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Burberry Group

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FY2021 Annual Report · Burberry Group
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ANNUAL REPORT 2020/21

 
 
INHERENT  
IN EVERY  
BURBERRY  
GARMENT IS 
FREEDOM 

Thomas Burberry

CONTENTS

Strategic  
Report

2

6

10

14

16

18

20

24

45

48

55

56

60

Highlights

Chairman’s Letter

Chief Executive Officer’s 
Letter

Purpose

Business Model

Investment Case

Luxury Market Environment

Strategy

Key Performance Indicators

Group Financial Highlights

Capital Allocation Framework

Supporting Our Stakeholders 
During COVID-19

Environmental, Social 
and Governance

67 

74 

83 

92 

Our People

Our Communities

The Environment 

Sustainability Bond

94

Non-Financial Information 
Statement

96

Stakeholder Engagement

104 Board Engagement

106 Risk and Viability Report

133

Task force on Climate-
Related Financial Disclosures 
(TCFD)

138 Risk Management Activities 

in FY 2020/21

140 Our Viability Statement

Corporate Governance 
Statement

146 Board Leadership and 

Company Purpose 

146 Chairman’s 
Introduction

148 Board of Directors

152

153

155

Executive Committee

Corporate Governance 
Report

Principal areas of focus 
for the Board during 
FY 2020/21

Financial  
Statements

210

211

Statement of 
Directors’ Responsibilities

Independent Auditor’s 
Report to the Members 
of Burberry Group plc

224 Group Income Statement

225 Group Statement of 

Comprehensive Income

226 Group Balance Sheet

227 Group Statement of Changes 

in Equity

162 Division of Responsibilities

228 Group Statement 

162 Governance Structure 
and Division of 
Responsibilities

166

Composition, Succession 
and Evaluation

166 Board Evaluation

168 Report of the 

of Cash Flows

229 Notes to the 

Financial Statements

287 Five-Year Summary

290 Company Balance Sheet

291

Company Statement 
of Changes in Equity

Nomination Committee

292 Notes to the Company 

Financial Statements

300 Shareholder Information

173

Audit, Risk and 
Internal Control

173

Report of the Audit 
Committee

180 Remuneration 

180 Directors’ 

Remuneration Report

204 Directors’ Report

1

Strategic Report  |  At a Glance

FINANCIAL AND 
OPERATIONAL HIGHLIGHTS

Revenue by region1,2,3

Americas 

£475m, -15% at CER 

Number of stores: 86

Europe, Middle East, India and 

Asia Pacific 

Africa (EMEIA) 

£628m, -35% at CER 

Number of stores: 120

£1,203m, +16% at CER 

Number of stores: 209

Total revenue by channel 
Retail/wholesale revenue by destination

Revenue by product2
Retail/wholesale revenue by product division

Period ending 
£m

Retail
Wholesale
Licensing

27 March  

28 March  

2021

1,910
396
38

2020

2,110
476
47

Period ending 
£m

Accessories
Women’s
Men’s
Children’s, Beauty and other

27 March  

28 March  

2021

841
653
668
144

2020

948
796
715
127

1.  All references to revenue growth on page 2 are presented at Constant Exchange Rates (CER).  

See page 49 for reconciliation to total revenue.

2. Retail/wholesale revenue.

3. For more detail on performance see Group Financial Highlights on pages 48 to 54.

2

Strategic Report  |  At a Glance

Revenue

Cash (net of overdrafts)*

2021

2020

2019

2018

2017

£2,344m

£2,633m

£2,720m

£2,733m

£2,766m

2021

2020

2019

2018

2017

Adjusted operating profit

Operating profit

2021

2020

£396m

£433m

2020

Pro forma

£404m

£189m

Pro forma

£160m

£887m

£837m

£892m

£809m

£1,216m

£521m

2021

2020

2020

2019

£438m

£467m

2018

£459m

2017

Adjusted diluted EPS

Diluted EPS

£437m

£410m

£394m

92.7p

81.7p

68.4p

64.9p

29.8p

Pro forma

29.0p

2021

2020

2020

2019

2018

2017

2019

2018

2017

2021

2020

2020

Pro forma

2019

2018

2017

Dividend per share

11.3p

2021

2020

2019

2018

2017

67.3p

78.7p

77.9p

82.1p

82.1p

77.4p

42.5p

42.5p

41.3p

Alternative performance measures, including adjusting measures, 

are defined on page 53. Pro forma FY 2019/20 results are 

included to better indicate the impact of adoption of IFRS 16 

Leases in FY 2019/20. These pro forma results are estimations 

of the results for FY 2019/20 if the previous accounting 

standard for leases, IAS 17 Leases, had been applied. 

38.9p

(March 2020: £300m). 

 * The Group also had borrowings at March 2021 of £297m 

3

Strategic Report  |  At a Glance

Environmental, Social and Governance (ESG) highlights
As a purposeful, values-driven brand, we are committed to being a force for good in the world. We champion diversity, 

equity and inclusion and prioritise the wellbeing of our people. We support our communities, in particular young people, 

providing them with the skills, confidence and opportunities to succeed. We are building a more sustainable future for 

luxury by reducing our environmental impacts and helping transform our industry. Below are some of our achievements 

in these areas over the past year. Read more about this on pages 60 to 91.

PEOPLE

•  Rolled out a new global Diversity and Inclusion strategy and policy

•  Launched an industry-leading global Parental Leave policy

•  Maintained a leading position in the FTSE 100 for women in leadership for the third straight year, according 

to the 2020 Hampton-Alexander Review report

•  Included in the 2021 Bloomberg Gender-Equality Index for the first time, scoring 10 percentage points 

more than the company average

•  The first luxury company to partner with organisations including the Business Disability Forum, Investing 

in Ethnicity and the Stonewall Diversity Champions Programme, and one of the first of our peers to join 

The Valuable 500 

COMMUNITIES

•  Manufactured and donated Personal Protective Equipment (PPE) to medical and care professionals

•  Contributed to COVID-19 vaccine development and distribution through early donations to the 

University of Oxford’s emergency vaccine research and UNICEF’s COVID-19 Vaccines Appeal

•  Supported charities, including FareShare, The Trussell Trust and The Felix Project, helping tackle 

food poverty across the UK

•  Partnered with Marcus Rashford MBE and charities supporting youth in the UK, USA and Asia

•  Expanded creative arts scholarships, supporting underrepresented students 

ENVIRONMENT 

•  Reduced our market-based emissions by 92% since 2016

•  Currently source 93%^ of our electricity from renewable sources

•  Reduced our scope 1 and 2 emissions by 84% compared to FY 2016/17 and reduced our scope 3 emissions 

from purchased goods and services by nearly 8,700 tonnes 

•  Launched ReBurberry Edit, a selection of key pieces from the Spring/Summer 2020 collection, crafted 

from the latest sustainable materials

•  Launched dedicated in-store aftercare spaces and piloted Trench Refresh and Leather Restore services

•  Launched ReBurberry Fabric programme with the British Fashion Council, donating more than 7,000 metres 

of leftover fabrics to fashion students across 33 schools

 ^ See page 65

4

Strategic Report  |  Chairman’s Letter

CHAIRMAN’S  
LETTER

“WE WILL CONTINUE TO BE 
GUIDED BY THE SAME 
COMMITMENT TO DOING WELL 
BY DOING RIGHT BY ALL OUR 
STAKEHOLDERS.”

6

Strategic Report  |  Chairman’s Letter

Dear Shareholder, 
More than a year has passed since the beginning of the 

•  We repaid, early and with interest, the £300 million we 

secured in 2020 under the UK government sponsored 

COVID-19 pandemic. Like the rest of the world, everyone 

COVID Corporate Financing Facility (CCFF) and 

at Burberry has experienced great upheaval as we have 

committed to pay our UK business rates in full. We 

had to adapt to living and doing business differently. 

believed this was the right thing to do in the context 

As the crisis continues to evolve, ensuring the safety 

of our improving trading and overall financial stability

of our colleagues and our customers while meeting the 

•  That stability was bolstered by our issuance in 

challenges presented by the global health emergency 

September 2020 of the luxury industry’s first 

remains our top priority.

Sustainability Bond, which will help fund our drive 

towards more energy-efficient buildings and more 

Over the past year, under the stewardship of 

sustainable raw materials and packaging over the 

Marco Gobbetti, we relied on our purpose, Creativity 

next five years

Opens Spaces, to guide us in completing the first phase 

of our brand transformation, whilst at the same time 

Our values in action

acting responsibly in everything we do. 

In the past year, we helped address some immediate 

Responding to COVID-19

challenges faced by our communities. As well as 

donating food and PPE, Burberry also made a financial 

To respond to the upheaval caused by the pandemic, 

contribution to UNICEF’s COVID-19 Vaccines Appeal. 

we looked hard at our cost base, reducing investment 

in non-urgent areas whilst protecting our people and 

In parallel, we continued to make progress on our 

our business.

Responsibility agenda, further reducing our 

environmental impacts and supporting our 

This allowed us to take the following actions: 

communities, in particular young people, as they 

explore their creative dreams.

•  We maintained base pay for all employees who 

were unable to fulfil their roles because of store 

Harnessing creativity, passion and a commitment to 

or site closures

excellence, our colleagues adapted to new ways of 

•  We did not rely on government employment 

working over the past year. This ensured that Burberry 

support in the UK, home to more than a third of 

could continue to delight and inspire our customers with 

our global workforce 

exciting new products and innovative experiences, 

•  Our senior leaders took a 20% pay cut from 

despite the disrupted global context.

April through June 2020

•  The Board of Directors also took a voluntary 20% 

reduction in their base salary and fees from April 

through June 2020, with the equivalent cash amount 

donated to The Burberry Foundation COVID-19 

Community Fund. This fund was established in 2020 

to allow our employees to support communities 

challenged by the pandemic through procuring and 

distributing PPE, helping food banks and healthcare 

charities around the world. Burberry also made direct 

donations to fund vaccine research and charities 

alleviating food poverty

7

Strategic Report  |  Chairman’s Letter

“HARNESSING CREATIVITY, 
PASSION AND A COMMITMENT TO 
EXCELLENCE, OUR COLLEAGUES 
ADAPTED TO NEW WAYS OF 
WORKING OVER THE PAST YEAR.”

Channelling our heritage of exploration and discovery, 

Board changes

with digital storytelling and innovative online customer 

On behalf of the Board, I would like to thank Jeremy 

service, we offered moments of escapism when our 

Darroch, who retired from the Board in July 2020, 

customers couldn’t travel. We stayed connected by 

for his service and wise counsel and wish him well in 

employing technology and used our online platforms to 

his future endeavours. It is my pleasure to welcome 

strengthen existing relationships and build new ones.

Antoine de Saint-Affrique, who joined the Board as an 

Dividend

independent Non-Executive Director in January 2021. 

Antoine brings to our Board global experience in driving 

With a view to protecting liquidity and sustaining 

business expansion, innovation and sustainability, which 

investment in the long-term value of the Burberry brand, 

will be invaluable to Burberry as we continue to 

the Directors elected not to declare a final dividend for 

progress our strategy.

the year to 28 March 2020. However, in light of recovery 

in demand in key markets in Asia and North America, 

I would especially like to thank Marco, the entire 

strong operating performance globally and exemplary 

Burberry management team and our exceptional people 

cost control, the Directors are pleased to recommend 

everywhere for their energy, creativity and resilience 

a final dividend of 42.5p per ordinary share for 

during this extraordinary time. I am also very grateful to 

FY 2020/21. 

Challenges ahead

my fellow Board members for their unfaltering support 

and flexibility over the past year. Their wisdom and 

dedication continue to be an invaluable asset to our 

Looking ahead, beyond the uncertainty surrounding the 

Company. Finally, on behalf of everyone at Burberry, 

continuing effects of the pandemic, challenges remain. 

I would like to thank our shareholders for their 

As well as the potential impact of geopolitical tensions 

steadfast and continuing support.

on trade, there are a number of operational issues to 

address resulting from the UK’s withdrawal from the 

As you will read in the following sections, our leadership, 

European Union and its Single Market. We are also 

our people, our business and our brand are all in great 

concerned about the longer-term impact of the UK 

shape to realise the full potential of Burberry in the 

government’s decision to end the Value Added Tax Retail 

coming years. We will continue to be guided by the same 

Export Scheme (VAT RES), particularly once tourists 

commitment to doing well by doing right by all our 

return. Cancellation of the scheme, which allowed 

stakeholders that we have witnessed in the last year, 

non-EU residents to reclaim VAT on items purchased in 

and of which the Board and I are very proud.

the UK, is likely to encourage international consumers to 

divert their spending to other key European shopping 

Gerry Murphy 

destinations, all of which continue to offer VAT refunds.

Chairman

8

Strategic Report  |  Chief Executive Officer’s Letter

CHIEF EXECUTIVE 
OFFICER’S LETTER

“WE HAVE 
TRANSFORMED OUR 
BUSINESS AND BUILT 
A NEW BURBERRY, 
ANCHORED FIRMLY 
IN LUXURY.”

10

Strategic Report  |  Chief Executive Officer’s Letter

Dear Shareholder,
Since last year’s report, the COVID-19 pandemic has 

•  Adjusted operating profit was £396 million, down 8% 

at CER, due to the impact of the reduction in revenue, 

continued to impact livelihoods and industries globally, 

but partially offset by strong cost management 

often to devastating effect. Yet, with each passing day, 

•  Reported operating profit was £521 million, up 176% 

hope grows that brighter days are ahead thanks to the 

including income from adjusting items of £125 million, 

brilliance and dedication of members of the scientific and 

compared to charges of £244 million in the previous 

medical communities. I would like to extend my gratitude 

year. The adjusting items credits mainly related to 

to them for their heroic efforts.

partial reversals of the charges from the previous year 

and the benefit of short term rent rebates negotiated 

Having donated to University of Oxford’s emergency 

as a result of store closures

vaccine research and UNICEF’s COVID-19 Vaccines 

•  Adjusted diluted earnings per share (EPS) was 67.3p, 

Appeal, the development and distribution of vaccines 

down 14% at CER

have special resonance for everyone at Burberry. 

•  Reported diluted EPS was 92.7p, up 211% 

We have witnessed first-hand the incredible feats 

that can be achieved when individuals and communities 

A new Burberry

come together, united by a common goal.

Over the past three years, our goal has been to re-

energise our brand, renew our product and elevate the 

In the last 12 months, our teams have faced the 

customer experience, while maintaining broadly stable 

challenges posed by the global health crisis with 

sales and adjusted operating margin. Even with the 

similar energy and resolve, guided by our purpose. 

challenges presented by the pandemic, in this first 

From manufacturing and donating PPE to healthcare 

phase we achieved our objectives. We have transformed 

professionals, to leveraging technology to inspire and 

our business and built a new Burberry, anchored firmly 

excite our customers, time and again our people 

in luxury.

have shown the creativity to open spaces that 

defines Burberry. 

We have completely refreshed our brand image with 

strong, coherent codes. We have renewed all 

Lockdowns and measures to curb the spread of the 

touchpoints, focusing on social-first and video-led 

virus led to a significant decline in luxury spending in 

content and creating unexpected, authentic and 

FY 2020/21. Despite reductions in operating hours and 

culturally relevant experiences. We have elevated our 

an average 18% of our global store network being closed 

position in every market, amplifying our visibility through 

in the year, we adapted swiftly to the circumstances and 

influencers and key opinion leaders, and increasing our 

delivered a strong set of results, ending the financial 

share of editorial coverage in impactful titles.

year with good full-price sales growth.

FY 2020/21 performance

With Riccardo Tisci, our Chief Creative Officer, we have 

elevated our ready-to-wear offer across runway and 

As a consequence, we delivered FY 2020/21 results that 

mainline and diversified our outerwear, transitioning to 

demonstrated our resilience and adaptability in 

a higher share of technical and eco-fabrics. Importantly, 

responding to the COVID-19 pandemic:

we have built a genuine luxury fashion leather goods 

•  Revenue was £2.3 billion, down 11% at reported rates 

different customers’ preferences, and raised the bar 

and 10% at constant exchange rates (CER) due to the 

in terms of quality.

business, with a range of shapes that cater to 

impact of store closures and reduced tourism. After 

a very challenging first quarter, revenue performance 

showed a strong recovery in the second half of the year

11

Strategic Report  |  Chief Executive Officer’s Letter

“IN THIS NEXT CHAPTER, WE WILL 
LEVERAGE OUR UNIQUE BRAND 
EQUITY TO DELIVER SUSTAINABLE, 
HIGH-QUALITY GROWTH, WHILE 
CONTINUING TO BE A FORCE FOR 
GOOD IN THE WORLD.”

We have also aligned our distribution to our new 

We built flexibility into budgets and resources so that 

positioning. We have upgraded our stores’ look and 

as regions started to recover we were ready to capture 

feel and introduced a new store concept. We have 

opportunities where and when they arose. Consequently, 

transformed the in-store experience and launched 

our performance was strong in all rebounding luxury 

industry-leading digital innovations that embody our 

markets, including Mainland China and the USA. All our 

values of creativity and forward thinking.

efforts were underpinned by financial discipline.

As a result, we have attracted a new luxury customer with 

At the same time, inspired by Thomas Burberry, we 

strength across key regions for luxury market growth. 

focused on making a positive difference.

Managing through COVID-19

Throughout the year, we prioritised the health and 

The progress we made enabled us to adapt to COVID-19. 

wellbeing of our people. We implemented rigorous 

In FY 2020/21, supported by the strong foundations we 

safety measures across all our sites, while providing 

have built, we drove performance through new product 

resources to support our teams and flexibility, 

and engaging communications, and shifting our focus to 

acknowledging many have additional caregiving 

rebounding economies and digital channels.

responsibilities. We harnessed technology to stay 

connected and maintain a sense of community.

We continued to inspire and excite customers with 

emotive campaigns and brand activations rooted in our 

We made significant progress on our commitment to build 

heritage and history of adventure and exploration, and 

a more diverse, equitable and inclusive organisation, rolling 

adopting a highly-localised approach in each market. 

out our global Diversity and Inclusion strategy to attract 

We reimagined how we showcase our collections digitally 

and retain diverse talent, foster an open and inclusive 

and in doing so made the experience truly inclusive.

culture and drive education and awareness. We became the 

first luxury company to partner with the Business Disability 

We delivered strong growth in our core categories, 

Forum, Investing in Ethnicity and the Stonewall Diversity 

leather goods and outerwear. We also leveraged our 

Champions Programme, and we joined the Valuable 500. 

digital capabilities to bridge online and offline, created  

We continued our support for London Youth and The 

a new paradigm with our Social Retail store in Shenzhen, 

Prince’s Trust Women Supporting Women initiative, 

and enabled our customers to book video appointments 

providing resources and development opportunities for 

with our Sales Associates and browse products as if 

young women. Our commitment to gender equality 

they were in store.

was recognised by our inclusion in the 2021 Bloomberg 

Gender-Equality Index and a leading position in the final 

report from the Hampton-Alexander Review for women in 

leadership in the FTSE 100, for the third consecutive year.

12

Strategic Report  |  Chief Executive Officer’s Letter

In addition to PPE, through separate donations from 

excite highly influential luxury consumers. We will focus 

The Burberry Foundation COVID-19 Community Fund 

on our core luxury categories, drawing on the strong 

and Burberry, we provided hundreds of thousands of 

offer we have built while maintaining our focus on our 

meals and essential healthcare and social services to 

anchors of outerwear and leather goods. We will 

those in need. I am especially proud of our partnership 

continue to enhance the way we connect with our 

with Marcus Rashford MBE and charities supporting 

customers to create a truly omnichannel luxury 

young people from disadvantaged backgrounds in 

experience, while focusing on local consumers in our key 

the UK, USA and Asia.

markets. We will supercharge digital, maintaining our 

leadership and we will continue to focus on full price.

We also maintained our focus on driving positive change 

and building a more sustainable future through our 

All the while, we will exert operational leverage, while 

Responsibility agenda. In particular, we made significant 

also reinvesting in critical areas for future growth. 

progress towards decarbonising our own operations, 

We will enable the delivery of our strategy, including 

while continuing to work with suppliers to reduce our 

through an agile supply chain that delivers exceptional 

indirect carbon emissions. All our stores in Mainland 

quality and service, consumer technology that allows 

China are now carbon neutral and we are on track in 

us to enhance the customer experience, attracting and 

FY 2021/22 to use 100% renewable electricity and have 

retaining diverse, world-class talent and maintaining 

a carbon neutral footprint across all our operations 

operational efficiency.

globally. As the Chairman mentioned, we issued our 

first-in-luxury Sustainability Bond to support our 

Throughout, we will retain our focus on social and 

ambitions in the this space.

The next chapter

environmental responsibility. This is the purest 

expression of our purpose and values and we are 

committed to continuing to build not only a financially 

The luxury industry is still facing significant challenges 

stronger Burberry but also a better company. We will 

due to the pandemic but there is growing confidence 

create the conditions for creativity to thrive by 

that it will return to 3-4% annual growth in the medium 

championing diversity, equity and inclusion and 

to long term as international travel flows start to 

supporting the wellbeing of our people. We will 

recover from 2022 onwards.

support our communities, in particular young people, 

providing more of them with the skills, confidence 

Having successfully executed Burberry’s transformation 

and opportunities to succeed. Lastly, we will create 

and established a strong foundation, we are well 

a more sustainable future for luxury by further 

positioned to embark on growth and acceleration. In 

reducing our environmental impacts and helping 

this next chapter, we will leverage our unique brand 

transform our industry.

equity to deliver sustainable, high-quality growth, while 

continuing to be a force for good in the world.

I would like to thank our teams worldwide for their 

passion, energy and commitment. Being creatively 

Burberry is a unique, powerful brand, with deep roots 

driven, forward thinking, open and caring, and proud 

that set us apart from our peers, grounded in our rich 

of our heritage are hallmarks of our organisation at 

heritage and the principles of our founder Thomas 

its best and this year my colleagues demonstrated 

Burberry. We want to be recognised by consumers for 

these values consistently. Having witnessed their 

being a purposeful, values-driven brand, committed to 

resourcefulness and creativity first hand, I have every 

doing the right thing; an authentic luxury outerwear 

confidence that through their imagination, inventiveness 

pioneer, bringing a uniquely British perspective; a true 

and ingenuity, we will continue to push boundaries, open 

luxury fashion house, with a relentless focus on quality 

new opportunities and realise our vision for Burberry.

and craft; and a beacon of creativity, imagination 

and innovation.

To achieve our objectives, we will build brand advocacy 

and community through distinctive and meaningful 

storytelling, formats and experiences that inspire and 

Marco Gobbetti 

Chief Executive Officer

13

Strategic Report  |  Purpose

CREATIVITY 
OPENS SPACES 

Thomas Burberry
Founder

14

Strategic Report  |  Purpose

At Burberry, we believe creativity opens spaces. 

Creativity Opens Spaces is a reference to Thomas 

Our purpose is to unlock the power of imagination 

Burberry’s Open Spaces manifesto. Published 

to push boundaries and open new possibilities for 

posthumously around 1930, it set out our founder’s 

our people, our customers and our communities.

vision for the brand. The phrase “open spaces” had 

a dual meaning. Firstly, it referred to the tiny pockets 

This is the core belief that has guided Burberry since 

of air found within the weave of gabardine, the fabric he 

it was founded in 1856 and is central to how we operate 

invented, which revolutionised rainwear. It also recalled 

as a company today. From outfitting polar explorers to 

the freedom his products gave to the pioneering men 

enhancing the shopping experience through Augmented 

and women who wore Burberry clothing, including 

Reality (AR), our purpose underpins the choices we 

explorer Sir Ernest Shackleton and aviator Betty 

make at Burberry and informs our long-term goals. 

Kirby-Green, and the open spaces they traversed. 

We have reinterpreted this phrase to speak to our 

desire to open new spaces and opportunities.

Our values 
Our purpose is supported by four values, which are intrinsic to Burberry and express who we are when we are at 

our best. These values encapsulate what we expect from ourselves and each other.

CREATIVELY DRIVEN
•  Finding beauty in every detail 

•  Putting passion and creativity in  

everything we do 

•  Committed to excellence 

•  Challenging the ordinary to pursue  

the extraordinary

OPEN AND CARING
•  Harnessing strength in diversity 

•  United to achieve common goals 

•  Responsible, guided by our conscience 

•  Upholding a legacy of respect and inclusivity

PROUD OF OUR HERITAGE
•  Inspired by our past, as we create our future 

FORWARD THINKING
•  An open space for imagination 

•  Globally minded, learning from others 

•  Free to explore, push boundaries, pioneer 

•  Championing contrasts from royals to rebels 

•  Unafraid to stand out 

•  Representing Britain on the global stage

•  Our creativity drives us forward

15

Strategic Report  |  Business Model

BUSINESS MODEL

Burberry is a global luxury brand, headquartered in London.  
We make luxury clothing, leather goods, accessories, fragrance and 
beauty products that marry the finest craftsmanship and design 
with cutting-edge technology. Creativity has fuelled Burberry 
throughout our brand’s 165-year history and our shared conviction 
in its power is central to how we operate as a company.

RESOURCES

People

Financial

Our people are the heartbeat of our organisation. 

Burberry is listed on the London Stock Exchange and is a 

Representing 115 nationalities across 33 countries, 

member of the FTSE 100 index. We invest appropriately 

they enrich our brand with their diverse range of skills 

in our business to generate growth, deliver shareholder 

and experiences. We offer them space to express their 

value and ensure the long-term future of our brand. 

creativity as well as opportunities to develop personally 

and professionally. We provide them with a range of 

Manufacturing

tools and resources to help them thrive. 

We manufacture our products at Burberry-owned sites 

Customers

as well as via a network of global suppliers. We weave 

gabardine at our mill in Keighley and make our iconic 

Our customers are critical to our success and we 

Heritage Trench Coats at our factory in Castleford, 

invest in our relationship with them to understand 

both in Yorkshire, UK. We own a centre of excellence for 

their needs and desires. We aim to inspire and 

leather goods in Scandicci, Italy, covering all activities 

excite our customers with luxury products that are 

from prototyping to the coordination of production.

beautifully designed and made to last. We strive to 

provide outstanding customer service and we place 

Stores

the highest importance on our customers’ safety, 

We serve our customers through a network of 

welfare and respect, from their enjoyment of our 

directly operated and franchised stores as well as 

products to their engagement with our brand.

online. We strive to provide a seamless omnichannel 

Brand

experience, aligned with our brand vision, and 

outstanding service that is tailored to meet our 

Our brand is unique, grounded in our heritage and the 

customers’ needs and desires. 

principles of our founder Thomas Burberry. We want to 

be recognised for being purposeful and values-driven; 

committed to doing the right thing; an outerwear pioneer 

with a uniquely British perspective; a true luxury fashion 

house, with a relentless focus on quality and craft, and a 

beacon of creativity, imagination and innovation. We are 

protective of our brand and we safeguard Burberry’s 

intellectual property (IP) across the world.

16

Strategic Report  |  Business Model

WHAT WE DO

VALUE ADDED

Design

Customers

We design luxury goods that are beautifully made and 

We inspire and excite our customers with beautiful 

built to stand the test of time. Our design, strategy, 

luxury products of the highest quality. We create 

marketing and responsibility functions work together 

opportunities for them to engage with the Burberry 

from the earliest stages of product development. 

community through meaningful experiences, online 

Working collaboratively ensures our products remain 

and offline. 

relevant to our customers and true to Burberry’s 

purpose. It also ensures sustainability remains 

People 

front of mind.

Source

We provide opportunities for our people to develop 

personally and professionally so they can enjoy 

rewarding careers with us. We foster a culture where 

We source the finest materials to craft our luxury 

everyone feels they belong, has a voice and can reach 

products. We work closely with our network of 

their full potential. 

global suppliers to ensure our high standards are 

met, both in terms of quality and sustainability. 

Communities

We innovate to bring our brand vision to life to 

Helping others, giving back and driving positive change 

inspire and excite our customers, while reducing our 

are central to our culture. We contribute to local 

impact on the environment.

Make

economies where we operate and support the 

communities around us through direct partnerships 

and with organisations making a positive impact.

Our highly skilled craftspeople make our products at 

Burberry-owned manufacturing sites in the UK and 

Shareholders

Italy, as well as via a network of global suppliers, a large 

Our framework for long-term value creation centres 

proportion of which are in Europe. We invest in quality, 

around three major pillars: revenue growth, operating 

driving improvements throughout our supply chain, while 

margin accretion and capital efficiency. As the business 

focusing on reducing, reusing and recycling the waste we 

fulfils its potential, our shareholders benefit from return 

create. We continually look for innovative solutions to 

on investment and long-term shareholder value. 

help us move towards a circular business model.

Sell

The Environment

We are committed to driving positive change and 

We sell our products through a network of directly 

achieving sustainable growth by being a force for good. 

operated and franchised stores, as well as via wholesale 

We actively work to reduce our environmental footprint 

partners and online. For certain product categories, 

and at the same time seek to transform our industry 

such as beauty and eyewear, we use the product and 

by pushing boundaries, setting leading standards and 

distribution expertise of licensing partners. Our creative, 

pioneering innovative solutions to create real 

marketing and communications teams aim to inspire and 

system change.

excite our customers with distinctive and meaningful 

content and outstanding luxury experiences.

17

Strategic Report  |  Investment Case

INVESTMENT CASE

Our vision is to be the leading British luxury brand, delivering sustainable, 
high-quality growth and value for our stakeholders and communities. 

STRATEGY1

1. COMMUNICATIONS
We will inspire customers and 

2. PRODUCT
We will leverage the strong 

3. DIRECT TO CONSUMER
We will continue to transform 

strengthen the emotional 

luxury offer we have built, 

our direct-to-consumer 

connection with purposeful, 

maintaining focus and 

channels to create a luxury, 

authentic luxury storytelling, 

innovation around our anchors 

truly omnichannel experience 

while leveraging our strong 

of outerwear and leather 

that will both attract 

network of communities 

goods. We will further elevate 

customers to the brand 

and influencers to amplify 

our ready-to-wear collections 

and ensure their ongoing 

our brand. 

by developing a strong 

position in everyday 

luxury pieces. 

engagement with us. 

ENABLERS
•  Agile supply chain

•  World-class talent

•  Secure, integrated and consumer-led technology

•  Operational efficiency

ESG

We are committed to continuing to build not only a financially stronger Burberry but also a better company. We will 

fuel the creativity of our people by championing diversity, equality and inclusion, and supporting their wellbeing. 

We will empower young people in our communities, providing more of them with the skills, confidence and 

opportunities to succeed. We will create a more sustainable future for luxury by further reducing our 

environmental impacts and helping transform our industry. 

Read about ESG on pages 60 to 91, our Sustainability Bond on 92 to 93 and visit Burberryplc.com for 

more information.

1.  Read more about our strategy on pages 24 to 43.

18

Strategic Report  |  Investment Case

Our framework for long-term value creation centres around three major pillars: revenue growth, adjusted operating 

profit margin accretion and capital efficiency. 

REVENUE  
GROWTH

ADJUSTED 
OPERATING 
PROFIT MARGIN 
ACCRETION

CAPITAL  
EFFICIENCY

Burberry operates in the luxury 

Burberry generated an adjusted 

Burberry has a capital allocation 

goods sector, where industry 

operating profit margin of 16.9%, 

framework, which prioritises the 

growth tends to deliver ahead of 

an increase of 50bps from 

use of cash, while maintaining an 

overall annual global Gross 

FY 2019/20. In the medium 

appropriate capital structure for the 

Domestic Product (GDP) growth. 

term, our ambition is to deliver 

business. This is set out in further 

Our ambition, in the medium term, 

meaningful adjusted operating profit 

detail on page 55. Our uses of cash 

is to drive towards high single-digit 

margin improvements (at constant 

are summarised below.

top-line growth (from FY 2019/20 

currency). There are two significant 

base at constant currency), driven 

factors underpinning our ambition: 

by over performance of full-price 

sales. Revenue growth will be 

enabled by our strategy, leveraging 

Operating leverage
Leverage the fixed and semi-fixed 

the strong product offer we have 

cost components of our 

established over the past few years, 

operating expenses.

maintaining our focus on outerwear 

and leather goods and accelerating 

and strengthening our position in 

all key markets.

Cost-efficiency 
programmes 
Our current cost-saving 

programmes have delivered 

£185 million annualised cost savings 

Reinvest 
Reinvest for organic growth.

Dividend 
Pay a progressive dividend.

Strategic investment 
Invest in strategic initiatives.

Capital returned 
Return excess cash to shareholders. 

in FY 2020/21. This was achieved by 

Underpinned by retaining a solid 

investment grade credit rating.

driving simplification and  

efficiency throughout our 

organisation, including optimising 

back-office functions, generating 

procurement savings, and through 

technology initiatives that increase 

our business agility.

19

Strategic Report  | Luxury Market Environment 

LUXURY MARKET 
ENVIRONMENT

FY 2020/21 was an unusual year as the COVID-19 pandemic continued  
to have a significant impact on the market for personal luxury goods. 

The luxury sector 
In 2020, the personal luxury market decreased for the 

In the rest of Asia, sales declined by double digits 

in 2020. South Korea showed good resilience and strong 

first time in more than 10 years (-23% year on year 

appetite for luxury consumption, while consumers in 

compared to +4% in 2019, with a total market size of 
€217 billion).1 The crisis had a significant impact on 
profits, with an estimated 60% year-on-year decline 
in Earnings Before Interest and Taxes (EBIT)1 for the 
personal luxury market as a whole. 

In this environment, performance polarised further 

between strong luxury brands, which have been 

Japan withheld spending as a result of the crisis, 

focusing on timeless, long-term investment pieces 

when purchasing luxury goods.

Americas

In the Americas, the personal luxury market contracted 
in 2020 in line with global trends at -27% year on year.1 
Despite local lockdowns and political uncertainty, there 

recovering more quickly, and premium brands. Regional 

were positive signs of a restart in the second half 

performances have varied significantly with staggered 

of 2020 following government stimulus packages, 

recoveries across markets influenced by national 

with consumption moving from city centres and 

lockdowns, economic recovery policies and consumer 

megacities to second-tier cities and suburban areas. 

confidence. This has amplified the need for brands to 

Reduced footfall due to COVID-19 has taken its toll on 

adapt and pivot quickly, so they can shift resources 

department stores in the USA, with several players 

across regions and encourage innovation to engage 

announcing bankruptcies. 

local consumers shopping domestically.

Luxury geographies 
Asia
Despite initial decline in the early months of 2020, 

the industry in Mainland China rebounded with +45% 
year-on-year growth (compared to +26% in 2019).1 It 
was the only market that registered growth in 2020. The 

Europe and the Middle East 

In 2020, Europe was the region most severely impacted 

by the COVID-19 crisis in terms of luxury goods sales, 

registering a decline of 36% year on year, compared to 
1% growth in 2019.1 Even if local consumption in the 
region was resilient, driven by affluent areas and a 

significant shift towards online purchases, lack of 

recovery was supported by a robust local economy and 

tourism had a significant impact on overall regional 

strong consumption across channels, categories, price 

performance. Looking ahead, recovery in this region is 

points and generations. Global travel restrictions meant 

expected to be prolonged and uneven. Luxury goods 

that Mainland China saw a repatriation of spend, which 

sales in the Middle East was less impacted by the 

accelerated domestic growth throughout the year. 

COVID-19 pandemic, due to a shorter lockdown and 

However, overall sales to Chinese luxury customers 

repatriation of spend.

globally declined in 2020, as the increase in domestic 

purchases did not fully offset the decline in tourist spend 

abroad. Hong Kong S.A.R. and Macau S.A.R. were the 

worst performing geographies globally.

1.  Source: Bain Altagamma 2020

20

Strategic Report  | Luxury Market Environment 

Products
Apparel

Channels 
Retail

The apparel category decreased by 30% year on year 

Retail channels were severely affected in 2020, driven 

in 2020 across the industry (compared to 1% growth 
in 2019)1, with menswear and womenswear experiencing 
the same levels of decline. Apparel was the category 

by emporary store closures, and, as a result, contracted 
by 23% year on year.1 Mono-brand stores contracted by 
22%, in line with the overall market, as online sales and 

hardest hit by the impact of the COVID-19 pandemic. 

omnichannel purchase journeys grew in share and value. 

Mirroring consumers’ at-home lockdown lifestyles, 

Among other retail channels, travel retail was hit hardest 

formal apparel registered the biggest decline, while 

(-70% year on year). Meanwhile, outlets contracted by 

the leisurewear and streetwear categories were 

15% year on year, while marginally increasing their 

more resilient.

Leather goods

channel share. 

Wholesale 

Despite its negative sales performance (-18% year on 
year for the industry, compared to 7% growth in 2019)1, 
the leather goods category drove the luxury rebound 

With digital being more prominent in FY 2020/21 and 

in-store footfall declining as a result of store closures, 

direct-to-consumer channels are becoming increasingly 

with entry-level items, such as wallets and smaller bags, 

relevant. As a result, wholesale channels saw the hardest 

as well as iconic pieces. The rebound was supported by 

contraction in 2020 at -40% year on year and 

customers shopping online and high-spending customers, 

experienced strong polarisation.

particularly in Asia, investing in iconic pieces.

Digital

Shoes and jewellery 

The footwear market also contracted in 2020 at -12% 
year on year (compared to +9% in 2019)1. Customers 
shied away from formal and classic styles, while casual 

Online channels grew by 50% in 2020 (compared to 22% 
growth in 2019),1 reaching a channel share of 23%, which 
was double that of 2019. Sales growth was particularly 

significant on brands’ own websites, increasing by 

shoes and sneakers performed slightly better. Lifestyle 

80% in 2020. The online sales spike was particularly 

changes saw sneakers driving the market uptick in the 

prominent in China, where growth was one-and-a-half 

second half of 2020. 

times greater than the average global online market 

increase, followed by Europe and the USA. In terms of 

The jewellery sector also experienced a relatively small 

product categories, accessories, shoes and beauty 

contraction compared to the overall market, with a 15% 
decline year on year (compared to 9% growth in 2019)1. 
This was largely due to sustained growth in Asia, mainly 

represented the lion’s share of growth, driven by the 

convenience of purchasing these products online. In this 

environment, as online influence and digitally enabled 

in China, and an acceleration in online purchases. 

purchases grow in share and value, bridging online and 

High-end jewellery and iconic pieces at entry prices 

offline is key, making omnichannel a key priority for 

have been driving the recovery for this category. 

luxury players.

21

Strategic Report  | Luxury Market Environment 

Key themes 
While the COVID-19 pandemic severely disrupted and 

3. Consumer 

Prior to the pandemic, millennials and Gen Z, the 

hampered luxury market growth, it also accelerated four 

youngest customers, were already expected to 

key trends, which are reshaping the industry and likely to 

lead growth for luxury. In light of COVID-19, these 

remain influential beyond the pandemic. 

demographics have become even more influential as 

1. China 

they have led the recovery to date. Millennials and 

Gen Z show a higher level of resilience, continuing to 

Local Chinese consumer sentiment remained strong 

make luxury purchases despite economic uncertainty. 

due to the country’s swift rebound following the virus 

Customers from older generations are more cautious 

outbreak. China remains on path towards becoming the 

and considered with their spending. As their spending 

biggest luxury market by 2025, with an estimated 

power increases in the coming years, and with their 

26-28% global share (versus 20% in 2020). It is 

ability to influence older generations, young customers 

expected that Chinese luxury consumers will account 

are now expected to drive 180% of growth between 2019 

for just below 50% of the total market by 2025. While 

and 2025, and to reach a 65-70% share of the luxury 

international tourist flows are not expected to recover to 

market by 2025. These consumers will continue to shape 

pre-COVID-19 levels before 2022, further expansion of 

the themes for luxury as they value brands with a clear 

domestic store networks is expected in Tier 1 and Tier 2 

viewpoint, which are able to communicate with them in 

cities, as well as in domestic travel destinations and 

an authentic and meaningful way. It is paramount for 

duty-free locations.

luxury brands to articulate their brand message and 

establish a dialogue to attract, excite and retain 

2. Digital and omnichannel journeys

this demographic. 

The global health emergency changed customer habits, 

accelerating the growth of online sales. As a result, 

In 2020, leather goods proved to be the most resilient 

the share of digital sales within the luxury market is 

luxury category, driven by both entry-price items and 

expected to reach up to 30% by 2025 (compared to 12% 
in 2019).1 Even as stores reopen, online will remain a key 
channel for convenience and efficiency, with consumers 

more expensive iconic pieces. While high-spending 

customers continued to shop during the pandemic, 

they focused on investing in classic items from brands 

pushing brands to innovate and leverage growth 

famous for that particular style or product.

opportunities in this channel. As online touchpoints 

influenced more than 85% of consumer purchase 

Changes in lifestyle during the pandemic accelerated 

journeys in 2020 (compared to 75% in 2019), and 

the trend toward casualisation, with customers over-

omnichannel journeys are growing in share and value, 

indexing on loungewear and sneakers. These categories 

seamless integration between online and offline 

are expected to drive growth in FY 2021/22. 

channels is a key priority for brands.

Despite the acceleration of digital, offline retail will 

their supply chain and improve agility, to establish 

remain integral to the luxury journey. Customers 

deeper partnerships and optimise product flows to 

will expect stores to be experience driven, to 

track inventory, adapt supply and optimise assortment.

There is a heightened importance for brands to secure 

incorporate a sense of community, and to offer 

opportunities to strengthen consumers’ emotional 

connections with brands.

1.  Source: Bain Altagamma 2020

2. Source: McKinsey, March 2021

22

Strategic Report  | Luxury Market Environment 

4. ESG 

Sustainability will remain an important factor in 

Market outlook 
Although a return to pre-COVID-19 levels is not 

customers’ purchasing decisions after the pandemic, 

expected in 2021, the industry anticipates double-digit 

with transparency, fair labour practices and use of 

year-on-year growth in 2021 (+23%), albeit from a low 

natural and organic materials as key focus points. 

base. Recoveries will be partial and varied by region, with 

The Black Lives Matter movement gaining greater 

China, digital retail and young customers key engines for 

awareness following protests in June 2020, combined 

market recovery and future growth. Travel flows are also 

with the pandemic, have intensified the significance of 

expected to partially recover in 2021, to circa 40% of 

social issues in influencing consumers’ brand choices 

when buying luxury goods. This is particularly relevant 

for younger consumers, who expect brands to have a 

pre-COVID-19 levels, with a more significant recovery 
expected from 2022.2

clear social agenda that includes both external activities 

While the pandemic is still ongoing and will continue 

and internal diversity and inclusion best practices, and to 

to affect the luxury market in the short term, in the 

embed these in their brand marketing.

longer term the luxury market is expected to return 

to healthy levels of growth (3-4% Compound Annual 

Growth Rate (CAGR), 2019-2025). Chinese, digital and 

young customers will be the key drivers of this growth, 

with millennials and Gen Z continuing to set the 

agenda for luxury.

23

Strategic Report  |  Strategy

STRATEGY

In the last three years, we have transformed our business and 
built a new Burberry, anchored firmly in luxury. We have 
revitalised our brand image, renewed our product offer and 
elevated our customer experience, while making further progress 
on our ambitious social and environmental agenda. In spite of 
COVID-19, we completed our objectives for the period and 
delivered a strong set of results in FY 2020/21.

Read more about some of the achievements in 

the year:
Social Retail in  

Shenzhen, China
A digital experience
The Trench Coat
Bolstering leather goods
Helping to shape the future

See pages 28 to 31
See pages 32 to 35
See page 38
See page 40
See page 43

Strategic progress in FY 2020/21
FY 2020/21 was the third year of our journey to 

transform Burberry and firmly establish our position in 

luxury. Over the first two years, we set the foundation 

for our transformation by re-energising the brand and 

evolving our communication, renewing our product offer, 

and aligning our distribution to our strategic positioning, 

while maintaining sales and adjusted operating margin 

broadly stable throughout the transition period. While 

FY 2020/21 has been an unusual year due to COVID-19, 

the foundations we built in the first two years enabled 

us to continue making progress and to deliver strong 

results, as demonstrated by our growth and momentum 

in full-price sales, and traction with core product 

categories. The pandemic has had a significant impact 

on the global economy and our network, resulting in an 

average of 18% of our stores being closed in the year. 

Despite these challenges, we continued to drive the 

business through new product launches and inspiring 

communications, and shifted our focus to rebounding 

economies and digital channels. Our actions were 

underpinned by the resilience and engagement of 

our teams, who adapted swiftly during the year. 

24

Strategic Report  |  Strategy

Our journey
These actions prepared our business to capitalise on opportunities as they arose across different geographies.  

We had a strong set of initiatives in place to continue to excite and inspire our customers and maintain brand heat, 

which has remained strong. 

FY 2017/18 – FY 2019/20

FY 2019/20 – FY 2020/21

FY 2021/22 AND BEYOND

Building the foundation

Strengthen foundation

Growth acceleration

•  Reposition to luxury

•  Further progress and 

•  Accelerate revenue growth

•  Establish new product offer

resilient performance 

•  Expand margins

•  Reset distribution

despite COVID-19 pandemic

•  Deliver positive change

•  Maintain stable revenue  

•  Improved full-price sales

and profit

•  Average Unit Retail (AUR) 

increase 

•  Growth in leather goods 

and outerwear

25

Strategic Report  |  Strategy

Product 
We have made good strategic progress in developing 

lookbook, a celebration of our Burberry community. 

Instead of professional models, London-based Burberry 

and enhancing our product strategy while managing our 

employees were shot in looks from the collection outside 

product flows. Despite the COVID-19 pandemic, we 

their homes. In December 2020, we unveiled our mural 

continued to record excellent traction with our new 

dedicated to Burberry Ambassador Marcus Rashford 

collections during FY 2020/21. 

MBE in Manchester.

Our new collections have resonated strongly with 

Throughout the year, we maintained an engaging 

consumers, supporting double-digit growth in full-price 

calendar and drumbeat of brand activations across the 

sales to both new and repeat customers. Within full 

globe. We continued to see strong brand traction, with 

price, our strategic pillars, leather goods and outerwear, 

positive engagement rate results across our social media 

have returned to growth and delivered mid and high 

platforms, particularly in China, and attracted a sizeable 

single-digit growth for FY 2020/21, respectively. Strong 

share of new and younger customers to our brand.

performance in leather goods has been supported by our 

new established shapes, including the Pocket Bag, which 

was the focus of our first bag campaign and programme 

Localised plans 
Over FY 2020/21, markets rebounded at different paces. 

of leather goods activations and pop-ups earlier in the 

As a result, we focused on a localised customer-centric 

year, and the Olympia, our newest distinctive shape. 

approach for each region, capturing recovery 

Across outerwear, we have focused on elevating and 

opportunities as they arose and shifting resources, such 

diversifying our offer, transitioning to a higher share of 

as product and budget, as required. In terms of brand 

technical and eco-fabrics. By successfully driving the 

activity, we continued to root our communications in 

performance of our strategic pillars, we have also 

strong coherent codes, signalling our luxury positioning 

shifted our AUR, delivering high single-digit growth 

through emotive campaigns and brand activations, and 

compared to FY 2019/20, further demonstrating the 

adopting a highly localised approach in every market. 

strength of our brand.

In China, where luxury demand rebounded quickly, we 

Despite some disruptions in our supply chain due 

focused on dedicated content, engaging customers 

to COVID-19, which resulted in higher operational 

through physical and digital activations. This included 

complexity, we succeeded in managing our inventory, 

the launch of our Social Retail store in Shenzhen and 

delivering our product, transporting inventory between 

a pop-up series focused on key product categories. 

markets and effectively managing order fulfilment.

We also launched our first bespoke campaign film for 

Brand 
We continued to invest in brand heat and visibility, 

the Lunar New Year in January 2021, which had an 

exceptional response from local consumers and 

increased the number of new fans to our WeChat 

adapting our plans to respond to the challenges imposed 

page in a single month by circa 15 times compared to 

by local lockdowns. We identified innovative ways to 

our 2020 monthly average. In Korea, we tapped into 

create content and deliver our campaigns, in many cases 

regional consumer passion points by collaborating 

digitally. For the Thomas Burberry Summer Monogram 

with local taste makers and drove engagement with 

capsule, we leveraged our digital expertise to create our 

consumers offline through pop-ups and elevated 

first computer-generated campaign. This also featured 

in-store installations. 

self-portraits captured at home by Kendall Jenner, 

ensuring no travel needed to take place. In July 2020, 

we introduced our Spring/Summer 2021 pre-collection 

26

Strategic Report  |  Strategy

In the Americas we focused on generating brand heat 

and visibility through the delivery of locally relevant 

Distribution
We continued to elevate the brand experience across our 

content, including styling key cultural influencers, such 

full-price channels and strategically leveraged digital to 

as Beyoncé and Billie Eilish. This localised approach 

support both offline and online sales. Within Mainline, 

enabled us to drive recovery effectively and resulted 

despite significant store closures during the year, our 

in double-digit growth in full-price sales in recovering 

physical network remains a critical channel. As such, in 

economies such as Mainland China, Korea and the USA.

FY 2020/21, we continued to invest in stores and 

Digital 
We relied upon digital innovation to mitigate the impact 

of reduced traffic in our store networks during localised 

counted 17 new openings. We also completed 21 

refurbishments, bringing the cumulative number of 

refurbished stores to 85.

lockdowns. This approach drove a strong double-digit 

increase in full-price digital sales, and doubled turnover 

Enablers
Our performance has been underpinned by strong cost 

on Burberry.com. Our teams acted quickly to ensure we 

and cash discipline, and we have taken swift mitigating 

continued to deliver luxury experiences for our 

actions to contain costs and protect our financial 

customers. In a matter of weeks, Burberry.com was 

position. In terms of liquidity, we diversified our 

upgraded to include an in-store appointments booking 

borrowings into longer-term financing, with the issuance 

feature, as well as online shopping assistance. A new 

of our first Sustainability Bond in September 2020. The 

functionality allowing our UK- and USA-based 

liquidity provided by the bond has been supported by 

customers to book video appointments with our Sales 

cost savings of Opex reductions this year, ahead of our 

Associates and browse products as if they were in store 

original guidance. Read more about our capital allocation 

was also added. Amplifying our appointment strategy 

framework on page 55 and Financial Review on pages 48 

has already proven to be a commercial success.

to 54. Finally, we continue to place a strong focus on our 

We have continued to add layers of digital discovery for 

progress on our commitments. Read more about ESG on 

our customers. Read more about this on pages 32 to 35.

pages 60 to 91. 

People and Responsibility agendas, making good 

Our strong foundations and the efforts of the last year 

have enabled us to make further progress in our strategy 

and deliver a resilient performance in FY 2020/21, 

despite the COVID-19 pandemic. As a result we are now 

successfully through the transformation with:

•  A strong product offer, with leather and outerwear 

categories back to growth, supported by year-on-year 

growth in AUR across mainline and digital

•  A new young fashion-forward luxury customer, which 

is a result of increased brand traction evident 

particularly on social media

27

Strategic Report  |  Strategy in action

OPENING NEW SPACES: 
SOCIAL RETAIL IN 
SHENZHEN, CHINA

A new luxury shopping experience that blends  
the social and physical worlds.

In July 2020, we set a new paradigm for luxury shopping 

The 5,800-square-foot store is made up of a series 

with the opening of our first Social Retail store in 

of spaces for customers to explore. Each has its 

Shenzhen, China. Created in collaboration with Chinese 

own concept and personality and offers a unique, 

technology giant Tencent, the space takes moments 

interactive experience. Through a dedicated WeChat 

from social media and embeds them into the in-store 

mini-programme, customers can unlock exclusive 

journey to create a new, digitally-immersive retail 

content and personalised experiences and share them 

experience. At once celebrating our heritage of 

with their communities.

exploration and our forward-thinking approach, the 

store is a place of discovery, designed to inspire and 

Thomas Burberry was an inventor and a dreamer. 

entertain our customers, where they can interact with 

The social retail store reflects Burberry’s pioneering 

our brand and product in new and exciting ways.

history of firsts, and our ambition to continue to 

push boundaries through innovation and creativity. 

It is a unique space to test and learn, and to trial 

innovation that we are expanding to the rest of the 

Burberry network.

WeChat mini-programme 
The dedicated WeChat mini-programme acts as a 

bespoke digital companion, encouraging visitors to 

interact with the space and share their experiences 

online. The more a customer engages with the physical 

space through the mini-programme, the richer their 

experience becomes. For example, customers can 

unlock exclusive content and access features such as 

store tours and a scanner to read Quick Response (QR) 

codes on product swing tags. Scanning a QR code 

unlocks additional content and storytelling. Spaces 

dedicated to particular product categories also have 

their own QR codes. By scanning these codes, content 

is streamed to digital screens, further enhancing the 

in-store experience. 

The WeChat mini-programme also provides a platform 

for client services, including appointment bookings, 

events and table reservations at Thomas’s Cafe, our 

in-store restaurant and community space.

28

Strategic Report  |  Strategy in action

Social currency 
Within the mini-programme, customers can earn 

Thomas’s Cafe
Named after Thomas Burberry, Thomas’s Cafe is a 

rewards through the Burberry social currency feature, 

dedicated space for the Burberry community. The 

unlocking exclusive content and personalised 

interior of the café takes inspiration from the creative 

experiences. Each customer is given a playful animal 

codes introduced by Riccardo Tisci, including high-gloss 

character that evolves as they engage in store and 

tones of beige, layered curtains and chamfered 

online, with new characters and outfits to discover. 

mirroring. Animals are also referenced throughout and 

Some examples of these characters can be seen above. 

can be seen in prints on the wall, as well as in the 

Rewards range from exclusive café menu items at 

bespoke tableware. The café menu celebrates English 

Thomas’s Cafe to mini-programme content. 

and Chinese tea culture with playful and modern fusion 

Immersive experience 
The store, which is fronted by an interactive digital 

elements. The menu also evolves as customers engage 

with the WeChat mini-programme and their social 

currency advances, unlocking new items. Designed as a 

window, comprises 10 rooms decorated in hues of 

dynamic space, it can be repurposed into a community 

beige, pistachio, pink and blue. Within these, there 

space for activities, including talks, workshops, 

are areas that celebrate the Burberry house codes, 

exhibitions and live performances. 

including the Trench Coat, the Thomas Burberry 

Monogram, Nature and the Burberry Animal Kingdom. 

The Trench Experience is an exclusive space, which 

customers can unlock as they build their social currency. 

An homage to Thomas Burberry’s vision, the room is a 

digitally immersive journey through nature, bringing 

Burberry’s heritage of exploration to life and creating 

unique and personal content for the customer to share 

on social media.

30

Strategic Report  |  Strategy in action

A digital experience
Digital innovation is a cornerstone of our strategy and 

demonstrate styling options. Shoppers could also 

our ambition is to remain the digital pioneer in luxury, 

schedule video calls with Sales Associates, who could 

building on our robust foundations and credentials in this 

take them through collections in a way that was tailored 

area. It was our strong digital infrastructure that enabled 

to their needs. 

us to continue to generate excitement around our new 

collections despite the challenges imposed by the 

In some regions, we also employed AR tools to enable 

COVID-19 pandemic. In order to safeguard our people 

customers to picture Burberry products in their own 

and our communities, we transformed our shows and 

environment. Not only was this a practical solution when 

presentations into digital events and enhanced the online 

visiting a store was not a possibility, but it also offered 

Burberry retail experience. In doing so, we brought our 

an additional dimension to the inspiration element of 

brand to audiences all over the world.

the customer journey. 

Shopping online

The Burberry World area on Burberry.com provides 

Digital continued to be a driver of growth during the 

visitors with background information on our products, our 

year, with lockdowns and COVID-19 restrictions 

purpose and our approach to the environment and social 

accelerating the shift online. As well as increasingly 

responsibility. Content highlights this year included A 

being the first step in our customers’ inspiration 

New Awakening, a short film directed by Derek Tsang, to 

journey, Burberry.com offered a virtual shopping 

mark Chinese New Year, and images of the mural series 

experience for customers unable to visit stores shut 

created as part of the Burberry Supports Youth initiative, 

temporarily due to the pandemic. 

which showcases next-generation artists in Manchester, 

We provided the same exemplary service that is a 

hallmark of shopping in our stores through virtual 

Virtual events 

England, and Chengdu, China.

conversations with our Sales Associates, who were on 

To bring the physical shopping experience to our 

hand to assist with styling and sizing advice. We also 

customers wherever was convenient to them, in 

enhanced Burberry.com with engagement-building tools, 

FY 2020/21, we focused on virtual event formats. 

including virtual events and exclusive digital content, 

These included invitations to customers to participate 

and we increased personalisation. 

in virtual product launches and styling sessions. In the 

third quarter of FY 2020/21, our digital pop-ups and 

To create a bespoke experience, we invited customers to 

local activations on Burberry.com helped drive high 

connect with a local Burberry Sales Associate via a chat 

double-digit full-price growth in the channel and we 

function. By doing so, the Sales Associate could share 

saw triple-digit full-price growth in Mainland China 

photographs of a specific product or pair pieces to 

in the period. 

32

Strategic Report  |  Strategy in action

Digital runway shows
Our ambition is to inspire and excite highly influential 

In the rest of the world, we became the first luxury 

luxury consumers, fostering a strong Burberry 

brand to partner with the livestreaming platform 

community. When the COVID-19 pandemic made 

Twitch. Erykah Badu, Rosalía, Steve Lacy and 

it impossible to host runway shows in person, we 

Bella Hadid started the event with a pre-show 

harnessed our creativity to reinvent this key 

conversation. During the show, we used Twitch’s 

inspiration moment. We pushed boundaries to create 

Squad Stream function to enable our virtual guests 

online experiences that gave front row seats to the 

to view the collection from multiple perspectives 

Burberry community around the world.

and share their impressions via the chat function 

in real time.

Spring/Summer 2021 womenswear show 

For our Spring Summer 2021 collection, In Bloom, we 

Autumn/Winter 2021 menswear presentation 

teamed up with influential livestreaming platforms to 

For our Autumn/Winter 2021 collection, Escapes, 

broadcast the show online and reach a wide audience.

we streamed the presentation from our 

Regent Street store.

We invited internationally acclaimed artist Anne 

Imhof to collaborate on the show experience, creating 

Riccardo Tisci’s first Burberry collection focused 

a unique event set in a forest that played with rules 

on menswear, the presentation celebrated the 

and rebellion. The collection’s inspiration was a 

relationship between humanity and nature, and 

modern mythology, a contemporary fairy tale in the 

referenced Burberry’s heritage of exploration.

deep ocean, a love story blooming between a mermaid 

and a shark, darkly romantic and unexpected. Like 

The store was reconfigured as a meandering terrain. 

waves crashing uncontrolled against the shore, the 

Models followed different paths, reflecting the myriad 

performance featured bodies, ebbing and flowing, 

of directions creativity and exploration can take.

models and performers as one. Artist and musician 

Eliza Douglas provided a unique real-time soundtrack, 

Video camera operators offered alternative 

further exploring the boundaries between art, fashion 

perspectives on each of the looks, from detailed 

and live performance. 

closeups to wide-angle views. We shared the 

presentation online and afterwards posted images 

In China, the show was featured on Tmall as part of 

of the collection on Burberry.com. In doing so, we 

Alibaba’s Super Brand Day. In advance of the event, 

replicated the sense of intimacy that a presentation 

our branded activity on Tmall included a livestream 

creates for a wide audience and built a sense of 

with a brand ambassador and broadcasting video 

community among viewers who could share their 

collaborations with dancers from the hit show “Street 

reactions to looks via chat functions.

Dance of China”. In the three days before the show, 

our on-site activity gained over 20 million comments, 

likes and shares. On the day, the show was watched 

live by 28 million viewers on the platform, while 

Burberry’s Tmall store saw a record high in daily 

transaction volume.

35

Strategic Report  |  Strategy

STRATEGY OUTLOOK 

Having successfully executed Burberry’s transformation and 
established a strong foundation, in this next chapter, we will 
leverage our unique brand to deliver sustainable, high-quality 
growth, while continuing to be a force for good in the world.

To achieve our objectives, we will build brand advocacy and community through distinctive and meaningful storytelling, 

formats and experiences that inspire and excite highly influential luxury consumers. We will focus on our core 

categories, drawing on the strong offer we have built while maintaining our focus on our anchors of outerwear and 

leather goods. We will continue to enhance the way we connect with our customers to create a truly omnichannel 

luxury experience, while focusing on local consumers in our key markets. We will supercharge digital, maintaining our 

leadership and we will continue to focus on full price.

Plans in place to drive performance

1. COMMUNICATIONS

2. PRODUCT

3. DIRECT TO 

CONSUMER

ENABLERS
•  Agile supply chain

•  World-class talent

•  Secure, integrated and consumer-led technology

•  Operational efficiency

36

Strategic Report  |  Strategy

1.  Communications 
Now more than ever, consumers, particularly younger 

Enablers 
Successful delivery of these plans will be underpinned by 

ones, are seeking emotional connections with brands. 

strong operational and people enablers: 

Our ambition is to excite and inspire the Fashion 

Vanguard, fostering a strong Burberry community.  

•  An agile supply chain that delivers exceptional quality 

We will strengthen the emotional connection with 

and service

purposeful, authentic luxury storytelling, while leveraging 

•  Investments in consumer-led technology to enhance 

our strong network of communities and influencers to 

the customer experience

amplify our brand. Above all, we will maintain a firm 

•  Attracting and retaining a diverse world-class team, 

focus on our purpose in order to differentiate Burberry 

fostering a strong culture of inclusion and belonging

from its peers. 

•  Driving operational efficiency

2.  Product
Our vision is to leverage the strong luxury offer we have 

Driving positive change

Throughout our plans, our focus on ESG topics will 

built over the past few years, maintaining focus and 

remain core. Drawing on our heritage of exploration and 

innovation around our anchors of outerwear and leather 

discovery, we will push boundaries, set leading standards 

goods. Within leather goods, having transformed our 

and pioneer innovative solutions to create real system 

women’s architecture, we will continue to deliver 

change. This is the purest expression of our purpose and 

newness and relevance while establishing key shapes 

values and we are committed to building not only a 

within the men’s offer. In outerwear, we will build desire 

financially stronger Burberry but also a better company. 

through fabric innovation as well as elevation of product. 

Today our customers, people, communities and investors 

We will further elevate our ready-to-wear collections by 

rightly expect more. Building on the progress we have 

developing a strong position in everyday luxury pieces. 

made so far, we will be accelerating our investment in 

Additionally, we will increase our focus on shoes, which 

ESG-related initiatives and raising our ambitions by:

is a strong category for customer recruitment.

3.  Direct to consumer
In the last three years we have elevated our store 

•  Creating the conditions for creativity to thrive by 

championing diversity and inclusion and ensuring the 

wellbeing of our people

network so that it is aligned to our luxury positioning. In 

•  Supporting our communities, particularly young 

this phase we will continue to transform our direct-to-

people, by providing them with the skills, confidence 

consumer channels to create a luxury truly omnichannel 

and opportunities to succeed

experience that will both attract customers to the brand 

•  Creating a more sustainable future for luxury by 

and ensure their ongoing engagement with us. In the 

reducing our environmental impacts and helping 

next phase we will focus on five key actions:

transform our industry 

1. Rolling out our new store concept

2. Focusing on local customers

3. Accelerating store performance

We believe that by fostering the creativity that has 

driven our brand since its inception, we will deliver 

sustainable high-quality growth and value for our 

4. Taking a lead in omnichannel, building on our 

stakeholders and communities. Our plan will deliver 

pioneering Social Retail concept

5. Supercharge digital sales

significant value creation in three ways:

•  Revenue acceleration, with high single-digit growth in 

the medium term, from a FY 2019/20 base, driven by 

out-performance of full-price sales

•  Meaningful margin expansion, while investing in 

growth and significant free cash generation

•  Positive change for our people, our communities and 

the environment

37

Strategic Report  |  Strategy in action

The Burberry Trench Coat
With over 100 years of history, the Burberry Trench 

The lining of our heritage Trench Coat features the 

Coat is a global fashion icon. Its fabric speaks to our 

Burberry Check trade mark. It was first used to line 

heritage of technical innovation and its design to 

our raincoats in the 1920s, but it was the 1960s that 

timelessness, while its seasonal adaptations reflect 

saw it become the unmistakable Burberry signature 

the spirit of the moment and Burberry’s enduring 

we know today. The Burberry Check remains our 

relevance. It remains at the core of the brand and we 

iconic house code with a new vision for the future, 

continue to reinterpret it with fresh iterations.

elevated, reworked and reconstructed throughout our 

Quintessentially British, the Burberry Trench Coat 

be emblematic of our history, our craftsmanship and 

collections. No matter the incarnation, it will always 

epitomises the seamless fusion of form and function. 

enduring British style.

Lightweight gabardine, which was invented by 

Thomas Burberry in 1879, is pliant and comfortable 

Burberry Trench Coats go on to live their own lives 

to wear, while providing protection from the 

once in the hands of our customers and participate in 

elements. Aspects of the Trench Coat’s design reflect 

myriad adventures. We offer Trench Coat reproofing 

its history. During the First World War, for instance, 

and repair services to reflect our customers’ 

its epaulettes were used to display an officer’s rank, 

attachment to their unique pieces of living fashion 

and its belt’s metal D-rings served as a place to 

history and our commitment to sustainability. 

attach equipment. These features are still part of our 

Heritage Trench Coat.

While instantly recognisable, every Burberry Trench 

Coat has a personality all of its own, too. Our 

Every Trench Coat produced by Burberry in 

customers incorporate their flair into how they style 

Castleford, Yorkshire, is rich with stories, with its 

their pieces, while our Trench Bespoke service takes 

design telling tales of our heritage of exploration and 

personalisation to the next level. Available at our 

technical innovation. The knowledge and skill of our 

London flagship store, using innovative customisation 

craftspeople are woven into every finished piece, too. 

tools, our customers can adapt our iconic silhouettes 

It takes one year for our specialist tailors to master 

with a choice of motifs and details, including 

the stitching of the Trench Coat’s collar. The most 

monograms and vintage Burberry Check linings. 

intricate part of the coat’s construction, more than 

180 stitches are sewn by hand to create a fluid curve 

At once timeless and of its time, the Burberry Trench 

to ensure the collar sits perfectly on the neck.

Coat is part of the fabric of our customers’ lives. 

Through their exploits, it will continue to be woven 

through histories yet to be recounted.

38

Strategic Report  |  Strategy in action

Bolstering leather goods 
Building our leather goods business has been a key 

Sharing our brand story 

element of our strategy. In the past three years, we 

Burberry’s heritage is rich with stories of adventurers 

have completely transformed the category with a 

and exploration, and our leather goods speak to 

range of distinctive shapes, including the TB, Lola, 

creative freedom and the timeless appeal of quality 

Pocket and Title, that cater to different customer 

products made to last. 

preferences. We have also raised the bar in terms of 

quality thanks to the integration of our leather goods 

To share these aspects of our brand story with our 

centre of excellence, Burberry Manifattura, in Italy.

customers, we launched a series of immersive 

travelling pop-up shops in June 2020. The pop-ups 

The introduction of the Olympia bag in spring 2021 

started their journeys in China before making their 

added a new storyline to our signature bag selection. 

way to the Americas and EMEIA. Featuring large-

Combining a sleek practical design with a distinctive 

scale models of brightly coloured animals, the 

look, the slim structured shoulder bag is 

whimsical and interactive custom-built installations 

manufactured in Italy in three proportions and 

travelled from location to location showcasing our 

multiple finishes. 

leather goods. The installations’ structures could be 

reused and reconfigured, meaning they could be 

During the year, our collections resonated well 

scaled up or down depending on location, so reducing 

with new and younger clientele, as well as repeat 

waste. Each pop-up was digitally augmented, 

customers, while our communications around leather 

incorporating creatures, which could be brought to 

goods have continued to build excitement around the 

life by customers on their phones through an 

category. FY 2020/21 was punctuated by three 

immersive AR experience. 

stand-out leather goods moments: 

Bringing leather goods to life

Building brand heat

When our customers could not visit Burberry retail 

Our ambition is to excite and inspire the Fashion 

spaces in person, we gave our leather goods an 

Vanguard, who are highly influential luxury 

additional dimension with AR. Using our smartphone 

consumers. Among activations fuelling brand heat 

app, customers could place our Spring/Summer 2021 

among this customer group was the launch of a 

Pocket Bag collection (pictured on the right) in their 

limited-edition version of our Pocket Bag, which we 

surroundings. This meant they could explore the 

created exclusively for followers of Chinese influencer 

bags in more detail, see them at scale against other 

Mr. Bags in June 2020. A fashion blogger with over 

real-life objects and get a realistic idea of dimensions 

nine million followers, many young luxury customers 

before purchasing.

consult Mr. Bags before planning a luxury bag 

purchase. We crafted 100 beige-and-red colourway 

As a nod to our Spring/Summer 2021 collection, 

Pocket Bags, which, when made available on 

we created a playful experience, which enabled 

Mr. Bags’ WeChat, sold out within one minute. 

customers to design their own 3D shell sculptures 

incorporating their chosen Pocket Bag. 

40

Strategic Report  |  Strategy in action

Helping to shape the future
Thomas Burberry was passionate about social reform 

UK

and supporting local communities. We continue his 

In London, Burberry is working with London Youth, 

legacy today by helping those in need, in particular 

which supports a network of over 600 community 

young people, and working with organisations that 

youth organisations and creates thousands of 

provide them with the skills, confidence and 

engaging opportunities for young people each year. 

opportunities to succeed.

Fifteen youth centres jointly selected by Burberry 

and London Youth will receive grants to ensure their 

In 2020, Burberry joined forces with English 

programmes can continue to make a positive impact 

international footballer Marcus Rashford MBE and 

in some of London’s most deprived communities.

charities supporting young people across the world. 

In Manchester, Burberry is supporting Norbrook 

Like Thomas Burberry, Marcus Rashford is a pioneer, 

Youth Club and Woodhouse Park Lifestyle Centre, 

an innovator, a free-thinking trailblazer who 

which are both youth centres that played a 

harnesses his own achievements as a way to give 

pivotal role in Marcus Rashford’s childhood. 

back and nurture the next generation. During the 

Youth volunteers from the two clubs will be coming 

COVID-19 pandemic, he focused on ensuring children 

together as part of the partnership to help charities 

who would usually rely on school meals would not go 

in the Wythenshawe area where the clubs are based 

hungry. As well as successfully campaigning for the 

and Marcus Rashford grew up.

extension of holiday food provision to support 

vulnerable children in the UK, he raised £20 million in 

USA

financial and food donations for FareShare, a food 

Alongside these, Burberry is contributing to Wide 

distribution charity.

Rainbow, a non-profit based in New York City 

providing access to the arts and arts education in 

In support of his efforts to end child food poverty, in 

neighbourhoods across the United States with 

November, we expanded our support for FareShare, 

little to no resources. The donation will provide art 

with whom we have a longstanding relationship, 

supplies, food deliveries and music education to 

helping fund an additional 200,000 meals 

young people in these communities as well as fund 

across 11,000 charities and community groups 

the creation of art murals to invigorate schools and 

across the UK.

shelters in New York and Los Angeles.

We also pledged to support UK youth organisations in 

Around the world

Manchester, London and charities with a global reach. 

Burberry is also partnering with the International 

Programmes range from education to supporting 

Youth Foundation to contribute to the Global Youth 

young creatives and artists, and helping 

Resiliency Fund. This will enable young entrepreneurs 

entrepreneurs to tackle some of the world’s 

and community leaders, especially in Asia, to develop 

significant challenges. These initiatives will positively 

solutions to challenges including closing nutrition 

affect the lives of tens of thousands of young people 

gaps and unlocking access to livelihoods.

across the world. 

To further support the voices of tomorrow, we 

featured Marcus Rashford in our 2020 festive 

campaign. He featured in still imagery sporting 

signature house codes, including the iconic 

Trench Coat and Burberry Check puffer jacket. 

43

Strategic Report  |  Key Performance Indicators

KEY PERFORMANCE 
INDICATORS 

Key Performance Indicators (KPIs) help management  
measure progress against our strategy.

Non-financial measures
We have developed non-financial measures to assess our performance against our ongoing employee objectives and 2022 

responsibility targets, with progress regularly monitored by our Board. For further details on ESG activities and progress 

against 2022 targets, see pages 62 to 65. The Group has considered the new non-financial reporting requirements under 

sections 414CA and 414CB of the Companies Act 2006 and has included details in the Annual Report.

Objective
Employees
Create an environment where all our employees are 

Measure

Performance

Employee engagement 

FY 2020/21 performance: 

actively engaged in delivering outstanding results 

score as measured by Glint

for the business
Ensure our policies, processes, practices and 

Number of women globally 

average employee engagement 
score of 75%1
FY 2020/21 performance: 

resources promote equal gender representation in 

in Director and above roles, 

women account for 52% of 

our leadership population

divided by the total number 

the leadership population

of Director and above roles

Responsibility
Product

Drive positive change through 100% of our products 

% of products with 

FY 2020/21 performance: 82%^ 

by increasing demand for more sustainable raw 

materials and supporting our supply chain partners 

in going beyond social and environmental compliance 

to improve resource efficiency and worker wellbeing
Company

more than one positive 
attribute2

of products with more than one 

positive attribute and 94%^ of 

products with at least one 
positive attribute3

Become carbon neutral in our own operational 

energy use by 2022 and meet our approved 

Absolute market-based  
CO2 emissions

Carbon neutral in our own 

operational energy use: 92% 

Science Based Targets:

•  Reduce absolute scope 1 and 2 Greenhouse Gas 

(GHG) emissions 95% by 2022 from a FY 2016/17 

base year

•  Reduce absolute scope 3 GHG emissions by 30% 

by 2030 from a FY 2016/17 base year

reduction compared to 

FY 2016/17 

To date, in line with our Science 

Based Targets, we have reduced 

our total scope 1 and 2 emissions 

by 84% compared to FY 2016/17 

and reduced our scope 3 emissions 

from purchased goods and 

services by nearly 8,700 tonnes 

Communities

Positively impact 1 million people3 by supporting 
programmes led by The Burberry Foundation. The three 

pillars of our Communities strategy focus on projects 

that tackle educational inequality and build cultural 

capital; foster community cohesion and employability 

skills; and support social and economic development

Number of individuals

FY 2020/21 performance: 

positively impacted

680,170^ people positively 

impacted since the launch of 

partnerships in FY 2016/17 

1.  Employee engagement score as measured by Glint employee engagement index. Engagement index based on completed survey 

responses only.

2. Positive product attributes: we have defined key positive attributes relating to a range of social and environmental programmes, 

which drive improvements in the raw material and manufacturing stages of our supply chain.

3. Positively impact people: we support The Burberry Foundation and its partners in addressing key community needs within our 

industry’s footprint (see pages 64 to 65). This is giving rise to different impacts, depending on geographies and community needs. 

Impacts are assessed and reported at regular intervals over the course of five years.

45

 
 
Strategic Report  |  Key Performance Indicators

Financial measures
We believe it is vital to ensure alignment between our strategic focus and the long-term interests of shareholders.  

As a result, the short-term element of executive remuneration is linked to adjusted operating profit performance 

and long-term awards are subject to revenue and adjusted group Return on Invested Capital (ROIC) underpins. 

More information is set out in our Directors’ Remuneration Report on pages 180 to 203.

Revenue  

growth*

Comparable  

sales growth*

Adjusted operating  

profit growth*

Adjusted operating  

profit margin

Adjusted diluted  

EPS growth

Adjusted Group  

ROIC

KPI

This measures the appeal of 
the Burberry brand to 
customers through all of 
our sales channels.

Financial ambition over 
time: high single-digit KPI 
top-line growth.*

This measures the growth in 
productivity of existing stores.  
It is calculated as the annual 
percentage increase in sales 
from retail stores that have been 
open for more than 12 months.  
It is adjusted for permanent 
closures and refurbishments,  
and includes all digital revenue.

Financial ambition over time: 
high single-digit top-line growth.*

This measure tracks our 
ongoing operating profitability 
and reflects the combination of 
revenue growth and cost 
management. 

Financial ambition over time: 
adjusted operating profit 
growth ahead of revenue 
growth.*

Measure

CER growth %

CER growth %

CER growth %

%

Reported growth %

%

-2

-1

-1

-4

-10

+1 +3 +2

-3

-9

m
6
6
7
2
£

,

m
3
3
7
2
£

,

m
0
2
7
2
£

,

m
3
3
6
2
£

,

m
m
4
4
4
4
3
3
,
,
2
2
£
£

-21 +5
m
7
6
4
£

m
9
5
4
£

0

-8

-1

-8

16.6 17.1 16.1

15.3

16.4

16.9

+11 +6

-5

-4

-14

20.0 17.0

m
3
3
4
£

m
m
6
6
9
9
3
3
£
£

m
8
3
4
£

m
4
0
4
£

a
m
r
o
f

o
r
P

17

18

19

20

21

17

18

19

20

21

17

18

19

20

20

21

17

18

19

20

20

21

17

18

19

20

20

21

20

21

Performance

FY 2020/21 revenue 
declined by 10% at CER, as 
a result of the impact of 
COVID-19 on trading, 
especially during H1, when 
many of the Group’s stores 
were closed. Revenue 
growth improved in H2, 
returning to year-on-year 
growth in Q4.

FY 2020/21 comparable sales 
declined 9% in the year as a 
result of the impact of COVID-19 
on trading.

Adjusted operating profit in 
FY 2020/21 was down 8% at 
CER. This was as a result of 
the impact of COVID-19 on 
revenue, partially offset by an 
improvement in gross margin 
and a reduction in adjusted 
operating costs as a result of 
strong cost management and 
delivery of restructuring 
programmes.

 * At CER 

Details of alternative performance measures are shown on page 53. Pro forma is an estimation of the FY 2019/20 results when 

applying the previous accounting standard, IAS 17: Leases, consistent with FY 2018/19. The calculation of Adjusted Group ROIC is 

set out on page 289.

46

This measures how we drive 

Growth in adjusted diluted EPS 

Adjusted Group ROIC measures 

operational leverage and disciplined 

reflects the increase in profitability 

the efficient use of capital on 

cost control, with thoughtful 

of the business, improvement in the 

investments. It is calculated as the 

investment for future growth building 

tax rate and share repurchase 

post-tax adjusted Group operating 

the long-term value of the brand.

accretion.

profit divided by average adjusted 

operating assets over the period.

Financial ambition over time: 

Financial ambition over time: 

meaningful adjusted operating 

adjusted EPS growth ahead of 

Financial ambition over time:  

margin expansion.*

revenue growth.*

ROIC significantly ahead of Weighted 

Average Cost of Capital (WACC).

18.0

13.5

9.0

4.5

0.0

a

m

r

o

f

o

r

P

0

p

1

.

2

8

p

1

.

2

8

p

4

.

7

7

p

7

.

8

7

p

p

3

3

.

.

7

7

6

6

p

9

.

7

7

a

m

r

o

f

o

r

P

20

16

12

8

4

0

Adjusted operating profit margin 

Adjusted diluted EPS was down 14% 

Adjusted Group ROIC decreased from 

improved by 50bps with the impact 

year on year. In addition to decline in 

20% to 17% in FY 2020/21, mainly 

of reduction in revenue more than 

operating profits, finance charge 

due to the decrease in adjusted 

offset by improved gross margin 

increased due to interest on 

operating profit and the increase in 

and savings in operating costs. 

borrowings and reduced interest 

effective tax rate. Average operating 

rates on investments. The effective 

assets increased by 3%.

tax rate on adjusted profit increased 

from 22.3% to 25.4%, mainly due to 

geographical shift in profits to higher 

tax jurisdictions.

 
 
 
Strategic Report  |  Key Performance Indicators

Revenue  

growth*

Comparable  

sales growth*

Adjusted operating  

profit growth*

Adjusted operating  

profit margin

Adjusted diluted  

EPS growth

Adjusted Group  

ROIC

KPI

This measures the appeal of 

This measures the growth in 

This measure tracks our 

the Burberry brand to 

productivity of existing stores.  

ongoing operating profitability 

customers through all of 

It is calculated as the annual 

and reflects the combination of 

our sales channels.

percentage increase in sales 

revenue growth and cost 

from retail stores that have been 

management. 

Financial ambition over 

open for more than 12 months.  

time: high single-digit KPI 

It is adjusted for permanent 

Financial ambition over time: 

top-line growth.*

closures and refurbishments,  

and includes all digital revenue.

adjusted operating profit 

growth ahead of revenue 

Financial ambition over time: 

high single-digit top-line growth.*

growth.*

This measures how we drive 
operational leverage and disciplined 
cost control, with thoughtful 
investment for future growth building 
the long-term value of the brand.

Growth in adjusted diluted EPS 
reflects the increase in profitability 
of the business, improvement in the 
tax rate and share repurchase 
accretion.

Financial ambition over time: 
meaningful adjusted operating 
margin expansion.*

Financial ambition over time: 
adjusted EPS growth ahead of 
revenue growth.*

Adjusted Group ROIC measures 
the efficient use of capital on 
investments. It is calculated as the 
post-tax adjusted Group operating 
profit divided by average adjusted 
operating assets over the period.

Financial ambition over time:  
ROIC significantly ahead of Weighted 
Average Cost of Capital (WACC).

Measure

CER growth %

CER growth %

CER growth %

%

Reported growth %

%

-2

-1

-1

-4

-10

+1 +3 +2

-3

-9

-21 +5

0

-8

-1

-8

16.6 17.1 16.1

15.3

16.4

16.9

+11 +6

p
1
.
2
8

p
4
7
7

.

18.0

13.5

9.0

4.5

0.0

a
m
r
o
f

o
r
P

0

p
1
.
2
8

-5

-4

-14

20.0 17.0

.

p
7
8
7

p
p
3
3
.
.
7
7
6
6

p
9
7
7

.

a
m
r
o
f

o
r
P

20

16

12

8

4

0

17

18

19

20

21

17

18

19

20

21

17

18

19

20

20

21

17

18

19

20

20

21

17

18

19

20

20

21

20

21

Adjusted operating profit margin 
improved by 50bps with the impact 
of reduction in revenue more than 
offset by improved gross margin 
and savings in operating costs. 

Adjusted diluted EPS was down 14% 
year on year. In addition to decline in 
operating profits, finance charge 
increased due to interest on 
borrowings and reduced interest 
rates on investments. The effective 
tax rate on adjusted profit increased 
from 22.3% to 25.4%, mainly due to 
geographical shift in profits to higher 
tax jurisdictions.

Adjusted Group ROIC decreased from 
20% to 17% in FY 2020/21, mainly 
due to the decrease in adjusted 
operating profit and the increase in 
effective tax rate. Average operating 
assets increased by 3%.

Adjusted profit before tax has been removed as a KPI, as adjusted operating profit is management’s profit KPI 

performance measure. Adjusted profit before tax is no longer used as a performance measure for remuneration 

arrangements for Executive Directors on any new awards. Following the adoption of IFRS 16 in FY 2019/20, the 

KPI for ROIC has been modified to reflect the impact of IFRS 16 and to use Group operating profit. This is 

better aligned with other KPIs. Remuneration targets for incentive arrangements also use measures based on 

operating profit. This KPI will be added to each year from FY 2019/20 until a five-year history is recorded.

47

m

6

6

7

,

2

£

m

3

3

7

,

2

£

m

0

2

7

,

2

£

m

3

3

6

,

2

£

m

m

4

4

4

4

3

3

,

,

2

2

£

£

especially during H1, when 

many of the Group’s stores 

were closed. Revenue 

growth improved in H2, 

returning to year-on-year 

growth in Q4.

m

9

5

4

£

m

7

6

4

£

m

8

3

4

£

m

3

3

4

£

m

m

6

6

9

9

3

3

£

£

m

4

0

4

£

a

m

r

o

f

o

r

P

the impact of COVID-19 on 

revenue, partially offset by an 

improvement in gross margin 

and a reduction in adjusted 

operating costs as a result of 

strong cost management and 

delivery of restructuring 

programmes.

Performance

FY 2020/21 revenue 

FY 2020/21 comparable sales 

Adjusted operating profit in 

declined by 10% at CER, as 

declined 9% in the year as a 

FY 2020/21 was down 8% at 

a result of the impact of 

result of the impact of COVID-19 

CER. This was as a result of 

COVID-19 on trading, 

on trading.

 
 
 
Strategic Report  |  Financial Review

GROUP FINANCIAL 
HIGHLIGHTS

Revenue
•  Revenue £2,344m -10% CER, -11% reported

Reported profit measures
•  Operating profit £521m, up 176% after adjusting items 

•  Retail comparable store sales -9% (H1: -25%; 

of £125m credit (FY20: £244m charge)

H2: +5%), returning to growth in H2 FY21

•  Diluted EPS 92.7p, up 211% reported

Adjusted profit
•  Adjusted operating profit £396m, -8% CER, 

-9% reported

Cash measures
•  Full year dividend declared at FY19 levels of 42.5p 

(FY20: 11.3p) with the progressive policy reinstated

•  Gross margin before adjusting items up 270bps at 

•  Free cash flow of £349m (FY20: £66m) due to strong 

CER and 260bps at reported rates, benefitting from 

cash management

full-price and other mix effects and reduced inventory 

•  Cash net of overdrafts and borrowing of £919m at 

provisioning charges

27 March 2021 (28 March 2020: £587m). Cash net of 

•  Operating expenses before adjusting items -7% 

overdrafts amounted to £1.2bn with borrowings of 

at both CER and reported rates, benefitting from 

£297m. The £300m Revolving Credit Facility (RCF) is 

cost management and delivery of restructuring 

currently undrawn, and the UK Government sponsored 

programmes

COVID Corporate Financing Facility (CCFF) was repaid 

•  Adjusted diluted EPS 67.3p, -14% at both CER 

in February 2021

and reported

Summary income statement
Period ended
£ million

Revenue
Cost of sales*
Gross profit*
Gross margin*
Operating expenses*
Opex as a % of sales*
Adjusted operating profit*
Adjusted operating margin*
Adjusting operating items
Operating profit
Operating margin 
Net finance (charge)**
Profit before taxation
Taxation
Attributable profit

Adjusted profit before taxation*
Adjusted diluted EPS (pence)* 
Diluted EPS (pence)
Weighted average number of diluted ordinary shares (millions)

27 March 
2021

28 March 
2020

% change

Reported FX % change CER

2,633
(859)
1,774

(11)
(18)
(8)
67.4% +260bps
(7)

(10)

+270bps
(7)

(1,341)
51.0%
433
16.4%
(244)
189
7.2%
(20)
169
(47)
122

414
78.7
29.8
409.0

(9)
+50bps

(8)
+50bps

176

190

(12)
(14)
211

(11)
(14)

2,344
(704)
1,640
70.0%
(1,244)
53.1%
396
16.9%
125
521
22.2%
(31)
490
(114)
376

366
67.3
92.7
405.1

 * Excludes adjusting items. All items below adjusting operating items on a reported basis 

For detail, see Note 6. 

** Includes adjusting finance charge of £1m (FY20: £1m).

48

Strategic Report  |  Financial Review

Revenue analysis
Revenue by channel

Period ended
£ million

Retail

 Retail comparable store sales growth

Wholesale 
Licensing
Revenue 

27 March
2021

28 March
2020

Reported FX

% change

1,910
(9%)
396
38
2,344

2,110
(3%)
476
47
2,633

(9)

(17)
(19)
(11)

CER

(9)

(17)
(20)
(10)

 * Q4 FY21 comparable store sales growth compared with Q4 FY19.

Retail
•  Retail sales fell 9% at constant and reported 

•  South Asia Pacific (SAP) declined by a double digit 

percentage, affected by limited tourist traffic and 

exchange rates

airport store closures 

•  Comparable store sales declined 9% (H1: -25%; 

•  Japan also fell, impacted by a lack of international 

H2: +5%). Underlying performance was strong with 

travel 

full price sales growth of 7% offset by store closures 

and a significant reduction in tourist traffic due to 

EMEIA fell by 44% year on year

COVID-19, together with the planned reduction in 

markdown activity in the second half of the year. 

