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Canadian Western Bank
Annual Report 2019

CWB · TSX Financial Services
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FY2019 Annual Report · Canadian Western Bank
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2019
Annual
Report

GRAEDON RUST, Relationship Manager, Commercial Banking, CWB 
SOHAIL “ZEE” ZAIDI, Owner and CEO, Remedy Café

Five Year Financial Summary (1)
($ thousands, except per share amounts)

Results from Continuing Operations(3)

Net interest income

Non-interest income

Pre-tax, pre-provision income

Total revenue

Common shareholders’ net income

Earning per share

Basic

Diluted

Adjusted cash

Return on common shareholders' equity

Adjusted return on common shareholders' equity

Return on assets

Efficiency ratio

Net interest margin

Number of full-time equivalent staff

Results from Combined Operations(3)

Common shareholders' net income

Earnings per share

Basic

Diluted

Adjusted cash

Return on common shareholders' equity

Adjusted return on common shareholders' equity

Return on assets

Results from Discontinued Operations(3)

Common shareholders' net income

Earnings per share

Basic

Diluted

Adjusted cash

Per Common Share

Average common shares outstanding (thousands)

Cash dividends

Book value

Market price

High

Low

Close

2019(2)

2018

2017

2016

2015

$ 

785,584

  $ 

724,990

  $  642,390 

  $ 

585,224 

  $ 

543,472 

76,020

461,130

861,604

266,940

78,368

436,188

803,358

249,256

84,245

388,729

726,635

214,277

72,672

350,603

657,896

177,761

67,948

322,479

611,420

208,064

3.05

3.04

3.15

10.9%

11.3

0.88

46.5

2.60

2,278

2.81

2.79

3.01

11.0%

11.9

0.89

45.7

2.60

2,178

2.43

2.42

2.63

10.1%

11.0

0.85

46.5

2.56

2,058

2.13

2.13

2.26

9.3%

9.9

0.73

46.7

2.41

1,966

2.59

2.59

2.63

12.4%

12.6

0.97

47.3

2.53

1,928

$  266,940 

  $ 

249,256 

  $ 

214,277 

  $ 

177,761 

  $ 

319,701 

3.05

3.04

3.15

10.9%

11.3

0.88

-

-

-

-

87,513

1.08

29.29

33.89

24.33

33.35

2.81

2.79

3.01

11.0%

11.9

0.89

- 

-

-

-

 $ 

$

88,952 

  $ 

1.00

  $ 

26.09

40.83

29.81

30.62

2.43

2.42

2.63

10.1%

11.0

0.85

- 

-

-

-

88,297 

0.93

24.82

37.36

23.68

36.34

$

$ 

3.97

3.97

4.01

19.1%

19.3

1.48

$

111,637

2.13

2.13

2.26

9.3%

9.9

0.73

- 

-

-

-

$ 

1.38

1.38

1.38

80,442 

0.86 

22.18

38.16

21.04

25.13

83,411 

  $ 

0.92 

  $ 

23.58

29.30

19.26

25.45

Balance Sheet and Off-Balance Sheet Summary

Assets

$ 31,424,235 

  $ 29,021,463 

  $ 26,447,453 

  $ 25,222,549 

  $  22,838,527 

Cash resources, securities and repurchase agreements

Loans

Deposits

Debt

Shareholders' equity

Assets under administration

Assets under management

Capital Adequacy

Common equity Tier 1 ratio

Tier 1 ratio

Total ratio

Other Information

2,475,415

28,365,893

25,351,361

2,412,293

2,945,810

9,298,745

2,099,569

2,237,973

26,204,599

23,699,957

2,007,854

2,585,752

8,368,716

2,100,802

2,708,783

23,229,239

21,902,982

1,476,336

2,461,045

2,791,968

21,961,348

21,194,553

1,268,198

2,342,040

10,408,012

10,689,398

2,114,861

1,924,181

2,994,534

19,475,383

19,365,407

1,187,623

1,910,907

9,293,683

1,882,736

9.1%

10.7

12.8

9.2%

10.3

11.9

9.5%

10.8

12.5

9.2%

11.0

13.1

8.5%

9.7

12.7

Provision for credit losses on total loans
as a percentage of average loans(4) (5)

Provision for credit losses on impaired loans

as a percentage of average loans(4) (5)

Net impaired loans as a percentage of total loans

0.21%

0.20%

0.23%

0.38%

0.17%

0.21

0.43

0.19

0.42

0.19

0.65

0.32

0.51

0.12

0.41

(1)  See page 20 for a discussion of non-IFRS measures. 
(2)  Amounts for 2019 have been prepared in accordance with IFRS 9 Financial Instruments (IFRS 9) (refer to Notes 1 and 2 of the annual consolidated financial statements). Prior year comparatives 

(3)

have been prepared in accordance with IAS 39 Financial Instruments: Classification and Measurement (IAS 39) and have not been restated.
 On  May  1,  2015,  CWB  sold  its  property  and  casualty  insurance  subsidiary  and  CWB’s  stock  transfer  business.  Revenues,  expenses  and  gains  on  sale  associated  with  the  businesses  sold  are 
defined and classified on the consolidated statements of income for prior periods as “Discontinued Operations”. The remaining operations are defined as “Continuing Operations”, and the total 
Continuing Operations and Discontinued Operations are defined as “Combined Operations”. Total revenues from Combined Operations include $107.8 million of divestiture gains in 2015. Return on 
shareholders’ equity reflects equity from Combined Operations. All other measures reflect either Continuing or Combined Operations as indicated. 

(4)  Under IFRS 9, provisions for credit losses related primarily to loans, committed but undrawn credit exposures and letters of credit, and also apply to debt securities measured at fair value through 

other comprehensive income and other financial assets. Prior to the adoption of IFRS 9, provisions for credit losses only related to loans, committed but undrawn credit exposures and letters of 
credit.
Includes provisions for credit losses on loans, committed but undrawn credit exposures and letters of credit. 

(5) 

CWB Financial Group 2019 Annual Report

i

Performance 
Dashboard

(1)(2)

CWB Financial Group (CWB) operates with a clear focus to 

meet the unique financial needs of business owners. Clients 

recognize CWB for our in-depth knowledge of targeted 

segments within Canada’s commercial banking industry, our 

uncommon brand of personal service and our full suite of 

relevant financial solutions. Shareholders value CWB’s strong 

track record of high-quality balance sheet and dividend 

growth, conservative approach to risk management and 

consistent profitability.

2019 
10YR CAGR(3)

TOTAL LOANS*
$28.4B
12%

TOTAL ASSETS
$31.4B
10%

TOTAL DEPOSITS
$25.4B
10%

ASSETS UNDER 
MANAGEMENT
$2.1B

ASSETS UNDER 
ADMINISTRATION
$9.3B

* INCLUDING THE ALLOWANCE FOR CREDIT LOSSES

DIVERSIFYING LOANS BY  
PROVINCE (%)

DIVERSIFYING LOANS BY  
LENDING SECTOR (%)

Growing a more balanced 
geographic footprint through 
targeted growth  
in Ontario

2019

2009

33

32

27

5

3

35

50

7

5

3

British Columbia

Alberta

Ontario and other

Saskatchewan

Manitoba

Growing a more balanced 
industry mix with reduced 
concentration in commercial 
real estate through targeted 
growth of full-service 
relationships with business 
owners 

2019

2009

General commercial loans

Personal loans and mortgages

Commercial mortgages

Equipment financing and leasing

Real estate project loans

Oil and gas production loans

 30

20

18

18

13

1

27

16

23

13

19

2

GROWTH AND DIVERSIFICATION OF FUNDING SOURCES -  
COMPOSITION OF TOTAL FUNDING (%)

Deep and  

liquid funding 

sources

Lower proportion of broker 
deposits, significant increases 
in funding from capital markets 
and securitization

Branch demand and notice deposits

Broker term deposits

Branch term deposits

Capital markets term deposits

Securitization

2019 2009

32

30

19

12

7

35

35

29

1

-

ii

CWB Financial Group 2019 Annual Report

STRONG CREDIT QUALITY 

STRONG EFFICIENCY RATIO

5 YEAR AVERAGE AS A % OF GROSS LOANS

EXPENSE GROWTH DIVIDED BY REVENUE GROWTH

0.52% 

 $ GROSS IMPAIRED LOANS

0.21% 

 $ WRITE-OFFS

GROSS IMPAIRED LOANS AND WRITE-OFFS AS A % OF GROSS LOANS

46.5%

1.5

1.0

0.5

0.0

60

40

20

00

10 

11 

12 

13 

14 

15 

16 

17 

18 

19

10 

11 

12 

13 

14 

15 

16 

17 

18 

19

PROVISION FOR CREDIT LOSSES AS A 
% OF AVERAGE LOANS

LOW LEVERAGE

TOTAL ASSETS-TO-EQUITY

5YR AVERAGE AS A % OF AVERAGE LOANS

0.21%

10.7% 

0.5

0.4

0.3

0.2

0.1

0.0

21.0

14.0

7.0

0.0

10 

11 

12 

13 

14 

15 

16 

17 

18 

19

10 

11 

12 

13 

14 

15 

16 

17 

18 

19

STRONG REGULATORY CAPITAL RATIOS BASED ON THE STANDARDIZED APPROACH

CWB | CWB’S REGULATORY MINIMUM

9.1%  |  7.0%
COMMON EQUITY  
TIER 1 CAPITAL (CET1)

10.7%  |  8.5%
TIER 1  
CAPITAL

12.8%  |  10.5%
TOTAL  
CAPITAL

8.3%  |  3.0%
BASEL III  
LEVERAGE RATIO

CWB Financial Group 2019 Annual Report

iii

COMMON SHAREHOLDERS’  
NET INCOME 

($ MILLIONS)

$267

CONSISTENT  
GROWTH OF BOOK VALUE / 
SHARE

CONSISTENT GROWTH OF 
DIVIDENDS PAID / COMMON 
SHARE

$29.29 9%      10YR 

CAGR

$1.08

9%      10YR 

CAGR

260

195

130

65

00

32.00

24.00

16.00

8.00

0.00

1.20

0.90

0.60

0.30

0.00

15 

16 

17 

18 

19

15 

16 

17 

18 

19

15 

16 

17 

18 

19

2019 MEDIUM-TERM PERFORMANCE TARGET RANGES

KEY METRICS

Adjusted cash earnings per 

common share growth

Adjusted return on common 

shareholders’ equity

Operating leverage

Common equity Tier 1 capital ratio under the  

Standardized approach

Common share dividend  

payout ratio

MEDIUM-TERM PERFORMANCE 
TARGET RANGES

FISCAL 2019 PERFORMANCE

7 - 12%

12 - 15%

Positive

Strong

~30%

Delivered 5% 

Delivered 11.3%

Delivered negative 1.8%

Delivered a very strong ratio of 9.1%

Delivered 35%

INVESTMENT GRADE CREDIT RATINGS (DBRS) - STABLE TREND

(CONFIRMED NOVEMBER 27, 2019)

A (low)
LONG-TERM DEPOSITS /  
LONG-TERM SENIOR DEBT

R-1 (low)
SHORT-TERM  
INSTRUMENTS

BBB (low)
SUBORDINATED  
DEBENTURES (NVCC)

Pfd-3
PREFERRED  
SHARES

(1) Financial results presented include certain metrics which do not have standardized meanings prescribed by IFRS and, therefore, may not be comparable to similar measures presented by other financial institutions; see page 20 for definitions and 
discussions of non-IFRS measures. (2) As of 2011, financial results are reported under International Financial Reporting Standards (IFRS), as opposed to Generally Accepted Accounting Principles (GAAP). CWB adopted IFRS 9 Financial Instruments in 2019 
(refer to Notes 1 and 2 of the 2019 audited annual financial statements). Prior period results have not been restated and are not directly comparable. (3) CAGR - compound annual growth rate. 

CWB Financial Group 2019 Annual Report

1

Table of Contents

i  FIVE YEAR FINANCIAL SUMMARY 

ii  PERFORMANCE DASHBOARD

3  WHO WE ARE 

3  WHY INVEST IN CWB?

4  A DIFFERENTIATED FULL-SERVICE CLIENT EXPERIENCE

5  GROWING CAPABILITIES TO DELIVER COAST TO COAST

7  STRATEGIC OBJECTIVES & 2019 HIGHLIGHTS

8  MESSAGE FROM THE PRESIDENT & CEO

11  OUR VALUES

11  OUR STRATEGY

11  OUR VISION

12  EXECUTIVE COMMITTEE

14  MESSAGE FROM THE CHAIR OF THE BOARD

16  BOARD OF DIRECTORS & CORPORATE GOVERNANCE

17  SOCIAL RESPONSIBILITY

18  LASTING IMPACTS IN OUR COMMUNITIES

19  MANAGEMENT’S DISCUSSION AND ANALYSIS

70  CONSOLIDATED FINANCIAL STATEMENTS

117  SHAREHOLDER INFORMATION

118  LOCATIONS

MIKE SPIESS, AVP and Manager of Commercial Relationships, CWB 
CAREY MOBIUS, President and CEO, Garibaldi Glass

2

CWB Financial Group 2019 Annual ReportWho we are

Why invest in CWB?

CWB  Financial  Group  (TSX:  CWB)  is  an  agile,  future  focused, 

CWB Financial Group creates long-term value for shareholders 

growth-oriented, 

full-service  financial 

institution  serving 

through  strong,  profitable  growth  of 

full-service  client 

business  owners  and  individuals  across  Canada.  Our  teams 

relationships  across  a  growing  geographic  footprint.  We 

deliver  a  uniquely  proactive  client  experience  through  highly 

maintain  strong  capital  ratios,  generate  consistent  dividend 

personalized  service,  specialized  expertise  within  targeted 

growth,  and  maintain  the  strongest  consolidated  efficiency 

industries,  customized  solutions  and  faster  response  times. 

Headquartered  in  Edmonton,  Alberta,  we  are  the  only  full-

service bank with a strategic focus to meet the unique financial 

ratio  among  the  Canadian  banks.  In  fiscal  2020,  we  expect  to 
successfully  transition  to  the  Advanced  approach  for  capital 
and risk management, which will position us to deliver a higher 

needs of business owners. We provide full-service business and 

growth, higher profitability bank with an improved view of risk.

personal banking, nation-wide specialized financing in targeted 

industries,  comprehensive  wealth  management  offerings,  and 

trust services.

Our  highly  engaged  teams  operate  within  a  client-centric, 

collaborative  and  change-ready  culture,  with  a  core  focus 

to  achieve  CWB’s  long-term  goal  to  be  the  best  full-service 

bank  for  business  owners  in  Canada.  We  continue  to  invest  in 

capabilities to provide innovative financial solutions to business 

owners, their employees and their families, through a full range 

of in-person and digital channels. CWB’s differentiated market 

position,  performance-based  culture  and 

transformation-

focused strategy has set the stage to create a disruptive force 

in  Canadian  financial  services,  and  deliver  breakout  growth  in 

the years to come.

3

CWB Financial Group 2019 Annual ReportA Differentiated Full-Service 
Client Experience

At  CWB  Financial  group,  our  relationship-based  approach 

is 

FULL-SERVICE PERSONAL BANKING AND LENDING

focused  to  meet  the  unique  financial  needs  of  small  and  medium-

sized businesses and their owners. We set ourselves apart through 

proactive client experiences: our people know our clients and their 

industries,  we  ask  the  right  questions,  and  work  to  find  the  right 

financial  solutions.  Our  core  strength  in  full-service  business  and 

personal  banking  is  complemented  with  targeted  capabilities  in 

highly-responsive  business  lines  offering  specialized  financing, 

wealth management and trust services.

CWB FULL-SERVICE BANKING

FULL-SERVICE BUSINESS BANKING AND LENDING

We  take  an  uncommon  approach  to  business  banking.  Through 

our  branch  network  we  offer  our  full  suite  of  financing  and  cash 

management  solutions  to  allow  business  owners  to  streamline 

financial  management  so  they  can  focus  on  what  matters  most: 

growing their business. We also offer specialized financing solutions 

within targeted, growth-oriented markets: 

•  Led  through  our  flagship  Real  Estate  and  Specialized  lending 

offices  in  Vancouver,  Surrey,  Edmonton  and  Calgary,  we  deliver 

local  market  expertise  and  flexible  lending  options  to  top  real 

estate developers and commercial property owners.

We understand that a business owner’s financial life extends beyond 

their business. We provide a proactive approach for business owners, 

their  employees  and  families  with  a  full  complement  of  personal 

banking  services  delivered  today  through  our  branch  network. 

Services include chequing and savings accounts, mortgages, home 

equity lines of credit, personal loans and investment products.

We also offer targeted savings solutions for individuals: 

•  Our  branch-based  teams  deliver  a  highly  personal,  caring  client 

experience and offer attractive rates. 

•  Motive  Financial  provides  internet  banking  services  to  clients 

across  Canada  seeking  enhanced  flexibility  for  their  personal 

saving  needs.  Online  account  access  and  a  dedicated  customer 

service  team  allow  Motive  Financial  clients  to  manage  their 

savings with ease.

CWB WEALTH MANAGEMENT

We  understand  that  a  business  owner’s  personal  wealth  is  often 

integrated  with  their  business,  and  we  deliver  a  complete  wealth 

management  approach  to  encompass  both  aspects.  We  create 

thoughtful,  sophisticated  financial  plans  that  complement  their 

investment  portfolio  and  are  woven  into  the  fabric  of  our  clients’ 

•  Our equipment financing specialists provide transactions across 

lives. 

a  broad  range  of  industries,  with  comprehensive  geographic 

coverage.  CWB  National  Leasing  is  the  largest  Canadian  lessor 

in small- and mid-size commercial equipment transactions, with 

operations across Canada. CWB Equipment Finance delivers mid- 

and  large-size  equipment  transactions  from  British  Columbia  to 

Ontario.  Our  specialized  Broker  Buying  Centre  acquires  loans 

and  leases  from  the  finance  divisions  of  original  equipment 

manufacturers and select third-party brokers. 

•  CWB  Maxium  provides  financing  solutions  to  a  growing  and 

diversified  base  of  entrepreneurial  business  owners  across 

the  country  with  a  particularly  strong  presence  in  Ontario. 

High net-worth individuals and institutions who value discretionary 

wealth  management  choose  the  boutique  portfolio  management 

companies  of  CWB  Wealth  Management,  including  CWB  McLean 

&  Partners.  We  provide  our  clients  with  distinct  and  personalized 

investment  strategies  matched  to  their  risk  appetite.  Financial 

planning  and  investment  products  are  also  offered  within  CWB 

branches  through  our  mutual  fund  dealer,  Canadian  Western 

Financial. Investment solutions include CWB Wealth Management’s 

proprietary Core and Onyx Portfolio Series mutual funds, as well as 

offerings from other leading mutual fund companies.  

Our  industry  specializations  include  general  corporate,  health 

CWB TRUST SERVICES

care, program financing, real estate, golf, and transportation. 

•  CWB Franchise Finance is a leading provider of financing solutions 

for growth-oriented hotel and hospitality franchise owners across 

Canada.

We  offer  a  wide  variety  of  comprehensive  trustee  and  custodial 

solutions for individuals and businesses through CWB Trust Services. 

CWB  Trust  Services  has  a  proven  reputation  for  comprehensive 

delivery  of  fiduciary  expertise,  asset  safe  keeping  and  dedicated 

•  CWB  Optimum  Mortgage  is  our  broker-sourced  provider  of  “A” 

client  service.  Our  philosophy  is  centered  on  providing  clients  a 

and  alternative  mortgages.  We  offer  personalized  borrowing 

rapid  response,  strong  attention  to  detail  and  a  flexible,  solution-

solutions  for  clients  who  fall  within  and  outside  of  traditional 

oriented approach to doing business.

lending  guidelines,  with  geographic  coverage  across  Canada 

outside of Quebec. 

4

CWB Financial Group 2019 Annual ReportKELLY-ANNE BODVARSON, 
Manager of Operations, 
Oakville Investments Ltd.

MENNO GIESBRECHT, 
President, 
Oakville Investments Ltd.

Growing Capabilities to Deliver  
Coast to Coast

FIRST ONTARIO BRANCH IN MISSISAUGA WILL OPEN IN 2020.

REGIONAL MARKET COVERAGE

BC

AB

SK and MB

ON

CWB Full-service Branches 

CWB Full-service Branches

CWB Full-service Branches

CWB Equipment Financing 

CWB Equipment Financing 

CWB Equipment Financing 

CWB Franchise Finance 

CWB Franchise Finance 

CWB Franchise Finance 

CWB National Leasing 

CWB National Leasing 

CWB National Leasing 

CWB Maxium 

CWB Maxium 

CWB Maxium 

CWB Optimum Mortgage 

CWB Optimum Mortgage 

CWB Optimum Mortgage 

CWB Trust Services

CWB Trust Services

CWB Wealth Management

CWB Wealth Management

CWB Full-service 
Branch (2020)

CWB Equipment Financing 

CWB Franchise Finance 

CWB National Leasing 

CWB Maxium 

CWB Optimum Mortgage 

CWB Trust Services

QC 

CWB National Leasing 

CWB Equipment Financing

NB, NS, PEI and NL

CWB National Leasing

CWB Optimum Mortgage

5

CWB Financial Group 2019 Annual Report “ CWB is very hands-on and 
customer service oriented. 
It feels similar to what we do 
and it just works.” 

- SOFIA SAYANI

SOFIA SAYANI, Director of Sales and Marketing, Executive Hotels & Resorts 
FARIDA SAYANI, Owner and Managing Director, Executive Group Development

6

CWB Financial Group 2019 Annual ReportStrategic Objectives & 2019 Highlights

BALANCED GROWTH  
OBJECTIVE

STRATEGIC EXECUTION 
DURING FISCAL 2019

Full-service client growth with a focus on 
business owners, including further geographic 
and industry diversification

•   Solid annual loan growth of 8%, including 13% growth in Central 

and Eastern Canada, 8% growth in Alberta, and 5% growth in BC

•  Increased  the  proportion  of  the  loan  portfolio  in  Central  and 

Eastern Canada to 27%

•  Increased business diversification with very strong 15% growth in 

general commercial loans and 9% growth in equipment financing 

and leasing  

•  Recognized  as  a  Great  Place  to  Work  Canada™,  and  one  of  the 

Best Workplaces™ in Alberta

•  Very strong branch-raised deposit growth of 12%, including 14% 

growth  in  the  demand  and  notice  category,  and  10%  growth  in 

term deposits

Growth and diversification of funding sources

•  Growth  in  debt  capital  markets  funding  with  three  successful 

senior deposit note issuances totaling $900 million

•  Growth  in  debt  related  to  securitization  to  support  originations 

of both equipment loans and leases, and residential mortgages 

•   Expect to submit final application and receive regulatory approval 

in fiscal 2020 for transition to the AIRB approach.

Optimized capital and risk management 
processes through transition to the Advanced 
Internal Ratings Based (AIRB) approach

2019 PERFORMANCE HIGHLIGHTS

FINANCIAL HIGHLIGHTS

•  Delivered  an  8%  increase  to  CWB’s  annual  common  share 

•  Solid  performance  with  common  shareholders’  net  income  of 
$267 million, up 7%, pre-tax, pre-provision income of $461 million, 
up 6%, and total revenue of $862 million, up 7%.

•  Diluted  and  adjusted  cash  earnings  per  common  share  of 
$3.04  and  $3.15,  up  9%  and  5%.  Gains  on  sale  related  to  the 
CWT  strategic  transactions  contributed  $0.04  to  adjusted  cash 
earnings per common share in fiscal 2018 and nil in 2019. 

•  Full-year operating leverage of negative 1.8% as revenue growth 
was  outpaced  by  growth  of  expenses  reflecting  continued 
investment in strategic execution.

•  Solid  loan  growth  of  8%  with  strong  execution  against  our 
balanced growth strategic objectives for geographic and industry 
diversification,  including  very  strong  15%  growth  in  general 
commercial loans and 13% growth in Central and Eastern Canada. 

•  Very  strong  branch-raised  deposit  growth  of  12%,  including 
14%  growth  of  demand  and  notice  deposits,  contributing  to  a 
reduction in the outstanding balance of broker deposits.

•  Continued stable credit quality with the provision for credit losses 
representing  21  basis  points  of  average  loans,  compared  to  20 
basis points last year.

dividend.

•  Very  strong  Basel 

III  regulatory  capital  ratios  under  the 
Standardized  approach  for  calculating  risk-weighted  assets  of 
9.1%  common  equity  Tier  1  (CET1),  10.7%  Tier  1  and  12.8%  Total 
capital.

NON-FINANCIAL HIGHLIGHTS

•  Recognized as a Great Place to Work CanadaTM, and one of the Best 

WorkplacesTM in Alberta.

•  Significant progress to align our culture with our ambitious strategic 

agenda with the introduction of new core values.

•  Unveiled an exciting new brand promise to business owners across 

Canada – Obsessed with your successTM.

•  Expanded  Environmental,  Social 

(ESG) 
disclosure  to  reflect  our  ongoing  commitments  to  environmental 
sustainability, inclusion and diversity in the workforce, and positive 
impacts in our communities.

and  Governance 

•  Completed  enterprise-wide 

integration  of  the  market-leading 

Workday human capital management system.

•  Gross 

impaired 
unchanged from last year.

loans  represented  0.52%  of  gross 

loans, 

7

CWB Financial Group 2019 Annual ReportMESSAGE FROM 
PRESIDENT AND CEO

Chris Fowler

8

CWB Financial Group 2019 Annual ReportBECOMING A DISRUPTIVE FORCE IN 
CANADIAN FINANCIAL SERVICES

evolving  expectations  of  the  business  owners  we  serve.  Going 

forward, further progress to align increasingly frictionless processes 

with  increasingly  powerful  human  and  digital  capabilities  will 

CWB  Financial  Group  was  created  35  years  ago  to  fill  a  gap  in 

drive  delivery  of  our  proactive  full-service  client  experience  at  a 

Canadian  financial  services.  CWB’s  entrepreneurial  founders 

significantly accelerated scale.

recognized  that  small  and  medium-size  businesses  were  under-

served, overlooked, and ignored. They got “off-the-shelf” products 

built  for  someone  else,  instead  of  solutions  customized  just  for 

them.  Today,  we  still  believe  business  owners  are  under-served  by 

our  competitors.  They  deserve  a  better  alternative  than  “all  things 

to all people.” They deserve a partner focused on their unique needs 

and their success. 

This year we also expect to successfully transition to the Advanced 

approach  for  regulatory  capital  and  risk  management.  This 

accomplishment  will  represent  the  culmination  of  an  enterprise-

wide  transformation  effort  with  contributions  from  nearly  every 

CWB team. It has the power to make us more competitive on loan 

pricing,  enhance  our  overall  view  of  portfolio  risk,  unlock  new 

opportunities  to  deploy  our  capital,  and  ultimately,  to  win  more 

Those  needs  are  diverse  and  complex.  They  evolve  through  the 

clients. The Advanced approach will be a foundational capability for 

different  stages  of  a  business  owner’s  journey,  from  start  up,  to 

us, and will unleash our full potential to grow across Canada.

scaling,  to  sustained  growth  and  business  succession.  No  two 

journeys are the same and each milestone brings new opportunities 

and  new  challenges,  both  personal  and  professional.  We  are 

confident  that  the  growing  community  of  business  owners  we 

serve will benefit from a fully integrated, full-service approach. Our 

strategy  for  long-term  value  creation  is  focused  to  solve  for  this 

unmet need. 

We  will  continue  to  empower  our  business  banking,  personal 

banking,  and  wealth  management  teams  to  create  an  increasingly 

Our  strategy  is  focused  to  translate  these  new  capabilities –  from 

client  experience  to  capital  deployment –  into  strong  and  scalable 

growth to create value for the people who choose CWB every day: 

our clients, our people, and our investors. Our continued focus on 

transformation  will  drive  progress  towards  our  near-term  mission 

to create a clear alternative to the big banks, and our aspiration to 

become the best full-service bank for business owners in Canada.  

 Obsessed with your successTM 

is much more than a clever 
tagline. It’s a rallying cry for our 
team and a promise to business 
owners. Our people live our 
brand promise with purpose 
every day.

CUTTING THROUGH THE NOISE

For 35 years, much of our growth has come from 

word of mouth and the confidence and trust of our 

loyal clients. It’s astonishing to think how successful 

we have been with limited investment in marketing, 

and exciting to imagine how much room we have 

to  grow  with  a  powerful  national  brand  driving 

increased  visibility  and  familiarity  with  our  target 

clients. 

This  year  we  unveiled  an  exciting  new  brand 

promise  to  business  owners  across  Canada  – 

Obsessed  with  your  successTM.  We  sharpened 

our  visual  identity  with  a  more  contemporary 

logo  and  bolder  treatments  of  our  signature  teal 

and  gold.  We  re-vamped  our  website,  cwb.com, 

and brought in new expertise to engage business 

owners  through  digital  and  social  media.  Finally, 

we launched a new brand campaign – we come to 

integrated  experience.  We’ve  launched  a  client-centric  operating 

you – to show business owners the lengths we’ll go (literally!) to help 

model to create focus, increase collaboration across lines of business, 

them  succeed.  While  stronger  marketing  will  help  us  reach  more 

and enable our teams to deliver for our clients more seamlessly and 

clients,  obsessed  with  your  successTM  is  much  more  than  a  clever 

consistently. In the new model, our people have more time to focus 

tagline.  It’s  a  rallying  cry  for  our  team  and  a  promise  to  business 

on the client experience, and can tap into expert internal partners for 

owners: to be proactive, to never take them for granted, and to go 

support to meet our clients’ specialized needs. 

the extra mile. Our people live our brand promise with purpose every 

While proactive, personal service, and specialized expertise remain 

at  the  core  of  our  competitive  advantage,  digital  capabilities  will 

be  an  increasingly  prominent  feature  of  our  differentiated  client 

experience.  To  accelerate  this  transformation,  we  continue  to 

reshape  our  digital  infrastructure,  which  we  have  built  on  top  of  a 

modern,  flexible  core  technology  platform.  In  2020,  a  key  priority 

will  be  to  add  new,  innovative  solutions  that  meet  the  rapidly 

day. 

GROWING WITH BUSINESS OWNERS

Graedon  Rust,  Relationship  Manager,  Commercial  Banking 
in 
Edmonton  is  one  of  those  outstanding  CWB  team  members. 
Graedon  has  worked  with  Sohail  “Zee”  Zaidi,  Owner  and  CEO  of 
Remedy Café, to support Zee’s rapid growth from a single location 

9

CWB Financial Group 2019 Annual ReportThis year, we were recognized as a Great Place to Work Canada™, and 

one of the Best Workplaces™ in Alberta. We are honoured by these 

achievements,  but  I  will  be  the  first  to  admit  that  better  is  always 

possible. We have a great culture to build on, and as our transformation 

continues  to  drive  significant  change  across  CWB  Financial  Group, 

our culture must evolve to support this ambitious agenda.  

This year we made significant progress to evolve our culture with the 

introduction of new core values. Like our brand promise, our values 

stand  for  who  we  are  and  who  we  want  to  be.  They  ground  us  in 

the qualities our clients and people love about CWB and encourage 

us  to  stretch  and  thrive  through  change  as  we  transform  to  meet 

our  exciting  future.  They  also  remind  us  to  be  inclusive  of  others, 

and  to  welcome  new  ideas  and  perspectives  that  push  us  to  be 

better for our clients and each other. Our culture will continue to be 

a competitive advantage for us and will ensure we can attract and 

retain the diverse talent we need to drive our future growth. 

CREATING MORE VALUE FOR INVESTORS

In  fiscal  2019,  we  continued  to  execute  on  our  strategy  and  deliver 

against  our  balanced  growth  objectives.  We  generated  solid  loan 

growth with further geographic and industry diversification, including 

strong 11% growth in Ontario and very strong 15% overall growth in the 

strategically targeted general commercial category. We delivered very 

strong 12% growth of branch-raised deposits – including 14% growth 

in the demand and notice category – as we continued to strengthen 

our full-service client experience, and invest in competitive deposit-

gathering  capabilities.  With  ongoing  profitable  growth  and  strong 

capital ratios, we were also pleased to provide shareholders with an 

8% increase to the common share dividend. 

Strong,  profitable  growth  against  a  highly  competitive  market 

backdrop reflects the tremendous contributions of our entire team, 

and I would like to close with an expression of gratitude. A sincere 

thank you to our people for their passion and continued dedication 

to  our  clients.  I  would  also  like  to  personally  thank  our  clients 

across Canada. We are honoured that you’ve chosen CWB, and we 

are  determined  to  enable  your  future  success.  And  finally  to  our 

shareholders, thank you for your ongoing confidence in us. 

There is no doubt in my mind that our future looks more exciting than 

ever before. As an increasingly disruptive force in Canadian financial 

services, we are well-positioned to deliver high-quality earnings and 

profitable long-term growth in the years to come.  

to 10 bustling cafés in the Edmonton area. “CWB has helped me a 
lot,” Zee says. “If CWB didn’t stand with me, I wouldn’t have been 
able to do it. They’ve put everything together for me. I think Graedon 
has  taken  this  really  personally.”  Thanks  to  the  proactive  effort  of 
Graedon and his team, Zee is willing to offer the highest compliment 
we could hope for: “I trust this bank,” he says. “It feels like a family. 
It’s  been  a  really  good  experience  with  them  for  the  last  10  years. 
We’ve got the best. There’s no need to ever look anywhere else.” 

 We don’t sit back 
and wait for our clients 
to come to us. We 
proactively step up 
with valuable insight, 
relevant solutions, and 
tailored advice.

I’m thrilled with this story, and proud of our commitment to help our 
clients tackle their growth opportunities with confidence. Nearly two 
decades  into  his  relationship  with  CWB,  Frank  Rizzardo,  President 
and General Manager of Emcon Services Inc., agrees with Zee. It’s 
partly our willingness to step up and support big moves that sets us 
apart.  “Getting banks to understand our business has always been a 
challenge from day one,” Frank says. “(But) CWB is there for us. Our 
ideal account manager is someone who understands our business; 
they  know  equipment,  attend  auctions,  and  understand  valuations 
on various brands. We have found this at CWB.” 

We  are  proud  of  the  support  we  provided  to  the  Emcon  team  to 
complete a recent acquisition which tripled the company’s size, adding 
1,800 people and more than two thousand pieces of equipment. This 
was a bold move, realizing Emcom’s plan to become the largest road 
maintenance contractor in Canada. We were with them every step of 
the way, because that’s what it takes to deliver on our brand promise. 
We don’t sit back and wait for our clients to come to us. We proactively 
step up with valuable insight, relevant solutions, and tailored advice. 
We know that people like Zee and Frank never sit still, and we succeed 
when our effort reflects their energy.

INVESTING IN PEOPLE AND CULTURE

These stories demonstrate our commitment to reach out and listen 

to  our  clients,  and  I’m  extremely  proud  of  what  we  hear.  Business 

owners see us as caring, responsive, helpful, and different from the 

other banks. This feedback confirms something we’ve known from 

the beginning: our people and our culture set us apart. 

10

CWB Financial Group 2019 Annual ReportOur values

PEOPLE FIRST 
Caring people are the key to our success. We work as a team and 

EMBRACE THE NEW
Change is everywhere. We seek out new ideas and are committed to 

support one another. We always treat each other with respect and 

continuous learning. We know that better is always possible.

have the courage to be candid. 

RELATIONSHIPS GET RESULTS
Clients choose CWB for the best experience. We build relationships 

THE HOW MATTERS
How we do things is as important as what we do. We take ownership, 

and move with urgency and efficiency. We always act with integrity, 

proactively, with intention and consistency. Our results depend on it. 

and balance risk and reward. 

INCLUSION HAS POWER
Diverse teams unleash new ideas and perspectives. We are aware of 

our own biases. We are proud of who we are, and we are allies for 

those around us. 

Our strategy
CREATING VALUE FOR THE PEOPLE WHO  
CHOOSE CWB EVERY DAY  

OUR CLIENTS, OUR PEOPLE, OUR INVESTORS 

BUILDING ON OUR STRENGTHS

Personalized service, specialized industry expertise, 
customized solutions, faster response times

TRANSFORMING OUR BUSINESS

TRANSFORMATION 
PRIORITIES
• 

 Targeted digital capabilities

• 

 Client-focused operating model

•  Fast, smooth, scalable 

processes

• 

 Transition to AIRB methodology 
for capital and risk management

GROWTH ACCELERATORS
 Brand: bolder and more 
• 
visible to cut through the 
noise

• 

 Culture: proactive, client-
focused, and change-ready 
to align with our strategy

TO CREATE UNIQUE VALUE

A proactive client experience through in-person and digital channels

AND DELIVER 
BREAKOUT GROWTH

A  disruptive  force 
full-service alternative for Canadian business owners

in  Canadian  financial  services,  and  a  clear  

Our vision
TO BE THE BEST FULL-SERVICE BANK FOR  
BUSINESS OWNERS IN CANADA

11

CWB Financial Group 2019 Annual Report 
Executive Committee

Front row (left to right)

Back row (left to right)

KELLY BLACKETT, Executive Vice President, 
Human Resources and Corporate Communications 

STEPHEN MURPHY, Executive Vice President, Banking 

CHRIS FOWLER, President and Chief Executive Officer 

DARRELL JONES, Executive Vice President 
and Chief Information Officer 

GLEN EASTWOOD, Executive Vice President, 
Business Transformation 

CAROLYN GRAHAM, Executive Vice President 
and Chief Financial Officer 

BOGIE OZDEMIR, Executive Vice President 
and Chief Risk Officer

12

CWB Financial Group 2019 Annual Report “ At CWB we’ve had good people who 
take the time to understand what it is 
we need to keep our company moving 
forward. They’re there as partners.” 

- FRANK RIZZARDO

KIRBY HILL, Vice President, Equipment Finance Group Branch Operations, CWB Equipment Finance  
FRANK RIZZARDO, President & General Manager, Emcon Services Inc.

13

CWB Financial Group 2019 Annual ReportMESSAGE FROM 
CHAIR OF THE BOARD

Robert Phillips

14

CWB Financial Group 2019 Annual ReportYour Board of Directors oversees development and implementation of the strategic direction for CWB Financial Group 

and maintains an effective governance framework. Our focus is to ensure CWB continues to deliver exceptional client 

experiences, a great place to build a career for CWB’s people, and strong, profitable long-term growth for investors. 

SUPPORTING LONG-TERM VALUE CREATION 
FOR ALL OF CWB’S STAKEHOLDERS

Fiscal  2019  was  a  strong  year  of  strategic  execution  for  CWB 
Financial Group and marked our 35th year in business. This milestone 
provides an opportunity to reflect on our growth and success, and 
to focus on our promising future. CWB was founded during a time 
of  economic  uncertainty  in  the  1980s  with  less  than  $50  million 
dollars in total assets. We have grown to over $30 billion in assets 
with  strong  client  relationships  across  the  country.  Our  success  is 
rooted  in  our  commitment  to  an  exceptional  client  experience,  a 
culture  that  attracts  and  retains  top  talent,  profitable  growth  for 
our investors, and support for the communities where we operate. 
Keeping these commitments will generate long-term value for all of 
our stakeholders. 

The  Board  oversees  CWB’s  strategy  to  set  ourselves  apart  as  a 
disruptive  force  in  Canadian  financial  services.  Our  transformation 
plan  is  bold  and  ambitious,  and  as  we  innovate  and  grow,  the 
Board  will  continue  to  ensure  that  a  strong  risk  culture  and  sound 
enterprise  risk  management  framework  remain  embedded  in  the 
strategic agenda. We are dedicated to strong corporate governance 
and continually monitor emerging trends.

One important development is the increasing attention given to ESG 
factors by our stakeholders. We are working to expand our disclosure 
in these areas so they better reflect our values and our commitments 
to  environmental  sustainability,  inclusion  and  diversity  in  the 
workforce,  positive  impact  in  our  communities,  and  your  Board’s 
prudent  oversight  of  CWB’s  activities.  As  the  landscape  for  ESG 
reporting continues to evolve, we remain committed to transparency 
and proactive communication with all of our stakeholders.

SUPPORTING NEW CAPABILITIES TO 
STRENGTHEN CWB’S UNIQUE CLIENT 
EXPERIENCE

This year, the Board continued to provide oversight of management’s 
work  to  develop  new  capabilities  that  strengthen  our  client 
experience.  A  critical  part  of  this  is  the  evolution  of  our  culture  to 
support  our  continued  transformation.  We  are  very  pleased  with 
our  progress  to  build  a  collaborative,  inclusive,  and  change-ready 
culture within CWB, rooted in new core values and brought to life 
by our passionate employees. The Board will continue to support a 
culture that embraces transformation and exceeds the expectations 
of our clients today and in the future. 

We are also very pleased with the progress in our transition to the 
Advanced approach for regulatory capital and risk management. This 
is a foundational part of our transformation strategy. It will make us 
more competitive and further expand our addressable market. It has 
already improved our risk management capabilities, and will better 
equip us to allocate resources to generate the most attractive risk-
adjusted returns and maximize shareholder return. It will position us 
to deliver higher growth and higher profitability with an enhanced 
view of risk.

CREATING VALUE THROUGH RENEWAL 

With  the  exception  of  your  President  and  Chief  Executive  Officer, 
the  CWB  Board  is  fully  comprised  of  independent  directors  with 
strong  and  diverse  backgrounds,  experiences,  perspectives,  and 
skills.  We  are  committed  to  ongoing  renewal  to  ensure  the  Board 
remains effective in a rapidly changing environment. This year Ms. E. 
Gay Mitchell was elected as your newest director. Ms. Mitchell has a 
wealth of industry knowledge gained through decades of experience 
in  financial  services.  With  Ms.  Mitchell’s  election,  women  now 
comprise 33% of the Board.

WELL-POSITIONED FOR FUTURE GROWTH

We  are  confident  that  CWB’s  focus  to  meet  the  financial  needs  of 
business owners represents a clear path to open-ended growth. We 
know that our current clients value the services we offer and their 
relationships  with  our  teams.  We  believe  more  business  owners 
deserve a clear, full-service alternative to Canada’s large banks. They 
deserve a proactive partner who will go to any length to help them 
succeed. 

Over the next year, we will continue to improve our capabilities and 
make it easier and more valuable for business owners to deal with us. 
In fiscal 2020, the Board will provide oversight for CWB’s transition 
to  the  Advanced  approach,  further  enhancements  to  our  digital 
capabilities, and ongoing improvements to key business processes 
that  will  elevate  our  client  experience.  Successful  execution 
against these priorities will position CWB to deliver a differentiated 
experience  to  more  business  owners  across  Canada  through  a  full 
range of channels, and we are thrilled with our continued progress.

On  behalf  of  the  Board,  I  would  like  to  thank  every  CWB  team 
member  for  their  focus  and  dedication  to  create  value  for  all  of 
our stakeholders. I would also like to thank my fellow directors for 
their  ongoing  commitment  to  CWB’s  continued  success.  Finally, 
to  my  fellow  shareholders,  I  thank  you  for  your  commitment  and 
confidence in our unique vision for continued strong and profitable 
growth.

THANK YOU FROM CWB

Mr. Albrecht Bellstedt retired from the Board of Directors at 
our annual shareholders’ meeting this year. Al had served on 
your board since 1995, and his roots with CWB go back to the 
formation of our predecessor organization, the Bank of Alberta. 
Al was an exceptional director and significantly influenced our 
path to become the national, full-service financial institution 
we are today. Al’s contributions will be missed.

15

CWB Financial Group 2019 Annual ReportBoard of Directors 

Front row (left to right)

Back row (left to right)

IAN M. REID, Corporate Director 

LINDA M.O. HOHOL, Corporate Director 

ANDREW J. BIBBY, Corporate Director 

H. SANFORD RILEY, President and CEO,  

MARGARET J. MULLIGAN, Corporate Director 

Richardson Financial Group Limited 

ROBERT L. PHILLIPS (Chair), President and CEO,  

CHRIS H. FOWLER, President and CEO, Canadian Western Bank 

R.L. Phillips Investments Inc. 

ALAN M. ROWE, Partner, Crown Realty Partners 

SARAH A. MORGAN-SILVESTER, Corporate Director 

ROBERT A. MANNING, President, Cathton Investments Ltd.

RAYMOND J. PROTTI, Corporate Director 

E. GAY MITCHELL, Corporate Director

Corporate Governance

CWB  Financial  Group  strives  to  earn  and  maintain  the  trust  of  our 

Circular  and  in  the  Corporate  Governance  section  at  cwb.com/

stakeholders  through  high  standards  of  corporate  governance. 

corporate-governance.  Please  review  our  circular  to  learn  how 

Active oversight of our leadership team and operations and a robust 

shareholders  can  attend  and  participate  in  the  annual  shareholder 

governance and risk management framework are core to our business 

meeting on April 2, 2020 in Edmonton, Alberta. 

processes and key to our success. We work continuously to enhance 

our governance practices to ensure the sound functioning of CWB 

Financial Group and provide value to our fellow shareholders.

Detailed 

information  about  CWB  Financial  Group’s  corporate 

governance  practices  are  available  in  CWB’s  Management  Proxy 

We  are  committed  to  open  communication  with  stakeholders  – 

please contact us at:

ChairoftheBoard@cwbank.com 

CorporateSecretary@cwbank.com

16

CWB Financial Group 2019 Annual ReportSocial Responsibility

At  CWB  Financial  Group  we  believe  our  success  depends  on  the 
responsible creation of value for all of our stakeholders. We believe 
our  future  success  is  rooted  in  our  complementary  commitments 
to  deliver  an  exceptional  client  experience,  cultivate  a  culture  our 
people want to be part of, contribute to a healthy society for future 
generations  and  deliver  long  term  value  creation.  We  are  focused 
to  build  and  maintain  relationships  with  all  of  our  stakeholders  – 
our  clients,  employees,  shareholders  and  community  members 
–  and  continue  to  work  diligently  to  create  economic,  social  and 

environmental  value  through  our  corporate  social  responsibility 
activities. We truly believe the “how” matters in the way we operate 
our business. We are proud of the activities we have undertaken and 
awards we received in 2019, and have highlighted many below. 

We  will  continue  to  enhance  the  environmental,  social  and 
governance  information  available  on  our  website  and  invite  you  to 
follow our progress at www.cwb.com.

CLIENTS

•  Focused  business  transformation  and  investment  in  digital  capabilities  continue  to  drive 
delivery of our differentiated full-service client experience through a full range of channels
•  Initiatives to optimize client-facing operations within banking branches continue to build 

on the benefits from centralization of our credit support processes

•  We have implemented a multi-year accessibility plan
•  Together, we expect these initiatives to support growth in the number of clients we serve, 
the  proportion  of  clients  we  serve  on  a  full-service  basis  and  our  Net  Promoter  Score 
reflecting satisfaction with our offerings

EMPLOYEES
•  We are certified as a Great Place to Work Canada™ and one of the Best Workplaces™ in Alberta 
•  We invested more than 23,000 hours in employee training and development in 2019, more 
than 3,300 of which of was focused to address diversity, inclusion, and unconscious bias

•  We are a signatory to the UN Women’s Empowerment Principles
•  We support a number of Employee Represented Groups, including CWB Women and CWB 

Pride

•  CWB National Leasing is a 2019 winner of Canada’s Top 100 Employers and Manitoba’s Top 

Employers

•  CWB Optimum Mortgage is a 2019 winner of Mortgage Industry Employer of Choice from 

the Canadian Mortgage Awards

COMMUNITIES
•  CWB’s Community Investment Program generated over $2 million in charitable donations 

in fiscal 2019, benefitting approximately 200 organizations, including: 
 - Partnered with and donated $100,000 to the YWCA to support girl empowerment  programs
 - Partnered with Enactus Canada to support financial literacy
 - Partnered with Rise to help individuals living with mental health or addiction challenges 

launch or growth their business 

 - Partnered  with  and  sponsored  “6  degrees”,  to  support  new  Canadians  and  foster 

environments that lead to strengthened diversity and inclusion in our society

•  We support community involvement through our Funds for Fundraisers program, Employee 

Volunteer Grant, and the United Way Workplace Campaign and CWB’s Week of Caring

•  CWB donated more than $165,000  through employee matching initiatives

ENVIRONMENT
•  We are a founding member of the City of Edmonton Corporate Climate Leaders Program, 
and have engaged with Climate Smart to measure CWB’s greenhouse gas emissions in the 
Alberta capital region and identify ways to reduce
 - We have established greenhouse gas reduction targets of 15% (over 880 TCO2e (tonnes 

of carbon dioxide equivalent)) by 2025 and 25% (over 1,450 TCO2e) by 2035

 - We  will  reduce  energy  utility  consumption  by  provisioning  bicycle  parking,  increased 
telecommuting options, new LED lighting, occupancy sensors, and programmed paper 
reduction in print-capable devices

•  We  support  employee  participation  in  waste  management  for  initiatives  like  Shoreline 

Clean-up and CWB electronics recycling days

17

CWB Financial Group 2019 Annual ReportDAVE REID, Business Advisor, Rise 
REBEKAH THIBEAULT,  
Business Owner, Bee & Key

Lasting Impacts  
in Our Communities

We take pride in actively participating in the growth, development 

Over the past 12 months, we looked for opportunities to support 

and sustainability of the communities where we operate. This year 

organizations  working  to  remove  barriers  for  people  in  our 

we helped our charitable and not-for-profit partners through more 

communities.  We’re  particularly  proud  of  our  new  partnership 

than  a  thousand  hours  of  employee  volunteerism  and  donated 

with  Rise.  Rise  launched  an  Edmonton-based  satellite  office 

more than $2 million in financial support through our community 

this  year  to  provide  one-on-one  advisory  services  and  training 

investment  program.  Our  program  is  aligned  with  our  business 

programs so people living with mental health challenges can start 

goals and strategies, and is focused on helping our partners in the 

their own businesses. Rise successfully helped Rebekah Thibeault 

areas of health research and promotion, community development, 

and Melissa Wylie – their first clients – launch a retail consignment 

and education. 

and vintage store in Leduc. 

 “It’s incredibly rewarding to build partnerships 
with community and charitable organizations 
that are helping to improve outcomes for people 
across Canada. Through support for organizations 
like Rise, CWB is committed to creating more 
opportunities to drive economic prosperity and 
ensure a positive future for our communities.” 

- LACEY JANSEN, Program Manager, Community Engagement, CWB

18

CWB Financial Group 2019 Annual ReportManagement’s Discussion 
and Analysis (MD&A)

TABLE OF CONTENTS

Forward Looking Statements   

IFRS 9

Non-IFRS Measures

Who We Are 

Growth Strategy and Vision 

Fiscal 2019 Strategic Highlights 

Fiscal 2020 Strategic Priorities 

CWB Financial Group  

Performance

Overview

Select Financial Highlights 

Net Interest Income   

Non-Interest Income

Non-Interest Expenses, Efficiency 

and Operating Leverage 

Acquisition-Related Fair Value Changes 

19

20

20

21

22

22

22

23
23

24

28

29

30

31

Income Taxes

Comprehensive Income 

Cash and Securities   

Loans

Credit Quality

Deposits and Funding 

Other Assets and Other Liabilities 

Liquidity Management 

Capital Management

Financial Instruments and  

Other Instruments

Off-Balance Sheet  

Summary of Quarterly 

Results and Fourth Quarter  

Quarterly Results

Fourth Quarter of 2019 

Accounting Policies  

and Estimates

Critical Accounting Estimates 

Changes In Accounting Policies  

and Financial Statement  

Presentation

Future Changes In  

Accounting Policies 

Risk Management  
Risk Management Overview  

Risk Universe - Report on  

Principal Risks  

Other Risk Factors 

Updated Share Information 

Controls and Procedures 

31

31

32

33

36

38

39

39

42

45

46

47
47

48

49
49

51

51 

52
53

58

68

69

69

This  Management’s  Discussion  and  Analysis  (MD&A),  dated  December  4, 

Information Form, is available on SEDAR at www.sedar.com and on CWB’s 

2019, should be read in conjunction with the audited consolidated financial 

website at www.cwb.com.

statements  of  CWB  for  the  year  ended  October  31,  2019  and  the  audited 

consolidated financial statements and MD&A for the year ended October 

31,  2018.  Additional  information  relating  to  CWB,  including  the  Annual 

The consolidated financial statements have been  prepared in accordance 

with International Financial Reporting Standards (IFRS) and are presented 

in Canadian dollars.

FORWARD-LOOKING STATEMENTS

From time to time, we make written and verbal forward-looking statements. 

economic and political conditions, material changes to trade agreements, 

Statements  of  this  type  are  included  in  our  Annual  Report  and  reports 

legislative  and  regulatory  developments,  legal  developments,  the  level 

to  shareholders  and  may  be  included  in  filings  with  Canadian  securities 

of  competition,  the  occurrence  of  natural  catastrophes,  changes  in 

regulators or in other communications such as press releases and corporate 

accounting standards and policies, information technology and cyber risk, 

presentations. Forward-looking statements include, but are not limited to, 

the accuracy and completeness of information we receive about customers 

statements  about  our  objectives  and  strategies,  targeted  and  expected 

and  counterparties,  the  ability  to  attract  and  retain  key  personnel,  the 

financial results and the outlook for CWB’s businesses or for the Canadian 

ability  to  complete  and  integrate  acquisitions,  reliance  on  third  parties 

economy.  Forward-looking  statements  are  typically  identified  by  the 

to  provide  components  of  business  infrastructure,  changes  in  tax  laws, 

words “believe”, “expect”, “anticipate”, “intend”, “estimate”, “may increase”, 

technological  developments,  unexpected  changes  in  consumer  spending 

“may  impact”,  “goal”,  “focus”,  “potential”,  “proposed”  and  other  similar 

and saving habits, timely development and introduction of new products, 

expressions, or future or conditional verbs such as “will”, “should”, “would” 

and  our  ability  to  anticipate  and  manage  the  risks  associated  with  these 

and “could”.

factors. It is important to note that the preceding list is not exhaustive of 

By  their  very  nature,  forward-looking  statements 

involve  numerous 

possible factors.

assumptions  and  are  subject  to  inherent  risks  and  uncertainties,  which 

Additional  information  about  these  factors  can  be  found  in  the  Risk 

give  rise  to  the  possibility  that  our  predictions,  forecasts,  projections, 

Management  section  of  our  MD&A.  These  and  other  factors  should  be 

expectations  and  conclusions  will  not  prove  to  be  accurate,  that  our 

considered carefully, and readers are cautioned not to place undue reliance 

assumptions  may  not  be  correct  and  that  our  strategic  goals  will  not  be 

on these forward-looking statements as a number of important factors could 

achieved.

A  variety  of  factors,  many  of  which  are  beyond  our  control,  may  cause 

actual  results  to  differ  materially  from  the  expectations  expressed  in  the 

forward-looking statements. These factors include, but are not limited to, 

cause our actual results to differ materially from the expectations expressed 

in  such  forward-looking  statements.  Unless  required  by  securities  law, 

we  do  not  undertake  to  update  any  forward-looking  statement,  whether 

written or verbal, that may be made from time to time by us or on our behalf.

general  business  and  economic  conditions  in  Canada,  including  housing 

Assumptions  about  the  performance  of  the  Canadian  economy  over  the 

market conditions, the volatility and level of liquidity in financial markets, 

forecast horizon and how it will affect our businesses are material factors 

fluctuations  in  interest  rates  and  currency  values,  the  volatility  and  level 

considered when setting organizational objectives and targets. 

of  various  commodity  prices,  changes  in  monetary  policy,  changes  in 

19

CWB Financial Group 2019 Annual Report 
 
 
 
In  determining  expectations  for  economic  growth,  we  consider  our 

be  general  or  specific.  Where  relevant,  material  economic  assumptions 

own  forecasts,  economic  data  and  forecasts  provided  by  the  Canadian 

underlying  forward-looking  statements  are  disclosed  within  the  Outlook 

government  and  its  agencies,  as  well  as  certain  private  sector  forecasts. 

section of our MD&A for the year ended October 31, 2019. 

These  forecasts  are  subject  to  inherent  risks  and  uncertainties  that  may 

IFRS 9

We adopted International Financial Reporting Standard (IFRS) 9 Financial 

cost, debt securities measured at fair value through other comprehensive 

Instruments  (IFRS  9),  which  replaces  International  Accounting  Standard 

income  (FVOCI),  and  certain  off-balance  sheet  loan  commitments  and 

(IAS)  39  Financial  Instruments:  Classification  and  Measurement  (IAS  39) 

financial  guarantee  contracts.  The  implementation  of  an  ECL  approach 

beginning November 1, 2018. As permitted by IFRS 9, we have not restated 

under IFRS 9, which results in allowances for credit losses being recognized 

prior  period  comparative  figures  and  have  recognized  an  adjustment  to 

on  financial  assets  regardless  of  whether  there  has  been  an  actual  loss 

opening retained earnings and accumulated other comprehensive income 

event, is a significant change from the incurred loss model under IAS 39.

(AOCI) to reflect the application of the new requirements at the adoption 

date. For further details, refer to Notes 1 and 2 of the 2019 audited annual 

financial statements.

Under  IFRS  9,  we  refer  to  allowances  and  provisions  for  credit  losses  on 

impaired loans (Stage 3) and performing loans (Stages 1 and 2). Our specific 

allowances under IAS 39 are consistent with Stage 3 allowances for credit 

The  most  significant  impact  to  CWB  with  the  transition  to  IFRS  9  is  the 

losses under IFRS 9, while the collective allowance under IAS 39 is replaced 

introduction  of  an  expected  credit  loss  (ECL)  approach  for  measuring 

by Stage 1 and 2 allowances for credit losses under IFRS 9.

impairment  that  is  applicable  to  financial  assets  measured  at  amortized 

NON-IFRS MEASURES

We use a number of financial measures to assess our performance against 

•  Provision for credit losses on total loans as a percentage of average loans 

strategic  initiatives  and  operational  benchmarks.  Non-IFRS  measures 

–  provision  for  credit  losses  on  loans,  committed  but  undrawn  credit 

provide  readers  with  an  enhanced  understanding  of  how  we  view  our 

exposures and letters of credit divided by average total loans. Provisions 

ongoing  performance.  These  measures  may  also  provide  the  ability  to 

for credit losses related to debt securities measured at FVOCI and other 

analyze trends related to profitability and the effectiveness of our operations 

financial assets are excluded.

and strategies, and determine compliance against regulatory standards. To 

arrive  at  certain  non-IFRS  measures,  we  make  adjustments  to  the  results 

prepared  in  accordance  with  IFRS.  Adjustments  relate  to  items  which  we 

believe  are  not  indicative  of  underlying  operating  performance.  Adjusted 

results provide the reader with a better understanding of how we view our 

performance. Some of these financial measures do not have standardized 

meanings  prescribed  by  IFRS,  and  therefore,  may  not  be  comparable  to 

similar  measures  presented  by  other  financial  institutions.  The  non-IFRS 

•  Provision for credit losses on impaired loans as a percentage of average 

loans – provision for credit losses on impaired loans divided by average 

total loans.

