Camden National
Annual Report 2013

Plain-text annual report

2013 ANNUAL REPORT SELECTED FINANCIAL DATA (Dollars in thousands, except per share data) At or for the year ended December 31st 2013 2012 2011 2010 2009 FINANCIAL CONDITION DATA Investments Loans and loans held for sale Allowance for loan losses Total assets Deposits Borrowings Shareholders’ equity OPERATING DATA Net interest income Provision for credit losses Non-interest income Non-interest expenses Net income SELECTED FINANCIAL RATIOS Return on average assets Return on average equity Return on average tangible equity (non-GAAP) Tier I leverage capital ratio Total risk-based capital ratio Net interest margin Efficiency ratio (non-GAAP) Allowance for credit losses to total loans Net charge-offs to average loans Non-performing assets to total assets PER SHARE DATA Basic earnings per share Diluted earnings per share Dividends declared per share Book value per share Tangible book value per share (non-GAAP) Dividend payout ratio $828,201 1,580,402 21,590 2,603,829 1,813,824 530,092 231,096 $75,475 2,028 27,801 66,333 22,783 0.88% 9.74% 14.55% 9.43% 16.45% 3.20% 62.78% 1.37% 0.22% 1.18% $2.98 2.97 1.08 30.49 23.98 36.30% $802,084 1,563,866 23,044 2,564,757 1,929,469 360,163 233,815 $73,745 3,816 23,412 59,031 23,428 0.98% 10.31% 13.19% 8.94% 15.56% 3.36% 57.45% 1.48% 0.24% 1.13% $3.06 3.05 1.00 30.67 23.68 32.73% $611,998 1,520,089 23,011 2,302,720 1,591,366 456,233 218,876 $75,219 4,735 23,053 55,579 26,177 1.13% 12.16% 15.67% 9.59% 15.95% 3.57% 54.63% 1.52% 0.26% 1.27% $3.41 3.40 1.50 28.56 22.66 44.05% $611,643 1,530,280 22,293 2,306,007 1,515,811 559,919 205,995 $74,290 6,299 20,825 52,937 24,766 1.09% 12.42% 16.40% 8.77% 15.05% 3.60% 55.74% 1.46% 0.28% 1.08% $3.23 3.23 1.00 26.90 20.91 30.95% $539,587 1,526,758 20,246 2,235,383 1,495,807 527,347 190,561 $73,011 8,213 19,423 51,005 22,773 1.00% 12.81% 17.67% 8.17% 13.49% 3.53% 54.26% 1.33% 0.37% 1.13% $2.98 2.97 1.00 24.93 18.86 33.56% For a complete set of consolidated financial statements, refer to the Company’s 2013 Annual Report on Form 10-K. 2 DEAR FELLOW SHAREHOLDERS: Never before has there been a time when so many changes in customer expectations, technology and the regulatory environment aligned to force financial institutions to evolve in order to ensure their future viability and relevance. Some of the changes have emerged over time and are now rapidly accelerating, such as online and mobile banking. Others are more recent, such as the continued evolution of our regulatory environment that was spurred by the financial crisis. Still other changes are more general, such as how we interact and communicate with each other — by text, cell phone or social media. To that end, our strategic efforts in 2013 focused on three major areas: • Repositioning our organization • Leveraging technology • Managing new regulations 3 Karen W. Stanley, Chairman, Board of Directors Gregory A. Dufour, President and Chief Executive Officer T his means Camden National Corporation needs to be prepared to leverage our resources to address the changes we can currently identify, while being nimble to reposition ourselves when the situation requires. Our goal is to provide long-term shareholder value driven by a differentiated customer experience that can evolve in an environment of rapid change. Successful financial institutions will be those who are willing to proactively invest today in order to thrive tomorrow. REPOSITIONING OUR ORGANIZATION Over the past two years, we have taken steps to reposition our organization’s resources in markets that provide better long-term growth potential. This process started in 2012, with the acquisition of 14 branches from Bank of America; strengthening our presence in the cities of Bangor, Lewiston, and Auburn and giving us immediate access to the Augusta, Brewer, and Waterville markets. In 2013, we continued our reshaping with the difficult decision to sell our five branches in Franklin County. These two strategic actions