•  EMEIA has been especially impacted by travel trends 

Overall, markdowns had a low single digit percentage 

and store closures 

adverse impact on FY21 sales growth

•  Continental Europe saw a decline broadly in line with 

•  Comparable store sales grew 32% in the fourth 

the regional average; however, local spend returned to 

quarter (-5% against Q4 FY19) as we began to 

growth from the second quarter 

anniversary the impact from the pandemic and 

•  The UK remained challenged with London performance 

with a sequential acceleration in sales in Asia Pacific 

weak given high tourist exposure

and Americas whilst EMEIA remained impacted 

•  Middle East returned to growth in the second half of 

by lockdowns

the year driven by strong local demand and improved 

•  Nil impact from space on FY21 revenue

tourist flows 

Comparable store sales by region: 

Asia Pacific grew by 18% year on year

Americas declined by 9% year on year

•  Americas saw a robust performance in full-price sales 

•  Asia Pacific saw the best regional performance in the 

from Q2 FY21, increasing 17% in the year

year, led by Mainland China and Korea

•  Within this, the US was particularly strong driven by 

•  Mainland China saw strong double digit growth with 

attracting new younger customers to the brand

comparable store sales accelerating in the fourth 

quarter to 53% against FY19 driven by a successful 

Digital performed well in the year with double digit 

Lunar New Year campaign

percentage growth driven by the Americas and 

•  Korea also delivered strong double digit percentage 

Mainland China.

growth with a significant improvement in comparable 

store sales in the last quarter of the year

49

 
Strategic Report  |  Financial Review

By product

•  Key openings included 13 in Mainland China including 

•  Full-price sales grew across all product categories 

our first Social Retail store in Shenzhen Bay

in FY21 and in the fourth quarter against Q4 FY19

•  Cumulative 34 stores closed to date of the 38 planned 

•  Product performance was impacted by the pandemic 

closures from the non-strategic store rationalisation 

with a shift towards casualisation and evergreen items

programme

•  Outerwear was driven by strong performance in Coats 

•  A cumulative 85 stores are now new or refurbished 

and Jackets, Quilts and Downs with exceptional 

and aligned to our new creative vision, an increase of 

performance in Mainland China and Korea 

21 in the year

•  Within Ready-to-wear, Tops and Bottoms continued 

•  In support of our goal to be net-zero by 2040, we 

to outperform with a strong performance in Shirts and 

finance or refinance buildings that have achieved 

Jersey within Men’s and Knitwear within Women’s

one of the following certifications: 

•  Leather goods remained a key focus in FY21 with the 

•  Leadership in Energy and Environmental Design 

new bag pillars performing well. The new shapes 

(LEED): Platinum or Gold level 

continue to account for more than 60% of our 

•  Building Research Establishment Environmental 

women’s leather bag sales 

Assessment Method (BREEAM): Excellent or 

•  Digital full-price sales saw high double digit 

Outstanding level 

percentage growth across all categories with a 

particularly strong performance in Accessories driven 

by leather goods and shoes 

Store footprint

Wholesale 
Wholesale revenue declined 17% at CER and 

reported exchange rates with a return to growth in 

the second half of the year with sales up 8% at reported 

The transformation of our distribution continued as we 

exchange rates.

addressed high priority programmes:

•  In FY21 we opened 17 stores and closed 23 stores

Licensing 
Licensing revenue fell 19% at reported exchange rates 

due to lower sales from the COVID-19 fallout.

Operating profit analysis
Adjusted operating profit

Period ended 
£ million

Revenue
Cost of sales*
Gross profit*
Gross margin %*
Operating expenses*
Opex as a % of sales*
Adjusted operating profit*
Adjusted operating margin %*

 * excludes adjusting items

27 March
2021

2,344
(704)
1,640
70.0%
(1,244)
53.1%
396
16.9%

28 March 
2020

2,633
(859)
1,774
67.4%
(1,341)
51.0%
433
16.4%

% change

Reported FX

(11)
(18)
(8)
+260bps
(7)

CER

(10)

+270bps
(7)

(9)
+50bps

(8)
+50bps

Adjusted operating profit declined 9% and margin increased by 50bps at reported exchange rates.

•  Gross margin increased 270bps at CER (260bps reported). Business performance accounted for around two thirds 

of the gross margin improvement benefitting from full price, channel and regional (predominantly Mainland China) 

mix. The gross margin benefited from COVID provisions taken in the PY by around 80 bps

•  Adjusted operating expenses fell by 7% against last year, benefitting from strong cost management and delivery of 

the restructuring programmes. The 2017 cost savings programme has delivered savings of £150m since inception 

including an incremental £25m in FY21

•  In July 2020 we announced a cost reduction programme to deliver the planned £55m savings with £45m of 

associated costs. This programme remains on track and we achieved the targeted £35m of savings in FY21 with an 

associated cost of £22m that was presented as an adjusting item. We expect the remaining £20m benefit from the 

cost reduction programme will be achieved in FY22, with further costs of £23m to be incurred

50

 
Strategic Report  |  Financial Review

Adjusted operating profit amounted to £396m including a £3m FX headwind in FY21. 

Adjusting items*
Adjusting items were a credit of £124m (FY20: £245m charge).

Adjusting items*
Period ended
£ million

The impact of COVID-19
Inventory provisions 
Rent concessions
Store impairments 
Government grants
Receivable impairments 
Assets under the course of construction impairment
Related other sundry items
COVID-19 adjusting items**
Restructuring costs
Profit on sale of property
BME deferred consideration income 
Disposal of beauty business
Adjusting operating items
Adjusting financing items
Adjusting items

27 March 
2021

28 March 
2020

22
54
47
9
5
–
–
137
(30)
18
–
–
125
(1)
124

(68)
–
(157)
–
(11)
(10)
5
(241)
(10)
–
2
5
(244)
(1)
(245)

 * For more details see note 6 of the Financial Statements. 
** COVID-19 adjusting item includes a £22m credit (FY20: £68m charge) that has been recognised through COGS relating to 

inventory provisions. 

The major adjusting items are as follows:

Taxation*
The effective tax rate on adjusted profit increased to 

•  Impact of the COVID-19 pandemic: the majority of 

25.4% (FY20: 22.3%). This was higher than normal 

adjusting items relate to rent concessions across 

due to COVID-19 impacting the geographical shift in 

our retail network and impairment reversals to the 

profits towards higher tax jurisdictions. The reported 

carrying value of stores and inventory due to 

tax rate on FY21 profit before taxation was 23.3% 

positive trading in FY21. In addition, COVID-19 

(FY20: 27.9%). 

related government grants were also treated as 

an adjusting item

 * For detail see note 9 of the Financial Statements. 

•  Restructuring costs: £22m related to the 

organisational changes announced in July 2020 and 

Total Tax Contribution 

the final charge of £8m relating to the cost-efficiency 

The Group makes a significant economic contribution 

programme announced in 2017

to the countries where it operates through taxation, 

•  Profit on sale of property: relates to the sale of a 

either borne by the Group or collected on behalf of 

property in France 

Adjusted profit before tax*
After an adjusted net finance charge of £30m 

and paid to the relevant tax authorities. In FY 2021, 

the total taxes borne and collected by the Group 

amounted to £335 million. In the UK, where the Group is 

headquartered and has significant operations, Burberry 

(FY20 £19m), adjusted profit before tax was 

paid business taxes of £58 million and collected a 

£366m (FY20 £414m). 

further £14 million of taxes on behalf of the UK 

Exchequer. For further information see burberryplc.com. 

 * For detail on adjusting items see note 6 of the 

Financial Statements.

51

Strategic Report  |  Financial Review

Cash flow

Represented statement of cash flows
The following table is a representation of the cash flows, excluding the impact of adjusting items, to highlight the 

underlying movements.

Period ended
£ million

Adjusted operating profit 
Depreciation and amortisation
Working capital
Other
Cash inflow from operations
Payment of lease principal and related cash flows
Capital expenditure 
Proceeds from disposal of non-current assets
Interest
Tax
Free cash flow

27 March 
2021

28 March 
2020

396
277
(25)
29
677
(155)
(115)
27
(27)
(58)
349

433
331
(66)
(73)
625
(244)
(149)
3
(19)
(150)
66

Free cash flow was £349m (FY20 of £66m) and cash 

Progressive dividend policy reinstated with the full year 

conversion was 111% (2020: 52%) reflecting strong cash 

dividend declared at FY19 levels of 42.5p. 

discipline. We had the following key flows:

 * For a definition of net debt see page 54. 

•  Working capital saw a £25m outflow. Within this, 

inventories reduced 16% in gross terms due to 

disciplined inventory control, generating an inflow 

Outlook
In our next chapter we will focus on delivering growth 

of £21m in the year (FY20 inflow of £27m), with 

whilst continuing to enhance the quality of our business. 

significantly lower payables outflow more than 

Taking FY20 as the base year, we expect revenue to 

offsetting higher receivables outflow compared to 

grow at a high single digit percentage compound annual 

prior year

growth rate at FY21 CER in the medium term. This will 

•  Lease related payments fell £89m including benefit 

be underpinned by the continued outperformance of 

of £54m of COVID-19 related rent concessions

full-price sales. We will continue to strengthen brand 

•  Capital expenditure reduced to £115m (2020: £149m) 

equity by exiting markdowns in mainline stores in FY22. 

as projects were impacted by the pandemic

This is a headwind against our comparable store sales 

•  Tax paid reduced to £58m against the prior year in 

growth amounting to a mid-single digit percentage in 

which payments were elevated mostly due to the 

the full year.

accelerated collection by HMRC in the UK

In FY22 adjusted operating margin progression will 

Cash net of overdrafts at 27 March 2021 was £1.2bn 

be impacted by operating expense normalisation and 

(28 March 2020: £0.9bn). We repaid the RCF in 

increased investment to accelerate growth, with more 

June 2020 and in September issued a £0.3bn 

meaningful margin accretion thereafter.

Sustainability Bond after obtaining a public investment 

grade credit rating. For short term security, we 

We are focused on and continue to invest in our 

borrowed £0.3bn under the Government backed CCFF 

sustainability and social goals by becoming carbon 

during the year, repaying this early in February 2021. 

neutral by 2022, championing diversity and inclusion 

and positively impacting one million people in the 

Our net debt* including reported lease liabilities was 

communities in which we operate.

£101m (28 March 2020: £538m). Net Debt / adjusted 

EBITDA was 0.1x on a rolling 12 months period 

(28 March 2020 0.7x), significantly below our target 

range of 0.5x to 1.0x. 

52

Strategic Report  |  Financial Review

Store portfolio* 

At 28 March 2020
Additions
Closures
At 27 March 2021

Store portfolio by region*
At 27 March 2021

Asia Pacific
EMEIA
Americas
Total

Directly-operated stores

Stores

Concessions

Outlets

218
11
(15)
214

149
1
(5)
145

54
5
(3)
56

Directly-operated stores

Stores

Concessions

Outlets

97
56
61
214

90
46
9
145

22
18
16
56

Total

421
17
(23)
415

Total

209
120
86
415

Franchise 
stores

44
–
–
44

Franchise 
stores

7
37
–
44

 * Excludes the impact of pop up stores.

Alternative performance measures
Alternative performance measures (APMs) are non-GAAP measures. The Board uses the following APMs to describe 

the Group’s financial performance and for internal budgeting, performance monitoring, management remuneration 

target setting and for external reporting purposes. 

APM

Description and purpose

GAAP measure reconciled to

Constant 

This measure removes the effect of changes 

Results at reported rates

Exchange Rates 

in exchange rates compared to the prior 

(CER)

period. It incorporates both the impact of 

the movement in exchange rates on the 

translation of overseas subsidiaries’ 

results and also on foreign currency 

procurement and sales through the 

Comparable 

Group’s UK supply chain. 
The year-on-year change in sales from stores 

sales

trading over equivalent time periods and 

measured at constant foreign exchange 

rates. It also includes online sales. This 

measure is used to strip out the impact of 

permanent store openings and closings, or 

those closures relating to refurbishments, 

allowing a comparison of equivalent store 

performance against the prior period. The 

measurement of comparable sales has not 

excluded stores temporarily closed as a 

result of the COVID-19 outbreak.

Full price sales:

Net sales of Group’s directly operated 

mainline comparable stores excluding 

Markdown sales.

Retail Revenue:
Period ended
YoY% 

Comparable sales*
Change in space
FX
Retail revenue

 * Includes full-price comp +7%.

27 March 
2021

28 March 
2020

(9%)*
–
–
(9%)

(3%)
(1%)
1%
(3%)

53

Strategic Report  |  Financial Review

APM

Description and purpose

GAAP measure reconciled to

Q4 FY21 vs Q4 

The change in sales over two years measured 

Retail Revenue:

FY19 comparable 

at constant foreign exchange rates. It also 

sales

includes online sales. The measurement of 

comparable sales has not excluded stores 

temporarily closed as a result of the 

COVID-19 outbreak. This measure 

reflects the two year aggregation of the 

growth rates. 

%change

Reported growth
Comparable sales
Change in space
CER retail
FX

Adjusted Profit Adjusted profit measures are presented 

Reported Profit:

Q4 FY21 vs Q4 
FY19

(2%)
(5%)
5
0
(2%)

to provide additional consideration of the 

A reconciliation of reported profit before tax to 

underlying performance of the Group’s 

adjusted profit before tax is included in the income 

ongoing business. These measures remove 

statement on page 224. The Group’s accounting 

the impact of those items which should be 

policy for adjusted profit before tax is set out in 

excluded to provide a consistent and 

note 2 to the financial statements.

comparable view of performance. 

Free Cash Flow Free cash flow is defined as net cash 

generated from operating activities less 

capital expenditure plus cash inflows from 

disposal of fixed assets and including cash 

outflows for lease principal payments and 

other lease related items. 

Cash Conversion Cash conversion is defined as free cash flow 

pre tax/adjusted profit before tax. It provides 

a measure of the Group’s effectiveness in 

converting its profit into cash.

Net Debt

Net debt is defined as the lease liability 

recognised on the balance sheet plus 

borrowings less cash net of overdrafts. 

Net cash generated from operating activities:
Period ended 
£m

27 March 
2021

Net cash generated from 

592

operating activities
Capex
Lease principal and 

related cash flows
Proceeds from disposal of 

non-current assets
Free cash flow

(115)
(155)

27

349

28 March 
2020

456

(149)
(244)

3

66

Net cash generated from operating activities:
Period ended 
£m

27 March 
2021

28 March 
2020

Free cash flow
Tax paid
Free cash flow before tax
Adjusted profit before tax
Cash conversion

349
58
407
366
111%

66
150
216
414
52%

Cash net of overdrafts:
Period ended 
£m

Cash net of overdrafts
Lease liability 
Borrowings
Net debt

27 March 
2021

28 March 
2020

1,216
(1,020)
(297)
(101)

887
(1,125)
(300)
(538)

Adjusted 

EBITDA

Adjusted EBITDA is defined as operating 

Reconciliation from operating profit to adjusted 

profit, excluding adjusting operating items, 

depreciation of property, plant and 

equipment, depreciation of right of use 

assets and amortisation of intangible assets. 

Any depreciation or amortisation included in 

adjusting operating items are not double-

counted. Adjusted EBITDA is shown for the 

calculation of Net Debt/EBITDA for our 

gearing ratios.

EBITDA:
Period ended 
£m

Operating profit
Adjusted operating items
Amortisation of intangible 

assets
Depreciation of property, 

plant and equipment
Depreciation of right-of-

use assets
Adjusted EBITDA

27 March 
2021

28 March 
2020

521
(125)
33

72

172

189
244
26

84

221

673

764

54

Strategic Report  |  Capital Allocation Framework 

CAPITAL ALLOCATION 
FRAMEWORK

Burberry’s capital allocation framework is used to prioritise the use of cash generated by the Group. The framework 

addresses the investment needs of the business, regular dividend payments and additional returns to shareholders. 

The framework also seeks to maintain an appropriate capital structure for the business and a strong balance sheet 

with a solid investment-grade credit rating. 

Net Debt/Adjusted Earnings Before Interest, Taxes, Depreciation and Amortisation (EBITDA) was 0.1x in 

FY 2020/21 (FY 2019/20: 0.7x) on a rolling 12 months period, significantly below our target range of 0.5x to 1.0x. 

In September 2020, we went through a formal process to attain a credit rating and Moody’s rated us as Baa2 (stable). 

The diagram below summarises the key priorities.

REINVEST FOR 

PROGRESSIVE 

STRATEGIC 

RETURN EXCESS CASH  

ORGANIC GROWTH

DIVIDEND POLICY

INVESTMENTS

TO SHAREHOLDERS

1

2

3

4

Capital spend across 

Maintain or grow the 

Investment in 

Review future 

store portfolio, including 

dividend in pence 

inorganic 

cash generation to reflect 

new space, refreshes 

terms year on year.  

structural changes 

Burberry’s growth, 

and refurbishments; 

IT infrastructure, 

Deliver regular 

cash returns to 

to our business 

activities that 

productivity and investment 

plans, while taking into 

including digital; and the 

shareholders.

typically tend to 

consideration the external 

be infrequent.

environment.

supply chain. Spend 

includes investment in 

ESG initiatives, for 

example, spend incurred 

in meeting our 

Sustainability Bond use 

of proceeds 

commitments set out 

on pages 92 to 93.

Maintain a strong balance sheet with a solid investment-grade credit rating.

•  Review the principal risks of the Group and relevant financial parameters, both historical and projected, 

including liquidity, net debt and measures covering balance sheet strength

•  These risks and financial parameters are considered by the Board when assessing the viability of the Group,  

as set out on pages 140 to 142

Capital structure metrics

Cash
Lease liability
Borrowings
Net debt

FY 2020/21

£1,216m
(£1,020m) 
(£297m)
(£101m)

FY 2019/20

£887m
(£1,125m)
(£300m)
(£538m)

The material impact of COVID-19 on our business has required Burberry to protect liquidity during the pandemic. As a 

result, a final dividend was not declared in respect of FY 2019/20. During the year we reinvested £115 million into the 

business as capital expenditure.

55

Strategic Report  |  Supporting our Stakeholders during COVID-19

SUPPORTING OUR 
STAKEHOLDERS  
DURING COVID-19

Ensuring the safety and wellbeing of our colleagues and customers is 
fundamental to how we do business at Burberry. In response to the 
pandemic, we implemented rigorous safety measures across our  
sites and provided additional resources to support our teams.  
We also contributed to the relief efforts through donations and 
volunteering, as well as expanding our support for young people.

People
The safety and wellbeing of our people remained our 

Customers 
As the COVID-19 crisis unfolded across the world, it was 

highest priority in 2020/21.

clear that mutual support and innovative thinking would 

be the cornerstones of our response, both as a business 

We closed sites where we were required to under 

and a member of the broader global community. We 

lockdowns, most notably across the EMEIA region. 

leveraged our digital capabilities to stay connected with 

Where our sites could stay open, we were scrupulous 

our customers by bringing innovative shopping 

about putting in place robust measures and ensuring 

experiences to them virtually (read more on page 32). 

they were adhered to so work could be conducted in a 

Our event formats evolved over the financial year to 

safe and secure environment. In line with government 

include customer participation in virtual product 

and health authority guidelines, these included staggered 

launches and styling sessions. We redesigned  

start and break times to manage social distancing, as 

Burberry.com so customers can now explore individual 

well as temperature checks and installing additional 

products as well as styled looks. We introduced a new 

sanitising stations. 

chat function so that our online retail teams can help 

with styling, sizing and recommendations. This helped 

Alongside regular virtual check-ins, during FY 2020/21 

our teams to stay connected with their clients and 

we came together in less formal ways to share advice on 

continue to provide the very best customer service.

working remotely and maintaining wellbeing. This helped 

our teams to remain connected during this period of 

Where our stores were able to remain open we quickly 

uncertainty. 

implemented safety measures, including social 

distancing, sanitising stations and appointment 

Flexibility has been key to meeting the challenges posed 

bookings, in line with local government and health 

by the pandemic. Outside our normal sick pay schemes, 

authority guidelines.

we provided paid leave for colleagues absent due to 

being ill with COVID-19 or self-isolating and unable to 

perform their work from home. Burberry teams around 

Communities 
Inspired by Thomas Burberry, we contributed to the 

the world also volunteered their time generously, 

relief efforts. Early in the year, we retooled our factory in 

mobilising to help local communities and charities by 

Castleford, Yorkshire to manufacture non-surgical 

preparing care packages, delivering meals, stocking food 

gowns and we sourced surgical masks through our global 

banks and supporting vulnerable neighbours.

supply chain. This amounted to more than 160,000 

pieces of PPE that we donated to the UK government 

and healthcare charities. We are grateful to the many 

colleagues who volunteered to support this initiative 

during the national lockdowns in the UK. 

56

Strategic Report  |  Supporting our Stakeholders during COVID-19

In addition, we manufactured a further four million 

•  The Careggi University Hospital, for the procurement 

masks and 50,000 gowns at cost for the UK National 

and distribution of surgical-grade masks following an 

Health Service.

urgent appeal for PPE by the hospital, which is located 

in Florence, Italy 

We contributed to the COVID-19 vaccine development 

•  Oxfam Hong Kong, for the procurement and 

and distribution through early donations to the 

distribution of non-surgical masks to go to 

University of Oxford’s emergency vaccine research and 

vulnerable communities struggling to afford the 

UNICEF’s COVID-19 Vaccines Appeal.

rising costs of these items, including the 

underprivileged and the elderly

We continued our support of registered charities, 

•  City Harvest and the California Association of Food 

including FareShare, The Trussell Trust and The Felix 

Banks, to support communities struggling 

Project, which are dedicated to tackling food poverty 

economically as a result of the pandemic in New York 

across the UK. With pressure mounting on food supplies, 

City and California, respectively 

the charities expanded their efforts to help those 

•  International Federation of Red Cross and Red 

struggling as a result of the outbreak. This included 

Crescent Charities (IFCR), to support relief efforts 

setting up community produce hubs, delivering food to 

in Brazil through the provision of PPE, essential 

young people reliant on free school meals and providing 

healthcare and social services for local communities 

more pre-packed food parcels to help food banks cope 

impacted by the pandemic 

with increased demand. Burberry’s donation to The Felix 

•  Médecins Sans Frontières, to aid the procurement of 

Project funded the delivery of food equating to 

PPE for hospitals in both South Sudan and Somalia

495,000 meals across London, going to those who could 

not access basic nutrition. 

To support creatives, artists and photographers facing 

greater uncertainty during the COVID-19 pandemic, we 

commissioned works interpreting our iconic product to 

showcase on our Instagram news feed. We launched this 

initiative as a way to celebrate and support members of 

the creative community. In a twist on our heritage of 

discovery and exploration, we also asked artists to 

respond to the theme of “Inside Nature” and offer their 

take on an outdoor world from within.

The Burberry Foundation

The Burberry Foundation (UK registered charity 

number 1154448) launched an emergency relief appeal in 

April 2020 to help those working on the front line of the 

COVID-19 pandemic and support communities in 

need around the world. We launched branded face masks 

in August 2020, donating the proceeds directly to 

the Burberry Foundation COVID-19 Community Fund. All 

monies raised by the fund were directed to support relief 

efforts globally, from procuring and distributing surgical 

masks, gowns and other protective equipment to 

providing funding to food banks and healthcare charities. 

The Burberry Foundation COVID-19 Community Fund 

released funds to support many organisations, including: 

•  UNICEF’s COVID-19 Vaccines Appeal, to help ensure 

millions of people from vulnerable communities around 

the world have equal access to vaccines

•  Soong Ching Ling Foundation, to provide poverty relief 

plans and services for both the mental and physical 

health of those impacted by the pandemic in Beijing 

and Wuhan in Mainland China 

57

More information on COVID-19 can be found 

in the following sections: 
Chairman’s letter
CEO’s letter
Strategy
ESG
Stakeholder Engagement 
Risk and Viability Report
Corporate Governance 

Report
Directors’ Remuneration 

Report 

See page 6
See page 10
See page 24
See page 60
See page 96
See page 106

See page 146

See page 180

IN THIS 
REVOLUTIONARY AGE, 
FEW PEOPLE CAN 
AFFORD TO BE 
CARELESS ABOUT 
THEIR CLOTHES

Thomas Burberry

(1835-1926) 

58

Strategic Report  |  Environmental, Social and Governance

ENVIRONMENTAL,  
SOCIAL AND GOVERNANCE 

At Burberry, our purpose underpins the choices we make 

In September 2020, we launched luxury’s first 

as an organisation. Enshrined in the statement Creativity 

Sustainability Bond to support our goals (see pages 92 

Opens Spaces, our purpose is the shared belief that 

to 93). We are committed to continuing to invest in 

through creativity, we can push boundaries and explore 

ESG-related initiatives and raising our ambitions to build 

new possibilities for our people, our customers and our 

a more sustainable and inclusive future. Pages 60 to 91 

communities. Being creatively driven, forward thinking, 

in this report provide information on our areas of focus 

open and caring, and proud of our heritage are hallmarks 

in FY 2020/21. Further information can be found in the 

of our organisation at its best. These values have 

Corporate Governance Report on pages 146 to 207 and 

remained at the core of our brand since Thomas 

on Burberryplc.com, which is continually updated with 

Burberry founded the Company in 1856. 

the latest ESG information and disclosures.

Our commitment to ESG-related matters is the 

purest expression of our purpose and values. We are 

Recognition
In FY 2020/21, we were recognised for our efforts 

committed to building not only a financially stronger 

around ESG, with highlights including:

Burberry but also a better company that is a force 

for good in the world. 

•  Dow Jones Sustainability Index: inclusion in the World 

and Europe Indices for the sixth consecutive year

Disclosure plays a key role in driving meaningful change. 

•  FTSE4Good Index: constituent 

By learning from others and sharing our progress, we 

•  Responsibility100 Index: ranked fifth in the FTSE 100

can help drive accountability, for ourselves and for 

•  Sustainalytics: negligible risk rating, ranked first in our 

our industry.

industry (textiles and apparel) and sub-industry 

In FY 2020/21, we focused on three areas:

•  CDP: A List and achieved the Supplier Engagement 

(luxury apparel)

•  Creating the conditions for creativity to thrive by 

•  Included in the Bloomberg Gender-Equality Index 2021

championing diversity and inclusion and ensuring the 

•  Maintained leading position in FTSE 100 for women in 

wellbeing of our people

leadership, as recognised by the final report from the 

•  Supporting our communities, and particularly young 

Hampton-Alexander Review for FTSE 100 companies

Leader Award

people, by providing them with the skills, confidence 

and opportunities to succeed

•  Creating a more sustainable future for luxury by 

reducing our environmental impacts and helping 

transform our industry

As we near the end of our latest five-year Responsibility 

agenda, we continue to focus our efforts on driving 

positive change and building a more sustainable future. 

An overview of our Responsibility agenda and targets is 

on pages 64 to 65, and more information on these can 

be found from pages 74 to 91.

60

 
Strategic Report  |  Environmental, Social and Governance

In FY 2020/21 we focused on three areas:

OUR PEOPLE
Fostering creativity

OUR COMMUNITIES
Empowering youth

THE ENVIRONMENT
Building a sustainable future

GOVERNANCE: 

STAKEHOLDERS

BOARD

CEO

Nomination 

Committee

Remuneration 

Committee

Audit  

Committee

Sustainability Steering 

Committee 
Chair – CEO 

Attended by Chief 

Operations & Financial 

Officer (CO&FO)

Risk Committee
Chair – CO&FO

Ethics  

Committee

Task Force on 

Climate-related 

Financial Disclosures 

(TCFD) Working Group

61

Strategic Report  |  Environmental, Social and Governance

Contributing to the Sustainable 
Development Goals (SDGs)
Burberry’s commitment to sustainability is longstanding, 

grounded in the belief that for our future growth we 

often work with our peers, sector experts and  

non-governmental organisations (NGOs) to achieve 

our ambitions.

need to actively address the challenges facing the 

Our ESG activity is aligned to the Paris Climate 

fashion and luxury industry and the world in which we 

Agreement and informed by the United Nations SDGs. 

operate. We are dedicated to reducing our environmental 

Below are some of the ways we contribute towards 

footprint and enabling social progress. Recognising the 

these goals:

power of working collaboratively to drive real change, we 

Sustainable  

Development Goal

Burberry’s ongoing contribution

FY 2020/21 highlights

SDG 1.  

Principal Partner of the Living Wage 

•  The Burberry Foundation COVID-19 

No poverty

Foundation and steering group member of the 

Community Fund 

Global Living Wage Initiative

•  The Burberry Foundation programme in 

Afghanistan focused on improving the 

livelihoods of cashmere goat 
herding communities 

SDG 2. No 

Donations to food charities as part of our 

•  Donations to FareShare, The Felix 

hunger

COVID-19 response

Project and The Trussell Trust

SDG 3. Good 

Holistic Global Wellbeing programme, including 

•  Global Parental Leave Policy with 

health and 

Mental Health training and Employee 

equalised leave for all new parents, Time 

wellbeing

Assistance Programme (EAP)

to Change Pledge, funding for University 

of Oxford and AstraZeneca COVID-19 

vaccine research 

SDG 4. Quality 

Burberry Inspire UK and New York

•  Donated ReBurberry Fabrics to fashion 

education

students with the British Fashion 

Council

•  Supported new youth engagement 

programmes, including partnerships 

with London Youth, the International 

Youth Foundation’s Global Youth 

Resiliency Fund and Wide Rainbow

SDG 5. Gender 

A skilled and balanced Board, met targets set 

•  Launched global Diversity and Inclusion 

equality

by the Hampton-Alexander Review report for 

Policy and strategy

FTSE 100 companies and recognised in the 

•  Global Parental Leave Policy is equal for 

Bloomberg Gender-Equality Index, endorse the 

colleagues around the world 

UN Women’s Empowerment Principles 

SDG 6. Clean 

Supply chain water conservation and 

•  Launched water resilience assessments 

water and 

sanitation

reduction programme

across the supply chain

SDG 7.  

Member of RE100, committed to using 100% 

•  Renewables currently power 93% of our 

Affordable and 

renewable electricity by 2022 and encouraging 

electricity needs worldwide 

clean energy

our suppliers to do the same. Our target is to 

•  Apparel Impact Institute (Aii) energy 

be Net Zero by 2040 and carbon neutral in our 

efficiency programme in Italy

own operational energy use by 2022

SDG 8. Decent 

UK Living Wage Accreditation and steering 

•  Maintained pay for all our people 

work and 

economic  

growth

group member of the Global Living 

impacted by COVID-19 and provided full 

Wage Initiative, The Burberry Foundation 

pay during COVID-19-linked absences

programme in Afghanistan, partnership with 

•  Did not avail of the UK government’s 

Year Up in New York

furlough scheme 

62

Strategic Report  |  Environmental, Social and Governance

Sustainable  

Development Goal

Burberry’s ongoing contribution

FY 2020/21 highlights

SDG 9. Industry, 

Core partner of the 

•  Design innovation, such as 3D model 

innovation and 

Ellen MacArthur Foundation’s 

sampling for products

infrastructure

Make Fashion Circular initiative

•  Artificial Intelligence utilised for 

product ordering

SDG 10. Reduced 

Burberry and The Burberry Foundation 

•  Launched global Diversity and Inclusion 

inequalities

partnerships, including with Oxfam and 

Policy

PUR Projet in Afghanistan, Oxfam Italy, 

•  Included in Bloomberg’s Gender-Equality 

Teach First, The Careers & Enterprise 

Index 2021 and joined The Valuable 500, 

Company and MyKindaFuture, Burberry 

Business Disability Forum

Inspire, The Royal College of Art, 

•  Signatory of the UN Women’s Empowerment 

London Youth, Year Up, initiatives to 

Principles

support global disability efforts and 

LGBTQ+ community as part of the 

Diversity and Inclusion strategy, 

Cultural Advisory Committee and 

Global Living Wage Initiative

SDG 11. Sustainable 

LEED and BREEAM compliance in 

•  Launched luxury’s first Sustainability Bond, 

cities and 
communities

construction, underpinning the 
sustainability and efficiency of our 

buildings

which includes green buildings criteria

SDG 12. Responsible 

Ellen MacArthur Foundation’s New 

•  Signature oak paper is made from a 

consumption and 

Plastics Economy Global Commitment, 

minimum of 40% upcycled coffee cups that 

production

Sustainable Fibre Alliance (SFA), The 

would have otherwise gone to landfill

ZDHC Foundation board member, 

•  Launched new traceability and sustainable 

Canopy, Leather Working Group, Elvis 

raw materials targets 

& Kresse and Progetto Quid

SDG 13. Climate 

Goal to be Net Zero by 2040, 

•  Carbon-neutral runway shows and events 

action

RE100 member, and 100% renewable 

since 2019

electricity goal by 2022, 

Science Based Targets

•  Progress against 100% renewable electricity 

commitment (93% achieved in FY 2020/21)

•  Advancing our climate change risk reporting 

as a signatory of the TCFD

SDG 14. Life below 

Signatory to the Ellen MacArthur 

•  Member of the corporate engagement 

water

Foundation’s New Plastics Economy 

programme of the Science Based Targets 

Global Commitment and CEO is a 

for Nature initiative

steering committee member of The 

Fashion Pact

SDG 15. Life on land Stretching sustainable materials 

•  Partnered with PUR Projet to launch a 

targets, The Burberry Regeneration 

programme aimed at supporting 

Fund and our work on sustainable 

regenerative agricultural practices

cashmere with the Sustainable Fibre 

•  Member of the corporate engagement 

Alliance (SFA)

programme of the Science Based Targets 

for Nature initiative

SDG 16. Peace, 

Code of Conduct, Responsible Business 

•  Celebrated Pride and continue longstanding 

justice and strong 

Principles, Human Rights Policy and 

support for LGBTQ+ communities

institutions

being a signatory to the UN Global 

Compact

SDG 17. 

Stakeholder engagement

•  Supported COVID-19 relief efforts 

Partnerships  

for the goals

•  Signatories of the WWF open letter to 

leaders

•  Supported the International Labour 

Organization’s Call to Action and the UN 

Global Compact’s “Recover Better” initiative

63

Strategic Report  |  Responsibility Strategy

RESPONSIBILITY AGENDA 2017 – 2022 

Our goals

P O S I T I V E LY   IMPACT 1 MILLION PEOPLE

Support economic 
and social empowerment 
in remote communities

Tackle educational 
inequality and build
cultural capital

Foster community
cohesion and 
employability skills

Invent new 
approaches 
to waste

100% of 
energy from 
renewable 
sources

B
E

C
A
R
B
O

N

N

E

U

T

R

A

L

A

N

D

R

E

V

A

L

U

E

W

A

S

T

E

S
T
C
U
D
O
R
L P
H A
G
U
O
R
H
E T
G

L

Drive energy and 
water reduction 
and efficiency in our
value chain 

Stimulate demand
for sustainable
raw materials

N

SITIV E C H A

O

E   P

R I V

D

Drive 
resource 
efficiency

Advance wellbeing
and livelihoods in
our supply chain

The headings within the Communities pillar have been updated compared to prior year reporting to reflect additional community 
programmes (launched after 2017) that fall within the scope of this pillar. The three pillars highlight the overall impact objectives of 
the 1 million people goal. Within the product pillar, we have updated the wording to reflect key areas within our product positive 
attributes programme.

64

 
 
 
 
 
Strategic Report  |  Responsibility Strategy

In 2017, we launched our current Responsibility agenda, comprising a series of 
ambitious targets to 2022 across our Product, Company and Communities. 
The strategy, developed in collaboration with global innovators and key 
stakeholders, aims to address the most material social and environmental 
impacts along our value chain.

Our progress

Product

Company

Communities1

•  Goal: To have 100% of product 

•  Goal: To achieve carbon 

•  Goal: To positively impact 

with more than one positive 

neutrality in our own operational 

1 million people by 2022 

attribute by 2022, where 

energy use by reducing absolute 

•  Progress: 680,170^ positively 

positive attributes relate to 

emissions, improving energy 

impacted since the start of the 

social and/or environmental 

efficiency and switching to 

launch of the partnerships in 

improvements, achieved at 

renewable electricity sources, 

FY 2016/17

either raw material sourcing or 

before offsetting any remaining 

•  Goal: Tackling educational 

product manufacturing stage 

emissions 

inequality and building cultural 

•  Progress: 82% of products 

•  Progress: 92% reduction in 

capital

with more than one positive 

market-based emissions since 

•  Progress: 130,360 in 

attribute and 94% with at 

base year FY 2016/17

FY 2020/21

least one^ 

•  Goal: To achieve 100% 

•  Goal: Fostering community 

•  Goal: To procure 100% of our 

renewable electricity by 2022, 

cohesion and employability 

cotton more sustainably 

by 2022 by using a portfolio 

driving this through 

close collaboration 

skills

•  Progress: 42,810 in 

approach. This includes 

with our procurement and 

FY 2020/21

working with partners and 

retail teams and engagement 

•  Goal: Supporting economic and 

exploring new sources, 

including organic and 

regenerative cotton 

with landlords 

•  Progress: 93%^ 

social empowerment 

•  Progress: 73,189 in 

•  Goal: To reduce and revalue 

FY 2020/21

•  Progress: 78%

waste and achieve zero 

•  Goal: To source 100% of 

operational waste to landfill 

leather from tanneries with 

across key sites. We already 

environmental, traceability and 

reuse, repair, repurpose, 

social compliance certifications 

donate or recycle unsaleable 

by 2022 

•  Progress: 80% 

products and we will continue 

to expand these efforts 

•  Progress: Zero operational 

waste sent to landfill from key 

sites^

External assurance of corporate responsibility disclosures

Burberry has appointed PricewaterhouseCoopers LLP (PwC) to provide limited assurance over selected company, 

product and community information for FY 2020/21. Information forming part of the assurance scope is denoted 

with a ^ on pages 4, 45 and 64 to 93. The assurance statement and Burberry’s basis of reporting are available 

on Burberryplc.com.

1.  The wording of the three sub-goals underneath the overarching goal “to positively impact 1 million people by 2022” 

has been updated to reflect additional community programmes (launched after 2017) that fall within scope of the 

pillar. The three sub-goals highlight the overall impact objectives of the 1 million people goal.

65

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Strategic Report  |  Our People

OUR PEOPLE

At Burberry, we are committed to being an open, inclusive and caring employer. 
We are united by our shared belief that through imagination, we can push 
boundaries and open new opportunities for our people, our customers and our 
communities. We embed our values across everything we do.

Our people are the heartbeat of our organisation. 

Representing 115 nationalities across 33 countries, we 

Engagement 
Surveyed in May 2020 when the world was grappling 

take a holistic approach to helping them thrive, providing 

with the onset of the COVID-19 pandemic, 86% of 

them with a range of tools and resources backed up by 

respondents to our Employee Engagement Survey 

inclusive policies and support for their overall wellbeing.

said they felt Burberry was doing a good job of helping 

our people feel connected to one another while 

We offer all our people space to express their creativity 

working remotely.

as well as opportunities to develop personally and 

professionally. We continue to foster a culture where 

To ensure feedback remained up-to-date, we replaced 

everyone feels they belong, has a voice and can reach 

our annual questionnaire with shorter, more frequent 

their full potential.

surveys designed to empower leaders with data relevant 

to their area of focus throughout the year. Leaders now 

We know that inclusion and empowerment at all levels 

have access to personalised portals complete with 

lay a strong foundation for our colleagues to feel more 

suggested action points. We have seen a positive 

engaged and committed and be more creative and 

response to this new format across the business. 

effective in driving results for the business. We have 

Over FY 2020/21, engagement levels have remained 

codified key behaviours aligned to our values so they 

high, with scores matching pre-pandemic levels. 

are embedded across the organisation.

The COVID-19 pandemic highlighted how real-time 

FY 2020/21 was an unsettling time for many of our 

responses to feedback could have an immediate impact 

people due to the COVID-19 pandemic. Throughout the 

on wellbeing. When we surveyed our people in May about 

year, we prioritised their safety and wellbeing, listening 

their experiences of moving to remote working, a number 

to their concerns, seeking guidance from experts and 

of our colleagues identified areas where they could be 

ensuring we continued to act with their welfare in mind.  

better supported, such as access to additional screens or 

As part of measures to ensure the health, safety and 

week of receiving this feedback, our IT teams were able 

wellbeing of everyone at Burberry, we introduced more 

to order equipment and improve working conditions for 

suitable desk chairs. Based on this information, within a 

flexible work arrangements, recognising that many of our 

our teams. 

teams have additional caring responsibilities, particularly 

those with children. Where our people were in need of 

further support, we provided additional paid leave.

67

 
Strategic Report  |  Our People

Alongside this support, our teams managed to maintain 

In 2020, we continued to open conversations around 

a sense of community using a variety of communication 

mental health. We did this by offering opportunities 

tools, including the Burberry World community intranet. 

and resources to talk about what wellbeing means to 

From Friday night DJ sessions, to calligraphy classes, 

Burberry as a company and sharing tools to help our 

baking lessons, guided meditation and workout sessions, 

colleagues, particularly in stressful periods. This included 

a variety of initiatives, many led by enthusiastic 

an online Mental Health Awareness course to raise 

colleagues, helped to maintain a sense of cohesion and 

awareness around common mental health challenges. 

continuity during a time of upheaval.

In 2020, Burberry also became a signatory of the Time 

Onboarding new team members 
At Burberry, we want all our people to feel welcomed 

creating a more open and understanding culture within 

the workplace. We also have a longstanding partnership 

to Change pledge, reaffirming our commitment to 

into our community from their first day. Our digital 

with the Samaritans.

onboarding experience immerses new starters in the 

brand, introduces our purpose and values and provides 

an opportunity to connect with Burberry wherever they 

Learning and development 
We base our learning strategy around providing “just-in-

are in the world. New starters are onboarded online 

time” resources to allow people to develop at their 

through virtual sessions and a dedicated platform. 

moment of need, ensuring our people can quickly and 

The site immediately immerses those joining Burberry in 

easily find content that will help. We provide tools and 

the past, present and future ambitions of the Company. 

resources through our B-Learning site and encourage 

There are also new starter groups on Microsoft Yammer, 

our people to think creatively about how to solve 

helping people create communities and build networks as 

problems and make things happen.

they join. On our Burberry World intranet, new starters 

are directed to a dedicated wellbeing space. 

This ranges from launching Burberry’s “4Cs of Remote 

Leadership”, which are defined as clarity, communication, 

Colleague recognition
In 2021, we transformed our annual Icon Awards into a 

collaboration and connections, to publishing an 

interactive magazine, creating opportunities to share 

fully virtual celebration to connect, reinforce our values, 

best practice with peers from across the business. In 

celebrate collective achievements and recognise our top 

addition, we offered Energy Model workshops to all line 

talent. For the first time, nominations were anonymous 

managers to help them initiate conversations with their 

to remove bias and make the awards more inclusive. 

teams about managing energy levels.

Wellbeing 
Wellbeing helps our people create open spaces in their 

The COVID-19 pandemic has accelerated changes in 

consumer behaviour and historical data is not as reliable 

lives to care for themselves and each other. In line with 

as it was for mapping present or near-future retail 

our values, we believe in creating an environment where 

patterns. Upskilling our people so that they are equipped 

people can bring their best selves to work, share how 

with cutting-edge data skills is crucial to help future-

they feel and speak openly about their own health 

proof our business. To this end, Burberry was the first 

and wellbeing. 

British retailer to complete a two-year data upskilling 

programme alongside Decoded, a firm specialising in 

data skills training. Our people could enrol in our 

in-house Data Academy, and take courses in improving 

their data skills and techniques.

68

Strategic Report  |  Our People

Career development
Regular feedback and meaningful performance and 

Diversity and Inclusion
We believe diversity, equity and inclusion are essential to 

career conversations with managers guide meaningful 

fulfilling our purpose and are core to our values. 

development. These conversations take place quarterly 

as part of our annual performance management cycle. In 

Our global Diversity and Inclusion strategy is focused on 

addition, the My Career site on Burberry World provides 

valuing and embracing differences and creating an 

our people with career-related tools, resources and 

environment where everyone feels they belong, has a 

information to help build a successful career at Burberry.

voice, and can reach their full potential. When we do, our 

people are more engaged, committed and effective in 

We have two specific programmes dedicated to 

driving results, we are more successful as an 

leadership development. The New Manager Development 

organisation, and we make a more meaningful 

Programme (NMDP) focuses on the principles of good 

contribution to the world around us.

leadership for people managers. Consisting of four 

in-depth workshops, it equips managers with information 

We define diversity as the unique perspectives and 

on refining a management style, driving success within 

differences we bring to Burberry and share across the 

teams, fostering a high-performance culture and 

world. We define inclusion as creating a culture that 

managing through change. This also includes equipping 

champions these differences and nurtures a sense 

leaders to be inclusive managers with the capability 

of belonging. 

required to foster an open and inclusive environment 

for their team and our people.

The Board is responsible for ensuring that, as an 

organisation, we live by our purpose and values. We see 

In 2021, we refreshed and relaunched our Executive 

diversity as a strength and uphold a legacy of inclusivity 

Development Programme (EDP), to align closely with 

and respect. Supported by the Executive Committee, 

our purpose and values. Each module of the programme 

our CEO ensures that we create a diverse and inclusive 

focuses on one of our values. Some of the modules 

culture. To help achieve our diversity and inclusion goals, 

build on our existing allyship training to strengthen 

our dedicated global Diversity and Inclusion team works 

understanding and reaffirm our commitment to 

with our people across all parts of the business with a 

fostering an inclusive culture, while ensuring we all take 

focus on the four strategic pillars of our Diversity and 

accountability for diversifying our workplace. This is 

Inclusion strategy. 

accompanied by three months of executive coaching and 

access to insights that give the cohort as detailed a 

1. Attracting and retaining diverse top talent

picture of their abilities in different areas as possible.

2. Fostering an open and inclusive culture

3. Educating and raising awareness 

Later in 2021, we will roll out a refreshed approach to 

4. Implementing a global approach

mentorship with a view to supporting our people to 

develop and succeed in their careers at Burberry, as well 

The global Diversity and Inclusion Policy sets out our 

as piloting a reverse mentoring programme.

commitment to being a world-class employer, where 

all of our people can develop their full potential in an 

inclusive environment that encourages and fosters 

diverse capabilities, skill sets and mindful allies.

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Strategic Report  |  Our People

Diversity and Inclusion strategy pillars 
1. Attracting and retaining diverse talent 

2. Fostering an inclusive culture 

Creating an environment where everyone feels a sense of 

During FY 2020/21 we began piloting anonymous 

belonging and receives support for their overall wellbeing 

screening, which involves removing identifying details, 

is vital to achieving our goals. During FY 2020/21, the 

such as names and universities, from applications. 

Diversity and Inclusion team hosted Open Forums 

The trial aims to test if such an initiative can lead to 

globally, starting in the Americas region and then 

greater diversity on our candidate shortlists. We are 

continuing around the world within each market and 

also taking steps to ensure every stage of our broader 

function, creating an open space where our people 

recruitment process is more inclusive. We have 

could share their experiences and offer their 

introduced a “gender decoder”, which analyses the 

perspectives on making Burberry and the wider 

language used in job advertisements to ensure they 

fashion industry more inclusive. 

are gender neutral. We are including diversity data 

monitoring forms in candidate applications. Disclosure is 

We introduced a Diversity and Inclusion mailbox on our 

on a voluntary basis and data is treated as confidential. 

Company intranet, Burberry World, alongside the rollout 

As of January 2021, all members of our Talent 

ensuring the Diversity and Inclusion team can listen to 

of our Diversity and Inclusion strategy, with the aim of 

Acquisition team had completed unconscious bias in 

and learn from our people. 

recruitment training. We have committed to rolling 

out additional training for all hiring managers in 2021. 

We continued to celebrate cultural moments, including 

We use standardised interview questions to ensure 

International Women’s Day, Pride Month, Black History 

all candidates have an equitable experience.

Month and LGBT History Month, both locally and 

To support these actions, we have created a global 

such as The Prince’s Trust and Stonewall, we have 

diversity dashboard, which displays data holistically 

created a global platform to speak about diversity and 

and simplifies the process of assessing and measuring 

inclusion through these cultural moments, while also 

the progress we are making in terms of colleague 

continuing to celebrate annual events such as 

globally. Through partnering with local associations, 

diversity. Our people are able to upload their personal 

Christmas, Diwali and Eid.

diversity data within certain parameters, including 

gender, disability and religion, through our Connect 

As well as reinforcing our existing commitments, we 

system. This collated information then populates 

have communicated our efforts around areas where 

the diversity dashboard, providing key insights to be 

we are still early on in our progress, such as disability 

shared with our Board bi-annually and our Executive 

inclusion. We marked International Day of Persons with 

Committee quarterly. 

Disabilities as an important moment to recognise how 

diversity of thought, experience and voice opens spaces 

Increased representation is at the centre of our 

for new ideas to thrive. Burberry was among the first of 

talent initiatives and we aim to diversify the talent 

its peers to join the Valuable 500 and the Business 

pipeline in the industry. In 2020, Burberry expanded its 

Disability Forum.

creative arts scholarships programme globally to 

support the next generation of creative leaders from 

3. Education and awareness 

underrepresented communities. The scholarships will 

As we continue to progress our Diversity and Inclusion 

provide more equitable access to creative arts 

strategy, providing resources and continuing to raise 

programmes at some of the world’s most esteemed 

awareness is important for our people and communities, 

creative institutions, including The New School’s 

and impacts all areas of the organisation. In 2019, all our 

Parsons School of Design in New York City, Institut 

managers and above, including all store managers 

Français de la Mode in Paris and Central Saint Martins in 

globally, completed inclusive leadership training, and we 

London. The expansion of the creative arts scholarships, 

continue to build on our programmes. Our unconscious 

together with Burberry and The Burberry Foundation’s 

bias training has been translated into nine languages and 

existing commitment to its scholarship programme at 

is mandatory for all employees, with a specialised version 

the Royal College of Art in London, will enable over 50 

also provided for all Talent Acquisition partners. In 

students to benefit from education programmes in the 

FY 2021/22, we are rolling out allyship training across 

arts over the next five years and beyond.

Burberry. All our Directors and above have completed 

the programme and we aim for all managers to have 

completed this training by the end of the financial year.

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Strategic Report  |  Our People

Set up in FY 2019/20, Burberry’s Internal Diversity and 

Inclusion Council was involved in reviewing our global 

Gender equality at Burberry
We are firmly committed to achieving gender equality 

Diversity and Inclusion strategy. The Council met 

across our organisation globally. We have reviewed and 

remotely 12 times over FY 2020/21. Our external 

implemented policies, programmes and practices to 

Cultural Advisory Council, which comprises six external 

support this ambition. Burberry maintained a leading 

experts and thought leaders from a variety of disciplines, 

position in the FTSE 100 for women in leadership for a 

convened for the first time in FY 2019/20 and met 

third consecutive year, as recognised in the Hampton-

remotely four times over FY 2020/21. In response to the 

Alexander Review report, and was included in the 

Black Lives Matter movement, and the introduction of 

Bloomberg 2021 Gender-Equality Index for the first 

Burberry’s first Diversity and Inclusion strategy, the 

time, scoring 10 percentage points more than the 

Council held livestream talks on topics including 

company average.

education, the history of racism, mentoring, role models, 

the importance of leadership and what organisations can 

We believe designing more inclusive and equitable 

do to encourage change. The Council also participated in 

policies is key to driving change. Many of our people at 

a joint meeting with the Internal Diversity and Inclusion 

Burberry balance professional responsibilities with being 

Council in November 2020.

caregivers, parents and family members. We aim to 

support all our people in developing flexible working 

We collaborate with our partners to share resources as 

arrangements, so they feel equipped to create the 

well. Working with the Stonewall charity, for instance, 

balance that is most beneficial to them. In April 2020, 

in December 2020 we introduced an update to our 

we launched a Global Parental Leave Policy offering all 

grooming guidelines for retail colleagues, which focused 

our people 18 weeks of parental leave at full pay and the 

on gender identity and uniform allocations.

opportunity to work 80% of their normal hours at full 

pay for a further four weeks on their return. 

The Diversity and Inclusion team works hand in hand 

with our marketing teams to respond to queries. We also 

Equitable pay is a fundamental commitment at Burberry 

created a leadership guide about how to hold meaningful 

and central to our drive to attract and retain the 

conversations around diversity and inclusion, which was 

best talent. Our reward philosophy is to provide 

rolled out in July 2020. 

competitive remuneration packages to all our people 

in line with their level and expertise. This is closely 

4. Implementing a global approach

aligned to our performance management processes, 

While our ambition is to foster an inclusive culture 

focusing on recognising and rewarding our people for 

globally, we recognise that one size does not fit all. In 

excellent performance.

order to drive meaningful, targeted change, we ensure 

our actions are locally relevant and aligned to our global 

framework and programmes. This approach will drive 

local accountability and impact, providing a balance 

between our global strategy and local action plans to 

help drive success.

In 2020, all key markets and functions started to develop 

detailed action plans based on the global strategy pillars. 

Incorporating input from our people, these plans cover 

local needs and opportunities for change, applying a local 

understanding of the diversity and inclusion landscape 

while supporting our overarching global priorities. Each 

plan is sponsored by one of our senior leaders, has input 

from our Internal Diversity and Inclusion Council and is 

regularly monitored to track progress.

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Strategic Report  |  Our People

Gender equality at Burberry
As of 31 March 2021, the representation of women and men at Burberry is: 

Board 

Total

Number of women Percentage of women

Number of men

Percentage of men

Executive Committee 
Leadership (Director and above)
All workforce

11
287
9,373

3
152
6,282

27%
53%
67%

8
135
3,091

73%
47%
33%

Disability inclusion 
As an inclusive employer, ensuring all our people can 

These standards were designed to eliminate LGBTI 

discrimination in the workplace and beyond. To further 

thrive and work in an open and supportive environment 

our commitment to this work in our own business and 

is important to us. Our inclusive hiring practices include 

our wider communities, Burberry supported charitable 

giving full and fair consideration to applications from 

organisations operating across the LGBTQ+ community: 

people with disabilities. We ensure support is in place 

UK Black Pride, Stonewall, Global Butterflies and 

for people with disabilities throughout their career with 

longstanding charity partner, the Albert Kennedy Trust.

Burberry, including for those who have become disabled 

during their time with us. As reinforced by our global 

Diversity and Inclusion Policy, we have no tolerance for 

Being creative allies 
By recognising and acknowledging the unique 

discrimination at Burberry. Our training programmes 

experiences and challenges faced by individuals, we can 

are designed to be more accessible for those with visible 

create more supportive workplaces. To supplement our 

and invisible disabilities, including considerations such 

own allyship training, we were one of the first companies 

as “alt text”, which is written text accompanying 

to sign up to the BBC’s Creative Allies initiative, which 

imagery, varying levels of interactivity and adjustments 

unites organisations across creative industries to 

to font size and contrast. Details of our inclusive 

promote the concept of allyship.

hiring approach, Diversity and Inclusion strategy 

and development programmes can be found on 

pages 69 to 72.

Supporting our communities
We believe it is important to champion our communities 

and help build a society where everyone is respected and 

Burberry works with two partner organisations to help 

valued. In the financial year, we united in solidarity with 

make our sites, policies and processes more inclusive of 

those standing up against hate and discrimination and 

people with both visible and invisible disabilities. We are 

we accelerated our efforts to drive meaningful and 

the first luxury company to partner with the Business 

lasting change. We held open forums to encourage 

Disability Forum, a non-profit member organisation 

dialogue, shared educational resources for continued 

bringing businesses, people with disabilities and 

learning and provided additional counselling and support 

policymakers together to help make a difference.

for our people. We also introduced training to reinforce 

the importance of meaningful allyship. 

In addition, we are among the first luxury companies 

to join the Valuable 500, the largest network of  

Burberry also works with The Prince’s Trust Women 

global CEOs committed to disability inclusion in 

Supporting Women initiative, a longstanding charity 

business, encompassing 55 different sectors and over  

partner, enabling hundreds of women to access virtual 

12 million colleagues. In partnership with the network, 

speed interviews with employers, online courses to 

our initial steps include building out our internal 

develop employability skills and education support 

global disability audit framework to identify where 

through the Change a Girl’s Life campaign. We partner 

we can take the most impactful action on accessibility 

with Investing in Ethnicity on increasing representation 

for our retail stores.

Supporting LGBTQ+ inclusion 
During Pride in June 2020, we reaffirmed our long-

in business, and engage with the wider industry on 

furthering diversity and inclusion in the British luxury 

and fashion sector as one of the founding members of 

the British Fashion Council’s Diversity and Inclusion 

standing support for the global LGBTQ+ community, 

steering group. 

forging new partnerships and continuing support for 

organisations dedicated to driving meaningful change. 

Burberry was one of the earliest adopters of the UN 

Standards of Conduct for Business, becoming a 

signatory ahead of its launch in Europe in 2017. 

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Strategic Report  |  Our Communities

OUR COMMUNITIES

Burberry’s history of supporting others is rooted in the altruism of our 
founder, Thomas Burberry. Throughout his life, he used his success as a way 
to contribute to society. We continue his legacy today, championing our 
communities, in particular young people, and working with organisations 
making a positive impact around the world.

Since 2017, as part of our current Communities strategy, 

Inspired by our work with Marcus Rashford MBE during 

we have collaborated with external expert organisations 

our festive campaign, the Burberry Foundation deepened 

to identify ways to support local communities across our 

the impact of the initial donation by supporting London 

value chain and deliver our key ambition to positively 

Youth to respond to the challenges created by the 

impact 1 million people by 2022. 

COVID-19 pandemic, focusing on food, education and 

mental health support. 

In addition to fulfilling our strategic goals, we regularly 

review the effectiveness of our programmes, ensuring 

the initiatives we develop are impactful and provide the 

best resources and support. From the outset of the 

Positively impacting 1 million people 
by 2022
Burberry donates a percentage of adjusted Group 

COVID-19 pandemic, we have worked closely with our 

profit before tax to charitable initiatives each year. 

partners to adapt our programmes to ensure support is 

Independent of Burberry Group plc, the majority of our 

directed to where it can most benefit our communities. 

philanthropic work is carried out through The Burberry 

Foundation (UK registered charity number 1154468). 

Although in-person activities were limited this year due 

to social distancing restrictions, our people made a 

The Burberry Foundation’s mission is to use the power 

positive impact in their local communities through virtual 

of creativity to drive positive change in global 

volunteering and online fundraising projects. The shift to 

communities and build a more sustainable future 

virtual volunteering allowed our people to harness their 

through innovation. Working with leading organisations 

professional skills to aid our charity partners from home. 

to support communities sustaining the luxury industry 

The type of virtual activities delivered include content 

makes a significant contribution towards our goal of 

creation and live events for youth engagement 

positively impacting 1 million people by 2022. Since the 

programmes, digital mentoring, team fundraising events, 

launch of this target 680,170^ people have been 

career coaching and skills-based support sessions for 

positively impacted.

charity partners.

During the year, we launched a partnership with London 

on projects that tackle educational inequality and build 

Youth, which supports a network of over 600 community 

cultural capital; foster community cohesion and 

youth organisations and creates thousands of engaging 

employability skills, and support social and 

The three pillars of our Communities strategy focus 

opportunities for young people each year. Fifteen youth 

economic development.

centres jointly selected by Burberry and London Youth 

received donations to ensure their programmes could 

Our people can also contribute to our commitments in 

continue to make a positive impact in some of London’s 

this arena by spending up to three working days a year 

most deprived communities across key areas, including 

supporting their local communities through corporate 

food provision, access to digital resources and activities 

and The Burberry Foundation volunteering opportunities. 

to help young people stay connected with others in order 

In FY 2020/21, over 1,500 Burberry employees 

to improve their mental wellbeing. The donations helped 

participated in volunteering and fundraising activities 

frontline youth organisations playing a vital role in young 

and collectively contributed over 6,000 hours to 

people’s lives to continue their services and keep their 

charitable causes. 

doors open. 

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Strategic Report  |  Our Communities

We regularly monitor programme impacts as part of 

Monitoring partners include the Office of Research, 

quarterly and annual assessments, and beneficiary 

Evaluation and Program Support (REPS) of the 

numbers are externally assured. The programmes  

City University of New York, The Policy Institute at 

under each community pillar are monitored and 

King’s College London, ARCO (Action-Research for 

evaluated by independent organisations to assess 

Co-development) at the University of Florence, and 

outcomes and impacts and are adapted where required. 

Amin Consulting Group.

Impact framework – Positively impact 1 million people

Tackling educational 

inequality and building 

cultural capital

Fostering community 

Supporting social  

cohesion and  

employability skills 

and economic  

empowerment 

Benefiting 130,360 people  

Benefiting 42,810 people  

Benefiting 73,189 people  

in FY 2020/2021

in FY 2020/2021

Contributing to SDGs:  

Contributing to SDGs:  

4 and 10

4, 8, 10 and 12

in FY 2020/2021

Contributing to SDGs: 

1, 5 and 8

Highlights

Highlights

Highlights

•  70% of the students 

•  96% of beneficiaries* 

•  95% of herders* 

interviewed about their 

experience of in-person 

activities linked their 

participation in the 

stated they have better 

demonstrated gender 

knowledge of the services in 

awareness after training, 

the community

compared to 79% in the 

•  100% of apprentices 

baseline study

programme to an increased 

developed new technical 

•  28% of herders engaged in 

sense of self-confidence

skills for employment

the community-owned 

•  88% of the students 

•  91% of apprentices entered 

cashmere groups are 

interviewed noted increased 

into employment in 

women

creativity of one form or 

manufacturing, creative 

•  136% increase in the volume 

another after taking part in 

industries or the “Makers 

of cashmere collected by 

the programme

Movement”

herders*

•  98% of teachers* felt that 

their careers guidance and 

advice improved as a result 

of their engagement in the 

programme

Note: Percentages presented above relate to a sample selection of people surveyed from these programmes.

 * Denotes the results of a sample of direct beneficiaries surveyed.

Tackling educational inequality and 
building cultural capital
At Burberry, we believe diversity of thought, experience 

charities Teach First, The Careers & Enterprise 

Company and MyKindaFuture, with the goal of opening 

up opportunities to young people from disadvantaged 

and voice opens spaces for new ideas to thrive, fuelling 

communities in Yorkshire, where our iconic Burberry 

creativity and enabling us to fulfil our purpose. Part of 

Trench Coat is manufactured, and London, where we 

the work of The Burberry Foundation is to open career 

have our head office. 

pathways within the creative industries and unlock 

opportunities for young people who may not otherwise 

With these programmes, we aim to inspire young people 

have had access to or felt equipped to pursue a career 

by expanding their career horizons and developing core 

in this arena. Over the past four years, The Burberry 

employability skills. 

Foundation has partnered with leading education 

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Strategic Report  |  Our Communities

During FY 2020/21, 130,360 students and teachers 

economic migration. The global COVID-19 pandemic 

engaged in a variety of activities, including teacher 

has further exacerbated the situation. In the penultimate 

training, careers talks, podcasts and inspiration sessions, 

year of The Burberry Foundation and Oxfam’s five-year 

online creative challenges and learning modules. Many of 

collaboration, the programme helped foster 

the activities were virtual. 

Burberry Inspire

community cohesion and social inclusion among 

communities. The programme helps to improve 

community members’ understanding of and ability to 

Burberry Inspire, which first launched in Yorkshire 

access services in the local area, while also facilitating 

in 2018 and expanded to New York City in 2020, 

integration into the community. 

measures the impact that enhancing cultural capital has 

on young people’s lives by connecting eminent arts 

During FY 2020/21, the programme ran school 

organisations with schools. Both programmes are 

mentoring schemes both online and in person in seven 

independently evaluated by our research partners, REPS 

Tuscan schools. It provided training for teachers on 

of the City University of New York and the Policy 

introducing a new style of inclusive teaching to their 

Institute at King’s College London, to study the impact 

classes. The Burberry Foundation also partnered with 

of the immersive arts and creative education programme 

four local community centres to help them to expand 

on students’ development for the purpose of supporting 

their day-to-day services. During FY 2020/21, the 

longer-term adaptation within schools.

community centres were able to continue running 

The global pandemic resulted in school activities turning 

engagement helped to provide students with educational 

to online platforms, which offered a unique opportunity 

support during the pandemic. In the summer months, the 

for our Burberry Inspire programme partners in the UK 

community centres took to the outdoors to ensure young 

and the USA to widen their reach by collaborating 

people could continue to interact and socialise after 

after-school clubs by switching to a digital format. This 

together and allowing students to interact with partner 

months of social isolation. 

schools abroad. An example of this was the first 

collaboration between American Ballet Theatre and 

The network of community facilitators as part of the 

Northern Ballet on student choreography direction, 

programme enabled Oxfam to reach the most vulnerable 

resulting in the creation of four dance films performed 

community members within the year. Twelve facilitators 

by the companies’ dancers. The organisations worked 

provided vital support over the phone, online and in 

with students online, enhancing their communication, 

person where possible. A new community help desk was 

leadership, creative-thinking and problem-solving skills. 

set up during the year, specifically focusing on young 

In total 15 schools participated in the programme and 

people, providing careers advice and employability 

7,485 students benefited during FY 2020/21. 

services. Overall, 37,035 community members benefited 

from these activities in FY 2020/21. 

•  70% of the students interviewed about their 

experience of in-person activities linked their 

Oxfam Italy 

participation in the programme to an increased sense 

•  96% of beneficiaries* stated they have better 

of self-confidence 

knowledge of the services in the community

•  88% of the students interviewed noted increased 

•  96% of beneficiaries* stated they feel able to access 

creativity of one form or another after taking part in 

services in the community

the programme

•  100% of community centre operators state the 

•  98% of teachers* felt that their careers guidance and 

community centre was able to attract a wider and 

advice improved as a result of their engagement in the 

more varied audience 

programme

Fostering community cohesion and 
employability skills
The Florentine area of Italy, which has a long tradition of 

creativity and craftsmanship, is renowned for its 

production of garments and luxury leather goods. It is a 

key manufacturing location for Burberry and is where 

Burberry Manifattura, our leather goods centre of 

excellence, is located. In recent years, the region has 

faced challenges from youth unemployment and 

 * Denotes the results of a sample of direct 

beneficiaries surveyed. 

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Strategic Report  |  Our Communities

The Burberry Foundation also has two programmes 

focusing on employability through engagement with the 

circular economy. Their aim is to support the 

Supporting social and economic 
empowerment 
As the world’s third-largest producer of cashmere fibre, 

communities that sustain the luxury industry while also 

Afghanistan is a key sourcing region for the luxury 

tackling the industry’s systemic waste issue. Our 

fashion industry, despite the country’s ongoing armed 

programme partners are two innovative social 

conflict and extreme poverty. Launched in FY 2017/18, 

enterprises, Elvis & Kresse and Progetto Quid. Elvis & 

the programme, developed in partnership between The 

Kresse is a B Corporation dedicated to giving raw 

Burberry Foundation, Oxfam and PUR Projet, aims to 

materials a new life and is committed to transforming 

improve the livelihoods of Afghan cashmere herding 

perceptions of waste and inspiring people to protect the 

communities by helping them to develop a more 

environment. Progetto Quid addresses the challenge of 

sustainable and inclusive cashmere industry in the 

excess fabric in the fashion industry while also providing 

country. Key measures of success for the programme 

disadvantaged people with training opportunities, 

include cashmere and other livestock production per 

apprenticeship programmes and direct employment. The 

herder, as well as the price-adjusted income per goat. 

programmes provide opportunities for vulnerable and/or 

In addition, other metrics are monitored in relation to 

under-skilled people to learn a new craft and develop 

improved levels of gender awareness and awareness 

workplace skills, which will help secure long-term 

of improved animal husbandry and cashmere 

employment either within the creative industries or 

harvesting practices. 

within other sectors.

One aspect of this initiative is a training programme 

In addition, Progetto Quid goes beyond employability 

developed to help raise herders’ awareness of cashmere 

skills by addressing the welfare needs of highly 

harvesting best practice and herding techniques to 

vulnerable people. It provides the security of a stable 

enhance their income. Training on sustainable pasture 

environment and support in procuring official 

management and responsible farming techniques aims to 

documentation, both fundamental to ensuring vulnerable 

prevent overgrazing and desertification. This helps to 

individuals have an identity and a place within society. 

build the awareness communities need to cope with the 

future impacts of climate change. Through the medium 

During FY 2020/21, 48 people benefited from 

of a radio drama and public service announcements, 

employability programmes through engaging with the 

information is shared to help herding communities 

circular economy.

Elvis & Kresse

improve their livestock management practices and, for 

goat herders, the quality of their cashmere. Educational 

public service announcements are also broadcast, which 

•  100% of beneficiaries* had an improved knowledge 

provide key information on goat health. 

of leather manufacturing and the circular economy

•  91% of apprentices entered employment in 

Since opening in FY 2018/19, a goat breeding facility has 

manufacturing, creative industries or the 

hosted more than 210 superior quality cashmere goats 

“Makers Movement”

Progetto Quid

and resulted in the breeding of more than 500 new 

goats. Thirty-nine elite bucks, which produce higher-

quality cashmere, have been distributed to herders in 

•  100% of beneficiaries improved employability related 

villages to pilot a breeding programme with the aim of 

skills, including communication and problem solving

improving the genetic variety of goats at village level. 

•  100% of beneficiaries improved their proficiency in the 

The programme has also established community-owned 

Italian language

producer groups for collective gathering and selling of 

•  17% of beneficiaries obtained documentation to 

cashmere, enabling herders to bargain for better prices 

prolong their permits as legal residents and workers 

for their cashmere. Since the start of the programme, 

in Italy

the midline impact assessment has shown that 

production of cashmere and of meat has increased for 

the herders involved in the programme. 

 * Denotes the results of a sample of direct 

beneficiaries surveyed.

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Strategic Report  |  Our Communities

Through its holistic approach and complementary 

Our people worldwide are offered three working days a 

activities, the programme contributes to five of the UN’s 

year to volunteer in their local communities. During 

SDGs: SDG 1 – No poverty, SDG 8 – Decent work and 

FY 2020/21, employees dedicated approximately 6,000 

economic growth, SDG 9 – Industry innovation and 

hours. Employees can also apply for match-funding for 

infrastructure, SDG 17 – Partnership for the goals, and 

team fundraising activities.

SDG 5 – Gender equality. Women are empowered to 

participate in cashmere harvesting and to have a 

Our in-kind donations range from one-off gifts of 

leadership position within the community-owned 

non-trade mark fabric and materials to assist young 

producer groups. Currently 28% of the herders engaged 

people on creative courses, such as our ReBurberry 

in the community-owned groups are women. Since the 

fabric, to donations of smart business clothing to 

start of the programme, levels of gender awareness 

support vulnerable people enrolled in employability 

have increased among the direct beneficiary community, 

programmes. In FY 2020/21, we donated over 14,000 

from 79% at the start of the programme in 2017 to over 

items of business clothing to selected charities to 

95% in 2020. 

enhance their employability programmes and help 

provide their clients with an extra boost of confidence 

Vets, who travel round on motorcycles, have received 

as they prepare to enter or re-enter the job market. 

additional training through the programme. Supporting 

the herding communities, they have treated and 

Charitable spend

vaccinated over 233,741 cashmere goats and 264,203 

other livestock. The support provided to local vets and 

provision of medicine for livestock has been a successful 

aspect of the programme. Beneficiaries in Herat and 

Balkh credited this element of the programme with 

making goat herding more profitable.

Collaborating across the supply chain, the programme 

has started to establish stronger links within the global 

apparel industry. Communicating the work of the 

programme with other brands, cashmere sellers and 

spinners is not only helping to align the industry to a 

common goal, but also providing valuable insight for 

Afghan producers into the specific quality requirements 

of potential business partners. With this knowledge, 

Community investment1
Campaign-related charitable donations2
Charitable donations3

33%

51%

16%

herders can produce more desirable and better-quality 

1.  Long-term community investments, including our annual 

cashmere, which can be sold at better and fairer prices.

donation to The Burberry Foundation

Oxfam and PUR Projet in Afghanistan

donations

•  28% of herders engaged in the community-owned 

3. One-off donations, including exceptional COVID-19 relief 

2. Sponsorship of events and other campaign-related charitable 

cashmere groups are women

donations

•  136% increase in the volume of cashmere collected 

reported by herders*

•  95% of herders* demonstrated gender awareness 

after training, compared to 79% in the baseline study

Community investment allocation
Since 2010, Burberry has had a policy to donate 1% of 

Group adjusted profits before tax (PBT) to charitable 

causes. In FY 2020/21, this, together with exceptional 

donations made to the COVID-19 relief efforts, 

amounted to 1.13% of adjusted PBT to charitable causes. 

 * Denotes the results of a sample of direct 

beneficiaries surveyed.

79

Strategic Report  |  Our Communities

Human rights statement 
We respect and uphold human rights wherever we 

operate and are aware that risks can arise in relation to 

For each assessment, key findings and mitigation plans 

were reviewed by external experts.

our own workforce, our supply chain, our communities 

In FY 2020/21, our Human Rights Impact Assessment 

and customers. Burberry’s Human Rights Policy sets out 

highlighted increased risk in relation to the COVID-19 

our procedures to uphold human rights across these 

pandemic, particularly in relation to workers’ health 

stakeholder groups, and the mechanisms we use to 

and wellbeing.

identify and address any instances of potential 

infringement. The policy was developed with reference to 

During ethical trade audits and as part of our broader 

the International Bill of Human Rights and follows the 

Responsibility programme, we conduct interviews with 

UN Guiding Principles on Business and Human Rights for 

workers to better understand their needs and 

the implementation of the UN’s Protect, Respect and 

perceptions, while gathering insights into the direct and 

Remedy framework. Responsibility for the policy lies with 

indirect impacts of our business and developing focused 

Burberry’s CEO. To ensure compliance with the policy, 

mitigation plans where required. We also provide 

we assess human rights impacts and monitor labour 

grievance mechanisms for our global employees, as well 

conditions across our own operations and extended 

as confidential hotlines run by NGOs for workers in our 

supply chain on a regular basis through our ethical 

supply chain. Currently, more than 16,000 workers 

trading programme, which is delivered by an established 

across 34 factories in our third-party supply chain are 

global team of ethical trading experts. Details of the 

provided with improved access to remedy and 

programme and a full copy of our Human Rights Policy 

confidential support, including advice and information on 

can be found on Burberryplc.com.

workers’ rights and wellbeing. The effectiveness of these 

hotlines is regularly reviewed. During FY 2020/21, 

We conduct a Human Rights Impact Assessment every 

Burberry-sponsored hotlines received 529 calls and 

two years as part of our broader Human Rights due 

their resolutions have been monitored closely by our 

diligence process to confirm potential areas of risk, 

Responsibility team. Supporting our human rights 

capture any emerging risks in relation to new operations 

commitment is our Modern Slavery Statement. This is 

and projects, and review and develop mitigation plans as 

published in line with the UK Modern Slavery Act and 

required. We have completed four impact assessments 

can be found on Burberryplc.com.

since 2014 and our latest assessment took place within 

FY 2020/21. 

The Human Rights Impact Assessment process involves 

mapping our own operations and those of our extended 

supply chain, and assessing them in terms of their 

potential impact on human rights as set out in the 

Universal Declaration of Human Rights. 

80

Strategic Report  |  The Environment

THE ENVIRONMENT

Creativity is the thread that connects Burberry’s past with its future. Guided 
by our purpose, we are creating the next generation of sustainable luxury for 
our customers and helping transform our industry. 

We recognise that the long-term success of our business 

Our Responsibility team of more than 30 in-house 

depends on investing in the environmental sustainability 

sustainability experts has been working on our 

of our operations, the resilience of our supply chains and 

environmental and social programmes for more than 

our management of climate change impacts. Our future 

15 years. The ambitious targets that underpin our 

depends on it.

mission are set out in our latest five-year 

Responsibility agenda through 2022.

We are actively working to reduce our environmental 

footprint and meaningfully support our global 

We are on track to achieve 100% renewable electricity, 

communities, while seeking to transform our industry. 

a carbon neutral footprint across our own operational 

Drawing on our heritage of exploration and guided by 

energy use, and for every luxury product we offer our 

our purpose, we are pushing boundaries, setting leading 

customers to have more than one positive environmental 

standards and pioneering innovative solutions to create 

or social attribute. 

real system change. 

Expanding on our existing goals, we are transitioning 

towards a Net-Zero future and ensuring that we 

consciously craft our collections.

A NET-ZERO FUTURE

Industry-leading climate change initiatives

•  Net-Zero by 2040

•  Carbon neutral across our own operational use by 2022

•  Use 100% renewable electricity by 2022

•  Science Based Targets across scope 1, 2 and 3 emissions

•  Balance emissions through The Burberry Regeneration Fund

CONSCIOUSLY CRAFTED 

100% of products with more than one positive attribute 

COLLECTIONS

by 2022

•  Measuring the positive impact our collections have on the 

environment and people

Sustainable materials

•  Ensuring all key materials are 100% traceable by 2025

•  Ambitious targets to source more sustainable cotton, leather 

and wool, as well as recycled polyester and nylon

•  Sustainable packaging

Caring for our supply chain

•  Respecting and safeguarding the rights of everyone in our 

supply chain

Restore and repair

•  Specialist aftercare services to extend the life of products

83

Strategic Report  |  The Environment

Collaborating to achieve a more sustainable future

Responsibility governance 

We recognised the power of working collaboratively to 

Our Responsibility agenda is front of mind for senior 

drive real change. We work with our peers, NGOs and 

leaders across our teams, ensuring that we are making 

governments to unlock sustainable solutions that can 

decisions with consideration for their departments’ 

help activate and scale change in our industry.

environmental and social impacts. Progress is reviewed 

Our Responsibility agenda contributes to a range of the 

times per year, chaired by our CEO. 

United Nations SDGs. Our contribution towards these 

goals is outlined on pages 62 to 65. 

Progress is shared regularly with the Ethics Committee, 

In September 2020, we were the first among our 

external advisory forums, comprising independent 

Risk Committee and the Board, and reviewed by our 

by the Sustainability Steering Committee at least three 

luxury peers to issue a Sustainability Bond, enlisting 

external experts.

the support of investors to finance ambitious 

sustainability projects. More detail on this can be 

The implementation of our strategy is overseen by our 

found on pages 92 to 93.

Responsibility team of more than 30 in-house 

sustainability experts. 

Our people play an important role in delivering our 

Responsibility strategy, from driving energy efficiency 

and reductions across our operations to working closely 

with our supply chain partners to minimise our impact 

when we source raw materials and create our products. 

We are a member of several leading forums, where we share our experiences and collaborate with others to 

adopt more sustainable ways of working, as well as learn from innovators within and outside our industry. 

These include:

A4S Accounting for 

Sustainability

Canopy

Leather Working Group

Race to Zero

RE100

Science Based Target 

Network

Sustainable Fibre Alliance 

Textile Exchange

The Ellen MacArthur 

Foundation’s Make Fashion 

Circular initiative

The Fashion Pact

The Living Wage 

Foundation and The Global 

Living Wage Initiative

The ZDHC Foundation

UN Fashion Industry 

Charter for Climate Action

84

Strategic Report  |  The Environment

A Net-Zero future
We are proud of our climate change initiatives, which 

Balancing emissions

Rather than only purchasing offsets to cancel out our 

are continually evolving as we find new ways to address 

impact, we also invest in insetting projects, reducing our 

the challenges posed by the climate emergency. 

emissions and storing carbon at source in our own 

We aim to be Net-Zero by 2040 and achieve carbon 

supply chain. 

neutrality in our own operational energy use by 2022. We 

Through The Burberry Regeneration Fund, we support 

are on track to achieve this by reducing absolute 

a portfolio of carbon insetting and verified carbon 

emissions, improving energy efficiency and switching to 

offsetting projects, which enable us to store carbon, 

renewable electricity sources, before offsetting any 

promote biodiversity, facilitate the restoration 

remaining emissions. All our events, including shows and 

of ecosystems and support the livelihoods of 

presentations, have been certified carbon neutral 

local producers. 

since 2019. We have reduced our market-based 

emissions by 92% since 2016.

For our inaugural pilot project, we have partnered with 

PUR Projet to design and implement regenerative 

Underpinning our ambition to achieve a Net-Zero future, 

agricultural practices with wool producers in our supply 

we have Science Based Targets across our scope 1 and 2 

chain in Australia. The project will work at farm level to 

emissions (in our own operations and indirect emissions 

improve carbon capture in soils, improve watershed and 

from our energy use), aligned to the Paris Agreement 

soil health, and promote biodiverse habitats. 

1.5°C pathway and scope 3 emissions (across our 

extended supply chain). We aim to: 

Promoting renewables

•  Reduce our absolute scope 1 and 2 GHG emissions 

and currently source 93%^ of our electricity from 

by 95% by 2022

renewable sources. We are on track to achieve our 

This target focuses on emissions from our direct 

target of using 100% renewable electricity in our own 

We are passionate advocates of renewable energy use 

operations, including electricity and gas consumption 

operations by 2022. 

in our stores, offices, internal manufacturing and 

distribution sites. This target is consistent with 

We are an active member of RE100 and have been 

reductions required to keep global warming to 1.5°C, 

recognised in the 2020 CDP A List and Supplier 

the most ambitious goal of the Paris Agreement.

Engagement Leaderboard for our success in stimulating 

•  Reduce our absolute scope 3 GHG emissions by 30% 

supply chain. We continued to promote the use of 

by 2030

renewables in our supply chain by creating a bespoke 

This target relates to indirect emissions in our 

renewable energy guide for our Italian suppliers.

demand for renewable energy throughout our global 

extended supply chain, which includes impacts from 

the sourcing of raw materials and the manufacturing 

Influencing suppliers

of finished goods.

Ensuring our supply chain partners share our ambition 

for a Net-Zero future is crucial to achieving meaningful 

Both targets are set against a 2016 base year.

change at scale. In January 2021, we launched a 

To date, in line with our Science Based Targets, we have 

Institute (Aii) to establish a platform for Italian 

reduced our scope 1 and 2 emissions by 84% compared 

manufacturers to coordinate, fund and scale 

to FY 2016/17 and reduced our scope 3 emissions from 

environmental programmes with measurable impact. 

purchased goods and services by nearly 8,700 tonnes.

Working alongside two fellow luxury brand partners, 

programme in partnership with the Apparel Impact 

the initiative demonstrates a shared ambition to 

pursue a collective mission to make fashion’s supply 

chains more sustainable. 

We support UN Climate Change’s efforts in the fashion 

industry. On the Manufacturing and Energy Working 

Group, we contributed to the development of online 

climate action training for the fashion industry’s 

supply chain.

85

Strategic Report  |  The Environment

Global GHG emissions 

 Current reporting year 20/21 

 Reporting year 19/20 

 Reporting year 18/19 

 Global 

 UK and offshore 
only 

 Global 

 UK and offshore 
only 

 Global 

 UK and offshore 
only 

Total energy including: purchase  

of electricity, the operation of any 

facility, combustion of fuel for 

facilities and vehicles / kWh 
Combustion of fuel and operation 
of facilities (Scope 1) / tCO2e
Combustion of fuel use from 

owned or leased transport 
(Scope 1) / tCO2e
Electricity purchased and used for 
operations (Scope 2) / tCO2e
Total emissions location based 
(scope 1 & 2) / tCO2e 
Electricity purchased and used for 

operations (Scope 2, market-
based) / tCO2e
Total emissions (Scope 1 & 2, 
market-based) / tCO2e
Total emissions offset by Verified 

Emissions Reduction Certificates / 
tCO2e
Location-based tCO2e per 
£1,000,000 sales revenue
% of energy from renewable 

63,293,411^ 20,826,276

70,316,810 23,432,093 77,307,069

21,293,761

2,089^

1,478

2,061

1,581

2,155

1,487

66

0

78

5

85

2

20,582^

2,934

22,661

3,400

25,298

3,793

22,737^

4,412

24,800

4,986

27,539

5,281

1,879^

0

3,122

0

12,086

60

4,034^

1,478

5,261

1,586

14,327

1,549

2,089^

1,478

1,072

9.7^

n/a

9.4

815

n/a

377

10.1

0

n/a

sources

76%^

61%

82%

81%

58%

78%

Note: Burberry applies an operational control approach to defining its organisational boundaries. Data is reported for sites where it is 
considered that Burberry has the ability to influence energy management. Data is not reported for sites where Burberry has a physical 
presence, but does not influence the energy management for those sites, such as a concession within a department store. Overall, the 
emissions inventory reported equates to 98% of our net selling space square footage. The Company uses the Greenhouse Gas Protocol 
(using a location and market-based approach to reporting scope 2 emissions) to estimate emissions and applies conversion factors 
from Defra, IEA and RE-DISS. All material sources of emissions are reported. Refrigerant gases were deemed not material and are not 
reported. Market-based emissions for the UK relating to electricity purchased and used for operations (Scope 2) is stated as 0 due to 
100% of UK electricity being procured from renewable sources. Combustion of fuel use from owned or leased transport is reported 
from FY 2018/19 onwards. Burberry has updated GHG data for FY 2019/20 and FY 2018/19 to account for updated emission factors 
and improvements in data availability and estimation methods. GHG emissions data reported is based on the period 1 April 2020 to 
31 March 2021. For the avoidance of doubt, the company’s financial accounting period is from 31 March 2020 to 27 March 2021. 
However, references to FY 2020/21 for the selected KPIs included in the Responsibility section of Burberry’s Annual Report 2020/21 
refer to the period 1 April 2020 to 31 March 2021.

Principle measures taken for increasing operational energy efficiency

At Burberry, to achieve our climate-related goals we focus on energy efficiency first and foremost. To manage our operational energy 
efficiency we set annual energy reductions targets to drive behaviour change. We drive energy efficiency across our stores by instilling 
good practice behaviour and installing more efficient lighting systems at our new and refurbished stores. We then reinvest savings into 
renewable energy procurement, before finally offsetting any remaining emissions.

Further information about Burberry’s basis of reporting is available on Burberryplc.com.

 ^ Please see page 65 for details on external assurance.

86

 
 
Strategic Report  |  The Environment

Consciously crafted collections
Measuring positive change

To reach our goal of ensuring 100% of our products have a positive 

social or environmental impact, we focus on driving improvements 

at the raw material sourcing and product manufacturing stages. 

These positive attributes can range from the amount of organic 

content or recycled fibres used in materials or the delivery against 

carbon emission reductions at production facilities, to workers 

being paid the living wage or being supported through wellbeing 

programmes. In FY 2020/21, 94% of Burberry products had at 

least one positive attribute and 82% had more than one^. 

Some of the steps we take along our supply chain to ensure we are 

driving positive change include:

1. THOUGHTFUL 

DESIGN

2. SUSTAINABLE 

MATERIALS

3. CARING FOR OUR 

SUPPLY CHAIN

4. CHANGING 

INDUSTRY USE OF 

WATER AND 

CHEMICALS

5. MINIMISING  

WASTE

6. SUSTAINABLE 

PACKAGING

7. RESTORE AND 

REPAIR

88

Strategic Report  |  The Environment

1. Thoughtful design
By designing with our sustainability ambitions in mind, 

Spotlight on sustainable materials

•  Cotton: We source 78% of our cotton* more 

we can ensure that our products are consciously crafted, 

sustainably by using a portfolio approach and are 

minimising our environmental impact and creating 

exploring new sources, including organic and 

opportunities for our global communities.

regenerative cotton. This year, we formalised our 

ambition around organic cotton, with a target to 

We are engaging our creative community through 

source 100% certified organic cotton by 2025. 

training on circular design and have hosted a range 

Certified organic cotton is traced through the supply 

of product disassembly workshops to help teams 

chain and has many environmental and social benefits, 

better understand how the lives of our products can 

promoting soil health, supporting biodiversity and 

be extended. 

safeguarding farmers

•  Cashmere: As part of our longstanding partnership 

As a core partner of the Ellen MacArthur Foundation’s 

with the SFA, in FY 2020/21 we participated in a pilot 

Make Fashion Circular initiative, we helped shape the 

project with our cashmere scarf supplier, Johnstons of 

vision for circular fashion and have contributed to its 

Elgin, which will result in fully traceable and SFA-

Circular Design Guide for Fashion, a valuable resource 

certified cashmere fibre being used in our products

for the fashion and textiles industry.

•  Leather: We source 80% of our leather* from 

2. Sustainable materials
Our collections feature high-quality and sustainably 

tanneries with environmental, traceability and social 

compliance certifications, with a target to extend this 

across 100% of our leather by 2022. In line with our 

sourced materials. Through our use of these materials 

support for the TCFD, we have assessed our leather 

and engagement with suppliers, we also stimulate wider 

supply chain and modelled the impact that climate 

demand across our industry for materials that are less 

change risks could have on our operations and supply 

impactful on the environment.

chain across various temperature increase scenarios. 

We have a series of ambitious targets to achieve 

disclosures on pages 133 to 137

For more information, please see our TCFD 

this aim: 

•  Viscose: We collaborate with Canopy, an NGO working 

to protect the world’s forests, species and climate by 

•  Ensure all key materials are 100% traceable 

collaborating with business leaders, scientists and 

by 2025, supported by our use of certified materials 

decision-makers. We use Canopy’s Hot Button Report, 

where the country of origin is verified and disclosed. 

a fibre sourcing analysis tool, and are working directly 

We will achieve traceability to a minimum of country 

with suppliers and producers to ensure we only source 

level for key raw materials

viscose from responsible sources

•  Source 100% certified recycled nylon* and recycled 

polyester* by 2025, where nylon or polyester is the 

product’s main material

•  Source 100% certified wool* by 2025, supporting 

certifications that uphold the highest animal welfare 

standards

•  Source 100% certified organic cotton by 2025, 

which holds environmental and social benefits and is 

traced through our supply chain via a chain of custody. 

This builds on our target to source 100% of our cotton 

more sustainably by 2022

•  Source 100% of our leather* from certified 

tanneries by 2022, with environmental, traceability 

and social compliance certificates

 * Denotes where the material referenced is referring to the 

product’s main material.

89

Strategic Report  |  The Environment

3. Caring for our supply chain
We are open, caring and committed to respecting and 

safeguarding the rights of everyone in our supply chain. 

4. Changing our industry’s use of water 
and chemicals
We are mindful of how we use water throughout our 

In order to ensure we are having a positive impact on the 

supply chain. We track and promote management 

people touched by our global business, we work closely 

practices and technologies that facilitate water recycling 

with our supply chain partners to promote ways of 

and use water-efficient materials. CDP rated Burberry 

working that reflect our values.

