Quarterlytics / Financial Services / Asset Management / Canadian Western Bank / FY2014 Annual Report

Canadian Western Bank
Annual Report 2014

CWB · TSX Financial Services
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FY2014 Annual Report · Canadian Western Bank
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2014 Annual Report

 
 
 
 
CWB Group

Bank

Trust

Insurance

Wealth 
Management

CWB Group 2014 Annual Report 

i

 
Five Year Financial Summary ($ thousands, except per share amounts)

Results of Operations

Net interest income (teb)(3)

Less teb adjustment

Net interest income per financial statements

Other income 

Total revenues (teb)

Total revenues 

Net income available to common shareholders

Return on common shareholders’ equity(4)

Return on average total assets(5)

Per Common Share

IFRS(1)

Canadian GAAP(1)

 2014

2013(2)

2012

2011

2010

$ 

513,196 

$ 

470,757 

$ 

443,572 

$ 

411,452 

$ 

328,664 

  7,676 

 505,520 

 113,409 

 626,605 

 618,929 

 218,549 

 14.8%

   1.10 

 8,138 

 462,619 

 94,982 

 565,739 

 557,601 

 187,163 

 9,143 

 434,429 

 81,910 

 525,482 

 516,339 

 172,197 

 11,059 

 400,393 

 72,103 

 483,555 

 472,496 

 149,538 

 14.2%

 1.06 

 15.0%

 1.08 

14.7%

 1.09 

 11,186 

 317,478 

 105,595 

 434,259 

 423,073 

 148,413 

17.1%

 1.24 

Average common shares outstanding (thousands)

 80,034 

 79,147 

 76,841 

 72,205 

 65,757 

Earnings per share

Basic

Diluted

Adjusted cash(6)

Dividends

Book value

Market price

High

Low

Close

$ 

$ 

2.73

 2.70

 2.76

 0.78

 19.52

 43.30 

 32.61 

  37.75 

$ 

2.36

 2.35

 2.39

 0.70

17.54

 33.75 

 27.04 

 33.44 

$ 

2.24

 2.22

 2.30

 0.62

 15.94

 30.10 

 24.62 

 29.56 

$ 

2.07

 1.95

 2.17

 0.54

 13.87

 31.75 

 24.00 

 28.50 

2.26

 2.05

 2.09

 0.44

 14.08

 26.59 

 19.85 

 25.36 

Balance Sheet and Off-Balance Sheet Summary

Assets

$ 20,608,656 

$ 18,513,340 

$ 16,873,269 

$ 14,849,141 

$ 

12,701,691 

Cash resources, securities and repurchase agreements

 2,697,185 

 2,580,327 

 2,573,083 

 2,238,039 

Loans

Deposits

Debt

Shareholders’ equity

Assets under administration

Assets under management

Capital Adequacy(7)

Common equity Tier 1 ratio

Tier 1 ratio

Total ratio

Other Information

Efficiency ratio (teb)(8)

Efficiency ratio

Net interest margin (teb)(9)

Net interest margin

Provision for credit losses

as a percentage of average loans

Net impaired loans as a percentage of total loans

Number of full-time equivalent staff

Number of bank branches

 17,510,099 

 15,567,440 

 13,953,686 

 12,293,282 

 17,373,014 

 15,631,040 

 14,144,837 

 12,394,689 

 1,036,990 

 1,693,527 

 10,101,698 

 820,650 

 1,598,507 

 8,423,972 

 634,273 

 1,464,979 

 7,171,826 

 634,877 

 1,256,613 

 9,369,589 

  1,795,975 

 1,901,146 

 855,333 

 816,219 

 8.0%

 9.3 

 12.8 

 46.0 

 46.6 

 2.59 

 2.55 

 0.15 

 (0.19)

 2,094 

  41 

 8.0%

 9.7 

 13.9 

 46.4 

 47.1 

 2.66 

 2.62 

 0.19 

 (0.14)

 2,037 

 41 

 n/a

 10.6% 

 13.8 

 44.8%

 45.6 

 2.79 

 2.73 

 0.19 

 (0.11)

 1,885 

 41 

 n/a

 11.1% 

 15.4 

 44.9%

 45.9 

 2.99 

 2.91 

 0.19 

 0.21 

 1,796 

 40 

 1,876,085 

 10,496,464 

 10,812,767 

 315,000 

 1,148,043 

 8,530,716 

 795,467 

 n/a

 11.3% 

 14.3 

 44.1%

 45.3 

 2.74 

 2.64 

 0.21 

 0.62 

 1,716 

 39 

(1) Financial information prepared under IFRS (2011–2014) and Canadian GAAP (2010) may not be 

(4)  Return on common shareholders’ equity is calculated as net income available to common shareholders 

directly comparable. 

divided by average common shareholders’ equity.

(2)  During 2014, CWB adopted IFRS 10 Consolidated Financial Statements and applied a change 

(5)  Return on assets is calculated as net income available to common shareholders divided by average  

in accounting policy for indirect leasing costs, both as described in Note 1 of the consolidated 
financial statements. The 2013 comparative figures reflect the retrospective application of these 
changes, and 2010–2012 have not been restated.

(3)  Most banks analyze revenue on a taxable equivalent basis (teb) to permit uniform measurement 
and comparison of net interest income. Net interest income (as presented in the consolidated 
statement of income) includes tax-exempt income on certain securities. Since this income is 
not taxable, the rate of interest or dividend received is significantly lower than would apply 
to a loan or security of the same amount. The adjustment to taxable equivalent basis increases 
interest income and the provision for income taxes to what they would have been had the tax-
exempt securities been taxed at the statutory rate. The taxable equivalent basis does not have 
a standardized meaning prescribed by generally accepted accounting principles and, therefore, 
may not be comparable to similar measures presented by other banks.

total assets. 

(6)  Diluted earnings per common share excluding the after-tax amortization of acquisition-related 

intangible assets and the non-tax deductible change in fair value of contingent consideration. 
These exclusions represent non-cash charges are not considered to be indicative of ongoing business 
performance.

(7)  As of January 1, 2013, the Office of the Superintendent of Financial Institutions Canada (OSFI) adopted  

a new capital management framework called Basel III and capital is managed and reported in accordance 
with those requirements. Capital ratios prior to fiscal 2013 have been calculated using the previous 
framework, Basel II. Capital ratios calculated under Basel III are not directly comparable to the equivalent 
Basel II measures. 

(8)  Efficiency ratio is calculated as non-interest expenses divided by total revenues excluding the non-tax 

deductible change in fair value of contingent consideration.

(9)  Net interest margin is calculated as net interest income divided by average total assets.

ii 

CWB Group 2014 Annual Report

 
Financial Performance Summary(1)(2)

Total Loans
($ millions)

Total Assets
($ millions)

17,510

15,567

13,953

12,293

10,496

16,873

14,849

12,701

Total Revenues (teb)
($ millions)

626

565

18,513

20,608

525

483

434

2010

2011

2012

2013

2014

2010

2011

2012

2013

2014

2010

2011

2012

2013

2014

GAAP 

IFRS

GAAP 

IFRS

GAAP 

IFRS

Net Income Available to 
Common Shareholders
($ millions)

218

187

172

148

149

Efficiency Ratio (teb)
(expenses to revenues)

Provision for Credit Losses
( as a percentage of average loans)

44.1%

44.9%

44.8%

46.4% 46.0%

0.21%

0.19% 0.19%

0.19%

0.15%

2010

2011

2012

2013

2014

2010

2011

2012

2013

2014

2010

2011

2012

2013

2014

GAAP 

IFRS

GAAP 

IFRS

GAAP 

IFRS

(1) As of 2011, financial results are reported under IFRS, as opposed to Canadian GAAP, and may not be directly comparable.

(2) During 2014, CWB adopted IFRS 10 Consolidated Financial Statements and applied a change in accounting policy for indirect leasing costs,  
  both as described in Note 1 of the Consolidated Financial Statements. The 2013 comparative figures reflect the retrospective application of these  

changes and 2010–2012 have not been restated.

2014 Performance Target Ranges(1)

Adjusted cash earnings per common share growth

Total revenue (teb) growth

Loan growth

Provision for credit losses as a percentage of average loans

Efficiency ratio (teb)

Return on common shareholders’ equity

Return on assets

(1) See page 13 for a discussion of non-IFRS measures. 

2014  
Target  
Ranges

12 – 16%

10 – 12

10 – 12

0.18 to 0.23

≤ 46

14.0 – 15.0

1.05 – 1.15

2014  

Performance

15%

11

12

0.15

46.0

14.8

1.10

CWB Group 2014 Annual Report 

iii

 
 
  
 
 
 
 
  
 
 
 
About CWB 
Group

Canadian Western Bank (TSX: CWB) offers highly 

personalized business and personal banking services, 

primarily across the four western provinces, and is the 

largest publicly traded Canadian bank headquartered 

in Western Canada. The Bank, along with its operating 

affiliates and divisions – National Leasing, Optimum Mortgage, Canadian Direct 

Financial, Canadian Western Trust, Valiant Trust, Canadian Direct Insurance, Adroit 

Investment Management, McLean & Partners Wealth Management, and Canadian 

Western Financial – collectively offer a diversified range of financial services across 

Canada and are together known as CWB Group.

Table of Contents

CWB Group  ......................................................................... i

Five Year Financial Summary ................................................ ii

Financial Performance Summary ......................................... iii

Introduction  ........................................................................ 1

Business Strategy and Lines of Business ............................... 2

Interview with the President and CEO, Chris Fowler ............. 4

Message from the Chair, Allan Jackson  ............................... 6

Corporate Governance ........................................................ 8

Management’s Discussion and Analysis  ............................. 11

Consolidated Financial Statements  .................................... 62

Shareholder Information  ................................................. 103

Locations  ........................................................................ 104

1

 CWB Group 2014 Annual Report Business Strategy

Lines of 
Business

Vision
To be seen as crucial to our clients’ futures.

CWB Group is focused on becoming the trusted financial 
partner to a growing base of clients by delivering  
responsive service and sensible solutions, while preserving 
its fundamental identity as a conservative, growth-oriented 
organization built on a results-oriented culture. In doing 
so, management maintains a supportive environment for 
employees, aims to provide strong long-term returns for 
shareholders and gives back in the communities where 
clients and employees work and live.

CWB Group’s approach to strategic management 
recognizes that the development and implementation of 
strategies cannot be undertaken in isolation, but need 
to be part of a cross-functional, group-wide process. The 
intent is to focus on key business drivers that contribute 
the greatest impact toward the achievement of CWB 
Group’s vision, and are represented by both financial  
and non-financial measures. 

This approach is facilitated through a focus on four 
inter-dependent pillars within CWB Group’s strategic 
direction, summarized as follows:

People

Invest in our people, build lasting 
relationships and live our values.

Support

Build funding sources, drive 
operational excellence, and balance 
risk and reward.

Clients

Be responsive, deliver sensible 
solutions and be the trusted 
financial partner.

Financial

Sustain profitable growth, build 
revenue sources and maintain our 
efficiency.

2

BANK
Canadian Western Bank (CWB)
Offers comprehensive business banking services 
in branches located throughout Western Canada, 
with specialized expertise in general commercial 
banking, equipment financing and leasing, 
commercial real estate financing, real estate 
construction financing, and energy lending. 
Complementary full-service personal banking 
options include chequing and savings accounts, 
mortgages, personal loans and investment 
products.

National Leasing
Delivers small- and mid-ticket equipment  
leasing solutions with operations across  
Canada, specializing in four key verticals: 
general commercial, agriculture, health care, 
and golf and turf.

Optimum Mortgage
Specialty lender focused on broker-sourced 
alternative mortgages across Canada, with 
the exception of Quebec. Also offers high 
ratio insured mortgages, conventional “A” 
mortgages and competitive home equity lines 
of credit. 

Canadian Direct Financial (CDF)
CWB’s Internet-based division offers personal 
banking services to clients across Canada, with 
the exception of Quebec, including chequing, 
savings and investment products. 

Select 2014 Highlights 
•  Collectively achieved 12% loan growth, 
surpassing $17.6 billion of total loans

•  Generated 15% growth in branch-raised 

demand and notice deposits

•  Surpassed $3 billion of total equipment 

financing loans and leases 

•  Expanded the geographic footprint of 
Optimum Mortage to include Atlantic 
Canada, and surpassed $1.4 billion of total 
mortgages outstanding in this business

• 

Increased the number of CDF clients by 20%, 
and approached $375 million of total deposits 
through this channel

Opportunities
•  Profitably support ongoing double-digit loan 
growth with a focus on optimized funding, 
lending yields and targeted diversification

•  Leverage significant investment in technology 
and employee training to deliver targeted 
financial solutions based on a strong 
understanding of client needs 

•  Deepen client relationships and increase 
products-per-client through successful 
cross-selling between business and personal 
banking areas, as well as other CWB Group 
companies

 CWB Group 2014 Annual ReportINSURANCE
Canadian Direct Insurance (CDI)
Offers auto, home, tenant, condominium 
and travel insurance at highly competitive 
rates by phone or over the Internet. 

Select 2014 Highlights 
•  Realized an underwriting profit for the 

12th consecutive year, despite the financial 
impact of severe weather events

Opportunities
•  Optimize home insurance pricing adequacy 
based on results of comprehensive review 
of policy coverages and deductibles 

•  Expand online delivery platform to include 
tenant and condo insurance products  

•  Ongoing development of affinity 

partnership opportunities 

•  Deepen client relationships by continuing 
to promote CWB Group’s brand and 
products 

TRUST
Canadian Western Trust (CWT)
Delivers customized pension, trustee and 
custodial solutions for individuals and 
businesses through two distinct lines of 
business: Individual Retirement Investment 
Services (IRIS) and Corporate and Group 
Services (CGS). 

Valiant Trust (Valiant)
Offers specialty trust services for public and 
private corporations, including stock transfer, 
corporate trust, escrow and employee plan 
administration.

Select 2014 Highlights 
•  Surpassed $10 billion of trust assets under 

administration

•  CWT introduced French-language services, 

both online and by phone

•  Completed nearly 700 client appointments 

in Valiant

Opportunities
•  Deepen client relationships by continuing 
to develop private client partnerships and 
cross-sell opportunities with other CWB 
Group companies

•  Build on CWT’s successes serving clients of 
Adroit Investment Management to grow 
CGS market share

WEALTH MANAGEMENT
Adroit Investment Management  
Offers discretionary wealth management for 
high-net-worth individuals, corporations and 
institutions, with core investments in Canadian 
equities, non-Canadian equities and fixed 
income products.

McLean & Partners Wealth Management
Offers discretionary wealth management for 
high-net-worth individuals based on distinct 
strategies that offer balanced trade-offs 
between risk and reward.

Canadian Western Financial (CWF)
Offers investment planning services through 
licensed mutual fund representatives located 
in CWB branches. Provides access to a full 
range of investment products from Canada’s 
leading mutual fund companies. 

Select 2014 Highlights 
•  Engaged an experienced wealth 

management executive to refine CWB’s 
wealth management strategy and provide 
a clear road map for future expansion and 
growth 

•  Added regional wealth management 

specialists in Alberta

Opportunities
•  Align geographic footprint of discretionary 
wealth management segment with CWB 
branch network through additional wealth 
management specialists and ongoing 
consideration of strategic acquisitions

• 

Invest in tools and training to improve 
financial planning advice specific to 
business owners

•  Deepen client relationships and increase 
products-per-client through successful 
cross-selling between CWB Group 
companies

3

 CWB Group 2014 Annual Report  
Interview with  
the President and CEO, 
Chris Fowler 

CWB Group had a great year in 2014 – what stands out  
the most for you? 

What are your primary strategic priorities as CEO  
and what are your expectations for 2015 and beyond?

To achieve record financial performance in a year where few things 
came easily is very gratifying. Thanks to the collaborative efforts of our 
tremendous people, our results were in line with or better than each of our 
financial performance target ranges in spite of ongoing challenges related 
to very low interest rates and elevated competitive pressures. We have  
a relatively simple business model and the spread we earn on loans has  
a big impact on our overall financial results. Our 2014 performance target 
ranges were underpinned by the expectation that net interest margin 
would remain stable compared to the second half of 2013. Although this 
was not the case, we still delivered great results across each of our lines  
of business. 

The issuance of $125 million of Series 5 preferred shares in February, and 
subsequent redemption of $209 million of higher cost Series 3 preferred 
shares in April, was another highlight. Taken together, these transactions 
support our strategic focus to optimize regulatory capital while developing 
a more cost-effective capital structure, which positively impacts earnings 
per share. It was satisfying to see the very strong market reception for our 
new preferred shares as it reinforces the recognition we’ve earned within 
the investment community. This recognition also helps us diversify and 
enhance our funding mix with cost-effective deposits raised through the 
capital markets. 

Exceptional credit quality continues to be a strength for us. This is primarily 
a function of our secured lending model and disciplined underwriting 
practices, and it also ties back to strong economic fundamentals within our 
key markets. 

There’s a lot of ground to cover here. I’ll begin by saying that at the highest 
level we continue to focus on delivering exceptional service to our clients, 
which will ultimately drive CWB Group’s ongoing transition into a larger, 
diversified financial institution. Our overall strategic direction supports 
our vision to be seen as crucial to our clients’ futures while preserving our 
fundamental identity as a conservative, growth-oriented organization built 
on an entrepreneurial culture. 

We view the business through four interrelated strategic pillars, beginning 
with our people. It’s our people who create and evolve our unique culture. 
We work hard, we’re resilient and we get things done for our clients.  
In doing so, we ensure we earn an appropriate return for our shareholders 
while continuing to make a positive difference in the communities where 
we work and live. Our culture is the foundation of everything we do, 
but we recognize that culture alone is not enough to attract and retain 
the most qualified employees. To ensure that we’re staffed with the 
best available talent amidst a very competitive labour market, especially 
here in Western Canada, we initiated a formal review of non-executive 
compensation this year. Changes to the level and structure of total rewards 
for all non-executive bank employees will increase total compensation 
expense in 2015, but we know it’s the right thing to do to position  
us for ongoing success. 

Our next strategic pillar relates to technology, infrastructure and processes 
required to maintain and improve our client offerings and service capacity. 
With respect to physical infrastructure, we relocated our Edmonton Main 
Branch to significantly expanded premises and broke ground on new 
premises in Medicine Hat, Alberta. We also plan to open an expanded 
branch in Prince George, British Columbia, in 2015. 

4

 CWB Group 2014 Annual ReportWe continue to work toward completion of the most significant 
technology investment we’ve ever undertaken, deployment of a new core 
banking system. The new system will allow our teams to spend less time 
on paperwork and more time focusing on building relationships to meet 
our clients’ financial needs. Implementation is scheduled for early fiscal 
2016 and I’m pleased to say that the project continues to go very well. 

The next strategic pillar is all about our clients. By delivering responsive 
service and sensible solutions, we have become the trusted financial 
partner to a growing base of clients in Western Canada and other select 
markets. We have lots of room to gain market share within all of our 
lines of business and we’re excited about our opportunities to attract 
new clients while becoming more crucial to those we already serve. 
We’re doing this by leveraging our traditional strengths in commercial 
lending while continuing to expand and enhance our product and service 
offerings. We’ve improved our suite of cash management products, for 
example, making it easier for business owners to manage their day-to-
day banking needs. We’ve also enhanced our service offering through an 
ongoing commitment to employee training and development. Our teams 
have always provided great service, and we want to augment this strength 
by ensuring our clients are aware of everything we can do for them. It’s 
not about pushing products. Instead, it’s about helping our teams discover 
client needs we can meet with sensible financial solutions.

All of these factors contribute to long-term value creation for CWB 
shareholders, which is our fourth strategic pillar. Our financial performance 
targets emphasize specific measures that we believe tie directly to 
shareholder value. This year’s targets reflect our ambitions to build on our 
long history of double-digit asset growth, stable profitability and strong 
efficiency, all while maintaining disciplined underwriting practices and 
strong credit quality. 

There have been a number of changes to the Executive 
Committee this year. What were the reasons for these changes 
and how do you expect them to benefit CWB Group and its 
stakeholders?

A key change was the retirement of Tracey Ball after many years of 
exceptional leadership as our chief financial officer (CFO). Tracey had an 
enormous impact on the development and success of CWB Group during 
her 27-year tenure. Carolyn Graham, our chief accountant since 2006, 
worked closely with Tracey since joining CWB Group in 2000, and she was 
appointed our new executive vice president and CFO effective October 1. 
With her unique combination of leadership, experience, insight, and 
determination, Carolyn is without question the right person for this job. 

In addition to welcoming Carolyn into her new role, we further augmented 
our Executive Committee to ensure we execute on our strategy while 
continuing to support CWB Group’s ongoing growth. To complement 
the significant contributions and depth of expertise provided to the 
Executive Committee by executive vice presidents, Randy Garvey, Greg 
Sprung and Brian Young, in October 2014, we appointed Kelly Blackett 
to Executive Vice President, Human Resources. Kelly’s appointment 
reflects her considerable experience and the important contributions she 
has made during her time with CWB Group. It is also aligned with our 
commitment to foster an exceptional culture which emphasizes quality 
training and unique career development opportunities. In December 
2014, we introduced Bogie Ozdemir as Executive Vice President and Chief 
Risk Officer (CRO). Bogie’s role addresses our objective to take a more 
integrated approach to risk management across our organization, and to 
support our strategic focus to optimize regulatory capital, including plans 
for an eventual transition to an advanced methodology for calculating 
risk-weighted assets. 

Are there opportunities for CWB Group to expand further via 
acquisition? And if so, in what areas are these opportunities most 
likely to arise?

We’ve always taken a patient approach to strategic acquisitions. We’re 
determined to focus on areas where CWB can foster distinct competitive 
advantages within our primary geographic and business footprints. 
We reviewed a number of opportunities in the past year and will 
continue to do so going forward. Wealth management is an area of 
particular interest for us as it offers revenue diversification and a natural 
complement to our core service offerings in business banking, where 
personal relationships are crucial. We’re also interested in adding scale 
to our operations in equipment financing and leasing. Through National 
Leasing, our small ticket equipment leasing company, we’ve acquired three 
regional equipment brokers in as many years, one in Quebec, another 
in Saskatchewan and the most recent in New Brunswick. These tuck-in 
acquisitions were sound from a strategic standpoint, offered strong cultural 
fits and strengthened our market position in each region. In general, our 
proven ability to deliver strong organic growth across our lines of business 
has allowed us to remain conservative in pursuing acquisitions and we 
don’t see anything changing in that respect.

Can you explain what you are currently seeing in your markets as 
it relates to competition?

Competition has always been a challenge within our chosen operating 
environments. Western Canada is an attractive place to do business,  
a fact which has certainly not escaped the attention of our competitors. 
One new wrinkle in the competitive landscape relates to regulation and 
deposit pricing. With enforcement of Basel III liquidity guidelines due to 
commence in 2015, regulated financial institutions have taken steps to 
attract preferred funding sources, creating increased pricing competition 
for those deposits. Without an offset from loan pricing in a persistently low 
interest rate environment, lending spreads have been compressed. This 
was another factor which challenged net interest margin through 2014. 
We’re confident the steps we’re taking to build and diversify our funding 
sources, including an ongoing strategic focus on branch-raised deposit 
growth, will help to mitigate this pressure over time. 

Western Canada continues to lead the country in economic 
growth. Could you comment on your business outlook for the 
coming year? 

Western Canada remains the strongest economic region of the country. 
Expansion in the western provinces has brought growth in population, 
employment and personal income that require support through new 
housing and infrastructure. The resource sector has been a significant 
catalyst for this ongoing development. However, this is an international 
sector, where global market dynamics affect local decisions. We will 
continue to monitor movements in oil prices and assess the impact on 
our clients and their businesses. We have built our business around small 
to mid-market entrepreneurs and have a diverse mix of clients. The large 
resource companies are not our core clientele; we’re focused on the 
contractors that work for them and businesses that emerge from the 
broad range of economic opportunities created by resource-related activity. 

A sustained period of lower oil prices may impact certain near-term 
decisions to expand, but the long-term nature of existing oil sands 
investment requires continued capital expenditures to maintain production 
levels. The economy in Western Canada has demonstrated impressive 
resilience in the face of commodity price volatility in the past. We’re 
encouraged by the recent clarification of the royalty regime in British 
Columbia and optimistic about the outlook for development of liquefied 
natural gas infrastructure on the West Coast. Our core geographic 
footprint will remain an attractive investment jurisdiction for a long time to 
come. We’re maintaining our bullish outlook for Western Canada and are 
very excited about CWB Group’s future! 

5

 CWB Group 2014 Annual Report Message from the Chair,  
Allan Jackson

The CWB Board of Directors remains focused on maintaining an 
effective governance framework in support of CWB Group’s strategic 
direction and ongoing growth. The Board believes that its role in 
supporting a culture of ethical behaviour is just as important as its 
obligation to ensure the right management team is in place, and 
works proactively to ensure that key strategic objectives properly 
balance risk and reward.

The Right Culture

A well-known Canadian businessman once said that he did not 
understand why business schools waste a whole year talking about 
ethics, when all students need to do is understand and obey the 
law. Although I do not believe this is a widely held viewpoint, one 
does not have to look far to observe instances where businesses and 
governments check with their lawyers before embarking on a course 
of action. While it is essential to obey the law and follow regulations, 
many activities that are legal are neither right nor ethical. 

I am proud to say that at CWB Group, one of the first things we 
confirm is whether a proposed course of action is right, fair and 
ethical based on a commitment to our strong corporate values. This 
imperative has always guided CWB Group, and is applied consistently 
whether the actions involve one of our companies or our people, 
clients or shareholders. I have no doubt that this ethical standard and 
commitment to maintaining strong corporate values are foundations 
supporting CWB Group’s achievement of record financial performance 
in 2014. 

The Right People

This year, we continued to focus on depth of leadership and planning 
for succession. The Board worked with our CEO, Chris Fowler, to 
further strengthen the Executive Committee and appoint three new 
executive vice presidents (EVP) - two promoted from within and the 
third recruited externally. Kelly Blackett, EVP, Human Resources, and 
Carolyn Graham, EVP and Chief Financial Officer, were promoted from 
their prior key roles, while Bogie Ozdemir joins CWB Group, in a new 
role for us, as EVP and Chief Risk Officer.

Kelly was promoted from her prior position as Senior Vice President, 
Human Resources, in recognition of the skill she has demonstrated 
as an executive, the depth of her experience and the valuable 
contributions she has made to the CWB Group.

Carolyn is a well-established leader and succeeds our long-time EVP 
and CFO, Tracey Ball. The Board thanks Tracey for the very important 
role she played in the success of CWB Group, and in fostering 
our unique corporate culture. One of Tracey’s many talents is the 
ability to find and develop equally talented people, and Carolyn is a 
reflection of this. The Board came to know Carolyn well in her role as 
chief accountant, where she consistently demonstrated the unique 
combination of leadership and insight required of a CFO. 

Bogie brings a wealth of knowledge and experience in Canadian 
financial services risk governance and, as our chief risk officer, will 
play a key role in supporting our growth while facilitating the critical 
balance of risk and reward. We are very pleased to welcome him.

6

 CWB Group 2014 Annual ReportThe Right Board Complement

Next year, two long serving directors will retire from the Board. 
Howard Pechet was one of the founding shareholders of the Bank 
of Alberta, CWB’s predecessor, and has been a director since 1984. 
He has been an exceptional director and has significantly influenced 
CWB Group’s evolution from a small, regional bank to the integrated 
financial services institution we are today.

Wendy Leaney will also retire after 13 years as director. Her knowledge 
of banking and clarity of thought greatly contributed to the incredible 
growth we have achieved. During her tenure, she served on each of 
our board committees and, since the beginning of 2013, chaired our 
Loans Committee. 

Our newest director, Sarah Morgan-Silvester, was elected to the Board 
in March 2014. She is a leader in the Canadian banking industry 
with particular expertise in personal banking, trust and wealth 
management, and is a welcome addition to our group.

The Board decided many years ago that 12 directors was the 
appropriate number to most effectively and efficiently provide 
oversight to CWB Group and, in this year’s assessment of board 
effectiveness, this conclusion was reaffirmed. Over the past two years, 
we deliberately increased the size of the Board to provide a smooth 
transition for anticipated retirements. With two directors not standing 
for re-election this year, the Board complement will return to 12.

The Right Strategy

CWB Group continues to make history as the first successful publicly 
traded Schedule 1 bank headquartered in Western Canada. We are 
optimistic about the significant potential for future growth in our 
core lines of business and are taking appropriate steps to realize that 
potential. We have exceptional, highly motivated people, led by an 
outstanding management team, and we are confident that we have 
the right strategy and culture to achieve our collective goals.  

Sincerely,

Allan Jackson 
Chair of the Board

7

 CWB Group 2014 Annual Report Corporate Governance

At CWB Group, we strive to earn the trust of our stakeholders through 
high standards of corporate governance, and have embedded rigorous 
oversight and governance practices into our business processes. We 
work continuously to enhance and improve our governance practices 
with the recognition that this commitment directly contributes to the 
creation of long-term shareholder value and the sound functioning of 
our organization. 

Governance Structure

To ensure strong governance in the areas of audit, governance, 
human resources and loans, committees made up of directors are 
given specific oversight roles in which they report back to the overall 
Board. Risk is overseen by the Board as a whole. Full mandates of 
each committee, as well as the Board mandate, are available in the 
Corporate Governance section at cwb.com.

Board Committees

Audit  
Committee

Governance  
Committee

•  Discusses and reviews CWB Group’s financial 
disclosures with management and external 
auditors

•  Recommends the external auditor to 

shareholders

•  Oversees the organization’s internal controls

•  Reviews existing governance practices to 

ensure alignment with legal requirements, 
regulatory requirements and industry best 
practices 

•  Works with CWB Group management to 

foster a culture of ethical conduct 

•  Acts as the conduct review committee and 

the nominating committee

Human 
Resources 
Committee

•  Oversees CWB Group’s human capital and 
ensures that the organization’s succession 
plans are adequate 

•  Leads compensation review and 

recommendation process

•  Oversees the structure of executive 

compensation

Loans 
Committee

•  Establishes lending policies and guidelines 

for CWB Group

•  Establishes lending limits for management, 

and evaluates and approves loan applications 
above these limits

The Board of Directors (the Board) is responsible for the overall 
stewardship of CWB Group, including the development and 
monitoring of the organization’s governance structure, review and 
approval of the risk management framework, and fostering a culture 
of ethical conduct and accountability.

Risk Management

The Board plays an integral role in CWB Group’s risk management 
processes and directly oversees risk management to ensure a 
comprehensive approach to risk. As part of this oversight, the Board 
approves the enterprise risk management framework to ensure 
that policies and procedures are in place to measure and manage 
material risk exposures. Quarterly updates on the framework and risk 
observations are provided by CWB Group’s management team. 

Board Independence and Effectiveness

Members of the Board have been carefully selected for their judgment, 
integrity, leadership ability and general business expertise, as well as 
their knowledge of financial services and/or key geographic markets 
and businesses where CWB Group operates. During fiscal 2014, 
the Board was comprised of fourteen business and community 
leaders who guided and monitored CWB Group’s strategy and 
implementation. Thirteen of the fourteen directors are independent, 
with Mr. Fowler, CWB’s president and CEO, serving as the only non-
independent member. It is a regulatory requirement for a bank’s CEO 
to serve on its board. 

Because succession planning is integral to the sound functioning 
of an evolving board, CWB’s directors have developed a skills and 
competency evaluation process for their team. Results are reviewed 
annually, and are used to inform the overall Board succession plan. 
In addition, in alternating years, the effectiveness of the Board and 
the contributions of individual directors are assessed to ensure the 
Board maintains an appropriate complement of skills, experiences and 
qualifications.

8

 CWB Group 2014 Annual ReportBoard of Directors from left to right (October 31, 2014): Linda M.O. Hohol; Howard E. Pechet; Andrew J. Bibby; Albrecht W. A. Bellstedt; Alan M. Rowe; Sarah A. Morgan-Silvester; 
Robert A. Manning; Allan W. Jackson (Chair); Chris H. Fowler; Wendy A. Leaney; H. Sanford Riley; Raymond J. Protti; Robert L. Phillips; and, Ian M. Reid. 

Ethical Conduct

Compensation Programs

At CWB Group, ethical conduct is not only a legal and regulatory 
requirement, but a core value that facilitates the development 
of strong relationships with clients and other stakeholders in the 
communities where we operate.

Codes of conduct for all directors, officers and employees are in place, 
and are reviewed and signed off on annually to ensure compliance. 
A whistleblower policy that allows for the anonymous reporting of 
complaints and concerns is also in place. All concerns and complaints, 
however raised, are investigated and appropriate action taken.

CWB Group’s director and executive compensation policies are 
strongly aligned with governance best practices. For the past four 
years, CWB Group has asked shareholders to vote on the Board’s 
approach to executive compensation and has received support. 
To further ensure that compensation is competitive and fair, the 
Human Resources Committee is authorized to seek the advice of 
independent compensation advisors. In addition, directors and senior 
officers are required to maintain a minimum level of share ownership 
to encourage decision-making that aligns with the interests of 
shareholders. 

9

 CWB Group 2014 Annual Report Proactive Approach to Governance

CWB Group takes a proactive approach to ensuring best 
practices in corporate governance, and the Board is committed to 
continuous improvement of governance policies and procedures. 
A few best practices recently adopted by the Board include:

• 

introduction of a diversity policy which aims to have at least 
25% of both the Board and the Executive Committee consist 
of female members, and which requires the Board to consider 
age, gender and ethnic diversity in the nomination of directors 
and members of the Executive;

• 

introduction of a compensation recoupment policy to 
discourage short-term decision-making and excessive risk 
taking;

•  retention of a compensation consultant to ensure executive 

compensation is aligned with best practices; and,

•  the requirement for the Board and each Board committee to 

have in camera sessions without management present.

For More Information

To encourage open dialogue with shareholders, the Board can be 
contacted directly about corporate governance issues by emailing 
chairoftheboard@cwbank.com. Detailed information about 
CWB Group’s governance practices is available in the Corporate 
Governance section at cwb.com. 

Shareholders are also welcome to attend CWB Group’s annual 
shareholder meeting on March 5, 2015, to meet with directors 
and senior management, and hear about CWB Group’s future 
direction. Shareholders wishing to attend the annual shareholder 
meeting are encouraged to review CWB Group’s Management 
Proxy Circular for information on how they can attend and 
participate.

Board of Directors  
(October 31, 2014) 

•   Albrecht W.A. Bellstedt, Q.C. 

•  Sarah A. Morgan-Silvester 

President, A.W.A.  
Bellstedt Professional 
Corporation

•  Andrew Bibby 

CEO and Director, Grosvenor 
Americas Partners

•  Chris H. Fowler  

President and CEO,  
Canadian Western Bank

•  Linda M.O. Hohol 
Corporate Director

•   Allan W. Jackson (Chair) 

President and CEO, ARCI Ltd.

•  Wendy A. Leaney, FICB 
President, Wyoming  
Associates Ltd.

•  Robert A. Manning 
President, Cathton  
Investments Ltd.

Corporate Director

•   Howard E. Pechet 
President, Mayfield  
Consulting Inc.

•  Robert L. Phillips, Q.C. 
President, R.L. Phillips 
Investments Inc.

•  Raymond J. Protti, ICD.D 

Corporate Director

•  Ian M. Reid 

Corporate Director

•  H. Sanford Riley, C.M. 
President and CEO,  
Richardson Financial  
Group Limited

•  Alan M. Rowe, CPA, CA 

Partner, Crown  
Realty Partners

CWB Group Executive Committee 
(October 31, 2014)

•  Chris Fowler 
President and  
Chief Executive Officer

•  Carolyn Graham, FCA 
Executive Vice President  
and Chief Financial Officer

•  Greg Sprung 

Executive Vice President, 
Banking

•  Kelly Blackett 

Executive Vice President, 
Human Resources

•  Randy Garvey, FCMA, CFA, CDir 

•  Brian J. Young 

Executive Vice President, 
Corporate Services

Executive Vice President, 
Canadian Western Bank,  
and President and CEO, 
Canadian Direct Insurance

10

 CWB Group 2014 Annual ReportManagement’s Discussion and Analysis (MD&A)

TABLE OF CONTENTS
BUSINESS PROFILE AND STRATEGY  11

FORWARD-LOOKING STATEMENTS 

TAXABLE EQUIVALENT BASIS (TEB) 

NON-IFRS MEASURES 

12

13

13

GROUP FINANCIAL PERFORMANCE  14

OVERVIEW 

NET INTEREST INCOME 

NON-INTEREST INCOME 

NON-INTEREST EXPENSES 

AND EFFICIENCY

INCOME TAXES 

COMPREHENSIVE INCOME 

CASH AND SECURITIES 

LOANS 

CREDIT QUALITY 

ALLOWANCE FOR CREDIT LOSSES 

DEPOSITS 

14

17

18

20 

22

22

23

23

27

29

30

OTHER ASSETS AND OTHER LIABILITIES  32

RISK MANAGEMENT  

LIQUIDITY MANAGEMENT 

CAPITAL MANAGEMENT 

FINANCIAL INSTRUMENTS AND  

OTHER INSTRUMENTS 

ACQUISITIONS 

OFF-BALANCE SHEET  

SUMMARY OF QUARTERLY 

RESULTS AND FOURTH QUARTER

QUARTERLY RESULTS 

FOURTH QUARTER OF 2014 

ACCOUNTING POLICIES 

AND ESTIMATES

CRITICAL ACCOUNTING ESTIMATES 

CHANGES IN ACCOUNTING POLICIES 

FUTURE CHANGES IN  

ACCOUNTING POLICIES

32

35

38 

39

39

40 

40

41

42 

42

44

44 

RISK MANAGEMENT OVERVIEW 

CREDIT RISK  

MARKET RISK 

LIQUIDITY AND FUNDING RISK  

CAPITAL RISK 

OPERATIONAL RISK 

REGULATORY RISK 

TECHNOLOGY RISK 

PEOPLE RISK 

REPUTATION RISK 

INSURANCE RISK  

OTHER RISK FACTORS 

UPDATED SHARE INFORMATION 

CONTROLS AND PROCEDURES 

45

45

49

51

53

56

56

58

58

58

59

59

59

61

61

BUSINESS PROFILE AND STRATEGY

Canadian Western Bank (TSX:CWB) offers a diverse range of financial 
services and is the largest publicly traded Schedule I Canadian 
bank headquartered in Western Canada. The Bank, along with its 
subsidiaries, National Leasing Group Inc. (National Leasing), Canadian 
Western Trust Company (CWT), Valiant Trust Company (Valiant), 
Canadian Direct Insurance Incorporated (CDI), Adroit Investment 
Management Ltd. (Adroit), McLean & Partners Wealth Management 
Ltd. (McLean & Partners) and Canadian Western Financial Ltd. (CWF), 
are together known as Canadian Western Bank Group (CWB or CWB 
Group). 

CWB currently operates in the financial services areas of banking, 
trust, insurance and wealth management. With a focus on mid-
market commercial banking, real estate and construction financing, 
equipment financing and energy lending, the Bank’s strategy is mainly 
based on building strong client relationships and providing value-
added services to businesses and individuals in Western Canada. The 
Bank also delivers a wide variety of personal financial products and 
services, including personal loans and mortgages, deposit accounts, 
investment products and other banking services. Customer access 
to all banking services is primarily provided through a network of 41 
client-focused branches in select locations across the four western 
provinces. Canadian Direct Financial® (CDF) is an Internet-based 
division of the Bank that offers a range of deposit and registered 
savings products directly to customers in all provinces and territories 
except Quebec. National Leasing specializes in commercial equipment 
leasing for small- and mid-sized transactions and is represented 
across all provinces of Canada. CWT provides trustee and custody 
services to independent financial advisors, corporations, brokerage 
firms and individuals. Optimum Mortgage (Optimum), a division of 
CWT, underwrites and administers residential mortgages sourced 

through an extensive network of mortgage brokers located in Western 
Canada and select markets in Ontario and Atlantic Canada. Valiant’s 
operations include stock transfer and corporate trust services. CDI 
underwrites and delivers personal auto and home insurance policies 
for customers in British Columbia (BC) and Alberta. Adroit provides 
discretionary wealth management for individuals, corporations 
and institutional clients, while McLean & Partners specializes in 
discretionary wealth management primarily for high net-worth 
individuals. Third-party mutual funds are offered with financial and 
investment planning advice in bank branches through CWF, CWB’s 
mutual fund dealer subsidiary. 

Vision  
To be seen as crucial to our clients’ futures.  

CWB is focused on becoming the trusted financial partner to a 
growing base of clients by delivering responsive service and sensible 
solutions, while preserving its fundamental identity as a conservative, 
growth-oriented organization built on a results-oriented culture. 
In doing so, management maintains a supportive environment for 
employees, aims to provide strong long-term returns for shareholders 
and gives back in the communities where clients and employees work 
and live.

CWB’s approach to strategic management recognizes that the 
development and implementation of strategies cannot be undertaken 
in isolation, but need to be part of a cross-functional, group-wide 
process. The intent is to focus on key business drivers that contribute 
the greatest impact toward the achievement of CWB’s vision, and are 
represented by both financial and non-financial measures. 

11

 CWB Group 2014 Annual Report This approach is facilitated through a focus on four inter-dependent 
pillars within CWB’s strategic direction, summarized as follows: 

People

Invest in our people, build lasting 
relationships and live our values.

Support

Build funding sources, drive operational 
excellence, and balance risk and reward. 

Clients

Be responsive, deliver sensible solutions  
and be the trusted financial partner.

Financial

Sustain profitable growth, build revenue 
sources and maintain our efficiency.

The consolidated financial statements have been prepared in 
accordance with International Financial Reporting Standards (IFRS) and 
are presented in Canadian dollars.

The following pages contain management’s discussion of the financial 
performance of CWB and a summary of quarterly results. Additional 
information relating to CWB, including the Annual Information Form, 
is available on SEDAR at sedar.com and on CWB’s website at cwb.com.

FORWARD-LOOKING STATEMENTS

From time to time, CWB makes written and verbal forward-looking 
statements. Statements of this type are included in the Annual 
Report and reports to shareholders and may be included in filings 
with Canadian securities regulators or in other communications 
such as press releases and corporate presentations. Forward-looking 
statements include, but are not limited to, statements about CWB’s 
objectives and strategies, targeted and expected financial results 
and the outlook for CWB’s businesses or for the Canadian economy. 
Forward-looking statements are typically identified by the words 
“believe”, “expect”, “anticipate”, “intend”, “estimate”, “may 
increase”, “may impact”, “goal”, “focus”, “potential”, “proposed” 
and other similar expressions, or future or conditional verbs such as 
“will”, “should”, “would” and “could”.

