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Canadian Western Bank
Annual Report 2017

CWB · TSX Financial Services
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FY2017 Annual Report · Canadian Western Bank
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2017

Bank  Trust  Wealth Management

PHIL REID, Managing Director 
Reid’s Birch Island Resort 

MIKE MCAULAY, AVP & Branch Manager 
Winnipeg Downtown Branch

cwb.com

Welcome to CWB Financial Group's Annual Report. The online pdf 
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Five Year Financial Summary

($ thousands, except per share amounts)

Results from Continuing Operations(1)
Net interest income (teb)(2)
Less teb adjustment
Net interest income per financial statements
Non-interest income 
Pre-tax, pre-provision income (teb)(3)
Total revenues (teb)
Total revenues
Common shareholders' net income
Earnings per share

Basic
Diluted
Adjusted cash(4)

Return on common shareholders' equity(5)
Adjusted return on common shareholders' equity(6)
Return on average total assets(7)
Efficiency ratio (teb)(8)
Efficiency ratio(8)
Net interest margin (teb)(9)
Net interest margin(9)
Number of full-time equivalent staff
Results from Combined Operations(1)
Common shareholders' net income
Earnings per share

Basic
Diluted
Adjusted cash(4)

Return on common shareholders' equity(5)
Adjusted return on common shareholders' equity(6)
Return on average total assets(7)
Results from Discontinued Operations(1)
Common shareholders' net income
Earnings per share

Basic
Diluted
Adjusted cash(4)
Per Common Share
Average common shares outstanding (thousands)
Cash Dividends
Book value
Market price

High
Low
Close

Balance Sheet and Off-Balance Sheet Summary
Assets
Cash resources, securities and repurchase agreements
Loans
Deposits
Debt
Shareholders' equity
Assets under administration
Assets under management
Capital Adequacy(10)
Common equity Tier 1 ratio
Tier 1 ratio
Total ratio
Other Information
Provision for credit losses as a percentage of average loans
Net impaired loans as a percentage of total loans
Number of bank branches

2017

2016

2015

2014

2013

 $ 

 644,652 
 2,262 
 642,390 
 84,245 
 390,991 
 728,897 
 726,635 
 214,277 

 $ 

 588,464 
 3,240 
 585,224 
 72,672 
 353,843 
 661,136 
 657,896 
 177,761 

 $ 

 549,052 
 5,580 
 543,472 
 67,948 
 328,059 
 617,000 
 611,420 
 208,064 

 $ 

 506,308 
 6,743 
 499,565 
 84,305 
 325,720 
 590,343 
 583,600 
 205,288 

 $ 

 463,938 
 7,174 
 456,764 
 70,051 
 294,647 
 533,989 
 526,815 
 177,467 

 2.43 
 2.42 
 2.63 
 10.1 %
 11.0 
 0.85 
 46.4 
 46.5 
 2.57 
 2.56 
 2,058 

 2.13 
 2.13 
 2.26 

 9.3 %
 9.9 
 0.73 
 46.5 
 46.7 
 2.43 
 2.41 
 1,966 

 2.59 
 2.59 
 2.63 
 12.4 %
 12.6 
 0.97 
 46.8 
 47.3 
 2.56 
 2.53 
 1,928 

 2.57 
 2.54 
 2.59 
 13.9 %
 14.2 
 1.05 
 44.8 
 45.4 
 2.59 
 2.56 
 1,788 

 2.24 
 2.23 
 2.27 
 13.5 %
 13.7 
 1.02 
 44.8 
 45.4 
 2.66 
 2.62 
 1,715 

 $ 

 214,277 

 $ 

 177,761 

 $ 

 319,701 

 $ 

 218,549 

 $ 

 187,163 

 2.43 
 2.42 
 2.63 
 10.1 %
 11.0 
 0.85 

-

 - 
 - 
 - 

 $ 

 $ 

 88,297 
 0.93 
 24.82 

 37.36 
 23.68 
 36.34 

$26,447,453 
 2,708,783 
 23,229,239 
 21,902,982 
 1,476,336 
 2,461,045 
 10,408,012 
 2,114,861 

 2.13 
 2.13 
 2.26 

 9.3 %
 9.9 
 0.73 

-

 - 
 - 
 - 

$

 $ 

 3.97 
 3.97 
 4.01 
 19.1 %
 19.3 
 1.48 

 2.73 
 2.70 
 2.76 
 14.8 %
 15.1 
 1.10 

 2.36 
 2.35 
 2.39 
 14.2 
 14.4 
 1.06 

$ 

 111,637

 $ 

 13,261 

 $ 

 9,696 

 1.38 
 1.38 
 1.38 

 80,442 
 0.86 
 22.18 

 38.16 
 21.04 
 25.13 

 0.16 
 0.16 
 0.17 

 0.12 
 0.12 
 0.12 

 $ 

 80,034 
 0.78 
 19.52 

 $ 

 79,147 
 0.70 
 17.45 

 43.30 
 32.61 
 37.75 

 33.75 
 27.04 
 33.44 

 $ 

 83,411 
 0.92 
 23.58 

 29.30 
 19.26 
 25.45 

 $25,222,549 
 2,791,968 
 21,961,348 
 21,194,553 
 1,268,198 
 2,342,040 
 10,689,398 
 1,924,181 

 $22,838,527 
 2,994,534 
 19,475,383 
 19,365,407 
 1,187,623 
 1,910,907 
 9,293,683 
 1,882,736 

 $20,635,046 
 2,697,185 
 17,536,489 
 17,373,014 
 1,036,990 
 1,693,527 
 10,101,698 
 1,795,975 

 $18,527,742 
 2,580,327 
 15,581,842 
 15,631,040 
 820,650 
 1,598,507 
 8,423,972 
 1,901,146 

 9.5 %

 10.8 
 12.5 

 0.23 %
 0.14 
 42 

 9.2 %

 11.0 
 13.1 

 0.38 %
-
 42 

 8.5 %
 9.7 
 12.7 

 0.17 %
(0.11)
 41 

 8.0 %
 9.3 
 12.8 

 0.15 %

 (0.19)
 41 

 8.0 %
 9.7 
 13.9 

 0.19 %
 (0.14)
 41 

(1)  On May 1, 2015, CWB sold its property and casualty insurance subsidiary and CWB’s stock transfer business. 
Revenues, expenses and gains on sale associated with the businesses sold are defined and classified on the 
consolidated statements of income for prior periods as “Discontinued Operations”. The remaining operations 
are defined as “Continuing Operations”, and the total Continuing Operations and Discontinued Operations 
are defined as “Combined Operations”. Total revenues from Combined Operations include $107.8 million 
of divestiture gains in 2015. Return on shareholders’ equity reflects equity from Combined Operations. All other 
measures reflect either Continuing or Combined Operations as indicated. 

(2)  Most banks analyze revenue on a taxable equivalent basis to permit uniform measurement and comparison 
of net interest income. Net interest income (as presented in the consolidated statements of income) includes 
tax-exempt income on certain securities. Since this income is not taxable, the rate of interest or dividends 
received is significantly lower than would apply to a loan or security of the same amount. The taxable 
equivalent basis does not have a standardized meaning prescribed by IFRS and, therefore, may not be 
comparable to similar measures presented by other banks. 

(3)  Pre-tax, pre-provision income is calculated as total revenue (teb) less non-interest expenses, excluding the pre- 

tax amortization of acquisition-related intangible assets and contingent consideration fair value changes, net of 
tax. Excluded items are not considered to be indicative of ongoing business performance.

(4)  Adjusted cash earnings per common share is calculated as diluted earnings per common share excluding the 
amortization of acquisition-related intangible assets and contingent consideration fair value changes, net of 
tax. Excluded items are not considered to be indicative of ongoing business performance. 

(5)  Return on common shareholders’ equity is calculated as common shareholders’ net income divided by average 

common shareholders’ equity.

(6)  Adjusted return on common shareholders’ equity is calculated as common shareholders’ net income excluding 

the amortization of acquisition-related intangible assets and contingent consideration fair value changes, net of 
tax, divided by average common shareholders’ equity.

(7)  Return on assets is calculated as common shareholders’ net income divided by average total assets.
(8)  Efficiency ratio is calculated as non-interest expenses, excluding the pre-tax amortization of acquisition-related 
intangible assets, divided by total revenues, including the net gain related to the sales of the property and 
casualty insurance subsidiary and CWB’s stock transfer business.

(9)  Net interest margin is calculated as net interest income divided by average total assets. 
(10)  Capital adequacy is calculated in accordance with Basel III guidelines issued by the Office of the Superintendent 

of Financial Institutions (OSFI).

 CWB Financial Group 2017 Annual Report 

i

  
Performance Dashboard(1)

CWB Financial Group (CWB) operates with a clear focus to meet the unique financial 
needs  of  business  owners.  Clients  recognize  CWB  for  our  in-depth  knowledge  of 
targeted  segments  within  Canada’s  commercial  banking  industry,  our  uncommon 
brand of personal service and our full suite of relevant financial solutions. Shareholders 
value  CWB’s  strong  track  record  of  high-quality  balance  sheet  and  dividend  growth, 
conservative approach to risk management and consistent profitability.

EMPLOYEES

~2,100

2007 – ~1,200

CWB BRANCHES

ASSETS UNDER ADMINISTRATION

ASSETS UNDER MANAGEMENT

42

2007 – 35

$10.4B

2007 – $4.3B

9% 10yr CAGR(5)

$2.1B

2007 – nil

DIVERSIFYING LOANS BY PROVINCE (%)

DIVERSIFYING LOANS BY LENDING SECTOR (%)

STRONG CREDIT QUALITY
0.51%

5yr Average gross impaired loans
as a % of average loans

0.17%

5yr Average write-offs  
as a % of average loans

2.0

1.0

0.0

Q4-08

Q4-09

Q4-10

Q4-11

Q4-12

Q4-13

Q4-14

Q4-15

Q4-16

Q4-17

  $ Gross impaired loans as a % of average loans     

  $ Write-offs as a % of average loans

Growing a more 
balanced industry 
mix through 
targeted growth 
of full-service 
relationships with 
business owners

Growing a 
more balanced 
geographic 
footprint through 
targeted growth 
in Ontario

Alberta

British Columbia

Ontario and other

Saskatchewan

Manitoba

2007

2017

2007

2017

54

35

4

4

3

33

35

23

6

3

General commercial loans

Personal loans and mortgages

Commercial mortgages

Real estate project loans

Equipment financing and leasing

Oil and gas production loans

23

13

20

21

18

5

27

20

18

17

17

1

0.22%

CWB

CDN Bank Avg.

BMO

CIBC

National

RBC

Scotia

TD

LOW PROVISION FOR CREDIT LOSSES 

(5 yr average as a % of average loans)

STRONG EFFICIENCY RATIO(2)

 46.4%     55.1%

0.22

0.21

0.24

0.26

0.31

0.34

80

40

00

0.42

0.37

2013

2014

2015

2016

2017

  CWB     

  CDN Bank Average(3)

GROWTH AND DIVERSIFICATION OF FUNDING SOURCES - COMPOSITION OF DEPOSITS (%)
54% Total branch-raised deposits

35%

19%

36%

10%

 Branch demand and notice   

 Branch term    

 Broker term    

 Capital markets term

LOW LEVERAGE (total assets-to-equity)
 10.7x

30.0

Canadian Western Bank

 17.1x

Canadian Bank Average(3)

15.0

0.0

2008

2009

2010

2011(4)

2012

2013

2014

2015

2016

2017

STRONG REGULATORY CAPITAL RATIOS BASED ON THE STANDARDIZED APPROACH (CWB | regulatory minimum)

INVESTMENT GRADE CREDIT RATINGS (DBRS) - STABLE TREND (confirmed November 29, 2017) 

9.5%  |  7.0%
Common equity  
Tier 1 capital (CET1)

10.8%  |  8.5%
Tier 1 capital

12.5%  |  10.5%
Total capital

8.3%  |  3.0%
Basel III leverage ratio

A (low)
Long-term deposits / 
Long-term senior debt

R-1 (low)
Short-term instruments

BBB (high)
Subordinated debt

Pfd-3
Preferred shares

ii 

CWB Financial Group 2017 Annual Report

 CWB Financial Group 2017 Annual Report 

iii

  
TOTAL ASSETS

$26.4B

2007 – $9.5B

11% 10yr CAGR(5)

TOTAL LOANS 
(excluding the allowance for credit losses)

$23.2B

2007 – $7.4B

12% 10yr CAGR(5)

TOTAL DEPOSITS

$21.9B

2007 – $8.3B

10% 10yr CAGR(5)

COMMON SHAREHOLDERS’  
NET INCOME ($ millions)
$214

CONSISTENT GROWTH OF BOOK 
VALUE / SHARE

CONSISTENT GROWTH OF  
DIVIDENDS PAID / COMMON SHARE

$24.82 | 10% 

(4)

10yr 
CAGR(5)

$0.93 | 11%

10yr 
CAGR(5)

205

208

214

177

178

24.82

22.18

17.45

0.93

0.86

0.70

0.54

0.44

0.34

14.36

12.16

9.48

2013

2014

2015

2016

2017

2007

2009

2011

2013

2015

2017

2007

2009

2011

2013

2015

2017

MEDIUM-TERM PERFORMANCE TARGET RANGES

Adjusted cash earnings per 
common share growth

Adjusted return on common 
shareholders’ equity

Medium-term  
Performance 
Target Ranges(6)

Fiscal 2017 Performance

7-12%

Exceeded target at 16%. 

12-15%

Delivered 11.0%, with significant improvement from 9.9% in 2016.

Operating leverage

Positive

Met target at positive 0.3%.

Common equity Tier 1 capital ratio under 
the Standardized approach

Strong

Exceeded target with a very strong ratio of 9.5%.

Common share dividend payout ratio

~30%

Delivered 38%, with an annual common share dividend increase for the 25th consecutive year.

(1)  Financial results presented include certain metrics which do not have standardized meanings prescribed by IFRS and, therefore, may not be comparable to similar measures presented by other financial institutions.       
(2)   Efficiency ratio is calculated as non-interest expenses, excluding the pre-tax amortization of acquisition

related intangible assets, divided by total revenues, including the net gain related to the sales of the property and casualty insurance subsidiary and CWB’s stock transfer business.  

(3)  “CDN Bank Average” is calculated based on information contained in the publicly available company reports of Canada’s six largest banks (TSX trading symbols: BMO, CM, NA, RY, BNS, TD).
(4)   As of 2011, financial results are reported under IFRS, as opposed to GAAP, and are not directly comparable.
(5)   CAGR - compound annual growth rate.  
(6)   See page 20 for definitions and discussion of non-IFRS measures.

 CWB Financial Group 2017 Annual Report 

1

 
About CWB Financial Group

CWB Financial Group (CWB) operates with a clear focus to meet the unique financial needs of business 
owners.  We  understand    that  a  business  owner’s  dreams,  vision  and  ambition  extend  beyond  a  set 
of  financial  statements,  and  that  business  owners  require  a  specialized  approach  to  fully  serve  their 
combined business, personal banking and wealth management needs. 

Our  clients  recognize  CWB  for  our  in-depth  knowledge  of  targeted  segments  within  Canada’s 
commercial banking industry, our uncommon brand of personal service and our full suite of relevant 
financial  solutions.  Shareholders  value  CWB’s  strong  track  record  of  high-quality  balance  sheet  and 
dividend growth, conservative approach to risk management and consistent profitability. 

At the heart of CWB Financial Group, Canadian Western Bank (TSX:CWB) has grown to become the 
seventh largest publicly traded Schedule 1 bank in Canada in terms of market capitalization by taking 
a relationship-based approach within targeted segments of the financial services industry. In addition 
to full-service business and personal banking under the CWB Bank brand, we offer highly responsive 
specialized  financing  solutions  through  CWB  Equipment  Financing,  National  Leasing,  CWB  Maxium 
Financial,  CWB  Franchise  Finance  and  CWB  Optimum  Mortgage,  trust  services  through  Canadian 
Western Trust and comprehensive wealth advisory services through CWB Wealth Management. 

2

CWB Financial Group 2017 Annual ReportBC18 

Vancouver (4)
Abbotsford
Coquitlam
Courtenay
Cranbrook
Kamloops
Kelowna (2)
Langley
Nanaimo
Prince George
Richmond
Surrey (2)
Victoria 

AB18

Edmonton (5)
Calgary (6)
Grande Prairie
Leduc
Lethbridge
Medicine Hat
Red Deer
Sherwood Park
St. Albert

SK5

Regina
Saskatoon (2)
Yorkton
Lloydminster

PEI1

Charlottetown

NL1

St. John’s 

MB2

Winnipeg (2)

ON10

Barrie
Toronto (2)
London
Orillia
Oshawa
Ottawa
Mississauga
Richmond Hill
Woodbridge

QC3

Montreal 
Quebec City (2) 

NB3

Fredericton
Moncton
Saint John

NS3

Halifax (3)

CWB Financial Group 2017 Annual Report

3

CWB isn’t just a financial 
institution where you’re putting 
money in and taking money out. 
You don’t feel like a number. 
They’re hands-on, working one-
on-one with you every step of 
the way and looking out for your 
business interests as if they were 
their own. You really feel that you 
have a partner.”

PHIL REID, Managing Director, Reid’s Birch Island Resort

4

CWB Financial Group 2017 Annual ReportContents

i 

ii 

 02

  07

 08

 09 

Five Year Financial Summary

Performance Dashboard

About CWB Financial Group

CWB’S Balanced Growth Strategy

Strategic Objectives and Highlights

Lines of Business

  10  Message from Chris Fowler, President and CEO

  12  Message from Robert Phillips, Chair of the Board

  14

  16

  18

 77

 115

Board of Directors and Corporate Governance

Executive Committee

Management’s Discussion and Analysis 

Consolidated Financial Statements 

Shareholder Information

 116 

Locations 

CWB Financial Group 2017 Annual Report

5

The team at CWB is genuinely interested in 
our business and in supporting us – very much 
demonstrating relationship style banking. And 
at the same time, CWB’s products are very 
competitive with the bigger banks. I recommend 
them all the time to colleagues and friends.”

Left to right: LISA PORTEOUS WONG, Senior Cash Management Officer, Nanaimo Branch; LEN THOMSON, Business Owner, Paradise Island Foods;  
KEVIN WILSON, AVP & District Manager, Vancouver Island.

6

CWB Financial Group 2017 Annual ReportCWB’s Balanced 
Growth Strategy 

Operating from our corporate headquarters in Edmonton, Alberta, CWB 
is the trusted financial partner to a growing community of business 
owners. Our focus is to deliver a unique combination of business banking, 
personal banking and wealth management offerings tailored for business 
owners, their employees and their families. We deliver responsive service 
and relevant financial solutions, and we remain committed to our 
fundamental identity as a conservative, growth-oriented organization. 
For our people, we drive a collaborative, performance-based culture 
within a well-defined performance management framework. We aim to 
provide strong long-term returns for shareholders and give back in the 
communities where we live and work.

Further geographic and business sector diversification within targeted 
segments of Canada’s commercial banking industry is the foundation of 
CWB’s Balanced Growth strategy. Ongoing strong growth of both loans 
and funding sources remain important strategic objectives, along with 
specific goals related to risk and capital management. 

Our teams focus on key activities that contribute the greatest impact 
toward the achievement of our goal to create the best full-service bank 
for business owners in Canada. We track both financial and non-financial 
measures to monitor progress toward achievement of our strategic 
objectives to become the best choice for our clients, for our people and 
for our investors.

Best for
People

CWB
relationships

Best for
Clients

i

n
v
e
s
t

m
e
n
t

Best for
Investors

p
r
o
fi
t
a
b
e

l

g
r
o
w
t
h

CWB Financial Group 2017 Annual Report

7

 
Strategic Objectives and Highlights 

Balanced Growth Objectives

Strategic Execution

Full-service client growth with a focus on 
business owners, including further geographic 
and industry diversification 

Growth and diversification of  
funding sources

•  6% loan growth, including 11% growth outside of Alberta, with 
higher net interest margin and a normalized credit experience.

• 

• 

• 

Increased proportion of loan portfolio outside of Western Canada 
to 23% from 19%, including Ontario up to 19% from 15%.

Increased business diversification with 12% overall growth of 
general commercial loans, including 18% growth outside of 
Alberta. 

Further growth with increased geographic and industry 
diversification forthcoming through acquisition of approximately 
$900 million of assets concentrated outside of Western Canada, to 
close January 31, 2018.

•  Maintained stable balances of relationship-based, branch-raised 

demand and notice deposits. 

•  Continued to expand securitization capabilities with the addition of 
a second securitization funding partner and inaugural participation 
in the Canada Mortgage Bond (CMB) program.

•  Delivered a record year for funding through capital markets with 
total issuance of $950 million of Senior Deposit Notes through 
three successful transactions.

Optimized capital management through 
transition to the Advanced Internal Ratings 
Based (AIRB) approach

•  On track for full transition to the AIRB approach in 2020, subject to 

regulatory approval. 

Financial Highlights 

Non-financial Highlights 

Strong Financial Performance

Client Experience and Business Transformation

•  Very strong operating performance with common shareholders’ net 
income of $214 million, up 21%, and record core pre-tax, pre-
provision income (teb) of $391 million, up 10%.

• 

• 

•  Diluted and adjusted cash earnings per common share of $2.42 and 

$2.63, up 14% and 16%, respectively.

•  Record total revenue (teb) from core operations of $729 million, up 
10%, including 10% growth of net interest income (teb) and 16% 
higher non-interest income.

•  Positive operating leverage of 0.3%.

•  Net interest margin (teb) of 2.57%, up 14 basis points, with 

sequential increases in every quarter. 

•  Normalized credit experience with a provision for credit losses as a 

percentage of average loans of 23 basis points, down from 38 basis 
points.

• 

Increased CWB’s annual common share dividend for the 25th 
consecutive year.

•  Announced an agreement to acquire for cash, on January 31, 2018, 
approximately $900 million of equipment loans and leases, and 
general commercial lending assets.

8

Improved clients’ digital banking experience through strategic 
improvements to CWBdirect® Online Banking.

Improved clients’ online wire transfer experience, expanded desktop 
foreign exchange capabilities and introduced a fully integrated, omni-
channel payment technology for business owners through strategic 
external partnerships.

•  Created a new ‘centre of excellence’ for commercial real estate and 
specialized lending to better serve targeted business owners with 
complex financial needs.

• 

• 

Initiated realignment of CWB’s credit support operations to make key 
lending processes faster and easier.

Launched Motive Financial, a new brand for CWB’s online bank, with 
a focus to create valuable savings opportunities for clients across a 
broad geographic footprint.

Awards and Community Investment

•  Recognized for leadership in turning raw data into business insights as 

a recipient of the SAS Innovation Award – Presented by SAS Canada, 
a global leader in data analytics.

•  Gave back $2 million to charitable and community organizations 

through CWB’s Community Investment Program. 

•  Surpassed United Way campaign targets, raising more than $320,000 
through special events, employee pledges and corporate matching.

•  Contributed $250,000 to assist in emergency relief efforts related to 

BC wildfires.

CWB Financial Group 2017 Annual ReportLines of Business

Banking

Trust Services

We offer personalized pension, trustee and custodial solutions for 
individuals and businesses through Canadian Western Trust (CWT). CWT 
has a proven reputation for delivering value and service. We build trusted 
business relationships and work with clients to offer a flexible, solutions-
oriented approach. 

Wealth Management

We understand that a business owner’s wealth is integrated with his or 
her business. CWB Wealth Management uses a ‘whole person’ approach 
to deliver sound service, helpful solutions and ongoing support to help 
clients achieve their vision for the future. 

High-net-worth individuals and institutions looking for discretionary 
wealth management will find value in working with the boutique 
portfolio management companies of CWB Wealth Management, 
including McLean & Partners Wealth Management. With distinct 
investment strategies, clients have access to various approaches that are 
well-suited to their risk appetite.

Financial planning and investment products are offered at CWB branches 
through our licensed mutual fund representatives. Under the CWB 
Financial Group banner, clients have access to a range of investment 
products from Canada’s leading mutual fund companies, including CWB’s 
proprietary Core and Onyx Portfolio Series mutual funds.

We set ourselves apart through our commitment to provide a best-
in-class client experience for business owners, coupled with our deep 
understanding of the markets where our clients do business. We 
specialize in business banking services and equipment financing for small- 
to medium-sized businesses, and offer a full complement of personal 
banking products and services through 42 branches and online banking 
services provided by Motive Financial (formerly Canadian Direct Financial).

Business Banking

We take an uncommon approach to business banking. Our full suite 
of accounts, lending, and cash management solutions allow business 
owners to streamline financial management so they can focus on 
what matters most: growing their business. We specialize in general 
commercial banking, financing for commercial real estate and real estate 
construction.

CWB Maxium Financial provides financing solutions to a growing 
and diversified base of clients in specialized areas of health care, golf, 
transportation, real estate, general corporate and program financing. 
CWB Maxium’s head office is located in Richmond Hill, Ontario, and the 
majority of its business is in Eastern Canada.

CWB Franchise Finance provides financing across Canada to a diverse 
group of established companies in the hospitality and restaurant 
industries.

Equipment Financing and Leasing

Branch-based equipment lenders specialize in financing standard 
industrial equipment for borrowers operating within our branch footprint 
in Western Canada. 

With operations across Canada, our equipment leasing subsidiary, 
National Leasing, is the largest Canadian lessor in small and mid-size 
commercial equipment transactions. Financing solutions are available 
in all business sectors, with a focus on general commercial, agriculture, 
health care, and golf and turf.

Our Broker Buying Centre selectively acquires loan portfolios from select 
brokers and the finance divisions of original equipment manufacturers. 

Personal banking for business owners, their families  

and employees

We understand that a business owner’s life extends beyond their 
business. Our specialized approach is supported by a full complement of 
personal banking services delivered today through our branch network 
across Western Canada. Services include chequing and savings accounts, 
mortgages, home equity lines of credit, personal loans and investment 
products.

CWB Optimum Mortgage, our broker-sourced alternative mortgage 
provider, offers personalized borrowing solutions for clients who fall 
outside of traditional lending guidelines. 

Motive Financial is for savers. Motive offers services to clients across 
Canada seeking enhanced flexibility for their personal saving and 
investment needs. Round-the-clock online account access and a 
dedicated customer service team available by phone five days a week 
allow our clients to manage their finances with ease.

CWB Financial Group 2017 Annual Report

9

Message from  
Chris Fowler,  
President and CEO

Strong execution of our Balanced  
Growth strategy

At CWB Financial Group, our Balanced Growth strategy has provided an incredible opportunity 
to deepen relationships with business owners and expand our footprint from coast-to-coast. 
I’m excited about the road ahead and confident that continued execution of our well-defined 
plan will sustain and build on CWB’s history of consistent, profitable growth. 

CWB has always been focused on business owners. This year, we sharpened that focus even 
further. We know that successful business owners have unique financial needs, and our 
targeted approach to meeting those needs has been at the heart of CWB’s growth story for 
more than thirty years. 

I want to share a story that bears this out. Phil Reid operates Reid’s Birch Island 
Resort, a successful fishing lodge just outside of Minaki in Northwestern 
Ontario. Service is everything in Phil’s business. To be successful, he 
knows that his clients need to feel welcome and looked after. 
Phil recognizes these same values in CWB. Working with CWB’s 
Mike McAulay, Branch Manager at one of CWB’s two Winnipeg 
locations, he’s found a fresh perspective and attention to detail 
he’d never encountered with another bank. 

The care we demonstrate for clients like Phil is what CWB is 
built on. Through our focus on relationship-based banking 
we have made notable progress toward achieving our 
strategic goals. These include profitable, balanced growth of 
both loans and relationship-based funding sources, progress 
toward a more balanced geographic footprint with broader 
industry diversification, and enhanced capital management.

We know that successful business owners have 
unique financial needs. Our targeted approach 
to meeting those needs has been at the heart of 
CWB’s growth story for more than thirty years.”

10

CWB Financial Group 2017 Annual ReportThe best choice for business owners

Success for CWB means delivering best-in-class client experiences for 
business owners. To deliver on this commitment for Phil Reid, and for 
many others like him, we use every tool at our disposal – from the 
way our people dig deeper to truly understand our clients’ growth 
opportunities, to the way our technology makes business banking easier, 
and more convenient. 

This year we celebrated the first anniversary of our successful core 
banking system transformation. This new technology has allowed us 
to focus our efforts to develop broader and deeper client relationships 
that go beyond highly-valued lending solutions. We expect continued 
investment in technology to enhance the power and convenience of 
our suite of business and personal banking tools, and to enable clients 
in remote locations like Minaki, Ontario, to do more of their business 
banking without having to visit a physical branch. 

To be sure, increased use of technology will be a permanent feature 
of our business model going forward. But for us, personal service will 
remain at the heart of our differentiated client experiences. Our work 
with Len Thomson, of Paradise Island Foods on Vancouver Island, 
perfectly illustrates this commitment. Len’s father started the company in 
1978. Since that time, the family has steadily grown their production of 
high quality dairy products using environmentally conscious production 
and distribution methods. Len has found CWB to be a much better fit for 
him than other financial institutions. Len appreciates that Lisa Porteous 
Wong, Senior Cash Management Officer, and Kevin Wilson, District 
Manager, Vancouver Island, have teamed up to find flexible and creative 
ways to support his business. Together, Lisa and Kevin have delivered 
customized banking solutions from our Nanaimo branch that work for 
Len. In fact, Len has been so impressed with our personalized service that 
he consolidated all of his business and personal banking with CWB.

The best choice for top talent 

Len’s recognition of our unique team approach speaks to CWB’s greatest 
competitive advantage. The strength of our people is an essential part 
of CWB’s success. It’s thanks to their commitment and dedication that 
we continue to deliver on our strategic goals. And as our transformation 
efforts continue to create a significant amount of change, we are 
committed to ensure that our culture evolves to match the future we 
envision. 

We know that our future success will depend on strong collaboration 
between engaged, well-trained and empowered CWB teams. In the same 
way technology transformation is required for CWB to be the best choice 
for clients, it is also required for us to compete for the top talent in our 
industry. To support this capability, we made significant progress this year 
toward implementation of a contemporary Human Resources Information 
System (HRIS). With full implementation planned for 2018, our HRIS 
will streamline decision making capabilities for strategic people-related 
processes and information. 

We are investing in people-related infrastructure because we are 
committed to being an employer of choice. We want top talent like Mike, 
Lisa and Kevin to continue to choose CWB because they know they can 
thrive in a collaborative, performance-based environment that is fair, fun, 
progressive, diverse and opportunity-rich.  