A- for water security in 2020.

We continually assess human rights risks and labour 

We prohibit the use and release of unwanted chemicals. 

conditions across our supply chain as part of our ethical 

As a Board member of The ZDHC Foundation, we 

trading programme, which has been in place since 2004. 

guide luxury peers, third party suppliers and external 

We require all our suppliers to meet international labour 

chemical experts to devise innovative solutions to ensure 

standards and local laws and agree to our Responsible 

effective chemical management across the fashion and 

Business Principles. Measures including announced and 

textiles industry.

unannounced audits, training and improvement 

programmes, and interviews with people working in our 

As a Board member of The ZDHC Foundation, we 

supply chain, to help us to ensure our third-party 

steer luxury peers, third-party suppliers and external 

suppliers are aligned to our expectations. 

chemical experts to devise innovative solutions to 

address this issue.

We believe that everyone should have access to fair and 

responsible employment. To support this, we are an 

accredited UK Living Wage employer, a Principal Partner 

of the Living Wage Foundation and are on the steering 

group of the Global Living Wage Initiative, which aims to 

provide a global living wage standard. 

We make clear to all our suppliers that any form of 

modern slavery, including forced, bonded or involuntary 

prison labour, is not permitted. We provide training on 

identifying risks of modern slavery to our employees and 

partners to support this. More information can be found 

in our Modern Slavery Statement on Burberryplc.com.

During the financial year, we supported our supply chain 

partners through the challenges presented by the 

COVID-19 pandemic. We implemented an Infection 

Control Management Policy to support our partners in 

providing safe working environments. We also conducted 

training with the support of external providers on how to 

operate a COVID-19-safe environment.

90

Strategic Report  |  The Environment

5. Minimising waste
We seek to minimise waste at all stages of our value 

6. Sustainable packaging
All Burberry retail bags and boxes are reusable and 

chain. We follow clearly defined waste hierarchy 

recyclable, and certified by the FSC.

principles. Where we have unsaleable goods, we reuse, 

repurpose, donate or recycle them.

Our signature oak paper is made from a minimum of 

40% upcycled coffee cups that would have otherwise 

In FY 2020/21, we launched reusable, customisable 

gone to landfill. Since February 2019, 66 million cups 

accessories pop-ups. Modular installations with 

have been upcycled into Burberry packaging. Our 

interchangeable parts, the pop-ups build on Burberry’s 

products are transported on recyclable hangers and in 

legacy of innovation and creativity. In each location, the 

garment bags made from 100% recycled polyester. 

reusable building blocks were assembled in a unique way 

to create a beautiful set-up that adapted to fit each 

Eliminating unnecessary single-use plastic packaging is a 

space. The travelling pop-ups made their way 

priority for us. As a signatory of the 2025 New Plastics 

across 39 different locations.

Economy Global Commitment, we have pledged to 

eliminate unnecessary and problematic plastic; use 100% 

We launched ReBurberry Fabric, a pilot programme in 

reusable and recyclable plastic; and use at least 20% 

partnership with The British Fashion Council, to donate 

recycled content across all own-branded plastic 

leftover fabrics to fashion students. During the year, we 

packaging by 2025.

donated 7,125 metres of fabric, benefiting 33 schools.

We also partner with Alta Scuola di Pelletteria Italiana, 

7. Restore and repair
We know that the enduring quality of Burberry pieces 

a leather school, and San Patrignano, an organisation 

means their appeal and value is long-lasting. This, along 

supporting marginalised young people. In 2020, the 

with our mission to build a more sustainable future, led 

school trained San Patrignano residents in leather 

us to launch a luxury aftercare service to extend the life 

goods disassembly and repurposing using excess 

of our products. 

Burberry materials. 

For the first time, we have also launched dedicated 

We continue to donate products and raw materials to 

aftercare spaces in stores in London and Paris. Building 

various charities, design schools and colleges globally, 

on our existing repair service, we piloted a new Trench 

including the Royal College of Art, the Manchester 

Refresh programme in London, inviting clients to a 

Fashion Institute and the British Fashion Council. We 

Trench diagnostic session with one of our in-house 

have also funded a two-year research project with The 

experts. As part of this offering, we introduced a new 

Hong Kong Research Institute of Textiles and Apparel 

reproofing solution for our gabardine Trench Coats that 

(HKRITA) to design a post-consumer leather goods 

is kinder to the environment, and expanded our repair 

recycling system.

and replacement capabilities. We also launched a pilot 

of our Leather Restore service globally, offering 

complimentary leather conditioning to extend the life 

of Burberry bags.

91

Strategic Report  |  Sustainability Bond

SUSTAINABILITY 
BOND USE OF PROCEEDS 
REPORT

Burberry is committed to using its position and influence to 

The Sustainability Steering Committee was established 

drive social and environmental improvements and foster 

in 2019 to review and oversee the Group’s strategy on 

sustainable innovation in the value chain, from the sourcing 

environmental and social issues related to our supply 

of raw materials to the manufacturing of finished products 

chain. The Sustainability Steering Committee convenes 

and distribution through our stores and wholesalers. We 

at least three times a year and is chaired by the CEO, 

are also committed to enlisting the support of investors in 

who is accountable for ensuring oversight of climate-

delivering these ambitions by linking Burberry’s 

related risks and opportunities of the Group. The 

sustainability strategy to its funding requirements. 

CO&FO, the Chief Supply Chain Officer and the Vice 

President of Corporate Responsibility are permanent 

Burberry issued a debut five-year, sterling Sustainability 

members of the Sustainability Steering Committee.

Bond on 21 September 2020 for £300 million at 1.125% 

(the “Sustainability Bond”). As part of the Sustainability 
Bond Framework1 (the “Framework”), a commitment was 
made to publish a use of proceeds report within one year 

In addition to the Sustainability Steering Committee, 

sustainability matters are regularly discussed at the 

Ethics and Risk committees and updates are shared 

of the issuance of the bond and annually thereafter. 

with the Board.

This report constitutes Burberry’s first use of proceeds 

Burberry’s Sustainability Bond Committee (the 

report to investors and covers the allocation of proceeds 

“Committee”) includes representatives from Corporate 

from the Sustainability Bond by category per the 

Responsibility, Group Treasury, and other parties 

Eligibility Criteria as defined in the Framework. 

nominated as subject matter experts. The Committee 

Eligibility criteria and oversight 
The categories of our Eligibility Criteria are as follows: 

has considered the Eligibility Criteria in the Framework 

and reviewed the spend on projects eligible for financing 

under the Sustainability Bond and has allocated the 

proceeds accordingly. 

•  Green buildings

•  Environmentally sustainable management of living 

natural resources and land use

Allocation of proceeds 
The proceeds of the Sustainability Bond have been 

•  Pollution prevention and control (including waste 

allocated across the three categories outlined in the 

prevention, waste reduction and waste recycling)

Framework. In accordance with the Framework, these 

eligible projects and spend have been completed within 

Burberry’s 2022 Responsibility targets are owned by 

the three-year period preceding the issuance of the 

senior leadership across all regions and key functions 

Sustainability Bond in September 2020.

and progress is reviewed by the Sustainability 

Steering Committee. 

The allocation across categories is summarised below:

Categories of spend

Green buildings

Sep 2017 
– Mar 2020 
£m

Apr 2020 
– Mar 2021 
£m

Cumulative 
total 
£m

UN SDG

4.6

4.1

8.7

Environmentally sustainable management of living natural resources 

42.4

17.8

60.2

and land use

Pollution prevention and control 

23.1

11.1

34.2

Total

70.1

33.0

103.1^

1.  The Sustainability Bond documentation and Framework can be found at: www.burberryplc.com/en/investors/debt.html

92

Strategic Report  |  Sustainability Bond

Unallocated proceeds
The unallocated proceeds under the bond are 

Pollution prevention and control 

Burberry is passionate about driving positive change and 

£193.6 million. The cash is kept on deposit in line with 

building a more sustainable future. Our sustainable 

Burberry’s Treasury Policy.

Project examples
Green buildings 

packaging materials commitment aims to minimise the 

amount of packaging used and, where packaging is 

unavoidable, to maximise use of recycled, reusable and 

recyclable materials in line with circular economy 

Projects include the financing or refinancing of 

principles. This commitment applies to all Burberry 

properties which have achieved one of the following 

customer-facing and transit packaging.

certifications:

•  Leadership in Energy and Environmental Design 

we will minimise and phase out the use of unnecessary 

(LEED): Platinum or Gold level

single-use plastics by redesigning packaging, using 

•  Building Research Establishment Environmental 

recyclable alternative materials and/or enabling reuse 

Assessment Method (BREEAM): Excellent or 

schemes. Where plastic packaging is used, it must be 

Outstanding level

made from recyclable plastic with a minimum of 20% 

As signatories of the 2025 Global Plastics Commitment, 

recycled content.

For existing buildings, certification has been received 

within the last three years.

We have allocated proceeds against packaging 

procurement where recycled content is more than 20%. 

Environmentally sustainable management of living 

natural resources and land use

As part of Burberry’s Responsibility strategy, where 

cotton is the product’s main material, Burberry has set 

External assurance of corporate 
responsibility disclosures
Burberry has appointed PricewaterhouseCoopers LLP 

a goal to procure 100% of its cotton more sustainably 

(PwC) to provide limited assurance over the allocation of 

by 2022 by using a portfolio approach.

use of proceeds. Information forming part of the 

assurance scope is denoted with a ^. The assurance 

Burberry continues to promote more sustainable farming 

statement is available on Burberryplc.com.

practices among its suppliers and also remains 

committed to driving demand for organic cotton. 

In addition, we support Cotton 2040, a cross-industry 

partnership convened by Forum for the Future to 

address long-term resilience in cotton supply chains. 

93

Strategic Report  |  Non-Financial Information Statement

NON-FINANCIAL 
INFORMATION STATEMENT

This section of the Strategic Report constitutes Burberry’s Non-Financial Information Statement, produced to comply 

with sections 414CA and 414CB of the Companies Act 2006.

The information listed is incorporated by cross reference.
Reporting 
requirement

Policies and standards which govern our approach

Information necessary to understand our business and 
its impact, policy due diligence and outcomes

Environmental

•  Chemical Management Standards

•  ESG section, pages 60 to 91

matters

•  Global Environmental Policy
•  Make Fashion Circular Initiative

•  ESG and Responsibility section on  

Burberryplc.com

•  New Plastics Economy Global Commitment

•  Task Force on Climate-related Financial 

•  UN Climate Change Fashion Industry 

Disclosures (TCFD) section, pages 133 to 137

Charter for Climate Action

•  Responsible Sourcing Policy

•  Science Based Targets

•  Task Force on Climate-related Financial 

Disclosures (TCFD) reporting

People

•  Global Health and Safety Policy

•  Directors’ Report, page 204

•  Global Diversity and Inclusion Policy

•  Company, Responsibly and People sections of 

•  Our Culture and Values

Burberryplc.com 

•  Responsible Business Principles

•  ESG section, pages 60 to 91

•  Gender Pay Gap Report and Global Parental Leave 

Policy on Burberryplc.com

•  Purpose, pages 14 to 15

•  Stakeholder Engagement, pages 96 to 103

Respect for

•  Data Privacy Policy

•  ESG section, pages 60 to 91 

human rights

•  Ethical Trading Code of Conduct

•  Responsibility section on Burberryplc.com

•  Human Rights Policy

•  Human Rights Statement page 80

•  Infection Control Management Policy

•  Information and Cybersecurity Policy

•  Model Wellbeing Policy

•  Transparency in the Supply Chains and 

Modern Slavery Statement

Social matters •  Responsible Business Principles

•  ESG section, pages 60 to 91 

•  Ethical Trading Code of Conduct

•  Responsibility section on Burberryplc.com

•  Local Stakeholder Engagement Policy

•  Volunteering and Match Funding

Anti-

•  Anti-Bribery and Corruption Policy

•  Reflecting the needs of our stakeholders, 

corruption

•  Anti-Money Laundering and Counter 

customers and our people, pages 96 to 98

and anti-

bribery

Additional

disclosure

Terrorist Financing Policy

•  Responsibility section of Burberryplc.com

•  Fraud Risk Management Policy

•  Business Model, pages 16 to 17

•  Key Performance Indicators, pages 45 to 47

•  Principal Risks, pages 106 to 107

•  Purpose, pages 14 to 15

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Strategic Report  |  Stakeholder Engagement

STAKEHOLDER 
ENGAGEMENT

The Board is aware of its obligations both collectively 

SECTION 172(1) STATEMENT AND STATEMENT OF 

and individually to promote the success of the Company 

ENGAGEMENT WITH EMPLOYEES AND OTHER 

for the benefit for its stakeholders as a whole. Having an 

overall understanding of our stakeholders’ perspectives 

STAKEHOLDERS 
In accordance with the Companies Act 2006 (the Act) as 

and values, and considering them in our decision-making 

amended by the Companies (Miscellaneous Reporting) 

and planning, is crucial to Burberry’s continued success 

Regulations 2018, the Directors provide this statement 

and we value their broad range of perspectives. 

to describe how they have engaged with and had regard 

Comprehensive engagement allows us to make informed 

their duty to promote the success of the Company, under 

to the interests of our key stakeholders when performing 

decisions, while taking into account the consequences of 

section 172 of the Act. 

our actions on the different stakeholder groups. 

The Board is mindful of all of Burberry’s stakeholders 

impact they have on our strategy, reputation and the 

when making decisions of strategic importance. 

Group’s long-term success, consideration has been given 

Papers submitted to the Board for approval take into 

to them throughout the FY 2020/21 Annual Report and 

account the impact of the proposals on relevant 

the table on page 104 identifies where they are discussed.

Reflecting the importance of our stakeholders and the 

stakeholder groups.

We take care to work with and communicate with all 

major stakeholders:

•  People

•  Customers

•  Shareholders 

•  Communities 

•  Partners

•  Governments 

More information on how we have supported some of our 

stakeholders during the COVID-19 pandemic can be 

found on pages 56 to 57.

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Strategic Report  |  Stakeholder Engagement

PEOPLE
We believe in fostering a sense of belonging among our 

Board engagement 
Global Workforce Advisory Forum: the Board has 

people and ensuring they are active participants in our 

established a Global Workforce Advisory Forum. The 

drive to fulfil our purpose. Our people are Burberry’s 

purpose of the forum is to ensure meaningful two-way 

greatest asset, and it is vital that we continue to attract 

communication between the Board and the workforce in 

and retain the best talent. With our people adapting to 

order to develop a greater understanding of their views 

the COVID-19 pandemic by working remotely, it is 

when making decisions in the boardroom. The Global 

particularly important to ensure their perspectives 

Workforce Advisory Forum is made up of representatives 

are heard and that they continue to feel part of the 

from a variety of roles globally and during FY 2020/21 

broader organisation.

What matters
•  Career development 

•  Operational efficiency

it met twice to discuss a wide range of topics. These 

included colleague views on the Group’s response to the 

pandemic, changes to reward programmes made 

in 2020, and culture and how to speak up. Gerry Murphy, 

our Chairman, and Orna NíChionna, Non-Executive 

Director and Chair of the Remuneration Committee, 

•  Wellbeing and flexible working

represented the Board at both meetings and shared 

•  Fostering a diverse and inclusive culture 

insights from the Forum meetings with the Board. 

These insights were particularly helpful to the Board in 

formulating the 2020 Directors’ Remuneration Policy 

and in their consideration of the Group’s response to 

We have increased our Employee Engagement Surveys 

the pandemic.

from once annually to three per year. Despite the impact 

of the pandemic, 89% of our people felt they had clear 

Employee Engagement Survey: the Board reviewed the 

areas of focus and 86% agreed Burberry was doing a 

results of the Employee Engagement Survey, and an 

good job of keeping them connected to one another. We 

overview of key trends for 2020. The Board gave 

use insights from these surveys to action changes and 

particular focus to both the dimensions and 

improvements across the Group.

demographics within the findings and discussed 

proposed actions and areas of opportunity.

We communicate daily with our teams across the 

business to keep them informed and engaged. Written 

Direct interaction: Burberry’s various colleague 

communications, videos and podcasts are made available 

platforms allow the Board to interact with our people on 

via Burberry World, our global intranet. For example, we 

a global scale. During the year, Non-Executive Directors 

communicated extensively with our Sales Associates 

Fabiola Arredondo, Ron Frasch and Orna NíChionna 

during the year, providing regular operational updates 

collaborated to produce a short film reflecting on 

and training around our creative transition and new 

the Company’s history and entrenched values. In 

products. Major events, such as embedding Burberry’s 

March 2021, as part of our International Women’s Day 

purpose and moving our internal Icon Awards ceremony 

celebrations, Fabiola and Orna, alongside fellow Non-

online, allowed for more inclusive, global engagement, 

Executive Directors Debra Lee and Dame Carolyn McCall 

with those events garnering over 6,000 views. 

participated in a webcast reflecting on the experiences 

that have helped shape their careers and the importance 

We are committed to ensuring our people are growing 

of representation, allyship and mentoring. 

and developing personally and professionally. To foster a 

culture of forward-thinking, we want to equip all of our 

people to be set up for success. We encourage creative 

thinking around problem solving and making things 

happen, and provide tools and resources through our 

B-Learning site.

More information on Burberry’s progress towards a 

more diverse and inclusive workplace can be found on 

pages 69 to 72.

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Strategic Report  |  Stakeholder Engagement

CUSTOMERS
As the ultimate user of our products, our customers 

Providing exceptional customer service and assistance 

is vital for any luxury brand. We look at ways to 

continue to look for quality products that reflect their 

improve the assistance we offer to customers on an 

personal style. They increasingly look to feel part of a 

ongoing basis, including ensuring they are able to 

community and seek out brands with a strong purpose. 

contact us at their convenience through their 

What matters
•  Product innovation and newness

preferred medium, including phone, email, social media 

and Burberry.com chat. At present, we offer customer 

service assistance in 14 languages.

•  Customer service and brand experience

Burberry’s commitment to sustainability is longstanding, 

•  Addressing evolving customer habits and 

grounded in the belief that for our future growth, we 

changes in buying patterns

•  Environmental impact

need to actively address the challenges facing our 

industry and the world in which we live. Our customers 

are increasingly interested in sustainably sourced 

materials. For instance, in April 2020, we launched 

the “ReBurberry Edit”, comprising 26 styles from the 

We aim to offer our customers a holistic, omnichannel 

Spring/Summer 2020 collection, all made from the 

experience, where they can engage with our brand, 

latest innovations in sustainable material science. 

our product, our communications and our people. 

This was communicated across brand channels and 

We continue to harness insights to develop our 

through media engagement. 

understanding of luxury goods customers and 

enhance our customer proposition, ensuring we offer 

inspiration and opportunities to engage with Burberry 

across our platforms.

Board engagement
Customer experience: as customers themselves, the 

Board regularly engages with the business across all 

of our channels. Insights are regularly discussed 

In the midst of the pandemic, we used digital innovation 

with management. 

to mitigate the impact of reduced traffic in our store 

network. Our teams acted quickly to ensure we 

Customer insights: most of Burberry’s engagement with 

continued to deliver a luxury experience for our 

customers is at the operational level. The Board receives 

customers. In a matter of weeks, Burberry.com was set 

regular updates from the CEO and members of the 

up to allow customers to book in-store appointments 

senior management team on sales performance and 

and gain online shopping assistance. For the UK and the 

brand heat. Updates are also shared in relation to 

USA we introduced video appointments with our Sales 

evolving relationships with customers as we respond to 

Associates who could browse products on behalf of their 

market conditions and trends. These updates assist the 

clients as if they were in store (see page 27). More 

Board in developing and maintaining its understanding of 

information about Burberry’s response to the COVID-19 

customer trends, as well as potential issues and how 

pandemic and its impact on our customers can be found 

these could be addressed. During the year, the Board 

on pages 56 to 57.

gave particular time and focus to ensure that the 

Company continued to engage with its customers safely. 

In July 2020, we opened our first Social Retail store in 

Shenzhen, China, aiming to blend seamlessly the physical 

and social worlds by offering a digitally immersive retail 

experience (see pages 28 to 32). Later in 2020, we 

brought our Spring/Summer 2021 show outdoors, 

partnering with several livestreaming platforms around 

the world to broadcast the event. 

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Strategic Report  |  Stakeholder Engagement

SHAREHOLDERS
As well as ongoing interest in our financial performance 

The Board and management regularly receive and 

respond to queries from shareholders on a wide range of 

and growth, our shareholders are increasingly attentive 

ESG topics, including sustainability, climate change, 

to ESG topics. For that reason, we included an ESG 

recycling and waste, and human capital management.

section in this report and built a dedicated space on 

Burberryplc.com to share information about Burberry’s 

In May 2020 the Board took the decision not to pay a 

actions in this area. 

What matters
•  Capital gain through share price appreciation 

final dividend in respect of FY 2019/20 given the 

uncertainty in outlook due to the impact of COVID-19 on 

the business and the global economy. This was a hard 

decision for the Board and involved balancing the 

interests of our shareholders, our people, our customers 

and capital return via dividend 

and our suppliers with the longer-term interests of the 

•  Profitability and business growth potential 

Company. The Board concluded that it was prudent to 

•  Quality of governance

•  ESG 

conserve capital in order to protect the business. 

The Board is pleased that the strong performance 

during FY 2020/21 has enabled the Group to resume 

paying a dividend.

We value our shareholders and investors and want to 

The Board also undertook a comprehensive review of 

ensure they understand our business, our strategy, the 

funding and in September 2020 approved the issuance 

luxury market environment and our governance 

of a £300 million Sustainability Bond, which introduced 

arrangements. We foster an open and transparent 

long-term financing into the Company’s capital 

relationship with each individual investing in Burberry to 

structure. The proceeds of the Bond will be used to 

enable them to make effective investment decisions.

finance and/or refinance eligible sustainable projects 

reinforcing Burberry’s longstanding commitment to 

The Board also benefits from the views of the 

sustainability. 

investment community in their decision-making and we 

therefore encourage multichannel engagement through 

Communications: under Burberry’s corporate governance 

our Investor Relations team, Company Secretariat, 

framework the Board reviews and approves Burberry’s 

Board and Executive Team, as well as other areas of the 

material communications to investors, such as the 

business. Investors are invited to virtually attend our 

trading updates and results announcements, the 

trading and results announcements, which include a 

Annual Report and Accounts and the Notice of Annual 

dedicated question-and-answer session. All investor 

General Meeting (AGM). In light of COVID-19, during 

announcements are made available on our website 

FY 2020/21 the Board approved issuing additional 

including webcasts, slides and transcripts.

market announcements to inform shareholders of the 

Company’s response to the pandemic and the impact 

During FY 2020/21, our Investor Relations team 

on performance.

participated in over 200 investor meetings and events. 

This engagement included presentations to institutional 

AGM: the AGM is an important opportunity for 

shareholders and analysts following the release of the 

the Board to share directly with shareholders the 

Group’s half- and full-year results as well as meetings 

performance and strategic direction of the Company. 

with the Group’s 20 largest investors. 

As a result of the COVID-19 pandemic, it was not 

Board engagement
The Board receives monthly updates from the Investor 

were able to ask questions in advance of the meeting, 

which were grouped into themes and answered during 

Relations team, providing an overview of market 

a webcast following the meeting. Shareholders were 

sentiment, share price performance and any meetings 

strongly encouraged to submit their proxy votes and 

held with investors. In addition to the meetings 

circa 80% of total voting rights were voted and all 

possible to hold an open AGM in 2020. Shareholders 

undertaken by management throughout the year, various 

resolutions passed. 

Non-Executive Directors, including the Chairman and 

Chair of our Remuneration Committee, have engaged 

Due to the continued uncertainty surrounding COVID-19 

with shareholders in relation to governance and 

restrictions that may be in place at the time of the AGM, 

remuneration topics, totalling over 70 meetings.

we are proposing to hold the AGM with the minimal 

quorum present while providing shareholders with a 

In 2020, consultation with shareholders in advance of 

virtual meeting platform where they will be able to watch 

proposing the 2020 Directors’ Remuneration Policy 

the proceedings of the meeting and have the opportunity 

resulted in 94.91% of votes in favour of the resolution 

to submit questions to the Board. 

at the Annual General Meeting (AGM).

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Strategic Report  |  Stakeholder Engagement

COMMUNITIES
At Burberry, we have a longstanding commitment 

Board engagement
Strategy updates: the Board receives regular updates on 

to supporting our communities, through various 

the implementation of The Burberry Foundation’s 

programmes and initiatives designed to drive 

five-year strategy, which aims to positively impact 

positive change.

What matters
•  Positively impacting the communities living 

and working around us

1 million people by 2022 by supporting community 

programmes, making financial contributions and 

encouraging employee volunteering.

Sustainability Steering Committee: Burberry’s 

Sustainability Steering Committee, which was 

•  Employment within our communities 

established in 2019, meets at least three times a year 

•  Increased focus on ESG

to oversee the Group’s strategy on environmental and 

social issues. The Sustainability Steering Committee is 

chaired by Burberry’s CEO, who is accountable for 

ensuring oversight of climate-related risks and 

As the COVID-19 pandemic continued to affect our 

opportunities. It is also attended by the CO&FO, who 

communities, we worked closely with teams, partners 

is also a member of the Leadership Network for the 

and the Board to determine how we could best provide 

Accounting for Sustainability initiative. 

support. The Group’s response is being managed 

through five key workstreams chaired by the CEO and 

Supporting communities: the Board understands the 

supported by the Board. As COVID-19 continues to 

importance of sustainability in the fashion industry and 

impact us all, we maintain our commitment to 

receives updates on the sustainability initiatives and 

supporting our communities through our broader relief 

projects undertaken by the Group. More information  

efforts and via The Burberry Foundation COVID-19 

on ESG can be found on pages 60 to 91. Further 

Community Fund. 

information on Burberry’s progress in meeting the 

recommendations of the TCFD can be found on 

We support The Burberry Foundation (UK registered 

pages 133 to 137. 

charity number 1154468) in creating long-term 

partnerships that drive positive change in our 

The Burberry Foundation: the work of The Burberry 

communities and help build a more sustainable future 

Foundation is key to Burberry’s Responsibility agenda.  

through innovation. Each year, we donate a percentage 

In FY 2020/21, the Board agreed to donate £3.5 million 

of Group adjusted profits before tax to charitable 

of Group adjusted profits before tax to social and 

causes, which include long-term community programmes 

community causes worldwide, which include disaster 

led by The Burberry Foundation and emergency efforts 

relief, scholarships and long-term community 

as they arise, such as disaster relief. Alongside 

programmes led by The Burberry Foundation. The Board 

contributions, employees are encouraged and supported 

also approved incremental charitable donations in 

in volunteering for charities and donating up to three 

response to the COVID-19 pandemic including donating 

working days a year to supporting their communities. 

PPE to the UK National Health Service and healthcare 

Burberry supports match-funding towards team-based 

charities; supporting vaccine research and the equitable 

fundraising activities. Read more about this on 

distribution of the COVID-19 vaccine to some of the 

pages 74 to 79.

world’s most vulnerable people; and charities tackling 

In addition, we have continued to support our 

food poverty.

programmes, including Burberry Inspire and our creative 

The Burberry Foundation COVID-19 Community Fund: 

arts scholarships, to ensure that future generations 

all members of the Board took a voluntary salary/fee cut 

of talent, particularly from underrepresented 

of 20% for the first quarter and the Company paid an 

communities, have the support they need to enter 

equivalent of that amount to The Burberry Foundation 

the creative industries.

COVID-19 Community Fund, with our top management 

team also taking a 20% reduction in their salaries. The 

Burberry Foundation COVID-19 Community Fund was 

established for our employees to support communities 

in need globally. More details on the fund can be found 

on page 57.

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Strategic Report  |  Stakeholder Engagement

Strategic Report  |  Stakeholder Engagement

PARTNERS
We work with companies, NGOs, civil society groups, our 

Board engagement
Environmental impact on operations: throughout the 

suppliers and retail third parties. We believe in an open 

year, the Board receives updates on sustainability-

and collaborative business approach and we take pride in 

related matters, including those related to climate 

sharing knowledge and expertise to find solutions and 

change. These were supported by insights from 

opportunities for innovation. 

independent sustainability strategy consultants. 

What matters
•  Aligning with new customer behaviour, 

The TCFD Working Group, which was established to 

assess and implement the required governance and 

strategy for climate-related risks and opportunities, 

especially around e-commerce

and the metrics and targets used to assess and manage 

•  Increased focus on ESG

•  COVID-19 relief support 

these, reports to the Risk Committee, which is chaired 

by Julie Brown, our CO&FO. The Audit Committee 

•  Driving collaboration and contributing to the 

discussed the work of the TCFD Working Group, 

United Nations SDGs

including progress against the four pillars of governance, 

strategy, risk management and metrics and targets.

Ethical trading: the Board approved the Transparency in 

Our ESG work contributes to a range of the United 

Supply Chains and Modern Slavery Statement, which 

Nations SDGs. We feel Burberry is uniquely placed to 

widened the scope of the ethical trading programme to 

make a positive difference. We recognise the power of 

include packaging, visual merchandising and recycling 

working in collaboration to drive real change in the 

facilities. More information on the Human Rights 

industry. We are focused on working together with 

Statement can be found on page 80 and our Modern 

industry peers, business partners and other key 

Slavery Act Statement can be found on Burberryplc.com.

stakeholder groups to find long-term solutions and 

promote wider industry change. We pursue our ESG 

goals through strategic partnerships with NGOs, 

industry peers, initiatives and other businesses. For 

example, this financial year we continued our support of 

registered charities, including FareShare, The Trussell 

Trust and The Felix Project, which are dedicated to 

tackling food poverty across the UK. Read more about 

our COVID-19 efforts on pages 56 to 57 and our 

collaboration with Marcus Rashford MBE on page 43.

We nurture close relationships with members of our 

supply chain, including wholesalers, licensees and supply 

chain partners, on an ongoing basis to drive social and 

environmental improvements, focusing on every step in 

our sourcing and manufacturing processes.

To ensure a seamless customer experience across 

all consumer touchpoints, we collaborate with other 

companies to create the best experiences for our 

customers. For example, in FY 2020/21, the digital 

experience became more prominent where stores 

were unable to remain open and we collaborated with 

technology companies to enhance our customers’ online 

experience (read more on pages 32 to 35). We also 

continued to nurture close relationships with our 

wholesale and licensing partners through monthly and 

weekly updates to understand their product needs and 

ongoing preferences.

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Strategic Report  |  Stakeholder Engagement

GOVERNMENTS
Governments influence long-term retail environments, 

Board engagement
Preparing for and post UK withdrawal from the EU: the 

environmental priorities, employment laws, trade and 

Board receives regular updates and individual Board 

other business matters, which are all key areas for 

members have liaised directly with the UK government 

Burberry. We therefore regularly engage with 

on key issues in relation to the UK’s withdrawal from the 

governments in the countries where we operate to 

EU. Such topics include the VAT Retail Export Scheme, 

understand their concerns so we can seek solutions 

access to skills and talent and general challenges 

to shared environmental, social, economic and 

relating to cross-border movement.

governance issues.

What matters
•  Industry/product policies such as taxes, 

The Board agreed to repay early and with interest the 

£300m funding secured in 2020 under the UK 

Government sponsored COVID Corporate Financing 

Facility (CCFF) and committed to pay our UK business 

restrictions, trade and regulations 

rates in full. More information on the Group’s response 

•  Employment 

•  Increased focus on ESG

to COVID-19 is set out on pages 56 and 57.

As part of the global response to the outbreak of 

COVID-19, Burberry dedicated resources to supporting 

those impacted by the disease and preventing further 

infection. We addressed immediate medical needs by 

leveraging our global supply chain, retooling our 

Castleford manufacturing site to make PPE. The British 

government called on Burberry to extend our support, 

which we offered to do at cost. We also supported 

communities by funding food supplies for vulnerable 

individuals through partnerships with food distribution 

charities. We also worked towards a longer-term 

solution to the global pandemic by helping to fund 

University of Oxford’s COVID-19 research. The research 

resulted in a vaccine developed with AstraZeneca which 

is now being used as part of vaccination programmes in 

several countries. 

As part of our ongoing efforts to protect our brand, we 

connect with governments around the world as they 

influence long-term retail environments, environmental 

priorities, trade, IP, quality and payment and other 

business matters, which are all key areas for Burberry. 

We, therefore, regularly engage with governments in 

the countries where we operate to understand their 

challenges so we can seek solutions to shared 

environmental, social, economic and governance issues.

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Strategic Report  |  Board Engagement

BOARD ENGAGEMENT

The table below sets out where further information can be found on how the Board has exercised its duties in 

accordance with Section 172 of the Act.

SECTION 172 RESPONSIBILITIES
a. Long-term results – the 

Strategic Report: 

Corporate Governance Report:  

likely consequences of any 

Business Model (pages 16 to 17) 

Report of the Audit Committee 

decision in the long term

Chairman’s Letter (pages 6 to 8) 

(pages 173 to 179)

CEO’s Letter (pages 10 to 13) 

Capital Allocation Framework (page 55) 

Investment Case (pages 18 to 19)

Key Performance Indicators (pages 45 to 47) 

Risk and Viability Report (pages 106 to 142) 

b. Our workforce – the 

Strategic Report: 

Corporate Governance Report: 

interests of the Group’s 

Business Model (pages 16 to 17) 

Chairman’s Letter (pages 146 to 147) 

employees 

Purpose (pages 14 to 15)

Division of Responsibilities (page 162) 

Operational Risks (pages 119 to 125) 

Directors’ Remuneration Report 

ESG (pages 60 to 91) 

(pages 180 to 203) 

Stakeholder Engagement (pages 96 to 103)

2020 Directors’ Remuneration Policy 

(pages 161 to 171 in the Annual Report 

2019/20) 

Report of the Audit Committee 

(pages 173 to 179) 

Remuneration (pages 180 to 203) 

Burberryplc.com: 

Gender Pay Gap Report, 

ESG, People and Responsibility

c. Our business 

Strategic Report:  

relationships – the 

Business Model (pages 16 to 17)

importance of developing 

ESG (pages 60 to 91) 

the Group’s business 

Stakeholder Engagement (pages 96 to 103)

relationships with suppliers, 

customers and others

d. The communities and our 

Strategic Report:  

environment – the impact 

ESG (pages 60 to 91) 

Burberryplc.com: 

ESG and Responsibility

of the Group’s operations 

Climate Change Risks (pages 129 to 131) 

on the community and the 

Task Force on Climate-related Financial 

environment

Disclosures (TCFD) (pages 133 to 137)

e. Our reputation/our desire 

Strategic Report:  

to maintain our reputation 

ESG (pages 60 to 91)

Corporate Governance Report:  

Board roles (page 162)

for high standards of 

The Environment (pages 83 to 91) 

Other Governance Disclosures and Tax 

business conduct

Human Rights Statement (page 80) 

Governance Framework (page 160)

Compliance Risks (pages 126 to 131) 

Burberryplc.com: 

Non-Financial Information Statement (page 94)

Modern Slavery Statement

f.  Fairness between our 

Strategic Report:  

Corporate Governance Report:  

shareholders – our aim is to 

Stakeholder Engagement (pages 96 to 106)

Engagement with Shareholders 

act fairly between members 

of the Company

(page 185) 

Directors’ Remuneration Report 

(pages 180 to 203) 

Board Roles (page 162) 

104

Strategic Report  |  Risk and Viability Report

RISK AND  
VIABILITY REPORT

Our approach to risk
The Group’s strategy takes into account risks, as well as 

Risk appetite 
The Board reviews and validates the Group’s risk 

opportunities, which need to be actively managed. 

appetite on an annual basis. This is integrated into our 

Effective risk management is essential to executing our 

wider risk management framework to support better 

strategy, achieving sustainable shareholder value, 

decision-making and prioritisation.

protecting the brand and ensuring good governance.

We will pursue growth and accept a certain level of 

The Board is ultimately responsible for determining the 

risk to ignite brand heat commensurate with our 

nature and extent of the principal risks it is willing to 

position in luxury fashion. We approve capital 

take to achieve our strategic objectives (the Board’s risk 

investment in strategic projects and accept a moderate 

appetite), and challenging management’s implementation 

to high risk in pursuit of innovation and profitable 

of effective systems of risk identification, assessment 

growth, balancing a reasonable return on capital with 

and mitigation.

The Audit Committee has been delegated the 

a reasonable level of commercial risk within the 

approved capital allocation framework. 

responsibility for reviewing the effectiveness of the 

Complying with applicable laws and doing the right thing 

Group’s internal controls and risk management 

is part of our culture and underpins our strategic 

arrangements. Ongoing review of these controls is 

ambition. In exploring risks and opportunities, we 

provided through internal governance processes. The 

prioritise the interests and safety of our customers and 

Ethics Committee reports to the Risk Committee, which 

our people. We seek to protect the long-term value and 

oversees the Group’s risk. Reports from both of these 

reputation of the brand, maximising commercial benefits 

committees are presented to the Audit Committee.

to support responsible and sustainable global growth 

within our defined risk tolerance.

An integral part of our business, our risk management 

process is coordinated by our Group Risk and Assurance 

team, reporting to our CO&FO. Risk management 

Our principal risks
The Board considers the principal risks to be the most 

activities include identifying risks, undertaking risk 

significant risks faced by the Group, including those that 

assessments and determining mitigating actions. 

are the most material to our performance and that could 

These activities are reviewed by Internal Audit and 

threaten our business model or the future long-term 

other control functions, which provide assurance to our 

performance, solvency or liquidity of Burberry. They do 

Risk Committee, and ultimately to our Board, as 

not comprise all the risks associated with our business 

described on page 109.

and are not set out in priority order. Additional risks 

not known to management, or currently deemed to 

be less material, may also have an adverse effect on 

our business.

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Strategic Report  |  Risk and Viability Report

COVID-19 was declared a global pandemic on 

We have reviewed and updated the descriptions and 

11 March 2020 by the World Health Organization (WHO). 

mitigating actions of our principal risks and emerging 

Unprecedented restrictive measures were put in place 

risks. We reviewed whether the level of risk associated 

worldwide to help prevent the spread of the disease to 

with each of the principal risks is increasing or decreasing 

ensure safety and wellbeing, protect health services and 

compared to the previous financial year and noted new 

attempt to stabilise economies. A new Group principal 

risks, which do not have a basis for comparison. 

risk was added last year to consider the risk of prolonged 

COVID-19 disruption beyond the range of assumptions 

Our risk management processes are designed to enable 

that have been used to develop the reasonably expected 

us to identify risks that can be partially mitigated 

outcomes. The global pandemic has continued to create 

through insurance. We focus our insurance resources 

uncertainty in FY 2020/21, however, as vaccination 

on the most critical areas or where there is a legal 

rollouts progress, the outlook is more optimistic. The 

requirement, and where we can get best value for 

impact on each of the other principal risks from the 

money for risk transfer. 

pandemic is also explained in the detail for each risk.

Our risk framework is structured around the following 

categories of risk: External, Strategic and Financial, 

Operational, Compliance and Climate Change. Each 

principal risk is linked to one of these categories and 

may impact one or more of our strategic priorities. 

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Emerging risks 
Potential emerging risks are an area of focus for us and we therefore undertake horizon scanning in conjunction with 

our strategy team to monitor any potential risks that could change our industry and/or our business, looking at both 

the inherent risk and opportunity. Emerging risks are new and evolving, therefore their full potential impact is still 

uncertain. To manage this, we involve specialist third parties where necessary to understand how our risk profile could 

change over a longer time period. Our risk management approach considers short term to be one year, medium term 

to be two to five years and long term more than five years. 

MACRO

Protectionism – countries protecting domestic production may use tariffs and trade restrictions, 

which would increase the cost of moving goods into key markets 

Changing regulatory environment – financial reporting and governance regulations (for example, 

the UK government’s consultation paper on restoring trust in audit and corporate governance) 

may introduce new requirements and increase the risk of non-compliance

CONSUMER

Changing consumer preferences – expectations around product and Company sustainability 

continue to increase

Significance of influential groups/third parties on consumer spending patterns – increased 
reliance on third parties to produce content to influence consumer spending (for example, social 

media influencers), which also increases risk of damage to brand image

INDUSTRY

Industry concentration – increase in concentration on key consumer groups resulting in greater 

competition for growth targets

New technology – leading to changes in consumer spending habits and expectations around 

product availability (for example, virtual stores and buying product directly from runway shows) 

Circularity – new business models and increase in product re-sale markets, including 

fashion rental

Full supply chain traceability – requiring investment in new technologies 

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RISK MANAGEMENT PROCESS 
Board and Board Committees
•  Responsible for regular oversight of risk management, 

Ethics Committee
•  Reviews and monitors ethical risks, as well as 

behavioural and responsibility practices across the 

annual strategic risk review, and setting the Group’s 

Group. Approves policies relating to such ethical 

risk appetite

matters, including the Group’s Code of Conduct

•  Monitor risks through Board processes, including 

•  Performs deep-dive reviews and assesses results of 

regular reviews of strategy, management reports 

investigations and corrective actions

and deep dives into selected risk areas

•  Supports the Group in managing ethical and 

•  Audit Committee reviews effectiveness of risk 

associated reputational risks, including overseeing 

management process with support from Internal Audit

awareness and training across the Group to reinforce 

Risk Committee (chaired by CO&FO)
•  Reviews external and internal environment for 

emerging risks and performs deep-dive reviews 

of principal risks

•  Reviews risk register updates from risk owners

business ethics and good practice 

•  Monitors whistleblower activity and 

Burberry Confidential

Functions and business risk owners
•  Carry out day-to-day risk management activities

•  Meets at least three times per year and reports key 

•  Identify and assess risk and implement 

findings to the Audit Committee

mitigating actions

•  Cross-functional attendees, encompassing senior 

•  Assign owners to update risk registers

management from IT, Finance, Legal, HR, Supply 

Chain and Retail

•  Identifies changes to principal risks and the 

Internal Audit and compliance functions
•  Review risk management process periodically

effectiveness and adequacy of mitigating actions 

•  Compliance functions provide independent assurance 

to achieve agreed risk tolerance levels

to management and the Board on risk status (Health 

and Safety, Legal, Brand Protection, Quality, Asset 

and Profit Protection, and Corporate Responsibility)

Group Risk and Assurance team
•  Establishes risk management framework

•  Identifies emerging risks, working with the 

Strategy team

•  Facilitates risk assessments and updates to 

risk mitigation

•  Provides resources and training to support risk 

management process

•  Facilitates strategic risk assessment as part of the 

central planning process 

•  Prepares Board and Risk Committee updates

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EXTERNAL RISKS

COVID-19 impact 
The timing of a return to sustained growth following the COVID-19 pandemic remains uncertain. There is a risk 

that the recovery from the spread of the COVID-19 pandemic slows due to a resurgence of cases. In response 

to COVID-19, we have continued to update planning scenarios based on a range of assumptions and potential 

outcomes. This risk remains of further significant impact on our future operations, cash flows and viability 

beyond the range of assumptions that have been used to develop the planning scenarios. In addition, there 

could be impacts on impairment of retail assets, inventory and carrying value of other assets.

Risk movement and outlook

COVID-19 was a new principal risk in FY 2019/20. While the Group had considered the possibility of a range of 

incidents that could disrupt a key business location, the likelihood of the occurrence of a global pandemic causing 

disruption on the scale of COVID-19 across the business had not been considered as a stand-alone risk previously. 

Although there remains uncertainty about the recovery from the pandemic, the ongoing successful rollout of 

vaccination programmes is a positive indicator the risk of further impact from COVID-19 is reducing. We remain 

confident in our ability to execute our strategic plans to accelerate growth as a British luxury brand. 

Link to strategy

Actions taken by management

The time frame of implementing the strategy has been 

•  The Group Incident Management Team (GIMT) was 

impacted by COVID-19, however the fundamentals and 

set up to coordinate Burberry’s response to the 

trajectory of our strategy remain right.

COVID-19 outbreak. The Group’s response is being 

Risk tolerance

managed through five key work streams led by the 

Executive Committee and chaired by our CEO

Doing the right thing is part of Burberry’s culture and 

•  The health and safety of our people remains our 

underpins our strategic ambition. Burberry has 

priority and our response has concentrated on our 

prioritised the safety and wellbeing of our people, our 

people, customers and communities. We have 

customers and our communities. We have followed 

prioritised their wellbeing and communicated 

government and health authority guidance and advice 

regularly with all our stakeholders 

to reduce the risk of spreading the virus and have 

•  We have executed a plan of strategic initiatives to 

supported relief efforts to reduce the impact of the 

navigate through this period of decreased luxury 

virus on people’s lives globally.

industry demand and capture opportunities as 

consumer confidence and markets rebound

•  Burberry has significant financial headroom in 

the form of £0.9 billion cash balances, excluding 

£0.3 billion of proceeds from the Sustainability Bond 

and a further £0.3 billion undrawn from the RCF. 

The Group has completed detailed stress testing to 

understand the extent to which the Group could 

withstand a loss of sales within the limits of its 

available financial resources. Details of this stress 

testing are set out in the Viability Assessment on 

pages 140 to 142

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COVID-19 impact continued

Examples of risks

Actions taken by management continued

•  Further increase in the spread of the pandemic 

•  We closed sites across Asia, EMEIA and the Americas 

results in the loss of key employees and/or impacts 

ahead of or in line with local government restrictions 

the health of our employees and their ability to 

in order to prevent the spread of COVID-19 and 

operate effectively 

ensure our people’s, our customers’ and our 

•  There is not sufficient liquidity to manage operations 

communities’ safety and wellbeing. This includes 

and meet liabilities as they fall due

the closure of our head office in London, as well 

•  The Group’s trading performance and cash flows 

as internal manufacturing sites across the UK 

are significantly impacted by further extended 

and in Italy

periods of closures of Burberry retail stores, 

•  As part of our overarching response, we are 

manufacturing facilities and distribution centres 

monitoring the regulatory landscape. We are 

imposed by governments 

engaging regularly with government and local 

•  Further impairment of retail assets and inventory 

authorities in each of our core geographies to ensure 

•  Continuing closure of retail stores impacts our cash 

we have the right support for our business and for 

generation, increases leverage and limits our ability to 

our people

source adequate financing to continue to operate

•  We continue to manage cash and costs to protect the 

•  The rebound is delayed by a resurgence in virus 

Group’s liquidity. A comprehensive cost mitigation 

infections, particularly in Mainland China

programme has been delivered, which includes 

•  The continued outbreak impacts the ability of the 

delaying discretionary capital expenditure to focus on 

Group to execute the strategic plan and maintain 

essential spending and to strengthen the brand

momentum in building brand heat

•  We keep product, inventory and supply chain under 

•  Closures of Burberry’s internal manufacturing sites 

constant review to maintain supply chain operations 

and global network of storage and distribution hubs 

while optimising buying commitments 

significantly impact the supply chain and the speed 

•  We have adapted our technology for greater home 

with which we can rebound when government 

working to ensure all vital operations and projects 

restrictions are lifted 

remain on track 

•  Technology and IT infrastructure is not able to adapt 

to sustained working from home requirements 

imposed by governments

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Macroeconomic and political instability 
The Group operates in a wide range of markets and is exposed to changing economic, regulatory, social and 

political developments that may impact consumer demand, disrupt operations and impact profitability. Adverse 

macroeconomic conditions or country-specific changes to the operating or regulatory environment, natural 

disaster, global health emergency or civil unrest may impact the spending habits of key consumer groups and 

lead to increased operational costs.

Risk movement and outlook

The risk is deemed to have remained flat since it elevated significantly last year. The outlook remains uncertain as we 

continue to navigate through a number of significant macroeconomic and political events, such as governmental 

responses to the economic damage caused by the pandemic and continuing geo-political tensions. External factors, 

such as global health emergencies and natural disasters, are difficult to predict.

Link to strategy

Actions taken by management

Volatility in the external environment could impact our 

•  We have defined a strategy that leverages our brand 

overall financial performance and operations.

appeal and global reach across multiple customer 

Risk tolerance

segments and regions to mitigate reliance on a 

particular customer group, however, we recognise 

We have a low tolerance for risk in this area but 

the importance of Mainland China and the Chinese 

recognise external factors can be more difficult to 

consumer for the luxury industry, as explained in 

mitigate as they are often outside of our control.

the global Chinese consumer spending risk 

Examples of risks

•  In the short term, we continue to assess shifts 

occurring in the industry and with customers to 

•  Unexpected shifts in domestic or tourist demand 

ensure our plans are dynamic and responsive to 

from key customer groups due to uncertainty in the 

the market

economic outlook for the luxury sector caused by 

•  We monitor external macroeconomic and regulatory 

global recession, socio-political tensions

changes and perform horizon scanning supported by 

•  Global health emergencies affecting particular 

insights from the treasury and strategy teams into 

countries and regions

macroeconomic trends

•  Unexpected disruptions to the supply chain

•  Increased customs and duty charges could result 

from government trade and tax disputes

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Further impact from the UK’s withdrawal from the EU 
Various scenarios could impact the Group’s financial position, operating model and people.

Risk movement and outlook

The UK’s withdrawal from the EU on 31 December 2020 has crystallised with some supply chain disruption realised. 

There is expected to be continued disruption as actions are implemented throughout the next year to mitigate the 

negative impacts of duty costs and border friction. However, the risk has reduced since last year. 

Link to strategy

Actions taken by management

Volatility arising from uncertainty around the trading 

•  Our steering committee continually monitors the 

relationship between the UK and EU following the end 

evolving impact of the post-transition trading 

of the transition period may impact our overall financial 

relationship between the UK and EU, and oversees 

and operating performance, as well as our ambitions 

our approach

under supply chain Operational Excellence. 

•  While the business has experienced some short-term 

Risk tolerance

disruption, ongoing mitigation reduced the risk to all 

business activities, including supply chain, trade 

We have a low tolerance for risk arising from 

compliance, IP and people

uncertainty regarding the trading relationship between 

•  We engage with UK government departments and 

the UK and EU following the end of the transition 

other external stakeholders to ensure they are fully 

period, which may have a long-term impact.

informed of our circumstances

Examples of risks

•  Additional customs duty based on the post-transition 

trading relationship between the UK and EU, and 

cessation of the UK’s access to the EU’s free trade 

agreements after 2020

•  Disruption to business operations

•  Impact on some current business project roadmaps

•  Extended supply chain lead times could increase 

inventory levels

•  Uncertainty over the rights of EU nationals and 

UK immigration law could increase the risk of being 

unable to recruit and retain talent

•  Exchange rate volatility impacts Group revenues, 

margins, profits and cash flow

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STRATEGIC RISKS

Execution of strategic plan 
Focused execution of the strategy through our four strategic pillars (Product, Communication, Distribution 

and Digital) and their supporting enablers (Operational Excellence and Inspired People) is key to sustainable 

long-term shareholder value. Success depends on our ability to cement our luxury positioning, increasing the 

value and relevance of our brand to luxury consumers globally.

Inability to successfully execute the projects that underpin these strategies could result in under-delivery on 

the expected growth, productivity and efficiency targets. This could have a significant impact on the value of 

the business and market confidence.

We operate in the global luxury market, which has been significantly impacted by the COVID-19 crisis, resulting 

in a high degree of uncertainty, and intensifying competition among luxury players. Additionally, today’s luxury 

consumers are increasingly more demanding of luxury brands, seeking inspiration, an authentic and meaningful 

relationship with brands, quality and a clear standpoint on environmental and social issues. 

Our ability to make the right strategic investment decisions and to rapidly pivot our plans in response to 

changes in the market environment and consumer preferences is vital to our success.

Risk movement and outlook

We have reviewed the impact of the COVID-19 pandemic on the luxury industry and consumer demand, and assessed 

the need for changes to our strategic plan. Although the fundamentals and trajectory of our strategy have not 

changed, we have adapted our execution and time frame to effectively respond to the challenges posed by the 

COVID-19 crisis. 

Link to strategy

All strategic pillars.

Risk tolerance

Actions taken by management

•  FY 2020/21 marked the end of the first phase of our 

strategy, which focused on building the foundations, 

re-energising the brand, aligning our distribution to 

We are pursuing growth and accept a certain level 

our new luxury positioning and establishing a new 

of risk to fuel the brand heat that comes with our 

product offering. In consideration of the challenges 

position in luxury fashion. We approve capital 

posed by the COVID-19 pandemic and impact to 

investment in strategic projects and accept a moderate 

luxury, we prioritised building resilience by taking a 

to high risk in pursuit of innovation and profitable 

series of rapid actions across four areas: protecting 

growth, balancing a reasonable return on capital with 

our people and communities, tightly managing cash 

a reasonable level of commercial risk within the 

and costs, securing our product, inventory and supply 

approved capital allocation framework. 

chain, and driving revenue as economies rebounded 

•  We continued to focus on our strategic priorities, and 

effectively adapted our plans to capitalise on 

opportunities as they arose across geographies

•  We continued to strengthen consumers’ perception 

of our brand, investing in brand heat and visibility, 

signalling luxury through our campaigns and 

disruptive media experiences

•  We built on positive momentum with our collections, 

delivering newness and exceptional product, 

strengthening our position in leather goods, and 

managing product flows despite supply 

chain challenges

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Execution of strategic plan continued

Examples of risks

Actions taken by management continued

•  A pause to delivery of the strategy due to major 

•  We planned and implemented localised and bespoke 

external factors hampering brand heat and consumer 

plans for each region, and increased our focus on the 

engagement with our brand

local consumers, shifting resources as required to 

•  Failure to deliver and invest in strategy plans and 

focus on growth opportunities in rebounding markets 

capture market opportunities in countries where 

while optimising revenues in markets most affected 

economies are rebounding

by the pandemic

•  Inability to capture demand as the luxury market 

•  In digital, we innovated and identified new ways to 

polarises further and consumers become more 

connect with our customers, especially those who 

discerning in their purchases

could not visit our stores during the pandemic, 

•  Failure to create sufficient brand heat and 

strengthening our digital luxury experiences and 

engagement globally through our content 

e-commerce capabilities

and marketing activations across 

•  Our Inspired People initiatives include replacing our 

communication channels

annual questionnaire with shorter, more frequent 

•  Failure to provide newness and high-quality products 

surveys. This has shown a marked increase in the 

that excite global luxury consumers, and to bring 

understanding of our strategic goals and 

these to the market at speed without sacrificing 

transformation plan within the Group

luxury quality

•  Coordinated by the Strategy team, business owners 

•  Inability to achieve the required organisational 

for each pillar have ownership of the plan and 

alignment and enhance our capabilities and culture to 

responsibility to deliver its objectives. They monitor 

compete and grow effectively at the pace required to 

the risk associated with each of the major 

deliver the targets

programmes and track progress and benefits based 

•  Failure to sufficiently transform operational 

on a set of lead indicators in order to assess progress 

processes undermining our ability to deliver the 

in product, communications, stores and digital 

required cost savings and margin improvements

channel performance

•  Failure to deliver the technology innovation required 

•  Looking ahead, we devised a plan to strengthen our 

to empower changes in the Group’s business model 

foundations, adapt to the COVID-19 environment, 

and to deliver the anticipated benefits from key 

and sustain the momentum we have built for our 

investment strategies in Digital, Retail and 

brand and product. Details of the strategic initiatives 

Group Operations

forming our plan can be found on pages 24 to 43

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Image and reputation 
The Group carefully safeguards its image and reputation. Unfavourable incidents, unethical behaviour or 

erroneous media coverage relating to the Group’s senior executives, products, practices or supply chain 

operations could damage the Group’s reputation and negatively impact the value of the brand. 

As our customers continue to engage with the brand through multiple channels, including social media, a 

misleading perception of the Group’s values and performance could potentially lead to a slowdown in sales as 

well as loss of customers. Burberry’s increasing reliance on influencers in its marketing could potentially expose 

the Group to increased reputational risk. 

Risk movement and outlook

While internal enhancements have been made to further safeguard Burberry’s image and reputation, in the current 

environment there is increased scrutiny of Burberry and a heightened risk of an escalation in geopolitical tensions. 

The external environment of collaborators and influencers creates risk. Therefore constant monitoring is required to 

ensure that Burberry’s image and reputation are protected.

Link to strategy

All strategic pillars.

Risk tolerance

Actions taken by management

•  Training and monitoring of adherence by 

personnel to the requirements in the Group’s 

Responsible Business Principles 

Protecting the brand and its reputation globally is at the heart 

•  Review process in place for any engagements 

of everything we do. We have a moderate risk appetite in order 

with collaborators, influencers or celebrities

to deliver our strategy supported by processes to avoid or 

•  Codified incident management policy, 

mitigate any reputational/brand risk where possible. 

monitoring of social networks and 

response procedures

Examples of risks

•  Oversight of mitigation of reputational issues 

•  An unfavourable incident relating to a senior executive, 

by the Ethics and Risk Committees

erroneous media coverage or negative discussions on social 

•  The Group has established Corporate 

networks could damage Burberry’s reputation

Responsibility standards, which aim to ensure 

•  An organisation, association, celebrity, influencer, 

compliance with labour, human rights, health 

collaborator or model associated with Burberry becoming 

and safety and environmental standards 

involved in a reputational incident could potentially lead to 

across our operations and extended 

pressure on Burberry to distance the brand from them and 

supply chain

could reflect poorly on Burberry, negatively impacting 

•  Supplier audits and supplier training 

Burberry’s reputation

programmes are in place to ensure compliance 

•  Unfavourable or erroneous media coverage or negative 

in day-to-day operations

discussions on social networks about the Group’s products, 

•  Uphold our approval processes and editorial 

content or practices could impact brand reputation

controls to ensure all product and content 

•  Unethical behaviour on the part of individuals or entities 

is reviewed and signed off prior to 

connected with the Group could attract negative attention 

external release 

to the brand

•  Development of a global Diversity and 

•  If suppliers or partners do not respect the Group’s 

Inclusion strategy and creation of an Internal 

Responsible Business Principles this could reflect negatively 

Diversity and Inclusion Council to support the 

on Burberry

implementation of the strategy

•  Alleged infringement or appropriation of third-party rights  

•  Increasing awareness of and training with 

in connection with the production of content and design of 

respect to Burberry’s Model Wellbeing Policy 

product could negatively impact the reputation of the brand

to all people who engage with models on 

•  Failure of our people or those acting on Burberry’s behalf to 

Burberry’s behalf, including employees, 

adhere to Burberry’s Model Wellbeing Policy could result in 

freelancers, casting agents, contractors and 

reputational or legal risk

external third parties to ensure they adhere 

•  Failure to understand social issues and respect cultural 

to the policy

sensitivities around product and marketing content could 

•  Undertaking of marketing risk analysis/risk 

negatively impact Burberry’s reputation

register and implementation of mitigation

•  Development of due diligence policy in 

connection with retention of talent 

and partners

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Global Chinese consumer spending
Global Chinese consumer spending patterns may significantly change having an immediate adverse impact on 

Group sales. Any significant change to Chinese consumer spending habits globally due to changes in the 

economic, regulatory, social or political environment in China, including a further health emergency or a natural 

disaster, may adversely impact the domestic consumer group’s disposable income or confidence. Such changes 

could also lead to Chinese consumers scaling back on travel, which could impact the Group’s global revenue and 

profits outside Mainland China, which may not be fully compensated by the repatriation of spend in China. 

Risk movement and outlook

The risk has increased since the prior year. Due to the continued reliance on Chinese consumers, the Group is 

exposed to changes in their spending patterns which may result from shifts in the economic, social or geopolitical 

environment. While our business in Mainland China has rebounded from COVID-19, the Group’s trading 

performance could be impacted if there are further waves of the pandemic in Mainland China, or an escalation 

in geopolitical tensions.

Link to strategy

All strategic pillars.

Risk tolerance

Actions taken by management 

•  Development and execution of Mainland China 

strategy, including specific product designed for 

Lunar New Year and additional marketing spend to 

We accept a certain level of concentration risk in 

support growth targets

relation to consumer nationality to maximise the 

•  Prior to the outbreak of COVID-19 there had been 

greatest growth opportunities and to ignite brand heat 

significant focus on building brand heat in Mainland 

commensurate with our position in luxury fashion.

China. A clear strategy had been set, including 

Examples of risks

building new strategic social partnerships, strategic 

locations and making customer experiences, 

•  We suffer a major reputational shock in Mainland 

storytelling and products more locally relevant. This 

China causing brand fallout

strategy will continue assuming China continues to 

•  Burberry’s growth from Asia does not meet the 

rebound from COVID-19 

expectations either in magnitude or timing, especially 

•  Investment in inventory and technology to support 

in Mainland China

Mainland China digital across our own platforms and 

•  Slower recovery in Asia from the global pandemic 

those of our third-party partner platforms

because of reinfections

•  Supporting investment and growth strategies in 

•  We are unable to recapture our share of the spend in 

other global markets to reduce Burberry’s exposure 

Mainland China because of the strength and success 

to an individual country or group of customers

of our competitors, for example, in marketing 

campaigns and investment in brand heat

•  We are unable to capture additional consumer spend 

in Mainland China to offset the loss of revenue as a 

result of disruptions in Hong Kong S.A.R.

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Foreign exchange 
Volatility in foreign exchange rates could have a significant impact on the Group’s reported results. Burberry is 

exposed to uncertainty through foreign exchange movements. Major events such as the COVID-19 pandemic 

continue to impact foreign exchange rates, which in turn could cause significant change in our Group reported 

results.

Risk movement and outlook

The risk has not changed since the prior year. In light of the macroeconomic environment, geopolitical risks remain 

heightened and foreign exchange rates remain volatile.

Link to strategy

Actions taken by management 

Volatility in foreign exchange rates could impact our 

•  Burberry seeks to hedge anticipated foreign currency 

overall financial performance.

transactional cash flows using financial instruments. 

Risk tolerance

These are mainly in Burberry’s centralised supply 

chain and wholesale business. Burberry does not 

Burberry does not seek to manage structural foreign 

hedge intra-group foreign currency transactions 

exchange risk relating to its overseas retail operations.

at present

Examples of risks

•  Burberry monitors the desirability of hedging the net 

assets of non-pound sterling subsidiaries when 

•  Burberry operates on a global basis and earns 

translated into pound sterling for reporting purposes. 

revenues, incurs costs and makes investments in a 

We have only entered into modest transactions for 

number of currencies. Burberry’s financial results are 

this purpose in the current and previous year

reported in pound sterling. Most reported revenues 

•  Burberry monitors the overall impact of unhedged 

are earned in non-pound sterling currencies, with a 

exchange movements and provides guidance to 

significant proportion of costs in pound sterling. 

shareholders if exchange rates move on a 

Therefore, changes in exchange rates, which are 

quarterly basis

driven by several factors, such as global economic 

trends and the COVID-19 pandemic, could impact 

Burberry’s revenues, margins, profits and cash flows

•  Changes in exchange rates driven by global economic 

trends could reduce the attractiveness of 

international shopping for travelling tourists

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OPERATIONAL RISKS

Loss of data or cyberattack 
A cyberattack results in a system outage, impacting core operations and/or results in a major data loss leading 

to reputational damage and financial loss. A cyber risk-aware workforce and the Group’s technology 

environment are critical to success. A robust control environment helps decrease the risks to core business 

operations and/or major data loss.

Risk movement and outlook

The impact and likelihood of this risk is assessed to have not changed since last year.

Link to strategy

Actions taken by management

Having a cyber risk-aware workforce and resilient 

•  Governance provided through a cross-functional 

technology landscape is integral to delivering our 

Cyber Security Steering Group with Executive 

strategy.

Risk tolerance

membership and sponsorship

•  Continued investment in information security 

capabilities

Protecting the brand and its reputation globally is at 

•  Improved security for remote working

the heart of everything we do. We adopt a strategy to 

•  Second line assurance checks reporting on control 

avoid or mitigate key reputational/brand risks 

effectiveness to Executive and IT management 

wherever possible. 

Examples of risks 

through monthly scorecards

•  24/7/365 security monitoring and analytics capability 

supported by security incident response processes

•  Malware results in a loss of system control causing 

•  Information Security Advisory function to embed 

business disruption and/or major data loss

security in new projects and initiatives

•  Credential compromise of customer or employee 

•  Security training and awareness and phishing 

accounts leading to business disruption and/or major 

tests rolled out to employees globally with 

data loss

completion monitoring 

•  Accidental personal data loss or disclosure leading to 

•  Implementation of solutions to help detect personal 

regulatory fines

and sensitive data loss with improved control over 

•  Attack on Burberry.com causing business disruption 

user access management

and/or major data loss

•  Test responses to cybersecurity incidents 

•  Compromise or misconfiguration of externally 

through simulations

facing assets causing business disruption and/or 

•  Data Privacy Steering Committee, a cross-functional 

major data loss

group to review data controls around existing 

•  Fines due to failure to comply with EU General Data 

systems and assess the potential data risks (from 

Protection Regulation (GDPR) and/or equivalent 

both a legal and reputational perspective) associated 

applicable data protection legislation globally

with new IT, Marketing, Retail and Digital initiatives 

across Burberry

•  Ongoing collaboration between the Data Protection 

office, Legal, IT and Information Security functions 

to ensure policies are adhered to in respect to the 

appropriate collection, security, storage, retention 

and deletion of personal data

•  In line with other organisations, Burberry encounters 

information security incidents from time to time and 

has policies, processes and technologies in place to 

detect and respond to these as appropriate

•  Burberry is independently audited against appropriate 

information security standards with results being 

submitted to the Risk and Audit Committee

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People 
Inability to attract, motivate, develop and retain our people to perform to the best of their ability in order to 

meet our strategic objectives.

Risk movement and outlook

There is no change to risk for this year. We continue to navigate uncertainty caused by the pandemic and changes 

as a result of the UK’s withdrawal from the EU. Global trading disruption continues to impact our people’s ability 

to meet planned business goals. However, we have experienced reduced levels of attrition, likely due in part to 

external factors, and we anticipate that risk levels will diminish in the next fiscal year, assuming the impact of 

the pandemic reduces.

Link to strategy

Actions taken by management

Delivery of our strategy relies on our ability to 

engage and inspire our people to deliver 

Leadership and culture
•  All line leaders have a leadership objective and Diversity 

outstanding results for the Group. This is 

and Inclusion objectives included in their goals. Executive 

accomplished through:

Committee members have overall accountability for 

•  strengthening capabilities and enhancing our 

attracting and retaining diverse talent and fostering an 

approach to talent management throughout 

inclusive culture

the organisation

•  Values integrated across the colleague life cycle with a 

•  fostering an inclusive culture where all 

focus on moments that matter (for example, onboarding, 

employees feel connected to their work 

leadership development programmes, recognition, policies 

•  empowering and equipping leaders to lead 

and talent processes)

through change

•  Over the course of this year, we have enhanced our ability to 

•  simplifying how we work to enhance 

source in-the-moment feedback from our colleagues, with 

operational efficiency

three surveys completed with our new provider, Glint. 

•  rewarding performance and creating a pay for 

Results shared with the Board in October 2020 

performance culture

demonstrated that employees remained very engaged, had a 

•  engaging employees through our ongoing 

strong connection with the brand and were ambassadors for 

commitment to corporate responsibility

the future of Burberry. Leaders are held accountable for 

•  driving positive change to promote 

delivering against agreed action plans following the 

sustainability across the business 

Employee Engagement Survey, with actions led at a central 

Risk tolerance

•  Leaders are equipped with regular strategy updates, 

We recognise the value and importance of 

including talking points on key topics and regular leaders 

successfully delivering our Inspired People 

calls for the director-plus population, to engage their teams 

strategy and therefore have a low tolerance for 

on our strategic priorities. The annual engagement survey 

level for pulse surveys

risk in this area.

illustrated a positive shift in confidence in leaders from 

69% in 2018 to 71% in 2019 and 75% in 2020

•  Leadership Development Programmes were reimagined 

for the COVID-19 environment. Four cohorts (with 25 

colleagues per cohort) participated in the New Manager 

Development Programme, which was designed to engage 

and equip people managers across the organisation. The 

programme is underpinned by Insights Discovery, a self-

awareness tool, which enables line leaders to develop their 

management brand, decision-making preferences and 

strengths. Our Executive Development Programme has 

been overhauled and will be re-launched in the first quarter 

of FY 2021/22

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People continued

Examples of risks

•  Loss of critical talent/knowledge/ 

unmanageable levels of attrition due to change 

Actions taken by management continued

Talent and careers
•  Scaled learning opportunities for all our people through 

fatigue heightened by challenging business 

enhanced self-directed digital content

conditions

•  Introduced global digital onboarding programme to elevate 

•  Failure to build the right capabilities and 

colleague experience and embed our purpose and values

behaviours in our leadership population

•  Designed and deployed new Talent Management approach 

•  The long-term impact of the UK’s withdrawal 

to identify and engage high-potential talent and support 

from the EU on the Group’s EU workforce

succession planning

•  The impact of the downturn in business 

•  Enhanced the performance management process through 

performance related to a macro event, such as 

refined processes and systems, elevation of support 

a global health emergency

material, and increased communications and leader 

touchpoints

•  Introduced standardised interview questions to ensure an 

equitable experience, piloting anonymous screening of CVs, 

and including diversity data monitoring forms in candidate 

applications for voluntary and confidential disclosure

Reward and recognition
•  Implemented the 2020 Directors’ Remuneration Policy, 

which received strong shareholder support

•  Simplified our retail commission and incentive schemes 

to drive consistency and efficiencies, and ultimately 

business results

•  Introduced a new simplified long-term incentive plan, the 

Burberry Share Plan (BSP), to drive performance through 

retention and motivation of key talent

•  Took positive decisions in response to COVID-19, including 

maintaining base salaries for retail colleagues affected by 

store closures, adjusting commission and incentive targets 

and a discretionary payment under the annual bonus plan 

to approximately 3,500 colleagues below the Board to 

recognise individual performance and contribution to 

the business

•  Deployed a reimagined year-end global recognition 

experience, which brought together all our people to 

reinforce our values, celebrate our collective achievements 

and recognise top performers

Diversity and Inclusion and employee relations
•  The launch of a new Global Parental Leave Policy has seen 

an increase in the amount of paid leave globally for all 

employees, with all new parents receiving 18 weeks’ paid 

leave and four weeks on reduced hours when they return 

to work

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People continued

Actions taken by management continued

•  The celebration of global events such as World Mental Health 

Day, International Women’s Day and Black History Month (in 

the USA and the UK) saw great participation across our 

global employee population

•  Deployed Diversity and Inclusion strategy and created 

regional and functional Diversity and Inclusion action plans

•  Deployed global training to embed Diversity and Inclusion 

agenda. This includes allyship training, which we expect all 

our people to complete by the end of 2021; mandatory 

unconscious bias training for all our people; training for all 

line managers as part of our annual reward review to ensure 

all reward decisions made by managers are fair and balanced, 

and specialised training for our Talent Acquisition team to 

mitigate bias in recruitment

•  Deployed a global Diversity and Inclusion Policy providing 

clear accountability and behaviours for all employees 

including contractors and third-party partners

•  Creation of a Diversity and Inclusion calendar to ensure all 

diversity events globally are captured and celebrated, feeding 

into our Diversity and Inclusion strategy for building a truly 

open and inclusive workplace

•  Deployed a diversity monitoring dashboard to monitor our 

Diversity and Inclusion targets

•  Onboarded a diversity recruiter focused on senior level 

roles globally

•  All new starters now experience our global Diversity and 

Inclusion strategy as part of their onboarding process

Wellbeing
•  Launched a new dedicated wellbeing home page on Burberry 

World to provide information, tools and resources to help 

our people make small positive changes in their everyday 

lives and bring their best selves to work

•  Launch of new Mental Health digital learning to develop 

awareness, identify signals and support the 

destigmatisation and normalisation of talking about 

mental health

•  Launched four interactive energy sessions to help our people 

take responsibility for their own mental and physical health 

and speak openly about health and wellbeing

•  Provided a selection of health and wellbeing webinars to 

support employees in their daily lives: “Balancing Work and 

Life”, “Connecting Mind and Body”, “Female Health” and 

“Menopause Health”

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IT operations 
IT operations fail to support critical processes across the Group, including Retail and Digital, as well as Group 

functions, such as Supply Chain and Finance.

Risk movement and outlook

The impact of this risk has remained the same. Progress has been maintained on key system upgrades increasing 

both resiliency and security, however, the likelihood has increased due to the organisational pressures of COVID-19 

across IT functions and key technology partners. Continued focus on key risks and essential investment will be 

maintained to further mitigate this risk.

Link to strategy

All strategic pillars.

Risk tolerance

Actions taken by management

•  IT Portfolio Forum in place with Executive 

representation to support IT investment decisions 

and oversee delivery of prioritised IT programmes 

We adopt a strategy to avoid or mitigate key risks to 

and initiatives

the disruption of IT operations wherever possible.

•  IT function has been strengthened with clear 

alignment between the IT teams, the strategic pillars, 

Examples of risks

business functions and operations

•  Failure to provide technology platforms that meet 

•  Implementation of controls to help maintain the 

customer demands and support innovation could 

continuity of the Group’s IT systems, including 

result in failure to deliver the strategy and loss 

business continuity and IT recovery plans, which 

of revenue

would be implemented in the event of a major failure

•  Failure to provide stable and resilient technology 

•  A tested Group incident management framework 

platforms that meet business demands across retail 

is in place to report, escalate and respond to  

and corporate sites could result in failure to deliver 

high-impact events

the strategy and negatively impact operations due to 

•  Further evolution of the IT operating model with a 

poor system performance and/or system outages

newly created Business Systems Platform function 

to elevate the performance and security of core 

systems, supported by a business-wide 

steering community

•  Core “re-platforming” objectives for critical IT 

systems have been delivered both for Digital and 

Enterprise Resource Planning, addressing key 

operational and security risks

•  Elevated focus on “key risks” to support decision-

making on operating budgets and investment in line 

with the financial needs of the organisation relating 

to the COVID-19 pandemic

•  Adjustment of external technology partner network 

and refocused delivery in line with current risk 

appetite and strategic priorities

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Business interruption 
A major incident impacts countries where the Group operates, has its main locations or where its suppliers are 

located, and significantly interrupts the business. This could be caused by a wide range of events at a country 

level, including geopolitical tensions, natural catastrophe, pandemic or changes in regulations, through to 

localised issues, such as fire, terrorism or quality control failures. 

Risk movement and outlook

The risk level of business disruption has remained the same as last year. There are proven procedures in place to 

manage COVID-19 impacts, new ways of working to manage the UK’s withdrawal from the EU, and measures to 

increase flexibility in the distribution network, for example, enabling digital shipping from our stores in the USA. 

However, there is an increased risk of disruption to the supply chain as a result of geopolitical tensions. We expect 

this risk to maintain a similar level into FY 2021/22. Even though vaccination programmes for COVID-19 are being 

rolled out in various countries, the long-term impact of a more uncertain global economic environment, the potential 

for key suppliers to face financial difficulties, and ongoing political and regulatory changes are still uncertain.

Link to strategy

Actions taken by management

Our Product and Distribution 

•  We have policies and procedures in place designed to ensure the health 

strategic pillars enable us to operate 

and safety of our employees and to deal with major incidents, including 

effectively and efficiently. We 

business continuity and disaster recovery

harness Operational Excellence to 

•  The Group continues to evolve its supply chain organisational design to 

ensure continuity of supply of 

develop its manufacturing base, reducing dependence on key sites 

compliant products and services of 

and vendors

the highest quality to our customers.

•  A Group incident management framework is in place to ensure that 

Our ability to continually execute and 

incidents are reported and managed effectively. Across the Group, our 

operate key sites and factories to 

Incident Management Teams managed over 20 incidents in the year. 

develop, manufacture, distribute 

The two longest running events were related to the COVID-19 pandemic 

and sell our products is a key 

and the civil rights marches in the USA. In both cases, teams worked to 

strategic priority.

mitigate the impact on our employees, customers and the business. 

The remainder of these incidents were localised to fire, flood or weather 

Risk tolerance

related issues or interruptions in the regular running of stores, offices 

We have a low tolerance for risk in 

and systems

this area, particularly in respect of 

•  Our GIMT and Regional Incident Management Teams all take part in 

product safety and quality.

training and incident management exercises involving large parts of the 

Group, our customers and media relations function. Our plans were 

Examples of risks

tested through actual live events, like the COVID-19 pandemic and union 

•  Burberry operates three owned 

strikes, and were found to be effective

factories and a global network of 

•  Our product suppliers and vendors are subject to a quality control 

storage and distribution hubs. 

programme, which includes regular site inspections and independent 

These face typical property risks, 

product testing

such as fire, flood and terrorism

•  Robust security arrangements are in place across our store network 

•  Burberry works with several 

to protect people and products in case of security incidents

suppliers of luxury goods, which 

•  Business continuity plans are in place for our eight main sites, including 

could be difficult to replace 

our three major distribution centres and our two UK factories. Business 

quickly. Their loss could interrupt 

continuity plans are being developed for our third factory, Burberry 

the delivery of core products or a 

Manifattura in Italy 

seasonal range

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Business interruption continued

Examples of risks continued

Actions taken by management continued

•  A serious product quality issue 

•  The Group’s key IT systems are protected to prevent and minimise any 

could result in a product recall

potential interruption. This includes resilient design and the provision of 

•  Socio-political tension, like the 

disaster recovery services to continue operating within pre-agreed times 

Black Lives Matter movement in 

in case of a major incident. Our plans as tested during the year were 

the USA and UK, can significantly 

found to be effective

impair local footfall and trade

•  Management regularly reviews and manages business continuity and 

•  A global health emergency impacts 

disaster recovery risks, recognising that these plans cannot always 

a key market, which reduces 

ensure the uninterrupted operation of the business, particularly in the 

consumption or significantly 

short term

impacts the supply chain

•  A comprehensive insurance programme is in place to offset the financial 

•  Geopolitical tensions lead to trade 

consequences of insured events, including fires, flood, natural 

disruption between key countries 

catastrophes and product liabilities

resulting in an inability to move 

product between countries 

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COMPLIANCE RISKS

Regulatory risk and ethical/environmental standards 
The Group’s operations are subject to a broad spectrum of national and regional laws as well as regulations in 

the various jurisdictions in which we operate.

These include product safety, trade marks, bribery and corruption, competition, data, corporate governance, 

employment, tax, trade compliance and employee and customer health and safety. Changes to laws and 

regulations, or a major compliance breach, could have a material impact on the business.

Risk movement and outlook

The relative significance of this risk has increased because of the changing regulatory environment despite the 

proactive and mitigating steps we have taken to ensure compliance.

Link to strategy

Actions taken by management

Compliance with applicable laws and 

•  The Group monitors and seeks to continuously improve 

regulations and behaving in accordance with 

processes to gain assurance that its licensees, suppliers, 

our values as a business underpin all our 

franchisees, distributors and agents comply with the Group’s 

strategic pillars.

Risk tolerance

contractual terms and conditions, its ethical and business 

policies, and relevant legislation

•  Specialist teams at corporate and regional level, supported by 

In complying with laws and regulations, 

third-party specialists where required, are responsible for 

including customer and employee safety, 

ensuring the Group’s compliance with applicable laws, ethical 

environmental and ethical legislation relevant 

and business policies and regulations, and that employees are 

to our operations and supply chain, as well as 

aware of the policies, laws and regulations relevant to their 

bribery and corruption, we have a low 

roles

tolerance for risk.

•  Ethical trading, environmental sustainability and community 

investment matters reported to the Ethics Committee, Risk 

Examples of risks

Committee and the Board

•  Regulatory non-compliance

•  Annual independent and internal assurance processes are in 

•  Failure by the Group or associated third 

place to monitor compliance in a number of key risks, with 

parties to act in an ethical manner 

results reported to our Ethics Committee, Risk Committee and 

consistent with our Code of Conduct, 

Audit Committee

Responsible Business Principles and our 

•  We have an established framework of policies that aim to drive 

Responsibility agenda with regard to model 

best practice across our direct and indirect operations, 

wellbeing, for example 

including our Responsible Business Principles and Global 

•  Non-compliance with labour, human rights 

Environmental Policy. Policies (available on Burberryplc.com) 

and environmental standards across our 

are owned by senior leadership and are issued to supply chain 

own operations and extended supply chain 

partners and form part of our contractual agreements with 

could result in financial penalties, disruption 

supply chain partners. Implementation of these policies is 

in production and reputational damage to 

monitored on a regular basis

our business

•  In FY 2020/21 we updated and consolidated our Code of 

•  Failure to comply with GDPR and/or 

Conduct for our people and third parties into one 

equivalent applicable data protection 

comprehensive document

legislation globally

•  We have established a Data Privacy Steering Committee to 

oversee compliance with applicable data legislation

•  International tax reform is a key focus of attention with 

significant developments reported to the Audit Committee

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Regulatory risk and ethical/environmental standards continued

Examples of risks continued

Actions taken by management continued

•  Tax is a complex area where laws and their 

•  We have a wide range of programmes to support the 

interpretations change regularly. Non-compliance by 

communities we operate in, as well as those of our 

Burberry and its associated third parties in this area 

supply chain and the wider luxury industry. 

could result in unexpected tax and financial loss

Community programmes focus on tackling 

educational inequality and building cultural capital, 

supporting social and economic development in 

remote communities and fostering community 

cohesion and employability skills 

•  Launch of annual mandatory training to employees 

and to targeted functions to ensure awareness and 

compliance with our policies governing anti-bribery 

and anti-corruption, Market Abuse Regulations, 

annual conflict declarations, criminal finances, 

anti-money laundering and privacy

•  Our culture and policies encourage employees to 

speak up and report any issues without fear of 

retribution. A global confidential employee helpline is 

in place in almost all countries where we have retail or 

corporate locations, and where it is legally permitted. 

All calls and emails are logged and independently 

reviewed and followed up. During the year, 158 cases 

were received and the results and themes are 

reviewed by the Ethics Committee. No significant 

issues were identified from these cases during 

FY 2020/21

•  During FY 2020/21, our Responsibility team provided 

training on the Modern Slavery Act to 158 members 

of our internal supply chain, sourcing, internal 

manufacturing and product teams. We have also 

focused on raising awareness among our key finished 

goods vendors

•  In accordance with our Anti-Bribery and Corruption 

Policy, annual training is required to be performed. 

This year the annual e-learning module was rolled out 

to all 2,859 corporate, manufacturing and retail 

colleagues of manager level and above. The training 

reached a 99% completion rate. Any incidents or 

potential areas of concern are investigated by highly 

experienced investigators in our Asset and Profit 

Protection team and ABAC risks are covered as part 

of the scope of Internal Audit reviews. During the 

year there were no ABAC-related issues

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Intellectual property and brand protection 
Sustained breaches of Burberry’s IP rights or allegations of infringement by Burberry pose risk to the brand. 

Counterfeiting, copyright, trade mark and design infringement in the marketplace could reduce the demand for 

genuine Burberry merchandise and impact the luxury positioning of the brand. 

Failure to implement appropriate brand protection controls in connection with our commitment to stop 

destroying unsaleable finished products could negatively impact the integrity and the luxury positioning 

of the brand.

Risk movement and outlook

The likelihood of risk remains the same since the last report in light of continued brand heat under our creative 

direction; the frequent launch of new designs and motifs, which may not always be immediately protected, and the 

potential increase of sales in the parallel market.

Link to strategy

Actions taken by management

Protecting the integrity of the brand, safeguarding and 

•  The Group’s global Brand Protection team is 

elevating its luxury position, complying with applicable 

responsible for brand protection efforts globally, 

laws and regulations and doing the right thing underpin 

online and offline. Where infringements are 

all our strategic pillars.

identified these are addressed through a mixture 

of criminal, civil and administrative legal action and 

Risk tolerance

negotiated settlements

We have a low tolerance for risk in protecting the 

•  Trade marks, copyrights and designs are registered 

integrity of the brand, asserting our IP rights and 

globally across all appropriate categories 

ensuring due respect is given to the IP rights of others.

•  The Brand Protection team partners closely with the 

Examples of risks

design teams to ensure that our products do not 

infringe the rights of third parties and to ensure 

•  Counterfeiting, copyright, trade mark and design 

that we have adequate protections in place prior to 

infringement in the marketplace can reduce the 

market entry

demand for genuine Burberry merchandise and 

•  The team explores new and emerging threats and 

impact revenues

ways to combat threats

•  Unauthorised use of trade marks and other IP, as well 

•  The team partners regionally with enforcement 

as the unauthorised sale of Burberry products and 

agencies and digital platforms to minimise the 

distribution of counterfeit products, damages 

visibility of counterfeit and infringing products both 

Burberry’s brand image and profits

online and offline

•  Brand heat as well as sophistication in counterfeiters’ 

•  We aim to disrupt the flow of counterfeit products by 

ability to manufacture at pace have increased 

enforcing at source level

infringements and counterfeiting of our brand

•  Brand protection controls have been implemented 

•  New branding may not immediately be protected and 

to safeguard the brand in connection with our 

we must rely on national laws to secure IP rights, 

commitment to stop destroying unsaleable 

which afford varying degrees of protection and 

finished products

enforcement opportunities depending on the country 

•  Increased cancellation actions by third parties in 

response to claims of infringement as well as increase 

in bad faith filings in China

•  Allegations from third parties of IP infringement by 

Burberry could negatively impact Burberry’s 

reputation, result in claims and financial loss through 

withdrawing infringing products

•  Distribution outside of our authorised network and 

parallel trade could negatively impact the demand 

for Burberry products and negatively impact our 

luxury reputation

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Climate change 
The success of our business over the long term will depend on the social and environmental sustainability of 

our operations, the resilience of our supply chain and our ability to manage any potential climate change 

impacts on our business model and performance.

As the global climate crisis becomes more critical, we recognise the importance of addressing long-term 

sustainability challenges and potential impacts of climate change on our business in reputational, operational 

and financial terms. Failure to implement appropriate cross-functional action plans and strategies, 

incorporating the recommendations of the TCFD and Science Based Target initiative (SBTi), could hinder 

efforts to mitigate long-term risks and future-proof our business.

Risk movement and outlook

The risk of climate change continues to be an increasing area of scrutiny globally and will continue to increase 

incrementally year on year without significant science-based global mitigation efforts, from government, business 

and their value chains and collaboration from wider industry and civil society. The Group’s ability to mitigate this risk 

has remained flat. 

Link to strategy

Actions taken by management

Our commitment to being an industry leader in 

responsible and sustainable luxury underpins our vision 

Physical risks
•  Building on our work in FY 2018/19 and FY 2019/20, 

to establish ourselves firmly in luxury fashion and 

during FY 2020/21 we developed a quantitative 

deliver sustainable, long-term value. 

scenario-based analysis of climate-related risks that 

Our commitment to be Net-Zero by 2040 and our 

could impact the value chains of Burberry’s key 

science-based targets across scopes 1, 2 and 3 

commodities. For more information see 

emissions form part of our response to climate change 

pages 133 to 137

and our strategy to future-proof our business.

•  To understand the key climate-related risks to 

Risk tolerance

Burberry, the cross-functional TCFD working group 

undertook a risk assessment across Burberry’s 

We have a low tolerance for risk when it comes to 

business to identify the key risks and vulnerabilities 

protecting the human and environmental resources on 

for our key commodities, both in terms of physical 

which we all depend. However, given the long-term 

and transitional risks. Multi-hazard risk maps were 

nature of some sustainability risks and the level of 

used to evaluate which hazards (such as drought, 

uncertainty associated with their occurrence and 

heat stress and flooding) and vulnerabilities (including 

impact, we accept that some risks are inevitable. We 

property damage and decreased productivity) had the 

therefore focus on helping to minimise global risks while 

most material impacts

building resilience in our operations and supply chain.

•  In the short term, we are conducting specific analysis 

Examples of risks

Physical risks
Acute 

of the acute risk of our locations and operations

•  We developed a quantitative scenario-based analysis 

of material climate-related risks for the supply chains 

of Burberry’s key commodities. The scenario analysis 

•  Increased severity of extreme weather events, from 

was based on 2°C and 4°C scenarios, which reflect a 

floods to droughts, could cause disruption in our 

“best” and “extreme worst” case, and for which there 

supply chain, impact our business model and affect 

is sufficient quantity and quality of data available

the sourcing of raw materials, as well as the 

•  In our own operations and supply chain we continue 

production and distribution of finished goods

to use the WWF water risk assessment tool and the 

Aqueduct Water Risk Atlas to identify current risks, 

anticipate potential future strains on water resources 

and understand emerging long-term risks

•  We use our Net-Zero target and science-based 

targets to focus our efforts in order to address 

our GHG emissions along our entire value chain 

(see page 86)

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Climate change continued

Examples of risks continued

Physical risks continued
Chronic

Actions taken by management continued

•  We support a number of industry initiatives that 

address climate change impacts, including the British 

•  Our industry is sustained by many agricultural and 

Retail Consortium’s Net Zero commitment, RE100, 

manufacturing communities around the world. 