By their very nature, forward-looking statements involve numerous 
assumptions and are subject to inherent risks and uncertainties, which 
give rise to the possibility that management’s predictions, forecasts, 
projections, expectations and conclusions will not prove to be 
accurate, that its assumptions may not be correct and that its strategic 
goals will not be achieved. 

A variety of factors, many of which are beyond CWB’s control, 
may cause actual results to differ materially from the expectations 
expressed in the forward-looking statements. These factors include, 
but are not limited to, general business and economic conditions 
in Canada, including the volatility and level of liquidity in financial 
markets, fluctuations in interest rates and currency values, changes 
in monetary policy, changes in economic and political conditions, 
legislative and regulatory developments, legal developments, the 
level of competition, the occurrence of weather-related and other 
natural catastrophes, changes in accounting standards and policies, 
the accuracy and completeness of information CWB receives about 
customers and counterparties, the ability to attract and retain key 
personnel, the ability to complete and integrate acquisitions, reliance 
on third parties to provide components of business infrastructure, 
changes in tax laws, technological developments, unexpected changes 
in consumer spending and saving habits, timely development and 
introduction of new products, and management’s ability to anticipate 
and manage the risks associated with these factors. It is important to 
note that the preceding list is not exhaustive of possible factors.

Additional information about these factors can be found in the Risk 
Management section of this Management’s Discussion and Analysis 
(MD&A). These and other factors should be considered carefully, 
and readers are cautioned not to place undue reliance on these 
forward-looking statements as a number of important factors could 
cause CWB’s actual results to differ materially from the expectations 
expressed in such forward-looking statements. Unless required by 
securities law, CWB does not undertake to update any forward-
looking statement, whether written or verbal, that may be made from 
time to time by it or on its behalf.

Assumptions about the performance of the Canadian economy in 
2015 and how it will affect CWB’s businesses are material factors 
considered when setting organizational objectives and targets. 
Performance target ranges for fiscal 2015 consider the following 
management assumptions:

•  Moderate economic growth in Canada and relatively stronger 

performance in the four western provinces;

•  A relatively stable net interest margin compared to the level 

achieved in the fourth quarter of 2014, primarily attributed to 
treasury management strategies and shifts in asset mix that help  
to offset impacts from the very low interest rate environment,  
a flat interest rate curve and competitive factors; 

•  Sound credit quality with actual losses remaining within CWB’s 

historical range of acceptable levels. 

Potential risks that may have a material adverse impact on current 
economic expectations and forecasts include a sustained period of 
materially lower energy and other commodity prices compared to 
average levels observed in fiscal 2014, a slowing rate of economic 
growth in the United States, a significant and sustained deterioration 
in Canadian residential real estate prices, or a significant disruption in 
major global economies. Greater than expected pricing competition 
and/or disruptions in domestic or global financial markets that 
meaningfully impact average loan yields and/or the overall costs 
of deposit funding may also contribute to adverse financial results 
compared to expectations.

12

 CWB Group 2014 Annual ReportTAXABLE EQUIVALENT BASIS (TEB)

NON-IFRS MEASURES

Most banks analyze revenue on a taxable equivalent basis to permit 
uniform measurement and comparison of net interest income. Net 
interest income (as presented in the consolidated statements of 
income) includes tax-exempt income on certain securities. Since this 
income is not taxable, the rate of interest or dividends received is 
significantly lower than would apply to a loan or security of the same 
amount. The fiscal 2014 adjustment to taxable equivalent basis of 
$7.7 million (2013 – $8.1 million) increases interest income and the 
provision for income taxes to what they would have been had the 
tax-exempt securities been taxed at the statutory rate. The taxable 
equivalent basis does not have a standardized meaning prescribed 
by IFRS and, therefore, may not be comparable to similar measures 
presented by other banks. Total revenues, net interest income and 
income taxes are discussed on a taxable equivalent basis throughout 
this MD&A.

Taxable equivalent basis, adjusted cash earnings per common 
share, return on common shareholders’ equity, return on assets, 
efficiency ratio, net interest margin, common equity Tier 1, Tier 1 
and total capital adequacy ratios, and average balances do not have 
standardized meanings prescribed by IFRS and, therefore, may not 
be comparable to similar measures presented by other financial 
institutions. The non-IFRS measures used in this MD&A are calculated 
as follows:

•  Taxable equivalent basis – described above.

•  Adjusted cash earnings per common share – diluted earnings per 
common share excluding the after-tax amortization of acquisition-
related intangible assets and the non-tax deductible change in fair 
value of contingent consideration. These exclusions represent non-
cash charges and are not considered to be indicative of ongoing 
business performance.

•  Return on common shareholders’ equity – net income available to 
common shareholders divided by average common shareholders’ 
equity.

•  Return on assets – net income available to common shareholders 

divided by average total assets.

•  Efficiency ratio – non-interest expenses divided by total revenues 
excluding the non-tax deductible charge for the fair value of 
contingent consideration.

•  Net interest margin – net interest income divided by average total 

assets.

•  Common equity Tier 1, Tier 1 and total capital ratios – in accordance 
with guidelines issued by the Office of the Superintendent of Financial 
Institutions Canada (OSFI).

•  Average balances – average daily balances. 

Adjusted net income available to common shareholders
($ thousands)

Net income available to common shareholders

Adjustments:

Amortization of acquisition-related intangible assets (after tax)

Contingent consideration fair value change 

 2014

2013

$ 

218,549 

$ 

187,163 

 3,527 

 1,000 

 3,262 

 – 

Adjusted net income available to common shareholders 

$ 

223,076 

$ 

190,425

13

 CWB Group 2014 Annual Report  
GROUP FINANCIAL PERFORMANCE

OVERVIEW

Highlights of 2014 (compared to 2013)

•  Record net income available to common shareholders of 

$218.5 million, up 17%. 

•  Record diluted and adjusted cash earnings per common share 

•  Solid credit quality as evidenced by very low write-offs and 
a provision for credit losses measured as a percentage of 
average loans of 15 basis points, down four basis points.

of $2.70 and $2.76, respectively, both up 15%.

•  Efficiency ratio (teb) of 46.0%, an improvement of  

•  Return on common shareholders’ equity of 14.8%,  

up 60 basis points.

•  Return on assets of 1.10%, up four basis points.

•  Strong loan growth of 12%, marking the achievement of 

double-digit loan growth in 24 of the past 25 years. 

• 

Issued $125 million of 4.40% Series 5 preferred shares and 
redeemed $209 million of 7.25% Series 3 preferred shares, 
resulting in a more efficient capital structure.

•  Cash dividends paid to common shareholders of $0.78 per 

share, up 11%.

•  Record total revenues (teb) of $626.6 million, up 11%, with 
net interest margin (teb) of 2.59%, down seven basis points.

40 basis points.

•  Solid Basel III capital ratios under the Standardized approach 
for calculating risk-weighted assets of 8.0% common equity 
Tier 1 (CET1), 9.3% Tier 1, and 12.8% total capital.

•  Total assets and assets under administration surpassed 
milestones of $20 billion and $10 billion, respectively.

•  Following completion of analysis and design phases of CWB’s 
core banking system implementation, management revised 
the project’s capital budget to $62 million, from an initial 
estimate of $50 million, and scheduled deployment for early 
fiscal 2016.

Table 1 – Select Annual Financial Information(1) 
($ thousands, except per share amounts)

Key Performance Indicators

Net income available to common shareholders

$ 

218,549 

$ 

187,163 

$ 

172,197 

$ 

31,386 

 17%

 2014 

2013(2)

2012 

$

%

Change from 2013

Earnings per share

Basic

Diluted

Adjusted cash(1)

Provision for credit losses  

as a percentage of average loans

Net interest margin (teb)(1)

Net interest margin

Efficiency ratio (teb)(1)(4)

Efficiency ratio

Return on common shareholders’ equity

Return on assets

Other Financial Information

Total revenues (teb)

Total revenues

Total assets

Debt

 2.73 

 2.70 

 2.76 

 2.36 

 2.35 

 2.39 

 2.24 

 2.22 

 2.30 

 0.37 

 0.35 

 0.37 

 16 

 15 

 15 

0.15%

 0.19%

0.19%

(4)bp(3)

 2.59 

 2.55 

 46.0 

 46.6 

 14.8 

  1.10 

 2.66 

 2.62 

 46.4 

 47.1 

 14.2 

 1.06 

 2.79 

 2.73 

 44.8 

 45.6 

 15.0 

 1.08 

 (7)

 (7)

 (40)

 (50)

 60 

 4 

$ 

626,605 

$ 

565,739 

$ 

525,482 

$ 

60,866 

 11%

 618,929 

 557,601 

 516,339 

 61,328 

 20,608,656 

 18,513,340 

 16,873,269 

 2,095,316 

 1,036,990 

 820,650 

 634,273 

 216,340 

 11

 11

 26 

 11 

Dividends per common share

  0.78 

 0.70 

 0.62 

 0.08 

(1) See page 13 for a discussion of teb and non-IFRS measures. 
(2) During 2014, CWB adopted IFRS 10 Consolidated Financial Statements and applied a change in accounting policy for internal direct leasing costs, both as described in Note 1 of the consolidated financial statements.  

The 2013 comparative figures reflect the retrospective application of these changes. 

(3) bp – basis points. 
(4) A decrease in the ratio reflects improved efficiency, while an increase reflects deterioration.

14

 CWB Group 2014 Annual Report 
  
 
 
 
 
 
 
 
 
 
Net income available to common shareholders increased 17% over 
2013 to a record $218.5 million, while diluted earnings per common 
share of $2.70 ($2.73 basic) was up 15% from $2.35 ($2.36 basic). 
Adjusted cash earnings per share, which is diluted earnings per 
common share excluding the after-tax amortization of acquisition-
related intangible assets and the non-tax deductible change in fair 
value of contingent consideration, was $2.76, also up 15%. Growth 
in both net income available to common shareholders and earnings 
per share reflects the combined benefits of record total revenues (teb) 
of $626.6 million, lower preferred share dividends and a decrease in 
the provision for credit losses, partially offset by higher non-interest 
expenses. Growth in total revenues was based on increases in net 
interest income (teb) and non-interest income of 9% and 19%, 
respectively. Growth in net interest income was driven by strong loan 
growth, partially offset by a seven basis point reduction in net interest 
margin (teb) to 2.59%. Margin contraction in the year mainly reflected 
lower yields on loans, partially offset by improved fixed term deposit 
costs. Lower loan yields primarily resulted from the combined impact 
of the sustained very low interest rate environment and ongoing 
competitive pressures. The level of preferred share dividends was 
reduced following the issuance of $125 million of 4.40% preferred 
shares in February 2014, and subsequent redemption of $209 million 
of 7.25% preferred shares in April 2014. Strong credit quality was 
maintained throughout the year and the provision for credit losses as 
a percentage of average loans declined four basis points to 15 basis 
points.

The efficiency ratio (teb) – which measures non-interest expenses as 
a percentage of total revenues (teb) excluding the non-tax deductible 
charge for the change in fair value of contingent consideration – of 
46.0% improved 40 basis points from last year, as growth in total 
revenues (teb) surpassed growth in non-interest expenses. Growth 
in non-interest expenses was mainly attributed to investments in 
additional staff complement, infrastructure and technology to support 
current and future business growth. 

Return on common shareholders’ equity of 14.8% was up 60 basis 
points while return on assets increased four basis points to 1.10%. 
The increase in return on common shareholders’ equity largely resulted 
from the same combination of factors driving growth in net income 
available to common shareholders and earnings per share described 
above. Total cash dividends paid to common shareholders of $0.78 
per share increased 11% from $0.70 per share paid in the prior year, 
and resulted in a dividend payout ratio of 29% of total net income 
available to common shareholders. 

Total assets increased 11% to reach $20,609 million driven by strong 
loan growth. Total branch-raised deposits increased 11%, while the 
demand and notice component within branch-raised deposits was up 
15%. Strong growth in branch-raised deposits, including the demand 
and notice component, reflects the success of ongoing strategies to 
further enhance and diversify core funding sources. Total deposits 
grew 11% in the year to reach $17,373 million, including an increase 
in capital markets deposits of $1,011 million to reach 14% of total 
deposits. The balance of personal fixed rate term deposits raised 
through the deposit broker network declined by $204 million. Total 
branch-raised deposits represented 55% of total deposits at October 
31, 2014, unchanged from a year earlier. The demand and notice 
component comprised 33% of total deposits, up from 32% last year. 
The ratio of total deposits to total loans at October 31, 2014 was 
effectively 1:1, relatively unchanged from a year earlier.  

The maintenance of solid capital levels is fundamental to CWB’s 
objectives to effectively manage risks and support strong growth. The 
common equity Tier 1 (CET1), Tier 1 and total capital ratios at October 
31, 2014 of 8.0%, 9.3% and 12.8%, respectively, were above both 
internal and regulatory minimums. CWB’s minimum regulatory capital 
ratios, which include a 250 basis point capital conservation buffer, are 
7.0% CET1, 8.5% Tier 1 and 10.5% total capital.

15

 CWB Group 2014 Annual Report 2014  
Target  
Ranges

12 – 16%

10 – 12

10 – 12

2014  

Performance

15%

11

12

2015  
Target  
Ranges

5 – 8%

n/a(2)

10 – 12   

0.18 to 0.23

46% or less

14.0 – 15.0

1.05 – 1.15

0.15

0.17 – 0.22   

46.0  

47% or less   

14.8

1.10

14.0 – 15.0   

1.07 – 1.12  

and 22 basis points of average loans and reflects expectations 
that overall credit quality will remain sound. In consideration 
of constrained revenues owing to net interest margin pressure 
and strategic investment necessary to support CWB’s long-term 
growth, the 2015 efficiency ratio (teb) target is 47% or less. 
While this represents an increase from 2014, management 
remains committed to disciplined management of all discretionary 
expenses based on total revenue growth, and expects the 
efficiency ratio will show improvement over the medium term. 
The most notable incremental expense contributing to the higher 
2015 efficiency ratio target relates to changes in non-executive 
compensation to align the level and structure of CWB’s employee 
offering with industry benchmarks. Profitability targets measured 
by the return on common shareholders’ equity and return on 
assets are consistent with 2014. 

Ongoing assessment and development of each of CWB Group’s 
core businesses will remain a key priority, while potential 
acquisitions continue to be evaluated. With its solid capital 
position under the more conservative Standardized approach for 
calculating risk-weighted assets, CWB remains well positioned to 
support continued growth and manage unforeseen challenges. 
Management will maintain its focus on creating value for 
shareholders over the long term. Although the overall outlook 
for 2015 is positive, a sustained period of materially lower energy 
and other commodity prices compared to average levels observed 
in fiscal 2014 could have an adverse impact on economic 
expectations.      

Performance Targets and Outlook

Table 2 – 2014 and 2015 Performance Target Ranges(1)

Adjusted cash earnings per common share growth

Total revenue (teb) growth

Loan growth

Provision for credit losses as a percentage of average loans

Efficiency ratio (teb)

Return on common shareholders’ equity

Return on assets

(1) See page 13 for a discussion of teb and non-IFRS measures. 
(2) n/a – no target range set for 2015.

2014 Performance

CWB achieved favourable results compared to all fiscal 2014 
performance target ranges. Growth in net income available 
to common shareholders and earnings per common share 
was largely driven by strong 12% loan growth, higher 
contributions from non-interest income, lower preferred share 
dividends, and a decrease in the provision for credit losses. A 
seven basis point reduction in net interest margin and a 10% 
increase in non-interest expenses were constraints on further 
growth in net income available to common shareholders and 
more pronounced improvement in the efficiency ratio. Overall 
credit quality was better than expected with the annual 
provision for credit losses as a percentage of average loans 
coming in below the target range at 15 basis points. The 
return on common shareholders’ equity and return on assets 
were both within the respective target ranges at 14.8% and 
1.10%. The efficiency ratio (teb) of 46.0% met the 2014 
target of 46% or less. 

2015 Performance Target Ranges

Fiscal 2015 performance target ranges, as shown in the table 
above, are based on expectations for moderate economic growth 
in Canada and comparatively stronger performance within key 
western Canadian markets. Achievement of 2015 targets for the 
important shareholder value metrics of adjusted cash earnings 
per share growth and profitability ratios will be largely driven 
by management’s commitment to deliver ongoing strong loan 
growth, stable credit quality and effective expense management. 
Lower preferred share dividends compared to 2014 will also 
benefit earnings and profitability. CWB will maintain its focus on 
further enhancing its funding base and growing secured loans 
that offer a fair and profitable return in an environment where 
net interest margin pressure is expected to persist as a result of 
very low interest rates, a flat interest rate curve and competitive 
influences. The provision for credit losses is targeted between 17 

16

 CWB Group 2014 Annual Report  
 
 
 
 
  
 
 
 
 
 
 
 
NET INTEREST INCOME

Net interest income is the difference between interest and dividends 
earned on assets, and interest paid on deposits and other liabilities, 

including debt. Net interest margin is net interest income  
as a percentage of average total assets.

Highlights of 2014

•  Net interest income (teb) increased 9% to a record $513.2 
million based on 12% growth in average total interest 
earning assets.

•  Net interest margin (teb) of 2.59% was down seven basis 
points mainly reflecting the impact of the persistent very 
low interest rate environment, a relatively flat interest rate 
curve and competitive factors. 

Table 3 – Net Interest Income (teb)(1)
($ thousands)

2014

2013(2)

   Average  

Balance

Mix  

Interest

Interest 
Rate

Average  
Balance

  Mix

Interest

Interest  
Rate

Assets

Cash, securities and deposits with

regulated financial institutions

$  2,739,295 

14% $  56,495 

2.06% $  2,506,616 

14% $  54,410 

2.17%

Securities purchased under 

resale agreements

 43,495 

 – 

 419 

0.96 

 29,701 

 – 

 289 

0.97 

Loans

Personal

Business

Total interest bearing assets

Other assets

Total Assets

Liabilities

Deposits

Personal

 2,674,108 

13,960,477 

 16,634,585 

 19,417,375 

 384,334 

 14 

 70 

 84 

 98 

 2 

 106,832 

 693,077 

 799,909 

 856,823 

 – 

4.00 

4.96 

4.81 

4.41 

0.00 

 2,371,920 

 12,410,378 

 14,782,298 

 17,318,615 

 354,812 

 14 

 70 

 84 

 98 

 2 

 94,862 

 640,542 

 735,404 

 790,103 

 – 

4.00 

5.16 

4.97 

4.56 

0.00 

$ 19,801,709 

100% $  856,823 

4.33% $ 17,673,427 

100% $  790,103 

4.47%

$  9,926,667 

 50%  $  204,035 

2.06% $  9,206,767 

 52%  $  201,170 

2.19%

Business and government

 6,836,427 

Other liabilities

Debt

Shareholders’ equity

Non-controlling interests

 16,763,094 

 486,596 

 887,737 

 1,663,248 

 1,034 

 35 

 85 

 3 

 4 

 8 

 – 

 107,004 

 311,039 

 36 

 32,552 

 – 

 – 

1.57 

 5,624,044 

1.86 

 14,830,811 

0.01 

3.67 

0.00 

0.00 

 484,286 

 830,284 

 1,527,544 

 502 

 32 

 84 

 3 

 5 

 8 

 – 

 85,700 

 286,870 

 43 

 32,433 

 – 

 – 

Total Liabilities and Equity

$ 19,801,709 

100% $  343,627 

1.74% $ 17,673,427 

100% $  319,346 

Total Assets/Net Interest Income

$ 19,801,709 

$  513,196 

2.59% $ 17,673,427 

$  470,757 

1.52 

1.93 

0.01 

3.91 

0.00 

0.00 

1.81%

2.66%

(1) See page 13 for a discussion of teb and non-IFRS measures. 
(2) During 2014, CWB adopted IFRS 10 Consolidated Financial Statements and applied a change in accounting policy for internal direct leasing costs, both as described in Note 1 of the consolidated financial statements.  

The 2013 comparative figures reflect the retrospective application of these changes.

Net interest income (teb) increased 9% to reach a record $513.2 
million driven by 12% growth in average interest earning assets, with 
the percentage difference reflecting the impact of a seven basis point 
reduction in net interest margin (teb) to 2.59%. Growth in average 
interest earning assets resulted from a combination of strong 12% 
growth in average loans and a 10% increase in average balances of 
cash and securities. The change in net interest margin mainly resulted 
from the combined impact of ongoing very low interest rates, a 
relatively flat yield curve and competitive factors, and is reflected in a 
16 basis point lower yield on average loans, partially offset by a seven 
basis point reduction in average deposit costs. The yield on average 

cash, securities and deposits with regulated financial institutions was 
down 11 basis points, primarily reflecting an increase in the proportion 
of debt securities held compared to higher yielding preferred shares 
and common equities. 

Generally, increases in the prime interest rate positively impact net 
interest margin because prime-based loans reprice more quickly than 
deposits, which subsequently expands the interest spread earned on 
CWB’s assets. The prime rate was maintained at 3.00% throughout 
the year and has been unchanged since the Bank of Canada last 
increased rates in September 2010. 

17

 CWB Group 2014 Annual Report  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Outlook for Net Interest Income

Loan growth will continue to have a positive influence on 
net interest income, but the combination of the persistent 
very low interest rate environment, a relatively flat yield curve 
and competitive factors is expected to constrain meaningful 
improvement in net interest margin from the level of 2.56% 
realized in the fourth quarter of 2014. The current interest 
rate environment diminishes the incremental benefit of low 
and no-cost deposits, as well as deposits that are less interest 
sensitive. A sustained upward slope in the interest rate curve, 
and/or an increase in the prime lending interest rate would 
benefit CWB’s net interest margin. CWB projections for 

2015 assume no change in the prime lending interest rate. 
Competitive factors, particularly in certain business areas, 
can result in lower overall loan pricing and higher overall 
deposit costs. CWB does not expect material change in the 
competitive environment in the near term. Changes in average 
balances of cash and securities also have an impact on net 
interest margin, with lower average balances generally enhancing 
margin, and higher average balances having the opposite effect. 
Consistent with its liquidity risk appetite CWB will maintain 
prudent levels of cash and securities while complying with OSFI’s 
Liquidity Adequacy Requirements Guideline.   

NON-INTEREST INCOME

Highlights of 2014

•  Record non-interest income of $113.4 million, up 19%.   

•  Non-interest income represented 18% of total revenues  

(teb), up from 17% in 2013. 

Table 4 – Non-Interest Income
($ thousands)

Insurance

Net earned premiums

Commissions and processing fees

Net claims and adjustment expenses

Policy acquisition costs

Net insurance revenues

Trust and wealth management services

Credit related

Gains on securities, net

Retail services

Other(1)

2014 

2013 

$

%

Change from 2013

$ 

130,410 

$ 

126,825 

$ 

 1,580 

 (85,997)

 (25,079)

 20,914 

 33,866 

 25,014 

 13,999 

 11,399 

 8,217 

 1,787 

 (87,008)

 (25,325)

 16,279 

 24,511 

 21,685 

 15,094 

 10,272 

 7,141 

3,585 

 (207)

 1,011 

 246 

 4,635 

 9,355 

 3,329 

 (1,095)

 1,127 

 1,076 

 3%

 (12)

 (1)

 (1)

 28 

 38 

 15 

 (7)

 11 

 15 

Total Non-Interest Income 

$ 

 113,409 

$ 

 94,982 

$ 

18,427 

 19% 

(1) Includes foreign exchange gains/losses, contingent consideration fair value charges, gains on loan portfolio sales, lease administration services, fair value changes related to derivative financial instruments not accounted 

for as hedges, gains/losses on land, buildings and equipment disposals, and other miscellaneous non-interest revenues.

Non-interest income of $113.4 million was up 19% as the combined 
benefit of a $9.4 million increase in trust and wealth management 
revenues, $4.6 million higher net insurance revenues, a $3.3 million 
increase in credit-related income and continued growth across other 
categories more than offset lower net gains on securities. Very strong 
growth in trust and wealth management primarily resulted from 
the acquisition of McLean & Partners completed in the third quarter 
of 2013 and was further supported by ongoing solid performance 
within trust services. Growth in net insurance revenues primarily 
reflects the positive impact of higher net earned premiums and lower 
claims expense. Insurance results in both years include claims expense 
resulting from catastrophic weather events, although the combined 

impact on claims in 2013 related to southern Alberta floods and 
severe hailstorms exceeded hail-related claims experienced in 2014. 
Growth in credit-related and retail services income of 15% and 11%, 
respectively, was consistent with strong lending and deposit gathering 
activity. Although net gains on securities remained high at $14.0 
million, they were $1.1 million lower than 2013. The 15% increase in 
‘other’ non-interest income to $8.2 million mainly resulted from the 
gain on sale of CWB’s former Edmonton Main Branch location. 

Non-interest income as a percentage of total revenues (net interest 
income and other income) was 18%, up from 17% in 2013. 

18

 CWB Group 2014 Annual Report 
Outlook for Non-Interest Income

Solid growth is expected across most categories of non-interest 
income, reflecting CWB’s continued focus on enhancing 
transactional service capabilities and increasing other sources 
of fee-based revenues. The generation of more transactional 
business with both new and existing clients, an enhanced 
market presence, double-digit loan growth and expanded 
product offerings are key factors contributing to expected 
growth in banking-related services. While net insurance 
revenues should increase with a return to more normal 
claims experience and continued policy growth, volatility in 
net claims expense could result from severe weather-related 
events, as was the case in each of the past three years. Net 
gains on securities are expected to be lower compared to 
2014; however, the magnitude and timing of such gains are 
dependent on market factors that are difficult to predict. 
Management will continue to realize gains on the sale of non-
core residential mortgage portfolios as opportunities become 
available. 

Such gains are expected to be a recurring, although periodic, 
source of non-interest income. Solid growth is expected from 
trust services in 2015, resulting from increased market share 
and ongoing business development. Further increases in core 
wealth management revenues are expected to result from 
ongoing strong organic growth at McLean & Partners and 
Adroit, as well as the introduction of discretionary investment 
services to more CWB banking clients. CWB’s branch-based 
mutual fund dealer, Canadian Western Financial (CWF), also 
continues to perform well. The addition of regional wealth 
management specialists is expected to improve CWF’s ability 
to attract mutual fund inflows through enhanced delivery of 
value-added financial and investment planning services. 

CWB maintains its long-term objective to diversify total 
revenues and will continue with initiatives to further develop 
and/or acquire additional sources of complementary non-
interest income. 

19

 CWB Group 2014 Annual Report NON-INTEREST EXPENSES AND EFFICIENCY

Highlights of 2014

•  The efficiency ratio (teb) of 46.0% improved 40 basis points compared to 2013, reflecting the benefit of positive operating leverage.

Table 5 – Non-Interest Expenses and Efficiency Ratio
($ thousands)

 2014

2013

$

%

Change from 2013

Salaries and Employee Benefits

Salaries

Employee benefits

Premises

Rent

Depreciation

Other

Equipment and Furniture

Depreciation

Other

General

Professional fees and services

Marketing and business development

Amortization of acquisition-related intangible assets

Banking charges

Travel

Postage and stationery

Regulatory costs

Community investment

Employee training

Communications

General insurance

Capital and business taxes

Other

$ 

156,885 

$ 

144,200 

$ 

 30,986 

 187,871 

 28,037 

 172,237 

 19,667 

 6,131 

 3,570 

 29,368 

10,430 

  9,267 

  19,697 

 9,334 

 7,402 

 5,125 

 3,724 

 2,885 

 2,971 

 3,845 

 2,127 

 1,819 

 1,857 

 1,044 

 1,004 

  8,899 

  52,036 

 16,359 

 5,938 

 3,124 

 25,421 

 8,901 

 8,503 

 17,404 

 7,104 

 6,846 

 4,627 

 3,622 

 2,726 

 2,680 

 2,659 

 2,337 

 1,908 

 1,824 

 1,035 

 937 

 9,130 

 47,435 

Total Non-Interest Expenses

$ 

288,972 

$ 

262,497 

$ 

12,685 

 2,949 

 15,634 

 3,308 

 193 

 446 

 3,947 

 1,529 

 764 

 2,293 

 2,230 

 556 

 498 

 102 

 159 

 291 

 1,186 

 (210)

 (89)

 33 

 9 

 67 

 (231)

 4,601 

26,475 

Efficiency Ratio (teb)(1)(2)

 46.0%

46.4%

(1) Non-interest expenses as a percentage of total revenues (net interest income (teb) plus other income) excluding the non-tax deductible change in fair value of contingent consideration.  

 9%

 11 

 9 

 20 

 3 

 – 

 16 

 17 

 9 

 13 

 31 

 8 

 11 

 3 

 6 

 11 

 45 

 (9)

 (5)

 2 

 1 

 7 

 (3)

 10 

 10%

 (40)bp(3)

See page 13 for a discussion of non-IFRS measures. 

(2) A decrease in this ratio reflects improved efficiency, while an increase reflects deterioration. 
(3) bp – basis points.

Total non-interest expenses of $289.0 million were up 10% reflecting 
a 9% increase in salary and benefit costs due to a combination of 
higher staff complement and annual salary increments. Full-year 
inclusion of McLean & Partners accounted for 15% of the total 
increase in non-interest expenses. The number of full-time equivalent 
employees (FTEs) grew 3% (57 FTEs) in 2014 to meet requirements 

20

for added client-facing services, corporate support and other business 
expansion. Premises and equipment expenses, including depreciation, 
increased 16%, reflecting the impact of expanded corporate office 
facilities to support business growth and the relocation of CWB’s 
Edmonton Main Branch to significantly expanded premises.

 CWB Group 2014 Annual Report 
 
 
 
 
 
 
Ongoing investment in technology infrastructure necessary to position 
CWB for future growth also contributed to the increase in non-interest 
expenses. General non-interest expenses were up 10% due to increases 
in most areas, including $2.3 million higher costs for professional fees 
and services, and a $1.2 million increase in regulatory costs. Higher 
professional services costs relate to external consultant fees in support 
of several strategic initiatives, including implementation of a new 
strategic management framework and a compensation review. The 
increase in regulatory costs primarily resulted from higher Canada 
Deposit Insurance Corporation (CDIC) premiums.

Figure 1 – Number of Full-time Equivalent Staff

The efficiency ratio (teb) – which measures non-interest expenses as 
a percentage of total revenues (teb) excluding the non-tax deductible 
charge for the fair value of contingent consideration – was 46.0%, 
compared to 46.4% last year, reflecting the benefit of positive operating 
leverage. 

2014

+3%

2,094

Outlook for Non-Interest Expenses and Efficiency

One of management’s key priorities is to deliver strong long-term 
growth through strategic investment in people, technology, and 
infrastructure while maintaining effective control of costs. This 
strategy is aligned with a commitment to maximize long-term 
shareholder value and is expected to provide material benefits in 
future periods. 

portfolio and client relationship management capabilities and 
improved turnaround of credit approvals. Certain technology 
investments, including loan origination systems and the future 
core banking system, are also key requirements to facilitate an 
eventual transition to an advanced methodology for calculating 
risk-weighted assets.  

A formal review was completed in 2014 to ensure non-executive 
compensation is competitive within key markets and enables 
CWB to continue to attract and retain qualified employees 
who fit the organization’s culture. This review has resulted in 
changes which will better align the level and structure of total 
compensation with industry benchmarks, reduce CWB’s issuance 
of dilutive stock options, and facilitate the alignment of short-
term incentive compensation with both individual performance 
and CWB Group’s strategic objectives. While the net impact is an 
increase in salary expense in 2015, these changes are relatively 
cost-neutral in subsequent years.  

The major program to implement a new core banking system is 
progressing as planned. Following completion of comprehensive 
analysis and design phases in 2014, management has confirmed 
the program scope and established an implementation date 
supportive of planned training, service continuity objectives and 
program control requirements. Implementation is scheduled 
for early fiscal 2016 based on a capital budget of $62 million, 
revised from an initial estimate of $50 million. The core banking 
and other technology investments are expected to provide 
considerable efficiencies in the future, including enhanced data, 

Relocation of CWB’s Medicine Hat, Alberta branch and expansion 
of the branch in Prince George, British Columbia are scheduled 
for completion in 2015. Additional opportunities to upgrade and 
expand branch infrastructure continue to be reviewed. 

Compliance with an increasing level of regulatory rules and 
oversight for all Canadian banks also requires the investment  
of both time and resources. 

Anticipated growth in total revenues (teb) should largely offset 
the impact of increased investment necessary for effective 
execution of CWB’s strategic plan over the mid to long term. 
However, in consideration of investment in growth initiatives 
over the short term, including those discussed above, and 
expectations for constrained net interest margin in the absence 
of increases in the prime lending interest rate and/or sustained 
steepening of the yield curve, the expected efficiency ratio 
is 47% or better in 2015. While this represents an increase 
from 2014, management remains committed to disciplined 
management of all discretionary expenses based on total revenue 
growth, and expects the efficiency ratio will show improvement 
over the medium term.

21

 CWB Group 2014 Annual Report INCOME TAXES

The 2014 effective income tax rate (teb) was 26.0%, unchanged from 
2013, while the effective tax rate before the teb adjustment was 
24.1%. Deferred tax assets and liabilities represent the cumulative 
amount of tax applicable to temporary differences between the 
carrying amount of assets and liabilities, and their values for tax 
purposes. CWB’s deferred income tax assets and liabilities relate 
primarily to the collective allowance for credit losses and intangible 
assets. Deferred tax assets and liabilities are measured using enacted 
or substantively enacted tax rates anticipated to apply to taxable 
income in the years in which those temporary differences are  

expected to be recovered or settled. Changes in deferred income taxes 
related to a change in tax rates are recognized as income in the period 
of the tax rate change.

Capital losses of $8.2 million (2013 – $11.1 million) are available to 
apply against future capital gains and have no expiry date. The tax 
benefit of these capital losses has not been recognized in the financial 
statements. Capital losses of $2.9 million carried forward from prior 
years were applied to the gain resulting on the sale of CWB’s former 
Edmonton Main Branch location. 

Outlook for Income Taxes

CWB’s expected income tax rate (teb) for fiscal 2015 is approximately 26.0%, or 24.3% before the teb adjustment. 

COMPREHENSIVE INCOME

Comprehensive income is comprised of net income and other 
comprehensive income (OCI), all net of income taxes. CWB’s OCI 
includes unrealized gains and losses on available-for-sale cash and 
securities, and fair value changes for derivative instruments designated 
as cash flow hedges. The 2014 increase in comprehensive income was 

driven by 14% ($28.1 million) higher net income, and a $15.4 million 
increase in fair value, net of tax, of available-for-sale securities. While 
the combined dollar investment in preferred shares and common 
equities is relatively small in relation to total liquid assets, it increases 
the potential for comparatively larger fluctuations in OCI.

Table 6 – Comprehensive Income
($ thousands)

Net Income 

Other Comprehensive Income (Loss)

Available-for-sale securities

Gains (losses) from change in fair value, net of tax

Reclassification to net income, net of tax

Derivatives designated as cash flow hedges

Gains from change in fair value, net of tax

Reclassification to net income, net of tax

  2014

2013

2013

  Change from  

$ 

  231,299 

$ 

203,206 

$ 

28,093 

 12,882 

  (10,287)

  2,595 

 3,372 

  (3,575)

  (203)

   2,392 

 (2,553)

 (11,160)

 (13,713)

 2,332 

 (1,255)

 1,077 

 (12,636)

 15,435 

 873 

 16,308 

 1,040 

 (2,320)

 (1,280)

 15,028 

Total Comprehensive Income 

$ 

 233,691 

$ 

190,570 

$ 

43,121

22

 CWB Group 2014 Annual Report  
 
 
 
 
 
 
 
 
 
CASH AND SECURITIES

Cash, securities and securities purchased under resale agreements 
totalled $2,697 million at October 31, 2014, compared to $2,580 
million one year ago. Total net unrealized losses before tax recorded 

on the balance sheet at October 31, 2014 were $3.4 million, 
compared to $7.1 million last year. Net unrealized gains or losses are 
reflected in Table 7. 

Table 7 – Unrealized Gains (Losses) on Available-for-Sale Cash and Securities
($ thousands)

Deposits with regulated financial institutions

Government of Canada

Province or municipality

Other debt securities

Preferred shares

Common shares

Total

2014 

$ 

91 

$ 

 347 

 559 

 872 

 (3,834)

 (1,428)

$ 

(3,393)

$ 

2013 

569 

 632 

 161 

 1,180 

 (16,301)

 6,657 

(7,102)

The cash and securities portfolio is mainly comprised of high quality 
debt instruments and a comparatively smaller component of preferred 
and common shares. Securities are not held for trading purposes 
and, where applicable, are typically held until maturity. Fluctuations 
in the value of securities, other than common equities, are generally 
attributed to changes in interest rates and movements in market 
credit spreads. Volatility in equity markets causes fluctuations in the 
value of common shares. 

Realized net gains on securities remained high at $14.0 million, 
$1.1 million below those realized in the prior year. Unrealized 
losses on securities are regularly reviewed and, based on available 
objective evidence, CWB reflected $1.2 million (2013 – nil) of pre-tax 
impairment charges in net gains on securities in 2014. Net gains 

on securities were mainly attributed to the sale of common shares 
following strong market performance, partially offset by losses 
realized on the sale of preferred shares. 

CWB has no direct investment in any non-Canadian sovereign debt or 
other securities issued outside of Canada or the United States. 

See Table 25 – Valuation of Financial Instruments of this MD&A for 
additional information on significant financial assets and liabilities 
reported at fair value.

The balance and mix of cash and securities are managed as part of 
CWB’s overall liquidity management process; additional information, 
including management’s outlook for 2015, is included in the Liquidity 
Management discussion of this MD&A.

LOANS

Highlights of 2014 

•  Strong 12% loan growth, largely driven by very strong 

performance in real estate project loans, equipment financing 
and leasing, and personal loans and mortgages.

•  Double-digit loan growth achieved in 24 of the past 25 years 
(the exception being 2009 when loan growth during the 
global credit crisis was 7%).

Table 8 – Outstanding Loans by Portfolio
($ millions)

Commercial mortgages

General commercial loans

Equipment financing and leasing

Real estate project loans

Personal loans and mortgages

Corporate lending

Oil and gas production loans

Total Outstanding Loans 

2014 

2013 

       $

Change from 2013

$ 

3,574 

$ 

3,311 

$ 

 3,525 

 3,394 

 2,871 

 2,841 

 1,147 

 254 

 3,428 

 2,932 

 2,304 

 2,502 

 902 

 274 

263 

 97 

 462 

 567 

 339 

 245 

 (20)

%

 8%

 3 

 16 

 25 

 14 

 27 

 (7)

$ 

 17,606 

$ 

 15,653 

$ 

1,953 

 12%

23

 CWB Group 2014 Annual Report  
 
 
 
 
 
 
 
 
 
 
Total loans before the allowance for credit losses increased 12% to 
reach $17,606 million at year end. Measured in dollars and by loan 
type as shown in Table 8, growth in real estate project loans of 25% 
represented the strongest source, followed by equipment financing 
and leasing at 16%, and personal loans and mortgages at 14%. 
Growth in real estate project loans exceeded expectations as CWB has 
continued to finance well-capitalized developers on the basis of sound 
loan structures and acceptable pre-sale/lease levels. Although recent 
growth in this area has been very strong, total exposure to real estate 
remains within CWB’s established risk appetite. The balance of loans in 
equipment financing and leasing includes the Bank’s heavy equipment 
financing business and the small- and mid-ticket leasing business of 
National Leasing. 

Personal loans and mortgages include CWB’s broker-sourced 
residential mortgage business, Optimum, and lending activity 
in banking branches. Total loans of $1,470 million in Optimum 
represented net growth of 20%. Adjusting for $36 million (2013 – 
$95 million) of residential mortgages sold during the year, Optimum’s 
annual loan growth was 23%. Net growth was mainly driven by 
alternative mortgages secured via conventional residential first 
mortgages carrying a weighted average loan-to-value ratio at initiation 
of approximately 71%. The book value of alternative mortgages 
represented approximately 85% of Optimum’s total portfolio at year 
end. Management remains committed to the ongoing development 
of this mortgage business, including further expansion in Ontario 
and Atlantic Canada, as it continues to produce solid returns while 
maintaining an acceptable risk profile.  

Corporate lending represents a diversified portfolio that is centrally 
sourced and administered through designated lending groups. 
Corporate lending includes participation in select syndications 
structured and led primarily by the major Canadian banks, but 
excludes participation in various other syndicated facilities sourced 
through relationships developed at CWB branches. Syndicated 
facilities sourced in branches are primarily real estate project loans, 
and oil and gas production loans, which are both included as separate 
classifications in Table 8. 

General commercial loans increased 3%. Based on industry sector as 
shown in Table 9, general commercial loans include categories such as 
manufacturing, finance and insurance, and wholesale and retail trade. 
CWB’s promising pipeline of new commercial loans and a strategic 
focus on a customized training program for commercial relationship 
managers support management’s expectations for accelerated growth 
in this portfolio over time. The balance of oil and gas production loans, 
which represent a relatively small percentage of the total portfolio, 
was down 7% driven by a combination of fewer new lending 
opportunities, payouts and write-offs.  

The mix of the portfolio (see Figure 2) shifted slightly during the year 
as strong growth in real estate project loans and corporate lending 
led to a slight decrease in the proportion of general commercial 
loans. Based on the location of security (see Figure 3), Alberta and 
BC represented 41% and 34% of total loans at year end, compared 
to 42% and 35%, respectively, in 2013, with the shift resulting from 
strong relative growth in Manitoba and Ontario. 

Figure 2 – Outstanding Loans by Portfolio
(October 31, 2013 in brackets)

Oil and Gas Production Loans  
2% (2%)

Corporate Loans  
7% (6%)

Real Estate Project Loans  
16% (15%)

Personal Loans and Mortgages  
16% (16%)

24

General Commercial Loans  
20% (22%)

Commercial Mortgages  
20% (20%)

Equipment Financing and Leasing  
19% (19%)

 CWB Group 2014 Annual ReportOutlook for Loans

While strong competition from domestic banks and other 
financial services firms is expected to persist, the current overall 
outlook for generating new business opportunities continues 
to be positive. CWB expects to maintain double-digit loan 
growth and has set its fiscal 2015 target range at 10 to 12%. 
Management believes market share will be gained from the 
combined positive influences of an expanded market presence, 
increased brand awareness in core geographic markets, and the 
effective execution of CWB’s strategic plan focused on targeted 
client solutions and superior customer service. 