•  Provision  for  credit  losses  on  performing  loans  as  a  percentage  of 

average loans – provision for credit losses on performing loans (stage 1 

and 2) divided by average total loans.

•  Operating  leverage –  growth  rate  of  total  revenue  less  growth  rate  of 

measures used in this MD&A are calculated as follows:

adjusted non-interest expenses.

•  Adjusted non-interest expenses – total non-interest expenses, excluding 

the  pre-tax  amortization  of  acquisition-related  intangible  assets  (see 

•  Common  share  dividend  payout  ratio  –  common  share  dividends 

declared during the year divided by common shareholders’ net income. 

Table 1).

•  Adjusted common shareholders’ net income – total common shareholders’ 

net income, excluding the amortization of acquisition-related intangible 

assets and contingent consideration fair  value changes, net of tax (see 

Table 1).

•  Basel III common equity Tier 1, Tier 1, Total capital, and leverage ratios 

–  calculated  in  accordance  with  guidelines  issued  by  Office  of  the 

Superintendent of Financial Institutions Canada (OSFI).

•  Risk-weighted assets – on and off-balance sheet assets assigned a risk 

weighting  calculated  in  accordance  with  the  Standardized  approach 

•  Pre-tax, pre-provision income – total revenue less adjusted non-interest 

guidelines issued by OSFI. 

expenses (see Table 1).

•  Average balances – average daily balances. 

•  Adjusted  cash  earnings  per  common  share  –  diluted  earnings  per 

common  share  calculated  with  adjusted  common  shareholders’  net 

income (see Table 1).

•  Return  on  common  shareholders’  equity  –  common  shareholders’  net 

income divided by average common shareholders’ equity.

•  Adjusted  return  on  common  shareholders’  equity  –  adjusted  common 

shareholders’  net  income  divided  by  average  common  shareholders’ 

equity. 

•  Return on assets – common shareholders’ net income divided by average 

total assets.

•  Efficiency ratio – adjusted non-interest expenses divided by total revenue. 

•  Net interest margin – net interest income divided by average total assets.

20

CWB Financial Group 2019 Annual ReportTable 1 - Non-IFRS Measures
 ($ thousands) 

Non-interest expenses

Adjustments (pre-tax):

For the three months ended

For the year ended

October 31
2019

October 31
2018

October 31
2019

October 31
2018

 $ 

107,667 

 $ 

98,751 

 $ 

405,481 

 $ 

373,483 

Amortization of acquisition-related intangible assets

Adjusted non-interest expenses

 (1,204)

 (1,367)

 (5,007)

 $ 

106,463 

 $ 

97,384 

 $ 

400,474 

 $ 

 (6,313)

367,170 

Common shareholders' net income

Adjustments (after-tax):

Acquisition-related fair value changes

Amortization of acquisition-related intangible assets

Adjusted common shareholders' net income

Total revenue

Less:

Adjusted non-interest expenses

Pre-tax, pre-provision income

STRATEGIC TRANSACTIONS

 $ 

67,512 

 $ 

64,501 

 $ 

266,940 

 $ 

249,256 

 - 

 904 

 3,705 

 1,005 

 5,773 

 3,397 

 14,769 

 4,695 

 $ 

68,416 

 $ 

69,211 

 $ 

276,110 

 $ 

268,720 

 $ 

220,853 

 $ 

208,566 

 $ 

861,604 

 $ 

803,358 

 106,463 

 97,384 

 400,474 

 $ 

114,390 

 $ 

111,182 

 $ 

461,130 

 $ 

 367,170 

436,188 

On January 31, 2018, we closed an asset purchase agreement to acquire, for 

On August 16, 2017, we announced that the division of Canadian Western 

cash, equipment loans and leases, and general commercial lending assets 

Trust (CWT) now known as CWB Trust Services will focus its activities within 

totaling approximately $850 million (referred to as the acquired “business 

business lines that are most aligned with the strategic objectives of CWB 

lending  assets”).  The  business  lending  assets  acquired  were  fully  aligned 

Financial Group, and will no longer offer self-directed account services to 

with  our  balanced  growth  strategic  objectives,  including  goals  related 

holders of certain securities. CWT initiated a process to appoint successor 

to  industry  and  geographic  diversification.  The  portfolio  was  primarily 

trustees for these accounts (referred to as the “CWT strategic transactions”). 

comprised  of  assets  concentrated  within  the  transportation,  construction 

The CWT strategic transactions were completed in fiscal 2018. As a result of 

and  healthcare  industries,  with  approximately  three  quarters  of  the 

this process, we realized pre-tax gains on sale of approximately $4 million 

exposures distributed across Central and Eastern Canada. 

included in ‘other’ non-interest income in fiscal 2018, or $0.04 of adjusted 

cash earnings per common share (fiscal 2019 – nil). 

WHO WE ARE

CWB  Financial  Group  (CWB)  is  a  growth-oriented,  full-service  financial 

CWB  Equipment  Finance  delivers  mid-  and 

large-size  equipment 

institution, and the only Schedule 1 chartered bank in Canada with a focus 

transactions  from  British  Columbia  to  Ontario.  Our  specialized  Broker 

to  meet  the  unique  financial  needs  of  business  owners.  Operating  from 

Buying  Centre  acquires  loans  and  leases  from  the  finance  divisions  of 

corporate  headquarters  in  Edmonton,  Alberta,  we  continue  to  extend 

original equipment manufacturers and select third-party brokers. 

our  capabilities  to  deliver  for  clients  across  Canada.  Our  teams  deliver  a 

differentiated,  proactive  client  experience  through  highly  personalized 

service,  specialized  expertise  within  specific 

industries,  customized 

solutions and faster response times.

Through  our  branch  network  and  dedicated  wealth  and  trust  offices, 

alongside  growing  digital  capabilities,  we  deliver  full-service  business 

banking, personal banking, wealth management and trust services offerings 

specifically tailored for business owners, their employees and their families. 

•  CWB Maxium provides financing solutions to a growing and diversified 

base  of  entrepreneurial  business  owners  across  the  country  with  a 

particularly  strong  presence  in  Ontario.  Our  industry  specializations 

include  general  corporate,  health  care,  program  financing,  real  estate, 

golf, and transportation. 

•  CWB  Franchise  Finance  is  a  leading  provider  of  financing  solutions  for 

growth-oriented hotel and hospitality franchise owners across Canada.

•  CWB  Optimum  Mortgage  (CWB  Optimum)  is  our  broker-sourced 

We  also  provide  specialized  financing  solutions  within  targeted,  growth-

provider of “A” and alternative mortgages, where “A” mortgages consist 

oriented markets, through dedicated teams of experts: 

of  residential  mortgages  eligible  for  bulk  portfolio  insurance.  We  offer 

personalized borrowing solutions for clients who fall within and outside 

•  Led  by  our  flagship  Real  Estate  and  Specialized  Lending  teams  in 

of  traditional  lending  guidelines,  with  geographic  coverage  across 

Vancouver,  Surrey,  Edmonton  and  Calgary,  we  deliver  local  market 

Canada other than Quebec.

expertise and flexible lending options to top real estate developers and 

commercial property owners.

•  Our equipment financing specialists provide transactions across a broad 

range  of  industries,  with  comprehensive  geographic  coverage.  CWB 

National  Leasing  is  the  largest  Canadian  lessor  in  small-  and  mid-size 

commercial  equipment  transactions,  with  operations  across  Canada. 

Motive Financial is our internet bank, with offerings tailored for dedicated 

savers.

21

CWB Financial Group 2019 Annual ReportGROWTH STRATEGY AND VISION

Our highly engaged teams operate within a client-centric, collaborative and 

consistent  dividend  growth,  and  maintain  the  strongest  consolidated 

change-ready  culture,  with  a  core  focus  to  achieve  our  vision  to  become 

efficiency  ratio  among  the  Canadian  banks.  In  fiscal  2020,  we  expect  to 

the best full-service bank for business owners in Canada. We continue to 

successfully  transition  to  the  Advanced  Internal  Ratings  Based  (AIRB) 

transform our capabilities to offer a superior full-service client experience 

approach for regulatory capital and risk management, which will position 

through  a  complete  range  of  in-person  and  digital  channels,  and  to  offer 

us  to  deliver  a  higher  growth,  higher  profitability  bank  with  an  enhanced 

clients a clear alternative to the big banks. 

view of risk.

We  create  long-term  value  for  shareholders  through  strong,  profitable 

Our  differentiated  market  position  and  transformation-focused  strategy 

growth  of  full-service  client  relationships  across  a  growing  geographic 

has  set  the  stage  for  CWB  to  be  a  disruptive  force  in  Canadian  financial 

footprint.  We  maintain  strong  and  conservative  capital  ratios,  generate 

services, and to deliver break-out growth in the years to come.

FISCAL 2019 STRATEGIC HIGHLIGHTS

Table 2 - Execution against CWB’s Balanced Growth Strategic Objectives

Balanced growth objective

 Strategic execution during fiscal 2019

Full-service client growth with a 
focus on business owners, including 
further geographic and industry 
diversification

•  Solid  annual  loan  growth  of  8%,  including  13%  growth  in  Central  and  Eastern  Canada,  8%  growth  in 

Alberta, and 5% growth in BC

•  Increased the proportion of the loan portfolio in Central and Eastern Canada to 27%

•  Increased  business  diversification  with  very  strong  15%  growth  in  general  commercial  loans  and  9% 

growth in equipment financing and leasing 

•  Recognized as a Great Place to Work Canada™, and one of the Best Workplaces™ in Alberta

Growth and diversification of 
funding sources

Optimized capital and risk 
management processes through 
transition to the AIRB approach

•  Very  strong  branch-raised  deposit  growth  of  12%,  including  14%  growth  in  the  demand  and  notice 

category, and 10% growth in term deposits

•  Growth in debt capital markets funding with three successful senior deposit note issuances totaling $900 

million

•  Growth in debt related to  securitization to support originations of both equipment loans and leases, and 

residential mortgages 

•  Expect to submit our final application and receive regulatory approval in fiscal 2020 for transition to the 

AIRB approach

FISCAL 2020 STRATEGIC PRIORITIES

Table 3 - Accelerated Transformation to Create Value for our Clients, our People and our Investors 

To create value for the people  
who choose CWB

 Fiscal 2020 transformation priorities

Transform our capabilities to create 
enhanced value for clients and 
strengthen client relationships

•  Invest  in  digital  capabilities  to  enhance  our  differentiated  full-service  client  experience,  including 
development  of  a  digital  offering  for  small  business  owners  and  upgraded  online  and  mobile  banking 
capabilities for mid-market clients

•  Optimize  client-facing  operations  within  banking  branches,  building  upon  centralization  of  our  credit 

support processes

•  Significantly  expand  our  presence  in  Central  Canada  with  the  opening  of  our  first  full-service  Ontario 

banking location in Mississauga

Continue to evolve our culture and 
our employee experience to create 
value for our people and become a 
career destination for top talent

•  Make continued progress toward CWB’s target culture, further leveraging and integrating our new core 

values across the organization

•  Continue to earn recognition as an employer of choice, a Great Place to Work CanadaTM and one of the 

Best WorkplacesTM in Alberta

•  Build momentum in change management and change readiness through ongoing training, communication 

and feedback tools

•  Continue to make strong progress to further enhance inclusion and diversity

Transform and diversify our business 
to create value for investors through 
break-out growth and enhanced 
profitability

•  Submit final application and receive regulatory approval for transition to the AIRB approach for capital 

and risk management

•  Capture increased market share within targeted industries across our growing geographic footprint
•  Maintain double-digit percentage growth of branch-raised deposits and achieve double-digit loan growth, 

where prudent

22

CWB Financial Group 2019 Annual ReportCWB FINANCIAL GROUP PERFORMANCE

OVERVIEW

Financial Highlights of 2019 (compared to 2018) 

•  Solid performance with common shareholders’ net income of $267 

commercial loans and 13% growth in Central and Eastern Canada. 

million, up 7%, pre-tax, pre-provision income of $ 461 million, up 6%, 

and total revenue of $862 million, up 7%.

•  Very  strong  branch-raised  deposit  growth  of  12%,  including  14% 

growth of demand and notice deposits, contributing to a reduction 

•  Diluted and adjusted cash earnings per common share of $3.04 and 

in the outstanding balance of broker deposits.

$3.15,  up  9%  and  5%.  Gains  on  sale  related  to  the  CWT  strategic 

transactions  contributed  $0.04  to  adjusted  cash  earnings  per 

common share in fiscal 2018 and nil in 2019. 

•  Full-year operating leverage of negative 1.8% as revenue growth was 

outpaced by growth of expenses reflecting continued investment in 

strategic execution.

•  Solid 

loan  growth  of  8%  with  strong  execution  against  our 

balanced  growth  strategic  objectives  for  geographic  and  industry 

diversification, 

including  very  strong  15%  growth 

in  general 

•  Continued  stable  credit  quality  with  the  provision  for  credit  losses 

representing 21 basis points of average loans, compared to 20 basis 

points last year.

•  Gross impaired loans represented 0.52% of gross loans unchanged 

from last year.

•  Delivered an 8% increase to CWB’s annual common share dividend.

•  Very strong Basel III regulatory capital ratios under the Standardized 

approach for calculating risk-weighted assets of 9.1% common equity 

Tier 1 (CET1), 10.7% Tier 1 and 12.8% Total capital.

Non-Financial Highlights of 2019

•  Recognized as a Great Place to Work Canada™, and one of the Best 

•  Expanded  Environmental,  Social  and  Governance  (ESG)  disclosure 

Workplaces™ in Alberta

•  Significant progress to align our culture with our ambitious strategic 

agenda with the introduction of new core values.

•  Unveiled an exciting new brand promise to business owners across 

Canada – Obsessed with your success™.

to reflect our ongoing commitments to environmental sustainability, 

inclusion and diversity in the workforce, and positive impacts in our 

communities.

•  Completed  enterprise-wide 

integration  of  the  market-leading 

Workday human capital management system. 

23

CWB Financial Group 2019 Annual ReportSELECT FINANCIAL HIGHLIGHTS 

Table 4 - Select Annual Financial Information(1)
($ thousands, except per share amounts)

Key Performance Indicators
Total revenue

Pre-tax, pre-provision income

Common shareholders' net income

Earnings per share

Basic

Diluted

Adjusted cash

Return on common shareholders' equity

Adjusted return on common shareholders' equity

Return on assets

Net interest margin

Efficiency ratio(3)

Operating leverage

Provision for credit losses on total loans as a 

percentage of average loans(4)(5)

Provision for credit losses on impaired loans as a 

percentage of average loans(4)(5)

Other Financial Information 
Total assets

Dividends per common share

Change from 2018

2019(2)

2018 

2017 

$

58,246 

 24,942 

 17,684 

 0.24 

 0.25 

 0.14 

 $ 

861,604 

 $ 

803,358 

 $ 

726,635 

 $ 

 461,130 

 266,940 

 436,188 

 249,256 

 388,729 

 214,277 

 3.05 

 3.04 

 3.15 

 10.9% 

 11.3 

 0.88 

 2.60 

 46.5 

 (1.8)

 0.21 

 0.21 

 2.81 

 2.79 

 3.01 

 11.0%

 11.9 

 0.89 

 2.60 

 45.7 

 1.9 

 0.20 

 0.19 

 2.43 

 2.42 

 2.63 

 10.1%

 11.0 

 0.85 

 2.56 

 46.5 

 0.3 

 0.23 

 0.19 

 $  31,424,235 

 $ 

29,021,463 

 $  26,447,453 

 $ 

2,402,772 

 1.08 

 1.00 

 0.93 

 0.08 

%

 7 

 6 

 7 

 9 

 9 

 5 

 (10) bp(6)

 (60)

 (1)

 - 

 80 

 (370)

 1 

 2 

 8% 

 8 

(1) 
(2) 

(3) 
(4) 

(5) 
(6) 

 See page 20 for a discussion of non-IFRS measures.
 Amounts for fiscal 2019 have been prepared in accordance with IFRS 9 Financial Instruments (IFRS 9) (refer to Notes 1 and 2 of the 2019 audited annual financial statements). Prior year comparatives have been prepared in accordance with  
 IAS 39 Financial Instruments: Classification and Measurement (IAS 39) and have not been restated.
 A decrease in the ratio reflects improved efficiency, while an increase reflects deterioration.
 Under IFRS 9, provisions for credit losses related primarily to loans, committed but undrawn credit exposures and letters of credit, and also apply to debt securities measured at FVOCI and other financial assets. Prior to the adoption of IFRS  
 9, provisions for credit losses only related to loans, committed but undrawn credit exposures and letters of credit. 
 Includes provisions for credit losses on loans, committed but undrawn credit exposures and letters of credit.
 bp – basis points.

Summary of Operations

Fiscal  2019  was  a  very  good  year  for  CWB,  as  we  continued  to  execute 
on our transformational strategy and deliver against our balanced growth 
objectives.  We  generated  solid  loan  growth  with  further  geographic  and 
industry diversification, including strong 13% growth in Central and Eastern 
Canada,  and  very  strong  15%  overall  growth  in  the  strategically  targeted 
general commercial category.  

We delivered very strong 12% growth of branch-raised deposits – including 
14%  growth  in  the  demand  and  notice  category  –  as  we  continued  to 
strengthen  our  full-service  client  experience  and  invest  in  competitive 
deposit-gathering  capabilities.  This  strong  performance  resulted  in  a 
reduction in our outstanding balances of broker deposits. 

Net interest income was up 8% from 2018, reflecting the combined positive 
impacts of 8% loan growth and stable net interest margin. Expectations for 
further  increases  in  net  interest  margin  were  tempered  early  in  the  year 
when it became apparent that an anticipated Bank of Canada rate increase 
would  not  materialize.  In  view  of  a  relatively  subdued  macroeconomic 
backdrop, the possibility of a Bank of Canada rate cut persisted for most 
of the year. 

Non-interest income was down 3% from fiscal 2018. Growth of credit related 
fees, positive net gains on securities compared to losses last year, and higher 
retail services fees were more than offset by the impact of approximately 
$4 million of gains realized from the CWT strategic transactions recorded 
within ‘other’ non-interest income in 2018, along with the impact of slightly 
lower wealth management fees. 

24

Focused  business  transformation  and  investment  in  digital  capabilities 
continue  to  enhance  our  differentiated  full-service  client  experience. 
Initiatives  to  optimize  client-facing  operations  within  our  banking 
branches  continued  this  year,  building  upon  centralization  of  our  credit 
support processes. Together, this integrated transformation will boost our 
capabilities to deliver on our reputation for proactive, personalized service 
through both in-person and digital channels in a highly scalable manner, and 
contribute to maximum value creation from our upcoming transition to the 
AIRB approach for capital and risk management. 

We re-launched the CWB Financial Group brand this year to generate greater 
awareness of our differentiated offering and increased visibility in targeted 
markets. We sharpened our visual identity with a more contemporary logo 
and  bolder  treatments  of  our  signature  teal  and  gold.  We  re-vamped  and 
modernized  our  digital  and  online  properties,  including  cwb.com,  and 
we  launched  a  new  Obsessed  with  your  success™  brand  promise  and  We 
come to you marketing campaign. The campaign includes increased use of 
digital advertising on social media, as well as a television strategy to raise 
awareness of our story. 

Our continued success is built on strong collaboration between engaged, 
well-trained and empowered teams, and we continue to invest in improved 
people-related  infrastructure  to  support  efficiency  and  drive  effective 
collaboration.  Following  implementation  of  the  market-leading  Workday 
human  capital  management  system  for  our  core  banking  operations  in 
2018,  we  further  integrated  operations  across  the  enterprise  with  the 

CWB Financial Group 2019 Annual Report 
 
implementation of Workday for CWB National Leasing, CWB Maxium and 
CWB McLean & Partners. Workday integration is now complete across the 
entire organization.

System  and  process  transformation  continues  to  drive  change  across 
CWB,  and  we  have  taken  steps  to  ensure  our  culture  evolves  to  support 
our  ambitious  strategic  agenda.  This  year  we  made  significant  progress 
to evolve our culture with the introduction of new core values. Our values 
stand for who we are, and how we show up for our clients and each other. 
They ground us in the qualities our clients and people love about CWB, and 
encourage  us  to  stretch  as  we  transform  to  meet  our  exciting  future.  We 
are committed to create a culture that  thrives through change,  continues 
to foster deep relationships with clients, and helps us attract and retain the 
talent we need to drive our future growth. 

Continued progress to support a rewarding experience for CWB employees 
is reflected in our recognition as a Great Place to Work Canada™, and one 
of the Best Workplaces™ in Alberta.

Our  focus  for  2019  was  to  build  the  culture,  capabilities,  technology, 
and  brand  to  position  CWB  to  deliver  break-out  growth  and  enhanced 
profitability  as  a  model-enabled  bank  under  the  AIRB  approach.  Non-
interest expenses were up 9%, reflecting investments to support continued 
growth  and  strategic  execution,  including  increased  advertising.  Higher 
salaries  and  benefits  comprised  two-thirds  of  the  increase  and  primarily 
reflect additional hiring. Costs related to premises, equipment and software 
were also higher, reflecting investment in new technology and depreciation 
of our previous investments. 

Growth  of  non-interest  expenses,  reflecting  the  strategic  investments 

described above, outpaced total revenue growth of 7%, resulting in negative 
1.8% operating leverage. Diluted earnings per common share of $3.04 and 
adjusted  cash  earnings  per  common  share  of  $3.15  were  up  9%  and  5%, 
respectively. The higher growth rate of diluted earnings per common share 
primarily reflects decreased acquisition-related fair value changes this year. 

Adjusted return on common shareholders’ equity (ROE) of 11.3% decreased 
60  basis  points  from  last  year,  as  3%  growth  of  adjusted  common 
shareholders net income was more than offset by the increase in average 
common  shareholders’  equity  driven  by  higher  accumulated  other 
comprehensive  income  and  retained  earnings  growth,  partially  offset  by 
the impact of common shares purchased for cancellation under the normal 
course issuer bid. 

The maintenance of solid and conservative capital levels is fundamental to 
our objectives to effectively manage risks and support strong growth. Our 
Basel III CET1 capital ratio at October 31, 2019 remained very strong at 9.1%, 
compared to 9.2% last year. The change from last year reflects strong asset 
growth supported by solid growth in retained earnings and AOCI, the IFRS 
9  transitional  adjustment  to  opening  retained  earnings,  partially  offset  by 
common share repurchases under the normal course issuer bid. Including 
Tier  1  and  total  capital  ratios  of  10.7%,  and  12.8%,  respectively,  all  of  our 
capital ratios remain above both internal and regulatory minimums.

With  ongoing  profitable  growth  and  very  strong  capital  ratios,  we  also 
rewarded shareholders with an 8% increase to the common share dividend 
compared to 2018.

2019 Medium-term Performance Target Ranges 

Target ranges effective through fiscal 2019, with related fiscal 2019 performance, are presented in the following table:

Table 5 - 2019 Medium-term Performance Target Ranges

Key Metrics(1)

Medium-term Performance 
Target Ranges

Fiscal 2019 Performance

Adjusted cash earnings per common share growth

Adjusted return on common shareholders’ equity

Operating leverage

Common equity Tier 1 capital ratio under the 
Standardized approach

Common share dividend payout ratio

(1)   See page 20 for definitions and discussion of non-IFRS measures.

7 - 12%

12 - 15%

Positive

Strong

~30%

Delivered 5%

Delivered 11.3%

Delivered negative 1.8%

Delivered a very strong ratio of 9.1%

Delivered 35%

In  view  of  our  planned  transition  to  the  AIRB  approach  for  capital  and 

However the magnitude of capital available for deployment upon transition 

risk  management  in  fiscal  2020,  we  have  discontinued  our  medium-term 

to  the  AIRB  approach  is  uncertain  at  this  time.  We  expect  to  establish 

targets.  We  introduced  these  targets  in  fiscal  2016,  and  designed  them 

revised multi-year performance expectations incorporating benefits of the 

to  be  effective  over  a  three-  to  five-year  period  under  the  Standardized 

AIRB transition following formal regulatory approval. Expectations related 

approach 

for  calculating  risk-weighted  assets.  We  are  confident 

to  key  performance  metrics  for  fiscal  2020,  on  a  standalone  basis,  are 

our  transition  to  the  AIRB  approach  will    support  higher  growth  and 

summarized within the Outlook section below.

profitability from our differentiated business model over the medium-term. 

25

CWB Financial Group 2019 Annual ReportFiscal 2020 Outlook

We  expect  overall  financial  performance  in  fiscal  2020  to  reflect 

and leasing as compared to real estate project loans. 

ongoing  strong  execution  of  our  transformational  strategy,  including 

success  in  key  strategic  initiatives  to  enhance  our  client  experience, 

continue  to  build  core  funding  sources,  and  leverage  investment  in 

digital capabilities to position CWB for break-out growth as a model- 

enabled bank under AIRB. 

We  expect  growth 

in  Ontario  to  continue  to  reflect  ongoing 

contributions from our established businesses with a national footprint, 

as  well  as  the  planned  opening  of  our  first  CWB  branch  premises  in 

the  province  this  year.  We  expect  progress  toward  our  strategic  goal 

for  Ontario  to  represent  a  third  of  the  overall  portfolio  to  moderate 

Financial results are expected to benefit from our expanding geographic 

somewhat  compared  to  the  significant  rate  of  change  achieved  over 

footprint  and  increased  business  diversification;  further  optimization 

the past several years. This mainly reflects expectations for continued 

of our funding mix; strong credit risk management; effective expense 

normalization  of  very  high  growth  within  CWB  Maxium  and  CWB 

management  in  consideration  of  revenue  growth  opportunities;  and 

Franchise Finance, moderate growth from CWB National Leasing due 

prudent capital management.

to the persistence of strong competition, and high-single digit growth 

In view of these expectations, considerations related to the Canadian 

within CWB Optimum.

economy, and key performance drivers discussed below, we expect to 

We  expect  residential  mortgage  growth  to  continue  to  include  an 

deliver: 

•  a  percentage  growth  rate  of  adjusted  cash  earnings  per  common 

share in the mid-single digits; 

•  adjusted return on common shareholders’ equity at a similar level to 

2019; 

•  moderately positive operating leverage, with some volatility between 
quarters reflecting the timing of execution of our strategic priorities; 

•  a strong CET 1 capital ratio; and,

•  a growth rate of common share dividends in the high-single digits. 

A relatively stable Canadian economy

increased proportion of “A” mortgages, reflecting ongoing investment 

in our securitization capabilities. We remain committed to the ongoing 

development of CWB Optimum as it has produced solid returns while 

maintaining  an  acceptable  risk  profile.  With  new  mortgage  products 

launched  late  in  fiscal  2019  that  are  specifically  targeted  to  business 

owners, we expect to resume growth at a rate resembling the rest of 

our loan portfolio. 

We  continue  to  assess  construction-related  lending  opportunities 

within  targeted  markets.  Our  expectations  for  moderate  growth  of 

real  estate  project  loans,  with  the  potential  for  further  incremental 

contraction,  reflect  the  combined  impact  of  this  portfolio’s  relatively 

The overall outlook for the Canadian economy is relatively stable. We 

short  duration  and  our  strategic  focus  to  grow  other  portfolios  more 

expect economic performance within our largest provincial markets to 

quickly. Within the parameters of our established risk appetite, we will 

vary based on factors unique to each region. 

continue to finance well-capitalized developers on the basis of sound 

Growth in BC is expected to accelerate slightly to a level exceeding the 

national average, mainly reflecting more constructive housing market 

loan structures and acceptable pre-sale/lease levels and have a strong 

pipeline of new lending opportunities. 

conditions  and  the  impact  of  large-scale  capital  projects.  Growth  in 

Commercial  mortgages  are  often  subject  to  a  higher  level  of  pricing 

Alberta is also expected to improve from a level that was well below the 

competition compared to other types of lending. However, we remain 

national average in fiscal 2019. However, reduced provincial government 

focused to support existing client relationships and high-quality lending 

expenditures  could  dampen  the  recovery.  Growth  in  Ontario  is  also 

opportunities  offering  adequate  risk-adjusted  returns  within  targeted 

expected to moderate to a level below the national average, with more 

markets,  and  we  expect  to  deliver  stronger  growth  in  this  portfolio 

constructive housing market conditions potentially offset by the impact 

compared to 2019.

of trade-related uncertainty. 

Stable credit quality

Strong, profitable loan growth with continued strategic 
diversification 

We  expect  impaired  loans  as  a  percentage  of  total  loans  to  remain 

within  our  risk  appetite.  We  expect  actual  loss  rates  and  specific 

Continued strategic execution has positioned us to capture increased 

allowances  on  current  and  future  impaired  loans  to  remain  stable 

market share within a larger addressable market, notwithstanding the 

from  current  levels,  reflecting  the  combined  positive  impact  of  our 

potential for varying degrees of volatility in the operating environment. 

disciplined  underwriting,  secured  lending  practices,  and  proactive 

We  will  continue  to  support  high-quality  borrowers  with  a  focus  on 

account  management.  This  expectation  is  consistent  with  our  prior 

business  owners  operating  within  targeted  industry  segments  across 

experience, where write-offs have typically been low as a percentage 

Canada, and we remain committed to deliver double-digit annual loan 

of  impairments.  We  remain  confident  in  the  strength,  diversity  and 

growth whenever prudent. This includes a continued focus on secured 

underwriting structure of the overall loan portfolio, and we continue to 

loans that offer an appropriate return and acceptable risk profile. 

closely monitor lending exposures for signs of weakness.

We continue to target further geographic and industry diversification 

While IFRS 9 affects the timing of the recognition of credit losses, the 

through  growth  of  client  relationships  in  targeted  industries  across 

accounting standard does not affect actual credit losses realized over 

our national geographic footprint. Slightly higher relative growth rates 

the life of a particular loan, represented by write-offs net of recoveries. 

should remain apparent in Central Canada, as compared to expectations 

Provisions for credit losses on performing loans have the potential to be 

for continued solid growth in Western Canada.  We also expect higher 

somewhat volatile in view of the forward-looking ECL approach under 

relative growth in general commercial loans, and equipment financing 

IFRS  9.  While  levels  for  key  economic  variables  incorporated  in  ECL 

26

CWB Financial Group 2019 Annual Reportmodels such as unemployment rates, gross domestic product growth, 

loan growth. Enhanced transactional capabilities in cash management 

the  Canadian  dollar/U.S.  dollar  exchange  rate,  interest  rates  and  oil 

and  other  retail  services,  including  our  relationship-based,  branch-

prices  are  expected  to  be  relatively  consistent  with  2019,  with  the 

raised deposit franchise, is expected to drive increases in retail services 

potential for slight improvements in housing market conditions, these 

fees.  We  expect  growth  in  revenue  from  CWB  Wealth  Management 

variables are inherently prone to volatility on a forward-looking basis.

to  reflect  increases  in  assets  under  management,    and  we  continue 

Potential risks that could have a material adverse impact on loan growth 

and/or  credit  quality  include  a  deterioration  in  Canadian  residential 

real  estate  prices,  material  changes  to  trade  agreements,  including 

the imposition of tariffs, which could affect the  outlook for Canadian 

exports,  material  weakening  of  energy  and  other  commodity  prices 

compared to recent levels, a material contraction of economic growth 

in the U.S., or a significant disruption in major global economies. 

Continued growth and diversification of funding 

to  consider  strategically  aligned  wealth  management  acquisition 

opportunities. With renewed focus on targeted business lines aligned 

to our strategic direction, we expect revenue from CWB Trust Services 

to  benefit  from  growth  in  new  and  expanding  trustee  and  custody 

relationships. Based on the current composition of the debt securities 

portfolio, net gains and losses are not expected to contribute materially 

to  non-interest  income;  however,  the  magnitude  and  timing  of  gains 

and losses are dependent on market factors that are difficult to predict. 

Growth  in  the  above  noted  categories  could  be  partially  offset  by 

lower ‘other’ non-interest income. In fiscal 2019 results in this category 

Our strategic focus to grow and diversify funding sources will continue. 

included gains from favourable foreign exchange activities, recoveries 

This includes a continued goal to increase branch-raised deposits, with 

on loan realization assets, and proceeds from asset sales that may not 

particular emphasis on demand and notice deposits. 

recur at comparable levels.

We  expect  future  growth  in  branch-raised  funding  to  reflect  success 

Efficient operations and operating leverage

in  acquiring  more  clients  and  developing  broader,  full-service  client 

relationships  across  the  country.  We  will  continue  to  enhance  our 

client  experience  by  investing  in  digital  capabilities,  maintaining  our 

strategic focus on business transformation and process improvement, 

and developing new and more effective products. In combination, we 

expect  this  effort  to  support  core  deposit  growth  by  enhancing  our 

capacity  to  deliver  on  our  reputation  for  excellence  in  personalized 

service in a highly scalable manner through a full range of channels. 

Support  for  deposit  gathering  capabilities  will  also  include  targeted 

strategies within Motive Financial and CWB Trust Services, as well as 

continued  development  of  the  full-service  branch  network,  including 

the opening of our first full-service branch in Ontario. We also expect 

continued diversification of funding sources to include growth of both 

debt capital markets and securitization funding channels.

Strong revenue growth 

We expect to deliver high single-digit growth of net interest income in 

fiscal 2020 from the benefits of stronger loan growth, partially offset by 

downward pressure on net interest margin. 

Our strategic priorities to support net interest income include continued 

strong  core  deposit  growth  with  further  enhancement  of  our  client 

experience  through  focused  business  transformation  and  ongoing 

investment  in  digital  capabilities.  However,  the  potential  for  Bank  of 

Canada  interest  rate  cuts  in  fiscal  2020  remains  apparent,  and  we 

expect  rising  funding  costs  in  our  branch-raised  deposits  to  continue 

as  a  result  of  competitive  factors.  We  also  anticipate  slightly  higher 

average  levels  of  liquidity  based  on  our  expected  deposit  maturity 

profile,  and  the  adoption  of  IFRS  16  Leases  (IFRS  16)  on  November  1, 

2019 will also contribute to net interest margin compression compared 

to 2019. That said, our net interest margin has operated within a fairly 

tight range of approximately 2.50 to 2.60% over the past several years, 

and we expect to remain around the mid point of that range in fiscal 

2020 on a full-year basis, with the potential for quarterly volatility.

We expect to restore positive growth of non-interest income with increases 

across  most  categories,  reflecting  our  strategy  to  extend  and  deepen 

relationships with both new and existing clients across all business lines. 

We expect credit related fees to grow approximately in proportion to 

Our  continued  focus  on  business  transformation  and  process 

improvement,  alongside  ongoing  investment  in  digital  capabilities, 

is  intended  to  support  improved  efficiency  and  operating  leverage 

through  increasingly  scalable  client  acquisition  and  business  growth 

over the medium term. 

Our  annual  efficiency  ratio  over  the  past  three  years  has  been 

approximately  46%.  We  expect  a  relatively  consistent  outcome  in 

2020,  with  slightly  positive  operating  leverage  on  a  full-year  basis. 

This  incorporates  expectations  for  strong  business  growth  supported 

through strategic investment in people, technology and infrastructure, 

along with effective control of non-interest expenses. Notwithstanding 

our  commitment  to  prudently  manage  expenses  based  on  expected 

revenue  growth,  quarterly  volatility  of  operating  leverage  may  occur 

based on the timing of expenditures.  

Prudent capital management and dividends

We  expect  to  submit  our  final  application  and  receive  regulatory 

approval in fiscal 2020 for transition to the AIRB approach for capital and 

risk management. A reduction in risk-weighted assets measured under 

the AIRB approach is expected to increase our regulatory capital ratios; 

however, we do not expect any other material impacts to our financial 

results in fiscal 2020. With a very strong CET1 capital ratio under the 

more conservative Standardized approach for calculating risk-weighted 

assets, we are well positioned to create value for shareholders through 

a  range  of  capital  deployment  options  consistent  with  our  balanced 

growth strategic objectives while remaining conservatively capitalized. 

Ongoing  support  and  development  of  each  of  CWB’s  businesses 

will  remain  a  key  priority,  and  we  will  continue  to  evaluate  potential 

strategic acquisitions. 

Transition to the AIRB approach will put us on more equal footing with 

our  competition  and  increase  our  addressable  market.  It  will  add  risk 

sensitivity  to  our  framework  for  capital  management,  increase  risk 

quantification  processes,  improve  risk-based  pricing  capabilities  and 

economic  capital  estimations,  improve  stress  testing  capabilities  and 

enhance our Internal Capital Adequacy Assessment Process (ICAAP). 

27

CWB Financial Group 2019 Annual ReportThese improved risk management capabilities will better equip CWB to 

share  dividend  increases  are  evaluated  every  quarter  against  capital 

allocate resources to target business segments that generate the most 

requirements  under  the  Standardized  approach  and  opportunities 

attractive risk-adjusted returns.

to  create  value  for  shareholders  through  various  forms  of  capital 

deployment, including support for ongoing strong and balanced asset 

A  normal  course  issuer  bid  (NCIB)  authorizing  the  purchase  for 

growth. 

cancellation prior to September 30, 2020, of a maximum of 1,740,000 

common shares is in place. We may choose to activate the NCIB in fiscal 

We expect to deliver dividend growth in the high single digit range in 

2020  should  appropriate  circumstances  become  apparent.  Common 

fiscal 2020.

NET INTEREST INCOME

Net interest income is the difference between interest and dividends earned on assets, and interest paid on deposits and other liabilities, including debt. Net 

interest margin is net interest income as a percentage of average total assets.

Highlights of 2019

•  Solid  8%  growth  of  net  interest  income  to  a  record  $786  million, 

•  The  yield  on  average  loans  increased  25  basis  points  to  5.07%  in 

reflecting 8% loan growth and stable net interest margin of 2.60%.

2019. This primarily reflects an increase in the average prime rate of 

•  Stable  net  interest  margin  reflects  the  positive  impacts  of  higher 

asset  yields  and  lower  average  balances  of  cash  and  securities  as 

47 basis points following Bank of Canada rate increases in July and 

October 2018, partially offset by competitive factors.

a percentage of total average assets, offset by higher funding costs 

•  The increase in funding costs also reflects the higher average prime rate, 

and changes in funding mix.

along with longer fixed term deposit duration and competitive factors.

Table 6 - Net Interest Income(1)
($ thousands)

Assets
Cash, securities and deposits with
regulated financial institutions

Securities purchased under 

2019

2018

Average
Balance

Mix

Interest

Interest
Rate

Average
Balance

Mix

Interest

Interest 
Rate

 $  2,405,937 

 8% 

 $ 

37,470 

1.56% 

 $  2,731,904 

 10% 

 $ 

39,574 

1.45% 

resale agreements

 80,956 

 - 

 1,500 

1.85 

 13,915 

 - 

 191 

1.37 

Loans

Personal
Business

Total interest bearing assets
Other assets
Total Assets

Liabilities
Deposits

Personal
Business and government

Securities sold under

repurchase agreements

Other liabilities
Debt
Shareholders' equity
Non-controlling interests
Total Liabilities and Equity
Total Assets/Net Interest Income

(1)  See page 20 for a discussion of non-IFRS measures.

 5,405,011 
 21,782,700 
 27,187,711 
 29,674,604 
 556,757 
 $  30,231,361 

 18 
 72 
 90 
 98 
 2 
 100% 

 215,253 
 1,164,477 
 1,379,730 
 1,418,700 
 - 
 $  1,418,700 

3.98 
5.35 
5.07 
4.78 
0.00 
4.69% 

 4,951,222 
 19,653,260 
 24,604,482 
 27,350,301 
 550,806 
 $  27,901,107 

 18 
 70 
 88 
 98 
 2 
 100% 

 190,802 
 994,728 
 1,185,530 
 1,225,295 
 - 
1,225,295 

 $ 

 $  15,347,419 
 9,288,447 
 24,635,866 

 12,094 
 629,682 
 2,139,110 
 2,812,579 
 2,030 
 $  30,231,361 
 $  30,231,361 

 $ 

 51% 
 31 
 82 

377,345 
 195,881 
 573,226 

2.46% 
2.11 
2.33 

 $  13,911,075 
 8,906,830 
 22,817,905 

 $ 

 50% 
 32 
 82 

287,519 
 164,244 
 451,763 

 - 
 2 
 7 
 9 
 - 
 100% 

 $ 
 $ 

 253 
 - 
 59,637 
 - 
 - 
633,116 
785,584 

2.09 
0.00 
2.77 
0.00 
0.00 
2.09% 
2.60% 

 52,406 
 608,108 
 1,894,203 
 2,525,934 
 2,551 
 $  27,901,107 
 $  27,901,107 

 - 
 2 
 7 
 9 
 - 
 100% 

 $ 
 $ 

 763 
 - 
 47,779 
 - 
 - 
500,305 
724,990 

3.85 
5.06 
4.82 
4.48 
0.00 
4.39% 

2.07% 
1.84 
1.98 

1.46 
0.00 
2.52 
0.00 
0.00 
1.79% 
2.60% 

Net interest income increased 8% to a record $786 million. Solid growth was primarily driven by the 8% increase in average interest-earning assets and stable 
net interest margin of 2.60% compared to the prior year.

28

CWB Financial Group 2019 Annual ReportThe yield on average loans increased 25 basis points to 5.07% in 2019. This 
primarily reflects an increase in the average prime rate of 47 basis points 
following Bank of Canada rate increases in July and October 2018, partially 
offset by competitive factors.

The yield on average cash, securities and deposits with regulated financial 
institutions  was  up  11  basis  points  from  last  year,  primarily  reflecting  the 
higher  average  prime  rate.  Average  balances  of  cash  and  securities  were 
lower compared to the prior year, reflecting reduced liquidity requirements 
based on the composition of our balance sheet and contractual maturities. 

Average  deposit  costs  were  up  35  basis  points  from  last  year  and  the 
overall cost of average interest bearing liabilities and equity increased 30 
basis  points  to  2.09%.  The  average  cost  of  both  personal,  and  business 
and government deposits were higher due to changes in the interest rate 
environment, competitive factors on deposit pricing, as well as deposit mix. 

Debt-related costs were 25 basis points higher, mostly reflecting the higher 
average prime rate, partly offset by lower fixed rates on term debt.

NON-INTEREST INCOME

Highlights of 2019

•  Non-interest income of $76 million was down 3%, or $2 million, from 

•  Non-interest income represented 9% of total revenues, down from 

2018. 

10% in 2018.

•  Growth  of  credit  related  fees,  positive  net  gains  on  securities, 

compared  to  losses  last  year,  and  higher  retail  services  fees  were 

more than offset by the impact of approximately $4 million of gains 

realized  from  the  CWT  strategic  transactions  recorded  within 

‘other’ non-interest income in 2018, along with slightly lower wealth 

management fees.

Table 7 - Non-interest Income
($ thousands)

Credit related

Wealth management services

Retail services

Trust services

Gains (losses) on securities, net 
Other(2)

Total Non-interest Income

Change from 2018

2019(1)

2018 

 $ 

34,082 

 $ 

32,165  $ 

 19,640 

 10,627 

 7,651 

 301 

 3,719 

 20,371 

 10,334 

 7,784 

 (217)

 7,931 

 $ 

76,020 

 $ 

78,368 

 $ 

$

1,917 

 (731)

 293 

 (133)

 518 

 (4,212)

(2,348)

%

 6% 

 (4)

 3 

 (2)

 nm(3)

 (53)

(3)%

(1)  Amounts for fiscal 2019 have been prepared in accordance with IFRS 9 (refer to Notes 1 and 2 of the audited annual financial statements). Prior year comparatives have been prepared in accordance with IAS 39 and have not been restated. 
(2) 

Includes gains on loan portfolio sales, lease administration services, foreign exchange gains/losses, gains/losses on land, buildings and equipment disposals, and other miscellaneous non-interest revenues. Fiscal 2018 also includes the gains  
on CWT strategic transactions.

nm – not meaningful

Non-interest income of $78 million was down 3%, or $2 million, from 2018. 

transactions  recorded  within  ‘other’  non-interest  income  last  year,  along 

Growth of credit related fees, positive net gains on securities, compared to 

with slightly lower wealth management fees. Higher credit related and retail 

losses last year, and higher retail services fees were more than offset by the 

services fee income mainly reflects overall growth of loans and deposits. 

impact of approximately $4 million of gains realized from the CWT strategic 

29

CWB Financial Group 2019 Annual Report 
NON-INTEREST EXPENSES, EFFICIENCY AND OPERATING LEVERAGE

Highlights of 2019

•  The  2019  efficiency  ratio  of  46.5%  compares  to  45.7%  in  2018. 

•  Full-year  operating  leverage  of  negative  1.8%,  reflects  the  same 

Revenue  growth  this  year  was  outpaced  by  growth  in  expenses 

factors driving the change in the efficiency ratio.

reflecting continued investment in strategic execution. 

Table 8 - Non-interest Expenses and Efficiency Ratio 
($ thousands) 

Salaries and Employee Benefits

Salaries

Employee benefits

Premises
Rent

Depreciation

Other

Equipment and Software

Depreciation

Other

General

Professional fees and services

Marketing and business development

Regulatory costs

Banking charges

Amortization of acquisition-related intangible assets

Employee recruitment and training

Travel

Staff relations

Communications

Capital and business taxes

Other

2019

2018

$

%

Change from 2018

 $ 

213,452 

 $ 

198,203 

 $ 

 44,514 

 257,966 

 39,025 

 237,228 

 22,460 

 5,310 

 3,842 

 31,612 

 22,127 

 16,776 

 38,903 

 13,824 

 12,546 

 12,022 

 5,048 

 5,007 

 4,690 

 4,028 

 2,248 

 1,995 

 1,888 

 13,704 

 77,000 

 20,730 

 5,074 

 3,854 

 29,658 

 18,321 

 14,775 

 33,096 

 12,241 

 11,151 

 10,107 

 5,519 

 6,313 

 4,844 

 3,805 

 2,323 

 1,795 

 1,453 

 13,950 

 73,501 

15,249 

 5,489 

 20,738 

 1,730 

 236 

 (12)

 1,954 

 3,806 

 2,001 

 5,807 

 1,583 

 1,395 

 1,915 

 (471)

 (1,306)

 (154)

 223 

 (75)

 200 

 435 

 (246)

 3,499 

31,998 

 8% 

 14 

 9 

 8 

 5 

 - 

 7 

 21 

 14 

 18 

 13 

 13 

 19 

 (9)

 (21)

 (3)

 6 

 (3)

 11 

 30 

 (2)

 5 

 9% 

 80 bp(3) 

 (370)

Total Non-interest Expenses

 $  405,481 

 $  373,483 

 $ 

Efficiency Ratio(1)(2)
Operating Leverage(1)

(1)   See page 20 for a discussion of non-IFRS measures.
(2)  A decrease in this ratio reflects improved efficiency, while an increase reflects deterioration.
(3)  bp – basis points.

 46.5% 
 (1.8)

 45.7% 
 1.9 

Total  non-interest  expenses  of  $405  million  were  up  9%  ($32  million). 

The efficiency ratio of 46.5% compares to 45.7% last year. Revenue growth in 

Overall  salaries  and  employee  benefits  increased  9%  ($21  million),  mainly 

2019 was outpaced by growth of expenses reflecting continued investment 

reflecting hiring activity to support overall business growth and execution 

in strategic execution. 

of strategic priorities, along with annual salary increments. The increase in 

overall full-time equivalent employees was moderate at 5%. 

Operating leverage, which is calculated as the growth rate of total revenue 

less  the  growth  rate  of  adjusted  non-interest  expenses,  over  the  last  12 

Equipment  and  software  costs  were  up  18%  ($6  million)  primarily  due  to 

months was negative 1.8%, compared to positive 1.9% last year. Operating 

ongoing  investment  in  technology  infrastructure  to  position  CWB  for 

leverage in 2019 was impacted by the same factors as our full-year efficiency 

future growth and improve our client and employee experience. Premises 

ratio.  In  2018,  revenue  growth  benefited  from  very  strong  loan  growth,  a 

expenses were up 7% ($2 million) to position us for future growth. General 

four  basis  point  improvement  in  net  interest  margin  and  gains  from  the 

non-interest expenses were up 5%, or $3 million, mainly due to increases in 

CWT strategic transactions. 

regulatory costs, and expenses related to the launch of the renewed CWB 

brand.

30

CWB Financial Group 2019 Annual ReportFigure 1 - Number of Full-time Equivalent Staff 

INCOME TAXES

1,928
(+8%)

1,966
(+2%)

2,058
(+5%)

2,278
(+5%)

2,178
(+6%)

2500

2000

1500

1000

500

0

Deferred tax assets and liabilities represent the cumulative amount of tax 

applicable to temporary differences between the carrying amount of assets 

and liabilities, and their values for tax purposes. Our deferred income tax 

assets and liabilities relate primarily to the collective allowance for credit 

losses and intangible assets.

Deferred  tax  assets  and 

liabilities  are  measured  using  enacted  or 

substantively enacted tax rates anticipated to apply to taxable income in the 

years in which those temporary differences are expected to be recovered or 

settled. Changes in deferred income taxes related to a change in tax rates 

are recognized as income in the period of the tax rate change.

The  2019  effective  income  tax  rate  was  26.3%,  compared  to  26.8%  in 

2018.  On  June  28,  2019,  the  Alberta  government  enacted  reductions  to 

the  provincial  corporate  income  tax  rate  from  12%  to  8%  over  four  years, 

beginning with a 1% decrease on July 1, 2019 with further reductions of 1% 

on each of January 1, 2020, 2021 and 2022. Our 2019 effective income tax 

rate  benefited  from  the  re-measurement  of  our  deferred  tax  assets  and 

liabilities from the tax rate reductions, which resulted in a one-time deferred 

tax recovery of approximately $1.5 million. Our expected income tax rate for 

2015

2016

2017

2018

2019

fiscal 2020 is approximately 26%. 

ACQUISITION-RELATED FAIR VALUE CHANGES

Acquisition-related  fair  value  changes  in  2019  were  $8  million,  compared 

to  $20  million  last  year,  reflecting  completion  of  the  earn-out  period  on 

February 28, 2019 for the contingent consideration related to the successful 

and  accretive  acquisition  of  CWB  Maxium  Financial.  Total  contingent 

payments in cash and CWB common shares over the earn-out period of $70 

million  represented  the  maximum  payout  under  the  purchase  agreement 

and confirm the successful integration and growth of the acquired business.

CWB Maxium has delivered very strong performance since the acquisition 

in  2016,  with  contributions  to  financial  performance  and  CWB’s  strategic 

diversification objectives exceeding our expectations. 

COMPREHENSIVE INCOME

Comprehensive 

income 

is  comprised  of  net 

income  and  other 

comprehensive  income  (OCI),  all  net  of  income  taxes.  Our  OCI  includes 

changes  in  unrealized  gains  and  losses  on  debt  securities  measured  at 

FVOCI and equity securities designated at FVOCI, and fair value changes 

for derivative instruments designated as cash flow hedges. The growth in 

comprehensive income was primarily driven by a $98 million increase in the 

change in fair value of derivatives designated as cash flow hedges and a $54 

million increase in the change in fair value of debt securities measured at 

FVOCI. Very strong 9% ($23 million) growth of net income also contributed 

to the increase. Our debt securities portfolio, which is classified at FVOCI, 

is comprised primarily of debt securities issued or guaranteed by Canada, 

a province or municipality. Fluctuations in value are generally attributed to 

changes in interest rates, movements in market credit spreads and shifts in 

the interest rate curve.

Table 9 - Comprehensive Income
($ thousands)

Net Income
Other Comprehensive Income (Loss), net of tax
Items that will be subsequently reclassified to net income

Debt securities measured at fair value through other comprehensive income

(2018: Available-for-sale securities debt and equity securities)

Gains (losses) from change in fair value
Reclassification to net income

Derivatives designated as cash flow hedges
Gains (losses) from change in fair value
Reclassification to net income

Items that will not be subsequently reclassified to net income

Losses on equity securities designated at fair value through other comprehensive income

Comprehensive Income

2019(1)

2018

Change from 
2018

 $ 

287,846 

 $ 

264,647 

 $ 

23,199 

 34,301 
 (354)
 33,947 

 71,361 
 (383)
 70,978 

 (14,175)
 90,750 
378,596 

 $ 

 $ 

 (19,945)
 158 
 (19,787)

 (26,848)
 (994)
 (27,842)

 n/a 
 (47,629)
217,018 

 54,246 
 (512)
 53,734 

 98,209 
 611 
 98,820 

 n/a 
 138,379 
161,578 

 $ 

(1)  Amounts for fiscal 2019 have been prepared in accordance with IFRS 9 (see Notes 1 and 2 of the 2019 audited annual financial statements). Fiscal 2018 comparatives have been prepared in accordance with IAS 39 and have not been restated. 

n/a – not applicable

31

CWB Financial Group 2019 Annual ReportCASH AND SECURITIES

Cash,  securities  and  securities  purchased  under  resale  agreements 

attributed to changes in interest rates, movements in market credit spreads, 

amounted to $2.5 billion at October 31, 2019, compared to $2.2 billion last 

shifts in the interest rate curve, as well as volatility in equity markets. Total 

year. The cash and securities portfolio is mainly comprised of high-quality 

net unrealized losses before tax recorded on the balance sheet at October 

debt instruments along with a small portfolio of investment grade preferred 

31,  2019  were  $13  million,  compared  to  $67  million  last  year.  Unrealized 

shares  that  are  not  held  for  trading  purposes  and,  where  applicable,  are 

gains or losses are reflected in the following table.

typically held to maturity. Fluctuations in the value of securities are generally 

Table 10 - Unrealized Gains (Losses) on Debt Securities and Cash Resources Measured at FVOCI and Equity 
($ thousands)

Measured at FVOCI
Interest bearing deposits with regulated financial institutions
Debt securities issued or guaranteed by    

Canada
A province or municipality

Other debt securities
Designated at FVOCI
Preferred shares
Total

Available-for-sale
Interest bearing deposits with regulated financial institutions
Debt securities issued or guaranteed by

Canada
A province or municipality

Other debt securities
Preferred shares
Total

IFRS 9
As at October 31, 2019

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Amortized
Cost

Fair
Value

 $ 

293,865 

 $ 

- 

 $ 

9 

 $ 

293,856 

 1,344,455 
 468,989 
 190,803 

 477 
 75 
 291 

 3,606 
 393 
 48 

 1,341,326 
 468,671 
 191,046 

 26,648 
 $  2,324,760 

 $ 

 - 
843 

 $ 

 8,484 
12,540 

 $ 

 18,164 
2,313,063 

IAS 39
As at October 31, 2018

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Amortized
Cost

Fair
Value

 $ 

26,825 

 $ 

- 

 $ 

- 

 $ 

26,825 

 1,362,647 
 531,798 
 146,610 
 110,696 
2,178,576   $ 

 $ 

 - 
 - 
 1 
 - 
1   $ 

 36,831 
 9,973 
 3,075 
 17,121 
67,000   $ 

 1,325,816 
 521,825 
 143,536 
 93,575 
2,111,577 

We regularly review the level of unrealized losses on securities.

See  Table  28  –  Valuation  of  Financial  Instruments  of  this  MD&A  for 

additional information on significant financial assets and liabilities reported 

Impairment  charges  on  debt  securities  are  reflected  in  net  gains  (losses)

at fair value.

on securities only in the case of an issuer credit event. We have no direct 

investment  in  any  sovereign  debt  or  other  securities  issued  outside  of 

The  balance  and  mix  of  cash  and  securities  are  managed  as  part  of  our 

Canada or the United States.

overall liquidity management process; additional information is included in 

the Liquidity Management discussion of this MD&A.

Net  realized  gains  (losses)  on  securities  recognized  in  income  were 

insignificant  in  2019  and  2018.  For  the  preferred  shares  that  have  been 

designated  as  FVOCI,  $20  million  of  realized  losses  were  recognized 

directly in retained earnings in accordance with IFRS 9. 

32

CWB Financial Group 2019 Annual ReportLOANS

Highlights of 2019

•  Overall loan growth was solid at 8%, with strong execution against 

•  Growth in Ontario and Alberta was strong at 11% and 8%, respectively, 

our balanced growth strategic objectives.

while growth in BC was 5%.

•  Achieved  further  geographic  diversification,  with  very  strong  13% 

•  Achieved  further  industry  diversification,  with  very  strong  15% 

growth  in  Central  and  Eastern  Canada  and  expansion  in  every 

growth  in  general  commercial  loans  and  9%  growth  in  equipment 

province. 

financing and leasing.

•  Ontario-based  loans  represented  22%  of  total  loans  at  year  end, 

•  Solid 8% growth in personal loans and mortgages mainly reflected 

compared  to  21%  last  year,  and  the  proportion  of  loans  in  Central 

originations  of  “A”  mortgages  to  leverage  CWB’s  securitization 

and Eastern Canada was 27%, compared to 26% in 2018.

capabilities. 

Table 11 - Outstanding Loans by Portfolio 
($ millions) 

General commercial loans

Personal loans and mortgages

Equipment financing and leasing

Commercial mortgages

Real estate project loans

Oil and gas production loans

Total Outstanding Loans(1)

(1)   Total loans outstanding by lending sector exclude the allowance for credit losses.

Change from 2018

2019 

2018 

 $ 

8,600 

 $ 

7,458 

 $ 

 5,690 

 5,192 

 5,088 

 3,752 

 155 

 5,247 

 4,779 

 4,865 

 3,855 

 129 

 $

1,142 

 443 

 413 

 223 

 (103)

 26 

%

 15% 

 8 

 9 

 5 

 (3)

 20 

 $ 

28,477 

 $ 

26,333 

 $ 

2,144 

 8% 

Total  loans  before  the  allowance  for  credit  losses  increased  8%  to  reach 

Total loans of $3.0 billion within CWB Optimum were relatively unchanged 

$28.5 billion at year end.

Growth  by  lending  sector  was  consistent  with  our  balanced  growth 

strategic  objectives.  In  dollar  terms,  growth  was  led  by  the  strategically 

targeted  general  commercial  category  ($1.1  billion).  In  percentage  terms, 

annual  growth  within  this  category  was  15%  overall,  including  growth  of 

22% in Ontario, 14% in BC and 8% in Alberta. General commercial lending 

reflects activity across a broad range of industries, such as manufacturing, 

construction, 

transportation, 

retail 

trade,  hospitality,  healthcare, 

professional  services,  and  wholesale  trade.  Targeted  growth  and  very 

from  last  year.  New  CWB  Optimum  originations  in  fiscal  2019  were 

primarily  driven  by  alternative  mortgages  secured  via  first  mortgages 

carrying  a  weighted  average  loan-to-value  at  initiation  of  approximately 

69%,  along  with  an  increasing  proportion  of  “A”  mortgages.  The  average 

size of CWB Optimum mortgages originated was approximately $333,000 

and  the  average  size  of  mortgages  outstanding  at  October  31,  2019  was 

$296,000.  The  renewal  rate  with  existing  CWB  Optimum  borrowers  was 

72%,  compared  to  77%  last  year.  The  renewal  rate  in  2018  was  unusually 

high, and reflected a temporary market adjustment in response to changes 

to OSFI’s Guideline B-20, Residential Mortgage Underwriting Practices and 

strong performance within this category reflects ongoing efforts to leverage 

Procedures (B-20). 

development of full-service relationships with business owners to support 

our funding diversification objectives.

