gains/losses 

The present value of these commitments is determined based on individual member data. Active employee 
costs are determined using the “projected unit credit” method, which treats each period of service as giving 
rise to an additional unit of benefit and values each unit separately. 

In establishing the actuarial assumptions we taken into account that: 

  They should be unbiased, i.e. neither unduly optimistic nor excessively conservative. 

  They  should be  mutually  compatible  and  adequately reflect  the  existing  relationship  between  economic 
variables such as price inflation, expected wage increases, discount rates and the expected return on plan 
assets, etc. Future wage and benefit levels should be based on market expectations, at the balance sheet 
date, for the period over which the obligations are to be settled. 

  The interest rate used to discount benefit commitments is determined by reference to market yields, at 

the balance sheet date, on high quality bonds. 

The  Bank  recognizes  actuarial  gains/losses  relating  to  early  retirement  benefits,  long  service  awards  and 
other similar items under the heading “Provisions or reversal of provisions” of the income statement for the 
period  in  which  they  arise  (see  Note  41).  Actuarial  gains/losses  relating  to  pension  benefits  are  directly 
charged and recognized under the heading "Accumulated other comprehensive income – Items that will not 
be reclassified to profit or loss – Actuarial gains or  losses on defined benefit pension plans" of equity in the 
balance sheet (see Note 27). 

2.10  Equity-settled share-based payment transactions 

Provided  they  constitute  the  delivery  of  such  instruments  following  the  completion  of  a  specific  period  of 
services, equity-settled share-based payment transactions are recognized as en expense for services being 
provided by employees, by way of a balancing entry under the heading “Stockholders’ equity – Other equity” 
in  the  balance  sheet.  These  services  are  measured  at  fair  value,  unless  this  value  cannot  be  calculated 
reliably.  In  this  case,  they  are  measured  by  reference  to  the  fair  value  of  the  equity  instruments  granted, 
taking into account the date on which the commitments were assumed and the terms and other conditions 
included in the commitments. 

When  the  initial  compensation  agreement  includes  what  may  be  considered  market  conditions  among  its 
terms, any changes in these conditions will not be reflected in the income statement, as these have already 
been  accounted  for  in  calculating  the  initial  fair  value  of  the  equity  instruments.  Non-market  vesting 
conditions are not taken into account when estimating the initial fair value of instruments, but they are taken 
into consideration when determining the number of instruments to be granted. This will be recognized on the 
income statement with the corresponding increase in equity. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 31 

2.11  Termination benefits 

Termination  benefits  are  recognized  in  the  accounts  when  the  Bank  agrees  to  terminate  employment 
contracts with its employees and has established a detailed plan to do so. 

2.12  Treasury stock 

The  value  of  common  stock  (basically,  shares  and  derivatives  over  the  Bank's  shares  held  by some  Group 
companies that comply with the requirements for recognition as equity instruments) is recognized under the 
heading "Stockholders' funds - Treasury stock" in the balance sheets (see Note 26). 

These financial assets are recognized at acquisition cost, and the gains or losses arising on their disposal are 
credited  or  debited,  as  appropriate,  under  the  heading  “Stockholders’  funds  -  Retained  earnings  ”  in  the 
balance sheets (see Note 25). 

2.13  Foreign-currency transactions 

Assets, liabilities and futures transactions 

The  assets  and  liabilities  in  foreign  currencies,  including  those  of  branches  abroad,  and  the  unmatured 
hedging  forward  foreign  currency  purchase  and  sale  transactions,  are  converted  to  euros  at  the  average 
exchange  rates  on  the  Spanish  spot  currency  market  (or  based  on  the  price  of  the  U.S.  dollar  on  local 
markets for the currencies not listed on this market) at the end of each period, with the exception of: 

  Non-current  investments  in  securities  denominated  in  foreign  currencies  and  financed  in  euros  or  in  a 

currency other than the investment currency, which are converted at historical exchange rates. 

  Unmatured non-hedging forward foreign currency purchase and sale transactions, which are converted 
at the exchange rates on the forward currency market at the end of each period as published by the Bank 
of Spain for this purpose. 

The exchange differences that arise when converting these foreign-currency assets and liabilities (including 
those  of  the  branches)  into  euros  are  recognized  under  the  heading  “Exchange  differences,  net"  in  the 
income statement, except for those differences that  arise in non-monetary items classified as available for 
sale.  However,  the  exchange  differences  in  non-monetary  items,  measured  at  fair  value,  are  recognized 
temporarily  in  equity  under  the  heading  “Accumulated  other  comprehensive  income  -  Items  that  may  be 
reclassified to profit or loss - Exchange differences”. 

The breakdown of the main balances in foreign currencies as of December 31, 2017 and 2016, with reference 
to the most significant foreign currencies, is set forth in Appendix VIII. 

Structural currency positions 

As  a  general  policy,  the  Bank’s  investments  in  foreign  subsidiaries  and  the  endowment  funds  provided  to 
branches  abroad  are  financed  in  the  same  currency  as  the  investment  in  order  to  eliminate  the  future 
currency risk arising from these transactions. However, the investments made in countries whose currencies 
do not have a market which permits the obtainment of unlimited, lasting and stable long-term financing are 
financed in another currency. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 32 

2.14  Recognition of income and expenses 

The most significant criteria used by the Bank to recognize its income and expenses are as follows. 

Interest income and expenses and similar items 

As  a  general  rule,  interest  income  and  expenses  and  similar  items  are  recognized  on  the  basis  of  their 
period of accrual using the effective interest rate method. The financial fees and commissions that arise 
on the arrangement of loans (basically origination and analysis fees) must be deferred and recognized in 
the  income  statement  over  the  expected  life  of  the  loan.  The   identified transaction  costs of  that 
amount will be deducted as directly attributable to the processing fees of loans and advances. These fees 
are part of the effective rate for loans. Also dividends received from other companies are recognized as 
income when the companies’ right to receive them arises. 

However, when a debt instrument is deemed to be impaired individually or is included in the category of 
instruments that are impaired because of amounts more than three months past-due, the recognition of 
accrued  interest  in  the  income  statement  is  interrupted.  This  interest  is  recognized  for  accounting 
purposes as income, as soon as it is received. 

  Commissions, fees and similar items 

Income and expenses relating to commissions and similar fees are recognized in the income statement 
using  criteria  that  vary  according  to  the  nature  of  such  items.  The  most  significant  items  in  this 
connection are: 

•  Those relating to financial assets and liabilities measured at fair value through profit or loss, which are 

recognized when collected/paid. 

•  Those  arising  from  transactions  or  services  that  are  provided  over  a  period  of  time,  which  are 

recognized over the life of these transactions or services. 

•  Those relating to single acts, which are recognized when this single act is carried out. 

  Non-financial income and expenses 

These are recognized for accounting purposes on an accrual basis. 

  Deferred collections and payments 

These  are  recognized  for  accounting  purposes  at  the  amount  resulting  from  discounting  the  expected 
cash flows at market rates. 

2.15  Sales and income from the provision of non-financial services 

The heading “Other operating income” in the income  statement includes the amount of sales of goods and 
revenue from the provision of non-financial services (see Note 38). 

2.16  Leases 

Lease contracts are classified as finance from the start of the transaction, if they substantially transfer all the 
risks  and  rewards  incidental  to  ownership  of  the  asset  forming  the  subject-matter  of  the  contract.  Leases 
other than finance leases are classified as operating leases. 

When  the  Bank  acts  as  the  lessor  of  an  asset  in  finance  leases,  the  aggregate  present  values  of  the  lease 
payments  receivable  from  the  lessee  plus  the  guaranteed  residual  value  (usually  the  exercise  price  of  the 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 33 

lessee’s purchase option on expiration of the lease agreement) are recognized as financing provided to third 
parties and, therefore, are included under the heading “Loans and receivables” in the balance sheets. 

When  the  Bank  acts  as  lessor  of  an  asset  in  operating  leases,  the  acquisition  cost  of  the  leased  assets  is 
recognized  under  "Tangible  assets  –  Property,  plants  and  equipment  –  Other  assets  leased  out  under  an 
operating  lease"  in  the  balance  sheets  (see  Note  15).  These  assets  are  depreciated  in  line  with  the  criteria 
adopted  for  items  of  tangible  assets  for  own  use,  while  the  income  arising  from  the  lease  arrangements  is 
recognized  in  the  income  statements  on  a  straight-line  basis  under  the  headings  "  Tangible  assets  – 
Property,  plant  and  equipment  –  Other  assets  leased  out  under  an  operating  lease  "  and  "Other  operating 
expenses" (see Note 38). 

In  the  case  of  a  fair  value  sale  and  leaseback,  the  profit  or  loss  generated  by  the  sale  is  recognized  in  the 
income statement at  the time of sale. If such a transaction gives rise to a finance lease, the corresponding 
gains or losses are amortized over the lease period. 

2.17  Entities  and  branches  located  in  countries  with  hyperinflationary 

economies 

None  of  the  functional  currencies  of  the  branches  located  abroad  relate  to  hyperinflationary  economies  as 
defined by Circular 4/2004 and subsequent amendments. Accordingly, as of December 31, 2017 and 2016 it 
was not necessary to adjust the financial statements of any branch to correct for the effect of inflation. 

2.18  Statements of recognized income and expenses 

The statements of recognized income and expenses reflect the income and expenses generated each year. 
They  distinguish  between  income  and  expenses  recognized  as  results  in  the  income  statements  and 
“Accumulated other comprehensive income” (see Note 27) recognized directly in equity. “Accumulated other 
comprehensive  income”include  the  changes  that  have  taken  place  in  the  year  in  the  “Accumulated  other 
comprehensive income” broken down by item. 

The sum of the changes to the heading “Accumulated other comprehensive income” of the total equity and 
the net income of the year forms the “Accumulated other comprehensive income””. 

2.19  Statements of changes in equity  

The  statements  of  changes  in  equity  reflect  all  the  movements  generated  in  each  year  in  each  of  the 
headings  of  the  equity,  including  those  from  transactions  undertaken  with  shareholders  when  they  act  as 
such, and those due to changes in accounting criteria or corrections of errors, if any. 

The applicable regulations establish that certain categories of assets and liabilities are recognized at their fair 
value  with  a  charge  to  equity.  These  charges,  known  as  “Accumulated  other  comprehensive  income”  (see 
Note 27), are included in the Bank’s total equity net of tax effect, which has been recognized as deferred tax 
assets or liabilities, as appropriate. 

2.20 Statements of cash flows 

The indirect method has been used for the preparation of the statement of cash flows. This method starts 
from the Bank’s net income and adjusts its amount for the effects of transactions of a non-cash nature, any 
deferrals or accruals of past or future operating cash receipts or payments, and items of income or expense 
associated  with  cash  flows  classified  as  investment  or  finance.  As  well  as  cash,  short-term,  highly  liquid 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 34 

investments  subject  to  a  low  risk  of  changes  in  value,  such  as  cash  and  deposits  in  central  banks,  are 
classified as cash and cash equivalents. 

When preparing these financial statements the following definitions have been used: 

  Cash flows: Inflows and outflows of cash and cash equivalents. 

  Operating  activities:  The  typical  activities  of  credit  institutions  and  other  activities  that  cannot  be 

classified as investment or financing activities. 

Investing activities: The acquisition, sale or other disposal of long-term assets and other investments not 
included in cash and cash equivalents or in operating activities. 

  Financing activities: Activities that result in changes in the size and composition of the Bank's equity and 

of liabilities that do not form part of operating activities. 

2.21  Recent pronouncements 

As  of  January  1,  2018,  Circular  4/2007  issued  by  the  Bank  of  Spain  on  public  and  reserved  financial 
information standards, and financial statement models entered into force for credit institutions.  

The purpose of this circular is to adapt the Spanish credit institutions accounting system to changes in the 
European  accounting  system  resulting  from  the  adoption  of  two  new  International  Financial  Reporting 
Standards  (IFRS),  specifically  "IFRS  15  -  Revenue  from  contracts  with  customers  "and"  IFRS  9  -  Financial 
instruments ". 

In 2016 and 2017, the Bank implemented a project for applying IFRS 9 with the participation of all the areas 
affected:  finance,  risks,  technology,  business  areas,  etc.,  with  the  involvement  of  the  BBVA's  senior 
management. 

3. 

Shareholder remuneration system 

In  accordance  with  BBVA’s  shareholder  remuneration  policy  communicated  in  October  2013,  which 
established  the  distribution  of  an  annual  pay-out  of  between  35%  and  40%  of  the  profits  earned  in  each 
financial  year  and  the  progressive  reduction  of  the  remuneration  via  “Dividend  Options”,  so  that  the 
shareholders’  remuneration  would  ultimately  be  fully  in  cash,  on  February  1,  2017  BBVA  announced  that  it 
was  expected  to  be  proposed  for  the  consideration  of  the  competent  governing  bodies  the  approval  of  a 
capital  increase  to  be  charged  to  voluntary  reserves  for  the  instrumentation  of  one  “Dividend  Option”  in 
2017, being the subsequent shareholders’ remunerations that could be approved fully in cash. 

This  fully  in  cash  shareholders’  remuneration  policy  would  be  composed,  for  each  financial  year,  of  a 
distribution on account of the dividend of such financial year (which is expected to be paid in October) and a 
final  dividend  (which  would  be  paid  once  the  financial  year  has  ended  and  the  profit  allocation  has  been 
approved, which is expected for April), subject to the applicable authorizations by the competent governing 
bodies. 

Shareholder remuneration scheme “Dividend Option” 

During 2012, 2013, 2014, 2015, 2016 and 2017, the Bank implemented a shareholder remuneration system 
referred to as “Dividend Option”.  

Under such remuneration scheme, BBVA offered its shareholders the possibility to receive all or part of their 
remuneration in the form of newly-issued BBVA ordinary shares, whilst maintaining the possibility for BBVA 
shareholders  to  receive  their  entire  remuneration  in  cash  by  selling  the  rights  of  free  allocation  assigned 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 35 

either to BBVA (in execution of the commitment assumed by BBVA to acquire the rights of free allocation at 
a guaranteed fixed price) or by selling the rights of free allocation on the market at the prevailing market price 
at  that  time.  However,  the  execution  of  the  commitment  assumed  by  BBVA  was  only  available  to  whoever 
had  been  originally  assigned  such  rights  of  free  allocation  and  only  in  connection  with  the  rights  of  free 
allocation initially allocated at such time. 

On  29  March  2017,  BBVA’s  Board  of  Directors  resolved  to  execute  the  capital  increase  to  be  charged  to 
voluntary reserves approved by the Annual General Meeting (“AGM”) held on 17 March 2017, under agenda 
item three, to implement a “Dividend Option” this year. As a result of this increase, the Bank’s share capital 
increased  by  €49,622,955.62  through  the  issuance  of  101,271,338  newly-issued  BBVA  ordinary  shares  at 
€0.49 par value, given that 83.28% of owners of the rights of free allocation opted to receive newly-issued 
BBVA  ordinary  shares.  The  remaining  16.72%  of  the  owners  of  the  rights  of  free  allocation  exercised  the 
commitment  assumed  by  BBVA,  and  as  a  result,  BBVA  acquired  1,097,962,903  rights  (at  a  gross  price  of 
€0.131 each) for a total amount of €143,833,140.29. This amount is recorded in “Total Equity-Dividends and 
Remuneration” of the balance sheet as of December 31, 2017 (see Note 23).  

On  28  September  2016,  BBVA’s  Board  of  Directors  resolved  to  execute  the  second  of  the  share  capital 
increases to be charged to voluntary reserves, as agreed by the AGM held on 11 March 2016. As a result of 
this  increase,  the  Bank’s  share  capital  increased  by  €42,266,085.33  through  the  issuance  of  86,257,317 
newly-issued BBVA ordinary shares at 0.49 euros par value, given that 87.85% of owners of the rights of free 
allocation opted to receive newly-issued BBVA ordinary shares. The remaining 12.15% of the owners of the 
rights  of  free  allocation  exercised  the  commitment  assumed  by  BBVA,  and  as  a  result,  BBVA  acquired 
787,374,942 rights (at a  gross price of €0.08 each)  for a total amount  of €62,989,995.36. This amount is 
recorded in “Total Equity-Dividends and Remuneration” of the  balance sheet as of 31 December 2016 (see 
Note 23). 

On 31 March 2016, BBVA’s Board of Directors resolved to execute the first of the share capital increases to 
be charged to voluntary reserves, as agreed by the AGM held on 11 March 2016 for the implementation of the 
shareholder remuneration system called the “Dividend Option”. As a result of this increase, the Bank’s share 
capital  increased  by  €55,702,125.43  through  the  issuance  of  113,677,807  newly-issued  BBVA  ordinary 
shares  at  a  €0.49  par  value,  given  that  82.13%  of  owners  of  the  rights  of  free  allocation  opted  to  receive 
newly-issued  BBVA  ordinary  shares.  The  remaining  17.87%  of  the  owners  of  the  rights  of  free  allocation 
exercised  the  commitment  assumed  by  BBVA,  and  as  a  result,  BBVA  acquired  1,137,500,965  rights  (at  a 
gross price of €0.129 each) for a total amount of €146,737,624.49. This amount is recorded in “Total Equity-
Dividends and Remuneration” of the balance sheet as of 31 December 2016 (see Note 23). 

Cash Dividends 

Throughout  2016  and  2017,  BBVA’s  Board  of  Directors  approved  the  payment  of  the  following  interim 
dividends, recorded in “Total Equity- Interim Dividends” of the balance sheet of the relevant year:  

  The Board of Directors, at its meeting held on June 22, 2016, approved the payment in cash of €0.08 
(€0.0648  net  of  withholding  tax)  per  BBVA  share  as  the  first  gross  interim  dividend  against  2016 
results. The total amount paid to shareholders on July 11, 2016, after deducting treasury shares held 
by  the  Group's  companies,  amounted  to  €517  million  and  is  recognized  under  the  headings  “Total 
Equity- Interim Dividends” of the consolidated balance sheet as of December 31, 2016. 

  The Board of Directors, at its meeting held on December 21, 2016, approved the payment in cash of 
€0.08  (€0.0648  withholding  tax)  per  BBVA  share,  as  the  second  gross  interim  dividend  against 
2016  results.  The  total  amount  paid  to  shareholders  on  January  12,  2017,  after  deducting  treasury 
shares  held  by  the  Group’s  Companies,  amounted  to  €525  million  and  is  recognized  under  the 
heading  “Total  Equity-  Interim  Dividends”  of  the  consolidated  balance  sheet  as  of  December  31, 
2016. 

  The Board of Directors, at its meeting held on September 27, 2017, approved the payment in cash of 
€0.09  (€0.0729  withholding  tax)  per  BBVA  share,  as  the  first  gross  interim  dividend  against  2017 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 36 

results. The total amount  paid to shareholders  on October  10, 2017 amounted €600  million and is 
recognized under the heading “Total Equity- Interim Dividends” of the balance sheet as of  December 
31, 2017. 

The interim accounting statements prepared in accordance with legal requirements evidencing the existence 
of sufficient liquidity for the distribution of said amounts are as follows:  

Available Amount for Interim Dividend Payments (Millions of euros) 

Profit  of BBVA, S.A. at each of the dates indicated, after the provision for income tax 

Less 

Estimated provision for Legal Reserve 

Acquisition by the bank of the free allotment rights in 2017 capital increase 

Additional Tier I capital instruments remuneration 

Interim dividends for 2017 already paid 

Maximum amount distributable 

Amount of proposed interim dividend 

BBVA cash balance available to the date 

August 31, 2017 

1,832 

10 

144 

224 

- 

1,454 

600 

5,095 

Proposal on allocation of earnings for 2017 

The  allocation  of  earnings  for  2017  subject  to  the  approval  of  the  Board  of  Directors  at  the  Annual 
Shareholders Meeting is presented below: 

Application of Earnings (Millions of euros) 

Net income for year 

Distribution: 

Interim dividends 

Final dividend 

Acquisition by the bank of the free allotment rights(*) 

Additional Tier 1 securities 

Legal reserve 

Voluntary reserves 

December 2017 

2,083 

- 

600 

1,000 

144 

301 

10 

28 

(*)  Concerning to the remuneration to shareholders who chose to be paid in cash through the "Dividend Option". 

4. 

Earnings per share 

Earnings per share, basic and diluted are calculated in accordance with the criteria established by IAS 33. For 
more information see Glossary of terms. 

The Bank issued additional share capital in 2017 and 2016 (see Note 23). In accordance with IAS 33, when 
there is a capital increase earnings per share, basic and diluted, should be recalculated for previous periods 
applying a corrective factor to the denominator (the weighted average number of shares outstanding) This 
corrective factor is the result of dividing the fair value per share immediately before the exercise of rights by 
the  theoretical  ex-rights  fair  value  per  share.  The  basic  and  diluted  earnings  per  share  for  2016  were 
recalculated on this basis. 

 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 37 

The calculation of earnings per share of BBVA Group is as follows: 

Basic and Diluted Earnings per Share 

Numerator for basic and diluted earnings per share (millions of euros) 

Profit attributable to parent company 

Adjustment: Additional Tier 1 securities (1) 

Profit adjusted (millions of euros) (A) 

Profit from discontinued operations (net of non-controlling interest) (B) 

Denominator for basic earnings per share (number of shares outstanding) 

Weighted average number of shares outstanding (2) 

Weighted average number of shares outstanding x corrective factor (3) 

Adjusted number of shares - Basic earning per share (C) 

Adjusted number of shares - diluted earning per share  (D) 

Earnings per share 

Basic earnings per share from continued operations (Euros per share)A-B/C 

Diluted earnings per share from continued operations (Euros per share)A-B/D 

Basic earnings per share from discontinued operations (Euros per share)B/C 

Diluted earnings per share from discontinued operations (Euros per share)B/D 

2017 

2016(*) 

3,519 

(301) 

3,218 

- 

- 

6,642 

6,642 

6,642 

6,642 

0.48 

0.48 

0.48 

- 

- 

3,475 

(260) 

3,215 

- 

- 

6,468 

6,592 

6,592 

6,592 

0.49 

0.49 

0.49 

- 

- 

(1)  Remuneration in the period related to contingent convertible securities (See Note 20.4). 

(2)  Weighted  average  number  of  shares  outstanding  (millions  of  euros),  excluding  weighted  average  of 

treasury shares during the period. 

(3)  Corrective factor, due to the capital increase with pre-emptive subscription right, applied for the previous 

years. 

 (*)  Data recalculated due to the mentioned corrective factor.  

As of December 31, 2017 and 2016 there were no other financial instruments or share option commitments 
with  employees  that  could  potentially  affect  the  calculation  of  the  diluted  earnings  per  share  for  the  years 
presented. For this reason, basic and diluted earnings per share are the same for both dates. 

5.  Risk management 

5.1  General risk management and control model 

BBVA  has  an  overall  risk  management  and  control  model  (hereinafter  'the  model')  tailored  to  its  business 
model, its organization and the geographies in which it operates, This model allows BBVA Group to develop 
its  activity  in  accordance  with  the  risk  strategy  and  risk  controls  and  management  policies  defined  by  the 
governing bodies of the Bank and to adapt to a changing economic and regulatory environment, tackling risk 
management  globally  and  adapted  to  the  circumstances  at  all  times.  The  model  sets  an  adequate  risk 
management system  related to risks profiles and the Bank strategy. 

This model is applied comprehensively in the BBVA and consists of the basic elements listed below: 

  Governance and organization  

  Risk appetite framework 

  Decisions and processes  

  Assessment, monitoring and reporting  

Infrastructure  

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 38 

BBVA  promotes  the  development  of  a  risk  culture  that  ensures  consistent  application  of  the  risk 
management  and  control  model  in  the  bank,  and  that  guarantees  that  the  risk  function  is  understood  and 
assimilated at all levels of the organization. 

5.1.1 

Governance and organization 

The  governance  model  for  risk  management  at  BBVA  is  characterized  by  a  special  involvement  of  its 
corporate  bodies,  both  in  setting  the  risk  strategy  and  in  the  ongoing  monitoring  and  supervision  of  its 
implementation. 

Thus, as developed below, the corporate bodies are the ones that approve this risk strategy and corporate 
policies  for  the  different  types  of  risk.  The  risk  function  is  responsible  at  management  level  for  their 
implementation and development, and reporting to the governing bodies. 

The  responsibility  for  the  daily  management  of  the  risks  lies  on  the  businesses  which  abide  in  the 
development of their activity to meet the policies, rules, procedures, infrastructures and controls, which are 
defined by the function risk on the basis of the framework set by the governing bodies. 

To perform this task properly, the risk function in the BBVA is configured as a single, global function with an 
independent role from commercial areas. 

Corporate bodies 

BBVA  Board  of  Directors  (hereinafter  also  referred  to  as  "the  Board")  approves  the  risk  strategy  and 
oversees  the  internal  management  and  control  systems.  Specifically,  in  relation  to  the  risk  strategy,  the 
Board approves the Group's risk appetite statement, the core metrics and the main metrics by type of risk, 
as well as the general risk management and control model. 

The Board of Directors is also responsible for approving and monitoring the strategic and business plan, the 
annual budget and management goals, as well as the investment and funding policy, in a consistent way and 
in  line  with  the  approved  Risk  Appetite  Framework.  For  this  reason,  the  processes  for  defining  the  Risk 
Appetite Framework proposals and the strategic and budgetary planning at Group level are coordinated by 
the executive areas for submission to the Board. 

With  the  aim  of  ensuring  the  integration  of  the  Risk  Appetite  Framework  into  management,  on  the  basis 
established by the Board of Directors, the Executive Committee approves the metrics by type of risk (in 2017 
those in relation to concentration, profitability and reputational risk) and the Group's basic structure of limits 
by  geographical  area,  risk  type,  asset  type  and  portfolio  level.  This  committee  also  approves  specific 
corporate policies for each type of risk.  

Lastly,  the  Board  has  set  up  a  Board  committee  specialized  in  risks,  the  Risk  Committee,  that  assists  the 
Board and the Executive Committee in determining the Group's risk strategy and the risk limits and policies, 
respectively,  analyzing  and  assessing  beforehand  the  proposals  submitted  to  those  bodies.  The  Board  of 
Directors has the exclusive authority to amend the Bank’s risk strategy and its elements, including the Risk 
Appetite Framework metrics, while the Executive Committee is responsible for amending the metrics by type 
of risk within its scope of decision and the Group's basic structure of limits (core limits), when applicable. In 
both  cases,  the  amendments  follow  the  same  decision-making  process  described  above,  so  the  proposals 
for  amendment  are  submitted  by  the  executive  area  (Chief  Risk  Officer,  “CRO”)  and  analyzed  by  the  Risk 
Committee, for later submission to the Board of Directors or to the Executive Committee, as appropriate. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 39 

Moreover, the Risk Committee, the Executive Committee and the Board itself conduct proper monitoring of 
the  risk  strategy  implementation  and  of  the  Group's  risk  profile.  The  risk  function  regularly  reports  on  the 
development of the Group's Risk Appetite Framework metrics to the Board and to the Executive Committee, 
after  the  analysis  by  the  Risk  Committee,  whose  role  in  this  monitoring  and  control  work  is  particularly 
relevant.  

In addition to the constant supervision and control that performs the risk function and which accounts to the 
corporate  bodies,  in  case  of  deviation  from  the  maximum  appetite  levels  of  the  core  metrics  or  by  type  of 
risks or in the case of an exceeded of a limit of the basic structure, approved by the corporate bodies, the 
situation will be reported to the Risks Committee, after analysis of the executive areas in the corresponding 
maximum  level  committees.  After  the  report  of  the  Risk  Committee,  it  will  be  reported  to  the  corporate 
bodies that have approved the exceeded metric in each case. In any case, information will be provided on the 
corrective  measures  that  may  be  applicable,  as  the  case  may  be,  and  which  should  be  agreed  by  the 
corporate bodies or, in the executive sphere, by the corresponding area 

Risk Function: CRO. Organizational structure and committees 

The  head  of  the  risk  function  at  executive  level  is  the  Group’s  CRO,  who  carries  out  his  functions 
independently and with the necessary authority, rank, experience, knowledge and resources. He is appointed 
by the Board as a member of its senior management and has direct access to its corporate bodies (Board, 
Executive Standing Committee and Risk Committee), to whom he reports regularly on the status of risks in 
the Group.  

The  CRO,  for  a  better  performance  of  its  functions,  is  supported  in  the  performance  of  its  functions  by  a 
structure  consisting  of  cross-sectional  risk  units  in  the  corporate  area  and  the  specific  risk  units  in  the 
geographical and/or business areas of the Group. Each of the latter units is headed by a Chief Risk Officer for 
the  geographical  and/or  business  area  who,  within  his/her  area  of  responsability,  carries  out  risk 
management and control functions and is responsible for applying the corporate policies and rules approved 
at Group level in a consistent manner, adapting them if necessary to local requirements and reporting to the 
local corporate bodies.  

The Chief Risk Officers of the geographical and/or business areas report both to the Group's CRO and to the 
head of their geographical and/or business area. This dual reporting system aims to ensure that the local risk 
management function is independent from the operating functions and enable its alignment with the Group's 
corporate risk policies and goals.  

The risk management function, as defined above, consists of risk units from the corporate area, which carry 
out cross-sectional functions, and risk units from the geographical and/or business areas.  

  The corporate area's risk units develop and submit to the Group CRO the proposal for the Group's Risk 
Appetite  Framework,  the  corporate  policies,  rules  and  global  procedures  and  infrastructures  within  the 
framework approved by the corporate bodies; they ensure their application and report either directly or 
through the CRO to the Bank's corporate bodies. Their functions include: 

•  Management of the different types of risks at Group level in accordance with the strategy defined by 

the corporate bodies.  

•  Risk planning aligned with the risk appetite framework principles. 

•  Monitoring and control of the Group's risk profile in relation to the risk appetite framework approved 
by  the  Bank's  corporate  bodies,  providing  accurate  and  reliable  information  with  the  required 
frequency and in the necessary format. 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 40 

•  Prospective analyses to enable an evaluation of compliance with the risk appetite framework in stress 

scenarios and the analysis of risk mitigation mechanisms.  

•  Management  of  the  technological  and  methodological  developments  required  for  implementing  the 

Model in the Group. 

•  Design of the Group's Internal Control model and definition of the methodology, corporate criteria and 
procedures for identifying and prioritizing the risk inherent in each unit's activities and processes. 

•  Validation of the models used and the results obtained by them in order to verify their adaptation to 

the different uses to which they are applied. 

  The  risk  units  in  the  business  units  develop  and  present  to  the  Chief  Risk  Officer  of  the  geographical 
and/or  business  area  the  risk  appetite  framework  proposal  applicable  in  each  geographical  and/or 
business area, independently and always within the Group's strategy/risk appetite framework. They also 
ensure that the corporate policies and rules approved consistently at a Group level are applied, adapting 
them  if  necessary  to  local  requirements;  they  are  provided  with  appropriate  infrastructures  for 
management  and  control  of  their  risks,  within  the  global  risk  infrastructure  framework  defined  by  the 
corporate areas; and they report to their corporate bodies and/or to senior management, as appropriate. 

The local risk units thus work with the corporate area risk units in order to adapt to the risk strategy at Group 
level and share all the information necessary for monitoring the development of their risks.  

The  risk  function  has  a  decision-making  process  to  perform  its  functions,  underpinned  by  a  structure  of 
committees, where the Global Risk Management Committee (GRMC) acts as the top-level committee within 
the  risk  function.  It  proposes,  examines  and,  where  applicable,  approves,  among  others,  the  internal  risk 
regulatory  framework  and  the  procedures  and  infrastructures  needed  to  identify,  assess,  measure  and 
manage the material risks faced by the Group in carrying out its business, and the determination of risk limits 
by  portfolio.  The  members  of  this  Committee  are  the  Group's  CRO  and  the  heads  of  the  risk  units  of  the 
corporate area and of the most representative geographical and/or business areas.  

The  Global  Risk  Management  Committee  (GRMC)  carries  out  its  functions  assisted  by  various  support 
committees which include:  

  Global  Technical  Operations  Committee:  It  is  responsible  for  analyzing  and  decision-making  related  to 

wholesale credit risk admission in certain customer segments.  

  Monitoring,  Assessment  &  Reporting  Committee: 

It  guarantees  and  ensures  the  appropriate 
development  of  aspects  related  to  risk  identification,  assessment,  monitoring  and  reporting,  with  an 
integrated and cross-cutting vision.  

  Asset  Allocation  Committee:  The  executive  body  responsible  for  analysis  and  decision-making  on  all 

credit risk matters related to the processes intended for obtaining a balance between risk and return. 

  Technology  &  Analytics  Committee:  It  ensures  an  appropriate  decision-making  process  regarding  the 
development,  implementation  and  use  of  the  tools  and  models  required  to  achieve  an  appropriate 
management of those risks to which the BBVA Group is exposed. 

  Global  Market  Risk  Unit  Global  Committee: 

is  responsible  for  formalizing,  supervising  and 
communicating  the  monitoring  of  trading  desk  risk  in  all  the  Global  Markets  business  units,  as  well  as 
coordinating  and  approving  GMRU  key  decisions  activity,  and  developing  and  proposing  to  GRMC  the 
corporate regulation of the unit.  

It 

  Corporate  Operational  and  Outsourcing  Risk  Admission  Committee:  It  identifies  and  assesses  the 

operational risks of new businesses, new products and services, and outsourcing initiatives. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 41 

  Retail  Risk  Committee:  It  ensures  the  alignment  of  the  practices  and  processes  of  the  retail  credit  risk 
cycle  with  the  approved  risk  tolerance  and  with  the  business  growth  and  development  objectives 
established in the corporate strategy of the Group. 

Each  geographical  and/or  business  area  has  its  own  risk  management  committee  (or  committees),  with 
objectives and contents similar to those of the corporate area, which perform their duties consistently and in 
line with corporate risk policies and rules, whose decisions are reflected in the corresponding minutes.  

Under  this  organizational  scheme,  the  risk  management  function  ensures  the  risk  strategy,  the  regulatory 
framework, and standardized risk infrastructures and controls are integrated and applied across the entire 
Group. It also benefits from the knowledge and proximity to customers in each geographical and/or business 
area,  and  transmits  the  corporate  risk  culture  to  the  Group's  different  levels.  Moreover,  this  organization 
enables the risks function to conduct and report to the corporate bodies integrated monitoring and control of 
the entire Group's risks. 

Internal Risk Control and Internal Validation 

BBVA has a specific Internal Risk Control unit whose main function is to ensure there is an adequate internal 
regulatory framework in place, together with a process and measures defined for each type of risk identified 
in the Bank, (and for other types of risk that could potentially affect the Bank, to oversee their application and 
operation, and to ensure that the risk strategy is integrated into the Bank's management. In this regard, The 
Internal Risk Control unit verifies the performance of their duties by the units that develop the risk models, 
manage the processes and execute the control. Its scope is global both geographically and in terms of type of 
risk. 

The Director of Group Internal Control Risk is responsible for the function, and reports its activities and work 
plans to the CRO and the Risk Committee of the Board, besides attending to it on issues deemed necessary. 

For  these  purposes  the  Internal  Risks  Control  department  has  a  Technical  Secretary's  Office,  which  offers 
the Committee the technical support it needs to better perform its duties. 

The  unit  has  a  structure  of  teams  at  both  corporate  level  and  in  the  most  relevant  geographical  areas  in 
which the Group operates. As in the case of the corporate area, local units are independent of the business 
areas that execute the processes, and of the units that execute the controls. They report functionally to the 
Internal  Risk  Control  unit.  This  unit's  lines  of  action  are  established  at  Group  level,  and  it  is  responsible  for 
adapting and executing them locally, as well as for reporting the most relevant aspects. 

Additionally,  the  Group  has  an  Internal  Validation  unit,  which  reviews  the  performance  of  its  duties  by  the 
units that develop risk models and of those who use them to manage. Its functions include, among others, 
review  and  independent  validation,  internally,  of  the  models  used  for  the  control  and  management  of  the 
Group's risks. 

5.1.2 

Risk appetite framework 

The Group's risk appetite framework, approved by the Board, determines the risks (and their level) that the 
Group is willing to assume to achieve its business objectives considering an organic evolution of its business. 
These are expressed in terms of solvency, liquidity and funding, profitability and income recurrence or other 
metrics,  which  are  reviewed  periodically  as  well  as  in  case  of  material  changes  to  the  entity’s  business  or 
relevant corporate transactions. The definition of the risk appetite has the following goals: 

  To  express  the  maximum  levels  of  risk  it  is  willing  to  assume,  at  both  Group  and  geographical  and/or 

business area level. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 42 

  To establish a set of guidelines for action and a management framework for the medium and long term 
that prevent actions from being taken (at both Group and geographical and/or business area level) that 
could compromise the future viability of the Group. 

  To establish a framework for relations with the geographical and/or business areas that, while preserving 

their decision-making autonomy, ensures they act consistently, avoiding uneven behavior. 

  To  establish  a  common  language  throughout  the  organization  and  develop  a  compliance-oriented  risk 

culture. 

  Alignment  with  the  new  regulatory  requirements,  facilitating  communication  with  regulators,  investors 

and other stakeholders, thanks to an integrated and stable risk management framework. 

Risk appetite framework is expressed through the following elements: 

Risk appetite statement 

It  sets  out  the  general  principles  of  the  Group's  risk  strategy  and  the  target  risk  profile.  The  2017  Risk 
appetite statement is: 

BBVA  Group’s  risk  policy  is  designed  to  achieve  a  moderate  risk  profile  for  the  entity,  through:  prudent 
management and a  responsible universal banking business model targeted to  value creation, risk-adjusted 
return  and  recurrence  of  results;  diversified  by  geography,  asset  class,  portfolio  and  clients;  and  with 
presence in emerging and developed countries, maintaining a medium/low risk profile in every country, and 
focusing on a long term relationship with the client. 

Core metrics  

Based on the risk appetite statement, statements are established to set down the general risk management 
principles in terms of solvency, liquidity and funding, profitability and income recurrence. 

  Solvency:  a  sound  capital  position,  maintaining  resilient  capital  buffer  from  regulatory  and  internal 
requirements that supports the regular development of banking activity even under stress situations. As a 
result,  BBVA  proactively  manages  its  capital  position,  which  is  tested  under  different  stress  scenarios 
from a regular basis. 

  Liquidity and funding: A sound balance-sheet structure to sustain the business model. Maintenance of an 
adequate volume of stable resources, a diversified wholesale funding structure, which limits the weight of 
short  term  funding  and  ensures  the  access  to  the  different  funding  markets,  optimizing  the  costs  and 
preserving a cushion of liquid assets to overcome a liquidity survival period under stress scenarios. 

  Profitability  and  income  recurrence:  A  sound  margin-generation  capacity  supported  by  a  recurrent 
business model based on the diversification of assets, a stable funding and a customer focus; combined 
with  a  moderate  risk  profile  that  limits  the  credit  losses  even  under  stress  situations;  all  focused  on 
allowing income stability and maximizing the risk-adjusted profitability. 

The  core  metrics  define,  in  quantitative  terms,  the  principles  and  the  target  risk  profile  set  out  in  the  risk 
appetite statement and are in line with the strategy of the Group. Each metric have three thresholds (traffic-
light approach) ranging from a standard business management to higher deterioration levels: Management 
reference, Maximum appetite and Maximum capacity. The  Group’s Core metrics are: 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 43 

Solvency

Liquidity and Funding

Income recurrence 
and profitability

Metric

Economic Solvency

Regulatory Solvency: CET1 Fully Loaded

Loan to Stable Costumer Deposits (LTSCD)

Liquidity Coverage Ratio (LCR)

Net margin / Average Total Assets

Cost of Risk

Return on Equity (ROE)

Metrics by type of risk  

Based  on  the  core  metrics,  statements  are  established  for  each  type  of  risk  reflecting  the  main  principles 
governing  the  management  of  that  risk  and  several  metrics  are  calibrated,  compliance  with  which  enables 
compliance with the core metrics and the appetite risk statement of the Group. By type of risk metrics have a 
maximum appetite threshold. 

Basic limits structure (core limits)  

The  purpose  of  the  basic  limits  structure  or  core  limits  is  to  shape  the  Risk  Appetite  Framework  at 
geographical  area  risk  type,  asset  type  and  portfolio  level,  ensuring  that  the  management  of  risks  on  an 
ongoing basis is within the thresholds set forth for "by type of risk". 

In addition to this framework, there’s a level of management limits level that is defined and managed by the 
risk  function  developing  the  core  limits,  in  order  to  ensure  that  the  anticipatory  management  of  risks  by 
subcategories  or  by  subportfolios  complies  with  that  core  limits  and,  in  general,  with  the  Risk  Appetite 
Framework. 

The following graphic summarizes the structure of BBVA’s Risk appetite framework: 

The  corporate  risk  area  works  with  the  various  geographical  and/or  business  areas  to  define  their  risk 
appetite  framework,  which  will  be  coordinated  with  and  integrated  into  the  Group's  risk  appetite  to  ensure 
that its profile fits as defined. 

The Group Risk Appetite Framework expresses the levels and types of risk that the Bank is willing to assume 
to be able to implement its strategic plan with no relevant deviations, even in situations of stress. The Risk 

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 44 

Appetite  Framework  is  integrated  into  the  management  and  the  processes  for  defining  the  Risk  Appetite 
Framework proposals and strategic and budgetary planning at Group level are coordinates. 

As  explained  above,  the  core  metrics  of  BBVA  Risk  Appetite  Framework  measure  Groups  performance  in 
terms  of  solvency,  liquidity  and  funding,  profitability  and  income  recurrence;  most  of  the  core  metrics  are 
accounting  related  or  regulatory  metrics  which  are  published  regularly  to  the  market  in  the  BBVA  Group 
annual report and in the quarterly financial reports. During 2017, the Group risk profile evolved in line with the 
Risk Appetite metrics. 

5.1.3 

Decisions and processes 

The transfer of risk appetite framework to ordinary management is supported by three basic aspects: 

  A standardized set of regulations. 

  Risk planning. 

  Comprehensive management of risks over their life cycle. 

Standardized regulatory framework 

The corporate risk area is responsible for the definition and proposal of the corporate policies, specific rules, 
procedures and schemes of delegation based on which risks decisions should take within the Group. 

This process aims for the following objectives:  

  Hierarchy  and  structure:  well-structured  information  through  a  clear  and  simple  hierarchy  creating 

relations between documents that depend on each other. 

  Simplicity: an appropriate and sufficient number of documents. 

  Standardization: a standardized name and content of document. 

  Accessibility:  ability  to  search  for,  and  easy  access  to,  documentation  through  the  corporate  risk 

management library. 

The  approval  of  corporate  policies  for  all  types  of  risks  corresponds  to  the  corporate  bodies  of  the  Bank, 
while the corporate risk area endorses the remaining regulations. 

Risk units of geographical and/ or business areas comply with this set of regulations and, where necessary, 
adapt it to local requirements for the purpose of having a decision process that is appropriate at local level 
and  aligned  with  the  Group  policies.  If  such  adaptation  is  necessary,  the  local  risk  area  must  inform  the 
corporate  area  of  GRM,  who  must  ensure  the  consistency  of  the  regulatory  body  at  the  Group  level  and, 
therefore, if necessary, give prior approval to the modifications proposed by the local risk areas. 

Risk planning 

Risk  planning  ensures  that  the  risk  appetite  framework  is  integrated  into  management  through  a  cascade 
process  for  establishing  limits  and  profitability  adjusted  to  the  risk  profile,  in  which  the  function  of  the 
corporate area risk units and the geographical and/or business areas is to guarantee the alignment of  this 
process  with  the  Group's  Risk  Appetite  Framework  in  terms  of  solvency,  liquidity  and  funding,  profitability 
and income recurrence.  

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 45 

There are tools in place that allow the risk appetite framework defined at aggregate level to be assigned and 
monitored  by  business  areas,  legal  entities,  types  of  risk,  concentrations  and  any  other  level  considered 
necessary.  

The  risk  planning  process  is  aligned  and  taken  into  consideration  within  the  rest  of  the  Group's  planning 
framework so as to ensure consistency.  

Comprehensive management  

All risks must be managed comprehensively during their life cycle, and be treated differently depending on 
the type.  

The risk management cycle is composed of five elements:  

  Planning: with the aim of ensuring that the Bank’s activities are consistent with the target risk profile and 

guaranteeing solvency in the development of the strategy. 

  Assessment:  a  process  focused  on  identifying  all  the  risks  inherent  to  the  activities  carried  out  by  the 

Bank. 

  Formalization: includes the risk origination, approval and formalization stages. 

  Monitoring  and  reporting:  continuous  and  structured  monitoring  of  risks  and  preparation  of  reports  for 

internal and/or external (market, investors, etc.) consumption.  

  Active portfolio management: focused on identifying business opportunities in existing portfolios and new 

markets, businesses and products. 

5.1.4 

Assessment, monitoring and reporting 

Assessment, monitoring and reporting is a cross-cutting element that ensures that the Model has a dynamic 
and  proactive  vision  to  enable  compliance  with  the  risk  appetite  framework  approved  by  the  corporate 
bodies, even in adverse scenarios. The materialization of this process has the following objectives: 

  Assess compliance with the risk appetite framework at the present time, through monitoring of the core 

metrics, metrics by type of risk and the basic structure of limits.  

  Assess  compliance  with  the  risk  appetite  framework  in  the  future,  through  the  projection  of  the  risk 
appetite framework variables, in both a baseline scenario determined by the budget and a risk scenario 
determined by the stress tests. 

Identify  and  assess  the  risk  factors  and  scenarios  that  could  compromise  compliance  with  the  risk 
appetite framework, through the development of a risk repository and an analysis of the impact of those 
risks. 

  Act  to  mitigate  the  impact  in  the  Bank  of  the  identified  risk  factors  and  scenarios,  ensuring  this  impact 

remains within the target risk profile. 

  Monitor the key variables that are not a direct part of the risk appetite framework, but that condition its 

compliance. These can be either external or internal. 

This process is integrated in the activity of the risk units, both of the corporate area and in the business units, 
and it is carried out during the following phases: 

Identification of the risk factors that can compromise the performance of the Group or of the geographical 
and/or business areas in relation to the defined risk thresholds. 

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 46 

  Assessment  of  the  impact  of  the  materialization  of  the  risk  factors  on  the  metrics  that  define  the  Risk 

Appetite Framework based on different scenarios, including stress scenarios. 

  Response  to  unwanted  situations  and  proposals  for  readjustment  to  enable  a  dynamic  management  of 

the situation, even before it takes place. 

  Monitoring  of  the  Group's risk  profile  and  of  the  identified  risk  factors,  through internal,  competitor  and 

market indicators, among others, to anticipate their future development.  

  Reporting:  Complete  and  reliable  information  on  the  development  of  risks  for  the  corporate  bodies  and 
senior  management,  with  the  frequency  and  completeness  appropriate  to  the  nature,  significance  and 
complexity of the reported risks. The principle of transparency governs all reporting of risk information. 

5.1.5 

Infrastructure 

The infrastructure is an element that must ensure that the Group has the human and technological resources 
needed for effective management and supervision of risks in order to carry out the functions set out in the 
Group's risk Model and the achievement of their objectives. 

With respect to human resources, the Group's risk function has an adequate workforce, in terms of number, 
skills, knowledge and experience. 

With  regards  to  technology,  the  Bank's  risk  function  ensures  the  integrity  of  management  information 
systems  and  the  provision  of  the  infrastructure  needed  for  supporting  risk  management,  including  tools 
appropriate  to  the  needs  arising  from  the  different  types  of  risks  for  their  admission,  management, 
assessment and monitoring.  

The principles that govern the Bank risk technology are: 

  Standardization:  the  criteria  are  consistent  across  the  Group,  thus  ensuring  that  risk  handling  is 

standardized at geographical and/or business area level. 

Integration  in  management:  the  tools  incorporate  the  corporate  risk  policies  and  are  applied  in  the 
Group's day-to-day management. 

  Automation of the main processes making up the risk management cycle. 

  Appropriateness: provision of adequate information at the right time.  

Through  the  “Risk  Analytics”  function,  the  Bank  has  a  corporate  framework  in  place  for  developing  the 
measurement techniques and models. It covers all the types of risks and the different purposes and uses a 
standard  language  for  all  the  activities  and  geographical/business  areas  and  decentralized  execution  to 
make  the  most  of  the  Group's  global  reach.  The  aim  is  to  continually  evolve  the  existing  risk  models  and 
generate  others  that  cover  the  new  areas  of  the  businesses  that  develop  them,  so  as  to  reinforce  the 
anticipation and proactiveness that characterize the Group's risk function. 

Also  the  risk  units  of  geographical  and/or  business  areas  have  sufficient  means  from  the  point  of  view  of 
resources, structures and tools to develop a risk management in line with the corporate model. 

5.2  Risk factors 

As mentioned earlier, BBVA has processes in place for identifying risks and analyzing scenarios that enable 
the Group to manage risks in a dynamic and proactive way.  

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 47 

The risk identification processes are forward-looking to ensure the identification of emerging risks and take 
into  account  the  concerns  of  both  the  business  areas,  which  are  close  to  the  reality  of  the  different 
geographical areas, and the corporate areas and senior management.  

Risks are captured and measured consistently using the methodologies deemed appropriate in each case. 
Their  measurement  includes  the  design  and  application  of  scenario  analyses  and  stress  testing  and 
considers the controls to which the risks are subjected. 

As part  of this process, a forward projection  of the risk appetite framework variables in stress scenarios is 
conducted in order to identify possible deviations from the established thresholds. If any such deviations are 
detected, appropriate measures are taken to keep the variables within the target risk profile. 

To this extent, there are a number of emerging risks that could affect the Bank’s business trends. These risks 
are described in the following main blocks: 

  Macroeconomic and geopolitical risks 

Global  growth  has  improved  during  2017,  and  is  more  synchronized  across  developed  and  emerging 
markets,  which  makes  the  recovery  more  sustainable.  Healthy  global  trade  growth  and  calm  financial 
markets, which rely on the support from central banks and the lack of inflation pressure, also contribute 
to  the  more  upbeat  outlook.  The  performance  of  the  most  advanced  economies  is  solid,  especially  the 
Eurozone,  where  global  demand  adds  to  domestic  factors  and  reduced  political  uncertainty.  Growth 
momentum in The United States will be supported in the short term by the recently approved tax reform, 
although  its  long-term  impact  is  unlikely  to  be  large.  As  regards  emerging  economies,  China's  growth 
moderation  continues,  with  a  mix  of  policies  oriented  to  diminish  financial  imbalances,  while  economic 
activity in Latin America recovers against a background of higher commodity prices and favorable global 
funding conditions. 

The uncertainty around these positive economic perspectives has a downward bias but continues to be 
elevated. First, following a long period of exceptionally loose monetary policies, the main central banks are 
tapering their support, with uncertainty on their impact on markets and economies given the background 
of  high  leverage  and  signs  of  overvaluation  in  some  financial  assets.  A  second  source  of  uncertainty  is 
related  with  the  political  support  to  the  multilateral  global  governance  of  trade.  Third,  both  global 
geopolitics and domestic politics in some countries are relevant for the economic perspectives within the 
BBVA's footprint. 

In this regard, the Group's geographical diversification remains a key element in achieving a high level of 
revenue recurrence, despite the background conditions and economic cycles of the economies in which it 
operates. 

  Regulatory and reputational risks 

•  Financial institutions are exposed to a complex and ever-changing regulatory and legal environment 
defined  by  governments  and  regulators.  This  can  affect  their  ability  to  grow  and  the  capacity  of 
certain  businesses  to  develop,  and  result  in  stricter  liquidity  and  capital  requirements  with  lower 
profitability ratios. The Bank constantly monitors changes in the regulatory framework (such as IFRS 
9,  Basel  IV,  etc.)  that  allow  for  anticipation  and  adaptation  to  them  in  a  timely  manner,  adopt  best 
practices and more efficient and rigorous criteria in its implementation. 

•  The  financial  sector  is  under  ever  closer  scrutiny  by  regulators,  governments  and  society  itself. 
Negative news or inappropriate behavior can significantly damage the Group's reputation and affect 
its  ability  to  develop  a  sustainable  business.  The  attitudes  and  behaviors  of  the  group  and  its 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 48 

members  are  governed  by  the  principles  of  integrity,  honesty,  long-term  vision  and  best  practices 
through, inter alia, internal control model, the Code of Conduct and Responsible Business Strategy of 
the Bank. 

  Business, operational and legal risks 

•  New  technologies  and  forms  of  customer  relationships:  Developments  in  the  digital  world  and  in 
information  technologies  pose  significant  challenges  for  financial  institutions,  entailing  threats  (new 
competitors,  disintermediation,  etc).  but  also  opportunities  (new  framework  of  relations  with 
customers,  greater  ability  to  adapt  to  their  needs,  new  products  and  distribution  channels,  etc.). 
Digital transformation is a priority for the Group as it aims to lead digital banking of the future as one 
of its objectives. 

•  Technological  risks  and  security  breaches:  The  Group  is  exposed  to  new  threats  such  as  cyber-
attacks, theft of internal and customer databases, fraud in payment systems, etc. that require major 
investments in security from both the technological and human point of view. The Group gives great 
importance  to  the  active  operational  and  technological  risk  management  and  control.  One  example 
was  the  early  adoption  of  advanced  models  for  management  of  these  risks  (AMA  -  Advanced 
Measurement Approach). 

•  The financial sector is exposed to increasing litigation, so the financial institutions face a large number 
of  proceedings  which  economic  consequences  are  difficult  to  determine.  The  Group  manages  and 
monitors  these  proceedings  to  defend  its  interests,  where  necessary  allocating  the  corresponding 
provisions  to  cover  them,  following  the  expert  criteria  of  internal  lawyers  and  external  attorneys 
responsible for the legal handling of the procedures, in accordance with applicable legislation. 

5.3  Credit risk 

Credit risk arises from the probability that one party to a financial instrument will fail to meet its contractual 
obligations for reasons of insolvency or inability to pay and cause a financial loss for the other party.  

It  is  the  most  important  risk  for  the  Group  and  includes  counterparty  risk,  issuer  risk,  settlement  risk  and 
country risk management.  

The principles underpinning credit risk management in BBVA are as follows: 

  Availability  of  basic  information  for  the  study  and  proposal  of  risk,  and  supporting  documentation  for 

approval, which sets out the conditions required by the relevant body.  

  Sufficient  generation  of  funds  and  asset  solvency  of  the  customer  to  assume  principal  and  interest 

repayments of loans owed. 

  Establishment  of  adequate  and  sufficient  guarantees  that  allow  effective  recovery  of  the  operation,  this 

being considered a secondary and exceptional method of recovery when the first has failed. 

Credit risk management in the Bank has an integrated structure for all its functions, allowing decisions to be 
taken objectively and independently throughout the life cycle of the risk.  

  At  Group  level:  frameworks  for  action  and  standard  rules  of  conduct  are  defined  for  handling  risk, 

specifically, the circuits, procedures, structure and supervision. 

  At  the  business  area  level:  they  are  responsible  for  adapting  the  Group's  criteria  to  the  local  realities  of 

each geographical area and for direct management of risk according to the decision-making circuit: 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 49 

•  Retail risks: in general, the decisions are formalized according to the scoring tools, within the general 
framework  for  action  of  each  business  area  with  regard  to  risks.  The  changes  in  weighting  and 
variables of these tools must be validated by the corporate GRM area.  

•  Wholesale  risks:  in  general,  the  decisions  are  formalized  by  each  business  area  within  its  general 
framework  for  action  with  regard  to  risks,  which  incorporates  the  delegation  rule  and  the  Group's 
corporate policies. 

5.3.1  Maximum Credit risk exposure 

BBVA maximum credit risk exposure (see definition below) by headings in the balance sheet as of December 
31,  2017  and  2016  is  provided  below.  It  does  not  consider  the  availability  of  collateral  or  other  credit 
enhancements to guarantee compliance with payment obligations. The details are broken down by financial 
instruments and counterparties. 

Maximum Credit Risk Exposure (Millions of euros) 

Financial assets held for trading  

Debt securities 

Equity instruments 

Customer lending 

Notes 

8.1 

8.1 

Other financial assets designated at fair value through profit or loss  

9 

Loans and advances to customers 

Debt securities 

Equity instruments 

Available-for-sale financial assets 

Debt securities 

Equity instruments 

Loans and receivables  

Loans and advances to central banks 

Loans and advances to credit institutions 

Loans and advances to customers 

Government 

Agriculture 

Industry 

Real estate and construction 

Trade and finance 

Loans to individuals 

Other 

Debt securities 

Held-to-maturity investments 

Derivatives (trading and hedging)  

Total Financial Assets Risk 

Loan commitments given 

Financial guarantees given 

Other Commitments given 

10.1 

10.2 

11.2 

11.2 

11.4 

12 

29 

29 

29 

Total Loan commitments and financial guarantees 

Total Maximum Credit Exposure 

(*)  Without considering derivatives whose counterparty are BBVA Group companies. 

2017 

13,888 

7,686 

6,202 

- 

648 

648 

- 

- 

24,205 

21,827 

2,378 

250,018 

28 

22,110 

217,375 

19,142 

1,341 

22,331 

21,627 

32,083 

2016 

15,417 

11,544 

3,873 

- 

- 

- 

- 

- 

29,004 

25,498 

3,506 

259,581 

- 

26,609 

221,966 

21,857 

1,285 

23,039 

25,989 

28,515 

100,552 

102,949 

20,299 

10,505 

8,354 

31,597 

328,710 

54,631 

11,336 

36,504 

102,471 

431,181 

18,332 

11,006 

11,424 

37,255 

352,681 

60,863 

18,697 

31,306 

110,866 

463,547 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 50 

The maximum credit exposure of the table above is determined by type of financial asset as explained below: 

In  the  case  of  financial  assets  recognized  in  the  bank’s  balance  sheets,  exposure  to  credit  risk  is 
considered equal to its gross carrying amount, not including certain valuation adjustments (impairment 
losses, hedges and others), with the sole exception of derivatives and hedging derivatives. 

  The maximum credit risk exposure on financial guarantees granted is the maximum that the Group would 

be liable for if these guarantees were called in, and that is their carrying amount. 

  The  calculation  of  risk  exposure  for  derivatives  is  based  on  the  sum  of  two  factors:  the  derivatives  fair 

value and their potential risk (or "add-on"). 

•  The  first  factor,  market  value,  reflects  the  difference  between  original  commitments  and  market 
values on the reporting date (mark-to-market). As indicated in Note 2.2.1 to the financial statements, 
derivatives are accounted for as of each reporting date at fair value. 

•  The second factor, potential risk (‘add-on’), is an estimate of the maximum increase to be expected 
on risk exposure over a derivative market value (at a given statistical confidence level) as a result of 
future changes in the fair value over the remaining term of the derivatives. 

The consideration of the potential risk ("add-on") relates the risk exposure to the exposure level at the time 
of  a  customer’s  default.  The  exposure  level  will  depend  on  the  customer’s  credit  quality  and  the  type  of 
transaction with such customer. Given the fact that default is an uncertain event which might occur any time 
during the life of a contract, the BBVA Group has to consider not only the credit exposure of the derivatives 
on  the  reporting  date,  but  also  the  potential  changes  in  exposure  during  the  life  of  the  contract.  This  is 
especially 
important  for  derivatives,  whose  valuation  changes  substantially  throughout  their  terms, 
depending on the fluctuation of market prices. 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 51 

The breakdown by counterparty and product of loans and advances, net of impairment losses, classified in the different headings of the assets, as of 
December 31, 2017 and 2016 is shown  below:      

December 2017 (Millions of euros) 

On demand and short notice 

Credit card debt 

Trade receivables 

Finance leases 

Reverse repurchase loans 

Other term loans 

Advances that are not loans 

Loans and advances 

of which: mortgage loans [Loans collateralized by immovable property] 

of which: other collateralized loans 

of which: credit for consumption 

of which: lending for house purchase 

of which: project finance loans 

Central banks 

General 
governments 

Credit 
institutions 

Other financial 
corporations 

Non-financial 
corporations 

Households 

Total 

- 

0 

- 

28 

- 

- 

28 

222 

1 

800 

55 

1,093 

15,576 

1,973 

19,720 

447 

446 

- 

- 

- 

- 

13,513 

1,827 

6,765 

22,105 

- 

13,507 

1,206 

1 

160 

3 

10,812 

6,151 

820 

19,153 

232 

10,816 

8,942 

117 

9,299 

3,190 

- 

52,418 

1,130 

75,096 

12,885 

1,760 

7,024 

1,897 

1,900 

63 

206 

- 

94,115 

96 

98,277 

83,387 

425 

8,726 

82,462 

12,267 

2,019 

10,322 

3,454 

25,446 

170,087 

10,784 

234,379 

96,951 

26,954 

8,726 

82,462 

7,024 

 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 52 

December 2016 (Millions of euros) 

On demand and short notice 

Credit card debt 

Trade receivables 

Finance leases 

Reverse repurchase loans 

Other term loans 

Advances that are not loans 

Loans and advances 

of which: mortgage loans [Loans collateralized by immovable property] 

of which: other collateralized loans 

of which: credit for consumption 

of which: lending for house purchase 

of which: project finance loans 

Central banks 

General 
governments 

Credit 
institutions 

Other financial 
corporations 

Non-financial 
corporations 

Households 

Total 

- 

0 

- 

- 

- 

- 

- 

372 

1 

1,042 

42 

544 

17,357 

2,405 

21,763 

440 

544 

- 

- 

- 

- 

14,907 

5,104 

6,585 

26,596 

- 

14,908 

1,760 

1 

140 

4 

6,666 

5,298 

1,980 

15,849 

203 

6,669 

8,371 

107 

9,254 

2,805 

- 

54,323 

773 

75,633 

14,722 

1,870 

7,918 

1,759 

1,717 

70 

199 

- 

96,805 

94 

100,644 

87,757 

596 

7,240 

86,423 

12,262 

1,826 

10,506 

3,050 

22,117 

178,887 

11,837 

240,485 

103,122 

24,587 

7,240 

86,423 

7,918 

 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 53 

5.3.2  Mitigation of credit risk, collateralized credit risk and other credit 

enhancements 

In  most  cases,  maximum  credit  risk  exposure  is  reduced  by  collateral,  credit  enhancements  and  other 
actions which mitigate the Group’s exposure. The BBVA Group applies a credit risk hedging and mitigation 
policy deriving from a banking approach focused on relationship banking. The existence of guarantees could 
be  a  necessary  but  not  sufficient  instrument  for  accepting  risks,  as  the  assumption  of  risks  by  the  Group 
requires prior evaluation of the debtor’s capacity for  repayment,  or that the debtor can generate sufficient 
resources to allow the amortization of the risk incurred under the agreed terms. 

The policy of accepting risks is therefore organized into three different levels in the BBVA Group: 

  Analysis of the financial risk of the operation, based on the debtor’s capacity for repayment or generation 

of funds; 

  The constitution of guarantees that are adequate, or at any rate generally accepted, for the risk assumed, 

in any of the generally accepted forms: monetary, secured, personal or hedge guarantees; and finally, 

  Assessment of the repayment risk (asset liquidity) of the guarantees received. 

The procedures for the management and valuation of collaterals are set out in the Corporate Policies (retail 
and wholesale), which establish the basic principles for credit risk management, including the management 
of collaterals assigned in transactions with customers. 

The  methods  used  to  value  the  collateral  are  in  line  with  the  best  market  practices  and  imply  the  use  of 
appraisal of real-estate collateral, the market price in market securities, the trading price of shares in mutual 
funds, etc. All the collaterals assigned must be properly drawn up and entered in the corresponding register. 
They must also have the approval of the Group’s legal units. 

The following is a description of the main types of collateral for each financial instrument category:  

  Financial instruments held for trading: The guarantees or credit enhancements obtained directly from the 

issuer or counterparty are implicit in the clauses of the instrument. 

  Derivatives  and  hedging  derivatives:  In  derivatives,  credit  risk  is  minimized  through  contractual  netting 
agreements,  where  positive-  and  negative-value  derivatives  with  the  same  counterparty  are  offset  for 
their net balance. There may likewise be other kinds of guarantees, depending on counterparty solvency 
and the nature of the transaction.  

  Financial assets designated at fair value through profit or loss and Available-for-sale financial assets: The 
guarantees or credit enhancements obtained directly from the issuer or counterparty are inherent to the 
structure of the instrument. 

  Loans and receivables: 

•  Loans  and  advances  to  credit  institutions:  These  usually  only  have  the  counterparty’s  personal 

guarantee. 

•  Loans  and  advances  to  customers:  Most  of  these  operations  are  backed  by  personal  guarantees 
extended  by  the  counterparty.  There  may  also  be  collateral  to  secure  loans  and  advances  to 
customers  (such  as  mortgages,  cash  guarantees,  pledged  securities  and  other  collateral),  or  to 
obtain other credit enhancements (bonds, hedging, etc.). 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 54 

•  Debt  securities:  The  guarantees  or  credit  enhancements  obtained  directly  from  the  issuer  or 

counterparty are inherent to the structure of the instrument. 

  Collateralized loans granted by the Bank as of December 31, 2017 and 2016 excluding balances deemed 

impaired, is broken down in the previous tables. 

  Financial guarantees, other contingent risks and drawable by third parties: These have the counterparty’s 

personal guarantee. 

5.3.3  Credit quality of financial assets that are neither past due nor impaired 

The BBVA  Group has tools (“scoring” and “rating”) that enable it to rank the credit quality of its operations 
and customers based on an assessment and its correspondence with the probability of default (“PD”) scales. 
To  analyze  the  performance  of  PD,  the  Group  has  a  series  of  tracking  tools  and  historical  databases  that 
collect the pertinent internally generated information, which can basically be grouped together into scoring 
and rating models. 

Scoring 

Scoring  is  a  decision-making  model  that  contributes  to  both  the  arrangement  and  management  of  retail 
loans:  consumer  loans,  mortgages,  credit  cards  for  individuals,  etc.  Scoring  is  the  tool  used  to  decide  to 
originate a loan, what amount should be originated and what strategies can help establish the price, because 
it  is  an  algorithm  that  sorts  transactions  by  their  credit  quality.  This  algorithm  enables  the  BBVA  Group  to 
assign  a  score  to  each  transaction  requested  by  a  customer,  on  the  basis  of  a  series  of  objective 
characteristics that have statistically been shown to discriminate between the quality and risk of this type of 
transactions. The advantage of scoring lies in its simplicity and homogeneity: all that is needed is a series of 
objective data for each customer, and this data is analyzed automatically using an algorithm. 

There are three types of scoring, based on the information used and on its purpose: 

  Reactive scoring: measures the risk of a transaction requested by an individual using variables relating to 
the requested transaction and to the customer’s socio-economic data available at the time of the request. 
The new transaction is approved or rejected depending on the score. 

  Behavioral scoring: scores transactions for a given product in an outstanding risk portfolio of the entity, 
enabling the credit rating to be tracked and the customer’s needs to be anticipated. It uses transaction 
and  customer  variables  available  internally.  Specifically,  variables  that  refer  to  the  behavior  of  both  the 
product and the customer. 

  Proactive  scoring:  gives  a  score  at  customer  level  using  variables  related  to  the  individual’s  general 
behavior with the entity, and to his/her payment behavior in all the contracted products. The purpose is 
to track the customer’s credit quality and it is used to pre-grant new transactions. 

Rating 

Rating tools, as opposed to scoring tools, do not assess transactions but focus on the rating of customers 
instead:  companies,  corporations,  SMEs,  general  governments,  etc.  A  rating  tool  is  an  instrument  that, 
based on a detailed financial study, helps determine a customer’s ability to meet his/her financial obligations. 
The  final  rating  is  usually  a  combination  of  various  factors:  on  one  hand,  quantitative  factors,  and  on  the 
other hand, qualitative factors. It is a middle road between an individual analysis and a statistical analysis. 

The main difference between ratings and scorings is that the latter are used to assess retail products, while 
ratings  use  a  wholesale  banking  customer  approach.  Moreover,  scorings  only  include  objective  variables, 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 55 

while  ratings  add  qualitative  information.  And  although  both  are  based  on  statistical  studies,  adding  a 
business view, rating tools give more weight to the business criterion compared to scoring tools. 

For portfolios where the number of defaults is very low (sovereign risk, corporates, financial entities, etc.) the 
internal information is supplemented by “benchmarking” of the external rating agencies (Moody’s, Standard 
& Poor’s and Fitch). To this end, each year the PDs compiled by the rating agencies at each level of risk rating 
are  compared,  and  the  measurements  compiled  by  the  various  agencies  are  mapped  against  those  of  the 
BBVA master rating scale. 

Once  the  probability  of  default  of  a  transaction  or  customer  has  been  calculated,  a  "business  cycle 
adjustment" is carried out. This is a means of establishing a measure of risk that goes beyond the time of its 
calculation.  The  aim  is  to  capture  representative  information  of  the  behavior  of  portfolios  over  a  complete 
economic cycle. This probability is linked to the Master Rating Scale prepared by the BBVA Group to enable 
uniform classification of the Group’s various asset risk portfolios. 

The  table  below  shows  the  abridged  scale  used  to  classify  the  BBVA  Group’s  outstanding  risk  as  of 
December 31, 2017: 

External rating 

Internal rating 

Standard&Poor's List 

Reduced List (22 groups) 

Average 

Probability of default 
(basic points) 
Minimum from 
>= 

Maximum  

AAA 

AA+ 

AA 

AA- 

A+ 

A 

A- 

BBB+ 

BBB 

BBB- 

BB+ 

BB 

BB- 

B+ 

B 

B- 

CCC+ 

CCC 

CCC- 

CC+ 

CC 

CC- 

AAA 

AA+ 

AA 

AA- 

A+ 

A 

A- 

BBB+ 

BBB 

BBB- 

BB+ 

BB 

BB- 

B+ 

B 

B- 

CCC+ 

CCC 

CCC- 

CC+ 

CC 

CC- 

1 

2 

3 

4 

5 

8 

10 

14 

20 

31 

51 

88 

150 

255 

441 

785 

1,191 

1,500 

1,890 

2,381 

3,000 

3,780 

- 

2 

3 

4 

5 

6 

9 

11 

17 

24 

39 

67 

116 

194 

335 

581 

1,061 

1,336 

1,684 

2,121 

2,673 

3,367 

2 

3 

4 

5 

6 

9 

11 

17 

24 

39 

67 

116 

194 

335 

581 

1,061 

1,336 

1,684 

2,121 

2,673 

3,367 

4,243 

These different levels and their probability of default (PD) were calculated by using as a reference the rating 
scales  and  default  rates  provided  by  the  external  agencies  Standard  &  Poor’s  and  Moody’s.  These 
calculations establish the levels of probability of default for the BBVA Group’s Master Rating Scale. Although 
this  scale  is  common  to  the  entire  Group,  the  calibrations  (mapping  scores  to  PD  sections/Master  Rating 
Scale levels) are carried out at tool level for each country in which the Group has tools available. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 56 

The tables below outline the distribution of exposure, including derivatives, by internal ratings, to corporates, 
financial entities and institutions (excluding sovereign risk), of the main BBVA Group entities as of December 
31, 2017 and 2016: 

Credit Risk Distribution by Internal Rating 

2017 

Amount 
(Millions of Euros) 

% 

17.16% 

27.58% 

15.88% 

10.30% 

14.34% 

4.83% 

2.52% 

2.36% 

2.12% 

1.38% 

0.62% 

2016 

Amount 
(Millions of Euros) 

34,713 

49,879 

38,844 

20,870 

31,643 

19,448 

7,812 

5,880 

4,388 

1,784 

1,542 

% 

15.72% 

22.59% 

17.59% 

9.45% 

14.33% 

8.81% 

3.54% 

2.66% 

1.99% 

0.81% 

0.70% 

37,675 

60,544 

34,850 

22,608 

31,469 

10,598 

5,534 

5,182 

4,662 

3,034 

1,361 

2,007 
219,523 

0.91% 
100.00%  

4,004 
220,807 

1.81% 
100.00% 

AAA/AA 

A 

BBB+ 

BBB 

BBB- 

BB+ 

BB 

BB- 

B+ 

B 

B- 

CCC/CC 
Total 

5.3.4  Financial assets past due but not impaired 

The table below provides details by counterpart and by product of past due risks but not considered to be 
impaired, as of December 31, 2017 and December 31, 2016, listed by their first past-due date; as well as the 
breakdown  of  the  debt  securities  and  loans  and  advances  individually  and  collectively  estimated,  and  the 
specific allowances for individually estimated and for collectively estimated (see Note 2.2.1):  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 57 

December 2017 (Millions of euros) 

Past due 
but not 
impaired 

≤ 30 
days 

> 30 days 
≤ 60 days 

Impaired 
assets 

> 60 
days 
≤ 90 
days 

Carrying 
amount 
of the 
impaired 
assets 

Specific 
allowances 
for financial 
assets, 
individually 
and 
collectively 
estimated 

Collective 
allowances 
for incurred 
but not 
reported 
losses 

Accumulated 
write-offs 

(10) 
(1,343) 
- 
(2) 
(1) 
(6) 
(674) 
(660) 
(1,353) 

- 
(23,090) 
- 
(25) 
- 
(1) 
(16,746) 
(6,318) 
(23,090) 

Debt securities 
Loans and advances 
Central Banks 
General governments 
Credit institutions 
Other financial corporations 
Non-financial corporations 
Households 
TOTAL 
Loans and advances by product, by collateral and by subordination 
On demand (call) and short notice (current account) 

Credit card debt 

Trade receivables 

Finance leases 

Reverse repurchase loans 

Other term loans 

Advances that are not loans 

of which: mortgage loans (Loans collateralized by immovable property) 

of which: other collateralized loans 

of which: credit for consumption 

of which: lending for house purchase 

of which: project finance loans 

- 
181 
- 
69 
- 
- 
97 
14 
181 

16 

3 

50 

2 

- 

- 
36 
- 
3 
- 
- 
23 
11 
36 

6 

2 

7 

1 

- 

- 
50 
- 
13 
- 
- 
24 
13 
50 

7 

1 

3 

1 

- 

33 
13,244 
- 
166 
4 
3 
7,138 
5,934 
13,277 

351 

60 

377 

134 

- 

19 
7,661 
- 
125 
- 
1 
3,274 
4,261 
7,680 

140 

13 

229 

5 

- 

(14) 
(5,583) 
- 
(42) 
(4) 
(2) 
(3,863) 
(1,672) 
(5,597) 

(211) 

(47) 

(148) 

(129) 

- 

109 

21 

38 

12,322 

7,274 

(5,048) 

- 

2 

2 

3 

2 

5 

- 

9 

1 

3 

4 

- 

- 

17 

- 

3 

5 

- 

- 

- 

- 

9,598 

6,359 

(3,239) 

64 

364 

29 

96 

(35) 

(267) 

4,839 

3,824 

(1,015) 

244 

180 

(65) 

 
 
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 58 

December 2016 (Millions of euros) 

Debt securities 

Loans and advances 

Central Banks 

General governments 

Credit institutions 

Other financial corporations 

Non-financial corporations 

Households 

TOTAL 

Loans and advances by product, by collateral and by subordination 

On demand (call) and short notice (current account) 

Credit card debt 

Trade receivables 

Finance leases 

Reverse repurchase loans 

Other term loans 

Advances that are not loans 

of which: mortgage loans (Loans collateralized by immovable property) 

of which: other collateralized loans 

of which: credit for consumption 

of which: lending for house purchase 

of which: project finance loans 

Past due 
but not 
impaired 

≤ 30 
days 

> 30 days 
≤ 60 days 

Impaired 
assets 

> 60 
days 
≤ 90 
days 

Carrying 
amount 
of the 
impaired 
assets 

Specific 
allowances 
for financial 
assets, 
individually 
and 
collectively 
estimated 

Collective 
allowances 
for incurred 
but not 
reported 
losses 

Accumulated 
write-offs 

- 

496 

- 

63 

- 

18 

387 

28 

496 

- 

23 

4 

28 

11 

- 

- 

- 

216 

96 

(120) 

(27) 

- 

37 

44 

16,741 

8,976 

(7,765) 

(1,663) 

(21,601) 

- 

- 

- 

- 

24 

12 

37 

- 

8 

2 

2 

1 

- 

- 

2 

- 

1 

26 

15 

44 

- 

2 

1 

2 

1 

- 

- 

- 

292 

253 

5 

8 

- 

5 

- 

(39) 

(5) 

(3) 

10,412 

4,448 

(5,963) 

6,024 

16,957 

4,270 

9,073 

(1,754) 

(7,884) 

- 

(2) 

(8) 

(11) 

(888) 

(754) 

- 

(13) 

(5) 

- 

(17,347) 

(4,237) 

(1,691) 

(21,601) 

470 

50 

247 

197 

- 

193 

12 

54 

68 

- 

(277) 

(39) 

(193) 

(129) 

- 

431 

24 

38 

15,777 

8,649 

(7,128) 

- 

16 

1 

3 

15 

136 

- 

- 

- 

- 

- 

12 

22 

12,687 

7,600 

(5,087) 

1 

3 

5 

- 

- 

3 

8 

- 

70 

347 

37 

83 

(33) 

(264) 

5,015 

3,872 

(1,143) 

152 

13 

(139) 

 
 
  
  
  
  
  
  
  
  
 
  
  
  
  
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 59 

The breakdown of loans and advances of loans and receivables, impaired and accumulated impairment  by 
sectors as of December 31, 2017 and 2016 is as follows: 

December 2017 (Millions of euros) 

100 Basis-Point Increase 

100 Basis-Point Decrease 

100 Basis-Point Increase 

100 Basis-Point Decrease 

Agriculture, forestry and fishing 

Mining and quarrying 

Manufacturing 

Electricity, gas, steam and air conditioning supply 

Water supply 

Construction 

Wholesale and retail trade 

Transport and storage 

Accommodation and food service activities 

Information and communication 

Real estate activities 

Professional, scientific and technical activities 

Administrative and support service activities 

Public administration and defense, compulsory social security 

Education 

Human health services and social work activities 

Arts, entertainment and recreation 

Other services 

Households 

LOANS AND ADVANCES 

Non-performing 

Accumulated 
impairment or 
Accumulated 
changes in fair value 
due to credit risk 

Non-
performing 
loans and 
advances as a 
% of the total 

166 

4 

3 

7,138 

95 

28 

835 

105 

27 

2,828 

1,197 

125 

288 

80 

960 

181 

148 

4 

20 

38 

55 

124 

5,934 

13,244 

(44) 

(5) 

(8) 

(4,538) 

(52) 

(16) 

(517) 

(52) 

(10) 

(1,656) 

(690) 

(69) 

(122) 

(52) 

(900) 

(118) 

(93) 

(3) 

(9) 

(13) 

(27) 

(139) 

(2,332) 

(6,927) 

0.8% 

- 

- 

9.0% 

7.1% 

1.8% 

5.6% 

2.0% 

4.8% 

24.1% 

11.6% 

2.8% 

9.5% 

2.4% 

9.7% 

5.6% 

7.0% 

2.8% 

9.4% 

5.2% 

8.7% 

2.1% 

5.9% 

5.4% 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 60 

December 2016 (Millions of euros) 

100 Basis-Point Increase 

100 Basis-Point Decrease 

100 Basis-Point Increase 

100 Basis-Point Decrease 

Agriculture, forestry and fishing 

Mining and quarrying 

Manufacturing 

Electricity, gas, steam and air conditioning supply 

Water supply 

Construction 

Wholesale and retail trade 

Transport and storage 

Accommodation and food service activities 

Information and communication 

Real estate activities 

Professional, scientific and technical activities 

Administrative and support service activities 

Public administration and defense, compulsory social security 

Education 

Human health services and social work activities 

Arts, entertainment and recreation 

Other services 

Households 

LOANS AND ADVANCES 

Non-performing 

Accumulated 
impairment or 
Accumulated 
changes in fair value 
due to credit risk 

Non-
performing 
loans and 
advances as a 
% of the total 

292 

5 

8 

(41) 

(13) 

(14) 

10,412 

(6,851) 

104 

32 

1,099 

128 

26 

5,098 

1,205 

129 

408 

88 

1,246 

382 

148 

10 

20 

32 

61 

195 

6,024 

16,741 

(56) 

(28) 

(668) 

(84) 

(7) 

(3,150) 

(801) 

(80) 

(173) 

(41) 

(760) 

(293) 

(82) 

(9) 

(9) 

(11) 

(29) 

(572) 

(2,508) 

(9,428) 

1.3% 

- 

0.1% 

12.6% 

8.1% 

2.1% 

7.7% 

1.9% 

3.9% 

33.5% 

12.1% 

3.4% 

13.1% 

3.4% 

11.5% 

12.5% 

5.8% 

5.0% 

9.3% 

4.3% 

10.4% 

3.7% 

5.8% 

6.8% 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

The changes in the year 2017 and 2016 of impaired financial assets and guarantees are as follow: 

Changes in Impaired Financial Assets and Contingent Risks (Millions of euros) 

Balance at the beginning  

1) Additions  

2) Decreases  

Net additions (1)+(2) 

Transfers to write-off 

Exchange differences and others (*) 

Balance at the end  

Recoveries on entries (%) 

2017 

17,507 

3,606 

(4,215) 

(608) 

(3,078) 

35 

13,856 

117% 

P. 61 

2016 

17,017 

4,420 

(4,405) 

15 

(3,336) 

3,811 

17,507 

100% 

(*)  Reflects  the  total  amount  of  impaired  loans  derecognized  from  the  balance  sheet  throughout  the  period  as  a 
result  of  mortgage  foreclosures  and  real  estate  assets  received  in  lieu  of  payment  as  well  as  monetary 
recoveries (see Note 19 to the consolidated financial statement for additional information). 

The  changes  in  the  year  2017  and  2016  in  financial  assets  derecognized  from  the  accompanying  balance 
sheet as their recovery is considered unlikely (hereinafter "write-offs"), is shown below: 

Changes in Impaired Financial Assets Written-Off from the Balance Sheet (Millions of euros) 

Balance at the beginning  

Increase: 

Assets of remote collectability 

Past-due and not collected income 

Contributions by mergers  

Decrease: 

Re-financing or restructuring 

Cash recovery 

Foreclosed assets 

Sales of written-off 

Debt forgiveness 

Time-barred debt and other causes  

Net exchange differences 

Balance at the end 

Notes 

42 

2017 

21,601 

3,934 

3,078 

856 

- 

2016 

16,905 

6,421 

3,336 

1,180 

1,905 

(2,434) 

(1,728) 

(7) 

(446) 

(88) 

(460) 

(1,105) 

(328) 

(11) 

23,090 

(31) 

(448) 

(150) 

- 

(845) 

(254) 

3 

21,601 

As indicated in Note 2.2.1, although they have been derecognized from the balance sheet, the BBVA Group 
continues to attempt to collect on these written-off financial assets, until the rights to receive them are fully 
extinguished,  either  because  it  is  time-barred  financial  asset,  the  financial  asset  is  condoned,  or  other 
reasons. 

5.3.5  Impaired assets and impairment losses 

The  table  below  shows  the  composition  of  the  impaired  financial  assets  and  guarantees  given  as  of 
December 31, 2017 and 2016, broken down by heading in the accompanying balance sheet:  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

December 2017 (Millions of euros) 

Equity instruments 

Specific allowances for financial assets, individually and collectively 
estimated 

Debt securities 

Central banks 

General governments 

Credit institutions 

Other financial corporations 

Non-financial corporations 

Loans and advances 

Central banks 

General governments 

Credit institutions 

Other financial corporations 

Non-financial corporations 

Households 

Collective allowances for incurred but not reported losses on financial assets 

Debt securities 

Loans and advances 

Total 

Opening balance 

Increases due to amounts set 
aside  for estimated loan 
losses during the period 

Decreases due to amounts  
reversed for estimated loan 
losses during the period 

Decreases due to 
amounts taken against 
allowances 

Transfers between 
allowances 

Other adjustments 

Closing balance 

(7,884) 

(120) 

- 

- 

(15) 

(2) 

(103) 

(7,765) 

- 

(39) 

(5) 

(3) 

(5,963) 

(1,754) 

(1,691) 

(27) 

(1,663) 

(9,575) 

(3,171) 

(21) 

- 

- 

(5) 

- 

(17) 

2,100 

3,075 

4 

- 

- 

4 

- 

- 

- 

- 

- 

- 

- 

- 

(3,150) 

2,096 

3,075 

- 

(50) 

- 

- 

(2,443) 

(656) 

(408) 

(3) 

(405) 

(3,579) 

- 

33 

2 

1 

1,848 

212 

579 

20 

559 

2,679 

- 

14 

- 

23 

2,628 

411 

2 

- 

2 

3,078 

279 

123 

- 

- 

16 

- 

107 

156 

- 

- 

- 

(23) 

63 

116 

161 

- 

161 

440 

4 

- 

- 

- 

- 

- 

- 

4 

- 

- 

- 

- 

4 

- 

3 

- 

3 

7 

(5,597) 

(14) 

- 

- 

- 

(2) 

(12) 

(5,583) 

- 

(42) 

(4) 

(2) 

(3,863) 

(1,672) 

(1,353) 

(10) 

(1,343) 

(6,950) 

P. 62

Recoveries  recorded 
directly to the 
statement of profit or 
loss 

446 

- 

- 

- 

- 

- 

- 

446 

- 

1 

- 

- 

305 

140 

- 

- 

- 

446 

Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

December 2016 (Millions of euros) 

Equity instruments 

Specific allowances for financial assets, individually and collectively 
estimated 

Debt securities 

Central Banks 

General governments 

Credit institutions 

Other financial corporations 

Non-financial corporations 

Loans and advances 

Central Banks 

General governments 

Credit institutions 

Other financial corporations 

Non-financial corporations 

Households 

Collective allowances for incurred but not reported losses on financial assets 

Debt securities 

Loans and advances 

Total 

Opening balance 

Increases due to amounts set 
aside  for estimated loan 
losses during the period 

Decreases due to amounts  
reversed for estimated loan 
losses during the period 

Decreases due to 
amounts taken against 
allowances 

Transfers between 
allowances 

Other adjustments 

(*) 

Closing balance 

P. 63 

Recoveries  recorded 
directly to the 
statement of profit or 
loss 

(7,248) 

(21) 

- 

- 

(20) 

(2) 

- 

(7,227) 

- 

(27) 

(16) 

(8) 

(5,868) 

(1,307) 

(1,423) 

(68) 

(1,355) 

(8,672) 

(3,761) 

(164) 

- 

- 

- 

(26) 

(138) 

(3,597) 

- 

1 

- 

2 

(2,733) 

(867) 

262 

(12) 

274 

(3,500) 

1,857 

3,330 

501 

3 

- 

- 

- 

- 

3 

64 

- 

- 

5 

26 

33 

1,854 

3,267 

- 

19 

- 

7 

1,548 

279 

264 

- 

264 

2,121 

- 

6 

- 

- 

2,803 

458 

5 

- 

5 

3,336 

- 

- 

- 

- 

- 

- 

501 

- 

(28) 

10 

4 

30 

484 

194 

53 

142 

696 

(2,563) 

(1) 

- 

- 

- 

- 

(1) 

(2,562) 

- 

(10) 

- 

(9) 

(1,742) 

(801) 

(993) 

- 

(993) 

(3,556) 

(7,884) 

(120) 

- 

- 

(15) 

(2) 

(103) 

(7,765) 

- 

(39) 

(5) 

(3) 

(5,963) 

(1,754) 

(1,691) 

(27) 

(1,663) 

(9,575) 

448 

- 

- 

- 

- 

- 

- 

448 

- 

1 

- 

- 

279 

168 

- 

- 

- 

448 

(*) Includes the impact of the merger of Catalunya Banc 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 64 

5.4  Market risk 

5.4.1  Trading portfolio activities 

Market risk originates as a result of movements in the market variables that impact the valuation of traded 
financial products and assets. The main risks generated can be classified as follows: 

Interest-rate  risk:  This  arises  as  a  result  of  exposure to  movements  in  the  different  interest-rate  curves 
involved in trading. Although the typical products that generate sensitivity to the movements in interest 
rates are money-market products (deposits, interest-rate futures, call money swaps, etc.) and traditional 
interest-rate  derivatives  (swaps  and  interest-rate  options  such  as  caps,  floors,  swaptions,  etc.), 
practically all the financial products are exposed to interest-rate movements due to the effect that such 
movements have on the valuation of the financial discount. 

  Equity risk: This arises as a result of movements in share prices. This risk is generated in spot positions in 
shares or any derivative products whose underlying asset is a share or an equity index. Dividend risk is a 
sub-risk  of  equity  risk,  arising  as  an  input  for  any  equity  option.  Its  variation  may  affect  the  valuation  of 
positions and it is therefore a factor that generates risk on the books. 

  Exchange-rate  risk:  This  is  caused  by  movements  in  the  exchange  rates  of  the  different  currencies  in 
which a position is held. As in the case of equity risk, this risk is generated in spot currency positions, and 
in  any  derivative  product  whose  underlying  asset  is  an  exchange  rate.  In  addition,  the  quanto  effect 
(operations where the underlying asset and the instrument itself are denominated in different currencies) 
means that in certain transactions in which the underlying asset is not a currency, an exchange-rate risk is 
generated that has to be measured and monitored. 

  Credit-spread  risk:  Credit  spread  is  an  indicator  of  an  issuer's  credit  quality.  Spread  risk  occurs  due  to 
variations in the levels of spread of both corporate and government issues, and affects positions in bonds 
and credit derivatives. 

  Volatility  risk:  This  occurs  as  a  result  of  changes  in  the  levels  of  implied  price  volatility  of  the  different 
market  instruments  on  which  derivatives  are  traded.  This  risk,  unlike  the  others,  is  exclusively  a 
component  of  trading  in  derivatives  and  is  defined  as  a  first-order  convexity  risk  that  is  generated  in  all 
possible underlying assets in which there are products with options that require a volatility input for their 
valuation.  

The metrics developed to control and monitor market risk in BBVA Group are aligned with best practices in 
the market and are implemented consistently across all the local market risk units.  

Measurement procedures are established in terms of the possible impact of negative market conditions on 
the  trading  portfolio  of  the  Group's  Global  Markets  units,  both  under  ordinary  circumstances  and  in 
situations of heightened risk factors. 

The standard metric used to measure market risk is Value at Risk (VaR), which indicates the maximum loss 
that may occur in the portfolios at a given confidence level (99%) and time horizon (one day). This statistic is 
widely  used  in  the  market  and  has  the  advantage  of  summing  up  in  a  single  metric  the  risks  inherent  to 
trading  activity,  taking  into  account  how  they  are  related  and  providing  a  prediction  of  the  loss  that  the 
trading book could sustain as a result of fluctuations in equity prices, interest rates, foreign exchange rates 
and  credit  spread.  In  addition,  for  some  positions  other  risks  also  need  to  be  considered,  such  as  credit 
spread risk, basis risk, volatility risk and correlation risk.  

Most of the headings on the bank’s balance sheet subject to market risk are positions whose main metric for 
measuring their market risk is VaR.  

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 65 

With respect to the risk measurement models used in BBVA Group, the Bank of Spain has authorized the use 
of the internal model to determine bank capital requirements deriving from risk positions on the BBVA S.A. 
and BBVA Bancomer trading book, which jointly account for around 70% and 66% of the Group’s trading-
book market risk. For the rest of the geographical areas (South America, Garanti and Compass), bank capital 
for the risk positions in the trading book is calculated using the standard model.  

The current management structure includes the monitoring of market-risk limits, consisting of a scheme of 
limits based on VaR (Value at Risk), economic capital (based on VaR measurements) and VaR sub-limits, as 
well as stop-loss limits for each of the BBVA´s business units. 

The model used estimates VaR in accordance with the "historical simulation"  methodology, which involves 
estimating  losses  and  gains  that  would  have  taken  place  in  the  current  portfolio  if  the  changes  in  market 
conditions that took place over a specific period of time in the past were repeated. Based on this information, 
it infers the maximum expected loss of the current portfolio within a given confidence level. This model has 
the advantage of reflecting precisely the historical distribution of the market variables and not assuming any 
specific distribution of probability. The historical period used in this model is two years. 

VaR figures are estimated following two methodologies: 

  VaR  without  smoothing,  which  awards  equal weight to  the  daily  information  for  the  previous  two  years. 
This  is  currently  the  official  methodology  for  measuring  market  risks  for  the  purpose  of  monitoring 
compliance with risk limits. 

  VaR  with  smoothing,  which  gives  a  greater  weight  to  more  recent  market  information.  This  metric 

supplements the previous one.  

In the case of South America, a parametric methodology is used to measure risk in terms of VaR except in 
BBVA Chile and BBVA Colombia, where historical simulation methodolody is used. 

At the same time, and following the guidelines established by the Spanish and European authorities, BBVA 
incorporates metrics in addition to VaR with the aim of meeting the Bank of Spain's regulatory requirements 
with  respect  to  the  calculation  of  bank  capital  for  the  trading  book.    Specifically,  the  new  measures 
incorporated in the Group since December 2011 (stipulated by Basel 2.5) are: 

  VaR: In regulatory terms, the charge for VaR Stress is added to the charge for VaR and the sum of both 
(VaR and VaR Stress) is calculated. This quantifies the loss associated with movements in the risk factors 
inherent in market operations (interest rate, FX, equity, credit, etc.). Both VaR and Stressed VaR are re-
scaled by a regulatory multiplication factor, set at 3 and by the square root of 10, to calculate the capital 
charge. 

  Specific Risk: Incremental Risk Capital (“IRC”). Quantification of the risks of default and rating downgrade 
of the bond and credit derivative positions on  the trading book. The specific risk capital IRC is a charge 
exclusively for those geographical areas with an approved internal model (BBVA S.A. and Bancomer). The 
capital charge is determined based on the associated losses (at 99.9% over a time horizon of 1 year under 
the  constant  risk  assumption)  resulting  from  the  rating  migration  and/or  default  status  of  the  asset's 
issuer. Also included is the price risk in sovereign positions for the indicated items.  

  Specific  Risk:  Securitizations  and  Correlation  Portfolios.  Capital  charge  for  securitizations  and  for  the 
correlation  portfolio  to  include  the  potential  losses  associated  with  the  rating  level  of  a  given  credit 
structure (rating). Both are calculated using the standardized approach. The perimeter of the correlation 
portfolios is referred to FTD-type market operations and/or market CDO tranches, and only for positions 
with an active market and hedging capacity. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 66 

Validity tests are performed regularly on the risk measurement models used by the Group. They estimate the 
maximum loss that could have been incurred in the positions with a certain level of probability (backtesting), 
as  well  as  measurements  of  the  impact  of  extreme  market  events  on  risk  positions  (stress  testing).  As  an 
additional control measure, backtesting is conducted at trading desk level in order to enable  more specific 
monitoring of the validity of the measurement models. 

Market risk in 2017 

The  Group’s  market  risk  remains  at  low  levels  compared  with  the  aggregates  of  risks  managed  by  BBVA, 
particularly  in  the  case  of  credit  risk.  This  is  due  to  the  nature  of  the  business.  In  2017,  the  market  risk  of 
trading book decrease slightly versus the previous year and, in terms of VaR, stood at €9 million at the close 
of the period. 

The average VaR for 2017 stood at €12 million, in comparison with the €11 million registered in 2016, with a 
high for the year on day March 24, 2017 at €16 million. 

20

10

VaR (non-smothed)

0
J-17

F-17 M-17

A-17 M-17

J-17

J-17

A-17

S-17 O-17

N-17

D-17

By  type  of  market  risk  assumed  by  the  Bank’s  trading  portfolio,  the  main  risk  factor  in  BBVA  is  linked  to 
Volatility  and  correlation,  accounting  for  42%  of  the  total  weight  at  the  end  of  2017,  increasing  its  relative 
weight (vs. 36% at  the end of  2016). Interest rates (this figure includes the spread risk) amounts  31%,, its 
relative  weight  is  lower  than  the  figure  at  the  end  of  2016  (46%).  Exchange-rate  risk  accounts  for  16%,  an 
increase  on  the  figure  12  months  prior  (14%),  while  equity  risk  accounts  for  11%,  higher  than  the  4% 
accounted at the end of 2016. 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 67 

Market risk by risk factor (Millions of euros) 

Interest + credit spread 

Exchange rate 

Equity 

Volatility 

Diversification effect (*) 

Total 

Average VaR 

Maximum VaR 

Minimum VaR 

2017 

2016 

8 

4 

3 

11 

(18) 

9 

12 

16 

8 

12 

4 

1 

10 

(16) 

11 

11 

15 

8 

(*)  The diversification effect is the difference between the sum of the average individual risk factors and the total 
VaR  figure  that  includes  the  implied  correlation  between  all  the  variables  and  scenarios  used  in  the 
measurement. 

Validation of the model 

The  internal  market  risk  model  is  validated  on  a  regular  basis  by  backtesting  in  both  BBVA  S.A.  and 
Bancomer.  

The aim of backtesting is to validate the quality and precision of the internal model used by BBVA Group to 
estimate the maximum daily loss of a portfolio, at a 99% level of confidence and a 250-day time horizon, by 
comparing the Group's results and the risk measurements generated by the model. These tests showed that 
the internal market risk model of BBVA, S.A. is adequate and precise. 

Two types of backtesting have been carried out in 2017: 

  "Hypothetical" backtesting: the daily VaR is compared with the results obtained, not taking into account 
the  intraday  results  or  the  changes  in  the  portfolio  positions.  This  validates  the  appropriateness  of  the 
market risk metrics for the end-of-day position. 

  "Real" backtesting: the daily VaR is compared with the total results, including intraday transactions, but 
discounting the possible minimum charges or fees involved. This type of backtesting includes the intraday 
risk in portfolios. 

In addition, each of these two types of backtesting was carried out at the level of risk factor or business type, 
thus making a deeper comparison of the results with respect to risk measurements. 

In the period between the end of 2016 and the end of 2017, it was carried out the backtesting of the internal 
VaR calculation  model, comparing  the daily  results obtained with the estimated risk level estimated by the 
VaR  calculation  model.  At  the  end  of  the  year  the  comparison  showed  the  model  was  working  correctly, 
within  the  "green"  zone  (0-4  exceptions),  thus  validating  the  model,  as  has  occurred  each  year  since  the 
internal market risk model was approved for the Group.  

Stress test analysis 

A number of stress tests are carried out on BBVA Group's trading portfolios. First, global and local historical 
scenarios are used that replicate the behavior of an extreme past event, such as for example the collapse of 
Lehman Brothers or the "Tequilazo" crisis. These stress tests are complemented with simulated scenarios, 
where the aim is to generate scenarios that have a significant impact on the different portfolios, but without 
being anchored to any specific historical scenario. Finally, for some portfolios or positions, fixed stress tests 
are also carried out that have a significant impact on the market variables affecting these positions. 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 68 

Historical scenarios 

The historical benchmark stress scenario for the BBVA Group is Lehman Brothers, whose sudden collapse in 
September  2008  led  to  a  significant  impact  on  the  behavior  of  financial  markets  at  a  global  level.  The 
following are the most relevant effects of this historical scenario: 
  Credit shock: reflected mainly in the increase of credit spreads and downgrades in credit ratings.  

Increased volatility in most of the financial markets (giving rise to a great deal of variation in the prices of 
different assets (currency, equity, debt). 

  Liquidity shock in the financial systems, reflected by a major movement in interbank curves, particularly in 

the shortest sections of the euro and dollar curves. 

Simulated scenarios 

Unlike  the  historical  scenarios,  which  are  fixed  and  therefore  not  suited  to  the  composition  of  the  risk 
portfolio  at  all  times,  the  scenario  used  for  the  exercises  of  economic  stress  is  based  on  Resampling 
methodology.  This  methodology  is  based  on  the  use  of  dynamic  scenarios  are  recalculated  periodically 
depending on the main risks held in the trading portfolios. On a data window wide enough to collect different 
periods of stress (data are taken from January 1, 2008 until today), a simulation is performed by resampling 
of  historic  observations,  generating  a  loss  distribution  and  profits  to  analyze  most  extreme  of  births  in  the 
selected  historical  window.  The  advantage  of  this  methodology  is  that  the  period  of  stress  is  not 
predetermined,  but  depends  on  the  portfolio  maintained  at  each  time,  and  making  a  large  number  of 
simulations (10,000 simulations) allows a richer information for the analysis of expected shortfall than what 
is available in the scenarios included in the calculation of VaR. 

The main features of this approach are: a) The generated simulations respect the correlation structure of the 
data,  b)  Flexibility  in  the  inclusion  of  new  risk  factors  and  c)  allows  to  introduce  a  lot  of  variability  in  the 
simulations (desirable to consider extreme events). 

5.4.2 Structural risk 

The Assets and Liabilities Committee (ALCO) is the main responsible body for the management of structural 
risks relating to liquidity/funding, interest rates, currency rates, equity and solvency. Every month, with the 
assistance  of  the  CEO  and  representatives  from  the  areas  of  Finance,  Risks  and  Business  Areas,  this 
committee  monitors  the  above  risks  and  is  presented  with  proposals  for  managing  them  for  its  approval. 
These  management  proposals  are  made  proactively  by  the  Finance  area,  taking  into  account  the  risk 
appetite  framework  and  with  the  aim  of  guaranteeing  recurrent  earnings  and  financial  stability  and 
preserving  the  entity's  solvency.  All  the  balance-sheet  management  units  have  a  local  ALCO,  assisted 
constantly by the members of the Corporate Center. There is also a corporate ALCO where the management 
strategies in the Group's subsidiaries are monitored and presented. 

Structural interest-rate risk 

The  structural  interest-rate  risk  (SIRR)  is  related  to  the  potential  impact  that  variations  in  market  interest 
rates have on an entity's net interest income and equity. In order to properly measure SIRR, BBVA takes into 
account  the  main  sources  that  generate  this  risk:  reprising  risk,  yield  curve  risk,  option  risk  and  basis  risk, 
which are analyzed from two complementary points of view: net interest income (short term) and economic 
value (long term).  

ALCO monitors the interest-rate risk metrics and the Assets and Liabilities Management unit carries out the 
management proposals for the structural balance sheet. The management objective is to ensure the stability 
of  net  interest  income  and  book  value  in  the  face  of changes  in  market  interest  rates,  while  respecting  the 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 69 

internal solvency and limits in the different balance-sheets and for BBVA Group as a whole; and complying 
with current and future regulatory requirements. 

BBVA's  structural  interest-rate  risk  management  control  and  monitoring  is  based  on  a  set  of  metrics  and 
tools that enable the Entity's risk profile to be monitored correctly. A wide range of scenarios are measured 
on a regular basis, including sensitivities to parallel movements in the event of different shocks, changes in 
slope  and  curve,  as  well  as  delayed  movements.  Other  probabilistic  metrics  based  on  statistical  scenario-
simulating  methods  are  also  assessed,  such  as  income  at  risk  (IaR)  and  economic  capital  (EC),  which  are 
defined as the maximum adverse deviations in net interest income and economic value, respectively, for a 
given  confidence  level  and  time  horizon.  Impact  thresholds  are  established  on these  management  metrics 
both in terms of deviations in net interest income and in terms of the impact on economic value. The process 
is  carried  out  separately  for  each  currency  to  which  the  Group  is  exposed,  and  the  diversification  effect 
between currencies and business units is considered after this.  

In order to guarantee its effectiveness, the model is subjected to regular internal validation, which includes 
backtesting.  In  addition,  interest-rate  risk  exposures  of  the  Banking  book  are  subjected  to  different  stress 
scenarios in order to reveal balance sheet vulnerabilities under extreme scenarios. This testing includes an 
analysis of adverse macroeconomic scenarios designed specifically by BBVA Research, together with a wide 
range of potential scenarios that aim to identify interest-rate environments that are particularly damaging for 
the  Entity.  This  is  done  by  generating  extreme  scenarios  of  a  breakthrough  in  interest  rate  levels  and 
historical correlations, giving rise to sudden changes in the slopes and even to inverted curves. 

The model is necessarily underpinned by an elaborate set of hypotheses that aim to reproduce the behavior 
of the balance sheet as closely as possible to reality. Especially relevant among these assumptions are those 
related to the behavior of “accounts with no explicit maturity”, for which stability and remuneration criterions 
are  established,  consistent  with  an  adequate  segmentation  by  type  of  product  and  customer,  and 
prepayment estimates (implicit optionality). The hypotheses are reviewed and adapted, at least on an annual 
basis,  to  signs  of  changes  in  behavior,  kept  properly  documented  and  reviewed  on  a  regular  basis  in  the 
internal validation processes. 

The impacts on the metrics are assessed both from  a point of view of economic value (gone concern) and 
from the perspective of net interest income, for which a dynamic model (going concern) consistent with the 
corporate assumptions of earnings forecasts is used. 

In 2017 in Europe monetary policy has remained expansionary, maintaining rates at 0%. In The United States 
the rising rate cycle initiated by the Federal Reserve in 2015 has been intensified. In Mexico and Turkey, the 
upward  cycle  has  continued  because  of  weak  currencies  and  inflation  prospects.  In  South  America, 
monetary policy has been expansive, with rate declines in most of the economies where the Group operates, 
with the exception of Argentina, where rates increased during 2017. 

BBVA  mantains  his  positive  sensitivity  to  interest  rate  upshocks  related  to  both  Net  Interest  Income  and 
Economic Value. Risk to downshocks remains at bounded levels in 2017, in accordance with the Risk Apetite 
Framework, and constrained by the small room to down-shocks. 

Structural equity risk 

BBVA's  exposure  to  structural  equity  risk  stems  basically  from  investments  in  industrial  and  financial 
companies with medium- and long-term investment horizons. This exposure is mitigated through net short 
positions  held  in  derivatives  of  their  underlying  assets,  used  to  limit  portfolio  sensitivity  to  potential  falls  in 
prices. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 70 

Structural  management  of  equity  portfolios  is  the  responsibility  of  the  BBVA  units  specializing  in  this  area. 
Their activity is subject to the corporate risk management policies for equity positions in the equity portfolio. 
The aim is to ensure that they are handled consistently with BBVA's business model and appropriately to its 
risk tolerance level, thus enabling long-term business sustainability.  

The BBVA risk management systems also make it possible to anticipate possible negative impacts and take 
appropriate  measures  to  prevent  damage  being  caused  to  the  Entity.  The  risk  control  and  limitation 
mechanisms  are  focused  on  the  exposure,  annual  operating  performance  and  economic  capital  estimated 
for  each  portfolio.  Economic  capital  is  estimated  in  accordance  with  a  corporate  model  based  on  Monte 
Carlo  simulations,  taking  into  account  the  statistical  performance  of  asset  prices  and  the  diversification 
existing among the different exposures.  

Structural equity risk, measured in terms of economic capital, has decreased in the period as a result of the 
reduction  of  the  stake  in  China  Citic  Bank,  along  with  lower  positioning  in  some  sectors.  Stress  tests  and 
analyses of sensitivity to different simulated scenarios are carried out periodically to analyze the risk profile 
in  more  depth.  They  are  based  on  both  past  crisis  situations  and  forecasts  made  by  BBVA  Research.  This 
checks that the risks are limited and that the tolerance levels set by the Group are not at risk. 

Backtesting is carried out on a regular basis on the risk measurement model used.  

With  regard  to  the  equity  markets,  the  world  indexes  have  closed  the  year  2017  with  significant  increases 
helped  by  a  positive  macro  environment.  However,  the  European  indexes,  and  especially  the  Spanish  one, 
have  lagged  despite  their  positive  performance.  In  the  case  of  the  IBEX  (+7%  in  the  year),  the  index  have 
been partly penalized in the second half of the year by the political tensions in Catalonia. 

5.4.3 Financial instrument netting 

Financial assets and liabilities may be netted, i.e. they are presented for a net amount on the balance sheet 
only  when  the  Group's  entities  comply  with  the  provisions  of  IAS  32-Paragraph  42,  so  they  have  both  the 
legal right to net recognized amounts, and the intention of settling the net amount or of realizing the asset 
and simultaneously paying the liability. 

In  addition,  the  Bank  has  unnetted  assets  and  liabilities  on  the  balance  sheet  for  which  there  are  master 
netting arrangements in place, but for which there is neither the intention nor the right to settle. The most 
common types of events that trigger the netting of reciprocal obligations are bankruptcy of the entity, swifter 
accumulation of indebtedness, failure to pay, restructuring and dissolution of the entity. 

In  the  current  market  context,  derivatives  are  contracted  under  different  framework  contracts  being  the 
most  widespread  developed  by  the  International  Swaps  and  Derivatives  Association  (ISDA)  and,  for  the 
Spanish  market,  the  Framework  Agreement  on  Financial  Transactions  (CMOF).  Almost  all  portfolio 
derivative transactions have been concluded under these framework contracts, including in them the netting 
clauses  mentioned  in  the preceding  paragraph  as  "Master  Netting  Agreement",  greatly  reducing  the  credit 
exposure  on  these  instruments.  Additionally,  in  contracts  signed  with  professional  counterparts,  the 
collateral agreement annexes called Credit Support Annex (CSA) are included, thereby minimizing exposure 
to a potential default of the counterparty. 

Moreover, in transactions involving assets purchased or sold under a purchase agreement there has greatly 
increased  the  volume  transacted  through  clearing  houses  that  articulate  mechanisms  to  reduce 
counterparty risk, as well as through the signature of various master agreements for bilateral transactions, 
the  most  widely  used  being  the  Global  Master  Repurchase  Agreement  (GMRA),  published  by  ICMA 
(International Capital Market Association), to which the clauses related to the collateral exchange are usually 
added within the text of the master agreement itself. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 71 

The  assets  and  liabilities  subject  to  contractual  netting  rights  at  the  time  of  their  settlement  are  presented 
below as of December 31, 2017.  

December 2017(Millions of euros) 

Gross Amounts Not Offset in the 
Condensed Consolidated Balance 
Sheets (D) 

Gross Amounts 
Recognized (A) 

Gross Amounts 
Offset in the 
Condensed 
Consolidated 
Balance Sheets (B) 

Net Amount 
Presented in the 
Condensed 
Consolidated Balance 
Sheets (C=A-B) 

Financial 
Instruments 

Cash Collateral 
Received/ 
Pledged 

Net Amount 
(E=C-D) 

Trading and hedging derivatives 

Reverse repurchase, securities borrowing 
and similar agreements 

Total Assets 

Trading and hedging derivatives 

Repurchase, securities lending and similar 
agreements 

Total Liabillities 

49,681 

25,447 

75,127 

49,209 

29,628 

78,837 

11,584 

- 

11,584 

11,785 

- 

11,785 

38,097 

25,447 

63,543 

37,424 

29,628 

67,052 

28,583 

25,739 

54,323 

28,584 

29,718 

58,302 

6,487 

3,027 

141 

-434 

6,628 

7,247 

2,593 

1,594 

20 

-111 

7,267 

1,483 

The  amount  of  recognized  financial 
in  case  of 
compensation with counterparties with which the bank holds netting agreements, while, for repos, it reflects 
the market value of the collateral associated with the transaction. 

instruments  within  derivatives 

includes  the  effect 

5.5  Liquidity risk 

5.5.1 

 Management of liquidity  

Management  of  liquidity  and  structural  finance  within  the  BBVA  Group  is  based  on  the  principle  of  the 
financial  autonomy  of  the  entities  that  make  it  up.  This  approach  helps  prevent  and  limit  liquidity  risk  by 
reducing  the  Group’s  vulnerability  in  periods  of  high  risk.  This  decentralized  management  avoids  possible 
contagion due to a crisis that could affect only one or several BBVA Group entities, which must cover their 
liquidity needs independently in the markets where they operate. Liquidity Management Units (LMUs) have 
been set up for this reason in the geographical areas where the main foreign subsidiaries operate, and also 
for the parent BBVA S.A., within the Euro currency scope, which includes BBVA Portugal. 

A  liquidity  pool  is  maintained  at  an  individual  entity  level,  both  in  BBVA,  S.A.  and  in  the  banking 
subsidiaries.The table below shows the liquidity available by instrument as of December 31, 2017 based on 
the prudential supervisory information: 

December 2017 (Millions of Euros) 

Cash and balances with central banks 

Assets for credit operations with central banks 

Central governments issues 

Of Which: Spanish government securities 

Other issues 

Loans 

Other non-eligible liquid assets 

ACCUMULATED AVAILABLE BALANCE 

AVERAGE BALANCE 

BBVA Eurozone (1) 

15,634 

47,429 

26,784 

20,836 

20,645 

- 

7,987 

71,050 

67,823 

(1) 

Includes BBVA, S.A., Banco Bilbao Vizcaya Argentaria (Portugal), S.A. and rest of Eurasia.  

 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 72 

December 2016 (Millions of Euros) 

Cash and balances with central banks 

Assets for credit operations with central banks 

Central governments issues 

Of Which: Spanish government securities 

Other issues 

Loans 

Other non-eligible liquid assets 

ACCUMULATED AVAILABLE BALANCE 

AVERAGE BALANCE 
(1) 

Includes BBVA, S.A. and Banco Bilbao Vizcaya Argentaria (Portugal), S.A.  

BBVA Eurozone (1) 

16,038 

50,706 

30,702 

23,353 

20,005 

- 

6,884 

73,629 

68,322 

Assets and Liabilities Management unit manages BBVA Group's liquidity and funding. It plans and executes 
the funding of the long-term structural gap of each LMUs and proposes to ALCO the actions to adopt in this 
regard in accordance with the policies and limits established by the Standing Committee.  

As  first  core  element,  The  Bank's  target  in  terms  of  liquidity  and  funding  risk  is  characterized  through  the 
Liquidity  Coverage  Ratio  (LCR)  and  the  Loan-to-Stable-Customer-Deposits  (LtSCD)  ratio.  LCR  is  a 
regulatory measurement aimed at ensuring entities’ resistance in a scenario of liquidity stress within a time 
horizon of 30 days. BBVA, within its risk appetite framework and its limits and alerts scheme, has established 
a level of requirement for  compliance with the LCR ratio both for the Group as a whole and for each of the 
LMUs  individually.  The  internal  levels  required  are  geared  to  comply  sufficiently  and  efficiently  in  advance 
with the implementation of the regulatory requirement of 2018, at a level above 100%.  

LCR  ratio  in  Europe  came  into  force  on  1st  October  2015,  with  an  initial  60%  minimum  requirement, 
progressively  increased  (phased-in)  up  to  100%  in  2018.  Throughout  the  year  2017,  LCR  level  at  BBVA 
Group  has  been  comfortably  above  100%.  As  of  December  2017,  the  ratio  level  is  128%.  Although  this 
regulatory  requirement  is  mandatory  at  a  Group  level  and  Eurozone  banks,  BBVA  is  also  well  above  this 
minimum.  

The LtSCD measures the relation between the net credit investment and stable funds.The aim is to preserve 
a  stable  funding  structure  in  the  medium  term  for  each  of  the  LMUs  making  up  BBVA  Group,  taking  into 
account that maintaining an adequate volume of stable customer funds is key to achieving a sound liquidity 
profile.  

Customer funds captured and managed by business units are defined as stable customer funds. These funds 
usually show little sensitivity to market changes and are largely non-volatile in terms of aggregate amounts 
per operation, thanks to customer linkage to the unit. Stable funds in each LMU are calculated by analyzing 
the behavior of the balance sheets of the different customer segments identified as likely to provide stability 
to  the  funding  structure,  and  by  prioritizing  an  established  relationship  and  applying  bigger  haircuts  to  the 
funding lines of less stable customers. The main base of stable funds is composed of deposits by individual 
customers and small businesses. 

For the purpose of establishing the (maximum) target levels for LtSCD in each LMU and providing an optimal 
funding  structure  reference  in  terms  of  risk  appetite,  GRM-Structural  Risks  identifies  and  assesses  the 
economic and financial variables that condition the funding structures in the various geographical areas.  

 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 73 

The second core element in liquidity and funding risk management is to achieve proper diversification of the 
funding  structure,  avoiding  excessive  reliance  on  short-term  funding  and  establishing  a  maximum  level  of 
short-term borrowing comprising both wholesale funding as well as funds from customers. Regarding long-
term funding, the maturity profile does not show significant concentrations, which enables adaptation of the 
anticipated  issuance  schedule  to  the  best  financial  conditions  of  the  markets.  Finally,  concentration  risk  is 
monitored  at  the  LMU  level,  with  a  view  to  ensuring the  right  diversification  both  per  counterparty  and  per 
instrument type.  

The third core element promotes the short-term resilience of the liquidity risk profile, making sure that each 
LMU  has  sufficient  collateral  to  address  the  risk  of  wholesale  markets  closing.  Basic  Capacity  is  the  short-
term  liquidity  risk  management  and  internal  control  metric  that  is  defined  as  the  relationship  between  the 
available explicit assets and the maturities of wholesale liabilities and volatile funds, at different terms, with 
special relevance being given to 30-day maturities. 

Stress  analyses  are  also  a  basic  element  of  the  liquidity  and  funding  risk  monitoring  system,  as  they  help 
anticipate  deviations  from  the  liquidity  targets  and  limits  set  out  in  the  risk  appetite  as  well  as  establish 
tolerance  ranges  at  different  management  levels.  They  also  play  a  key  role  in  the  design  of  the  Liquidity 
Contingency Plan and in defining the specific measures for action for realigning the risk profile. 

For each of the scenarios, a check is carried out whether the Bank has a sufficient liquid assets to meet the 
liquidity commitments/outflows in the various periods analyzed. The analysis considers four scenarios, one 
core  and  three  crisis-related:  systemic  crisis;  unexpected  internal  crisis  with  a  considerable  rating 
downgrade and/or affecting the ability to issue in wholesale markets and the perception of business risk by 
the  banking  intermediaries  and  the  bank's  customers;  and  a  mixed  scenario,  as  a  combination  of  the  two 
aforementioned  scenarios.  Each  scenario  considers  the  following  factors:  liquidity  existing  on  the  market, 
customer behavior and sources of funding, impact of rating downgrades, market values of liquid assets and 
collateral,  and  the  interaction  between  liquidity  requirements  and  the  performance  of  the  bank's  asset 
quality. 

The  results  of  these  stress  analyses  carried  out  regularly  reveal  that  BBVA  has  a  sufficient  buffer  of  liquid 
assets to deal with the estimated liquidity outflows in a scenario such as a combination of a systemic crisis 
and  an  unexpected  internal  crisis,  during  a  period  in  general  longer  than  3  months  for  LMUs,  including  a 
major downgrade in the bank's rating (by up to three notches).  

Beside the results of stress exercises and risk metrics, Early Warning Indicators play an important role in the 
corporate model and also in the Liquidity Contingency Plan. These are mainly financing structure indicators, 
related to asset encumbrance, counterparty concentration, outflows of customer deposits, unexpected use 
of  credit  lines,  and  market  indicators,  which  help  to  anticipate  potential  risks  and  capture  market 
expectations. 

In  the  Euro  Liquidity  Management  Unit  (LMU),  solid  liquidity  and  funding  situation,  where  activity  has 
continued  to  generate  liquidity  through  the  decrease  of  Credit  Gap  and the  good  performance  of  the 
customer  liabilities. In  addition,  during  2017  the  Euro  LMU  made  issues  in  the  public  market  for  €7,100 
million, which has allowed it to obtain funding at favorable price conditions. 

In  this  context,  BBVA  has  maintained  its  objective  of  strengthening  the  funding  structure  of  the  different 
Group  entities  based  on  growing  their  self-funding  from  stable  customer  funds,  while  guaranteeing  a 
sufficient  buffer  of  fully  available  liquid  assets,  diversifying  the  various  sources  of  funding  available,  and 
optimizing the generation of collateral available for dealing with stress situations in the markets.  

Below  is  a  breakdown  by  contractual  maturity  of  the  balances  of  certain  headings  in  the  accompanying 
balance sheets, excluding any valuation adjustments or impairment losses:   

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 74 

December 2017. Contractual Maturities (Millions of euros) 

Demand  

Up to 1 Month 

1 to 3 Months 

3 to 6 Months 

6 to 9 
Months 

9 to 12 
Months 

1 to 2 Years  2 to 3 Years 

3 to 5 Years   Over 5 Years 

Total 

ASSETS 

Cash, cash balances at central banks and other demand deposits 

2,857 

14,093 

Deposits in credit entities 

Deposits in other financial institutions 

Reverse repo, securities borrowing and margin lending 

Loans and Advances 

Securities' portfolio settlement 

December 2017. Contractual Maturities (Millions of euros) 

- 

- 

- 

- 

- 

489 

1,218 

17,107 

9,092 

570 

- 

35 

2,467 

3,999 

- 

28 

212 

1,921 

- 

10 

100 

340 

- 

10 

192 

426 

- 

- 

227 

815 

- 

11 

352 

30 

- 

- 

488 

727 

- 

16,949 

1,328 

2,181 

1,911 

7,438 

226 

25,590 

12,393 

11,915 

5,944 

7,454 

16,831 

16,024 

23,041 

80,806 

183,500 

2,480 

1,698 

1,707 

11,755 

2,872 

2,657 

2,634 

28,564 

54,937 

Demand  

Up to 1 Month 

1 to 3 Months 

3 to 6 Months 

6 to 9 
Months 

9 to 12 
Months 

1 to 2 Years  2 to 3 Years 

3 to 5 Years   Over 5 Years 

Total 

LIABILITIES 

Wholesale funding 

Deposits in financial institutions 

- 

1,767 

10,360 

Deposits in other financial institutions and international agencies 

122,207 

Customer deposits 

Securitiy pledge funding 

- 

- 

929 

4,242 

3,909 

9,441 

28,559 

(25) 

1,443 

1,041 

1,393 

9,732 

3,118 

(29) 

1,327 

444 

340 

145 

64 

166 

101 

169 

140 

253 

130 

224 

7,271 

5,556 

6,715 

4,993 

1,911 

1,456 

86 

376 

35 

766 

43 

113 

337 

23,675 

89 

51 

415 

881 

385 

13 

1,357 

9,337 

3,192 

20,421 

1,608 

170,315 

1,620 

60,068 

322 

870 

1,144 

1,587 

3,328 

11,354 

20,459 

41,716 

Figures originally reported in the year 2016 in accordance to the applicable regulation, without restatements.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 75 

December 2016. Contractual Maturities (Millions of euros) 

Demand  

Up to 1 Month 

1 to 3 Months 

3 to 6 Months  6 to 9 Months  9 to 12 Months  1 to 2 Years 

2 to 3 Years 

3 to 5 Years   Over 5 Years 

Total 

ASSETS 

Cash, cash balances at central banks and other demand 
deposits 

3,399 

13,099 

- 

- 

- 

- 

- 

739 

669 

18,620 

9,122 

225 

- 

61 

2,071 

1,500 

14,371 

2,491 

- 

49 

205 

523 

8,299 

2,380 

- 

105 

88 

- 

6,183 

1,125 

- 

428 

380 

428 

- 

1 

2,463 

500 

- 

- 

426 

285 

- 

28 

666 

124 

- 

16,497 

1,929 

1,983 

3,339 

8,952 

189 

22,170 

6,485 

16,923 

14,089 

24,690 

85,541 

185,702 

2,744 

13,648 

4,094 

5,337 

31,151 

63,196 

Demand  

Up to 1 Month 

1 to 3 Months 

3 to 6 Months  6 to 9 Months  9 to 12 Months  1 to 2 Years 

2 to 3 Years 

3 to 5 Years   Over 5 Years 

Total 

- 

1,949 

12,670 

96,186 

- 

- 

7,026 

3,558 

4,502 

10,172 

22,791 

(2,017) 

1,980 

469 

6,039 

11,116 

3,327 

(1) 

3,938 

1,768 

4,603 

4,740 

1,687 

8,465 

21,263 

55,470 

196 

396 

2,013 

9,852 

522 

(1) 

1,693 

8,947 

486 

(3) 

332 

761 

53 

5 

10 

4 

9,442 

5,368 

4,647 

912 

4 

51 

- 

174 

(1) 

- 

2,328 

9,291 

51 

775 

253 

27,992 

1,875 

158,379 

23,795 

1,608 

53,666 

- 

- 

(2,018) 

Figures originally reported in the year 2016 in accordance to the applicable regulation, without restatements.  

Deposits in credit entities 

Deposits in other financial institutions 

Reverse repo, securities borrowing and margin lending 

Loans and Advances 

Securities' portfolio settlement 

December 2016. Contractual Maturities (Millions of euros) 

LIABILITIES 

Wholesale funding 

Deposits in financial institutions 

Deposits in other financial institutions and international 
agencies 

Customer deposits 

Securitiy pledge funding 

Derivatives, net 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 76 

5.5.2  Encumbered Assets 

As  of  December  31,  2017,  the  encumbered  (given  as  collateral  for  certain  liabilities)  and  unencumbered 
assets ate broken down as follows: 

2017 Assets (Millions of euros) 

Equity instruments 

Debt Securities 

Other assets 

Encumbered assets 

Unencumbered assets 

Book value 

Fair value 

Book value 

Fair Value 

2,296 

12,871 

64,844   

2,296 

12,793 

6,285 

35,499 

169,534 

6,262 

35,187 

The committed value of "Loans and Advances and other assets" corresponds mainly to loans linked to the 
issue of covered bonds, territorial bonds or long-term securitized bonds (see Note 20) as well as those used 
as  a  guarantee  to  access  certain  funding  transactions  with  central  banks.  Debt  securities  and  equity 
instruments respond to underlying that are delivered in repos with different types of counterparties, mainly 
clearing houses or credit institutions, and to a lesser extent central banks. Collateral provided to guarantee 
derivative operations is also included as committed assets. 

As of December 31, 2017 collateral pledge mainly due to repurchase agreements and securities lending, and 
those which could be committed in order to obtain funding are provided below: 

2017 Collateral received (Millions of euros) 

Collateral received 

Equity instruments 

Debt securities 

Other collateral received 

Own debt securities issued other than 
own covered bonds or ABSs 

Fair value of encumbered 
collateral received or own 
debt securities issued 

Fair value of collateral 
received or own debt 
securities issued available 
for encumbrance 

Fair value of collateral 
received or own debt 
securities issued not available 
for encumbrance 

74 

21,235 

- 

3 

5 

8,098 

- 

161 

- 

- 

- 

- 

As of December 31, 2017, financial liabilities issued related to encumbered assets in financial transactions as 
well as their book value were as follows: 

2017 Sources of encumbrance (Millions of euros) 

Matching liabilities, contingent liabilities 
or securities lent 

Assets, collateral received and own 
debt securities issued other than covered 
bonds and ABSs encumbered 

Book value of financial liabilities 

Derivatives 
Loans and Advances 
Outstanding subordinated debt 

Other sources 

5.6  Operational Risk 

7,994 
60,408 
18,785 
1,480 

7,995 
68,767 
23,079 
1,480 

Operational  risk  is  defined  as  one  that  could  potentially  cause  losses  due  to  human  errors,  inadequate  or 
faulty internal processes, system failures or external events. This definition includes legal risk and excludes 
strategic and/or business risk and reputational risk.  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 77 

Operational risk is inherent to all banking activities, products, systems and processes. Its origins are diverse 
(processes,  internal  and  external  fraud,  technology,  human  resources,  commercial  practices,  disasters, 
suppliers). 

Operational risk management framework 

Operational risk management in the Group is based on the value-adding drivers generated by the advanced 
measurement approach (AMA), as follows: 

  Active management of operational risk and its integration into day-to-day decision-making means: 

•  Knowledge of the real losses associated with this type of risk.   

• 

Identification, prioritization and management of real and potential risks. 

•  The existence of indicators that enable the Bank to analyze operational risk over time, define warning 

signals and verify the effectiveness of the controls associated with each risk. 

The  above  helps  create  a  proactive  model  for  making  decisions  about  control  and  business,  and  for 
prioritizing  the  efforts  to  mitigate  relevant  risks  in  order  to  reduce  the  Group's  exposure  to  extreme 
events. 
Improved control environment and strengthened corporate culture. 

  Generation of a positive reputational impact. 

  Model based on three lines of defense, aligned with international best practices. 

Operational Risk Management Principles 

Operational risk management in BBVA Group should: 

  Be aligned with the risk appetite framework statement set out by the Board of Directors of BBVA. 

  Anticipate  the  potential  operational  risks  to  which  the  Group  would  be  exposed  as  a  result  of  new  or 
modified products, activities, processes, systems or outsourcing decisions, and establish procedures to 
enable their evaluation and reasonable mitigation prior to their implementation. 

  Establish  methodologies  and  procedures  to  enable  a  regular  reassessment  of  the  relevant  operational 
risks to which the Group is exposed in order to adopt appropriate mitigation measures in each case, once 
the  identified  risk  and  the  cost  of  mitigation  (cost/benefit  analysis)  have  been  considered,  while 
preserving the Group's solvency at all times. 

Identify  the  causes  of  the  operational  losses  sustained  by  the  Group  and  establish  measures  to  reduce 
them. Procedures must therefore be in place to enable the capture and analysis of the operational events 
that cause those losses. 

  Analyze the events that have caused operational risk losses in other institutions in the financial sector and 
promote,  where  appropriate,  the  implementation  of  the  measures  needed  to  prevent  them  from 
occurring in the Group. 

Identify,  analyze  and  quantify  events  with  a  low  probability  of  occurrence  and  high  impact  in  order  to 
ensure their mitigation. Due to their exceptional nature, it is possible that such events may not be included 
in the loss database or, if they are, they have impacts that are not representative. 

  Have an effective system of governance in place, where the functions and responsibilities of the areas and 

bodies involved in operational risk management are clearly defined. 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 78 

These principles reflect BBVA Group's vision of operational risk, on the basis that the resulting events have 
an ultimate cause that should always be identified, and that the impact of the events is reduced significantly 
by controlling that cause.  

Irrespective  of  the  adoption  of  all  the  possible  measures  and  controls  for  preventing  or  reducing  both  the 
frequency and severity of operational risk events, BBVA ensures at all times that sufficient capital is available 
to cover any expected or unexpected losses that may occur.  

6  Fair value of financial instruments  

The fair value of financial instrument is defined as the price that would be received to sell an asset or paid to 
transfer  a  liability  in  an  orderly  transaction  between  market  participants  at  the  measurement  date.  It  is 
therefore a market-based measurement and not specific to each entity. 

All financial instruments, both assets and liabilities are initially recognized at fair value, which at that point is 
equivalent  to  the  transaction  price,  unless  there  is  evidence  to  the  contrary  in  an  active  market. 
Subsequently,  depending on  the  type  of  financial  instrument,  it  may  continue  to  be  registered  at  fair  value 
through adjustments in the profit and loss or equity. 