Ellen MacArthur Foundation’s Make Fashion Circular 

Longer-term shifts in climate patterns and loss 

Initiative, New Plastics Economy Global Commitment, 

of biodiversity caused by changes in precipitation 

UN Fashion Industry Charter for Climate Change, 

patterns, rising mean temperatures and rising 

The Fashion Pact, Accounting for Sustainability 

sea levels could cause social, economic and 

and SFA 

operational challenges

•  We invest in programmes that help to sustain our 

•  Failure to address and mitigate these risks could 

industry and supplier communities, specifically 

result in resource availability limitations (for example, 

initiatives that support social economic development 

cotton, leather and cashmere) and disruptions to key 

in remote communities and promote more sustainable 

business and supply chain operations

herding practices in the cashmere industry, working 

Transitional risks
Policy and legal

with SFA, PUR Projet and Oxfam. In addition, we 

also support programmes that build employability 

skills in the circular economy, with partners including 

•  Increased regulation and more stringent 

Elvis & Kresse and Progetto Quid 

environmental standards could impact our business 

•  We have a Regeneration Fund to support nature-

by affecting operational and production costs and 

based compensation and insetting projects in the 

flexibility of operations

Market

supply chain that will reduce the carbon impact of key 

raw materials our industry depends on, and improve 

•  Resource scarcity, coupled with increasing demand 

biodiversity and local producer livelihoods 

and changes in customer behaviour, could affect 

•  We continuously engage and educate employees 

the production, availability, quality and cost of 

around the topic of climate change through focused 

raw materials

Technology

events, strategic communications, volunteering 

opportunities and through our network of 

•  Substitution and transition costs associated with 

Responsibility Champions

implementing new low impact technologies

Reputation

•  Failure to meet consumer demand for sustainable 

Transitional risks
•  As part of the quantitative scenario-based analysis of 

products and services could threaten our relationship 

climate-related risks conducted in FY 2020/21, we 

with customers, employees, regulators and interest 

modelled the impact of transitional risks such as 

groups, which could impact Group revenues 

the introduction of mandatory, globally applied 

carbon taxes

•  Through our memberships with various industry 

bodies, associations and external assurance partners, 

we contribute to consultations and keep informed of 

upcoming environmental legislative changes

•  Environmental sustainability matters are reported to 

the Sustainability Steering Committee, the Ethics 

Committee, the Risk Committee and the Board

•  Our longstanding responsibility programmes, coupled 

with our Responsibility goals, are driving continuous 

improvements in moving beyond social and 

environmental compliance

•  We identify and explore scarce resources while also 

developing alternative materials through research 

and development. For example, in FY 2020/21 we 

worked in partnership with HKRITA to develop a 

system to recycle post-consumer leather goods

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Climate change continued

Actions taken by management continued

•  Our target is for 100% of our products to have more 

than one positive attribute by 2022

•  We continue to increase our sustainable product mix, 

by including recycled content, bio-based materials 

and more sustainable cotton in our collections. During 

FY 2020/21 we established new raw material 

sourcing and traceability targets. Full details can be 

found in the ESG section on pages 60 to 91 

•  In FY 2020/21 we expanded our product sustainability 

messaging to make customers aware of improved 

sustainability credentials, through the ReBurberry 

Edit and BConscious label. This includes dedicated 

sustainability labelling across all key product 

categories. The labels provide customers with an 

insight into the industry-leading environment and 

social credentials of the Burberry programme. 

The pistachio-coloured sustainability labels indicate 

how a product meets a range of externally assured 

stringent criteria. Defined as “positive attributes”, 

these include the amount of organic content or 

recycled natural fibres used in materials 

•  As part of the scenario analysis, we assessed 

long-term technological trends that could 

significantly impact our business model

•  Our IT Innovation team is exploring new systems and 

ways in which sustainability priorities can be 

supported by advancements in technology

•  We continue to increase our focus on a zero-waste 

mindset across the business and have a clearly 

defined waste hierarchy. We have established a waste 

baseline and are setting targets and KPIs that will 

cover operational, manufacturing and finished goods 

waste as well as packaging. Since FY 2018/19 we 

have publicly committed to not destroy unsaleable 

finished products 

•  Our climate goals are approved by the SBTi. We also 

advanced our climate change commitments during 

the year by committing to be Net-Zero by 2040

•  In line with the increased expectations of our 

stakeholders, we are providing greater transparency 

in our corporate reporting, as well as participating in 

a number of ESG investor indices, including the 2020 

Dow Jones Sustainability Index and the CDP A List, 

and achieved Gold Class Distinction in S&P Global’s 

Sustainability Yearbook in 2021

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Strategic Report  |  Task force on Climate-Related Financial Disclosures (TCFD)

TASK FORCE ON CLIMATE-
RELATED FINANCIAL 
DISCLOSURES

The climate crisis is accelerating, and Burberry’s objective is 
to help reduce global warming levels to those defined by the 
Paris Agreement of 2°C or less, by mid-century. 

We believe this means achieving a Net-Zero emissions 

the CO&FO, who is also the Co-Chair of the Prince’s 

world by 2040, a decade ahead of the Paris Agreement. 

Trust CFO Leadership Network for the Accounting for 

To achieve the goals of the Paris Agreement, we 

Sustainability initiative, the Chief Supply Chain Officer, 

recognise the importance of disclosing climate-related 

the Chief People Officer, the Head of Ready to Wear, 

risks and opportunities in line with the recommendations 

Senior Vice President Strategy, Vice President 

of the TCFD. 

Corporate Responsibility and Vice President 

Corporate Relations.

The success of our business over the long term will 

depend on the social and environmental sustainability of 

The cross-functional TCFD working group, which 

our operations, the resilience of our supply chain and our 

includes members from the Risk Management, 

ability to manage the impact of any potential climate 

Finance and Responsibility teams, has defined the risk 

change on our business model and performance. 

management methodology and approach for identifying 

and assessing climate-related risks. The TCFD working 

Our longstanding commitment to sustainability is 

group reports to the Risk Committee, which is chaired 

evidenced by our issuance of a Sustainability Bond, 

by the CO&FO. In addition, our Enterprise Risk 

the proceeds of which will be used to finance eligible 

Management process enables us to identify, assess and 

sustainable projects, as well as our inclusion in the 

manage all risks, both existing and emerging, that may 

CDP 2020 A List, a group of companies leading the 

impact our strategic objectives. When sustainability and 

way to a more sustainable future.

climate-related risks are assessed, existing mitigating 

In implementing the recommendations set by the 

relevant and appropriate, additional activities and 

TCFD, we have provided a summary of the actions we 

controls are implemented. Progress against these 

have taken to review the key risks and opportunities 

mitigating activities is assessed by the Risk Committee, 

arising from climate change, and the potential impacts 

and is subject to independent and objective review by 

activities and controls are highlighted, and, where 

on our business.

Governance
The Board takes overall accountability for the 

management of all risks and opportunities, including 

Internal Audit as part of the annual audit plan. The Audit 

Committee reviewed the work performed by the TCFD 

working group, including progress against the four 

TCFD pillars and proposed disclosure.

climate change. Our CEO is responsible for oversight of 

The remuneration of the Executive Directors is partly 

our climate change agenda. The Board receives updates 

linked to our progress in building a more sustainable 

on sustainability-related matters at least once a year, 

future. More details of this are set out in the Directors’ 

including those related to climate change.

Remuneration Report on pages 180 to 203.

The Group’s strategy on environmental and climate-

related impacts is governed by the Sustainability 

Steering Committee, which convenes three times per 

year to review progress, and is chaired by the CEO, who 

is also on the steering committee of the Fashion Pact. 

The Sustainability Steering Committee is attended by 

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Strategic Report  |  Task force on Climate-Related Financial Disclosures (TCFD)

Strategy and risk management
Climate change has been identified as a principal risk to 

We have implemented a number of initiatives to help 

inform our longer-term strategy. These are discussed 

Burberry, which has the potential to impact our business 

further in the ESG section (pages 60 to 91). We have 

in the short, medium and long term. The physical risks 

also initiated conversations with key raw material 

and opportunities that we face from climate change 

commodity partners to gain deeper insights into the 

include water scarcity and raw material availability. 

most material climate change risks for each commodity 

The transitional risks and opportunities include changing 

in order to understand how we can mitigate these risks 

consumer preferences and future policy and regulation. 

and build innovative solutions. 

The process for assessing and identifying climate-

During FY 2020/21, we developed a quantitative 

related risks is the same for all principal risks and is 

scenario-based analysis of climate-related risks that 

described on pages 106 to 107. 

For each principal risk we have a risk management 

could impact the value chains of Burberry’s key 

commodities: leather, cotton and cashmere. 

framework detailing the controls we have in place and 

The cross-functional TCFD working group used our 

those responsible for managing both the overall risk 

climate change scenario analysis performed in 

and the relevant mitigating controls. We monitor risks 

FY 2019/20 and FY 2018/19 to model the risks of 

throughout the year to identify changes in the risk 

climate change focused on our key commodities. 

profile. Management of climate-related risks is 

This included aligning our qualitative climate scenarios 

distributed throughout the organisation depending on 

with industry reference scenarios using Representative 

where the risk resides. For example, climate risks in 

Concentration Pathways (RCPs), which are used by 

relation to raw materials in the supply chain are 

climate scenario scientists to model the potential 

managed by our procurement team responsible for 

physical changes in the climate between now and 2100. 

buying commodities.

Complementing the RCPs, we also used Shared 

Socioeconomic Pathways (SSPs) data, which is employed 

In September 2020, Burberry issued a £300 million, 

to model the potential socioeconomic changes needed to 

five-year Sustainability Bond. This was the first 

tackle climate change between now and 2100.

sustainability labelled bond issued by a luxury company 

and diversifies Burberry’s sources of funding, introducing 

To understand the key climate-related risks to Burberry, 

long-term financing into the Company’s capital 

the cross-functional TCFD working group undertook a 

structure. The proceeds will be used to finance and/or 

risk assessment across Burberry’s business to identify 

refinance eligible sustainable projects as described by 

the key risks and vulnerabilities for our key commodities, 

Burberry’s Sustainability Bond Framework, inextricably 

both in terms of physical and transitional risks.  

linking Burberry’s medium-term financing to sustainable 

Multi-hazard risk maps were used to evaluate which 

projects and driving our climate change agenda.

hazards (such as drought, heat stress and flooding) and 

vulnerabilities (including property damage and decreased 

productivity) had the most material impacts.

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Strategic Report  |  Task force on Climate-Related Financial Disclosures (TCFD)

Risks and impacts aligned with TCFD recommendations

Raw Materials Cultivation  

Manufacturing  

Distribution  

Customer

End of Life

and Processing

and Packaging

and Retail

Estimated share of carbon emissions

45-50%

15-20%

20-25%

0-5%

0-5%

Long-term shifts in precipitation patterns, rising temperatures and sea levels, and increased  

severity of weather-related events, such as flooding and drought. 

Physical risks

Changes in availability and cost 
of raw materials

Decreases in productivity and disruption to processes

Damage to property and assets

Transitional risks

Occur when moving towards a low-carbon economy.

Increased compliance costs and reporting obligations

Increased costs from introduction of carbon taxes

Substitution and transition costs to lower emissions technology

Shifts in consumer preferences

135

Strategic Report  |  Task force on Climate-Related Financial Disclosures (TCFD)

Risks and impacts aligned with TCFD 
recommendations
Based on our scenario analysis, we developed a 

We will update our scenario modelling as more climate 

data becomes available. In addition, we will assess the 

risks and opportunities presented by potential shifts in 

quantitative analysis of the impact from climate-related 

consumer preferences.

risks on Burberry’s supply chain for the key commodities. 

The analysis included an assessment of the impact of 

The results of our scenario analysis will be used to 

the most material physical and transitional risks in two 

ensure the necessary mitigating controls are in place, 

distinct scenarios: 2°C and 4°C pathways to the 

support Burberry’s risk management activities and 

year 2050.

inform future business strategies.

The 2°C and 4°C scenarios are constructed on the basis 

Our approach and commitment to sustainability has 

that average global temperatures will have increased by 

been recognised by inclusion in the Dow Jones 

2°C and 4°C by the year 2100. As informed by our 

Sustainability Index for the sixth consecutive year, 

Net-Zero targets, Burberry believes the world should 

achieving our highest ever score in 2020. In addition, 

seek to limit global temperatures to 1.5°C above 

Burberry received Gold Class Distinction in the S&P 

pre-industrial levels. 

Global Sustainability Yearbook in 2021.

However, we have modelled scenarios based on 2°C and 

4°C scenarios, which reflect a “best” and “extreme 

Metrics and targets
We have been measuring and reporting our energy 

worst” case, for which there is sufficient quantity and 

consumption and carbon emissions since FY 2012/13 and 

quality of data available. We have chosen to model our 

water consumption since FY 2016/17, which are assured 

scenarios to 2050 as this represents a medium-term 

by PwC.

period, in which we are broadly able to influence current 

or upcoming decisions around strategies, capital 

We align our reporting against climate-related metrics 

allocations, costs, and revenues.

to recognised standards, including the GHG Protocol. In 

addition, we have Company targets, which cover absolute 

Our analysis on the key commodities illustrates that, 

energy and carbon reductions, renewable energy 

without action, both scenarios present financial risks to 

procurement and delivery of products with positive 

Burberry. These financial risks predominantly result 

attributes (covering social and environmental metrics). 

from increased cost of raw materials, decreased 

productivity, and the potential impact of carbon taxes in 

Further information on our non-financial KPIs can be 

the 2°C scenario. However, we have also identified that 

found on page 45. Performance is measured against 

the financial impact of physical hazards causing damage 

the aforementioned targets and metrics, and, where 

to property and assets is limited over this time period. 

appropriate, senior leadership team members have direct 

accountability against meeting Company targets.

With respect to transitional risks, our climate targets 

are one of the ways we mitigate the risk of future policy 

and regulation, including carbon taxes. In FY 2020/21, 

93%^ of our electricity consumption was powered by 

renewable sources. We are on track to meet our 2022 

target to have 100% of renewable electricity sourced in 

our direct operations.

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Strategic Report  |  Task force on Climate-Related Financial Disclosures (TCFD)

Two of our GHG reduction targets are recognised as 

We have revised our ambitions beyond 2022 to meet a 

science-based: to reduce absolute scope 1 and 2 GHG 

Net-Zero 2040 goal, which will include a transition road 

emissions by 95% by 2022 and to reduce absolute 

map for reducing GHG emissions. We recognise that 

scope 3 GHG emissions by 30% by 2030, both from 

meeting our climate-related targets is dependent on 

a FY 2016/17 base year. 

collective action and focus. Foremost are countries 

implementing their Paris commitments and increasing 

•  Scope 1 and 2 target focuses on GHG emissions from 

them to more ambitious levels. Improving the market 

our direct operations (including electricity and gas 

conditions for clean energy supply, such as the rate of 

consumption at our stores, offices, internal 

installation of renewable electricity in many countries, 

manufacturing and distribution sites) 

reducing costs and the availability of purchase power 

•  Scope 3 target relates to indirect GHG emissions 

agreements will help shift the rate of decarbonisation 

in our extended supply chain (such as from the 

at scale. We believe we have a role in helping to shape 

sourcing of raw materials and manufacturing of 

the policy and regulation required and are working 

finished goods)

collaboratively with partners, suppliers and other 

organisations to achieve our ambition, including the 

This year we also increased our commitments to 

United Nations Global Compact, the Fashion Pact, 

sustainable raw materials and have set 2025 targets to 

The UN Fashion Charter, RE100 and the Prince’s 

source 100% organic cotton, 100% certified leather and 

Trust Accounting for Sustainability project.

100% recycled nylon and polyester.

Our Sustainability Bond (see pages 92 to 93) requires 

Groups (Accounts and Reports) Regulations 2008 as 

annual reporting on how proceeds have been allocated to 

amended by the Companies Act 2006 (Strategic Report 

eligible sustainable projects, any unallocated proceeds, 

and Directors’ Report) Regulations 2013, our GHG 

In line with the Large and Medium sized Companies and 

and an impact review.

emissions are set out on page 86. Each year PwC 

provides limited assurance over environmental metrics, 

In addition, we monitor the percentage of low-carbon 

including carbon emissions data.

products, which comprise recycled or bio-based content, 

as well as those which are manufactured in facilities 

proactively reducing their emissions impact. When 

defining metrics and targets we consider them in 

two ways: 

Mitigation metrics

Monitoring metrics

% reduction in absolute 

energy consumption

% of energy procured from 

renewable sources

% reduction in location-
based tCO2e versus base 
year (FY 2016/17)

% reduction in market-
based tCO2e versus base 
year (FY 2016/17)

% of low-carbon products

tC02e reductions in scope 3 
emissions

To date, in line with our Science Based Targets, we have 

reduced our scope 1 and 2 emissions by 84% compared 

to FY 2016/17 and reduced our scope 3 emissions from 

purchased goods and services by nearly 8,700 tonnes.

137

Strategic Report  |  Risk Management Activities in FY 2020/21

RISK MANAGEMENT 
ACTIVITIES IN FY 2020/21

The Board and its Committees undertook a number of risk management activities throughout the year.

Identification of risks

Management actions and deep dives

Monitoring of risks
We identify and review risk through two processes:

Compliance functions provide independent assurance to 

management, the Audit Committee and the Board on the 

•  A “bottom-up” process undertaken across the 

effectiveness of management actions.

Group’s business areas and functions to identify and 

manage risks in their areas

Our Internal Audit function periodically reviews the risk 

•  A “top-down” process overseen by the Risk 

management process. Third-party reviews have been 

Committee to identify key risks to our 

performed on cybersecurity and health and safety.

strategic priorities

During the year, the key risks identified through these 

strategic pillar undertake regular reviews of progress 

two processes were mapped against each other and 

towards our strategy with the Executive Committee and 

were reviewed and revised to reflect changes in the 

the Board. Additionally, we have undertaken a number of 

business and the external environment. 

“deep dives” at Board and Audit Committee level into 

Our Strategy team and the business owners for each 

the management of the risks being examined:

The Group principal risks were then regrouped to 

produce a revised schedule of principal risks, which were 

•  COVID-19: the GIMT continued to coordinate the 

discussed at our Risk Committee and presented to the 

business response to the COVID-19 outbreak 

Audit Committee in May 2021.

•  Strategy: an exercise was performed with the 

Emerging risks
Potential emerging risks have always been an area of 

Executive Committee to identify the risks to 

delivering the new strategic objectives. This was 

reviewed and presented to the Board

focus, however, an exercise has been performed to 

•  Climate change: presentation to the Risk and 

identify and disclose these. 

Strategic risk
An exercise was performed with the Executive 

Audit Committees on climate-related risks and 

opportunities, as well as committing to implementing 

the recommendations of the TCFD

•  Digital: Board presentation on Digital strategy and 

Committee to identify the risks to delivering the 

technology risk presented by the senior digital 

strategic objectives. This was reviewed and presented to 

leadership team

the Board.

•  Image and reputation: a deep dive analysing the 

threats to the Group’s image and reputation 

Risk appetite
The Group’s risk appetite and tolerance levels were 

•  Risk appetite: the Board performed its annual review 

and discussion of the Group Risk Appetite statement 

presented to the Board and approved in March 2021. 

in March 2021

These will be used to set tolerance limits and target 

•  IT/Cyber: report to each Audit Committee on IT 

risks for each of the principal risks and refine 

and cybersecurity

mitigation plans.

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Strategic Report  |  Risk Management Activities in FY 2020/21

Identification of risks

Management actions and deep dives

•  Compliance and legal: regular reports on compliance 

matters and risks to the Ethics and Risk Committees, 

including updates on IP, legal matters, health and 

safety, data privacy and compliance with GDPR

•  Talent management: annual discussion on 

succession planning at the Nomination 

Committee meeting

•  Operational: presentations to the Board on inventory 

and the supply chain, regular reports on quality risks

•  Financial: presentation to the Audit Committee on 

the Group’s Tax Policy

•  Change programmes: presentation to the Board on 

the Group’s major transformation programmes 

across IT and HR

•  The UK’s withdrawal from the EU: the Group has 

engaged proactively with key external stakeholders 

and established a cross-functional internal steering 

committee to implement operational actions as a 

result of the UK’s withdrawal from the EU in 

December 2020 

139

Strategic Report  |  Our Viability Statement

OUR VIABILITY  
STATEMENT

Corporate planning process
Burberry’s annual corporate planning process consists of 

The Group’s strategy is set out on pages 24 to 43. Key 

strategic focus areas to respond to the current industry 

preparing a long-term strategic plan, forecasting the 

backdrop are:

current year business performance and preparing a 

detailed budget for the following year. These plans form 

•  Brand: a strong luxury positioning is paramount during 

the basis for assessing the longer-term prospects of the 

this period. Burberry will continue to strengthen its 

Group. Our strategic planning process includes detailed 

luxury positioning, including prioritising investment in 

reviews of the budget, forecasts and long-term plan by 

inspiration. In this environment, consumers are likely 

our CEO and CO&FO in conjunction with our regional 

to become increasingly discerning in their purchases, 

and functional management teams, followed by a 

orientating towards strong brands, and market 

presentation and discussion of the strategic plan at the 

performance is likely to polarise further between 

Board. Delivery against the plan is monitored through 

luxury and mass and accessible fashion. Diminished 

our monthly reporting on actual performance, the 

demand in certain markets is also likely to increase 

annual budget process and subsequent forecast 

competition and reinforce the importance of investing 

updates (see pages 36 to 37).

in brand and inspiration 

•  Localisation: the COVID-19 outbreak has resulted in 

The key assumptions considered in our strategic plan 

reduced travel and disparate economic growth by 

are future sales performance by product, channel and 

region. This continues to make a localised approach 

geography, expenditure plans, cash generation, and 

more important. In line with this, we will continue to 

that there is no material long-term impairment to the 

adopt tailored and bespoke localised plans to ensure 

Burberry brand. We also consider the Group’s projected 

we optimise revenue opportunities in all markets

liquidity, balance sheet strength and the potential impact 

•  Direct to consumer and digital: the COVID-19 crisis 

of the plan on shareholder returns. Where appropriate, 

had a continuous impact on luxury distribution 

we have made adjustments to our planning process and 

throughout 2020 and is likely to continue to 

key assumptions as a result of the impact of COVID-19 

impact 2021. With wholesale facing short-term 

as detailed below.

challenges, the crisis has demonstrated the 

importance of a direct-to-consumer approach, 

Assessment of prospects and impact of 
COVID-19
In early 2020, the COVID-19 outbreak severely impacted 

particularly digital. In this respect Burberry is well 

positioned. In FY 2020/21, we generated over 80% of 

our sales through the retail channel and we continue to 

communities worldwide, which affected the luxury 

demonstrate leadership in digital

market and our business. We remain confident in our 

•  Product, inventory and supply chain: in the short 

ability to consolidate our position in luxury fashion and 

term, we expect a greater consumer shift towards 

remain committed to the strategic vision for Burberry. 

leather goods offering, casualwear and entry price 

Our strategic initiatives have been shaped to the current 

points. Again, Burberry is well positioned in this 

pandemic situation with focused execution to ensure a 

respect having transformed its product offer, including 

continuing successful recovery. 

its leather goods assortment. We have been improving 

supply chain agility and amending our seasonal 

calendar to optimise sell through of our current and 

future collections 

140

Strategic Report  |  Our Viability Statement

•  Balance sheet and liquidity: managing the COVID-19 

crisis required very tight control of cost and cash 

management. We have prepared and delivered cost 

and cash mitigation plans during the year and will 

continue to closely monitor costs and cash as we 

navigate out of the pandemic. Our objective is to 

manage the business efficiently and flexibly, 

maintaining control and preserving the long-term 

value of the Burberry brand while ensuring we 

secure the financial headroom required to fuel 

•  It is sufficient to almost cover all currently approved 

capital expenditure projects

•  As the Group has little contracted income, and as 

most current business development projects will 

be completed in the three-year period, projections 

beyond this period will contain long-term 

growth assumptions

Scenarios
A range of scenarios have been developed. These 

growth as market opportunities arise. The business 

scenarios were informed by a comprehensive review 

is expected to remain strongly cash generative 

of the macroeconomic scenarios using third-party 

creating further optionality for investment or 

projections of scientific, epidemiological and 

increased returns to shareholders

macroeconomic data for the luxury fashion industry: 

We remain confident in our strategic direction. 

•  The Group central planning scenario reflects a 

Our priorities as we navigate through this period of 

balanced projection with a continued focus on 

uncertainty will be to focus our investment on market 

growing markets, maintaining momentum built in 

and channel opportunities as countries recover from the 

FY 2020/21 as part of the customer strategy, with 

pandemic and to maintain sufficient liquidity to manage 

growth in FY 2022/23 and FY 2023/24 

the business. 

•  As a sensitivity, this central planning scenario has 

been flexed to reflect a 26%, 15% and 9% downgrade 

Viability assessment approach
In light of the continued uncertainty of the impact of 

to revenues in FY 2021/22, FY 2022/23 and 

FY 2023/24 respectively, as well as the associated 

COVID-19 on our business, we have prepared a number 

consequences for EBITDA and cash. Management 

of planning scenarios based on a range of assumptions 

consider this represents a severe but plausible 

and potential outcomes. In assessing the viability of the 

downside scenario appropriate for assessing going 

Group, the Board has carried out a robust assessment of 

concern and viability. This was designed to test an 

the principal risks of the Group, including those arising 

even more challenging trading environment as a 

from the COVID-19 virus, as set out in the Risk Report 

result of COVID-19 together with the potential 

on pages 106 to 131, and the principal risks and 

impacts of one or more of the Group’s other principal 

uncertainties as set out on page 106 to 107. The 

risks, as described below

Directors have considered the potential impact of the 

•  For the purposes of the reverse stress test, we have 

risks on the viability of the Group.

Basis of assessment
The assessment of viability has been made with 

considered the plausibility of a scenario that erodes 

the remaining cash headroom by reference to the 

lowest cash level in the annual business cycle. This 

test identified that even under the severe but 

reference to the Group’s current position and 

plausible downside, at the point of the lowest cash 

expected performance over a three-year period to 

level and prior to any other mitigating actions, the 

March 2024. This is considered appropriate for use 

Group can withstand an additional one-off revenue 

by the Directors because:

impact of circa £500 million before the Group runs 

•  It aligns with the Group’s approach to  

long-range planning

out of cash

141

Strategic Report  |  Our Viability Statement

The severe but plausible downside modelled the following 

risks occurring simultaneously:

Funding
In assessing the viability of the Group, the Directors 

have also considered the Group’s current liquidity and 

•  A significant impact on revenue in FY 2020/21 

available facilities (set out in note 28 of the Financial 

compared to the central planning scenario caused by 

Statements), financial risk management objectives and 

the impact of a reputational incident such as negative 

hedging activities (set out in note 28). In our central 

sentiment propagated through social media

planning and severe but plausible downside scenarios, 

•  A longer-term decrease in revenue during the 

the Group maintained the necessary liquidity levels. 

three-year period caused by a resurgence of the 

On 21 September 2020, the Group issued a five-year 

pandemic and store reclosures

£300 million 1.125% unsecured sterling Sustainability 

•  The impact of prolonged recovery of travel to 

Bond. The Group also has access to a £300 million 

2019 levels

RCF, currently undrawn and not relied upon in the 

In modelling the reverse stress test we have also 

considered wider sensitivities as a result of one, or a 

combination of, the other Group principal risks occurring: 

viability assessment. 

Conclusion
Based on this assessment, our Directors have a 

reasonable expectation that the Group will be able to 

•  Foreign exchange volatility impacted by changes to 

continue in operation and meet its liabilities over the 

macroeconomic forces

period to March 2024. In making this statement, the 

•  The impact of one or more of the principal risks arising 

Directors have assumed there is no material long-term 

from one-off events, represented by a £100 million 

impairment to the Burberry brand.

reduction in annual profit and cash, for example 

business or supply chain interruptions within Burberry 

The Strategic Report up to and including page 142 was 

and its vendors as the business recovers from the 

approved for issue by the Board on 12 May 2021 and 

pandemic or a cyberattack resulting in significant 

signed on its behalf by:

loss of data 

This approach provides the Board reasonable comfort 

Chief Executive Officer

Marco Gobbetti

that the Group’s going concern and viability positions 

have been assessed to a severity level, which more than 

accommodates the current assessment of the shape 

and scale of the economic impact of the COVID-19 

pandemic and the impact of one or more of the 

Group’s principal risks. 

142

Strategic Report | Our Viability Statement

CORPORATE GOVERNANCE 
STATEMENT

146 Board Leadership and Company 

166

Composition, Succession and Evaluation

Purpose

146 Chairman’s Introduction

148 Board of Directors

166 Board Evaluation

168 Report of the Nomination 

Committee

Executive Committee

173

Audit, Risk and Internal Control

Corporate Governance Report

173

Report of the Audit Committee

152

153

155

180 Remuneration

180 Directors’ Remuneration Report

204 Directors’ Report

Principal areas of focus for the 
Board during FY 2020/21 

162 Division of Responsibilities 

162 Governance Structure and 
Division of Responsibilities

144

Corporate Governance Statement  |  Board Leadership and Company Purpose

CHAIRMAN’S INTRODUCTION 

“COVID-19 IMPACTED THE 
WAY THE BOARD AND 
BOARD COMMITTEES 
WORKED THROUGHOUT 
FY 2020/21. WE ADAPTED 
OUR PROCESSES TO 
ENSURE THAT WE COULD 
CONTINUE TO OPERATE 
EFFECTIVELY”

Gerry Murphy 

Chairman 

Dear Shareholder,
On behalf of the Board I am pleased to present the 

Stakeholder engagement
The Board recognises its duties and responsibilities to 

Corporate Governance Report for the year ended 

our shareholders and other stakeholders and, during 

27 March 2021. This report describes Burberry’s 

FY 2020/21, continued to partner closely with 

Corporate Governance structures and procedures, 

management to safeguard our colleagues, customers, 

and summarises the work of the Board and its 

communities and our business. More detail regarding the 

Committees to illustrate how we have discharged 

actions the Board has taken to support our stakeholders 

our responsibilities this year.

and consider their interests in its strategic planning and 

decision-making processes is set out on pages 96 to 104. 

As Chair, I am responsible for leading and ensuring an 

effective Board. COVID-19 impacted the way the Board 

The Global Workforce Advisory Forum met twice during 

and Board Committees worked throughout FY 2020/21. 

FY 2020/21. I attended both meetings together with 

We adapted our processes to ensure that we could 

Orna NíChionna, Chair of our Remuneration Committee. 

continue to operate effectively. All of our meetings were 

At the first meeting we sought feedback and advice on 

held virtually and we made changes to the timing and 

Burberry’s response to the pandemic in terms of 

length of meetings to accommodate the various time 

executing our strategy, helping customers and 

zones of our Board members globally. In addition to our 

supporting colleagues and communities. The second 

formal Board and Committee meetings, the Board was 

meeting focused mainly on remuneration topics which 

updated regularly by management on the Group’s 

are discussed in more detail on page 184 of the 

dynamic and agile response to the pandemic. I would like 

Directors’ Remuneration Report. The Board very much 

to pay tribute to my Board colleagues for their flexibility 

appreciates the honest conversations, constructive 

and outstanding support throughout the year and I am 

feedback and valuable insights received from colleagues 

particularly grateful to those who, due to their location, 

across the world through the Forum.

attended meetings at very unsociable hours.

146

Corporate Governance Statement  |  Board Leadership and Company Purpose

Purpose, values and culture
At Burberry, we believe that creativity opens spaces. Our 

Board effectiveness
The Board undertook an externally facilitated review of 

purpose is to unlock the power of imagination to push 

its effectiveness during the year led by Independent 

boundaries and open new possibilities for our people, our 

Audit. The process undertaken and the findings of the 

customers and our communities. We aspire to be 

review can be found on pages 166 and 167 together with 

creatively driven, open and caring, proud of our heritage 

an update on our progress in addressing the actions 

and forward thinking. Our purpose and values inform our 

identified following the FY 2019/20 review.

strategy, decision-making and our relationships with 

stakeholders, and help shape our culture. 

During the year, we acted decisively to embed our 

Compliance with the UK Corporate 
Governance Code
Burberry complied with the requirements of the UK 

purpose and values in decision-making and both internal 

Corporate Governance Code during FY 2020/21 with 

and external communications. As part of this drive, we 

the exception of Provision 38 which refers to Executive 

have evolved critical stages of our people’s experience at 

Directors’ pensions compared to wider workforce. As 

Burberry, for example, by creating a new onboarding 

explained in the Directors’ Remuneration Report, this 

programme, which introduces our purpose and values. 

will be addressed by aligning the pension contribution 

We have also integrated these values into our 

levels for our current Executive Directors with the 

performance assessment process.

maximum rate available to the majority of our UK 

workforce by 1 January 2023.

Board changes during FY 2020/21
Board succession planning has continued to be an 

As a Board, we have adapted to reflect the changing 

important area of focus during FY 2020/21. In 

times we have all experienced. We would like to thank 

July 2020, Jeremy Darroch retired from the Board at 

our people, shareholders and customers for their 

the conclusion of our 2020 AGM following six years’ 

continued support during this unprecedented year. As we 

service. During his tenure, Jeremy was Senior 

look forward to the future, I believe that your Board has 

Independent Director and Chair of the Audit Committee 

the right balance of skills and expertise to continue to 

and his contributions and insights were valued greatly. 

support and challenge management as we strive to 

Dame Carolyn McCall was appointed as Senior 

deliver the next chapter of Burberry’s strategic goals 

Independent Director with effect from 15 July 2020. 

and vision to be the leading British luxury brand. 

Following a recruitment process led by the Nomination 

Gerry Murphy

Committee, we appointed Antoine de Saint-Affrique to 

Chairman

the Board on 1 January 2021. Antoine’s international 

business experience, strong understanding of consumers 

and focus on sustainability will be hugely valuable to the 

Board. Information on his induction process can be found 

within the Nomination Committee Report on page 165.

147

Corporate Governance Statement  |  Board Leadership and Company Purpose

BOARD OF DIRECTORS

As a Board we have 
collective responsibility 
for the long-term 
success of Burberry 
and are accountable to 
Burberry’s stakeholders.

Committee Key

Chair

Dr Gerry Murphy 

(65)

Chairman 

Appointed: 

17 May 2018 

Nationality: Irish

Committees:  N

Marco Gobbetti 

(62)

Chief Executive 

Officer 

Appointed: 

5 July 2017 

Nationality: Italian

Key Skills 

Key Skills 

Marco has spent more than two 

R

N

A

Remuneration Committee

Gerry brings to the Board 

decades working in a variety of 

Nomination Committee

experience of managing business 

executive positions for prestigious 

Audit Committee

transformations and has substantial 

international fashion brands, with a 

international business and senior 

focus on leather goods. He has an 

management experience. With his 

outstanding track record of 

in-depth understanding of UK 

delivering growth in the luxury 

corporate governance requirements 

industry and has a clear vision for 

and his extensive experience in the 

the luxury sector and how it will 

retail sector, Gerry provides the 

evolve. While working at Celine, he 

Board with highly relevant and 

revamped the entire product 

valuable leadership as Burberry 

offering and significantly increased 

continues to focus on delivering 

profits. In the last three years, he 

long-term sustainable value for all 

has led the transformation of every 

our stakeholders.

Experience

aspect of our business and built 

a new Burberry. His extensive 

experience and understanding of 

Gerry has been Chairman of Tate & 

luxury continue to be highly relevant 

Lyle plc since 2017 and was 

to Burberry as we drive forward our 

Chairman of The Blackstone Group 

strategy to accelerate growth and 

International from 2009 to 2019 

deliver significant high-quality value 

and a partner in the firm’s private 

creation.

equity investment unit from 2008 

to 2017. From 2003 to 2008, Gerry 

Experience

was CEO of Kingfisher plc. He 

Marco joined Burberry from the 

previously served as CEO of Carlton 

French luxury leather group Celine, 

Communications plc (now ITV) 

where he was Chairman and CEO 

from 2000 to 2003; Exel plc 

from 2008 to 2016. Marco 

from 1995 to 2000; Greencore 

previously served as Chairman and 

Group plc from 1991 to 1995; and 

CEO of Givenchy and was CEO of 

spent his earlier career with Grand 

Moschino from 1993 to 2004. In his 

Metropolitan plc (now Diageo plc). 

early career Marco worked as 

Gerry has served as a Non-

marketing and sales director at 

Executive Director on the Boards of 

Bottega Veneta, before joining 

British American Tobacco plc 

luxury leather specialist Valextra 

from 2009 to 2017; Merlin 

as managing director. 

Entertainments plc from 2009 

to 2015; Reckitt Benckiser plc 

from 2005 to 2008; Abbey National 

plc in 2004, and Novar plc 

from 1997 to 2003.

148

Corporate Governance Statement  |  Board Leadership and Company Purpose

Julie Brown (59)

Chief Operating 

and Financial 

Officer 

Appointed: 

18 January 2017 

Nationality: British

Key Skills 

Dame Carolyn 

McCall (59)

Senior 

Independent 

Director 

Appointed: 

1 September 2014  

Nationality: British 

Fabiola 

Arredondo (54)

Independent 

Non-Executive 

Director 

Appointed: 

10 March 2015  

Nationality: American

Julie has spent more than eight 

Committees:  A N

Committees:  R N  

years in Chief Financial Officer 

positions in the FTSE 100 and has a 

Key Skills 

Key Skills

strong track record of leading change 

Carolyn has an impressive track 

Fabiola built and led a major division 

and delivering sustainable, long-term 

record in media and is known for her 

of Yahoo! Inc. and brings directly 

value for shareholders. Her extensive 

experience in running international 

relevant international strategic 

experience in financial, commercial 

businesses. While at easyJet plc 

and operational experience in 

and strategic roles and leading major 

Carolyn transformed the company 

the internet and media sectors. 

transformational programmes 

into one of the biggest airlines in 

Through her deep engagement at 

continues to be highly relevant to 

Europe. Carolyn’s clear strategic 

the World Wildlife Fund, Fabiola 

Burberry in the next phase of our 

acumen and strong track record of 

also has considerable experience of 

strategy. Julie is committed to 

driving operational excellence and 

overseeing sustainability initiatives. 

implementing initiatives that support 

managing change makes her an 

Her digital and consumer 

our sustainability goals and is a 

important member of the Board 

background, coupled with her 

passionate champion of diversity and 

as Burberry strives to deliver 

extensive international Non-

women in business.

long-term sustainable value for 

Executive Directorship experience 

all our stakeholders.

make Fabiola an important member 

Experience

Julie joined Burberry from Smith & 

Experience

of the Board.

Nephew where she was the Group 

Carolyn joined ITV plc in 2018 as 

Experience

CFO from 2013-2017. Prior to this, 

CEO. From 2010 to 2017 she was 

Fabiola is currently the Managing 

she was Interim Group CFO of 

CEO of easyJet plc and held a 

Partner of Siempre Holdings, a 

AstraZeneca. During her 25 years with 

number of roles at the Guardian 

private investment firm based in the 

the firm, she held a number of 

Media Group plc, including CEO 

USA. She is also a Non-Executive 

positions across three continents, 

from 2006 to 2010. She has also 

Director at Campbell Soup Company 

covering Group and Business Finance, 

previously served as a Non-

and Fair Isaac Corporation, which 

Strategy and Commercial positions, 

Executive Director of Lloyds TSB, 

are both listed on the New York 

including time as a Regional and 

Tesco plc and New Look Group plc. 

Stock Exchange. Fabiola is also 

Country President. She gained 

In 2008, Carolyn was awarded an 

currently a National Council Member 

extensive mergers and acquisition and 

OBE for her services to women in 

of the World Wildlife Fund and 

transformational experience through 

business and in 2016 a damehood 

Member of the Council on Foreign 

the merger of Astra and Zeneca and in 

for her services to the 

Relations. She has previously served 

her role at Smith & Nephew. Julie is 

aviation industry.

also a Non-Executive Director and 

Audit Chair of Roche Holding Limited. 

She is Ambassador for the Prince’s 

Trust Women Supporting Women 

initiative and co-Chair of The Prince’s 

Accounting for Sustainability Project’s 

CFO Leadership Network. Julie is also 

a member of the Mayor of London’s 

Business Advisory Board and Patron 

of Oxford University Women in 

Business. She is a Fellow of the 

Institute of Chartered Accountancy 

and the Institute of Tax, after 

qualifying with KPMG.

149

as a Non-Executive Director at 

FTSE 100 companies Experian plc 

and BOC Group plc (now Linde 

Group), Saks Incorporated (now 

Hudson’s Bay Company) and Ibex 35 

company Bankinter S.A. She has 

also held Non-Executive 

Directorships at National Public 

Radio, Rodale Inc., Intelsat Inc., 

Sesame Workshop and the World 

Wildlife Fund UK and USA. Fabiola 

also held senior operating roles at 

Yahoo! Inc., the BBC and 

Bertelsmann AG.

Corporate Governance Statement  |  Board Leadership and Company Purpose

Ron Frasch (72)

Independent 

Non-Executive 

Director 

Appointed: 

1 September 2017  

Nationality: American 

Matthew Key (58)

Independent 

Non-Executive 

Director 

Appointed: 

1 September 2013  

Nationality: British 

Committees:  A N R

Committees:  A N R  

Orna NíChionna 

(65)

Independent 

Non-Executive 

Director 

Appointed: 

3 January 2018  

Nationality: Irish 

Committees:  R N  

Key Skills 

Key Skills

Ron has spent over 30 years 

Matthew has significant strategic, 

Key Skills 

working in the retail industry. He 

regulatory and operational 

Orna has strong UK plc and 

has clear strategic acumen, strong 

experience in the e-commerce and 

international business experience, 

leadership skills and wide-ranging 

technology sectors. He brings to the 

especially in the consumer and retail 

experience of working with luxury 

Board significant experience of 

markets. She also brings to the 

fashion brands. While working at 

managing dynamic and fast-moving 

Board significant financial, strategic 

Saks he was the instrumental 

international companies and has an 

and governance experience. Orna is 

driving force behind developing the 

extensive understanding of the 

a committed environmentalist and 

company’s private-label collections. 

consumer market. Matthew’s 

was Chair of the Soil Association 

Ron’s wealth of fashion experience 

significant financial experience 

(which campaigns for organic food 

and his well-established 

remains important to the Board, as 

and farming) for six years. Her 

merchandising skills will continue to 

reflected in his appointment as 

passion for the environment is an 

play a pivotal role as Burberry 

Chair of the Audit Committee.

asset to Burberry as we continue to 

continues to grow and we 

strengthen our performance in the 

Experience

drive positive change and build a 

more sustainable future through our 

luxury fashion market.

Matthew is Chair of Dallaglio 

ongoing Responsibility agenda.

Rugbyworks. Matthew is also 

Experience

currently a Non-Executive Director 

Experience

Ron is currently CEO of Ron Frasch 

of BT Group plc, a member of BT’s 

Orna is currently Senior 

Associates LLC. He is also a 

Nomination and Remuneration 

Independent Director at Saga plc, 

Non-Executive Director of 

Committees and is Chair of its Audit 

Deputy Chairman at the National 

Crocs Inc, Aztech Mountain and 

and Risk Committee. Matthew 

Trust and Chair of Founders 

MacKenzie Childs. Between 2004 

served as a member of the advisory 

Intelligence. She has previously 

to 2007, Ron served as Vice 

Board of Samsung Europe 

served on the Boards of Bupa, 

Chairman of Saks Fifth Avenue Inc. 

between 2015 and 2017. From 2007 

HMV, Northern Foods and Bank of 

and from 2007 to 2013 he was 

to 2014, he held various positions at 

Ireland UK, and until recently was 

President, with responsibility for 

Telefonica, including Chairman and 

Senior Independent Director and 

fashion buying, merchandise 

CEO of Telefonica Europe plc, and 

Chair of the Remuneration 

planning, store planning, stores, and 

Chairman and CEO of Telefonica 

Committee at Royal Mail plc. In 

visual. Prior to Saks, Ron spent four 

Digital, the global innovation arm of 

addition, Orna spent 18 years at 

years as President and CEO of 

Telefonica. Matthew is a qualified 

McKinsey & Company, where she 

Bergdorf Goodman. He has also 

chartered accountant having 

co-led its European Retail Practice, 

served as President of the Americas 

qualified with Arthur Young (now 

and has been an advisor to Apax 

for an Italian licensing company of 

EY). In his early career, he held 

Partners LLP.

luxury fashion brands.

various financial positions at Grand 

Metropolitan plc (now part of 

Diageo plc), Kingfisher plc, Coca-

Cola and Schweppes.

150

Corporate Governance Statement  |  Board Leadership and Company Purpose

Debra Lee (66)

Independent 

Non-Executive 

Director 

Appointed: 

Sam Fischer (53)

Independent 

Non-Executive 

Director 

Appointed: 

1 October 2019  

Nationality: American 

1 November 2019  

Nationality: Australian 

Committees:  A N  

Committees:  N R  

Antoine de 

Saint-Affrique 

(56)

Independent 

Non-Executive 

Director 

Appointed: 1 January 2021 

Nationality: French 

Committees:  A N  

Key Skills

Key Skills 

Debra is one of the most influential 

Sam has first-hand knowledge of 

Key Skills

female voices in the entertainment 

leading iconic heritage premium 

Antoine has a wealth of experience 

industry and has a great 

brands, which is a huge asset to 

in driving business expansion, 

understanding of the American 

Burberry as we grow our business 

innovation, leadership and 

consumer and culture. She served 

in key Asian markets.

sustainability. As CEO of Barry 

as the Chairman and CEO of BET 

Networks, the leading provider of 

Experience

Callebaut, Antoine has brought the 

company’s sustainability agenda to 

entertainment for the African-

Sam is currently President, Asia 

the heart of its strategy, setting 

American audience and consumers 

Pacific and Global Travel, Diageo plc 

ambitious targets that address the 

of black culture globally.

and is also a member of its Global 

largest sustainability challenges in 

Executive Committee. Since joining 

the chocolate supply chain. He also 

Experience

Diageo in 2007, Sam has held 

gained extensive experience of 

Debra, CEO and founder of Leading 

several senior roles, including 

managing leading consumer brands 

Women Defined, Inc., is currently a 

Managing Director of Greater China 

at Unilever. This strong 

Non-Executive Director at AT&T, 

and Managing Director for South 

understanding of the consumer 

Inc., and a Non-Executive Director 

East Asia. Prior to Diageo, Sam held 

market and focus on sustainability 

and member of the Nominating and 

a number of commercial and general 

make him an invaluable asset to 

Corporate Governance Committees 

management roles at Colgate-

Burberry. 

at Marriott International, Inc. Debra 

Palmolive between 1991 to 2006, 

is also a Non-Executive Director of 

culminating in a role as Managing 

Experience

The Proctor & Gamble Company and 

Director of Central Europe.

Antoine is CEO of Barry Callebaut, a 

a member of both its Governance 

and Public Responsibility, and 

Compensation and Leadership 

Development Committees. 

From 2006 to 2018, Debra served 

as Chairman and Chief Executive 

Officer at Black Entertainment 

Television LLC, a division of Viacom, 

Inc. Debra also served as a Non-

Executive Director of Twitter, Inc. 

from May 2016 to July 2019.

Swiss listed company, which is the 

world’s largest supplier of chocolate 

and cocoa products. Prior to joining 

Barry Callebaut in 2015, Antoine 

held a number of senior executive 

positions at Unilever plc, including 

President of Unilever Foods and 

member of Unilever’s Group 

Executive Committee, Executive 

Vice President for Unilever Skin 

Category and Executive Vice 

President for Unilever’s Central and 

Eastern Europe region. From 2009 

Gemma Parsons 

Company 

Secretary 

Appointed: 

1 October 2018

roles include Company Secretary of 

to 2020, he served as a Non-

The Berkeley Group Holdings plc, 

Executive Director of Essilor 

Deputy Company Secretary at TSB 

International, which prior to its 

Banking Group plc and Deputy 

merger with Luxottica Group Spa, 

Company Secretary of Smith & 

was listed on Euronext Paris and 

Nephew plc. She is a member of the 

included in the CAC40 index.

Experience 

Chartered Governance Institute’s 

Gemma is a fellow of the Chartered 

Company Secretaries’ Forum and of 

Governance Institute and has more 

the Association of General Counsel 

Directors serving for part of 

than twenty five years’ company 

and Company Secretaries of FTSE 

secretarial experience. Her previous 

100 companies.

FY 2020/21 
Jeremy Darroch stepped down from 

the Board on 15 July 2020.

151

Corporate Governance Statement  |  Board Leadership and Company Purpose

EXECUTIVE COMMITTEE 

Marco Gobbetti

Chief Executive Officer

Gianluca Flore

President of Americas and Global 

Retail Excellence

Julie Brown

Chief Operating and Financial 

Officer

Jérôme Le Bleis

Chief Supply Chain Officer

Adrian Ward-Rees

Head of Ready to Wear

Leonie Brantberg

Senior Vice President Strategy

Edward Rash

General Counsel

Mark McClennon

Chief Information Officer

Erica Bourne

Chief People Officer

Rod Manley

Chief Marketing Officer

Gavin Haig

Chief Commercial Officer

Adrian Ward-Rees and Leonie Brantberg joined the 

Executive Committee on 27 August 2020. 

Judy Collinson, Chief Merchandising Officer, was a 

member of the Executive Committee until 

1 October 2020. 

Marco Gentile, President of Europe, Middle East, India 

and Africa, was a member of the Executive Committee 

until 31 July 2020.

152

Corporate Governance Statement  |  Board Leadership and Company Purpose

CORPORATE  
GOVERNANCE REPORT 

UK Corporate Governance Code compliance
The 2018 UK Corporate Governance Code (the Code) 

sets out the framework of governance for premium 

More information on the Company’s governance 

structure can be found on page 163. 

listed companies within the UK. The Code is published by 

the Financial Reporting Council (FRC) and can be found 

Stakeholder engagement 
The Code introduced an increased emphasis on 

on its website www.frc.org.uk. It enhances governance 

stakeholder engagement. In addition to the Global 

practices in relation to board leadership and company 

Workforce Advisory Forum, the Board recognises the 

purpose, division of responsibilities, composition, 

importance of regular, open and constructive dialogue 

succession and evaluation, audit, risk and internal control 

with shareholders throughout the year.

and remuneration. As a premium listed company, we 

describe in the Annual Report Burberry’s corporate 

Our Investor Relations team participated in over 200 

governance from two points of view: the first dealing 

investor meetings and events during the financial year. 

generally with the application of the Code’s main 

Meetings were also held with a combination of our 

principles, and the second dealing specifically with 

Chairman, the Chair of the Remuneration Committee, 

non-compliance with any of the Code’s provisions.

Executive Directors and other members of senior 

management, totalling over 70 meetings. This 

Together with the Directors’ Remuneration Report on 

engagement included presentations to institutional 

pages 180 to 203, this report sets out the Board’s 

shareholders and analysts following the release of the 

approach to governance and the work undertaken during 

Group’s half- and full-year results (available on the 

FY 2020/21. We have complied with the provisions of the 

Group’s website Burberryplc.com), as well as meetings 

Code during FY 2020/21 with the exception of Provision 

with the Group’s 20 largest investors. Topics discussed 

38 to align Executive Directors’ pension payments with 

in investor meetings included, but were not limited to 

the wider workforce. This will be addressed by aligning 

governance topics including the 2020 Directors 

the pension arrangements for our current Executive 

Remuneration Policy, luxury sector growth dynamics, 

Directors with the maximum rate available to the 

the Group’s strategic plans, progress against our 

majority of the UK workforce by 1 January 2023, as set 

strategy, the impact of COVID-19 on our business 

out on page 186 of the Directors’ Remuneration Report. 

and management actions to minimise its impact.

Any new Executive Directors would immediately align 

with the majority of the UK workforce. Further 

Our Investor Relations and Company Secretariat 

information on how the Company has applied the 

departments act as the centre for ongoing communication 

principles of the Code is set out in this Corporate 

with shareholders, investors and analysts. The Board 

Governance Statement. Key highlights of the Company’s 

receives regular updates about the views of the Group’s 

compliance with the Code along with cross references to 

major shareholders and stakeholders from these 

other sections of the Annual Report are detailed below.

departments as well as via direct contact.

Governance structure and division of 
responsibilities 
The Board (supported by its Committees) is collectively 

Diversity 
At Burberry, we believe diversity, equity and inclusion are 

essential to fulfilling our purpose and are core to our 

responsible for how Burberry is directed and controlled. 

values. Attracting and retaining diverse talent and 

Its responsibilities include: promoting Burberry’s 

fostering an inclusive culture enables us to be more 

long-term success; setting its strategic aims and values; 

creative in everything we do and to open spaces for our 

supporting leadership to put them into effect; 

people, customers and communities. Further information 

supervising and constructively challenging leadership on 

on diversity and inclusion is set out on pages 69 to 72. 

the operational running of the business; ensuring a 

framework of prudent and effective controls; and 

Information regarding how the Board engages with all 

reporting to shareholders on the Board’s stewardship. 

our stakeholders is set out on pages 96 to 104.

153

Corporate Governance Statement  |  Board Leadership and Company Purpose

PRINCIPAL AREAS OF 
FOCUS FOR THE BOARD 
DURING FY 2020/21

The table below gives details of Directors’ attendance at 

The Board met formally six times during the financial 

Board and Committee meetings during the year ended 

year, including an in-depth two-day session on strategy. 

27 March 2021. This is expressed as the number of 

In addition, the Board met informally on a number of 

meetings attended out of the number that each Director 

occasions to discuss the evolving COVID-19 pandemic 

was eligible to attend.

Board

Audit Nomination Remuneration

Gerry Murphy
Marco Gobbetti
Julie Brown
Dame Carolyn 

McCall
Debra Lee
Fabiola Arredondo
Sam Fischer
Matthew Key
Orna NíChionna
Ron Frasch1
Antoine de 
Saint-Affrique2
Jeremy Darroch3

6/6
6/6
6/6
6/6

6/6
6/6
6/6
6/6
6/6
5/6
2/2

–
–
–
4/4

4/4
–
–
4/4
–
3/4
2/2

2/2

1/1

3/3
–
–
3/3

3/3
3/3
3/3
3/3
3/3
2/3
3/3

–

–
–
–
–

–
6/6
6/6
6/6
6/6
5/6
–

–

1.  Ron Frasch was unable to attend the March Board and 

Committee meetings due to jury service. 

2. Antoine de Saint-Affrique joined the Board on 1 January 2021.

3. Jeremy Darroch stepped down from the Board on 15 July 2020.

and the actions being taken to minimise the impact on 

the Group’s people and business. All meetings were held 

virtually given the travel restrictions in place as a result 

of the COVID-19 pandemic. Throughout the year, 

Directors also devoted time to meet with investors, 

interview candidates for both executive and non-

executive roles and attended shows, town halls, brand 

events and meetings of the Global Workforce Advisory 

Forum virtually.

The Board and Committee agendas were shaped to 

ensure that discussion was focused on our key strategies 

and responsibilities, as well as reviews of significant 

issues arising during the year, such as the global 

COVID-19 pandemic. The Group’s ongoing performance 

against the strategic priorities is reviewed at each 

scheduled meeting.

155

Corporate Governance Statement  |  Board Leadership and Company Purpose

Principal areas of focus for the Board during FY 2020/21

Topic

Activity

Outcome

Relevant stakeholders and

s.172 duties considered

Strategy

Strategic 

•  Reviewing strategy to take stock 

•  Providing feedback, 

Relevant stakeholders:

review

of progress and prioritise areas of 

questions and challenge 

Customers

focus within the long-term 

throughout the process

Shareholders

strategic plan

•  Support for the 

People

•  Assessing changes in the luxury 

programmes undertaken

Partners

market context in light of COVID-19 

and implications on the strategic 

pillars and enablers

•  Reviewing the supply chain 

priorities and plan for delivering 

product strategy

•  Reviewing the Distribution strategy

Communities

s.172 duties:

Long-term results; workforce; 

environment; reputation; and

business relationships

Major projects

Withdrawal 

•  Considering the short-term 

•  Providing feedback and 

Relevant stakeholders:

from the EU

disruption and structural 

support for 

Shareholders

implications for the Company 

management’s approach

Communities

following the implementation of the 

EU-UK Trade and Cooperation 

Agreement, including the 

mitigating actions being taken

Customers

Partners

Governments

s.172 duties:

Long-term results; workforce; 

reputation; and

business relationships

COVID-19 

pandemic

•  Assessing the impact of the 

•  Refer to pages 56 and 57 

Relevant stakeholders:

COVID-19 pandemic on the 

for further detail

People

Company’s people, finances and 

future plans

•  Considering and approving 

Burberry’s response to the 

pandemic across all areas of 

the business

Shareholders

Communities

Customers

Partners

Governments

s.172 duties:

Long-term results; workforce; 

environment; reputation; and

business relationships

156

Corporate Governance Statement  |  Board Leadership and Company Purpose

Topic

Activity

Outcome

Relevant stakeholders and

s.172 duties considered

Finance

Budget and 

•  Approving the FY 2020/21 baseline 

•  Approval of Sustainability 

Relevant stakeholders:

capital 

allocation

business plan

Bond

Shareholders

•  Considering capital structure, 

•  Decision not to pay 

Customers

distributions and liquidity in the 

dividend for FY 2019/20

People

context of COVID-19

•  Support in principle for 

•  Scrutinising financial performance

the FY 2021/22 budget 

s.172 duties:

•  Reviewing the quarterly financial 

•  Prior year (March and 

Long-term results; workforce; 

results

May 2020) baseline 

and fairness between our 

•  Reviewing FY 2021/22 budget 

business plan delivered 

shareholders

scenarios and three-year forward 

plan

•  Reviewing and approving capital 

expenditure projects

Governance

Purpose

•  Considering the approach to 

•  Endorsing management’s 

Relevant stakeholders:

embedding our purpose and values 

approach

People

Shareholders

Customers

Communities

s.172 duties:

Long-term results; workforce; 

and reputation

Board 

•  Progress update against 

•  Refer to pages 166 and 

Relevant stakeholders:

evaluation

FY 2019/20 areas of focus

167 covering the Board 

People

•  Discussing the results of the 

evaluation for further 

Shareholders

FY 2020/21 Board evaluation and 

detail 

Customers

reflecting on the effectiveness of 

the Board and its Committees

s.172 duties:

Long-term results; workforce; 

and reputation

157

Corporate Governance Statement  |  Board Leadership and Company Purpose

Topic

Activity

Outcome

Relevant stakeholders and

s.172 duties considered

Risk

Risk appetite

•  Considering the Board’s appetite 

•  Approval of the Group’s 

Relevant stakeholders:

for risk

risk appetite

People

•  Considering emerging and principal 

•  Refer to the Risk and 

Shareholders 

risks including changes to the risk 

Viability Report on 

Communities

profile

pages 106 to 142 for 

Customers

•  Reviewing strategic execution risks 

further detail

resulting from COVID-19 and the 

UK’s withdrawal from the EU

s.172 duties:

Long-term results; and 

reputation

Risk deep dives •  Reviewing China market context

•  Support for the 

Relevant stakeholders:

•  Risk reviews of cybersecurity and 

programme to be 

People

fraud risk and the impact of 
climate-related risks and 

opportunities by the Audit 

Committee

undertaken 

Shareholders 

s.172 duties:

Long-term results; and 

reputation

People, culture and values

Culture and 

•  Discussing the results of the 

•  Support for 

Relevant stakeholders:

engagement

Employee Engagement Survey, 

management’s action 

People

including trends, and receiving 

planning activity

Shareholders

feedback following Global 

•  Agreeing a dashboard to 

Communities

Workforce Advisory Forum 

support the Board’s 

Customers

meetings

monitoring of Company 

Partners 

•  Reviewing ways of enhancing the 

culture for use in 

Governments

Board’s monitoring of Company 

FY 2021/22

culture

s.172 duties:

Long-term results; workforce; 

environment; reputation; and 

business relationships

158

Corporate Governance Statement  |  Board Leadership and Company Purpose

Topic

Activity

Outcome

Relevant stakeholders and

s.172 duties considered

People, culture and values

Diversity and 

•  Discussing the Group’s Diversity 

•  Providing feedback 

Relevant stakeholders:

Inclusion

and Inclusion strategy and receiving 

and support for 

People

progress updates on the agreed 

management’s approach

Shareholders

commitments

•  Support for updated 

Communities

•  Reviewing the Code of Conduct to 

Code of Conduct 

Customers

ensure alignment with the 

(subsequently approved 

Partners 

Company’s purpose, values and 

in May 2021)

Governments

culture

s.172 duties:

Long-term results; workforce; 

environment; reputation; and 

business relationships

Responsibility

•  Discussing the Community 

•  Approval in July 2020 to 

Relevant stakeholders:

Investment strategy for FY 2020/21

donate £3.5 million of 

People

•  Considering the strategies 

FY 2019/20 adjusted 

Shareholders

implemented to minimise the 

profit before tax to social 

Communities

impact of COVID-19 on our people 

and community causes 

Customers

and communities

worldwide during 

Partners 

•  Reviewing and approving the 

FY 2020/21

Governments

Company’s Modern Slavery 

•  Endorsing the Group’s 

Statement

response to the 

s.172 duties:

COVID-19 pandemic

Long-term results; workforce; 

environment; reputation; and 

business relationships

Shareholder engagement

Shareholder 

•  Reviewing updates from the 

•  Inclusion of shareholder 

Relevant stakeholders:

feedback, 

including 

Investor Relations team on share 

themes within the 

Shareholders 

price performance, register activity 

Board’s strategic and/or 

activist themes

and analyst sentiment

other considerations

s.172 duties:

•  Discussing specific issues raised by 

shareholders

Long-term results; workforce; 

environment; reputation; and 

business relationships

159

Corporate Governance Statement  |  Board Leadership and Company Purpose

Managing conflicts of interest
All Directors have a duty under the Companies Act 2006 

Tax governance framework 
Our CO&FO is responsible for the Group Tax strategy, 

to avoid a situation in which they have, or could have, a 

the effectiveness of corporate tax processes and 

direct or indirect conflict of interest or possible conflict 

transparency of disclosures. The Group Tax strategy is 

of interest with the Company and/or the Group.

implemented by the global tax and trade compliance 

teams with the assistance of the finance leadership 

Under the Company’s Articles of Association, the Board 

team. Compliance with the Group Tax strategy is 

has the authority to approve situational conflicts of 

reviewed on an ongoing basis as part of the regular 

interest. It has adopted procedures to manage and, 

financial planning cycle. The Group’s tax status is 

where appropriate, approve such conflicts. 

reported regularly to the Audit Committee. The Audit 

Authorisations granted by the Board are recorded by the 

Committee is responsible for reviewing the Group Tax 

Company Secretary in a register and are noted by the 

strategy at least once a year and significant tax matters 

Board at its next meeting. A review of situational 

as they arise.

conflicts that have been authorised is undertaken by 

the Board annually.

Share capital 

Following the last review, the Board concluded that the 

including substantial shareholdings, can be found in the 

potential conflicts had been appropriately authorised, no 

Directors’ Report on page 204.

Further information about the Company’s share capital, 

circumstances existed which would necessitate that 

any prior authorisation be revoked or amended, and the 

authorisation process continued to operate effectively.

Productivity
The Company continues to demonstrate and develop 

improving levels of productivity, owing to strong human 

capital, training and development programmes, and 

focus on elevating the customer experience throughout 

our distribution and retail networks. Further information 

about these aspects of the business is provided on 

pages 26, 27, 32 and 68.

Other governance disclosures
The Group is committed to acting with integrity and 

transparency on all tax matters and complying fully with 

the letter and spirit of the relevant tax law. The Group 

will only engage in responsible tax planning aligned with 

our commercial and economic activity. We will not use 

tax structures or undertake artificial transactions, the 

sole purpose of which is to create a contrived tax result. 

For example, we exclude transactions with parties based 

in tax haven jurisdictions when the transactions are not 

in the ordinary course of Group trading business or 

which could be perceived as artificially transferring value 

to low tax jurisdictions. We are also committed to 

engaging in open and constructive relationships with  

tax authorities in the territories in which we operate. 

The Group Tax strategy directs our tax planning, 

reporting and compliance activities and is aligned with 

the Group’s strategic objectives. Further information 

regarding the Group Tax strategy is provided on 

Burberryplc.com.

160

Corporate Governance Statement  |  Division of responsibilities

GOVERNANCE STRUCTURE 
AND DIVISION OF 
RESPONSIBILITIES 

The Board is responsible for supporting management in 

All Directors are appointed to the Board for an initial 

its strategic aims, which enable the Company to continue 

fixed three-year term, subject to annual re-election by 

to perform successfully and sustainably for our 

shareholders at the Company’s AGM. In accordance 

shareholders and wider stakeholders. The Board is 

with the Code, at the 2021 AGM the Chairman and all 

supported in its activities by the Audit Committee, the 

Directors will retire and offer themselves for re-election. 

Nomination Committee and the Remuneration 

Antoine de Saint-Affrique, having joined the Board on 

Committee. The terms of reference for each of these 

1 January 2021, will offer himself for election.

Committees can be viewed in the Corporate Governance 

section of Burberryplc.com. The table on page 163 

To ensure the Board performs effectively, there is a 

demonstrates our governance structure.

clear division of responsibilities between the leadership 

of the Board and the executive leadership of the 

The Committees may engage third-party consultants 

business as set out below.

and independent professional advisors. They may also 

call upon other Group resources to assist them in 

Our Chairman

discharging their respective responsibilities. In addition 

•  Chairing Board meetings, Nomination Committee 

to the Committee members and the Company Secretary, 

meetings and the AGM, and setting the Board agenda

external advisors and, on occasion, other Directors and 

•  Ensuring there is effective communication between 

members of our senior management team attend 

the Board, management, shareholders and the Group’s 

Committee meetings at the invitation of the Chair of the 

wider stakeholders, while promoting a culture of 

relevant Committee.

openness and constructive debate

•  Ensuring Directors receive accurate, timely and clear 

Board roles
Our Board currently consists of 11 members, the 

information

•  Overseeing the annual Board evaluation and 

Chairman, CEO, CO&FO, and eight Independent Non-

addressing any subsequent actions

Executive Directors who are experienced and influential 

•  Promoting the highest standards of corporate 

individuals, drawn from a wide range of industries and 

governance

backgrounds with the right skills to promote the 

•  Ensuring the views of stakeholders are taken into 

long-term sustainable success of the Group. The Board 

account when making decisions

has determined that all Non-Executive Directors are 

•  A full description of the Chairman’s role and 

independent and the Chairman was also considered to 

responsibilities can be found in the Corporate 

be independent on appointment.

Governance section of the Group’s website 

Burberryplc.com

Directors’ biographies, tenures, key skills and external 

appointments are set out on pages 148 to 151.

162

Corporate Governance Statement  |  Division of responsibilities

Board

The Board is responsible for promoting Burberry’s 

The Board is also responsible for oversight of the 

long-term success. This is achieved through 

Group’s governance, internal control and risk 

effective governance and keeping the interests of 

management, including the Group’s risk appetite. 

stakeholders at the fore when making decisions. 

A full schedule of matters reserved for the Board’s 

The Board provides leadership by establishing the 

decision is available in the Corporate Governance 

Group’s purpose and values and setting the Group’s 

section of Burberryplc.com.

strategy, ensuring alignment with our culture and 

overseeing its implementation by management.

The Board has established Committees to assist 

with exercising its authority.

Audit  
Committee
Chaired by  

Matthew Key 

Remuneration 
Committee
Chaired by  

Orna NíChionna 

Nomination  
Committee
Chaired by  

Gerry Murphy 

Responsible for monitoring the 

Determines the policy for 

Reviews the composition of 

integrity of Financial 

Executive Director 

the Board, ensuring plans are 

Statements and reviewing the 

remuneration and sets the 

in place for orderly succession 

Group’s internal financial 

remuneration for the 

for both Board and senior 

controls and risk management 

Chairman, Executive Directors 

leadership positions, keeping in 

systems, the Internal Audit 

and senior management.

mind the importance of 

function, and the Group’s 

diversity in all its forms and 

relationship with the external 

Oversight of wider employee 

balancing skills and experience 

auditor. The Audit Committee 

reward policies. 

when making appointments.

is supported by the Ethics 

Committee and the Risk 

Committee. 

The Audit Committee Report 

can be read on pages 173 

to 179.

The Directors’ Remuneration 

The Nomination Committee 

Report can be read on 

pages 180 to 203.

Report can be read on 

pages 168 to 171.

CEO and Executive Committee

The Board delegates the day-to-day responsibility 

direction of the Group for consideration and 

for running the Group to the CEO, who is 

approval by the Board. The Executive Committee 

responsible for all commercial, operational, risk and 

assists the CEO to implement the strategy as 

financial elements. The CEO is also responsible for 

approved by the Board.

management and development of the strategic 

163

Corporate Governance Statement  |  Division of responsibilities

Our Senior Independent Director

Our CO&FO

•  Acting as a sounding board for the Chairman

•  Supporting the CEO in developing the Group’s 

•  Acting as an intermediary for the other Directors, 

strategy and its implementation

where necessary

•  Overseeing the global Finance and Business Services 

•  Chairing meetings in the absence of the Chairman

functions and developing the Group’s capital allocation 

•  Being available to shareholders and stakeholders if 

framework

they have any concerns which they have been unable 

•  Responsible for establishing financial planning and 

to resolve through normal channels

maintaining adequate internal controls over financial 

•  Together with the Non-Executive Directors, assessing 

reporting

the performance of the Chairman on an annual basis

•  Representing the Group to external stakeholders

•  Leading the search and appointment process and 

•  Responsible for the oversight of the following key 

recommendation to the Board of a new Chairman, 

functions: Investor Relations, Internal Audit and Risk 

if necessary

Management, Business Continuity, Burberry Business 

•  A full description of the Senior Independent Director’s 

Services, Finance, IT, Tax, Treasury and Trade 

role and responsibilities can be found in the Corporate 

Compliance

Governance section of the Group’s website 

Burberryplc.com

Our Company Secretary

•  Providing advice and support to the Chairman and all 

Our Non-Executive Directors

Directors

•  Providing effective and constructive challenge to the 

•  Ensuring the Board receives high-quality information 

Board and scrutinising the performance of 

and resources in a timely manner so that the Board 

management

can operate effectively at meetings

•  Assisting in the development and approval of the 

•  Assisting in setting the agenda for Board and 

Group’s strategy

Committee meetings

•  Reviewing Group financial information and ensuring 

•  Advising and keeping the Board up to date with all 

there are effective systems of governance, risk 

matters of Corporate Governance

management and internal controls in place

•  Facilitating the induction programme for new 

•  Ensuring there is regular, open and constructive 

Directors and, together with the Chairman, assessing 

dialogue with shareholders

ongoing training needs for all Directors

Our CEO

•  Day-to-day management of the Group

External directorships
Our Board’s Executive Directors are permitted to hold 

•  Responsible for all commercial, operational, risk and 

one external non-executive directorship. Details of the 

financial elements of the Group

Directors’ other directorships can be found in their 

•  Developing the Group’s strategic direction and 

biographies on pages 148 to 151.

implementing the agreed strategy

•  Ensuring effective communication and information 

flows to the Board and the Chairman

Time allocation 
Each of our Non-Executive Directors has a letter of 

•  Representing the Group to external stakeholders

appointment, which sets out the terms and conditions of 

•  Responsible for the oversight of the following key 

his or her directorship. The Non-Executive Directors are 

functions: Design, Marketing, Digital, Merchandising, 

expected to devote the time necessary to perform their 

Supply Chain, Corporate Affairs, Human Resources, 

duties properly. This is expected to be approximately 20 

Responsibility, Strategy and Global Commercial

days each year for basic duties.

•  Responsible for oversight of climate change agenda

•  A full description of the CEO’s role and responsibilities 

The Chairman and Senior Independent Director are 

can be found in the Corporate Governance section of 

expected to spend additional time over and above this to 

the Group’s website Burberryplc.com

carry out their extra responsibilities. The Chairman, 

Senior Independent Director and CEO also have clearly 

defined responsibilities, which delineate the scope of 

their roles. A full description of these roles can be found 

in the Corporate Governance section of the Group’s 

website Burberryplc.com. The Board has noted changes 

to Non-Executive Directors’ external appointments 

during the year and confirms that they were not 

164

Corporate Governance Statement  |  Division of responsibilities

perceived to impact their independence or 

Details of the induction programme implemented for 

responsibilities to the Company. The Board considers 

Antoine de Saint-Affrique are set out below. Due to 

that the Chairman and all Non-Executive Directors have 

the current travel restrictions all meetings were 

fulfilled their required time commitments during 

held virtually. 

FY 2020/21.

Information flow and professional 
development
Our Chairman works closely with the Company Secretary 

•  One-to-one meetings with senior executives to 

understand their roles at Burberry

•  Meetings with external advisors, for example, our 

external auditor Ernst & Young LLP (EY)

in the planning of agendas and scheduling of Board and 

•  Assignment of a Board “buddy” to provide additional 

Committee meetings. Together, they ensure that 

support while the Director gets to know Burberry 

information is made available to Board members on a 

and understand our ways of working

timely basis and is of a quality appropriate to enable the 

Board to effectively carry out its duties.

Visits to key stores and sites will be arranged once 

restrictions are lifted providing the opportunity for 

The Board is kept up to date on legal, regulatory, 

Antoine to meet colleagues in person and familiarise 

compliance and governance matters through advice and 

himself with our product and our brand.

regular papers from the General Counsel, the Company 

Secretary and other advisors.

The Board has direct access to the advice and services 

of the Company Secretary. The appointment and 

In addition, Executive Committee members and other 

removal of the Company Secretary is a matter reserved 

senior managers are invited, as appropriate, to Board 

for the Board as a whole. To carry out their duties, 

and strategy meetings to make presentations on their 

Directors may also obtain independent professional 

areas of responsibility. Regular attendees at Committee 

advice, if necessary, at the Group’s expense.

meetings included the CEO, the Chief People Officer and 

the Company Secretary.

Induction, training and business 
engagement
The Company Secretary assists the Chairman in 

designing and facilitating a formal induction programme 

for new Directors and their ongoing training. Each newly 

appointed Director receives a formal and tailored 

induction programme to enable them to function 

effectively as quickly as possible, while building a deep 

understanding of the business. Each induction typically 

consists of meetings with both Executive and Non-

Executive Directors and briefings from senior managers 

across our key business areas and operations. In 

addition, Non-Executive Directors are provided with 

opportunities to visit key stores, markets and facilities. 

This includes visits to our various operating facilities in 

the UK. The Chairman considers the training needs of 

individual Directors on an ongoing basis. Following the 

initial induction for Non-Executive Directors, an 

understanding of the business is developed through 

ongoing meetings and engagements as appropriate.

165

Corporate Governance Statement  |  Composition, Succession and Evaluation

BOARD EVALUATION

Evaluating our performance in FY 2020/21
The Board undertakes a formal review of its 

The following areas for development and action have 

been agreed by the Board and progress will be monitored 

performance and that of its Committees each financial 

during the year:

year and the evaluation is externally facilitated every 

three years.

Purpose, 

•  Continued focus on clearly 

ambition and 

articulating Burberry’s purpose, 

This year’s self-assessment of the Board’s and 

branding

ambition and brand vision in a 

Committees’ effectiveness was conducted in conjunction 

coherent and consistent manner 

with Independent Audit Limited, which has no other 

connection with the Company. The process included a 

briefing with the Chairman, Audit and Remuneration 

Committee Chairs and the Company Secretary. 

Following these briefing sessions, online questionnaires 

were adapted for Burberry using Thinking Board, 

Independent Audit’s online questionnaire tool. Views 

were sought on a number of topics including Board 

composition, purpose and values, strategy, risk 

management, financial reporting and controls and 

across all corporate 

communications, both internal 

and external

Talent and 

•  Continued focus on management 

succession 

development and developing further 

planning

bench strength as part of the 

executive succession planning 

programme, particularly at Executive 

Committee and level below

environmental, social and governance considerations. 

Strategy

•  Re-energising the Board’s focus on 

The questionnaires were completed confidentially by 

Directors and members of the senior management team 

who regularly attend Committee meetings. Independent 

Audit collated and analysed the responses which were 

reported without attribution. 

Detailed reports were received by the Chairman and 

Chairs of the Audit, Nomination and Remuneration 

Committees and were discussed by the full Board in 

March 2021. In discussion, the Board concluded that the 

Board and its Committees continue to operate 

effectively within a transparent and trusting 

environment. The Board considered itself to have a good 

breadth of skills and experience to enable it to effectively 

support and challenge the business. The Board also felt 

it had adapted well to the challenges brought about by 

the COVID-19 pandemic.

emerging technology, including 

understanding the risks and 

opportunities new technology brings

•  Considering ways to deepen the 

Board’s understanding of the 

competitive environment, including 

independent expert views of the 

performance of Burberry and key 

competitors in navigating industry 

and consumer megatrends

Environmental, 

•  Increasing the Board’s oversight of 

Social and 

environmental and social matters to 

Governance

reflect the increasing importance of 

these topics to the Group and 

society as a whole, with particular 

focus on diversity and inclusion and 

sustainability

166

Corporate Governance Statement  |  Composition, Succession and Evaluation

Directors’ performance
Separate to the Board’s evaluation, the Chairman held 

Chairman’s performance
In addition to the Board and Committee evaluation, 

discussions with each of the Directors to discuss their 

the Senior Independent Director met with each 

individual performances. This allowed them the 

Director to discuss the Chairman’s performance. 

opportunity to raise any issues or concerns they may 

The results were analysed by the Senior Independent 

have had, including in relation to the management of the 

Director and subsequently discussed with the Chairman. 

Company or Board/Committee effectiveness. No such 

The Directors expressed unanimous support that the 

issues or concerns were raised in FY 2020/21. These 

Chairman continued to perform effectively. His 

discussions, together with the Nomination Committee’s 

understanding of the business and leadership of 

considerations of independence, time commitments and 

the Board during the pandemic were 

tenure, are used as the basis for recommending the 

particularly commended.

re-election of Directors by shareholders.

The Board is satisfied that all its Non-Executive 

Directors bring robust, independent oversight and 

continue to remain independent.

Progress update on focus areas identified following the FY 2019/20 Board evaluation

Action

Progress

Purpose, culture, values and behaviours

•  Continued focus on embedding Burberry’s 

The Board received updates in May and October 2020 in relation 

culture, values and behaviours

to the launch of Burberry’s purpose and values and the internal 

and external proof points, which reinforce the messaging 

•  Considering ways to enhance the Board’s 

A dashboard has been created to bring together a number of 

monitoring of corporate culture

relevant metrics to enhance and support the Board’s monitoring of 

the Company’s culture which will be implemented in FY 2021/22 

People

•  Continued focus on executive succession planning, 

The Chief People Officer has continued to lead work to evolve 

including in relation to key person risks

the approach to identifying and developing high-potential talent. 

This involved the launch of a new assessment framework with 

the Executive Committee and the evolution of the leadership 

development programmes and experiences to incorporate 

purpose and values

•  Increasing the Board’s interaction with 

The COVID-19 environment meant face-to-face interaction was 

executives and high performers

difficult during FY 2020/21. However, opportunities were taken 

where possible to involve executives and high performers in 

Board and Committee presentations 

Strategy

•  Increased Board focus on operating performance 

The Board received updates on key risk factors and trends and 

and the risk implications of strategic decisions

the risks associated with the strategic plans. In addition, the 

Board discussed the strategic implications of the UK’s 

withdrawal from the EU and the actions being taken to mitigate 

the risks

•  Improving the Board’s understanding of key 

The Board received updates on key competitors and markets as 

competitors and markets

part of the strategy meetings 

Board processes 

•  Review Board agendas and materials in order to 

New guidelines have been implemented to enable more time for 

maximise the time available for discussion and 

discussion and debate at meetings 

debate at meetings

167

Corporate Governance Statement  |  Composition, Succession and Evaluation

REPORT OF THE 
NOMINATION COMMITTEE

“SUCCESSION PLANNING 
FOR THE BOARD AND 
SENIOR LEADERSHIP 
POSITIONS IS A KEY 
FOCUS FOR THE 
COMMITTEE.”

Gerry Murphy 

Chair, Nomination Committee 

Nomination Committee membership
All Non-Executive Directors serve as members of the 

Full details of the Committee’s role and responsibilities 

are set out in its terms of reference, which are available 

Committee under the leadership of Gerry Murphy as 

on the Company’s website, Burberryplc.com.

Chair. With the exception of Jeremy Darroch, who 

stepped down from the Board on 15 July 2020, and 

Antoine de Saint-Affrique, who was appointed to the 

Board on 1 January 2021, all Non-Executive Directors 

Areas of focus in FY 2020/21 
The following matters were considered during the year:

served as members of the Committee throughout the 

•  Reviewing the composition, size, skills and diversity of 

year ended 27 March 2021.

the Board and its Committees 

Meetings and attendance
The Committee met virtually three times during the year 

•  Agreeing the recruitment process for Non-Executive 

Directors and recommending the appointment of 

Antoine de Saint-Affrique to the Board

and, with the exception of one meeting, all members 

•  Considering the independence and time commitments 

attended all meetings. If Directors are unable to attend a 

of Non-Executive Directors 

meeting, they are given the opportunity to discuss the 

•  Reviewing talent and succession planning for senior 

agenda items with the Committee Chair in advance of 

management 

the meeting. In addition to Committee members, meetings 

•  Updating the Board composition and diversity 

are regularly attended by the Company Secretary, 

principles

Chief Executive Officer and Chief People Officer.

•  Recommending that the Board support the election or 

re-election of all Directors at the 2021 AGM

•  Reviewing the Committee’s terms of reference and 

overall effectiveness

Role of the Committee
The Committee’s role includes reviewing the composition 

of the Board and ensuring there is a formal, rigorous and 

transparent procedure for the appointment of new 

Directors. It also assists with succession planning for 

senior leadership positions.

168

Corporate Governance Statement  |  Composition, Succession and Evaluation

A highly skilled and balanced Board

 Women

 0-3 years    

 3-6 years 

     6+ years

Tenure

45%

27%

27%

Gender
 Men

55%

46%

Nationality
British

American

 Irish

 French

 Australian

 Italian

27.5%

27.5%

18%

9%

9%

9%

Board skills

Key skills

Retail, sales and 

Luxury goods

marketing

Operational 

excellence

Digital and  

Sustainability

media

90%
10 Directors

45%
5 Directors

90%
10 Directors

45%
5 Directors

45%
5 Directors

169

Corporate Governance Statement  |  Composition, Succession and Evaluation

Board succession planning
We believe that diverse Boards with appropriate 

The Committee considers the importance of diversity 

when suggesting new appointments to the Board, 

competencies and values are better Boards. Board 

particularly with regard to gender, ethnicity and social 

succession planning is focused on ensuring the Board 

backgrounds. In accordance with the Board’s 

has the right mix of skills, experience, diversity and 

composition and diversity principles, we are committed 

tenure. In line with the Board’s composition and diversity 

to ensuring women make up at least one-third of our 

principles, all new Board appointments will be made on 

Board and at least one Board member is from an ethnic 

merit and will:

minority background while continuing to ensure 

candidates are selected based on their merit and 

•  Have experience and insights relevant to the Group’s 

wide-ranging experience, backgrounds, knowledge, 

strategic priorities

insights and skills.

•  Be compatible with Burberry’s culture and values and 

embrace its purpose

More information on diversity and inclusion can be found 

•  Promote diversity, including in terms of 

on pages 69 to 72.

gender, social and ethnic backgrounds, cognitive 

and personal strengths 

Board and Committee changes
During the year, the Committee continued to focus on 

Diversity
We believe that a diverse workforce not only encourages 

the evolution of the Board, identifying a need for an 

additional Non-Executive Director who would deepen 

better performance, but also creates a more inclusive 

the Board’s collective experience in managing global 

working environment with more engaged colleagues. 

consumer companies and enhance the Board’s 

We champion the development of everyone at Burberry 

understanding of sustainability matters. The Committee 

and ensure that our people of all backgrounds are 

developed a candidate profile, which was in line with the 

treated equally. 

Board’s composition and diversity principles and would 

complement the needs of the business and the Board as 

As for Board-level diversity, we are proud that Burberry 

a whole. The specialist search firm MWM Consulting was 

exceeded the targets set by the Hampton-Alexander 

engaged to assist and advise the Committee with its 

Review. At the end of the review period 45.5% of Board 

search. MWM Consulting was not engaged by the 

members were women and 50.4% of the combined 

Company for any other purpose during FY 2020/21.

Executive Committee and Direct Reports were women 

as detailed in the final report of the Hampton-Alexander 

Having considered the shortlist of candidates and 

Review. A table setting out the representation of women 

interviewed the preferred candidates, the Committee 

in the workplace is on page 72. We are supportive of the 

recommended the appointment of Antoine de Saint-

Parker Review, which aims to encourage greater ethnic 

Affrique to the Board for approval. The Committee 

diversity on UK boards, and are pleased to report that 

further recommended that, on appointment to the 

we are in line with the Parker Review report’s 

Board, Antoine be appointed as a member of the 

recommendation.

Audit and Nomination Committees.

Further information on Antoine de Saint-Affrique’s 

induction programme can be found on page 165 and his 

biographical details are on page 151.

170

Corporate Governance Statement  |  Composition, Succession and Evaluation

Annual re-election of Directors
As required by the Code, Directors offer themselves 

for annual re-election. The Committee considered the 

annual re-election of Directors at the AGM based on 

Director performance, independence, time commitments 

and tenure. As part of this process, the Committee also 

assessed the external commitments of each Board 

member to ensure they have the time to properly 

fulfil their responsibilities as Directors of Burberry. 

The Committee recommended that all Directors stand 

for re-election or election at this year’s AGM. 

Senior management talent and 
succession planning
Talent and succession planning has continued to be a key 

area of focus for the Committee. During the year, the 

Committee received updates from the CEO, supported 

by the Chief People Officer, on a new talent management 

framework and the evolution of our leadership 

development programmes to better reflect Burberry’s 

purpose and values. The Committee also reviewed the 

talent pipelines for the Executive Committee and 

other key roles.

Board and Committee effectiveness
As part of the annual Board evaluation, all members of 

the Nomination Committee participated in an evaluation 

of the Committee’s performance. The evaluation 

concluded that the Committee operates well and 

continues to provide effective support to the Board. 

Further details of the evaluation can be found on 

pages 166 to 167.

171

Corporate Governance Statement  |  Audit, Risk and Internal Control

REPORT OF THE AUDIT 
COMMITTEE

“DURING FY 2020/21, 
MONITORING AND 
ASSESSING THE IMPACT 
OF COVID-19 CONTINUED 
TO BE A KEY AREA OF 
FOCUS FOR THE 
COMMITTEE.”

Matthew Key 

Chair, Audit Committee 

Dear Shareholder,
I am pleased to present the FY 2020/21 report of the 

The Committee reviewed and challenged management’s 

approach, analysis and recommendations, seeking 

Audit Committee. The purpose of this report is to 

assistance from the Group Internal Audit team to 

describe how we carried out our responsibilities 

provide assurance and taking into account input from 

during the year.

the external auditor in order to conclude on the 

appropriateness of the treatment in the Financial 

The role of the Audit Committee is to monitor and 

Statements. All matters reviewed were concluded to 

review the integrity of financial information and to 

the satisfaction of the Committee.

provide assurance to the Board that the Group’s internal 

controls and risk management processes are appropriate 

In addition we continued to focus on the Group’s risk 

and regularly reviewed. We also oversee the work of the 

management with in-depth reviews of the finance 

external auditor, approve their remuneration and 

and HR transformation programmes, fraud risk and 

recommend their appointment. In addition to the 

the store investment appraisal methodology.

disclosure requirements relating to Audit Committees 

under the Code, the Committee’s report sets out areas 

We have also monitored the transition of the 

of significant and particular focus for the Committee.

Group external audit to Ernst & Young LLP (EY) 

who have commenced their first year as the 

During FY 2020/21, monitoring and assessing the impact 

Company’s external auditor. Details of how the 

of COVID-19 continued to be a key area of focus for the 

Audit Committee has monitored EY’s first year of 

Committee. Further information is provided in the 

audit are available on page 177.

significant matters set out in the table on pages 175 to 

176. The Committee received papers from management 

During the year, the Group received a letter from the 

detailing its approach and recommendations with 

Conduct Committee of the FRC, relating to their review 

respect to relevant estimates and financial judgements. 

of the Group’s 2019/20 Annual Report. The letter did 

not raise any questions or queries but did note some 

173

Corporate Governance Statement  |  Audit, Risk and Internal Control

suggestions for improvement to disclosures, for future 

reporting. The Directors and the Committee have 

Audit Committee membership
Matthew Key, Debra Lee, Ron Frasch and Dame Carolyn 

considered the suggestions made in the letter and 

McCall served as members of the Committee throughout 

have made enhancements to disclosures in this year’s 

the year ended 27 March 2021. Antoine de Saint-

Annual Report in all the areas suggested. The review of 

Affrique was appointed as a member of the Committee 

the FY 2019/20 Annual Report by the FRC does not 

on 1 January 2021.

provide any additional assurance regarding its accuracy 

and the FRC does not accept any liability in relation 

The Committee met formally four times during the year 

to their review.

and, with the exception of one meeting, all members 

attended all scheduled meetings (see table on page 155). 

The Committee confirms that, during FY 2020/21, the 

Where members were unable to attend, they provided 

Group complied with the mandatory audit processes 

feedback to the Chair on the matters to be discussed in 

and Audit Committee responsibilities provisions of the 

advance of the meetings. In addition to the scheduled 

Competition and Markets Authority Statutory Audit 

meetings, Committee members also attended additional 

Services Order 2014. This report describes the work of 

ad hoc meetings as required.

the Committee in discharging its responsibilities.