The best choice for investors

We believe that if we are truly the best choice for business owners like 
Phil Reid and Len Thomson, and the best choice for top talent in the 
industry, best-in-class financial results will follow. Our strong financial 
performance in 2017 demonstrates the benefits of this focus. This year 
we delivered record total revenues from core operations, record core 
pre-tax, pre-provision income, very strong growth of earnings per share, 

increased return on common shareholders’ equity and positive operating 
leverage. We maintained a very strong common equity Tier 1 regulatory 
capital ratio, and increased our annual common share dividend for the 
25th consecutive year. 

This year we were also ranked by The Banker magazine as the soundest 
bank in Canada, as measured by the capital to assets ratio. The balance 
sheet strength reflected by this ranking has provided us with the flexibility 
to create value for shareholders through a range of strategic initiatives. 
In fiscal 2017, these included continued organic loan growth and an 
agreement to acquire nearly $1 billion of equipment finance loans and 
leases, and general commercial lending assets by the end of January 
2018. This portfolio acquisition will be our largest asset purchase to 
date and represents a highly accretive and strategic investment of 
shareholders’ capital. The addition of this portfolio is entirely consistent 
with our Balanced Growth strategy, and we’re excited to get to work for 
these new clients.  

Along with the 2016 acquisitions of CWB Maxium and the CWB 
Franchise Finance portfolio, the newly acquired assets represent our third 
acquisition in the past two years with a direct focus on business owners. 
In each case, more than 70% of the respective client relationships are 
located outside of Western Canada. In combination, these acquisitions 
will help us make significant progress toward our strategic goal to grow 
CWB’s Ontario exposures to a third of our total. They also improve the 
balance of our overall business mix, with increased exposure to general 
commercial loans and equipment financing and leasing.  

As we look forward, I’m pleased to report that our transition to an 
internal models-enabled methodology for managing regulatory capital 
is on track. We made significant progress in 2017 and we expect to 
complete our application for full transition to the Advanced Internal 
Ratings Based (AIRB) approach by the end of fiscal 2019. We expect the 
impact of this transition to be significant, and to benefit shareholders by 
putting CWB on more equal footing with our competition.  

Creating the best full-service bank 
for business owners in Canada

So what does it mean to be the best choice for our clients, for our people 
and for investors? What does it all add up to for CWB Financial Group? 
We believe that continued execution of our Balanced Growth strategy 
will create the best full-service bank for business owners in Canada. This 
is an ambitious goal, and it will take time. But I believe we can get there 
through continued disciplined execution of our plan. 

I want to thank our clients and our shareholders for their continued trust 
in us, and I want to thank our people for their passion and commitment 
to help CWB achieve our strategic goals. Today, we have an incredible 
opportunity to create exceptional client experiences from Vancouver 
Island to Northwestern Ontario and beyond. There is no doubt in my 
mind that CWB’s future looks more exciting than ever before. And thanks 
to our tremendous people, I am very confident in our ability to achieve 
our full potential together.

CWB Financial Group 2017 Annual Report

11

Message from Robert Phillips,  
Chair of the Board 

Your Board of Directors is responsible to oversee development and implementation of the strategic direction for CWB Financial Group and to maintain an 
effective governance framework. Our focus is to ensure CWB continues to deliver strong, profitable growth for investors, exceptional client experiences 
and a positive, rewarding and collaborative environment for CWB’s people. I’m pleased to report that CWB’s financial performance in 2017 was excellent 
as we continue to deliver on our Balanced Growth strategy. 

Strategic Transformation

Our Focus on Diversity

Every year the Board of Directors works with CWB’s management team 
to revisit the strategic direction and adapt the plan to set the stage for 
the next phase of CWB’s growth. As part of this year’s strategic planning 
process, your Board increased collaboration with management, including 
a focused, multi-day strategy session with a goal to further define 
CWB’s place in Canada’s financial landscape. The outcome was a clear 
endorsement of CWB’s focus on meeting the full scope of banking, 
trust services and wealth management needs for business owners across 
Canada. 

CWB has historically demonstrated unique capabilities in serving mid-
market commercial enterprises primarily in Western Canada. Clarifying 
the purpose of CWB as a bank for business owners provides the focus 
necessary to guide targeted investments in support of CWB’s ongoing 
transformation to a leading, full-service business banking brand with the 
most relevant technology and a national presence. We expect CWB’s 
ambitious transformation to deliver significant value to investors. As a 
board, we are committed to providing effective oversight every step of 
the way. 

Risk Management Culture

Part of this oversight ensures that CWB continues to develop its 
enterprise risk management framework and maintains a strong 
organizational risk management culture. We are pleased with the 
progress of our transition to the Advanced Internal Ratings Based (AIRB) 
methodology for managing regulatory capital. We are on track with our 
targeted three year delivery timeframe and anticipate advancing our final 
application by the end of fiscal 2019. 

The AIRB approach will provide CWB with critical insight to achieve 
balanced and sustainable growth, and risk measurement under the 
AIRB approach will support effective capital deployment to maximize 
shareholder return. Your Board is committed to providing diligent 
oversight of this important transformation as we seek to balance within 
our risk culture the benefits of quantitative sophistication with the value 
of common sense.

CWB remains committed to The 30% Club, a global organization which 
aims to promote more women to senior corporate roles. The ultimate 
goal is to increase the proportion of women represented on boards of 
directors to 30% over time. With women now representing 27% of 
CWB’s independent directors, we have surpassed our interim goal of 
25% by 2018 one year early. I’m also pleased to report that women 
represent 29% of our Executive Committee. 

Over the course of my career as a director, I have experienced first-hand 
the way an organization can benefit from the addition of new skills and 
new perspectives to the board. This year, your Board was pleased to 
welcome Margaret J. Mulligan, FCA as our newest director. Ms. Mulligan 
brings to CWB’s Board an impressive track record in management and 
as a corporate director, including experience overseeing technology and 
operations at the executive level for one of Canada’s large banks. I’m 
pleased to say Ms. Mulligan has already made us a better board in her 
short time with us.    

Our Bright Future 

In 2017 we took meaningful steps to broaden CWB’s reach as a bank for 
business owners. I am very proud of the many things our people have 
accomplished throughout the year. That said, there is more work to do as 
our transformation is not complete. In fact, with the pace of technology-
driven change apparent all around us, it’s fair to say that transformation is 
set to be a permanent feature of our business. 

I believe that a strong board has to get two things right: strategy and 
people. I’m pleased to report that your Board fully supports CWB’s 
Balanced Growth strategy. We believe our strategic focus on business 
owners will continue to set us apart, and we are very confident in our 
excellent management team. Together we are working to ensure CWB is 
well-suited for the change to come. I can speak for CWB’s entire Board of 
Directors in saying we are all very excited for what lies ahead. 

12

CWB Financial Group 2017 Annual ReportA tribute to 
Robert L. Phillips Q.C., F.ICD

On behalf of the entire management team and all of 
CWB’s tremendous people, I would like to recognize Bob 
Phillips’  induction as a 2017 Fellow of the Institute of 
Corporate Directors. This honour recognizes Bob’s three 
decade contribution as a director to an impressive array 
of leading Canadian corporations, including Canadian 
National Railway Co., Maxar Technologies Ltd. (formerly 
MacDonald Dettwiler & Associates Ltd.), Precision Drilling 
Corp., West Fraser Timber Co. Ltd., and of course, CWB 
Financial Group. 

I am grateful for the opportunity to collaborate with Bob 
as we guide CWB Financial Group forward. We are very 
fortunate to enjoy Bob’s leadership and the depth of his 
insight as the Chair of our Board of Directors. I can attest 
from my personal experience that this prestigious award 
is well-deserved.

- Chris Fowler

CWB Financial Group 2017 Annual Report

13

 
 
 
 
 
 
 
 
 
Board of Directors

Albrecht W. A. Bellstedt 

President,  
A.W.A. Bellstedt Professional Corporation

Andrew J. Bibby
CEO and Director,  
Grosvenor Americas Partners

Chris H. Fowler
President and CEO, 
Canadian Western Bank

Linda M.O. Hohol
Corporate Director

Robert A. Manning
President,  
Cathton Investments Ltd.

Sarah A. Morgan-Silvester
Corporate Director

Corporate Governance 

At CWB Financial Group, we strive to earn and maintain the trust of our stakeholders through high standards of corporate governance. Active 
oversight of our leadership team and operations and a robust governance framework are core to our business processes and key to our success. We 
work continuously to enhance our governance practices to ensure the sound functioning of CWB Financial Group and provide value to our fellow 
shareholders.

Oversight of our Business

Board Independence 

Our Board of Directors (Board) provides overall stewardship of CWB 
Financial Group. This includes overseeing the development and 
implementation of our strategic direction, reviewing and approving 
our risk management framework, and fostering an ethical culture.  
Members of the Board have been carefully selected for their judgment, 
integrity, leadership ability, and extensive experience, and bring a range 
of perspectives to our business. CWB’s management proxy circular for 
the 2018 Annual Meeting sets out the director nominees proposed for 
election as well as detailed information regarding the Board’s committees 
and activities over the past year.

The Chair of the Board and all of our directors, other than CWB’s 
President and CEO, are independent of management. In addition, a 
portion of every Board meeting includes time for the independent 
directors to meet without management and non-independent directors 
present.

14

CWB Financial Group 2017 Annual Report 
 
 
 
 
 
Margaret J. Mulligan
Corporate Director

Robert L. Phillips
(Chair), President and CEO, 
R.L. Phillips Investments Inc.

Raymond J. Protti
Corporate Director

Ian M. Reid
Corporate Director

H. Sanford Riley
President and CEO,  
Richardson Financial Group Limited

Alan M. Rowe
Partner, 
Crown Realty Partners

Our Focus on Ethical Conduct

At CWB Financial Group, ethical conduct is not only a legal and regulatory 
requirement, but a core value that facilitates the development of strong 
relationships with our clients and other stakeholders. The CWB Financial 
Group Code of Conduct, called Living our Values, guides our decision-
making and sets out the standards of integrity, accountability, respect, 
common sense, and caring that apply to every CWB Financial Group team 
member. Every director and employee commits to Living our Values each 
year by making an acknowledgment that they have read, understood, and 
complied with the Code of Conduct. 

Our Approach to Director and  
Executive Compensation

CWB Financial Group’s director and executive compensation policies 
follow best practices. Our executive compensation practices are designed 
to reward pay for performance and discourage unreasonable risk taking. 
Directors and senior officers are required to maintain a minimum level 
of share ownership to encourage decision-making that aligns with the 
interests of our shareholders.

Our Commitment to Diversity

A diversity of experience and perspectives is essential to the Board’s 
successful oversight of our business, and helps us make better decisions.  
Our Corporate Governance Policies promote effective governance by 
requiring the Board to consider gender, ethnic, and geographic diversity 
when assessing potential director nominees. Our policies also include 
the goal that women comprise at least one-quarter of our independent 
directors by 2018. We achieved this target one year early, in March 2017.

Shareholder Engagement

To encourage open dialogue with shareholders, the Board can be 
contacted directly about corporate governance issues by emailing 
ChairoftheBoard@cwbank.com. Detailed information about CWB 
Financial Group’s corporate governance practices is available in the 
Corporate Governance section at cwb.com.

Shareholders are encouraged to review CWB’s management proxy circular 
for information on how they can attend and participate in the annual 
shareholder meeting on April 5, 2018.

CWB Financial Group 2017 Annual Report

15

 
 
 
 
 
Executive Committee from left to right: DARRELL JONES, Executive Vice President and Chief Information Officer; H. BOGIE OZDEMIR, Executive 
Vice President and Chief Risk Officer; KELLY BLACKETT, Executive Vice President, Human Resources and Corporate Communications; CAROLYN 
GRAHAM, Executive Vice President and Chief Financial Officer; CHRIS FOWLER, President and Chief Executive Officer; STEPHEN MURPHY, Executive 
Vice President, Banking; GLEN EASTWOOD, Executive Vice President, Business Transformation.

16

CWB Financial Group 2017 Annual ReportExecutive Committee 

Chris Fowler

President and Chief Executive Officer

Chris Fowler became President and Chief Executive Officer of CWB in 
March 2013. He is responsible for the overall leadership and direction 
of CWB, as well as for defining, communicating, and implementing its 
strategic direction.

Carolyn Graham

Executive Vice President and Chief Financial Officer

Carolyn Graham is responsible for financial and capital management 
for CWB in addition to overseeing strategy and investor relations, legal 
services and treasury.

Kelly Blackett

Executive Vice President, Human Resources and Corporate Communications

Kelly Blackett is responsible for human resources, internal 
communications, public relations and community investment, with 
a focus on building CWB’s reputation as an employer and financial 
services firm of choice.

Glen Eastwood

Executive Vice President, Business Transformation

Glen Eastwood is responsible for business transformation activities 
that leverage our people, technology and practices in the pursuit of 
exceptional client experiences. He is also responsible for oversight of 
CWB Wealth Management and Canadian Western Trust.

Darrell Jones 

Executive Vice President and Chief Information Officer

Darrell Jones is responsible for delivery of technology and information 
services across CWB. He is also responsible for leading the infrastructure 
management function across the enterprise.

Stephen Murphy

Executive Vice President, Banking

Stephen Murphy is responsible for all branch banking operations (which 
includes retail and commercial, equipment finance, real estate and 
specialized lending), as well as CWB Maxium, CWB Franchise Finance, 
National Leasing, and CWB Optimum Mortgage.

H. Bogie Ozdemir

Executive Vice President and Chief Risk Officer

Bogie Ozdemir is responsible for providing independent review and 
oversight of enterprise-wide risk management which includes credit 
risk, market risk, operational risk, and regulatory compliance risk, 
including privacy and anti-money laundering.

CWB Financial Group 2017 Annual Report

17

Management’s Discussion and Analysis (MD&A)

TABLE OF CONTENTS

18
BUSINESS PROFILE 
BALANCED GROWTH STRATEGY 
19
FISCAL 2017 STRATEGIC HIGHLIGHTS 19
20
FORWARD-LOOKING STATEMENTS 
20
TAXABLE EQUIVALENT BASIS (TEB) 
NON-IFRS MEASURES 
20
CWB FINANCIAL GROUP  

PERFORMANCE

OVERVIEW
NET INTEREST INCOME 
NON-INTEREST INCOME 
NON-INTEREST EXPENSES, EFFICIENCY 

AND OPERATING LEVERAGE 

ACQUISITION-RELATED FAIR VALUE 

CHANGES
INCOME TAXES 
COMPREHENSIVE INCOME 
CASH AND SECURITIES 

22
22
28
29

31

33
33 
34
34

35
LOANS
39
CREDIT QUALITY 
42
DEPOSITS AND FUNDING 
OTHER ASSETS AND OTHER LIABILITIES  43
44
LIQUIDITY MANAGEMENT 
CAPITAL MANAGEMENT 
46
FINANCIAL INSTRUMENTS AND  

OTHER INSTRUMENTS 
STRATEGIC TRANSACTIONS 
OFF-BALANCE SHEET  
SUMMARY OF QUARTERLY 

49 
50
51

RESULTS AND FOURTH QUARTER   51
51
52

QUARTERLY RESULTS 
FOURTH QUARTER OF 2017 
ACCOUNTING POLICIES 

AND ESTIMATES 

CRITICAL ACCOUNTING ESTIMATES 

53
53

CHANGES IN ACCOUNTING POLICIES 

AND FINANCIAL STATEMENT  
PRESENTATION

FUTURE CHANGES IN  

ACCOUNTING POLICIES 

RISK MANAGEMENT  
RISK MANAGEMENT OVERVIEW 
RISK UNIVERSE  
OTHER RISK FACTORS 
UPDATED SHARE INFORMATION 
CONTROLS AND PROCEDURES 

55

55
57
58
63 
75
76
76

BUSINESS PROFILE

Canadian Western Bank is the only Schedule 1 chartered bank in Canada 
with a clear focus to meet the unique financial needs of business 
owners. Together, Canadian Western Bank and its operating subsidiaries 
are known as CWB Financial Group (CWB). Operating from corporate 

headquarters in Edmonton, Alberta, with operations distributed across 
Canada, CWB delivers full-service business banking, personal banking, 
trust services and wealth management offerings specifically tailored for 
business owners, their employees and their families.

Business Line

Client Offering

Geographic Footprint

CWB Bank

Full-service banking for business owners, 
their employees and their families

CWB Real Estate and Specialized 
Lending

Commercial real estate activities and 
loans and leases to franchised hotels and 
restaurants

42 branches from Vancouver Island to Winnipeg, 
with growing digital capabilities to offer full-
service banking beyond CWB’s branch footprint; 
full-service online personal banking provided 
through Motive Financial in all provinces except 
Quebec

Real estate activity primarily in Western Canada 
with targeted participation in Ontario; CWB 
Franchise Finance activity in all provinces, with a 
head office in Montreal, Quebec 

National Leasing Group Inc.
(National Leasing)

Small- and mid-sized commercial 
equipment leases

All provinces with a head office in Winnipeg, 
Manitoba

CWB Equipment Finance

CWB Maxium Financial Inc.
(CWB Maxium)

CWB Optimum Mortgage
(CWB Optimum)

Larger-ticket standard industrial equipment 
loans and leases

Primarily in Western Canada with a growing 
presence in Ontario

Commercial loans, leases and structured 
financing

Primarily concentrated in Ontario, with a head 
office in Richmond Hill     

Residential mortgages sourced through an 
extensive network of mortgage brokers

Ontario, Western Canada and Atlantic Canada, 
with a head office in Edmonton, Alberta

Canadian Western Trust Company 
(CWT)

Personalized pension, trustee and custodial 
solutions for businesses and individuals

All provinces except Quebec, with a head office in 
Vancouver, BC

CWB Wealth Management Ltd. 
including McLean & Partners 
Wealth Management Ltd.
(McLean & Partners) and Canadian 
Western Financial Ltd. (CWF)

Comprehensive wealth advisory 
services, including discretionary wealth 
management primarily for high net-worth 
individuals, as well as third-party and 
proprietary funds offered with financial 
and investment planning advice

Primarily in Western Canada

p
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r
G

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18

CWB Financial Group 2017 Annual Report 
 
BALANCED GROWTH STRATEGY

Key strategic objectives defined within CWB’s Balanced Growth strategy 
include profitable full-service client growth with a focus on business 
owners, including further geographic and industry diversification; 
ongoing growth and diversification of funding sources; and, optimized 
capital management through transition to the Advanced Internal Ratings 
Based (AIRB) approach for capital and risk management. Over time, we 
believe continued execution of our Balanced Growth strategy will create 
the best full-service bank for business owners in Canada.

In support of this long-term objective, our strategic execution is focused 
to ensure CWB is the best choice for our clients, for our people and for 
our investors.

Our clients recognize CWB for our in-depth knowledge of targeted 
segments within Canada’s commercial banking industry, our unique 
brand of personal service, and our relationship-based approach.

FISCAL 2017 STRATEGIC HIGHLIGHTS

Table 1 – Execution of CWB’s Balanced Growth Strategy

We maintain a supportive environment for our people within a results-
oriented culture. We empower our people to deliver exceptional client 
experiences and accelerate growth of full-service client relationships.

Shareholders value CWB’s strong track record of high-quality balance 
sheet and dividend growth, conservative approach to risk management 
and consistent profitability.

The consolidated financial statements have been prepared in accordance 
with International Financial Reporting Standards (IFRS) and are presented 
in Canadian dollars.

The following pages contain management’s discussion of the financial 
performance of CWB and a summary of quarterly results. Additional 
information relating to CWB, including the Annual Information Form, is 
available on SEDAR at www.sedar.com and on CWB’s website at  
www.cwb.com.

Balanced Growth objective

Strategic execution during fiscal 2017

Full-service client growth with a focus on business owners, including 
further geographic and industry diversification 

Growth and diversification of  
funding sources

•  6% loan growth, including 11% growth outside of Alberta, with 
higher net interest margin and a normalized credit experience.

• 

• 

Increased proportion of loan portfolio outside of Western Canada to 
23% from 19%, including Ontario up to 19% from 15%.

Increased business diversification with 12% overall growth of 
general commercial loans, including 18% growth outside of Alberta. 

•  Further growth with increased geographic and industry 

diversification forthcoming through acquisition of approximately 
$900 million of assets concentrated outside of Western Canada, to 
close January 31, 2018.

•  Maintained stable balances of relationship-based, branch-raised 

demand and notice deposits. 

•  Continued to expand securitization capabilities with the addition of 
a second securitization funding partner and inaugural participation 
in the Canada Mortgage Bond (CMB) program.

•  Delivered a record year for funding through capital markets with 

total issuance of $950 million of Senior Deposit Notes through three 
successful transactions.

Optimized capital and risk management through transition to the 
Advanced Internal Ratings Based (AIRB) approach

•  On track for transition to the AIRB approach in 2020, subject to 

regulatory approval. 

Strategic Transactions

On October 30, 2017, CWB announced a definitive asset purchase 
agreement to acquire for cash approximately $900 million of equipment 
loans and leases, and general commercial lending assets. The loans and 
leases to be acquired are fully aligned with CWB’s Balanced Growth 
strategy, including strategic objectives for industry and geographic 
diversification. The portfolio is primarily comprised of assets concentrated 
within the transportation, construction and healthcare industries, with 
approximately three quarters of the exposures distributed outside 
of Western Canada. The transaction is expected to close on January 
31, 2018. CWB expects the transaction to be immediately accretive 
to earnings per common share and return on common shareholders’ 
equity, with positive contributions in fiscal 2018 to net interest margin 
and operating leverage. Management expects the acquired portfolio to 
contribute at least $0.10 of adjusted cash earnings per common share in 
both fiscal 2018 and 2019, while contributing to a slight increase in the 
provision for credit losses as a percentage of average loans. 

CWB’s common equity Tier 1 capital (CET1) ratio will remain in a very 
strong position upon closing, with approximately 30 basis points of 
existing CET1 capital to be deployed. Management expects to fund the 
portfolio primarily through its securitization facilities.

On August 16, 2017, CWB announced that CWT will focus its activities 
within business lines that are most aligned with the strategic objectives 
of CWB Financial Group, and will no longer offer self-directed account 
services to holders of exempt market securities. CWT appointed a 
successor trustee effective September 30, 2017. As a result of the 
agreement, CWB realized an after-tax gain on sale of $0.06 per share 
in 2017 and annual revenues from trust services are expected to be 
approximately $4 million lower next year. Approximately $71 million of 
branch-raised deposits and $1.3 billion of assets under administration 
transferred to the successor trustee on the closing date.

CWB Financial Group 2017 Annual Report

19

FORWARD-LOOKING STATEMENTS

TAXABLE EQUIVALENT BASIS (TEB)

From time to time, CWB makes written and verbal forward-looking 
statements. Statements of this type are included in the Annual Report 
and reports to shareholders and may be included in filings with Canadian 
securities regulators or in other communications such as press releases 
and corporate presentations. Forward-looking statements include, but 
are not limited to, statements about CWB’s objectives and strategies, 
targeted and expected financial results and the outlook for CWB’s 
businesses or for the Canadian economy. Forward-looking statements 
are typically identified by the words “believe”, “expect”, “anticipate”, 
“intend”, “estimate”, “may increase”, “may impact”, “goal”, “focus”, 
“potential”, “proposed” and other similar expressions, or future or 
conditional verbs such as “will”, “should”, “would” and “could”.

By their very nature, forward-looking statements involve numerous 
assumptions and are subject to inherent risks and uncertainties, which 
give rise to the possibility that management’s predictions, forecasts, 
projections, expectations and conclusions will not prove to be accurate, 
that its assumptions may not be correct and that its strategic goals will 
not be achieved.

A variety of factors, many of which are beyond CWB’s control, may cause 
actual results to differ materially from the expectations expressed in the 
forward-looking statements. These factors include, but are not limited 
to, general business and economic conditions in Canada, including the 
volatility and level of liquidity in financial markets, fluctuations in interest 
rates and currency values, the volatility and level of various commodity 
prices, changes in monetary policy, changes in economic and political 
conditions, legislative and regulatory developments, legal developments, 
the level of competition, the occurrence of natural catastrophes, changes 
in accounting standards and policies, the accuracy and completeness 
of information CWB receives about customers and counterparties, the 
ability to attract and retain key personnel, the ability to complete and 
integrate acquisitions, reliance on third parties to provide components of 
business infrastructure, changes in tax laws, technological developments, 
unexpected changes in consumer spending and saving habits, timely 
development and introduction of new products, and management’s 
ability to anticipate and manage the risks associated with these factors. 
It is important to note that the preceding list is not exhaustive of possible 
factors.

Additional information about these factors can be found in the Risk 
Management section of this Management’s Discussion and Analysis 
(MD&A). These and other factors should be considered carefully, and 
readers are cautioned not to place undue reliance on these forward-
looking statements as a number of important factors could cause CWB’s 
actual results to differ materially from the expectations expressed in such 
forward-looking statements. Unless required by securities law, CWB does 
not undertake to update any forward-looking statement, whether written 
or verbal, that may be made from time to time by it or on its behalf.

Assumptions about the performance of the Canadian economy over the 
forecast horizon and how it will affect CWB’s businesses are material 
factors considered when setting organizational objectives and targets. In 
determining expectations for economic growth, management primarily 
considers economic data and forecasts provided by the Canadian 
government and its agencies, as well as an average of certain private 
sector forecasts. These forecasts are subject to inherent risks and 
uncertainties that may be general or specific. Where relevant, material 
economic assumptions underlying forward-looking statements are 
disclosed within the Outlook sections of this MD&A.

20

Most banks analyze revenue on a taxable equivalent basis to permit 
uniform measurement and comparison of net interest income. Net 
interest income (as presented in the consolidated statements of income) 
includes tax-exempt income on certain securities. Since this income is 
not taxable, the rate of interest or dividends received is significantly 
lower than would apply to a loan or security of the same amount. The 
fiscal 2017 adjustment to taxable equivalent basis of $2.3 million (2016 
– $3.2 million) increases interest income and the provision for income 
taxes to what they would have been had the tax-exempt securities been 
taxed at the statutory rate. The taxable equivalent basis does not have 
a standardized meaning prescribed by IFRS and, therefore, may not be 
comparable to similar measures presented by other banks. Total revenues, 
net interest income and income taxes are discussed on a taxable 
equivalent basis throughout this MD&A.

NON-IFRS MEASURES

Taxable equivalent basis, adjusted cash earnings per common share, 
pre-tax, pre-provision earnings, return on common shareholders’ equity, 
adjusted return on common shareholders’ equity, return on assets, 
efficiency ratio, net interest margin, common equity Tier 1, Tier 1 and 
total capital adequacy ratios, operating leverage, common share dividend 
payout ratio and average balances do not have standardized meanings 
prescribed by IFRS and therefore may not be comparable to similar 
measures presented by other financial institutions. The non-IFRS measures 
used in this MD&A are calculated as follows:

•  Taxable equivalent basis – described above.
•  Pre-tax, pre-provision income – total revenue (teb) less non-interest 
expenses, excluding the pre-tax amortization of acquisition-related 
intangible assets (see Table 3).

•  Adjusted cash earnings per common share – diluted earnings per 
common share excluding the amortization of acquisition-related 
intangible assets and contingent consideration fair value changes, net 
of tax. Excluded items are not considered to be indicative of ongoing 
business performance.

•  Return on common shareholders’ equity – common shareholders’ net 

income divided by average common shareholders’ equity.
•  Adjusted return on common shareholders’ equity – common 

shareholders’ net income excluding the amortization of acquisition-
related intangible assets and contingent consideration fair value 
changes, net of tax (see Table 2), divided by average common 
shareholders’ equity.

•  Return on assets – common shareholders’ net income divided by 

average total assets.

•  Efficiency ratio – non-interest expenses, excluding the pre-tax 

amortization of acquisition-related intangible assets (see Table 2), 
divided by total revenues.

•  Net interest margin – net interest income divided by average total 

assets.

•  Basel III common equity Tier 1, Tier 1 and total capital ratios under 
the Standardized approach for calculating risk-weighted assets – in 
accordance with guidelines issued by Office of the Superintendent of 
Financial Institutions Canada (OSFI).

•  Operating leverage – total revenue (teb) growth over the past twelve 

months, less non-interest expense growth over the past twelve 
months, excluding the pre-tax amortization of acquisition-related 
intangible assets.

•  Common share dividend payout ratio – common share dividends 

declared during year divided by common shareholders’ net income.

•  Average balances – average daily balances.
•  References to core common shareholders’ net income, core pre-

tax, pre-provision income (teb), and total revenues (teb) from core 
operations exclude divestiture gains recorded in fiscal 2015.

CWB Financial Group 2017 Annual ReportTable 2 – Adjusted Financial Measures 
($ thousands)

Non-interest expenses

Adjustments (pre-tax):

   Amortization of acquisition-related intangible assets

Adjusted non-interest expenses

Common shareholders' net income

Adjustments (after-tax):

Acquisition-related fair value changes

Amortization of acquisition-related intangible assets

Adjusted common shareholders' net income

Table 3 – Pre-tax, Pre-provision (PTPP) Income  
($ thousands)

Total revenue (teb)

Less:

Adjusted non-interest expenses (see Table 2)

Pre-tax, pre-provision income

2017

2016

$          345,466 

$          313,647 

              (7,560)

              (6,354)

$          337,906 

$          307,293 

$          214,277 

$          177,761 

             13,402 

               5,775 

               5,572 

               4,682 

$          233,251 

$          188,218 

2017

2016

$ 

      728,897  $ 

      661,136 

          337,906 

          307,293 

$ 

      390,991  $ 

      353,843 

CWB Financial Group 2017 Annual Report

21

CWB FINANCIAL GROUP PERFORMANCE

OVERVIEW

Highlights of 2017 (compared to 2016)

•  Very strong operating performance with common shareholders’ 

•  Gross impaired loans represented 0.72% of total loans, compared 

to 0.58% last year.

•  Very strong Basel III regulatory capital ratios under the 

Standardized approach for calculating risk-weighted assets of 
9.5% common equity Tier 1 (CET1), 10.8% Tier 1 and 12.5% 
Total capital.

•  Significant progress toward transition to the Advanced Internal 

Ratings Based (AIRB) approach for capital and risk management, 
with application for regulatory approval anticipated by the end of 
fiscal 2019. 

• 

Increased CWB’s annual common share dividend for the 25th 
consecutive year.

•  Announced an agreement to acquire for cash, on January 31, 

2018, approximately $900 million of equipment loans and leases, 
and general commercial lending assets.

net income of $214 million, up 21%, and record core pre-tax, pre-
provision income (teb) of $391 million, up 10%.

•  Diluted and adjusted cash earnings per common share of $2.42 

and $2.63, up 14% and 16%, respectively.

•  Record total revenue (teb) from core operations of $729 million, 
up 10%, including 10% growth of net interest income (teb) and 
16% higher non-interest income.

•  The gain on sale related to the appointment of a successor trustee 
for CWT’s exempt market securities business contributed $0.06 to 
2017 adjusted cash earnings per common share. 

•  Net interest margin of 2.57%, up 14 basis points, with sequential 

increases in every quarter.