When possible, the fair value is determined as the market price of a financial instrument. However, for many 
of  the  assets  and  liabilities  of  the  Group,  especially  in  the  case  of  derivatives,  there  is  no  market  price 
available, so its fair value is estimated on the basis of the price established in recent transactions involving 
similar  instruments  or,  in  the  absence  thereof,  by  using  mathematical  measurement  models  that  are 
sufficiently  tried  and  trusted  by  the  international  financial  community.  The  estimates  used  in  such  models 
take  into  consideration  the  specific  features  of  the  asset  or  liability  to  be  measured  and,  in  particular,  the 
various  types  of  risk  associated  with  the  asset  or  liability.  However,  the  limitations  inherent  in  the 
measurement  models  and  possible  inaccuracies  in  the  assumptions  and  parameters  required  by  these 
models  may  mean  that  the  estimated  fair  value  of  a  financial    asset  or  liability  does  not  exactly  match  the 
price for which the asset or liability could be exchanged or settled on the date of its measurement. 

The  process  for  determining  the  fair  value  established  in  the  entity  to  ensure  that  financial  assets  and 
liabilities  are  properly  valued,  BBVA  has  established,  at  a  geographic  level,  a  structure  of  New  Product 
Committees responsible for validating and approving new products or types of assets and liabilities before 
being  contracted.  The  members  of  these  committees,  responsible  for  valuation,  are  independent  from  the 
business (see Note 5). 

These  areas  are  required  to  ensure,  prior  to  the  approval  stage,  the  existence  of  not  only  technical  and 
human resources, but also adequate informational sources to measure these financial assets and liabilities, 
in  accordance  with  the  rules  established  by  the  Global  Valuation  Area  and  using  models  that  have  been 
validated and approved by the Department of Risk Analytics that reports to Global Risk Management. 

Additionally,  for  financial  assets  and  liabilities  that  show  significant  uncertainty  in  inputs  or  model 
parameters used for assessment, criteria is established to  measure said uncertainty and activity limits are 
set based on these. Finally, these measurements are compared, as much as possible, against other sources 
such as the measurements obtained by the business teams or those obtained by other market participants. 

The  process  for  determining  the  fair  value  required  the  classification  of  the  financial  assets  and  liabilities 
according to the measurement processes used set forth below: 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 79 

  Level  1:  Measurement  using  market  observable  quoted  prices  for  the  financial  instrument  in  question, 
secured from independent sources and referred to active markets - according to the Group policies. This 
level includes listed debt securities, listed equity instruments, some derivatives and mutual funds. 

  Level  2:  Measurement  that  applies  techniques  using  significant  inputs  drawn  from  observable  market 

data. 

  Level  3:  Measurement  using  techniques  where  some  of  the  material  inputs  are  not  taken  from  market 
observable data. As of December 31, 2017, the affected instruments accounted for approximately 0.16% 
of  financial  assets  and  0.03%  of  the  Group’s  financial  liabilities  registered  at  fair  value.  Model  selection 
and validation is undertaken by control areas outside the market area. 

Below  is  a  comparison  of  the  carrying  amount  of  the  Bank’s  financial  instruments  in  the  accompanying 
balance sheets and their respective fair values. 

Fair Value and Carrying Amount (Millions of euros) 

ASSETS 
Cash and balances with central banks 

Financial assets held for trading 

Financial assets designated at fair value through profit or loss 

Available-for-sale financial assets 

Loans and receivables 

Held-to-maturity investments 

Derivatives – Hedge accounting 

LIABILITIES 
Financial liabilities held for trading  

Financial liabilities at amortized cost 

Hedging derivatives 

2017 

2016 

Notes 

Carrying 
Amount 

Fair Value 

Carrying 
Amount 

Fair Value 

7 

8 

9 

10 

11 

12 

13 

8 

20 

13 

18,503 

50,424 

648 

18,503 

50,424 

648 

15,855 

57,440 

- 

15,855 

57,440 

- 

24,205 

24,205 

29,004 

29,004 

244,232 

245,865 

251,487 

253,285 

8,355 

1,561 

8,402 

1,561 

11,424 

11,507 

1,586 

1,586 

43,703 

43,703 

48,265 

48,265 

305,797 

308,546 

319,884 

324,812 

1,327 

1,327 

1,488 

1,488 

Not  all  assets  and  liabilities  are  recorded  at  fair  value,  so  below  we  provide  the  information  on  financial 
instruments  at  fair  value  and  subsequently  the  information  of  those  recorded  at  cost  with  an  assigned  value, 
although this value is not used when accounting for these instruments. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 80 

6.1  Fair  value  of  certain  financial  instruments  registered  at  fair  value 
using valuation criteria 

The following table shows the financial instruments carried at fair value in the accompanying balance sheets, 
broken down by the measurement technique used to determine their fair value: 

Fair Value of financial Instruments by Levels (Millions of euros) 

ASSETS 

Financial assets held for trading 

8 

14,768 

35,368 

288 

16,053 

41,207 

180 

Notes 

2017 

2016 

Level 1 

Level 2 

Level 3 

Level 1 

Level 2 

Level 3 

- 

168 

33 

- 

20 

80 

35,167 

187 

Loans and advances 

Debt securities  

Equity instruments  

Derivatives 

Financial assets designated at fair value through 
profit or loss 

Available-for-sale financial assets  

Debt securities 

Equity instruments 

Hedging Derivatives 

LIABILITIES 

Financial liabilities held for trading  

Derivatives 

Short positions  

Hedging Derivatives 

9 

10 

13 

8 

13 

- 

7,498 

6,089 

1,181 

- 

23,473 

21,193 

2,280 

648 

488 

480 

8 

- 

1,561 

8,710 

1,105 

7,606 

34,874 

34,874 

- 

- 

1,327 

- 

11,109 

3,769 

1,175 

- 

28,066 

24,717 

3,349 

- 

412 

7 

40,788 

- 

752 

751 

1 

- 

1,586 

8,230 

39,989 

916 

39,989 

7,314 

- 

- 

1,488 

- 

24 

96 

60 

- 

30 

30 

- 

- 

47 

47 

- 

- 

- 

160 

154 

6 

- 

119 

119 

- 

- 

The  heading  “Available-for-sale  financial  assets”  in  the  accompanying  balance  sheets  as  of  December  31, 
2017 and 2016 additionally includes €84 and €156 million, respectively, accounted for at cost, as indicated in 
the  section  of  this  Note  entitled  “Financial  instruments  at  cost”.  Also,  under  the  heading  "Financial  assets 
designated at fair value through profit or loss" includes a balance of €648 million euros, classified as Level 2.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 81 

The  following  table  sets  forth  the  main  measurement  techniques,  hypothesis  and  inputs  used  in  the  estimation  of  fair  value  of  the  financial  instruments 
classified under Levels 2 and 3, based on the type of financial asset and liability and the corresponding balances as of December 31, 2017: 

December 2017. Fair Value of financial Instruments by Levels  (Millions of euros). 

Level 2 

Level 3 

Valuation technique(s) 

Observable inputs 

Unobservable inputs 

ASSETS 

Financial assets held for trading 

35,368 

288 

Loans and advances 

Debt securities  

Equity instruments  

Derivatives 

Interest rate 

Equity 

Foreign exchange and gold 

Credit 

Commodities 

Financial assets designated at fair value through profit or loss 

Loans and advances 

Debt securities 

Equity instruments 

Available-for-sale financial assets  

Debt securities 

Equity instruments 

Hedging derivatives 

Interest rate 

Equity 

Foreign exchange and gold 

Credit 

Commodities 

- 

168 

33 

- 

20 

80 

Present-value method 
(Discounted future cash flows) 
Present-value method 
(Discounted future cash flows) 
Comparable pricing (Observable price in a similar market) 
Present-value method 

35,167 

187 

- Issuer´s credit risk 
- Current market interest rates 
- Issuer´s credit risk 
- Current market interest rates 
- Brokers quotes 
- Market operations 
- NAVs published 

- Prepayment rates 
- Issuer credit risk 
- Recovery rates 
- Prepayment rates 
- Issuer´s credit risk 
- Recovery rates 
- NAV provided by the administrator of the fund 

Interest rate products (Interest rate swaps, Call money Swaps y FRA): Discounted cash flows 
Caps/Floors: Black, Hull-White y  SABR 
Bond options: Black 
Future and Equity Forward: Discounted future cash flows 
Equity Options: Local Volatility, Moment adjustment  
Future and Equity Forward: Discounted future cash flows 
Foreign exchange Options: Local Volatility, moments ajustment 

Credit Derivatives: Default model and Gaussian copula 

Commodities: Moment adjustment and Discounted cash flows 

-  Exchange rates 
-  Market quoted future prices 
-  Market interest rates 
-  Underlying assests prices: shares, funds, 

commodities 

-  Market observable volatilities   
-  Issuer credit spread levels 
-  Quoted dividends 
-  Market listed correlations 

- Beta 
- Correlation between tenors 
- Interes rates volatility 
- Volatility of volatility 
- Assets correlation 
- Volatility of volatility 
- Assets correlation 
- Correlation default 
- Credit spread 
- Recovery rates 

648 

648 

- 

- 

488 

480 

8 

1,561 

- 

- 

- 

- 

160 

154 

6 

- 

Present-value method 
(Discounted future cash flows) 
Present-value method 
(Discounted future cash flows) 
Comparable pricing (Observable price in a similar market) 
Present-value method 

Present-value method 
(Discounted future cash flows) 

Comparable pricing (Observable price in a similar market) 
Present-value method 

- Issuer credit risk 
- Current market interest rates 
- Issuer credit risk 
- Current market interest rates 
- Brokers quotes 
- Market operations 
- NAVs published 

- Issuer´s credit risk 
- Current market interest rates 
- Brokers quotes 
- Market operations 
- NAVs published 

- Prepayment rates 
- Issuer credit risk 
- Recovery rates 
- Prepayment rates 
- Issuer credit risk 
- Recovery rates 
- NAV provided by the administrator of the fund 

- Prepayment rates 
- Issuer credit risk 
- Recovery rates 
- NAV provided by the administrator of the fund 

Interest rate products (Interest rate swaps, Call money Swaps y FRA): Discounted cash flows 
Caps/Floors: Black, Hull-White y  SABR 
Bond options: Black 
Future and Equity Forward: Discounted future cash flows 
Equity Options: Local Volatility, Moment adjustment  
Future and Equity Forward: Discounted future cash flows 
Foreign exchange Options: Local Volatility, moments ajustment 

Credit Derivatives: Default model and Gaussian copula 

Commodities: Moment adjustment and Discounted cash flows 

-  Exchange rates 
-  Market quoted future prices 
-  Market interest rates 
-  Underlying assests prices: shares, funds, 

commodities 

-  Market observable volatilities   
-  Issuer credit spread levels 
-  Quoted dividends 
-  Market listed correlations 

- Beta 
- Correlation rate/credit 
- Credit default volatility 
- Volatility of volatility 
- Interest rate yields 
- Dividends 

- Correlatio default 
- Credit spread 
- Recovery rates 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 82 

December 2017. Fair Value of financial Instruments by Levels (Millions of euros). 

Level 2 

Level 3 

Valuation technique(s) 

Observable inputs 

Unobservable inputs 

LIABILITIES- 

Financial liabilities held for trading  

Derivatives 

Interest rate 

Equity 

Foreign exchange and gold 

Credit 

Commodities 

Short positions  

Financial liabilities designated at fair value through profit or loss 

34,874 

34,874 

119 

119   

Interest rate products (Interest rate swaps, Call money Swaps y FRA): Discounted cash flows 
Caps/Floors: Black, Hull-White y  SABR 
Bond options: Black 
 Swaptions: Black, Hull-White y LGM 
Other Interest rate options: Black, Hull-White y LGM 
Constant Maturity Swaps: SABR 

Future and Equity Forward: Discounted future cash flows 
Equity Options: Local Volatility, Moment adjustment  

Future and Equity Forward: Discounted future cash flows 
Foreign exchange Options: Local Volatility, moments ajustment 

Credit Derivatives: Default model and Gaussian copula 

Commodities: Moment adjustment and Discounted cash flows 

- 

- 

- 

Present-value method 
(Discounted future cash flows) 

- 

Present-value method 
(Discounted future cash flows) 

Derivatives – Hedge accounting 

1,327 

- 

Interest rate 

Equity 

Foreign exchange and gold 

Credit 

Commodities 

Interest rate products (Interest rate swaps, Call money Swaps y FRA): Discounted cash flows 
Caps/Floors: Black, Hull-White y  SABR 
Bond options: Black 
 Swaptions: Black, Hull-White y LGM 
Other Interest rate options: Black, Hull-White y LGM 
Constant Maturity Swaps: SABR 

Future and Equity Forward: Discounted future cash flows 
Equity Options: Local Volatility, Moment adjustment  

Future and Equity Forward: Discounted future cash flows 
Foreign exchange Options: Local Volatility, moments ajustment 

Credit Derivatives: Default model and Gaussian copula 

Commodities: Moment adjustment and Discounted cash flows 

-  Exchange rates 
-  Market quoted future prices 
-  Market interest rates 
-  Underlying assests prices: shares, funds, 

commodities 

-  Market observable volatilities   
-  Issuer credit spread levels 
-  Quoted dividends 
-  Market listed correlations 

- Issuer credit risk 
- Current market interest rates 

- Prepayment rates 
- Issuer´s credit risk 
- Current market interest rates 

-  Exchange rates 
-  Market quoted future prices 
-  Market interest rates 
-  Underlying assests prices: shares, funds, 

commodities 

-  Market observable volatilities   
-  Issuer credit spread levels 
-  Quoted dividends 
-  Market listed correlations 

- Beta 
- Correlation between tenors 
- Interes rates volatility 

- Volatility of volatility 
- Assets correlation 

- Volatility of volatility 
- Assets correlation 

- Correlation default 
- Credit spread 
- Recovery rates 
- Interest rate yield 
- Default volatility 

- Correlation default 
- Credit spread 
- Recovery rates 
- Interest rate yield 

- Beta 
- Correlation between tenors 
- Interes rates volatility 

- Volatility of volatility 
- Assets correlation 

- Volatility of volatility 
- Assets correlation 

- Correlatio default 
- Credit spread 
- Recovery rates 
- Interest rate yield 
- Default volatility 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 83 

Quantitative information of non-observable inputs used to calculate Level 3 valuations is presented below: 

Financial instrument 

Valuation 
technique(s) 

Significant 
unobservable inputs 

Min 

Max 

Average 

Units 

Debt Securities 

Equity instruments 

Credit Option 

Corporate Bond Option 

Net Present  Value 

Comparable pricing 

Net  Asset Value 

Comparable pricing 

Gaussian Copula 

Credit Spread 

Recovery Rate 

- 

7.70% 

- 

78.27 

32.70% 

82.15% 

399.93 

34.58% 

207.70% 

b.p. 

% 

% 

Correlation Default 

35.19% 

43.92% 

57.82% 

% 

Black 76 

Price Volatility 

- 

- 

- 

vegas 

Heston 

Forward Volatility Skew 

56.63 

56.63 

56.63 

vegas 

Equity OTC Option 

Local Volatility 

Dividends 

Volatility 

FX OTC Options 

Black Scholes/Local Vol  Volatility 

Beta 

1.89 

0.78 

0.25 

Interest Rate Option 

Libor Market Model 

Correlation Rate/Credit 

(100) 

Credit Default Volatility 

- 

22.96 

77.03 

vegas 

7.67 

9.00 

- 

- 

15.47 

vegas 

18.00 

100 

% 

% 

- 

vegas 

The  main  techniques  used  for  the  assessment  of  the  main  instruments  classified  in  Level  3,  and  its  main 
unobservable inputs, are described below: 

  The net present value: This model uses the future cash flows of each instrument, which are established in 
the different contracts, and discounted to their present value. This model often includes many observable 
market parameters, but may also include unobservable market parameters directly, as described below: 

•  Credit  Spread:  represents  the  difference  in  yield  of  an  instrument  and  the  reference  rate,  reflecting 
the additional return that a market participant would require to take the credit risk of that instrument. 
Therefore, the credit spread of an instrument is part of the discount rate used to calculate the present 
value of future cash flows. 

•  Recovery rate: defines how the percentage of principal and interest recovered from a debt instrument 

that has defaulted. 

  Comparable  prices:  prices  of  comparable  instruments  and  benchmarks  are  used  to  calculate  its  yield 
from  the  entry  price  or  current  rating  making  further  adjustments  to  account  for  differences  that  may 
exist  between  valued  asset  and  it  is  taken  reference.  It  can  also  be  assumed  that  the  price  of  an 
instrument is equivalent to the comparable instrument. 

  Net  asset  value:  represents  the  total  value  of  the  assets  and  liabilities  of  a  fund  and  is  published by  the 

fund manager thereof. 

  Gaussian  copula:  dependent  on  credit  instruments  of  various  references,  the  joint  density  function  to 
integrate  to  value  is  constructed  by  a  Gaussian  copula  that  relates  the  marginal  densities  by  a  normal 
distribution, usually extracted from the correlation matrix of events approaching default by CDS issuers. 

  Black  76:  variant  of  Black  Scholes  model,  which  main  application  is  the  valuation  of  bond  options,  caps 

floors and swaptions to directly model the behavior of the Forward and not the own Spot. 

  Black Scholes: The Black Scholes model postulates log-normal distribution for the prices of securities, so 

that the expected return under the risk neutral measure is the risk free interest rate. Under this 

 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 84 

assumption, the price of vanilla options can be obtained analytically, so that inverting the Black- Scholes 
formula, the implied volatility for process of the price can be calculated. 

  Heston: the model, typically applied to equity options assumes stochastic behavior of volatility. According 
to  which,  the  volatility  follows  a  process  that  reverts  to  a  long-term  level  and  is  correlated  with  the 
underlying 
in  which  the  volatility  evolves 
deterministically, the Heston model is more flexible, allowing it to be similar to that observed in the short 
term today. 

instrument.  As  opposed  to 

local  volatility  models, 

  Libor  market  model:  This  model  assumes  that  the  dynamics  of  the  interest  rate  curve  can  be  modeled 
based on the set of forwards that compose the process. The correlation matrix is parameterized on the 
assumption  that  the  correlation  between  any  two  forwards  decreases  at  a  constant  rate,  beta,  to  the 
extent of the difference in their respective due dates. The multifactorial frame of this model makes it ideal 
for the valuation of instruments sensitive to the slope or curve. 

  Local Volatility: In the local volatility models of the volatility, instead of being static, evolves over time 

according to the level of moneyness of the underlying, capturing the existence of smiles. These models 
are appropriate for pricing path dependent options when use Monte Carlo simulation technique is used. 

Adjustments to the valuation for risk of default 

The credit valuation adjustments (“CVA”) and debit  valuation adjustments (“DVA”) are a part of derivative 
valuations,  both  assets  and  liabilities,  to  reflect  the  impact  in  the  fair  value  of  the  credit  risk  of  the 
counterparty and our own, respectively. 

These adjustments are calculated by estimating Exposure At Default, Probability of Default and Loss Given 
Default, for all derivative products on any instrument at the legal entity level (all counterparties under a same 
ISDA / CMOF) to which BBVA has exposure. 

As  a  general  rule,  the  calculation  of  CVA  is  done  through  simulations  of  market  and  credit  variables  to 
calculate  the  expected  positive  exposure,  given  the  Exposure  at  Default  and  multiplying  the  result  by  the 
Loss  Given  Default  of  the  counterparty.  Consequently,  the  DVA  is  calculated  as  the  result  of  the  expected 
negative exposure given the Exposure at Default and multiplying the result by the Loss Given Default of the 
counterparty. Both calculations are performed throughout the entire period of potential exposure. 

The information needed to calculate the exposure at default and the loss given default come from the credit 
markets  (Credit  Default  Swaps  or  iTraxx  Indexes),  save  for  cases  where  an  internal  rating  is  available.  For 
those  cases  where  the  information  is  not  available,  BBVA  implements  a  mapping  process  based  on  the 
sector,  rating  and  geography  to  assign  probabilities  of  both  probability  of  default  and  loss  given  default, 
calibrated  directly  to  market  or  with  an  adjustment  market  factor  for  the  probability  of  default  and  the 
historical expected loss.  

The impact recorded under "Net gains (losses) on financial asset and liabilities" in the income statement for 
the  year  ended  December  31,  2017  corresponding  to  the  credit  risk  assessment  of  the  asset  derivative 
positions  as  "Credit  Valuation  Adjustment"  (CVA)  and  liabilities  derivative  position  as  "Debit  Valuation 
Adjustment"  (DVA),  increased  to    €-125  million  and  €39  million,  respectively.  The  impact  recorded  under 
“Gains  or  (-)  losses  on  financial  assets  and  liabilities  held  for  trading,  net”  in  the  income  statement 
corresponding to the mentioned adjustments was a net impact of €-25 million. Additionally, as of December 
31,  2017,  €-10  million  related  to  the  “Funding  Valuation  Adjustments”  (“FVA”)  were  recognized  in  the 
consolidated balance sheet. 

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 85 

Financial assets and liabilities classified as Level 3 

The changes in the balance of  Level  3 financial assets and liabilities included in the accompanying balance 
sheets during the year 2017 and 2016, are as follows: 

Financial Assets Level 3. Changes in the Period (Millions of euros) 

Balance at the beginning 

Changes in fair value recognized in profit and loss (*) 

Changes in fair value not recognized in profit and loss 

Acquisitions, disposals and liquidations 

Net transfers to level 3 

Exchange differences and others 
Balance at the end 

2017 

2016 

Assets 

Liabilities 

Assets 

Liabilities 

210 

(20) 

(5) 

180 

82 

- 

448 

47 

(26) 

- 

98 

- 

- 

119 

180 

36 

- 

(23) 

16 

- 

210 

37 

(6) 

- 

15 

- 

- 

47 

(*)  Corresponds to securities remain in balance as of December 31, 2017 and 2016. 

Valuation adjustments are recorded in the income statement under the heading "Gains or losses on financial 
assets and liabilities designated at fair value through profit or loss" 

In 2017, the profit/loss on sales of financial instruments classified as level 3 recognized in the accompanying 
income statement was not material. 

Transfers between levels 

The Global Valuation Area, in collaboration with the Technology and Methodology Area, has established the 
rules for a proper financials instruments held for trading classification according to the fair value hierarchy 
defined by international accounting standards. 

On a monthly basis, any new assets registered in the portfolio are classified, according to  this criterion,  by 
the generating subsidiary. Then, there is a quarterly review of the portfolio in order to analyze the need for a 
change in classification of any of these assets. 

The  financial  instruments  transferred  between  the  different  levels  of  measurement  in  2017  are  at  the 
following amounts in the accompanying balance sheets as of December 31, 2017: 

Transfer between levels (Millions of euros) 

ASSETS 

Financial assets held for trading 

Available-for-sale financial assets 

Hedging Derivatives 

Total 

LIABILITIES- 

Total 

From: 

Level I 

Level 2 

Level 3 

To: 

Level 2 

Level 3 

Level 1 

Level 3 

Level 1 

Level 2 

14 

101 

115 

-

-

1 

50 

50 

- 

- 

38 

130 

169 

-

-

7 

25 

31 

-

-

- 

- 

- 

-

-

- 

- 

- 

-

-

The amount of financial instruments that were transferred between levels of valuation for 2017 is insignificant 
relative  to  the  total  portfolios,  basically  corresponding  to  the  above  revisions  of  the  classification  between 
levels because these assets had modified some of its features . Specifically: 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 86 

  The transfers between Tier 1 and 2 were generally produced mainly in debt securities, which are either no 
longer listed on an active market (transfer from Tier 1 to 2) or are just starting to be listed (transfer from 
Tier 2 to 1). 

  The transfers from Tier 2 to Tier 3 are mainly as a result of equity issuances. 

Sensitivity Analysis 

Sensitivity analysis is performed on products with significant unobservable inputs (products included in level 
3), in order to obtain a reasonable range of possible alternative valuations. This analysis is carried out on a 
monthly basis, based on the criteria defined by the Global Valuation Area taking into account the nature of 
the methods used for the assessment and the reliability and availability of inputs and proxies used. In order 
to  establish,  with  a  sufficient  degree  of  certainty,  the  valuating  risk  that  is  incurred  in  such  assets  without 
applying diversification criteria between them. 

As of December 31, 2017, the effect on the income and equity of changing the main hypotheses used for the 
measurement of Level 3 financial instruments for other reasonably possible models, taking the highest (most 
favorable hypotheses) or lowest (least favorable hypotheses) value of the range deemed probable, would be 
as follows: 

Financial Assets Level 3: Sensitivity Analysis (Millions of euros) 

Potential Impact on Consolidated Income 
Statement  

Potential Impact on Total Equity  

Most Favorable 
Hypothesis 

Least Favorable 
Hypothesis 

Most Favorable 
Hypothesis 

Least Favorable 
Hypothesis 

ASSETS 

Financial assets held for trading 

Available-for-sale financial assets 

Hedging Derivatives 

LIABILITIES- 

Financial liabilities held for trading 

Total 

7 

- 

- 

- 

1 
7 

(18) 

- 

- 

- 

- 
(18) 

- 

12 

- 

- 

- 
12 

- 

(20) 

- 

- 

- 
(20) 

 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 87 

6.2 Fair value of financial instruments carried at cost  

The  valuation  methods  used  to  calculate  the  fair  value  of  financial  assets  and  liabilities  carried  at  cost  are 
presented below: 

  The fair value of "Cash and balances with central banks and other demand deposits" has been assimilated 

to their book value, as it is mainly short-term balances. 

  The  fair  value  of  the  "Loans  and  receivables",  Held  to  maturity  unlisted  investments”  and  "financial 
liabilities  at  amortized  cost"  was  estimated  using  the  method  of  discounted  expected  future  cash  flows 
using  market  interest  rates  at  the  end  of  each  year.  Additionally,  factors  such  as  credit  spreads  and 
prepayment rates are taken into account. 

The  following  table  presents  key  financial  instruments  carried  at  amortized  cost  in  the  accompanying 
balance sheets, broken down according to the method of valuation used to estimate their fair value: 

Fair Value of financial Instruments at amortized cost by Levels (Millions of euros) 

Notes 

2017 

2016 

Level 1 

Level 2 

Level 3 

Level 1 

Level 2 

Level 3 

ASSETS- 

Cash and cash balances at central banks 

Loans and receivables  

Held-to-maturity investments 

LIABILITIES- 

Financial liabilities at amortized cost  

7 

11 

12 

20 

18,503 

- 

- 

15,855 

- 

- 

- 

9,271 

236,593 

- 

10,991 

242,293 

8,392 

10 

- 

11,496 

11 

- 

- 

- 

308,546 

- 

- 

324,812 

The main valuation methods, hypotheses and inputs used to estimate the fair value of financial instruments 
accounted  for  at  cost  and  classified  in  levels  2  and  3  is  shown  below.  These  are  broken  down  by  type  of 
financial instrument and the balances correspond to those at December 31, 2017: 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 88 

Fair Value of financial Instruments by Levels (Millions of euros) 

Level 2 

Level 3 

Valuation technique(s) 

Observable inputs 

ASSETS  

Loans and receivables 

9,271  236,593 

Central Banks 

- 

28 

Loans and advances to credit 
institutions 

- 

22,491 

Present-value method 
(Discounted future cash flows) 

- Credit spread 
- Prepayment rates 
- Interest rate yield 

- Credit spread 
- Prepayment rates 
- Interest rate yield 

- Credit spread 
- Prepayment rates 
- Interest rate yield 

- Credit spread 
- Interest rate yield 

Present-value method 
(Discounted future cash flows) 

- Credit spread 
- Interest rate yield 

Present-value method 
(Discounted future cash flows) 

- Issuer´s credit risk 
- Prepayment rates 
- Interest rate yield 

Loans and advances to customers 

-  212,843 

Debt securities 

9,271 

1,231 

Held-to-maturity investments 

Debt securities 

LIABILITIES 

Financial liabilities at amortized cost  

Central Banks 

Loans and advances to credit 
institutions 

Loans and advances to customers 

Debt securities 

Other financial liabilities 

Financial instruments at cost 

10 

10 

-  

- 

-  308,546  

-  308,546 

- 

- 

28,132 

40,763 

-  195,271 

- 

- 

36,125 

8,255 

As  of  December  31,  2017  and  2016,  equity  instruments,  derivatives  with  these  equity  instruments  as 
underlying assets, and certain discretionary profit-sharing arrangements in some companies, are recognized 
at cost in the balance sheets because their fair value could not be reliably determined, as they are not traded 
in organized markets and, thus, their unobservable inputs are significant. On the above dates, the balance of 
these financial instruments recognized in the portfolio of available-for-sale financial assets amounted to €84 
million and €156 million, respectively. 

The table below outlines the financial assets and liabilities carried at cost that were sold in 2017 and 2016: 

Sales of Financial Instruments at Cost (Millions of euros) 

Amount of Sale (A) 

Carrying Amount at Sale Date  (B) 

Gains (Losses) (A-B) 

2017 

21 

15 

6 

2016 

149 

8 

141 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 89 

7  Cash  and  cash  balances  at  centrals  and  banks  and  other 
demands  deposits  and  Financial  liabilities  measured  at 
amortized cost 

The  breakdown  of  the  balance  under  the  headings  “Cash  and  cash  balances  at  central  banks  and  other 
demands  deposits”  and  "Financial  liabilities  at  amortized  cost  –  Deposits  from  central  banks"  in  the 
accompanying balance sheets is as follows: 

Cash and cash balances at central banks (Millions of euros) 

Cash on hand 

Cash balances at central banks 

Other demand deposits 

Total 

2017 

906 

15,858 

1,739 

18,503 

Financial liabilities measured at amortised cost. Deposits from Central Banks (Millions of euros) 

2016 

879 

14,913 

63 

15,855 

2016 

26,514 

115 

26,629 

Notes 

31 

20.1 

2017 

26,095 

2,037 

28,132 

Deposits from Central Banks 

Repurchase agreements  

Total 

8 

Financial assets and liabilities held for trading 

8.1 Breakdown of the balance 

The breakdown of the balance under these headings in the accompanying balance sheets is as follows: 

Financial Assets and Liabilities Held-for-Trading (Millions of euros) 

Notes  

2017 

2016 

ASSETS 

Derivatives 

Equity instruments 

Debt securities 
Total 

LIABILITIES 

Trading derivatives 

Short positions 

Other financial liabilities 
Total 

8.2 Debt securities 

5.3.1 

5.3.1 

36,536 

6,202 

7,686 
50,424 

36,097 

7,606 

- 
43,703 

42,023 

3,873 

11,544 
57,440 

40,951 

7,314 

- 
48,265 

The breakdown by type of instrument of the balance under this heading in the accompanying balance sheets 
is as follows: 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

Financial Assets Held-for-Trading. Debt securities by issuer (Millions of euros) 

Issued by Central Banks 

Issued by public administrations 

Issued by financial institutions 

Other debt securities 

Total 

P. 90 

2016 

- 

10,146 

609 

789 

11,544 

2017 

3 

6,727 

477 

479 

7,686 

The  debt  securities  included  under  Financial  Assets  Held  for  Trading  earned  average  annual  interest  of 
0.463% in 2017 (0.324% in 2016). 

8.3 Equity instruments 

The breakdown of the balance under this heading in the accompanying balance sheets is as follows: 

Financial Assets Held-for-Trading. Equity instruments by Issuer (Millions of euros) 

Shares of Spanish companies 

Credit institutions 

Other sectors 

Subtotal 

Shares of foreign companies 

Credit institutions 

Other sectors 

Subtotal 

Shares in the net assets of mutual funds 

Total 

8.4 Derivatives  

2017 

2016 

617 

549 

1,166 

342 

3,934 

4,276 

760 

6,202 

781 

935 

1,716 

246 

1,753 

1,999 

158 

3,873 

The  derivatives  portfolio  arises  from  the  Bank’s  need  to  manage  the  risks  incurred  by  it  in  the  course  of 
normal business activity, as well as commercializing these products to large corporations, mutual funds, etc. 
As  of  December  31,  2017  and  2016,  derivatives  are  principally  contracted  in  over-the-counter  (OTC) 
markets, with credit entities other financial corporations, and are related to foreign-exchange, interest-rate 
and equity risk. 

Below  is  a  breakdown  of  the  net  positions  by  transaction  type  of  the  fair  value  of  outstanding  financial 
derivatives recognized in the accompanying balance sheets, divided into organized and OTC markets: 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 91 

Diciembre 2017 - Derivatives by type of risk / by product or by type of market (Millions of euros) 

Assets 

Liabilities 

Notional amount - Total 

Interest rate 

OTC options 

OTC other 

Organized market options 

Organized market other 

Equity 

OTC options 

OTC other 

Organized market options 

Organized market other 

Foreign exchange and gold 

OTC options 

OTC other 

Organized market options 

Organized market other 

Credit 

Credit default swap 

Credit spread option 

Total return swap 

Other 

Commodity 

Other 

DERIVATIVES 

Of which: OTC - credit institutions 

Of which: OTC - other financial corporations 

Of which: OTC - other 

24,506 

2,413 

22,093 

- 

- 

1,701 

462 

57 

1,181 

- 

9,848 

205 

9,643 

- 

- 

481 

481 

- 

- 

- 

- 

- 

22,961 

2,544 

20,418 

- 

- 

2,144 

949 

91 

1,105 

- 

10,464 

161 

10,303 

- 

- 

527 

527 

- 

- 

- 

- 

- 

36,536 

20,680 

11,018 

3,656 

36,097 

22,979 

10,019 

1,994 

1,988,907 

208,736 

1,761,910 

600 

17,662 

92,720 

33,935 

6,717 

47,568 

4,500 

398,334 

25,378 

372,956 

- 

- 

28,432 

28,232 

200 

- 

- 

- 

- 

2,508,392 

823,292 

1,519,487 

95,284 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 92 

Diciembre 2016 - Derivatives by type of risk / by product or by type of market  (Millions of euros) 

Interest rate 

OTC options 

OTC other 

Organized market options 

Organized market other 

Equity 

OTC options 

OTC other 

Organized market options 

Organized market other 

Foreign exchange and gold 

OTC options 

OTC other 

Organized market options 

Organized market other 

Credit 

Credit default swap 

Credit spread option 

Total return swap 

Other 

Commodity 

Other 

DERIVATIVES 

Of which: OTC - credit institutions 

Of which: OTC - other financial corporations 

Of which: OTC - other 

Assets 

27,265 

3,270 

23,994 

1 

- 

2,008 

745 

89 

1,174 

- 

12,504 

297 

12,207 

- 

- 

246 

246 

- 

- 

- 

- 

- 

42,023 

25,693 

10,391 

4,764 

Liabilities 

Notional amount - Total 

25,540 

3,379 

22,161 

- 

- 

1,985 

990 

79 

916 

- 

13,198 

398 

12,800 

- 

- 

229 

229 

- 

- 

- 

- 

- 

40,951 

27,835 

8,923 

3,277 

1,477,601 

210,629 

1,251,133 

1,311 

14,528 

87,107 

44,538 

4,109 

34,916 

3,544 

378,670 

23,978 

354,691 

- 

- 

16,136 

15,986 

150 

- 

- 

- 

- 

1,959,514 

816,295 

990,992 

97,927 

9  Financial assets and liabilities at fair value through profit or 

loss 

As  of  December  31,  2017,  the  heading  "Financial  assets  designated  at  fair  value  through  profit  or  loss" 
includes  temporary  acquisitions  of  assets  for  a  nominal  amount  of  $750  million  (€648  million)  (see  Note 
5.3.1). 

Said  registry  has  been  made  to  reduce  inconsistencies  (asymmetries)  between  said  operations  and  those 
used to manage their risk. 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 93 

10  Available-for-sale financial assets 

10.1  Breakdown of the balance 

The breakdown of the balance by the main financial instruments in the accompanying balance sheets is as 
follows: 

Available-for-Sale Financial Assets (Millions of euros) 

Debt securities 

Impairment losses 

Subtotal 

Equity instruments 

Impairment losses 

Subtotal 

Total  

10.2  Debt securities 

Notes 

5.3.1 

5.3.1 

2017 

21,848 

(21) 
21,827 

3,598 

(1,220) 
2,378 

24,205 

2016 

25,640 

(142) 
25,498 

3,603 

(97) 
3,506 

29,004 

The  breakdown  of  the  balance  under  the  heading  “Debt  securities”,  broken  down  by  the  nature  of  the 
financial instruments, is as follows: 

 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 94 

December 2017 - Available-for-sale financial assets. Debt Securities.(Millions of euros) 

Amortized 
Cost (*) 

Unrealized 
Gains 

Unrealized 
Losses 

Book 
Value 

Domestic Debt Securities 

Spanish Government and other government agency debt securities 

13,636 

Other debt securities 

Issue by Central Banks 

Issue by credit institutions 

Issue by other issuers 

Subtotal  

Foreign Debt Securities 

Mexico 

Mexican Government and other government agency debt securities 

Other debt securities 

Issue by Central Banks 

Issue by credit institutions 

Issue by other issuers 

The United States 

Government securities  

US Treasury and other US Government agencies 

States and political subdivisions  

Other debt securities 

Issue by Central Banks 

Issue by credit institutions 

Issue by other issuers 

Turkey 

Turkey Government and other government agency debt securities 

Other debt securities 

Issued by Central Banks 

Issued by credit institutions 

Issued by other issuers 

Other countries 

Other foreign governments and other government agency debt securities 

Other debt securities 

Issue by Central Banks 

Issue by credit institutions 

Issue by other issuers 

Subtotal  

Total 

986 

- 

271 

715 

14,622 

490 

131 

359 

- 

- 

359 

786 

137 

137 

- 

649 

- 

30 

619 

- 

- 

- 

- 

- 

- 

5,317 

4,297 

1,020 

46 

176 

798 

6,593 

21,215 

437 

21 

- 

3 

18 

458 

9 

4 

5 

- 

- 

5 

6 

- 

- 

- 

6 

- 

1 

5 

- 

- 

- 

- 

- 

- 

227 

219 

8 

- 

1 

7 

242 

700 

(14) 

- 

- 

- 

- 

14,059 

1,007 

- 

274 

733 

(14) 

15,066 

- 

- 

- 

- 

- 

- 

(3) 

- 

- 

- 

(3) 

- 

- 

(3) 

- 

- 

- 

- 

- 

- 

(71) 

(63) 

(8) 

- 

(1) 

(7) 

(74) 

(88) 

499 

135 

364 

- 

- 

364 

789 

137 

137 

- 

652 

- 

31 

621 

- 

- 

- 

- 

- 

- 

5,473 

4,453 

1,020 

46 

176 

798 

6,761 

21,827 

 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 95 

December 2016 - Available-for-sale financial assets. Debt Securities (Millions of euros) 

Domestic Debt Securities 

Spanish Government and other government agency debt securities 

Other debt securities 

Issue by Central Banks 

Issue by credit institutions 

Issue by other issuers 

Subtotal  

Foreign Debt Securities 

Mexico 

Mexican Government and other government agency debt securities 

Other debt securities 

Issue by Central Banks 

Issue by credit institutions 

Issue by other issuers 

The United States 

Government securities  

US Treasury and other US Government agencies 

States and political subdivisions  

Other debt securities 

Issue by Central Banks 

Issue by credit institutions 

Issue by other issuers 

Turkey 

Turkey Government and other government agency debt securities 

Other debt securities 

Issued by Central Banks 

Issued by credit institutions 

Issued by other issuers 

Other countries 

Other foreign governments and other government agency debt securities 

Other debt securities 

Issue by Central Banks 

Issue by credit institutions 

Issue by other issuers 

Subtotal  

Total 

Amortized 
Cost (*) 

Unrealized 
Gains 

Unrealized 
Losses 

Book 
Value 

13,288 

1,072 

- 

224 

848 

372 

9 

- 

2 

7 

14,360 

381 

627 

133 

494 

- 

- 

494 

1,809 

157 

157 

- 

1,652 

- 

34 

1,618 

- 

- 

- 

- 

- 

- 

8,187 

4,822 

3,365 

16 

216 

3,133 

10,623 

24,983 

2 

- 

2 

- 

- 

2 

11 

- 

- 

- 

11 

- 

1 

10 

- 

- 

- 

- 

- 

- 

270 

251 

19 

- 

1 

18 

283 

664 

(16) 

(1) 

- 

- 

(1) 

(17) 

(9) 

(3) 

(6) 

- 

- 

(6) 

(22) 

- 

- 

- 

13,644 

1,080 

- 

226 

854 

14,724 

620 

130 

490 

- 

- 

490 

1,798 

157 

157 

- 

(22) 

1,641 

- 

- 

- 

35 

(22) 

1,606 

- 

- 

- 

- 

- 

- 

(101) 

(72) 

(29) 

- 

(1) 

(28) 

(132) 

(149) 

- 

- 

- 

- 

- 

- 

8,356 

5,001 

3,355 

16 

216 

3,123 

10,774 

25,498 

The credit ratings of the issuers of debt securities in the available-for-sale portfolio as of December 31, 2017 
and 2016, are as follows: 

 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

Available-for-sale financial assets. Debt Securities by Rating 

AAA 

AA+ 

AA 

AA- 

A+ 

A 

A- 

BBB+ 

BBB 

BBB- 

BB+ or below 

Without rating 

Total 

December  2017 

Book value 
(Millions of Euros) 

- 

35 

194 

30 

148 

145 

149 

% 

- 

0.2% 

0.9% 

0.1% 

0.7% 

0.7% 

0.7% 

December  2016 

Book value 
(Millions of Euros) 

175 

116 

123 

69 

536 

303 

576 

P. 96 

% 

- 

- 

0.2% 

0.8% 

- 

- 

- 

15,326 

70.2% 

4,725 

21.6% 

144 

166 

765 

0.7% 

0.8% 

3.5% 

19,158 

59.2% 

1,387 

1,246 

1,086 

721 

3.3% 

29.3% 

- 

7.2% 

21,827  100.0% 

25,498 

100.0% 

10.3  Equity instruments 

The breakdown of the balance under the heading "Equity instruments" as of December 31, 2017 and 2016 is 
as follows: 

December 2017 - Available-for-sale financial assets. Equity Instruments. December 2017 (Millions of euros) 

Amortized 
Cost 

Unrealized 
Gains 

Unrealized 
Losses 

Equity instruments listed 

Listed Spanish company shares 

Credit institutions 

Other entities 

Listed foreign company shares 

United States 

Other countries 

Subtotal 

Unlisted equity instruments 

Unlisted Spanish company shares 

Credit institutions 

Other entities 

Unlisted foreign companies shares 

United States 

Other countries 

Subtotal 

Total 

2,163 

- 

2,163 

56 

- 

56 
2,219 

31 

4 

27 

87 

73 

14 
118 

2,337 

- 

- 

- 

5 

- 

5 
5 

23 

- 

23 

16 

16 

- 
39 

44 

Book 
Value 

2,163 

- 

2,163 

58 

- 

58 
2,221 

54 

4 

50 

103 

89 

14 
157 

- 

- 

- 

(3) 

- 

(3) 
(3) 

- 

- 

- 

- 

- 

- 
- 

(3) 

2,378 

 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

 December 2016 - Available-for-sale financial assets. Equity Instruments (Millions of euros) 

Amortized 
Cost 

Unrealized 
Gains 

Unrealized 
Losses 

P. 97 

Book 
Value 

2,615 

- 

2,615 

735 

- 

735 
3,350 

48 

4 

44 

108 

81 

27 
156 

3,564 

- 

3,564 

657 

- 

657 
4,221 

48 

4 

44 

108 

81 

27 
156 

1 

- 

1 

91 

- 

91 
92 

- 

- 

- 

- 

- 

- 
- 

(950) 

- 

(950) 

(13) 

- 

(13) 
(963) 

- 

- 

- 

- 

- 

- 
- 

4,377 

92 

(963) 

3,506 

Equity instruments listed 

Listed Spanish company shares 

Credit institutions 

Other entities 

Listed foreign company shares 

United States 

Other countries 

Subtotal 

Unlisted equity instruments 

Unlisted Spanish company shares 

Credit institutions 

Other entities 

Unlisted foreign companies shares 

United States 

Other countries 

Subtotal 

Total 

10.4  Gains/losses 

The  changes  in  the  gains/losses,  net  of  taxes,  recognized  under  the  equity  heading  “Accumulated  other 
comprehensive income – Items that may be reclassified to profit or loss- Available-for-sale financial assets ” 
in the accompanying balance sheets are as follows: 

Accumulated other comprehensive income-Items that may be reclassified to profit or loss - Available-for-Sale Financial Assets (Millions of euros) 

Balance at the beginning 

Valuation gains and losses 

Income tax 

Amounts transferred to income 

Other reclassifications 
Balance at the end 

Of which: 

Debt securities 

Equity instruments 

Debt securities 

2017 

(205) 

142 

37 

609 

-
583 

547 
36 

2016 

458 

217 

(80) 

(800) 

-
(205) 

660 
(865) 

In  2017,  the  unrealized  losses  recognized  under  the heading  “Accumulated  other  comprehensive  income  - 
Items  that  may  be  reclassified  to  profit  or  loss–  Available-for-sale  financial  assets”  resulting  from    equity 
instruments are not significant in the accompanying consolidated financial statements.  

Equity instruments 

As of December 31, 2017, the Banks most significant investment in equity instruments classified as available 
for sale was the participation in Telefónica, S.A. (Telefónica), which accounted for approximately 70% of the 
portfolio  of  equity  instruments  classified  as  available  for  sale  financial  assets,  so  that  the  Bank  periodically 
monitors  the  valuation  of  this  participation,  taking  into  account  the  volatility  of  the  share  price  and  the 
estimated amount recoverable through its sale in the market. 

 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 98 

BBVA considers that the use of volatility is an appropriate reference for categorizing investments with similar 
risk  profiles  when  determining  if  there  is  a  significant  prolonged  decline  in  value.  The  comparison  of  the 
volatility of Telefónica’s shares with other market benchmarks shows a clearly lower level of volatility in these 
shares. 

As of December 29, 2017 (last session of the year), the share price of Telefónica closed at 8.125 euros per 
share, so the unrealized losses recognized under the heading “Accumulated other comprehensive income - 
Items  that  may  be  reclassified  to  profit  or  loss–  Available-for-sale  financial  assets”  resulting  from  equity 
instrument,  it would amount to 1,123 million euros. 

As of December 31, 2017, the Bank carried out the analysis described in note 2 of the accompanying financial 
statements,  recording  the  aforementioned  unrealized  losses  under  the  heading “Impairment  or  reversal  of 
impairment on financial assets not measured at fair value through profit or loss - Available-for-sale financial 
assets" in the income statement for the year 2017. 

As mentioned above, these losses were recorded in "Accumulated other comprehensive income”, therefore 
the total equity of the Bank is not affected.  

11.  Loans and receivables 

10.1  Breakdown of the balance  

The  breakdown  of  the  balance  under  this  heading  in  the  accompanying  balance  sheets,  according  to  the 
nature of the financial instrument, is as follows: 

Loans and Receivables (Millions of euros) 

Loans and advances to central banks 

Loans and advances to credit institutions 

Loans and advances to customers 

Debt securities 
Total 

2017 

28 

22,105 

211,597 

10,502 
244,232 

2016 

- 

26,596 

213,890 

11,001 
251,487 

10.2  Loans and advances to credit institutions 

The  breakdown  of  the  balance  under  this  heading  in  the  accompanying  balance  sheets,  according  to  the 
nature of the financial instrument, is as follows: 

Loans and Advances to Central Banks and Credit Institutions (Millions of euros) 

Loans and advances to central banks 

Loans and advances to credit institutions 

Reverse repurchase agreements 

Other loans 

Total gross 

Impairment losses 

Total 

Notes 

5.3.1 

5.3.1 

31 

5.3.4 / 5.3.1 

2017 

28 

22,110 

13,513 

8,596 
22,138 

(5) 
22,133 

2016 

- 

26,609 

14,907 

11,702 
26,609 

(13) 
26,596 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 99 

10.3  Loans and advances to customers 

The  breakdown  of  the  balance  under  this  heading  in  the  accompanying  balance  sheets,  according  to  the 
nature of the financial instrument, is as follows: 

Loans and Advances to Customers (Millions of euros) 

On demand and short notice 

Credit card debt 

Trade receivables 

Finance leases 

Reverse repurchase loans 

Other term loans 

Advances that are not loans 

Total (*) 

Of which: 

Impaired assets 

Impairment losses 

Notes 

31  

5.3.4 

5.3.4 

2017 

12,267 

2,019 

10,322 

3,454 

11,257 

168,259 

4,019 

211,597 

13,240 

(6,921) 

2016 

12,262 

1,826 

10,506 

3,050 

7,210 

173,783 

5,252 

213,890 

16,736 

(9,414) 

As of December 31, 2017, 19% of "Loans and advances to customers" with a maturity greater than one year 
were concluded with fixed-interest rates and 81% with variable interest rates. As of December 31, 2017, 10% 
of  "Loans  and  advances  to  customers"  with  a  maturity  greater  than  one  year  were  concluded  with  fixed-
interest rates and 9% with variable interest rates. 

The  heading  “Loans  and  receivables  –  Loans  and  advances  to  customers”  in  the  accompanying  balance 
sheets  also  includes  certain  mortgage  loans  that,  as  mentioned  in  Note  5.6  and  pursuant  to  the  Mortgage 
Market  Act,  are  considered  a  suitable  guarantee  for  the  issue  of  long-term  mortgage  covered  bonds  (see 
Appendix X). Additionally, this heading also includes certain loans that have been securitized and that have 
not been derecognized since the Bank has retained substantially all the related risks or rewards due to the 
fact  that  it  has  granted  subordinated  debt  or  other  types  of  credit  enhancements  that  absorb  either 
substantially  all  expected  credit  losses  on  the  asset  transferred  or  the  probable  variation  in  attendant  net 
cash flows.  

The amounts recognized in the balance sheets corresponding to these securitized loans are as follows: 

Securitized Loans (Millions of euros) 

Securitized mortgage assets 

Other securitized assets 
Total securitized assets 

10.4  Debt securities 

2017 

28,044 

3,872 

31,916 

2016 

28,443 

3,364 

31,807 

The  breakdown  of  the  balance  under  this  heading  in  the  accompanying  balance  sheets,  according  to  the 
nature of the financial instrument, is as follows: 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

Debt securities (Millions of euros) 

Government 

Credit institutions 

Other sectors (*) 
Total gross 

Impairment losses 
Total net 

Notes 

5.3.1 

5.3.5 

2017 

3,985 

28 

6,492 
10,505 

(3) 
10,502 

P. 100 

2016 

4,094 

12 

6,900 
11,006 

(5) 
11,001 

In the year 2016, some debt securities were reclassified from this heading to “Held-to-maturity investments” 
(see Note 12). 

The following table shows the fair value and carrying amounts of these reclassified financial assets:  

Debt Securities reclassified to "Loans and receivables" from "Available-for-sale financial assets" (Millions of euros) 

As of Reclassification date 

As of December 31, 2017 

As of December 31, 2016 

Carrying 
Amount 

Fair Value 

Carrying 
Amount 

Fair Value 

Carrying 
Amount 

Fair Value 

General Governments 

Other sectors 
Total 

853 

9 
862 

853 

9 
862 

713 

3 
715 

732 

3 
735 

731 

113 
844 

747 

116 
863 

The  following  table  presents  the  amount  recognized  in  2017  income  statement  from  the  valuation  at 
amortized cost of the reclassified financial assets, as well as the impact recognized on the income statement 
and under the heading “Total Equity - Accumulated other comprehensive income”, as of December 31, 2017, 
if the reclassification was not performed is included in the following table. 

Effect on Income Statement and Other Comprehensive Income (Millions of euros) 

2017 

2016 

Recognized in 

Effect of not Reclassifying 

Recognized in 

Effect of not Reclassifying 

Income 
Statement 

Income 
Statement 

Equity 
"Valuation 
Adjustments" 

Income 
Statement 

Income 
Statement 

Equity 
"Valuation 
Adjustments" 

General Governments 
Total 

26 
26 

26 
26 

4 
4 

22 
22 

22 
22 

(5) 
(5) 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 101 

12  Held-to-maturity investments 

The  breakdown  of  the  balance  under  this  heading  in  the  accompanying  balance  sheets,  according  to  the 
according to the issuer of the financial instrument, is as follows: 

Held-to-Maturity Investments (Millions of euros) 

 Government and other government agency debt securities 

Credit institutions 

Other 

Total 

Notes 

December 2017 

December 2016 

8,103 

203 

48 

8,354 

10,783 

551 

90 

11,424 

5.3.1 

As of December 31, 2017 and 2016, the credit ratings of the issuers of debt securities classified as held-to-
maturity investments were as follows: 

Held to maturity investments. Debt Securities by Rating 

AAA 

AA+ 

AA 

AA- 

A+ 

A 

A- 

BBB+ 

BBB 

BBB- 

BB+ or below 

Without rating 

Total 

December  2017 

Book value 
(Millions of Euros) 

- 

- 

41 

- 

55 

- 

- 

December  2016 

Book value 
(Millions of Euros) 

- 

- 

43 

134 

- 

- 

- 

% 

- 

- 

0.2% 

0.8% 

- 

- 

- 

% 

- 

- 

0.5% 

- 

0.7% 
- 
- 

5,667 

67.8% 

2,420 

- 

- 

29.0% 
- 
- 

171 

2.1% 

8,354  100.0% 

10,472 

59.2% 

591 

44 

- 

141 

3.3% 

29.3% 

- 

7.2% 

11,424 

100.0% 

In the year 2016, some debt securities were reclassified from "Available-for-sale financial assets" to “Held-to-
maturity investments” amounted to €11,162 million, due to the intention the Bank regarding how to manage 
such securities, is held to maturity. 

The following table shows the fair value and carrying amounts of these reclassified financial assets:  

Debt Securities reclassified to "Held to Maturity Investments" from "Available for sale assets" (Millions of euros) 

As of Reclassification date 

As of December 31, 2017 

As of December 31, 2016 

Carrying 
Amount 

Fair Value 

Carrying 
Amount 

Fair Value 

Carrying 
Amount 

Fair Value 

General Governments 

10,321 

10,321 

6,270 

Credit institutions 

Other sectors 

Total 

614 

227 

614 

227 

203 

48 

11,162 

11,162 

6,521 

6,298 

204 

49 

6,551 

8,948 

551 

90 

9,589 

8,991 

553 

91 

9,635 

 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 102 

The fair value carrying amount of these financials asset on the date of the reclassification becomes its new 
amortized  cost.  The  previous  gain  on  that  asset  that  has  been  recognized  in  “Accumulated  other 
comprehensive income – Items that may be reclassified to profit or loss - Available for sale financial assets” 
is  amortized  to  profit  or  loss  over  the  remaining  life  of  the  held-to-maturity  investment  using  the  effective 
interest  method.  Any  difference  between  the  new  amortized  cost  and  maturity  amount  is  also  amortized 
over the remaining life of the financial asset using the effective interest method, similar to the amortization of 
a premium and a discount. This reclassification was triggered by a change in the Group´s strategy regarding 
the management of these securities. 

The  following  table  presents  the  amount  recognized  in  the  2017  income  statement  from  the  valuation  at 
amortized cost of the reclassified financial assets, as well as the impact recognized on the income statement 
and under the heading “Total Equity - Accumulated other comprehensive income”, as of December 31, 2017, 
if the reclassification was not performed. 

Effect on Income Statement and Other Comprehensive Income (Millions of euros) 

Recognized in 

Effect of not Reclassifying 

Recognized in 

Effect of not Reclassifying 

2017 

2016 

Income Statement 

Income Statement 

Equity 
"Accumulated other 
comprehensive income" 

Income Statement 

Income Statement 

Equity 
"Accumulated other 
comprehensive income" 

General Governments 

Credit institutions 

Other sectors 

Total 

163 

7 

2 

163 

7 

2 

(18) 

(1) 

0 

172 

172 

(18) 

211 

14 

5 

230 

211 

14 

5 

230 

(76) 

(8) 

(1) 

(86) 

13  Hedging  derivatives  and  fair  value  changes  of  the  hedged 

items in portfolio hedge of interest rate risk 

The balance of these headings in the accompanying balance sheets is as follows: 

Hedging derivatives and fair value changes of the hedged items in portfolio hedge of interest rate risk (Millions of euros) 

ASSETS- 

Derivatives – Hedge accounting 

Fair value changes of the hedged items in portfolio hedges of interest rate risk 

LIABILITIES- 

Derivatives – Hedge accounting 

Fair value changes of the hedged items in portfolio hedges of interest rate risk 

2017 

2016 

1,561 

(25) 

1,327 

(7) 

1,586 

17 

1,488 

- 

As of December 31, 2017 and 2016, the main positions hedged by the Bank and the derivatives assigned to 
hedge those positions were: 

  Fair value hedging: 

•  Available-for-sale  fixed-interest  debt  securities  and  loans  and  receivables:  The  interest  rate  risk  of 
these securities is hedged using interest rate derivatives (fixed-variable swaps) and forward sales. 

•  Long-term fixed-interest debt securities issued by the Bank: the interest rate risk of these securities is 

hedged using interest rate derivatives (fixed-variable swaps). 

•  Fixed-interest  loans:  The  equity  price  risk  of  these  instruments  is  hedged  using  interest  rate 

derivatives (fixed-variable swaps). 

 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 103 

•  Fixed-interest  and/or  embedded  derivative  deposit  portfolio  hedges:  it  covers  the  interest  rate  risk 
through  fixed-variable  swaps.  The  valuation  of  the  borrowed  deposits  corresponding  to  the  interest 
rate risk is in the heading "Fair value changes of the hedged items in portfolio hedges of interest rate 
risk”. 

  Cash-flow hedges 

Most  of  the  hedged  items  are  floating  interest-rate  loans  and  asset  hedges  linked  to  the  inflation  of  the 
available for sale portfolio. This risk is hedged using foreign-exchange and interest-rate swaps, inflation and 
FRA’s (“Forward Rate Agreement”).  

  Net foreign-currency investment hedges 

The risks hedged are foreign-currency investments in the Bank’s subsidiaries based abroad. This risk is 
hedged mainly with foreign-exchange options and forward currency sales and purchases.  

Note 5 analyzes the Bank's main risks that are hedged using these financial instruments. 

The details of the net positions by hedged risk of the fair value of the hedging derivatives recognized in the 
accompanying balance sheets are as follows: 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 104 

Derivatives - Hedge accounting. Breakdown by type of risk and type of hedge. December 2017 (Millions of euros) 

Interest rate 

OTC options 

OTC other 

Organized market options 

Organized market other 

Equity 

Foreign exchange and gold 

Credit 

Commodity 

Other 

FAIR VALUE HEDGES 

Interest rate 

OTC options 

OTC other 

Organized market options 

Organized market other 

Equity 

Foreign exchange and gold 

OTC options 

OTC other 

Organized market options 

Organized market other 

Credit 

Commodity 

Other 

CASH FLOW HEDGES 

HEDGE OF NET INVESTMENTS IN A FOREIGN OPERATION 

PORTFOLIO FAIR VALUE HEDGES OF INTEREST RATE RISK 

PORTFOLIO CASH FLOW HEDGES OF INTEREST RATE RISK 

DERIVATIVES-HEDGE ACCOUNTING 

of which: OTC - credit institutions 

of which: OTC - other financial corporations 

of which: OTC - other 

2017 

2016 

Assets 

1,090 

110 

979 

Liabilities 

768 

111 

657 

Assets 

1,419 

120 

1,299 

Liabilities 

979 

118 

861 

- 

- 

- 

- 

- 

- 

- 

1,090 

137 

- 

137 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

137 

301 

33 

- 

1,561 

1,173 

388 

- 

- 

- 

- 

- 

- 

- 

- 

768 

386 

- 

386 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

386 

15 

158 

- 

1,327 

1,178 

139 

10 

- 

- 

- 

- 

- 

- 

- 

1,419 

36 

- 

36 

- 

- 

- 

89 

89 

- 

- 

- 

- 

- 

- 

125 

- 

42 

- 

1,586 

1,500 

86 

- 

- 

- 

- 

- 

- 

- 

- 

979 

225 

- 

225 

- 

- 

- 

70 

70 

- 

- 

- 

- 

- 

- 

295 

- 

214 

- 

1,488 

1,386 

84 

18 

The  cash  flows  forecasts  for  the  coming  years  for  cash  flow  hedging  recognized  on  the  accompanying 
balance sheet as of December 31, 2017 are: 

Cash Flows of Hedging Instruments (Millions of euros) 

From 3 Months 
or Less 

From 3 Months 
to 1 Year 

From 1 to 5 
Years 

More than 5 
Years 

Receivable cash inflows 

13 

38 

186 

Payable cash outflows 
The above cash flows will have an effect on the income statements until the year 2026. 

266 

63 

23 

133 

172 

Total 

370 

524 

In  2017  and  2016,  there  was  no  reclassification  in  the  accompanying  income  statements  of  any  amount 
corresponding to cash flow hedges that was previously recognized in equity.  

As of December 31, 2017 and 2016 there was no hedge accounting that did not pass the effectiveness test. 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 105 

14  Investments in subsidiaries, joint ventures and associates  

 14.1  Investments in Group entities 

The heading Investments - Group Entities in the accompanying balance sheets includes the carrying amount 
of  the  shares  of  companies  forming  part  of  the  BBVA  Group.  The  percentages  of  direct  and  indirect 
ownership and other relevant information on these companies are provided in Appendix II. 

The  breakdown,  by  currency  and  listing  status,  of  this  heading  in  the  accompanying  balance  sheets  is  as 
follows: 

Subsidiaries: Breakdown by entities (Millions of euros) 

Subsidiaries 

By currency: 

In euros 

In foreign currencies 

By share price 

Listed 

Unlisted 

Impairment losses 
Total 

2017 

2016 

42,722 

16,467 

26,255 

42,722 

7,076 

35,646 

(12,418) 
30,304 

42,656 

17,112 

25,544 

42,656 

6,335 

36,321 

(12,833) 
29,823 

The  changes  in  2017  and  2016  in  the  balance  under  this  heading  in  the  balance  sheets,  disregarding  the 
balance of the impairment losses, are as follows: 

Subsidiaries: Changes in the Year (Millions of euros) 

Balance at the beginning 

Acquisitions and capital increases 

Losses due to merger transactions 

Disposals and capital reductions 

Transfers 

Exchange differences and others 
Balance at the end  

2017 

42,656 

1,026 

- 

(551) 

(67) 

(342) 
42,722 

2016 

36,772 

15 

6,326 

(80) 

(1) 

(376) 
42,656 

Changes in the holdings in Group entities 

The most notable transactions performed in 2017 and 2016 are as follows: 

Significant changes in the Group in 2017 

Investments 

On February 21, 2017, BBVA Group entered into an agreement for the acquisition from Dogus Holding A.S. 
and  Dogus  Arastirma  Gelistirme  ve  Musavirlik  Hizmetleri  A.S  of  41,790,000.000  shares  of  Turkiye  Garanti 
Bankasi,  A.S.  (“Garanti  Bank”),  amounting  to  9.95%  of  the  total  issued  share  capital  of  Garanti  Bank.  On 
March  22,  2017,  the  sale  and  purchase  agreement  was  completed,  and  therefore  BBVA´s  total  stake  in 
Garanti Bank as of December 31, 2017 amounts to 49.85%. 

 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 106 

Ongoing divestitures  

Offer for the acquisition of BBVA’s stake in BBVA Chile 

On November 28, 2017, BBVA received a binding offer from The Bank of Nova Scotia group (“Scotiabank”) 
for  the  acquisition,  at  a  price  of  approximately  $2,200 million  of  BBVA’s  stake  in  Banco  Bilbao  Vizcaya 
Argentaria,  Chile  (“BBVA  Chile”)  as  well  as  in  other  companies  of  the  Group  in  Chile  which  operations  are 
complementary  to  the  banking  business  (amongst  them,  BBVA  Seguros  Vida,  S.A.).  BBVA  owns,  directly 
and indirectly, approximately 68.19% of BBVA Chile share capital. On December 5, 2017, BBVA accepted the 
Offer and entered into a sale and purchase agreement. 

The  Offer  received  does  not  include  BBVA’s  stake  in  the  automobile  financing  companies  of  Forum  group 
and in other Chilean entities from BBVA’s Group which are engaged in corporate activities of BBVA Group. 

Completion of the transaction is subject to obtaining the relevant regulatory approvals. 

Agreement for the creation of a “joint-venture” and transfer of the real estate business in Spain 

On  November  29,  2017,  BBVA  reached  an  agreement  with  a  subsidiary  of  Cerberus  Capital  Management, 
L.P.  (“Cerberus”)  for  the  creation  of  a  “joint  venture”  to  which  the  majority  of  the  real  estate  business  of 
BBVA in Spain will be transferred (the “Business”). BBVA will contribute the Business to a single company 
(the  “Company”)  and  will  sell  80%  of  the  shares  of  such  Company  to  Cerberus  at  the  closing  date  of  the 
transaction. 

The  Business  comprises:  (i) foreclosed  real  estate  assets  (the  “REOs”),  with  a  gross  book  value  of 
approximately  €13,000 million,  taking  as  starting  point  the  situation  of  the  REOs  on  June 26,  2017;  and 
(ii) the necessary assets and employees to manage the Business in an autonomous manner. For the purpose 
of the agreement with Cerberus, the whole Business was valued at approximately €5,000 million. 

Considering  the  valuation of  the  whole  Business  previously  mentioned  and  assuming  that  all  the  Business’ 
REOs  on  June 26,  2017  will  be  contributed  to  the  Company,  the  sale  price  for  80%  of  the  shares  would 
amount  to  approximately  €4,000 million.  The  price  finally  paid  will  be  determined  by  the  volume  of  REOs 
effectively contributed that may vary depending on, among other matters, the sales carried out from the date 
of reference 26 June 2017 until the date of closing of the transaction and the fulfilment of the usual conditions 
in this kind of transactions. 

The transaction as a whole is subject to obtaining the relevant authorizations from the competent authorities 
and it is not expected to have significant impact on the Consolidated Financial Statements when completed.  

Refund of premium in BBV América, S.L. 

On July 31, 2017, BBVA received a refund of the issue premium of BBV América, S.L. amounting to 400 
million euros. 

Sale of BBVA Autorenting, S.A. 

On September 22, 2017, BBVA Autorenting, S.A. has been sold generating a capital gain of 51 million euros. 
The shareholding had previously been reclassified to the heading "Non-current assets and disposable groups 
of items that have been classified as held for sale" (see Note 19), for which reason it is included in the 
Transfers line of the previous table. 

 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 107 

Significant changes in the Group in 2016 

Mergers 

The BBVA Group, at its Board of Directors meeting held on March 31, 2016, adopted a resolution to begin a 
merger process of BBVA S.A. (absorbing company), Catalunya Banc, S.A., Banco Depositario BBVA, S.A. y 
Unoe Bank, S.A. 

This  transaction  was  part  of  the  corporate  reorganization  of  its  banking  subsidiaries  in  Spain,  was 
successfully  completed  throughout  2016  and  has  no  impact  in  the  Financial  Statements  both  from  the 
accounting and the solvency stand points.  

14.2 Investments in joint ventures and associates 

The  breakdown,  by  currency  and  listings  status,  of  this  heading  in  the  accompanying  balance  sheets  is  as 
follows: 

Joint Ventures Entities andAssociates: Breakdown by entities (Millions of euros) 

2017 

2016 

Associates Entities 

By currency 

In euros 

In foreign currencies 

By share price 

Listed 

Unlisted 

Impairment losses 
Subtotal 

Joint ventures 

By currency 

In euros 

In foreign currencies 

By share price 

Listed 

Unlisted 

Impairment losses 
Subtotal 

Total 

519 

401 

118 

519 

- 

519 

(86) 
433 

59 

59 

- 

59 

- 

59 

(1) 
58 

468 

393 

75 

468 

- 

468 

(91) 
377 

19 

19 

- 

19 

- 

19 

(1) 
18 

491 

395 

The investments in associates as of December 31, 2017, as well as the most important data related to them, 
can be seen in Appendix III. 

The following is a summary of the gross changes in 2017 and 2016 under this heading in the accompanying 
balance sheets: 

 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

Joint Ventures Entities andAssociates: Changes in the Year  (Millions of euros) 

Balance at the beginning 

Acquisitions and capital increases 

Losses due to merger transactions 

Disposals and capital reductions 

Transfers 

Exchange differences and others 
Balance at the end  

P. 108 

2016 

605 

231 

4 

(6) 

(342) 

(5) 
487 

2017 

487 

91 

- 

- 

(1) 

1 
578 

The  variation  during  the  year  2017  is  mainly  explained  by  the  increase  of  BBVA  Group  stakes  in  Testa 
Residencial,  S.A.  and  Metrovacesa  Suelo  y  Promociones,  S.A.  through  its  contribution  to  the  capital 
increases carried out by both entities 

The 2016 movement was mainly explained, by: 

In January 2016, two capital increases were made of Metrovacesa through a debt swap and a contribution 
of real estate assets, which provided the bank 194 million euros, including the share premium. 

In March 2016, there was a partial split of Metrovacesa, S.A in favor of a beneficiary company from a new 
constitution  denominated  Metrovacesa  Suelo  y  Promocion,  S.A,  through  the  transfer  in  block  and  by 
universal succession of the patrimony belonging to its branch activity of floor and real estate promotion. 

In  October  2016,  there  was  a  total  split  of  Metrovacesa,  S.A  through  its  extinction  and  division  of  its 
patrimony  in  three  parts  (Commercial  Patrimony,  Residential  Patrimony  and  Non-Strategic  Patrimony) 
that  was  transmitted  in  block  and  by  universal  succession  to  Merlin  Properties,  SOCIMI,  S.A,  Testa 
Residencial, SOCIMI, S.A and Metrovacesa Promoción y Arrendamiento, S.A, respectively. 

  As  result  of  the  previous  mentioned  splits,  the  Bank  received  equity  interests  in  the  corresponding 
beneficiary companies. In the case of Merlin Properties, SOCIMI, S.A, 4.97% of  its capital was received, 
having been transferred to the heading "Available-for-sale financial assets (see Note 10). 

14.3 Notifications about acquisition of holdings 

Appendix  IV  provides  notifications  on  acquisitions  and  disposals  of  holdings  in  associates  or  jointly-
controlled  entities,  in  compliance  with  Article  155  of  the  Corporations  Act  and  Article  53  of  the  Securities 
Market Act 24/1988. 

14.4 Impairment 

The breakdown of the changes in impairment losses in 2017 and 2016 under this heading is as follows: 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

Impairment losses (Millions of euros) 

Balance at the beginning 

Increase in impairment losses charged to income 

Decrease in impairment losses credited to income 

Losses due to merger transactions 

Amount used 

Transfers and other movements 
Balance at the end  

15  Tangible assets 

Notes 

43 

43 

2017 

12,925 

74 

(281) 

- 

(42) 

(171) 
12,505 

P. 109 

2016 

5,778 

316 

(169) 

7,101 

(7) 

(94) 
12,925 

The  breakdown  of  the  balance  and  changes  under  this  heading  in  the  accompanying  balance  sheets, 
according to the nature of the related items, is as follows: 

Tangible Assets. Breakdown by Type of Assets and Changes in the year 2017 (Millions of euros) 

For Own Use 

Notes 

Land and 
Buildings 

Work in 
Progress 

Furniture, 
Fixtures and 
Vehicles 

Total Tangible 
Asset of Own 
Use 

Investment 
Properties 

Total 

Revalued cost  
Balance at the beginning 

Additions 

Retirements 

Transfers 

Exchange difference and other 

Balance at the end 

Accrued depreciation  
Balance at the beginning 

Additions 

Retirements 

Transfers 

Exchange difference and other 

Balance at the end 

Impairment  
Balance at the beginning 

Additions 

Retirements 

Transfers 

Exchange difference and other 

Balance at the end 

Net tangible assets  
Balance at the beginning 

Balance at the end 

1,443 

- 

- 

(217) 

- 
1,226 

265 

14 

- 

(44) 

- 
235 

316 

4 

(3) 

(57) 

- 
260 

862 

731 

2 

- 

- 

(2) 

- 
- 

- 

- 

- 

- 

- 
- 

- 

- 

- 

- 

- 
- 

2 

- 

40 

43 

3,567 

100 

(188) 

(38) 

(4) 
3,437 

2,586 

191 

(167) 

(25) 

(4) 
2,581 

- 

7 

- 

- 

(7) 
- 

981 

856 

5,012 

100 

(188) 

(257) 

(4) 
4,663 

2,851 

205 

(167) 

(69) 

(4) 
2,816 

316 

11 

(3) 

(57) 

(7) 
260 

1,845 

1,587 

32  5,044 

- 

- 

100 

(188) 

1 

(256) 

- 

(4) 
33  4,696 

5  2,856 

- 

- 

- 

205 

(167) 

(69) 

- 
(4) 
5  2,821 

16 

332 

- 

- 

- 

- 
16 

11 

(3) 

(57) 

(7) 
276 

11  1,856 

12  1,599 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 110 

Tangible Assets. Breakdown by Type of Assets and Changes in the year 2016 (Millions of euros) 

For Own Use 

Notes 

Land and 
Buildings 

Work in 
Progress 

Furniture, Fixtures 
and Vehicles 

Total Tangible 
Asset of Own 
Use 

Investment 
Properties 

Total 

Revalued cost 

Balance at the beginning 

Additions 

Contributions from merger transactions (*) 

Retirements 

Transfers 

Exchange difference and other 

Balance at the end 

Accrued depreciation - 

Balance at the beginning 

Additions 

40 

Contributions from merger transactions 

Retirements 

Transfers 

Exchange difference and other 

Balance at the end 

Impairment  

Balance at the beginning 

Additions 

43 

Contributions from merger transactions 

Retirements 

Transfers 

Exchange difference and other 

Balance at the end 

Net tangible assets - 

Balance at the beginning 

Balance at the end 

852 

- 

554 

- 

34 

3 

1,443 

172 

14 

80 

- 

- 

(1) 

265 

152 

4 

- 

(2) 

(1) 

163 

316 

528 

862 

61 

- 

- 

- 

(59) 

- 

2 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

61 

2 

3,100 

169 

432 

(143) 

10 

(1) 

3,567 

4,013 

169 

986 

(143) 

(15) 

2 

5,012 

2,173 

2,345 

206 

337 

(123) 

(6) 

(1) 

220 

417 

(123) 

(6) 

(2) 

2,586 

2,851 

- 

14 

- 

- 

- 

(14) 

- 

927 

981 

152 

18 

- 

(2) 

(1) 

149 

316 

1,516 

1,845 

10 

4,023 

- 

169 

246 

1,232 

- 

(143) 

(224) 

(239) 

- 

2 

32 

5,044 

1 

2 

11 

2,346 

222 

428 

- 

(123) 

(9) 

- 

5 

(15) 

(2) 

2,856 

4 

- 

94 

- 

(85) 

3 

16 

156 

18 

94 

(2) 

(86) 

152 

332 

5 

1,521 

11 

1,856 

(*) Mainly as result of the integration of the companies Catalunya Banc, S.A., Custodian Bank BBVA, S.A. And Unoe Bank, 
S.A. as indicated in Note 14. 

As  of  December  31,  2017  and  2016,  the  fully  depreciated  tangible  assets  still  in  use  amounted  to  €1,630 
million and €1,555 million, respectively. 

The main activity of the  Bank is carried  out through  a network  of bank branches located geographically  as 
shown in the following table: 

Branches by Geographical Location (Number of branches) 

Spain 

Rest of the world 
Total 

2017 

3,019 

14 
3,033 

2016 

3,303 

20 
3,323 

As  of  December  31,  2017  and  2016,  the  percentage  of  branches  leased  from  third  parties  in  Spain  was 
70.02% and 70.48%, respectively. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 111 

16  Intangible assets 

The breakdown of the balance under this heading in the balance sheets as of December 31, 2017 and 2016 
relates mainly to the net balance of the disbursements made on the acquisition of computer software. The 
average life of the Bank's intangible assets is 5 years. 

The breakdown of the changes in 2017 and 2016 in the balance under this heading in the balance sheets is as 
follows: 

Other Intangible Assets. Changes Over the Period (Millions of euros) 

Balance at the beginning 

Additions 

Contributions from merger transactions 

Amortization in the year 
Balance at the end 

Notes 

40 
- 

2017 

942 

275 

- 

(335) 
882 

2016 

853 

321 

121 

(353) 
942 

"Contributions from merger transactions” in the table above reflects the intangible assets of the merged company 
Catalunya Banc, S.A." 

17.  Tax assets and liabilities 

The  balance  of  the  heading  “Tax  Liabilities”  in  the  accompanying  balance  sheets  contains  the  liability  for 
applicable  taxes,  including  the  provision  for  corporation  tax  of  each  year,  net  of  tax  withholdings  and 
prepayments for that period, and the provision for current period corporation tax in the case of companies 
with a net tax liability. The amount of the tax refunds due to Group companies and the tax withholdings and 
prepayments for the current period are included under “Tax Assets” in the accompanying balance sheets. 

Banco Bilbao Vizcaya Argentaria, S.A. and its tax-consolidable subsidiaries file consolidated tax returns. The 
subsidiaries of Argentaria, which had been in Tax Group 7/90, were included in Tax Group 2/82 from 2000, 
since the merger had been carried out under the tax neutrality system provided for in Title VIII, Chapter VIII of 
Corporation Tax Law 43/1995. On 30 December 2002, the pertinent notification was made to the Ministry of 
Economy  and  Finance  to  extend  its  taxation  under  the  consolidated  taxation  regime  indefinitely,  in 
accordance with current legislation. Similarly, on the occasion of the acquisition of Unnim Group in 2012, the 
companies composing the Tax Group No. 580/11 which met the requirements became part of the tax group 
2/82 from January 1, 2013. Lastly, on the occasion of the acquisition of Catalunya Banc Group in 2015, the 
companies composing the Tax Group No. 585/11 which met the requirements became part of the tax group 
2/82 from January 1, 2016. 

In  2016,  the  Bank  carried  corporate  restructuring  operations,  under  the  special  regime  for  mergers, 
divisions,  transfers  of  assets  and  exchanges  of  securities  provided  for  in  Chapter  VII  of  Title  VII  of  the 
Corporate  Tax  Law,  approved  by  Law  27/2014,  of  November  27.  The  information  requirements  under  the 
above  legislation  are  included  in  the  financial  statements  for  2016  as  well  as  in  the  merger  by  absorption 
deed, other official documents and internal records of the Bank, available to the tax authorities. 

In  2013,  2011  and  2009,  the  Bank  also  participated  in  corporate  restructuring  operations  subject  to  the 
special regime for mergers, splits, transfers of assets and exchanges of securities under Chapter VIII of Title 
VII  of  the  Corporation  Tax  Act,  approved  by  Royal  Legislative  Decree  4/2004,  of  March  5.  The  reporting 
requirements under the above legislation are included in the financial statements of the relevant entities for 
2013,  2011  and  2009  as  well  as  in  the  merger  by  absorption  deed,  other  official  documents  and  internal 
records of the Bank, available to the tax authorities. 

 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 112 

Also, in 2003, as in previous years, the Bank performed corporate restructuring operations under the special 
system of tax neutrality regulated by Act 29/1991 of December 16 (which adapted certain tax provisions to 
the Directives and Regulations of the European Communities) and by Title VIII, Chapter VIII of  Corporation 
Tax  Act  43/1995,  of  December  27.  The  disclosures  required  under  the  aforementioned  legislation  are 
included  in  the  financial  statements  of  the  relevant  entities  for  the  period  in  which  the  transactions  took 
place. 

17.1 Years open for review by the tax authorities 

At  the  date  these  financial  statements  were  prepared,  the  Bank  has  2014  and  subsequent  years  open  for 
review by the tax authorities for the main taxes applicable to it.  

In 2017, as a result of the tax audit conducted by the tax authorities, tax inspection proceedings were issued 
against  several  Group  companies  for  the  years  up  to  and  including  2013,  having  been  all  signed  in 
acceptance. These proceedings became final in 2017. 

In view of the different interpretations that can be made of some applicable tax legislation, the outcome  of 
the tax inspections of the open years that could be conducted by the tax authorities in the future could give 
rise  to  contingent  tax  liabilities  which  cannot  be  objectively  quantified  at  the  present  time.  However,  the 
Banks’  Board  of  Directors  and  its  tax  advisors  consider  that  the  possibility  of  these  contingent  liabilities 
becoming actual liabilities is remote and, in any case, the tax charge which might arise therefore would not 
materially affect the Bank’s financial statements. 

17.2 Reconciliation 

The reconciliation of the corporation tax expense resulting from the application of the standard 
tax rate to the recognized corporation tax expense is as follows: 

Reconciliation of the Corporate Tax Expense Resulting from the Application of the Standard Rate and the Expense Registered by this Tax 
(Millions of euros) 

Corporation tax  

Decreases due to permanent differences: 

Tax credits and tax relief at consolidated Companies  

Other items net 

Net increases (decreases) due to temporary differences 

Charge for income tax and other taxes 

Deferred tax assets and liabilities recorded (utilized) 

Income tax and other taxes accrued in the period 

Adjustments to prior years' income tax and other taxes 

Income tax and other taxes 

2017 

732 

- 

(23) 

(547) 

29 

(29) 

162 

195 

357 

2016 

448 

- 

(27) 

(686) 

425 

(425) 

(265) 

95 

(170) 

The item ‘‘Other taxes’’ of  the above table includes in 2017 the effect in income  tax of those dividends and 
capital gains entitled to avoid double taxation of €765 million. 

The Bank avails itself of the tax credits for investments in new fixed assets (in the scope of the Canary Islands 
tax regime, for a non-material amount), tax relief, R&D tax credits, donation tax credits and double taxation 
tax credits, in conformity with corporate income tax legislation.  

Under the regulations in force until December 31, 2001, the Bank and the savings banks which would form 
Unnim Banc and Catalunya Banc were available to the tax deferral for reinvestment. The information related 
to this tax credit can be found in the corresponding annual reports. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 113 

From  2002  to  2014,  the  Bank  availed  itself  to  the  tax  credit  for  reinvestment  of  extraordinary  income 
obtained on the transfer for consideration of properties and shares representing ownership interests of more 
than 5%. The acquisition of shares over the 5% figure in each period was allocated to fulfill the reinvestment 
commitments which are a requirement of the previously mentioned tax credit. 

The amount assumed in order to qualify for the aforementioned tax credit is as follows: 

Year 

2002 

2003 

2004 

2005 

2006 

2007 

2008 

2009 

2010 

2011 

2012 

2013 

2014 

Millions of Euros 

276 

27 

332 

80 

410 

1,047 

71 

23 

35 

5 

4 

70 

2 

Additionally, due to the merger of Unnim Banc, the Bank assumes the commitment of maintenance during 
the time required by the tax legislation of the assets in which Caixa d´Estalvis de Sabadell, Caixa d´Estalvis 
de Terrassa and Caixa d´Estalvis Unió de Caixes Manlleu Sabadell y Terrassa materialized in previous years 
the reinvestment of extraordinary profits for the implementation of a corresponding deduction. The amount 
of income qualifying for the deduction indicated is as follows: 

Year 

2008 

2009 

2010 

Millions of Euros 

61 

59 

202 

Finally, due to the merger of Catalunya Banc, the Bank assumes the commitment of maintenance during the 
time required by the tax legislation of the assets in which Caixa d´Estalvis de Catalunya, Caixa d´Estalvis de 
Tarragona,  Caixa  d’Estalvis  de  Manresa  and  Caixa  d´Estalvis  Unió  de  Caixes  de  Catalunya,  Tarragona  I 
Manresa materialized in previous years the reinvestment of extraordinary profits for the implementation of a 
corresponding deduction. The amount of income qualifying for this deduction indicated is as follows: 

Year 

2005 

2006 

2007 

2008 

2009 

2010 

Millions of Euros 

1 

22 

111 

82 

10 

107 

In 2017, following the approval of Royal  Decree-Law  3/2016,  of December  2, by which certain measures in 
the tax field directed to the consolidation of the public finances and other urgent measures in social matter 
are  adopted,  the  Bank  has  included  in  its  tax  base  €128  million  as  a  reversal  of  the  impairment  losses  on 
instruments  representing  participation  in  the  capital  or  in  the  equity  of  companies  which  have  been  tax 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 114 

deductible  from  the  tax  base  of  Corporate  Income  Tax  in  tax  periods  started  prior  to  1  January  2013. 
Likewise,  as  a  consequence  of  the  sale  and  liquidation  of  companies  during  the  year,  it  will  no  longer  be 
necessary to integrate income for an amount of €140 million. The amount pending to be included in the tax 
base at closure and from the investees amounted to €292 million approximately. 

Millions of Euros 

Pending addition to taxable income as of December 31, 2016 (*) 

Decrease income (included) 2016 

Sales and liquidations 2017 
Pending addition to taxable income as of December 31, 2017 

(*)Includes outstanding balances pending to be integrated by Catalunya Banc, S.A. 

2017 

560 

(128) 

(140) 
292 

17.3 Tax recognized in equity 

In addition to the income tax registered in the income statements, in 2017 and 2016 the Bank recognized the 
following amounts in equity: 

Tax Recognized in Total Equity (Millions of euros) 

Charges to total equity 

Debt securities 

Equity instruments 

Other 
Subtotal 

Credits to total equity  

Debt securities 

Equity instruments 

Other 
Subtotal 

Total 

2017 

2016 

(235) 

(5) 

- 
(240) 

- 

- 

75 
75 

(283) 

- 

(5) 
(288) 

- 

6 

73 
79 

(165) 

(209) 

17.4 Current and deferred taxes 

The balance under the heading "Tax assets" in the accompanying balance sheets includes the tax receivables 
relating to deferred tax assets. The balance under the “Tax liabilities” heading includes the liabilities relating 
to the Bank's various deferred tax liabilities. The details of the most important tax assets and liabilities are as 
follows: 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 115 

Tax Assets and Liabilities. Breakdown (Millions of euros) 

Tax assets- 

Current tax assets 

Deferred tax assets  

Pensions 

Financial Instruments 

Other assets 

Impairment losses 

Other 

Secured tax assets (*) 

Tax losses 
Total 

Tax Liabilities- 

Current tax liabilities 

Deferred tax liabilities 

Charge for income tax and other taxes 

Total 

2017 

2016 

Variation 

1,030 

11,881 

756 

11,638 

273 

352 

284 

62 

286 

9,355 

1,269 
12,911 

123 

1,116 

1,116 
1,239 

215 

349 

266 

206 

357 

9,125 

1,120 
12,394 

127 

1,288 

1,288 
1,415 

274 

243 

58 

3 

18 

(144) 

(71) 

230 

149 
517 

(4) 

(172) 

(172) 
(176) 

(*)  The Law guaranteeing the deferred tax assets have been approved in Spain in 2013. 

Based on the available information, including historical profit levels and projections that the Bank handles for 
the coming years results, it is considered that sufficient taxable income to recover deferred tax assets above 
would be generated when they become deductible under the provisions of tax legislation. 

With  respect  to  the  changes  in  assets  and  liabilities  due  to  deferred  tax  contained  in  the  above  table,  the 
following should be pointed out: 

  The  decrease  in  deferred  tax  assets  related  to  Impairment  losses  is  due  mainly  to  the  reduction  of 
accounting  provisions  for  credit  risk.  The  decrease  in  deferred  tax  liabilities  is  due  to  the  reduction  of 
valuation adjustments and deferred tax related to financial instruments. 

  The  increase  in  guaranteed  tax  assets  is  due  to  the  adjustments  on  the  corporate  income  tax  finally 
presented for year 2016 and adjustments of the tax audit of the years from 2010 to 2013, closed in 2017. 
The increase in tax losses is mainly due to the generation in 2017 of negative tax bases and deductions.  

Of the assets and liabilities due to deferred tax contained in the above table, those included in section 18.3 
above have been recognized against the entity's equity, and the rest against earnings for the year. 

From the guaranteed tax assets contained in the above table, the detail of the items and amounts guaranteed 
by the Spanish Government is as follows: 

Secured tax assets (Millions of euros) 

Pensions 

Impairment losses 
Total 

2017 

1,924 

7,431 
9,355 

2016 

1,927 

7,198 
9,125 

As  a  result  of  the  merger  by  absorption  of  Catalunya  Banc,  S.A.,  the  Bank  has  subrogated  in  the  right  to 
offset negative tax bases and deductions pending compensation in the transferor as of December 31, 2015. 
With  respect  to  these  tax  credits,  the  Bank  has  maintained  the  criteria  adopted  in  previous  years  by 
Catalunya Banc, S.A., according to which the transferor entity only recognized in the balance sheet those tax 
assets that have the guaranteed condition. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 116 

18.  Other assets and liabilities 

The breakdown of the balance under these headings in the accompanying balance sheets is as follows: 

Other Assets and Liabilities (Millions of euros) 

Notes 

2017 

2016 

ASSETS 

Insurance contracts linked to pensions 

22 

Rest of other assets 

Transactions in progress 

Accruals 

Unaccrued prepaid expenses 

Other prepayments and accrued income 

Other items 
Total 

LIABILITIES 

Transactions in transit 

Accrued interest 

Unpaid accrued expenses 

Other accrued expenses and deferred income 

Other items 
Total 

2,142 

1,626 

49 

190 

49 

142 

1,387 
3,768 

70 

947 

776 

172 

1,190 
2,207 

2,426 

1,283 

83 

335 

53 

282 

865 
3,709 

33 

978 

751 

227 

1,082 
2,092 

19.  Non-current assets and disposal groups classified as held 

for sale 

The composition of the balance under the heading “Non-current assets and disposal groups classified as held 
for sale” in the accompanying balance sheets, broken down by the origin of the assets, is as follows: 

Non-current assets and disposal groups classified as held for sale: Breakdown by items (Millions of euros) 

Foreclosures and recoveries 

Foreclosures  

Recoveries from financial leases 

Other assets from  tangible assets 
Property, plant and equipment 

Operating leases 

Investment properties  

Business sale - Assets  

Accrued amortization (*) 

Impairment losses 

Total Non-current assets and disposal groups classified as held for sale 

2017 

2,991 

2,863 

128 

414 

414 

- 

- 

- 

(65) 

(1,114) 

2,226 

2016 

3,488 

3,349 

139 

323 

323 

- 

- 

- 

(42) 

(1,253) 

2,515 

(*)  Corresponds  to  the  accumulated  depreciation  of  assets  before  classification  as  “Non-current  assets  and 

disposal groups classified as held for sale".  

The changes in the balances under this heading in 2017 and 2016 are as follows: 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 117 

Non-Current Assets Held-for-Sale. Changes in the year 2017 (Millions of euros) 

Foreclosed Assets 

Foreclosed 
Assets through 
Auction 
Proceeding 

Recovered 
Assets from 
Finance Leases 

From Own Use 
Assets (*) 

Other assets 
(**) 

Total 

Notes  

Cost  (1) 

Balance at the beginning 

Additions  

Contributions from merger transactions 

Retirements (sales and other decreases) 
Transfers, other movements and exchange 
differences 

Balance at the end 

Impairment  (2) 
Balance at the beginning 

Additions  

45 

Contributions from merger transactions 

Retirements (sales and other decreases) 

Other movements and exchange differences   

Balance at the end 
Balance at the end of Net carrying value (1)-
(2) 

3,349 

597 

- 

(826) 

(257) 
2,863 

1,044 

38 

- 

(221) 

19 
880 

1,983 

138 

27 

- 

(32) 

(5) 
128 

32 

13 

- 

(6) 

2 
41 

87 

281 

1 

- 

(121) 

188 
349 

177 

1 

- 

(42) 

57 
193 

156 

- 

- 

- 

3,768 

625 

- 

(68) 

(1,047) 

68 
- 

(6) 
3,340 

- 

- 

- 

- 

- 
- 

- 

1,253 

52 

- 

(269) 

78 
1,114 

2,226 

(*) Net of accumulated amortization until reclassified as non-current assets and disposal groups held for sale. 

(**)   Correspong to  BBVA Autorenting, S.A. (see Note 14). 

Non-Current Assets Held-for-Sale. Changes in the year 2016 (Millions of euros) 

Foreclosed Assets 

Foreclosed 
Assets through 
Auction 
Proceeding 

Recovered 
Assets from 
Finance Leases 

From Own Use 
Assets  
(*) 

Other assets 

Total 

Notes  

Cost  (1) 

Balance at the beginning 

Additions  

Contributions from merger transactions 

Retirements (sales and other decreases) 
Transfers, other movements and exchange 
differences 

Balance at the end 

Impairment  (2) 
Balance at the beginning 

Additions  

45 

Contributions from merger transactions 

Retirements (sales and other decreases) 

Other movements and exchange differences 

Balance at the end 
Balance at the end of Net carrying value (1)-
(2) 

2,666 

629 

402 

(555) 

207 
3,349 

537 

60 

212 

(124) 

359 
1,044 

2,305 

166 

42 

- 

(62) 

(8) 
138 

38 

2 

- 

(5) 

(3) 
32 

106 

186 

3 

147 

(61) 

6 
281 

103 

7 

- 

(33) 

100 
177 

104 

- 

- 

- 

- 

- 
- 

- 

- 

- 

- 

- 
- 

- 

3,018 

674 

549 

(678) 

205 
3,768 

678 

69 

212 

(162) 

456 
1,253 

2,515 

 (*) Net of accumulated amortization until reclassified as non-current assets and disposal groups held for sale. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

The table below shows the non-current assets held for sale from foreclosures or recoveries: 

Non-Current Assets Held for Sale. From Foreclosures or Recoveries (Millions of euros) 

Residential assets 

Industrial assets 

Agricultural assets 
Total 

2017 

1,675 

367 

28 
2,070 

P. 118 

2016 

1,961 

417 

33 
2,411 

The table below shows the length of time for which the main assets from foreclosures or recoveries that were 
on the balance sheet as of December 31, 2017 and 2016 had been held: 

Non-Current Assets Held for Sale. Period of Ownership (Millions of euros) 

Up to one year 

From 1 to 3 years 

From 3 to 5 years 

Over 5 years 
Total 

2017 

267 

740 

656 

407 
2,070 

2016 

298 

1,084 

719 

310 
2,411 

In  2017  and  2016,  some  of  the  sales  of  these  assets  were  financed  by  the  Bank.  The  amount  of  the  loans 
granted to the buyers of these assets in those years totaled €201 million and €210 million, respectively, with 
a mean percentage financed of 91% and 93%, respectively, of the price of sale. The total nominal amount of 
these loans, which are recognized under “Loans and receivables”, is €1,520 million and €1,320 million, as of 
December 31, 2017 and 2016, respectively. 

As  of  December  31,  2017  and  2016,  there  were  no  gains  not  recognized  in  the income  statement  from  the 
sale of assets financed by the Bank.  

20.  Financial liabilities at amortized cost 

20.1  Breakdown of the balance  

The breakdown of the balance under this heading in the accompanying balance sheets is as follows: 

Financial liabilities measured at amortised cost (Millions of euros) 

Deposits 

Deposits from Central Banks 

Deposits from Credit Institutions 

Customer deposits 

Debt securities issued 
Other financial liabilities 
Total 

Notes 

7 

2017 

263,376 

28,132 

40,599 

194,645 
34,166 
8,255 
305,797 

2016 

279,552 

26,629 

44,977 

207,946 
33,174 
7,158 
319,884 

20.2 Deposits from credit institutions 

The  breakdown  of  the  balance  under  this  heading  in  the  accompanying  balance  sheets,  according  to  the 
nature of the financial instruments, is as follows: 

 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

Deposits from credit institutions (Millions of euros) 

Deposits with agreed maturity 

Demand deposits 

Repurchase agreements 
Total 

Notes 

31 

2017 

15,749 

1,908 

22,942 
40,599 

P. 119 

2016 

17,027 

3,005 

24,945 
44,977 

The  breakdown  of  this  heading  by  geographical  area  and  the  nature  of  the  related  instruments  in  the 
accompanying balance sheets, is as follows: 

December 2017 Deposits from Credit Institutions (Millions of euros) 

Spain 

Rest of Europe 

Mexico 

South America 

The United States 

Rest of the world 
Total  

Demand Deposits & 
Reciprocal Accounts 

Deposits with 
Agreed Maturity 

Repurchase 
Agreements 

744 

591 

63 

415 

22 

73 
1,908 

3,997 

7,777 

55 

755 

1,442 

1,723 
15,749 

879 

21,704 

- 

- 

- 

359 
22,942 

December 2016 Deposits from Credit Institutions (Millions of euros)(*) 

Demand Deposits & 
Reciprocal 
Accounts 

Deposits with 
Agreed Maturity 

Repurchase 
Agreements 

924 

1,120 

286 

460 

131 

83 
3,004 

5,153 

7,944 

- 

900 

1,328 

1,652 
16,977 

817 

23,620 

- 

- 

- 

508 
24,945 

Spain 

Rest of Europe 

Mexico 

South America 

The United States 

Rest of the world 
Total  

(*) 

Interest accrued not included 

20.3 Customer deposits 

Total 

5,620 

30,072 

118 

1,170 

1,464 

2,155 
40,599 

Total 

6,894 

32,684 

286 

1,360 

1,459 

2,243 
44,926 

The breakdown of this heading of the accompanying balance sheets, by type of financial instruments, is as 
follows: 

Customer deposits (Millions of euros) 

Government and other government agencies 

Demand deposits 

Fixed-term deposits 

Reverse repos 

Other accounts 

Total 

Notes 

31 

2017 

7,845 

126,808 

54,915 

4,648 

429 
194,645 

2016 

7,375 

105,851 

85,989 

6,230 

2,500 
207,946 

Previous table includes as of 31, December 2017 and 2016, subordinated deposits amounted to €430 million 
and €2,942  million,  respectively, vinculated to subordinated debt issues and preferred shares launched by 
BBVA International Preferred, S.A.U., BBVA Subordinated Capital, S.A.U., BBVA Global Finance, Ltd., Caixa 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 120 

Terrassa  Societat  de  Participacions  Preferents,  S.A.  Unipersonal  and  CaixaSabadell  Preferents,  S.A. 
Unipersonal which are unconditionally and irrevocably secured by the Bank. 

The breakdown of this heading in the accompanying balance sheets, by type of instrument and geographical 
area, is as follows: 

December 2017 - Customer Deposits (Millions of euros) 

2017 

Spain 

Rest of Europe 

Mexico 

South America 

The United States 

Rest of the world 

Total  

Demand 
Deposits 

Savings Deposits 

Deposits with 
Agreed Maturity 

Repos 

Total 

93,773 

3,687 

203 

533 

181 

595 

34,884 

41,779 

311 

22 

102 

23 

196 

8,520 

288 

1,354 

2,476 

1,070 

2,659 

1,989 

- 

- 

- 

- 

173,095 

14,507 

513 

1,989 

2,680 

1,861 

98,972 

35,538 

55,487 

4,648 

194,645 

December 2016 - Customer Deposits (Millions of euros)(*) 

Demand 
Deposits 

Savings 
Deposits 

64,542 

3,903 

268 

449 

191 

415 

41,464 

426 

24 

143 

40 

160 

2016 

Deposits with 
Agreed 
Maturity 

67,902 

15,225 

337 

1,364 

1,791 

2,665 

Repos 

Total 

1,900 

4,307 

175,808 

23,861 

- 

- 

8 

- 

629 

1,956 

2,030 

3,240 

69,768 

42,257 

89,284 

6,215 

207,524 

Spain 

Rest of Europe 

Mexico 

South America 

The United States 

Rest of the world 

Total  

(*) 

Interest accrued not included 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

20.4 Debt certificates issued  

The breakdown of the balance under this heading in the accompanying balance sheets is as follows: 

P. 121

2016 

30,161 

- 

2,509 

20,376 

600 

1,840 

4,836 

4,000 

4,000 

770 

14 

756 

66 

3,013 

- 

1,443 

121 

18 

1,431 

1,423 

1,423 

- 

- 

- 

2017 

30,339 

967 

7,589 

12,318 

500 

711 

8,254 

4,500 

4,500 

3,671 

- 

3,671 

83 

3,827 

404 

1,097 

112 

11 

2,203 

2,085 

2,085 

117 

- 

117 

Debt securities issued (Millions of euros) 

In Euros 

Promissory bills and notes 

Non-convertible bonds and debentures 

Mortgage Covered bonds (**) 

Other securities 

Accrued interest and others (*) 

Subordinated liabilities 

Convertible 

Convertible perpetual securities 

Non-convertible 

Preferred Stock 

Other subordinated liabilities 

Valuation adjustments (*) 

In Foreign Currency 

Promissory bills and notes 

Non-convertible bonds and debentures 

Mortgage Covered bonds (**) 

Accrued interest and others (*) 

Subordinated liabilities 

Convertible 

Convertible perpetual securities 

Non-convertible 

Preferred Stock 

Other subordinated liabilities 

Valuation adjustments (*) 

Total 

1 
34,166 

8 
33,174 

(*)  Accrued interest but pending payment, valuation adjustments and issuance costs included 

(**)   See  Appendix X.  

As  of December 31, 2017,  36% of “Debt securities  issued” have fixed-interest rates  and 64% have variable 
interest rates. 

The  total cost  of the  accrued  interest under “Debt securities  issued”  in  2017  and  2016 totaled  €550  million 
and €793 million, respectively. 

As  of December  31, 2017  and  2016 the  accrued  interest pending payment from promissory notes  and  bills 
and bonds and debentures amounted to €275 million and €465 million, respectively. 

The  headings  “Nonconvertible  bonds  and  debentures  at  floating  interest  rate"  and  “Non-convertible  bonds 
and debentures at fixed rate” as of December 31, 2017 include several issues, the latest maturing in 2039. 

The "Covered Bonds" account as of December 31, 2017 includes issues with various maturities, the latest in 
2037. 

Subordinated  liabilities  included  in  this  heading  and  in  Note  20.3,  and  accordingly,  for  debt  seniority 
purposes,  they  rank  behind  ordinary  debt,  but  ahead  of  the  Bank’s  shareholders,  without  prejudice  to  any 
different seniority that may exist between the different types of subordinated debt instruments according to 

Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 122 

the terms and conditions of each issue. The breakdown of this heading in the accompanying balance sheets, 
disregarding valuation adjustments, by currency of issuance and interest rate is shown in Appendix VII. 

The variations of the balance under this heading are mainly the result of the following transactions: 

During  2017,  for  certain  issuances  initially  carried  out  by  companies  belonging  to  the  BBVA  Group,  a 
replacement has been carried out as issuer of these companies by BBVA, S.A. This change has been carried 
out for issuances initially made by BBVA Senior Finance S.A. Unipersonal in euros and in currency, for a total 
amount  of  €1,367  million  as  well  as  subordinated  issuances  made  by  BBVA  Subordinated  Capital,  S.A 
Unipersonal,  amounting  to  €1,618  million.  Deposit  contracts  between  the  Bank  and  the  aforementioned 
companies have also been cancelled. This has meant the reclassification of these amounts from "Customer 
deposits" (see Note 20.3) to "Debt certificates issued". 

During  2017, € 8,385 million of mortgage bond issues were amortized. New issues of non-convertible bonds 
and  debentures  in  euros  and  subordinated  non-convertible  liabilities  in  euros  were  made  amounting  to  € 
4,290 and € 2,986 million respectively. 

•  Perpetual securities eventually convertible. 

On  May  24,  2017  and  November  14,  2017,  BBVA  carried  out  issuances  of  perpetual  contingent 
convertible securities (additional tier 1 instrument), with exclusion of pre-emptive subscription rights of 
shareholders, for a total nominal amount of €500 million and €1,000 million, respectively (see Note 23). 

On  April  8,  2016,  BBVA  issued  perpetual  securities  eventually  convertible  into  new  ordinary  shares  of 
BBVA,(Additional  level  I  capital  instruments)  without  pre-emption  rights,  for  a  total  amount  of  €1,000 
million (see Note 23) . 

On February 10, 2015, BBVA issued perpetual securities eventually convertible into new ordinary shares 
of BBVA, (Additional level I capital instruments) without pre-emption rights, for a total amount of €1,500 
million.  

Such  issuances  were  targeted  only  towards  qualified  foreign  investors.  and  in  any  case  would  not  be 
made or subscribed in Spain or by Spanish-resident investors.  

These convertible perpetual securities could be subject into common shares if the trigger event occurs, 
that is, if BBVA’s Common Equity Tier 1 capital ratio falls below 5.125% among other events. 

These issuances may be fully amortized, to option of BBVA, only in the cases included in its terms and 
conditions, and in any case, in accordance with the provisions of the applicable regulations. 

20.5 Other financial liabilities 

The breakdown of the balance under this heading in the accompanying balance sheets is as follows: 

Other financial liabilities (Millions of euros) 

Creditors for other financial liabilities 

Collection accounts 

Creditors for other payment obligations  

Dividend payable but pending payment (*) 
Total 

2017 

4,412 

2,614 

1,229 

- 
8,255 

2016 

3,662 

1,964 

1,007 

525 
7,158 

(*)  Corresponding to the cash dividend declared in December 2017 and 2016 and paid in January 2018 and 2017 

(see Note 3). 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 123 

The  information  required  by  Final  Provision  second  of  Law  31/2014  of  December  3,  amending  Additional 
Provision  third  of  Law  15/2010,  of  July  5,  amending  the  Law  3/2004  of  December  29,  through  which 
measures for combating late payment are set, is as follows: 

Payments made and peding payments (*) 

Average payment period to suppliers (days) 

Ratio of outstanding payment transactions (days) 

Ratio outstanding payment transactions (days) 

Total payments  (Millions of euros) 

Total pending payments  (Millions of euros) 

2017 

2016 

BBVA SPAIN 

BBVA GROUP IN 
SPAIN 

BBVA SPAIN 

BBVA GROUP IN 
SPAIN 

29 

30 

20 

2,410 

124 

29 

29 

19 

2,497 

128 

33 

34 

21 

2,426 

92 

33 

33 

22 

2,568 

96 

(*) 

It is considered on time payments made within 60 days, and not on time those which exceeds 60 days. 
The data shown in the table above on payments to suppliers refer to those which by their nature are trade 
creditors for the supply of goods and services, so data relating to "Other financial liabilities other liabilities -
Trade pay " is included in the balance. 

21.  Provisions 

The  breakdown  of  the  balance  under  this  heading  in  the  accompanying  balance  sheets,  based  on  type  of 
provisions, is as follows: 

Provisions: Breakdown by concepts (Millions of euros) 

Pensions and other post employment defined benefit obligations 

Other long term employee benefits 

Provisions for taxes and other legal contingencies 

Commitments and guarantees given 

Rest provisions 

Total 

2017 

4,594 

31 

329 

272 

2,379 
7,605 

2016 

5,271 

32 

- 

658 

2,956 
8,917 

(*) As of December 31, 2016, this caption includes provisions for different items, the most significant being those arising 
from the merger of Catalunya Banc and the provision of€ 577 million made by the "floor clauses" (clausulas suelo). 

The changes in 2017 and 2016 in the balances under this heading in the accompanying balance sheets are as 
follows: 

Provisions for pensions and similar obligations. Changes Over the Period (Millions of euros) 

Notes 

Balance at the beginning  

Add 

Charges to income for the year  

Interest expenses and similar charges 

Personnel expenses 

Provision expenses 

Charges to equity 

Transfers and other changes 

Less 

Benefit payments 

Employer contributions 

Balance at the end 

2017 

5,303 

27 

4 

277 

- 

- 

(692) 

(294) 

4,625 

2016    

5,177    

49    

4    

253    

10    

569    

(735)    

(24)    

5,303    

 
 
 
 
 
  
  
  
  
  
  
  
  
     
  
  
  
  
  
  
  
  
  
  
  
  
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

Provisions for Taxes, Legal Contingents and Other Provisions, Changes Over the Period (Millions of euros) 

Balance at beginning  

Additions 

Acquisition of subsidiaries 

Unused amounts reversed during the period 

Amount used and other variations 

Balance at the end  

Ongoing legal proceedings and litigation 

P. 124 

2016    

1,032    

1,339    

 -    

(386)    

1,629    

3,614    

2017 

3,614 

1,409 

- 

(855) 

(1,188) 

2,980 

The financial sector is facing an environment of greater regulatory and litigious pressure. In this environment, 
BBVA  is  frequently  party  to  individual  or  collective  legal  actions  arising  in  the  ordinary  course  of  business. 
According  to  the  procedural  status  of  these  proceedings  and  the  criteria  of  the  legal  counsel,  BBVA 
considers that, as of December 31, 2017, none of such actions is material, individually or as a whole, and with 
no  significant  impact  on  the  operating  results,  liquidity  or  financial  situation  at  a  Group  consolidated  or 
individual  level  of  the  Bank.  As  of  December  31,  2017,  BBVA´s  Management  believes  that  the  provisions 
made in respect of such legal proceedings are adequate.  

In  2016,  the  judicial  procedure  related  to  the  clauses  of  limitation  of  interest  rates  in  mortgage  loans  with 
consumers  (the  so-called  “cláusulas  suelo”)  was  considered  material.  In  relation  to  this  issue,  after  the 
preliminary ruling to the Court of Justice of the European Union (CJEU), and after the analysis carried out on 
the  portfolio  of  mortgage  loans  to  consumers  to  which  a  floor  clause  had  been  applied,  BBVA  endowed  a 
provision of €577 million (with an impact on the attributed profit of approximately €404 million) recorded in 
the consolidated profit and loss account for 2016, to cover potential claims. This provision has been used for 
this purpose during the year 2017. The additional provisions that have been made during the year 2017, to 
cover the possible claims that may arise in relation to this matter, have not been significant.   

22.  Post-employment 
commitments  

and 

other 

employee 

benefit 

As stated in Note 2.9, the Bank has assumed commitments with employees including short-term employee 
benefits  (Note  39.1),  defined  contribution  and  defined  benefit  plans,  as  well  as  other  long-term  employee 
benefits.  

The main Employee Welfare System has been implemented in Spain. Under the collective labor agreement, 
Spanish  banks  are  required  to  supplement  the  social  security  benefits  received  by  employees  or  their 
beneficiary right-holders in the event of retirement (except for those hired after March 8, 1980), permanent 
disability, death of spouse or death of parent. 

The Employee Welfare System in place at the Bank supersedes and improves the terms and conditions of the 
collective labor agreement for the banking industry; including benefits in the event of retirement, death and 
disability  for  all  employees,  including  those  hired  after  March  8,  1980.  The  Bank  externally  funded  all  its 
pension commitments with active and retired employees pursuant to Royal Decree 1588/1999,  of October 
15.  These  commitments  are  instrumented  in  external  pension  plans,  insurance  contracts  with  non-Group 
companies  and  insurance  contracts  with  BBVA  Seguros,  S.A.  de  Seguros  y  Reaseguros,  which  is  99.96% 
owned by the Banco Bilbao Vizcaya Argentaria Group. 

The table below shows a breakdown of recorded balance sheet liabilities relating to defined benefit plans as 
at December 31, 2017 and 2016: 

 
 
 
  
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

Net Liability (asset) on the Balance Sheet (Millions of euros) 

Pension commitments 

Early retirement commitments 

Other long-term employee benefits 
Total commitments 

Pension plan assets 

Early retirement plan assets 

Other long-term plan assets 
Total plan assets  

Total net liability/asset on the balance sheet 

of which: 

Provisions- Provisions for pensions and similar obligations 

Provisions-Other long-term employee benefits 

Insurance contracts linked to pensions 

P. 125 

2016 

3,744 

2,555 

32 
6,331 

1,028 

- 

- 
1,028 

5,303 

5,271 

32 

2,426 

2017 

3,376 

2,204 

31 
5,611 

986 

- 

- 
986 

4,625 

4,594 

31 

2,142 

The following table shows defined benefit plan costs recorded in the income statement for fiscal years 2017 
and 2016:  

 Income Statement and Equity Impact (Millions of euros) 

Notes 

2017 

2016 

Interest and similar expenses 

Interest expense 

Interest income 

Personnel expenses 

Defined contribution plan expense 

Defined benefit plan expense 

Other benefit expenses 

Provision (net) 

Early retirement expense 

Past service cost expense 

Remeasurements (*) 

Other provision expenses 

Total Effects in Income Statements: Debit (Credit) 

Total Effects on Equity: Debit (Credit) (**) 

39.1 

39.1 

27 

27 

- 

43 

38 

1 

4 

268 

224 

1 

32 

11 
338 

(1) 

49 

49 

- 

53 

46 

3 

4 

239 

233 

(3) 

3 

6 
341 

10 

(*)    Actuarial  losses  (gains)  on  remeasurement  of  the  net  defined  benefit  liability  relating  to  early  retirements  in 

Spain and other long-term employee benefits that are charged to the income statement (see Note 2.9). 

   (**) Actuarial gains (losses) on remeasurement of the net defined benefit pension liability before income taxes (see 

Note 2.9). 

22.1 Defined benefit plans  

The commitments under these plans relate mainly to employees who have retired or taken early retirement 
from  the  Bank  and  to  certain  groups  of  employees  still  active  in  the  case  of  pension  benefits,  and  to  most 
active  employees  in  the  case  of  permanent  disability  and  death  benefits.  For  the  latter,  BBVA  pays  the 
required premiums for full underwriting. 

The change in these commitments as of December 31, 2017 and 2016 was as follows: 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 126 

Defined Benefit Plans (Millions of euros) 

2017 

2016 

Defined 
Benefit 
Obligation 

Plan Assets 

Net Liability 
(asset) 

Insurance 
contracts 
linked to 
pensions 

Defined 
Benefit 
Obligation 

Plan 
Assets 

Net Liability 
(asset) 

Insurance 
contracts 
linked to 
pensions 

Balance at the beginning 

6,299 

1,028 

5,271 

2,426 

6,210 

1,033 

5,177 

2,151 

Current service cost 

Interest income or expense 

Contributions by plan participants 

Employer contributions 

Past service costs (1) 

Remeasurements: 

Return on plan assets (2) 

From changes in demographic 
assumptions 

From changes in financial 
assumptions 

Other actuarial gain and losses 

Benefit payments 

Settlement payments 

Business combinations and disposals 

Transformation to defined 
contribution 

Effect on changes in foreign 
exchange rates 

Other  effects 
Balance at the end 

5 

81 

- 

- 

225 

(41) 

- 

(3) 

(23) 

(15) 

- 

17 

- 

7 

- 

9 

9 

- 

- 

- 

(909) 

(115) 

- 

- 

(82) 

(7) 

9 
5,580 

- 

- 

- 

(5) 

45 
986 

5 

64 

- 

(7) 

225 

(50) 

(9) 

(3) 

(23) 

(15) 

(794) 

- 

- 

- 

37 

- 

- 

- 

(81) 

(81) 

- 

- 

- 

7 

109 

- 

- 

230 

245 

- 

(1) 

187 

59 

- 

20 

- 

9 

- 

66 

66 

- 

- 

- 

(138) 

(936) 

(118) 

- 

- 

(82) 

(67) 

(2) 

(36) 
4,594 

- 

(35) 
2,142 

(43) 

402 

- 

- 

22 

- 

(17) 

(13) 

92 
6,299 

9 
1,028 

7 

89 

- 

(9) 

230 

179 

(66) 

(1) 

187 

59 

(818) 

(43) 

- 

40 

- 

- 

- 

166 

166 

- 

- 

- 

(136) 

- 

380 

205 

- 

(4) 

83 
5,271 

- 

- 

- 
2,426 

(1) 

(2) 

Including gains and losses arising from settlements. 

Excluding interest, which is recorded under "Interest income or expense". 

The  balance  under  the  heading  “Provisions  –  Pensions  and  other  post-employment  defined  benefit 
obligations”  of  the  accompanying  balance  sheet  as  of  December  31,  2017  includes  €341  million  for 
commitments  for  post-employment  benefits  maintained  with  previous  members  of  the  Board  of  Directors 
and the Bank’s Management Committee. 

Both the costs and the present value of the commitments are determined by independent qualified actuaries 
using the “projected unit credit” method. 

In order to guarantee the good governance of these plans, the Bank has established an Employee Benefits 
Committee  including  members  from  the  different  areas  to  ensure  that  all  decisions  are  made  taking  into 
consideration all of the associated impacts.  

The  following  table  sets  out  the  key  actuarial  assumptions  used  in  the  valuation  of  these  commitments  as  at 
December 31, 2017 and 2016: 

Actuarial Assumptions. Commitments  in Spain 

Discount rate 

Rate of salary increase 

Mortality tables 

2017 

1.24% 

- 

2016 

1.50% 

1.50% 

PERM/F 2000P 

PERM/F 2000P 

Discount  rate  shown  as  of  December,  31,  2017,  corresponds  to  the  weighted  average  rate,  the  actual 
discount rates used 0.50% and 1.75% depending on the type of commitment. 

The discount rate used to value future benefit cashflows has been determined by reference to Eurozone high 
quality corporate bonds (see Note 2.2.9). 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 127 

The expected return on plan assets has been set in line with the adopted discount rate. 

Assumed retirement ages have been set by reference to the earliest age at which employees are entitled to 
retire or the contractually agreed age in the case of early retirements. 

Changes in the main assumptions can affect the calculation of the commitments. Should the discount rate 
have increased or decreased by 50 basis points, an impact  on equity for the commitments in Spain would 
have been registered amounting to approximately €27 million net of tax. 

In  addition  to  the  commitments  to  employees  shown  above,  the  Group  has  other  less  material  long-term 
employee  benefits.  These  include  leave  and  long-service  awards,  which  consist  of  either  an  established 
monetary award or shares in Banco Bilbao Argentaria A.A. granted to employees when they complete a given 
number of years of qualifying service. As of December 31, 2017 and 2016  the value of these commitments 
amounted to €31 and €32 million respectively. These amounts are recorded under the heading "Provisions - 
Other long-term employee benefits" of the accompanying balance sheet (see Note 21). 

Information on the various commitments is provided in the following sections. 

Pension commitments  

These  commitments  correspond  mainly  to  retirement,  death  and  disability  pensions  in  payment.  They  are 
covered by insurance contracts, pension funds and internal provisions. 

The change in pension commitments as of December 31, 2017 and 2016 is as follows: 

Pensions commitments (Millions of euros) 

2017 

2016 

Defined 
Benefit 
Obligation 

Plan Assets 

Net Liability 
(asset) 

Insurance 
contracts 
linked to 
pensions 

Defined 
Benefit 
Obligation 

Plan Assets 

Net Liability 
(asset) 

Insurance 
contracts 
linked to 
pensions 

Balance at the beginning 

3,744 

1,028 

2,716 

2,426 

3,521 

1,033 

2,488 

2,151 

Current service cost 

Interest income or expense 

Contributions by plan participants 

Employer contributions 

Past service costs (1) 

Remeasurements: 

Return on plan assets (2) 

From changes in demographic assumptions 

From changes in financial assumptions 

Other actuarial gain and losses 

Benefit payments 

Settlement payments 

Business combinations and disposals 

Defined contribution transformation 

Effect on changes in foreign exchange rates 

Other  effects 

Balance at the end 

Of Which: 

Vested benefit obligation relating to current 
employees 

Vested benefit obligation relating to retired 
employees 

5 

58 

- 

- 

1 

(82) 

- 

(3) 

(69) 

(10) 

- 

17 

- 

7 

- 

9 

9 

- 

- 

- 

5 

41 

- 

(7) 

1 

(91) 

(9) 

(3) 

(69) 

(10) 

- 

37 

- 

- 

- 

(81) 

(81) 

- 

- 

- 

7 

66 

- 

- 

(3) 

237 

- 

(1) 

162 

76 

- 

20 

- 

9 

- 

66 

66 

- 

- 

- 

(274) 

(115) 

(159) 

(138) 

(275) 

(118) 

- 

- 

- 

(5) 

45 

986 

- 

- 

(82) 

(2) 

(32) 

2,390 

- 

- 

(67) 

- 

(35) 

2,142 

- 

- 

(82) 

(7) 

13 

3,376 

3,263 

113 

(43) 

237 

- 

(17) 

14 

- 

22 

- 

(13) 

9 

3,744 

1,028 

2,716 

2,426 

3,564 

180 

7 

46 

- 

(9) 

(3) 

171 

(66) 

(1) 

162 

76 

(157) 

(43) 

215 

- 

(4) 

5 

- 

40 

- 

- 

- 

166 

166 

- 

- 

- 

(136) 

- 

205 

- 

- 

- 

(1) 

(2) 

Including gains and losses arising from settlements. 

Excluding interest, which is recorded under "Interest income or expense". 

 
 
 
 
  
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 128 

In  Spain,  local  regulation  requires  that  pension  and  death  benefit  commitments  must  be  funded,  either 
through a qualified pension plan or an insurance contract. 

These  commitments  are  covered  by  insurance  contracts  which  meet  the  requirements  of  the  accounting 
standard regarding the non-recoverability of contributions. However, a significant number of the insurance 
contracts  are  with  BBVA  Seguros,  S.A.  –BBVA  related  party  –  and  consequently  these  policies  cannot  be 
considered  plan  assets  under  IAS  19.  For  this  reason,  the  liabilities  insured  under  these  policies  are  fully 
recognized  under  the  heading  "Provisions  –  Pensions  and  other  post-employment  defined  benefit 
obligations" of the accompanying balance sheet (see Note 21), while the related assets held by the insurance 
company are included under the heading “Insurance contracts linked to pensions “. 

In addition there are commitments covered by insurance contracts with insurance companies not related to 
the  Bank  and  can  therefore  be  considered  qualifying  insurance  policies  and  plan  assets  under  IAS  19.  These 
commitments  are  therefore  shown  in  the  accompanying  balance  sheets  for  the  net  amount  of  the 
commitment  less  plan  assets.  As  of  December  31,  2017  and  2016,  the  plan  assets  related  to  the 
aforementioned  insurance  contracts  equaled  the  amount  of  the  commitments  covered;  therefore,  no 
amount for this item is included in the accompanying balance sheets. 

Pension  benefits  are  paid  by  the  insurance  companies  with  whom  BBVA  has  insurance  contracts  and  to 
whom all insurance premiums have been paid. The premiums are determined by the insurance companies 
using “cash flow matching” techniques to ensure that benefits can be met when due, guaranteeing both the 
actuarial and interest rate risk. 

The  Bank  signed  a  Social  Benefit  Standardization  Agreement  for  its  employees  in  Spain.  The  agreement 
standardizes the existing social benefits for the different groups of employees and, in some cases where a 
service was provided, quantified it as an annual amount in cash. 

In addition, some overseas branches of the Bank maintain defined-benefit pension commitments with some 
of  their  active  and  inactive  personnel.  These  arrangements  are  closed  to  new  entrants  who  instead 
participate in defined-contribution plans. 

Early retirement commitments 

In 2017 the Bank offered certain employees the possibility of taking retirement or early retirement before the 
age stipulated in the collective labor agreement in force. This offer was accepted by 724 employees (601 in 
2016).The  commitments  to  early  retirees  include  the  compensation  and  indemnities  and  contributions  to 
external pension funds payable during the period of early retirement. 

The change in these commitments during financial years 2017 and 2016 is shown below: 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 129 

Early retirement commitments (Millions of euros) 

Balance at the beginning 

Current service cost 

Interest income or expense 

Contributions by plan participants 

Employer contributions 
Past service costs (1) 

Remeasurements: 

Return on plan assets (2) 

From changes in demographic assumptions 

From changes in financial assumptions 

Other actuarial gain and losses 

Benefit payments 

Settlement payments 

Business combinations and disposals 

Transformation to defined contribution 

Effect on changes in foreign exchange rates 

Other  effects 
Balance at the end 

Defined 
Benefit 
Obligation 

2,555 

- 

23 

- 

- 

224 

41 

- 

- 

46 

(5) 

(635) 

- 

- 

- 

- 

(4) 
2,204 

2017 

2016 

Plan Assets 

Net Liability 
(asset) 

Defined 
Benefit 
Obligation 

Plan Assets 

Net Liability 
(asset) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 
- 

2,555 

2,689 

- 

23 

- 

- 

224 

41 

- 

- 

46 

(5) 

(635) 

- 

- 

- 

- 

(4) 
2,204 

- 

43 

- 

- 

233 

8 

- 

- 

25 

(17) 

(661) 

- 

165 

- 

- 

78 
2,555 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 
- 

2,689 

- 

43 

- 

- 

233 

8 

- 

- 

25 

(17) 

(661) 

- 

165 

- 

- 

78 
2,555 

(1) 

(2) 

Including gains and losses arising from settlements. 

Excluding interest, which is recorded under "Interest income or expense". 

The  valuation  and  account  treatment  of  these  commitments  is  the  same  as  that  of  the  pension 
commitments, except for the treatment of actuarial gains and losses (see Note 2.9). 

Estimated benefit payments 

The estimated payments over the next 10 years are as follows: 

Estimated Future Payments (Millions of euros) 

Commitments in Spain 

Of which: 

Early retirements 

22.2 Defined contribution plans 

2018 

2019 

2020 

2021 

2022 

2023 - 
2027 

752 

680 

595 

499 

401 

1,099 

543 

477 

396 

307 

218 

286 

The  Bank  sponsors  defined  contribution  plans,  in  some  cases  with  employees  making  contributions  which 
are matched by the employer. 

These  contributions  are  accrued  and charged  to  the  income  statement  in  the  corresponding  financial  year 
(see Note 2.9). No liability is therefore recognized in the accompanying balance sheets for this purpose. 

23.  Common stock 

into 
As  of  December  31,  2017,  BBVA’s  common  stock  amounted  to  €3,267,264,424.20  divided 
6,667,886.580  fully subscribed and paid-up registered shares, all of the same class and series, at €0.49 par 
value  each,  represented  through  book-entry  accounts.  All  of  the  Bank  shares  carry  the  same  voting  and 

 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 130 

dividend  rights,  and  no  single  stockholder  enjoys  special  voting  rights.  Each  and  every  share  is  part  of  the 
Bank’s common stock.  

The  Bank’s  shares  are  traded  on  the  Spanish  stock  market,  as  well  as  on  the  London  and  Mexico  stock 
markets. BBVA American Depositary Shares (ADSs) traded on the New York Stock Exchange. 

As of December 31, 2017, State Street Bank and Trust Co., Chase Nominees Ltd and The Bank of New York 
Mellon SA NV in their capacity as international custodian/depositary banks, held 12.53%, 6.48%, and 3.80% 
of BBVA common stock, respectively. Of said positions held by the custodian banks, BBVA is not aware of 
any  individual  shareholders  with  direct  or  indirect  holdings  greater  than  or  equal  to  3%  of  BBVA  common 
stock outstanding. 

On  October  18,  2017,  the  Blackrock,  Inc.  reported  to  the  Spanish  Securities  and  Exchange  Commission 
(CNMV) that, it now has an indirect holding of BBVA common stock totaling 5.939%, of which 5.708% are 
voting rights attributed to shares and 0.231% are voting rights through financial instruments. 

 BBVA is not aware  of any  direct or indirect interests  through which control  of the Bank may be exercised. 
BBVA has not received any information on stockholder agreements including the regulation of the exercise of 
voting rights at its annual general meetings or restricting or placing conditions on the free transferability of 
BBVA shares. No agreement is known that could give rise to changes in the control of the Bank. 

The changes in the heading “Paid up capital” of the accompanying consolidated balance sheets are due to the 
following common stock increases: 

Capital Increase 

As of December 31, 2015 

Dividend option - April 2016 

Dividend option - October 2016 

As of December 31, 2016 

Dividend Option . April 2017 

As of December 31, 2017 

Number of Shares 

Common Stock 
(Millions of Euros) 

6,366,680,118 

113,677,807 

86,257,317 

6,566,615,242 

101,271,338 

6,667,886,580 

3,120 

56 

42 

3,218 

50 

3,267 

“Dividend Option” Program in 2017: 

The  AGM  of  BBVA  held  on  March  17,  2017  adopted,  under  agenda  item  three,  a  capital  increase  to  be 
charged  to  voluntary  reserves  to  implement  the  shareholder  remuneration  system  called  the  “Dividend 
Option”  this  year  in  similar  conditions  to  those  agreed  in  2014,  2015  and  2016,  conferring  on  the  Board  of 
Directors, in accordance with article 297.1.a) of the Spanish Companies Act, the authority to set the date on 
which  the  capital  increase  should  be  carried  out,  within  one  year  of  the  date  of  approval  of  the  AGM 
resolution.  

By  virtue  of  such  resolution,  the  Board  of  Directors  of  BBVA  resolved,  on  March  29,  2017,  to  execute  the 
capital increase to be charged to voluntary reserves in accordance with the terms and conditions approved 
by  the  AGM  mentioned  above.  As  a  result,  BBVA’s  share  capital  was  increased  by  an  amount  of 
€49,622,955.62 through the issuance of 101,271,338 newly-issued BBVA ordinary shares at €0.49 par value 
each (see Note 3). 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 131 

“Dividend Option” Program in 2016: 

The AGM held on March 11, 2016, under agenda item three, adopted four capital increase resolutions to be 
charged  to  voluntary  reserves  to  once  again  implement  the  shareholder  remuneration  program  called  the 
“Dividend Option” (see Note 3), conferring on the Board of Directors, in accordance with article 297.1 a) of 
the Spanish Companies Act, the authority to set the date on which said capital increases should be carried 
out, within one year of the date of approval of the AGM resolution, including the power not to implement any 
of the resolutions, when deemed advisable.  

On  March  31,  2016,  the  Board  of  Directors  of  BBVA  approved  the  execution  of  the  first  of  the  capital 
increases  charged  to  voluntary  reserves,  in  accordance  with  the  terms  and  conditions  agreed  by  the 
aforementioned AGM. As a result of this increase, the Bank’s capital increased by €55,702,125.43 through 
the issuance of 113,677,807 ordinary shares at €0.49 par value each (see Note 3).  

On  September  28,  2016,  BBVA’s  Board  of  Directors  approved  the  execution  of  the  second  of  the  capital 
increases  charged  to  voluntary  reserves  in  accordance  with  the  terms  and  conditions  agreed  by  the 
aforementioned AGM. As a result of this increase, the Bank’s capital increased by €42,266,085.33 through 
the issuance of 86,257,317 ordinary shares at €0.49 par value each (see Note 3).  

Convertible and/or exchangeable securities: 

The  AGM  held  on  March  17,  2017,  resolved,  under  agenda  item  five,  to  confer  authority  to  the  Board  of 
Directors to issue securities convertible into newly issued BBVA shares, on one or several occasions, within 
the maximum term of five years to be counted from the approval date of the authorization, up to a maximum 
overall amount of €8 billion or its equivalent in any other currency. Likewise, the AGM resolved to confer to 
the  Board  of  Directors  the  authority  to  totally  or  partially  exclude  shareholders’  pre-emptive  subscription 
rights  within  the  framework  of  a  specific  issue  of  convertible  securities,  although  this  power  was  limited  to 
ensure  the  nominal  amount  of  the  capital  increases  resolved  or  effectively  carried  out  to  cover  the 
conversion  of  mandatory  convertible 
issuances  of  this  authority  (without  prejudice  to  anti-dilution 
adjustments), with exclusion of pre-emptive subscription rights and of those likewise resolved or carried out 
with  exclusion  of  pre-emptive  subscription  rights  in  use  of  the  authority  to  increase  the  share  capital 
conferred by the AGM held on March 17, 2017 under agenda item four, do not exceed the maximum nominal 
amount,  overall,  of  20%  of  the  share  capital  of  BBVA  at  the  time  of  the  authorization,  this  limit  not  being 
applicable to contingent convertible issues. 