The Chair of the Committee met separately with 

The Committee has an open and constructive 

representatives of the external auditor, senior members 

relationship with management. I thank the management 

of the finance function and the Senior Vice President, 

team on behalf of the Committee for its assistance 

Internal Audit and Risk on a regular basis, including prior 

during the year. I am confident that the Committee 

to each meeting. In addition, he met with members of 

has carried out its duties in the year effectively and 

the Group Internal Audit team and other members of 

to a high standard.

management on an ad hoc basis as required to fulfil 

Matthew Key

Chair, Audit Committee

his duties.

Regular attendees at Committee meetings include: the 

Chairman of the Board; CEO; CO&FO; Chief People 

Officer; Company Secretary; Senior Vice President, 

Internal Audit and Risk; Senior Vice President, Group 

Finance; Vice President, Group Financial Controller; 

General Counsel, and representatives of the external 

auditor. At the end of each meeting the Committee held 

closed meetings with the external auditor and with the 

Senior Vice President, Internal Audit and Risk without 

management being present.

The Board is satisfied that Matthew Key has recent and 

relevant financial experience, and that all other 

Committee members have past employment experience 

in either finance or accounting roles, or broad consumer 

experience and knowledge of financial reporting and/or 

international businesses. As a whole, the Board is 

satisfied that the Audit Committee has competence 

relevant to the business sector. The biographies set out 

on pages 148 to 151 provide details of each member’s 

background and experience.

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Corporate Governance Statement  |  Audit, Risk and Internal Control

Role of Committee 
The main roles and responsibilities of the Committee are 

•  Internal Audit: review of the annual Internal Audit 

programme and the consideration of findings of any 

set out in written terms of reference, which are available 

internal investigations and management’s response. 

on the Company’s website, Burberryplc.com. The 

Approving the appointment of the Senior Vice 

Committee reviews its terms of reference annually 

President, Internal Audit and Risk

and, in light of its key responsibilities, the Committee 

•  External auditor: recommending the appointment 

considered the following items of usual business during 

of the external auditor, approving their remuneration 

the financial year:

and overseeing their work. Reviewing reports received 

from the external auditor. Review of effectiveness of 

•  Financial reports: the integrity of the Group’s Financial 

the external auditor

Statements and formal announcements of the Group’s 

•  Ethics update: the Committee received and considered 

performance

reports from management on the Group’s 

•  Risk and internal controls: the Group’s internal 

whistleblowing arrangements and health and safety

financial, operational and compliance controls and risk 

•  TCFD: reviewing the requirements of the Task Force 

identification and management processes. Review of 

for Climate-related Financial Disclosures and the 

Group policies for identifying and assessing risks and 

scenario analysis undertaken to assess the impact of 

arrangements for employees to raise concerns (in 

climate-related risks to Burberry’s key commodities: 

confidence) about possible improprieties

leather, cotton and cashmere

•  Viability: consideration of the Group’s Viability 

Statement as set out on pages 140 to 142.

Significant matters for the 

year ended 27 March 2021 How the Audit Committee addressed these matters

Impairment assessment 

The Committee considered management’s assessment of the recoverability of the 

of goodwill

carrying value of goodwill. Given the current uncertainty over future performance, which 

will depend on the path of recovery from COVID-19, the Committee considered 

management’s estimate of the value in use of those cash generating units containing 

goodwill under a range of potential outcomes over the next few years. The Committee 

also reviewed management’s proposed disclosures regarding impairment assessments 

of goodwill. The Committee approved management’s view that, as the estimated 

recoverable amount of goodwill exceeded the carrying value, no impairment was 

measured. The results of the impairment assessment of goodwill are set out in note 12 

of the Financial Statements.

Impairment assessment 

The Committee considered management’s assessment of the recoverability of the 

of property, plant and 

carrying value of assets held in retail cash generating units, including property, plant 

equipment and right-of- 

and equipment and right-of-use assets relating to store leases. The Committee 

use assets held in retail 

considered the approach applied by management to update assessments of previously 

cash generating units

impaired cash generating units and their review for potential indicators of impairment 

for other retail cash generating units. Given the current uncertainty over future store 

performance, which will depend on the path of recovery from COVID-19, the Committee 

reviewed management’s proposed disclosures relating to sensitivities of estimates to 

take account of these uncertainties. The results of the impairment assessment of 

assets held in retail cash generating units, together with related sensitivities, are set 

out in note 13 of the Financial Statements.

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Corporate Governance Statement  |  Audit, Risk and Internal Control

Significant matters for the 

year ended 27 March 2021 How the Audit Committee addressed these matters

The recoverability of the 

The Committee considered the Group’s current provisioning policy, the expected loss 

cost of inventory and the 

rates on inventory held at the balance sheet date and the nature and condition of 

resulting amount of 

current inventory. In particular, the Committee considered management’s assumptions 

provisioning required

regarding the usage of inventory relating to the recent seasons, which have been most 

impacted by COVID-19. The review included analysis of actual inventory usage 

compared to assumptions made at March and September 2020 and the resulting 

revision to assumptions regarding expected exit routes for the remaining surplus 

inventory held at the balance sheet date. Movements in inventory provisioning and the 

related sensitivities are set out in note 17 of the Financial Statements.

Income and deferred taxes The Committee reviewed the Group Tax strategy, developments relating to discussions 

with tax authorities, the status of any ongoing tax audits, and their impact on the 

Financial Statements. The Committee reviewed and challenged the appropriateness of 

assumptions and estimates applied in order to estimate the amount of assets and 

liabilities to be recognised in relation to uncertain income tax and deferred tax positions 

and the disclosure of any significant estimates applied to tax balances. The Committee 
concluded that the assets and liabilities recognised and disclosures contained in the 

Financial Statements for the period were appropriate. Details of movements in tax 

balances are set out in notes 9 and 15 of the Financial Statements and further 

disclosure of tax contingent liabilities is given in note 33.

Fair, balanced and 

The Committee considered the Annual Report and Interim Report, on behalf of the 

understandable reporting

Board, to ensure that they were fair, balanced and understandable, in accordance with 

the requirements of the UK Corporate Governance Code. The Committee paid particular 

attention to the approach taken by management to separate presentation of any items 

relating to the impact of COVID-19 including impairments of assets or reversal of 

previous impairments which were separately presented and the recognition of income 

directly relating to COVID-19, together with the disclosure of the basis of the treatment 

applied. The Committee reviewed the report from the Strategic Report drafting team, 

comments arising from the review of the Financial Statements by the Executive 

Directors and comments raised by the Group’s auditors. The Committee also considered 

the use of alternative performance measures by the Group, including the 

appropriateness of their current use and their disclosure in the Financial Statements 

and Strategic Report. The Committee concluded that their current use was fair, 

balanced and understandable.

Other matters

At the May and November meetings, the Committee also considered management’s 

papers on other subjects, including the recognition and measurement of adjusting 

items for restructuring costs, significant judgements relating to lease term and 

impairment of receivables.

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Corporate Governance Statement  |  Audit, Risk and Internal Control

External auditor
Following a competitive tender carried out in 2018 and 

•  Any threats to independence and objectivity resulting 

from the provision of such services; any safeguards in 

their appointment at the Annual General Meeting on 

place to eliminate or reduce these threats to a level 

15 July 2020, EY commenced their first year of audit in 

where they would not compromise the auditor’s 

FY 2020/21. The Audit Committee oversees the work 

independence and objectivity; the nature of the 

undertaken by EY and in FY 2020/21 the Committee 

non-audit services; and whether the skills and 

monitored activities including reviewing:

experience of the audit firm make it the most suitable 

supplier of the non-audit service

•  The audit plan, including scope and materiality

•  The value of non-audit services that can be billed by 

•  The approach to risk assessment

•  The approach to auditing controls

•  Reports at interim and full year 

the external auditor is restricted by a cap, which is set 

at 70% of the average audit fees for the preceding 

three years as defined by the FRC

During the year, the Committee met with the external 

During FY 2020/21 the non-audit services provided by 

auditor without members of management being present.

Burberry’s external auditor did not exceed this cap.

Appointment and fees
One of the Committee’s primary responsibilities is to 

Proposed fees above £50,000 are approved by the Chair 

of the Audit Committee. Non-audit services with a value 

make a recommendation on the appointment, 

below £50,000 and which are in line with the Group’s 

reappointment and removal of the external auditor. 

policy have been pre-approved by the Audit Committee. 

Every year, the Committee assesses the qualifications, 

Compliance with the policy of engaging the Group’s 

expertise, resources and independence of the external 

auditor for non-audit services and pre-approving 

auditor, and the effectiveness of the previous audit 

non-audit fees is reviewed and monitored by the Senior 

process. Over the course of the year, the Committee 

Vice President, Internal Audit and Risk. These fees must 

reviewed the audit process and the quality and 

be activity based and not success related. At the half 

experience of the audit partners engaged in the audit to 

year and year end, the Audit Committee reviews all 

satisfy itself that it received the highest quality audit 

non-audit services provided by the auditor during the 

possible. To support its assessment, a survey was sent 

period, and the fees relating to these services.

to the Audit Committee Chair, key members of the 

Finance team and other members of the senior 

During the year, the Group spent £0.1 million on 

management team as part of the year-end processes 

non-audit services provided by EY (6% of the average 

seeking feedback on the effectiveness of the external 

of Group audit fees incurred over the last three years). 

audit process. The survey results concluded that the 

The rationale for using the external auditor to perform 

external audit process was considered to be effective. A 

these services was to reduce complexity. Further details 

further review of the external audit process will be 

can be found in note 7 to the Financial Statements.

conducted later in the year following completion of EY’s 

first audit. The Committee also reviewed the proposed 

audit fee and terms of engagement for FY 2020/21. 

Evaluation of internal controls 
Our Board is ultimately responsible for the Group’s 

Details of the fees paid to the external auditor during 

internal controls and risk management procedures. 

the financial year can be found in note 7 to the Financial 

It discharges its duties in this area by:

Statements.

Non-audit services
The Committee recognises that the independence of the 

emerging risks it is willing to accept to achieve the 

Group’s strategic objectives (the Board’s risk appetite)

external auditor is an essential part of the audit 

•  Challenging management’s implementation of 

framework and the assurance that it provides. In line 

effective processes of risk identification, assessment 

•  Determining the nature and extent of the principal and 

with the Revised Ethical Standard issued by the FRC in 

and mitigation

December 2019, the Committee has adopted a policy, 

which sets out a framework for determining whether it is 

Our Audit Committee is responsible for reviewing the 

appropriate to engage the Group’s auditor for non-audit 

effectiveness of the Group’s internal controls and risk 

services and pre-approving non-audit fees. 

management procedures. Details of the Group’s risk 

The overall objective is to ensure that the provision of 

mitigation of each principal risk together with the

management processes and the management and 

non-audit services does not impair the external auditor’s 

independence or objectivity. This includes, but is not 

limited to, assessing:

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Corporate Governance Statement  |  Audit, Risk and Internal Control

Group’s Viability Statement can be found in our Risk and 

The Group operates a “three lines of defence” model, 

Viability Report on pages 106 to 142.

which helps to achieve effective risk management and 

internal control across the organisation.

Ongoing review of these controls is provided through 

internal governance processes and the work of the 

•  First line of defence: management owns and manages 

Group is overseen by executive management, particularly 

risk and is also responsible for implementing corrective 

the work of the Group Internal Audit team and the Risk 

actions to address process and control deficiencies

Committee. Regular reports on these activities are 

•  Second line of defence: to help ensure the first line is 

provided to the Audit Committee as reflected in the 

properly designed, established and operating 

standing items on the Audit Committee agenda.

effectively, management has also established various 

risk management and compliance functions to help 

The Board, through the Audit Committee, has conducted 

build and/or monitor the first line of defence. These 

a robust assessment of our principal and emerging risks 

include, but are not limited to, functions such as Group 

and internal control framework. It has considered the 

Risk Management, Legal, Brand Protection, Company 

effectiveness of the internal controls in operation across 

Secretariat, Group Finance Compliance, Health and 

the Group for the year covered by the Annual Report and 

Safety, Data Protection, Asset and Profit Protection, 

Accounts and up to the date of its approval by the 

and Business Continuity

Board. This review covered the material controls, 

•  Third line of defence: Group Internal Audit provides 

including financial, operational and compliance, as well as 

the Audit Committee and management with 

risk management processes. No significant control 

independent and objective assurance on the 

weaknesses were identified. The internal controls are 

effectiveness of governance, risk management and 

designed to manage rather than eliminate the risk of not 

internal controls. This includes the way in which the 

achieving business objectives and can only provide 

first and second lines of defence achieve risk 

reasonable and not absolute assurance against material 

management and control objectives

misstatement or loss.

The process followed by the Board, through the Audit 

Internal Audit
The Group Internal Audit function is managed under 

Committee, in regularly reviewing the system of internal 

the leadership of our Senior Vice President, Internal 

controls and risk management processes complies with 

Audit and Risk, who reports to the CO&FO but has an 

the Guidance on Risk Management, Internal Control and 

independent reporting line to the Chair of the 

Related Financial and Business Reporting issued by the 

Audit Committee.

FRC. It also accords with the provisions of the Code.

The scope of Internal Audit work is considered for each 

Control environment 
Our business model is based primarily on central design, 

operating company and Group function. This takes 

account of risk assessments, input from senior 

supply chain and distribution operations to supply 

management and the Audit Committee and previous 

products to global markets via retail, wholesale and 

audit findings. For example, in FY 2020/21, there was 

digital channels. This is reflected in our internal control 

an emphasis on assurance over the significant financial 

framework, which includes centralised direction, 

estimates made in response to COVID-19 and the 

resource allocation, oversight and risk management of 

re-positioning on the Group’s major business 

the key activities of marketing, inventory management, 

transformation and IT implementation programmes 

as well as brand and technology development. We have 

across Finance, Supply Chain, HR and Digital. There 

also established procedures for the delegation of 

was also a continued focus on assessing the maturity of 

authorities to ensure that approval for matters that are 

controls over cybersecurity and IT operations, and the 

considered significant is provided at an appropriate level. 

core financial controls operated from Burberry Business 

In addition, we have policies and procedures in place that 

Services. Changes to the Group’s risk profile are 

are designed to support risk management across the 

considered on an ongoing basis and amendments are 

Group. These include policies relating to treasury and the 

made to the audit plan as necessary during the year. 

conduct of employees and third parties with whom we do 

Any proposed changes to the plan are discussed with 

business, including prohibiting bribery and corruption. 

the CO&FO and reported to the Audit Committee. 

These authorities, policies and procedures are kept 

The effectiveness of Group Internal Audit is assessed 

under regular review.

every five years with the latest review having been 

reported last year. 

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Corporate Governance Statement  |  Audit, Risk and Internal Control

Ongoing visibility of the internal control environment is 

Our financial reporting process is supported by 

provided through Internal Audit reports to management 

transactional and consolidation finance systems. 

and the Audit Committee. These reports are graded to 

Reviews of financial controls are carried out by senior 

reflect an overall assessment of the control environment 

members of the finance team. The results of these 

under review, and the significance of any control 

reviews are considered by the Audit Committee as part 

weaknesses identified.

of its monitoring of the performance of controls 

governing financial reporting.

Remedial actions to address findings are identified and 

agreed with management. The Audit Committee places 

The Audit Committee reviews the application of financial 

high emphasis on actions being taken as a result of 

reporting standards and any significant accounting 

internal audits and regular reports are provided to the 

judgements made by management. These matters are 

Audit Committee on the status of any overdue actions.

also discussed with the external auditor.

Financial reporting
Management is responsible for establishing and 

Impact of COVID-19
We have assessed financial reporting controls impacted 

maintaining adequate internal controls over financial 

by remote working arrangements due to COVID-19 to 

reporting. These are designed to provide reasonable 

identify potential vulnerabilities in processes and to 

assurance regarding the reliability of financial reporting 

determine key controls needed to operate during this 

and the preparation of Financial Statements for external 

period. Where required, controls have been adapted to 

reporting purposes.

reflect new ways of working, existing technology and IT 

infrastructure has been enhanced to support remote 

We have comprehensive planning, budgeting, 

execution and contingency plans have been developed, 

forecasting and monthly reporting processes in place. 

including back-up support for employees impacted by 

A summary of financial results, supported by 

illness or remote working.

commentary and performance measures, is provided 

to the Board each month.

Fair, balanced and understandable 
As a whole, the Annual Report and Accounts are 

In relation to the preparation of Group Financial 

required to be fair, balanced and understandable and 

Statements, the controls in place include:

to provide the information necessary for shareholders 

to assess the Group’s position, performance, business 

•  A centre of expertise responsible for reviewing new 

model and strategy. On behalf of the Board, the Audit 

developments in reporting requirements and 

Committee considered whether the fair, balanced and 

standards to ensure that these are reflected in Group 

understandable statement could properly be given on 

accounting policies

behalf of the Directors. The processes followed to 

•  A global finance structure consisting of colleagues 

provide the Committee with assurance were considered 

with the appropriate expertise to ensure that Group 

and the Committee provided a recommendation to the 

policies and procedures are correctly applied. Effective 

Board that the fair, balanced and understandable 

management and control of the finance structure is 

statement could be given on behalf of the Directors. 

achieved through our finance leadership team, 

Based on this recommendation, the Board is 

consisting of key finance colleagues from the regions, 

satisfied that it has met this obligation. A summary 

Burberry Business Services and London headquarters 

of the Directors’ responsibilities in relation to the 

Financial Statements is set out on page 210. The 

Independent Auditors’ Report on pages 211 to 223 

includes a statement concerning the auditor’s 

reporting responsibilities.

179

Corporate Governance Statement  |  Directors’ Remuneration Report

DIRECTORS’ 
REMUNERATION REPORT

Chair’s statement

See page 180

At a glance: remuneration  

See page 186

approach for FY 2020/21 and 

FY 2021/22

Annual Report on Remuneration

See page 188

Orna NíChionna

Chair, Remuneration Committee

Dear Shareholder,
I am pleased to present to you the Directors’ 

from home. We also set up rigorous health and safety 

protocols across all our sites in line with government 

Remuneration Report for the year ended 27 March 2021, 

guidelines, so that those who needed to work there to 

which has been approved by both the Remuneration 

execute critical business processes, including many 

Committee (the Committee) and the Board.

members of our creative teams, could do so without 

being distracted from our purpose, Creativity 

Rising to the challenges
Our latest financial year has seen a lot of change, both 

Opens Spaces.

within the business and within society. It started a week 

Throughout all this, our leadership team ensured that 

after the UK had entered its first lockdown and most of 

the execution of our strategy stayed on course. This 

our stores had closed. Our first priority as a Board was 

required us to continue to strengthen our culture and 

to ensure that all of our people felt safe and supported, 

reshape our head office organisation, to invest in our 

and our leadership team worked intensively to achieve 

digital capabilities, and to nurture our creativity to 

that, quickly setting up systems and providing equipment 

deliver excitement in our ranges and in our marketing. 

to enable working from home and to allow our people to 

Once our stores in China reopened, marketing resources 

stay connected and maintain a sense of community. Our 

were diverted from other markets to capture the sales 

teams were very agile in reorganising our supply chains 

potential there, with new approaches to digital 

as stores opened and closed in different regions of the 

marketing and customer engagement proving successful. 

world and to meet the increased demand we saw online 

We accelerated our shift in mix to full price and away 

in most of our markets.

from markdown channels. By the end of the year, 

these actions, guided by our purpose, meant that the 

As the year progressed, and it became clear that 

expectations we had for our sales and profits at the 

disruption could continue for some time to come, our 

start of the year were exceeded by a considerable 

leadership teams devised new approaches to help our 

margin and, in spite of COVID-19, we delivered a 

people manage their wellbeing while continuing to work 

strong set of results.

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Corporate Governance Statement  |  Directors’ Remuneration Report

Supporting the response to COVID-19
Our colleagues were also anxious to play a part in the 

Directors’ Remuneration Policy
Last year the Committee developed a new Remuneration 

fight against COVID-19 and by May last year, when I 

Policy designed to support our strategy to establish 

wrote to you, I was proud to list the various initiatives 

Burberry as a global luxury brand that can deliver 

that were underway, including the manufacture of PPE 

long-term sustainable value for shareholders. We 

at our Castleford factory; the sourcing and distribution 

consulted widely and refined it in response to comments 

of PPE using our supply chain; Company donations to 

from shareholders and proxy bodies. The Committee was 

vaccine research at the University of Oxford; and the 

very pleased with the strong level of support that the 

setting up of a COVID-19 relief fund spearheaded by The 

final Remuneration Policy received from shareholders at 

Burberry Foundation. All members of the Board took a 

the 2020 AGM. 

voluntary salary/fee cut of 20% for the first quarter and 

the Company paid an equivalent of that amount to The 

Burberry Share Plan 2020 (BSP) 

Burberry Foundation COVID-19 Community Fund, with 

The key change under the new Remuneration Policy 

our top management team also taking a 20% reduction 

was the introduction of a restricted share plan, the BSP. 

in their salaries. 

Under the BSP Executive Directors receive awards with 

a lower face value than under our previous performance 

In total, during the financial year Burberry donated 

share plan. The awards are subject to performance 

more than 160,000 pieces of PPE and provided over 

underpins, which play a different role to performance 

four million masks and 50,000 gowns at cost. The 

conditions in a “traditional” long-term incentive plan. 

Burberry Foundation COVID-19 Community Fund 

If the Company were to fail to meet one or more of the 

provided support to relief efforts ranging from procuring 

performance underpins over the relevant vesting period 

and distributing masks, gowns and other PPE to 

then the Committee would consider whether it would be 

providing funding to food banks and healthcare charities. 

appropriate to scale back the level of pay-out under 

At the end of the year, in March 2021, the Community 

the award to reflect this. The Committee would 

Fund alongside Burberry Group plc released further 

retain discretion to determine the appropriate level 

funds to support the distribution of vaccines in 

of scale-back. 

developing countries. 

Other changes to the Remuneration Policy 

In summary, our leadership team has faced into a range 

In addition to the introduction of the BSP, the 

of competing challenges with skill and dedication, 

Committee made some changes to reflect evolving 

enabling us to be agile in our response to COVID-19 while 

market practice and shareholder expectations. This 

at the same time delivering our strategy. Morale has 

included a reduction in pension arrangements for our 

remained strong and our people have retained the deep 

current Executive Directors so that they will be aligned 

focus on creativity that is at the heart of our purpose, 

with the maximum rate available to the majority of the 

and so essential to our future growth. The organisation 

UK workforce by 1 January 2023, and the introduction 

is stronger and more purposeful than it has ever been 

of post-employment shareholding guidelines in line with 

and our brand has been strengthened. At the time of 

current views of best practice. 

writing, the UK is emerging from lockdown, but the 

outlook around the world remains uncertain in the short 

term, as political events add to the challenges of 

steering the Company through the pandemic. I have 

great confidence that our leadership team will surmount 

the challenges that arise in this financial year, as they 

have done so well to date. 

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Corporate Governance Statement  |  Directors’ Remuneration Report

“PERFORMANCE HAS BEEN STRONG 
DURING FY 2020/21 IN SPITE OF 
COVID-19 AND THE COMMITTEE 
JUDGED IT WAS APPROPRIATE 
TO PAY A BONUS TO REFLECT 
THESE ACHIEVEMENTS.”

Orna NíChionna
Chair, Remuneration Committee

Approach to remuneration for FY 2020/21
Salary and Board fees

performance has been strong during FY 2020/21, in 

spite of COVID-19, and this is due in large part to the 

As previously noted, as part of Burberry’s response to 

programmes our leadership team designed and executed 

COVID-19, for three months from 1 April 2020 the 

under considerable pressure from the pandemic. The 

Executive Directors voluntarily reduced their base salary 

Committee judged it was appropriate to pay a bonus 

by 20%, with the equivalent cash amount being donated 

of 50% of base salary (the maximum potential for 

by the Company to The Burberry Foundation COVID-19 

FY 2020/21) to reflect these achievements. Further 

Community Fund. The Chairman and the Non-Executive 

details on the annual bonus outcomes are set out on 

Directors did likewise with their fees over the same 

page 183 and on pages 189 to 191.

three-month period.

BSP awards

Annual bonus approach for FY 2020/21

The first awards under the BSP were made in 

The maximum annual bonus for Executive Directors is 

August 2020. As set out in my letter last year, the 

normally 200% of base salary. However, at the start of 

Committee is mindful of shareholder guidance that, 

the year, taking into account the uncertainty caused by 

where a company’s share price has fallen, this should be 

the outbreak of COVID-19 and the challenges expected 

taken into account when determining award levels. After 

to follow, the Committee modified the operation of the 

careful consideration, the Committee determined that it 

annual bonus for FY 2020/21, limiting the maximum 

would be appropriate to reduce the level of BSP awards 

annual bonus to 25% of the maximum, i.e. 50% of base 

in 2020. Accordingly the CEO and CO&FO were granted 

salary. In addition to reducing the maximum, the 

BSP awards of 150% and 140% of base salary, 

Committee also modified the approach to determining 

respectively. The normal maximum levels are 162.5% 

outcomes. Following the end of the financial year, the 

and 150% of base salary, respectively. 

Committee determined the annual bonuses for 

FY 2020/21 taking into account performance against 

The 2020 BSP awards are subject to performance 

strategic objectives set around the Company’s response 

underpins of Revenue, ROIC and brand and sustainability, 

to, and recovery from, COVID-19; our strategy to build a 

which provide a “safeguard” to ensure that awards do 

more sustainable future; overall business performance; 

not pay out if the Company has under-performed and 

and the shareholder experience. The Company’s 

vesting is not justified. Further detail on the underpins 

is provided on page 193.

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Corporate Governance Statement  |  Directors’ Remuneration Report

Remuneration outcomes for FY 2020/21
Annual bonus for FY 2020/21

Single figure for FY 2020/21

The operation of the annual bonus for FY 2020/21 was 

The chart below shows the breakdown of 

modified given the uncertainty and challenges presented 

the single figure total remuneration for the 

by COVID-19. Following the end of the financial year, the 

Executive Directors in respect of FY 2020/21 

Committee reviewed the performance of the Company 

(see page 188 for more detail).

and the Executive Directors. The key annual 

performance highlights taken into account by the 

Committee include:

•  Adjusted operating profit of £396 million which was 

significantly ahead of expectations at the start of the 

year in spite of COVID-19 

•  Full-year revenue of £2,344 million 

•  Rigorous cash management throughout the 

year resulting in free cash flow (pre-tax) of 

£407 million and a closing cash level of £919 million 

net of borrowings

•  Absolute share price growth of c.43% for the 

financial year, representing a strong recovery relative 

to the FTSE 100

•  Strong progress against our sustainability 

goals, including the successful launch of a 

Sustainability Bond

£2,245k

£1,405k

£180k

£570k

£106k

£363k

£1,495k

£936k

Marco
Gobbetti

Julie 

Brown

Fixed pay

Bonus

ESP

Significant strategic progress during the year has 

Alignment between Executive Directors and 

supported Burberry’s recovery from the COVID-19 

shareholders

pandemic and provided a strong platform to deliver 

Executive Directors are subject to a shareholding 

shareholder returns in the future. Taking into account 

guideline of 300% of salary which drives long-term 

the excellent progress made during a particularly 

alignment with investors. The chart below illustrates 

challenging year, the Committee determined that the 

the value of holdings at the year end and the status 

Executive Directors would receive bonuses of 50% of 

against the guideline. Both Marco Gobbetti and 

base salary (equivalent to 25% of the normal maximum 

Julie Brown had met the shareholding guideline 

opportunity of 200% of base salary). Further details of 

(see page 195 for more detail).

the Committee’s assessment and the factors taken into 

account are set out on pages 189 to 191. 

2018 Executive Share Plan (ESP) awards 

The 2018 ESP award was based on three performance 

metrics, measured over the three-year period to 

27 March 2021. Given the impact of the COVID-19 

pandemic on performance during the year, growth in 

Revenue and Adjusted PBT (CER) were both below 

threshold and therefore there was no vesting on these 

metrics. However, the three-year average Adjusted 

Retail/Wholesale ROIC exceeded the threshold vesting 

target. This performance will result in overall vesting of 

the 2018 ESP award for the Executive Directors of 5.5% 

of maximum. The ESP shares to be received by the 

Executive Directors on vesting will be subject to a 

post-vesting holding period. The Committee believes 

that the ESP outcome appropriately reflects the broader 

performance context and, as a result, no discretion was 

exercised by the Committee in respect of the outcome of 

the ESP awards.

183

Per cent

of salary

£4.33m

£2.79m

400%

300%

200%

100%

0%

Marco

Gobbetti

Julie 

Brown

Shareholding
guideline

Corporate Governance Statement  |  Directors’ Remuneration Report

Approach to remuneration for FY 2021/22 
Salary and Board fees

Broader employee reward
Our people are our biggest asset and they have been 

The Executive Directors will not receive a salary increase 

instrumental in making Burberry the luxury fashion 

for FY 2021/22. Their salaries will therefore continue to 

brand it is today. We strive to be an open, caring and 

be £1,140,000 for the CEO and £725,500 for the 

inclusive employer. 

CO&FO. There will also be no increase in fees for the 

Chairman or the Non-Executive Directors.

We regularly run Employee Engagement Surveys to gain 

Annual bonus

insight into what keeps our people motivated and 

inspired. In 2019 we established the Global Workforce 

Following the modified approach for FY 2020/21 the 

Advisory Forum, comprising a group drawn from a range 

Committee is reverting to the normal annual bonus 

of roles and locations around the world, in order for the 

approach for FY 2021/22 as set out in the Remuneration 

Board to have a direct channel to hear and discuss the 

Policy approved by shareholders at the 2020 AGM. 

views of the workforce as part of its decision-making 

The Executive Directors will therefore be eligible for a 

processes. During FY 2020/21, the Chairman and I have 

maximum bonus of 200% of salary. The annual bonus 

attended each Forum meeting.

will be based 75% on adjusted operating profit and 

25% on performance against strategic objectives 

At our February 2021 meeting, I presented the Forum 

linked to progress against our strategy and our 

members with a summary of the changes made to the 

brand, sustainability targets and diversity, inclusion 

Remuneration Policy and approved by shareholders at 

and leadership goals (further details are provided 

the 2020 AGM and I invited questions and comments. 

on page 191).

BSP awards 

We included details of how the revised approach applied 

to Executive Directors and how it has been cascaded 

throughout the organisation, including how BSP awards 

The Committee intends to grant BSP awards for 2021 

are structured below Board level. Members of the Forum 

in line with the approach approved by shareholders last 

shared their views and discussed the thought process of 

year. Awards will vest in equal tranches after three, four 

the Committee in detail. Members confirmed that the 

and five years following the date of award, subject to a 

new BSP had been well received by participants across 

holding period to the fifth anniversary of award. As set 

the Company. We also reflected on changes which had 

out on page 182, the Committee scaled back the BSP 

been made to the retail commission structure globally. 

awards for 2020 taking into account the Company’s 

This too had been warmly received, although we noted 

share price at the time of grant. As the share price has 

some anomalies that had arisen due to the pandemic and 

increased since the 2020 grants, the Committee intends 

which will be addressed. There was considerable praise 

to grant BSP awards for 2021 at the normal levels of 

for the new Global Parental Leave Policy. The Chairman 

162.5% and 150% of base salary for the CEO and 

and I have found it very valuable to take part in the 

CO&FO, respectively. 

Forum and to hear the views of the wider employee base. 

We take these views into account when we consider 

After careful consideration, the Committee has 

changes to policy and incentive out-turns for 

determined that the performance underpins that 

Executive Directors. 

applied to the 2020 BSP awards continue to reflect 

a good overall balance of safeguarding the financial 

stability of the business, delivery of the strategy and 

elevation of the brand. Therefore, the 2021 BSP awards 

will be subject to the same performance underpins. 

The Committee has decided that it would be appropriate 

to increase the level of the Revenue underpin to 

£2,400 million and the level of the ROIC underpin to at 

least 1% above the Group’s WACC (currently c.9%) 

in the year of vesting. The approach to the brand and 

sustainability underpin will be unchanged. Further 

details are provided on page 194.

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Corporate Governance Statement  |  Directors’ Remuneration Report

Our reward framework
Burberry’s remuneration framework has been designed 

Burberry’s reward framework

to support our culture, values and purpose. The 

Burberry’s reward framework, consisting of 

framework, which consists of fixed pay, short-term 

fixed pay, short-term incentives and long-term 

incentives and long-term share awards, is cascaded 

share awards, is cascaded across the Group.

across the Group. 

We are committed to fair and responsible employment 

and are proud to be a principal partner of The Living 

Wage Foundation and an accredited UK Living Wage 

employer. We are keen to encourage employee share 

ownership and we operate two all-employee share plans, 

which are due for renewal at the AGM in July. Annual 

grants of free shares (or equivalent cash-based awards 

where necessary) and the ability to purchase shares 

under our Sharesave Scheme enable our people to 

become shareholders in Burberry and share in the 

long-term success of our strategy.

Engagement with shareholders
We have sought to have an open and transparent 

dialogue with shareholders about executive remuneration 

arrangements at Burberry. Our engagement with 

shareholders at the start of the year helped inform the 

FIXED PAY
Fixed pay consists of salary,  

benefits and pension 

SHORT-TERM INCENTIVES
All our people are eligible for  

performance-related pay based  

on short-term performance

LONG-TERM SHARE AWARDS
All our people are eligible to participate  

new Remuneration Policy put to shareholders at 

in Burberry share plans

the 2020 AGM and I am most grateful to shareholders 

for their support on the Remuneration Policy last year. I 

look forward to continuing the discussion and hope that 

you will be willing to support the Directors’ 

Remuneration Report at the AGM in July.

Orna NíChionna

Chair, Remuneration Committee

185

Corporate Governance Statement  |  Directors’ Remuneration Report

AT A GLANCE:  
REMUNERATION APPROACH FOR FY 2020/21 AND FY 2021/22
The Remuneration Policy was approved by shareholders at the AGM on 15 July 2020 and is set out in full in the 

Directors’ Remuneration Report FY 2019/20, which can be found in the Annual Report FY 2019/20 at  

Burberryplc.com.

Element

Approach for FY 2020/21

Approach for FY 2021/22

Salary

Salaries from 1 July 2020:

•  CEO – £1,140,000

•  CO&FO – £725,500

No increase in salaries from 1 July 2021.

Salaries from 1 July 2021 will remain:

•  CEO – £1,140,000

The CEO and CO&FO agreed to waive 20% of 

•  CO&FO – £725,500

salary between April and June 2020 with the 

equivalent cash amount donated by the 

Company to The Burberry Foundation COVID-19 

Community Fund.

Pension

CEO and CO&FO – pension reduced from 30% 

CEO and CO&FO – 20% of base salary, with a 

of base salary to 20% of base salary from 

further reduction to align with the maximum 

1 July 2020.

rate available to the majority of the UK 

Any new appointment – in line with the 

workforce from 1 January 2023.

maximum employer pension contribution 

Any new appointment – no change for 

available to the majority of the UK workforce 

FY 2021/22.

(currently 6% of salary).

Benefits

Cash benefits allowance – CEO (£80,000) and 

No change for FY 2021/22.

CO&FO (£30,000)

Non-cash benefits principally include private 

medical, long-term disability insurance and 

life assurance.

Annual bonus

In light of the uncertainty and challenges 

The annual bonus will revert to its normal 

following the outbreak of COVID-19, the 

operation. 

operation of the annual bonus was modified for 

Maximum 200% of salary. 

FY 2020/21.

Performance measures: 

The annual bonus was limited to 25% of the 

•  75% adjusted operating profit

normal maximum, i.e. 50% of salary.

•  25% strategic objectives

The Committee determined the annual bonus 

Executives are required to invest 50% of any 

taking into account performance against 

net bonus into shares until shareholding 

strategic objectives (response to and 

guidelines are met.

recovery from COVID-19, and sustainability), 

Malus and clawback provisions apply.

overall business performance and the 

shareholder experience.  

Executives are required to invest 50% of any 

net bonus into shares until shareholding 

guidelines are met.

Malus and clawback provisions apply.

186

Corporate Governance Statement  |  Directors’ Remuneration Report

Element

Approach for FY 2020/21

Approach for FY 2021/22

BSP

The 2020 awards were scaled back in 

Given the share price recovery, BSP awards will 

recognition of the Company’s share price 

revert to normal levels for the 2021 awards. 

at grant:

•  CEO – 150% of salary

•  CO&FO – 140% of salary

Maximum annual award levels:

•  CEO – 162.5% of salary

•  CO&FO – 150% of salary

Awards vest one third after three years, one 

Awards vest one third after three years, one 

third after four years and one third after 

third after four years and one third after 

five years.

five years.

Awards subject to a holding period to fifth 

Awards subject to a holding period to fifth 

anniversary of award.
Malus and clawback provisions apply.

anniversary of award.
Malus and clawback provisions apply.

The performance underpins for the 2020 

The performance underpins for the 2021 awards 

awards are as follows:

are as follows:

•  Revenue – the level of Total Revenue at CER 

•  Revenue – the level of Total Revenue at CER 

for the financial year which precedes the year 

for the financial year which precedes the year 

of vesting being at least £2,000 million

of vesting being at least £2,400 million

•  ROIC – the level of Group ROIC at reported 

•  ROIC – the level of Group ROIC at reported 

exchange rates for the financial year which 

exchange rates for the financial year which 

precedes the year of vesting being ahead of 

precedes the year of vesting being at least 1% 

the Group’s WACC, currently c.9%

above the Group’s WACC (currently c.9%) in 

•  Brand and sustainability – reasonable 

the year of vesting

progress having been achieved in respect of 

•  Brand and sustainability – reasonable 

our strategy to elevate our brand and build a 

progress having been achieved in respect of 

more sustainable future

our strategy to elevate our brand and build a 

more sustainable future

No change for FY 2021/22.

Shareholding 

300% of salary

guidelines

Post-employment shareholding guideline 

introduced whereby Executive Directors will 

be expected to retain a shareholding of 300% 

of salary (or actual shareholding if lower) for 

two years after stepping down as an 

Executive Director.

Details of the principles the Committee took into account when developing the Remuneration Policy, including 

Provision 40 of the UK Corporate Governance Code, are set out on page 161 of the FY 2019/20 Annual Report.

The Committee considers that the Remuneration Policy operated as intended during FY 2020/21.

187

Corporate Governance Statement  |  Directors’ Remuneration Report

ANNUAL REPORT ON REMUNERATION
FY 2020/21 total single figure remuneration for Executive Directors (audited)
The table below sets out the single figure of total remuneration received or receivable by the Executive Directors in 

respect of FY 2020/21 (and the prior financial year). The subsequent sections detail additional information for each 

element of remuneration.

Salary1 
£’000

Allowances 
and benefits2 
£’000

Pension 
£’000

Bonus 
£’000

ESP3 
£’000

All-employee 
share plans4 
£’000

Total 
£’000

Total fixed 
remuneration
£’000

Total variable 
remuneration
£’000

Marco Gobbetti
Year to 27 March 2021
Year to 28 March 2020
Julie Brown
Year to 27 March 2021
Year to 28 March 2020

1,083
1,136

689 
723

155
141

78 
79

257
341

163 
217

570
–

363
– 

180 
–

106 
–

–
–

6
–

2,245 
1,618

1,405 
1,019 

1,495
1,618

936
1,019

750
–

469
–

1.  The Executive Directors voluntarily agreed to waive 20% of their salary for a three-month period between April and June 2020 with 

the equivalent cash amount being donated by the Company to The Burberry Foundation COVID-19 Community Fund.

2. The cost of private medical insurance for the Executive Directors was overstated in FY 2019/20 due to an administrative error and 

has been corrected in the allowances and benefits column for the year to 28 March 2020.

3. The values shown in the ESP column in respect of FY 2020/21 represent the vesting of the 2018 ESP award. The values have been 

calculated by multiplying the number of shares which will vest based on the performance outcome set out on page 192 (9,489 for 

Marco Gobbetti and 5,574 for Julie Brown) by the three-month average share price to the end of the financial year (£18.44), plus the 

value of dividends on these shares (using a cumulative dividend per share of 53.8 pence). This average share price has been used as 

the award does not vest until after the year end. The share price used to calculate the number of shares at grant (31 July 2018) was 

£21.135. Therefore none of the 2018 ESP value disclosed in the single figure table is attributable to share price growth. The 

Remuneration Committee did not exercise discretion in respect of the change in share price.

4. The value shown in the all-employee share plans column in respect of FY 2020/21 represents the gain realised by Julie Brown on the 

exercise of a Sharesave option granted in 2017 and the vesting of the 2017 award of free shares granted under the Share Incentive 

Plan (SIP).

Salary (audited)
The table below details annual salaries as at 27 March 2021 and those that will apply from 1 July 2021. Salaries will not 

be increased from 1 July 2021. From 1 April 2020, the Executive Directors voluntarily agreed to waive 20% of their 

salary for a three-month period between April and June 2020 with the equivalent cash amount being donated by the 

Company to The Burberry Foundation COVID-19 Community Fund.

Marco Gobbetti

Julie Brown

As at  
27 March  

2021

As at  
1 July  
2021

£1,140,000

£1,140,000

£725,500

£725,500

% change

0%

0%

188

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate Governance Statement  |  Directors’ Remuneration Report

Pension (audited)
Each Executive Director received an annual pension contribution or pension cash allowance of 30% of base salary up 

to 30 June 2020 and 20% of base salary from 1 July 2020. No Director has a prospective entitlement to receive a 

defined benefit pension.

In line with the approved Remuneration Policy, the pension allowance of each Executive Director will be further 

reduced to align with the maximum employer pension contribution available to the majority of the UK workforce 

(currently 6% of salary) from 1 January 2023 in line with best practice. 

Allowances and benefits (audited)
The table below details the cash allowances and non-cash benefits received by the Executive Directors during 

FY 2020/21 in accordance with the Remuneration Policy and as disclosed in the single figure table.

FY 2020/21 (£’000)

Marco Gobbetti
Julie Brown

Cash 
allowance

80 
30

Private 
medical 
insurance

14
30

Life 
assurance

38 
7 

Long-term 
disability 
insurance

7 
9

Tax advice

16
2 

There were no changes to benefits policies during the year. 

Annual bonus outcomes for FY 2020/21 (audited)
As disclosed last year, in light of the uncertainty and challenges following the outbreak of COVID-19, the operation 

of the annual bonus for FY 2020/21 was modified. The maximum annual bonus was limited to 25% of the maximum, 

i.e. 50% of base salary. The Committee has determined the annual bonuses for FY 2020/21 taking into account 

performance against strategic objectives set around the Company’s response to, and recovery from, COVID-19, our 

strategy to build a more sustainable future, overall business performance and the shareholder experience. 

189

Corporate Governance Statement  |  Directors’ Remuneration Report

The table below sets out the factors that the Committee took into account and performance against them:

Factor

Performance in FY 2020/21

Overall business 

performance 

•  Adjusted operating profit of £396 million delivered with an adjusted operating margin 

of 16.9%

•  Full year revenue was £2,344 million

•  Free cash flow pre-tax of £407 million

•  Group ROIC of 17%

Strategic performance 

•  Successfully optimised the strategy against short-term, regional and channel shifts 

in demand

•  Rigorous cash management throughout the year leading to increased cash balances

•  Successful launch of the innovative Sustainability Bond

Sustainability performance •  92% reduction in market-based emissions since base year FY 2016/17

•  82% of products with more than one positive attribute

•  680,170 people in the community positively impacted since 2017 by programmes led 

by The Burberry Foundation

Shareholder experience 

•  Share price increased by 43% since the start of the financial year, compared to an 

increase in the FTSE 100 of 26% over the same period 

•  Payment of final dividend for FY 2020/21

Response to COVID-19 in 

•  Successfully enabled remote working for our people and implemented initiatives to 

the year 

maintain cohesion including regular check-ins and encouraging flexible working

•  Robust measures put in place to ensure work sites were safe and 

secure environments

•  Provided more than four million masks and 50,000 gowns at cost as part of the 

Government contract

•  Made a donation in March 2020 to fund research into the vaccine developed by the 

University of Oxford and AstraZeneca

190

Corporate Governance Statement  |  Directors’ Remuneration Report

After careful consideration of the factors set out on the previous page the Committee determined that the Executive 

Directors would receive annual bonuses for FY 2020/21 of 50% of salary. The Committee considered that the financial 

performance for the year had been strong in the context of the current economic environment and significantly 

exceeded both internal and external expectations as at the start of the year. The Executive Directors also managed to 

deliver the cost and liquidity management objectives, ending the year in a strong position from both a financing and 

working capital perspective, while maintaining focus and making excellent progress against our sustainability strategy. 

This performance was delivered at the same time as supporting our people and communities throughout the COVID-19 

crisis and the Committee considered that the CEO and the CO&FO had demonstrated exceptional leadership during a 

challenging year while consistently acting in a way which supports the Company’s purpose and values. The annual 

bonuses are set out in the following table: 

FY 2020/21 Annual bonus payment 
(% of maximum)

FY 2020/21 Annual bonus payment 
(£’000)

Marco Gobbetti
Julie Brown

25%
25%

£570
£363

Under the Remuneration Policy, the Executive Directors are required to invest 50% of any net bonus earned into 

Burberry shares until their shareholding guideline of 300% of salary is met. Both Executive Directors already meet 

their shareholding guideline and therefore this requirement will not apply.

Annual bonus for FY 2021/22
Following the modified approach for FY 2020/21, the Committee is reverting to the normal annual bonus approach for 

FY 2021/22 as set out in the Remuneration Policy approved by shareholders at the 2020 AGM. Executive Directors 

will therefore be eligible for a maximum bonus of 200% of base salary. The annual bonus for FY 2021/22 will be based 

75% on adjusted operating profit performance and 25% on strategic objectives. The strategic objectives will include 

the following measures:

•  Strategy and brand (10%) – our long-term strategy is to elevate the value of our brand and diversify our channels to 

market. When assessing performance in this area the Committee will consider key measures linked to our brand and 

strategy progress, including digital revenue growth, full-price sales and leather and outerwear sales

•  Sustainability (10%) – given the increasing importance of sustainability within our business as well as society, the 

Committee has linked a portion of bonus to our progress against our long-term carbon reduction goals, specifically 

our objectives to reduce scope 3 emissions by 30% by 2030 and to become Net-Zero by 2040

•  Diversity, inclusion and leadership (5%) – underpinning our strategy is a robust approach to diversity, inclusion and 

leadership. The Committee therefore considered that it was appropriate to base part of the bonus on measures 

related to succession planning and diversity and inclusion goals as well as behaviours and values

For each strategic area the Committee will determine the pay-out in the round taking into account our progress in the 

year against our long-term objectives in these areas. Details of the progress achieved and the Committee 

determination of bonus outcomes will be provided in the FY 2021/22 Directors’ Remuneration Report.

191

 
Corporate Governance Statement  |  Directors’ Remuneration Report

Long-term incentive plan awards
The following sets out details of: 

•  2018 ESP awards vesting based on performance to FY 2020/21

•  2020 BSP awards granted during FY 2020/21

•  2021 BSP awards to be granted in FY 2021/22

2018 ESP awards vesting based on performance to FY 2020/21 (audited)
Marco Gobbetti and Julie Brown hold 2018 ESP awards, which will vest 50% on 31 July 2021 and 50% on 31 July 2022 

based on performance over the period from 1 April 2018 to 27 March 2021. The table below sets out the targets and 

actual performance achieved.

Outcome of 2018 ESP award

Annual growth in Adjusted PBT1,2
Annual growth in Revenue1,2
Average Adjusted Retail/Wholesale ROIC2
Final vesting outcome 

Weighting

Threshold 
(15% of max)

50%
25%
25%

0.0%
1.0%
13.5%

Maximum

7.5%
5.5%
17.0%

Actual 
performance

Vesting 
(% of max)

-6.2%
-5.0%
13.8%

0%
0%
22%
5.5%

1.  The ESP outcome is calculated using the average exchange rates of the year on which the targets were based, as set out in the 

performance conditions to awards. 

2. Performance was measured on a like-for-like basis against the targets, taking into account three changes in accounting over the 

period (the adoption of IFRS 15 and IFRS 16 and the move to retail calendar reporting). The adoption of IFRS 16 Leases has impacted 

the reported measurement of ROIC and adjusted PBT. The adoption of IFRS 15 and retail calendar reporting has impacted the 

measurement of Revenue. As a result performance for FY 2020/21 was measured on a pro forma basis reflecting results excluding 

the impact of these changes. 

Given the impact of COVID-19 on performance during the year, growth in Revenue and Adjusted PBT (CER) were both 

below threshold and therefore there was no vesting on these metrics. However, the three-year average Adjusted 

Retail/Wholesale ROIC exceeded the threshold vesting target. This performance will result in overall vesting of 

the 2018 ESP award for the Executive Directors of 5.5%.

The Committee did not exercise any discretion in relation to the 2018 ESP outcome for Executive Directors. 

In line with the Remuneration Policy, vested shares may not be sold until five years from grant (31 July 2023), other 

than to meet tax liabilities. 

2020 BSP awards granted during FY 2020/21 (audited)
After careful consideration, the Committee determined that it would be appropriate to reduce the level of BSP awards 

in 2020 reflecting the share price at the time of award. Accordingly the CEO and CO&FO were granted BSP awards of 

150% and 140% of base salary respectively, compared with normal maximum levels of 162.5% and 150% of base 

salary respectively. The table below summarises the BSP share awards granted to the Executive Directors during 

FY 2020/21.

Type of award

Basis of award

Shares awarded

Face value 
at grant (£’000)

Performance 
underpin period

Marco Gobbetti
Julie Brown

BSP share award
BSP share award 

150% of salary
140% of salary

120,077
71,323

£1,710
£1,016

3, 4 and 5 financial 

years starting  

from FY 2020/21

192

 
 
 
 
 
Corporate Governance Statement  |  Directors’ Remuneration Report

The BSP award was granted on 20 August 2020 and will vest one-third after three years, one-third after four years 

and one-third after five years from the grant date, subject to the performance underpins outlined below. Each tranche 

is subject to a holding period so that the total time horizon before any sale of shares (except to cover any tax liabilities 

arising from the award) is five years for the entire award. Awards are granted in the form of conditional share awards.

The face value of each award is calculated using the three-day average price prior to the date of grant (£14.2408), 

which was the price used to determine the number of shares awarded.

BSP awards granted in 2020 are subject to the following underpins:

•  Revenue – the level of Total Revenue at CER for the financial year which precedes the year of vesting being at 

least £2,000 million

•  ROIC – the level of Group ROIC at reported exchange rates for the financial year which precedes the year of vesting 

being ahead of the Group’s WACC, currently c.9% 

•  Brand and sustainability strategies – reasonable progress having been achieved over the vesting period in respect of 

our strategy to elevate our brand and to build a more sustainable future: 

•  Brand – when assessing the brand underpin the Committee will consider performance against a range of relevant 

brand KPIs. It is intended that this will include full-price sales, outerwear and leather goods sales and progress on 

brand elevation but it may also include other relevant metrics. These metrics are all considered to be strongly 

aligned with our strategy of elevating the brand to generate long-term value for shareholders

•  Sustainability – when assessing the sustainability underpin the Committee will consider whether reasonable 

progress has been delivered against our carbon reduction goals to reduce scope 3 emissions by 30% by 2030 and 

to become Net-Zero by 2040 

The Revenue and ROIC underpins were set at a time of considerable business and economic uncertainty. As described 

on page 194 the Revenue and ROIC underpins have been increased for the 2021 BSP awards.

If the Company does not meet one or more of the performance underpins outlined above for the year of vesting then 

the Committee would consider whether it was appropriate to scale back the level of pay-out under the BSP award. 

The intention of the performance underpins is to provide a “safeguard” to ensure that the BSP awards do not pay out 

if the Company has under-performed and vesting is not justified and the Committee will take this intention into 

account when assessing the underpins.

In addition to the underpins described above, the Committee also retains the discretion to adjust the vesting outcome 

if it is not considered to be reflective of underlying financial or non-financial performance of the business or the 

performance of the individual, where underpins are no longer considered appropriate or where the vesting outcome is 

not considered appropriate in the context of the experience of shareholders or other stakeholders.

Y1

Y2

Y3

Y4

Y5

One third vests after three years

Holding period

One third vests after four years

Holding period

One third vests after five years

The award 

is subject 

to a 

combined 

vesting and 

holding 

period of 

five years

Underpins

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Corporate Governance Statement  |  Directors’ Remuneration Report

2021 BSP awards to be granted in FY 2021/22
Following the reduction made to the BSP award levels in 2020, and taking into account the recovery in the share price 

since the 2020 grant date, the Committee intends to grant 2021 BSP awards to the Executive Directors at the normal 

award levels as set out in the 2020 Remuneration Policy (162.5% of salary for Marco Gobbetti and 150% of salary for 

Julie Brown). The awards will vest in equal tranches after three, four and five years following the date of grant, subject 

to the performance underpins. Tranches will be subject to a holding period so that the total time horizon before any 

sale of shares (except to cover any tax liabilities arising from the award) is five years for the entire award.

If the Company does not meet one or more of the performance underpins outlined below for the year of vesting then 

the Committee would consider whether it was appropriate to scale back the level of pay-out under the BSP award. 

The Committee would retain discretion to determine the appropriate level of scale-back. Having considered the 

forecasts that are applicable and relevant to our sector, the Committee has determined to use the following 

performance underpins for the 2021 awards:

•  Revenue – the level of Total Revenue at CER for the financial year which precedes the year of vesting being at least 

£2,400 million

•  ROIC – the level of Group ROIC at reported exchange rates for the financial year which precedes the year of vesting 

being at least 1% above the Group’s WACC (currently c.9%) in the year of vesting

•  Brand and sustainability strategies – reasonable progress having been achieved over the vesting period in respect of 

our strategy to elevate our brand and to build a more sustainable future:

•  Brand – when assessing the brand underpin the Committee will consider performance against a range of relevant 

brand KPIs. It is intended that this will include full-price sales, outerwear and leather goods sales and progress on 

brand elevation but it may also include other relevant metrics. These metrics are all considered to be strongly 

aligned with our strategy of elevating the brand to generate long-term value for shareholders

•  Sustainability – when assessing the sustainability underpin the Committee will consider whether reasonable 

progress has been delivered against our carbon reduction goals to reduce scope 3 emissions by 30% by 2030 and 

to become Net-Zero by 2040 

If the Company does not meet one or more of the performance underpins outlined above for the year of vesting then 

the Committee would consider whether it was appropriate to scale back the level of pay-out under the BSP award. 

The intention of the performance underpins is to provide a “safeguard” to ensure that the BSP awards do not pay out 

if the Company has under-performed and vesting is not justified and the Committee will take this intention into 

account when assessing the underpins. 

In addition to the underpins described above, the Committee also retains the discretion to adjust the vesting outcome 

if it is not considered to be reflective of underlying financial or non-financial performance of the business or the 

performance of the individual, where underpins are no longer considered appropriate or where the vesting outcome is 

not considered appropriate in the context of the experience of shareholders or other stakeholders.

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Share interests and shareholding guideline (audited)
Executive Directors are subject to a shareholding guideline of 300% of base salary. There is no specific timeline in 

which shareholding guidelines must be achieved. However, there is an expectation that Executive Directors make 

annual progress towards their guideline, regardless of any annual bonus paid or shares vesting. In line with the 

Investment Association best practice guidance, our shareholding guideline permits any incentive shares that have 

vested but are unexercised or that have not yet vested but are not subject to any further performance conditions to 

count towards the shareholding requirement at 50% of their face value. Members of the Executive Committee are 

also subject to a shareholding guideline.

The following table sets out the total beneficial interests of the Executive Directors (and their connected persons) in 

ordinary shares of Burberry Group plc as at 27 March 2021, as well as their progress against the shareholding 

guidelines. The table also summarises conditional interests in share or option awards, with further detail of the 

underlying awards in the subsequent table.

Based on the three-month average share price to 27 March 2021 (our standard approach to assessing the guideline), 

Marco Gobbetti and Julie Brown had both met the guideline. 

Beneficially held shares

Share/option awards

Director

Number of shares 
beneficially owned 
as at 27 March 
20211

As % of  
salary2

Shareholding 
guideline
(% of salary)

Marco Gobbetti
Julie Brown3

190,530 380%
151,169  384%

300%
300%

Guideline 
met as at 
27 March 
2021

Yes
Yes 

Vested but 
unexercised 
awards4

88,525
0 

Unvested 
– subject to 
performance 
measures (ESP)

Unvested 
- subject to 
performance 
underpins (BSP)

Unvested 
– subject to 
continued 
employment5

334,381 
196,426 

120,077
71,323

1,992 
72

1.  There have been no changes in the period up to and including 12 May 2021.

2. Based on the three-month average share price as at 27 March 2021 of £18.44.

3. Marco Gobbetti did not exercise any options during the year. On 11 June 2020, Julie Brown exercised nil-cost options over 73,000 

shares and 3,952 shares, both granted to her on 30 January 2017, and retained these shares (post tax liabilities). The market value 

of Burberry shares on the date of exercise was £15.56. On 1 February 2021, Julie exercised a nil-cost option over 3,953 shares 

granted to her on 30 January 2017, and retained these shares (post tax liabilities). The market value of Burberry shares on the date 

of exercise was £17.25. In addition, on 14 December 2020, Julie exercised a Sharesave option over 1,294 shares granted to her on 

15 June 2017. The market value of Burberry shares on the date of exercise was £18.27.

4. In line with the shareholding guideline, only 50% of the face value of these shares count towards the Executive Director’s 

shareholding guideline calculation.

5. This includes Sharesave options and shares held under the all-employee SIP. In line with the shareholding guideline, shares held 

under the SIP count towards the Executive Director’s shareholding guideline calculation.

195

 
 
Corporate Governance Statement  |  Directors’ Remuneration Report

The following table provides further underlying detail on the unvested awards at 27 March 2021 included in the table 

on page 195.

Director

Type of award

Date of grant

Maximum 
number 
of shares/
options

Performance period

Vesting date(s)4

Marco

2018 ESP1

31 July 2018

172,532

3 years to 27 March 2021

50% on 31 July 2021/50% on  

Gobbetti

2019 ESP2 31 July 2019

161,849

3 years to 2 April 2022

2020 BSP3 20 August 2020

120,077

3 years to 1 April 2023/4 years 

31 July 2022
50% on 31 July 2022/50% on  

31 July 2023
1/3 on 20 August 2023/ 1/3 on 

to 30 March 2024/5 years to 

20 August 2024/ 1/3 on  

SAYE
SIP
SIP
SIP
2018 ESP1

1,920
15 June 2018
23
31 July 2018
31 July 2019
22
11 December 2020 27
31 July 2018

101,348

29 March 2025
N/A
N/A
N/A
N/A
3 years to 27 March 2021

2019 ESP2 31 July 2019

95,078

3 years to 2 April 2022

Julie

Brown 

2020 BSP3 20 August 2020

71,323

3 years to 1 April 2023/4 years 

20 August 2025
1 September 2023
31 July 2021
31 July 2022
11 December 2023
50% on 31 July 2021/50% on  

31 July 2022
50% on 31 July 2022/50% on  

31 July 2023
1/3 on 20 August 2023/ 1/3 on 

to 30 March 2024/5 years to 

20 August 2024/

SIP
SIP

SIP

31 July 2018
31 July 2019

23
22

29 March 2025
N/A
N/A

11 December 2020

27

N/A

1/3 on 20 August 2025
31 July 2021
31 July 2022

11 December 2023

1.  The performance conditions and final vesting outcome for the 2018 ESP award are set out on page 192.

2. The performance conditions for the 2019 ESP award are set out in the Directors’ Remuneration Report FY 2019/20. 

3. The performance underpins for the 2020 BSP award are set out on page 193.

4. ESP awards are structured as nil-cost options and vested awards may be exercised in the period until 10 years from grant. Vested 

ESP and BSP awards may not be sold until five years from the date of grant, other than to meet tax liabilities.

Payments to past Directors
The second tranche of the 2016 ESP award granted to Carol Fairweather (who stepped down as CFO in 2017) vested 

in respect of 3,140 shares on 30 January 2021. The value of those shares on that date was £53,976. (The first 

tranche of her ESP award vested in respect of 3,140 shares on 30 January 2020.) Details of the 2016 ESP awards are 

set out on page 134 of the FY 2018/19 Directors’ Remuneration Report. There were no other payments to past 

Directors during the year.

Payments for loss of office
There were no payments for loss of office during the year.

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Director remuneration relative to employees
The table below summarises the change in each Director’s base salary/fee, benefits and bonus received for 

FY 2020/21 compared to the prior year. The regulations require disclosure of the same data for employees of the 

parent company. However, Burberry Group plc does not have any employees and therefore the table below includes 

data in respect of the UK employee population for reference.

Year-on-year change (%)

Executive Directors
Marco Gobbetti
Julie Brown
Non-Executive Directors
Gerry Murphy
Fabiola Arredondo
Sam Fischer
Ron Frasch
Matthew Key
Debra Lee
Dame Carolyn McCall
Orna NíChionna
Antoine de Saint-Affrique
Former Non-Executive Directors
Jeremy Darroch
UK Employees

Salary 
/fee

Allowances and 
benefits

-4.6%
-4.6%

-5.0%
-5.0%
-5.0%
-5.0%
-3.5%
-5.0%
12.8%
-3.5%
N/A

-75.0%
0%

9.9% 
-3.1%

-93.3%
-100%
-100%
-100%
-100%
-100%
-100%
-66.3%
N/A

N/A
0%

Bonus

N/A
N/A

–
–
–
–
–
–
–
–
N/A

–
-7.7%

1.  The comparator group includes all UK employees. As noted above Burberry Group plc does not have any employees and therefore 

this group has been chosen to align with the location of the Executive Directors and with the pay ratio reporting. For the comparator 

group of employees, the year-on-year salary changes include the annual salary review from July 2020 but exclude any additional 

changes made in the year, for example, on promotion. For benefits, there were no changes to benefit policies or levels during the 

year. The change in the value of benefits shown for the Executive Directors reflects the market cost of the same benefits. 

2. In order to provide a meaningful comparison the figures in the table above have been calculated on a full-year equivalent basis for 

Directors appointed during FY 2019/20.

3. The change in fee for Dame Carolyn McCall reflects the time served in the role of the Senior Independent Director during 

FY 2020/21.

4. The Executive Directors did not receive an annual bonus for FY 2019/20 and therefore it is not possible to calculate a percentage 

change on bonus.

5. Antoine de Saint-Affrique was appointed during FY 2020/21 and therefore it is not possible to calculate a percentage change 

for him. 

The ratios set out in the table below compare the total remuneration of the CEO (as included in the single figure table 

on page 188) to the remuneration of the median UK employee as well as the UK employees at the lower and upper 

quartiles. The disclosure will build up over time to cover a rolling 10-year period.

 Year

FY 2020/21
FY 2019/20 
FY 2018/19 

Method

Option A
Option A
Option A

25th percentile 
pay ratio 
(P25)

Median pay ratio 
(P50)

75th percentile 
pay ratio
(P75)

92:1
68:1
170:1

71:1
48:1
127:1

44:1
31:1
82:1

Notes regarding calculation

The ratios are calculated using option A in the disclosure regulations. The employees at the lower quartile, median and 

upper quartile (P25, P50, and P75, respectively) were determined based on total remuneration using a valuation 

methodology consistent with that used for the CEO in the single figure table on page 188. The employees were 

identified based on all UK employees as at year end. This option was selected on the basis that it provided the most 

accurate means of identifying the median, lower and upper quartile employees. The calculation is undertaken on a 

full-time equivalent basis.

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Corporate Governance Statement  |  Directors’ Remuneration Report

The total remuneration in respect of FY 2020/21 for the employees identified at P25, P50 and P75 is £24k, £32k and 

£51k respectively. The base salary in respect of FY 2020/21 for the employees identified at P25, P50 and P75 is £21k, 

£27k and £45k respectively. 

The Committee considers pay ratios as one of many reference points when considering remuneration. Throughout the 

Group, pay is positioned to be fair and market competitive in the context of the talent market for the relevant role, 

fairly reflecting local market data and other relevant benchmarks (such as the UK Living Wage). The Committee notes 

the limited comparability of pay ratios across companies and sectors, given the diverse range of business models and 

employee population profiles which exist across the market.

A significant proportion of the CEO’s total remuneration is delivered in variable remuneration, and particularly via 

long-term share incentives, historically under the ESP and with effect from FY 2020/21 under the BSP. In order to 

drive alignment with investors, the value ultimately received from ESP and BSP awards is linked to long-term share 

price movement. As a result, the pay ratio is likely to be driven largely by the CEO’s incentive outcomes and may 

therefore fluctuate significantly on a year-to-year basis.

The pay ratios for FY 2019/20 were lower than for FY 2018/19 reflecting the zero outcome on the CEO’s bonus for 

FY 2019/20 and the lapse of the ESP 2017 award. The pay ratios for FY 2020/21 increased compared to FY 2019/20 

primarily reflecting that the CEO received an annual bonus in respect of performance for FY 2020/21 and the partial 

vesting of the ESP 2018 award. The Committee considers that the median pay ratio for FY 2020/21 and the recent 

trends in the pay ratios are consistent with Burberry’s remuneration framework and reflect the variable nature of the 

CEO’s total remuneration. The Committee believes the pay ratio is consistent with our pay policies in the UK.

Relative importance of spend on pay for FY 2020/21
The table below sets out the total payroll costs for all employees over FY 2020/21 compared to total dividends payable 

for the year and amounts paid to buy back shares during the year. The average number of full-time equivalent 

employees is also shown for context.

Relative importance of spend on pay

Dividends paid during the year (total)

Amounts paid to buy back shares during the year

Payroll costs for all employees

Average number of full-time equivalent employees

FY 2020/21

FY 2019/20

£m
% change
£m
% change
£m
% change

% change

–
-100%
– 
-100%
512.8
7.3%
9,234
-6.7%

175.2

150.7

477.7

9,892

Service agreements
The table below sets out information on service agreements for the current Executive Directors. Executive Directors 

are subject to annual re-election by shareholders at each AGM of the Company.

Marco Gobbetti
Julie Brown

Date of current service 
agreement

Date employment 
commenced

Notice period to and from the 
Company

11 July 2016
11 July 2016

27 January 2017
18 January 2017

12 months
12 months

The Non-Executive Directors serve under Letters of Appointment with the Company. Non-Executive Directors may 

continue to serve subject to annual re-election by shareholders at each AGM of the Company, subject to six months’ 

notice by either party.

External appointments
Executive Directors may take up non-executive roles at other companies with the prior agreement of the Board in 

order to support their development and broaden their business experience. Julie Brown serves as a Non-Executive 

Director of Roche Holding Limited and it was agreed that fees earned in connection with this appointment can be 

retained by her. For the period 29 March 2020 to 27 March 2021, Julie’s fees for this appointment were 

CHF 360,000 gross. 

198

 
 
 
 
 
 
 
 
 
 
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Ten-year performance graph and Chief Executive Officer’s remuneration
The following graph shows the Total Shareholder Return (TSR) for Burberry Group plc compared to the FTSE 100 

index assuming £100 was invested on 31 March 2011. The FTSE 100 index has been selected as the comparator 

because Burberry is a constituent of the index. Data is presented on a spot basis and sourced from Datastream. The 

table below shows the total remuneration earned by the incumbent Chief Executive Officer over the same 10-year 

period, along with the percentage of maximum opportunity earned in relation to each type of incentive. The total 

amounts are based on the same methodology as used for the single figure of total remuneration for FY 2020/21 on 

page 188.

£
250

200

150

100

50

0

£198
(98% increase)

£167
(67% increase)

2011

2012
Burberry

2013

2014
FTSE 100

2015

2016

2017

2018

2019

2020

2021

FY1

2011/12 
(AA)

2012/13 
(AA)

2013/14 
(AA)

2014/15 
(AA)

2014/15 
(CB)

2015/16 
(CB)

2016/17 
(CB)

2017/18 
(CB)

2017/18 
(MG)

2018/19 
(MG)

2019/20 
(MG)4

2020/21 
(MG)

Total remuneration

9,574 10,901 8,007

157 7,508 1,894 3,508

1,091 6,330 4,078

1,618 2,245

(£’000)
Bonus 

(% of maximum)
ESP 

100% 75% 70%

–

–

–

(% of maximum)
  Legacy incentive plans (no longer in operation):
CIP2 
(% of maximum)
RSP 

– 100% 100%

100%

–

–

(% of maximum)
Exceptional award3 
(% of maximum)

–

–

–

–

–

–

–

–

81%

0%

0% 51% 51% 60% 

0% 25%

–

–

–

5%

–

25% 

0% 5.5%

75%

0%

0%

–

–

0% 19.3%

– 61.7% 59.9%

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1.  Angela Ahrendts (AA, CEO to 30 April 2014), Christopher Bailey (CB, Chief Creative Officer and CEO from 1 May 2014 to 4 July 

2017), Marco Gobbetti (MG, CEO from 5 July 2017).

2. The CIP was the Burberry Co-Investment Plan, a long-term incentive plan under which the final performance-based awards were 

granted in 2014. Details of this plan can be found in the relevant Directors’ Remuneration Reports.

3. The Exceptional award for Christopher Bailey relates to vesting of his 2014 exceptional share award as previously disclosed.

4. The cost of private medical insurance for the CEO was overstated in FY 2019/20 due to an administrative error and has been 

corrected in the allowances and benefits column of the single figure table on page 188 for the year to 28 March 2020 and in the total 

remuneration figure for FY 2019/20 above.

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Non-Executive Directors’ remuneration (audited)
The table below sets out the single figure of total remuneration received or receivable by the Non-Executive Directors 

in respect of FY 2020/21 (and the prior financial year).

Non-Executive Directors
Gerry Murphy

Fabiola Arredondo

Sam Fischer

Ron Frasch

Matthew Key

Debra Lee

Dame Carolyn McCall

Orna NíChionna

Antoine de Saint-Affrique
Former Non-Executive Directors6
Jeremy Darroch

Notes

Year to 27 March 2021
Year to 28 March 2020
Year to 27 March 2021
Year to 28 March 2020
Year to 27 March 2021
Year to 28 March 20203
Year to 27 March 2021
Year to 28 March 2020
Year to 27 March 2021
Year to 28 March 2020
Year to 27 March 2021
Year to 28 March 20204
Year to 27 March 2021
Year to 28 March 2020
Year to 27 March 2021
Year to 28 March 2020
Year to 27 March 20215

Year to 27 March 20216
Year to 28 March 2020

Fees1 
£’000

Benefits & 
Allowances2
£’000

403
425
76
80
76
33
76
80
111  
115
76
40
90  
80
111  
115
20

25
100

1
6
–
67
–
11 
– 
42
–
3
–
19 
– 
7
1  
2
–

–
–

Total 
£’000

404
431
76
147
76
44 
76 
122
111  
118
76
59 
90
87
112 
117
20

25
100

1.  Fees include the base fee and additional Committee fees in line with the 2020 Remuneration Policy. For FY 2020/21 the additional 

fees for the role of the Senior Independent Director were split between Jeremy Darroch and Dame Carolyn McCall to reflect time 

served in role. From 1 April 2020, the Chairman and Non-Executive Directors voluntarily agreed to waive 20% of their base fee for a 

three-month period with the equivalent cash amount being donated by the Company to The Burberry Foundation COVID-19 

Community Fund. 

2. Allowances include the reimbursement of certain expenses incurred by the Non-Executive Directors in the performance of their 

duties, which are deemed by HM Revenue & Customs (HMRC) to be subject to UK income tax. Any tax liabilities arising on the 

reimbursement of these costs will be settled by the Company. Amounts disclosed have been estimated and have been grossed up at 

the appropriate tax rate, where necessary. Attendance allowances were not paid during FY 2020/21 as Non-Executive Directors did 

not travel outside their country of residence in order to attend Board and Committee meetings. 

3. Fees for Sam Fischer in FY 2019/20 relate to the period from 1 November 2019 when he joined the Board. 

4. Fees for Debra Lee in FY 2019/20 relate to the period from 1 October 2019 when she joined the Board. 

5. Fees for Antoine de Saint-Affrique relate to the period from 1 January 2021 when he joined the Board.

6. Fees for Jeremy Darroch in FY 2020/21 relate to the period to 15 July 2020 when he stepped down from the Board.

200

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate Governance Statement  |  Directors’ Remuneration Report

Summary of Chairman and Non-Executive Director fees for FY 2021/22
The fee structure for the Chairman and Non-Executive Directors for FY 2021/22 is set out in the table below. There 

are no changes from the prior year.

Chairman
Non-Executive Director
Senior Independent Director
Audit Committee Chair
Remuneration Committee Chair
Attendance allowance

Fee level £’000

425
80
20
35
35
2

1.  The Chairman is not eligible for Committee chairmanship fees or attendance allowances.

2. Non-Executive Directors receive an attendance allowance for each meeting attended outside their country of residence.

3. Expenses incurred in the normal course of business are reimbursed and, as these are considered by HMRC to be taxable benefits, the 

tax due on these will also be met by the Company.

Chairman and Non-Executive Director shareholdings (audited)
The table below summarises the total interests of the Chairman and Non-Executive Directors (and their connected 

persons) in ordinary shares of Burberry Group plc as at 27 March 2021 (or at the date of stepping down, if earlier).

The shareholding guideline for the Chairman and Non-Executive Directors is to hold shares with a market value of 

£6,000 for each year of their appointment. As at 27 March 2021 (or at the date of stepping down, if earlier), all of the 

Non-Executive Directors who have served more than one year since their appointment had fulfilled this guideline.

Non-Executive Directors
Gerry Murphy
Fabiola Arredondo
Sam Fischer
Ron Frasch
Matthew Key
Debra Lee
Dame Carolyn McCall
Orna NíChionna
Antoine de Saint-Affrique
Former Non-Executive Directors
Jeremy Darroch

There have been no changes in the period up to and including 12 May 2021.

Total number of 
shares owned

5,000
30,000
3,000
1,738
5,900
970
2,704
3,067
1,100

3,000

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Corporate Governance Statement  |  Directors’ Remuneration Report

Remuneration Committee in FY 2020/21
Committee membership

Orna NíChionna, Fabiola Arredondo, Sam Fischer, Ron Frasch and Matthew Key served as members of the Committee 

throughout the year ended 27 March 2021. 

Committee remit

The Committee’s Terms of Reference are published on Burberryplc.com.

In addition to setting the remuneration of the Executive Directors, the Committee continues to directly oversee the 

remuneration arrangements for the Executive Committee, the Company Secretary and other members of senior 

management within its remit as determined from time to time.

Summary of meetings
The Committee typically meets four times a year. During FY 2020/21, the Committee met six times at scheduled 

meetings and held other ad hoc discussions as required. Details of attendance at Committee meetings are set out on 

page 155. If any Committee members are unable to attend a meeting, they are given the opportunity to discuss 

any of the agenda items with the Committee Chair. The agenda items discussed at these six meetings are 

summarised below. 

May 2020

•  Update on shareholder consultation

•  Update on external environment from independent advisors

•  FY 2019/20 incentive outcomes

•  FY 2020/21 performance targets and incentive awards

•  BSP 2020 awards, including underpins for Executive Directors

•  FY 2020/21 senior executive remuneration

•  Chairman fees for FY 2020/21

•  Approval of Remuneration Policy and Directors’ Remuneration Report FY 2019/20 

•  New shareholding guideline policy

•  Update on share plan dilution 
•  FY 2019/20 incentive outcomes below the Board

•  FY 2020/21 incentive awards, including 2020 BSP awards for Executive Directors
•  2020 BSP awards for Executive Directors
•  Update on external environment from independent advisors

July 2020

August 2020
November 2020

•  Feedback on investor and proxy body feedback

•  FY 2020/21 incentives performance update

•  November 2020 BSP awards below Board

February 2021

•  Output of Committee effectiveness review
•  Update on external environment from independent advisors

•  Incentives performance update

•  FY 2020/21 annual bonus plan framework (below the Board)

•  Overview of broader employee reward and proposed engagement with the Global Workforce 

Advisory Forum

March 2021

•  Remuneration Committee annual planner
•  Update on external environment from independent advisors

•  Incentives performance update

•  FY 2020/21 annual bonus plan and BSP approach including brand and sustainability 

underpins

•  Approach to Directors’ Remuneration Report FY 2020/21 

•  Update on the policies and practices which exist for the broader workforce

•  Gender Pay Gap Report FY 2019/20

•  Feedback from the February 2021 meeting of the Global Workforce Advisory Forum

•  Review Committee terms of reference

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Corporate Governance Statement  |  Directors’ Remuneration Report

Advisors to the Committee
At the invitation of the Committee, except where their own remuneration is being discussed, the following roles may 

attend meetings and provide advice to the Committee: the Chairman, the CEO, the CO&FO, the Chief People Officer, 

the VP Head of Reward, the General Counsel, and the Company Secretary.

Deloitte was appointed as an independent advisor to the Committee in 2017 following a tender process and continued 

in that role during the year. Deloitte is a founding member of the Remuneration Consultants’ Group (RCG), which is 

responsible for the development and maintenance of the voluntary Code of Conduct that clearly sets out the role of 

executive remuneration consultants and the professional standards by which they advise their clients. Fees are 

charged on a time and expenses basis and totalled £124,600 (plus VAT) during FY 2020/21. During the year Deloitte 

also provided other consulting services (including programme management, operating model design, technology 

implementation and analytics), tax compliance and advisory and transfer pricing services. The Committee is satisfied 

that advice received from Deloitte during the year was objective and independent and that all individuals who provided 

remuneration advice to the Committee have no connections with Burberry or its Directors that may impair their 

independence. The Committee reviewed the potential for conflicts of interest and judged that there were appropriate 

safeguards against such conflicts.

Linklaters LLP also provided advice to the Committee in relation to the operation of the Company’s share plans, 

employment law considerations and compliance with legislation.

Remuneration voting results
The table below shows the results of the latest remuneration-related shareholder votes on the Directors’ 

Remuneration Report, the Directors’ Remuneration Policy and the Burberry Share Plan 2020 (at the 2020 AGM).

We have continued to engage with and listen to our shareholders during FY 2020/21 as part of our commitment to 

build on the constructive dialogue we have established. The Committee and I would like to thank all of you who have 

invested time with us, as it has helped to inform our thoughts on executive remuneration at Burberry going forward.

AGM voting results

Votes for

Votes against

Votes withheld

To approve the Directors’ Remuneration Report for the year ended 

324,755,420

2,429,784

2,049,990

28 March 2020 – 2020 AGM
To approve the Directors’ Remuneration Policy – 2020 AGM

To approve the Burberry Share Plan 2020 – 2020 AGM

(99.26%)
305,504,279

(0.74%)
16,370,393

(94.91%)
314,211,094 

(5.09%)
14,838,619

(95.49%)

(4.51%)

7,360,521

185,480

Approval
This report has been approved by the Board and signed on its behalf by:

Orna NíChionna

Chair, Remuneration Committee

12 May 2021

203

Corporate Governance Statement  |  Directors’ Report

DIRECTORS’ REPORT

The Directors present their Annual Report and the 

Transparency Rules of the following major interests in 

audited consolidated Financial Statements of the 

its issued ordinary share capital:

Company for the year ended 27 March 2021. For the 

purposes of the Companies Act 2006, the following are 

incorporated by reference and shall be deemed to form 

part of this Directors’ Report:

Number of 
ordinary shares

% of total voting 
rights1

BlackRock Inc.
Lindsell Train Limited 
Massachusetts Financial 

27,729,908
21,928,267 
20,668,065 

6.62
5.00 
5.10

•  Strategic Report on pages 2 to 142

Services Company 

•  Corporate Governance Statement, which includes the 

1.  As at the date in the notification to the Company.

Board, the Corporate Governance Report and the 

Directors’ Remuneration Report, on pages 146 to 203

As at 12 May 2021, the Company had not received any 

•  Global GHG emissions disclosure on pages 85 to 86

further notifications under Rule 5 of the Disclosure 

Guidance and Transparency Rules of major interests in 

The Directors consider that the Annual Report and 

its issued ordinary share capital.

Accounts, taken as a whole, provide a fair, balanced and 

understandable assessment of the Group’s business 

Interests in own shares

necessary for shareholders and wider stakeholders 

Details of the Group’s interests in its own shares are set 

to assess:

out in note 25 to the Financial Statements.

•  development and performance during the year

Share buyback

•  its position at the end of the financial year

The Company has not undertaken a share buyback in 

•  strategy

•  likely developments

FY 2020/21.

•  any principal risks and uncertainties

Transfer of shares 

For the purposes of compliance with the Disclosure 

or on the transfer of shares. The Directors are not aware 

Guidance and Transparency Rules 4.1.5R(2) and 4.1.8R, 

of any agreements between holders of the Company’s 

the required content of the management report can be 

shares that may result in restrictions on the transfer of 

found in the Strategic Report together with sections of 

securities or voting rights. The Directors have no current 

the Annual Report incorporated by reference.

plans to issue shares other than in connection with 

There are no specific restrictions on the size of holding 

Share capital

Details of the issued share capital, together with details of 

Voting 

employee share schemes.

movement in the issued share capital of the Company 

Each ordinary share of the Company carries one vote at 

during the year, are shown in note 25 to the Financial 

general meetings of the Company. Any ordinary shares 

Statements. This is incorporated by reference and deemed 

held in treasury have no voting rights. A shareholder 

to be part of this report. The Company has one class of 

entitled to attend, speak and vote at a general meeting 

ordinary share, which carries no right to fixed income. Each 

may exercise their right to vote in person, by proxy, or, in 

share carries the right to one vote at general meetings of 

relation to corporate members, by corporate representatives. 

the Company. The ordinary shares are listed on the Official 

To be valid, notification of the appointment of a proxy 

List and traded on the London Stock Exchange. No person 

must be received not less than 48 hours before the 

has any special rights of control over the Company’s share 

relevant general meeting at which the person named in 

capital and all issued shares are fully paid.

the Form of Proxy proposes to vote. The Directors may 

As at 27 March 2021, the Company had 404,864,359 

48-hour period, no account be taken of any part of a day 

ordinary shares in issue. The Company does not hold any 

which is not a working day. Employees who participate in 

shares in treasury. At the AGM in 2020, shareholders 

the Share Incentive Plan (SIP) whose shares remain in 

approved resolutions to allot shares up to an aggregate 

the scheme’s trusts may give directions to the trustees 

nominal value of £67,450, and to allot shares for cash 

to vote on their behalf by way of a Form of Direction.

in their discretion determine that, in calculating the 

other than pro rata to existing shareholders. In order to 

retain maximum flexibility, resolutions will be proposed 

Dividend 

at this year’s AGM to renew these authorities.

Our capital allocation framework is used to prioritise the 

Substantial Shareholdings

use of cash generated by the Group. The framework 

addresses the needs of the business, regular dividend 

As at 27 March 2021, the Company had been notified 

payments and additional returns to shareholders. Given 

under Rule 5 of the Disclosure Guidance and 

the uncertainty caused by COVID-19, we believed it was 

204

 
Corporate Governance Statement  |  Directors’ Report

prudent to protect the Company’s liquidity position, 

Strategic Report on pages 140 to 142. The Risk and 

hence an interim dividend was not declared for 

Viability Report can be found on pages 106 to 142.

FY 2020/21 (FY 2019/20:11.3p).

Post-balance sheet events

The Directors recommend that a final dividend of 42.5p 

In April 2021, the Group entered into agreements to sell 

per ordinary share (FY 2019/20:0) in respect of the year 

two freehold properties which are currently owned by the 

ended 27 March 2021 be paid on 6 August 2021 to those 

Group. One of the properties is held as an investment 

persons on the Register of Members as at 2 July 2021.

property at 27 March 2021. The disposal of this property 

is expected to complete in the first half of the next 

The Burberry Group plc ESOP Trust has waived all 

financial year. The other property is held in property, plant 

dividends payable by the Company in respect of the 

and equipment. Its disposal is expected to complete more 

ordinary shares it holds. 

Revenue and profit

than 12 months after the balance sheet date. These 

disposals are expected to result in net cash proceeds 

of approximately £17 million and profits on disposal of 

Revenue from continuing business during the year 

approximately £5 million in aggregate.

amounted to £2,343.9 million (2020: £2,633.1 million). 

The adjusted operating profit for the year was 

Significant contracts – change of control

£395.9 million (2020: £433.1 million).

Pursuant to the Companies Act 2006, the Directors 

disclose that, in the event of a change of control, the 

The profit for the year attributable to equity holders of 

Company’s borrowings under the Group’s £300 million 

the Company was £375.7 million (2020: £121.7 million) 

RCF, dated 25 November 2014, could become repayable. 

up 209% with the year on year increase predominantly 

related to partial reversal of impairment of assets 

On 3 April 2017, Burberry entered into an exclusive 

recorded in the prior year.

licensing agreement with Coty pursuant to which Coty 

develops, manufactures, markets, distributes and sells 

On 12 March 2021, the Group issued a profit forecast 

Burberry Beauty products. The agreement took effect in 

(available on the Group’s website at https://www.

October 2017, from which time ongoing royalty payments 

burberryplc.com/en/investors/results-reports.html). 

have been payable to Burberry. Pursuant to the Companies 

The profit forecast stated that the Group expected 

Act 2006, the Directors disclose that a change in control of 

revenue and adjusted operating profit to be ahead of 

Burberry will, in limited circumstances, result in Coty having 

consensus expectations. As at 12 March 2021, those 

a right of termination of the licence agreement. A small 

consensus expectations were that group revenue would 

number of leases contain certain rights that may entitle 

be £2,291m and adjusted operating profit would be 

landlords to terminate or approve continuation of the 

£328m at reported rates of exchange.

leases in the event that a Burberry subsidiary is transferred 

Our estimated group revenue range used to guide the 

Group plc; none of these are considered to be significant in 

market on 12 March 2021 was £2,343m to £2,369m 

terms of the potential impact on the business as a whole.

out of the Group or there is a change of control of Burberry 

being -11% and -10% compared to group revenue of 

£2,633m in FY 2019/20. Our estimated adjusted 

There are no arrangements between the Company and its 

operating profit range used to guide the market on 

Directors or employees providing for compensation for loss of 

12 March 2021 was £363m to £391m based on a range 

office or employment that occurs specifically because of a 

of adjusted operating profit margins of 15.5% to 16.5% 

takeover, merger or amalgamation. There are provisions in the 

as applied to the range of group revenues.

Company’s share plans which could result in options or awards 

vesting or becoming exercisable on a change of control. For 

Financial instruments and risks

further information on the change of control provisions in 

The Group’s financial risk management objectives and 

the Company’s share plans refer to the Directors’ 

policies are set out within note 28 of the Financial 

Remuneration Policy, which was approved by shareholders 

Statements. Note 28 also details the Group’s exposure 

at the AGM on 15 July 2020. This is set out in full in the 

to foreign exchange, share price, interest, credit, capital 

Directors’ Remuneration Report FY 2019/20, which can be 

and liquidity risks. This note is incorporated by reference 

found in the Annual Report 2019/20 on Burberryplc.com. 

and deemed to form part of this report.

Independent Auditor

Going concern and viability

In accordance with section 418(2) of the Companies 

The going concern statements for the Group and the 

Act 2006, each of the Company’s Directors in office at 

Company are set out on pages 229 and 293 of the 

the date of this report confirms that:

Financial Statements and are incorporated by reference 

and shall be deemed to be part of this report. The 

•  So far as the Director is aware, there is no relevant 

Directors’ assessment of the prospects and viability of 

audit information of which the Company’s external 

the Group over the next three years is set out in the 

auditor is unaware

205

Corporate Governance Statement  |  Directors’ Report

•  He or she has taken all the steps that he or she ought 

Health and Safety

to have taken as a Director in order to make himself or 

The Company has a global Health and Safety Policy 

herself aware of any relevant audit information, and to 

approved by the CEO on behalf of the Board. A safety-

establish that the Company’s external auditor is aware 

first approach is firmly embedded in all operational 

of that information

activities at Burberry and we have further strongly 

reinforced this approach as we navigated through the 

The Group’s current external auditor is Ernst & Young LLP 

global pandemic. Governance of our health and safety 

(EY) and note 7 of the Financial Statements states their 

strategy is maintained through a Global Health and 

fees both for audit and non-audit work. EY was appointed 

Safety Committee, which is chaired by the General 

as the external auditor of the Company at the 2020 AGM 

Counsel. Health and safety issues are also considered 

following an independent audit tender. A resolution to 

by the Ethics Committee, Risk Committee and Audit 

re-appoint EY as external auditor to the Company for 

Committee. Each region has a local committee, which 

FY 2021/22 will be proposed at the forthcoming AGM. 

reports to the regional president. These committees 

The Independent Auditor’s Report starting on page 211 

assist with the implementation of our health and safety 

sets out the information contained in the Annual Report, 

strategy and help to ensure all local regulatory and 

which has been audited by the external auditor.

Burberry standards are achieved and maintained. 