•  Provision for credit losses as a percentage of average loans of 23 

basis points, down from 38 basis points.

•  Positive operating leverage of 0.3%.

•  Loan growth of 6%, with 11% growth outside of Alberta and 

18% growth of non-Alberta general commercial loans.

•  Strong execution of CWB’s funding diversification strategy, 
including record issuance of senior deposit notes in capital 
markets, growth of securitization capabilities, and stable branch-
raised deposits.

22

CWB Financial Group 2017 Annual ReportTable 4 – Select Annual Financial Information(1)  
($ thousands, except per share amounts)

Key Performance Indicators (Continuing Operations)(2)

Total revenues (teb)

Total revenues

Pre-tax, pre-provision income (teb)

Common shareholders' net income

Earnings per share

Basic

Diluted

Adjusted cash

2017 

2016 

2015 

$

%

Change from 2016

$         728,897 

$           661,136 

$           617,000 

$             67,761                      10 %

           726,635 

                  657,896 

                  611,420 

                68,739                      10 

           390,991 

                  353,843 

                328,059 

                 37,148                      10 

           214,277 

                    177,761 

                208,064 

                 36,516                      21 

                  2.43 

                            2.13 

                         2.59 

                      0.30                      14 

                  2.42 

                            2.13 

                         2.59 

                      0.29                      14 

                  2.63 

                           2.26 

                         2.63 

                      0.37                      16 

Return on common shareholders' equity

               10.1 %                          9.3 %                     12.4 %

                   80  bp(3)

Adjusted return on common shareholders' equity

               11.0 

                         9.9 

                    12.6 

                  0.85 

                           0.73 

                         0.97 

                  46.4 

                           46.5 

                         46.8 

                  46.5 

                           46.7 

                         47.3 

                  2.57 

                           2.43 

                         2.56 

                  2.56 

                            2.41 

                         2.53 

                    0.3 

                              0.8 

                          (5.0)

                 110 

                    12 

                 (10)

                 (20)

                    14 

                    15 

                 (50)

Return on assets

Efficiency ratio (teb)(4)

Efficiency ratio(4)

Net interest margin (teb)

Net interest margin

Operating leverage

Provision for credit losses as a 

percentage of average loans

                  0.23 

                           0.38 

                          0.17 

                 (15)

Key Performance Indicators (Combined Operations)(2)

Common shareholders' net income

$           214,277 

$              177,761 

$ 

319,701 

$ 

36,516                      21 %

Earnings per share

Basic

Diluted

Adjusted cash

                  2.43 

                            2.13 

                         3.97 

                      0.30                      14 

                  2.42 

                            2.13 

                         3.97 

                      0.29                      14 

                  2.63 

                           2.26 

                         4.01 

                      0.37                     16 

Return on common shareholders' equity

               10.1 %                          9.3 %                     19.1%

Adjusted return on common shareholders' equity

               11.0 

                         9.9 

                    19.3 

Return on assets

                  0.85 

                           0.73 

                         1.48 

                    80  bp(3)

                 110 

                   12 

Key Performance Indicators (Discontinued Operations)(2)

Common shareholders' net income

$                     -   

$                                 -   

$                 111,637 

$                          -                           - %

Earnings per share

Basic

Diluted

Adjusted cash

Other Financial Information 

Total assets

Dividends per common share

                      -   

                                 -   

                          1.38 

                            -                           - 

                      -   

                                 -   

                          1.38 

                            -                           - 

                      -   

                                 -   

                          1.38 

                            -                           - 

$   26,447,453 

$     25,222,549 

$     22,838,527 

$       1,224,904                         5 %

                  0.93 

                           0.92 

                         0.86 

                       0.01                          1 

(1)   See page 20 for a discussion of teb and non-IFRS measures.
(2)  On May 1, 2015, CWB sold its property and casualty insurance subsidiary and stock transfer business. Revenues, expenses and gains on sale associated with the businesses sold are defined and classified on the consolidated  

statements of income in 2015 as “Discontinued Operations”. The remaining operations are defined as “Continuing Operations”, and the total Continuing Operations and Discontinued Operations are defined as “Combined   
Operations”. Total revenues from Combined Operations include $107.8 million of divestiture gains in 2015. Return on shareholders’ equity reflects equity from Combined Operations. All other measures reflect either Continuing or  
Combined Operations as indicated.

(3)  bp – basis points.
(4)  A decrease in the ratio reflects improved efficiency, while an increase reflects deterioration.

CWB Financial Group 2017 Annual Report

23

 
 
 
 
Summary of Operations

Fiscal 2017 was a very strong year for CWB, both in terms of strategic 
execution and financial performance. In respect to execution of CWB’s 
Balanced Growth strategy, CWB expanded its geographic footprint, 
delivered increased industry diversification with a continued focus on 
business owners, and made significant progress toward the upcoming 
transition to the Advanced Internal Ratings Based (AIRB) approach for risk 
and capital management. Highlights of financial performance included 
record total revenues (teb) from core operations and record core pre-tax, 
pre-provision income (teb), higher net interest margin in every quarter, 
positive operating leverage, strong credit quality, and the 25th consecutive 
annual increase to CWB’s common share dividend. CWB closed the year 
with the announcement of a highly strategic and accretive acquisition 
of equipment loans and leases, and general commercial lending assets, 
while maintaining a very strong common equity Tier 1 (CET1) capital 
ratio.

CWB recorded double-digit percentage growth in several key financial 
metrics: record total revenue (teb) from core operations of $729 million 
increased 10%; record core pre-tax, pre-provision income (teb) of $391 
million was up 10%; and, common shareholders’ net income of $214 
million was 21% higher. Very strong earnings growth resulted from both 
the increase in total revenue (teb) and a normalized provision for credit 
losses.

Net interest income (teb) of $645 million was up 10% from 2016, 
reflecting the combined positive impact of 6% loan growth and a 14 
basis point increase in net interest margin (teb) to 2.57%. The significant 
improvement in net interest margin (teb) resulted from a number of 
factors including higher asset yields, favourable changes in funding mix, 
and favourable changes in asset mix, partially offset by incrementally 
higher funding costs.

Non-interest income of $84 million increased 16% ($12 million), primarily 
due to net gains on securities of $1 million compared to net losses of $3 
million last year, higher credit related fees, the CWT-related gain on sale 
within ‘other’ non-interest income, and higher wealth management fees.

The annual provision for credit losses as a percentage of average loans 
was 23 basis points. This is consistent with CWB’s traditional range of 
18 – 23 basis points, and slightly better than management's previously 
stated expectation for the full-year provision to fall in a range between 25 
and 35 basis points. The annual provision last year was abnormally high 
at 38 basis points due to the impact of energy-related losses.

These factors were partially offset within common shareholders’ net 
income by 10% ($32 million) higher non-interest expenses, a $10 million 
increase in acquisition-related fair value changes reflecting a full year 
of strong performance from CWB Maxium, compared to only a portion 
of last year, and a $4 million increase in preferred share dividends. The 
increase in non-interest expenses reflects an 8% ($16 million) increase 
in salaries and benefits, 15% ($9 million) higher ‘other’ expenses, and 
a 15% ($8 million) increase in costs related to premises and equipment. 
Of note, the addition of CWB Maxium and CWB Franchise Finance, 
both acquired in 2016, contributed approximately 35% of the increase 
in salaries and benefits, with the remainder attributed to annual salary 
increases and additional staff to support business growth. Also of note, 
premises and equipment expenses include costs associated with the new 
core banking system beginning in the third quarter last year. 

Diluted earnings per common share of $2.42 and adjusted cash earnings 
per common share of $2.63 were up 14% and 16%, respectively. The 
CWT-related gain on sale contributed $0.06 to adjusted cash earnings per 
common share.

24

Adjusted return on common shareholders’ equity (ROE) of 11% increased 
110 basis points from last year. This was primarily driven by very strong 
growth of common shareholders’ net income, reflecting both strong 
business growth and the impact of energy-related provisions last year. 
These factors were partially offset by the impact of common shares 
issued in the third quarter of 2016. Total cash dividends paid to common 
shareholders of $0.93 per share increased 1% ($0.01), resulting in CWB's 
25th consecutive annual dividend increase. The dividend payout ratio was 
38% of total common shareholders’ net income in fiscal 2017, down 
from 43% last year.

Total assets increased 5% to reach $26,447 million. Total loans, including 
the allowance for credit losses, of $23,229 million increased 6%. 
Excluding CWB’s Alberta portfolio, where growth has been constrained 
by the lagging impacts of the 2015 – 2016 regional recession, overall 
loan growth was 11%. Loan growth was consistent with CWB’s 
Balanced Growth strategy, including strategic objectives to achieve a 
more balanced geographic footprint and further industry diversification 
with a continued focus on business owners. Ontario continued to lead 
loan growth by province and now accounts for 19% of CWB’s total loan 
portfolio, up from 15% last year. This result was underpinned by strong 
performance from CWB’s businesses that have a national footprint, 
including CWB Maxium, CWB Optimum, CWB Franchise Finance and 
National Leasing. Annual growth within the strategically targeted general 
commercial category was 12% overall, and 18% outside of Alberta. This 
portfolio now represents 27% of CWB’s overall portfolio, compared to 
26% in 2016.

Total deposits of $21,903 million were up 3%. Relationship-based 
branch-raised funding increased 2% from last year, including a relatively 
stable balance of lower-cost demand and notice deposits. Of note, the 
average balance of branch-raised deposits on a full-year basis was up 7% 
compared to 2016, including the impact of $71 million of branch-raised 
deposits transferred to the successor trustee for CWT’s accounts holding 
exempt market securities. Branch-raised deposits represented 54% of 
total deposits at October 31, 2017, compared to 55% last year. Demand 
and notice deposits comprised 35% of total deposits, compared to 36% 
in 2016. The proportion of funding represented by term deposits raised 
through the broker market was unchanged at 36%.

CWB delivered strong execution against its funding diversification 
strategy. For example, CWB established a new record for funding through 
capital markets in fiscal 2017, with total senior deposit note issuance 
of $950 million across three successful transactions. The proportion 
of deposits raised through the capital markets increased to 10% of 
total funding at year end, compared to 9% in the prior year. CWB also 
increased the use of securitization funding through the addition of a 
second securitization partner, continued participation in the National 
Housing Act Mortgage Backed Securities (NHA MBS) program, and 
inaugural participation in the Canada Mortgage Bond (CMB) program.  

The maintenance of solid capital levels is fundamental to CWB’s 
objectives to effectively manage risks and support strong growth. CWB’s 
Basel III common equity Tier 1 (CET1) at October 31, 2017 of 9.5% was 
very strong. Including CWB’s Tier 1 and total capital ratios of 10.8% 
and 12.5%, respectively, all capital ratios were above both internal and 
regulatory minimums. OSFI’s minimum Basel III regulatory capital ratios 
for CWB, which include a 250-basis point capital conservation buffer, 
are 7.0% CET1, 8.5% Tier 1, and 10.5% total capital. The increase in 
CWB’s CET1 capital ratio from 9.2% last year was primarily driven by 
strong earnings growth. At 8.3%, the Basel III leverage ratio remains very 
conservative.

CWB Financial Group 2017 Annual ReportOngoing business transformation initiatives to enhance CWB’s client experience and support development of full-
service client relationships

Implementation of CWB’s new banking system in 2016 has enabled 
progress toward enhanced client experiences through further 
development of targeted products and services. For example, this 
year CWB improved clients’ online wire transfer experience, expanded 
desktop foreign exchange capabilities and introduced CWB PayHQ, a 
fully integrated, omni-channel payment technology platform, all through 
strategic external partnerships. Planned delivery of remote deposit 
capture technology early in calendar 2018 is also on track, which will 
enable clients to make deposits anywhere, any time. These enhancements 
will complement the forthcoming introduction of next generation online 
banking tools for businesses, which will allow clients to house their 
business and personal banking on a common platform. 

Management also executed a strategic realignment of reporting 
structures to better address the needs of targeted business owner clients. 
The realignment created a new ‘centre of excellence’ for commercial 
real estate and specialized lending, and integrated CWB’s vendor-
focused equipment lending operations within National Leasing. CWB’s 
new ‘centre of excellence’ will specialize in working with commercial 
real estate, corporate lending and franchise finance clients with similar 
needs, often related to large, complex, syndicated lending opportunities. 
The new structure is also expected to permit regional branch leadership 
to focus on growth of targeted mid-market, full-service commercial 
relationships and deliver on CWB’s unique client value proposition. Two 
new senior leadership roles for brand development, and marketing and 
sales effectiveness were also created as part of the realignment. The focus 
of these roles is to contribute to more effective, central support for CWB’s 
frontline teams. 

Ongoing growth and development of CWB’s wealth management 
offering is also a key area of focus. A key goal is for CWB Wealth 
Management to be seen as a trusted source of specialized wealth 
management expertise for business owners and their families. Looking 
forward, management will continue with efforts to enhance CWB’s 
offering of proprietary wealth management solutions, and increase the 
effectiveness of related business development activities across business 
lines. 

Management’s business transformation and process improvement 
efforts are also focused to improve key credit processes to enchance 
CWB’s overall client experience and established sources of competitive 
advantage. Related initiatives undertaken in 2017 and continuing 
into the new fiscal year will realign CWB’s credit support structure to 
improve focus and efficiency through standardized processes, clear 
accountabilities, and effective leverage of CWB’s investment in industry-
leading technology.   

Management expects these product improvements, structural 
realignments and process improvements to position branch-based teams 
to more effectively demonstrate CWB’s unique brand of personal service 
and relationship-based approach. Taken together, these are key steps 
to enhance CWB’s full-service banking experience for business owners. 
Management expects these initiatives to support development of broader, 
multi-product client relationships, including ongoing loan growth and 
accelerated growth of branch-raised deposits.

Ongoing enhancements to CWB’s employee experience to be seen as the best choice for top talent

CWB’s future success will depend on strong collaboration between 
engaged, well-trained and empowered teams. To support this capability, 
CWB made significant progress this year toward implementation of 
a contemporary Human Resources Information System (HRIS). With 
full implementation planned for 2018, CWB’s HRIS will streamline 
decision-making capabilities for strategic people-related processes and 
information. 

This year CWB also completed a broad-based compensation review 
with the assistance of external compensation consultants to assess the 
market competitiveness of CWB’s compensation. Where appropriate, 
adjustments were made for employees whose compensation was not 
market aligned. In addition, CWB held its inaugural group-wide Ethics 
Week campaign, and inaugurated a Week of Caring initiative to support 
community investment. Approximately 600 employees participated in the 
latter event, contributing more than 1,500 volunteer hours and raising 
$320,000 for United Way locations across Western Canada.

CWB’s Award of Excellence program was expanded in 2017 to include 
more frequent recognition on a quarterly basis. Pillars of Excellence 
Awards are a nomination-based program to recognize the importance 
of employee contributions, award high-quality employee performance, 
and to motivate employees to achieve excellence. The Pillars of Excellence 
Awards recognize team-focused individuals who have gone "above and 
beyond" in contributing to key strategic objectives, and who actively 
display the qualities for which CWB is known. 

Management will continue to invest in improved people-related 
infrastructure and processes to support CWB’s objective to be seen as the 
best choice for top talent, and to support a collaborative, performance-
based environment that is fair, fun, progressive, diverse and opportunity-
rich. 

CWB Financial Group 2017 Annual Report

25

Medium-term Performance Target Ranges

CWB’s medium-term performance target ranges are unchanged 
from last year. Targets reflect key areas of shareholder value, the 
objectives embedded within CWB’s Balanced Growth strategy and 

a time horizon consistent with the longer-term interests of CWB 
shareholders. Target ranges for key financial metrics over a three- to 
five-year time horizon are presented in the following table:

Table 5 – Medium-term Performance Target Ranges

Adjusted cash earnings per 
common share growth

Adjusted return on common 
shareholders’ equity

Operating leverage

Common equity Tier 1 capital ratio under the 
Standardized approach

Common share dividend payout ratio

(1)  See page 20 for definitions and discussions of non-IFRS measures.

Medium-term 
Performance 
Target Ranges(1)

Fiscal 2017 Performance

7 - 12% Exceeded target at 16%.

12 - 15% Delivered 11.0%, with significant improvement from 9.9% in 2016.

Positive

Met target at positive 0.3%.

Strong

Exceeded target with a very strong ratio of 9.5%.

~30%

Delivered 38%, with an annual common share dividend increase for the 
25th consecutive  year.

Medium-term performance target ranges are based on expectations 
for moderate economic growth and a relatively stable interest rate 
environment in Canada over the three- to five-year forecast horizon. 
Achievement of overall financial results within these target ranges 
will be largely driven by CWB’s commitment to continue to deliver 

ongoing profitable client relationship growth with further geographic 
and industry diversification, further optimization of CWB’s funding 
mix, strong credit quality, effective expense management in 
consideration of revenue growth opportunities, and prudent capital 
management.

Outlook

Over a three- to five-year timeframe, management expects financial 
performance to reflect ongoing strong execution of CWB’s Balanced 
Growth strategy and to be relatively consistent with its medium-
term targets. Results are expected to benefit from an expanding 
geographic footprint with increased business diversification; success 
in key strategic initiatives to enhance client experiences, build core 
funding sources, and leverage current and future investment in 
technology; and CWB’s planned transition to the AIRB methodology 
for capital and risk management.

Profitable loan growth with continued strategic 
diversification and ongoing growth and 
diversification of funding sources

CWB remains committed to delivering double-digit annual loan 
growth whenever prudent, with a continued focus on secured loans 
that offer an appropriate return and acceptable risk profile. Loan 
growth accelerated in the second half of fiscal 2017 to a double-digit 
pace outside of the provinces most affected by the 2015 – 2016 
regional recession, and management expects this trend to continue 
into 2018. Business opportunities within Alberta and Saskatchewan 
are expected to gain momentum as these provincial economies 
continue to recover. 

CWB’s pipeline of new organic growth opportunities across 
all provinces continues to expand. In addition, the portfolio of 
equipment loans and leases, and general commercial lending assets 
to be acquired on January 31, 2018, is expected to support continued 
progress toward strategic objectives for geographic and industry 
diversification, and provide CWB with valuable prospects to pursue 
future growth. The balance of loans and leases to be acquired at 
closing is expected to be approximately $900 million. 

With approximately three quarters of the portfolio originated 
outside of Western Canada, this acquisition will move CWB toward 
its strategic goal for Ontario exposures to represent a third of the 
overall portfolio. From an industry perspective, the portfolio is 
primarily comprised of assets concentrated within the transportation, 
construction and healthcare industries, with yields and security types 
generally comparable to CWB’s existing exposures within these 
industries. Related prospecting activity will primarily leverage CWB’s 
well-established specialization in equipment financing and leasing. 
Management expects strong financial contributions from these assets 
to contribute to performance against our medium-term performance 
targets. In view of the acquired portfolio’s relatively short duration, 
CWB is working to quickly identify and execute on high-quality 
retention and renewal opportunities consistent with management’s 
risk appetite. However, some degree of portfolio run-off in respect to 
these assets is expected in the near term.

In respect to housing-related growth opportunities, revisions to OSFI’s 
Guideline B-20, Residential Mortgage Underwriting Practices and 
Procedures (B-20) could serve to curtail market activity and reduce 
the pace of home price increases across the country. In particular, 
the 200 basis point qualifying stress test and limits on co-lending 
arrangements could make it more difficult for certain prospective 
buyers to qualify for uninsured mortgages, and have a negative 
impact on originations within CWB Optimum; however, the changes 
may also result in increased renewals with existing borrowers, as well 
as incremental lending opportunities within the alternative mortgage 
space as all federally-regulated mortgage lenders are affected 
by revisions to the guideline. Notwithstanding these somewhat 
offsetting factors, management expects the growth rate for CWB 
Optimum to more closely resemble overall growth across the rest 
of the loan portfolio going forward. This includes the expected 

26

CWB Financial Group 2017 Annual Reportmoderating impact of changes to Guideline B-20, as well as CWB’s 
overall risk appetite for Alt-A mortgages as a proportion of total 
loans. CWB does not expect changes to Guideline B-20 to have a 
material impact on growth opportunities within its real estate project 

lending portfolio.

CWB’s strategic focus to grow and diversify funding sources will 
continue, including a goal to increase relationship-based branch-
raised deposits with particular emphasis on demand and notice 
deposits. This funding segment is typically lower cost and provides 
associated transactional fee income. Continued growth in the 
proportion of branch-raised funding is also a key strategic objective 
because it reflects success in strengthening targeted full-service client 
relationships. The capabilities of CWB’s new core banking system will 
support various growth initiatives related to branch-raised funding 
over the medium term. Continued development of new and more 
effective products, along with an ongoing strategic focus on business 
transformation and process improvement, are expected to enhance 
CWB’s client experience and strengthen CWB’s competitive position. 
CWB’s growing market presence to support strong performance 
against these goals will include further development of digital 
banking capabilities and may also include periodic expansion of full-
service branches.   

Continued diversification of funding sources is also expected to 
include increased utilization of both debt capital markets and 
CWB’s growing securitization capabilities. CWB added a second 
securitization funding partner in 2017, continued securitization of 
residential mortgages through the National Housing Administration 
Mortgage Backed Security (NHA MBS) program, and initiated 
participation in the Canada Mortgage Bonds (CMB) program this 
year. Participation through each of these channels is expected to 
increase over the medium term.

Incrementally higher net interest margin

CWB’s Balanced Growth strategy targets growth of lower-cost 
funding sources along with selective, geographically diversified loan 
growth in higher yielding portfolios with an acceptable risk profile. 
Acceleration of loan growth in 2018 may require increased utilization 
of the relatively higher-cost broker deposit funding channel, and 
management may periodically hold higher average balances of 
cash and securities with a lower average yield in the event of 
macroeconomic or financial market volatility, as well as in preparation 
for expected maturities. Competitive pressure on loan yields is 
expected to remain apparent, and deposit costs are expected to 
move incrementally higher in 2018, due to both competitive factors 
and expectations for a lagged impact from the Bank of Canada’s 
rate increases in 2017. However, the combined positive impact of 
successful strategic execution, including the expected contributions 
of assets to be acquired at the end of the first quarter, and the higher 
interest rate environment is expected to support incrementally higher 
net interest margin in fiscal 2018 compared to the prior year.

Strong credit quality

Overall credit quality is expected to reflect CWB’s secured lending 
business model, disciplined underwriting practices and proactive loan 
management. Partially due to the lagging impacts of the regional 
2015 – 2016 recession, management expects periodic further 
increases in the balance of impaired loans across the portfolio; 
however, the trend in balances of loans classified as past due but not 
impaired improved late in fiscal 2017, supporting a more positive 
outlook. Material credit impacts related to the small balance of 
remaining oil and gas loans are not expected. Gross impaired loans 
within CWB Optimum may increase in the event of a material 

correction of residential home prices. Loss rates on current and future 
impaired loans are expected to be low, reflecting the combined 
positive impact of CWB’s disciplined underwriting, secured lending 
practices, and proactive account management. This expectation 
is consistent with CWB’s prior experience, where write-offs have 
typically been low as a percentage of impairments. Management 
remains confident in the strength, diversity and underwriting 
structure of the overall loan portfolio and lending exposures continue 
to be closely monitored. CWB continues to carefully monitor the 
entire portfolio for signs of weakness. The fiscal 2018 provision 
for credit losses as a percentage of average loans is expected to be 
relatively consistent with 2017.

Based on the results of stress tests simulating severe economic 
conditions across CWB’s geographic footprint over a multi-year time 
frame, including consideration for the impact of a severe housing 
market correction, management is confident CWB will continue to 
deliver positive earnings for shareholders while maintaining financial 
stability and a strong capital position. Stress test assumptions include 
severe credit losses, a persistent low interest rate environment and 
significantly slower loan growth to reflect lower assumed levels of 
economic activity, as well as increased competition for deposits and 
much higher levels of gross impaired loans that could combine to 
result in significant compression of net interest margin.

Efficient operations and operating leverage

A key priority for CWB is to deliver consistent increases in adjusted 
cash earnings per share through business growth and strategic 
investment while maintaining effective control of costs. Realignment 
of CWB’s credit support structure is expected to improve efficiency 
over the medium term through development of standardized 
processes and effective leverage of CWB’s investment in industry-
leading technology. CWB’s ongoing targeted investment in people, 
technology and infrastructure is expected to contribute to long-
term shareholder value through improved financial performance in 
future periods. In view of the level of necessary future investment 
to facilitate ongoing business transformation in support of CWB’s 
Balanced Growth strategy, management expects CWB’s efficiency 
ratio to fluctuate within a relatively narrow range around 46% over 
the near term. Management is committed to disciplined control of 
all discretionary expenses, and expects to deliver positive operating 
leverage over the medium-term.

Prudent capital management and dividends

With a very strong capital position under the more conservative 
Standardized approach for calculating risk-weighted assets, CWB is 
well positioned to create value for shareholders through a range of 
capital deployment options consistent with management’s Balanced 
Growth strategy. Ongoing support and development of each of 
CWB’s core businesses will remain a key priority, and management 
will continue to evaluate potential strategic acquisitions.

Management expects CWB to deploy approximately 30 basis points 
of CET1 capital to close the acquisition of approximately $900 million 
of equipment loans and leases, and general commercial lending 
assets on January 31, 2018. 

A normal course issuer bid (NCIB) authorizing CWB to purchase for 
cancellation prior to September 30, 2018, up to 1,767,000 common 
shares is in place. Management may choose to activate the NCIB in 
fiscal 2018 should the appropriate circumstances become apparent.

CWB Financial Group 2017 Annual Report

27

Common share dividend increases are evaluated every quarter 
against the dividend payout ratio target of approximately 30% of 
common shareholders’ net income, as well as capital requirements 
under the Standardized approach to support ongoing strong and 
balanced asset growth.

Further guidance related to management’s expectations for specific 
measures of financial performance, as well as related risk factors, is 
provided within the Outlook sections of this MD&A.

NET INTEREST INCOME

Net interest income is the difference between interest and dividends earned on assets, and interest paid on deposits and other liabilities, including debt. 
Net interest margin is net interest income as a percentage of average total assets.

Highlights of 2017

•  Strong 10% growth of net interest income (teb) to a record 
$644.7 million, reflecting 6% loan growth and significant 
improvement in net interest margin (teb).

•  Net interest margin (teb) of 2.57% increased 14 basis points from 
2016, with sequential improvement in each quarter. Significant 
improvement in this key metric resulted from a number of factors 
including higher asset yields, favourable changes in funding 
mix, and favourable changes in asset mix, partially offset by 
incrementally higher funding costs.

•  Higher asset yields reflect both the impact of Bank of Canada rate 
increases in July and September, and increased prepayment fees.

•  Favourable changes in funding mix reflect strong strategic 

execution, including the combined positive impact of 7% higher 
average balances of branch-raised deposits, stable average 
balances of deposits sourced through the broker market, and 
redemption of higher-cost capital markets funding instruments.

•  Favourable changes in asset mix also reflect strong strategic 

execution with increased contributions from the relatively higher-
yielding CWB Maxium and  CWB  Franchise Finance portfolios and 
lower average balances of cash and securities.

• 

Incorporating the impact on both asset yields and deposit costs, 
the Bank of Canada rate increases contributed approximately two 
basis points to the total increase of 14 basis points.

Table 6 - Net Interest Income (teb)(1)
($ thousands)

2017

2016

Average
Balance Mix

Interest

Interest
Rate

Average
Balance

Mix

Interest

Interest 
Rate

$      2,443,633 

    10 % $ 

      35,458 

1.44 % $      2,719,327 

    11 % $ 

      36,352 

1.34 %

Assets
Cash, securities and deposits with
regulated financial institutions

Securities purchased under 

resale agreements

           25,300 

      - 

             138 

0.54 

         131,891 

      1 

             620 

0.47 

Loans

Personal
Business

Total interest bearing assets
Other assets
Total Assets

Liabilities
Deposits

Personal
Business and government

       4,373,295 
     17,803,589 
     22,176,884 
     24,645,817 
         479,376 
$    25,125,193 

    17 
    71 
    88 
    98 
      2 
  100 % $ 

       164,816 
       829,134 
       993,950 
    1,029,546 
                  - 
  1,029,546 

       3,659,510 
3.77 
     17,264,663 
4.66 
     20,942,173 
4.48 
     23,775,391 
4.18 
0.00 
         424,060 
4.10 % $    24,199,451 

    15 
    71 
    86 
    98 
      2 
  100 % $ 

       141,277 
       786,980 
       928,257 
       965,229 
                  - 
    965,229 

$    13,006,738 
       7,949,443 
     20,956,181 

    52 % $ 
    31 
    83 

    236,274 
       119,002 
       355,276 

1.82 % $    12,489,741 
       7,955,410 
1.50 
     20,445,151 
1.70 

    52 % $ 
    33 
    85 

    231,429 
       114,895 
       346,324 

Securities sold under

repurchase agreements

Other liabilities
Debt
Shareholders' equity
Non-controlling interests
Total Liabilities and Equity
Total Assets/Net Interest Income

           42,775 
         456,340 
       1,279,283 
       2,389,701 
                913 
$    25,125,193 
$    25,125,193 

      - 
      2 
      5 
    10 
      - 
  100 % $ 
$ 

             245 
                  - 
         29,373 
                  - 
                  - 
    384,894 
    644,652 

           44,504 
0.57 
         375,379 
0.00 
       1,226,192 
2.30 
       2,107,633 
0.00 
0.00 
                592 
1.53 % $    24,199,451 
2.57 % $    24,199,451 

      - 
      2 
      5 
      8 
      - 
  100 % $ 
$ 

             174 
                  - 
         30,267 
                  - 
                  - 
    376,765 
    588,464 

3.86 
4.56 
4.44 
4.06 
0.00 
3.99 %

1.85 %
1.46 
1.70 

0.39 
0.00 
2.47 
0.00 
0.00 
1.56 %
2.43 %

(1)   See page 20 for a discussion of teb and other non-IFRS measures.

28

CWB Financial Group 2017 Annual ReportNet interest income (teb) increased 10% to a record $644.7 million. 
Strong growth was primarily driven by the 4% increase in average 
interest earning assets and 14 basis point increase in net interest margin 
(teb) to 2.57%.

The yield on CWB’s average interest-earnings assets increased 12 basis 
points to 4.18% in 2017 as a result of a number of factors, including: 
increased contributions from the relatively higher-yielding CWB Maxium 
and CWB Franchise Finance portfolios, a higher interest rate environment 
following increases in the Bank of Canada’s overnight rate in July and 
September, increased prepayment fees, and the impact of pricing 
discipline across the portfolio. The yield on average personal loans was 
down nine basis points from 2016, primarily reflecting the full-year 
impact of CWB's NHA MBS- and CMB-related liquidity and funding 
inititatives.

The yield on average cash, securities and deposits with regulated financial 
institutions was up 10 basis points from last year, reflecting the higher 
interest rate environment and steeper yield curve.