have reoriented our geographic reach and aligned resources to a more focused approach to capitalize on opportunities within our state. We continuously evaluate and identify new growth markets and in March 2014 announced the opening of a Commercial Banking office in Manchester, New Hampshire, our first location outside the state of Maine. The branch transactions impacted the financial results of the Company in the short-term, but better positions the organization for the future. The branch acquisition in 2012 resulted in 55,000 new accounts, 14 new branch locations, 75 additional employees, and $287 million in low-cost deposits. This resulted in increased operating costs in 2013 with the return on investment occurring over time as we fund future loan growth with the acquired deposits. We benefited from the branch divestiture with a one-time pre-tax gain of $2.7 million from the sale of deposits/borrowings of $86 million, and home equity/business loans of $46 million. While the sale of these loans and deposits will impact current earnings, it will serve to protect future earnings based on the economic projections for that region. We also completed several strategic initiatives at Acadia Trust, our wealth management subsidiary, to focus on our core business of managing wealth and administering trusts for families and local non-profit organizations. In 2013, we hired additional qualified local advisors, completed the employee benefits product line divestiture, and outsourced back-office operations and investment management technology. This will enable Acadia Trust to provide an even higher level of customer service while streamlining operations. 4 44 LOCATIONS ACROSS MAINE. Greenville Dover-Foxcroft Milo Bingham Madison Corinth Hermon Hampden Newport Bucksport Old Town Orono Bangor (3) Brewer Ellsworth (2) Jonesport Blue Hill Town Hill Milbridge Waterville Belfast (2) Union Augusta (3) Gardiner Waldoboro Lewiston Auburn Bar Harbor Castine Camden (2) Rockland Stonington Vinalhaven Thomaston Damariscotta Portland Kennebunk Due to the reduced scope of the business and the ultra-competitive environment for wealth management services in Maine, we reassessed the value of our investment in Acadia Trust, which resulted in a $2.8 million write down that was recorded in the fourth quarter. This does not affect the investment performance or client service of Acadia Trust. Instead, as a result of the strategic initiatives described above, both Camden National and Acadia Trust will be more flexible and better able to respond to opportunities for future successes and improved client services. LEVERAGING TECHNOLOGY Technology poses one of the most significant challenges to the banking industry, while at the same time presenting some of the best opportunities. Camden National’s goal is to constantly leverage technology, not just for internal efficiency, but to enhance services, access, and control for our accounts are enrolled in our online banking services, up from 53% in 2012, and 39% of those users are enrolled in online bill pay, up from 26% in 2012. In 2013, we enhanced our self-service offerings by providing convenient and secure access with a variety of banking tools. These include: • Online Account Opening Last year, we introduced online account opening for our checking and savings products. This service allows existing and prospective customers to open new accounts; when it is convenient — even if it is 2 o’clock in the morning. • Enhanced Functioning ATMs We improved our existing ATM services with the introduction of Smart ATMs with enhanced functions, which not only counts your money, but provides a detailed receipt by denomination of bill. You can also make a check deposit, and receive an image of the checks deposited in that transaction. These enhancements allow customers to control when they can deposit funds, as well as provide secure processing of their transaction. Customers have also continued to expand their use of telephone banking services. Either