Personal loans and mortgages increased 8% ($443 million). Overall growth 

reflects  continued  origination  of  both  “A”  and  alternative  mortgages. 

Alternative mortgages originated within CWB’s broker-sourced residential 

mortgage business, CWB Optimum, represent approximately 52% of CWB’s 

personal loans and mortgage portfolio, or approximately 10% of CWB’s total 

loans (2018 – 11%). 

33

CWB Financial Group 2019 Annual ReportComing  into  2019,  we  expected  growth  within  CWB  Optimum  to  slow 

construction  with  high  presale  coverage  continue  and  we  have  a  strong 

compared  to  prior  years.  This  reflected  the  expected  combined  impacts 

pipeline of new lending opportunities. Recent growth in Alberta has skewed 

of reduced housing market activity in certain regions following changes to 

toward the industrial sector in the Calgary market.

B-20, our overall risk appetite for alternative mortgages as a proportion of 

total loans, and ongoing refinement of our risk appetite within the alternative 

mortgage  market,  including  a  preference  for  stronger  credits.  However, 

it  is  apparent  that  we  tightened  our  risk  appetite  more  than  competing 

alternative  mortgage  originators,  and  growth  within  CWB  Optimum  this 

year was lower than expected. 

Lending  activity  in  bank  branches  and  our  participation  in  the  National 

Housing Act Mortgage Backed Security (NHA MBS) program comprise the 

remainder  of  CWB’s  personal  loans  and  mortgages  exposure.  The  gross 

amount of mortgages securitized under the NHA MBS program was $837 

million (2018 – $609 million).

We continue to lend into oil and gas production on a syndicated basis and 

maintain a proactive approach to manage our small portfolio in this space. 

The $26 million increase in the past year reflects participation in syndicated 

lending  facilities.  The  total  balance  of  loans  in  this  category  comprises 

approximately 1% of our total loans, with underlying commodity exposures 

skewed toward oil and liquid rich natural gas. 

The mix of our portfolio (see Figure 2) shifted in a manner consistent with 

our  balanced  growth  strategic  objectives.  Very  strong  growth  in  general 

commercial  loans  increased  the  proportion  of  loans  in  this  category  as  a 

percentage  of  the  total  portfolio  to  30%,  compared  to  28%  in  2018.  The 

proportion  of  loans  in  equipment  financing  and  leasing  decreased  to  18% 

Growth of equipment financing and leasing was strong at 9% ($ 413 million) 

from 19% last year. Real estate project loans comprised 13% of the portfolio 

overall,  with  ongoing  contributions  from  CWB’s  branch-based  equipment 

at year end, compared to 15% in 2018.

financing teams and CWB National Leasing. 

Commercial mortgages increased 5% ($223 million), with strong 15% growth 

(see  Figure  3)  was  also  consistent  with  our  balanced  growth  strategic 

in  BC  and  4%  growth  in  Saskatchewan  partially  offset  by  contractions  in 

objectives. BC and Alberta represented 33% and 32%, respectively, of total 

The  change  in  the  mix  of  our  portfolio  based  on  the  location  of  security 

other provinces.

Real  estate  project  loans  contracted  $103  million  with  growth  in  Alberta, 

Ontario and Quebec more than offset by the impact of successful project 

completions and payouts in BC. While the pace of new project development 

in greater Vancouver has moderated, originations related to projects under 

loans at October 31, 2019, compared to 34% and 32% in 2018, respectively. 

Ontario  represented  22%  of  total  loans  at  the  end  of  fiscal  2019,  up  from 

21% last year. This result was underpinned by strong performance from our 

businesses  with  a  national  footprint,  particularly  CWB  Maxium  and  CWB 

Franchise Finance, with continued support from CWB National Leasing and 

stable balances in CWB Optimum. 

Oil & Gas Production

1% (0%)

General Commercial Loans

30% (28%)

Personal Loans & Mortgages

20% (20%)

Figure 2 - Outstanding Loans by Portfolio
(October 31, 2018 in brackets)

Real Estate Project Loans 

13% (15%)

Commercial Mortgages 

18% (18%)

Equiment Financing  

18% (19%)

34

CWB Financial Group 2019 Annual ReportDIVERSIFICATION OF PORTFOLIO

Figure 3 - Geographical Distribution of Loans based on Location of Security
(October 31, 2018 in brackets)

Other 

2% (2%)

Quebec 

3% (3%)

Manitoba 

3% (3%)

Saskatchewan

5% (5%)

Ontario  

22% (21%)

Table 12 - Total Advances Based on Industry Sector(1)
(% at October 31)

Construction

Consumer loans and residential mortgages

Real estate operations

Transportation and storage

Finance and insurance

Retail trade

Hotel/motel

Health and social services

Manufacturing

Agriculture

Oil and gas service

Professional, scientific and technical services

Utilities

Wholesale trade

Logging/forestry

Oil and gas production

Accommodation and food services

All other

Total

(1)  Table is based on the North American Industry Classification System (NAICS) codes.

The loan portfolio is focused on areas of demonstrated lending expertise, 

while concentrations measured by geographic area and industry sector are 

managed within specified tolerance levels. The portfolio is well diversified, 

including a mix of business and personal loans, with significantly increased 

geographic  and  industry  diversification  delivered  over  the  past  several 

years.

British Columbia

33% (34%)

Alberta

32% (32%)

2019

 20% 

 20 

 18 

 8 

 7 

 5 

 4 

 3 

 2 

 2 

 2 

 2 

 1 

 1 

 1 

 1 

 1 

 2 

2018

 21% 

 20 

 18 

 7 

 7 

 5 

 4 

 3 

 2 

 2 

 2 

 1 

 1 

 1 

 1 

 1 

 1 

 3 

 100% 

 100% 

35

CWB Financial Group 2019 Annual ReportCREDIT QUALITY

Highlights of 2019

•  Stable credit quality with the provision for credit losses on impaired 

•  Gross impaired loans represented 0.52% of gross loans, unchanged 

loans  representing  21  basis  points  of  average  loans  under  IFRS  9, 

from last year.

compared to 19 basis points last year under IAS 39. 

IMPAIRED LOANS

The  loan  portfolio  is  delineated  through  the  assignment  of  internal  risk 

Gross  impaired  loans  within  Alberta  of  $78  million  accounted  for  53% 

ratings  to  each  borrower.  The  rating  is  based  on  assessments  of  key 

of  total  impairments  at  year  end,  compared  to  56%  last  year.  Gross 

evaluation  factors  for  the  nature  of  the  exposure  applied  on  a  consistent 

impairments  outside  of  Alberta  represented  0.36%  of  non-Alberta  loans 

basis  across  the  portfolio.  Risk  ratings  are  updated  at  least  annually  for 

at  October  31,  2019,  up  from  0.34%  last  year.  The  ten  largest  accounts 

all loans, with the exception of consumer loans and single-unit residential 

classified as impaired, measured by dollars outstanding, represented 36% 

mortgages.

As  shown  in  Table  13,  the  dollar  level  of  gross  impaired  loans  at  October 

31,  2019  totaled  $148  million,  up  from  $138  million  last  year.  This 

of total gross impaired loans at year end, down from 41%. New formations 

of  impaired  loans  totaled  $192  million,  compared  to  $97  million  last  year. 

Strong  resolutions  of  $119  million  this  year,  compared  to  $82  million  last 

year,  reflects  our  ongoing  commitment  to  proactive  management  of  the 

amount  represented  0.52%  of  total  loans,  unchanged  from  a  year  ago. 

loan portfolio. 

Table 13 - Change in Gross Impaired Loans
($ thousands)

Gross impaired loans, beginning of period

New formations

Reductions, impaired accounts paid down

or returned to performing status

Write-offs

Total, end of period(1)

Balance of the ten largest impaired accounts

Total number of accounts classified as impaired(2)

Total number of accounts classified as impaired under $1 million(2)
Gross impaired loans as a percentage of gross loans(3)

Change from 2018

2019 

2018 

$

 $ 

137,872 

 $ 

168,261 

 $ 

(30,389)

 191,662 

 96,729 

 94,933 

 (119,018)

 (62,266)

 (81,759)

 (45,359)

 (37,259)

 (16,907)

 $ 

148,250 

 $ 

137,872 

 $ 

10,378 

 $ 

52,795 

 $ 

56,748 

 $ 

(3,953)

 330 

 308 
 0.52% 

 214 

 195 
 0.52%

 116 

 113 

%

 (18)%

 98 

 46 

 37 

 8%

 (7)%

 54 

 58 

 - bp(4) 

(1)  Gross impaired loans includes foreclosed assets held for sale with a carrying value of $4,217 (2018 – $6,628). CWB pursues timely realization on foreclosed assets and does not use the assets for its own operations.
(2)  Total number of accounts excludes CWB National Leasing. 
(3)  Total loans do not include an allocation for credit losses or deferred revenue and premiums.
(4)  bp – basis point change.

We regularly review the overall loan portfolio and undertake credit decisions 

of  expected  write-offs  given  tangible  security  held  in  support  of  lending 

on a case-by-case basis to provide early identification of possible adverse 

exposures.  A  specialized  team  closely  monitors  loans  that  have  become 

trends. The level of gross impaired loans fluctuates as loans become impaired 

impaired, with regular reviews of each loan and its realization plan. Please 

and are subsequently resolved, and does not directly reflect the dollar value 

see  the  Risk  Management  section  of  this  MD&A  for  further  information. 

36

CWB Financial Group 2019 Annual ReportALLOWANCE FOR CREDIT LOSSES

Allowances for credit losses are maintained to absorb both identified and 

The year-over-year change in the allowance for credit losses split between 

unidentified  losses  in  the  loan  portfolio.  At  October  31,  2019,  under  IFRS 

the Stage 3 allowance by category of impaired loans and the Stage 1 and 2 

9, the total allowance for credit losses consisted of $26 million of impaired 

allowance for credit risk is provided in the following table.

(Stage 3) allowances and $89 million of performing (Stage 1 and 2) allowance 

for credit losses. One year ago, under IAS 39, the total allowance for credit 

losses consisted of $27 million of specific allowances and $120 million in the 

collective allowance for credit losses.

Upon adoption of the new impairment requirements of IFRS 9 on November 

1, 2018, CWB’s allowances for credit losses on performing loans (Stages 1 and 

2) totaled $89 million, a decrease of $31 million from the IAS 39 collective 

allowance  as  at  October  31,  2018.  Further  details  related  to  the  transition 

The Stage 3 allowance for impaired loans consists of the amounts required 

to IFRS 9 are included in Notes 1 and 2 of the audited annual consolidated 

to reduce the carrying value of individually identified impaired loans to their 

financial statements.

estimated realizable value. We establish estimates through detailed analysis 

of  both  the  overall  quality  and  ultimate  marketability  of  the  security  held 

against each impaired account. The Stage 1 and 2 allowance for performing 

loans consists of expected credit losses for losses in the portfolio that are 

not presently identifiable on an account-by-account basis. 

Table 14 - Allowance for Credit Losses
($ thousands)

Impaired (Stage 3) Allowance

Equipment financing and leasing

General commercial loans

Commercial mortgages

Personal loans and mortgages

Real estate project loans

Oil and gas production loans

Performing (Stage 1 and 2) Allowance

Total

Represented by:

IAS 39
2018 Ending
Balance

IFRS 9
Remeasure-

ment(1)

IFRS 9
2019 Opening
Balance

Provision
for Credit
Losses

Write-Offs,
net of

Recoveries(2)

2019
Ending
Balance

 $ 

15,606   $ 

 5,484 

 3,290 

 647 

 2,000 

 - 

 27,027 
 119,766 

- 

 - 

 - 

 - 

 - 

 - 

 - 
 (31,229)

 $ 

15,606 

 $  24,833 

 $ 

(25,305)

 $  15,134 

 5,484 

 3,290 

 647 

 2,000 

 - 

 27,027 
 88,537 

 30,508 

 (28,962)

 417 

 1,773 

 (191)

 (3)

 57,337 
 524 

 (943)

 (1,384)

 (1,809)

 3 

 (58,400)
 - 

 7,030 

 2,764 

 1,036 

 - 

 - 

 25,964 
 89,061 

 $ 

146,793   $ 

(31,229)

 $ 

115,564 

 $ 

57,861 

 $ 

(58,400)

 $  115,025 

Loans
Committed but undrawn credit exposures and letters of credit(3)

Total

 $ 110,834 

 4,191 

 $  115,025 

(1)   Represents the transition impact of adopting IFRS 9 on November 1, 2019. For further information see Notes 1 and 2 of the 2019 audited annual financial statements.
(2)  Recoveries in 2019 totaled $3,866.
(3)   The performing allowance for credit losses related to committed but undrawn credit exposures and letters of credit is included in Other Liabilities on the consolidated balance sheets.

PROVISION FOR CREDIT LOSSES

The  provision  for  credit  losses  was  estimated  under  IFRS  9  beginning  in 

CWB has a long history of strong credit quality and low loan losses, both 

fiscal 2019, with the provision in fiscal 2018 estimated under IAS 39. Under 

of  which  compare  very  favourably  to  the  Canadian  banking  industry.  We 

IFRS  9,  the  provision  for  credit  losses  as  a  percentage  of  average  loans 

continually  analyze  macroeconomic  and  other  external  factors  that  may 

of  21  basis  points  related  entirely  to  impaired  loans.  This  compares  to  20 

impact  core  geographic  regions  and/or  industries  in  which  our  clients 

basis points last year under IAS 39, consisting of 19 basis points related to 

operate.

impaired  loans  and  one  basis  point  related  to  performing  loans.  In  dollar 

terms, the 2019 provision for credit losses of $58 million compares to $48 

million last year. 

37

CWB Financial Group 2019 Annual ReportTable 15 - Provision for Credit Losses
($ thousands)

Provision for credit losses on total loans(1)
Provision for credit losses on impaired loans(1)(2)
Write-offs(1)

IFRS 9

2019

 0.21%

 0.21 
 0.23 

2018

 0.20%

 0.19 
 0.18 

IAS 39

2017

 0.23%

 0.19 
 0.21 

2016(3)

 0.38%

 0.32 
 0.34 

2015

 0.17%

 0.12 
 0.06 

(1)  As a percentage of average loans.
(2)  Portion of the year’s provision for credit losses allocated to impaired loan provisions as a percentage of average loans.
(3)  Provision for credit losses, net new specific provisions and write-offs in 2016 reflected the credit performance of oil and gas production loans, including the impact of regulatory factors on the liquidity of assets securing those loans.

DEPOSITS AND FUNDING

Highlights of 2019

•  Strong execution against our balanced growth strategic objectives 

•  Reduced  broker  deposits  by  $153  million  and  decreased  their 

for growth and diversification of funding. 

proportion as a percentage of total funding to 32% of total deposits 

•  Very  strong  branch-raised  deposit  growth  of  12%  from  last  year, 

at year end, down from 35% in 2018. 

including 14% growth of demand and notice deposits.

•  Growth of debt capital markets with three successful senior deposit 

•  Branch-raised deposits comprised 55% of total deposits at year end, 

note issuances totaling $900 million. 

compared to 52% in 2018. 

•  Growth  of  debt  related  to  securitization  to  support  originations  of 

both equipment loans and leases, and residential mortgages. 

Table 16 - Deposits
($ thousands)

Personal

Business and government

Capital markets

Total Deposits

% of Total

Personal

Business and government

Capital markets

Total Deposits

% of Total

Demand

Notice

Term

2019
Total

 $ 

34,296 

 $  4,452,592 

 $  10,813,617 

 $ 15,300,505 

 715,875 

 3,420,754 

 - 

 - 

 2,595,531 

 3,318,696 

 6,732,160 

 3,318,696 

 $ 

750,171 

 $  7,873,346 

 $  16,727,844 

 $  25,351,361 

 3%

 31%

 66%

 100%

Demand

Notice

Term

2018
Total

 $ 

35,889 

 $  3,684,259 

 $  10,763,538 

 $ 14,483,686 

 716,156 

 3,157,875 

 - 

 - 

 2,335,785 

 3,006,455 

 6,209,816 

 3,006,455 

 $ 

752,045 

 $  6,842,134 

 $  16,105,778 

 $ 23,699,957 

 3%

 29%

 68%

 100%

% of
Total

 60%

 27 

 13 

 100%

% of
Total

 61%

 26 

 13 

 100%

We delivered strong execution against our funding diversification strategy 

Personal  deposits  increased  6%  ($817  million),  including  deposits  issued 

in 2019. Total deposits of $25.4 billion were up 7% ($1.7 billion). 

through the deposit broker network, and business and government deposits 

Relationship-based, branch-raised funding increased 12% ($1.5 billion) from 

last  year,  with  very  strong  14%  growth  of  demand  and  notice  deposits. 

Branch-raised  deposits  represented  55%  of  total  deposits  at  October  31, 

increased 8% ($522 million). The proportion of deposits raised through the 

capital markets was stable at 13% of total deposits, with three successful 

senior deposit note issuances totaling $900 million. We also increased debt 

related  to  securitization  to  support  originations  of  equipment  leases  and 

2019, compared to 52% last year. Demand and notice deposits comprised 

residential mortgages. 

34% of total deposits, compared to 32% in 2018.

38

CWB Financial Group 2019 Annual ReportTable 17 - Deposits by Source
(as a percentage of total deposits at October 31)

Branches

Deposit brokers

Capital markets

Total

2019

 55% 

 32 

 13 

 100% 

2018

 52%

 35 

 13 

 100%

References to branch-raised deposits within this MD&A include all deposits 

Other  types  of  deposits  are  primarily  sourced  through  a  deposit  broker 

generated through CWB’s full-service banking branches, including insured 

network, through the deposit-taking franchises of both Canadian Western 

deposits raised through Valiant Trust’s deposit-taking franchise, as well as 

Bank and Canadian Western Trust, as well as debt capital markets. Deposits 

deposits  raised  via  CWB  Trust  Services  and  Motive  Financial.  Increasing 

raised through deposit brokers are primarily insured, and the broker deposit 

the  level  of  branch-raised  business  and  personal  deposits  is  an  ongoing 

market  remains  an  efficient  and  liquid  source  of  funding.  Although  these 

strategic  focus  for  us  as  success  in  this  area  provides  the  most  reliable 

funds  are  subject  to  commissions,  this  cost  is  countered  by  a  reduced 

and  stable  sources  of  funding.  CWB’s  banking  branches  contributed 

dependence  on  a  more  extensive  branch  network  and  the  benefit  of 

approximately half of the increase in branch-raised deposits from last year, 

generating insured fixed term retail deposits over a wide geographic base. 

with Motive Financial contributing approximately one third of the increase 

Of  note,  we  actively  raise  only  fixed  term  deposits  through  this  funding 

and the remainder from CWB Trust Services. 

channel,  with  terms  to  maturity  between  one  and  five  years,  and  do  not 

CWB Trust Services raises deposits through notice accounts, including cash 

balances held in self-directed registered accounts as well as corporate trust 

deposits, and fixed term deposits through our CWB branch network. Motive 

Financial offers various deposit products to customers in all provinces and 

offer a High Interest Savings Account (HISA) product. Strong core deposit 

growth this year resulted in lower outstanding balances of broker-sourced 

deposits  compared  to  last  year.  Broker  deposits  comprised  32%  of  total 

deposits at year end, down from 35% in 2018.

territories except Quebec. Deposits in Motive Financial at October 31, 2019 

We  continue  to  invest  in  our  securitization  capabilities  and  utilize 

totaled  $797  million,  up  from  $305  million  last  year,  mainly  from  strong 

securitization funding through participation in lease securitization vehicles, 

growth in the Motive Savvy Savings account.

the  NHA  MBS  program  and  the  Canada  Mortgage  Bond  (CMB)  program. 

Consistent with our commercial focus, we generate a considerable portion 

of our branch-raised deposits from business clients that tend to hold larger 

balances compared to personal clients, which can increase the volatility of 

demand and notice deposits (see the Liquidity Management section of this 

MD&A).

OTHER ASSETS AND OTHER LIABILITIES

Fiscal 2019 funding from the securitization of leases, loans and mortgages 

was  $907  million  (2018  –  $1.2  billion),  including  $704  million  (2018  –  $1.1 

billion) of equipment leases and loans, and $203 million (2018 – $182 million) 

from participation in the CMB program.

Other assets at October 31, 2019 totaled $583 million (2018 – $ 579 million). 

Other liabilities totaled $713 million at October 31, 2019 (2018 – $725 million). 

Goodwill and intangible assets recorded on the balance sheet at October 

31, 2019 were $85 million (2018 – $85 million) and $174 million (2018 – $161 

million), respectively.

LIQUIDITY MANAGEMENT

Highlights of 2019

•  Maintained a prudent liquidity position and conservative investment 

•  Higher  balances  of  cash  and  securities  at  year  end  partly  reflect 

profile.

liquidity  requirements  related  to  the  subordinated  debenture 

•  Continued  to  enhance  reporting,  forecasting  and  control  activities 

redemption that occured early in fiscal 2020. 

for  both  liquidity  and  asset/liability  management  through  further 

execution of our Treasury Infrastructure Program, which will support 

the  implementation  of  a  more  robust  Funds  Transfer  Pricing  (FTP) 

framework. 

A  schedule  outlining  the  consolidated  securities  portfolio  at  October  31, 

•  specific investment criteria and procedures are in place; and,

2019  is  provided  in  Note  6  to  the  consolidated  financial  statements.  A 

conservative liquid asset profile is maintained by ensuring:

•  all investments are high quality and include government debt securities 

(both  Canadian  and  United  States  government  debt  securities),  short-

term money market instruments, and other marketable securities;

•  the Board Risk Committee, annually reviews and approves the structural 

interest  rate,  and  liquidity  and  funding  risk  policies  and  risk  appetite 

statements.

39

CWB Financial Group 2019 Annual ReportOur  comprehensive  liquidity  management  process  includes,  but  is  not 

•  monitor liability diversification and maturity profile;

limited to, the following priorities:

•  monitor deposit behaviour; 

•  maintain a pool of high-quality liquid assets;

•  maintain access to deposit and capital market funding sources; and, 

•  complete comprehensive liquidity scenario stress testing;

•  monitor microeconomic and macroeconomic factors and early warning 

•  monitor the quality of the cash and securities portfolio;

indicators.

Table 18 - Liquid Assets
($ thousands)

Cash and non-interest bearing deposits with financial institutions

 $ 

116,963 

 $ 

73,822 

 $ 

43,141 

2019

2018

Change 
from 2018

Deposits with regulated financial institutions

Cheques and other items in transit

Total Cash Resources

Government of Canada, provincial and municipal debt, term to maturity 1 year or less

Government of Canada, provincial and municipal debt, term to maturity more than 1 year

NHA mortgage-backed securities(1)

Other debt securities

Securities purchased (sold) under resale agreements

 293,856 

 5,023 

 415,842 

 1,071,125 

 738,872 

 394,342 

 191,046 

 10,401 

 26,825 

 52,574 

 153,221 

 377,657 

 1,469,984 

 330,599 

 143,536 

 (95,126)

Total Securities Sold Under Repurchase Agreements and Marketable Securities

 2,405,786 

 2,226,650 

 267,031 

 (47,551)

 262,621 

 693,468 

 (731,112)

 63,743 

 47,510 

 105,527 

 179,136 

Total Liquid Assets

Total Assets
Liquid Assets as a Percentage of Total Assets

Total Cash and Securities
Cash and Securities as a Percentage of Total Assets

Total Deposit Liabilities
Liquid Assets as a Percentage of Total Deposit Liabilities

 $ 

2,821,628 

 $  31,424,235 

 $ 

 $ 

2,379,871 

 $ 

441,757 

29,021,463 

 $  2,402,772 

 9% 

 8% 

 100 bp(2)

 $ 

2,475,415 

 $ 

2,237,973 

 $ 

237,442 

 8% 

 8% 

 - bp(2)

 $ 

25,351,361 

 $  23,699,957 

 $ 

1,651,404 

 11% 

 10% 

 100 bp

Includes securitized mortgages that were not transferred to third parties. These are reported in loans at amortized cost on the consolidated balance sheets.

(1) 
(2)  bp – basis points.

Liquid assets, as defined by OSFI, comprised of cash, deposits, securities 

Additional  sources  of  liquidity  and  funding  in  2019  included  $907  million 

sold  under  repurchase  agreements  and  marketable  debt  securities 

(2018  –  $1.2  billion)  from  the  securitization  of  leases  and  mortgages, 

totaled $2.8 billion at October 31, 2019 (2018 – $2.4 billion). Liquid assets 

including  $837  million  (2018  –  $608  million)  of  residential  mortgages 

represented  9%  (2018 –  8%)  of  total  assets  and  11%  (2018 –  10%)  of  total 

which  represent  utilization  of  our  NHA  MBS  allocation  and  $203  million 

(2018 –  $182  million)  from  participation  in  the  CMB  program.  Sources  of 

incremental  new  funding  included  branch-raised  deposits,  issuances  of 

senior  deposit  notes,  subordinated  debentures  and  preferred  shares,  as 

well  as  securitization  activity.  A  summary  of  all  outstanding  deposits  by 

contractual maturity date is presented in the two following tables.

deposit liabilities at year end.

Our liquidity management is based on an internal stressed cash flow model, 

with the level of cash and securities driven primarily by the term structure 

of  both  assets  and  liabilities,  and  the  liquidity  structure  of  liabilities.  The 

composition  of  total  liquid  assets  supports  ongoing  compliance  with  the 

OSFI Liquidity Adequacy Requirements guideline. Higher balances of cash 

and  securities  at  year  end  partly  reflect  liquidity  requirements  related  to 

the planned subordinated debenture redemption that occured in early fiscal 

2020. Other key changes in the composition of liquid assets at October 31, 

2019 compared to the prior year include:

•  maturities within one year comprise 59% (2018 – 39%);

•  Government  of  Canada,  provincial  and  municipal  debt  securities  and 

unencumbered NHA MBS comprise 78% (2018 – 92%);

•  deposits with regulated financial institutions comprise 15% (2018 – 6%); 

and,

•  other  marketable  securities  and  securities  sold  under  repurchase 

agreements comprise 7% (2018 – 2%).

40

CWB Financial Group 2019 Annual Report 
 
Table 19 - Deposit Maturities Within One Year
($ millions)

October 31, 2019

Demand deposits

Notice deposits

Deposits payable on a fixed date

Total

October 31, 2018 Total

Table 20 - Total Deposit Maturities
($ millions)

Within

1 Month

1 to 3

Months

3 Months

Cumulative

to 1 Year Within 1 Year

 $ 

750 

 $ 

- 

 $ 

- 

 $ 

 6,963 

 685 

 193 

 1,261 

 717 

 4,748 

8,398 

 $ 

1,454 

 $ 

5,465 

 $ 

750 

 7,873 

 6,694 

15,317 

8,201 

 $ 

1,216 

 $ 

4,285 

 $ 

13,702 

 $ 

 $ 

October 31, 2019

Demand deposits

Notice deposits

Deposits payable on a fixed date

Total

October 31, 2018 Total

 $ 

 $ 

Within 
1 Year

1 to 2 
Years

2 to 3
Years

3 to 4
Years

4 to 5
Years

More than
5 Years

 $ 

750 

 $ 

 7,873 

 6,694 

 $ 

- 

 - 

 $ 

- 

 - 

 $ 

- 

 - 

 $ 

- 

 - 

 5,013 

 2,242 

 1,793 

 986 

15,317 

 $ 

5,013 

 $ 

2,242 

 $ 

1,793 

 $ 

986 

 $ 

Total

750 

 7,873 

 16,728 

25,351 

- 

 - 

 - 

- 

 $ 

 $ 

13,702 

 $ 

3,831 

 $ 

3,345 

 $ 

1,321 

 $ 

1,501 

 $ 

- 

 $ 

23,700 

A breakdown of deposits by source is provided in Table 17. Target limits by 
source have been established as part of the overall liquidity policy and are 
monitored regularly to ensure an acceptable level of funding diversification 
is  maintained.  We  continue  to  develop  and  implement  strategies  to 
compete for branch-raised deposits, and to strengthen this channel as the 
core source of funding. 

Deposits  raised  through  deposit  brokers  remain  an  effective  incremental 
funding  source.  Senior  and  bearer  deposit  notes  raised  in  the  capital 
markets provide a further source of funding and liquidity. 

A summary of the subordinated debentures outstanding is presented in the 
following table:

Table 21 - Subordinated Debentures Outstanding
($ thousands) 

Non-NVCC subordinated debentures
NVCC subordinated debentures

Interest
Rate

 Maturity 
 Date 

 Earliest Date 
 Redeemable 
 by CWB at Par 

3.463%(1)
3.668%(2)

December 17, 2024
June 11, 2029

December 17, 2019
June 11, 2024

 $ 

Par Value

250,000 
 250,000 

(1)  These conventional debentures had a 12-year term with a fixed interest rate for the first seven years. Thereafter, if not redeemed the interest rate would have reset quarterly at the 3-month Canadian Dollar Offered Rate (CDOR) plus 160 basis  

points. All of the outstanding 3.463% non-NVCC subordinated debentures were redeemed on November 18, 2019 at an aggregate amount of $253,900, representative of the early redemption value plus accrued interest.

(2)  These conventional debentures have a 10-year term with a fixed interest rate for the first five years. Thereafter, the interest rate will be reset quarterly at the 3-month CDOR plus 199 basis points.

In  addition  to  deposit  liabilities  and  subordinated  debentures,  we  have 

notional  debt  securities  related  to  the  securitization  of  loans,  leases  and 

mortgages  to  third  parties  (refer  to  Note  9  and  16  of  the  consolidated 

financial statements for additional information).

41

CWB Financial Group 2019 Annual Report 
CAPITAL MANAGEMENT

Highlights of 2019

•  We  expect  to  submit  final  application  and  receive  regulatory 

•  Repurchased  1.8  million  common  shares  on  the  open  market  at  a 

approval in fiscal 2020 for transition to the AIRB approach for capital 

weighted average price of $27.08 per share under the normal course 

and risk management. 

issuer bid (NCIB) which terminated on September 30, 2019. 

•  Very strong Basel III CET1 regulatory capital ratio of 9.1% under the 

•  Launched a new NCIB authorizing the purchase for cancellation up 

Standardized approach for calculating risk-weighted assets.

to 1.7 million common shares, terminating on September 30, 2020. 

•  Cash dividends of $1.08 per share paid to common shareholders, up 8%

•  Reset  the  fixed  rate  non-cumulative  cash  dividend  for  Series  5 

•  Very conservative Basel III leverage ratio of 8.3%, compared to the 

preferred shares to 4.301% per annum.

regulatory  minimum  of  3.0%,  where  a  higher  ratio  indicates  lower 

•  Issued  $125  million  five-year  rate  reset  non-viability  contingent 

leverage. 

capital (NVCC) First Preferred Shares Series 9. 

•  Issued $250 million of NVCC subordinated debentures due June 11, 

2029. 

Subsequent Highlights

•  On  December  4,  2019,  the  Board  of  Directors  declared  a  cash 

•  Redeemed all $250 million of outstanding non-NVCC subordinated 

dividend  of  $0.28  per  common  share,  unchanged  from  the  prior 

debentures on November 18, 2019.

quarter  and  up  8%  from  the  dividend  declared  in  the  same  period 

last  year.  The  Board  also  declared  preferred  share  cash  dividends 

of $0.2688125 per Series 5, $0.390625 per Series 7, and $0.375 per 

Series 9.

This year we repositioned CWB’s capital structure to both optimize our cost 
of capital and support ongoing profitable growth and strategic execution. 
We issued $125 million of new Series 9 preferred shares and reset the rate 
on outstanding Series 5 preferred shares to lower the cost. We issued $250 
million  of  NVCC  subordinated  debentures,  and  subsequent  to  year  end, 
redeemed all $250 million of non-NVCC subordinated debentures. We also 
repurchased 1,829,944 common shares on the open market at a weighted 
average price of $27.08 per common share under the NCIB which terminated 
on September 30, 2019. We launched a new NCIB authorizing the purchase 
for cancellation up to 1,740,000 common shares, representing approximately 
2%  of  the  issued  and  outstanding  common  shares,  terminating  on 
September 30, 2020. 

We manage capital in accordance with policies and plans that are regularly 
reviewed and approved by the Board Risk Committee. Capital management 
takes 
into  account  forecasted  capital  needs  with  consideration  of 
anticipated  profitability,  asset  growth,  market  and  economic  conditions, 
regulatory  changes,  and  common  and  preferred  share  dividends.  The 
overriding goal is to remain well-capitalized in order to protect depositors, 
and  provide  capacity  for  internally  generated  growth  and  strategic 
opportunities that do not otherwise require accessing the capital markets, 
all  while  providing  a  satisfactory  return  for  common  shareholders.  We 
have  implemented  an  ICAAP  to  establish  target  capital  levels  deemed 
prudent to effectively manage risks, including potential capital shocks from 
unexpected macroeconomic and/or CWB-specific events.

We  provide  a  share  incentive  plan  to  officers  and  employees  who  are  in 
a  position  to  materially  impact  the  longer  term  financial  success  of  the 
organization,  as  measured  by  overall  profitability,  earnings  growth,  share 
price appreciation and dividends. Note 18 to the 2019 annual consolidated 
financial  statements  details  the  number  of  options  outstanding,  the 
weighted average exercise price and the amounts exercisable at year end. 

Holders  of  CWB  common  shares  and  all  series  of  preferred  shares  are 
deemed  eligible  by  the  Board  and  offered  the  choice  to  direct  cash 

42

dividends paid toward the purchase of common shares through a dividend 
reinvestment  plan  (DRIP).  Further  details  regarding  CWB’s  DRIP  are 
available at https://www.cwb.com/investor-relations. 

We complied with all internal and external capital requirements in 2019. 

AIRB TRANSITION PLAN

Our  project  continues  in  support  of  an  application  to  OSFI  for  transition 
to the AIRB methodology for capital and risk management. In the second 
quarter of 2019, we revised our expected date to submit our final application 
from  2019  to  2020.  This  change  reflected  the  iterative  and  conservative 
approach we have undertaken to achieve this transformational milestone, 
which we expect to create meaningful and lasting value for shareholders. 
We continue to expect to receive regulatory approval to transition in 2020.

Transition to the AIRB approach will put us on more equal footing with our 
competition and increase our addressable market. It will add risk sensitivity 
to  our  framework  for  capital  management,  increase  risk  quantification 
processes,  improve  risk-based  pricing  capabilities  and  economic  capital 
estimations,  improve  stress  testing  capabilities  and  enhance  our  ICAAP. 
These  improved  risk  management  capabilities  will  better  equip  CWB  to 
allocate  resources  to  target  business  segments  that  generate  the  most 
attractive risk-adjusted returns. 

Our  AIRB  transition  project  is  comprised  of  several  discrete  phases, 
including:  establishment  of  formalized  project  governance;  creation  of 
models  including  data  collection,  development  and  testing,  deployment, 
operationalization  and  use  test;  model  validation;  and,  submission  of  the 
final application to OSFI. All material AIRB models and related scorecards 
have  been  deployed  into  the  business,  with  ongoing  enhancement  of 
existing models underway. 

Further development of ERM function is also ongoing, including: three lines 
of defence enhancement, stress testing capabilities, and economic capital 
estimation. Implementation of CWB’s AIRB risk-weighted asset calculation 
and capital reporting tools continues.

CWB Financial Group 2019 Annual ReportBASEL III CAPITAL ADEQUACY ACCORD

OSFI  requires  Canadian  financial  institutions  to  manage  and  report 

On October 30, 2018, OSFI revised its securitization framework to reflect 

regulatory  capital  in  accordance  with  the  Basel  III  capital  management 

the  adoption  of  the  BCBS’  Revisions  to  the  Securitisation  Framework  and 

framework.  We  currently  report  regulatory  capital  ratios  using  the 

Capital  Treatment  for  Short-term  “Simple,  Transparent  and  Comparable” 

Standardized approach for calculating risk-weighted assets, which requires 

Securitisations.  The  new  requirements  were  effective  November  1, 

CWB  to  carry  significantly  more  capital  for  certain  credit  exposures 

2018,  however  OSFI  provided  transitional  arrangements  for  transactions 

compared  to  requirements  under  the  AIRB  methodology.  For  this  reason, 

undertaken  before  January  1,  2019.  In  addition,  OSFI  allowed  a  one-year 

regulatory capital ratios of banks that utilize the Standardized approach are 

grandfathering  of  the  securitization  framework  for  all  exposures  held  at 

not directly comparable with the large Canadian banks and other financial 

October  31,  2018.  Upon  adoption  of  the  revised  guidelines,  there  was  no 

institutions  that  utilize  the  AIRB  methodology.  CWB’s  required  minimum 

material impact to CWB’s capital ratios.

regulatory  capital  ratios,  including  a  250  basis  point  capital  conservation 

buffer, are 7.0% common equity Tier 1 (CET1), 8.5% Tier 1 and 10.5% Total 

capital.

On October 30, 2018, OSFI also revised its guidelines to incorporate the new 

BCBS  Standardized  approach  methodologies  for  measuring  counterparty 

credit risk and capital requirements for exposures to central counterparties. 

With  very  strong  capital  ratios  of  9.1%  CET1,  10.7%  Tier  1  and  12.8%  Total 

The adoption required over-the-counter derivative exposures to be reflected 

capital  at  October  31,  2019,  CWB  is  well  positioned  to  create  value  for 

under the new Standardized Approach for Measuring Counterparty Credit 

shareholders  through  a  range  of  capital  deployment  options  consistent 

Risk (SA-CCR), instead of the previous methodology based on the current 

with  our  balanced  growth  strategic  objectives.  Ongoing  support  and 

exposure method. The adoption of these guidelines had no material impact 

development of each of CWB’s core businesses will remain a key priority, 

to CWB’s capital ratios.

and  we  will  continue  to  evaluate  potential  strategic  acquisitions.  CWB’s 

Basel III leverage ratio of 8.3% at year end remains very strong. 

On  October  30,  2018,  OSFI  published  its  updated  Leverage  Requirements 

Guideline, effective for November 1, 2018. The revisions align the leverage 

The  Basel  Committee  on  Banking  Supervision  (BCBS)  finalized  Basel  III 

guideline with OSFI’s 2019 adoption of the BCBS standard on SA-CCR and 

reforms in fiscal 2017, with an effective date of January 2022. The final Basel 

the revisions to the securitization framework discussed above. 

III reforms included adjustments to the calculation of risk-weighted assets 

(RWAs), which more specifically included changes to both the standardized 

approach  (SA)  and  internal  ratings  based  (IRB)  approach  to  credit  risk, 

operational  risk,  and  credit  valuation  adjustments  as  well  as  to  the  AIRB 

capital  floors.  The  reforms  are  mainly  intended  to  reduce  the  variability 

in  capital  levels  and  to  address  a  number  of  weaknesses  in  the  existing 

capital framework. OSFI is currently engaged in a consultation process with 

interested stakeholders on its proposed policy direction and its timelines for 

implementation of the final Basel III reforms in Canada.

On  November  20,  2018,  OSFI  also  finalized  the  Leverage  Ratio  Disclosure 

Requirements  guideline,  effective  for  November  1,  2018.  The  adoption  of 

these guidelines had no material impact to CWB’s leverage ratio. 

On  July  11,  2019,  OSFI  released  a  discussion  paper  titled  Advancing 

Proportionality:  Tailoring  Capital  and  Liquidity  Requirements  for  Small 

and  Medium-Sized  Deposit  Taking  Institutions.  OSFI  launched  a  public 

consultation  process  on  the  discussion  paper  and  is  now  considering  the 

submissions.

Table 22 - Capital Structure and Regulatory Ratios at Year End
($ thousands)

Regulatory Capital, Net of Deductions

Common equity Tier 1

Tier 1

Total

Capital Ratios

Common equity Tier 1

Tier 1

Total

Leverage Ratio

(1)  bp – basis points.

2019

2018

Change from
2018

 $  2,302,551 

 $  2,153,019 

 $ 

149,532 

 2,692,714 

 3,232,807 

 2,418,231 

 2,788,048 

 274,483 

 444,759 

 9.1% 

 10.7 

 12.8 
 8.3 

 9.2% 

 10.3 

 11.9 
 8.0 

 (10) bp

 40 

 90 
 30 

Our very strong CET1 capital ratio of 9.1% compares to 9.2% last year. The 

partially offset by the items noted above, as well as the fact that a portion 

impacts  of  earnings  net  of  dividends,  the  IFRS  9  transitional  adjustment 

of  the  $250  million  of  non-NVCC  subordinated  debentures  outstanding 

to  opening  retained  earnings  and  positive  other  comprehensive  income 

during the year was not included in Total capital in 2019. At 8.3% (8.0% as 

were  more  than  offset  by  the  combined  impact  of  strong  risk-weighted 

at October 31, 2018), the Basel III leverage ratio remains very conservative. 

asset growth, and common shares repurchased under the NCIB. The Tier 

1  and  Total  capital  ratios  increased  40  basis  points  and  90  basis  points, 

respectively, primarily reflecting the issuance of $125 million NVCC Series 9 

Preferred Shares and $250 million of NVCC subordinated debentures, 

43

CWB Financial Group 2019 Annual ReportTable 23 - Regulatory Capital
($ thousands)

Common Equity Tier 1 Capital Instruments and Reserves

Directly issued qualifying common share capital plus related share-based payment reserve

 $ 

756,279 

 $ 

768,638 

As at 
October 31
2019

As at 
October 31
2018

Retained earnings

Accumulated other comprehensive income and other reserves

Common equity Tier 1 capital before regulatory adjustments
Regulatory adjustments to Common equity Tier 1(1)

Common equity Tier 1 capital

Additional Tier 1 Capital Instruments

Directly issued capital instruments qualifying as Additional Tier 1 instruments

Additional Tier 1 instruments issued by subsidiaries and held by third parties

Additional Tier 1 capital

Tier 1 capital

Tier 2 Capital Instruments and Allowances

Directly issued capital instruments

Directly issued capital instruments subject to phase out from Tier 2(2)

General allowance for credit losses

Tier 2 instruments issued by subsidiaries and held by third parties

Tier 2 capital before regulatory adjustments

Total capital

 1,785,273 

 (8,600)

 2,532,952 
 (230,401)

 2,302,551 

 1,649,196 

 (48,962)

 2,368,872 
 (215,853)

 2,153,019 

 390,000 

 265,000 

 163 

 390,163 

 2,692,714 

 212 

 265,212 

 2,418,231 

 248,494 

 202,500 

 89,061 

 38 

 - 

 250,000 

 119,766 

 51 

 540,093 

 369,817 

 $  3,232,807 

 $  2,788,048 

(1)  CET1 deductions include goodwill and intangible assets, net of related tax.
(2)  The 2019 inclusion of non-qualifying capital instruments in regulatory capital under Basel III is capped at 30% (2018 – 40%) of the balance of non-common equity instruments outstanding at January 1, 2013. At October 31, 2019, $47,500  

(2018 – nil) was excluded from Total regulatory capital related to outstanding non-NVCC subordinated debentures.

Cash,
Securities
and Resale
Agreements

As at October 31, 2019

Loans

Other
Items

Total

Risk-
Weighted
Assets

 $ 

94,491 

 $  17,689,942 

 $ 

 1,852,338 

 426,966 

 9,297 

 51 

 65,086 

 5,690,445 

 - 

 - 

 18,292 

 - 

 - 

 - 

 - 

 - 

 184,947 

 3,331,350 

 - 

 339,641 

 - 

 114,690 

 162,182 

 - 

 242,186 

 - 

 47,690 

 511,431 

- 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 $ 

17,784,433 

 $  17,708,342 

 1,861,635 

 427,017 

 1,859 

 77,370 

 5,755,531 

 1,667,224 

 184,947 

 125,144 

 3,331,350 

 2,538,663 

 18,292 

 339,641 

 114,690 

 162,182 

 47,690 

 753,617 

 18,292 

 335,935 

 1,433,625 

 800,856 

 17,989 

 476,994 

 $ 

 $ 

2,457,173 

 $  27,650,041 

2,174,038 

 $  25,443,612 

 $ 

 $ 

673,811 

 $  30,781,025 

 $  25,202,293 

689,488 

 $  28,307,138 

 $  23,486,242 

Table 24 - Risk-Weighted Assets
($ thousands)

Corporate

Sovereign

Bank

Retail residential mortgages

Other retail

Excluding small business entities

Small business entities

Equity

Undrawn commitments

Operational risk

Securitization risk

Derivative exposures

Other 

As at October 31, 2019

As at October 31, 2018

44

CWB Financial Group 2019 Annual Report 
Table 25 - Risk-Weighting Category 
($ thousands)

Retail residential mortgages

 1,067,378 

 - 

 4,641,167 

 1,852,338 

 9,297 

 40,376 

 386,589 

 - 

 - 

Corporate

Sovereign

Bank

Other retail

Excluding small 

 business entities

Small business entities

Equity

Undrawn commitments

Operational risk

Securitization risk

Derivative exposures

0%

20%

35%

50%

75%

100%

As at October 31, 2019

150% and
greater

Balance

Weighted

 $ 

30,938   $  89,078   $ 

-   $  10,065   $ 

-  $  17,592,067   $  62,285   $  17,784,433   $  17,708,342 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 52 

 - 

 - 

 1,861,635 

 427,017 

 1,859 

 77,370 

 19,937 

 25,422 

 1,627 

 5,755,531 

 1,667,224 

 166,793 

 1 

 9 

 184,947 

 125,144 

 3,188,703 

 102,804 

 29,401 

 3,331,350 

 2,538,663 

 - 

 18,292 

 15,000 

 324,553 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 88 

 114,690 

 162,182 

 687 

 48,520 

 344,175 

 37,666 

 18,292 

 339,641 

 114,690 

 162,182 

 47,690 

 753,617 

 18,292 

 335,935 

 1,433,625 

 800,856 

 17,989 

 476,994 

 17,972 

 9,287 

 172 

 1,155 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 47,003 

 5,164 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

Other 

 318,092 

As at October 31, 2019

 $  3,336,381   $  538,458   $  4,641,167   $  10,065   $  3,438,953  $  18,407,366   $  408,635   $  30,781,025   $  25,202,293 

As at October 31, 2018

 $  3,052,548   $  188,388   $  4,412,605   $  5,023   $  3,133,833   $ 

17,159,188   $  355,553   $  28,307,138   $  23,486,242 

FINANCIAL INSTRUMENTS AND OTHER INSTRUMENTS

As  a  financial  institution,  most  of  CWB’s  balance  sheet  is  comprised  of 

Further  information  on  how  the  fair  value  of  financial  instruments  is 

financial  instruments  and  the  majority  of  net  income  results  from  gains, 

determined is included in the Financial Instruments Measured at Fair Value 

losses, income and expenses related to the same.

discussion in the Accounting Policies and Estimates section of this MD&A.

Financial  assets  include  cash  resources,  securities,  securities  purchased 

Income and expenses are classified as to source, either securities or loans 

under resale agreements, loans, derivative financial instruments and certain 

for income, and deposits or debt for expense. Gains (losses) on the sale of 

other  assets.  Financial  liabilities  include  deposits,  securities  sold  under 

securities,  net  and  fair  value  changes  in  certain  derivatives  are  classified 

repurchase agreements, derivative financial instruments, debt and certain 

to  non-interest  income.  Contingent  consideration  fair  value  changes  are 

other liabilities.

classified  as  acquisition-related  fair  value  changes  in  the  consolidated 

statements of income. 

The  use  of  financial  instruments  exposes  CWB  to  credit,  liquidity  and 

market  risk.  A  discussion  of  how  these  are  managed  can  be  found  in  the 

Risk Management section of this MD&A. 

DERIVATIVE FINANCIAL INSTRUMENTS

More detailed information on the nature of derivative financial instruments 

is shown in Note 12 to the consolidated financial statements. The notional 

amounts  of  derivative  financial  instruments  are  not  reflected  on  the 

consolidated balance sheets.

45

CWB Financial Group 2019 Annual ReportTable 26 - Derivative Financial Instruments
($ thousands)

Notional Amounts

Interest rate swaps designated as cash flow hedges(1)

Foreign exchange contracts not designated as accounting hedges(2)

Interest rate swaps designated as fair value hedges(3)

Bond forwards designated as cash flow hedges(4)

Equity swaps designated as cash flow hedges(5)
Equity swaps not designated as accounting hedges(6)

Total

2019

2018

 $  6,828,000 

 $  4,908,000 

 270,913 

 39,746 

 20,000 

 19,268 

 5,319 

 189,128 

 - 

 15,000 

 18,285 

 5,842 

 $ 

7,183,246 

 $ 

5,136,255 

(1)  CWB receives interest at a fixed contractual rate and pays interest on the one-month (30-day) Canadian Bankers’ Acceptance rate. Interest rate swaps designated as accounting cash flow hedges outstanding at October 31, 2019 mature  

between November 2019 and September 2024.

Interest rate swaps designated as accounting fair value hedges outstanding at October 31, 2019 mature in August and December 2022.

(2)  Foreign exchange contracts outstanding at October 31, 2019 mature between November 2019 and April 2020.
(3) 
(4)  Bond forward contracts outstanding at October 31, 2019 mature in December 2019.
(5)  Equity swaps designated as accounting hedges outstanding at October 31, 2019 mature between June 2020 and June 2022.
(6)  Equity swaps not designated as accounting hedges outstanding at October 31, 2019 mature in June 2020.

The active use of interest rate contracts remains an integral component to 

the  counterparty.  As  part  of  our  structural  Market  Risk  Policy  the  use  of 

manage the interest rate gap position. Derivative financial instruments are 

derivative financial instruments are approved, reviewed and monitored on 

entered into only for CWB’s own account. We do not act as an intermediary 

a regular basis by Asset Liability Committee (ALCo), and are reviewed and 

in derivatives markets. Transactions are entered into on the basis of industry 

approved by the Board Risk Committee no less than annually. 

standard  contracts  with  approved  counterparties  subject  to  periodic  and 

at least annual review, including an assessment of the credit worthiness of 

OFF-BALANCE SHEET 

Off-balance  sheet  items  include  assets  under  administration  and  assets 

Other  off-balance  sheet  items  are  comprised  of  standard  industry  credit 

under management. Total assets under administration, which are comprised 

instruments  (guarantees,  standby  letters  of  credit  and  commitments  to 

of trust assets under administration, third-party leases under administration, 

extend credit). We do not utilize, nor do we have exposure to, collateralized 

and mortgages under service agreements, totaled $9.3 billion at October 

debt  obligations  or  credit  default  swaps.  For  additional  information 

31, 2019 (2018 – $8.4 billion). 

regarding other off-balance sheet items refer to Note 20 of the consolidated 

Assets under management held within CWB Wealth Management, including 

CWB McLean & Partners Wealth Management, were $2.1 billion at year end 

(2018 – $2.1 billion).

financial statements.

46

CWB Financial Group 2019 Annual Report 
SUMMARY OF QUARTERLY RESULTS AND FOURTH QUARTER

QUARTERLY RESULTS

The financial results for each of the last eight quarters are summarized in 

Detailed  MD&A  along  with  unaudited  interim  consolidated  financial 

Table  27.  In  general,  our  performance  reflects  a  consistent  growth  trend, 

statements for each quarter, except for the fourth quarters, are available for 

although  the  second  quarter  contains  three  fewer  revenue-earning  days, 

review on SEDAR at www.sedar.com and on our website at www.cwb.com. 

and two fewer days during leap years. Non-interest income includes gains 

Copies of the quarterly reports to shareholders can also be obtained, free 

on  sale  related  to  the  CWT  strategic  transactions  of  $0.6  million,  $0.4 

of charge, by contacting InvestorRelations@cwbank.com.

million and $3.0 million in the fourth, third and first quarters of fiscal 2018, 

respectively.

Among other things, quarterly results can also fluctuate from the recognition 

of periodic income tax items.

Table 27 - Quarterly Financial Highlights(1)
($ thousands, except per share amounts)

Results from Operations
Net interest income

Non-interest income

Total revenue

Pre-tax, pre-provision income 

Common shareholders' net income

Earnings per common share

Basic

Diluted

Adjusted cash

Return on common

shareholders’ equity

Adjusted return on common

shareholders’ equity

Return on assets

Efficiency ratio

Net interest margin

Operating leverage

Provision for credit losses on total loans 

Q4

2019(2)

Q3

Q2

Q1

Q4

2018

Q3

Q2

Q1

 $  201,439 

 $  199,746 

 $ 

191,057 

 $  193,342 

 $ 

189,093 

 $  186,644 

 $ 

177,986 

 $ 

171,267 

 19,414 

 18,738 

 18,711 

 19,097 

 19,473 

 18,345 

 18,600 

 220,853 

 218,484 

 209,828 

 212,439 

 208,566 

 204,989 

 196,586 

 114,390 

 67,512 

 116,975 

 70,964 

 111,692 

 61,965 

 118,073 

 66,499 

 111,182 

 64,501 

 110,695 

 62,362 

 107,247 

 60,464 

 0.77 

 0.77 

 0.78 

 0.81 

 0.81 

 0.82 

 0.71 

 0.71 

 0.74 

 0.75 

 0.75 

 0.80 

 0.73 

 0.72 

 0.78 

 0.70 

 0.70 

 0.75 

 0.68 

 0.68 

 0.73 

 21,950 

 193,217 

 107,064 

 61,929 

 0.70 

 0.69 

 0.75 

 10.6%

 11.3%

 10.5%

 11.1%

 11.1%

 10.8%

 11.1%

 11.1%

 10.7 

 0.86 

 48.2 

 2.55 

 (3.4)

 11.4 

 0.92 

 46.5 

 2.60 

 (1.1)

 11.0 

 0.85 

 46.8 

 2.63 

 (3.1)

 11.9 

 0.90 

 44.4 

 2.61 

 0.4 

 11.9 

 0.89 

 46.7 

 2.61 

 0.1 

 11.7 

 0.88 

 46.0 

 2.64 

 (1.4)

 12.0 

 0.89 

 45.4 

 2.61 

 5.4 

 12.0 

 0.91 

 44.6 

 2.52 

 3.9 

as a percentage of average loans

 0.19 

 0.19 

 0.23 

 0.24 

 0.19 

 0.21 

 0.20 

 0.18 

Provision for credit losses on impaired

loans as a percentage of average loans

 0.18 

 0.22 

 0.22 

 0.22 

 0.19 

 0.22 

 0.20 

 0.16 

(1)  See page 20 for a discussion of non-IFRS measures.
(2)  Amounts for fiscal 2019 have been prepared in accordance with IFRS 9 (refer to Notes 1 and 2 of the 2019 audited annual financial statements). Fiscal 2018 comparatives have been prepared in accordance with IAS 39 and have not been  

restated.

47

CWB Financial Group 2019 Annual Report 
FOURTH QUARTER OF 2019

Overview of Operations

Q4 2019 VS. Q4 2018

ADJUSTED ROE AND ROA

Common shareholders’ net income of $68 million and pre-tax, pre-provision 

The  fourth  quarter  adjusted  ROE  of  10.7%  was  120  basis  points  lower 

income of $114 million were up 5% and 3%, respectively. Total revenue of 

compared  to  the  same  period  last  year.  The  change  mainly  reflects  10% 

$221 million was up 6% from last year, including a 7% increase in net interest 

growth  of  average  common  shareholders’  equity  from  the  fourth  quarter 

income. Higher net interest income reflects solid 8% loan growth, partially 

last year, with an increase in accumulated other comprehensive income and 

offset  by  a  six  basis  point  decrease  in  net  interest  margin  to  2.55%.  Net 

retained earnings growth, partially offset by the impact of common shares 

interest margin declined as higher asset yields and favourable changes in 

purchased for cancellation, compared to a  1% reduction in fourth quarter 

funding mix were more than offset by increased funding costs and changes 

adjusted common shareholders net income.

Adjusted  ROE  was  70  basis  points  lower  on  a  sequential  basis,  mainly 

reflecting  4%  lower  adjusted  net  income  this  quarter  and  2%  growth  in 

average common shareholders’ equity.

The fourth quarter return on assets (ROA) of 0.86% was three basis points 

lower than the prior year as growth of net income was outpaced by growth 

of average assets. ROA was down six basis points from the prior quarter, 

reflecting the same factors. 

EFFICIENCY RATIO

The fourth quarter efficiency ratio of 48.2%, which measures adjusted non-

interest expenses divided by total revenue, compares to 46.7% in the same 

period last year and 46.5% in the previous quarter. Compared to last year 

and last quarter, revenue growth was outpaced by growth of non-interest 

expenses, mainly reflecting continued investment in strategic execution. 

in  asset  mix.  Non-interest  income  of  $19  million  was  consistent  with  last 

year, with fourth quarter results in fiscal 2018 including $0.6 million of gains 

on sale related to the CWT strategic transactions. The IFRS 9 provision for 

credit losses on total loans as a percentage of average loans was 19 basis 

points.  Under  IAS  39,  provisions  for  credit  losses  represented  19  basis 

points in the fourth quarter of last year. Non-interest expenses were up 9%, 

reflecting investments to support continued growth and strategic execution, 

including increased advertising. Higher salaries and benefits comprised two 

thirds of the increase and primarily reflect additional hiring. Three quarters 

of  the  increase  in  premises  and  equipment  costs  related  to  technology 

investment.  Acquisition-related  fair  value  changes  were  $5  million  lower, 

reflecting completion of the earn-out period on February 28, 2019 for the 

contingent consideration related to the successful and accretive acquisition 

of CWB Maxium Financial. Preferred share dividends were $2 million higher. 

Diluted and adjusted cash earnings per common share of $0.77 and $0.78 

were up 7% and nil, respectively. The higher growth rate of diluted earnings 

per  common  share  primarily  reflects  no  acquisition-related  fair  value 

changes this quarter.

Q4 2019 VS. Q3 2019

Common  shareholders’  net  income  and  pre-tax,  pre-provision  income 

were  down  5%  and  2%,  respectively.  Total  revenue  was  up  1%.  Growth 

in  net  interest  income  of  1%  reflected  1%  loan  growth,  partially  offset  by 

a  five  basis  point  decrease  in  net  interest  margin.  Moderate  loan  growth 

partly  reflected  payouts  from  successful  project  completions  in  our  real 

estate  portfolio.  Within  net  interest  margin,  positive  changes  in  funding 

mix  from  higher  growth  in  demand  and  notice  deposits  was  more  than 

offset  by  changes  in  asset  mix,  lower  asset  yields  and  increased  funding 

costs. Non-interest income was up 4% and the provision for credit losses 

as  a  percentage  of  average  loans  was  unchanged.  Non-interest  expenses 

were  5%  higher,  reflecting  the  factors  noted  above.  The  fourth  quarter 

also  included  higher  consulting  fees  and  customary  seasonal  increases  in 

employee  training  and  community  investment.  Diluted  and  adjusted  cash 

earnings per common share were both down 5%.