Average deposit costs were unchanged from last year and the overall cost 
of average interest-bearing liabilities and equity fell three basis points to 
1.53%. The cost of personal deposits was slightly lower with favourable 
changes in product mix driven by execution of CWB’s Balanced Growth 
strategy. While business deposit costs increased slightly, mainly due to 
competitive factors, these deposits comprised a lower portion of overall 
interest-bearing liabilities and equity. Debt-related costs were 17 basis 
points lower with redemption of relatively higher-cost subordinated 
debentures.

Outlook for Net Interest Income and Net Interest Margin

CWB’s Balanced Growth strategy targets growth of lower-cost 
funding sources along with selective, geographically diversified loan 
growth in higher yielding portfolios with an acceptable risk profile. 
Acceleration of loan growth in 2018 may require increased utilization 
of the relatively higher-cost broker deposit funding channel, and 
management may periodically hold higher average balances of 
cash and securities with a lower average yield in the event of 
macroeconomic or financial market volatility, and in preparation 
for upcoming maturities. Competitive pressure on loan yields is 

expected to remain apparent, and deposit costs are expected to 
move incrementally higher in 2018, due to both competitive factors 
and expectations for a lagged impact from the Bank of Canada’s 
rate increases in 2017. However, the combined positive impact of 
successful strategic execution, including the expected contributions 
of assets to be acquired at the end of the first quarter, and the higher 
interest rate environment is expected to support incrementally higher 
net interest margin in fiscal 2018 compared to the prior year.

NON-INTEREST INCOME

Highlights of 2017

•  Non-interest income of $84.2 million, up 16%.

•  Non-interest income represented 12% of total revenues (teb), up 

•  Net gains on securities of $0.7 million compared to net losses 
of $2.8 million last year, higher credit related fees, and wealth 
management income. 

•  Higher ‘other’ non-interest income, due to a $5.7 million pre-tax 
gain on sale related to the appointment of a successor trustee for 
CWT’s exempt market securities business, to focus CWT’s activities 
within business lines that are most aligned with CWB’s strategic 
objectives.

from 11% in 2016.

• 

Improved online wire transfer experience for clients expanded 
desktop foreign exchange capabilities and introduced a fully 
integrated, omni-channel payment technology platform through 
strategic external partnerships. 

•  CWB’s proprietary Onyx Portfolio Series mutual funds surpassed 
$100 million in assets under management less than two years 
after their inception in February 2016.

CWB Financial Group 2017 Annual Report

29

Table 7 – Non-interest Income
($ thousands)

Credit related
Wealth management services(1)

Retail services(1)

Trust services

Gains (losses) on securities, net
Other(2)

Total Non-interest Income

Change from 2016

2017 

2016 

$

%

$ 

       34,012  $ 

     30,598  $ 

       3,414                      11 %

          19,073 

          10,758 

          11,305 

               664 

            8,433 

        16,394 

          2,679                      16 

        11,244 

            (486)

                    (4)

        11,522 

            (217)

                    (2)

         (2,830)

          3,494 

 nm (3)

          5,744 

          2,689                      47 

$ 

       84,245  $ 

     72,672  $ 

     11,573                      16 %

(1)   During 2017, certain fee income was reclassified from retail services to wealth management services within Non-interest Income. Comparative figures have been restated to conform with current year presentation, resulting in a  

$2,373 increase in wealth management services and a corresponding decrease in retail services.
Includes gains on strategic transactions and loan portfolio sales, lease administration services, foreign exchange gains/losses, gains/losses on land, buildings and equipment disposals, and other miscellaneous non-interest revenues.

(2) 
(3)  nm – not meaningful.

Non-interest income of $84.2 million was up 16% or $11.6 million. 
Net gains on securities of $0.7 million increased from a net loss of $2.8 
million in 2016, while credit related fees were up 11% ($3.4 million) with 
ongoing growth of lending activity. ‘Other’ non-interest income was $2.7 
million higher, primarily due to a $5.7 million pre-tax gain on sale related 
to the appointment of a successor trustee for CWT’s exempt market 
securities business, partially offset by lower gains on the sale of residential 

mortgages this year. Wealth management fees also increased $2.7 million 
with strong performance across the business.

Non-interest income as a percentage of total revenues (teb) increased to 
12% from 11% in 2016.

Outlook for Non-interest Income

Growth of non-interest income is expected to reflect CWB’s strategy 
to extend and deepen relationships with both new and existing 
business owner clients. Increases are expected across most categories 
of non-interest income reflecting CWB’s continued strategic focus 
on strong, high-quality loan growth with associated fee income, 
as well as enhanced transactional capabilities in cash management 
and other retail services, including CWB’s relationship-based, 
branch-raised deposit franchise. Planned delivery of remote deposit 
capture technology early in calendar 2018 is on track. This will 
complement the introduction of next generation online banking tools 
for businesses, which will allow clients to house their business and 
personal banking on a common platform.

Based on the current composition of the securities portfolio, net 
gains/losses on securities are not expected to contribute materially to 
non-interest income in 2018; however, the magnitude and timing of 
gains or losses are dependent on market factors that are difficult to 
predict.

Management expects further increases in wealth management 
revenues to result over the medium term from solid performance 
within CWB Wealth Management, including organic growth of 
discretionary investment services, and further growth of proprietary 
investment products. Management will also continue to consider 
strategically aligned and accretive wealth management acquisition 
opportunities. 

CWB may realize gains on the sale of residential mortgage portfolios 
as opportunities become available. Such gains are anticipated to be a 
recurring, although sporadic, source of ‘other’ non-interest income.

CWT’s exempt market securities business line contributed 
approximately $3.5 million of non-interest income on an annual basis 
prior to this year's appointment of a successor trustee for accounts 
holding these securities.

30

CWB Financial Group 2017 Annual Report 
NON-INTEREST EXPENSES, EFFICIENCY AND OPERATING LEVERAGE

Highlights of 2017

•  Operating leverage was positive 0.3%.

•  The efficiency ratio (teb) of 46.4% improved from 46.5% in 2016.

Table 8 – Non-interest Expenses and Efficiency Ratio
($ thousands)

Salaries and employee benefits

Salaries

Employee benefits

Premises

Rent

Depreciation

Other

Equipment and software

Depreciation

Other

General

Professional fees and services

Regulatory costs

Marketing and business development

Amortization of acquisition-related intangible assets

Banking charges

Travel

Postage and stationery

Loan-related credit reports

Community investment

Communications

Staff relations

Employee training

Capital and business taxes

Employee recruitment

Mutual fund administration

General insurance

Parking

Acquisition-related

Other

2017

2016

$

%

Change from 2016

$           184,670 

$ 

   171,332 

$ 

     13,338 

                 8 %

               35,746 

             220,416 

        33,571 

      204,903 

          2,175 

                 6 

        15,513 

                 8 

               20,738 

                 5,036 

                 3,532 

               29,306 

               18,096 

               12,946 

               31,042 

                 9,439 

                 8,826 

                 7,691 

                 7,560 

                 5,062 

                 3,263 

                 2,668 

                 2,565 

                 2,000 

                 1,836 

                 1,616 

                 1,407 

                 1,399 

                 1,065 

                 1,037 

                 1,006 

                    864 

                         - 

                 5,398 

               64,702 

        19,688 

          5,277 

          3,314 

        28,279 

        12,950 

        11,310 

        24,260 

          8,234 

          6,281 

          6,939 

          6,354 

          5,429 

          2,832 

          2,898 

          2,431 

          2,281 

          1,717 

          1,279 

          1,303 

          1,284 

             641 

             808 

          1,036 

             908 

             695 

          2,855 

        56,205 

          1,050 

                 5 

            (241)

                (5)

             218 

                 7 

          1,027 

                 4 

          5,146 

               40 

          1,636 

               14 

          6,782 

               28 

          1,205 

               15 

          2,545 

               41 

             752 

               11 

          1,206 

               19 

            (367)

                (7)

             431 

               15 

            (230)

                (8)

             134 

                 6 

            (281)

              (12)

             119 

                 7 

             337 

               26 

             104 

                 8 

             115 

                 9 

             424 

               66 

             229 

               28 

              (30)

                (3)

              (44)

                (5)

            (695)

            (100)

          2,543 

               89 

          8,497 

               15 

Total Non-interest Expenses

$           345,466 

$ 

   313,647 

$ 

     31,819 

               10 %

Efficiency Ratio (teb)(1)(2)

46.4%

46.5%

              (10) bp(3)

(1)   See page 20 for a discussion of non-IFRS measures.
(2)  A decrease in this ratio reflects improved efficiency, while an increase reflects deterioration.
(3)  bp – basis points.

CWB Financial Group 2017 Annual Report

31

Premises expense was relatively stable, up by 4% or $1.0 million. General 
non-interest expenses were up 15% or $8.5 million. ‘Other’ general 
expenses increased $2.5 million. Higher regulatory costs, amortization 
of acquisition-related intangible assets, and fees for professional services 
also contributed to the increase in general expenses.

Operating leverage for the year was positive 0.3% and the efficiency 
ratio (teb) of 46.4% improved by 10 basis points from last year. Strong 
performance on both metrics reflects the combined positive impact 
of higher revenues from ongoing loan growth and higher net interest 
margin (teb), as well as effective management of discretionary expense 
growth.

Total non-interest expenses of $345.5 million were up 10% ($31.8 
million). Incorporation of a full year of expenses for CWB Maxium and 
CWB Franchise Finance in 2017, compared to only a portion of last year, 
accounted for nearly 25% of the overall increase in total non-interest 
expenses and more than 35% of the annual increase in salaries and 
benefits. Overall, salaries and employee benefits increased 8% ($15.5 
million) reflecting the acquisition-related impact noted above, as well 
as hiring activity to support overall business growth and annual salary 
increments.

The net increase in overall full-time equivalent employees (FTEs) was 
moderate at 5%. Equipment and software costs were up 28% ($6.8 
million) including a full year of costs related to the core banking system, 
compared to half the year in 2016, and other costs associated with 
ongoing investment in technology infrastructure to position CWB for 
future growth.

Figure 1 – Number of Full-time Equivalent Staff

2,037* 
(+8%)

1,715 
(+8%)

2,094* 
(+3%)

1,788
(+4%)

1,928
(+8%)

1,966
(+2%)

2,058 
(+5%)

2013

2014

2015

2016

2017

Continuing Operations

Discontinued Operations

*

Combined Operations - See Table 4, footnote 2 for descriptions of Continuing, Discontinued and Combined Operations.

32

CWB Financial Group 2017 Annual Report 
Outlook for Non-interest Expenses, Efficiency and Operating Leverage

CWB’s medium-term targets for growth of adjusted cash earnings 
per share and positive operating leverage incorporate expectations 
for strong business growth supported through strategic investment 
in people, technology and infrastructure, along with effective control 
of expense growth. CWB’s annual efficiency ratio (teb) over the past 
three years is approximately 46%. In view of both necessary future 
investment to facilitate ongoing execution of CWB’s Balanced Growth 

strategy, and the recently improved outlook for net interest margin, 
management expects CWB’s efficiency ratio to fluctuate around 
46% over the near term. Management is committed to maintaining 
efficient operations through disciplined control of all discretionary 
expenses, and positive operating leverage is expected over the 
medium term.

ACQUISITION-RELATED FAIR VALUE CHANGES

The estimated change in fair value of contingent consideration related 
to the acquisition of CWB Maxium amounted to $18.3 million, 
compared to $7.9 million last year, with accruals commencing after the 
acquisition closed on March 1, 2016. The change in fair value reflects 
the expected value of the contingent consideration after evaluating 
actual earnings to date and the estimated probability-weighted future 
operating performance of CWB Maxium. CWB Maxium has delivered 

INCOME TAXES

The 2017 effective income tax rate (teb) was 26.9% compared to 27.3% 
in 2016, with the decrease primarily resulting from the tax treatment 
of the CWT-related gain on sale. The effective tax rate before the teb 
adjustment was 26.4%, unchanged from last year, as the benefit from 
the tax treatment of the CWT-related gain on sale was offset by lower tax 
exempt income on certain securities.

Deferred tax assets and liabilities represent the cumulative amount of 
tax applicable to temporary differences between the carrying amount of 

strong performance, consistent with management’s expectations. Annual 
contingent consideration fair value changes, approximately similar in 
magnitude through the remainder of the three-year earn out period, 
would represent the maximum amount available through the purchase 
agreement. Related detail is provided in Note 3 to the consolidated 
financial statements.

assets and liabilities, and their values for tax purposes. CWB’s deferred 
income tax assets and liabilities relate primarily to the collective allowance 
for credit losses and intangible assets. Deferred tax assets and liabilities 
are measured using enacted or substantively enacted tax rates anticipated 
to apply to taxable income in the years in which those temporary 
differences are expected to be recovered or settled. Changes in deferred 
income taxes related to a change in tax rates are recognized as income in 
the period of the tax rate change.

Outlook for income taxes

CWB’s expected income tax rate (teb) for fiscal 2018 is approximately 27.5%.

CWB Financial Group 2017 Annual Report

33

COMPREHENSIVE INCOME

Comprehensive income is comprised of net income and other 
comprehensive income (OCI), all net of income taxes. CWB’s OCI includes 
changes in unrealized gains and losses on available-for-sale cash and 
securities, and fair value changes for derivative instruments designated 
as cash flow hedges. The small increase in comprehensive income 
was primarily driven by very strong 21% ($40.3 million) growth of net 
income, partially offset by a decrease in OCI of $36.8 million. Changes 

in OCI mainly reflect the combined impact of a $16.8 million decrease in 
the fair value of available-for-sale securities and a $13.9 million decrease 
in the fair value of derivatives designated as cash flow hedges. CWB`s 
portfolio of available-for-sale securities is comprised of debt securities 
and investment grade preferred shares. Fluctuations in value are generally 
attributed to changes in interest rates, movements in market credit 
spreads and shifts in the interest rate curve.

Table 9 – Comprehensive Income
($ thousands)

Net Income

Other Comprehensive Income (Loss)

Available-for-sale securities

Gains from change in fair value, net of tax

Reclassification to net income, net of tax

Derivatives designated as cash flow hedges

Losses from change in fair value, net of tax

Reclassification to net income, net of tax

Other Comprehensive Income (Loss), net of tax

Total Comprehensive Income

2017

2016

Change from 2016

$ 

       229,655 

$ 

       189,334 

$ 

       40,321 

              4,021 

            20,799 

                (485)

              2,158 

              3,536 

            22,957 

           (22,089)

             (8,157)

             (3,321)

                 113 

           (25,410)

             (8,044)

           (21,874)

            14,913 

        (16,778)

          (2,643)

        (19,421)

        (13,932)

          (3,434)

        (17,366)

        (36,787)

$ 

       207,781 

$ 

       204,247 

$ 

         3,534 

CASH AND SECURITIES

Cash, securities and securities purchased under resale agreements 
amounted to $2,709 million at October 31, 2017, compared to $2,792 
million last year. The cash and securities portfolio is mainly comprised of 
high-quality debt instruments and investment grade preferred shares that 
are not held for trading purposes and, where applicable, are typically held 
to maturity. Fluctuations in the value of securities are generally attributed 

to changes in interest rates, movements in market credit spreads, shifts 
in the interest rate curve, as well as volatility in equity markets. Total net 
unrealized losses before tax recorded on the balance sheet at October 
31, 2017 were $39.9 million, compared to $44.7 million last year. Net 
unrealized gains or losses are reflected in the following table.

Table 10 – Unrealized Gains (Losses) on Available-for-sale Cash and Securities
($ thousands)

As at October 31, 2017

As at October 31, 2016

Amortized
Cost

Net 
Unrealized
Gains (Losses)

Fair
Value

Amortized
Cost

Net  
Unrealized
Gains (Losses)

Fair
Value

Deposits with Regulated Financial Institutions

$      503,913  $                 (18)

$      503,895  $      890,597  $                 (81)

$      890,516 

Securities Issued or Guaranteed by

Canada

A province or municipality

Other Debt Securities

Preferred Shares

Total

     1,327,541 

               (20,243)

     1,307,298 

     1,142,651 

                   147 

     1,142,798 

        443,510 

                 (4,652)

        438,858 

        291,814 

                   133 

        291,947 

        306,671 

                   1,750 

        308,421 

        153,126 

               1,522 

        154,648 

        149,159 

               (16,749)

        132,410 

        165,606 

           (46,405)

        119,201 

$  2,730,794  $          (39,912)

$  2,690,882  $  2,643,794  $         (44,684)

$  2,599,110 

34

CWB Financial Group 2017 Annual ReportThe decrease in unrealized losses on securities compared to 2016 
primarily relates to the impact of improvements in market conditions 
within the Canadian preferred share market, partially offset by the 
impact of changes in interest rates on pricing within the debt securities 
market. The level of unrealized losses on securities is regularly reviewed. 
Impairment charges on debt securities and preferred shares are reflected 
in net gains/losses on securities only in the case of an issuer credit event.  
CWB has no direct investment in any non-Canadian sovereign debt or 
other securities issued outside of Canada or the United States. 

Net gains on securities were $0.7 million in 2017, compared to net 
losses of $2.8 million last year. Based on the current composition of the 
securities portfolio, net gains/losses on securities going forward are not 

expected to have a material impact on non-interest income, although 
debt security and preferred share market conditions are inherently 
unpredictable in the short-term.  

See Table 28 – Valuation of Financial Instruments of this MD&A for 
additional information on significant financial assets and liabilities 
reported at fair value.

The balance and mix of cash and securities are managed as part of CWB’s 
overall liquidity management process; additional information, including 
management’s outlook for 2018, is included in the Liquidity Management 
discussion of this MD&A.

LOANS

Highlights of 2017

•  Profitable 6% loan growth, with strong execution of CWB’s 

Balanced Growth strategy.

•  Achieved further geographic diversification, with Ontario-based 
loans representing 19% of total loans at year end, compared to 
15% last year, and loans outside of Western Canada representing 
23%, compared to 19% in 2016.

•  Achieved further industry diversification, with very strong 12% 
growth in general commercial loans, including 18% growth 
outside of Alberta, primarily driven by the contributions of CWB 
Maxium and CWB Franchise Finance.

•  Very strong 16% growth in personal loans and mortgages, 

including the contributions of CWB Optimum.

•  Strong 11% growth outside of Alberta.

Table 11 – Outstanding Loans by Portfolio
($ millions)

General commercial loans

Personal loans and mortgages

Commercial mortgages

Real estate project loans

Equipment financing and leasing

Oil and gas production loans

Total Outstanding Loans

Total loans before the allowance for credit losses increased 6% to reach 
$23,346 million at year end. Excluding CWB’s Alberta portfolio, where 
growth has been constrained by the lagging impacts of the 2015 – 2016 
regional recession, overall loan growth was 11% from last year. 

Year-over-year growth by lending sector was consistent with CWB’s 
Balanced Growth strategy. In dollar terms, growth was led by general 
commercial loans ($663 million), which includes the contributions of CWB 
Maxium and CWB Franchise Finance, followed closely by personal loans 
and mortgages ($662 million), including sustained strong performance 
within CWB Optimum. 

Annual growth within the strategically targeted general commercial 
category was very strong at 12% overall, and 18% outside of Alberta. 
General commercial lending reflects activity across a broad range of 
industries, such as manufacturing, construction, transportation, health 
care, professional services, hospitality, and wholesale and retail trade. 
Very strong performance within this category is consistent with CWB’s 
Balanced Growth strategy, and reflects ongoing efforts to leverage 
development of full-service relationships with business owners to support 
CWB’s funding diversification objectives.  

Change from 2016

2017 

2016 

      $

%

$ 

       6,307  $ 

       5,644  $ 

          663 

               12 %

          4,726 

          4,064 

             662 

          4,267 

          4,189 

               78 

          4,030 

          4,236 

            (206)

          3,892 

          3,711 

             181 

             124 

             221 

              (97)

               16 

                 2 

                (5)

                 5 

              (44)

$ 

     23,346  $ 

     22,065  $ 

       1,281 

                 6 %

Personal loans and mortgages include CWB’s broker-sourced residential 
mortgage business, CWB Optimum, lending activity in banking branches, 
and CWB’s participation in the National Housing Act Mortgage Backed 
Security (NHA MBS) program. The gross amount of mortgages securitized 
under the NHA MBS program was $381 million (2016 – $391 million). 
Net of portfolio sales, total loans of $2,746 million within CWB Optimum 
increased 20% ($463 million) from 2016. Mortgage application volumes 
within CWB Optimum were elevated in the late spring and early summer 
due to challenges faced by its largest direct competitor. As a result, 
growth accelerated moderately early in the third quarter. However, 
management tightened lending criteria and origination volumes were 
maintained at levels consistent with CWB’s strategic growth objectives 
and established risk appetite. Application volumes returned to more 
normal levels through the later part of the fiscal year. 

Management’s response to these events was supported by continuous 
review of CWB’s three lines of defence framework and risk appetite 
parameters. This ongoing work is undertaken to ensure vigilant risk 
management and strong underwriting. During fiscal 2017, related efforts 
in respect to residential mortgages were focused to ensure fulsome 
oversight of all controls, including those that detect fraud, as well as 
compliance with the changes to Guideline B-20. 

CWB Financial Group 2017 Annual Report

35

Overall growth within CWB Optimum in fiscal 2017 was driven almost 
exclusively by alternative mortgages secured via first mortgages carrying 
a weighted average loan-to-value ratio at initiation of approximately 
67%. The book value of alternative mortgages represented 94% of 
CWB Optimum’s total portfolio at year end, compared to 93% in 2016. 
At approximately 56% of the total, Ontario represents the largest 
geographic exposure by province within CWB Optimum’s portfolio, 
followed by Alberta at 18% and British Columbia at 16%. The average 
size of CWB Optimum mortgages originated in 2017 was approximately 
$341,000 and the average size of all mortgages outstanding at October 
31, 2017 was approximately $286,000. Management remains committed 
to the ongoing development of this business as it continues to produce 
solid returns while maintaining an acceptable risk profile. 

CWB maintained a proactive approach in managing its small portfolio of 
oil and gas production loans over the past year, reducing the outstanding 
balances by 44% ($97 million). 

The mix of CWB’s portfolio (see Figure 2) shifted in a manner consistent 
with CWB’s Balanced Growth strategy. Growth was strong in general 
commercial loans and personal loans and mortgages, and resumed at 
a moderate pace within equipment financing and leasing. The increase 
in commercial mortgages was modest for a second consecutive year, 
while both real estate project loans and oil and gas production lending 
contracted as expected. In combination, these changes delivered 
increased business diversification with lower concentrations in commercial 
real estate and energy-related lending.

The balance of loans in equipment financing and leasing includes the 
branch-based heavy equipment financing business and the $1,877 million 
of small- and mid-ticket leases within National Leasing. Total loans in 
this category were up 5% ($181 million) from last year. Growth was 
primarily driven by the 8% increase within National Leasing, reflecting 
its solid market position and coast-to-coast footprint. Overall growth of 
equipment financing and leasing outside of Alberta was also 8%.

CWB maintained a stable presence in commercial mortgages, with a 2% 
($78 million) increase from last year.

Real estate project loans contracted 5% ($206 million). This is consistent 
with management's previously stated expectations, and reflects the 
successful completion of development projects along with reduced new 
activity within Alberta. 

Figure 2 – Outstanding Loans by Portfolio
(October 31, 2016 in brackets)

27% (26%)

20% (18%)

General Commercial Loans

Personal Loans and Mortgages

The change in the mix of CWB’s portfolio based on the location of 
security (see Figure 3) was also consistent with management’s Balanced 
Growth strategy. British Columbia and Alberta represented 35% and 
33%, respectively, of total loans at October 31, 2017, compared to 
36% for each province in 2016. Ontario represented 19% of total loans 
at the end of fiscal 2017, up from 15% last year. This material shift 
primarily resulted from strong growth within CWB’s business lines that 
have a national footprint, including CWB Maxium, CWB Optimum, CWB 
Franchise Finance and National Leasing. Moderate growth in BC and 
contraction within Alberta also contributed to the change in geographic 
mix.

Oil & Gas Production

1% (1%)

Real Estate Project Loans

17% (19%) 

18% (19%)

Commercial Mortgages

Equipment Financing

17% (17%)

36

CWB Financial Group 2017 Annual ReportOutlook for Loans

CWB will continue to support high-quality borrowers operating 
within targeted industry segments across Canada. Management 
remains committed to delivering double-digit annual loan growth 
whenever prudent, with a continued focus on secured loans that 
offer an appropriate return and acceptable risk profile. Loan growth 
accelerated in the second half of fiscal 2017 to a double-digit pace 
outside of the provinces most affected by the 2015 – 2016 regional 
recession, and management expects this trend to continue into 
2018. Business opportunities within Alberta and Saskatchewan are 
expected to gain momentum as these provincial economies continue 
to recover. 

impact on originations within CWB Optimum; however, the changes 
may also result in increased renewals with existing borrowers, as well 
as incremental lending opportunities within the alternative mortgage 
space as all federally-regulated mortgage lenders are affected 
by revisions to the guideline. Notwithstanding these somewhat 
offsetting factors, management expects the growth rate for CWB 
Optimum to more closely resemble overall growth across the rest 
of the loan portfolio going forward. This includes the expected 
moderating impact of changes to Guideline B-20, as well as CWB’s 
overall risk appetite for Alt-A mortgages as a proportion of total 
loans.  

Overall growth in Canada’s domestic economy is expected to 
continue at a moderate pace in 2018, and CWB’s pipeline of new 
growth opportunities across all provinces continues to expand. In 
addition to quality organic growth opportunities, the portfolio of 
equipment finance, equipment leasing and healthcare assets to be 
acquired on January 31, 2018, is expected to support continued 
progress toward strategic objectives for geographic and industry 
diversification, and provide CWB with valuable prospects to pursue 
future growth. The balance of loans and leases to be acquired at 
closing is expected to be approximately $900 million. In view of 
the acquired portfolio’s relatively short duration, CWB is working to 
quickly identify and execute on high-quality retention and renewal 
opportunities consistent with management’s risk appetite. However, 
some degree of portfolio run-off in respect to these assets is expected 
over the medium term. 

In respect to housing-related growth opportunities, revisions to OSFI’s 
Guideline B-20 could serve to curtail market activity and reduce 
the pace of home price increases across the country. In particular, 
the 200 basis point qualifying stress test and limits on co-lending 
arrangements could make it more difficult for certain prospective 
buyers to qualify for uninsured mortgages, and have a negative 

CWB does not expect changes to Guideline B-20 to have a material 
impact on growth opportunities within its real estate project lending 
portfolio. CWB expects to continue to identify opportunities to 
finance well-capitalized developers on the basis of sound loan 
structures and acceptable pre-sale/lease levels, especially within 
British Columbia where real estate activity remains robust. Within 
Greater Vancouver, demand and supply conditions remain tight 
and home prices have held firm despite counter-cyclical measures 
undertaken by both the federal and provincial governments. That 
said, the recent change in British Columbia’s provincial government 
has resulted in greater uncertainty related to the future of energy 
infrastructure development opportunities within the province, and 
related economic activity.

Potential risks that could have a material adverse impact on loan 
growth expectations include a significant and sustained deterioration 
in Canadian residential real estate prices, material changes to 
standing free trade agreements which could affect the outlook 
for Canadian exports, material weakening of energy and other 
commodity prices compared to recent levels, a material contraction 
of economic growth in the U.S., or a significant disruption in major 
global economies.

Diversification of Portfolio

Figure 3 – Geographical Distribution of Loans based on Location of Security
(October 31, 2016 in brackets)

35% (36%)

British Columbia

33% (36%)

Alberta

Manitoba

Other

Saskatchewan

3% (3%)

4% (4%)

6% (6%)

Ontario

19% (15%)

CWB Financial Group 2017 Annual Report

37

Table 12 – Total Advances Based on Industry Sector(1)

(% at October 31)

Construction
Consumer loans and residential mortgages 

Real estate operations

Finance and insurance

Transportation and storage

Hotel/motel

Health and social services

Retail trade

Other services

Wholesale trade

Manufacturing

Agriculture

Oil and gas service

Logging/forestry

Oil and gas production

All other

Total

2017

2016

               22 %

               21 %

               20 

               19 

                 7 

                 6 

                 5 

                 4 

                 3 

                 2 

                 2 

                 2 

                 2 

                 2 

                 2 

                 1 

                 1 

               18 

               21 

                 7 

                 6 

                 5 

                 4 

                 3 

                 3 

                 2 

                 2 

                 2 

                 2 

                 2 

                 1 

                 1 

             100 %

             100 %

(1)  Table is based on the North American Industry Classification System (NAICS) codes.

The loan portfolio is focused on areas of demonstrated lending expertise, 
while concentrations measured by geographic area and industry sector 
are managed within specified tolerance levels. The portfolio is well 
diversified, including a mix of business and personal loans, with further 
geographic and industry diversification targeted through CWB’s Balanced 
Growth strategy. Certain reporting structures were realigned in 2017 
to better address the needs of targeted business owner clients. The 
realignment created a new ‘centre of excellence’ for commercial real 
estate and specialized lending, and integrated within National Leasing 
the activities of CWB’s specialized equipment financing underwriting 
centre. CWB’s new ‘centre of excellence’ will specialize in working with 
commercial real estate, corporate lending and CWB Franchise Finance 
clients with similar needs, often related to large, complex, syndicated 
lending opportunities. The new structure is also expected to permit 

regional leaders to focus on growth of targeted general commercial 
relationships and deliver on CWB’s unique client value proposition.

Financing of standard industrial equipment will continue to be primarily 
sourced by specialized lenders within branches or through stand-alone 
equipment financing centres, while small- and mid-sized leases will 
continue to be offered across Canada through National Leasing. CWB 
Maxium operates across the country, with a primary focus in Ontario. 
CWB Optimum maintains centralized administration based in Edmonton, 
with a regional underwriting centre located in Ontario, and sources 
residential mortgages through an established network of mortgage 
brokers throughout the country. Oil and gas production lending is 
conducted by specialists located in Calgary.

Outlook for Diversification of Portfolio

Loan growth accelerated in the second half of fiscal 2017 to a 
double-digit pace outside of the provinces most affected by the 
2015 – 2016 regional recession, and management expects this trend 
to continue into 2018. Business opportunities within Alberta and 
Saskatchewan are expected to gain momentum as these provincial 
economies continue to recover.