Growth in Canada’s domestic economy is expected to continue 
at a moderate pace in 2015, in part due to continued strength 
in U.S. markets. The western Canadian economy is expected 
to continue to perform well relative to the rest of Canada, 
largely reflecting ongoing capital investment and in-migration 
related to a favourable long-term outlook for commodities, 
notwithstanding recent oil price declines. However, a prolonged 
period of materially lower energy and other commodity prices 
poses a risk to the outlook for economic growth in Canada 
overall, and within Western Canada in particular. 

In Alberta, the forecast for 2015 is supported by significant 
long-term capital investment in the oil sands, as well as a 
relatively positive long-term outlook for activity related to 
conventional oil production. Activity related to the resource 
sector in BC, including forestry, has remained solid due to the 
ongoing U.S. economic recovery and export opportunities to 
Pacific Rim countries, including China. Growth in Saskatchewan 
will be supported by a growing energy sector, increased 
mining output and potash production, and the potential for 
improvement in agriculture following constrained output 
due to flooding in 2014. Manitoba’s economy is diverse with 
positive economic growth contributions mainly expected from 

agriculture, mining, energy and non-residential construction 
related to infrastructure investment. Continued economic 
strength in the U.S. and a lower Canadian dollar are expected 
to support an escalation of manufacturing and exporting 
activity in all provinces. 

Canadian residential real estate markets have been resilient and 
affordability in most geographic areas remains within historical 
ranges, largely reflecting very low interest rates. However, the 
combination of historically high price levels, elevated levels 
of Canadian consumer debt and the potential for increasing 
interest rates in the future could slow construction and other 
related lending activity over time, particularly in specific areas 
of Vancouver, Calgary and Toronto. Price volatility and ongoing 
uncertainty surrounding long-term transportation solutions 
for both natural gas and heavy oil could lead to moderated 
growth in capital investment related to natural gas production 
and oil sands development in the near term. However, recent 
clarification of the royalty regime in British Columbia is a 
positive development with respect to the outlook for expansion 
of liquefied natural gas infrastructure on the west coast, and 
opportunities related to the maintenance of existing facilities 
within the resource sector remain abundant. The current 
overall economic outlook remains supportive of management’s 
expectations for continued strong loan growth.  

Potential risks that may have a material adverse impact 
on current economic expectations and forecasts include 
a sustained period of materially lower energy and other 
commodity prices, a slowing rate of economic growth in 
the United States, a significant and sustained deterioration 
in Canadian residential real estate prices, or a significant 
disruption in major global economies.

Diversification of Portfolio
Total advances based on location of security

Figure 3 – Geographical Distribution of Loans
(October 31, 2013 in brackets)

Manitoba  
3% (2%)

Saskatchewan  
7% (7%)

Ontario  
12% (11%)

Other  
3% (3%)

British Columbia  
34% (35%)

Alberta  
41% (42%)

25

 CWB Group 2014 Annual Report The following table illustrates the diversification in lending operations by standard industry sectors.

Table 9 – Total Advances Based on Industry Sector(1)
(% at October 31)

Real estate operations

Construction

Consumer loans and residential mortgages(2)

Transportation and storage

Health and social services

Finance and insurance

Hotel/motel

Oil and gas service

Oil and gas production

Manufacturing

Retail trade

Wholesale trade

Other services

Logging/forestry

All other 

Total 

  2014

2013

 22%

 22 

 15 

 7 

 5 

 5 

 4 

 3 

 2 

 2 

 2 

 2 

 2 

 2 

  5 

  100%

22%

 21 

 15 

 6 

 5 

 4 

 5 

 2 

 3 

 2 

 2 

 2 

 2 

 2 

 7 

100%

(1) Table is based on the North American Industry Classification System (NAICS) codes. 
(2) Residential mortgages in this table include only single-family properties.

The loan portfolio is focused on areas of demonstrated lending 
expertise, while concentrations measured by geographic area and 
industry sector are managed within specified tolerance levels. The 
portfolio is well diversified with a mix of business and personal loans. 
Heavy equipment financing is primarily sourced by specialized lenders 
within branches or through stand-alone equipment financing centres, 
while small- and mid-sized leases are offered across Canada through 
National Leasing. Oil and gas production lending is conducted by 
specialists located in Calgary.

Outlook for Diversification of Portfolio 

Growth is expected across all lending sectors in 2015. While 
stronger economic activity in Alberta and increased lending 
exposure in Ontario and Atlantic Canada are expected to 
lead to comparatively faster growth in these areas, portfolio 
diversification by geography will likely remain relatively 
consistent with October 31, 2014. Based on the current 
view, management expects higher net growth in areas 
such as equipment financing and leasing, personal loans 
and mortgages, and general commercial loans compared 
to commercial mortgages and real estate project loans. 
Commercial mortgages are often subject to a higher level of 
pricing competition compared to other types of lending and 

Real estate specialists are established in the major centres  
of Vancouver, Edmonton and Calgary. 

Optimum Mortgage maintains centralized administration based in 
Edmonton and sources residential mortgages throughout Western 
Canada and select regions of Ontario and Atlantic Canada through  
an established network of mortgage brokers. 

CWB will remain focused on maintaining this portfolio based 
on client relationships and adequate returns. Expectations 
for slower growth in real estate project loans compared to 
that achieved in 2014 reflect the combined impact of this 
portfolio’s relatively short duration and forecasted moderation 
in Canadian residential real estate activity, particularly in 
certain geographical areas. Within the parameters of its 
established risk appetite, CWB will continue to finance well-
capitalized developers on the basis of sound loan structures 
and acceptable pre-sale/lease levels as such opportunities 
arise. 

26

 CWB Group 2014 Annual Report  
CREDIT QUALITY

Highlights of 2014

•  Continued strong credit quality and an acceptable level  

•  The provision for credit losses of $25.1 million represented  

of write-offs. 

•  Gross impaired loans decreased 3% from the prior year and, 
as a percentage of total loans, represented 35 basis points, 
compared to 41 basis points one year ago.

15 basis points of average loans, down from 19 basis points  
in the prior year, three basis points beneath the low end of  
the 2014 target range of 18 to 23 basis points.

Impaired Loans

As shown in the table below, gross impaired loans totalled $62.1 
million and represented 0.35% of total loans, compared to $64.2 
million or 0.41% at the end of 2013. The ten largest accounts 
classified as impaired, measured by dollars outstanding, represented 

Table 10 – Change in Gross Impaired Loans
($ thousands)

approximately 50% of total gross impaired loans at year end, down 
from 55%. New formations of impaired loans totalled $63.8 million, 
compared to $66.9 million last year. 

Change from 2013

 2014 

2013 

Gross impaired loans, beginning of period

$ 

64,211 

$ 

66,840 

$ 

New formations

 63,840 

 66,883 

Reductions, impaired accounts paid down  

or returned to performing status

Write-offs 

Total, end of period(1)

Balance of the ten largest impaired accounts

Total number of accounts classified as impaired(2)

Total number of accounts classified as impaired under $1 million(2)

(48,862)

  (17,069)

$ 

$ 

62,120 

31,308 

$ 

$ 

 120 

 110 

(42,860)

 (26,652)

64,211 

35,619 

 143 

 135 

$ 

$ 

$

(2,629)

 (3,043)

(6,002)

 9,583 

(2,091)

(4,311)

 (23)

 (25)

%

 (4)

 (5)

14

 (36)

 (3)

 (12)

 (16)

 (19)

Gross impaired loans as a percentage of total loans(3) 

    0.35%

  0.41% 

 (6)bp(4)

(1) Gross impaired loans includes foreclosed assets held for sale with a carrying value of $2,393 (2013 – $12,407). CWB pursues timely realization on foreclosed assets and does not use the assets for its own operations. 
(2) Total number of accounts excludes National Leasing accounts.  
(3) Total loans do not include an allocation for credit losses or deferred revenue and premiums. 
(4) bp – basis point change.

The dollar level of gross impaired loans fluctuates as loans become 
impaired and are subsequently resolved, and does not directly reflect 
the dollar value of expected write-offs given tangible security held in 
support of lending exposures. The lower balance of gross impaired 
loans reflects the success of ongoing loan realization efforts and 
work-out programs, as well as relatively stable economic conditions in 
CWB’s core geographic markets. Actual credit losses as a percentage 
of total loans continue to demonstrate the benefits of secured lending 
practices and disciplined underwriting. 

Current estimates of expected write-offs for existing loans classified as 
impaired are reflected in the specific provisions for credit losses, which 
totalled $5.5 million at year end, compared to $9.6 million a year 

earlier. Estimates are established through detailed analyses of both the 
overall quality and ultimate marketability of the security held against 
each impaired account. 

The 2014 dollar provision for credit losses of $25.1 million decreased 
10% from the previous year despite 12% loan growth. The provision 
measured as a percentage of average loans of 15 basis points was 
lower by four basis points. However, as shown in Figure 4, the 
collective allowance for credit losses exceeded the balance of impaired 
loans, net of specific allowances. Growth in the collective allowance of 
18% exceeded loan growth despite a decrease in the dollar provision for 
credit losses. The total allowance for credit losses as a percentage of gross 
impaired loans (coverage ratio) was 154%, up from 134% in 2013. 

27

 CWB Group 2014 Annual Report   
 
  
 
  
  
 
  
 
 
Figure 4 – Net Impaired Loans as a Percentage of Net Loans Outstanding

2014

The overall loan portfolio is reviewed regularly with credit decisions 
undertaken on a case-by-case basis to provide early identification 
of possible adverse trends. Loans that have become impaired are 
monitored closely by a specialized team with regular quarterly,   

or more frequent, reviews of each loan and its realization plan. An 
impaired loans report is reviewed quarterly by the Loans Committee  
of the Board of Directors. 

Outlook for Impaired Loans 

The combination of ongoing disciplined underwriting 
practices, the secured nature of the loan portfolio and 
expectations for moderate economic growth in Canada with 
comparatively stronger performance within key western 
Canadian markets underpins management's view that overall 
credit quality will remain sound. The level of gross 

impaired loans will likely increase from the current very low 
level reflecting normal fluctuations of the credit cycle. Overall 
lending exposures will continue to be closely monitored and 
actual losses are expected to remain within CWB’s acceptable 
range. Management remains confident in the strength, diversity 
and underwriting structure of the overall loan portfolio. 

28

 CWB Group 2014 Annual ReportALLOWANCE FOR CREDIT LOSSES

The year-over-year change in the allowance for credit losses split 
between the specific allowance by category of impaired loans and 

Table 11 – Allowance for Credit Losses 
($ thousands)

the collective allowance for credit risk is provided in the table below. 

2014  
Opening  
Balance

Provision  
for Credit  
Losses

Write-Offs,  
net of  
Recoveries(1)

2014  
Ending  

 Balance

Specific Allowance

Commercial

Real estate

Equipment financing and energy

Consumer and personal

Collective Allowance 

Total 

(1) Recoveries in 2014 totalled $1,824. 

$ 

293 

$ 

1,140 

$ 

(802)

$ 

 6,349 

 2,179 

748 

 9,569 

 76,217 

 (525)

 9,871 

 713 

 11,199 

 13,858 

 (4,915)

 (8,585)

 (943)

 (15,245)

$ 

85,786 

$ 

25,057 

$ 

(15,245)

$  

95,598

 – 

  90,075 

631 

 909 

 3,465 

 518 

 5,523 

Allowances for credit losses are maintained to absorb both 
identified and unidentified losses in the loan portfolio and, at 
October 31, 2014, consisted of $5.5 million (2013 – $9.6 million) 
of specific allowances and $90.1 million (2013 – $76.2 million) in 
the collective allowance for credit losses. The specific allowance 
includes the amount of accumulated provisions for losses required 
to reduce the carrying value of identified impaired loans to their 
estimated realizable value. The collective allowance for credit risk 
includes allowances for losses inherent in the portfolio that are 
not presently identifiable on an account-by-account basis. Policies 
and methodology governing the management of the collective 
allowance are in place.

An assessment of the adequacy of the collective allowance for credit 
losses is conducted quarterly in consideration of:

•  historical trends in loss experience during economic cycles;

•  the current portfolio composition and profile; 

•  historical loss experience in portfolios that display similar credit 

risk characteristics;

•  the estimated period of time between when the impairment 

occurs and when the loss is identified; and,

•  management's judgment as to whether current economic and 

credit conditions are such that the actual level of inherent losses 
at the balance sheet date is likely to be greater or less than that 
suggested by historical experience. 

The loan portfolio is delineated through the assignment of internal 
risk ratings to each borrower. The rating is based on assessments 
of key evaluation factors for the nature of the exposure applied on 
a consistent basis across the portfolio. The current rating system 
has twelve levels of risk and ratings are updated at least annually 
for all loans, with the exception of consumer loans and single-unit 
residential mortgages. 

Outlook for Allowance for Credit Losses

Specific allowances will continue to be determined on an 
account-by-account basis and reviewed at least quarterly. 
Lower levels of specific allowances are expected in strong 
economic times and higher levels of specific allowances 
in weaker economic times. The collective allowance is 
expected to fluctuate as a result of normal portfolio 

growth. Based on management’s current outlook for credit 
performance and CWB’s actual historical loss experience, 
the existing level of the collective allowance is considered 
sufficient to mitigate losses inherent in the portfolio that are 
not presently identifiable.

29

 CWB Group 2014 Annual Report   
 
 
 
 
 
 
 
 
 
 
 
 
 
Provision for Credit Losses

The provision for credit losses represented 15 basis points of average 
loans in 2014 (see Table 12), down four basis points from the previous 
year. Net new specific provisions represented seven basis points of 
average loans, compared to 13 basis points in 2013. CWB has a 
long history of strong credit quality and low loan losses, both of 

Table 12 – Provision for Credit Losses
($ thousands)

which compare very favourably to the Canadian banking industry. 
Macroeconomic and other external factors that may impact core 
geographic regions and/or industry sectors in which CWB clients 
operate are continually analyzed. 

Provision for credit losses(1)

Net new specific provisions (net of recoveries)(2)

 2014

 0.15%

 0.07 

IFRS 

 2013

0.19%

0.13

2012

 0.19%

 0.14 

Canadian GAAP(4)

2011

 0.19% 

 0.20 

2010

 0.21% 

0.27

Collective allowance

Coverage ratio(3)

$ 

90,075 

$ 

76,217 

$ 

67,344 

$ 

61,330 

$ 

59,603 

  154%

  134%

 122%

 74% 

 55% 

(1) As a percentage of average loans.
(2) Portion of the year’s provision for credit losses allocated to specific provisions as a percentage of average loans.
(3) Allowance for credit losses as a percentage of gross impaired loans.
(4) Canadian GAAP – Canadian Generally Accepted Accounting Principles.

Outlook for the Provision for Credit Losses

The provision for credit losses in 2015 is expected to represent 
17 to 22 basis points of average loans. The expected provision 
reflects CWB’s current assessment based on assumptions 
about the economic outlook, the overall quality of the 

portfolio and its underlying security, and the adequacy of the 
collective allowance for credit losses. The assessment process 
is continuous and updated expectations are communicated no 
less than quarterly.

DEPOSITS

Highlights of 2014

•  Branch-raised demand and notice deposits increased 15%.

•  Branch-raised deposits were 55% of total deposits, consistent 

issued in the debt capital markets to a broad range of 
institutional investors. 

with 2013. 

•  Funding sources were diversified with the expansion of CWB’s 
bearer deposit note (BDN) and senior deposit note programs 

•  Capital markets deposits increased to 14% of total deposits 
by source (2013 – 9%), while higher cost broker deposits 
decreased to 31% (2013 – 36%).  

30

 CWB Group 2014 Annual Report   
Table 13 – Deposits
($ thousands)

Demand

Notice

Term

2014  
Total

Personal

$ 

33,060 

$ 

2,957,970 

$ 

6,841,639 

$ 

9,832,669 

Business and government

 637,025 

 2,134,295 

 2,399,068 

 5,170,388 

Capital markets

Total Deposits

% of Total

 – 

 – 

 2,369,957 

 2,369,957 

$ 

670,085 

$ 

5,092,265 

$  11,610,664 

$  17,373,014 

4%

29%

67%

100%

Demand

Notice

Term

2013  
Total

Personal

$ 

30,337 

$ 

2,741,951 

$ 

6,648,466 

$ 

9,420,754 

Business and government

 615,166 

 1,622,400 

 2,613,691 

 4,851,257 

Capital markets

Total Deposits

% of Total

 – 

 – 

 1,359,029 

 1,359,029 

$ 

645,503 

$ 

4,364,351 

$  10,621,186 

$  15,631,040 

4%

28%

68%

100%

% of  
Total

 56% 

 30 

 14 

 100%

% of  
Total

 60%

 31 

 9 

 100%

Total deposits of $17,373 million increased 11% over 2013 reflecting 
7% growth in business and government deposits, 4% growth in 
personal deposits, which include those issued through the deposit 

broker network, and a 75% increase in capital markets deposits 
outstanding. 

Table 14 – Deposits by Source
(as a percentage of total deposits at October 31)

Branches

Deposit brokers

Capital markets

Total

2014

 55%

 31 

 14 

 100%

2013

 55%

 36 

 9 

 100%

References to branch-raised deposits within this MD&A include all 
deposits generated through the branch network, as well as those 
raised via CWT, CDF and Valiant. Increasing the level of branch-
raised personal deposits and certain types of business deposits is 
an ongoing strategic focus for CWB as success in this area provides 
the most reliable and stable sources of funding. Success in growing 
these funding sources will become even more important under the 
Basel III rules governing liquidity beginning in 2015 (see the Liquidity 
Management section of this MD&A). CWT raises deposits through 
notice accounts (comprised primarily of cash balances held in self-
directed registered accounts), corporate trust deposits and through 
the Bank’s branch network. CDF, the Internet-based banking division 
of CWB, currently offers various deposit products to clients in all 
provinces and territories except Quebec. Client deposits in CDF at 
October 31, 2014 totalled $371 million, a 29% increase compared 
to a year earlier. Valiant’s status as a federal deposit-taking institution 
accounts for CWB’s third CDIC licence and provides an additional 
channel to raise insured deposits. Valiant deposits are currently offered 
only in CWB branches. Consistent with CWB’s commercial focus, a 
considerable portion of branch-raised deposits are generated from 
corporate clients that tend to hold larger balances compared to 
personal clients (see the Liquidity Management section of this MD&A).

Growth in total branch-raised deposits was 11% in 2014, while 
the demand and notice component within branch-raised deposits 
increased 15%. Demand and notice deposits, which include lower 
cost funding sources, comprised 33% of total deposits at year end, 
up from 32% in the previous year. Branch-raised deposits comprised 
55% of total deposits, unchanged from 2013. The level of growth in 
demand and notice deposits reflects ongoing execution of strategies 
to further enhance and diversify CWB’s core sources of funding.

Other types of deposits are primarily sourced through a deposit broker 
network and debt capital markets. Insured deposits raised through 
deposit brokers remain an efficient source of funding. Although these 
funds are subject to commissions, this cost is countered by a reduced 
dependence on a more extensive branch network and the benefit of 
generating insured fixed term retail deposits over a wide geographic 
base. Additional sources of funding in 2014 included expansion of 
CWB’s BDN program to $365 million, issuances of $900 million of 
senior deposit notes, net of maturities, securitization of $363 million 
of equipment leases (2013 – $91 million) and whole loan sales of $36 
million (2013 – $95 million) of residential mortgages. 

31

 CWB Group 2014 Annual Report   
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
Outlook for Deposits and Funding

The strategic focus to increase branch-raised deposits will 
continue, with particular emphasis on the demand and notice 
component, which is often lower cost and provides associated 
transactional fee income. CWB’s growing market presence, 
which includes the expansion and/or opening of full-service 
branches, also supports objectives to generate branch-raised 
deposits. Various strategic initiatives, which include the offering 
of enhanced cash management products and a competitive 
business savings account, as well as the creation of a new role 
in senior management for integrated leadership of business and 
personal banking, are also intended to further augment growth 
of desired branch-raised funding. The deposit broker network 
remains an efficient source for raising insured fixed term retail 

deposits and has proven to be a reliable and effective way 
to access funding and liquidity over a wide geographic base. 
Selectively utilizing the debt capital markets is also part of 
management’s strategy to further augment and diversify both 
the long- and short-term funding base over time. National 
Leasing will continue to utilize securitization channels for a 
portion of its funding requirements, provided that both related 
costs and the regulatory capital impact remain satisfactory. 
Utilizing securitization and/or whole loan sales as added sources 
of funding for certain other types of portfolios, most notably 
residential mortgages, will also continue to be evaluated in 
2015. 

Other liabilities totalled $504 million at October 31, 2014 (2013 – $462 
million). Insurance-related other liabilities were $166 million (2013 – 
$168 million) and consisted primarily of provisions for unpaid claims and 
adjustment expenses and unearned premiums.

OTHER ASSETS AND OTHER LIABILITIES

Other assets at October 31, 2014 totalled $401 million (2013 – $366 
million). Insurance-related other assets were $66 million (2013 – $64 
million) and consisted primarily of instalment premiums receivable as 
well as deferred policy acquisition costs. The amount of goodwill and 
intangible assets recorded on the balance sheet at October 31, 2014  
was $50 million (2013 – $49 million) and $85 million (2013 – $70 
million), respectively. The increase in intangible assets primarily relates  
to investment in CWB’s new banking system.

LIQUIDITY MANAGEMENT

Highlights of 2014

•  Maintained a prudent liquidity position and conservative 

•  CWB expects to be compliant with the new  

investment profile.

OSFI Liquidity Adequacy Requirements Guideline.

A schedule outlining the consolidated securities portfolio  
at October 31, 2014 is provided in Note 4 to the consolidated 
financial statements. A conservative investment profile  
is maintained by ensuring:

•  all investments are high quality and include government debt 

securities, short-term money market instruments, preferred shares, 
common shares and other marketable securities;

CWB’s liquidity management is a comprehensive process  
that includes, but is not limited to:

•  maintaining a pool of high quality liquid assets;

•  comprehensive liquidity scenario stress testing;

•  monitoring the quality of the cash and securities portfolio;

•  monitoring liability diversification and maturity profile;

•  specific investment criteria and procedures are in place to manage 

•  monitoring deposit behaviour; 

the securities portfolio;

•  regular review, monitoring and approval of investment policies is 
completed by CWB’s Asset Liability Committee (ALCO); and,

•  quarterly reports are provided to the Board on the composition of 
the securities portfolio, which is further supported by the Board’s 
annual review and approval of investment policies.

•  maintaining access to deposit and capital market funding sources; 

and, 

•  monitoring microeconomic and macroeconomic factors and early 

warning indicators.

32

 CWB Group 2014 Annual ReportTable 15 – Liquid Assets 
($ thousands)

2014

2013

2013

 Change from  

Cash and non-interest bearing deposits with financial institutions

$ 

13,320 

$ 

83,856 

$ 

(70,536)

Deposits with regulated financial institutions

Cheques and other items in transit

Total Cash Resources

Government of Canada treasury bills

Government of Canada, provincial and municipal debt, term to maturity 1 year or less

 491,255 

 258,466 

 232,789 

 3,839 

 5,673 

 (1,834)

  508,414 

 347,995 

 160,419 

 134,383 

 22,541 

 448,442 

 (314,059)

 401,950 

 (379,409)

Government of Canada, provincial and municipal debt, term to maturity more than 1 year

 1,167,771 

 487,669 

 680,102 

Other debt securities

Preferred shares

Common shares

Securities purchased under resale agreements 

Total Securities Purchased Under Resale Agreements 

and Marketable Securities

Total Liquid Assets

Total Assets

 290,363 

 321,216 

 152,931 

  99,566 

 367,961 

 379,141 

 147,169 

 – 

 (77,598)

 (57,925)

 5,762 

 99,566 

$  2,188,771 

$  2,232,332 

$ 

(43,561)

$  2,697,185 

$  2,580,327 

$  116,858 

$  20,608,656 

$  18,513,340 

$ 2,095,316 

Liquid Assets as a Percentage of Total Assets

13%

 14%

 (100)bp(1)

Total Deposit Liabilities

$  17,373,014 

$  15,631,040 

$ 1,741,974 

Liquid Assets as a Percentage of Total Deposit Liabilities

16%

 17%

 (100)bp

Additional sources of liquidity and funding in 2014 included $332 
million of equipment leases securitized (2013 – $91 million) and $36 
million (2013 – $95 million) of residential mortgages sold via whole 
loan sales. The primary source of incremental new funding was the 
issuance of capital markets deposit instruments. A summary of all 
outstanding deposits by contractual maturity date is presented in 
Tables 16 and 17.

(1) bp – basis points.

As shown in Table 15, liquid assets comprised of cash, deposits, 
securities purchased (or sold) under resale agreements and marketable 
securities totalled $2,697 million at October 31, 2014, an increase of 
5% compared to a year earlier. Liquid assets represented 13% (2013 – 
14%) of total assets and 16% (2013 – 17%) of total deposit liabilities  
at year end.

The composition of total liquid assets changed over the course of the 
year as the book was positioned to comply with new OSFI Liquidity 
Adequacy Requirements Guideline. The duration of the book was 
also lengthened to reflect a more neutral interest rate risk position. 
Key changes in the composition of liquid assets at October 31, 2014 
compared to the prior year include:

•  maturities within one year comprising 17% (2013 – 48%);

•  Government of Canada, provincial and municipal debt securities 

decreasing to 49% (2013 – 52%);

•  deposits with regulated financial institutions increasing  

to 18% (2013 – 13%);

•  preferred shares decreasing to 12% (2013 – 15%); and,

•  other marketable securities decreasing to 16% (2013 – 20%).

33

 CWB Group 2014 Annual Report   
 
 
 
 
 
Table 16 – Deposit Maturities Within One Year
($ millions)

October 31, 2014

Demand deposits

Notice deposits

Deposits payable on a fixed date 

Total 

October 31, 2013 Total

Table 17 – Total Deposit Maturities
($ millions)

  Within 1  

1 to 3  

Month

  Months

  3 Months  
to 1 Year

  Cumulative  
Within 1 Year

 $ 

670 

 $ 

 5,092 

 1,157 

 $ 

 – 

 – 

 – 

 – 

 1,297 

 3,754 

 $ 

670 

 5,092 

 6,208 

 $ 

 $ 

 6,919 

 $ 

 1,297 

 $ 

  3,754 

 $ 

 11,970 

 6,006 

 $ 

932 

 $ 

4,360 

 $ 

11,298 

Within  
1 year

1 to 2  
Years

2 to 3  
Years

3 to 4  
Years

4 to 5  
Years

  More than  

5 Years

Total

October 31, 2014

Demand deposits

Notice deposits

Deposits payable on a fixed date

 $ 

670 

 $ 

 5,092 

 6,208 

 $ 

 – 

 – 

 $ 

 – 

 – 

 $ 

 – 

 – 

 $ 

 – 

 – 

 2,375 

 1,605 

 843 

 580 

Total

 $ 

11,970 

 $ 

2,375 

 $ 

1,605 

 $ 

843 

 $ 

580 

 $ 

October 31, 2013 Total

 $ 

11,298 

 $ 

2,416 

 $ 

887 

 $ 

618 

 $ 

412 

 $ 

 – 

 – 

 – 

 – 

 – 

 $ 

670 

 5,092 

 11,611 

17,373 

15,631

$ 

$ 

A breakdown of deposits by source is provided in Table 14. Target 
limits by source have been established as part of the overall liquidity 
policy and are monitored regularly to ensure an acceptable level of 
funding diversification is maintained. Management continues to 
develop and implement strategies to ensure branch-raised deposits 
remain the core source of funding. Deposits raised through deposit 
brokers remain an effective incremental funding source. Senior and 
bearer deposit notes raised in the capital markets provide a further 
source of funding and liquidity. 

Table 18 – Subordinated Debentures Outstanding
($ thousands)

In addition to deposit liabilities, CWB has subordinated debentures 
and debt securities related to the securitization of leases to third 
parties (refer to Note 17 of the consolidated financial statements 
for additional information). A summary of subordinated debentures 
outstanding is presented in the following table:

Interest Rate

4.389%(1)

3.463%(2)

5.571%(3) 

Total 

Maturity  
Date 

Earliest Date  
Redeemable  
by CWB at Par 

As at  
  October 31  
2014 

As at  
  October 31  
2013 

 November 30, 2020 

 November 30, 2015 

 $ 

300,000 

 $ 

300,000 

 December 17, 2024 

 December 17, 2019 

 March 21, 2022  

 March 22, 2017 

 250,000 

  75,000 

 250,000 

 75,000 

 $  

625,000 

 $  

625,000

(1) These conventional debentures have a 10-year term with a fixed interest rate for the first five years. Thereafter, the interest rate will be reset quarterly at the Canadian dollar CDOR 90-day Bankers’ Acceptance rate plus 193 basis points.  
(2) These conventional debentures have a 12-year term with a fixed interest rate for the first seven years. Thereafter, the interest rate will be reset quarterly at the 90-day Canadian dollar CDOR rate plus 160 basis points.
(3) These conventional debentures have a 15-year term with a fixed interest rate for the first 10 years. Thereafter, the interest rate will be reset quarterly at the Canadian dollar CDOR 90-day Bankers’ Acceptance rate plus  

180 basis points.

34

 CWB Group 2014 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Outlook for Liquidity Management 

Internal methodologies for managing liquidity risk are 
continuously refined. CWB utilizes comprehensive stress 
testing to manage, measure and monitor liquidity risk to 

ensure a prudent approach. CWB will maintain prudent 
liquidity levels in 2015 while complying with OSFI’s Liquidity 
Adequacy Requirements Guideline.

CAPITAL MANAGEMENT

Highlights of 2014

•  Solid common equity Tier 1, Tier 1 and total capital adequacy 

ratios of 8.0%, 9.3% and 12.8%, respectively.

•  Cash dividends of $0.78 per share paid to common 

•  Cash dividends of $0.78 per share paid to common 
shareholders, up 11%.

shareholders, up 11%.

•  Supported strong loan growth while maintaining a consistent 

• 

common equity Tier 1 (CET1) capital ratio.

Issued $125 million of Basel III compliant 4.40% 5-year rate 
• 
reset preferred shares and redeemed $209 million of 7.25% 
5-year rate reset preferred shares. 

Issued $125 million of Basel III compliant 4.40% 5-year rate 
reset preferred shares and redeemed $209 million of 7.25% 
5-year rate reset preferred shares. 

Subsequent Highlights

• 

In December 2014, the Board of Directors declared a quarterly 
cash dividend of $0.21 per common share, an increase of 5%  
over the prior quarter and 11% over the dividend declared a 

year earlier. The Board of Directors also declared a quarterly  
cash dividend of $0.275 per Series 5 Preferred Share.

year earlier. The Board of Directors also declared a quarterly  
cash dividend of $0.275 per Series 5 Preferred Share.

Capital is managed in accordance with policies and plans that are 
regularly reviewed and approved by the Board. Capital management 
takes into account forecasted capital needs with consideration 
of anticipated profitability, asset growth, market and economic 
conditions, regulatory changes, and common and preferred share 
dividends. The overriding goal is to remain well capitalized in order 
to protect depositors and policyholders, and provide capacity for 
internally generated growth and strategic opportunities that do not 
otherwise require accessing the capital markets, all while providing  
a satisfactory return for common shareholders. CWB has implemented 
an Internal Capital Adequacy Assessment Process (ICAAP) to establish 
target capital levels deemed prudent to effectively manage risks, 
including potential capital shocks from unexpected macroeconomic 
and/or CWB-specific events.

CWB provides a share incentive plan to officers and employees 
who are in a position to materially impact the longer term financial 
success of the organization, as measured by overall profitability, 
earnings growth, share price appreciation and dividends. Note 19 to 
the consolidated financial statements details the number of options 
outstanding, the weighted average exercise price and the amounts 
exercisable at year end. Holders of CWB common shares and holders 
of any other class of shares deemed eligible by the Board are offered 
the choice to direct cash dividends paid toward the purchase  
of common shares through a dividend reinvestment plan (DRIP).  
Further details regarding CWB’s DRIP are available at  
cwb.com/investor-relations. 

Basel III Capital Adequacy Accord
Regulatory capital and capital ratios are calculated in accordance  
with the requirements of OSFI, and capital is managed and reported 
in accordance with the requirements of the Basel III Capital Adequacy 
Accord (Basel III). 

CWB’s minimum regulatory capital ratios, including a 250 basis point 
capital conservation buffer, are 7.0% CET1, 8.5% Tier 1 and 10.5% 
total capital. The Basel III rules provide for transitional adjustments 
whereby certain aspects of the new rules will be phased in between 
2013 and 2019. The only available transition adjustment in the Basel III 
capital standards permitted by OSFI for Canadian banks relates to the 
multi-year phase out of non-qualifying capital instruments. 

CWB currently reports its regulatory capital ratios using the 
Standardized approach for calculating risk-weighted assets. This 
approach requires CWB to carry significantly more capital for certain 
credit exposures compared to requirements under the Advanced 
Internal Ratings Based (AIRB) methodology used by larger Canadian 
financial institutions. For this reason, regulatory capital ratios of banks 
that utilize the Standardized approach versus the AIRB methodology 
are not directly comparable. 

CWB complied with all internal and external capital requirements  
in 2014.

35

 CWB Group 2014 Annual Report Table 19 – Capital Structure and Regulatory Ratios at Year End
($ thousands)

Regulatory Capital, net of deductions

Common equity Tier 1

Tier 1

Total

Capital ratios

Common equity Tier 1

Tier 1

Total

Asset to capital multiple 

 2014

2013

 $  1,443,841 

 $  1,285,692 

 1,673,996 

 1,560,801 

  2,304,108 

 2,243,654 

 8.0% 

 9.3 

 12.8 

  8.8x 

 8%

 9.7

 13.9

  8.1x

Changes in the Tier 1 and total capital ratios reflect the 2014 issuance 
of $125 million of 4.40% 5-year rate reset preferred shares, which 
qualify as Tier 1 capital under Basel III, and the redemption of $209 
million of non-qualifying 7.25% 5-year rate reset preferred shares. The 

required amortization relating to the phase out of existing, non-qualifying 
subordinated debentures also contributed to the decrease in the total 
capital ratio.

Table 20 – Regulatory Capital
($ thousands)

Common equity Tier 1 capital instruments and reserves

 2014

2013

Directly issued qualifying common share capital plus related share-based payment reserve 

 $ 

558,377 

 $ 

534,914 

Retained earnings

Accumulated other comprehensive income and other reserves

Common equity Tier 1 capital before regulatory adjustments

Regulatory adjustments to Common equity Tier 1(1)

Common equity Tier 1 capital

Additional Tier 1 capital instruments

Directly issued capital instruments qualifying as Additional Tier 1 instruments

Directly issued capital instruments subject to phase out from Additional Tier 1(2)

Additional Tier 1 instruments issued by subsidiaries and held by third parties

Additional Tier 1 capital before regulatory adjustments

Regulatory adjustments to Additional Tier 1 capital(3)

Additional Tier 1 capital

Tier 1 capital

Tier 2 capital instruments and allowances

 1,011,147 

 865,087 

  (2,822)

 (5,417)

 1,566,702 

 1,394,584 

  (122,861)

 (108,892)

  1,443,841 

 1,285,692 

 125,000 

 105,000 

  155 

 – 

 283,275 

 163 

 230,155 

 283,438 

  – 

  230,155 

 (8,329)

 275,109 

  1,673,996 

 1,560,801 

Directly issued capital instruments subject to phase out from Tier 2(2)

 540,000 

 607,500 

Tier 2 instruments issued by subsidiaries and held by third parties

Collective allowance for credit losses

Tier 2 capital before regulatory adjustments

Regulatory adjustments to Tier 2 capital(4)

Tier 2 capital 

Total capital

 37 

  90,075 

 630,112 

  – 

 38 

 76,217 

 683,755 

 (902)

  630,112 

 682,853 

 $ 

  2,304,108 

 $ 

 2,243,654

(1) CET1 deductions include goodwill, intangible assets, and non-significant investments in financial institutions above a specific percentage of CET1 capital.
(2) Capital balances exclude 20% (2013 – 10%) of non-common equity instruments outstanding at January 1, 2013 that do not include non-viability contingent capital clauses. At October 31, 2014, there was no  

exclusion from Tier 1 regulatory capital related to the Innovative Tier 1 capital (disclosed in deposits). At October 31, 2013, a combined $31 million of outstanding Innovative Tier 1 capital and preferred shares were  
excluded from regulatory capital. At October 31, 2014, $85 million of outstanding subordinated debentures (October 31, 2013 – $18 million) were excluded from regulatory capital. 

(3) Additional Tier 1 deduction includes non-significant investments in financial institutions above a specific percentage of CET1 capital.
(4) Tier 2 deduction includes non-significant investments in financial institutions above a specific percentage of CET1 capital.

36

 CWB Group 2014 Annual Report 
 
 
 
 
Table 21 – Risk-Weighted Assets
($ thousands)

Corporate

Sovereign

Bank

Retail residential mortgages

Other retail

Excluding small business entities

Small business entities

Equity

Undrawn commitments

Operational risk

Securitization risk

Other 

As at October 31, 2014

As at October 31, 2013

Table 22 – Risk-Weighting Category
($ thousands)

Cash,  
Securities  
and Resale  

Agreements

Loans

Other  
Items

 $ 

152,027 

 $  12,011,130 

 $ 

 1,329,179 

 613,873 

 – 

 – 

 – 

 426,769 

 – 

 – 

 – 

 – 

 30,968 

 17,797 

 2,708,015 

 201,252 

 2,204,002 

 – 

 415,797 

 48,558 

 90,810 

2014

Risk-  
  Weighted  

Total

Assets

 $  12,163,157 

 $  12,073,249 

 1,360,147 

 631,670 

 2,708,015 

 40,604 

 200,385 

 980,774 

 201,252 

 144,790 

 2,204,002 

 1,680,572 

 426,769 

 415,797 

 78,985 

 48,558 

 426,769 

 406,073 

 987,317 

 606,975 

 478,314 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 78,985 

 389,077 

 479,887 

 $ 

 $ 

2,521,848 

 $  17,728,329 

2,395,060 

 $  15,942,099 

 $ 

 $ 

468,062 

 $  20,718,239 

 $  18,025,822 

431,127 

 $  18,768,286 

 $  16,115,012

0%

20%

35%

50%

75%

100%

greater

Balance

  Weighted

 $  30,251 

 $  31,436 

 $ 

 – 

 $101,990 

 $ 

 – 

 $  11,966,506 

 $  32,974  $ 12,163,157   $ 12,073,249 

2014

  150% and  

Corporate

Sovereign

Bank

 1,157,125 

 203,022 

 – 

 461,614 

 – 

 – 

 – 

 123,988 

 – 

 – 

Retail residential mortgages

 312,599 

 – 

 2,053,594 

 – 

 319,224 

 – 

 46,068 

 22,598 

 – 

 – 

 – 

 1,360,147 

 40,604 

 631,670 

 200,385 

 2,708,015 

 980,774 

Other retail

Excluding small

business entities

 7,917 

 1,374 

Small business entities

 2,362 

 707 

Equity

Undrawn commitments

Operational risk

Securitization risk

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

Other 

 148,047 

 16,769 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 191,181 

 82 

 698 

 201,252 

 144,790 

 2,098,118 

 94,760 

 8,055 

 2,204,002 

 1,680,572 

 – 

 426,769 

 38,898 

 376,899 

 – 

 – 

 426,769 

 426,769 

 415,797 

 406,073 

 – 

 – 

 – 

 – 

 78,985 

 78,985 

 987,317 

 48,558 

 48,558 

 606,975 

 16,808 

 189,917 

 108,346 

 479,887 

 478,314 

As at October 31, 2014 $ 1,658,301  $ 714,922  $ 2,053,594  $ 225,978 $ 2,664,229  $  13,123,599  $  277,616  $ 20,718,239  $ 18,025,822 

As at October 31, 2013

$ 1,771,988  $ 537,057  $ 1,754,275  $  82,574  $ 2,547,915  $  11,842,730  $  231,747  $ 18,768,286  $ 16,115,012

37

 CWB Group 2014 Annual Report  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Outlook for Capital Management

CWB will maintain solid capital ratios above its target 
ICAAP thresholds and OSFI’s required minimums, and is well 
positioned to manage future business growth and unexpected 
events. Target capital ratios, including an appropriate capital 
buffer over the prescribed OSFI minimums, are reconfirmed 
at least annually through CWB’s comprehensive ICAAP. The 
ongoing retention of earnings, net of expected common 
and preferred share dividends, is expected to support capital 
requirements associated with the anticipated achievement 
of performance within the 2015 target ranges. OSFI’s stated 
requirement for banks to maintain a minimum leverage ratio 
of 3% at all times effective January 2015 is not expected to 
be a constraint for CWB. 

FINANCIAL INSTRUMENTS AND  
OTHER INSTRUMENTS

As a financial institution, most of CWB’s balance sheet is comprised 
of financial instruments and the majority of net income results from 
revenues, expenses, gains and losses related to the same.

Financial instrument assets include cash resources, securities, securities 
purchased under resale agreements, loans, derivative financial 
instruments and certain other assets. Financial instrument liabilities 
include deposits, debt, derivative financial instruments and certain 
other liabilities.

The use of financial instruments exposes CWB to credit, liquidity and 
market risk. A discussion of how these and other risks are managed 
can be found in the Risk Management section of this MD&A.

Management continues to evaluate alternatives to deploy 
capital for the long-term benefit of CWB shareholders, which 
includes the potential for strategic acquisitions. Required 
resources, costs and potential timelines related to CWB’s 
possible transition to an AIRB methodology for managing credit 
risk and calculating risk-weighted assets will continue to be 
evaluated under the direction of CWB’s newly appointed chief 
risk officer. Preliminary analysis confirms a multi-year time frame 
which requires OSFI approval. Implementation of CWB’s new 
core banking system is scheduled for early fiscal 2016. This new 
system is a critical component for a number of requirements 
necessary for AIRB compliance, including the collection of 
certain types of data.

Further information on how the fair value of financial instruments is 
determined is included in the Financial Instruments Measured at Fair 
Value discussion in the Critical Accounting Estimates section of this 
MD&A.

Income and expenses are classified as to source, either securities or 
loans for income, and deposits or borrower funds for expense. Net 
realized gains (losses) on securities are shown separately in non-
interest income.

Derivative Financial Instruments

More detailed information on the nature of derivative financial 
instruments is shown in Note 11 to the consolidated financial 
statements. The notional amounts of derivative financial instruments 
are not reflected on the consolidated balance sheets.