by talking to a member of our customer assistance center or using our 24-hour telephone banking system to check the status of a deposit or their balance. In 2013, our automated telephone banking center assisted over 41,500 people per month. customers. Today, our customers are empowered to conduct their banking with us when and where it is convenient for them, 24 hours a day, 365 days a year; from virtually anywhere in the world. Convenience. Security. Control. Over the past several years, our customers’ usage of online services has steadily increased. The advent of mobile technology and the rapid adoption of smartphones and tablets enables customers to securely conduct their banking business on their schedule. Since we started offering online banking services in the late 1990s, we have seen a steady increase in customer adoption. Currently, over 66% of our retail checking TODAY, OUR CUSTOMERS ARE EMPOWERED TO CONDUCT THEIR BANKING BUSINESS WITH US WHEN AND WHERE IT IS CONVENIENT FOR THEM, 24 HOURS A DAY, 365 DAYS A YEAR; FROM VIRTUALLY ANYWHERE IN THE WORLD. 5 traditional cell phones. Text banking will give all customers the ability to text a code directly to us and receive their current balance, or simply make a transfer. As we progress through 2014, we will continue to evaluate and make improvements to our systems — both internal and external. We remain commited to exeeding customer expectations by providing them the access to bank when and where it is most convenient. 3405 09 MANAGING NEW REGULATIONS Our regulatory environment continues to evolve and Camden National remains committed to meeting those changing requirements. While many of these regulations increase operating costs and make it more difficult for consumers to do business with banks, we strive to serve as the intermediary to our customers in helping them navigate the many regulations that impact their financial well-being. One crucial area is that of protecting our financial system from abuse by criminals and terrorists. Several laws, such as the USA PATRIOT Act, Bank Secrecy Act, and the Anti-Money Laundering Act, are designed to monitor the flows of the financial system and require significant capital and human resources expenditures by financial institutions. During 2013, we implemented a major upgrade in our software in these areas to keep up with new and increasing changes in regulations. We also dedicated additional resources to training and development to ensure we are effective in this critical area. It takes significant dedication of resources to meet the new regulations imposed by the Dodd-Frank Act and other laws. To meet new residential mortgage regulations, we spent over $150,000 on a new mortgage software system, as well as numerous hours of our employees’ time to implement and train on the system. The Consumer Financial Protection Bureau (CFPB) enacted a number of requirements under mortgage reform that included defining the following key mortgage terms: Qualified Mortgage (QM), Non-Qualified Mortgage (NON-QM) and the Ability-To-Repay (ATR), which have all been designed to ensure that consumers can afford their home purchase and any mortgage that they obtain. We believe that many smaller institutions may reduce their residential mortgage lending due to the large investment of capital for new systems and processes to comply, as well as the assumption of risks that these new rules impose. Camden National Bank believes its role as a community bank includes providing homeownership opportunities and mortgage options to its community members and remains dedicated to this business and intends to have loan options that will best fulfill borrower needs. A final regulatory concern surrounds information security and, more recently, debit and credit card breaches. In late 2013, once again, a major national retailer reported that its information security systems were breached, exposing millions of its customers’ financial data to fraudsters. The fact remains that the Durbin