CWB’s Balanced Growth strategy will continue to target further 
geographic and industry diversification through higher relative 
growth outside of Western Canada, concentrated in areas such as 
equipment financing and leasing, general commercial loans and 
personal loans and mortgages, compared to real estate project 
loans and commercial mortgages. The 2016 acquisitions of CWB 
Maxium and CWB Franchise Finance contributed meaningfully to 
progress against these objectives in 2017, and the assets to be 
acquired on January 31, 2018 will continue this positive trend. 
With approximately three quarters of the newly acquired portfolio 
originated outside of Western Canada, this acquisition will move 
CWB toward its strategic goal for Ontario exposures to represent a 
third of the overall portfolio. From an industry perspective, the 

portfolio is primarily comprised of assets concentrated within 
the transportation, construction and healthcare industries, with 
yields and security types generally comparable to CWB’s existing 
exposures within these industries. Related prospecting activity will 
primarily leverage CWB’s well-established specialization in equipment 
financing and leasing, along with the healthcare specialization within 
CWB Maxium. Contributions to renewal and retention efforts related 
to the acquired portfolio will be made on a collaborative basis within 
National Leasing, including a specialized underwriting centre which 
partners with select equipment brokers and the finance companies 
of original equipment manufacturers, and CWB’s branch-based 
standard industrial equipment lending operations.

Growth of personal loans and mortgages is expected to be moderate 
with expected growth in CWB Optimum more closely resembling 
the rest of the loan portfolio. Expectations for moderate growth, 
with the potential for further incremental contraction, of real estate 
project loans reflects the combined impact of this portfolio’s relatively 
short duration and management’s strategic focus to grow other 
portfolios more quickly. Within the parameters of its established risk

38

CWB Financial Group 2017 Annual Reportappetite, CWB will continue to finance well-capitalized developers on 
the basis of sound loan structures and acceptable pre-sale/lease levels 
as such opportunities arise. Commercial mortgages are often subject 
to a higher level of pricing competition compared to other types of 
lending and CWB will remain focused on maintaining this portfolio 
based on client relationships and adequate returns. Management 

will continue with initiatives to develop and/or acquire sources of 
high-quality growth that are complementary to the geographic and 
industry diversification objectives defined within CWB’s Balanced 
Growth strategy.

CREDIT QUALITY

Highlights of 2017

•  Total provision for credit losses of $51.0 million represented 
23 basis points of average loans, consistent with CWB’s 
traditional range of 18 – 23 basis points, and slightly better than 
management’s previously stated expectation for the full-year 
provision to fall in a range between 25 and 35 basis points.

•  Gross impaired loans represented 0.72% of total loans, compared 

to 0.58% last year.

Impaired Loans

The loan portfolio is delineated through the assignment of internal risk 
ratings to each borrower. The rating is based on assessments of key 
evaluation factors for the nature of the exposure applied on a consistent 
basis across the portfolio. The current rating system has 12 levels of risk 
and ratings are updated at least annually for all loans, with the exception 
of consumer loans and single-unit residential mortgages.

As shown in the table below, the dollar level of gross impaired loans at 
October 31, 2017 totaled $168.3 million, up from $127.2 million last 
year. This amount represented 0.72% of total loans, compared to 0.58% 
at the end of 2016. Gross impaired loans within Alberta of $105.8 million 
accounted for 63% of total impairments at year end, compared to 51% 
last year. Gross impaired loans within the general commercial category 
amounted to $58.2 million, compared to $18.4 million at the end of 
2016. Of the total impairments in this category, approximately 72% 
is comprised of Alberta exposures, compared to 81% last year. Gross 

Table 13 – Change in Gross Impaired Loans
($ thousands)

•  Growth in the collective allowance of 8% moderately exceeded 

the level of overall loan growth.

•  Total allowance for credit losses as a percentage of gross impaired 
loans (coverage ratio) was 81%, compared to 100% in 2016.

impaired loans from CWB’s equipment financing and leasing exposures 
were $50.8 million compared to $40.2 million last year. Approximately 
50% of the gross impaired balance in this category is comprised of 
Alberta exposures, relatively unchanged from last year. The ten largest 
accounts classified as impaired, measured by dollars outstanding, 
represented 42% of total gross impaired loans at year end, down from 
48%. New formations of impaired loans totaled $180.2 million, up 10% 
from last year.

The overall higher balance of impaired loans as a percentage of total 
loans, with an increasing proportion of impairments located in Alberta, 
is consistent with management’s expectations and reflects the lagging 
impacts of the 2015 – 2016 regional recession. Gross impairments 
outside of Alberta represented 0.40% of non-Alberta loans at October 
31, 2017, down from 0.44% last year.

Gross impaired loans, beginning of period

$         127,212 

$ 

     94,905 

$ 

       32,307 

                 34 %

New formations

          180,170 

      164,386 

          15,784 

                 10 

2017 

2016 

$

%

Change from 2016

Reductions, impaired accounts paid down or returned to performing status

           (92,027)

           (47,094)

      (61,619)

      (70,460)

        (30,408)

                 49 

          23,366 

               (33)

$         168,261 

$ 

   127,212 

$ 

       41,049 

                 32 %

Write-offs

Total, end of period(1)

Balance of the ten largest impaired accounts

Total number of accounts classified as impaired(2)

$           70,935 

$ 

     61,397 

$ 

         9,538 

                 16 %

                 237 

             232 

                   5 

                   2 

Total number of accounts classified as impaired under $1 million(2)
Gross impaired loans as a percentage of total loans(3)

                 206 
                0.72 % 

             217 
            0.58 % 

               (11)

                 (5)
                 14  bp(4)

(1)  Gross impaired loans includes foreclosed assets held for sale with a carrying value of $1,983 (2016 – $3,876). CWB pursues timely realization on foreclosed assets and does not use the assets for its own operations.
(2)  Total number of accounts excludes National Leasing.
(3)  Total loans do not include an allocation for credit losses or deferred revenue and premiums.
(4)  bp – basis points.

CWB Financial Group 2017 Annual Report

39

The level of gross impaired loans fluctuates as loans become impaired 
and are subsequently resolved, and does not directly reflect the dollar 
value of expected write-offs given tangible security held in support of 
lending exposures. The higher balance of gross impaired loans reflects 
the increase in new formations, partially offset by the success of ongoing 
realization efforts and work-out programs.

The overall loan portfolio is reviewed regularly with credit decisions 
undertaken on a case-by-case basis to provide early identification of 

possible adverse trends. Ongoing loan management processes include 
assignment of experienced credit adjudicators to assist branches and 
credit teams to proactively identify and address higher risk loans. Loans 
that have become impaired are monitored closely by a specialized 
team with regular reviews of each loan and its realization plan. Specific 
allowances for expected write-offs are established through detailed 
analyses of both the overall quality and marketability of security held 
against each impaired account. Please see the Risk Management section 
of this MD&A for further information.

Outlook for Impaired Loans

Overall credit quality is expected to reflect CWB’s secured lending 
business model, disciplined underwriting practices and proactive 
loan management. Gross impaired loans within CWB Optimum 
may increase in the event of a material correction of residential 
home prices. Partially due to the lagging impacts of the regional 
2015 – 2016 recession, periodic increases in the balance of impaired 
loans may occur across the portfolio; however, the trend in balances 
of loans classified as past due but not impaired improved late in 
fiscal 2017, supporting a more positive outlook. Material credit 
impacts related to the small balance of remaining oil and gas loans 

are not expected. Loss rates on current and future impaired loans 
are expected to be low, reflecting the combined positive impact 
of CWB’s disciplined underwriting, secured lending practices, and 
proactive account management. This expectation is consistent with 
CWB’s prior experience, where write-offs have typically been low as a 
percentage of impairments. 

Management remains confident in the strength, diversity and 
underwriting structure of the overall loan portfolio. CWB continues 
to carefully monitor all lending exposures for signs of weakness.

Allowance for Credit Losses

Current estimates of expected write-offs for existing loans classified as 
impaired are reflected in the specific provisions for credit losses, which 
totalled $16.6 million at year end, compared to $16.3 million a year 
earlier. Estimates are established through detailed analysis of both the 
overall quality and ultimate marketability of the security held against 

Table 14 – Allowance for Credit Losses
($ thousands)

each impaired account. The year-over-year change in the allowance for 
credit losses split between the specific allowance by category of impaired 
loans and the collective allowance for credit risk is provided in the 
following table.

Specific Allowance

Equipment financing and leasing

General commercial loans

Real estate project loans

Oil and gas production loans

Commercial mortgages

Personal loans and mortgages

Collective Allowance

Total

Represented by:

2017
Opening
Balance

Provision
for Credit
Losses

Write-Offs,
net of
Recoveries(1)

2017
Ending
Balance

$             9,563  $           22,830  $ 

       (22,261)

$           10,132 

              1,370 

            16,589 

          (14,888)

              3,071 

              2,719 

                     - 

               (699)

              2,020 

              2,143 

              1,868 

            (3,211)

                 800 

                 270 

                 385 

               (270)

                 385 

                 204 

                 959 

               (954)

                 209 

            16,269 
          110,943 

            42,631 
              8,355 

          (42,283)
                     - 

            16,617 
          119,298 

$         127,212  $           50,986  $ 

       (42,283)

$         135,915 

Loans
Committed but undrawn credit exposures and letters of credit(2)

Total

$         116,329 

            19,586 

$         135,915 

(1)  Recoveries in 2017 totalled $4,811.
(2)   The collective allowance for credit losses related to committed but undrawn credit exposures and letters of credit is included in Other Liabilities on the consolidated balance sheets.

Allowances for credit losses are maintained to absorb both identified 
and unidentified losses in the loan portfolio and, at October 31, 2017, 
consisted of the above-mentioned $16.6 million (2016 – $16.3 million) 
of specific allowances and $119.3 million (2016 – $110.9 million) in the 
collective allowance for credit losses. The specific allowance includes 
the amount of accumulated provisions for losses required to reduce the 

carrying value of identified impaired loans to their estimated realizable 
value. The collective allowance includes allowances for losses inherent in 
the portfolio that are not presently identifiable on an account-by-account 
basis. Policies and methodology governing the management of the 
collective allowance are in place.

40

CWB Financial Group 2017 Annual ReportGrowth in the collective allowance of 8% moderately exceeded the 
level of overall loan growth. The total allowance for credit losses as a 
percentage of gross impaired loans (coverage ratio) was 81%, compared 
to 100% in 2016.

An assessment of the adequacy of the collective allowance for credit 
losses is conducted quarterly in consideration of:

•  Historical trends in loss experience during economic cycles;

•  The current portfolio composition and profile;

•  Historical loss experience in portfolios that display similar credit risk 

characteristics;

•  The estimated period of time between when the impairment occurs 

and when the loss is identified; and,

•  Management's judgment as to whether current economic and credit 
conditions are such that the actual level of inherent losses at the 
balance sheet date is likely to be greater or less than that suggested by 
historical experience.

Outlook for Allowance for Credit Losses

Specific allowances will continue to be determined on an account-by-
account basis and reviewed at least quarterly. Lower levels of specific 
allowances are expected in strong economic times and higher levels 
of specific allowances in weaker economic times. As such, the level 
of specific allowances in relation to loans within Alberta may remain 
elevated. The collective allowance is expected to fluctuate as a result 

of portfolio growth and normal progress through the credit cycle. 
Based on management’s current outlook for credit performance 
and CWB’s actual historical loss experience, the existing level of 
the collective allowance is considered sufficient to mitigate losses 
inherent in the portfolio that are not presently identifiable.

Provision for Credit Losses

The 2017 provision for credit losses of $51.0 million was down 36% from 
$79.1 million last year. The 2017 provision represented 23 basis points 
of average loans, consistent with CWB’s traditional range of 18 – 23 
basis points, and slightly better than management's previously stated 
expectation for the full-year provision to fall in a range between 25 and 
35 basis points. This year’s provision was 15 basis points lower than 
last year when the provision was abnormally high due to the impact of 

energy-related losses. Net new specific provisions represented 19 basis 
points of average loans, compared to 32 basis points in 2016. CWB 
has a long history of strong credit quality and low loan losses, both 
of which compare very favourably to the Canadian banking industry. 
Macroeconomic and other external factors that may impact core 
geographic regions and/or industry sectors in which CWB customers 
operate are continually analyzed.

Table 15 – Provision for Credit Losses
($ thousands)

Provision for credit losses(1)

             0.23 %

             0.38 %

0.17%

             0.15 % 

             0.19 % 

2017

2016

2015

2014

2013

Net new specific provisions (net of recoveries)(2)

             0.19 

             0.32 

             0.21 

             0.34 

0.12

0.06

             0.07 

             0.13 

             0.09 

             0.16 

 $ 

    119,298 

 $ 

    110,943 

 $ 

      99,613 

 $ 

      90,075 

 $ 

      76,217 

                81 % 

              100 % 

              122 % 

              154 % 

              134 % 

Write-offs(1)

Collective allowance

Coverage ratio(3)

(1)  As a percentage of average loans.
(2)  Portion of the year’s provision for credit losses allocated to specific provisions as a percentage of average loans.
(3)   Allowance for credit losses as a percentage of gross impaired loans.

Outlook for the Provision for Credit Losses

Credit quality is expected to continue to reflect CWB’s secured 
lending business model and disciplined underwriting processes.  
Based on CWB’s current economic outlook, management’s 
assessment of the overall quality of the portfolio and its underlying 
security, expectations for the credit performance of assets to be 
acquired on January 31, 2018, and the adequacy of the collective 
allowance for credit losses, the fiscal 2018 provision for credit 
losses as a percentage of average loans is expected to be relatively 
consistent with 2017. CWB will adopt IFRS 9 – Financial Instruments, 
the new accounting standard for loan losses and impairment, and 
begin to calculate the provision for credit losses using the expected 
credit loss method on November 1, 2018. Related detail is provided 
under Future Changes in Accounting Policies within this MD&A.

Potential risks that could have a material adverse impact on 
expectations for the provision for credit losses include a significant 
and sustained deterioration in Canadian residential real estate 
prices, material changes to standing free trade agreements which 
could affect the outlook for Canadian exports, material weakening 
of energy and other commodity prices compared to recent levels, a 
material contraction of economic growth in the U.S., or a significant 
disruption in major global economies.

CWB Financial Group 2017 Annual Report

41

DEPOSITS AND FUNDING

Highlights of 2017

•  Strong execution against CWB’s funding diversification strategy. 

•  Average balances of branch-raised deposits increased 7%.

•  Established a new record for annual senior deposit note issuance 

in capital markets, with $950 million raised across three successful 
transactions, increasing capital markets deposits to 10% of the 
total (2016 – 9%). 

•  The appointment of a successor trustee for CWT’s exempt market 
securities business resulted in the transfer of approximately $71.3 
million of branch-raised deposits during the fourth quarter of 
2017. 

• 

Increased the use of cost effective securitization funding through 
the addition of a second securitization funding partner, continued 
participation in the National Housing Act Mortgage Backed 
Securities (NHA MBS) program, and inaugural participation in the 
Canada Mortgage Bond (CMB) program.

•  Branch-raised deposits of $11,816 million increased 2%, with the 
balance of lower-cost demand and notice deposits relatively stable 
compared to last year. 

•  Branch-raised deposits comprised 54% of total deposits, 

compared to 55% in 2016.

•  Broker deposits were unchanged at 36% of total deposits, with 
the average balance for the full year down slightly from 2016.

Table 16 – Deposits
($ thousands)

Demand

Notice

Term

2017
Total

Personal

$            37,984 

$        3,699,356 

$        9,657,222 

$        13,394,562 

Business and government

           791,358 

          3,112,419 

          2,440,643 

             6,344,420 

Capital markets

Total Deposits

% of Total

                      - 

                         - 

          2,164,000 

             2,164,000 

$          829,342 

$        6,811,775 

$      14,261,865 

$        21,902,982 

                      4 %                       31 %                       65 %                        100 %

Demand

Notice

Term

2016
Total

Personal

$            34,681 

$        3,866,441 

$        9,322,580 

$        13,223,702 

Business and government

           761,523 

          3,031,090 

          2,317,038 

             6,109,651 

Capital markets

Total Deposits

% of Total

 - 

 - 

          1,861,200 

             1,861,200 

$          796,204 

$        6,897,531 

$      13,500,818 

$        21,194,553 

                      4 %                       32 %                       64 %                        100 %

% of
Total

            61 %

            29 

            10 

          100 %

% of
Total

            62 %

            29 

              9 

          100 %

Total deposits of $21,903 million increased 3% ($708 million) from last 
year, reflecting 7% ($538 million) growth in business and government 
deposits, 1% ($171 million) increase in personal deposits, which include 

those issued through the deposit broker network, and 16% ($303 
million) growth in capital markets deposits outstanding.

Table 17 – Deposits by Source

(as a percentage of total deposits at October 31, 2017)

Branches
Deposit brokers
Capital markets

Total

2017

2016

               54 %
               36 
               10 

               55 %
               36 
                 9 

             100 %

             100 %

References to branch-raised deposits within this MD&A include all 
deposits generated through the branch network, as well as certain 
deposits raised via CWT, Motive Financial and Valiant Trust’s deposit 
taking franchise. Increasing the level of branch-raised personal deposits 
and certain types of business deposits is an ongoing strategic focus for 
CWB as success in this area provides the most reliable and stable sources 
of funding. CWT raises deposits through notice accounts (comprised 
primarily of cash balances held in self-directed registered accounts), 
corporate trust deposits and through CWB’s branch network. 

The appointment of a successor trustee for CWT’s exempt market 
securities business resulted in the transfer of approximately $71.3 million 
of branch-raised deposits during the fourth quarter of 2017.

CWB rebranded its online bank, Motive Financial (Motive), during fiscal 
2017 to position this offering as an effective funding channel through a 
renewed focus to create valuable savings opportunities for clients across 
a broad geographic footprint. Motive offers various deposit products to 
customers in all provinces and territories except Quebec. Client deposits 
in Motive at October 31, 2017 totaled $311 million, down from $324 
million last year.

42

CWB Financial Group 2017 Annual ReportThe fixed-term deposit franchises of CWT and Valiant Trust provide 
additional channels for CWB to raise insured deposits.

Consistent with CWB’s commercial focus, a considerable portion of 
branch-raised deposits are generated from corporate clients that tend 
to hold larger balances compared to personal clients (see the Liquidity 
Management section of this MD&A).

Total branch-raised deposits were up 2% in 2017, with the balance of 
lower-cost demand and notice deposits stable from last year. Of note, 
the average balance of branch-raised deposits was up 7% compared 
to 2016, including the impact of $71 million of branch-raised deposits 
transferred to the successor trustee for CWT’s accounts holding exempt 
market securities. CWB delivered strong execution against its funding 
diversification strategy. This included a new record for annual issuance 
of senior deposit notes in capital markets in 2017, with $950 million 
raised across three successful transactions. As a result, the proportion 
of deposits raised through the capital markets increased to 10% of 
total funding at year end, compared to 9% in the prior year. CWB also 
increased the use of securitization funding through the addition of a 
second securitization funding partner, continued participation in the 
NHA MBS program, and initial participation in the CMB program during 

the fourth quarter. Fiscal 2017 funding from the securitization of leases, 
loans and mortgages was $739 million (2016 – $734 million), including 
$40 million from the participation in the CMB program. Demand and 
notice deposits comprised 35% of total deposits at year end, down from 
36% in 2016. Total branch-raised deposits accounted for 54% of total 
deposits, compared to 55% last year.

Other deposits are primarily sourced through a deposit broker network. 
Insured deposits raised through deposit brokers remain an efficient 
source of funding. Although these funds are subject to commissions, this 
cost is countered by a reduced dependence on a more extensive branch 
network and the benefit of generating insured fixed term retail deposits 
over a wide geographic base. Reliance on broker deposits in 2017 was 
unchanged from the prior year at 36% of the total. Of note, CWB raises 
only fixed-term deposits through this funding channel, with terms to 
maturity between one and five years, and does not offer a High Interest 
Savings Account (HISA) product. Pricing within the broker channel was 
disrupted late in the second quarter of 2017 as the most active issuer 
came under pressure. This disruption had no impact on CWB’s ability to 
raise broker deposits, and the pricing impact proved to be temporary 
from CWB’s perspective.

Outlook for Deposits and Funding

CWB’s strategic focus to grow and diversify funding sources will 
continue. This includes a goal to increase relationship-based branch-
raised deposits, with particular emphasis on demand and notice 
deposits. This funding segment is typically lower cost and provides 
associated transactional fee income. Continued growth in the 
proportion of branch-raised funding is also a key strategic objective 
because it reflects success in strengthening targeted full-service client 
relationships. The capabilities of CWB’s new core banking system 
supports various growth initiatives related to branch-raised funding 
over the medium term. Continued development of new and more 
effective products, along with an ongoing strategic focus on business 
transformation and process improvement, are expected to enhance 
CWB’s client experience and strengthen CWB’s competitive position. 

CWB’s growing market presence to support strong performance 
against these goals will include further development of digital 
banking capabilities and may also include periodic expansion of full-
service branches.

Continued diversification of funding sources is also expected to 
include increased utilization of both debt capital markets and CWB’s 
growing securitization capabilities. CWB commenced securitization 
of residential mortgages in 2016 through the National Housing 
Administration Mortgage Backed Security (NHA MBS) program, and 
initiated participation in the Canada Mortgage Bonds (CMB) program 
this year. Participation through both of these channels is expected to 
increase over the medium–term.

OTHER ASSETS AND OTHER LIABILITIES

Other assets at October 31, 2017 totaled $509 million (2016 – $469 
million). The amount of goodwill and intangible assets recorded on the 
balance sheet at October 31, 2017 was $86 million (2016 – $85 million) 
and $150 million (2016 – $149 million), respectively.

Other liabilities totalled $604 million at October 31, 2017 (2016 – $417 
million). The higher balance of other liabilities relates to increased 
accounts payable and accrued liabilities.

CWB Financial Group 2017 Annual Report

43

LIQUIDITY MANAGEMENT

Highlights of 2017

•  Maintained a prudent liquidity position and conservative investment profile.

•  Maintained compliance with OSFI’s Liquidity Adequacy Requirement (LAR) guideline.

A schedule outlining the consolidated securities portfolio at October 31, 
2017 is provided in Note 5 to the consolidated financial statements. A 
conservative liquid asset profile is maintained by ensuring:

•  All investments are high quality and include government debt securities 

(both canadian and U.S. Government debt securities), short-term 
money market instruments, and other marketable securities;

CWB’s liquidity management is a comprehensive process that includes, 
but is not limited to:

•  Maintaining a pool of high-quality liquid assets;

•  Comprehensive liquidity scenario stress testing;

•  Monitoring the quality of the cash and securities portfolio;

•  Specific investment criteria and procedures are in place;

•  Monitoring liability diversification and maturity profile;

•  Regular review, monitoring and approval of the structural market risk 
policy is completed by cwb’s asset and liability committee (alco); and,

•  Quarterly reports on the composition of the portfolio are provided to 
the board risk committee. The Board, or the Board Risk Committee, 
annually reviews and approves structural interest rate and liquidity risk 
policies and risk appetite statements.

Table 18 – Liquid Assets
($ thousands)

Cash and non-interest bearing deposits with financial institutions

Deposits with regulated financial institutions

Cheques and other items in transit

Total Cash Resources

•  Monitoring deposit behaviour;

•  Maintaining access to deposit and capital market funding sources; and,

•  Monitoring microeconomic and macroeconomic factors and early 

warning indicators.

2017

2016

Change from
2016

$         17,491 

$         11,490 

$          6,001 

          503,895 

          890,516 

       (386,621)

                 410 

            18,050 

         (17,640)

          521,796 

          920,056 

       (398,260)

Government of Canada, provincial and municipal debt, term to maturity 1 year or less

            17,763 

          420,108 

       (402,345)

Government of Canada, provincial and municipal debt, term to maturity more than 1 year

       1,728,393 

       1,014,637 

         713,756 

Other debt securities

Securities (sold) purchased under (repurchase) resale agreements
NHA mortgage-backed securities(1)

          293,561 

          141,094 

         152,467 

          (58,358)

          163,318 

       (221,676)

262,213

391,165

(128,952)

Total Securities (Sold) Purchased Under (Repurchase) Resale Agreements and Marketable Securities

       2,243,572 

       2,130,322 

         113,250 

Total High-quality Liquid Assets

Total Assets

High-quality Liquid Assets as a Percentage of Total Assets

Total-quality Deposit Liabilities

High-quality Liquid Assets as a Percentage of Total Deposit Liabilities

$   2,765,368 

$   2,659,213 

$    (285,010)

$ 26,447,453 

$ 25,222,549 

                     10 % 

                   12 % 

$ 21,902,982 

$ 21,194,553 

                   13 % 

                   14 % 

$ 1,224,904 
              (200) bp(2)

$     708,429 
              (100) bp(2)

Includes securitized mortgages that were not transferred to third parties. These are reported in loans on the consolidated balance sheets at ammortized cost.

(1) 
(2)  bp - basis points.

Liquid assets, as defined by OSFI, comprised of cash, deposits, securities 
purchased (sold) under repurchase agreements and marketable debt 
securities totalled $2,765 million at October 31, 2017 (2016 –  $3,050). 
High-quality liquid assets represented 10% (2016 – 12%) of total assets 
and 13% (2016 – 14%) of total deposit liabilities at year end.

CWB’s liquidity management is based on an internal stressed cash flow 
model, with the level of cash and securities driven primarily by the term 
structure of both assets and liabilities, and the liquidity structure of the 
liabilities. The composition of total high-quality liquid assets supports 
ongoing compliance with the OSFI Liquidity Adequacy Requirements 
guideline. Key changes in the composition of liquid assets at 

October 31, 2017 compared to the prior year generally reflect increased 
duration of CWB’s holdings, including:

•  Maturities within one year comprising 33% (2016 – 53%);

•  Government of Canada, provincial and municipal debt securities and 

unencumbered NHA MBS comprising 73% (2016 – 60%); 

•  Deposits with regulated financial institutions comprising 19% (2016 – 

29%); and,

•  Other marketable securities comprising 11% (2016 – 5%).

44

CWB Financial Group 2017 Annual ReportAdditional sources of liquidity and funding in 2017 included $739 
million (2016 – $734 million) from the securitization of leases, loans and 
mortgages, including $381 million (2016 – $391 million) of residential 
mortgages which represent utilization of CWB’s NHA MBS allocation 
and $40 million from participation in the CMB program (2016 – nil). 

The primary source of incremental new funding was branch-raised 
deposits supported by the issuance of non-redeemable personal fixed 
term deposits with maturities from one to five years through the broker 
deposit market. A summary of all outstanding deposits by contractual 
maturity date is presented in the two following tables.

Table 19 – Deposit Maturities Within One Year
($ millions)

October 31, 2017

Demand deposits

Notice deposits

Deposits payable on a fixed date

Total

Within
1 Month

1 to 3
Months

3 Months
to 1 Year

Cumulative
Within 1 Year

$ 

           829  $ 

               -  $ 

               -  $                829 

           6,812 

                  - 

                  - 

               6,812 

              532 

              921 

           5,070 

               6,523 

$ 

        8,173  $ 

           921  $ 

        5,070  $           14,164 

October 31, 2016 Total

$ 

        8,337  $ 

        1,408  $ 

        4,116  $           13,861 

Table 20 – Total Deposit Maturities
($ millions)

October 31, 2017

Demand deposits

Notice deposits

Within 
1 Year

1 to 2 
Years

2 to 3
Years

3 to 4
Years

4 to 5
Years

More than
5 Years

Total

$             829  $ 

               -  $ 

             -  $ 

               -  $ 

               -  $ 

               -  $                829 

           6,812 

                  - 

                - 

                  - 

                  - 

                  - 

               6,812 

Deposits payable on a fixed date

           6,523 

           3,098 

        1,870 

           1,833 

              938 

                  - 

             14,262 

Total

$        14,164  $          3,098  $ 

     1,870  $          1,833  $             938  $ 

               -  $           21,903 

October 31, 2016 Total

$        13,861  $          3,515  $ 

     1,554  $          1,008  $          1,257  $ 

               -  $           21,195 

A breakdown of deposits by source is provided in Table 17. Target limits 
by source have been established as part of the overall liquidity policy 
and are monitored regularly to ensure an acceptable level of funding 
diversification is maintained. Management continues to develop and 
implement strategies to ensure branch-raised deposits remain the core 
source of funding. Deposits raised through deposit brokers remain an 
effective incremental funding source. Senior and bearer deposit notes 
raised in the capital markets provide a further source of funding and 
liquidity.

Table 21 – Subordinated Debentures Outstanding
($ thousands)

In addition to deposit liabilities, CWB has subordinated debentures and 
notional debt securities related to the securitization of loans, leases and 
mortgages to third parties (refer to Note 9 and 17 of the consolidated 
financial statements for additional information). A summary of the 
subordinated debentures outstanding is presented in the following table.

Interest Rate

3.463%(1)
5.571%(2)

Total

 Maturity Date 

 December 17, 2024 
 March 21, 2022 

 Earliest Date 
 Redeemable 
 by CWB at Par 

As at 
October 31 
2017 

As at 
October 31 
2016 

 December 17, 2019  $         250,000  $         250,000 
             75,000 

 March 22, 2017 

                      - 

$         250,000  $         325,000 

(1)  These conventional debentures have a 12-year term with a fixed interest rate for the first seven years. Thereafter, the interest rate will be reset quarterly at the 3-month Canadian dollar CDOR rate plus 160 basis points.
(2)  These conventional debentures had a 15-year term with a fixed interest rate for the first 10 years. Thereafter, the interest rate would have reset quarterly at the Canadian dollar CDOR 90-day Bankers’ Acceptance rate plus 180 basis  

points.

Outlook for Liquidity Management

Internal methodologies for managing liquidity risk are continuously 
refined. Management has initiated a multi-year program to upgrade 
CWB’s treasury infrastructure, with expected benefits related to all 
aspects of liquidity and asset/liability management. CWB utilizes 

comprehensive stress testing to manage, measure and monitor 
liquidity risk to ensure a prudent approach. CWB will maintain 
prudent liquidity levels in 2018 while maintaining compliance with 
the OSFI Liquidity Adequacy Requirements guideline.

CWB Financial Group 2017 Annual Report

45

 
CAPITAL MANAGEMENT

Highlights of 2017

•  Very strong Basel III regulatory capital ratios under the 

•  Cash dividends of $0.93 per share paid to common shareholders, 

Standardized approach for calculating risk-weighted assets of 
9.5% common equity Tier 1 (CET1), 10.8% Tier 1, and 12.5% 
total capital.

•  Redemption of all $105 million CWB Capital Trust Capital 

Securities Series 1 (WesTS) in December 2016, which did not 
qualify as non-viability contingent capital (NVCC) under the Basel 
III regulatory capital requirements.

•  Redemption of all $75 million of outstanding 5.571% 

subordinated debentures in March 2017, which did not qualify as 
NVCC under the Basel III regulatory capital requirements.

up 1%, resulting in CWB’s 25th consecutive annual dividend 
increase.

•  Very conservative Basel III leverage ratio of 8.3%, compared to the 
regulatory minimum of 3.0%, where a higher ratio indicates lower 
leverage.