Table 23 – Derivative Financial Instruments
($ thousands)

Notional Amounts

Interest rate contracts(1)

Equity swaps designated as hedges(2)

Equity swaps not designated as hedges(3)

Foreign exchange contracts(4)

Total  

 2014

2013

$ 

1,725,000  $ 

800,000 

 19,205 

 3,754 

  1,964 

 17,470 

 – 

 1,235 

$ 

  1,749,923  $ 

818,705

(1) Interest rate contracts are used as hedging devices to manage interest rate risk. The outstanding contracts mature between December 2014 and July 2017.
(2) Equity swaps designated as hedges mature between June 2015 and June 2017. Equity swaps are used to reduce the earnings volatility from restricted share units linked to CWB’s common share price.
(3) Equity swaps not designated as hedges mature in June 2015. Equity swaps are used to reduce the earnings volatility from deferred share units linked to CWB’s common share price.
(4) U.S. dollar foreign exchange contracts are used from time to time to manage the difference between U.S. dollar assets and liabilities. Forward foreign exchange contracts outstanding mature  
  between November 2014 and July 2015.

38

 CWB Group 2014 Annual Report 
The active use of interest rate contracts remains an integral component 
to manage the interest rate gap position. The increase in the volume 
of outstanding contracts (measured by the notional amount) reflects 
normal course management of interest rate risk. Derivative financial 
instruments are entered into only for CWB’s own account. CWB does 
not act as an intermediary in derivatives markets. Transactions are 
entered on the basis of industry standard contracts with approved 
counterparties subject to periodic and at least annual review, including 
an assessment of the credit worthiness of the counterparty. Policies 
regarding the use of derivative financial instruments are approved, 
reviewed and monitored on a regular basis by ALCO, and are reviewed 
and approved by the Board no less than annually. 

ACQUISITIONS

No material acquisitions were completed in 2014.   

OFF-BALANCE SHEET 

Off-balance sheet items include assets under administration and assets 
under management. Total assets under administration, which are 
comprised of trust assets under administration and third-party leases 
under administration, as well as mortgages under service agreements 
totalled $10,102 million at October 31, 2014, compared to $8,424 
million one year ago. 

Assets under management held within Adroit and McLean & Partners 
were $1,796 million at year end, compared to $1,901 million last year. 
Lower assets under management primarily reflect the redemption of a 
single institutional account at Adroit.

Other off-balance sheet items are comprised of standard industry 
credit instruments (guarantees, standby letters of credit and 
commitments to extend credit). CWB does not utilize, nor does it have 
exposure to, collateralized debt obligations or credit default swaps. For 
additional information regarding other off-balance sheet items, refer 
to Note 21 of the consolidated financial statements.

39

 CWB Group 2014 Annual Report  
SUMMARY OF QUARTERLY RESULTS AND FOURTH QUARTER

QUARTERLY RESULTS

The financial results for each of the last eight quarters are summarized 
in Table 24. In general, CWB’s performance reflects a consistent 
growth trend, although the second quarter contains three fewer 
revenue-earning days.

Quarterly financial results are subject to some fluctuation due to 
exposure to property and casualty insurance. Insurance operations, 
which are primarily reflected in non-interest income, are subject to 
seasonal weather conditions, cyclical patterns of the industry and 
natural catastrophes. In the third quarter of 2013, net insurance 
revenues, reflected in non-interest income, were materially impacted 
by claims expense resulting from catastrophic floods in southern 
Alberta. In the fourth quarter of 2014, net insurance revenues were 
materially impacted by claims expense resulting from severe Alberta 
hailstorms. Mandatory participation in the Alberta auto risk sharing 
pools can also result in unpredictable quarterly fluctuations.

Table 24 – Quarterly Financial Highlights(1)
($ thousands, except per share amounts)

Net gains on securities, reflected in non-interest income, were 
unusually high in 2013 and 2014. The majority of net gains on 
securities in these periods resulted from favourable market conditions 
and the repositioning of investments in preferred shares and common 
equities. 

Among other things, quarterly results can also fluctuate from the 
recognition of periodic income tax items.

Detailed management’s discussion and analysis along with unaudited 
interim consolidated financial statements for each quarter, except  
for the fourth quarters of fiscal 2013 and 2014, are available for 
review on SEDAR at sedar.com and on CWB’s website at  
cwb.com. Copies of the quarterly reports to shareholders  
can also be obtained, free of charge, by contacting  
InvestorRelations@cwbank.com.

Net interest income (teb)

$ 132,479 

$ 131,751 

$ 123,727 

$ 125,239 

$ 124,775 

$ 121,002 

$ 111,929 

$ 113,052 

2014

2013

Q4

Q3

Q2

Q1

Q4

Q3

Q2

Q1

Less teb adjustment

Net interest income

 1,709 

 1,888 

 1,989 

 2,090 

 2,062 

 2,161 

 2,000 

 1,915 

per financial statements

 130,770 

 129,863 

 121,738 

 123,149 

 122,713 

 118,841 

 109,929 

 111,137 

Non-interest income

Total revenues (teb)

Total revenues

Net income available to 

 27,057 

 28,027 

 29,794 

 28,531 

 26,181 

 23,032 

 23,390 

 22,379 

 159,536 

 159,778 

 153,521 

 153,770 

 150,956 

 144,034 

 135,319 

 135,431 

 157,827 

 157,890 

 151,532 

 151,680 

 148,894 

 141,873 

 133,319 

 133,516 

common shareholders

 58,150 

 56,580 

 51,191 

 52,628 

 51,210 

 47,484 

 42,988 

 45,482 

Earnings per common share

Basic

Diluted

Adjusted cash

Return on common

 0.72 

 0.72 

 0.73 

 0.71 

 0.70 

 0.71 

 0.64 

 0.63 

 0.65 

 0.66 

 0.65 

 0.67 

 0.64 

 0.64 

 0.65 

 0.60 

 0.60 

 0.61 

 0.54 

 0.54 

 0.55 

 0.58 

 0.57 

 0.58 

shareholders’ equity (ROE)

 15.0%

 14.9% 

 14.4%

 14.8%

 14.9%

 14.1%

 13.5% 

 14.2%

Return on average total assets (ROA)

Efficiency ratio (teb)

Efficiency ratio

Net interest margin (teb)

Net interest margin

Provision for credit losses as

 1.12 

 47.2 

 47.7 

 2.56 

 2.53 

 1.11 

 45.9 

 46.4 

 2.58 

 2.54 

 1.07 

 46.0 

 46.6 

 2.59 

 2.55 

 1.11 

 45.1 

 45.7 

 2.64 

 2.60 

 1.11 

 45.5 

 46.1 

 2.72 

 2.67 

 1.06 

 46.5 

 47.2 

 2.70 

 2.65 

 1.00 

 47.9 

 48.6 

 2.61 

 2.56 

 1.06 

 45.8 

 46.5 

 2.62 

 2.58 

a percentage of average loans 

  0.09 

  0.16 

  0.16 

  0.19 

 0.19 

 0.20 

 0.19 

 0.18 

(1) See page 13 for a discussion of teb and non-IFRS measures.

40

 CWB Group 2014 Annual Report 
FOURTH QUARTER OF 2014

Q4 2014 vs. Q4 2013

ROE and ROA

Strong fourth quarter financial performance was marked by record 
earnings and double-digit loan growth. Record net income available 
to common shareholders of $58.2 million was up 14% while diluted 
earnings per common share increased 13% to $0.72. Adjusted cash 
earnings per common share, which excludes the after-tax amortization 
of acquisition-related intangible assets and the non-tax deductible 
change in fair value of contingent consideration, was a record 
$0.73, up 12%. Earnings growth was based on a 6% increase in 
total revenues (teb) to $159.5 million, a decrease in preferred share 
dividends and a lower provision for credit losses, partially offset by 
higher non-interest expenses. Higher total revenues primarily resulted 
from the benefit of strong 12% loan growth and 3% higher non-
interest income, partially offset by a 16 basis point decrease in net 
interest margin (teb) to 2.56%. Growth in almost all categories of 
non-interest income more than offset notable declines in both net 
insurance revenues and net gains on securities. ‘Other’ non-interest 
income was $4.5 million higher, primarily due to a gain on the sale 
of CWB’s former Edmonton Main Branch premises. Credit-related fee 
income and trust and wealth management fees increased $1.0 million 
and $0.9 million, respectively, while net insurance revenues were $3.6 
million lower due to the impact of claims expense related to severe 
hailstorms in Alberta. Net gains on securities were $1.8 million lower.

Q4 2014 vs. Q3 2014

Net income available to common shareholders increased 3%, mainly 
due to a lower provision for credit losses and higher ‘other’ non-
interest income, partially offset by a $3.6 million decline in net gains 
on securities, a $2.0 million reduction in net insurance revenues and 
higher non-interest expenses. Changes in ‘other’ non-interest income 
and net insurance revenues primarily resulted from the same factors 
discussed above. Diluted and adjusted cash earnings per common 
share both increased 3%. 

The quarterly return on common shareholders’ equity of 15.0% 
increased 10 basis points from both a year earlier and the prior 
quarter. Fourth quarter return on assets was 1.12%, compared to 
1.11% both last year and in the previous quarter. 

Efficiency

The quarterly efficiency ratio (teb), which measures non-interest 
expenses as a percentage of total revenues (teb), excluding the non-
tax deductible charge for the fair value of contingent consideration, 
was 47.2%, up from 45.5% a year earlier, primarily reflecting the 
revenue impact of lower net interest margin. 

Loan Growth 

Total loans of $17,606 million grew 2% in the quarter and 12% over 
the past twelve months. 

Credit Quality

Overall credit quality continued to reflect sound underwriting, 
secured lending practices and strong economic activity in CWB’s key 
geographic markets. Gross impaired loans totalled $62.1 million at 
quarter end, compared to $58.1 million last quarter and $64.2 million 
a year earlier. The quarterly provision for credit losses represented 
nine basis points of average loans, compared to 16 basis points in 
the prior quarter and 19 basis points last year. Despite the sequential 
decline, the dollar provision for credit losses exceeded net new specific 
provisions and led to a slight increase in the level of the collective 
allowance for credit losses compared to last quarter. 

41

 CWB Group 2014 Annual Report All provisions are periodically reviewed and evaluated in light of 
emerging claims experience and changing circumstances. Changes 
in circumstances may cause future assessments of unpaid claims 
and adjustment expenses to be significantly different than current 
assessments and may require an increase or decrease in the provision. 
In estimating the provision for unpaid claims and adjustment expenses, 
a number of uncertainties are taken into account and assumptions 
made, which makes it difficult to estimate a range for the provision. 
Further, as noted above, the provision includes a margin for adverse 
deviations in assumptions. At October 31, 2014, the provision 
for unpaid claims and adjustment expenses totalled $85.5 million 
(2013 – $89.7 million). Additional information on the process and 
methodology for determining the provision for unpaid claims and 
adjustment expenses can be found in Note 22 to the consolidated 
financial statements. 

Financial Instruments Measured at Fair Value

Cash resources, securities, securities purchased (sold) under resale 
agreements, acquisition contingent consideration and derivative 
financial instruments are reported on the consolidated balance sheets 
at fair value.

CWB categorizes its fair value measurements of financial instruments 
recorded on the consolidated balance sheets according to a three-level 
hierarchy. Level 1 fair value measurements reflect published market 
prices quoted in active markets. Level 2 fair value measurements were 
estimated using a valuation technique based on observable market 
data. Level 3 fair value measurements were determined using a 
valuation technique based on non-market observable input. 

ACCOUNTING POLICIES AND ESTIMATES

CRITICAL ACCOUNTING ESTIMATES

CWB’s significant accounting policies are outlined in Note 1 to the 
audited consolidated financial statements with related financial 
note disclosures by major caption. The policies discussed below are 
considered particularly important, as they require management to 
make significant estimates or judgments, some of which may relate  
to matters that are inherently uncertain.

Allowance for Credit Losses

An allowance for credit losses is maintained to absorb probable 
credit-related losses in the loan portfolio based on management’s 
estimate at the balance sheet date. In assessing existing credit losses, 
management must rely on estimates and exercise judgment regarding 
matters for which the ultimate outcome is unknown. These matters 
include economic factors, developments affecting particular industries 
and specific issues with respect to single borrowers. Changes in 
circumstances may cause future assessments of credit risk to be 
significantly different than current assessments and may require an 
increase or decrease in the allowance for credit losses. Establishing a 
range for the allowance for credit losses is difficult due to the number 
of uncertainties involved. The collective allowance for credit losses is 
intended to address this uncertainty. At October 31, 2014, CWB’s total 
allowance for credit losses was $95.6 million (2013 – $85.8 million) 
which included specific allowances of $5.5 million (2013 – $9.6 
million) and a collective allowance of $90.1 million (2013 – $76.2 
million). Additional information on the process and methodology 
for determining the allowance for credit losses can be found in 
the discussion of Credit Quality in this MD&A and in Note 7 to the 
consolidated financial statements. 

Provision for Unpaid Insurance Claims  
and Adjustment Expenses

A provision for unpaid claims is maintained, with the provision 
representing the amounts needed to provide for the estimated 
ultimate expected cost of settling claims related to insured events 
(both reported and unreported) that have occurred on or before 
each balance sheet date. A provision for adjustment expenses is 
also maintained, which represents the estimated expected costs 
of investigating, resolving and processing these claims. Estimated 
recoveries of these costs from reinsurance ceded are included in 
other assets. The computation of these provisions takes into account 
the time value of money using discount rates based on projected 
investment income from the assets supporting the provisions. The 
process of determining the provision for unpaid claims and adjustment 
expenses necessarily involves risks that the actual results will deviate 
from the best estimates made. These risks vary in proportion to the 
length of the estimation period and the volatility of each component 
comprising the liabilities. To recognize the uncertainty in establishing 
these best estimates and to allow for possible deterioration in 
experience, actuaries are required to include explicit margins for 
adverse deviation in assumptions for asset defaults, reinvestment 
risk, claims development and recoverability of reinsurance balances. 

42

 CWB Group 2014 Annual ReportThe following table summarizes the significant financial assets and liabilities recorded on the consolidated balance sheets at fair value.

Table 25 – Valuation of Financial Instruments
($ thousands)

As at October 31, 2014

Financial Assets

Cash resources

Securities

Securities purchased under resale agreements

Derivative related

Total Financial Assets

Financial Liabilities

Other liability(1)

Derivative related 

Total Financial Liabilities

As at October 31, 2013

Financial Assets

Cash resources

Securities

Derivative related

Total Financial Assets

Financial Liabilities

Other liability(1)

Derivative related

Total Financial Liabilities

Fair Value

Level 1

Level 2

Level 3

Valuation Technique

$ 

508,414 

$ 

471,643 

$ 

36,771 

$ 

 2,089,205 

 2,089,205 

 99,566 

 5,420 

 99,566 

 – 

 5,420 

 – 

–

$ 

2,702,605 

$ 

2,660,414 

$ 

42,191 

$ 

 – 

 – 

–

 – 

 – 

$ 

$ 

2,679 

$ 

 386 

3,065 

$ 

 – 

 – 

 – 

$ 

$ 

 – 

$ 

2,679 

 386 

 – 

386 

$ 

2,679 

Fair Value

Level 1

Level 2

Level 3

Valuation Technique

$ 

347,995 

$ 

300,995 

$ 

47,000 

$ 

 2,232,332 

 2,232,332 

 4,509 

 – 

 – 

 4,509 

$ 

2,584,836 

$ 

2,533,327 

$ 

51,509 

$ 

 – 

 – 

 – 

 – 

$ 

$ 

1,679 

$ 

 36 

1,715 

$ 

 – 

 – 

 – 

$ 

$ 

 – 

$ 

1,679 

 36 

 – 

36 

$ 

1,679 

(1) Level 3 financial instruments are comprised of the contingent consideration related to the acquisition of McLean & Partners Wealth Management Ltd.

Notes 3, 4, 5, 11 and 30 to the consolidated financial statements provide additional information regarding these financial instruments.

43

 CWB Group 2014 Annual Report CHANGES IN ACCOUNTING POLICIES

FUTURE CHANGES IN ACCOUNTING POLICIES

A number of standards and amendments have been issued by the 
IASB, and the following changes may have an impact on CWB’s future 
financial statements. CWB is currently reviewing these standards to 
determine the impact, if any, on the financial statements. 

IFRS 9 – Financial Instruments

During 2014, the IASB issued the complete version of IFRS 9.  
Under the finalized guidance, IFRS 9 specifies that financial assets 
be classified into one of three categories: financial assets measured 
at amortized cost, financial assets measured at fair value through 
profit or loss, or financial assets measured at fair value through other 
comprehensive income. IFRS 9 introduces changes to measuring an 
entity’s own credit risk in the valuation of financial liabilities. The 
final standard also introduces a new expected credit loss model 
for calculating impairment, and new general hedge accounting 
requirements that align more closely with an entity’s risk management 
model. Compliance with IFRS 9 is mandatory for CWB’s fiscal year 
beginning on November 1, 2018, and early adoption is permitted. 
OSFI is currently assessing whether it will require federally regulated 
Canadian banks, including CWB, to adopt IFRS 9 effective  
November 1, 2017, in advance of IASB requirements. 

IFRS 15 – Revenue from Contracts with Customers

During 2014, the IASB established principles for reporting about 
the nature, amount, timing and uncertainty of revenue and cash 
flows arising from an entity’s contracts with customers. The standard 
provides a single, principles-based model for revenue recognition  
to be applied to all contracts with customers. IFRS 15 will be effective 
for CWB’s fiscal year beginning November 1, 2017, with earlier 
adoption permitted. 

CWB continues to monitor IASB ongoing activity and proposed 
changes to IFRS. Several accounting standards that are in the  
process of being amended by the IASB (i.e. macro-hedging, leases  
and insurance) may have a significant impact on CWB’s future 
consolidated financial statements.

A number of standards and amendments have been issued by the 
International Accounting Standards Board (IASB), and the following 
changes may have an impact on CWB’s future financial statements. 
CWB is currently reviewing these standards to determine the impact,  
if any, on the financial statements. 

Consolidated Financial Statements

Effective November 1, 2013, CWB retrospectively adopted IFRS 10 
Consolidated Financial Statements and IFRS 12 Disclosures of Interests 
in Other Entities, which establish principles for the presentation and 
preparation of consolidated financial statements when an entity 
controls one or more other entities, and new disclosure requirements 
for all forms of interests in other entities. As a result of the application 
of IFRS 10, CWB has changed its accounting policy for determining 
whether it has control over its investees and, consequently, has 
de-consolidated Canadian Western Bank Capital Trust (the Trust) 
through which certain regulatory capital instruments are issued. In 
accordance with the transitional provisions, CWB has applied IFRS 
10 retrospectively and comparative figures have been restated to 
reflect the de-consolidation of the Trust. The de-consolidation of the 
Trust resulted in a $105 million decrease in CWB Capital Trust Capital 
Securities Series 1 (WesTS) previously classified as non-controlling 
interest and an increase of $105 million in deposit liabilities, and 
reclassification of the associated distribution, which totalled $6.7 
million for the year ended October 31, 2013, from non-controlling 
interest to interest expense. The annual disclosures required by  
IFRS 12 are included in Notes 14, 20 and 33. 

Accounting for Internal Direct Leasing Costs

IAS 17 Leases requires that the lessor capitalize initial direct leasing 
costs in the initial measurement of the lease, and defines initial direct 
costs as incremental costs directly attributable to negotiating and 
arranging a lease. Prior to 2014, CWB capitalized costs of certain 
employees and other internal costs directly attributable to arranging 
new leases within initial direct leasing costs on initial measurement of 
a lease. During 2014, the IFRS Interpretations Committee has issued 
clarification that certain internal costs do not qualify as incremental 
costs. As a result, during the year CWB changed its accounting policy 
to expense, rather than capitalize, non-incremental internal costs for 
negotiating and arranging new leases as incurred. CWB has applied 
this accounting policy retrospectively, resulting in a decrease of $9.5 
million in loans, an increase in other assets of $2.5 million for deferred 
income taxes, and a decrease of $6.9 million in retained earnings for 
all presented comparative periods. This change did not result in  
a change to the consolidated statements of income.

Fair Value Measurement

Effective November 1, 2013, CWB adopted IFRS 13 Fair Value 
Measurement, which applies to other IFRS standards that require 
or permit fair value measurements or disclosures about fair value 
measurements, and sets out a framework on how to measure fair 
value using the assumptions that market participants would use when 
pricing the asset or liability under current market conditions, including 
assumptions about risk. In accordance with the transitional provisions 
of IFRS 13, CWB has applied the new fair value measurement 
guidance prospectively. This new standard had no impact on the 
measurement of CWB’s assets and liabilities. Additional disclosures 
required by IFRS 13 are included in Note 30. 

44

 CWB Group 2014 Annual ReportRISK MANAGEMENT 

The shaded areas of this MD&A represent a discussion of 
risk management policies and procedures relating to credit, 
market and liquidity risks as required under IFRS, which 
permits these specific disclosures to be included in the

MD&A. Therefore, the shaded areas presented on pages 45 to 54 
of this MD&A form an integral part of the audited consolidated 
financial statements for the year ended October 31, 2014.

Highlights of 2014

Several enhancements to CWB’s risk management framework 
were undertaken in 2014 as part of the ongoing development 
and implementation of CWB’s risk management processes. Key 
changes included:

•  Completion of the CWB Group Risk Appetite Statement; 

• 

Inclusion of technology risk as a discrete subset of operational 
risk in recognition of CWB’s increasing reliance on technology; 
and,

•  Recruitment of an executive chief risk officer to take office  

in fiscal 2015; 

• 

Implementation of a group-wide operational risk training 
initiative. 

RISK MANAGEMENT OVERVIEW

CWB’s risk management processes are designed to complement 
the organization’s overall size, level of complexity, risk profile and 
philosophy regarding risk. CWB’s risk management philosophy 
emphasizes sound controls, effective governance, transparency and 
accountability. Selectively choosing and managing acceptable risks has 
been integral to CWB’s ability to grow profitably in both favourable 
and adverse market conditions. A strong risk culture continues to be a 
cornerstone of CWB’s approach to risk management.

As with all financial institutions, CWB is in the business of managing 
risk and is therefore exposed to various risk factors that could 
adversely affect its operating environment, financial condition and 
financial performance. Exposure to risk may also influence a client’s 
decision to make deposits and/or an investor’s decision to buy, sell 
or hold CWB shares or other securities. Each of CWB’s businesses is 
subject to certain risks that require unique mitigation strategies. 

CWB has demonstrated its ability to effectively manage risks through 
conservative management practices based on a strong risk culture and 
a disciplined risk management approach; however, not all risks are 
within CWB’s direct control. A description of key external risk factors 
management considers is included in this risk management discussion. 
CWB actively evaluates existing and potential risks to develop, implement 
and continually enhance appropriate risk mitigation strategies.

Risk Management Principles 

The following principles guide the management of risks across all 
operations and companies of CWB (group-wide):

•  An effective balance of risk and reward through alignment of business 

strategy with risk appetite, diversifying risk, pricing appropriately for risk, 
and mitigating risk through sound preventive and detection controls.

•  A group-wide view of risk and the acceptance of risks required to build 
the business with continuous consideration for how those risks may 
affect CWB’s reputation.

•  The belief that every employee is accountable to understand the risks 

inherent in their respective day-to-day activities.

•  Use of common sense, sound judgment and fulsome risk-based 

discussions.

•  Recognition that “knowing your client” reduces risks by ensuring the 

services provided are suitable for, and understood by, the client.

The mandate of CWB’s Group Risk Management function is to enhance 
existing processes and structure to help identify and appropriately 
mitigate risks on a group-wide basis. The intent is to provide a suitable 
framework for CWB to properly balance risk and reward while ensuring risk 
management practices satisfy regulatory requirements.

45

 CWB Group 2014 Annual Report CWB Group Risk Appetite StatementCWB Group’s vision – to be seen as crucial to our clients’ futures – requires continuous consideration, understanding and responsible management of all key risks at both the strategic and operational levels. Our core strategic objective to balance risk and reward requires each of us to make common-sense business decisions by assessing risk and reward trade-offs considering CWB Group strategy, risk appetite and regulatory/legal requirements. Our Risk Appetite Statement considers all risks we manage as we seek to deliver value and growth for each of our key stakeholder groups: clients, shareholders, employees and communities and is summarized as follows:At CWB Group, we consciously accept risks to add value for stakeholders and support the responsible and efficient delivery of products and services provided those risks:• Help us become more crucial to our clients’ futures • Are thoroughly understood and managed within the confines of well-communicated CWB Group risk tolerances, including the highest ethical standards. Risk Management Framework

The primary goal of risk management is to ensure that the outcomes of 
risk taking are consistent with CWB’s business activities, strategies and 
risk appetite. The group-wide risk management framework provides the 
foundation for achieving this goal. CWB utilizes the ISO 31000 Standard 
for Risk Management as a comprehensive framework to help ensure risk 
is managed effectively and efficiently. This international standard provides 

principles and guidelines for managing risk in a systematic, transparent 
and credible manner. The risk framework is subject to continuous 
evaluation to ensure it meets the challenges and requirements faced by 
CWB in its operations, including the evaluation of industry best practices 
and compliance with evolving regulatory standards. 

CWB’s group-wide risk management framework (Figure 5) is comprised of four main elements:

Figure 5 – Risk Management Framework

Risk Governance

Risk Appetite Framework

Principal Risks and Risk Management Processes

Strong Risk Culture

Risk Culture

A strong risk culture emphasizes transparency and accountability. 
Organizations with a strong risk culture have a consistent and 
repeatable approach to risk management when making key business 
decisions, including regular discussions of risk and reviews of risk 
scenarios that can help management and the Board understand the 
interrelationships and potential impacts of risks. CWB’s strong risk 
culture starts with an appropriate “tone at the top” that demonstrates 
and sends consistent and clear messages throughout the organization. 

Risk culture is communicated throughout the organization and is 
emphasized by the actions of senior management and the Board. 

Principal Risks

The ability to identify, measure and monitor risks is a key component 
of effective group-wide risk management. Certain principal risks have 
been identified that have the greatest potential to materially impact 
operations. 

Following (Figure 6) is a visual representation of CWB’s principal risk exposures by business line:

Figure 6 – Principal Risks

CWB

Liquidity/Funding Risk
Market Risk
Capital Risk
Operational Risk

Business 
and Personal 
Banking

Trust 
Services

Insurance

Wealth 
Management

Credit Risk
Operational Risk

Credit Risk
Operational Risk

Operational Risk

Operational Risk

46

 CWB Group 2014 Annual Report 
 
Reputational risk is also a principal risk, which arises as a consequence 
of not managing other risks effectively. Regulatory, technology and 
people risks are significant subsets of Operational Risk. Important risk 
factors, including related risk management processes, are described 
in more detail in the following sections. While each of these risks is 
described independently, many of the factors and risks discussed may 
also be interrelated.   

CWB’s risk management processes incorporate various forms of 
stress testing to assist in making informed risk management and 
capital planning decisions, which are developed and managed as 
part of sound business strategy. Stress testing is performed across 
key functional areas of CWB and is based on both quantitative and 
qualitative inputs. 

Risk Appetite

Senior management establishes and recommends CWB’s overall risk 
appetite, which is ultimately approved by the Board. Risk appetite is 
the formalization of basic business principles such as making decisions 
based on risk-reward tradeoffs, understanding potential outcomes of 
those decisions and deciding whether CWB is comfortable with the 
risk associated with those decisions. It provides a context to discuss 
potential risks and reach a shared understanding of appropriate risk 
thresholds. Setting risk tolerances is dynamic and requires flexible 
processes, as well as continuous review and guidance from senior 
management, internal risk committees and the Board. Key attributes 
of CWB’s formalized risk appetite framework include the following:

•  A conservative culture that is prevalent throughout CWB, from the 

Board to senior management to front-line staff.

•  No direct exposure to wholesale banking businesses (investment 
banking, brokerage and trading) which are subject to significant 
earnings volatility and can lead to large unexpected losses 
compared to typical spread lending.

•  Careful and diligent management of risks at all levels led by a 

knowledgeable and experienced management team committed to 
sound management practices and the promotion of a highly ethical 
culture. 

•  A relatively flat organizational structure with management close to 
their respective operations, helping to facilitate effective internal 
communications and reinforcing an appropriate “tone at the top.” 

•  A continuous commitment and focus on the achievement of high 

quality, sustainable long-term financial results.

•  A philosophy of avoiding exposure to risks that are not well 

understood. Management strives to thoroughly understand the 
risks of the businesses in which CWB chooses to engage and has 
extensive knowledge and experience in CWB’s chosen lending 
sectors, key geographic regions and other complementary business 
areas.

47

 CWB Group 2014 Annual Report Risk Management Governance Structure 

Management owns the risks CWB takes or is exposed to while 
conducting its business activities, while the Board approves 
and monitors the framework under which these risks are 
managed. This framework places ultimate accountability for the 
management of risk with the CWB Group Executive Committee. 
The Executive Committee, with the assistance of the Group Risk 
Management function, is responsible for establishing the overall 
risk management framework, identifying risks and developing 
appropriate risk management policies. 

Figure 7 – Internal Risk Management Committees

The Board, either directly or through its committees, reviews 
or approves the key policies and implements specific reporting 
procedures to enable effective monitoring of significant 
risk areas. At least annually, a report on risks and key risk 
management policies is presented to the Board and/or Board 
committees for review, assessment and approval.

An overview of the management committee structure and list of 
key risks for which each committee is responsible follows.

CEO

Executive 
Committee

Reputational 
Regulatory

Group  
Credit Risk 
Committee

Group  
ALCO

Group  
Capital Risk 
Committee

Group  
Operational 
Risk 
Committee

Group  
Disclosure 
Committee

Credit

Market 
Liquidity 
Funding

Capital

Operational
• Regulatory
• Technology
• People

Group Capital Risk Committee – Responsible for the oversight 
of capital adequacy, CWB’s regulatory capital plan, ICAAP and 
stress testing. 

Group Operational Risk Committee – Reviews the group 
operational risk management framework, operational loss 
reporting and business continuity plans. Reviews action plans for 
mitigating and improving the management of operational risk. 

Group Disclosure Committee – Supports CEO/CFO certification 
over public disclosures. Responsible for reviewing CWB’s 
internal control over financial reports and disclosure controls 
and procedures to help ensure the accuracy, completeness and 
timeliness of related public disclosures. 

Executive Committee – Oversees major risk management 
processes, provides oversight to internal risk committees 
and ensures the risk management framework is properly 
implemented. Provides executive oversight for all principal risks, 
and recommends the risk appetite and overall risk management 
framework for Board approval. 

Group Credit Risk Committee – Approves loans within 
delegated limits and is responsible for ensuring that appropriate 
credit policies are in place. Monitors the quality, diversification 
and exposure of the loan portfolio and recommends actions to 
ensure adequacy of the provision for credit losses.

Group Asset Liability Committee (ALCO) – Responsible for 
the establishment and maintenance of policies and programs for 
liquidity management and control, funding sources, investments, 
foreign exchange risk, interest rate risk and derivatives risk. 
Oversees diversification of product offerings to ensure alignment 
with strategy and risk tolerances.

48

 CWB Group 2014 Annual ReportAdditional information on these committees is provided below in principal risk governance sections.

To support the overall governance structure, CWB has adopted a “three lines of defense” model:

Table 26 – Three Lines of Defense

First Line

Business and Support Areas

 - Own risk

 - Identify and manage risk through the 

establishment of policies and procedures

 - Ensure activities conform to risk 

management policies and authorities

 - Develop and maintain effective internal 

controls

 - Monitor and report activities

Second Line

Oversight Functions

Third Line

Internal Audit

 - Establish group-wide frameworks and 

training for risk management and 
compliance

 - Provide oversight and independent 

challenge to business and support areas

 - Monitor and report on compliance with 

risk policies

 - Provide independent assurance that risk 
management controls and governance 
processes are adequate and functioning 
as intended

The following CWB oversight functions provide key support within  
the group-wide risk management framework:

Group Risk Management – Establishes the group-wide risk  
management framework and provides independent oversight  
of enterprise risk management. The Chief Risk Officer (CRO)  
will report functionally to the Board.

Regulatory Compliance – Establishes risk-based processes to actively 
manage known and emerging risks related to applicable regulatory 
requirements. The General Counsel acts in the capacity of Chief 
Compliance Officer (CCO) and reports functionally to the Board.

Finance – Provides independent oversight of processes to manage 
financial reporting and capital risk. Provides oversight on financial 
reporting, capital adequacy, external credit ratings, regulatory 
reporting, tax and accounting-related functions. The Chief Financial 
Officer (CFO) reports functionally to the Audit Committee.

Internal Audit – Provides independent, objective assurance and 
consulting services designed to improve CWB’s operations. The 
scope of work includes determining whether the network of risk 
management controls and governance processes, as designed and 
implemented by management, are adequate and functioning in the 
intended manner. The Chief Internal Auditor (CIA) reports functionally 
to the Audit Committee.

CREDIT RISK

Risk Overview

The main source of credit risk exposure for CWB results from its 
focus and expertise in granting loans and leases. CWB’s credit risk 
management culture reflects the unique combination of policies, 
practices, experience and management attitudes that support growth 
within chosen industries and geographic markets. Underwriting 
standards are designed to ensure an appropriate balance of risk and 
return, and are supported by established loan exposure limits in areas 
of demonstrated lending expertise. Concentration is measured against 
specified tolerance levels by geographic region, industry sector and 

product type. In order to minimize its potential loss given default, 
the vast majority of loans are secured by tangible collateral. CWB’s 
approach to managing credit risk has proven to be very effective, as 
demonstrated by CWB’s relatively stable provision for credit losses and 
consistently low write-offs measured as a percentage of total loans.

Refer to the Loans and Credit Quality sections of this MD&A for 
additional information. 

49

 CWB Group 2014 Annual Report Credit risk is the risk that a financial loss will be incurred due to the failure of a counterparty to discharge its contractual  commitment or obligation to CWB. Risk Governance

The credit approval process is centrally controlled, with all 
significant credit requests submitted to Credit Risk Management 
for adjudication. Credit Risk Management is independent of the 
originating business. Requests for credit approval beyond 

the lending limit of the CEO are referred to the Group Credit 
Risk Committee or to the Loans Committee of the Board for 
approval, depending on the size of the exposure.

Risk Management

CWB is committed to a number of important principles to 
manage credit exposures, which include:

•  ongoing development of credit analytics reporting to assess 

portfolio risks at a granular level;

•  pricing of credits commensurate with risk to ensure an 

•  oversight provided by the Loans Committee of the Board; 

appropriate financial return;

•  delegated lending authorities that are clearly communicated 

•  management of growth while maintaining the quality of loans;

to lenders and other personnel engaged in the credit granting 
process;

•  credit policies, guidelines and directives which are 

communicated within all branches, business lines and to 
officers whose activities and responsibilities include credit 
granting and risk assessment;

•  appointment of personnel engaged in credit granting who are 

both qualified and experienced;

•  a standard credit risk-rating classification established for all 

credits;

•  a review at least annually of credit risk-rating classifications 
and individual credit facilities (except consumer loans and 
single-unit residential mortgages);

•  quarterly review of risk diversification by geographic area, 
industry sector and product measured against assigned 
portfolio limits;

•  early recognition of problem accounts and immediate action 

to protect the safety of CWB’s capital;

•  delegation of  loans deemed to carry higher risks to a 

specialized loan workout group that performs an appropriate 
level of regular monitoring and close management; 

• 

independent reviews of credit evaluation, risk classification 
and credit management procedures by Internal Audit, which 
includes direct reporting of results to senior management, the 
CEO and the Audit Committee of the Board; and,

•  detailed quarterly reviews of accounts rated less than 

satisfactory. Reviews include a recap of action plans for each 
less than satisfactory account, the completion of a watch list 
report recording accounts with evidence of weakness and an 
impaired report covering loans that show impairment to the 
point where a loss is possible. A summary report of less than 
satisfactory accounts is reviewed by the Loans Committee of 
the Board on a quarterly basis.

Credit Risk Concentration

Risk diversification is addressed by establishing portfolio limits 
by geographic area, industry sector and product. The policy is to 
limit loans to connected corporate borrowers to not more than 
10% of CWB’s shareholders’ equity. Generally, CWB’s lending 
limit is $50 million for a single risk exposure.  

However, for certain quality connections that confirm debt 
service capacity and loan security from more than one source, 
the limit is generally $75 million. CWB clients with larger 
borrowing requirements can be accommodated through loan 
syndications with other financial institutions.

Environmental Risk

Portfolio Quality

While the day-to-day operations of CWB do not have a material impact on 
the environment, environmental risks include the risk of loss given default 
if a borrower is unable to repay loans due to environmental cleanup costs, 
and the risk of damage to CWB’s reputation resulting from the same.  In 
order to manage these risks, and to help mitigate CWB’s overall impact on 
the environment, CWB evaluates potential environmental risks as part of its 
credit granting process. If potential environmental risks are identified that 
cannot be resolved to CWB’s satisfaction, the application will be denied. 

Reports on environmental inspections and findings are provided quarterly 
to the Board. Where financing is provided, Internal Audit will sample 
test loan files to ensure environmental studies required as a condition of 
financing are in place, including review for a transmittal letter from the 
author of the environmental study indicating that it may be relied upon for 
financing purposes.

CWB’s strategy is to maintain a quality, secured and diversified loan 
portfolio by engaging experienced personnel who provide a hands-on 
approach in credit granting, account management and timely action 
when problems develop. Lending within the Bank is largely directed 
toward small- and medium-sized businesses operating in the four western 
provinces, and to individuals. Relationship banking and “knowing your 
client” are important tenets of effective account management. Earning 
an appropriate financial return for the level of risk is also fundamental. 
Geographic diversification of the loan portfolio outside of Western Canada 
is achieved through participation in syndicated lending facilities primarily 
led by other Canadian banks, National Leasing’s representation across all 
provinces of Canada, and residential mortgages underwritten and serviced 
by Optimum in select regions of Ontario and Atlantic Canada. 

For additional information, see the Loans and Credit Quality sections  
of this MD&A.

50

 CWB Group 2014 Annual ReportMARKET RISK

Risk Overview

Risk Governance

Market risk arises when making loans, taking deposits and making 
investments. The most material market risks for CWB are those 
related to changes in interest rates. CWB does not undertake market 
activities such as market making, arbitrage or proprietary trading 
and, therefore, does not have direct risks related to those activities. A 
diversified cash and securities portfolio is maintained that is primarily 
comprised of high quality debt instruments, preferred shares and 
common shares that are subject to price fluctuations based on 
movements in interest rates and volatility in financial markets. CWB 
has limited direct exposure to foreign exchange risk. 

INTEREST RATE RISK

The Board annually approves asset liability management policies 
specifying interest rate and foreign exchange exposure limits, and 
regularly reviews actual positions against these thresholds. ALCO 
is responsible for ongoing oversight, and reviews and endorses 
the asset liability policies at least annually in addition to providing 
related strategic direction and oversight for Treasury. Treasury actively 
monitors and manages market risk with strong support from senior 
management.

This risk and the potential for variability in earnings arise primarily 
when cash flows associated with assets and liabilities have different 
repricing dates. The differentials, or interest rate gaps, arise as a result 
of the financial intermediation process and primarily reflect differences 
in the preferences for term on the part of borrowers and depositors.

A positive interest rate gap exists when interest sensitive assets exceed 
interest sensitive liabilities for a specific maturity or repricing period. 
Generally, a positive gap will result in an increase in net interest 
income when market interest rates rise since assets reprice earlier 
than liabilities. The opposite impact will generally occur when market 
interest rates fall; however, the correlation may be disrupted when 
interest rates approach zero.

To manage interest rate risk arising as a result of the financial 
intermediation process, ALCO works within policy guidelines for 
interest rate gap positions and meets regularly to monitor CWB’s 
position and decide future strategy. The objective is to prudently 
manage interest rate risk within established guidelines. Interest rate 
risk policies are reviewed and approved by the Board at least annually. 
The gap position is reported to the Board at least quarterly.

Exposure to interest rate risk is controlled by managing the size of 
the static gap positions between interest sensitive assets and interest 
sensitive liabilities for future periods. Gap analysis is supplemented by 
stress testing of the asset liability portfolio structure, duration analysis 
and dollar estimates of net interest income sensitivity for periods of 
up to one year after Treasury hedging activity. The interest rate gap 
is measured at least monthly. Note 29 to the consolidated financial 
statements shows the gap position at October 31, 2014 for select 
time intervals.

The analysis in Note 29 is a static measurement of interest rate 
sensitivity gaps at a specific point in time, and there is potential for 
these gaps to change significantly over a short period. The impact on 
earnings from changes in market interest rates will depend on both 
the magnitude of and speed with which interest rates change, as well 
as the size and maturity structure of the cumulative interest rate gap 
position and the management of those positions over time.

The one-year and under cumulative gap represented negative 0.7% 
of total assets at October 31, 2014, down from 1.2% one year ago, 
while the one-month and under gap decreased to 2.7%, from 6.7% 
a year earlier. 

The estimated sensitivity of net interest income to a change in interest 
rates is presented in Table 27. The amounts represent the estimated 
change in net interest income over the time period shown resulting 
from a one percentage point change in interest rates. The estimates 
are based on a number of assumptions and factors, which include:

•  a constant structure in the interest sensitive asset liability portfolio;

•  floor levels for various deposit liabilities;

• 

interest rate changes affecting interest sensitive assets and liabilities 
by proportionally the same amount and applied at the appropriate 
repricing dates; and,

•  no early redemptions.

51

 CWB Group 2014 Annual Report Interest rate risk is the impact on earnings and economic value resulting from changes in interest rates.Interest rate risk is managed to ensure sustainable earnings over time, balancing the impact on current year earnings against changes in economic value at risk over the life of the asset and liability portfolios.Market risk is the impact on earnings resulting from changes in financial market variables such as interest rates and foreign exchange rates.Table 27 – Estimated Sensitivity of Net Interest Income  
as a Result of One Percentage Point Change in Interest Rates
($ thousands)

Impact of 1% increase in interest rates  
Period

90 days 

1 year

1 year percentage change

Impact of 1% decrease in interest rates  
Period

90 days

1 year

1 year percentage change

 2014

2013

 $ 

 2,411 

 $ 

4,176 

  9,185 

 14,545 

  2.0%

 3.3%

 2014

2013

 $ 

 (4,889)

 $ 

(6,796)

  (18,221)

 (23,853)

  (3.9)% 

  (5.3)%

Higher sensitivity to a decrease in rates is due to asymmetry in the 
impact of falling rates on loans and deposits. A decrease of one-
percentage point in rates is assumed to reduce loan yields by an 
equivalent amount. However, the assumed change in total deposit 
costs is lower because deposits yielding less than one percent at the 
beginning of the period are adjusted to zero or an assumed floor if 
higher than zero. 