48

CWB Financial Group 2019 Annual ReportACCOUNTING POLICIES AND ESTIMATES

CRITICAL ACCOUNTING ESTIMATES

CWB’s significant accounting policies are outlined in Note 1 to the audited 

FINANCIAL INSTRUMENTS MEASURED AT FAIR VALUE

consolidated  financial  statements  with  related  financial  note  disclosures 

by major caption. The policies discussed below are considered particularly 

important,  as  they  require  management  to  make  significant  estimates 

or  judgments,  some  of  which  may  relate  to  matters  that  are  inherently 

uncertain.

ALLOWANCE FOR CREDIT LOSSES

Cash  resources,  securities,  acquisition  contingent  consideration  and 

derivative financial instruments are  reported  on the consolidated balance 

sheets at fair value.

CWB  categorizes  its  fair  value  measurements  of  financial  instruments 

according  to  a  three-level  hierarchy.  Level  1  fair  value  measurements 

reflect unadjusted quoted prices in active markets for identical assets and 

An allowance for credit losses is maintained to absorb expected credit losses 

liabilities that CWB can access at the measurement date. Level 2 fair value 

for  both  performing  assets  and  impaired  assets  based  on  management’s 

measurements  were  estimated  using  observable  inputs,  including  quoted 

estimate at the balance sheet date and forward-looking information. Under 

market prices for similar assets or liabilities in active markets, quoted prices 

IFRS 9 effective November 1, 2018, the allowance for credit losses related 

for  identical  or  similar  assets  or  liabilities  in  inactive  markets,  and  model 

to performing and impaired assets is estimated using an ECL approach that 

inputs  that  are  either  observable  or  can  be  corroborated  by  observable 

represents the discounted probability-weighted estimate of cash shortfalls 

market data for substantially the full term of the assets or liabilities. Level 

expected to result from defaults over the relevant time horizon. To do this, 

3 fair value measurements were determined using one or more inputs that 

the ECL approach incorporates a number of underlying assumptions which 

are  unobservable  and  significant  to  the  fair  value  of  the  asset  or  liability. 

involve a high degree of management judgment and can have a significant 

Unobservable  inputs  are  used  to  measure  fair  value  to  the  extent  that 

impact on financial results. Significant key drivers impacting the estimation 

observable inputs are not available at the measurement date. 

of ECL, which are interrelated, include: 

•  changes in internal risk ratings attributable to a borrower or instrument 

reflecting changes in credit quality;

•  thresholds  used  to  determine  when  a  borrower  has  experienced  a 

significant increase in credit risk; and,

•  changes in forward-looking information, specifically related to variables 

to which the ECL models are calibrated.

The inputs and models used for estimating ECL may not always capture all 

emerging market conditions and as such, qualitative adjustments based on 

expert judgment that consider reasonable and supportable information may 

be incorporated. Changes in circumstances may cause future assessments 

of  credit  risk  to  be  significantly  different  than  current  assessments  and 

may  require  an  increase  or  decrease  in  the  allowance  for  credit  losses. 

Establishing a range for the allowance for credit losses is difficult due to the 

number of uncertainties involved. At October 31, 2019, our total allowance 

for  credit  losses  was  $115  million  which  includes  an  allowances  for  credit 

losses related to impaired assets of $ 26 million and an allowances for credit 

losses  related  to  performing  assets  of  $89  million.  Additional  information 

on the process and methodology for determining the allowance for credit 

losses under IFRS 9 and IAS 39 during fiscal 2019 and 2018, respectively, and 

the transition between the standards on November 1, 2018 can be found in 

the discussions of Credit Quality and Changes in Accounting Policies and 

Financial Statement Presentation, respectively, in this MD&A and in Note 1, 

2 and 8 to the consolidated financial statements.

49

CWB Financial Group 2019 Annual ReportThe following table summarizes the significant financial assets and liabilities recorded on the consolidated balance sheets at fair value.

Table 28 - Valuation of Financial Instruments
($ thousands)

As at October 31, 2019

Financial Assets

Cash resources

Securities

Securities purchased under resale agreements

Loans

Derivatives

Total Financial Assets

Financial Liabilities

Deposits

Securities sold under resale agreements

Debt

Derivatives

Total Financial Liabilities

As at October 31, 2018

Financial Assets

Cash resources

Securities

Loans

Derivatives

Total Financial Assets

Financial Liabilities

Deposits

Securities sold under repurchase agreements

Debt

Contingent consideration(1)

Derivative related

Total Financial Liabilities

Fair Value

Level 1

Level 2

Level 3

Valuation Technique

- 

 - 

 - 

- 

 - 

 $ 

415,842 

 $ 

139,876 

 $ 

275,966 

 $ 

 2,019,207 

 40,366 

 28,478,436 

 47,815 

 141,070 

 - 

 - 

 - 

 1,878,137 

 40,366 

 - 

 28,478,436 

 47,815 

 - 

 $  31,001,666 

 $ 

280,946 

 $  2,242,284 

 $  28,478,436 

 $  25,544,270 

 $ 

 29,965 

 2,444,034 

 14,016 

 $  28,032,285 

 $ 

- 

 - 

 - 

 - 

- 

 $  25,544,270 

 $ 

 29,965 

 2,444,034 

 14,016 

 $  28,032,285 

 $ 

Valuation Technique

- 

 - 

 - 

 - 

- 

Fair Value

Level 1

Level 2

Level 3

 $ 

153,221 

 $ 

144,019 

 $ 

9,202 

 $ 

 219,570 

 1,865,182 

 2,084,752 

 26,551,146 

 2,496 

 - 

 - 

 - 

 26,551,146 

 2,496 

 - 

 $  28,791,615 

 $ 

363,589 

 $ 

1,876,880 

 $  26,551,146 

 $  23,502,200 

 $ 

 95,126 

 1,942,472 

 29,814 

 69,581 

 $  25,639,193 

 $ 

- 

 - 

 - 

 - 

 - 

- 

 $  23,502,200 

 $ 

 95,126 

 1,942,472 

 - 

 69,581 

- 

 - 

 - 

 29,814 

 - 

 $  25,609,379 

 $ 

29,814 

(1)  The Level 3 financial liability at October 31, 2018 is related to the acquisition of CWB Maxium and the CWT strategic transactions. 

Notes 3, 5, 6, 7, 8, 12, 14, 16, 25 and 27 to the consolidated financial statements provide additional information regarding these financial instruments. 

50

CWB Financial Group 2019 Annual ReportCHANGES IN ACCOUNTING POLICIES AND 
FINANCIAL STATEMENT PRESENTATION

IFRS 9 FINANCIAL INSTRUMENTS

CWB adopted IFRS 9, which replaces IAS 39 for the fiscal year beginning 
November 1, 2018. As permitted by IFRS 9, we have not restated prior period 
comparative figures and have recognized an adjustment to opening retained 
earnings and accumulated other comprehensive income (AOCI) to reflect 
the application of the new requirements at the adoption date. For further 
details, refer to Notes 1 and 2 of the consolidated financial statements.

The  most  significant  impact  to  CWB  with  the  transition  to  IFRS  9  is 
the  introduction  of  an  ECL  approach  for  measuring  impairment  that  is 
applicable to financial assets measured at amortized cost, debt securities 
measured at FVOCI, and certain off-balance sheet loan commitments and 
financial  guarantee  contracts.  The  implementation  of  an  ECL  approach 
under IFRS 9, which results in allowances for credit losses being recognized 
on  financial  assets  regardless  of  whether  there  has  been  an  actual  loss 
event, is a significant change from the incurred loss model under IAS 39.

Under  IFRS  9,  we  refer  to  allowances  and  provisions  for  credit  losses  on 
impaired loans (Stage 3) and performing loans (Stages 1 and 2). Our specific 
allowances under IAS 39 are consistent with Stage 3 allowances for credit 
losses under IFRS 9, while the collective allowance under IAS 39 is replaced 

by Stage 1 and 2 allowances for credit losses under IFRS 9. 

IFRS 15 REVENUE FROM CONTRACTS WITH  
CUSTOMERS

IFRS  15  Revenue  from  Contracts  with  Customers  (IFRS  15)  was  issued  in 

May 2014, and replaces IAS 18 Revenue, IAS 11 Construction Contracts and 

related Interpretations. IFRS 15 provides a single, principles-based five-step 

model that applies to all contracts with customers. The standard excludes 

from  its  scope  revenue  arising  from  items  such  as  financial  instruments 

and  leases  as  these  fall  within  the  scope  of  other  IFRSs.  We  performed  a 

detailed analysis on each revenue stream that is within the scope of the new 

standard. We adopted IFRS 15 using the modified retrospective approach 

and  have  concluded  that  there  is  no  significant  impact  in  relation  to  the 

adoption of IFRS 15.

FUTURE CHANGES IN ACCOUNTING POLICIES

At  initial  application,  we  will  elect  the  modified  retrospective  option 

permitted by IFRS 16, in which the lessee recognizes the cumulative effect, 

if  any,  on  initial  application  in  retained  earnings  as  of  November  1,  2019, 

subject to allowable and elected practical expedients. On initial adoption, 

we  intend  to  use  the  following  recognition  exemptions  and  practical 

expedients, where applicable:

•  not apply the requirements of IFRS 16 to short-term and low value leases;

•  apply  a  single  discount  rate  to  a  portfolio  of  leases  with  reasonably 

similar characteristics;

•  exclude 

initial  direct  costs  relating  to  existing 

leases  from  the 

measurement of the right-of-use assets; 

•  rely on previous assessment of whether leases are onerous in accordance 

with  IAS  37  Provisions,  Contingent  Liabilities  and  Contingent  Assets, 

immediately  before  the  date  of  initial  application  as  an  alternative  to 

performing an impairment review; 

•  use  hindsight  to  determine  the  lease  term  where  the  lease  contracts 

contain options to extend or terminate the lease; and,

•  treat  existing  operating  leases  with  a  remaining  term  of  less  than  12 

months at November 1, 2019 as short-term leases.

We  have  completed  the  process  of  assessing  existing  contractual 

relationships  to  identify  leases  that  will  be  recorded  on  the  consolidated 

balance  sheets  upon  the  adoption  of  IFRS  16.  The  main  impact  for  CWB 

will  be  recognizing  right-of-use  assets  and  lease  liabilities  for  premises 

leases.  Currently,  premises  leases  are  classified  as  operating  leases, 

with  lease  expense  recorded  over  the  term  of  the  lease  with  no  asset  or 

liability recorded on the consolidated balance sheets. Based on preliminary 

assessments, we expect to recognize right-of-use assets of approximately 

$75 million to $85 million, lease liabilities of $90 million to $100 million and 

a  decrease  in  the  common  equity  Tier  1  capital  ratio  of  approximately  10 

basis points upon transition to IFRS 16. The adoption of IFRS 16 is expected 

to  have  a  nominal  impact  to  ongoing  profitability,  as  amortization  of 

right-of-use  assets  and  interest  expense  on  lease  liabilities  will  be  mostly 

offset  by  a  reduction  in  lease  expense  previously  recognized  in  premises 

and equipment expense. The recognition of interest expense on premises 

leases  will  marginally  contribute  to  net  interest  margin  compression.  The 

actual  impact  of  adopting  IFRS  16  on  November  1,  2019,  may  differ  from 

A  number  of  standards  and  amendments  have  been  issued  by  the 

these estimates as we continue to review our calculations and refine certain 

International  Accounting  Standards  Board  (IASB),  and  the  following 

inputs. 

changes may have an impact on our future financial statements. 

HEDGE ACCOUNTING

IFRS 16 LEASES

In  September  2019,  the  IASB  issued  amendments  to  hedge  accounting 

In January 2016, the IASB issued IFRS 16, which supersedes IAS 17 Leases 

requirements in IFRS 9, IAS 39 and IFRS 7 Financial Instruments: Disclosures 

(IAS 17). This standard provides principles for the recognition, measurement, 

which address the possible effects of uncertainties created by Inter-bank 

presentation and disclosure of leases. The standard sets out a single lessee 

Offered Rate (IBOR) reform. The amendments are effective for CWB’s fiscal 

accounting  model  for  all  leases  by  eliminating  the  distinction  between 

year beginning November 1, 2020 with early adoption permitted. CWB is in 

operating  and  financing  leases.  IFRS  16  requires  lessees  to  recognize  a 

the process of assessing the impact of these amendments.

right-of use asset and lease liability on the consolidated balance sheets for 

most leases. Lessees will also recognize depreciation expense on the right-

CONCEPTUAL FRAMEWORK FOR FINANCIAL REPORTING

of-use asset and interest expense on the lease liability in the consolidated 

In  March  2018,  the  IASB  issued  a  revised  version  of  the  Conceptual 

statements of income. Lessor accounting remains substantially unchanged 

Framework for Financial Reporting which assists the IASB in developing IFRS 

other  than  additional  disclosure  requirements.  IFRS  16  is  effective  for  our 

standards and serves as an accounting policy guide when no IFRS standard 

fiscal year beginning November 1, 2019.

There are two methods by which the new standard may be adopted: (1) a full 

retrospective approach with a restatement of all prior periods presented, or 

(2) a modified retrospective approach with a cumulative-effect adjustment 

recognized in opening retained earnings as of the date of adoption. 

applies.  The  amendments  provide  revised  definitions  and  recognition 

criteria  for  assets  and  liabilities,  and  guidance  on  different  measurement 

bases.  The  IASB  also  issued  amendments  to  IFRS  standards  to  refer  to 

the  revised  framework.  The  revisions  are  effective  for  CWB’s  fiscal  year 

beginning November 1, 2020 with early adoption permitted. CWB is in the 

process of assessing the impact of the revised framework.

51

CWB Financial Group 2019 Annual ReportRISK MANAGEMENT 

The shaded areas of this MD&A represent a discussion of risk management policies and procedures relating to credit, market and liquidity risks as 

required under IFRS, which permits these specific disclosures to be included in the MD&A. Therefore, the shaded areas presented on pages 52 to 68 

of this MD&A form an integral part of the audited consolidated financial statements for the year ended October 31, 2019.

CWB’S APPROACH TO RISK MANAGEMENT 

We  maintain  an 

integrated  and  disciplined  approach  to  risk 

include an effective balance of risk and reward. This requires that each 

management. Effective risk management supports the creation of long-

team  member  make  common-sense  business  decisions  by  assessing 

term  shareholder  value  by  providing  a  framework  to  optimize  capital 

risk and reward trade-offs considering our strategic objectives and risk 

management  and  risk-adjusted  capital  returns.  Our  risk  management 

appetite, along with regulatory and legal requirements. We consciously 

framework  guides  us  in  prudent,  balanced  and  measured  risk-taking 

accept risks to create long-term value for stakeholders and support the 

aligned with our balanced growth strategic objectives.

responsible  and  efficient  delivery  of  products  and  services  to  valued 

The  ERM  group  develops  and  maintains  our  risk  management 

framework. This framework encompasses risk culture, risk governance, 

•  Are aligned with CWB’s strategic objectives;

clients, provided those risks:

risk  appetite,  risk  policies,  and  risk  management  processes.  The 

framework  also  provides  independent  review  and  oversight  across 

the enterprise on risk-related issues. To achieve our balanced growth 

strategic objectives and our long-term goal to be the best full-service 

bank for business owners in Canada requires continuous consideration, 

understanding  and  responsible  management  of  all  key  risks  at  both 

the  strategic  and  operational  levels.  CWB’s  core  strategic  objectives 

•  Are  thoroughly  understood,  measured  and  managed  within  the 

confines of well-communicated risk tolerances, including the highest 

ethical standards; and, 

•  Serve the interests of stakeholders, including clients, shareholders, 

creditors, employees, regulators and communities.

Highlights of 2019 

We  undertook  further  enhancements  to  CWB’s  Risk  Management 

•  Continued  to  enhance  risk  analytics,  economic  forecasting,  and 

Framework 

in  2019  as  part  of  the  ongoing  development  and 

portfolio and systematic risk management capabilities;

implementation  of  our  risk  management  processes.  Key  initiatives 

included:

•  Significant  progress  of  CWB’s  multi-year  project  in  support  of  an 

application for transition to the AIRB approach for capital and risk 

management: 

 - We  plan  to  submit  our  final  application  and  expect  to  receive 

regulatory approval for transition in 2020 

 - We  developed,  operationalized,  and  enhanced  AIRB  models  and 

•  Further developed and matured CWB’s ERM function and the three 

lines  of  defence  framework  to  provide  consistent,  transparent  and 

clearly  documented  allocation  of  accountabilities  and  segregation 

of functional responsibilities;

•  Developed  an  overall  legal,  regulatory  compliance  and  reputation 

risk  management  policy  and  continued  to  develop  and  enhance 

underlying supporting frameworks, including regulatory compliance 

risk management capabilities; 

AIRB-based stress testing capabilities

•  Further developed and matured data governance frameworks;

 - The  transition  will  enhance  CWB’s  competitive  position  and 

facilitate risk-based pricing, enable further optimization of capital 

allocation, facilitate business mix optimization, and enhance CWB’s 

risk quantification, stress testing, and overall ERM capabilities

•  Continued to mature a second line of defence for risk-based pricing 

to support profitable growth; and,

•  Continued to implement an advanced operational risk management 

framework. 

Outlook for Risk Management

We  will  continue  to  support  enhanced  risk  management  capabilities 

•  Further  development  of  second  line  frameworks  for  liquidity  and 

through further development of ERM and risk appetite frameworks, and 

technology risk; 

related risk policies. Key risk management priorities for 2020 include: 

•  Utilization of CWB’s economic capital framework; 

•  Submission  of  CWB’s  final  application  and  expected  regulatory 

•  Continuous  utilization  of  CWB’s  newly  developed  systematic  risk 

approval  to  transition  to  the  AIRB  approach  for  capital  and  risk 

management capabilities, including stress testing applications; and, 

management; 

52

•  Production of an AIRB model-enabled ICAAP. 

CWB Financial Group 2019 Annual ReportRISK MANAGEMENT OVERVIEW

We design risk management processes to complement CWB’s overall size, 

RISK MANAGEMENT PRINCIPLES 

level  of  complexity,  risk  profile  and  philosophy  regarding  risk.  Our  risk 

management  philosophy  emphasizes  risk  measurement,  sound  controls, 

effective  governance,  transparency  and  accountability.  Selective  choice 

and management of acceptable risks has been integral to our ability to grow 

profitably in both favourable and adverse market conditions. A strong risk 

culture continues to be a cornerstone of our approach to risk management.

As  with  all  financial  institutions,  we  are  in  the  business  of  managing  risk 

and are therefore exposed to various risk factors that could adversely affect 

our operating environment, financial condition and financial performance. 

Exposure to risk may also influence a client’s decision to take loans and/or 

make deposits, and an investor’s decision to buy, sell or hold CWB shares 

or  other  securities.  Each  of  our  businesses  is  subject  to  certain  risks  that 

CWB’s  risk  management  principles  are  based  on  the  premise  that  we  are 

in the business of accepting risks for appropriate return. We do not seek to 

eliminate financial risk, but seek to manage risk appropriately and optimize 

risk-adjusted returns on capital. 

In  conducting  our  business  activities,  we  will  take  financial  risks  that 

are  aligned  with  our  balanced  growth  strategic  objectives  in  a  manner 

expected  to  create  sustainable,  long-term  value  for  shareholders  and 

other stakeholders. Our risk management principles are therefore aligned 

with  CWB’s  strategic  objectives,  and  embedded  within  our  management 

practices. 

The  following  principles  guide  the  management  of  risks  across  all  of  our 

require unique mitigation strategies. 

operations:

We  have  demonstrated  our  ability  to  effectively  manage  risks  through 

conservative  management  practices  based  on  a  strong  risk  culture  and  a 

disciplined risk management approach; however, not all risks are within our 

•  Ongoing  commitment  to  a  three  lines  of  defence  risk  governance 

framework with independent oversight and effective challenge from the 

second  line,  and  an  independent  and  effective  Internal  Audit  function 

direct control. 

comprising the third line; 

A description of key internal and external risk factors we consider is included 

in  this  risk  management  discussion.  We  actively  evaluate  existing  and 

•  A commitment to utilize AIRB capabilities for management of systematic 

risk, capital and risk return optimization, stress testing and balance sheet 

potential risks to develop, implement and continually enhance appropriate 

optimization;

risk mitigation strategies.

RISK MANAGEMENT STRENGTHS 

•  Secured lending business model;

•  An  effective  balance  of  risk  and  reward  through  alignment  of  business 

strategy with risk appetite, diversifying risk, pricing appropriately for risk, 

and mitigating risk through sound preventative and detection controls;

•  An enterprise-wide view of risk and the acceptance of risks required to 

•  Disciplined  underwriting  with  demonstrated  strength  through  multiple 

build the business with continuous consideration for how those risks may 

credit cycles;

affect CWB’s reputation;

•  Strong  risk  culture  with  a  robust  risk  management  framework  which 

addresses risks throughout CWB;

•  Relatively low operational risk profile;

•  No trading book;

•  In-depth knowledge of CWB’s clients; 

•  Increasing geographic diversification;

•  Low balance sheet leverage;

•  Low average duration of lending portfolios; and,

•  The belief that every employee is accountable to understand and manage 

the  risks  inherent  in  their  day-to-day  activities,  including  identification 

of  risk  exposures,  with  communication  and  escalation  of  risk-based 

concerns;

•  Use  of  common  sense,  sound 

judgment  and  fulsome  risk-based 

discussions; and,

•  Recognition  that  “knowing  your  client”  reduces  risks  by  ensuring  the 

services provided are suitable for, and understood by, the client.

•  Relatively  low  exposure  to  economically  sensitive,  unsecured  retail 

The mandate of our ERM function is to provide independent oversight of risk-

lending portfolios. 

RISK MANAGEMENT CHALLENGES

taking  decisions,  independent  assessment  of  risk  and  effective  challenge 

to  the  business.  ERM  establishes  the  enterprise-wide  risk  management 

framework  to  identify,  measure,  aggregate  and  report  all  material  risks 

•  Capital  requirements  under  the  Standardized  approach,  which  are 

managed by the first line within CWB’s three lines of defence framework. 

insensitive to the underlying economic risk, and do not adequately reflect 

This  includes  oversight  of  risk  governance  policies,  establishment  of  risk 

CWB’s demonstrated risk management strengths through multiple credit 

appetites  and  key  risk  metrics,  and  development  of  risk  infrastructure, 

including all risk management processes and practices. Independent of the 

business,  ERM  measures  and  reports  risk  exposures  against  risk  appetite 

limits for all risk types. 

cycles; 

•  The potential impact of low interest rates on net interest income; 

•  Market volatility related to factors outside of CWB’s control which affect 

investors’ decisions to buy, sell or hold CWB shares or other securities;

•  Macroeconomic  volatility,  including  the  impacts  of  constrained  energy 

transportation infrastructure in Western Canada;

•  Uncertainty related to trade agreements which could affect the outlook 

for Canadian exports and future economic growth;

•  Increasing  volume  and  complexity  of  regulatory  requirements  and 

expectations; and,

•  Cyber security and other technology related risk.

53

CWB Financial Group 2019 Annual ReportRISK MANAGEMENT FRAMEWORK

The primary goal of risk management is to ensure that the outcomes of risk-

provides  the  foundation  for  achieving  this  goal.  We  utilize  the  ISO  31000 

taking  are  consistent  with  our  overall  risk  appetite,  our  balanced  growth 

Standard  for  Risk  Management  as  a  comprehensive  framework  to  help 

strategic  objectives,  and  related  business  activities.  The  ERM  framework 

ensure risk is managed effectively and efficiently.

Figure 4 - CWB’s Risk Management Framework

C

W B’S  R I S
E RIS K   V
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IDENTIFY         

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R

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A

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CWB’s 
balanced growth
 strategic objectives

E
T
A
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I

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A
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M

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e

M

t
i
t

O

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CWB’s
Risk
Culture

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A

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s

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Risk
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M a

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ork

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work
NITOR & CONTROL         R

O

Independent 
assurance of risk 
and control 
environment by 
Internal Audit

A

S

S

E
S
S

R
E
S
P
O
N

CWB’s  risk  culture  is  the  core  of  the  ERM  framework,  including  risk 

Principal risks within our Risk Universe include: 

management  principles,  values  and  accountabilities  as  defined  within  a 

three  lines  of  defence  framework.  Key  elements  of  our  risk  management 

framework include Risk Governance, the Risk Universe, Risk Management 

Policies, and Risk Appetite Framework. 

•  Credit risk; 
•  Capital risk; 
•  Market risk, including interest rate risk; 
•  Foreign exchange risk; 
•  Liquidity and funding risk; and,
•  Operational risk. 

Reputational  risk  arises  as  a  consequence  of  not  managing  other  risks 

effectively. 

RISK CULTURE

A  strong  risk  culture  emphasizes  transparency  and  accountability. 

•  Effective  integration  of  our  compensation  strategy  with  desired  risk 

Organizations with a strong risk culture have a consistent and repeatable 

behaviours; 

approach  to  risk  management  when  making  key  business  decisions, 

•  Risk  management  principles,  policies  and  processes, 

including 

including regular discussions of risk and reviews of risk scenarios that can 

implementation of a three lines of defence framework; 

help  management  and  the  Board  understand  the  interrelationships  and 

potential impacts of risks. 

Our  strong  risk  culture  starts  with  an  appropriate  “tone  at  the  top”  that 

demonstrates  and  sends  consistent  and  clear  messages  throughout  the 

organization.  Our  risk  culture  is  demonstrated  throughout  CWB  and  is 

emphasized by the actions of senior management and the Board. 

CWB’s risk culture includes:

•  An  environment  where  the  first,  second  and  third  line  can  freely  raise 
and escalate risk issues and concerns, issues are discussed diligently, and 
acted upon appropriately; and,

•  Zero  tolerance  for  inappropriate  risk  taking  in  violation  of  core  values, 

risk appetite and reputational risk management principles.

Our  three  lines  of  defence  framework  provides  a  consistent,  transparent, 

and  clearly  documented  allocation  of  accountability  and  segregation  of 

functional  responsibilities.  This  segregation  of  responsibilities  helps  to 

establish a robust control framework that demonstrates CWB’s risk culture, 

•  “Tone at the top” as established through the CWB Code of Conduct and 

contributes  to  effective  risk  management  and  encourages  continuous 

governance processes;

improvement  of  risk  management  practices.  Our  three  lines  of  defence 

•  CWB’s  core  values:  people  first,  relationships  get  results,  embrace  the 

framework is described in Table 29.

new, the how matters, inclusion has power;

54

CWB Financial Group 2019 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 29 - Three Lines of Defence Framework

First Line

Second Line

Business and Support Areas

ERM and Support Functions

Third Line

Internal Audit

•  Own and manage all risks within their lines of 

•  Establish an ERM framework to provide 

•  Provide independent assurance to the Audit 

business

a consistent and integrated view of risk 

Committee as to the effectiveness and 

•  Pursue suitable business opportunities within 

their established risk appetite and limits

•  Act within their delegated risk-taking 

authority as set out in established policies

exposures across CWB

appropriateness of (and adherence to) the 

•  Set key risk metrics on which risk appetite 

risk framework

and limits are based 

•  Independently audit first and second lines 

•  Establish policies, standards, processes and 

and report on their effectiveness in regard to 

practices that address all significant risks 

respective functional responsibilities

•  Establish appropriate operating guidelines 

across CWB

•  Independently review adherence to 

and internal control structures in accordance 

•  Independently assess, quantify, monitor, 

controls, policies, standards, guidelines and 

with the risk policies

control and report all significant risk 

regulations

exposures against the risk appetite and limits

•  Identify operational weaknesses; recommend 

•  Provide independent oversight, effective 

and track remediation actions

challenge and independent assessment of risk

RISK APPETITE FRAMEWORK

Our  risk  appetite  framework  includes  policies  and  processes  to  establish 

Key attributes of our overall risk appetite include the following:

and monitor adherence to CWB’s risk appetite, and outlines accountabilities 

for those overseeing its implementation. The purpose of the risk appetite 

framework is to define the type and amount of risk we are willing to assume 

through  our  business  activities,  while  considering  the  priorities  of  all 

stakeholders. The risk appetite framework is forward-looking and integrates 

with CWB’s balanced growth strategic objectives, including consideration 

for our capital plan and budget processes.

Key components of CWB’s risk appetite framework include: 

•  Risk  Capacity  –  the  maximum  level  of  risk  CWB  can  assume  before 

breaching regulatory or other stakeholders constraints; 

•  Risk  Appetite –  the  aggregate  level  and  type  of  risk  CWB  is  willing  to 

assume; and, 

•  Risk Limits – the allocation of risk to specific risk categories, to business 
units, and/or to lines of business at the portfolio or product level. ERM 
measures,  monitors,  and  manages  CWB’s  risk  profile  to  ensure  the 
overall  level  of  risk  remains  within  specified  risk  limits.  Early  warning 
indicators are reported to the Executive Risk Committee and the Board 
Risk Committee, along with proposed actions to reduce the level of risk 
to within the approved risk appetite.

•  An  appropriately  conservative  risk  culture  that  is  prevalent  throughout 
CWB, from the Board to senior management to front-line employees; 

•  A philosophy to only take risks that are aligned with our balanced growth 
strategic  objectives  and  are  expected  to  create  sustainable,  long-term 
value for stakeholders; 

•  A philosophy to only take risks that are transparent and understood, and 

that can be measured, monitored and managed; 

•  Careful  and  diligent  management  of  risks  at  all  levels  led  by  a 
knowledgeable  and  experienced  leadership  team  committed  to  sound 
management practices and the promotion of a highly ethical culture; 

•  Targeted  financial  performance  which  supports  maintenance  of 
investment  grade  credit  ratings  to  allow  for  competitive  access  to 
funding; 

•  Maintenance  of  effective  policies,  standards,  guidelines  and  controls, 
with  training  and  oversight  to  guide  the  business  practices  and  risk-
taking  activities  of  all  employees  in  support  of  CWB’s  reputation  and 
adherence to all legal and regulatory obligations; and, 

•  Risk Appetites for key risk types are established based on both quantitative 
and qualitative risk types by ERM and other corporate functions, as the 
second line, endorsed by senior management, and ultimately approved 

by the Board Risk Committee.

We conduct stress testing of relevant metrics on a regular basis to enable 

the  identification  and  monitoring  of  potential  vulnerabilities.  The  results 

from  stress  testing  also  help  inform  the  Risk  Appetite,  and  periodic 

sensitivity testing of earnings and capital ratios ensures that CWB operates 

within Risk Limits.

55

CWB Financial Group 2019 Annual ReportRisk Management Governance Structure

The  foundation  of  CWB’s  ERM  framework  is  a  governance  approach, 

well  as  supporting  corporate  standards  and  operating  guidelines. 

consistent  with  OSFI’s  Corporate  Governance  Guideline,  which 

The Risk Management Framework is governed through a hierarchy of 

includes  a  robust  committee  structure  and  a  comprehensive  set  of 

committees and individual responsibilities as outlined in Figure 5:

corporate  policies  and  limits  approved  by  the  Board  of  Directors,  as 

Figure 5 - CWB’s Enterprise-Wide Risk Management Framework

Board of Directors

Board Governance and 
Conduct Review Committee

Board Risk Committee

Board Audit Committee

Chief Risk Officer

Chief Executive Officer

Chief Internal Auditor

Regulatory 
and 
Reputation 
Risk

Executive Risk Committee

Group 
Disclosure 
Committee

Group
Credit Risk
Committee

Group
ALCO

Group
Capital Risk
Committee

Group
Operational
Risk
Committee

Group
Forecasting
Committee

Model Risk 
and 
Deployment
Committees

Credit

Market
Liquidity
Funding

Capital
ICAAP
Stress 
Testing

Operational
• Regulatory
• Technology
• People

Economic
Forecasting

Model
Risk

First Line of Defence

Business and Support

Second Line of Defence

Third Line of Defence

ERM

Other Corporate Teams

Internal Audit

Board  of  Directors  –  responsible  for  setting  the  strategies  of  CWB 

Board  Human  Resources  Committee  –  provides  oversight  of  people 

and  overseeing  management.  The  Board,  either  directly  or  through 

related  risks,  including  employment  practices  and  workplace  health 

its  Committees,  is  responsible  for  oversight  in  the  following  areas: 

and safety, and ensures compensation programs appropriately align to, 

strategic  planning,  risk  appetite,  identification  and  management  of 

and support, CWB’s risk appetite framework.

risk, capital management, promotion of a culture of integrity, internal 

controls,  evaluation  of  senior  management  and  succession  planning, 

public disclosure and corporate governance.

Chief  Executive  Officer  (CEO)  –  directly  accountable  to  the  Board 

for  all  of  CWB’s  risk-taking  activities.  The  CEO  is  supported  by  the 

Executive Risk Committee and its sub-committees, as well as the ERM 

Board  Risk  Committee  –  assists  the  Board  in  fulfilling  its  oversight 

function and other corporate functions.

responsibilities in relation to CWB’s identification and management of 

risk, adherence to corporate risk management policies and procedures, 

and  compliance  with  risk-related  regulatory  requirements.  The  Board 

Risk Committee also includes a Loan Adjudication Panel.

Chief  Risk  Officer  (CRO)  –  as  head  of  ERM,  responsible  to  provide 

independent  review  and  oversight  of  enterprise-wide  risks  and 

leadership  on  risk 

issues,  developing  and  maintaining  a  Risk 

Management  Framework  which  includes  key  risk  metrics  and  risk 

Board  Governance  and  Conduct  Review  Committee  –  assists  the 

policies, and fostering a strong risk culture across the enterprise. The 

Board in fulfilling its oversight responsibilities with respect to developing 

CRO reports functionally to the Board Risk Committee.

CWB’s corporate governance policies and practices, including oversight 

of legal, regulatory compliance and reputation risk.

Executive  Risk  Committee –  provides  risk  oversight  and  governance 

at  the  highest  levels  of  management.  The  Executive  Risk  Committee 

Board  Audit  Committee  –  assists  the  Board  in  fulfilling  its  oversight 

reviews and discusses significant risk issues and action plans that arise 

responsibilities  for  the 

integrity  of  CWB’s  financial  reporting, 

in executing the enterprise-wide strategy. The Committee is chaired by 

effectiveness  of  CWB’s  internal  controls,  and  the  performance  of  its 

the CRO and membership includes the full Executive Committee.

internal and external audit functions.

56

CWB Financial Group 2019 Annual ReportSubcommittees  of  the  Executive  Risk  Committee –  the  various  sub-

Group Operational Risk Committee – reviews the operational risk 

committees  provide  oversight  of  the  processes  whereby  the  risks 

management  framework,  operational  loss  reporting  and  business 

assumed  across  the  enterprise  are  identified,  measured,  monitored, 

continuity plans. Reviews action plans for mitigating and improving 

held  within  delegated  limits  and  reported  in  accordance  with  policy 

the management of operational risk;

guidelines. They include:

Group  Credit  Risk  Committee –  approves  loans  within  delegated 

over  public  disclosures.  Responsible  for  reviewing  CWB’s  internal 

limits and is responsible for ensuring that appropriate credit policies 

control  over  financial  reporting  and  disclosure  controls  and 

are in place. An escalation sub-committee of the Group Credit Risk 

procedures  to  help  ensure  the  accuracy,  completeness  and 

Committee considers credit related pricing and reputational issues 

timeliness of public disclosures;

Group  Disclosure  Committee  –  supports  CEO/CFO  certification 

that may be relevant to specific loans;

Group Forecasting Committee – develops an enterprise-wide view 

Group  Asset  Liability  Committee  (ALCo) –  reviews  and  approves 

of the economic outlook; 

operational  guidelines  and  programs  for  liquidity  management 

and  control,  funding  sources,  investments,  foreign  exchange  risk, 

structural interest rate risk and derivatives risk;

Group  Capital  Risk  Committee –  responsible  for  the  oversight  of 

capital adequacy, CWB’s regulatory capital plan, ICAAP and stress 

testing; 

Group Model Risk and Model Deployment Committees – develop 

and  oversee  CWB’s  model  risk  management  framework  and 

enterprise-wide model deployment.

The  following  CWB  oversight  functions  provide  key  support  within  the 

•  Model  Vetting  –  responsible  for  development  and  maintenance  of  an 

enterprise-wide risk management framework.

enterprise-wide  model  risk  management  framework,  and  to  monitor, 

Oversight teams include:

effectively challenge and report on model risk in accordance with related 

policy and guidelines; 

•  Credit Risk Management – responsible to assess, recommend, process 

and  adjudicate  credit  applications  and  credit  reviews  within  delegated 

loan approval authorities, and to provide second line oversight of credit 

•  Risk  Capital  and  IFRS  9  –  produces  risk-based  expected  credit  losses 

(ECL)  under  IFRS  9,  Economic  Capital  and  oversees  all  periodic  risk 

production, as well as CWB’s ICAAP; 

risk; 

•  Integrated  Risk  Management  –  responsible  for  our  interest  rate  and 

liquidity  risk  management  framework,  and  to  provide  second  line 

oversight  for  interest  rate  and  liquidity  risk  management;  implements 

•  Finance  –  provides  independent  oversight  of  processes  to  manage 

financial reporting, external credit ratings, certain regulatory reporting, 

tax, and capital risk, including capital adequacy and capital management. 

This activity is overseen by CWB’s CFO, who reports functionally to the 

the  operational  risk  management  framework;  operationalizes  second 

Audit Committee; 

line  oversight  of  risk-based  pricing,  with  responsibility  for  profitability 

reporting  and  analysis;  provides  economic  forecasting  and  develops 

stress-testing models;

•  Risk  Technology  and  Model  Deployment –  responsible  to  deploy  AIRB 

and  other  risk  models  within  CWB’s  risk  technology  infrastructure  and 

produce  AIRB  risk  ratings  for  Basel  Capital  Adequacy  Requirements, 

•  Legal,  Regulatory  Compliance  and  Investigations  –  provides  second 

line oversight of legal, regulatory compliance, financial crime (including 

fraud,  corruption  and  bribery,  and  anti-money  laundering  risks)  and 

reputation  risks  with  established  and  maintained  relevant  policies, 

frameworks and standards used by the first and second lines to identify, 

measure, mitigate and report on significant legal, regulatory compliance 

Economic Capital and ICAAP purposes;

and reputation risks; and,

•  Risk Data Aggregation, Analytics, and Reporting (RDAAR) – responsible 

to  develop,  implement,  and  monitor  risk  measurement  processes  and 

validation  methodologies  to  provide  a  comprehensive  view  of  overall 

credit risk exposures. Ensures that credit risk exposures are measurable, 

and that adequate reporting is produced to facilitate the management of 

the portfolio within established limits, appetite and standards; and that 

regulatory requirements are satisfied;

RISK MANAGEMENT POLICIES

•  Human Resources – provides second line oversight of people risks across 

the  organization  by  establishing  and  maintaining  relevant  policies, 

frameworks and standards related to workforce practices and safety. 

To  support  effective  communication,  implementation,  and  governance  of 

second  line  governance  documentation  promotes  the  application  of  a 

our risk management framework, ERM and other corporate functions codify 

consistent approach to manage risk exposures across the enterprise. All risk 

processes  and  operational  requirements  in  comprehensive  management 

policies are developed by the second line and approved by the Board Risk 

policies,  frameworks,  and  standards.  The  first  line  in  turn  implements 

Committee, Governance and Conduct Review Committee, or the full Board 

these  second  line  protocols  in  guidelines  and  procedures.  Such  first  and 

of Directors, on an annual basis.

57

CWB Financial Group 2019 Annual ReportRISK UNIVERSE – REPORT ON PRINCIPAL RISKS 

We  pursue  opportunities  and  the  associated  risks  that  are  aligned  with 

identified as principal risks, have the greatest potential to materially impact 

CWB’s  balanced  growth  strategic  objectives  and  are  expected  to  create 

operations  and  financial  performance.  These  risks  materially  comprise 

sustainable long-term value for shareholders and other stakeholders. While 

CWB’s risk universe as defined as part of our ERM framework.

CWB’s  operations  are  exposed  to  numerous  types  of  risk,  certain  risks, 

CREDIT RISK 

Credit risk is the risk that a financial loss will be incurred due to the failure of a counterparty to fulfil its contractual commitment or obligation to 

CWB. Credit risk is comprised of default risk and credit migration, or downgrade risk. Credit default risk is defined as the potential that a bank 

borrower or counterparty will fail to meet its obligations in accordance with the agreed terms. Credit migration or downgrade risk refers to the risk 

of deterioration of credit quality of a borrower or counterparty. 

Risk Overview

CWB’s  credit  risk  results  from  granting  loans  and  leases  to  businesses 

sector  and  product  type.  In  order  to  minimize  potential  loss,  most  of  our 

and  individuals.  Our  credit  risk  management  culture  reflects  the  unique 

loans  are  secured  by  tangible  collateral.  CWB’s  approach  to  managing 

combination of policies, standard practices, experience and management 

credit risk has proven to be very effective, as demonstrated by our relatively 

attitudes  that  support  growth  within  chosen  industries  and  geographic 

stable long-term average annual provision for credit losses and customarily 

markets.  Underwriting  standards  are  designed  to  ensure  an  appropriate 

low write-offs measured as a percentage of total loans.

balance of risk and return, and are supported by established loan exposure 

limits  in  areas  of  demonstrated  lending  expertise.  Concentration  is 

Refer to the Loans and Credit Quality sections of this MD&A for additional 

measured against specified tolerance levels by geographic region, industry 

information. 

Risk Governance

The credit approval process is centrally controlled, with all significant 

Requests  for  credit  approval  beyond  the  lending  limit  of  the  CEO 

credit requests submitted to Credit Risk Management for adjudication. 

are  referred  to  the  Group  Credit  Risk  Committee  or  the  Board  Risk 

Credit  Risk  Management  is  independent  of  the  originating  business. 

Committee’s Loan Adjudication Panel.

Risk Management

We  are  committed  to  a  number  of  important  principles  to  manage 

•  Pricing of credits commensurate with risk to ensure an appropriate 

credit exposures, which include:

financial return; 

•  Oversight provided by the Board Risk Committee; 

•  Delegated  lending  authorities  that  are  clearly  communicated  to 

lenders and other personnel engaged in the credit granting process; 

•  Credit  policies,  standards,  guidelines  and  directives  which  are 

communicated  within  all  branches,  business  lines  and  to  officers 

whose activities and responsibilities include credit granting and risk 

assessment; 

•  Appointment of personnel engaged in credit granting who are both 

qualified and experienced; 

•  Management of growth while maintaining the quality of loans;

•  Early  recognition  of  problem  accounts  and  immediate  action  to 

protect the safety of CWB’s capital; 

•  Delegation  of  loans  deemed  to  carry  higher  risks  to  a  specialized 

loan  workout  group  that  performs  an  appropriate  level  of  regular 

monitoring and close management; 

•  Independent  review  by 

Internal  Audit  of  the  adequacy  and 

effectiveness  of  governance,  risk  management  and  control  over 

credit  risk  across  CWB  Financial  Group,  which  includes  direct 

reporting of results to senior management, the CEO and the Audit 

•  A standard credit risk-rating classification established for all credits; 

Committee of the Board; and, 

•  A  review  at  least  annually  of  credit  risk-rating  classifications  and 

individual  credit  facilities  (except  consumer  loans  and  single-unit 

residential mortgages); 

•  Quarterly review of risk diversification by geographic area, industry 

sector and product measured against assigned portfolio limits; 

•  Ongoing development of RDAAR reporting to assess portfolio risks 

at a granular level; 

•  Detailed  quarterly  reviews  of  accounts  rated  less  than  satisfactory. 

Reviews include a recap of action plans for each less than satisfactory 

account,  the  completion  of  a  watch  list  report  recording  accounts 

with  evidence  of  weakness  and  an  impaired  report  covering  loans 

that show impairment to the point where a loss is possible. Subject 

to  independent  oversight,  effective  challenge  and  independent 

assessment  by  the  second  line.  A  summary  report  of  less  than 

satisfactory accounts is reviewed on a quarterly basis by the Board 

Risk Committee.

58

CWB Financial Group 2019 Annual ReportCredit Risk Concentration

Risk  diversification  is  addressed  by  establishing  portfolio  limits  by 

and  loan  security  from  more  than  one  source,  will  increase  to  $200 

geographic  area,  industry  sector  and  product.  The  policy  is  to  limit 

million commencing in fiscal 2020, up from $150 million. The connection 

loans  to  connected  corporate  borrowers  to  not  more  than  10%  of 

limit  remains  $150  million  for  borrowers  with  credit  ratings  of  BBB+. 

shareholders’  equity.  Under  the  Credit  Risk  Concentration  Policy, 

CWB clients with larger borrowing requirements can be accommodated 

the  single  risk  exposure  lending  limit  is  $75  million.  Our  Credit  Risk 

through loan syndications with other financial institutions.

Concentration  policy  for  certain  quality  connections  with  investment 

grade credit ratings of A- or better, that confirm debt service capacity 

Environmental Risk

Portfolio Quality

While the day-to-day operations of CWB do not have a material impact on 

Our strategy is to maintain a quality, secured and diversified loan portfolio 

the environment, environmental risks include the risk of loss if a borrower 

by  engaging  experienced  personnel  who  provide  a  hands-on  approach  in 

is unable to repay loans due to environmental cleanup costs, and the risk of 

credit  granting,  account  management  and  timely  action  when  problems 

damage to CWB’s reputation resulting from the same. In order to manage 

develop. We target lending to small- and medium-sized businesses, and to 

these risks, and to help mitigate CWB’s overall impact on the environment, 

individuals. Relationship banking and “knowing your client” are important 

CWB evaluates potential environmental risks as part of its credit granting 

tenets of effective account management. Earning an appropriate financial 

process.  If  potential  environmental  risks  are  identified  that  cannot  be 

return for the level of risk is also fundamental. 

resolved to CWB’s satisfaction, the application will be denied. 

Reports on environmental inspections and findings are provided quarterly 

is  achieved  through  ongoing  strong  growth  within  CWB’s  established 

to the Board Risk Committee. Where financing is provided, Internal Audit 

businesses  with  a  national  footprint,  including  CWB  Optimum,  CWB 

will  sample  test  loan  files  to  ensure  environmental  studies  required  as  a 

National  Leasing,  CWB  Maxium,  and  CWB  Franchise  Finance,  as  well  as 

condition of financing are in place, including review for a transmittal letter 

participation in syndicated lending facilities primarily led by other Canadian 

from the author of the environmental study indicating that it may be relied 

banks, and periodically through acquisition. We will also open our first full-

upon for financing purposes.

service branch location in Ontario in fiscal 2020. 

Geographic diversification of the loan portfolio outside of Western Canada 

For additional information, see the Loans and Credit Quality sections of this 

MD&A. 

MARKET RISK

Market risk is the impact on earnings and on economic value of equity resulting from changes in financial market variables such as interest rates and 

foreign exchange rates. Our market risk is primarily comprised of structural interest rate risk on the balance sheet, liquidity and funding risk, and 

foreign exchange risk. 

Risk Overview

The  most  material  market  risks  for  CWB  are  those  related  to  changes  in 

in financial markets. We have limited direct exposure to foreign exchange 

interest rates. We do not have a trading book; we do not undertake market 

risk. We maintain some investment risk from exposure to our discretionary 

activities  such  as  market  making,  arbitrage  or  proprietary  trading  and, 

investment  portfolio  comprised  of  preferred  shares  issued  by  public 

therefore, do not have direct risks related to those activities. 

Canadian companies across a variety of industries.

We  maintain  a  diversified  cash  and  securities  portfolio  that  is  primarily 

comprised of high-quality debt instruments. These instruments are subject 

to  price  fluctuations  based  on  movements  in  interest  rates  and  volatility 

Risk Governance

Market  risk  is  managed  in  accordance  with  the  approved  structural 

ongoing oversight, review and endorsement of operational guidelines. 

interest rate risk, and liquidity and funding risk policies, the second line 

Integrated  Risk  Management  provides 

independent  second 

line 

standard and the accompanying first line guideline. As the first line of 

monitoring and reporting of market risk exposure against risk appetite 

defence, Treasury owns and manages CWB’s market risk on a daily basis. 

to ALCo, the Executive Risk Committee and Board Risk Committee.

ALCo  provides  tactical  and  strategic  direction  and  is  responsible  for 

59

CWB Financial Group 2019 Annual ReportSubcategories of Market Risk

INTEREST RATE RISK

Interest rate risk is the impact on earnings and economic value of equity resulting from changes in interest rates. 

Structural  interest  rate  risk  arises  when  changes  in  interest  rates  affect 

Risk Metrics

the cash flows, earnings and values of assets and liabilities. The objective 

Structural  interest  rate  risk  is  measured  using  historical  simulations  to 

of  structural  interest  rate  risk  management  is  to  maintain  an  appropriate 

evaluate earnings sensitivity and economic value sensitivity analysis, stress 

balance  between  earnings  volatility  and  economic  value  volatility  while 

testing and gap analysis, in addition to other traditional risk metrics. 

keeping both within their respective risk appetite limits.

Structural  interest  rate  risk  arises  due  to  the  duration  mismatch  between 

reduction in net interest income due to adverse interest rate movements 

assets and liabilities. Adverse interest rate movements may cause a reduction 

over a one-year horizon. 

•  Earnings  at  Risk  –  Earnings  at  risk  (EaR)  is  defined  as  the  potential 

•  Economic  Value  of  Equity  at  Risk  –  Economic  Value  of  Equity  at  Risk 

(EVaR) is defined as the potential reduction in economic value of CWB’s 

equity due to adverse interest rate movements. This is not an earnings 

measure, but rather a value measure.

Both  EaR  and  EVaR  are  measured  against  stress  scenarios  historically 

observed (historical simulation or historical Value at Risk (VaR)) and standard 

parallel interest shocks (interest rate sensitivity). 

CWB’s Interest Rate Risk Exposures 

Exposure  to  interest  rate  risk  is  controlled  by  managing  the  size  of  the 

static gap positions between interest sensitive assets and interest sensitive 

liabilities  for  future  periods.  This  is  supplemented  by  historical  VaR  for 

economic value of CWB’s equity, estimated by applying historical interest 

rate  scenarios  to  interest  sensitive  assets  and  interest  sensitive  liabilities. 

These  analyses  are  supplemented  by  stress  testing  of  the  asset  liability 

portfolio  structure,  duration  analysis  and  dollar  estimates  of  net  interest 

income sensitivity after Treasury hedging activity for periods of up to one 

year.  The  interest  rate  gap  is  measured  at  least  monthly.  Note  25  to  the 

consolidated  financial  statements  shows  the  gap  position  at  October  31, 

2019 for select time intervals.

The analysis in Note 25 is a static measurement of interest rate sensitivity 

gaps  at  a  specific  point  in  time,  and  there  is  potential  for  these  gaps  to 

change  significantly  over  a  short  period.  The  impact  on  earnings  from 

changes in market interest rates will depend on both the magnitude of and 

speed  with  which  interest  rates  change,  as  well  as  the  size  and  maturity 

structure of the cumulative interest rate gap position and the management 

of those positions over time.

The one-year and under cumulative gap represented 1.4% of total assets at 

October 31, 2019, compared to 0.8% one year ago, while the one-month and 

under gap was negative 3.1% compared to negative 1.8% one year earlier.

in earnings; and/or a reduction in the economic value of our assets; and/or an 

increase in the economic value of our liabilities. Structural interest rate risk 

is primarily comprised of duration mismatch risk and option risk embedded 

within the structure of products. Duration mismatch risk arises when there 

are differences in the scheduled maturity, repricing dates or reference rates 

of assets, liabilities and derivatives. The net duration mismatch is managed 

to a target profile through interest rate swaps and our cash and securities 

portfolio. Product-embedded option risk arises when product features allow 

customers  to  alter  scheduled  maturity  or  repricing  dates.  Such  features 

include  loan  prepayment,  deposit  redemption  privileges  and  interest  rate 

commitments on un-advanced mortgages.

Variation in market interest rates can affect net interest income by altering 

cash  flows  and  spreads.  Variation  in  market  interest  rates  can  also  affect 

the  economic  value  of  our  assets,  liabilities  and  off-balance  sheet  (OBS) 

positions. Thus, the sensitivity of CWB’s economic value to fluctuations in 

interest  rates  is  an  important  consideration  for  management,  regulators 

and  shareholders.  The  economic  value  of  an  instrument  represents  an 

assessment of the present value of the expected net cash flows, discounted 

to reflect market rates. By extension, the economic value of our equity can 

be viewed as the present value of our expected net cash flows, defined as 

the  expected  cash  flows  on  interest-sensitive  assets  minus  the  expected 

cash flows on interest-sensitive liabilities plus the expected net cash flows 

on OBS positions. In this sense, the economic value perspective reflects one 

view of the sensitivity of net worth to fluctuations in interest rates.

Management  of  structural  interest  rate  risk  balances  short-term  income 

volatility against volatility in the long-term value of CWB’s equity. Treasury 

manages the economic value of the balance sheet within a range around a 

target duration. Duration limits are approved by ALCo. The duration limits 

consider an appropriate trade-off between: 

•  Earnings volatility and volatility in the value of CWB’s equity;

•  Risk and return (e.g. increasing duration increases the exposure to rising 

interest  rates,  but  also  benefits  net  interest  income  when  there  is  a 

positively sloping yield curve); and,

•  Expected interest rate movements. 

While management of the benchmark duration is the responsibility of the 

first line of defence (recommended by Treasury and approved by ALCo), the 

resulting risk exposure is maintained within CWB’s risk appetite. 

60

CWB Financial Group 2019 Annual ReportInterest rate risk is managed to ensure sustainable earnings over time, balancing the impact on current year earnings against changes in economic 

value at risk over the life of the asset and liability portfolios. 

The estimated sensitivity of net interest income to a change in interest rates 

•  A constant structure in the interest sensitive asset liability portfolio;

is presented in Table 30. The amounts represent the estimated change in net 

interest income over one year resulting from a one percentage point change 

in interest rates. The estimates are based on a number of assumptions and 

factors, which include:

•  Floor levels for various deposit liabilities;

•  Interest rate changes affecting interest sensitive assets and liabilities by 

proportionally the same amount and applied at the appropriate repricing 

dates; and,

•  No early redemptions.

Table 30 - Estimated Sensitivity of Net Interest Income as a Result of One Percentage Point Change in Interest Rates
($ thousands)

Impact of 1% increase in interest rates 

Period

1 year
1 year percentage change

Impact of 1% decrease in interest rates

Period

1 year
1 year percentage change

2019

2018

$ 

 4,556 

$ 

 6,234 

 0.58% 

 0.86% 

$ 

2019

 (7,463)
 (0.95)%

2018

$ 

 (7,467)

 (1.03)%

We  estimate  that  a  one-percentage  point  increase  in  all  interest  rates 

cash flow hedges, which would increase other comprehensive income by 

at  October  31,  2019  would  decrease  unrealized  gains  related  to  FVOCI 

approximately $112 million, net of tax (October 31, 2018 – $107 million). 

securities  and  the  fair  value  of  interest  rate  swaps  designated  as  cash 

flow  hedges,  and  result  in  a  reduction  in  other  comprehensive  income  of 

approximately $108 million, net of tax (October 31, 2018 – $105 million). 

We maintain the asset liability structure and interest rate sensitivity within 

CWB’s established policies through pricing and product initiatives, as well as 

the use of interest rate swaps and other appropriate strategies. Differences 

We  estimate  that  a  one-percentage  point  decrease  in  all  interest  rates  at 

in the respective sensitivity of net interest income and other comprehensive 

October 31, 2019 would result in an increase of unrealized gains related to 

income to changes in interest rates compared to last year primarily reflects 

FVOCI  securities  and  the  fair  value  of  interest  rate  swaps  designated  as 

the current interest rate environment and balance sheet composition. 

FOREIGN EXCHANGE RISK 

Foreign exchange risk is the risk to changes in earnings or economic value arising from changes in foreign exchange rates. This risk arises when 

various assets and liabilities are denominated in different currencies. 

In  providing  financial  services  to  our  customers,  we  have  assets  and 

We  have  established  policies  that  include  limits  on  the  maximum 

liabilities  denominated  in  U.S.  dollars.  At  October  31,  2019,  assets 

allowable  differences  between  U.S.  dollar  assets  and  liabilities.  We 

denominated in U.S. dollars were 1.3% (2018 – 1.4%) of total assets and 

measure the difference daily and manage it through use of U.S. dollar 

U.S. dollar liabilities were 1.4% (2018 – 1.6%) of total liabilities. We do 

forward contracts or other means. The Board Risk Committee reviews 

not  buy  or  sell  currencies  other  than  U.S.  dollars  other  than  to  meet 

and  approves  policy  respecting  foreign  exchange  exposure  at  least 

specific client needs. We have no material exposure to currencies other 

annually.  Any  deviations  from  compliance  with  policy  are  reported 

than U.S. dollars.

monthly to ALCo and quarterly to the Board Risk Committee.

LIQUIDITY AND FUNDING RISK 

Liquidity risk is the risk that CWB cannot meet a demand for cash or fund its financial obligations in a cost efficient or timely manner as they become 

due. These financial obligations can arise from withdrawals of deposits, debt or deposit maturities or commitments to provide credit. 

61

CWB Financial Group 2019 Annual Report 
Risk Overview

We  maintain  a  sound,  prudent  and  conservative  approach  to  managing 

•  Broad funding access, including preserving and growing a reliable base 

exposure to liquidity risk, including holding a portfolio of high-quality liquid 

of core deposits and continual access to diversified sources of funding;

assets  to  allow  continued  operation  as  a  going  concern  under  stressed 

conditions  that  may  be  caused  by  CWB-specific  or  systemic  events. 

This  pool  of  high-quality  liquid  assets  and  related  liquidity  and  funding 

management strategies comprise an integrated liquidity risk management 

program  designed  to  ensure  that  CWB  manages  liquidity  risk  within  an 

appropriate threshold.

Our key risk mitigation strategies include:

•  An appropriate balance between the level of risk we undertake and the 

corresponding cost of risk mitigation that considers the potential impact 

of extreme but plausible events;

RISK GOVERNANCE

•  A  comprehensive  group-wide  liquidity  contingency  plan  supported 

by  a  pool  of  unencumbered  high-quality  liquid  assets  and  marketable 

securities that would provide assured access to liquidity in a crisis; and,

•  Maintenance  of  a  liquidity  position  to  manage  current  and  future 

liquidity requirements while also contributing to the flexibility, safety and 

soundness of CWB under times of stress.  