In use of the authority mentioned above, BBVA carried out, on May 24, 2017 the fifth issuance of perpetual 
contingent  convertible  securities  (additional  tier  1  instrument),  with  exclusion  of  pre-emptive  subscription 
rights  of  shareholders,  for  a  total  nominal  amount  of  €500  million.  This  issuance  is  listed  in  the  Global 
Exchange Market of the Irish Stock Exchange and was targeted only at qualified investors, not being offered 
to, and not being subscribed for, in Spain or by Spanish residents. The issuance qualifies as additional tier 1 
capital of the Bank and the Group in accordance with Regulation EU 575/2013 (see Note 20.4). 

Likewise, in use of such authority, BBVA carried out, on November 14, 2017 the sixth issuance of perpetual 
contingent  convertible  securities  (additional  tier  1  instrument),  with  exclusion  of  pre-emptive  subscription 
rights  of  shareholders,  for  a  total  nominal  amount  of  $1,000  million.  This  issuance  is  listed  in  the  Global 
Exchange Market of the Irish Stock Exchange and was targeted only at qualified investors, not being offered 
to,  and  not  being  subscribed  for,  in  Spain  or  by  Spanish  residents.  The  qualification  of  this  issuance  as 
additional tier 1 capital has been requested (see Note 20.4). 

In past years, BBVA has carried out, in use of the authority to issue convertible securities conferred by the 
AGM  held  on  March  16,  2012  (in  effect  until  March  16,  2017),  four  additional  issuances  of  perpetual 
contingent  convertible  securities  (additional  tier  1  instrument),  with  exclusion  of  pre-emptive  subscription 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 132 

rights of shareholders (in April 2013 for an amount of $1.5 billion, in February 2014 and February 2015 for an 
amount of €1.5 billion each one, and in April 2016 for an amount of €1 billion). These issuances were targeted 
only at qualified investors and foreign private banking clients not being offered to, and not being subscribed 
for, in Spain or by Spanish residents. The first two issuances are listed in the Singapore Exchange Securities 
Trading  Limited  and  the  last  two  issuances  are  listed  in  the  Global  Exchange  Market  of  the  Irish  Stock 
Exchange. Furthermore, these four issuances qualify as additional tier 1 capital of the Bank and the Group in 
accordance with Regulation UE 575/2013 (see Note 20.4). 

Capital increase 

BBVA’s AGM held on March 17, 2017 resolved, under agenda item four, to confer authority on the Board of 
Directors to increase Bank’s share capital, on one or several occasions, subject to provisions in the law and in 
the Company Bylaws that may be applicable at any time, within the legal term of five years of the approval 
date of the authorization, up to the maximum amount corresponding to 50% of Bank’s share capital at the 
time on which the resolution was adopted, likewise conferring authority to the Board of Directors to totally or 
partially  exclude  shareholders’  pre-emptive  subscription  rights  over  any  specific  issue  that  may  be  made 
under such authority; although the power to exclude pre-emptive subscription rights was limited, such that 
the  nominal  amount  of  the  capital  increases  resolved  or  effectively  carried  out  with  the  exclusion  of  pre-
emptive subscription rights in use of the referred authority and those that may be resolved or carried out to 
cover the conversion  of  mandatory convertible issues that may equally be made with the exclusion of pre-
emptive subscription rights in use of the authority to issue convertible securities conferred by the AGM held 
on  March  17,  2017,  under  agenda  item  five  (without  prejudice  to  the  anti-dilution  adjustments)  shall  not 
exceed  the  nominal  maximum  overall  amount  of  20%  of  the  share  capital  of  BBVA  at  the  time  of  the 
authorization. 

As of the date of this document, the Bank’s Board of Directors has not exercised the authority conferred by 
the AGM.  

24.  Share premium 

As of December 31, 2017 and 2016, the balance under this heading in the accompanying balance sheets was 
€23,992 million.  

The amended Spanish Corporation Act expressly permits the use of the share premium balance to increase 
capital and establishes no specific restrictions as to its use. 

25.  Retained earnings, Revaluation reserves and Other 

The breakdown of the balance under this heading in the accompanying balance sheets is as follows: 

Reserves. Breakdown by concepts (Millions of euros) 

Restricted reserves: 

Legal reserve 

Restricted reserve  

Revaluation Royal Decree-Law 7/1996 

Voluntary reserves: 

Voluntary and others 

Total  

2017 

2016 

644 

159 

12 

8,643 
9,457 

624 

201 

20 

8,521 
9,366 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 133 

25.1  Legal reserve 

Under  the  amended  Corporations  Act,  10%  of  any  profit  made  each  year  must  be  transferred  to  the  legal 
reserve. These provisions must be made until the legal reserve reaches 20% of the share capital.  

The  legal  reserve  can  be  used  to  increase  the  common  stock  provided  that  the  remaining  reserve  balance 
does not fall below 10% of the increased capital. While it does not exceed 20% of the common stock, it can 
only be allocated to offset losses exclusively in the case that there are not sufficient reserves available. 

25.2  Restricted reserves 

As of December 31, 2017 and 2016, the Bank’s restricted reserves are as follows: 

Restricted Reserves (Millions of euros) 

Restricted reserve for retired capital 

Restricted reserve for Parent Company shares and loans for those shares 

Restricted reserve for redenomination of capital in euros 

Total  

2017 

88 

69 

2 
159 

2016 

88 

111 

2 
201 

The  restricted  reserve  for  retired  capital  originated  in  the  reduction  of  the  nominal  par  value  of  the  BBVA 
shares made in April 2000. 

The most significant heading corresponds to restricted reserves related to the amount of shares issued by 
the Bank in its possession at each date, as well as the amount of customer loans outstanding on those dates 
that were granted for the purchase of, or are secured by, the Bank’s shares. 

Finally,  pursuant  to  Law  46/1998  on  the  Introduction  of  the  Euro,  a  restricted  reserve  is  recognized  as  a 
result of the rounding effect of the redenomination of the Bank’s common stock in euros. 

25.3  Revaluation and regularizations of the balance sheet 

Prior  to  the  merger,  Banco  de  Bilbao,  S.A.  and  Banco  de  Vizcaya,  S.A.  availed  themselves  of  the  legal 
provisions  applicable  to  the  regularization  and  revaluation  of  balance  sheets.  Thus,  on  December 31,  1996, 
Banco Bilbao  Vizcaya, S.A. revalued its tangible assets pursuant to Royal Decree-Law 7/1996 of June 7 by 
applying the maximum coefficients authorized, up to the limit  of the market value arising from the existing 
valuations. As a result of these updates, the increases in the cost and depreciation of  tangible fixed assets 
were calculated and allocated as follows.  

Following the review of the balance of the “Revaluation reserve pursuant to Royal Decree-Law 7/1996 of June 
7" account by the tax authorities in 2000, this balance could only be used, free of tax, to offset recognized 
losses  and  to  increase  share  capital  until  January  1,  2007.  From  that  date,  the  remaining  balance  of  this 
account can also be allocated to unrestricted reserves, provided that the surplus has been depreciated or the 
revalued assets have been transferred or derecognized. 

The breakdown of the calculation and movement to voluntary reserves under this heading are: 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

Revaluation and Regularization of the Balance Sheet (Millions of euros) 

Legal revaluations and regularizations of tangible assets: 

Cost 

Less 

Single revaluation tax (3%) 

Balance as of December 31, 1999 

Rectification as a result of review by the tax authorities in 2000 

Transfer to voluntary reserves 

Total 

26.  Treasury shares 

P. 134 

2016 

187 

(6) 

181 

(5) 

(156) 

20 

2017 

187 

(6) 

181 

(5) 

(164) 

12 

In 2017 and 2016 the Group companies performed the following transactions with shares issued by the Bank: 

Financial Assets Held-for-Trading: Equity instruments by Issuer (Millions of euros) 

Balance at beginning 

 + Purchases 

 - Sales and other changes 

 +/- Derivatives on BBVA shares 

 +/- Other changes 

Balance at the end 

Of which: 

Held by BBVA, S.A. 

Held by Corporación General Financiera, S.A. 

Held by other subsidiaries 

Average purchase price in Euros 

Average selling price in Euros 

Net gain or losses on transactions 
 (Shareholders' funds-Reserves) 

2017 

2016 

Number of Shares 

Millions of Euros 

Number of Shares 

Millions of Euros 

7,230,787 

48 

38,917,665 

238,065,297 

1,674 

379,850,939 

(231,956,502) 

(1,622) 

(411,537,817) 

- 

- 

13,339,582 

- 

13,339,582 

- 

7.03  

6.99  

- 

- 

7,230,787 

2,789,894 

4,440,893 

 - 

5.27 

5.50 

(4) 

- 

96 

- 

96 

- 

1 

309 

2,004 

(2,263) 

(1) 

- 

48 

22 

26 

 - 

(30) 

The percentages of treasury stock held by the Bank in 2017 and 2016 are as follows: 

Treasury Stock 

Min 

2017 

Max 

Closing 

Min 

2016 

Max 

Closing 

% treasury stock 

0.004% 

0.278% 

0.200% 

0.081% 

0.756% 

0.110% 

The number of BBVA shares accepted by the Bank in pledge as of December 31, 2017 and 2016 is as follows: 

Shares of BBVA Accepted in Pledge 

Number of shares in pledge 

Nominal value 

% of share capital 

2017 

2016 

64,633,003 
0.49 

0.97% 

90,731,198 

0.49 

1.38% 

The number of BBVA shares owned by third parties but managed by a company in the Group as of December 
31, 2017 and 2016 is as follows: 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 135 

Shares of BBVA Owned by Third Parties but Managed by the Group 

Number of shares owned by third parties 

Nominal value 

% of share capital 

2017 

2016 

34,597,310 
0.49 

0.52% 

85,766,602 

0.49 

1.31% 

27.  Accumulated other comprehensive income 

The breakdown of the balance under this heading in the accompanying balance sheets is as follows: 

Accumulated other comprehensive income (Millions of euros) 

Items that will not be reclassified to profit or loss 

Actuarial gains or (-) losses on defined benefit pension plans 

Non-current assets and disposal groups classified as held for sale 

Other adjustments 

Items that may be reclassified to profit or loss 

Hedge of net investments in foreign operations [effective portion] 

Foreign currency translation  

Hedging derivatives. Cash flow hedges [effective portion] 

Available-for-sale financial assets 

Non-current assets and disposal groups classified as held for sale 

Total 

2017 

(38) 

(38) 

- 

- 

447 

- 

- 

(136) 

583 

- 
409 

2016 

(43) 

(43) 

- 

- 

(319) 

- 

13 

(127) 

(205) 

- 
(362) 

The balances recognized under these headings are presented net of tax. 

28.  Capital base and capital management  

Capital base 

As of December 31, 2017 and 2016, equity is calculated in accordance with current regulation on minimum 
capital  base  requirements  for  Spanish  credit  institutions  –both  as  individual  entities  and  as  consolidated 
group– and how to calculate them, as well as the various internal capital adequacy assessment processes 
they should have in place and the information they should disclose to the market. 

The  minimum  capital  base  requirements  established  by  the  current  regulation  are  calculated  according  to 
the  Group’s  exposure  to  credit  and  dilution  risk,  counterparty  and  liquidity  risk  relating  to  the  trading 
portfolio,  exchange-rate  risk  and  operational  risk.  In  addition,  the  Group  must  fulfill  the  risk  concentration 
limits established in said regulation and the internal corporate governance obligations. 

As  a  result  of  the  Supervisory  Review  and  Evaluation  Process  (SREP)  carried  out  by  the  European  Central 
Bank (ECB), BBVA has received a communication from the ECB requiring BBVA to maintain, effective from 
the  1st  of  January  2018,  a  (i)  CET1  phased-in  capital  of  8.438%  at  a  consolidated  level  and  7.875%  at  an 
individual level; and (ii) a phased-in total capital ratio of 11.938% at the consolidated level and 11.375% at the 
individual level. 

This  total  consolidated  capital  ratio  of  11.938%  includes:  i)  the  minimum  CET1  capital  ratio  required  under 
Pillar 1 (4.5%); ii) Pillar 1 Additional Tier 1 capital requirements (1.5%); iii) Pillar 1 Tier 2 capital requirements 
(2%); iv) Pillar 2  CET1 capital requirements (1.5%); v) the capital conservation buffer (CCB) (1.875% CET1 
phased-in) and vi) the Other Systemic Important Institution buffer (OSII) (0.563% CET1 phased-in). 

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 136 

Since  BBVA  has  been  excluded  from  the  list  of  global  systemically  important  financial  institutions  in  2017 
(which is updated every year by the Financial Stability Board (FSB)), as of January 1, 2018, the G-SIB buffer 
will not apply to BBVA in 2018, (notwithstanding the possibility that the FSB or  the supervisor may include 
BBVA on it in the future). 

However,  the  supervisor  has  informed  BBVA  that  it  is  included  on  the  list  of  other  systemically  important 
financial institutions, and a D-SIB buffer of 0.75% of the fully-loaded ratio applies at the consolidated level. It 
will be implemented gradually from January 1, 2016 to January 1, 2019. 

The Group’s bank capital in accordance with the aforementioned applicable regulation, considering entities 
scope required by the above regulation, as of December 31, 2017 and 2016 is shown below:  

Eligible capital resources (Millions of euros) 

Capital 
Share premium 
Retained earnings, revaluation reserves and other reserves 
Other equity instruments, net 
Treasury shares 
Attributable to the parent company 
Attributable dividend 

Total Equity  

Accumulated other comprehensive income 
Non-controlling interests 
Shareholders´ equity  
Intangible assets 
Fin. treasury shares 
Indirect treasury shares 

Deductions 

Temporary CET 1 adjustments 

Capital gains from the Available-for-sale debt instruments portfolio 
Capital gains from the Available-for-sale equity portfolio 

Differences from solvency and accounting level 

Other adjustments and deductions 

Common Equity Tier 1 (CET 1) 

Additional Tier 1 before Regulatory Adjustments 

Total Regulatory Adjustments of Aditional Tier 1 

Tier 1 

Tier 2 

Other deductions 

Total Capital (Total Capital=Tier 1 + Tier 2) 

Total Minimum equity required (**) 

 (*)  Provisional data. 

December 2017 (*) (**)  December 2016 (***) 

3,267 
23,992 
25,443 
54 
(96) 
3,519 
(1,043) 

55,136 

(8,792) 
6,979 
53,323 
(6,627) 
(48) 
(134) 

(6,809) 

(273) 
(256) 
(17) 
(189) 

(462) 

(3,715) 

42,337 

6,296 

(1,656) 

46,977 

9,137 

56,114 

40,238 

3,218 
23,992 
23,641 
54 
(48) 
3,475 
(1,510) 

52,821 

(5,458) 
8,064 
55,428 
(5,675) 
(82) 
(51) 

(5,808) 

(129) 
(402) 
273 
(120) 

(249) 

(2,001) 

47,370 

6,114 

(3,401) 

50,083 

8,810 

58,893 

37,923 

(**)   Includes updates on the calculation of Structural FX RWA, pending confirmation by ECB and the subordinated 

debt (Tier2) issued by Garanti pending approval by ECB. 

(***)  Figures  originally  reported  in  the  Prudential  Relevance  Report  corresponding  to  the  year  2016,  without 

restatements. 

As of December 31, 2017, the phased-in Common Equity Tier 1 (CET1) stood at 11.7%, accounting a decrease 
with  respect  to  December  2016  of  47  basis  points.  The  negative  effect  on  the  minority  interests  and 
deductions due to the regulatory phase-in calendar of 80% in 2017 compared to 60% in 2016 has an impact 
of -56 basis points which is compensated by the organic generation of capital leaning against the recurrence 
of the results, net of dividends paid and remunerations. 

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 137

It  should  be  noted  that  CET1  ratio  was  affected  by  corporate  transactions  carried  out  during  2017,  in 
particular  the  acquisition  of  an  additional  9.95%  stake  in  Garanti  (see  Note  14.1)  and  the  sale  of  1.7%  in 
CNCB. Both transactions had a combined negative impact on the ratio of -13 basis points. 

Additionally,  BBVA  Group  has registered a negative  charge in the income statements of 2017 up  to €1,123 
million due to the unrealized losses from its shares in Telefonica. However, this impact does not affect the 
equity or the capital ratio since these unrealized losses were already accounted for.

During  2017  BBVA  Group  continued  to  strengthen  its  capital  position  with  the  issuance  of  new  perpetual 
securities  eventually  convertible  into  shares,  classified  as  additional  TIER1  equity  instruments  (contingent 
convertible)  amounting  to  €500  million  and  $1,000  million  (the  latter  in  the  American  market,  with  the 
prospectus registered at the Securities and Exchange Commission and not yet included in the Group’s TIER1 
capital as of December 31, 2017). 

Regarding TIER2, BBVA, S.A. issued subordinated debts with a total amount of €1,500 million; and Garanti 
issued a subordinated debt of $750 million. 

Finally, the total phased-in capital ratio stood at 15.5% reflecting the effects discussed above. 

These levels are above the requirements established by the ECB in its SREP letter and the systemic buffers 
applicable to BBVA Group for the CET1 ratio in 2017 (11.125%). 

Risk-weighted assets decreased approximately by 7% compared to December 31, 2016, mainly explained by 
the  impact  of  the  general  depreciation  of  certain  local  currencies  and  the  efficient  management  and 
allocation of capital in line with the strategic objectives of the Group. 

The increase in minimum capital requirements is mainly due to the consideration of the aforementioned new 
prudential capital requirements applicable to BBVA. 

The comparison of the amounts as of December 31, 2017 with respect to the amounts as of December 31, 
2016 according to their respective existing regulations on both periods is as follows: 

Eligible capital BBVA S.A. resources (Millions of euros) 

Core Capital 

Basic equity 

Additional equity 

Total Equity 

Minimum equity required 

(*)  Provisional data and calculated according to CRD-IV 

Capital management 

Capital management in the BBVA Group has a two fold aim: 

2017  (*)
34,882 

40,604 

3,892 

44,495 

15,805 

2016 

35,239 

41,001 

2,814 

43,814 

16,058 

Maintain a level of capitalization according to the business objectives in all countries in which it operates 
and, simultaneously, 

Maximize the return on shareholders’ funds through the efficient allocation of capital to the different units, 
a  good  management  of  the  balance  sheet  and  appropriate  use  of  the  various  instruments  forming  the 
basis of the Group’s equity: shares, preferred securities and subordinate debt. 

Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 138 

This capital management is carried out determining the capital base and the solvency ratios established by 
the prudential and minimum capital requirements also have to be met for the entities subject to prudential 
supervision in each country. 

The  current  regulation  allows  each  entity  to  apply  its  own  internal  ratings-based  (IRB)  approach  to  risk 
assessment  and  capital  management,  subject  to  Bank  of  Spain  approval.  The  BBVA  Group  carries  out  an 
integrated  management  of  these  risks  in  accordance  with  its  internal  policies  and  its  internal  capital 
estimation model has received the Bank of Spain’s approval for certain portfolios (see 7).   

29.  Commitments and guarantees given  

The breakdown of the balance under these headings in the accompanying balance sheets is as follows: 

Loan commitments, financial guarantees and other commitments (Millions of euros) 

Loan commitments given 

of which: defaulted 

Central banks 

General governments 

Credit institutions 

Other financial corporations 

Non-financial corporations 

Households 

Financial guarantees given 

of which: defaulted 

Central banks 

General governments 

Credit institutions 

Other financial corporations 

Non-financial corporations 

Households 

Other Commitments given 

of which: defaulted 

Central banks 

General governments 

Credit institutions 

Other financial corporations 

Non-financial corporations 

Households 

Total Loan commitments and financial guarantees 

Notes 

5.3.1 

5.3.1 

5.3.1 

2017 

54,631 

261 

1 

1,776 

863 

2,414 

35,199 

14,378 

11,336 

154 

- 

229 

503 

5,174 

5,292 

138 

36,504 

425 

7 

58 

14,722 

3,952 

17,653 

112 
102,471 

2016 

60,863 

230 

1 

3,111 

849 

3,497 

38,705 

14,700 

18,697 

176 

- 

102 

429 

10,811 

7,193 

162 

31,306 

374 

12 

74 

8,723 

4,928 

17,463 

106 
110,866 

As  of  December  31,  2017,  the  provisions  of  loan  commitments  given,  financial  guarantees  given  and  other 
commitments and guarantees given, registered in the balance sheet amounted €83 million, €75 million and 
€114 million, respectively.  

Since  a  significant  portion  of  the  amounts  above  will  reach  maturity  without  any  payment  obligation 
materializing for the companies, the aggregate balance of these commitments cannot be considered as an 
actual future requirement for financing or liquidity to be provided by the Bank to third parties. 

In  2017  and  2016  no  issuances  of  debt  securities  carried  out  by  associated  entities,  joint  ventures  or  non-
Group entities have been guaranteed. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 139 

30.  Other contingent assets and liabilities 

As  of  December  31,  2017  and  2016,  there  were  no  contingent  assets  or  liabilities  for  significant  amounts 
other than those registered in these Financial Statements. 

31.  Purchase  and  sale  commitments  and  future  payment 

obligations 

The breakdown of the sale and purchase commitments of the Bank as of December 31, 2017 and 2016 is as 
follows: 

Purchase and Sale Commitments (Millions of euros) 

Financial instruments sold with repurchase commitments 

Central Banks 

Credit Institutions 

General governments 

Other sectors 

Financial instruments purchased with resale commitments 

Central Banks 

Credit Institutions 

General governments 

Other sectors 

Notes 

7 

20.2 

20.3 

20.3 

11.2 

11.3 

11.3 

2017 

29,627 

2,037 

22,942 

- 

4,648 
24,798 

28 

13,513 

446 

10,811 

2016 

31,290 

115 

24,945 

- 

6,230 
22,117 

- 

14,907 

544 

6,666 

Future payment obligations other than those mentioned in the notes above correspond mainly to long-term 
(over 5 year) obligations amounting to around €2,351 million for leases payable derived from operating lease 
contracts. 

32.  Transactions for the account of third parties 

As of December 31, 2017 and 2016, the details of the most significant items under this heading are as follows: 

Transactions on Behalf of Third Parties: Breakdown by concepts (Millions of euros) 

Financial instruments entrusted by third parties 
Conditional bills and other securities received for collection 

Securities lending 
Total 

2017 

576,780 
3,879 

3,423 
584,082 

2016 

464,774 
3,388 

2,387 
470,549 

As  of  December  31,  2017  and  2016,  the  off-balance  sheet  customer  funds  managed  by  the  Bank  are  as 
follows: 

 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

Off-Balance Sheet Customer Funds by Type (Millions of euros) 

Collective investment 

Pension funds 

Saving insurance contracts 

Customer portfolios managed on a discretionary basis 

33. 

Interest income and expense  

33.1  Interest income 

P. 140 

2016 

37,907 

19,386 

8,774 

8,210 
74,277 

2017 

43,294 

19,964 

8,385 

8,253 
79,896 

The breakdown of the interest income recognized in the accompanying income statement is as follows: 

Interest Income. Breakdown by Origin (Millions of euros) 

Financial assets held for trading 

Financial assets designated at fair value through profit or loss 

Available-for-sale financial assets 

Loans and receivables 

Held-to-maturity investments 

Hedging derivatives 

Cash flow hedges (effective portion) 

Fair value hedges 

Other Assets 

Liabilities interest income 
Total 

Notes 

2017 

2016 

49 

10 

393 

4,136 

207 

(294) 

22 

(316) 

6 

353 
4,860 

47 

- 

817 

4,402 

254 

540 

(1) 

541 

2 

174 
6,236 

50.5 

The amounts recognized in equity during both years in connection with hedging derivatives and the amounts 
derecognized  from  equity  and  taken  to  the  income  statement  during  those  years  are  disclosed  in  the 
accompanying statements of recognized income and expenses. 

33.2  Interest expenses 

The  following  table  shows  the  adjustments  in  expenses  resulting  from  hedge  accounting,  broken  down  by 
type of hedge: 

Interest Expenses. Breakdown by Origin (Millions of euros) 

Financial liabilities held for trading 

Financial liabilities designated at fair value through profit or loss 

Financial liabilities at amortised cost 

Hedging derivatives and interest rate risk 

Cash flow hedges  

Fair value hedges 

Other liabilities 

Assets interest expenses 
Total 

2017 

34 

- 

1,549 

(456) 

(7) 

(449) 

43 

227 
1,397 

2016 

- 

- 

2,122 

389 

(14) 

403 

62 

140 
2,713 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

34.  Dividend income 

The breakdown of the balance under this heading in the accompanying income statements is as follows: 

Dividend Income (Millions of euros) 

Investments in associates 

Investments in jointly controlled entities 

Investments in group Entities 

Other shares and dividend income 
Total 

2017 

4 

- 

3,280 

271 
3,555 

P. 141 

2016 

14 

5 

2,424 

411 
2,854 

35.  Fee and commission income 

The breakdown of the balance under this heading in the accompanying income statements is as follows: 

Fee and Commission Income (Millions of euros) 

2017 

2016 

Bills receivables 

Demand accounts 

Credit and debit cards 

Checks 

Transfers and others payment orders 

Insurance product commissions 

Commitment fees 

Contingent risks 

Asset Management 

Securities fees 

Custody securities 

Other fees and commissions 
Total 

20 

152 

376 

7 

109 

133 

96 

162 

38 

118 

93 

25 

144 

336 

7 

98 

124 

99 

170 

36 

89 

90 

699 
2,003 

668 
1,886 

36.  Fee and commission expenses 

The breakdown of the balance under this heading in the accompanying income statements is as follows: 

Fee and Commission Expenses (Millions of euros) 

Commissions for selling insurance 

Credit and debit cards 

Transfers and others payment orders 

Other fees and commissions 

Total 

2017 

- 

156 

3 

227 
386 

2016 

- 

132 

3 

218 
353 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 142 

37. Gains (losses) on financial assets and liabilities (net) hedge 
accounting and exchange differences   

The  breakdown  of  the  balance  under  this  heading,  by  source  of  the  related  items,  in  the  accompanying 
income statements is as follows: 

Gains or losses on financial assets and liabilities. Breakdown by Heading of the Balance Sheet (Millions of euros) 

Gains or losses on derecognition of financial assets and liabilities not measured at fair value through profit or 
loss, net 

Available-for-sale financial assets 

Loans and receivables 

Other 

Gains or losses on financial assets and liabilities designated at fair value through profit or loss, net 

Gains or losses on financial assets and liabilities held for trading, net 

Gains or losses from hedge accounting, net  

Subtotal 

Exchange Differences 

Total 

2017 

634 

565 

75 

(6) 

18 

32 

(227) 

457 

435 

892 

2016 

955 

955 

(1) 

1 

- 

(70) 

(62) 

823 

305 

1,128 

The breakdown of the balance (excluding the exchange differences) under this heading in the accompanying 
income statements by the nature of the financial instruments is as follows: 

Gains or losses on financial assets and liabilities. Breakdown by nature of the Financial Instrument (Millions of euros) 

Debt instruments 

Equity instruments 

Loans and advances to customers 

Derivatives 

Derivatives held for trading 

Interest rate agreements 

Security agreements 

Commodity agreements 

Credit derivative agreements 

Foreign-exchange agreements 

Other agreements 

Hedging Derivatives Ineffectiveness 

Fair value hedges 

Hedging derivative 

Hedged item 

Cash flow hedges 

Customer deposits 

Other 
Total 

2017 

556 

438 

18 

(549) 

(322) 

- 

(275) 

- 

(47) 

- 

- 

(226) 

(226) 

(195) 

(31) 

- 

- 

(6) 
457 

2016 

1,010 

187 

(1) 

(233) 

(171) 

(209) 

53 

- 

(15) 

- 

- 

(62) 

(62) 

(137) 

75 

- 

- 

(140) 
823 

In  addition,  in  2017  and  2016,  under  the  heading  “Gains  or  losses  on  financial assets  and  liabilities held  for 
trading,  net”  of  the  income  statements,  net  amounts  of  negative  €235  million  and  positive  €151  million, 
respectively, are registered for transactions with foreign exchange derivatives. 

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 143 

38.  Other operating income and expenses  

The breakdown of the balance under the heading “Other operating income” and in the accompanying income 
statements is as follows: 

Other operating income (Millions of euros) 

Real estate income 

Financial income from non-financial services 

Rest of operating income 
Total 

2017 

26 

55 

78 
159 

2016 

20 

56 

63 
140 

The breakdown of the balance under the heading “Other operating expenses” in the accompanying income 
statements is as follows: 

Other operating expenses (Millions of euros) 

Contributions to guaranted banks deposits funds 

Real estate agencies 

Other operating expenses 

Total 

39.  Administration costs 

39.1  Personnel expenses 

Notes 

1.7 

2017 

263 

82 

121 
466 

The breakdown of the balance under this heading in the accompanying income statements is as follows: 

Personnel Expenses (Millions of euros) 

Wages and salaries 

Social security costs 

Defined contribution plan expense 

Defined benefit plan expense 

Other personnel expenses 
Total 

Notes 

22 

22 

2017 

1,842 

372 

38 

1 

129 
2,382 

2016 

270 

105 

129 
504 

2016 

1,905 

386 

46 

3 

162 
2,502 

The breakdown of the number of employees in the Bank as of December 31,  2017 and 2016, by categories 
and gender, is as follows: 

Number of Employees at the end of year. Professional Category and Gender 

Management Team 

Other line personnel 

Clerical staff 

General Services 

Branches abroad 
Total 

2017 

2016 

Male 

Female 

Male 

Female 

788 

236 

797 

232 

11,011 

11,030 

11,414 

11,211 

1,205 

1,778 

1,367 

1,859 

- 

- 

3 

1 

347 
13,351 

238 
13,282 

397 
13,978 

255 
13,558 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 144 

Note 50.5 provides information about the average number of employees by gender. 

Share-based employee remuneration 

The amounts registered under the heading “Personnel expenses - Other personnel expenses” in the income 
statements  for  the  years  2017  and  2016,  corresponding  to  the  plans  for  remuneration  based  on  equity 
instruments  in  force  in  each  year,  amounted  to  €31  million  and  €49  million  for  BBVA,  respectively.  These 
amounts have been registered with a balancing entry under the heading “Stockholders’ funds – Other equity 
instruments” in the accompanying balance sheets, net of tax effect. 

The specifications of the Bank remuneration plans based on equity instruments are described below.  

System of Variable Remuneration in Shares  

In BBVA, the annual variable remuneration applying generally to all employees consists of one incentive, to 
be  paid  in  cash,  awarded  once  a  year  and  linked  to  the  achievement  of  predetermined  objectives  and  to  a 
sound risk management (hereinafter, the “Annual Variable Remuneration”). 

According  to  the  remuneration  policy  for  BBVA  Group,  in  force  until  2016,  the  specific  settlement  and 
payment system for the Annual Variable Remuneration applicable to those employees and senior managers 
whose  professional  activities  have  a  significant  impact  on  the  Group’s  risk  profile  including  the  executive 
directors  and  members  of  BBVA  Senior  Management  (hereinafter,  the  "Identified  Staff"),  which  includes, 
among others, the payment in shares of part of their Annual Variable Remuneration.  

This  remuneration  policy  was  approved,  with  respect  to  BBVA  directors,  by  the  Annual  General 
Shareholders’ Meeting held on March 13, 2015. 

The specific rules of the settlement and payment system of 2016 Annual Variable Remuneration which have 
given rise to the delivery of shares in 2017 to executive directors and members of the Senior Management 
are described in Note 54, while the rules listed below were established to the rest of the Identified Staff: 

  The Annual Variable Remuneration of Identified Staff members would be paid in equal parts in cash and in 

BBVA shares. 

  The payment of 40% of the Annual Variable Remuneration, both in cash and in shares, would be deferred 
in  its  entirety  for  a  three–year  period.  Its  accrual  and  payment  would  be  subject  to  compliance  with 
certain multi-year performance indicators related to the share performance and the Group’s fundamental 
control  and  risk  management  metrics  regarding  solvency,  liquidity  and  profitability,  which  would  be 
calculated  over  the  deferral  period  (hereinafter  “Multi-year  Performance  Indicators”).  These  Multi-year 
Performance Indicators could lead to a reduction in the amounts deferred, and might even bring it down 
to  zero,  but  they  would  not  be  used  under  any  circumstances  to  increase  the  aforementioned  deferred 
remuneration.  

  All the shares delivered pursuant to the rules indicated above would be withheld for a period of one year 
from  the  date  of  delivery.  This  withholding  would  be  applied  over  the  net  amount  of  the  shares,  after 
discounting the necessary part to pay any tax accruing on the shares received.  

  A prohibition was also established against hedging, both regarding vested shares that were withheld and 

shares whose delivery was pending. 

  Moreover,  circumstances  were  established  under  which  the  payment  of  the  deferred  Annual  Variable 
Remuneration could be limited or impeded ("malus" clauses), as well as the adjustment to update these 
deferred parts. 

 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 145 

  Finally,  the  variable  component  of  the  remuneration  corresponding  to  a  financial  year  for  the  Identified 
Staff  would  be  limited  to  a  maximum  amount  of  100%  of  the  fixed  component  of  total  remuneration, 
unless the General Meeting resolved to increase such limit which, in any event, could not exceed 200% of 
the fixed component of total remuneration. 

In this regard, the Annual General Meeting resolved, in line with applicable legislation, the application of the 
maximum  level  of  variable  remuneration  up  to  200%  of  the  fixed  remuneration  for  a  specific  group  of 
employees  whose  professional  activities  have  a  material  impact  on  the  Group’s  risk  profile,  and  to  enlarge 
this  group,  whose  variable  remuneration  will  be  subject  to  the  maximum  threshold  of  200%  of  the  fixed 
component of their total remuneration. This is entirely consistent with the Recommendations Report issued 
by the BBVA's Board of Directors. 

According  to  the  settlement  and  payment  scheme  indicated,  during  2017,  members  of  the  Identified  Staff 
received  a  total  amount  of  6,481,409  shares  corresponding  to  the  initial  payment  corresponding  to  2016 
Annual Variable Remuneration to be delivered in shares. 

Additionally,  the  remuneration  policy  prevailing  until  2014  provided  for  a  specific  settlement  and  payment 
scheme for the variable remuneration of the Identified Staff that established a three-year deferral period for 
the Annual Variable Remuneration, being the deferred amount paid in thirds over this period in equal parts, in 
cash and in BBVA shares. 

According  to  this  prior  scheme,  during  2017,  the  members  of  the  Identified  Staff  received  the  shares 
corresponding  to  the  deferred  parts  of  the  Annual  Variable  Remuneration  from  previous  years,  and  their 
corresponding  adjustments  in  cash,  delivery  of  which  corresponded  in  2017,  were  delivered  to  the 
beneficiary members of the Identified Staff, resulting in (i) a total amount of 943,955 shares corresponding 
to  the  second  deferred  third  of  the  2014  Annual  Variable  Remuneration  and  €697,583  as  adjustments  for 
updates of the shares granted; and (ii) a total amount of 437,069 shares corresponding to the last deferred 
third of the 2013 Annual Variable Remuneration and €501,318 in adjustments for updates. 

The  information  on  the  delivery  of  shares  to  executive  Directors  and  senior  managementcorresponding  to 
the  deferred  parts  of  the  Annual  Variable  Remuneration  from  previous  years  and  their  corresponding 
adjustments in cash, are detailed in Note 49. 

According to this regulation, during 2017 a number of 49,798 shares corresponding to the initial payment of 
2016 Annual Variable Remuneration were delivered to these beneficiaries.  

Additionally,  during  2017  the  shares  corresponding  to  the  deferred  parts  of  the  Annual  Variable 
Remuneration and their corresponding adjustments in cash, were delivered to these beneficiaries, giving rise 
in  2017,  of  a  total  of  10,485  shares  corresponding  to  the  first  deferred  third  of  the  2015  Annual  Variable 
Remuneration,  and  €3,869  as  adjustments  for  updates  of  the  shares  granted;  a  total  of  7,201  shares 
corresponding to the second third of the 2014 Annual Variable Remuneration, and €5,322 as adjustments for 
updates of the shares granted; and a total of 5,757 shares corresponding to the final third of the 2013 Annual 
Variable Remuneration, and €6,603 as adjustments for updates of the shares granted.  

During 2017, a number of 331,111 shares corresponding to this programme were delivered. 

 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 146 

Remuneration policy applicable from 2017 onwards 

The Bank has modified its remuneration policy applicable to the Identified Staff and to BBVA Directors for the 
years  2017,  2018  and  2019,  aimed  at  improving  alignment  with  new  regulatory  requirements,  best  market 
practices and BBVA’s organization and internal strategy. This policy was approved, with respect to Identified 
Staff, by the Board of Directors held in 9 February 2017 and by the General Shareholders’ Meeting held on 
March 17, 2017. 

The  new  remuneration  policy  includes  a  specific  settlement  and  payment  system  of  the  Annual  Variable 
Remuneration  applicable  to  the  Identified  Staff,  including  directors  and  senior  management,  under  the 
following rules, among others:  

  A  significant  percentage  of  variable  remuneration  –  60%  in  the  case  of  executive  directors,  Senior 
Management and those Identified Staff members with particularly high variable remuneration, and 40% 
for  the  rest  of  the  Identified  Staff–  shall  be  deferred  over  a  five-  year  period,  in  the  case  of  executive 
directors and Senior Management, and over a three-year period, for the remaining Identified Staff. 

  50%  of  the  variable  remuneration  of  each  year  (including  both  upfront  and  deferred  portions),  shall  be 
established  in  BBVA  shares,  albeit  a  larger  proportion  (60%)  in  shares  shall  be  deferred  in  the  case  of 
executive directors and Senior Management. 

  The variable remuneration will be subject to ex ante adjustments, so that it will not be accrued, or will be 
accrued in a reduced amount, should a certain level of profit or capital ratio not be obtained. Likewise, the 
Annual  Variable  Remuneration  will  be  reduced  upon  performance  assessment  in  the  event  of  negative 
evolution of the Bank’s results or other parameters such as the level of achievement of budgeted targets.  

  The  deferred  component  of  the  variable  remuneration  (in  shares  and  in  cash)  may  be  reduced  in  its 
entirety,  yet  not  increased,  based  on  the  result  of  multi-year  performance  indicators  aligned  with  the 
Bank’s  fundamental  risk  management  and  control  metrics,  related  to  the  solvency,  capital,  liquidity, 
funding or profitability, or to the share performance and recurring results of the Group.  

  During the entire deferral period (5 or 3 years, as applicable) and retention period, variable remuneration 
shall be subject to malus and clawback arrangements, both linked to a downturn in financial performance 
of the Bank, specific unit or area, or individual, under certain circumstances.  

  All  shares  shall  be  withheld  for  a  period  of  one  year  after  delivery,  except  for  those  shares  required  to 

honor the payment of taxes. 

  No  personal  hedging  strategies  or  insurance  may  be  used  in  connection  with  remuneration  and 

responsibility that may undermine the effects of alignment with sound risk management  

  The deferred amounts in cash subject to multi-year performance indicators that are finally paid shall be 
subject  to  updating,  in  the  terms  determined  by  the  Bank’s  Board  of  Directors,  upon  proposal  of  the 
Remunerations Committee, whereas deferred amounts in shares shall not be updated. 

  Finally, the variable component of the remuneration of the Identified Staff members shall be limited to a 
maximum  amount  of  100%  of  the  fixed  component  of  total  remuneration,  unless  the  General  Meeting 
resolves to increase this percentage up to 200%. 

In  this  regard,  the  General  Meeting  held  on  March,  17  2017  resolved  to  increase  the  maximum  level  of 
variable  remuneration  to  200%  of  the  fixed  component  for  a  number  of  the  Identified  Staff,  in  the  terms 
indicated  in  the  Report  of  Recommendations  issued  for  this  purpose  by  the  Board  of  Directors  dated  9 
February 2017. 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 147 

In  accordance  with  the  new  remuneration  policy  applicable  to  the  Identified  Staff,  malus  and  clawback 
arrangements will be applicable to the Annual Variable Remuneration awarded as of the year 2016, inclusive, 
for each member of the Identified Staff.   

According to this new policy, the first disbursement in shares will be the upfront payment of the 2017 Annual 
Variable Remuneration, in equal parts in BBVA shares and in cash, which will take place in 2018.  

39.2 General and administrative expenses 

The breakdown of the balance under this heading in the accompanying income statements is as follows: 

Administrative Expenses. Breakdown by main concepts (Millions of euros) 

Technology and systems 

Communications  

Advertising 

Property, fixtures and materials 

Of which:Rent expenses (*) 

Taxes 

Other administration expenses 
Total 

2017 

2016 

496 

66 

104 

404 

290 

22 

563 
1,655 

483 

64 

139 

454 

325 

10 

595 
1,745 

(*)  The Bank does not expect to terminate the lease contracts early. 

40.  Depreciation  

The breakdown of the balance under this heading in the accompanying income statements is as follows: 

Depreciation (Millions of euros) 

Tangible assets 
For own use 

Investment properties 

Assets leased out under financial lease 

Other Intangible assets 
Total  

Notes 

15 

16 

2017 

2016 

205 

191 

14 

- 

335 
540 

222 

206 

16 

- 

353 
575 

41.  Provisions or reversal of provisions 

In 2017 and 2016, the net provisions charged to in this heading of the income statement were as follows: 

Provisions or reversal of provisions (Millions of euros) 

Pensions and other post employment defined benefit obligations 

Commitments and guarantees given 

Other Provisions  

Total 

2017 

237 

(378) 

943 

802 

2016 

228 

7 

952 

1,187 

 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 148 

42. 

Impairment  or  reversal  of  impairment  on  financial  assets 
not measured at fair value through profit or loss 

The impairment losses on financial assets broken down by the nature of these assets in the accompanying 
income statements are as follows: 

Impairment or reversal of impairment on financial assets not measured at fair value through profit or loss (Millions of euros) 

Available-for-sale financial assets 

Debt securities 

Other equity instruments 

Financial assets at amortized cost 

Held-to-maturity investments 

Loans and receivables 

Of which: Recovery of written-off assets 

Total 

43. 

Notes 

10.4 

5.3.4 

2017 

1,126 

3 

1,123 

8 

- 

451 

(446) 
1,585 

2016 

180 

174 

6 

12 

- 

757 

(448) 
949 

 Impairment  or  reversal  of  impairment  on  non-financial 
assets  and  investments  in  subsidiaries,  joint  ventures  or 
associates. 

The impairment losses on non-financial assets and investments in subsidiaries, joint ventures or associates 
broken down by the nature of these assets in the accompanying income statements is as follows: 

Impairment or reversal of impairment on Investments in subsidiaries, joint ventures or associates (Millions of euros) 

Investments in subsidiaries, joint ventures or associates 
Total 

Impairment or reversal of impairment on non-financial assets (Millions of euros) 

Intangible assets 

Tangible assets 
Total 

Notes 

14 

Notes 

16 

15 

2017 

(207) 

(207) 

2016 

147 

147 

2017 

2016 

- 

8 
8 

- 

16 
16 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 149 

44.  Gains  (losses)  on  derecognized  of  non-financial  assets 

and subsidiaries, net 

The breakdown of the balance under this heading in the accompanying income statements is as follows: 

Gains or losses on derecognition of non-financial assets and investments in subsidiaries, joint ventures and associates, net (Millions of euros) 

Gains 

Disposal of investments in subsidiaries 

Disposal of tangible assets and other 

Losses: 

Disposal of investments in subsidiaries 

Disposal of tangible assets and other 

Total 

2017 

2016 

- 

- 

(1) 

- 
(1) 

13 

- 

(1) 

- 
12 

45.  Profit  or  loss  from  non-current  assets  and  disposal 
groups  classified  as  held  for  sale  not  qualifying  as 
discontinued operations 

The main items included in the balance under this heading in the accompanying income statements are as 
follows: 

Profit or (-) loss from non-current assets and disposal groups classified as held for sale not qualifying as discontinued operations (Millions of 
euros) 

Gains for real estate  (Note 14) 

Of which: 

Foreclosed 

Sale of buildings for own use 

Impairment of non-current assets held for sale 

Gains on sale of available-for-sale financial assets  

Other gains and losses  
Total 

Notes 

19 

2017 

(13) 

(31) 

18 

(52) 

- 

51 
(14) 

2016 

(4) 

2 

(6) 

(69) 

- 

- 
(73) 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 150 

46.  Statements of cash flows  

Cash  flows  from  operating  activities  decreased  in  2017  by  €20  million  (€6,281  million  in  2016).  The  most 
significant causes of the increase are linked to “Loans and receivables” and “Other operating assets”. 

The most significant variations in cash flows from investment activities decreased in 2017 by €1,995 million 
euros  (€1,048  million  in  2016)  corresponded  to  main  variations  in  the  headings  “Held-to-maturity 
investments” and “Non-current assets for sale”. 

Cash  flows  from  financing  activities  increased  in  2017  by  €106  million  (€501  million  up  in  2016), 
corresponded to the most significant changes in the acquisition and disposal of own equity instruments. 

The table below shows the breakdown of the main cash flows related to investing activities as of December 
31, 2017 and 2016: 

Main Cash Flows in Investing Activities 2017 (Millions of euros) 

Tangible assets 

Intangible assets 

Investments 

Subsidiaries and other business units 

Non-current assets held for sale and associated liabilities 

Held-to-maturity investments 

Other settlements related to investing activities 

Main Cash Flows in Investing Activities 2016 (Millions of euros) 

Tangible assets 

Intangible assets 

Investments 

Subsidiaries and other business units 

Non-current assets held for sale and associated liabilities 

Held-to-maturity investments 

Other settlements related to investing activities 

Cash Flows in Investment Activities 

Investments (-) 

Divestments (+) 

(100) 

(276) 

(1,117) 

- 

(625) 

- 

- 

21 

- 

508 

- 

815 

2,576 

193 

Cash Flows in Investment Activities 

Investments (-) 

Divestments (+) 

(170) 

(320) 

(246) 

- 

(674) 

(1,758) 

- 

20 

- 

93 

- 

511 

1,321 

175 

The  heading  “Non-current  assets  held  for  sale  and  associated  liabilities”  in  the  above  tables  includes 
transactions of a non-cash nature related to the foreclosed assets received as payment for past-due loans. 

 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 151 

47.  Accountant fees and services 

The details of the fees for the services contracted by BBVA for the year ended December  31,  2017 with its 
auditors and other audit entities are as follows: 

Fees for Audits Conducted and Other Related Services (Millions of euros) (**) 

Audits of the companies audited by firms belonging to the KPMG worldwide organization and other reports 
related with the audit  (*) 

Other reports required pursuant to applicable legislation and tax regulations issued by the national supervisory 
bodies of the countries in which the Group operates, reviewed by firms belonging to the KPMG worldwide 
organization 

Fees for audits conducted by other firms 

(*) 

Including fees pertaining to annual legal audits (€11.7 million) 

(**)   Regardless of the billed period. 

In addition, in 2017, the Bank contracted services (other than audits) as follows:   

Other Services Rendered (Millions of euros) 

Firms belonging to the KPMG worldwide organization 

2017 

13.2 

0.5 

- 

2017 

0.2 

This  total  of  contracted  services  includes  the  detail  of  the  services  provided  by  KPMG  Auditores,  S.L.  to 
BBVA, S.A. or its controlled companies at the date of preparation of these financial statements as follows: 

Fees for Audits Conducted (*) (Millions of euros) 

Legal audit of BBVA,S.A. or its companies under control 

Other audit services of BBVA,S.A. or its companies under control 

Limited Review of BBVA, S.A. or its companies under control 

Reports related to issuances 

Assurance jobs and other required by the regulator 

Other  

2017 

6.8 

5.0 

0.9 

0.4 

0.2 
- 

(*)    Services provided KPMG Auditors, S.L. only to companies located in Spain. 

The  services  provided  by  the  auditors  meet  the  independence  requirements  established  under  Audit  of 
Accounts  Law  (Law  22/2015)  and  under  the  Sarbanes-Oxley  Act  of  2002  adopted  by  the  Securities  and 
Exchange  Commission  (SEC);  accordingly  they  do  not  include  the  performance  of  any  work  that  is 
incompatible with the auditing function. 

48.  Related-party transactions 

As a financial institution, BBVA engages in transactions with related parties in the normal course of business. 
All of these transactions are of little relevance and are carried out under normal market conditions. 

48.1 Transactions with significant shareholders 

As of December 31, 2017 there were no shareholders considered significant (see Note 23). 

 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 152 

48.2 Transactions with BBVA Group entities  

The  balances  of  the  main  aggregates  in  the  accompanying  balance  sheets  arising  from  the  transactions 
carried  out  by  the  Group  companies,  which  consist  of  ordinary  business  and  financial  transactions  carried 
out under normal market conditions, are as follows: 

Balances arising from transactions with Entities of the Group (Millions of euros) 

Assets: 

Loans and advances to credit institutions 

Loans and advances to customers 

Debt securities 

Liabilities: 

Deposits from credit institutions 

Customer deposits 

Debt certificates 

Memorandum accounts: 

Financial guarantees given 

Contingent commitments 

2017 

2016 

1,598 

12,537 

119 

1,273 

10,514 

- 

6,310 

2,472 

2,422 

12,157 

320 

2,189 

18,625 

- 

14,052 

2,638 

The balances of the main aggregates in the accompanying income statements arising from the transactions 
carried out by the Bank with Group companies, which consist of ordinary business and financial transactions 
carried out under normal market conditions, are as follows: 

Balances of Income Statement arising from transactions with Entities of the Group (Millions of euros) 

Income statement: 

Financial Incomes 

Financial Costs 

Fee and commission income 

Fee and commission expenses   

2017 

2016 

168 

215 

541 

98 

157 

317 

559 

60 

There are no other material effects in the financial statements arising from dealings with these companies, 
other than the effects arising from using the equity method and from the insurance policies to cover pension 
or similar commitments, which are described in Note 22.  

In addition, as part of its normal activity, the Bank has entered into agreements and commitments of various 
types  with  shareholders  of  subsidiaries  and  associates,  which  have  no  material  effects  on  the  financial 
statements. 

48.3  Transactions  with  members  of  the  Board  of  Directors  and  Senior 

Management  

The  information  on  the  remuneration  of  the  members  of  the  BBVA  Board  of  Directors  and  Senior 
Management is included in Note 49. 

As of December 31, 2017 and December 31, 2016, there were no loans granted by the Group’s entities to the 
members  of  the  Board  of  Directors.  The  amount  availed  against  the  loans  by  the  Group’s  entities  to  the 
members  of  Senior  Management  on  those  same  dates  (excluding  the  executive  directors)  amounted  to 
€4,049 and €5,573 thousand, respectively. 

 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 153 

As  of  December  31,  2017  and  December  31,  2016,  there  were  no  loans  granted  to  parties  related  to  the 
members of the Board of Directors. As of December 31, 2017 and 2016 the amount availed against the loans 
to parties related to members of the Senior Management amounted to €85 and €98 thousand, respectively. 

As  of  December  31,  2017  and  2016  no  guarantees  had  been  granted  to  any  member  of  the  Board  of 
Directors. 

As  of  December  31,  2017  and  December  31,  2016,  the  amount  availed  against  guarantees  arranged  with 
members of the Senior Management totaled €28 thousand.  

As of December 31, 2017 and 2016 the amount availed against commercial loans and guarantees arranged 
with parties related to the members of the Bank’s Board of Directors and the Senior Management totaled €8 
thousands, and €8 thousand, respectively. 

48.4 Transactions with other related parties 

In  the  years  ended  December  31,  2017  and  2016  the  Bank  did  not  conduct  any  transactions  with  other 
related parties that are not in the ordinary course of its business, which were not carried out at arm's-length 
market conditions and of marginal relevance; whose information is not necessary to give a true picture of the 
BBVA Group’s net equity, net earnings and financial situation. 

49.  Remuneration  and  other  benefits  of  the  Board  of 
Directors  and  Members  of  the  Bank’s  Management 
Committee 

Remuneration of non-executive directors received in 2017 

The  remuneration  paid  to  the  non-executive  members  of  the  Board  of  Directors  during  2017  is  indicated 
below. The figures are given individually for each non-executive director and itemized: 

Remuneration for non-executive directors (Thousands of euros) 

Board of 
Directors 

Executive 
Committee 

Audit & 
Compliance 
Committee 

Risks 
Committee 

Remunerations 
Committee 

Appointments 
Committee 

Technology and  
Cybersecurity 
Committee 

Tomás Alfaro Drake 

José Miguel Andrés Torrecillas  

José Antonio Fernández Rivero  

Belén Garijo López 

Sunir Kumar Kapoor  

Carlos Loring Martínez de Irujo 

Lourdes Máiz Carro 

José Maldonado Ramos 

Juan Pi Llorens 

129 

129 

129 

129 

129 

129 

129 

129 

129 

Susana Rodríguez Vidarte  

Total (1) 

129 
1,287 

- 

- 

167 

- 

- 

167 

- 

167 

- 

167 
667 

71 

179 

- 

71 

- 

- 

71 

- 

71 

- 
464 

- 

107 

- 

- 

- 

107 

- 

62 

125 

107 
508 

25 

- 

43 

80 

- 

25 

25 

- 

45 

- 
243 

102 

41 

- 

- 

- 

- 

41 

41 

- 

41 
265 

43 

- 

25 

- 

43 

- 

- 

- 

43 

- 
154 

Total 

370 

455 

363 

280 

172 

427 

266 

399 

412 

443 
3,587 

(1)  Includes the amounts for memberships of the different committees during the year 2017. The composition of these committees was 

modified on May 31, 2017. 

In addition, José Luis Palao García-Suelto and James Andrew Stott, who ceased as directors on March 17, 2017 and on May 31, 2017, 
respectively, received a total amount of €70 thousand and €178 thousand, respectively, as members of the Board of Directors and of 
the different Board committees. 

Moreover, during 2017, €126 thousand has been paid in healthcare and casualty insurance premiums for the 
non-executive members of the Board of Directors. 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 154 

Remuneration of executive directors received in the year 2017 

During  the  year  2017,  the  executive  directors  have  received  the  amount  of  the  fixed  remuneration 
corresponding  to  that  year,  established  in  the  Remuneration  Policy  for  BBVA  Directors  applicable  during 
financial years 2017, 2018 and 2019. The Policy was approved by the General Meeting held on March 17, 2017 
by a majority of 96.54%. 

Likewise, the executive directors have received the annual variable remuneration corresponding to the year 
2016 which payment vested during the first quarter of 2017, in accordance with the settlement and payment 
system  established  under  the  former  remuneration  policy  for  directors,  approved  by  the  General  Meeting 
held on March 13, 2015.  

In accordance with that settlement and payment system: 

  The  upfront  payment  of  the  annual  variable  remuneration  for  executive  directors  corresponding  to 

the year 2016 has been paid in equal parts in cash and in BBVA shares. 

  The  remaining  50%  of  the  annual  variable  remuneration,  both  in  cash  and  in  shares,  has  been 
deferred in its entirety for  a three-year period, with its accrual and payment subject to compliance 
with a series of multi-year indicators. 

  All the shares delivered pursuant to the indicated rules will be withheld for a one-year period from the 
date  of  delivery.  This  withholding  will  be  applied  to  the  net  amount  of  the  shares,  after  discounting 
the amount necessary to honor the payment of taxes accruing on the shares received. 

  A  prohibition  against  hedging  has  been  established,  both  regarding  withheld  vested  shares  and 

shares pending delivery. 

  The  deferred  part  of  the  annual  variable  remuneration  will  be  subject  to  updating  under  the  terms 

established by the Board of Directors. 

  The variable component of the remuneration of executive directors corresponding to the year 2016 
is limited to a maximum amount of 200% of the fixed component of total remuneration, as agreed by 
the General Meeting.  

Furthermore,  following  approval  of  the  new  Remuneration  Policy  for  BBVA  Directors  by  the  2017  General 
Meeting, the annual variable remuneration awarded as of the year 2016, inclusive, is subject to arrangements 
for the reduction (“malus”) and recoupment ("clawback") of variable remuneration during the entire deferral 
and retention period, in the terms mentioned in said Policy.  

Likewise,  in  accordance  with  the  settlement  and  payment  system  applicable  to  the  annual  variable 
remuneration  of  the  years  2014  and  2013,  pursuant  to  the  applicable  policy  for  said  years,  the  executive 
directors  have  received  the  deferred  parts  of  the  annual  variable  remuneration  of  those  years,  delivery  of 
which was due in the first quarter of year 2017. 

Pursuant  to  the  above,  the  remuneration  paid  to  the  executive  directors  during  2017  is  shown  below.  The 
figures are given individually for each executive director and itemized: 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 155 

Remuneration of executive directors (Thounsands of Euros) 

Fixed 
remuneration  

2016 annual 
variable 
remuneration 
in cash (1) 

Deferred 
variable 
remuneration in 
cash from 
previous  
years (2) 

Total cash 
2017 

2016 annual 
variable 
remuneration in 
BBVA shares (1)  

Deferred variable 
remuneration in 
BBVA shares  
from previous 
years (2) 

Total shares 2017 

Group Executive Chairman 

Chief Executive Officer  
Head of Global Economics, Regulation 
& Public Affairs (“Head of GERPA”) 
Total  

2,475 

1,965 

834 
5,274 

734 

591 

89 
1,414 

622 

182 

50 
853 

3,831 

2,738 

972 
7,541 

114,204 

91,915 

13,768 
219,887 

66,947 

19,703 

5,449 
92,099 

181,151 

111,618 

19,217 
311,986 

(1)  Amounts corresponding to 50% of 2016 annual variable remuneration. 

(2)  Amounts corresponding to the sum of the deferred parts of the annual variable remuneration from previous years (2014 and 2013), 
and their corresponding updating in cash, payment or delivery of which has been made in 2017, in accordance with the settlement 
and payment system, as broken down below: 

- 

2nd third of deferred annual variable remuneration from 2014: 

Under this item, the executive directors have received: €321 thousand and 37,392 BBVA shares in the case of the Group Executive 
Chairman; €101 thousand and 11,766 BBVA shares in the case of the Chief Executive Officer; and €32 thousand and 3,681 BBVA 
shares in the case of the executive director Head of GERPA. 

- 

3rd third of deferred annual variable remuneration from 2013: 

Under this item, the executive directors have received: €301 thousand and 29,555 BBVA shares in the case of the Group Executive 
Chairman; €81 thousand and 7,937 BBVA shares in the case of the Chief Executive Officer; and €18 thousand and 1,768 BBVA shares 
in the case of the executive director Head of GERPA. 

As at year-end 2017, the last third corresponding to the deferred variable remuneration of the year 2014 is 
pending payment, delivery of which will correspond in the first quarter of the year 2018, in accordance with 
the settlement and payment system established for that year. 

In accordance with the conditions established in the settlement and payment system previously mentioned, 
50% of executive directors’ annual variable remuneration corresponding to the years 2015 and 2016 remains 
deferred, to be paid in future years, where applicable, according to the aforementioned system.  

Likewise,  executive  directors  have  received,  during  2017,  remuneration  in  kind,  which  includes  insurance 
premiums and others, for a total overall amount of €217 thousand, of which €16 thousand correspond to the 
Group Executive Chairman; €121 thousand to the Chief Executive Officer; and €79 thousand to the executive 
director Head of GERPA.  

Annual variable remuneration of executive directors for the year 2017  

Following  year-end  2017,  the  variable  remuneration  for  executive  directors  corresponding  to  that  year  has 
been  determined,  applying  the  conditions  established  at  the  beginning  of  2017,  as  set  forth  in  the 
Remuneration  Policy  for  BBVA  Directors,  approved  by  the  General  Meeting  held  on  17  March  2017,  in  the 
following terms: 

  40% of the annual variable remuneration corresponding to 2017 will be paid, during the first quarter 
of 2018, in equal parts in cash and in shares, which amounts to €660 thousand and 90,933  BBVA 
shares in the case of the Group Executive Chairman; €562 thousand and 77,493 BBVA shares in the 
case  of  the  Chief  Executive  Officer;  and  €87  thousand  and  12,029  BBVA  shares  in  the  case  of  the 
executive director Head of GERPA. 

  The remaining 60% will be deferred for a five-year period, subject to compliance with the multi-year 
performance  indicators  (the  “Deferred  Component”),  which  will  vest,  40%  in  cash  and  60%  in 
shares,  under  the  following  schedule:  60%  of  the  Deferred  Component  after  the  third  year  of 
deferral; 20% after the fourth year of deferral; and 20% after the fifth year of deferral. 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 156 

The  Deferred  Component  of  the  annual  variable  remuneration  will  be  subject  to  compliance  with  the 
multi-year  performance  indicators  determined  by  the  Board  of  Directors  at  the  beginning  of  the  year, 
calculated over the first three years of deferral. The application of these indicators may lead to a reduction 
of the Deferred Component, even in its entirety, but in no event lead to an increase in its amount. 

Moreover,  in  accordance  with  the  settlement  and payment  system  established  in  the  Remuneration  Policy 
for BBVA Directors: 

  Shares delivered to executive directors as annual variable remuneration shall be withheld for a one-
year  period  from  the  date  of  delivery.  Upon  reception  of  the  shares,  executive directors  will  not  be 
allowed to transfer a number of shares equivalent to twice their annual fixed remuneration for at least 
three years after their delivery. The foregoing shall not apply to the transfer of those shares required 
to honor the payment of taxes.  

  The  annual  variable  remuneration  deferred  in  cash  will  be  subject  to  updating  in  the  terms 

established by the Board of Directors. 

  Executive  directors  shall  not  be  allowed  to  use  personal  hedging  strategies  or  insurance  in 
connection  with  remuneration  and  responsibility  that  may  undermine  the  effects  of  alignment  with 
sound risk management.  

  The variable component of the remuneration of executive directors for the year 2017 will be limited to 
a  maximum  amount  of  200%  of  the  fixed  component  of  total  remuneration,  as  approved  by  the 
General Meeting. 

Finally,  the  entire  annual  variable  remuneration  of  executive  directors  will  be  subject  to  malus  and 
clawback arrangements during the entire deferral and retention period.  

The  amounts  corresponding  to  the  deferred  shares  are  recorded  under  the  item  “own  share  based 
compensation  schemes  -  equity”  and  the  amounts  corresponding  to  cash  are  recorded  under  the  item 
“Other Liabilities – Accrued interest” of the consolidated balance sheet at 31 December 2017. 

Remuneration of the members of the Senior Management received in 2017 

During  2017,  members  of  Senior  Management  have  received  the  amount  of  the  fixed  remuneration 
corresponding  to  that  year  and  the  annual  variable  remuneration  corresponding  to  the  year  2016,  which 
payment vested during the first quarter of the year 2017, according to the settlement and payment system 
set forth in the remuneration policy applicable to the Senior Management in that year.  

In accordance with this settlement and payment system: 

  The upfront payment of 2016 annual variable remuneration for members of the Senior Management 

has been paid in equal parts in cash and in BBVA shares. 

  The  remaining  50%  of  the  annual  variable  remuneration,  both  in  cash  and  in  shares,  has  been 
deferred  in  its  entirety  for  a  three-year  period,  and  its  accrual  and  vesting  shall  be  subject  to 
compliance with a series of multi-year indicators. 

  All the shares delivered pursuant to the indicated rules shall be withheld for a one-year period from 
the  date  of  delivery.  This  withholding  will  be  applied  to  the  net  amount  of  the  shares,  after 
discounting the amount necessary to honor the payment of taxes accruing on the shares received. 

  A  prohibition  against  hedging  has  been  established,  both  regarding  withheld  vested  shares  and 

shares pending delivery. 

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 157 

  The  deferred  part  of  the  annual  variable  remuneration  will  be  subject  to  updating  under  the  terms 

established by the Board of Directors. 

  The  variable  component  of  the  remuneration  corresponding  to  the  year  2016  for  the  Senior 
Management is limited to a maximum amount of 200% of the fixed component of total remuneration 
as agreed by the General Meeting.  

Furthermore,  the  annual  variable  remuneration  awarded  as  of  the  year  2016,  inclusive,  is  subject  to 
arrangements for the reduction (“malus”) and recoupment ("clawback") of variable remuneration during the 
entire deferral and retention period. 

Pursuant to the above, the remuneration paid during the year 2017 to members of the Senior Management 
as a whole, excluding executive directors, is shown below (itemized): 

Remuneration of members of the Senior Management (Thousands of Euros) 

Fixed 
remuneration 

2016 annual 
variable 
remuneration 
in cash (1) 

Deferred 
variable 
remuneration in 
cash from 
previous 
 years (2) 

Total cash 
2017  

2016 annual 
variable 
remuneration in 
BBVA shares (1) 

Deferred variable 
remuneration in 
BBVA shares  
from previous 
years (2) 

Total shares 2017 

Total members of the Senior Management (*) 

15,673 

2,869 

1,016 

19,558 

441,596 

110,105 

551,701 

(*)      This  section  includes  aggregate  information  regarding  those  who  were  members  of  the  Senior  Management,  excluding  executive 

directors, as at December, 31, 2017 (15 members).  

(1)  Amounts corresponding to 50% of 2016 annual variable remuneration. 

(2)  Amounts corresponding to the sum of the deferred parts of the annual variable remuneration from previous years (2014 and 2013), 
and  their  corresponding  updating  in  cash,  payment  or  delivery  of  which  has  been  made  in  2017  to  members  of  the  Senior 
Management who were entitled to them, as broken down below: 

-          2nd  third  of  deferred  annual variable  remuneration  from  2014:  corresponds  to  an  aggregate  amount  of  €555 thousand  and 

64,873 BBVA shares. 

-          3rd  third  of  deferred  annual  variable  remuneration  from  2013:  corresponds  to  an  aggregate  amount  of  €461  thousand  and 

45,232 BBVA shares.  

As at year-end 2017, the last third corresponding to the deferred variable remuneration of the year 2014 is 
pending payment, delivery of which will correspond in the first quarter of the year 2018, in accordance with 
the settlement and payment system established for that year. 

Likewise, 50% of members of the Senior Management’s annual variable remuneration corresponding to the 
years  2015  and  2016  remains  deferred,  to  be  paid  in  future  years,  where  applicable,  according  to  the 
settlement and payment system established for said years.   

Additionally,  members of the Senior Management as a whole, excluding executive directors, have received 
remuneration in kind during the year 2017, which includes insurance premiums and others, for a total overall 
amount of €684 thousand. 

Remuneration system in shares with deferred delivery for non-executive directors 

BBVA has a remuneration system in shares with deferred delivery for its non-executive directors, which was 
approved  by  the  General  Meeting  held  on  March  18,  2006  and  extended  by  resolutions  of  the  General 
Meeting held on March 11, 2011 and on March 11, 2016, for a further five-year period in each case. 

This system is based on the annual allocation to non-executive directors of a number of "theoretical shares", 
equivalent to 20% of the total remuneration in cash received by each director in the previous year, calculated 
according  to  the  average  closing  prices  of  the  BBVA  share  during  the  sixty  trading  sessions  prior  to  the 
Annual General Meetings approving the corresponding financial statements for each year. 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 158 

These shares will be delivered to each beneficiary, where applicable, on the date they leave directorship for 
any reason other than serious breach of their duties. 

The  number  of  “theoretical  shares”  allocated  in  the  first  semester  of  2017  to  each  non-executive  director 
beneficiary of the remuneration system in shares with deferred delivery, corresponding to 20% of the total 
remuneration received in cash by said directors in 2016, is as follows: 

Tomás Alfaro Drake 

José Miguel Andrés Torrecillas 

José Antonio Fernández Rivero 

Belén Garijo López 

Sunir Kumar Kapoor 

Carlos Loring Martínez de Irujo 

Lourdes Máiz Carro 

José Maldonado Ramos 

Juan Pi Llorens 

Susana Rodríguez Vidarte 
Total (1) 

Theoretical shares 
allocated in 2017 

Theoretical shares 
accumulated at December 
31, 2017 

10,630 

14,002 

11,007 

7,313 

4,165 

11,921 

7,263 

10,586 

10,235 

13,952 

73,082 

23,810 

102,053 

26,776 

4,165 

86,891 

15,706 

67,819 

42,609 

92,558 

101,074 

535,469 

(1) 

In addition, in the  first semester of 2017, 8,752 theoretical shares were allocated  to José Luis Palao García-Suelto 
and 10,226 theoretical shares were allocated to James Andrew Stott, who ceased as directors on March 17, 2017 
and on May 31, 2017 respectively.  

Pension commitments 

The  Bank  has  undertaken  pension  commitments  in  favor  of  the  Chief  Executive  Officer  and  the  executive 
director  Head  of  GERPA,  in  accordance  with  the  Bylaws,  the  Remuneration  Policy  for  BBVA  Directors  and 
their respective contracts entered into with the Bank, to cover retirement, disability and death.  

As  regards  the  Chief  Executive  Officer,  the  Remuneration  Policy  for  BBVA  Directors  provides  for  a  new 
benefits  framework  whereby  his  previous  defined-benefits  system  has  been  transformed  into  a  defined-
contribution  system,  according  to  which  he  is  entitled,  provided  he  does  not  leave  his  position  as  Chief 
Executive  Officer  due  to  serious  breach  of  his  duties,  to  a  retirement  benefit  when  he  reaches  the  legal 
retirement age, in the form of capital or as income, which amount shall result from the funds accumulated by 
the Bank until December 2016 to cover the commitments under his previous benefits scheme and the sum of 
the annual contributions made by the Bank as of January 1, 2017, to cover said benefit under the new pension 
scheme, along with the corresponding accumulated yields.  

Should  the  contractual  relationship  be  terminated  before  he  reaches  the  retirement  age,  for  reason  other 
than serious breach of his duties, the retirement benefit to which the Chief Executive Officer is entitled, when 
he reaches the age legally established, shall be calculated on the basis of the contributions made by the Bank 
up  to  that  date,  along  with  the  corresponding  accumulated  yields,  with  no  additional  contributions  to  be 
made by the Bank upon leave of directorship. 

The  amount  established  in  the  Remuneration  Policy  for  BBVA  Directors  for  the  Chief  Executive  Officer,  as 
annual contribution to cover the retirement benefit under the new defined-contribution scheme, amounts to 
€1,642 thousand, amount which shall be updated in the same proportion as the annual fixed remuneration 
for the Chief Executive Officer, in the terms established in said Policy. 

Likewise, pursuant to the Policy, 15% of the agreed annual contribution, mentioned above, shall be based on 
variable  components  and  be  considered  "discretionary  pension  benefits",  thus subject  to  the  conditions  of 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 159 

delivery  in  shares,  retention  and  clawback  established  in  applicable  regulations,  as  well  as  to  those  other 
conditions of variable remuneration applicable to them pursuant to the aforementioned Policy.  

On the other hand, the Bank will assume payment of the annual insurance premiums in order to top up the 
coverage of death and disability of the Chief Executive Officer’s benefits scheme, in the terms established in 
the Remuneration Policy for BBVA Directors. 

Pursuant to the foregoing, in the year 2017 an amount of €1,853 thousand has been recorded to attend the 
benefits commitments undertaken with the Chief Executive Officer, amount which includes the contribution 
to retirement coverage (€1,642 thousand), as well as to death and disability (€211 thousand), with the total 
accumulated  fund  to  cover  retirement  commitments  amounting  €17,503  thousand,  as  at  December  31, 
2017. 

15% of the agreed annual contribution to retirement (€246 thousand) has been registered in the year 2017 
as “discretionary pension benefits” and, following year-end 2017, said amount has been adjusted according 
to the criteria established for the determination of the Chief Executive Officer’s annual variable remuneration 
for  2017.  Accordingly,  the  “discretionary  pension  benefits”  for  the  year  2017  have  been  determined  in  an 
amount of €288 thousand, amount which will be included in the accumulated fund in the year 2018, subject 
to the same conditions as the Deferred Component of annual variable remuneration for the year 2017, as well 
as the remaining conditions established for these benefits in the Remuneration Policy for BBVA Directors. 

As  regards  the  executive  director  Head  of  GERPA,  the  pension  scheme  established  in  the  Remuneration 
Policy for BBVA Directors establishes an annual contribution of 30% of his fixed remuneration as of January 
1, 2017, to cover retirement benefit, as well as payment of the corresponding annual insurance premiums in 
order to top up the coverage of death and disability. 

As in the case of the Chief Executive Officer, 15% of the agreed annual contribution, mentioned above, shall 
be  based  on  variable  components  and  be  considered  "discretionary  pension  benefits",  thus  subject  to  the 
conditions  of  delivery  in  shares,  retention  and  clawback  established  in  applicable  regulations,  as  well  as  to 
those other conditions of variable remuneration applicable to them pursuant to the aforementioned Policy. 

The executive director Head of GERPA shall be entitled, when he reaches the retirement age, to the benefits 
arising  from  the  contributions  made  by  the  Bank  to  cover  pension  commitments,  plus  the  corresponding 
accumulated  yields  up  to  that  date,  provided  he  does  not  leave  his  position  due  to  serious  breach  of  his 
duties.  In  the  event  of  voluntary  termination  of  contractual  relationship  by  the  director  before  retirement, 
benefits  shall  be  limited  to  50%  of  the  contributions  made  by  the  Bank  to  that  date,  along  with  the 
corresponding accumulated yields, with the Bank's contributions ceasing upon leave of directorship. 

Pursuant to the foregoing, in the year 2017 an amount of  €393 thousand has been recorded to attend the 
benefits  commitments  undertaken  with  the  executive  director  Head  of  GERPA,  amount  which  includes  the 
contribution  to  retirement  coverage  (€250  thousand),  as  well  as  to  death  and  disability  (€143  thousand), 
with  the  total  accumulated  fund  to  cover  retirement  commitments  amounting  €842  thousand,  as  at 
December 31, 2017. 

15% of the agreed annual contribution to retirement (€38 thousand) has been registered in the year 2017 as 
“discretionary pension benefits” and, following year-end 2017, said amount has been adjusted according to 
the  criteria  established  for  the  determination  of  the  executive  director  Head  of  GERPA’s  annual  variable 
remuneration  for  2017.  Accordingly,  the  “discretionary  pension  benefits”  for  the  year  2017  have  been 
determined  in  an  amount  of  €46  thousand,  amount  which  will  be  included  in  the  accumulated  fund  in  the 
year 2018, subject to the same conditions as the Deferred Component of annual variable remuneration for 
the year 2017, as well as the remaining conditions established for these benefits in the Remuneration Policy 
for BBVA Directors. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 160 

There are no other pension obligations undertaken in favor of other executive directors. 

Likewise, an amount of €5,630 thousand has been recorded to attend the benefits commitments undertaken 
with  members  of  the  Senior  Management,  excluding  executive  directors,  amount  which  includes  the 
contribution to retirement coverage (€4,910 thousand), as well as to death and disability (€720 thousand), 
with the total accumulated fund to cover retirement commitments with the Senior Management amounting 
€55,689 thousand, as at December 31, 2017.  

As  in  the  case  of  executive  directors,  15%  of  the  annual  contributions  agreed  for  members  of  the  Senior 
Management  shall  be  based  on  variable  components  and  be  considered  "discretionary  pension  benefits", 
thus  subject  to  the  conditions  of  delivery  in  shares,  retention  and  clawback  established  in  applicable 
regulations, as well as to those other conditions of variable remuneration applicable to them pursuant to the 
remuneration policy applicable to Senior Management. 

Pursuant to the foregoing, from the annual contribution to cover retirement recorded in 2017, an amount of 
€585 thousand has been recorded in the year 2017 as “discretionary pension benefits” and, following year-
end 2017, said amount has been adjusted according to the criteria established for the determination of the 
Senior  Management’s  annual  variable  remuneration  for  2017.  Accordingly,  the  “discretionary  pension 
benefits”  for  the  year  2017  have  been  determined  in  an  amount  of  €589  thousand,  amount  which  will  be 
included  in  the  accumulated  fund  in  the  year  2018,  subject  to  the  same  conditions  as  the  Deferred 
Component  of  annual  variable  remuneration  for  the  year  2017,  as  well  as  the  remaining  conditions 
established for these benefits in the remuneration policy applicable to members of the Senior Management. 

Extinction of contractual relationship 

In accordance with the Remuneration Policy for BBVA Directors, approved by the 2017 General Meeting, the 
Bank has no commitments to pay severance indemnity to executive directors. 

The new contractual framework defined in the aforementioned Policy for the Chief Executive Officer and the 
executive director Head of GERPA includes a post-contractual non-compete agreement for a period of two 
years, after they cease as BBVA executive directors, in accordance to which they shall receive remuneration 
in  an  amount  equivalent  to  one  annual  fixed  remuneration  for  every  year  of  duration  of  the  non-compete 
arrangement,  which  shall  be  paid  periodically  over  the  course  of  the  two  years,  provided  that  leave  of 
directorship is not due to retirement, disability or serious breach of duties.  

50.  Other information 

50.1 Environmental impact 

Given  the  activities  in  which  it  engages,  the  Bank  has  no  environmental  liabilities,  expenses,  assets, 
provisions  or  contingencies  that  could  have  a  significant  effect  on  its  equity,  financial  situation  and  profits. 
Consequently,  as  of  December  31,  2017,  there  is  no  item  in  the  accompanying  financial  statements  that 
requires  disclosure  in  an  environmental  information  report  pursuant  to  Ministry  of  Economy  Order 
JUS/206/2009, dated January 28, and consequently no specific disclosure of information on environmental 
matters is included in these statements. 

50.2 Breakdown of agents of credit institutions 

Appendix XIII contains a list of the  Bank's agents as required by article  21  of Royal  Decree 84/2015, dated 
February 13, of the Ministry of Economy and Finance. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 161 

50.3  Report  on  the  activity  of  the  Customer  Care  Service  and  the 

Customer Ombudsman 

The report on the activity of the Customer Care Service and the Customer Ombudsman, required pursuant 
to Article 17 of Ministry of  Economy Order ECO/734/2004 dated March 11, is included in the Management 
Report accompanying these financial statements. 

50.4 Mortgage market policies and procedures 

The  disclosure  required  by  Bank  of  Spain  Circular  5/2011  under  the  provisions  of  Spanish  Royal  Decree 
716/2009,  of  April  24,  (implementing  certain  aspects  of  Act  2/1981,  of  March  25,  on  the  regulation  of  the 
mortgage market and other mortgage and financial market regulations) is detailed in Appendix X. 

50.5 Reporting requirements of the Spanish National Securities Market 

Commission (CNMV) 

Dividends paid in the year 

The  table  below  presents  the  dividends  per  share  paid  in  cash  in  2016  and  2017  (cash  basis  accounting, 
regardless of the year in which they are accrued), but not including other shareholder remuneration such as 
the  “Dividend  Option”.  For  a  complete  analysis  of  all  remuneration  awarded  to  shareholders  in  2017  (see 
Note 3). 

Dividends Paid ("Dividend Option" not included) 

Ordinary shares 

Rest of shares 

Total dividends paid in cash (*) 

Dividends with charge to income 

Dividends with charge to reserve or share 
premium 

Dividends in kind 

Interest income by geographical area 

2017 

2016 

% Over 
Nominal 

Euros per 
Share 

Amount 
(Millions of 
Euros) 

% Over 
Nominal 

Euros per 
Share 

Amount 
(Millions of 
Euros) 

34.69% 

- 

34.69% 

34.69% 

- 

- 

0.17 

- 

0.17 

0.17 

- 

- 

1,125 

32.65% 

- 

1,125 

1,125 

- 

- 

- 

32.65% 

32.65% 

- 

- 

0.16 

- 

0.16 

0.16 

- 

- 

1,028 

- 

1,028 

1,028 

- 

- 

The breakdown of the balance under the heading “Interest Income” in the accompanying income statements 
by geographical area is as follows: 

 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

Interest Income. Breakdown by Geographical Area (Millions of euros) 

Notes 

P. 162 

2016 

5,914 

322 

145 

85 

92 

2017 

4,511 

349 

150 

110 

89 

33.1 

4,860 

6,236 

Domestic  

Foreign  

European Union 

Rest of OECD 

Rest of countries 

Total 

Average number of employees by gender 

The breakdown of the average number of employees in the Bank in 2017 and 2016, by gender, is as follows: 

Average number of employees 

Management Team 

Other line personnel 

Clerical staff 

General Services 

Branches abroad 
Total 

  2017 

  2016 

   Male 

Female 

   Male 

Female 

791  

11,130  

1,255  

- 

364  
13,540  

235  

11,050  

1,806  

- 

239  
13,330  

806  

10,851  

1,345  

3  

441  
13,445  

232  

10,347  

1,677  

1  

278  
12,534  

During 2017 and 2016, the average number of handicap employees with disabilities greater  than or 
equal to 33% was 155 employees and 151, respectively. 

50.6 Responsible lending and consumer credit granting 

BBVA  has  incorporated  the  best  practices  of  responsible  lending  and  consumer  credit  granting,  and  has 
policies and procedures that contemplate these practices complying with the provisions of the Order of the 
Ministry  of  Finance  EHA  /  2899/2011,  of  28  October,  transparency  and  customer  protection  of  banking 
services, as well as the Bank of Spain Circular 5/2012, of 27 June, on transparency of banking services and 
responsible  lending.  Specifically,  the  Corporate  Retail  Credit  Risk  Policy  (approved  by  the  Executive 
Committee  of  the  Board  of  Directors  of  the  Bank  on  April  3,  2013)  and  Specific  Rules  derived  from  it, 
establish policies, practices and procedures in relation to responsible granting of loans and consumer credit. 

In  compliance  with  Bank  of  Spain  Circular  3/2014,  of  July  30,  the  following  summary  of  those  policies 
contained in the Corporate Retail Credit Risk Policy BBVA is provided: 

  The need to adapt payment plans with sources of income generation; 

  The evaluation requirements of affordability; 

  The need to take into account the level of expected retirement income of the borrower; 

  The need to take account of existing financial obligations payments; 

In  cases  where,  for  commercial  reasons  or  the  type  of  rate/currency,  the  offer  to  the  borrowers 
includes  contractual  clauses  or  contracting  financial products  to  hedge  interest  rate  and  exchange 
rate risks; 

  The need, when there is collateral, to establish a reasonable relationship between the amount of the 

loan and its potential extensions and value of collateral, regardless revaluations thereof; 

  The need for extreme caution in the use of appraisal values on credit operations that have real estate 

as an additional borrower's personal guarantee; 

 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 163 

  The periodic review of the value of collateral taken to hedge loans; 

  A number  of elements of  management in order to ensure independence in the activity of appraisal 

companies; 

  The need to warn customers of potential consequences in terms of cost by default interest and other 

expenses that would continue in default; 

  Debt renegotiation criteria (refinancing and restructurings); 

  The minimum documentation that operations should have in order to be granted and during its term. 

In order to maintain an effective monitoring of these policies, BBVA has the following control mechanisms: 

  Validations  and  computer  controls  built  into  the  workflows  of  analysis,  decision  and  contracting 

operations, in order to embed these principles in management; 

  Alignment between the specifications of the product catalog with the policies of responsible lending; 

  Different  areas  of  sanction  to  ensure  adequate  hierarchy  decision  levels  in  response  to  the 

complexity of operations; 

  A reporting scheme that allows to monitor the proper implementation of the policies of responsible 

lending.  

51.  Subsequent events 

From January 1, 2018 to the date of preparation of these financial statements, no other subsequent events 
not  mentioned  above  in  these  financial  statements  have  taken  place  that  significantly  affect  the  Bank’s 
earnings or its equity position.  

52.  Explanation added for translation into English 

Translation  of  financial  statements  originally  issued  in  Spanish  and  prepared  in  accordance  with  Spanish 
generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended thereafter, which 
adapts the EU-IFRS for banks).  

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 164 

Appendices 

 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 165 

APPENDIX I. BBVA Group Consolidated Financial Statements 

Consolidated balance sheets as of December 31, 2017, 2016 and 2015 

ASSETS (Millions of Euros) 

CASH, CASH BALANCES AT CENTRAL BANKS AND OTHER DEMAND DEPOSITS 

FINANCIAL ASSETS HELD FOR TRADING 

     Derivatives 
     Equity instruments 
     Debt securities 
     Loans and advances to central banks 
     Loans and advances to credit institutions 
     Loans and advances to customers 

FINANCIAL ASSETS DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS 

     Equity instruments 
     Debt securities 
     Loans and advances to central banks 
     Loans and advances to credit institutions 
     Loans and advances to customers 

AVAILABLE-FOR-SALE FINANCIAL ASSETS 

     Equity instruments 
     Debt securities 

LOANS AND RECEIVABLES  

     Debt securities 
     Loans and advances to central banks 
     Loans and advances to credit institutions 
     Loans and advances to customers 

HELD-TO-MATURITY INVESTMENTS 

HEDGING DERIVATIVES  

FAIR VALUE CHANGES OF THE HEDGED ITEMS IN PORTFOLIO HEDGES OF INTEREST RATE RISK 

JOINT VENTURES, ASSOCIATES AND UNCONSOLIDATED SUBSIDIARIES 

     Joint ventures 
     Associates 

INSURANCE AND REINSURANCE ASSETS 

TANGIBLE ASSETS 

     Property, plants and equipment 
     For own use 
     Other assets leased out under an operating lease 
     Investment properties 

INTANGIBLE ASSETS  

     Goodwill 
     Other intangible assets 

TAX ASSETS 

     Current 
     Deferred 

OTHER ASSETS  

   Insurance contracts linked to pensions 
   Inventories 
    Rest 

NON-CURRENT ASSETS AND DISPOSAL GROUPS HELD FOR SALE  

TOTAL ASSETS 

           (*) Presented for comparison purposes only. 

2017 

42,680 

64,695 

35,265 
6,801 
22,573 
- 
- 
56 

2,709 

1,888 
174 
- 
- 
648 

69,476 

3,224 
66,251 

431,521 

10,339 
7,300 
26,261 
387,621 

13,754 

2,485 

(25) 

1,588 

256 
1,332 

421 

7,191 

6,996 
6,581 
415 
195 

8,464 

6,062 
2,402 

16,888 

2,163 
14,725 

4,359 

- 
229 
4,130 

23,853 

2016 (*) 

2015 (*) 

40,039 

74,950 

42,955 
4,675 
27,166 
- 
- 
154 

2,062 

1,920 
142 
- 
- 
- 

79,221 

4,641 
74,580 

465,977 

11,209 
8,894 
31,373 
414,500 

17,696 

2,833 

17 

765 

229 
536 

447 

8,941 

8,250 
7,519 
732 
691 

9,786 

6,937 
2,849 

18,245 

1,853 
16,391 

7,274 

- 
3,298 
3,976 

3,603 

29,282 

78,326 

40,902 
4,534 
32,825 
- 
- 
65 

2,311 

2,075 
173 
- 
62 
- 

113,426 

5,116 
108,310 

471,828 

10,516 
17,830 
29,317 
414,165 

- 

3,538 

45 

879 

243 
636 

511 

9,944 

8,477 
8,021 
456 
1,467 

10,052 

6,915 
3,137 

17,779 

1,901 
15,878 

8,565 

- 
4,303 
4,263 

3,369 

690,059 

731,856 

749,855 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 166 

Consolidated balance sheets as of December 31, 2017, 2016 and 2015 

LIABILITIES AND EQUITY (Millions of Euros) 

FINANCIAL LIABILITIES HELD FOR TRADING  

     Trading derivatives 
     Short positions 
     Deposits from central banks 
     Deposits from credit institutions 
     Customer deposits 
     Debt certificates 
     Other financial liabilities 

FINANCIAL LIABILITIES DESIGNATED AT FAIR VALUE THROUGH PROFIT OR LOSS  

     Deposits from central banks 
     Deposits from credit institutions 
     Customer deposits 
     Debt certificates 
     Other financial liabilities 
     Of which: Subordinated liabilities 

FINANCIAL LIABILITIES AT AMORTIZED COST  

     Deposits from central banks 
     Deposits from credit institutions 
     Customer Deposits 
     Debt certificates 
     Other financial liabilities 
     Of which: Subordinated liabilities 

HEDGING DERIVATIVES 

FAIR VALUE CHANGES OF THE HEDGED ITEMS IN PORTFOLIO HEDGES OF INTEREST RATE RISK 

LIABILITIES UNDER INSURANCE AND REINSURANCE CONTRACTS  

PROVISIONS 

     Provisions for pensions and similar obligations 
     Other long term employee benefits 
     Provisions for taxes and other legal contingencies 
     Provisions for contingent risks and commitments 
     Other provisions 

TAX LIABILITIES  

     Current 
     Deferred 

OTHER LIABILITIES  

46,182 

36,169 
10,013 
- 
- 
- 
- 
- 

2,222 

- 
- 
- 
- 
2,222 
- 

543,713 

37,054 
54,516 
376,379 
63,915 
11,850 
17,316 

2,880 

(7) 

9,223 

7,477 

5,407 
67 
756 
578 
669 

3,298 

1,114 
2,184 

4,550 

2017 

2016 (*) 

2015 (*) 

54,675 

43,118 
11,556 
- 
- 
- 
- 
- 

2,338 

- 
- 
- 
- 
2,338 
- 

589,210 

34,740 
63,501 
401,465 
76,375 
13,129 
17,230 

2,347 

- 

9,139 

9,071 

6,025 
69 
418 
950 
1,609 

4,668 

1,276 
3,392 

4,979 

- 

55,202 

42,149 
13,053 
- 
- 
- 
- 
- 

2,649 

- 
- 
- 
- 
2,649 
- 

606,113 

40,087 
68,543 
403,362 
81,980 
12,141 
16,109 

2,726 

358 

9,407 

8,852 

6,299 
68 
616 
714 
1,155 

4,656 

1,238 
3,418 

4,610 

- 

LIABILITIES INCLUDED IN DISPOSAL GROUPS CLASSIFIED AS HELD FOR SALE 

17,197 

TOTAL LIABILITIES 
        (*) Presented for comparison purposes only. 

636,736 

676,428 

694,573 

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 167 

Consolidated balance sheets for the years ended December 31, 2017, 2016 and 2015 

LIABILITIES AND EQUITY (Continued) (Millions of Euros) 

SHAREHOLDERS’ FUNDS 

     Capital 

        Paid up capital 
        Unpaid capital which has been called up 

     Share premium 

     Equity instruments issued other than capital 

     Other equity 

     Retained earnings 

     Revaluation reserves 

     Other reserves  

Reserves or accumulated losses of investments in subsidiaries, joint ventures and associates 
      Other  

     Less: Treasury shares 

     Profit or loss attributable to owners of the parent 

     Less: Interim dividends 

ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) 

Items that will not be reclassified to profit or loss 

Actuarial gains or (-) losses on defined benefit pension plans 
Non-current assets and disposal groups classified as held for sale 
 Share of other recognized income and expense of investments in subsidiaries, joint ventures and 
associates 
Other adjustments 
Items that may be reclassified to profit or loss 

Hedge of net investments in foreign operations [effective portion] 
Foreign currency translation  
Hedging derivatives. Cash flow hedges [effective portion] 
Available-for-sale financial assets 
Non-current assets and disposal groups classified as held for sale 
Share of other recognized income and expense of investments in subsidiaries, joint ventures and 
associates 
MINORITY INTERESTS (NON-CONTROLLING INTEREST) 

        Valuation adjustments 
        Rest 
TOTAL EQUITY 

2017 

2016 (*) 

2015 (*) 

55,136 

3,267 

3,267 
- 

23,992 

- 

54 

52,821 

3,218 

3,218 
- 

23,992 

- 

54 

50,639 

3,120 

3,120 
- 

23,992 

- 

35 

25,474 

23,688 

22,588 

12 

(44) 

(44) 
- 

(96) 

3,519 

(1,043) 

(8,792) 

(1,183) 

(1,183) 
- 

- 

- 
(7,609) 

1 
(9,159) 
(34) 
1,641 
(26) 

(31) 

6,979 

(3,378) 
10,358 
53,323 

20 

(67) 

(67) 
- 

(48) 

3,475 

(1,510) 

(5,458) 

(1,095) 

(1,095) 
- 

- 

- 
(4,363) 

(118) 
(5,185) 
16 
947 
- 

(23) 

8,064 

(2,246) 
10,310 
55,428 

22 

(98) 

(98) 
- 

(309) 

2,642 

(1,352) 

(3,349) 

(859) 

(859) 
- 

- 

- 
(2,490) 

(274) 
(3,905) 
(49) 
1,674 
- 

64 

7,992 

(1,333) 
9,325 
55,282 

TOTAL EQUITY AND TOTAL LIABILITIES 

690,059 

731,856 

749,855 

MEMORANDUM  ITEM (OFF-BALANCE SHEET EXPOSURES)  (Millions of Euros) 

Guarantees given 
Contingent commitments 
        (*) Presented for comparison purposes only. 

2017 
47,671 
108,881 

2016 (*) 
50,540 
117,573 

2015 (*) 
49,876 
135,733 

 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

Consolidated income statements for the years ended December 31, 2017, 2016 and 2015 

CONSOLIDATED INCOME STATEMENTS (MILLIONS OF EUROS) 

Interest income  
Interest expense 

NET INTEREST INCOME 

Dividend income  
Share of profit or loss of entities accounted for using the equity method  
Fee and commission income  
Fee and commission expense 
Gains (losses) on derecognition of financial assets and liabilities not measured at fair value through profit or loss, net 
Gains (losses) on financial assets and liabilities held for trading, net 
Gains (losses) on financial assets and liabilities designated at fair value through profit or loss, net 
Gains (losses) from hedge accounting, net  
Exchange differences, net 
Other operating income  
Other operating expense 
Income from insurance and reinsurance contracts 
Expense from insurance and reinsurance contracts 

GROSS INCOME 

Administration costs  
     Personnel expenses 
     Other administrative expenses 
Depreciation and amortization 
Provisions or reversal of provisions 
Impairment or reversal of impairment on financial assets not measured at fair value through profit or loss 
     Financial assets measured at cost 
     Available- for-sale financial assets 
     Loans and receivables 
     Held to maturity investments 

NET OPERATING INCOME 

Impairment or reversal of impairment of investments in subsidiaries, joint ventures and associates 
Impairment or reversal of impairment on non-financial assets 
     Tangible assets 
     Intangible assets 
     Other assets 
Gains (losses) on derecognition of non financial assets and subsidiaries, net 
Negative goodwill recognized in profit or loss 
Profit (loss) from non-current assets and disposal groups classified as held for sale not qualifying as discontinued operations    

OPERATING PROFIT BEFORE TAX 

Tax expense or income related to profit or loss from continuing operations 

PROFIT FROM CONTINUING OPERATIONS 

Profit from discontinued operations, net 

PROFIT 

Attributable to minority interest [non-controlling interest] 
Attributable to owners of the parent 

EARNINGS PER SHARE  (Euros) 

     Basic earnings per share from continued operations 
     Diluted earnings per share from continued operations  
     Basic earnings per share from discontinued operations  
     Diluted earnings per share from discontinued operations 
                   (*)Presented for comparison purposes only. 

2017 

29,296 
(11,537) 

17,758 

334 
4 
7,150 
(2,229) 
985 
218 
(56) 
(209) 
1,030 
1,439 
(2,223) 
3,342 
(2,272) 

25,270 

(11,112) 
(6,571) 
(4,541) 
(1,387) 
(745) 
(4,803) 
- 
(1,127) 
(3,677) 
1 

7,222 

- 
(364) 
(42) 
(16) 
(306) 
47 
- 
26 

6,931 

(2,169) 

4,762 

- 

4,762 

1,243 
3,519 

2017 

0.48 

0.48 
0.48 
- 
- 

2016 (*) 

27,708 
(10,648) 

17,059 

467 
25 
6,804 
(2,086) 
1,375 
248 
114 
(76) 
472 
1,272 
(2,128) 
3,652 
(2,545) 

24,653 

(11,366) 
(6,722) 
(4,644) 
(1,426) 
(1,186) 
(3,801) 
- 
(202) 
(3,597) 
(1) 

6,874 

- 
(521) 
(143) 
(3) 
(375) 
70 
- 
(31) 

6,392 

(1,699) 

4,693 

- 

4,693 

1,218 
3,475 

2016 (*) 

2015 (*) 

0.49 

0.49 
0.49 
- 
- 

0.37 

0.37 
0.37 
- 
- 

P. 168 

2015 (*) 

24,783 
(8,761) 

16,022 

415 
174 
6,340 
(1,729) 
1,055 
(409) 
126 
93 
1,165 
1,315 
(2,285) 
3,678 
(2,599) 

23,362 

(10,836) 
(6,273) 
(4,563) 
(1,272) 
(731) 
(4,272) 
- 
(23) 
(4,248) 
- 

6,251 

- 
(273) 
(60) 
(4) 
(209) 
(2,135) 
26 
734 

4,603 

(1,274) 

3,328 

- 

3,328 

686 
2,642 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 169 

Consolidated statements of changes in equity for the years ended December 31, 2017, 2016 and 2015 

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY (MILLIONS OF EUROS) 

2017 

Capital 

Share 
Premium 

Equity 
instruments 
issued other 
than capital 

Other Equity 

Retained 
earnings 

Revaluation 
reserves 

Other 
reserves 

(-) Treasury 
shares 

Profit or loss 
attributable 
to owners of 
the parent 

Interim 
dividends 

Accumulated 
other 
comprehensive 
income 

Valuation 
adjustments 

Rest 

Total 

Non-controlling interest 

Balances as of January 1, 2017 

3,218 

23,992 

Total income/expense recognized 

Other changes in equity 

Issuances of common shares 

Issuances of preferred shares 

Issuance of other equity instruments 

Settlement or maturity of other equity instruments 
issued  

Conversion of debt on equity 

Common Stock reduction 

Dividend distribution 

Purchase of treasury shares 

Sale or cancellation of treasury shares 

Reclassification of financial liabilities to other equity 
instruments 

Reclassification of other equity instruments to financial 
liabilities 

Transfers within total equity 

Increase/Reduction of equity due to business 
combinations 

Share based payments 

Other increases or (-) decreases in equity 

- 

50 

50 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Balances as of December 31, 2017 

3,267 

23,992 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

54 

23,688 

- 

1,786 

(50) 

- 

- 

- 

- 

- 

9 

- 

1 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(22) 

22 

54 

20 

- 

(8) 

(67) 

- 

24 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(9) 

- 

- 

- 

- 

(48) 

3,475 

(1,510) 

(5,458) 

(2,246) 

10,310 

55,428 

- 

3,519 

(48) 

(3,475) 

- 

467 

- 

- 

- 

- 

- 

- 

- 

(1,674) 

1,626 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(900) 

- 

- 

- 

- 

(3,475) 

1,510 

- 

- 

- 

- 

- 

(144) 

(3,334) 

(1,133) 

1,243 

295 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(1,195) 

(2,400) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(290) 

(1,189) 

- 

- 

- 

- 

- 

- 

- 

(1,674) 

1,627 

- 

- 

- 

- 

(22) 

(905) 

(1,141) 

(96) 

3,519 

(1,043) 

(8,792) 

(3,378) 

10,358 

53,323 

1,932 

(8) 

41 

- 

- 

(107) 

25,474 

- 

- 

- 

12 

- 

- 

(7) 

(44) 

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 170 

Consolidated statements of changes in equity for the years ended December 31, 2017, 2016 and 2015 

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY (MILLIONS OF EUROS) 

2016 (*) 

Capital 

Share 
Premium 

Equity 
instruments 
issued other 
than capital 

Other Equity 

Retained 
earnings 

Revaluation 
reserves 

Other 
reserves 

(-) Treasury 
shares 

Non-controlling interest 

Profit or loss 
attributable 
to owners of 
the parent 

Interim 
dividends 

Accumulated 
other 
comprehensive 
income 

Valuation 
adjustments 

Rest 

Total 

Balances as of January 1, 2016 

3,120 

23,992 

Total income/expense recognized 

Other changes in equity 

Issuances of common shares 

Issuances of preferred shares 

Issuance of other equity instruments 

Settlement or maturity of other equity instruments 
issued  

Conversion of debt on equity 

Common Stock reduction 

Dividend distribution 

Purchase of treasury shares 

Sale or cancellation of treasury shares 

Reclassification of financial liabilities to other equity 
instruments 

Reclassification of other equity instruments to financial 
liabilities 

Transfers within total equity 

Increase/Reduction of equity due to business 
combinations 

Share based payments 

Other increases or (-) decreases in equity 

- 

98 

98 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Balances as of December 31, 2016 
(*) Presented for comparison purposes only. 

3,218 

23,992 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

35 

- 

19 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(16) 

35 

54 

22,588 

- 

1,100 

(98) 

- 

- 

- 

- 

- 

93 

- 

(30) 

- 

- 

22 

- 

(2) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

31 

- 

- 

- 

- 

- 

- 

(93) 

- 

- 

- 

- 

1,166 

(2) 

126 

- 

3 

(34) 

23,688 

- 

- 

- 

20 

- 

- 

(2) 

(67) 

(98) 

(309) 

2,642 

(1,352) 

(3,349) 

(1,333) 

9,325 

55,281 

- 

3,475 

- 

(2,109) 

(913) 

1,218 

1,671 

260 

(2,642) 

(158) 

- 

- 

- 

- 

- 

- 

- 

(2,004) 

2,264 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(1,301) 

- 

- 

- 

- 

(2,642) 

1,352 

- 

- 

- 

- 

- 

(210) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(233) 

(1,526) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(234) 

(1,535) 

- 

- 

- 

- 

- 

- 

- 

(2,004) 

2,234 

- 

- 

- 

- 

(12) 

2 

(209) 

(48) 

3,475 

(1,510) 

(5,458) 

(2,246) 

10,310 

55,428 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 171 

Consolidated statements of changes in equity for the years ended December 31, 2017, 2016 and 2015 

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY (MILLIONS OF EUROS) 

2015 (*) 

Capital 

Share 
Premium 

Equity 
instruments 
issued other 
than capital 

Other Equity 

Retained 
earnings 

Revaluation 
reserves 

Other 
reserves 

(-) Treasury 
shares 

Balances as of January 1, 2015 

3,024 

23,992 

Total income/expense recognized 

Other changes in equity 

Issuances of common shares 

Issuances of preferred shares 

Issuance of other equity instruments 

Settlement or maturity of other equity instruments 
issued  

Conversion of debt on equity 

Common Stock reduction 

Dividend distribution 

Purchase of treasury shares 

Sale or cancellation of treasury shares 

Reclassification of financial liabilities to other equity 
instruments 

Reclassification of other equity instruments to financial 
liabilities 

Transfers within total equity 

Increase/Reduction of equity due to business 
combinations 

Share based payments 

Other increases or (-) decreases in equity 

- 

96 

96 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Balances as of December 31, 2015 

3,120 

23,992 

(*) Presented for comparison purposes only. 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

Profit or loss 
attributable 
to owners of 
the parent 

Interim 
dividends 

Accumulated 
other 
comprehensive 
income 

Non-controlling interest 

Valuation 
adjustments 

Rest 

Total 

2,618 

2,642 

(841) 

(348) 

(53) 

2,563 

51,609 

- 

(3,000) 

(1,280) 

686 

(953) 

(2,618) 

(512) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(1,222) 

- 

- 

- 

- 

(2,618) 

841 

- 

- 

- 

- 

- 

(131) 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

6,075 

4,626 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(146) 

(1,368) 

- 

- 

- 

- 

- 

- 

- 

(3,278) 

3,325 

- 

- 

- 

- 

(34) 

6,221 

5,980 

- 

- 

- 

- 

- 

- 

- 

(3,278) 

3,319 

- 

- 

- 

- 

- 

- 

66 

- 

20,281 

- 

(32) 

2,308 

23 

- 

(1) 

633 

- 

(731) 

(350) 

- 

41 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(48) 

16 

35 

(96) 

- 

- 

- 

- 

- 

86 

- 

6 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

(86) 

- 

- 

- 

- 

2,423 

(1) 

(645) 

- 

14 

(126) 

22,588 

- 

- 

- 

- 

- 

- 

22 

(98) 

(309) 

2,642 

(1,352) 

(3,349) 

(1,333) 

9,325 

55,281 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 172 

Statements  of  Recognized  Income  and  Expenses  for  the  year  ended  December  31,  2017,  2016  and 
2015. 

CONSOLIDATED FINANCIAL STATEMENTS OF RECOGNIZED INCOME AND EXPENSES (MILLIONS OF EUROS) 

PROFIT RECOGNIZED IN INCOME STATEMENT 

OTHER RECOGNIZED INCOME (EXPENSES) 

ITEMS NOT SUBJECT TO RECLASSIFICATION TO INCOME STATEMENT 

        Actuarial gains and losses from defined benefit pension plans 
        Non-current assets available for sale 
        Entities under the equity method of accounting 
        Income tax related to items not subject to reclassification to income statement 

2017 

4,762 

(4,467) 

(91) 

(96) 
- 
- 
5 

2016 (*) 

2015 (*) 

4,693 

(3,022) 

(240) 

(303) 
- 
- 
63 

3,328 

(4,280) 

(74) 

(135) 
- 
8 
53 

ITEMS SUBJECT TO RECLASSIFICATION TO INCOME STATEMENT 

(4,376) 

(2,782) 

(4,206) 

     Hedge of net investments in foreign operations [effective portion] 

          Valuation gains or (losses) taken to equity 
          Transferred to profit or loss 
          Other reclassifications 

     Foreign currency translation  

          Valuation gains or (losses) taken to equity 
          Transferred to profit or loss 
          Other reclassifications 
     Cash flow hedges [effective portion] 

          Valuation gains or (losses) taken to equity 
          Transferred to profit or loss 
          Transferred to initial carrying amount of hedged items 
          Other reclassifications 

     Available-for-sale financial assets 

          Valuation gains or (losses) taken to equity 
          Transferred to profit or loss 
          Other reclassifications 
     Non-current assets held for sale 

          Valuation gains or (losses) taken to equity 
          Transferred to profit or loss 
          Other reclassifications 

     Entities accounted for using the equity method 

     Income tax 

TOTAL RECOGNIZED INCOME/EXPENSES 

          Attributable to minority interest [non-controlling interests] 
          Attributable to the parent company 

(*) Presented for comparison purposes only.

80 

112 
- 
(32) 

(5,110) 

(5,119) 
(22) 
31 
(67) 

(122) 
55 
- 
- 

719 

384 
347 
(12) 
(20) 

- 
- 
(20) 

(13) 

35 

295 

110 
185 

166 

166 
- 
- 

(2,167) 

(2,120) 
(47) 
- 
80 

134 
(54) 
- 
- 

(694) 

438 
(1,248) 
116 
- 

- 
- 
- 

(89) 

(78) 

1,671 

305 
1,366 

88 

88 
- 
- 

(2,911) 

(3,154) 
243 
- 
4 

47 
(43) 
- 
- 

(3,196) 

(1,341) 
(1,855) 
- 
- 

- 
- 
- 

861 

948 

(952) 

(594) 
(358) 

 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 173 

Consolidated statements of cash flows for the years ended December 31, 2017, 2016 and 2015 

CONSOLIDATED FINANCIAL STATEMENTS OF RECOGNIZED INCOME AND EXPENSES (MILLIONS OF EUROS) 

PROFIT RECOGNIZED IN INCOME STATEMENT 

OTHER RECOGNIZED INCOME (EXPENSES) 

ITEMS NOT SUBJECT TO RECLASSIFICATION TO INCOME STATEMENT 

        Actuarial gains and losses from defined benefit pension plans 
        Non-current assets available for sale 
        Entities under the equity method of accounting 
        Income tax related to items not subject to reclassification to income statement 

2017 

4,762 

(4,467) 

(91) 

(96) 
- 
- 
5 

2016 (*) 

2015 (*) 

4,693 

(3,022) 

(240) 

(303) 
- 
- 
63 

3,328 

(4,280) 

(74) 

(135) 
- 
8 
53 

ITEMS SUBJECT TO RECLASSIFICATION TO INCOME STATEMENT 

(4,376) 

(2,782) 

(4,206) 

     Hedge of net investments in foreign operations [effective portion] 

          Valuation gains or (losses) taken to equity 
          Transferred to profit or loss 
          Other reclassifications 

     Foreign currency translation  

          Valuation gains or (losses) taken to equity 
          Transferred to profit or loss 
          Other reclassifications 

     Cash flow hedges [effective portion] 

          Valuation gains or (losses) taken to equity 
          Transferred to profit or loss 
          Transferred to initial carrying amount of hedged items 
          Other reclassifications 
     Available-for-sale financial assets 

          Valuation gains or (losses) taken to equity 
          Transferred to profit or loss 
          Other reclassifications 

     Non-current assets held for sale 

          Valuation gains or (losses) taken to equity 
          Transferred to profit or loss 
          Other reclassifications 
     Entities accounted for using the equity method 

     Income tax 

TOTAL RECOGNIZED INCOME/EXPENSES 

          Attributable to minority interest [non-controlling interests] 
          Attributable to the parent company 

(*) Presented for comparison purposes only. 

80 

112 
- 
(32) 

(5,110) 

(5,119) 
(22) 
31 

(67) 

(122) 
55 
- 
- 
719 

384 
347 
(12) 

(20) 

- 
- 
(20) 
(13) 

35 

295 

110 
185 

166 

166 
- 
- 

(2,167) 

(2,120) 
(47) 
- 

80 

134 
(54) 
- 
- 
(694) 

438 
(1,248) 
116 

- 

- 
- 
- 
(89) 

(78) 

1,671 

305 
1,366 

88 

88 
- 
- 

(2,911) 

(3,154) 
243 
- 

4 

47 
(43) 
- 
- 
(3,196) 

(1,341) 
(1,855) 
- 

- 

- 
- 
- 
861 

948 

(952) 

(594) 
(358) 

 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

Consolidated statements of cash flows for the years ended December 31, 2017, 2016 and 2015  

CONSOLIDATED FINANCIAL STATEMENTS OF CASH FLOWS (MILLIONS OF EUROS) 

A) CASH FLOWS FROM OPERATING ACTIVITIES  (1 + 2 + 3 + 4 + 5) 

1. Profit for the year 
2. Adjustments to obtain the cash flow from operating activities: 
Depreciation and amortization 
Other adjustments 
3. Net increase/decrease in operating assets  
Financial assets held for trading 
Other financial assets designated at fair value through profit or loss 
Available-for-sale financial assets 
Loans and receivables 
Other operating assets 
4. Net increase/decrease in operating liabilities  
Financial liabilities held for trading 
Other financial liabilities designated at fair value through profit or loss 
Financial liabilities at amortized cost 
Other operating liabilities 
5. Collection/Payments for income tax 

B) CASH FLOWS FROM INVESTING ACTIVITIES  (1 + 2) 

1. Investment  
Tangible assets 
Intangible assets 
Investments in joint ventures and associates 
Subsidiaries and other business units 
Non-current assets held for sale and associated liabilities 
Held-to-maturity investments 
Other settlements related to investing activities 
2. Divestments 
Tangible assets 
Intangible assets 
Investments in joint ventures and associates 
Subsidiaries and other business units 
Non-current assets held for sale and associated liabilities 
Held-to-maturity investments 
Other collections related to investing activities 

C) CASH FLOWS FROM FINANCING ACTIVITIES   (1 + 2) 

1. Payments 
Dividends 
Subordinated liabilities 
Treasury stock amortization 
Treasury stock acquisition 
Other items relating to financing activities 
2. Collections 
Subordinated liabilities 
Treasury stock increase 
Treasury stock disposal 
Other items relating to financing activities 

D) EFFECT OF EXCHANGE RATE CHANGES 

E) NET INCREASE/DECREASE IN CASH OR CASH EQUIVALENTS (A+B+C+D) 

F) CASH AND CASH EQUIVALENTS AT BEGINNING OF THE YEAR 

G) CASH AND CASH EQUIVALENTS AT END OF THE YEAR (E+F) 

COMPONENTS OF CASH AND EQUIVALENT AT END OF THE YEAR (Millions of Euros) 

Cash 
Balance of cash equivalent in central banks 
Other financial assets 
Less: Bank overdraft refundable on demand 
TOTAL CASH AND CASH EQUIVALENTS AT END OF THE PERIOD 

       (*)    Presented for comparison purposes only. 

2017 

2,055 

4,762 
8,526 
1,387 
7,139 
(4,894) 
5,662 
(783) 
5,032 
(14,503) 
(302) 
(3,916) 
(6,057) 
19 
2,111 
11 
(2,423) 

2,902 

(2,339) 
(777) 
(564) 
(101) 
(897) 
- 
- 
- 
5,241 
518 
47 
18 
936 
1,002 
2,711 
9 

(98) 

(5,763) 
(1,698) 
(2,098) 
- 
(1,674) 
(293) 
5,665 
4,038 
- 
1,627 
- 

(4,266) 

594 

44,955 

45,549 

2017 
6,416 
39,132 
- 
- 
45,549 

2016 (*) 

6,623 

4,693 
6,784 
1,426 
5,358 
(4,428) 
1,289 
(2) 
14,445 
(21,075) 
915 
1,273 
361 
(53) 
(7) 
972 
(1,699) 

(560) 

(3,978) 
(1,312) 
(645) 
(76) 
(95) 
- 
(1,850) 
- 
3,418 
795 
20 
322 
73 
900 
1,215 
93 

(1,113) 

(4,335) 
(1,599) 
(502) 
- 
(2,004) 
(230) 
3,222 
1,000 
- 
2,222 
- 

(3,463) 

1,489 

43,466 

44,955 

2016 (*) 
7,413 
37,542 
- 
- 
44,955 

P. 174 

2015 (*) 

23,101 

3,328 
18,327 
1,272 
17,055 
(12,954) 
4,691 
337 
3,360 
(20,498) 
(844) 
15,674 
(2,475) 
120 
21,422 
(3,393) 
(1,274) 

(4,411) 

(6,416) 
(2,171) 
(571) 
(41) 
(3,633) 
- 
- 
- 
2,005 
224 
2 
1 
9 
1,683 
- 
86 

127 

(5,717) 
(879) 
(1,419) 
- 
(3,273) 
(146) 
5,844 
2,523 
- 
3,321 
- 

(6,781) 

12,036 

31,430 

43,466 

2015 (*) 
7,192 
36,275 
- 
- 
43,466 

 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 175 

APPENDIX II. Additional information on consolidated subsidiaries composing the BBVA 
Group as of December 31, 2017 

Additional Information on Consolidated Subsidiaries and consolidated structured entities composing the BBVA Group 

Company 

Location 

Activity 

Direct 

Indirect 

Total 

Net Carrying 
Amount 

Assets 
31.12.17 

Liabilities 
31.12.17 

Equity  
31.12.17 

Profit (Loss)  
31.12.17 

% Legal share of participation 

Millions of Euros (*) 

Affiliate Entity Data 

4D INTERNET SOLUTIONS, INC 
ACTIVOS MACORP, S.L. 
ALCALA 120 PROMOC. Y GEST.IMMOB. S.L. 
ANIDA DESARROLLOS INMOBILIARIOS, S.L. 
ANIDA GERMANIA IMMOBILIEN ONE, GMBH 
ANIDA GRUPO INMOBILIARIO, S.L. (**) 
ANIDA INMOBILIARIA, S.A. DE C.V. 
ANIDA OPERACIONES SINGULARES, S.A. (***) 
ANIDA PROYECTOS INMOBILIARIOS, S.A. DE C.V. 
ANIDAPORT INVESTIMENTOS IMOBILIARIOS, UNIPESSOAL, LTDA 
APLICA NEXTGEN OPERADORA S.A. DE C.V. 
APLICA NEXTGEN SERVICIOS S.A. DE C.V 
APLICA TECNOLOGIA AVANZADA OPERADORA, S.A. DE C.V. 
APLICA TECNOLOGIA AVANZADA SERVICIOS, S.A. DE C.V. 
APLICA TECNOLOGIA AVANZADA, S.A. DE C.V.- ATA 
ARIZONA FINANCIAL PRODUCTS, INC 
ARRAHONA AMBIT, S.L. 
ARRAHONA IMMO, S.L. 
ARRAHONA NEXUS, S.L. (****) 
ARRAHONA RENT, S.L.U. 
ARRELS CT FINSOL, S.A. (****) 
ARRELS CT LLOGUER, S.A. 
ARRELS CT PATRIMONI I PROJECTES, S.A. 
ARRELS CT PROMOU, S.A. 
BAHIA SUR RESORT, S.C. 
BANCO BILBAO VIZCAYA ARGENTARIA (PORTUGAL), S.A. 
BANCO BILBAO VIZCAYA ARGENTARIA CHILE, S.A. 
BANCO BILBAO VIZCAYA ARGENTARIA URUGUAY, S.A. 
BANCO CONTINENTAL, S.A. 
BANCO INDUSTRIAL DE BILBAO, S.A. 
BANCO OCCIDENTAL, S.A. 
BANCO PROVINCIAL OVERSEAS N.V. 
BANCO PROVINCIAL S.A. - BANCO UNIVERSAL 
BANCOMER FINANCIAL SERVICES INC. 
BANCOMER FOREIGN EXCHANGE INC. 
BANCOMER PAYMENT SERVICES INC. 
BANCOMER TRANSFER SERVICES, INC. 
BBV AMERICA, S.L. 
BBVA AGENCIA DE SEGUROS COLOMBIA LTDA 
BBVA ASESORIAS FINANCIERAS, S.A. 

  UNITED STATES 
  SPAIN 
  SPAIN 
  SPAIN 
  GERMANY 
  SPAIN 
  MEXICO 
  SPAIN 
  MEXICO 
  PORTUGAL                            
  MEXICO 
  MEXICO 
  MEXICO 
  MEXICO 
  MEXICO 
  UNITED STATES 
  SPAIN 
  SPAIN 
  SPAIN 
  SPAIN 
  SPAIN 
  SPAIN 
  SPAIN 
  SPAIN 
  SPAIN 
  PORTUGAL                            
  CHILE 
  URUGUAY                             
  PERU                                
  SPAIN 
  SPAIN 
  CURAÇAO 
  VENEZUELA 
  UNITED STATES 
  UNITED STATES 
  UNITED STATES 
  UNITED STATES 
  SPAIN 
  COLOMBIA                            
  CHILE 

FINANCIAL SERVICES 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
IN LIQUIDATION 
INVESTMENT COMPANY 
INVESTMENT COMPANY 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
SERVICES 
SERVICES 
SERVICES 
SERVICES 
SERVICES 
FINANCIAL SERVICES 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
INACTIVE 
BANKING 
BANKING 
BANKING 
BANKING 
BANKING 
BANKING 
BANKING 
BANKING 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
INVESTMENT COMPANY 
INSURANCES SERVICES 
FINANCIAL SERVICES 

(*) Information on foreign companies at exchange rate on December 31, 2017 
(**) These companies have equity loans from BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 
(***) This company has an equity loan from ANIDA GRUPO INMOBILIARIO, S.L.  
(****) These companies have an equity loan from UNNIM SOCIEDAD PARA LA GESTION DE ACTIVOS INMOBILIARIOS, S.A 
. 

- 
50.63 
- 
- 
- 
100.00 
- 
- 
- 
- 
- 
- 
- 
- 
100.00 
- 
- 
- 
- 
- 
- 
- 
- 
- 
99.95 
100.00 
- 
100.00 
- 
- 
49.43 
- 
1.46 
- 
- 
- 
- 
100.00 
- 
- 

100.00 
49.37 
100.00 
100.00 
100.00 
- 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
- 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
- 
- 
68.19 
- 
46.12 
99.93 
50.57 
100.00 
53.75 
100.00 
100.00 
100.00 
100.00 
- 
100.00 
100.00 

100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
99.95 
100.00 
68.19 
100.00 
46.12 
99.93 
100.00 
100.00 
55.21 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 

18 
18 
15 
- 
- 
- 
163 
- 
91 
29 
- 
- 
- 
1 
203 
816 
- 
53 
- 
9 
- 
1 
- 
- 
1 
252 
863 
110 
910 
97 
17 
47 
31 
2 
13 
1 
54 
79 
- 
2 

18 
24 
26 
284 
- 
2,040 
116 
4,066 
94 
87 
- 
- 
8 
4 
268 
816 
61 
220 
199 
10 
264 
52 
74 
34 
1 
4,029 
19,114 
2,705 
19,666 
63 
18 
369 
958 
2 
13 
2 
129 
571 
- 
3 

1 
5 
10 
413 
- 
2,689 
- 
4,451 
3 
81 
- 
- 
7 
3 
74 
- 
49 
76 
166 
- 
214 
44 
63 
23 
- 
3,805 
17,848 
2,515 
17,693 
2 
- 
324 
877 
- 
- 
1 
75 
- 
- 
1 

20 
3 
14 
56 
- 
(161) 
109 
(99) 
84 
8 
- 
- 
- 
- 
181 
816 
(37) 
133 
(109) 
9 
(91) 
(13) 
(36) 
(12) 
1 
220 
1,121 
166 
1,597 
(2) 
18 
42 
97 
2 
9 
1 
43 
599 
- 
1 

(3) 
16 
1 
(185) 
- 
(488) 
7 
(286) 
7 
(2) 
- 
- 
- 
- 
13 
- 
48 
11 
141 
1 
141 
20 
47 
23 
- 
4 
145 
24 
377 
63 
- 
3 
(16) 
- 
4 
- 
11 
(28) 
- 
1 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 176 

Additional Information on Consolidated Subsidiaries and structured entities composing the BBVA Group (Continued) 

Company 

Location 

Activity 

  Direct 

Indirec
t 

Total 

Net 
Carrying 
Amount 

Assets 
31.12.17 

Liabilities 
31.12.17 

Equity  
31.12.17 

Profit 
(Loss)  
31.12.17 

% Legal share of 
participation 

Millions of Euros (*) 

Affiliate Entity Data 

BBVA ASSET MANAGEMENT ADMINISTRADORA GENERAL DE FONDOS S.A. 
BBVA ASSET MANAGEMENT CONTINENTAL S.A. SAF 
BBVA ASSET MANAGEMENT, S.A. SOCIEDAD FIDUCIARIA (BBVA FIDUCIARIA) 
BBVA ASSET MANAGEMENT, S.A., SGIIC 
BBVA AUTOMERCANTIL, COMERCIO E ALUGER DE VEICULOS AUTOMOVEIS,LDA. 
BBVA BANCO FRANCES, S.A. 
BBVA BANCOMER GESTION, S.A. DE C.V. 
BBVA BANCOMER OPERADORA, S.A. DE C.V. 
BBVA BANCOMER SEGUROS SALUD, S.A. DE C.V. 
BBVA BANCOMER SERVICIOS ADMINISTRATIVOS, S.A. DE C.V. 
BBVA BANCOMER, S.A.,INSTITUCION DE BANCA MULTIPLE, GRUPO FINANCIERO BBVA BANCOMER 
BBVA BRASIL BANCO DE INVESTIMENTO, S.A. 
BBVA BROKER, CORREDURIA DE SEGUROS Y REASEGUROS, S.A. 
BBVA BROKER, S.A. 
BBVA COLOMBIA, S.A. 
BBVA COMPASS BANCSHARES, INC 
BBVA COMPASS FINANCIAL CORPORATION 
BBVA COMPASS INSURANCE AGENCY, INC 
BBVA COMPASS PAYMENTS, INC 
BBVA CONSOLIDAR SEGUROS, S.A. 
BBVA CONSULTING ( BEIJING) LIMITED 
BBVA CONSULTORIA, S.A. 
BBVA CONSUMER FINANCE ENTIDAD DE DESARROLLO A LA PEQUEÑA Y MICRO EMPRESA, EDPYME, S.A. (BBVA 
BBVA CORREDORA TECNICA DE SEGUROS LIMITADA 
BBVA CORREDORES DE BOLSA LIMITADA 
BBVA DATA & ANALYTICS, S.L. 
BBVA DINERO EXPRESS, S.A.U 
BBVA DISTRIBUIDORA DE SEGUROS S.R.L. 
BBVA FACTORING LIMITADA (CHILE) 
BBVA FINANZIA, S.p.A 
BBVA FRANCES ASSET MANAGMENT S.A. SOCIEDAD GERENTE DE FONDOS COMUNES DE INVERSIÓN. 
BBVA FRANCES VALORES, S.A. 
BBVA FUNDOS, S.GESTORA FUNDOS PENSOES,S.A. 
BBVA GLOBAL FINANCE LTD. 
BBVA GLOBAL MARKETS B.V. 
BBVA INMOBILIARIA E INVERSIONES, S.A. 
BBVA INSTITUIÇAO FINANCEIRA DE CREDITO, S.A. 
BBVA INTERNATIONAL PREFERRED, S.A.U. 
BBVA INVERSIONES CHILE, S.A. 
BBVA IRELAND PLC 

FINANCIAL SERVICES 
  CHILE 
FINANCIAL SERVICES 
  PERU                                
FINANCIAL SERVICES 
  COLOMBIA                            
OTHER INVESTMENT 
  SPAIN 
FINANCIAL SERVICES 
  PORTUGAL                            
BANKING 
  ARGENTINA 
FINANCIAL SERVICES 
  MEXICO 
SERVICES 
  MEXICO 
INSURANCES SERVICES 
  MEXICO 
SERVICES 
  MEXICO 
BANKING 
  MEXICO 
BANKING 
  BRASIL                              
INSURANCES SERVICES 
  SPAIN 
INSURANCES SERVICES 
  ARGENTINA 
BANKING 
  COLOMBIA                            
INVESTMENT COMPANY 
  UNITED 
FINANCIAL SERVICES 
  UNITED 
INSURANCES SERVICES 
  UNITED 
INVESTMENT COMPANY 
  UNITED 
INSURANCES SERVICES 
  ARGENTINA 
FINANCIAL SERVICES 
  CHINA 
SERVICES 
  SPAIN 
FINANCIAL SERVICES 
  PERU                                
INSURANCES SERVICES 
  CHILE 
SECURITIES DEALER 
  CHILE 
SERVICES 
  SPAIN 
PAYMENT ENTITIES 
  SPAIN 
INSURANCES SERVICES 
  URUGUAY                             
PENSION FUNDS 
  CHILE 
FINANCIAL SERVICES 
  ITALY 
FINANCIAL SERVICES 
  ARGENTINA 
SECURITIES DEALER 
  ARGENTINA 
PENSION FUNDS 
  PORTUGAL                            
  CAYMAN 
FINANCIAL SERVICES 
  NETHERLAND FINANCIAL SERVICES 
REAL ESTATE 
  CHILE 
FINANCIAL SERVICES 
  PORTUGAL                            
FINANCIAL SERVICES 
  SPAIN 
INVESTMENT COMPANY 
  CHILE 
FINANCIAL SERVICES 
  IRELAND 

(*) Information on foreign companies at exchange rate on December 31, 2017 

- 

- 
- 
- 

- 
- 
- 
- 
- 
  100.00 
  99.94 
- 

14 
100.00  100.00 
14 
100.00  100.00 
28 
100.00  100.00 
38 
  17.00  83.00  100.00 
4 
  100.00 
100.00 
- 
157 
  39.97  26.58  66.55 
21 
100.00  100.00 
45 
100.00  100.00 
11 
100.00  100.00 
100.00  100.00 
28 
100.00  100.00  7,426 
16 
100.00 
- 
0.06  100.00 
95.00  95.00 
- 
355 
  77.41  18.06  95.47 
100.00  11,70
- 
  100.00 
217 
- 
28 
- 
69 
- 
10 
- 
4 
18 
7 
68 
6 
2 
4 
10 
4 
12 
7 
1 
- 
- 
5 
40 
- 
483 
180 

100.00  100.00 
100.00  100.00 
100.00  100.00 
  87.78  12.22  100.00 
100.00  100.00 
100.00  100.00 
100.00  100.00 
100.00  100.00 
100.00  100.00 
100.00  100.00 
100.00 
100.00  100.00 
100.00  100.00 
100.00 
100.00  100.00 
100.00  100.00 
100.00  100.00 
100.00 
100.00 
68.11  68.11 
  49.90  50.10  100.00 
  100.00 
100.00 
- 
  61.22  38.78  100.00 
100.00 
- 
  100.00 

- 
- 
- 
- 
- 
- 
  100.00 
- 
- 
  100.00 
- 
- 
- 
  100.00 
  100.00 
- 

- 
- 

- 

- 

18 
16 
33 
114 
20 
9,173 
37 
235 
19 
156 
82,50
34 
17 
5 
16,16
10,86
416 
29 
69 
133 
2 
5 
125 
14 
647 
4 
5 
4 
58 
15 
19 
10 
19 
171 
2,398 
43 
379 
36 
1,394 
577 

3 
2 
5 
55 
15 
8,019 
16 
190 
8 
129 
75,07
4 
4 
2 
14,94
35 
199 
1 
- 
85 
- 
- 
108 
7 
579 
1 
2 
- 
48 
11 
6 
2 
1 
167 
2,397 
36 
331 
35 
100 
379 

8 
11 
20 
21 
5 
947 
7 
38 
9 
16 
5,596 
27 
9 
(1) 
1,045 
10,42
220 
21 
54 
17 
2 
5 
17 
(1) 
62 
2 
4 
2 
10 
4 
2 
4 
17 
4 
1 
7 
45 
1 
1,101 
191 

6 
4 
8 
38 
- 
207 
15 
7 
2 
11 
1,83
3 
5 
4 
174 
406 
(3) 
7 
15 
31 
- 
- 
(1) 
8 
6 
- 
- 
2 
- 
- 
12 
3 
1 
- 
- 
- 
3 
- 
193 
8 

 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 177 

Additional Information on Consolidated Subsidiaries and structured entities composing the BBVA Group (Continued) 

%  Legal share of participation 

Millions of Euros (*) 

Affiliate Entity Data 

Company 

Location 

Activity 

Direct 

Indirect 

Total 

Net Carrying 
Amount 

Assets 
31.12.17 

Liabilities 
31.12.17 

Equity  
31.12.17 

Profit (Loss)  
31.12.17 

BBVA LEASING MEXICO, S.A. DE C.V. 
BBVA LUXINVEST, S.A. 
BBVA MEDIACION OPERADOR DE BANCA-SEGUROS VINCULADO, S.A. 
BBVA NOMINEES LIMITED 
BBVA OP3N S.L. (**) 
BBVA OP3N, INC 
BBVA PARAGUAY, S.A. 
BBVA PENSIONES, SA, ENTIDAD GESTORA DE FONDOS DE PENSIONES 
BBVA PLANIFICACION PATRIMONIAL, S.L. 
BBVA PREVISION AFP S.A. ADM.DE FONDOS DE PENSIONES 
BBVA PROCUREMENT SERVICES AMERICA DEL SUR SpA 
BBVA PROPIEDAD, S.A. 
BBVA RE DAC 
BBVA REAL ESTATE MEXICO, S.A. DE C.V. 
BBVA RENTAS E INVERSIONES LIMITADA 
BBVA RENTING, S.A. 
BBVA SECURITIES INC. 
BBVA SEGUROS COLOMBIA, S.A. 
BBVA SEGUROS DE VIDA COLOMBIA, S.A. 
BBVA SEGUROS DE VIDA, S.A. 
BBVA SEGUROS, S.A., DE SEGUROS Y REASEGUROS 
BBVA SENIOR FINANCE, S.A.U. 
BBVA SERVICIOS CORPORATIVOS LIMITADA 
BBVA SERVICIOS, S.A. 
BBVA SOCIEDAD DE LEASING INMOBILIARIO, S.A. 
BBVA SUBORDINATED CAPITAL S.A.U. 
BBVA SUIZA, S.A. (BBVA SWITZERLAND) 
BBVA TRADE, S.A. (***) 
BBVA VALORES COLOMBIA, S.A. COMISIONISTA DE BOLSA 
BBVA WEALTH SOLUTIONS, INC. 
BEEVA TEC OPERADORA, S.A. DE C.V. 
BEEVA TEC, S.A. DE C.V. 
BILBAO VIZCAYA HOLDING, S.A. 
BLUE INDICO INVESTMENTS, S.L. 
CAIXA MANRESA IMMOBILIARIA ON CASA, S.L. (****) 
CAIXA MANRESA IMMOBILIARIA SOCIAL, S.L. (****) 
CAIXA TERRASSA SOCIETAT DE PARTICIPACIONS PREFERENTS, S.A.U. 
CAIXASABADELL PREFERENTS, S.A. 
CAIXASABADELL TINELIA, S.L. 
CARTERA E INVERSIONES S.A., CIA DE 

FINANCIAL SERVICES 
INVESTMENT COMPANY 
INSURANCES SERVICES 

  MEXICO 
  LUXEMBOURG 
  SPAIN 
  UNITED KINGDOM  SERVICES 
SERVICES 
  SPAIN 
SERVICES 
  UNITED STATES 
BANKING 
  PARAGUAY                            
PENSION FUNDS MANAGEMENT 
  SPAIN 
FINANCIAL SERVICES 
  SPAIN 
PENSION FUNDS MANAGEMENT 
  BOLIVIA                             
SERVICES 
  CHILE 
  SPAIN 
REAL ESTATE INVESTMENT COMPANY  
INSURANCES SERVICES 
  IRELAND 
FINANCIAL SERVICES 
  MEXICO 
INVESTMENT COMPANY 
  CHILE 
FINANCIAL SERVICES 
  SPAIN 
FINANCIAL SERVICES 
  UNITED STATES 
INSURANCES SERVICES 
  COLOMBIA                            
INSURANCES SERVICES 
  COLOMBIA                            
INSURANCES SERVICES 
  CHILE 
INSURANCES SERVICES 
  SPAIN 
FINANCIAL SERVICES 
  SPAIN 
SERVICES 
  CHILE 
COMMERCIAL 
  SPAIN 
FINANCIAL SERVICES 
  CHILE 
FINANCIAL SERVICES 
  SPAIN 
BANKING 
  SWITZERLAND 
INVESTMENT COMPANY 
  SPAIN 
SECURITIES DEALER 
  COLOMBIA                            
FINANCIAL SERVICES 
  UNITED STATES 
SERVICES 
  MEXICO 
SERVICES 
  MEXICO 
INVESTMENT COMPANY 
  SPAIN 
INVESTMENT COMPANY 
  SPAIN 
REAL ESTATE 
  SPAIN 
REAL ESTATE 
  SPAIN 
FINANCIAL SERVICES 
  SPAIN 
FINANCIAL SERVICES 
  SPAIN 
INVESTMENT COMPANY 
  SPAIN 
INVESTMENT COMPANY 
  SPAIN 

- 
36.00 
- 
100.00 
- 
- 
100.00 
100.00 
80.00 
75.00 
- 
- 
- 
- 
- 
100.00 
- 
94.00 
94.00 
- 
99.96 
100.00 
- 
- 
- 
100.00 
100.00 
- 
- 
- 
- 
- 
89.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 

100.00 
64.00 
100.00 
- 
100.00 
100.00 
- 
- 
20.00 
5.00 
100.00 
100.00 
100.00 
100.00 
100.00 
- 
100.00 
6.00 
6.00 
100.00 
- 
- 
100.00 
100.00 
97.49 
- 
- 
100.00 
100.00 
100.00 
100.00 
100.00 
11.00 
- 
- 
- 
- 
- 
- 
- 

100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
80.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
99.96 
100.00 
100.00 
100.00 
97.49 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 

51 
3 
10 
- 
- 
2 
23 
13 
- 
1 
6 
874 
39 
- 
294 
90 
178 
10 
14 
71 
1,039 
- 
3 
- 
28 
- 
98 
1 
4 
6 
- 
1 
35 
21 
- 
- 
1 
- 
41 
92 

837 
213 
82 
- 
2 
3 
1,784 
53 
1 
23 
9 
874 
72 
- 
295 
665 
368 
83 
404 
201 
18,231 
1,765 
11 
8 
82 
121 
859 
42 
4 
6 
1 
3 
227 
46 
2 
4 
76 
91 
42 
55 

717 
209 
51 
- 
3 
1 
1,621 
15 
- 
13 
3 
5 
23 
- 
1 
565 
190 
63 
289 
129 
16,989 
1,764 
8 
1 
53 
120 
753 
37 
- 
- 
1 
2 
28 
27 
5 
4 
74 
90 
- 
38 

97 
(64) 
16 
- 
- 
7 
132 
27 
1 
4 
6 
921 
40 
- 
229 
95 
162 
13 
74 
62 
948 
1 
- 
7 
26 
1 
98 
13 
5 
5 
- 
1 
187 
17 
(3) 
- 
2 
1 
41 
21 

23 
68 
15 
- 
(1) 
(5) 
32 
11 
- 
5 
- 
(51) 
9 
- 
65 
5 
16 
7 
41 
10 
294 
- 
3 
- 
3 
- 
7 
(8) 
(1) 
1 
- 
- 
12 
2 
- 
- 
- 
- 
- 
(3) 

(*) Information on foreign companies at exchange rate on December 31, 2017 
(**) These companies have an equity loan from BILBAO VIZCAYA HOLDING, S.A.  
(***) These companies have an equity loan from CARTERA E INVERSIONES S.A., CIA DE.  
(****) These companies have an equity loan from BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 178 

Additional Information on Consolidated Subsidiaries and structured entities composing the BBVA Group (Continued) 

Company 

Location 

Activity 

Direct 

Indirect 

Total 

Net Carrying 
Amount 

Assets 
31.12.17 

Liabilities 
31.12.17 

Equity  
31.12.17 

Profit (Loss)  
31.12.17 

%  Legal share of participation 

Millions of Euros (*) 

Affiliate Entity Data 

CASA DE BOLSA BBVA BANCOMER, S.A. DE C.V. 
CATALONIA GEBIRA, S.L. 
CATALONIA PROMODIS 4, S.A. 
CATALUNYACAIXA ASSEGURANCES GENERALS, S.A. 
CATALUNYACAIXA CAPITAL, S.A. 
CATALUNYACAIXA IMMOBILIARIA, S.A. (**) 
CATALUNYACAIXA SERVEIS, S.A. 
CDD GESTIONI, S.R.L. 
CETACTIUS, S.L. (**) 
CIDESSA DOS, S.L. 
CIDESSA UNO, S.L. 
CIERVANA, S.L. 
CLUB GOLF HACIENDA EL ALAMO, S.L. 
COMERCIALIZADORA CORPORATIVA SAC 
COMERCIALIZADORA DE SERVICIOS FINANCIEROS, S.A. 
COMPAÑIA CHILENA DE INVERSIONES, S.L. 
COMPASS BANK 
COMPASS CAPITAL MARKETS, INC. 
COMPASS GP, INC. 
COMPASS INSURANCE TRUST 
COMPASS LIMITED PARTNER, INC. 
COMPASS LOAN HOLDINGS TRS, INC. 
COMPASS MORTGAGE CORPORATION 
COMPASS MORTGAGE FINANCING, INC. 
COMPASS SOUTHWEST, LP 
COMPASS TEXAS MORTGAGE FINANCING, INC 
CONSOLIDAR A.F.J.P., S.A. 
CONTENTS AREA, S.L. 
CONTINENTAL BOLSA, SDAD. AGENTE DE BOLSA, S.A. 
CONTINENTAL DPR FINANCE COMPANY 
CONTINENTAL SOCIEDAD TITULIZADORA, S.A. 
CONTRATACION DE PERSONAL, S.A. DE C.V. 
COPROMED S.A. DE C.V. 
CORPORACION GENERAL FINANCIERA, S.A. 
COVAULT, INC 
CX PROPIETAT, FII 
DALLAS CREATION CENTER, INC 
DATA ARCHITECTURE AND TECHNOLOGY S.L. 