Amendment of the Dodd-Frank Act placed price controls on debit card interchange fees, which created a windfall of profits to retailers who have not improved their information security systems. Meanwhile, from both a best practice and regulatory perspective, we have continued to invest in our own information security program and have been encouraging regulators to increase oversight of non-financial institution’s systems in order to protect the U.S. payment system. CAMDEN NATIONAL BANK BELIEVES ITS ROLE AS A COMMUNITY BANK INCLUDES PROVIDING HOMEOWNERSHIP OPPORTUNITIES AND MORTGAGE OPTIONS TO ITS COMMUNITY MEMBERS AND REMAINS DEDICATED TO THIS BUSINESS AND INTENDS TO HAVE LOAN OPTIONS THAT WILL BEST FULFILL BORROWER NEEDS. 7 Photograph from a recent Camden National Bank Mobile Deposit Marketing Campaign Our customers also enjoy the longest call center hours in the state for a Maine-based bank. Our customer assistance center takes over 17,000 calls a month. This is a 7% increase from the prior year and a testament to the high level of service we provide. achieve this goal, we have reallocated technology and operational resources to focus on providing customers with leading edge mobile banking services. In 2014, we are poised to launch a number of enhancements to our current mobile banking platform. Infrastructure Improvements To remain competitive with the evolving banking needs of customers, we made several significant investments and advancements in our technology platform. As our customers require access to their accounts more quickly, we expanded our relationship with Jack Henry and Associates, the provider of our core processing services, and outsourced nightly operational activities. This has reduced our nightly processing time by 42%, which allows customers to access current account information first thing in the morning. Looking Ahead: Mobile Banking As more and more people adopt smartphones and tablets as a way to communicate with each other as well as a way to manage and transact finances, we have dedicated a significant amount of resources to remain a leader in banking technology in the state of Maine. To 6 • Mobile Deposit In March 2014, we rolled out mobile deposit, which permits customers to deposit checks anytime of the day and anywhere there is Internet service. By adding this feature we enhanced our convenience offerings to: in-branch, at the ATM, and deposits via mobile device or tablet. • Mobility Suite The addition of the mobility suite will give customers the ability to enroll in mobile banking directly from their device and provides a tablet- friendly version of the application (app). • Text Banking While we continue to see an increase in smartphone and tablet adoption in the state of Maine, some of our customers still rely on FINANCIAL REVIEW These and many other investments resulted in net income of $22.8 million for 2013, a decline of $645,000 from 2012. Earnings per diluted share were $2.97 for 2013, compared to $3.05 in 2012. Our 2013 results were impacted by the factors previously discussed, while our 2012 results included costs related to the acquisition of the 14 branches. The impact of the past two years can be seen through our performance ratios, which include return on average equity of 9.74% in 2013, compared to 10.31% the previous year, return on average assets of 0.88% in 2013, compared to 0.98% the previous year, and our efficiency ratio of 62.78% in 2013, compared to 57.45% a year ago. Our performance ratios, while still exceeding the median of our national peer group based on the December 31, 2013 Federal Reserve Bank Holding Company Report, are below our historic results. This highlights the financial impact of repositioning our organization for the future. Signs of realizing some of the benefits of our investments can be seen as our loan portfolio grew to approximately $1.6 billion at December 31, 2013, representing organic loan growth of $62.6 million, or 4%, when adjusting for the Franklin County branch