Refer  to  the  Liquidity  Management  sections  of  this  MD&A  for  additional 

information.

Liquidity  management  is  centralized  to  better  facilitate  the  effective 

is responsible for managing liquidity and funding risk. ALCo oversees 

management  of  liquidity  risk.  The  Board  Risk  Committee  approves 

the  treasury  function  and  provides  tactical  and  strategic  direction. 

market  risk  management  policies  and  delegates 

liquidity  risk 

Integrated  Risk  Management,  as  the  second  line,  is  responsible  for 

authorities to senior management. As the first line of defence, Treasury 

independent oversight.

RISK MANAGEMENT

We have a comprehensive liquidity risk management policies. The key 

We  stress  test  liquidity  as  per  the  OSFI  Liquidity  Adequacy 

elements of managing liquidity risk for CWB include the following:

Requirement  guideline.  Stress  test  results  are  reviewed  by  ALCo 

•  Policy  –  Liquidity  risk  management  policies  establish  a  target  for 

minimum liquidity, set the monitoring  regime,  and define  authority 

levels  and  responsibilities.  Policies  are  reviewed  at  a  minimum 

annually  by  ALCo,  Executive  Risk  Committee  and  the  Board  Risk 

Committee.  Limit  setting  establishes  acceptable  thresholds  for 

liquidity risk; 

•  Monitoring – Trends and behaviours regarding how clients manage 

their  deposits  and  loans  are  monitored  to  determine  appropriate 

liquidity  levels.  Active  monitoring  of  the  external  environment  is 

performed using a wide-range of sources and economic barometers; 

•  Measurement and modeling – CWB’s liquidity model measures and 

forecasts cash inflows and outflows, including any cash flows related 

to applicable off-balance sheet activities over various risk scenarios;

and considered in making liquidity management decisions. Liquidity 

stress testing has many purposes, including, but not limited to: 

 - Helping  the  Board  Risk  Committee  and  senior  management 

understand the potential behaviour of various positions on CWB’s 

balance sheet in circumstances of stress; and, 

 - Facilitating the development of effective funding, risk mitigation 

and contingency plans. 

•  Contingency  planning –  A  liquidity  contingency  plan  is  maintained 

that  defines  a  liquidity  event  and  specifies  the  desired  approaches 

for  analyzing  and  responding  to  actual  and  potential  liquidity 

events.  The  plan  outlines  an  appropriate  governance  structure 

for  the  management  and  monitoring  of  liquidity  events,  processes 

for  effective  internal  and  external  communication,  and  identifies 

potential countermeasures to be considered at various stages of an 

•  Reporting –  Treasury  oversight  of  all  significant  liquidity  risks  that 

event; 

supports analysis, risk measurement, stress testing, monitoring and 

reporting to both ALCo and the Board Risk Committee; 

•  Stress  testing –  CWB  performs  liquidity  stress  testing  on  a  regular 

basis  to  evaluate  the  potential  effect  of  both  systemic  and  CWB 

specific (idiosyncratic) disruptions to our liquidity position. Liquidity 

stress tests consider the effect of changes in funding assumptions, 

depositor behaviour and the market behaviour of liquid assets. 

•  Funding  diversification  –  We  actively  pursue  diversification  of  our 

deposit liabilities by source, type of depositor, instrument and term. 

Supplementary  funding  sources  currently  include  securitization, 

capital market issuance and whole loan sales; and, 

•  Core liquidity – We maintain a pool of highly liquid, unencumbered 

assets  that  can  be  readily  sold,  or  pledged  to  secure  borrowings, 

under stressed market conditions or due to CWB-specific events.

We remain in compliance with OSFI’s Liquidity Adequacy Requirements guideline.

Contractual Obligations

We enter into contracts in the normal course of business that give rise to 

of  this  MD&A,  as  well  as  Notes  14,  16,  20  and  24  to  the  consolidated 

commitments  of  future  minimum  payments  that  may  affect  the  liquidity 

financial statements, the following contractual obligations are outstanding 

position. In addition to the obligations related to deposits and subordinated 

at October 31, 2019:

debentures discussed in the Deposits and Liquidity Management sections 

62

CWB Financial Group 2019 Annual ReportTable 31 - Contractual Obligations
($ thousands)

Lease commitments
Purchase obligations for operating and capital expenditures

October 31, 2019

October 31, 2018

Credit Ratings

Within 1 

Year

14,946 
 1,659 

16,605 

15,768 

 $ 

 $ 

 $ 

 $ 

 $ 

 $ 

1 to 3

Years

27,192 
 1,393 

28,585 

37,713 

 $ 

 $ 

 $ 

4 to 5

Years

22,503 
 - 

22,503 

8,971 

 $ 

 $ 

 $ 

More than

5 Years

27,943 
 - 

27,943 

24,338 

 $ 

 $ 

 $ 

Total

92,584 
 3,052 

95,636 

86,790 

CWB’s  ability  to  efficiently  access  capital  markets  funding  on  a  cost-

for funding capacity or access to capital markets. Changes in credit ratings 

effective basis is partially dependent upon the maintenance of satisfactory 

may  also  affect  the  ability  and/or  the  cost  of  establishing  normal  course 

credit  ratings.  Such  credit  ratings,  accompanied  with  a  stable  or  positive 

derivative or hedging transactions. 

outlook,  increase  the  breadth  of  clients  and  investors  able  to  participate 

in various deposit and debt offerings, while also lowering our overall cost 

of capital. 

Credit ratings do not consider market price or address the suitability of any 

financial instrument for a particular investor and are not recommendations 

to  purchase,  sell  or  hold  securities.  Ratings  are  subject  to  revision  or 

Credit  ratings  are  largely  determined  by  the  quality  of  earnings,  the 

withdrawal at any time by the rating organization.

adequacy  of  capital,  the  effectiveness  of  risk  management  programs  and 

the opinions of rating agencies related to creditworthiness of the financial 

sector as a whole. 

The  following  table  summarizes  the  credit  ratings  issued  by  DRBS 

Morningstar for CWB, as well as the corresponding rating agency outlook, 

last confirmed on November 27, 2019. DBRS Morningstar has discontinued 

There can be no assurance that CWB’s credit ratings and the corresponding 

CWB’s legacy, non-NVCC subordinated debt rating as all outstanding non-

outlook will not be changed, potentially resulting in adverse consequences 

NVCC debt was repaid on November 18, 2019.

Table 32 - DBRS Morningstar Credit Ratings

Long-term senior debt 
and long-term deposits

Short-term  
instruments

Subordinated  
debentures (NVCC)

Preferred shares

Outlook

A (low)

R1 (low)

BBB (low)

Pfd-3

Stable

CAPITAL RISK 

Capital risk is the risk that we have insufficient capital resources, in either quantity or quality, to support economic risk taken, regulatory requirements, 

strategic initiatives and current or planned operations. 

Risk Overview

We follow three main principles to facilitate the effective management of 

•  The objective of capital management is to ensure:

capital risk:

•  Capital  management  involves  a  dynamic  and  ongoing  process  to 

determine, allocate and maintain appropriate amounts of capital; 

•  The optimal amount and composition of capital must consider regulatory 

requirements, as well as the expectations of our shareholders and other 

stakeholders; and,

 - Capital is, and will continue to be, adequate to maintain confidence 

in the safety and stability of CWB while also complying with required 

regulatory standards;

 - We have the capability to access appropriate sources of capital in a 

timely and cost-effective manner; and, 

 - Return  on  capital  is  sufficient  to  support  projected  business  growth 

and satisfy the expectations of investors.

63

CWB Financial Group 2019 Annual ReportRisk Governance

The Board approves the annual regulatory capital plan, and the Board 

In  addition,  Integrated  Risk  Management,  Risk  Capital  and  IFRS  9, 

Risk Committee approves the periodic ICAAP and capital management 

and  Finance  comprise  the  ICAAP  core  team  and  are  closely  involved 

policies. The Group Capital Risk Committee is responsible for capital risk 

in  capital  management.  The  core  team  is  closely  supported  by  other 

management. ERM oversees the demand side of capital management, 

key  departments,  including  Treasury,  Credit  Risk  Management,  and 

including risk capital and economic capital. Separate from ERM, CWB’s 

Strategy.

Finance team provides independent oversight of processes to manage 

capital  risk.  In  effect,  the  CFO  is  responsible  for  the  supply  side  of 

capital adequacy, and the CRO is responsible for the demand side of 

risk capital and capital risk management. 

Risk Management

The following are key elements of capital risk management:

•  Forecast models used to analyze the likely capital impact of projected 

•  The  annual  regulatory  capital  plan, 

inclusive  of  the  capital 

operations, various balance sheet and income statement scenarios, 

approaches  used  to  calculate  regulatory  capital,  and/or  significant 

management policy and three-year capital projections; 

transactions; and,

•  A quarterly regulatory capital risk update provided to the Board Risk 

•  Regulatory  capital  ratios  reported  to  senior  management  and  the 

Committee;

Board on a monthly basis.

For additional information, please refer to the Capital Management section of this MD&A.

OPERATIONAL RISK

Operational risk is defined as the risk of loss due to unanticipated outcomes that result from inadequate or failed systems, processes, or human 

errors, as well as from external events. Exposure to operational risks arises from the people, processes, and systems that are established to serve 

CWB’s clients and maintain the required functions of the enterprise.

Risk Overview

Operational  risk  is  inherent  in  all  of  CWB’s  business  activities,  including 

The regulatory framework requires certain amounts of capital to be allocated 

banking,  trust,  and  wealth  management.  We  are  exposed  to  operational 

to support operational risk. We use the Standardized approach to measure 

risk  from  internal  business  activities,  external  threats  and  outsourced 

operational  risk.  We  have  a  group-wide  Operational  Risk  Management 

business activities. Its impact can be financial loss, loss of reputation, loss 

Policy  to  ensure  that  all  employees  understand  their  responsibilities  with 

of competitive position, regulatory penalties, or failure in the management 

respect to operational risk management. The Operational Risk Management 

of  other  risks.  While  operational  risk  cannot  be  eliminated,  proactive 

Policy encompasses a common language of risk coupled with programs and 

operational  risk  management  is  a  key  strategy  to  mitigate  this  risk.  The 

methodologies for identification, measurement, control, and management 

primary financial measure of operational risk is actual losses incurred. 

of operational risk. 

Risk Governance

Business and support areas are the first line of defence, and are fully 

the  enterprise.  Integrated  Risk  Management,  as  the  second  line,  is 

accountable  to  manage  and  mitigate  the  operational  risks  associated 

responsible  for  the  continual  enhancement  of  the  Operational  Risk 

with  their  activities.  The  Operational  Risk  Committee  oversees  the 

Management  Framework  and  supporting  policies.  The  Board  Risk 

implementation  and  adoption  of  the  Operational  Risk  Management 

Committee  has  ultimate  oversight  and  approves  the  Operational  Risk 

Policy  across  the  enterprise  and  facilitates  the 

involvement  of 

Management Policy.

relevant  stakeholders  in  the  first  and  second  line  of  defence  across 

64

CWB Financial Group 2019 Annual ReportRisk Management

Following  is  a  summary  of  strategies  and  factors  that  assist  with  the 

•  Management is very engaged with promoting CWB’s operational risk 

effective management of operational risk:

tolerance and appetite; and,

•  Management remains close to operations, which helps to facilitate 

effective internal communication and operational control; 

•  Communication  of,  and  training  related  to,  the  importance  of 

effective operational risk management to all levels; 

•  Ongoing  enhancement  of  enterprise-wide  operational 

risk 

management processes. 

Key elements of the Operational Risk Management Framework include:

In  addition  to  the  second  line  Operational  Risk  Management  Framework, 

•  Common  definitions  of  operational  risk  –  We  incorporate  standard 

additional key components include: 

risk  terms  and  certain  key  operational  risk  definitions  as  part  of  our 

•  Implementation  of  policies  and  procedural  controls  appropriate  to 

operational risk management framework and supporting policies;

address  identified  risks  (including  segregation  of  duties  and  other 

•  Risk Control Assessments (RCA) – Utilized to develop a forward-looking 

fundamental checks and balances);

view of operational risk exposure based on proactive identification of key 

•  Continual  enhancements  to  fraud  prevention  processes,  policies  and 

sources of operational risk exposures. The results of RCAs are aggregated 

communication; 

across the enterprise to evaluate the key sources of operational risks and 

compare relative exposures from different business activities;

•  Operational risk reporting – Loss data monitoring is important to maintain 

awareness  of  identified  operational  risks  and  to  assist  management  in 

taking constructive action to reduce exposure to future losses;

•  Root cause analysis – For significant operational risk events we employ 

a  standardized  methodology  to  identify  the  underlying  cause  of  the 

operational  risk  event  and  document  the  corrective  actions  taken  to 

avoid similar events in the future; and,

•  New 

initiative  risk  assessments  – 

Integrated  with  our  change 

management  process,  requires  project  owners  to  proactively  identify 

all relevant stakeholders across significant functional areas and conduct 

detailed RCAs for new initiatives.

•  Established  “whistleblower”  processes,  a  robust  employee  code  of 

conduct and ethical concerns hotline;

•  Maintenance of an outsourcing management program;

•  At least annual assessment and benchmarking of business insurance;

•  Human resource guidelines and processes to ensure staff are adequately 

trained  for  the  tasks  for  which  they  are  responsible  and  to  enable 

retention and recruitment; 

•  A  Regulatory  Compliance  team  focused  on  key  regulatory  compliance 

areas such as privacy, anti-money laundering, anti-terrorist financing and 

consumer protection regulations;

•  Use  of  technology  that  incorporates  automated  systems  with  built-

in  controls  and  active  management  of  configuration  and  change 

management along with information security management programs; 

•  Enhanced focus on data quality as an important and strategic asset;

•  Effective  project  management  processes  supported  by  a  designated 

committee comprised of representatives of senior management; and,

•  Continual updating and testing of procedures and contingency plans for 

disaster recovery and business continuity (including pandemic planning).

We have adopted an Operational Risk Taxonomy as part of our Operational 

Risk  Management  Framework.  This  taxonomy  forms  the  basis  for  all 

operational risk management reporting, with loss events and identified risks 

categorized consistently. 

The taxonomy is based on 15 distinct risk types that are aligned within the 

seven Basel Operational Risk categories.

65

CWB Financial Group 2019 Annual ReportTable 33 - Operational Risk Taxonomy

Operational Risk Level

Description

Financial crime risk

The risk of loss or harm arising from crimes committed against CWB, our clients, 
or by our employees or third parties. Loss in this context refers to economic loss 
including time, recovery costs, and overhead. 

Category

External Fraud and 
Internal Fraud

Regulatory compliance risk

The risk of loss or harm created by failing to comply with or satisfy the laws, 
regulatory requirements or prescribed practices that apply to CWB. It does not 
include risk arising from non-conformance with ethical standards.

Clients, Products, and 
Business Practices

Legal risk

Reputation risk

The risk of loss or harm arising from the ways in which laws, regulatory 
requirements, prescribed practices or contractual obligations apply to CWB. It 
does not include risk arising from non-conformance with ethical standards. 

The risk of loss or harm to the CWB brand or reputation. It may arise even if other 
operational risks are effectively managed, and includes the risk arising from non-
conformance with ethical standards. 

Legal Risk

Reputation Risk

Damage to physical assets 
(excludes investment assets)

The risk of loss or harm to physical assets caused by natural disaster, mechanical 
failures, or intentional or unintentional human actions.

Damage to Physical 
Assets

People risk

The risk that we cannot attract and retain sufficient qualified resources to 
implement our strategies and/or achieve our objectives. 

Employment Practices 
and Workplace Safety

Business disruption risk

The risk of loss or harm due to the failure to ensure the ongoing continuation of 
critical business operations caused by disruptions impacting the availability of 
staff, systems, and/or premises.

Business Disruption and 
System Failure

Technology risk

Information security risk

Accounting risk (excludes 
model errors related to 
financial statements)

Model risk

Reporting risk

Outsourcing and third-party 
supplier risk

Change management risk 
(excludes technology change)

The risk of loss or harm related to the operational performance, confidentiality, 
integrity and availability of our information, systems and infrastructure. The risk 
of loss due to information systems and services (including application systems 
and supporting technology infrastructure) failing to satisfy business requirements, 
caused by inadequately designed, maintained, and/or supported systems, 
applications and technology.

Business Disruption and 
System Failure

The risk of loss or harm due to the compromising of our information assets (i.e., 
the unauthorized use, loss, damage, disclosure, or modification of company 
information and information systems) caused by a failure to protect our information 
assets (including cyber risk).

External Fraud and 
Client, Products, and 
Business Practices

The risk of loss or harm due to misstatements of assets, liabilities and/or income, 
caused by internal financial control failures or deficiencies. 

Execution, Delivery, and 
Process Management

The risk of loss or harm due to inaccurate model outputs or incorrect 
interpretations of model outputs, caused by inadequate model design, use and/or 
assumptions. 

Execution, Delivery, and 
Process Management

The risk of loss or harm due to inadequate risk-related information being provided 
to senior management, the Board, and/or regulatory bodies, caused by incomplete, 
inaccurate or untimely risk reporting processes, systems and/or un-actioned risk 
reporting.

The risk of loss or harm due to a third-party service provider failing to deliver 
functionality and performance required to effectively support underlying business 
objectives, caused by inadequate selection, retention, oversight and/or monitoring 
of the relationship, or by inadequate contractual terms and conditions.

The risk of loss or harm due to a failure to effectively manage change to achieve the 
desired business requirements and objectives, caused by inadequate management 
(i.e., planning, execution, monitoring, oversight, and reporting) of significant 
business change.

Execution, Delivery, and 
Process Management

Execution, Delivery, and 
Process Management

Execution, Delivery, and 
Process Management

Process and execution risk

The risk of loss or harm due to a failure to achieve the desired outcome caused by 
inadequately designed or executed processes.

Execution, Delivery, and 
Process Management

Product and customer/client 
selection risk (includes design, 
development, distribution, and 
sales)

The risk of loss or harm due to the inability to effectively design, develop, 
distribute, and sell products and services, or attract profitable clients caused by 
a breakdown of the product development and sales distribution process, or the 
failure to properly vet clients.

Clients, Products, and 
Business Practices

Risk of loss or harm due to CWB failing to meet professional obligations to our 
clients, caused by an inadequate understanding and/or execution of the obligation/
suitability requirements.

Clients, Products, and 
Business Practices

Fiduciary risk

66

CWB Financial Group 2019 Annual ReportA discussion of several of CWB’s key operational risks follows:

People Risk

Competition  for  qualified  employees  in  our  key  markets  has  remained 

consistent and reflects the generally stable level of economic activity and 

evolving  needs  of  other  financial  services  participants  within  and  outside 

CWB’s geographic footprint. 

We  intend  to  continually  attract  and  retain  qualified  employees  to 

successfully execute against our vision to become the best full-service bank 

for business owners in Canada. We do this by proactively investing in our 

practices  and  programs  to  build  a  positive,  rewarding  and  collaborative 

work  environment,  where  teams  are  empowered  to  deliver  exceptional 

client  experiences.  Our  refreshed  brand  and  values  include  a  people  first 

approach to planning and execution, a focus to drive inclusion and diversity 

as  key  business  advantages,  and  specific  strategies  to  increase  CWB’s 

brand  awareness  in  the  markets  where  we  operate.  We  complement  this 

with  a  specialized  and  knowledgeable  approach  to  talent  acquisition,  a 

competitive total rewards offering with differentiated benefits, flexible work 

arrangements, comprehensive learning and development opportunities and 

a proactive focus on succession planning. 

An  inability  to  attract  and  retain  an  appropriate  staff  complement  would 

adversely affect our ability to achieve CWB’s strategic objectives.

Technology Risk

We  are  highly  dependent  upon  information  technology  and  supporting 

infrastructure,  such  as  voice,  data  and  network  access.  In  addition  to 

internal  resources,  various  third-parties  provide  key  components  of  the 

infrastructure  and  applications.  Disruptions  in  information  technology 

and  infrastructure,  whether  attributed  to  internal  or  external  factors,  and 

including  potential  disruptions  in  the  services  provided  by  various  third 

parties, could adversely affect our ability to conduct regular business and/

or  deliver  products  and  services  to  clients.  Ongoing  diligence  is  required 

to  ensure  systems  are  secure  from  threats.  CWB  currently  has  a  number 

of  projects  underway  focused  to  increase  our  digital  capabilities  which 

increase risk exposure related to information systems and technology. We 

continuously  identify  and  assess  key  services  to  ensure  potential  failure 

points are highlighted and related risk is mitigated the best possible way (i.e. 

direction,  a  decline  in  client  and  shareholder  confidence,  and  damage  to 

our reputation. Management of these risks is a key priority for us, and we do 

so in accordance with our three lines of defence framework. 

Legal Risk
Legal risk is the potential for loss or harm resulting from a failure to comply 

with  laws  or  satisfy  contractual  obligations.  We  are  subject  to  litigation 

arising in the ordinary course of business, and the unfavourable resolution 

of any such litigation could have a material adverse effect on our financial 

results  and  damage  our  reputation.  We  are  required  to  disclose  material 

litigation  to  which  we  are  party.  In  assessing  the  materiality  of  litigation, 

factors considered include a case-by-case assessment of specific facts and 

circumstances, our past experience and the opinions of legal experts. 

Regulatory Compliance Risk
Our  businesses  are  highly  regulated  through  the 

laws,  regulatory 

requirements  and  prescribed  practices  applicable  to  CWB  that  have 

been  put  in  place  by  various  authorities,  including  federal  and  provincial 

governments  and  regulators.  Changes  to  these  applicable  requirements, 

including  changes 

in  their 

interpretation  or 

implementation,  could 

adversely affect us, and we anticipate ongoing scrutiny from our regulatory 

authorities and strict enforcement of such requirements as reforms continue 

at the federal and provincial levels to strengthen the stability of the financial 

system and protect stakeholders. Over the past several years, the intensity 

of  supervisory  oversight  of  all  federally  regulated  Canadian  financial 

institutions has increased significantly in terms of both regulation and new 

standards. This includes amplified supervisory activities, an increase in the 

volume  of  regulation,  more  frequent  data  and  information  requests  from 

regulators, and shorter implementation timeframes for new requirements. 

Certain  requirements  may  also  impact  our  ability  to  compete  against 

both federally regulated and non-federally regulated entities. We actively 

monitor these developments and implement required changes to systems 

and processes. We have implemented a robust regulatory compliance risk 

management  framework  and  developed  supporting  protocols  to  manage 

regulatory compliance risk across the enterprise. 

Financial Crime Risk
Safeguarding  our  customers,  employees,  information  and  assets  from 

upgrades, enhancements, new products). In the last year, our Information 

exposure to criminal risk is an important priority for us. Criminal risk is the 

Services team has worked closely with ERM to apply further rigour to, and 

potential for loss or harm resulting from a failure to comply with criminal 

enhanced  governance  around,  identification  and  evaluation  of  potential 

laws and includes acts by employees or third parties against us and acts by 

risks in the technology environment.

Information and Cyber Security Risk 

We manage information security risk by ensuring appropriate technologies, 

processes and practices are effectively designed and implemented to help 

prevent, detect and respond to threats as they emerge and evolve. We rely 

upon  a  complete  suite  of  advanced  controls  to  protect  CWB’s  operations 

and our customers from attack and have partnered with leading third-party 

service providers to provide counsel and support should the need arise. We 

regularly  test  the  completeness  and  effectiveness  of  our  information  and 

cyber security program. 

Legal, Regulatory Compliance and Reputation Risk

Legal  and  regulatory  compliance  risk  is  the  potential  for  loss  or  harm 

created  by  legal,  regulatory  compliance,  financial  crimes  and  reputation 

risks. Failing to manage these risks may result in civil or criminal litigation, 

administrative  penalties,  supervisory  findings,  enforcement  actions, 

external parties using CWB to engage in unlawful conduct, such as fraud, 

theft,  money  laundering,  violence,  cyber  crime,  bribery  and  corruption. 

We govern, oversee and assess principles and procedures designed to help 

ensure compliance with legal and regulatory requirements and internal risk 

parameters  related  to  anti-money  laundering,  anti-terrorist  financing  and 

sanctions  measures,  and  our  compliance  with  anti-corruption  and  anti-

bribery laws and regulations. 

Reputation Risk
Damage  to  our  reputation  and  negative  public  perception  could  be  an 

outcome of operational risk events that result from breakdowns in internal 

processes,  deficient  systems,  actual  or  alleged  misconduct  of  employees 

or  external  partners  representing  non-conformance  with  our  ethical 

standards,  or  external  events.  Significant  reputation  risk  events  typically 

lead  to  questions  about  business  ethics  and  integrity,  competence, 

corporate governance practices, quality and accuracy of financial reporting 

disclosures, or quality of products and service. 

financial loss, reputation damage, restricted business activities, increased 

Negative  public  opinion  could  adversely  affect  our  ability  to  attract  and 

regulatory  supervision  or  intervention  or  the  imprisonment  or  regulatory 
examination of officers and directors, an inability to execute our strategic 

retain  clients  and/or  employees  and  could  expose  us  to  litigation  and/or 
regulatory  action.  Responsibility  for  managing  the  impact  of  operational 

67

CWB Financial Group 2019 Annual Report(and other) risks on our reputation falls to all of our teams, including senior 

conduct policies, in a manner that minimizes operational risks and aligns to 

management  and  the  Board.  All  directors,  officers  and  employees  have  a 

our three lines of defence framework.

responsibility  to  conduct  their  activities  in  accordance  with  our  personal 

Further, the initiation of any new growth initiatives or infrastructure projects, 
and any significant expansion of the business may increase the operating 
complexity  and  divert  management’s  attention  away  from  established  or 
ongoing  business  activities.  Any  failure  to  successfully  manage  strategic 
execution or acquisition strategies could have a material adverse impact on 
our business, financial condition and results of operations.

ADEQUACY OF CWB’S RISK MANAGEMENT FRAMEWORK

The  Risk  Management  Framework  is  comprised  of  various  processes  and 
strategies for managing risk exposure. Given the structure and scope of our 
operations, CWB is primarily subject to credit, market (mainly interest rate), 
liquidity, operational, reputation, regulatory, environmental, and other risks. 
There can be no assurance that the framework to manage risks, including 
the framework’s underlying assumptions and models, will be effective under 
all conditions and circumstances. If the risk management framework proves 
ineffective,  CWB  could  be  materially  affected  by  unexpected  financial 
losses and/or other harm.

CHANGES IN ACCOUNTING STANDARDS AND 
ACCOUNTING POLICIES AND ESTIMATES

The  IASB  continues  to  change  the  financial  accounting  and  reporting 
standards  that  govern  the  preparation  of  our  financial  statements.  These 
types  of  changes  can  be  significant  and  may  materially  impact  how  we 
record and report our financial condition and results of operations. Where 
we are required to retroactively apply a new or revised standard, we may be 

required to restate prior period financial statements

OTHER FACTORS

We caution that the above discussion of risk factors is not exhaustive. Other 
factors beyond our control that may affect future results include changes 
in  tax  laws,  technological  changes,  unexpected  changes  in  consumer 
spending  and  saving  habits,  timely  development  and  introduction  of  new 
products, and the anticipation of and success in managing the associated 

risks.

OTHER RISK FACTORS

In addition to the risks described above, other risk factors, including those 
below and those identified in the forward-looking statements section, may 
adversely affect CWB’s businesses and financial results. 

GENERAL BUSINESS AND ECONOMIC CONDITIONS

CWB’s overall financial performance is impacted by general business and 
economic conditions across the country. Several factors that could impact 
general business and economic conditions in our markets include, but are 
not limited to, changes in: short-term and long-term interest rates; energy 
and  other  commodity  prices,  including  the  impact  of  constrained  energy 
transportation  infrastructure;  real  estate  prices;  adverse  global  economic 
events  and/or  elevated  economic  uncertainties;  inflation;  exchange  rates; 
levels of consumer, business and government spending; levels of consumer, 
business and government debt; and consumer confidence. 

LEVEL OF COMPETITION 

Our  performance  is  impacted  by  competition  in  the  markets  in  which  we 
operate.  Client  retention  may  be  influenced  by  many  factors,  including 
relative  client  experience,  the  relative  price  and  attributes  of  products 
and  services,  changes  in  products  and  services,  and  actions  taken  by 
competitors. 

While  transition  from  the  Standardized  to  the  AIRB  approach  for  risk  and 
capital  management  will  not  affect  the  attributes  or  behaviour  of  our 
competitors, we expect this transition to enhance our competitiveness by 
enabling CWB to price more effectively for risk.

ACCURACY AND COMPLETENESS OF INFORMATION ON 
CLIENTS AND COUNTERPARTIES

We depend on the accuracy and completeness of information about clients 
and counterparties. In deciding whether to extend credit or enter into other 
transactions  with  clients  and  counterparties,  we  may  rely  on  information 
furnished  by  them,  including  financial  statements,  appraisals,  external 
credit ratings and other financial information. 

We  may  also  rely  on  the  representations  of  clients  and  counterparties  as 
to the accuracy and completeness of that information and, with respect to 
financial statements, on the reports of auditors. Our financial condition and 
earnings  could  be  negatively  impacted  to  the  extent  it  relies  on  financial 
statements  that  do  not  comply  with  standard  accounting  practices,  that 
are  materially  misleading,  or  that  do  not  fairly  present,  in  all  material 
respects, the financial condition and results of operations of the customer 
or counterparties.

ABILITY TO EXECUTE GROWTH INITIATIVES AND 
STRATEGIC INFRASTRUCTURE PROJECTS

As  part  of  our  transformational  strategy,  we  intend  to  continue  growing 
our  business  through  a  combination  of  organic  growth  and  strategic 
acquisitions.  The  ability  to  successfully  grow  organically  will  depend 
on  successful  execution  of  key  business  transformation  efforts  and 
infrastructure projects. The ability to successfully grow through acquisition 
will  be  dependent  on  a  number  of  factors,  including  identification  of 
accretive new business or acquisition opportunities, negotiation of purchase 
agreements  on  satisfactory  terms  and  prices,  approval  of  acquisitions  by 
regulatory authorities, securing satisfactory regulatory capital and financing 
arrangements,  and  effective  integration  of  newly  acquired  operations 
into  the  existing  business.  All  of  these  activities  may  be  more  difficult  to 
implement or may take longer to execute than we anticipate. 

68

CWB Financial Group 2019 Annual ReportUPDATED SHARE INFORMATION

As  at  November  30,  2019,  there  were  87,264,636  common  shares  and 

the dividend declared one year ago. The Board of Directors also declared 

1,615,178 stock options outstanding. On December 4, 2019, CWB’s Board of 

preferred  share  cash  dividends  of  $0.2688125  per  Series  5,  $0.390625 

Directors  declared  a  cash  dividend  of  $0.28  per  common  share,  payable 

per  Series  7,  and  $0.375  per  Series  9,  all  payable  on  January  31,  2020  to 

on  January  7,  2020  to  shareholders  of  record  on  December  17,  2019.  This 

shareholders of record on January 24, 2020.

quarterly dividend is consistent with the prior quarter and 8% higher than 

CONTROLS AND PROCEDURES

As of October 31, 2019, an evaluation was carried out on the effectiveness 

On  November  1,  2018,  CWB  adopted  IFRS  9  and  updated  or  modified 

of CWB’s disclosure controls and procedures. Based on that evaluation, the 

certain  internal  controls  over  financial  reporting  as  a  result  of  the  new 

CEO and CFO have certified that the design and operating effectiveness of 

accounting  standard.  There  were  no  other  significant  changes  in  CWB’s 

CWB’s disclosure controls and procedures were effective.

ongoing internal controls over financial reporting that occurred during the 

Also at October 31, 2019, an evaluation was carried out on the effectiveness 

of internal controls over financial reporting to provide reasonable assurance 

year ended October 31, 2019 that have materially affected, or are reasonably 

likely to materially affect, CWB’s internal controls over financial reporting. 

regarding  the  reliability  of  financial  reporting  and  the  preparation  of 

Prior to its release, this MD&A was reviewed by the Audit Committee and, 

financial statements in accordance with IFRS. Based on that evaluation, the 

on  the  Audit  Committee’s  recommendation,  approved  by  the  Board  of 

CEO and CFO have certified that the design and operating effectiveness of 

Directors of CWB.

internal controls over financial reporting were effective.

These  evaluations  were  conducted  using  the  framework  and  criteria 

established  in  accordance  with  Internal  Control  –  Integrated  Framework 

(2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 

Treadway  Commission  (COSO).  A  Disclosure  Committee,  comprised 

of  members  of  senior  management,  assists  the  CEO  and  CFO  in  their 

responsibilities.  Management’s  evaluation  of  controls  can  only  provide 

reasonable, not absolute, assurance that all control issues that may result in 

material misstatement, if any, have been detected.

69

CWB Financial Group 2019 Annual ReportConsolidated Financial Statements

MANAGEMENT’S RESPONSIBILITY 
FOR FINANCIAL REPORTING

The  consolidated  financial  statements  of  Canadian  Western  Bank  (CWB) 

The  system  of  internal  controls  is  also  supported  by  our  internal  audit 

and related financial information presented in this annual report have been 

function, which carries out periodic internal audits of all aspects of CWB’s 

prepared  by  management,  who  are  responsible  for  the  integrity  and  fair 

operations. The Chief Internal Auditor has full and free access to the Audit 

presentation of the information presented, which includes the consolidated 

Committee and to the external auditors.

financial statements, Management’s Discussion and Analysis (MD&A) and 

other  information.  The  consolidated  financial  statements  were  prepared 

in accordance with International Financial  Reporting Standards, including 

the requirements of the Bank Act and related rules and regulations issued 

by  the  Office  of  the  Superintendent  of  Financial  Institutions  Canada.  The 

MD&A has been prepared in accordance with the requirements of securities 

regulators, including National Instrument 51-102 of the Canadian Securities 

Administrators (CSA).

The  Audit  Committee,  appointed  by  the  Board  of  Directors,  is  comprised 

entirely  of  independent  directors  who  are  not  officers  or  employees  of 

CWB. The Committee is responsible for reviewing the consolidated financial 

statements  and  annual  report,  including  the  MD&A,  and  recommending 

them  to  the  Board  of  Directors  for  approval.  Other  key  responsibilities  of 

the Audit Committee include meeting with management, the Chief Internal 

Auditor  and  the  external  auditors  to  discuss  the  effectiveness  of  certain 

internal controls over the financial reporting process and the planning and 

The  consolidated  financial  statements,  MD&A  and  related  financial 

results of the external audit. The Audit Committee also meets regularly with 

information reflect amounts which must, of necessity, be based on informed 

the Chief Financial Officer, Chief Internal Auditor and the external auditors 

estimates and judgments of management with appropriate consideration to 

without management present.

materiality. The financial information represented elsewhere in this annual 

report  is  fairly  presented  and  consistent  with  the  consolidated  financial 

statements.

The Governance and Conduct Review Committee, appointed by the Board 

of  Directors,  is  comprised  of  directors  who  are  not  officers  or  employees 

of CWB. Their responsibilities include reviewing related party transactions 

Management  has  designed  the  accounting  system  and  related  internal 

and  reporting  to  the  Board  of  Directors,  those  related  party  transactions 

controls, and supporting procedures are maintained to provide reasonable 

which may have a material impact on CWB.

assurance  that  financial  records  are  complete  and  accurate,  assets  are 

safeguarded  and  CWB  is  in  compliance  with  all  regulatory  requirements. 

These supporting procedures include the careful selection and training of 

qualified  staff,  defined  division  of  responsibilities  and  accountability  for 

performance, and the written communication of policies and guidelines of 

business conduct and risk management throughout CWB.

We, as CWB’s Chief Executive Officer and Chief Financial Officer, will certify 

CWB’s annual filings with the CSA as required by National Instrument 52-

109 Certification of Disclosure in Issuers’ Annual and Interim Filings.

The Office of the Superintendent of Financial Institutions Canada, at least 

once a year, makes such examination and inquiry into the affairs of CWB and 

its federally regulated subsidiaries as is deemed necessary or expedient to 

satisfy themselves that the provisions of the relevant Acts, having reference 

to the safety of depositors, are being duly observed and that CWB is in a 

sound financial condition.

KPMG  LLP,  the  independent  auditors  appointed  by  the  shareholders  of 

CWB, have performed an audit of the consolidated financial statements and 

their report follows. The external auditors have full and free access to, and 

meet periodically with, the Audit Committee to discuss their audit and any 

resulting matters.

Chris H. Fowler 

President and Chief Executive Officer 

December 4, 2019

Carolyn J. Graham, FCPA, FCA 

Executive Vice President and Chief Financial Officer

70

CWB Financial Group 2019 Annual ReportINDEPENDENT AUDITORS’ REPORT

To the Shareholders of Canadian Western Bank

In connection with our audit of the financial statements, our responsibility 

OPINION

We  have  audited  the  consolidated  financial  statements  of  Canadian 

Western Bank (the Entity), which comprise:

is to read the other information identified above and, in doing so, consider 

whether the other information is materially inconsistent with the financial 

statements  or  our  knowledge  obtained  in  the  audit  and  remain  alert  for 

indications that the other information appears to be materially misstated.

•  the consolidated balance sheets as at October 31, 2019 and October 31, 

2018

We obtained the information, other than the financial statements and the 

auditors’ report thereon, included in Management’s Discussion and Analysis 

•  the  consolidated  statements  of  income  and  comprehensive  income  for 

filed with the relevant Canadian Securities Commissions.   

the years then ended

•  the  consolidated  statements  of  changes  in  equity  for  the  years  then 

ended 

•  the consolidated statements of cash flows for the years then ended 

•  and notes to the consolidated financial statements, including a summary 

of significant accounting policies 

(Hereinafter referred to as the “financial statements”).

In  our  opinion,  the  accompanying  financial  statements  present  fairly,  in 

all  material  respects,  the  consolidated  financial  position  of  the  Entity  as 

at  October  31,  2019  and  October  31,  2018,  and  its  consolidated  financial 

performance, and its consolidated cash flows for the years then ended in 

accordance with International Financial Reporting Standards (IFRS).  

BASIS FOR OPINION 

We conducted our audit in accordance with Canadian generally accepted 

auditing standards.  Our responsibilities under those standards are further 

described  in  the  “Auditors’  Responsibilities  for  the  Audit  of  the  Financial 

Statements” section of our auditors’ report.  

We  are  independent  of  the  Entity  in  accordance  with  the  ethical 

requirements  that  are  relevant  to  our  audit  of  the  financial  statements  in 

Canada and we have fulfilled our other responsibilities in accordance with 

these requirements.

We  believe  that  the  audit  evidence  we  have  obtained  is  sufficient  and 

appropriate to provide a basis for our opinion.    

If,  based  on  the  work  we  have  performed  on  this  other  information,  we 

conclude that there is a material misstatement of this other information, we 

are required to report that fact in the auditors’ report.  

We have nothing to report in this regard.

The  information,  other  than  the  financial  statements  and  the  auditors’ 

report thereon, included in a document likely to be entitled “2019 Annual 

Report” is expected to be made available to us after the date of this auditors’ 

report. If, based on the work we will perform on this other information, we 

conclude that there is a material misstatement of this other information, we 

are required to report that fact to those charged with governance.   

RESPONSIBILITIES OF MANAGEMENT AND THOSE 
CHARGED WITH GOVERNANCE FOR THE FINANCIAL 
STATEMENTS

Management  is  responsible  for  the  preparation  and  fair  presentation  of 

the  financial  statements  in  accordance  with  IFRS,  and  for  such  internal 

control as management determines is necessary to enable the preparation 

of financial statements that are free from material misstatement, whether 

due to fraud or error.

In  preparing  the  financial  statements,  management  is  responsible  for 

assessing the Entity’s ability to continue as a going concern, disclosing as 

applicable, matters related to going concern and using the going concern 

basis  of  accounting  unless  management  either  intends  to  liquidate  the 

Entity or to cease operations, or has no realistic alternative but to do so.

EMPHASIS OF MATTER – CHANGE IN ACCOUNTING 
POLICY

Those charged with governance are responsible for overseeing the Entity‘s 

financial reporting process. 

Without qualifying our opinion on the consolidated financial statements, we 

draw attention to Note 1(J) to the consolidated financial statements, which 

indicates that the Bank has changed its method of accounting for financial 

instruments in 2019 due to the adoption of IFRS 9 Financial Instruments. Our 

opinion is not modified in respect of this matter.

AUDITORS’ RESPONSIBILITIES FOR THE AUDIT OF THE 
FINANCIAL STATEMENTS

Our  objectives  are  to  obtain  reasonable  assurance  about  whether  the 

financial  statements  as  a  whole  are  free  from  material  misstatement, 

whether due to fraud or error, and to issue an auditors’ report that includes 

OTHER INFORMATION

our opinion. 

Management  is  responsible  for  the  other  information.  Other  information 

Reasonable assurance is a high level of assurance, but is not a guarantee 

comprises:

that an audit conducted in accordance with Canadian generally accepted 

auditing  standards  will  always  detect  a  material  misstatement  when  it 

•  the  information,  other  than  the  financial  statements  and  the  auditors’ 

exists. 

report thereon, included in Management’s Discussion and Analysis filed 

with the relevant Canadian Securities Commissions.

Misstatements  can  arise  from  fraud  or  error  and  are  considered  material 

•  the  information,  other  than  the  financial  statements  and  the  auditors’ 

if,  individually  or  in  the  aggregate,  they  could  reasonably  be  expected  to 

report thereon, included in a document likely to be entitled “2019 Annual 

influence the economic decisions of users taken on the basis of the financial 

Report”.

statements.

Our opinion on the financial statements does not cover the other information 

As part of an audit in accordance with Canadian generally accepted auditing 

and  we  do  not  and  will  not  express  any  form  of  assurance  conclusion 

standards,  we  exercise  professional  judgment  and  maintain  professional 

thereon. 

skepticism throughout the audit. 

71

CWB Financial Group 2019 Annual ReportWe also:

•  Identify  and  assess  the  risks  of  material  misstatement  of  the  financial 

statements, 

including  the  disclosures,  and  whether  the  financial 

statements,  whether  due  to  fraud  or  error,  design  and  perform  audit 

statements represent the underlying transactions and events in a manner 

procedures responsive to those risks, and obtain audit evidence that is 

that achieves fair presentation.

sufficient and appropriate to provide a basis for our opinion. 

•  Communicate  with  those  charged  with  governance  regarding,  among 

•  The risk of not detecting a material misstatement resulting from fraud is 

other matters, the planned scope and timing of the audit and significant 

higher than for one resulting from error, as fraud may involve collusion, 

audit  findings,  including  any  significant  deficiencies  in  internal  control 

forgery,  intentional  omissions,  misrepresentations,  or  the  override  of 

that we identify during our audit. 

internal control.

•  Provide those charged with governance with a statement that we have 

•  Obtain an understanding of internal control relevant to the audit in order 

complied  with  relevant  ethical  requirements  regarding  independence, 

to design audit procedures that are appropriate in the circumstances, but 

and  communicate  with  them  all  relationships  and  other  matters  that 

not for the purpose of expressing an opinion on the effectiveness of the 

may  reasonably  be  thought  to  bear  on  our  independence,  and  where 

Entity’s internal control. 

applicable, related safeguards.

•  Evaluate  the  appropriateness  of  accounting  policies  used  and  the 

•  Obtain  sufficient  appropriate  audit  evidence  regarding  the  financial 

reasonableness of accounting estimates and related disclosures made by 

information of the entities or business activities within the Group Entity 

management.

to  express  an  opinion  on  the  financial  statements.  We  are  responsible 

•  Conclude  on  the  appropriateness  of  management’s  use  of  the  going 

for  the  direction,  supervision  and  performance  of  the  group  audit.  We 

concern basis of accounting and, based on the audit evidence obtained, 

remain solely responsible for our audit opinion.

whether a material uncertainty exists related to events or conditions that 

may cast significant doubt on the Entity’s ability to continue as a going 

The  engagement  partner  on  the  audit  resulting  in  this  auditors’  report  is 

concern. If we conclude that a material uncertainty exists, we are required 

Carlo De Mello.

to draw attention in our auditors’ report to the related disclosures in the 

financial statements or, if such disclosures are inadequate, to modify our 

opinion.  Our  conclusions  are  based  on  the  audit  evidence  obtained  up 

to the date of our auditors’ report. However, future events or conditions 

may cause the Entity to cease to continue as a going concern.

•  Evaluate the overall presentation, structure and content of the financial 

KPMG LLP 

Chartered Professional Accountants

Edmonton, Canada 

December 4, 2019

72

CWB Financial Group 2019 Annual ReportCONSOLIDATED BALANCE SHEETS
($ thousands)   

Assets
Cash Resources

Cash and non-interest bearing deposits with financial institutions
Interest bearing deposits with regulated financial institutions
Cheques and other items in transit

Securities

Issued or guaranteed by Canada
Issued or guaranteed by a province or municipality
Other debt securities
Preferred shares

Securities Purchased Under Resale Agreements
Loans

Personal
Business

Allowance for credit losses

Other

Property and equipment
Goodwill
Intangible assets
Derivatives
Other assets

Total Assets

Liabilities and Equity
Deposits

Personal
Business and government

Other

Cheques and other items in transit
Securities sold under repurchase agreements
Derivatives
Other liabilities

Debt

Debt related to securitization activities
Subordinated debentures

Equity

Preferred shares
Common shares
Retained earnings
Share-based payment reserve
Accumulated other comprehensive income

Total Shareholders' Equity
Non-controlling interests

Total Equity
Total Liabilities and Equity

As at
October 31

2019(1)

As at
October 31
2018

 116,963
 293,856
 5,023
 415,842

 1,341,326
 468,671
 191,046
 18,164
 2,019,207
 40,366

 5,689,833
 22,786,894
 28,476,727
 (110,834)
 28,365,893

 63,166
 85,392
 173,748
 47,815
 212,806
 582,927
 31,424,235

 15,300,505
 10,050,856
 25,351,361

 22,532
 29,965
 14,016
 646,386
 712,899

 1,913,799
 498,494
 2,412,293

 390,000
 731,970
 1,785,273
 24,309
 14,258
 2,945,810
 1,872
 2,947,682
 31,424,235

 $ 

 $ 

 $ 

 $ 

 73,822
 26,825
 52,574
 153,221

 1,325,816
 521,825
 143,536
 93,575
 2,084,752
 -

 5,247,160
 21,085,968
 26,333,128
 (128,529)
 26,204,599

 59,098
 85,168
 160,790
 2,496
 271,339
 578,891
 29,021,463

 14,483,686
 9,216,271
 23,699,957

 28,489
 95,126
 69,581
 531,953
 725,149

 1,757,854
 250,000
 2,007,854

 265,000
 744,701
 1,649,196
 23,937
 (97,082)
 2,585,752
 2,751
 2,588,503
 29,021,463

 (Note 5)

 $ 

 (Note 6)

 (Note 7)

 (Note 8)

 (Note 10)

 (Note 11)

 (Note 11)

 (Notes 12 and 28)

 (Note 13)

 $ 

 $ 

 (Note 14)

 (Notes 7 and 9)

 (Notes 12 and 28)

 (Note 15)

 (Notes 9 and 16)

 (Note 16)

 (Note 17)

 (Note 17)

 (Note 18)

 (Note 19)

 $ 

(1)  Amounts for fiscal 2019 have been prepared in accordance with IFRS 9 Financial Instruments (IFRS 9) (refer to Notes 1 and 2). Fiscal 2018 comparatives have been prepared in accordance with IAS 39 Financial Instruments: Classification and  
  Measurement (IAS 39) and have not been restated.

The accompanying notes are an integral part of the consolidated financial statements.

Robert L. Phillips 

Chair of the Board 

Chris H. Fowler 

President and Chief Executive Officer

73

CWB Financial Group 2019 Annual Report 
                              
 
 
 
 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF INCOME
For the Years Ended October 31 
($ thousands, except per share amounts)

Interest Income

Loans

Securities

Deposits with regulated financial institutions

Interest Expense

Deposits

Debt

Net Interest Income

Non-interest Income

Credit related

Wealth management services

Retail services

Trust services

Gains (losses) on securities, net

Other

Total Revenue

Provision for Credit Losses

Acquisition-related Fair Value Changes

Non-interest Expenses

Salaries and employee benefits

Premises and equipment

Other expenses

Net Income before Income Taxes
Income Taxes

Net Income
Net income attributable to non-controlling interests

Shareholders' Net Income
Preferred share dividends

Common Shareholders' Net Income

Average number of common shares (in thousands)
Average number of diluted common shares (in thousands)

Earnings Per Common Share

Basic

Diluted

2019(1)

2018

(Note 26)

 $   1,379,730

 $ 

 1,185,530

 30,696

 8,274

 35,529

 4,236

 1,418,700

 1,225,295

 573,479

 59,637

 633,116

 785,584

 34,082

 19,640

 10,627

 7,651

 301

 3,719

 76,020

 861,604

 57,758

 7,854

 257,966

 70,515

 77,000

 405,481

 390,511
 102,665

 287,846
 1,052

 286,794
 19,854

 452,526

 47,779

 500,305

 724,990

 32,165

 20,371

 10,334

 7,784

 (217)

 7,931

 78,368

 803,358

 48,257

 20,094

 237,228

 62,754

 73,501

 373,483

 361,524
 96,877

 264,647
 1,141

 263,506
 14,250

 $ 

 266,940

 $ 

 249,256

 87,513
 87,739

 88,806
 89,285

 $ 

 $ 

 3.05

 3.04

 2.81

 2.79

(Notes 6 and 8)

(Note 27)

(Note 22)

(Note 17)

(Note 23)

(1)   Amounts for fiscal 2019 have been prepared in accordance with IFRS 9 (refer to Notes 1 and 2). Fiscal 2018 comparatives have been prepared in accordance with IAS 39 and have not been restated.

The accompanying notes are an integral part of the consolidated financial statements.

74

CWB Financial Group 2019 Annual ReportCONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
For the Years Ended October 31 
($ thousands)

Net Income

Other Comprehensive Income (Loss), net of tax
Items that will be subsequently reclassified to net income

Debt securities measured at fair value through other comprehensive income 

(2018: Available-for-sale debt and equity securities)

Gains (losses) from change in fair value(2)
Reclassification to net income(3)

Derivatives designated as cash flow hedges
Gains (losses) from change in fair value(4)
Reclassification to net income(5)

Items that will not be subsequently reclassified to net income

Losses on equity securities designated at fair value through other comprehensive income(6)

2019(1)

2018

 $ 

 287,846

 $ 

 264,647

 34,301

 (354)

 33,947

 71,361

 (383)

 70,978

 (14,175)

 90,750

 (19,945)

 158

 (19,787)

 (26,848)

 (994)

 (27,842)

 n/a

 (47,629)

Comprehensive Income

 $ 

 378,596

 $ 

 217,018

Comprehensive income for the year attributable to:

Shareholders

Non-controlling interests

Comprehensive Income

 $ 

 377,544

 $ 

 215,877

 1,052

 1,141

 $ 

 378,596

 $ 

 217,018

(1)  Amounts for fiscal 2019 have been prepared in accordance with IFRS 9 (refer to Notes 1 and 2). Fiscal 2018 comparatives have been prepared in accordance with IAS 39 and have not been restated.
(2)  Net of income tax of $12,132 (2018 – $7,351).
(3)  Net of income tax of $116 (2018 – $59).
(4)  Net of income tax of $26,007 (2018 – $9,930).
(5)  Net of income tax of $140 (2018 – $367).
(6)  Net of income tax of $4,982 (2018 – n/a).

n/a – not applicable

The accompanying notes are an integral part of the consolidated financial statements.

75

CWB Financial Group 2019 Annual ReportCONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
For the Years Ended October 31 
($ thousands)

Preferred Shares
Balance at beginning of year

Issued

Balance at end of year
Common Shares
Balance at beginning of year
Purchased for cancellation
Issued under dividend reinvestment plan
Transferred from share-based payment reserve on the exercise or exchange of options
Issued on acquisition-related contingent consideration instalment payment

Balance at end of year
Retained Earnings
Balance at beginning of year under IAS 39
Impact of adopting IFRS 9 on November 1, 2018
Balance at beginning of year under IFRS 9

Shareholders' net income
Dividends  - Preferred shares
                    - Common shares
Net premium on common shares purchased for cancellation
Realized losses reclassified from accumulated other comprehensive income
Issuance costs on preferred shares
Increase (decrease) in equity attributable to non-controlling interests ownership change

Balance at end of year
Share-based Payment Reserve
Balance at beginning of year

Amortization of fair value of options
Transferred to common shares on the exercise or exchange of options

Balance at end of year
Accumulated Other Comprehensive Income (Loss)
Debt securities measured at fair value through other comprehensive income

(2018: Available-for-sale debt and equity securities)

Balance at beginning of year under IAS 39
Impact of adopting IFRS 9 on November 1, 2018
Balance at beginning of year under IFRS 9
Other comprehensive income (loss)

Balance at end of year
Derivatives designated as cash flow hedges
Balance at beginning of year 

Other comprehensive income (loss)

Balance at end of year
Equity securities designated at fair value through other comprehensive income
Impact of adopting IFRS 9 on November 1, 2018
Balance at beginning of year under IFRS 9

Other comprehensive loss
Realized losses reclassified to retained earnings

Balance at end of year
Total accumulated other comprehensive income (loss)
Total Shareholders' Equity
Non-controlling Interests
Balance at beginning of year

Net income attributable to non-controlling interests
Dividends to non-controlling interests
Partial ownership increase (decrease) 

Balance at end of year
Total Equity

(Note 17)

(Note 17)

(Note 27)

(Note 2)

(Note 17)

(Note 17)

(Note 17)

(Note 6)

(Note 18)

(Note 2)

(Note 2)

(Note 6)

(Note 19)

2019(1)

2018 

 $     265,000 
       125,000 
       390,000 

 $     265,000 
                 - 
       265,000 

       744,701 
        (15,326)
          1,350 
          1,245 
                 - 
       731,970 

    1,649,196 
         22,514 
    1,671,710 
       286,794 
        (19,854)
        (94,573)
        (34,266)
        (20,370)
         (3,007)
         (1,161)
    1,785,273 

         23,937 
          1,617 
         (1,245)
         24,309 

       731,885 
                 - 
          4,248 
          2,818 
          5,750 
       744,701 

    1,488,634 
 n/a 
 n/a 
       263,506 
        (14,250)
        (88,819)
                 - 
 n/a 
                 - 
             125 
    1,649,196 

         24,979 
          1,776 
         (2,818)
         23,937 

        (48,962)
         12,994 
        (35,968)
         33,947 
         (2,021)

        (29,175)
 n/a 
 n/a 
        (19,787)
        (48,962)

        (48,120)
         70,978 
         22,858 

        (20,278)
        (27,842)
        (48,120)

        (12,774)
        (12,774)
        (14,175)
         20,370 
         (6,579)
         14,258 
    2,945,810 

 n/a 
 n/a 
 n/a 
 n/a 
 n/a 
        (97,082)
    2,585,752 

          2,751 
          1,052 
         (1,071)
            (860)
          1,872 
 $   2,947,682 

          2,797 
          1,141 
         (1,431)
             244 
          2,751 
 $  2,588,503 

(1)  Amounts for fiscal 2019 have been prepared in accordance with IFRS 9 (refer to Notes 1 and 2). Fiscal 2018 comparatives have been prepared in accordance with IAS 39 and have not been restated.

n/a – not applicable

The accompanying notes are an integral part of the consolidated financial statements.

76

CWB Financial Group 2019 Annual ReportCONSOLIDATED STATEMENTS OF CASH FLOWS

For the Years Ended October 31 
($ thousands)

Cash Flows from Operating Activities

Net income

Adjustments to determine net cash flows:

Provision for credit losses

Current income taxes receivable and payable, net

Accrued interest receivable and payable, net

Depreciation and amortization

Fair value change in contingent consideration

Amortization of fair value of employee stock options

Deferred income taxes, net

(Gains) losses on securities, net

Net gains on CWT strategic transactions

Change in operating assets and liabilities

Deposits, net

Loans, net

Securities sold under repurchase agreements, net

Securities purchased under resale agreements, net

Debt related to securitization activities, net

Other items, net

Cash Flows from Financing Activities

Debentures issued, net of issuance costs

Preferred shares issued, net of issuance costs

Dividends

Common shares purchased for cancellation

Purchases from non-controlling interests

Dividends to non-controlling interests

Contributions by non-controlling interests

Cash Flows from Investing Activities

Interest bearing deposits with regulated financial institutions, net

Securities, purchased

Securities, sales proceeds

Securities, matured

Property, equipment and intangible assets

Acquisition-related contingent consideration instalment payments

Proceeds from CWT strategic transactions

Change in Cash and Cash Equivalents
Cash and Cash Equivalents at Beginning of Year

Cash and Cash Equivalents at End of Year *

* Represented by:

Cash and non-interest bearing deposits with financial institutions

Cheques and other items in transit (included in Cash Resources)

Cheques and other items in transit (included in Other Liabilities)

Cash and Cash Equivalents at End of Year 

Supplemental Disclosure of Cash Flow Information

Interest and dividends received

Interest paid

Income taxes paid

2019(1)

2018(2)

 $      287,846 

 $        264,647 

(Note 8)

           57,758 

             48,257 

           56,162 

              (3,456)

           41,672 

             28,415 

           32,444 

             29,708 

(Note 27)

             7,854 

             20,094 

(Note 18)

             1,617 

               1,776 

           (1,433)

              (7,677)

               (301)

                   217 

(Note 4)

                      - 

              (4,030)

     1,651,404 

       1,796,975 

   (2,202,000)

      (3,024,939)

         (65,161)

             36,768 

         (40,366)

                        - 

        155,945 

           531,518 

           36,547 

             17,436 

           19,988 

         (264,291)

(Note 16)

        248,447 

                        - 

(Note 17)

        121,993 

                        - 

       (113,077)

           (98,821)

(Note 17)

         (49,592)

                        - 

           (2,708)

                        - 

           (1,071)

              (1,431)

                459 

               1,316 

        204,451 

           (98,936)

       (267,031)

           477,070 

   (5,543,483)

      (2,892,129)

     2,454,694 

       1,266,827 

     3,219,365 

       1,704,328 

         (49,069)

           (44,203)

(Note 27)

         (37,368)

           (17,250)

(Note 4)

                      - 

               4,135 

       (222,892)

           498,778 

             1,547 
           97,907 

           135,551 
           (37,644)

 $        99,454 

 $           97,907 

 $       116,963 

 $           73,822 

             5,023 

             52,574 

         (22,532)

           (28,489)

 $        99,454 

 $           97,907 

 $    1,428,117  

 $     1,237,809 

        588,740 

           462,691 

           80,566 

             88,116 

(1)  Amounts for fiscal 2019 have been prepared in accordance with IFRS 9 (refer to Notes 1 and 2). Fiscal 2018 comparatives have been prepared in accordance with IAS 39 and have not been restated.
(2)  During fiscal 2019, cash flows from debt related to securitization activities, net was reclassified from Financing Activities to Operating Activities. Comparative figures have been reclassified to conform to the current period presentation.