(*) Information on foreign companies at exchange rate on December 31, 2017 

(**) These companies have an equity loan from BANCO BILBAO VIZCAYA ARGENTARIA, S.A 

  MEXICO 
SECURITIES DEALER 
  SPAIN 
REAL ESTATE 
  SPAIN 
REAL ESTATE 
  SPAIN 
INSURANCES SERVICES 
  SPAIN 
INVESTMENT COMPANY 
  SPAIN 
REAL ESTATE 
  SPAIN 
SERVICES 
  ITALY 
REAL ESTATE 
  SPAIN 
REAL ESTATE 
  SPAIN 
INVESTMENT COMPANY 
  SPAIN 
INVESTMENT COMPANY 
  SPAIN 
INVESTMENT COMPANY 
  SPAIN 
REAL ESTATE 
FINANCIAL SERVICES 
  PERU                                
SERVICES 
  COLOMBIA                            
INVESTMENT COMPANY 
  SPAIN 
BANKING 
  UNITED STATES 
INVESTMENT COMPANY 
  UNITED STATES 
INVESTMENT COMPANY 
  UNITED STATES 
INSURANCES SERVICES 
  UNITED STATES 
INVESTMENT COMPANY 
  UNITED STATES 
FINANCIAL SERVICES 
  UNITED STATES 
FINANCIAL SERVICES 
  UNITED STATES 
FINANCIAL SERVICES 
  UNITED STATES 
FINANCIAL SERVICES 
  UNITED STATES 
FINANCIAL SERVICES 
  UNITED STATES 
IN LIQUIDATION 
  ARGENTINA 
SERVICES 
  SPAIN 
  PERU                                
SECURITIES DEALER 
  CAYMAN ISLANDS  FINANCIAL SERVICES 
FINANCIAL SERVICES 
  PERU                                
SERVICES 
  MEXICO 
SERVICES 
  MEXICO 
INVESTMENT COMPANY 
  SPAIN 
SERVICES 
  UNITED STATES 
  SPAIN 
REAL ESTATE INVESTMENT COMPANY  
SERVICES 
  UNITED STATES 
SERVICES 
  SPAIN 

- 
- 
- 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
- 
- 
100.00 
- 
- 
- 
99.97 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
46.11 
- 
- 
- 
- 
- 
- 
100.00 
- 
94.96 
- 
- 

100.00 
100.00 
100.00 
- 
- 
- 
- 
- 
- 
100.00 
100.00 
- 
97.87 
50.00 
100.00 
0.03 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
53.89 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
- 
100.00 
- 
100.00 
51.00 

100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
97.87 
50.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
94.96 
100.00 
51.00 

46 
- 
- 
42 
104 
310 
2 
5 
- 
15 
5 
53 
- 
- 
3 
580 
10,083 
6,789 
41 
- 
5,932 
68 
2,661 
- 
4,906 
- 
- 
6 
5 
- 
1 
5 
- 
510 
- 
48 
- 
- 

60 
4 
8 
49 
113 
388 
9 
6 
2 
15 
199 
61 
- 
1 
9 
920 
76,898 
6,789 
51 
- 
5,932 
68 
2,720 
- 
4,907 
- 
2 
7 
11 
63 
1 
9 
- 
1,821 
- 
51 
6 
5 

14 
4 
8 
23 
10 
94 
6 
- 
22 
1 
84 
- 
- 
1 
6 
339 
66,816 
- 
10 
- 
- 
- 
59 
- 
- 
- 
1 
1 
6 
63 
- 
4 
- 
140 
- 
- 
6 
3 

14 
(4) 
(5) 
22 
96 
74 
3 
6 
(20) 
15 
75 
60 
- 
- 
2 
442 
9,708 
6,729 
41 
- 
5,873 
67 
2,607 
- 
4,847 
- 
- 
6 
4 
- 
1 
4 
- 
1,448 
- 
60 
3 
- 

32 
4 
5 
3 
8 
221 
- 
- 
(1) 
- 
40 
- 
- 
- 
1 
139 
375 
60 
- 
- 
59 
- 
54 
- 
59 
- 
- 
- 
1 
- 
- 
1 
- 
232 
- 
(9) 
(3) 
2 

 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 179 

Additional Information on Consolidated Subsidiaries and structured entities composing the BBVA Group (Continued) 

Company 

Location 

Activity 

Direct 

Indirect  Total 

Net 
Carrying 
Amount 

Assets 
31.12.17 

Liabilities 
31.12.17 

Equity  
31.12.17 

Profit 
(Loss)  
31.12.17 

%  Legal share of 
participation 

Millions of Euros (*) 

Affiliate Entity Data 

- 
- 
- 
- 
- 
- 
- 
- 
- 

  UNITED 
  MEXICO 
  MEXICO 
  SPAIN 
  CHILE 
  SPAIN 
  SPAIN 
  URUGUAY                             
  SPAIN 
  SPAIN 
  SPAIN 
  SPAIN 
  SPAIN 
  MEXICO 
  MEXICO 
  MEXICO 
  MEXICO 
  MEXICO 
  MEXICO 
  MEXICO 
  COLOMBIA                            

SERVICES 
DENIZEN FINANCIAL, INC 
FINANCIAL SERVICES  
DEUTSCHE BANK MEXICO SA FIDEICOMISO F/1859 
FINANCIAL SERVICES  
DEUTSCHE BANK MEXICO SA FIDEICOMISO F/1860 
REAL ESTATE 
DISTRITO CASTELLANA NORTE, S.A. 
FINANCIAL SERVICES  
ECASA, S.A. 
REAL ESTATE 
EL ENCINAR METROPOLITANO, S.A. 
REAL ESTATE 
EL MILANILLO, S.A. (**) 
FINANCIAL SERVICES  
EMPRENDIMIENTOS DE VALOR S.A. 
OTHER HOLDING 
ENTIDAD DE PROMOCION DE NEGOCIOS, S.A. 
FINANCIAL SERVICES   100.00 
ENTRE2 SERVICIOS FINANCIEROS, E.F.C., S.A. 
REAL ESTATE 
ESPAIS SABADELL PROMOCIONS INMOBILIARIES, S.A. 
FINANCIAL SERVICES   88.24 
EUROPEA DE TITULIZACION, S.A., S.G.F.T. 
INVESTMENT 
  100.00 
EXPANSION INTERCOMARCAL, S.L. 
- 
REAL ESTATE 
F/11395 FIDEICOMISO IRREVOCABLE DE ADMINISTRACION CON DERECHO DE REVERSION 
- 
REAL ESTATE 
F/253863 EL DESEO RESIDENCIAL 
REAL ESTATE 
- 
F/403035-9 BBVA HORIZONTES RESIDENCIAL 
- 
FINANCIAL SERVICES  
FIDEICOMISO 28991-8 TRADING EN LOS MCADOS FINANCIEROS 
- 
FINANCIAL SERVICES  
FIDEICOMISO F/29764-8 SOCIO LIQUIDADOR DE OPERACIONES FINANCIERAS DERIVADAS 
- 
REAL ESTATE 
FIDEICOMISO F/403112-6 DE ADMINISTRACION DOS LAGOS 
- 
OTHER HOLDING 
FIDEICOMISO HARES BBVA BANCOMER F/ 47997-2 
- 
REAL ESTATE 
FIDEICOMISO LOTE 6.1 ZARAGOZA 
- 
FINANCIAL SERVICES  
FIDEICOMISO N.989, EN THE BANK OF NEW YORK MELLON, S.A. INSTITUCION DE BANCA MULTIPLE, FIDUCIARIO (FIDEIC.00989 6   MEXICO 
- 
FINANCIAL SERVICES  
FIDEICOMISO Nº 711, EN BANCO INVEX, S.A.,INSTITUCION DE BANCA MULTIPLE, INVEX GRUPO FINANCIERO, FIDUCIARIO (FIDEIC.    MEXICO 
- 
FINANCIAL SERVICES  
FIDEICOMISO Nº 752, EN BANCO INVEX, S.A.,INSTITUCION DE BANCA MULTIPLE, INVEX GRUPO FINANCIERO, FIDUCIARIO (FIDEIC.    MEXICO 
- 
FINANCIAL SERVICES  
FIDEICOMISO Nº 847, EN BANCO INVEX, S.A.,INSTITUCION DE BANCA MULTIPLE, INVEX GRUPO FINANCIERO, FIDUCIARIO (FIDEIC.    MEXICO 
- 
REAL ESTATE 
  MEXICO 
FIDEICOMISO SCOTIABANK INVERLAT S A F100322908 
INACTIVE 
  PORTUGAL                            
FINANCEIRA DO COMERCIO EXTERIOR S.A.R. 
  100.00 
- 
  MEXICO 
FINANCIERA AYUDAMOS S.A. DE C.V., SOFOMER 
FINANCIAL SERVICES  
- 
REAL ESTATE 
  SPAIN 
FODECOR, S.L. 
- 
SERVICES 
  PERU                                
FORUM COMERCIALIZADORA DEL PERU, S.A. 
- 
  PERU                                
FORUM DISTRIBUIDORA DEL PERU, S.A. 
FINANCIAL SERVICES  
- 
  CHILE 
FORUM DISTRIBUIDORA, S.A. 
FINANCIAL SERVICES  
- 
FINANCIAL SERVICES  
  CHILE 
FORUM SERVICIOS FINANCIEROS, S.A. 
- 
SERVICES 
  MEXICO 
FUTURO FAMILIAR, S.A. DE C.V. 
- 
INVESTMENT 
  NETHERLANDS 
G NETHERLANDS BV 
- 
BANKING 
  ROMANIA 
GARANTI BANK SA 
- 
SERVICES 
  TURKEY 
GARANTI BILISIM TEKNOLOJISI VE TIC. TAS 
FINANCIAL SERVICES  
- 
  CAYMAN 
GARANTI DIVERSIFIED PAYMENT RIGHTS FINANCE COMPANY 
- 
  TURKEY 
GARANTI EMEKLILIK VE HAYAT AS 
INSURANCES 
- 
FINANCIAL SERVICES  
  TURKEY 
GARANTI FACTORING HIZMETLERI AS 

- 

(*) Information on foreign companies at exchange rate on December 31, 2017 

(**) This company has an equity loan from ANIDA OPERACIONES SINGULARES, S.A. 

99.05 

1 
100.00  100.00 
- 
100.00  100.00 
- 
100.00  100.00 
75.54 
86 
75.54 
100.00  100.00  19 
99.05 
6 
100.00  100.00  10 
3 
100.00  100.00 
15 
99.86 
99.86 
9 
100.00 
- 
7 
100.00  100.00 
88.24 
2 
- 
100.00  29 
- 
1 
42.40 
42.40 
- 
65.00 
65.00 
- 
65.00 
65.00 
100.00  100.00 
2 
100.00  100.00  52 
100.00  100.00 
1 
100.00  100.00  14 
- 
59.99 
59.99 
- 
100.00  100.00 
- 
100.00  100.00 
- 
100.00  100.00 
- 
100.00  100.00 
7 
100.00  100.00 
- 
100.00 
100.00  100.00  20 
- 
60.00 
60.00 
2 
100.00  100.00 
100.00  100.00 
5 
100.00  100.00  37 
100.00  100.00  22
100.00  100.00 
1 
100.00  100.00  34
100.00  100.00  26
100.00  100.00  23 
- 
100.00  100.00 
30
84.91 
84.91 
38 
81.84 
81.84 

- 

1 
15 
14 
128 
22 
7 
8 
7 
19 
9 
8 
43 
29 
1 
1 
- 
2 
52 
1 
17 
2 
90 
17 
9 
48 
14 
- 
23 
1 
1 
26 
304 
2,55
3 
346 
2,15
18 
3,39
499 
760 

- 
15 
14 
14 
3 
- 
1 
4 
- 
- 
- 
2 
- 
- 
- 
- 
- 
- 
- 
2 
- 
90 
18 
9 
48 
8 
- 
3 
- 
- 
21 
269 
2,34
2 
46 
1,88
3 
3,39
140 
713 

1 
- 
- 
11
12 
6 
7 
3 
19 
9 
8 
38 
26 
1 
1 
- 
2 
48 
1 
13 
2 
(5) 
- 
- 
(1) 
8 
- 
12 
- 
1 
4 
30 
15
1 
30
25
13 
- 
28
40 

- 
- 
- 
(3)
7 
- 
- 
- 
- 
- 
- 
4 
3 
- 
- 
- 
- 
4 
- 
1 
- 
5 
- 
- 
1 
(1) 
- 
8 
- 
- 
1 
5 
57 
- 
(2) 
26 
2 
- 
78 
7 

 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 180 

Additional Information on Consolidated Subsidiaries and structured entities composing the BBVA Group (Continued) 

Company 

Location 

Activity 

Direct 

Indirect 

Total 

Net Carrying 
Amount 

Assets 
31.12.17 

Liabilities 
31.12.17 

Equity  
31.12.17 

Profit (Loss)  
31.12.17 

%  Legal share of participation 

Millions of Euros (*) 

Affiliate Entity Data 

  TURKEY 
  TURKEY 
  TURKEY 
  TURKEY 
  NETHERLANDS 

GARANTI FILO SIGORTA ARACILIK HIZMETLERI A.S. 
GARANTI FILO YONETIM HIZMETLERI A.S. 
GARANTI FINANSAL KIRALAMA A.S. 
GARANTI HIZMET YONETIMI A.S 
GARANTI HOLDING BV 
GARANTI KONUT FINANSMANI DANISMANLIK HIZMETLERI AS (GARANTI MORTGAGE)   TURKEY 
  TURKEY 
GARANTI KULTUR AS 
  TURKEY 
GARANTI ODEME SISTEMLERI A.S.(GOSAS) 
  TURKEY 
GARANTI PORTFOY YONETIMI AS 
  TURKEY 
GARANTI YATIRIM MENKUL KIYMETLER AS 
  TURKEY 
GARANTI YATIRIM ORTAKLIGI AS 
  NETHERLANDS 
GARANTIBANK INTERNATIONAL NV 
  SPAIN 
GARRAF MEDITERRANIA, S.A. (**) 
  SPAIN 
GESCAT LLEVANT, S.L. (***) 
  SPAIN 
GESCAT LLOGUERS, S.L. (***) (****) 
  POLAND 
GESCAT POLSKA, SP. ZOO 
  SPAIN 
GESCAT SINEVA, S.L. 
  SPAIN 
GESCAT, GESTIO DE SOL, S.L. (****) 
  SPAIN 
GESCAT, VIVENDES EN COMERCIALITZACIO, S.L. (***) (****) 
  SPAIN 
GESTION DE PREVISION Y PENSIONES, S.A. 
  SPAIN 
GESTION Y ADMINISTRACION DE RECIBOS, S.A. - GARSA 
  SPAIN 
GRAN JORGE JUAN, S.A. 
  MEXICO 
GRUPO FINANCIERO BBVA BANCOMER, S.A. DE C.V. 
  UNITED STATES 
GUARANTY BUSINESS CREDIT CORPORATION 
  UNITED STATES 
GUARANTY PLUS HOLDING COMPANY 
  UNITED STATES 
GUARANTY PLUS PROPERTIES LLC-2 
  UNITED STATES 
GUARANTY PLUS PROPERTIES, INC-1 
  SPAIN 
HABITATGES FINVER, S.L. (**) 
  SPAIN 
HABITATGES INVERVIC, S.L. 
  SPAIN 
HABITATGES JUVIPRO, S.L. (**) 
  SPAIN 
HOLAMUNO AGENTE DE SEGUROS VINCULADO, S.L.U. (****) 
  FINLAND 
HOLVI PAYMENT SERVICE OY 
  UNITED STATES 
HOMEOWNERS LOAN CORPORATION 
  UNITED STATES 
HUMAN RESOURCES PROVIDER, INC 
  UNITED STATES 
HUMAN RESOURCES SUPPORT, INC 
  SPAIN 
INFORMACIO I TECNOLOGIA DE CATALUNYA, S.L. 
  MEXICO 
INMESP DESARROLLADORA, S.A. DE C.V. 
  PERU                                
INMUEBLES Y RECUPERACIONES CONTINENTAL S.A 
  SPAIN 
INPAU, S.A. 
  SPAIN 
INVERAHORRO, S.L. 

INSURANCES SERVICES 
SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
INVESTMENT COMPANY 
SERVICES 
SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
INVESTMENT COMPANY 
BANKING 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
PENSION FUNDS MANAGEMENT  
SERVICES 
REAL ESTATE 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
INVESTMENT COMPANY 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
INSURANCES SERVICES 
FINANCIAL SERVICES 
IN LIQUIDATION 
SERVICES 
SERVICES 
SERVICES 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
INVESTMENT COMPANY 

- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
100.00 
100.00 
- 
100.00 
100.00 
60.00 
- 
100.00 
99.98 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
76.00 
- 
- 
- 
100.00 

100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
3.30 
100.00 
100.00 
100.00 
- 
- 
100.00 
- 
- 
- 
100.00 
- 
- 
100.00 
100.00 
100.00 
100.00 
100.00 
35.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
- 
100.00 
100.00 
100.00 
- 

100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
99.97 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
60.00 
100.00 
100.00 
99.98 
100.00 
100.00 
100.00 
100.00 
100.00 
35.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
76.00 
100.00 
100.00 
100.00 
100.00 

- 
2 
208 
- 
229 
- 
- 
- 
16 
26 
- 
591 
1 
1 
- 
9 
6 
- 
- 
9 
1 
395 
6,678 
31 
- 
- 
- 
- 
- 
- 
- 
22 
7 
365 
361 
- 
24 
39 
25 
10 

- 
398 
1,199 
1 
340 
1 
1 
8 
18 
40 
8 
4,267 
2 
5 
9 
9 
6 
29 
182 
29 
2 
983 
8,337 
31 
- 
- 
- 
3 
- 
1 
1 
5 
8 
366 
361 
6 
33 
40 
25 
91 

- 
391 
990 
- 
- 
- 
- 
5 
3 
14 
- 
3,678 
1 
4 
20 
- 
- 
46 
590 
3 
1 
588 
1 
- 
- 
- 
- 
1 
- 
1 
1 
1 
1 
- 
- 
5 
8 
2 
- 
82 

- 
2 
203 
1 
340 
- 
- 
3 
11 
14 
7 
563 
- 
(2) 
(10) 
12 
(1) 
(22) 
(393) 
21 
2 
381 
6,200 
31 
2 
- 
- 
(1) 
(14) 
- 
- 
10 
7 
362 
358 
1 
24 
37 
2 
13 

- 
5 
5 
- 
- 
- 
- 
- 
5 
12 
1 
26 
1 
3 
(1) 
(3) 
7 
5 
(15) 
6 
- 
14 
2,136 
- 
(2) 
- 
- 
2 
14 
1 
(1) 
(6) 
- 
4 
3 
- 
- 
2 
24 
(4) 

(*) Information on foreign companies at exchange rate on December 31, 2017 
(**) This company has an equity loan from UNNIM SOCIEDAD PARA LA GESTION DE ACTIVOS INMOBILIARIOS, S.A.  
(***) These companies have an equity loan from CATALUNYACAIXA IMMOBILIARIA, S.A.  
(****) These companies have an equity loan from BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 181 

Additional Information on Consolidated Subsidiaries and structured entities composing the BBVA Group (Continued) 

Company 

Location 

Activity 

Direct 

Indirect 

Total 

Net Carrying 
Amount 

Assets 
31.12.17 

Liabilities 
31.12.17 

Equity  
31.12.17 

Profit (Loss)  
31.12.17 

%  Legal share of participation 

Millions of Euros (*) 

Affiliate Entity Data 

INVERPRO DESENVOLUPAMENT, S.L. 
INVERSIONES ALDAMA, C.A. 
INVERSIONES BANPRO INTERNATIONAL INC. N.V. 
INVERSIONES BAPROBA, C.A. 
INVERSIONES DE INNOVACION EN SERVICIOS FINANCIEROS, S.L. 
INVERSIONES P.H.R.4, C.A. 
IRIDION SOLUCIONS IMMOBILIARIES, S.L. (**) 
JALE PROCAM, S.L. 
L'EIX IMMOBLES, S.L. (***) 
LIQUIDITY ADVISORS, L.P 
MADIVA SOLUCIONES, S.L. 
MICRO SPINAL LLC 
MISAPRE, S.A. DE C.V. 
MOMENTUM SOCIAL INVESTMENT HOLDING, S.L. 
MOTORACTIVE IFN SA 
MOTORACTIVE MULTISERVICES SRL 
MULTIASISTENCIA OPERADORA S.A. DE C.V. 
MULTIASISTENCIA SERVICIOS S.A. DE C.V. 
MULTIASISTENCIA, S.A. DE C.V. 
NEWCO PERU S.A.C. 
NOET, INC. 
NOIDIRI, S.L. (**) 
NOVA TERRASSA 3, S.L. 
OPCION VOLCAN, S.A. 
OPENPAY S.A.P.I DE C.V. 
OPENPAY SERVICIOS S.A. DE C.V. 
OPERADORA DOS LAGOS S.A. DE C.V. 
OPPLUS OPERACIONES Y SERVICIOS, S.A. 
OPPLUS S.A.C (En liquidación) 
P.I. HOLDINGS GPP, LLC 
PARCSUD PLANNER, S.L. (***) 
PARTICIPACIONES ARENAL, S.L. 
PECRI INVERSION S.L. 
PENSIONES BBVA BANCOMER, S.A. DE C.V., GRUPO FINANCIERO BBVA BANCOMER   MEXICO 
PHOENIX LOAN HOLDINGS, INC. 
PI HOLDINGS NO. 1, INC. 
PI HOLDINGS NO. 3, INC. 
PORTICO PROCAM, S.L. 
PROCAMVASA, S.A. 
PROMOCION EMPRESARIAL XX, S.A. 

  SPAIN 
  VENEZUELA 
  CURAÇAO 
  VENEZUELA 
  SPAIN 
  VENEZUELA 
  SPAIN 
  SPAIN 
  SPAIN 
  UNITED STATES 
  SPAIN 
  UNITED STATES 
  MEXICO 
  SPAIN 
  ROMANIA 
  ROMANIA 
  MEXICO 
  MEXICO 
  MEXICO 
  PERU                                
  UNITED STATES 
  SPAIN 
  SPAIN 
  MEXICO 
  MEXICO 
  MEXICO 
  MEXICO 
  SPAIN 
  PERU                                
  UNITED STATES 
  SPAIN 
  SPAIN 
  SPAIN 

INVESTMENT COMPANY 
IN LIQUIDATION 
INVESTMENT COMPANY 
FINANCIAL SERVICES 
INVESTMENT COMPANY 
INACTIVE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
FINANCIAL SERVICES 
SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
INVESTMENT COMPANY 
FINANCIAL SERVICES 
SERVICES 
INSURANCES SERVICES 
INSURANCES SERVICES 
INSURANCES SERVICES 
INVESTMENT COMPANY 
SERVICES 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
PAYMENT ENTITIES 
SERVICES 
SERVICES 
SERVICES 
IN LIQUIDATION 
FINANCIAL SERVICES 
REAL ESTATE 
INACTIVE 
OTHER INVESTMENT COMPANIES  
INSURANCES SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
REAL ESTATE 
REAL ESTATE 
INVESTMENT COMPANY 

  UNITED STATES 
  UNITED STATES 
  UNITED STATES 
  SPAIN 
  SPAIN 
  SPAIN 

- 
- 
48.00 
100.00 
- 
- 
100.00 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
100.00 
- 
100.00 
- 
- 
- 
- 
- 
100.00 
- 
- 
- 
- 
100.00 
- 
- 
- 
- 
- 
- 
100.00 

100.00 
100.00 
- 
- 
100.00 
60.46 
- 
50.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
- 
100.00 
- 
100.00 
100.00 
100.00 
100.00 
100.00 
- 
100.00 
100.00 
100.00 
100.00 
- 
100.00 
100.00 
100.00 
100.00 
100.00 
51.00 
- 

100.00 
100.00 
48.00 
100.00 
100.00 
60.46 
100.00 
50.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
51.00 
100.00 

3 
- 
16 
1 
41 
- 
- 
- 
- 
1,051 
5 
- 
2 
7 
37 
- 
- 
- 
19 
124 
2 
- 
4 
19 
15 
- 
- 
1 
1 
- 
- 
6 
99 
159 
259 
79 
1 
25 
- 
8 

7 
- 
50 
- 
42 
- 
2 
4 
14 
1,053 
2 
- 
2 
7 
176 
15 
1 
- 
31 
917 
2 
- 
4 
20 
1 
- 
1 
35 
1 
- 
7 
8 
99 
4,059 
278 
79 
1 
25 
- 
8 

4 
- 
2 
- 
1 
- 
131 
53 
21 
2 
1 
- 
- 
- 
151 
15 
1 
- 
12 
- 
1 
12 
- 
2 
- 
- 
- 
11 
- 
- 
6 
2 
- 
3,900 
19 
- 
- 
- 
- 
- 

3 
- 
45 
- 
40 
- 
(125) 
(47) 
(7) 
1,053 
1 
- 
2 
7 
22 
- 
- 
1 
13 
744 
4 
(11) 
4 
14 
1 
- 
- 
19 
1 
- 
(3) 
6 
100 
113 
254 
79 
1 
25 
- 
8 

- 
- 
3 
- 
1 
- 
(4) 
(2) 
(1) 
(2) 
- 
- 
- 
- 
3 
- 
- 
- 
6 
173 
(2) 
- 
- 
5 
- 
- 
- 
5 
- 
- 
3 
- 
(2) 
46 
5 
- 
- 
- 
- 
- 

(*) Information on foreign companies at exchange rate on December 31, 2017 
(**) These companies have an equity loan from BANCO BILBAO VIZCAYA ARGENTARIA, S.A.  

(***) These companies have an equity loan from UNNIM SOCIEDAD PARA LA GESTION DE ACTIVOS INMOBILIARIOS, S.A 

 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 182 

Additional Information on Consolidated Subsidiaries and structured entities composing the BBVA Group (Continued) 

Company 

Location 

Activity 

Direct 

Indirect 

Total 

Net Carrying 
Amount 

Assets 
31.12.17 

Liabilities 
31.12.17 

Equity  
31.12.17 

Profit (Loss)  
31.12.17 

%  Legal share of participation 

Millions of Euros (*) 

Affiliate Entity Data 

REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
PAYMENT INSTITUIONS 
REAL ESTATE 
REAL ESTATE 
FINANCIAL SERVICES 
VENTURE CAPITAL 
INACTIVE 
SECURITIES DEALER 
FINANCIAL SERVICES 
REAL ESTATE 
PENSION FUNDS MANAGEMENT  
REAL ESTATE 
SERVICES 
FINANCIAL SERVICES 
INACTIVE 
REAL ESTATE 

  SPAIN 
PROMOCIONES Y CONSTRUCCIONES CERBAT, S.L.U. 
  SPAIN 
PROMOTORA DEL VALLES, S.L.  
  SPAIN 
PROMOU CT 3AG DELTA, S.L. (**) 
  SPAIN 
PROMOU CT EIX MACIA, S.L. 
  SPAIN 
PROMOU CT GEBIRA, S.L. (**) 
  SPAIN 
PROMOU CT OPENSEGRE, S.L. (**) 
  SPAIN 
PROMOU CT VALLES, S.L. 
  SPAIN 
PROMOU GLOBAL, S.L. (**) 
  SPAIN 
PRONORTE UNO PROCAM, S.A. 
  SPAIN 
PROPEL VENTURE PARTNERS GLOBAL, S.L 
  UNITED STATES 
PROPEL VENTURE PARTNERS US FUND I, L.P. 
  VENEZUELA 
PRO-SALUD, C.A. 
  VENEZUELA 
PROVINCIAL DE VALORES CASA DE BOLSA, C.A. 
  VENEZUELA 
PROVINCIAL SDAD.ADMIN.DE ENTIDADES DE INV.COLECTIVA, C.A. 
  SPAIN 
PROV-INFI-ARRAHONA, S.L. (**) 
  BOLIVIA                             
PROVIVIENDA ENTIDAD RECAUDADORA Y ADMIN.DE APORTES, S.A. 
  SPAIN 
PUERTO CIUDAD LAS PALMAS, S.A. 
  SPAIN 
QIPRO SOLUCIONES S.L. 
  ROMANIA 
RALFI IFN SA 
  SPAIN 
RENTRUCKS, ALQUILER Y SERVICIOS DE TRANSPORTE, S.A. 
  MEXICO 
RESIDENCIAL CUMBRES DE SANTA FE, S.A. DE C.V. 
  CAYMAN ISLANDS  FINANCIAL SERVICES 
RPV COMPANY 
FINANCIAL SERVICES 
  UNITED STATES 
RWHC, INC 
REAL ESTATE 
  SPAIN 
SATICEM GESTIO, S.L. (***) 
REAL ESTATE 
  SPAIN 
SATICEM HOLDING, S.L. 
REAL ESTATE 
  SPAIN 
SATICEM IMMOBILIARIA, S.L. 
REAL ESTATE 
  SPAIN 
SATICEM IMMOBLES EN ARRENDAMENT, S.L. (***) 
INVESTMENT COMPANY 
  BELGIUM 
SCALDIS FINANCE, S.A. 
INSURANCES SERVICES 
  MEXICO 
SEGUROS BBVA BANCOMER, S.A. DE C.V., GRUPO FINANCIERO BBVA BANCOMER 
INSURANCES SERVICES 
  VENEZUELA 
SEGUROS PROVINCIAL, C.A. 
SERVICES 
  MEXICO 
SERVICIOS CORPORATIVOS BANCOMER, S.A. DE C.V. 
SERVICES 
  MEXICO 
SERVICIOS CORPORATIVOS DE SEGUROS, S.A. DE C.V. 
SERVICES 
  MEXICO 
SERVICIOS EXTERNOS DE APOYO EMPRESARIAL, S.A DE C.V. 
SERVICES 
  SPAIN 
SERVICIOS TECNOLOGICOS SINGULARES, S.A. 
FINANCIAL SERVICES 
  UNITED STATES 
SIMPLE FINANCE TECHNOLOGY CORP. 
SERVICES 
SOCIEDAD DE ESTUDIOS Y ANALISIS FINANCIERO.,S.A. 
  SPAIN 
INACTIVE 
SOCIEDAD GESTORA DEL FONDO PUBLICO DE REGULACION DEL MERCADO HIPOTECARIO, S.A.   SPAIN 
INVESTMENT COMPANY 
  SPAIN 
SPORT CLUB 18, S.A. (***) 
FINANCIAL SERVICES 
  UNITED STATES 
TEXAS LOAN SERVICES, LP. 

- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
  100.00 
- 
- 
- 
  100.00 
  100.00 
  100.00 
  100.00 
- 
- 
- 
- 
- 
- 
- 
- 
  100.00 
  77.20 
  100.00 
- 

100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
99.50 
100.00 
58.86 
90.00 
100.00 
100.00 
100.00 
96.64 
100.00 
100.00 
- 
100.00 
100.00 
100.00 
- 
- 
- 
- 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
- 
- 
- 
100.00 

100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
99.50 
100.00 
58.86 
90.00 
100.00 
100.00 
100.00 
96.64 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
100.00 
77.20 
100.00 
100.00 

9 
- 
1 
4 
- 
4 
2 
6 
- 
31 
41 
- 
- 
- 
5 
2 
- 
5 
39 
1 
14 
- 
692 
- 
5 
20 
- 
4 
304 
- 
4 
2 
8 
1 
51 
81 
- 
11 
1,061 

25 
135 
11 
5 
9 
30 
9 
71 
5 
35 
41 
- 
- 
- 
17 
7 
31 
13 
128 
2 
14 
1,384 
692 
11 
5 
20 
26 
18 
3,095 
- 
6 
14 
21 
1 
64 
90 
- 
13 
1,063 

- 
117 
10 
1 
9 
26 
7 
67 
4 
2 
- 
- 
- 
- 
12 
5 
57 
3 
110 
- 
- 
1,384 
- 
93 
- 
- 
88 
- 
2,791 
- 
1 
12 
13 
- 
13 
9 
- 
- 
2 

25 
(106) 
(3) 
4 
(3) 
(18) 
2 
(30) 
(10) 
32 
34 
- 
- 
- 
(4) 
2 
(26) 
9 
13 
1 
13 
- 
676 
(81) 
6 
19 
(59) 
18 
119 
1 
4 
1 
6 
1 
88 
84 
- 
14 
1,062 

- 
123 
3 
1 
3 
22 
1 
35 
11 
1 
7 
- 
- 
- 
9 
- 
- 
2 
4 
- 
1 
- 
16 
(1) 
- 
1 
(3) 
- 
185 
- 
1 
1 
2 
- 
(37) 
(2) 
- 
(1) 
(1) 

(*) Information on foreign companies at exchange rate on December 31, 2017 
(**) This company has an equity loan from UNNIM SOCIEDAD PARA LA GESTION DE ACTIVOS INMOBILIARIOS, S.A.  

(****) These companies have an equity loan from BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 183 

Additional Information on Consolidated Subsidiaries and structured entities composing the BBVA Group (Continued) 

Company 

Location 

Activity 

Direct 

Indirect 

Total 

Net Carrying 
Amount 

Assets 
31.12.17 

Liabilities 
31.12.17 

Equity  
31.12.17 

Profit (Loss)  
31.12.17 

%  Legal share of participation 

Millions of Euros (*) 

Affiliate Entity Data 

TMF HOLDING INC. 
TRIFOI REAL ESTATE SRL 
TUCSON LOAN HOLDINGS, INC. 
TURKIYE GARANTI BANKASI A.S 
UNITARIA GESTION DE PATRIMONIOS INMOBILIARIOS 
UNIVERSALIDAD TIPS PESOS E-9 
UNNIM SOCIEDAD PARA LA GESTION DE ACTIVOS INMOBILIARIOS, S.A. (**)   SPAIN 
UPTURN FINANCIAL INC 
URBANIZADORA SANT LLORENC, S.A. 
VERIDAS DIGITAL AUTHENTICATION SOLUTIONS S.L. 
VOLJA LUX, SARL 
VOLJA PLUS SL 
VOLKSWAGEN FINANCIAL SERVICES COMPAÑIA FINANCIERA S.A. 

  UNITED STATES 
  SPAIN 
  SPAIN 
  LUXEMBOURG 
  SPAIN 
  ARGENTINA 

  UNITED STATES 
  ROMANIA 
  UNITED STATES 
  TURKEY 
  SPAIN 
  COLOMBIA                            

INVESTMENT COMPANY 
REAL ESTATE 
FINANCIAL SERVICES 
BANKING 
REAL ESTATE 
FINANCIAL SERVICES 
REAL ESTATE 
FINANCIAL SERVICES 
INACTIVE 
SERVICES 
INVESTMENT COMPANY 
INVESTMENT COMPANY 
FINANCIAL SERVICES 

- 
- 
- 
49.85 
- 
- 
100.00 
- 
60.60 
- 
- 
75.40 
- 

100.00 
100.00 
100.00 
- 
100.00 
100.00 
- 
100.00 
- 
51.00 
71.78 
- 
51.00 

100.00 
100.00 
100.00 
49.85 
100.00 
100.00 
100.00 
100.00 
60.60 
51.00 
71.78 
75.40 
51.00 

13 
1 
43 
7,026 
2 
- 
- 
- 
- 
- 
- 
1 
13 

20 
1 
43 
70,803 
3 
53 
956 
- 
- 
2 
2 
2 
226 

7 
- 
- 
61,635 
- 
24 
1,270 
- 
- 
2 
- 
- 
200 

13 
1 
41 
7,629 
3 
27 
(161) 
- 
- 
- 
- 
2 
23 

1 
- 
2 
1,539 
- 
1 
(153) 
- 
- 
- 
1 
- 
3 

(*) Information on foreign companies at exchange rate on December 31, 2017 

(**) This company has an equity loan from BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 184 

APPENDIX  III.  Additional  information  on  investments  and  jointly  controlled  companies  accounted  for 
under  the  equity  method  of  consolidation  in  the  BBVA  Group  as  of  December  31,  2017  (includes  the 
most significant companies that together represent 99.71% of total investments in these companies) 

Company 

Location 

Activity 

Direct 

Indirect 

Total 

Net Carrying 
Amount 

Assets 
31.12.17 

Liabilities 
31.12.17 

Equity  
31.12.17 

Profit (Loss)  
31.12.17 

%  Legal share of participation 

Millions of Euros (**) 

Affiliate Entity Data 

ASSOCIATES 

ADQUIRA ESPAÑA, S.A. 

ATOM BANK PLC 

AUREA, S.A. (CUBA) 
BANK OF HANGZHOU CONSUMER FINANCE CO LTD 
CANCUN SUN & GOLF COUNTRY CLUB, S.A.P.I. DE C.V. 
COMPAÑIA ESPAÑOLA DE FINANCIACION DEL DESARROLLO S.A.  SPAIN 
COMPAÑIA PERUANA DE MEDIOS DE PAGO S.A.C. (VISANET 
PERU) 
FIDEICOMISO F/00185 FIMPE - FIDEICOMISO F/00185 PARA 
EXTENDER A LA SOCIEDAD LOS BENEFICIOS DEL ACCESO A LA 
INFRAESTRUCTURA DE LOS MEDIOS DE PAGO ELECTRONICOS 
METROVACESA SUELO Y PROMOCION, S.A. 
REDSYS SERVICIOS DE PROCESAMIENTO, S.L. 
ROMBO COMPAÑIA FINANCIERA, S.A. 
SERVICIOS ELECTRONICOS GLOBALES, S.A. DE C.V. 
SERVIRED SOCIEDAD ESPAÑOLA DE MEDIOS DE PAGO, S.A. 
TELEFONICA FACTORING ESPAÑA, S.A. 
TESTA RESIDENCIAL SOCIMI SAU 

SPAIN 
SPAIN 
ARGENTINA 
MEXICO 
SPAIN 
SPAIN 
SPAIN 

MEXICO 

SPAIN 
UNITED 
KINGDOM 
CUBA 
CHINA 
MEXICO 

PERU                                

COMMERCIAL 

BANKING 

REAL ESTATE 
BANKING 
REAL ESTATE 
FINANCIAL SERVICES 
ELECTRONIC MONEY 
ENTITIES 

FINANCIAL SERVICES 

REAL ESTATE 
FINANCIAL SERVICES 
BANKING 
SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
REAL ESTATE 

JOINT VENTURES  

ADQUIRA MEXICO, S.A. DE C.V. (*) 
ALTURA MARKETS, SOCIEDAD DE VALORES, S.A. (*) 
AVANTESPACIA INMOBILIARIA, S.L.(*) 
COMPAÑIA MEXICANA DE PROCESAMIENTO, S.A. DE C.V. (*) 
CORPORACION IBV PARTICIPACIONES EMPRESARIALES, S.A. (*) 
DESARROLLOS METROPOLITANOS DEL SUR, S.L.(*) 
FERROMOVIL 3000, S.L.(*) 
FERROMOVIL 9000, S.L. (*) 
FIDEICOMISO 1729 INVEX ENAJENACION DE CARTERA (*) 
FIDEICOMISO F 403853- 5 BBVA BANCOMER SERVICIOS ZIBATA 
(*) 
FIDEICOMISO F/402770-2 ALAMAR (*) 
INVERSIONES PLATCO, C.A. (*) 
PARQUE RIO RESIDENCIAL, S.L. (*) 
PROMOCIONS TERRES CAVADES, S.A.(*) 
PSA FINANCE ARGENTINA COMPAÑIA FINANCIERA, S.A.(*) 
RCI COLOMBIA S.A., COMPAÑIA DE FINANCIAMIENTO (*) 
REAL ESTATE DEAL II, S.A. (*) 
VITAMEDICA ADMINISTRADORA, S.A. DE C.V (*) 

MEXICO 
SPAIN 
SPAIN 
MEXICO 
SPAIN 
SPAIN 
SPAIN 
SPAIN 
MEXICO 

MEXICO 

COMMERCIAL 
SECURITIES DEALER 
REAL ESTATE 
SERVICES 
INVESTMENT COMPANY 
REAL ESTATE 
SERVICES 
SERVICES 
REAL ESTATE 

REAL ESTATE 

MEXICO 
VENEZUELA 
SPAIN 
SPAIN 
ARGENTINA 
COLOMBIA                            
SPAIN 
MEXICO 

REAL ESTATE 
FINANCIAL SERVICES 
REAL ESTATE 
REAL ESTATE 
BANKING 
FINANCIAL SERVICES 
IN LIQUIDATION 
SERVICES 

- 

40.00 

29.90 

- 
30.00 
- 
16.67 

- 

- 

9.44 
20.00 
- 
- 
28.72 
30.00 
3.88 

- 
50.00 
- 
- 
- 
- 
- 
- 
- 

- 

- 
- 
- 
- 
- 
- 
20.06 
- 

- 

49.00 
- 
33.33 
- 

20.28 

28.50 

19.07 
- 
40.00 
46.14 
- 
- 
22.98 

50.00 
- 
30.01 
50.00 
50.00 
50.00 
20.00 
20.00 
32.25 

30.00 

42.40 
50.00 
50.00 
39.11 
50.00 
49.00 
- 
51.00 

40.00 

29.90 

49.00 
30.00 
33.33 
16.67 

20.28 

28.50 

28.51 
20.00 
40.00 
46.14 
28.72 
30.00 
26.86 

50.00 
50.00 
30.01 
50.00 
50.00 
50.00 
20.00 
20.00 
32.25 

30.00 

42.40 
50.00 
50.00 
39.11 
50.00 
49.00 
20.06 
51.00 

3 

66 

4 
18 
26 
21 

2 

3 

697 
10 
15 
6 
9 
4 
444 

2 
64 
18 
6 
29 
12 
4 
3 
53 

27 

7 
2 
10 
4 
14 
19 
4 
3 

18 

1,334 

9 
214 
72 
129 

38 

11 

2,479 
130 
390 
13 
41 
48 
2,307 

5 
1,953 
77 
13 
63 
59 
455 
294 
163 

146 

17 
5 
32 
15 
225 
280 
18 
12 

11 

1,162 

- 
156 
22 
5 

28 

- 

82 
80 
354 
- 
8 
34 
662 

2 
1,826 
18 
- 
6 
34 
431 
276 
- 

49 

- 
1 
12 
- 
197 
241 
- 
6 

6 

226 

8 
63 
50 
116 

3 

13 

2,413 
41 
32 
11 
29 
7 
1,594 

3 
120 
60 
11 
58 
25 
25 
19 
163 

90 

17 
7 
20 
15 
20 
39 
18 
4 

1 

(54) 

- 
(5) 
1 
8 

7 

(1) 

(16) 
8 
3 
2 
3 
7 
51 

- 
7 
(1) 
1 
- 
(1) 
(1) 
(1) 
- 

6 

- 
(3) 
- 
- 
8 
- 
- 
2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 185 

APPENDIX IV.  Changes and notification of investments and divestments in the BBVA Group in 2017 

Acquisitions or Increases of Interest Ownership in Consolidated Subsidiaries 

Company 

Type of 
Transaction 

Activity 

Price Paid in the 
Transactions + 
Expenses directly 
attributable to the 
Transactions 

Fair Value of Equity 
Instruments 
issued for the 
Transactions 

% Participation (net) 
Acquired 
in the Period 

Total Voting Rights 
Controlled after the 
Transactions 

Millions of Euros 

% of Voting Rights 

EUROPEA DE TITULIZACION, S.A., S.G.F.T. 
COMPASS INSURANCE TRUST WILLMINGTON, DE 
P.I.HOLDINGS GPP, LLC 
MICRO SPINAL LLC 
HOLAMUNO AGENTE DE SEGUROS VINCULADO, S.L.U. 
F/11395 FIDEICOMISO IRREVOCABLE DE ADMINISTRACION CON 
DERECHO DE REVERSION 
DENIZEN FINANCIAL, INC 
OPENPAY S.A.P.I DE C.V. 
BBVA AGENCIA DE SEGUROS COLOMBIA LTDA 
VERIDAS DIGITAL AUTHENTICATION SOLUTIONS S.L. 
TURKIYE GARANTI BANKASI A.S 

CX PROPIETAT, FII 

 PROPEL VENTURE PARTNERS GLOBAL, S.L 
 COVAULT, INC 
 APLICA NEXTGEN SERVICIOS S.A. DE C.V 
 APLICA NEXTGEN OPERADORA S.A. DE C.V. 
 UPTURN FINANCIAL INC 
 OPENPAY SERVICIOS S.A. DE C.V. 
 INFORMACIO I TECNOLOGIA DE CATALUNYA, S.L. 
 GARANTI HIZMET YONETIMI A.S 

ACQUISITION 
FOUNDING 
FOUNDING 
FOUNDING 
FOUNDING 

FINANCIAL SERVICES 
INSURANCES SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
INSURANCES SERVICES 

FOUNDING 

REAL ESTATE 

FOUNDING 
ACQUISITION 
FOUNDING 
FOUNDING 
ACQUISITION 

ACQUISITION 

FOUNDING 
FOUNDING 
FOUNDING 
FOUNDING 
FOUNDING 
FOUNDING 
ACQUISITION 
ACQUISITION 

SERVICES 
PAYMENT ENTITIES 
INSURANCES SERVICES 
SERVICES 
BANKING 
REAL ESTATE INVESTMENT 
FUND 
FINANCIAL SERVICES 
SERVICES 
SERVICES 
SERVICES 
FINANCIAL SERVICES 
SERVICES 
SERVICES 
FINANCIAL SERVICES 

- 
- 
- 
- 
- 

- 

- 
225 
- 
- 
720,801 

- 

961 
- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
- 
- 

- 

- 
- 
- 
- 
- 

- 

- 
- 
- 
- 
- 
- 
- 
- 

0.38% 
100.00% 
100.00% 
100.00% 
100.00% 

42.40% 

100.00% 
100.00% 
100.00% 
51.00% 
9.95% 

27.02% 

99.50% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
26.00% 
0.60% 

88.24% 
100.00% 
100.00% 
100.00% 
100.00% 

42.40% 

100.00% 
100.00% 
100.00% 
51.00% 
49.85% 

94.96% 

99.50% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
76.00% 
100.00% 

Effective 
Date for the 
Transaction 
(or 
Notification 
Date) 

Category 

16-Mar-17 
30-Jun-17 
30-Jun-17 
30-Jun-17 
22-Feb-17 

SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 

1-Feb-17 

SUBSIDIARY 

24-Feb-17 
28-Apr-17 
28-Apr-17 
29-May-17 
22-Mar-17 

SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 

30-Nov-17 

SUBSIDIARY 

20-Jul-17 
8-Jun-17 
16-Nov-17 
16-Nov-17 
25-Oct-17 
29-Nov-17 
27-Dec-17 
30-Nov-17 

SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 

 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 186 

Disposals or Reduction of Interest Ownership in Consolidated Subsidiaries 

Company 

Type of 
Transaction 

Activity 

Profit (Loss) 
in the Transaction 

Changes in the Equity 
due to the transaction 

% Participation 
Sold 
in the Period 

Total Voting Rights 
Controlled after the 
Disposal 

Effective Date for 
the Transaction 
(or Notification 
Date) 

Category 

Millions of Euros 

% of Voting Rights 

ESPANHOLA COMERCIAL E SERVIÇOS, LTDA. 
BBVA COMERCIALIZADORA LTDA. 
BETESE S.A DE C.V. 
HIPOTECARIA NACIONAL, S.A. DE C.V. 
TEXTIL TEXTURA, S.L. 
VALANZA CAPITAL S.A. UNIPERSONAL 
DESITEL TECNOLOGIA Y SISTEMAS, S.A. DE C.V. 
APLICA SOLUCIONES TECNOLOGICAS CHILE LIMITADA 
BBVA PARTICIPACIONES MEJICANAS, S.L. 
COMPASS MULTISTATE SERVICES CORPORATION 
COMPASS INVESTMENTS, INC. 
COMPASS CUSTODIAL SERVICES, INC. 
BBVA LEASIMO - SOCIEDADE DE LOCAÇAO FINANCEIRA, S.A. 
BBVA SEGUROS GENERALES S.A. 
CATALUNYACAIXA VIDA, S.A. 
AUMERAVILLA, S.L. 
ESPAIS CERDANYOLA, S.L. 
NOVA EGARA-PROCAM, S.L. 
CORPORACION BETICA INMOBILIARIA, S.A. 
MILLENNIUM PROCAM, S.L. 
PROVIURE PARC D'HABITATGES, S.L. 
 BBVA AUTORENTING, S.A. 
 BBVA EMISORA, S.A. 
 GRANFIDUCIARIA 
 BBVA U.S. SENIOR S.A.U. 
 COMPLEMENTOS INNOVACIÓN Y MODA, S.L. 
 INVESCO MANAGEMENT Nº 1, S.A. 
 INVESCO MANAGEMENT Nº 2, S.A. 
 TEXAS REGIONAL STATUTORY TRUST I 
 GOBERNALIA GLOBAL NET, S.A. 

LIQUIDATION 
LIQUIDATION 
MERGER 
MERGER 
DISPOSAL 
LIQUIDATION 
MERGER 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
MERGER 
LIQUIDATION 
MERGER 
LIQUIDATION 
DISPOSAL 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
DISPOSAL 
MERGER 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
MERGER 

FINANCIAL SERVICES 
BANKING 
INVESTMENT COMPANY 
FINANCIAL SERVICES 
COMMERCIAL 
SERVICES 
SERVICES 
SERVICES 
INVESTMENT COMPANY 
SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
INSURANCES SERVICES 
INSURANCES SERVICES 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
COMMERCIAL 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
SERVICES 

- 
- 
- 
- 
- 
(23) 
- 
- 
- 
- 
- 
- 
- 
- 
- 
(1) 
- 
- 
- 
(1) 
3 
75 
- 
- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 

100.00% 
100.00% 
100.00% 
100.00% 
68.67% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
97.51% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
90.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 

- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 

30-Apr-17 
31-Mar-17 
15-Feb-17 
15-Feb-17 
1-Jun-17 
10-Mar-17 
15-Feb-17 
24-Mar-17 
4-Apr-17 
1-Jun-17 
1-Jun-17 
1-Jun-17 
10-Feb-17 
3-Apr-17 
31-Jan-17 
30-Jun-17 
13-Jun-17 
30-Jun-17 
30-Jun-17 
30-Jun-17 
30-Jun-17 
22-Sep-17 
7-Sep-17 
31-Dec-17 
22-Dec-17 
7-Nov-17 
9-Nov-17 
9-Nov-17 
31-Dec-17 
27-Jul-17 

SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 

 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 187 

Disposals or Reduction of Interest Ownership in Consolidated Subsidiaries 

Millions of Euros 

% of Voting Rights 

Company 

Type of 
Transaction 

Activity 

Profit (Loss) 
in the Transaction 

Changes in the Equity 
due to the transaction 

% Participation 
Sold 
in the Period 

Total Voting Rights 
Controlled after the 
Disposal 

Effective Date for 
the Transaction 
(or Notification 
Date) 

Category 

 ESTACION DE AUTOBUSES CHAMARTIN, S.A. 
 STATE NATIONAL CAPITAL TRUST I 
 STATE NATIONAL STATUTORY TRUST II 
 TEXASBANC CAPITAL TRUST I 
 COMPASS TEXAS ACQUISITION CORPORATION 
 COMPASS TRUST II 
 CAPITAL INVESTMENT COUNSEL, INC. 
 COMPASS ASSET ACCEPTANCE COMPANY, LLC 
 COMPASS AUTO RECEIVABLES CORPORATION 
 CB TRANSPORT ,INC. 
 AMERICAN FINANCE GROUP, INC. 
 FACILEASING, S.A. DE C.V.  
 INNOVATION 4 SECURITY, S.L. 
 CONSORCIO DE CASAS MEXICANAS, S.A.P.I. DE C.V. 
 HABITATGES INVERCAP, S.L. 
 GESTIO D'ACTIUS TITULITZATS, S.A. 
 INVERCARTERA INTERNACIONAL, S.L. 
 S.B.D. NORD, S.L. 
 PROVIURE, S.L. 
 AREA TRES PROCAM, S.L. 
 PROVIURE CIUTAT DE LLEIDA, S.L. 
 PROVIURE BARCELONA, S.L. 
 ALGARVETUR, S.L. 
 CONJUNT RESIDENCIAL FREIXA, S.L. 
 HABITAT ZENTRUM, S.L. 
 BBVA BANCO FRANCES, S.A. 

LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
MERGER 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
MERGER 
LIQUIDATION 
MERGER 
LIQUIDATION 
MERGER 
DISPOSAL 
LIQUIDATION 
LIQUIDATION 
DISPOSAL 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
LIQUIDATION 
DILUTION 

SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
INVESTMENT COMPANY 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
SERVICES 
FINANCIAL SERVICES 
FINANCIAL SERVICES 
SERVICES 
REAL ESTATE 
REAL ESTATE 
FINANCIAL SERVICES 
INVESTMENT COMPANY 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
REAL ESTATE 
BANKING 

- 
- 
- 
- 
- 
- 
- 
5 
- 
(1) 
- 
- 
- 
3 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 

- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 

51.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
99.99% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
100.00% 
50.00% 
9.39% 

- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
66.55% 

30-Oct-17 
31-Dec-17 
31-Dec-17 
1-Nov-17 
31-Dec-17 
30-Nov-17 
31-Dec-17 
31-Dec-17 
31-Dec-17 
31-Dec-17 
30-Nov-17 
31-Oct-17 
27-Jul-17 
31-Dec-17 
27-Jul-17 
31-Dec-17 
21-Dec-17 
27-Jul-17 
27-Jul-17 
27-Jul-17 
27-Jul-17 
27-Jul-17 
27-Jul-17 
27-Jul-17 
27-Jul-17 
31-Jul-17 

SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 
SUBSIDIARY 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 188 

Business Combinations and Other Acquisitions or Increases of Interest Ownership in Associates and Joint-Ventures Accounted for Under the Equity Method 

Company 

Type of Transaction 

Activity 

Millions of Euros 

% of Voting Rights 

Price Paid in the 
Transactions + 
Expenses Directly 
Attributable to the 
Transactions 

Fair Value of Equity 
Instruments 
Issued for the 
Transactions 

% Participation (Net) 
Acquired 
in the Period 

Total Voting Rights 
Controlled After the 
Transactions 

Effective Date for 
the Transaction 
(or Notification 
Date) 

Category 

ATOM BANK PLC 

TESTA RESIDENCIAL SOCIMI SAU 

BATEC ORTO DISTRIBUCION S.L. 
HABITATGES SOCIALS DE CALAF S.L 

DILUTION EFFECT 

CAPITAL INCREASE 

FOUNDING 
CREDITORS AGREEMENT 

COMPAÑIA PERUANA DE MEDIOS DE PAGO S.A.C. (VISANET PERU)  SHARES AWARD 

SISTARBANC S.R.L. 
METROVACESA SUELO Y PROMOCION, S.A. 

FOUNDING 
CAPITAL INCREASE 

BANKING 
REAL ESTATE INVESTMENT 
TRUST 
COMMERCIAL 
REAL ESTATE 
ELECTRONIC MONEY 
ENTITIES 
FINANCIAL SERVICES 
REAL ESTATE 

42 

340 

- 
- 

- 

- 
- 

- 

- 

- 
- 

- 

- 
- 

0.44% 

13.10% 

100.00% 
40.00% 

20.28% 

6.66% 
7.99% 

29.90% 

26.87% 

100.00% 
40.00% 

20.28% 

26.66% 
28.51% 

30-Nov-17 

ASSOCIATED 

31-Oct-17 

ASSOCIATED 

8-Jun-17 
1-May-17 

JOINT VENTURE 
JOINT VENTURE 

1-Sep-17 

ASSOCIATED 

31-Aug-17 
30-Nov-17 

ASSOCIATED 
ASSOCIATED 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 189 

Disposal or Reduction of Interest Ownership in Associates and Joint-Ventures Companies Accounted for Under the Equity Method 

Company 

Type of Transaction 

Activity 

Profit (Loss) 
in the Transaction 

% Participation 
Sold 
in the Period 

Total Voting Rights 
Controlled after the 
Disposal 

Effective Date for 
the Transaction (or 
Notification Date) 

Category 

Millions of Euros 

SOCIEDAD ADMINISTRADORA DE FONDOS DE CESANTIA DE CHILE II, S.A. 

DISPOSAL 

DOBIMUS, S.L. 

ESPAIS CATALUNYA INVERSIONS IMMOBILIARIES, S.L. 

FACTOR HABAST, S.L. 

IMPULS LLOGUER, S.L. 

NAVIERA CABO ESTAY, AIE 

JARDINES DEL RUBIN, S.A. 

FIDEICOMISO DE ADMINISTRACION 2038-6 

METROVACESA PROMOCION Y ARRENDAMIENTO S.A. 

NUCLI, S.A. 

RESIDENCIAL PEDRALBES-CARRERAS, S.L. 

PROVICAT SANT ANDREU, S.A. 

NOVA TERRASSA 30, S.L. 

EUROESPAI 2000, S.L. 
AGRUPACION DE LA MEDIACION ASEGURADORA DE ENTIDADES FINANCIERAS 
A.I.E. 

LIQUIDATION 

DISPOSAL 

DISPOSAL 

DISPOSAL 

LIQUIDATION 

LIQUIDATION 

LIQUIDATION 

MERGER 

LIQUIDATION 

BANKRUPTCY 

DISPOSAL 

DISPOSAL 

DISPOSAL 

PENSION FUNDS 
MANAGEMENT 

PENSION FUNDS 

PENSION FUNDS 

PENSION FUNDS 

PENSION FUNDS 

PENSION FUNDS 

PENSION FUNDS 

PENSION FUNDS 

PENSION FUNDS 

PENSION FUNDS 

PENSION FUNDS 

PENSION FUNDS 

PENSION FUNDS 

PENSION FUNDS 

LIQUIDATION 

PENSION FUNDS 

7 

6 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

48.60% 

50.00% 

50.84% 

50.00% 

100.00% 

16.00% 

50.00% 

33.70% 

20.52% 

29.47% 

25.00% 

50.00% 

51.00% 

35.00% 

25.00% 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

28-Jan-17 

10-Jan-17 

13-Jun-17 

24-Jan-17 

24-Jan-17 

01-Feb-17 

31-Dec-17 

30-Sep-17 

30-Nov-17 

29-Nov-17 

22-Dec-17 

30-Sep-17 

01-Dec-17 

21-Dec-17 

ASSOCIATE 

JOINT VENTURE 

JOINT VENTURE 

JOINT VENTURE 

JOINT VENTURE 

ASSOCIATE 

JOINT VENTURE 

ASSOCIATE 

ASSOCIATE 

JOINT VENTURE 

ASSOCIATE 

JOINT VENTURE 

JOINT VENTURE 

JOINT VENTURE 

30-Sep-17 

ASSOCIATE 

 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 190 

APPENDIX V. Fully consolidated subsidiaries with more than 10% owned by non-Group shareholders as 
of December 31, 2017 

Company 

BANCO CONTINENTAL, S.A. 
BANCO PROVINCIAL S.A. - BANCO UNIVERSAL 
INVERSIONES BANPRO INTERNATIONAL INC. N.V. 
PRO-SALUD, C.A. 
INVERSIONES P.H.R.4, C.A. 
BANCO BILBAO VIZCAYA ARGENTARIA CHILE, S.A. 
BBVA INMOBILIARIA E INVERSIONES, S.A. 
COMERCIALIZADORA CORPORATIVA SAC 
DISTRITO CASTELLANA NORTE, S.A. 
GESTION DE PREVISION Y PENSIONES, S.A. 
URBANIZADORA SANT LLORENC, S.A. 
F/403035-9 BBVA HORIZONTES RESIDENCIAL 
F/253863 EL DESEO RESIDENCIAL 
DATA ARCHITECTURE  AND TECHNOLOGY S.L. 
VOLKSWAGEN FINANCIAL SERVICES COMPAÑIA FINANCIERA S.A. 
FIDEICOMISO LOTE 6.1 ZARAGOZA 
F/11395 FIDEICOMISO IRREVOCABLE DE ADMINISTRACION CON DERECHO DE REVERSION 
VERIDAS DIGITAL AUTHENTICATION SOLUTIONS S.L. 
HABITATGES INVERVIC, S.L. 
GARANTI EMEKLILIK VE HAYAT AS 
FODECOR, S.L. 
INFORMACIO I TECNOLOGIA DE CATALUNYA, S.L. 
PROCAMVASA, S.A. 
JALE PROCAM, S.L. 
VOLJA LUX, SARL 
VOLJA PLUS SL 

Activity 

BANKING 
BANKING 
INVESTMENT COMPANY 
NO ACTIVITY 
NO ACTIVITY 
BANKING 
REAL ESTATE 
FINANCIAL SERVICES  
REAL ESTATE 
PENSION FUND MANAGEMENT 
NO ACTIVITY 
REAL ESTATE 
REAL ESTATE 
SERVICES 
FINANCIAL SERVICES  
REAL ESTATE 
REAL ESTATE 
SERVICES 
REAL ESTATE 
INSURANCES 
REAL ESTATE 
SERVICES 
REAL ESTATE 
REAL ESTATE 
INVESTMENT COMPANY 
INVESTMENT COMPANY 

% of Voting Rights Controlled by the Bank 

Direct 

- 
1.46 
48.00 
- 
- 
- 
- 
- 
- 
60.00 
60.60 
- 
- 
- 
- 
- 
- 
- 
- 
- 
- 
76.00 
- 
- 
- 
75.40 

Indirect 

46.12 
53.75 
- 
58.86 
60.46 
68.19 
68.11 
50.00 
75.54 
- 
- 
65.00 
65.00 
51.00 
51.00 
59.99 
42.40 
51.00 
35.00 
84.91 
60.00 
- 
51.00 
50.00 
71.78 
- 

Total 

46.12 
55.21 
48.00 
58.86 
60.46 
68.19 
68.11 
50.00 
75.54 
60.00 
60.60 
65.00 
65.00 
51.00 
51.00 
59.99 
42.40 
51.00 
35.00 
84.91 
60.00 
76.00 
51.00 
50.00 
71.78 
75.40 

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 191 

APPENDIX VI. BBVA Group’s structured entities. Securitization funds as 
of December, 31 2017 

Securitization Fund (consolidated) 

Company 

Millions of Euros 

Origination 
Date 

Total Securitized 
Exposures at the 
Origination Date 

Total Securitized 
Exposures as of December 
31, 2017 (*) 

2 PS Interamericana 
AYT CAIXA SABADELL HIPOTECARIO I, FTA 
AYT HIPOTECARIO MIXTO IV, FTA 
AYT HIPOTECARIO MIXTO, FTA 
BACOMCB 07 
BACOMCB 08 
BACOMCB 08-2 
BBVA CONSUMO 6 FTA 
BBVA CONSUMO 7 FTA 
BBVA CONSUMO 8 FT 
BBVA CONSUMO 9 FT 
BBVA EMPRESAS 4 FTA 
BBVA LEASING 1 FTA 
BBVA PYME 10 FT 
BBVA RMBS 1 FTA 
BBVA RMBS 10 FTA 
BBVA RMBS 11 FTA 
BBVA RMBS 12 FTA 
BBVA RMBS 13 FTA 
BBVA RMBS 14 FTA 
BBVA RMBS 15 FTA 
BBVA RMBS 16 FT 
BBVA RMBS 17 FT 
BBVA RMBS 18 FT 
BBVA RMBS 2 FTA 
BBVA RMBS 3 FTA 
BBVA RMBS 5 FTA 
BBVA RMBS 9 FTA 
BBVA UNIVERSALIDAD E10 
BBVA UNIVERSALIDAD E11 
BBVA UNIVERSALIDAD E12 
BBVA UNIVERSALIDAD E9 
BBVA UNIVERSALIDAD N6 
BBVA VELA SME 2017-1 
BBVA-5 FTPYME FTA 
BBVA-6 FTPYME FTA 
BMERCB 13 
FTA TDA-22 MIXTO 
FTA TDA-27 
FTA TDA-28 
GAT ICO FTVPO 1, F.T.H 
GC FTGENCAT TARRAGONA 1 FTA 
HIPOCAT 10 FTA 
HIPOCAT 11 FTA 
HIPOCAT 6 FTA 
HIPOCAT 7 FTA 
HIPOCAT 8 FTA 
HIPOCAT 9 FTA 
Instrumentos de Titulizaci¿n Hip- Junior 
TDA 19 FTA 
TDA 20-MIXTO, FTA 
TDA 23 FTA 
TDA TARRAGONA 1 FTA 

BBVA CHILE S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA BANCOMER, S.A.,INSTIT. BANCA 
BBVA BANCOMER, S.A.,INSTIT. BANCA 
BBVA BANCOMER, S.A.,INSTIT. BANCA 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA COLOMBIA, S.A. 
BBVA COLOMBIA, S.A. 
BBVA COLOMBIA, S.A. 
BBVA COLOMBIA, S.A. 
BBVA COLOMBIA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA BANCOMER, S.A.,INSTIT. BANCA 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BANCO CONTINENTAL, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 
BBVA, S.A. 

Oct-04 
Jul-08 
Jun-05 
Mar-04 
Dec-07 
Mar-08 
Dec-08 
Oct-14 
Jul-15 
Jul-16 
Mar-17 
Jul-10 
Jun-07 
Dec-15 
Feb-07 
Jun-11 
Jun-12 
Dec-13 
Jul-14 
Nov-14 
May-15 
May-16 
Nov-16 
Nov-17 
Mar-07 
Jul-07 
May-08 
Apr-10 
Mar-09 
May-09 
Aug-09 
Dec-08 
Aug-12 
Jun-17 
Nov-06 
Jun-07 
Jun-13 
Dec-04 
Dec-06 
Jul-07 
Mar-04 
Jun-08 
Jul-06 
Mar-07 
Jul-03 
Jun-04 
May-05 
Nov-05 
Dec-07 
Mar-04 
Jun-04 
Mar-05 
Dec-07 

29 
300 
100 
100 
112 
49 
246 
299 
1,450 
700 
1,375 
1,700 
2,500 
780 
2,500 
1,600 
1,400 
4,350 
4,100 
700 
4,000 
1,600 
1,800 
1,800 
5,000 
3,000 
5,000 
1,295 
21 
14 
22 
39 
59 
3,000 
1,900 
1,500 
458 
112 
275 
250 
40 
283 
1,500 
1,600 
850 
1,400 
1,500 
1,000 
21 
200 
100 
300 
397 

3 
90 
21 
15 
- 
- 
- 
100 
924 
651 
1,361 
56 
64 
266 
1,111 
1,224 
1,077 
3,450 
3,375 
530 
3,435 
1,449 
1,696 
1,790 
2,073 
1,529 
2,527 
900 
- 
- 
- 
- 
- 
2,200 
17 
21 
- 
27 
97 
98 
105 
35 
353 
362 
124 
256 
311 
240 
1 
30 
17 
64 
134 

Securitization Fund (not consolidated) 

Company 

Millions of Euros 

Origination 
Date 

Total Securitized 
Exposures at the 
Origination Date 

Total Securitized 
Exposures as of December 
31, 2017 (*) 

FTA TDA-18 MIXTO 

BBVA, S.A. 

Nov-03 

91  

13  

        (*) Solvency Scope. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 192 

APPENDIX  VII.  Details  of  the  outstanding  subordinated  debt  and 
preferred  securities  issued  by  the  Bank  as  of  December  31,  2017  and 
2016 

Issue Type and data (Millions of euros) 

2017 

2016 

Interest rate in 
force in 2017 

Fix (F) or 
Variable (V) 

Maturity date 

Non-convertible 

  May-08 

 January-05 

 August-06 

 August-06 

  February-07 

  February-07 

  February-17 

  February-17 

March-17 

March-17 

March-17 

May-17 

May-17 

March-07 

April-07 

April-14 

March-08 

July-08 

June-09 

Convertible 

  May-13 

  February-14 

  February-15 

  April-16 

May-17 

November-17 

Subtotal 

Subordinated deposits 

Preferred Stock 

  December-07 
Total 

3.00% 

0.69% 

0.75% 

0.75% 

- 

0.47% 

3.50% 

4.00% 

4.00% 

3.00% 

5.70% 

1.60% 

2.54% 

0.97% 

0.80% 

3.50% 

6.03% 

6.20% 

4.92% 

9.00% 

7.00% 

6.75% 

8.88% 

5.88% 

6.13% 

50 

50 

50 

75 

- 

254 

1,000 

100 

65 

53 

100 

17 

149 

65 

39 

1,496 

125 

97 

5 

1,251 

1,500 

1,500 

1,000 

500 

833 

10,374 

429 

- 
10,803 

- 

49 

40 

46 

70 

255 

- 

- 

- 

- 

- 

- 

- 

67 

- 

- 

125 

100 

5 

1,423 

1,500 

1,500 

1,000 

- 

- 

6,180 

2,943 

14 
9,137 

V 

V 

V 

V 

V 

V 

F 

F 

F 

F 

F 

F 

F 

V 

V 

V 

V 

F 

V 

V 

V 

V 

V 

V 

V 

5/19/2023 

1/28/2020 

8/9/2021 

8/9/2021 

2/15/2017 

2/16/2022 

10/2/2027 

2/24/2032 

2/24/2032 

3/16/2027 

3/31/2032 

5/24/2027 

5/24/2027 

Perpetual 

4/4/2022 

11/5/2024 

3/3/2033 

7/4/2023 

6/10/2024 

Perpetual 

Perpetual 

Perpetual 

Perpetual 

Perpetual 

Perpetual 

V 

Perpetual 

 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 193 

APPENDIX VIII. Balance sheets held in foreign currency as of December 
31, 2017 and 2016 

2017 (Millions of euros) 

Assets  

Financial assets held for trading 

Available-for-sale financial assets 

Loans and receivables 

Investments in subsidiaries, joint ventures and associates 

Tangible assets 

Other Assets 

Total 

Liabilities  

Financial assets held for trading 

Financial liabilities at amortized cost 

Other Liabilities 

Total 

2016 (Millions of euros) 

Assets 

Financial assets held for trading 

Available-for-sale financial assets 

Loans and receivables 

Investments in subsidiaries, joint ventures and associates 

Tangible assets 

Other Assets 

Total 

Liabilities 

Financial assets held for trading 

Financial liabilities at amortized cost 

Other Liabilities 

Total 

2,038 

27,256 

Pounds 
Sterling 

Other 
Currencies 

12,569 

1,562 

2,024 

29,090 

387 

10 

- 

3 

62 

55 

1,595 

51 

1,701 

USD 

1,034 

1,683 

192 

4 

4,724 

20,206 

627 

22,659 

231 

23,517 

USD 

1,017 

4,513 

Pounds 
Sterling 

Other 
Currencies 

195 

554 

14,548 

1,786 

218 

6 

2,672 

22,974 

795 

23,094 

246 

24,135 

52 

4 

572 

3,163 

124 

2,977 

66 

3,167 

481 

224 

1,612 

26,002 

1 

770 

193 

1,808 

37 

476 

797 

2,554 

25,137 

1 

80 

29,045 

228 

2,736 

41 

Total 

1,902 

1,917 

15,743 

26,194 

8 

5,556 

51,320 

875 

26,062 

319 

Total 

1,688 

5,864 

18,888 

25,407 

11 

3,324 

55,182 

1,147 

28,807 

353 

3,005 

30,307 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 194 

APPENDIX  IX.  Income  statement corresponding  to  the first and  second 
half of 2017 and 2016 

INCOME STATEMENTS (Millions of euros) 

Interest and similar income  

Interest and similar expenses 

NET INTEREST INCOME 

Dividend income  

Fee and commission income  

Fee and commission expenses  

Gains or (-) losses on financial assets and liabilities designated 
at fair value through profit or loss, net 

Gains or (-) losses on financial assets and liabilities held for 
trading, net 

Gains or (-) losses on derecognition of financial assets and 
liabilities not measured at fair value through profit or loss, net 

Gains or (-) losses from hedge accounting, net  

Exchange differences (net) 

Other operating income  

Other operating expenses  

GROSS INCOME 

Administration costs  

Personnel expenses 

General and administrative expenses 

Depreciation 

Provisions or (-) reversal of provisions 

Impairment or (-) reversal of impairment on financial assets 
not measured at fair value through profit or loss 

NET OPERATING INCOME 

Impairment or (-) reversal of impairment of investments in 
subsidiaries, joint ventures and associates) 

Impairment or (-) reversal of impairment on non-financial 
assets 

Negative goodwill recognised in profit or loss 

Profit or (-) loss from non-current assets and disposal groups 
classified as held for sale not qualifying as discontinued 
operations     

OPERATING PROFIT BEFORE TAX 

Tax expense or (-) income related to profit or loss from 
continuing operation 

PROFIT FROM CONTINUING OPERATIONS 

Profit from discontinued operations (net) 

PROFIT 

Six months 
ended June 30, 
2017 

Six months 
ended June 30, 
2016 

Six months 
ended 
December, 2017 

Six months 
ended 
December, 2016 

2,420 

(707) 

1,713 

1,763 

995 

(187) 

- 

20 

458 

(198) 

206 

73 

(192) 

4,651 

(2,010) 

(1,188) 

(822) 

(281) 

(435) 

(314) 

1,611 

5 

(4) 

- 

(15) 

1,597 

(139) 

1,458 

- 

1,458 

2,457 

(874) 

1,584 

1,951 

831 

(152) 

- 

(139) 

355 

(20) 

305 

66 

(224) 

4,556 

(1,922) 

(1,101) 

(821) 

(263) 

(191) 

(484) 

1,695 

(66) 

(2) 

- 

(76) 

1,552 

(23) 

1,529 

- 

1,529 

2,440 

(690) 

1,750 

1,792 

1,008 

(199) 

18 

12 

176 

(29) 

229 

86 

(274) 

4,569 

(2,027) 

(1,194) 

(833) 

(259) 

(367) 

(1,271) 

645 

202 

(4) 

- 

1 

843 

(218) 

625 

- 

625 

3,779 

(1,839) 

1,939 

903 

1,055 

(201) 

- 

69 

600 

(42) 

- 

74 

(280) 

4,118 

(2,325) 

(1,401) 

(924) 

(312) 

(996) 

(465) 

21 

(81) 

(14) 

- 

3 

(60) 

193 

133 

- 

133 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 195 

APPENDIX  X.  Information  on  data  derived  from  the  special  accounting 
registry and other information on bonds 

financing  of  goods  and  services  export  contracts  or  of 

The Bank has explicit policies and procedures in place regarding its activities in the mortgage market and in 
the 
internationalization  processes  of 
companies, which  provide  for  full  compliance  with  applicable  regulations  al  mercado  hipotecario  y  a  la 
emisión de cédulas. 

a) Mortgage market policies and procedures 

Information required pursuant to Circular 5/2011 of the Bank of Spain is indicated as follows. 

The mortgage origination policy is based in principles focused on assessing the adequate ratio between the 
amount of the loan, and the payments, and the income of the applicant. Applicants must in all cases prove 
sufficient repayment ability (present and future) to meet their repayment obligations, for both the mortgage 
debt  and  for  other  debts  detected  in  the  financial system.  Therefore,  the  applicant’s  repayment  ability  is  a 
key  aspect  within  the  credit  decision-making  tools  and  retail  risk  acceptance  manuals,  and  has  a  high 
weighting in the final decision.  

During  the  mortgage  risk  transaction  analysis  process,  documentation  supporting  the  applicant’s  income 
(payroll, etc.) is required, and the applicant’s position in the financial system is checked through automated 
database  queries  (internal  and  external).  This  information  is  used  for  calculation  purposes  in  order  to 
determine  the  level  of  indebtedness/compliance  with  the  remainder  of  the  system.  This  documentation  is 
kept in the transaction’s file. 

In addition, the mortgage origination policy assesses the adequate ratio between the amount of the loan and 
the appraisal value of the mortgaged asset. The policy also establishes that the property to be mortgaged be 
appraised  by  an  independent  appraisal  company  as  established  by  Circular  3/2010  and  Circular  4/2016. 
BBVA  selects  those  companies  whose  reputation,  standing  in  the  market  and  independence  ensure  that 
their appraisals adapt to the market reality in each region. Each appraisal is reviewed and checked before the 
loan is granted and, in those cases where the loan is finally granted, it is kept in the transaction’s file. 

As for issues related to  the mortgage  market, the  Finance area annually defines the strategy for wholesale 
finance issues,, and more specifically mortgage bond issues, such as mortgage covered bonds or mortgage 
securitization.  The  Assets  and  Liabilities  Committee  tracks  the  budget  monthly.  The  volume  and  type  of 
assets  in  these  transactions  is  determined  in  accordance  with  the  wholesale  finance  plan,  the  trend  of  the 
Bank’s “Loans and receivables” outstanding balances and the conditions in the market. 

The Board of Directors of  the Bank authorizes each of the issues of Mortgage  Transfer Certificates and/or 
Mortgage  Participations  issued  by  BBVA  to  securitize  the  credit  rights  derived  from  loans  and  mortgage 
loans, Likewise, the Board of Directors authorizes the establishment of a Base Prospectus for the issuance of 
fixed-income securities through which the mortgage-covered bonds are implemented. 

As established in article 24 of Royal Decree 716/2009, of 24 April, by virtue of which certain aspects of Law 
2/1981,  of  25  March,  of  regulation  of  the  mortgage  market  and  other  rules  of  the  mortgage  and  financial 
system are developed, “the volume of outstanding mortgage-covered bonds issued by a bank may not exceed 
80% of a calculation base determined by adding the outstanding principal of all the loans and mortgage loans 
in the bank’s portfolio that are eligible” and which are not covered by the issue of Mortgage Bonds, Mortgage 
Participations or Mortgage Transfer Certificates. For these purposes, in accordance with the aforementioned 
Royal  Decree  716/2009,  in  order  to  be  eligible,  loans  and  mortgage  loans,  on  a  general  basis:  (i)  must  be 
secured  by  a  first  mortgage  on  the  freehold;  (ii)  the  loan’s  amount  may  not  exceed  80%  of  the  appraisal 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 196

value  for  residential  mortgages,  and  60%  for  other  mortgage  lending;  (iii)  must  be  established  on  assets 
exclusively and wholly owned by the mortgagor; (iv) must have been appraised by an independent appraisal 
company unrelated to the Group and authorized by the Bank of Spain; and (v) the mortgaged property must 
be covered at least by a current damage insurance policy.  

The  Bank  has  set  up  a  series  of  controls  for  mortgage  covered  bonds,  which  regularly  control  the  total 
volume  of  issued  mortgage  covered  bonds  issued  and  the  remaining  eligible  collateral,  to  avoid  exceeding 
the maximum limit set by  Royal  Decree 716/2009, and outlined in the preceding paragraph. In the case of 
securitizations, the preliminary portfolio of loans and mortgage loans to be securitized is checked according 
to an agreed procedures engagement, by the Bank’s external auditor as required by the Spanish Securities 
and Exchange Commission. There is also a series of filters through which some mortgage loans and credits 
are excluded in accordance with legal, commercial and risk concentration criteria. 

b) Quantitative information on activities in the mortgage market

The quantitative information on activities in the mortgage market required by Bank of Spain Circular 5/2011 
is shown below as of December 31, 2017 and 2016. 

b.1) Ongoing operations

Mortgage loans. Eligibility for the purpose of the mortgage market (Millions of euros) 

Nominal value of outstanding loans and mortgage loans 

2017 

2016 

105,539 

113,977 

Minus: Nominal value of all outstanding loans and mortgage loans that form part of the portfolio, but have been mobilized through mortgage bond holdings or mortgage transfer certificates. 

(32,774) 

(33,677) 

Nominal value of outstanding loans and mortgage loans, excluding securitized loans 

Of which:  

Loans and mortgage loans which would be eligible if the calculation limits set forth in Article 12 of Spanish Royal Decree 716/2009 were not applied.  

Minus: Loans and mortgage loans which would be eligible but, according to the criteria set forth in Article 12 of Spanish Royal Decree 716/2009, cannot be used to collateralize any issuance of 
mortgage bonds.  

Eligible loans and mortgage loans that, according to the criteria set forth in Article 12 of Spanish Royal Decree 716/2009, can be used as collateral for the issuance of mortgage bonds 

Issuance limit: 80% of eligible loans and mortgage loans that can be used as collateral 

Issued Mortgage-covered bonds 

Outstanding Mortgage-covered bonds 

Capacity to issue mortgage-covered bonds 

Memorandum items:  

Percentage of overcollateralization across the portfolio  

Percentage of overcollateralization across the eligible used portfolio 

Nominal value of available sums (committed and unused) from all loans and mortgage loans. 

Of which: 

Potentially eligible 

Ineligible 

72,765 

80,300 

48,003 

46,987 

(1,697) 

(2,268) 

46,306 

37,045 

20,153 

16,065 

16,892 

361% 

230% 

3,084 

2,471 

613 

44,719 

35,775 

29,085 

24,670 

6,690 

276% 

154% 

2,917 

2,237 

680 

Nominal value of all loans and mortgage loans that are not eligible, as they do not meet the thresholds set in Article 5.1 of Spanish Royal Decree 716/2009, but do meet the rest of the eligibility 
requirements indicated in Article 4 of the Royal Decree. 

16,272 

25,282 

Nominal value of the replacement assets subject to the issue of mortgage-covered bonds. 

- 

- 

Mortgage loans. Eligibility for the purpose of the mortgage market (Millions of euros) 

2017 

2016 

Total loans 

Issued mortgage participations 

Of which: recognized on the balance sheet 

Issued mortgage transfer certificates 

Of which: recognized on the balance sheet 

Mortgage loans as collateral of mortgages bonds 

Loans supporting the issuance of mortgage-covered bonds  

Non elegible loans 

Comply requirements to be elegible except the limit provided for under the article 5.1 of the Spanish Royal Decree 716/2009 

Other 

Elegible loans 

 That can not be used as collateral for issuances  

 That can be used as collateral for issuances  

Loans used to collateralize mortgage bonds 

Loans used to collateralize mortgage-covered bonds 

(1) 

(2) 

(3) 

(4) 

1-2-3-4 

105,539 

1,809 

- 

30,965 

28,954 

- 

72,765 

24,762 

16,272 

8,490 

48,003 

1,697 

46,306 

- 

46,306 

113,977 

2,865 

695 

30,812 

28,778 

- 

80,300 

33,313 

25,282 

8,031 

46,987 

2,268 

44,719 

- 

44,719 

Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 197 

Mortgage loans. Classification of the nominal values according to different characteristics (Millions of euros) 

2017 

2016 

Total mortgage loans 

Eligible Loans(*) 

Elegibles that can be 
used as collateral for 
issuances (**) 

Total mortgage loans 

Eligible Loans(*) 

Elegibles that can be used 
as collateral for issuances 
(**) 

TOTAL 

By source of the operations 

Originated by the bank 

Subrogated by other institutions 

Rest 

By Currency 

In euros 

In foreign currency 

By payment situation 

Normal payment 

Other situations 

By residual maturity 

Up to 10 years 

10 to 20 years 

20 to 30 years 

Over 30 years 

By Interest Rate 

Fixed rate 

Floating rate 

Mixed rate 

By Target of Operations 

For business activity 

From which: public housing 

For households 

By type of guarantee 

Secured by completed assets/buildings 

Residential use 

From which: public housing 

Commercial 

Other 

Secured by assets/buildings under construction 

Residential use 

From which: public housing 

Commercial 

Other 

Secured by land 

Urban 

Non-urban 

72,765 

48,003 

46,306 

80,300 

46,987 

67,134 

795 

4,836 

72,070 

695 

61,013 

11,752 

15,482 

29,131 

18,470 

9,682 

5,578 

67,187 

- 

17,111 

4,520 

55,654 

70,922 

53,543 

4,124 

4,610 

12,769 

1,433 

522 

8 

174 

737 

410 

8 

402 

43,315 

692 

3,996 

47,623 

380 

43,578 

4,425 

10,268 

23,344 

11,565 

2,826 

2,697 

45,306 

- 

7,788 

1,670 

40,215 

47,619 

39,050 

3,029 

2,535 

6,034 

245 

61 

1 

48 

136 

139 

5 

134 

41,694 

686 

3,926 

45,945 

361 

43,187 

3,119 

9,659 

22,748 

11,153 

2,746 

2,614 

43,692 

- 

6,569 

726 

39,737 

45,989 

38,499 

2,981 

2,414 

5,076 

191 

61 

1 

48 

82 

126 

2 

124 

74,220 

904 

5,176 

79,422 

878 

61,264 

19,036 

19,762 

30,912 

19,899 

9,727 

4,460 

75,840 

- 

20,913 

6,958 

59,387 

75,806 

61,338 

5,607 

5,453 

9,015 

1,914 

1,457 

57 

286 

171 

2,580 

- 

2,580 

42,641 

685 

3,661 

46,594 

393 

40,685 

6,302 

12,722 

22,417 

9,375 

2,473 

1,680 

45,307 

- 

8,614 

1,894 

38,373 

46,240 

39,494 

3,338 

2,563 

4,183 

413 

290 

11 

61 

62 

334 

- 

334 

44,719 

40,451 

678 

3,590 

44,341 

378 

40,389 

4,330 

11,765 

21,646 

8,910 

2,398 

1,559 

43,160 

- 

6,926 

740 

37,793 

44,237 

38,139 

3,213 

2,289 

3,809 

295 

187 

10 

53 

55 

187 

- 

187 

 (*) Not taking into account the thresholds established by Article 12 of Spanish Royal Decree 716/2009 

(**) Taking into account the thresholds established by Article 12 of Spanish Royal Decree 716/2009 

December 2017. Nominal value of the total mortgage loans (Millions of euros) 

Home mortgages 

Other mortgages 

Total 

Loan to Value (Last available appraisal risk) 

Less than or equal to 
40% 

Over 40% but less 
than or equal to 60% 

Over 60% 

Over 60% but less 
than or equal to 80% 

Over 80% 

Total 

14,535 

1,827 

16,362 

17,225 

1,749 

18,974   

12,667 

- 

12,667   

44,427 

3,576 

48,003 

December 2016. Nominal value of the total mortgage loans (Millions of euros) 

Home mortgages 

Other mortgages 

Total 

Loan to Value (Last available appraisal risk) 

Less than or equal to 
40% 

Over 40% but less 
than or equal to 60% 

Over 60% 

Over 60% but less 
than or equal to 80% 

Over 80% 

Total 

12,883 

2,150 

15,033 

15,921 

1,986 

17,907 

- 

-   

- 

14,047 

14,047 

- 

- 

42,851 

4,136 

46,987 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 198

Elegible and non elegible mortgage loans. Changes of the nominal values in the period (Millions of euros) 

2017 

2016 

Eligible (*) 

Non eligible 

Eligible (*) 

Non eligible 

Balance at the begining 

Retirements 

Held-to-maturity cancellations 

Anticipated cancellations 

Subrogations to other institutions 

Rest 

Additions 

Originated by the bank 

Subrogations to other institutions 

Rest 

Balance at the end 

46,987 

9,820 

4,614 

2,008 

33 

3,165 

10,835 

2,645 

15 

8,176 

48,003 

33,313 

15,015 

2,562 

2,582 

23 

9,848 

6,464 

3,392 

5 

3,067 

24,762 

40,373 

7,458 

3,552 

1,479 

37 

2,390 

14,072 

10,051 

283 

3,738 

46,987 

(*) Not taking into account the thresholds established by Article 12 of Spanish Royal Decree 716/2009 

Mortgage loans supporting the issuance of mortgage-covered bonds. Nominal value (Millions of euros) 

32,532 

11,489 

2,084 

1,971 

30 

7,404 

12,270 

9,523 

162 

2,585 

33,313 

2016 

2,237 

680 

2,917 

2017 

2,471 

613 

3,084 

Potentially eligible 

Ineligible 

Total 

b.2) Liabilities operations

Issued Mortgage Bonds (Millions of euros) 

Mortgage bonds 

Mortgage-covered bonds (*) 

Of which:Non recognized as liabilities on balance 

  Of Which: outstanding 

Debt securities issued through public offer 

Residual maturity up to 1 year 

Residual maturity over 1 year and less than 2 years 

Residual maturity over 2 years and less than 3 years 

Residual maturity over 3 years and less than 5 years 

Residual maturity over 5 years and less than 10 years 

Residual maturity over 10 years 

Debt securities issued without public offer 

Residual maturity up to 1 year 

Residual maturity over 1 year and less than 2 years 

Residual maturity over 2 years and less than 3 years 

Residual maturity over 3 years and less than 5 years 

Residual maturity over 5 years and less than 10 years 

Residual maturity over 10 years 

Deposits 

Residual maturity up to 1 year 

Residual maturity over 1 year and less than 2 years 

Residual maturity over 2 years and less than 3 years 

Residual maturity over 3 years and less than 5 years 

Residual maturity over 5 years and less than 10 years 

Residual maturity over 10 years 

Mortgage participations 

Mortgage transfer certificates 

Issued through public offer  

2017 

2016 

Nominal value  Average residual maturity 

Nominal value  Average residual maturity 

- 

20,153 

4,088 

16,065 

12,501 

- 

- 

2,051 

4,000 

6,250 

200 

4,162 

- 

- 

50 

1,500 

2,612 

- 

3,491 

791 

380 

246 

793 

571 

710 

- 

28,954 

28,954 

- 

29,085 

4,414 

24,670 

20,773 

8,272 

- 

- 

4,801 

7,500 

200 

4,321 

150 

- 

- 

1,550 

2,500 

121 

3,991 

460 

791 

380 

671 

839 

850 

695 

28,778 

28,778 

279 

279 

196 

286 

286 

Issued without public offer 
- 
Given the characteristics of the type of covered bonds issued by the Bank, there is no substituting collateral 
related to these issues. 

- 

- 

- 

Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 199 

The Bank does not hold any derivative financial instruments relating to mortgage bond issues, as defined in 
the aforementioned Royal Decree. 

c) Quantitative information on internationalization covered bonds  

Below is the quantitative information of BBVA, S.A. internationalization covered bonds required by Bank of 
Spain Circular 4/2015 as of December 31, 2017 and 2016. 

c.1) Assets operations 

Principal outstanding payment of loans (Millions of euros) 

Eligible loans according to article 34.6 y 7 of the Law 14/2013 

Minos: Loans that support the issuance of internationalization bonds 

Minos: NPL to be deducted in the calculation of the issuance limit, according to 
Article 13 del Royal Decree 579/2014 

Total Loans included in the base of all issuance limit 

c.2) Liabilities operations 

INTERNATIONALIZATION COVERED BONDS (Millions of euros) 

(1) Debt securities issued through public offer (a) 

of which: Treasury shares 

Residual maturity up to 1 year 

Residual maturity over 1 year and less than 2 years 

Residual maturity over 2 years and less than 3 years 

Residual maturity over 3 years and less than 5 years 

Residual maturity over 5 years and less than 10 years 

Residual maturity over 10 years 

(2) Debt securities issued without public offer (a) 

of which: Treasury shares 

Residual maturity up to 1 year 

Residual maturity over 1 year and less than 2 years 

Residual maturity over 2 years and less than 3 years 

Residual maturity over 3 years and less than 5 years 

Residual maturity over 5 years and less than 10 years 

Residual maturity over 10 years 

(3) Deposits (b) 

Residual maturity up to 1 year 

Residual maturity over 1 year and less than 2 years 

Residual maturity over 2 years and less than 3 years 

Residual maturity over 3 years and less than 5 years 

Residual maturity over 5 years and less than 10 years 

Residual maturity over 10 years 

TOTAL: (1) + (2) + (3) 

Coverage ratio of internationalization covered bonds on loans (c) 

Nominal value 2017 

Nominal value 2016 

3,075 

- 

74 

3,001 

2,631 

- 

29 

2,602 

Nominal value 2017 

Nominal value 2016 

1,500 

1,500 

- 

1,500 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

1,500 

1,500 

- 

- 

1,500 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

- 

1,500 

1,500 

Porcentaje 

50% 

Porcentaje 

58% 

(a)  Balance that includes all internationalization covered bonds issued by the entity pending amortization, although they 
are not recognized in the liability (because they have not been placed to third parties or have been repurchased). 

(b)  Nominative bonds.  

(c)  Percentage  that  results  from  the  value  of  the  quotient  between  the  nominal  value  of  the  issued  and  non-overdue 
bonds, even if they are not recognized in the liability, and the nominal value balance pending collection of the loans 
that serve as guarantee 

Given  the  characteristics  of  the  Bank's  internationalization  covered  bonds,  there  are  no  substitute  assets 
assigned to these issuances. 

 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 200 

d) Territorial bonds 

d.1) Assets operations 

December 2017. Loans that serves as collateral for the territorial bonds  

Central Governments 

Regional Governments 

Local Governments 

Total loans 

(a) Principal pending payment of loans. 

December 2016. Loans that serves as collateral for the territorial bonds 

Central Governments 

Regional Governments 

Local Governments 

Total loans 

d.2) Liabilities operations 

TERRITORIAL  BONDS 

Territorial bonds issued (a) 

Issued through a public offering 

Of which: Treasury stock 

Residual maturity up to 1 year 

Residual maturity over 1 year and less than 2 years 

Residual maturity over 2 years and less than 3 years 

Residual maturity over 3 years and less than 5 years 

Residual maturity over 5 years and less than 10 years 

Residual maturity over 10 years 

Other issuances 

Of which: Treasury stock 

Residual maturity over 1 year and less than 2 years 

Residual maturity over 2 years and less than 3 years 

Residual maturity over 3 years and less than 5 years 

Residual maturity over 5 years and less than 10 years 

Residual maturity over 10 years 

Coverage ratio of the territorial bonds on loans (b) 

Nominal Value(a) 

Total 

Spanish Residents 

Residents in other countries 
of the European Economic 
Area 

473 

8,882 

7,040 

420 

8,851 

7,040 

16,395 

16,311 

53 

31 

- 

84 

Nominal Value(a) 

Total 

Spanish Residents 

Residents in other countries 
of the European Economic 
Area 

570 

9,836 

7,771 

505 

9,805 

7,771 

18,177 

18,081 

65 

31 

- 

96 

Nominal value 2017 

Nominal value 2016 

9,690 

9,540 

9,040 

- 

- 

6,500 

2,840 

200 

- 

150 

- 

150 

- 

- 

- 

- 

10,739 

10,589 

9,489 

1,049 

- 

- 

8,500 

1,040 

- 

150 

- 

- 

150 

- 

- 

- 

Percentage 

59% 

Percentage 

59% 

(a) Includes the nominal value of all loans that serve as collateral for the territorial bonds, regardless of the item 
in which they are included in the balance sheet. Principal pending payment of loans. The territorial bonds 
include all the instruments issued by the entity pending amortization, although they are not recognized in 
the liability (because they have not been placed to third parties or have been repurchased). 

(b) Percentage that results from the value of the quotient between the nominal value of the  issued and non-
overdue    bonds,  even  if  they  are  not  recognized  in  the  liability,  and  the  nominal  value  balance  pending 
collection of the loans that serve as guarantee 

 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 201 

APPENDIX  XI.  Risks  related  to  the  developer  and  real-estate  sector  in 
Spain 

a) Policies and strategies established by the Group to deal with risks 

related to the developer and real-estate sector 

BBVA  has  teams  specializing  in  the  management  of  the  Real-Estate  Sector  risk,  given  its  economic 
importance and specific technical component. This specialization is not only in the Risk-Acceptance teams, 
but  throughout  the  handling,  commercial,  problematic  management  and  legal  aspects,  and  includes  the 
research  department  (BBVA  Research),  which  helps  determine  the  medium/long-term  vision  needed  to 
manage  this  portfolio.  Specialization  has  been  increased  and  the  management  teams  in  the  areas  of 
recovery and the Real Estate Unit itself have been reinforced. 

The portfolio management policies, established to address the risks related to the developer and real-estate 
sector,  aim  to  accomplish,  among  others,  the  following  objectives:  to  avoid  concentration  in  terms  of 
customers,  products  and  regions;  to  estimate  the  risk  profile  for  the  portfolio;  and  to  anticipate  possible 
worsening of the portfolio. 

Specific policies for analysis and admission of new developer risk transactions 

In the analysis of new operations, the assessment of the commercial operation in terms of the economic and 
financial viability of the project has been once of the constant points that have helped ensure the success and 
transformation of construction land operations for our customers’ developments. 

As  regards  the  participation  of  the  Risk  Acceptance  teams,  they  have  a  direct  link  and  participate  in  the 
committees  of  areas  such  as  Recoveries  and  the  Real  Estate  Unit.  This  guarantees  coordination  and 
exchange of information in all the processes. 

The following strategies have been implemented with customers: avoidance of large corporate transactions, 
which  had  already  reduced  their  share  in  the  years  of  greatest  market  growth;  non-participation  in  the 
second-home  market;  commitment  to  public  housing  financing;  and  participation  in  land  operations  with  a 
high level of urban development security, giving priority to land open to urban development. 

Risk monitoring policies 

The base information for analyzing the real estate portfolios is updated monthly. The tools used include the 
so-called  “watch-list”,  which  is  updated  monthly  with  the  progress  of  each  client  under  watch,  and  the 
different strategic plans for management of special groups. There are plans that involve an intensification of 
the review of the portfolio for financing land, while, in the case of ongoing promotions, they are classified for 
monitoring purposes based on the rate of progress of the projects. 

These actions have enabled the Bank to anticipate possible impairment situations, by always keeping an eye 
on BBVA’s position with each customer (whether or not as first creditor).In this regard, key aspects include 
management  of  the  risk  policy  to  be  followed  with  each  customer,  contract  review,  deadline  extension, 
improved collateral, rate review (repricing) and asset purchase. 

Proper management of the relationship with each customer requires knowledge of various aspects such as 
the  identification  of  the  source  of  payment  difficulties,  an  analysis  of  the  company’s  future  viability,  the 
updating of the information on the debtor and the guarantors (their current situation and business course, 
economic-financial information, debt analysis and generation of funds), and the updating of the appraisal of 
the assets offered as collateral. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 202 

BBVA  has  a  classification  of  debtors  in  accordance  with  legislation  in  force  in  each  country,  usually 
categorizing each one’s level of difficulty for each risk. 

Based on the information above, a decision is made whether to use the refinancing tool, whose objective is to 
adjust  the  structure  of  the  maturity  of  the  debt  to  the  generation  of  funds  and  the  customer’s  payment 
capacity. 

As for the policies relating to risk refinancing with the developer and real-estate sector, they are the same as 
the general policies used for all of the Group’s risks. In the developer and real estate sector, they are based 
on  clear  solvency  and  viability  criteria  for  projects,  with  demanding  terms  for  guarantees  and  legal 
compliance.  The  policy  on  refinancing  uses  outstanding  risk  rather  than  nonperforming  assets,  with  a 
refinancing  tool  that  standardizes  criteria  and  values  up  to  a  total  of  19  variables  when  considering  any 
refinancing operation. 

In  the  case  of  refinancing,  the  tools  used  for  enhancing  the  Bank’s  position  are:  the  search  for  new 
intervening  parties  with  proven  solvency  and  initial  payment  to  reduce  the  principal  debt  or  outstanding 
interest;  the  improvement  of  the  debt  bond  in  order  to  facilitate  the  procedure  in  the  event  of  default;  the 
provision of new or additional collateral; and making refinancing viable with new conditions (period, rate and 
repayments), adapted to a credible and sufficiently verified business plan. 

Policies applied in the management of real estate assets in Spain 

The policy applied for managing these assets depends on the type of real-estate asset, as detailed below.  

In the case of completed homes, the final aim is the sale of these homes to private individuals, thus diluting 
the risk and beginning a new business cycle. Here, the strategy has been to help subrogation (the default rate 
in  this  channel  of  business  is  notably  lower  than  in  any  other  channel  of  residential  mortgages)  and  to 
support  our  customers’  sales  directly,  using  BBVA’s  own  channel  (BBVA  Services  and  our  branches), 
creating  incentives  for  sale  and  including  sale  orders  for  BBVA  that  set  out  sale  prices  which  are  notably 
lower than initial ones. In exceptional case we have even accepted partial haircuts, with the aim of making the 
sale easier. 

In the case of ongoing construction work, our strategy has been to help and promote the completion of the 
works  in  order  to  transfer  the  investment  to  completed  homes.  The  whole  developer  Works  in  Progress 
portfolio has been reviewed and classified into different stages with the aim of using different tools to support 
the  strategy.  This  includes  the  use  of  developer  accounts-payable  financing  as  a  form  of  payment  control, 
the  use  of  project  monitoring  supported  by  the  Real  Estate  Unit  itself,  and  the  management  of  direct 
suppliers for the works as a complement to the developer’s own management. 

With respect to land, our presence at advanced stages in land development, where risk of rustic land is not 
significant,  simplifies  our  management.  Urban  management  and  liquidity  control  to  tackle  urban  planning 
costs are also subject to special monitoring. 

b) Quantitative  information  on  activities  in  the  real-estate  market  in 

Spain 

Lending for real estate development according to the purpose of the loans as of December 31, 2017 and 2016 
is shown below: 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 203 

December 2017 - Financing Allocated to Construction and Real Estate Development and its Coverage (Millions of euros) 

Gross Amount 

Drawn Over the 
Guarantee Value  

Accumulated 
impairment  

Financing to construction ans real estate development (including land) 
(Business in Spain) 

Of which: Impaired assets 

Memorandum item: 

Write-offs 

Memorandum item: 

Total loans and advances to customers, excluding the Public Sector (Business in 
Spain) 

Total consolidated assets (total business) 

Impairment and provisions for normal exposures 

5,224 

2,660 

2,289  

179,833  

400,083  
(1,420)  

2,132 

1,529 

(1,654) 

(1,588) 

December 2016 - Financing Allocated to Construction and Real Estate Development and its Coverage (Millions of euros) 

Gross Amount 

Drawn Over the 
Guarantee Value  

Accumulated 
impairment  

Financing to construction ans real estate development (including land) 
(Business in Spain) 

Of which: Impaired assets 

Memorandum item: 

Write-offs 

Memorandum item: 

Total loans and advances to customers, excluding the Public Sector (Business in 
Spain) 

Total consolidated assets (total business) 

Impairment and provisions for normal exposures 

7,930 

5,095 

2,061  

178,163  

418,447  
(2,025)  

3,449 

2,680 

(3,181) 

(3,086) 

The following is a description of the real estate credit risk based on the types of associated guarantees: 

Financing Allocated by credit institutions to Construction and Real Estate Development and lending for house purchase (Millions of euros) 

Without secured loan 

With secured loan  

Terminated buildings 

Homes 

Other 

Buildings under construction 

Homes 

Other 

Land 

Urbanized land 

Rest of land 

Total 

December 2017 

December 2016 

552 

4,672 

2,904 

2,027 

877 

462 

439 

23 

1,306 

704 

602 

5,224 

801 

7,129 

3,875 

2,954 

921 

760 

633 

127 

2,494 

1,196 

1,298 

7,930 

As of December 31, 2017 and 2016, 55.6% and 48.9% of loans to developers were guaranteed with buildings 
(69.8% and 76.2%, are homes), and only 25.0% and 31.5% by land, of which 53.9% and 48.0% are in urban 
locations, respectively. 

The table below provides the breakdown of the financial guarantees given as of December 31, 2017 and 2016: 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 204 

Financial guarantees given (Millions of euros) 

Houses purchase loans 

Without mortgage 

2017 

64 

12 

2016 

62 

18 

The information on the retail mortgage portfolio risk (housing mortgage) as of December 31, 2017 and 2016 
is as follows: 

Financing Allocated by credit institutions to Construction and Real Estate Development and lending for house purchase - December 2017 
(Millions of euros) 

Houses purchase loans 

Without mortgage 

With mortgage 

Gross amount 

Of which: impaired 
loans 

83,505 

1,578 

81,927 

4,821 

51 

4,770 

Financing Allocated by credit institutions to Construction and Real Estate Development and lending for house purchase - December 2016 
(Millions of euros) 

Houses purchase loans 

Without mortgage 

With mortgage 

Gross amount 

Of which: impaired 
loans 

87,874 

1,935 

85,939 

4,938 

93 

4,845 

The loan to value (LTV) ratio of the above portfolio is as follows: 

December 2017 - LTV Breakdown of mortgage to households for the purchase of a home (Business in Spain) (Millions of euros) 

Gross amount  

of which: Impaired loans 

Total risk over the amount of the last valuation available (Loan To Value-LTV) 

Less than or 
equal to 40% 

14,485 

293 

Over 40% but 
less than or 
equal to 60% 
18,197 

Over 60% but 
less than or 
equal to 80% 
20,778 

Over 80% but 
less than or 
equal to 100% 
14,240 

444 

715 

897 

Over 100% 

Total 

14,227 

2,421 

81,927 

4,770 

December 2016 - LTV Breakdown of mortgage to households for the purchase of a home (Business in Spain) (Millions of euros) 

Gross amount  

of which: Impaired loans 

Total risk over the amount of the last valuation available (Loan To Value-LTV) 

Less than or 
equal to 40% 

13,780 

306 

Over 40% but 
less than or 
equal to 60% 
18,223 

Over 60% but 
less than or 
equal to 80% 
20,705 

Over 80% but 
less than or 
equal to 100% 
15,967 

447 

747 

962 

Over 100% 

Total 

17,264 

2,383 

85,939 

4,845 

Outstanding home mortgage loans as of December 31, 2017 had an average LTV of 51%. 

The  breakdown  of  foreclosed,  acquired,  purchased  or  exchanged  assets  from  debt  from  loans  relating  to 
business in Spain, as well as the holdings and financing to non-consolidated entities holding such assets is as 
follows: 

 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 205 

Information about Assets Received in Payment of Debts (Business in Spain) (Millions of euros) 

Real estate assets from loans to the construction and real 
estate development sectors in Spain. 

Real estate assets from mortgage financing for households 
for the purchase of a home 

Rest of foreclosed real estate assets  

Equity instruments, investments and financing to non-
consolidated companies holding said assets 

December 2017 

Gross 
Value 

Provisions 

Of wich: Valuation 
adjustments on impaired 
assets, at the time of 
foreclosure 

Carrying 
Amount 

- 

- 

- 

- 

3,078 

1,646 

638 

1,763 

894 

302 

656 

257 

250 

1,315 

752 

336 

Total 

5,362 

2,959 

1,163 

2,403 

Information about Assets Received in Payment of Debts (Business in Spain) (Millions of euros) 

December 2016 

Gross 
Value 

Provisions 

Of wich: Valuation 
adjustments on 
impaired assets, at the 
time of foreclosure 

Carrying 
Amount 

Real estate assets from loans to the construction and real 
estate development sectors in Spain. 

- 

- 

- 

- 

Real estate assets from mortgage financing for households 
for the purchase of a home 

Rest of foreclosed real estate assets  

Equity instruments, investments and financing to non-
consolidated companies holding said assets 

Total 

3,745 

1,856 

1,080 

6,681 

2,184 

1,006 

542 

3,732 

823 

244 

444 

1,561 

850 

538 

1,511 

2,949 

As  of  December  31,  2017  and  December  31,  2016,  there  were  not  real  estate  assets  from  financing  for 
construction and real estate development companies.  

The  gross  book  value  of  real-estate  assets  from  mortgage  lending  to  households  for  home  purchase  as  of 
December  31,  2017  and  2016,  amounted  to  €3,078  and  €3,745  million,  respectively,  with  an  average 
coverage ratio of 57.3% and 58.3%, respectively. 

As  of  December  31,  2017  and  2016,  the  gross  book  value  of  the  BBVA  Group’s  total  real-estate  assets 
(business  in  Spain),  including  other  real-estate  assets  received  as  debt  payment,  was  €4,724  and  €5,601 
million, respectively. The coverage ratio was 56.2% and 57.0%, respectively.  

 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 206 

APPENDIX  XII.  Refinanced  and  restructured  operations  and  other 
requirements under Bank of Spain Circular 6/2012 

REFINANCING AND RESTRUCTURING OPERATIONS 

a) Policies and strategies established by the Group to deal with risks 

related to refinancing and restructuring operations. 

Refinancing and restructuring operations (see definition in the Glossary) are carried out with customers who 
have requested such an operation in order to meet their current loan payments if they are expected, or may 
be expected, to experience financial difficulty in making the payments in the future. 

The  basic  aim  of  a  refinancing  and  restructuring  operation  is  to  provide  the  customer  with  a  situation  of 
financial viability over time by adapting repayment of the loan incurred with the Group to the customer’s new 
situation  of  fund  generation.  The  use  of  refinancing  and  restructuring  for  other  purposes,  such  as  to  delay 
loss recognition, is contrary to BBVA Group policies.  

The BBVA Group’s refinancing and restructuring policies are based on the following general principles: 

  Refinancing  and  restructuring  is  authorized  according  to  the  capacity  of  customers  to  pay  the  new 
installments. This is done by first identifying the origin of the payment difficulties and then carrying out an 
analysis of the customers’ viability, including an updated analysis of their economic and financial situation 
and  capacity  to  pay  and  generate  funds.  If  the  customer  is  a  company,  the  analysis  also  covers  the 
situation of the industry in which it operates.  

  With  the  aim  of  increasing  the  solvency  of  the  operation,  new  guarantees  and/or  guarantors  of 
demonstrable solvency are obtained where possible. An essential part of this process is an analysis of the 
effectiveness of both the new and original guarantees.  

  This analysis is carried out from the overall customer or group perspective.  

  Refinancing and restructuring operations do not in general increase the amount of the customer’s loan, 

except for the expenses inherent to the operation itself.  

  The capacity to refinance and restructure loan is not delegated to the branches, but decided on by the risk 

units.  

  The  decisions  made  are  reviewed  from  time  to  time  with  the  aim  of  evaluating  full  compliance  with 

refinancing and restructuring policies.  

These  general  principles  are  adapted  in  each  case  according  to  the  conditions  and  circumstances  of  each 
geographical area in which the Group operates, and to the different types of customers involved. 

In the case of retail customers (private individuals), the main aim of the BBVA Group’s policy on refinancing 
and  restructuring  loan  is  to  avoid  default  arising  from  a  customer’s  temporary  liquidity  problems  by 
implementing structural solutions that do not increase the balance of customer’s loan. The solution required 
is adapted to each case and the loan repayment is made easier, in accordance with the following principles:  

  Analysis of the viability of operations based on the customer’s willingness and ability to pay, which may be 
reduced, but should nevertheless be present. The customer must therefore repay at least the interest on 
the  operation  in  all  cases.  No  arrangements  may  be  concluded  that  involve  a  grace  period  for  both 
principal and interest. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 207 

  Refinancing  and  restructuring  of  operations  is  only  allowed  on  those  loans  in  which  the  BBVA  Group 

originally entered into. 

  Customers subject to refinancing and restructuring operations are excluded from marketing campaigns 

of any kind. 

the 

In 
refinancing/restructuring is authorized according to an economic and financial viability plan based on: 

case  of  non-retail 

companies, 

enterprises 

customers 

(mainly 

and 

corporates), 

  Forecasted  future  income,  margins  and  cash  flows  to  allow  entities  to  implement  cost  adjustment 
measures  (industrial  restructuring)  and  a  business  development  plan  that  can  help  reduce  the  level  of 
leverage to sustainable levels (capacity to access the financial markets). 

  Where  appropriate,  the  existence  of  a  divestment  plan  for  assets  and/or  operating  segments  that  can 

generate cash to assist the deleveraging process. 

  The capacity of shareholders to contribute capital and/or guarantees that can support the viability of the 

plan. 

In accordance with the Group’s policy, the conclusion of a loan refinancing and restructuring operation does 
not meet the loan is reclassified from "impaired" or "standard under special monitoring" to outstanding risk. 
The reclassification to the "standard under special monitoring" or normal risk categories must be based on 
the analysis mentioned earlier of the viability, upon completion of the probationary periods described below.  

The Group maintains the policy of including risks related to refinanced and restructured loans as either: 

  "Impaired assets", as although the customer is up to date with payments, they are classified as impaired 
for reasons other than their default when there are significant doubts that the terms of their refinancing 
may not be met; or 

  "Normal-risk assets under special monitoring" until the conditions established for their consideration as 

normal risk are met). 

The conditions established for assets classified as “standard under special monitoring” to be reclassified out 
of this category are as follows: 

  The  customer  must  have  paid  past-due  amounts  (principal  and  interest)  since  the  date  of  the 
renegotiation or restructuring of the loan or other objective criteria, demonstrating the borrower´s ability 
to pay, have been verified; and 

 At least two years must have elapsed since completion of the renegotiation or restructuring of the loan; 

It  is  unlikely  that  the  customer  will  have  financial  difficulties  and,  therefore,  it  is  expected  that  the 
customer will be able to meet its loan payment obligations (principal and interest) in a timely manner. 

The BBVA Group’s refinancing and restructuring policy provides for the possibility of two modifications in a 
24 month period for loans that are not in compliance with the payment schedule. 

The  internal  models  used  to  determine  allowances  for  loan  losses  consider  the  restructuring  and 
renegotiation  of  a  loan,  as  well  as  re-defaults  on  such  a  loan,  by  assigning  a  lower  internal  rating  to 
to  non-
restructured  and 
restructured/renegotiated  loans.  This  downgrade  results  in  an  increase  in  the  probability  of  default  (PD) 
assigned to restructured/renegotiated loans (with the resulting PD being higher than the average PD of the 
non- renegotiated loans in the same portfolios). 

rating  assigned 

the  average 

renegotiated 

internal 

loans 

than 

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 208 

b) Quantitative 
operations. 

information  on 

refinancing  and 

restructuring 

Unsecured loans 

 DECEMEBER 2017 
BALANCE OF FORBEARANCE 
    (Millions of Euros) 

TOTAL 

Secured loans 

Number of 
operations 

Gross carrying 
amount 

Number of 
operations 

Gross carrying amount 

Real estate mortgage 
secured 

Rest of secured loans 

Maximum amount of secured loans that can 
be considered 

Accumulated impairment or 
accumulated losses in fair 
value due to credit risk 

Credit institutions 

General Governments 

Other financial corporations and individual 
entrepreneurs (financial business) 

Non-financial corporations and individual 
entrepreneurs (corporate non-financial 
activities) 

   Of which: financing the construction and 
property (including land) 

Rest homes  

Total 

68 

105 

128 

122 

102 

228 

23 

38 

4 

2 

18 

2 

35,441 

2,698 

15,174 

5,160 

3,022 

1,953 

1,054 

47,054 

82,791 

186 

579 

3,405 

3,365 

64,572 

79,912 

2,324 

7,447 

12,733 

928 

3,851 

6,977 

1,284 

3,085 

5,058 

17 

3 

2,972 

1,304 

949 

3,941 

Of  which:  IMPAIRED 

Unsecured loans 

Secured loans 

Number of 
operations 

Gross carrying 
amount 

Number of 
operations 

Gross carrying amount 

Real estate mortgage 
secured 

Rest of secured loans 

Maximum amount of secured loans that can 
be considered 

Accumulated impairment or 
accumulated losses in fair 
value due to credit risk 

Credit institutions 

General Governments 

Other financial corporations and individual 
entrepreneurs (financial business) 

Non-financial corporations and individual 
entrepreneurs (corporate non-financial 
activities) 

   Of which: financing the construction and 
property (including land) 

Rest homes  

Total 

49 

109 

72 

1 

45 

16 

29 

2 

20 

1 

8 

1 

19,544 

1,924 

9,305 

3,857 

1,930 

1,766 

904 

26,184 

45,886 

163 

368 

2,365 

2,720 

32,640 

42,006 

1,969 

3,909 

7,797 

632 

1,770 

3,721 

1,235 

1,843 

3,618 

16 

1 

2,867 

1,273 

853 

3,737 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 209 

Credit institutions 

General Governments 

Other financial corporations and individual 
entrepreneurs (financial business) 

Non-financial corporations and individual 
entrepreneurs (corporate non-financial 
activities) 

   Of which: financing the construction and 
property (including land) 

Rest homes  

Total 

Unsecured loans 

 DECEMEBER 2016 
BALANCE OF FORBEARANCE 
    (Millions of Euros) 

TOTAL 

Secured loans 

Number of 
operations 

Gross carrying 
amount 

Number of 
operations 

Gross carrying amount 

Real estate mortgage 
secured 

Rest of secured 
loans 

Maximum amount of secured loans that can 
be considered 

22   

8   

109   

103   

76   

22   

237   

46   

37   

4   

2   

2   

Accumulated impairment 
or accumulated losses in 
fair value due to credit risk 

4   

2   

38,045   

3,508   

19,776   

8,016   

4,539   

3,222   

4,715   

1,096   

50,760   

89,064 

324   

610   

4,172 

5,046   

70,157   

90,079 

4,382   

7,968   

16,091 

1,853   

4,051   

8,668 

2,370   

3,354   

6,600 

2,553   

975   

(5,696) 

Of  which:  IMPAIRED 

Unsecured loans 

Secured loans 

Number of 
operations 

Gross carrying 
amount 

Number of 
operations 

Gross carrying amount 

Real estate mortgage 
secured 

Rest of secured 
loans 

Maximum amount of secured loans that can 
be considered 

Accumulated impairment 
or accumulated losses in 
fair value due to credit risk 

Credit institutions 

General Governments 

Other financial corporations and individual 
entrepreneurs (financial business) 

Non-financial corporations and individual 
entrepreneurs (corporate non-financial 
activities) 

   Of which: financing the construction and 
property (including land) 

Rest homes  

Total 

11   

109   

8   

4   

51   

19   

31   

2   

27   

1   

3   

1   

4   

1   

18,693   

2,465   

12,383   

6,249   

3,056   

2,968   

4,597   

877   

25,166   

43,979 

299   

355   

2,832 

4,158   

32,839   

45,292 

3,853   

3,837   

10,119 

1,387   

1,748   

4,832 

2,312   

1,808   

4,780 

2,500   

849   

(5,451) 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
                                                 
                                                             
                                                  
                                                                
       
                                                         
                                                                               
                                             
                                                         
                                                     
                                                                       
                                                                
                                                             
                                             
                                   
                                               
                                        
                                                          
                                                  
                                               
                        
                                        
                                                     
                                           
                                                         
                                                   
                                               
                      
                                   
                                                      
                                        
                                                         
                                                   
                                               
                                                                       
 
 
 
  
  
  
  
  
  
 
 
 
  
  
  
  
 
  
  
  
  
 
 
 
                                                   
                                                             
                                                      
                                                                    
                                                            
                                                             
                                                                               
                                              
                                                             
                                                      
                                                                       
                                                                 
                                                              
                                           
                                    
                                               
                                        
                                                         
                                                  
                                               
                         
                                             
                                                     
                                            
                                                         
                                                   
                                                
                    
                                    
                                                     
                                       
                                                         
                                                   
                                                
                                                                       
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 210 

The table below provides a roll forward of refinanced assets during 2016: 

Refinanced assets Roll forward. December 2017 (Millions of euros) 

Balance at the beginning  

7,312 

245 

12,951 

5,451 

20,263 

5,696 

Normal 

Impaired 

TOTAL 

Risk 

Coverage 

Risk 

Coverage 

Risk 

Coverage 

(+) Additions 

(-) Foreclosures 

(-) Write-offs 

(+)/(-) Other 

Ending Balance 

1,121 

- 

- 

(2,457) 

5,976 

86 

- 

- 

(127) 

204 

1,050 

(450) 

276 

(265) 

2,171 

(450) 

361 

(265) 

(1,610) 

(1,372) 

(1,610) 

(1,372) 

(1,779) 

10,162 

(353) 

3,737 

(4,236) 

16,138 

(479) 

3,941 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 211 

c) Loans and advances to customers by activity (carrying amount) 

December 2017 (Millions of euros) 

1 General governments 

2 Other financial institutions and  financial individual entrepreneurs 

3 Non-financial institutions and non-financial individual entrepreneurs 

3.1 Construction and property development  

3.2 Construction of civil works 

3.3 Other purposes 

3.3.1 Large companies  

3.3.2 SMEs (**) and individual entrepreneurs  

4 Rest of households and NPISHs (***) 

4.1 Housing  

4.2 Consumption  

4.3 Other purposes  

6    TOTAL 

TOTAL (*) 

Of which: 
Mortgage loans  

Of which: 
Secured loans  

Less than or equal to 
40% 

Over 40% but less than or 
equal to 60% 

Over 60% but less than or 
equal to 80% 

Over 80% but less than or 
equal to 100% 

Over 100% 

Collateralized loans and receivables -Loans and advances to customers. Loan to value  

17,746 

18,471 

447 

242 

446 

10,818 

77,892 

14,437 

1,964 

3,046 

8,023 

66,823 

44,716 

22,107 

2,830 

1,711 

9,896 

2,540 

7,356 

94,118 

81,825 

82,462 

80,539 

8,726 

2,930 

302 

984 

22 

97 

1,845 

634 

1,211 

360 

108 

111 

141 

61 

34 

4,547 

671 

380 

3,496 

764 

2,732 

15,035 

14,599 

140 

296 

140 

104 

4,217 

669 

339 

3,209 

832 

2,377 

18,804 

18,412 

94 

298 

119 

77 

3,759 

885 

366 

2,508 

490 

2,018 

21,181 

20,866 

88 

227 

507 

10,827 

1,757 

339 

160 

1,258 

403 

855 

14,343 

14,087 

59 

197 

66 

18 

2,121 

288 

563 

1,270 

685 

585 

12,822 

12,683 

32 

107 

208,227 

96,951 

13,588 

19,677 

23,265 

25,136 

27,434 

15,027 

(*)  The amounts included in this table are net of impairment losses. 

(**)  Small and medium enterprises 

(***)  Non profit institutions serving households. 