Strategic direction on health and safety matters is 

Employee share schemes and share ownership

provided by the Director of Health and Safety, who is 

The Company is committed to employee share ownership. 

supported by a global team. In line with industry best 

Specifically, there are two all-employee share plans 

practice, our health and safety goals and objectives are 

available to employees at all levels of the organisation. 

set each year to continually analyse our performance 

Further details of these are set out in the Directors’ 

and support a process for continuous improvement. 

Remuneration Report on page 185. Under its two 

Our unannounced global assurance audit programme 

all-employee share plans, during FY 2021/22 the Group 

continues to measure health and safety performance 

intends to grant awards of free shares (or equivalent 

within our managed operations at a set frequency and 

cash-based awards as appropriate) to all eligible 

tracks improvement actions and risk reduction 

employees globally and to invite eligible employees where 

strategies through to closure.

possible to participate in the Sharesave Scheme. The 

Group reviews the operation of these plans to ensure 

Political donations 

that they effectively support the Group’s strategy and 

The Company did not make any political donations 

encourage alignment by employees with the Group’s 

during the year in line with its policy (FY 2019/20: £nil). 

performance. Details of employee share schemes are set 

In keeping with the Group’s approach in prior years, 

out in note 29 to the Financial Statements.

shareholder approval is being sought at the forthcoming 

Employee engagement

AGM, as a precautionary measure, for the Company and 

its subsidiaries to make donations and/or incur 

Burberry is an open and caring employer, which aims to 

expenditure, which may be construed as political by the 

offer our people, representing 115 nationalities across 33 

wide definition of that term included in the relevant 

countries, an optimal working environment where they 

legislation. Further details are provided in the Notice 

feel valued and appreciated. We continue to focus on 

of Meeting (Notice).

evolving strategies for recruiting and developing talent 

within the business that promote our cultural values and 

Directors 

ensure diverse representation across the business.

The names and biographical details of the Directors as 

at the date of this report are set out on pages 148 to 151 

Further details about our people and Diversity and 

and are incorporated by reference into this report. With 

Inclusion strategy can be found on pages 69 to 72.

regard to the appointment and resignation of Directors, 

Stakeholder engagement

the Company follows the Code, and is governed by its 

Articles of Association, the Companies Act 2006 and 

An explanation of the steps taken by Directors to foster 

related legislation. At the 2021 AGM, all Directors will 

business relationships with partners, customers and 

stand for election or re-election as appropriate. The 

other stakeholders is set out on pages 96 to 104.

Notice sets out the contributions and reasons for the 

Global GHG Emissions

election or re-election of each Director. The service 

agreements of the Executive Directors and the letters 

The Directors realise they have a responsibility to 

of appointment of the Non-Executive Directors are 

consider the impact on the environment and the likely 

available for inspection at the Company’s registered 

consequences of any business decisions in the long 

office on request. Brief details of these are also included 

term. Disclosure in line with the recommendations of 

on page 198 of the Directors’ Remuneration Report. For 

the Financial Stability Board’s TCFD is set out on pages 

information on the Directors’ professional development 

133 to 137. 

see page 165.

206

Corporate Governance Statement  |  Directors’ Report

Directors’ share Interests 

and legal and regulatory requirements. In particular, the 

The interests of the Directors holding office as at 

proposed amendments will enable and more clearly set 

27 March 2021 in the shares of the Company are 

out the process under which the Company may hold 

shown within the Directors’ Remuneration Report 

general meetings as hybrid meetings by enabling 

on pages 195 to 201. There were no changes to the 

shareholders to participate via electronic means or in 

beneficial interests of the Directors between the 

person. The amendments to facilitate such meetings are 

period 27 March 2021 and 12 May 2021. 

in line with best practice and are consistent with recent 

changes that have been proposed by other listed 

Directors’ powers and responsibilities

companies. A summary of the principal changes to the 

Subject to the Company’s Articles of Association, the 

Articles of Association are detailed in the Notice.

Companies Act 2006 and any directions given by special 

resolution, the business of the Group will be managed by 

Disclosures pursuant to Listing Rule 9.8.4

the Board who may exercise all the powers of the Group, 

The following table contains information required by 

including powers relating to the issue and/or buying back of 

Listing Rule 9.8.4 where applicable. The remaining 

shares by the Group (subject to any statutory restrictions 

sections of listing rule 9.8.4 are not applicable.

or restrictions imposed by shareholders at the AGM).

Directors’ insurance and indemnities

The Company maintains Directors’ and Officers’ liability 

insurance, which gives cover for legal actions brought 

against its Directors and Officers. In accordance with 

section 236 of the Companies Act 2006, qualifying 

third-party indemnity provisions are in place for the 

Directors in respect of liabilities incurred as a result of their 

office, to the extent permitted by law. Both the insurance 

and indemnities applied throughout the financial year ended 

27 March 2021 and through to the date of this report.

Branches

In accordance with the Companies Act 2006, the Group 

discloses below the subsidiary companies that have 

branches outside the UK:

•  Burberry Limited: Hong Kong and Republic of Korea

•  Burberry Brasil Comércio de Artigos de Vestuário e 

Acessórios Ltda: Brazil

•  Burberry Saudi Company Limited: Kingdom of 

Saudi Arabia

•  Burberry Qatar W.L.L: Qatar

Listing Rule  Description of Listing Rule 

Reference 

9.8.4 (2) Any unaudited 

See ‘Revenue and 

financial information 

Profit’ paragraphs on 

in a class 1 circular or 

page 205 and Trading 

a prospectus, or any 
profit forecast or 

Update dated 
12 March 2021 on the 

profit estimate

Group’s website  

www.burberryplc.com/

en/investors/

results-reports.html

9.8.4 (5) Details of any 

See pages 181, 182, 

arrangements under 

186, 188 and 200 of 

which a director of 

the Annual Report

the company has 

waived or agreed to 

waive any emoluments 

from the company or 

subsidiary undertaking

9.8.4 (12) Waivers of dividends

See ‘Dividends’ 

paragraph on 

page 205

•  Sandringham Bahrain SPC W.L.L: Bahrain

The Strategic Report from pages 2 to 142 and Directors’ 

•  Burberry (Spain) Retail S.L: Portugal 

Report from pages 204 to 207 have been approved by 

•  Burberry (Shanghai) Trading Co., Ltd: China

the Board on 12 May 2021 in accordance with the 

Companies Act 2006.

Annual General Meeting

The AGM of the Company will be held on Wednesday, 14 

By order of the Board 

July 2021 at Horseferry House 2, 1a Page Street, London 

Gemma Parsons 

SW1P 2PQ. Due to the uncertainty surrounding 

Company Secretary

COVID-19 and the restrictions on public gatherings that 

may continue to be in place at the time of the AGM, the 

12 May 2021

Board believes it is in the best interest of the Company 

and its shareholders to hold the AGM with the minimal 

Burberry Group plc 

quorum present. As such, shareholders are strongly 

Registered Office: 

discouraged from physically attending the AGM.

Amendments to Articles of Association

Horseferry House 

Horseferry Road 

London 

The Company will be seeking shareholder approval to 

SW1P 2AW

adopt new Articles of Association, by the passing of a 

special resolution at the upcoming AGM. The new Articles 

Registered in England and Wales 

of Association reflect changes in both market practice 

Registered number: 03458224

207

FINANCIAL  
STATEMENTS

Statement of Directors’ Responsibilities

287 Five‑Year Summary (Unaudited)

210

211

Independent Auditor’s Report to the 
Members of Burberry Group plc

224 Group Income Statement

225 Group Statement of 

Comprehensive Income

226 Group Balance Sheet

227 Group Statement of Changes in Equity

228 Group Statement of Cash Flows

229 Notes to the Financial Statements

290 Company Balance Sheet

291

Company Statement of Changes 
in Equity

292 Notes to the Company Financial 

Statements

300 Shareholder Information

208

Financial Statements  |  Statement of Directors’ Responsibilities 

STATEMENT OF DIRECTORS’ RESPONSIBILITIES 

The directors are responsible for preparing the Annual Report, which includes the Strategic Report; the Directors’ Report; 

the Directors’ Remuneration Report; and the financial statements in accordance with applicable laws and regulations. 

Company law requires the directors to prepare financial statements for each financial year. Under that law the 

directors have prepared the Group consolidated financial statements in accordance with international accounting 

standards in conformity with the requirements of the Companies Act 2006 and International Financial Reporting 

Standards adopted pursuant to Regulation (EC) No. 1606/2002 as it applies in the European Union and the parent 

Company financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United 

Kingdom Accounting Standards, comprising FRS 101 ‘Reduced Disclosure Framework’ and applicable law). Under 

company law the directors must not approve the financial statements unless they are satisfied that they give a true 

and fair view of the state of affairs of the Group and the Company and of the profit or loss of the Group for that year. 

In preparing these financial statements the directors are required to: 

•  select suitable accounting policies and then apply them consistently; 
•  state whether applicable international accounting standards in conformity with the requirements of the Companies Act 

2006 and International Financial Reporting Standards adopted pursuant to Regulation (EC) No. 1606/2002 as it 

applies in the European Union have been followed for the Group financial statements and United Kingdom Accounting 

Standards, comprising FRS 101, have been followed for the Company financial statements, subject to any material 

departures disclosed and explained in the Group and parent Company financial statements respectively;  

•  make judgements and accounting estimates that are reasonable and prudent; and 
•  prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Group 

and Company will continue in business. 

The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the 

Group and Company’s transactions and disclose with reasonable accuracy at any time the financial position of the 

Group and Company and enable them to ensure that the financial statements and the Directors’ Remuneration Report 

comply with the Companies Act 2006 and, as regards the Group financial statements, Article 4 of the IAS Regulation. 

They are also responsible for safeguarding the assets of the Company and the Group and hence for taking reasonable 

steps for the prevention and detection of fraud and other irregularities. 

The directors are responsible for the maintenance and integrity of the Company’s website. Legislation in the 

United Kingdom governing the preparation and dissemination of financial statements may differ from legislation 

in other jurisdictions. 

The directors consider that the Annual Report, taken as a whole, is fair, balanced and understandable and provides the 

information necessary for shareholders to assess the Group and the Company’s position and performance, business 

model and strategy. 

Each of the directors, whose names and functions are listed on pages 148 to 151 confirm that, to the best of their knowledge: 

•  the Company financial statements, which have been prepared in accordance with United Kingdom Generally Accepted 
Accounting Practice (United Kingdom Accounting Standards, comprising FRS 101 ‘Reduced Disclosure Framework’, 

and applicable law), give a true and fair view of the assets, liabilities, financial position and profit of the Company; 

•  the Group financial statements, which have been prepared in accordance with international accounting standards in 

conformity with the requirements of the Companies Act 2006 and International Financial Reporting Standards 

adopted pursuant to Regulation (EC) No. 1606/2002 as it applies in the European Union, give a true and fair view of 

the assets, liabilities, financial position and profit of the Group; and 

•  the Strategic Report includes a fair review of the development and performance of the business and the position of 

the Group and the Company, together with a description of the principal risks and uncertainties that it faces. 

These statements were approved by the Board on 12 May 2021 and signed on its behalf by: 

Marco Gobbetti 

Chief Executive Officer 

Julie Brown 

Chief Operating and Financial Officer 

210 
210

Financial Statements  |  Independent Auditor’s Report to the Members of Burberry Group PLC 

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF BURBERRY GROUP PLC 

Opinion 
In our opinion: 

•  Burberry Group plc’s Group financial statements and Company financial statements (the “financial statements”) 
give a true and fair view of the state of the Group’s and of the Company’s affairs as at 27 March 2021 and of the 

Group’s profit for the 52-week period then ended; 

•  the Group financial statements have been properly prepared in accordance with International Accounting Standards 
in conformity with the requirements of the Companies Act 2006 and International Financial Reporting Standards 

adopted pursuant to Regulation (EC) No. 1606/2002 as it applies in the European Union;  

•  the Company financial statements have been properly prepared in accordance with United Kingdom Generally 

Accepted Accounting Practice; and 

•  the financial statements have been prepared in accordance with the requirements of the Companies Act 2006. 

We have audited the financial statements of Burberry Group plc (the ‘Company’) and its subsidiaries (the ‘Group’) for 

the 52 weeks ended 27 March 2021 which comprise: 

Group 
Balance sheet as at 27 March 2021 

Company
Balance sheet as at 27 March 2021 

Income statement for the 52-week period then ended 

Statement of changes in equity for the 52-week 

period then ended

Statement of comprehensive income for the 52-week period 

Related notes A to M to the financial statements 

then ended 

including a summary of significant accounting policies

Statement of changes in equity for the 52-week period 

then ended 

Statement of cash flows for the 52-week period then ended

Related notes 1 to 34 to the financial statements, including a 

summary of significant accounting policies 

The financial reporting framework that has been applied in the preparation of the Group financial statements is 

applicable law and International Accounting Standards in conformity with the requirements of the Companies Act 

2006 and International Financial Reporting Standards adopted pursuant to Regulation (EC) No. 1606/2002 as it 

applies in the European Union. The financial reporting framework that has been applied in the preparation of the 

Company financial statements is applicable law and United Kingdom Accounting Standards, including FRS 101 

“Reduced Disclosure Framework” (United Kingdom Generally Accepted Accounting Practice). 

Basis for opinion  
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. 

Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the 

financial statements section of our report. We are independent of the Group in accordance with the ethical 

requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical 

Standard as applied to listed public interest entities, and we have fulfilled our other ethical responsibilities in 

accordance with these requirements. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

211 
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Financial Statements  |  Independent Auditor’s Report to the Members of Burberry Group PLC 

Conclusions relating to going concern  
In auditing the financial statements, we have concluded that the directors’ use of the going concern basis of 

accounting in the preparation of the financial statements is appropriate. Our evaluation of the directors’ assessment 

of the Group and Company’s ability to continue to adopt the going concern basis of accounting included: 

•  We assessed the risk around going concern at the interim half year review and again at the planning and year-end 

phases of the audit. 

•  In conjunction with our walkthrough of the Group’s financial close process, we confirmed our understanding of 
management’s going concern assessment process and also engaged with management early to assess the key 

factors considered in their assessment. 

•  We checked the logic and arithmetical integrity of management’s going concern model which includes the cash 

forecast for the going concern assessment period which covers the period to 1 October 2022.  

•  We considered the appropriateness of the methods used to calculate the cash forecasts and determined through 

inspection and testing of the methodology and calculations that the methods utilised were appropriately 

sophisticated to be able to make an assessment for the Group.  

•  We considered the mitigating factors included in the cash forecasts that are within control of the Group. This 
includes review of the Group’s non-operating cash outflows and evaluating the Group’s ability to control these 

outflows as mitigating actions if required.  

•  We verified the repayment date and availability of the sustainability bond by examination of executed 

documentation. We also verified the revolving credit facility available to the Group by examination of executed 

documentation and considered the level of EBITDA required to maintain the availability of this facility through the 

going concern period based upon the required financial covenants included therein. 

•  We assessed the reasonableness of the cashflow forecast by analysing management’s historical forecasting 

accuracy and understanding how the anticipated impact of COVID-19 has been modelled. We evaluated the key 

assumptions underpinning the Group’s assessment by challenging the measurement and completeness of downside 

scenarios modelled by management and how these compare with principal risks and uncertainties of the Group. We 

searched for contrary evidence to challenge these assumptions, including sector forecasts, long-term growth rates 

provided by our specialists, analyst expectations and competitor announcements. 

•  We considered whether the Group’s forecasts in the going concern assessment were consistent with other 

forecasts used by the Group in its accounting estimates, including goodwill impairment, retail store impairment and 

deferred tax asset recognition. 

•  We have performed reverse stress testing in order to identify what decline in revenue would lead to the Group 

utilising all liquidity or breaching the financial covenant during the going concern period and we have considered the 

plausibility of such factors.  

•  We reviewed the Group’s going concern disclosures included in the annual report in order to assess that the 

disclosures were appropriate and in conformity with the reporting standards.  

We observe that in management’s base case and severe but plausible downside scenarios, there is significant 

headroom without taking the benefit of any identified mitigations.  

Based on the work we have performed, we have not identified any material uncertainties relating to events or 

conditions that, individually or collectively, may cast significant doubt on the Group and Company’s ability to continue 

as a going concern for the period to 1 October 2022. 

In relation to the Group and Company’s reporting on how they have applied the UK Corporate Governance Code, we 

have nothing material to add or draw attention to in relation to the directors’ statement in the financial statements 

about whether the directors considered it appropriate to adopt the going concern basis of accounting. 

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant 

sections of this report. However, because not all future events or conditions can be predicted, this statement is not a 

guarantee as to the Group or Company’s ability to continue as a going concern. 

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Financial Statements  |  Independent Auditor’s Report to the Members of Burberry Group PLC 

Overview of our audit approach 

Audit scope 

•  We performed an audit of the complete financial information of eight components. 
•  The scope of work performed, together with additional procedures performed at the Group 

level in relation to the consolidation, taxation and impairment, accounted for 84% of 

adjusted profit before tax (on an absolute basis), 82% of revenue and 83% of total assets. 

Key audit matters 

•  Inventory valuation  
•  Carrying value of retail store right-of-use assets and property, plant and equipment  
•  Uncertain tax positions  
•  Alternative performance measures  

Materiality 

•  Overall Group materiality of £17.5m which represents 4.8% of Adjusted profit before tax. 

First year audit 

The 52-week period ended 27 March 2021 is our first as auditor of the Group. We 

transition 

commenced transition at the start of the audit professional engagement period on 29 March 

2020 and shadowed the previous auditor over the 28 March 2020 year end audit in April and 

May 2020. This included attendance at certain year end meetings and the Audit Committee 

meetings. Subsequently, audit transition activities focused on the following areas: 

Mobilisation of the global audit team: 

•  We held an onboarding and transition programme virtually, attended by the Group audit 

team, and all full scope component audit teams. Over two days EY team members 

attended sessions on Group audit strategy, audit risks, deployment of technologies, 

division of responsibilities between teams and our approach to ensuring a consistent high 

audit quality. We also met with key client audit stakeholders to better inform our 

transition plan and audit strategy.  

Establishing our audit base prior to reaching our interim review conclusion for the 26-week 

period ended 26 September 2020: 

•  We evaluated all key accounting judgement papers and the Group’s accounting policies. 
•  We undertook reviews of the predecessor auditor files for key locations, where permitted 

by local regulations, to consider working papers in relation to significant audit risk 

matters, to identify and assess the judgements exercised over these risks and to assess 

the nature, timing and extent of audit procedures performed in forming the prior year 

auditor opinion. Where we were unable to review predecessor auditor files, we have 

performed audit procedures over the opening balances. 

•  Prior to signing the interim review opinion, we had understood and walked through the key 

processes at Group and at the full scope locations. 

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An overview of the scope of our audit 
Tailoring the scope 

Our assessment of audit risk, our evaluation of materiality and our allocation of performance materiality determine our 

audit scope for each company within the Group. Taken together, this enables us to form an opinion on the 

consolidated financial statements. We take into account size, risk profile, the organisation of the Group and 

effectiveness of Group-wide controls, changes in the business environment and other factors such as recent Internal 

Audit results when assessing the level of work to be performed at each component. 

In assessing the risk of material misstatement to the Group financial statements, and to ensure we had adequate 

quantitative coverage of significant accounts in the financial statements, we selected eight components covering 

entities within the United Kingdom, China, Hong Kong S.A.R., Japan, Korea and the United States, which represent 

the principal business units within the Group. 

For all eight components selected (“full scope components”), which were primarily selected based on their size or risk 

characteristics, or to ensure that, at an overall group level, we reduced and appropriately covered the residual risk of 

error. We performed an audit of the complete financial information for full scope components. These reporting 

components where we performed audit procedures accounted for 84% of the Group’s adjusted profit before tax (on 

an absolute basis), 82% of the Group’s revenue and 83% of the Group’s total assets. 

Of the remaining components that together represent 16% of the Group’s adjusted profit before tax (on an absolute 

basis), none are individually greater than 5% of the Group’s adjusted profit before tax (on an absolute basis). For these 

components, we performed other procedures, including analytical review, testing of consolidation journals and 

intercompany eliminations and foreign currency translation recalculations to respond to any potential risks of material 

misstatement to the Group financial statements. 

The charts below illustrate the coverage obtained from the work performed by our audit teams. 

Adjusted profit before tax

(on an absolute basis)

Adjusted profit before tax (on an 
absolute basis)

Revenue

Revenue

Total assets

Total assets

16%

18%

17%

84%

82%

83%

Full scope components – 84%

Full scope components – 82%

Full scope components – 83%

Other procedures – 16%

Other procedures – 18%

Other procedures – 17%

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Changes from the prior year  

The approach to audit scope is similar to the prior year external audit with an increase in the scope for the Japan 

component from a specific scope component to a full scope component. 

Involvement with component teams  

In establishing our overall approach to the Group audit, we determined the type of work that needed to be undertaken 

at each of the components by us, as the primary audit engagement team, or by component auditors from other EY 

global network firms operating under our instruction. Of the eight full scope components, audit procedures were 

performed on four of these directly by the primary audit team.  

During the current year audit cycle, visits to the component teams were not possible due to travel restrictions arising 

from the COVID-19 pandemic. We performed alternative procedures, including virtual visits and live reviews of our 

component audit teams’ working papers.  

The Group audit team followed a programme that had been designed to ensure that the Group audit partner virtually 

visited all full scope audit locations at least once in the year, meeting with both EY component teams and local 

management. During the current year’s audit cycle, virtual visits were undertaken by the Group audit team to the 

component teams in China, Hong Kong S.A.R., Japan, and Korea. These visits involved video calls with local 

management, including members of finance and members of operations or store personnel depending on the 

component. We held discussions on the audit approach with the component team and any issues arising from their 

work. As the primary team, we perform the audit for the components in the United Kingdom and the United States. 

We also virtually met with local management for these components.  

The primary team interacted regularly with the component teams where appropriate during various stages of the 

audit, reviewed key working papers and were responsible for the scope and direction of the audit process. This, 

together with the additional procedures performed at Group level, gave us appropriate evidence for our opinion on the 

Group financial statements. 

Key audit matters  
Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the 

financial statements of the current period and include the most significant assessed risks of material misstatement 

(whether or not due to fraud) that we identified. These matters included those which had the greatest effect on: the 

overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement team. 

These matters were addressed in the context of our audit of the financial statements as a whole, and in our opinion 

thereon, and we do not provide a separate opinion on these matters. 

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Risk 
Inventory valuation 

  Our response to the risk

The primary audit team and full scope components 

Key observations communicated 
to the Audit Committee 
We are satisfied the finished 

As described in the Audit Committee Report 

performed the audit procedures over the Group’s 

goods inventory provisions are 

(page 173); Accounting policies (page 238); 

inventory provisions.  

and note 17 of the Consolidated Financial 

reasonable and the Group’s 

disclosures are appropriate. 

Statements (page 262) management raises 

Our procedures included, among others, obtaining an 

We are also satisfied with the 

a provision to reflect where the expected net 

understanding of the inventory provisioning process 

classification of the inventory 

realisable value is lower than the carrying 

and evaluating the design of internal controls over 

provision charges and 

value of finished goods inventory at the 

these provisions. We also evaluated the 

reversals.  

balance sheet date. The Group has £116.6m 

appropriateness of the Group’s inventory 

of inventory provisions, representing 22.5% 

provisioning policy.  

of the gross value of total inventories of 

£518.7m as at 27 March 2021.  

We tested the integrity of the inventory provisioning 

An incremental inventory provision was 

as sales data and identification of problem inventory.

models by agreeing to underlying data inputs, such 

recorded in the prior year in relation to the 

impact of COVID-19. As described in note 17, 

We assessed the exit route assumptions applied by 

as at 28 March 2020 £68.3 million of the 

management to determine whether these were 

provision was included in cost of sales as a 

consistent with prior periods and with the overall 

result of the estimated reduction in net 

sales profile of the Group and are consistent with 

realisable value of inventory due to COVID-19 

management experience with liquidating through 

and was presented as an adjusting item. In 

these channels. 

the current year, £3.9 million of that provision 

was utilised, where inventory previously 

We understood the different loss rates applied 

provided for had been sold below cost in the 

across the provision and agreed these through to 

current year and is recognised in cost of sales. 

underlying sales data.  

An additional £22.3 million was released upon 

re-assessment of the provision, where 

We challenged the assumptions in the underlying 

inventory previously provided for has been 

models by developing our own range of the provision.

sold, or is now expected to be sold, for a 

We performed sensitivity analysis to both the 

higher net realisable value than had been 

allocation to exit routes and the loss rate applied. 

estimated last year.  

We considered other evidence such as forecast sales

The Group determines the inventory 

and revenue trends to consider whether any 

provision considering the aging of inventory 

contradictory information existed that would 

by season, identifying problem stock 

suggest the provision was not consistent with the 

inventory and considering historical loss 

wider performance of the Group. 

rates and future sales forecasts and the 

expected channel by which the inventory will 

We assessed the Group’s forecasts, including 

be disposed of.  

assumptions made regarding the continued impact 

The provision is inherently judgemental as it 

of COVID-19.  

considers management’s assessment of 

We recalculated the actual losses incurred in relation 

future sales based on current forecasts, as 

to the COVID-19 provision to validate the split of the 

well as the expected sales channels or exit 

provision between underlying trading and adjusting 

routes for excess or problem stock. There is 

items. 

therefore the potential for management bias 

in relation to its allocation of inventory to 

We assessed the disclosures to the financial 

sales channels.  

statements and the requirement to disclose further 

sensitivities where a reasonably possible change in a 

Additionally, we have determined there is 

key assumption would cause a material increase or 

also a risk that any utilisation or reversal of 

decrease in the provision amount. 

the COVID-19 related provision is 

inappropriately recorded through underlying 

trading rather than as adjusting items. 

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Risk 
Carrying value of retail store right-of-

  Our response to the risk
  Our procedures on the carrying value of retail 

Key observations communicated 
to the Audit Committee 

  We are satisfied that the 

use assets and property, plant and 

store right-of-use assets and property, plant 

consideration of indicators 

equipment  

and equipment were performed centrally by the 

of impairment, value-in-use 

As described in the Audit Committee 

primary team. 

Report (page 173); Accounting policies 

(page 238); and note 13 of the 

We obtained an understanding of and 

Consolidated Financial Statements 

evaluated the design of controls over the 

impairment model 

methodology, significant 

underlying assumptions and 
judgements applied are 

(page 257) management assess the 

Group’s retail store impairment process.  

reasonable and support 

retail store right-of-use assets and 

management’s conclusion to 

property, plant and equipment for 

We considered the appropriateness of the 

recognise a net impairment 

impairment charges and reversals of 

Group’s policy for recognising impairment 

reversal totalling £46.6 

previous impairment charges. 

charges and reversals. 

million against the retail 

store right-of-use assets 

As described in notes 13 and 14, the 

Management considered whether indicators of 

and property, plant and 

Group recognised an impairment charge 

impairment reversals or impairment charges 

equipment. We are also 

of £156.5 million for impairment of 

were present for the Group’s retail store 

satisfied with the disclosure 

retail store right-of-use assets and 

portfolio based on the Group’s latest forecast. 

and classification of the 

property, plant and equipment due to 

We assessed the completeness of factors 

impairment charges and 

the impact of COVID-19 during the 52 

considered and assessed the accuracy of the 

reversals. 

weeks to 28 March 2020. Additionally, a 

forecast information in conjunction with our 

net impairment charge of £11.2 million 

testing of the Group’s forecasts further 

unrelated to COVID-19 was recorded 

outlined below.  

within net operating expenses as a 

result of the annual review of 

For the stores identified with indicators of 

impairment of retail store assets. 

impairment charges or reversals, the Group 

prepared value-in-use impairment models.  

During the 52 weeks to 27 March 2021, 

Our procedures for testing these value-in-use 

a net impairment reversal of £46.6 

impairment models included, among others: 

million has been recorded which relates 

to the reversal of impairments related 

i) assessing the methodology;  

to COVID-19.  

ii) testing the integrity of the model and data 

inputs used back to source data, for example 

There is judgement and estimation 

agreeing the underlying store right-of-use assets 

uncertainty involved in determining the 

and property, plant and equipment values back to 

store forecast cash flows to measure 

the accounting records; 

impairment charges and reversals, in 

iii) involving our valuations specialists to conclude 

particular, revenue growth, profit 

on the appropriateness of the discount rate 

margin and discount rate assumptions.  

used;  

iv) challenging assumptions used in cash flow 

There is also uncertainty regarding the 

forecasts and long-term growth assumptions 

continued impact of COVID-19, which 

against historical results and third party luxury 

increases the estimation uncertainty in 

sector forecasts; and 

the Group’s forecasting of the future 

v) performing sensitivity analyses on key 

trading performance of stores. 

assumptions. 

We assessed the disclosures to the financial 

statements and the requirement to disclose 

further sensitivities where a reasonably 

possible change in a key assumption would 

cause a material change in the impairment 

charge or reversal measured. We tested 

management’s sensitivity analysis over the 

revenue assumptions on the impairment 

charges and reversals recorded. 

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Risk 
Uncertain tax positions  

  Our response to the risk
  The primary team obtained an understanding 

Key observations communicated 
to the Audit Committee 
  We are satisfied that 

As described in the Audit Committee 

and evaluated the design of controls over the 

management’s judgements 

Report (page 173); Accounting policies 

Group’s tax provisioning process. We assessed 

in relation to the extent of 

(page 238); and note 9 of the 

the appropriateness of the Group’s transfer 

provisions for uncertain tax 

Consolidated Financial Statements 

pricing and uncertain tax provision policies. 

positions are appropriate. 

(page 253) the Group is subject to tax 

We are also satisfied that 

regulation in multiple jurisdictions and 

Our procedures on the uncertain tax position 

the tax disclosures are 

the centralised operating structure of 

provisions were performed centrally by the 

appropriate. 

the Group requires management to 

primary team supported by overseas teams 

exercise judgement in making 

including professionals with specialised skills.  

determinations as to the amount of tax 

that is payable.  

Procedures included: 

The Group is subject to tax authority 

i) enquiring with management to understand the 

audits and has a number of open tax 

Group’s cross-border transactions, the status of 

enquiries in multiple jurisdictions at any 

all significant matters, and any changes to 

point in time. 

management’s judgements in the year;  

ii) reading correspondence with tax authorities 

As a result, the Group has recognised a 

and external advisors to inform our assessment 

number of provisions against uncertain 

of recorded estimates and evaluating the 

tax positions, the valuation of which 

completeness of the provisions recorded, 

requires significant assumptions and 
judgement. We focused on this area due 

including meeting with external advisors where 

appropriate; 

to the complexity, subjectivity, 

iii) independently assessing management’s 

quantification of the provision and the 

significant assumptions and judgements to 

judgement around the trigger for 

record or release provisions following tax audits, 

recognition or release impacting the 

settlements and the expiry of timeframes;  

provision and the effective tax rate. 

iv) testing the accuracy of the calculation of the 

provisions by inspecting underlying 

documentation with reference to applicable tax 

laws; and  

v) evaluating the adequacy of tax disclosures.  

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Risk 
Alternative performance measures  

  Our response to the risk
  The procedures performed by the primary 

Key observations communicated 
to the Audit Committee 

  We are satisfied 

As described in the Audit Committee 

team included, among others, review of the 

management’s recognition 

Report (page 173); Accounting policies 

classification of all adjusting items to 

of adjusting items, the 

(page 243); and note 6 of the Consolidated 

assess if the classification is in accordance 

related presentation and 

Financial Statements (page 248) the Group 

with the Group’s accounting policy and FRC 

accompanying disclosures 

discloses certain items within the Group 

guidance for such items and that the 

are appropriate. 

income statement as adjusting items when 

application of the policy is consistent 

such items, due to their size and nature, 

across the Group and across reporting 

need to be separately identified to give a 

periods. 

more meaningful comparison of underlying 

performance. 

We also considered the description of the 

items within the financial statements to 

There is a significant degree of 

assess if they have been clearly presented 

management judgement involved in the 

and follow prevailing disclosure 

classification of adjusting items. Given the 

requirements.  

importance of adjusted operating profit as 

a key performance indicator there is a risk 

Our procedures focused on the 

that incorrect classification of adjusting 

classification of the utilisation or release of 

items could present a misleading view to 

the COVID-19 related inventory provisions 

users of the financial statements.  

and the impairment charges or reversals 

related to COVID-19 of retail store right-

Additionally, there is increased judgement 

of-use assets and property, plant and 

over which COVID-19 related items meet 

equipment. We tested management’s 

the definition of adjusting items per the 

process to monitor and track these COVID-

Group’s accounting policy and FRC 

19 related provisions. 

guidance. 

We also focused on the classification of 

restructuring costs ensuring they met the 

policy for recognition, being one-off in 

nature and material. We assessed the 

timing and communication of restructuring 

projects to test that they are recorded in 

the correct period and obtained underlying 

support for significant costs incurred. 

We reviewed the accounting policy for rent 

concessions for compliance with the 

amendments to IFRS 16. We challenged 

management that these rental concessions 

should be presented as an adjusting item, 

consistent with the treatment of other 

COVID-19 related charges. 

The key audit matters set out above are consistent with those reported by Burberry Group plc’s previous external 

auditor with the exception of the removal of key audit matters in relation to the implementation of IFRS 16 ‘Leases’ 

and the impact of COVID-19. In the current year, the ongoing accounting for IFRS 16 ‘Leases’ no longer has a 

significant effect on the overall audit strategy, the allocation of resources and directing the efforts of the engagement 

team. The prior year key audit matters in relation to the impact of COVID-19 have been incorporated into the key 

audit matters above and conclusions relating to going concern.  

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Our application of materiality  
We apply the concept of materiality in planning and performing the audit, in evaluating the effect of identified 

misstatements on the audit and in forming our audit opinion.  

Materiality 

The magnitude of an omission or misstatement that, individually or in the aggregate, could reasonably be expected to 

influence the economic decisions of the users of the financial statements. Materiality provides a basis for determining 

the nature and extent of our audit procedures.  

We determined materiality for the Group to be £17.5 million which is 4.8% of adjusted profit before tax. We 

believe that adjusted profit before tax provides us with the best assessment of the requirements of the users of the 

financial statements.  

We determined materiality for the Company to be £20.5 million, which is 1% of total assets. The materiality of the 

parent company is greater than the Group because the parent company is a holding company with significant net 

assets. For any parent company balances that are consolidated into the Group financial statements, an allocation of 

Group performance materiality was used.  

Starting Basis 

Profit before tax 

Adjustments 

Reversal of retail store cash generating units impairment
Reversal of inventory provisions

Reversal of receivables impairment

COVID-19 related rent concessions

Furlough grant income 

Gain on disposal of property

Restructuring costs 

Revaluation of deferred consideration liability

Finance charge on deferred consideration liability

Profit before tax and adjustments

Materiality 

4.8% of adjusted profit before tax

£490.2m

(£46.6m)
(£22.3m)

(£5.2m)

(£54.1m)

(£8.5m)

(£18.7m)

£29.8m

£0.4m

£0.7m

£365.7m

£17.5m

During the course of our audit, we reassessed initial materiality with the primary change in the final materiality from 

our original assessment at planning being to reflect the actual reported performance during the year. 

Performance materiality 

The application of materiality at the individual account or balance level. It is set at an amount to reduce to 

an appropriately low level the probability that the aggregate of uncorrected and undetected misstatements 

exceeds materiality. 

On the basis of our risk assessments, together with our assessment of the Group’s overall control environment, our 

judgement was that performance materiality was 50% of our planning materiality, namely £8.75m. We have set 

performance materiality at this percentage on the basis that this is our first year as auditors for the Group and 

considering the heightened uncertainty around COVID-19.  

Audit work at component locations for the purpose of obtaining audit coverage over significant financial statement 

accounts is undertaken based on a percentage of total performance materiality. The performance materiality set for 

each component is based on the relative scale and risk of the component to the Group as a whole and our assessment 

of the risk of misstatement at that component. In the current year, the range of performance materiality allocated to 

components was £1.5m to £7.7m. 

Reporting threshold 

An amount below which identified misstatements are considered as being clearly trivial. 

We agreed with the Audit Committee that we would report to them all uncorrected audit differences in excess of 

£0.875m which is set at 5% of planning materiality, as well as differences below that threshold that, in our view, 

warranted reporting on qualitative grounds.  

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We evaluate any uncorrected misstatements against both the quantitative measures of materiality discussed above 

and in light of other relevant qualitative considerations in forming our opinion. 

Other information  
The other information comprises the information included in the annual report set out on pages 287 to 289, other 

than the financial statements and our auditor’s report thereon. The directors are responsible for the other information 

contained within the annual report.  

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise 

explicitly stated in this report, we do not express any form of assurance conclusion thereon.  

Our responsibility is to read the other information and, in doing so, consider whether the other information is 

materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise 

appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, 

we are required to determine whether there is a material misstatement in the financial statements themselves. If, 

based on the work we have performed, we conclude that there is a material misstatement of the other information, we 

are required to report that fact. 

We have nothing to report in this regard. 

Opinions on other matters prescribed by the Companies Act 2006 
In our opinion, the part of the directors’ remuneration report to be audited has been properly prepared in accordance 

with the Companies Act 2006. 

In our opinion, based on the work undertaken in the course of the audit: 

•  the information given in the strategic report and the directors’ report for the financial year for which the financial 

statements are prepared is consistent with the financial statements; and  

•  the strategic report and the directors’ report have been prepared in accordance with applicable legal requirements. 

Matters on which we are required to report by exception 
In the light of the knowledge and understanding of the Group and the Company and its environment obtained in the 

course of the audit, we have not identified material misstatements in the strategic report or the directors’ report. 

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us 

to report to you if, in our opinion: 

•  adequate accounting records have not been kept by the Company, or returns adequate for our audit have not been 

received from branches not visited by us; or 

•  the Company financial statements and the part of the Directors’ Remuneration Report to be audited are not in 

agreement with the accounting records and returns; or 

•  certain disclosures of directors’ remuneration specified by law are not made; or 
•  we have not received all the information and explanations we require for our audit. 

Corporate Governance Statement 
The Listing Rules require us to review the directors’ statement in relation to going concern, longer-term viability and 

that part of the Corporate Governance Statement relating to the Group and Company’s compliance with the 

provisions of the UK Corporate Governance Code specified for our review. 

Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the 

Corporate Governance Statement is materially consistent with the financial statements or our knowledge obtained 

during the audit: 

•  Directors’ statement with regards to the appropriateness of adopting the going concern basis of accounting and any 

material uncertainties identified set out on page 205; 

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•  Directors’ explanation as to its assessment of the company’s prospects, the period this assessment covers and why 

the period is appropriate set out on page 140; 

•  Directors’ statement on fair, balanced and understandable set out on page 210; 
•  Board’s confirmation that it has carried out a robust assessment of the emerging and principal risks set out on 

page 141; 

•  The section of the annual report that describes the review of effectiveness of risk management and internal control 

systems set out on page 177 to page 178; and 

•  The section describing the work of the Audit Committee set out on page 175 to page 176. 

Responsibilities of directors 
As explained more fully in the directors’ responsibilities statement set out on page 210, the directors are responsible 

for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such 

internal control as the directors determine is necessary to enable the preparation of financial statements that are free 

from material misstatement, whether due to fraud or error.  

In preparing the financial statements, the directors are responsible for assessing the Group and Company’s ability to 

continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern 

basis of accounting unless the directors either intend to liquidate the Group or the Company or to cease operations, or 

have no realistic alternative but to do so. 

Auditor’s responsibilities for the audit of the financial statements  
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from 

material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. 

Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with 

ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and 

are considered material if, individually or in the aggregate, they could reasonably be expected to influence the 

economic decisions of users taken on the basis of these financial statements.  

Explanation as to what extent the audit was considered capable of detecting irregularities, 
including fraud  
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line 

with our responsibilities, outlined above, to detect irregularities, including fraud. The risk of not detecting a material 

misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve 

deliberate concealment by, for example, forgery or intentional misrepresentations, or through collusion. The extent to 

which our procedures are capable of detecting irregularities, including fraud is detailed below. 

However, the primary responsibility for the prevention and detection of fraud rests with both those charged with 

governance of the company and management.  

Our approach was as follows: 

•  We obtained an understanding of the legal and regulatory frameworks that are applicable to the Group and 

determined that the most significant frameworks which are directly relevant to specific assertions in the financial 

statements are those that relate to the reporting framework (IFRS, FRS 101, the Companies Act 2006 and the UK 

Corporate Governance Code) and the relevant tax laws and regulations in the jurisdictions in which the Group 

operates. In addition, we concluded that there are certain significant laws and regulations which may have an effect 

on the determination of the amounts and disclosures in the financial statements being the Listing Rules of the UK 

Listing Authority, and those laws and regulations relating to health and safety and employee matters.  

•  We understood how the Group is complying with those frameworks by making enquiries of management, Internal 
Audit, those responsible for legal and compliance procedures and the company secretary. We corroborated our 

enquiries through our review of Board minutes and papers provided to the Audit Committee and observation in 

Audit Committee meetings, as well as consideration of the results of our audit procedures across the Group. 

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•  We assessed the susceptibility of the Group’s financial statements to material misstatement, including how fraud 
might occur and met with finance and operational management from various parts of the business to understand 

where it considered there was susceptibility to fraud. We also considered performance targets and their influence 

on efforts made by management to manage earnings or influence the perceptions of analysts. We engaged our 

forensics specialists in assisting our assessment of the susceptibility of the Group’s financial statements to fraud. 

We have determined there is a risk of fraud associated to inventory provisions and a risk of management override in 

manual revenue journals that do not follow the expected process. We considered the programmes and controls that 

the Group has established to address the risks identified, including the design of controls over each significant 

revenue stream and inventory provisions. We also considered the controls that the Group has that otherwise 

prevent, deter and detect fraud, and how senior management monitors those programmes and controls. We 

performed audit procedures to address each identified fraud risk. These procedures were designed to provide 

reasonable assurance that the financial statements were free from fraud or error. 

•  Based on this understanding we designed our audit procedures to identify non-compliance with laws and 

regulations, including specific instructions to full scope component teams. Our procedures involved journal entry 

testing, with a focus on manual consolidation journals and journals indicating large or unusual transactions based on 

our understanding of the business; enquiries of legal counsel, Group management, Internal Audit, divisional 

management at all full scope components; and focused testing, including in respect of management override 

through manual revenue journals and specific searches derived from forensic investigations experience. We also 

leveraged our data analytics platform in performing our work on the purchase to pay process to assist in identifying 

higher risk transactions for testing.  

•  In addition, we completed procedures to conclude on the compliance of the disclosures in the annual report and 
accounts with all applicable requirements. Any instances of non-compliance with laws and regulations were 

communicated by/to components and considered in our audit approach, if applicable.  

A further description of our responsibilities for the audit of the financial statements is located on the Financial 

Reporting Council’s website at https://www.frc.org.uk/auditorsresponsibilities. This description forms part of our 

auditor’s report. 

Other matters we are required to address  
•  Following the recommendation from the Audit Committee we were appointed by the shareholders at the AGM on 
15 July 2020 to audit the financial statements for the 52 weeks ending 27 March 2021 and subsequent financial 

periods. We signed an engagement letter on 22 September 2020. 

•  The period of total uninterrupted engagement including previous renewals and reappointments is one year, as this is 

the first audit year. 

•  The non-audit services prohibited by the FRC’s Ethical Standard were not provided to the Group or the Company 

and we remain independent of the Group and the Company in conducting the audit.  

•  The audit opinion is consistent with the additional report to the Audit Committee. 

Use of our report 
This report is made solely to the Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the 

Companies Act 2006. Our audit work has been undertaken so that we might state to the Company’s members those 

matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent 

permitted by law, we do not accept or assume responsibility to anyone other than the Company and the Company’s 

members as a body, for our audit work, for this report, or for the opinions we have formed.  

Michael Rudberg (Senior statutory auditor) 

for and on behalf of Ernst & Young LLP, Statutory Auditor 

London 

13 May 2021 

223 
223

Financial Statements  |  Group Income Statement 

GROUP INCOME STATEMENT 

 Revenue 
 Cost of sales 

 Gross profit 
 Net operating expenses 

 Operating profit 

 Financing 

 Finance income 
 Finance expense 
 Other financing charge 

 Net finance expense 

 Profit before taxation 
 Taxation 

 Profit for the year 

 Attributable to: 
 Owners of the Company 
 Non-controlling interest 

 Profit for the year 

 Earnings per share  
 Basic 
 Diluted 

 Reconciliation of adjusted profit before taxation:
 Profit before taxation 
 Adjusting operating items: 
  Cost of sales 
  Net operating expenses 
 Adjusting financing items 

 Adjusted profit before taxation – non-GAAP measure

 Adjusted earnings per share – non-GAAP measure
 Basic 
 Diluted 

 Dividends per share 
 Interim  
 Proposed final (not recognised as a liability at 27 March/28 March)

224 
224

52 weeks to 
27 March 
2021 
£m 
2,343.9 

(681.4) 

1,662.5 

(1,141.4) 

521.1 

52 weeks to 
28 March
2020
£m
2,633.1

(927.6)

1,705.5

(1,516.8)

188.7

3.1 

(33.3) 

(0.7) 

(30.9) 

490.2 

(114.3) 

375.9 

375.7 

0.2 

375.9 

7.6

(26.6)

(1.2)

(20.2)

168.5

(46.9)

121.6

121.7

(0.1)

121.6

93.0p 

92.7p 

29.8p

29.8p

£m 

£m

490.2 

168.5

(22.3) 

(102.9) 

0.7 

365.7 

68.3

176.1

1.2

414.1

67.5p 

67.3p 

78.9p

78.7p

– 

42.5p 

11.3p

–

Note
3

4

8

5

9

10

10

5

5

5

10

10

11

11

  
  
 
 
  
 
 
  
 
 
  
 
 
 
 
  
 
 
  
 
 
 
 
Financial Statements  |  Group Statement of Comprehensive Income 

GROUP STATEMENT OF COMPREHENSIVE INCOME 

Profit for the year 
Other comprehensive income1:

Cash flow hedges 

Net investment hedges 

Foreign currency translation differences 

Actuarial gains on post-employment benefit plans 

Tax on other comprehensive income: 

Cash flow hedges 

Net investment hedges 

Foreign currency translation differences 

Actuarial gains on post-employment benefit plans

Other comprehensive (loss)/income for the year, net of tax

Total comprehensive income for the year 

Total comprehensive income attributable to: 

Owners of the Company 

Non-controlling interest 

Note

25

25

9

9

9

52 weeks to  
27 March 
2021 
£m 
375.9 

52 weeks to 
28 March
2020
£m
121.6

– 

– 

(51.4) 

1.0 

– 

– 

2.4 

(0.2) 

(48.2) 

327.7 

327.7 

– 

327.7 

2.7

(1.2)

18.5

–

(0.5)

0.2

(0.9)

–

18.8

140.4

140.4

–

140.4

1.  All items included in other comprehensive income, with the exception of Actuarial gains on post-employment benefit plans, may subsequently 

be reclassified to profit and loss in a future period. 

225 
225

 
 
 
 
 
 
 
 
Financial Statements  |  Group Balance Sheet 

GROUP BALANCE SHEET 

ASSETS 
Non-current assets 
Intangible assets 
Property, plant and equipment
Right-of-use assets 
Investment properties 
Deferred tax assets 
Trade and other receivables 

Current assets 
Inventories 
Trade and other receivables 
Derivative financial assets 
Income tax receivables 
Cash and cash equivalents 

Total assets 

LIABILITIES 
Non-current liabilities 
Trade and other payables 
Lease liabilities 
Borrowings 
Deferred tax liabilities 
Retirement benefit obligations
Provisions for other liabilities and charges 

Current liabilities 
Trade and other payables 
Bank overdrafts  
Lease liabilities 
Derivative financial liabilities 
Income tax liabilities 
Provisions for other liabilities and charges 

Total liabilities 
Net assets 

EQUITY 
Capital and reserves attributable to owners of the Company
Ordinary share capital 
Share premium account 
Capital reserve 
Hedging reserve 
Foreign currency translation reserve 
Retained earnings 
Equity attributable to owners of the Company 
Non-controlling interest in equity 
Total equity 

As at 
27 March 
2021 
£m 

As at
28 March
2020
£m

Note

12
13
14

15
16

17
16
18

19

20
21
24
15

22

20
23
21
18

22

25

25
25
25

237.0 
280.4 
818.1 
2.4 
137.1 
45.0 
1,520.0 

402.1 
276.9 
2.2 
39.7 
1,261.3 
1,982.2 
3,502.2 

(99.4) 
(809.6) 
(297.1) 
(0.8) 
(1.0) 
(31.8) 
(1,239.7) 

(392.9) 
(45.4) 
(210.0) 
(2.6) 
(27.9) 
(24.0) 
(702.8) 
(1,942.5) 
1,559.7 

0.2 
223.0 
41.1 
4.7 
196.4 
1,091.2 
1,556.6 
3.1 
1,559.7 

247.0
294.9
834.0
2.5
171.5
53.7
1,603.6

450.5
252.1
6.7
50.4
928.9
1,688.6
3,292.2

(102.3)
(910.0)
(300.0)
(0.1)
(1.9)
(28.6)
(1,342.9)

(447.5)
(41.6)
(215.5)
(4.8)
(7.9)
(13.2)
(730.5)
(2,073.4)
1,218.8

0.2
220.8
41.1
4.7
245.2
702.2
1,214.2
4.6
1,218.8

The consolidated financial statements of Burberry Group plc (registered number 03458224) on pages 224 to 286 

were approved and authorised for issue by the Board on 12 May 2021 and signed on its behalf by: 

Marco Gobbetti 

Chief Executive Officer 

Julie Brown 

Chief Operating and Financial Officer 

226 
226

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements  |  Group Statement of Changes In Equity 

GROUP STATEMENT OF CHANGES IN EQUITY 

Balance as at 30 March 2019

Adjustment on initial application of IFRS 16 

Adjustment on initial application of IFRIC 23 

Attributable to owners 
of the Company

Note

Ordinary 
share 
capital
£m
0.2

Share 
premium 
account
£m
216.9

–

–

–

–

Other 
reserves
£m
272.3

Retained 
earnings
£m

Total 
£m 
965.6 1,455.0 

Non-
controlling 
Total 
interest 
equity
£m 
£m
5.0  1,460.0

–

–

(57.1)

(4.4)

(57.1) 

(4.4) 

(0.4) 

(57.5)

– 

(4.4)

Adjusted balance as at 31 March 2019  

0.2

216.9

272.3

904.1

1,393.5 

4.6  1,398.1

Profit for the year 

Other comprehensive income:

Cash flow hedges 

Net investment hedges 

Foreign currency translation differences 

Tax on other comprehensive income 

Total comprehensive income for the year 

Transactions with owners: 

Employee share incentive schemes 

Value of share options granted 

Value of share options transferred 

25

25

25

25

to liabilities 

Tax on share options granted 

Exercise of share options 

Purchase of own shares 

Share buy-back 

Dividends paid in the year 

Balance as at 28 March 2020 

Profit for the year 

Other comprehensive income:

Foreign currency translation differences 

25

Actuarial gains on post-employment benefit 

plans 

Tax on other comprehensive income 

25

Total comprehensive income for the year 

Transactions with owners: 

Employee share incentive schemes 

Value of share options granted 

Tax on share options granted 

Exercise of share options 

Acquisition of additional interest 

in subsidiary 

Purchase of own shares 

Held by ESOP trusts 

32

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

3.9

–

–

–

121.7

121.7 

(0.1) 

121.6

2.7

(1.2)

18.4

(1.2)

18.7

–

–

–

–

2.7 

(1.2) 

18.4 

(1.2) 

121.7

140.4 

– 

– 

0.1 

– 

– 

2.7

(1.2)

18.5

(1.2)

140.4

–

–

–

–

–

–

2.8

2.8 

0.1

(0.6)

–

0.1 

(0.6) 

3.9 

(150.7)

(150.7) 

(175.2)

(175.2) 

– 

– 

– 

– 

– 

– 

2.8

0.1

(0.6)

3.9

(150.7)

(175.2)

0.2

220.8

291.0

702.2 1,214.2 

4.6  1,218.8

–

375.7

375.7 

0.2 

375.9

(51.2)

–

(51.2) 

(0.2) 

(51.4)

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

2.2

–

–

–

2.4

1.0

(0.2)

1.0 

2.2  

(48.8)

376.5

327.7 

12.1

0.7

–

12.1 

0.7 

2.2 

– 

– 

– 

– 

– 

– 

1.0

2.2

327.7

12.1

0.7

2.2

(0.2)

(0.2) 

(1.5) 

(1.7)

(0.1)

(0.1) 

– 

(0.1)

–

–

–

–

–

Balance as at 27 March 2021

0.2

223.0

242.2

1,091.2 1,556.6 

3.1  1,559.7

227 
227

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements  |  Group Statement of Cash Flows 

GROUP STATEMENT OF CASH FLOWS 

Cash flows from operating activities 
Operating profit  
Amortisation of intangible assets 
Depreciation of property, plant and equipment 
Depreciation of right-of-use assets 
COVID-19-related rent concessions 
Impairment charge of intangible assets 
Net impairment (reversal)/charge of property, plant and equipment
Net impairment (reversal)/charge of right-of-use assets
(Gain)/loss on disposal of property, plant and equipment and intangible assets

Gain on disposal of right-of-use assets 
Gain on disposal of Beauty operations 
Loss/(gain) on derivative instruments  
Charge in respect of employee share incentive schemes
(Payment)/receipt from settlement of equity swap contracts
Decrease in inventories 
Increase in receivables 
Decrease in payables and provisions 
Cash generated from operating activities 
Interest received 
Interest paid 
Taxation paid 
Net cash generated from operating activities 

Cash flows from investing activities 
Purchase of property, plant and equipment 
Purchase of intangible assets
Proceeds from sale of property, plant and equipment
Initial direct costs of right-of-use assets 
Net cash outflow from investing activities 

Cash flows from financing activities 
Dividends paid in the year  
Payment of deferred consideration for acquisition of non-controlling interest
Proceeds from borrowings 
Repayment of borrowings 
Payment of lease principal 
Payment on termination of lease 
Payment to acquire additional interest in subsidiary from 

non-controlling interest 

Issue of ordinary share capital 
Purchase of own shares through share buy-back
Purchase of own shares by ESOP trusts 
Net cash outflow from financing activities 

Net increase in cash and cash equivalents  
Effect of exchange rate changes  
Cash and cash equivalents at beginning of year 
Cash and cash equivalents at end of year 

Cash and cash equivalents as per the Balance Sheet

Bank overdrafts 

Cash net of overdrafts 

228 
228

52 weeks to 
27 March 
2021 
£m 

52 weeks to
28 March
2020
£m

Note

12
13
14
1
12
13
14

11
20
24
24

32

25

Note
19

23

521.1 
32.9 
71.4 
172.4 
(54.1) 
8.8 
(7.5) 
(33.7) 
(22.7) 

(1.1) 
–  
3.8 
12.1 
(1.5) 
20.9 
(39.0) 
(7.2) 
676.6 
2.9 
(30.1) 
(58.0) 
591.4 

(72.9) 
(41.9) 
27.2 
(2.9) 
(90.5) 

– 
(2.6) 
595.1 
(599.8) 
(152.2) 
– 

(1.7) 

2.2 
–  
(0.1) 
(159.1) 

341.8 
(13.2) 
887.3 
1,215.9 

As at 
27 March  
2021 
£m 
1,261.3 

(45.4) 

1,215.9 

188.7
26.4
83.3
221.1
–
11.6
26.4
140.3
0.7

(2.1)
(5.0)
(3.1)
2.8
0.2
27.4
(9.8)
(84.0)
624.9
7.2
(26.0)
(150.3)
455.8

(85.3)
(63.5)
3.0
(5.6)
(151.4)

(175.2)
(2.7)
300.0
–
(228.4)
(9.7)

–

3.8
(150.7)
–
(262.9)

41.5
8.5
837.3
887.3

As at
28 March
2020
£m
928.9

(41.6)

887.3

 
 
 
 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

NOTES TO THE FINANCIAL STATEMENTS  

1. Basis of preparation 
Burberry Group plc and its subsidiaries (the Group) is a global luxury goods manufacturer, retailer and wholesaler. 

The Group also licenses third parties to manufacture and distribute products using the ‘Burberry’ trademarks. All of 

the companies which comprise the Group are controlled by Burberry Group plc (the Company) directly or indirectly. 

The consolidated financial statements of the Group have been prepared in accordance with international accounting 

standards in conformity with the requirements of the Companies Act 2006 and International Financial Reporting 

Standards adopted pursuant to Regulation (EC) No. 1606/2002 as it applies in the European Union, IFRS 

Interpretations Committee (IFRS IC) interpretations and parts of the Companies Act 2006 applicable to companies 

reporting under IFRS. These consolidated financial statements have been prepared under the historical cost 

convention, except as modified by the revaluation of certain financial assets and financial liabilities at fair value 

through profit or loss.  

Going concern 

The impact of the COVID-19 pandemic on the global economy and the operating activities of many businesses, 

including the luxury market, has resulted in a volatile climate and continued uncertainty. The further impact of this 

pandemic on the Group is uncertain at the date of signing these financial statements. In considering the 

appropriateness of adopting the going concern basis in preparing the financial statements, the directors have 

assessed the potential cash generation of the Group and considered a range of downside scenarios. This assessment 

covers from the date of signing the financial statements up to 1 October 2022 for any indicators that the going 

concern basis of preparation is not appropriate.  

The directors have assessed the potential cash generation of the Group against a range of projected scenarios 

(including a severe but plausible downside). These scenarios were informed by a comprehensive review of the 

macroeconomic scenarios using third party projections of scientific, epidemiological and macroeconomic data for the 

luxury fashion industry:  

•  The Group central planning scenario reflects a balanced projection with a continued focus on growing markets, 

maintaining momentum built in FY2020/21 as part of the customer strategy. 

•  As a sensitivity, this central planning scenario has been flexed to reflect a 26% downgrade to revenues in FY 

2021/22, as well as the associated consequences for EBITDA and cash. Management consider this represents a 

severe but plausible downside scenario appropriate for assessing going concern. This was designed to test an even 

more challenging trading environment as a result of COVID-19 together with the potential impacts of one or more of 

the Group's other principal risks. 

The severe but plausible downside modelled the following risks occurring simultaneously: 

•  A significant impact on revenue in FY 2021/22 compared to the central planning scenario caused by the impact of a 

reputational incident such as negative sentiment propagated through social media. 

•  A longer-term decrease in revenue caused by a resurgence of the pandemic and store re-closures. 
•  The impact of prolonged recovery of travel to 2019 levels. 

In addition, the potential impact of other principal risks, including the impact of foreign exchange volatility, were 

considered. The directors have also considered mitigating actions, which may be taken to reduce discretionary and 

other operating cash outflows. The directors have also considered the Group’s current liquidity and available facilities. 

Details of cash, overdrafts, borrowings and facilities are set out in notes 19, 23 and 24 respectively of these financial 

statements, which includes access to a £300.0 million revolving credit facility, currently undrawn and not relied upon 

in this going concern assessment. 

In all the scenarios assessed, taking into account current liquidity and available facilities, the Group was able to 

maintain sufficient liquidity to continue trading. On the basis of the assessment performed, the directors consider it is 

appropriate to continue to adopt the going concern basis in preparing the consolidated financial statements for the 52 

weeks ended 27 March 2021. 

229 
229

Financial Statements  |  Notes to the Financial Statements 

1. Basis of preparation continued 
New standards, amendments and interpretations adopted in the period 

There have been no new standards or interpretations issued and made effective for the financial period commencing 

29 March 2020 that have had a material impact on the financial statements of the Group. The following amendment 

to IFRS 16 was adopted for the first time in the financial statements for the 52 weeks to 27 March 2021:  

IFRS 16 Leases – COVID-19-Related Rent Concessions 

The COVID-19-Related Rent Concessions amendment to IFRS 16 Leases was adopted by the IASB on 28 May 2020 

and endorsed by the European Union on 12 October 2020. The amendment applies to accounting periods from 1 June 

2020 but early application is permitted and the Group has elected to apply the amendment in the current year. 

The amendment allows for a simplified approach to accounting for rent concessions occurring as a direct result of 

COVID-19 and for which the following criteria are met: 

•  The revised consideration is substantially the same, or less than, the consideration prior to the change; 
•  The concessions affect only payments originally due on or before 30 June 2021; and  
•  There is no substantive change to other terms and conditions of the lease.  

Lessees are not required to assess whether eligible rent concessions are lease modifications, allowing the lessee to 

account for eligible rent concessions as if they were not lease modifications. During the period, the Group has agreed 

rent concessions both in the form of rent forgiveness in which the landlord has agreed to forgive all or a portion of 

rents due with no obligation to be repaid in the future, and rent deferrals in which the landlord has agreed to forego 

rents in one period with a proportional increase in rents due in a future period.  

The Group has chosen to account for eligible rent forgiveness as negative variable lease payments. The rent 

concession has been recognised once a legally binding agreement is made between both parties by derecognising the 

portion of the lease liability that has been forgiven and recognising the benefit in the Income Statement. As a result, 

the Group has recognised £54.1 million in COVID-19-related rent concessions in the Income Statement within “net 

operating expenses” in the current period. This has been presented as an adjusting item (refer to note 6). In the 

Statement of Cash Flows, the forgiveness results in lower payments of lease principal. The negative variable lease 

payments in the Income Statement is a non-cash item which is added back to calculate cash generated from 

operating activities. 

Rent deferrals do not change the total consideration due over the life of the lease. Deferred rent payments are 

recognised as a payable until the period the original rent payment is due. As a result, the Group has recognised £4.3 

million within other payables. Payments relating to rent deferrals are recognised as payments of lease principal when 

the payment is made. 

Standards not yet adopted  

Certain new accounting standards and interpretations have been published that are not mandatory for the 52 weeks 

to 27 March 2021 and have not been early adopted by the Group. These standards are not expected to have a material 

impact on the entity in the current or future reporting periods and on foreseeable future transactions. 

230 
230

 
 
 
Financial Statements  |  Notes to the Financial Statements  

1. Basis of preparation continued 
Basis of consolidation 

The Group’s annual financial statements comprise those of Burberry Group plc (the Company) and its subsidiaries, 

presented as a single economic entity. The results of the subsidiaries are prepared for the same reporting year as the 

Company, using consistent accounting policies across the Group.  

Subsidiaries are all entities (including special purpose entities) over which the Group has control. The Group controls 

an entity when the Group is exposed to, or has rights to, variable returns from its involvement with the entity and has 

the ability to affect those returns through its power over the entity. Subsidiaries are fully consolidated from the date 

on which control is transferred to the Group and cease to be consolidated from the date on which control is 

transferred out of the Group. Where there is a loss of control of a subsidiary, the consolidated financial statements 

include the results for the portion of the reporting period during which the Group had control. Intra-Group 

transactions, balances and unrealised profits on transactions between Group companies are eliminated in preparing 

the Group financial statements. The Group treats transactions with non-controlling interests as transactions with 

equity owners of the Group. For acquisitions of additional interests in subsidiaries from non-controlling interests, the 

difference between any consideration paid and the relevant share acquired of the carrying value of net assets of the 

subsidiary is recorded in equity. Gains or losses on disposals of interests in subsidiaries to non-controlling interests 

are also recorded in equity. 

Key sources of estimation uncertainty  

Preparation of the consolidated financial statements in conformity with IFRS requires that management make certain 

estimates and assumptions that affect the measurement of reported revenues, expenses, assets and liabilities and the 

disclosure of contingent liabilities.  

If in the future such estimates and assumptions, which are based on management’s best estimates at the date of the 

financial statements, deviate from actual circumstances, the original estimates and assumptions will be updated as 

appropriate in the period in which the circumstances change. 

Estimates are continually evaluated and are based on historical experience and other factors, including expectations of 

future events that are believed to be reasonable under the circumstances.  

The COVID-19 pandemic (COVID-19) has had a major impact on the global economy throughout the current year. 

While the adverse impact on the Group’s operations and financial position has significantly diminished during the 

course of the financial year, at the date of signing these financial statements, there remains significant uncertainty 

regarding the timing of any global recovery from COVID-19, and the return to previous levels of footfall in city centres, 

travel and tourism in some locations. As a result, the impact of COVID-19 on the Group’s assets remains a significant 

source of estimation uncertainty.  

The key areas where the estimates and assumptions applied have a significant risk of causing a material adjustment to 

the carrying value of assets and liabilities within the next financial year are discussed below. Further details of the 

Group’s accounting policies in relation to these areas are provided in note 2. 

Impairment, or reversals of impairment, of property, plant and equipment and right-of-use assets  
Property, plant and equipment and right-of-use assets are reviewed for impairment if events or changes in 

circumstances indicate that the carrying amount may not be recoverable. When a review for impairment is conducted, 

the recoverable amount of an asset or a cash generating unit is determined based on value-in-use calculations 

prepared using management’s best estimates and assumptions at the time.  

231 
231

 
 
 
Financial Statements  |  Notes to the Financial Statements 

1. Basis of preparation continued 
Key sources of estimation uncertainty continued 

Impairment, or reversals of impairment, of property, plant and equipment and right-of-use assets continued 

Last year end, management recorded impairments of retail property, plant and equipment and right-of-use assets, 

based on the estimated impact of COVID-19 on the Group. At that time, the impact of COVID-19 was at its highest 

and many of the Group’s retail stores worldwide were closed. Since last year end, the rate of recovery has exceeded 

management estimates, indicating a potential impairment reversal. Therefore, management has updated their 

assumptions as at 27 March 2021, reflecting their latest plans over the next three years to March 2024, followed by 

longer-term growth rates of mid-single digits. This has resulted in net reversals of impairments.  

Management has also reviewed the remaining retail property, plant and equipment and right-of-use assets, not 

covered by the above reassessment, for any indications of impairment. No new impairments of property, plant and 

equipment and right-of-use assets outside the scope of the reassessment of last year’s assumptions were identified. 

Refer to notes 13 and 14 for further details of retail property, plant and equipment, right-of-use assets 

and impairment reviews carried out in the period and for sensitivities relating to this key source of estimation 

uncertainty. 

Inventory provisioning 

The Group manufactures and sells luxury goods and is subject to changing consumer demands and fashion trends. 

The recoverability of the cost of inventories is assessed every reporting period, by considering the expected net 

realisable value of inventory compared to its carrying value. Where the net realisable value is lower than the carrying 

value, a provision is recorded. When calculating inventory provisions, management considers the nature and condition 

of the inventory, as well as applying assumptions in respect of anticipated saleability of finished goods and future 

usage of raw materials.  

Last year end, management recorded provisions against inventory, based on the estimated impact of COVID-19 on the 

Group. As noted above, performance during the current year has exceeded the estimates made at last year end and 

hence management has updated their assumptions regarding future performance. This has resulted in a release of 

inventory provisions, both relating to inventory sold during the current year, where this was for a higher net realisable 

value than had been assumed, and relating to assumptions regarding the net realisable value of inventory held at 

27 March 2021.  

Management has also reviewed the remaining inventory, not covered by the above reassessment, and provisions have 

been recorded where appropriate based on future trading expectations.  

Refer to note 17 for further details of the carrying value of inventory and inventory provisions and for sensitivities 

relating to this key source of estimation uncertainty. 

Uncertain tax positions 
In common with many multinational companies, Burberry faces tax audits in jurisdictions around the world in relation 

to transfer pricing of goods and services between associated entities within the Group. These tax audits are often 

subject to inter-government negotiations. The matters under discussion are often complex and can take many years 

to resolve. Tax liabilities are recorded based on management’s estimate of either the most likely amount or the 

expected value amount depending on which method is expected to better reflect the resolution of the uncertainty. 

Given the inherent uncertainty in assessing tax outcomes, the Group could, in future periods, experience adjustments 

to these tax liabilities that have a material positive or negative effect on the Group’s results for a particular period. 

During the next year it is possible that some or all of the current disputes are resolved. Management estimates that 

the outcome across all matters under dispute or in negotiation between governments could be in the range of a 

decrease of £11 million to an increase of £15 million relative to the current tax liabilities recognised at 27 March 2021. 

This would have an impact of approximately 3% to 4% on the Group’s effective tax rate. 

232 
232

 
 
 
Financial Statements  |  Notes to the Financial Statements  

1. Basis of preparation continued 
Key judgements in applying the Group’s accounting policies 

Judgements are those decisions made when applying accounting policies which have a significant impact on the 

amounts recognised in the Group financial statements. Further details of the Group’s accounting policies are provided 

in note 2. Key judgements that have a significant impact on the amounts recognised in the Group financial statements 

for the 52 weeks to 27 March 2021 and the 52 weeks to 28 March 2020 are as follows:  

Where the Group is a lessee, judgement is required in determining the lease term at initial recognition where extension 

or termination options exist. In such instances, all facts and circumstances that may create an economic incentive to 

exercise an extension option, or not exercise a termination option, have been considered to determine the lease term. 

Considerations include, but are not limited to, the period assessed by management when approving initial investment, 

together with costs associated with any termination options or extension options. Extension periods (or periods after 

termination options) are only included in the lease term if the lease is reasonably certain to be extended (or not 

terminated). Where the lease term has been extended by assuming an extension option will be recognised, this will 

result in the initial right-of-use assets and lease liabilities at inception of the lease being greater than if the option 

was not assumed to be exercised. Likewise, assuming a break option will be exercised will reduce the initial right-of-

use assets and lease liabilities. During the 52 weeks to 27 March 2021, significant judgements regarding breaks and 

options in relation to individually material leases resulted in approximately £91.7 million in undiscounted future cash 

flows not being included in the initial right-of-use assets and lease liabilities.  

2. Accounting policies 
The principal accounting policies of the Group are: 

a) Revenue 

The Group obtains revenue from contracts with customers relating to sales of luxury goods to retail and wholesale 

customers. Retail purchases are paid at time of purchase while wholesale and licensing purchases are paid on short-

term credit terms. The Group also obtains revenue through licences issued to third parties to produce and sell goods 

carrying ‘Burberry’ trademarks. Revenue is stated excluding Value Added Tax and other sales related taxes. 

Retail and wholesale revenue 

For retail and wholesale revenue, the primary performance obligation is the transfer of luxury goods to the customer. 

For retail revenue this is considered to occur when control of the goods passes to the customer. For in-store retail 

revenue, control transfers when the customer takes possession of the goods in store and pays for the goods. For 

digital retail revenue, control is considered to transfer when the goods are delivered to the customer. The timing of 

transfer of control of the goods in wholesale transactions depends upon the terms of trade in the contract. Principally 

for wholesale revenue, revenue is recognised either when goods are collected by the customer from the Group’s 

premises, or when the Group has delivered the goods to the location specified in the contract. Provision for returns 

and other allowances are reflected in revenue when revenue from the customer is first recognised. Retail customers 

typically have the right to return product within a limited time frame while wholesale customers typically have the 

right to return damaged products. Returns are initially estimated based on historical levels and adjusted subsequently 

as returns are incurred. 

Some wholesale contracts may require the Group to make payments to the wholesale customer, for services directly 

relating to the sale of the Group’s goods, such as the cost of staff handling the Group’s goods at the wholesaler. 

Payments to the customer directly relating to the sale of goods to the customer are recognised as a reduction in 

revenue, unless in exchange for a distinct good or service. These charges are recognised in revenue at the later of 

when the sale of the related goods to the customer is recognised or when the customer is paid, or promised to be paid, 

for the service. Payments to the customer relating to a service which is distinct from the sale of goods to the 

customer are recognised in operating costs. 

The Group sells gift cards and similar products to customers, which can be redeemed for goods, up to the value of the 

card, at a future date. Revenue relating to gift cards is recognised when the card is redeemed, up to the value of the 

redemption. Unredeemed amounts on gift cards are classified as contract liabilities. Typically, the Group does not 

expect to have significant unredeemed amounts arising on its gift cards.  

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Financial Statements  |  Notes to the Financial Statements 

2. Accounting policies continued 
a) Revenue continued 

Licensing revenue 

The Group’s licences entitle the licensee to access the Group’s trademarks over the term of the licence. Hence 

revenue from licensing is recognised over the term of access to the licence. Royalties payable under licence 

agreements are usually based on production or sales volumes and are accrued in revenue as the subsequent 

production or sale occurs. Any amounts received which have not been recognised in revenue are classified as 

contract liabilities. 

b) Segment reporting 

As required by IFRS 8 Operating Segments, the segmental information presented in the financial statements is 

reported in a manner consistent with the internal reporting provided to the Chief Operating Decision Maker. The Chief 

Operating Decision Maker, who is responsible for allocating resources and assessing performance, has been identified 

as the Board of Directors.  

The Group has centralised activities for designing, making and sourcing, which ensure a global product offering is 

sold through retail and wholesale channels worldwide. Resource allocation and performance is assessed across the 

whole of the retail/wholesale channel globally. Hence the retail/wholesale channel has been determined to be an 

operating segment. 

Licensed products are manufactured and sold by third-party licensees. As a result, this channel is assessed discretely 

by the Chief Operating Decision Maker and has been determined to be an operating segment. 

The Group presents an analysis of its revenue by channel, by product division and by geographical destination. 

c) Business combinations 

The acquisition method of accounting is used to account for the acquisition of subsidiaries by the Group. The cost of 

an acquisition is measured as the fair value of the assets given, equity instruments issued and liabilities incurred or 

assumed at the date of exchange. Contingent payments are remeasured at fair value through the Income Statement. 

All transaction costs are expensed to the Income Statement. Identifiable assets acquired and liabilities and contingent 

liabilities assumed in a business combination are measured initially at their fair values at the acquisition date, 

irrespective of the extent of any non-controlling interest. Non-controlling interests in subsidiaries are identified 

separately from the Group’s equity, and are initially measured either at fair value or at a value equal to the non-

controlling interests’ share of the identifiable net assets acquired. The choice of the basis of measurement is an 

accounting policy choice for each individual business combination. The excess of the cost of acquisition together with 

the value of any non-controlling interest over the fair value of the identifiable net assets acquired is recorded as 

goodwill. If the cost of acquisition is less than the fair value of the net assets of the subsidiary acquired, the difference 

is recognised directly in the Income Statement. 

d) Share schemes 

The Group operates a number of equity-settled share-based compensation schemes, under which services are 

received from employees (including executive directors) as consideration for equity instruments of the Company. The 

cost of the share-based incentives is measured with reference to the fair value of the equity instruments awarded at 

the date of grant, including share awards and options. Appropriate option pricing models, including Black-Scholes, are 

used to determine the fair value of the option awards made. The fair value takes into account the impact of any 

market performance conditions, but the impact of non-market performance conditions is not considered in 

determining the fair value on the date of grant. Vesting conditions which relate to non-market conditions are allowed 

for in the assumptions used for the number of share awards or options expected to vest. The estimate of the number 

of share awards or options expected to vest is revised at each balance sheet date.  

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Financial Statements  |  Notes to the Financial Statements  

2. Accounting policies continued 
d) Share schemes continued 

In some circumstances, employees may provide services in advance of the grant date. The grant date fair value is 

estimated for the purposes of recognising the expense during the period between the service commencement period 

and the grant date. 

The cost of the share-based incentives is recognised as an expense over the vesting period of the share awards, or 

options, with a corresponding increase in equity. 

When share awards or options are exercised, they are settled either via issue of new shares in the Company, or 

through shares held in an Employee Share Option Plan (ESOP) trust, depending on the terms and conditions of the 

relevant scheme. The proceeds received from the exercises, net of any directly attributable transaction costs, are 

credited to share capital and share premium accounts. 

e) Leases 

The Group is both a lessee and lessor of property, plant and equipment. A contract is, or contains, a lease if the 

contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. 

An identified asset may be specifically or implicitly specified. Control exists when the lessee has both the right to 

direct the use of the identified asset and the right to obtain substantially all of the economic benefits from that use.  

Lessee accounting 
The Group’s principal lease arrangements where the Group acts as the lessee are for property, most notably the 

lease of retail stores, corporate offices and warehouses. Other leases are for office equipment, vehicles, and supply 

chain equipment. Lease terms are negotiated on an individual basis and contain a wide range of different terms 

and conditions.  

The Group recognises all lease liabilities and the corresponding right-of-use assets on the Balance Sheet, with the 

exception of certain short-term leases (12 months or less) and leases of low value assets, which are expensed as 

incurred. Leases and the corresponding right-of-use assets are initially recognised when the Group obtains control of 

the underlying asset. Leases for new assets are presented as additions to lease liabilities and right-of-use assets. 

Lease liabilities are initially measured on a present value basis. Lease liabilities include the net present value of the 

following lease payments: 

•  Fixed payments, less any incentives; 
•  Variable lease payments that are based on a future index or rate; 
•  Amounts expected to be payable by the lessee under residual value guarantees; and 
•  The cost of exercising a purchase option if the lessee is reasonably certain to exercise that option. 

Where the lease contains an extension option or a termination option which is exercisable by the Group, as lessee, 

an assessment is made as to whether the Group is reasonably certain to exercise the extension option, or not 

exercise the termination option, considering all relevant facts and circumstances that create an economic incentive. 

Considerations may include the contractual terms and conditions for the optional periods compared to market 

rates, costs associated with the termination of the lease and the importance of the underlying asset to the 

Group’s operations.  

Variable lease payments dependent upon a future index or rate are measured using the amounts payable at the 

commencement date until the index or rate is known. Variable lease payments not dependent on an index or rate, 

including lease payments based on a percentage of turnover, are excluded from the calculation of lease liabilities.  

Payments are discounted at the incremental borrowing rate of the lessee, unless the interest rate implicit in the lease 

can be readily determined.  

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Financial Statements  |  Notes to the Financial Statements 

2. Accounting policies continued 
e) Leases continued 

Lessee accounting continued 

Right-of-use assets are classified as property or non-property. The Group has elected not to apply the short-term 

exemption to the property class of right-of-use assets. Where the exemption is applied to the non-property class of 

right-of-use assets, lease payments are expensed as incurred. The low value asset exemption has been applied to both 

the property and non-property class of assets on a lease-by-lease basis where applicable.  

In circumstances where the Group is in possession of a property but there is no executed agreement or other binding 

obligation in relation to the property, rent is expensed until such time the obligation becomes binding, at which point, 

a right-of-use asset and lease liability will be recognised prospectively. These lease costs are disclosed as lease in 

holdover expenses. Refer to notes 5 and 21.  

Right-of-use assets are measured at cost comprising the following: 

•  The amount of the initial measurement of the lease liability; 
•  Any lease payments made at or before the commencement date less any lease incentives received; and 
•  Any initial direct costs incurred in entering into the lease. 

The Group recognises depreciation of right-of-use assets and interest on lease liabilities in the Income Statement 

over the lease term. Repayments of lease liabilities are classified separately in the Statement of Cash Flows where the 

cash payments for the principal portion of the lease liability are presented within financing activities, and cash 

payments for the interest portion are presented within operating activities. Payments in relation to short-term leases 

and leases of low value assets which are not included on the Balance Sheet are included within operating activities.  

Modifications to lease agreements, extensions to existing lease agreements and changes to future lease payments 

relating to existing terms in the contract, including market rent reassessments and index based changes, are 

presented as remeasurements of the lease liabilities. The related right-of-use asset is also remeasured. If the 

modification results in a reduction in scope of the lease, either through shortening the lease term or through disposing 

of part of the underlying asset, a gain or loss on disposal may arise relating to the difference between the lease 

liabilities and the right-of-use asset applicable to the reduction in scope.  

Right-of-use assets are included in the review for impairment of property, plant and equipment and intangible 

assets with finite economic lives, if there is an indication that the carrying amount of the cash generating unit may 

not be recoverable. 

Lessor accounting 
The Group also acts as a lessor of properties. Each of these leases are classified as either a finance lease or an 

operating lease. Leases in which substantially all of the risks and rewards incidental to ownership of an underlying 

asset are transferred to the lessee by the lessor are classified as finance leases. Leases which are not finance leases 

are classified as operating leases. 

Gross rental income in respect of operating leases is recognised on a straight-line basis over the term of the leases.  

f) Dividend distributions 

Dividend distributions to Burberry Group plc’s shareholders are recognised as a liability in the period in which the 

dividend becomes a committed obligation. Final dividends are recognised when they are approved by the shareholders. 

Interim dividends are recognised when paid. 

g) Pension costs 

Eligible employees participate in defined contribution pension schemes, the principal one being in the UK with its 

assets held in an independently administered fund. The cost of providing these benefits to participating employees is 

recognised in the Income Statement as they fall due and comprises the amount of contributions to the schemes. 

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2. Accounting policies continued 
h) Intangible assets 

Goodwill 

Goodwill is the excess of the cost of acquisition together with the value of any non-controlling interest, over the fair 

value of identifiable net assets acquired. Goodwill on acquisition is recorded as an intangible asset. Fair values are 

attributed to the identifiable assets, liabilities and contingent liabilities that existed at the date of acquisition, 

reflecting their condition at that date. Adjustments are also made to align the accounting policies of acquired 

businesses with those of the Group.  

Goodwill is assigned an indefinite useful life. Impairment reviews are performed annually, or more frequently if events 

or changes in circumstances indicate that the carrying value may not be recoverable. Impairment losses recognised on 

goodwill are not reversed in future periods. 

Trademarks, licences and other intangible assets 

The cost of securing and renewing trademarks and licences, and the cost of acquiring other intangible assets, is 

capitalised at purchase price and amortised by equal annual instalments over the period in which benefits are expected 

to accrue, typically ten years for trademarks, or the term of the licence. The useful life of trademarks and other 

intangible assets is determined on a case-by-case basis, in accordance with the terms of the underlying agreement 

and the nature of the asset. 

Computer software 

Computer software costs are capitalised during the development phase at the point at which there is sufficient 

certainty that it will deliver future economic benefits to the Group. The cost of acquiring computer software (including 

licences and separately identifiable development costs) is capitalised as an intangible asset at purchase price, plus any 

directly attributable cost of preparing that asset for its intended use. Software costs are amortised on a straight-line 

basis over their estimated useful lives, which may be up to seven years.  

i) Property, plant and equipment 

Property, plant and equipment, with the exception of assets in the course of construction, is stated at cost or deemed 

cost, based on historical revalued amounts prior to the adoption of IFRS, less accumulated depreciation and provision 

to reflect any impairment in value. Assets in the course of construction are stated at cost less any provision for 

impairment and transferred to completed assets when substantially all of the activities necessary for the asset to be 

ready for use have occurred. Cost includes the original purchase price of the asset and costs attributable to bringing 

the asset to its working condition for its intended use. 

Depreciation 

Depreciation of property, plant and equipment is calculated to write off the cost or deemed cost, less residual value, of 

the assets in equal annual instalments over their estimated useful lives at the following rates: 

Type of asset 
Land 

Category of property, plant and equipment
Freehold land and buildings

Freehold buildings 

Freehold land and buildings

Useful life
Not depreciated 

Up to 50 years 

Long life leasehold improvements  

Leasehold improvements

Over the unexpired term of the lease

Short life leasehold improvements 

Leasehold improvements

Plant and machinery 

Fixtures, fittings and equipment

Retail fixtures and fittings 

Fixtures, fittings and equipment

Office fixtures and fittings 

Fixtures, fittings and equipment

Computer equipment 

Fixtures, fittings and equipment

Up to 10 years 

Up to 15 years 

Up to 5 years 

Up to 5 years 

Up to 7 years 

Assets in the course of construction  Assets in the course of construction

Not depreciated 

Profit/loss on disposal of property, plant and equipment and intangible assets 

Profits and losses on the disposal of property, plant and equipment and intangible assets represent the difference 

between the net proceeds and net book value at the date of sale. Disposals are accounted for when the relevant 

transaction becomes unconditional. 

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Financial Statements  |  Notes to the Financial Statements 

2. Accounting policies continued 
j) Impairment of non-financial assets 

Assets that have an indefinite useful life are not subject to amortisation and are tested annually for impairment. 

Assets under construction are also tested annually. Assets that are subject to amortisation or depreciation are 

reviewed for impairment whenever events or changes in circumstance indicate that the carrying value may not be 

recoverable. An impairment loss is recognised for the amount by which the carrying value exceeds its recoverable 

amount. The recoverable amount is the higher of an asset’s fair value less costs to sell and value-in-use. For the 

purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable 

cash flows being individual stores (cash generating units). Non-financial assets, other than goodwill, for which an 

impairment has been previously recognised are reviewed for possible reversal of impairment at each reporting date. 

k) Investment properties 

Investment properties are freehold properties held to earn rentals and/or for capital appreciation. Investment 

properties are stated at cost less accumulated depreciation and provision to reflect any impairment in value. Cost 

includes the original purchase price plus any directly attributable transaction costs. Investment properties are 

depreciated on a straight-line basis over an estimated useful life of up to 50 years.  

l) Inventories 

Inventories are stated at the lower of cost and net realisable value. Cost consists of all costs of purchase, costs of 

conversion, design costs and other costs incurred in bringing the inventories to their present location and condition. 

The cost of inventories is determined using a first-in, first-out (FIFO) method, taking account of the fashion seasons 

for which the inventory was offered. Where necessary, provision is made to reduce cost to no more than net realisable 

value having regard to the nature and condition of inventory, as well as its anticipated utilisation and saleability. 

m) Taxation 

Tax expense represents the sum of the tax currently payable and deferred tax charge. 

The tax currently payable is based on taxable profit for the year. Taxable profit differs from net profit as reported in 

the Income Statement because it excludes items of income or expense which are taxable or deductible in other years 

and it further excludes items which are never taxable or deductible. The Group’s liability for current tax is calculated 

using tax rates which have been enacted or substantively enacted at the balance sheet date. 

Deferred tax is recognised, using the liabilities method, on temporary differences arising between the tax bases of 

assets and liabilities and their carrying amounts in the consolidated financial statements. However, if the temporary 

difference arises from initial recognition of an asset or liability in a transaction other than a business combination 

that at the time of the transaction affects neither accounting nor taxable profit or loss, no deferred tax will be 

recognised. Deferred tax is determined using tax rates (and laws) that have been enacted or substantively enacted at 

the balance sheet date and are expected to apply when the related deferred tax asset is realised or the deferred tax 

liability is settled. 

Deferred tax assets are recognised to the extent that it is probable that future taxable profits will be available against 

which the temporary differences can be utilised.  

Deferred tax is provided on temporary differences arising on investments in subsidiaries, except where the timing of 

the reversal of the temporary difference is controlled by the Group and it is probable that the temporary difference 

will not reverse in the foreseeable future.  

Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets 

against current tax liabilities and when deferred tax assets and liabilities relate to income taxes levied by the same 

taxation authority on either the same taxable entities or different taxable entities where there is an intention to settle 

the balances on a net basis. 

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2. Accounting policies continued 
n) Provisions 

Provisions are recognised when there is a present legal or constructive obligation as a result of past events, for which 

it is probable that an outflow of economic benefits will be required to settle the obligation, and where the amount of 

the obligation can be reliably estimated. When the effect of the time value of money is material, provision amounts are 

calculated based on the present value of the expenditures expected to be required to settle the obligation. The 

present value is calculated using forward market interest rates as measured at the balance sheet reporting date, 

which have been adjusted for risks specific to the future obligation. 

Property obligations 

A provision for the present value of future property reinstatement costs is recognised where there is an obligation to 

return the leased property to its original condition at the end of a lease term. The reinstatement cost at the end of a 

lease usually arises due to leasehold improvements and modifications carried out by the Group in order to customise 

the property during tenure of the lease. As a result, the cost of the reinstatement provision is recognised as a 

component of the cost of the leasehold improvements in property, plant and equipment when these are installed. 

o) Share capital 

Ordinary shares are classified as equity. Incremental costs directly attributable to the issue of new shares or options 

are shown in equity as a deduction, net of tax, from the proceeds. 

Where any Group company purchases the Company’s equity share capital (treasury shares), the consideration paid, 

including any directly attributable incremental costs, is deducted from equity attributable to owners of the Company 

until the shares are cancelled, reissued or disposed of. Where such shares are subsequently sold or reissued, any 

consideration received, net of any directly attributable incremental transaction costs and the related income tax 

effects, is included in equity attributable to owners of the Company. 

p) Financial instruments 

Financial instruments are initially recognised at fair value plus directly attributable transaction costs on the Balance 

Sheet when the entity becomes a party to the contractual provisions of the instrument. A financial asset is 

derecognised when the contractual rights to the cash flow expire or substantially all risks and rewards of the asset 

are transferred. A financial liability is derecognised when the obligation specified in the contract is discharged, 

cancelled or expired.  

At initial recognition, all financial liabilities are stated at fair value. Subsequent to initial recognition, all financial 

liabilities are stated at amortised cost using the effective interest rate method except for derivatives which are held at 

fair value and which are classified as fair value through profit and loss, except where they qualify for hedge accounting. 

Financial assets are classified as either amortised cost or fair value through profit and loss depending on their cash 

flow characteristics. Assets with cash flows that represent solely payments of principal and interest are measured at 

amortised cost. The fair value of the Group’s financial assets and liabilities held at amortised cost mostly approximate 

their carrying amount due to the short maturity of these instruments. Where the fair value of any financial asset or 

liability held at amortised cost is materially different to the book value, the fair value is disclosed.  