•  A normal course issuer bid (NCIB) authorizing CWB to purchase 
for cancellation prior to September 30, 2018, up to 1,767,000 
common shares, representing approximately 2% of the issued 
and outstanding common shares, was approved by OSFI and the 
Toronto Stock Exchange. 

Subsequent Highlights

•  On December 6, 2017, the Board of Directors declared a cash 

dividend of $0.24 per common share, unchanged from the prior 
quarter and up 4% from the dividend declared in the same period 
last year. The Board also declared a cash dividend of $0.275 per 
Series 5 Preferred Share, and a cash dividend of $0.390625 per 
Series 7 Preferred Share.

Capital is managed in accordance with policies and plans that are 
regularly reviewed and approved by the Board Risk Committee. 
Capital management takes into account forecasted capital needs with 
consideration of anticipated profitability, asset growth, market and 
economic conditions, regulatory changes, and common and preferred 
share dividends. The overriding goal is to remain well capitalized in order 
to protect depositors, and provide capacity for internally generated 
growth and strategic opportunities that do not otherwise require 
accessing the capital markets, all while providing a satisfactory return 
for common shareholders. CWB has implemented an Internal Capital 
Adequacy Assessment Process (ICAAP) to establish target capital levels 
deemed prudent to effectively manage risks, including potential capital 
shocks from unexpected macroeconomic and/or CWB-specific events.

CWB provides a share incentive plan to officers and employees who are 
in a position to materially impact the longer term financial success of the 
organization, as measured by overall profitability, earnings growth, share 
price appreciation and dividends. Note 19 to the consolidated financial 
statements details the number of options outstanding, the weighted 
average exercise price and the amounts exercisable at year end.

Holders of CWB common shares and holders of any other class of 
shares deemed eligible by the Board are offered the choice to direct 
cash dividends paid toward the purchase of common shares through a 
dividend reinvestment plan (DRIP). Further details regarding CWB’s DRIP 
are available at www.cwb.com/investor_relations.

46

Basel III Capital Adequacy Accord

Regulatory capital and capital ratios are calculated in accordance with the 
requirements of OSFI, and capital is managed and reported in accordance 
with the requirements of the Basel III Capital Adequacy Accord (Basel III).

CWB’s minimum Basel III regulatory capital ratios, including a 250 
basis point capital conservation buffer, are 7.0% CET1, 8.5% Tier 1 
and 10.5% total capital, and a 3.0% leverage ratio. The Basel III rules 
provide for transitional adjustments whereby certain aspects of the 
new rules are phased in between 2013 and 2019. The only available 
transition adjustment in the Basel III capital standards permitted by OSFI 
for Canadian banks relates to the multi-year phase out of non-qualifying 
capital instruments.

CWB currently reports its regulatory capital ratios using the Standardized 
approach for calculating risk-weighted assets. This approach requires 
CWB to carry significantly more capital for certain credit exposures 
compared to requirements under the Advanced Internal Ratings Based 
(AIRB) methodology used by larger Canadian financial institutions. For 
this reason, regulatory capital ratios of banks that utilize the Standardized 
approach versus the AIRB methodology are not directly comparable.

CWB complied with all internal and external capital requirements in 
2017. A normal course issuer bid (NCIB) authorizing CWB to purchase 
for cancellation, prior to September 30, 2018, up to 1,767,000 common 
shares, representing approximately 2% of the issued and outstanding 
common shares, has been approved by OSFI and the Toronto Stock 
Exchange. No shares have been purchased through the NCIB.

CWB Financial Group 2017 Annual ReportTable 22 – Capital Structure and Basel III Regulatory Ratios at Year End
($ thousands)

Regulatory Capital, Net of Deductions

Common equity Tier 1

Tier 1

Total

Capital Ratios

Common equity Tier 1

Tier 1

Total

Leverage ratio

2017

2016

Change from 
2016

$ 

2,009,530 

$ 

1,863,264 

$ 

   146,266 

    2,274,727 

    2,644,071 

   2,233,364 

   2,669,334 

         41,363 

       (25,263)

                9.5 % 

                9.2 %

                 30  bp

              10.8 

              12.5 
                8.3 

              11.0 

              13.1 
                8.6 

               (20)

               (60)
               (30)

The increase of 30 basis points in CWB’s CET1 capital ratio from last 
year was primarily driven by strong growth of retained earnings. On 
December 31, 2016, CWB redeemed both the $105 million senior 
deposit note held by CWB Capital Trust and all outstanding CWB Capital 
Trust Capital Securities Series 1 (WesTS), which did not qualify as non-
viability contingent capital (NVCC) under the Basel III regulatory capital 
requirements. The redemption resulted in a $105 million reduction in 

CWB’s Tier 1 regulatory capital and reduced both the Tier 1 and Total 
capital ratios by approximately 50 basis points. CWB redeemed all $75 
million outstanding 5.571% non-NVCC subordinated debentures on 
March 22, 2017. This redemption reduced the Total capital ratio by 
approximately 40 basis points. At 8.3%, the Basel III leverage ratio 
remains very conservative.

Table 23 – Regulatory Capital
($ thousands)

Common equity Tier 1 capital instruments and reserves

Directly issued qualifying common share capital plus related share-based payment reserve

$ 

        756,864 

$ 

        749,653 

As at 
October 31
2017

As at 
October 31
2016

Retained earnings

Accumulated other comprehensive income and other reserves

Common equity Tier 1 capital before regulatory adjustments
Regulatory adjustments to Common equity Tier 1(1)

Common equity Tier 1 capital

Additional Tier 1 capital instruments

Directly issued capital instruments qualifying as Additional Tier 1 instruments

Directly issued capital instruments subject to phase out from Additional Tier 1(2)

Additional Tier 1 instruments issued by subsidiaries and held by third parties

Additional Tier 1 capital

Tier 1 capital

Tier 2 Capital instruments and allowances

Directly issued capital instruments subject to phase out from Tier 2(2)

Tier 2 instruments issued by subsidiaries and held by third parties

Collective allowance for credit losses

Tier 2 capital before regulatory adjustments

Total capital

        1,488,634 

        1,354,966 

           (29,174)

           (32,710)

        2,216,324 
         (206,794)

        2,071,909 
         (208,645)

        2,009,530 

        1,863,264 

           265,000 

           265,000 

                       - 

           105,000 

                  197 

                  100 

           265,197 

           370,100 

        2,274,727 

        2,233,364 

           250,000 

           325,000 

                    46 

                    27 

           119,298 

           110,943 

           369,344 

           435,970 

$ 

     2,644,071 

$ 

     2,669,334 

(1)  CET1 deductions include goodwill and intangible assets, net of related tax.
(2)  The 2017 inclusion of non-qualifying capital instruments in regulatory capital under Basel III is capped at 50% (2016 – 60%) of the balance of non-common equity instruments outstanding at January 31, 2013. At October 31, 2017  

and 2016, no outstanding subordinated debentures were excluded from total regulatory capital. At October 31, 2016 there was no exclusion from Tier 1 regulatory capital related to the WesTS (disclosed in deposits).

CWB Financial Group 2017 Annual Report

47

 
Table 24 – Risk-weighted Assets
($ thousands)

Corporate

Sovereign

Bank

Retail residential mortgages

Other retail

Small business entities

Excluding small business entities

Equity

Undrawn commitments

Operational risk

Securitization risk

Other 

As at October 31, 2017

As at October 31, 2016

Table 25 – Risk-weighting Category
($ thousands)

As at October 31, 2017

Cash,
Securities
and Resale
Agreements

Loans

Other
Items

Total

Risk-
Weighted
Assets

$ 

         140,274  $       14,893,908  $ 

                 -  $       15,034,182  $       14,974,569 

         1,907,523 

                25,099 

                    - 

           1,932,622 

                 5,020 

            510,004 

                11,099 

                    - 

              521,103 

             113,100 

                4,477 

           4,674,539 

                    - 

           4,679,016 

          1,378,941 

                        - 

           2,393,151 

                    - 

           2,393,151 

          1,832,986 

                        - 

              173,684 

                    - 

              173,684 

             117,609 

            132,990 

                          - 

                    - 

              132,990 

             132,990 

                        - 

              253,036 

                    - 

              253,036 

             246,923 

                        - 

                          - 

          95,200 

                95,200 

          1,189,998 

                        - 

              123,293 

                    - 

              123,293 

             646,049 

                        - 

              197,437 

        466,635 

              664,072 

             443,979 

$ 

$ 

      2,695,268  $       22,745,246  $ 

     561,835  $       26,002,349  $       21,082,164 

      2,757,791  $       21,677,476  $ 

     544,937  $       24,980,204  $       20,361,583 

0%

20%

35%

50%

75%

100%

As at October 31, 2017

150% and
greater

Balance

Weighted

Corporate

Sovereign

Bank

$ 

21,690  $  96,057  $ 

  -  $  15,124  $ 

 -  $ 14,808,343  $ 

92,968  $ 15,034,182  $ 14,974,569 

   1,907,523 

       25,099 

                    - 

                - 

                    - 

                     - 

                 - 

       1,932,622 

              5,020 

                    - 

     510,004 

                    - 

                - 

                    - 

             11,099 

                 - 

            521,103 

            113,100 

Retail residential mortgages

        796,162 

                - 

     3,846,024 

                - 

           15,990 

           20,840 

                 - 

       4,679,016 

       1,378,941 

Other retail

Small business entities

             9,103 

         1,084 

                    - 

                - 

   2,234,395 

           131,760 

        16,809 

       2,393,151 

       1,832,986 

Excluding small 

   business entities

     15,968 

         1,283 

-

-

        156,396 

                     1 

              36 

           173,684 

            117,609 

Equity

                    - 

                - 

                    - 

                - 

                    - 

          132,990 

                 - 

           132,990 

           132,990 

Undrawn commitments

                    - 

                - 

                    - 

                - 

           25,637 

         226,806 

            593 

          253,036 

          246,923 

Operational risk

Securitization risk

Other

                    - 

                - 

                    - 

                - 

                    - 

                     - 

       95,200 

            95,200 

       1,189,998 

                    - 

                - 

                    - 

                - 

                    - 

           77,836 

       45,457 

           123,293 

          646,049 

        254,971 

        16,416 

                    - 

                - 

           45,055 

          310,347 

       37,283 

          664,072 

          443,979 

As at October 31, 2017

 3,005,417  $  649,943  $  3,846,024  $  15,124  $ 2,477,473  $ 15,720,022  $  288,346  $ 26,002,349  $ 21,082,164 

As at October 31, 2016

$ 2,834,775  $  656,307  $  3,362,699  $  138,756  $ 2,268,110  $ 15,458,081  $   261,476  $ 24,980,204  $ 20,361,583 

48

CWB Financial Group 2017 Annual ReportOutlook for Capital Management

CWB will maintain strong capital ratios under the Standardized 
approach for calculating risk-weighted assets, above its target 
thresholds and OSFI’s required minimums, and is well positioned 
to manage future business growth and unexpected events. Target 
capital ratios, including an appropriate capital buffer over the 
prescribed OSFI minimums, are reconfirmed regularly through CWB’s 
Regulatory Capital Plan. The ongoing retention of earnings, net of 
expected common and preferred share dividends, is expected to 
support capital requirements associated with continued execution of 
CWB’s Balanced Growth strategy and the anticipated achievement 
of CWB’s medium-term performance target for a strong common 
equity Tier 1 ratio. Management expects to deploy approximately 30 
basis points of CET1 capital to close the acquisition of approximately 
$900 million of equipment loans and leases, and general commercial 
lending assets on January 31, 2018. With a very conservative Basel III 
leverage ratio of 8.3% at October 31, 2017, CWB is not constrained 
by OSFI’s requirement for banks to maintain a minimum leverage 
ratio of 3%.

Based on the results of stress tests simulating severe economic 
conditions across CWB’s geographic footprint over a multi-year time 
frame, including consideration for the impact of a severe housing 
market correction, management is confident CWB will continue to 
deliver positive earnings for shareholders while maintaining financial 
stability and a strong capital position. Stress test assumptions include 
severe credit losses, a persistent low interest rate environment and 
significantly slower loan growth to reflect lower assumed levels of 
economic activity, as well as increased competition for deposits and 
much higher levels of gross impaired loans that could combine to 
result in significant compression of net interest margin.

The resilience of CWB’s capital position under the severe conditions 
assumed within its stress tests reflects both CWB’s commercial 
lending focus and its use of the Standardized approach for 
calculating risk-weighted assets. Under the Standardized approach, 
most of CWB’s commercial lending exposures are risk weighted at 
100%. In view of the assumption for constrained loan growth in the 
stress scenario, incremental increases in risk-weighted assets mainly 
result from a 50% increase in risk weights on loans assumed to be 
in default. This increase is effectively offset by the run-off of CWB’s 
relatively short duration portfolio, resulting in stable regulatory capital 
ratios over a multi-year time frame.

Management continues to evaluate alternatives to deploy capital for 
the long-term benefit of CWB shareholders, which includes support 
for ongoing organic growth, potential strategic acquisitions and 
common share dividend increases. Management may also choose to 
activate CWB’s NCIB in fiscal 2018 should appropriate circumstances 
become apparent.

AIRB transition plan

CWB’s project continues in support of an application to OSFI for 
transition to the AIRB methodology for capital and risk management, 
including an anticipated three-year time frame ending in fiscal 2019. 
The AIRB approach will put CWB on more equal footing with its 
competition. It will add risk sensitivity to CWB’s framework for capital 
management, increase risk quantification processes, improve risk-
based pricing capabilities and economic capital estimations, improve 
CWB’s stress testing capabilities and enhance CWB’s ability to comply 
with new accounting standards and ICAAP reporting requirements. 
These improved risk management capabilities will better equip CWB 
to target business segments that generate the most attractive risk-
adjusted returns and allocate resources accordingly.

CWB’s AIRB transition project is separated into several discrete 
phases, including: establishment of formalized project governance; 
creation of models including data collection, development and 
testing, deployment, operationalization and use test; model 
validation; implementation of risk-weighted asset engine and capital 
reporting tool; and, submission of final application to OSFI.

AIRB models have now been developed for CWB Optimum, National 
Leasing, branch-based residential mortgages, small and medium-
sized enterprises, small business entities and commercial real estate 
(commercial mortgages and real estate project loans). Models 
for CWB Optimum, National Leasing, branch-based residential 
mortgages were operationalized in 2017, with the remaining models 
targeted for operationalization in the first quarter of 2018.

Work continues toward development of an enhanced enterprise 
data warehouse to serve as the repository for required data. Model 
validation and continuous improvement has commenced. Further 
development of CWB’s risk function, including: three lines of defence 
enhancement; stress testing capabilities; and, economic capital 
estimation are also underway.

Progress on development of revised capital standards by the Basel 
Committee for Banking Supervision has slowed, and a “made in 
Canada” regulatory capital framework, including changes to the 
Standardized approach and output floors for AIRB models, is under 
consideration by OSFI. CWB’s quantitative impact estimates based 
on reasonable assumptions related to a potential “made in Canada” 
version of the “new Standardized” approach are manageable.

FINANCIAL INSTRUMENTS AND OTHER INSTRUMENTS

As a financial institution, most of CWB’s balance sheet is comprised 
of financial instruments and the majority of net income results from 
revenues, expenses, gains and losses related to the same.

Financial instrument assets include cash resources, securities, securities 
purchased under resale agreements, loans, securities sold under 
repurchase agreements, derivative financial instruments and certain other 
assets. Financial instrument liabilities include deposits, debt, derivative 
financial instruments and certain other liabilities.

The use of financial instruments exposes CWB to credit, liquidity and 

market risk. A discussion of how these and other risks are managed can 
be found in the Risk Management section of this MD&A.

Further information on how the fair value of financial instruments is 
determined is included in the Financial Instruments Measured at Fair 
Value discussion in the Accounting Policies Estimates section of this 
MD&A.

Income and expenses are classified as to source, either securities or loans 
for income, and deposits or borrower funds for expense. Net realized 
gains (losses) on securities are shown separately in non-interest income.

CWB Financial Group 2017 Annual Report

49

Derivative Financial Instruments 

More detailed information on the nature of derivative financial 
instruments is shown in Note 12 to the consolidated financial statements. 

The notional amounts of derivative financial instruments are not reflected 
on the consolidated balance sheets. 

Table 26 – Derivative Financial Instruments
($ thousands)

Notional Amounts

Interest rate contracts designated as accounting hedges(1)

Foreign exchange contracts(2)

Equity swaps designated as accounting hedges(3)
Equity swaps not designated as accounting hedges(4)

Total

2017

2016

 $  3,553,000 

 $  3,698,000 

        170,194 

        124,056 

          18,222 

          20,117 

            4,237 

            3,628 

 $  3,745,653 

 $  3,845,801 

Interest rate contracts are used as hedging devices to manage interest rate risk. The outstanding contracts mature between November 2017 and August 2022.

(1) 
(2)  U.S. dollar foreign exchange contracts are used from time to time to manage the difference between U.S. dollar assets and liabilities. Forward foreign exchange contracts outstanding mature between November 2017 and May 2018.
(3)  Equity swaps designated as hedges mature between June 2018 and June 2020. Equity swaps are used to reduce the earnings volatility from restricted share units linked to CWB’s common share price.
(4)  Equity swaps not designated as hedges mature between December 2017 and June 2018. Equity swaps are used to reduce the earnings volatility from deferred share units linked to CWB’s common share price.

The active use of interest rate contracts remains an integral component 
to manage the interest rate gap position. Derivative financial instruments 
are entered into only for CWB’s own account. CWB does not act as an 
intermediary in derivatives markets. Transactions are entered into on 
the basis of industry standard contracts with approved counterparties 

subject to periodic and at least annual review, including an assessment 
of the credit worthiness of the counterparty. Policies regarding the use of 
derivative financial instruments are approved, reviewed and monitored 
on a regular basis by ALCO, and are reviewed and approved by the Board 
Risk Committee no less than annually.

On July 1, 2016, CWB acquired the portfolio now referred to as CWB 
Franchise Finance, along with key employees to support business growth. 
The business provides financing across Canada to a diverse group of 
established companies in the franchised hospitality and restaurant 
industries. 

On March 1, 2016, CWB acquired the non-securitized lending assets and 
other net business assets, including employees, of CWB Maxium. Under 
the terms of the purchase agreement, contingent payment instalments 
will be made annually with determination of the total amount payable 
based on CWB Maxium’s cumulative business performance over a 
36-month period. 

CWB paid the first contingent consideration instalment in cash in the first 
quarter of fiscal 2017. 

Both CWB Maxium and CWB Franchise Finance acquisitions 
have delivered strong performance since closing, consistent with 
management’s expectations.

STRATEGIC TRANSACTIONS

On October 30, 2017, CWB entered into an asset purchase agreement 
to acquire for cash approximately $900 million of equipment loans 
and leases, and general commercial lending assets. The loans and 
leases to be acquired are fully aligned with CWB’s Balanced Growth 
strategy, and the acquired assets will support continued progress 
toward strategic objectives for industry and geographic diversification. 
The portfolio is primarily comprised of assets concentrated within the 
transportation, construction and healthcare industries, with exposures 
primarily distributed outside of Western Canada. The transaction is 
expected to close on January 31, 2018. CWB expects the transaction 
to be immediately accretive to earnings per common share and return 
on common shareholders’ equity, with positive contributions in fiscal 
2018 to net interest margin and operating leverage. Management 
expects the acquired portfolio to contribute at least $0.10 of adjusted 
cash earnings per common share in both fiscal 2018 and 2019, while 
contributing to a slight increase in the provision for credit losses as a 
percentage of average loans. CWB’s common equity Tier 1 capital (CET1) 
ratio will remain in a strong position upon closing, with approximately 
30 basis points of existing CET1 capital to be deployed as part of the 
acquisition. Management expects to fund the portfolio primarily through 
its securitization facilities.

On August 16, 2017, CWB announced that CWT will focus its activities 
within business lines that are most aligned with the strategic objectives 
of CWB Financial Group, and will no longer offer self-directed account 
services to holders of exempt market securities. CWT appointed a 
successor trustee, effective September 30, 2017. As a result of the 
agreement, CWB realized a pre-tax gain on sale of approximately $5.7 
million this year and annual revenues from trust services are expected 
to be approximately $3.5 million lower next year. Approximately $71.3 
million of deposits and $1.3 billion of assets under administration 
transferred to the successor trustee on the closing date.

50

CWB Financial Group 2017 Annual ReportOFF-BALANCE SHEET

Off-balance sheet items include assets under administration and assets 
under management. Total assets under administration, which are 
comprised of trust assets under administration, third-party leases under 
administration, and mortgages under service agreements, totalled $10.4 
billion at October 31, 2017, compared to $10.7 billion one year ago. As 
a result of CWT’s appointment of a successor trustee for self-directed 
accounts holding exempt market securities, approximately $1.3 billion of 
assets under administration transferred to the successor trustee during 
the fourth quarter of 2017.

Assets under management held within CWB Wealth Management, 
including McLean & Partners Wealth Management, were $2.1 billion at 

year end, compared to $1.9 billion last year.

Other off-balance sheet items are comprised of standard industry credit 
instruments (guarantees, standby letters of credit and commitments 
to extend credit). CWB does not utilize, nor does it have exposure to, 
collateralized debt obligations or credit default swaps. For additional 
information regarding other off-balance sheet items, refer to Note 21 of 
the audited consolidated financial statements.

SUMMARY OF QUARTERLY RESULTS AND FOURTH QUARTER

QUARTERLY RESULTS

The financial results for each of the last eight quarters are summarized 
in Table 27. In general, CWB’s performance reflects a consistent growth 
trend, although the second quarter contains three fewer revenue-earning 
days, and two fewer days during leap years such as 2016. Results from 
the second and third quarters of 2016 reflect the credit performance of 
oil and gas production loans. Non-interest income in the fourth quarter of 
2017 includes $5.7 million from the CWT-related gain on sale.

Among other things, quarterly results can also fluctuate from the 
recognition of periodic income tax items.

Table 27 – Quarterly Financial Highlights(1)
($ thousands, except per share amounts)

Detailed management’s discussion and analysis along with unaudited 
interim consolidated financial statements for each quarter, except for the 
fourth quarters, are available for review on SEDAR at  
www.sedar.com and on CWB’s website at www.cwb.com. Copies of 
the quarterly reports to shareholders can also be obtained, free of charge, 
by contacting InvestorRelations@cwbank.com.

2017

2016

Q4

Q3

Q2

Q1

Q4

Q3

Q2

Q1

Results from Operations

Net interest income (teb)

$ 170,993 

$ 164,555 

$ 152,739 

$ 156,365 

$ 149,704 

$   149,547 

$   145,106 

$   144,107 

Less teb adjustment

Net interest income

Non-interest income

Total revenues (teb)

Total revenues

           499 

            564 

            583 

  616 

       579 

               676 

               754 

  1,231 

   170,494 

  163,991 

  152,156 

     24,628 

      19,852 

      20,287 

  195,621 

  195,122 

  184,407 

  183,843 

  173,026 

  172,443 

  155,749 

     19,478 

  175,843 

  175,227 

  149,125 

      148,871 

      144,352 

      142,876 

     19,127 

         19,541 

         19,378 

         14,626 

  168,831 

      169,088 

      164,484 

      158,733 

  168,252 

      168,412 

      163,730 

      157,502 

Pre-tax, pre-provision income (teb)

  104,401 

  100,924 

      90,786 

      94,880 

      89,497 

        92,360 

        87,628 

        84,358 

Common shareholders' net income

     60,833 

      56,308 

      47,594 

      49,542 

      47,834 

        45,582 

         32,213 

         52,132 

Earnings per common share

Basic

Diluted

Adjusted cash

Return on common

          0.69 

          0.64 

           0.54 

           0.56 

             0.54 

              0.55 

              0.40 

              0.65 

          0.68 

          0.64 

           0.54 

           0.56 

             0.54 

              0.55 

              0.40 

              0.65 

          0.74 

          0.69 

           0.59 

           0.61 

             0.59 

              0.60 

               0.41 

              0.66 

shareholders' equity

           11.2 %            10.4 %              9.2 %              9.5 %                 9.3 %

  9.4 %

7.1 %                 11.5 %

Adjusted return on common

shareholders' equity

          12.0 

            11.3 

            10.1 

           10.4 

             10.1 

               10.3 

  7.4 

                11.7 

Return on average total assets

          0.94 

          0.89 

           0.79 

           0.78 

             0.76 

              0.73 

              0.55 

              0.90 

Efficiency ratio (teb)

Efficiency ratio

          46.6 

          45.3 

           47.5 

            46.0  

             47.0 

              45.4 

              46.7 

              46.9 

          46.8 

          45.4 

           47.7 

           46.2 

            47.2 

              45.6 

              46.9 

              47.2 

Net interest margin (teb)

          2.64 

          2.60 

           2.55 

        2.47

             2.36 

              2.40 

              2.47 

              2.48 

Net interest margin

          2.63 

          2.59 

           2.54 

           2.46 

             2.35 

              2.39 

              2.45 

              2.46 

Provision for credit losses as

a percentage of average loans

          0.20 

          0.20 

           0.25 

           0.27 

             0.24 

              0.32 

              0.78 

               0.18 

(1)  See page 20 for a discussion of teb and non-IFRS measures.

CWB Financial Group 2017 Annual Report

51

Net Interest Margin

Fourth quarter net interest margin (teb) of 2.64% was up 28 basis 
points from the same period last year. This reflected a number of factors, 
including: 

• 

Increased asset yields due to the higher interest rate environment, 
steepening of the yield curve, and the positive impact of pricing 
discipline across the portfolio;

•  Favourable changes in assets mix with increased contributions from 
the relatively higher-yielding cwb maxium and cwb franchise finance 
portfolios, and lower average balances of cash and securities; and,

•  Favourable changes in funding mix through a combination of branch-
raised deposit growth, stable utilization of deposits sourced through 
the broker market, and redemption of higher-cost capital markets 
funding instruments.

Net interest margin (teb) increased four basis points from the prior 
quarter. Incorporating the impact on both asset yields and deposit costs, 
Bank of Canada rate increases in July and September contributed six basis 
points to the sequential change in net interest margin, partially offset by 
higher average balances of cash and securities.

Efficient Operations and Positive Operating Leverage

The fourth quarter efficiency ratio (teb) of 46.6% was down from 47.0% 
in the same period last year and up from 45.3% in the previous quarter. 
Year-over-year improvement reflects the combined positive impact of 
higher revenues from ongoing loan growth and consistent sequential 
increases in net interest margin (teb), as well as effective management 
of discretionary expense growth. The increase in CWB’s efficiency ratio 
from the prior quarter primarily reflects the customary seasonal increase 
of non-interest expenses across all categories in the final quarter of the 
fiscal year.

Operating leverage, which is calculated as the growth rate of total 
revenue (teb) less the growth rate of non-interest expenses, excluding the 
pre-tax amortization of acquisition-related intangible assets, over the past 
12 months, was positive 0.3% compared to 1.0% last year.

FOURTH QUARTER OF 2017
Overview of Operations
Q4 2017 vs. Q4 2016

Common shareholders’ net income of $61 million and pre-tax, pre-
provision income (teb) of $104 million were up 27% and 17%, 
respectively. Very strong earnings growth was primarily driven by record 
quarterly revenues (teb) from core operations of $196 million, up 16% 
from the same period last year. Net interest income (teb) of $171 million 
was up 14%, reflecting the combined positive impact of the 28 basis 
point increase in net interest margin (teb) to 2.64% and 6% loan growth. 
Non-interest income of $25 million increased 29%, primarily driven by 
the gain on the sale related to the appointment of a successor trustee for 
CWT’s exempt market securities business. The provision for credit losses 
as a percentage of average loans of 20 basis points was down from 24 
basis points. These factors were partially offset by 15% higher non-
interest expenses to support business growth and increased acquisition-
related fair value changes. 

Diluted earnings per common share of $0.68 and adjusted cash earnings 
per common share of $0.74 increased 26% and 25%, respectively, 
reflecting the factors noted above. The CWT-related gain on sale 
contributed $0.06 to adjusted cash earnings per common share.

Q4 2017 vs. Q3 2017

Sequential growth of common shareholders’ net income and pre-tax, 
pre-provision income was very strong, at 8% and 3%, respectively. Total 
revenue (teb) growth of 6% was significant, reflecting 4% higher net 
interest income (teb) and a 24% increase in non-interest income. Higher 
net interest income reflects the combined positive impact of 2% loan 
growth and a four basis point increase in net interest margin (teb). The 
increase in non-interest income was primarily due to the CWT-related gain 
on the sale within ‘other’ non-interest income. The provision for credit 
losses was unchanged. Partially offsetting these factors were 9% higher 
non-interest expenses to support business growth and a slight increase 
in acquisition-related fair value changes. Sequential expense growth 
primarily reflects customary seasonal increases across all categories in 
the final quarter of the fiscal year. Diluted earnings per common share 
and adjusted cash earnings per common share were up 6% and 7%, 
respectively.

Adjusted ROE and ROA

Fourth quarter adjusted return on common shareholders’ equity (ROE) 
of 12.0% was up 190 basis points from the same period last year. This 
was primarily driven by very strong growth in common shareholders’ net 
income, reflecting effective execution of CWB’s Balanced Growth strategy 
and strong financial performance across CWB Financial Group.

Adjusted ROE was up 70 basis points compared to the prior quarter, 
reflecting the same factors.

Return on assets (ROA) was 0.94% in the fourth quarter, compared to 
0.76% in the same period last year and 0.89% last quarter.

52

CWB Financial Group 2017 Annual ReportFinancial Instruments Measured at Fair Value

Cash resources, securities, securities purchased under resale agreements, 
securities sold under repurchase agreements, acquisition contingent 
consideration and derivative financial instruments are reported on the 
consolidated balance sheets at fair value.

CWB categorizes its fair value measurements of financial instruments 
recorded on the consolidated balance sheets according to a three-level 
hierarchy. Level 1 fair value measurements reflect published market prices 
quoted in active markets. Level 2 fair value measurements were estimated 
using a valuation technique based on observable market data. Level 3 fair 
value measurements were determined using a valuation technique based 
on non-market observable input.

ACCOUNTING POLICIES AND ESTIMATES

CRITICAL ACCOUNTING ESTIMATES

CWB’s significant accounting policies are outlined in Note 1 to the 
audited consolidated financial statements with related financial note 
disclosures by major caption. The policies discussed below are considered 
particularly important, as they require management to make significant 
estimates or judgments, some of which may relate to matters that are 
inherently uncertain.