It is estimated that a one-percentage point increase in all interest 
rates at October 31, 2014 would decrease unrealized gains related 
to available-for-sale debt securities and the fair value of interest 
rate swaps designated as hedges, and result in a reduction in 
other comprehensive income of approximately $36.6 million, net 
of tax (October 31, 2013 – $14.4 million); it is estimated that a 

one-percentage point decrease in all interest rates at October 31, 
2014 would result in a higher level of unrealized gains related to 
available-for-sale debt securities and increase the fair value of interest 
rate swaps designated as hedges, which would increase other 
comprehensive income by approximately $37.3 million, net of tax 
(October 31, 2013 – $14.4 million). 

It is management’s intention to continue to manage the asset liability 
structure and interest rate sensitivity through pricing and product 
policies to attract desired assets and liabilities, as well as through the 
use of interest rate swaps or other appropriate hedging techniques 
(see discussion under Derivative Financial Instruments section). Assets 
and liabilities having a term to maturity in excess of five years are 
subject to specific review and control, and were not material. 

FOREIGN EXCHANGE RISK

Foreign exchange risk is the risk of changes in earnings or economic value arising from changes in foreign exchange rates. This risk 
arises when various assets and liabilities are denominated in different currencies. 

In providing financial services to its clients, CWB has assets and 
liabilities denominated in U.S. dollars. At October 31, 2014, 
assets denominated in U.S. dollars were 1.0% (2013 – 1.2%) of 
total assets and U.S. dollar liabilities were 1.1% (2013 – 1.3%) of 
total liabilities. Currencies other than U.S. dollars are not bought 
or sold other than to meet specific client needs. CWB has no 
material exposure to currencies other than U.S. dollars.

Policies have been established that include limits on the 
maximum allowable differences between U.S. dollar assets and 
liabilities. The difference is measured daily and managed by use 
of U.S. dollar forward contracts or other means. Policy respecting 
foreign exchange exposure is reviewed and approved at least 
annually by the Board. Any deviations from policy are reported 
regularly to ALCO and quarterly to the Board. 

52

 CWB Group 2014 Annual Report 
 
 
 
 
 
 
 
LIQUIDITY AND FUNDING RISK

Risk Overview

CWB maintains a sound, prudent and conservative approach to 
managing exposure to liquidity risk, including targeting a contingency 
planning horizon under stressed operating conditions that may be 
caused by company-specific or market-wide stress scenarios. The 
contingency planning horizon and related liquidity and funding 
management strategies comprise an integrated liquidity risk 
management program designed to ensure that CWB manages liquidity 
risk within an appropriate threshold.

CWB’s key risk mitigation strategies include:

•  broad funding access, including preserving and growing a reliable 
base of core deposits and continual access to diversified sources of 
funding;

•  a comprehensive group-wide liquidity contingency plan that is 

supported by a pool of unencumbered high quality liquid assets and 
marketable securities that would provide assured access to liquidity 
in a crisis; and,

•  the maintenance of a liquidity position to manage current and 

future liquidity requirements while also contributing to the flexibility, 
safety and soundness of CWB under times of stress.  

•  an appropriate balance between the level of risks CWB undertakes 
and the corresponding cost of risk mitigation that considers the 
potential impact of extreme but plausible events;

Refer to the Liquidity Management section of this MD&A for 
additional information.

Risk Governance

Liquidity management is centralized to better facilitate the 
effective management of liquidity risk. The Board annually 
approves asset liability management policies and delegates 
liquidity risk authorities to senior management. The Board is 
responsible for oversight of the liquidity policies and also reviews, 
on a regular basis, reporting on the overall liquidity position, 
status and trends. 

ALCO annually reviews and endorses the liquidity management 
policies and provides primary management oversight for the 
treasury management function. The Treasury department actively 
measures, monitors and manages liquidity risk with strong 
support from senior management.

53

 CWB Group 2014 Annual Report Liquidity risk is the risk that CWB cannot meet a demand for cash or fund its financial obligations in a cost efficient or timely manner as they become due. These financial obligations can arise from withdrawals of deposits, debt maturities, and commitments to provide credit.Risk Management

CWB has comprehensive Asset Liability Management policies that 
cover key aspects of liquidity risk management. The key elements 
of managing liquidity risk for CWB include the following:

•  Policies – Liquidity risk management policies establish targets 
for minimum liquidity, set the monitoring regime, and define 
authority levels and responsibilities. Policies are reviewed at 
a minimum annually by ALCO and the Board. Limit setting 
establishes acceptable thresholds for liquidity risk;

•  Monitoring – Trends and behaviours regarding how clients 

manage their deposits and loans are monitored to determine 
appropriate liquidity levels. Active monitoring of the external 
environment is performed using a wide range of sources and 
economic barometers;

•  Measurement and modelling – CWB’s liquidity model 

measures and forecasts cash inflows and outflows, including 
any cash flows related to applicable off-balance sheet activities 
over various risk scenarios; 

•  Reporting – Treasury oversight of all significant liquidity 

risks that support analysis, risk measurement, stress testing, 
monitoring and reporting to both ALCO and the Board;

•  Stress testing – CWB performs liquidity stress testing on a 

regular basis to evaluate the potential effect of both systemic 
and company-specific (idiosyncratic) disruptions on CWB’s 
liquidity position. Liquidity stress tests consider the effect of 
changes in funding assumptions, depositor behaviour and the 
market behaviour of liquid assets. CWB stress tests liquidity as 
per guidance from OSFI as described in the Liquidity Adequacy 

Requirements Guideline. Stress test results are reviewed 
by ALCO and considered in making liquidity management 
decisions. Liquidity stress testing has many purposes, 
including, but not limited to:

 - helping the Board and senior management understand the 
potential behaviour of various positions on CWB’s balance 
sheet in circumstances of stress; and,

 -

facilitating the development of effective funding, risk 
mitigation and contingency plans.

•  Contingency planning – A liquidity contingency plan is 

maintained that defines a liquidity event and specifies the 
desired approaches for analyzing and responding to actual 
and potential liquidity events. The plan outlines an appropriate 
governance structure for the management and monitoring of 
liquidity events, processes for effective internal and external 
communication, and identifies potential countermeasures to 
be considered at various stages of an event; 

•  Funding diversification – CWB actively manages the 

diversification of its deposit liabilities by source, type of 
depositor, instrument and term. Supplementary funding 
sources currently include securitization, capital market issuance 
and whole loan sales; and, 

•  Core liquidity – CWB maintains a pool of highly liquid, 

unencumbered assets that can be readily sold, or pledged to 
secure borrowings, under stressed market conditions or due to 
company-specific events. 

OSFI issued the final Liquidity Adequacy Requirements in May 2014, 
which formalizes many of the regulations issued by the Bank for 
International Settlements (BIS) in the International Framework for 
Liquidity Risk, Measurement, Standards and Monitoring. Canadian 
banks are expected to comply with the Liquidity Coverage Ratio (LCR) 

in January 2015 while implementation of the Net Stable Funding Ratio 
(NSFR) is delayed until 2018. OSFI also introduced a monitoring tool 
called the Net Cumulative Cash Flow. CWB expects to be compliant 
with the Liquidity Adequacy Requirements Guidelines.

54

 CWB Group 2014 Annual ReportContractual Obligations

CWB enters into contracts in the normal course of business that give 
rise to commitments of future minimum payments that affect the 
liquidity position. In addition to the obligations related to deposits 
and subordinated debentures discussed in the Deposits and Liquidity 

Table 28 – Contractual Obligations
($ thousands)

Management sections of this MD&A, as well as Notes 13, 17, 21 and 
29 of the consolidated financial statements, the following contractual 
obligations are outstanding at October 31, 2014:

Lease commitments

$ 

12,121 

$ 

21,751 

$ 

16,857 

$ 

46,178 

$ 

96,907 

Within 1  

Year

1 to 3  
Years

4 to 5  
Years

  More than 5  

Years

Total

Purchase obligations for operating  

and capital expenditures

October 31, 2014

October 31, 2013

Credit Ratings

 3,132 

15,253 

13,019 

$ 

$ 

 2,856 

24,607 

25,438 

$ 

$ 

 2,677 

19,534 

19,395 

$ 

$ 

 – 

46,178 

52,599 

$ 

$ 

 8,665 

105,572 

110,451

$ 

$ 

CWB’s ability to efficiently access capital markets funding on a 
cost-effective basis is partially dependent upon the maintenance of 
satisfactory credit ratings. Such credit ratings, accompanied with a 
stable or positive outlook, increase the breadth of clients and investors 
able to participate in various deposit and debt offerings, while also 
lowering CWB’s overall cost of capital. 

Credit ratings are largely determined by the quality of earnings, the 
adequacy of capital, the effectiveness of risk management programs 
and the opinions of rating agencies related to creditworthiness of the 

financial sector as a whole. There can be no assurance that CWB’s 
credit ratings and the corresponding outlook will not be changed, 
potentially resulting in adverse consequences for funding capacity or 
access to capital markets. Changes in credit ratings may also affect 
the ability and/or the cost of establishing normal course derivative 
or hedging transactions. Credit ratings do not consider market price 
or address the suitability of any financial instrument for a particular 
investor and are not recommendations to purchase, sell or hold 
securities. Ratings are subject to revision or withdrawal at any time by 
the rating organization.

The following table summarizes the credit ratings issued for CWB, as well as the corresponding rating agency outlook at October 31, 2014.

Table 29 – Credit Ratings

The following CWB ratings issued by DBRS, along with the corresponding outlook, were last confirmed 
on October 21, 2014. 

Long-term 
senior debt and 
deposits

Short-term debt

Subordinated 
debentures

Preferred shares

Outlook

DBRS 

A (low)

R-1 (low)

BBB (high)

Pfd-3

Stable

55

 CWB Group 2014 Annual Report   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CAPITAL RISK

Risk Overview

CWB follows three main principles to facilitate the effective 
management of capital risk:

•  Capital management involves a dynamic and ongoing process to 
determine, allocate and maintain appropriate amounts of capital. 

•  The optimal amount and composition of capital must consider 
regulatory and economic capital requirements, as well as the 
expectation of CWB shareholders and other stakeholders.

•  The objective of capital management is to ensure:

 - capital is, and will continue to be, adequate to maintain 
confidence in the safety and stability of CWB while also 
complying with required regulatory standards;

 - CWB has the capability to access appropriate sources of capital in 

a timely and cost-effective manner; and, 

 -

return on capital is sufficient to support projected business 
growth and satisfy the expectations of investors.

responsible for capital risk management. Under the leadership of the 
CFO, senior representatives within Finance, Group Risk Management, 
Strategy and Communications, and Credit Analytics comprise 
the ICAAP core team, which is closely supported by other key 
departments, including Treasury and Credit Risk Management.

Risk Management

The following are key elements of capital risk management:

•  The regulatory capital plan, inclusive of the capital management 
policy and three-year capital projections, is completed at least 
annually. 

•  Consolidated forecast models are used to analyze the likely capital 
impact of projected operations, stress testing and/or significant 
transactions.

•  Regulatory capital ratios are reported to senior management and 

the Board on a monthly basis.

Risk Governance

•  The Board receives a quarterly capital risk update.

The Board at least annually approves the regulatory capital plan, 
Internal Capital Adequacy Assessment Process (ICAAP) and capital 
management policies. The Group Capital Risk Committee is 

For additional information, please refer to the Capital Management 
section of this MD&A.

OPERATIONAL RISK

Risk Overview

Operational risk is inherent in all of CWB’s business activities, including 
banking, trust, wealth management and insurance operations, and 
is embedded in processes that support the management of principal 
risks such as credit, liquidity, market, capital and reputational risk. 
CWB is exposed to operational risk from internal business activities, 
external threats and outsourced business activities. Its impact can be 
financial loss, loss of reputation, loss of competitive position, regulatory 
penalties, or failure in the management of other risks. While operational 
risk cannot be completely eliminated, proactive operational risk 
management is a key strategy to mitigate this risk. The primary financial 
measure of operational risk is actual losses incurred. CWB incurred no 
material losses related to operational risk in 2014 or 2013.

The regulatory framework requires certain amounts of capital to be 
allocated to support operational risk. CWB uses the Standardized 
approach to measure operational risk. CWB has a group-wide 
Operational Risk Management Framework to ensure that all 
employees understand their responsibilities with respect to operational 
risk management. The Operational Risk Management Framework 

56

encompasses a common language of risk coupled with programs 
and methodologies for identification, measurement, control, and 
management of operational risk. This is supported by specific 
operational risk training for all staff.

Risk Governance

Business and support areas are fully accountable for the management 
and control of operational risks to which they are exposed. The 
Group Operational Risk Committee has responsibility for operational 
risk, with oversight by the Board, Executive Committee and senior 
management. The Group Risk Management function is responsible 
for the continual enhancement of the Group Operational Risk 
Management Framework and supporting policies. The Board 
has ultimate oversight and approves the Group’s Operational 
Risk Management Framework with support from various Board 
committees.

 CWB Group 2014 Annual ReportCapital risk is the risk that CWB has insufficient capital resources, in either quantity or quality, to support strategic initiatives and current or planned operations.  Operational risk is the risk of loss resulting from human error, inadequate or failed processes, systems or controls, or external events. There are three subsets of operational risk: regulatory risk, people risk and technology risk.  Risk Management

Following is a summary of strategies and factors that assist with the 
effective management of operational risk:

Additional key components include:

•  Flat organizational structure with management close to their 

respective operations, which helps to facilitate effective internal 
communication and operational control; 

•  Organizational surveys on employee engagement and corporate 
culture (including CWB’s ongoing participation in the 50 Best 
Employers in Canada survey);

•  Communication of, and specific training related to, the importance 

of effective operational risk management to all levels; 

•  Management that is very engaged with promoting CWB’s 

operational risk tolerance and appetite; and,

•  Ongoing enhancement of group-wide operational risk management 

processes. 

Key elements of the Operational Risk Management Framework 
include:

•  Common definitions of operational risk - CWB incorporates 
standard risk terms and certain key operational risk definitions as 
part of its Group Operational Risk Management framework and 
supporting policies.

•  Risk assessments - Risk control self-assessments are utilized 
throughout CWB with the objective to proactively identify key 
operational risk exposures and assess whether appropriate risk-
mitigating internal controls are in place and operating effectively. 
Action plans may result where additional strategies are identified to 
reduce risk exposure.

•  Operational risk reporting - Loss data monitoring is important 
to maintain awareness of identified operational risks and to assist 
management in taking constructive action to reduce exposures to 
future losses.  

• 

implementation of policies and procedural controls appropriate to 
address identified risks (including segregation of duties and other 
fundamental checks and balances);

•  continual  enhancements to fraud prevention processes, policies 

and communication; 

•  established “whistleblower” processes and employee code of 

conduct;

•  maintenance of an outsourcing management program;

•  at least annual assessment and benchmarking of business 

insurance;

•  human resource policies and processes to ensure staff are 

adequately trained for the tasks for which they are responsible and 
enable retention and recruitment; 

•  a Regulatory Compliance department focused on key regulatory 
compliance areas such as  privacy, anti-money laundering, anti-
terrorist financing and consumer regulations;

•  use of technology that incorporates automated systems with 
built-in controls and active management of configuration and 
change management along with information security management 
programs; 

•  enhanced focus on data quality as an important and strategic asset;

•  effective project management processes supported by a designated 
committee comprised of representatives of senior management; 
and,

•  continual updating and testing of procedures and contingency plans 
for disaster recovery and business continuity (including pandemic 
planning).

57

 CWB Group 2014 Annual Report REGULATORY RISK

The businesses operated by CWB are highly regulated through 
laws and regulations that have been put in place by various 
federal and provincial governments and regulators. Changes to 
laws and regulations, including changes in their interpretation 
or implementation, could adversely affect CWB. CWB’s failure to 
comply with applicable laws, regulations, industry codes or regulatory 
expectations could result in sanctions, financial penalties and costs 
associated with litigation that could adversely impact earnings and 
damage reputation. Although most sources of regulatory risk are 
outside of management’s direct control, CWB takes what it believes to 
be reasonable and prudent measures designed to support compliance 
with governing laws and regulations.

Over the past several years the intensity of supervisory oversight of 
all federally regulated Canadian financial institutions has increased 

significantly in terms of both regulation and new standards. This 
includes amplified supervisory activities, an increase in the volume 
of regulation, more frequent data and information requests from 
regulators, and shorter implementation time frames for regulatory 
requirements, including the Basel III capital and liquidity standards. 
Certain regulations may also impact CWB’s ability to compete 
against both non-OSFI and other OSFI regulated entities. Effective 
management of regulatory risk and compliance in the current 
environment requires, and is expected to continue to require, 
considerable internal resources and the active involvement of 
senior management and the Board. Notwithstanding the additional 
resources, the volume, pace and implementation of new and 
amended regulations and standards increases the risk of unintended 
consequences and non-compliance for all regulated entities.

TECHNOLOGY RISK

CWB is highly dependent upon information technology and 
supporting infrastructure, such as voice, data and network access. 
In addition to internal resources, various third parties provide key 
components of the infrastructure and applications. Disruptions in 
information technology and infrastructure, whether attributed to 
internal or external factors, and including potential disruptions in the 
services provided by various third parties, could adversely affect the 

ability of CWB to conduct regular business and/or deliver products 
and services to clients. Ongoing diligence is required to ensure systems 
are secure from threats. In addition, CWB currently has a number of 
significant technology projects underway, including the replacement 
of its core banking system (implementation scheduled for early fiscal 
2016), which further increase risk exposure related to information 
systems and technology.  

PEOPLE RISK

Competition for qualified employees in CWB’s key markets is intense, 
reflecting the general level of economic activity and the needs of other 
financial services participants within and outside CWB’s geographic 
footprint. 

CWB intends to continually attract and retain sufficient qualified 
employees to successfully execute against its strategic direction. 
Inability to maintain an appropriate staff complement would adversely 
affect CWB’s ability to achieve the organization’s strategic objectives. 

58

 CWB Group 2014 Annual ReportRegulatory risk is the risk of negative impact to business activities, earnings or capital, regulatory relationships or reputation as a result of non-compliance with applicable regulatory requirements.  Technology risk is related to the operational performance, confidentiality, integrity and availability of our information,  systems and infrastructure.  People risk is the risk that CWB is not able to retain and attract sufficient qualified employees to implement its strategies  and/or achieve its objectives.  REPUTATION RISK

Negative public opinion can result from actual or alleged misconduct 
in any number of activities, either on the part of employees or external 
partners, but often involves questions about business ethics and 
integrity, competence, corporate governance practices, quality and 
accuracy of financial reporting disclosures, or quality of products and 
service. Negative public opinion could adversely affect CWB’s ability to 
attract and retain clients and/or employees and could expose CWB to 
litigation and/or regulatory action. Responsibility for governance and 

management of reputation risk falls to all CWB employees, including 
senior management and the Board.

All directors, officers and employees have a responsibility to conduct 
their activities in accordance with the CWB Group’s personal 
conduct policies and in a manner that minimizes reputational risk. 
In addition to members of senior management, the Legal, Strategy 
and Communications, and Regulatory Compliance departments are 
particularly involved in the management of reputation risk.

INSURANCE RISK

CWB is exposed to insurance risk through its wholly owned subsidiary, 
CDI, which offers home and auto insurance to customers in BC and 
Alberta. Accordingly, CWB’s operations are subject to uncertainties 
and fluctuations in earnings based on elements of risk associated with 
these lines of business. These elements include cyclical patterns in the 
industry and unpredictable developments, including weather-related 
and other natural catastrophes. CDI carries reinsurance coverage as 
part of its strategy to manage these risks. The insurance industry is 
also impacted by political, regulatory, legal and economic influences. 
The insurance business involves various types of insurance-related risk; 
in particular, underwriting risk, pricing risk, claims risk and reinsurance 
risk. Policies and procedures have been established to manage 
insurance-related risk, as well as other categories of risk to which CWB 
is exposed through CDI. 

The risk that CDI might be exposed to large claims or to an 
accumulation of claims resulting from a natural catastrophe, such 
as a weather-related or seismic event, is mitigated by reinsurance 
treaties that protect it from such risks. Reinsurance risk includes the 
risk that reinsurance counterparties are not financially strong and that 
underwriting strategies are inappropriately matched with reinsurance 
programs. CDI performs financial due diligence on prospective 
reinsurers and only purchases coverage from a list of reviewed and 
approved companies.  

CDI is exposed to regulatory risk as the insurance business is regulated 
by both federal and provincial authorities. This risk is managed 
mainly by monitoring current developments and actively participating 
in relevant bodies and associations in order to contribute CDI’s 
perspectives on regulations.

Level of Competition 

CWB’s performance is impacted by the intensity of competition in the 
markets in which it operates. Client retention may be influenced by 
many factors, including relative service levels, the prices and attributes 
of products and services, changes in products and services, and actions 
taken by competitors.

OTHER RISK FACTORS

In addition to the risks described above, other risk factors, including 
those below and those identified in the forward-looking statements 
section, may adversely affect CWB’s businesses and financial results.  

General Business and Economic Conditions

The majority of CWB’s business is conducted in Western Canada. 
Accordingly, CWB’s overall financial performance is largely impacted 
by the general business and economic conditions of the four western 
provinces. Several factors that could impact general business and 
economic conditions in CWB’s core markets include, but are not 
limited to, changes in: short-term and long-term interest rates; 
energy and other commodity prices; real estate prices; adverse global 
economic events and/or elevated economic uncertainties; inflation; 
exchange rates; levels of consumer, business and government 
spending; levels of consumer, business and government debt; and 
consumer confidence. 

59

 CWB Group 2014 Annual Report Reputation risk is the consequence of not managing risks effectively and cannot be considered in isolation from other risks. Insurance risk is the risk of financial loss due to actual experience being different from that assumed in insurance product pricing and reserving. Insurance contracts provide financial protection for the insured by transferring risks to the insurer in exchange for premiums. Unfavourable experience could emerge due to adverse fluctuations in timing, size or frequency of claims, or associated expenses.  
Accuracy and Completeness of Information  
on Clients and Counterparties

CWB depends on the accuracy and completeness of information 
about customers and counterparties. In deciding whether to extend 
credit or enter into other transactions with clients and counterparties, 
CWB may rely on information furnished by them, including financial 
statements, appraisals, external credit ratings and other financial 
information. CWB may also rely on the representations of clients 
and counterparties as to the accuracy and completeness of that 
information and, with respect to financial statements, on the 
reports of auditors. CWB’s financial condition and earnings could be 
negatively impacted to the extent it relies on financial statements that 
do not comply with standard accounting practices, that are materially 
misleading, or that do not fairly present, in all material respects, 
the financial condition and results of operations of the customer or 
counterparties.

Ability to Execute Growth Initiatives

As part of its long-term corporate strategy, CWB intends to continue 
growing its business through a combination of organic growth and 
strategic acquisitions. The ability to successfully grow its business 
will be dependent on a number of factors, including identification of 
accretive new business or acquisition opportunities, negotiation of 
purchase agreements on satisfactory terms and prices, approval of 
acquisitions by regulatory authorities, securing satisfactory regulatory 
capital and financing arrangements, and effective integration of newly 
acquired operations into the existing business. All of these activities 
may be more difficult to implement or may take longer to execute 
than management anticipates. Further, any significant expansion 
of the business may increase the operating complexity and divert 
management’s attention away from established or ongoing business 
activities. Any failure to successfully manage acquisition strategies 
could have a material adverse impact on CWB’s business, financial 
condition and results of operations.

Adequacy of CWB’s Risk Management Framework

The Risk Management Framework is made up of various processes and 
strategies for managing risk exposure. Given its structure and scope 
of its operations, CWB is primarily subject to credit, market (mainly 
interest rate), liquidity, operational, reputation, regulatory, insurance, 
environmental, and other risks. There can be no assurance that the 
framework to manage risks, including the framework’s underlying 
assumptions and models, will be effective under all conditions and 
circumstances. If the risk management framework proves ineffective, 
CWB could be materially affected by unexpected financial losses and/
or other harm.

Changes in Accounting Standards and  
Accounting Policies and Estimates

The International Accounting Standards Board continues to change 
the financial accounting and reporting standards that govern the 
preparation of CWB’s financial statements. These types of changes 
can be significant and may materially impact how CWB records and 
reports its financial condition and results of operations. Where CWB 
is required to retroactively apply a new or revised standard, it may be 
required to restate prior period financial statements.

Other Factors

CWB cautions that the above discussion of risk factors is not 
exhaustive. Other factors beyond CWB’s control that may affect future 
results include changes in tax laws, technological changes, unexpected 
changes in consumer spending and saving habits, timely development 
and introduction of new products, and the anticipation of and success 
in managing the associated risks.

60

 CWB Group 2014 Annual ReportUPDATED SHARE INFORMATION

As at November 26, 2014, there were 80,370,001 common shares 
outstanding. Also outstanding were employee stock options, which 
are or will be exercisable for up to 4,736,835 common shares for 
maximum proceeds of $145.7 million. On December 3, 2014, the 
Board of Directors declared a quarterly cash dividend of $0.21 per 
common share payable on January 8, 2015, to shareholders of record 
on December 16, 2014. The Board of Directors also declared a cash 
dividend of $0.275 per Series 5 preferred share payable on January 31, 
2015 to shareholders of record on January 23, 2015.

CONTROLS AND PROCEDURES

As of October 31, 2014, an evaluation was carried out on the 
effectiveness of CWB’s disclosure controls and procedures. Based on 
that evaluation, the CEO and CFO have certified that the design and 
operating effectiveness of those disclosure controls and procedures 
were effective.

Also at October 31, 2014, an evaluation was carried out on the 
effectiveness of internal controls over financial reporting to provide 
reasonable assurance regarding the reliability of financial reporting 
and financial statement compliance with IFRS. Based on that 
evaluation, the CEO and CFO have certified that the design and 
operating effectiveness of internal controls over financial reporting 
were effective.

These evaluations were conducted in accordance with the standards 
of Internal Control over Financial Reporting – Guidance for Smaller 
Public Companies, a recognized control model, and the requirements 
of Multilateral Instrument 52-109 of the Canadian Securities 
Administrators. A Disclosure Committee, comprised of members of 
senior management, assists the CEO and CFO in their responsibilities. 
Management’s evaluation of controls can only provide reasonable, not 
absolute, assurance that all control issues that may result in material 
misstatement, if any, have been detected.

The Bank’s certifying officers had previously limited the scope of the 
design of disclosure controls and procedures and internal control over 
financial reporting to exclude the controls, policies and procedures 
of McLean & Partners, acquired in the third quarter of 2013. This 
limitation has now been removed.

There were no changes in CWB’s internal controls over financial 
reporting that occurred during the year ended October 31, 2014 that 
have materially affected, or are reasonably likely to materially affect, 
internal controls over financial reporting.

This Management’s Discussion and Analysis is dated  
December 3, 2014.

61

 CWB Group 2014 Annual Report Consolidated Financial Statements

MANAGEMENT’S RESPONSIBILITY  
FOR FINANCIAL REPORTING

The consolidated financial statements of Canadian Western Bank 
(CWB) and related financial information presented in this annual 
report have been prepared by management, who are responsible 
for the integrity and fair presentation of the information presented, 
which includes the consolidated financial statements, Management’s 
Discussion and Analysis (MD&A) and other information. The consolidated 
financial statements were prepared in accordance with International 
Financial Reporting Standards, including the requirements of the 
Bank Act and related rules and regulations issued by the Office of the 
Superintendent of Financial Institutions Canada. The MD&A has been 
prepared in accordance with the requirements of securities regulators, 
including National Instrument 51-102 of the Canadian Securities 
Administrators (CSA).

The consolidated financial statements, MD&A and related financial 
information reflect amounts which must, of necessity, be based on 
informed estimates and judgments of management with appropriate 
consideration to materiality. The financial information represented 
elsewhere in this annual report is fairly presented and consistent 
with that in the consolidated financial statements.

Management has designed the accounting system and related 
internal controls, and supporting procedures are maintained to 
provide reasonable assurance that financial records are complete and 
accurate, assets are safeguarded and CWB is in compliance with all 
regulatory requirements. These supporting procedures include the 
careful selection and training of qualified staff, defined division of 
responsibilities and accountability for performance, and the written 
communication of policies and guidelines of business conduct and risk 
management throughout CWB.

We, as CWB’s Chief Executive Officer and Chief Financial Officer, will 
certify CWB’s annual filings with the CSA as required by Multilateral 
Instrument 52-109 (Certification of Disclosure in Issuers’ Annual and 
Interim Filings).

The system of internal controls is also supported by our internal audit 
department, which carries out periodic internal audits of all aspects of 
CWB’s operations. The Chief Internal Auditor has full and free access 
to the Audit Committee and to the external auditors.

The Audit Committee, appointed by the Board of Directors, is 
comprised entirely of independent directors who are not officers or 
employees of CWB. The Committee is responsible for reviewing the 
financial statements and annual report, including the MD&A, and 
recommending them to the Board of Directors for approval. Other 
key responsibilities of the Audit Committee include meeting with 
management, the Chief Internal Auditor and the external auditors to 
discuss the effectiveness of certain internal controls over the financial 
reporting process and the planning and results of the external audit. 
The Committee also meets regularly with the Chief Internal Auditor 
and the external auditors without management present.

The Governance Committee, appointed by the Board of Directors,  
is comprised of directors who are not officers or employees of CWB. 
Their responsibilities include reviewing related party transactions and 
reporting to the Board of Directors those transactions which may have 
a material impact on CWB.

The Office of the Superintendent of Financial Institutions Canada,  
at least once a year, makes such examination and inquiry into the 
affairs of CWB and its federally regulated subsidiaries as is deemed 
necessary or expedient to satisfy themselves that the provisions of 
the relevant Acts, having reference to the safety of depositors and 
policyholders, are being duly observed and that CWB is in a sound 
financial condition.

KPMG LLP, the independent auditors appointed by the shareholders 
of CWB, have performed an audit of the consolidated financial 
statements and their report follows. The external auditors have full 
and free access to, and meet periodically with, the Audit Committee 
to discuss their audit and matters arising therefrom.

Chris Fowler 
President and Chief Executive Officer

December 3, 2014

Carolyn J. Graham, FCA 
Executive Vice President and Chief Financial Officer

62

 CWB Group 2014 Annual ReportIndependent Auditors’ Report

TO THE SHAREHOLDERS OF 
CANADIAN WESTERN BANK

We have audited the accompanying consolidated financial statements 
of Canadian Western Bank, which comprise the consolidated balance 
sheets as at October 31, 2014 and 2013, the consolidated statements 
of income, comprehensive income, changes in  equity and cash 
flows for the years ended October 31, 2014 and 2013, and notes, 
comprising a summary of significant accounting policies and other 
explanatory information.

MANAGEMENT’S RESPONSIBILITY FOR  
THE CONSOLIDATED FINANCIAL STATEMENTS

Management is responsible for the preparation and fair presentation 
of these consolidated financial statements in accordance with 
International Financial Reporting Standards, and for such internal 
control as management determines is necessary to enable the 
preparation of consolidated financial statements that are free from 
material misstatement, whether due to fraud or error.

AUDITORS’ RESPONSIBILITY

Our responsibility is to express an opinion on these consolidated 
financial statements based on our audits. We conducted our audits 
in accordance with Canadian generally accepted auditing standards. 
Those standards require that we comply with ethical requirements 
and plan and perform the audit to obtain reasonable assurance about 
whether the consolidated financial statements are free from material 
misstatement.

An audit involves performing procedures to obtain audit evidence 
about the amounts and disclosures in the consolidated financial 
statements. The procedures selected depend on our judgment, 
including the assessment of the risks of material misstatement of 
the consolidated financial statements, whether due to fraud or 
error. In making those risk assessments, we consider internal control 
relevant to the entity’s preparation and fair presentation of the 
consolidated financial statements in order to design audit procedures 
that are appropriate in the circumstances, but not for the purpose 
of expressing an opinion on the effectiveness of the entity’s internal 
control. An audit also includes evaluating the appropriateness of 
accounting policies used and the reasonableness of accounting 
estimates made by management, as well as evaluating the overall 
presentation of the consolidated financial statements.

We believe that the audit evidence we have obtained in our audits is 
sufficient and appropriate to provide a basis for our audit opinion.

OPINION

In our opinion, the consolidated financial statements present fairly, in 
all material respects, the consolidated financial position of Canadian 
Western Bank as at October 31, 2014 and 2013, and its consolidated 
financial performance and its consolidated cash flows for the years 
ended October 31, 2014 and 2013 in accordance with International 
Financial Reporting Standards. 

Chartered Accountants 
Edmonton, Canada

December 3, 2014

63

 CWB Group 2014 Annual Report CONSOLIDATED BALANCE SHEETS
($ thousands)

Assets
Cash Resources

Cash and non-interest bearing deposits with financial institutions
Interest bearing deposits with regulated financial institutions
Cheques and other items in transit

Securities

Issued or guaranteed by Canada
Issued or guaranteed by a province or municipality
Other securities

Securities Purchased under Resale Agreements
Loans

Personal
Business

Allowance for credit losses

Other

Property and equipment
Goodwill
Intangible assets
Insurance related
Derivative related
Other assets

Total Assets

Liabilities and Equity
Deposits

Personal
Business and government

Other

Cheques and other items in transit
Insurance related
Derivative related
Other liabilities

Debt

Subordinated debentures
Debt securities

Equity

Preferred shares
Common shares
Retained earnings
Share-based payment reserve
Other reserves

Total Shareholders’ Equity
Non-controlling interests

Total Equity
Total Liabilities and Equity

As at
October 31 
2014 

As at
October 31 
2013(1)

(Note 3)

 $ 

13,320 
 491,255 
 3,839 
 508,414 

 $ 

83,856 
 258,466 
 5,673 
 347,995 

(Note 4)

(Note 5) 

(Note 6) 

(Note 7) 

(Note 8) 

(Note 9) 

 (Note 9) 

(Note 10) 

 (Note 11) 

(Note 12) 

(Note 13) 

(Note 15) 

(Note 11) 

(Note 16) 

(Note 17) 

(Note 18) 

(Note 18) 

(Note 20) 

 764,213 
 560,482 
 764,510 
 2,089,205 
 99,566 

 2,841,154 
 14,764,543 
 17,605,697 
 (95,598)
 17,510,099 

 927,077 
 410,984 
 894,271 
 2,232,332 
 – 

 2,502,295 
 13,150,931 
 15,653,226 
 (85,786)
 15,567,440 

 66,257 
 50,408 
 85,137 
 65,764 
 5,420 
 128,386 
 401,372 
 $  20,608,656 

 66,647 
 49,424 
 70,197 
 64,365 
 4,509 
 110,431 
 365,573 
 $  18,513,340 

 $  9,832,669 
 7,540,345 
 17,373,014 

 $  9,420,754 
 6,210,286 
 15,631,040 

 54,826 
 165,903 
 386 
 282,944 
 504,059 

 625,000 
 411,990 
 1,036,990 

 125,000 
 533,038 
 1,011,147 
 25,339 
 (997)
 1,693,527 
 1,066 

 55,290 
 167,816 
 36 
 238,939 
 462,081 

 625,000 
 195,650 
 820,650 

 208,815 
 510,282 
 858,167 
 24,632 
 (3,389)
 1,598,507 
 1,062 

 1,694,593 
 $  20,608,656 

 1,599,569 
 $  18,513,340 

(1) During 2014, CWB retrospectively adopted IFRS 10 Consolidated Financial Statements and applied a change in accounting policy for internal direct leasing costs, as described in Note 1.

The accompanying notes are an integral part of the consolidated financial statements.

Allan W. Jackson 
Chair of the Board

64

Chris Fowler  
President and Chief Executive Officer

 CWB Group 2014 Annual Report  
 
 
 
 
 
 
 
 
 
  
  
 
 
 
  
 
 
  
  
 
  
 
  
 
 
 
  
 
 
 
  
  
  
 
 
  
 
 
 
  
  
 
  
 
 
CONSOLIDATED STATEMENTS OF INCOME
For the Year Ended October 31 
($ thousands, except per share amounts)

Interest Income

Loans 

Securities 

Deposits with regulated financial institutions 

Interest Expense

Deposits 

Debt 

Net Interest Income 

Provision for Credit Losses 

Net Interest Income after Provision for Credit Losses 

Non-Interest Income

Trust and wealth management services 

Credit related 

Insurance, net 

Gains on securities, net 

Retail services 

Other 

Net Interest and Non-Interest Income 

Non-Interest Expenses

Salaries and employee benefits 

Premises and equipment 

Other expenses 

Net Income before Income Taxes 

Income Taxes 

Net Income 

Net Income Attributable to Non-Controlling Interests 

Net Income Attributable to Shareholders of CWB 

Preferred share dividends 

Premium paid on purchase of preferred shares for cancellation 

Net Income Available to Common Shareholders 

Average number of common shares (in thousands) 

Average number of diluted common shares (in thousands) 

Earnings Per Common Share 

Basic 

Diluted 

(1) During 2014, CWB retrospectively adopted IFRS 10 Consolidated Financial Statements, as described in Note 1.

The accompanying notes are an integral part of the consolidated financial statements.

2014  

2013(1)

$ 

799,909  

$  735,404

44,096  

5,142  

44,952

1,609

 849,147 

781,965

 311,075  

 286,913

 32,552  

 343,627  

 505,520  

 25,057  

32,433

319,346

462,619

27,846

 480,463  

 434,773

33,866  

 25,014  

20,914  

13,999  

11,399  

 8,217  

 113,409  

 593,872  

24,511

21,685

 16,279

15,094

 10,272

 7,141

 94,982

 529,755

 187,871  

 172,237

49,065  

52,036  

 288,972  

 304,900  

73,601  

 42,825

 47,435

262,497

267,258

 64,052

$ 

231,299  

$  203,206

 1,240  

 824

$ 

230,059  

$  202,382

11,510  

 15,183

 – 

 36

$ 

218,549  

$  187,163

(Note 7) 

(Note 22) 

(Note 25) 

80,034  

80,955  

(Note 26)

$ 

2.73  

$ 

2.70  

79,147

79,544

2.36

2.35

65

 CWB Group 2014 Annual Report  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
  
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
For the Year Ended October 31 
($ thousands)

Net Income 

Available-for-sale securities 

Gains (losses) from change in fair value(2) 

Reclassification to net income(3) 

Derivatives designated as cash flow hedges 

Gains from change in fair value(4) 

Reclassification to net income(5) 

Other Comprehensive Income (Loss), Net of Tax, for the Year   

Comprehensive Income for the Year 

Comprehensive income for the year attributable to: 

Shareholders of CWB 

Non-controlling interests 

Comprehensive Income for the Year 

(1) During 2014, CWB retrospectively adopted IFRS 10 Consolidated Financial Statements, as described in Note 1.   
(2) Net of income tax of $4,697 (2013 – $866). 
(3) Net of income tax of $3,712 (2013 – $3,934).   
(4) Net of income tax of $1,139 (2013 – $788). 
(5) Net of income tax of $1,208 (2013 – $424).

2014  

2013(1)

$ 

231,299  

$  203,206

12,882  

 (10,287) 

 2,595  

 3,372  

(3,575) 

(203) 

 2,392  

(2,553)

 (11,160)

(13,713)

2,332

(1,255)

1,077

(12,636)

$ 

233,691  

$  190,570 

$ 

232,451  

$  189,746 

 1,240  

824 

$ 

233,691 

$  190,570 

Items presented in other comprehensive income will be subsequently reclassified to the Consolidated Statements of Income  
when specific conditions are met.

The accompanying notes are an integral part of the consolidated financial statements.

66

 CWB Group 2014 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
For the Year Ended October 31 
($ thousands)

Retained Earnings
Balance at beginning of year 

Net income attributable to shareholders of CWB 

Dividends - Preferred shares 

- Common shares 

Issuance costs on preferred shares 

Premium paid on purchase of preferred shares for cancellation 

Balance at end of year 

Other Reserves

Balance at beginning of year 

Changes in available-for-sale securities 
Changes in derivatives designated as cash flow hedges 

Balance at end of year 

Preferred Shares 

Balance at beginning of year 

Shares issued 

Shares redeemed 

Purchased for cancellation 

Balance at end of year 

Common Shares 

Balance at beginning of year 

Issued under dividend reinvestment plan 

Transferred from share-based payment reserve on the exercise or exchange of options 

Issued on exercise of options 

Balance at end of year 

Share-Based Payment Reserve 

Balance at beginning of year 

Amortization of fair value of options 

Transferred to common shares on the exercise or exchange of options 

Balance at end of year 

Total Shareholders’ Equity 

Non-Controlling Interests

Balance at beginning of year 

Net income attributable to non-controlling interests 

Dividends to non-controlling interests 

Partial ownership increase 

Business acquisition 

Balance at end of year 

Total Equity 

(Note 18) 

(Note 18) 

(Note 18)

(Note 18)

(Note 19)

      2014  

2013(1)

$ 

858,167  

$ 

726,378

 230,059  

 202,382

(11,510) 

(62,408) 

 (3,161) 

 –  

(15,183)

(55,374)

–

(36)

 1,011,147  

858,167

(3,389) 

2,595  
(203) 

 (997) 

208,815  

125,000  

(208,815) 

  –  

 9,247

(13,713)
1,077

(3,389)

209,750

 –

 –

(935)

125,000  

208,815

 510,282  

490,218

16,467  

 5,223  

1,066  

14,404

 3,986

1,674

533,038  

510,282

 24,632  

5,930  

(5,223) 

25,339  

 22,468

6,150

(3,986)

24,632

1,693,527  

   1,598,507

1,062  

1,240  

 (1,139) 

 (97) 

 –  

244

824

(322)

–

316

 1,066  

1,062

$  1,694,593  

$  1,599,569 

(1) During 2014, CWB retrospectively adopted IFRS 10 Consolidated Financial Statements and applied a change in accounting policy for internal direct leasing costs, as described in Note 1.

The accompanying notes are an integral part of the consolidated financial statements.