The accompanying notes are an integral part of the consolidated financial statements.

77

CWB Financial Group 2019 Annual ReportNOTES TO CONSOLIDATED FINANCIAL STATEMENTS
For the Years Ended October 31, 2019 and 2018 
($ thousands, except per share amounts)

1.  NATURE OF OPERATIONS AND BASIS OF 

E) SIGNIFICANT JUDGMENTS

PRESENTATION

A) REPORTING ENTITY

Canadian  Western  Bank  (CWB)  is  a  publicly  traded,  federally  regulated 

Canadian bank headquartered in Edmonton, Alberta. CWB is a diversified 

Information on critical judgments in applying accounting policies that have 

the most significant effect on the amounts recognized in the consolidated 

financial  statements  is  described  in  Note  8  Loans,  Impaired  Loans  and 

Allowance for Credit Losses.

financial  services  organization  serving  businesses  and  individuals  across 

F) BUSINESS COMBINATIONS

Canada. 

The  consolidated  financial  statements  were  authorized  for  issue  by  the 

Board of Directors on December 4, 2019.

B) BASIS OF CONSOLIDATION

The  consolidated  financial  statements  include  the  assets,  liabilities  and 

results of operations of CWB and all of its subsidiaries, after the elimination 

of  intercompany  transactions  and  balances.  Subsidiaries  are  defined  as 

entities  whose  operations  are  controlled  by  CWB  and  are  corporations  in 

which CWB is the beneficial owner. Non-controlling interest in subsidiaries 

is presented on the consolidated balance sheets as a separate component of 

equity that is distinct from shareholders’ equity. The net income attributable 

to  non-controlling  interest  in  subsidiaries  is  presented  separately  in 

the  consolidated  income  statements.  See  Note  31  for  details  of  CWB’s 

subsidiaries.

The consolidated financial statements have been prepared on a historic cost 

basis, except the revaluation of the  following items: financial instruments 

classified as fair value through profit or loss, or as fair value through other 

comprehensive income and contingent consideration. 

C) STATEMENT OF COMPLIANCE

These  consolidated  financial  statements  of  CWB  have  been  prepared 

in  accordance  with  International  Financial  Reporting  Standards  (IFRS) 

as  issued  by  the  International  Accounting  Standards  Board  (IASB)  and  in 

accordance  with  subsection  308  (4)  of  the  Bank  Act  and  the  accounting 

requirements  of  the  Office  of  the  Superintendent  of  Financial  Institutions 

Canada (OSFI). 

Business combinations are accounted for using the acquisition method. The 

cost  of  an  acquisition  is  measured  at  the  fair  value  of  the  consideration, 

including contingent consideration, given at the acquisition date. Contingent 

consideration  is  a  financial  instrument  and,  as  such,  is  remeasured  each 

period  thereafter  with  the  adjustment  recorded  to  acquisition-related  fair 

value  changes  in  the  consolidated  statements  of  income.  Acquisition-

related  costs  are  recognized  as  an  expense  in  the  income  statement  in 

the  period  in  which  they  are  incurred.  The  acquired  identifiable  assets, 

liabilities and contingent liabilities are measured at their fair values at the 

date of acquisition. Goodwill is measured as the excess of the aggregate of 

the consideration transferred, including any amount of any non-controlling 

interest  in  the  acquiree,  over  the  net  of  the  recognized  amounts  of  the 

identifiable assets acquired and the liabilities assumed.

CWB  elects  on  a  transaction-by-transaction  basis  whether  to  measure  a 

non-controlling interest at its fair value or at its proportionate share of the 

recognized amount of the identifiable net assets, at the acquisition date.

G) FUNCTIONAL AND FOREIGN CURRENCIES

The  consolidated  financial  statements  are  presented  in  Canadian  dollars, 

which  is  CWB’s  functional  currency.  Assets  and  liabilities  denominated  in 

foreign  currencies  are  translated  into  Canadian  dollars  at  rates  prevailing 

at  the  balance  sheet  date.  Revenue  and  expenses  in  foreign  currencies 

are translated at the average exchange rates prevailing during the period. 

Realized and unrealized gains and losses on foreign currency positions are 

included in non-interest income.

H) PROVISIONS AND CONTINGENT LIABILITIES

Management  exercises  judgment  in  determining  whether  a  past  event  or 

The  significant  accounting  policies  used  in  the  preparation  of  these 

transaction  may  result  in  the  recognition  of  a  provision  or  the  disclosure 

financial  statements,  including  the  accounting  requirements  of  OSFI,  are 

of  a  contingent  liability.  Provisions  are  recognized  in  the  consolidated 

summarized below and in the following notes.

D) USE OF ESTIMATES AND ASSUMPTIONS

The  preparation  of  financial  statements  in  conformity  with  IFRS  requires 

CWB to make estimates and assumptions that affect the reported amounts 

of assets and liabilities and the disclosure of contingent assets and liabilities 

financial  statements  when  management  determines  that  it  is  probable 

that  an  outflow  of  resources  will  be  required  to  settle  the  obligation  and 

the  amount  can  be  reliably  estimated,  considering  all  relevant  risks  and 

uncertainties.  Management  as  well  as  internal  and  external  experts  are 

involved in estimating any amounts required. The actual costs of resolving 

these obligations may be significantly higher or lower than the recognized 

as at the date of the consolidated financial statements as well as the reported 

provision.

amount of revenues and expenses during the period. Key areas of estimation 

where  CWB  has  made  subjective  judgments,  often  as  a  result  of  matters 

that  are  inherently  uncertain,  include  those  relating  to  the  allowance  for 

credit losses, fair value of financial instruments, impairment of goodwill and 

intangible assets, valuation of deferred tax assets and liabilities, impairment 

of  financial  instruments  classified  as  fair  value  through  profit  or  loss,  or 

as fair value through other comprehensive income and fair value of stock 

options. Therefore, actual results could differ from these estimates.

78

CWB Financial Group 2019 Annual ReportI) SPECIFIC ACCOUNTING POLICIES

The  accounting  policies  set  out  below  have  been  applied  consistently  to 
all periods presented in these consolidated financial statements, except as 
noted. To facilitate a better understanding of CWB’s consolidated financial 
statements, the significant accounting policies are disclosed in the notes, 
where applicable, with related financial disclosures by major caption:

Note  Topic

Note   Topic

2 

3 

4 

5 

6 

7 

8 

9 

10 

11 

12 

13 

14 

15 

Transition to IFRS 9

Financial instruments

Strategic transactions

Cash resources

Securities

Securities sold under  
repurchase agreements and  
purchased under resale   
agreements

Loans, impaired loans and  
allowance for credit losses 

Financial assets transferred  
but not derecognized

Property and equipment

Goodwill and intangible   
assets

Derivative financial  
instruments and hedging  
activities

Other assets

Deposits

Other liabilities

16 

17 

18 

19 

20 

21 

22 

23 

24 

25 

26 

27 

28 

29 

30 

31 

Debt

Capital stock 

Share-based payments

Non-controlling interests

Contingent liabilities and  
commitments

Employee future benefits

Income taxes

Earnings per common  
share

Related party   
transactions

Interest rate sensitivity

Interest income

Fair value of financial  
instruments 

Financial instruments -  
offsetting

Risk management

Capital management

Subsidiaries

J) CHANGES IN ACCOUNTING POLICIES

IFRS 9 Financial Instruments

CWB  adopted  IFRS  9  Financial  Instruments  (IFRS  9)  effective  November 
1,  2018,  which  replaces  IAS  39  Financial  Instruments:  Recognition  and 
Measurement  (IAS  39).  The  adoption  of  IFRS  9  resulted  in  changes  in 
accounting policies primarily related to the classification, measurement and 
impairment  of  financial  assets.  Classification  of  CWB’s  financial  liabilities 
is  unchanged.  Additional  information  on  significant  accounting  policy 
changes related to the transition to IFRS 9 are described in Notes 2, 6 and 8.

IFRS 9 was applied on a retrospective basis and as permitted, prior period 
comparatives were not restated. Upon transition, an adjustment to opening 
retained  earnings  and  accumulated  other  comprehensive  income  (AOCI) 
was  recorded  to  reflect  the  application  of  the  new  requirements  at  the 
adoption  date.  Refer  to  Note  2  for  further  details  on  the  impact  of  the 
transition to the opening balance sheet on November 1, 2018.

CWB has elected to continue to apply the hedge accounting requirements 
of IAS 39. CWB’s policy for hedge accounting is described in Note 12.

i. 

Classification and Measurement of Financial Assets

Derivatives continue to be measured at FVTPL under IFRS 9, except to 

the extent that they are designated in a hedging relationship, in which 

case the IAS 39 hedge accounting requirements continue to apply as 

described in Note 12.

Debt Instruments

Debt  instruments,  including  loans  and  debt  securities,  are  initially 

measured at fair value and are subsequently classified and measured 

at FVTPL, FVOCI or amortized cost based on the contractual cash flow 

characteristics of the instrument and the business model under which 

the asset is held.

The intent of the assessment of the contractual cash flow characteristics 

of an instrument is to determine if contractual payments to be received 

represent solely principal and interest (SPPI), consistent with a basic 

lending arrangement. Principal, for the purposes of the test, is defined 

as the fair value of the instrument at initial recognition and is subject 

to  change  over  its  life  due  to  transactions  such  as  repayments  and 

amortization  of  related  premiums  or  discounts.  Interest  represents 

consideration  for  the  time  value  of  money,  credit  risk,  other  basic 

lending risks and costs, such as liquidity risk and administrative costs, 

as  well  as  a  profit  margin.  Contractual  terms  that  introduce  risks  or 

volatility  that  are  unrelated  to  a  basic  lending  arrangement  do  not 

represent cash flows that are SPPI and as a result, the related financial 

asset is classified and measured at FVTPL.

For  debt  instruments  that  meet  the  requirements  of  the  SPPI  test, 

classification at initial recognition is determined based on the business 

model  under  which  the  assets  are  managed.  Considerations  include 

how performance of the debt instruments is evaluated, the risks that 

affect  the  performance  of  the  business  model,  and  how  those  risks 

are managed, and the manner in which management is compensated. 

Potential business models are as follows:

•  Held to collect: Objective is to collect contractual cash flows.

•  Held  to  collect  and  sell:  Objective  is  to  both  collect  contractual 

cash flows and sell the financial assets.

•  Held  for  sale  or  other  business  models:  Encompasses  all  other 

business  models.  CWB  does  not  currently  hold  assets  within  this 

category.

The use of judgment is required in assessing both the contractual cash 

flow characteristics and the business model of debt instruments.

Measured at Amortized Cost

Debt  instruments  measured  at  amortized  cost  are  managed  under 

a  ‘held  to  collect’  business  model  and  have  contractual  cash  flows 

that satisfy the requirements of the SPPI test. These financial assets 

are  initially  measured  at  fair  value,  net  of  transaction  costs,  and  are 

subsequently measured at amortized cost using the effective interest 

rate method, net of allowance for credit losses estimated based on the 

expected credit loss (ECL) approach.

Initial Recognition and Measurement

Measured at Fair Value through Other Comprehensive Income

Financial  assets  consist  of  both  debt  and  equity  instruments.  Under 

IFRS  9,  financial  assets  are  initially  recognized  at  fair  value  and 

subsequently  measured  at  fair  value  through  profit  or  loss  (FVTPL), 

fair value through other comprehensive income (FVOCI) or amortized 

cost.

Debt  instruments  measured  at  FVOCI,  which  are  managed  under  a 

‘held  to  collect  and  sell’  business  model  and  have  contractual  cash 

flows  that  represent  SPPI,  are  initially  recorded  at  fair  value,  net  of 

transaction costs. Subsequent to initial recognition, unrealized gains 

and  losses  related  to  the  debt  instruments  are  recorded  in  other 

comprehensive  income  (OCI),  net  of  tax.  Impairment  losses  and 

recoveries,  estimated  using  an  ECL  approach,  are  recognized  in  the 

79

CWB Financial Group 2019 Annual Report 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
consolidated  statements  of  income  and  correspondingly  reduce  the 

cash  flows  due  and  those  that  CWB  expects  to  receive,  including 

accumulated changes in fair value recorded in OCI. Gains and losses 

consideration  for  the  amount  and  quality  of  collateral  held.  EAD 

realized  on  disposal  of  debt  instruments  classified  at  FVOCI  are 

represents an estimate of the exposure at a future default date, taking 

included in the consolidated statements of income.

into account estimated future repayments of principal and draws on 

Equity Instruments

Equity  instruments  are  classified  and  measured  at  FVTPL  unless  an 

irrevocable  election  is  made  to  designate  non-trading  instruments 

at FVOCI at the time of initial recognition. If the election is applied, 

unrealized gains and losses are recorded in OCI, net of tax, and are not 

committed facilities.

For  most  financial  assets,  ECL  is  estimated  on  an  individual  basis. 

Financial assets for which an allowance for credit losses is estimated 

on  a  collective  basis  are  grouped  based  on  similar  credit  risk 

characteristics.

subsequently  reclassified  to  the  consolidated  statements  of  income. 

As  part  of  the  transition  to  IFRS  9,  CWB  updated  governance 

When  realized,  gains  and  losses  that  arise  upon  derecognition  are 

frameworks impacted by the transition to IFRS 9 and implemented new 

reclassified from AOCI to retained earnings. Equity securities are not 

controls related to key processes and significant areas of judgment. An 

subject to an impairment assessment under IFRS 9.

Expected Credit Loss Committee, which includes senior management 

ii. 

Impairment

Expected Credit Loss Approach

IFRS 9 introduces an ECL approach to estimate the allowance for credit 

losses  that  is  applicable  for  financial  assets  measured  at  amortized 

cost,  debt  securities  measured  at  FVOCI,  and  certain  off-balance 

sheet  loan  commitments  and  financial  guarantee  contracts  which 

were  previously  provided  for  under  IAS  37  Provisions,  Contingent 

Liabilities  and  Contingent  Assets  (IAS  37).  The  implementation  of  an 

ECL  approach  under  IFRS  9,  which  results  in  the  recognition  of  an 

allowance for credit losses on financial assets regardless of whether 

an  actual  loss  event  has  occurred,  is  a  significant  change  from  the 

representation  from  Risk,  Finance  and  the  business  was  established 

to provide oversight to the IFRS 9 impairment process. The Expected 

Credit  Loss  Committee  is  responsible  to  review  key  inputs  and 

assumptions used in ECL estimates and assess the appropriateness of 

the performing loan allowance for credit losses.

Forward-looking Information

The estimation of ECL and the assessment of SICR consider information 

about  past  events  and  current  conditions  as  well  as  reasonable  and 

supportable  projections  of  future  events  and  economic  conditions. 

The  estimation  and  application  of  forward-looking 

information 

requires significant judgment.

incurred loss model under IAS 39 as described in Note 2. 

With  consideration  of  several  external  sources  of  information,  CWB 

The ECL approach categorizes financial assets into three stages based 

on changes in credit risk since inception. A financial asset can move 

between stages depending on improvement or deterioration of credit 

risk.

Performing Assets

•  Stage  1:  From  initial  recognition  until  the  date  on  which  the 

financial asset experiences a significant increase in credit risk 

(SICR),  the  allowance  for  credit  losses  is  measured  based  on 

ECL  from  defaults  occurring  in  the  12  months  following  the 

reporting date.

•  Stage  2:  A  financial  asset  migrates  to  Stage  2  when  it 

formulates  a  base  case  view  of  the  future  direction  of  relevant 

macroeconomic variables, which is updated quarterly. A representative 

range of other possible forecast scenarios is developed to incorporate 

multiple  probability-weighted  outcomes.  The  base  case  scenario 

represents  the  best  estimate  of  forecast  macroeconomic  variables 

while  other  scenarios  represent  more  optimistic  or  pessimistic 

outcomes.

Additional information regarding the incorporation of forward-looking 

information and the related judgment and estimation involved in the 

process is described in Note 8.

Assessment of Significant Increases in Credit Risk

experiences a SICR since initial recognition and the allowance 

At each reporting date, CWB assesses whether a financial asset has 

for  credit  losses  is  measured  based  on  ECL  from  defaults 

experienced  a  SICR  since  initial  recognition  by  comparing  the  risk 

occurring over the remaining life of the asset.

of a default occurring over the asset’s remaining expected life at the 

Impaired Assets

•  Stage 3: When a financial asset is identified as credit-impaired, 

it migrates to Stage 3 and an allowance for credit losses equal 

to full lifetime ECL is recognized. Interest income is recognized 

on the carrying amount of the asset,  net of the  allowance for 

credit losses.

ECL represents the discounted probability-weighted estimate of cash 

shortfalls  expected  to  result  from  defaults  over  the  relevant  time 

horizon.  ECL  estimations  are  a  function  of  the  probability  of  default 

reporting date and the date of initial recognition.

The  assessment  of  changes  in  credit  risk  is  performed  at  least 

quarterly,  generally  at  the  instrument  level.  Significant  judgment  is 

also  required  in  the  application  of  SICR  thresholds.  The  thresholds 

used to define SICR are not expected to change frequently, and will 

be  reassessed  as  needed  based  on  significant  changes  in  credit  risk 

management practices.

Refer  to  Note  8  for  additional  information  regarding  the  assessment 

of SICR.

(PD), loss given default (LGD) and exposure at default (EAD). PD, which 

Expected Life

represents  the  estimate  of  the  likelihood  of  default,  considers  past 

events,  current  market  conditions  and  forward-looking  information 

over  the  relevant  time  horizon.  LGD  represents  an  estimate  of  loss 

arising from default based on the difference between the contractual 

When  measuring  ECL,  CWB  considers  the  maximum  contractual 

period  over  which  an  exposure  to  credit  risk  exists.  For  most 

instruments, the expected life is limited to the remaining contractual 

80

CWB Financial Group 2019 Annual Reportlife, including prepayment and extension options. For certain revolving 

IFRS 15 Revenue from Contracts with Customers

credit  facilities,  the  expected  life  is  estimated  based  on  the  period 

over  which  CWB  is  exposed  to  credit  risk  and  how  credit  losses  are 

mitigated by management actions. 

Modified Financial Assets

The  original  terms  of  a  financial  asset  may  be  renegotiated  or 
otherwise  modified,  resulting  in  an  impact  to  contractual  cash 
flows.  In  particular,  in  an  effort  to  minimize  CWB’s  realized  losses, 
modifications  may  be  granted  in  situations  where  a  borrower 
experiences  financial  difficulty.  Modifications  may  include  payment 
deferrals, extension of amortization periods, interest rate reductions, 
principal  forgiveness,  debt  consolidation  or  forbearance.  If  it  is 
determined that the modification results in expiry of cash flows, the 
original asset is derecognized and a new asset is recognized based on 
the new contractual terms.

Where  a  modification  does  not  result  in  derecognition,  the  gross 
carrying amount of the financial asset is recalculated as the present 
value  of  the  renegotiated  or  modified  contractual  cash  flows, 
discounted  at  the  original  effective  interest  rate,  and  a  gain  or  loss 
is recognized immediately in the consolidated statements of income. 
The  financial  asset  continues  to  be  subject  to  the  same  assessment 
for  SICR  relative  to  initial  recognition.  Expected  cash  flows  arising 
from the modified contractual terms are considered when estimating 
ECL  for  the  modified  asset.  Financial  assets  that  are  modified  while 
having an allowance for credit losses equal to lifetime ECL may revert 
to having to an allowance for credit losses equal to 12-month ECL after 
a period of performance and improvement in the borrower’s financial 

condition.

Definition of Default

The  definition  of  default  used  in  the  estimation  of  ECL  is  consistent 
with the definition of default used for internal credit risk management 
purposes.  Loans  are  determined  to  be  in  default  and  classified  as 
impaired when payments are contractually past due 90 days or more, 
where CWB has commenced realization proceedings, or where CWB 
is of the opinion that the loan should be regarded as impaired based 
on  objective  evidence.  Objective  evidence  that  a  loan  is  impaired 
may  include  significant  financial  difficulty  of  a  borrower,  default  or 
delinquency of a borrower, breach of loan covenants or conditions, or 
indications that a borrower will enter bankruptcy.

Financial assets are reviewed on an ongoing basis to assess whether 
any should be classified as impaired. Loans that have become impaired 
are  monitored  closely  by  a  specialized  team  with  regular  reviews 
of  each  loan  and  its  realization  plan.  Impaired  loans  are  returned  to 
performing  status  when  the  timely  collection  of  both  principal  and 
interest is reasonably assured and all delinquent principal and interest 

payments are brought current.

Write-offs

Financial  assets  are  written  off,  either  partially  or  in  full,  against 
the  related  allowance  for  credit  losses  when  CWB  concludes  that 
there  is  no  realistic  prospect  of  future  recovery  in  respect  of  those 
amounts.  When  financial  instruments  are  secured,  this  is  generally 
after  all  collateral  has  been  realized  or  transferred  to  CWB,  or  in 
certain circumstances, when the net realizable value of any collateral 
and other available information suggests that there is no reasonable 
expectation of further recovery. In subsequent periods, any recoveries 
of amounts previously written off are recorded as a reduction to the 
provision for credit losses in the consolidated statements of income.

IFRS  15  Revenue  from  Contracts  with  Customers  (IFRS  15)  was  issued  in 

May 2014, and replaces IAS 18 Revenue, IAS 11 Construction Contracts and 

related Interpretations. IFRS 15 provides a single, principles-based five-step 

model that applies to all contracts with customers. The standard excludes 

from  its  scope  revenue  arising  from  items  such  as  financial  instruments 

and leases as these fall within the scope of other IFRSs. CWB performed a 

detailed analysis on each revenue stream that is within the scope of the new 

standard. CWB adopted IFRS 15 using the modified retrospective approach 

and  has  concluded  that  there  is  no  significant  impact  in  relation  to  the 

adoption of IFRS 15.

K) FUTURE ACCOUNTING CHANGES

A  number  of  standards  and  amendments  have  been  issued  by  the  IASB, 
and the following changes may have an impact on CWB’s future financial 
statements.

IFRS 16 Leases

In January 2016, the IASB issued IFRS 16 Leases (IFRS 16), which supersedes 
IAS 17 Leases (IAS 17). This standard provides principles for the recognition, 
measurement,  presentation  and  disclosure  of  leases.  The  standard  sets 
out  a  single  lessee  accounting  model  for  all  leases  by  eliminating  the 
distinction between operating and financing leases. IFRS 16 requires lessees 
to  recognize  a  right-of-use  asset  and  lease  liability  on  the  consolidated 
balance  sheets  for  most  leases.  Lessees  will  also  recognize  depreciation 
expense on the right-of-use asset and interest expense on the lease liability 
in  the  consolidated  statements  of  income.  Lessor  accounting  remains 
substantially  unchanged  other  than  additional  disclosure  requirements. 
IFRS 16 is effective for CWB’s fiscal year beginning November 1, 2019.

There are two methods by which the new standard may be adopted: (1) a full 
retrospective approach with a restatement of all prior periods presented, or 
(2) a modified retrospective approach with a cumulative-effect adjustment 
recognized in opening retained earnings as of the date of adoption. At initial 
application,  CWB  will  elect  to  adopt  the  modified  retrospective  option 
permitted by IFRS 16, in which the lessee recognizes the cumulative effect, 
if  any,  on  initial  application  in  retained  earnings  as  of  November  1,  2019, 
subject to allowable and elected practical expedients. On initial adoption 
CWB  intends  to  use  the  following  recognition  exemptions  and  practical 
expedients:

•  not apply the requirements of IFRS 16 to short-term and low value leases;

•  apply  a  single  discount  rate  to  a  portfolio  of  leases  with  reasonably 

similar characteristics;

•  exclude 

initial  direct  costs  relating  to  existing 

leases  from  the 

measurement of the right-of-use assets; 

•  rely on previous assessment of whether leases are onerous in accordance 

with  IAS  37  immediately  before  the  date  of  initial  application  as  an 

alternative to performing an impairment review; 

•  use  hindsight  to  determine  the  lease  term  where  the  lease  contracts 

contain options to extend or terminate the lease; and

•  treat  existing  operating  leases  with  a  remaining  term  of  less  than  12 

months at November 1, 2019 as short-term leases.

CWB  has  completed  the  process  of  assessing  existing  contractual 
relationships  to  identify  leases  that  will  be  recorded  on  the  consolidated 
balance  sheets  upon  the  adoption  of  IFRS  16.  The  main  impact  for  CWB 
will  be  recognizing  right-of-use  assets  and  lease  liabilities  for  premises 
leases.  Currently,  premises  leases  are  classified  as  operating  leases, 
with  lease  expense  recorded  over  the  term  of  the  lease  with  no  asset 
or  liability  recorded  on  the  consolidated  balance  sheets.  Based  on 
preliminary assessments, CWB expects to recognize right-of-use assets of 
approximately $75 million to $85 million, lease liabilities of $90 million to 
$100  million  and  a  decrease  in  the  common  equity  Tier  1  capital  ratio  of 

81

CWB Financial Group 2019 Annual ReportConceptual Framework for Financial Reporting

In  March  2018,  the  IASB  issued  a  revised  version  of  the  Conceptual 
Framework for Financial Reporting which assists the IASB in developing IFRS 
standards and serves as an accounting policy guide when no IFRS standard 
applies.  The  amendments  provide  revised  definitions  and  recognition 
criteria  for  assets  and  liabilities,  and  guidance  on  different  measurement 
bases.  The  IASB  also  issued  amendments  to  IFRS  standards  to  refer  to 
the  revised  framework.  The  revisions  are  effective  for  CWB’s  fiscal  year 
beginning November 1, 2020 with early adoption permitted. CWB is in the 
process of assessing the impact of the revised framework.

approximately 10 basis points upon transition to IFRS 16. The adoption of 
IFRS  16  is  expected  to  have  a  nominal  impact  to  ongoing  profitability,  as 
amortization of right-of-use assets and interest expense on lease liabilities 
will be mostly offset by a reduction in lease expense previously recognized 
in premises and equipment expense. The actual impact of adopting IFRS 16 
on November 1, 2019, may differ from these estimates as CWB continues to 
review its calculations and refine certain inputs.

Hedge Accounting

In  September  2019,  the  IASB  issued  amendments  to  hedge  accounting 
requirements in IFRS 9, IAS 39 and IFRS 7 Financial Instruments: Disclosures 
which address the possible effects of uncertainties created by Inter-bank 
Offered Rate (IBOR) reform. The amendments are effective for CWB’s fiscal 
year beginning November 1, 2020 with early adoption permitted. CWB is in 
the process of assessing the impact of these amendments. 

2. TRANSITION TO IFRS 9

Reconciliation of IAS 39 to IFRS 9

The  following  table  details  the  impact  of  the  transition  to  IFRS  9  on  the 
consolidated  balance  sheets  as  at  November  1,  2018.  Reclassification 
adjustments  reflect  the  movement  of  assets  between  measurement 
categories with no impact to shareholders’ equity or change to the assets’ 
carrying  value.  Remeasurement  adjustments,  which  include  changes  to 

the  allowance  for  credit  losses  related  to  the  adoption  of  the  impairment 
requirements  of  IFRS  9,  result  in  a  change  to  the  carrying  value  of  the 
assets and an impact to shareholders’ equity, net of tax. Refer to Note 1 for 
additional information regarding accounting policy changes related to the 
transition to IFRS 9.

IAS 39 
Measurement 
Category

IFRS 9 
Measurement 
Category

IAS 39
Carrying Value
as at
October 31, 2018

Re-
classification

Re-
measurement

IFRS 9 
Carrying Value
as at
November 1, 
2018

Assets
Cash resources

Securities

Amortized cost
Available-for-sale n/a
n/a

FVOCI

Amortized cost

 $            126,396 
                26,825 
                           - 
             153,221 

 $ 

                  - 
         (26,825)(2) 
          26,825 (2) 
                      - 

 $ 

              (35)(1) 

                      - 
                      - 
                 (35)

 $          126,361 
                         - 
              26,825 
           153,186 

Available-for-sale n/a
n/a

FVOCI

          2,084,752 
                           - 
          2,084,752 

   (2,084,752)(3) 
     2,084,752 (3) 
                      - 

                      - 
                      - 
                      - 

                         - 
        2,084,752 
        2,084,752 

Loans, net of allowance for credit losses

Amortized cost

Amortized cost

        26,204,599 

                      - 

           19,810 (4) 

      26,224,409 

Other
Total Assets

Liabilities and Equity
Deposits
Other
Debt
Total Liabilities
Equity
Preferred shares
Common shares
Retained earnings
Share-based payment reserve
Accumulated other comprehensive income
Total Shareholders' Equity
Non-controlling interests
Total Equity
Total Liabilities and Equity

             578,891 
 $      29,021,463 

                      - 
                  - 

 $ 

           (7,633)(5) 
       12,142 

           571,258 
 $   29,033,605 

 $ 

Amortized cost

Amortized cost

Amortized cost

Amortized cost

 $      23,699,957 
             725,149 
          2,007,854 
        26,432,960 

 $ 

                  - 
                      - 
                      - 
                      - 

 $ 

                   - 
         (10,592)(6) 
                      - 
         (10,592)

 $   23,699,957 
           714,557 
        2,007,854 
      26,422,368 

             265,000 
             744,701 
                1,649,196 
          23,937 
              (97,082)
          2,585,752 
                  2,751 
          2,588,503 
 $      29,021,463 

                      - 
                      - 
                      - 
                      - 
                      - 
                      - 
                      - 
                      - 
                  - 

 $ 

                      - 
                      - 
           22,514 (7) 
                      - 
                220 (8) 
           22,734 
                      - 
           22,734 
       12,142 

           265,000 
           744,701 
              1,671,710 
        23,937 
            (96,862)
        2,608,486 
                2,751 
        2,611,237 
 $   29,033,605 

 $ 

(1)  Recognition of an allowance for credit losses related to cash resources measured at amortized cost.
(2)  Available-for-sale interest bearing deposits with regulated financial institutions have been reclassified to FVOCI as the securities met the SPPI criteria and are managed in a ‘hold to collect and sell’ business model. Cash and non-interest  

bearing deposits with regulated financial institutions as well as cheques and other items in transit continue to be measured at amortized cost.

(3)  Available-for-sale debt securities totaling $1,991,177 have been reclassified to FVOCI as the securities met the SPPI criteria and are managed in a ‘hold to collect and sell’ business model. Available-for-sale equity securities of $93,575 have  

been designated at FVOCI.

(4)  Decrease in the allowance for credit losses related to loans (see the ‘Reconciliation of Allowance for Credit Losses’ below). 
(5)  Decrease in deferred tax assets of $7,563 combined with the recognition of an allowance for credit losses of $70 related to other financial assets.
(6)  Decrease in the allowance for credit losses related to committed but undrawn credit exposures and letters of credit of $11,419 (see the ‘Reconciliation of Allowance for Credit Losses’ below) partially offset by an increase in deferred tax  

liabilities of $827.

(7)  Cumulative after-tax impact of the adoption of IFRS 9.
(8)  After-tax impact of the recognition of an allowance for credit losses related to debt securities measured at FVOCI.

n/a – not applicable.

82

CWB Financial Group 2019 Annual Report 
 
 
Reconciliation of Allowance for Credit Losses

The reconciliation of CWB’s allowance for credit losses in accordance with IAS 39 and provisions for committed but undrawn credit exposures and letters of 

credit in accordance with IAS 37 to the corresponding amount determined under IFRS 9 as at November 1, 2018 follows: 

IAS 39 / IAS 37 as at October 31, 2018

IFRS 9 as at November 1, 2018

Specific
Allowance

Collective
Allowance

Total

Re-
measurement

Stage 1

Stage 2

Stage 3

Total

Debt securities at FVOCI(1)(2)

 $                  - 

 $                 - 

 $ 

              - 

 $ 

               301 

 $         301 

 $               - 

 $              - 

 $         301 

Loans

           27,027 

     101,502 

   128,529 

           (19,810)

       57,999 

     23,693 

    27,027 

     108,719 

Committed but undrawn credit

exposures and letters of credit(3)

                       - 

       18,264 

      18,264 

           (11,419)

          2,787 

       4,058 

                - 

         6,845 

Total(4)

 $         27,027 

 $ 

 119,766 

 $ 

146,793 

 $ 

       (30,928)

 $    61,087 

 $ 

 27,751 

 $ 

 27,027 

 $   115,865 

(1)  The allowance for credit losses on debt securities measured at FVOCI is recorded in AOCI in the consolidated balance sheets.
(2)  Previously available-for-sale debt securities under IAS 39.
(3) 
(4)  Excludes an insignificant allowance for credit losses related to cash resources and other financial assets of $105.

Included in other liabilities in the consolidated balance sheets.

Accounting Policies for Financial Instruments  
Under IAS 39 

event occurring after the impairment loss was recognized in net income, the 

impairment loss was reversed, with the reversal recognized in net income.

The following accounting policies were applied to comparative information 

Securities  Sold  Under  Repurchase  Agreements  and  Purchased  Under 

for  CWB’s  2018  fiscal  year  end  as  prior  periods  were  not  restated  upon 

Resale Agreements

adoption of IFRS 9.

Cash Resources

Interest  bearing  deposits  with  regulated  financial  institutions  included  in 

cash resources were designated as available-for-sale and reported on the 

Securities  purchased  under  resale  agreements  were  designated  as 

available-for-sale and reported on the consolidated balance sheets at fair 

value with changes in fair value reported in other comprehensive income, 

net of income taxes.

consolidated balance sheets at fair value with changes in fair value reported 

Embedded Derivatives

in other comprehensive income, net of income taxes.

Securities

Available-for-sale  securities  were  accounted  for  at  settlement  date  and 

recorded  on  the  consolidated  balance  sheets  at  fair  value  with  changes 

in  fair  value  recorded  in  other  comprehensive  income,  net  of  income 

Certain derivatives embedded in other financial instruments were treated as 

separate derivatives when their economic characteristics and risk were not 

closely related to those of the host contract and the combined contract was 

not  carried  at  fair  value.  Identified  embedded  derivatives  were  separated 

from the host contract and were recorded at fair value.

taxes,  until  the  security  was  sold  or  became  impaired.  Interest  income 

Loans

from  securities,  which  included  amortization  of  premiums  and  discounts, 

was  recognized  using  the  effective  interest  method  in  the  consolidated 

Loans, including leases, were recorded at amortized cost and stated net of 

statements of income. Dividend income was recognized when the right to 

unearned income, unamortized premiums and allowance for credit losses 

receive payment was established, which was typically on the ex-dividend 

(see  Note  8).  Interest  income  was  recorded  using  the  effective  interest 

date.

method. 

Securities are purchased with the original intention to hold the instrument 

Loans were determined to be impaired when payments were contractually 

to  maturity  or  until  market  conditions  render  alternative  investments 

past  due  90  days,  where  CWB  had  commenced  realization  proceedings, 

more  attractive.  Gains  and  losses  realized  on  disposal  of  securities  and 

or  where  CWB  was  of  the  opinion  that  the  loan  should  be  regarded  as 

adjustments  to  record  any  impairment  in  value  were  included  in  non-

impaired based on objective evidence. Objective evidence that a loan was 

interest income. 

At each reporting date, CWB assessed whether there was objective evidence 

that available-for-sale securities were impaired. Objective evidence that a 

security was impaired included significant financial difficulty of the issuer, 

indications that an issuer would enter bankruptcy or the lack of an active 

market for a security. 

Impairment  losses  on  available-for-sale  securities  were  recognized  by 

reclassifying the cumulative loss recognized in other comprehensive income 

to the income statement as gains (losses) on securities, net. The reclassified 

amount was the difference between the cost, net of any principal repayment 

and  amortization,  and  the  fair  value,  less  any  impairment  previously 

recognized in net income.

If,  in  a  subsequent  period,  the  fair  value  of  an  impaired  available-for-sale 

debt security increased and the increase could be objectively related to an 

impaired  included  significant  financial  difficulty  of  the  borrower,  default 

or  delinquency  of  a  borrower,  breach  of  loan  covenants  or  conditions,  or 

indications that a borrower would enter bankruptcy. An exception could be 

made  where  CWB  determined  that  the  loan  was  well  secured  and  in  the 

process of collection, and the collection efforts were reasonably expected 

to  result  in  either  repayment  of  the  loan  or  restoring  it  to  current  status 

within 180 days from the date the payment went in arrears. All loans were 

classified as impaired when a payment was 180 days in arrears other than 

loans guaranteed or insured for both principal and interest by the Canadian 

government,  a  province  or  a  Canadian  government  agency.  These  loans 

were classified as impaired when payment was 365 days in arrears.

Impairment was measured as the difference between the carrying value of 

the loan at the time it was classified as impaired and the present value of 

the  expected  cash  flows  (estimated  realizable  amount),  using  the  original 

effective interest rate of the loan. When the amounts and timing of future 

cash  flows  could  not  be  reliably  estimated,  either  the  fair  value  of  the 

83

CWB Financial Group 2019 Annual Reportsecurity  underlying  the  loan,  net  of  any  expected  realization  costs,  or 

Specific Allowance

the  current  market  price  for  the  loan  was  used  to  measure  the  estimated 

realizable amount. Impaired loans were returned to performing status when 

the timely collection of both principal and interest were reasonably assured, 

all delinquent principal and interest payments were brought current, and all 

charges for loan impairment had been reversed.

Loan fees integral to the yield on the loan, net of directly related costs, were 

amortized to interest income using the effective interest method. Premiums 

paid on the acquisition of loan portfolios were amortized to interest income 

using the effective interest method.

The  specific  allowance  included  all  the  accumulated  provisions  for  losses 

on identified impaired loans required to reduce the carrying value of those 

loans to their estimated realizable amount. See Note 8 for the identification 

process of impaired loans.

If the amount of an impairment loss decreased in a subsequent period, and 

the  decrease  could  be  objectively  related  to  an  event  occurring  after  the 

impairment  was  recognized,  the  specific  loan  impairment  allowance  was 

reduced  accordingly.  The  reversal  of  impairment  was  recognized  in  the 

consolidated statements of income in provision for credit losses.

Loans were considered past due when a customer had not made a payment 

by the contractual due date. These loans were not classified as impaired as 

Collective Allowance

they were either less than 90 days past due or well secured and collection 

efforts were reasonably expected to result in repayment or restoring it to 

current status in accordance with CWB’s policy.

Allowance for Credit Losses

The collective allowance for credit risk included provisions for losses that 

had been incurred but had not yet been identified on an individual loan or 

account  basis  by  CWB.  As  soon  as  information  became  available  which 

identified  losses  on  individual  loans  within  the  collective  group,  those 

loans were removed from the group and assessed on an individual basis for 

The allowance for credit losses was calculated on individual loans (specific 

impairment. 

allowance)  and  on  groups  of  loans,  committed  but  undrawn  credit 

exposures and letters of credit assessed collectively (collective allowance). 

The  collective  allowance  for  credit  risk  was  established  by  taking  into 

The  adequacy  of  the  allowance  for  credit  losses  was  reviewed  at  least 

consideration: 

quarterly. The allowance for credit losses related to drawn exposures was 

deducted  from  the  outstanding  loan  balance.  The  allowance  for  credit 

losses  related  to  committed  but  undrawn  credit  exposures  and  letters  of 

credit  was  included  with  other  liabilities.  Losses  expected  from  future 

events were not recognized.

•  historical trends in the loss experience during economic cycles;

•  the current portfolio profile;

•  historical loss experience in portfolios of similar credit risk characteristics;

•  the estimated period between impairment occurring and the loss being 

identified; and

•  CWB’s  management  judgment  as  to  whether  current  economic  and 

credit conditions were such that the actual level of inherent losses at the 

balance sheet date was likely to be greater or less than that suggested by 

historical experience.

3. FINANCIAL INSTRUMENTS

As  a  financial  institution,  most  of  CWB’s  balance  sheet  is  comprised  of 

The  use  of  financial  instruments  exposes  CWB  to  credit,  liquidity  and 

financial  instruments  and  the  majority  of  net  income  results  from  gains, 

market  risk.  A  discussion  of  how  these  are  managed  can  be  found  in  the 

losses, income and expenses related to the same.

Risk Management section of the MD&A. 

Financial  assets  include  cash  resources,  securities,  securities  purchased 

Income and expenses are classified as to source, either securities or loans 

under resale agreements, loans, derivative financial instruments and certain 

for income, and deposits or debt for expense. Gains (losses) on the sale of 

other assets. Financial liabilities include deposits, cheques and other items 

securities,  net  and  fair  value  changes  in  certain  derivatives  are  classified 

in transit, securities sold under repurchase agreements, derivative financial 

to  non-interest  income.  Contingent  consideration  fair  value  changes  are 

instruments, debt and certain other liabilities.

classified  as  acquisition-related  fair  value  changes  in  the  consolidated 

statements of income. 

recorded  in  other  non-interest  income  on  the  consolidated  statements  of 

income for the year ended October 31, 2018, reflecting sales proceeds less 

the carrying value of assets sold and related transaction costs. The carrying 

value of deposits transferred in fiscal 2018 totaled $30,409. The transactions 

were completed in fiscal 2018 with no further transfers conducted in fiscal 

2019.

4. STRATEGIC TRANSACTIONS

Equipment Loans and Leases and General Commercial 
Lending Assets

On  January  31,  2018,  CWB  acquired  a  portfolio  of  equipment  loans  and 
leases  and  general  commercial  lending  assets,  which  added  $845,990 
to  performing  loans  at  fair  value.  No  goodwill  or  intangible  assets  were 
included in the purchase. No allowance for credit losses was recorded on 
the acquisition date and loans are evaluated for impairment at each balance 
sheet date using the same methodology as CWB loans. 

Canadian Western Trust (CWT)

On August 16, 2017, CWB announced that CWT, a wholly-owned subsidiary 

of CWB, will no longer offer self-directed account services to clients holding 

certain securities, and CWT initiated a process to appoint successor trustees 

for these accounts. Pre-tax gains of $4,030 related to these transactions are 

84

CWB Financial Group 2019 Annual Report5. CASH RESOURCES

Cash resources include highly liquid investments that are readily convertible 

collect and sell’ business model. Changes in fair value are reported in other 

to cash and are subject to an insignificant risk of change in value. Cheques 

comprehensive income, net of income taxes.

and  other  items  in  transit  included  in  cash  resources  are  recorded  at 

amortized  cost  and  represent  the  net  position  of  uncleared  cheques  and 

other items in transit. 

At  October  31,  2019,  the  fair  value  of  deposits  with  regulated  financial 

institutions  was  $293,856  (October  31,  2018  –  $26,825)  with  $20,355 

(October  31,  2018  –  $20,310)  restricted  from  use  in  relation  to  the 

Interest  bearing  deposits  with  regulated  financial  institutions  included  in 

securitization of equipment financing leases and loans.

cash resources are classified and measured at FVOCI as the requirements 

of the SPPI test are satisfied and the deposits are managed under a ‘hold to 

6. SECURITIES

Classification and Measurement

The securities portfolio consists of both debt securities and preferred shares. The applicable measurement categories are as follows:

Debt Securities

Preferred Shares

Debt securities, which are measured at FVOCI, have contractual cash flows 

CWB  has  made  the  irrevocable  election  to  measure  preferred  shares, 

that satisfy the requirements of the SPPI test and are purchased with the 

which  are  equity  instruments  held  for  long-term  investment  purposes,  at 

objective  of  collecting  contractual  cash  flows  and  selling  the  assets  in 

FVOCI. Dividends from preferred shares are recognized in interest income 

response to, or in anticipation of, changes in interest rate, credit or foreign 

in the consolidated statements of income. Unrealized gains and losses are 

currency risk, funding sources, terms or to meet liquidity requirements.

recorded  in  OCI,  net  of  tax,  and  are  subsequently  transferred  directly  to 

retained earnings if the instrument is sold. 

Debt securities measured at FVOCI are initially recorded at fair value, net 

of  transaction  costs.  They  are  subsequently  measured  at  fair  value,  with 

unrealized gains and losses recorded in OCI, net of tax, until the security is 

sold. Gains and losses realized upon sale of the securities are recorded in 

gains (losses) on securities, net in the consolidated statements of income. 

Interest income earned is recorded using the effective interest method.

The analysis of securities at carrying value, by type and maturity or reprice date, follows:

Measured at FVOCI
Interest bearing deposits with regulated financial institutions(1)

Debt securities issued or guaranteed by

Canada

A province or municipality

Other debt securities(2)

Designated at FVOCI
Preferred shares

Total

Available-for-sale
Interest bearing deposits with regulated financial institutions(1)

Debt securities issued or guaranteed by

Canada

A province or municipality

Other debt securities(2)

Preferred shares

Total

(1) 
(2) 

Included in cash resources on the consolidated balance sheets.
Includes securities issued or guaranteed by the United States of $76,033 (October 31, 2018 – $125,995).

IFRS 9

Maturity/Reprice

Within
1 Year

1 to
3 Years

3 to
5 Years

As at
October 31
2019

 $ 

     293,856 

 $ 

               - 

 $ 

                - 

 $ 

     293,856 

        705,704 

      608,274 

         27,348 

     1,341,326 

        365,421 

        93,244 

         10,006 

        468,671 

        150,653 

        19,803 

         20,590 

        191,046 

            3,670 

          5,672 

           8,822 

          18,164 

 $ 

  1,519,304 

 $ 

   726,993 

 $ 

      66,766 

 $ 

  2,313,063 

IAS 39

Maturity/Reprice

Within
1 Year

1 to
3 Years

3 to 
5 Years

As at
October 31
2018

 $ 

       26,825 

 $ 

               - 

 $ 

                - 

 $ 

       26,825 

        322,435 

      599,537 

       403,844 

     1,325,816 

          55,222 

      257,475 

       209,128 

        521,825 

          61,205 

        54,951 

         27,380 

        143,536 

          14,022 

        57,654 

         21,899 

          93,575 

 $ 

     479,709   $ 

   969,617   $ 

    662,251   $ 

  2,111,577 

85

CWB Financial Group 2019 Annual ReportUnrealized Gains and Losses

Unrealized gains and losses related to debt securities and cash resources measured at FVOCI and equity securities designated at FVOCI are as follows:

Measured at FVOCI
Interest bearing deposits with regulated financial institutions

Debt securities issued or guaranteed by

Canada

A province or municipality

Other debt securities

Designated at FVOCI
Preferred shares

Total

Available-for-sale
Interest bearing deposits with regulated financial institutions

Debt securities issued or guaranteed by

Canada

A province or municipality

Other debt securities

Preferred shares

Total

IFRS 9

As at October 31, 2019

Amortized

Cost(1)

Unrealized
Gains

Unrealized
Losses

Fair
Value

 $      293,865 

 $ 

              - 

 $ 

             9 

       293,856 

     1,344,455 

        468,989 

         190,803 

           477 

              75 

           291 

        3,606 

    1,341,326 

           393 

       468,671 

              48 

       191,046 

           26,648 

                 - 

        8,484 

          18,164 

 $   2,324,760 

 $ 

        843 

 $ 

  12,540 

 $ 

 2,313,063 

IAS 39

As at October 31, 2018

Amortized

Cost(1)

Unrealized
Gains

Unrealized
Losses

Fair
Value

 $         26,825 

 $ 

              - 

 $ 

              - 

 $ 

      26,825 

     1,362,647 

         531,798 

         146,610 

         110,696 

                 - 

                 - 

                1 

                 - 

      36,831 

    1,325,816 

        9,973 

       521,825 

        3,075 

       143,536 

      17,121 

          93,575 

 $    2,178,576 

 $ 

             1 

 $ 

  67,000 

 $ 

 2,111,577 

(1)  The amortized cost of debt securities and cash resources measured at FVOCI is net of an allowance for credit losses of $196 (October 31, 2018 – n/a).

During the year ended October 31, 2019, CWB disposed of preferred shares 

income on preferred shares that were held at October 31, 2019 totaled $999. 

with a fair value of $56,279. Related to the dispositions, CWB reclassified 

Dividend  income  recognized  in  the  consolidated  statements  of  income 

cumulative  after-tax  realized  losses  of  $20,370  from  AOCI  to  retained 

related to preferred shares disposed during the year totaled $1,355.

earnings.  Dividend  income  recognized  in  the  consolidated  statements  of 

Impairment

Impairment  losses  and  recoveries  on  debt  securities  measured  at  FVOCI, 

During  the  year  ended  October  31,  2019,  reversals  for  credit  losses  of 

estimated using an ECL approach, are recognized in the provision for credit 

$103 were recorded in the consolidated statements of income related to a 

losses  in  the  consolidated  statements  of  income  and  correspondingly 

reduction in the estimated allowance for credit losses on performing debt 

reduce the accumulated changes in fair value recorded in OCI. 

securities measured at FVOCI, all of which were in Stage 1 as at October 

31, 2019.

86

CWB Financial Group 2019 Annual Report7.  SECURITIES SOLD UNDER REPURCHASE AGREEMENTS AND PURCHASED  

UNDER RESALE AGREEMENTS

Securities  sold  under  repurchase  agreements  represent  the  sale  of 

effected  with  a  simultaneous  agreement  to  sell  them  back  at  a  specified 

Government  of  Canada  securities  by  CWB  effected  with  a  simultaneous 

price  on  a  future  date,  which  is  generally  short  term.  The  difference 

agreement  to  purchase  them  back  at  a  specified  price  on  a  future  date, 

between the cost of the purchase and the predetermined proceeds to be 

which  is  generally  short  term.  The  difference  between  the  proceeds  of 

received on a resale agreement is recorded as securities interest income.

the  sale  and  the  predetermined  cost  to  be  paid  on  a  resale  agreement  is 

recorded as deposit interest expense.

Securities  sold  under  repurchase  agreements  and  purchased  under 

resale  agreements  are  classified  and  measured  at  amortized  cost  on  the 

Securities  purchased  under  resale  agreements  represent  the  purchase 

consolidated balance sheets. 

of  Government  of  Canada  or  United  States  Treasury  securities  by  CWB 

8. LOANS, IMPAIRED LOANS AND ALLOWANCE FOR CREDIT LOSSES

Loans at Amortized Cost

Loans,  including  leases,  which  are  measured  at  amortized  cost  and 

the  requirements  of  the  SPPI  test.  Loan  fees  integral  to  the  yield,  net  of 

stated  net  of  unearned  income,  unamortized  premiums  or  discounts  and 

transaction  costs,  are  amortized  to  interest  income  using  the  effective 

allowance for credit losses, are originated or purchased with the objective 

interest method.

of  collecting  contractual  cash  flows  and  generate  cash  flows  that  satisfy 

The composition of CWB’s loan portfolio by geographic region and industry sector follows:

($ millions)

Personal(1)

Business

BC

AB

ON

SK

MB

QC

Other

Total

Composition Percentage

Oct. 31
2019

Oct. 31
2018

 $ 1,509 

 $  1,558

 $   2,122 

 $     261 

 $   126 

 $        - 

 $   114 

 $  5,690 

         20 %          20 %

General commercial loans

    2,497 

    2,766 

    2,339 

Equipment financing and leasing(2)

       772 

    1,398 

Commercial mortgages

Real estate project loans

    2,343 

    2,160 

    2,227 

    1,052 

Oil and gas production loans

           - 

       139 

    1,385 

       144 

       275 

           - 

      298 

      463 

      289 

      132 

        16 

    266 

    248 

    137 

      47 

         - 

    269 

    586 

      15 

      17 

         - 

    165 

    8,600 

         30 

         28 

    340 

    5,192 

         - 

        2 

         - 

    5,088 

    3,752 

       155 

         18 

         18 

         13 

           1 

         18 

         19 

         15 

           - 

Total(3)

Composition Percentage

October 31, 2019

October 31, 2018

    7,839 

    7,515 

    4,143 

   1,198 

    698 

    887 

    507 

  22,787 

 $ 9,348 

 $  9,073 

 $  6,265 

 $  1,459 

 $  824 

 $  887 

 $   621 

 $ 28,477

         80 
       100 %        100 %

         80 

         33%          32 %          22 %           5 %         3 %         3 %         2 %        100 %

       34%          32 %

         21 %           5 %         3 %         3 %         2 %        100 %

Includes mortgages securitized through the National Housing Act Mortgage Backed Securities program reported on-balance sheet of $837 (October 31, 2018 – $609) (see Note 9).
Includes securitized leases and loans reported on-balance sheet of $1,613 (October 31, 2018 – $1,622) (see Note 9).

(1) 
(2) 
(3)  This table does not include an allocation of the allowance for credit losses.

Credit Quality

Internal Risk Ratings

Within  CWB’s  loan  portfolios,  borrowers  are  assigned  a  borrower  risk 

ratings,  borrowers  that  trigger  a  review  based  on  adverse  changes  in 

rating (BRR) that reflects the credit quality of the obligor using industry and 

financial  performance  and  borrowers  requiring  or  requesting  changes  to 

sector-specific risk models and expert credit judgment. BRRs are assessed 

credit facilities. Each BRR has a PD calibrated against it, which is estimated 

and assigned at the time of loan origination and reviewed at least annually, 

based  on  CWB’s  historical  loss  experience  for  each  risk  segment  or  risk 

with the exception of consumer loans and single-unit residential mortgages. 

rating  level,  adjusted  for  forward-looking  information.  CWB’s  BRR  scale 

More  frequent  reviews  are  conducted  for  borrowers  with  weaker  risk 

broadly aligns to external ratings as follows: 

Description

CWB Rating Category

Standard & Poor’s

Moody’s Investor Services

 Investment grade or low risk

 Non-investment grade or medium risk

 Watchlist or high risk

 Impaired

1 to 6M

6L to 8L

9H to 10L

11 to 12

AAA to BBB-

BB+ to CCC+

Aaa to Baa3

Ba1 to Caa1

CCC and below

Caa2 and below

Default

Default

87

CWB Financial Group 2019 Annual ReportCarrying Value of Exposures by Risk Rating

Gross carrying amounts of loans and the contractual amounts of committed but undrawn credit exposures and letters of credit, categorized based on internal 

risk ratings, are as follows:

Loans – Personal 
Low risk

Medium risk

Watchlist or high risk

Impaired

Total
Allowance for credit losses

Total, net of allowance for credit losses

Loans – Business

Investment grade or low risk

Non-investment grade or medium risk

Watchlist or high risk

Impaired

Total
Allowance for credit losses

Total, net of allowance for credit losses

Total loans

Allowance for credit losses

Total Loans, Net of Allowance for Credit Losses

Committed but Undrawn Credit Exposures and Letters of Credit

Investment grade or low risk

Non-investment grade or medium risk

Watchlist or high risk

Impaired

Total
Allowance for credit losses

Total, Net of Allowance for Credit Losses

Impaired and Past Due Loans

 As at October 31, 2019 

Performing

Stage 1

Stage 2

Impaired

Stage 3

Total

 $  2,955,248 

 $       48,534 

 $                   - 

 $   3,003,782 

      2,034,651 

         507,047 

                       - 

      2,541,698 

                       - 

          114,085 

                       - 

          114,085 

                       - 

                       - 

           30,268 

           30,268 

     4,989,899 
            (1,614)

        669,666 
           (1,469)

           30,268 
           (1,036)

     5,689,833 
            (4,119)

     4,988,285 

          668,197 

           29,233 

      5,685,714 

      1,667,859 

           32,794 

                       - 

      1,700,653 

   20,059,887 

           617,162 

                       - 

   20,677,049 

                       - 

          291,210 

                       - 

          291,210 

                       - 

                       - 

           117,982 

           117,982 

     21,727,746 
         (59,957)

          941,166 
         (21,830)

           117,982 
        (24,928)

   22,786,894 
       (106,715)

     21,667,789 

         919,336 

           93,054 

    22,680,179 

     26,717,645 

       1,610,832 

         148,250 

    28,476,727 

          (61,571)

        (23,299)

        (25,964)

       (110,834)

 $26,656,074 

 $   1,587,533 

 $      122,286 

 $28,365,893 

 $   1,029,967 

 $          2,655 

 $                   - 

 $   1,032,622 

      4,518,220 

          108,812 

                       - 

      4,627,032 

                       - 

            19,484 

                       - 

            19,484 

                       - 

                       - 

                       - 

                       - 

      5,548,187 
           (2,601)

          130,951 
           (1,590)

                       - 
                       - 

       5,679,138 
            (4,191)

 $  5,545,586 

 $        129,361 

 $                   - 

 $  5,674,947 

Outstanding gross loans and impaired loans, net of allowance for credit losses, by loan type, are as follows:

IFRS 9

As at October 31, 2019

IAS 39

As at October 31, 2018

Gross
Amount

Gross
Impaired
Amount(1)(2)

Stage 3
Allowance

Net
Impaired
Loans

Gross
Amount

Gross
Impaired
Amount(1)(2)

Specific
Allowance

Net
Impaired
Loans

 $   5,689,833 

 $    30,268 

 $        1,036 

 $    29,232 

 $   5,247,160 

 $      28,961 

 $ 

      647 

 $     28,314 

Personal

Business

General commercial loans

      8,599,527 

      26,030 

         7,030 

      19,000 

     7,458,010 

       21,815 

      5,484 

      16,331 

Equipment financing and leasing

      5,191,901 

       43,767 

       15,134 

      28,633 

     4,779,005 

       47,800 

    15,606 

      32,194 

Commercial mortgages(3)

      5,088,193 

       22,950 

         2,764 

      20,186 

     4,865,183 

       29,376 

      3,290 

      26,086 

Real estate project loans

      3,752,480 

         5,446 

                 - 

        5,446 

     3,854,681 

         9,920 

      2,000 

        7,920 

Oil and gas production loans

         154,793 

       19,789 

                 - 

      19,789 

        129,089 

                - 

              - 

                - 

Total

 $  28,476,727 

 $  148,250 

 $ 

 25,964 

 $  122,286 

 $26,333,128 

 $ 

  137,872 

 $ 

 27,027 

 $   110,845 

(1)  Under IFRS 9, all loans that are over 90 days past due are considered impaired. Under IAS 39, residential mortgages guaranteed or insured for both principal and interest by the Canadian government, a province, or a Canadian government  

agency and loans that were fully secured and in the process of collection were not classified as impaired until payments were 365 or 180 days in arrears, respectively.  

(2)  Gross impaired loans include foreclosed assets with a carrying value of $4,217 (October 31, 2018 – $6,628). CWB pursues timely realization on foreclosed assets and does not use the assets for its own operations.
(3)  Multi-family residential mortgages are included in commercial mortgages.

During the year, interest recognized as income on impaired loans totaled $3,328 (2018 – $5,743).