 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

d) Concentration of risks by activity and geographical area (carrying amount)  

TOTAL(*) 

Spain 

European Union Other 

74,564 

58,023 

38,552 

19,471 

67,939 

115,722 

3,686 

11,752 

100,284 

76,152 

24,132 

94,362 

82,464 

8,727 

3,171 

20,689 

45,872 

26,694 

19,178 

31,298 

87,850 

3,685 

9,867 

74,298 

50,830 

23,468 

93,601 

81,804 

8,711 

3,086 

32,520 

10,124 

9,973 

151 

14,825 

15,001 

1 

991 

14,009 

13,585 

424 

415 

342 

4 

69 

America 

11,418 

1,440 

1,411 

29 

21,508 

8,065 

- 

573 

7,492 

7,281 

211 

115 

102 

7 

6 

P. 212 

Other 

9,937 

587 

474 

113 

308 

4,806 

- 

321 

4,485 

4,456 

29 

231 

216 

5 

10 

December 2017 (Millions of euros) 

Credit institutions 

General governments 

Central Administration 

Other 

Other financial institutions and  financial individual entrepreneurs 

Non-financial institutions and non-financial individual entrepreneurs 

Construction and property development  

Construction of civil works 

Other purposes 

Large companies  

SMEs and individual entrepreneurs  

Other households and NPISHs 

Housing  

Consumer 

Other purposes  

TOTAL 

(*)  The  definition  of  risk  for  the  purpose  of  this  statement  includes  the  following  items  on  the  public  balance  sheet:  Loans  and  advances  to  credit  institutions,  Loans  and  advances,  Debt 
securities, Equity instruments, Other equity securities, Derivatives and hedging derivatives, Investments in subsidiaries, joint ventures and associates and guarantees given and Contingent 
risks. The amounts included in this table are net of impairment losses. 

410,610 

279,310 

72,885 

42,546 

15,869 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 213 

December 2017 (Millions of euros) 

Credit institutions 

Government agencies 

Central Administration 

Other 

Other financial institutions and  financial individual entrepreneurs 

Non-financial institutions and non-financial individual entrepreneurs 

Construction and property development  

Construction of civil works 

Other purposes 

Large companies  

SMEs and individual entrepreneurs  

Other households and NPISHs 

Housing  

Consumer 

Other purposes  

TOTAL 

TOTAL (*) 

Andalucia 

Aragon 

Asturias 

Baleares 

Canarias 

Cantabria 

Castilla La Mancha 

Castilla y León 

Cataluña 

20,689 

45,872 

26,694 

19,178 

31,298 

87,850 

3,685 

9,867 

74,298 

50,830 

23,468 

93,601 

81,804 

8,711 

3,086 

71 

1,915 

- 

1,915 

80 

5,410 

391 

373 

4,646 

1,415 

3,231 

13,253 

11,664 

1,421 

168 

53 

911 

- 

911 

9 

1,250 

47 

62 

1,141 

553 

588 

1,434 

1,263 

156 

15 

- 

513 

- 

513 

3 

649 

40 

38 

571 

339 

232 

1,305 

1,094 

195 

16 

21 

543 

- 

543 

150 

- 

665 

- 

665 

5 

1,869 

2,022 

49 

159 

1,661 

1,182 

479 

2,103 

1,888 

198 

17 

142 

136 

1,744 

571 

1,173 

3,885 

3,187 

664 

34 

1,663 

106 

- 

106 

- 

376 

7 

25 

344 

129 

215 

884 

787 

78 

19 

96 

475 

- 

475 

2 

- 

930 

1,013 

3,334 

- 

1,013 

48 

- 

3,334 

2,405 

1,112 

1,300 

17,696 

98 

69 

945 

295 

650 

2,720 

2,399 

295 

26 

44 

65 

1,193 

4,447 

1,191 

12,056 

396 

795 

6,319 

5,737 

2,962 

29,282 

2,583 

26,568 

340 

39 

2,005 

709 

279,310 

20,729 

3,657 

2,470 

4,686 

6,577 

3,029 

4,405 

5,323 

53,647 

(*)    The definition of risk for the purpose of this statement includes the following items on the public balance sheet: Loans and advances to credit institutions, Loans and advances, Debt 
securities,  Equity  instruments,  Other  equity  securities,  Derivatives  and  hedging  derivatives,  Investments  in  subsidiaries,  joint  ventures  and  associates  and  guarantees  given  and 
Contingent risks. The amounts included in this table are net of impairment losses. 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting principles (Bank of Spain Circular 4/2004, and as amended 
thereafter, which adapts the EU-IFRS for banks. See Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original 
Spanish-language version prevails. 

P. 214 

December 2017 - Spain (Millions of euros) 

Credit institutions 

Government agencies 

Central Administration 

Other 

Other financial institutions and  financial individual entrepreneurs 

Non-financial institutions and non-financial individual entrepreneurs 

Construction and property development  

Construction of civil works 

Other purposes 

Large companies  

SMEs and individual entrepreneurs  

Other households and NPISHs 

Housing  

Consumer 

Other purposes  

TOTAL 

Extremadura 

Galicia 

Murcia 

Navarra 

Comunidad 
Valenciana 

País Vasco 

La Rioja 

Ceuta & Melilla 

422 

1,072 

- 

1,072 

190 

2,014 

147 

240 

1,627 

881 

746 

3,061 

2,616 

414 

31 

Madrid 

16,685 

3,310 

- 

3,310 

27,815 

39,308 

1,065 

3,543 

34,700 

30,650 

4,050 

15,916 

13,114 

1,130 

1,672 

- 

229 

- 

229 

1 

652 

24 

35 

593 

128 

465 

1,416 

1,208 

191 

17 

2,298 

- 

312 

- 

312 

3 

1 

645 

- 

645 

1 

1,296 

1,198 

30 

71 

1,195 

492 

703 

1,927 

1,637 

261 

29 

3,538 

19 

51 

1,128 

809 

319 

520 

454 

57 

9 

- 

1,403 

- 

1,403 

14 

4,255 

229 

237 

3,789 

1,374 

2,415 

8,933 

7,835 

891 

207 

747 

2,557 

- 

2,557 

572 

7,053 

138 

296 

6,619 

5,215 

1,404 

2,887 

2,526 

294 

67 

- 

98 

- 

98 

- 

263 

8 

10 

245 

76 

169 

352 

308 

39 

5 

713 

- 

77 

- 

77 

- 

127 

14 

10 

103 

6 

97 

761 

673 

82 

6 

965 

6,759 

103,034 

2,365 

14,605 

13,816 

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted 
accounting principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See 
Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a 
discrepancy, the original Spanish-language version prevails. 

P. 215 

APPENDIX XIII. Agency Network  

ABAD CAMPELO Mª CONCEPCION 
ABELENDA MONTES MANUEL 
ABELLA LOPEZ ROGELIO 
ABRAHAM MORA JUAN PEDRO 
ABREU PEÑA ANDRES SERGIO 
ACEVEDO LAREZ LIGDEL RUTH 
ACOSTA MARTINEZ ELEUTERIO 
ADAN ROLDAN FCO. DE ASIS 
ADROVER BAZ Mª DOLORES 
AGENJO CALDERON JUAN LUIS 
AGUILAR MATEOS Mª ISABEL 
AGUILERA RUIZ MANUEL 
AGUT RODRIGO OMAR 
AHSAIN EL AZMANI FARID 
ALAMILLO ALVAREZ CRISTINA 
ALAMO MARTINEZ GUILLERMO 
ALARCON CINTAS ANTONIO 
ALARCON COROMINAS SERGIO LUIS 
ALBELLA ESTEVE Mª MERCEDES 
ALBENDIZ GONZALEZ IRENE 
ALBIÑANA BOLUDA AMPARO 
ALCACER FABRA FRANCISCO 
ALCANTARA IZQUIERDO CRISTINA 
ALDA CLEMENTE Mª LUISA 
ALIAGA ARA ALBERTO JAVIER 
ALMENDROS ESTEBAN ESTEBAN 
ALONSO ALBARRAN IRMA 
ALONSO BAJO LORENZO 
ALONSO  BUENAPOSADA  ARIAS  ARGÜELLO 
Mª CONSUELO 
ALONSO CUESTA LETICIA 
ALONSO DIEZ JOSE CARLOS 
ALONSO FERNANDEZ AGUSTIN 
ALONSO FERNANDEZ LUIS MIGUEL 
ALONSO GARCIA CARMELO HONORIO 
ALONSO HEVIA AMPARO 
ALONSO JUAREZ JAVIER 
ALONSO PAREDES JOSE IGNACIO 
ALONSO RAMOS Mª CAMINO 
ALONSO RUISANCHEZ ENRIQUE 
ALONSO SANTAMARTA LUIS MIGUEL 
ALONSO VALLE ESTEBAN 
ALONSO ZAPICO JUAN DE DIOS  
ALONSO ZARRAGA MIKEL 
ALSINA MARGALL MIREIA 
ALTARRIBA GUITART Mª ALBA 
ALTOLAGUIRRE AGUIRREBENGOA Mª JOSE 
ALTURA PLATA PASTORA 
ALVAREZ ALVAREZ LORETO 
ALVAREZ GONZALEZ EVA GLORIA 
ALVAREZ RODRIGUEZ CAMILO VALENTIN 
ALVARO CAMPILLO EVA Mª 
AMABLE MENDEZ LAZARO 
AMADOR MONTESDEOCA JUAN LUIS 
AMBRONA LAIRADO JOSE Mª 
AMENEIROS GARCIA JOSE 
AMOEDO GONZALEZ DANIEL 
AMOEDO MOLDES Mª JOSE 
AMOROSO ABUIN DELFINA 
ANDRADA  RINCON SOLEDAD 
ANDRES SANTA JOSE 
ANDRES SIERRA FERNANDO IGNACIO 
ANTUÑA SCHUTZE MARTA 
ARANDA GARRANCHO ANA MARIA 
ARANDA GONZALEZ DOLORES 
ARASANZ  LAPLANA JOSE ANTONIO 
ARCHS PRETEL FRANCISCO 
ARCONES GARCIA ROCIO 
ARCOS GONZALEZ FELIX 
ARESTI MUGICA REGINA Mª 
AREVALO AREVALO Mª  CARMEN 
ARIAS DELGADO Mª MERCEDES 
ARIAS HERREROS JOSE IGNACIO 
ARIAS TORRES MIGUEL 
ARIZA GIL  JESUS 
ARJANDAS DARYNANI DILIP 
ARNELA MAYO ISMAEL 
AROSTEGUI ARGALUZA Mª VICTORIA 
ARRANZ MAGDALENO JUAN ALBERTO 
ARRAYAS LINERO RAFAEL 
ARROYO AVILA BEATRIZ 
ARROYO DIAZ CARLOS HUGO 
ARROYO ROMERO CARLOS GUSTAVO 
ARROYO ROMERO FCO. JAVIER 
ARROYO SANTIAGO MANUEL 
ARROYO SOBRINO DAVID 
ARTAJO JARQUE FERNANDO Mª 
ARTEAGA PARDO JOSE 

PRAKASH 

SUNDERDAS 

ARUFE ESPIÑA PABLO 
ARUMI RAURELL XAVIER 
ASHTON SPARROWHAWK GILLIAN PAMELA 
ASTILLERO GARCIA MIGUEL ANGEL 
ASTORGA SANCHEZ JUAN ANTONIO 
ASTUDILLO CASALS ALEJANDRO 
AVELLANEDA GARCIA ANGEL FERNANDO 
AYALA GONZALEZ VICTOR RAMON 
AYUELA LOBATO JUAN JESUS 
AYZAGAR SOTO JAVIER 
BABILONI BELENGUER ANTONIO 
BACHS RABASCALL JOSEP 
BADAMMAL 
CHAINANI 
BADILLO SUAREZ Mª SANDRA 
BAHAMONDE GONZALEZ JORGE JUAN 
BALDOMINOS BALDOMINOS ALFIO 
BALIBREA LUCAS MIGUEL ANGEL 
BALLESTER MARTORELL MARTI 
BALLESTER VAZQUEZ IGNACIO JAVIER 
BALSEIRO PEREZ DE VILLAR RICARDO 
BAÑUELOS DIEZ MARTA LUISA 
BARAHONA VIÑES JORDI 
BARBA VALDIVIESO Mª ISABEL 
BARCELO BLANCH Mª LOURDES 
BARCIA CARMONA RAFAEL 
BARDAJI PLANA AGUSTIN 
BARDERA CALVO GEMMA Mª 
BARO CLARIANA SERGI 
BARQUIN VITORERO BEATRIZ 
BARRAGAN ZAPATA MARGARITA 
BARRAL CASADO RICARDO 
BARRAN CARIDAD JOSE MANUEL 
BARRENA CARABALLO FCO. JAVIER 
BARRIENTOS CHOCARRO JOSE CARLOS 
BARTOMEU FERRANDO JOAN 
BASCO RIBES Mª NORMA 
BASCUÑANA GARCIA AGUSTIN 
BASTANTE PATON RAMON FELIX 
BATISTA MEDEROS ANTONIO DAVID 
BATISTE ANGLES AMADEO 
BAUZA MARTORELL FELIO JOSE 
BECERRIL VALLEJO Mª ROSARIO 
BEHOBIDE PERALTA JORGE 
BELDA ALMIRA BORJA 
BELLO NAVARRO MIQUEL 
BELTRAN ANDREU MANUEL JORGE 
BENEDI LOPEZ CARLOS JAVIER 
BENGOCHEA BOTIN VICENTE 
BENITEZ CENTENO ANTONIO 
BENITO BARONA ANDER 
BENITO MARIJUAN ANTONIO JOSE 
BERNABEU JUAN ANTONIO JOSE 
BERNIER RUIZ DE GOPEGUI Mª ISABEL 
BERROCAL URBANO FCO. JESUS 
BERTOMEU GONZALEZ KILIAN 
BETANCOR GARCIA JOSE FCO. 
BLANCO IGLESIAS IGNACIO 
BLANCO RODRIGUEZ JUAN ANTONIO 
BLANES SURROCA KILIAN 
BLASCO MARI Mª JOSE 
BLASCO SAMPIETRO FCO. JAVIER 
BLAZQUEZ DE LA IGLESIA OSCAR 
BOADO ORORBIA LEOPOLDO 
BONDIA VIVES YESICA 
BONILLO GOMEZ LOURDES 
BONORA OLIVEROS FCO. JOSE 
BORRAS SALAS CRISTOBAL 
BOTELLO  NUÑEZ FELIPE 
BOULLOSA MOURE BENITO 
BRAVO MASA Mª INMACULADA 
BRIONES PEREZ DE LA BLANCA FERNANDO 
BRIONES SERRANO CLARA Mª 
BRITO PADRON INMACULADA 
BRU FORES RAUL 
BRUNET COMAS FRANCESCA Mª 
BULLON DE DIEGO FCO. JAVIER 
BURGOS BLANCO JUAN Mª 
BUSTAMANTE FONTES MAYDA LOURDES 
CABALLERO MARTINEZ JUAN RAMON 
CABEZAS CARDENAS MIGUELA 
CABRERA CABRERA VICENTE 
CABRERA LLAMAS FCO. JAVIER 
CABRERA MARTIN MIGUEL ANGEL 
CABRERA SUAREZ LUIS RICARDO 
CABRITO FERNANDEZ JUAN CRUZ 
CALAFAT ROIG JUAN 
CALDERON MORILLO Mª LUISA 

CALERO CASADO Mª LAURA 
CALLE DELGADO FELIX 
CALLES VAQUERO IVAN 
CALVA CORTES DANTE HUMBERTO 
CALVET REVERTE Mª PILAR 
CALVO HERNAN ALICIA 
CAMACHO MARTIN ANTONIA 
CAMACHO MARTINEZ PEDRO 
CAMOS COLOM MIQUEL 
CAMPOMANES IGLESIAS  Mª TERESA 
CAMPOS CARRERO Mª JOSE 
CAMPOS CRESPO PRISCILA 
CAMPS ALBERCH ENRIC 
CAMPS CARBONELL JOAQUIN 
CANIEGO MONREAL CARLOS 
CANO LOBATO BEATRIZ 
CANO PEREZ ANTONIO 
CANTARERO MARTINEZ BARTOLOME 
CANTERO NICOLAS Mª ANGELES 
CAÑAS AYUSO FRANCISCO 
CAO GONZALEZ NIEVES ESPERANZA 
CAPDEVILA PLA RICARDO 
CAPELLES LOPEZ JAVIER 
CAPISTROS LOPEZ HUERTA LAURA 
CARBAJO ALONSO ROMAN 
CARBO PRACHNER GUILLERMO 
CARBO ROYO JOSE JORGE 
CARBONELL ALSINA CHANTAL 
CARBONELL CHANZA FRANCISCO 
CARBONELL FUENTE JONATAN 
CARCELLER SUAREZ RAMON 
CARCOLE ARDEVOL JOSE 
CARDENO CHAPARRO FCO. MANUEL 
CARDERO TABARES SUSANA 
CARMONA ACEVEDO EUGENIO 
CARNE SALES Mª JOSE 
CARNICER SOSPEDRA DAVID 
CARO VIEJO JUAN ANTONIO 
CARPENA MARTINEZ Mª BELINDA 
CARRASCAL PRIETO LUIS EUSEBIO 
CARRASCO GONZALEZ Mª AMOR 
CARRASCO MARTIN ELOY 
CARRASCO MARTINEZ RAMON 
CARREÑO FALCON PEDRO 
CARRIL  GONZALEZ  BARROS  ALEJANDRO 
SERGIO 
CARTAGENA CUESTA MARIO 
CARULLA FELICES JORDI 
CASADO GALLARDO GERARDO 
CASADO HERRERO JOSEFA 
CASADO RODRIGUEZ Mª MARBELLA 
CASALS REIG IRMA 
CASAS CASTELLA LLUIS 
CASAS GRACIA CRISTINA 
CASAS ROYO SATURIO 
CASILLAS VIGARA JUAN 
CASSO MAYOR FRANCISCA 
CASTANY SANTANACH Mª ANGELES 
CASTAÑEDA PEREZ PABLO 
CASTELL AMENGUAL MARIA 
CASTELLANO  CARDALLIAGUET PABLO 
CASTELLANO ESCOBAR Mª BEGOÑA 
CASTELLANO GARCIA PABLO JOSE 
CASTELLANOS JARQUE MANUEL 
CASTILLO BLANCA ENRIQUE 
CASTILLO MARZABAL FCO. JOSE 
CASTILLO ORTEGA NICOLAS 
CASTILLO YBARRA Mª CARMEN 
CASTRESANA URIARTE RODOLFO 
CASTRILLO PEREZ TRINIDAD 
CASTRO VEGA XOSE 
CAYUELA  LINA 
CEBALLOS URCELAY CRISTINA 
CEJAS MARMOL ALBA Mª 
CEJUDO RODRIGUEZ JUAN CARLOS 
CELDRAN CARMONA JOSE Mª 
CERCUNS CANDALIGA JOSEFINA 
CERDAN GARCIA INMACULADA 
CERDEIRA BRAVO DE MANSILLA ALFONSO  
CERQUEIRA CRUCIO FERNANDO 
CERRATO LLERENA Mª ANGELES 
CERVERA AMADOR ANTONIO 
CERVERA GASCO NURIA PILAR 
CERVERO MARINA DANIEL 
CERVIÑO OTERO Mª LUZ 
CESPEDES CAPO MIGUEL 
CHACON MACIAS ELADIO SALVADOR 
CHAVARRI GONZALEZ ALVARO 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted 
accounting principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See 
Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a 
discrepancy, the original Spanish-language version prevails. 

P. 216 

FALGUERA 

MARTINEZ-ALARCON 

CID GUERREROS ROBERTO CARLOS 
CISTERO BOFARULL MARIA 
CIUDAD BRONCANO JUAN FCO. 
CLAPES ESQUERDA RAMON LUIS 
CLEMENTE BLANCO PAULA ANDREA 
CLIMENT MARTOS Mª ROSARIO 
COBO RIVAS RAMON 
COCA LOZA Mª DOLORES GENOVEVA 
COLLADO SOLER ANA JOAQUINA 
COMAS BERRADRE ANA 
CONTRERAS AMOEDO JAVIER 
CORBACHO SOLANCE Mª MAGDALENA 
CORCUERA BRIZUELA JOSE Mª 
CORDERO DE OÑA FRANCISCO 
CORDOBA PARODI JUAN ANTONIO 
CORDOBA TEJADA MANUEL 
CORONADO MANSILLA DIEGO 
COSCULLUELA SIN JOSE LUIS 
COSTA CALAF MONTSERRAT 
COSTA CAMBRA ANGEL 
COSTA GARCIA ROSA Mª 
COSTA PARIS JOSE LUIS 
CREIXANS PONS JOSE Mª 
CREIXELL GALLEGO XAVIER 
CRESPO  SANTIAGO Mª GLORIA 
CRESPO CRESPO ANGEL MANUEL 
CRESPO GOMEZ LUCAS 
CRESPO MARTINEZ JUAN ENRIQUE 
CRESPO MINCHOLED YOLANDA 
CUESTA  GONZALEZ  DE  LA  ALEJA  JAVIER 
VICENTE 
CUÑAT ALVAREZ OSSORIO JUAN LUIS 
CURROS NEIRA FCO. JAVIER 
DALMAU GOMEZ JORDI 
DE ANDRES DE PABLOS Mª ESTHER 
DE ARRIBA ARES ALVARO 
DE ASTOBIZA AGUADO IGNACIO 
DE BLAS QUEVEDO JOSE SANTOS 
DE DIEGO MARTI FCO. JOSE 
DE EUGENIO FERNANDEZ JOAQUIN 
DE 
ANTONIO 
DE  GUILLERMO  DE  SAN  SEGUNDO  Mª 
SONSOLES 
DE HARO GONZALEZ Mª LUISA 
DE LA CALLE PALACIOS TEODORO 
DE LA FUENTE TORRES ANAIS BEATRIZ 
DE LA HOZ REGULES FCO. JAVIER 
DE LA ORDEN MONTOLIO SANDRA 
DE LA SIERRA PEÑA ANDRES 
DE LA TORRE DEL CASTILLO CANDELARIA 
DE LA TORRE PEREZ NOELIA 
DE LAS CASAS PEREZ DE ORUETA JOSE LUIS 
DE LAS HERAS CASAS FCO. RAUL 
DE MARCOS MARDONES IÑIGO 
DE PABLO SAN MIGUEL JAVIER 
DE PASCUAL MASPONS AGUSTIN 
DE PRADO MANEIRO JOSE IGNACIO 
DE QUINTANA PEREZ ANNA 
DE SOLA FABREGAS FRANCESC 
DEHESA SAINZ DE LOS TERREROS ANGELA 
DEL BARCO ASENCIO MANUEL LUIS 
DEL POZO SANCHEZ SUSANA 
DEL RIO SERRANO JUAN FELIX 
DEL RIO USABEL IDOIA 
DELGADO GARCIA JOSE LUIS 
DELGADO OJEDA Mª ANGELES 
DELGADO RUIZ DIEGO 
DIAZ  RODRIGUEZ PALMERO JAVIER ADOLFO 
DIAZ BUSTOS JAIME 
DIAZ DE ESPADA LOPEZ DE GAUNA LUIS Mª 
DIAZ FLORES JUAN FCO. 
DIAZ FRANCO Mª ANTONIA 
DIAZ GARCIA MARINA 
DIAZ LORENZO LORENZO 
DIAZ PEREZ CARLOS 
DIAZ RISCO Mª LUISA 
DIAZ SANTAMARIA Mª VEGA 
DIAZ-ROMERAL MARTIARENA JOSE Mª 
DIENTE ALONSO SERGIO 
DIEZ  MELGOSA EDUARDO JOSE 
DIEZ AMORETTI FRANCISCO 
DOBLAS GEMAR ANTONIO 
DOMINGO BALTA MARIANO 
DOMINGUEZ CANELA INES 
DOMINGUEZ JARA RAFAEL JESUS 
DOMINGUEZ NAVARRO JAVIER 
DOMINGUEZ RODES JUAN LUIS 
DONAIRE MOLANO LUIS 
DONOSO BUENO CARLOS 
DORADO MUÑOZ MIRIAM 
DORDA VENTURA ANTONI 
DRIS MOHAMED SAMIR 

ANGEL 

ALMANSA 

DUQUE MEDRANO JUAN CARLOS 
DURAN VIDAL ANNA 
ECHANIZ LIZAUR Mª BELEN 
EGURROLA IRAOLA JESUS MIGUEL 
ELGUEA OMATOS EMILIO 
ELIAS ORELLANA JESUS 
ENRICH SASTRE ILENIA 
ENRIQUE SAAVEDRA CESAR 
ESCALONA BELINCHON JOSE ANTONIO 
ESCRIBANO BUENO JOSE ALBERTO 
ESCRIG CASTAÑO PILAR 
ESCUDERO NAHARRO ROQUE JAVIER 
ESCUDERO SANCHEZ RAFAEL PEDRO 
ESCUTIA DOTTI Mª VICTORIA 
ESPALLARGAS MONTSERRAT Mª TERESA 
ESPARCIA CUESTA FELISA 
ESPINAR MEDINA RICARDO 
ESPINILLA ORTIZ ROSARIO 
ESPIÑA GALLEGO ANA Mª 
ESPUIG IBORRA ELOISA 
ESPUNY  CURTO Mª NATIVIDAD 
ESQUERDO BADALONA VICENTE 
ESQUIROZ RODRIGUEZ ISIDRO 
ESTEBAN TAVIRA ANTONIO 
ESTEFANIA LARRAÑAGA GUILLERMINA 
ESTELLE PEREZ VICENTE 
ESTEVANEZ MOLINA VICENTE 
EUGENIO CUBEROS ANGEL ENRIQUE 
EUGERCIO HERRA FCO. JAVIER 
FABRA VERGE TERESA ROSARIO 
FARIÑAS MARTINEZ JOSE ANTONIO 
FARRE BOSCH CRISTINA 
FELEZ MARTIN FERMIN 
FELPETO PRIETO Mª TERESA 
FEO CLEMENTE ALEJANDRO 
FERNANDES MONTEIRO RODOLFO 
FERNANDEZ 
ALEJANDRINO 
FERNANDEZ CAMALEÑO Mª JULIA 
FERNANDEZ COLIN MIGUEL MARCELO 
FERNANDEZ  DE  TEJADA  ALMEIDA  CARLOS 
ENRIQUE 
FERNANDEZ DOMINGUEZ PABLO 
FERNANDEZ FERNANDEZ ANTONIO 
FERNANDEZ LOPEZ MIGUEL ANGEL 
FERNANDEZ MORAY EVA Mª 
FERNANDEZ MORO TATIANA 
FERNANDEZ ONTAÑON DANIEL 
FERNANDEZ PIÑEIRO ALBERTO 
FERNANDEZ PLACIN ERIC 
FERNANDEZ PUERTAS VICTOR MANUEL 
FERNANDEZ QUILEZ BEGOÑA MONICA 
FERNANDEZ RIOS Mª GORETTI 
FERNANDEZ RIVERO JAVIER 
FERNANDEZ RODRIGUEZ ALEJANDRO 
FERNANDEZ RODRIGUEZ Mª TERESA 
FERNANDEZ SILVA DIEGO Mª 
FERNANDEZ SOTO ANA Mª 
FERNANDEZ SOUTO Mª TERESA 
FERNANDEZ VEIGA MANUEL 
FERNANDEZ-LERGA GARRALDA JESUS 
FERNANDEZ-MARDOMINGO 
MIGUEL JOSE 
FERRADAS GONZALEZ JESUS 
FERRE  REVILLA NATALIA 
FERRE SABATE ALBERTO 
FERREIRA  FRAGA JULIAN 
FERREIRO GARCIA Mª CRISTINA 
FERRER GELABERT GABRIEL 
FILGUEIRAS VERDEAL MARIA TERESA 
FIRVIDA PLAZA BELEN 
FISHER  COLLETTE 
FLORES MOLERO GREGORIO 
FLORES PUIGVERT MARÇAL 
FLUVIA PEIRO MARIOLA 
FONTAN ZUBIZARRETA RAFAEL 
FONTANIELLA FERNANDEZ JOSE LUIS 
FONTECHA ALVAREZ Mª VICENTA 
FONTES RODRIGUEZ DOMINGO 
FORCADA RIFA DAVID 
FORCEN LOPEZ Mª ESTHER 
FRANCES MAESTRE FRANCISCA 
FRANCES MICO CARMELO 
FRANCO ALADRÉN JUAN CARLOS 
FRANCO MARTINEZ JUAN JOSE 
FUCHS  KARL JOHANN MAX 
FUENTE RODRIGUEZ Mª PILAR 
FUENTES SALORIO Mª BELEN 
FUENTESECA FERNANDEZ MIGUEL 
FUSTER AMADES MAGDALENA ROSA 
GABIÑO DIAZ JUAN ANTONIO 
GAGO COMES PABLO 
GAITAN PERLES JUAN JOSE 

BARRIUSO 

GALAN MERCHAN Mª OLALLA 
GALEANO BARRADO MARCOS 
GALINDO LOPEZ TOMAS 
GALINDO SANCHO PALMIRA 
GALLARDO AROZENA MARGARITA 
GALLARDO GALLARDO BEATRIZ ANA 
GALVEZ RUIZ PEDRO FCO. 
GAMBOA DONES SUSANA 
GAMEZ MARTINEZ ANTONIO MANUEL 
GANDARA DUQUE Mª MILAGROS 
GARATE MINTEGUI FRANCISCO 
GARAY GURBINDO FELICIDAD Mª ANGELES 
GARCIA ALVAREZ-REMENTERIA ANTONIO 
GARCIA ARRIBAS Mª SAGRARIO 
GARCIA BASCUÑANA Mª CRISTINA 
GARCIA CACERES JULIO 
GARCIA CANAL JAVIER 
GARCIA CASO ENCARNACION 
GARCIA DAUDER VICENTE 
GARCIA DEL HOYO VIRGINIA 
GARCIA DIAZ Mª CARMEN 
GARCIA DIAZ RAMON JESUS 
GARCIA FONDON CONSTANTINO 
GARCIA GARCIA JOSE MIGUEL 
GARCIA GARCIA REMEDIOS 
GARCIA GONZALEZ PILAR 
GARCIA HERNANDEZ SIGFREDO 
GARCIA HIERRO JIMENEZ FCO. JAVIER 
GARCIA LAZARO VANESA 
GARCIA LORENZO JAVIER 
GARCIA MEJIAS JUAN ANTONIO 
GARCIA MUÑOZ MARIA OLGA 
GARCIA NAVARRO ROBERTO 
GARCIA OVALLE OSCAR 
GARCIA PEREZ ALICIA 
GARCIA PEREZ DE ARRILUCEA RAMON 
GARCIA PEREZ OLGA 
GARCIA PERIS SANTIAGO DAVID 
GARCIA PUJADAS MONTSERRAT 
GARCIA RIAL FELIPE 
GARCIA RODRIGUEZ ANA ISABEL 
GARCIA RODRIGUEZ JOSE FERNANDO 
GARCIA ROSALES JUAN ANTONIO 
GARCIA RUBIO ELENA 
GARCIA RUIVIEJO SERGIO 
GARCIA SAAMEÑO JUAN JOSE 
GARCIA SANCHEZ LUIS 
GARCIA SENENT VERONICA 
GARCIA SIERRA JOSE MANUEL 
GARCIA-TRESPALACIOS GOMEZ PABLO 
GARCIA-VALENCIANO LOPEZ LUIS 
GARRIDO ARAN FRANCISCO 
GARRIDO GOMEZ ISABEL 
GASCON VAL JESUS 
GENE TICO REMEI 
GENESTAR BOSCH ANDRES 
GENOL ESTEVEZ ANTONIO 
GEORKIAN BABAYAN LEILA 
GESTEIRO MOREIRA JOSE GERMAN 
GIJON EXPOSITO NATALIA 
GIL BELMONTE CONRADO 
GIL BELMONTE SUSANA 
GIL FERNANDEZ JUAN JOSE 
GIL RODRIGUEZ RICARDO 
GIL TIO JULIA 
GIL UREÑA Mª CARMEN 
GIL USON MARTA 
GILI MARQUEZ JORGE LUIS 
GIMENO CACHO Mª CRISTINA 
GINE ABAD FCO. JOSE 
GINES LAHERA DARIO ALFONSO 
GISTAU LATRE LAURA 
GODOY GARCIA FCO. JAVIER 
GOMEZ ANDRES JUAN JOSE 
GOMEZ ASUA ASIER 
GOMEZ CAPEANS JUAN JESUS 
GOMEZ DE MAINTENANT MARTA Mª 
GOMEZ EBRI CARLOS 
GOMEZ FERNANDEZ JOSE IGNACIO 
GOMEZ GOMEZ DAMIAN 
GOMEZ GONZALEZ MIGUEL CLEMENTE 
GOMEZ JUEZ ARTURO Mª 
GOMEZ LOBO JUAN 
GOMEZ MARTINEZ ALBERTO 
GOMEZ MARTINEZ LUIS 
GOMEZ TORRES Mª CATALINA 
GOMEZ VALVERDE ANTONIO 
GOMEZ VAZQUEZ Mª JESUS 
GOMEZ VELILLA Mª BRIGIDA 
GOMEZ-LANDERO GUIJARRO Mª LUISA 
GOMIS JIMENEZ CARLOS 
GONZALEZ AGUILERA JOSE MIGUEL 
GONZALEZ ALONSO LUIS MIGUEL 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted 
accounting principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See 
Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a 
discrepancy, the original Spanish-language version prevails. 

P. 217 

GONZALEZ ALONSO REBECA 
GONZALEZ ALVAREZ NOELIA 
GONZALEZ ANTA RODRIGUEZ ORTA PEDRO 
GONZALEZ BENAVIDES Mª LIBERTAD 
GONZALEZ BORINAGA IVANA 
GONZALEZ CARDOSA INMACULADA 
GONZALEZ COCA Mª DE LA ENCINA 
GONZALEZ DIAZ VICTORINO 
GONZALEZ ESPARZA JUANA Mª 
GONZALEZ FEO SERGIO 
GONZALEZ FREIJO ROSALIA 
GONZALEZ GARCIA ANTONIO 
GONZALEZ GARCIA JORGE 
GONZALEZ GARCIA JUSTO 
GONZALEZ GARCIA SERGIO 
GONZALEZ GARRE PATRICIO JULIAN 
GONZALEZ GONZALEZ JOSE MANUEL 
GONZALEZ GONZALEZ JOSE MANUEL 
GONZALEZ GONZALEZ Mª ANGELES 
GONZALEZ GONZALEZ VICTOR JAVIER 
GONZALEZ HERNANDEZ ALBERTO 
GONZALEZ JIMENEZ FRANCISCO 
GONZALEZ JIMENEZ NESTOR 
GONZALEZ JUSTO CARLA 
GONZALEZ LANZA ALEXIA Mª 
GONZALEZ LUIS JULIAN 
GONZALEZ LUNA ISMAEL 
GONZALEZ MARIN MANUEL 
GONZALEZ MAYO GONZALO 
GONZALEZ MOLANO FCO. JAVIER 
GONZALEZ MONTERO CONCEPCION 
GONZALEZ MONZON MARIO 
GONZALEZ MOSQUERA FERNANDO 
GONZALEZ PARRA RICARDO 
GONZALEZ PAVON FCO. JOSE 
GONZALEZ PEREZ ANA RUTH 
GONZALEZ RAMIREZ JOSE 
GONZALEZ RODRIGUEZ FRANCISCO 
GONZALEZ SOCAS ANTONIA MARINA 
GONZALEZ TABOADA JOSE 
GONZALO SAINZ FCO. JAVIER 
GOÑI IDARRETA ANA Mª 
GOPAR  MARRERO PABLO 
GOROSTARZU DIAZ MIGUEL ANGEL 
GRACIA CAMATS ENRIC 
GRACIA JACOBO EMILIO 
GRANDA RODRIGUEZ DE LA FLOR ARMANDO 
GRAÑON LOPEZ LUIS ALBERTO 
GRASSA VARGAS FERNANDO 
GRELA CASTRO MARCELINO 
GROS JAQUES ENRIQUE MANUEL 
GUARAS JIMENEZ Mª RESURRECCION 
GUELL MERRY DEL VAL IGNACIO 
GUERRA CEBALLOS JUAN LUIS 
GUERRA GARCIA DE CELIS JOSE JUAN 
GUERRA MENGUAL MARCOS 
GUIJARRO BACO JUAN JOSE 
GUIJARRO CRUZ MARTA 
GUILLEN RUIZ EMILIO 
GUMBAU RODA JAIME JOSE 
GUTIERREZ FERNANDEZ MARIA 
GUTIERREZ GALENDE IGNACIO 
GUTIERREZ GARCIA AZAHARA 
GUTIERREZ LORENZO ANGEL 
GUTIERREZ PASTOR JUAN CARLOS 
GUZMAN GARCIA Mª JESUS 
GUZMAN GONZALEZ EMILIANO 
HENCHE MUÑOZ GREGORIA 
HERAS HERNANDEZ FERNANDO 
HERAS TERREROS ALFREDO 
HEREDERO POL OSCAR EDUARDO 
HERMO MARTINEZ MARTA 
HERMOSO  NUÑEZ PEDRO 
HERNANDEZ ALEJANDRO JOSE MANUEL 
HERNANDEZ ALEJANDRO JUDITH 
HERNANDEZ FERRERA JOSE ALBERTO 
HERNANDEZ MANRESA JOSEFA 
HERNANDEZ MANRIQUE CARLOS MANUEL 
HERNANDEZ NUÑEZ ALVARO 
HERNANDEZ PELARDA ANGEL FELIPE 
HERNANDEZ PRIETO MIGUEL ANGEL 
HERNANDEZ SANCHEZ JOSE RAMON 
HERNANDEZ SANCHEZ Mª ISABEL 
HERNANDEZ VELAZQUEZ JOSE GREGORIO 
HERRAIZ ARGUDO CONSUELO 
HEVIA PATALLO TERESA 
HIDALGO GOMEZ VALENTINA 
HIDALGO PEREZ JOSE ANTONIO 
HITA JURADO DAVID 
HORTELANO GARCIA RICARDA 
HUERTAS FERNANDEZ JUAN ANTONIO 
HUGUET CABRERA SERGIO 
IBAÑEZ IBAÑEZ LUIS 

MANUEL 

ALCANTARA 

IBAÑEZ LERA ALEJANDRO 
IBAÑEZ NIETO ADORACION MAR 
IBAÑEZ SANCHEZ JAVIER 
IBAÑEZ ZORRILLA Mª IZASKUN 
IGLESIAS GONZALEZ Mª ARANZAZU 
IGLESIAS LORENZO LUCIANO 
IGLESIAS MARTIN SANTIAGO 
IGLESIAS SEXTO JOSE LUIS 
ILIEVA NENKOVA KATIA 
INFANTES 
ALEJANDRO 
IRIGOYEN GARCIA VICTORIA EUGENIA 
ISACH GRAU ANA Mª 
ISERTE MUÑOZ FCO. JAVIER 
IVARS PERIS PABLO JOSE 
IZQUIERDO  DOLS  MIGUEL 
JAEN CLAVEL LEONARDO 
JANER VALENTI IGNACIO 
JARA GUERRERO FRANCISCO 
JIMENEZ ARROYO BLAS 
JIMENEZ BETANZOS DAVID 
JIMENEZ CALERO CONSUELO 
JIMENEZ LORENTE MANUEL 
JIMENEZ MARQUEZ Mª DOLORES 
JIMENEZ PINEDA MERCEDES 
JIMENEZ RAMOS IGNACIO 
JIMENEZ THOMAS EMILIO 
JORDAN CHIVELI IGNACIO 
JOVER BENAVENT ENRIQUE 
JUAN TORTOSA FEDERICO 
JUANOLA COCH MARTI 
JUESAS FERNANDEZ ENRIQUE 
JULIAN  SANZ MARIA  
JUNQUERA  FRESCO BEATRIZ INMACULADA 
JURADO CORDOBES RICARDO JESUS 
KNUCHEL  FRITZ 
LABORDA CARNICER FELIPE 
LADRON GALAN FRANCISCO 
LAGUNA SEBASTIANES FCO. MANUEL 
LALANZA PINA VALERO BLAS 
LALMOLDA SANZ PABLO 
LAMBERT  JONATHAN RAYMOND 
LAMONEDA PRIETO DIEGO 
LAMY GARCIA ANTONIO 
LANAU ALTEMIR RAMON ANGEL 
LANAU SERRA Mª FRANCISCA 
LANERO PEREZ MIGUEL ANGEL 
LARA MARTINEZ CARLOS 
LARA VIDAL FCO. JOSE 
LARREA ORCOYEN ASIER 
LARROSA ESCARTIN ANA BELEN 
LASO CASTAÑERA JOSE FCO. 
LEAL ARIAS GUILLERMO 
LEÑA CAMACHO ROSA Mª 
LEON ACOSTA MANUEL TOMAS 
LEON ANTOÑANZAS MARIO 
LEON CRISTOBAL JOSE LUIS 
LEON MARTINEZ JUAN 
LIARTE BENEDI Mª INMACULADA 
LIMIÑANA MARTINEZ LORENZO 
LIMONCHI  LOPEZ HERIBERTO 
LINARES LOPEZ RAMÓN 
LINO MAÑERU Mª ANGELES 
LIÑANA VICO VICENTE 
LLAMAS ABADIÑO EDUARDO 
LLAMAZARES GALVAN ALBERTO 
LLANDRICH LLANDRICH Mª CARMEN 
LLEONART CATEURA PERE 
LLOBET VILA AUGUSTO 
LLORENS ARMENGOL ALEJANDRO 
LLUCH RODRIGUEZ CRISTINA 
LOMAS PEREZ JESUS Mª 
LOPE CARVAJAL JUAN JESUS 
LOPEZ ARIAS Mª EUGENIA 
LOPEZ BERGUA MARTI 
LOPEZ CARCAS EDUARDO 
LOPEZ DELGADO Mª PILAR 
LOPEZ FERNANDEZ FERNANDO 
LOPEZ FERNANDEZ RAQUEL 
LOPEZ FIDALGO Mª MONICA 
LOPEZ FRAILE LUIS ANTONIO 
LOPEZ GARCIA ANTONIO 
LOPEZ GARCIA ANTONIO PEDRO 
LOPEZ GRANADOS JOSE Mª 
LOPEZ HERNANDEZ ALVARO 
LOPEZ LOMA ALFONSO FCO. 
LOPEZ LOPEZ DORLETA 
LOPEZ LOPEZ IGNACIO 
LOPEZ LOPEZ Mª MAR 
LOPEZ LOZANO ROSA Mª 
LOPEZ LUQUE IGNACIO 
LOPEZ MANCIÑEIRAS Mª CARMEN 
LOPEZ MARTINEZ MANUELA 

LOPEZ MERINO ANTONIO 
LOPEZ PRO DIEGO 
LOPEZ RASCON Mª JESUS 
LOPEZ RUBAL ANTONIO 
LOPEZ SARALEGUI ELENA Mª TRINIDAD 
LOPEZ SEGURA JUAN FCO. 
LOPEZ SEQUERA PEDRO 
LOPEZ TORRES PATRICIA 
LORENZO  VILLAMISAR JESUS MANUEL 
LORENZO SEGOVIA SUSANA 
LORENZO VELEZ JUAN 
LORES FANDIÑO JUAN JOSE 
LOSADA LOPEZ  ANTONIO 
LOUBET MENDIOLA JAVIER 
LOZANO ROSA FAUSTINO 
LUGILDE VELEZ JOSE LUIS 
LUJAN FALCON JUAN CARLOS 
LUNA ARIZA RAFAEL IGNACIO 
LUNA GARCIA MINA ANTONIO FERMIN 
LUQUE FERNANDEZ JULIA 
MACHIN CARREÑO FELIX ALBERTO 
MACIAS FONTANILLO ISAAC SANTIAGO 
MACIAS GUERRERO MANUEL 
MADRONA MARTINEZ MIRIAM 
MAESTRE RODRIGUEZ JUAN JESUS 
MAGAÑA PLAZA PEDRO ANTONIO 
MALMAGRO BLANCO ANTONIO 
MALUENDA URGEL NURIA 
MANTEIGA ROSENDE JOSE MANUEL 
MARANDI ASSL MOHAMMAD 
MARAÑON OTEIZA Mª CRISTINA 
MARCHANTE GARCIA MARTA Mª 
MARCOS BERNARDO Mª TERESA 
MARGALIDA  GATNAU JOSE Mª 
MARIAKA AMERIGO GUSTAVO 
MARIN LLORIS ANTONIO ANGEL 
MARIN PEREZ ANA MERCEDES 
MARQUES GONZALEZ Mª FRANCISCA 
MARQUES MENENDEZ JOSE LUIS 
MARQUEZ PEREZ LAURA 
MARRERO GONZALEZ PLACIDO VICTOR 
MARRERO MAYORGA Mª ROSA 
MARROYO MONGE MANUEL 
MARTI AVILES Mª JOSE 
MARTI SALA ESTHER 
MARTI TORRENTS MIQUEL 
MARTIN CARLOSENA RAFAEL 
MARTIN GARCIA ELIAS 
MARTIN GRANADOS JUAN 
MARTIN HERNANDEZ PEDRO Mª 
MARTIN JIMENEZ ANSELMO 
MARTIN LOPEZ CARLOS FCO. 
MARTIN MAYOR ANTONIO 
MARTIN MURILLO IGNACIO JOSE 
MARTIN NADAL ALBERTO 
MARTIN RAMIREZ FRANCISCO 
MARTIN VIZAN MILAGROS 
MARTINEZ ANDRES Mª ANGELES 
MARTINEZ BERMUDEZ JOSE FCO. 
MARTINEZ BERMUDEZ LEOPOLDO 
MARTINEZ CASTRO MANUEL FCO. 
MARTINEZ GAMEZ CARMEN Mª 
MARTINEZ GARCIA CARLOS 
MARTINEZ GARCIA PEDRO RAFAEL 
MARTINEZ GOMEZ MIGUEL AMARO 
MARTINEZ GONZALEZ VANESA 
MARTINEZ HERNAEZ Mª DOLORES 
MARTINEZ MARTOS LUIS CARLOS 
MARTINEZ MENDOZA DIEGO 
MARTINEZ MOYA DIEGO 
MARTINEZ PARRA ENRIQUE 
MARTINEZ PEREZ JOSE FCO. 
MARTINEZ PEREZ JOSE Mª 
MARTINEZ PUJANTE ALFONSO 
MARTINEZ RIVADAS FRANCISCO 
MARTINEZ VECINO Mª CONCEPCION 
MARTINEZ VERA Mª ESTRELLA 
MARTINEZ VILLAR FRANCISCO 
MAS NEBOT JOSE Mª 
MASDEU BALLART MONTSERRAT 
MASIP ESCALONA DAVID 
MASSOT PUNYED MONTSERRAT 
MATA MARCO CARMEN 
MATA SANTIN ENRIQUE 
MATEO SANTIAGO IGNACIO MANUEL 
MAYA MONTERO ANGEL 
MAYORAL MURILLO FCO. JAVIER EUSEBIO 
MAYORDOMO PULPON ALBERTO 
MAZO ORTEGA Mª NURIA 
MAZON  GINER JOSE FERNANDO 
MECHO PAUNER NOELIA 
MECIA FERNANDEZ RAMON 
MEDINA GONZALEZ JON ANDER 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted 
accounting principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See 
Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a 
discrepancy, the original Spanish-language version prevails. 

P. 218 

MEDINA VALLES JUAN CARLOS 
MELCHOR GOMEZ CANDIDO DANIEL 
MENDEZ BANDERAS LUIS FELIPE 
MENDEZ HERNANDEZ CAYETANO 
MENDEZ HERNANDEZ Mª CRUZ 
MENDEZ ZAPATA Mª PILAR 
MENDIZABAL GOIBURU AGUSTIN 
MERA RANCAÑO MANUEL 
MERELAS CASTRO SONIA 
MERINO MARTINEZ CESAR JOAQUIN 
MESA VIÑAS ARGEO 
MESANZA  QUERAL ALBERTO GUILLERMO 
MIALDEA CARRASCO JULIA 
MIER ROMAN SILVIA 
MIGUEL  BENITO JOSE ANDRES 
MIGUEL HERNANDEZ JAVIER 
MINER GUERRERO JAVIER 
MIÑO PEREZ JOSE IGNACIO 
MODINO MARTINEZ MANUEL ANGEL 
MODOL  RUIZ CRISTINA 
MOLINA HERRIEGA MIGUEL 
MOLINA LOPEZ RAFAEL 
MOLINA LUCAS Mª ALMUDENA 
MOLL BRAGAGIA ANALINA 
MOLLEJA BELLO Mª CARMEN 
MONCHONIS TRASCASAS PEDRO 
MONREAL RUBIO PATRICIO 
MONROY CABAÑAS JULIAN 
MONROY REY PATRICIA 
MONSERRAT OBRADOR RAFAEL 
MONTANER ARBONA FRANCISCO 
MONTEAGUDO NAVARRO MARIA 
MONTERO BEJARANO FCO. JAVIER 
MONTES SADABA FCO. JAVIER 
MONTESINOS CONTRERAS VICENTE 
MONTIEL GUARDIOLA Mª JOSEFA 
MOR FIGUERAS JOSE ANTONIO 
MORA GIRONA JOSE MANUEL 
MORACHO MUÑOZ JOSE ANGEL 
MORALEDA GALAN RAFAEL 
MORANTE REDONDO MANUEL ANGEL 
MORCILLO  GARCIA JOSE LUIS 
MORCILLO  GRANADO FRANCISCO 
MOREIRA  GARCIA JULIO CESAR 
MORENES SOLIS Mª ROCIO 
MORENO BLESA JUAN IGNACIO 
MORENO CAMPOS JOAQUIN 
MORENO DE MIGUEL VICENTE 
MORENO DEL PINO NICOLAS 
MORENO LATORRE DANIEL 
MORENO MAROTO LUIS MIGUEL 
MORENO SILVERIA Mª ISABEL 
MORGA GUIRAO Mª PILAR 
MORODO PASARIN PURA 
MOROTE ESPADERO RAFAEL MANUEL 
MORSO PELAEZ JOSE RAMON 
MORUNO GONZALEZ MIGUEL ANGEL 
MOSQUERA ARJONA JESUS 
MOUZO CASTIÑEIRA JESUS ANTONIO 
MUIÑO DIAZ Mª MAR 
MULET MULET VICENT JOSEP 
MUNGUIA TORRES JUAN MIGUEL 
MUNIN MOSQUERA SANDRA 
MUÑOZ BERZOSA JOSE RAMON 
MUÑOZ BONET JOAQUIN BERNARDO 
MUÑOZ CALVO FERNANDO JOAQUIN 
MUÑOZ PINEDA FCO. ANTONIO 
MUÑOZ RAMOS PEDRO 
MUR CEREZA ALVARO JESUS 
MURGA PEINADO JOSE ALBERTO 
MURO ALCORTA Mª ANTONIA 
MUSA MOHAMED ABDELAZIZ 
MUZAS BALCAZAR JESUS ANGEL 
MYLNIKAVA  LIUDMILA 
NACHER NAVARRO Mª VANESSA 
NAHARRO GATA MANUEL 
NARANJO PEREZ JUAN CARLOS 
NAVARRO CUESTA ESTER 
NAVARRO MARQUEZ JOSE MANUEL 
NAVARRO MORALES JOAQUIN 
NAVARRO SAENZ Mª MAR 
NAVARRO UNAMUNZAGA FCO. JAVIER 
NAZABAL  ORTUETA PABLO 
NEGRETE LEAL LUIS MANUEL 
NEIRA ALIAGA FERNANDO 
NIETO GONZALEZ RUFINO 
NODA MORALES HECTOR JOSE 
NOVELLA MORALES MANUEL 
NOVO MARTINEZ ALBA 
NOVOSELOVA  ELENA 
NUÑEZ MAILLO VICENTE JESUS 
NUÑEZ VIÑAS SANDRA Mª 
NUÑO NUÑO AZUCENA 

OBELLEIRO RODRIGUEZ JOSE MANUEL 
OGAZON GOMEZ YON ANDONI 
OJEDA PEREZ FCO. JOSE 
OLIVA PAPIOL ENRIQUE 
OLIVER GUASP BARTOLOME 
OLIVER MOMPO JOSE 
OLMEDO APARICIO CARLOS 
OLMO BARONA ANDRES 
OLMOS LOPEZ MARCOS 
ORDOYO CASAS ANA Mª 
ORRIOLS GESE JORDI 
ORTEGA AGULLO JOSE 
ORTEGA ALTUNA FERNANDO Mª 
ORTEGA JIMENEZ FRANCISCO  
ORTIZ ACUÑA FRANCISCO 
ORTIZ ALVAREZ BENITO 
ORTIZ GARCIA JUAN ANTONIO 
ORTIZ GARCIA RAFAEL 
ORTIZ MARTIN FCO. EULOGIO 
ORTS BERENGUER JUAN JOSE Mª 
ORTUÑO  CAMARA JOSE LUIS 
ORTUÑO FERNANDEZ JOSE LUIS 
ORUS RODES RICARDO 
OSTROWSKA  JOANNA 
OTERO ALVAREZ JULIA 
OUTEIRIÑO VAZQUEZ JOSE Mª 
OVIEDO PEREZ ZULEMA 
PABLOS MUÑOZ Mª JESUS 
PACHA PRIOR BEATRIZ 
PADILLA CABRERA ROMINA DEL CARMEN 
PADILLA MOLINA MARIA 
PADILLA ORTEGA GENOVEVA 
PADRON GARCIA HERCILIO JOSE 
PAEZ ORDOÑEZ SERGIO 
PALACIOS NAVAL IGNACIO 
PALAU DE LA NOGAL JORGE IVAN 
PALAZON GARCIA JOSE MIGUEL 
PANDAVENES CANAL AZUCENA Mª 
PANIAGUA VALDES MILAGROS 
PARDINES GARCIA ANTONIO 
PARDO CANO FCO. JAVIER 
PAREDES VERA GRACIA 
PARENT FITE JAUME 
PARNAU BOSCH JOAN 
PARRA ASENSIO Mª TERESA 
PARRA MAIQUEZ JOAQUINA 
PARREÑO MENDEZ Mª JOSE 
PASTOR GOMEZ PASCUAL 
PASTOR MARCO JOSE LUIS 
PATIÑO ROBLES Mª CONCEPCION 
PAULINO CARCELLES LUIS MIGUEL 
PAZ BARKBY ALISON SUSAN 
PAZ GRANDIO FCO. JOSE 
PAZOS SANCHEZ JAVIER 
PEDEVILLA BURKIA ADOLFO 
PEINADO MARTINEZ JOSE ANGEL 
PELLICER  BARBERA MARIANO  
PENA DIAZ JOSE MANUEL 
PEÑA  LOPEZ MILAGROS 
PEÑA NAVAL JESUS 
PEÑA PEÑA MANUEL 
PEÑAS  BRONCHALO JOSE MIGUEL 
PEÑATE SANTANA DUNIA 
PERDOMO PEÑA PATRICIA 
PEREA PRIETO JOSE LUIS 
PEREZ ABAD JAUME 
PEREZ ALVAREZ LAURA 
PEREZ ANDREU ALEJANDRO 
PEREZ CAMACHO MIGUEL ANGEL 
PEREZ CHAVARRIA JOAQUIN MIGUEL 
PEREZ CORDOBA VICTOR MIGUEL 
PEREZ DE LIS FERNANDEZ JOSE DANIEL 
PEREZ DOMENECH JOSE MANUEL 
PEREZ FERNANDEZ Mª DOLORES 
PEREZ GOMEZ CARMEN BEGOÑA 
PEREZ GUTIERREZ SANTIAGO 
PEREZ IGLESIAS SUSANA 
PEREZ MAGALLARES EMILIO 
PEREZ MALON Mª BELEN 
PEREZ MASCUÑAN JORGE 
PEREZ MORENO YOLANDA 
PEREZ ORTEGA ANA ISABEL 
PEREZ PEREZ JOSE MANUEL 
PEREZ POYATOS EMILIO JOSE 
PEREZ SANTOS ALFONSO 
PEREZ SOTO PABLO MANUEL 
PEREZ-ARCOS ALONSO JUANA Mª 
PEROLADA VALLDEPEREZ ANDRES 
PERTUSA MONERA ENCARNACIÓN 
PINILLA VELA FCO. JAVIER 
PINTOR ZAMORA GUADALUPE 
PISONERO PEREZ JAVIER 
PIZA PROHENS BARTOMEU ANTONI 

PLA NAVARRO EMILIA 
PLANAS VIDAL PERE DOMINGO 
PLANELLA SARGATAL ORIOL 
PLANELLS ROIG JOSE VICENTE 
PLANO IZAGUIRRE JOSE DANIEL 
PLASENCIA TORRES GERARDO 
POLO PRIETO BORJA 
PONCE VELAZQUEZ JOSEFA 
PORRAS JURADO JUAN 
PORTA MENGOT JOSE VICENTE 
PORTILLA ARROYO ALICIA 
POTAPOVICH  IGOR 
POUS ANDRES JUAN 
POZO RIVAS CARMEN Mª 
PRADA PRADA Mª CARMEN 
PRADO PAREDES ALEJANDRO 
PRESA GARCIA ALFONSO ABILIO 
PRIETO BENEITEZ VICTOR JESUS 
PRIETO RICO MAURO 
PUERTA BROTO SILVIA 
PUERTAS VALLES Mª LUISA 
PUGA LOPEZ Mª DOLORES 
PUIG SEMPERE FILOMENA 
PUJOL HUGUET AMADEU 
PUJOLS SERRA RAMON 
PUP  ANCA 
QUERO GUTIERREZ CARIDAD 
QUILEZ SANCHEZ ANDRES 
QUIRALTE FUENTES RUBEN 
RAGA PENELLA JUAN 
RAMIREZ JORQUERA MIGUEL ANGEL 
RAMIREZ LOPEZ AGUSTIN 
RAMIREZ RUBIO JOSE RAMON 
RAMIREZ TORNES ALAIN LAZARO 
RAMIS FERRER FRANCISCO 
RAMOS CAGIAO AMPARO 
RAMOS CALDERON RAUL 
RAMOS ROMERO JUAN JESUS 
RAMOS SOBRIDO JOSE ANDRES 
RANEDO VITORES Mª MILAGROS 
RANZ YARRITU JAVIER 
RATON BELLO MIGUEL ANGEL 
RAVELO RAMIREZ JUAN ALFONSO 
REBOLLO CAMBRILES JUAN ROMAN 
RECAJ ERRUZ ENRIQUE CLEMENTE 
RECIO CEÑA TOMAS 
RECUENCO BENEDICTO JOSEFINA MATILDE 
REGA RODRIGUEZ Mª LUISA 
REGLERO BLANCO Mª ISABEL 
REICHARDT  OLIVER MARK 
REIFS PEREZ MANUEL 
REINA GARCIA ANA ESTHER 
REINA PUEYO MANUEL 
RELAÑO CAÑAVERAS CRISTOBAL 
REMENTERIA LECUE AITOR 
REMON ROCA RAMON TOMAS 
REMON SAENZ CESAR 
RETAMERO VEGA MANUEL 
REVUELTA GUTIERREZ LAURA 
REY FERRIN PAULA 
REY GONZALEZ NICOLAS 
REY PAZ ROCIO 
REYES BLANCO FCO. JAVIER 
REYES BLANCO RAFAEL 
REYES LANZAROTE FRANCISCA 
REYES QUINTANA VICTORIO JESUS 
REZA MONTES FCO. JAVIER 
RIBAS RUBIO PEDRO 
RIBERA AIGE JOSEFA 
RIERA PALOP JOSE CARLOS 
RINCON GUTIERREZ Mª PILAR 
RIOJA ROMAN RAQUEL 
RIOLOBOS GALLEGO MERCEDES 
RIOS GARCIA PAULA 
RIPOLL BARRACHINA ENRIQUE 
RIVAS ANORO FERNANDO 
RIVAS CASTRO JOSE CARLOS 
RIVAS URBANO JOSE 
RIVERA FERNANDEZ Mª CAMINO 
RIVERO RIVERO SAMUEL 
ROBLES ALONSO SARA 
ROBLES SANCHEZ ROSA Mª 
RODES BIOSCA CARLOS RAFAEL 
RODRIGUEZ ALVAREZ Mª ISABEL 
RODRIGUEZ CAÑIZARES ANTONIO JAVIER 
RODRIGUEZ CARBALLO JOSE LUIS 
RODRIGUEZ CEDILLO LORENA 
RODRIGUEZ CIFUENTES IVAN 
RODRIGUEZ DELGADO RENE 
RODRIGUEZ DONOSO JOSE MARIO 
RODRIGUEZ FERNANDEZ ESPERANZA 
RODRIGUEZ GALVAN SARA ISABEL 
RODRIGUEZ GROVA AMELIA 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted 
accounting principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See 
Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a 
discrepancy, the original Spanish-language version prevails. 

P. 219 

RODRIGUEZ LLOPIS MIGUEL ANGEL 
RODRIGUEZ LOPEZ OLGA 
RODRIGUEZ MARTI NEUS 
RODRIGUEZ MARTINEZ RAFAEL 
RODRIGUEZ MUÑOZ JOAQUIN JOSE 
RODRIGUEZ OTERO MIRIAN 
RODRIGUEZ PEREZ Mª JOSE 
RODRIGUEZ RODRIGUEZ JUAN CARLOS 
RODRIGUEZ RODRIGUEZ MARIA 
RODRIGUEZ RODRIGUEZ Mª CARMEN 
RODRIGUEZ ROGEL MANUEL ALEJANDRO 
RODRIGUEZ RUIZ JUAN ANTONIO 
ROGADO ROLDAN ROSA 
ROGET LEMUS JOSE MANUEL 
ROIG FENOLLOSA JUAN BAUTISTA 
ROIG MARTORELL NURIA 
ROJAS SOLER FRANCISCO 
ROJAS TRONCOSO PEDRO 
ROLDAN SACRISTAN JESUS HILARIO 
ROMAN BERMEJO Mª ISABEL 
ROMAN CAMPOS Mª ETELVINA 
ROMAN CIVIDANES CONSTANTINO 
ROMERO ARIAS TATIANA 
ROMERO AZNAR JOSE MANUEL 
ROMERO EXPOSITO VANESA 
ROMERO MENDEZ JUAN ANTONIO 
ROMERO MORENO MANUEL RAMON 
ROMERO RODRIGUEZ JOSE GIL 
ROMERO SIERRA BENJAMIN 
ROPERO MONTERO MIGUEL ANGEL 
ROS PEREZ XAVIER 
ROSALES ROMERO ANA CARMEN 
ROSILLO PAREDES Mª MERCEDES 
ROTGER LLINAS DANIEL 
ROYO  RUIZ JOSE LUIS 
ROYO ESCARTIN RAQUEL  
ROYO GARCIA FCO. JAVIER 
ROZAS NEIRA ADRIAN 
RUA PIRAME ENRIQUE 
RUANO CAMPS ANTONI 
RUBIALES REGORDAN RAFAEL 
RUBIO BERNARDEAU ANTONIA MILAGROSA 
RUBIO COBO ALBERTO 
RUBIO GARCIA EMILIA 
RUBIO RODENAS Mª LOURDES 
RUBIO SIERRA FCO. JOSE 
RUIPEREZ MATOQUE PIERRE 
RUIZ ALVARO ALFONSO MANUEL 
RUIZ CASAS JUAN BAUTISTA 
RUIZ DEL RIO ROSA Mª 
RUIZ ESCALONA ANTONIO 
RUIZ JARILLO Mª JOSE 
RUIZ LUQUE HERNAN 
RUIZ MORENO EVA 
RUIZ NOGALES LIDIA 
RUIZ PEREZ Mª VICTORIA 
RUIZ TARI ROGELIO 
RUIZ-ESTELLER HERNANDEZ GUSTAVO 
SAAVEDRA MARTINEZ ENRIQUE 
SABATE NOLLA TERESA 
SABES TORQUET JUAN CARLOS 
SAENZ GIL DE GOMEZ DAVID 
SAEZ NICOLAS JOSE RAMON 
SAINZ TAJADURA Mª VICTORIA 
SAINZ-EZQUERRA LANAS SANTIAGO 
SAIZ SEPULVEDA FCO. JAVIER 
SALA AZORIN AURORA 
SALADICH OLIVE LUIS 
SALAET FERRES MARISA 
SALAMERO MORENO JOAQUIN 
SALAS SEGUI BARTOLOME 
SALMERON TOLOSA MONICA 
SALMON ALONSO JOSE LUIS 
SALVIA FABREGAT Mª PILAR 
SAMPER CAMPANALS PILAR 
SAMPER JIMENEZ JUAN ANGEL 
SAN EMETERIO GAYO JAVIER  
SANCHEZ BURUAGA MARTA 
SANCHEZ ELIZALDE JUAN FCO. 
SANCHEZ FERNANDEZ ELENA Mª 
SANCHEZ GARCIA YOLANDA 
SANCHEZ GONZALEZ HELENA 
SANCHEZ HERNANDEZ IVAN 
SANCHEZ HERRERA PATRICIA 
SANCHEZ HERRERO MIGUEL 
SANCHEZ IGLESIAS JOSE FCO. 
SANCHEZ LOPEZ MIGUEL 
SANCHEZ MESA FRANCISCO 
SANCHEZ MUÑOZ RAQUEL 
SANCHEZ NAVARRO JOSE ANTONIO 
SANCHEZ PEÑA MIGUEL ANGEL 
SANCHEZ POUSADA JULIA 
SANCHEZ PULIDO AGUSTIN JAVIER 

SANCHEZ RODRIGUEZ Mª TERESA CARMEN 
SANCHEZ ROMERO BENITO 
SANCHEZ SAN VICENTE GUILLERMO JESUS 
SANCHEZ SANCHEZ JOSE ANTONIO 
SANCHEZ SECO VIVAR CARLOS JAVIER 
SANCHIS MARTIN  LAURA 
SANTANA GONZALEZ TEODOMIRO 
SANTANDREU ROSSELLO PERE 
SANTOS  GARCIA MANUEL 
SANTOS HERRERA MERCEDES 
SANTOS MAYORDOMO RUBEN 
SANTOS PAEZ SILVIA 
SANTOS ROMAN Mª NURIA 
SANZ CALDERON FCO. JAVIER 
SANZ CALVO SARA 
SANZ FUENTES LUIS ALBERTO 
SANZ VIVANCO DIEGO 
SARDA ANTON JUAN IGNACIO 
SARRI SOLE FRANCESC XAVIER 
SARRIO TIERRASECA LEON 
SARROCA GIL MOISES 
SASTRE SOLER ANA 
SAUN FUERTES Mª JOSE 
SAURA MARTINEZ PEDRO 
SECO FERNANDEZ LUIS ALBERTO 
SEGOVIA GOMEZ JUAN ANTONIO 
SEGURA MASSOT Mª TERESA 
SEGURA SANTONJA EVA PATRICIA 
SEOANE MENDEZ ROBERTO 
SERNA CABRERO PEDRO ANTONIO 
SERNA MINONDO Mª ANTONIA 
SERRANO  DOMINGUEZ FCO. JAVIER 
SERRANO  ROJAS JOSE MANUEL 
SERRANO GRAN LUIS 
SERRANO QUEVEDO RAMON 
SERRANO RODRIGUEZ RAFAEL 
SERRANO VACAS JUAN CARLOS 
SETAYESH  SHAHNAZ 
SEVA VERA JAVIER 
SEVILLA CAÑON ROBERTO 
SHEVCHENKO  YANA 
SIERRA TORRE MIGUEL 
SILVERA BARRIOS Mª ISABEL 
SIMON BENITO JOSE JUAN 
SIMON MARTIN ANTONIO MIGUEL 
SINDIN RODRIGUEZ NOELIA 
SINTAS NOGALES FRANCISCO 
SISNIEGA REVUELTA Mª JESUS 
SMITH BASTERRA FCO. JAVIER 
SOLER ASCASO Mª LOURDES 
SOLER FERNANDEZ ROBERTO 
SOMOZA  RODRIGUEZ  ESCUDERO  OSCAR 
JOSE FELIX 
SOSA BLANCO SERVANDO 
SOTO DE PRADO ISABEL 
SOTO PASTOR RAFAEL 
SOUSA LAMAS ANGELES 
SOUSA TEJEDA ALEJANDRA 
SUAREZ CUETOS MANUEL 
SUAREZ DEL POZO JUAN ANTONIO 
SUAREZ NAVAS ANDREA 
SUAREZ RODRIGUEZ ASCENSION 
SUAREZ RODRIGUEZ Mª CARMEN 
SUBIRATS ESPUNY Mª DOLORES 
SUBIRON GARAY RAFAEL 
TABACO MARTIN JUAN ANTONIO 
TABORGA ONTAÑON ANTONIO JOAQUIN 
TARIN BOSCH JUAN JESUS 
TELLECHEA ABASCAL PEDRO MANUEL 
TENA LAGUNA LORENZO 
TOIMIL SOMESO Mª DOLORES 
TOLEDO VALIENTE Mª GLORIA 
TORIBIO MALDONADO Mª ESTRELLA 
TORMOS MARTINEZ ISIDRO 
TORRECILLAS  BELMONTE JOSE Mª 
TORRENS SERRA JOAN ANTONI 
TORRES CLEMENTE Mª MAR 
TORRES DIAZ ANTONIO 
TORRES MONTEJANO FELIX 
TORRES PEREZ JOSE ARISTIDES 
TRABA PUENTE SANDRA 
TRILLO PEREZ PATRICIA 
TRUJILLO AYMES PHILIPPE 
TUÑON GARCIA JOSE GIL 
TUTUSAUS LASHERAS MONTSERRAT 
UCAR ESTEBAN ROSARIO 
UREÑA FERNANDEZ FEDERICO 
URIAGUERECA CARRILERO FCO. JAVIER 
URRERO SANTIAGO LUIS 
VACA DELGADO ANDRES JESUS 
VADILLO ALMAGRO Mª VICTORIA 
VALCARCEL  LOPEZ  ALFONSO 
VALCARCEL GRANDE FCO. JAVIER 

VALENCIA MUÑOZ JOSE JAVIER 
VALENCIA TRENADO MANUEL RODRIGO 
VALIENTE GARCIA DEL CASTILLO ANTONIO 
VALLS BENAVIDES IGNACIO 
VALLS FLORES JESUS RAFAEL 
VALLS GAVALDA JOSEP VICTOR 
VAN CAMP VANESSA IRMA 
VAQUERO GOMEZ JOSE MANUEL 
VAZQUEZ DIEGUEZ JOSE ANDRES 
VAZQUEZ FERREIRO ALFONSO 
VAZQUEZ FIGUEIRAS JULIA 
VAZQUEZ SANTOS CRISTINA 
VEGA ALVAREZ FRANCISCO 
VEGA GARCIA CRISTIAN 
VEGA RODRIGUEZ REGINA DOMINICA 
VEIGUELA LASTRA CARLOS Mª 
VELASCO FERNANDEZ ALFONSO 
VELASCO LOZANO FRANCISCO 
VELASCO ROCA IGNACIO 
VENZAL CONTRERAS FCO. JAVIER 
VERDU CASTELL JOSEP MANEL 
VERGEL CRESPO Mª ISABEL 
VICENTE GONZALEZ ANGEL 
VICENTE SOLDEVILA JOSE MIGUEL 
VIDAL  ARAGON  DE  OLIVES  GERARDO 
IGNACIO 
VIDAL JAMARDO LUIS RAMON 
VILAS LOSADA RAMONA 
VILLACE MEDINA JUAN CARLOS 
VILLEGAS SABIO RAMON 
VILLORO OLLE ROGER 
VINYES SABATA MERCÉ 
VIÑA ARASA RICARDO 
VIÑAO BALLARIN Mª ANGELES 
VIVER MIR JAIME JAVIER 
WALS FERNANDEZ PETRA 
WHITE ORR ROBERT HENRY 
WU ZOU REBECA 
YAGO BASTIDAS ENRIQUE 
YANES CARRILLO Mª JESUS 
YANG CHEN BEILEI 
YUSTE SORIANO Mª BELEN 
ZARATE IBARRA TEODULO LORENZO 
ZUBIZARRETA UNCETA AITOR 
ZUECO GIL JESUS ANGEL 
ZURAWKA  ERHARD RUDOLF 
ZURDO RUBIO Mª CRISTINA 
3IMPULSA, S.C.P.   
A 5 ASESORES CONSULTORES, S.L.   
A J M ASESORES DE CORDOBA, S.L.   
A PLUS ABOGADOS Y ECONOMISTAS, S.L.P.   
A&J 
PRADAS 
SANMARTIN 
CONSULTORES, S.L.   
A7 MARTINEZ LLANOS, S.L.   
ABADIA EXPLOTACIONES HOTELERAS, S.L.   
ABBANTIA ABOGADOS BILBAO, S.L.   
ABEMPATRI, S.L.   
ABIACO, S.L.   
ABOGADOS & ASESORES EUROPEOS, S.L.   
ABOGAP SERVICIOS INTEGRALES, S.L.U.   
ABONA  GESTION  SERVICIOS  INTEGRADOS, 
S.L.   
ACEGA ASESORES, S.L.   
ACENTEJO CONSULTORES, S.A.L.   
ACERTIUS SUMA CAPITAL, S.L.   
ACEVES Y VILLANUEVA, S.L.   
ACOFI ASESORES Y CONSULTORES, S.L.   
ACOFIRMA, S.L.   
ACOSTA 
ASEGURADOR, S.L.   
ACREMUN, S.L.   
ACTIVIDADES 
EMPRESARIALES, S.L.   
ACTUARIOS Y SERVICIOS FINANCIEROS, S.L.   
ADA PROMOCIONES Y NEGOCIOS, S.A.   
ADA SEQUOR, S.L.   
ADIRCA CONSULTING, S.L.U.   
ADLANTA SERVICIOS PROFESIONALES, S.L.   
ADMON. 
TECNOLOGIA 
CONSULTING, S.L.   
ADMON. LEGAL DE COMUNIDADES, S.L.   
ADMINISTRACIONES 
CELDRAN, S.L.   
ADMON PATRIMONIOS Y PERSONALIZACION 
DE PATRIMONIOS, S.L.   
ADOE ASESORES, S.L.   
ADOLFO 
TRIBUTARIOS, S.L.   
ADVICE LABOUR FINANCE SOCIETY, S.L.   
AEMTIA ASSESSORS, S.L.U.   
AEQUUS ABOGADOS, S.L.   
AESTE, S.L.   

FINANCIERAS 

CONSULTING 

DIRECCION 

ASESORES 

SANCHEZ 

PATRICIA 

TERESA 

RUIZ 

DE 

Y 

Y 

Y 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted 
accounting principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See 
Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a 
discrepancy, the original Spanish-language version prevails. 

P. 220 

AFER  ASSESSORIA  FISCAL  I  COMPTABLE, 
S.L.   
AFIANZA FINANCIERA, S.L.   
AFIANZA GESTION EMPRESARIAL, S.L.   
AFICOEX ASESORIA, S.L.   
AFISEG II, S.L.   
AFYSE INIESTA ASESORES, S.L.   
AGENCIA FERRERO Y LAGARES, S.L.   
AGENCIA JOSE OLIVA-JOV, S.L.   
AGENCIA ROMERO OGANDO, S.L.   
AGORA PROFESS, S.L.   
AGRAMUNT BUILDING, S.L.   
AGRICOLA  DE  ALBATARREC,  S.  COOP.  CAT. 
LTDA.   
AGUSTIN FERNANDEZ CRUZ AFC, S.L.   
AIMER AGRONOMIA, S.L.U.   
AISM, S.L.   
ALARCON BUENO, S.L.   
ALBA & ARCOS ASOCIADOS, S.L.   
ALBA ASESORIA INTEGRAL, S.L.   
ALBOA 17.8, S.L.   
ALC ASESORES, S.C.   
ALCES GRUPO ASEGURADOR, S.L.   
ALDAIA 94, S.L.   
ALDGIS, S.L.   
ALEXA ESTRATEGIA EMPRESARIAL, S.L.   
ALF CONSULTORES Y SERV. FINANCIEROS Y 
SEGUROS, S.L.   
ALGESORES NAVARRO Y ASOCIADOS, S.L.   
ALKAIMENA, S.L.   
ALKARLAN GESTION, S.L.   
ALL ABOUT FUNDS, S.L.   
ALLES IST MOGLICH, S.L.   
ALONSO Y SERODIO ASESORES, S.L.   
ALPEREZG SERVICIOS PARA EMPRESAS, S.L.   
ALPHALYNX CAPITAL, S.L.   
ALQABALA GRUPO GESTOR, S.L.   
ALTER FORMA ABOGADOS, S.L.   
ALVAMAR  GESTIONES  Y  CONTRATACIONES, 
S.L.   
ALZAGA ASESORES, S.L.   
ALZO CAPITAL, S.L.   
ALZO SOLAR, S.L.   
AMAM SANXENXO, S.C.   
AMTEMIS ASSESSORS, S.L.   
AN ASESORES DEZA, S.L.   
ANAI INTEGRA, S.L.   
ANALIZO CONSULTING, S.L.   
ANDAL DE ASESORAMIENTO Y GESTION, S.L.   
ANDEX CONSULTORES, S.L.   
ANDIPLAN, S.L.   
ANDISARU, S.L.   
ANDRES ASESORES, S.L.P.   
ANDUGAR-CARBONELL ABOGADOS, S.L.   
ANGERIZ LOUREIRO E ASOCIADOS, S.L.   
ANGLIRU INVERSIONES, S.L.   
ANGMAR 2015, S.L.U.   
ANTEQUERA ASESORES, S.L.   
ANTONIO ALEGRET GALLART, S.L.   
APEKONO 1964, S.L.   
APF3 SERVICIOS DE ASESORIA, S.L.   
APISA  ADMINISTRACION  DE 
S.L.   
APPROACH TO FINANCIAL SERVICES, S.L.   
APUNTES CONTABLES, S.L.   
ARAGESTIN, S.L.   
ARANE PROMOCION Y GESTION, S.L.   
ARANZABAL SERVICIOS FINANCIEROS, S.L.   
ARBO MASNOU ASSESSORIA, S.L.U.   
ARCAYANA CONSULTING, S.L.   
ARCO R ASESORES, S.C.   
ARDORA CORPORATE, S.L.   
ARENYS CONSULTING 2013, S.L.   
ARES CONSULTORES, S.L.   
ARGIGES BERMEO, S.L.   
ARILLA CIUDAD ASESORES, S.L.   
ARIS GESTION FINANCIERA, S.L.   
ARRAUT Y ASOCIADOS, S.L.   
ARTI INVERSIONES Y PATRIMONIOS, S.L.   
ARUM ASESORES, S.L.   
ASCOR CONSULTING, S.L.   
ASDE ASSESSORS, S.L.   
ASEBIL - HERBLA ASESORES, S.L.   
ASEC, C.B.   
ASECAN GESTION INTEGRAL, S.L.U.   
ASECOLAFI LAFUENTE, S.L.   
ASEDIEM PROFESIONALES, S.L.N.E.   
ASEDORA BSB, S.L.   
ASEFINSO, S.C.   
ASEFISTEN, S.L.   
ASEGEM  ASESORAMIENTO  Y  GESTION  DE 
EMPRESAS, S.L.   
ASEGI SERVICIOS FINANCIEROS, S.L.   

INMUEBLES, 

INDAFISA  GESTION  EMPRESARIAL, 

ASELCO GESTION, S.L.   
ASEM 
S.L.   
ASEMRECA, S.L.   
ASEMVA 1999, S.L.   
ASEMYL, S.L.   
ASEPYME GLOBAL, S.L.   
ASES ASESORES Y CONSULTORES, S.L.   
ASESCON GESTION INTEGRAL, S.L.   
ASESORAMIENTO  PROFESIONAL  CANARIO, 
S.L.   
ASESORES DE EMPRESA AFILCO, S.L.   
ASESORES  DE  EMPRESA  Y  GESTION  ADMIN. 
MARIN & MARIN, S.L.   
ASESORES DO BAIXO MIÑO, S.L.   
ASESORES E INVERSORES EPILA, S.L.   
ASESORES MOLINA, S.L.   
ASESORES TECNICOS MERCANTILES, S.L.   
ASESORES Y CONSULTORES AFICO, S.L.   
ASESORES Y CONSULTORES, C.B.   
ASESORIA & CONSULTORIA, S.C.P.   
ASESORIA A.B., C.B.    
ASESORIA ADOLFO SUAREZ, S.L.   
ASESORIA ANTONIO JIMENEZ LOPEZ, C.B.   
ASESORIA AREGUME, S.L.U.   
ASESORIA ASETRA, S.L.   
ASESORIA ATAGESA, S.L.   
ASESORIA ATAMAN, S.L.   
ASESORIA BAIXA LIMIA, S.L.   
ASESORIA BASTIAS, S.L.   
ASESORIA BELLAVISTA, S.L.   
ASESORIA BERCONTA, S.L.   
ASESORIA BLANCO, S.L.   
ASESORIA CAMINO, S.L.   
ASESORIA CARRETERO JOVANI, S.L.   
ASESORIA CECOINFI, S.L.   
ASESORIA CERVANTES, S.L.   
ASESORIA CM, C.B.   
ASESORIA DE EMPRESAS CARANZA, S.L.   
ASESORIA DE EMPRESAS RC, S.L.   
ASESORIA DEUSTO, S.L.   
ASESORIA EMPRESARIAL CATALANA, S.L.   
ASESORIA EMPRESARIAL LAS MARINAS, S.L.   
ASESORIA EMPRESARIAL POSE, S.L.   
ASESORIA ENRIQUE YAÑEZ, S.L.   
ASESORIA ERAKIN AHOLKULARITZA, S.L.   
ASESORIA EUROBILBAO, S.L.   
ASESORIA EXPANSION 2001, S.L.   
ASESORIA FINANCIERA CUBICA, S.L.   
ASESORIA FINANCIERA IBAIGANE, S.L.   
ASESORIA FINANCIERA LUGO, S.L.   
ASESORIA  FINANCIERO  CONTABLE  CLOT, 
S.L.   
ASESORIA  FISCAL  CONTABLE  Y  LABORAL 
TRIBUTO, S.L.   
ASESORIA FISCAL LULL, S.L.   
ASESORIA FISCAL SANTIAGO, C.B.   
ASESORIA FISCAL VALLIRANA, S.L.   
ASESORIA FISELA, S.L.U.   
ASESORIA GAMASERVI, S.L.   
ASESORIA GARCIA FUENTES, S.L.   
ASESORIA GARCIA LOPEZ, S.L.   
ASESORIA  GEST.  PATRIMONIAL  DE  ENT. 
RELIGIOSAS, S.L.   
ASESORIA GILMARSA, S.L.   
ASESORIA GOARTE, S.L.   
ASESORIA GONZALEZ VALDES, S.L.   
ASESORIA GORROTXA ASEGUROAK, S.L.   
ASESORIA HERGON, S.L.   
ASESORIA HIDALGO JUAREZ, S.L.   
ASESORIA INFIS, S.L.   
ASESORIA 
EMPRESAS, S.L.L.   
ASESORIA INTEGRAL RONDA, S.L.   
ASESORIA JIMENEZ, S.C.   
ASESORIA JOSE ADOLFO GARCIA, S.L.   
ASESORIA  JURIDICA  FISCAL  SAN  ANDRES, 
S.L.   
ASESORIA LABORAL FISCAL JURIDICA MMB, 
S.L.   
ASESORIA LABORDA, S.C.   
ASESORIA LASER, S.L.   
ASESORIA LEMA Y GARCIA, S.L.   
ASESORIA LEMASA, S.L.   
ASESORIA LIZARDI, S.L.   
ASESORIA  MANCISIDOR,  MURGA  Y  BRATOS, 
S.L.   
ASESORIA MARCOS FERNANDEZ, S.L.   
ASESORIA MARI & ACC, S.L.   
ASESORIA MERCANTIL DE ZALLA, S.L.   
ASESORIA MERCANTIL, S.L.   
ASESORIA MERFISA, C.B.   
ASESORIA OLIVER TORRENS, S.L.   

INTEGRAL  DE  FARMACIAS  Y 

GARDEL 

CAMATS 

INTEGRAL  MAESTRAT, 

ASESORIA ONLINE GRG, S.L.   
ASESORIA PROGRESO, S.L.   
ASESORIA RA-ES, S.L.   
ASESORIA RAMILO E BOTANA, S.L.   
ASESORIA RANGEL 2002, S.L.   
ASESORIA SAGASTIZABAL, S.L.   
ASESORIA SANCHEZ & ALCARAZ, S.L.   
ASESORIA TOLEDO DE SACEDON, S.L.   
ASESORIA VELSINIA, S.L.   
ASESORIA VIA LIGHT, S.L.U.   
ASESORIA XIRIVELLA, S.L.   
ASESORIA Y FINANZAS DEL ORIENTE, S.L.   
ASESORIA  Y  SEGUROS  PUERTO  DE  LA 
TORRE, S.L.   
ASESORIA  Y  SERVICIOS  DE  GESTORIA 
CABELLO, S.L.   
ASESORIA ZUBIRI, S.L.   
ASESORIAS ISADOR, S.L.   
ASESORIAS NAPOLES, S.L.   
ASESPA , S.L.   
ASETUR, C.B.   
ASFIPA , S.L.   
ASFITO, S.L.   
ASIEXCAN, S.R.L.   
ASOCIADOS BILBOINFORM 2000, S.L.   
ASSECOM BIZKAIA S. COOP. PEQUEÑA   
ASSESMERCAT, S.L.P.   
ASSESSORAMENT  EMPRESARIAL  CABRE  I 
ASSOCIATS, S.L.   
ASSESSORAMENT 
S.L.   
ASSESSORAMENT MIRA MARTINEZ, S.L.   
ASSESSORAMENTS I SERVEIS LLEIDA, S.L.   
ASSESSORIA ARASTELL, S.L.   
ASSESSORIA AREA ECONOMICA LEGAL, S.L.   
ASSESSORIA BAIX PENEDES, S.L.   
ASSESSORIA BUFET JURIDIC SM&TA, S.L.   
ASSESSORIA 
CORREDURIA DE SEGUROS, S.L.   
ASSESSORIA COSTA BRAVA, S.L.   
ASSESSORIA DOMINGO VICENT, S.L.   
ASSESSORIA EUROCOMPTE LLORET, S.L.   
ASSESSORIA I SERVEIS CAN BORRELL, S.L.   
ASSESSORIA LLUIS VILASECA, S.L.P.   
ASSESSORIA MARGARIT, S.L.P   
ASSESSORIA PONENT, S.L.   
ASSESSORIA VISERTA, S.L.   
ASSESSORS 
S.L.P.U.   
ASSESSORS  FINANCERS  CASTELLAR  XXI, 
S.L.L.   
ASSESSORS GOMEZ & CAMPOS, S.L.   
ASSPE VILANOVA, S.L.   
ASTILSUR 2012, S.L.   
ASUNFIN, S.L.   
AT. VIGO, S.L.   
ATC ASESORES INTEGRALES, S.L.   
ATENCION Y GESTION PROFESIONAL, S.L.   
ATENEA IURIS CONSULTING GROUP, S.L.   
AUDAL CONSULTORES AUDITORES, S.L.   
AUDICONMUR, S.L.   
AUDITORIA INTERNACIONAL, S.L.   
AULES ASESORES, S.L.   
AUREA  JURISTAS  Y  ASESORES  FISCALES, 
S.L.P.   
AURELIO ALVAREZ SALAMANCA, S.L.   
AURVIR & PEÑA CONSULTORES, S.L.   
AVANT PERSONAL SERVICES, S.L.   
AVANTIS ASESORES JURIDICOS, S.L.   
AVARUA CONSULTING, S.L.   
AVENTIS ASESORES, S.L.   
AXENTES FINANCEIROS DE BALTAR, S.L.   
AYCE CONSULTING, S.L.   
AYUDA Y CREDITO CONSULTORES, S.L.   
AZ BILBAO GESTION INTEGRAL, S.L.   
AZAUSTRE GALAN Y ASOCIADOS II, S.L.   
B&S  GLOBAL  OPERATIONS  CONSULTING, 
S.A.   
BADALONA ASESORES,  S.C.C.L.   
BAENA 
ASESORES 
EMPRESARIALES, S.L.   
BAFINCA ESTUDIO FINANCIERO, S.L.   
BAGUR CARRERAS ASSESSORS, S.L.   
BAIKAL ESTRATEGIAS, S.L.   
BAILEN ASESORES CONSULTORES, S.L.   
BANESFIN, S.L.   
BANKING  Y  CONSULTING  FINANCIERO-
JURIDICO, S.C.   
BARBESULA MAR, S.L.   
BARREIROS  Y  ASOCIADOS  CONSULTORES, 
S.L.   
BASCOMPTE ADVOCATS, S.L.P.   
BASCUAS ASESORES, S.L.   

Y  CONSULTORES 

EMPRESARIALS 

ASEMAX, 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted 
accounting principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See 
Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a 
discrepancy, the original Spanish-language version prevails. 

P. 221 

NCS 

BALEAR 

CONSULTING 

BAZAR NAVAS, S.L.   
BEL BEGIRA ASESORES, S.L.   
BELCASTI, S.L   
BELRIVER PARTNERS, S.L.   
BENALWIND, S.L.   
BENAVIDES & MUÑOZ ASSOCIATS, S.L.   
BENCHMARK 5 V'S, S.L.   
BENGOETXEA Y ASOCIADOS , S.L.P.   
BENIDORM 
EMPRESARIAL, S.C.V.   
BERNAD GESTION FINANCIERA, S.L.   
BERNAOLA ASEGURO ARTEKARITZA , S.L.   
BETRIU ADVOCATS, S.C.P.   
BG ASESORIA DE FINANZAS E INVERSIONES, 
S.L.   
BHEX ASESORES, S.L.P.   
BILBAO CONSULTORES GLOBALES, S.L.   
BILBOTAX ABOGADOS, S.L.   
BINIPOL 2001, S.L.   
BIOK ZERBITZUAK, S.L.   
BIRMANI PROMOCIONS, S.L.   
BITACAPITAL INVERSIONES, S.L.   
BIZKAIBOLSA, S.A.   
BK ASESORIA JURIDICA, S.L.   
BKBM CONSULTING INVESTMENT, S.L.   
BL ECONOMISTES, S.L.P.   
BLAI GABINET DE SERVEIS, S.L.   
BLANCO & MARTIN ASESORES, S.L.   
BLANCO PARRONDO, C.B.   
BLANCO Y PARADA ASESORES, S.L.   
BLAUSERVEIS PROFESSIONALS, S.L.   
BONMATI COMPTABLE, S.L.   
BOSCH  ASSESSORIA  TECNICA  LABORAL, 
S.L.U.   
BOSCH BATLE CONSULTORIA, S.L.   
BOUTIQUE 
SEGURO 
DEL 
CORREDURIA DE SEGUROS, S.L.   
BRAIN STAFF, S.L.   
BRAVOSOL GESTION, S.L.   
BROKER F2, S.L.   
BROKERMAM  NOVA  CORREDURIA  DE 
SEGUROS, S.L.   
BUFET ENRIC LLINAS, S.L.P.   
BUFET JORDI DOMINGO, S.L.P.   
BUFET MILARA, S.L.   
BUFET PUIG I ASSOCIATS, S.L.P.   
BUFETE CANOVAS, S.C.P.   
BUFETE CHAMIZO GALAVIS, S.L.   
BUFETE  DE  ABOGADOS  Y  ASESORES 
FISCALES THEDENS, S.L.   
BUFETE MADRIGAL Y ASOCIADOS, S.L.   
BUFETE MARTINEZ GARCIA, C.B.   
BUFETE ROMERO Y MONGE, S.L.   
BUFETE  VARGAS  DE  LA  CAL  Y  ASOCIADOS, 
S.C.   
BUSBAC SERVEIS, S.L.   
BUSINESS MANAGER SEL14, S.L.U.   
BUSINESS, 
KNOWLEDGE, S.L.   
C. BURGOS GATON, S.L.   
CACERES PORRAS, C.B.   
CADENAS DE LLANO, S.L.   
CAFARES, S.L.U.   
CAMPDEPADROS 
D'ASSEGURANCES, S.L.   
CAMPOS 
CORREDURIA DE SEGUROS, S.L.   
CANOVAS 1852, S.L.   
CANTELAR  Y SAINZ DE BARANDA, S.L.   
CANTOS Y PASTOR CONSULTING, S.L.   
CAÑADA SANCHEZ, S.L.   
CAÑELLAS BROS ASSESSORS, S.L.P.   
CAPAFONS Y CIA, S.L.   
CAPITEL ASESORES ALMANSA, S.L.   
CAPON CONSULTORES, S.L.   
CARRETERO E IZQUIERDO ASOCIADOS, S.L.   
CARRO FERNANDEZ ASESORES, S.L.   
CATDINV CORPORATE FINANCE, S.L.L.   
CAU ASESORES Y CONSULTORES, S.L.   
CAUCE CONSULTORES DE NEGOCIO, S.L.   
CAURIA PROMOCIONES, S.L.   
CE CONSULTING ABOGADOS VIGO, S.L.P.   
CEASA ASESORES FISCALES, S.L.   
CECEA INTER, S.L.   
CEINCO PORRERES, S.L.   
CENTAUREA BUSINESS DEVELOPMENT, S.L.   
CENTRAL  INTERNACIONAL  DE  SERVICIOS  Y 
ASESORAMIENTO, S.L.   
CENTRE ASSESSOR TERRAFERMA, S.L.   
CENTRE CORPORATIU INI 6, S.L.   
CENTRE  FINANCER  BERENGUER  SAPENA 
XABIA, S.L.   
CENTRE GESTOR, S.L.   

DEVELOPMENT 

CORREDURIA 

ASESORES 

PALACIOS 

AND 

DE 

Y 

ECONOMICOS 

CENTRO ASESOR MONTEHERMOSO, S.L.   
CENTRO  DE  ESTUDIOS  ROMO  &  CAMPOS, 
S.L.   
CENTRO DE NEGOCIOS ASERGALICIA, S.L.   
CERTIS MEDIUM, S.L.   
CERTOVAL, S.L.   
CGM ASESORES BECOY, S.L.   
CHAMORRO MULTISERVICIOS, S.L.   
CHICLANA 9, S.L.   
CHICUEI SEGUROS, S.L.   
CHOGUY, S.L.   
CICONIA CONSULTORIA, S.L.   
CLAVE OPTIMA BUSINESS, S.L.U.   
CLAVELL  &  SAINZ  DE  LA  MAZA  ASESORES, 
S.L.   
CLOSE CONSULTING, S.L.   
CLUB AVOD, S.L.   
CLUSTER ASESORES, S.L.   
CLUSTER BUSINESS GROUP, S.L.   
CODELVA GESTION, S.L.   
COENDU, S.L.   
COLLET I DURAN, S.L.   
COLON  DE  CARVAJAL  SOLANA  CARDONA 
ABOGADOS, S.L.P.   
COMES & ASOCIADOS ASESORES, S.L.P.   
COMPAÑÍA VIZCAINA DE ASESORIA, S.L.   
COMPASS CONSULTING SPAIN, S.L.   
CONFIANZ, S.A.P.   
CONFIDENTIAL GESTION, S.L.   
CONMEDIC GESTIONS MEDICAS, S.L.   
CONSULTING DONOSTI, S.L.   
CONSULTING EMPRESARIAL CASARES, S.L.   
CONSULTING JL ARBILLAGA, S.L.P.U.   
CONSULTOR  FINANCIERO  Y  TRIBUTARIO, 
S.A.   
CONSULTORA  EMPRESARIAL  GRACIA  2004, 
S.L.   
CONSULTORES DEL NORTE, S.L.   
CONSULTORES 
PATRIMONIALES AAA, S.L.   
CONSULTORES  EMPRESARIALES  TORRES 
ALBA, S.L.   
CONSULTORES EXTERNOS BERMEJO Y DIAZ, 
S.L.   
CONSULTORES  FINANCIEROS  LABORALES, 
S.L.   
CONSULTORES  FINANCIEROS  LEONESES, 
S.L.   
CONSULTORES  GRUPO  DELTA  PAMPLONA, 
S.L.   
CONSULTORES LEONESES, S.L.   
CONSULTORIA  CIUDADANA  EN  GESTION  Y 
SEGUROS, S.L.U.   
CONSULTORIA  FINANCIERA  PONTEVEDRA, 
S.L.   
CONSULTORIA INVERSIONES MENORCA, S.L.   
CONSULTORIA ORTIZ & ASOCIADOS, S.L.   
CONSULTORIA PIÑERO, C.B.   
CONSULTORIA SANTA FE, S.L.   
CONSULTORS  DE  MIGUEL  FONT  MATES, 
S.L.P.   
CONTABILIDADES 
SAN ANTONIO, S.L.   
CONTARAMA ASESORES, S.L.   
CONTAS, C.B. LA ESTRADA   
CONTASORIA, S.L.   
CORSAN FINANCE, S.L.   
COSENOR INSURANCE BROKER, S.L.   
COSTAS NUÑEZ ASESORES, S.L.   
COVIBAN ASESORES INMOBILIARIOS, S.L.   
COWORKING HOSPITALET, S.L.   
CREDYCAU DOHER SURESTE, S.L.U.   
CRITERION SONSULTING, S.L.   
CROSS ASESORES, S.L.   
CUBERO PATRIMONIOS, S.L.   
CUELLAR MERCANTIL ASESORIA, S.L.   
CUTTER BUSINESS, S.L.   
DANTE ASSESSORS, S.R.L.   
DARA SPORTS, S.L.   
DATACONTROL ASESORES, S.L.   
DBSER INVEPAT, S.L.   
DE CAMBRA AGOGADOS, S.L.   
DEEP TIMER, S.L.   
DEL AGUILA FERRER Y ASOCIADOS, S.L.   
DELFOS ASESORIA FISCAL, S.L.   
DESPACHO ABACO, S.A.   
DESPACHO J.M. COARASA, S.L.   
DESPACHO,  TRAMITACION  Y  GESTION  DE 
DOCUMENTOS, S.L.   
DIAZ  GARCIA  ASESORES  Y  CONSULTORES, 
S.L.U.   
DIAZ Y FERRAZ ASOCIADOS, S.L.   
DIMANA ASESORES, S.L.   

INFORMATIZADAS  DE 

DIMAVI JARAMA, S.L.   
DINAPIXEL, S.L.   
DOBLE A AVILA ASESORES, S.L.   
DOMENECH GIMENO GESTIO, S.L.   
DOMUS AVILA, S.L.   
DORRONSORO URDAPILLETA, S.L.   
DOSA ILERGESTION, S.L.   
DOWNTOWN IBIZA, S.L.   
DUPLA CONSULTORES, S.L.   
DURFERAL, S.L.   
E.C. ASESORES 2006, S.L.   
ECBATAN, S.L.   
ECONOMIALEGAL, S.L.   
EDECO ASESORES DE EMPRESA, S.L.   
EDISATEL ASESORES, S.L.   
EDUARDO  ALBERDI  ZUBIZARRETA  Y  OTRA, 
C.B.   
EFILSA, S.C.   
EIGHTY ONE LEVANTE, S.L.   
EKO - LAN CONSULTORES, S.L.   
EL PINOS GESTION LABORAL, S.C.   
EL ROBLE PROTECCION, S.L.   
ELISENDA VILA ADVOCATS, S.L.P.   
EMASFA, S.L.   
ENDOR INVERSIONES, S.L.   
ENERGIA Y DATOS, S.L.   
ENRIQUE  AMOR  CORREDURIA  DE  SEGUROS, 
S.L.   
ENTORNOS RURALES Y URBANOS, S.L.   
EP MR ASESORES, S.L.U.   
EPC ASSESORS LEGALS I TRIBUTARIS, S.L.   
EROSMARVAL 2013, S.L.   
ERUDITISSIMUS DISCIPLINA IURIS, S.L.   
ESCAMILLA ASESORES, S.L.   
ESCOBAR Y SANCHEZ ABOGADOS, S.L.   
ESCRIBANO ABOGADOS, S.L.   
ESCRIVA & SANCHEZ CONSULTORES, S.L.P.   
ESCRIVA DE ROMANI, S.L.   
ESCUDEIRO Y RODRIGUEZ VILA, S.L.P.   
ESINCO CONSULTORIA, S.L.   
ESTANY DE PEGUERA, S.L.   
ESTHA PATRIMONIOS, S.L.   
ESTRADA DA GRANXA 6, S.L.   
ESTRATEGIA  FINANCIERA  EMPRESARIAL, 
S.L.   
ESTUDIO CASTRO, S.L.   
ESTUDIO FINANCIERO AVANZADO, S.L.   
ESTUDIO FISCAL BARCELONA, S.L.   
EUROFISC CONSULTING, S.L.   
EUROFOMENTO EMPRESARIAL, S.L.   
EUROGESTION XXI, S.L.   
EUROMAULE, S.L.   
EUROTAX ABOGADOS, S.L.   
EVALUACION CUANTITATIVA, S.L.   
EXAMERON, S.L.   
EXIT ASESORES, S.L.   
F. D. PANTIGA, S.L.   
FAMILYSF SALUFER, S.L.   
FARIZO ASESORES, S.L.U.   
FARMASERVICIOS Y CONSULTORIA, S.L.    
FASE ASESORES, S.L.   
FASER 89, S.L.   
FAUSBE 2005, S.L.   
FELEZ BIELSA, S.L.   
FELIX AHOLKULARITZA, S.L.   
FEMIDA CONSULTING, S.L.   
FERNANDEZ 
CARTAGENA Y BRAZO, S.L.   
FERNANDEZ SERRA, S.L.   
FERNANDO BAENA, S.L.   
FERPAPER, S.L.   
FERTAPDO, S.L.   
FICOTEC ASESORAMIENTO, S.L.   
FINACO ASESORES, S.L.   
FINANCIAL AGENTS GANIVET, S.L.   
FINANCIAL LIFE PLANNING, S.L.   
FINANCIAL PREMIUM CATALUNYA, S.L.   
FINANCIAL TOOLS BCN, S.L.   
FINANCIERA 2000 ASD, S.L.   
FINANCIERA AGRICOLA DEL PONIENTE, S.L.   
FINANCIERA MAYORGA, S.L.   
FINANCO CONSULTORES, S.L.   
FINANTZA ETA ETXEBIZITZAK, S.L.   
FINANZAS Y SEGUROS FANJUL, S.L.   
FINCAS DELLAKUN, S.L.   
FISCOPYME, S.L.   
FISLAC ASESORES, S.L.   
FOCUS PARTNERS, S.L.   
FORNIES & GUELBENZU, S.L.   
FORUARGI, S.L.   
FORUMLEX XXI, S.L.   
FRANCES Y BARCELO, C.B.   
FRANCIAMAR AREATZA, S.L.   

RAMIREZ 

GALBIS, 

DE 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted 
accounting principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See 
Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a 
discrepancy, the original Spanish-language version prevails. 

P. 222 

I 

- 

Y 

IKER 

Y  GESTION 

CONSULTORIA 

FRANCIAMAR GORLIZ, S.L.   
FRANCIAMAR, S.L.   
FRANCISCO JOSE PEÑUELA SANCHEZ, S.L.   
FRANK ASESORES, S.L.   
FRESNO CAPITAL, S.L.   
FUENTES & GESCOM, S.L.   
FUSTER Y G. ANDRES ASOCIADOS, S.L.   
G & G ASESORES, C.B.   
G Y G ABOGADOS, S.L.   
GABINET  ADMINISTRATIU  RAMON  GOMEZ, 
S.L.   
GABINET  D'ASSESSORAMENT  FISCAL 
COMPTABLE GAFIC, S.L.P.   
GABINET  D'ECONOMISTES  ASSESSORS 
FISCALS, C.B.   
GABINETE AFIMECO ASESORES, S.A.L.   
GABINETE ASESOR THALES, S.L.   
GABINETE EMPRESARIAL J. ESPERON, S.L.   
GABINETE EMPRESARIAL SALMANTINO, C.B.   
GABINETE JURIDICO GESFYL, S.L.   
GABINETE JURIDICO-FINANCIERO SERRANO, 
S.L.   
GABINETE LAREU Y SEOANE, S.L.   
GAIZKA  MUNIATEGUI  MUSATADI 
BILBAO ZUAZUA, C.B.   
GALATEA SYSTEMS, S.L.   
GALICA CORREDURIA Y ASESORES, S.L.   
GALILEA MARTINEZ ASESORES, S.L.   
GALIOT ASESORES, S.L.   
GAMTRIS 2006, S.L.   
GARCES SUAREZ ASESORES, S.L.   
GARCIA LUCHENA ASESORES, S.L.   
GARCIA MATEO ASESORES, S.L.U.   
GARFE,  ASESORAMIENTO 
EMPRESARIAL, S.L.   
GARO 
ASESORIA 
AUDITORIA, S.L.   
GARRIDO ABOGADOS, S.L.P.   
GARVIN Y FISAC CONSULTORES, S.L.   
GARZON SERVICIOS EMPRESARIALES, S.L.   
GASEM SERVICIOS, S.L.   
GASSO SOLE CONSULTORS, S.L.   
GAVAMAR 2011, S.L.   
GAYCA ASESORES, S.L.   
GEMMA HERNANDEZ, C.B.   
GENERAL DE SERVEIS LA SEGARRA, S.L.   
GENERAL MEAT, S.L.   
GESAL ASESORIA, S.L.   
GESBARBON GRUPO, S.L.   
GESCOFI OFICINAS, S.L.   
GESDIA ASESORES, S.L.U.   
GESLALIN, S.L.   
GESMADRID ABOGADOS, S.L.P.   
GESPIME ROMERO MIR, S.L.   
GESPYME  GESTIO  I  ASSESSORAMENT  DE 
PYMES, S.L.   
GESTAE VALENCIA, S.L.   
GESTICONTA 2000, S.L.   
GESTINSERVER CONSULTORES, S.L.U.   
GESTIO I ASSESSORAMENT OROPESA, S.L.   
GESTION ASCEM, S.L.   
GESTION DE INVERSIONES Y PROMOCIONES 
ELKA CANARIAS, S.L.   
GESTION EMPRESARIAL PABLO PAZOS, S.L.   
GESTION  ESTUDIO  Y  AUDITORIA  DE 
EMPRESAS GEA, S.L.   
GESTION FINANCIERA MIGUELTURRA, S.L.   
GESTION INTEGRAL CONTRERAS, S.L.P.U.   
GESTION  INTEGRAL  DE  EMPRESAS  FUSTER, 
S.L.   
GESTION 
COMUNIDADES, S.L.   
GESTION PARERA, S.L.   
GESTION Y FINANZAS ZARAGOZA, S.A.   
GESTION Y SERVICIOS JOVER, S.L.   
GESTION  Y  SERVICIOS  SAN  ROMAN  DURAN, 
S.L.   
GESTIONA 
ADMINISTRATIVOS, S.L.U.   
GESTIONA MADRIDEJOS, S.L.   
GESTIONAMOS 64, S.L.   
GESTIONES MARTIN BENITEZ, S.L.   
GESTIONES ORT-BLANC, S.L.   
GESTIONES PATRIMONIALES CANARIAS, S.L.   
GESTIONES Y SOLUCIONES EFFICAX, S.L.   
GESTIONS EMPRESARIALS CABIROL, S.L.   
GESTIONS 
PERSONALIZADES, S.L.   
GESTIOR CONSULTING, S.A.   
GESTITRAMI FINANCIAL, S.L.   
GESTMILENIUM VALORES, S.L.   
GESTORED CONSULTING, S.L.   
GESTORIA ADMINISTRATIVA LASTRA, S.L.   

INTEGRAL  MANTENIMIENTO  DE 

ASSEGURANCES 

SERVICIOS 

INNOVA 

E 

I 

& 

DE 

DOS 

PALOP 

LUCERO 

PONENT 

SERVICES 

FINANCIAL 

ASESORES 

ADMINISTRATIVA 

GESTORIA 
ALCAIDE, S.L.P.   
GESTORIA ADMINISTRATIVA SAN JOSE, S.L.   
GESTORIA ARANA, S.L.   
GESTORIA ARENYS, S.L.P.   
GESTORIA ASFER, S.L.   
GESTORIA CORDOVA OF.TRAMIT. Y GESTION 
ADMTVA., S.L.   
GESTORIA ESTRADA OSONA, S.L.P.   
GESTORIA GARCIA NAVARRO, S.L.P.   
GESTORIA GARCIA POVEDA, S.R.L.   
GESTORIA HERMANOS FRESNEDA, S.L.   
GESTORIA IVORRA, S.L.P.U.   
GESTORIA JUAN AMER, S.L.   
GESTORIA LLURBA GARZON, S.L.   
GESTORIA 
EMPRESAS, S.L.   
GESTORIA MALINGRE GRANDE, S.L.   
GESTORIA MONTSERRAT, S.L.   
GESTORIA PARIS, S.L.   
GESTORIA POUSA Y RODRIGUEZ, S.L.   
GESTORIA ROYO LOPEZ, S.L.   
GESTORIA RUIZ MILLAN, S.L.   
GIL MANSERGAS, C.B.   
GIL  MAYORAL  CORREDURIA  DE  SEGUROS, 
S.L.   
GIS NOVIT LEX, S.L.P.   
GIT CANARIAS, S.L.   
GLOBAL CONSULTING BCN, S.L.   
GLOBAL TAX GESTION, S.L.   
GLOBE 
CONSULTANCIES, S.L.U.   
GONZALEZ & PARDAVILA, S.C.   
GONZALEZ & SANTIBAÑEZ GESTION, S.L.   
GONZALVO  ALEJANDRINO  ABOGADOS  & 
ASESORES TRIBUTARIOS, S.L.   
GRACIA-HERNANDEZ-LAPEÑA  ASESORIA  Y 
CONSULTORIA INTEGRADAS, S.L.   
GRADO CONSULTORES, S.L.   
GRAN CANARIA ELEGANCE 7, S.L.   
GRANADOS ASSESSORS CONSULTORS, S.L.   
GROS MONSERRAT, S.L.   
GRUP 
GESTIO 
DE 
ASSEGURANCES, S.L.   
GRUP SBD ASSESSORAMENT I GESTIO, S.L.   
GRUPAMERO ADMINISTRACION, S.L.   
GRUPO 1 ASESORES, S.C.A.   
GRUPO BABAC, S.L.   
GRUPO DTM CONSULTING, S.L.   
GRUPO FERRERO DE ASESORIA , S.L.   
GRUPO FINANCIERO TALAMANCA  11, S.L.   
GRUPO  MURCIA  ASESORIA  EMPRESARIAL, 
S.L.   
GRUPO  SUBVENCION  DIRECTA  ASESORES 
INTEGRALES, S.L.   
GUADALPICO, S.L.   
GUERIANO, S.L.   
GUERRA CARDONA CONSULTORES, S.L.   
GUILLEN  &  GIL  BUSINESS  &  CONSULTING, 
S.L.   
GURRIA Y ASOCIADOS, S.C.   
GUTIERREZ DE GUEVARA, S.L.   
HALF LEMON, S.L.   
HELLIN PYMES GESTION, S.L.   
HELP CONTROL DE GESTION, S.L.   
HERAS  GABINETE  JURIDICO  Y  DE  GESTION, 
S.L.   
HERCA CONSULTING, S.L.   
HERNEZ GESTORES, S.L.   
HERRANZ Y DAVID, S.C.   
HERVI, C.B.   
HEVIAN CONSULTORES FINANCIEROS, S.L.   
HIDALGO GESTIO, S.L.   
HOY DE 2004, S.L.   
IB2CLOUD, S.L.   
IBERBRIT, S.L.   
IBERBROKERS  ASESORES 
TRIBUTARIOS, S.L.   
IBERFIS GESTION FINANCIERA, S.L.   
IBERGEST ASESORIA, S.L.L.   
IBERKO ECONOMIA Y GESTION, S.L.   
ICIAR 
SEGUROS, S.L.   
IDF ALL FINANCING, S.L.   
IGES EUROPA, S.L.   
IGLESIAS MACEDA BARCO ABOGADOS, C.B.   
IGNACIO CONSTANTINO, S.L.   
ILURCE ASESORES Y CONSULTORES, S.L.   
INCOS, 
EMPRESAS DE SERVICIOS, S.L.   
INDICE GESTION, S.L.   
INDOS INGENIEROS DE SISTEMAS, S.L.   
INFEM, S.L.   

COMERCIALIZADORA 

CORREDURIA  DE 

LEGALES  Y 

VILLANUEVA 

PARA 

16 

DE 

DE 

SERVICIOS 

ASESORAMIENTO 

INFOGES PYME, S.L.   
INGARBO, S.L.   
INICIATIVA EMPRENDEDORA, S.L.U.   
INITIUM ALC CONSULTING, S.L.   
INLASTIME, S.L.   
INMOBILIARIA DONADAVI, S.L.   
INMOGEST2012, S.L.   
INMONAEVA, S.L.   
INMONEY 2017, S.L.   
INNOVACIONES FINANCIERAS, S.L.   
INPOL DESARROLLOS URBANISTICOS, S.L.   
INSERVICE D & B, S.L.   
INSTITUTO 
EMPRESARIAL INSESA, S.L.   
INSUAS SARRIA, S.L.   
INTASSE EMPRESARIAL, S.L.   
INTEGRAL WORK SPACE, S.L.   
INTEGRIA  ENERGIA  EMPRESAS  EUROZONA, 
S.L.   
INVAL 02, S.L.   
INVERGESTION MALLORCA, S.L.   
INVERGU 2914, S.L.   
INVERSAN BROKERS, S.L.   
INVERSIONES 
FINANCIEROS E INMOBILIARIOS, S.L.   
INVERSIONES BARCARES 55, S.L.   
INVERSIONES CASTUERA, S.L.   
INVERSIONES DAFEGOBE, S.L.   
INVERSIONES GEFONT, S.L.   
INVERSIONES IZARRA 2000, S.L.   
INVERSIONES MARTINEZ ESPINOSA E HIJOS, 
S.L.   
INVERSIONES  PATRIMONIALES  EL  ARENAL, 
S.L.   
INVERSIONES  TECNICAS  GRUPO  CHAHER, 
S.L.   
INVERSIONES Y GESTION AINARCU, S.L.   
INVERSORA MARTIARTU, S.L.   
INVERSUR 4 CUATROS, S.L.   
INVERTIA SOLUCIONES, S.L.   
INVEST FINANZAS, S.L.U.   
INVESTIMENTOS XURDE PABLO, S.L.   
IRCAVIGO, S.L.   
IRDIN AUTOMOTIVE,S.L.   
ISDAGAR 2000, S.L.   
ISLA CONSULTING 2014, S.L.   
ITZEA, S.L.   
IURIS ASSESSORS VIFE, S.L.P.   
IXPE ASSESSORS 94, S.L.   
IZQUIERDO - PARDO, S.L.P.   
J B CONSULTING FINANCIERO, S.L.   
J L COLOMINA C CEBRIAN ERNESTO ANTON, 
C.B.   
J. A. GESTIO DE NEGOCIS, S.A.   
J. MIR CONSULTORIA, S.L.   
J. RETA ASOCIADOS, S.L.   
J.F. BONIFACIO SERVICIOS INTEGRALES, S.L.   
J.M. CORUJO ASESORES, S.L.   
JARVEST GESTION DE INVERSIONES, S.L.   
JAVIER CARRETERO Y ASOCIADOS, S.L.   
JAYLA CELA, S.L.   
JBAUTE, S.L.U.   
JEDA GROUP SABA, S.L.   
JEST 
ASESORES 
PARTICULARES, SL   
JESTERSA INVERSIONES, S.L.   
JESUS FELIU CONSULTORS, S.L.   
ABOGADOS 
JGBR 
TRIBUTARIOS, S.L.   
JM 2004 EMPRESISTES, S.L.   
JM MORROS I ASSOCIATS, S.L.   
JOAN MAYANS I ASSOCIATS, S.L.   
JOANA JAREÑO, S.L.   
JOSE ANGEL ALVAREZ, S.L.U.   
JOSE ANTONIO MANRIQUE RULLO, S.L.   
JOSE MARIA GARCIA FRAU, S.L.   
JOSFRAN ASSESSORS, S.L.   
JUAN JOSE ORTIZ, S.L.   
JUAN  MIGUEL  MARQUEZ 
EMPRESA DE SERVICIOS, S.L.   
JURIDIC COMTIGEST, S.L.   
JUSTITIA CONSULTORES, S.L.P.   
KANOPA, S.L.   
KREA MARKETING AND CONSULTING, S.L.   
KRIVDA LC ASOCIADOS, S.L.   
L.G.A. CONSULTORES, S.L.   
LA ARENA ASESORES, S.L.   
LABUTIKE, S.L.   
LACMAC 2012 INVESTMENTS, S.L.   
LACOASFI , S.L.   
LAFUENTE SERVICIOS EXTERNOS, S.L.   
LAJUSER  GESTIONES  Y  ASESORAMIENTOS, 
S.L.   

ASESORES 

HORRILLO 

EMPRESA 

DE 

Y 

Y 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted 
accounting principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See 
Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a 
discrepancy, the original Spanish-language version prevails. 

P. 223 

MONTAÑEZ 

LAMBERT CASTELLO, S.L.   
LAMPER IBERICA, S.L.   
LAR CENTRO EMPRESARIAL, S.A.   
LARA Y MARCOS ASESORES, S.L.   
LARRE & ASOCIADOS, S.C.P.   
LARREY ASESORES, S.L.   
LAUKI AHOLKULARITZA, S.L.   
LAUKIDE ABOGADOS, C.B.   
LAZARO & POUSADA, S.C.   
LDG GROUP MULTIFAMILY OFFICE, S.L.   
LEAL  SLP  ASESORIA  LABORAL  FISCAL  Y 
CONTABLE   
LEASBA CONSULTING, S.L.   
LEASING E INVERSION EMPRESARIAL, S.L.   
LECONDIS, S.L.   
LEGAL, INMOBILIARIO Y URBANISMO, S.L.   
LEMERODRI, S.L.   
LEMES ASESORES FISCALES, S.L.   
LENADER, S.L.   
LEO GESTION, S.L.U.   
LEXEL ESTUDI LEGAL, S.L.   
LIFESTYLE FINDER, S.L.   
LINEA CONTABLE, S.L.   
LIT & PITARCH, S.L.   
LIVACE, S.L.   
LLADO ADVOCATS ASSOCIATS, S.L.P.   
LLANA CONSULTORES, S.L.   
LLEDO YANGUAS, S.L.   
LLIRIA HOME, S.L.   
LLUCH & SARRION, S.L.   
LLUCIA GUITERAS, S.L.   
LLUIS GARRUDO Y ASOCIADOS, S.L.   
LOBERA LOPEZ ASESORES, S.L.   
LOGARILL & ASOCIADOS, S.L   
LOGROSA SOLUCIONES, S.L.   
LORDA DE LOS RIOS, S.L.   
LOSADA Y MORELL, S.L.   
LOVENSA INVERSIONES, S.L.   
LTA  ASESORES  LEGALES  Y  TRIBUTARIOS, 
S.L.   
LUIS  CARDONA  AGENCIA  DE  SEGUROS, 
S.L.U.   
LUIS F. SIMO, S.L.   
LUNA, C.B.   
M 
DE 
ASEGURADORES, S.L.L.   
M. L. BROKERS, S.L.   
M.C.I.  BUREAU  CONSULTING  DE  GESTION, 
S.L.   
MAC  PRODUCTOS  DE 
FINANCIACION, S.L.   
MAINCTA, C.B.   
MAÑONEA AGENTZIA, S.L.   
MARBAR ASESORES 2014, S.L.   
MARCELINO DIAZ Y BARREIROS, S.L.   
MARDEBONI, S.L.P.   
MARESME CONSULTORS, S.L.   
MARIA CARMEN PEREZ AZNAR, S.L.P.   
MARIA COBIAN Y ASOCIADOS, S.L.   
MARISCAL CONSULTING, S.L.   
MARKETING 
CONSULTORES, S.A.   
MARNAT INVERSIONES,S.L.    
MARQUES BARO, S.L.   
MARTIN GARCIA -ESTRADA ABOGADOS, S.C.   
MARTIN PEREZ ASSESSMENT, S.L.P.   
MARTIN 
000680010S, S.L.N.E.   
MATARO  DE  GESTIONS 
EMPRESSARIALS, S.L.   
MATEO59 
AGENTE 
VINCULADO, S.L.   
MATTS 
ECONOMISTES, S.L.   
MAYBE  CONSULTORIA 
EMPRESAS, S.C.A.   
MAYTE COSTAS ASESORES, S.L.   
MB ASESORES 2012, S.L.P.   
MEDICAL CONSULTING PROFESIONAL, S.L.   
MELGAREJO Y VIÑALS ASESORES, C.B.   
MENDOZA MORANTE E INCLAN, S.L.P.   
MERIDIAN ASESORES, S.L.   
MESA IZQUIERDO ASOCIADOS, S.L.   
MEXICO NOROESTE GESTION EMPRESARIAL, 
S.L.   
MG ECONOMISTES, S.L.U.P.   
MI CONSULTORIA, S.L.   
MIC COMUNITATS, S.L.   
MICYD CONSULTING, S.L.   
MIÑANA 
ABOGADOS, S.L.P.   
MIQUEL 
VALLS 
ASSOCIATS, S.L.P.   

INTERNACIONAL 

INTEGRAL  DE 

INVERSION  Y 

ECONOMISTAS 

ECONOMISTES 

VALENCIANO, 

ASSESSORS 

FERNANDO 

SEGUROS 

BELTRAN 

ANALISIS 

SERVEIS 

LEGALS 

DE 

& 

Y 

I 

I 

GESTORIA 

ASSESSORS 

MIRO 
ADMINISTRATIVA, S.L.P.   
MISE MIGUEZ, S.L.   
MITECA PROMOCIONES E INVERSIONES, S.L.   
MITJAVILA Y ASOCIADOS ESTUDIO JURIDICO 
FISCAL, S.L.   
ML ASESORES, C.B.   
MOLINA CONSULTING GROUP, S.L.P.   
MOMENTO ASESORES 2014, S.L.   
MON JURIDIC RDJ, S.L.   
MONACHIL ASESORES DE INVERSION, S.L.   
MONTE AZUL CASAS, S.L.   
MORA MAG, S.A.   
MORAN  CASTELL-BLANCH  LAW  AND  TAX 
FIRM, S.L.   
MORERA  GESTIO EMPRESARIAL, S.L.   
MORILLO MUÑOZ, C.B.   
MUGA Y LOPEZ ASESORES, S.L.   
MUNDOFINANZ CONSULTORES, S.L.   
MUÑOZ VIÑOLES, S.L.   
NANOBOLSA, S.L.   
NASH ASESORES, S.L.U.   
NAVES DIAZ ASSOCIATS, S.L.   
NEGOCIOS DIZMOR, S.L.   
NEGOCONT BILBAO 98, S.L.   
NEWLAM INVEST, S.L.   
NEXUM CONFIANZA, S.L.   
NICCALIA, S.L.   
NORMA-3 ON LINE, S.L.   
NOVAGESTION AVANZADA, S.L.   
NOVAGESTION MARINA BAIXA, S.L.   
OBJETIVO MERCADO, S.L.   
OBLA 2012 CONSULTING, S.L.   
OFICINA  PALMA,  ASESORIA  Y  FORMACION, 
S.L.   
OFICINA SUPORT, S.L.   
OFICINAS ADMINISTRATIVAS FELIX, S.L.   
OFICINAS EMA, S.L.   
OLAZABAL Y ASOCIADOS, S.C.   
OLCADIA INVERSIONES, S.L.   
OLIVERAS TARRES, S.C.   
OMEGA GESTION INTEGRAL, S.L.   
OMEGA GESTION Y FORMACION, S.L.   
OMF ASESORES, S.L.   
ONRRISA, S.L.   
OPERATIVO CONSULTING, S.L.U.   
OPTIMA SAT, S.L.   
ORDENACIONES CONTABLES, S.L.   
OREGUI ASESORES, S.L.   
ORGANIZACIÓN Y CONTROL PYME, S.L.   
ORIBIO ASESORES, S.L.   
ORTEGAL A ESTACA, S.L.   
OSYPAR GESTION, S.L.   
OTC ORIENTA PYMES, S.L.   
OTERO Y PEREZ CONSULTORES, S.L.   
OURENOFIX, S.L.   
OUTSIDE ADVISORS DENIA, S.L.   
P V 1, S.L.   
PAPOI AND PARTNERS, S.L.   
PARERA CONSULTING GROUP, S.L.   
PARTNER TERRITORIAL SUR, S.L.   
PASTOR  BEVIA,  ALFONSO 
S.L.N.E.   
PATRIAL, S.A.   
PAUDIM CONSULTORES, S.L.   
PAYMER INVERSIONES, S.L.   
PB GESTION, S.L.   
PDCE CONSULTING DE EMPRESAS, S.L.P.   
PEDRO LOPEZ PINTADO E HIJOS, S.L.   
PERALTA 
CONSULTORES, S.L.   
PERE ARAÑO PLANAS ASSESSORS, S.L.P.   
PERELLO Y TOMAS, S.L.   
PEREZ 
ASESORIA 
EMPRESARIALES, S.L.   
PEREZ GUILARTE Y ASOCIADOS, S.L.   
PEREZ SIERRA ASESORES, S.L.   
PERNIA CONSULTORES, S.L.   
PERUCHET 
D'ENGINYERIA, S.C.P.   
PGS ACELERADORA, S.L.   
PILAR RAMON ALVAREZ, S.L.   
PIME ASSESSORAMENT I QUALITAT, S.L.   
PIÑOL  &  PUJOL  ASSESSORIA  D'EMPRESES, 
S.L.   
PLANNING ASESORES, S.C.   
PLAYAS TERRAMAR, S.L.   
PLEYA GLOBAL SERVICE, S.L.   
PLUSIERS CONCEP, S.L.   
POGGIO, S.A.   
POISY, S.L.   
POLO ACCIONES, S.L.   
POPIN DE LOS MARES, S.L.   

CONSULTOR 

ASESORES 

SERVICIOS 

2140868H, 

ARENSE 

GRUP 

Y 

Y 

Y 

DE 

ASESORAMENTO 

  ASSEGURANCES 

POTIOR LEX 2016, S.L.   
POU ADVOCATS, S.L.P.   
POUSADA Y CORTIZAS, S.L.   
POZA SOTO INVESTIMENTOS, S.L.   
PRACTICA LEGAL BARCELONA, S.L.   
PRADO RECOLETOS ASESORES, S.L.   
PRESTACIONS 
EMPRESARIAL, S.L.   
PRESUPUESTAME EXTREMADURA, S.L.   
PREVENALICANTE 2015, S.L.   
PREVISION  PERSONAL  CORREDURIA  DE 
SEGUROS, S.A.   
PROELIA, S.L.   
PROGESEM, S.L.   
PROGRESO  21  CONSULTORES  TECNICOS  Y 
ECONOMICOS, S.L.   
PROINVER PARTNERS, S.L.   
PROYECTOS DE ASESORIA GLOBAL, S.L.   
PROYECTOS INTEGRALES FERADO, S.L.L.   
PROYECTOS INTEGRALES FINCASA, S.L.   
PROYECTOS PINTON, S.L.   
PUENTE & B GESTION INTEGRAL, S.L.   
PUERTAS Y GALERA CONSULTING, S.L.   
PUNT D'ASSESSORAMENT FINANCER, S.L.U.   
PYME BUSSINES TWO, S.L.   
PYME'S  ASESORIA, S.L.   
Q-INVEST FAMILY OFFICE, S.L.   
QLEY AUDITORES CONSULTORES, S.L.   
QUALIFIED EXPERIENCE, S.L.   
QUALITY ASEGURA2,S.L.   
QUEIJA CONSULTORES, S.L.   
QUINTELA Y PEREZ ASESORES, S.L.   
R Y B ASESORES, S.L.   
R.  &  J.  ASSESSORS  D' 
ASEGUR XXI, S.L.   
RACA INVERSIONES Y GESTION, S.L.   
RAFAEL VALLS GRUPO ASESOR, S.L.   
RAMOS CONSULTORES, S.L.   
RCI EXPANSION FINANCIERA, S.L.U.   
REAMOBA, S.L.   
RED DE ASESORES ALCAMAN, S.L.   
REDIS INVERSIONS, S.L.   
RENTA INMOBILIARIA ARAGONESA, S.L.   
RENTA JUBILADOS, S.L.   
RENTABILIDAD VALOR Y UTILIDAD, S.L.   
RENTEK 2005, S.L.   
REYMONDEZ , S.L.   
RGR ACTIVOS E INVERSIONES, S.L.   
RIOJAMACRAL, S.L.   
ROALGA GESTION DE RIESGOS, S.L.   
ROBIPAL 2016, S.L.   
ROCA VILA I JURADO ASSOCIATS, S.L.P.   
ROCHE BLASCO Y ROCHE ASESORES, S.L.   
RODAEL INVERSIONES, S.L.   
RODON I VERGES ASSOCIATS, S.L.   
ROLO GESTION E INVERSION, S.L.   
ROMERO & BURGOS ASESORES, C.B.   
ROS PETIT, S.A.   
ROSADO PROIMAGEN, S.L.   
ROSVEGA, S.L.   
ROY ASSESSORS, S.L.   
RS GESTION ALTO ARAGON, S.L.   
RUALI CONSULTANTS, S.L.   
RUIZ ASESORES, S.C.   
RUIZ MOLINA ASESORES, S.L.   
S&B CONSULTORES DE CANTABRIA, S.L.   
S.A.G. MEN, S.L.   
S.C. BUSINESS ADVISORS, S.L.   
S.C.L. ECONOMISTAS CANARIOS   
S.M. ASESORES ARAÑUELO, S.L.   
SAAVEDRA 
EMPRESARIAL, S.L.   
SABALLS GESTIO, S.L.   
SABATER Y SALVADADOR ABOGADOS, S.L.   
SACHEL 82, S.L.   
SACRISTAN ASESORES, S.L.   
SAENZ DE TEJADA ASESORES, S.L.   
SAFE  SERVICIOS  DE  ASESORAMIENTO 
FISCAL DE LA EMPRESA, S.L.   
SAFIN 2062, S.L.   
SAFOR CONSULTORES INMOBILIARIOS, S.L.   
SAGEM XX, S.L.   
SAINZ Y ASOCIADOS, S.L.   
SALES HERMANOS, C.B.   
SALOR XVI, C.B.   
SAMHER ASESORES, S.L.   
SANTAMANS 
TRIBUTARIOS, S.L.   
SANTIVERI GESTIO I ASSESSORAMENT, S.L.   
SAPRO INVESTMENT, S.L.   
SAR NARON, S.L.   
SARA Y LETICIA, S.L.   
SARACLAU, S.L.   

ASOCIADOS 

ASESORES 

ASESORIA 

LEGALES 

Y 

Y 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted 
accounting principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See 
Note 52). This English version is a translation of the original in Spanish for information purposes only. In the event of a 
discrepancy, the original Spanish-language version prevails. 