67

 CWB Group 2014 Annual Report  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
  
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
  
 
 
 
 
  
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
  
 
 
 
  
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
  
 
 
CONSOLIDATED STATEMENTS OF CASH FLOWS
For the Year Ended October 31 
($ thousands)

Cash Flows from Operating Activities

Net income 
Adjustments to determine net cash flows:

Provision for credit losses 

Depreciation and amortization 

Current income taxes receivable and payable 

Amortization of fair value of employee stock options 

Accrued interest receivable and payable, net 

Gain on securities, net 

Deferred taxes, net 

Gain on disposal of property and equipment 

Change in operating assets and liabilities

Loans, net 

Deposits, net 

Securities purchased under resale agreements, net 

Securities sold under repurchase agreements, net 

Other items, net 

Cash Flows from Financing Activities

Common shares issued, net of issuance costs 

Preferred shares issued, net of issuance costs 

Preferred shares redeemed 

Debt securities issued 

Debt securities repaid 

Dividends 

Distributions to non-controlling interests 

Debentures issued 

Debentures redeemed 

Preferred shares purchased for cancellation 

Cash Flows from Investing Activities

Interest bearing deposits with regulated financial institutions, net  

Securities, purchased 

Securities, sales proceeds 

Securities, matured 

Proceeds on disposal of property and equipment 

Property, equipment and intangibles 

Business acquisition 

Change in Cash and Cash Equivalents 

Cash and Cash Equivalents at Beginning of Year 

Cash and Cash Equivalents at End of Year * 

* Represented by:

Cash and non-interest bearing deposits with financial institutions  

Cheques and other items in transit (included in Cash Resources)   

Cheques and other items in transit (included in Other Liabilities)   

Cash and Cash Equivalents at End of Year  

Supplemental Disclosure of Cash Flow Information

Interest and dividends received 

Interest paid 

Income taxes paid 

(1) During 2014, CWB retrospectively adopted IFRS 10 Consolidated Financial Statements, as described in Note 1.

The accompanying notes are an integral part of the consolidated financial statements.

68

(Note 18) 

(Note 18) 

(Note 18) 

2014  

2013(1)

 $ 

231,299  

$ 

203,206

25,057  

 21,685  

10,254  

5,930  

6,604  

 (13,999) 

(5,014) 

(4,698) 

27,846

21,572

(7,444)

6,150

2,816

(15,094)

5,507

–

   (1,967,717) 

(1,651,053)

1,741,974  

   1,381,203

(99,566) 

–

– 

(70,089)

13,327  

 (34,864) 

17,533  

121,839 

(208,815) 

363,187  

934

(94,446)

16,078

–

–

90,596

(146,848) 

(104,219)

(73,918) 

(1,139) 

– 

– 

– 

(70,557)

(322)

250,000

(50,000)

(971)

71,839 

130,605

(232,766) 

(81,284)

(6,779,305) 

(6,004,062)

   4,329,567  

  3,839,290

   2,604,572  

  2,275,813

7,263  

(38,212) 

– 

(108,881) 

(71,906) 

34,239  

–

(27,504)

(10,098)

(7,845)

28,314

5,925

$ 

$ 

(37,667) 

$ 

34,239

13,320  

$ 

83,856

3,839  

  (54,826) 

5,673

(55,290)

$ 

(37,667) 

$ 

34,239

$ 

845,063 

$ 

785,643

333,479 

68,362 

313,463

65,989 

 CWB Group 2014 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
For the Years Ended October 31, 2014 and 2013 
($ thousands, except per share amounts)

1. NATURE OF OPERATIONS AND BASIS  
OF PRESENTATION

a) Reporting Entity

e) Basis of Consolidation

Canadian Western Bank (CWB) is a publicly traded Canadian bank 
headquartered in Edmonton, Alberta. CWB offers a diversified range 
of financial services. 

The consolidated financial statements were authorized for issue by the 
Board of Directors on December 3, 2014.

The consolidated financial statements include the assets, liabilities 
and results of operations of CWB and all of its subsidiaries, after the 
elimination of intercompany transactions and balances. Subsidiaries 
are defined as entities whose operations are controlled by CWB and 
are corporations in which CWB is the beneficial owner. See Note 33 
for details of the subsidiaries.

b) Statement of Compliance

f) Business Combinations

These consolidated financial statements of CWB have been prepared 
in accordance with International Financial Reporting Standards (IFRS) 
as issued by the International Accounting Standards Board (IASB) 
and in accordance with subsection 308 (4) of the Bank Act and the 
accounting requirements of the Office of the Superintendent of 
Financial Institutions Canada (OSFI). 

The significant accounting policies used in the preparation of these 
financial statements, including the accounting requirements of OSFI, 
are summarized below and in the following notes.

c) Use of Estimates and Assumptions 

The preparation of financial statements in conformity with IFRS 
requires CWB to make estimates and assumptions that affect the 
reported amounts of assets and liabilities and the disclosure of 
contingent assets and liabilities as at the date of the consolidated 
financial statements as well as the reported amount of revenues and 
expenses during the period. Key areas of estimation where CWB 
has made subjective judgments, often as a result of matters that are 
inherently uncertain, include those relating to the allowance for credit 
losses, fair value of financial instruments, goodwill and intangible 
assets, provision for unpaid claims and adjustment expenses, deferred 
tax assets and liabilities, impairment of available-for-sale securities and 
fair value of stock options. Therefore, actual results could differ from 
these estimates.

d) Significant Judgments

Information on critical judgments in applying accounting policies that 
has the most significant effect on the amounts recognized in the 
consolidated financial statements is described in the following notes:

• 

Impairment of loans (Note 6);

•  Allowance for credit losses (Note 7); and,

•  Provision for unpaid claims and adjustment expenses (Note 22).

Business combinations are accounted for using the acquisition 
method. The cost of an acquisition is measured at the fair value of 
the consideration, including contingent consideration, given at the 
acquisition date. Contingent consideration is considered a financial 
instrument and, as such, is remeasured each period thereafter with 
the adjustment recorded to other income. Acquisition-related costs 
are recognized as an expense in the income statement in the period 
in which they are incurred. The acquired identifiable assets, liabilities 
and contingent liabilities are measured at their fair values at the date 
of acquisition. Goodwill is measured as the excess of the aggregate 
of the consideration transferred, including any amount of any non-
controlling interest in the acquiree, over the net of the recognized 
amounts of the identifiable assets acquired and the liabilities assumed.

CWB elects on a transaction-by-transaction basis whether to measure 
non-controlling interest at its fair value or at its proportionate share of 
the recognized amount of the identifiable net assets, at the acquisition 
date.

g) Functional and Foreign Currencies

The consolidated financial statements are presented in Canadian 
dollars, which is CWB’s functional currency. Assets and liabilities 
denominated in foreign currencies are translated into Canadian dollars 
at rates prevailing at the balance sheet date. Revenues and expenses 
in foreign currencies are translated at the average exchange rates 
prevailing during the period. Realized and unrealized gains and losses 
on foreign currency positions are included in other income, except 
for unrealized foreign exchange gains and losses on available-for-sale 
equity securities that are included in other comprehensive income.

69

 CWB Group 2014 Annual Report h) Specific Accounting Policies

The accounting policies set out below have been applied consistently 
to all periods presented in these consolidated financial statements. 
To facilitate a better understanding of CWB’s consolidated financial 
statements, the significant accounting policies are disclosed in the 
notes, where applicable, with related financial disclosures by major 
caption:

Note 
2 
3 
4 
5 
6 
7 
8 
9 
10 
11 
12 
13 
14 
15 
16 
17 
18 
19 
20 
21 
22 
23 
24 
25 
26 
27 
28 
29 
30 
31 
32 
33 
34 

Topic 
Financial instruments 
Cash resources 
Securities 
Securities purchased under resale agreements 
Loans 
Allowance for credit losses 
Property and equipment 
Goodwill and intangible assets 
Insurance-related other assets 
Derivative financial instruments 
Other assets 
Deposits 
Interest in unconsolidated structured entity 
Insurance-related other liabilities 
Other liabilities 
Debt 
Capital stock 
Share-based payments 
Non-controlling interests 
Contingent liabilities and commitments 
Insurance operations 
Disclosures on rate regulation 
Employee future benefits 
Income taxes 
Earnings per common share 
Assets under administration and management 
Related party transactions 
Interest rate sensitivity 
Fair value of financial instruments 
Risk management 
Capital management 
Subsidiaries 
Comparative figures

i) Changes in Accounting Policies

Consolidated Financial Statements

Effective November 1, 2013, CWB retrospectively adopted IFRS 10 
Consolidated Financial Statements and IFRS 12 Disclosures of Interests 
in Other Entities, which establish principles for the presentation and 
preparation of consolidated financial statements when an entity 
controls one or more other entities, and new disclosure requirements 
for all forms of interests in other entities. As a result of the application 
of IFRS 10, CWB has changed its accounting policy for determining 
whether it has control over its investees and, consequently, has 
de-consolidated Canadian Western Bank Capital Trust (the Trust) 
through which certain regulatory capital instruments are issued. In 
accordance with the transitional provisions, CWB has applied IFRS 
10 retrospectively and comparative figures have been restated to 
reflect the de-consolidation of the Trust. The de-consolidation of the 
Trust resulted in a $105,000 decrease in CWB Capital Trust Capital 
Securities Series 1 (WesTS) previously classified as non-controlling 

70

interest and an increase of $105,000 in deposit liabilities, and 
reclassification of the associated distribution, which totalled $6,744 
for the year ended October 31, 2013, from non-controlling interest 
to interest expense. The annual disclosures required by IFRS 12 are 
included in Notes 14, 20 and 33. 

Accounting for internal direct leasing costs

IAS 17 Leases requires that the lessor capitalize initial direct leasing 
costs in the initial measurement of the lease, and defines initial direct 
costs as incremental costs directly attributable to negotiating and 
arranging a lease. Prior to 2014, CWB capitalized costs of certain 
employees and other internal costs directly attributable to arranging 
new leases within initial direct leasing costs on initial measurement 
of a lease. During 2014, the IFRS Interpretations Committee issued 
clarification that certain internal costs do not qualify as incremental 
costs. As a result, during the year CWB changed its accounting policy 
to expense, rather than capitalize, non-incremental internal costs for 
negotiating and arranging new leases as incurred. CWB has applied 
this accounting policy retrospectively, resulting in a decrease of $9,453 
in loans, an increase in other assets of $2,533 for deferred income 
taxes and a decrease of $6,920 in retained earnings for all presented 
comparative periods. This change did not result in a change to the 
consolidated statements of income.

Fair value measurement

Effective November 1, 2013, CWB adopted IFRS 13 Fair Value 
Measurement, which applies to other IFRS standards that require 
or permit fair value measurements or disclosures about fair value 
measurements and sets out a framework on how to measure fair 
value using the assumptions that market participants would use when 
pricing the asset or liability under current market conditions, including 
assumptions about risk. In accordance with the transitional provisions 
of IFRS 13, CWB has applied the new fair value measurement 
guidance prospectively. This new standard had no impact on the 
measurement of CWB’s assets and liabilities. Additional disclosures 
required by IFRS 13 are included in Note 30. 

j) Future Accounting Changes 

A number of standards and amendments have been issued by the 
IASB, and the following changes may have an impact on CWB’s future 
financial statements. CWB is currently reviewing these standards to 
determine the impact on the financial statements. 

IFRS 9 – Financial Instruments

During 2014, the IASB issued the complete version of IFRS 9. Under 
the finalized guidance, IFRS 9 specifies that financial assets be 
classified into one of three categories: financial assets measured 
at amortized cost, financial assets measured at fair value through 
profit or loss or financial assets measured at fair value through other 
comprehensive income. IFRS 9 introduces changes to measuring an 
entity’s own credit risk in the valuation of financial liabilities. The 
final standard also introduces a new “expected credit loss” model 
for calculating impairment, and new general hedge accounting 
requirements that align more closely with an entity’s risk management 
model. IFRS 9 will be mandatorily effective for CWB’s fiscal year 
beginning on November 1, 2018, and early adoption is permitted. 
OSFI is currently assessing whether it will require federally regulated 
Canadian banks, including CWB, to early adopt IFRS 9 effective 
November 1, 2017. 

 CWB Group 2014 Annual ReportIFRS 15 – Revenue from Contracts with Customers

4. SECURITIES

Securities have been designated as available-for-sale, are accounted 
for at settlement date and recorded on the consolidated balance 
sheets at fair value with changes in fair value recorded in other 
comprehensive income, net of income taxes, until the security is sold 
or becomes impaired. Interest income from securities, which includes 
amortization of premiums and discounts, is recognized using the 
effective interest method in the consolidated statements of income. 
Dividend income is recognized on the ex-dividend date.

Securities are purchased with the original intention to hold the 
instrument to maturity or until market conditions render alternative 
investments more attractive. Gains and losses realized on disposal 
of securities and adjustments to record any impairment in value are 
included in non-interest income. 

At each reporting date, CWB assesses whether there is objective 
evidence that securities designated as available-for-sale are impaired.  
Objective evidence that a security is impaired can include significant 
financial difficulty of the issuer, indications that an issuer will enter 
bankruptcy or the lack of an active market for a security. In addition, 
for an equity security, a significant or prolonged decline in fair value 
below amortized cost is objective evidence of impairment.  

Impairment losses on available-for-sale securities are recognized by 
reclassifying the cumulative loss recognized in other comprehensive 
income to the income statement as ‘gains on securities, net’. The 
reclassified amount is the difference between the amortized cost, net 
of any principal repayment and amortization, and the fair value, less 
any impairment previously recognized in net income.

If, in a subsequent period, the fair value of an impaired available-for-
sale debt security increases and the increase can be objectively related 
to an event occurring after the impairment loss was recognized in net 
income, the impairment loss is reversed, with the reversal recognized 
in net income. However, if, in a subsequent period, the fair value of 
an impaired available-for-sale equity security increases, the recovery is 
recognized in other comprehensive income until the equity security is 
sold or redeemed. 

During 2014, the IASB established principles for reporting about 
the nature, amount, timing and uncertainty of revenue and cash 
flows arising from an entity’s contracts with customers. The standard 
provides a single, principles based model for revenue recognition to 
be applied to all contracts with customers. IFRS 15 will be effective for 
CWB’s fiscal year beginning November 1, 2017, with earlier adoption 
permitted.

CWB continues to monitor IASB ongoing activity and proposed 
changes to IFRS. Several accounting standards that are in the process 
of being amended by the IASB (i.e. macro-hedging, leases and 
insurance) may have a significant impact on CWB’s future consolidated 
financial statements. 

2. FINANCIAL INSTRUMENTS

As a financial institution, most of CWB’s balance sheet is comprised 
of financial instruments and the majority of net income results from 
gains, losses, income and expenses related to the same.

Financial assets include cash resources, securities, securities purchased 
under resale agreements, loans, derivative financial instruments and 
certain other assets. Financial liabilities include deposits, derivative 
financial instruments, debt and certain other liabilities.

The use of financial instruments exposes CWB to credit, liquidity and 
market risk. A discussion of how these are managed can be found in 
the Risk Management section of the 2014 Annual Report.

Income and expenses are classified as to source, either securities or 
loans for income, and deposits or debt for expense. Gains on the sale 
of securities, net, and fair value changes in certain derivatives and 
contingent consideration fair value changes are classified to non-
interest income.

3. CASH RESOURCES 

Cash resources have been designated as available-for-sale and are 
reported on the consolidated balance sheets at fair value with changes 
in fair value reported in other comprehensive income, net of income 
taxes, and include highly liquid investments that are readily convertible 
to cash and which are subject to an insignificant risk of change in value.

Included in deposits with regulated financial institutions are available-
for-sale financial instruments reported on the consolidated balance 
sheets at the fair value of $491,255 (October 31, 2013 – $258,466), 
which is $91 (October 31, 2013 – $569) higher than amortized cost.

71

 CWB Group 2014 Annual Report The analysis of securities at carrying value, by type and maturity, is as follows:

Maturities

As at

As at

Within 
1 Year

1 to 
3 Years

3 to 
5 Years

Over 5 
Years

  October 31 
2014

October 31 
2013

Securities issued or guaranteed by 

Canada

$ 

140,017  $ 

274,565  $ 

349,631 $ 

–  $ 

764,213 $ 

927,077 

A province or municipality 

16,906 

 72,370 

 370,897 

 100,309 

 560,482

 410,984 

Other debt securities

Equity securities

Preferred shares

Common shares(1)

Total

(1) Common shares have no maturity date.

102,487 

 154,097 

19,978 

 13,800 

 290,362

 367,961 

80,168

 106,882

 119,916

 14,251

 321,217

 379,141

 – 

 – 

 – 

 152,931 

 152,931

 147,169 

$ 

339,578  $ 

607,914  $ 

860,422  $ 

281,291  $ 

2,089,205  $ 

2,232,332

The analysis of unrealized gains and losses on securities reflected on the balance sheet is as follows:

As at October 31, 2014

As at October 31, 2013

Amortized

Unrealized

Unrealized

Fair

Amortized

Unrealized

Unrealized

Cost

Gains

Losses

Value

Cost

Gains

Losses

Fair

Value

Securities issued or guaranteed by

Canada

$  763,866  $ 

426  $ 

79  $  764,213  $  926,445  $ 

652  $ 

20  $  927,077 

A province or municipality

Other debt securities

Equity securities

Preferred shares

Common shares

 559,923 

 289,490 

 659 

 949 

 325,051 

 154,359 

 2,222 

 5,830 

 100 

 560,482 

 410,823 

 227 

 66 

 410,984 

 77 

 290,362 

 366,781 

 1,284 

 104 

 367,961 

 6,056 

 321,217 

 395,442 

 1,444 

 17,745 

 379,141 

 7,258 

 152,931 

 140,512 

 8,119 

 1,462 

 147,169 

Total

$ 2,092,689  $ 

10,086  $ 

13,570  $ 2,089,205  $ 2,240,003  $ 

11,726  $ 

19,397  $ 2,232,332

The securities portfolio is primarily comprised of high quality debt 
instruments, preferred shares and common shares that are not held 
for trading purposes and, where applicable, are typically held until 
maturity. Fluctuations in value are generally attributed to changes 
in interest rates, market credit spreads and shifts in the interest rate 
curve. Volatility in equity markets also leads to fluctuations in value, 
particularly for common shares. For the year ended October 31, 2014, 
CWB assessed the securities with unrealized losses and, based on 
available objective evidence, $1,200 (2013 – nil) of pre-tax impairment 
charges were included in gains on securities, net.

5. SECURITIES PURCHASED  
UNDER RESALE AGREEMENTS

Securities purchased under resale agreements represent a purchase 
of Government of Canada securities by CWB effected with a 
simultaneous agreement to sell them back at a specified price on a 
future date, which is generally short term. The difference between the 
cost of the purchase and the predetermined proceeds to be received 
on a resale agreement is recorded as securities interest income.

Securities purchased under resale agreements have been designated 
as available-for-sale and are reported on the consolidated balance 
sheets at fair value with changes in fair value reported in other 
comprehensive income, net of income taxes. 

72

 CWB Group 2014 Annual Report 
  
 
   
 
 
 
 
 
 
 
 
 
 
 
  
 
 
6. LOANS

Loans, including leases, are recorded at amortized cost and stated net of 
unearned income, unamortized premiums and allowance for credit losses 
(Note 7). Interest income is recorded using the effective interest method.

Loans are determined to be impaired when payments are contractually 
past due 90 days, or where CWB has commenced realization 
proceedings, or where CWB is of the opinion that the loan should be 
regarded as impaired based on objective evidence. Objective evidence 
that a loan is impaired can include significant financial difficulty of 
the borrower, default or delinquency of a borrower, breach of loan 
covenants or conditions, or indications that a borrower will enter 
bankruptcy. An exception may be made where CWB determines that 
the loan is well secured and in the process of collection, and the 
collection efforts are reasonably expected to result in either repayment 
of the loan or restoring it to current status within 180 days from the 
date the payment went in arrears. All loans are classified as impaired 
when a payment is 180 days in arrears other than loans guaranteed or 
insured for both principal and interest by the Canadian government, a 
province or a Canadian government agency. These loans are classified 
as impaired when payment is 365 days in arrears.

Impairment is measured as the difference between the carrying value 
of the loan at the time it is classified as impaired and the present value 
of the expected cash flows (estimated realizable amount), using the 
original effective interest rate of the loan. When the amounts and 
timing of future cash flows cannot be reliably estimated, either the 
fair value of the security underlying the loan, net of any expected 
realization costs, or the current market price for the loan may be 
used to measure the estimated realizable amount. Impaired loans 
are returned to performing status when the timely collection of both 
principal and interest is reasonably assured, all delinquent principal 
and interest payments are brought current, and all charges for loan 
impairment have been reversed.

Loan fees integral to the yield on the loan, net of directly related costs, 
are amortized to interest income using the effective interest method. 
Premiums paid on the acquisition of loan portfolios are amortized to 
interest income using the effective interest method.

Outstanding gross loans and impaired loans, net of the allowances for credit losses, by loan type, are as follows:

As at October 31, 2014

As at October 31, 2013

Gross
Amount

Impaired
Amount(2)

Gross
Specific
Allowance

Net
Impaired
Loans

Gross
Amount

Gross
Impaired
Amount(2)

Specific
Allowance

Net
Impaired
Loans

$  2,841,154 $  15,294 $ 

518 $ 

14,776 $  2,502,295 $  17,052 $ 

748 $ 

16,304 

Personal

Business

Real estate(1)

Commercial

 6,810,834 

 26,058 

 4,263,501 

 6,544 

 909 

 631 

 25,149 

 5,829,225 

 31,937 

 6,349 

25,588 

 5,913 

 4,091,371 

 4,612 

 293 

 4,319 

 8,431 

Equipment financing and energy

 3,690,208 

 14,224 

 3,465 

 10,759 

 3,230,335 

 10,610 

 2,179 

Total

$  17,605,697  $  62,120  $ 

5,523 

 56,597  $  15,653,226  $  64,211  $ 

9,569 

54,642 

Collective allowance(3)

Net impaired loans after  
collective allowance

(90,075)

$ 

(33,478)

 (76,217)

$ 

(21,575)

(1) Multi-family residential mortgages are included in real estate loans. 
(2) Gross impaired loans include foreclosed assets with a carrying value of $2,393 (October 31, 2013 – $12,407). CWB pursues timely realization on foreclosed assets and does not use the assets for its own operations. 
(3) The collective allowance for credit loss is not allocated by loan type.

During the year, interest recognized as income on impaired loans totalled $1,264 (2013 – $2,582).

73

 CWB Group 2014 Annual Report  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Outstanding impaired loans, net of the allowance for credit losses, by provincial location of security, are as follows:

Alberta

British Columbia

Ontario

Saskatchewan

Manitoba

Other

Total

As at October 31, 2014

As at October 31, 2013

Gross
Impaired
Amount

Specific
Allowance

Net
Impaired
Loans

Gross
Impaired
Amount

Specific
Allowance

Net
Impaired
Loans

 $ 

17,742 

 $ 

2,508 

 $ 

15,234 

 $ 

38,886 

 $ 

7,475 

 $ 

31,411 

 32,862 

 1,039 

 31,823 

 17,904 

 6,336 

 1,968 

 1,695 

 1,517 

 877 

 384 

 152 

 563 

 5,459 

 1,584 

 1,543 

 954 

 2,886 

 1,861 

 1,214 

 1,460 

 476 

 728 

 381 

 146 

 363 

 $ 

62,120 

 $ 

5,523 

 56,597 

 $ 

64,211 

 $ 

9,569 

 17,428 

 2,158 

 1,480 

 1,068 

 1,097 

 54,642 

 (76,217)

$ 

(21,575)

Collective allowance(1)

Net impaired loans after 
collective allowance

(1) The collective allowance for credit loss is not allocated by province.

 (90,075)

$ 

(33,478)

Gross impaired loans exclude certain past due loans where payment of interest or principal is contractually in arrears, which are not classified as 
impaired. Details of such past due loans that have not been included in the gross impaired amount are as follows:

As at October 31, 2014 

 1 - 30 days

 31 - 60 days

 61 - 90 days

 90 days

 Total

More than

Personal

Business

As at October 31, 2013

$ 

 11,661 

$ 

 13,672 

$  

2,363 

$  

2,259 

$ 

 29,955 

   24,190 

  22,236 

  2,049 

  40 

  48,515 

$  

$ 

35,851 

24,710 

$  

$ 

 35,908 

48,102 

$  

$ 

 4,412 

2,075 

$  

$ 

2,299 

2,400 

$  

$ 

 78,470 

77,287

The composition of CWB’s loan portfolio by geographic region and industry sector is as follows:

October 31, 2014

($ millions)

Personal

Business

Real estate

Commercial

Equipment financing

and energy(1)

Total Loans(2) 

Composition 

Percentage

October 31, 2014

October 31, 2013

Composition Percentage

Oct. 31

Oct. 31

 BC

 AB

 ON

 SK

 MB

 Other

 Total

 2014

2013

 $  

875 

 $   1,121 

 $ 

 565 

 $ 

 178 

 $ 

 83 

 $  

19 

 $   2,841 

  16%

 16%

  2,960 

  1,560 

  2,736 

  1,887 

  500 

  376 

  605 

 5,125 

  1,551 

  6,174 

  653 

  1,529 

  442 

  210 

  336  

  988 

  119 

  145 

  131 

  395 

   54 

   86 

  6,811 

  4,264 

   414 

  3,690 

   554 

  14,765 

  39 

  24 

  21 

  84 

 37 

 26 

 21 

 84 

 $   6,000 

 $   7,295 

 $   2,094 

 $   1,166 

 $ 

 478 

 $ 

 573 

 $  17,606 

  100%

 100%

 34%

 35%

 41%

 42%

 12%

 11%

 7%

 7%

 3%

 2%

 3%

 3%

 100%

 100%

(1) Includes securitized leases reported on-balance sheet of $465 (October 31, 2013 – $230). 
(2) This table does not include an allocation of the allowance for credit losses.

74

 CWB Group 2014 Annual Report 
 
 
 
 
 
 
  
 
 
  
  
 
7. ALLOWANCE FOR CREDIT LOSSES

An allowance for credit losses is maintained which, in CWB’s opinion, 
is adequate to absorb credit-related impairment losses incurred in 
its loan portfolio. The allowance for credit losses is calculated on 
individual loans (specific allowance) and on groups of loans assessed 
collectively (collective allowance). The adequacy of the allowance for 
credit losses is reviewed at least quarterly. The allowance for credit 
losses is deducted from the outstanding loan balance. Losses expected 
from future events are not recognized.

Specific Allowance

The specific allowance includes all the accumulated provisions for 
losses on identified impaired loans required to reduce the carrying 
value of those loans to their estimated realizable amount. See Note 6 
for the identification process of impaired loans.

If the amount of an impairment loss decreases in a subsequent period, 
and the decrease can be objectively related to an event occurring 
after the impairment was recognized, the specific loan impairment 
allowance is reduced accordingly. The reversal of impairment is 
recognized in the consolidated statements of income in provision for 
credit losses.

Collective Allowance

The collective allowance for credit risk includes provisions for losses 
that have been incurred but have not yet been identified on an 
individual loan or account basis by CWB. As soon as information 
becomes available which identifies losses on individual loans within 
the collective group, those loans are removed from the group and 
assessed on an individual basis for impairment.

The collective allowance for credit risk is established by taking into 
consideration: 

•  historical trends in the loss experience during economic cycles;

•  the current portfolio profile;

•  historical loss experience in portfolios of similar credit risk 

characteristics;

•  the estimated period between impairment occurring and the loss 

being identified; and,

•  CWB’s management judgment as to whether current economic and 
credit conditions are such that the actual level of inherent losses 
at the balance sheet date is likely to be greater or less than that 
suggested by historical experience.

The following table shows the changes in the allowance for credit losses during the year:

2014

Specific  

   Allowance

  Collective  
   Allowance

2013

Specific  

Collective  

 Total

  Allowance

  Allowance

Total

Balance at beginning of year

Provision for credit losses

Write-offs

Recoveries

$ 

 9,569  $ 

 76,217  $ 

 85,786  $ 

14,379  $ 

67,344  $ 

81,723 

  11,199 

  13,858 

  25,057 

 18,973 

 8,873 

 27,846 

  (17,069)

  1,824 

  – 

  – 

  (17,069)

 (26,652)

  1,824 

 2,869 

 – 

 – 

 (26,652)

 2,869 

Balance at end of year 

$ 

 5,523  $ 

 90,075  $ 

 95,598  $ 

9,569  $ 

76,217  $ 

85,786

75

 CWB Group 2014 Annual Report   
 
 
 
 
 
 
 
8. PROPERTY AND EQUIPMENT

Land is carried at cost. Buildings, equipment and furniture, and 
leasehold improvements are carried at cost less accumulated 
depreciation and impairment.

Depreciation is calculated primarily using the straight-line method over 
the estimated useful life of the asset, as follows: 

•  Buildings: 20 years

•  Equipment and furniture: 3 to 10 years

•  Leasehold improvements: over the shorter of the term of the  

lease and the remaining useful life

When components of an item of property and equipment have 
different useful lives, they are accounted for as separate items. 
Gains and losses on disposal are recorded in non-interest income 
in the period of disposal. Property and equipment is subject to an 
impairment review if there are events or changes in circumstances 
which indicate that the carrying amount may not be recoverable.

Cost

Balance at November 1, 2013

$ 

62,025 

$ 

23,748 

$ 

27,731 

$ 

34,712 

$ 

148,216 

Leasehold 
  Improvements

Land and 
 Buildings

Computer 
 Equipment

Office 
 Equipment

 Total

Additions

Disposals 

Balance at October 31, 2014 

Accumulated depreciation and impairment

Balance at November 1, 2013

Depreciation for the year

Disposals 

Balance at October 31, 2014 

Net carrying amount at October 31, 2014 

Cost

Balance at November 1, 2012

Additions

Disposals

Balance at October 31, 2013

Accumulated depreciation and impairment

Balance at November 1, 2012

Depreciation for the year

Disposals

Balance at October 31, 2013

$ 

$ 

 6,975 

  – 

  69,000 

 31,342 

 5,216 

  – 

  36,558 

 55 

  (5,264)

  18,539 

 6,308 

 583 

  (3,061)

  3,830 

 3,342 

  – 

 3,553 

  (569)

 13,925 

  (5,833)

  31,073 

  37,696 

  156,308 

 20,845 

 2,915 

  – 

 23,074 

 3,036 

   (207)

  23,760 

   25,903 

 81,569 

 11,750 

  (3,268)

  90,051 

 32,442 

$ 

 14,709 

$ 

  7,313 

$  

 11,793 

$ 

  66,257 

59,172 

$ 

23,615 

$ 

24,250 

$ 

32,518 

$ 

139,555 

 2,853 

 – 

 62,025 

 26,373 

 4,969 

 – 

 31,342 

 133 

 – 

 23,748 

 5,657 

 651 

 – 

 6,308 

 3,586 

 (105)

 27,731 

 18,220 

 2,730 

 (105)

 20,845 

 2,227 

 (33)

 8,799 

 (138)

 34,712 

 148,216 

 20,367 

 2,740 

 (33)

 23,074 

 70,617 

 11,090 

 (138)

 81,569 

Net carrying amount at October 31, 2013 

$ 

30,683 

$ 

17,440 

$ 

6,886 

$ 

11,638 

$ 

66,647

76

 CWB Group 2014 Annual Report  
 
 
 
 
 
 
 
 
 
 
 
9. GOODWILL AND INTANGIBLE ASSETS

Goodwill

On the date of acquisition, goodwill arises on the acquisition of 
subsidiaries and represents the excess of the fair value of the purchase 
consideration, including any amount of any non-controlling interest 
in the acquiree, over the net recognized amounts of the identifiable 
assets, including identifiable intangible assets, and liabilities assumed. 
For the purposes of calculating goodwill, fair values of acquired 
assets and liabilities are determined by reference to market values 
or by discounting expected future cash flows to present value. This 
discounting is performed using either market rates, or risk-free rates 
with risk-adjusted expected future cash flows. 

Goodwill is stated at cost less accumulated impairment losses. 
Goodwill is reviewed for impairment annually or more frequently if 
there are indications that impairment may have occurred. Goodwill 
is allocated to cash-generating units for the purpose of impairment 
testing considering the business level at which goodwill is monitored 
for internal management purposes. On this basis, CWB’s cash-
generating units with goodwill allocated are:

•  National Leasing Group Inc. (NL);

•  Canadian Direct Insurance Incorporated (CDI);

•  Valiant Trust Company (VTC); 

•  Adroit Investment Management Ltd. (AIM); and,

•  McLean & Partners Wealth Management Ltd. (M&P).

 NL

 CDI

 VTC

 AIM

 M&P

 Total

Balance at November 1, 2013

$ 

35,776  $ 

3,254  $ 

3,679  $ 

2,827  $ 

3,888  $ 

49,424 

Business acquisition 

Goodwill impairment 

 – 

  – 

 – 

  – 

 – 

  – 

 984 

  – 

 – 

  – 

 984 

  – 

Balance at October 31, 2014 

$  

35,776  $  

3,254  $  

3,679  $  

3,811  $ 

 3,888  $ 

 50,408 

Balance at November 1, 2012

$ 

35,776  $ 

3,254  $ 

3,679  $ 

2,827  $ 

 –  $ 

45,536 

Business acquisition

Goodwill impairment

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 3,888 

 3,888 

 – 

 – 

Balance at October 31, 2013

$ 

35,776  $ 

3,254  $ 

3,679  $ 

2,827  $ 

3,888  $ 

49,424 

Intangible assets

Intangible assets represent identifiable non-monetary assets and 
are acquired either separately through a business combination, or 
generated internally. Intangible assets with a finite useful life are 
recorded at cost less any accumulated amortization and impairment 
losses. The assets’ useful lives are confirmed at least annually. Certain 
intangible assets, such as trademarks and trade names, have an 
indefinite useful life. These indefinite life intangibles are not amortized 
but are tested for impairment at least annually or more frequently if 
events or changes in circumstances indicate that impairment may have 
occurred. 

Amortization of intangible assets with finite useful lives is reported 
in other expenses on the consolidated statements of income and 
provided on a straight-line basis from the date at which it is available 
for use as follows:

•  Customer relationships: 10 to 15 years;

•  Computer software: 3 to 15 years;

•  Non-competition agreements: 4 to 5 years; and,

•  Other: 3 to 5 years.

77

 CWB Group 2014 Annual Report   
Business acquisition

Additions 

Balance at October 31, 2014 

Accumulated amortization

Balance at November 1, 2013

Amortization 

Customer 
  Relationships

Computer 
 Software

Non- 
competition 
 Agreements

 Trademarks

 Other

 Total

Cost

Balance at November 1, 2013

$ 

42,710  $ 

65,403  $ 

9,719  $ 

2,709  $ 

3,730  $ 

124,271 

 486 

  – 

  43,196 

 – 

  23,337 

  88,740 

 – 

  – 

 102 

  – 

 – 

  950 

 588 

  24,287 

  9,719 

  2,811 

  4,680 

  149,146 

Balance at October 31, 2014  

  16,235 

  39,003 

 13,192 

  3,043 

 33,873 

  5,130 

 5,231 

  1,417 

  6,648 

 – 

  – 

  – 

 1,778 

  345 

  2,123 

 54,074 

  9,935 

  64,009 

Net carrying amount at October 31, 2014

$ 

26,961  $ 

49,737  $ 

3,071  $ 

2,811  $ 

2,557  $ 

85,137 

Cost

Balance at November 1, 2012

$ 

37,515  $ 

48,528  $ 

5,593  $ 

2,191  $ 

1,900  $ 

95,727 

Business acquisition

Additions

Balance at October 31, 2013

Accumulated amortization

Balance at November 1, 2012

Amortization

Balance at October 31, 2013

 5,195 

 – 

 42,710 

 10,425 

 2,767 

 13,192 

 16,875 

 65,403 

 29,805 

 4,068 

 33,873 

 – 

 4,126 

 – 

 518 

 – 

 9,719 

 2,709 

 3,858 

 1,373 

 5,231 

 – 

 – 

 – 

 – 

 1,830 

 3,730 

 1,680 

 98 

 1,778 

 9,839 

 18,705 

 124,271 

 45,768 

 8,306 

 54,074 

Net carrying amount at October 31, 2013

$ 

29,518  $ 

31,530  $ 

4,488  $ 

2,709  $ 

1,952  $ 

70,197

Impairment

The carrying amounts of CWB’s goodwill and intangible assets with 
finite useful lives are reviewed at each reporting date to determine 
whether there is any indication of impairment. If an indication exists, 
CWB tests for impairment. For goodwill and intangible assets with 
indefinite useful lives, the impairment tests are performed each year. 

Impairment testing is performed by comparing the estimated 
recoverable amount from a cash-generating unit with the carrying 
amount of its net assets, including attributable goodwill. The 
recoverable amount of an asset is the higher of its fair value less cost 
to sell, and its value in use. If the recoverable amount is less than the 
carrying value, an impairment loss is charged to the consolidated 
statements of income.

The recoverable amounts for CWB’s cash-generating units have been 
calculated based on their value in use. Value in use for each unit 
was determined by discounting the future cash flows expected to be 
generated from the continuing use of the cash-generating unit. Unless 
indicated otherwise, value in use was determined similarly as in the 
comparative year. The calculation of the value in use was based on the 
following key assumptions:

•  Cash flows were projected based on past experience, actual 

operating results and the four-year future business plan. Cash flows 
for a further 16-year period were extrapolated using a constant 
growth rate of 3%, which is based on the long-term forecast 
Canadian gross domestic product growth rates. The forecast 
period is based on CWB’s long-term perspective with respect to the 
operation of these cash-generating units; and, 

•  A pre-tax discount rate of 8.6% was applied in determining the 

recoverable amounts, which was comprised of a risk-free interest 
rate and a market risk premium. 

The key assumptions described above may change as economic 
and market conditions change. CWB estimates that reasonable 
possible changes in these assumptions are not expected to cause the 
recoverable amounts of the cash-generating units to decline below the 

carrying amounts.

No impairment losses on goodwill or intangible assets were identified 
during 2014 or 2013.

78

 CWB Group 2014 Annual Report  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10. INSURANCE-RELATED OTHER ASSETS

Instalment premiums receivable

Deferred policy acquisition costs

Recoverable on unpaid claims

Reinsurers’ share of unpaid claims and adjustment expenses

Due from reinsurers

Total 

As at  
October 31  
2014 

As at  
October 31  
2013 

$ 

38,622  $ 

 12,250 

 9,679 

 4,587 

  626 

36,615 

 11,905 

 8,167 

 6,760 

  918 

$ 

 65,764  $ 

 64,365

11. DERIVATIVE FINANCIAL INSTRUMENTS

Interest rate, foreign exchange and equity swaps/contracts such as 
futures, options, swaps, floors and rate locks are entered into for 
risk management purposes in accordance with CWB’s asset liability 
management policies. It is CWB’s policy not to utilize derivative 
financial instruments for trading or speculative purposes. Interest rate 
swaps and floors are primarily used to reduce the impact of fluctuating 
interest rates. Equity swaps are used to reduce the earnings volatility 
from restricted share units linked to CWB’s common share price. 
Foreign exchange contracts are only used for the purposes of meeting 
needs of clients or day-to-day business.

Use of Derivatives

CWB enters into derivative financial instruments for risk management 
purposes. Derivative financial instruments are financial contracts 
whose value is derived from an underlying interest rate, foreign 
exchange rate, equity or commodity instrument or index.

Derivative financial instruments primarily used by CWB include:

• 

interest rate swaps, which are agreements where two 
counterparties exchange a series of payments based on different 
interest rates applied to a notional amount;

•  foreign exchange forwards and futures, which are contractual 

obligations to exchange one currency for another at a specified 
price for settlement at a predetermined future date; and,

•  equity swaps, which are agreements where CWB makes periodic 

interest payments to a counterparty and receives the capital gain or 
loss plus dividends of a CWB common share.

Interest rate swaps are used as hedging instruments to manage 
interest rate risk. CWB enters into these interest rate derivative 
instruments only for its own account and does not act as an 
intermediary in this market. The credit risk is limited to the amount of 
any adverse change in interest rates applied on the notional contract 
should the counterparty default. The Asset Liability Committee (ALCO) 
of CWB establishes and monitors approved counterparties (including 
an assessment of credit worthiness) and maximum notional limits. 
Approved counterparties are limited to rated financial institutions or 
their associated parent/affiliate with a minimum rating of A high or 
equivalent.

Exposure to foreign exchange risk is not material to CWB’s overall 
financial position. Foreign exchange markets are not speculated in 
by taking a trading position in currencies. Maximum exposure limits 
are established and monitored by ALCO and are defined by allowable 
unhedged amounts. The position is managed within the allowable 
target range by spot and forward transactions or other hedging 
techniques. 

Equity swap transactions are used as hedging instruments to 
manage risk related to the payout of restricted share units and 
deferred share units that have not yet vested. CWB enters into equity 
swap instruments only for its own account and does not act as an 
intermediary in this market. The risk is limited to the amount of an 
increase in CWB’s share price applied on the notional contract amount 
should the counterparty default.

Designated Hedges

CWB designates certain derivative financial instruments as either 
a hedge of the fair value of recognized assets or liabilities or firm 
commitments (fair value hedges), or a hedge of highly probable future 
cash flows attributable to a recognized asset or liability or a forecasted 
transaction (cash flow hedges). On an ongoing basis, the derivatives 
used in hedging transactions are assessed to determine whether they 
are effective in offsetting changes in fair values or cash flows of the 
hedged items.  If a hedging transaction becomes ineffective or if the 
derivative is not designated as a cash flow hedge, any subsequent 
change in the fair value of the hedging instrument is recognized in net 
income.  

Interest income received or interest expense paid on derivative 
financial instruments designated as cash flow hedges is accounted 
for on the accrual basis and recognized as interest expense over the 
term of the hedge contract. Premiums on purchased contracts are 
amortized to interest expense over the term of the contract. Accrued 
interest receivable and payable and deferred gains and losses for these 
contracts are recorded in other assets or liabilities as appropriate. 

When a hedging instrument expires or is sold, or when a hedge no 
longer meets the criteria for hedge accounting, any cumulative gain 
or loss existing in other comprehensive income at that time is held 
separately in accumulated other comprehensive income until the 
forecast transaction is eventually recognized in the income statements. 

79

 CWB Group 2014 Annual Report   
 
 
 
 
 
 
 
When a forecasted transaction is no longer expected to occur, the 
cumulative gain or loss that was reported in accumulated other 
comprehensive income is immediately reclassified to the income 
statements.

Embedded Derivatives

Certain derivatives embedded in other financial instruments are 
treated as separate derivatives when their economic characteristics 
and risk are not closely related to those of the host contract and the 
combined contract is not carried at fair value. Identified embedded 
derivatives are separated from the host contract and are recorded at 

fair value.