88

CWB Financial Group 2019 Annual Report 
Outstanding impaired loans, net of allowance for credit losses, by provincial location of security are as follows:

Alberta

British Columbia

Ontario

Saskatchewan

Manitoba

Quebec

Other

Total

IFRS 9

As at October 31, 2019

IAS 39

As at October 31, 2018

Gross
Impaired
Amount

Stage 3
Allowance

Net
Impaired
Loans

Gross
Impaired
Amount

Specific
Allowance

Net
Impaired
Loans

 $ 

   77,891 

 $ 

        10,692 

 $ 

       67,199 

 $ 

   77,018 

 $ 

     12,627 

 $ 

      64,391 

      17,488 

              1,349 

          16,139 

      13,699 

           2,069 

         11,630 

      20,126 

              4,157 

          15,969 

      16,829 

           3,016 

         13,813 

      10,529 

              2,181 

             8,348 

        8,957 

           1,330 

            7,627 

      11,831 

              4,795 

             7,036 

        9,873 

           4,006 

            5,867 

        6,622 

              1,886 

             4,736 

        4,826 

           2,345 

            2,481 

        3,763 

                 904 

             2,859 

        6,670 

           1,634 

            5,036 

 $ 

148,250 

 $          25,964 

 $ 

     122,286 

 $ 

137,872 

 $ 

     27,027 

 $ 

    110,845 

Loans are considered past due when a customer has not made a payment by the contractual due date. The following table presents the carrying value of loans 

that are contractually past due but not classified as impaired:

As at October 31, 2019

1 - 30 days

31 - 60 days

61 - 90 days

More than

90 days(1)

Total

Personal
Business

Total

 $            40,138 
           143,206 

 $           18,902 
             62,468 

 $                 591 
             10,764 

 $                   -   
                     -   

 $            59,631 
           216,438 

 $         183,344 

 $            81,370 

 $            11,355 

 $                   -   

 $         276,069 

As at October 31, 2018

 $          169,739 

 $           49,387 

 $              9,779 

 $           1,970 

 $         230,875 

(1)  Under IFRS 9, all loans that are over 90 days past due are considered impaired. Under IAS 39, residential mortgages guaranteed or insured for both principal and interest by the Canadian government, a province, or a Canadian government  

agency and loans that were fully secured and in the process of collection were not classified as impaired until payments were 365 or 180 days in arrears, respectively.

Allowance for Credit Losses

Allowance for credit losses related to performing loans is estimated using an 

looking information, and certain other criteria such as 30 days past due and 

ECL approach that incorporates a number of underlying assumptions which 

migration to watchlist status. 

involve a high degree of management judgment and can have a significant 

impact on financial results. The allowance for credit losses is CWB’s most 

significant accounting estimate. 

Significant  key  drivers  impacting  the  estimation  of  ECL,  which  are 

interrelated, include:

Forecasting Forward-looking Information for Multiple Scenarios 

Forward-looking  information  is  incorporated  into  both  the  assessment 

of  whether  a  loan  has  experienced  a  SICR  since  its  initial  recognition 

and  the  estimation  of  ECL.  The  models  used  to  estimate  ECL  consider 

macroeconomic  factors  that  are  most  closely  correlated  with  credit  risk 

•  changes in internal risk ratings attributable to a borrower or instrument 

in the relevant portfolios and are calibrated to consider CWB’s geographic 

reflecting changes in credit quality;

diversification.

•  thresholds used to determine when a borrower has experienced a SICR; 

and

•  changes in forward-looking information, specifically related to variables 

to which the ECL models are calibrated.

To account for the non-linear nature of projected losses, CWB incorporates 

multiple probability-weighted macroeconomic scenarios into the estimation 

of ECL. Each scenario includes a projection of all relevant macroeconomic 

variables for a five year period. While the base case scenario represents the 

The inputs and models used for estimating ECL may not always capture all 

best estimate of projected macroeconomic variables, additional scenarios 

emerging market conditions at the reporting date and as such, qualitative 

represent more optimistic or pessimistic outcomes. To capture a wide range 

adjustments  based  on  expert  judgment  that  consider  reasonable  and 

of  possible  outcomes,  CWB  simulates  multiple  macroeconomic  scenarios 

supportable information may be incorporated.

that  are  above  or  below  the  base  case  based  on  historical  and  current 

trends  and  with  consideration  for  the  degree  of  uncertainty  surrounding 

Assessment of Significant Increases in Credit Risk

macroeconomic outlooks. 

The determination of whether a loan has experienced a SICR has a significant 

impact on the estimation of allowance for credit losses as 12-month ECL is 

recorded for loans in Stage 1 and lifetime ECL are recorded for loans that 

have migrated to Stage 2. Movement between Stages 1 and 2 is impacted 

by  changes  in  borrower-specific  risk  characteristics  as  well  as  changes 

ECL  is  sensitive  to  changes  in  both  the  base  case  scenario  as  well  as  the 

incorporation  of  multiple  probability-weighted  macroeconomic  scenarios. 

Incorporating multiple probability-weighted macroeconomic scenarios into 

ECL estimates resulted in an increase of approximately 9% to the performing 

loan  allowance  for  credit  losses,  relative  to  the  base  case  scenario,  as  at 

in  applicable  forward-looking  information.  The  main  factors  considered 

October 31, 2019.

in  assessing  whether  a  loan  has  experienced  a  SICR  are  relative  changes 

in  internal  risk  ratings  since  initial  recognition,  incorporating  forward-

89

CWB Financial Group 2019 Annual Report 
The primary macroeconomic variables, over the next 12 months and the remaining forecast period, incorporated into the estimation of ECL are as follows: 

Macroeconomic Variable

Annual GDP growth

Unemployment rate

MLS housing resale price growth (decline)

Three month treasury bill rate

U.S. dollar/Canadian dollar exchange rate

Oil price (U.S. dollar per barrel)

(1)  Represents one standard deviation above the base case scenario.  
(2)  Represents one standard deviation below the base case scenario. 

Base Scenario

Optimistic(1)

Pessimistic(2)

Next 12 
Months

Remaining 
Forecast 
Period

Next 12 
Months

Remaining 
Forecast 
Period

Next 12 
Months

Remaining 
Forecast 
Period

1.5%

6.0%

3.0%

1.6%

$ 

$ 

1.32

62

$ 

$ 

1.7%

6.3%

1.9%

1.8%

1.33

61

2.1%

5.8%

6.0%

2.2%

$ 

$ 

1.36

73

$ 

$ 

3.1%

5.7%

10.9%

2.7%

1.44

81

1.0%

6.3%

0.1%

1.1%

$ 

$ 

1.28

52

$ 

$ 

0.4%

7.0%

(7.2)%

0.9%

1.21

40

The  primary  macroeconomic  variables  impacting  ECL  for  personal  loan 

rates and interest rates will generally correlate with higher expected credit 

portfolios  are  unemployment  rates  and  Multiple  Listings  Service  (MLS) 

losses  while  increases  in  oil  price,  annual  gross  domestic  product  (GDP) 

housing resale price growth. Business portfolios are impacted by all of the 

growth, and MLS housing resale price growth, and the U.S. dollar/Canadian 

variables in the table above, to varying degrees. Increases in unemployment 

dollar exchange rate will generally result in lower ECL.

Stage 3 Allowance for Credit Losses

For impaired loans in Stage 3, the allowance for credit losses is measured 

either the fair value of the security underlying the loan, net of any expected 

as  the  difference  between  the  carrying  value  of  the  loan  at  the  time  it  is 

realization costs, or the current market price for the loan may be used to 

classified as impaired and the present value of the cash flows CWB expects 

measure  the  estimated  realizable  amount.  Security  can  vary  by  type  of 

to receive, using the original effective interest rate of the loan. When the 

loan and may include real property, working capital, guarantees, or other 

amounts and timing of future cash flows cannot be reliably estimated, 

equipment. 

90

CWB Financial Group 2019 Annual ReportReconciliation

A reconciliation of changes in the allowance for credit losses related to loans, committed but undrawn credit exposures and letters of credit under IFRS 9 

follows:

Personal 
Balance at beginning of year

Transfers to (from)

Stage 1(1)

Stage 2(1)

Stage 3(1)

Net remeasurement(2)

New originations

Derecognitions and maturities

Provision for (reversal of) credit losses(3)

Write-offs

Recoveries

Balance at end of year

Business
Balance at beginning of year

Transfers to (from)

Stage 1(1)

Stage 2(1)

Stage 3(1)

Net remeasurement(2)

New originations

Derecognitions and maturities

Provision for (reversal of) credit losses(3)

Write-offs

Recoveries

Balance at end of year
Total Allowance for Credit Losses(4)

 IFRS 9 

2019

Performing

Stage 1

Stage 2

Impaired

Stage 3

Total

 $           1,461 

 $             1,181 

 $             647 

 $          3,289 

                  211 

                (211)

                       - 

                       - 

              (369)

                 389 

                (20)

                       - 

                 (10)

                (96)

                 106 

                       - 

           (1,236)

                 594 

              1,860 

               1,218 

              1,870 

                       - 

                       - 

              1,870 

              (307)

               (377)

               (172)

              (856)

                 159 

                 299 

               1,774 

             2,232 

                       - 

                       - 

            (1,422)

            (1,422)

                       - 

                       - 

                   37 

                   37 

              1,620 

              1,480 

              1,036 

              4,136 

$         59,325 

 $        26,570 

$        26,380 

$        112,275 

            13,802 

         (13,802)

                       - 

                       - 

           (5,780)

              6,788 

           (1,008)

                       - 

               (158)

           (3,231)

             3,389 

                       - 

        (34,446)

           14,896 

           53,477 

           33,927 

           46,846 

                       - 

                       - 

           46,846 

          (17,037)

            (7,812)

              (295)

         (25,144)

              3,227 

            (3,161)

           55,563 

           55,629 

                       - 

                       - 

        (60,844)

        (60,844)

                       - 

                       - 

             3,829 

             3,829 

           62,552 

           23,409 

           24,928 

         110,889 

 $         64,172 

 $       24,889 

 $       25,964 

 $       115,025 

Represented by:

Loans
Committed but undrawn credit exposures and letters of credit(4)

Total Allowance for Credit Losses(5)

$          61,571 

 $        23,299 

 $       25,964 

 $      110,834 

              2,601 

              1,590 

                       - 

               4,191 

 $         64,172 

 $       24,889 

 $       25,964 

 $       115,025 

(1)  Represents stage movements prior to remeasurement of the allowance for credit losses. 
(2)  Represents credit risk changes as a result of significant increases in credit risk, changes in credit risk that did not result in a transfer between stages, changes in model inputs and assumptions, including changes in forward-looking  

macroeconomic forecasts and qualitative adjustments, and changes due to partial repayment.
Included in the provision for credit losses in the consolidated statements of income.
Included in other liabilities in the consolidated balance sheets.

(3) 
(4) 
(5)  Allowance for credit losses related to debt securities measured at FVOCI, cash resources and other financial assets classified at amortized cost were excluded from the table above. See Note 6 for details related to the allowance for credit  

losses on debt securities measured at FVOCI. Cash resources and other financial assets classified at amortized cost are presented in the consolidated balance sheets, net of allowance for credit losses.

The following table shows the changes in the allowance for credit losses under IAS 39:

Balance at beginning of year
Provision for credit losses
Write-offs
Recoveries
Balance at End of Year

Represented by:

IAS 39
2018

Specific
Allowance

Collective
Allowance

 $ 

      16,617 
         47,789 
        (45,359)
            7,980 
      27,027 
 $ 

 $ 
    119,298 
               468 
                     - 
                     - 
    119,766 
 $ 

Loans
Committed but undrawn credit exposures and letters of credit

Total Allowance

 $ 
      27,027 
                     - 
 $ 
      27,027 

 $ 

    101,502 
         18,264 
    119,766 

 $ 

Total

 $ 

 $ 

  135,915 
       48,257 
      (45,359)
          7,980 
  146,793 

 $ 

 $ 

  128,529 
       18,264 
  146,793 

91

CWB Financial Group 2019 Annual Report 
 
 
9.  FINANCIAL ASSETS TRANSFERRED BUT NOT DERECOGNIZED

Securitization of equipment financing  
leases and loans

CWB  securitizes  equipment  financing  leases  and  loans  to  third  parties. 

These  securitizations  do  not  qualify  for  derecognition  as  CWB  continues 

to  be  exposed  to  certain  risks  associated  with  the  leases  and  loans, 

therefore CWB has not transferred substantially all of the risk and rewards 

of  ownership.  As  the  leases  and  loans  do  not  qualify  for  derecognition, 

the  assets  are  not  removed  from  the  consolidated  balance  sheets  and  a 

securitization  liability  is  recognized  within  debt  related  to  securitization 

activities for the cash proceeds received (see Note 16).

During  2019,  CWB  securitized  equipment  financing  leases  and  loans  of 

$784,125  (2018  –  $1,178,726)  which  were  sold  to  thrid  parties  for  cash 

proceeds of $704,392 (2018 – $1,063,792).  

Securitization of residential mortgages 

CWB  securitizes  fully  insured  residential  mortgage  loans  through  the 

creation  of  mortgage-backed  securities  under  the  National  Housing  Act 

Mortgage  Backed  Securities  (NHA  MBS)  program  sponsored  by  the 

Canada  Mortgage  and  Housing  Corporation  (CMHC).  The  mortgage-

backed  securities  are  sold  directly  to  third  party  investors,  sold  to  the 

Canada Housing Trust (CHT) as part of the Canada Mortgage Bond (CMB) 

program or are held by CWB. The CHT issues CMBs, which are government 

guaranteed, to third party investors and uses resulting proceeds to purchase 

NHA MBS from CWB and other mortgage issuers in the Canadian market.

The  third  party  sale  of  the  mortgage  pools  that  comprise  the  NHA  MBS 

does not qualify for derecognition as CWB retains the credit and interest 

rate risks associated with the mortgages, which represent substantially all 

of the risks and rewards associated with the transferred assets. As a result, 

the mortgages remain on the consolidated balance sheets as personal loans 

and are carried at amortized cost. Cash proceeds from the third party sale 

of the mortgage pools, including those sold as part of the CMB program, 

are recognized within debt related to securitization activities (see Note 16).

During  2019,  CWB  securitized  residential  mortgages  of  $203,455  which 

were sold to the CHT for cash proceeds of $202,871 (2018 – $184,213 sold 

for cash proceeds of $181,635) and did not sell any securitized residential 

mortgages directly to third party investors (2018 – nil).    

Securities sold under repurchase agreements

CWB  enters  into  repurchase  agreements  under  which  it  sells  previously 

recognized  securities,  with  a  simultaneous  agreement  to  purchase  them 

back at a specific price on a future date, but retains substantially all of the 

credit, price, interest rate, and foreign exchange risks and rewards associated 

with the assets (see Note 7). These securities are not derecognized and the 

cash proceeds from the sale are recognized within other liabilities on the 

consolidated balance sheets.

Details about the nature of transferred financial assets that do not qualify for derecognition and the associated liabilities are as follows:

Transferred Assets that do not Qualify for Derecognition

Securitized leases and loans

Securitized residential mortgages

Securities sold under repurchase agreements

Associated Liabilities(1)

Net Position

As at October 31, 2019

As at October 31, 2018

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

 $ 

 1,613,426 

 $ 

1,616,653 

 $ 

 1,621,943 

 $ 

1,690,933 

        442,310 

       440,983 

        277,942 

       271,492 

          29,965 

         29,965 

          95,126 

         95,126 

    2,085,701 

    2,087,601 

     1,995,011 

    2,057,551 

    1,943,764 

    1,965,313 

     1,852,980 

    1,786,645 

 $ 

    141,937 

 $ 

    122,288 

 $ 

     142,031 

 $ 

    270,906 

(1)  Associated liabilities consist of $1,469,509 related to securitized leases and loans (October 31, 2018 – $1,479,133), $444,290 related to residential mortgages securitized through the NHA MBS program (October 31, 2018 – $278,721) and  

$29,965 related to securities sold under repurchase agreements (October 31, 2018 – $95,126).

Additionally,  CWB  has  securitized  residential  mortgages  through  the 

NHA  MBS  program  totaling  $394,342  with  a  fair  value  of  $393,159  (2018 

– $330,599 with a fair value of $322,926) that were not transferred to third 

parties.

92

CWB Financial Group 2019 Annual Report 
10.  PROPERTY AND EQUIPMENT

Land is carried at cost. Buildings, equipment and furniture, and leasehold 

When  components  of  an  item  of  property  and  equipment  have  different 

improvements  are  carried  at  cost  less  accumulated  depreciation  and 

useful  lives,  they  are  accounted  for  as  separate  items.  Gains  and  losses 

impairment.

Depreciation is calculated primarily using the straight-line method over the 

on disposal are recorded in non-interest income in the period of disposal. 

Property  and  equipment  is  subject  to  an  impairment  review  if  there  are 

events or changes in circumstances which indicate that the carrying amount 

estimated useful life of the asset, as follows: 

may not be recoverable.

•  Buildings:  

20 years

•  Equipment and furniture:  

3 to 10 years

•  Leasehold improvements:  

over the shorter of the term of the lease  

and the remaining useful life

Cost
Balance at November 1, 2018

Additions

Disposals

Leasehold
Improvements

Land and
Buildings

Computer
Equipment

Office
Equipment

Total

 $              76,505 

 $        18,905 

 $        36,701 

 $        44,321 

 $      176,432 

                  4,277 

                 165 

              5,713 

             5,326 

            15,481 

                           - 

               (417)

               (217)

     (495)

            (1,129)

Balance at October 31, 2019

                80,782 

            18,653 

            42,197 

            49,152 

         190,784 

Accumulated Depreciation and Impairment

Balance at November 1, 2018

Depreciation for the year
Disposals
Balance at October 31, 2019

                51,324 

              6,129 

            26,140 

            33,741 

          117,334 

                  4,389 
                           - 
                55,713 

                 564 
   (307)
             6,386 

             3,539 
               (217)
           29,462 

              2,810 
      (494)
           36,057 

            11,302 
            (1,018)
          127,618 

Net Carrying Amount at October 31, 2019

 $              25,069 

 $        12,267 

 $         12,735 

 $        13,095 

 $        63,166 

Cost

Balance at November 1, 2017

 $              72,398 

 $           18,754 

 $           31,444 

 $           40,842 

 $         163,438 

Additions

Disposals

                  4,179 

                    151 

                5,262 

                3,573 

              13,165 

                      (72)

                         - 

                       (5)

                    (94)

                  (171)

Balance at October 31, 2018

                76,505 

              18,905 

              36,701 

              44,321 

            176,432 

Accumulated Depreciation and Impairment

Balance at November 1, 2017

Depreciation for the year

Disposals

Balance at October 31, 2018

                47,263 

                5,580 

              23,461 

              31,019 

            107,323 

                  4,133 

                    549 

                2,684 

                2,816 

              10,182 

                      (72)

                         - 

                       (5)

                    (94)

                  (171)

                51,324 

                6,129 

              26,140 

              33,741 

            117,334 

Net Carrying Amount at October 31, 2018

 $               25,181 

 $            12,776 

 $            10,561 

 $           10,580 

 $           59,098 

93

CWB Financial Group 2019 Annual Report 
 
 
 
 
11. GOODWILL AND INTANGIBLE ASSETS

Goodwill

Goodwill arises on the acquisition of subsidiaries and represents the excess 

Goodwill  is  stated  at  cost  less  impairment  losses.  Goodwill  is  reviewed 

of the fair value of the purchase consideration, including any amount of any 

for  impairment  annually  or  more  frequently  if  there  are  indications  that 

non-controlling interest in the acquiree, over the net recognized amounts of 

impairment  may  have  occurred.  Goodwill  is  allocated  to  cash-generating 

the identifiable assets, including identifiable intangible assets, and liabilities 

units for the purpose of impairment testing considering the business level 

assumed. For the purposes of calculating goodwill, fair values of acquired 

at which goodwill is monitored for internal management purposes. On this 

assets  and  liabilities  are  determined  by  reference  to  market  values  or  by 

basis, CWB’s cash-generating units with goodwill allocated are:

discounting expected future cash flows to present value. This discounting 

is performed using either market rates, or risk-free rates with risk-adjusted 

expected future cash flows. 

•  CWB Maxium Financial Inc. (MX);

•  CWB National Leasing Inc. (NL);

•  CWB McLean & Partners Wealth Management Ltd. (M&P); and

•  CWB Wealth Management Ltd. (WM). 

Balance at November 1, 2018
Partial ownership change

Balance at October 31, 2019

Balance at November 1, 2017
Partial ownership change

Balance at October 31, 2018

Intangible Assets

MX

NL

M&P

WM

Total

 $       38,869 
                    - 

 $ 

     35,776 
                    - 

 $ 

       6,575 
                13 

 $ 

       3,948 
              211 

 $ 

     85,168 
              224 

 $       38,869 

 $ 

     35,776 

 $ 

       6,588 

 $ 

       4,159 

 $       85,392 

 $       38,869 
                    - 

 $ 

     35,776 
                    - 

 $ 

       7,099 
            (524)

 $ 

       3,925 
                23 

 $       85,669 
            (501)

 $       38,869 

 $ 

     35,776 

 $ 

       6,575 

 $ 

       3,948 

 $ 

     85,168 

Intangible  assets  represent  identifiable  non-monetary  assets  without 

Amortization of acquisition-related intangible assets with finite useful lives 

physical substance and are acquired either separately through a business 

is  reported  in  other  expenses  and  amortization  of  internally  generated 

combination, or generated internally. Intangible assets with a finite useful 

software 

is 

included 

in  premises  and  equipment  expenses  on  the 

life are recorded at cost less any accumulated amortization and impairment 

consolidated  statements  of  income  and  provided  on  a  straight-line  basis 

losses. Certain intangible assets, such as trademarks and trade names, have 

from the date at which it is available for use as follows:

an indefinite useful life. These indefinite life intangibles are not amortized 

but are tested for impairment at least annually or more frequently if events 

•  Software and related assets:   

or changes in circumstances indicate that impairment may have occurred. 

•  Customer relationships:  

The assets’ useful lives are assessed at least annually.

•  Non-competition agreements: 

•  Other:   

3 to 15 years

10 to 15 years

4 to 5 years

3 to 5 years

94

CWB Financial Group 2019 Annual Report 
 
 
Cost
Balance at November 1, 2018

Additions

Partial ownership change

Disposals

Software
and Related
Assets

Customer
Relation-
ships

Trademarks 
and 
Tradenames

Non-
competition
Agreements

Other

Total

 $       184,271 

 $         59,211 

 $          6,564 

 $         11,084 

 $           5,150 

 $     266,280 

           34,073 

                       - 

                       - 

                       - 

                       - 

           34,073 

                       - 

                    4 

                   23 

                       - 

                       - 

                   27 

              (749)

                       - 

                       - 

                       - 

                       - 

              (749)

Balance at October 31, 2019

          217,595 

           59,215 

             6,587 

            11,084 

              5,150 

          299,631 

Accumulated Amortization

Balance at November 1, 2018

Amortization

Disposals

           60,066 

           29,745 

                       - 

            11,039 

             4,640 

         105,490 

             16,135 

             4,657 

                       - 

                   20 

                 330 

             21,142 

              (749)

                       - 

                       - 

                       - 

                       - 

              (749)

Balance at October 31, 2019

           75,452 

           34,402 

                       - 

            11,059 

             4,970 

          125,883 

Net Carrying Amount at October 31, 2019

 $       142,143 

 $        24,813 

 $          6,587 

 $                25 

 $              180 

 $       173,748 

Cost

Balance at November 1, 2017

 $         154,761 

 $          59,606 

 $            6,632 

 $           11,153 

 $             5,150 

 $         237,302 

Additions

             31,118 

                       - 

                       - 

                       - 

                       - 

             31,118 

Partial ownership change

                       - 

                (395)

                  (68)

                  (69)

                       - 

                (532)

Disposals

             (1,608)

                       - 

                       - 

                       - 

                       - 

             (1,608)

Balance at October 31, 2018

           184,271 

             59,211 

               6,564 

             11,084 

               5,150 

           266,280 

Accumulated Amortization

Balance at November 1, 2017

Amortization

Disposals

             48,462 

             24,709 

                       - 

             10,288 

               4,113 

             87,572 

             13,212 

               5,036 

                       - 

                  751 

                  527 

             19,526 

             (1,608)

                       - 

                       - 

                       - 

                       - 

             (1,608)

Balance at October 31, 2018

             60,066 

             29,745 

                       - 

             11,039 

               4,640 

           105,490 

Net Carrying Amount at October 31, 2018

 $         124,205 

 $          29,466 

 $            6,564 

 $                  45 

 $                510 

 $        160,790 

Impairment

The carrying amounts of CWB’s intangible assets with finite useful lives are 

•  Cash  flows  are  projected  based  on  past  experience,  actual  operating 

reviewed at each reporting date to determine whether there is any indication 

results and the five-year future business plan. Cash flows for a further 15-

of  impairment.  If  an  indication  exists,  CWB  tests  for  impairment.  For 

year period are extrapolated using a constant growth rate of 1.7% (2018 

goodwill and intangible assets with indefinite useful lives, the impairment 

– 2.0%), which is based on the long-term forecast Canadian GDP growth 

tests are performed each year. 

rates. The forecast period is based on CWB’s long-term perspective with 

Impairment testing is performed by comparing the estimated recoverable 

amount  from  a  cash-generating  unit  with  the  carrying  amount  of  its  net 

assets, including attributable goodwill. The recoverable amount of an asset 

is the higher of its fair value less costs of disposal, and its value in use. If the 

respect to the operation of these cash-generating units. 

•  A pre-tax discount rate of 9.3% (2018 – 10.1%) is applied in determining 

the recoverable amounts, which is comprised of a risk-free interest rate 

and a market risk premium. 

recoverable  amount  is  less  than  the  carrying  value,  an  impairment  loss  is 

The key assumptions described above may change as economic and market 

charged to the consolidated statements of income.

conditions  change.  CWB  estimates  that  reasonable  possible  changes  in 

The  recoverable  amounts  for  CWB’s  cash-generating  units  are  calculated 

based on the higher of their value in use and fair value less costs of disposal. 

these assumptions are not expected to cause the recoverable amounts of 

the cash-generating units to decline below the carrying amounts.

Fair  value  less  costs  of  disposal  is  determined  by  using  a  market-based 

No  impairment  losses  on  goodwill  or  intangible  assets  were  identified 

approach of the associated cash-generating unit, whereby the fair value is 

during 2019 or 2018.

determined  using  comparable  market  transactions  for  similar  businesses. 

Value in use is determined by discounting the future cash flows expected 

to  be  generated  from  the  continuing  use  of  the  cash-generating  unit. 

Unless  indicated  otherwise,  value  in  use  is  determined  similarly  as  in 

the  comparative  year.  The  calculation  of  the  value  in  use  is  based  on  the 

following key assumptions:

95

CWB Financial Group 2019 Annual Report12. DERIVATIVE FINANCIAL INSTRUMENTS

Interest rate, foreign exchange, bond forward and equity swaps/contracts 

highly  probable  future  cash  flows  attributable  to  a  recognized  asset  or 

such  as  futures,  options,  swaps,  floors  and  rate  locks  are  entered  into 

liability or a forecast transaction (cash flow hedges). On an ongoing basis, 

for  risk  management  purposes  in  accordance  with  CWB’s  asset  liability 

the  derivatives  used  in  hedging  transactions  are  assessed  to  determine 

management  policies.  It  is  CWB’s  policy  not  to  utilize  derivative  financial 

whether they are effective in offsetting changes in fair values or cash flows 

instruments  for  trading  or  speculative  purposes.  Interest  rate  swaps  and 

of the hedged items. If a hedging transaction becomes ineffective or if the 

floors are primarily used to reduce the impact of fluctuating interest rates. 

derivative is not designated as a cash flow hedge, any subsequent change in 

Equity  swaps  are  used  to  reduce  earnings  volatility  related  to  restricted 

the fair value of the hedging instrument is recognized in net income.  

share units and deferred share units linked to CWB’s common share price. 

Bond  forward  contracts  are  used  to  manage  interest  rate  risk  related  to 

CWB’s participation in the NHA MBS program. Foreign exchange contracts 

are  used  for  the  purposes  of  meeting  the  needs  of  clients,  day-to-day 

business and liquidity management.

Use of Derivatives

Potential  sources  of  ineffectiveness  can  be  attributed  to  the  differences 

between hedging instruments and the hedged items:

•  Mismatches in terms of hedged item and hedging instrument, such as the 

repricing dates and frequency of payments.

•  The effect of the counterparty and CWB’s own credit risk.

CWB  enters  into  derivative  financial  instruments  for  risk  management 

Interest  income  received  or  interest  expense  paid  on  derivative  financial 

purposes.  Derivative  financial  instruments  are  financial  contracts  whose 

instruments designated as cash flow hedges is accounted for on the accrual 

value  is  derived  from  an  underlying  interest  rate,  foreign  exchange  rate, 

basis  and  recognized  as  interest  expense  over  the  term  of  the  hedge 

equity or commodity instrument or index.

Derivative financial instruments primarily used by CWB include:

•  interest  rate  swaps,  which  are  agreements  where  two  counterparties 

exchange a series of payments based on different interest rates applied 

to a notional amount;

•  bond forward contracts, which are a contractual obligation to purchase 

or sell a bond at a predetermined future date;

•  foreign exchange forwards and futures, which are contractual obligations 

to exchange one currency for another at a specified price for settlement 

at a predetermined future date; and

•  equity swaps, which are agreements where CWB makes periodic interest 

payments  to  a  counterparty  and  receives  the  capital  gain  or  loss  plus 

contract.  Premiums  on  purchased  contracts  are  amortized  to  interest 

expense  over  the  term  of  the  contract.  Accrued  interest  receivable  and 

payable and deferred gains and losses for these contracts are recorded in 

other assets or liabilities as appropriate. 

When a hedging instrument expires or is sold, or when a hedge no longer 

meets  the  criteria  for  hedge  accounting,  any  cumulative  gain  or  loss 

existing  in  other  comprehensive  income  at  that  time  is  held  separately  in 

accumulated  other  comprehensive  income  until  the  forecast  transaction 

is eventually recognized in the consolidated statements of income. When 

a forecast transaction is no longer expected to occur, the cumulative gain 

or  loss  that  was  reported  in  accumulated  other  comprehensive  income  is 

immediately reclassified to the consolidated statements of income.

dividends of a notional CWB common share.

Interest Rate Risk

Embedded Derivatives

When  derivatives  are  embedded  in  other  financial  instruments  or  host 

contracts, such combinations are known as hybrid instruments. If the host 

contract  is  a  financial  asset  within  the  scope  of  IFRS  9,  the  classification 

and measurement criteria are applied to the entire hybrid instrument and 

there  is  no  separation  of  the  embedded  derivative.  If  the  host  contract 

is  a  financial  liability  or  an  asset  that  is  not  within  the  scope  of  IFRS  9, 

embedded  derivatives  are  treated  as  separate  derivatives  when  their 

economic characteristics and risk are not closely related to those of the host 

contract, unless an election is made to measure the contract at fair value. 

Identified embedded derivatives that are separated from the host contract 

are recorded at fair value.

Fair Value

Derivative financial instruments are recorded on the balance  sheet at fair 

value  with  changes  in  fair  value  related  to  the  effective  portion  of  cash 

flow interest rate hedges recorded in other comprehensive income, net of 

income taxes. Changes in fair value related to the ineffective portion of a 

designated accounting hedge, a derivative not designated as an accounting 

hedge  and  all  other  derivative  financial  instruments  are  reported  in  non-

interest income on the consolidated statements of income.

Designated Accounting Hedges

When designated as accounting hedges by CWB, certain derivative financial 

instruments are designated as either a hedge of the fair value of recognized 

assets,  liabilities  or  firm  commitments  (fair  value  hedges),  or  a  hedge  of 

Interest rate risk arises when changes in interest rates affect the cash flows, 
earnings and values of assets and liabilities. CWB has a policy of interest 
rate risk management to maintain an appropriate balance between earnings 
volatility  and  economic  value  volatility  while  keeping  both  within  their 
respective  risk  appetite  limits.  Exposure  to  interest  rate  risk  is  controlled 
by managing the size of the static gap positions between interest sensitive 
assets  and  interest  sensitive  liabilities  for  future  periods.  This  is  achieved 
partly by using interest rate swaps and bond forward contracts as a hedge 
to interest rate changes.

Only  the  changes  in  fair  value  and  cash  flows  related  to  changes  in 
benchmark interest rates are designated as hedges for accounting purposes. 
Other risk elements present in these relationships, such as credit risk, have 
a less significant impact on changes in fair value and cash flows, and are not 
designated as accounting hedges.

The  hedging  ratio  is  established  by  matching  the  notional  amount  of  the 
hedging  instrument  with  the  notional  amount  of  the  hedged  item.  The 
existence of an economic relationship between the hedging instrument and 
hedged item is based on the reference interest rates, tenors, repricing dates 

and maturities, and the notional or par amounts.

Equity Risk

Equity risk arises when changes in CWB common share price affects the payout 
of share-based payment plans (see Note 18) that have not yet vested. CWB has 
a policy to hedge a portion of the earnings volatility related to restricted share 
unit (RSU) and deferred share unit (DSU) grants by using equity swaps, where 
CWB  makes  periodic  interest  payments  to  a  counterparty  and  receives  the 
capital gain or loss plus dividends of a CWB common share.

96

CWB Financial Group 2019 Annual ReportThe following table shows the derivative financial instruments split between those contracts that have a positive fair value (favourable contracts) and those 

that have a negative fair value (unfavourable contracts):

As at October 31, 2019

As at October 31, 2018

Favourable Contracts

Unfavourable Contracts

Favourable Contracts

Unfavourable Contracts

Notional
Amount

Fair
Value

Notional
Amount

Fair
Value

Notional
Amount

Fair
Value

Notional
Amount

Fair
Value

Cash Flow Hedges
Interest rate risk

Interest rate swaps

 $  4,952,000 

 $   42,855 

 $   1,876,000 

 $  (13,104)

 $                   - 

 $ 

          - 

 $  4,908,000 

 $    (65,130)

Bond forward contracts

                  -   

            -   

           20,000 

          (91)

          15,000 

           55 

                   - 

                 - 

Equity risk

Equity swaps

Fair Value Hedges

Interest rate risk

          13,084 

      3,049 

             6,184 

        (159)

            9,008 

      2,203 

           9,277 

       (1,339)

Interest rate swaps

          19,746 

           20 

           20,000 

          (58)

                    - 

             - 

                   - 

                 - 

Not Designated as Accounting

Hedges

Foreign exchange contracts

        106,575 

      1,005 

         164,338 

        (604)

          27,195 

         238 

       161,933 

       (2,307)

Equity swaps

Total

            5,319 

         886 

                  -   

             -   

                    - 

             - 

           5,842 

          (805)

 $   5,096,724 

 $ 

 47,815 

 $   2,086,522 

 $  (14,016)

 $         51,203 

 $     2,496 

 $   5,085,052 

 $    (69,581)

The  aggregate  contractual  or  notional  amount  of  the  derivative  financial 

The  average  fair  values  of  the  derivative  financial  instruments  on  hand 

instruments  on  hand,  the  extent  to  which  instruments  are  favourable  or 

during the year are set out in the following table:

unfavourable and, thus, the aggregate fair values of these financial assets 

and liabilities can fluctuate significantly from time to time. 

Favourable derivative financial instruments (assets)

Unfavourable derivative financial instruments (liabilities)

2019 

2018 

 $ 

 $ 

   40,853 

   22,174 

 $ 

 $ 

        9,248 

      49,001 

The following table summarizes the maturities of derivative financial instruments and the weighted average interest rates paid and received on contracts: 

As at October 31, 2019

Maturity

As at October 31, 2018

Maturity

1 Year or Less

More than 1 Year

1 Year or Less

More than 1 Year

Notional
Amount

Contractual
Interest
Rate

Notional
Amount

Contractual
Interest
Rate

Notional
Amount

Contractual
Interest
Rate

Notional
Amount

Contractual
Interest
Rate

Cash Flow Hedges

Interest rate risk

Interest rate swaps(1)

 $2,100,000 

1.92%  $4,728,000 

2.01%  $1,070,000 

1.72% $3,838,000 

1.98%

Bond forward contracts(2)

         20,000 

                 - 

                   - 

                   - 

         15,000 

               - 

                    - 

                  - 

Equity risk

Equity swaps(3)

Fair Value Hedges

Interest rate risk

           9,365 

2.58%             9,903 

2.62%            9,233 

2.85%             9,052 

2.86%

Interest rate swaps(4)

                   - 

                 - 

          39,746 

1.72%                   - 

               - 

                    - 

                  - 

Not Designated as Accounting

Hedges
Foreign exchange contracts(5)
Equity swaps(6)

Total

       270,913 

               -   

                   - 

                   - 

       189,128 

               - 

                    - 

                  - 

           5,319 

 $2,405,597 

2.47%                    - 

                   - 

           5,842 

2.65%                     - 

                  - 

 $4,777,649 

 $1,289,203 

$3,847,052 

(1)  CWB receives interest at a fixed contractual rate and pays interest on the one-month (30-day) Canadian Bankers’ Acceptance rate. Interest rate swaps designated as accounting cash flow hedges outstanding at October 31, 2019 mature  

between November 2019 and September 2024.

(2)  Bond forward contracts outstanding at October 31, 2019 mature in December 2019.
(3)  Equity swaps designated as accounting hedges outstanding at October 31, 2019 mature between June 2020 and June 2022.
(4) 
(5)  Foreign exchange contracts outstanding at October 31, 2019 mature between November 2019 and April 2020. The contractual interest rate is not meaningful for foreign exchange contracts.
(6)  Equity swaps not designated as accounting hedges outstanding at October 31, 2019 mature in June 2020.

Interest rate swaps designated as accounting fair value hedges outstanding at October 31, 2019 mature in August and December 2022.

97

CWB Financial Group 2019 Annual Report 
The following tables present the details of the hedged items categorized by their hedging relationships:

Cash Flow Hedges
Interest rate risk

Variable rate liabilities

Statement of Consolidated 
Balance Sheets Line Item

As at October 31, 2019

Changes in Fair Value  
Used for Calculating  
Hedge Ineffectiveness

AOCI -  
Cash Flow Hedges

Deposits - Personal, Deposits - 
Business and government

$                   94,881 

 $                    21,991 

Forecasted NHA MBS issuances

n/a

                                    (146)

                              (224)

Equity risk

Restricted share units

n/a - not applicable

Other - Other liabilities

                                  2,024 

                             1,091 

As at October 31, 2019

Carrying Amount of  
Hedged Item

Accumulated Amount of Fair 
Value Adjustments on the 
Hedged Item

Assets

Liabilities

Assets

Liabilities

Consolidated Balance 
Sheets Line Item

Changes in Fair Value 
Used for Calculating 
Hedge Ineffectiveness

Fair Value Hedges
Interest rate risk

Fixed rate assets

 $           40,393 

 $                      - 

 $                 (13)

 $                      - 

Securities - Issued or 
guaranted by a province 
or municipality, Other 
debt securities

 $                           (38)

The following table contains information regarding the effectiveness of the hedging relationships, as well as the impacts on the consolidated statements of 

income and consolidated statements of comprehensive income:

Cash Flow Hedges
Interest rate risk

Interest rate swaps(1) 
Bond forward contracts(1)

Equity risk

Equity swaps(2)
Fair Value Hedges
Interest rate risk

Interest rate swaps

2019

Change in Fair 
Value of Hedging 
Instrument

Hedge 
Ineffectiveness 
Recognized in 
Income

Change in the 
Fair Value of the 
Hedging Instrument 
Recognized in OCI

Amount Reclassified 
from AOCI - Cash 
Flow Hedges to 
Income

 $                     94,881 
                           (146)

 $                                - 
                                   - 

 $                    69,538 
                             (99)

$                             (3)
                              147 

                          2,024 

                                   - 

                           1,922 

                           (527)

                             (38)

                                   - 

                                   - 

                                   - 

(1)  Amounts reclassified from OCI into Interest Expense – Deposits
(2)  Amounts reclassified from OCI into Non-interest expenses – Salaries and employee benefits

The following table shows a reconciliation of the accumulated other comprehensive income from derivatives designated as cash flow hedges and an analysis 

of other comprehensive income relating to hedge accounting:

Accumulated Other Comprehensive Income - Cash Flow Hedges
Balance at beginning of year
Amounts recognized in other comprehensive income:

Interest rate risk - Interest rate swaps and bond forward contracts

Effective portion of changes in fair value
Amounts reclassified to net income

Equity risk - Equity swaps

Effective portion of changes in fair value
Amounts reclassified to net income

Balance at End of Year

At October 31, 2019, hedged cash flows are expected to occur and affect profit or loss within the next five years.

98

2019
 $       (48,120)

           69,439 
                144 

             1,922 
               (527)
 $        22,858 

CWB Financial Group 2019 Annual Report13. OTHER ASSETS

Accrued interest receivable

Accounts receivable

Deferred tax asset

Prepaid expenses

Financing costs(1)

Derivative collateral receivable

Income tax receivable

Other

Total

(1)  Amortization for the year amounted to $3,016 (2018 – $2,502).

14. DEPOSITS

As at 
October 31 
2019 

As at 
October 31 
2018 

 $ 

    79,709 

 $ 

   77,004 

       63,150 

       37,868 

       10,396 

         6,986 

         4,070 

         2,092 

         8,535 

      60,533 

      45,877 

       9,181 

       6,480 

      55,550 

       7,547 

       9,167 

 $ 

  212,806 

 $ 

 271,339 

 (Note 22) 

 (Note 28) 

Deposits are accounted for on an amortized cost basis. Costs relating to the issuance of fixed term deposits are amortized over the expected life of the 

deposit using the effective interest method.

Payable on demand

Payable after notice

Payable on a fixed date

Total

Payable on demand

Payable after notice

Payable on a fixed date

Total

A summary of all outstanding deposits payable on a fixed date, by contractual maturity date, follows:

Within 1 year

1 to 2 years

2 to 3 years

3 to 4 years

4 to 5 years

Total

As at October 31, 2019

Individuals

Business and
Government

Total

 $           34,296 

 $          715,875 

 $           750,171 

        4,452,592 

        3,420,754 

         7,873,346 

      10,813,617 

        5,914,227 

       16,727,844 

 $   15,300,505 

 $   10,050,856 

 $     25,351,361 

As at October 31, 2018

Individuals

Business and
Government

Total

 $            35,889 

 $          716,156 

 $           752,045 

        3,684,259 

        3,157,875 

          6,842,134 

      10,763,538 

        5,342,240 

        16,105,778 

 $    14,483,686 

 $       9,216,271 

 $     23,699,957 

As at 
October 31 
2019 

As at 
October 31 
2018 

 $ 

   6,694,117 

 $ 

   6,108,436 

      5,013,286 

      3,830,943 

      2,242,094 

      3,344,859 

      1,793,324 

      1,320,789 

         985,023 

      1,500,751 

 $    16,727,844 

 $ 

  16,105,778 

99

CWB Financial Group 2019 Annual Report15. OTHER LIABILITIES

Accounts payable and accrued liabilities

Accrued interest payable

Income taxes payable

Derivative collateral payable

Deferred tax liability

Deferred revenue

Allowance for committed but undrawn credit exposures and letters of credit(1)

Leasehold inducements

Contingent consideration

Other

Total

As at 
October 31 
2019 

As at 
October 31 
2018 

 $ 

      333,123 

 $        290,560 

         208,548 

         164,171 

           60,501 

            9,794 

 (Note 28) 

           19,370 

                   - 

 (Note 22) 

             4,716 

            5,745 

             4,357 

            5,534 

 (Note 8) 

             4,191 

           18,264 

             2,694 

            3,170 

 (Note 27) 

                    - 

           29,814 

             8,886 

            4,901 

 $        646,386 

 $ 

      531,953 

(1)  Amounts for fiscal 2019 have been prepared in accordance with IFRS 9 (refer to Notes 1 and 2). Fiscal 2018 comparatives have been prepared in accordance with IAS 39 and have not been restated.

16. DEBT 

A) DEBT SECURITIES

A summary of outstanding debt related to the securitization of equipment financing leases and loans and residential mortgages by contractual maturity date 

follows:

Securitized leases and loans
Securitized residential mortgages

Total

B) SUBORDINATED DEBENTURES

 Within 
 1 Year 

 1 to 3 
 Years 

 3 to 
 5 Years 

As at 
October 31 
2019 

As at 
October 31 
2018 

 $          576,621 
           88,404 

 $         756,426 
        133,051 

 $         136,462 
         222,835 

 $   1,469,509 
        444,290 

 $       1,479,133 
           278,721 

 $        665,025  $ 

     889,477 

 $        359,297  $ 

 1,913,799 

 $       1,757,854 

Financing  costs  relating  to  the  issuance  of  subordinated  debentures  are 

The  following  qualify  as  bank  debentures  under  the  Bank  Act  and  are 

amortized  over  the  expected  life  of  the  related  subordinated  debenture 

subordinate in right of payment to all deposit liabilities. All redemptions are 

using the effective interest method.

subject to the approval of OSFI. 

Non-NVCC subordinated debentures
NVCC subordinated debentures(2)

Interest
Rate

3.463%(1)
3.668%

 Maturity 
 Date 

 Earliest Date 
 Redeemable 
 by CWB at Par 

Par Value

December 17, 2024
June 11, 2029

December 17, 2019
June 11, 2024

 $        250,000 
           250,000 

(1)  These conventional debentures have a 12-year term with a fixed interest rate for the first seven years. Thereafter, if not redeemed, the interest rate would have been reset quarterly at the three month Canadian Dollar Offered Rate (CDOR)  

plus 160 basis points.

(2)  The balance reported on the consolidated balance sheets as at October 31, 2019 includes unamortized financing costs relating to the issuance of subordinated debentures of $1,506.

On June 11, 2019, CWB issued $250,000 Non-Viability Contingent Capital 

principal amount of the debenture plus accrued but unpaid interest times a 

(NVCC)  subordinated  debentures  with  a  fixed  annual  interest  rate  of 

multiplier of 1.5) by the common share value (the greater of (i) the floor price 

3.668% until June 11, 2024. Thereafter, the rate will be set quarterly at the 

of $5.00 and (ii) the current market price calculated as the volume-weighted 

three-month  CDOR  plus  199  basis  points  until  maturity  on  June  11,  2029. 

average trading price for the ten consecutive trading days ending on the day 

The debentures are redeemable by CWB on or after June 11, 2024, subject 

immediately prior to the date of conversion).

to the prior written consent of OSFI.

Upon  the  occurrence  of  a  trigger  event  (as  defined  by  OSFI),  each 

outstanding 3.463% non-NVCC subordinated debentures. The debentures 

subordinated  debenture  will  be  automatically  converted,  without  the 

were redeemed on November 18, 2019 at an aggregate amount of $253,900, 

consent of the holders, into CWB common shares. Conversion to common 

representative of the early redemption value plus accrued interest. 

shares will be determined by dividing the debenture conversion value (the 

On October 18, 2019, CWB announced the redemption of all $250,000 of 

100

CWB Financial Group 2019 Annual Report 
17. CAPITAL STOCK

Authorized:

•  An unlimited number of common shares without nominal or par value;

•  An  unlimited  number  of  first  preferred  shares,  without  nominal  or 

•  33,964,324 class A shares without nominal or par value; and

par  value,  issuable  in  series,  provided  that  the  maximum  aggregate 

consideration for all outstanding first preferred shares at any time does 

not exceed $1,000,000.

Issued and Fully Paid:

Preferred Shares - Series 5
Outstanding at beginning and end of year

Preferred Shares - Series 7

Outstanding at beginning and end of year

Preferred Shares - Series 9

Outstanding at beginning of year

Issued

Outstanding at end of year

Common Shares
Outstanding at beginning of year

Purchased for cancellation

Issued on exercise or exchange of options(1)

Issued under dividend reinvestment plan

2019

2018

Number of
Shares

Amount

Number of
Shares

Amount

  5,000,000 

 $    125,000 

       5,000,000 

 $       125,000 

   5,600,000 

      140,000 

       5,600,000 

        140,000 

                     - 

                    - 

                        - 

                      - 

 5,000,000 

      125,000 

                        - 

                      - 

 5,000,000 

      125,000 

                        - 

                      - 

15,600,000 

     390,000 

     10,600,000 

        265,000 

 88,952,099 

       744,701 

     88,494,353 

        731,885 

(1,829,944)

      (15,326)

                        - 

                      - 

          77,667 

           1,245 

           178,279 

             2,818 

         49,889 

           1,350 

           119,174 

             4,248 

Issued on acquisition-related contingent consideration instalment payment

(Note 27)

                    - 

                    - 

           160,293 

             5,750 

Outstanding at end of year

Share Capital

  87,249,711 

       731,970 

     88,952,099 

        744,701 

 $   1,121,970 

 $ 

 1,009,701 

(1)  Represents shares issued and amounts transferred from the share-based payment reserve to share capital upon cashless settlement of option exercises.

CWB is prohibited by the Bank Act from declaring any dividends on common 

regulatory  directives  issued  under  the  Bank  Act.  This  limitation  does  not 

shares  when  CWB  is  or  would  be  placed,  as  a  result  of  the  declaration, 

restrict the current level of dividends.

in  contravention  of  the  capital  adequacy  and  liquidity  regulations  or  any 

A) COMMON SHARES

The  normal  course  issuer  bid  (NCIB)  announced  on  September  27,  2018, 

On  September  26,  2019,  CWB  announced  the  approval  of  OFSI  and 

originally for the purchase of up to 1,767,000 common shares and amended 

the  Toronto  Stock  Exchange  (TSX)  to  repurchase  for  cancellation  up  to 

on April 10, 2019 to 3,534,000 common shares, was for the 12-month period 

1,740,000  common  shares,  representing  approximately  2%  of  the  issued 

that expired on September 30, 2019. CWB repurchased 1,829,944 common 

and outstanding common shares, under a NCIB during the 12-month period 

shares  at  an  average  price  of  $27.08  under  this  NCIB,  all  in  fiscal  2019. 

expiring September 30, 2020. No common shares have been repurchased 

The total cost of these purchases, including related transaction costs was 

under this NCIB.

$49,592.

B) PREFERRED SHARES 

PREFERRED SHARES – SERIES 5

On April 30, 2019, CWB elected to reset the NVCC First Preferred Shares 

preferential  cash  dividends  in  the  amount  of  $0.2688125  per  share,  when 

Series  5  (Series  5  Preferred  Shares)  annual  dividend  rate  from  4.40%  to 

declared by the Board of Directors of CWB. CWB may redeem the Series 5 

4.30%, representing the five year Government of Canada Bond Yield as at 

Preferred Shares, in whole or in part, on April 30, 2024 and on April 30 every 

April 1, 2019 plus 276 basis points. Beginning May 1, 2019, holders of Series 5 

five years thereafter. All other terms remain unchanged.

Preferred Shares are entitled to receive quarterly fixed rate non-cumulative 

PREFERRED SHARES – SERIES 9

On  January  29,  2019,  CWB  issued  5,000,000  non-cumulative,  five  year 

Directors of CWB, for the initial period ending April 30, 2024. The quarterly 

rate reset NVCC First Preferred Shares Series 9 (Series 9 Preferred Shares) 

dividend  represents  an  annual  yield  of  6.00%  based  on  the  stated  issue 

at  $25.00  per  share,  for  gross  proceeds  of  $125,000.  Holders  of  Series  9 

price per share. Thereafter, the dividend rate will reset every five years at 

Preferred Shares are entitled to receive a non-cumulative fixed dividend in 

404 basis points over the then five year Government of Canada Bond Yield.

the amount of $0.3832 per share on April 30, 2019 and thereafter, dividends 

will be at a quarterly rate of $0.375 per share, when declared by the Board of 

101

CWB Financial Group 2019 Annual ReportNON-VIABILITY CONTINGENT CAPITAL PREFERRED SHARE RIGHTS AND PRIVILEGES

Redemption
Amount

Quarterly
Non-cumulative 
Dividend(1)

Annual

Yield(5)

Date
Redeemable/

Convertible(6)(7)

Convertible to(8)

Preferred Shares - Series 5

Preferred Shares - Series 7
Preferred Shares - Series 9

 $ 

 $ 
 $ 

          25.00 

          25.00 
          25.00 

 $           0.2688125(2) 
 $            0.390625(3) 
 $                   0.375(4)

4.30%

6.25%
6.00%

April 30, 2024

July 31, 2021
April 30, 2024

Preferred Shares - Series 6

Preferred Shares - Series 8
Preferred Shares - Series 10

(1)  Non-cumulative fixed dividends are payable quarterly as and when declared by the Board of Directors of CWB.
(2)  The dividend rate reset on April 30, 2019 and will reset on the date redeemable and every five years thereafter at a level of 276 basis points over the then five year Government of Canada Bond Yield. Prior to the April 30, 2019, the annual yield  

was 4.40% representing a quarterly non-cumulative dividend of $0.275 per share. 

(3)  The dividend rate will reset on the date redeemable and every five years thereafter at a level of 547 basis points over the then five year Government of Canada Bond Yield. 
(4)  The dividend rate will reset on the date redeemable and every five years thereafter at a level of 404 basis points over the then five year Government of Canada Bond Yield.
(5)  Based on the stated issue price per share of $25.00.
(6)  Redeemable by CWB, subject to the approval of OSFI, on the date noted and every five years thereafter.
(7)  Convertible by the shareholders, subject to certain conditions, on the date noted and every five years thereafter if not redeemed by CWB to an equal number of First Preferred Shares Series 6, Series 8, and Series 10 which are non- 

(8) 

cumulative, floating rate preferred shares.
If converted, holders of the First Preferred Shares Series 6, Series 8, and Series 10 will be entitled to receive quarterly floating rate dividends as and when declared by the Board of Directors of CWB, which reset quarterly at a rate equal to the  
90-day Government of Canada Treasury Bill rate plus 276, 547, and 404 basis points, respectively.

Upon the occurrence of a non-viability trigger event (as defined by OSFI), 

share  value  (the  greater  of  (i)  the  floor  price  of  $5.00  and  (ii)  the  current 

each preferred share will be automatically converted, without the consent 

market price calculated as the volume-weighted average trading price for 

of  the  holders,  into  CWB  common  shares.  Conversion  to  common  shares 

the ten consecutive trading days ending on the day immediately prior to the 

will be determined by dividing the preferred share conversion value ($25.00 

date of the conversion). 

per preferred share plus any declared but unpaid dividends) by the common 

C) DIVIDENDS

The following dividends were declared by CWB’s Board of Directors and paid by CWB during the year: 

$1.08 per common share (2018 – $1.00)

$1.09 per preferred share - Series 5 (2018 – $1.10)

$1.56 per preferred share - Series 7 (2018 – $1.56)

$1.13 per preferred share - Series 9 (2018 – nil)

Total

2019 

2018 

 $ 

94,573 

 $ 

        88,819 

                5,438 

            5,500 

                8,750 

            8,750 

                5,666 

                   - 

 $          114,427 

 $        103,069 

Subsequent to October 31, 2019, the Board of Directors of CWB declared 

and  $0.375  per  Series  9  preferred  share  payable  on  January  31,  2020  to 

a  dividend  of  $0.28  per  common  share  payable  on  January  7,  2020  to 

shareholders of record on January 24, 2020. With respect to these dividend 

shareholders  of  record  on  December  17,  2019,  and  cash  dividends  for 

declarations, no liability was recorded on the consolidated balance sheets 

preferred  shares  of  $0.2688125  per  Series  5,  $0.390625  per  Series  7, 

at October 31, 2019.

D) DIVIDEND REINVESTMENT PLAN

Under  the  dividend  reinvestment  plan  (plan),  CWB  provides  holders  of 

At  the  option  of  CWB,  the  common  shares  may  be  issued  from  CWB’s 

CWB’s  common  shares  and  holders  of  any  other  class  of  shares  deemed 

treasury at an average market price based on the closing prices of a board 

eligible  by  CWB’s  Board  of  Directors  with  the  opportunity  to  direct  cash 

lot  of  common  shares  on  the  TSX  for  the  five  trading  days  immediately 

dividends paid on any class of their eligible shares towards the purchase of 

preceding the dividend payment date, with a discount of between 0% to 5% 

additional  common  shares.  Currently,  the  Board  of  Directors  has  deemed 

or through the open market at market prices. During the year, 49,889 (2018 

that the holders of CWB’s Series 5, Series 7, and Series 9 Preferred Shares 

– 119,174) common shares were issued under the plan from CWB’s treasury 

are also eligible to participate in the plan. The plan is open to shareholders 

with no discount (2018 – no discount). Beginning in the third quarter of 2019, 

residing in Canada.

CWB satisfied the requirements of the plan through purchases of common 

shares in the open market.

102

CWB Financial Group 2019 Annual Report 
 
 
 
18. SHARE-BASED PAYMENTS

A) STOCK OPTIONS

Stock options are accounted for using the fair value method. The estimated 

options  exercisable  into  1,676,604  shares  (2018  –  2,833,461)  are  issued 

value  is  recognized  over  the  applicable  vesting  period  as  an  increase  to 

and outstanding. The outstanding options vest within three years and are 

both salary expense and share-based payment reserve. When options are 

exercisable at a fixed price equal to the average of the market price on the 

exercised, the proceeds received and the applicable amount in share-based 

day of and the four days preceding the grant date. Options granted after 

payment reserve are credited to common shares.

2015 expire within seven years of the grant date. Previously granted options 

expire within five years of the grant date. Outstanding options expire from 

CWB  has  authorized  6,321,061  common  shares  (2018  –  6,398,728)  for 

issuance  under  the  share  incentive  plan.  Of  the  amount  authorized, 

March 2020 to March 2026.

The details of, and changes in, the issued and outstanding options are as follows:

Options

Balance at beginning of year

Granted

Exercised or exchanged

Expired

Forfeited

Balance at End of Year

Exercisable at End of Year

2019

2018

Number
of Options

Weighted
Average 
Exercise Price

Number
of Options

Weighted
Average
Exercise Price

      2,833,461 

 $ 

       31.90 

   3,390,759 

 $ 

       31.02 

         380,728 

          29.43 

       262,563 

       (407,134)

          25.66 

     (782,769)

    (1,105,653)

         (24,798)

          38.58 

       (37,092)

          31.50 

                    - 

          35.15 

          28.95 

          36.94 

                   - 

      1,676,604 

         718,481 

 $ 

 $ 

       28.41 

   2,833,461 

       24.36 

   1,628,324 

 $ 

 $ 

       31.90 

       34.64 

Further details relating to stock options outstanding and exercisable are as follows:

Range of Exercise Prices

$23.70 to $26.13

$29.43 to $29.99

$30.85 to $35.15

Total

Options Outstanding

Options Exercisable

Weighted
Average
Remaining
Contractual
Life (years)

Weighted
Average
Exercise
Price

Number of
Options

Number of
Options

Weighted
Average
Exercise
Price

              718,481 

                 2.6 

 $ 

      24.36 

      718,481 

 $ 

       24.36 

              376,409 

                 6.3 

         29.44 

                    - 

                   - 

              581,714 

                 4.8 

         32.74 

                    - 

                   - 

           1,676,604 

                 4.2 

 $ 

      28.41 

      718,481 

 $ 

       24.36 

All exercised options are settled via cashless settlement, which provides the 

(2018 – 2.0%), (ii) expected option life of 5.0 (2018 – 5.0) years, (iii) expected 

option holder the number of shares equivalent to the excess of the market 

annual volatility of 29% (2018 – 28%), and (iv) expected annual dividends of 

value of the shares under option, determined at the exercise date, over the 

3.7% (2018 – 2.9%). Expected volatility is estimated by evaluating historical 

exercise  price.  During  fiscal  2019,  option  holders  exchanged  the  rights  to 

volatility of the share price over multi-year periods. The weighted average 

407,134 (2018 – 782,769) options and received 77,667 (2018 – 178,279) shares 

fair  value  of  options  granted  was  estimated  at  $4.93  (2018  –  $6.48)  per 

in return by way of cashless settlement.

share.