P. 224 

DE 

SERVICIOS 

INVERSIONES  DEL  CID  & 

SARCASA, S.L.   
SASUKE XXI, S.L.   
SAURINA DELGADO ADVOCATS, S.L.   
SAYAR & RIVAS ASOCIADOS, S.L.   
SB GESTION IMPUESTOS, S.A.   
SB LAW FIRM, S.L.P.U.   
SECI ASESORAMIENTO INTEGRAL 2050, S.L.   
SEGURALIA 2050, S.L.   
SEGURBAN 
INTERMEDIACION, S.L.   
SEGUROS  E 
VILLAFAINA, S.L.   
SEGURVITAL  CORREDURIA  DE  SEGUROS, 
S.L.   
SELUCON, C.B.   
SEMPERE & PICO ASESORES, S.L.   
SENDA GESTION, S.L.   
SERBANASER 2000, S.L.   
SERCOM ARAGON S.XXI, S.L.   
SERGESA ASSESSORS, S.L.   
SERJACAT, S.L.   
SERKA ASESORES, S.L.   
SERTE RIOJA, S.A.P.   
SERVEIS FINANCERS PUIGVERD, S.L.U.   
SERVICAT ASESORES, S.L.   
SERVICIOS  DE  ASESORAMIENTO  Y  GESTION 
ATENEA, S.L.   
SERVICIOS FINANCIEROS ALENAT, S.L.   
SERVICIOS FINANCIEROS AZMU, S.L.   
SERVICIOS FINANCIEROS CONTABLES 2000, 
S.L.   
SERVICIOS FINANCIEROS GABIOLA, S.L.   
SERVICIOS INTEGRALES CANARIOS, S.L.   
SERVICIOS JURIDICOS VENTANOVA, C.B.   
SERVICIOS  JURIDICOS  Y  ADMINISTRACION 
GRUPO ROPASA, S.L.   
SERVICIOS 
JEGAVI, S.L.   
SERVICONTA ALCOY, S.L.   
SERVIGEST GESTION EMPRESARIAL, S.L.   
SFT SERVICIOS JURIDICOS, S.L.P.   
SHIRELA FINANCE, S.L.   
SIERRA FERNANDEZ ASESORES, S.L.   
SIGNES ASESORES, S.L.   
SIGNES Y COLL CONSULTING, S.L.   
SIGNIA CONSULTORS, S.L.   
SILBERT-4, S.L.   
SILJORINE, S.L.   
SILLERO  MARQUEZ & ASOCIADOS, S.L.   
SIMON & POSTIGO ASESORES, S.L.   
SIP CONSULTORS, S.C.C.L.   
SIRVAL, S.A.   
SISTEMA ASESORES FERROL, S.L.   
SISTEMAS  INTEGRADOS  DE  GESTION  PARA 
LA EMPRESA ANDALUZA, S.L.   
SOBALER  Y  RODRIGUEZ  ASESORIA  Y 
GESTION, S.L.   

EMPRESARIAL 

Y  GESTION 

SOCIEDAD  CONSULTORA  DE  ACTUARIOS 
ASESORES, S.L.   
SOCOGADEM, S.L.   
SOLER  SOLER  MENESES  ABOGADOS  & 
ASOCIADOS, S.L.P.   
SOLIVIS, S.L.   
SOLUCION ASESORES XXI, S.L.   
SOLUCIONES FISCALES DE GALICIA, S.L.L.   
SOLYGES CIUDAD RODRIGO, S.L.U.   
SOMOZA SIMON Y GARCIA, C.B.   
SPAIN SALUD EXCELENCIA, S.L.   
SPI  SERVICIOS JURIDICOS  EMPRESARIALES, 
S.L.   
SPRING MEDICA, S.L.   
SSD ASESORES 1963, S.L.   
STAFF MARKET 6, S.L.   
STM NUMMOS, S.L.   
SUAREZ BARCENA ASESORES, S.L.   
SUMA  2015  SOLUCIONES  ESTRATEGICAS, 
S.L.   
SUMA LEGAL, S.L.   
T & P SAFOR GESTIO, S.L.   
T.S. GESTIO, S.L.   
TACASA BIAR, S.L.   
TALLER DE PROJECTES GRUP XXI, S.L.L.   
TAMG, S.C.   
TAPIAS & BELLIDO CONSULTING, S.L.   
TARIN MOMPO, S.L.P.   
TARRAKO IDEX CORPORATION, S.L.   
TARSIUS FINANCIAL ADVICE, S.L.   
TAX SAN SEBASTIAN, S.L.   
TECFIS, S.L.   
TECNICOS  AUDITORES  CONTABLES  Y  TRIB. 
EN SERV. DE ASESORAMIENTO, S.L.   
TECNICOS  DE  APROVISIONAMIENTO  Y 
ASESORAMIENTO SISTEMATICO, S.L.   
TECNIFISCAL, S.L.   
TECNOCORDOBA  ASESORES  TRIBUTARIOS, 
S.L.L.   
TEICASTILLO ASSESSORS, S.L.   
TEIDE SERVICIOS REALEJOS, S.L.   
TEIKEL WEALTH MANAGEMENT, S.L.   
TELEMEDIDA Y GAS, S.L.   
TETIAROA  GESTION  Y  CONSULTING  2011, 
S.L.   
THE GADO GROUP. S.L.   
THEIA PLUS, S.L.   
THINKCO CONSULTORIA DE NEGOCIO, S.L.   
TIGALMA , S.L.   
TIO  &  CODINA  ASSESSOR  D'INVERSIONS, 
S.L.   
TIRAMAT INVERSIONS, S.L.   
TODOPYME, S.L.   
TOLL  SERVICIOS  ECONOMICOS  Y  FISCALES, 
S.L.   
TOLOCONSULTING, S.L.   
TOMAS SECO ASESORES, S.L.   
TOP TEN FRANQUICIAS, S.L.   

Y 

DE 

LEGALES 

EMPRESA 

SERVICIOS 

SERVICIOS 

ASESORES 

ASOCIADOS 

TOPE MEDITERRANEA ASSEGURANCES, S.L.   
TORRE  DE  LA  CUESTA  CORREDURIA  DE 
SEGUROS, S.L.   
TRAMITES  FACILES  SANTANDER  ASESORES 
Y CONSULTORES, S.L.L.   
TRAMITS I FORMES, S.L.   
TRAYSERCAN, S.L.   
TRES 
U 
PROFESIONALES, S.L.   
TRYCICLO ADVISORS, S.L.   
TURBON 
TRIBUTARIOS, S.L.   
TWOINVER IBERICA, S.L.   
TXIRRIENA, S.L.   
UGARTE 
EMPRESARIALES, S.L.   
UNAEX CONSULTORIA DE EMPRESAS, S.L.   
UNIGLOBAL CONSULTING, S.L.   
URBANSUR GLOBAL, S.L.   
USKARTZE, S.L.   
V.S. SERVICIOS EMPRESARIALES, S.L.   
V.S. SERVICOS JURIDICOS, S.L.   
VACCEOS GESTORES, S.L.   
VALOR AFEGIT OSONA, S.L.   
VASALLO RAPELA ASESORES, S.L.   
VEJERIEGA CONSULTING, S.L.   
VELASCO  BERNAL  ASESORES  LEGALES  Y 
TRIBUTARIOS, S.L.   
VERUM MANAGEMENT, S.L.   
VICENTE JUAN ASESORES, S.L.   
VICENTE OYA AMATE Y DOS MAS, C.B.   
VICOFERSA, S.L.U.   
VIGUE PUJOL, S.L.   
VILA ABELLO ASESORES, S.L.   
VILAR AVIÑO ASESORES, S.L.P.   
VILAR RIBA, S.A.   
VINTERGEST SERVICIOS INTEGRALES, S.L.   
VIÑAS GRABOLEDA ASSESORS, S.L.   
VITARSA ESTATE, S.L.   
VIVIAL ASESORAMIENTO Y ALQUILERES, S.L.   
WEISSE KUSTE, S.L.   
WIZNER FAMILY OFFICE, S.L.   
XESDEZA, S.L.   
XESPRODEM ASESORES, S.L.L.   
XESTADEM, S.L.   
XESTION CERCEDA, S.L.   
YBIS XXI, S.L.   
YLLANA Y CABRERIZO CONSULTORES, S.L.   
YOGESTOREO, S.L.   
ZALTYS, S.L.   
ZATOSTE,S.L.   
ZONA JURIDICA AGENTE, S.L.   
ZORROZUA CONSULTING, S.L.   
ZUBIZUA, S.L.   
ZUIKER Y ASOCIADOS, S.L 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 225 

Glossary 

Additional Tier 1 
Capital 

Adjusted acquisition 
cost 

Amortized cost 

Associates 

Available-for-sale 
financial assets 

Basic earnings per 
share  

Basis risk 

Business 
combination 

Cash flow hedges 

Commissions  

Includes: Preferred stock and convertible perpetual securities and deductions 

The  acquisition  cost  of  the  securities  less  accumulated  amortizations,  plus  interest 
accrued, but not net of any other valuation adjustments. 
The  amortized  cost  of  a  financial  asset  is  the  amount  at  which  it  was  measured  at 
initial  recognition  minus  principal  repayments,  plus  or  minus,  as  warranted,  the 
cumulative amount taken to profit or loss using the effective interest rate method of 
any  difference  between  the  initial  amount  and  the  maturity  amount,  and  minus  any 
reduction for impairment or change in measured value. 
Companies  in  which  the  Group  has  a  significant  influence,  without  having  control. 
Significant  influence  is  deemed  to  exist  when  the  Group  owns  20%  or  more  of  the 
voting rights of an investee directly or indirectly. 
Available-for-sale (AFS) financial assets are debt securities that are not classified as 
held-to-maturity  investments  or  as  financial  assets designated  at  fair  value  through 
profit or loss (FVTPL) and equity instruments that are not subsidiaries, associates or 
jointly controlled entities and have not been designated as at FVTPL. 
Calculated  by  dividing  “Profit  attributable  to  Parent  Company”  corresponding  to 
ordinary  shareholders  of  the  entity  by  the  weighted  average  number  of  shares 
outstanding  throughout  the  year  (i.e.,  excluding  the  average  number  of  treasury 
shares held over the year). 
Risk arising from hedging exposure to one interest rate with exposure to a rate that 

reprices under slightly different conditions. 

A business combination is a transaction, or any  other event, through which a single 
entity obtains the control of one or more businesses. 
Those that hedge the exposure to variability in cash flows attributable to a particular 
risk  associated  with  a  recognized  asset  or  liability  or  a  highly  probable  forecast 
transaction and could affect profit or loss. 
Income and expenses relating to commissions and similar fees are recognized in the 
consolidated income statement using criteria that vary according to their nature. The 
most significant income and expense items in this connection are: 
 ·    Fees and commissions relating linked to financial assets and liabilities measured 

at fair value through profit or loss, which are recognized when collecte 

 ·     Fees  and  commissions  arising  from  transactions  or  services  that  are  provided 
over a period of time, which are recognized over the life of these transactions or 
services. 

 ·     Fees  and  commissions  generated  by  a  single  act  are  accrued  upon  execution  of 

that act. 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 226

Method  used  for  the  consolidation  of  the  accounts  of  the  Group’s  subsidiaries.  The 
assets  and  liabilities  of  the  Group  entities  are  incorporated  line-by-line  on  the 
consolidate balance sheets, after conciliation and the elimination in full of intragroup 
balances, including amounts payable and receivable. 

income  statement 

Group  entity 
income  and  expense  headings  are  similarly 
combined  line  by  line  into  the  consolidated  income  statement,  having  made  the 
following consolidation eliminations:  
a)
Income and expenses in respect of intragroup transactions are eliminated in full.
b) Profits and losses resulting from intragroup transactions are similarly eliminated.
The indirect method has been used for the preparation of the consolidated statement 
of cash flows. This method starts from the entity’s consolidated profit and adjusts its 
amount for the effects of transactions of a non-cash nature, any deferrals or accruals 
of  past  or  future  operating  cash  receipts  or  payments,  and  items  of  income  or 
expense  associated  with  cash  flows  classified  as  investment  or  finance.  As  well  as 
cash, short-term, highly liquid investments subject to a low risk of changes in value, 
such  as  cash  and  deposits  in  central  banks,  are  classified  as  cash  and  equivalents. 
When preparing these financial statements the following definitions have been used: 
· Cash flows: Inflows and outflows of cash and equivalents.
· Operating activities: The typical activities of credit institutions and other activities 

·

that cannot be classified as investment or financing activities.
Investing activities: The acquisition, sale or other disposal of long-term assets and 
other  investments  not  included  in  cash  and  cash  equivalents  or  in  operating 
activities.

· Financing activities: Activities that result in changes in the size and composition of 
the Group’s equity and of liabilities that do not form part of operating activities. 
The  consolidated  statements  of  changes  in  equity  reflect  all  the  movements 
generated in each year in each of the headings of the consolidated equity, including 
those  from  transactions  undertaken  with  shareholders  when  they  act  as  such,  and 
those due to changes in accounting criteria or corrections of errors, if any. 

The  applicable  regulations  establish  that  certain  categories  of  assets  and  liabilities 
are  recognized  at  their  fair  value  with  a  charge  to  equity.  These  charges,  known  as 
“Valuation adjustments” (see Note 31), are included in the Group’s total consolidated 
equity  net  of  tax  effect,  which  has  been  recognized  as  deferred  tax  assets  or 
liabilities, as appropriate. 

The consolidated statements of recognized income and expenses reflect the income 
and  expenses  generated  each  year.  Such  statement  distinguishes  between  income 
and  expenses  recognized  in  the  consolidated  income  statements  and  “Other 
recognized  income  (expenses)”  recognized  directly  in  consolidated  equity.  “Other 
recognized income (expenses)” include the changes that have taken place in the year 
in the “Valuation adjustments” broken down by item. 
The  sum  of  the  changes  to  the  heading  “Other  comprehensive  income”  of  the 
consolidated total equity and the consolidated profit for the year comprise the “Total 
recognized income/expenses of the year”. 

Current  obligations  of  the  entity  arising  as  a  result  of  past  events  whose  existence 
depends  on  the  occurrence  or  non-occurrence  of  one  or  more  future  events 
independent of the will of the entity. 

Consolidated Method 

Consolidated 
statements of cash 
flows 

Consolidated 
statements of 
changes in equity 

Consolidated 
statements of 
recognized income 
and expenses 

Contingencies 

Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 227 

Contingent  
commitments given 

Control 

Correlation risk 

Credit Valuation 
Adjustment (CVA) 

Current tax assets 

Current tax liabilities 

Debit Valuation 
Adjustment (DVA) 

Debt certificates 

Deferred tax assets 

Deferred tax liabilities 

Defined benefit plans 

Defined contribution 
plans 

Possible  obligations  of  the  entity  that  arise  from  past  events  and  whose  existence 
depends  on  the  occurrence  or  non-occurrence  of  one  or  more  future  events 
independent  of  the  entity’s  will  and  that  could  lead  to  the  recognition  of  financial 
assets. 
An investor controls an investee when it is exposed, or has rights, to variable returns 
from  its  involvement  with  the  investee  and  has  the  ability  to  affect  those  returns 
through its power over the investee. An investor controls an investee if and only if the 
investor has all the following: 
a)      Power;  An  investor  has  power  over  an  investee  when  the  investor  has  existing 
rights  that  give  it  the  current  ability  to  direct  the  relevant  activities,  i.e.  the 
activities that significantly affect the investee’s returns. 

b)      Returns;  An  investor  is  exposed,  or  has  rights,  to  variable  returns  from  its 
involvement with the investee when the investor’s returns from its involvement 
have  the  potential  to  vary  as  a  result  of  the  investee’s  performance.  The 
investor’s  returns  can  be  only  positive,  only  negative  or  both  positive  and 
negative. 

c)     Link between power and returns; An investor controls an investee if the investor 
not only has power over the investee and exposure or rights to variable returns 
from its involvement with the investee, but also has the ability to use its power to 
affect the investor’s returns from its involvement with the investee. 

Correlation  risk 
is  related  to  derivatives  whose  final  value  depends  on  the 
performance  of  more  than  one  underlying  asset  (primarily,  stock  baskets)  and 
indicates the existing variability in the correlations between each pair of assets. 
An  adjustment  to  the  valuation  of  OTC  derivative  contracts  to  reflect  the 
creditworthiness of OTC derivative counterparties. 

Taxes recoverable over the next twelve months. 
Corporate income tax payable on taxable profit for the year and other taxes payable 
in the next twelve months. 
An  adjustment  made  by  an  entity  to  the  valuation  of  OTC  derivative  liabilities  to 
reflect within fair value the entity’s own credit risk. 
Obligations  and  other  interest-bearing  securities  that  create  or  evidence  a  debt  on 
the  part  of  their  issuer,  including  debt  securities  issued  for  trading  among  an  open 
group  of  investors,  that  accrue  interest,  implied  or  explicit,  whose  rate,  fixed  or 
benchmarked  to  other  rates,  is  established  contractually,  and  take  the  form  of 
securities or book-entries, irrespective of the issuer. 
Taxes  recoverable  in  future  years,  including  loss  carry  forwards  or  tax  credits  for 
deductions and tax rebates pending application. 
Income taxes payable in subsequent years. 
Post-employment obligation under which the entity, directly or indirectly via the plan, 
implicit  obligation  to  pay  remuneration  directly  to 
retains  the  contractual  or 
employees when required or to pay additional amounts if the insurer, or other entity 
required  to  pay,  does  not  cover  all  the  benefits  relating  to  the  services  rendered  by 
the  employees  when  insurance  policies  do  not  cover  all  of  the  corresponding  post-
employees benefits. 
Defined  contribution  plans  are  retirement  benefit  plans  under  which  amounts  to  be 
paid as retirement benefits are determined by contributions to a fund together with 
investment earnings thereon. The employer's obligations in respect of its employees 
current and prior years' employment service are discharged by contributions to the 
fund. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 228 

Deposits from central 
banks  
Deposits from credit 
institutions 

Deposits from 
customers 

Derivatives 

Derivatives - Hedging 
derivatives 

Diluted earnings per 
share  

Dividends and 
retributions 

Early retirements 

Economic capital 

Effective interest rate 

Employee expenses 

Equity 

Equity instruments 

Equity instruments 
issued other than 
capital 

Deposits of all classes, including loans and money market operations, received from 
the Bank of Spain and other central banks. 
Deposits of all classes, including loans and money market operations received, from 
credit entities. 
Redeemable  cash  balances  received  by  the  entity,  with  the  exception  of  debt 
certificates,  money  market  operations  through  counterparties  and  subordinated 
liabilities,  which  are  not  received  from  either  central  banks  or  credit  entities.  This 
category also includes cash deposits and consignments received that can be readily 
withdrawn. 
The  fair  value  in  favor  (assets)  or  again  (liabilities)  of  the  entity  of  derivatives  not 
designated as accounting hedges. 
Derivatives designated as hedging instruments in an accounting hedge. The fair value 
or  future  cash  flows  of  those  derivatives  is  expected to  offset  the  differences  in  the 
fair value or cash flows of the items hedged. 
Calculated  by  using  a  method  similar  to  that  used  to  calculate  basic  earnings  per 
share;  the  weighted  average  number  of  shares  outstanding,  and  the  profit 
attributable  to  the  parent  company  corresponding  to  ordinary  shareholders  of  the 
entity,  if  appropriate,  is  adjusted  to  take  into  account  the  potential  dilutive  effect  of 
certain financial instruments that could generate the issue of new Bank shares (share 
option  commitments  with  employees,  warrants  on  parent  company  shares, 
convertible debt instruments, etc.). 
Dividend  income  collected  announced  during  the  year,  corresponding  to  profits 
generated by investees after the acquisition of the stake. 
Employees that no longer render their services to the entity but which, without being 
legally  retired,  remain  entitled  to  make  economic  claims  on  the  entity  until  they 
formally retire. 
Methods  or  practices  that  allow  banks  to  consistently  assess  risk  and  attribute 
capital to  cover the economic effects of risk-taking activities. 
Discount  rate  that  exactly  equals  the  value  of  a  financial  instrument  with  the  cash 
flows  estimated  over  the  expected  life  of  the  instrument  based  on  its  contractual 
period as well as its anticipated amortization, but without taking the future losses of 
credit risk into consideration. 
All  compensation  accrued  during  the  year  in  respect  of  personnel  on  the  payroll, 
under  permanent  or  temporary  contracts,  irrespective  of  their  jobs  or  functions, 
irrespective  of  the  concept,  including  the  current  costs  of  servicing  pension  plans, 
own  share  based  compensation  schemes  and  capitalized  personnel  expenses. 
Amounts reimbursed by the state Social Security or other welfare entities in respect 
of employee illness are deducted from personnel expenses. 
The  residual  interest  in  an  entity's  assets  after  deducting  its  liabilities.  It  includes 
owner  or  venturer  contributions  to  the  entity,  at  incorporation  and  subsequently, 
unless  they  meet  the  definition  of  liabilities,  and  accumulated  net  profits  or  losses, 
fair value adjustments affecting equity and, if warranted, non-controlling interests. 
An equity instrument that evidences a residual interest in the assets of an entity, that 
is after deducting all of its liabilities. 

Includes  equity  instruments  that  are  financial  instruments  other  than  “Capital”  and 
“Equity component of compound financial instruments”.  

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 229 

Equity Method 

Exchange/translation 
differences 

Exposure at default 

Fair value 

Fair value hedges 

Financial guarantees 

Financial guarantees 
given 

Financial instrument 

Financial liabilities at 
amortized cost 

Goodwill 

Hedges of net 
investments in 
foreign operations 

Held for trading 
(assets and liabilities) 

Held-to-maturity 
investments 

Is a method of accounting whereby the investment is initially recognized at cost and 
adjusted  thereafter  for  the  post-acquisition  change  in  the  investor’s  share  of  the 
investee’s net assets. The investor’s profit or loss includes its share of the investee’s 
profit or loss and the investor’s other comprehensive income includes its share of the 
investee’s other comprehensive income. 
Exchange differences (P&L): Includes the earnings obtained in currency trading and 
the  differences  arising  on  translating  monetary  items  denominated  in  foreign 
currency  to  the  functional  currency.  Exchange  differences  (valuation  adjustments): 
those recorded due to the translation of the financial statements in foreign currency 
to the functional currency of the Group and others recorded against equity. 
EAD is the amount of risk exposure at the date of default by the counterparty. 

The  price  that  would  be  received  to  sell  an  asset  or  paid  to  transfer  a  liability  in  an 
orderly transaction between market participants at the measurement date. 
Derivatives  that  hedge  the  exposure  to  changes  in  the  fair  value  of  assets  and 
liabilities or firm commitments that have not be recognized, or of an identified portion 
of said assets, liabilities or firm commitments, attributable to a specific risk, provided 
it could affect the income statement. 
Contracts  that  require  the  issuer  to  make  specified  payments  to  reimburse  the 
holder for a loss it incurs when a specified debtor fails to make payment when due in 
accordance with the original or modified terms of a debt instrument, irrespective of 
its  instrumentation.  These  guarantees  may  take  the  form  of  deposits,  technical  or 
financial guarantees, insurance contracts or credit derivatives. 
Transactions  through  which  the  entity  guarantees  commitments  assumed  by  third 
parties in respect of financial guarantees granted or other types of contracts. 
A financial instrument is any contract that gives rise to a financial asset of one entity 
and to a financial liability or equity instrument of another entity. 
Financial liabilities that do not meet the definition of financial liabilities designated at 
fair value through profit or loss and arise from the financial entities' ordinary activities 
to capture funds, regardless of their instrumentation or maturity. 
Goodwill  acquired  in  a  business  combination  represents  a  payment  made  by  the 
acquirer in anticipation of future economic benefits from assets that are not able to 
be individually identified and separately recognized. 

Foreign currency hedge of a net investment in a foreign operation. 

Financial  assets  and  liabilities  acquired  or  incurred  primarily  for  the  purpose  of 
profiting from variations in their prices in the short term. 

This category also includes financial derivatives not qualifying for hedge accounting, 
and in the case of borrowed securities, financial liabilities originated by the firm sale 
of  financial  assets  acquired  under  repurchase  agreements  or  received  on  loan 
(“short positions”). 
Held-to-maturity  investments  are  financial  assets  traded  on  an  active  market,  with 
fixed maturity and fixed or determinable payments and cash flows that an entity has 
the positive intention and financial ability to hold to maturity. 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 230 

Impaired financial 
assets 

Income from equity 
instruments 

Insurance contracts 
linked to pensions 

Inventories 

Investment 
properties 

A  financial  asset  is  deemed  impaired,  and  accordingly  restated  to  fair  value,  when 
there is objective evidence of impairment as a result of one or more events that give 
rise to: 
     a) A  measurable  decrease  in  the  estimated  future  cash  flows  since  the  initial 
recognition  of  those  assets  in  the  case  of  debt  instruments  (loans  and 
receivables and debt securities). 

     b) A  significant  or  prolonged  drop  in  fair  value  below  cost  in  the  case  of  equity 

instruments. 

Dividends and income on equity instruments collected or announced during the year 
corresponding  to  profits  generated  by  investees  after  the  ownership  interest  is 
acquired. Income is recognized gross, i.e., without deducting any withholdings made, 
if any. 

The fair value of insurance contracts written to cover pension commitments. 

instruments,  under  production,  construction  or 
Assets,  other  than  financial 
development, held for sale during the normal course of business, or to be consumed 
in the production process or during the rendering of services. Inventories include land 
and other properties held for sale at the real estate development business. 
Investment  property  is  property  (land  or  a  building—or  part  of  a  building—or  both) 
held  (by  the  owner  or  by  the  lessee  under  a  finance  lease)  to  earn  rentals  or  for 
capital appreciation or both, rather than for own use or sale in the ordinary course of 
business. 

Joint arrangement 

An arrangement of which two or more parties have joint control. 

Joint control 

Joint venture 

Leases 

The  contractually  agreed  sharing  of  control  of  an  arrangement,  which  exists  only 
when  decisions  about  the  relevant  activities  require  the  unanimous  consent  of  the 
parties sharing control. 
A  joint  arrangement  whereby  the  parties  that  have  joint  control  of  the  arrangement 
have rights to the net assets of the arrangement. A joint venturer shall recognize its 
interest  in  a  joint  venture  as  an  investment  and  shall  account  for  that  investment 
using  the  equity  method  in  accordance  with  IAS  28  Investments  in  Associates  and 
Joint Ventures. 
A  lease  is  an  agreement  whereby  the  lessor  conveys  to  the  lessee  in  return  for  a 
payment or series of payments the right to use an asset for an agreed period of time, 
a  stream  of  cash  flows  that  is  essentially  equivalent  to  the  combination  of  principal 
and interest payments under a loan agreement. 
a)     A lease is classified as a finance lease when it substantially transfers all the risks 
and rewards incidental to ownership of the asset forming the subject-matter of 
the contract. 

b)     A lease will be classified as operating lease when it is not a financial lease. 

Liabilities included in 
disposal groups 
classified as held for 
sale 

Liabilities under 
insurance contracts 

Loans and advances 
to customers 

The  balance  of  liabilities  directly  associated  with  assets  classified  as  non-current 
assets held for sale, including those recognized under liabilities in the entity's balance 
sheet at the balance sheet date corresponding to discontinued operations. 

The  technical  reserves  of  direct  insurance  and  inward  reinsurance  recorded  by  the 
consolidated  entities  to  cover  claims  arising  from  insurance  contracts  in  force  at 
period-end.  
Loans and receivables, irrespective of their type, granted to third parties that are not 
credit entities. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 231 

Financial  instruments  with  determined  or  determinable  cash  flows  and  in  which  the 
entire payment made by the entity will be recovered, except for reasons attributable 
to the solvency of the debtor. This category includes both the investments from the 
lending  activity  (amounts  of  cash  available  and  pending  maturity  by 
typical 
customers as a loan or deposits lent to other entities, and unlisted debt certificates), 
as  well  as  debts  contracted  by  the  purchasers  of  goods,  or  users  of  services,  that 
form  part  of  the  entity’s  business.  It  also  includes  all  finance  lease  arrangements  in 
which the consolidated subsidiaries act as lessors. 
It is the estimate of the loss arising in the event of default. It depends mainly on the 
characteristics of the counterparty, and the valuation of the guarantees or collateral 
associated with the asset. 
Financial  asset  or  security  created  from  mortgage  loans  and  backed  by  the 
guarantee of the mortgage loan portfolio of the entity. 
The balance of non performing risks, whether for reasons of default by customers or 
for other reasons, for financial guarantees given. This figure is shown gross: in other 
words, it is not adjusted for value corrections (loan loss reserves) made. 
The  net  amount  of  the  profit  or  loss  and  net  assets  of  a  subsidiary  attributable  to 
associates  outside  the  group  (that  is,  the  amount  that  is  not  owned,  directly  or 
indirectly,  by  the  parent),  including  that  amount  in  the  corresponding  part  of  the 
consolidated earnings for the period. 
A  non-current  asset  or  disposal  group,  whose  carrying  amount  is  expected  to  be 
realized  through  a  sale  transaction,  rather  than  through  continuing  use,  and  which 
meets the following requirements: 
a)   It  is  immediately  available  for  sale  in  its  present  condition  at  the  balance  sheet 

date, i.e. only normal procedures are required for the sale of the asset. 

b)  The sale is considered highly probable. 
Assets and liabilities that do not provide any right to receive or deliver a determined 
or  determinable  amount  of  monetary  units,  such  as  tangible  and  intangible  assets, 
goodwill and ordinary shares subordinate to all other classes of capital instruments. 
Risks arising from options, including embedded options. 

Loans and 
receivables 

Loss given default 
(LGD) 

Mortgage-covered 
bonds 
Non performing 
financial guarantees 
given 

Non-controlling 
interests 

Non-current assets 
and disposal groups 
held for sale  

Non-monetary assets 

Option risk 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 232 

Instruments designated by the entity from the inception at fair value with changes in 
profit or loss. 

An entity may only designate a financial instrument at fair value through profit or loss, 
if doing so more relevant information is obtained, because: 

a) 

It  eliminates  or  significantly  reduces  a  measurement  or  recognition 
inconsistency  (sometimes  called  "accounting  mismatch") 
that  would 
otherwise  arise  from  measuring  assets  or  liabilities  or  recognizing  the  gains 
and  losses  on  them  on  different  bases.  It  might  be  acceptable  to  designate 
only some of a number of similar financial assets or financial liabilities if doing 
so  a  significant  reduction  (and  possibly  a  greater  reduction  than  other 
allowable designations) in the inconsistency is achieved. 

b)    The performance of a group of financial assets or financial liabilities is managed 
and  evaluated  on  a  fair  value  basis,  in  accordance  with  a  documented  risk 
management  or  investment  strategy,  and  information  about  the  group  is 
provided internally on that basis to the entity´s key management personnel. 

These  are  financial  assets  managed 
insurance 
contracts” measured at fair value, in combination with derivatives written with a view 
to  significantly  mitigating  exposure  to  changes  in  these  contracts'  fair  value,  or  in 
combination  with  financial  liabilities  and  derivatives  designed  to  significantly  reduce 
global exposure to interest rate risk. 

jointly  with  “Liabilities  under 

These  headings  include  customer  loans  and  deposits  effected  via  so-called  unit-
linked  life  insurance  contracts,  in  which  the  policyholder  assumes  the  investment 
risk. 

This heading is broken down as follows: 
 i)   Reserves or accumulated losses of investments in subsidiaries, joint ventures and 
associate:  include  the  accumulated  amount  of  income  and  expenses  generated 
by the aforementioned investments through profit or loss in past years. 

ii)   Other: includes reserves different from those separately disclosed in other items 

and may include legal reserve and statutory reserve. 

Other financial 
assets/liabilities at 
fair value through 
profit or loss 

Other Reserves 

Other retributions to 
employees long term 

Includes the amount of compensation plans to employees long term 

Own/treasury shares  The amount of own equity instruments held by the entity. 
Post-employment 
benefits 

Probability of default 
(PD) 

Provisions 

Provisions for 
contingent liabilities 
and commitments 

Retirement benefit plans are arrangements whereby an enterprise provides benefits 
for its employees on or after termination of service. 
It  is  the  probability  of  the  counterparty  failing  to  meet  its  principal  and/or  interest 
is  associated  with  the  rating/scoring  of  each 
payment  obligations.  The  PD 
counterparty/transaction.  
Provisions  include  amounts  recognized  to  cover  the  Group’s  current  obligations 
arising as a result of past events, certain in terms of nature but uncertain in terms of 
amount and/or cancellation date. 
Provisions  recorded  to  cover  exposures  arising  as  a  result  of  transactions  through 
which  the  entity  guarantees  commitments  assumed  by  third  parties  in  respect  of 
financial  guarantees  granted  or  other  types  of  contracts,  and  provisions  for 
contingent  commitments,  i.e.,  irrevocable  commitments  which  may  arise  upon 
recognition of financial assets. 

 
 
  
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 233 

Provisions for 
pensions and similar 
obligation 

Provisions or (-) 
reversal of provisions 

Refinanced Operation 

Refinancing 
Operation 

Repricing risk 

Restructured 
Operation 

Retained earnings 

Share premium 

Shareholders' funds 

Short positions 

including 
Constitutes  all  provisions  recognized  to  cover  retirement  benefits, 
commitments  assumed  vis-à-vis  beneficiaries  of  early  retirement  and  analogous 
schemes. 
Provisions  recognized  during  the  year,  net  of  recoveries  on  amounts  provisioned  in 
prior  years,  with  the  exception  of  provisions  for  pensions  and  contributions  to 
pension funds which constitute current or interest expense. 
An  operation  which  is  totally  or  partially  brought  up  to  date  with  its  payments  as  a 
result of a refinancing operation made by the entity itself or by another company in its 
group. 
An  operation  which,  irrespective  of  the  holder  or  guarantees  involved,  is  granted  or 
used  for  financial  or  legal  reasons  related  to  current  or  foreseeable  financial 
difficulties that the holder(s) may have in settling one or more operations granted by 
the  entity  itself  or  by  other  companies  in  its  group  to  the  holder(s)  or  to  another 
company or companies of its group, or through which such operations are totally or 
partially brought up to date with their payments, in order to enable the holders of the 
settled or refinanced operations to pay off their loans (principal and interest) because 
they are unable, or are expected to be unable, to meet the conditions in a timely and 
appropriate manner. 
Risks  related  to  the  timing  mismatch  in  the  maturity  and  repricing  of  assets  and 
liabilities and off-balance sheet short and long-term positions.  
An operation whose financial conditions are  modified for economic or legal reasons 
related  to  the  holder's  (or  holders')  current  or  foreseeable  financial  difficulties,  in 
order  to  enable  payment  of  the  loan  (principal  and  interest),  because  the  holder  is 
unable,  or  is  expected  to  be  unable,  to  meet  those  conditions  in  a  timely  and 
appropriate manner, even if such modification is provided for in the contract. In any 
event,  the  following  are  considered  restructured  operations:  operations  in  which  a 
haircut is made  or assets  are received in order to reduce the loan, or in which  their 
conditions  are  modified  in  order  to  extend  their  maturity,  change  the  amortization 
table  in  order  to  reduce  the  amount  of  the  installments  in  the  short  term  or  reduce 
their  frequency,  or  to  establish  or  extend  the  grace  period  for  the  principal,  the 
interest  or  both;  except  when  it  can  be  proved  that  the  conditions  are  modified  for 
reasons  other  than  the  financial  difficulties  of  the  holders  and,  are  similar  to  those 
applied on the market on the modification date for operations granted to customers 
with a similar risk profile. 
Accumulated net profits or losses recognized in the income statement in prior years 
and retained in equity upon distribution. 
The amount paid in by owners for issued equity at a premium to the shares' nominal 
value. 
Contributions  by  stockholders,  accumulated  earnings  recognized  in  the  income 
statement and the equity components of compound financial instruments. 
Financial  liabilities  arising  as  a  result  of  the  final  sale  of  financial  assets  acquired 
under repurchase agreements or received on loan. 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 234 

Is  the  power  to  participate  in  the  financial  and  operating  policy  decisions  of  the 
investee but is not control or joint control of those policies. If an entity holds, directly 
or indirectly (i.e. through subsidiaries), 20 per cent or more of the voting power of the 
investee,  it  is  presumed  that  the  entity  has  significant  influence,  unless  it  can  be 
clearly demonstrated that this is not the case. Conversely, if the entity holds, directly 
or indirectly (i.e.  through subsidiaries), less than 20  per cent of the voting power of 
the investee, it is presumed that the entity does not have significant influence, unless 
such influence can be clearly demonstrated. A substantial or majority ownership by 
another  investor  does  not  necessarily  preclude  an  entity  from  having  significant 
influence. 
The existence of significant influence by an entity is usually evidenced in one or more 
of the following ways: 
     a)  representation  on  the  board  of  directors  or  equivalent  governing  body  of  the 

investee; 

     b)  participation  in  policy-making  processes,  including  participation  in  decisions 

about dividends or other distributions 

     c) material transactions between the entity and its investee; 
     d) interchange of managerial personnel; or 
     e) provision of essential technical information. 
Financing received, regardless of its instrumentation, which ranks after the common 
creditors in the event of a liquidation. 
Companies  over  which  the  Group  exercises  control.  An  entity  is  presumed  to  have 
control  over  another  when  it  possesses  the  right  to  oversee  its  financial  and 
operational  policies,  through  a  legal,  statutory  or  contractual  procedure,  in  order  to 
obtain  benefits  from  its  economic  activities.  Control  is  presumed  to  exist  when  the 
parent  owns,  directly  or  indirectly  through  subsidiaries,  more  than  one  half  of  an 
entity's  voting  power,  unless,  exceptionally,  it  can  be  clearly  demonstrated  that 
ownership  of  more  than  one  half  of  an  entity's  voting  rights  does  not  constitute 
control of it. Control also exists when the parent owns half or less of the voting power 
of an entity when there is: 
     a)    An  agreement  that  gives  the  parent  the  right  to  control  the  votes  of  other 

shareholders; 

     b)    power  to  govern  the  financial  and  operating  policies  of  the  entity  under  a 
statute  or  an  agreement;  power  to  appoint  or  remove  the  majority  of  the 
members of the board of directors or equivalent governing body and control of 
the entity is by that board or body; 

     c)    power  to  cast  the  majority  of  votes  at  meetings  of  the  board  of  directors  or 

equivalent governing body and control of the entity is by that board or body. 

Buildings, land, fixtures, vehicles, computer equipment and other facilities owned by 
the entity or acquired under finance leases. 

All tax related liabilities except for provisions for taxes. 
Financial assets or fixed asset security issued with the guarantee of portfolio loans of 
the public sector of the issuing entity 
in  consolidated 
Includes:  Common  stock,  parent  company  reserves,  reserves 
companies, non-controlling interests, , generic countable , deduction and others and 
attributed net income 

Significant influence 

Subordinated 
liabilities 

Subsidiaries 

Tangible assets 

Tax liabilities 

Territorials bonds 

Tier 1 Capital 

Tier 2 Capital 

Includes: Subordinated, preferred shares and non- controlling interest 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 235 

Unit-link 

This is life insurance in which the policyholder assumes the risk. In these policies, the 
funds for the technical insurance provisions are invested in the name of and on behalf 
of the policyholder in shares of Collective Investment Institutions and other financial 
assets chosen by the policyholder, who bears the investment risk. 

Value at Risk (VaR) 

Value  at  Risk  (VaR)  is  the  basic  variable  for  measuring  and  controlling  the  Group’s 
market  risk.  This  risk  metric  estimates  the  maximum  loss  that  may  occur  in  a 
portfolio’s  market  positions  for  a  particular  time  horizon  and  given  confidence  level 
VaR figures are estimated following two methodologies: 
 ·      VaR without smoothing, which awards equal weight to the daily information for 
is  currently  the  official 

the 
methodology for measuring market risks vis-à-vis limits compliance of the risk. 

immediately  preceding 

last  two  years.  This 

 ·         VaR  with  smoothing,  which  weights  more  recent  market  information  more 

heavily. This is a metric which supplements the previous one. 

VaR  with  smoothing  adapts  itself  more  swiftly  to  the  changes  in  financial  market 
conditions, whereas VaR without smoothing is, in general, a more stable metric that 
will tend to exceed VaR with smoothing when the markets show less volatile trends, 
while it will tend to be lower when they present upturns in uncertainty. 

Yield curve risk 

Risks arising from changes in the slope and the shape of the yield curve. 

 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 1 

BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

Management report for the year ended December 31, 2017 

Contents 

1. 
Introduction ........................................................................................................................................................ 2 
2.  Economic outlook ............................................................................................................................................... 2 
3.  Balance sheet, business activity and earnings ................................................................................................. 2 
4.  Risk management ............................................................................................................................................... 3 
5.  BBVA Group solvency and capital ratios .......................................................................................................... 3 
6.  Sustainable finance and contribution to society .............................................................................................. 3 
7.  Customer Care Service and Customer Ombudsman ..................................................................................... 3 
7.1.  Activity report on the Customer Care Service in Spain ........................................................................... 4 
7.2.  Report on the activity of the BBVA Group Customer Ombudsman in Spain ......................................... 5 
8. 
Innovation and Technology................................................................................................................................ 6 
9.  Other information ............................................................................................................................................... 8 
9.1.  Capital and treasury stock ......................................................................................................................... 8 
9.2.  Shareholder remuneration and allocation of earnings ............................................................................ 8 
9.3.  Average period for payment to suppliers .................................................................................................. 8 
Subsequent events ......................................................................................................................................... 8 
Annual corporate governance report ............................................................................................................ 9 

10. 
11. 

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 2 

1. Introduction 

Banco Bilbao Vizcaya Argentaria, S.A. (the “Bank” or “BBVA”) is a private-law entity governed by the rules 
and  regulations  applicable  to  banks  operating  in  Spain.  The  Bank  conducts  its  business  through  branches 
and offices located throughout Spain and abroad. 

The management report of BBVA, S.A. has been prepared from the individual accounting and management 
records of Banco Bilbao Vizcaya Argentaria, SA 

BBVA is the parent company of the BBVA Group (hereinafter, “the Group”). It is an internationally diversified 
group  with  a  significant  presence  in  the  business  of  traditional  retail  banking,  asset  management  and 
wholesale banking. 

The  financial  information  included  in  this  management  report  is  presented  in  accordance  with  the  criteria 
established  by  the  Bank  of  Spain  Circular  4/2004,  of  December  22,  on  Public  and  Confidential  Financial 
Reporting Rules and Formats for Financial Statements, and its subsequent amendments. 

2.  Economic outlook 

Global economic  growth held steady at around 1% quarter-on-quarter in the first nine months of  2017 and 
latest available indicators suggest a continuation of this momentum in the last part of the year. Confidence 
data continues to improve, accompanied by a recovery in world trade and the industrial sector, while private 
consumption  remains  robust  in  developed  countries.  This  positive  trend  reflects  an  improved  economic 
performance  across  all  regions.  In  advanced  economies,  U.S.  GDP  expanded  more  than  expected  in  2017 
(+2.3%), alleviating doubts about the sustainability of growth rates over the coming quarters. In Europe, the 
pickup  in  growth  in  recent  quarters  (+2.5%  en  el  2017)  can  be  explained  by  a  strengthening  of  domestic 
demand.  Among  emerging  economies,  growth  in  China  is  set  to  remain  supportive  for  the  rest  of  Asia. 
Alongside favorable market conditions, this will give increased impetus to Latin American countries. Finally, 
with  their  recovery,  Russian  and  Brazilian  economies  are  no  longer  hampering  global  growth.  Accordingly, 
and in contrast to other post-financial crisis periods, there has been a global synchronous recovery. 

This  growth  environment  has  been  accompanied  by  moderate  levels  of  inflation,  despite  ample  liquidity  in 
the markets. As a result of the above, central banks have more room for maneuver in emerging economies to 
continue  using  monetary  policy  to  support  growth,  while  allowing  monetary  authorities  in  advanced 
economies to maintain a cautious approach to implementing monetary policy normalization. 

Other  factors  which  have  contributed  to  the  upbeat  global  picture,  such  as  generally  neutral  or  somewhat 
expansive  fiscal  policy  and  moderate  commodity  prices,  look  likely  to  remain  in  place  over  the  coming 
quarters. Global growth is therefore forecast to accelerate to around 3.7% in 2017. 

3.  Balance sheet, business activity and earnings 

The key figures in the Bank’s balance sheet with respect to its main business are as follow: 

  The Bank's total balance sheet as of December 31, 2017 stood at €400,083 million (€418,447 million 
in  2016).  At  the  close  of  2017,  “Loans  and  receivables  –  Loans  and  advances  to  customers” 
amounted  to  €211,597  million,  compared  with  €213,890  million  for  the  previous  year.  As  of 
December 31, 2017, customer deposits stood at €194,645 million (€207,946 million in 2016).  

In  2017,  the  Bank  had  a  net  profit  after  tax  of  €2,083  million  euros  (€1,662  million  in  2016). 
Operating expenses decreased from €4,247 million in 2016 to €4,037 million in 2017.  

  Administration costs have decreased from €4,247 million  in 2016 to €4,037 million in 2017. 

  Gross income for 2017 totaled €9,220 million, compared with €8,674 million in 2016.  

  Net interest income in 2017 stood at €3,463 million (€3,523 million in 2016).  

 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 3 

4.  Risk management  

BBVA's  risk  management  system  is  outlined  in  Note  5,  Risk  Management,  of  the  accompanying  Financial 
Statements. 

5. 

BBVA Group solvency and capital ratios   

The BBVA Group’s capital ratios 

BBVA Group's solvency and capital ratios required by the regulation in force are outlined in Note 28 of the 
accompanying Financial Statements. 

6. 

Sustainable finance and contribution to society 

Banks play a key role in the fight against climate change, thanks to their unique position in mobilizing capital 
through  investment,  loans  and  advisory  functions.  Although  most  banks  have  worked  in  recent  years  to 
mitigate the direct impacts of their activity, there are other very important ways they can contribute to this 
challenge:  first,  by  providing  innovative  solutions  to  their  customers  to  help  them  move  to  a  low-carbon 
economy  and  by  promoting  sustainable  finance;  and  second,  by  systematically  integrating  social  and 
environmental risks into decision-making.  

BBVA's  commitment  to  sustainable  development  is  reflected  in  its  Environmental  policy,  which  is  global in 
scope.  

In  2017,  BBVA  worked  its  strategy  on  climate  change  and  sustainable  development.  The  strategy  covers 
comprehensive  management  of  the  risks  and  opportunities  deriving  from  the  fight  against  climate  change 
and the resolve to achieve the Sustainable Development Goals (SDGs).  

This strategy is based on a threefold commitment through 2025: 

  First, a commitment to finance, which contributes to the mobilization of the capital needed to halt climate 

change and achieve the SDGs.   

  Second, a commitment to mitigate the social and environmental risks derived from the Bank's activity, to 

minimize their potential direct and indirect negative aspects.  

  And finally, a commitment to engagement with all the stakeholders involved in the collective promotion of 

the role of the financial industry in sustainable development. 

As  of  December  31,  2017,  the  accompanying  Consolidated  Annual  Accounts  of  the  BBVA  Group  do  not 
include any material item that would warrant inclusion in the environmental information document set forth 
in  the  Ministry  of  Justice  Order  JUS  /  471/2017,  of  May  19,  which  approves  the  new  models  for  the 
presentation in the Companies Registry of the annual accounts of the subjects bound to its publication. 

7. 

Customer Care Service and Customer Ombudsman 

The  activities  of  the  Customer  Care  Service  and  Customer  Ombudsman  in  2017  were  carried  out  in 
accordance with the stipulations of Article 17 of the Ministerial Order (OM) ECO/734/2004, dated March 11, 
of  the  Ministry  of  the  Economy,  regarding  customer  care  and  consumer  ombudsman  departments  at 
financial  institutions,  and  in  line  with  the  new  "Regulations  for  Customer  Protection  in  Spain"  of  the  BBVA 
Group  approved  by  the  Board  of  Directors  of  the  Bank  in  2015,  regulating  the  activities  and  powers  of  the 
Customer Care Service and Customer Ombudsman. 

The Customer Care Service processes complaints and claims addressed to both the Customer Ombudsman 
and the Customer Care Service itself in the first instance, except for matters falling within the powers of the 
Customer Ombudsman as established in the aforementioned regulation. 

 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 4 

7.1.  Activity report on the Customer Care Service in Spain 

2017  was  marked  by  a  difficult  environment,  above  all  relating  to  the  various  clauses  in  mortgage  loan 
agreements (arrangement fees, multi-currency mortgages, benchmark indices), which have conditioned the 
figures  for  claims  in  the  Spanish  financial  system.  In  addition,  the  Customer  Care  Service  Department 
assumed the claims of all customers from Catalunya Bank, which were integrated into BBVA in September 
2016, which resulted in a greater number of claims compared to the previous year. 

Customer claims received by BBVA's customer care service in Spain amounted to 172,030 cases in 2017, of 
which 169,064 were resolved by the Customer Care Service itself and concluded in the same year (98% of 
the total). A total of 2,966 cases remained as pending analysis. 

Practically  90%  of  the  claims  received  corresponded  to  mortgage  loans,  mainly  to  expenses  from  the 
formalization of mortgages. 

In 2016, the admitted claims amounted to 21,160 and the cases resolved and concluded amounted to 18,477, 
an 87% of the issues. 

In 2017 the Customer Care Service assumed the processing of claims from all the customers of Catalunya 
Bank,  which  was  integrated  into  BBVA  in  September  2016,  resulting  in  a  greater  number  of  claims  on  the 
figure for the previous year. 

Complaints handled by Customer Care Service by complaint type (Percentage) 

Type 

Resources 

Assets products/ loans 

Insurances 

Collection and payment services 

Financial counselling and quality service 

Credit Cards 

Securities and equity portfolios 

Other 

Total 

Complaints handled by Customer Care Service according to resolution  (Number) 

In favor of the person submitting the complaint 

Partially in favor of the person submitting the complaint 

In favor of the BBVA Group 

Total 

2017 

9.0% 

80.0% 

- 

2.0% 

2.0% 

4.0% 

1.0% 

2.0% 

2016 

26.0% 

29.0% 

- 

8.0% 

8.0% 

10.0% 

6.0% 

13.0% 

100.0% 

100.0% 

2017 

28,456 

89,585 

51,023 

2016 

6,373 

2,511 

9,594 

169,064 

18,478 

The claims management  model and the principles governing the activity of the Customer Care Service are 
aimed  at  achieving  recognition  and  trust  on  the  part  of  the  Group's  customers,  with  the  aim  of  increasing 
their satisfaction levels. The model operates from the origination stage, as the Customer Care Service sits on 
the committees presenting new products and services. In this way, possible customer dissatisfaction can be 
anticipated and avoided. 

Additionally, in accordance with the recommendation of the regulatory body, progress continued in 2017 on 
the ambitious training plan that has been created for the whole team making up this Service. The aim is to 
guarantee  the  BBVA  managers  have  the  knowledge  to  improve  identification  of  customer  needs  and 
contribute high added value solutions. 

 
 
  
  
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 5 

7.2.  Report on the activity of the BBVA Group Customer Ombudsman in Spain 

In 2017, the Customer Ombudsman maintained the goal common to the BBVA Group as a whole of unifying 
criteria  and  fostering  the  protection  and  security  of  customers,  making  progress  in  compliance  with 
regulations on transparency and customer protection. With the aim of passing on effectively its reflections 
and criteria on matters subjected to its consideration, the Ombudsman meets with areas and units in BBVA 
Group: Insurance, Pension Plan Manager, Business, Legal Services, etc. 

The  number  of  customer  complaints  presented  to  the  Customer  Ombudsman  for  resolution  in  2017  was 
1,438.  Of  these,  114  were  finally  not  processed  as  they  did  not  meet  the  requirements  set  out  in  OM 
ECO/734/2004. 

Complaints handled by the Customer Ombudsman by complaint type  (Number) 

Type 

Insurance and welfare products 

Assets operations 

Investment services 

Liabilities operations 

Other banking products (credit card, ATM, etc.) 

Collection and payment services 

Other 

Total 

2017 

2016 

377 

367 

133 

257 

140 

69 

95 

462 

298 

137 

175 

86 

62 

128 

1,438 

1,348 

The  type  of  complaints  managed  in  the  table  above  follows  the  criteria  established  by  the  Complaints 
Department of the Bank of Spain in their requests for information: 

Complaints handled by Customer Ombudsman according to resolution (Number) 

In favor of the person submitting the complaint 

Partially in favor of the person submitting the complaint 

In favor of the BBVA Group 

Processing suspended 

Total 

2017 

2016 

- 

704 

527 

8 

- 

784 

457 

- 

1,239 

1,241 

52.03%  of  the  customers  who  submitted  a  complaint  to  the  Ombudsman  in  2017  reported  some  level  of 
satisfaction,  either  because  of  the  decision  of  the  Customer  Ombudsman  or  its  role  as  mediator  between 
BBVA Group entities and customers.  

Customers  who  are  not  satisfied  with  the  Customer  Ombudsman's  response  may  refer  the  matter  to  the 
official supervisory bodies (the Bank of Spain, CNMV and the Directorate General of Insurance and Pension 
Funds).  The  number  of  complaints  submitted  by  customers  to  the  supervisory  bodies  in  2017  was  127. 

In  2017,  BBVA  Group  continued  to  make  progress  in  implementing  the  suggestions  of  the  Customer 
Ombudsman related to adapting products to the profile of customers and the need for transparent, clear and 
responsible  information.  The  recommendations  and  suggestions  made  by  the  Customer  Ombudsman  are 
focused on increasing the level of transparency and clarity of information that BBVA Group provides for its 
customers,  both  in  its  commercial  products  that  it  makes  available  to  them,  and  in  compliance  with  the 
orders and instructions issued by customers. The aim is to guarantee that customers understand the nature 
and risks of the financial products that they are offered, that the product is adapted to the customer profile 
and  that  the  information  provided  by  the  Entity  is  impartial  and  clear,  including  the  advertising  targeted  at 
customers. To do so, the Group is employing the Transparent, Clear and Responsible (TCR) communication 
initiative for Responsible Business, providing as much data and documentation as necessary. 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 6 

In  addition,  with  the  increasing  digitalization  of  the  products  offered  to  customers  and  their  growing 
complexity, a special sensitivity is required with some groups of customers that due to their profile, age or 
personal situation present a high level of vulnerability. 

8.  Innovation and Technology 

BBVA is engaged in a process of digital transformation, the main aim of which is to achieve its aspiration of 
strengthening relationships with its customers and being the best possible bank for them. Engineering is an 
essential component of this transformation. Its mission has always been to enable a technology strategy that 
provides  the  foundation  for  this  transformation,  thus  becoming  more  customer-centric  and  establishing  a 
more  global  strategy,  fast  to  implement,  digital,  flexible  and  leveraged  on  the  Group's  data.  This  must  be 
done while continuing to provide support to the Bank's core business: catering to the demand for traditional 
business  (multi-segment,  multi-product,  multi-channel,  etc.);  and  b)  contributing  reliability,  with  the 
necessary  tools  to  ensure  adequate  internal  controls,  based  on  consistent  information  and  data.  Another 
Engineering  objective  is  provide  the  group  with  all  the  tools  it  needs  to  drive  profitability,  new  productivity 
paradigms and new business processes. 

The area's responsibilities continue to be focused on the lines of work that were indicated in 2016: 

  A new technology stack to offer customers services that are more suited to their needs, in terms of 

speed and content. 

  Alliances with strategic partners to harness cutting-edge technology, and the necessary 

collaboration to speed up the transformation process. 

  Productivity and reliability, i.e. securing improved performance from technology, and doing so in a 

manner that is fully reliable and guarantees the highest quality standards. 

New technology stack: cloud paradigms 

With customers increasingly making use of digital channels, and therefore driving an exponential increase in 
transaction  numbers,  the  Group  is  continuing  to  develop  its  IT  model  into  a  more  uniform  and  scalable 
system, boosting cloud technology. 

In 2017, Engineering continued to construct and deploy the building blocks of the new global technological 
stack  for  the  whole  of  BBVA.  This  stack  shares  the  cloud  attributes  of  flexibility  and  stability  that  are 
demanded by the digital world, while strictly complying with regulatory requirements. The first pilot projects 
have  been  executed  on  the  blocks  with  good  results.  This  new  stack  will  enable  real-time  access,  a  new 
approach to data management and the optimization of processing costs, providing customers with a service 
that caters directly to their needs. 

Strategic alliances 

Engineering  continues  to  drive  the  creation  of  a  network  of  strategic  alliances,  giving  traction  to  BBVA's 
digital transformation and complement its technology stack. Establishing an ecosystem of strategic alliances 
with  some  of  the  leading  businesses  in  the  market  ensures  the  adoption  of  innovative  technologies, 
digitalization of the business, speed in activation, as well as global deployment of solutions. Furthermore, by 
building a network of technological alliances with strategic partners, BBVA will work in close cooperation with 
some of the foremost companies in their respective fields. 

In  2017  alliances  have  been  established  with  relevant  entities  wich will,  on  one hand,  operate  and  optimize 
BBVA current technology and on the other hand, manage the global communications structure. 

Productivity and reliability  

Engineering  continues  focus  on  productivity  as  part  of  the  transformation  process.  Greater  productivity  is 
needed to provide our customers with the best possible service while being profitable. The area is therefore 
working on the following: 

 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 7 

  Technology transformation at two levels: 

o  Hardware:  creating  lower-cost  infrastructure  components  based  on  the  cloud  paradigm. 
There has been very significant progress in the use of this infrastructure in Spain, and Mexico 
is beginning to use it, resulting in an increase in productivity. 

o  Software:  multiple  global  functionalities  have  been  constructed,  reused  by  various  of  the 
Group's geographic areas, and construction continues on the technological stack with a high 
level of automation. 

  Transformation of operations: an initial operations optimization exercise has been carried out with good 
results, and the necessary working methodology has been created to implement it throughout the whole 
Group. The first robotics activities have also been carried out in Spain. 

It  is  critical  to  obtain  the  best  possible  performance  from  infrastructures,  architectures,  operations  and 
internal processes, and to do so in a way that is fully  reliable. Reliability remains another key factor for the 
Engineering function and digital transformation.  

In  2017  programs  have  been  executed  to  improve  reliability,  resulting  in  a  reduction  of  the  volume  of 
incidents in the Group. 

Operational and technological risk management 

Security  measures  have  been  strengthened  in  2017  as  a  result  of  the  increase  in  cyber  threats  and  cyber 
crime in general. Protection and prevention strategies have been applied to mitigate the risk of attacks and 
their possible impacts on internal and external resources.  

A  working  methodology  has  been  developed  to  allow  the  deployment  of  baselines  (resources,  capacities, 
plans  and  responsibilities)  according  to  the  different  vectors  of  attack,  based  on  four  key  elements: 
prevention,  preparation,  response  and  recovery.  This  working  methodology  forms  part  of  a  general 
framework that BBVA defined at the end of 2016 for the Group's organizational resilience, geared to: 

Improving the procedures for detection, prioritization and escalation;  

Improving the global capacity for reaction and response; and 

  Strengthening  the  technical  teams  in  all  the  countries  dedicated  to  cybersecurity  and  engineering  risk 

management. 

In addition, the capacities created by the Engineering Risk & Corporate Assurance (ERCA) committee have 
been  consolidated  in  the  area  of  security  mechanisms,  and  specifically  in  the  area  of  identification  and 
authentication, allowing the Group to generate new customer experiences and improve existing ones. As  a 
result  of  this  work  with  a  single  team,  together  with  the  business  areas,  and  with  the  precept  that  the 
customer is first, a significant increase in new experiences for customers has been noted, which allows BBVA 
to follow the path of the latest technological innovations offered by the major players.  

Examples of this are iris ID access by customers to mobile banking, supported by the technology offered by 
Samsung  devices,  access  by  Face  ID,  or  the  possibility  of  ordering  transfers  through  Siri  using  the  Apple 
technology. All these make perfectly clear the great responsiveness when it comes to creating new customer 
opportunities,  thinking  fast  and  thinking  big,  taking  into  account  the  available  capacities  for  security,  and 
industry  standards. 
without 

level  of  protection 

legislators  and 

required  by 

reducing 

the 

A number of initiatives have been taken within the area of business continuity, in other words incidents with a 
low  probability  of  occurrence  and  very  high  impact,  such  as  reviewing  and  updating  the  corporate 
regulations; continuing with the implementation of the business impact analyses, with the resulting update of 
informing  the 
the  continuity  plans;  and  reviewing  technological  dependency  on  critical  processes, 

 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 8 

corresponding  continuity  committees  of  their  results  so  they  can  improve  response  where  necessary,  in  a 
scenario of unavailability due to failures in the information systems. 

During  2017  numerous  business  continuity  strategies  have  been  activated  in  BBVA  Group,  among  them 
related to the earthquakes in Chile, and particularly Mexico; those affecting the United States as a result of 
hurricanes  and  storms:  Harvey  in  Texas,  Irma  in  Florida  and  Stella  in  New  York;  the  problems  of  social 
conflict  in  Venezuela;  serious  flooding  in  the  north  of  Peru;  and  the  torrential  rains  in  the  area  of  Mocoa, 
Colombia. 

As regards personal data protection, there has been much work done in 2017 to implement the General Data 
Protection Regulation in BBVA Group. Working groups have been set up, and their work will conclude before 
the Regulation becomes applicable in May 2018. Moreover, in compliance with one of the new requirements 
under the Regulation, a Data Protection Officer has been appointed for BBVA Group. 

With  respect  to  the  personal  data  security  measures,  and  in  line  with  the  above,  a  supplementary 
organizational  project  was  implemented  to  review  and  update  all  functions,  processes,  methodologies, 
classification  models,  controls,  incident  management,  etc.  and  ensure  they  are  adapted  to  the  new 
Regulation. 

9.  Other information 

9.1.  Capital and treasury stock 

Information about common stock and transactions with treasury stock is detailed in Notes 23 and 26 of the 
accompanying Financial Statements. 

9.2.  Shareholder remuneration and allocation of earnings 

Information  about  shareholder  remuneration  and  application  of  earnings  can  be  found  in  Note  3  of  the 
accompanying Financial Statements. 

9.3.  Average period for payment to suppliers 

The average period payment to suppliers during the year 2017 is 29 days, below the maximum legal limit of 
60  days  established  by  Law  15/2010  of  July  5,  for  which  measures  are put into  place  combating 
late payment  in commercial  transactions.  The  calculation  of  the  average  period  for  payment  was  made  as 
established in the Act. 

10. 

Subsequent events 

From  January  1,  2018  to  the  date  of  preparation  of  these  consolidated  financial  statements,  no  other 
subsequent  events  not  mentioned  above  in  these  financial  statements  have  taken  place  that  could 
significantly affect the Group’s earnings or its equity position. 

 
 
 
 
 
 
 
 
 
 
Translation of financial statements originally issued in Spanish and prepared in accordance with Spanish generally accepted accounting 
principles (Bank of Spain Circular 4/2004, and as amended thereafter, which adapts the EU-IFRS for banks. See Note 52). This English 
version is a translation of the original in Spanish for information purposes only. In the event of a discrepancy, the original Spanish-
language version prevails. 

P. 9 

11.  Annual corporate governance report 

In accordance with the provisions of Article 540 of the Spanish Corporate Act, the BBVA Group prepared the 
Annual Corporate Governance Report for 2017 (which is an integral part of the Management Report for that 
year)  following  the  content  guidelines  set  down  in  Order  ECC/461/2013,  dated  March  20,  and  in  CNMV 
Circular  5/2013,  dated  June  12  in  the  wording  provided  by  CNMV  Circular  7/2015,  dated  December  22, 
including a section detailing the degree to which the  Bank is compliant with existing corporate governance 
recommendations  in  Spain.  In  addition,  all  the  information  required  by  Article  539  of  the  Spanish 
Corporations Act can be accessed on BBVA’s website www.bbva.com. 

 
 
 
ANNUAL CORPORATE GOVERNANCE REPORT ON THE PUBLICLY TRADED 
COMPANIES 

ISSUER IDENTIFICATION 

FINANCIAL YEAR-END 

31/12/2017 

TAX ID No.: A-
48265169 

Registered name: BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

Registered Address: Plaza de San Nicolás 4, 48005 Bilbao (Vizcaya) 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

10 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ANNUAL CORPORATE GOVERNANCE REPORT  
ON THE PUBLICLY TRADED COMPANIES 

A. OWNERSHIP STRUCTURE 

A.1 Fill in the following table on the company’s share capital:  

Date of last modification 

Share capital (EUR) 

Number of shares 

Number of voting rights 

24/04/2017 

3,267,264,424.20 

6,667,886,580 

6,667,886,580 

Indicate if there are different classes of shares with different rights associated with them. 

NO 

Class 

Number of shares 

Nominal 
amount 

Number of voting 
rights 

Different rights 

A.2 Detail the direct and indirect owners of significant holdings in your company at year-end, excluding directors:  

Name of shareholder 
(person or company) 

Number of direct 
voting rights 

Direct owner of stake 

Number of 
voting rights 

% of total voting 
rights 

Indirect voting rights 

Indicate the most significant movements in the shareholder structure during the year: 

Name of shareholder (person or 
company) 

Date of the transaction 

Description of the transaction 

A.3 Fill in the following tables with the members of the company’s Board of Directors with voting rights on company 
shares: 

Name of 
director 

Number of direct 
voting rights 

Direct owner of 
stake 

Number of voting 
rights 

% of total voting 
rights 

Indirect voting rights 

FRANCISCO GONZÁLEZ 
RODRÍGUEZ 

CARLOS TORRES VILA 

TOMÁS ALFARO DRAKE 

JOSÉ MIGUEL ANDRÉS 
TORRECILLAS 

2,485,888 

1,748,521 

0.06% 

290,879 

18,114 

10,828 

0.00% 

0.00% 

0.00% 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

11 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
JOSÉ ANTONIO FERNÁNDEZ 
RIVERO 

BELÉN GARIJO LÓPEZ 

JOSÉ MANUEL GONZÁLEZ-
PÁRAMO MARTÍNEZ-MURILLO 

SUNIR KUMAR KAPOOR 

CARLOS LORING MARTÍNEZ DE 
IRUJO 

LOURDES MÁIZ CARRO 

75,845 

0 

72,518 

0 

59,390 

0 

JOSÉ MALDONADO RAMOS 

38,761 

JUAN PI LLORENS 

0 

0 

0 

0 

0 

SUSANA RODRÍGUEZ VIDARTE 

26,980 

1,046 

0.00% 

0.00% 

0.00% 

0.00% 

0.00% 

0.00% 

0.00% 

0.00% 

0.00% 

% total voting rights held by the Board of Directors 

0.06% 

Fill in the following tables with the members of the company’s Board of Directors with share options: 

Name of director (person or 
company) 

Number of 
direct share 
options 

Direct owner 

Number of 
voting rights 

Number of 
equivalent 
shares 

% of total voting 
rights 

Indirect share options 

FRANCISCO GONZÁLEZ 
RODRÍGUEZ 

286,893 

CARLOS TORRES VILA 

183,637 

JOSÉ MANUEL GONZÁLEZ-
PÁRAMO MARTÍNEZ-
MURILLO 

32,261 

0 

0 

0 

0 

0 

0 

0 

0 

0 

0.00% 

0.00% 

0.00% 

A.4  Where  applicable,  indicate  any  family,  commercial,  contractual  or  corporate  relationships  between  holders  of 
significant  shareholdings,  insofar  as  the  company  is  aware  of  them,  unless  they  are  of  little  relevance  or  due  to 
ordinary trading or exchange activities: 

Related name (person or 
company) 

Type of relationship 

Brief description 

A.5 Where applicable, indicate any commercial, contractual or corporate relationships between holders of significant 
shareholdings,  and  the  company  and/or  its  group,  unless  they  are  of  little  relevance  or  due  to  ordinary  trading  or 
exchange activities: 

Related name (person or 
company) 

Type of relationship 

Brief description 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

12 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A.6  Indicate  whether  the  company  has  been  informed  of  any  shareholder  agreements  that  may  affect it  as  set  out 
under  articles  530  and  531  of  the  Corporate  Enterprises  Act.  Where  applicable,  briefly  describe  them  and  list  the 
shareholders bound by such agreement: 

Participants in shareholders 
agreements 

% of share capital affected 

Brief description of agreement 

NO 

Indicate  whether  the  company  is  aware  of  the  existence  of  concerted  actions  amongst  its  shareholders.  If  so, 
describe them briefly. 

Participants in concerted action 

% of share capital affected 

Brief description of concerted 
action 

NO 

If  there  has  been  any  amendment  or  breaking-off  of  said  pacts  or  agreements  or  concerted  actions,  indicate  this 
expressly:  

A.7  Indicate  whether  any  person  or  organization  exercises  or  may  exercise  control  over  the  company  pursuant  to 
article 5 of the Securities Exchange Act. If so, identify names: 

NO 

Name (person or company) 

Comments 

A.8 Fill in the following tables regarding the company’s treasury stock:  

At year end: 

Number of direct shares  

Number of indirect shares (*) 

Total % of share capital 

0 

13,339,582 

0.20% 

(*) Through: 

Name of direct owner of shareholding (person or company) 

Number of direct shares  

CORPORACIÓN GENERAL FINANCIERA, S.A. 

Total: 

13,339,582 

13,339,582 

Give details of any significant changes during the year, pursuant to Royal Decree 1362/2007: 

Explain the significant changes 
Five treasury stock communications were made in 2017, of which one correspond to a change in the number of 
voting  rights  in  the  “Dividend  Option”,  which  let  shareholders  decide  whether  to  receive  shares  or cash  for  their 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

13 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
dividend  payment  and  the  rest  correspond  to  acquisitions  passed  the  1%  threshold.  These  communications  are 
detailed below: 

•  Communication  date:  22  February  2017  with  a  total  of  2,597,437  direct  shares  and  14,175,081  indirect 
shares  acquired  for  0.255%  of  the  total  share  capital.  This  communication  was  made  after  acquisitions 
passed the 1% threshold. 

•  Communication  date:  20  April  2017  with  a  total  of  2,089,826  direct  shares  and  4,676,084  indirect  shares 
acquired for 0.103% of the total share capital. This communication was made after acquisitions passed the 
1% threshold. 

•  Communication  date:  28  April  2017  with  a  total  of  2,370,436  direct  shares  and  4,676,084  indirect  shares 
acquired for 0.106% on the total share capital. This communication was made on execution of the “Dividend 
Option” program. 

•  Communication  date:  26  July  2017  with  a  total  of  2,591,747  direct  shares  and  6,138,937  indirect  shares 
acquired for 0.131% of the total share capital. This communication was made after acquisitions passed the 
1% threshold. 

•  Communication  date:  23  November  2017  with  a  total  of  2,627,409  direct  shares  and  12,020,164  indirect 
shares  acquired  for  0.220%  on  the  total  share  capital.  This  communication  was  made  after  acquisitions 
passed the 1% threshold. 

A.9 Describe the conditions and term of the prevailing mandate from the general meeting to the Board of Directors to 
issue, buy back and transfer treasury stock. 

• 

• 

The Annual General Shareholders’ Meeting of BBVA held on March 17, 2017, under item three of the agenda, 
passed a resolution to delegate to the Board of Directors the power to increase share capital within five years up 
to a maximum amount corresponding to 50% of BBVA's share capital on the date of such authorization, on one 
or several occasions, to the amount and on the date that the Board resolves, by issuing new shares of any kind 
allowed  by  law,  with  or  without  an  issue  premium,  the  countervalue  of  said  shares  comprising  cash 
considerations.  The  authorization  includes  the  setting  out  of  the  terms  and  conditions  of  the  share  capital 
increase in any respect not provided for in the resolution, and delegation to the Board of Directors of a power to 
wholly or partly exclude pre-emptive subscription rights in relation to any share capital increase carried out by 
virtue of the referred resolution when so demanded by the interests of the Company and in compliance with the 
applicable  legal  requirements.  However,  this  power  was  limited  insofar  as  the  nominal  amount  of  the  capital 
increases resolved upon or actually carried out with an exclusion of the pre-emptive subscription right by virtue 
of the above delegation or resolved upon or executed to accommodate the conversion of ordinarily convertible 
issues  that  are  also  carried  out  with  an  exclusion  of  the  pre-emptive  subscription  right  in  the  exercise  of  the 
delegated power to issue convertible securities granted by the General Shareholders' Meeting itself, under item 
five of the agenda, may not exceed the maximum nominal amount, taken as a whole, of 20% of BBVA's share 
capital at the time of delegation. This limit does not apply to issues of contingently convertible securities. 

To date, BBVA has not adopted any resolution using this delegated power. 

The  BBVA  Annual  General  Shareholders’  Meeting  of  March  17,  2017,  under  the  fifth  item  on  the  agenda, 
delegated  to  the  Board  of  Directors  a  power  to  issue  securities  that  are  convertible  into  newly  issued  BBVA 
shares,  on  one  or  more  occasions  within  a  maximum  term  of  five  years,  up  to  a  total  combined  maximum 
amount of €8,000,000,000 or its equivalent in any other currency; the Board may likewise resolve upon, set and 
determine each and every one of the terms and conditions of the issues carried out by virtue of that delegated 
power, determine the basis and mode of conversion, and resolve upon, set and determine the conversion ratio, 
which may be fixed or variable. Moreover, the General Meeting resolved to delegate to the Board of Directors a 
power  totally  or  partially  exclude  pre-emptive  subscription  rights  over  any  issue  of  convertible  securities  that 
may  be  made  hereunder,  when  the  corporate  interest  so  requires,  in  compliance  with  any  legal  requirements 
established to this end. However, this power was limited in so far as the normal amount of the capital increases 
resolved upon or actually carried out to accommodate the conversion of ordinarily convertible issues executed 
by  virtue  of  that  delegated  power  with  an  exclusion  of  the  pre-emptive  subscription  right,  and  those  resolved 
upon or executed also with an exclusion of the pre-emptive subscription right in the exercise of the delegated 
power to increase share capital granted by the General Meeting itself, under item four of the agenda, may not 
exceed  the  maximum  nominal  amount,  taken  as  a  whole,  of  20%  of  BBVA's  share  capital  at  the  time  of 
delegation. This limit does not apply to issues of contingently convertible securities. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

14 

 
 
 
 
 
 
 
 
 
 
In  exercising  this  delegation  in  2017,  BBVA  executed  two  issues  of  perpetual  securities  that  are  contingently 
convertible (additional tier 1 capital instruments) with exclusion of the pre-emptive subscription rights, amounting 
to EUR 500 million and USD 1 billion, respectively.  

• 

The Annual General Shareholders’ Meeting of BBVA of March 14, 2014, under agenda item three, resolved to 
authorize BBVA, directly or via any of its subsidiaries, for a maximum term of five years, for the acquisition of 
BBVA shares at any time and on as many occasions as it deems appropriate, by any means permitted by law, 
and  to  subsequently  dispose  of  the  shares  acquired,  indicating  that  derivative  acquisition  of  shares  will  at  all 
times be carried out in compliance with the conditions established under applicable legislation and, in particular, 
the  following  conditions:  (i)  at  no  time  will  the  nominal  value  of  the  treasury  shares  acquired,  directly  or 
indirectly,  under  this  authorization,  added  to  the  shares  already  owned  by  the  Company  and  its  subsidiaries, 
exceed  10%  of  the  subscribed  share  capital  of  BBVA  or,  as  appropriate,  the  maximum  amount  permitted  by 
applicable legislation; (ii) the acquisition shall not result in the equity being less than the share capital plus the 
legal reserves or the reserves that are restricted by the Company bylaws; (iii) a restricted reserve, equivalent to 
the sum of treasury shares of the company recorded to assets, may be established against the net equity; (iv) 
shares acquired must be fully paid up, unless the acquisition is without consideration, and must not entail any 
obligation  to  provide  ancillary  benefits;  and  (v)  the  acquisition  price  per  share  will  not  be  below  the  nominal 
value of the share or more than 20% above the listed price or any other price associated with the shares on the 
acquisition date. Moreover, said General Meeting expressly authorized that the shares acquired by BBVA or its 
subsidiaries by exercising the aforementioned authorization may be wholly or partially earmarked for delivery to 
workers or administrators of BBVA or its subsidiaries. 

A.9 bis Estimated floating capital:  

Estimated floating capital 

% 
100 

A.10 Indicate whether there is any restriction on the transferability of securities and/or any restriction on voting rights. 
In  particular,  report  the  existence  of  any  restrictions  that  might  hinder  the  take-over  of  control  of  the  company  by 
purchasing its shares on the market. 

NO 

A.11  Indicate  whether  the  General  Meeting  has  agreed  to  adopt  measures  to  neutralize  a  public  takeover  bid, 
pursuant to Act 6/2007. 

NO 

If  so,  explain  the  measures  approved  and  the  terms  and  conditions  under  which  the  restrictions  would  become 
inefficient: 

A.12 Indicate whether the company has issued securities that are not traded on a regulated market in the EU.  

YES 

Where applicable, indicate the different classes of shares, and what rights and obligations each share class confers. 

All the shares in BBVA's capital have the same class and series, and confer the same voting and economic rights. 
There are no different voting rights for any shareholder. There are no shares that do not represent capital. 

The Bank's shares are admitted for trading on the Securities Exchanges in Madrid, Barcelona, Bilbao and Valencia, 
through the Spanish electronic trading platform (Continuous Market), and the stock markets in London and Mexico. 
BBVA American Depositary Shares (ADS) are traded on the New York Stock Exchange. 

Additionally,  as  of  31  December  2017,  shares  of  BBVA  Banco  Continental,  S.A.,  Banco  Provincial  S.A.,  BBVA 
Colombia, S.A., BBVA Chile, S.A. and BBVA Banco Francés, S.A., were traded on their respective local securities 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

15 

 
 
 
 
 
markets and, for the latter entity, on the New  York Stock Exchange and in the Latin American securities exchange 
(LATIBEX) on the Stock Market of Madrid. 

B GENERAL MEETING 

B.1  Indicate,  and  where  applicable  give  details,  whether  there  are  any  differences  from  the  minimum  standards 
established  under the  Corporate  Enterprises  Act  (CEA)  with  respect  to  the  quorum  and constitution  of  the  General 
Meeting. 

YES 

% quorum different from quorum set 

% quorum different from quorum set out in 

out in art. 193 of CEA for general 

art. 194 of CEA for special circumstances 

circumstances 

in art.194 of CEA 

Quorum required on first 

summons 

Quorum required on 
second summons 

0.00% 

0.00% 

66.66% 

60.00% 

Description of differences 
Article 194 of the Corporate Enterprises Act establishes that, in limited companies, in order for a General Meeting 
(whether annual or extraordinary) to validly resolve to increase or reduce capital or make any other amendment to 
the  Company  Bylaws,  bond  issuance,  the  cancellation  or  restriction  of  first  refusal  subscription  rights  over  new 
shares, or the conversion, merger or spin-off of the company or global assignment of assets and liabilities or the 
transfer  the  registered  office  abroad,  the  shareholders  present  and  represented  on  first  summons  must  own  at 
least fifty percent of the subscribed capital with voting rights. 

On second summons, twenty-five percent of said capital will be sufficient. 

The above notwithstanding, article 25 of the BBVA Company Bylaws establishes that a reinforced quorum of two-
thirds  of  subscribed  capital  with  voting  rights  must  attend  the  General  Meeting  at  first  summons  or  60%  of  that 
capital at second summons, in order to adopt resolutions on replacing the corporate purpose, the transformation, 
total spin off, winding-up of the Company and amending that article of Bylaws establishing this reinforced quorum. 

B.2  Indicate,  and  where  applicable  give  details,  whether  there  are  any  differences  from  the  minimum  standards 
established under the Corporate Enterprises Act (CEA) for the adoption of corporate resolutions: 

Describe any differences from the minimum standards established under the CEA. 

NO 

B.3  Indicate  the  rules  applicable  to  amendments  to  the  company  bylaws.  In  particular,  report  the  majorities 
established to amend the bylaws, and the rules, if any, to safeguard shareholders' rights when amending the bylaws. 

Article 30 of the BBVA Company Bylaws establishes that the General Meeting is empowered to amend the Company 
Bylaws and to confirm and/or rectify Board of Directors’ interpretation of them. 

To such end, the rules established under articles 285 et seq. of the Corporate Enterprises Act shall apply. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

16 

 
 
 
 
 
 
 
 
The  above  paragraph  notwithstanding,  article  25  of  the  BBVA  Company  Bylaws  establishes  that  in  order  to  adopt 
resolutions regarding any change to the corporate purpose, transformation, total spin-off or winding up the Company 
and amendment of the second paragraph of said article 25, two-thirds of the subscribed voting capital must attend 
the General Meeting on first summons or 60% of that capital on second summons. 

As regards the procedure for amending the Company Bylaws, article 4.2 c) of Act 10/2014 dated 26th June, on the 
regulation, supervision and solvency of credit institutions, establishes that the Bank of Spain shall be responsible for 
authorizing amendments to the bylaws of credit institutions, as set out by regulations.  

Moreover,  article  10  of  Royal  Decree  84/2015  dated  13rd  February,  implementing  Act  10/2014,  stipulates  that  the 
Bank  of  Spain  shall  have  two  months  to  decide  following  receipt  of  the  request  for  the  Company’s  Bylaws 
amendment,  which  must  be  accompanied  by  a  certification  of  minutes  recording  the  agreement,  a  report 
substantiating  the  proposal  drawn  up  by  the  board  of  directors  and  a  project  of  new  bylaws,  identifying  the  cited 
amendments. 

Notwithstanding  the  foregoing,  article  10  of  Royal  Decree  84/2015  also  establishes  that  no  previous  authorization 
from the Bank of Spain is required, though the latter must be notified, so that it may be entered into the Credit Entity 
Register, of amendments with the following purposes: 

- Change of the registered office within the national territory. 

- Stock capital increase. 

- Incorporating verbatim into the bylaws legal or regulatory precepts of a mandatory or prohibitive nature, or for the 
purpose of complying with legal or administrative decisions. 

- Those amendments for which the Bank of Spain, in response to a prior enquiry made by the affected bank, deems 
that authorization is not required due to their little relevance. 

This  communication  must  be  made  within  fifteen  working  days  following  the  adoption  of  the  Bylaws  amendment 
resolution. 

Finally,  to  indicate  that  as  a  significant  entity,  BBVA  is  under  the  direct  supervision  of  the  European  Central  Bank 
(ECB)  in  cooperation  with  the  Bank  of  Spain  under  the  Single  Supervision  Mechanism,  so  the  authorization  of  the 
Bank of Spain above mentioned shall be submitted to the ECB, prior to its resolution by the Bank of Spain. 

B.4  Indicate  the  data  on  attendance  at  general  meetings  held  during  the  year  to  which  this  report  refers  and  the 
previous year:  

Attendance figures 

% voting remotely 

General Meeting date 

% shareholders 

% attending by 

present 

proxy 

11/03/2016 

17/03/2017 

1.83% 

1.89% 

38.34% 

38.68% 

Electronic 

vote 

Other 

Total 

0.26% 

22.08% 

62.51% 

0.19% 

22.95% 

63.71% 

B.5  Indicate  the  number of  shares, if  any,  that  are  required  to  be  able to  attend the  General  Meeting  and  whether 
there are any restrictions on such attendance in the bylaws: 

Number of shares required to attend the General Meetings 

500 

YES 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

17 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
B.6 Section repealed. 

B.7  Indicate  the  address  and  means  of  access  through  the  company  website  to  the  information  on  corporate 
governance  and  other  information  on  the  general  meetings  that  must  be  made  available  to  shareholders  on  the 
company's website. 

The  content  on  corporate  governance  and  other  information  on  the  latest  general  meetings  are  directly  accessible 
through  the  Banco  Bilbao  Vizcaya  Argentaria, S.A.  corporate  website,  www.bbva.com,  in  the  Shareholders  and 
Investors, Corporate Governance and Remunerations Policy section. 

C COMPANY MANAGEMENT STRUCTURE 

C.1 Board of Directors 

C.1.1 Maximum and minimum number of directors established in the bylaws: 

Maximum number of Directors 

Minimum number of Directors 

C.1.2 Fill in the following table on the Board members: 

15 

5 

Name of 
director 
(person or 
company) 

FRANCISCO 
GONZÁLEZ 
RODRÍGUEZ 

CARLOS 
TORRES VILA 

TOMÁS 
ALFARO 
DRAKE 

JOSÉ MIGUEL 
ANDRÉS 
TORRECILLAS 

JOSÉ ANTONIO 
FERNÁNDEZ 
RIVERO 

BELÉN GARIJO 
LÓPEZ 

JOSÉ MANUEL 
GONZÁLEZ-
PÁRAMO 
MARTÍNEZ-

Representative 

Type of 
directorship 

Position on the 
Board 

Date first 
appointed 

Date last 
appointed 

Election 
procedure 

- 

- 

- 

- 

- 

- 

- 

EXECUTIVE 

EXECUTIVE 

GROUP 
EXECUTIVE 
CHAIRMAN 

CHIEF 
EXECUTIVE 
OFFICER 

28/01/2000 

11/03/2016 

04/05/2015 

11/03/2016 

INDEPENDENT 

DIRECTOR 

18/03/2006 

17/03/2017 

INDEPENDENT 

LEAD DIRECTOR 

13/03/2015 

13/03/2015 

OTHER 
EXTERNAL 

DIRECTOR  

28/02/2004 

13/03/2015 

INDEPENDENT 

DIRECTOR 

16/03/2012 

13/03/2015 

EXECUTIVE 

DIRECTOR 

03/06/2013 

17/03/2017 

GENERAL 
MEETING 
RESOLUTION 

GENERAL 
MEETING 
RESOLUTION 

GENERAL 
MEETING 
RESOLUTION 

GENERAL 
MEETING 
RESOLUTION 

GENERAL 
MEETING 
RESOLUTION 

GENERAL 
MEETING 
RESOLUTION 

GENERAL 
MEETING 
RESOLUTION 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

18 

 
 
 
 
 
 
MURILLO 

SUNIR KUMAR 
KAPOOR 

CARLOS 
LORING 
MARTÍNEZ DE 
IRUJO 

LOURDES 
MÁIZ CARRO 

JOSÉ 
MALDONADO 
RAMOS 

JUAN PI 
LLORENS 

SUSANA 
RODRÍGUEZ 
VIDARTE 

- 

- 

- 

- 

- 

- 

INDEPENDENT 

DIRECTOR 

11/03/2016 

11/03/2016 

OTHER 
EXTERNAL 

DIRECTOR 

28/02/2004 

17/03/2017 

INDEPENDENT 

DIRECTOR 

14/03/2014 

17/03/2017 

OTHER 
EXTERNAL 

DIRECTOR 

28/01/2000 

13/03/2015 

INDEPENDENT 

DIRECTOR 

27/07/2011 

13/03/2015 

OTHER 
EXTERNAL 

DIRECTOR 

28/05/2002 

17/03/2017 

GENERAL 
MEETING 
RESOLUTION 

GENERAL 
MEETING 
RESOLUTION 

GENERAL 
MEETING 
RESOLUTION 

GENERAL 
MEETING 
RESOLUTION 

GENERAL 
MEETING 
RESOLUTION 

GENERAL 
MEETING 
RESOLUTION 

Total number of Directors 

13 

Indicate the severances that have occurred on the Board of Directors during the reporting period: 

Name of director (person or company) 

Status of the Director at the 
time 

Date of leaving 

JOSÉ LUIS PALAO GARCÍA-SUELTO 
JAMES ANDREW STOTT 

INDEPENDENT 
INDEPENDENT 

17/03/2017 
31/05/2017 

C.1.3 Fill in the following tables on the Board members and their different kinds of directorship: 

EXECUTIVE DIRECTORS 

Name of director (person or company) 

Position within company organization 

FRANCISCO GONZÁLEZ RODRÍGUEZ 

GROUP EXECUTIVE CHAIRMAN 

CARLOS TORRES VILA 

CHIEF EXECUTIVE OFFICER 

JOSÉ MANUEL GONZÁLEZ-PÁRAMO MARTÍNEZ-
MURILLO 

DIRECTOR OF GLOBAL ECONOMICS, REGULATION 
& PUBLIC AFFAIRS 

Total number of executive Directors 
% of total directors 

3 
23.08% 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EXTERNAL PROPRIETARY DIRECTORS 

EXTERNAL INDEPENDENT DIRECTORS 

Name of director (person or 
company) 

PROFILE 

TOMÁS ALFARO DRAKE 

JOSÉ MIGUEL ANDRÉS 
TORRECILLAS 

BELÉN GARIJO LÓPEZ 

JUAN PI LLORENS 

LOURDES MÁIZ CARRO 

(REA), 

SPANISH 

INSTITUTE  OF 

INTERNATIONAL  EXECUTIVE  COMMITTEE, 

CHAIR OF THE BOARD'S APPOINTMENTS COMMITTEE.  
DIRECTOR  OF  INTERNAL  DEVELOPMENT  AND  TEACHER  IN  THE 
FINANCE AREA AT UNIVERSIDAD FRANCISCO DE VITORIA.  
OTHER RELEVANT POSITIONS: WAS DIRECTOR OF THE FOLLOWING 
BACHELOR'S  DEGREES  AT  UNIVERSIDAD  FRANCISCO  DE  VITORIA: 
BUSINESS  ADMINISTRATION  AND  MANAGEMENT;  BUSINESS 
STUDIES;  MARKETING;  BUSINESS  ADMINISTRATION.  GRADUATED  IN 
ENGINEERING  AT  ICAI  AND  BECAME  MASTER  IN  ECONOMICS  AND 
BUSINESS ADMINISTRATION (MBA) AT IESE. 
CHAIR  OF  THE  BOARD'S  AUDIT  AND  COMPLIANCE  COMMITTEE  AND 
LEAD DIRECTOR.  
HIS  PROFESSIONAL  CAREER  BEGAN  WITH  ERNST  &  YOUNG  AS 
GENERAL  MANAGING  PARTNER  FOR  AUDIT  AND  ADVISORY 
SERVICES AND CHAIRMAN OF ERNST & YOUNG SPAIN UNTIL 2014. 
MEMBER  OF  SEVERAL  ENTITIES  SUCH  AS  THE  OFFICIAL  REGISTRY 
(ROAC),  REGISTRY  OF  ECONOMIST 
OF  ACCOUNT  AUDITORS 
AUDITORS 
CHARTERED 
ACCOUNTANTS  AND  THE  ADVISORY  BOARD  OF  THE  INSTITUTE  OF 
INTERNAL  AUDITORS.  GRADUATED  IN  BUSINESS  SCIENCES  AND 
ECONOMICS FROM THE COMPLUTENSE UNIVERSITY IN MADRID. 
CHAIR OF THE BOARD´S REMUNERATION COMMITTEE. 
MEMBER  OF  THE  EXECUTIVE  BOARD  OF  MERCK  GROUP  AND  CEO 
OF  MERCK  HEALTH  CARE.  DIRECTOR  OF  L’OREAL  AND  CHAIR  OF 
THE  PHRMA 
ISEC 
(PHARMACEUTICAL  RESEARCH  AND  MANUFACTURERS  OF 
AMERICA). 
OTHER  RELEVANT  POSITIONS:  WAS  PRESIDENT  OF  COMMERCIAL 
OPERATIONS IN EUROPE AND CANADA AT SANOFI AVENTIS. 
GRADUATED  IN  MEDICINE  FROM  UNIVERSIDAD  DE  ALCALÁ  DE 
HENARES, MADRID. 
SPECIALIST IN CLINICAL PHARMACOLOGY AT HOSPITAL DE LA PAZ - 
UNIVERSIDAD AUTÓNOMA DE MADRID. 
CHAIR OF THE BOARD'S RISK COMMITTEE.  
HAD  A  PROFESSIONAL  CAREER  AT  IBM  HOLDING  VARIOUS  SENIOR 
POSITIONS  AT  A  NATIONAL  AND  INTERNATIONAL  LEVEL  INCLUDING 
VICE  PRESIDENT  FOR  SALES  AT  IBM  EUROPE,  VICE  PRESIDENT  OF 
TECHNOLOGY & SYSTEMS AT IBM EUROPE AND VICE PRESIDENT OF 
FINANCIAL  SERVICES  SECTOR,  GMU  (GROWTH  MARKETS  UNITS)  IN 
CHINA. HE WAS EXECUTIVE CHAIRMAN OF IBM SPAIN. 
GRADUATED  IN  INDUSTRIAL  ENGINEERING  FROM  UNIVERSIDAD 
POLITECNICA DE BARCELONA AND TOOK A GENERAL MANAGEMENT 
PROGRAM AT IESE. 
WAS SECRETARY OF THE BOARD OF DIRECTORS AND DIRECTOR OF 
THE  LEGAL  DEPARTMENT  OF  IBERIA,  LÍNEAS  AÉREAS  DE  ESPAÑA 
UNTIL APRIL 2016. 
PHD IN PHILOSOPHY, WORKED IN RESEARCH AND GAVE CLASSES IN 
METAPHYSICS  AT  THE  COMPLUTENSE  UNIVERSITY  DURING  FIVE 
YEARS.  GRADUATED  IN  LAW,  JOINED  THE  STATE  COUNSEL  CORPS 
AND  HELD  VARIOUS  POSTS  OF  RESPONSIBILITY  IN  THE  PUBLIC 
ADMINISTRATIONS SUCH AS GENERAL ORGANIZATIONAL DIRECTOR, 
WORK  AND  COMPUTING  POSITIONS  AT  THE  MINISTRY  OF  PUBLIC 
ADMINISTRATIONS,  GENERAL  DIRECTOR  OF  THE  SOCIEDAD 
ESTATAL  DE  PARTICIPACIONES  PATRIMONIALES  (SEPPA)  IN  THE 
MINISTRY  OF  ECONOMY  AND  FINANCES  AND  GENERAL  TECHNICAL 
SECRETARY  AT  THE  MINISTRY  OF  AGRICULTURE.  SHE  HAS  BEEN  A 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

20 

 
 
 
 
SUNIR KUMAR KAPOOR 

DIRECTOR  IN  NUMEROUS  COMPANIES,  INCLUDING  RENFE,  GIF 
(NOW,  ADIF),  ICO  (INSTITUTO  DE  CRÉDITO  OFICIAL),  ALDEASA  AND 
BANCO HIPOTECARIO. 
HE  IS  AN  OPERATING  PARTNER  AT  ATLANTIC  BRIDGE  CAPITAL, 
INDEPENDENT  DIRECTOR  AT  STRATIO  BIGDATA  AND  LOGTRUST 
TECHNOLOGY,  AND  AN  ADVISOR  TO  GLOBALLOGIC  AND  POINT 
INSIDE. 
OTHER  RELEVANT  POSITIONS:  RESPONSIBLE  FOR  EMEA 
IN 
MICROSOFT  EUROPE  AND  WORLDWIDE  DIRECTOR  OF  BUSINESS 
STRATEGY  IN  MICROSOFT  CORPORATION.  FORMERLY  EXECUTIVE 
VICE  PRESIDENT  AND  MARKETING  DIRECTOR  OF  CASSATT 
CORPORATION  AND  PRESIDENT  AND  CEO  OF  UBMATRIX 
INCORPORATED.  GRADUATED 
IN  PHYSICS  STUDIES  FROM 
BIRMINGHAM UNIVERSITY AND MASTER IN COMPUTER SYSTEMS AT 
CRANFIELD INSTITUTE OF TECHNOLOGY. 

Total number of independent Directors 

% of total directors 

6 

46.15% 

Indicate whether any director considered an independent director is receiving from the company or from its group any 
amount or benefit under any item that is not the remuneration for his/her directorship, or maintains or has maintained 
over  the  last  year  a  business  relationship  with  the  company  or  any  company  in  its  group,  whether  in  his/her  own 
name or as a significant shareholder, director or senior manager of an entity that maintains or has maintained such a 
relationship. 

Where applicable, include a reasoned statement from the Board with the reasons why it deems that this director can 
perform his/her duties as an independent director. 

Name of director (person or company) 

Description of the relationship 

Reasoned statement 

OTHER EXTERNAL DIRECTORS 

Identify all other external Directors and explain why these cannot be considered proprietary or independent Directors 
and detail their relationships with the company, its executives or shareholders. 

Name of director (person or 
company) 

Reasons 

Company, executive or 
shareholder to which 
related 

JOSÉ MALDONADO RAMOS 

José Maldonado Ramos has been a director for 
a continuous period of more than 12 years. 

Banco Bilbao Vizcaya 
Argentaria, S.A. 

JOSÉ ANTONIO FERNÁNDEZ 
RIVERO 

CARLOS LORING MARTÍNEZ 
DE IRUJO 

José Antonio Fernández Rivero has been a 
director for a continuous period of more than 12 
years. 

Carlos Loring Martínez de Irujo has been a 
director for a continuous period of more than 12 
years. 

Banco Bilbao Vizcaya 
Argentaria, S.A. 

Banco Bilbao Vizcaya 
Argentaria, S.A. 

SUSANA RODRÍGUEZ 
VIDARTE 

Susana Rodríguez Vidarte has been a director 
for a continuous period of more than 12 years. 

Banco Bilbao Vizcaya 
Argentaria, S.A. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

21 

 
 
 
 
 
 
 
 
 
 
Total number of other external Directors 

% of total directors 

4 

30.77% 

Indicate any changes that may have occurred during the period in the type of directorship of each director: 

Name of director (person or company) 

Date of change  Previous category 

Current category 

C.1.4 Fill in the following table with information regarding the number of female directors over the last 4 years, and 
the category of their directorships: 

Number of female directors 

% of total Directors of each category 

Year 
2017 

0 

0 

2 

1 

3 

Year 
2016 
0 

Year 
2015 
0 

Year 
2014 
0 

0 

2 

1 

3 

0 

2 

1 

3 

0 

2 

1 

3 

Year 
2017 

Year 
2016 

Year 
2015 

Year 
2014 

0.00% 

0.00% 

0.00% 

0.00% 

0.00% 

0.00% 

0.00% 

0.00% 

33.33% 

25% 

25% 

28.57% 

25% 

25% 

25% 

25% 

23.08% 

20 % 

20% 

21.43% 

Executive 

Proprietary 

Independent 

Other external 

Total: 

C.1.5  Explain  the  measures,  if  any,  that  have  been  adopted  to  try  to  include  a  number  of  female  directors  on  the 
Board that would mean a balanced presence of men and women. 

Explanation of measures 
 Article 2 of the Regulations of the Board of Directors establishes that the appointment of members of the Board 
corresponds to the General Shareholders' Meeting notwithstanding the Board’s capacity to co-opt Members in the 
event of any vacancy. Thus, the Appointments Committee's mission is to assist the Board of Directors in matters 
concerning the selection and appointment of directors and, in particular, to submit to the Board of Directors the 
proposals for the appointment, re-election or removal of independent directors and to report on the proposals for 
the appointment, re-election or removal of all other directors.    

To such end, article 33 of the Regulations of the Board of Directors establish that the Appointments Committee 
will  assess  the  balance  of  skills,  knowledge  and  expertise  that  the  Board  of  Directors  requires,  as  well  as  the 
conditions that candidates should meet to fill the vacancies arising, assessing the dedication of time necessary to 
be able to suitably perform their duties in light of the needs that the Company’s governing bodies may have at any 
given  time.  The  Committee  will  ensure  that,  in  line  with  the  principles  set  out  in  the  BBVA  Regulations  of  the 
Board  of  Directors,  when  filling  new  vacancies,  the  selection  procedures  are  not  marred  by  implicit  biases  that 
may involve any kind of discrimination or, in particular, hinder the selection of female directors, trying to ensure 
that women who display the professional profile being sought are included as potential candidates.  

BBVA's  director selection policy  states  that  the  selection, appointment and  rotation  procedures  for the  Board  of 
Directors  shall  be  aimed  at  attaining  a  composition  of  the  company's  governing  bodies  that  enable  the  powers 
established  by  law,  Company  Bylaws  and  its  own  regulations  to  be  properly  discharged  in  the  company's  best 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
interest.  To  this  effect,  the  Board  of  Directors  shall  ensure  that  the  procedures  enable  the  most  suitable 
candidates  to  be  identified  at  all  times,  based  on  the  requirements  of  the  governing  bodies  and  that  they  favor 
diversity of experience, knowledge, skills and gender and, in general, do not suffer from implicit biases that may 
involve any kind of discrimination.  

Specifically,  its  shall  ensure  that  the  selection  procedures  do  not  involve  discrimination  in  selecting  female 
members and that in 2020 the number of female board members will represent at least 30% of the total number of 
members of the Board of Directors. In turn, it shall ensure that the composition of the Board has an appropriate 
balance  between  the  different  types  of  board  members  and  that  non-executive  members  represent  an  ample 
majority over executive directors. 

Furthermore, in order to ensure the suitable composition of the Board of Directors at all times, its structure, size 
and  composition  shall  be  periodically  analyzed,  setting  out  the  corresponding  candidate  identification  and 
selection  processes  to,  where  applicable,  be  put  forward  as  new  members  of  the  Board  of  Directors,  where 
deemed  necessary  or  appropriate.  This  analysis  process  shall  also  consider  the  composition  of  the  different 
Board committees that assist this corporate body in the performance of its duties and which comprise an essential 
element of BBVA’s corporate governance. 

The governing bodies shall also be evaluated to ensure they have a suitable and diverse composition, combining 
individuals who have experience and knowledge of the Group, its businesses and the financial sector in general 
with others who have training, skills, knowledge and experience in other areas and sectors that enable the right 
balance  to  be  attained  in  the  composition  of  governing  bodies  to  improve  operation  and  performance  of  their 
duties.  

In  these  selection  processes  carried  out  by  the  Appointments  Committee,  it  has  the  support  of  prestigious 
consultants  in  the  selection  of  international  directors,  who  carry  out  an  independent  search  for  potential 
candidates that meet the profile defined in each case by the Appointments Committee. 

During these processes, the external expert was expressly requested to include women with the suitable profile 
among the candidates to be presented and the Committee analyzed the personal and professional profiles of all 
the candidates presented on the basis of the information provided by the consultancy firm, according to the needs 
of  the  Bank's  governing  bodies  at  any given  time. The skills, knowledge  and expertise necessary to be a  Bank 
director  were  assessed  and  the  rules  on  incompatibilities  and  conflicts  of  interest  as  well  as  the  dedication 
deemed necessary to be able to comply with the duties were taken into account.  

BBVA currently has three female directors on its Board of Directors, i.e. 23.08% of its members, one of whom is a 
member  of  the  Bank's  Executive  Committee.  However,  if  the  proposals  for  re-election  and  appointment  of 
directors that are going to submit to the General Meeting of 2018 are approved, the number of female directors 
will increase, which will be 4. 

C.1.6 Explain the measures, if any, agreed by the Appointments Committee to ensure that selection procedures do 
not  suffer  from  implicit  biases  that  may  hinder  the  selection  of  female  directors,  and  that the  company  deliberately 
seeks and includes potential female candidates that meet the professional profile sought: 

Explanation of measures 

See above section. 

The Appointments Committee, in compliance with the principles established in the Board of Directors' Regulations 
and Selection, Appointment, Rotation and Diversity Policy of the Board of Directors, in the selection processes of 
the directors, ensures that among the potential candidates are women who meet the professional profile sought, 
and also takes care that in the selection procedures there are no implicit biases that might hinder the selection of 
female directors. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

23 

 
 
 
 
 
When, despite any measures that might have been adopted, the number of female directors is low or zero, explain 
the reasons: 

Explanation of reasons 

C.1.6.bis Explain the conclusions of the Appointments Committee regarding verification of compliance with the board 
member selection policy. And, in particular, explain how this policy is fostering the goal for 2020 to have the number 
of female board members represent at least 30% of the total number of members of the board of directors. 

As  to  the  principles  underpinning  the  director  selection  policy  of  BBVA,  described  in  section  C.1.5  above,  the 
Appointments  Committee  has  conducted  throughout  the  year  an  ongoing  analysis  of  the  structure,  size  and 
composition  of  the  Board  of  Directors  and  of  the  principles  and  aims  established  by  the  Bank's  director  selection 
policy.  

With regard to the suitability requirements necessary under the selection policy for the performance of the office, in 
particular,  commercial  and  professional  good  repute,  knowledge  and  experience  appropriate  to  the  performance  of 
his/her duties and aptitude to exercise good governance of the Company, the Appointments Committee considered 
that  the  Board,  as  a  whole,  has  an  appropriate  balance  in  its  composition  and  an  adequate  knowledge  of  the 
environment, activities, strategies and risks of the Bank and its Group, thus supporting suitable operation.  

The Committee believes that Bank directors have the required reputation to hold their position, the skills required and 
the availability to devote the time required to discharge their responsibilities. 

As to the Board selection, appointment and rotation procedures, which are aimed at achieving a composition of the 
corporate  bodies  of  the  Bank that supports  the  proper  exercise  of  their duties  in  the  Company's best  interests,  the 
Appointments Committee has thought it appropriate to continue the process of gradual rotation of the Board so as to 
open the way to directors with experience and knowledge of the financial sector and the culture and businesses of 
the Group, thus gradually recruiting people with different professional profiles and expertise to enhance the diversity 
of corporate bodies.  

The  Committee  therefore  endeavors  to  ensure  that  the  selection,  appointment  and  rotation  procedures  enable  the 
most  suitable  candidates  to  be  identified  at  all  times,  based  on  the  requirements  of  the  governing  bodies  and  that 
they favor diversity of experience, knowledge, skills and gender and, in general, do not suffer from implicit biases that 
may  involve  any  kind  of  discrimination,  for  which  purpose  it  has  had  the  assistance  of  a  leading  international 
independent consultancy firm on director selection. 

Moreover, the Committee encourages the recruitment to the Board of new members who are able to fulfill or maintain 
the aims set out in the selection policy, while ensuring that selection processes are carried out to the highest standard 
of professionalism and independence. 

In  addition,  the  Committee  has  analyzed  and  considered,  for  the  purposes  of  proposals  for  re-election  and 
appointment of directors that are going to submit to the General Meeting of 2018, the terms of the selection policy 
requiring that by 2020 the number of women directors accounts for at least 30% of the entire Board, while ensuring 
that  non-executive  directors  preserve  an  ample  majority  over  executive  directors,  and, moreover,  ensuring  that  the 
number of independent directors is at least 50% of the Board. 

If  the  General  Shareholders'  Meeting  of  2018  adopts  the  respective  proposals  for  appointment  and  re-election  of 
directors, the number of women directors will increase to 4, which would imply a percentage of 26% of the total Board 
members  (15),  approaching  the  target  of  30% set for 2020. The number of non-executive  directors  will  continue  to 
account for an ample majority of the Board (80%), and at least 50% of directors will be independent, in line with the 
provisions established in the selection policy. 

Hence, in accordance with the conclusions reached by the Appointments Committee, BBVA's corporate bodies would 
maintain a structure, size and composition according to their needs and, as in recent years, with a structure in which 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

24 

 
 
 
 
 
at least half of its directors are independent directors, in line with the provisions established in the Regulations of the 
Board of Directors and in the Selection, Appointment, Rotation and Diversity Policy of the Board of Directors. 

C.1.7 Explain the form of representation on the Board of shareholders with significant holdings. 

C.1.8  Explain,  where  applicable,  the  reasons  why  proprietary  directors  have  been  appointed  at  the  behest  of  a 
shareholder whose holding is less than 3% of the capital: 

Indicate whether formal petitions have been ignored for presence on the Board from shareholders whose holding is 
equal  to  or  higher  than  that  of  others  at  whose  behest  proprietary  directors  were  appointed.  Where  applicable, 
explain why these petitions have been ignored. 

NO 

C.1.9  Indicate  whether  any  director  has  stood  down  before  the  end  of  his/her  term  of  office,  if  the  director  has 
explained his/her reasons to the Board and through which channels, and if reasons were given in writing to the entire 
Board, explain below, at least the reasons that were given: 

Name of director 

James Andrew Stott 

Reason for leaving 
Mr.  James  Andrew  Stott  resigned  as  member  of  the  Board  of 
Directors on  May  31,  2017  for  personal  reasons.  The  resignation 
was implemented through the corresponding letter to the Board of 
Directors. 

C.1.10 Indicate any powers delegated to the managing directors(s): 

Name of director (person or company) 

Brief description 

FRANCISCO GONZÁLEZ RODRÍGUEZ 

Holds broad-ranging powers of representation and 
administration in line with his duties as Group Executive 
Chairman. 

CARLOS TORRES VILA 

Holds broad-ranging powers of representation and 
administration in line with his duties as Chief Executive Officer. 

JOSÉ MANUEL GONZÁLEZ-PÁRAMO 
MARTÍNEZ-MURILLO 

Holds powers of representation and administration in line with 
his duties as Head of Global Economics, Regulation & Public 
Affairs. 

C.1.11 Identify any members of the Board holding positions as directors or managers in other companies belonging 
to the listed company’s group: 

Name of director (person or 
company) 

Name of the Group Company 

Position 

Does the 
director hold 
executive 
functions? 

FRANCISCO GONZÁLEZ 
RODRÍGUEZ 

BBVA BANCOMER, S.A. INSTITUCIÓN DE 
BANCA MÚLTIPLE, GRUPO FINANCIERO 
BBVA BANCOMER 

DIRECTOR 

NO 

FRANCISCO GONZÁLEZ 
RODRÍGUEZ 

GRUPO FINANCIERO BBVA BANCOMER, 
S.A. DE C.V. 

DIRECTOR 

NO 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

25 

 
 
 
 
 
CARLOS TORRES VILA 

BBVA BANCOMER, S.A. INSTITUCIÓN DE 
BANCA MÚLTIPLE, GRUPO FINANCIERO 
BBVA BANCOMER 

DIRECTOR 

NO 

CARLOS TORRES VILA 

GRUPO FINANCIERO BBVA BANCOMER, 
S.A. DE C.V. 

DIRECTOR 

NO 

C.1.12  Detail,  where  applicable,  any  company  directors  that  sit  on  Boards  of  other  companies  publicly  traded  on 
regulated securities markets outside the company's own group, of which the company has been informed: 

Name of director (person or company) 

Corporate name of the listed 
company 

Position 

BELÉN GARIJO LÓPEZ 

L’ORÉAL SOCIÉTÉ ANONYME 

DIRECTOR 

JUAN PI LLORENS  

ECOLUMBER, S.A.  

CHAIRMAN  

JOSÉ MIGUEL ANDRÉS TORRECILLAS 

ZARDOYA OTIS, S.A. 

DIRECTOR 

C.1.13  Indicate  and,  where  applicable,  if  board  regulations  have  established  rules  on  the  maximum  number  of 
company boards on which its directors may sit: 

YES 

Explanation of rules 

Article 11 of the Board of Directors Regulations establishes that in the performance of their duties, directors will be 
subject to the rules on limitations and incompatibilities established under applicable regulations at any time and in 
particular  to  the  provisions  of  Spanish  Act  10/2014  on  the  regulation,  supervision  and  solvency  of  credit 
institutions. 

Article 26 of Act 10/2014 establishes that the directors of credit institutions may not hold at the same time more 
positions than those set out in one of the following combinations: (i) an executive position together with two non-
executive  positions;  or  (ii)  four  non-executive  positions.  Executive  positions  are  defined  as  those  performing 
management duties irrespective of the legal bond attributed by those duties. The following will count as a single 
position:  1)  executive  or  non-executive  positions  held  within  the  same  group;  2)  executive  or  non-executive 
positions held within: (i) entities belonging to the same institutional protection scheme; or (ii) companies in which 
the  entity  holds  a  significant  stake.  The  positions  held  in  non-profit  organizations  or  entities  pursuing  non-
commercial purposes shall not count when determining the maximum number of positions. Nonetheless, the Bank 
of Spain may authorize members of the Board of Directors to hold an additional non-executive post if it deems that 
such a post would not interfere with the correct performance of the activities thereof in the credit institution. 

Also, in accordance with article 11 of the Board of Directors Regulations, BBVA directors may not:  
•  Provide professional services to companies competing with the Bank or with any of its Group companies, or 
be  an  employee,  manager  or  director  of  such  companies  unless  they  have  received  express  prior 
authorization from the Board of Directors or from the Annual General Meeting, as appropriate, unless these 
activities  had  been  provided or  performed  before  they  became  a  Bank  director,  do  not  involve  no  effective 
competition and had been reported to the Bank at that time. 
Take a direct or indirect stake in businesses or enterprises in which the Bank or its Group companies hold an 
interest, unless such stake was held prior to joining the Board of Directors or to the time when the Group took 
out  its  holding  in  such  businesses  or  enterprise,  or  unless  such  companies  are  listed  on  domestic  or 
international securities exchanges, or unless authorized to do so by the Board of Directors. 

• 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

26 

 
 
 
 
 
 
 
 
 
 
 
 
 
•  Be a director in companies in which the Group or any of the Group companies hold a stake. As an exception 
and when proposed by the Bank, executive directors are able to hold directorships in companies directly or 
indirectly  controlled  by  the  Bank  with  the  approval  of  the  Executive  Committee,  and  in  other  associate 
companies  with  the  approval  of  the  Board  of  Directors.  A  person  ceasing  to  be  an  executive  director  is 
obliged  to  resign  from  any  office  in  a  subsidiary  or  associate  company  that  is  held  by  virtue  of  such 
directorship. 

Non-executive  directors  may  hold  a  directorship  in  the  Bank's  associate  companies  or  in  any  other  Group 
company provided the directorship is not related to the Group's holding in such companies. They must have 
prior approval from the Bank’s Board of Directors. For these purposes, holdings of the Bank or its Group in 
companies  resulting  from  its  ordinary  business  activities,  asset  management,  treasury  trading,  derivative 
hedging and/or other transactions will not be taken into account. 

•  Hold political office or engage in other activities that might have a public significance or affect the image of 

the Company in any manner, unless there is prior authorization from the Bank's Board of Directors. 

C.1.14 Section repealed. 

C.1.15 Indicate the overall remuneration for the Board of Directors: 

Remuneration of the Board of Directors (thousands of euros) 

16,504 

Cumulative amount of rights of current Directors in pension scheme (thousands of euros) 

18,345 

Cumulative amount of rights of former Directors in pension scheme (thousands of euros) 

82,573 

C.1.16  Identify  members  of  senior  management  that  are  not  in  turn  executive  directors,  and  indicate  the  total 
remuneration accruing to them during the year:  

Name (person or company) 

Position(s) 

JUAN ASÚA MADARIAGA 

CORPORATE & INVESTMENT BANKING (CIB) 

JORGE SÁENZ-AZCÚNAGA CARRRANZA 

COUNTRY MONITORING 

CRISTINA DE PARIAS HALCÓN 

COUNTRY MANAGER SPAIN 

EDUARDO OSUNA OSUNA 

COUNTRY MANAGER MEXICO 

DON DEREK JENSEN WHITE 

CUSTOMER AND CLIENT SOLUTIONS 

RICARDO FORCANO GARCÍA 

TALENT & CULTURE 

RICARDO ENRIQUE MORENO GARCÍA 

ENGINEERING 

DAVID PUENTE VICENTE 

DATA 

JAIME SÁENZ DE TEJADA PULIDO 

FINANCE  

RAFAEL SALINAS MARTÍNEZ DE LECEA 

GLOBAL RISK MANAGEMENT 

EDUARDO ARBIZU LOSTAO 

LEGAL & COMPLIANCE  

FRANCISCO JAVIER RODRÍGUEZ SOLER 

STRATEGY & M&A  

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

27 

 
 
 
 
 
 
 
RICARDO GÓMEZ BARREDO 

 ACCOUNTING & SUPERVISORS 

DOMINGO ARMENGOL CALVO 

GENERAL SECRETARY  

JOSÉ LUIS DE LOS SANTOS TEJERO 

INTERNAL AUDIT  

Total senior management remuneration 
(thousands of euros) 

23,674 

C.1.17  Indicate  the  identity  of  the  Board  members,  if  any,  who  are  in  turn  members  of  the  Board  of  Directors  in 
companies of significant shareholders and/or in entities of their group: 

Detail  the  relevant  affiliations,  other  than  those  considered  in  the  above  paragraph,  that  link  Board  members  to 
significant shareholders and/or companies in their group: 

C.1.18 Indicate whether there has been any change in the Board regulations during the year: 

NO 

Description of changes 

C.1.19.  Indicate  procedures  for  selection,  appointment,  re-election,  assessment  and  removal  of  directors.  List  the 
competent bodies, the procedures to be followed and the criteria to be employed in each procedure. 

Selection, appointment and re-election procedure: 

BBVA has established a policy setting out the main general principles applicable in the selection and appointment of 
directors.  Additionally,  articles  2  and  3  of  the  Board  of  Directors  Regulations  stipulate  that  the  General  Meeting  is 
responsible for the appointment of members of the Board. However, if a seat falls vacant, the Board has the authority 
to  co-opt  members.  In  any  event,  persons  proposed  for  appointment  as  directors  must  meet  the  requirements  of 
prevailing  legislation,  the  specific  regulations  applicable  to  credit  institutions  and  he  provisions  of  the  Company 
Bylaws. In particular, directors should meet the necessary suitability requirements to exercise their directorship. Thus, 
they must be considered to be of commercial and professional good repute, with adequate knowledge and expertise 
to perform their duties and in situation in which they can exercise good governance of the entity. 

The Board will ensure that the selection procedures for directors favour diversity in experience, knowledge, skills and 
gender and, in general, do not suffer from implicit biases that may imply any discrimination. The Board will submit its 
proposals to the General Meeting in such a way that there is an ample majority of non-executive directors over the 
number of executive directors on the Board. The proposals submitted to the General Meeting for appointment or re-
election of directors and the appointments the Board makes directly to cover vacancies, exercising its powers of co-
option,  will  be  approved  at  proposal  of  the  Appointments  Committee  in  the  case  of  independent  directors,  and 
following a report from said Committee for all other directors. In any case, the proposal must be accompanied by a 
report  of  the  Board  explaining  the  grounds  on  which  the  Board  of  Directors  has  assessed  the  competence, 
experience and merits of the proposed candidate, which will be attached to the minutes of the General Meeting or of 
the Board of Directors. The Board’s resolutions and deliberations on these matters will take place in the absence of 
the director whose re-election is proposed who, if present, must leave the meeting. 

To such end, the Board of Directors Regulations establish that the Appointments Committee will evaluate the balance 
of skills, knowledge and expertise on the Board of Directors, as well as the conditions that candidates should display 
to fill the vacancies arising, assessing the dedication necessary to be able to suitably perform their duties in view of 
the needs that the Company’s governing bodies may have at any time. The Committee will ensure that when filling 
new vacancies, the selection procedures are not marred by implicit biases that may involve any discrimination and, in 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

28 

 
 
 
 
 
 
 
 
particular,  those  that  hinder  the  selection  of  female  directors,  trying  to  ensure  that  women  who  display  the 
professional profile being sought are included as potential candidates. 

Directors will stay in office for the term established by the Company Bylaws or, if they have been co-opted, until the 
first General Meeting is held. 

Assessment: 

As indicated in article 17 w) of the Board's Regulations, the Board of Directors is responsible for assessing the quality 
and efficiency of its operation and assessment of the performance of the duties of the Chairman of the Board. Such 
assessment will always begin with the report submitted by the Appointments Committee. Likewise, evaluation of the 
operation  of  its  Committees,  on  the  basis  of  the  report  that  these  submit  to  it.  Moreover,  article  5  of  the  Board's 
Regulations establishes that the Chairman, who is responsible for efficiently running of the Board, will organize and 
coordinate the regular assessment of the Board with the Chairs of the relevant Committees. Moreover, article 5 ter of 
the  Board's  Regulations  establishes  that  the  Lead  Director  is  especially  empowered  to  conduct  the  regular 
assessment of the Chairman of the Board. 

Pursuant to the provisions of the Board Regulations, as in previous years, in 2017 the Board of Directors assessed 
the quality and efficiency of its own running and that of its Committees, as well as the performance of the duties of 
the  Chairman,  both  as  Chairman  of  the  Board  and  as  the  first  executive  of  the  Bank,  based  on  the  report  of  the 
Appointments Committee.  

Severance: 

Directors will stand down from office when the term for which they were appointed has expired, unless they are re-
elected. 

Directors must apprise the Board of any circumstances affecting them that might harm the Company’s reputation and 
credit and circumstances that may impact their suitability for the position. Directors must place their directorship at the 
disposal  of  the  Board  and  accept  its  decision  regarding  their  continuity  or  non-continuity  in  office,  under  the 
circumstances listed in section C.1.21 below. If its decision is negative, they are obliged to tender their resignation. In 
any event, directors will resign their positions on reaching 75 years of age. They must present their resignation at the 
first meeting of the Bank’s Board of Directors after the General Meeting of Shareholders that approves the accounts 
for the year in which they reach this age. 

C.1.20 Explain to what degree the self- assessment has led to significant changes in its internal organization and the 
procedures applicable to its activities: 

Description of changes 
Article 17 of the Board of Directors Regulations establishes that the Board will assess the quality and efficiency of 
the Board’s operation, based on the report submitted by the Appointments Committee, which it has done in 2017, 
likewise producing certain changes (indicated below), similar to previous years, to continue the ongoing adaptation 
process of corporate governance to the regulatory requirements and best practices. 

Thus, the entity has been analyzing its needs for improvement by introducing various measures throughout 2017 
to continue to evolve its Corporate Governance system and practices in accordance with the new environment in 
which the entity carries out its activity and its own reality, including, among other measures, the following: (i) fresh 
progress in the development of the Corporate Bodies' decision-making process, further specifying the involvement 
of the Board Committees and the interaction among the different Corporate Bodies; (ii) continuing improvement of 
Corporate  Bodies'  reporting  model  to  ensure  that  decisions  are  made  on  the  basis  of  adequate,  complete  and 
standardized  information  and  to  enable  proper  oversight  of  performance;  (iii)  a  new  remuneration  policy  for  the 
Board  of  Directors,  where  deferral  has  been  extended  and  the  share-based  payment  component  has  been 
amplified,  introducing  clawback  arrangements  for  variable  remuneration  and  modifying  the  pensions  system 
toward a defined-contribution scheme, thus making strides toward alignment with international best practices; (iv) 
entrenchment of the Technology and Cybersecurity Committee, which has supported the Board in understanding 
the  Group's  technology  strategy  and  in  the  awareness  and  oversight  of  technology  -related  risks;  and  (v) 
development  of  a  new  organizational  structure  for  Data  with  the  creation  of  the  "Head  of  Data"  position  at  the 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

29 

 
 
 
highest level of the organization to drive the integration of global and strategic data management in all areas and 
businesses of the Bank, and of the "Data Protection Officer" position to equip the Group with a system for data 
control and protection that is suited to the new supervisory and business environment. 

C.1.20.bis Describe the assessment process and the assessed areas conducted by the board of directors assisted, 
as the case may be, by an external consultant, regarding the diversity in its composition and capacities, duties and 
composition  of  its  committees,  the  performance  of  the  chair  of  the  board  of  directors  and  the  first  executive  of  the 
company, and the performance and contribution of each board member. 

According to article 17 of the Board of Directors Regulations, the Board shall evaluate the quality and efficiency of its 
running  and  the  performance  of  the  functions  of  the  Chairman  of  the  Board,  based  in  each  case  on  the  report 
submitted  by  the  Appointments  Committee.  Likewise,  the  Board  of  Directors  shall  assess  of  the  running  of  its 
Committees, based on the report they submit.  

In the most recent assessment process carried out for 2017, the Board of Directors has assessed: (i) the quality and 
efficiency of the Board of Directors' and of the Executive Committee`s operation, (ii) the performance of the Chairman 
of the Board of Directors; and (iii) the running of the Committees of the Board of Directors. The procedure to conduct 
these assessments was: 

• 

• 

• 

Throughout the year, the Appointments Committee has been analyzing the structure, size and composition of 
the Board of Directors during the selection processes to incorporate new members of the Board of Directors, 
re-elect directors and while conducting the yearly assessment on the running of the Board of Directors. Thus 
the quality and efficiency of the running of the Board of Directors and the Executive Committee was examined 
based on the prior report submitted by the Appointments Committee and conveyed to the Board of Directors 
where the following matters were reviewed in detail: structure, size and composition of the Board of Directors; 
organization, preparation and development of the meetings of the Board of Directors; adequate dedication of 
time by Board members; training of members of the Board of Directors and activity of the Board of Directors. 
The Appointments  Committee,  with  a  view  to  drawing  up  its  prior  report,  had the support  of  a  report  on the 
activities  carried out  throughout  the  year  by the  Board  of  Directors  and  the  Executive  Committee  containing 
detailed  information  on  the  composition  and  operations  thereof,  and  on  the  main  activities  implemented  by 
these bodies in the performance of the duties attributed thereto by the Company Bylaws and the Regulations 
of the Board of Directors.  

The performance of the duties of the Chairman of the Board of Directors, as Chairman and as first executive, 
was carried out by the Board of Directors on the basis of a report on its activities during the year and taking 
into  account  the  previous  report  of  the  Appointments  Committee,  the  Lead  Director  having  conducted  the 
evaluation process in accordance with the provisions of Article 5 ter of the Board Regulations.  

The  Board  of  Directors  conducted  the  quality  and  efficiency  assessment  on  the  operations  of  the Audit  and 
Compliance, Risk, Appointments, Remuneration and Technology and Cybersecurity Committees based on the 
reports submitted by their respective Chairs. The activity of the Audit and Compliance Committee is reported 
quarterly  to  the  Board at  meetings  held  throughout  the  year.  In  addition,  the  Committee Chair,  at  the  Board 
meeting  of  February  12,  2018,  accounted  for  the  oversight  work  done  on  the  preparation  of  the  Group's 
financial  statements,  the  project  to  implement  accounting  standard  IFRS  9,  as  well  as  the  oversight  of  the 
adequacy,  sufficiency  and  effective  operation of  internal  control systems in  the  course  of  financial  reporting. 
Moreover, during its meeting on November 29, 2017, the Board of Directors received the report of the director 
Chair of the Risk Committee regarding the activities undertaken by the Committee during 2017, reporting on 
the tasks executed by the Committee in its ongoing monitoring and oversight of changes in the risks faced by 
the Group and the extent to which consistency is maintained with specified strategies and policies. Moreover, 
at its meeting of January 31, 2018 the Board heard a report by the Chair of the Remuneration Committee on 
that  body's  activity  throughout  2017. Among  other  matters,  the  Board  was  briefed  on  the  work  done  by  the 
Committee to prepare and implement the draft resolutions submitted to the Board on remuneration, especially 
as to remuneration of executive directors and senior management, and the other projects developed regarding 
the  adoption  of  the  new  remuneration  policies  of  directors,  identified  staff  and  BBVA  Group.  Likewise,  in  its 
session  on  31  January  2018,  the  Board  received  the  report  of  the  director  Chair  of  the  Appointments 
Committee  regarding  the  activities  undertaken  by  the  Committee  during  2017  within  the  different  scopes  of 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

30 

 
 
 
 
duties. Finally, at its meeting of November 29, 2017, the Board was briefed by the Chair of the Technology and 
Cybersecurity Committee on that body's activities since its constitution in 2016. The Board was briefed, inter 
alia, on the review of the global organization of the Engineering Area, the new Group strategy and the ERCA 
team's assessment of the Engineering area as to Group's cybersecurity risk. 

C.1.20.ter  Break  down,  where  pertinent,  the  business  relationship  that  the  consultant  or  any  company  of  its  group 
maintains with the company or any company of its group. 

C.1.21 Indicate the circumstances under which directors are obliged to resign.  

In  addition  to  the  circumstances set  out  in  applicable  legislation,  as established in article  12  of the  BBVA  Board of 
Directors  Regulations,  the  directors shall  resign  from their office  when  the  term  for  which  they  were  appointed  has 
expired,  unless  they  are  re-elected.  Directors  must  apprise  the  Board  of  Directors  of  any  circumstances  affecting 
them  that  might  harm  the  Company’s  reputation  and  credit  circumstances  that  may  impact  their  suitability  for  the 
position. 

As set out in article 12 of the BBVA Board of Directors Regulations, directors must place their office at the disposal of 
the Board of Directors and accept the Board’s decision regarding their continuity or non-continuity in office. Should 
the Board resolve they not continue, they will be obliged to tender their resignation, in the following circumstances: 

- When they are affected by circumstances of incompatibility or prohibition as defined under prevailing legislation, in 
the Company Bylaws or in the Board of Directors Regulation; 

- When significant changes occur in their personal or professional situation that may affect the condition by virtue of 
which they were appointed to the Board; 

- When they are in serious dereliction of their duties as directors; 

- When for reasons attributable to the director in his or her condition as such, serious damage has been done to the 
Company's net worth, credit or reputation; or 

- When they lose their suitability to hold the position of director of the Bank. 

C.1.22 Section repealed. 

C.1.23 Are reinforced qualified majorities required, other than the legal majorities, for some type of resolution? 

If applicable, describe the differences. 

NO 

C.1.24  Explain  whether  there  are  specific  requirements,  other  than  those  regarding  directors,  to  be  appointed 
Chairman of the Board of Directors. 

C.1.25 Indicate whether the Chairman has a casting vote: 

NO 

NO 

C.1.26 Indicate whether the bylaws or the Board Regulations establish an age limit for directors: 

YES 

Age limit for Chairman 

Age limit for Chief Executive 
Officer 

Age limit for directors 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

31 

 
 
 
 
 
0 

0 

75 

C.1.27  Indicate  whether  the  bylaws  or  the  Board  Regulations  establish  a  limited  term  of  office  for  independent 
directors, other than that established by law: 

NO 

C.1.28 Indicate whether the bylaws or the Board Regulations establish specific rules for proxy voting in the Board of 
Directors, the way this is done and, in particular, the maximum number of proxies a director may have, and whether it 
has established any limit regarding the categories that may be delegated beyond the limits stipulated by legislation. If 
so, briefly give details on such rules. 

The BBVA Board of Directors Regulations establishes that directors are required to attend the meetings of corporate 
bodies and the meetings of the Board Committees on which they sit, except for a justifiable reason. Directors shall 
participate in the deliberations, discussions and debates on matters submitted for their consideration. 

However, article 21 of the Board of Directors Regulations establishes that should it not be possible for directors to 
attend  any  of  the  Board  of  Directors’  meetings,  they  may  grant  proxy  to  another  director  to  represent  and  vote  for 
them. This may be done by a letter or e-mail sent to the Company with the information required for the proxy director 
to  be  able  to  follow  the  absent  director's  instructions,  in  observance  of  the  applicable  legislation,  though  non-
executive directors may only grant their proxy to another director that is also non-executive. 

C.1.29 Indicate the number of meetings the Board of Directors has held during the year. Where applicable, indicate 
how  many  times  the  Board  has  met  without  the  Chairman in  attendance.  In  calculating  this  number,  proxies  given 
with specific instructions will be counted as attendances. 

Number of Board meetings 

Number of Board meetings held without the Chairman’s attendance 

15 

0 

If the Chairman is an executive Director, indicate the number of meetings held without an executive director present 
or represented and chaired by the Lead Director 

Number of meetings 

0 

Indicate the number of meetings of the Board’s different committees held during the year. 