Fair Value

Derivative financial instruments are recorded on the balance sheet 
at fair value as either other assets or other liabilities with changes in 
fair value related to the effective portion of cash flow interest rate 
hedges recorded in other comprehensive income, net of income taxes. 
Changes in fair value related to the ineffective portion of a designated 
hedge, a derivative not designated as a hedge and all other derivative 
financial instruments are reported in non-interest income on the 
consolidated statements of income.

The following table summarizes the derivative financial instrument 
portfolio and the related credit risk. Notional amounts represent 
the amount to which a rate or price is applied in order to calculate 
the exchange of cash flows. The notional amounts are not recorded 
on the consolidated balance sheets. They represent the volume of 
outstanding transactions and do not represent the potential gain or 
loss associated with the market risk or credit risk of such instruments. 
The replacement cost represents the cost of replacing, at current 
market rates, all contracts with a positive fair value. The future credit 
exposure represents the potential for future changes in value and is 
based on a formula prescribed by OSFI. The credit risk equivalent is 
the sum of the future credit exposure and the replacement cost. The 
risk-weighted balance represents the credit risk equivalent weighted 
according to the credit worthiness of the counterparty as prescribed 
by OSFI. Additional discussion of OSFI’s capital adequacy requirements 
is provided within the Capital Management section of Management’s 
Discussion and Analysis.

As at October 31, 2014

As at October 31, 2013

  Notional 
  Amount

  Replace- 
ment 
Cost

Future 
Credit 
  Exposure

Credit  
Risk 
 Equivalent

Risk- 
 Weighted 
  Balance

  Notional 
  Amount

  Replace-  
ment 
Cost

Future 
Credit 
  Exposure

Credit  
Risk 
  Equivalent

Risk- 
  Weighted 
Balance

Interest rate swaps

$  1,725,000  $ 

1,612  $ 

7,421  $ 

9,033  $ 

1,807  $  800,000  $ 

367  $ 

1,494  $ 

1,861  $ 

Equity swaps

 22,959 

 3,785 

 50 

 3,835 

 767 

 17,470 

 4,131 

 45 

 4,176 

372 

 835 

Foreign exchange

contracts

 1,964 

 23 

 20 

 43 

 14 

 1,235 

 11 

 12 

 23 

 10 

Total

$  1,749,923  $ 

5,420  $ 

7,491  $  12,911  $ 

2,588  $  818,705  $ 

4,509  $ 

1,551  $ 

6,060  $ 

1,217 

The following table shows the derivative financial instruments split between those contracts that have a positive fair value (favourable contracts) 
and those that have a negative fair value (unfavourable contracts):

As at October 31, 2014

As at October 31, 2013

Favourable Contracts Unfavourable Contracts

Favourable Contracts

Unfavourable Contracts

  Notional  
     Amount

Fair  

 Value

  Notional  
 Amount

Fair 
 Value

  Notional  

Amount

Fair 
Value

  Notional  

Amount

Fair 
Value

Interest rate swaps 

designated as hedges

$ 1,675,000 $ 

1,612 $ 

50,000  $ 

(27) $  675,000  $ 

367  $  125,000  $ 

(32)

Equity swaps designated

 as hedges

Equity swaps not designated

 as hedges 

Foreign exchange contracts

 9,255 

 3,785

 9,950 

 (246)

 17,470 

 4,131 

 – 

  1,204 

 – 

  23 

 3,754 

  760 

 (101)

  (12)

 – 

 784 

 – 

 11 

 – 

 – 

 451 

Total

$ 1,685,459  $ 

5,420  $ 

64,464  $ 

(386) $  693,254  $ 

4,509  $  125,451  $ 

 – 

 – 

 (4)

(36)

80

 CWB Group 2014 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
The aggregate contractual or notional amount of the derivative 
financial instruments on hand, the extent to which instruments are 
favourable or unfavourable and, thus, the aggregate fair values of 

these financial assets and liabilities can fluctuate significantly from 
time to time. The average fair values of the derivative financial 
instruments on hand during the year are set out in the following table:

Favourable derivative financial instruments (assets) 

Unfavourable derivative financial instruments (liabilities) 

2014  
6261  

130 

$ 

$ 

2013 
1,955  

76

$ 

$ 

The following table summarizes maturities of derivative financial instruments and weighted average interest rates paid and received on contracts:

As at October 31, 2014

Maturity

As at October 31, 2013

Maturity

1 Year or Less

More than 1 Year

1 Year or Less

More than 1 Year

  Notional  
  Amount

 Contractual 
Interest  
Rate

  Notional  

Amount

 Contractual 
Interest  
Rate

  Notional  
  Amount

 Contractual 
Interest 
Rate

  Notional  
  Amount

 Contractual 
Interest 
Rate

Interest rate swaps 

designated as hedges(1)

$  375,000 

1.31% $  1,350,000 

1.40% $  525,000 

1.24% $  275,000 

1.33%

Equity swaps designated

 as hedges(2)

 9,201 

2.30%

 10,004 

2.27%

 8,215 

2.37%

 9,255 

2.45%

Equity swaps not designated

as hedges(3)

Foreign exchange contracts(4) 

 3,754 

  1,964 

2.03%

 – 

  – 

 – 

 – 

  1,235 

–

 – 

  – 

–

Total 

$   389,919 

$   1,360,004 

$   534,450 

$   284,255 

(1) CWB receives interest at a fixed contractual rate and pays interest on the one-month (30-day) Canadian Bankers’ Acceptance rate.  

Interest rate swaps designated as hedges outstanding at October 31, 2014 mature between December 2014 and July 2017. 

(2) Equity swaps designated as hedges outstanding at October 31, 2014 mature between June 2015 and June 2017.  
(3) Equity swaps not designated as hedges outstanding at October 31, 2014 mature June 2015. 
(4) Foreign exchange contracts mature between November 2014 and July 2015. The contractual interest rate is not meaningful for foreign exchange contracts.

During the year, $3,372 net unrealized after-tax gains (2013 – $2,332) 
were recorded in other comprehensive income for changes in fair 
value of the effective portion of derivatives designated as cash 
flow hedges, and no amounts (2013 – nil) were recorded in non-
interest income for changes in fair value of the ineffective portion 
of derivatives classified as cash flow hedges. Amounts accumulated 
in other comprehensive income are reclassified to net income in the 

same period that the hedged items affect income. During the year, 
$3,575 of net gains after tax (2013 – $1,255) were reclassified to net 
income.

At October 31, 2014, hedged cash flows are expected to occur and 
affect profit or loss within the next three years.

81

 CWB Group 2014 Annual Report  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
 
12. OTHER ASSETS

Accrued interest receivable

Accounts receivable

Deferred tax asset

Prepaid expenses

Income taxes receivable

Financing costs(1)

Other

Total 

(1) Amortization for the year amounted to $2,261 (2013 – $2,108).

13. DEPOSITS

Deposits are accounted for on an amortized cost basis. 
Costs relating to the issuance of fixed term deposits are  
amortized over the expected life of the deposit using the  
effective interest method.

Payable on demand

Payable after notice

Payable on a fixed date

Total

Payable on demand

Payable after notice

Payable on a fixed date

Total

 (Note 25) 

As at  
  October 31  

2014

As at  
October 31  

2013

$ 

48,242 

$ 

44,698 

 36,856 

 26,349 

 8,468 

 1,336 

 5,874 

  1,261

 28,358 

 21,857 

 7,410 

 2,011 

 6,019 

 78

$ 

 128,386 

$ 

 110,431 

As at October 31, 2014

Individuals

 Business and  
  Government

Total

$ 

33,060 

$ 

637,025 

$ 

670,085 

 2,957,970 

 2,134,295 

 5,092,265 

 6,841,639 

 4,769,025 

 11,610,664 

$ 

9,832,669 

$ 

7,540,345 

$  17,373,014 

As at October 31, 2013

Individuals

  Business and  
  Government

Total

$ 

30,337 

$ 

615,166 

$ 

645,503 

 2,741,951 

 1,622,400 

 4,364,351 

 6,648,466 

 3,972,720 

 10,621,186 

$ 

9,420,754 

$ 

6,210,286 

$  15,631,040

14. INTEREST IN UNCONSOLIDATED STRUCTURED ENTITY

In 2006, CWB arranged for the issuance of innovative capital 
instruments, CWB Capital Trust Capital Securities Series 1 (WesTS), 
through Canadian Western Bank Capital Trust (CWB Capital Trust), a 
structured entity with a December 31 year end. CWB Capital Trust, 
an open-end trust, issued non-voting WesTS and the proceeds were 
used to purchase a senior deposit note from CWB. The deposit 
note of $105,000 (2013 – $105,000) is included in Deposits in the 
consolidated balance sheets.

Based on the guidance provided in IFRS 10 Consolidated Financial 
Statements, CWB has determined that it does not control, and 
consequently does not consolidate, CWB Capital Trust. However, CWB 
Capital Trust qualifies as an unconsolidated structured entity under 

the guidance of IFRS 12 Disclosure of Interests in Other Entities and, 
accordingly, additional disclosures regarding CWB Capital Trust are 
provided herein.

Holders of WesTS are eligible to receive semi-annual non-cumulative 
fixed cash distributions. No cash distributions will be payable by CWB 
Capital Trust on WesTS if CWB fails to declare regular dividends on 
its preferred shares or, if no preferred shares are outstanding, on 
its common shares. In this case, the net distributable funds of CWB 
Capital Trust will be distributed to CWB as holder of the residual 
interest in CWB Capital Trust.

Should CWB Capital Trust fail to pay the semi-annual distributions in 
full, CWB has contractually agreed not to declare dividends of any 
kind on any of the preferred or common shares for a specified period 
of time.

82

 CWB Group 2014 Annual Report  
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
The following information presents the outstanding WesTS:

Issuance date 

August 31, 2006

Distribution dates 

June 30, December 31

Annual yield 

6.199%

Earliest date redeemable  
at the option of the issuer 

December 31, 2011

Earliest date exchangeable  
at the option of the holder 

Any time

Trust capital securities outstanding 

105,000

Principal amount 

$105,000

The significant terms and conditions of the WesTS are:

1) Subject to the approval of OSFI, CWB Capital Trust may, in whole 
(but not in part), on the redemption date specified above, and on 
any distribution date thereafter, redeem the WesTS without the 
consent of the holders.

2) Subject to the approval of OSFI, upon occurrence of a special event 
as defined, prior to the redemption date specified above, CWB 
Capital Trust may redeem all, but not part, of the WesTS without the 
consent of the holders.

3) The WesTS may be redeemed for cash equivalent to (i) the early 

redemption price if the redemption occurs prior to December 31, 
2016 or (ii) the redemption price if the redemption occurs on or 
after December 31, 2016. Redemption price refers to an amount 
equal to one thousand dollars plus the unpaid distributions to the 
redemption date. Early redemption price refers to an amount equal 
to the greater of (i) the redemption price and (ii) the price calculated 
to provide an annual yield, equal to the yield on a Government of 
Canada bond issued on the redemption date with a maturity date of 
December 31, 2016, plus 0.50%.

15. INSURANCE-RELATED OTHER LIABILITIES

Unpaid claims and adjustment expenses

Unearned premiums

Due to insurance companies and policyholders

Unearned commissions

Total

4) Holders of WesTS may, at any time, exchange each one thousand 
dollars of principal for 40 First Preferred Shares Series 1 of CWB. 
CWB’s First Preferred Shares Series 1 pay semi-annual non-
cumulative cash dividends with an annual yield of 4.00% and will 
be redeemable at the option of CWB, with OSFI approval, on or 
after December 31, 2011, but not at the option of the holders. This 
exchange right will be effected through the conversion by CWB 
Capital Trust of the corresponding amount of the deposit note of 
CWB. The WesTS exchanged for CWB’s First Preferred Shares Series 
1 will be cancelled by CWB Capital Trust.

5) Each WesTS will be exchanged automatically without the consent of 
the holders for 40 non-cumulative redeemable CWB First Preferred 
Shares Series 2 upon occurrence of any one of the following events: 
(i) proceedings are commenced for the winding up of CWB, (ii) OSFI 
takes control of CWB, (iii) CWB has a Tier 1 capital ratio of less than 
5% or Total capital ratio of less than 8%, or (iv) OSFI has directed 
CWB to increase its capital or provide additional liquidity and CWB 
elects such automatic exchange or CWB fails to comply with such 
direction. Following the occurrence of an automatic exchange, CWB 
would hold all of the Special Trust Securities and all of the WesTS, 
and the primary asset of CWB Capital Trust would continue to be 
the senior deposit note. CWB’s First Preferred Shares Series 2 pay 
semi-annual non-cumulative cash dividends with an annual yield 
of 5.25% and will be redeemable at the option of CWB, with OSFI 
approval, on or after December 31, 2011, but not at the option of 
the holders.

6) For regulatory capital purposes, all of the outstanding WesTS 

amounts are currently included in Tier 1 capital.

7) The non-cumulative cash distribution on the WesTS will be 6.199% 
paid semi-annually until December 31, 2016 and, thereafter, at the 
CDOR 180-day Bankers’ Acceptance rate plus 2.55%.

As at  
  October 31  
2014 

As at  
October 31  

2013

 (Note 22) 

$ 

85,526 

$ 

89,742 

 77,408 

 2,378 

  591 

 75,481 

 2,033 

  560 

$  

165,903 

$ 

 167,816

83

 CWB Group 2014 Annual Report   
 
  
 
 
 
 
 
 
  
 
As at  
  October 31  
2014 

As at  
October 31  
2013 

$ 

137,084 

$ 

112,500 

 115,014 

 9,838 

 11,242 

 3,507 

 3,370 

 2,679 

  210 

 104,866 

 10,360 

 1,663 

 3,431 

 3,840 

 1,679 

  600 

$ 

 282,944 

$ 

 238,939

 (Note 25) 

 (Note 30) 

16. OTHER LIABILITIES

Accounts payable

Accrued interest payable

Deferred tax liability

Income taxes payable

Deferred revenue

Leasehold inducements

Acquisition contingent consideration

Other

Total

17. DEBT

a) Subordinated Debentures

Financing costs relating to the issuance of subordinated debentures 
are amortized over the expected life of the related subordinated 
debenture using the effective interest method.

Each of the following qualifies as a bank debenture under the Bank 
Act and is subordinate in right of payment to all deposit liabilities. All 
redemptions are subject to the approval of OSFI.

Interest  
Rate

4.389%(1)

3.463%(2)

5.571%(3)

Total

Maturity  

Date

Earliest Date  
Redeemable  

by CWB at Par

As at 
  October 31 
  2014 

As at 
October 31 
2013 

November 30, 2020 

 November 30, 2015 

$ 

300,000  $ 

300,000 

 December 17, 2024 

 December 17, 2019 

March 21, 2022 

 March 22, 2017 

 250,000 

  75,000 

 250,000 

 75,000 

$ 

 625,000  $ 

625,000 

(1)  These conventional debentures have a 10-year term with a fixed interest rate for the first five years. Thereafter, the interest rate will be reset quarterly at the 3-month Canadian dollar CDOR rate plus 193 basis points.  

(2)  These conventional debentures have a 12-year term with a fixed interest rate for the first seven years. Thereafter, the interest rate will be reset quarterly at the 3-month Canadian dollar CDOR rate plus 160 basis points.

(3)  These conventional debentures have a 15-year term with a fixed interest rate for the first 10 years. Thereafter, the interest rate will be reset quarterly at the Canadian dollar CDOR 90-day Bankers’ Acceptance rate plus 180 

basis points.

b) Debt Securities

CWB securitizes leases to third parties. These securitizations do not 
qualify for derecognition as CWB continues to be exposed to certain 
risks associated with the leases, including an obligation to remit 
contractual cash flow payments regardless of whether the underlying 
cash flows are collected from lessees and, therefore, has not 
transferred substantially all of the risk and rewards of ownership. As 
the leases do not qualify for derecognition, the assets are not removed 
from the balance sheet and a securitization liability is recognized for 
the cash proceeds received. 

The carrying amount of the liability as at October 31, 2014 was 
$411,990 (October 31, 2013 – $195,650), and the associated carrying 
amount of the lease assets recorded on the balance sheet was 
$464,809 (October 31, 2013 – $230,353), which does not include an 
allocation of the allowance for credit losses.

84

 CWB Group 2014 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
18. CAPITAL STOCK

Authorized:

•  An unlimited number of common shares without nominal  

or par value;

•  33,964,324 class A shares without nominal or par value; and

•  An unlimited number of first preferred shares, without nominal or 
par value, issuable in series, provided that the maximum aggregate 
consideration for all outstanding first preferred shares at any time 
does not exceed $1,000,000.

Issued and fully paid:

Preferred Shares - Series 5

Outstanding at beginning of year

Issued

Outstanding at end of year

Preferred Shares - Series 3

Outstanding at beginning of year

Redeemed

Purchased for cancellation

Outstanding at end of year

Common Shares

2014  
Number of  
  Shares

  Amount

2013  
Number of 
Shares

 – 

$ 

 – 

   5,000,000 

   5,000,000 

  125,000 

  125,000 

$ 

 – 

 – 

 – 

Amount

 – 

 – 

 – 

 8,352,596 

 208,815 

 8,390,000 

 209,750 

 (8,352,596)

 (208,815)

  – 

 – 

 – 

 – 

–

 (37,404)

–

 (935)

 8,352,596 

 208,815 

Outstanding at beginning of year

 79,619,595 

 510,282 

 78,742,812 

 490,218 

Issued under dividend reinvestment plan

Issued on exercise or exchange of options

Transferred from share-based payment reserve on

 437,331 

 312,379 

 16,467 

 1,066 

 509,969 

 366,814 

 14,404 

 1,674 

exercise or exchange of options 

  –

   5,223 

  –

 3,986 

Outstanding at end of year 

Share Capital 

  80,369,305 

  533,038 

  79,619,595 

 510,282 

$ 

 658,038 

$ 

719,097 

CWB is prohibited by the Bank Act from declaring any dividends on 
common shares when CWB is or would be placed, as a result of the 
declaration, in contravention of the capital adequacy and liquidity 
regulations or any regulatory directives issued under the Bank Act. 
In addition, should CWB Capital Trust fail to pay the semi-annual 

distributions in full on the CWB Capital Trust Securities Series 1 (see 
Note 14), CWB has contractually agreed to not declare dividends 
on any of its common and preferred shares for a specified period of 
time. These limitations do not restrict the current level of dividends.

a) Dividends

The following dividends were declared by CWB’s Board of Directors and paid by CWB during the year: 

$0.78 per common share (2013 – $0.70)

$0.79 per preferred share – Series 5

$0.91 per preferred share – Series 3 (2013 – $1.81) 

Total 

 2014 

 2013 

$ 

62,408 

$ 

55,374 

 3,940 

  7,570 

 – 

  15,183 

$  

73,918 

$ 

70,557

Subsequent to October 31, 2014, the Board of Directors of CWB 
declared a dividend of $0.21 per common share payable on January 8, 
2015 to shareholders of record on December 16, 2014 and a dividend 
of $0.275 per Series 5 preferred share payable on January 31, 2015 to 

shareholders of record on January 23, 2015. With respect to these 
dividend declarations, no liability was recorded in the balance sheet 
at October 31, 2014.

85

 CWB Group 2014 Annual Report  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
b) Preferred Shares 

Series 5 Preferred Shares

On February 10, 2014, CWB issued five million non-cumulative, five 
year rate reset First Preferred Shares Series 5 (Series 5 Preferred Shares) 
at $25.00 per share, for gross proceeds of $125 million. Holders of 
Series 5 Preferred Shares are entitled to receive a non-cumulative fixed 
dividend in the amount of $1.10 annually, payable quarterly, as and 
when declared by the Board of Directors of CWB, for the initial period 
ending April 30, 2019. The quarterly dividend represents an annual 
yield of 4.40% based on the stated issue price per share. Thereafter, 
the dividend rate will reset every five years at a level of 276 basis 
points over the then five year Government of Canada bond yield.

CWB maintains the right to redeem, subject to the approval of OSFI, 
up to all of the then outstanding Series 5 Preferred Shares on April 30, 
2019, and on April 30 every five years thereafter at a price of $25.00 
per share. Should CWB choose not to exercise its right to redeem 
the Series 5 Preferred Shares, holders of these shares will have the 
right to convert their shares into an equal number of non-cumulative, 
floating rate First Preferred Shares Series 6 (Series 6 Preferred Shares), 
subject to certain conditions, on April 30, 2019, and on April 30 every 
five years thereafter. Holders of the Series 6 Preferred Shares will be 
entitled to receive quarterly floating dividends, as and when declared 

by the Board of Directors of CWB, equal to the 90-day Government of 
Canada Treasury Bill rate plus 276 basis points.

Upon the occurrence of a trigger event (as defined by OSFI), each 
Series 5 or 6 Preferred Share will be automatically converted, without 
the consent of the holders, into CWB common shares. Conversion 
to common shares will be determined by dividing the preferred share 
conversion value ($25.00 per preferred share plus any declared but 
unpaid dividends) by the common share value (the greater of (i) the 
floor price of $5.00 and (ii) the current market price calculated as 
the volume-weighted average trading price for the ten consecutive 
trading days ending on the day immediately prior to the date of the 
conversion). 

Series 3 Preferred Shares

On April 30, 2014, CWB redeemed all outstanding Series 3 Preferred 
Shares at $25.00 per share. Holders of the Series 3 preferred shares 
were entitled, with OSFI approval, to receive non-cumulative quarterly 
fixed dividends for the initial five-year period ending April 30, 2014 
of 7.25% per annum, payable quarterly, as and when declared by the 
Board of Directors. 

c) Dividend Reinvestment Plan

Under the dividend reinvestment plan (plan), CWB provides holders 
of CWB’s common shares and holders of any other class of shares 
deemed eligible by CWB’s Board of Directors with the opportunity to 
direct cash dividends paid on any class of their eligible shares towards 
the purchase of additional common shares. Currently, the Board of 
Directors has deemed that the holders of CWB’s Series 5 preferred 
shares are also eligible to participate in the plan. The plan is only open 
to shareholders residing in Canada.

At the option of CWB, the common shares may be issued from CWB’s 
treasury at an average market price based on the closing prices of  
a board lot of common shares on the Toronto Stock Exchange (TSX) 
for the five trading days immediately preceding the dividend payment 
date, with a discount of between 0% to 5% at CWB’s discretion. 
CWB also has the option to fund the plan through the open market 
at market prices. During the year, 437,331 (2013 – 509,969) common 
shares were issued under the plan from CWB’s treasury at a 2%  
(2013 – 2%) discount.

86

 CWB Group 2014 Annual Report19. SHARE-BASED PAYMENTS

a) Stock Options

Stock options are accounted for using the fair value method. The 
estimated value is recognized over the applicable vesting period as an 
increase to both salary expense and share-based payment reserve. When 
options are exercised, the proceeds received and the applicable amount 
in share-based payment reserve are credited to common shares.

4,217,908) are issued and outstanding. The options vest within 
three years and are exercisable at a fixed price equal to the average 
of the market price on the day of and the four days preceding the 
grant date. All options expire within five years of date of grant. 
Outstanding options expire from December 2014 to June 2019.

CWB has authorized 6,830,580 common shares (2013 – 5,542,959) 
for issuance under the share incentive plan. Of the amount 
authorized, options exercisable into 4,743,277 shares (2013 – 

The details of, and changes in, the issued and outstanding options follow:

Options

Balance at beginning of year

Granted

Exercised or exchanged

Expired

Forfeited

Balance at end of year

Exercisable at end of year

2014 

2013

Number  

of Options

 4,217,908 

$ 

 1,422,357 

 (769,865)

 – 

  (127,123)

 4,743,277 

 469,910 

$ 

$ 

Weighted  
Average  
Exercise  
Price

26.96 

 38.58 

 24.44 

 – 

  30.59 

30.76 

28.76 

Number  

of Options

 3,441,100 

$ 

 1,810,899 

 (824,068)

 (162,075)

 (47,948)

 4,217,908 

 501,579 

$ 

$ 

Weighted  
Average  
Exercise  
Price

24.51 

 28.30 

 18.80 

 31.18 

 27.64 

26.96 

20.50

Further details relating to stock options outstanding and exercisable follow:

Range of Exercise Prices

$22.09 to $23.43

$25.46 to $29.42

$30.76 to $39.42

Total 

Options Outstanding

Options Exercisable

Weighted  
Average  
Remaining  
Contractual 
Life (years)

 0.5 

$ 

 2.9 

 4.0 

 3.2 

$ 

Weighted  
Average  
Exercise  
Price

23.10 

 27.43 

 37.55 

30.76 

Number of  
Options

 94,034 

 3,051,399 

 1,597,844 

 4,743,277 

Number of  
Options

 94,034 

$ 

 164,750 

 211,126 

 469,910 

$ 

Weighted  
Average  
Exercise  
Price

23.10 

 29.42 

 30.76 

28.76

Until March 1, 2014, the terms of the share incentive plan allowed 
the holders of vested options two alternatives whereby the option 
holder could either (a) elect to receive shares by delivering cash 
to CWB in the amount of the option exercise price or (b) elect to 
receive the number of shares equivalent to the excess of the market 
value of the shares under option, determined at the exercise  
date, over the exercise price (cashless settlement). Effective  
March 1, 2014, all exercised options are settled via cashless 
settlement. Of the 769,865 (2013 – 824,068) options exercised  
or exchanged, option holders exchanged the rights to 723,373 
(2013 – 737,653) options and received 265,887 (2013 – 280,399) 
shares in return under the cashless settlement alternative.

Salary expense of $5,930 (2013 – $6,150) was recognized relating 
to the estimated fair value of options granted. The fair value of 
options granted was estimated using a binomial option pricing 
model with the following variables and assumptions: (i) risk-free 
interest rate of 1.5% (2013 – 1.4%), (ii) expected option life of 4.0 
(2013 – 4.0) years, (iii) expected volatility of 18% (2013 – 22%), and 
(iv) expected annual dividends of 2.1% (2013 – 2.5%). Expected 
volatility is estimated by evaluating historical volatility of the share 
price over multi-year periods. The weighted average fair value of 
options granted was estimated at $4.61 (2013 – 3.93) per share.

During the year, $5,223 (2013 – $3,986) was transferred from 
the share-based payment reserve to share capital, representing 
the estimated fair value recognized for 769,865 (2013 – 824,068) 
options exercised during the year.

87

 CWB Group 2014 Annual Report  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
b) Restricted Share Units  

Under the Restricted Share Unit (RSU) plan, certain employees are 
eligible to receive an award in the form of RSUs. Each RSU entitles the 
holder to receive the cash equivalent of the market value of CWB’s 
common shares at the vesting date and an amount equivalent to the 
dividends paid on the common shares during the vesting period. RSUs 
vest on each anniversary of the grant in equal one-third instalments 
over a period of three years. Salary expense is recognized over the 
vesting period except where the employee is eligible to retire prior to 
the vesting date, in which case the expense is recognized between the 
grant date and the date the employee is eligible to retire.

Number of RSUs 

Balance at beginning of year

Granted

Vested and paid out

Forfeited

Balance at end of year 

During the year, salary expense of $10,217 (2013 – $9,796) was 
recognized related to RSUs. As at October 31, 2014, the liability for 
the RSUs held under this plan was $13,709 (October 31, 2013 – 
$12,111). At the end of each period, the liability and salary expense 
are adjusted to reflect changes in the fair value of the RSUs.

 2014 

 650,791 

 266,561 

(142,555)

  (26,777)

  748,020 

2013 

 594,455 

 354,491 

 (281,564)

 (16,591)

 650,791

c) Deferred Share Units

Under the Deferred Share Unit (DSU) plan, non-employee directors 
receive at least 50% of their annual retainer in DSUs. The DSUs are 
not redeemable until the individual is no longer a director and must be 
redeemed for cash. Common share dividend equivalents accrue to the 
directors in the form of additional units. The expense related to the 
DSUs is recorded in the period the award is earned by the director. 

During the year, other non-interest expenses included $629 (2013 – 
$745) related to the DSUs. As at October 31, 2014, the liability for 
DSUs held under this plan was $3,858 (October 31, 2013 – $2,782). 
At the end of each period, the liability and expense are adjusted to 
reflect changes in the market value of the DSUs.

Number of DSUs 

Balance at beginning of year

Granted

Paid out

Balance at end of year 

 2014 

 83,350 

 24,236 

  (10,420)

  97,166 

2013 

 78,761 

 9,059 

 (4,470)

 83,350 

d) Performance Share Units

During 2014, CWB introduced a Performance Share Unit (PSU) plan, 
which is offered to certain employees on an annual basis. At the 
time of a grant, each PSU represents a unit with an underlying value 
equivalent to the value of a CWB common share. Notional dividends 
accrue to the holder of the PSU during the life of the PSU. Under 
the PSU plan, each PSU vests at the end of a three year period and is 
settled in cash.

For PSUs granted in fiscal 2014, at the end of each specified 
performance period, a multiplier is applied to a portion of the PSUs 
originally granted and any accrued notional dividends such that the 
total value of the PSUs may vary from 0% to 200% of the value of an 
equal number of CWB common shares. The multiplier is determined 
by comparing the total shareholder return (TSR) of CWB’s common 
shares against the TSR of comparator companies during various 
performance periods.

Number of PSUs 

Balance at beginning of year

Granted

Paid out

Balance at end of year 

88

 2014 

 – 

 25,305 

  – 

  25,305 

2013 

 – 

 – 

 – 

 – 

 CWB Group 2014 Annual Report20. NON-CONTROLLING INTERESTS

Non-controlling interests are comprised of the following:

McLean & Partners Wealth Management Ltd.

Adroit Investment Management Ltd. 

Total 

As at  
October 31 
2014 

As at  
October 31 
2013

$ 

$ 

913 

$ 

 153 

790 

 272 

 1,066  

$ 

1,062 

21. CONTINGENT LIABILITIES AND COMMITMENTS

a) Credit Instruments

In the normal course of business, CWB enters into various 
commitments and has contingent liabilities, which are not reflected 

in the consolidated balance sheets. These items are reported below 
and are expressed in terms of the contractual amount of the related 
commitment.

Credit instruments

Guarantees and standby letters of credit

Commitments to extend credit

Total 

Guarantees and standby letters of credit represent CWB’s obligation 
to make payments to third parties when a customer is unable to 
make required payments or meet other contractual obligations. 
These instruments carry the same credit risk, recourse and collateral 
security requirements as loans extended to customers and generally 
have a term that does not exceed one year. Losses, if any, resulting 
from these transactions are not expected to be material.

Commitments to extend credit to customers also arise in the 
normal course of business and include undrawn availability 
under lines of credit and commercial operating loans of 
$2,526,808 (October 31, 2013 – $2,085,452) and authorized 
but unfunded loan commitments of $2,084,503 (October 31, 
2013 – $1,792,537). In the majority of instances, availability of 

b) Lease Commitments

CWB has obligations under long-term, non-cancellable operating 
leases for the rental of premises. The leases typically run 10 to 15 
years, with an option to renew the lease for an additional five years. 
Operating leases primarily comprise branch and office premises and 

As at  
October 31  
   2014

As at  
October 31  
 2013

$ 

407,681

$ 

354,083

  4,611,311

 3,877,989

$  

 5,018,992

$ 

4,232,072

undrawn commercial commitments is subject to the borrower 
meeting specified financial tests or other covenants regarding 
completion or satisfaction of certain conditions precedent. It is 
also usual practice to include the right to review and withhold 
funding in the event of a material adverse change in the financial 
condition of the borrower. From a liquidity perspective, undrawn 
credit authorizations will be funded over time, with draws in 
many cases extending over a period of months. In some instances, 
authorizations are never advanced or may be reduced because of 
changing requirements. Revolving credit authorizations are subject 
to repayment which, on a pooled basis, also decreases liquidity risk.

are not capitalized. Total costs, including free rent periods and  
step-rent increases, are expensed on a straight-line basis over  
the lease term. 

Minimum future lease commitments for each of the five succeeding years and thereafter are as follows:

2015

2016

2017

2018

2019

2020 and thereafter

Total

$ 

12,121

 11,796

 9,955

 8,799

 8,058

  46,178

$ 

96,907

89

 CWB Group 2014 Annual Report  
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
  
 
 
c) Guarantees

A guarantee is defined as a contract that contingently requires the 
guarantor to make payments to a third party based on (i) changes 
in an underlying economic characteristic that is related to an asset, 
liability or equity security of the guaranteed party, (ii) failure of another 
party to perform under an obligating agreement, or (iii) failure of 
another third party to pay indebtedness when due.

22. INSURANCE OPERATIONS

Insurance Contracts – Classification

Contracts where CWB accepts significant insurance risk from another 
party by agreeing to compensate the policyholder or other beneficiary 
if a specified uncertain future event adversely affects the policyholder 
or other beneficiaries are classified as insurance contracts. 

Significant guarantees provided to third parties include guarantees 
and standby letters of credit as discussed above.

Premiums Earned and Deferred  
Policy Acquisition Costs

In the ordinary course of business, CWB enters into contractual 
arrangements under which CWB may agree to indemnify the other 
party. Under these agreements, CWB may be required to compensate 
counterparties for costs incurred as a result of various contingencies, 
such as changes in laws and regulations and litigation claims. A 
maximum potential liability cannot be identified as the terms of 
these arrangements vary and generally no predetermined amounts 
or limits are identified. The likelihood of occurrence of contingent 
events that would trigger payment under these arrangements is either 
remote or difficult to predict and, in the past, payments under these 
arrangements have been insignificant.

No amounts are reflected in the consolidated financial statements 
related to these guarantees and indemnifications.

d) Legal and Regulatory Proceedings

In the ordinary course of business, CWB and its subsidiaries are party 
to legal and regulatory proceedings. Based on current knowledge, 
CWB does not expect the outcome of any of these proceedings to 
have a material effect on the consolidated financial position or results 
of operations.

Insurance premiums are included in other income on a daily pro rata 
basis over the terms of the underlying insurance policies. Unearned 
premiums represent the portion of premiums written that relate 
to the unexpired term of the policies in force and are included in 
other liabilities. Insurance premiums are shown before deduction of 
commissions and are gross of any taxes and dues levied on premiums.

Policy acquisition costs are those expenses incurred in the acquisition 
of insurance business. Acquisition costs comprise advertising and 
marketing expenses, insurance advisor salaries and benefits, broker 
commissions, premium taxes and other expenses directly attributable 
to the production of business. Policy acquisition costs related to 
unearned premiums are only deferred, and included in other assets, 
to the extent that they are expected to be recovered from unearned 
premiums and are amortized to income over the periods in which the 
premiums are earned. If the unearned premiums are not sufficient 
to pay expected claims and expenses (including policy maintenance 
expenses and unamortized policy acquisition costs), a premium 
deficiency is said to exist. Anticipated investment income is considered 
in determining whether a premium deficiency exists. Premium 
deficiencies are recognized by writing down the deferred policy 
acquisition cost asset.

Liability Adequacy Test

At the end of each reporting period, liability adequacy tests are 
performed to ensure the adequacy of the contract liabilities, net of 
related deferred policy acquisition costs (DPAC). In performing these 
tests, current best estimates of future contractual cash flows and 
claims handling and administration expenses, as well as investment 
income from the assets supporting the provisions, are used. Any 
deficiency is immediately charged to profit or loss by writing off DPAC 
and, if required, establishing a provision for losses arising from liability 
adequacy tests (the premium deficiency).

Unpaid Claims and Adjustment Expenses

The provision for unpaid claims represents the amounts needed to 
provide for the estimated ultimate expected cost of settling claims 
related to insured events (both reported and unreported) that have 
occurred but not been settled on or before each balance sheet date. 
The provision for adjustment expenses represents the estimated 
ultimate expected costs of investigating, resolving and processing 
these claims. These provisions are included in other liabilities and 
their computation takes into account the time value of money using 
discount rates based on projected investment income from the assets 
supporting the provisions.

90

 CWB Group 2014 Annual ReportThe process of determining the provision for unpaid claims and 
adjustment expenses necessarily involves risks that the actual results 
will deviate from the best estimates made. These risks vary in 
proportion to the length of the estimation period and the volatility 
of each component comprising the liabilities. To recognize the 
uncertainty in establishing these best estimates and to allow for 
possible deterioration in experience, actuaries are required to include 
explicit provisions for adverse deviation in assumptions for asset 
defaults, reinvestment risk, claims development and recoverability  
of reinsurance balances. 

The provisions are periodically reviewed and evaluated in light of 
emerging claims experience and changing circumstances. The resulting 
changes in estimates of the ultimate liability are recorded as incurred 
claims in the current period.

Net earned premiums

Commissions and processing fees

Net claims and adjustment expenses

Policy acquisition costs

Insurance revenues, net

Reinsurance Ceded

Earned premiums and claims expenses are recorded net of amounts 
ceded to, and recoverable from, reinsurers. Estimates of amounts 
recoverable from reinsurers on unpaid claims and adjustment expenses 
are recorded in other assets separately from estimated amounts 
payable to policyholders. Amounts recoverable from reinsurers are 
estimated in a manner consistent with the liabilities associated with 
the reinsured policies.

These assets consist of short-term balances due from reinsurers, as 
well as longer term receivables that are dependent on the expected 
claims and benefits arising under the related reinsured insurance 
contracts. Amounts recoverable from or due to reinsurers are 
measured consistently with the amounts associated with the reinsured 
insurance contracts and in accordance with the terms of each 
reinsurance contract. Reinsurance liabilities are primarily premiums 
payable for reinsurance contracts and are recognized as an expense 
when due.

Reinsurance assets are assessed for impairment on an annual basis. If 
there is objective evidence that the reinsurance asset is impaired, the 
carrying amount of the reinsurance asset is reduced to its recoverable 
amount and the impairment loss is recognized in the income 
statement. Objective evidence that a reinsurance asset is impaired is 
gathered using observable data about the following criteria: 

•  Significant financial difficulty of the reinsurer;

•  A breach of contract, such as default or delinquency in payments; 

and,

•  Observable data indicating that there is a measurable decrease in 
the estimated future cash flow from the reinsurance asset since its 
initial recognition.

a) Insurance Revenues, Net

Insurance revenues, net, reported in other income on the consolidated 
statements of income are presented net of claims, adjustment 
expenses and policy acquisition costs.

 2014 

2013 

$ 

130,410 

$ 

126,825 

 1,580 

 (85,997)

  (25,079)

 1,787 

 (87,008)

 (25,325)

$ 

20,914 

$ 

16,279 

91

 CWB Group 2014 Annual Report  
b) Unpaid Claims and Adjustment Expenses

Nature of Unpaid Claims

The establishment of the provision for unpaid claims and adjustment 
expenses and the related reinsurers’ share is based on known facts 
and interpretation of circumstances and is, therefore, a complex and 
dynamic process influenced by a large variety of factors. These factors 
include experience with similar cases and historical trends involving 
claim payment patterns, loss payments, pending levels of unpaid 
claims, product mix or concentration, claims severity, and claims 
frequency patterns.

Other factors include the continually evolving and changing regulatory 
and legal environment, actuarial studies, professional experience 
and expertise of the claims department personnel and independent 
adjusters retained to handle individual claims, quality of the data 
used for projection purposes, existing claims management practices, 
including claims handling and settlement practices, effect of 
inflationary trends on future claims settlement costs, investment rates 
of return, court decisions, economic conditions and public attitudes. 
In addition, time can be a critical part of the provision determination 
since, the longer the span between the incidence of a loss and the 
payment or settlement of the claim, the more variable the ultimate 

Unpaid claims and adjustment expenses, net, beginning of year

Claims incurred

In the current year

In prior periods

Claims paid during the year

Unpaid claims and adjustment expenses, net, end of year

Reinsurers’ share of unpaid claims and adjustment expenses

Recoverable on unpaid claims

settlement amount can be. Accordingly, short-tailed claims, such as 
property claims, tend to be more reasonably predictable than long-
tailed claims, such as liability claims.

Consequently, the establishment of the provision for unpaid claims 
and adjustment expenses relies on the judgment and opinions of 
a large number of individuals, on historical precedent and trends, 
on prevailing legal, economic, social and regulatory trends and on 
expectations as to future developments. The process of determining 
the provisions necessarily involves risks that the actual results will 
deviate, perhaps substantially, from the best estimates made.

Provision for Unpaid Claims  
and Adjustment Expenses

An annual evaluation of the adequacy of unpaid claims  
is completed at the end of each financial year. This evaluation  
includes a re-estimation of the liability for unpaid claims relating 
to each preceding financial year compared to the liability that was 
originally established. The results of this comparison and the changes 
in the provision for unpaid claims and adjustment expenses follow:

2014 

2013 

$ 

74,815 

$ 

74,295 

 87,917 

 (1,920)

 (89,552)

 71,260 

 4,587 

  9,679 

 86,087 

 921 

 (86,488)

 74,815 

 6,760 

 8,167 

Unpaid claims and adjustment expenses, net, end of year 

$ 

 85,526 

$ 

89,742

92

 CWB Group 2014 Annual Report 
The provision for unpaid claims and adjustment expenses and 
related reinsurance recoveries are discounted using rates based on 
the projected investment income from the assets supporting the 
provisions, and reflecting the estimated timing of payments and 
recoveries. The investment rate of return used for all cash flow periods 
and all lines of business was 2.47% (2013 – 2.50%). 

However, that rate was reduced by a 0.50% (2013 – 0.50%) provision 
for adverse deviation in discounting the provision for unpaid claims 
and adjustment expenses and related reinsurance recoveries. The 
impact of this provision for adverse deviation results in an increase of 
$575 (2013 – $585) in unpaid claims and adjustment expenses and 
related reinsurance recoveries.

Policy balances, included in insurance-related other assets and other liabilities, analyzed by major lines of business are as follows:

Unpaid claims and adjustment expenses

$ 

66,943 

$ 

18,583 

$ 

68,532 

$ 

21,210 

Reinsurers’ share of unpaid claims and adjustment expenses

Unearned premiums 

 2,495 

  50,874 

 2,092 

  26,534 

 4,169 

 50,500 

 2,591 

 24,981

2014 

2013

Automobile

Home

Automobile

Home

c) Underwriting Policy and Reinsurance Ceded

Reinsurance contracts with coverage up to maximum policy limits are 
entered into to protect against losses in excess of certain amounts that 
may arise from automobile, personal property and liability claims.

Reinsurance with a limit of $320,000 (2013 – $300,000) is obtained to 
protect against certain catastrophic losses. Retention on catastrophic 
events is $5,000 (2013 – $5,000), on property per risk events is 
$1,000 (2013 – $1,000) and on casualty events is $2,000 (2013 – 
$2,000). For the British Columbia automobile insurance product, 
retentions are further reduced by the underlying mandatory coverage 
provided by the provincially governed Crown corporation. Reinsurance 
coverage is diversified across many reinsurers in order to spread risk 

and reduce reinsurer concentration risk in the event of a very large 
loss, such as an earthquake. The reinsurers selected to participate in 
the program have a minimum rating of A- from Standard & Poor’s or 
A.M. Best. In addition, reinsurance treaties have a special termination 
clause allowing CWB to change a reinsurer during the term of the 
agreement if the reinsurer’s rating falls below a specified level. 