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Financial Statements  |  Notes to the Financial Statements 

2. Accounting policies continued  
p) Financial instruments continued 

The Group classifies its instruments in the following categories: 

Financial instrument category 
Cash and cash equivalents 

Note 
19 

Classification 
Amortised cost

Measurement  
Amortised cost 

Fair value 
measurement 
hierarchy2
N/A

Cash and cash equivalents 

19  Fair value through profit and loss

Fair value through profit and loss 

Trade and other receivables 

16 

Amortised cost

Amortised cost 

Trade and other receivables 

16  Fair value through profit and loss

Fair value through profit and loss 

Trade and other payables 

Borrowings 

Leases 

20 

24 

21 

Other financial liabilities

Other financial liabilities

Lease liabilities

Amortised cost 

Amortised cost 

Amortised cost 

Deferred consideration 

20  Fair value through profit and loss

Fair value through profit and loss 

Forward foreign exchange 

18  Fair value through profit and loss

Fair value through profit and loss 

contracts 

Forward foreign exchange 
contracts used for hedging1 
Equity swap contracts 

18  Fair value – hedging instrument

Fair value – hedging instrument3 

18  Fair value through profit and loss

Fair value through profit and loss 

1.  Cash flow hedge and net investment hedge accounting is applied to the extent it is achievable. 

2.  The fair value measurement hierarchy is only applicable for financial instruments measured at fair value. 

2

N/A

2

N/A

N/A

N/A

3

2

2

2

3. Forward foreign exchange contracts used for hedging are classified as Fair value – hedging instruments under IFRS 9, however IAS 39 hedge 

accounting has been applied.  

The measurements for financial instruments carried at fair value are categorised into different levels in the fair value 

hierarchy based on the inputs to the valuation technique used. The different levels are defined as follows: 

Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities that the Group can access at the 

measurement date. 

Level 2: inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either 

directly or indirectly. 

Level 3: includes unobservable inputs for the asset or liability. 

Observable inputs are those which are developed using market data, such as publicly available information about 

actual events or transactions. The Group has an established framework with respect to measurement of fair values, 

including Level 3 fair values. The Group regularly reviews any significant inputs which are not derived from observable 

market data and considers, where available, relevant third-party information, to support the conclusion that such 

valuations meet the requirements of IFRS. The classification level in the fair value hierarchy is also considered 

periodically. Significant valuation issues are reported to the Audit Committee. 

The fair value of those cash and cash equivalents measured at fair value through profit and loss, principally money 

market funds, is derived from their net asset value which is based on the value of the portfolio investment holdings at 

the balance sheet date. This is considered to be a Level 2 measurement. 

The fair value of forward foreign exchange contracts, equity swap contracts and trade and other receivables, 

principally cash settled equity swaps, is based on a comparison of the contractual and market rates and, in the case of 

forward foreign exchange contracts, after discounting using the appropriate yield curve as at the balance sheet date. 

All Level 2 fair value measurements are calculated using inputs which are based on observable market data. 

The fair value of the contingent payment component of deferred consideration is considered to be a Level 3 

measurement and is derived using a present value calculation, incorporating observable and non-observable inputs. 

This valuation technique has been adopted as it most closely mirrors the contractual arrangement. 

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Financial Statements  |  Notes to the Financial Statements  

2. Accounting policies continued  
p) Financial instruments continued 

The Group’s primary categories of financial instruments are listed below:  

Cash and cash equivalents 

Cash and short-term deposits on the Balance Sheet comprise cash at banks and on hand and short-term highly liquid 

deposits with a maturity of three months or less, that are readily convertible to a known amount of cash and subject 

to an insignificant risk of changes in value. In the Statement of Cash Flows, cash and cash equivalents also include 

bank overdrafts, which are recorded under current liabilities on the Balance Sheet. 

While cash at bank and in hand is classified as amortised cost, some short-term deposits are classified as fair value 

through profit and loss.  

Cash and cash equivalents held at amortised cost are subject to impairment testing each period end.  

Trade and other receivables 

Trade and other receivables are included in current assets, except for maturities greater than 12 months after the 

balance sheet date. Most receivables are held with the objective to collect the contractual cash flows and are 

therefore recognised initially at fair value and subsequently measured at amortised cost using the effective interest 

rate method, less provision for impairment. A provision for the expected credit losses on trade receivables is 

established at inception. This is modified when there is a change in the credit risk. The amount of the movement in the 

provision is recognised in the Income Statement.  

Cash settled equity swaps are classified as fair value through profit and loss. 

Trade and other payables 

Trade and other payables are included in current liabilities, except for maturities greater than 12 months after the 

balance sheet date. Payables are recognised initially at fair value and subsequently measured at amortised cost using 

the effective interest rate method. 

Borrowings (including overdrafts) 

Borrowings are recognised initially at fair value, inclusive of transaction costs incurred. Borrowings are subsequently 

stated at amortised cost and the difference between the proceeds (net of transaction costs) and the redemption value 

is recognised in the Income Statement over the period of the borrowings using the effective interest rate method. 

Borrowings are classified as current liabilities unless the Group has an unconditional right to defer settlement of the 

liability for at least 12 months after the balance sheet date. 

Deferred consideration 

Deferred consideration is initially recognised at the present value of the expected future payments. It is subsequently 

remeasured at fair value at each reporting period with the change in fair value relating to changes in expected future 

payments recorded in the Income Statement as an operating expense or income. Changes in fair value relating to 

unwinding of discounting to present value are recorded as a financing expense. 

Derivative instruments 

The Group uses derivative financial instruments to hedge its exposure to fluctuations in foreign exchange rates arising 

on certain trading transactions. The principal derivative instruments used are forward foreign exchange contracts 

taken out to hedge highly probable cash flows in relation to future sales, and product purchases. The Group also may 

designate forward foreign exchange contracts or foreign currency borrowings as a net investment hedge of the assets 

of overseas subsidiaries. 

When hedge accounting is applied, the Group documents at the inception of the transaction the relationship between 

the spot element of the hedging instruments and hedged items, as well as its risk management objective and strategy 

for undertaking various hedge transactions. The Group also documents its assessment, both at hedge inception and on 

an ongoing basis, of whether the hedging instruments that are used in hedging transactions are highly effective in 

offsetting changes in fair values or cash flows of hedged items.  

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Financial Statements  |  Notes to the Financial Statements 

2. Accounting policies continued  
p) Financial instruments continued 

Derivative instruments continued 

Derivatives are initially recognised at fair value at the trade date and are subsequently remeasured at their fair value. 

The method of recognising the resulting gain or loss depends on whether the derivative is designated as a hedging 

instrument, and if so, the nature of the item being hedged. The Group designates certain derivatives as either: (1) 

hedges of the fair value of recognised assets and liabilities or a firm commitment (fair value hedge); (2) hedges of 

highly probable forecast transactions (cash flow hedges); (3) hedges of net investment of the assets of overseas 

subsidiaries (net investment hedges); or (4) classified as fair value through profit and loss.  

The forward elements of the hedging instrument are recognised in operating expenses. 

Changes in the fair value relating to the spot element of derivatives that are designated and qualify as fair value 

hedges are recorded in the Income Statement immediately, together with any changes in the fair value of the hedged 

item that is attributable to the hedged risk. 

The effective portion of changes in the fair value relating to the spot element of derivatives that are designated and 

qualify as cash flow hedges is deferred in other comprehensive income. The gain or loss relating to the ineffective 

portion of the gain or loss is recognised immediately in the Income Statement. Amounts deferred in other 

comprehensive income are recycled through the Income Statement in the periods when the hedged item affects the 

Income Statement. When a hedging instrument expires or is sold, or when a hedge no longer meets the criteria for 

hedge accounting, any cumulative gain or loss existing in equity at the time remains in equity and is recognised when 

the forecast transaction is ultimately recognised in the Income Statement. When a forecast transaction is no 

longer expected to occur, the cumulative gain or loss that was reported in equity is immediately transferred to the 

Income Statement within ‘net exchange gain/(loss) on derivatives – fair value through profit and loss’. If a derivative 

instrument is not designated as a hedge, the subsequent change to the fair value is recognised in the Income 

Statement within operating expenses or interest depending upon the nature of the instrument. 

Where the Group hedges net investments in foreign operations through derivative instruments or foreign currency 

borrowings, the gains or losses on the effective portion of the change in fair value of derivatives that are designated 

and qualify as a hedge of a net investment, or the gains or losses on the retranslation of the borrowings are recognised 

in other comprehensive income and are reclassified to the Income Statement when the foreign operation that is 

hedged is disposed of.  

q) Government grants 

Government grants related to assets are recognised as deferred income when there is reasonable certainty that any 

conditions attached to the grant will be met and the grant will be received. They are amortised to operating income 

over the useful life of the asset. Government grants related to income are presented as operating income when it is 

reasonably certain that any conditions attached will be met and that the grant will be received.  

242 
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Financial Statements  |  Notes to the Financial Statements  

2. Accounting policies continued  
r) Foreign currency translation  

Functional and presentation currency 

Items included in the financial statements of each of the Group’s entities are measured using the currency of the 

primary economic environment in which the entity operates (the functional currency). The consolidated financial 

statements are presented in Sterling which is the Company’s functional and the Group’s presentation currency. 

Transactions in foreign currencies 

Transactions denominated in foreign currencies within each entity in the Group are translated into the functional 

currency at the exchange rate prevailing at the date of the transaction. Monetary assets and liabilities denominated in 

foreign currencies, which are held at the year end, are translated into the functional currency at the exchange rate 

ruling at the balance sheet date (closing rate). Exchange differences on monetary items are recognised in the Income 

Statement in the period in which they arise, except where these exchange differences form part of a net investment in 

overseas subsidiaries of the Group, in which case such differences are taken directly to the hedging reserve. 

Translation of the results of overseas businesses 

The results of overseas subsidiaries are translated into the Group’s presentation currency of Sterling each month at 

the weighted average exchange rate for the month according to the phasing of the Group’s trading results. The 

weighted average exchange rate is used, as it is considered to approximate the actual exchange rates on the date of 

the transactions. The assets and liabilities of such undertakings are translated at the closing rates. Differences arising 

on the retranslation of the opening net investment in subsidiary companies, and on the translation of their results, are 

taken directly to the foreign currency translation reserve.  

Goodwill and fair value adjustments arising on the acquisition of a foreign operation are treated as assets and 

liabilities of the foreign operation and translated at the closing rate. 

The principal exchange rates used were as follows: 

Euro 

US Dollar 

Chinese Yuan Renminbi 

Hong Kong Dollar 

Korean Won 

Average rate

52 weeks to
27 March
2021
1.12

52 weeks to 
28 March 
2020
1.14

Closing rate 
As at 
27 March 
2021 
1.17 

As at
28 March
2020
1.12

1.30

8.85

10.08

1,514

1.27

8.88

9.89

1,504

1.38 

9.02 

10.72 

1,558 

1.24

8.75

9.64

1,512

s) Adjusted profit before taxation 

In order to provide additional consideration of the underlying performance of the Group’s ongoing business, the 

Group’s results include a presentation of Adjusted operating profit and Adjusted profit before taxation (‘adjusted 

PBT’). Adjusted PBT is defined as profit before taxation and before adjusting items. Adjusting items are those items 

which, in the opinion of the directors, should be excluded in order to provide a consistent and comparable view of the 

performance of the Group’s ongoing business. Generally, this will include those items that are largely one-off and 

material in nature as well as income or expenses relating to acquisitions or disposals of businesses or other 

transactions of a similar nature, including the impact of changes in fair value of expected future payments or receipts 

relating to these transactions. Adjusting items are identified and presented on a consistent basis each year and a 

reconciliation of adjusted PBT to profit before tax is included in the financial statements. Adjusting items and their 

related tax impacts, as well as adjusting taxation items, are added back to/deducted from profit attributable to 

owners of the Company to arrive at adjusted earnings per share. Refer to note 6 for further details of adjusting items. 

243 
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Financial Statements  |  Notes to the Financial Statements 

3. Segmental analysis 
The Chief Operating Decision Maker has been identified as the Board of Directors. The Board reviews the Group’s 

internal reporting in order to assess performance and allocate resources. Management has determined the operating 

segments based on the reports used by the Board. The Board considers the Group’s business through its two channels 

to market, being retail/wholesale and licensing.  

Retail/wholesale revenues are generated by the sale of luxury goods through Burberry mainline stores, concessions, 

outlets and digital commerce as well as Burberry franchisees, prestige department stores globally and multi-brand 

specialty accounts. The flow of global product between retail and wholesale channels and across our regions is 

monitored and optimised at a corporate level and implemented via the Group’s inventory hubs situated in Europe 

and the US.  

Licensing revenues are generated through the receipt of royalties from global licensees of beauty products, eyewear 

and from licences relating to the use of non-Burberry trademarks in Japan.  

The Board assesses channel performance based on a measure of adjusted operating profit. This measurement basis 

excludes the effects of adjusting items. The measure of earnings for each operating segment that is reviewed by the 

Board includes an allocation of corporate and central costs. Interest income and charges are not included in the result 

for each operating segment that is reviewed by the Board.  

Retail 

Wholesale 

Licensing 

Total segment revenue 
Inter-segment revenue1 
Revenue from external 

customers 

Retail/Wholesale

Licensing

Total 

52 weeks to 
27 March 
2021 
£m 
1,909.9 

396.0 

– 

52 weeks to
28 March
2020
£m
2,110.2

475.8

–

2,305.9 

2,586.0

– 

–

52 weeks to
27 March
2021
£m
–

52 weeks to
28 March
2020
£m
–

–

39.1

39.1

(1.1)

–

48.5

48.5

(1.4)

52 weeks to 
27 March 
2021 
£m 
1,909.9 

396.0 

39.1 

52 weeks to
28 March
2020
£m
2,110.2

475.8

48.5

2,345.0 

2,634.5

(1.1) 

(1.4)

2,305.9 

2,586.0

38.0

47.1

2,343.9 

2,633.1

Depreciation and amortisation

276.7 

330.8

Impairment of intangible 
assets2 
Net impairment of property, 
plant and equipment3 
Net impairment of right-of-use 
assets4 
Other non-cash items: 

Share-based payments 

Adjusted operating profit 
Adjusting items5 
Finance income 

Finance expense 

Profit before taxation 

8.8 

0.8 

– 

12.1 

1.6

(2.0)

12.8

2.8

–

–

–

–

–

–

–

–

–

–

361.4 

389.8

34.5

43.3

276.7 

330.8

8.8 

0.8 

– 

12.1 

395.9 

124.5 

3.1 

(33.3) 

490.2 

1.6

(2.0)

12.8

2.8

433.1

(245.6)

7.6

(26.6)

168.5

1.  Inter-segment transfers or transactions are entered into under the normal commercial terms and conditions that would be available to 

unrelated third parties.  

2.  Impairment of intangible assets for the 52 weeks to 28 March 2020 was presented excluding £10.0 million relating to charges as a result of 

the impact of COVID-19, which was presented as an adjusting item (refer to note 6). 

3. Net impairment charge relating to property, plant and equipment for the 52 weeks to 27 March 2021 is presented excluding a net reversal of 

£8.8 million (last year: charge of £28.4 million) relating to reversals and charges as a result of the impact of COVID-19 and a charge of £0.5 

million (last year: £nil) relating to restructuring costs. These have been presented as adjusting items (refer to note 6).  

4. Net impairment of right-of-use assets for the 52 weeks to 27 March 2021 is presented excluding a net reversal of £37.8 million (last year: 

charge of £128.1 million) relating to reversals and charges as a result of the impact of COVID-19 and a charge of £4.1 million (last year: credit 

of £0.6 million) relating to restructuring costs, which have been presented as adjusting items (refer to note 6).  

5. Adjusting items relate to the Retail and Wholesale segment. Refer to note 6 for details of adjusting items. 

244 
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Financial Statements  |  Notes to the Financial Statements  

3. Segmental analysis continued 

Retail/Wholesale

Licensing

52 weeks to 
27 March 
2021 
£m 

52 weeks to
28 March
2020
£m

52 weeks to
27 March
2021
£m

52 weeks to
28 March
2020
£m

Total 

52 weeks to 
27 March 
2021 
£m 

52 weeks to
28 March
2020
£m

Additions to non-current 

assets 

233.6 

447.5

Total segment assets 

1,952.2 

2,020.9

–

6.7

Goodwill 

Cash and cash equivalents 

Taxation 

Total assets per Balance 

Sheet 

Additional revenue analysis 

–

233.6 

447.5

11.2

1,958.9 

105.2 

1,261.3 

176.8 

2,032.1

109.3

928.9

221.9

3,502.2 

3,292.2

All revenue is derived from contracts with customers. The Group derives retail and wholesale revenue from contracts 

with customers from the transfer of goods and related services at a point in time. Licensing revenue is derived over 

the period the licence agreement gives the customer access to the Group’s trademarks.  

Revenue by product division 
Accessories 

Women’s 

Men’s 

Children’s/Other 

Retail/Wholesale 

Licensing 

Total 

Revenue by destination 
Asia Pacific 
EMEIA1 
Americas 

Retail/Wholesale 

Licensing 

Total 

52 weeks to 
27 March 
2021 
£m 
840.9 

652.6 

667.6 

144.8 

2,305.9 

38.0 

2,343.9 

52 weeks to 
27 March 
2021 
£m 
1,203.2 

628.0 

474.7 

2,305.9 

38.0 

2,343.9 

52 weeks to
28 March
2020
£m
947.5

796.5

714.8

127.2

2,586.0

47.1

2,633.1

52 weeks to
28 March
2020
£m
1,040.5

960.6

584.9

2,586.0

47.1

2,633.1

1.  EMEIA comprises Europe, Middle East, India and Africa. 

Entity-wide disclosures 

Revenue derived from external customers in the UK totalled £145.2 million for the 52 weeks to 27 March 2021 (last 

year: £319.6 million).  

Revenue derived from external customers in foreign countries totalled £2,198.7 million for the 52 weeks to 27 March 

2021 (last year: £2,313.5 million). This amount includes £407.9 million of external revenues derived from customers 

in the US (last year: £491.9 million) and £751.9 million of external revenues derived from customers in China (last year: 

£461.5 million). 

The total of non-current assets, other than financial instruments, and deferred tax assets located in the UK is £477.2 

million (last year: £490.8 million). The remaining £864.8 million of non-current assets are located in other countries 

(last year: £894.4 million), with £223.4 million located in the US (last year: £232.5 million), £115.4 million located in 

China (last year: £113.6 million), and £112.0 million located in Japan (last year: £115.4 million). 

245 
245

 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements 

4. Net operating expenses 

Operating income 

Selling and distribution costs 

Administrative expenses 

Adjusting operating income 

Adjusting operating expenses

Net operating expenses 

Note

5

5

52 weeks to  
27 March 
2021 
£m 
(15.6) 

942.6 

317.3 

1,244.3 

(81.3) 

(21.6) 

(102.9) 

1,141.4 

Restated
52 weeks to
28 March
2020
£m
(18.8)

1,075.9

283.6

1,340.7

(7.1)

183.2

176.1

1,516.8

As a result of more granular financial information, a prior year reclassification of £217.3 million from Administrative 

expenses to Selling and distribution costs has been recognised. This reclassification related largely to people costs and 

other indirect operating costs relating to marketing and supply chain activities which were historically considered to 

be administrative in nature and are now disclosed as Selling and distribution costs based on the underlying nature of 

the work being performed. This change has no impact elsewhere in these financial statements.  

Operating income has also been separately disclosed in the current year. Historically, operating costs were presented 

net of operating income. The comparative period has been re-presented for consistency. For the 52 weeks to 28 

March 2020, £17.0 million in Operating income was reclassified from Selling and distribution costs and £1.8 million 

from Administrative expenses. 

246 
246

 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

5. Profit before taxation 

Adjusted profit before taxation is stated after charging/(crediting):

Depreciation of property, plant and equipment 

52 weeks to  
27 March 
2021 
£m 

52 weeks to 
28 March
2020
£m

Note

Within cost of sales 

Within selling and distribution costs 

Within administrative expenses 

Depreciation of right-of-use assets 

Within cost of sales 

Within selling and distribution costs 

Within administrative expenses 

Amortisation of intangible assets  

Within selling and distribution costs 

Within administrative expenses 

Loss on disposal of property, plant and equipment and intangible assets1
Gain on disposal of right-of-use assets 
Net impairment charge/(reversal) relating to property, plant and equipment2
Net impairment charge relating to right-of-use assets3
Impairment of intangible assets4 
Employee costs5 
Other lease expense 

Property lease variable lease expense 

Property lease in holdover expense 

Non-property short-term lease expense 

Operating lease income 

Income from lease of freehold property 

Net exchange (gain)/loss on revaluation of monetary assets and liabilities

Net loss on derivatives – fair value through profit and loss
Receivables net impairment (reversal)/charge6 

13

14

12

29

21

21

21

2.1 

56.0 

13.3 

0.4 

154.6 

17.4 

1.7 

31.2 

0.3 

(1.1) 
0.8 

–  

8.8 

1.2

68.4

13.7

0.4

200.6

20.1

1.0

25.4

0.7

(2.1)

(2.0)

12.8

1.6

487.5 

478.5

118.1 

15.4 

4.8 

–  

(5.4) 

7.4 

(0.9) 

96.2

11.2

9.9

(0.7)

8.7

3.4

3.2

1.  Loss on disposal of property, plant and equipment and intangible assets for the 52 weeks to 27 March 2021 is presented excluding £23.0 

million (last year: £nil) relating to the gain on sale of property in France. This has been presented as an adjusting item (refer to note 6). 

2.  Net impairment charge relating to property, plant and equipment for the 52 weeks to 27 March 2021 is presented excluding a net reversal of 

£8.8 million (last year: charge of £28.4 million) relating to charges as a result of the impact of COVID-19 and a charge of £0.5 million (last 

year: £nil) relating to restructuring costs. These have been presented as adjusting items (refer to note 6).  

3. Net impairment charge of right-of-use assets for the 52 weeks to 27 March 2021 is presented excluding a net reversal of £37.8 million (last 

year: charge of £128.1 million) relating to charges as a result of the impact of COVID-19 and a charge of £4.1 million (last year: credit of £0.6 

million) relating to restructuring costs, which have been presented as adjusting items (refer to note 6).  

4. Impairment of intangible assets for the 52 weeks to 28 March 2020 was presented excluding £10.0 million relating to charges as a result of 

the impact of COVID-19, which was presented as an adjusting item (refer to note 6). 

5. Employee costs for the 52 weeks to 27 March 2021 are presented excluding a charge of £21.0 million (last year: £5.4 million) arising as a 

result of the Group’s restructuring programmes and a charge of £4.3 million relating to employee profit sharing agreements on the sale of 

property in France, which have been presented as adjusting items. During the 52 weeks to 28 March 2020 a credit of £6.2 million was 

recognised as an adjusting item related to the reversal of accrued costs for share-based payments no longer expected to vest as a result of 

COVID-19. Refer to note 6 for further details. 

6. Receivables net impairment charge for the 52 weeks to 27 March 2021 is presented excluding a reversal of £5.2 million (last year: charge of 

£11.1 million) relating to charges as a result of the impact of COVID-19, which has been presented as an adjusting item (refer to note 6).  

247 
247

 
 
 
 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements 

5. Profit before taxation continued 

Adjusting items 

Adjusting operating items 

Impact of COVID-19: 

Impairment (reversal)/charge relating to retail cash generating units

Impairment (reversal)/charge relating to inventory

Impairment charge relating to intangible assets

Impairment (reversal)/charge relating to receivables 

Other impacts of COVID-19

COVID-19-related rent concessions 

Furlough grant income 

Other adjusting items: 

Gain on disposal of property

Gain on disposal of Beauty operations 

Restructuring costs 
Revaluation of deferred consideration liability 

Total adjusting operating items 

Adjusting financing items 

Finance charge on deferred consideration liability

Total adjusting financing items 

Analysis of adjusting operating items: 

Included in Operating expenses  

Included in Cost of sales (Impairment (reversal)/charge relating to inventory)

Total 

6. Adjusting items 

Total adjusting items (pre-tax)

Tax on adjusting items 

Total adjusting items (post-tax) 

Impact of COVID-19 

52 weeks to  
27 March 
2021 
£m 

52 weeks to 
28 March
2020
£m

Note

6

6

6

6

6

6

6

6

6

6

6

6

Note

4

(46.6) 

(22.3) 

– 

(5.2) 

– 

(54.1) 

(8.5) 

(18.7) 

– 

29.8 

0.4 

156.5

68.3

10.0

11.1

(5.0)

–

–

–

(5.0)

10.6

(2.1)

(125.2) 

244.4

0.7 

0.7 

1.2

1.2

As at 
27 March 
2021 
£m 

(102.9) 

(22.3) 

(125.2) 

As at 
27 March 
2021 
£m 
(124.5) 

21.5 

103.0 

As at
28 March
2020
£m

176.1

68.3

244.4

As at
28 March
2020
£m
245.6

(45.4)

(200.2)

COVID-19 has impacted both business operations and financial markets worldwide. COVID-19 has also had a 

significant impact on the financial results of the Group during the current and previous year. In the financial 

statements for the year ended 28 March 2020, the Group recorded adjusting items relating to the impairment of the 

carrying value of assets as a result of the expected impact of COVID-19 on the Group’s activities and future trading. 

This resulted in charges of £245.9 million relating to impairments of retail cash generating units, intangible assets and 

receivables and to inventory provisions. These charges were presented as adjusting items as they were considered to 

be material and one-off in nature.  

At 27 March 2021, these impairments and provisions have been reviewed and the assumptions updated where 

appropriate, to reflect management’s latest expectations. The impact of changes in assumptions has been presented 

as an update to the adjusting item charge. Further details regarding the approach applied to measure these updates 

are set out below for each of the specific adjusting items.  

248 
248

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

6. Adjusting items continued 
Impact of COVID-19 continued 

Other items, where they are considered one-off in nature and directly related to the impact of COVID-19, have been 

presented as adjusting items. Income recorded in the year following application of the temporary COVID-19 Related 

Rent Concession amendment to IFRS 16 has been presented as an adjusting item. This is considered appropriate given 

that the amendment to IFRS 16 is only applicable for a limited period of time and it is explicitly related to COVID-19. 

Grant income recorded in the year, relating to government furlough arrangements worldwide, has also been presented 

as an adjusting item, as it is also explicitly related to COVID-19, and the arrangements are expected to last for a 

limited period of time. In aggregate these items give rise to a material amount of income in the year. Further details of 

these adjusting items are set out below. 

All other financial impacts of COVID-19 are included in adjusted operating profit. As a result, additional costs recorded 

in the year, including masks, other personal protection equipment, hand sanitisers, production inefficiencies due to 

social distancing, operating costs of retail stores during closure and the cost of voluntary payment of UK rates, have 

not been separately presented as adjusting items. These additional costs are not considered to be one-off in nature, 

and in some cases the discrete impact of COVID-19 on these costs cannot be reliably measured. Hence it is considered 

more appropriate to include these additional costs in adjusted operating profit. 

Impairment of retail cash generating units 
During the 52 weeks to 28 March 2020, an impairment charge of £156.5 million, recorded within selling and 

distribution costs in net operating expenses for impairment of retail store assets due to the impact of COVID-19, was 

presented as an adjusting item. It comprised a charge of £28.4 million, recorded against property, plant and 

equipment, and a charge of £128.1 million, recorded against right-of-use assets. A related tax credit of £28.7 million 

was also recognised in the year.  

During the 52 weeks to 27 March 2021, the impairment provisions remaining have been reassessed, using 

management’s latest expectations, and a net reversal of £46.6 million has been recorded and presented as an 

adjusting item. This comprised a charge of £1.6 million and a reversal of £10.4 million against property, plant and 

equipment and a charge of £11.0 million and a reversal of £48.8 million against right-of-use assets. A related tax 

charge of £5.2 million has also been recognised in the year.  

Any charges or reversals which did not arise from the reassessment of the original impairment adjusting item, had 

they arisen, would have not have been included in this adjusting item. However, there were no other impairment 

charges or reversals relating to retail cash generating units in the year. Refer to note 13 for details of impairment of 

retail cash generating units. 

Impairment of inventory 
During the 52 weeks to 28 March 2020, inventory provisions of £68.3 million were recorded in cost of sales, due to the 

impact of COVID-19. These charges related to current and recent seasons that under normal circumstances would be 

expected to sell through with limited loss and were presented as an adjusting item. A related tax credit of £12.5 million 

was also recognised in the year.  

During the 52 weeks to 27 March 2021, reversals of inventory provisions, relating to inventory which had been 

provided for as an adjusting item at the previous year end and has either been sold, or is now expected to be sold, at a 

higher net realisable value than had been assumed when the provision had been initially estimated, of £22.3 million 

have been recorded and presented as an adjusting item. A related tax charge of £4.8 million has also been recognised 

in the year. All other charges and reversals relating to inventory provisions have been recorded in adjusted operating 

profit. Refer to note 17 for details of inventory provisions. 

249 
249

 
 
 
Financial Statements  |  Notes to the Financial Statements 

6. Adjusting items continued 
Impact of COVID-19 continued 

Impairment of receivables 

During the 52 weeks to 28 March 2020, due to the global financial uncertainty arising from COVID-19, management 

reassessed and increased the expected credit loss rates for trade and other receivables, resulting in a charge of 

£11.1 million reported within selling and distributions costs in net operating expenses for impairment of receivables in 

the year. This charge relating to the increase in expected credit loss rates was presented as an adjusting item.  

A related tax credit of £2.1 million was also recognised in the year.  

During the 52 weeks to 27 March 2021, the expected credit loss rates have been reassessed, taking into account the 

experience of losses incurred during the year and changes in market conditions at 27 March 2021 compared to the 

previous year end. As a result of this reassessment, management has reduced some of the expected credit loss rates. 

The reversal of £5.2 million, resulting from the reduction in credit loss rate assumption, has also been recorded as an 

adjusting item. A related tax charge of £1.1 million has also been recognised in the year. All other charges and reversals 

relating to impairment of receivables, arising from changes in the value and aging of the receivables portfolio, have 

been included in adjusted operating profit. Refer to note 28 for details of impairment of receivables.  

COVID-19-related rent concessions 

The Group has elected to apply the COVID-19-Related Rent Concessions amendment to IFRS 16 in the current year as 

described in note 1. Eligible rent forgiveness amounts have been treated as negative variable lease payments, resulting 

in a credit of £54.1 million for the 52 weeks to 27 March 2021 being recorded in net operating expenses. This income 

has been presented as an adjusting item, as set out above. A related tax charge of £9.6 million has also been 

recognised in the current year.  

COVID-19-related furlough grant income  

The Group has recorded grant income of £8.5 million within selling and distribution costs in net operating expenses 

for the 52 weeks to 27 March 2021, relating to government support for retention of employees on furlough, as a result 

of COVID-19. These grants related to income received from a number of government arrangements worldwide. None 

of the income related to UK based employees. This income has been presented as an adjusting item, as set out above. 

A related tax charge of £2.2 million has also been recognised in the current year. 

Other adjusting items 

Gain on disposal of property 

On 22 December 2020, the Group completed the sale of an owned property in France for cash proceeds of £27.2 

million resulting in a net gain on disposal of £23.0 million, recorded within administrative expenses in net operating 

expenses. A profit of £18.7 million has been presented as an adjusting item, after deducting incremental costs of £4.3 

million relating to employee profit sharing agreements. This charge was recognised as an adjusting item, in accordance 

with the Group’s accounting policy, as this profit from asset disposal is considered to be material and one-off in 

nature. A related tax charge of £4.6 million was also recognised in the year. 

Restructuring costs 

Restructuring costs of £8.2 million (last year: £10.6 million) were incurred in the current year, arising as a result of the 

Group’s cost-efficiency programme announced in May 2016. These costs were recorded largely within administrative 

expenses in net operating expenses and are presented as an adjusting item as they are considered material and 

discrete in nature, being part of a restructuring programme running from May 2016 to March 2021. The costs in the 

current year are principally attributable to redundancies and functional restructuring costs. A related tax credit of 

£1.6 million (last year: £2.2 million) has also been recognised in the current year. 

250 
250

 
 
 
Financial Statements  |  Notes to the Financial Statements  

6. Adjusting items continued 
Other adjusting items continued 

Restructuring costs continued 

In July 2020, the Group announced organisational changes which include the creation of three new business units, 

allowing the Group to pool expertise within each unit to enhance product focus, increase agility and elevate quality. 

As part of these organisational changes, which include office space rationalisation, the Group will further streamline 

office-based functions to help improve efficiency. Restructuring costs of £21.6 million were incurred in the current 

year in relation to these organisational changes and it is anticipated that total restructuring costs of £45.0 million will 

be incurred by the end of the programme. Overall, the programme remains on track to materially complete in FY2022. 

The costs principally relate to redundancies and vacant property. These costs are recorded largely within 

administrative expenses in net operating expenses. They are presented as an adjusting item, in accordance with the 

Group’s accounting policy, as the costs of the restructuring are considered material and discrete in nature. A related 

tax credit of £4.4 million has also been recognised in the current year. 

Items relating to the deferred consideration liability 

On 22 April 2016, the Group entered into an agreement to transfer the economic right to the non-controlling interest 

in Burberry Middle East LLC to the Group in consideration of contingent payments to be made to the minority 

shareholder over the period to 2023.  

A charge of £0.4 million in relation to the revaluation of this balance has been recognised within administrative 

expenses in net operating expenses for the 52 weeks to 27 March 2021 (last year: credit of £2.1 million). A financing 

charge of £0.6 million in relation to the unwinding of the discount on the non-current portion of the deferred 

consideration liability has also been recognised for the 52 weeks to 27 March 2021 (last year: £1.0 million). These 

movements are unrealised.  

On 19 September 2018, the Group acquired Burberry Manifattura S.R.L. Consideration for the acquisition included a 

future performance related deferred consideration payment to be made in 2021. A financing charge of £0.1 million in 

relation to the unwinding of the discount on the non-current portion of the deferred consideration liability has been 

recognised for the 52 weeks to 27 March 2021 (last year: £0.2 million). These movements are unrealised. 

No tax has been recognised on either of these items, as the future payments are not considered to be deductible  

for tax purposes. These items are presented as adjusting items in accordance with the Group’s accounting policy, 

as they arise from changes in the value of the liability for expected future payments relating to the purchase of a  

non-controlling interest in the Group and acquisition of a subsidiary respectively. 

Adjusting items relating to prior year 

Impact of COVID-19 

Impairment of intangible assets 
During the 52 weeks to 28 March 2020, following changes to management’s investment plans, due to the potential 

impact of COVID-19 on available resources, an impairment charge of £10.0 million was recorded in relation to 

computer software assets under construction. Due to resulting delay in the development of this software, 

management no longer expected to fully utilise the expenditure incurred to date. A related tax credit of £1.9 million 

was also recognised in the year.  

Other impacts of COVID-19 

During the 52 weeks to 28 March 2020, a credit of £5.0 million, principally related to the reversal of accrued costs for 

share-based payments no longer expected to vest as a result of the impact of COVID-19 on the expected performance 

of the Group, was presented as an adjusting item. A related tax charge of £1.0 million was also recognised in the year.  

Other adjusting items 

Gain on disposal of Beauty operations 

During the year ended 31 March 2018, the Group entered into two agreements with Coty Geneva SARL Versoix (Coty) 

to grant Coty a licence to sell its fragrance and beauty products and to transfer the Group’s Beauty operations to 

Coty. In the 52 weeks to 28 March 2020 a credit of £5.0 million was recorded relating to reassessments of provisions 

for contract termination and consideration for assets transferred to Coty on completion and was presented as an 

adjusting item. A related tax charge of £1.0 million was also recognised in the 52 weeks to 28 March 2020.  

251 
251

 
Financial Statements  |  Notes to the Financial Statements 

7. Auditor remuneration 
Fees incurred during the year in relation to audit and non-audit services are analysed below:  

52 weeks to 
27 March 
2021 
£m 
0.4 

52 weeks to 
28 March
2020
£m
0.4

2.3 

0.1 

0.1 

2.9 

2.4

0.1

0.2

3.1

Note

52 weeks to 
27 March 
2021 
£m 
0.6 

52 weeks to
28 March
2020
£m
2.1

0.5 

1.1 

2.0 

3.1 

0.6

2.7

4.9

7.6

21

(24.9) 

(24.9)

(0.2) 

(4.7) 

(1.7) 

(1.8) 

(33.3) 

(0.7) 

(30.9) 

(0.5)

(0.1)

(0.8)

(0.3)

(26.6)

(1.2)

(20.2)

Audit services in respect of the financial statements of the Company and consolidation

Audit services in respect of the financial statements of subsidiary companies

Audit-related assurance services 

Other non-audit-related services 

Total 

8. Financing 

Bank interest income – amortised cost 
Other finance income – amortised cost 

Finance income – amortised cost 
Bank interest income – fair value through profit and loss 
Finance income 

Interest expense on lease liabilities 

Interest expense on overdrafts

Interest expense on borrowings

Bank charges 

Other finance expense 

Finance expense 

Finance charge on deferred consideration liability

6

Net finance expense 

252 
252

 
 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

9. Taxation 
Analysis of charge for the year recognised in the Group Income Statement: 

Current tax 

UK corporation tax 

Current tax on income for the 52 weeks to 27 March 2021 at 19% (last year: 19%) 

Double taxation relief 
Adjustments in respect of prior years1 

Foreign tax 

Current tax on income for the year 
Adjustments in respect of prior years1 
Total current tax 

Deferred tax 

UK deferred tax 

Origination and reversal of temporary differences

Impact of changes to tax rates
Adjustments in respect of prior years1 

Foreign deferred tax 

Origination and reversal of temporary differences

Impact of changes to tax rates
Adjustments in respect of prior years1 
Total deferred tax 

Total tax charge on profit  

52 weeks to 
27 March 
2021 
£m 

52 weeks to
28 March
2020
£m

48.3 

(6.7) 

(23.2) 

18.4 

50.8 

19.0 

88.2 

22.5 

– 

9.4 

31.9 

(6.7) 

(0.3) 

1.2 

26.1 

114.3 

58.7

(3.3)

0.2

55.6

27.4

(1.3)

81.7

(6.4)

(1.4)

(0.6)

(8.4)

(30.0)

–

3.6

(34.8)

46.9

1.  Adjustments in respect of prior years relate mainly to a net increase in provisions for tax contingencies and tax accruals to tax 

return adjustments. 

Analysis of charge for the year recognised in other comprehensive income and directly in equity: 

Current tax 

Recognised in other comprehensive income 

Current tax (credit)/charge on exchange differences on loans (foreign currency translation 

reserve) 

Current tax (credit)/charge on cash flow hedges deferred in equity (hedging reserve)

Current tax charge on cash flow hedges transferred to income (hedging reserve)

Current tax credit on net investment hedges deferred in equity (hedging reserve)

Total current tax recognised in other comprehensive income

Recognised in equity 

Current tax credit on share options (retained earnings)

Total current tax recognised directly in equity 

Deferred tax 

Recognised in other comprehensive income 

Deferred tax charge on actuarial gains on post-employment benefit plans

Total deferred tax recognised in other comprehensive income

Recognised in equity 

Deferred tax (credit)/charge on share options (retained earnings)

Total deferred tax recognised directly in equity

253 
253

52 weeks to 
27 March 
2021 
£m 

52 weeks to
28 March
2020
£m

(2.4) 

(0.2) 

0.2 

– 

(2.4) 

(0.1) 

(0.1) 

0.2 

0.2 

(0.6) 

(0.6) 

0.9

0.3

0.2

(0.2)

1.2

(0.9)

(0.9)

–

–

1.5

1.5

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements 

9. Taxation continued 
The tax rate applicable on profit varied from the standard rate of corporation tax in the UK due to the 

following factors: 

Profit before taxation  

Tax at 19% (last year: 19%) on profit before taxation

Rate adjustments relating to overseas profits  

Permanent differences 

Tax on dividends not creditable

Current year tax losses not recognised 

Prior year temporary differences and tax losses recognised

Adjustments in respect of prior years 

Adjustments to deferred tax relating to changes in tax rates

Total taxation charge 

Total taxation recognised in the Group Income Statement arises on the following items: 

Tax on adjusted profit before taxation 

Tax on adjusting items 

Total taxation charge 

52 weeks to 
27 March 
2021 
£m 
490.2 

52 weeks to
28 March
2020
£m
168.5

93.1 

17.5 

(1.0) 

0.9 

0.3 

(2.6) 

6.4 

(0.3) 

114.3 

32.0

(2.2)

17.4

1.2

2.2

(4.2)

1.9

(1.4)

46.9

52 weeks to 
27 March 
2021 
£m 
92.8 

21.5 

114.3 

52 weeks to
28 March
2020
£m
92.3

(45.4)

46.9

10. Earnings per share  
The calculation of basic earnings per share is based on profit or loss attributable to owners of the Company for 

the year divided by the weighted average number of ordinary shares in issue during the year. Basic and diluted 

earnings per share based on adjusted profit before taxation are also disclosed to indicate the underlying profitability 

of the Group.  

Attributable profit for the year before adjusting items1
Effect of adjusting items1 (after taxation) 
Attributable profit for the year  

1.  Refer to note 6 for details of adjusting items.  

52 weeks to 
27 March 
2021 
£m 
272.7 

103.0 

375.7 

52 weeks to
28 March
2020
£m
321.9

(200.2)

121.7

The weighted average number of ordinary shares represents the weighted average number of Burberry Group plc 

ordinary shares in issue throughout the year, excluding ordinary shares held in the Group’s ESOP trusts and treasury 

shares held by the Company or its subsidiaries. 

Diluted earnings per share is based on the weighted average number of ordinary shares in issue during the year. In 

addition, account is taken of any options and awards made under the employee share incentive schemes, which will 

have a dilutive effect when exercised. Refer to note 29 for additional information on the terms and conditions of the 

employee share incentive schemes. 

Weighted average number of ordinary shares in issue during the year

Dilutive effect of the employee share incentive schemes

Diluted weighted average number of ordinary shares in issue during the year

52 weeks to 
27 March 
2021 
Millions 
404.1 

1.0 

405.1 

52 weeks to
28 March
2020
Millions
408.0

1.0

409.0

254 
254

 
 
 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

11. Dividends paid to owners of the Company 

Prior year final dividend paid £nil per share (prior year: 31.5p)

Interim dividend paid £nil per share (prior year: 11.3p)

Total  

52 weeks to 
27 March 
2021 
£m 
– 

– 

– 

52 weeks to
28 March
2020
£m
129.2

46.0

175.2

A final dividend in respect of the 52 weeks to 27 March 2021 of 42.5p (last year: £nil) per share, amounting to 

£171.9 million, has been proposed for approval by the shareholders at the Annual General Meeting subsequent to the 

balance sheet date. The final dividend to Burberry Group plc shareholders has not been recognised as a liability at the 

year end and will be paid on 6 August 2021 to the shareholders on the register at the close of business on 2 July 2021. 

The ex-dividend date is 1 July 2021 and the final day for dividend reinvestment plan (‘DRIP’) elections is 16 July 2021. 

12. Intangible assets 

Cost 
As at 30 March 2019 

Effect of foreign exchange rate changes 

Additions 

Reclassifications from assets in the course of 

construction 

As at 28 March 2020 

Effect of foreign exchange rate changes 

Additions 

Disposals 

Reclassifications from assets in the course of 

construction 

As at 27 March 2021 

Accumulated amortisation and impairment 

As at 30 March 2019 

Effect of foreign exchange rate changes 

Charge for the year 

Impairment charge on assets

As at 28 March 2020 

Effect of foreign exchange rate changes 

Charge for the year 

Disposals 

Impairment charge on assets

As at 27 March 2021 

Net book value 
As at 27 March 2021 

As at 28 March 2020 

Trademarks, 
licences and other 
intangible
assets
£m
12.5

Computer
software 
£m 
153.3

Intangible assets 
in the course of 
construction 
£m 
46.9 

Goodwill
£m
115.1

1.0

–

–

116.1

(4.8)

–

–

–

0.1

0.4

0.2

13.2

–

0.7

–

–

111.3

13.9

6.5

0.3

–

–

6.8

(0.7)

–

–

–

6.1

105.2

109.3

5.2

–

0.9

–

6.1

–

0.9

–

–

7.0

6.9

7.1

0.1

27.0

18.4

198.8

(2.3)

24.5

(14.7)

30.5

236.8

95.1

0.2

25.5

–

120.8

(2.1)

32.0

(14.7)

1.2

137.2

99.6

78.0

Total
£m
327.8

1.2

63.3

–

392.3

(7.1)

36.0

(14.7)

–

406.5

106.8

0.5

26.4

11.6

145.3

(2.8)

32.9

(14.7)

8.8

169.5

– 

35.9 

(18.6) 

64.2 

– 

10.8 

– 

(30.5) 

44.5 

– 

– 

– 

11.6 

11.6 

– 

– 

– 

7.6 

19.2 

25.3 

52.6 

237.0

247.0

During the 52 weeks to 27 March 2021 an impairment charge of £7.6 million (last year: £11.6 million) was recognised in 

relation to computer software assets under construction and £1.2 million (last year: £nil) was recognised in relation to 

computer software assets following a review of supply chain strategy and future software requirements. During the 

52 weeks to 28 March 2020, £10.0 million of the charge related to rescheduling of the development of a software 

project following changes to management’s investment plans due to the impact of COVID-19 and was presented as an 

adjusting item (refer to note 6). 

255 
255

 
 
 
 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements 

12. Intangible assets continued  
Impairment testing of goodwill 

The carrying value of the goodwill allocated to cash generating units: 

China 
Korea 
Retail and Wholesale segment1
Other 
Total 

As at 
27 March 
2021 
£m 
46.8 
26.5 
18.8 
13.1 
105.2 

As at
28 March
2020
£m
48.2
27.3
19.7
14.1
109.3

1.  Goodwill which arose on acquisition of Burberry Manifattura S.R.L. has been allocated to the group of cash generating units which make 

up the Group’s Retail and Wholesale operating segment cash generating unit. This reflects the level at which the goodwill is being monitored 

by management. 

The Group tests goodwill for impairment annually or when there is an indication that goodwill might be impaired. 

The recoverable amount of all cash generating units has been determined on a value-in-use basis. Value-in-use 

calculations for each cash generating unit are based on projected pre-tax discounted cash flows together with a 

discounted terminal value. The cash flows have been discounted at pre-tax rates reflecting the Group’s weighted 

average cost of capital adjusted for country-specific tax rates and risks. Where the cash generating unit has a  

non-controlling interest which was recognised at a value equal to its proportionate interest in the net identifiable 

assets of the acquired subsidiary at the acquisition date, the carrying amount of the goodwill has been grossed up, 

to include the goodwill attributable to the non-controlling interest, for the purpose of impairment testing the goodwill 

attributable to the cash generating unit. The key assumptions contained in the value-in-use calculations include the 

future revenues, the margins achieved and the discount rates applied. 

The value-in-use calculations have been prepared using management’s cost and revenue projections for the next three 

years to 30 March 2024 and a longer-term growth rate of 4% to 28 March 2026. A terminal value has been included 

in the value-in-use calculation based on the cash flows for the year ending 28 March 2026 incorporating the 

assumption that growth beyond 28 March 2026 is equivalent to nominal inflation rates, assumed to be 2%, which are 

not significant to the assessment.  

The value-in-use estimates indicated that the recoverable amount of the cash generating unit exceeded the carrying 

value for each of the cash generating units. As a result, no impairment has been recognised in respect of the carrying 

value of goodwill in the year. 

For the material goodwill balances of China, Korea and the Retail and Wholesale segment, sensitivity analyses have 

been performed by management. The sensitivities include applying a 15% reduction in revenue and gross profit from 

management’s base cash flow projections, considering the potential outcome from a more severe long-term impact of 

COVID-19. Under this scenario, the estimated recoverable amount of goodwill in China, Korea and the Retail and 

Wholesale segment still exceeded the carrying value. 

The pre-tax discount rates for China, Korea and the Retail and Wholesale segment were 14.1%, 12.3% and 10.1% 

respectively (last year: China 15.0%, Korea 13.4%, and the Retail and Wholesale segment 11.1%). 

The other goodwill balance of £13.1 million (last year: £14.1 million) consists of amounts relating to seven cash 

generating units none of which have goodwill balances individually exceeding £6.0 million as at 27 March 2021 (last 

year: £7.0 million).  

256 
256

 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

13. Property, plant and equipment 

Cost 
As at 30 March 2019 

Adjustment on initial application of IFRS 16 

Adjusted balance as at 31 March 2019 

Effect of foreign exchange rate changes 

Additions 

Disposals  

Reclassifications from assets in the course of 

construction 

As at 28 March 2020 

Effect of foreign exchange rate changes 

Additions 

Disposals  

Reclassifications from assets in the course of 

construction 

As at 27 March 2021 

Accumulated depreciation and impairment 
As at 30 March 2019 

Adjustment on initial application of IFRS 16 

Adjusted balance as at 31 March 2019 

Effect of foreign exchange rate changes 

Charge for the year 

Disposals 

Net impairment (reversal)/charge on assets 

As at 28 March 2020 

Effect of foreign exchange rate changes 

Charge for the year 

Disposals 

Impairment charge on assets

Impairment reversal on assets

As at 27 March 2021 

Net book value 
As at 27 March 2021 

As at 28 March 2020 

Freehold land 
and buildings
£m
144.8

Leasehold 
improvements
£m
450.6

Fixtures,
fittings and
equipment
£m
349.1

Assets in the 
course of 
construction 
£m 
27.0 

–

450.6

9.1

50.9

(26.2)

12.4

496.8

(30.0)

44.0

(26.6)

8.5

492.7

313.6

–

313.6

6.8

47.7

(26.2)

20.7

362.6

(22.4)

45.9

(26.6)

1.5

(8.6)

(2.9)

346.2

7.5

23.1

(15.8)

11.8

372.8

(21.7)

11.3

(45.4)

12.2

329.2

297.4

(2.2)

295.2

6.5

31.5

(15.8)

5.7

323.1

(19.9)

21.6

(45.3)

0.6

(1.8)

– 

27.0 

(0.2) 

21.6 

(0.7) 

(24.2) 

23.5 

(0.5) 

15.0 

(0.3) 

(20.7) 

17.0 

– 

– 

– 

– 

– 

– 

0.5 

0.5  

– 

– 

– 

– 

– 

352.4

278.3

0.5 

Total
£m
971.5

(2.9)

968.6

22.1

95.6

(46.3)

–

1,040.0

(64.2)

70.3

(77.9)

–

968.2

664.6

(2.2)

662.4

15.6

83.3

(42.6)

26.4

745.1

(47.8)

71.4

(73.4)

2.9

(10.4)

687.8

140.3

134.2

50.9

49.7

16.5 

23.0 

280.4

294.9

–

144.8

5.7

–

(3.6)

–

146.9

(12.0)

–

(5.6)

–

129.3

53.6

–

53.6

2.3

4.1

(0.6)

(0.5)

58.9

(5.5)

3.9

(1.5)

0.8

–

56.6

72.7

88.0

During the 52 weeks to 27 March 2021, management carried out a review of retail cash generating units for any 

indication of impairment or reversal of impairments previously recorded. Where indications of impairment charges or 

reversals were identified, the impairment review compared the value-in-use of the cash generating units to their net 

book values at 27 March 2021. The pre-tax cash flow projections used for this review were based on financial plans of 

expected revenues and costs of each retail cash generating unit, approved by management, reflecting their latest 

plans over the next three years to 30 March 2024, followed by longer-term growth rates of mid-single digits and 

inflation rates appropriate to each store’s location. The pre-tax discount rates used in these calculations were 

between 9.6% and 14.1% (last year: between 9.2% and 21.1%) based on the Group’s weighted average cost of capital 

adjusted for country-specific borrowing costs, tax rates and risks for those countries in which a charge or reversal 

was incurred. Where indicators of impairment have been identified and the value-in-use was less than the carrying 

value of the cash generating unit, an impairment of property, plant and equipment and right-of-use asset was 

recorded. Where the value-in-use was greater than the net book value, and the cash generating unit had been 

previously impaired, the impairment was reversed, to the extent that could be supported by the value-in use and 

allowing for any depreciation that would have been incurred during the period the impairment was recorded. The fair 

value less cost to sell of the cash generating units was also considered, taking into account potential alternative uses 

for property, such as subletting of leasehold or sale of freehold. A review for any other indicators of impairment 

charges or reversals across the retail portfolio was also carried out. 

257 
257

 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements 

13. Property, plant and equipment continued 
In the financial statements for the year ended 28 March 2020 a charge of £156.5 million was recorded, as an adjusting 

item within net operating expenses, relating to the impairment of retail cash generating units as a result of the impact 

of COVID-19. During the 52 weeks to 27 March 2021, where these impairments, previously charged as an adjusting 

item, were reassessed and updated, any reversal or additional charge was also recorded as an adjusting item. This 

resulted in a net impairment reversal of £46.6 million reflecting improved trading expectations compared to those 

assumed at 28 March 2020 which has also been presented as an adjusting item in the current year. A charge of £1.6 

million and a reversal of £10.4 million was recorded against property, plant and equipment (last year: net impairment 

charge of £28.4 million) and a charge of £11.0 million and a reversal of £48.8 million was recorded against right-of-use 

assets (last year: net impairment charge of £128.1 million). Refer to note 14 for further details of right-of-use assets. 

Refer to note 6 for details of adjusting items.  

A net charge of £nil (last year: £11.2 million) was recorded within net operating expenses as a result of the annual 

review of impairment for all other retail store assets, excluding those impaired as a result of the impact of COVID-19. 

A charge of £nil (last year: credit of £2.0 million) was recorded against property, plant and equipment and a charge of 

£nil (last year: £13.2 million) was recorded against right-of-use assets.  

Management has considered the potential impact of changes in assumptions on the impairment recorded against the 

Group’s retail assets. Given the significant uncertainty regarding the impact of COVID-19 on the Group’s retail 

operations and on the global economy, management has considered sensitivities to the impairment charge as a result 

of changes to the estimate of future revenues achieved by the retail stores. The sensitivities applied are an increase or 

decrease in revenue of 15% from the estimate used to determine the impairment charge or reversal. It is estimated 

that a 15% decrease/increase in revenue assumptions for the 53 weeks to 02 April 2022, with no change to 

subsequent forecast revenue growth rate assumptions, would result in a £54.2 million increase / £26.4 million 

decrease in the impairment charge of retail store assets in the 52 weeks to 27 March 2021. 

The net impairment reversal recorded in property, plant and equipment related to 25 retail cash generating units (last 

year: net impairment charge related to 140 retail cash generating units) for which the total recoverable amount at the 

balance sheet date is £32.6 million (last year: £59.9 million).  

In addition, an impairment charge of £1.3 million (last year: £nil) was recognised in relation to non-retail property, 

plant and equipment, of which £0.5 million was recognised as part of restructuring costs in adjusting items. Refer to 

note 6 for details of adjusting items. As a result the total net impairment reversal for property, plant and equipment 

was £7.5 million (last year: net impairment charge of £26.4 million). 

258 
258

 
 
 
Financial Statements  |  Notes to the Financial Statements  

14. Right-of-use assets 

Net book value 
As at 30 March 2019 

Adjustment on initial application of IFRS 16 

Adjusted balance as at 31 March 2019 

Effect of foreign exchange rate changes 

Additions 

Remeasurements 

Depreciation for the year 
Net impairment charge on assets 
As at 28 March 2020 

Effect of foreign exchange rate changes 

Additions 
Remeasurements1 
Depreciation for the year 

Impairment charge on assets

Impairment reversal on assets

As at 27 March 2021 

Property right-
of-use assets
£m
–

Non-property right- 
of-use assets 
£m 
– 

877.4

877.4

22.9

277.9

16.5

(220.8)

(140.3)

833.6

(38.7)

127.3

34.2

(172.1)

(15.1)

48.8

818.0

0.7 

0.7 

– 

– 

– 

(0.3) 

– 

0.4 

– 

– 

– 

(0.3) 

– 

– 

0.1 

Total
£m
–

878.1

878.1

22.9

277.9

16.5

(221.1)

(140.3)

834.0

(38.7)

127.3

34.2

(172.4)

(15.1)

48.8

818.1

1.  Remeasurements of lease liabilities include COVID-19-related rent forgiveness of £54.1 million (last year: £nil) which have been recognised as 

a credit in the Income Statement at 27 March 2021 (refer to note 21). 

As a result of the assessment of retail cash generating units for impairment, an impairment charge of £11.0 million 

and a reversal of £48.8 million, resulting in a net reversal of £37.8 million (last year: net impairment charge of 

£141.3 million) was recorded for impairment of right-of-use assets. Refer to note 13 for further details of impairment 

assessment of retail cash generating units. This net impairment reversal of £37.8 million relates to the impact of 

COVID-19 on the value-in-use of retail cash generating units (last year: £128.1 million charge). No impairment charge 

or reversal relating to other trading impacts was recognised during the year (last year: £13.2 million charge). The 

charge relating to COVID-19 has been presented as an adjusting item (refer to note 6). 

The net impairment reversal recorded in right-of-use assets relates to 27 retail cash generating units (last year: net 

impairment charge related to 140 retail cash generating units) for which the total recoverable amount at the balance 

sheet date is £199.6 million (last year: £344.7 million). 

In addition, an impairment charge of £4.1 million (last year: impairment reversal of £1.0 million) was recognised in 

relation to vacant office premises. This charge was recognised as part of restructuring costs in adjusting items (last 

year: reversal of £0.6 million). Refer to note 6 for details of adjusting items.  

As a result, the net impairment reversal for right-of-use assets was, in total, £33.7 million (last year: net impairment 

charge of £140.3 million). 

259 
259

 
 
 
Financial Statements  |  Notes to the Financial Statements 

15. Deferred taxation 
Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets 

against current tax liabilities and there is an intention to settle on a net basis, and to the same fiscal authority. The 

assets and liabilities presented in the Balance Sheet, including the impact of the offset amounts of £0.3 million as at 

27 March 2021 (last year: £2.5 million), are shown in the table below: 

Deferred tax assets 

Deferred tax liabilities 

Net amount 

The movement in the deferred tax account is as follows:

At start of year 

Adjustment on initial application of IFRS 16 

Adjusted balance at start of year 

Effect of foreign exchange rate changes 

(Charged)/credited to the Income Statement 

Credited/(charged) to equity 

Charged to other comprehensive income 

At end of year 

As at 
27 March 
2021 
£m 
137.1 

(0.8) 

136.3 

As at
28 March
2020
£m
171.5

(0.1)

171.4

52 weeks to 
27 March 
2021 
£m 
171.4 

52 weeks to
28 March
2020
£m
119.7

– 

171.4 

(9.4) 

(26.1) 

0.6 

(0.2) 

136.3 

16.4

136.1

2.0

34.8

(1.5)

–

171.4

The movement in deferred tax assets and liabilities during the year, without taking into consideration the offsetting of 

balances within the same tax jurisdiction, is as follows: 

Deferred tax liabilities 

As at 30 March 2019 

Credited to the Income Statement  

As at 28 March 2020 

Effect of foreign exchange rate changes 

Charged/(credited) to the Income 

Statement  

As at 27 March 2021 

Capital
allowances
£m
1.7

Unrealised 
inventory profit 
and other
inventory provisions
£m
(1.9)

Derivative 
instruments
£m
0.9

(0.9)

0.8

–

0.7

1.5

(0.6)

(2.5)

0.1

(0.8)

(3.2)

–

0.9

–

–

0.9

Other 
£m 
5.8 

(2.4) 

3.4 

(0.1) 

(1.4) 

1.9 

Total
£m
6.5

(3.9)

2.6

–

(1.5)

1.1

260 
260

 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

15. Deferred taxation continued 
Deferred tax assets 

As at 30 March 2019 

Adjustment on initial application of 

IFRS 16 

Adjusted balance as at 31 March 2019 

Effect of foreign exchange rate 

changes 

Credited/(charged) to the Income 

Statement 

Charged to equity 

As at 28 March 2020 

Effect of foreign exchange rate 

changes 

(Charged)/credited to the Income 

Statement 

Credited to equity 

Charged to other comprehensive 

income 

As at 27 March 2021 

Capital 
allowances
£m
13.3

Unrealised inventory 
profit and other 
inventory provisions
£m
42.7

Share 
schemes
£m
5.1

Unused tax 
losses
£m
7.6

Leases 
£m 
– 

Other1 
£m 
57.5 

Total
£m
126.2

–

13.3

(0.4)

8.0

–

20.9

(2.2)

(0.5)

–

–

18.2

–

42.7

0.8

25.3

–

68.8

–

5.1

–

(1.3)

(1.5)

2.3

–

7.6

27.2 

27.2 

(10.8) 

16.4

46.7 

142.6

0.2

0.6 

0.8 

2.0

(3.4)

25.4 

(23.1) 

30.9

–

4.4

– 

– 

(1.5)

53.2 

24.4 

174.0

(5.3)

–

0.2

(0.3) 

(1.8) 

(9.4)

(5.1)

–

–

58.4

1.0

0.6

–

3.9

(3.5)

(17.9) 

(1.6) 

(27.6)

–

–

1.1

– 

– 

– 

0.6

(0.2) 

(0.2)

35.0 

20.8 

137.4

1.  Deferred tax balances within the ‘Other’ category in the analysis above include temporary differences arising on other provisions and accruals 

of £20.8 million (last year: £19.4 million) and property provisions of £nil (last year: £5.0 million). 

Deferred tax assets are recognised for tax losses carried forward to the extent that the realisation of the related 

benefit through the future taxable profits is probable. The Group did not recognise deferred tax assets of £51.4 million 

(last year: £61.9 million) in respect of losses and temporary differences amounting to £197.0 million (last year: £231.7 

million) that can be set off against future taxable income. There is a time limit for the recovery of £7.0 million of these 

potential assets (last year: £6.8 million) which ranges from two to eight years (last year: one to nine years).  

Included within other temporary differences above is a deferred tax liability of £0.7 million (last year: £nil) relating to 

unremitted overseas earnings. No deferred tax liability is provided in respect of any future remittance of earnings of 

foreign subsidiaries where the Group is able to control the remittance of earnings and it is probable that such earnings 

will not be remitted in the foreseeable future, or where no liability would arise on the remittance. The aggregate 

amount of temporary differences in respect of unremitted earnings for which deferred tax liabilities have not been 

recognised is £288.0 million (last year: £243.0 million). 

261 
261

 
 
 
 
Financial Statements  |  Notes to the Financial Statements 

16. Trade and other receivables 

Non-current  
Other financial receivables1  
Other non-financial receivables2 
Prepayments 
Total non-current trade and other receivables 

Current  

Trade receivables  

Provision for expected credit losses 

Net trade receivables 
Other financial receivables1 
Other non-financial receivables2 
Prepayments 

Accrued income 

Total current trade and other receivables 

Total trade and other receivables 

As at 
27 March 
2021 
£m 

As at
28 March
2020
£m

40.9 

1.4 

2.7 

45.0 

154.8 

(7.9) 

146.9 

33.1 

48.5 

39.6 

8.8 

276.9 

321.9 

46.9

4.1

2.7

53.7

123.5

(16.5)

107.0

31.9

67.4

35.0

10.8

252.1

305.8

1.  Other financial receivables include rental deposits, cash settled equity swaps and other sundry debtors. 

2.  Other non-financial receivables relates to indirect taxes, other taxes and duties and statutory employee furlough receivables. 

Included in total trade and other receivables are non-financial assets of £92.2 million (last year: £109.2 million). 

The Group’s impairment policies and the calculation of any allowances for credit losses are detailed in note 28 

credit risk. 

17. Inventories 

Raw materials 

Work in progress 

Finished goods 

Total inventories 

Total inventories, gross 

Provisions 

Total inventories, net 

As at 
27 March 
2021 
£m 
12.2 

0.8 

389.1 

402.1 

As at 
27 March 
2021 
£m 
518.7 

(116.6) 

402.1 

As at
28 March
2020
£m
13.3

1.5

435.7

450.5

As at
28 March
2020
£m
620.0

(169.5)

450.5

Inventory provisions of £116.6 million (last year: £169.5 million) are recorded, representing 22.5% (last year: 27.3%) of 

the gross value of inventory. The provisions reflect management’s best estimate of the net realisable value of 

inventory, where this is considered to be lower than the cost of the inventory.  

The cost of inventories recognised as an expense and included in cost of sales amounted to £651.7 million (last year: 

£893.1 million). 

262 
262

 
 
 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

17. Inventories continued 
As at 28 March 2020, £68.3 million of the provision was included in cost of sales as a result of the estimated 

reduction in net realisable value of inventory due to COVID-19 and was presented as an adjusting item. This provision 

related to the current season and recent seasons that, under more normal circumstances, would be expected to sell 

through with limited loss. In the current year, £3.9 million of the provision has been utilised, where inventory previously 

provided for had been sold below cost in the current year and is recognised in cost of sales. An additional £22.3 million 

has been released upon re-assessment of the provision, where inventory previously provided for has been sold, or is 

now expected to be sold, for a higher net realisable value than has been estimated last year as performance during the 

current year has exceeded, and is expected to continue to exceed, the assumptions made at last year end. This 

reversal is presented as an adjusting item. Refer to note 6 for details of adjusting items. All other charges and 

reversals relating to inventory provisions have been included in adjusted operating profit. 

Taking into account the significant uncertainty regarding the outcome of COVID-19 and its impact on retail operations 

and the global economy, as well as other factors impacting the net realisable value of inventory including trading 

assumptions being higher or lower than expected, management considers that a reasonable potential range of 

outcomes could result in an increase or decrease in inventory provisions of £24.0 million in the next 12 months. This 

would result in a potential range of inventory provisions of 17.9% to 27.1% as a percentage of the gross value of 

inventory as at 27 March 2021.  

The net movement in inventory provisions included in cost of sales for the 52 weeks to 27 March 2021 was a release of 

£10.5 million (last year: charge of £88.9 million). The total release of inventory provisions during the current year, 

which is included in the net movement, was £67.1 million (last year: reversal of £16.2 million). Both these amounts 

include the reversal of £22.3 million, referred to above, which has been presented as an adjusting item. 

18. Derivative financial instruments 
Master netting arrangements 

The Group’s forward foreign exchange contracts are entered into under International Swaps and Derivatives 

Association (‘ISDA’) master netting arrangements. In general, under such agreements the amounts owed by each 

counterparty on a single day in respect of all transactions outstanding in the same currency are aggregated into a 

single amount that is payable by one party to the other. In certain circumstances, such as when a default occurs, all 

outstanding transactions under the agreement are terminated, the termination value is assessed and only a single net 

amount is payable in settlement of all transactions. The ISDA agreements do not meet the criteria for offsetting in 

the Balance Sheet as the Group’s right to offset is enforceable only on the occurrence of future events such as 

default. The Group has amended the ISDA agreement with three banks to require it to net settle its forward foreign 

exchange contracts. There were no derivatives subject to net settlement agreements and offset on the Balance Sheet 

at 27 March 2021 (last year: nil). The Group’s Balance Sheet would not be materially different if it had offset its 

forward foreign exchange contracts and cash settled equity swap contracts subject to the standard ISDA agreements. 

Derivative financial assets 

Forward foreign exchange contracts – fair value hedging instrument: cash flow hedges
Forward foreign exchange contracts – fair value through profit and loss1 
Total position 

Comprising: 

Total current position 

As at 
27 March 
2021 
£m 
– 

2.2 

2.2 

2.2 

As at
28 March
2020
£m
2.4

4.3

6.7

6.7

1.  Forward foreign exchange contracts classified as fair value through profit and loss are used for cash management and hedging monetary 

assets and liabilities. At 27 March 2021, all such contracts had maturities of no greater than two months from the balance sheet date (last 

year: three months from the balance sheet date). 

263 
263

 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements 

18. Derivative financial instruments continued 
Derivative financial liabilities 

Forward foreign exchange contracts – fair value hedging instrument: cash flow hedges
Forward foreign exchange contracts – fair value through profit and loss1 
Equity swap contracts – fair value through profit and loss2
Total position 

Comprising: 

Total current position 

As at 
27 March 
2021 
£m 
(0.2) 

(2.4) 

–  

(2.6) 

(2.6) 

As at
28 March
2020
£m
(1.5)

(1.1)

(2.2)

(4.8)

(4.8)

1.  Forward foreign exchange contracts classified as fair value through profit and loss are used for cash management and hedging monetary 

assets and liabilities. At 27 March 2021, all such contracts had maturities of no greater than one month from the balance sheet date (last 

year: three months from the balance sheet date).  

2.  In September 2020 the Group entered into cash settled equity swaps, these instruments are reported as trade and other receivables. 

Net derivative financial instruments 

The notional principal amounts of the outstanding forward foreign exchange and equity swap contracts at year 

end are: 

Forward foreign exchange contracts – fair value hedging instrument: cash flow hedges

Forward foreign exchange contracts – fair value through profit and loss 
Equity swap contracts – fair value through profit and loss

As at 
27 March 
2021 
£m 
24.2 

393.8 

–  

As at
28 March
2020
£m
123.8

154.4

6.7

Effect of hedge accounting on the financial position and performance  

The effects of the foreign currency cash flow hedging instruments on the Group’s financial position and performance 

are as follows: 

Foreign currency forwards 

Carrying amount (assets) 

Notional amount 

Maturity date 

Hedge ratio 

Change in spot value of outstanding hedging instruments since start of year

Change in value of hedged item used to determine hedge effectiveness

Weighted average hedged rate of outstanding contracts (including forward points) – EUR

Carrying amount (liabilities) 

Notional amount 

Maturity date 

Hedge ratio 

Change in spot value of outstanding hedging instruments since start of year

Change in value of hedged item used to determine hedge effectiveness

Weighted average hedged rate of outstanding contracts (including forward points) – EUR

As at 
27 March 
2021 

As at
28 March
2020

– 

– 

£2.4m

£49.7m

N/A 

N/A 

(£2.7m) 

£2.7m 

– 

(£0.2m) 

£24.2m 

April 2020 – 

Jan 2021

1:1

£1.6m

(£1.6m)

1.1677

(£1.5m)

£74.1m

Oct 2021 – 

April 2020 – 

Nov 2021 

Oct 2020

1:1 

£0.7m 

(£0.7m) 

1.1565 

1:1

£1.5m

(£1.5m)

1.0930

The foreign currency forwards are denominated in the same currency as the highly probable future inventory 

purchases (EUR and USD), therefore the hedge ratio is 1:1. 

The contractual maturity profile of non-current financial liabilities is shown in note 28. For further details of cash flow 

hedging and net investment hedging refer to note 28 market risk. 

264 
264

 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

19. Cash and cash equivalents 

Cash and cash equivalents held at amortised cost 

Cash at bank and in hand 

Short-term deposits  

Cash and cash equivalents held at fair value through profit and loss 

Short-term deposits 

Total  

As at 
27 March 
2021 
£m 

189.8 

159.4 

349.2 

912.1 

1,261.3 

As at
28 March
2020
£m

138.7

126.3

265.0

663.9

928.9

Cash and cash equivalents classified as fair value through profit and loss relate to deposits held in low volatility net 

asset value money market funds. The cash is available immediately and, since the funds are managed to achieve low 

volatility, no significant change in value is anticipated. The funds are monitored to ensure there are no significant 

changes in value. 

As at 27 March 2021 and 28 March 2020, no impairment losses were identified on cash and cash equivalents held at 

amortised cost. 

20. Trade and other payables 

Non-current 
Other payables1 
Deferred income and non-financial accruals 
Contract liabilities  
Deferred consideration2 
Total non-current trade and other payables 

Current  

Trade payables 

Other taxes and social security costs 
Other payables1 
Accruals 
Deferred income and non-financial accruals 
Contract liabilities 
Deferred consideration2 
Total current trade and other payables 

Total trade and other payables 

As at 
27 March 
2021 
£m 

As at
28 March
2020
£m

7.9 

14.2 

70.4 

6.9 

99.4 

129.3 

52.2 

12.6 

169.1 

6.6 

13.4 

9.7 

392.9 

492.3 

7.1

4.1

77.0

14.1

102.3

197.3

48.1

3.9

175.2

6.0

12.7

4.3

447.5

549.8

1.  Other payables are comprised of COVID-19 rent deferrals, interest and employee related liabilities.  

2.  Deferred consideration relates to the acquisition of Burberry Manifattura S.R.L. on 19 September 2018 and of the economic right to the non-

controlling interest in Burberry Middle East LLC on 22 April 2016. The change in the deferred consideration liability in the period arises as a 

result of a financing cash outflow and non-cash movements. Payments of £2.6 million were made in the 52 weeks to 27 March 2021 (last 

year: £2.7 million).  

Included in total trade and other payables are non-financial liabilities of £156.8 million (last year: £147.9 million).  

265 
265

 
 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements 

20. Trade and other payables continued 
Contract liabilities 

Retail contract liabilities relate to unredeemed balances on issued gift cards and similar products, and advanced 

payments received for sales which have not yet been delivered to the customer. Licensing contract liabilities relate to 

deferred revenue arising from the upfront payment for the Beauty licence which is being recognised in revenue over 

the term of the licence on a straight-line basis reflecting access to the trademark over the licence period to 2032. 

Retail contract liabilities 

Licensing contract liabilities 

Total contract liabilities 

As at 
27 March 
2021 
£m 
6.8 

77.0 

83.8 

As at
28 March
2020
£m
6.1

83.6

89.7

The amount of revenue recognised in the year relating to contract liabilities at the start of the year is set out in the 

following table. All revenue in the year relates to performance obligations satisfied in the year. All contract liabilities at 

the end of the year relate to unsatisfied performance obligations. 

Retail revenue relating to contract liabilities 

Deferred revenue from Beauty licence 

Revenue recognised that was included in contract liabilities at the start of the year

52 weeks to 
27 March 
2021 
£m 
2.4 

6.6 

9.0 

52 weeks to 
28 March 
2020
£m
2.4

6.6

9.0

21. Lease liabilities  

Balance as at 30 March 2019

Adjustment on initial application of IFRS 16 

Adjusted balance as at 31 March 2019 

Effect of foreign exchange rate changes 

Created during the year 
Amounts paid1 
Discount unwind 

Remeasurements 

Balance as at 28 March 2020

Effect of foreign exchange rate changes 

Created during the year 
Amounts paid1 
Discount unwind 
Remeasurements2 
Transfers3 

Property lease 
liabilities
£m
–

Non-property lease 
liabilities 
£m 
– 

1,044.3

1,044.3

31.9

272.3

(253.0)

24.9

4.7

1,125.1

(52.8)

124.4

(176.8)

24.9

(21.0)

(4.3)

0.7 

0.7 

– 

– 

(0.3) 

– 

– 

0.4 

– 

– 

(0.3) 

– 

– 

– 

Total
£m
–

1,045.0

1,045.0

31.9

272.3

(253.3)

24.9

4.7

1,125.5

(52.8)

124.4

(177.1)

24.9

(21.0)

(4.3)

Balance as at 27 March 2021

1,019.5

0.1 

1,019.6

Analysis of total lease liabilities: 

Non-current  

Current  

Total 

As at 
27 March 
2021 
£m 

809.6 

210.0 

1,019.6 

As at
28 March
2020
£m

910.0

215.5

1,125.5

1.  The amounts paid of £177.1 million (last year: £253.3 million) includes £152.2 million (last year: £228.4 million) arising as a result of a 

financing cash outflow and £24.9 million (last year: £24.9 million) arising as a result of an operating cash outflow.  

2.  Remeasurements include COVID-19-related rent forgiveness of £54.1 million (last year: £nil) which have been recognised as a credit in the 

Income Statement at 27 March 2021. This credit is included as an adjusting item. Refer to note 6. 

3. Transfers of £4.3 million relate to COVID-19-related rent deferrals which have been transferred to Other payables.  

266 
266

 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

21. Lease liabilities continued 
The Group enters into property leases for retail properties, including stores, concessions, warehouse and storage 

locations and office property. The remaining lease terms for these properties range from a few months to 17 years 

(last year: few months to 18 years). Many of the leases include break options and/or extension options to provide 

operational flexibility. Some of the leases for concessions have rolling lease terms or rolling break options. 

Management assesses the lease term at inception based on the facts and circumstances applicable to each property 

including the period over which the investment appraisal was initially considered.  

Potential future undiscounted lease payments related to periods following the exercise date of an extension or break 

option not included in the lease term, and therefore not included in lease liabilities, are approximately £425 million in 

relation to the next available extension option which are assessed as not reasonably certain to be exercised and £125 

million in relation to break options which are expected to be exercised.  

Management reviews the retail lease portfolio on an ongoing basis, taking into account retail performance and future 

trading expectations. Management may exercise extension options, negotiate lease extensions or modifications. In 

other instances, management may exercise break options, negotiate lease reductions or decide not to negotiate a 

lease extension at the end of the lease term. The most significant factor impacting future lease payments is changes 

management choose to make to the store portfolio.  

Future increases and decreases in rent linked to an inflation index or rate review are not included in the lease liability 

until the change in cash flows takes effect. Approximately 20% (last year: 20%) of the Group’s lease liabilities are 

subject to inflation linked reviews and 37% (last year: 33%) are subject to rent reviews. Rental changes linked to 

inflation or rent reviews typically occur on an annual basis. 

Many of the retail property leases also incur payments based on a percentage of revenue achieved at the location. 

Changes in future variable lease payments will typically reflect changes in the Group’s retail revenues, including the 

impact of regional mix.  

The Group also enters into non-property leases for equipment, advertising fixtures and machinery. Generally, 

these leases do not include break or extension options. The most significant impact to future cash flows relating to 

leased equipment, which are primarily short-term, would be the Group’s usage of leased equipment to a greater or 

lesser extent.  

The Group’s accounting policy for leases is set out in note 2. Details of income statement charges and income from 

leases are set out in note 5. The right-of-use asset categories on which depreciation is incurred are presented in note 

14. Interest expense incurred on lease liabilities is presented in note 8. Commitments relating to off-balance sheet 

leases are presented in note 26. The maturity of undiscounted future lease liabilities are set out in note 28.  

Total cash outflows in relation to leases in the 52 weeks ended 27 March 2021 are £312.2 million (last year: £383.4 

million). This relates to payments of £152.2 million on lease principal (last year: £228.4 million), £24.9 million on lease 

interest (last year: £24.9 million), £114.9 million on variable lease payments (last year: £99.3 million), and £20.2 million 

other lease payments principally relating to short-term leases and leases in holdover (last year: £30.8 million).  

267 
267

 
 
 
Financial Statements  |  Notes to the Financial Statements 

22. Provisions for other liabilities and charges 

Balance as at 30 March 2019

Adjustment on initial application of IFRS 16 

Adjusted balance as at 31 March 2019 

Effect of foreign exchange rate changes 

Created during the year 

Discount unwind 

Utilised during the year 

Released during the year 

Balance as at 28 March 2020

Effect of foreign exchange rate changes 

Created during the year 

Discount unwind 

Utilised during the year 

Released during the year 

Balance as at 27 March 2021

Property 
obligations
£m
79.4

(48.0)

31.4

1.1

7.3

0.1

(3.1)

(1.3)

35.5

(2.3)

9.1

0.7

(0.7)

(0.7)

41.6

Other 
costs 
£m 
5.9 

– 

5.9 

0.1 

3.9 

–  

(2.1) 

(1.5) 

6.3 

(0.4) 

10.7 

–  

(0.8) 

(1.6) 

14.2 

Total
£m
85.3

(48.0)

37.3

1.2

11.2

0.1

(5.2)

(2.8)

41.8

(2.7)

19.8

0.7

(1.5)

(2.3)

55.8

The net charge in the year for property obligations is £8.4 million (last year: £6.0 million), relating to additional 

property reinstatements costs. The net charge in the year for other costs of £9.1 million (last year: £2.4 million) 

relates to expected future outflows for property disputes, employee matters and tax compliance. 

Analysis of total provisions: 

Non-current 

Current 

Total  

As at 
27 March 
2021 
£m 

As at
28 March
2020
£m

31.8 

24.0 

55.8 

28.6

13.2

41.8

The non-current provisions relate to property reinstatement costs which are expected to be utilised within 17 years 

(last year: 18 years).  

23. Bank overdrafts  
Included within bank overdrafts is £45.4 million (last year: £40.9 million) representing balances on cash pooling 

arrangements in the Group. 

The Group has a number of committed and uncommitted arrangements agreed with third parties. At 27 March 2021, 

the Group held bank overdrafts of £nil (last year: £0.7 million) excluding balances on cash pooling arrangements. 

The fair value of overdrafts approximate the carrying amount because of the short maturity of these instruments. 

268 
268

 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

24. Borrowings 

Non-current 

Revolving credit facility 

1.125% £300m medium term notes 2025 

Current 

Commercial paper issued under 

CCFF program 

Total borrowings 

As at 
28 March 
2020
£m

300.0

–

–

300.0

Proceeds from 
borrowings
£m

Repayment of 
borrowings
£m

Non-cash 
movements 
£m 

–

296.7

298.4

595.1

(300.0)

–

(299.8)

(599.8)

– 

0.4 

1.4 

1.8 

As at 
27 March
2021
£m

–

297.1

–

297.1

On 25 November 2014, the Group entered into a £300.0 million multi-currency revolving credit facility with a 

syndicate of banks. In March 2020, the Group drew down on this facility in full. On 9 June 2020 the Group repaid this 

facility in full. On 18 June 2020 the Group extended the facility for 12 months, and it now matures in November 2022. 

A waiver for the existing leverage covenant for the periods ending up to and including 25 September 2021 and a 

restriction on shareholder distributions during the period of the waiver, which the Group can opt out of prior to 25 

September 2021, was agreed. As a result of the intention to declare a final dividend, the Group will need to opt out of 

the waiver prior to the Annual General Meeting in July 2021. 

The Group is in compliance with the financial leverage and other covenants within this facility, taking into account the 

waiver referred to above, and has been in compliance throughout the financial year. The Group expects to be in 

compliance with the covenants, as required, when the waiver is opted out of before the Annual General Meeting. 

On 14 May 2020, Burberry Limited issued commercial paper with a face value of £300.0 million, issued at a discount 

with zero coupon, and a maturity of 17 March 2021. The commercial paper was issued under a £300.0 million facility 

the Group agreed under the UK Government sponsored COVID Corporate Finance Facility (‘CCFF’). An increase  

to the Group’s CCFF of £300.0 million to £600.0 million was made available from 29 May 2020 however no further 

commercial paper was issued. The CCFF was repaid in full on 10 February 2021 and the facility expired on  

23 March 2021. 

On 21 September 2020, Burberry Group plc issued medium term notes with a face value of £300.0 million maturing  

on 21 September 2025 (the sustainability bond). Proceeds from the sustainability bond will allow the Group to finance 

projects which support the Group’s sustainability agenda. There are no financial penalties for not using the proceeds 

as anticipated. Interest on the sustainability bond is payable semi-annually.  

During the year ending 27 March 2021 the non-cash changes to bank borrowing amounted to £1.8 million  

(last year: £nil). 

25. Share capital and reserves 

Allotted, called up and fully paid share capital 
Ordinary shares of 0.05p (as at 28 March 2020: 0.05p) each

As at 30 March 2019 

Allotted on exercise of options during the year 

Cancellation of treasury shares

As at 28 March 2020 

Allotted on exercise of options during the year 

As at 27 March 2021 

Number 

411,456,001 

434,790 

(7,184,905) 

404,705,886 

158,473 

404,864,359 

£m

0.2

–

–

0.2

–

0.2

269 
269

 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements 

25. Share capital and reserves continued 
The Company has a general authority from shareholders, renewed at each Annual General Meeting, to repurchase a 

maximum of 10% of its issued share capital. During the 52 weeks to 27 March 2021, the Company did not enter into 

any share buy-back agreements (last year: £150.0 million). Own shares purchased by the Company, as part of a share 

buy-back programme, are classified as treasury shares and their cost offset against retained earnings. When treasury 

shares are cancelled, a transfer is made from retained earnings to the capital redemption reserve, equivalent to the 

nominal value of the shares purchased and subsequently cancelled. In the 52 weeks to 27 March 2021, no treasury 

shares were cancelled (last year: 7.2 million treasury shares with a nominal value of £3,600).  

The cost of shares purchased by ESOP trusts are offset against retained earnings, as the amounts paid reduce the 

profits available for distribution by the Company. As at 27 March 2021, the amount of own shares held by ESOP trusts 

and offset against retained earnings is £12.9 million (last year: £19.5 million). As at 27 March 2021, the ESOP trusts 

held 0.8 million shares (last year: 1.2 million) in the Company, with a market value of £15.0 million (last year: £15.7 

million). In the 52 weeks to 27 March 2021 the ESOP trusts and the Company have waived their entitlement to 

dividends of £nil (last year: £1.0 million). 

The capital reserve consists of non-distributable reserves and the capital redemption reserve arising on the purchase 

of own shares. 

Other reserves in the Statement of Changes in Equity consists of the capital reserve, the foreign currency translation 

reserve, and the hedging reserves. The hedging reserves consist of the cash flow hedge reserve and the net 

investment hedge reserve.  

Capital
reserve
£m
41.1

Hedging reserves

Cash flow 
hedges 
£m
(1.9)

Net investment 
hedge 
£m
5.4

Foreign currency 
translation 
 reserve 
£m 
227.7 

Balance as at 30 March 2019

Other comprehensive income:

Cash flow hedges – gains deferred in equity 

Cash flow hedges – losses transferred 

to income 

Net investment hedges – losses deferred 

in equity 

Foreign currency translation differences 

Tax on other comprehensive income 

Total comprehensive income for the year 

Balance as at 28 March 2020

Other comprehensive income:

Cash flow hedges – losses deferred in equity 

Cash flow hedges – losses transferred to cost 

of sales 

Foreign currency translation differences 

Tax on other comprehensive income 

Total comprehensive loss for the year 

Balance as at 27 March 2021

–

–

–

–

–

–

41.1

–

–

–

–

–

41.1

1.8

0.9

–

–

(0.5)

2.2

0.3

(0.9)

0.9

–

–

–

0.3

–

–

(1.2)

–

0.2

(1.0)

4.4

–

–

–

–

–

4.4

Total
£m
272.3

1.8

0.9

(1.2)

18.4

(1.2)

18.7

– 

– 

– 

18.4 

(0.9) 

17.5 

245.2 

291.0

– 

– 

(51.2) 

2.4 

(48.8) 

196.4 

(0.9)

0.9

(51.2)

2.4

(48.8)

242.2

As at 27 March 2021 the amount held in the hedging reserve relating to matured net investment hedges is £4.4 million 

net of tax (last year: £4.4 million). 

270 
270

 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

26. Financial commitments 
The Group leases various retail stores, offices, warehouses and equipment under non-cancellable lease arrangements. 

The liabilities for these leases are recorded on the Group’s Balance Sheet when the Group obtains control of the 

underlying asset. The Group has additional commitments relating to leases where the Group has entered into an 

obligation but does not yet have control of the underlying asset. The future lease payments to which the Group is 

committed, over the expected lease term, but are not recorded on the Group’s Balance Sheet are as follows:  

Amounts falling due: 

Within 1 year 

Between 2 and 5 years 

After 5 years 

Total  

As at 
27 March 
2021 
£m 

As at
28 March
2020
£m

5.8 

59.2 

49.1 

114.1 

6.5

34.2

44.3

85.0

27. Capital commitments 
Contracted capital commitments represent contracts entered into by the year end and future work in respect of major 

capital expenditure projects where activity has commenced by the year end relating to property, plant and equipment 

and intangible assets. 

Capital commitments contracted but not provided for:

Property, plant and equipment

Intangible assets 

Total  

As at 
27 March 
2021 
£m 

As at
28 March
2020
£m

25.0 

2.7  

27.7  

29.5

5.2

34.7

28. Financial risk management 
The Group’s principal financial instruments comprise derivative instruments, cash and cash equivalents, borrowings 

(including overdrafts), deferred consideration, trade and other receivables, and trade and other payables arising 

directly from operations. 

The Group’s activities expose it to a variety of financial risks: market risks (including foreign exchange risk and 

interest rate risk), credit risk, liquidity risk and capital risk. 

Risk management is carried out by the Group treasury department (Group Treasury) based on forecast business 

requirements to reduce financial risk and to ensure sufficient liquidity is available to meet foreseeable needs and to 

invest in cash and cash equivalents safely and profitably. Group Treasury does not operate as a profit centre and 

transacts only in relation to the underlying business requirements. The policies of Group Treasury are reviewed and 

approved by the Board of Directors. The Group uses derivative instruments to hedge certain risk exposures. 

271 
271

 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements 

28. Financial risk management continued 
Market risk 

Foreign exchange risk 

The Group operates internationally and is exposed to foreign exchange risk arising from various currency exposures. 

The Group’s Income Statement is affected by transactions denominated in foreign currency. To reduce exposure to 

currency fluctuations, the Group has a policy of hedging foreign currency denominated transactions by entering into 

forward foreign exchange contracts (refer to note 18). These transactions are recorded as cash flow hedges. The 

Group’s foreign currency transactions arise principally from purchases and sales of inventory. 

The Group’s treasury risk management policy is to hedge, prior to market opening, 70-90% of its anticipated foreign 

currency exposure by currency, by season and where the net currency exposure is greater than £20.0 million. 