Number of Executive Committee meetings 

Number of Audit and Compliance Committee meetings  

Number of Appointments Committee meetings 

Number of Remuneration Committee meetings 

Number of Risk Committee meetings 

Number of Technology and Cyber-security Committee meetings 

19 

14 

5 

5 

20 

7 

C.1.30 Indicate the number of meetings held by the Board of Directors during the year attended by all its members. In 
calculating this number, proxies given with specific instructions will be counted as attendances. 

Number of meetings attended by all directors 

% of attendances to total votes during the year 

14 

99% 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

32 

 
 
 
 
 
 
 
 
C.1.31  Indicate  whether  the  individual  and  consolidated  financial  statements  presented  for  Board  approval  are 
certified beforehand: 

NO 

Where applicable, identify the person(s) who has(have) certified the Company's individual and consolidated financial 
statements to be filed by the Board: 

C.1.32  Explain  the  mechanisms,  if  any,  established  by  the  Board  of  Directors  to  prevent  the  individual  and 
consolidated financial statements that it files from being presented to the General Meeting with a qualified auditors 
report. 

Article  29  of  BBVA's  Board  of  Directors  Regulations  establishes  that  the  Audit  and  Compliance  Committee  will  be 
formed  exclusively  by  independent  directors and its  main task  is  to assist  the  Board  of Directors in  overseeing the 
financial information and the exercise of the Group control duties. In this regard, its functions are as follows: oversee 
the efficacy of the Company's internal control, the internal audit and the risk management systems in the process of 
drawing up and reporting the financial information, including tax-related risks, as well as to discuss with the external 
auditor  any  significant  weaknesses  in  the  internal  control  system  detected  when  the  audit  is  conducted,  without 
undermining  its  independence  and  oversee  the  process  of  drawing  up  and  reporting  the  financial  information.  For 
such  purposes,  the  Audit  and  Compliance  Committee  may  submit  recommendations  or  proposals  to  the  Board  of 
Directors. 

Moreover, article 3 of the Audit and Compliance Committee Regulations establishes that the Committee shall verify 
that the external audit schedule is conducted under the agreed conditions at appropriate intervals, and that it meets 
the requirements of the competent authorities and the Bank’s governing bodies. The Committee will also periodically 
– at least once a year – request from the external auditor its evaluation of the quality of the group’s internal control 
procedures regarding the drafting and presentation the financial information of the Group. 

The Committee shall also be apprised of any infringements, situations requiring adjustments, or anomalies that may 
be detected during the course of the external audit and are of a material nature; materiality in this context signifies 
those issues that, in isolation or as a whole, may give rise to a significant and substantive impact or harm to assets, 
earnings or the reputation of the Group; discernment of such matters shall be at the discretion of the external auditor 
who, if in doubt, must opt to report on them. 

In exercising these duties, the Audit and Compliance Committee holds monthly meetings with the external auditor's 
representatives without the presence of executives, to monitor their work on an ongoing basis, in order to guarantee 
that the activity is carried out under the best conditions and with no interference in management. 

C.1.33 Is the company Secretary a director? 

NO 

Complete if the Secretary is not also a Director: 

Name or corporate name of Secretary 
DOMINGO ARMENGOL CALVO 

C.1.34 Section repealed. 

Representative 
- 

C.1.35 Indicate the specific mechanisms the company has established, if any, to preserve the independence of the 
external auditors, the financial analysts, the investment banks and the rating agencies. 

The BBVA Audit and Compliance Committee Regulations establish that this Committee’s duties, described in section 
C.2.1, include ensuring the independence of the external auditor in two ways: 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

33 

 
 
 
 
-  Avoiding  any  possibility  of  the  warnings,  opinions  or  recommendations  of  the  external  auditor  being  adversely 
influenced. To this end, the Committee must ensure that compensation for the auditor's work does not compromise 
either its quality or independence, in compliance with current legislation on auditing at all times. 

-  Stipulating  as  incompatible  the  provision  of  audit  and  consulting  services  unless  they  are  work  required  by 
supervisors or whose provision by the external auditor is allowed by applicable legislation, and there are not available 
in  the  market  alternatives  as  regards  content,  quality  or  efficiency  of  equal  value  to  those  which  the  auditor  could 
provide; in this case approval by the Committee will be required, but this decision may be delegated in advance to its 
Chair. The external auditor shall be prohibited from providing prohibited services outside the audit, in compliance with 
what is set out at all times by audit legislation. 

This matter is the subject of special attention by the Audit and Compliance Committee, which holds monthly meetings 
with the representatives of the external auditor, without the presence of Bank executives, to know the details of the 
progress and quality of their work, as well as to confirm their independence of the performance of their work. It also 
monitors  the  engagement  of  additional  services  to  ensure  compliance  with  the  Committee’s  Regulations  and 
applicable legislation in order to safeguard the independence of the external auditor. 

Moreover,  in  accordance  with  the  provisions  of  point  f),  section  4  of  article  529  quaterdecies  of  the  Corporate 
Enterprises  Act  and  article  30  of  the  BBVA  Board  of  Directors  Regulations,  the  Audit  and  Compliance  Committee 
each year before the external auditor issues their report on the financial statements, has to issue a report expressing 
its opinion regarding the independence of the external auditor. 

This report must in any event contain the reasoned assessment of the provision of additional services of any kind by 
the auditors to the Group's entities, considered individually and as a whole, other than the legal audit and in relation 
to the regime of independence or the rules regulating the account audit activity. The external auditor must issue, also 
on an annual basis, a report confirming its independence via-à-vis BBVA or entities linked to BBVA, either directly or 
indirectly, with information on the additional services of any kind provided to these entities by the external auditor, or 
by the individuals or entities linked to them, as set out in the redrafted text of the Audit Act.  

In  keeping  with  the  legislation  in  force,  the  relevant  reports  confirming  the  external  auditor's  independence  were 
issued in 2017. 

In  addition,  as  BBVA's  shares  are  listed  on  the  New  York  Stock  Exchange,  it  is  subject  to  compliance  with  the 
provisions established in the Sarbanes Oxley Act and its implementing regulations. 

Likewise, BBVA has in place a Shareholders and Investors Communication and Contact Policy that has been adopted 
by the Board of Directors. The policy is guided by the principle of equal treatment for all shareholders and investors, 
who are in the same position in terms of information, involvement and the exercise of their rights as shareholders and 
investors, inter alia.  

Moreover, the principles and channels set out in the Shareholders and Investors Communication and Contact Policy 
govern,  where  applicable,  BBVA  relations  with  other  interested  parties,  such  as  financial  analysts,  bank  share 
management firms and depository institutions, and proxy advisors, among others. 

C.1.36  Indicate  whether  the  company  has  changed  its  external  auditor during  the  year.  If  so,  identify  the  incoming 
and outgoing auditors: 

Outgoing auditor 
Incoming auditor 

YES 

Deloitte, S.L. 
KPMG Auditores, S.L. 

If there were disagreements with the outgoing auditor, explain their grounds: 

NO 

Explanation of disagreements 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

34 

 
 
 
 
C.1.37 Indicate whether the audit firm does other work for the company and/or its group other than the audit. If so, 
declare the amount of fees received for such work and the percentage of such fees on the total fees charged to the 
company and/or its group: 

YES 

Company 

Group 

Total 

Amount of non-audit work (thousands euros) 

234 

274 

508 

Amount  of  non-audit  work/total  amount  billed  by  the 
audit firm (%) 

1.68% 

1.75% 

1.72% 

C.1.38  Indicate  whether  the  audit  report  on  the  annual  financial  statements  for  the  previous  year  contained 
reservations  or  qualifications.  If  so,  indicate  the  reasons  given  by  the  chair  of  the  audit  committee  to  explain  the 
content and scope of such reservations or qualifications. 

NO 

C.1.39 Indicate the number of consecutive years during which the current audit firm has been auditing the financial 
statements for the company and/or its group. Likewise, indicate the percentage of the number of years audited by the 
current audit firm to the total number of years in which the annual financial statements have been audited:  

Number of consecutive years 

Number of years audited by current audit firm / number of 
years the company has been audited (%) 

Company 

1 

5.88% 

Group 

1 

5.88% 

C.1.40 Indicate and, where applicable, give details on the existence of a procedure for directors to engage external 
advisory services: 

YES 

Details of the procedure 

Article  6  of  the  BBVA  Board  of  Directors  Regulations  expressly  recognizes  that  directors  may  request  any 
additional information or advice they require to comply with their duties, and may request the Board of Directors for 
assistance from external experts on matters subject to their consideration whose special complexity or importance 
so requires.  

The Audit and Compliance Committee, pursuant to article 31 of the Board of Directors Regulations, may engage 
external advisory services for relevant issues when it considers that these cannot be properly provided by experts 
or technical staff within the Group on grounds of specialization or independence.  

Under articles 34, 37 and 40 of the Board of Directors Regulations and in accordance with the specific regulations 
of the Technology and Cyber-security Committee, the rest of the Committees may obtain such advice as may be 
necessary to establish an informed opinion on matters related to its business.  

C.1.41  Indicate  and,  where  applicable,  give  details  on  the  existence  of  a  procedure  for  directors  to  obtain  the 
information they need to prepare the meetings of the governing bodies with sufficient time: 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

35 

 
 
 
 
 
 
 
 
 
 
YES 

Details of the procedure 

Article  6  of  the  Regulations  of  the  Board  of  Directors  establishes  that  directors  will  be  apprised  beforehand  of 
sufficient information to be able to form their own opinions regarding the questions that the Bank’s governing bodies 
are  empowered  to  deal  with.  They  may  request  any  additional  information  or  advice  they  require  to  fulfill  their 
duties.  

Exercise of this right will be channeled through the Chairman or Secretary of the Board of Directors who will attend 
to requests by providing the information directly or by establishing suitable arrangements within the organization for 
this purpose, unless a specific procedure has been established in the regulations governing the Board of Directors 
Committees. 

In  accordance  with  article  24  of  the  Board  Regulations,  directors  will  be  provided  with  any  information  or 
clarifications as they believe necessary or advisable in connection with the matters to be considered at the meeting. 
This can be done before or during the meetings.  

BBVA  has  in  place  an  informational  model  to  allow  decisions  to  be  made  based  on  sufficient,  complete  and 
consistent information, and, also, to facilitate appropriate oversight of performance. 

Thus, the Bank's corporate bodies have a procedure for verifying the information that is submitted for consideration 
to them, coordinated by the Board Secretariat with the areas responsible for information, through the Information of 
the Governing Bodies' Department, in order to provide the directors for early consideration sufficient, adequate and 
complete  information  for  the  meetings  of  the  Bank's  various  corporate  bodies  and  to  enable  directors  to  best 
perform their duties. The information that is made available to the Bank’s corporate bodies, prior to the holding of its 
sessions,  is  carried  out  through  an  electronic  tool,  to  which  all  members  of  the  Board  of  Directors  have  access, 
which ensures his availability.  

C.1.42 Indicate and, where applicable give details, whether the company has established rules requiring directors to 
inform  and,  where  applicable,  resign  under  circumstances  that  may  undermine  the  company’s  standing  and 
reputation: 

YES 

Explanation of rules 

In accordance with article 12 of the Board of Directors Regulations, directors must apprise the Board of Directors of 
any circumstances affecting them that might harm the Company’s reputation and credit and circumstances that may 
impact their suitability for the position.  

Directors  must  place  their  office  at  the  disposal  of  the  Board  of  Directors  and  accept  its  decision  regarding  their 
continuity or non-continuity in office. Should the Board resolve they not continue, they will be obliged to tender their 
resignation when for reasons attributable to the director in his or her condition as such, serious damage has been 
done to the Company’s net worth, credit and/or reputation or when they lose their suitability to hold the position of 
director of the Bank. 

C.1.43 Indicate whether any member of the Board of Directors has informed the company of any legal suit or court 
proceedings against him or her for any of the offences listed in article 213 of the Corporate Enterprises Act: 

NO 

Indicate whether the Board of Directors has analyzed the case. If so, explain the grounds for the decision taken as to 
whether  or  not  the  director  should  retain  his/her  directorship  or,  where  applicable,  describe  the  actions  taken  or 
planned to be taken by the Board of Directors on the date of this report. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

36 

 
 
 
 
 
 
 
 
 
 
Decision adopted/action 

taken 

Reasoned explanation 

C.1.44 Detail significant agreements reached by the Company that come into force, are amended or concluded in the 
event of a change in the control of the company stemming from a public takeover bid, and its effects. 

C.1.45  Identify  in  aggregate  terms  and  indicate  in  detail  any  agreements  between  the  company  and  its  directors, 
managers or employees that have guarantee or ring-fencing severance clauses for when such persons resign or are 
wrongfully dismissed or if the contractual relationship comes to an end due to a public takeover bid or other kinds of 
transactions. 

Number of beneficiaries 

60 

Type of beneficiary 

15 members of Senior 
Management (excluding 
executive directors) 
45 technical & specialist 
professionals 

Description of the agreement 

The Bank does not have commitments to pay compensations to directors.  

As  of  31  December  2017,  15  members  of  Senior  Management  are  entitled  to 
receive compensation payment in the event of severance on grounds other than 
their  own  will,  retirement,  disability  or  dereliction  of  duties.  Its  amount  will  be 
calculated  by  factoring  the  Bank  employee's  remuneration  and  length  of  office 
and which under no circumstances will be paid in the event of lawful dismissal for 
misconduct by decision of the employer on grounds of the worker's dereliction of 
duties. 

The  Bank  has  also  agreed  compensation  clauses  with  some  employees  (45 
technical  and  specialist  professionals)  in  the  event  of  unfair  dismissal.  The 
amount  of  this  compensation  is  calculated  as  a  function  of  the  wage  and 
professional conditions of each employee. 

Indicate whether these contracts must be disclosed to and/or approved by the Company governance bodies: 

Body authorizing the clauses 

YES 

NO 

Board of Directors 

General Meeting 

Is the General Meeting informed of the clauses? 

YES 

x 

NO 

C.2 Board of Directors Committees 

C.2.1 Detail all the Board Committees, their members and the proportion of executive, proprietary, independent and 
other external directors sitting thereon: 

EXECUTIVE OR DELEGATE COMMITTEE 

Name 

Position 

Category 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

37 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FRANCISCO GONZÁLEZ RODRÍGUEZ 

CHAIRMAN 

EXECUTIVE 

CARLOS TORRES VILA 

SUSANA RODRÍGUEZ VIDARTE 

JOSÉ ANTONIO FERNÁNDEZ RIVERO 

JOSÉ MALDONADO RAMOS 

CARLOS LORING MARTÍNEZ DE IRUJO 

MEMBER 

MEMBER 

MEMBER 

MEMBER 

MEMBER 

EXECUTIVE 

OTHER EXTERNAL 

 OTHER EXTERNAL 

OTHER EXTERNAL 

OTHER EXTERNAL 

% of executive Directors 

% of proprietary Directors 

% of independent Directors 

% of other external Directors 

33.33% 

0% 

0% 

66.67% 

Explain the committee's duties, describe the procedure and organizational and operational rules and summarize the 
main actions taken during the year. 

In  accordance  with  article  27  of  BBVA's  Board  of  Directors  Regulations,  the  Executive  Committee  shall  be 
apprised  of  matters  delegated  by  the  Board of  Directors,  in  accordance  with  the pertinent  legislation  currently in 
force, the Company Bylaws or the Board Regulations. Among the functions of the Executive Committee is that of 
assisting the Board of Directors in its general supervision role, and in particular in the supervision of the progress 
of  business and  the  monitoring  of  the  risks  to  which  the  Bank  is  or  may  be  exposed  and  in  decision-making  on 
matters that fall within the scope of the powers of the Board of Directors, provided that they do not constitute non-
delegable powers under the Law, the Company Bylaws or the Board of Directors Regulations. 

As regards its organizational and operating rules of this Committee, article 28 of the Board Regulations establishes 
that  the  Executive  Committee  shall  meet  on  the  dates  set  out  in  the  annual  calendar  of  meetings  and  at  the 
request of the Chair or the Chair's delegate. All other aspects of its organization and operation will be subject to 
the provisions established for the Board of Directors by the Board Regulations. Once the minutes of the meeting of 
the  Executive  Committee  are  approved,  they  shall  be  signed  by  the  meeting's  Secretary  and  countersigned  by 
whoever has chaired the meeting. 

Directors  will  be  given  access  to  the  approved  minutes  of  the  Executive  Committee  at  the  beginning  of  Board 
meetings, so that they can be apprised of the content of its meetings and the resolutions it has adopted. 

Regarding the main actions of 2017, the Executive Committee analyzed the Bank's and the Group's annual, half-
yearly and quarterly performance, and month-to-month developments in the business and results of the Group and 
of the business areas. The Committee has been briefed on developments in the Group's Strategic Plan and on the 
annual  budget  for  the  year  and  on  the  main  decisions  of  the  Bank's  Assets  and  Liabilities  Committee.  The 
Committee has also fulfilled its duties of management, control and oversight of the main risks affecting the Group. 
The  Committee  considered  the  main  features  of  the  economic  situation,  the  markets,  and  BBVA's  share  price 
performance, as well as the results of BBVA's main competitors. The Committee was briefed on the key aspects of 
legislative and regulatory developments affecting financial institutions. In advance of submission to the Board, the 
Committee has analyzed the main corporate transactions and projects in the course of the Group's business. The 
Committee  has  heard  and  approved  proposals  for  changes  to  corporate  policies  and  other  internal  rules  of  the 
Bank.  The  Committee  has  been  informed  of  the  highlights  of  BBVA's  corporate  governance  engagement  policy 
concerning  institutional  investors  and,  specifically,  the  results  of  the  roadshow  conducted  throughout  the  year. 
Likewise, the Executive Committee has approved, among other matters, corporate transactions and projects that 
were within its scope of responsibility, the establishment and/or designation of those responsible for the branches 
and representative offices that the Bank has established in the abroad, as well as authorized the appointment of 
directors in subsidiaries and/or investees by the Group, in addition to the granting of powers. 

Indicate  whether  the  composition  of  the  Executive  Committee  reflects  the  distribution  of  different  classes  of 
directorship on the Board: 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

38 

 
 
 
 
 
 
 
 
 
 
 
 
YES 

Otherwise, explain the composition of the Executive Committee. 

AUDIT AND COMPLIANCE COMMITTEE 

Name 

Position 

Category 

JOSÉ MIGUEL ANDRÉS TORRECILLAS 

CHAIRMAN 

INDEPENDENT 

BELÉN GARIJO LÓPEZ 

JUAN PI LLORENS 

TOMÁS ALFARO DRAKE 

LOURDES MÁIZ CARRO 

MEMBER 

MEMBER 

MEMBER 

MEMBER 

INDEPENDENT 

INDEPENDENT 

INDEPENDENT 

INDEPENDENT 

% of proprietary Directors 

% of independent Directors 

% of other external Directors 

0% 

100% 

0% 

Explain the committee's duties, describe the procedure and organizational and operational rules and summarize the 
main actions taken during the year. 

As  established  in  article  30  of  the  Board  of  Directors  Regulations,  the  duties  of  the  Audit  and  Compliance 
Committee include the following: 

- Report to the General Meeting on questions raised in relation to issues within the Committee's competence. 
- To supervise the effectiveness of the Company's internal control, the internal audit area and the risk management 
systems in the process of drawing up and reporting the financial information, including tax-related risks, as well as 
to  discuss  with  the  auditor  any  significant  weaknesses  in  the  internal  control  system  detected  during  the  audit, 
without undermining its independence. 
- To oversee the drafting and presentation of the financial information and submit recommendations or proposals 
to the Board aimed at safeguarding its completeness. 
- To submit to the Board of Directors the proposals for the selection, appointment, re-election and replacement of 
the  external  auditor,  taking  responsibility  for  the  selection  process  in  accordance  with  applicable  regulations,  as 
well as the conditions for its engagement, and periodically obtain from the external auditor information on the audit 
plan and its execution, in addition to preserving its independence in the discharge of its duties. 
-  To  establish  appropriate  relations  with  the  external  auditor  in  order  to  receive  information  on  any  matters  that 
may  jeopardize  its  independence,  for  examination  by  the  Committee,  and  any  others  that  have  to  do  with  the 
process  of  auditing  the  accounts,  as  well  as  those  other  communications  provided  for  by  law  and  in  auditing 
standards.  
- Each year, before the audit report is issued, to submit a report expressing an opinion on whether the auditor's 
independence has been compromised. This report must contain the reasoned assessment of the provision of each 
of the additional services provided of any kind, considered individually and as a whole, other than the legal audit 
and in relation to the regime of independence or the rules regulating the audit activity. 
-  To  report,  prior  to  the  decisions  that  the  Board  may  adopt,  on  all  those  matters  provided  for  by  law,  in  the 
Company Bylaws and in the Board Regulations, and in particular on: (i) the financial information that the Company 
is  required  to  disclose  regularly;  (ii)  the  creation  or  acquisition  of  shares  in  special-purpose  entities  or  entities 
domiciled in countries or territories considered tax havens; and (iii) the transactions carried out with related parties. 
-  To  oversee  compliance  with  applicable  domestic  and  international  regulations  on  matters  related  to  money 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

39 

 
 
 
 
 
 
 
 
 
 
laundering,  conduct  on  the  securities  markets,  data  protection  and  the  scope  of  Group  activities  with  respect  to 
anti-trust  regulations.  Also  to  ensure  that  any  requests  for  action  or  information  made  by  official  authorities  on 
these matters are dealt with in due time and in due form.  
-  To  ensure  that  the  internal codes  of  ethics  and  conduct and  securities  market  trading,  as  they  apply  to  Group 
personnel, comply with legislation and are suitable.  
- To especially enforce compliance with the provisions applicable to directors contained in the Board of Directors 
Regulations, and ensure that directors comply with applicable regulations regarding their conduct on the securities 
markets. 

In keeping with the organizational and operating rules, article 31 of the Board Regulations states that the Audit and 
Compliance  Committee  shall  meet  as  often  as  necessary  to  discharge  its  duties,  though  an  annual  calendar  of 
meetings will be drawn up in accordance with its tasks. The officers responsible for the areas within their remit, in 
particular,  Accounting,  Internal  Audit  and  Compliance,  may  be  invited  to  attend  Committee  meetings.  They  may 
request that other staff be invited from their areas that have particular knowledge or responsibility in the matters 
contained on the agenda, when their presence at the meeting is deemed advisable. However, only the Committee 
members and the Secretary shall be present when the results and conclusions of the meeting are assessed. The 
Committee  may  hire  external  advisory  services  for  matters  of  importance  if,  for  reasons  of  specialization  or 
independence, it considers that such services cannot be rendered by Group experts or technical personnel. The 
Committee may also call on the personal cooperation and reports of any employee when it considers that this is 
necessary to fulfill its duties with regard to relevant issues. The usual channel for a request of this nature shall be 
through the reporting lines of the Company. However, in exceptional cases the request may be notified directly to 
the person in question. In addition, its convocation, quorum of constitution, adoption of agreements, minutes and 
other ends of its operating regime shall be in accordance with the Board Regulations for the Board of Directors, as 
applicable, and with that established in the specific regulations of this Committee 

The most important activities carried out by the Audit and Compliance Committee in 2017 are detailed in section 
C.2.5. 

Identify  the  Director  of  the  audit  committee  who  has  been appointed  on  the  basis  of  knowledge  and experience of 
accounting or auditing, or both and state the number of years that its Chairman has been in office. 

Name of Director with experience 
Number of years of the Chairman in office 

JOSÉ MIGUEL ANDRÉS TORRECILLAS 

2 

APPOINTMENTS COMMITTEE 

Name 

Position 

Category 

TOMÁS ALFARO DRAKE 

CHAIRMAN 

INDEPENDENT 

JOSÉ MIGUEL ANDRÉS TORRECILLAS 

JOSÉ MALDONADO RAMOS 

LOURDES MÁIZ CARRO 

SUSANA RODRÍGUEZ VIDARTE 

MEMBER 

MEMBER 

MEMBER 

MEMBER 

INDEPENDENT 

OTHER EXTERNAL 

INDEPENDENT 

OTHER EXTERNAL 

% of proprietary Directors 
% of independent Directors 
% of other external Directors 

0% 
60% 
40% 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

40 

 
 
 
 
 
 
 
 
 
 
 
 
 
Explain the committee's duties, describe the procedure and organizational and operational rules and summarize the 
main actions taken during the year. 

The  Appointments  Committee  is  bound  to  assist  the  Board  of  Directors  in  matters  relating  to  the  selection  and 
appointment of Board members. Thus, as provided for under article 33 of the Board of Directors Regulations, the 
Appointments Committee will discharge the following duties: 

- Submit proposals to the Board of Directors on the appointment, re-election or removal of independent directors 
and report on the proposals for the appointment, re-election or removal of the other directors. 

To such end, the Committee will assess the balance of skills, knowledge and expertise on the Board of Directors, 
as well as the conditions that candidates should display to fill the vacancies arising, assessing the time dedication 
necessary  to  be  able  to  suitably  perform  their  duties in  view  of  the  needs that  the  Company’s  governing  bodies 
may have at any time. 

The  Committee  will  ensure  that  when  filling  new  vacancies,  the  selection  procedures  are  not  marred  by  implicit 
biases that may entail any discrimination and, in particular, discrimination that may hinder the selection of female 
directors, trying to ensure that women who display the professional profile being sought are included as potential 
candidates. 

Likewise,  when  drawing  up  proposals  within  its  scope  of  competence  for  the  appointment  of  directors,  the 
Committee will take into account, in case they may be considered suitable, any applications that may be made by 
any Board of Directors’ member for potential candidates to fill the vacancies. 

- Submit proposals to the Board of Directors for policies on the selection and diversity of members of the Board of 
Directors. 

-  Establish  a  target  for  representation  of  the  under-represented  gender  in  the  Board  of  Directors  and  draw  up 
guidelines on how to achieve that target. 

- Analyze the structure, size and composition of the Board of Directors at least once a year when carrying out its 
operational assessment. 

- Analyze the suitability of the various members of the Board of Directors. 

-  Perform  an  annual  review  of  the  status  of  each  director, so  that  this  may  be  reflected  in  the  annual  corporate 
governance report. 

-  Report  the  proposals  for  the  appointment  of  the  Chairman  and  the  Secretary  and,  where  applicable,  of  the 
Deputy Chairman and the Deputy Secretary. 

-  Report  on  the  performance  of  the  duties  of  the  Chairman  of  the  Board,  for  the  purposes  of  the  periodic 
assessment by the Board of Directors, under the terms established in the Board of Directors Regulations. 

-  Examine  and  organize  the  succession  of  the  Chairman  in  conjunction  with  the  Lead  Director  and,  where 
appropriate,  submit  proposals  to  the  Board  of  Directors  so  that  the  succession  takes  place  in  an  planned  and 
orderly manner. 

- Review the Board of Directors policy on the selection and appointment of members of senior management, and 
make recommendations to the Board when necessary. 

- Report on proposals for appointment and removal of senior managers. 

Moreover, article 34 of the Board of Directors Regulations regulates the organizational and operating rules of the 
Appointments Committee, establishing that it will meet as often as necessary to fulfill its duties, convened by its 
Chair or by whoever stands in for its Chair pursuant to the provisions of article 32 of the Board Regulations. The 
Committee may request the attendance at its meetings of persons with tasks in the Group that are related to the 
Committee's duties. It may also obtain advice as necessary to establish criteria related to its business. This will be 
done  through  the  Secretary  of  the  Board.  For  all  other  matters,  the  system  for  convening  meetings,  quorums, 
passing  resolutions,  drafting  minutes  and  other  details  of  its  operation  shall  be  in  accordance  with  the  Board 
Regulations for the Board of Directors, as applicable. 

Regarding the Appointments Committee's activities in 2017, the Chair of the Committee submitted to the Board a 
report  on  the  Committee's  ongoing  analysis  of  the  structure,  size  and  composition  of  the  Board  of  Directors  to 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

41 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ensure  that  they  remain  suited  to  the  best  possible  performance  of  the  duties  and  functions  of  the  corporate 
bodies,  the  analysis  of  fulfillment  by  directors  of  the  criteria  of  independence  and  suitability  and  the  absence  of 
conflicts of interest for the exercise of their functions, and the review on the Board selection, appointment, rotation 
and diversity policy, which, together with the analysis of structure, size and composition, led to relevant proposals 
for the re-election and appointment of directors to be submitted to the upcoming General Meeting of the Company. 
Moreover, the Chair analyzed the assessment of the operation of the Board and of the Executive Committee and 
the performance of the Chairman's duties as chairman of the Board and first executive of the Company. The Chair 
likewise reported on the Committee's analysis of proposed appointments of new members of Senior Management 
of the Bank.   

REMUNERATION COMMITTEE 

Name 

Position 

Category 

BELÉN GARIJO LÓPEZ 

CHAIR 

INDEPENDENT 

JOSÉ ANTONIO FERNÁNDEZ RIVERO 

MEMBER 

OTHER EXTERNAL 

TOMÁS ALFARO DRAKE 

MEMBER 

INDEPENDENT 

CARLOS LORING MARTÍNEZ DE IRUJO 

MEMBER 

OTHER EXTERNAL 

LOURDES MÁIZ CARRO 

MEMBER 

INDEPENDENT 

% of proprietary Directors 
% of independent Directors 
% of other external Directors 

0% 
60% 
40% 

Explain the committee's duties, describe the procedure and organizational and operational rules and summarize the 
main actions taken during the year. 

The Remuneration Committee's main task is to assist the Board of Directors in matters related to the remuneration 
policy  for  directors,  senior  management  and  any  employees,  whose  professional  activities  have  a  significant 
impact on the Bank's risk profile, ensuring that the established remuneration policy is observed. Thus, as provided 
for under article 36 of the Board of Directors Regulations, it will discharge the following duties: 

- Propose to the Board of Directors, for its submission to the Annual General Meeting, the directors’ remuneration 
policy, with respect to its items, amounts and parameters for its determination and its vesting. Also to submit the 
corresponding report, in the terms established by applicable law at any time. 

-  Determine  the  extent  and  amount  of  the  individual  remunerations,  entitlements  and  other  economic 
compensations and other contractual conditions for the executive directors, so that these can be reflected in their 
contracts. The Committee’s proposals on such matters will be submitted to the Board of Directors. 

- Propose the annual report on the remuneration of the Bank's directors to the Board of Directors each year, which 
will then be submitted to the Annual General Shareholders Meeting in accordance with applicable law. 

-  Propose  the  remuneration  policy  to  the  Board  of  Directors  for  senior  managers  and  employees  whose 
professional activities have a significant impact on the Company's risk profile. 

-  Propose  the  basic  conditions  of  the  senior  management  contracts  to  the  Board  of  Directors,  and  directly 
supervise the remuneration of senior managers responsible for risk management and compliance duties within the 
Company. 

-  Oversee  observance  of  the  remuneration  policy  established  by  the  Company  and  periodically  review  the 
remuneration  policy  applied  to  directors,  senior  managers  and  employees  whose  professional  activities  have  a 
significant impact on the Company's risk profile. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
-  Verify  the  information  on  directors  and  senior  managers’  remunerations  contained  in  the  different  corporate 
documents, including the annual report on directors’ remuneration. 

Moreover, article 37 of the Board of Directors Regulations states that the Remuneration Committee will meet as 
often as necessary to fulfill its duties, convened by its Chair or by whoever stands in for its Chair pursuant to the 
provisions of article 35 of the Board Regulations. The Committee may request the attendance at its meetings of 
persons with tasks in the Group that are related to the Committee's duties. It may also obtain advice as necessary 
to  establish  criteria  related  to  its  business.  This  will  be  done  through  the  Secretary  of  the  Board.  For  all  other 
matters, the system for convening meetings, quorums, passing resolutions, drafting minutes and other details of its 
operation will be in accordance with the provisions of the Board of Directors Regulations for the Board insofar as 
they are applicable. 

The most important activities carried out by the Remuneration Committee in 2017 are detailed in section H, as a 
complement of the section C.2.5. 

RISK COMMITTEE 

Name 

Position 

Category 

JUAN PI LLORENS 

CHAIRMAN 

INDEPENDENT 

JOSÉ MALDONADO RAMOS 

CARLOS LORING MARTÍNEZ DE IRUJO 

SUSANA RODRÍGUEZ VIDARTE 

JOSÉ MIGUEL ANDRÉS TORRECILLAS 

MEMBER 

MEMBER 

MEMBER 

MEMBER 

OTHER EXTERNAL 

OTHER EXTERNAL 

OTHER EXTERNAL 

INDEPENDENT 

% of proprietary Directors 
% of independent Directors 
% of other external Directors 

0% 
40% 
60% 

Explain the committee's duties, describe the procedure and organizational and operational rules and summarize the 
main actions taken during the year. 

The Risk Committee will be tasked with assisting the Board of Directors in determining and monitoring the Group's 
risk  control  and  management  policy  and  its  strategy  in  this  area.  Thus,  as  provided  for  under  article  39  of  the 
Board of Directors Regulations, it will discharge the following duties: 

- Analyze and assess the proposals on the Group's risk management, control and strategy. In particular, these will 
identify: 

i. The Group's risk appetite; and 
ii.  The  setting  of  the  level  of  risk  considered  acceptable  according  to  the  risk  profile  and  capital  at  risk,  broken 
down by the Group’s businesses and areas of activity. 

- Analyze and assess the control and management policies for the Group's different risks and the information and 
internal control systems. 

- The measures established to mitigate the impact of risk identified, should they materialise. 

-  Monitor  the  performance  of the  Group's  risks and  their  fit with  the  strategies  and  policies  and the  Group’s  risk 
appetite. 

- Analyze, prior to submitting them to the Board of Directors or the Executive Committee, those risk operations that 
must be put to its consideration. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
- Examine whether the prices of the assets and liabilities offered to customers fully take into account the Bank's 
business model and risk strategy and, if not, present a remedy plan to the Board of Directors. 

-  Participate  in  the  process  for  establishing  the  remuneration  policy,  ensuring  that  it  is  consistent  with  adequate 
and  effective  risk  management  and  does  not  offer  incentives  for  assuming  risks  that  may  exceed  the  level 
tolerated by the Company. 

- Ensure that the Company and its Group are provided with means, systems, structures and resources in line with 
best practices to enable it to implement its risk management strategy, ensuring that the entity's risk management 
mechanisms are appropriate in relation to the strategy. 

Moreover,  article  40  of  the  Board  Regulations  regulates  the  organizational  and  operating  rules  of  the  Risk 
Committee,  establishing  that  it  will  meet  as  often  as  necessary  to  fulfill  its  duties,  convened  by  its  Chair  or  by 
whoever stands in for its Chair pursuant to the provisions of article 38 of the Board Regulations, though an annual 
calendar of meetings will be drawn up in accordance with its tasks. The Committee may request the attendance at 
its meetings of the Group's Chief Risk Officer, as well as the executives to whom the various risk areas report or 
the  persons  with  tasks  in  the  Group  that  are  related  to  the  Committee's  duties.  It  may  also  obtain  advice  as 
necessary to establish criteria related to its business. This will be done through the Secretary of the Board. The 
system for convening meetings, quorums, adopting resolutions, drafting minutes and other details of its procedures 
will be governed by the provisions defined in the Board Regulations for the Board of Directors insofar as they are 
applicable and by the specific Committee Regulations. 

The  most  important  activities  carried  out  by  the  Risk  Committee  in  2017  are  detailed  in  section  H,  as  a 
complement of the section C.2.5. 

TECHNOLOGY AND CYBER-SECURITY COMMITTEE 

Position 

Position 

category 

CARLOS TORRES VILA 

CHAIRMAN 

EXECUTIVE 

TOMÁS ALFARO DRAKE 

SUNIR KUMAR KAPOOR 

JUAN PI LLORENS 

JOSÉ ANTONIO FERNÁNDEZ RIVERO 

MEMBER 

MEMBER 

MEMBER 

MEMBER 

INDEPENDENT 

INDEPENDENT 

INDEPENDENT 

OTHER EXTERNAL 

% of executive Directors 
% of proprietary Directors 
% of independent Directors 
% of other external Directors 

20% 
0% 
60% 
20% 

Explain the committee's duties, describe the procedure and organizational and operational rules and summarize the 
main actions taken during the year. 

According to its specific regulations, the purpose of the Technology and Cyber-security Committee is to assist 
the  Board  in  the  following  areas:  (i)  the  understanding  and  acknowledgement  of  the  risks  associated  to 
technology  and  information  systems  related  to  the  Group's  activity  and  the  oversight  of  its  management  and 
control, particularly  with  regard  to  the cyber-security  strategy;  (ii)  the  acknowledgment and  supervision  of  the 
infrastructure and technology strategy of the Group and how this is integrated into the development of its overall 
strategy; and (iii) ensuring that the Bank has determined plans and policies, and has the appropriate means, for 
managing the abovementioned matters. 

It will also perform the following functions: 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

44 

 
 
 
 
 
 
 
 
 
 
 
 
- Oversight of technological risk and cyber-security management 

•  Review  the  major  technology  risks  exposures  of  the  Bank,  including  information  security  and  cyber-

security risks and the steps management has taken to monitor and control such exposures. 

•  Review the policies and systems for the assessment, control and management of the Group’s technology 

risks and infrastructures, including the cyber-attack incident response and recovery plans. 

•  Receive  reports  from  management  regarding  the  business  continuity  planning  in  technology  and 

technology infrastructure matters. 

•  Receive reports from management, as and when appropriate, on: (i) IT-related compliance risks; and (ii) 

the steps taken to identify, assess, monitor, manage and mitigate those risks. 

•  Additionally,  the  Technology  and  Cyber-security  Committee  will  be  informed  of  any  relevant  event  that 
may  occur  regarding  cyber-security  issues.  These  are  deemed  to  be  those  which,  individually  or  as  a 
whole, may have a material impact or damage in the Group’s equity, results or reputation. In any case, 
such events will be informed to the Chair of the Committee as soon as possible. 

- Stay informed of the Technology Strategy 

•  Receive reports from management, as and when appropriate, on technology strategy and trends that may 

affect the Company’s strategic plans, including the monitoring of overall industry trends. 

•  Receive reports from management, as and when appropriate, on the metrics established by the Group for 
the  management  and  control  of  IT-related  matters,  including  the  progress  of  the  developments  and 
investments carried out by the Group in this field. 

•  Receive  reports  from  management,  as  and  when  appropriate,  on  matters  related  to  new  technologies, 

applications, information systems and best practices that affect the Group’s IT strategy or plans. 

•  Receive  reports  from  management  on  the  core  policies,  strategic  projects  and  plans  defined  by  the 

• 

Engineering area. 
Inform  the  Board  of  Directors  and,  if  applicable,  the  Executive  Committee,  on  any  IT-related  matters 
falling within the scope of their functions. 

For a better performance of its functions, channels for an appropriate coordination between the Technology and 
Cyber-security Committee and the Audit and Compliance Committee will be established to ensure: (i) that the 
Technology and Cyber-security Committee can have access to the conclusions of the work performed by the 
Internal  Audit  Department  in  technology  and  cyber-security  matters;  (ii)  and  that  the  Audit  and  Compliance 
Committee  is  informed  on  IT-related  systems  and  processes  that  are  related  to  or  affect  the  Bank’s  internal 
control  systems  and  other  matters  falling  within  the  scope  of  its  functions.  Additionally,  channels  for  an 
appropriate coordination between the Technology and Cyber-security Committee and the Risk Committee will 
be established to ensure that the Risk Committee monitors the impact of technological risks within the scope of 
Operational Risk and other matters falling within the scope of its functions. 

With regard to its functioning and organization, will meet as often as necessary to perform its duties, convened 
by its Chair or by whoever stands in for its Chair pursuant to its Regulations. The Committee may request the 
attendance at its meetings of persons with tasks within the Group that are related to the Committee's duties. In 
particular,  the  Committee  will  maintain  a  direct  and  recurring  contact  with  the  executives  responsible  for  the 
areas of Engineering and Cyber-security in the Group, for the purpose of receiving the necessary information 
for a better performance of the Committee’s duties. This information will be discussed in the meetings held. 

The  Committee  may  also  engage  external  advisory  services  as  may  be  necessary  to  establish  an  informed 
opinion  on  matters  related  to  its  duties.  This  will  be  done  through  the  Secretariat  of  the  Board.  For  all  other 
matters, the system for convening meetings, quorums, passing resolutions, drafting minutes and other details of 
its  operation  will  be  in  accordance  with  the  provisions  of  the  Board  of  Directors  Regulations  for  the  Board 
insofar as they are applicable. 

The most important activities carried out by the Technology and Cyber-security Committee in 2017 are detailed 
in section C.2.5. 

C.2.2 Fill in the following table with information on the number of female directors sitting on Board Committees over 
the last four years: 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
Year 2017 

Year 2016 

Year 2015 

Year 2014 

Number of female directors 

Number 

% 

Number 

% 

Number 

% 

Number 

1 

2 

2 

2 

1 

- 

16.66% 

40% 

40% 

40% 

20% 

- 

1 

2 

2 

1 

1 

- 

16.66% 

40% 

40% 

20% 

20% 

- 

1 

2 

1 

- 

1 

- 

20% 

40% 

20% 

- 

16.66% 

- 

1 

1 

1 

- 

1 

- 

% 

20% 

25% 

20% 

- 

20% 

- 

Executive 
Committee 
Audit and 
Compliance 
Committee 
Appointments 
Committee 
Remuneration 
Committee 
Risk Committee 
Technology and 
Cyber-security 
Committee 

C.2.3 Section repealed.  

C.2.4 Section repealed. 

C.2.5 Indicate, where applicable, the existence of regulations for the Board Committees, where they can be consulted 
and  any  amendments  made  to  them  during  the  year.  Indicate  whether  an  annual  report  on  the  activities  of  each 
committee has been prepared voluntarily. 

The Board of Directors Regulations, available on the Company's website, www.bbva.com, regulate the composition, 
functions  and  operating  rules  of  the  Board  Committees  which  have  regulatory  nature.  All  the  Board  of  Directors’ 
Committees have prepared and submitted to the Board of Directors a report which details the activity carried out by 
each Committee during 2017. 

APPOINTMENTS COMMITTEE: The Chairman of the Appointments Committee presented to the Board of Directors 
a report on the activities of the Committee throughout 2017, which is explained in more detail in the section on the 
Appointments Committee in section C.2.1 above. 

AUDIT AND COMPLIANCE COMMITTEE: The Audit and Compliance Committee has specific Regulations approved 
by the Board and available on the company's website, which govern its operation and powers, among other matters.  

The Chairman of the Audit and Compliance Committee submitted to the Board an activity report for 2017 describing 
the  Committee's  main  tasks  relating  to  the  functions  that  the  Regulations  of  the  Board  of  Directors  ascribe  to  the 
Committee, indicating that the Committee had carried out its role without incident and in fulfillment of its duties as to 
monitoring  and  overseeing  financial  reporting,  the  system  of  internal  control  of  financial  and  accounting  reporting, 
internal  and  external  audits,  compliance  matters,  and  regulatory  affairs. Among  other  matters,  he  reported  on  the 
Supervisory Review and Evaluation Process (SREP) conducted by the European Central Bank, the implications for 
the financial statements of the Group of the entry into force of accounting standard IFRS 9, the role of the Committee 
in analyzing the major corporate transactions of the Group, the annual plan of the Compliance Area and its regular 
monitoring, and communications with Spanish and foreign supervisory and regulatory authorities. He also informed 
the Board regarding the changes in the Group's corporate structure during 2017, the Group's fiscal management and 
the tax and legal risks faced by the Group.  

With  respect  to  the  external  audit,  it  covered  the  working  plans,  schedules  and  communication  with  the  persons 
responsible for the external audit for 2017, the Committee having ensured the independence of the external auditor in 
compliance with applicable regulations. As to the appointment of a new external auditor for BBVA and its Group for 
2017, 2018 and 2019 as decided at the General Meeting of March 17, 2017, the Chair reported on the oversight work 
done  by  the  Committee  on  the  transition  between  the  outgoing  and  incoming  auditors,  the  statements  and 
confirmations of independence from the new external auditor in accordance with applicable law, and the approval of 
the contractual framework that is to govern relations with the external auditor.  

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

46 

 
 
 
 
 
 
 
RISK  COMMITTEE:  The  Risk  Committee  has  specific  Regulations  approved  by  the  Board  and  available  on  the 
Company's website, which govern matters including its duties and procedural standards, among other matters.  

Likewise,  the  Chairman  of the  Risk  Committee  presented  to  the  Board  of  Directors a  report  on  the  activities  of  the 
Committee in 2017, which is explained in more detail in section H of this report, as a complement of this section. 

TECHNOLOGY  AND  CYBER-SECURITY  COMMITTEE:  The  Technology  and  Cyber-Security  Committee  has 
specific Regulations approved by the Board and available on the Company's website, which govern matters including 
its duties and procedural standards, among other matters.  

The  Chair  of  the  Technology  and  Cybersecurity  Committee  submitted  to  the  Board  a  report  on  the  Committee's 
activity since its constitution in 2016. The report described the tasks carried out by the Committee in relation to the 
duties set out in its Regulations, with an emphasis on matters relating to technology and cybersecurity strategy, such 
as review of the global strategic organization of the Engineering Area, review of the lines of work that make up the 
Group's Transformation Plan, the strategy for evolving the Group's communications infrastructure, and key plans of 
action as to technology strategy for 2017 and goals for the coming years. 

As  to  cybersecurity,  the  Committee  Chair  briefed  the  Board  on  the  work  done  by  the  Bank's  technical  units  facing 
cybersecurity risks and on the global cybersecurity incidents that took place in 2017. 

C.2.6 Section repealed. 

D RELATED-PARTY TRANSACTIONS AND INTRA-GROUP TRANSACTIONS 

D.1 Explain the procedure, if any, for approving related-party and intra-group transactions. 

Procedures for approving related party transactions 

Article  17  v)  of  the  Board of Directors  Regulations establishes  that the  Board  is  responsible  for approving,  where 
applicable, the transactions that the Company or its Group companies may make with directors or with shareholders 
that  individually  or  in  concert  hold  a  significant  stake.  This  includes  shareholders  represented  in  the  Board  of 
Directors of the Company or of other Group companies or with parties related to them, with the exceptions provided 
for by law. 

Moreover,  article  8  of  the  Board  of  Directors  Regulations  establishes  that  approval  of  the  transactions  of  the 
Company or its Group companies with directors needing to be approved by the Board of Directors will be granted 
after  receiving  a  report  from  the  Audit  and  Compliance  Committee.  The  only  exceptions  to  this  approval  will  be 
transactions that simultaneously fulfill the following three characteristics: (i) they are carried out under contracts with 
standard terms and are applied en masse to a large number of customers; (ii) they go through at market rates or 
prices set in general by the party acting as supplier of the goods or services; and (iii) they are worth less than 1% of 
the Company's annual revenues. 

D.2  Detail  any  significant  transactions,  entailing  a  transfer  of  a  significant  amount  or  obligations  between  the 
company or its group companies, and the company’s significant shareholders: 

Name of significant 

Name of the 

shareholder (person or 

company or group 

company) 

entity 

Nature of the 

relationship 

Type of 

transaction 

Amount 
(thousands of euros) 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

47 

 
 
 
 
  
 
 
 
 
 
 
 
 
D.3 Detail any significant transactions entailing a transfer of a significant amount or obligations between the company 
or its group companies, and the directors and/or senior managers: 

Name of the directors 

Name of the related 

and/or senior managers 

party (person or 

Relationship 

(person or company) 

company) 

Nature of 

transaction 

Amount 
(thousands of euros) 

D.4  Detail  the  significant  transactions  in  which  the  company  has  engaged  with  other  companies  belonging  to  the 
same group, except those that are eliminated in the process of drawing up the consolidated financial statements and 
that do not form part of the company’s usual trade with respect to its object and conditions.  

In any event, provide information on any intragroup transactions with companies established in countries or territories 
considered tax havens. 

Name of the Group Company 

Brief description of the transaction 

BBVA GLOBAL FINANCE LTD. 

BBVA GLOBAL FINANCE LTD. 

BBVA GLOBAL FINANCE LTD. 

BBVA GLOBAL FINANCE LTD. 

Holding of securities representing 
debt 
Current account deposits 

Term account deposits 

Issue-linked subordinated liabilities 

165,339 

Amount 
(€k) 

4,394 

1,678 

5,667 

D.5 State the amount of the transactions carried out with other related parties. 

D.6  Detail  the  mechanisms  established  to  detect,  determine  and  resolve  possible  conflicts  of  interest  between  the 
company and/or its group, and its directors, managers and/or significant shareholders. 

Articles 7 and 8 of the Board Regulations regulate issues relating to possible conflicts of interest as follows: 

Article 7 

Directors must adopt necessary measures to avoid finding themselves in situations where their interests, whether for 
their own  account or  for  that of  others,  may  enter into  conflict  with  the corporate  interest  and  with  their duties  with 
respect  to  the  Company,  unless  the  Company  has  granted  its  consent  under  the  terms  established  in  applicable 
legislation and in the Board of Directors Regulations. 

Likewise, they must refrain from participating in deliberations and votes on resolutions or decisions in which they or a 
related party may have a direct or indirect conflict of interest, unless these are decisions relating to appointment to or 
severance from positions on the governing body. 

Directors must notify the Board of Directors of any situation of direct or indirect conflict that they or parties related to 
them may have with respect to the Company's interest. 

Article 8  

The duty of avoiding situations of conflict of interest referred to in the previous article obliges the directors to refrain 
from, in particular: 

-  Carrying  out  transactions  with  the  Company,  unless  these  are  ordinary  business,  performed  under  standard 
conditions  for  the  customers  and  of  insignificant  quantity.  Such  transactions  are  deemed  to  be  those  whose 
information  is  not  necessary  to  provide  a  true  picture  of  the  net  worth,  financial  situation  and  performance  of  the 
Company. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

48 

 
 
 
 
 
 
 
 
 
 
-  Using  the  Company's  name  or  invoking  their  position  as  director  to  unduly  influence  the  performance  of  private 
transactions. 

- Making use of the corporate assets, including the Company's confidential information, for private ends. 

- Taking advantage of the Company’s business opportunities. 

- Obtaining advantages or remuneration from third parties other than the Company and its Group, associated to the 
performance of their position, unless they are mere tokens of courtesy. 

-  Engaging  in  activities  for  their  own  account  or  on  behalf  of  third  parties  that  involve  effective  actual  or  potential 
competition  with  the  Company  or  that,  in  any  other  way,  bring  them  into  permanent  conflict  with  the  Company's 
interests. 

The  above  provisions  will  also  apply  should  the  beneficiary  of  the  prohibited  acts  or  activities  described  in  the 
previous  subsections  be  a  related  party  related  to  the  director.  However,  the  Company  may  dispense  with  the 
aforementioned  prohibitions  in  specific  cases,  authorising  a  director  or  a  related  party  to  carry  out  a  certain 
transaction with the Company, to use certain corporate assets, to take advantage of a specific business opportunity 
or to obtain an advantage or remuneration from a third party. 

When the authorization is intended to dispense with the prohibition against obtaining an advantage or remuneration 
from third parties, or affects a transaction whose value is over 10% of the corporate assets, it must necessarily be 
agreed by a General Meeting resolution. 

The  obligation  not  to compete  with  the  Company  may  only  be  dispensed  with  them  no damage  is  expected  to  the 
Company or when any damage that is expected is compensated by benefits that are foreseen from the dispensation. 
The dispensation will be conferred under an express and separate resolution of the General Meeting. 

In other cases, the authorization may also be resolved by the Board of Directors, provided the independence of the 
members  conferring  it  is  guaranteed  with  respect  to  the  director  receiving  the  dispensation.  Moreover,  it  will  be 
necessary to ensure that the authorized transaction will not do harm to the corporate net worth or, where applicable, 
that it is carried out under market conditions and that the process is transparent. 

Approval of the transactions of the Company or its Group companies with directors needing to be approved by the 
Board will be granted after receiving a report from the Audit and Compliance Committee. The only exceptions to this 
approval  will  be  transactions  that  simultaneously  meet  the  following  3  specifications:  1)  they  are  carried  out  under 
contracts  with  standard  terms  and  are  applied  en  masse  to  a  large  number  of  customers;  2)  they  go  through  at 
market rates or prices set in general by the party acting as supplier of the goods or services; and 3) they are worth 
less than one per cent of the Company’s annual revenues. 

Since BBVA is a credit institution, it is subject to the provisions of Act 10/2014, dated 26th June, on the regulation, 
supervision and solvency of credit institutions, whereby the directors and general managers or similar may not obtain 
credits, bonds or guarantees from the Bank on whose board or management they work, above the limit and under the 
terms  established  in  article  35  of  Royal  Decree  84/2015,  which  implemented  Law  10/2014,  unless  expressly 
authorized by the Bank of Spain. 

All  the  members  of  the  Board  of  Directors  and  the  Senior  Management  are  subject  to  the  Company’s  Internal 
Standards  of  Conduct  on  the  Securities  Markets.  These  Standards  are  intended  to  control  possible  Conflicts  of 
Interest. They establish that all Persons Subject to it must notify the head of their area or the Compliance Department 
of  situations  that  could  potentially  and  under  specific  circumstances  may  entail  Conflicts  of  Interest  that  could 
compromise  their impartiality, before  they engage in any  transaction  or  conclude  any  business  in  which they could 
arise in the scope of the securities markets. 

D.7 Are more than one of the Group’s companies listed in Spain as publicly traded companies? 

Identify the listed subsidiaries in Spain: 

NO 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

49 

 
 
 
Listed subsidiaries 

Indicate  whether  the  respective  areas  of  business  and  any  potential  relations  between  them  and  any  potential 
business  relations  between  the  holding  company  and  the  listed  subsidiary  and  other  group  companies  have  been 
publicly defined; 

Define any potential business relations between the holding company and the listed subsidiary 
company and between the listed subsidiaries and other group companies 

Identify  the  mechanisms  established  to  resolve  any  potential  conflicts  of  interest  between  the  listed  subsidiary  and 
other companies of the group: 

Mechanisms to resolve possible conflicts of interest 

E RISK CONTROL AND MANAGEMENT SYSTEMS 

E.1 Explain the scope of the company’s Risk Management System, including risks of a tax-related nature. 

The BBVA Group has a General Risk Control and Management Model (hereinafter, "the Model") adapted to its 
business model, organization and the geographical areas in which it operates. It allows it to operate within the 
framework of strategy and control policy and risk management defined by the Bank's corporate bodies and adapt 
to  an  economic  and  regulatory  environment,  addressing  risk  management  globally  and  adapted  to  the 
circumstances  at  any  particular  time.  The  Model  makes  provision  for  a  suitable  risk  management  system  in 
relation to the Bank's risk profile and strategy of the Company, which applies comprehensively across the Group. 
The Model is composed of the elements set out below: 

Governance and organization. 

I. 
The governance model for risk management at BBVA is characterized by a special involvement of its corporate 
bodies, both in setting the risk strategy and in the ongoing monitoring and supervision of its implementation. The 
corporate  bodies  therefore  approve  the  risk  strategy  and  the  corporate  policies  for  the  different  types  of  risks, 
being the risk management function in charge of its implementation and development in terms of management, 
reporting  to  the  corporate  bodies.  The  responsibility  for  the  day-to-day  management  of  risks  lies  with  the 
businesses, whose activity is carried out in accordance with the policies, rules, procedures, infrastructures and 
controls  defined  by  the  risk  management  function,  based  on  the  framework  set  by  the  corporate  bodies.  To 
adequately  carry  out  this  task,  BBVA  Group's  risk  management  function  has  been  configured  as  a  single  and 
global function independent of the commercial areas.  

Risk Appetite Framework. 

II. 
It  is  approved  by  the  Board  and  determines  the  risks  and  risk  levels  that  the  Group  is  willing  to  assume  to 
achieve  its  business  objectives,  taking  into  account  the  organic  development  of  the  business.  These  are 
expressed in terms of solvency, profitability, liquidity and funding or other metrics, which are reviewed periodically 
or  if  there  are  any  substantial  changes  in  the  entity's  business.  The  determination  of  the  Risk  Appetite 
Framework has the following objectives: 

•  Set out the maximum risk levels the Group is willing to accept. 
• 

To establish a set of guidelines for action and a management framework for the medium and long term 
that prevent actions from being taken which could compromise the future viability of the Group. 

•  Establish a relationship framework with the geographical and/or business areas. 
• 

To  establish  a common  language  throughout  the  organization  and  develop  a  compliance-oriented  risk 
culture. 

•  Alignment  with  the  new  regulatory  requirements,  facilitating  communication  with  regulators,  investors 

and other stakeholders. 

III. 
The transfer of the Risk Appetite Framework to ordinary management is underpinned by three basic elements:  

Decisions and processes. 

•  A harmonized regulatory body. 
•  Risk planning. 

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discrepancy, the Spanish original will prevail. 

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
• 

Integrated management of risks over their life cycle 

Assessment, monitoring and reporting. 

IV. 
Assessment,  monitoring  and  reporting  is  a  cross-cutting  element  that  should  ensure  that  the  Model  has  a 
dynamic and proactive vision to enable compliance with the Risk Appetite Framework approved by the corporate 
bodies, even in adverse scenarios. There are various phases: 

Identify the risk factors that could compromise compliance with the risk appetite thresholds. 

• 
•  Assessment  of  the  impact of the materialization  of  the  risk  factors  on  the metrics  that define  the  Risk 

Appetite Framework based on different scenarios, including stress scenarios. 

•  Response  to  undesired  situations  and  proposal  of  rechanneling  measures  to  allow  a  dynamic 

management of the situation, even before it occurs. 

•  Monitoring of the Group's risk profile and of the identified risk factors, through internal, competitor and 

market indicators, among others, to anticipate their future development.  

•  Reporting: Complete and reliable information on the development of risks for the governing bodies and 
senior management, with the frequency and completeness appropriate to the nature, significance and 
complexity of the risks reported. The principle of transparency governs all reporting of risk information. 

Infrastructure. 

V. 
This  is  an  element  that  must  ensure  that  the  Group  has  the  human  and  technological  resources  needed  for 
effective  management  and  supervision  of  risks  in  order  to  carry  out  the  functions  set  out  in  the  Group's  risk 
Model  and  achieve  their  aims.  With  respect  to  human  resources,  the  Group's  risk  function  has  an  adequate 
workforce  in  terms  of  number,  skills,  knowledge  and  experience.  With  respect  to  technology,  the  Group's  risk 
function  assures  the  integrity  of  the  management  information  systems  and  the  provision  of  the  infrastructure 
required to support risk management, using the tools appropriate to the needs derived from the different types of 
risks in their admission, management, valuation and monitoring. 

The Group promotes the development of a risk culture that ensures consistent application of the risk control and 
management model in the Group, and that guarantees that the risks function is understood and internalized at all 
levels of the organization. 

Regarding  taxation,  BBVA  has  defined  a  tax-related  risk  management  policy  based  on  a  suitable  control 
environment,  a  system  for  identifying  risks  and  a  monitoring  process  including  continuous  improvement  of  the 
effectiveness  of  the  established  controls.  This  management  model  was  evaluated  and  assessed  by  an 
independent expert. 

E.2 Identify the corporate bodies responsible for drawing up and enforcing the Risk Management System, including 
tax-related risks. 

The  Board  of  Directors  (hereinafter  "the  Board") approves  the  risk  strategy  and  supervises  the internal control 
and  management  systems.  Specifically,  in  relation  to  the  risk  strategy,  the  Board  approves  the  Group's  Risk 
Appetite  statement,  the  core  metrics  and  the  main  metrics  by  type  of  risk,  as  well  as  the  General  Risk 
Management and Control Model. 

The  Board  of  Directors  is  also  responsible  for  approving  and  monitoring  the  strategic  and  business  plan,  the 
annual budgets and management goals, as well as the investment and funding policy, in a consistent way and in 
line  with  the  approved  Risk Appetite  Framework.  For  this  reason,  the  processes  for  defining  the  Risk Appetite 
Framework proposals and strategic and budgetary planning at Group level are coordinated by the executive area 
for submission to the Board. 

With  the  aim  of  ensuring  the  integration  of  the  Risk  Appetite  Framework  into  management,  on  the  basis 
established by the Board of Directors, the Executive Committee ("EC") approves the rest of metrics by type of 
risk (in 2017, in relation to concentration, profitability and reputation) and the Group's basic structure of limits in 
terms  of  geographic  areas,  types  of  risk,  asset  classes  and  portfolios.  This  Committee  also  approves  specific 
corporate policies for each type of risk. 

Lastly,  the  Board  of  Directors  has  set  up  a  committee  specializing  in  risks,  the  Risk  Committee  ("RC"),  that 
assists  the  Board  and  the  EC  in  determining  the  Group's  risk  strategy  and  the  risk  limits  and  policies, 
respectively, analyzing and assessing beforehand the proposals submitted to those bodies. The amendment of 
the Group's risk strategy and the elements composing it, including the Risk Appetite Framework metrics within its 
remit, is the exclusive power of the BBVA Board of Directors, while the Executive Committee is responsible for 
amending the metrics by type of risk within its scope of decision and the Group's basic structure of limits (core 
limits),  when  applicable.  In  both  cases,  the  amendments  follow  the  same  decision-making  process  described 

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discrepancy, the Spanish original will prevail. 

51 

 
 
 
 
 
 
 
 
 
 
 
above, so the proposals for amendment are submitted by the executive area (CRO) and later analyzed, first by 
the RC, for later submission to the Board of Directors or to the EC, as appropriate. 

Moreover, the RC, the EC and the Board itself conduct proper monitoring of the risk strategy implementation and 
of the Group's risk profile. The risks function regularly reports on the development of the Group's Risk Appetite 
Framework  metrics  to  the  Board  and  to  the  Executive  Committee,  after  their  analysis  by  the  Risk  Committee, 
whose role in this monitoring and control work is particularly relevant. 

The  head  of  the  risk  function  in  the  executive  line,  the  Chief  Risk  Officer  (CRO),  carries  out  his  work  with  the 
independence, authority, rank, experience, knowledge and resources required. This Officer is appointed by the 
Bank's  Board  of  Directors,  as  a  member  of  its  Senior  Management,  and  has  direct  access  to  the  corporate 
bodies (Board of Directors, EC and RC), to which it reports on a regular basis on the situation of the risks in the 
Group.  
The  CRO  for  the  best  performance  of  his  functions  is  supported  by  a  structure  consisting  of  cross-cutting  risk 
units  in  the  corporate  area  and  specific  risk  units  in  the  Group's  geographical  and/or  business  areas.  Each  of 
these units is headed by a Chief Risk Officer for the geographical and/or business area who, within his/her area 
of responsibility, carries out risk control and management functions and is responsible for applying the corporate 
policies  and  rules  approved  at  Group  level  in  a  consistent  manner,  adapting  them  if  necessary  to  local 
requirements and reporting to the local governing bodies. 

The Chief Risk Officers of the geographical and/or business areas report both to the Group's Chief Risk Officer 
and  to  the  head  of  their  geographical  and/or  business  area.  This  dual  reporting  system  aims  to  ensure  the 
independence of the local risk management function from the operating functions and enable its alignment with 
the Group's corporate policies and goals related to risks.  
The  risks  function  has  a  decision-making  process  supported  by  a  structure  of  committees.  The  Global  Risk 
Management  Committee  (GRMC)  is  the  highest  executive body  in  the  risk  area  and  proposes,  examines  and, 
where  applicable,  approves,  among  others,  the  internal  risk  regulatory  framework  and  the  procedures  and 
infrastructures needed to identify, assess, measure and manage the risks facing the Group in its businesses, as 
well as the admission of operations involving more relevant risks.  

Regarding  the  tax-related  risk,  the  Tax  Department  establishes  the  control  mechanisms  and  internal  rules 
necessary  to  ensure  compliance  with  the  tax  laws  in  force  and  the  tax  strategy  approved  by  the  Board  of 
Directors.  This  function  is  subject  to  supervision  by  the Audit  and  Compliance  Committee  of  the  BBVA  Group, 
and  is  evidenced  by  the  appearances made before  the same  by  the  Head  of  the  Fiscal  Function  of  the  BBVA 
Group. 

E.3 Indicate the primary risks, including tax-related risks that could prevent business targets from being met. 

BBVA  has  risk  identification  and  scenario  analysis  processes  in  place  that  enables  to  conduct  a  dynamic  and 
proactive risk management. These processes are forward-looking to ensure the identification of emerging risks, 
and take into account the concerns of both the business areas and the corporate areas and Senior Management. 

Risks are captured and measured in a consistent way using the most appropriate methodologies in each case. 
Their measurement includes the design and application of scenario analyses and stress testing, and considers 
the controls the risks are subjected to. 

A forward projection is performed of the Risk Appetite Framework variables in stress scenarios with the aim of 
identifying possible deviations from the established thresholds; if such deviations are detected, the appropriate 
measures are adopted to keep those variables within the target risk profile. 

In this context, there are a series of emerging risks that could affect the Group's business performance. These 
risks are described in the following main blocks:  

•  Macroeconomic and geopolitical risks 

o  Global growth improved in 2017 and developed and emerging markets came into better synchrony, thus 
making recovery more sustainable. The growth of world trade, calm financial markets -  which depend 
on  the  support  of  central  banks -  and  the  absence  of  inflation  further  contribute  to  a  brighter  outlook. 
The  more  advanced  economies  are  performing  strongly,  especially  in  the  euro  area.  Growth  in  the 
United States will be supported in short term by the recently passed tax reform, although its long-term 
impact is unlikely to be significant. In the emerging economies, growth in China continues to moderate, 
with a combination of policies designed to smooth out financial imbalances. In Latin America, activity is 
picking up in a context of higher prices for basic products and favorable conditions in financial markets. 
o  The uncertainty surrounding these positive economic prospects, though trending downward, continues 

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discrepancy, the Spanish original will prevail. 

52 

 
 
 
 
 
 
 
 
 
 
 
 
to be high. After a protracted period of exceptionally loose monetary policy, the main central banks are 
scaling  down  their  support.  Uncertainty  now  arises  as  to  the  effect  on  the  markets  and  the  economy, 
given  the background of  high  leverage and signs  of overvaluation  in  some  financial  assets. A second 
source of uncertainty is the extent of political support for multilateral governance of global trade. Thirdly, 
global geopolitics and  internal  politics  in  some  countries  may  have  an  effect  on  the economic  outlook 
within the purview of BBVA. 

o  The  Group's  geographical  diversification  is  the  key  to  achieving  a  high  level  of  recurring  revenue, 

despite the conditions of the environment and the cycles of the economies in which it operates. 

•  Regulatory and reputational risks 

o  Financial institutions are exposed to a complex and changing regulatory and legal environment that can 
impact their growth capacity and the conducting of certain businesses, with higher liquidity and capital 
requirements  and  lower  profitability  ratios.  The  Group  monitors  changes  in  the  regulatory  framework 
(e.g., IFRS 9, Basel IV, etc.) on an ongoing basis to enable it to anticipate and adapt to those changes 
sufficiently  in  advance,  adopt  the  best  practices  and  the  most  efficient  and  rigorous  criteria  for  their 
implementation. 

o  The  financial  sector  is  coming  under  intense  scrutiny  by  regulators,  governments  and  society  itself. 
Negative news or inappropriate conduct can seriously damage an institution's reputation and affect its 
ability to conduct a sustainable business. The attitudes and conduct of the Group and of its members 
are  governed  by the  principles  of integrity,  honesty,  long-term  vision  and  best practices, thanks  to  the 
internal  control  model,  the  Code  of  Conduct,  tax  strategy  and  the  Group's  Responsible  Business 
strategy, among others. 

•  Business, legal and operational risks 

o  New  technologies  and  forms  of  customer  relationships:  The  development  of  the  digital  world  and  the 
information  technologies  poses  major  challenges  for  financial  institutions,  that  represent  threats  (new 
competitors, disintermediation, etc.) and also opportunities (new customer relations framework, greater 
ability  to  adapt  to  their  needs,  new  products  and  distribution  channels,  etc.).  Digital  transformation  is 
one of the priorities for the Group, which aims to lead the digital banking of the future. 

o  Technological  risks  and  security  breaches:  Financial  institutions  are  exposed  to  new  threats  such  as 
cyber-attacks,  internal  and  customer  database  theft,  or  payment  system  fraud  that  require  major 
investments  in  security  from  the  technological  and  human  point  of  view.  The  Group  attaches  a  great 
deal  of  importance  to  active  management  and  control  of  operational  and  technological  risk.  One 
example is the early adoption of advanced models for managing these risks. 

o  The financial sector is exposed to growing litigation rates and is facing an elevated number of lawsuits 
whose  economic  consequences  cannot  be  easily  foreseen.  The  Group  carries  out  a  constant 
management  and  tracking  of  such  lawsuits  in  defense  of  its  own  interests,  and  allocates,  when 
considered  necessary,  the  corresponding  provisions  for  coverage  thereof,  following  the  criteria  of 
internal lawyers and external legal experts handle the conduct of the proceedings themselves. 

E.4 Identify whether the entity has a risk tolerance level, including tax-related risks. 

The Group's Risk Appetite Framework approved by the governing bodies determines the risks and the risk level 
that the Group is willing to assume to achieve its business objectives taking into account its natural development. 
These are expressed in terms of solvency, profitability, liquidity and funding or other metrics, which are reviewed 
periodically or if there are any substantial changes in the entity's business or relevant corporate operations. 

The Risk Appetite Framework is expressed through the following elements: 

•  Risk Appetite  Statement:  sets  out  the  general  principles  of  the  Group's  risk  strategy  and  the  target  risk 

profile.  

•  Core metrics: based on the Risk Appetite Statement, these statements specify the general principles of risk 
management in terms of solvency, profitability, liquidity, funding, and recurring revenue. Moreover, the core 
metrics reflect, in quantitative terms, the principles and the target risk profiles set out in the Risk Appetite 
Statement and are aligned with the Group's strategy. 

•  Metrics by type of risk: based on the core metrics and their thresholds for each type of risk, statements are 
established  that  set  out  the  general  management  principles  for  the  risk  and  a  number  of  metrics  are 
calibrated,  whose  observance  enables  compliance  with  the  core  metrics  and  the  Group's  Risk  Appetite 
Statement. 

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discrepancy, the Spanish original will prevail. 

53 

 
 
 
 
 
 
 
 
 
 
 
•  Core  limits  structure:  The  core  limits  structure  is  designed  to  shape  the  Risk  Appetite  Framework  at 
geographical area, risk type, asset type and portfolio level, ensuring that management is within the metrics 
by type of risk.  

In  addition  to  this  Framework,  there  is  a  level  of  management  limits  that  is  defined  and managed  by  the  risks 
function  when  developing  the  basic  structure  of  limits,  with  the  aim  of  ensuring  that  proactive  management  of 
risks  by  risk  subcategory  within  each  type  or  by  subportfolio  is  in  line  with  that  basic  structure  of  limits  and  in 
general with the established Risk Appetite Framework. 

The corporate risk area works with the various geographical and/or business areas to define their Risk Appetite 
Framework,  so  that  it  is  coordinated  with,  and  integrated  into  the  Group's  Risk Appetite,  making  sure  that  its 
profile is in line with the one defined. 

The Risk Appetite Framework expresses the levels and types of risk that the Bank is willing to assume to be able 
to  implement  its  strategic  plan  with  no  relevant  deviations,  even  in  situations  of  stress.  The  Risk  Appetite 
Framework  is  integrated  within  management,  and  the  processes  for  defining  the  Risk  Appetite  Framework 
proposals are coordinated with the strategic and budgetary planning at Group level.  

As mentioned earlier, the core metrics of the BBVA Risk Appetite Framework measure the Group's performance 
in  terms  of  solvency,  liquidity,  funding,  profitability  and  revenue  recurrence.  Most  of  the  core  metrics  are 
accounting  and/or  regulatory  metrics, and are  therefore  regularly  disclosed  to  the market  in  the  BBVA  Group's 
annual and quarterly financial reporting. In 2017 the Risk Appetite metrics changed in line with the metrics of the 
Risk Appetite Framework. 

E.5 State what risks, including tax-related risks, have occurred during the year. 

Risk is inherent to financial business, so the occurrence of risk to a greater or lesser extent is absolutely implicit 
in the Group’s activities. BBVA thus provides detailed information on its annual financial statements (note 7 in the 
Report and note 19 in the consolidated accounts covering tax-related risks) regarding the developments of such 
risks, since their very nature can permanently affect the Group in undertaking its activities. 

Furthermore,  as  stated  in  note  24  to  the  financial  statements,  after  the  decision  of  the  Court  of  Justice  of  the 
European Union on interest rate limitation clauses in consumer mortgage loans (known as "floor clauses"), BBVA 
recognized a provision to cover any future claims in this respect. 

E.6  Explain  the  response  and  supervision  plans  for  the  principal  risks  faced  by  the  company,  including  tax-related 
risks 

The  BBVA  Group's  internal  control  system  takes  its  inspiration  from  the  best  practices  developed  both  in  the 
“Enterprise Risk Management – Integrated Framework” of COSO (Committee of Sponsoring Organizations of the 
Treadway Commission) and in the “Framework for Internal Control Systems in Banking Organizations”, drawn up 
by the Basel Bank of International Settlements (BIS). 

The control model has a system with three lines of defense: 

• 

• 

The  Group's  business  units  constitute  the  first  line  of  defense.  They  are  responsible  for  managing 
current and emerging risks and implementing control procedures. It is also responsible for reporting to 
its business/support unit.  

The  second  line  of  defense  is  made up of the  units  specializing  in control:  Compliance, Accounting  & 
Supervisors  (Internal  Financial  Control),  Global  Risk  Management  (Internal  Risk  Control)  and 
Engineering (Internal Operations Control and IT Control). This line collaborates in identifying current and 
emerging  risks, defines  the control  policies  within  the scope  of  its cross-sector specialty,  ensures  that 
they are implemented correctly, and provides training and advice to the first line. In addition, one of its 
main functions is to monitor and question the control activity carried out by the first line of defense.  

The  control  activity  of  the  first  and  second  line  of  defense  will  be  coordinated  by  the  Internal  Control 
Unit,  which  will  also  be  responsible  for  providing  these  units  with  a  common  internal  control 
methodology and global tools. The Group's Head of Internal Risk Control is responsible for the function 
and  reports  its  activities  to  the  CRO  and  to  the  Board's  Risk  Committee,  assisting  it  in  any  matters 
where requested. 

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discrepancy, the Spanish original will prevail. 

54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
• 

The  third  line  of  defense  is  made  up  of  the  Internal  Audit  unit,  for  which  the  Group  assumes  the 
guidelines of the Basel Committee on Banking Supervision and of the Institute of Internal Auditors. Its 
function  is  that  of  providing  independent  and  objective  assurance  and  consulting  activity  designed  to 
add value and improve the Organization's operations.  

In  addition,  within  the  risk  area,  the  Group  has  units  for  Internal  Risk  Control  and  Internal  Validation  that  are 
independent of the units that develop the models, manage the processes and execute the controls. 

Its  scope  of  action  is  global,  both  from  the  geographical  point  of  view  and  in  terms  of  the  types  of  risks.  It 
encompasses  all  the  areas  of  the  organization  and  is  designed  to  identify  and  manage  the  risks  faced  by  the 
Group entities, in order to guarantee the established corporate objectives. 

The main function of Internal Risk Control is to ensure the existence of a sufficient internal regulatory framework, 
a process and measures defined for each type of risks identified in the Group, and for those other types of risk 
that may potentially affect the Group, control their application and operation, and ensure that the risk strategy is 
integrated into the Group's management.  

The Group's Head of Internal Risk Control is responsible for the function and reports its activities and informs on 
its work plans to CRO and to the Board's Risk Committee, assisting it in any matters where requested. 

To  perform  its  duties,  the  unit  has  a  structure  of  teams  at  a  corporate  level  and  also  in  the  most  important 
geographical  areas  in  which  the  Group  operates.  As  in  the  case  of  the  corporate  area,  local  units  are 
independent of the business areas that execute the processes, and of the units that execute the controls. They 
report functionally to the Internal Risk Control unit. This unit's lines of action are established at Group level, and it 
is responsible for adapting and executing them locally, as well as for reporting the most relevant aspects. 

Among other functions, Internal Validation is responsible for the internal review and independent validation of the 
models used for risk measurement and assumption and for determining the Group's capital requirements. 

With  regard  to  tax  risks,  the  Board  of  Directors  approved  the  Tax  Strategy  for  the  BBVA  Group.  This  strategy 
reflects the tax-related postures of the Group. This strategy integrates the results of the OECD BEPS project and 
the guidelines given in Chapter XI, Part I of the "OECD Guidelines for Multinational Enterprises". In this regard, 
the Tax Department establishes the policies and control processes for guaranteeing compliance with the tax laws 
currently in force and the tax strategy. 

F SYSTEMS OF RISK MANAGEMENT AND INTERNAL CONTROL OVER FINANCIAL REPORTING (ICFR)   

Describe the mechanisms comprising the risk management and control systems for financial reporting (ICFR) in the 
entity. 

F.1 The entity’s control environment 

Give information, describing the key features of at least: 

F.1.1.  Which  bodies  and/or  functions  are  responsible  for:  (i)  the  existence  and  maintenance  of  an  adequate  and 
effective ICFR; (ii) its implementation; and (iii) its supervision. 

Pursuant to article 17 of the Board Regulations, the Board of Directors approves the financial information that BBVA 
is required to publish periodically as a publicly traded company. The Board of Directors has an Audit and Compliance 
Committee,  whose  mission  is  to  assist  the  Board  in  overseeing  the  financial  information  and  the  exercise  of  the 
Group control duties. 

In this respect, the BBVA Audit and Compliance Committee Regulations establish that the Committee's duties include 
the supervision of the sufficiency, suitability and effective operation of the internal control systems in the process of 
drawing  up  and  preparing  financial  information,  so  as to  rest  assured  of  the  correctness,  accuracy,  sufficiency  and 
clarity of the financial information of the Entity and its consolidated Group. 

The  BBVA  Group  complies  with  the  requirements  imposed  by  the  Sarbanes  Oxley  Act  ("SOX")  for  each  year's 
consolidated annual financial statements due to its status as a publicly traded company listed with the United States 

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discrepancy, the Spanish original will prevail. 

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
Securities  Exchange  Commission  ("SEC"). The  main  Group  executives  are  involved in  the  design,  compliance  and 
maintenance  of  an  effective  internal  control  model  that  guarantees  the  quality  and  veracity  of  the  financial 
information. The Accounting & Supervisors Unit ("A&S") is in charge of producing the consolidated annual financial 
statements  and  maintaining  the  model  of  control  over  financial  information  generation.  Specifically,  this  function  is 
performed by the Financial Internal Control area, which is integrated within the general internal control model of the 
Group, which is outlined below. 

The BBVA Group has established and maintains an internal control model that has two components. The first element 
is the structure of control organized into three lines of defense (3LD); the second is a scheme of governance known 
as Corporate Assurance.  

In accordance with the most advanced standards of internal control, the three lines of defense model is configured as 
follows: 

• 

• 

• 

  The  first  line  of  defense  rests  with  the  various  areas  and/or  business  units  of  the  Group  that  are  in charge  of 

managing the risks relating to their operations and carrying out the controls required to mitigate them. 

  The second line of defense is made up of the areas/units specializing in control, such as: Compliance, Internal 
Financial  Control,  Internal  Risk  Control,  Internal  Operations  Control  and  Internal  Technology  Control.  This 
second  line  of  defense  cooperates  with  the  first  line  of  defense  to  identify  current  and  emerging  risks  in 
connection  with  operations,  specifies  control  policies  and  models  within  its  cross-cutting  remit,  monitors 
progress, and regularly assesses the proper design and effectiveness of implemented controls. 

  The third line of defense is the Internal Audit area, which depends directly on the Group's Executive Chairman. It 
is  completely  independent  from  the  functions  being  audited  and  is  not  part  of  any  other  activity  that  may  be 
subject  to  an  audit.  It  has  global  scope,  meaning  it covers each and  every  one  of  BBVA  Group  activities  and 
entities. 

In  addition,  to  reinforce  the  internal  control  environment,  the  Group  has  in  place  a  scheme  of  governance  called 
Corporate  Assurance,  which  establishes  a  framework  for  the  supervision  of  the  internal  control  model  and  for 
escalation  to  Senior  Management  of  the  main  issues  relating  to  internal  control  within  the  Group.  The  Corporate 
Assurance  model  (in  which  the  business  areas,  support  areas  and  the  areas  specializing  in  internal  control 
participate) is organized into a system of committees that analyze the most relevant issues related to internal control 
in  each  geographical  area,  with  the  participation  of  the  country's  top  managers.  These  committees  report  to  the 
Group's Global Committee, chaired by the CEO with the assistance of the main global executives responsible for the 
business and control areas. 

The  effectiveness  of  this  internal  control  system  is  assessed  on  an  annual  basis  for  those  risks  that  may  have  an 
impact  on  the  proper  drawing  up  of  the  Group's  financial  statements.  The  assessment  is  conducted  under  the 
coordination  of  the  Internal  Financial  Control  area,  and  is  assisted  by  the  control  specialists  of  the  business  and 
support areas and the Group's Internal Audit department. In addition, the external auditor of the BBVA Group issues 
an opinion every year on the effectiveness of internal control over financial reporting based on criteria established by 
COSO (Committee of Sponsoring Organizations of the Treadway Commission) and in accordance with the standards 
of the United States Public Company Accounting Oversight Board (PCAOB). This opinion appears in the Form 20-F 
that is filed every year with the SEC. 

The result of the annual internal assessment of the System of Internal Control over Financial Reporting is reported to 
the Group's Audit and Compliance Committee by the heads of Internal Audit and Internal Financial Control. 

F.1.2. Whether, especially in the process of drawing up the financial information, the following elements exist: 

• Departments and/or mechanisms responsible for: (i) the design and review of the organisational structure; (ii) the 
clear  definition  of  lines  of  responsibility  and  authority,  with an  adequate distribution  of  tasks  and  functions; and  (iii) 
ensuring that sufficient procedures exist for their correct dissemination within the entity. 

The drafting of the financial information is carried out by the local Financial Management units of the countries and 
the related consolidation work is done by the A&S Division, which is overall responsible for the drafting and reporting 
of financial and regulatory information of the Group. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

56 

 
 
 
 
 
BBVA has an organizational structure that clearly defines action lines and responsibility in the areas involved in the 
preparation  of  financial  information,  both  in  each  entity  and  in  the  consolidated  Group,  and  has  the  necessary 
channels  and circuits  for  its  correct  dissemination.  The  units  responsible  for  drawing  up  these  financial  statements 
have  an  adequate  distribution  of  tasks  and  segregation  of  functions  necessary  to  draw  up  these  statements  in  an 
appropriate operational and control framework. 

Additionally, there is a cascade accountability assumption model aimed at extending the internal control culture and 
the commitment of its compliance. Those in charge of the design and operation of the processes that have an impact 
on financial information certify that all the controls associated with its operation under their responsibility are sufficient 
and have worked correctly. 

• Code of conduct, approval body, degree of dissemination and instruction, principles and values included (indicating 
whether specific mention is made of recording the transactions and drawing up of the financial information), body in 
charge of analysing non-compliance and proposing corrective measures and sanctions.  

BBVA  has  a  Code  of  Conduct,  approved  by  the  Board  of  Directors,  that  sets  out  BBVA's  specific  commitments  in 
developing  one  of  the  principles  of  its  Corporate  Culture:  Integrity  as  a  means  of  understanding  and  conducting 
business.  This  Code  likewise  establishes  the  corresponding  channel  for  whistleblowers  regarding  possible 
infringements of the Code. It is the subject of ongoing training and refresher programs including key personnel in the 
financial function.  

Since  2016,  and  after  the  Code  was  updated  in  2015,  campaigns  have  been  developed  to  communicate  and 
disseminate its new contents, taking advantage of new formats and digital channels. In addition, an ambitious training 
plan has been developed at a global level, reaching the entire workforce of the Group.  

The Code of Conduct is published on the Bank's website (www.bbva.com) and on the employees website (intranet). 
Additionally, Group members undertake personally and individually to observe its principles and rules in an express 
declaration of awareness and adhesion.  

The  duties  of  the  Audit  and  Compliance  Committee  include  ensuring  that  the  internal  codes  of  ethics  and  conduct 
and on securities markets, applicable to all group personnel, comply with legal requirements and are adequate for the 
Bank.  

Additionally, BBVA has adopted a structure of Corporate Integrity Management Committees (with individual powers at 
jurisdiction  or  Group  entity  levels,  as  applicable).  Their  joint  scope  of  action  covers  all  the  Group  businesses  and 
activities  and  their  main  duty  is  to  ensure  effective  application  of  the  Code  of  Conduct.  There  is  also  a  Corporate 
Integrity  Management  Committee,  whose  scope  of  responsibility  extends  throughout  BBVA.  The  critical  mission  of 
this committee entails ensuring uniform application of the Code in BBVA. 

The Compliance Unit in turn independently and objectively promotes and supervises to ensure that BBVA acts with 
integrity,  particularly  in  areas  such  as  money-laundering  prevention,  conduct  with  clients,  security  market  conduct, 
corruption  prevention,  and  other  areas  that  could  entail  a  reputational  risk  for  BBVA.  The  unit's  duties  include 
fostering  the  knowledge  and  application  of  the  Code  of  Conduct,  promoting  the  drafting  and  distribution  of  its 
implementing  standards,  assisting  in  the  resolution  of  any  concern  insofar  as  interpretation  of  the  Code  that  may 
arise, and managing the Whistle-Blowing Channel. 

•  Whistle-blowing  channel,  to  allow  financial  and  accounting  irregularities  to  be  communicated  to  the  Audit 
Committee, as well as possible non-compliance with the code of conduct and irregular activities in the organization, 
reporting where applicable if this is confidential in nature. 

Preservation of the Corporate Integrity of BBVA transcends the merely personal accountability for individual actions, it 
calls  for  all  employees  to  have  zero  tolerance  for  activities  outside  the  Code  of  Conduct  or  that  could  harm  the 
reputation or good name of BBVA, an attitude that is reflected in everyone's commitment to whistle-blowing, by timely 
communication,  of  situations  that,  even  when  unrelated  to  their  activity  or  area  of  responsibility,  could  be  illegal  or 
infringe upon the values and guidelines of the Code.  

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

57 

 
 
 
The Code of Conduct itself establishes the communication guidelines to follow and contemplates a Whistle-Blowing 
Channel,  likewise  guaranteeing  the  duty  to  reserve  of the  reporting parties,  confidentiality  of  the  investigations  and 
the prohibition of retaliation or adverse consequences in light of communications made in good faith. 

Telephone  lines  and  email  boxes  have  been  set  up  for  these  communications  in  each  jurisdiction.  A  list  of  these 
appears on the Group Intranet. 

As described in the previous section, BBVA has adopted a structure of Corporate Integrity Management Committees 
(with individual powers at jurisdiction or Group entity levels, as applicable), whose joint scope of action covers all the 
Group  businesses  and  activities  and  whose  functions  and  responsibilities  (explained  in  greater  detail  in  their 
corresponding regulations) include: 

• Drive and monitor global initiatives to foster and promote a culture of ethics and integrity among members of the 
Group. 

• Ensure uniform application of the Code. 

• Promote and monitor the functioning and effectiveness of the Whistle-blowing Channel. 

•  In  exceptional  cases  where  they  are  not  already  included  among  the  members  of  the  Committee,  inform  Senior 
Management  and/or  the  person  responsible  for  the  preparation  of  the  financial  statements  of  those  events  and 
circumstances from which significant risks might arise for BBVA. 

In  addition,  periodic  reports  are  made  to  the  Audit  and  Compliance  Committee  that  supervises  and  controls  their 
proper functioning (independently managed by the Compliance area). 

• Periodic training and refresher courses for employees involved in preparing and revising the financial information, 
and in ICFR assessment, covering at least accounting standards, audit, internal control and risk management. 

Specific training  and  periodic refresher  courses are given  on  accounting  and  tax-related standards,  internal control 
and risk management in units involved in drawing up and reviewing the financial and tax-related information and in 
evaluating the internal control system, to help them perform their functions correctly. 

Within  the  A&S  area,  there  is  an  annual  training  program  for  all  members  of  the  area  on  aspects  related  to  the 
preparation of financial information and new regulations applicable in accounting, financial and fiscal matters, as well 
as  other  courses  adapted  to  the  needs  of  the  area.  These  courses  are  taught  by  professionals  from  the  area  and 
renowned external providers.  

This  specific  training  program  is  in  addition  to  the  general  Group  training,  which  includes  courses  on  finance  and 
technology among other subjects.  

Additionally,  the  BBVA  Group  has  a  personal  development  plan  for  all  employees,  which  forms  the  basis  of  a 
personalized training program to deal with the areas of knowledge necessary to perform their functions. 

F.2 Financial reporting risk assessment 

Give information on at least: 

F.2.1. The key features of the risk identification process, including error and fraud risks, with respect to: 

• Whether the process exists and is documented. 

The  ICFR  was  developed  by  the  Group  Management  in  accordance  with  international  standards  set  forth  by  the 
Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  (“COSO”),  establishing  five  components  on 
which the effectiveness and efficiency of internal control systems must be based: 

•  Establishing an adequate control environment for monitoring all these activities. 

•  Evaluating the risks that may be incurred by an entity in drawing up its financial information. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

58 

 
 
 
 
•  Designing the necessary controls to mitigate the most critical risks. 

•  Establishing  the  adequate  information  circuits  to  detect  and  communicate  the  system's  weaknesses  or 

inefficiencies. 

•  Monitoring such controls to ensure they are operational and the validity of their effectiveness over time. 

In order to identify the risks with a greater potential impact on the generation of financial information, the processes 
from  which  such  information  is  generated  are  analyzed  and  documented,  and  an  analysis  of  the  risk  situation  that 
may arise in each is later conducted. 

Based  on  the  corporate  internal  control  and  operational  risk  methodology,  the  risks  are  included  in  a  range  of 
categories by type, which include the error and fraud (internal/external) categories, and their probability of occurrence 
and possible impact is analyzed. 

The process of identifying risks in the preparation of the Financial Statements, including risks of error, misstatement 
or  omission,  is  conducted  by  the  parties  responsible  for  each  of  the  processes  that  underpin  financial  reporting, 
together with the Financial Internal Control unit, which, in turn, manages mitigation plans and reports to the Audit and 
Compliance Committee.  

The scope of the annual/quarterly or monthly assessment of their controls is determined based on the materiality of 
the risks, thus ensuring coverage of the risks believed to be critical for the financial statements.  

The  assessment  of  the  aforementioned  risks  and  the  design  and  effectiveness  of  their  controls  begins  with  the 
management's  understanding  of  and  insight  into  the  business  and  the  analyzed  operating  process,  considering 
criteria  of  quantitative  materiality,  likelihood  of  occurrence  and  economic  impact,  in  addition  to  qualitative  criteria 
associated with the type, complexity and nature of the risks or of the business structure itself.  

The  system  for  identifying  and  assessing the  risks  of internal control over  financial  reporting is  dynamic.  It evolves 
continuously, always reflecting the reality of the Group's business, changes in operating processes, the risks affecting 
them and the controls that mitigate them. 

All this is documented in a corporate management tool developed and managed by Operational Risk (STORM). This 
tool  documents  all  the  processes,  risks  and  controls  managed  by  the  different  control  specialists,  including  the 
Financial Internal Control unit. 

•  Whether  the  process  covers  all  the  objectives  of  financial  reporting  (existence  and  occurrence;  completeness; 
valuation; presentation, breakdown and comparability; and rights and obligations), whether the information is updated 
and with what frequency. 

Each of the processes developed and identified in the BBVA Group for drawing up financial information aim to record 
all  financial  transactions,  value  the  assets  and  liabilities  in  accordance  with  applicable  accounting  regulations  and 
provide a breakdown of the information in accordance with regulator requirements and market needs. 

The  financial  reporting  control  model  analyzes  each  of  the  above  processes  to  ensure  that  identified  risks  are 
properly covered by efficiently functioning controls. The control model is updated when changes arise in the relevant 
processes for producing financial information. 

•  The  existence  of  a  process  for  identifying  the  consolidation  perimeter,  taking  into  account  aspects  including  the 
possible existence of complex corporate structures, instrumental or special purpose vehicles. 

The A&S (Accounting and Supervisors) organization includes a Consolidation department that carries out a monthly 
process of identification, analysis and updating of the Group's consolidation perimeter. 

In addition, the information from the consolidation department on new companies set up by the Group's different units 
and the changes made to existing companies is compared with the data analyzed by two specific committees whose 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

59 

 
 
 
 
 
 
function  is  to  analyze  and  document  the  changes  in  the  composition  of  the  corporate  group  (Holding  Structure 
Committee and Investments in Non-Banking Companies Committee, both corporate). 

In addition, with regard to special purpose vehicle control, the Internal Audit and Compliance areas of the Bank make 
a periodic report of the Group's structure to the Board of Directors and to the Audit and Compliance Committee. 

•  Whether  the  process  takes  into  account  the  effects  of  other  types  of  risks  (operational,  technological,  financial, 
legal, tax-related, reputational, environmental, etc.) insofar as they impact the financial statements.  

The  internal  control  model  over  financial  reporting  applies  to  processes  for  directly  drawing  up  such  financial 
information and all operational or technical processes that could have a relevant impact on the financial, accounting, 
tax-related or management information. 

As explained above, all the specialist control areas apply a standard methodology and use a common tool (STORM) 
to  document  the  identification  of  the  risks,  of  the  controls  that  mitigate  those  risks  and  of  the  assessment  of  their 
effectiveness. 

There are control specialists in all the operational or support areas, and therefore any type of risk that may affect the 
Group's  operations  is  analyzed  under  that  methodology  (market,  credit,  operational,  technological,  financial,  legal, 
tax-related, reputational or any other type of risk) and is included in the ICFR insofar as it may have an impact on the 
financial information. 

• Which of the entity's governing bodies supervises the process. 

The process for identifying risks and assessing the design, effectiveness and suitability of the controls is documented 
at least once a year, and it is supervised by the Internal Audit area.  

Moreover, the Head of Internal Audit and the Head of Internal Financial Control of the Group report annually to the 
Audit and Compliance Committee in respect of analysis work and the conclusions of the assessment of the control 
model for financial reporting and the certification process. This work follows the SOX methodology to comply with the 
legal requirements under laws and regulations on systems of internal control over financial reporting, and is included 
in report 20-F, submitted annually to the SEC, as indicated in the first point of the control environment. 

F.3 Control activities 

Give information on the main features, if at least the following exist: 

F.3.1.  Procedures  for  review  and  authorization  of  the  financial  information  and  the  description  of  the  ICFR,  to  be 
published on the securities markets, indicating who is responsible for it, and the documentation describing the activity 
flows and controls (including those concerning risk of fraud) for the different types of transactions that may materially 
impact  the  financial  statements,  including  the  procedure  for  closing  the  accounts  and  the  specific  review  of  the 
relevant judgements, estimates, valuations and projections. 

All  the  processes  related to  the  drawing  up  of  the  financial  information  are  documented,  together  with  their  control 
model: potential risks linked to each process and controls established for their mitigation. As explained in point F.2.1, 
the aforementioned risks and controls are recorded in the corporate tool STORM, which also includes the result of the 
assessment of the operation of the controls and the degree of risk mitigation.  

In  particular,  the  main  processes  related  to  the  generation  of  financial  information  are:  accounting,  consolidation, 
financial  reporting,  financial  planning  and  monitoring,  financial  and  tax-related  management.  The  analysis  of  these 
processes,  their  risks  and  their  controls  is  also  supplemented  by  all  other  critical  risks  that  may  have  a  financial 
impact from business areas or other support areas.  

Likewise,  there  are  procedures  for  review  by  the  areas  responsible  for  generating  the  financial  and  tax-related 
information disseminated to the securities markets, including the specific review of the relevant judgments, estimates 
and projections.  

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

60 

 
 
 
As  mentioned  in  the  annual  financial  statements,  it  is  occasionally  necessary  to  make  estimates  to  determine  the 
amount  at  which  some  assets,  liabilities,  income  and  expenses  and  commitments  should  be  recorded.  These 
estimates relate mainly to the following: 

• 

• 

• 

• 

• 

• 

• 

Impairment losses on certain financial assets. 

The  assumptions  used  to  quantify  certain  provisions  and  in  the  actuarial  calculation  of  liabilities  and 
commitments for post-employment and other obligations. 

The useful life and impairment losses of tangible and intangible assets. 

The appraisal of goodwill and price assignments in business combinations. 

The fair value of certain unlisted assets and liabilities. 

The recoverability of deferred tax assets. 

The exchange rate and inflation index in certain countries. 

These  estimates  are  made  based  on  the  best  information  available  on  the  financial  statement  closing  date  and, 
together  with  the  other  relevant  issues  for  the  closing  of  the  annual  and  six-monthly  financial  statements,  are 
analyzed and authorized by a Technical Committee at A&S (A&S Executive Steering Committee) and submitted to 
the Audit and Compliance Committee before their filing by the Board of Directors. 

F.3.2.  Internal  control  procedures  and  policies  for  information  systems  (among  others,  access  security,  change 
control, their operation, operational continuity and segregation of functions) that support the relevant processes in the 
entity with respect to the drawing up and publication of the financial information. 

Internal control models include procedures and controls regarding the operation of information systems and access 
security,  functional  segregation,  development  and  modification  of  computer  applications  used  to  generate  financial 
information.  

The  current  methodology  for  internal  control  and  operational  risk  establishes  a  list  of  controls  by  category  whose 
breakdown  includes  (among  others)  two  categories:  access  control  and  functional  segregation.  Both  categories  of 
controls are identified in the model of internal control of financial information and their risks and controls are analyzed 
and assessed on a regular basis, so the integrity and reliability of the information drawn up can be guaranteed.  

Additionally, there is a corporate level procedure for managing system access profiles. It is developed, implemented 
and  updated  by  the  Group's  Engineering  internal  control  unit.  This  unit  is  also  in  charge  of  providing  support  for 
control processes in change management (development in test environments and putting changes into production), 
incident  management,  management  of  transactions,  media  and  backup  copy  management,  and  management  of 
business continuity, among other things. 

With all these mechanisms, the BBVA Group ensures the maintenance of adequate management of access control, 
the  establishment  of  the  correct  and  necessary  steps  to  put  applications  into  production  and  their  subsequent 
support, the creation of backup copies, and assurance of continuity in the processing and recording of transactions. 

In summary, the entire process of preparing and publishing financial information has established and documented the 
procedures and control models necessary to provide reasonable assurance about the correctness of BBVA Group's 
public financial information. 

F.3.3. Internal control procedures and policies designed to supervise the management of activities subcontracted to 
third  parties,  and  those  aspects  of  the  evaluation,  calculation  and  assessment  outsourced  to  independent  experts, 
which may materially impact the financial statements. 

The internal control model set out specific controls and procedures for the management of subcontracted activities or 
those aspects of evaluation, calculation and assessment of assets or liabilities outsourced to independent experts. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

61 

 
 
 
 
 
 
 
 
 
There  is  a  set  of  standards  and  an  Outsourcing  Committee  that  establishes  and  supervises  the  requirements  that 
must  be  met  at  group  level  for  the  activities  to  be  subcontracted.  Regarding  the  financial  processes,  there  are 
procedural manuals contemplating the outsourced activity that identify the processes to be executed and the controls 
to be applied by the service provider units and units entrusted with the outsourcing thereof. The controls established 
in  the  outsourced  processes  concerning  the  generation  of  financial  information  are  also  tested  by  the  Internal 
Financial Control area. 

The valuations from independent experts used for matters relevant for generating financial information are included 
within the standard circuit of review procedures executed by internal control, Internal Audit and external Audit. 

F.4 Information and communication 

Give information on the main features, if at least the following exist: 

F.4.1.  A  specific  function  in  charge  of  defining  and  keeping  the  accounting  policies  updated  (accounting  policy 
department  or  area)  and  dealing  with  queries  or  conflicts  stemming  from  their  interpretation,  ensuring  fluent 
communication  with  those  in  charge  of  operations  in  the  organization,  and  an  up-to-date  manual  of  accounting 
policies, communicated to the units through which the entity operates. 

The organization has two areas within A&S (Group Financial Accounting and Global Supervisory Relations) in charge 
of  the  Accounting  (Accounting  Working  Group)  and  Solvency  Technical  Committees.  Their  purpose  is  to  analyze, 
study  and  issue  standards  that  may  impact  the  drawing  up  of  the  Group's  financial  and  regulatory  information, 
determining the accounting and solvency criteria required to ensure correct recording of transactions to the accounts 
and calculation of capital requirements within the framework of applicable rules and standards. 

The Group has in place an updated accounting policies manual, disseminated over the Company intranet to all the 
units  in  the  Group.  This  manual  is  the  tool  that  guarantees  that  all  the  decisions  related  to  accounting  policies  or 
specific accounting criteria to be applied in the Group are supported and are standardized. The Accounting Policies 
Manual is approved in the Accounting Working Group and is documented and updated for its use and analysis by all 
the Group's entities. 

F.4.2. Mechanisms to capture and prepare the financial reporting in standardised formats, for application and use by 
all the units of the entity or the group, that support the main financial statements and the notes, and the information 
detailed on ICFR.  

The  Group's  A&S  area  and  the  financial  directorates  of  the  countries  are  responsible  for  the  preparation  of  the 
financial  statements  in  accordance  with  the  current  accounting  and  consolidation  manuals.  There  is  also  a 
consolidation computer application that includes the information on the accounting of the various Group companies 
and  performs  the  consolidation  processes,  including  the  standardization  of  accounting  criteria,  aggregation  of 
balances and consolidation adjustments. 

Control measures  have  also been implemented  in  each  of  the  said processes,  locally  and  at consolidated  level,  in 
order  to  guarantee  that  all  the  data  underpinning  the  financial  information  are  collected  in  a  comprehensive,  exact 
and timely manner. There is also a single and standardized format for the financial reporting system. It is applicable 
to and used by all the Group units and supports the main financial statements and the explanatory notes. There are 
also control measures and procedures to ensure that the information disclosed to the markets includes a sufficient 
level of detail to enable investors and other users of the financial information to understand and interpret it. 

F.5 Supervision of the system's operation 

Give information, describing the key features of at least: 

F.5.1. The ICFR supervision activities carried out by the Audit Committee and whether the entity has an internal audit 
function whose powers include providing support to the Audit Committee in its task of supervising the internal control 
system,  including  the  ICFR.  Likewise,  information  will  be  given  on  the  scope  of  the  ICFR  assessment  carried  out 
during the year and of the procedure by which the person in charge of performing the assessment communicates its 
results, whether the entity has an action plan listing the possible corrective measures, and whether its impact on the 
financial reporting has been considered. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

62 

 
 
 
The  internal  control  units of  the  business  areas  and  of  the  support  areas conduct  a  preliminary  assessment  of  the 
internal control model, assess the risks identified in the processes, the effectiveness of controls, and the degree of 
mitigation  of  the  risks,  and  also  identify  weaknesses,  design,  implement  and  monitor  the  mitigation  measures  and 
action plans.  

BBVA  also  has  an  Internal  Audit  unit  that  provides  support  to  the  Audit  and  Compliance  Committee  on  the 
independent  supervision  of  the  financial  information  internal  control  system.  The  Internal  Audit  function  is  entirely 
independent of the units that draw up the financial information. 

All  the  control  weaknesses,  mitigation  measures  and  specific  action  plans  are  documented  in  the  corporate  tool 
STORM and submitted to the internal control and operational risk committees of the areas, as well as to the local or 
global Corporate Assurance Committees, based on the relevance of the detected issues. 

To sum up: both the weaknesses identified by the internal control units and those detected by the internal or external 
auditor have an action plan in place to correct or mitigate the risks. 

During 2017, internal control areas conducted a full assessment of the financial information internal control system, 
and, to date, no material or significant weakness have been revealed therein. The assessment was reported to the 
Audit and Compliance Committee. 

Additionally, in compliance with SOX, the Group annually assesses the effectiveness of the internal control model for 
financial reporting on group of risks (within the perimeter of SOX companies and critical risks) that could impact the 
drawing  up  of  financial  statements  at  local  and  consolidated  levels.  This  perimeter  considers  risks  and  controls  of 
other  specialties  that  are  not  directly  financial  (regulatory  compliance,  technology,  risks,  operational,  human 
resources, procurement, legal, etc.). 

F.5.2. Whether  there  is  a  discussion  procedure  by  which  the  auditor  (in  line  with  the  technical  auditing  notes),  the 
internal audit function and other experts can inform senior management and the audit committee or the directors of 
the  entity  of  significant  weaknesses  in  the  internal  control  encountered  during  the  review  processes  for  the  annual 
accounts or any others within their remit. Likewise, give information on whether there is an action plan to try to correct 
or mitigate the weaknesses observed.  

As mentioned in the preceding section (F.5.1) of this Annual Corporate Governance Report, the Group does have a 
procedure in place whereby the internal auditor, the external auditor and the heads of Internal Financial Control can 
report to the Audit and Compliance Committee any internal control weaknesses detected in the course of their work. 
Any material weaknesses will likewise be reported. Thus, a plan of action is prepared for all detected weaknesses, 
which is presented to the Audit and Compliance Committee. 

Since BBVA is a company listed with the SEC, the BBVA Group's auditor issues on an annual basis its opinion on the 
effectiveness  of  the  internal  control  over  the  financial  information  contained  in  the  Group's  annual  consolidated 
financial statements as of 31 December each year under PCAOB standards (“Public Company Accounting Oversight 
Board”), with a view to filing the financial information under Form 20-F with the SEC. The latest report issued on the 
financial information for 2016 is available on www.sec.gov.  

The  internal  control  oversight  carried  out  by  the  Audit  and  Compliance  Committee,  described  in  the  Audit  and 
Compliance Committee Regulations published on the Group website, includes the following activities: 

•  Analyze the financial statements of the Bank and of its consolidated Group contained in the annual, six-monthly 
and quarterly reports prior to their submission to the Board, as well as all other required financial information, 
with  the  necessary  detail  deemed  appropriate.  For  this  purpose,  the  Committee  shall  be  provided  with  the 
necessary support by the Group's Senior Management, especially that of the Accounting Department and the 
Company and Group auditor.  

•  Review the necessary scope of consolidation, the correct application of accounting criteria, and all the relevant 

changes relating to the accounting principles used and the presentation of the financial statements. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

63 

 
 
 
 
 
•  Oversee the effectiveness of the company's internal control, internal audit and risk management systems in the 
process of drawing up and reporting the mandatory financial information, including tax-related risks, as well as 
discuss  with  the  auditor  any  significant  weaknesses  in  the  internal  control  systems  detected  during  the  audit, 
without  undermining  its  independence.  For  such  purposes,  and  where  appropriate,  they  may  submit 
recommendations or proposals to the Board of Directors, along with the period for their follow-up. 

•  Analyze, and approve as the case may be, the Annual Internal Audit Plan, monitoring it and being apprised of 

the degree to which the audited units are complying with the corrective measures recommended. 

The  external  auditor  and  the  Head  of  Internal  Audit  regularly  attend  all  meetings  of  the  Audit  and  Compliance 
Committee and are properly informed of the matters addressed therein. 

F.6 Other relevant information 

F.7 External auditor report 

Report on: 

F.7.1. Whether the ICFR information disclosed to the markets has been submitted by the external auditor, in which 
case the entity must attach the corresponding report as an annex. Otherwise, explain the reasons why it was not. 

The information related to internal control over the financial information of the BBVA Group described in this report is 
reviewed by the external auditor, which issues its opinion on the control system and on its effectiveness in relation to 
the statements published at the close of each financial year. 

On 31 March 2017, the BBVA Group, as a private foreign issuer in the United States, filed the Annual Report Form 
20-F which was published on the SEC website on that same date. 

In accordance with the requirements set out in Section 404 of the Sarbanes-Oxley Act of 2002 by the Securities and 
Exchange Commission (SEC), the Annual Report Form 20-F included the certification of the main Group executives 
on  the  establishment,  maintenance  and  assessment  of  the  Group's  internal  control  system  of  financial  reporting. 
Form 20-F report also included the opinion of the external auditor regarding the effectiveness of the entity's internal 
control system of financial reporting at year-end 2016. 

G DEGREE OF COMPLIANCE WITH CORPORATE GOVERNANCE RECOMMENDATIONS   

Indicate  the  extent  to  which  the  company  follows  the  recommendations  of  the  Good  Governance  Code  of  listed 
companies. 

Should any recommendation not be followed or be only partially followed, a detailed explanation should be given of 
the reasons so that the shareholders, investors and the market in general have sufficient information to assess the 
way the company works. General explanations will not be acceptable.  

1.  The  bylaws  of  listed  companies  should  not  place  an  upper  limit  on  the  votes  that  can  be  cast  by  a  single 
shareholder, or impose other obstacles to the takeover of the company by means of share purchases on the market. 

COMPLIANT 

2. When a dominant and subsidiary company are both listed, they should provide detailed disclosure on: 

a)  The  activity  they  engage  in  and  any  business  dealings  between  them,  as  well  as  between  the  listed 

subsidiary and other group companies. 

b)  The mechanisms in place to resolve possible conflicts of interest. 

NOT APPLICABLE 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

64 

 
 
 
 
 
 
 
 
 
 
 
 
3.  During  the  annual  general  meeting  the  chairman  of  the  board  should  verbally  inform  shareholders  in  sufficient 
detail  of  the  most  relevant  aspects  of  the  company’s  corporate  governance,  supplementing  the  written  information 
circulated in the annual corporate governance report. In particular: 

a)  Changes taking place since the previous annual general meeting. 

b)  The specific reasons for the company not following a given Good Governance Code recommendation, and 

any alternative procedures followed in its stead. 

COMPLIANT 

4.  The  company  should  draw  up  and  implement  a  policy  of  communication  and  contacts  with  shareholders, 
institutional  investors  and  proxy  advisors  that  complies  in  full  with  market  abuse  regulations  and  accords  equitable 
treatment to shareholders in the same position. 

This policy should be disclosed on the company’s website, complete with details of how it has been put into practice 
and the identities of the relevant interlocutors or those charged with its implementation. 

COMPLIANT 

5. The board of directors should not make a proposal to the general meeting for the delegation of powers to issue 
shares or convertible securities without pre-emptive subscription rights for an amount exceeding 20% of capital at the 
time of such delegation. 

When a board approves the issuance of shares or convertible securities without pre-emptive subscription rights, the 
company  should  immediately  post  a  report  on  its  website  explaining  the  exclusion  as  envisaged  in  company 
legislation. 

PARTIALLY COMPLIANT 

The General Shareholders' Meeting of the Company of March 17, 2017 delegated to the Board of Directors a power 
to increase capital and issue convertible securities, with an attached power to wholly or partially exclude pre-emptive 
subscription  rights  in  respect  of  capital  increases  and  issues  of  convertible  securities  carried  out  using  such 
delegated power. The power to exclude pre-emptive subscription rights is limited, overall, to 20% of share capital as it 
stood  at  the  time  of  the  delegation,  except  for  the  issuance  of  contingently  convertible  securities  which  foresee  its 
conversion to satisfy regulatory capital adequacy requirements as to eligibility as capital instruments in accordance 
with applicable laws and regulations, because such instruments do not dilute the interests of shareholders. 

6. Listed companies drawing up the following reports on a voluntary or compulsory basis should publish them on their 
website well in advance of the annual general meeting, even if their distribution is not obligatory: 

a)  Report on auditor independence. 

b)  Reviews of the operation of the audit committee and the nomination and remuneration committee. 

c)  Audit committee report on related-party transactions. 

d)  Report on corporate social responsibility policy. 

COMPLIANT 

7. The company should broadcast its general meetings live on the corporate website. 

COMPLIANT 

8. The audit committee should strive to ensure that the board of directors can present the company’s accounts to the 
general meeting without limitations or qualifications in the auditor’s report. In the exceptional case that qualifications 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

65 

 
 
 
 
 
 
 
exist, both the chairman of the audit committee and the auditors should give a clear account to shareholders of their 
scope and content. 

COMPLIANT 

9.  The  company  should  disclose  its  conditions  and  procedures  for  admitting  share  ownership,  the  right  to  attend 
general meetings and the exercise or delegation of voting rights, and display them permanently on its website. 

Such conditions and procedures should encourage shareholders to attend and exercise their rights and be applied in 
a non-discriminatory manner. 

COMPLIANT 

10. When an accredited shareholder exercises the right to supplement the agenda or submit new proposals prior to 
the general meeting, the company should: 

a) 

Immediately circulate the supplementary items and new proposals. 

b)  Disclose  the  model  of  attendance  card  or  proxy  appointment  or  remote  voting  form  duly  modified  so  that 
new agenda items and alternative proposals can be voted on in the same terms as those submitted by the 
board of directors. 

c)  Put all these items or alternative proposals to the vote applying the same voting rules as for those submitted 
by the board of directors, with particular regard to presumptions or deductions about the direction of votes. 

d)  After  the  general  meeting,  disclose  the  breakdown  of  votes  on  such  supplementary  items  or  alternative 

proposals. 

11. In the event that a company plans to pay for attendance at the general meeting, it should first establish a general, 
long-term policy in this respect. 

NOT APPLICABLE 

NOT APPLICABLE 

12. The Board of Directors should perform its duties with unity of purpose and independent judgement, according the 
same  treatment  to  all  shareholders  in  the  same  position.  It  should  be  guided  at  all  times  by  the  company’s  best 
interest, understood as the creation of a profitable business that promotes its sustainable success over time, while 
maximizing its economic value. 

In  pursuing  the  corporate  interest,  it should  not  only  abide by  laws  and  regulations  and conduct  itself  according  to 
principles  of  good  faith,  ethics  and  respect  for  commonly  accepted  customs  and  good  practices,  but  also  strive  to 
reconcile its own interests with the legitimate interests of its employees, suppliers, clients and other stakeholders, as 
well as with the impact of its activities on the broader community and the natural environment. 

13. The board of directors should have an optimal size to promote its efficient functioning and maximize participation. 
The recommended range is accordingly between five and fifteen members. 

COMPLIANT 

14. The board of directors should approve a director selection policy that: 

a) 

Is concrete and verifiable; 

COMPLIANT 

b)  Ensures that appointment or re-election proposals are based on a prior analysis of the board’s needs; and 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

66 

 
 
 
 
 
 
 
 
c)  Favours a diversity of knowledge, experience and gender. 

The  results  of  the  prior  analysis  of  board  needs  should  be  written  up  in  the  nomination  committee’s  explanatory 
report, to be published when the general meeting is convened that will ratify the appointment and re-election of each 
director. 

The director selection policy should pursue the goal of having at least 30% of total board places occupied by women 
directors before the year 2020. 

The nomination committee should run an annual check on compliance with the director selection policy and set out its 
findings in the annual corporate governance report. 

15.  Proprietary  and  independent  directors  should  constitute  an  ample  majority  on  the  board  of  directors,  while  the 
number of executive directors should be the minimum practical bearing in mind the complexity of the corporate group 
and the ownership interests they control. 

COMPLIANT 

COMPLIANT 

16. The percentage of proprietary directors out of all non-executive directors should be no greater than the proportion 
between the ownership stake of the shareholders they represent and the remainder of the company’s capital. 

This criterion can be relaxed: 

a) 

In large cap companies where few or no equity stakes attain the legal threshold for significant shareholdings. 

b) 

In companies with a plurality of shareholders represented on the board but not otherwise related. 

17. Independent directors should be at least half of all board members. 

COMPLIANT 

However,  when  the  company  does  not  have  a  large  market  capitalization,  or  when  a  large  cap  company  has 
shareholders individually or concertedly controlling over 30 percent of capital, independent directors should occupy, 
at least, a third of board places. 

EXPLAIN 

Until  May  2017,  the  BBVA  Board  of  Directors  was  composed  by  a  majority  of  non-executive  directors  and 
independent  directors  accounted,  at  least,  the  half  of  the  total  members  of  the  Board.  Notwithstanding,  an 
independent director resigned from the BBVA Board on May 31, 2017 for personal reasons. From that day onward 
and at year-end, BBVA independent directors accounted for 46.15% of all Bank directors. 

In  the  exercise of its  powers and duties  the  Appointments Committee  has in  the  course of  the  year  undertaken  an 
ongoing analysis of the structure, size and composition of the Board such that it support the best possible discharge 
of  its  duties,  and  of  the  terms  of  the  Board  selection,  appointment,  rotation  and  diversity  policy,  which,  for  these 
purposes,  provides  that  the  composition  of  the  Board  of  Directors  should  comprise  a  suitable  balance  among  the 
different classes  of  director, with  non-executive  directors accounting  for  an ample majority  over  executive  directors 
and independent directors making up at least 50% of the entire Board. Based on its analysis, the Committee decided 
to set in motion in 2017 a process of selection of candidates who fulfill the required professional profile and suitability 
requirements under applicable laws and regulations and might be appointed members of the Board of Directors as 
independent directors. 

The candidate selection process conducted by the Committee with the assistance of a leading international external 
consultant on director selection concluded with the proposals for re-election and appointment of directors submitted 
by the Board of Directors to the General Shareholders’ Meeting of the Company of 2018. A highlight is the proposal 
to appoint three new independent directors. If the proposals for re-election and appointment submitted to the Annual 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

67 

 
 
 
 
General Meeting are approved, the BBVA Board will then be composed by a total of 15 directors, of whom 3 will be 
executive, 12 non-executive, 4 being "other external" and 8 being independent, such that independent directors will 
account for more than half of all directors of the Bank. 

18. Companies should disclose the following director particulars on their websites and keep them regularly updated: 

a)  Background and professional experience. 
b)  Directorships  held  in  other  companies,  listed  or  otherwise,  and  other  paid  activities  they  engage  in,  of 

whatever nature. 

c)  Statement  of  the  director  class  to  which  they  belong,  in  the  case  of  proprietary  directors  indicating  the 

shareholder they represent or have links with. 

d)  Dates of their first appointment as a board member and subsequent re-elections. 

e)  Shares held in the company, and any options on the same. 

COMPLIANT 

19. Following verification by the nomination committee, the annual corporate governance report should disclose the 
reasons for the appointment of proprietary directors at the urging of shareholders controlling less than 3 percent of 
capital; and explain any rejection of a formal request for a board place from shareholders whose equity stake is equal 
to or greater than that of others applying successfully for a proprietary directorship. 

NOT APPLICABLE 

20. Proprietary directors should resign when the shareholders they represent dispose of their ownership interest in its 
entirety. If such shareholders reduce their stakes, thereby losing some of their entitlement to proprietary directors, the 
latters’ number should be reduced accordingly. 

COMPLIANT 

21. The board of directors should not propose the removal of independent directors before the expiry of their tenure 
as mandated by the bylaws, except where they find just cause, based on a proposal from the nomination committee. 
In  particular,  just  cause  will  be  presumed  when  directors  take  up  new  posts  or  responsibilities  that  prevent  them 
allocating sufficient time to the work of a board member, or are in breach of their fiduciary duties or come under one 
of the disqualifying grounds for classification as independent enumerated in the applicable legislation. 

The  removal  of  independent  directors  may  also  be  proposed  when  a  takeover  bid,  merger  or  similar  corporate 
transaction  alters  the  company’s  capital  structure,  provided  the  changes  in  board  membership  ensue  from  the 
proportionality criterion set out in recommendation 16. 

COMPLIANT 

22.  Companies  should  establish  rules  obliging  directors  to  disclose  any  circumstance  that  might  harm  the 
organization’s  name  or  reputation,  tendering  their  resignation  as  the  case  may  be,  and,  in  particular,  to  inform  the 
board of any criminal charges brought against them and the progress of any subsequent trial. 

The moment a director is indicted or tried for any of the offences stated in company legislation, the board of directors 
should open an investigation and, in light of the particular circumstances, decides whether or not he or she should be 
called  on  to  resign.  The  board  should  give  a  reasoned  account  of  all  such  determinations  in  the  annual  corporate 
governance report. 

COMPLIANT 

23.  Directors  should  express  their  clear  opposition  when  they  feel  a  proposal  submitted  for  the  board’s  approval 
might damage the corporate interest. In particular, independents and other directors not subject to potential conflicts 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

68 

 
 
 
 
 
 
of  interest  should  strenuously  challenge  any  decision  that  could  harm  the  interests  of  shareholders  lacking  board 
representation. 

When the board makes material or reiterated decisions about which a director has expressed serious reservations, 
then he or she must draw the pertinent conclusions. Directors resigning for such causes should set out their reasons 
in the letter referred to in the next recommendation. 

The terms of this recommendation also apply to the secretary of the board, even if he or she is not a director. 

24. Directors who give up their place before their tenure expires, through resignation or otherwise, should state their 
reasons in a letter to be sent to all members of the board. Whether or not such resignation is disclosed as a material 
event, the motivating factors should be explained in the annual corporate governance report. 

COMPLIANT 

COMPLIANT 

25. The nomination committee should ensure that non-executive directors have sufficient time available to discharge 
their responsibilities effectively. 

The board of director’s regulations should lay down the maximum number of company boards on which directors can 
serve. 

COMPLIANT 

26. The board should meet with the necessary frequency to properly perform its functions, eight times a year at least, 
in  accordance  with  a  calendar  and  agendas  set  at  the  start  of  the  year,  to  which  each  director  may  propose  the 
addition of initially unscheduled items. 

COMPLIANT 

27. Director absences should be kept to a strict minimum and quantified in the annual corporate governance report. 
In the event of absence, directors should delegate their powers of representation with the appropriate instructions. 

COMPLIANT 

28. When  directors  or  the  secretary  express  concerns  about  some  proposal  or,  in  the  case  of  directors,  about  the 
company’s performance, and such concerns are not resolved at the meeting, they should be recorded in the minute 
book if the person expressing them so requests. 

COMPLIANT 

29.  The  company  should  provide  suitable  channels  for  directors  to  obtain  the  advice  they  need  to  carry  out  their 
duties, extending if necessary to external assistance at the company’s expense. 

COMPLIANT 

30.  Regardless  of  the  knowledge  directors  must  possess  to  carry  out  their  duties,  they  should  also  be  offered 
refresher programmes when circumstances so advise. 

COMPLIANT 

31.  The  agendas  of  board  meetings  should  clearly  indicate  on  which  points  directors  must  arrive  at  a  decision, so 
they can study the matter beforehand or gather together the material they need. 

For reasons of urgency, the chairman may wish to present decisions or resolutions for board approval that were not 
on the meeting agenda. In such exceptional circumstances, their inclusion will require the express prior consent, duly 
minuted, of the majority of directors present. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

69 

 
 
 
COMPLIANT 

32. Directors should be regularly informed of movements in share ownership and of the views of major shareholders, 
investors and rating agencies on the company and its group. 

COMPLIANT 

33.  The  chairman,  as  the  person  charged  with  the  efficient  functioning  of  the  board  of  directors,  in  addition  to  the 
functions assigned by law and the company’s bylaws, should prepare and submit to the board a schedule of meeting 
dates and agendas; organize and coordinate regular evaluations of the board and, where appropriate, the company’s 
first executive; exercise leadership of the board and be accountable for its proper functioning; ensure that sufficient 
time is given to the discussion of strategic issues, and approve and review refresher courses for each director, when 
circumstances so advise. 

COMPLIANT 

34. When a lead director has been appointed, the bylaws or board of directors regulations should grant him or her the 
following powers over and above those conferred by law: chair the board of directors in the absence of the chairman 
or  vice  chairmen;  give  voice  to  the  concerns  of  non-executive  directors;  maintain  contacts  with  investors  and 
shareholders to hear their views and develop a balanced understanding of their concerns, especially those to do with 
the company’s corporate governance; and coordinate the chairman’s succession plan. 

COMPLIANT 

35.  The  board  secretary  should  strive  to  ensure  that  the  board’s  actions  and  decisions  are  informed  by  the 
governance recommendations of the Good Governance Code of relevance to the company. 

36.  The  board  in  full  should  conduct  an  annual  evaluation,  adopting,  where  necessary,  an  action  plan  to  correct 
weakness detected in: 

COMPLIANT 

a)  The quality and efficiency of the board’s operation. 

b)  The performance and composition of its committees. 

c)  The diversity of board membership and competences of the board. 

d)  The performance of the chairman of the board of directors and the company’s first executive. 

e)  The performance and contribution of individual directors, with particular attention to the chairmen of board 

committees. 

The evaluation of board committees should start from the reports they send the board of directors, while that of the 
board itself should start from the report of the appointments committee. 

Every three years, the board of directors should engage an external consultant to aid in the evaluation process. This 
consultant’s independence should be verified by the appointments committee. 

Any business dealings that the consultant or members of its corporate group maintain with the company or members 
of its corporate group should be detailed in the annual corporate governance report. 

The process followed and areas evaluated should be detailed in the annual corporate governance report. 

37. When  an  executive  committee  exists,  its  membership  mix  by  director  class  should  resemble  that  of  the  board. 
The secretary of the board should also act as secretary to the executive committee. 

COMPLIANT 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

70 

 
 
 
 
 
 
 
PARTIALLY COMPLIANT 

The current composition of the Executive Committee of BBVA was agreed by the Board of Directors at its meeting on 
31 March 2016, and it was considered that it had the most adequate composition for the performance of its functions. 

Thus,  in  accordance  with  article  26  of  the  Board  of  Directors  Regulations  of  BBVA,  which  establishes  that  in  its 
composition  non-executive  directors  have  to  be  a  majority  over  executive  directors,  as  of  31  December  2017,  the 
Executive Committee of the Board of Directors partially reflects the participation on the Board of Directors since its 
Chairman  and  Secretary  are  those  of  the  Board  of  Directors  and  is  composed  of  two  executive  directors  and  four 
non-executive  directors  with  the  status  of  other  external  directors,  which  represents  a  majority  of  non-executive 
directors in accordance with the provisions of the Regulations of the Board of Directors. 

38.  The  board  should  be  kept  fully  informed  of  the  business  transacted  and  decisions  made  by  the  executive 
committee. To this end, all board members should receive a copy of the committee’s minutes.  

COMPLIANT 

39. All members of the audit committee, particularly its chairman, should be appointed with regard to their knowledge 
and experience in accounting, auditing and risk management matters. A majority of committee places should be held 
by independent directors. 

40. Listed companies should have a unit in charge of the internal audit function, under the supervision of the audit 
committee, to monitor the effectiveness of reporting and control systems. This unit should report functionally to the 
board’s non-executive chairman or the chairman of the audit committee.  

COMPLIANT 

COMPLIANT 

41. The head of the unit handling the internal audit function should present an annual work programme to the audit 
committee, inform it directly of any incidents arising during its implementation and submit an activities report at the 
end of each year. 

42. The audit committee should have the following functions over and above those legally assigned:  

1. With respect to internal control and reporting systems: 

COMPLIANT 

a)  Monitor the preparation and the integrity of the financial information prepared on the company and, where 
appropriate,  the  group,  checking  for  compliance  with  legal  provisions,  the  accurate  demarcation  of  the 
consolidation perimeter, and the correct application of accounting principles. 

b)  Monitor  the  independence  of  the  unit  handling  the  internal  audit  function;  propose  the  selection, 
appointment, re-election and removal of the head of the internal audit service; propose the service’s budget; 
approve its priorities and work programmes, ensuring that it focuses primarily on the main risks the company 
is exposed to; receive regular report-backs on its activities; and verify that senior management are acting on 
the findings and recommendations of its reports. 

c)  Establish  and  supervise  a  mechanism  whereby  staff  can  report,  confidentially  and,  if  appropriate  and 
feasible, anonymously, any significant irregularities that they detect in the course of their duties, in particular 
financial or accounting irregularities. 

2. With regard to the external auditor: 

a) 

Investigate the issues giving rise to the resignation of the external auditor, should this come about. 

b)  Ensure that the remuneration of the external auditor does not compromise its quality or independence. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

71 

 
 
 
 
 
 
c)  Ensure  that  the  company  notifies  any  change  of  external  auditor  to  the  CNMV  as  a  material  event, 
accompanied by a statement of any disagreements arising with the outgoing auditor and the reasons for the 
same. 

d)  Ensure  that  the  external  auditor  has  a  yearly  meeting  with  the  board  in  full  to  inform  it  of  the  work 

undertaken and developments in the company’s risk and accounting positions. 

e)  Ensure that the company and the external auditor adhere to current regulations on the provision of non-audit 
services,  limits  on  the  concentration  of  the  auditor’s  business  and  other  requirements  concerning  auditor 
independence. 

COMPLIANT 

43. The audit committee should be empowered to meet with any company employee or manager, even ordering their 
appearance without the presence of another senior officer.  

COMPLIANT 

44. The audit committee should be informed of any fundamental changes or corporate transactions the company is 
planning, so the committee can analyze the operation and report to the board beforehand on its economic conditions 
and accounting impact and, when applicable, the exchange ratio proposed. 

45. Risk control and management policy should identify at least: 

COMPLIANT 

a)  The  different  types  of  financial  and  non-financial  risk  the  company  is  exposed  to  (including  operational, 
technological, financial, legal, social, environmental, political and reputational risks), with the inclusion under 
financial or economic risks of contingent liabilities and other off-balance sheet risks. 

b)  The determination of the risk level the company sees as acceptable. 

c)  The measures in place to mitigate the impact of identified risk events should they occur. 

d)  The  internal  control  and  reporting  systems  to  be  used  to  control  and  manage  the  above  risks,  including 

contingent liabilities and off-balance sheet risks. 

COMPLIANT 

46.  Companies  should  establish  a  risk  control  and  management  function  in  the  charge  of  one  of  the  company’s 
internal department or units and under the direct supervision of the audit committee or some other dedicated board 
committee. This function should be expressly charged with the following responsibilities: 

a)  Ensure that risk control and management systems are functioning correctly and, specifically, that major risks 

the company is exposed to are correctly identified, managed and quantified. 

b)  Participate actively in the preparation of risk strategies and in key decisions about their management. 

c)  Ensure that risk control and management systems are mitigating risks effectively in the frame of the policy 

drawn up by the board of directors.  

COMPLIANT 

47. Appointees to the nomination and remuneration committee – or of the nomination committee and remuneration 
committee,  if  separately  constituted  –  should  have  the  right  balance  of  knowledge,  skills  and  experience  for  the 
functions they are called on to discharge. The majority of their members should be independent directors.  

COMPLIANT 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

72 

 
 
 
 
 
 
 
 
 
 
48. Large-cap companies should operate separately constituted nomination and remuneration committees. 

COMPLIANT 

49. The nomination committee should consult with the company’s chairman and first executive, especially on matters 
relating to executive directors. 

When there are vacancies on the board, any director may approach the nomination committee to propose candidates 
that it might consider suitable.  