divestiture. Camden National’s capital levels exceeded regulatory requirements for well-capitalized institutions in 2013. Our capital generation ability gives us the financial strength to take advantage of opportunities that are in the best interest of our shareholders, including continuing our consistent dividend strategy and repurchase of Camden National common stock. In 2013, we increased the cash dividend to $1.08 per share, representing an 8% increase, and we repurchased 68,145 shares under the stock buyback program. On behalf of the board of directors, management and employees of Camden National, thank you for your continued support. Net income In millions 2009 2010 2011 2012 2013 Total Loans In millions $30 $25 $20 $15 $10 $5 $- $1,600 $1,575 $1,550 $1,525 $1,500 2009 2010 2011 2012 2013 Total Risk Based Capital As a percentage 17.00% 16.00% 15.00% 14.00% 13.00% 12.00% 11.00% 10.00% Karen W. Stanley Chairman, Board of Directors Gregory A. Dufour President and Chief Executive Officer 2009 2010 2011 2012 2013 CAMDEN NATIONAL STAKEHOLDERS *10 or more years of service. Michaelene Achorn * David Ackley Neely Adams Amelia Adolphsen Donna Aleksiewicz * Brittany Alexander Cory Allen Melissa Allen-Ramsdell Heidi Alley Kristin Alley Monica Applebee * Mike Archer Libby Arrico Dodi Austin * Brenda Avery Mary Bailey-Knight * Adam Barbeau Elliott Barry Sheri Bartlett * Paul Bass * Jim Batchelder Harold Batson * Wendy Beal * Cathy Beaudry Linda Bell * Gary Bellegarde Kate Bellmore Christy Bendtson * Cheryl Benoit Cynthia Bergin Jordan Betts Danielle Bilodeau Angela Bishop Carrie Bishop * Bob Blackman Neal Blake Joellyn Blanchard Bonnie Blohm Mary Bonneau * Amanda Bost Anne Boucher * Paula Bourassa * Skyler Bowden Jonathan Boynton Marie Bragdon * Trenna Bragg Sara Breshears Laurie Bridge Mary Bridges Cindi Briggs Jeannine Brooks Wendy Brooks * Dianne Brown Donna Brown * Jill Brown * Lakin Brown Rhonda Brown Suzanne Brown * Tammy Bryant * Victoria Bryant * Scott Buckheit Paula Buehler Hillary Bunker Erica Burakowski April Burch Bill Burch * Haley Burns Heather Burns Ashley Bushwood Jim Butler Corey Buzzell Gina Caivano Alex Campbell Joanne Campbell * Brandi Candage * Marcel Caron * Sierra Carson Brittany Carter-Burpee Lisa Carver * Jennifer Cates Kim Cates * Belinda Chadwick * Jeff Charland Tatiana Chipilova Ashley Chittim Carissa Christie Leanne Churchill Suzanne Cifaldo * Bob Cleveland * Amy Clough Nancy Cobb Kim Cohen Marsha Connors * Brooke Conway Jenny Conway Susanne Cooke Tori Coombs * Kelly Coon Tom Corcoran * Abbey Cosenze Berta Costigan * Nate Cotnoir Casey Couch Mary Crabtree Tia Crawford * Tony Crews Carolyn Crosby * Patti Cross Randy Cruz Kim Cullen Wendy Cummings Jayne Cushman * Kira Cyr Jane Dagley * Marie Daigle Tonya Daigneault Melissa Dalinis Natalie Dame Barbara Dangler * Shannon Daniels Lisa Darling * Nacole Darling Cindy Davis Dawn Davis Tiffani Davis Micah Davis-Johnson Cindy Davis-Pinkham * Craig Day * Jessica Day * Mary-Jo Day * Michael Demchuk * Kenny Demuth Beth DeWitt * Kit Dickey Roy DiLiberto Christy Dines * Cindy Dines * Katy Dodge Roberta Dolbow Darcy Dole * Courtney Donato Paul Doody * Gloria Downs * Jenn Drew Deborah DuBois * Pennie Duff Greg Dufour * Ginger Dunham Michelle Dunn Barbie Earley Greg Eastman Domenic Efter Arissa Egan Amy Eldridge Marcella Eldridge * Linda England Lauren Epstein Tom Estes * Katie Eugley Gino Fanelli Kathy Faulkner * Patti Faulkner * Scott Fernald Cheryl Finley Jasen Fitzgerald Kim Flaherty * Judy Folsom * Tina Foster * Pam Fowler * Jason P. Freeman Jason R. Freeman * Ray Freitag Jo French John Frohock Kelli Fullerton Lillian Funn-Luc * Lisa Gallant Amber Gaouette * Brenda Gatcomb * Stacy Giansiracusa Anne Marie Gilbert Linda Gilbert * Rebecca Gillam * Sara Gilmore Paul Gimlewicz Virginia Gleich Hannah Glover Sharon Goes * Susan Gordon * Mark Graham Alan Grant Candace Gray * Cheryl Gray Peter Greene * Heather Grenier Beth Grierson * Glenn Griffin Becky Grover * Ryan Guite Marcia Guptill * Kim Gwarjanski