Salary  expense  of  $1,617  (2018  –  $1,776)  was  recognized  relating  to  the 

During the year, $1,245 (2018 – $2,818) was transferred from the share-based 

estimated  fair  value  of  options  granted.  The  fair  value  of  options  granted 

payment  reserve  to  share  capital,  representing  the  estimated  fair  value 

during the year was estimated using a binomial option pricing model with 

recognized for 407,134 (2018 – 782,769) options exercised during the year.

the  following  variables  and  assumptions:  (i)  risk-free  interest  rate  of  1.6% 

103

CWB Financial Group 2019 Annual ReportB) RESTRICTED SHARE UNITS  

Under  the  RSU  plan,  certain  employees  are  eligible  to  receive  an  award 

expense is recognized between the grant date and the date the employee 

in  the  form  of  RSUs.  Each  RSU  entitles  the  employee  to  receive  the  cash 

is eligible to retire.

equivalent  of  the  market  value  of  CWB’s  common  shares  at  the  vesting 

date. Throughout the vesting period, common share dividend equivalents 

accrue to the employee in the form of additional units. RSUs vest on each 

anniversary of the grant in equal one-third instalments over a period of three 

years. Salary expense is recognized over the vesting period except where 

the employee is eligible to retire prior to the vesting date, in which case the 

During the year, salary expense of $9,683 (2018 – $9,160) was recognized 

related to RSUs. As at October 31, 2019, the liability for the RSUs held under 

this plan was $10,966 (October 31, 2018 – $10,821). At the end of each period, 

the liability is adjusted to reflect changes in the fair value of the RSUs.

Number of RSUs

Balance at beginning of year

Granted

Vested and paid out

Forfeited

Balance at End of Year

C) PERFORMANCE SHARE UNITS

2019 

2018 

        626,814 

        731,930 

        410,225 

        283,083 

      (337,425)

      (367,752)

        (24,418)

        (20,447)

        675,196 

        626,814 

Under the Performance Share Unit (PSU) plan, certain employees are eligible 

originally  granted  and  any  accrued  notional  dividends  such  that  the  total 

to receive an award in the form of PSUs on an annual basis. At the time of 

value  of  the  PSUs  may  vary  from  0%  to  200%  of  the  value  of  an  equal 

a grant, each PSU represents a unit with an underlying value equivalent to 

number of CWB common shares. 

the value of a CWB common share. Throughout the vesting period, common 

share dividend equivalents accrue to the employee in the form of additional 

units. Under the PSU plan, each PSU vests at the end of a three year period 

and is settled in cash.

During  the  year,  salary  expense  of  $1,643  (2018 –  $2,951)  was  recognized 

related to PSUs. As at October 31, 2019, the liability for the PSUs held under 

this plan was $4,416 (October 31, 2018 – $5,225). At the end of each period, 

the liability and salary expense are adjusted to reflect changes in the fair 

At  the  end  of  each  specified  performance  period,  a  multiplier  based  on 

value of the PSUs.

performance targets set at grant date is applied to  a portion of  the PSUs 

Number of PSUs

Balance at beginning of year

Granted

Vested and paid out

Balance at End of Year

D) DEFERRED SHARE UNITS

2019 

2018 

        194,233 

        209,263 

          78,789 

          54,929 

        (87,652)

        (69,959)

        185,370 

        194,233 

Under  the  DSU  plan,  non-employee  directors  receive  a  portion  of  their 

During the year, other non-interest expenses included $1,180 (2018 – $858) 

retainer  in  DSUs.  The  DSUs  are  not  redeemable  until  the  individual  is  no 

related to the DSUs. As at October 31, 2019, the liability for DSUs held under 

longer a director and must be redeemed for cash. Common share dividend 

this plan was $6,575 (October 31, 2018 – $5,238). At the end of each period, 

equivalents  accrue  to  the  directors  in  the  form  of  additional  units.  The 

the liability and expense are adjusted to reflect changes in the market value 

expense related to the DSUs is recorded in the period the award is earned 

of the DSUs.

by the director.  

Number of DSUs

Balance at beginning of year

Granted

Paid out

Balance at End of Year

104

2019 

2018 

        171,069 

        172,833 

          41,002 

          28,888 

        (14,860)

        (30,652)

        197,211 

        171,069 

CWB Financial Group 2019 Annual Report19. NON-CONTROLLING INTERESTS

Non-controlling interests relate to the following:

CWB Wealth Management Ltd.
CWB McLean & Partners Wealth Management Ltd.

Total

20. CONTINGENT LIABILITIES AND COMMITMENTS

A) CREDIT INSTRUMENTS

As at 
October 31 
2019 

As at 
October 31 
2018 

 $ 

         1,091 
               781 

 $ 

       2,056 
             695 

 $ 

         1,872 

 $ 

       2,751 

In the normal course of business, CWB enters into various commitments and has contingent liabilities, which are not reflected in the consolidated balance 

sheets. These items are reported below and are expressed in terms of the contractual amount of the related commitment.

Credit Instruments

Commitments to extend credit

Guarantees and standby letters of credit

Total

As at 
October 31 
2019 

As at 
October 31 
2018 

 $      5,173,866 

 $ 

  4,748,747 

          505,272 

        480,341 

 $      5,679,138 

 $ 

  5,229,088 

Commitments to extend credit to customers also arise in the normal course 

extending  over  a  period  of  months.  In  some  instances,  authorizations  are 

of  business  and  include  undrawn  availability  under  lines  of  credit  and 

never  advanced  or  may  be  reduced  because  of  changing  requirements. 

business operating loans of $2,568,449 (October 31, 2018 – $2,374,512) and 

Revolving credit authorizations are subject to repayment which, on a pooled 

authorized but unfunded loan commitments of $2,605,417 (October 31, 2018 

basis, also decreases liquidity risk.

– $2,374,235). In the majority of instances, availability of undrawn business 

commitments is subject to the borrower meeting specified financial tests or 

other covenants regarding completion or satisfaction of certain conditions 

precedent. It is also usual practice to include the right to review and withhold 

funding in the event of a material adverse change in the financial condition 

of the borrower. The allowance for credit losses related to committed but 

Guarantees  and  standby  letters  of  credit  represent  CWB’s  obligation  to 

make payments to third parties when a customer is unable to make required 

payments  or  meet  other  contractual  obligations.  These  instruments  carry 

the same credit risk, recourse and collateral security requirements as loans 

extended to customers and generally have a term that does not exceed one 

undrawn credit exposures and letters of credit is included in other liabilities 

year. 

on the consolidated balance sheets. From a liquidity perspective, undrawn 

credit  authorizations  will  be  funded  over  time,  with  draws  in  many  cases 

B) LEASE COMMITMENTS

CWB has obligations under long-term, non-cancellable operating leases for 

years. Total costs, including free rent periods and step-rent increases, are 

the rental of premises and automated teller machines. The leases typically 

expensed on a straight-line basis over the lease term. 

run 5 to 15 years, with an option to renew the lease for an additional five 

Minimum future lease commitments for each of the five succeeding years and thereafter are as follows:

2020

2021

2022

2023

2024

2025 and thereafter

Total

 $            14,946 

              14,795 

              12,397 

              11,995 

              10,508 

              27,943 

 $          92,584 

105

CWB Financial Group 2019 Annual ReportC) PURCHASE OBLIGATIONS

CWB has contractual obligations related to operating and capital expenditures which typically run one to five years.

Purchase obligations for each of the succeeding years are as follows:

2020

2021

Total

D) GUARANTEES

 $              1,659 

                 1,393 

 $              3,052 

A  guarantee  is  defined  as  a  contract  that  contingently  requires  the 

counterparties  for  costs  incurred  as  a  result  of  various  contingencies, 

guarantor  to  make  payments  to  a  third  party  based  on  (i)  changes  in  an 

such as changes in laws and regulations and litigation claims. A maximum 

underlying  economic  characteristic  that  is  related  to  an  asset,  liability 

potential liability cannot be identified as the terms of these arrangements 

or  equity  security  of  the  guaranteed  party,  (ii)  failure  of  another  party  to 

vary and generally no predetermined amounts or limits are identified. The 

perform under an obligating agreement, or (iii) failure of another third party 

likelihood of occurrence of contingent events that would trigger payment 

to pay indebtedness when due.

under these arrangements is either remote or difficult to predict and, in the 

past, payments under these arrangements have been insignificant.

Significant  guarantees  provided  to  third  parties  include  guarantees  and 

standby letters of credit as discussed above.

No amounts are reflected in the consolidated financial statements related 

to these guarantees and indemnifications.

In  the  ordinary  course  of  business,  CWB  enters 

into  contractual 

arrangements  under  which  CWB  may  agree  to  indemnify  the  other 

party.  Under  these  agreements,  CWB  may  be  required  to  compensate 

E) LEGAL AND REGULATORY PROCEEDINGS

In  the  ordinary  course  of  business,  CWB  and  its  subsidiaries  are  party  to 

legal and regulatory proceedings. Based on current knowledge, CWB does 

not  expect  the  outcome  of  any  of  these  proceedings  to  have  a  material 

effect on the consolidated financial position or results of operations.

21. EMPLOYEE FUTURE BENEFITS

All employee future benefits related to CWB’s group retirement savings and 

employee share purchase plans are recognized in the periods during which 

services  are  rendered  by  employees.  CWB’s  contributions  to  the  group 

retirement savings plan and employee share purchase plan totaled $ 16,654 

(2018 – $15,038).

106

CWB Financial Group 2019 Annual Report22. INCOME TAXES

CWB follows the deferred method of accounting for income taxes whereby 

or  substantively  enacted  tax  rates  anticipated  to  apply  to  taxable  income 

current  income  taxes  are  recognized  for  the  estimated  income  taxes 

in  the  years  in  which  those  temporary  differences  are  anticipated  to  be 

payable for the current period. Deferred tax assets and liabilities represent 

recovered or settled. Changes in deferred taxes related to a change in tax 

the cumulative amount of tax applicable to temporary differences between 

rates  are  recognized  in  income  in  the  period  of  the  tax  rate  change.  All 

the  carrying  amount  of  the  assets  and  liabilities,  and  their  values  for  tax 

deferred tax assets and liabilities are expected to be realized in the normal 

purposes.  Deferred  tax  assets  and  liabilities  are  measured  using  enacted 

course of operations.

The provision for income taxes consists of the following:

Consolidated statements of income

Current

Deferred

Other comprehensive income

Tax expense (recovery) related to:

Items that will be subsequently reclassified to net income

Items that will not be subsequently reclassified to net income(1)

Derivatives designated as cash flow hedges

Total

2019 

2018 

 $       105,140 

 $       105,381 

           (2,475)

           (8,504)

         102,665 

           96,877 

           12,016 

           (7,410)

           (4,982)

 n/a 

           25,867 

          (10,297)

           32,901 

          (17,707)

 $       135,566 

 $          79,170 

(1)   Amounts for fiscal 2019 have been prepaid in accordance with IFRS 9 (refer to note 1 and 2). Fiscal 2018 comparatives have been prepaid in accordance with IAS 38 and have not been restated.

n/a – not applicable

The combined statutory tax rate changed in 2019 as a result of a decrease in the Alberta provincial tax rate from 12% to 8% over four years, beginning with a 

1% decrease on July 1, 2019 with further reductions of 1% on each of January 1, 2020, 2021 and 2022.

A reconciliation of the statutory tax rates and income tax that would be payable at these rates to the effective income tax rates and provision for income taxes 

reported in the consolidated statements of income follows:

Combined Canadian federal and provincial income taxes and 

statutory tax rate

Increase (decrease) arising from:

Deferred tax related to provincial tax rate increase

Tax-exempt income

Stock-based compensation

Other

Provision for Income Taxes and Effective Tax Rate

Deferred tax balances are comprised of the following:

Deferred Tax Assets

Allowance for credit losses

Leasing income

Deferred loan fees

Deferred deposit broker commission

Other temporary differences

Deferred Tax Liabilities

Intangible assets

Other temporary differences

2019

2018

 $ 104,433 

           26.7%

 $      97,324 

               26.9%

      (1,530)

         (634)

            428 

            (32)

$  102,665 

          (0.4)

           (0.1)

              0.1 

                -

                      - 

                      - 

           (1,708)

                (0.4)

                479 

                  0.1 

                782 

                  0.2 

           26.3%

 $     96,877 

               26.8%

2019 

2018 

 $         13,527 

 $          25,847 

            21,869 

             18,608 

            10,573 

             12,068 

           (6,367)

             (8,219)

            (1,734)

             (2,427)

 $        37,868 

 $          45,877 

 $          3,324 

 $             4,373 

              1,392 

               1,372 

 $           4,716 

 $             5,745 

107

CWB Financial Group 2019 Annual Report23. EARNINGS PER COMMON SHARE

Basic earnings per common share is calculated based on the weighted average number of common shares outstanding during the period. Diluted earnings 

per share is calculated based on the treasury stock method, which assumes that any proceeds from in-the-money stock options are used to purchase CWB’s 

common shares at the average market price during the period.

The calculation of earnings per common share follows:

Numerator

Common shareholders’ net income

Denominator

2019 

2018 

 $        266,940 

 $         249,256 

Weighted average number of common shares outstanding - basic

        87,512,616 

     88,806,458 

Dilutive instruments:

Stock options(1)

Weighted Average Number of Common Shares Outstanding - Diluted

Earnings Per Common Share

Basic  
Diluted 

            225,988 

           478,441 

      87,738,604 

     89,284,899 

 $               3.05 
                  3.04 

 $                2.81 
                  2.79 

(1)  At October 31, 2019, the denominator excludes 958,123 (2018 – 1,368,216) employee stock options with an average exercise price of $33.22 (2018 – $38.76), adjusted for unrecognized stock-based compensation, that is greater than the  

average market price.

24. RELATED PARTY TRANSACTIONS

Transactions  with  and  between  subsidiary  entities  are  made  at  normal 

and  employees  and  their  immediate  family  at  preferred  rates.  The  total 

market prices and eliminated on consolidation.

amount  outstanding  for  these  deposits  is  $323,308  (October  31,  2018  – 

Preferred Rates and Terms

CWB  makes  loans,  primarily  residential  mortgages,  to  its  officers  and 

$313,004).

Key Management Personnel

employees  at  various  preferred  rates  and  terms.  The  total  amount 

Key  management  personnel  of  CWB  are  those  that  have  authority  and 

outstanding  for  these  types  of  loans  is  $184,130  (October  31,  2018  – 

responsibility for planning, directing and controlling the activities of CWB 

$147,886). CWB offers deposits, primarily fixed term deposits, to its officers 

and include independent directors of CWB. 

Compensation of key management personnel follows:

Salaries, benefits and directors' compensation
Share-based payments (stock options, RSUs, PSUs and DSUs)(1)

Total

(1)  Share-based payments are based on the estimated fair value on grant date.

2019 

2018 

 $           5,168 
              3,449 

 $           5,326 
              3,132 

 $           8,617 

 $           8,458 

Loans outstanding with key management personnel totaled $259 as at October 31, 2019 (October 31, 2018 – $190). No loans were outstanding with CWB’s 

independent directors as at October 31, 2019 and 2018, reflecting CWB’s policies that preclude lending to those directors.

108

CWB Financial Group 2019 Annual Report 
25. INTEREST RATE SENSITIVITY

CWB  is  exposed  to  interest  rate  risk  as  a  result  of  a  difference,  or  gap, 

within the risk appetite of CWB. The repricing profile of these assets and 

between  the  maturity  or  repricing  behaviour  of  interest  sensitive  assets 

liabilities has been incorporated in the table following, which contains the 

and liabilities. The interest rate gap is managed by adjusting the repricing 

gap  position  at  October  31  for  select  time  intervals.  Figures  in  brackets 

behaviour  of  interest  sensitive  assets  or  liabilities  to  ensure  the  gap  falls 

represent an excess of liabilities over assets or a negative gap position.

Asset Liability Gap Positions 

($millions) 

October 31, 2019

Assets
Cash resources and securities

Loans(1)

Other assets(2)
Derivatives(3)

Total

Liabilities and Equity
Deposits(1)

Securities sold under

repurchase agreements

Other liabilities(2)

Debt

Equity
Derivatives(3)

Total

Interest Rate Sensitive Gap

Cumulative Gap

Cumulative Gap as a

Floating 
Rate
and Within
1 Month

1 to 3
Months

3 Months
to 1 Year

Total
Within
1 Year

1 Year to
5 Years

More than
5 Years

Non-
interest
Sensitive

Total

 $ 

         752 

 $ 

      318 

 $ 

     654 

 $ 

   1,724 

 $ 

      744 

 $ 

          - 

 $ 

           7 

 $ 

  2,475 

        13,195 

                 - 

      1,298 

              - 

             190 

          510 

        14,137 

      2,126 

    4,484 

             - 

     1,475 

     6,613 

    18,977 

              - 

      2,175 

      9,184 

              - 

     4,738 

   22,876 

    14,666 

        294 

             - 

             - 

        294 

          (89)

          583 

          270 

          771 

   28,366 

         583 

      7,183 

   38,607 

          8,151 

      1,536 

    4,823 

    14,510 

    10,869 

             - 

          (27)

   25,352 

               30 

                 - 

              311 

                 - 

         6,828 

              - 

              - 

          118 

              - 

           45 

       15,320 

      1,699 

             - 

             - 

           30 

              - 

        483 

          912 

             - 

             - 

    5,306 

              - 

     6,873 

   22,325 

              - 

              - 

      1,499 

         390 

           40 

    12,798 

             - 

             - 

             - 

             - 

             - 

             - 

               - 

          683 

               - 

      2,558 

          270 

      3,484 

           30 

         683 

       2,411 

     2,948 

      7,183 

   38,607 

 $ 

 $ 

     (1,183)

     (1,183)

 $ 

 $ 

      427 

    (756)

 $ 

 $ 

  1,307 

     551 

 $ 

 $ 

      551 

      551 

 $ 

 $ 

   1,868 

   2,419 

 $ 

 $ 

     294 

  2,713 

 $ 

 $ 

  (2,713)

           - 

 $ 

 $ 

           - 

           - 

Percentage of Total Assets

         (3.1)%

       (2.0)%

          1.4%

           1.4% 

          6.3% 

         7.0% 

               - 

              - 

October 31, 2018
Cumulative Gap

Cumulative Gap as a 

$            (619)

 $           (318)

 $           287 

 $            287

 $      2,326 

 $       2,526 

 $                    - 

 $                   - 

Percentage of Total Assets

             (1.8)%              (0.9)%               0.8% 

              0.8% 

              6.8% 

               7.4% 

                        - 

                       - 

(1)  Potential prepayments of fixed rate loans and early redemption of redeemable fixed term deposits have not been estimated. Redemptions of fixed term deposits where depositors have this option are not expected to be material. The majority  

of fixed rate loans, mortgages and leases are either closed or carry prepayment penalties.

(2)  Accrued interest is excluded in calculating interest sensitive assets and liabilities.
(3)  Derivative financial instruments are included in this table at the notional amount.

The effective, weighted average interest rates for each class of financial asset and liability are shown below:

Weighted Average Effective Interest Rates 
(%)

October 31, 2019

Total assets
Total liabilities

Floating Rate
and Within
1 Month

               4.4% 

                   1.9 

Interest Rate Sensitive Gap

               2.5%

1 to 3
Months

          3.5%
          2.3 

          1.2%

3 Months
to 1 Year

         3.8%
         2.4 

          1.4%

Total
Within
1 Year

          4.1%
          2.1 

1 Year to
5 Years

          3.7%
          2.7 

          2.0%

          1.0% 

More than
5 Years

         5.3%
             - 

         5.3%

Total

         3.9% 
          2.1 

          1.8% 

October 31, 2018

Total assets
Total liabilities 

                         4.4% 
                                1.7 

                 3.5% 
                 2.3 

                 4.1% 
                2.2 

                 4.3%                  3.6% 
                  1.9 

                 2.5 

                6.0% 
                     - 

                 4.0% 
                  2.1 

Interest Rate Sensitive Gap

                          2.7% 

                  1.2% 

                 1.9% 

                 2.4% 

                   1.1% 

6.0% 

                  1.9% 

Based on the current interest rate gap position, it is estimated that a one 

of  tax,  respectively,  over  the  following  twelve  months.  A  one  percentage 

percentage point increase in all interest rates would increase net interest 

point  decrease  in  all  interest  rates  would  decrease  net  interest  income 

income by approximately $4,556 (October 31, 2018 – $6,234) and decrease 

by  approximately  $7,463  (October  31,  2018  –  $7,467)  and  increase  other 

other  comprehensive  income  $107,812  (October  31,  2018  –  $104,554)  net 

comprehensive income $111,563 (October 31, 2018 – $107,162), net of tax.

109

CWB Financial Group 2019 Annual Report 
26. INTEREST INCOME

The composition of CWB’s interest income follows:

Loans measured at amortized cost(1)

Securities

Debt securities measured at FVOCI(1)

Equity securities designated at FVOCI

Securities purchased under resale agreements measured at amortized cost(1)

Deposits with regulated financial institutions measured at FVOCI(1)

Total

(1) 

Interest income is calculated using the effective interest method.

2019 

 $      1,379,730 

             26,841 

               2,354 

               1,501 

               8,274 

 $      1,418,700 

110

CWB Financial Group 2019 Annual Report27. FAIR VALUE OF FINANCIAL INSTRUMENTS

A) FINANCIAL ASSETS AND LIABILITIES BY MEASUREMENT BASIS 

The  fair  value  of  a  financial  instrument  on  initial  recognition  is  normally 

Changes  in  interest  rates  are  the  main  cause  of  changes  in  the  fair  value 

the transaction price (i.e. the value of the consideration given or received). 

of  CWB’s  financial  instruments.  The  carrying  value  of  loans,  deposits, 

Subsequent  to  initial  recognition,  financial  instruments  measured  at  fair 

subordinated  debentures  and  debt  related  to  securitization  activities  are 

value that are quoted in active markets are based on bid prices for financial 

not adjusted to reflect increases or decreases in fair value due to interest 

assets  and  offer  prices  for  financial  liabilities.  For  certain  securities  and 

rate changes as CWB’s intention is to realize their value over time by holding 

derivative financial instruments where an active market does not exist, fair 

them to maturity.

values are determined using valuation techniques that refer to observable 

market data, including discounted cash flow analysis, option pricing models 

and other valuation techniques commonly used by market participants, and 

non-market observable inputs.

The  table  below  provides  the  carrying  amount  of  financial  instruments 

by category as defined in IFRS 9 and by balance sheet heading. The table 

sets  out  the  fair  values  of  financial  instruments  (including  derivatives) 

using the valuation methods and assumptions referred to below the table. 

Several  of  CWB’s  significant  financial  instruments,  such  as  loans  and 

The  table  does  not  include  assets  and  liabilities  that  are  not  considered 

deposits,  lack  an  available  trading  market  as  they  are  not  typically 

financial  instruments.  The  table  also  excludes  assets  and  liabilities  which 

exchanged. Therefore, these instruments have been valued assuming they 

are considered financial instruments, but are not recorded at fair value and 

will not be sold, using present value or other suitable techniques and are 

for which the carrying amount approximates fair value.

not  necessarily  representative  of  the  amounts  realizable  in  an  immediate 

settlement of the instrument.

October 31, 2019(1)

Financial Assets
Cash resources
Securities(2)
Securities purchased 

under resale agreements

Loans(3)
Derivatives

Total Financial Assets

Financial Liabilities

Deposits(3)
Securities sold under 

repurchase agreements

Debt
Derivatives

Total Financial Liabilities

October 31, 2018

Financial Assets
Cash resources
Securities
Loans(3)
Derivatives

Total Financial Assets

Financial Liabilities

Deposits(3)
Securities sold under 
   repurchase agreements
Debt
Contingent consideration
Derivatives

Total Financial Liabilities

IFRS 9

Derivatives

Amortized
Cost

FVOCI

Total
Carrying
Amount

Fair Value

Fair Value
Over (Under)
Carrying
Amount

(Note 5)

(Note 6)

 $ 

                   - 
                      - 

 $          121,986 
                         - 

 $         293,856 
        2,019,207 

 $         415,842 
        2,019,207 

 $         415,842 
       2,019,207 

 $                      - 
                        - 

                      - 
                      - 
            47,815 
         47,815 

 $ 

              40,366 
       28,450,811 
                         - 
 $    28,613,163 

                      - 
                      - 
                      - 
 $      2,313,063 

             40,366 
      28,450,811 
             47,815 
 $    30,974,041 

            40,366 
     28,478,436 
            47,815 
 $    31,001,666 

                        - 
              27,625 
                        - 
 $            27,625 

 $ 

                   - 

 $  25,380,204 

 $ 

                   - 

 $  25,380,204 

 $   25,544,270 

 $        164,066 

                      - 
                      - 
            14,016 
 $           14,016 

              29,965 
         2,412,293 
                         - 
 $   27,822,462 

                      - 
                      - 
                      - 
                   - 

 $ 

             29,965 
        2,412,293 
             14,016 
 $    27,836,478 

            29,965 
       2,444,034 
            14,016 
 $   28,032,285 

                        - 
              31,741 
                        - 
 $          195,807 

IAS 39

Loans and
Receivables, 
and
Non-trading
Liabilities

Derivatives

Available-
for-sale

Total
Carrying
Amount

Fair Value

(Note 5)

(Note 6)

 $ 

                   - 
                      - 
                      - 
              2,496 
 $             2,496 

 $                        - 
                         - 
        26,390,375 
                         - 
 $      26,390,375 

 $          153,221 
        2,084,752 
                      - 
                      - 
 $      2,237,973 

 $          153,221 
        2,084,752 
      26,390,375 
               2,496 
 $   28,630,844 

 $ 

       153,221 
       2,084,752 
     26,551,146 
              2,496 
  28,791,615 

 $ 

Fair Value
Over (Under)
Carrying
Amount

 $                   - 
                    - 
         160,771 
                    - 
 $        160,771 

 $ 

                   - 

 $       23,743,618 

 $ 

                   - 

 $     23,743,618 

 $  23,502,200 

 $      (241,418)

                      - 
                      - 
                      - 
            69,581 
 $           69,581 

                         - 
          2,007,854 
               29,814 
                         - 
 $       25,781,286 

             95,126 
                      - 
                      - 
                      - 
 $            95,126 

             95,126 
        2,007,854 
             29,814 
             69,581 
 $    25,945,993 

            95,126 
       1,942,472 
            29,814 
            69,581 
 $    25,639,193 

                    - 
         (65,382)
                    - 
                    - 
 $  (306,800)

(1)  For further information on interest rates associated with financial assets and liabilities, including derivative instruments, refer to Note 25.
(2)  Under IFRS 9, securities are comprised of $2,001,043 measured at FVOCI and $18,164 designated at FVOCI.
(3)  Loans and deposits exclude deferred premiums, deferred revenue and allowance for credit losses, which are not financial instruments.

111

CWB Financial Group 2019 Annual ReportThe methods and assumptions used to estimate the fair values of financial 

goodwill  and  other  intangible  assets,  deferred  tax  asset,  prepaid  and 

instruments are as follows:

deferred  expenses,  financing  costs,  deferred  tax  liability,  deferred 

•  Interest  bearing  deposits  with  regulated  financial  institutions  and 

securities  are  reported  on  the  consolidated  balance  sheets  at  the 

fair  value  disclosed  in  Notes  5  and  6.  Remaining  cash  resources  and 

securities purchased under resale agreements are reported at amortized 

cost,  which  is  equal  to  fair  value,  on  the  consolidated  balance  sheets. 

These  values  are  based  on  quoted  market  prices,  if  available.  Where  a 

quoted market price is not readily available, other valuation techniques 

are based on observable market rates used to estimate fair value.

•  Fair value of loans reflect changes in the general level of interest rates 

that  have  occurred  since  the  loans  were  originated  and  exclude  the 

allowance  for  credit  losses.  Fair  value  is  estimated  by  discounting  the 

expected  future  cash  flows  of  these  loans  at  current  market  rates  for 

loans  with  similar  terms  and  risks,  with  the  exception  of  floating  rate 

loans at October 31, 2018 where, due to a differing estimation method at 

that time, the fair value was assumed to be equal to book value.

•  With  the  exception  of  derivative  financial  instruments  and  contingent 

consideration,  other  assets  and  other 

liabilities  reported  on  the 

revenue and leasehold inducements.

•  For  derivative  financial  instruments  where  an  active  market  does  not 

exist,  fair  values  are  determined  using  valuation  techniques  that  refer 

to  observable  market  data,  including  discounted  cash  flow  analysis, 

option  pricing  models  and  other  valuation  techniques  commonly  used 

by market participants.

•  For  contingent  consideration,  included  in  other  liabilities,  where  an 

active market does not exist, fair value was determined by estimating the 

expected value of the contingent consideration, taking into consideration 

the potential financial outcomes and their associated probabilities.

•  The estimated fair values of deposits are determined by discounting the 

contractual  cash  flows  at  current  market  rates  for  deposits  of  similar 

terms, with the exception of deposits with no stated maturity at October 

31, 2018 where, due to a differing estimation method at that time, the fair 

values were assumed to be equal to their carrying values.

•  The  fair  values  of  debt  are  determined  by  reference  to  current  market 

prices for debt with similar terms and risks.

consolidated  balance  sheets  are  either  not  considered  financial 

Fair  values  are  based  on  management’s  best  estimates  based  on  market 

instruments,  or  are  assumed  to  approximate  their  carrying  value  due 

conditions and pricing policies at a certain point in time. The estimates are 

to  their  short-term  nature.  Other  assets  and  other  liabilities  which  are 

subjective and involve particular assumptions and matters of judgment and, 

not  considered  financial  instruments  include  property  and  equipment, 

as such, may not be reflective of future fair values.

112

CWB Financial Group 2019 Annual ReportFair Value Hierarchy

CWB  categorizes  its  fair  value  measurements  of  financial  instruments 

inputs  that  are  either  observable  or  can  be  corroborated  by  observable 

according  to  a  three-level  hierarchy.  Level  1  fair  value  measurements 

market data for substantially the full term of the assets or liabilities. Level 

reflect unadjusted quoted prices in active markets for identical assets and 

3  fair  value  measurements  are  determined  using  one  or  more  inputs  that 

liabilities that CWB can access at the measurement date. Level 2 fair value 

are  unobservable  and  significant  to  the  fair  value  of  the  asset  or  liability. 

measurements  are  estimated  using  observable  inputs,  including  quoted 

Unobservable  inputs  are  used  to  measure  fair  value  to  the  extent  that 

market prices for similar assets or liabilities in active markets, quoted prices 

observable inputs are not available at the measurement date.

for  identical  or  similar  assets  or  liabilities  in  inactive  markets,  and  model 

As at October 31, 2019
Financial Assets
Cash resources
Securities
Securities purchased under resale agreements
Loans
Derivatives

Total Financial Assets

Financial Liabilities

Deposits
Securities sold under repurchase agreements
Debt
Derivatives

Total Financial Liabilities

As at October 31, 2018
Financial Assets
Cash resources
Securities
Loans
Derivatives

Total Financial Assets

Financial Liabilities

Deposits
Securities sold under repurchase agreements
Debt
Contingent consideration
Derivatives

Total Financial Liabilities

Fair Value

Level 1

Valuation Technique
Level 2

Level 3

 $ 

 415,842 
 2,019,207 
 40,366 
 28,478,436 
 47,815 
 $   31,001,666 

 $   25,544,270 
 29,965 
 2,444,034 
 14,016 
 $   28,032,285 

 $ 

 $ 

 $ 

 $ 

 139,876 
 141,070 
 - 
 - 
 - 
 280,946 

 $ 

 $ 

 275,966 
 1,878,137 
 40,366 
 - 
 47,815 
 2,242,284 

 $ 

 - 
 - 
 - 
 28,478,436 
 - 
 $   28,478,436 

 - 
 - 
 - 
 - 
 - 

 $   25,544,270 
 29,965 
 2,444,034 
 14,016 
 $   28,032,285 

 $ 

 $ 

 - 
 - 
 - 
 - 
 - 

Fair Value

Level 1

Level 2

Level 3

Valuation Technique

 $ 

 $ 

 153,221 
 2,084,752 
 26,551,146 
 2,496 
 28,791,615 

 $   23,502,200 
 95,126 
 1,942,472 
 29,814 
 69,581 
 25,639,193 

 $ 

 $ 

 $ 

 $ 

 $ 

 144,019 
 219,570 
 - 
 - 
 363,589 

 $ 

 $ 

 9,202 
1,865,182 
 - 
 2,496 
 1,876,880 

 - 
 - 
 - 
 - 
 - 
 - 

 $   23,502,200 
 95,126 
 1,942,472 
 - 
 69,581 
 $   25,609,379 

 $ 

 $ 

 $ 

 $ 

 - 
 - 
 26,551,146 
 - 
 26,551,146 

 - 
 - 
 - 
 29,814 
 - 
 29,814 

B) LEVEL 3 FINANCIAL INSTRUMENTS MEASURED AT FAIR VALUE

The Level 3 financial liabilities measured at fair value on the consolidated 

expected value of the contingent consideration, taking into consideration 

balance sheets as at October 31, 2019 are related to the acquisition of CWB 

the  potential  financial  outcomes  and  their  associated  probabilities.  The 

Maxium  Financial  Inc.  and  the  divestiture  related  to  the  CWT  strategic 

following  table  shows  a  reconciliation  of  the  fair  value  measurements 

transactions  (see  Note  4).  Fair  value  was  determined  by  estimating  the 

related to the Level 3 financial instruments:

Acquisitions

Balance at beginning of year
Acquisition-related fair value changes
Contingent consideration instalment payments(1)

Divestitures

Balance at beginning of year
Divestiture-related fair value changes

Balance at End of Year

2019 

2018 

 $ 

       29,514 
             7,854 
         (37,368)
                      - 

 $        32,420 
          20,094 
         (23,000)
          29,514 

                300 
              (300)
                      - 
                  - 

 $ 

                500 
              (200)
                300 
 $         29,814 

(1)  Under the terms of the March 2016 purchase agreement relating to the acquisition of CWB Maxium Financial Inc., contingent consideration payment instalments were made annually with determination of the total amount payable based  

on CWB Maxium Financial Inc.’s cumulative business performance over a 36-month period ended February 28, 2019. Up to 50% of each contingent consideration payment could have been settled with CWB common shares at the  vendor’s  
option, provided the average share price over the preceding 20 days exceeded $30.00, with the remainder paid in cash. CWB completed the third instalment and final settlement contingent payments in cash in fiscal 2019. The 2018    
instalment was paid with cash totaling $17,250 and the issuance of 160,293 CWB common shares with a fair value of $5,750.

113

CWB Financial Group 2019 Annual Report 
 
 
28. FINANCIAL INSTRUMENTS - OFFSETTING

The  following  table  provides  a  summary  of  financial  assets  and  liabilities 

agreements  do  not  meet  the  netting  criteria  required  by  IAS  32  Financial 

which  are  subject  to  enforceable  master  netting  agreements  and  similar 

Instruments:  Presentation  as  the  right  to  set-off  is  only  enforceable  in  the 

arrangements,  as  well  as  financial  collateral  received  and  pledged  to 

event of default or occurrence of other predetermined events.

mitigate  credit  exposures  related  to  these  financial  instruments.  The 

As at October 31, 2019

Financial Assets
Derivatives

Financial Liabilities

Derivatives

As at October 31, 2018

Financial Assets
Derivatives

Financial Liabilities

Derivatives

Amounts not Offset on the Consolidated Balance Sheet

Gross Amounts 
Reported on the 
Consolidated 
Balance Sheet

Impact of 
Master Netting 
Agreements

Cash

Securities
Received as

Collateral(1)

Collateral(1)(2)

Net Amount

 $ 

               47,815 

 $ 

          13,788 

 $               19,370 

 $               5,939 

 $ 

           8,718 

 $ 

               14,016 

 $ 

          13,788 

 $                    228 

 $                        - 

 $ 

                    - 

Amounts not Offset on the Consolidated Balance Sheet

Gross Amounts 
Reported on the 
Consolidated 
Balance Sheet

Impact of  
Master Netting  
Agreements

Cash

Securities
Received as

Collateral(1)

Collateral(1)(2)

Net Amount

 $                  2,496 

 $ 

             2,496 

 $ 

                      -   

 $ 

                    -   

 $ 

                  -   

 $                69,581 

 $ 

             2,496 

 $             55,550 

 $ 

                    -   

 $ 

         11,535 

(1)   Financial collateral is reflected at fair value. The amount of financial instruments and cash collateral disclosed is limited to the net balance sheet exposure, and any over-collateralization is excluded from the table. 
(2)   Collateral received in the form of securities is not recognized on the consolidated balance sheets.

29. RISK MANAGEMENT

As part of CWB’s risk management practices, the risks that are significant to 

The  relevant  MD&A  sections  are  identified  by  shading  within  boxes  and 

the business are identified, monitored and controlled. The most significant 

the content forms an integral part of these audited consolidated financial 

risks include credit risk, market risk, capital risk and operational risk. The 

statements.

nature  of  these  risks  and  how  they  are  managed  is  provided  in  the  Risk 

Management section of the MD&A.

Information on specific measures of risk, including the allowance for credit 

losses, derivative financial instruments, interest rate sensitivity, fair value of 

As permitted by the IASB, certain aspects of the risk management disclosure 

financial instruments and liability for unpaid claims are included elsewhere 

related to risks inherent with financial instruments is included in the MD&A. 

in these notes to the consolidated financial statements.

30. CAPITAL MANAGEMENT

Capital funds are managed in accordance with policies and plans that are 

in  accordance  with  instructions  for  determining  risk-adjusted  capital  and 

regularly  reviewed  and  approved  by  the  Board  of  Directors  and  take  into 

risk-weighted assets, including off-balance sheet commitments. Based on 

account  forecasted  capital  needs  and  markets.  The  goal  is  to  maintain 

the deemed credit risk of each type of asset, a standardized weighting of 

adequate  regulatory  capital  to  be  considered  well-capitalized,  protect 

0% to 150% is assigned. As an example, a loan that is fully insured by CMHC 

customer deposits and provide capacity for internally generated growth and 

is applied a risk weighting of 0% as CWB’s risk of loss is nil, while uninsured 

strategic opportunities that do not otherwise require accessing the public 

business loans are assigned a risk weighting of 100% to reflect the higher 

capital markets, all while providing a satisfactory return for shareholders.

level of risk associated with this type of asset. The ratio of regulatory capital 

CWB has a share incentive plan that is provided to officers and employees 

who are in a position to impact the longer term financial success of CWB 

as  measured  by  share  price  appreciation  and  dividend  yield.  Note  18  to 

the  consolidated  financial  statements  details  the  number  of  shares  under 

options outstanding, the weighted average exercise price and the amounts 

exercisable at year end. 

Regulatory capital and capital ratios are calculated in accordance with the 

requirements of OSFI. Capital is managed and reported in accordance with 

the requirements of the Basel III Capital Adequacy Accord (Basel III) using the 

Standardized approach. OSFI requires banks to measure capital adequacy 

to  risk-weighted  assets  is  calculated  and  compared  to  OSFI’s  standards 

for  Canadian  financial  institutions.  Off-balance  sheet  assets,  such  as  the 

notional amount of derivatives and some credit commitments, are included 

in the calculation of risk-weighted assets and both the credit risk equivalent 

and the risk-weighted calculations are prescribed by OSFI. 

CWB’s  required  minimum  regulatory  capital  ratios,  including  a  250  basis 

point  capital  conservation  buffer,  are  7.0%  common  equity  Tier  1  (CET1), 

8.5%  Tier  1  and  10.5%  Total  capital.  In  addition,  OSFI  requires  banks  to 

maintain a minimum leverage ratio of 3%. The leverage ratio provides the 

ratio of Tier 1 capital to on-balance sheet and off-balance sheet exposures.

114

CWB Financial Group 2019 Annual ReportSignificant Changes

Basel III rules, effective January 1, 2013, provide for transitional adjustments 

During the year, CWB purchased for cancellation 1,829,944 common shares 

with  certain  aspects  of  the  new  rules  phased  in  between  2013  and  2019. 

at  an  average  price  of  $27.08  per  share  for  a  total  cost  of  $49,592.  This 

The  only  available  transition  allowance  in  the  Basel  III  capital  standards 

resulted in a decrease to the capital ratios of approximately 20 basis points. 

permitted  by  OSFI  for  Canadian  banks  relates  to  the  multi-year  phase 

For further details, refer to Note 17.

out  of  non-qualifying  capital  instruments.  The  2019  inclusion  of  non-

qualifying capital instruments in regulatory capital under Basel III is capped 

at  30%  (2018  –  40%)  of  the  balance  of  non-common  equity  instruments 

outstanding at January 1, 2013. At October 31, 2019, $47,500 (2018 – nil) was 

On January 29, 2019, CWB issued First Preferred Shares Series 9 for gross 

proceeds  of  $125,000.  This  issuance  resulted  in  an  increase  to  the  Tier  1 

and Total capital ratios of approximately 50 basis points. For further details, 

excluded  from  Total  regulatory  capital  related  to  outstanding  non-NVCC 

refer to Note 17.

subordinated  debentures.  This  resulted  in  a  decrease  to  the  Total  capital 

ratio of approximately 20 basis points. 

CWB  adopted  IFRS  9  on  November  1,  2018  and  recorded  an  increase  to 

shareholders’  equity  of  $22,734  upon  transition,  primarily  related  to  the 

implementation  of  the  new  impairment  guidelines.  This  resulted  in  an 

increase  to  the  CET1  and  Tier  1  capital  ratios  of  approximately  10  basis 

points and a nominal impact to the Total ratio. For further details, refer to 

Notes 1 and 2. 

On June 11, 2019, CWB issued $250,000 NVCC subordinated debentures. 

This issuance resulted in an increase in the Total capital ratio of approximately 

100 basis points. For further details, refer to Note 16.

During  the  year,  CWB  complied  with  all  internal  and  external  capital 

requirements.

Capital Structure and Regulatory Ratios

Regulatory Capital, Net of Deductions

Common equity Tier 1

Tier 1

Total

Capital Ratios

Common equity Tier 1

Tier 1

Total

Leverage Ratio

Subsequent Event

2019 

2018 

 $  2,302,551 

 $     2,153,019 

     2,692,714 

       2,418,231 

     3,232,807 

       2,788,048 

          9.1% 

                    9.2% 

                10.7 

                 10.3 

               12.8 
                 8.3 

                 11.9 
                    8.0 

On  November  18,  2019,  CWB  redeemed  all  $250,000  non-NVCC 

the Basel III transitional adjustments will no longer be applicable to CWB 

subordinated  debentures.  The  redemption  will  result  in  a  decrease  in  the 

as all remaining issued and outstanding capital instruments are considered 

Total capital ratio of approximately 80 basis points. For further details, refer 

qualifying capital instruments.

to Note 16. With the redemption of the non-NVCC subordinated debentures, 

115

CWB Financial Group 2019 Annual Report 
31. SUBSIDIARIES

As at October 31, 2019, CWB, either directly or indirectly through its subsidiaries, controls the following significant subsidiaries.

Canadian Western Bank Subsidiaries(1) 
(annexed in accordance with subsection 308 (3) of the Bank Act)

CWB National Leasing Inc.

CWB Maxium Financial Inc.

Address of
Head Office

1525 Buffalo Place

Winnipeg, Manitoba

30 Vogell Road, Suite 1

Richmond Hill, Ontario

Carrying Value of
Voting Shares Owned

by the Bank(4)

 $ 

               134,458 

                    30,812 

CWB Wealth Management Ltd.(2)

Suite 3000, 10303 Jasper Avenue

                    30,454 

CWB McLean & Partners Wealth Management Ltd.(3)

Canadian Western Financial Ltd.

Edmonton, Alberta

801 10th Ave SW

Calgary, Alberta

Suite 3000, 10303 Jasper Avenue

Edmonton, Alberta

Canadian Western Trust Company

Suite 3000, 10303 Jasper Avenue

                    19,136 

Edmonton, Alberta

Valiant Trust Company

Suite 3000, 10303 Jasper Avenue

                      8,080 

Edmonton, Alberta

(1)  Unless otherwise noted, CWB, either directly or through its subsidiaries, owns 100% of the voting shares of each entity.
(2)  CWB owns 93.91% of the voting shares of CWB Wealth Management Ltd. (October 31, 2018 – 89.14%). 
(3)  CWB Wealth Management Ltd. owns 73.70% of CWB Mclean & Partners Wealth Management Ltd. (October 31, 2018 – 73.55%).
(4)  The carrying value of voting shares is stated at the cost of CWB’s equity in the subsidiaries in thousands of dollars. 

116

CWB Financial Group 2019 Annual ReportShareholder Information

CWB Financial Group 
Corporate Headquarters
Suite 3000, 10303 Jasper Avenue NW 
CWB Place 
Edmonton, AB T5J 3X6 
Telephone: (780) 423-8888 
Fax: (780) 423-8897 
cwb.com

Transfer Agent and Registrar
Computershare 
100 University Avenue, 8th Floor 
Toronto, ON M5J 2Y1 
Telephone: (416) 263-9200 
Toll-free: 1-800-564-6253 
Fax: (888) 453-0330 
computershare.com

Stock Exchange Listings
The Toronto Stock Exchange (TSX) 
Common Shares: CWB 
Series 5 Preferred Shares: CWB.PR.B 
Series 7 Preferred Shares: CWB.PR.C 
Series 9 Preferred Shares: CWB.PR.D

Shareholder Administration
Computershare serves as Transfer 
Agent and Registrar for the common 
shares and preferred shares of CWB. 

For dividend information, change  
in share registration or address,. 
lost share certificates, tax forms  
or estate transfers, please write or  
call the Transfer Agent and Registrar, 
or inquire online at computershare.
com.

Duplicated Communications
If you receive, but do not require, 
more than one mailing for the  
same ownership, please contact  
the Transfer Agent and Registrar  
to combine the accounts. 

Direct Deposit Services
Shareholders may choose to have 
cash dividends paid on CWB 
common and preferred shares 
deposited directly into accounts 
held at their financial institution. 
To arrange direct deposit service, 
please contact the Transfer Agent 
and Registrar. 

Eligible Dividend Designation 
CWB designates all common and 
preferred share dividends paid to 
Canadian residents as “eligible 
dividends”, as defined in the  
Income Tax Act (Canada),  
unless otherwise noted.

Dividend Reinvestment Plan 
CWB’s dividend reinvestment plan 
allows common and preferred 
shareholders to purchase additional 
common shares by reinvesting their 
cash dividend without incurring 
brokerage and commission fees.  
For information about participation 
in the plan, please contact the 
Transfer Agent and Registrar. 

Investor Relations
Shareholders, institutional investors 
or research analysts who would like 
additional financial information are 
asked to contact: 

Investor Relations Department

CWB Financial Group  
Suite 3000, 10303 Jasper Avenue NW 
CWB Place 
Edmonton, AB T5J 3X6 
Telephone: (800) 836-1886 
investorrelations@cwbank.com

More comprehensive investor 
information - including supplemental 
financial reports, quarterly financial 
releases, corporate presentations, 
corporate fact sheets and frequently 
asked questions - is available in  
the Investor Relations section at 
cwb.com.

This 2019 Annual Report, along with 
our Annual Information Form, Notice 
of Annual Meeting of Shareholders 
and Proxy Circular, is available on 
our website, or will be available in 
due course. For additional printed 
copies of these reports, please 
contact the Investor Relations 
Department.

Filings are available on the Canadian 
Securities Administrators' website at 
sedar.com.

2020 Annual Meeting
The annual meeting of the common 
shareholders of Canadian Western 
Bank will be held in Edmonton, AB, on 
April 2, 2020 at The Fairmont Hotel 
Macdonald (Empire Ballroom) at 1:00 
p.m. MT (3:00 p.m. ET).

Corporate Secretary

Bindu Cudjoe

Senior Vice President,  
General Counsel and 
Corporate Secretary 
CWB Financial Group 
corporatesecretary@cwbank.com

Complaints or Concerns 
regarding Accounting, Internal 
Accounting Controls or 
Auditing Matters
Please contact either: 

Carolyn J. Graham

Executive Vice President and Chief 
Financial Officer 
CWB Financial Group 
Telephone: (780) 423-8854 
Fax: (780) 969-8326 
carolyn.graham@cwbank.com

or

Robert A. Manning

Chairman of the Audit Committee 
c/o 210 – 5324 Calgary Trail 
Edmonton, AB T6H 4J8 
Telephone: (780) 438-2626 
Fax: (780) 438-2632 
chairoftheboard@cwbank.com 

SENIOR OFFICERS

Executive Officers

Chris H. Fowler

President and Chief Executive 
Officer

Carolyn J. Graham, FCPA, FCA

Executive Vice President and 
Chief Financial Officer

Kelly S. Blackett 

Executive Vice President, Human 
Resources and Corporate 
Communications

Glen Eastwood

Executive Vice President, Business 
Transformation

Darrell Jones

Executive Vice President, and  
Chief Information Officer

Stephen Murphy

Vlad Ahmad

Senior Vice President,  
Operations and Transformation

Matt Rudd, CPA, CA

Senior Vice President, Finance

Allen D. Stephen, CPA, CA

Vice President and 
Chief Accountant 

Commercial and  
Retail Banking

Jeff Bowling

Senior Vice President and  
Regional General Manager, Prairies

Blaine Forer

Senior Vice President and 
Regional General Manager,  
British Columbia 

John Steeves

Senior Vice President and Regional 
General Manager, Northern Alberta 

Mario Furlan

Senior Vice President,  
Real Estate and Specialized Lending

Jeff Wright

Senior Vice President,  
Client Solutions

CWB National Leasing 

Michael Dubowec

President and Chief Executive 
Officer

CWB Optimum Mortgage 

Rejean Roberge 

Vice President

Canadian Western Trust

Scott Scobie

Vice President and General Manager

Executive Vice President, Banking

CWB Wealth Management

H. Bogac (Bogie) Ozdemir

Executive Vice President and 
Chief Risk Officer

Senior Corporate Officers 

Kelly Martin

Senior Vice President and Chief 
Internal Auditor

Niall Boles

David Schaffner

President and 
Chief Executive Officer

McLean & Partners  
Wealth Management

Kevin Dehod

President and 
Chief Executive Officer

Senior Vice President and Treasurer 

CWB Maxium Financial

David L. Thompson

Senior Vice President, 
Credit Risk Management

Bindu Cudjoe

Senior Vice President, 
General Counsel and  
Corporate Secretary

Daryl MacLellan

President and Chief Executive 
Officer

Ombudsman

Michael Novak

117

CWB Financial Group 2019 Annual ReportCWB Optimum Mortgage

Edmonton

#1010, 10303 Jasper Avenue NW 
(780) 423-9748 
Toll-free: 1-866-441-3775 
optimummortgage.ca 
(Representation across 
Western Canada, Ontario, and 
Atlantic Canada)

CWB Maxium Financial

Richmond Hill 
30 Vogell Road #1 
(905) 780-6150 
cwbmaxium.com

CWB Franchise Finance

Mississauga 
2000 Argentia Road  
Plaza 1, Suite 300  
(289) 998-0284 
cwbfranchise.com

CWB Wealth 
Management

Edmonton 
3000, 10303 Jasper Avenue NW 
(855) 292-9655 
cwbwealth.com

CWB McLean & Partners 
Wealth Management

Calgary 
801 - 10 Avenue SW 
(403) 234-0005 
Toll-free: 1-888-665-0005 
mcleanpartners.com

CWB Trust Services
Edmonton 
1250, 10303 Jasper Avenue NW 
(780) 423-8888 
canadianwesternfinancial.com

Locations

Canadian Western Bank 
Regional Offices

British Columbia 
2200, 666 Burrard Street 
Vancouver 
(604) 669-0081 
Blaine Forer

Northern Alberta 
201, 12230 JasperAvenue NW  
Edmonton 
(780) 424-4846 
John Steeves

Prairies 
606 - 4 Street SW 
Calgary 
(403) 861-9087 
Jeff Bowling

Toronto 
1701, 150 King Street 
P.O. Box 32 
(647) 598-0788

Equipment Financing 
3000, 10303 Jasper Avenue NW 
Edmonton 
(780) 918-9084 
Kirby Hill

Real Estate 
220, 666 Burrard Street 
Vancouver 
(604) 669-0081 
Mario Furlan

BRANCHES 
Alberta

Edmonton Downtown:

Edmonton Main  
100, 12230 Jasper Avenue NW 
(780) 424-4846 
Andy McPherson

103 Street 
10303 Jasper Avenue NW 
(780) 423-8801 
Andy McPherson

Edmonton: 

Old Strathcona 
7933 - 104 Street NW 
(780) 433-4286 
Donna Austin

West Point 
17603 - 100 Avenue NW 
(780) 484-7407 
David Hardy

Edmonton South: 

South Edmonton Common 
2142 - 99 Street NW 
(780) 988-8607 
Surinder Gakhal

Leduc 
5407 Discovery Way 
(780) 986-9858 
Surinder Gakhal

Calgary Main: 
606 - 4 Street SW 
(403) 262-8700 
Dean Proctor

118

Calgary South: 

Calgary Chinook 
6606 Macleod Trail SW 
(403) 252-2299  
Rick Vandergraaf

Calgary Foothills 
6127 Barlow Trail SE 
(403) 269-9882 
Rick Vandergraaf

Strawberry Hill 
1, 7548 - 120 Street 
(604) 591-1898 
Dylan Watson

Vancouver Island: 

Courtenay 
200, 470 Puntledge Road 
(250) 334-8888 
Kevin Wilson

Calgary South Trail Crossing 
300, 5222 - 130 Avenue SE 
(403) 257-8235 
Rick Vandergraaf

Victoria 
1201 Douglas Street 
(250) 383-1206 
Kevin Wilson

Calgary: 

Calgary Northeast 
2810 - 32 Avenue NE 
(403) 250-8838 
Terri Lawrence

Broker Buying Centre 
285, 4000 Glenmore Court SE 
(403) 720-8960 
David Miller

Grande Prairie 
11226 - 100 Avenue 
(780) 831-1888 
Kyle Small

Lethbridge 
744 - 4 Avenue S 
(403) 328-9199 
Daryn Wenaas

Medicine Hat 
101, 2810 - 13 Avenue SE 
(403) 527-7321 
Daniel Kitching

Red Deer 
4822 - 51 Avenue 
(403) 341-4000 
Rama Alluri

Sherwood Park 
251 Palisades Way 
(780) 449-6699 
Victoria Girardo

St. Albert 
300 - 700 St. Albert Trail 
(780) 458-4001 
Blair Zahara

British Columbia

Vancouver Downtown:

Kitsilano 
3190 West Broadway 
(604) 732-4262 
Brian Korpan

Park Place 
100, 666 Burrard Street 
(604) 688-8711 
Brian Korpan

West Broadway 
110, 1333 West Broadway 
(604) 730-8818 
Brian Korpan

Surrey:

Panorama Ridge 
103, 15230 Highway 10 
(604) 575-3783 
Dylan Watson

Nanaimo 
101, 6475 Metral Drive 
(250) 390-0088 
Kevin Wilson

Abbotsford 
100, 2548 Clearbrook Road 
(604) 855-4941 
Hugh Ellis

Coquitlam 
310, 101 Schoolhouse Street 
(604) 540-8829 
Dave McGregor

Langley 
100, 19915 - 64 Avenue 
(604) 539-5088 
Craig Martin 

Richmond 
4991 No. 3 Road 
(604) 238-2800 
Daniel Preto

Kamloops  
101, 1211 Summit Drive 
(250) 828-1070 
Romi Arora 

Kelowna 
1674 Bertram Street 
(250) 862-8008 
Bob Brown

Prince George  
300 Victoria Street 
(250) 612-0123 
Tony Stancati

Saskatchewan
Lloydminster 
2909 - 50 Avenue 
(306) 825-8410 
Alan Wells 

Regina  
1866 Hamilton Street 
Hill Tower III 
(306) 757-8888 
Kelly Dennis

Saskatoon: 

Saskatoon City Centre 
244 - 2 Avenue South 
(306) 477-8888 
Kelly Walker

Saskatoon North Landing 
101, 2803 Faithfull Avenue 
(306) 244-8008 
Kelly Walker

Yorkton 
5, 259 Hamilton Road 
(306) 782-1002 
Kelly Denis

Manitoba

Winnipeg:

Winnipeg Downtown 
230 Portage Avenue 
(204) 956-4669 
Mike McAulay

Winnipeg Kenaston 
125 Nature Park Way 
(204) 452-0939 
Chris Voogt

Real Estate:

Vancouver Real Estate 
2200, 666 Burrard Street 
Vancouver 
(604) 669-0081 
Jenny Siman

Greater Vancouver 
Real Estate Group 
100, 5455-152 Street 
Surrey 
(604) 576-4600 
Puneet Agrawal

Edmonton Real Estate 
100, 12230 Jasper Avenue NW 
Edmonton 
(780) 429-6863 
George Bawden

Calgary Real Estate 
606 - 4 Street SW 
Calgary 
(403) 750-3591 
Ryan Bradley

Corporate Lending: 
100, 12230 Jasper Avenue NW 
Edmonton 
(780) 429-6863 
George Bawden

CWB National  
Leasing Group 

Winnipeg

1525 Buffalo Place 
(204) 954-9000 
Toll-free: 1-800-665-1326 
cwbnationalleasing.com 
(Representation across all 
provinces and territories in 
Canada)

Motive Financial 

Edmonton

3000, 10303 Jasper Avenue NW 
(780) 441-2249 
Toll-free: 1-877-441-2249 
motivefinancial.com

CWB Trust Services
Toll-free: 1-800-663-1124 
cwt.ca

Vancouver 
300, 750 Cambie Street 
(604) 685-2081

CWB Financial Group 2019 Annual ReportGroup 
Financial 

CWB.COM 

Great 
Place 
To 
Work® 
Certified 

OCT 2019-OCT 2020 

CANADA