COMPLIANT 

50. The remuneration committee should operate independently and have the following functions in addition to those 
assigned by law: 

a)  Propose to the board the standard conditions for senior officer contracts. 

b)  Monitor compliance with the remuneration policy set by the company. 

c)  Periodically  review  the  remuneration  policy  for  directors  and  senior  officers,  including  share-based 
remuneration systems and their application, and ensure that their individual compensation is proportionate 
to the amounts paid to other directors and senior officers in the company. 

d)  Ensure that conflicts of interest do not undermine the independence of any external advice the committee 

engages. 

e)  Verify  the  information  on  director and  senior  officers’  pay contained  in  corporate  documents,  including  the 

annual directors’ remuneration report. 

COMPLIANT 

51.  The  remuneration  committee  should  consult  with  the  company’s  chairman  and  first  executive,  especially  on 
matters relating to executive directors and senior managers.  

COMPLIANT 

52.  The  terms  of  reference  of  supervision  and  control  committees  should  be  set  out  in  the  board  of  directors 
regulations and aligned with those governing legally mandatory board committees as specified in the preceding sets 
of recommendations. 

They should include at least the following terms: 

a)  Committees should be formed exclusively by non-executive directors, with a majority of independents. 

b)  They should be chaired by independent directors. 

c)  The  board  should  appoint  the  members  of  such  committees  with  regard  to  the  knowledge,  skills  and 
experience  of  its  directors  and  each  committee’s  terms  of  reference;  discuss  their  proposals  and  reports; 
and  provide  report-backs  on  their  activities  and  work  at  the  first  board  plenary  following  each  committee 
meeting. 

d)  They may engage external advice, when they feel it necessary for the discharge of their functions. 

e)  Meeting proceedings should be minuted and a copy made available to all board members.  

PARTIALLY COMPLIANT 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

73 

 
 
 
 
 
 
 
 
 
 
 
Until May 31, 2017, when a member of the Board resigned for personal reasons, the Board committees of oversight 
and control were made up exclusively by non-executive directors, the majority being independents, except the Audit 
and Compliance Committee which is composed exclusively by independent directors. As a result of that resignation, 
and  from  that  date  onward,  the  composition  of  the  Risk  Committee  ceased  to  have  a  majority  of  independent 
directors. 

Therefore,  so  that  it  adapts  to  the  requirements  of  the  Regulations  of  the  Board  of  Directors  and  to  assist  in  their 
proper functioning, the Board of Directors reviewed the composition of the Committees during the year, rotating their 
members to ensure that the members of each Committee has the appropriate, knowledge, skills and experience for 
the responsibilities attributed to them. 

After that review, the oversight and control committees of the Board are made up of non-executive directors, with a 
majority  of  independents,  except  the  Risk  Committee,  which,  in  compliance  with  the  Regulations  of  the  Board  of 
Directors as to composition, comprises 3 "other external" directors and 2 independent directors. All the Chairs of the 
oversight  and  control  committees  are  independent  directors;  specifically,  the  Chairs  of  the  Audit  and  Compliance, 
Appointments, Remuneration and Risk Committees.  

After the Annual General Meeting of the Company to be held in March 2018, the Board will perform another analysis 
of  the  composition  of  Board  Committees,  taking  into  account  the  potential  new  additions  of  directors  that  will  be 
approved at the General Meeting and, as appropriate, changes in the status of current directors and any regulatory 
requirements prevailing in this respect. 

53.  The  task  of  supervising  compliance  with  corporate  governance  rules,  internal  codes  of  conduct  and  corporate 
social responsibility policy should be assigned to one board committee or split between several, which could be the 
audit  committee,  the  nomination  committee,  the  corporate  social  responsibility  committee,  where  one  exists,  or  a 
dedicated  committee  established  ad  hoc  by  the  board  under  its  powers  of  self-organization,  with  at  the  least  the 
following functions: 

a)  Monitor compliance with the company’s internal codes of conduct and corporate governance rules. 
b)  Oversee  the  communication  and  relations  strategy  with  shareholders  and  investors,  including  small  and 

medium-sized shareholders. 

c)  Periodically evaluate the effectiveness of the company’s corporate governance system, to confirm that it is 
fulfilling its mission to promote the corporate interest and catering, as appropriate, to the legitimate interests 
of remaining stakeholders. 

d)  Review the company’s corporate social responsibility policy, ensuring that it is geared to value creation. 

e)  Monitor corporate social responsibility strategy and practices and assess compliance in their respect. 

f)  Monitor and evaluate the company’s interaction with its stakeholder groups. 

g)  Evaluate  all  aspects  of  the  non-financial  risks  the  company  is  exposed  to,  including  operational, 

technological, legal, social, environmental, political and reputational risks. 

h)  Coordinate  non-financial  and  diversity  reporting  processes  in  accordance  with  applicable  legislation  and 

international benchmarks. 

COMPLIANT 

54. The corporate social responsibility policy should state the principles or commitments the company will voluntarily 
adhere to in its dealings with stakeholder groups, specifying at least: 

a)  The goals of its corporate social responsibility policy and the support instruments to be deployed. 

b)  The corporate strategy with regard to sustainability, the environment and social issues. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

74 

 
 
 
 
 
 
 
 
 
 
 
c)  Concrete practices in matters relative to: shareholders, employees, clients, suppliers, social welfare issues, 
the  environment,  diversity,  fiscal  responsibility,  respect  for  human  rights  and  the  prevention  of  illegal 
conducts. 

d)  The  methods  or  systems  for  monitoring  the  results  of  the  practices  referred  to  above  and  identifying  and 

managing related risks. 

e)  The mechanisms for supervising non-financial risk, ethics and business conduct. 

f)  Channels for stakeholder communication, participation and dialogue. 

g)  Responsible  communication  practices  that  prevent  the  manipulation  of  information  and  protect  the 

company’s honor and integrity. 

COMPLIANT 

55.  The  company  should  report  on corporate social  responsibility  developments in  its management’s  report or  in a 
separate document, using an internationally accepted methodology.  

COMPLIANT 

56.  Director  remuneration  should  be  sufficient  to  attract  individuals  with  the  desired  profile  and  compensate  the 
commitment,  abilities  and  responsibility  that  the  post  demands, but  not  so  high  as  to  compromise  the  independent 
judgement of non-executive directors.  

COMPLIANT 

57. Variable remuneration linked to the company and the director’s performance, the award of shares, options or any 
other right to acquire shares or to be remunerated on the basis of share price movements, and membership of long-
term savings schemes such as pension plans should be confined to executive directors. 

The  company  may  consider  the  share-based  remuneration  of  non-executive  directors  provided  they  retain  such 
shares until the end of their mandate. This condition, however, will not apply to shares that the director must dispose 
of to defray costs related to their acquisition. 

COMPLIANT 

58.  In  the  case  of  variable  awards,  remuneration  policies  should  include  limits  and  technical  safeguards  to  ensure 
they reflect the professional performance of the beneficiaries and not simply the general progress of the markets or 
the company’s sector, or circumstances of that kind.  

In particular, variable remuneration items should meet the following conditions: 

a)  Be subject to predetermined and measurable performance criteria that factor the risk assumed to obtain a 

given outcome. 

b)  Promote the long-term sustainability of the company and include non-financial criteria that are relevant for 
the company’s long-term value, such as compliance with its internal rules and procedures and its risk control 
and management policies. 

c)  Be focused on achieving a balance between the delivery of short, medium and long-term objectives, such 
that performance-related pay rewards ongoing achievement, maintained over sufficient time to appreciate its 
contribution to long-term value creation. This will ensure that performance measurement is not based solely 
on one-off, occasional or extraordinary events. 

COMPLIANT 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

75 

 
 
 
 
 
 
 
 
 
59.  A  major part  of  variable  remuneration components  should  be  deferred  for  a long enough  period  to ensure  that 
predetermined performance criteria have effectively been met. 

60. Remuneration linked to company earnings should bear in mind any qualifications stated in the external auditor’s 
report that reduce their amount.  

COMPLIANT 

61.  A  major  part  of  executive  directors’  variable  remuneration  should  be  linked  to  the  award  of  shares  or  financial 
instruments whose value is linked to the share price. 

COMPLIANT 

COMPLIANT 

62.  Following  the  award  of  shares,  share  options  or  other  rights  on  shares  derived  from  the  remuneration  system, 
directors should not be allowed to transfer a number of shares equivalent to twice their annual fixed remuneration, or 
to exercise the share options or other rights on shares for at least three years after their award. 

The  above  condition  will  not  apply  to  any  shares  that  the  director  must  dispose  of  to  defray  costs  related  to  their 
acquisition.  

COMPLIANT 

63. Contractual arrangements should include provisions that permit the company to reclaim variable components of 
remuneration when payment was out of step with the director’s actual performance or based on data subsequently 
found to be misstated. 

COMPLIANT 

64.  Termination  payments  should  not  exceed  a  fixed  amount  equivalent  to  two  years  of  the  director’s  total  annual 
remuneration  and  should  not  be  paid  until  the  company  confirms  that  he  or  she  has  met  the  predetermined 
performance criteria.  

H OTHER INFORMATION OF INTEREST 

COMPLIANT 

1. If there is any other aspect relevant to the corporate government in the company or in the group entities that has 
not been reflected in the rest of the sections of this report, but is necessary to include to provide more comprehensive 
and well-grounded information on the corporate governance structure and practices in your entity or its group, detail 
them briefly. 

2. This section may also include any other relevant information, clarification or detail related to previous sections of 
the report insofar as they are relevant and not reiterative. 

Specifically  indicate  whether  the  company  is  subject  to  corporate  governance  legislation  from  a  country  other  than 
Spain and, if so, include the mandatory information to be provided when different from that required by this report. 

3.  The  company  may  also  indicate  if  it  has  voluntarily  signed  up  to  other  international,  industry-wide  or  any  other 
codes of ethical principles or best practices. Where applicable, the code in question will be identified along with the 
date of signing. In particular, mention will be made as to whether it has adhered to the Code of Best Tax Practices  
(Código de Buenas Prácticas Tributarias) of 20 July 2010.  

The  data  in  this  report  refer  to  the  year  ending  31  December  2017,  except  in  those  cases  when  another  date  of 
reference is specifically stated. 

Further  to  Section  A.2,  State  Street  Bank  and  Trust  Co.,  The  Bank  of  New  York  Mellon  S.A.N.V.  and  Chase 
Nominees Ltd., as international custodian/depositary banks, held 12.53%, 3.80% and 6.48% of BBVA's share capital, 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

76 

 
 
 
respectively,  as  of  December  31  2017.  Of  said  positions  held  by  the  custodian  banks,  BBVA  is  not  aware  of  any 
individual shareholders with direct or indirect holdings greater than or equal to 3% of BBVA common stock. 

Filings of significant holdings to CNMV: On 18 October 2017, Blackrock Inc. filed a report with the CNMV (National 
Securities  Market  Commission)  stating  that  it  now  had  an  indirect  holding  of  5.708%  of  the  BBVA  share  capital, 
through the company Blackrock Investment Management.  

The director holdings indicated in section A.3 are those reported as of 31 December 2017 and therefore may have 
subsequently  changed.  Moreover,  following  the  instructions  in  Circular  7/2015  of  the  CNMV  to  complete  the 
Corporate  Governance  Report,  the  owners  of  indirect  holdings  are  not  identified  in  this  section,  as  none  of  them 
reaches the 3% of share capital and none of them reside in tax havens. 

Moreover,  as  an  explanation  to  the  second  table  of  section  A.3.,  the  number  of  direct  rights  on  shares  in  the 
Company corresponds with the shares from the Annual Variable Remuneration (AVR) from previous years that was 
deferred and pending payment on the date of this Report, if conditions are met. Thus, it is included the total number 
of “rights to shares” of BBVA executive directors corresponding to the third and last third deferred of year 2014 that 
they will receive in 2018; the 50% deferred of the AVR 2015 they will receive in 2019, and the 50% deferred of the 
AVR  2016  they  will  receive  in  2020, the  two  latter  amounts,  are  subject  to  the  applicable  multi-year  indicators  that 
may reduce the deferred amount, even become zero, yet never be increased. 

These amounts are disclosed in an individual manner for each executive director in the following way:  

- 

- 

- 

In  the  case  of  the  Group  Executive  Chairman:  37,390  shares  corresponding  to  the  third  and  last  third 
deferred  of  the  AVR  2014;  135,299  shares  corresponding  to  the  50%  of  AVR  2015;  and  114,204  shares 
corresponding to the 50% of AVR 2016. 
In  the  case  of  the  CEO:  11,766  shares  corresponding  to  the  third  and  last  third  deferred  of  AVR  2014; 
79,956 shares corresponding to the 50% of AVR 2015; and 91,915 shares corresponding to the 50% of AVR 
2016. 
In the case of the executive director Head of GERPA: 3,678 shares corresponding to the third and last third 
deferred  of  AVR  2014;  14,815  shares  corresponding  to  the  50%  of  AVR  2015;  and  13,768  shares 
corresponding to the 50% of AVR 2016. 

The payment of these deferred shares is also subject to the non-occurrence of any of the conditions established by 
the remuneration policy applicable in each year that could impede payment thereof (malus and clawback clauses), as 
well as the remaining conditions of the settlement and payment system. 

Further to the information in section A.8, regarding earnings from treasury-stock trading, rule 21 of Circular 4/2004 
and  IAS  32,  paragraph  33,  expressly  prohibit  the  recognition  in the  income statement  of profits  or  losses made  on 
transactions carried out with treasury shares, including their issue and redemption. Said profits and losses are directly 
booked against the company’s net equity. In the table of significant variations, the date of entry of CNMV Model IV in 
the registries of that organism, model corresponding to the communications with own shares and the reason for such 
communication. 

Regarding section A.9 bis, the resulting estimated floating capital of BBVA less the capital held by the members of 
the Board of Directors and as treasury shares, both as of December 31, 2017, following the instructions to complete 
the Annual Corporate Governance Report is 99.74%.  

Further to the information in section A.10, there are no legal or bylaws restrictions on the exercise of voting rights and 
there are no legal or bylaws restrictions on the free acquisition or transfer of shares in the company’s share capital. 
As for the legal restrictions on the free acquisition or transfer of shares in the company’s share capital, Spanish Act 
10/2014, dated 26th June, on the regulation, supervision and solvency of credit institutions establishes that the direct 
or  indirect  acquisition  of  a  significant  holding  (as  defined  in  article  16  of  that  Act)  is  subject  to  assessment  by  the 
Bank  of  Spain  as  set  out  in  articles  16  et  seq.  of  that  Act.  Additionally,  article  25  of  Royal  Decree  84/2015, 
implementing Act 10/2014, establishes that the Bank of Spain shall evaluate proposals for acquisitions of significant 
shares and submit a proposal to the European Central Bank regarding whether to oppose this acquisition or not. This 
same article establishes the criteria that should be considered during said evaluation and the applicable timelines.  

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

77 

 
 
 
Further to the information included in section C.1.15: 

The  amount  indicated  as  "Remuneration  of  the  Board  of  Directors"  includes  remuneration  stemming  from  the 
remuneration  systems  established  for  non-executive  and  executive  directors  as  provided  for  in  the  Remuneration 
Policy for BBVA directors approved by the General Shareholders’ Meeting held in March 17, 2017 and pursuant to 
article 33 bis and 50 bis of the Company Bylaws, respectively, and includes: 

a)  The  fixed  remuneration  (for  pertaining  to  the  Board  and  Committees)  and  remuneration  in  kind 

corresponding to 2017 of non-executive board members.  

b)  The fixed remuneration and in kind for executive directors corresponding to 2017.  

c)  The 2017 Annual Variable Remuneration in cash and in shares monetized for executive directors. It should 
nonetheless be noted that this remuneration, has not accrued to the executive directors in its entirety on the 
date of this Report, since, according to the BBVA Director Remuneration Policy applicable to them, they will 
only receive 40% of this amount in 2018, while the remaining 60% will be deferred for a period of 5 years, 
subject to compliance with multi-year performance indicators, 40% in cash and 60% in shares, if conditions 
are met, with the following payment schedule: 60% after the third year of deferral; 20% after the fourth year 
of deferral; and 20% after the fifth year of deferral. 

Moreover, the 2017 Annual Variable Remuneration will be subject to the remaining conditions established in 
the settlement and payment system provided in the BBVA Directors’ Remuneration Policy, and in particular 
to:  mandatory  withholding  and  unavailability  periods;  hedging  prohibitions;  criteria  for  the  update  of  the 
deferred component in cash; forfeiture and recovery arrangements for the entire AVR 

d)  The remuneration paid for all concepts to two non-executive directors who ceased in their position in 2017 

and who, consequently, did not remain in office as of 31 December 2017. 

The total amount indicated, pursuant to the instructions in this Report, corresponds to the amount declared as total 
remuneration  accrued  according  to  chart  c)  "Summary  of  Remuneration",  section  D.1  in  the  Annual  Report  on 
Directors' Remuneration of BBVA.  

All these items are included for each individual director in Note 54 of the Annual Report for year 2017.  

For the purpose of calculating the cash value of the shares corresponding to the Annual Variable Remuneration for 
2017 for executive directors, and in accordance with the BBVA Directors’ Remuneration Policy, the reference used 
was  the  average  BBVA  share  closing  price  corresponding  to  the  trading  days  between 15  December  2017 and  15 
January 2018, namely €7.25 per share.  

In regard of the “Cumulative amount of rights of current directors in pension scheme” indicated in section C.1.15 of 
this Report, the Bank has the Bank undertaken pension commitments with the Chief Executive Officer and the Head 
of  GERPA  to  cover  retirement,  disability  and  death  contingencies  as  established  in  the  Corporate  Bylaws,  BBVA 
Directors’ Remuneration Policy, and their respective contracts with the Bank. 

The  amount  established  in  the  Remuneration  Policy  for  BBVA  Directors  for  the  Chief  Executive  Officer,  as  annual 
contribution to cover the retirement benefit under the new defined-contribution scheme, amounts to €1,642 thousand, 
amount  which  shall  be  updated  in  the  same  proportion  as  the  annual  fixed  remuneration  for  the  Chief  Executive 
Officer, in the terms established in said Policy. 

Likewise, pursuant to the Policy, 15% of the agreed annual contribution, mentioned above, shall be based on variable 
components and be considered "discretionary pension benefits", thus subject to the conditions of delivery in shares, 
retention  and  clawback  established  in  applicable  regulations,  as  well  as  to  those  other  conditions  of  variable 
remuneration applicable to them pursuant to the aforementioned Policy. 

On the other hand, the Bank will assume payment of the annual insurance premiums in order to top up the coverage 
of death and disability of the Chief Executive Officer’s benefits scheme, in the terms established in the Remuneration 
Policy for BBVA Directors. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

78 

 
 
 
 
 
Pursuant to the foregoing, in the year 2017 an amount of €1,853 thousand has been recorded to attend the benefits 
commitments  undertaken  with  the  Chief  Executive  Officer,  amount  which  includes  the  contribution  to  retirement 
coverage (€1,642 thousand), as well as to death and disability (€211 thousand), with the total accumulated fund to 
cover retirement commitments amounting €17,503 thousand, as at December 31, 2017. 

15%  of  the  agreed  annual  contribution  to  retirement  (€246  thousand)  has  been  registered  in  the  year  2017  as 
“discretionary  pension  benefits”  and,  following  year-end  2017,  said  amount  has  been  adjusted  according  to  the 
criteria  established  for  the  determination  of  the  Chief  Executive  Officer’s  annual  variable  remuneration  for  2017. 
Accordingly,  the  “discretionary  pension  benefits”  for  the  year  2017  have  been  determined  in  an  amount  of  €288 
thousand, amount which will be included in the accumulated fund in the year 2018, subject to the same conditions as 
the  Deferred  Component  of  annual  variable  remuneration  for  the  year  2017,  as  well  as  the  remaining  conditions 
established for these benefits in the Remuneration Policy for BBVA Directors. 

As regards the executive director Head of GERPA, the pension scheme established in the Remuneration Policy for 
BBVA Directors establishes an annual contribution of 30% of his fixed remuneration as of January 1, 2017, to cover 
retirement  benefit,  as  well  as  payment  of  the  corresponding  annual  insurance  premiums  in  order  to  top  up  the 
coverage of death and disability. 

As  in  the  case  of  the  Chief  Executive  Officer,  15%  of  the  agreed  annual  contribution,  mentioned  above,  shall  be 
based on variable components and be considered "discretionary pension benefits", thus subject to the conditions of 
delivery in shares, retention and clawback established in applicable regulations, as well as to those other conditions 
of variable remuneration applicable to them pursuant to the aforementioned Policy. 

Pursuant to the foregoing, in the year 2017 an amount of €393 thousand has been recorded to attend the benefits 
commitments  undertaken  with  the  executive  director  Head  of  GERPA,  amount  which  includes  the  contribution  to 
retirement coverage (€250 thousand), as well as to death and disability (€143 thousand), with the total accumulated 
fund to cover retirement commitments amounting €842 thousand, as at December 31, 2017. 

15%  of  the  agreed  annual  contribution  to  retirement  (€38  thousand)  has  been  registered  in  the  year  2017  as 
“discretionary  pension  benefits”  and,  following  year-end  2017,  said  amount  has  been  adjusted  according  to  the 
criteria established for the determination of the executive director Head of GERPA’s annual variable remuneration for 
2017. Accordingly, the “discretionary pension benefits” for the year 2017 have been determined in an amount of €46 
thousand, amount which will be included in the accumulated fund in the year 2018, subject to the same conditions as 
the  Deferred  Component  of  annual  variable  remuneration  for  the  year  2017,  as  well  as  the  remaining  conditions 
established for these benefits in the Remuneration Policy for BBVA Directors. 

There are no other pension obligations undertaken in favor of other executive directors. 

The balance of the item "Provisions - Funds for pensions and similar liabilities" on the Group's consolidated balance 
sheet  as  of  31  December  2017  includes  €82,57  million  under  the  item  for  post-employment  benefit  commitments 
maintained with former members of the Board of Directors. 

The  explanation  of  the  principal  characteristics  of  the  mentioned  pension  scheme  is  detailed  in  the  Remuneration 
Policy for BBVA Directors and Note 54 of the Annual Report for 2017.  

Further to the information included in section C.1.16: 

The heading “Total senior management remuneration” includes the remuneration of members of Senior Management 
listed as such as of 31 December 2017 (15 members), comprising: 

a)  The fixed remuneration and the remuneration in kind during 2017; 
b)  The  Annual  Variable  Remuneration  received  during  2017  corresponding  to  2016,  both  in  cash  and  in 

shares; 

c)  The deferred part of the variable remuneration received during 2017, corresponding to previous years (2014 

and 2013) both in cash and in shares, plus the amount of the corresponding updates. 

For the purpose of calculating the cash value of the shares corresponding to said remuneration, the price considered 
the delivery price in 2017 has been €6.22. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

79 

 
 
 
In  2017,  an  amount  of  €5,630  thousand  has  been  recorded  to  attend  the  benefits  commitments  undertaken  with 
members  of  the  Senior  Management,  excluding  executive  directors,  amount  which  includes  the  contribution  to 
retirement coverage (€4,910 thousand), as well as to death and disability (€720 thousand), with the total accumulated 
fund to cover retirement commitments with the Senior Management amounting €55,689 thousand, as at December 
31, 2017. 

As in the case of executive directors, 15% of the annual contributions agreed for members of the Senior Management 
shall  be  based  on  variable  components  and  be  considered  "discretionary  pension  benefits",  thus  subject  to  the 
conditions  of  delivery  in  shares,  retention  and  clawback  established  in  applicable  regulations,  as  well  as  to  those 
other conditions of variable remuneration applicable to them pursuant to the remuneration policy applicable to Senior 
Management. 

Pursuant to the foregoing, from the annual contribution to cover retirement of €4,910 thousand recorded in 2017, an 
amount of €585 thousand has been recorded in the year 2017 as “discretionary pension benefits” and, following year-
end  2017,  said  amount  has  been  adjusted  according  to  the  criteria  established  for  the  determination  of  the  Senior 
Management’s annual variable remuneration for 2017. Accordingly, the “discretionary pension benefits” for the year 
2017  have  been  determined  in  an  amount  of  €589  thousand,  subject  to  the  same  conditions  as  the  Deferred 
Component  of  annual  variable  remuneration  for  the  year  2017,  as  well  as  the  remaining  conditions  established  for 
these benefits in the remuneration policy applicable to members of the Senior Management. 

The balance of the item "Provisions - Funds for pensions and similar liabilities" on the Group's consolidated balance 
sheet  as  of  31  December  2017  includes  €259  million  under  the  item  for  post-employment  benefit  commitments 
maintained with former members of the Bank's Senior Management. 

In reference to section C.1.29, the Board of Directors always meets with the attendance of its chair and therefore the 
Lead Director has never chaired a meeting of the Board of Directors. The Lead Director, in the scope of his entrusted 
duties, maintains fluid contact with the independent directors to simplify the discharge of his duties.  

As a supplement to section C.1.30, it is to be noted that normally the Board of Directors meets monthly in accordance 
with the annual meeting schedule drawn up before the beginning of the year, and extraordinarily as often as deemed 
necessary. In 2017, the Board held 15 meetings, of which 13 were ordinary and 2 extraordinary. All directors were 
present  at  all  Board  meetings,  whether  in  person  or  by  proxy,  except  the  meeting  of  June  6,  2017,  at  which  2 
directors were absent.  

With  regard  to  section  C.1.31,  as  BBVA  shares  are  listed  on  the  New  York  Stock  Exchange,  it  is  subject  to  the 
supervision of the Securities & Exchange Commission (SEC) and, thus, to compliance with the Sarbanes Oxley Act 
and  its  implementing  regulations,  and  for  this  reason  each  year  the  Group  Executive  Chairman,  the  CEO  and  the 
executive tasked with preparing the Accounts sign and submit the certifications described in sections 302 and 906 of 
this  Act,  related  to  the  content  of  the  Annual  Financial  Statements.  These  certificates  are  contained  in  the  annual 
registration statement (Form 20-F) which the Company files with this authority for the official record. 

As  reference  to  section  C.1.45,  the  Board  of  Directors  only  approves  the  contract  conditions  related  to  executive 
directors and Senior Management members as set out in article 17 of the Board Regulations, which are reported to 
the General Meeting through this Report and the Annual Report on Directors' Remuneration of BBVA, but does not 
authorize those of other technical and specialist professionals. 

In this regard, the Board of Directors has approved the new contractual conditions for the Chief Executive Officer and 
the executive director Head of GERPA that, according to the framework established in the Policy, includes, among 
others,  the  transformation  of  the  previous  defined-benefits  system  of  the  Chief  Executive  Officer  has  been 
transformed  into  a  defined-contribution  system,  as  well  as  the  determination  of  the  annual  contribution  to  such 
system. Moreover, these contractual changes have involved the elimination of the possibility for the Chief Executive 
Officer of receiving the retirement pension in advance and established a post-contractual non-compete agreement for 
a  period  of  two  years,  after  they  cease  as  BBVA  executive  directors,  in  accordance  to  which  they  shall  receive 
remuneration  in  an  amount  equivalent  to  one  annual  fixed  remuneration  for  every  year  of  duration  of  the  non-
compete arrangement which shall be paid periodically over the course of the two years in the event of severance on 
grounds other than their own retirement, disability or dereliction of duties; as well as the removal of the right of the 
executive director Head of GERPA to receive an indemnity. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

80 

 
 
 
According to the new applicable regulation to credit institutions on remuneration, in particular, to the Circular 2/2016 
of the Bank of Spain and the European Banking Authority Guidelines on sound remuneration policies, the Board has 
approved  in  2017,  the  new  basic  contractual  framework  for  notice,  compensation  and  post-contractual  non-
competition applicable to Senior Management with effect from January, 1, 2018. 

Further to section C.2.1, we provide brief indications regarding what the regulations establish about the composition 
and functions of each board committee: 

• Audit and Compliance Committee: Article 29 of the Board Regulations establishes that the Audit and Compliance 
Committee will be formed exclusively by independent directors and its mission will be to assist the Board of Directors 
in overseeing the financial information and the exercise of the Group control duties. The members of the Audit and 
Compliance  Committee,  and  particularly  its  Chair,  shall  be  appointed  taking  into  account  their  knowledge  and 
background in accounting, auditing and risk management. It will have a minimum of four members appointed by the 
Board, one of whom will be appointed taking into account their knowledge of accounting, auditing or both. The Board 
of  Directors  will  also  nominate  the  Chair  of  this  Committee,  who  must  be  replaced  every  four  years.  However,  the 
same person may be re-elected once a year has elapsed since ceasing to hold the position. When the Chair cannot 
be present, his/her duties will be performed by the most long-standing independent director of the Committee, and, 
where more than one person of equal seniority is present, by the eldest. The Committee will appoint a Secretary who 
may or may not be a member of the Committee.  

•  Appointments  Committee:  Article  32  of  the  Board  Regulations  establishes  that  the  Appointments  Committee  will 
consist  of  at  least  three  members,  who  will  be  appointed  by  the  Board  of  Directors,  which  will  also  appoint  the 
Committee Chair. All Committee members must be non-executive directors, with a majority of independent directors. 
Its Chair must be an independent director. When the Chair cannot be present, his/her duties will be performed by the 
most long-standing independent member of the Committee, and, where more than one person of equal seniority are 
present, by the eldest.  

•  Remuneration  Committee:  Article  35  of  the  Board  Regulations  establishes  that  the  Remuneration  Committee  will 
consist of at least three members, appointed by the Board of Directors, which will also appoint the Committee Chair. 
All Committee members must be non-executive directors, with a majority of independent directors. Its Chair must also 
be  an independent director. When  the  Chair  cannot  be present,  his/her  duties  will  be  performed  by  the  most  long-
standing independent member of the Committee, and, where more than one person of equal seniority are present, by 
the eldest.  

•  Executive  Committee:  Article  26  of  the  Board  Regulations  states  that  the  Board  of  Directors  may,  in  accordance 
with the Company Bylaws and with the favorable vote of two-thirds of its members, appoint an Executive Committee, 
ensuring that there is a majority of non-executive directors over executive directors. The Executive Committee will be 
chaired by the Chairman of the Board of Directors, or when this is not possible, by whomever the Company Bylaws 
determines. The secretary of the Committee will be the Secretary of the Board. If absent, the person the meeting’s 
members appoint for this purpose will stand in for the secretary.  

• Risk Committee: Article 38 of the Company Board Regulations establishes that the Risk Committee will consist of at 
least  three  members,  appointed  by  the  Board  of  Directors,  which  will  also  appoint  the  Committee  Chair.  All 
Committee members must be non-executive directors, of whom at least one third must be independent directors. Its 
Chair must also be an independent director. When the Chair cannot be present, his/her duties will be performed by 
the most long-standing independent director of the Committee, and, where more than one person of equal seniority is 
present, by the eldest. 

• Technology and Cybersecurity Committee: The Technology and Cybersecurity Committee regulations establish that 
it will have a minimum of three members appointed by the Board among its directors, which will also nominate the 
Chair  of  this  Committee.  For  this  purpose,  the  Board  will  take  into  consideration  the  knowledge  and  experience  in 
technology,  information  systems  and  cybersecurity  matters.  When  the  Chair  cannot  be  present,  the  Committee 
meetings will be chaired by the most senior member of the Committee and, where more than one person of equal 
seniority are present, by the eldest. 

As a supplement to section C.2.5 on the key activities of the Risk Committee throughout 2017, it is to be noted that 
the Chairman of the Risk Committee presented to the Board of Directors a report on the activities of the Committee in 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

81 

 
 
 
 
 
2017. The report gave an account of the meetings held by the Committee over the year and explained that the direct 
relationship  had  been  strengthened  between  the  Committee  and  the  Group  Chief  Risk  Officer.  This  was 
supplemented by the involvement of the heads of the various divisions of the Risk area, both at the holding level and 
at the level of each business unit of the Group. In his opinion this allowed for the proper performance of the duties 
assigned to the Committee by the Board. As to the Committee's activity in each of the main functions assigned to it 
by  the  Board,  he  referred  to  the  General  Risk  Appetite  Framework  of  the  BBVA  Group,  which  the  Committee  had 
analyzed  before  submitting  it  to  the  consideration  of  the  Board.  In  particular,  he  said  that  the  Committee  had 
analyzed  in detail  the  Risk  Appetite  Statement  and  the  core  metrics  for  risk  management  and control  in  the  BBVA 
Group, which in addition were monitored on an ongoing basis by the Committee to ensure that they stay within the 
thresholds specified by the Board. He said that the Risk Committee permanently monitors the performance of metrics 
"by type of risk" approved by the Executive Committee, and the disaggregation of the core metrics. The Committee 
Chair pointed out that another of the Committee's main function is to monitor the performance of the Group's risks. It 
does this in a structured manner by monitoring the risks by type per business unit, portfolio and sector, paying special 
attention to the main borrowers and risks in each category and sector to be appropriately aware of the trends of the 
entity's main risks. Regarding other risks, he explained that the Committee monitors them, holding specific meetings 
for each, in addition to regular, monthly reporting to the Chief Risk Officer on the core metrics and factors impacting 
their performance. Also pointed that special attention is also paid by the Committee to the performance, monitoring 
and control of  non-financial  risks,  namely  operational  risk.  In  the  domain  of  risk  policy,  he  said  that the  Committee 
had  monitored  and  controlled  corporate  policies  prior  to  their  submission  to  the  Executive  Committee.  The  report 
touched upon the Committee's monitoring of the infrastructure and resources relied on by the Risk area for the proper 
performance of its duties, and said that it had been verified that the Group's Risk area had the resources, systems, 
structures  and  means  required  to  implement  the  Board's  risk  strategy.  As  to  other  functions,  he  said  that  the  Risk 
Committee had been directly involved in the analysis of the indicators included in the Remuneration Policy approved 
by  the  Board  of  Directors,  which  were  submitted  to  the  Annual  General  Meeting  for  approval,  to  ensure  said 
indicators are aligned with an adequate institution-wide risk control and management model and with the parameters 
established  in  the  Group's  General  Risk  Appetite  Framework.  He  also  noted  that  the  Committee  has  reviewed  the 
regulatory  reports  that  are  relevant  to  the  Group,  including the  Capital  and  Liquidity  Self-Assessment  Plan  and  the 
Group Recovery Plan, to align them with the General Risk Appetite Framework and verify the adequate preparation 
and implementation of the applicable stress scenarios.  He also said that the Committee supervises the risk strategy's 
alignment  with  price  policies  on  an  ongoing  basis,  fostering  the  inclusion  of  profitability  metrics  in  terms  of  risk 
appetite in the risk monitoring and control model. Finally, was set out the tasks that the Risk Committee has analyzed 
and  debated  the  Group's  Risk  Appetite  Framework  proposal  for  2018,  in  accordance  with  the  Institution's  general 
decision making process, which is coordinated with the annual budget preparation process. 

Likewise,  regarding  the  most  important  actions  of  the  Remuneration  Committee  during  2017,  the  Chairman  of  the 
Remuneration Committee submitted a report to the Board on its activities during 2017 including, among others, the 
Committee works on the proposals to the Board on the remuneration policy for directors, senior managers and other 
employees whose professional activities may have a significant impact on the Group’s risk profile (Identified Staff). 

Therefore,  it  should  be  noted  that  as  the  main  activities  carried  out  in  2017,  the  Remuneration  Committee  has 
submitted  to  the  Board  a  proposal  for  a  new  BBVA  Directors’  Remuneration  Policy  for  the  years  2017,  2018  and 
2019,  which  was  approved  by  the  General  Shareholders’  Meeting  held  on  March  17,  2017,  as  well  as  a  new 
remuneration policy for BBVA’s Identified Staff, and the approval of a new corporate remuneration policy applicable 
to  all  employees  of  the  Bank  and  of  subsidiaries  forming  part  of  its  consolidated  group,  in  line  with  the  new 
regulations published in 2016 and best market practices on remuneration.   

In execution of said remuneration policies, the Committee has analyzed the necessary proposals to be submitted to 
the Board for application of the policies.  

In  particular,  regarding  the  remuneration  issues  of  executive  directors,  the  Committee  submitted  to  the  Board:  the 
settlement of the Annual Variable Remuneration; the updating of the deferred parts of the variable remuneration of 
previous  years;  the  determination  of  the  fixed  and  target  variable  remuneration  for  2017;  the  determination  of  the 
annual and multi-year indicators for the calculation of the Annual Variable Remuneration as well as their weightings, 
targets and new scales for achievement, minimum thresholds  Attributable Profit and Capital Ratio established in the 
respective remuneration policies for Directors and Identified Staff as ex ante adjustments to variable remuneration, 
and  the  corresponding  scales  established  to  determine  the  generation  of  annual  variable  remuneration  in  2017. 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

82 

 
 
 
Moreover,  the  Committee  has  determined,  for  its  proposal  to  the  Board,  the  contractual  conditions  for  the  Chief 
Executive Officer and the executive Global Economics Regulations and Public Affairs Director ("GERPA Director"). 

Regarding the remuneration issues of Senior Management, the Committee’s activities have been especially intense 
on reviewing its basic contractual framework in light of the new applicable regulations. In this regard, has carried out 
the  determination  of  the  basic  contractual  conditions  for  the  Senior  Management  regarding  its  fixed  and  target 
variable remuneration; has determined the contributions to the pension schemes and other applicable remuneration; 
has analyzed the Bank’s contractual commitments with members of the Senior Management for notice, compensation 
and post-contractual non-competition, submitting to the Board the corresponding proposals.  

The Committee has reviewed as well the application of the Remuneration Policy for Identified Staff during the closing 
exercise  2016,  including  the  process  carried  out  by  the  Bank  to  identify  this  Staff,  and  as  well  has  received 
information concerning application of the procedure for identification of Identified Staff in the BBVA Group in 2017. 

Furthermore, among other duties, the Committee has proposed to the Board for its approval and submission to the 
General  Shareholders  Meeting:  the  Annual  Report  on  Directors’  Remuneration,  and  the  agreement  concerning  the 
ratio 1:2 between the fixed and the variable remuneration for a specified number of members of the Identified Staff.  

Detailed information on the activity carried out by the Remuneration Committee is available in the Bank’s corporate 
website (www.bbva.com). 

With  respect  to  section  D  (Related-party  and  Intragroup  Transactions),  see  Note  53  of  the  BBVA  Annual 
Consolidated  Financial  Statements  for  2017.  With  respect  to  section  D.4,  it  details  the  transactions  conducted  by 
Banco Bilbao Vizcaya Argentaria, S.A. at the close of the year, with the company issuing securities on international 
markets, carried out as part of ordinary trading related to the management of outstanding issuances. Moreover, with 
respect  to  section  D.4,  please  refer  to  the  section  entitled  “Offshore  financial  centers”  in  the  BBVA  Consolidated 
Management Report for 2017. 

As  to  adherence  to  codes  of  ethics  or  good  practice,  it  is  to  be  noted  that  in  2011  the  BBVA  Board  of  Directors 
approved the Bank's adhesion to the Code of Best Tax Practices (Código de Buenas Prácticas Tributarias) approved 
by Foro de Grandes Empresas according to the wording proposed by the State Tax Administration Agency (AEAT). 
During this year, it has been compliant with the contents of this Code. Moreover, BBVA is committed to applying the 
provisions of the Universal Declaration of Human Rights, Principles of United Nations Global Compact (which BBVA 
has formally signed), Equator Principles (to which BBVA has been formally adhered since 2004), the United Nations 
Responsible  Investment  Principles,  the  Green  Bond  Principles,  and  other  conventions  and  treaties  involving 
international  organizations  such  as  the  Organization  for  Economic  Cooperation  and  Development  and  the 
International  Labor  Organization.  In  addition,  BBVA  is  a  member  of  the  United  Nations  Environmental  Program 
Finance Initiative and the Thun Group of Banks on Human Rights. 

This annual report on corporate governance has been approved by the company’s board of directors on 12 February 
2018. 

List whether any Directors voted against or abstained from voting on the approval of this Report. 

NO 

This  English  version  is  a  translation  of  the  original  in  Spanish  for  information  purposes  only.  In  case  of  a 
discrepancy, the Spanish original will prevail. 

83 

 
 
 
 
NON-FINANCIAL INFORMATION ANCILLARY TO THE MANAGEMENT 
REPORT OF BANCO BILBAO VIZCAYA ARGENTARIA, S.A. 

As a complement to the non-financial information set out in the  Management 
Report  of  Banco  Bilbao  Vizcaya  Argentaria,  S.A.,  drafted  by  the  Board  of 
Directors of the Company at its meeting held on February 12, 2018, and for the 
purposes  of  providing  greater  detail  of  its  content,  set  forth  hereinafter  is  the 
information on these matters with relation to the Company that is included in 
the Consolidated Management Report of the BBVA Group. 

This English version is a translation of the original in Spanish for information purposes 
only. In case of a discrepancy, the Spanish original will prevail. 

 
 
 
 
 
 
 
StrAtEgy And BuSInESS modEl

P.  2

Strategy and business model

Vision and aspiration

During 2017, the BBVA Group made significant progress on its 
transformation process, firmly underpinned by the Group’s 
Purpose and six Strategic Priorities. The Bank’s strategy has 
been strengthened with a particular focus on digitalization 
and customer experience under a new tagline: “Creating 
Opportunities”, as well as the Values established to steer 
the behavior of the Organization as a whole. A necessary 
transformation process in order to adapt to the new 
environment in the financial industry described previously 
and preserve its leadership.

The financial industry is facing an environment characterized 
by an onslaught of regulatory reform which has been 
introduced in recent years at a global level, which has 
resulted in regulatory changes in diverse areas ranging from 
solvency, liquidity, separation of activities, bank resolution, as 
well as affecting investment banking activities. 

New technological developments (big data, artificial 
intelligence, blockchain, the cloud, data processing, 
biometry, etc.) represent a major step forward in improving 
the customer experience, enable data and algorithms to be 
analyzed automatically, as well as providing easy access to 
the best solutions available on the market and, by default, 
the most beneficial conditions. Technological innovations 
reduce unit costs thanks to process automation and 
scalability.

Shifting consumer needs. Customers are seeking a new 
type of banking relationship and are demanding greater 
added-value services based on new needs. Technology is 
enabling these new demands to be met. The use of mobile 
devices has led to changes in the distribution model. 
Consumers are permanently connected, well accustomed 
to digital experiences, and making use of multiple devices 
and applications. The fact is that the number of mobile 
banking users worldwide has grown exponentially in recent 
years and customers are increasingly interacting through 
these devices.

At the same time, new players are entering the financial 
industry and specializing in specific parts of the value 
chain (payments, financing, asset management, insurance, 

etc.). These new players include fintech companies as well 
as digital giants, who are already competing with banks 
in the new environment, offering very attractive value 
propositions and with major potential.

Data forms the crucial element for helping people take 
financial decisions, provided customers consent to their 
data being used. In this regard, at BBVA we believe it is 
essential to create a trust circle  with customers, given that 
data is a crucial element for better understanding them. 
Applying intelligence to these data can provide customers 
with personalized services that offer higher value-added, 
which will increase the trust, thus completing this circle.

Trust circle

Trust

Added
value

Consent

Actionable 
insights

Customer’s 
data

Within this context, the main objective of the BBVA Group’s 
transformation strategy, its aspiration, is to strengthen the 
relationship with its customers. Customers should be the 
main beneficiaries of this new environment in which the 
democratization of financial services is taking place. To do 
so, BBVA is redefining its value proposition, based on the real 
needs of its customers, helping them to make better financial 
decisions through a clear, simple and transparent product 
and service offer, in order to gain their trust.

2017StrAtEgy And BuSInESS modEl

P.  3

Our Aspiration

Through an easy and 
convenient experience: 
DIY through digital 
channels or 
human interaction 

Helping our customers
to make the best financial 
decisions offering 
relevant advice

In addition, the value proposition of BBVA must also be easy 
and accessible; in other words, a proposition that offers 
access to its services at any time, from any place and by the 
means chosen by each individual customer, whether on a 
do-it-yourself basis via digital channels, or through human 
interaction. 

Strengthening 
the relationship 
with the customer

Providing the best solutions 
that generate trust to our customers: 
clear,  transparent and honest conditions

2017StrAtEgy And BuSInESS modEl

P.  4

Progress in BBVA’s transformation journey

During 2017, BBVA has continued to make progress in 
achieving its Purpose to bring the age of opportunity to 
everyone, through products and services which help people to 
make better financial decisions and fulfill their goals in life. 

In this regard, and in line with its Purpose, significant steps have 
been taken in pursuit of the Group’s six Strategic Priorities so 
as to make headway in this transformation process.

Strategic Priorities

New standard
in customer experience

Digital
sales

New business
models

Optimize capital
allocation

Unrivaled
efficiency

A first
class workforce

1. A new standard in customer experience

BBVA Group’s main focus is on providing a new standard 
in customer experience that stands out for its simplicity, 
transparency and swiftness, further empowering its 
customers while offering them personalized advice.

BBVA increased its customers ‘ empowerment in 2017 by 
expanding the number of products available on a do-it-
yourself basis, allowing them to interact with BBVA at any 
time and from any place.

Significant progress has been made in improving the 
customer experience in terms of the relationship model and 
products and functionalities.

Various projects have been launched as part of the 
relationship model: MIA, a virtual mobile information 
assistant, and Facebook Messenger BOT (Turkey), live 
chat (Mexico), the front-office tool (Peru) and fast track in 
branches (Spain).

Some of the more prominent new products and 
functional features developed this year include: 
Beconomy and BBVA Cashup (Spain), Tuyyo and digital 
loans to non-customers (the United States), BBVA Plan - 
financial objectives and BBVA financial situation check up 

(Mexico), iris recognition login and Garanti Pay (Turkey), 
one-click credit cards (Argentina) and microinsurance 
against theft from cash withdrawals (Colombia).

In essence, BBVA has a customer-oriented business model 
that offers a differential service with one very ambitious goal: to 
be leaders in customer satisfaction across its global footprint.

In order to know the level of recommendation of BBVA’s 
customers, and therefore , their level of satisfaction, the 
Group applies the Net Promoter Score (NPS) methodology, 
as explained in the section on Customer relationship. The 
internalization and application of this methodology has 
led to a steady increase in the customers’ level of trust, 
as they recognize BBVA to be one of the most secure and 
recommendable banking institutions in every country where 
it operates.

2. Digital sales

At BBVA, it is essential to foster digitalization as part of its 
transformation journey while boosting business on digital 
channels. In this regard, the Bank is developing a significant 
digital offering of products and services.

The relationship model of BBVA is evolving to adapt to the 
multi-channel profile of its customers. The number of digital 
and mobile customers in BBVA Group grew considerably 
in 2017. The 50% tipping point in digital clients has been 
reached in most of the countries where BBVA is present 
(Spain,  the United States, Turkey, Argentina, Chile and 
Venezuela). 

Digital and mobile customers (BBVA Group. Million)

Digital customers 

+25% 

15.4 

18.1 

22.6 

Mobile customers 

+44% 

17.7 

9.0 

12.3 

Dec. 15

Dec.16

Dec.17

Dec. 15

Dec.16

Dec.17

Furthermore, a significant boost to sales through digital 
channels is being made, which is having a very positive 
evolution across the global footprint. In 2017, five million units 
were sold through the mobile devices.

2017StrAtEgy And BuSInESS modEl

P.  5

Digital Sales (By geography. Percentage of total sales YTD, number of 
transactions)

products and markets, not to mention talent and digital 
and entrepreneurial capabilities.

GROUP

SPAIN

USA 

28.0 

28.6 

22.8 

19.4 

16.8 

17.1 

Dec-16

Dec-17

Dec-16

Dec-17

Dec-16

Dec-17

MEXICO 

TURKEY 

SOUTH AMERICA 

21.7 

32.8 

36.9 

11.9 

25.2 

15.4 

Dec-16

Dec-17

Dec-16

Dec-17

Dec-16

Dec-17

3. New business models

Developing new business models is one of the Group’s 
strategic priorities. New business models have been 
developed and implemented through five key levers: i) 
exploring, ii) constructing, iii) partnering, iv) acquiring and 
investing and v) venture capital.

i.  Exploring: seeking out new business opportunities arising 
from companies (startups) and connecting the solutions 
which have been identified with internal projects with the 
goal of achieving real impact. Open innovation is a key 
element for ensuring BBVA can bring the age of opportunity 
to its customers. BBVA is connecting with the global fintech 
ecosystem to create collaboration opportunities which are 
embodied in specific projects and initiatives aimed at having
a real impact. 

The ninth edition of the BBVA Open Talent fintech startups 
competition is a particularly prominent example of the 
exploring activity undertaken in 2017. The Group also 
possesses a network of spaces which serve as a meeting point 
between BBVA and the ecosystem. The BBVA Open Space 
network currently includes Madrid, Bogota and Mexico.

ii.  Constructing: BBVA has also decided to commit to 
creating an internal incubation model that combines 
internal talent and know-how in partnership with “resident” 
entrepreneurs.

iii. Partnering through strategic alliances: ethe goal of this 
lever is to reach mutually beneficial agreements that also 
contribute to providing BBVA’s customers with a better 
value proposition.

iv. Acquiring and investing: BBVA considers investing in 
companies of this type a form of accelerating its digital 
transformation and an excellent way to incorporate new 

v.  Venture capital: complementary to its strategic activities, 
BBVA invests, through the independent venture capital 
company, Propel Ventures Partners, in fintechs and 
startups which are “rethinking” the financial industry. 
BBVA’s goal is not to control these companies but rather 
to play a role as an ally and/or advisor on all aspects where 
the company may need support, as such BBVA has taken 
minority stakes of up to 20%.

4. Optimize capital allocation

The objective of this priority is to improve the profitability and 
sustainability of the business while simplifying and focusing it 
on the most relevant activities.

During 2017 work has been undertaken to develop new tools 
to correctly measure the profitability of each activity. These 
tools are being incorporated in management and corporate 
processes, enabling the Group to continue making progress in 
terms of solvency. Accordingly, the fully-loaded CET1 capital 
ratio stood at 11.1% at the end of 2017, up 18 basis points on 
the close of the previous year.

CET1 fully-loaded (Year-on-year trend in basis points)

+18 b.p.

11.1% 

10.9% 

Dec. 16

Dec. 17

5. Unrivaled efficiency

In an environment of lower profitability for the financial 
industry, efficiency has become an essential priority in BBVA’s 
transformation plan. This priority is based on building a new 
organizational model that is as agile, simple and automated 
as possible.

In this regard, in 2017 BBVA identified the key levers and 
developed the action plans necessary to make this change a 
reality. The Bank is thus transforming its distribution model, 
systems architecture, model of operations, organizational 
structures and processes. And it is  doing so without losing 
sight of providing a new standard in customer experience.

2017StrAtEgy And BuSInESS modEl

P.  6

In 2017, the efficiency ratio closed at 49.5%, below the figure 
of 51.9% in the previous year.

Efficiency ratio (BBVA Group. Percentage)

51.9 

49.5 

2016

2017

6. A first-class workforce

BBVA Group’s most important asset is its people, which is 
why having “a first-class workforce” is one of the six Strategic 
Priorities. This entails attracting, selecting, training and 
retaining top-class talent wherever it may be.

BBVA Group has developed new people management models 
and ways of working which have enabled the Bank to keep 
transforming its operational model, but have also enhanced its 
ability to become a purpose-driven company: a company where 
staff are genuinely inspired and motivated to work for the same 
Purpose of: bringing the age of opportunity to everyone.

2017StrAtEgy And BuSInESS modEl

P.  7

our Values

BBVA engaged in an open process to identify the Group’s 
values, which took on board the opinion of employees from 
across the global footprint and units of the Group. These 
Values define our identity and are the pillars for making our 
Purpose a reality:

1. Customer comes first

We are empathetic: we take the customer’s viewpoint into 
account from the outset, putting ourselves in their shoes to better 
understand their needs.

We have integrity: everything we do is legal, publishable and morally 
acceptable to society. We always put customer interests’ first.

We meet their needs: we are swift, agile and responsive in resolving 
the problems and needs of our customers, overcoming any 

difficulties we encounter.

2. We think big

We are ambitious: we set ourselves ambitious and 
aspirational challenges to have a real impact on peoples’ lives.

We break the mold: we question everything we do to 
discover new ways of doing things, innovating and testing 
new ideas which enables us to learn.

We amaze our customers: we seek excellence in everything 
we do in order to amaze our customers, creating unique 
experiences and solutions which exceed their expectations.

3. We are one team

I am committed: I am committed to my role and my 
objectives and I feel empowered and fully responsible for 
delivering them, working with passion and enthusiasm.

I trust others: I trust others from the outset and work 
generously, collaborating and breaking down silos between 
areas and hierarchical barriers.

I am BBVA: I feel ownership of BBVA. The Bank’s objectives 
are my own and I do everything in my power to achieve them 
and make our Purpose a reality. 

The implementation and adoption of these Values is 
supported by the entire Organization, including the Global 
Leadership, launching local and global initiatives which ensure 
these Values are adopted uniformly throughout the Group. 

In conclusion, at BBVA we are accelerating our transformation in order to be the best bank for our customers. 

Our Values 

Customer comes first

We think  big

We are one team

We are empathetic

We have integrity

We meet their needs

We are ambitious

We break the mold

We amaze our customers

I am committed

I trust others

I am BBVA

2017StrAtEgy And BuSInESS modEl

P.  8

Innovation and technology

BBVA is engaged in a process of digital transformation, the 
main aim of which is to achieve its aspiration of strengthening 
relationships with its customers and being the best possible 
bank for them. Engineering is an essential component of 
this transformation. Its mission has always been to enable 
a technology strategy that provides the foundation for this 
transformation, thus becoming more customer-centric and 
establishing a more global strategy, fast to implement, digital, 
flexible and leveraged on the Group’s data. This must be 
done while continuing to provide support to the Bank’s core 
business: catering to the demand for traditional business 
(multi-segment, multi-product, multi-channel, etc.); and b) 
contributing reliability, with the necessary tools to ensure 
adequate internal controls, based on consistent information 
and data. Another Engineering objective is provide the 
group with all the tools it needs to drive profitability, new 
productivity paradigms and new business processes.

Strategic alliances

Engineering continues to encourage the creation of a 
network of strategic alliances, giving traction to BBVA’s 
digital transformation and complement its technology stack. 
Establishing an ecosystem of strategic alliances with some 
of the leading businesses in the market ensures the adoption 
of innovative technologies, digitalization of the business, 
speed in activation, as well as global deployment of solutions. 
Furthermore, by building a network of technological alliances 
with strategic partners, BBVA will work in close cooperation 
with some of the foremost companies in their respective fields.

In 2017 alliances were established with relevant companies that 
will be responsible, on the one hand, for operating and optimizing 
BBVA’s current technology and, on the other hand, for managing 
the communications infrastructure in a global manner.

The area’s responsibilities continue to be focused on the 
lines of work that were indicated in 2016:

Productivity and reliability

A new technology stack to offer customers services that are 
more suited to their needs, in terms of speed and content.

Alliances with strategic partners to harness cutting-edge 
technology, and the necessary collaboration to speed up 
the transformation process.

Productivity and reliability, i.e. securing improved 
performance from technology, and doing so in a manner that 
is fully reliable and guarantees the highest quality standards.

New technology stack: cloud paradigms

With customers increasingly making use of digital channels, 
and therefore driving an exponential increase in transaction 
numbers, the Group is continuing to develop its IT model into a 
more uniform and scalable system, boosting cloud technology.

During 2017, Engineering continued to construct and deploy 
the building blocks of the new global technological stack for 
the whole of BBVA. This stack shares the cloud attributes of 
flexibility and stability that are demanded by the digital world, 
while strictly complying with regulatory requirements. The 
first pilot projects have been executed on the blocks with 
good results. This new stack will enable real-time access, a 
new approach to data management and the optimization of 
processing costs, providing customers with a service that 
caters directly to their needs.

Engineering continues to focus on productivity as part of 
the transformation process. Greater productivity is needed 
to provide our customers with the best possible service while 
being profitable. The area is therefore working on the following:

Technology transformation at two levels:

• Hardware: creating lower-cost infrastructure 

components based on the cloud paradigm. There 
has been very significant progress in the use of this 
infrastructure in Spain, and Mexico is beginning to use it, 
resulting in an increase in productivity.

• Software: multiple global functionalities have been 
constructed, reused by various of the Group’s 
geographic areas, and construction continues on the 
technological stack with a high level of automation.

Transformation of operations: an initial operations 
optimization exercise has been carried out with good results, 
and the necessary working methodology has been created to 
implement it throughout the whole Group. The first robotics 
activities have also been carried out in Spain.

It is crucial to obtain the best possible performance from 
infrastructures, architectures, operations and internal 
processes, and to do so in a way that is fully reliable. 
Reliability remains another key factor for the Engineering 
function and digital transformation. 

In 2017 programs have been executed to improve reliability, 
resulting in a reduction of the volume of incidents in the Group.

2017StrAtEgy And BuSInESS modEl

P.  9

responsible banking model

At BBVA we have a differential banking model that we refer 
to as responsible banking, based on seeking out a return 
adjusted to principles, strict legal compliance, best practices 
and the creation of long-term value for all stakeholders. It 
is reflected in the Bank’s Corporate Social Responsibility 
or Responsible Banking Policy. The Policy’s mission is to 
manage the responsibility for the Bank’s impact on people 
and society, which is key to the delivery of BBVA’s Purpose.

All the business and support areas integrate this policy into 
their operational models. The Responsible Business Unit 
coordinates the implementation and basically operates as a 
second line for defining standards and offering support. 

The responsible banking model is supervised by the Board of 
Directors and its committees, as well as by the Bank’s Global 
Leadership Team, chaired by the CEO. 

The four pillars of BBVA’s responsible banking model are as 
follows:

Balanced relations with its customers, based on 
transparency, clarity and responsibility.

Sustainable finance to combat climate change, respect 
human rights and achieve the UN Sustainable Development 
Goals (SDGs).

Responsible practices with employees, suppliers and other 
stakeholders.

Community investment to promote social change and 
create opportunities for all. 

During 2017, the Group has worked on a climate change 
and sustainable development strategy which provides 
comprehensive coverage for the management of risks and 
opportunities deriving from the fight against climate change and 
the achievement of the Sustainable Development Goals (SDGs). 
BBVA’s approach to these kinds of risks and opportunities are 
described in the section on Sustainable finance. 

20175. PrImAry StAKehoLDerS

P.71

5. 2. The customer

5. 2. 1. customer experience

One of BBVA’s main Strategic Priorities is to provide “a 

new standard in customer experience” that stands out 

At BBVA we are all creators of experiences for our 

for its simplicity, transparency and swiftness; empowering

customers.

customers while offering them personalized advice.

In order to achieve this, we rely mostly on the power of design 

We are seeking to take advantage of our relations with 

customers in a fair and transparent manner.

As mentioned in the section on Strategy, enriching customer 
experience is done through a customer-centric business 
model that offers a differential service with a very ambitious 
goal: to be leaders in customer satisfaction across our 
global footprint.

cuStomEr rElAtIonShIP

Further, as part of the organizational changes taking place 
within the Group, in July 2016 the customer Solutions
area, responsible for the creation and development of new 
products, was restructured to adapt to our customers’ needs.
The new area has four main tasks:

Customer relationship

thinking as the basis for designing our products and services.
Design thinking is much more than making things look 
attractive; it involves mainly the ability of leading companies 
to put their customers at the center of their businesses. It 
combines social factors, demographic and technological 
trends and a deep understanding of consumer behavior. It 
starts with obtaining an understanding of our customers; 
knowing who they are and what drives their behavior. It helps 
us to define the problems we want to resolve and ensures that 
customers are always at the heart of any solution.

P.  10

Grow and transform our business, redefining and shaping 
the Bank’s relationship with our customers.

Develop internal capabilities for creating new products 
customer experience
and customer experiences.

Maintain innovation as a fundamental pillar of BBVA.

BBVA’s main focus of attention is to satisfy its customers’ needs 
Launch and acquire new businesses that differ from 
and connect with them in a more attractive way that combines 
BBVA’s usual activities.
innovation, technology and experience. That is because a 
new standard in customer experience is one of the Group’s 
Strategic Priorities, as explained in the Strategy section.

A customer-centric approach

A customer-centric approach

The way in which customers interact with their banks has 
changed radically. We are firmly in the “do-it-yourself” era,
an era of new technologies, where customers want to be 
There has been a radical change in the way clients interact 
connected anytime, anywhere. To remain competitive and 
with banks. “Do it yourself”, new technologies and the desire of 
still be a key player in a changing environment, the Customer 
customers to be connected at any time and from anywhere is 
Solutions area is promoting a customer-centric mentality 
booming. In this changing scenario, BBVA has a clear strategy: 
throughout the Organization. We want to put the customer 
to put the customer at the center of everything we do. 
at the heart of everything we do, in accordance with the 
following principles:

The objective of BBVA is to move from being infrastructure 
providers around the money to helping our clients in making 
The transformation of the Group should be guided 
financial decisions, providing them with relevant advice and 
by our customers’ demand for unique and innovative 
solutions with greater added value. In short: at BBVA we want 
experiences.
to have a positive impact on the lives of people and companies.

We are investing in capital and talent to create a future of 
opportunities for our customers.

In addition, BBVA promotes a customer-centered mentality 
throughout the Organization, because it considers all 
its employees can have a positive effect on customers, 
regardless of the department they work in. That is why 
it is implementing new ways of doing things, such as 
design thinking method, intra-entrepreneurship, external 
collaboration, and other.

BBVA is also becoming an increasingly global bank through 
its focus on creating global products and experiences. This 
allows it to leverage best practices, wherever they come from. 
This model of creation is present in each global project, and 
is supported by two key elements: the triangle and 3-6-9. 
It aims to offer incredible experiences to customers, while 
reducing execution time.

The triangle is formed by three vertices: business, customer 
experience and technology. It represents the connection 
between three disciplines in a single project: those 
responsible for the business, for user experience (designers 
and data experts) and for the responsibles for technology (or 
software engineers).

BBVA is also becoming an increasingly global bank through 
its focus on creating global products and experiences. This 
allows us to leverage our best practices, wherever they come 
from, to the benefit of our customers.

To do this we are reorganizing around a new concept known 
as the triangle. The Triangle has three vertices: business,
customer experience and technology, where Customer 
Solutions would be at the center.
Relationship model

Business

Technology

Experience

The aim of the 3-6-9 methodology is to speed up the pace of 
Our Customer Solutions team relies on design thinking and 
creation and launch solutions onto the market in record time, 
collaborative work to create an inspiring vision for the future.
starting from when teams are defined until the solution is 
It is also responsible for project planning and execution. The 
made available to customers. 
focus on creativity and execution ensures us the possibility to 
make digital innovation available for our customers. This team 
was originally located in Spain, the United States and Mexico.

Net Promoter Score

Agility, simplicity and transparency are key factors that 
mark the improvement initiatives at BBVA Group to ensure 
that all customer interactions with the Bank are a positive 
experience.

The internationally recognized Net Promoter Score (NPS 
or Net Recommendation Index - IReNe) methodology 
calculates the level of recommendation, and hence, the level 
of satisfaction of BBVA customers with its different products, 
channels and services. This index is based on a survey that 
measures on a scale of 0 to 10 whether a bank’s customers are 
positive (score of 9 or 10), neutral (score of 7 or 8) or negative 
(score of 0 to 6) when asked if they would recommend their 
bank, a specific product or a channel to a friend or family 
member. This is vital information for identifying their needs 
and drawing up improvement plans, on multidisciplinary teams 
work to create unique and personal experiences.

2017BBVA IN 2016cuStomEr rElAtIonShIP

P.  11

The Group’s internalization and application of this 
methodology over the last six years has led to a steady 
increase in the customers’ level of trust, as they recognize 
BBVA to be one of the most secure and recommendable 
banking institutions in every country where it operates.

In 2017, BBVA ranked first in the NPS indicator in eight 
countries (seven in 2016): Spain, Mexico, Turkey, Argentina, 
Colombia, Peru, Venezuela and Paraguay. By channels, there 
was also an improvement in this indicator in both digital 
banking and branches, with the improvement experienced 
among digital customers being greater.

Net Promoter Score (NPS) (31-12-2017)

Spain 

Mexico 

Turkey 

Argentina 

#1 

#1 

#1 

#1 

Colombia 

Peru 

Paraguay 

Venezuela 

#1 

#1 

#1 

#1 

Peer Group: Spain: Santander, CaixaBank, Bankia, Sabadell, Popular // Mexico: Banamex, 
Santander, Banorte, HSBC // Turkey: AKbank, Isbank , YKB, Deniz, Finanz //  
Argentina: Galicia, HSBC, Santander Río // Colombia: Davivienda, Bogotá, Bancolombia //  
Peru: Interbank, BCP, Scotiabank // Paraguay: Continental, Itaú, Regional //  
Venezuela: Banesco, Mercantil, Banco de Venezuela. 

TCR Communication

The Transparent, Clear and Responsible (TCR) 
Communication project promotes transparent, clear and 
responsible relations between BBVA and its customers. 

T is for transparency: providing customers with all relevant 
information at the right time, maintaining a balance 
between benefits and costs.

C is for clarity, meaning easy to understand. It is achieved 
by the Group through language, structure and design.

R is for responsibility, and means looking after the 
customers’ interests in the short, medium and long term.

The objectives are to help customers make informed 
decisions, improve customer relations with the Bank, look 
out for their interests and make BBVA the most transparent 
and clearest bank in all the markets where it operates. It also 
means BBVA can attract new customers and encourage 
existing customers to recommend it. 

The project is coordinated by a global team together with a 
network of local TCR owners located in the main countries 
where the Bank operates, while its execution involves the 
participation of many of the Bank’s areas and employees.

The project has two main lines of work: 

Implement TCR to transform the traditional bank, through 
the creation of product cards, the adaptation of the 
agreements to a TCR format, the amendment of the claims 
response letters and the follow up of the telephone sales 
and advertising of the Entity.

 Implement TCR in the new bank and progress in the 
training and change towards a TCR culture.

TCR indicators 
BBVA has an indicator called the Net TCR Score (NTCRS), 
which measures the degree to which customers perceive 
BBVA as a transparent and clear bank in comparison with 
its peers in the main geographic areas where the Group 
operates. 

In 2017 BBVA was in first place in six countries: Mexico, 
Turkey, Colombia, Peru, Venezuela and Uruguay.

2017cuStomEr rElAtIonShIP

P.  12

customer care

Complaints and claims

The BBVA Group has an appropriate claims management 
and service model that positively transforms customer 
experience. Customer opinions are gathered by digital 
feedback quickly and efficiently, allowing BBVA to anticipate 
any problems that they may have in real situations and 
meet their expectations. In this way, BBVA wants to 
respond precisely to its customers’ demands, avoiding bad 
experiences that can harm its image and lose trust.

In line with the commitment to digital transformation, 
any type of opinion provided by the customer is examined, 
whatever its source (NPS, digital feedback, complaints, 
claims, etc.). In addition, BBVA is active in the social media, 
which gives it the opportunity to respond and manage 
negative comments from dissatisfied customers, and offer 
solutions to problems with simple, friendly, quick and above 
all personalized responses.

Customer claims in 2017 showed a growth trend compared to 
the previous year in Spain, a very focused increase in clauses 
related to mortgage loans. Mexico, with the biggest active 
customer base, is also the country with the biggest number of 
claims.

Number of claims before the banking authority 
(For each 10.000 active customers) (1) 

Spain 

The United States

Mexico

Turkey

Argentina

Chile

Colombia

Peru

Venezuela

Paraguay

Uruguay

Portugal

2017
4,87

4.96

16.12

3.21

2.68

5.55

21.65

2.21

1.04

0.79

0.41

34.84

2016
0.82

n/av

19.87

3.76

1.90

5.90

19.69

2.02

1.93

0.19

0.39

43.66

Main indicators of claims (BBVA Group)

Number of claims before the banking authority (for each 
10.000 active customers)

Average time for settling claims (normal days)

Claims settled by First Contact Resolution (FCR) (%)

2017

10.02

2016

9.93

7

31

12

37

n/av = not available

(1) The banking authority refers to the external body in which the customers can complain 
against BBVA.

The average time for settling claims in the Group has been 
reduced by nearly half, mainly due to the significant reduction 
in the average time for resolution in Mexico (from 13 days in 
2016 to 4 in 2017).

The various claims units in BBVA Group are constantly evolving, 
optimizing processes and improving and developing new 
functionalities to which defined protocols are applied. All this will 
lead to greater efficiency in the service offered to customers. 

In addition, work continues on a specific site for recording 
and monitoring the claims metrics. All the information related 
to complaints and claims is loaded into it, and it generates 
reports that analyze changes and behavior that is reported to 
senior management. The site also includes work on a system 
of alerts on the main claims indicators by country, designed to 
ensure compliance with the benchmark indicators based on 
the acceptable number of claims for each country.

The Group’s claims units implemented action plans on a 
regular basis, in which the most important initiatives to be 
carried out were prioritized to solve the problems detected, 
based on understanding of the root causes identified in the 
claims analysis.

In short, BBVA’s claims management is an opportunity to 
offer greater value to customers and increase their loyalty to 
the Group.

Average time for settling claims by countries (normal days)

Spain 

The United States

Mexico

Turkey

Argentina

Chile

Colombia

Peru

Venezuela

Paraguay

Uruguay

Portugal

n/av = not available

2017
25

3

4

2

7

5

4

12

13

6

8

5

2016
15

n/av

13

1

8

6

4

15

4

5

6

3

The claims settled by the First Contact Resolution (FCR) 
model account for 31% of total claims, thanks to the 
management and attention of these claims are aimed to 
reduce the time of resolution and increase the quality service, 
improving so the customer experience.

2017cuStomEr rElAtIonShIP

P.  13

Claims settled by First Contact Resolution (FCR. Percentage)

Spain (1)

The United States

Mexico

Turkey (2)

Argentina

Chile

Colombia

Peru

Venezuela

Paraguay

Uruguay

Portugal (3)

n/a = not applicable

n/av = not available

2017
n/a

63

38

44

27

6

73

4

1

28

12

n/a

(1) In Spain, is applicable a FCR type called IRR (Immediate resolution response) to credit 
card incidents, but not claims.

(2) In Turkey, the weighting is calculated by the total number of customers.

(3) This kind of management does not apply in Portugal.

Customer Care Service and Customer 
Ombudsman

Other

Total

On the other hand, 153,061 cases were not admitted to 
processing as they did not comply with the requirements 
of OM ECO/734. Practically 90% of the claims received 
corresponded to mortgage loans, mainly to expenses from 
the formalization of mortgages.

In 2016, the admitted claims amounted to 23,060 and the 
cases resolved and concluded amounted to 20,279, an 88% 
of the issues.

Claims handled by Customer Care Service by complaint type (Percentage)

2016
n/a

n/av

40

39

34

18

78

4

8

35

16

n/a

Type
Resources

Assets products

Insurances

Collection and payment services

Financial counselling and quality service

Credit cards

Securities and equity portfolios

2017
9

79

1

2

2

4

1

2

2016
24

27

7

8

7

10

5

12

100

100

The activities of the Customer Care Service and Customer 
Ombudsman in 2017 were carried out in accordance 
with the stipulations of Article 17 of the Ministerial Order 
(OM) ECO/734/2004, dated March 11, of the Ministry of 
the Economy, regarding customer care and consumer 
ombudsman departments at financial institutions, and in line 
with the new “Regulations for Customer Protection in Spain” 
of the BBVA Group approved by the Board of Directors of 
the Bank in 2015, regulating the activities and powers of the 
Customer Care Service and Customer Ombudsman.

The Customer Care Service processes complaints and 
claims addressed to both the Customer Ombudsman 
and the Customer Care Service itself in the first instance, 
except for matters falling within the powers of the Customer 
Ombudsman as established in the aforementioned regulation.

Activity report on the Customer Care Service in Spain

2017 was marked by a difficult environment, above all 
relating to the various clauses in mortgage loan agreements 
(arrangement fees), which have conditioned the figures 
for claims in the Spanish financial system. In addition, the 
Customer Care Service Department assumed the claims of all 
customers from Catalunya Bank, which were integrated into 
BBVA in September 2016, which resulted in a greater number 
of claims compared to the previous year. 

Customer claims admitted by BBVA’s Customer Care Service 
in Spain amounted to 174,249 cases in 2017, of which 171,146 
were resolved by the Customer Care Service itself and 
concluded in the same year, which accounted for 98% of the 
total. A total of 3,103 cases remained as pending analysis.

Claims handled by Customer Care Service according to resolution (Number)

In favor of the person submitting the claim

Partially in favor of the person submitting the 
claim

In favor of the BBVA Group

Total

2017
29,041

90,047

52,058

171,146

2016
7,071

2,830

10,378

20,279

The claims management model and the principles governing 
the activity of the Customer Care Service are aimed at 
achieving recognition and trust on the part of the Group’s 
customers, with the aim of increasing their satisfaction 
levels. The model operates from the origination stage, as the 
Customer Care Service sits on the committees presenting 
new products and services. In this way, possible customer 
dissatisfaction can be anticipated and avoided.

Additionally, in accordance with the recommendation of the 
regulatory body, progress continued in 2017 on the ambitious 
training plan that has been created for the whole team 
making up this Service. The aim is to guarantee the BBVA 
managers have the knowledge to improve identification of 
customer needs and contribute high added value solutions. 

Report on the activity of the BBVA Group Customer 
Ombudsman in Spain

In 2017, the Customer Ombudsman maintained the goal 
common to the BBVA Group as a whole of unifying criteria 
and fostering the protection and security of customers, 
making progress in compliance with regulations on 
transparency and customer protection. With the aim of 
passing on effectively its reflections and criteria on matters 
subjected to its consideration, the Ombudsman meets with 

2017cuStomEr rElAtIonShIP

P.  14

areas and units in BBVA Group: Insurance, Pension Plan 
Manager, Business, Legal Services, etc.

The number of customer claims managed by  the Customer 
Ombudsman for resolution in 2017 was 1,661. Of these, 
121 were finally not processed as they did not meet the 
requirements set out in OM ECO/734/2004.

Claims handled by the Customer Ombudsman by complaint type (Number)

Type

Insurance and welfare product

Assets operations

Investment services

Liabilities operations

Other banking products (credit card, ATM, etc.)

Collection and payment services

Other

Total

2017

600

367

133

257

140

69

95

2016

590

305

141

175

100

63

127

1,661

1,501

The type of complaints managed in the table above follow 
the criteria established by the Complaints Department of the 
Bank of Spain in their requests for information.

Claims handled by Customer Ombudsman according to resolution (Number)

In favor of the person submitting the claim

Partially in favor of the person submitting the claim

In favor of the BBVA Group

Suspended processing

Total

2017
-

797

622

8

2016
-

861

516

-

1,427

1,377

51.48% of the customers who submitted a claim to the 
Ombudsman in 2017 reported some level of satisfaction, 
either because of the decision of the Customer Ombudsman 
or its role as mediator between BBVA Group entities and 
customers. 

Customers who are not satisfied with the Customer 
Ombudsman’s response may refer the matter to the official 
supervisory bodies (the Bank of Spain, CNMV and the 
Directorate General of Insurance and Pension Funds). The 
number of claims submitted by customers to the supervisory 
bodies in 2017 was 127.

In 2017, BBVA Group continued to make progress in 
implementing the suggestions of the Customer Ombudsman 
related to adapting products to the profile of customers and 
the need for transparent, clear and responsible information. 
The recommendations and suggestions made by the 
Customer Ombudsman are focused on increasing the level 
of transparency and clarity of information that BBVA Group 
provides for its customers, both in its commercial products 
that it makes available to them, and in compliance with the 
orders and instructions issued by customers. The aim is to 
guarantee that customers understand the nature and risks of 

the financial products that they are offered, that the product 
is adapted to the customer profile and that the information 
provided by the Entity is impartial and clear, including the 
advertising targeted at customers. To do so, the Group is 
employing the Transparent, Clear and Responsible (TCR) 
communication initiative for Responsible Business, providing 
as much data and documentation as necessary.

In addition, with the increasing digitalization of the products 
offered to customers and their growing complexity, a special 
sensitivity is required with some groups of customers that 
due to their profile, age or personal situation present a high 
level of vulnerability.

Operational risk management and customer 
protection

Security measures have been strengthened in 2017 as a 
result of the increase in cyber threats and cyber crime in 
general. Protection and prevention strategies have been 
applied to mitigate the risk of attacks and their possible 
impacts on internal and external resources. 

A working methodology has been developed to allow the 
deployment of baselines (resources, capacities, plans 
and responsibilities) according to the different vectors of 
attack, based on four key elements: prevention, preparation, 
response and recovery. This working methodology forms part 
of a general framework that BBVA defined at the end of 2016 
for the Group’s organizational resilience, geared to:

improving the procedures for detection, prioritization and 
escalation; 

improving the global capacity for reaction and response; and

strengthening the technical teams in all the countries 
dedicated to cybersecurity and engineering risk 
management.

In addition, the capacities created by the Engineering Risk 
& Corporate Assurance (ERCA) committee have been 
consolidated in the area of security mechanisms, and 
specifically in the area of identification and authentication, 
allowing the Group to generate new customer experiences 
and improve existing ones. As a result of this work with a 
single team, together with the business areas, and with the 
precept that the customer is first, a significant increase in 
new experiences for customers has been noted, which allows 
BBVA to follow the path of the latest technological innovations 
offered by the major players. 

A number of initiatives have been taken within the area of 
business continuity, in other words, incidents with a low 
probability of occurrence and very high impact, such as 
reviewing and updating the corporate regulations; continuing 

2017cuStomEr rElAtIonShIP

P.  15

with the implementation of the business impact analysis, with 
the resulting update of the continuity plans; and reviewing 
technological dependency on critical processes, informing the 
corresponding continuity committees of their results so they can 
be aware and improve response where necessary, in a scenario 
of unavailability due to failures in the information systems.

As regards personal data protection, there has been much 
work done in 2017 to implement the General Data Protection 
Regulation in BBVA Group, which will enter into force in 2018. 
Moreover, in compliance with one of the new requirements 
under the aforementioned Regulation, a Data Protection 
Officer for the BBVA Group was appointed.

During 2017 numerous business continuity strategies have 
been activated in BBVA Group, among them related to the 
earthquakes in Chile, and particularly Mexico; those affecting 
the United States as a result of hurricanes and storms: 
Harvey in Texas, Irma in Florida and Stella in New York; the 
problems of social conflict in Venezuela; serious flooding 
in the north of Peru; and the torrential rains in the area of 
Mocoa, Colombia.

With respect to the personal data security measures, and 
in line with the above, a supplementary organizational 
project was implemented to review and update all functions, 
processes, methodologies, classification models, controls, 
incident management, etc. and ensure they are adapted to 
the new Regulation.

2017StAff InformAtIon

P.  16

Staff information

team management

BBVA’s most important asset is its team: the people who 
make up the Group. That is why one of BBVA’s six Strategic 
Priorities is a first-class workforce. 

As of December 31, 2017, BBVA Group had 131,856 
employees located in over 30 countries, 54% of them women 
and 46% men. The average age of the workforce was 37.5 
years. The average length of service in the Organization was 
10.2 years, with a staff turnover of 7.3% over the year.

BBVA Group (December 2017)

THE UNITED 
STATES 
10,928 

MEXICO 
37,207 

SOUTH 
AMERICA 
29,423 

SPAIN 
30,584 

REST OF 
EURASIA 
1,099 

TURKEY 
22,615 

46% 

54% 

Age average:  
38 years 

BBVA GROUP: 
131,856 
employees 

In 2017, the number of the Group employees decreased 
(down 2,936). This reduction was due, to a large extent, to the 
transformation plans of the distribution model that are being 
carried out in countries, such as in Turkey, and to the efficiency 
plans that are being carried out in South America, within the 
framework of the current legislation in each country.

Over the last few years, BBVA Group has been incorporating 
talent from a series of capacities that were not usual in the 
financial sector, but which are key in the new era in which the 
Group is operating (specialists in data, customer experience, 
etc.). In addition, to accompany the transformation process, 
a new, more transversal, transparent and effective people 
management model is being developed, so that each 
employee may occupy the role that best suits his or her profile 
and contribute the greatest value to the Organization, with the 
greatest commitment, and training and growing professionally. 

There has also been a transformation in ways of working 
over the last year, moving toward an agile model of 
organization, where the teams are responsible end to end 
for everything they do; constructing everything based on 
customer feedback and focusing on delivering solutions that 
best satisfy current and future customer needs.

BBVA understands corporate culture as a set of values, 
beliefs, policies, practices and conducts that are shared by the 
people in the Organization and that generate characteristics 
of identity differentiating it from other companies. This has 
been done by implementing the Our Values project. 

For further information on the process of identifying and 
defining the three Values, see the section Our Values in the 
Strategy section.

2017StAff InformAtIon

P.  17

Professional development

In the current context of transformation in the financial industry, 
all the evidence from the market demonstrates that the 
differential factor for assuming change is the people who form 
part of the organization. It is therefore crucial to have the best 
professionals available and to be capable of retaining them. 

To achieve so, in 2016 a project was launched to create a 
new people management model in BBVA that allows it to 
guarantee the best professionals were available for each 
role: those capable of generating the greatest value, the 
most committed, those who could grow and learn; and that 
this should be possible with greater flexibility in managing 
the professional careers of employees, contributing 
greater transparency, simplicity and consistency. In 
2017 the definition of the model was completed, and its 
implementation began through a number of pilot projects 
across the whole Group, reaching around 40,000 employees. 
The new model puts the BBVA employees at the center of 
their professional development, so that they have the tools 
allowing them to measure all their capabilities, detect whether 
there is an area for improvement and identify their growth 
opportunities within the Bank.

Selection and development

Throughout 2017, BBVA worked on transforming the Group’s 
selection model with the aim of attracting and selecting 
the talent needed in the different units to provide the best 
possible experience to all those involved in the process, 
without giving up the levers of equal opportunities and 
objective criteria in processes of assessing what is required in 
specific job positions.

The transformation of this model means, generating a global 
framework of reference that provides uniform support 
to all the geographic areas in which the Group operates, 
and also enrichment of the teams with the incorporation 
of new professionals who arrive from talent communities 
that the Bank wants to attract. The use of technology and 
the implementation of new tools allow to streamline and 
standardized the selection processes, whose decisions are 
based on data analysis.

Thanks to the brand positioning actions and the launch onto 
the market of the professional options available in BBVA, 
more than 321,000 candidates have been attracted, of whom 
57% were women and 43% men; and 75% were young people 
under the age of 30.

The internal mobility model also experienced an important 
evolution aimed at putting the focus on the employees, 
implementing new policies based on transparency, trust 
and flexibility that will have to contribute to increase internal 
mobility, between areas and geographies, of the people who 
are part of BBVA.

Training

The strategic training agenda has put the emphasis on 
developing innovative initiatives that provide professionals 
with continuous learning, in such a way the new capacities 
and talent needed are developed to meet the challenges 
posed by the Bank’s transformation. In 2017 online has been 
consolidated as the main channel in this respect, with 65% 
of the training given through it, making it possible to give an 
average of 39 hours of training per employee. 

A special effort has also been made to structure a digital 
offering segmented by levels and available for the whole 
workforce. Around 11,500 employees around the world have 
taken part in the Design Thinking and Agile programs in their 
different forms. The course on Security in information teaches 
employees to detect possible cyber threats when processing 
information on mobile devices. This course has been taken for 
more than 21,000 professionals, in other words, 16% of the 
workforce.

Basic training data (BBVA Group)

Total investment in training (million euros)

Investment in training per employee (euros) (1)

Hours of training per employee (2)

Employees who received training (%)

Satisfaction with the training (rating out of 10)

Subsidies received from FORCEM for training in Spain 
(million euros)

Note: excluding Turkey in 2016, except for Investment in training.

(1) Ratio calculated considering the Group’s workforce at closing.

2017
52.2

396

39

84

8,6

3.1

2016
45,5 

337 

39 

91 

8.8

2,7 

(2) Ratio calculated considering the workforce of BBVA with access to the training 
platform.

With respect to the legal requirements of the MiFID 
II (Markets in Financial Instruments Directive) on the 
knowledge required by employees who distribute information 
or advise on financial products and services in the european 
area , it is worth noting that 12,682 professionals are officially 
certified in Spain in the different forms authorized by the 
EFPA (DAF/EIP, EFA and EFP).

Over the year 19,151 professionals were incorporated into the 
Group, of whom 51% were young people under the age of 30. 

Self-development, which makes each employee responsible 
for his or her training experience, has meant the design of 
technological solutions in mobility that adapt to when, how 

2017StAff InformAtIon

P.  18

and where employees can choose to receive training. This has 
allowed specialized training resources to be made available 
openly to all, as a result of integration with external digital 
content platforms, thus accounting for more than 76,000 
training hours.

Diversity and inclusion

BBVA is committed to diversity in its workforce as one of the 
key elements to attract and retain the brightest talent and 
offer the best possible service to its customers. This diversity, 
understood in the broadest sense, includes not only gender 
diversity but also generational, experiential, racial, ethnic and 
geographic diversity (among others).

In terms of gender diversity, women account for 54% of 
the Group’s workforce. Women are in 48% of management 
positions, 31% of technology and engineering and 58% of the 
business and profit generating jobs. 

To give greater external and internal visibility to women who 
are key in their areas of responsibility, as well as providing 

incentives and supporting local initiatives in favor of gender 
equality, the initiative Women@BBVA was launched in 2017. 
It has given the chance to get to know BBVA professionals 
whose career paths have made them models both inside 
and outside the bank. A series of interviews sets out their 
main professional challenges, their leadership style, what 
characteristics they value most in their colleagues and why 
BBVA is an excellent place to develop their professional 
aspirations.

Meanwhile, BBVA continues to demonstrate its commitment 
to ensure the labor integration of people with different 
capabilities through the Plan Integra, which was conceived 
with the belief that employment is an essential pillar in 
achieving equal opportunity for everyone. 

Progress is also being made on making the branches of the 
different banks making up the Group more accessible. The 
corporate headquarters of BBVA in Madrid, BBVA Bancomer 
in Mexico, BBVA Francés in Argentina and BBVA Chile are all 
accessible.

2017StAff InformAtIon

P.  19

Workplace

BBVA conducts a general survey to measure the employees’ 
commitment and to know their opinions. In 2017, the 
percentage of employee participation that BBVA has 
throughout the world was 87%, 13 points more than in 2016.
One of the highlights of the results is the average of the 12 
main questions of the survey, which was 4.02 out of 5, which 
represents an increase of 0.11 points with respect to 2016. 
Finally, the level of commitment of BBVA employees increased 
from 3.7 in 2016 to 4.4 in 2017. This improvement has been 
possible thanks to the more than 11,000 action plans that 
were agreed as a result of the previous year’s survey.

The safety policy in Spain is carried out through the 
Occupational Risk Prevention Service, with activities such 
as the periodic assessment of occupational risks at work, 
specific assessment of workstations, the implementation 
of emergency and evacuation plans and coordination of 
preventive activities. It is also responsible for monitoring 
the health of workers through medical checkups, protecting 
vulnerable workers and adapting workstations with specific 
ergonomic material. In 2017 activities and campaigns were 
organized to improve the health of workers. 

Freedom of association and representation

In accordance with the different regulations in force in 
countries in which BBVA operates, the employment rights 
and conditions are included in the standards, agreements 
and arrangements subscribed, in this instance, with the 
corresponding employee representatives.

On matters of freedom of association and labor union 
representation, BBVA always aims for solutions via 
consensus. It places a very high value on dialog and 
negotiation as the best way of resolving any conflict in 
accordance with the pertinent local regulations in force where 
BBVA has its global footprint. 

In BBVA Spain, the collective agreement for the banking 
sector is applicable to 100% of the workforce. There are also 
company agreements that complement and develop the 
provisions of this agreement and are signed with the labor 
unions representatives.. Labor union representatives sitting 
on company committees are elected every four years by 
personal, free, direct and secret vote and are informed of any 
relevant changes to the organization of work in the Bank, as 
provided for by the pertinent legislation currently in force.

Occupational health and safety

BBVA considers the promotion of health and safety as one of 
its basic principles and fundamental goals, which is served by 
means of the continuous improvement of working conditions.

The occupational risk prevention model in BBVA in Spain is 
a participative one, based on the right of workers to consult 
and participate, through their representatives in matters 
related to health and safety at work. Its application reaches 
100% of the workforce throughout Spain.

Occupational health (Spain)

Technical preventive actions

Preventive actions to improve working conditions

Appointments for health checks

Employees represented in health and safety 
committees (%)

Absenteeism rate (%)

2017
2,655

3,429

18,471

100

2.6

2016
2,420

2,981

15,100

100

2.4

BBVA Occupational Health received recognition for good 
business practice in health promotion by the National 
Institute for Health and Safety at Work (INSHT), which 
complies with the requirements of the European Network for 
Workplace Health Promotion.

In Mexico, a number of campaigns were run in 2017 to 
promote awareness and prevention in occupational health 
and safety. 

In Turkey a software was developed to manage all the 
processes related to occupational health and safety (OHS): 
risk assessment, monitoring of employee health, training 
programs, OHS unit committees, accidents at work, etc.

Argentina incorporated new workshops to the range of 
schemes for employees to promote healthy habits. In Colombia, 
promotion and prevention activities were carried out focused 
on the needs detected in the results of periodic medical 
examinations and the analysis of absenteeism. And in Venezuela 
the Integrated Health Center remained active, with periodic 
medical checkups have been given to nearly 1,000 workers.

Volunteer work

The BBVA Corporate Volunteering Policy manifests 
BBVA’s pledge to activities of this type and provides 
employees with conditions for engaging in corporate 
volunteer actions that generate a positive social impact. The 
policy is applied in all countries.

2017StAff InformAtIon

P.  20

The activities of corporate volunteering enhance the 
professional development of employees, channeling their 
spirit of solidarity, and allowing them to make a personal 
contribution of their time and knowledge to provide help 
for people who need it most. This improves self-esteem, 
increases the sense of pride in belonging to the company and 
thus has an effect on talent attraction and retention. It also 
generates a positive impact at the level of corporate social 
responsibility of the company.

In 2017, nearly 8,000 employees took part in volunteering 
actions. These corporate volunteering activities are designed 
to boost initiatives arising from the employees themselves or 
coordinated by BBVA, in connection with education, primarily 
to boost financial education and thus support the strategic 
lines set out in the responsible banking model.

2017EthIcAl BEhAVIour 

P.  21

Ethical behaviour 

compliance system

The Group’s compliance system constitutes one of the 
bases upon which BBVA consolidates its institutional pledge 
to conduct all operations and businesses in accordance with 
strict codes of ethical conduct. 

A basic element in BBVA’s compliance system is the Code of 
Conduct, updated in 2015 and available on BBVA’s corporate 
website (bbva.com).

Communication, training systems and policies 
implemented to raise employee awareness of the applicable 
requirements.

Metrics and indicators that allow the supervision of the 
global model implementation.

Independent periodic review of effective model 
implementation.

In line with the principles set by the Bank for International 
Settlements (BIS) and the reference regulations in this 
area, the Compliance Unit continues to organize its activity 
around the development and implementation of policies 
and procedures; communication and training; and the 
identification, assessment and mitigation of potential 
compliance risks, understood as those that affect the 
following issues:

Prevention of money laundering and terrorist financing 
(PML&TF).

Conduct with customers.

Conduct on securities markets.

Dealing with conflicts of interest.

Prevention of corruption and bribery.

The model of compliance risk assessment and management 
associated with these matters is global in nature. It is not 
a static concept; it evolves over time, strengthening those 
elements and pillars on which it is based and anticipating any 
new developments and initiatives that may arise in this field. 

This model is built on the following basic pillars:

A suitable organizational structure with a clear assignment 
of roles and responsibilities throughout the organization.

Policies and procedures that clearly define positions and 
requirements to be applied.

Mitigation processes and controls applied to enforce these 
policies and procedures.

A technology infrastructure focused on monitoring and 
designed to guarantee the above objective.

During 2017 the documentation and management of the 
model continued to be improved through a set of technological 
tools and improvements to the internal processes in the 
different countries. With respect to the digital transformation 
activities, it should be noted that during 2017 the supervision 
and advice governance teams that operate from Compliance 
Units  were also strengthened. In addition, with the aim of the 
new European data protection regulations, during 2017 the 
activities and programs related to personal data protection 
developed by the Compliance Unit began to be integrated 
within BBVA’s Legal Services function, in which the position of 
data protection officer (DPO) was created.

Prevention of money laundering and terrorist 
activity financing

Prevention of money laundering and terrorist financing 
(hereinafter PML&TF) constitutes above all an ever-present 
objective that BBVA Group associates with its pledge to 
make improvements in the different communities in which it 
operates.

For BBVA, ensuring that its products and services are not 
used for illegal purposes likewise constitutes an essential 
requirement for safeguarding its corporate integrity, and 
thereby one of its main assets, namely, the trust of the 
people and institutions it deals with on a day-to-day basis 
(customers, employees, shareholders, suppliers, etc.) in the 
different jurisdictions where it operates.

To achieve the above objective, as a global financial group 
with branches and subsidiaries that operate in numerous 
countries, BBVA adopted a corporate model for managing 
the risk associated with PMN&TF. This model is applicable to 

2017EthIcAl BEhAVIour 

P.  22

all of the entities forming part of BBVA Group within the scope 
of PML&TF and not only takes into account regulations on 
prevention of money laundering in the jurisdictions in which 
BBVA operates, but also incorporates the best practices in the 
international financial industry in this regard, as well as the 
recommendations issued by international institutions such 
as the FATF (Financial Action Task Force). This management 
model is constantly evolving. In particular, risk analysis 
ensures that controls can be tightened and any additional 
mitigating measures that may be required to enhance the 
model can be implemented.

The risk management model of PLD&TF is subject to 
continuous independent review. Pursuant to Spanish 
regulations, an independent expert annually audits the BBVA 
Group matrix. This review is complemented by internal and 
external audits carried out by local supervisory bodies, both 
in Spain in other jurisdictions. 

During 2017, BBVA continued to deploy the new monitoring 
tool, in Spain, Turkey and Mexico. The Group also began to 
apply new technologies to enhance PML&TF (for example, 
identification of customers through videoconference using 
facial recognition techniques). It carries out ongoing analysis of 
opportunities for applying new technologies (machine learning, 
artificial intelligence, etc.) to strengthen both the capacities to 
detect suspicious activities of the different entities making up 
BBVA and the efficiency of the PML&TF processes.

In addition, the different entities in BBVA Group in various 
jurisdictions were selected by local authorities to participate 
in a mutual review process carried out by FATF-GAFI.

Also worth noting BBVA’s collaboration with the different 
governmental bodies and international organizations in this field. 

In the area of training related to PML&TF, each of the 
BBVA Group entities has an annual training plan for all its 
employees. T. 

Conduct with customers

BBVA’s Code of Conduct places the customers at the center 
of its activities, with the aim of establishing lasting relations 
based on mutual confidence and the contribution of value. 

To achieve this objective, BBVA has implemented policies 
and procedures to get to know its customers better, with 
the aim of being able to offer them products and services in 
line with their financial needs, as well as providing them with 
clear and accurate information, sufficiently in advance, on 
the risks of the products in which they invest. BBVA has also 
implemented processes geared to prevention, or where this is 
not possible, management of the possible conflicts of interest 
that may arise in the marketing of its products.

During 2017, the Compliance Unit focused its activity on 
adapting its rules and processes for the entry into force in 
2018 of the new regulations on investor protection in the 
securities markets, such as the EU Markets in Financial 
Instruments Directive (MiFID II) and Regulation on Packaged 
Retail and Insurance-Based Investment Products (PRIIPs). 
During the year work also began to adapt to the European 
Union directives on distribution of insurance and real-estate 
credit. 

Also of note is progress in the implementation of a global 
model of customer compliance that aims to establish a 
minimum framework of rules of conduct to respect in relation 
to customers, applicable in all jurisdictions and in line with the 
principles of BBVA Group’s Code of Conduct.

In addition, in 2017 the Compliance Unit carried out training 
courses for employees in its territorial units and its network 
of agents to achieve a better level of knowledge of the rules of 
conduct applicable to the customer products with particular 
focus on retail customers. Within the work for adapting to the 
new MiFID II Directive on knowledge and competence of the 
personnel that offers information or advice, BBVA S.A. has 
established a program of training and accreditation of the 
knowledge that the personnel must have to inform or advise 
on financial instruments. 

Conduct on securities markets

Integrity in market activity is one of the commitments 
of BBVA’s Code of Conduct to the values making up the 
corporate culture of BBVA Group. For this purpose it 
establishes the general guidelines for action designed to 
preserve the integrity of the markets, which include standards 
and principles geared to the prevention of market abuse and 
guaranteeing their transparency and free competition.

The Policy for Conduct in the Securities Markets includes 
the principles and general criteria for action designed to 
uphold BBVA’s integrity in the markets. Specifically, this 
Policy contains the minimum procedural guidelines regarding 
the treatment of privileged information, prevention of price 
manipulation, management of potential conflicts of interest 
and own account trading by employees.

It is worth noting in this respect that in 2017 the Policy and 
the Internal Regulation on Conduct in Securities Markets 
was updated, incorporating the regulatory changes derived 
from the Market Abuse Regulation, as well as best practices 
in the industry. As well as this, during the year the capacities 
of processes and tools for the detection of suspicious 
operations initially implemented in 2016 continued to be 
enhanced. There was also stronger compliance with the U.S. 
Dodd-Frank Act in terms of BBVA’s condition of swap dealer, 
with the development of a General Swap Dealer Policy that 
covers all the aspects of the Act.

2017EthIcAl BEhAVIour 

P.  23

From the point of view of prevention of market abuse, 
and as an additional measure for strengthening the body of 
policies and procedures covering this matter, the training 
of employees continued to be one of the unit’s priorities. In 
2017 training actions were implemented for the areas and 
professionals with greatest exposure to market activity, 
including courses on privileged information for sales and 
market analysis teams in Corporate & Investment Banking 
and on market manipulation for trading and sales teams 
specializing in currency trading.

Other standards of conduct

The Code of Conduct, together with other internal policies 
and rules, develop the aspects related with the prevention of 
money laundering and terrorist financing, commitments with 
respect to politically exposed persons and those relating to 
conduct in business.

One of the main mechanisms for managing conduct risk 
in the Group is its whistleblowing channels. As set out in 
the Code of Conduct, BBVA employees have the obligation 
not to tolerate any conduct that is contrary to the Code, or 
any conduct in the performance of their professional duties 
that may harm the reputation or good name of BBVA. This 
whistleblowing channel is a means for enabling employees 
to report any breaches they observe or are notified by their 
collaborators, customers, suppliers or colleagues. The 
channel is available 24/7 and is also open to the Group’s 
suppliers. The reports are processed diligently and promptly. 
They are checked and measures are taken to resolve any 
issues. The information is analyzed in an objective, impartial 
and confidential manner.

The work carried out in 2017 included ongoing advice on 
applying the Code of Conduct. In particular, individual 
written and phone queries were responded to in the Group. 
Basically, they focused on potential conflicts of interest in 
matters such as managing personal assets or engaging in 
professional activities. During the year, BBVA continued its 
work on communication and dissemination of the new Code 
of Conduct, as well as training related to its contents.

In addition, since the introduction in Spain of the new 
regulations on the criminal liability of legal entities, BBVA 
has been operating in accordance with the legislation in 
force by establishing effective systems of supervision and 
control geared to preventing employees from committing 
crimes. This has been done through the establishment of a 
specific model of criminal prevention implemented in all the 
companies controlled by BBVA S.A. in Spain.

Among the possible crimes included in the crime prevention 
model are those related to corruption and bribery, as there 
are a number of risks that could arise in this respect in an 
entity of the nature of BBVA. Among these risks are those 

related to the following activities:

Acceptance or delivery of gifts or personal benefits and 
invitations to events, or similar.

Payments for facilitating activity.

Political contributions.

  Donations.

Sponsorship activities.

Handling of corporate and travel expenses.

Hiring of employees.

Contracting of suppliers, agents or intermediaries.

Mergers, acquisitions or joint ventures.

Accounting and registration of transactions.

To regulate the identification and management of risks, BBVA 
has a body of internal regulations made up of principles, 
policies and other internal arrangements, including:

Principles:

Principles applicable to the disinvestment processes for 
BBVA Group goods or services in favor of Group employees.

Principles to be applied to those involved in BBVA’s 
procurement process.

Policies:

Policy for the prevention and management of conflicts of 
interest in BBVA.

Responsible procurement policy.

Policy of events and acceptance of gifts related to sporting 
events of relevance.

Corporate travel policy.

The anti-corruption framework in BBVA is not only 
composed of this body of regulations, but also has a program 
that includes a risk map, as well as i) a set of mitigation 
measures aimed at reducing this risk; ii) procedures for action 
in case of situations of risk; iii) training programs and plans; 
and iv) indicators geared to the knowledge of the risk situation 
and its mitigation and control framework.

In addition to the above, BBVA has established other specific 
instruments for managing core commitments in each 
functional area. The most salient of these are:

The Compliance Statute.

Basic principles of risk management and the Risk 
Management Policy Manual.

Rules on dealing with individuals and entities of public 
importance in matters of financing and guarantees.

2017EthIcAl BEhAVIour 

P.  24

Within the general training program in this area, there is 
an online course that describes matters such as the basic 
principles related to the Group’s prevention framework 
on anti-corruption that reminds employees of BBVA’s 
zero tolerance commitment with respect to any form of 
corruption or bribery in its business activities.

It is worth noting that in 2017 BBVA was the first financial 
institution to obtain an AENOR certificate accrediting that its 
system for managing criminal compliance is in accordance 
with UNE 19601:2017 Standard published in May 2017.

Other basic commitments acquired by the Group are:

Rules of Conduct in Defense.

Environmental Policy.

Responsible Procurement Policy.

Commitment to Human Rights.

2017EthIcAl BEhAVIour 

P.  25

commitment to human rights

BBVA has a commitment to human rights and work was 
performed to update it throughout 2017. This involved 
carrying out a due diligence process in all BBVA’s business 
and support areas across the Group’s whole footprint. This 
process has been carried out taking as a reference the 
guidelines on the Guiding Principles on Business and Human 
Rights, endorsed on June 16, 2011 by the United Nations 
Human Rights Council. It It has also been anchored in the 
BBVA’s Purpose: to bring the age of opportunity to everyone. 
The materiality analysis carried out by the Group among 
its stakeholders makes clear that the main issues they are 
concerned with are related to human rights. Combined 
with this, BBVA has wanted to mitigate any reputational 
risk related to human rights, and to respond to demands by 
consumers, investors, analysts and civil society on the role of 
companies in this highly significant issue.

The Guiding Principles mentioned above are based on 
three pillars:

subject to the Bank’s Code of Conduct and each country’s 
legislation. The Responsible Banking area is in charged 
of the design, implementation and improvement of the 
commitment, as well as acting as a second line of defense 
for the rest of the areas; in this it shares duties with Legal 
Services and Regulatory Compliance. 

In addition to this commitment to human rights, the Bank has 
a number of policies and regulations that help strengthen 
compliance, which include:

BBVA’s Code of Conduct, as mentioned above in the section 
on Compliance;

the Housing Policy in Spain;

the Responsible Procurement Policy;

the Equator Principles, which is developed in the section on 
Management of environmental and social impacts.

The State duty to protect human rights;

The Housing Policy in Spain

The corporate responsibility to respect human rights; 

The joint duty to find mechanisms that ensure remedy in 
the case of any abuse of human rights.

To comply with these Principles and with the responsibility to 
prevent, mitigate and remedy the potential impacts on human 
rights in all its areas of operation and all its businesses, BBVA 
has begun a process in which it has:

identified the potential impacts of its operations on human 
rights;

designed mechanisms within the Company to prevent and 
mitigate them;

set up adequate channels and procedures to ensure that 
in the case of human rights violations there are sufficient 
measures in place to ensure remedy for the people affected.

Based on an analysis of the different areas in the Group and 
a study of the corporate culture, the Bank’s processes, its 
policies and mechanisms for handling claims and complaints, 
the issues on which BBVA has room for maneuver have been 
identified. These issues have been prioritized and set out in an 
action plan. 

The main responsibility for applying this commitment relies 
with each area and each employee in the Organization. 
They have the duty to know the issues within their area of 
responsibility that may imply a violation of human rights and 
apply the due diligence to avoid them. Employees are also 

In Spain, the comprehensive plan to provide solutions to 
families in difficulties implemented by BBVA since the 
beginning of the crisis has been consolidated under BBVA’s 
Social Housing Policy, whose main aim is to help customers 
keep their homes. 

This plan is divided into three core areas:

Offering solutions to all families with difficulties to pay their 
mortgage loans.

Ensuring that any family that is a BBVA customer and at 
risk of exclusion has a home and is not evicted.

Supporting families through employment programs that 
enable customers to regain their confidence and self-
esteem.

In February 2012, BBVA decided to voluntarily adhere to the 
Code of Good Practices approved by the Government, which 
had the objective of granting benefits to families at risk of 
exclusion who had contracted a mortgage loan. With the 
approval of Royal Decree-Law (RDL) 27/2012, the Law 1/2013 
and, finally, the RDL 1/2015 and the Law 9/2015, BBVA 
decided to proactively inform all its customers, engaged in a 
foreclosure process, of the existence of the above mentioned 
regulations and the extent of their effects, so that they could 
benefit from the advantages set out. A total of 2,676 homes 
are assigned to public entities. 

BBVA is seeking at every refinancing option available in 
accordance with the customers’ ability to pay, in order to 

2017EthIcAl BEhAVIour 

P.  26

allow them to keep their homes. The Group has done this for 
60,900 customers so far. Any situation can be referred to 
the Committee for the Protection of Mortgage Debtors for 
review. It analyzes every case in which the customers or their 
families face the risk of exclusion without legal protection, and 
provides individual solutions in accordance with each family’s 
specific circumstances (refinancing, debt remission, dation in 
payment, rented social housing in the debtor’s own home or 
the Bank’s available homes, etc.). 

In this context, since the beginning of the crisis, BBVA 
has agreed more than 16,500 dations in payment with its 
customers (including dations involving products such as 
mortgage loans, consumer finance, etc.).

Responsible Procurement Policy

BBVA aims to integrate ethical, social and environmental 
factors in the supply chain for which it is responsible. That is 
why in 2017 it has drafted an Ethical Code for Suppliers, which 
defines the minimum standards of behavior in ethical, social 
and environmental conduct that suppliers are expected to 
comply with when they provide products and services.

The Responsible Procurement Policy establishes that during 
the procurement process special attention should be paid to 
comply with the legal requirements applicable with respect to 
human rights, employment rights, rights of association and 
environmental rights by all those affected by this process, 
and to involve them in the Group’s efforts aimed at preventing 
corruption. Likewise, the aim is to ensure that the choice of 
suppliers is adapted to the internal rules in place at any time, 
and in particular aligned to the values of the Group’s Code 
of Conduct, based on respect for the law, commitment to 
integrity, competition, objectivity, transparency, value creation 
and confidentiality. 

The Responsible Procurement Policy also establishes as one 
of its principles to “raise awareness in social accountability 
of staff and other stakeholders involved in the Group’s 
procurement process.”

2017SuStAInABlE fInAncE 

P.  27

Sustainable finance 

Banks play a crucial role in the fight against climate change, 
thanks to their unique position in mobilizing capital through 
investment, loans and advisory functions. Although most 
banks have worked in recent years to mitigate the direct 
impacts of their activity, there are other very important ways 
they can contribute to this challenge: first, by providing 
innovative solutions to their customers to help them move 
to a low-carbon economy and by promoting sustainable 
finance; and second, by systematically integrating social and 
environmental risks into decision-making. 

BBVA’s commitment to sustainable development is reflected 
in its Environmental policy , which is global in scope.

During 2017, BBVA has worked on its strategy on climate 
change and sustainable development. The strategy covers 
comprehensive management of the risks and opportunities 
deriving from the fight against climate change and the resolve 
to achieve the Sustainable Development Goals (SDGs). 

This strategy is based on a threefold commitment to 2025:

First, a commitment to finance, which contributes to the 
mobilization of the capital needed to halt climate change 
and achieve the SDGs. 

Second, a commitment to mitigate the social and 
environmental risks derived from the Bank’s activity, to 
minimize their potential direct and indirect negative impacts. 

And finally, a commitment to engagement with all the 
stakeholders involved in the collective promotion of the role 
of the financial industry in sustainable development.

As of December 31, 2017, the accompanying Annual Financial 
Statements of the BBVA Group do not include any material 
item that would warrant inclusion in the environmental 
information document set forth in the Ministry of Justice 
Order JUS / 471/2017, of May 19, which approves the new 
models for the presentation in the Companies Registry of the 
financial statements of the subjects bound to its publication.

2017SuStAInABlE fInAncE 

P.  28

Sustainable financing

Sustainable bonds and loans

Sustainable bonds and loans are instruments used for 
channeling funds to finance our customers’ projects in 
sectors such as renewable energies, energy efficiency, waste 
management, water treatment and access to essential goods 
and services such as homes or inclusive finance. 

BBVA has the knowledge and experience to provide its 
customers with comprehensive advice on sustainable 
financing solutions through both bonds and loans, and it is 
also playing a relevant role in the development of this market. 
Since 2014 BBVA is signatory of the green Bond Principles, 
a series of voluntary guidelines that establish the issuance 
transparency requirements and promote integrity in the 
development of the green bond market. In addition, since 2017, 
it has also formed part of the working group that is developing 
the Green Lending Principles, an initiative of the Loan Market 
Association adapted to the needs in the case of loans. 

In bonds, the Bank has been very active in the green bond 
market in the Iberian Peninsula in 2017. It is a globally 
recognized institution, having advised, placed and structured 
green bonds for customers in a variety of sectors in Mexico, 
the United States and Europe in both local currency and 
euros and U.S. dollars. 

On another note, green loans are beginning to take off in the 
market. In 2017, the Bank has been very active as structuring 
bank, with a total of ten operations.

Financing sustainable projects

BBVA has been supporting the renewable energy sector for 
years. Thus, in 2017, the Group financed projects of this type 
with a total installed capacity of more than 700 MW, for a total 
volume of €218m.

Among the highlighted operations of 2017 are the financing of 
seven wind farms in Portugal, two in Italy and Spain and one 
photovoltaic plant in Mexico. Moreover, in 2017 the Bank also 
financed social infrastructure projects for an amount of €333m.

Socially Responsible Investment

BBVA assumed its commitment to Socially Responsible 
Investment (SRI) in 2008 when it joined the United Nations 
Principles for Responsible Investment (PRI) through the 
employee pension plan and one of the Group’s major asset 
management companies, Gestión de Previsión y Pensiones.

The goal at the time was to start building BBVA’s own SRI 
model from the ground, with the initial implementation 
focused on employment pension funds. Nine years later, the 
Group continues to work on improving its model, making it 
more complete and solid every day.

During 2017, BBVA Asset Management (BBVA AM) continued 
to adapt to the market and changes in it, working to extend 
and improve the SRI solutions offered. Among them are 
the training solutions in place, such as events streamed 
and available via its website and the regular newsletters 
addressing SRI matters, which are also posted on the BBVA 
AM website; and in particular through personal meetings with 
its customers to address their specific concerns in this field.

BBVA AM’s SRI model has implemented the following strategies:

Integration of ESG criteria in the investment process.

Exclusion: Rules of Conduct in Defense.

ESG analysis of third-party funds.

Engagement and exercise of voting rights.

Financial inclusion

BBVA is aware that greater financial inclusion has a favorable 
impact on the welfare and sustained economic growth of 
countries. The fight against financial exclusion is therefore 
consistent with its ethical and social commitment, as well 
as its medium-term and long-term business objectives. For 
this purpose, the Group has developed a financial inclusion 
(FI) business model to cover the low-income population in 
emerging countries within its global footprint. This model is 
based on the development of a responsible business model 
that is sustainable in the long term, shifting from a model 
that is intensive in human capital and of limited scalability to 
a scalable strategy that is intensive in alternative and digital 
channels with a multi-product focus. In short, this model is 
based on:

the use of new digital technologies,

an increase in products and services offered through non-
branch platforms,

innovative low-cost financial solutions designed for this 
segment.

At the end of 2017, BBVA had more than 8 million active 
customers in this segment.

2017SuStAInABlE fInAncE 

P.  29

management of environmental and social impacts

Social, environmental and reputational risks

As a financial institution, BBVA has an impact on the 
environment and society: directly through the consumption of 
natural resources and its relationship with stakeholders; and 
indirectly through its credit activity and the projects it finances. 

These non-financial risks may affect the credit profile of 
borrowers or the projects financed by the Bank. To manage 
such risks, BBVA takes into account environmental, social 
and reputational aspects in its risk management, alongside 
traditional financial variables.

In 2017, BBVA worked with a number of areas involved in 
the development of new standards for the mining, energy, 
infrastructure and agricultural business sectors, and a 
new improved process of due diligence that can assess 
new operations, customers or products with criteria that 
are aligned with BBVA’s strategy of climate change and 
sustainable development. 

1. Equator Principles

The energy, transport and social services infrastructures that 
boost economic development and create jobs can have an 
impact on the environment and society. BBVA is committed 
to managing the financing of these projects in order to avoid 
and reduce their negative impacts and boost their economic, 
social and environmental value.

All the decisions on project finance are based on the criterion 
of return adjusted to principles. Placing people at the core 
of the business implies dealing with stakeholder expectations 
and the social demand to fight against climate change and 
respect human rights.

In line with this commitment, BBVA adhered to the Equator 
Principles in 2004. Based on the International Finance 
Corporation’s (IFC) Policy and Performance Standards on 
Social and Environmental Sustainability and the World Bank’s 
Environmental, Health and Safety guidelines, the Equator 
Principles are a set of standards for managing environmental 
and social risks in project finance. These principles have set 
the benchmark for responsible finance.

During 2017, the Group contributed to their development and 
dissemination as a member of the working groups in which it 
participates and has been one of the eleven signatories to the 
letter sent to the Equator Principles Association, in which it 
urged measures to be taken to tighten the environmental and 
social due diligence requirements for project finance. 

The Corporate & Investment Banking (CIB) Sustainable 
Finance and Reputational Risk team is responsible for 
analysis of the projects, representation of the Bank before 
its stakeholders, accountability to senior management, and 
the design and implementation of the management system, 
proposing the adoption of best practices and contributing 
toward training and communication on matters related to the 
Equator Principles.

The application of the Equator Principles in BBVA is integrated 
into the internal processes for structuring, admission and 
monitoring of transactions, and is subject to regular controls 
by the Internal Audit Department.

In 2017, BBVA took the decision to enhance its due diligence 
procedures associated with the financing of projects whose 
development affects indigenous communities. When this 
occurs, the free, prior and informed consent (FPIC) by these 
communities must be taken into consideration, regardless of 
the geographic location of the project. This means extending 
the current demands of the Equator Principles, which limits 
this requirement to countries classified as “non-designated”, 
leaving out the “designated” countries (those that are 
considered to have a robust legal system and an institutional 
capacity that provides sufficient guarantees of environmental 
protection and their people’s social rights). BBVA is one of 
the ten banks that in 2017 called on the rest of the banks 
adhering to the Equator Principles to support the adoption of 
amendments in this respect.

Details of the Equator Principles operations analyzed (BBVA Group)

Number of operations (1)

Total Amount (millon euros)

Amount financed by BBVA (millon euros)

2017
22

7,069

1,054

2016
32

6,863

1,451

(1) Within the 22 analized operations, 9 are into Ecuator Principles Scope and the other 13 
are analized voluntarily by BBVA under the same criteria.

2. Eco-rating

The Eco-rating tool is used to rate the risk portfolio of SMEs 
from an environmental point of view. This is done by assigning 
a level of credit risk to each customer in accordance with a 
combination of several factors such as location, polluting 
emissions, consumption of resources, potential to affect the 
environment and applicable legislation. 

3. Reputational risk management

Since 2006, BBVA has had a methodology in place for 
identifying, evaluating and managing reputational risk. 
Through this methodology, the Bank regularly defines and 

2017SuStAInABlE fInAncE 

P.  30

reviews a map in which it prioritizes the reputational risks it 
faces, together with a set of action plans to mitigate them.

the 2017 corporate Risk Assessment processes and in 
estimating the impacts of the scenarios in the recovery plan.

This prioritization is carried out according to two variables: 
the impact on stakeholder perceptions and the strength of 
BBVA’s resilience to risk.

Global Risk Management calculated reputational risk 
capital for the first time.

This reputational exercise is carried out in each country, and 
the integration of all of them provides a consolidated view of 
the Group. In addition, since 2017 a specific exercise has been 
carried out for the CIB EMEA area.

Integration of key risk indicators into the reputational risk 
management tool with the aim of improving risk monitoring.

Integration of CIB into the reputational risk management 
model.

This exercise has been performed since 2015 using a 
computer tool that allows risks to be assessed by the 
competent areas.

The main milestones related to reputational risk management 
in 2017 were:

Strengthening of the reputational risk model with the 
establishment of the position of Corporate Reputation 
Specialist, integrated into BBVA’s model of three lines of 
defense.

Participation of the Reputational Risk Department in 

Eco-efficiency

BBVA also assumes its commitment to mitigate the direct 
impacts of its activity. These impacts are fundamentally those 
derived from the use of its buildings and offices around the world. 

During 2017, BBVA has continued to work on its third Global 
Eco-efficiency Plan (GEP), focused on positioning the Group 
among the leading entities at global level in terms of eco-
efficiency. The GEP establishes the following strategic areas 
and global targets for the period 2016-2020, continuing on 
from the two previous plans that were begun in 2008 and 
2012, respectively, and setting the following targets:

Global Eco-efficiency Plan 

Vectors 

Strategic guidelines 

Global target 

Environmental  management and 
sustainable construction 

% occupants in certified buildings 

Consumption per occupant (kWh/occup) 

Energy and climate change 

% of clean energy 

Water 

Paper and waste 

CO2 eq emissions per occupant (tCO2 eq /occp) 

Consumption per occupant (m3/occup) 

% occupants in buildings with alternative water sources 

Paper consumption per occupant (kg/occup) 

% occupants in occupants in buildings with  separate waste collection 

42% 

-5%

48% 

-8%

-5%

9%

-5%

30%

Extension of the commitment 

Awareness campaigns for employees and supplier 

 Goals per person

2017SuStAInABlE fInAncE 

P.  31

During 2017 a number of the goals set have been achieved, 
such as the percentage of people in certified buildings, in 
buildings with alternative water sources and with selective 
collection of waste, which have already reached 42%, 11% and 
41%, respectively. The evolution of the GEP indicators in the 
last year is reflected in the table below:

Main GEP indicators 

People working in certified buildings (%) (1)

Electricity usage per person  (MWh)

Energy coming from renewable sources (%) 

CO2 emissions per person  (T)

Water consumption per person (m3)

People working in buildings with alternative sources of water 
supply (%)

Paper consumption per person (T)

People working in buildings with separate waste collection 
certificate (%)

(1) Including IS0 14001 and LEED certifications.

2017

2016

42

5.9

27

2.2

23

11

0.1

41

40

5.8

25

2.1 (2)

21.1

10

0.1

32

(2) This figure has been adjusted according to update of the emissions factor applied.

Note: indicators calculated based on employees and external staff.

To achieve these targets, BBVA continued its efforts to 
minimize its environmental footprint through initiatives in all 
the countries where the Group is present, most notably:

Improvement in efficiency in the air conditioning and lighting 
systems of buildings and branches.

Remodeling of some headquarters.

Adaptation to ISO 14001:2015 of the Environmental 
Management System certifications under ISO 14001. In total, 
1,034 branches and 79 of the Group’s buildings around the 
world possess this certification.

Achievement of LEED Platinum certification in two new 
buildings. In addition to the 19 BBVA buildings that have 
already received it. 

Participation in the Earth Hour campaign in 177 cities around 
the world.

2017SuStAInABlE fInAncE 

P.  32

Engagement

BBVA is participating in major international sustainable 
development initiatives (UN Global Compact, Equator 
Principles, Principles for Responsible Investment, United 
Nations Environment Programme Finance Initiative, Thun 
Group of Banks and Human Rights, Green Bond Principles 
and Social Bond Principles), and has been committed, since 
2017, to achieve the United Nations Sustainable Development 
Goals (SDGs). BBVA is also part of the pilot group of banks 
that have committed to implement financing and climate 
change recommendations that were published in July by the 
Financial Stability Board in the framework of the G20. 

Task Force on Climate-related Financial 
Disclosures (TCFD)

BBVA is committed to mitigating the impacts derived 
from climate change and to integrating these risks into its 
risk management model. To further this end, it has joined 
the pilot group of banks working under the tutelage of the 
UN Environment Program - Finance Initiative (UNEP FI) 
to implement the recommendations of the Task Force on 
Climate Related Climate Disclosures, created by the Financial 
Stability Board (FSB).

This pilot group of 16 banks aims to analyze how climate 
change affects the banking industry in its governance model, 
strategy and risk model. 

Over the next two years (2018-2019), a number of possible 
climate change scenarios will be used to determine how 
global warming will affect the banking business. The basic 
aim of the working group will be focused on analyzing risks, 
whether physical (associated mainly with the direct effects of 
climate change) or transitional (regulatory, technological or 
social changes), and how these form part of each entity’s risk 
model.

Currently, the group is working to determine the sectors on 
which the analysis will focus, together with the geographic 
areas of analysis on which the pilot program will be run.

Sustainable Development Goals

On September 25, 2015, the world leaders adopted 17 SDGs 
to protect the planet, fight poverty and try to eradicate it and 
to achieve a prosperous world for future generations. These 
goals are part of the 2030 Sustainable Development Agenda. 
The aim is to involve everyone: governments, companies, 
civil society and individuals. Each goal, set out with a specific 
purpose, has in turn a number of targets to be achieved; and 
each target has its own indicators that serve to determine the 
level of achievement of each goal.

Given its broad spectrum of business, BBVA contributes to 
a number of SDGs, together with the BBVA Microfinance 
Foundation and the different geographic areas in which it 
operates. To respond to the obligations it has imposed on 
itself as a bank, BBVA has defined its strategy for climate 
change and sustainable development that orders its different 
commitments and relates them directly to the SDGs. In 
this way, BBVA aims to respond to the commitments of the 
2030 Agenda, but at the same time to take advantage of the 
business opportunities derived from compliance.

2017contrIButIon to SocIEty

P.  33

Contribution to society

Investment in social programs 

In 2017, BBVA allocated €103m to social projects. This figure 
accounts for 2.9% of the Group’s net attributable profit.

Investment in social programs by focus of actions (Percentage)

16 

6 

8 

Knowledge, education
and culture

Entrepreneurship

Financial education

Other

70 

Investment in social programs by geographical area and Foundation 
(Thousand euros)

Spain and corporate areas

The United States

Mexico

Turkey

South America

BBVA Foundation

BBVA Microfinance Foundation

2017
24,728

9,042

26,847

5,184

5,971

25,930

5,372

% 2016
16,923
24

9

26

5

6

25

5

8,732

24,612

6,193

6,380

25,598

4,827

%
16

8

24

6

6

25

5

Total

103,075

100

93,265

100

In 2017, BBVA continued to push forward the main areas 
of action of the Community Investment Plan for the period 
2016-2018, which include:

1. Financial education, aimed at promoting the acquisition of 
financial skills and competencies to enable people to make 
informed financial decisions.

2. Social entrepreneurship, designed to support the most 

vulnerable entrepreneurs and those whose companies have 
a positive social impact. 

3. Knowledge, through support for initiatives that drive 
development and create opportunities for people. 

Education for society was one of the core areas of the 
previous Plan until 2016. It is now framed within the strategic 
line of knowledge. Nonetheless, it retains a significant weight 
in BBVA’s social investment, which continues to support 
access to education, educational quality and education in 
values as sources of opportunity. However, it also shares 
this space with other Group initiatives such as the BBVA 
Foundation activities and research work by the BBVA 
Research Department. 

The BBVA’s community support activity has been focusing 
on these three strategic lines since 2016, although at the 
local level the Group’s banks will maintain their commitment 
to investment in the community to address local social 
problems. In this regard, the Support to Social Organizations 
program backs educational and community development 
projects carried out by non-governmental organizations, and 
other non-profit associations and institutions. 

Financial education

Financial education is one of the three lines of action 
established in the 2016-2018 Community Investment Plan. 

Through its financial education programs, BBVA fosters the 
acquisition of financial knowledge, skills and abilities that 
allow people to make better financial decisions and thus 
access new opportunities.

Since 2008, BBVA has run its own financial education 
programs and worked together with other actors on more 
projects. These programs are designed for a diverse target 
audience, including children, young people and adults, and 
also entrepreneurs and managers of small businesses. They 
cover a broad range of subjects, from financial planning to 
savings and investment. BBVA also adapts its programs at 
a local level to provide financial education adapted to the 
environment and economic reality across its global footprint.

In these ten years, BBVA has invested over €73m, benefiting 
over 11 million people.

2017contrIButIon to SocIEty

P.  34

Entrepreneurship

Knowledge, education and culture

In the 2016-2018 Community Investment Plan the 
entrepreneurship support programs are organized into a single 
line of action that thus becomes particularly important. Through 
this line of action, BBVA supports two types of entrepreneurs:

Knowledge, education and culture are three areas of activity 
that are grouped together in a new line of action included 
in the new Community Investment Plan for 2016-2018 and 
that encompasses the activities carried out by the BBVA 
Foundation and local educational and cultural initiatives.  

Vulnerable entrepreneurs, who are supported through the 
BBVA Microfinance Foundation.

Entrepreneurs who create high social impact through their 
enterprises, who are supported by the BBVA Momentum 
program.

2017contrIButIon to SocIEty

P.  35

fiscal transparency

Fiscal strategy

In 2015, the BBVA Board of Directors approved the 
“Corporate Principles in BBVA’s Tax and Fiscal Strategy”.

The strategy forms part of BBVA’s corporate governance 
system and establishes the policies, principles and values that 
guide the way the Group behaves with respect to taxes. This 
strategy has a global scope and affects everyone who is part 
of the Bank. Compliance with the strategy is very important, 
given the scale and impact that the tax contributions of large 
multinationals such as BBVA have on the jurisdictions where 
they operate.

payments of corporate taxes, VAT, local taxes and fees, 
income tax withholdings, Social Security payments, and 
payments made during the year arising from tax litigation 
in relation to the aforementioned taxes. In other words, it 
includes both the taxes related to the BBVA Group companies 
(taxes which represent a cost to them and affect their results) 
and taxes collected on behalf of third parties. The Total Tax 
Contribution Report gives all the stakeholders an opportunity 
to understand BBVA’s tax payments and represents a 
forward-looking approach and commitment to corporate 
social responsibility, by which it assumes a leading position in 
fiscal transparency.

Effective compliance with the tax strategy is duly monitored 
and supervised by BBVA’s governing bodies.

Global Tax Contribution (BBVA Group. Million euros)

Accordingly, BBVA’s fiscal strategy consists of the following 
basic points:

Own taxes

Third-party taxes

Total tax contribution

2017
4,106

5,775

9,881

2016
3,762

5,678

9,440

BBVA’s decisions concerning fiscal-related matters are 
determined by the payment of taxes, given that they 
contribute heavily to the economies of all the jurisdictions 
in which it operates. Tax payments are aligned with effective 
business practices and the generation of value in the 
different geographic areas in which BBVA operates.

Active adaptation to the new digital environment, also in terms 
of taxation, through the incorporation of virtual presence into 
the generation of value, and its consequent valuation.

The establishment of reciprocal cooperative relations 
with tax authorities that are based on the principles of 
transparency, mutual trust, good faith and fairness.

Promotion of a clear, transparent and responsible reporting 
strategy to stakeholders on its main fiscal-related matters.

Offshore financial centers

BBVA maintains a policy on activities in entities permanently 
registered in offshore financial centers, which includes a plan 
for reducing the number of offshore financial centers.

In this respect, both from the OCDE and the Spanish 
regulation perspective, as of December 31, 2017, the BBVA 
Group’s permanent establishments registered in offshore 
financial centers considered tax havens are as follows:

Branches of the BBVA Group’s banks in the Cayman Islands,

Issuers of securities in the Cayman Islands: BBVA Global 
Finance, Ltd., Continental DPR Finance Company, Garanti 
Diversified Payment Rights Finance Company and RPV 
Company.

Total tax contribution

1. Banking branch

BBVA is committed to providing full transparency in tax 
payments, which is why once more this year the Group has 
voluntarily disclosed all major tax payments in the countries 
where it has a significant presence, as it has done every year 
since 2011.

BBVA Group’s total tax contribution (TTC), which uses a 
method created by PwC, includes its own and third-party 

As of December 31, 2017, the BBVA Group had a banking 
branch registered in the Cayman Islands engaging in 
corporate banking activities.The activities and business of this 
branch, which do not include the provision of private banking 
services, are pursued under the strictest compliance with the 
applicable law, both in the jurisdictions in which it is domiciled 
and in those where its operations are effectively managed, in 
this case the United States of America.

2017contrIButIon to SocIEty

P.  36

Branch at offshore entities (BBVA Group. Million euros)

Main figures of the balance 
sheets

Loans and advances to customers

Deposits from customers

31-12-17

31-12-16

1,499

1,144

805

430

2. Issuers of securities

The BBVA Group has four issuers registered in Grand 
Cayman, two of them from the Garanti Group. 

Issues outstanding at offshore entities  
(BBVA Group. Million euros)

Issuing entity
Subordinated debts (1)

BBVA Global Finance LTD

Other debt securities

Continental DPR Finance Company (2)

Garanti Diversified Payment Rights 
Finance Company

RPV Company

TOTAL

31-12-17

31-12-16

162

188

59

1,879

1,262

3,362

102

1,760

1,457

3,508

(1) Securities issued before the enactment of Act 19/2003 dated 4 July 2003.

(2) Securitization bond issues on flows generated from export bills.

3. Supervision and control of the permanent establishments
of the BBVA Group in offshore financial centers

The BBVA Group applies risk management criteria and 
policies to all its permanent establishments in offshore 
financial centers that are identical to those for the rest of the 
companies making up the Group.

During the reviews carried out annually on each and every one 
of the BBVA Group’s permanent establishments in offshore 
financial centers, BBVA’s Internal Audit Department checks 
the following: i) that their activities match the definition of 
their corporate purpose, ii) that they comply with corporate 
policies and procedures in matters relating to knowledge of 
the customers and prevention of money laundering, iii)  that 
the information submitted to the parent company is true, iv) 
and that they comply with tax obligations. In addition, every 
year a specific review of Spanish legislation applicable to the 
transfer of funds between the Group’s banks in Spain and its 
companies established in offshore centers is performed.

In 2017, BBVA’s Compliance and Internal Audit Departments 
have supervised the action plans deriving from the audit 
reports on each one of these centers. 

As far as external audits are concerned, one of the functions 
of the Audit and Compliance Committee is to select an 
external auditor for the Consolidated Group and for all the 
companies in it. For 2017, all of the BBVA Group’s permanent 
establishments registered in offshore financial centers have 
the same external auditor (KPMG), except Continental DPR 
Finance Company.

2017