Stephanie Hackett Marty Hamalainen Barbara Hanson * Andrew Hardin Mercy Hardison Nychole Hare Hilary Harkins Britt Hatch Rachel Hawes * Derek Hayes Kayla Heal Heather Hedberg Samantha Helander * Patti Herrick * Barbora Higgins Sandy Higgins Laura Hiller Elaine Holland * Cyndie Hook * Jaime Hooper Michelle Hopkins-Hallock Wendy Hurlburt * Becky Hutchins * Lisa Ingraham Stefan Iris Danny Jackson * Patty James Ruth Jarrett * Jim Jarvis Nancy Jeffers * Beth Jewell * Penny Johnson Amy Johnston * Lucy Johnston * Colleen Jones * Debbie Jordan Brenda Kelley * Cindy Kelley * Kathryn Kennedy Megan Kennedy Pam Kenniston * Katrina Kimball Barry King * Tracy King Meagan Koskinen Jillian Kritzler Katherine Labbe Jody Landrith * Jolene Lane Mary Lou Lane * Debby Laperle * Diane Leavitt * Cindy LeBlanc * Erin Lee Mindy Leighton * Andrea Leonard * Annagail Libby Justin Lindie Richard Littlefield * Jen Lombardo * Jonathan Long Lisa Look * Nicole Look * Shafay Look Candice Looke Michelle Love Nicole Lovely * Sheila Lynch Carey MacConaugha Betsy Maguire Diane Marion * Lisa Marquis Shannon Marston Marcella Martin * Tiffany Martin Ronda Mason * Lisa Masters * Kristen Matson Steve Matteo * Anne Maurais * Matt Maxwell Donna Maynard Taylor Maynard Jenn Mazurek * Kari McConnell Rob McKay II * Brian McLeod Michell McMahon Robin Melancon-Quimby * Erin Merrill Jared Merritt * Lori Meservey * Charlie Milan Kim Milton * Patty Mitchell * Elaine Moir * Judith Monsen Brenda Monson * Christine Morenzoni Jo Morina-Doran Cathy Morton Carolyn Moss * Chelsea Muir Marybeth Munroe Connor Murphy Peter Murphy Amy Murrietta Jay Muth Natalie Nadeau Josh Nash * Danielle Natale Rich Nickerson Maria Nickles * Tim Nightingale * Stephanie Oiler Brandy Oliver * Patricia Osborne Elizabeth Osmer Janet Page Collette Paine Jennie Palermo Juanita Paparello * Chris Paradis June Parent * Linda Parent Melinda Parker * Kristy Patterson * Bryan Pazereckas Leah Peabody Deborah Pelkey Nancy Pelletier * Cole Pendleton Dawn Pendleton * Brandy Perkins Emily Perkins Jaime Perkins Anna Perry Devon Perry * Calli Peters * Amy Philbrook * Renee Philbrook Peggy Phillips * Amy Pierce Chad Place Brandon Plourde Melinda Polky Alden Poole Claire Power * Meghan Powers Tim Pratt * Bernard Predham * Laura Priestley Pam Prior Carol Rackliff * Alissa Richards Crystal Richards Josephine Richards * Kayla Roberts Laura Roberts Vera Roberts * Nancy Robertson Alisha Robinson Pam Robinson * Sherry Rochefort * Holly Rock Chris Rodgerson * Matt Rodney Beth Rogers * Jennifer Roper Katie Rose Rich Rotella Alexandra Ruby Patricia Rumsey Michelle Ryan Nichole Sabien Susan Sanchez Tammy Sargent * Jessica Sattler Connie Sawyer * Stephen Sawyer Matt Schultz Gabrielle Scribner Julie Sells Sharon Sesling-Labonte * Scott Shields * Valerie Shields * Megan Siegenthaler Gregory Sirois Dave Smith * Nicole Smith Ryan Smith James Snedden Angie Snow * Beverly Snow Palmer Ashley Sodergren Carol Sodergren Crystal Spear * Joanne Spencer * Kelly Sprowl * Sue St Laurent Janet Stanisz * Tori Stewart * Kim Stoddard Josh Stoffel Scott Storgaard Danny Swindler II * Stephen Tall Meghan Tanner Aline Taylor Debra Taylor Sharon Taylor * Traci Tenney * Lori Theriault * Melissa Thissell Steve Thomas Amy Thompson Robin Thompson Sue Thompson * Kevin Throckmorton Olive Tinker * Monica Tolman * Terri Tooley Leah Toulouse * Nancy Tracy Tom Tripp Tim Tunney Katye Vachon Barrie Valley Susan Van Allen Tyler Vane Donnaleen Vanorse- Dinapoli * Denise Vera Brent Vicnaire * Kari Wacome Dixie Wallace * Jayne Wallace * Tena Wallace * Laura Warner Laurie Warzinski Dean Waterman Andrea Watmough * Jessica Webber Susan Weber Julie Webster * Scott Westhrin * Susan Whalen Danika Wheeler Benjamin White Charlie White Eileen Wilkinson Jennie Williams Nate Williams Kimmie Wilson Stephanie Wilson * Rachael Winder Josh Wing Elizabeth Winslow Richard Wolfe Tim Woodhouse Melody Wright * Bonny York Alli Young * Amy Young Mackenzie Young Gabe Zacchai 8 9 CORPORATE INFORMATION BOARD OF DIRECTORS