Allowance for Credit Losses

An allowance for credit losses is maintained to absorb probable credit-
related losses in the loan portfolio based on management’s estimate at 
the balance sheet date. In assessing existing credit losses, management 
must rely on estimates and exercise judgment regarding matters for 
which the ultimate outcome is unknown. These matters include economic 
factors, developments affecting particular industries and specific issues 
with respect to single borrowers. Changes in circumstances may cause 
future assessments of credit risk to be significantly different than current 
assessments and may require an increase or decrease in the allowance 
for credit losses. Establishing a range for the allowance for credit losses 
is difficult due to the number of uncertainties involved. The collective 
allowance for credit losses is intended to address this uncertainty. At 
October 31, 2017, CWB’s total allowance for credit losses was $135.9 
million (2016 – $127.2 million) which included specific allowances of 
$16.6 million (2016 – $16.3 million) and a collective allowance of $119.3 
million (2016 – $110.9 million). Additional information on the process 
and methodology for determining the allowance for credit losses can be 
found in the discussion of Credit Quality in this MD&A and in Note 8 to 
the consolidated financial statements.

CWB Financial Group 2017 Annual Report

53

The following table summarizes the significant financial assets and liabilities recorded on the consolidated balance sheets at fair value.

Table 28 – Valuation of Financial Instruments
($ thousands)

As at October 31, 2017

Financial Assets

Cash resources

Securities

Loans

Derivative related

Total Financial Assets

Financial Liabilities(1)

Deposits

Fair Value

Level 1

Level 2

Level 3

Valuation Technique

$             521,796  $ 

         27,440  $ 

      494,356  $ 

                    - 

              2,186,987 

          285,998 

      1,900,989 

                       - 

            23,649,806 

                       - 

                       - 

    23,649,806 

                    12,393 

                       - 

            12,393 

                       - 

$        26,370,982  $ 

      313,438  $ 

   2,407,738  $ 

23,649,806 

$         21,874,990  $ 

                    -  $ 

21,874,990  $ 

                    - 

Securities sold under repurchase agreements

                    58,358 

                    - 

            58,358 

Debt

Contingent consideration

Derivative related

Total Financial Liabilities

As at October 31, 2016

Financial Assets

Cash resources

Securities

              1,437,516 

                       - 

      1,437,516 

                       - 

                    32,920 

                       - 

                       - 

            32,920 

                    35,381 

                       - 

            35,381 

                       - 

$        23,439,165  $ 

                    -  $ 

23,406,245  $ 

        32,920 

Fair Value

Level 1

Level 2

Level 3

Valuation Technique

$              920,056  $ 

         45,426  $ 

      874,630  $ 

                  - 

              1,708,594 

          322,509 

      1,386,085 

                       - 

Securities purchased under resale agreements

                 163,318 

                       - 

         163,318 

                       - 

Loans

Derivative related

Total Financial Assets

Financial Liabilities

Deposits

Debt

Contingent consideration

Derivative related

Total Financial Liabilities

            22,376,753 

                       - 

                       - 

    22,376,753 

                    10,370 

                       - 

            10,370 

                       - 

$        25,179,091  $ 

      367,935  $ 

   2,434,403  $ 

22,376,753 

$         21,281,835  $ 

                    -  $ 

21,281,835  $ 

                    - 

              1,271,036 

                       - 

      1,271,036 

                       - 

                    24,257 

                       - 

                       - 

            24,257 

                      7,172 

                       - 

              7,172 

                       - 

$        22,584,300  $ 

                    -  $ 

22,560,043  $ 

        24,257 

(1)  The Level 3 financial liabilities at October 31, 2017 are related to the acquisition of CWB Maxium and the trust services strategic transaction.

Notes 2, 4, 5, 6, 7, 12, 14, 17 and 27 to the consolidated financial statements provide additional information regarding these financial instruments.

54

CWB Financial Group 2017 Annual Report 
CHANGES IN ACCOUNTING POLICIES AND 
FINANCIAL STATEMENT PRESENTATION

New and amended accounting pronouncements issued by the 
International Accounting Standards Board (IASB) did not result in a 
change in CWB’s accounting policies during 2017.

Impairment
IFRS 9 introduces a new expected credit loss (ECL) model for calculating 
impairment on all financial assets classified at amortized cost or fair value 
through other comprehensive income, with the most significant impact 
being to loans. The new impairment model categorizes a financial asset 
into three stages based on changes in credit risk since inception:

FUTURE CHANGES IN ACCOUNTING POLICIES

A number of standards and amendments have been issued by the IASB, 
and the following changes may have an impact on CWB’s future financial 
statements. CWB is currently reviewing these standards to determine the 
impact, if any, on the financial statements.

IFRS 9 – Financial Instruments

In July 2014, the IASB issued the complete version of IFRS 9, which will 
replace IAS 39 Financial Instruments: Recognition and Measurement (IAS 
39). IFRS 9 addresses classification and measurement of financial assets 
and liabilities, impairment and hedge accounting.

Additional guidance from regulatory bodies have been issued since the 
final release of IFRS 9. The Basel Committee on Banking Supervision 
(BCBS) issued Guidance on credit risk and accounting for expected credit 
losses and OSFI issued IFRS 9 Financial Instruments and Disclosure. OSFI’s 
guidance sets the Canadian expectations for IFRS 9 adoption and is 
consistent with the BCBS guidance.

Transition
IFRS 9 will be mandatorily effective for CWB’s fiscal year beginning on 
November 1, 2018. OSFI has determined that Domestic Systemically 
Important Banks (D-SIBs) should adopt IFRS 9 beginning November 
1, 2017, while early adoption is permitted but not required for other 
federally regulated Canadian banks with October year ends, such as 
CWB. CWB plans to adopt IFRS 9 on November 1, 2018. Amendments 
made to IFRS 7 Financial Instruments: Disclosures related to IFRS 9 will 
also be adopted on November 1, 2018.

IFRS 9 is required to be applied on a retrospective basis, with certain 
exceptions. CWB does not plan to re-state prior period comparative 
figures within the consolidated financial statements upon transition to 
IFRS 9 and will recognize an adjustment to opening retained earnings and 
accumulated other comprehensive income to reflect the application of 
the new requirements at the adoption date.

The adoption of IFRS 9 is a significant initiative for CWB with a robust 
implementation plan focused on key responsibilities of the project. These 
include defining the related risk methodology and accounting policy, 
identifying data and system requirements, and developing appropriate 
processes and a related governance framework. During 2017, CWB 
continued its IFRS 9 transition project and established a formal project 
governance structure, including a Steering Committee with senior 
stakeholders from Finance, Risk Management and Information Services 
to monitor the progress and critical decisions during the transition to 
IFRS 9. The transition project focuses on the three main areas of IFRS 
9: classification and measurement, impairment, and hedge accounting. 
Working groups for each area are comprised of subject matter experts in 
the relevant policies, processes or technologies that are expected to be 
impacted by the transition.

Throughout the transition, CWB continues to monitor industry 
interpretations of IFRS 9 requirements and adjust implementation plans 
accordingly. The transition impact of IFRS 9 on CWB’s consolidated 
financial statements has not been determined. CWB is on schedule to 
meet transition timelines.

Stage one: From initial recognition until the date on which the 
financial asset has experienced a significant increase in credit risk, 
the loss allowance is measured based on credit losses expected from 
defaults occurring in the next 12 months.

Stage two: A financial asset will move to stage two if it has 
experienced a significant increase in credit risk since inception and 
the loss allowance is measured based on credit losses expected from 
defaults occurring over the remaining life of the asset.

Stage three: When a financial asset is identified as credit impaired, 
it will move to stage three and a loss allowance equal to full 
lifetime expected credit losses will be recognized. Interest income 
is recognized on the carrying amount of the asset, net of the 
impairment allowance.

A financial asset can move between stages depending on improvement or 
deterioration of credit risk. The determination of credit impairment under 
IFRS 9 is expected to be similar to the individual assessment of financial 
assets for objective evidence of impairment under IAS 39. CWB’s specific 
allowances under current accounting standards will generally be replaced 
by stage three allowances under IFRS 9, while the collective allowance 
will generally be replaced by stage one and stage two allowances.

ECL calculations are a function of the probability of default (PD), loss-
given default (LGD) and exposure at default (EAD) discounted to the 
reporting date. The PD, which represents the estimate of the likelihood 
of default, considers past events, current market conditions and 
forward-looking information over the 12 month or lifetime horizon. The 
LGD represents an estimate of loss arising from default based on the 
difference between the contractual cash flows due and those that CWB 
would expect to receive, including consideration of the amount and 
quality of collateral held. The EAD represents an estimate of the exposure 
at a future default date, taking into account estimated future repayments 
of principal and draws on committed facilities.

ECL calculations must consider information about past events and current 
conditions as well as supportable forecasts of future events and economic 
conditions, which requires significant judgement. Forward-looking 
information impacts 12 month and lifetime ECL calculations as well as 
the assessment of significant increases in credit risk. CWB’s estimation 
of ECL will incorporate multiple future macroeconomic scenarios based 
on internal and external information and will be governed by a cross-
functional committee.

CWB plans to leverage the models being developed for AIRB to satisfy 
IFRS 9 requirements with consideration for specific differences between 
regulatory and accounting requirements. CWB is in the process of 
building a comprehensive ECL calculation engine, which includes 
identifying significant increases in credit risk, calculating both 12 month 
and lifetime credit losses and incorporating forward-looking information. 
For immaterial portfolios that lack detailed historical information or 
loss experience, CWB may apply simplified ECL calculation approaches, 
based on available supportable information, that may differ from the 
calculations described above.

CWB Financial Group 2017 Annual Report

55

Impact on Regulatory Capital

IFRS 16 – Leases

The IASB has issued IFRS 16, which requires most leases to be recorded 
on the balance sheet. For lessees, most operating leases other than short-
term or low-value leases will be capitalized, and will result in a balance 
sheet increase in lease assets and lease liabilities. The new standard will 
not impact lessor accounting beyond additional disclosures. The new 
standard is effective for CWB’s fiscal year beginning November 1, 2019 
with early adoption permitted if IFRS 15 Revenue from Contracts with 
Customers is applied. CWB is in the process of assessing the impact, 
including the potential impact on risk-weighted assets and regulatory 
capital ratios.

IFRS 2 – Share-based Payment Transactions

The IASB has issued amendments to IFRS 2, which clarify how to 
account for certain types of share-based payment transactions. These 
amendments are effective for CWB’s fiscal year beginning November 1, 
2018 and can be applied prospectively. CWB does not currently expect a 
material impact from adopting these amendments.

CWB continues to monitor IASB ongoing activity and proposed changes 
to IFRS. Several accounting standards that are in the process of being 
amended by the IASB, such as macro hedging, may have an impact on 
CWB’s future consolidated financial statements.

The BCBS issued Standards: Regulatory treatment of accounting 
provisions – interim and transitional arrangements, addressing the 
regulatory impact of transitioning to IFRS 9. The standard confirms 
the retention of current regulatory treatment of accounting 
provisions under both the Standardized and AIRB approaches for 
calculating regulatory capital and outlines potential transitional 
arrangements. The BCBS recommended each national regulator 
further define the regulatory treatment of collective and specific 
allowances in the context of IFRS 9-based expected credit loss 
calculations and determine an appropriate transition approach. 
OSFI's revised capital adequacy guideline was finalized in November 
2017 and does not contain transitional arrangements related to the 
phase-in of the impact of adopting IFRS 9 on regulatory capital.

Classification and Measurement
IFRS 9 introduces a principles-based approach for the classification of 
financial assets and specifies that they must be classified into one of 
three categories (amortized cost, fair value through profit or loss, or fair 
value through other comprehensive income) based on the cash flow 
characteristics and the business model under which the assets are held. 
CWB is in the process of assessing the cash flow characteristics for all 
financial assets within the scope of IFRS 9.

Hedge Accounting
IFRS 9 introduces a new hedge accounting model that expands the 
scope of eligible hedged items and risks eligible for hedge accounting, 
and aligns hedge accounting more closely with risk management. IFRS 9 
includes a policy choice to retain IAS 39 for hedging purposes pending 
the completion of the IASB’s project on macro hedge accounting. CWB 
expects to elect to continue applying IAS 39 hedging requirements.

IFRS 15 – Revenue from Contracts with Customers

The IASB established principles for reporting about the nature, amount, 
timing and uncertainty of revenue and cash flows arising from an entity’s 
contracts with customers. The standard provides a single, principles-based 
model for revenue recognition to be applied to contracts with customers, 
and enhanced disclosure requirements. The new standard does not apply 
to financial instruments or lease contracts, which fall in the scope of 
other IFRSs.

In April 2016, the IASB issued amendments to IFRS 15, which clarify the 
underlying principles of IFRS 15 and provide additional transitional relief 
on initial application. IFRS 15 is effective for CWB’s fiscal year beginning 
November 1, 2018. On transition, entities may either restate prior periods 
retrospectively or recognize the cumulative effect of the transition in 
opening retained earnings with no comparison for prior years. CWB 
continues to assess the impact of the new standard on the timing and 
measurement of revenue recognition, enhanced financial statement 
disclosures as well as transitional requirements. As the majority of its 
revenues are outside the scope of IFRS 15, CWB does not currently expect 
a significant impact from adopting the new standard.

56

CWB Financial Group 2017 Annual ReportRISK MANAGEMENT

CWB’s Approach to Risk Management

Maintenance of an integrated and disciplined approach to risk 
management is a key success factor for CWB. Effective risk 
management supports creation of long-term shareholder value 
by providing a framework to optimize risk-adjusted returns on 
shareholders’ invested capital. CWB’s risk management framework 
guides us in prudent, balanced and measured risk-taking aligned 
with CWB’s Balanced Growth strategy.

The Enterprise Risk Management (ERM) group develops and 
maintains CWB’s risk management framework. This framework 
encompasses risk culture, risk governance, risk appetite, risk policies, 
and risk management processes. The framework also provides 
independent review and oversight across the enterprise on risk-
related issues.

CWB's Balanced Growth strategy and its long-term objective 
to be the best full-service bank for business owners in Canada 
requires continuous consideration, understanding and responsible 

management of all key risks at both the strategic and operational 
level. CWB’s core strategic objectives include an effective balance 
of risk and reward. This requires that each team member make 
common-sense business decisions by assessing risk and reward 
trade-offs considering CWB’s Balanced Growth strategy and risk 
appetite, along with regulatory and legal requirements. Management 
consciously accepts risks to create long-term value for stakeholders 
and support the responsible and efficient delivery of products and 
services to valued clients, provided those risks:

•  Are aligned with our strategic objectives;

•  Are thoroughly understood, measured and managed within the 
confines of well-communicated risk tolerances, including the 
highest ethical standards; and,

•  Serve the interests of stakeholders, including our clients, 

shareholders, creditors, employees, regulators and communities.

•  Codified data and model risk management with formalized CWB 

Board-approved policies.

•  Established model vetting and validation, and risk analytics 

and economic capital groups, with continued development of 
economic forecasting capabilities, to enhance ERM capabilities and 
support CWB’s IFRS 9 transition.

•  Continued to develop and implement, on a targeted basis, a 

second line of defence for risk-based pricing to support profitable 
growth.

•  Continued to implement an operational risk management 

framework, including implementation of a Regulatory Compliance 
Risk Management Policy with associated tools and processes.

Highlights of 2017

Further enhancements to CWB’s risk management framework 
were undertaken in 2017 as part of the ongoing development and 
implementation of CWB’s risk management processes. Key initiatives 
included:

•  Significant progress of CWB’s multi-year project in support of 

an application for transition to the AIRB approach for managing 
credit risk and calculating risk-weighted assets. This transition 
will enhance CWB’s competitive position and facilitate risk-based 
pricing, enable further optimization of capital allocation, facilitate 
business mix optimization, and enhance CWB’s risk quantification, 
stress-testing, and overall Enterprise Risk Management (ERM) 
capabilities.

•  Developed and operationalized AIRB models and AIRB-based stress 

testing capabilities for the CWB Optimum Mortgage, branch-
based residential mortgages, and National Leasing portfolios.

•  Further developed CWB’s ERM function and the three lines of 

defence framework, including subsidiaries, to provide consistent, 
transparent and clearly documented allocation of accountabilities 
and segregation of functional responsibilities.

•  Formalized an enterprise-wide risk management framework and 
an enterprise-wide risk appetite framework, including further 
development of key metrics to measure risk exposures and 
portfolio concentrations against risk appetite.

CWB Financial Group 2017 Annual Report

57

The shaded areas of this MD&A represent a discussion of risk management policies and procedures relating to credit, market and liquidity risks as required under IFRS, which permits these specific disclosures to be included in the MD&A. Therefore, the shaded areas presented on pages 57 to 75 of this MD&A form an integral part of the audited consolidated financial statements for the year ended October 31, 2017.Outlook for Risk Management

CWB will continue to support enhanced risk management capabilities 
through further development of enterprise risk management and risk 
appetite frameworks, and related risk policies. Key risk management 
priorities for 2018 include: further progression toward transition to 
the AIRB approach, including the development of a comprehensive 

stress testing program based on developed AIRB models; and, further 
development and implementation of the three lines of defence 
model across the enterprise, including enhancement of CWB’s 
second line of defence for liquidity and funding risk, and business 
and strategic risk.

RISK MANAGEMENT OVERVIEW

Risk management processes are designed to complement CWB’s overall 
size, level of complexity, risk profile and philosophy regarding risk. 
CWB’s risk management philosophy emphasizes risk measurement, 
sound controls, effective governance, transparency and accountability. 
Selectively choosing and managing acceptable risks has been integral to 
CWB’s ability to grow profitably in both favourable and adverse market 
conditions. A strong risk culture continues to be a cornerstone of CWB’s 
approach to risk management.

As with all financial institutions, CWB is in the business of managing risk 
and is therefore exposed to various risk factors that could adversely affect 
its operating environment, financial condition and financial performance. 
Exposure to risk may also influence a client’s decision to take loans and/or 
make deposits, and an investor’s decision to buy, sell or hold CWB shares 
or other securities. Each of CWB’s businesses is subject to certain risks 
that require unique mitigation strategies.

CWB has demonstrated its ability to effectively manage risks through 
conservative management practices based on a strong risk culture and a 
disciplined risk management approach; however, not all risks are within 
CWB’s direct control.

A description of key internal and external risk factors management 
considers is included in this risk management discussion. CWB actively 
evaluates existing and potential risks to develop, implement and 
continually enhance appropriate risk mitigation strategies.

RISK MANAGEMENT STRENGTHS

•  Secured lending business model;

•  Disciplined underwriting with demonstrated strength through multiple 

credit cycles;

•  Strong risk culture with robust risk management framework which 

addresses risks throughout CWB;

•  Low operational risk profile;

• 

• 

In-depth knowledge of our clients;

Increasing geographic diversification;

•  Low balance sheet leverage;

•  Low average duration of lending portfolios; and,

•  Relatively low exposure to economically sensitive retail lending 

portfolios.

RISK MANAGEMENT CHALLENGES

•  Macroeconomic volatility, including the impact of an extended period 

of relatively low oil prices and related economic challenges within parts 
of Western Canada;

•  Uncertainty related to renegotiation of standing free trade agreements 

which could affect the outlook for Canadian exports and future 
economic growth;

•  Market volatility related to factors outside of CWB’s control which 
affect investors’ decisions to buy, sell or hold CWB shares or other 
securities;

58

• 

Increasing volume and complexity of regulatory requirements and 
expectations; and,

•  Capital requirements under the Standardized approach which are 
insensitive to the underlying economic risk, and do not adequately 
reflect CWB’s demonstrated risk management strengths through 
multiple credit cycles.

RISK MANAGEMENT PRINCIPLES

CWB’s risk management principles are based on the premise that CWB 
is in the business of accepting risks for appropriate return. Management 
does not seek to eliminate risk, but seeks to manage risk appropriately 
and optimize risk-adjusted returns on shareholders’ invested capital. In 
conducting its business activities, CWB will take risks that are aligned 
with management’s Balanced Growth strategy in a manner which is 
expected to create long-term value for shareholders. Risk management 
principles are therefore aligned with CWB’s strategic objectives, and 
embedded within CWB’s management practices.

The following principles guide the management of risks across all of 
CWB’s operations and companies:

•  An effective balance of risk and reward through alignment of business 

strategy with risk appetite, diversifying risk, pricing appropriately 
for risk, and mitigating risk through sound preventive and detection 
controls;

•  An enterprise-wide view of risk and the acceptance of risks required to 
build the business with continuous consideration for how those risks 
may affect CWB’s reputation;

•  The belief that every employee is accountable to understand and 
manage the risks inherent in their respective day-to-day activities 
including identification of risk exposures, with communication and 
escalation of risk-based concerns;

•  Use of common sense, sound judgment and fulsome risk-based 

discussions;

•  Recognition that “knowing your client” reduces risks by ensuring the 
services provided are suitable for, and understood by, the client; and,

•  Ongoing commitment to a three lines of defence risk governance 

framework with independent oversight and effective challenge from 
the second line, and an independent and effective Internal Audit 
function comprising the third line.

The mandate of CWB’s ERM function is to provide independent oversight 
of risk-taking decisions, independent assessment of risk and effective 
challenge to the business. ERM establishes the enterprise-wide risk 
management framework to identify, measure, aggregate and report 
all material risks managed by the first line within CWB’s three lines of 
defence framework. This includes oversight of risk governance policies, 
establishment of risk appetites and key risk metrics, and development of 
risk infrastructure including all risk management processes and practices.

CWB Financial Group 2017 Annual ReportRISK MANAGEMENT FRAMEWORK

The primary goal of risk management is to ensure that the outcomes 
of risk-taking are consistent with CWB’s Balanced Growth strategy, 
related business activities and overall risk appetite. The enterprise risk 
management framework provides the foundation for achieving this 

goal. CWB utilizes the ISO 31000 Standard for Risk Management as a 
comprehensive framework to help ensure risk is managed effectively and 
efficiently. Figure 4 depicts the main elements of CWB’s enterprise risk 
management framework.

Figure 4 – CWB's Enterprise Risk Management Framework

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CWB’s risk culture is the core of the enterprise risk management 
framework, including our risk management principles, values and 
accountabilities as defined within the three lines of defence framework. 
Key elements of CWB’s risk management framework include Risk 
Governance, the Risk Universe, Risk Management Policies, and Risk 
Appetite Framework.

RISK CULTURE

A strong risk culture emphasizes transparency and accountability. 
Organizations with a strong risk culture have a consistent and repeatable 
approach to risk management when making key business decisions, 
including regular discussions of risk and reviews of risk scenarios that can 
help management and the Board understand the interrelationships and 
potential impacts of risks. 

CWB’s strong risk culture starts with an appropriate “tone at the top” 
that demonstrates and sends consistent and clear messages throughout 
the organization. Risk culture is demonstrated throughout CWB and is 
emphasized by the actions of senior management and the Board.

CWB’s risk culture includes:

•  “Tone at the top” as established through the CWB Code of Conduct 

and governance processes;

•  CWB’s core values of integrity, accountability, respect, common sense 

and caring;

Principal risks within CWB’s Risk Universe include: credit risk; capital risk; 
market risk, including interest rate risk, foreign exchange risk, liquidity 
and funding risk; and, operational risk. Reputational risk arises as a 
consequence of not managing other risks effectively.

•  Effective integration of CWB’s compensation strategy with desired risk 

behaviours; and,

•  Risk management principles, policies and processes, including 

implementation of a three lines of defence framework.

CWB’s three lines of defence framework provides a consistent, 
transparent, and clearly documented allocation of accountability 
and segregation of functional responsibilities. This segregation 
of responsibilities helps to establish a robust control framework 
that demonstrates CWB’s risk culture, contributes to effective risk 
management and encourages continuous improvement of risk 
management practices. CWB’s three lines of defence framework is 
described in the following table.

CWB Financial Group 2017 Annual Report

59

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table 29 – Three Lines of Defence

First Line

Second Line

Business and Support Areas

ERM and Support Functions

Third Line

Internal Audit

Own and manage all risks within their lines of 
business

Pursue suitable business opportunities within 
their established risk appetite and limits

Act within their delegated risk-taking authority 
as set out in established policies

Establish appropriate operating policies and 
internal control structures in accordance with 
the risk policies

Establish an enterprise risk management 
framework to provide a consistent and 
integrated view of risk exposures across the 
enterprise

Provide independent assurance to the Audit 
Committee and the Board Risk Committee as to 
the effectiveness and appropriateness of (and 
adherence to) the risk framework

Set key risk metrics on which risk appetite and 
limits are based 

Establish policies, processes and practices that 
address all significant risks across the enterprise

Independently assess, quantify, monitor, control 
and report all significant risk exposures against 
the risk appetite and limits

Independently audit first and second lines 
and report on their effectiveness in regard to 
respective functional responsibilities

Independently review adherence to controls, 
policies, rules and regulations

Identify operational weaknesses; recommend 
and track remediation actions

Provide independent oversight, effective 
challenge and independent assessment of risk

RISK APPETITE FRAMEWORK

CWB’s risk appetite framework includes policies and processes to 
establish and monitor adherence to CWB’s risk appetite, and outlines 
accountabilities for those overseeing its implementation. The purpose of 
the risk appetite framework is to define the type and amount of risk CWB 
is willing to assume through its business activities, while considering the 
priorities of all stakeholders. CWB’s risk appetite framework is forward-
looking and integrates with management’s Balanced Growth strategy, 
including consideration for CWB’s capital plan and budget processes.

Key components of CWB’s risk appetite framework include:

•  A philosophy to emphasize business lines where management has 

extensive knowledge and experience; for example, CWB has no direct 
exposure to wholesale banking businesses (investment banking, 
brokerage and trading) which are subject to significant earnings 
volatility and can lead to large unexpected losses compared to typical 
spread lending;

•  Careful and diligent management of risks at all levels led by a 

knowledgeable and experienced management team committed to 
sound management practices and the promotion of a highly ethical 
culture;

•  Risk Capacity – the maximum level of risk CWB can assume before 

breaching regulatory or other stakeholders’ constraints;

•  Risk Appetite – the aggregate level and type of risk CWB is willing to 

•  Targeted financial performance which supports maintenance of 

investment grade credit ratings to allow for competitive access to 
funding;

assume; and,

•  Risk Limits – the allocation of risk to specific risk categories, to business 
units, and/or to lines of business at the portfolio or product level. ERM 
measures, monitors, and manages CWB’s risk profile to ensure the 
overall level of risk remains within specified risk limits. Early warning 
indicators are reported to the Executive Risk Committee and the Board 
Risk Committee, along with proposed actions to reduce the level of 
risk to within the approved risk appetite.

Key attributes of CWB’s overall risk appetite include the following:

•  A conservative risk culture that is prevalent throughout CWB, from the 

Board to senior management to front-line staff;

•  A philosophy to only take risks that are aligned with CWB’s Balanced 

Growth strategy and are expected to create long-term value for 
shareholders;

•  A philosophy to only take risks that are transparent and understood, 

and that can be measured, monitored and managed;

•  Maintenance of effective policies, procedures, guidelines, compliance 
standards and controls, training and oversight to guide the business 
practices and risk-taking activities of all employees in support of CWB’s 
reputation and adherence to all legal and regulatory obligations; and,

•  Risk Appetites for key risk types are established based on both 

quantitative and qualitative risk types by ERM as the second line of 
defence, endorsed by senior management and ultimately approved by 
the Board Risk Committee.

CWB conducts stress testing of relevant metrics on a regular basis to 
enable the identification and monitoring of potential vulnerabilities. 
The results from stress testing also help inform the Risk Appetite, and 
quarterly sensitivity testing of earnings and capital ratios ensures that 
CWB operates within Risk Limits.

60

CWB Financial Group 2017 Annual ReportCWB Financial Group 2017 Annual Report

61

Risk Management Governance StructureThe foundation of CWB’s enterprise risk management framework is a governance approach which includes a robust committee structure and a comprehensive set of corporate policies and limits approved by the Board of Directors, as well as supporting corporate standards and operating guidelines. The Risk Management Framework is governed through a hierarchy of committees and individual responsibilities as outlined in Figure 5.Figure 5 – Enterprise-Wide Risk Management FrameworkBoard of Directors – responsible for overseeing management and the business of CWB. The Board, either directly or through its Committees, is responsible for oversight in the following areas: strategic planning, risk appetite, identification and management of risk, capital management, promoting a culture of integrity, internal controls, evaluation of senior management and succession planning, public disclosure and corporate governance.Board Risk Committee – assists the Board in fulfilling its oversight responsibilities in relation to CWB’s identification and management of risk, adherence to corporate risk management policies and procedures, and compliance with risk-related regulatory requirements. The Board Risk Committee also includes a Loan Adjudication Panel.Board Governance Committee – assists the Board in fulfilling its oversight responsibilities with respect to developing CWB’s corporate governance policies and practices.Board Audit Committee – assists the Board in fulfilling its oversight responsibilities for the integrity of CWB’s financial reporting, effectiveness of CWB’s internal controls, and the performance of its internal and external audit functions.Chief Executive Officer (CEO) – directly accountable to the Board for all of CWB’s risk-taking activities. The CEO is supported by the Executive Risk Committee and its sub committees, as well as the Enterprise Risk Management (ERM) function.Chief Risk Officer (CRO) – as head of ERM, responsible to provide independent review and oversight of enterprise-wide risks and leadership on risk issues, developing and maintaining a Risk Management Framework which includes key risk metrics and risk policies, and fostering a strong risk culture across the enterprise. The CRO reports functionally to the Board Risk Committee.The following CWB oversight functions provide key support within the 
enterprise-wide risk management framework:

that regulatory requirements are satisfied.

Oversight departments within ERM include:

•  Credit Risk Management – responsible to assess, recommend, process 
and adjudicate credit applications and credit reviews within delegated 
loan approval authorities; and to provide second line oversight of credit 
risk.

•  Regulatory Compliance – responsible to provide second line oversight 
of regulatory compliance risk by establishing and maintaining the 
regulatory compliance risk-related policies, standards and protocols 
used by the first and second lines to identify, measure, communicate, 
respond to and control regulatory compliance risk, including risks 
related anti-money laundering, anti-terrorist financing, and privacy. 
Regulatory Compliance assesses, monitors, and reports on regulatory 
compliance risk against the risk appetite framework.

•  Risk Data Aggregation, Analytics, and Reporting (RDAAR) – responsible 
to develop, implement, and monitor risk measurement processes and 
validation methodologies to provide a comprehensive view of overall 
credit risk exposures. Ensures that credit risk exposures are measurable, 
and that adequate reporting is produced to facilitate the management 
of the portfolio within established limits, appetite, and standards; and 

RISK MANAGEMENT POLICIES

• 

Integrated Risk Management – responsible for CWB’s interest rate and 
liquidity risk management framework, providing second line oversight 
for Treasury; implements the operational risk management framework; 
operationalizes second line oversight of risk-based pricing; responsible 
for profitability reporting and analysis; and responsible for CWB’s 
ICAAP.

•  Model Vetting Team – responsible for development and maintenance 
of an enterprise-wide model risk management framework; and to 
monitor, effectively challenge and report on enterprise-wide model risk 
in accordance with related policy and guidelines.