At October 31, 2014, $4,587 (October 31, 2013 – $6,760) of unpaid 
claims and adjustment expenses were recorded as recoverable from 
reinsurers. Failure of a reinsurer to honour its obligation could result 
in losses. The financial condition of reinsurers is regularly evaluated to 
minimize the exposure to significant losses from reinsurer insolvency.

The amounts shown in other income are net of the following amounts relating to reinsurance ceded to other insurance companies.

Premiums earned reduced by

Claims incurred reduced by 

 2014 

$ 

11,132 

$ 

  3,425 

 2013 

9,976 

  3,732

23. DISCLOSURES ON RATE REGULATION

Canadian Direct Insurance Incorporated (Canadian Direct), a wholly 
owned subsidiary, is licensed under insurance legislation in the 
provinces in which it conducts business. Automobile insurance is a 
compulsory product and is subject to different regulations across the 
provinces in Canada, including those with respect to rate setting. Rate 
setting mechanisms vary across the provinces, but they generally fall 
under three categories: “use and file”, “file and use” and “file and 
approve”. Under “use and file”, rates are filed following use. Under 
“file and use”, insurers file their rates with the relevant authorities and 

wait for a prescribed period of time and then implement the proposed 
rates. Under “file and approve”, insurers must wait for specific 
approval of filed rates before they may be used.

The authority that regulates automobile insurance rates, in the 
province in which Canadian Direct is writing that business, is listed 
below. Automobile direct written premiums in Alberta totalled 
$47,200 in 2014 (2013 – $46,400) and represented 53% (2013 – 
52%) of direct automobile premiums written.

Province

Alberta

Rate Filing

File and approve 

Regulatory Authority

Alberta Automobile Insurance Rate Board

While regulatory authorities generally approve rates and rate 
adjustments prospectively, in some circumstances retroactive rate 
adjustments in respect of historical results may be required, which 
could result in a regulatory asset or liability for CWB. As at October 
31, 2014 and October 31, 2013, CWB had no such regulatory asset 
or liability.

24. EMPLOYEE FUTURE BENEFITS

All employee future benefits related to CWB’s group retirement 
savings and employee share purchase plans are recognized in the 
periods during which services are rendered by employees. CWB’s 
contributions to the group retirement savings plan and employee 
share purchase plan totalled $12,154 (2013 – $11,685).

93

 CWB Group 2014 Annual Report  
 
25. INCOME TAXES

CWB follows the deferred method of accounting for income taxes 
whereby current income taxes are recognized for the estimated 
income taxes payable for the current period. Deferred tax assets 
and liabilities represent the cumulative amount of tax applicable to 
temporary differences between the carrying amount of the assets 
and liabilities, and their values for tax purposes. Deferred tax assets 
and liabilities are measured using enacted or substantively enacted 

The provision for income taxes consists of the following:

Consolidated statements of income

Current

Deferred 

Other comprehensive income

Tax expense related to:

Unrealized gains (losses) on available-for-sale securities

Gains on derivatives designated as cash flow hedges

Total 

tax rates anticipated to apply to taxable income in the years in which 
those temporary differences are anticipated to be recovered or 
settled. Changes in deferred taxes related to a change in tax rates are 
recognized in income in the period of the tax rate change. All deferred 
tax assets and liabilities are expected to be realized in the normal 
course of operations.

  2014

2013

$ 

78,615 

$ 

58,545 

  (5,014)

  73,601 

 5,507 

 64,052 

 985 

 (69)

 916 

 (4,800)

 364 

 (4,436)

$ 

 74,517 

$ 

59,616

A reconciliation of the statutory tax rates and income tax that would be payable at these rates to the effective income tax rates and provision for 
income taxes reported in the consolidated statements of income follows:

Combined Canadian federal and provincial income taxes and statutory tax rate

$ 

77,255 

 25.3% $ 

67,884 

 25.4% 

2014

2013

Increase (decrease) arising from:

Tax-exempt income

Stock-based compensation

Other

 (6,285)

 1,495 

  1,136 

 (2.1)

 0.5 

  0.4 

 (6,072)

 1,547 

 693 

 (2.2)

 0.6 

 0.2 

Provision for income taxes and effective tax rate 

$ 

 73,601 

  24.1% 

$ 

64,052 

 24.0% 

Deferred tax balances are comprised of the following:

Deferred tax assets

Allowance for credit losses

Deferred loan fees

Deferred deposit broker commission

Leasing income

Other temporary differences

Deferred tax liabilities

Intangible assets

Other temporary differences

CWB has approximately $8,234 (2013 – $11,140) of capital losses that  
are available to apply against future capital gains and have no expiry date.  
The tax benefit of these losses has not been recognized in the consolidated 
financial statements.

94

 2014 

2013 

$ 

19,978 

$ 

16,618 

 10,832 

 (4,056)

 (3,335)

  2,930 

 9,357 

 (3,659)

 536 

 (995)

$ 

26,349 

$ 

21,857 

$ 

$ 

7,995 

$ 

9,197 

  1,843 

 1,163 

9,838 

$ 

10,360

 CWB Group 2014 Annual Report 
  
 
 
 
 
 
26. EARNINGS PER COMMON SHARE

Basic earnings per common share is calculated based on the weighted 
average number of common shares outstanding during the period. 
Diluted earnings per share is calculated based on the treasury stock 

method, which assumes that any proceeds from in-the-money stock 
options are used to purchase CWB’s common shares at the average 
market price during the period.

The calculation of earnings per common share follows:

Numerator

 2014

2013

Net income available to common shareholders

$  

218,549 

$ 

187,163 

Denominator

Weighted average of common shares outstanding – basic

 80,033,646 

 79,147,496 

Dilutive instruments:

Stock options(1)

Weighted average number of common shares outstanding – diluted

Earnings per common share

Basic

Diluted 

 921,221 

 396,532 

 80,954,867 

 79,544,028 

$ 

2.73 

$ 

 2.70  

2.36 

 2.35

(1) At October 31, 2014 and 2013, there were no employee stock options with an average adjusted exercise price, adjusted for unrecognized stock-based compensation, that was greater than the average market price.

27. ASSETS UNDER ADMINISTRATION AND MANAGEMENT

Assets under administration of $10,101,698 (October 31, 2013 – 
$8,423,972) and assets under management of $1,795,975 (October 
31, 2013 – $1,901,146) represent the fair value of assets held for 
personal, corporate and institutional clients as well as third-party 

leases and residential mortgages subject to service agreements. 
These assets are kept separate from CWB’s own assets. Assets under 
administration and management are not reflected in the consolidated 
balance sheets.

28. RELATED PARTY TRANSACTIONS

Transactions with and between subsidiary entities are made at normal 
market prices and are eliminated on consolidation.

Preferred Rates and Terms

Key Management Personnel

CWB makes loans, primarily residential mortgages, to its officers and 
employees at various preferred rates and terms. The total amount 
outstanding for these types of loans is $114,508 (October 31, 2013 – 
$106,085). CWB offers deposits, primarily fixed term deposits, to its 
officers and employees and their immediate family at preferred rates. 
The total amount outstanding for these deposits is $264,936 (October 
31, 2013 – $256,136).

Compensation of key management personnel is as follows:

Salaries, benefits and directors’ compensation

Share-based payments (stock options, RSUs and DSUs)(1)

Total 

(1) Share-based payments are based on the estimated fair value on grant date.

Loans outstanding with key management personnel totalled $589 
as at October 31, 2014 (October 31, 2013 – $146). CWB’s policies 
preclude lending to CWB’s independent directors.

Key management personnel of CWB are those that have authority and 
responsibility for planning, directing and controlling the activities of 
CWB and include independent directors of CWB. 

 2014 

$ 

5,775 

$ 

  3,219

$  

8,994 

$ 

2013 

6,129 

 3,644

9,773

95

 CWB Group 2014 Annual Report  
 
 
29. INTEREST RATE SENSITIVITY

CWB is exposed to interest rate risk as a result of a difference, or gap, 
between the maturity or repricing behaviour of interest sensitive assets 
and liabilities. The interest rate gap is managed by forecasting core 
balance trends. The repricing profile of these assets and liabilities has

Asset Liability Gap Positions
($ millions)

 been incorporated in the table following showing the gap position at 
October 31 for select time intervals. Figures in brackets represent an 
excess of liabilities over assets or a negative gap position.

October 31, 2014

Assets

  Floating Rate 
and Within  
1 Month

1 to 3  

  Months

 3 Months  
  to 1 Year

Total  
  Within  

  1 Year to  

 More than  

Non –  
Interest  

1 Year

5 Years

5 Years

  Sensitive

Total

Cash resources and securities

$ 

468 

$ 

758 

$ 

272 

$  1,498 

$ 

1,022 

$ 

173 

$ 

4 

$ 

2,697 

 8,284 

 897 

 2,263 

 11,444 

 6,025 

 113 

Loans

Other assets(2)

Derivative financial instruments(1)

Total

Liabilities and Equity

Deposits

Other liabilities(2)

Debt(3)

Equity

Derivative financial instruments(1)

Total

Interest Rate Sensitive Gap

Cumulative Gap

Cumulative Gap as a

 1,748 

  8,159 

593 

593 

$ 

$ 

$ 

$ 

$ 

$ 

 – 

 – 

 – 

 75 

 – 

 313 

 – 

 388 

 8,752 

 1,730 

 2,848 

 13,330 

 – 

 1,360 

 8,407 

 6,395 

 1,315 

 3,838 

 11,548 

 5,841 

 4 

 12 

 – 

 8 

 24 

 – 

 – 

 34 

 106 

 – 

 – 

 46 

 142 

 – 

 1,748 

 31 

 895 

 – 

 – 

 1,347 

$ 

 3,978 

$  13,484 

383 

$  (1,130)

976 

$ 

(154)

$ 

$ 

(154)

(154)

$ 

$ 

$ 

6,767 

1,640 

1,486 

$ 

$ 

$ 

 (72)

 401 

 2 

 17,510 

 401 

 1,750 

 – 

 – 

 286 

 335 

 22,358 

 – 

 9 

 – 

 – 

 – 

9 

277 

1,763 

$ 

$ 

$ 

 (16)

 418 

 – 

 1,694 

 2 

 17,373 

 504 

 1,037 

 1,694 

 1,750 

2,098 

$   22,358 

$ 

$ 

(1,763)

 – 

 – 

 – 

 – 

 – 

 – 

 – 

Percentage of Total Assets

 2.7% 

 4.4%

 (0.7)%

 (0.7)%

 6.6%

 7.9% 

October 31, 2013

Cumulative Gap

Cumulative Gap as a 

$ 

1,289 

$ 

1,785 

$ 

240 

$ 

240 

$ 

1,499 

$ 

1,541 

$ 

 – 

$ 

Percentage of Total Assets

 6.7% 

 9.2% 

 1.2% 

 1.2% 

 7.8% 

 8.0% 

 – 

(1) Derivative financial instruments are included in this table at the notional amount.
(2) Accrued interest is excluded in calculating interest sensitive assets and liabilities.
(3) Potential prepayments of fixed rate loans and early redemption of redeemable fixed term deposits have not been estimated.  

Redemptions of fixed term deposits where depositors have this option are not expected to be material. The majority of fixed rate loans,  
mortgages and leases are either closed or carry prepayment penalties.

96

 CWB Group 2014 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The effective, weighted average interest rates for each class of financial asset and liability are shown below:

Weighted Average Effective Interest Rates
(%)

October 31, 2014 

Total Assets

Total Liabilities 

Interest Rate Sensitive Gap

October 31, 2013

Total Assets

Total Liabilities 

Interest Rate Sensitive Gap

  Floating Rate  
and Within  
1 Month 

1 to 3  

 Months

  3 Months  
 to 1 Year

 3.7%

 1.2 

  2.5%

 3.8%

 1.3 

 2.5%

 2.6%

 1.7 

  0.9%

 2.3%

 1.9 

 0.4%

 4.3%

 2.0 

  2.3%

 4.0%

 2.0 

 2.0%

Total  
Within  
 1 Year

 3.7%

 1.5 

  2.2%

 3.6%

 1.6 

 2.0%

1 Year to  
 5 Years

  More than  

5 Years

 Total

 3.9%

 2.4 

  1.5%

 4.6%

 2.4 

 2.2%

 4.6%

 – 

  4.6%

 4.8%

 3.3 

1.5%

 3.8%

 1.8 

  2.0%

 4.0%

 1.9 

 2.1%

Based on the current interest rate gap position, it is estimated that 
a one percentage point increase in all interest rates would increase 
net interest income by approximately 2.0% or $9,185 (October 31, 
2013 – 3.3% or $14,545) and decrease other comprehensive income 
$36,578 (October 31, 2013 – $14,418) net of tax, respectively, over 

the following twelve months. A one percentage point decrease in all 
interest rates would decrease net interest income by approximately 
3.9% or $18,221 (October 31, 2013 – 5.3% or $23,853) and increase 
other comprehensive income $37,323 (October 31, 2013 – $14,418), 
net of tax. 

30. FAIR VALUE OF FINANCIAL INSTRUMENTS

a) Financial Assets and Liabilities  
by Measurement Basis   

The fair value of a financial instrument on initial recognition is 
normally the transaction price (i.e. the value of the consideration given 
or received). Subsequent to initial recognition, financial instruments 
measured at fair value that are quoted in active markets are based on 
bid prices for financial assets and offer prices for financial liabilities.  
For certain securities and derivative financial instruments where 
an active market does not exist, fair values are determined using 
valuation techniques that refer to observable market data, including 
discounted cash flow analysis, option pricing models and other 
valuation techniques commonly used by market participants, and non-
market observable inputs.

Several of CWB’s significant financial instruments, such as loans and 
deposits, lack an available trading market as they are not typically 
exchanged. Therefore, these instruments have been valued assuming 
they will not be sold, using present value or other suitable techniques 
and are not necessarily representative of the amounts realizable in an 
immediate settlement of the instrument.

Changes in interest rates are the main cause of changes in the fair 
value of CWB’s financial instruments. The carrying value of loans, 
deposits and subordinated debentures are not adjusted to reflect 
increases or decreases in fair value due to interest rate changes as 
CWB’s intention is to realize their value over time by holding them to 
maturity.

The table below provides the carrying amount of financial instruments 
by category as defined in IAS 39 – Financial Instruments: Recognition 
and Measurement and by balance sheet heading. The table sets out 
the fair values of financial instruments (including derivatives) using the 
valuation methods and assumptions referred to below the table. The 
table does not include assets and liabilities that are not considered 
financial instruments. The table also excludes assets and liabilities 
which are considered financial instruments, but are not recorded at 
fair value and for which the carrying amount approximates fair value.

97

 CWB Group 2014 Annual Report  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
October 31, 2014

Financial Assets

Cash resources

Securities

Securities purchased under resale agreements 

Loans(1)

Derivative related

Total Financial Assets

Financial Liabilities

Deposits(1)

Debt

Acquisition contingent consideration

Derivative related

Loans and  
 Receivables, and 
    Non-trading 
Liabilities

  Available- 
for-sale

Total  
Carrying  
Amount

Fair Value

Fair Value  
  Over (Under) 
Carrying  
Amount

  Derivatives

(Note 3) $ 

(Note 4)

 –  $ 

 –     

 –     

 –  $ 

508,414  $ 

508,414  $ 

508,414  $ 

– 

– 

 2,089,205 

 2,089,205 

 2,089,205 

 99,566 

 99,566 

 99,566 

 – 

 – 

 – 

 –     

17,582,480 

 5,420     

– 

 – 

 – 

 17,582,480 

 17,571,250 

 (11,230)

 5,420 

 5,420 

 – 

  $ 

5,420  $ 

17,582,480  $  2,697,185  $  20,285,085  $  20,273,855  $ 

(11,230)

$ 

 –  $ 

17,388,737  $ 

 –  $  17,388,737  $  17,414,150  $ 

25,413 

 –     

 –     

 386     

1,036,990 

 2,679 

– 

 – 

 – 

 – 

 1,036,990 

 1,056,234 

 19,244 

 2,679 

 386 

 2,679 

 386 

 – 

 – 

Total Financial Liabilities 

  $ 

 386  $ 

 18,428,406  $ 

  –  $  18,428,792  $  18,473,449  $  

44,657 

October 31, 2013

Financial Assets

Cash resources

Securities

Loans(1)

Derivative related

Total Financial Assets

Financial Liabilities

Deposits(1)

Debt

Acquisition contingent consideration

Derivative related

Loans and 
Receivables, and 
    Non-trading  

Derivatives

Liabilities

Available- 
for-sale

Total  
Carrying  
Amount

Fair Value

Fair Value  
  Over (Under)  
Carrying  
Amount

(Note 3) $ 

(Note 4)

 –  $ 

 –     

 –  $ 

347,995  $ 

347,995  $ 

347,995  $ 

– 

 2,232,322 

 2,232,322 

 2,232,322 

 – 

 – 

$ 

$ 

 –      15,629,443 

 4,509     

– 

 – 

 – 

 15,629,443 

 15,614,937 

 (14,506)

 4,509 

 4,509 

 – 

4,509  $  15,629,443  $  2,580,317  $  18,214,269  $  18,199,763  $ 

(14,506)

 –  $  15,541,831  $ 

 –  $  15,541,831  $  15,553,762  $ 

11,931 

 –     

 –     

 36     

820,650 

1,679 

– 

 – 

 – 

 – 

 820,650 

 835,639 

 14,989 

 1,679 

 1,679 

 36 

 36 

 – 

 – 

Total Financial Liabilities

$ 

36  $  16,364,160  $ 

 –  $  16,364,196  $  16,391,116  $ 

26,920

(1) Loans and deposits exclude deferred premiums and deferred revenue, which are not financial instruments.
(2) For further information on interest rates associated with financial assets and liabilities, including derivative instruments, refer to Note 29.

The methods and assumptions used to estimate the fair values of financial 
instruments are as follows:

•  Cash resources and securities are reported on the consolidated 
balance sheets at the fair value disclosed in Notes 3 and 4. 
Securities purchased under resale agreements are reported at the 
fair value as disclosed on the consolidated balance sheets. These 
values are based on quoted market prices, if available. Where 
a quoted market price is not readily available, other valuation 
techniques are based on observable market rates used to estimate 
fair value;

•  Loans reflect changes in the general level of interest rates that 

have occurred since the loans were originated and are net of the 
allowance for credit losses. For floating rate loans, fair value is 
assumed to be equal to book value as the interest rates on these 
loans automatically reprice to market. For all other loans, fair value 
is estimated by discounting the expected future cash flows of these 
loans at current market rates for loans with similar terms and risks;

•  With the exception of derivative financial instruments and 

acquisition contingent consideration, other assets and other 
liabilities reported on the consolidated balance sheets are either not 
considered financial instruments, or are assumed to approximate 
their carrying value due to their short-term nature.  Other assets 
and other liabilities which are not considered financial instruments 
include property and equipment, goodwill and other intangible 
assets, reinsurers’ share of unpaid claims and adjustment expenses, 
deferred tax asset, prepaid and deferred expenses, financing 
costs, deferred tax liability, deferred revenue, unearned insurance 
premiums and other items that are not financial instruments;

•  For derivative financial instruments where an active market does 
not exist, fair values are determined using valuation techniques 
that refer to observable market data, including discounted cash 
flow analysis, option pricing models and other valuation techniques 
commonly used by market participants;

98

 CWB Group 2014 Annual Report 
 
 
  
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
•  For the acquisition contingent consideration, included in other 
liabilities, where an active market does not exist, fair value is 
determined using valuation techniques that refer to non-market 
observable inputs; 

•  Deposits with no stated maturity are assumed to be equal to their 
carrying values. The estimated fair values of fixed rate deposits are 
determined by discounting the contractual cash flows at current 
market rates for deposits of similar terms; and,

•  The fair values of debt are determined by reference to current 

market prices for debt with similar terms and risks.

Fair values are based on management’s best estimates based on 
market conditions and pricing policies at a certain point in time. 
The estimates are subjective and involve particular assumptions and 
matters of judgment and, as such, may not be reflective of future fair 
values.

Fair Value Hierarchy

CWB categorizes its fair value measurements of financial instruments 
according to a three-level hierarchy. Level 1 fair value measurements 
reflect unadjusted quoted prices in active markets for identical assets 
and liabilities that CWB can access at the measurement date. Level 
2 fair value measurements were estimated using observable inputs, 
including quoted market prices for similar assets or liabilities in active 
markets, quoted prices for identical or similar assets or liabilities in 
inactive markets, and model inputs that are either observable or can 
be corroborated by observable market data for substantially the full 
term of the assets or liabilities. Level 3 fair value measurements were 
determined using one or more inputs that are unobservable and 
significant to the fair value of the asset or liability. Unobservable inputs 
are used to measure fair value to the extent that observable inputs are 
not available at the measurement date.

As at October 31, 2014

Financial Assets

Cash resources

Securities

Securities purchased under resale agreements

Loans

Derivative related

Total Financial Assets

Financial Liabilities

Deposits

Debt

Other liability

Derivative related

Fair Value

Level 1

Level 2

Level 3

Valuation Technique

$ 

508,414 

$ 

471,643 

$ 

36,771 

$ 

 2,089,205 

 2,089,205 

 99,566 

 99,566 

 – 

 – 

 17,571,250 

 5,420 

 – 

 – 

 17,571,250 

 5,420 

$  20,273,855 

$ 

2,660,414 

$  17,613,441 

$ 

$  17,414,150 

$ 

 1,056,234 

 2,679 

 386 

$  17,414,150 

$ 

 1,056,234 

 – 

 386 

Total Financial Liabilities 

$   18,473,449 

$  

$   18,470,770 

$  

2,679 

Valuation Technique

As at October 31, 2013

Fair Value

Level 1

Level 2

Level 3

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 2,679 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 1,679 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

$ 

347,995 

$ 

300,995 

$ 

47,000 

$ 

 2,232,332 

 2,232,332 

 – 

 15,614,937 

 4,509 

 – 

 – 

 15,614,937 

 4,509 

$  18,199,773 

$ 

2,533,327 

$  15,666,446 

$ 

$  15,553,762 

$ 

 835,639 

 1,679 

 36 

$  15,553,762 

$ 

 835,639 

 – 

 36 

$  16,389,437 

$ 

1,679

99

Financial Assets

Cash resources

Securities

Loans

Derivative related

Total Financial Assets 

Financial Liabilities

Deposits

Debt

Other liability

Derivative related

Total Financial Liabilities 

$  16,391,116 

$ 

 CWB Group 2014 Annual Report b) Level 3 Financial Instrument

The Level 3 financial instrument was comprised of the contingent 
consideration related to a subsidiary acquisition.

The following table shows a reconciliation of the fair value 
measurements related to the Level 3 valued instrument:

Balance at beginning of year

Business acquisition 

Change in fair value charged to non-interest income

Balance at end of year 

31. RISK MANAGEMENT

As part of CWB’s risk management practices, the risks that are 
significant to the business are identified, monitored and controlled. 
The most significant risks include credit risk, liquidity risk, market risk, 
insurance risk, operational risk, and regulatory and legal risk. The 
nature of these risks and how they are managed is provided in the 
Risk Management section of Management’s Discussion and Analysis 
(MD&A).

As permitted by the IASB, certain of the risk management disclosure 
related to risks inherent with financial instruments is included in 
the MD&A. The relevant MD&A sections are identified by shading 
within boxes and the content forms an integral part of these audited 
consolidated financial statements.

Information on specific measures of risk, including the allowance for 
credit losses, derivative financial instruments, interest rate sensitivity, 
fair value of financial instruments and liability for unpaid claims 
are included elsewhere in these notes to the consolidated financial 
statements.

32. CAPITAL MANAGEMENT

Capital funds are managed in accordance with policies and plans that 
are regularly reviewed and approved by the Board of Directors and 
take into account forecasted capital needs and markets. The goal is to 
maintain adequate regulatory capital to be considered well capitalized, 
protect customer deposits and provide capacity for internally 
generated growth and strategic opportunities that do not otherwise 
require accessing the public capital markets, all while providing a 
satisfactory return for shareholders.

CWB has a share incentive plan that is provided to officers and 
employees who are in a position to impact the longer term financial 
success of CWB as measured by share price appreciation and dividend 
yield. Note 19 to the consolidated financial statements details the 
number of shares under options outstanding, the weighted average 
exercise price and the amounts exercisable at year end.

Regulatory capital and capital ratios are calculated in accordance 
with the requirements of OSFI. Capital is managed and reported in 
accordance with the requirements of the Basel III Capital Adequacy 
Accord (Basel III). OSFI requires banks to measure capital adequacy 
in accordance with instructions for determining risk-adjusted capital 
and risk-weighted assets, including off-balance sheet commitments. 

2014

$ 

1,679 

$ 

 – 

 1,000 

2013

 – 

 1,679 

 – 

$  

2,679 

$ 

1,679

Based on the deemed credit risk of each type of asset, a standardized 
weighting of 0% to 150% is assigned. As an example, a loan that 
is fully insured by the Canada Mortgage and Housing Corporation 
(CMHC) is applied a risk weighting of 0% as CWB’s risk of loss is 
nil, while uninsured commercial loans are assigned a risk weighting 
of 100% to reflect the higher level of risk associated with this type 
of asset. The ratio of regulatory capital to risk-weighted assets is 
calculated and compared to OSFI’s standards for Canadian financial 
institutions. Off-balance sheet assets, such as the notional amount 
of derivatives and some credit commitments, are included in the 
calculation of risk-weighted assets and both the credit risk equivalent 
and the risk-weighted calculations are prescribed by OSFI. As Canadian 
Direct Insurance (CDI) is subject to separate OSFI capital requirements 
specific to insurance companies, CWB’s investment in CDI is 
consolidated and risk-weighted using the equity accounting method 
and CDI’s underlying assets are excluded from the calculation of risk-
weighted assets. 

The required minimum regulatory capital ratios for a bank using the 
Standardized approach for credit risk, including a 250 basis point 
capital conservation buffer, are 7.0% common equity Tier 1 (CET1), 
8.5% Tier 1 and 10.5% total capital. 

Basel III rules provide for transitional adjustments with certain 
aspects of the new rules phased in between 2013 and 2019. The 
only available transition allowance in the Basel III capital standards 
permitted by OSFI for Canadian banks relates to the multi-year phase 
out of non-qualifying capital instruments. The 2014 inclusion of 
non-qualifying capital instruments in non-common Tier 1 (WesTS) 
and total capital (subordinated debentures) under Basel III are 
capped at 80% (October 31, 2013 – 90%) of the January 1, 2013 
outstanding balances.  At October 31, 2014, there was no exclusion 
from regulatory capital related to the WesTS Tier 1 capital (disclosed in 
deposits). At October 31, 2013, a combined $30,540 of outstanding 
WesTS Tier 1 capital and Series 3 preferred shares were excluded from 
regulatory capital.  At October 31, 2014, $85,000 (October 31, 2013 
– $17,500) of outstanding subordinated debentures were excluded 
from regulatory capital.

Significant capital transactions during fiscal 2014 include the February 
10, 2014 issue of five million Basel III-compliant, non-cumulative, five 
year rate reset Series 5 Preferred Shares at $25.00 per share for gross 
proceeds of $125 million, and the April 30, 2014 redemption, with 
OSFI approval, of all outstanding Series 3 Preferred Shares (see Note 18).

100

 CWB Group 2014 Annual Report 
During the year, CWB complied with all internal and external capital requirements.

Capital Structure and Regulatory Ratios

Regulatory Capital, net of deductions

Common equity Tier 1 

Tier 1

Total

Capital ratios

Common equity Tier 1

Tier 1

Total

Asset to capital multiple

33. SUBSIDIARIES
Canadian Western Bank Subsidiaries (1)
(annexed in accordance with subsection 308 (3) of the Bank Act) 
October 31, 2014

National Leasing Group Inc.

Canadian Direct Insurance Incorporated

Canadian Western Trust Company

McLean & Partners Wealth Management Ltd.

Adroit Investment Management Ltd.

Valiant Trust Company

Canadian Western Bank Capital Trust

Canadian Western Bank Leasing Inc.

Canadian Western Financial Ltd.

Address of  
Head Office

1525 Buffalo Place 
Winnipeg, Manitoba

Suite 600, 750 Cambie Street 
Vancouver, British Columbia

Suite 3000, 10303 Jasper Avenue 
Edmonton, Alberta

801 10th Avenue SW 
Calgary, Alberta

Suite 1250, 10303 Jasper Avenue 
Edmonton, Alberta

Suite 310, 606 4th Street SW 
Calgary, Alberta

Suite 3000, 10303 Jasper Avenue 
Edmonton, Alberta

Suite 3000, 10303 Jasper Avenue 
Edmonton, Alberta

Suite 3000, 10303 Jasper Avenue 
Edmonton, Alberta

(1) CWB owns 100% of the voting shares of each entity, with the exception of Adroit Investment Management Ltd. (84.0% ownership) and McLean & Partners Wealth Management Ltd. (54.6% ownership).
(2) The carrying value of voting shares is stated at CWB’s equity in the subsidiaries.

 2014

 2013

$  1,443,841 

$  1,285,692 

 1,673,996 

 1,560,801 

  2,304,108 

 2,243,654 

 8.0% 

8.0%

 9.3 

 12.8 

  8.8x

 9.7 

 13.9 

  8.1x

Carrying Value of  
Voting Shares Owned  
by the Bank(2)

 $ 

134,458 

 25,766 

 19,136 

 11,777 

 8,449 

 8,080 

 1,000 

 1 

 1 

101

 CWB Group 2014 Annual Report   
  
 
 
 
 
 
34. COMPARATIVE FIGURES

Certain comparative figures have been reclassified  
to conform to the current period’s presentation.

102

 CWB Group 2014 Annual ReportShareholder Information

CWB Group Corporate 
Headquarters
Suite 3000, 10303 Jasper Avenue 
Canadian Western Bank Place 
Edmonton, Alberta T5J 3X6 
Telephone: (780) 423-8888 
Fax: (780) 423-8897 
Website: cwb.com

Transfer Agent and Registrar
Valiant Trust Company 
Suite 310, 606 - 4th Street S.W. 
Calgary, Alberta T2P 1T1 
Telephone: (866) 313-1872 
Fax: (403) 233-2857 
Website: valianttrust.com

Stock Exchange Listings
The Toronto Stock Exchange (TSX)
Common Shares: CWB 
Series 5 Preferred Shares: CWB.PR.B

Shareholder Administration 
Valiant Trust Company, with offices in 
Calgary, Edmonton, Vancouver and 
Toronto, serves as Transfer Agent and 
Registrar for the common shares and 
preferred shares of CWB.  

For dividend information, change 
in share registration or address, lost 
share certificates, tax forms or estate 
transfers, please write or call the 
Transfer Agent and Registrar, or email 
inquiries@valianttrust.com.

Duplicated Communications
If you receive, but do not require, 
more than one mailing for the same 
ownership, please contact the Transfer 
Agent and Registrar to combine the 
accounts. 

Direct Deposit Services
Shareholders may choose to have cash 
dividends paid on CWB common and 
preferred shares deposited directly 
into accounts held at their financial 
institution. To arrange direct deposit 
service, please contact the Transfer 
Agent and Registrar.  

Eligible Dividend Designation 
CWB designates all common and 
preferred share dividends paid to 
Canadian residents as “eligible 
dividends”, as defined in the Income 
Tax Act (Canada), unless otherwise 
noted.

Dividend Reinvestment Plan 
CWB’s dividend reinvestment plan 
allows common and preferred 
shareholders to purchase additional 
common shares by reinvesting their 
cash dividend without incurring 
brokerage and commission fees. For 
information about participation in the 
plan, please contact the Transfer Agent 
and Registrar. 

Investor Relations
Shareholders, institutional investors 
or research analysts who would like 
additional financial information are 
asked to contact: 

Investor Relations Department 
Canadian Western Bank  
Suite 3000, 10303 Jasper Avenue 
Canadian Western Bank Place 
Edmonton, Alberta T5J 3X6 
Telephone: (800) 836-1886 
Fax: (780) 969-8326 
Email: investorrelations@cwbank.com

More comprehensive investor 
information - including supplemental 
financial reports, quarterly financial 
releases, corporate presentations, 
corporate fact sheets and frequently 
asked questions - is available in the 
Investor Relations section at cwb.com.

This 2014 Annual Report, along with 
our Annual Information Form, Notice 
of Annual Meeting of Shareholders 
and Proxy Circular, is available on our 
website. For additional printed copies 
of these reports, please contact the 
Investor Relations Department.

Complaints or Concerns 
regarding Accounting, Internal 
Accounting Controls or 
Auditing Matters
Please contact either: 

Carolyn J. Graham 
Executive Vice President and Chief 
Financial Officer 
Canadian Western Bank 
Telephone: (780) 423-8854 
Fax: (780) 969-8326 
Email: carolyn.graham@cwbank.com

or

Robert A. Manning 
Chairman of the Audit Committee 
c/o 210 – 5324 Calgary Trail 
Edmonton, Alberta T6H 4J8 
Telephone: (780) 438-2626 
Fax: (780) 438-2632 
Email: rmanning@shawbiz.ca

SENIOR OFFICERS 
Group Executive Officers
Chris H. Fowler 
President and Chief Executive Officer

Carolyn J. Graham, FCA 
Executive Vice President and 
Chief Financial Officer

Kelly S. Blackett  
Executive Vice President, Human 
Resources

Randy W. Garvey, FCMA 
Executive Vice President, Corporate 
Services

Gregory J. Sprung 
Executive Vice President, Banking

Filings are available on the Canadian 
Securities Administrators’ website at 
sedar.com.

Brian J. Young 
Executive Vice President

2015 Annual Meeting 
The annual meeting of the common 
shareholders of Canadian Western 
Bank will be held in Edmonton, Alberta, 
on March 5, 2015, at The Fairmont 
Hotel Macdonald (Empire Ballroom)  
at 3:00 p.m. MT (5:00 p.m. ET).

Senior Corporate Officers 
Niall Boles 
Senior Vice President and Treasurer 

Richard R. Gilpin 
Senior Vice President, 
Credit Risk Management 

Corporate Secretary
Gail L. Harding, Q.C. 
Senior Vice President,  
General Counsel and Corporate 
Secretary 
Canadian Western Bank 
Suite 3000, 10303 Jasper Avenue 
Edmonton, Alberta T5J 3X6 
Telephone: (780) 969-1525 
Fax: (780) 969-1503

Gail L. Harding, Q.C. 
Senior Vice President, General Counsel 
and Corporate Secretary

Darrell R. Jones, FCMA 
Senior Vice President  
and Chief Information Officer

Peter K. Morrison 
Senior Vice President,  
Business and Personal Banking

Allen D. Stephen, CA 
Vice President and Chief Accountant

Commercial and  
Retail Banking
Glen Eastwood 
Senior Vice President and Regional 
General Manager, Prairies

Michael N. Halliwell  
Senior Vice President and Regional 
General Manager, Northern Alberta 

Mario Furlan 
Senior Vice President and Regional 
General Manager, British Columbia

National Leasing 
Tom Pundyk 
President and Chief Executive Officer 

Canadian Western Trust
Matt Colpitts 
Vice President and  
General Manager

Valiant Trust
Jay Campbell 
General Manager

Canadian Direct Insurance 
Brian J. Young 
President and Chief  
Executive Officer

Adroit Investment 
Management
Maria Holowinsky 
President and Chief  
Investment Officer

McLean & Partners 
Wealth Management
Brent McLean 
Chief Executive Officer

Kevin Dehod 
President

Ombudsman 
R. Graham Gilbert

103

 CWB Group 2014 Annual Report Locations

Canadian Western Bank 
Regional Offices
British Columbia 
2200, 666 Burrard Street 
Vancouver 
(604) 669-0081 
Mario Furlan

Northern Alberta 
3000, 10303 Jasper Avenue 
Edmonton 
(780) 423-8888 
Michael Halliwell

Prairies 
606 - 4 Street S.W. 
Calgary 
(403) 262-8700 
Glen Eastwood

Equipment Financing 
300, 5222 - 130 Avenue S.E. 
Calgary 
(403) 257-8235 
Michael Docherty

Alberta
Edmonton 
Edmonton Main 
100, 12230 Jasper Avenue  
(780) 424-4846 
George Bawden

103 Street 
10303 Jasper Avenue 
(780) 423-8801 
Bruce Young

Old Strathcona 
7933 - 104 Street 
(780) 433-4286 
Donna Austin

South Edmonton Common 
2142 - 99 Street 
(780) 988-8607 
Robert Ovics

West Point 
17603 - 100 Avenue 
(780) 484-7407 
David Hardy

Calgary 
Calgary Main 
606 - 4 Street S.W. 
(403) 262-8700 
Jeff Bowling

Calgary Chinook 
6606 MacLeod Trail S.W. 
(403) 252-2299  
Lew Christie

Calgary Foothills 
6127 Barlow Trail S.E. 
(403) 269-9882 
Dustin Jones

104

Calgary Northeast 
2810 - 32 Avenue N.E. 
(403) 250-8838 
June Lavigueur

Calgary South Trail 
Crossing 
300, 5222 - 130 Avenue S.E. 
(403) 257-8235 
Rick Vandergraaf

Broker Buying Centre 
285, 2880 Glenmore Trail S.E. 
(403) 720-8960 
David Miller

Calgary Westjet  
Banking Centre 
22 Aerial Place N.W. 
Westjet Campus 
(403) 452-5869 
Christina French

Grande Prairie 
11226 - 100 Avenue 
(780) 831-1888 
Todd Kramer 

Leduc 
5407 Discovery Way 
(780) 986-9858 
Michael White

Lethbridge 
744 - 4 Avenue S 
(403) 328-9199 
Daryn Wenaas

Lloydminster 
C, 6209 - 44 Street 
(780) 874-9555 
Ethan Walker

Medicine Hat 
102, 1111 Kingsway  
Avenue S.E. 
(403) 527-7321 
Daniel Kitching

Red Deer 
4822 - 51 Avenue 
(403) 341-4000 
Don Odell

Sherwood Park 
251 Palisades Way 
(780) 449-6699 
Arden Vos

St. Albert 
300 - 700 St. Albert Trail 
(780) 458-4001 
Blair Zahara

British Columbia
Vancouver 
Kitsilano 
3190 West Broadway 
(604) 732-4262 
Demetra Papaspyros

Park Place 
100, 666 Burrard Street 
(604) 688-8711 
Brian Korpan

Vancouver Real Estate  
2200, 666 Burrard Street 
(604) 669-0081 
Scott Weiss

West Broadway 
110, 1333 West Broadway 
(604) 730-8818 
Jules Mihalyi

Abbotsford 
100, 2548 Clearbrook Road 
(604) 855-4941 
Hugh Ellis

Coquitlam 
310, 101 Schoolhouse Street 
(604) 540-8829 
Dave McGregor

Courtenay 
200, 470 Puntledge Road 
(250) 334-8888 
Jean-Marc Jaquier

Cranbrook 
202, 828 Baker Street 
(250) 426-1140 
Mike Eckersley

Kamloops  
101, 1211 Summit Drive 
(250) 828-1070 
Joshua Knaak

Kelowna 
Kelowna 
1674 Bertram Street 
(250) 862-8008 
Bob Brown

Kelowna Industrial 
101, 1505 Harvey Avenue 
(250) 860-0088 
Jim Kruiper

Langley 
100, 19915 - 64 Avenue 
(604) 539-5088 
Craig Martin

Nanaimo 
101, 6475 Metral Drive 
(250) 390-0088 
Kevin Wilson

Prince George  
300 Victoria Street 
(250) 612-0123 
Derek Dougherty

Richmond 
4991 No. 3 Road 
(604) 238-2800 
Michael Yeung

Surrey 
Panorama Ridge 
103, 15230 Highway 10 
(604) 575-3783 
Greg Noga

Strawberry Hill 
1, 7548 - 120 Street 
(604) 591-1898 
Bob Duffield

Victoria 
1201 Douglas Street 
(250) 383-1206 
Bob Granger

Saskatchewan
Regina  
1866 Hamilton Street 
Hill Tower III 
(306) 757-8888 
Kelly Dennis

Saskatoon  
Saskatoon City Centre 
244 - 2 Avenue S 
(306) 477-8888 
Scott Grant

Saskatoon North Landing 
101, 2803 Faithfull Avenue 
(306) 244-8008 
Byron Eberle

Yorkton 
5, 259 Hamilton Road 
(306) 782-1002 
Kelly Price

Manitoba
Winnipeg 
Winnipeg 
230 Portage Avenue 
(204) 956-4669 
Mike McCauley

Winnipeg Kenaston 
125 Nature Park Way 
(204) 452-0939 
Christopher Voogt

Canadian Direct Financial 
Edmonton 
3000, 10303 Jasper Avenue 
(780) 441-2249  
www.canadiandirectfinancial.com

Canadian Western Trust 
Calgary 
310, 606 - 4 Street S.W. 
(403) 717-3145

Edmonton 
3000, 10303 Jasper Avenue 
(780) 969-8332

Toronto  
710, 130 King Street West 
(416) 360-1301

Vancouver 
600, 750 Cambie Street 
(604) 685-2081

Optimum Mortgage
Edmonton 
3000, 10303 Jasper Avenue 
(780) 423-9748 
(Representation across 
all provinces in Canada, 
excluding Quebec)

Canadian Direct 
Insurance 
Edmonton 
500, 10115 - 100A Street 
(780) 413-5933

Vancouver 
600, 750 Cambie Street 
(604) 699-3678

Valiant Trust 
Calgary 
310, 606 - 4 Street S.W. 
(403) 233-2801

Edmonton 
3000, 10303 Jasper Avenue 
(780) 441-2267

Toronto 
710, 130 King Street West 
(416) 360-1481

Vancouver 
600, 750 Cambie Street  
(604) 699-4880

Adroit Investment 
Management 
Edmonton 
1250, 10303 Jasper Avenue 
(780) 429-3500

McLean & Partners 
Wealth Management
Calgary 
801 - 10 Avenue S.W. 
(403) 234-0005

National Leasing Group
Winnipeg 
1525 Buffalo Place 
(204) 954-9000 
(Representation across all 
provinces and territories in 
Canada)

Canadian Western 
Financial 
Edmonton 
3000, 10303 Jasper Avenue 
(780) 423-8888

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