Ann W. Bresnahan Civic Leader Robert J. Campbell Partner, Beck, Mack & Oliver Investments Gregory A. Dufour President & Chief Executive Officer, Camden National Corporation David C. Flanagan President, Viking Lumber, Inc. Craig S. Gunderson President & Chief Executive Officer, Oxford Networks John W. Holmes President, Consumers Fuel Company S. Catherine Longley Senior Vice President of Finance and Administration & Treasurer, Bowdoin College James H. Page, Ph.D. Chancellor, University of Maine System John M. Rohman Civic Leader Retired Chief Executive Officer, WBRC Architects & Engineers Robin A. Sawyer, CPA Vice President & Corporate Controller, WEX, Inc. Karen W. Stanley Chair, Camden National Corporation, Civic Leader Retired Co-Owner, Stanley Subaru EXECUTIVE TEAM Joanne T. Campbell Executive Vice President & Risk Management Officer Gregory A. Dufour President & Chief Executive Officer, Camden National Corporation Peter F. Greene Executive Vice President, Operations & Technology Officer Deborah A. Jordan, CPA Executive Vice President & Chief Financial Officer Timothy P. Nightingale Executive Vice President & Senior Lending Officer June B. Parent Executive Vice President & Senior Retail Banking Officer ANNUAL MEETING The 2014 Annual Meeting of the Shareholders will be held Tuesday, April 29, 2014 at 3:00 p.m. at the Point Lookout Resort, Erickson Hall, Lincolnville, Maine. FORM 10-K AND OTHER REPORTS Camden National Corporation will provide, upon written request and without charge, a copy of the Company’s 2013 Annual Report and Form 10-K. You may contact our Corporate Clerk for information, or may view Company reports under Investor Relations at CamdenNational.com. DIVIDEND REINVESTMENT AND STOCK PURCHASE PLAN Shareholders wishing to receive a prospectus for the Dividend and Stock Purchase Plan are invited to contact our Corporate Clerk or our transfer agent. Camden National Corporation is headquartered in Camden, Maine. Listed on the NASDAQ® Global Select Market under the symbol CAC, Camden National Corporation is the holding company employing more than 460 Maine residents for two financial services companies, including Camden National Bank and the wealth management company, Acadia Trust, N.A. Camden National Bank is a full-service community bank headquartered in Camden, Maine with a network of 44 banking offices throughout Maine. The Bank also has a system of ATM-only locations, plus online and mobile banking at CamdenNational.com. Located at Camden National Bank, Camden Financial Consultants offers full-service brokerage and insurance services. CORPORATE CLERK Joanne Campbell Camden National Corporation P.O. Box 310 Camden, ME 04843-0310 (207) 230-2089 or IR@CamdenNational.com TRANSFER AGENT AND REGISTRAR American Stock Transfer & Trust Company, LLC 6201 15th Avenue Brooklyn, NY 11038 (800) 937-5449 or amstock.com Acadia Trust, N.A., a direct, wholly-owned subsidiary of Camden National Corporation, provides comprehensive wealth management and trust services for individuals, families, and non-profit organizations throughout Maine and New England, with offices in Portland, Bangor and Ellsworth. FORBES MOST TRUSTWORTHY We were recognized for the second year in a row as one of America’s 100 Most Trustworthy Companies. We were the only Maine-based business and the only financial institution in Northern New England to receive this honor. This distinguished award helps to validate our commitment to being more than a provider of financial services, but a place where people entrust us as a true partner. FAME BANK OF THE YEAR Camden National Bank was recognized for its commitment to helping businesses secure the financing they need to grow and flourish. We were recognized by the Finance Authority of Maine as its Financial Institution of the Year for the third year in a row and for the fourth time out of the past five years. 10 11 2 Elm Street, Camden, ME 04843 | 800-860-8821 | CamdenNational.com 

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