Currently, the Group does not hedge intercompany foreign currency transactions. The Group uses forward exchange 

contracts to hedge its currency risk, which have a maturity of less than 12 months.  

The Group designates the spot component of foreign currency forwards in hedge relationships and applies a ratio of 

1:1. The forward elements of the foreign currency forward are excluded from designation of the hedging instrument 

and are separately accounted for as a cost of hedging and recognised in operating expenses on a discounted basis. 

The Group determines the existence of an economic relationship between the hedging instrument and the hedged 

item based on the currency, amount and timing of their respective cash flows. The Group assesses whether the 

derivative designated in each hedging relationship is expected to be and has been effective in offsetting changes in 

cash flows of the hedged item using the dollar offset method.  

In these hedge relationships ineffectiveness may arise if the timing of the forecast transaction changes from what 

was originally estimated, or if there are changes in the credit risk of the Group or the derivative counterparty. There 

was no ineffectiveness in the 52 weeks ending 27 March 2021 (last year: no ineffectiveness). 

The Group monitors the desirability of hedging the net assets of overseas subsidiaries when translated into Sterling 

for reporting purposes. The Group uses forward foreign exchange contracts to hedge net assets of overseas 

subsidiaries, relating to surplus cash whose remittance is foreseeable. There were no outstanding net investment 

hedges as at 27 March 2021 (last year: no outstanding net investment hedges). 

At 27 March 2021, the Group has performed a sensitivity analysis to determine the effect of Sterling 

strengthening/weakening by 20% (last year: 20%) against other currencies with all other variables held constant. The 

effect on translating foreign currency denominated net cash, trade, intercompany and other financial receivables and 

payables and financial instruments at fair value through profit or loss would have been to increase/decrease operating 

profit for the year by £2.9 million (last year: increase/decrease £3.1 million). The effect on translating forward foreign 

exchange contracts designated as cash flow hedges would have been to decrease/increase equity by £1.4 million (last 

year: decrease/increase £12.6 million) on a post-tax basis. 

The following table shows the extent to which the Group has monetary assets and liabilities at the year end in 

currencies other than the local currency of operation, after accounting for the effect of any specific forward foreign 

exchange contracts used to manage currency exposure. Monetary assets and liabilities refer to cash, deposits, 

overdrafts, borrowings and other amounts to be received or paid in cash. Amounts exclude intercompany balances 

which eliminate on consolidation. Foreign exchange differences on retranslation of these assets and liabilities are 

recognised in ‘Net operating expenses’.  

Sterling 

US Dollar 

Euro 

Chinese Yuan Renminbi 

Other currencies 

Total  

Monetary  
assets 
£m 
0.7 

As at 27 March 2021
Monetary 
liabilities 
£m
(1.2)

1.8 

23.6 

3.9 

7.0 

37.0 

(8.5)

(53.9)

(0.4)

(10.8)

(74.8)

272 
272

Net 
£m
(0.5)

(6.7)

(30.3)

3.5

(3.8)

(37.8)

As at 28 March 2020 

Monetary 
assets 
£m
0.7

1.6

27.0

4.5

5.2

39.0

Monetary 
liabilities  
£m 
(2.4) 

(17.7) 

(77.5) 

(0.4) 

(14.2) 

(112.2) 

Net 
£m
(1.7)

(16.1)

(50.5)

4.1

(9.0)

(73.2)

 
 
Financial Statements  |  Notes to the Financial Statements  

28. Financial risk management continued 
Market risk continued 

Interest rate risk 

The Group’s exposure to market risk for changes in interest rates relates primarily to cash, borrowings, short-term 

deposits and overdrafts. 

The floating rate financial liabilities at 27 March 2021 are £45.4 million (last year: £341.6 million). This includes 

borrowings of £nil (last year: £300.0 million), cash pool overdraft balances of £45.4 million (last year: £40.9 million) 

and remaining overdrafts £nil (last year: £0.7 million). The fixed rate financial liabilities at 27 March 2021 are 

borrowings of £297.1 million (last year: £nil). If interest rates on floating rate financial liabilities had been 100 basis 

points higher/lower (last year: 100 basis points), excluding the impact on cash pool overdraft balances and with all 

other variables held constant, post-tax profit for the year would have been £0.5 million (last year: £0.1 million) 

lower/higher, as a result of higher/lower interest expense. 

The floating rate financial assets as at 27 March 2021 comprise short-term deposits of £1,071.5 million (last year: 

£790.2 million), interest bearing current accounts of £42.0 million (last year: £47.3 million) and cash pool asset 

balances of £47.5 million (last year: £40.9 million). At 27 March 2021, if interest rates on floating rate financial assets 

had been 100 basis points higher/lower (last year: 100 basis points), excluding the impact on cash pool asset balances 

and with all other variables held constant, post-tax profit for the year would have been £7.4 million (last year: £5.1 

million) higher/lower, as a result of higher/lower interest income. 

Credit risk 

Trade receivables  
The Group has no significant concentrations of credit risk. The trade receivables balance is spread across a large 

number of different customers with no single debtor representing more than 4% of the total balance due (last year: 

4%). The Group has policies in place to ensure that wholesale sales are made to customers with an appropriate credit 

history. Sales to retail customers are made in cash or via major credit cards. In some retail locations, where the 

Group’s store is contained within a department store or mall, for example a concession, the sales proceeds may be 

initially held by the operator of the wider location, giving rise to retail debtors. In addition, receivables balances are 

monitored on an ongoing basis with the result that the Group’s exposure to bad debts is not significant and default 

rates have historically been very low.  

The Group applies the simplified approach when measuring the trade receivable expected credit losses. The approach 

uses a lifetime expected loss allowance. To measure the expected credit losses trade receivables have been grouped 

based on segment, geographical region and the days past due. The expected loss rates are reviewed annually, or when 

there is a significant change in external factors potentially impacting credit risk, and are updated where 

management’s expectations of credit losses change.  

At 28 March 2020, management assessed the expected credit losses for trade receivables. Due to the global financial 

uncertainty arising from COVID-19, management increased the expected credit loss rates for trade receivables based 

on their judgement as to the impact of COVID-19 on the trade receivables portfolio. In addition, certain individual 

customers (where there is objective evidence of credit impairment) were identified as having a significantly elevated 

credit risk and were provided for on a specific basis. This resulted in a charge of £12.3 million for impairment 

provisions recognised in profit and loss in the year, of which £9.1 million was considered to be related to the impact of 

COVID-19, arising from the increase in expected credit loss rates, and was presented as an adjusting item. 

During the 52 weeks to 27 March 2021, the expected credit loss rates have been reassessed, taking into account the 

experience of losses incurred during the year and changes in market conditions at 27 March 2021 compared to the 

previous year end. As a result of this reassessment, management has reduced some of the expected credit loss rates. 

A reversal to the impairment provision of £3.2 million, resulting from the reduction in credit loss rate assumption, has 

also been recorded as an adjusting item. The remaining reversal of £0.9 million, arising from changes in the value and 

quality of the receivables portfolio, has been included in adjusted operating profit.  

273 
273

 
 
 
Financial Statements  |  Notes to the Financial Statements 

28. Financial risk management continued 
Credit risk continued 

Receivables excluding trade receivables 

The counterparty credit risk of other receivables is reviewed on a regular basis and the impairment is assessed 

as follows: 

At inception the receivable is recorded net of expected 12 month credit losses. If a significant change in the credit risk 

occurs during the life time of the receivable, credit losses are recorded in the profit and loss account and the effective 

interest is calculated using the gross carrying amount of the asset. If a loss event occurs, the effective interest is 

calculated using the amortised cost of the asset net of any credit losses.  

At 28 March 2020, management assessed that there was an increased credit risk relating to store rent deposits, as a 

result of the potential impact of COVID-19 on the financial position of counterparties, and hence recorded a provision 

of £2.0 million. The charge for this provision was presented as an adjusting item.  

During the 52 weeks to 27 March 2021, management has reassessed the credit risk for these particular 

counterparties and have concluded that the credit risk is now insignificant. As a result the provision of £2.0 million has 

been reversed in full and the credit has also been recorded as an adjusting item. 

During the year ended 31 March 2013 the Group entered into a retail leasing arrangement in the Republic of Korea. As 

part of this arrangement, a KRW 27 billion (£19.3 million) 15-year interest-free loan was provided to the landlord. The 

Group holds a registered mortgage over the leased property for the equivalent value of the loan which acts as 

collateral. At 27 March 2021, the discounted fair value of the loan is £14.7 million (last year: £15.5 million). The book 

value of the loan, recorded at amortised cost, is £13.5 million (last year: £13.4 million). Other than this arrangement, 

the Group does not hold any other collateral as security. Management considers that the security provided by the 

mortgage is sufficient risk mitigation and hence the credit loss relating to this receivable is not significant. 

The expected credit loss allowance for receivables was determined as follows: 

As at 27 March 2021 
Trade receivables 

Expected loss rate % 

Gross carrying amount trade receivables 

Loss allowance 

Lease deposits 

Expected loss rate % 

Gross carrying amount lease deposits 

Loss allowance 

As at 28 March 2020 
Trade receivables 

Expected loss rate % 

Gross carrying amount trade receivables 

Loss allowance 

Lease deposits 

Expected loss rate % 

Gross carrying amount lease deposits 

Loss allowance 

Current
£m

Less than 
1 month 
overdue
£m

Less than 
2 months 
overdue
£m

Less than 
3 months 
overdue 
£m 

Over 
3 months 
overdue 
£m 

15%

3.4

(0.5)

19% 

2.0 

(0.4) 

62% 

4.0 

(2.5) 

Total
£m

154.8

(7.9)

–

–

– 

– 

– 

– 

40.0

–

18%

7.1

(1.2)

18% 

5.2 

(1.0) 

53% 

8.8 

(4.7) 

123.5

(16.5)

–

–

–

–

– 

– 

– 

– 

40.0

(2.0)

6%

13.9

(0.9)

–

–

18%

22.9

(4.1)

3%

131.5

(3.6)

0%

40.0

–

7%

79.5

(5.5)

5%

40.0

(2.0)

274 
274

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

28. Financial risk management continued 
Credit risk continued 

Receivables excluding trade receivables continued 

The closing loss allowances for receivables reconcile as follows: 

As at 30 March 2019 

Effect of foreign exchange rate changes 

Impairment provision recognised in profit or loss during the year

Receivables written off during the year as uncollectable

Unused amount reversed 

As at 28 March 2020 

Effect of foreign exchange rate changes 

Impairment provision recognised in profit or loss during the year

Receivables written off during the year as uncollectable

Unused amount reversed 

As at 27 March 2021 

Receivables
£m
4.8

–

14.7

(0.6)

(0.4)

18.5

(0.7)

3.4

(3.8)

(9.5)

7.9

In aggregate, as at 27 March 2021, the movement in the impairment provision on trade and other receivables and 

recorded in the Income Statement was a reversal of £6.1 million, of which £4.1 million relates to contracts with 

customers and £2.0 million relates to other receivables (last year: charge of £14.3 million of which £12.3 million related 

to contracts with customers and £2.0 million related to other receivables). £5.2 million of this reversal is presented as 

an adjusting item, being a partial reversal of the adjusting item charge of £11.1 million last year, relating to the one-off 

impact of COVID-19 on expected credit losses. Refer to note 6. 

The maximum exposure to credit risk at the reporting date with respect to trade and other receivables is 

approximated by the carrying amount on the Balance Sheet. 

The expected loss allowance for trade receivables at 27 March 2021 of £7.9 million is 5% of the amounts receivable 

(last year: 13%). Due to the remaining uncertainty regarding the outcome of COVID-19 and its impact on the global 

economy, management considers that this expected loss allowance, while representing management’s best estimate 

of the future outcome, may be required to be updated in future periods depending on actual circumstances. However 

any updates are not anticipated to result in a material change in the next 12 months.  

Other financial assets 
With respect to credit risk arising from other financial assets, which comprise cash and short-term deposits and 

certain derivative instruments, the Group’s exposure to credit risk arises from the default of the counterparty with a 

maximum exposure equal to the carrying value of these instruments. The Group has policies that limit the amount of 

credit exposure to any financial institution and only deposits funds with independently rated financial institutions with 

a minimum rating of ‘A’ other than where required for operational purposes. A total of £7.3 million (last year: £7.4 

million) was held with institutions with a rating below ‘A’ at 27 March 2021. These amounts are monitored on a weekly 

basis and regularly reported to the Board. 

The Group has deposited CHF 0.3 million (last year: CHF 0.3 million) and AED 0.3 million (last year: AED 0.3 million) 

which is held as collateral at a number of European banks. 

Liquidity risk 

The Group’s financial risk management policy aims to ensure that sufficient cash is maintained to meet foreseeable 

needs and close out market positions. Due to the dynamic nature of the underlying business, Group Treasury aims to 

maintain flexibility in funding by keeping committed credit lines available. For further details, refer to notes 23 and 24.  

All short-term trade and other payables, accruals, and bank overdrafts mature within one year or less. The carrying 

value of all financial liabilities due in less than one year is equal to their contractual undiscounted cash flows, with the 

exception of lease liabilities. The undiscounted contractual cash flows for lease liabilities due in less than one year is 

£224.6 million (last year: £236.9 million). 

275 
275

 
 
 
Financial Statements  |  Notes to the Financial Statements 

28. Financial risk management continued 
Liquidity risk continued 

The maturity profile of the contractual undiscounted cash flows of the Group’s non-current financial liabilities, 

excluding derivatives used for hedging, is as follows: 

In more than 1 year, but not more than 2 years 

In more than 2 years, but not more than 3 years 

In more than 3 years, but not more than 4 years 

In more than 4 years, but not more than 5 years 

In more than 5 years 

Total financial liabilities 

As at 27 March 2021

As at 28 March 2020 

Lease 
liabilities
£m
165.2

125.5

116.2

99.4

389.8

896.1

Other
£m
6.2

8.9

–

300.0

1.8

Total
£m
171.4

134.4

116.2

399.4

391.6

316.9

1,213.0

Lease 
liabilities 
£m 
200.4 

145.0 

112.9 

100.7 

436.0 

995.0 

Other 
£m 
309.6 

4.3 

– 

– 

8.8 

322.7 

Total
£m
510.0

149.3

112.9

100.7

444.8

1,317.7

As at 27 March 2021, other non-current financial liabilities relate to borrowings of £297.1 million (refer to note 24) and 

other payables (last year: borrowings of £300.0 million and other payables).  

Capital risk 

The Board reviews the Group’s capital allocation policy annually. The Group’s capital allocation framework defines its 

priorities for uses of cash, underpinned by its principle to maintain a strong balance sheet with a solid investment 

grade credit rating. The framework has four priorities for the use of cash generated from operations: 

•  re-investment in the business to drive organic growth; 
•  maintaining a progressive dividend policy; 
•  continuing to pursue selective strategic investment; and 
•  to the extent that there is surplus capital to these needs, provide additional returns to shareholders. 

While the capital allocation policy will remain in place for the long-term, as a result of the impact of COVID-19 the 

Board has taken action in the short-term to preserve its capital, reducing operating and capital expenditure and 

suspending capital returns during the current year. The Board has also reviewed the Group’s access to other sources 

of funding during the year and, following this review, issued new debt during the year. As a result of these actions, 

together with strong cash generation of the Group, particularly in the second half of the year, the Board has decided 

to recommend recommencing capital returns.  

At 27 March 2021, the Group had net cash of £1,215.9 million (last year: £887.3 million), borrowings of £297.1 million 

(last year: £300.0 million) and total equity excluding non-controlling interests of £1,556.6 million (last year: £1,214.2 

million). The borrowings at 27 March 2021 relate to medium term notes with a face value of £300.0 million. The 

borrowings at 28 March 2020, related to a revolving credit facility of £300.0 million which was fully drawn last year 

and is undrawn at 27 March 2021. For further details refer to note 24. Potential additional sources of funding available 

to the Group include additional bank facilities, longer-term debt and equity funding. The Group’s current capital 

resources, together with the potential additional sources of funding, are considered sufficient to address the Group’s 

capital risk. 

276 
276

 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

29. Employee costs  
Staff costs, including the cost of directors, incurred during the year are as shown below. Directors’ remuneration, 

which is separately disclosed in the Directors’ Remuneration Report on pages 180 to 203 and forms part of these 

financial statements, includes, for those share options and awards where performance obligations have been met, the 

notional gains arising on the future exercise but excludes the charge in respect of these share options and awards 

recognised in the Group Income Statement. 

Wages and salaries 

Termination benefits 
Social security costs 

Share-based compensation (all awards and options settled in shares)

Other pension costs  

Total 

52 weeks to 
27 March 
2021 
£m 
419.3 

52 weeks to
28 March
2020
£m
403.8

14.2 

50.2 

12.1 

17.0 

512.8 

4.6

49.2

2.8

17.3

477.7

Employee costs include a charge of £21.0 million (last year: charge of £5.4 million) arising as a result of the Group’s 

restructuring programmes and a charge of £4.3 million relating to employee profit sharing agreements on the sale of 

property in France, which have been presented as adjusting items. During the 52 weeks to 28 March 2020 a credit of 

£6.2 million was recognised as an adjusting item related to the reversal of accrued costs for share-based payments no 

longer expected to vest as a result of COVID-19. Refer to note 6 for further details. 

The average number of full-time equivalent employees (including executive directors) during the year was as follows:  

EMEIA1 
Americas 

Asia Pacific 

Total 

1.  EMEIA comprises Europe, Middle East, India and Africa. 

Number of employees

52 weeks to 
27 March 
2021 
4,819 

52 weeks to
28 March
2020 
5,199

1,410 

3,005 

9,234 

1,730

2,963

9,892

Shares and share options granted to directors and employees 

The Group operates a number of equity-settled share-based compensation schemes for its directors and employees. 

Details of each of these schemes are set out in this note. The share option schemes have been valued using the Black-

Scholes option pricing model. The share awards have been valued using the closing price of an ordinary share at the 

date of grant.  

The key inputs used in the Black-Scholes pricing model to determine the fair value include the share price at the 

commencement date; the exercise price attached to the option; the vesting period of the award; an appropriate risk-

free interest rate; a dividend yield discount for those schemes that do not accrue dividends during the course of the 

vesting period; and an expected share price volatility, which is determined by calculating the historical annualised 

standard deviation of the market price of Burberry Group plc shares over a period of time, prior to the grant, 

equivalent to the vesting period of the option.  

Where applicable, cash settled equity swaps have been entered into to cover future employer’s national insurance 

liability (or overseas equivalent) that may arise in respect of these schemes.  

277 
277

 
 
 
 
Financial Statements  |  Notes to the Financial Statements 

29. Employee costs continued 
Shares and share options granted to directors and employees continued 

The Burberry Share Plan 2020 (‘the BSP’) 

The BSP was approved by shareholders and adopted by the Company in the year ended 27 March 2021 to replace the 

Burberry Group plc Executive Share Plan (‘ESP’) as the Group’s main long-term incentive plan. 

Under the BSP, participants were awarded either conditional share awards or phantom awards, up to a maximum 

value of three times base salary per annum. Awards may be subject to performance underpins. If the Company does 

not meet one or more of the performance underpins over the relevant vesting period, the Remuneration Committee 

would consider whether it is appropriate to scale back the level of pay-out under the BSP award. For the 2020 BSP 

awards made to the executive directors, 1/3 of the award will vest on the third anniversary of the grant date, 1/3 of 

the award will vest on the fourth anniversary of the grant date and the remaining balance of the award will vest on the 

fifth anniversary of the grant date. 

Awards made to senior employees will not be subject to performance conditions or underpins and will vest in full on 

the third anniversary of the grant date, subject to continued employment. 

During the year, the following grants were made under the BSP: 

Date of grant 
20 August 2020 

Options granted 
1,026,228

Fair 
value  
Participant group
£14.06  Management

Performance conditions/underpins
Continued service

20 August 2020 

191,400 

£14.06  Executive Directors  Underpins: Total revenue 

ROIC

Brand and sustainability 

19 November 2020  7,197 

£16.03  Management

Continued service

23 November 2020  268,831 

£16.24  Senior Management Continued service

Targets

Threshold  Maximum
N/A

N/A 

£2,000m 

WACC 

Reasonable 

progress 

N/A 

N/A 

N/A

N/A

N/A

N/A

N/A

The annual BSP grant usually occurs in July, aligned with the timing of the Group’s performance review process. The 

grant date for the 2020 BSP award was delayed until 20 August 2020. 

The fair values for the above grants is equivalent to the closing price of an ordinary share on the grant date as follows: 

Share price at contract commencement date 

20 August 2020
£14.06

19 November 2020 
£16.03 

23 November 2020
£16.24

Obligations under this plan will be met either by market purchase shares via the ESOP trust or by the issue of ordinary 

shares of the Company. 

Movements in the number of BSP share awards outstanding are as follows: 

Outstanding at start of year 

Granted during the year 

Lapsed and forfeited during the year 

Outstanding at end of year 

Exercisable at end of year 

52 weeks to 
27 March
2021
–

1,493,656

(69,566)

1,424,090

–

278 
278

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

29. Employee costs continued  
Shares and share options granted to directors and employees continued 

The Burberry Share Plan 2020 (‘the BSP’) continued 

Share awards outstanding at the end of the year have the following terms: 

Term of the award 
20 August 2020 – 20 August 2025 

20 August 2020 – 23 July 2023 

19 November 2020 – 19 November 2023 

23 November 2020 – 23 November 2022 

Total 

Number of 
awards as at 
27 March
2021
191,400

956,662

7,197

268,831

1,424,090

The Burberry Group plc Executive Share Plan (‘the ESP’) 

The ESP was approved by the shareholders and adopted by the Company in the year ended 31 March 2015 with the 

final grant made on 27 February 2020.  

Under the ESP, participants were awarded shares, structured as either nil-cost options, conditional share awards or 

phantom awards, up to a maximum value of normally four times base salary per annum. Awards may be subject to a 

combination of non-market performance conditions, including compound annual Group adjusted PBT growth; 

compound annual Group revenue growth; and average retail/wholesale adjusted return on invested capital (‘ROIC’). 

Performance conditions will be measured over a three-year period from the last reporting period prior to the grant 

date. Each performance condition will stipulate a threshold and maximum target. The portion of the scheme relating 

to each performance target will vest 25% if the threshold target is met, and then on a straight-line basis up to 100% 

if the maximum target is met. The portion of the scheme relating to each performance target for the Senior 

Leadership Team for awards made in the prior year will vest 15% if the threshold target is met. Dependent on the 

outcome of the performance conditions, 50% of the award will vest on the third anniversary of the grant date, and the 

remaining 50% of the award will vest on the fourth anniversary of the grant date. 

Awards made to the Senior Leadership Team are subject to all three non-market performance conditions and are 

measured 50% based on annual Group adjusted PBT growth; 25% based on annual Group revenue growth; and 25% 

based on adjusted retail/wholesale ROIC.  

The non-market performance conditions for 2018 ESP awards which have not vested are as follows: awards made to 

senior management are subject to two non-market performance conditions and will be measured 50% based on 

annual adjusted Group PBT growth and 50% based on annual Group revenue growth. The non-market performance 

conditions for 2019 ESP awards which have not vested are as follows: awards made to senior management are subject 

to three non-market performance conditions and will be measured 50% based on annual adjusted Group PBT growth 

and 25% based on annual Group revenue growth and 25% based on adjusted retail/wholesale ROIC. 

Awards made to management will not be subject to performance conditions apart from continued service during the 

vesting period. 

279 
279

 
Financial Statements  |  Notes to the Financial Statements 

29. Employee costs continued 
Shares and share options granted to directors and employees continued 

The Burberry Group plc Executive Share Plan (‘the ESP’) continued 

The threshold and maximum targets for the ESP awards that are still within the initial vesting period as at 27 March 

2021 are: 

Year of grant 
FY17/18 

Participant group 
Management 

Performance conditions
Continued service

FY18/19 

FY18/19 

Management 

Continued service

Senior 

3-year growth in Group adjusted PBT 

Number of awards 
outstanding as at  
27 March 2021 
63,101 

131,354 

Management 

3-year growth in Group revenue

523,728 

FY18/19 

Senior Leadership 

3-year growth in Group adjusted PBT 

Team 

3-year growth in Group revenue 

3-year average retail/wholesale adjusted ROIC

FY19/20 

Management 

Continued service

FY19/20 

Senior 

3-year growth in Group adjusted PBT 

Management 

3-year growth in Group revenue

FY19/20 

Senior 

3-year growth in Group adjusted PBT 

Management 

3-year growth in Group revenue

468,300 

164,555 

680 

3-year average retail/wholesale adjusted ROIC

723,842 

FY19/20 

Senior Leadership 

3-year growth in Group adjusted PBT 

Team 

3-year growth in Group revenue 

3-year average retail/wholesale adjusted ROIC

451,836 

Targets

Threshold 
N/A 

Maximum
N/A

N/A 

– 

1.0% 

– 

1.0% 

13.5% 

N/A 

– 

1.0% 

4.0% 

3.0% 

13.5% 

4.0% 

3.0% 

13.5% 

N/A

7.5%

5.5%

7.5%

5.5%

17.0%

N/A

7.5%

5.5%

12.0%

8.0%

17.0%

12.0%

8.0%

17.0%

Obligations under this plan will be met either by market purchase shares via the ESOP trust or by the issue of ordinary 

shares of the Company. 

Movements in the number of ESP share awards outstanding are as follows: 

Outstanding at start of year 

Granted during the year 

Lapsed and forfeited during the year 

Exercised during the year 

Outstanding at end of year 

Exercisable at end of year 

Share awards outstanding at the end of the year have the following terms: 

Term of the award 
22 July 2015 – 22 July 2025 

18 November 2015 – 18 November 2025 

30 January 2017 – 30 January 2027 

31 July 2017 – 31 July 2027 

27 November 2017 – 27 November 2027 

31 July 2018 – 31 July 2028 

19 November 2018 – 19 November 2028 

31 July 2018 – 31 July 2028 

31 July 2019 – 31 July 2029 

20 November 2019 – 20 November 2029 

27 February 2020 – 27 February 2030 

Total 

280 
280

52 weeks to  
27 March 
2021 
4,441,274 

52 weeks to 
28 March
2020
4,997,807

–  

1,619,767

(1,586,130) 

(1,980,421)

(163,731) 

(195,879)

2,691,413 

4,441,274

164,017 

103,415

Number of  
awards as at  
27 March 
2021 
23,720 

395 

101,627 

101,376 

Number of 
awards as at 
28 March
2020
28,508

988

184,761

1,451,362

–  

25,598

1,104,278 

1,190,527

19,104 

680 

22,104

680

1,309,733 

1,490,709

7,859 

22,641 

23,396

22,641

2,691,413 

4,441,274

 
 
 
 
 
 
 
 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

29. Employee costs continued 
Shares and share options granted to directors and employees continued 

One-off awards 

The Company grants options in respect of ordinary shares with a £nil exercise price or conditional share awards as 

one-off awards. Some of these awards vest in tranches, which vary by award, and are dependent upon continued 

employment over the vesting period, as well as key strategic performance objectives linked to long-term growth for 

certain awards. 

During the year, conditional share awards over 26,184 ordinary shares were granted as two one-off awards.  

On 19 November 2020, conditional share awards over 19,967 ordinary shares were granted which will vest in the 

following manner: 43% vested immediately, 33% will vest on 17 May 2021 and the balance will vest on 21 November 

2022. The second conditional share award granted on 19 November 2020 over 6,217 ordinary shares will vest in the 

following manner: 57% will vest on 23 November 2021 and the balance will vest on 21 November 2022. 

The fair values for the above grants have been determined by applying the closing price of an ordinary share on the 

grant date. The key factors used in determining the fair value were as follows: 

Share price at contract commencement date 

Movements in the number of one-off share awards outstanding are as follows: 

Outstanding at start of year 

Granted during the year 

Lapsed and forfeited during the year 

Exercised during the year 

Outstanding at end of year 

Exercisable at end of year 

Share awards outstanding at the end of the year have the following terms: 

Term of the award 
18 November 2015 – 18 November 2025 

30 January 2017 – 22 December 2026 

30 January 2017 – 30 January 2027 

08 February 2018 – 07 February 2028 

31 July 2018 – 31 July 2028 

12 February 2019 – 12 February 2029 

19 February 2020 – 21 November 2022 

Total 

Other schemes 

19 November 2020
£16.03

52 weeks to  
27 March 
2021 
865,473 

26,184 

–  

(106,286) 

785,371 

83,611 

52 weeks to 
28 March
2020
909,998

–

(3,303)

(41,222)

865,473

157,903

Number of  
awards as at  
27 March 
2021 
17,974 

22,539 

–  

34,696 

667,626 

24,937  

17,599 

Number of 
awards as at 
28 March
2020
26,318

22,539

73,000

34,696

667,626

41,294

–

785,371 

865,473

The Group also grants to employees options under Savings-Related Share Option Schemes (‘Sharesave’) and free 

shares under an All Employee Share Plan. In the 52 weeks to 27 March 2021 and the 52 weeks to 28 March 2020, 

options were granted under Sharesave with a three-year and five-year vesting period.  

Additional awards were granted under an All Employee Share Plan, offering employees awards of ordinary shares in 

the Company at a £nil exercise price. All awards vest after three years and the vesting of these share awards is 

dependent on continued employment over the vesting period. 

The charge for these schemes is not significant to the Group.  

281 
281

 
 
 
Financial Statements  |  Notes to the Financial Statements 

30. Related party transactions 
Transactions between the Company and its subsidiaries, which are related parties of the Company, have been 

eliminated on consolidation and are not disclosed in this note. Total compensation in respect of key management, 

who are defined as the Board of Directors and certain members of senior management, is considered to be a related 

party transaction. 

The total compensation in respect of key management for the year was as follows: 

Salaries, short-term benefits and social security costs

Termination benefits 

Share-based compensation (all awards and options settled in shares)

Total  

There were no other material related party transactions in the year. 

52 weeks to 
27 March 
2021 
£m 
7.8 

52 weeks to
28 March
2020
£m
7.9

0.5 

1.5 

9.8 

–

(0.8)

7.1

282 
282

 
 
 
 
Financial Statements  |  Notes to the Financial Statements  

31. Subsidiary undertakings and investments 
In accordance with Section 409 of the Companies Act 2006 a full list of related undertakings as at 27 March 2021, 

including their country of incorporation and percentage share ownership, is disclosed below. Unless otherwise stated, 

all undertakings are indirectly owned by Burberry Group plc and operate in the country of incorporation. All the 

subsidiary undertakings have been consolidated as at 27 March 2021.  

Holding 
(%) 
100 

Registered 
Office
1

Company name 
Burberry Pacific Pty Ltd  

Burberry (Austria) GmbH  
Sandringham Bahrain SPC W.L.L.2  
Burberry Antwerp NV 

Country/territory
of incorporation
Australia

Austria

Bahrain

Belgium

Burberry Brasil Comércio de Artigos de Vestuário e 

Brazil 

Acessórios Ltda  

Burberry Canada Inc 

Burberry (Shanghai) Trading Co., Ltd 

Burberry Czech Rep s.r.o.  

Burberry France SASU  

Burberry (Deutschland) GmbH 

Burberry Asia Holdings Limited  

Burberry Asia Limited  

Burberry China Holdings Limited  

Canada

China

Czech Republic

France

Germany

Hong Kong SAR

Hong Kong SAR

Hong Kong SAR

Burberry Hungary Kereskedelmi Korlátolt Felelősségű 

Hungary 

Társaság  

Burberry India Private Limited 

India 

Burberry Ireland Investments Unlimited Company  

Ireland 

Burberry Ireland Limited  

Burberry Italy (Rome) S.R.L.  
Burberry Italy S.R.L.1  
Burberry Manifattura S.R.L.  

Burberry Japan K.K.  

Burberry Kuwait General Trading Textiles and 
Accessories Company \With Limited Liability3  
Burberry Macau Limited  

Burberry (Malaysia) Sdn. Bhd. 

Horseferry México S.A. de C.V.  

Ireland

Italy

Italy

Italy

Japan

Kuwait 

Macau SAR

Malaysia

Mexico 

Interest
Ordinary shares  

Ordinary shares 

Ordinary shares 

Ordinary shares 

Quota 

Common shares 

Equity interest 

Ordinary shares 

Ordinary shares 

Ordinary shares 

Ordinary shares 

Ordinary shares 

Ordinary shares 

Ordinary shares 

Ordinary shares 

Ordinary A shares 

Ordinary B shares 

Ordinary shares 

Quota

Quota

Quota

Ordinary shares 

Parts 

Quota

Ordinary shares 

Ordinary (fixed) shares 

Ordinary (variable) 

shares

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

51 

100 

100 

100 

100 

100 

100 

100 

49 

100 

100 

100 

100 

Horseferry México Servicios Administrativos, S.A.  

Mexico 

Ordinary (fixed) shares 

100 

de C.V.  

Burberry Netherlands B.V.  

Burberry New Zealand Limited 
Burberry Qatar W.L.L3  
Burberry Korea Limited  

Burberry Retail LLC  

Netherlands

New Zealand

Qatar

Ordinary shares 

Ordinary shares 

Ordinary shares 

Republic of Korea

Common stock 

Russian Federation

Participatory share 

Burberry Saudi Company Limited  

Kingdom of Saudi Arabia Ordinary shares 

Burberry (Singapore) Distribution Company PTE Ltd  Singapore

Burberry (Spain) Retail S.L.  

Burberry Latin America Holdings S.L.  
Burberry (Suisse) SA1  
Burberry (Taiwan) Co., Ltd  

Burberry (Thailand) Limited 

Spain

Spain

Switzerland

Taiwan

Thailand

283 
283

Ordinary shares 

Ordinary shares 

Ordinary shares 

Ordinary shares 

Common shares 

Common shares 

100 

100 

49 

100 

100 

100 

100 

100 

100 

100 

100 

100 

2

3

4

5

6

7

8

9

10

11

11

11

12

13

14

15

16

16

17

18

19

20

21

22

22

23

24

25

26

27

28

29

30

30

31

32

33

 
 
 
Holding 
(%) 
100 

Registered 
Office
34

100 

49 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

100 

35

36

37

37

37

37

37

37

37

37

37

37

37

37

37

37

37

37

37

37

37

37

37

37

38

38

39

39

39

39

Financial Statements  |  Notes to the Financial Statements 

31. Subsidiary undertakings and investments continued 

Country of
incorporation
Turkey 

Interest
Ordinary shares 

United Arab Emirates

Ordinary shares

United Arab Emirates

Ordinary shares

Company name 
Burberry Turkey Giyim Toptan Ve Perakende 

Satış Limited Şirketi  

Burberry FZ-LLC  
Burberry Middle East LLC3  
Burberry (Espana) Holdings Limited 

Burberry (No. 7) Unlimited  

Burberry (UK) Limited  
Burberry Beauty Limited1  
Burberry Distribution Limited 
Burberry Europe Holdings Limited1  
Burberry Finance Limited  
Burberry Haymarket Limited1 
Burberry Holdings Limited  
Burberry International Holdings Limited1  
Burberry Latin America Limited  

Burberry Limited  

Burberry London Limited  

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

Burberry Treasury Limited  
Burberrys Limited1 
Hampstead (UK) Limited1  
Sweet Street Developments Limited  
The Scotch House Limited1 
Thomas Burberry Holdings Limited1  
Thomas Burberry Limited1 
Woodrow-Universal Limited1 
United Kingdom
Woodrow-Universal Pension Trustee Limited1   United Kingdom
Burberry (Wholesale) Limited  

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United States 

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Ordinary shares

Class X common stock 

Class Y common stock 

Burberry Limited  

United States 

Class X common stock 

Burberry North America, Inc. 

Burberry Warehousing Corporation  

Castleford Industries, Ltd.  

Castleford Tailors, Ltd.  

1.  Held directly by Burberry Group plc. 

United States

United States

United States

United States

Class Y common stock 

Common stock

Common stock

Series A common stock  

Common stock

2.  The Group has an indirect holding of 100% of the issued share capital through a nominee.  

3. The Group has a 100% share of profits of Burberry Middle East LLC as well as a 100% and 88% share of profits in Burberry Middle East 

LLC’s subsidiaries in Kuwait and Qatar respectively. The Group has the power to control these companies under the agreements relating to 

Burberry Middle East LLC.  

284 
284

 
 
 
Financial Statements  |  Notes to the Financial Statements  

31. Subsidiary undertakings and investments continued 
Ref 
1 

Registered office address 
Level 5, 343 George Street, Sydney NSW 2000, Australia

2 

3 

4 

5 

6 

7 

8 

9 

10 

11 

12 

13 

14 

15 

16 

17 

18 

19 

20 

21 

22 

23 

24 

25 

26 

27 

28 

29 

30 

31 

32 

33 

34 

35 

36 

37 

38 

39 

Kohlmarkt 2, 1010 Wien, Austria 

Building 1A, Road 365, Manama Center 316, Unit 8, Moda Mall, Manama, Bahrain

Waterloolaan 16, 1000 Brussel, Belgium 

City of São Paulo, State of São Paulo, at Rua do Rocio, 350, 3rd Pavement of Condominium Atrium IX, suites No. 31 

and No. 32, 28th subdistrict, Vila Olímpia, CEP 04552-000, Brazil

100 King Street West, 1 First Canadian Place, Suite 1600, Toronto ON M5X 1G5, Canada 

60th Floor (Actual Floor No.53), Wheelock Square, 1717 Nanjing West Road, Shanghai 200040, China 

Praha 1, Pařížská 11/67, PSČ 11000, Czech Republic

56 rue du Faubourg Saint-Honoré, 75008, Paris, France

Königsallee 50, 40212, Düsseldorf, Germany

Suites 2201-02 & 11-14, 22/F Devon House, Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong 

1124 Budapest, Csörsz utca 49-51, Hungary

3 A-1 Taj Apartment, Rao Tula Ram Marg, New Delhi, DL 110022, India

Suite 9, Bunkilla Plaza, Bracetown Business Park, Clonee, Co. Meath., D15 XR27, Ireland

Suite 9, Bunkilla Plaza, Bracetown Office Park, Clonee, Co. Meath., D15 XR27, Ireland

Via Manzoni n.20, 20121, Milano, Italy 

Via delle Fonti n.10, 50018 Scandicci (Fi), Italy

5-14 Ginza 2-chome, Chuo-ku, Tokyo, Japan

Hawali, Tunis Street, Block 93, Plt B, Office No 12, Floor 7, Kuwait 

Avenida Dr. Sun Yat Sen, One Central Building, 1st floor, Shops 125-127, Macau

Level 21, Suite 21.01, The Gardens South Tower, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur, 

Wilayah Persekutuan, Malaysia 

Edgar Allan Poe 85-B, Col. Polanco, Delg. Miguel Hidalgo, Mexico City, 11560, Mexico

Pieter Cornelisz. Hooftstraat 48 H, -50, 1071BZ Amsterdam, Netherlands

KPMG AUCKLAND, 18 Viaduct Harbour Avenue, Auckland, 1010, New Zealand

First Floor, Building No. 660, 54 Al Marikh, Street no. 364, Located near Al Rayyan Municipality South, Doha, Qatar

(Cheongdam-dong) 459, Dosan-daero, Gangnam-gu, Seoul, Republic of Korea

Ulitsa Petrovka, 16, floor 3, Premise I, rooms 47-53, 127051, Moscow, Russian Federation 

Riyadh, Al Olaya District, Akaria Plaza, First Floor, Office No (119), 11411, Kingdom of Saudi Arabia  

391B Orchard Road, #15-02/03, Ngee Ann City, 238874, Singapore

Calle Valencia 640, 08026 Barcelona, Spain

Route de Chêne 30A, c/o L&S Trust Services SA, 1208 Genève, Switzerland

(105) 5F, No. 451, Changchun Rd., Taipei City, Taiwan 

No. 989 Siam Piwat Tower, 12A Floor, Unit B1, B2, Rama I Road, Pathumwan Sub-district, Pathumwan District,  

Bangkok, Thailand 

Reşitpaşa Mahallessi Eski Büyükdere Cad. Windowist Tower Sit. No: 26/1 Sariyer/Istanbul, Turkey 

Dubai Design District, Premises: 301, 312, 313, 314 & 315, Floor: 03, Building: 08, Dubai, United Arab Emirates 

Dubai Design District, Building 8, Level 3, Office number 312 + 313, PO Box 83916, Dubai, United Arab Emirates 

Horseferry House, Horseferry Road, London, SW1P 2AW, United Kingdom

CT Corporation System, 28 Liberty St., New York, New York, 10005, United States 

The Corporation Trust Company, Corporation Trust Center 1209 Orange St, Wilmington, New Castle, DE 19801,  

United States 

285 
285

 
 
 
Financial Statements  |  Notes to the Financial Statements 

32. Transactions with non-controlling interests 
On 11 January 2021 the Group acquired the remaining 25% economic interest in Burberry Saudi Limited Co. which was 

held by Fawaz Abdulaziz Alhokair & Co, a non-Group company, for consideration of SAR 9 million (£1.7 million), 

bringing the Group’s shareholding from 75% to 100%. The impact of this transactions has been presented in the 

financial statements of the Group as a charge taken through the Statement of Changes in Equity of £0.2 million and a 

cash outflow recognised in the Statement of Cash Flows of £1.7 million. Non-controlling interests with a book value of 

£1.5 million were transferred to retained earnings.  

33. Contingent liabilities 
The Group is subject to claims against it and to tax audits in a number of jurisdictions which arise in the ordinary 

course of business. These typically relate to Value Added Taxes, sales taxes, customs duties, corporate taxes, transfer 

pricing, payroll taxes, various contractual claims, legal proceedings and other matters. Where appropriate, the 

estimated cost of known obligations have been provided in these financial statements in accordance with the Group’s 

accounting policies. The Group does not expect the outcome of current similar contingent liabilities to have a material 

effect on the Group’s financial position. 

34. Events after the balance sheet date 
In April 2021, the Group entered into agreements to sell two freehold properties, which are currently owned by the 

Group. One of the properties is held as an investment property at 27 March 2021. The disposal of this property is 

expected to complete in the first half of the next financial year. It has not been presented as held for sale as its net 

book value, being £2.4 million, is not considered significant. The other property is held in property, plant and 

equipment. Its disposal is expected to complete more than 12 months after the balance sheet date and hence it has 

not been classified as held for sale on the balance sheet. 

These disposals are expected to result in net cash proceeds of approximately £17.0 million and profits on disposal of 

approximately £5.0 million in aggregate.  

286 
286

 
 
Financial Statements  |  Five-Year Summary (UNAUDITED) 

FIVE-YEAR SUMMARY (UNAUDITED) 

To end of year  
Revenue by channel 
Retail 

Wholesale 

Retail/Wholesale 

Licensing 

Total revenue 

Profit by channel 
Retail/Wholesale1 
Licensing 
Adjusted operating profit1 

Segmental analysis of adjusted profit1 
Retail/Wholesale gross margin

Retail/Wholesale operating expenses as a percentage 

of sales 
Retail/Wholesale operating margin 
Licensing operating margin 

Total operating margin 

Summary profit analysis 
Adjusted operating profit1 
Net finance income/(expense)1 
Adjusted profit before taxation1 
Adjusting items 

Profit before taxation 

Taxation 

Non-controlling interest 

Attributable profit 

2017
£m
2,127.2

613.9

2018
£m
2,176.3

526.4

2019
£m
2,185.8

487.9

Pro forma5 
2020 
£m 
2,110.2 

475.8 

2020 
£m 
2,110.2 

475.8 

2021
£m
1,909.9

396.0

2,741.1

2,702.7

2,673.7

2,586.0 

2,586.0 

2,305.9

24.9

30.1

46.5

47.1 

47.1 

38.0

2,766.0

2,732.8

2,720.2

2,633.1 

2,633.1 

2,343.9

£m
437.0

21.7

458.7

%
69.6

53.7

15.9

87.1

16.6

£m
458.7

3.7

462.4

(67.6)

394.8

(107.1)

(0.9)

286.8

£m
440.7

25.9

466.6

%
69.1

52.8

16.3

86.0

17.1

£m
466.6

4.3

470.9

(58.3)

412.6

(119.0)

(0.1)

440.6

(101.5)

0.2

293.5

339.3

£m
395.7

42.4

438.1

%
67.9

53.1

14.8

91.2

16.1

£m
438.1

5.1

443.2

£m 
360.8 

43.3 

404.1 

% 
66.8 

52.8 

14.0 

91.9 

15.3 

£m 
404.1 

5.9 

410.0 

£m 
389.8 

43.3 

433.1 

% 
66.8 

51.7 

15.1 

91.9 

16.4 

£m 
433.1 

(19.0) 

414.1 

(2.6)

(245.6) 

(245.6) 

164.4 

(46.0) 

0.1 

118.5 

£m 
947.5 

796.5 

714.8 

127.2 

168.5 

(46.9) 

0.1 

121.7 

£m 
947.5 

796.5 

714.8 

127.2 

£m
361.4

34.5

395.9

%
69.5

53.8

15.7

90.8

16.9

£m
395.9

(30.2)

365.7

124.5

490.2

(114.3)

(0.2)

375.7

£m
840.9

652.6

667.6

144.8

£m 
1,040.5 

£m 
1,040.5 

£m
1,203.2

960.6 

584.9 

960.6 

584.9 

628.0

474.7

% 
-4 

-8 

13.5 

-3 

15.3 

-5 

% 
-4 

-1 

20.0 

-3 

16.4 

-4 

%
-10

-8

17.0

-9

16.9

-14

Retail/Wholesale revenue by product division 

Accessories 

Women’s 

Men’s 
Children’s/Other2 

Retail/Wholesale revenue by destination 

Asia Pacific 
EMEIA3 
Americas 

Financial KPIs 
Total revenue growth4 
Adjusted operating profit growth1, 4 
Adjusted Group return on invested capital (ROIC)1, 6 
Comparable store sales growth
Adjusted operating profit margin1 
Adjusted diluted EPS growth1 

£m
1,033.2

£m
1,046.5

791.9

623.5

292.5

£m
1,069.0

991.2

680.9

808.4

647.3

200.5

£m
1,089.0

975.2

638.5

%
-2

-21

15.4

+1

16.6

+11

%
-1

+5

16.3

+3

17.1

+6

£m
1,012.7

836.8

698.2

126.0

£m
1,104.3

957.4

612.0

%
-1

+0

15.5

+2

16.1

+0

1.  Excludes the impact of adjusting items. Refer to note 2s for the Group’s policy on adjusting items.  

2.  Includes Beauty wholesale revenue up to the disposal of Beauty operations during the year ended 31 March 2018. 

3. EMEIA comprises Europe, Middle East, India and Africa. 

4. Growth rate is year-on-year underlying change, i.e. at constant exchange rates. 

5. The pro forma income statement for 2020 is an estimation of the results for 2020 applying the previous accounting standard for leases, IAS 

17 Leases. The actual results for 2020 are reported applying IFRS 16 Leases.  

6. Prior to 2020, reported ROIC was measured on a retail/wholesale basis. From 2020 onwards, reported ROIC is measured on a Group basis 

and reflects the impact of the adoption of IFRS 16 on the measure. 

287 
287

 
Financial Statements  |  Five-Year Summary (UNAUDITED) 

To end of year  
Earnings and dividends 
Adjusted earnings per  
share – diluted1 
Earnings per share – diluted 

Diluted weighted average 

number of ordinary  

shares (millions) 

Dividend per share (on a 

paid basis) 

2017 
pence 
per share 

2018
pence
per share

2019
pence
per share

77.4 

64.9 

82.1

68.4

82.1

81.7

Pro forma
2020
pence
per share

77.9

29.0

2020 
pence 
per share 

2021
pence
per share

78.7 

29.8 

67.3

92.7

442.2 

429.4

415.1

409.0

409.0 

405.1

37.3 

39.4

41.3

42.8

42.8 

–

To end of year  
Net cash flow 
Adjusted operating profit 

Adjusting items 

Operating profit 
Depreciation and amortisation 
Employee share scheme costs

Decrease/(increase) in inventories 

Decrease/(increase) in receivables 

Increase/(decrease) in payables and provisions 
Other cash items 

Other non-cash items 

Cash flow from operations  

Net interest 

Tax paid 
Net cash flow from operations2
Capital expenditure 

Proceeds from disposal of non-current assets 

Initial direct costs of right-of-use assets 

Payment of lease principal and other lease 

outflows 

Free cash flow 

Proceeds on disposal of Beauty operations and 

related licence 

Acquisitions 

Dividends 

Purchase of shares through share buy-back 

Proceeds from borrowings 

Repayment of borrowings 

Other 

Exchange difference 

Total movement in net cash 

2017
£m
458.7

(64.4)

394.3

151.5

13.1

8.4

19.7

43.6

–

58.0

688.6

3.7

(131.6)

560.7

(104.1)

8.5

–

– 

2018
£m
466.6

(56.3)

410.3

130.5

17.1

37.2

68.1

27.6

0.5

11.2

702.5

5.6

(118.4)

589.7

(106.0)

–

–

–

2019
£m
438.1

(0.9)

437.2

115.8

15.7

(59.3)

(54.6)

54.9

2.5

3.7

515.9

6.3

(110.8)

411.4

(110.6)

–

–

– 

2020 
£m 
433.1 

(244.4) 

188.7 

330.8 

2.8 

27.4 

(9.8) 

(84.0) 

0.2 

168.8 

624.9 

(18.8) 

(150.3) 

455.8 

(148.8) 

3.0  

(5.6) 

(238.1) 

2021
£m
395.9

125.2

521.1

276.7

12.1

20.9

(39.0)

(7.2)

(1.5)

(106.5)

676.6

(27.2)

(58.0)

591.4

(114.8)

27.2

(2.9)

(152.2)

465.1

483.7

300.8

66.3 

348.7

–

(68.8)

(164.5)

(97.2)

–

–

(11.7)

26.0

148.9

149.8

(3.0)

(169.4)

(355.0)

–

–

(8.7)

(14.5)

82.9

0.6

(25.6)

(171.1)

(150.7)

–

–

(10.5)

1.7

(54.8)

– 

(2.7) 

(175.2) 

(150.7) 

300.0 

– 

3.8 

8.5 

50.0 

–

(4.3)

–

–

595.1

(599.8)

2.1

(13.2)

328.6

Net cash 

809.2

892.1

837.3

887.3 

1,215.9

1.  Excludes the impact of adjusting items. Refer to note 2s for the Group’s policy on adjusting items. 

2.  Following the adoption of IFRS 16 in the year ending 28 March 2020, Net cash flow from operations excludes cash outflows for lease 

principal and other lease payments. Free cash flow is presented including these lease payments and hence free cash flow is on a comparable 

basis to prior years. 

288 
288

 
 
 
 
 
 
 
Financial Statements  |  Five-Year Summary (UNAUDITED) 

At end of year 
Balance Sheet 
Intangible assets 

Property, plant and equipment

Right-of-use assets 

Inventories 

Trade and other receivables 

Trade and other payables 

Lease liabilities 

Taxation (including deferred taxation) 

Net cash 

Borrowings 

Other net assets 

Net assets 

Reconciliation of Adjusted  
Group ROIC as reported under IFRS 16
Adjusted operating profit1 
Adjusted profit effective tax rate1 
Adjusted net operating profit after tax1 

2017
£m
170.1

399.6

–

505.3

352.0

(561.0)

–

83.7

809.2

–

(61.1)

1,697.8

2018
£m
180.1

313.6

–

411.8

275.5

2019
£m
221.0

306.9

–

465.1

321.2

(629.0)

(702.2)

–

85.1

892.1

–

(103.8)

1,425.4

–

97.5

837.3

–

(86.8)

1,460.0

2019
£m

2020 
£m 
247.0 

294.9 

834.0 

450.5 

305.8 

(549.8) 

(1,125.5) 

213.9 

887.3 

(300.0) 

(39.3) 

1,218.8 

2020 
£m 
433.1 

22.3% 

336.5 

2021
£m
237.0

280.4

818.1

402.1

321.9

(492.3)

(1,019.6)

148.1

1,215.9

(297.1)

(54.8)

1,559.7

2021
£m
395.9

25.4%

295.3

Net assets 

Adjustments to net assets on adoption of IFRS 16 and 

IFRIC 23 

Deduct cash net of overdrafts

Add back borrowings 
Add back lease debt 

Deduct tax assets 

Operating assets 

Add back net liabilities related to adjusting items:

Deferred consideration  

Restructuring liabilities/other 

Adjusted operating assets 

Average adjusted operating assets 

Adjusted Group ROIC 

1,460.0

1,218.8 

1,559.7

(61.9)

(837.3)

–

1,045.0

(97.5)

1,508.3

21.6

26.7

1,556.6

–

–

– 

(887.3) 

300.0 

1,125.5 

(213.9) 

1,543.1 

18.4 

253.7 

1,815.2 

1,685.9 

20.0% 

–

(1,215.9)

297.1

1,019.6

(148.1)

1,512.4

16.6

128.3

1,657.3

1,736.3

17.0%

1.  Excludes the impact of adjusting items. Refer to note 2s for the Group’s policy on adjusting items. 

289 
289

 
 
 
 
 
Financial Statements  |  Company Balance Sheet 

COMPANY BALANCE SHEET 

Fixed assets 

Investments in subsidiaries 

Current assets 

Trade and other receivables – amounts falling due after more than one year

Trade and other receivables – amounts falling due within one year

Cash at bank and in hand 

Creditors – amounts falling due within one year 

Derivative liabilities maturing within one year 

Net current assets 

Total assets less current liabilities 

Provisions for liabilities 

Borrowings 

Net assets 

Equity 

Called up share capital 

Share premium account 

Capital reserve 

Hedging reserve 

Profit and loss account 

Total equity 

Note

D

E

E

F

G

I

As at 
27 March 
2021 
£m 

1,651.3 

1,651.3 

300.5 

95.0 

0.4 

395.9 

(174.8) 

–  

221.1 

1,872.4 

(1.0) 

(297.1) 

As at
28 March
2020
£m

1,379.8

1,379.8

0.1

445.7

0.7

446.5

(277.9)

(2.2)

166.4

1,546.2

(1.0)

–

1,574.3 

1,545.2

0.2 

223.0 

0.9 

4.6 

1,345.6 

1,574.3 

0.2

220.8

0.9

4.6

1,318.7

1,545.2

Profit for the year was £14.9 million (last year: £199.2 million). The directors consider that, at 27 March 2021, £685.8 

million (last year: £650.6 million) of the profit and loss account is non-distributable. 

The financial statements on pages 290 to 299 were approved and authorised for issue by the Board on 12 May 2021 

and signed on its behalf by: 

Marco Gobbetti 

Chief Executive Officer 

Julie Brown 

Chief Operating and Financial Officer  

290 
290

 
 
 
 
 
 
 
 
 
 
 
 
 
Financial Statements  |  Company Statement of Changes in Equity 

COMPANY STATEMENT OF CHANGES IN EQUITY 

Balance as at 30 March 2019

Profit for the year 

Total comprehensive income for 

the year 

Employee share incentive schemes 

Value of share options granted 

Exercise of share options 

Purchase of own shares 

Share buy-back 

Dividends paid in the year 

Balance as at 28 March 2020

Profit for the year 

Total comprehensive income for 

the year 

Employee share incentive schemes 

Value of share options granted 

Exercise of share options 

Purchase of own shares 

Held by ESOP trusts 

Note

Called up 
share capital
£m
0.2

Share 
premium 
account
£m
216.9

Capital 
reserve
£m
0.9

Hedging 
reserve 
£m 
4.6 

J

–

–

–

–

–

–

–

–

–

3.9

–

–

–

–

–

–

–

–

0.2

220.8

0.9

–

–

–

–

–

–

–

–

2.2

–

–

–

–

–

–

– 

– 

– 

– 

– 

– 

4.6 

– 

– 

– 

– 

– 

Profit 
and loss 
account 
£m 
1,442.6 

199.2 

Total
 equity
£m
1,665.2

199.2

199.2 

199.2

2.8 

– 

2.8

3.9

(150.7) 

(175.2) 

(150.7)

(175.2)

1,318.7 

1,545.2

14.9 

14.9

14.9 

14.9

12.1 

– 

12.1

2.2

(0.1) 

(0.1)

Balance as at 27 March 2021

0.2

223.0

0.9

4.6 

1,345.6 

1,574.3

291 
291

 
 
 
 
 
 
 
 
 
Financial Statements  |  Notes to the Company Financial Statements  

NOTES TO THE COMPANY FINANCIAL STATEMENTS 

A. Basis of preparation 
Burberry Group plc (‘the Company’) is the parent Company of the Burberry Group. Burberry Group plc is a public 

company which is limited by shares and is listed on the London Stock Exchange. The Company’s principal business is 

investment and it is incorporated and domiciled in the UK. The Company is registered in England and Wales and the 

address of its registered office is Horseferry House, Horseferry Road, London, SW1P 2AW. The Company is the 

sponsoring entity of The Burberry Group plc ESOP Trust and The Burberry Group plc SIP Trust (collectively known as 

the ESOP trusts). These financial statements have been prepared by including the ESOP trusts within the financial 

statements of the Company. The purpose of the ESOP trusts is to purchase shares of the Company in order to satisfy 

Group share-based payment arrangements.  

Burberry Group plc and its subsidiaries (‘the Group’) is a global luxury goods manufacturer, retailer and wholesaler. 

The Group also licenses third parties to manufacture and distribute products using the ‘Burberry’ trademarks. All of 

the companies which comprise the Group are controlled by the Company directly or indirectly. 

The financial statements of the Company have been prepared in accordance with Financial Reporting Standard 101 

‘Reduced Disclosure Framework’ (‘FRS 101’). The financial statements have been prepared on a going concern basis 

under the historical cost convention, as modified by derivative financial assets and derivative financial liabilities 

measured at fair value through profit or loss, and in accordance with the Companies Act 2006. As permitted by 

Section 408 of the Companies Act 2006, the Company has not presented its own Income Statement. 

The preparation of the financial statements in conformity with FRS 101 requires the use of certain critical accounting 

estimates. It also requires management to exercise judgement in applying the Company’s accounting policies (refer to 

note C). 

Financial Reporting Standard 101 – reduced disclosure exemptions 

The Company has taken advantage of the applicable disclosure exemptions permitted by FRS 101 in the financial 

statements, which are summarised below: 

Standard 
IFRS 7, ‘Financial Instruments: Disclosures’ 

Disclosure exemption
•  Full exemption

IFRS 13, ‘Fair Value Measurement’ 

•  para 91-99 – disclosure of valuation techniques and inputs used for 

IAS 1, ‘Presentation of the Financial Statements’

fair value measurement of assets and liabilities 

•  para 10(d) – statement of cash flows
•  para 10(f) – a statement of financial position as at the beginning of the 

preceding period when an entity applies an accounting policy 

retrospectively or makes a retrospective statement of items in its 

financial statements, or when it reclassifies items in its financial 

statements

•  para 16 – statement of compliance with all IFRS 
•  para 38 – present comparative information in respect of paragraph 

79(a)(iv) of IAS 1

•  para 38A – requirement for minimum of two primary statements, 

including cash flow statements

•  para 38B-D – additional comparative information 
•  para 111 – cash flow statement information 
•  para 134-136 – capital management disclosures 

IAS 7, ‘Statement of Cash Flows’ 

•  Full exemption

IAS 8, ‘Accounting Policies, Changes  

in Accounting Estimates and Errors’ 

•  para 30-31 – requirement for the disclosure of information when an 
entity has not applied a new IFRS that has been issued but is not yet 

IAS 24, ‘Related Party Disclosures’ 

effective

•  para 17 – key management compensation
•  The requirements to disclose related party transactions entered into 

between two or more members of a group, provided that any 

subsidiary which is a party to the transaction is wholly owned by such a 

member

IAS 36, ‘Impairment of Assets’

•  para 134(d)-134(f) and 135(c)-135(e)

292 
292

 
 
 
 
 
 
 
 
Financial Statements  |  Notes to the Company Financial Statements 

B. Accounting policies 
The following principal accounting policies have been applied in the preparation of these financial statements. These 

policies have been consistently applied to all the years presented, unless otherwise stated:  

Going concern 

The Company financial statements are prepared on a going concern basis as set out in note 1 of the Group 

consolidated financial statements of Burberry Group plc. 

Share schemes 

The Group operates a number of equity-settled share-based compensation schemes, under which services are 

received from employees (including executive directors) as consideration for equity instruments of the Company. 

Instruments used include awards and options. The cost of the share-based incentives is measured with reference to 

the fair value of the equity instruments awarded at the date of grant. Appropriate option pricing models, including 

Black-Scholes, are used to determine the fair value of the option awards made.  

The fair value takes into account the impact of any market performance conditions, but the impact of non-market 

performance conditions is not considered in determining the fair value on the date of grant. Vesting conditions which 

relate to non-market conditions are allowed for in the assumptions used for the number of share awards or options 

expected to vest. The estimate of the number of options expected to vest is revised at each balance sheet date.  

In some circumstances, employees may provide services in advance of the grant date. The grant date fair value is 

estimated for the purpose of recognising the expense during the period between the service commencement period 

and the grant date. 

The grant by the Company of share awards or options over its equity instruments to employees of subsidiary 

undertakings in the Group is treated as a capital contribution. In the Company’s financial statements, the cost of the 

share-based incentives is recognised over the vesting period of the awards as an increase in investment in subsidiary 

undertakings, with a corresponding increase in equity. Where amounts are received from Group companies in relation 

to equity instruments granted to the employees of the subsidiary undertaking, the amount is derecognised from 

investments in Group companies, to the extent that it was initially treated as a capital contribution, with any 

remaining amounts recognised as an increase in equity.  

When options and awards are exercised, they are settled either via issue of new shares in the Company, or through 

shares held in the ESOP trusts, depending on the terms and conditions of the relevant scheme. The proceeds 

received from the exercises, net of any directly attributable transaction costs, are credited to share capital and share 

premium. Share-based payments disclosures relevant to the Company are presented within note 29 to the 

consolidated financial statements. 

Dividend distribution 

Dividend distributions to Burberry Group plc’s shareholders are recognised as a liability in the year in which the 

dividend becomes a committed obligation. Final dividends are recognised when they are approved by the shareholders. 

Interim dividends are recognised when paid. 

Investments in subsidiaries 

Investments in subsidiaries are stated at cost, less any provisions to reflect impairment in value. 

Impairment of investments in subsidiaries 

Investments in subsidiaries are not subject to amortisation and are tested annually for impairment. An impairment 

loss is recognised for the amount by which the carrying value exceeds its recoverable amount. The recoverable amount 

is the higher of an asset’s fair value less costs to sell and value-in-use. For the purpose of assessing impairment, 

assets are grouped at the lowest levels for which there are separately identifiable cash flows (cash generating units). 

Investments for which an impairment has been previously recognised are reviewed for possible reversal of impairment 

at each reporting date. 

293 
293

 
 
Financial Statements  |  Notes to the Company Financial Statements  

NOTES TO THE COMPANY FINANCIAL STATEMENTS 

B. Accounting policies continued 
Taxation 

Tax expense represents the sum of the tax currently payable and deferred tax charge. 

The tax currently payable is based on taxable profit for the year. Taxable profit differs from net profit because it 

excludes items of income or expense which are taxable or deductible in other years and it further excludes items which 

are never taxable or deductible. The current tax liability is calculated using tax rates which have been enacted or 

substantively enacted by the balance sheet date. 

Deferred income tax is recognised, using the liabilities method, on temporary differences arising between the tax 

bases of assets and liabilities and their carrying amounts in the financial statements. However, if the temporary 

difference arises from initial recognition of an asset or liability in a transaction other than a business combination that 

at the time of the transaction affects neither accounting nor taxable profit or loss, no deferred tax will be recognised. 

Deferred tax is determined using tax rates (and laws) that have been enacted or substantively enacted by the balance 

sheet date and are expected to apply when the related deferred income tax asset is realised or the deferred tax 

liability is settled. 

Deferred tax assets are recognised to the extent that it is probable that future taxable profits will be available against 

which the temporary differences can be utilised.  

Financial instruments 

A financial instrument is initially recognised at fair value on the Balance Sheet when the Company becomes a party to 

the contractual provisions of the instrument. A financial asset is derecognised when the contractual rights to the cash 

flow expire or substantially all risks and rewards of the asset are transferred. A financial liability is derecognised when 

the obligation specified in the contract is discharged, cancelled or expires. 

At initial recognition, all financial liabilities are stated at fair value. Subsequent to initial recognition, all financial 

liabilities are stated at amortised cost using the effective interest rate method except for derivatives which are held at 

fair value and which are classified as fair value through profit and loss. Financial assets are classified as either 

amortised cost or fair value through profit and loss depending on their cash flow characteristics. Assets with cash 

flows that represent solely payments of principal and interest are measured at amortised cost. The fair value of the 

financial assets and liabilities held at amortised cost approximate their carrying amount due to the use of market 

interest rates. 

The Company classifies its instruments in the following categories: 

Financial instrument category 
Cash and cash equivalents 

Trade and other receivables 

Trade and other receivables 

Trade and other payables 

Borrowings 

Equity swap contracts 

Note 

E 

E 

F 

G 

Classification 
Amortised cost

Amortised cost

Measurement 
Amortised cost

Amortised cost

Fair value through profit and loss

Fair value through profit and loss

Other financial liabilities

Other financial liabilities

Amortised cost

Amortised cost

Fair value through profit and loss

Fair value through profit and loss

The Company’s primary categories of financial instruments are listed below: 

Cash at bank and in hand 

On the Balance Sheet, cash at bank and in hand comprises cash held with banks. Cash at bank and in hand held at 

amortised cost is subject to impairment testing each period end. 

294 
294

 
 
 
 
Financial Statements  |  Notes to the Company Financial Statements 

B. Accounting policies continued 
Financial instruments continued 

Trade and other receivables 

Trade and other receivables are included in current assets. Trade and other receivables with maturities greater than 

12 months after the balance sheet date are classified in trade and other receivables amounts falling due after more 

than one year. The assessment of maturities of loan receivables takes into consideration any intention to renew the 

loan, where the loan is provided under a facility which has a maturity of more than 12 months from the balance sheet 

date. Most receivables are held with the objective to collect the contractual cash flows and are therefore recognised 

initially at fair value and subsequently measured at amortised cost using the effective interest rate method, less 

provision for impairment. A provision for the expected loss on receivables is established at inception. This is modified 

when there is a change in the credit risk. The amount of the movement in the provision is recognised in the Income 

Statement. 

Cash settled equity swaps are classified as fair value through profit and loss.  

Trade and other payables 

Trade and other payables are included in current liabilities, except for maturities greater than 12 months after the 

balance sheet date. Payables are recognised initially at fair value and subsequently measured at amortised cost using 

the effective interest rate method.  

Borrowings 

Borrowings are recognised initially at fair value, inclusive of transaction costs incurred. Borrowings are subsequently 

stated at amortised cost and the difference between the proceeds (net of transaction costs) and the redemption value 

is recognised in the Income Statement over the period of the borrowings using the effective interest rate method. 

Borrowings are classified in creditors amounts falling due within one year unless the Company has an unconditional 

right to defer settlement of the liability for at least 12 months after the balance sheet date. 

Derivative instruments 

The Company uses equity swap contracts to economically hedge its exposure to fluctuations in the Company’s 

share price which impacts the social security costs payable by Group companies in relation to share-based 

compensation schemes. 

The equity swap contracts are initially recognised at fair value at the trade date and classified as fair value through 

profit and loss. All subsequent changes in fair value are recognised in the Income Statement up to the maturity date.  

Foreign currency translation 

Functional and presentation currency 

Items included in the financial statements are measured using the currency of the primary economic environment in 

which the Company operates (the functional currency). The financial statements are presented in Sterling which is the 

Company’s functional and presentation currency. 

Transactions in foreign currencies  

Transactions denominated in foreign currencies are translated into the functional currency at the exchange rate 

prevailing at the date of the transaction. Monetary assets and liabilities denominated in foreign currencies, which are 

held at the year end, are translated into the functional currency at the exchange rate ruling at the balance sheet date 

(closing rate). Exchange differences on monetary items are recognised in the Income Statement in the period in which 

they arise.  

295 
295

 
 
Financial Statements  |  Notes to the Company Financial Statements  

NOTES TO THE COMPANY FINANCIAL STATEMENTS 

B. Accounting policies continued 
Called up share capital  

Called up share capital is classified as equity. Incremental costs directly attributable to the issue of new shares or 

options are shown in equity as a deduction, net of tax, from the proceeds. 

Where the Company purchases its own equity share capital (treasury shares), the consideration paid, including any 

directly attributable incremental costs, is deducted from equity attributable to owners of the Company until the 

shares are cancelled, reissued or disposed of. Where such shares are subsequently sold or reissued, any consideration 

received, net of any directly attributable incremental transaction costs and the related income tax effects, is included 

in equity attributable to owners of the Company. 

C. Key sources of estimation uncertainty and judgements 
Key sources of estimation uncertainty 

Preparation of the financial statements in conformity with FRS 101 requires that management make certain estimates 

and assumptions that affect the reported revenues, expenses, assets and liabilities and the disclosure of contingent 

liabilities. If in the future such estimates and assumptions, which are based on management’s best estimates at the 

date of the financial statements, deviate from actual circumstances, the original estimates and assumptions will be 

updated as appropriate in the period in which the circumstances change. 

Estimates are continually evaluated and are based on historical experience and other factors, including 

expectations of future events that are believed to be reasonable under the circumstances. There were no key sources 

of estimation uncertainty for the 52 weeks to 27 March 2021. 

Key judgements in applying the Company’s accounting policies 

Judgements are those decisions made when applying accounting policies which have a significant impact on the 

amounts recognised in the Company’s financial statements. Further details of the Company’s accounting policies are 

provided in note B. There were no key judgements arising in the current year or prior year that have a significant 

impact on the amounts recognised in the Company’s financial statements for the 52 weeks to 27 March 2021 and the 

52 weeks to 28 March 2020. 

D. Investments in subsidiaries 

As at 28 March 2020 

Additions 

Impairment charges 

As at 27 March 2021 

£m
1,379.8

334.9

(63.4)

1,651.3

During the year, the Company’s investments in Thomas Burberry Limited and Hampstead (UK) Limited were impaired 

by £44.1 million and £19.3 million respectively. The recoverable amount of these investments at 27 March 2021 was 

£nil. The Company also increased its investments in Burberry Haymarket Limited by £291.7 million, Burberry Italy SRL 

by £31.6 million and Burberry Limited by £11.6 million. 

The Company has reviewed the recoverable value of its investments to identify if there is any indication of impairment 

of the carrying value. Where applicable, the value in use has been estimated using management’s best estimates of 

future cash generation of its investments. 

The Company has not impaired the carrying value of its investments, other than as noted above, as their cash 

generation in the long-term is considered sufficient to support the carrying value. The subsidiary undertakings and 

investments of the Burberry Group are listed in note 31 of the Group financial statements. 

296 
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Financial Statements  |  Notes to the Company Financial Statements 

E. Trade and other receivables 

Amounts owed by Group companies 

Prepayments 

Trade and other receivables – amounts falling due after more than one year

Amounts owed by Group companies 

Other financial receivables 

Other non-financial receivables

Prepayments 

Trade and other receivables – amounts falling due within one year

Total trade and other receivables 

All amounts owed by Group companies are interest bearing and unsecured. 

As at  
27 March 
2021 
£m 
300.0 

0.5 

300.5 

90.7 

3.3 

0.2 

0.8 

95.0 

395.5 

As at 
28 March
2020
£m
–

0.1

0.1

445.5

–

–

0.2

445.7

445.8

Amounts owed by Group companies falling due after more than one year are receivable on 21 September 2025. The 

interest rate is 1.125%. Amounts owed by Group companies falling due within one year are receivable on 25 May 2021 

(last year: 17 June 2020), with a facility maturity date of 25 May 2021.  

The Company’s impairment policies and the calculation of the loss allowances under IFRS 9 are detailed in note H. 

F. Creditors  

Amounts owed to Group companies 

Other payables 

Accruals 

Creditors – amounts falling due within one year

Total creditors 

As at  
27 March 
2021 
£m 
174.5 

0.3 

– 

174.8 

174.8 

As at 
28 March
2020
£m
277.5

0.2

0.2

277.9

277.9

Included within amounts owed to Group companies falling due within one year are interest bearing loans of £122.4 

million (last year: £213.6 million). The interest rate earned is based on LIBOR plus 0.9% (last year: 0.5% to 0.9%). 

These loans are unsecured and repayable on 17 June 2021 (last year: 17 June 2020). The remaining amounts are 

unsecured, interest free and repayable on demand. 

G. Borrowings 
On 21 September 2020, Burberry Group plc issued medium term notes with a face value of £300.0 million maturing on 

21 September 2025 (the sustainability bond). Proceeds from the sustainability bond will allow the Group to finance 

projects which support the Group’s sustainability agenda. There are no financial penalties for not using the proceeds 

as anticipated. Interest on the sustainability bond is payable semi-annually. 

During the year ending 27 March 2021 the non-cash changes to borrowings amounted to £0.4 million. 

297 
297

 
 
 
 
 
 
Financial Statements  |  Notes to the Company Financial Statements  

NOTES TO THE COMPANY FINANCIAL STATEMENTS 

H. Credit risk 
The Company’s principal financial instruments comprise cash, borrowings, trade and other receivables and trade and 

other payables arising directly from operations. 

Trade and other receivables  

The trade and other receivables balance comprises of intercompany loans with companies within the Group. These 

Group companies are assessed at each reporting date as to their ability to repay outstanding balances. The 

amounts owed by Group companies at 27 March 2021 comprise £390.7 million owed by Burberry Limited (last year: 

£445.5 million). 

The counterparty credit risk of trade and other receivables is reviewed on a regular basis and assessed for impairment 

as follows: 

At inception the receivable is recorded net of expected 12 month credit losses. If a significant increase in the credit 

risk occurs during the life time, credit losses are recorded in the profit and loss account and the effective interest is 

calculated using the gross carrying amount of the asset. If a loss event occurs, the effective interest is calculated 

using the amortised cost of the asset net of any credit losses.  

The Company’s sole debtor, Burberry Limited, is the holder of the Burberry brand and the main operating company of 

the Group. Based on its liquidity and expected cash generation, the expected 12 months credit loss for Burberry 

Limited trade and other receivables is not considered to be significant. As a result, no impairment has been recorded 

for amounts owed by Group companies as at 27 March 2021. 

Other financial assets 

With respect to credit risk arising from other financial assets, which comprise cash and certain other receivables, the 

Company’s exposure to credit risk arises from the default of the counterparty with a maximum exposure equal to the 

carrying value of these instruments. The Company has policies that limit the amount of credit exposure to any 

financial institution and only deposits funds with independently rated financial institutions with a minimum rating of 

‘A’ other than where required for operational purposes.  

I. Called up share capital 
Allotted, called up and fully paid share capital 
Ordinary shares of 0.05p (last year: 0.05p) each 

As at 28 March 2020 

Allotted on exercise of options during the year 

As at 27 March 2021 

Number 

404,705,886 

158,473 

404,864,359 

£m

0.2

–

0.2

The Company has a general authority from shareholders, renewed at each Annual General Meeting, to repurchase 

a maximum of 10% of its issued share capital. During the 52 weeks to 27 March 2021, the Company did not enter into 

any share buy-back agreements (last year: £150.0 million). Own shares purchased by the Company, as part of a share 

buy-back programme, are classified as treasury shares and their cost offset against the profit and loss account. When 

treasury shares are cancelled, a transfer is made from the profit and loss account to the capital redemption reserve, 

equivalent to the nominal value of the shares purchased and subsequently cancelled. In the 52 weeks to 27 March 

2021, no treasury shares were cancelled (last year: 7.2 million treasury shares with a nominal value of £3,600).  

The cost of shares purchased by ESOP trusts are offset against the profit and loss account, as the amounts paid 

reduce the profits available for distribution by the Company. 

As at 27 March 2021, the amount of own shares held by ESOP trusts and offset against the profit and loss account 

is £12.9 million (last year: £19.5 million). As at 27 March 2021, the ESOP trusts held 0.8 million shares (last year: 

1.2 million) in the Company, with a market value of £15.0 million (last year: £15.7 million). In the 52 weeks to 

27 March 2021 the ESOP trusts and the Company have waived their entitlement to dividends of £nil 

(last year: £1.0 million). 

The capital reserve consists of the capital redemption reserve arising on the purchase of own shares. 

298 
298

 
Financial Statements  |  Notes to the Company Financial Statements 

J. Dividends 

Prior year final dividend paid £nil per share (prior year: 31.5p)

Interim dividend paid £nil per share (prior year: 11.3p)

Total  

52 weeks to 
27 March 
2021 
£m 
– 

– 

– 

52 weeks to 
28 March 
2020
£m
129.2

46.0

175.2

A final dividend in respect of the 52 weeks to 27 March 2021 of 42.5p (last year: £nil) per share, amounting to 

£171.9 million, has been proposed for approval by the shareholders at the Annual General Meeting subsequent to the 

balance sheet date. The final dividend has not been recognised as a liability at the year end and will be paid on  

6 August 2021 to the shareholders on the register at the close of business on 2 July 2021. The ex-dividend date is 1 

July 2021 and the final day for dividend reinvestment plan (‘DRIP’) elections is 16 July 2021. 

K. Financial guarantees 
On 25 November 2014, the Group entered into a £300.0 million multi-currency revolving credit facility with a 

syndicate of banks. In March 2020, the Group drew down on this facility in full. On 9 June 2020 the Group repaid this 

facility in full. On 18 June 2020 the Group extended the facility for 12 months, and it now matures in November 2022. 

A waiver for the existing leverage covenant for the periods ending up to and including 25 September 2021 and a 

restriction on shareholder distributions during the period of the waiver, which the Group can opt out of prior to 

25 September 2021, was agreed. As a result of the intention to declare a final dividend, the Group will need to opt out 

of the waiver prior to the Annual General Meeting in July 2021. 

The Group is in compliance with the financial leverage and other covenants within this facility, taking into account the 

waiver referred to above, and has been in compliance throughout the financial year. The Group expects to be in 

compliance with the covenants, as required, when the waiver is opted out of before the Annual General Meeting. 

The companies acting as guarantor to the facility consist of Burberry Group plc, Burberry Limited, Burberry Asia 

Limited, Burberry (Wholesale) Limited (US) and Burberry Limited (US). Based on the liquidity and expected cash 

generation of Burberry Limited, the expected credit loss in respect of these financial guarantees, as at 27 March 2021, 

is not considered to be significant. As a result, no liability has been recorded (last year: £nil). 

A potential liability may arise in the future if one of the Group members defaults on these loan facilities. Each 

guarantor, including Burberry Group plc, would be liable to cover the amounts outstanding, including principal and 

interest elements. 

L. Audit fees 
The Company has incurred audit fees of £0.1 million for the current year which are borne by Burberry Limited (last 

year: £0.1 million). 

M. Employee costs 
The Company has no employees and therefore no employee costs are included in these financial statements for the 

52 weeks to 27 March 2021 (last year: £nil). 

299 
299

 
 
Shareholder Information

SHAREHOLDER 
INFORMATION

General shareholder enquiries
Enquiries relating to shareholdings, such as the transfer 

Website
The investor section of Burberry Group plc’s 

of shares, change of name or address, lost share 

website, Burberryplc.com, contains a wide range of 

certificates or dividend cheques, should be referred to 

information including:

the Company’s Registrar at:

Equiniti 

Aspect House 

•  Regulatory news

•  Share price information

•  Dividend history, share analysis and the investment 

Spencer Road, Lancing West Sussex, BN99 6DA 

calculator

Tel: 0371 384 2839 (Lines are open 8.30am to 5.30pm, 

•  Financial results announcements

Monday to Friday.) 

•  Frequently asked questions

Please dial +44 121 415 7047 if calling from outside 

the UK or see help.shareview.co.uk for 

It is also possible to sign up to receive email alerts for 

additional information.

RNS news and press releases relating to Burberry Group 

American Depositary Receipts
We have a sponsored Level 1 American Depositary 

Receipt (ADR) programme to enable USA investors to 

plc at www.burberryplc.com/en/alerts.html.

Annual General Meeting
Our AGM will be held at Horseferry House 2, 1a Page 

purchase ADRs in US Dollars. Each ADR represents one 

Street, London, SW1P 2PQ, on Wednesday, 14 July 2021. 

Burberry ordinary share.

The Notice of Meeting, which includes details of the 

business to be conducted at the meeting, is available on 

For queries relating to ADRs in Burberry, please use the 

our Company website at Burberryplc.com.

following contact details:

BNY Mellon Shareowner Services 

restrictions on public gatherings that are in place at the 

P.O. BOX 505000 Louisville, KY 40233-5000 

date of approval of the Annual Report and may continue 

Tel: toll free within the USA: +1 888 269 2377 

to be in place on 14 July 2021, we are proposing to hold 

Tel: international: +1 201 680 6825 

the AGM with the minimal quorum present and provide 

Email enquiries: shrrelations@cpushareownerservices.com  

shareholders with a virtual meeting platform where they 

Due to the uncertainty surrounding COVID-19 and the 

Website: www.mybnymdr.com

will be able to watch the proceedings of the meeting and 

have the opportunity to submit questions to the Board 

Managing your shares online
Shareholders and employees can manage their Burberry 

(for further details see Notice). As such, we strongly 

discourage shareholders from physically attending the 

holdings online by registering with Shareview, a secure 

meeting and to submit their Form of Proxy electronically 

online platform provided by Equiniti. Registration is a 

or by post appointing the Chairman of the meeting to 

straightforward process and allows shareholders to:

vote on their behalf. 

•  access information on their shareholdings, including 

The voting results for the 2021 AGM will also be 

share balance and dividend information

accessible on Burberryplc.com shortly after the meeting.

•  sign up for electronic shareholder communications

•  buy and sell shares

•  update their records following a change of address

Our privacy policy
Please see the privacy policy on www.burberryplc.com/

•  have dividends paid into their bank account

en/investors/shareholder-centre/shareholder-privacy-

•  vote by proxy online in advance of general meetings 

notice.html for details on how Burberry collects and uses 

of the Company

shareholder personal information.

Burberry encourages shareholders to sign up for 

electronic communication as it allows information to be 

disseminated quickly and efficiently and also reduces 

paper usage, which makes a valuable contribution to our 

global footprint.

300

Shareholder Information

Dividends
Our capital allocation policy remains in place, prioritising 

Dividend Reinvestment Plan
Our Dividend Reinvestment Plan (DRIP) enables 

investment in the long-term growth of our business and 

shareholders to use their dividends to buy further 

dividend distribution to shareholders. However, given the 

Burberry shares. Full details of the DRIP can be obtained 

uncertainty caused by COVID-19, the Board believed it 

from Equiniti.

prudent to protect the Company’s liquidity position and 

an interim dividend was not declared for FY 2020/21. 

Duplicate accounts
Shareholders who have more than one account due to 

A final dividend of 42.5p per share has been proposed 

inconsistency in account details may avoid duplicate 

and, subject to approval at the AGM on 14 July 2021, 

mailings by contacting Equiniti and requesting the 

will be paid according to the following timetable:

amalgamation of their share accounts.

Ex-dividend date:

Final dividend record date:

Deadline for return of DRIP 

mandate forms:

1 July 2021

2 July 2021

Electronic communication
Shareholders may at any time choose to receive all 

shareholder documentation in electronic form via the 

16 July 2021

internet, rather than in paper format. Shareholders 

Final dividend payment date:

6 August 2021

who decide to register for this option will receive an 

email each time a shareholder document is published 

The ADR local payment date will be approximately five 

on the internet. Shareholders who wish to receive 

business days after the proposed dividend payment date 

documentation in electronic form should register online 

for ordinary shareholders.

at www.shareview.co.uk.

Dividends can be paid by BACS directly into a UK bank 

Equiniti offers a range of shareholder information and 

account, with the dividend confirmation being sent to 

services online at www.shareview.co.uk. A textphone 

the shareholder’s address. This is the easiest way for 

facility for those with hearing difficulties is available 

shareholders to receive dividend payments and avoids 

by calling: 0371 384 2255. Lines are open 8.30am to 

the risk of lost or out-of-date cheques. A dividend 

5.30pm, Monday to Friday. 

mandate form is available from Equiniti or online at 

www.shareview.co.uk.

Financial calendar
AGM:

If you are a UK taxpayer, please note that you are 

First quarter trading update:

14 July 2021

16 July 2021 

eligible for a tax-free Dividend Allowance of £2,000 in 

Interim results announcement:

November 2021

each tax year.

Third quarter trading update:
Preliminary results announcement:

January 2022 

May 2022

Any dividends received above this amount will be subject 

to taxation. Dividends paid on shares held within 

pensions and Individual Savings Accounts (ISAs) will 

continue to be tax-free. Further information can be 

found at www.gov.uk/tax-on-dividends.

Dividends payable in foreign currencies
Equiniti is able to pay dividends to shareholder bank 

Registered office
Burberry Group plc  

Horseferry House 

Horseferry Road 

London SW1P 2AW 

Registered in England and Wales 

accounts in over 30 currencies worldwide through the 

Registered Number 03458224 Burberryplc.com

Overseas Payment Service. An administrative fee will 

be deducted from each dividend payment. Further 

details can be obtained from Equiniti or online at  

Share buy-back
The Company has not undertaken a share buy-back in 

www.shareview.co.uk.

FY 2020/21.

301

Shareholder Information

Share dealing
Burberry Group plc shares can be traded through most 

Unauthorised brokers (boiler room scams)
Shareholders are advised to be very wary of any 

banks, building societies or stock brokers. Equiniti offers 

unsolicited advice, offers to buy shares at a discount, or 

a telephone and internet dealing service. Terms and 

offers of free company reports. These are typically from 

conditions and details of the commission charges are 

overseas-based “brokers” who target UK shareholders 

available on request.

offering to sell them what often turn out to be worthless 

or high-risk shares in USA or UK investments. These 

For telephone dealing, please telephone 0345 603 7037 

operations are commonly known as boiler rooms.

between 8.00am and 4.30pm, Monday to Friday, and for 

internet dealing visit www.shareview.co.uk/dealing.

If you receive any unsolicited investment advice, get the 

correct name of the person and organisation, and check 

Shareholders will need their reference number which can 

that they are properly authorised by the FCA before 

be found on their share certificate.

getting involved. This can be done by visiting  

www.fca.org.uk/register/.

ShareGift
Shareholders with a small number of shares, the value of 

If you deal with an unauthorised firm, you will not be 

which makes them uneconomical to sell, may wish to 

eligible to receive payment under the Financial Services 

consider donating their shares to charity through 

Compensation Scheme if things go wrong.

ShareGift, a donation scheme operated by The Orr 

Mackintosh Foundation. A ShareGift donation form 

If you think you have been approached by an 

can be obtained from Equiniti. Further information is 

unauthorised firm, you should contact the FCA consumer 

available at www.sharegift.org or by telephone 

helpline on 0800 111 6768.

More detailed information can be found on the FCA 

website at www.fca.org.uk/consumers/protect-yourself/ 

unauthorised-firms.

on 0207 930 3737.

Tips on protecting your information
•  Keep any documentation that contains your 

shareholder reference number in a safe place and 

shred any unwanted documentation

•  Inform our registrar, Equiniti, promptly when you 

change address

•  Be aware of dividend payment dates and contact the 

Registrar if you do not receive your dividend cheque or, 

better still, make arrangements to have the dividend 

paid directly into your bank account

•  Consider holding your shares electronically in a CREST 

account via a nominee

302

Pages 1-302 are printed on Revive Offset which is made from 100% de-inked pulp recycled fibre.  

The cover of this report is printed on Keaykolour Original. This product is made of recycled materials and 

other controlled sources. Printed in the UK by Pureprint who are a Carbon Neutral Company using their 

technology. Both the manufacturing mills and printer are registered to the Environmental Management 

System ISO14001 and are Forest Stewardship Council® (FSC®) chain-of-custody certified.

The copyright for the image on page 101 is owned by Joël van Houdt.

Disclaimer 

The purpose of this Annual Report is to provide information to the members of Burberry Group plc. This document contains certain 

statements with respect to the operations, performance and financial condition of the Group including among other things, statements  

about expected revenues, margins, earnings per share or other financial or other measures. Forward-looking statements appear in a 

number of places throughout this document and include statements regarding our intentions, beliefs or current expectations and those 

of our officers, Directors and employees concerning, amongst other things, our results of operations, financial condition, liquidity, 

prospects, growth, strategies and the business we operate. By their nature, these statements involve uncertainty and subject to a 

number of risks since future events and circumstances can cause actual results and developments to differ materially from those 

anticipated. The forward-looking statements reflect knowledge and information available at the date of preparation of this document 

and unless otherwise required by applicable law the Company undertakes no obligation to update or revise these forward-looking 

statements. Nothing in this document should be construed as a profit forecast. All members, wherever located, should consult any 

additional disclosures that the Company may make in any regulatory announcements or documents which it publishes. The Company 

and its Directors accept no liability to third parties in respect of this document save as would arise under law of England and Wales. 

This document does not constitute an invitation to underwrite, subscribe for or otherwise acquire or dispose of any Burberry Group plc 

shares, in the UK, or in the USA, or under the USA Securities Act 1933 or any other jurisdiction.

 
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