•  Risk Capital and IFRS 9 – is responsible to lead ERM activities relating to 
CWB’s AIRB and IFRS 9 transition requirements, including governance, 
modelling, analysis and reporting.

Separate from ERM, CWB’s Finance department provides independent 
oversight of processes to manage financial reporting and capital risk. 
Finance provides oversight on financial reporting, capital adequacy, 
external credit ratings, regulatory reporting on accounting-related 
functions, finance-related issues and tax. This activity is overseen by 
CWB’s CFO. The CFO reports functionally to the Audit Committee.

In order to support effective communication, implementation, and 
governance of CWB’s risk management framework, ERM codifies 
processes and operational requirements in comprehensive management 
policies and operating guidelines. These policies and guidelines promote 

the application of a consistent approach to managing risk exposures 
across the enterprise. All risk policies are developed by the second line 
and approved by the Board Risk Committee or the full Board of Directors, 
on an annual basis.

62

CWB Financial Group 2017 Annual ReportExecutive Risk Committee – provides risk oversight and governance at the highest levels of management. The Executive Risk Committee reviews and discusses significant risk issues and action plans that arise in executing the enterprise-wide strategy. The Committee is chaired by the CRO and membership includes the CEO and the Chief Financial Officer (CFO).Subsidiary Company Second Line Function – provide oversight in each line of business to ensure management has implemented effective risk management processes for identification, assessment, risk response development, monitoring and control, and reporting of risks. Second line subsidiary risk officers monitor and report on the risks of their respective businesses and ensure the development of mitigation strategies to manage these risks.Sub Committees of the Executive Risk Committee – the various sub committees provide oversight of the processes whereby the risks assumed across the enterprise are identified, measured, monitored, held within delegated limits and reported in accordance with policy guidelines. They include:Group Credit Risk Committee – approves loans within delegated limits and is responsible for ensuring that appropriate credit policies are in place.Group Asset Liability Committee (ALCO) – reviews and endorses operational policies and programs for liquidity management and control, funding sources, investments, foreign exchange risk, structural interest rate risk and derivatives risk.Capital Risk Committee – responsible for the oversight of capital adequacy, CWB’s regulatory capital plan, ICAAP, and stress testing.Group Operational Risk Committee – reviews the group operational risk management framework, operational loss reporting and business continuity plans. Reviews action plans for mitigating and improving the management of operational risk.Group Disclosure Committee – supports CEO/CFO certification over public disclosures. Responsible for reviewing CWB’s internal control over financial reports and disclosure controls and procedures to help ensure the accuracy, completeness and timeliness of related public disclosures.RISK UNIVERSE – REPORT ON PRINCIPAL RISKS

CWB pursues risks that are aligned with management’s Balanced Growth 
strategy and are expected to create value for shareholders. While CWB’s 
operations are exposed to numerous types of risk, certain risks, identified 

as principal risks, have the greatest potential to materially impact 
operations and financial performance. These risks materially comprise 
CWB’s risk universe as defined as part of its enterprise risk framework.

CREDIT RISK

Credit risk is the risk that a financial loss will be incurred due to the failure of a counterparty to fulfil its contractual commitment or obligation to 
CWB. Credit risk is comprised of default risk and credit migration, or downgrade risk. Credit default risk is defined as the potential that a bank 
borrower or counterparty will fail to meet its obligations in accordance with the agreed terms.  Credit migration or downgrade risk refers to the 
risk of deterioration of credit quality of a borrower or counterparty. 

Risk Overview

CWB’s credit risk results from granting loans and leases to businesses and 
individuals. CWB’s credit risk management culture reflects the unique 
combination of policies, practices, experience and management attitudes 
that support growth within chosen industries and geographic markets. 
Underwriting standards are designed to ensure an appropriate balance 
of risk and return, and are supported by established loan exposure limits 
in areas of demonstrated lending expertise. Concentration is measured 
against specified tolerance levels by geographic region, industry sector 
and product type. In order to minimize its potential loss given default, the 

vast majority of loans are secured by tangible collateral. CWB’s approach 
to managing credit risk has proven to be very effective, as demonstrated 
by CWB’s relatively stable long-term average annual provision for credit 
losses and customarily low write-offs measured as a percentage of total 
loans.

Refer to the Loans and Credit Quality sections of this MD&A for 
additional information.

CWB Financial Group 2017 Annual Report

63

Risk GovernanceThe credit approval process is centrally controlled, with all significant credit requests submitted to Credit Risk Management for adjudication. Credit Risk Management is independent of the originating business. Requests for credit approval beyond the lending limit of the CEO are referred to the Group Credit Risk Committee or the Board Risk Committee’s Loan Adjudication Panel.Risk ManagementCWB is committed to a number of important principles to manage credit exposures, which include:• Oversight provided by the Board Risk Committee;• Delegated lending authorities that are clearly communicated to lenders and other personnel engaged in the credit granting process;• Credit policies, guidelines and directives which are communicated within all branches, business lines and to officers whose activities and responsibilities include credit granting and risk assessment;• Appointment of personnel engaged in credit granting who are both qualified and experienced;• A standard credit risk-rating classification established for all credits;• A review at least annually of credit risk-rating classifications and individual credit facilities (except consumer loans and single-unit residential mortgages);• Quarterly review of risk diversification by geographic area, industry sector and product measured against assigned portfolio limits;• Ongoing development of RDAAR reporting to assess portfolio risks at a granular level;• Pricing of credits commensurate with risk to ensure an appropriate financial return;• Management of growth while maintaining the quality of loans;• Early recognition of problem accounts and immediate action to protect the safety of CWB’s capital;• Delegation of loans deemed to carry higher risks to a specialized loan workout group that performs an appropriate level of regular monitoring and close management;• Independent reviews of credit evaluation, risk classification and credit management procedures by Internal Audit, which includes direct reporting of results to senior management, the CEO and the Audit Committee of the Board; • Detailed quarterly reviews of accounts rated less than satisfactory. Reviews include a recap of action plans for each less than satisfactory account, the completion of a watch list report recording accounts with evidence of weakness and an impaired report covering loans that show impairment to the point where a loss is possible. A summary report of less than satisfactory accounts is reviewed on a quarterly basis by the Board Risk Committee; and,• Independent oversight, effective challenge and independent assessment by the second line.Environmental Risk

Portfolio Quality

While the day-to-day operations of CWB do not have a material impact 
on the environment, environmental risks include the risk of loss given 
default if a borrower is unable to repay loans due to environmental 
cleanup costs, and the risk of damage to CWB’s reputation resulting 
from the same. In order to manage these risks, and to help mitigate 
CWB’s overall impact on the environment, CWB evaluates potential 
environmental risks as part of its credit granting process. If potential 
environmental risks are identified that cannot be resolved to CWB’s 
satisfaction, the application will be denied.

Reports on environmental inspections and findings are provided quarterly 
to the Board Risk Committee. Where financing is provided, Internal Audit 
will sample test loan files to ensure environmental studies required as 
a condition of financing are in place, including review for a transmittal 
letter from the author of the environmental study indicating that it may 
be relied upon for financing purposes.

CWB’s strategy is to maintain a quality, secured and diversified loan 
portfolio by engaging experienced personnel who provide a hands-on 
approach in credit granting, account management and timely action 
when problems develop. Lending is targeted to small- and medium-sized 
businesses, and to individuals. Relationship banking and “knowing your 
client” are important tenets of effective account management. Earning 
an appropriate financial return for the level of risk is also fundamental. 
Geographic diversification of the loan portfolio outside of Western 
Canada is achieved through National Leasing’s representation across all 
provinces of Canada, residential mortgages underwritten and serviced 
by CWB Optimum in select regions of Ontario and Atlantic Canada, 
participation in syndicated lending facilities primarily led by other 
Canadian banks, and increasingly through CWB Maxium and CWB 
Franchise Finance.

For additional information, see the Loans and Credit Quality sections of 
this MD&A.

64

CWB Financial Group 2017 Annual ReportCredit Risk ConcentrationRisk diversification is addressed by establishing portfolio limits by geographic area, industry sector and product. The policy is to limit loans to connected corporate borrowers to not more than 10% of CWB’s shareholders’ equity. Generally, CWB’s lending limit is $50 million for a single risk exposure. However, for certain quality connections that confirm debt service capacity and loan security from more than one source, the limit is generally $100 million. CWB clients with larger borrowing requirements can be accommodated through loan syndications with other financial institutions.MARKET RISK

Market risk is the impact on earnings and on economic value of equity resulting from changes in financial market variables such as interest 
rates and foreign exchange rates. CWB’s market risk is primarily comprised of structural interest rate risk on the balance sheet, and liquidity 
and funding risk. A smaller amount of market risk relates to investment risk in the relatively small discretionary securities portfolio, and foreign 
exchange.

Risk Overview

The most material market risks for CWB are those related to changes in 
interest rates. CWB does not have a trading book; it does not undertake 
market activities such as market making, arbitrage or proprietary trading 
and, therefore, does not have direct risks related to those activities. A 
diversified cash and securities portfolio is maintained that is primarily 
comprised of high-quality debt instruments. These instruments are 

subject to price fluctuations based on movements in interest rates and 
volatility in financial markets. CWB liquidated its holdings of common 
equities in 2016 and has no plans to re-establish this portfolio. CWB has 
limited direct exposure to foreign exchange risk. CWB maintains exposure 
to preferred shares through its discretionary investment portfolio.

Subcategories of Market Risk

Interest Rate Risk

Interest rate risk is the impact on earnings and economic value of equity resulting from changes in interest rates.

Structural interest rate risk arises when changes in interest rates affect 
the cash flows, earnings and values of assets and liabilities. The objective 
of structural interest rate risk management is to maintain an appropriate 
balance between earnings volatility and economic value volatility while 
keeping both within their respective risk appetite limits.

Structural interest rate risk arises due to the duration mismatch between 
our assets and liabilities. Adverse interest rate movements may cause a 
reduction in earnings; and/or a reduction in the economic value of CWB’s 
assets; and/or an increase in the economic value of CWB’s liabilities. 
Structural interest rate risk is primarily comprised of duration mismatch 
risk and product embedded option risk. Duration mismatch risk arises 
when there are differences in the scheduled maturity, repricing dates 
or reference rates of assets, liabilities and derivatives. The net duration 
mismatch, representing residual assets funded by common shareholders’ 
equity, is managed to a target profile through interest rate swaps and 
CWB’s cash and securities portfolio. Product embedded option risk arises 
when product features allow customers to alter scheduled maturity or 
repricing dates. Product embedded options include loan prepayment, 
deposit redemption privileges and interest rate commitments on un-
advanced mortgages.

Variation in market interest rates can affect net interest income by 
altering cash flows and spreads. Variation in market interest rates can 
also affect the economic value of a CWB’s assets, liabilities, and off-
balance sheet (OBS) positions. Thus, the sensitivity of a CWB’s economic 
value to fluctuations in interest rates is an important consideration of 
shareholders, management, and regulators. The economic value of an 
instrument represents an assessment of the present value of its expected 

net cash flows, discounted to reflect market rates. By extension, the 
economic value of CWB’s equity can be viewed as the present value of 
expected net cash flows, defined as the expected cash flows on interest-
sensitive assets minus the expected cash flows on interest-sensitive 
liabilities plus the expected net cash flows on OBS positions. In this sense, 
the economic value perspective reflects one view of the sensitivity of net 
worth to fluctuations in interest rates.

Management of structural interest rate risk balances short-term income 
volatility with volatility in the long-term value of CWB’s equity. Treasury 
manages the economic value of the banking book to a “benchmark 
duration” which reflects this trade-off. Benchmark duration is 
recommended by Treasury and approved by ALCO. The benchmark 
duration considers an appropriate trade-off between:

•  Earnings volatility and volatility in the value of CWB’s equity;

•  Risk and return (e.g. Increasing duration increases the exposure to 

rising interest rates, but also benefits net interest income when there is 
a positively sloping yield curve); and,

•  Expected interest rate movements.

While management of the benchmark duration is the responsibility of the 
first line of defence (recommended by Treasury and approved by ALCO) 
the resulting risk exposure is maintained within CWB’s risk appetite.

CWB Financial Group 2017 Annual Report

65

Risk GovernanceMarket risk is managed in accordance with the approved second line market risk policy and the accompanying first line policies. As the first line of defence, Treasury owns and manages CWB’s market risk on a daily basis. ALCO provides tactical and strategic direction and is responsible for ongoing oversight, and reviews and endorses the operational policies. Integrated Risk Management monitors market risk exposure and reports to the Board Risk Committee against CWB’s risk appetite.Risk Metrics
Structural interest rate risk is measured using simulations, earnings 
sensitivity and economic value sensitivity analysis, stress testing and gap 
analysis, in addition to other traditional risk metrics.

•  Earnings at Risk - Earnings at risk (EaR) is defined as the potential 

reduction in net interest income due to adverse interest rate 
movements over a one-year horizon. It is measured both against 
stress scenarios historically observed (historical simulation or historical 
Value at Risk (VaR) and standard parallel interest shocks (interest rate 
sensitivity).

•  Economic Value of Equity at Risk - Economic value of equity at risk 
(EVaR) is defined as the potential reduction in economic value of 
CWB’s equity due to adverse interest rate movements. This is not an 
earnings measure, but rather a value measure; and it is also measured 
against both stress scenarios historically observed (historical simulation 
or historical VaR) and standard parallel interest shocks (interest rate 
sensitivity).

CWB’s Interest Rate Risk Exposures
Exposure to interest rate risk is controlled by managing the size of the 
static gap positions between interest sensitive assets and interest sensitive 
liabilities for future periods. This is supplemented by historical VaR for 
economic value of CWB’s equity, estimated by applying historical interest 
rate scenarios to interest sensitive assets and interest sensitive liabilities. 
These analyses are supplemented by stress testing of the asset liability 
portfolio structure, duration analysis and dollar estimates of net interest 
income sensitivity for periods of up to one year after Treasury hedging 
activity. The interest rate gap is measured at least monthly. Note 26 to the 
consolidated financial statements shows the gap position at October 31, 
2017 for select time intervals.

The analysis in Note 26 is a static measurement of interest rate sensitivity 
gaps at a specific point in time, and there is potential for these gaps to 
change significantly over a short period. The impact on earnings from 
changes in market interest rates will depend on both the magnitude 
of and speed with which interest rates change, as well as the size and 
maturity structure of the cumulative interest rate gap position and the 
management of those positions over time.

The one-year and under cumulative gap represented 2.5% of total assets 
at October 31, 2017, compared to 3.5% one year ago, while the one-
month and under gap was 1.2% compared to 0.8% one year earlier.

The estimated sensitivity of net interest income to a change in interest 
rates is presented in Table 30. The amounts represent the estimated 
change in net interest income over the time period shown resulting from 
a one percentage point change in interest rates. The estimates are based 
on a number of assumptions and factors, which include:

•  A constant structure in the interest sensitive asset liability portfolio;

•  Floor levels for various deposit liabilities;

• 

Interest rate changes affecting interest sensitive assets and liabilities 
by proportionally the same amount and applied at the appropriate 
repricing dates; and,

•  No early redemptions.

66

CWB Financial Group 2017 Annual ReportInterest rate risk is managed to ensure sustainable earnings over time, balancing the impact on current year earnings against changes in economic value at risk over the life of the asset and liability portfolios.Table 30 – Estimated Sensitivity of Net Interest Income as a Result of One Percentage Point Change in Interest Rates
($ thousands)

Impact of 1% increase in interest rates 

Period

90 days
1 year

1 year percentage change

Impact of 1% decrease in interest rates

Period

90 days
1 year

1 year percentage change

2017

 $       1,637 
          8,324 

2016

 $       7,608 
        12,582 

            1.39 % 

            2.15 %

2017

 $      (1,068)
       (13,226)

2016

 $      (3,570)
         (5,150)

           (2.21)% 

           (0.88)%

It is estimated that a one-percentage point increase in all interest rates at 
October 31, 2017 would decrease unrealized gains related to available-
for-sale securities and the fair value of interest rate swaps designated 
as hedges, and result in a reduction in other comprehensive income 
of approximately $77.3 million, net of tax (October 31, 2016 – $57.1 
million); it is estimated that a one-percentage point decrease in all interest 
rates at October 31, 2016 would result in a higher level of unrealized 
gains related to available-for-sale securities and increase the fair value 
of interest rate swaps designated as hedges, which would increase 

other comprehensive income by approximately $76.2 million, net of tax 
(October 31, 2016 – $58.6 million).

Treasury maintains the asset liability structure and interest rate sensitivity 
within CWB’s established policies through pricing and product initiatives, 
as well as the use of interest rate swaps and other appropriate strategies. 
Differences in the respective sensitivity of net interest income and other 
comprehensive income to changes in interest rates compared to last year 
primarily reflects the current interest rate environment and balance sheet 
composition.

Foreign Exchange Risk

Foreign exchange risk is the risk to changes in earnings or economic value arising from changes in foreign exchange rates. This risk arises when 
various assets and liabilities are denominated in different currencies.

CWB Financial Group 2017 Annual Report

67

In providing financial services to its customers, CWB has assets and liabilities denominated in U.S. dollars. At October 31, 2017, assets denominated in U.S. dollars were 1.2% (2016 – 1.4%) of total assets and U.S. dollar liabilities were 1.4% (2016 – 1.5%) of total liabilities. Currencies other than U.S. dollars are not bought or sold other than to meet specific client needs. CWB has no material exposure to currencies other than U.S. dollars.Policies have been established that include limits on the maximum allowable differences between U.S. dollar assets and liabilities. The difference is measured daily and managed by use of U.S. dollar forward contracts or other means. Policy respecting foreign exchange exposure is reviewed and approved at least annually by the Board Risk Committee. Any deviations from policy are reported regularly to ALCO and quarterly to the Board Risk Committee.Liquidity and Funding Risk

Liquidity risk is the risk that CWB cannot meet a demand for cash or fund its financial obligations in a cost efficient or timely manner as they 
become due. These financial obligations can arise from withdrawals of deposits, debt maturities or commitments to provide credit.

Risk Overview

CWB maintains a sound, prudent and conservative approach to managing 
exposure to liquidity risk, including targeting a contingency planning 
horizon under stressed operating conditions that may be caused by CWB-
specific or systemic stress scenarios. The contingency planning horizon 
and related liquidity and funding management strategies comprise an 
integrated liquidity risk management program designed to ensure that 
CWB manages liquidity risk within an appropriate threshold.

CWB’s key risk mitigation strategies include:

•  An appropriate balance between the level of risks cwb undertakes and 
the corresponding cost of risk mitigation that considers the potential 
impact of extreme but plausible events;

•  Broad funding access, including preserving and growing a reliable base 
of core deposits and continual access to diversified sources of funding;

•  A comprehensive group-wide liquidity contingency plan that is 

supported by a pool of unencumbered high-quality liquid assets and 
marketable securities that would provide assured access to liquidity in 
a crisis; and,

•  The maintenance of a liquidity position to manage current and future 
liquidity requirements while also contributing to the flexibility, safety 
and soundness of CWB under times of stress.

Refer to the Liquidity Management sections of this MD&A for additional 
information.

CWB remains in compliance with OSFI’s Liquidity Adequacy Requirements guideline.

68

CWB Financial Group 2017 Annual ReportRisk Governance Liquidity management is centralized to better facilitate the effective management of liquidity risk. The Board Risk Committee approves market risk management policies and delegates liquidity risk authorities to senior management. As the first line of defence, Treasury is responsible for managing the liquidity and funding risk. ALCO oversees the treasury function and provides tactical and strategic direction. ERM, as the second line of defence, is responsible for independent oversight.Risk Management CWB has a comprehensive liquidity risk management policy. The key elements of managing liquidity risk for CWB include the following:• Policies – Liquidity management policies establish targets for minimum liquidity, set the monitoring regime, and define authority levels and responsibilities. Policies are reviewed at a minimum annually by ALCO, Executive Risk Committee and the Board Risk Committee. Limit setting establishes acceptable thresholds for liquidity risk.• Monitoring – Trends and behaviours regarding how clients manage their deposits and loans are monitored to determine appropriate liquidity levels. Active monitoring of the external environment is performed using a wide range of sources and economic barometers.• Measurement and modeling – CWB’s liquidity model measures and forecasts cash inflows and outflows, including any cash flows related to applicable off-balance sheet activities over various risk scenarios.• Reporting – Treasury oversight of all significant liquidity risks that support analysis, risk measurement, stress testing, monitoring and reporting to both ALCO and the Board Risk Committee.• Stress testing – CWB performs liquidity stress testing on a regular basis to evaluate the potential effect of both systemic and CWB-specific (idiosyncratic) disruptions on CWB’s liquidity position. Liquidity stress tests consider the effect of changes in funding assumptions, depositor behaviour and the market behaviour of liquid assets. CWB stress tests liquidity as per guidance from OSFI as described in the Liquidity Adequacy Requirement. Stress test results are reviewed by ALCO and considered in making liquidity management decisions. Liquidity stress testing has many purposes, including, but not limited to:• helping the Board Risk Committee and senior management understand the potential behaviour of various positions on CWB’s balance sheet in circumstances of stress; and,• facilitating the development of effective funding, risk mitigation and contingency plans.• Contingency planning – A liquidity contingency plan is maintained that defines a liquidity event and specifies the desired approaches for analyzing and responding to actual and potential liquidity events. The plan outlines an appropriate governance structure for the management and monitoring of liquidity events, processes for effective internal and external communication, and identifies potential countermeasures to be considered at various stages of an event.• Funding diversification – CWB actively manages the diversification of its deposit liabilities by source, type of depositor, instrument and term. Supplementary funding sources currently include securitization, capital market issuance and whole loan sales.• Core liquidity – CWB maintains a pool of highly liquid, unencumbered assets that can be readily sold, or pledged to secure borrowings, under stressed market conditions or due to company-specific events. 
Contractual Obligations

CWB enters into contracts in the normal course of business that give 
rise to commitments of future minimum payments that affect the 
liquidity position. In addition to the obligations related to deposits 
and subordinated debentures discussed in the Deposits and Liquidity 

Table 31 – Contractual Obligations
($ thousands)

Management sections of this MD&A, as well as Notes 14, 17, 21 and 
26 of the consolidated financial statements, the following contractual 
obligations are outstanding at October 31, 2017.

Lease commitments
Purchase obligations for operating and capital expenditures

$ 

     13,720  $ 

     25,611  $ 

      19,720  $ 

         3,568 

         5,624 

             108 

     31,236  $ 
                - 

     90,287 
         9,300 

Within 1 
Year

1 to 3
Years

4 to 5
Years

More than
5 Years

Total

October 31, 2017

October 31, 2016

Credit Ratings

$ 

$ 

     17,288  $ 

     31,235  $ 

      19,828  $ 

     31,236  $ 

     99,587 

     16,114  $ 

     29,546  $ 

      20,851  $ 

     34,690  $ 

   101,201 

CWB’s ability to efficiently access capital markets funding on a cost-
effective basis is partially dependent upon the maintenance of satisfactory 
credit ratings. Such credit ratings, accompanied with a stable or positive 
outlook, increase the breadth of clients and investors able to participate 
in various deposit and debt offerings, while also lowering CWB’s overall 
cost of capital.

Credit ratings are largely determined by the quality of earnings, the 
adequacy of capital, the effectiveness of risk management programs 
and the opinions of rating agencies related to creditworthiness of the 

financial sector as a whole. There can be no assurance that CWB’s credit 
ratings and the corresponding outlook will not be changed, potentially 
resulting in adverse consequences for funding capacity or access to 
capital markets. Changes in credit ratings may also affect the ability 
and/or the cost of establishing normal course derivative or hedging 
transactions. Credit ratings do not consider market price or address the 
suitability of any financial instrument for a particular investor and are not 
recommendations to purchase, sell or hold securities. Ratings are subject 
to revision or withdrawal at any time by the rating organization.

The following table summarizes the credit ratings issued by DRBS for CWB, as well as the corresponding rating agency outlook, last confirmed with no 
changes on November 29, 2017.

Table 32 – Credit Ratings

Long-term senior debt 
and long-term deposits

Short-term instruments

Subordinated debt

Preferred shares

Outlook

A (low)

R1 (low)

BBB (high)

Pfd-3

Stable

CWB Financial Group 2017 Annual Report

69

CAPITAL RISK

Capital risk is the risk that CWB has insufficient capital resources, in either quantity or quality, to support economic risk taken, regulatory 
requirements, strategic initiatives and current or planned operations.

Risk Overview

CWB follows three main principles to facilitate the effective management 
of capital risk:

•  Capital management involves a dynamic and ongoing process to 
determine, allocate and maintain appropriate amounts of capital;

•  The optimal amount and composition of capital must consider 
regulatory requirements, as well as the expectation of CWB 
shareholders and other stakeholders; and,

•  The objective of capital management is to ensure:

 - Capital is, and will continue to be, adequate to maintain confidence 

in the safety and stability of CWB while also complying with 
required regulatory standards;

 - CWB has the capability to access appropriate sources of capital in a 

timely and cost-effective manner; and, 

 - Return on capital is sufficient to support projected business growth 

and satisfy the expectations of investors.

For additional information, please refer to the Capital Management section of this MD&A.

70

CWB Financial Group 2017 Annual ReportRisk Governance The Board approves the annual regulatory capital plan, and the Board Risk Committee approves the annual ICAAP and capital management policies. The Group Capital Risk Committee is responsible for capital risk management. The CFO as the head of Finance is responsible for the available capital as the supply side, while the CRO as the head of Risk is responsible for risk capital as the demand side.In addition, Integrated Risk Management and Finance comprise the ICAAP core team and are closely involved in capital management. The core team is closely supported by other key departments, including Treasury, Credit Risk Management, Strategy and RDAAR.Risk Management The following are key elements of capital risk management:• The annual regulatory capital plan, inclusive of the capital management policy and three-year capital projections;• A quarterly regulatory capital risk update provided to the Board Risk Committee;• Forecast models used to analyze the likely capital impact of projected operations, stress testing and/or significant transactions; and,• Regulatory capital ratios reported to senior management and the Board on a monthly basis.OPERATIONAL RISK

Operational risk is defined as the risk of loss due to unanticipated outcomes that result from inadequate or failed systems, processes, or human 
errors, as well as from external events. Exposure to operational risks arises from the people, processes, and systems that are established to serve 
CWB’s clients and maintain the required functions of the enterprise. CWB’s primary operational risks include regulatory compliance risk, people 
risk, technology risk, information and cyber security risk and fudiciary/reputation risk.

Risk Overview

Operational risk is inherent in all of CWB’s business activities including 
banking, trust, and wealth management, and is embedded in processes 
that support the management of principal risks such as credit, liquidity, 
market, and capital risk. CWB is exposed to operational risk from internal 
business activities, external threats and outsourced business activities. 
Its impact can be financial loss, loss of reputation, loss of competitive 
position, regulatory penalties, or failure in the management of other 
risks. While operational risk cannot be completely eliminated, proactive 
operational risk management is a key strategy to mitigate this risk. The 
primary financial measure of operational risk is actual losses incurred. 
CWB incurred no material losses related to operational risk in 2017 or 
2016.

The regulatory framework requires certain amounts of capital to be 
allocated to support operational risk. CWB uses the Standardized 
approach to measure operational risk. CWB has a group-wide Operational 
Risk Management Policy to ensure that all employees understand 
their responsibilities with respect to operational risk management. The 
Operational Risk Management Policy encompasses a common language 
of risk coupled with programs and methodologies for identification, 
measurement, control, and management of operational risk.

CWB Financial Group 2017 Annual Report

71

Risk Governance Business and support areas as the first line of defence are fully accountable for the management and mitigation of operational risks to which they are exposed. The CWB Group Operational Risk Committee oversees the implementation and adoption of the Operational Risk Management Policy across the enterprise and facilitates the involvement of necessary stakeholders in the first and second line of defence across the Group. Integrated Risk Management, as the second line, is responsible for the continual enhancement of the Group Operational Risk Management Framework and supporting policies. The Board Risk Committee has ultimate oversight and approves the Group’s Operational Risk Management Policy.Risk Management Following is a summary of strategies and factors that assist with the effective management of operational risk:• Management remains close to operations, which helps to facilitate effective internal communication and operational control;• Communication of, and training related to, the importance of effective operational risk management to all levels;• Management that is very engaged with promoting CWB’s operational risk tolerance and appetite; and,• Ongoing enhancement of group-wide operational risk management processes.Key elements of the Operational Risk Management Framework include:

Additional key components include: 

•  Common definitions of operational risk – CWB incorporates standard 
risk terms and certain key operational risk definitions as part of its 
operational risk management framework and supporting policies;

• 

Implementation of policies and procedural controls appropriate to 
address identified risks (including segregation of duties and other 
fundamental checks and balances);

•  Risk Control Assessments (RCA) – are utilized throughout CWB to 

•  Continual  enhancements to fraud prevention processes, policies and 

develop a forward-looking view of operational risk exposure based on 
proactive identification of key sources of operational risk exposures. 
The results of RCAs are aggregated across the enterprise to evaluate 
the key sources of operational risks and compare relative exposures 
from different business activities;

•  Operational risk reporting – Loss data monitoring is important to 
maintain awareness of identified operational risks and to assist 
management in taking constructive action to reduce exposures to 
future losses. This includes benchmarking CWB’s operational loss 
experience against external operational loss events from across the 
financial industry;

•  Root cause analysis – For significant operational risk events, CWB 

employs a standardized methodology for identifying the underlying 
cause of the operational failure and documenting the corrective 
actions taken by the affected areas to avoid similar breakdowns in the 
future; and,

•  New initiative risk assessments – Are integrated with CWB’s change 
management process and that requires project owners to proactively 
identify all relevant stakeholders across significant functional areas and 
conduct detailed RCAs for new initiatives.

communication; 

•  Established “whistleblower” processes and employee code of conduct;

•  Maintenance of an outsourcing management program;

•  At least annual assessment and benchmarking of business insurance;

•  Human resource policies and processes to ensure staff are adequately 
trained for the tasks for which they are responsible and to enable 
retention and recruitment; 

•  A Regulatory Compliance team focused on key regulatory compliance 
areas such as privacy, anti-money laundering, anti-terrorist financing 
and consumer regulations;

•  Use of technology that incorporates automated systems with built-
in controls and active management of configuration and change 
management along with information security management programs; 

•  Enhanced focus on data quality as an important and strategic asset;

•  Effective project management processes supported by a designated 
committee comprised of representatives of senior management; and,

•  Continual updating and testing of procedures and contingency plans 
for disaster recovery and business continuity (including pandemic 
planning).

As part of the ongoing development of CWB’s Operational Risk 
Management Framework, management has adopted an updated 
Operational Risk Taxonomy. This taxonomy now forms the basis for all 
operational risk management reporting, with loss events and identified 
risks categorized consistently. 

72

CWB Financial Group 2017 Annual ReportTable 33 – Operational Risk Taxonomy

Regulatory compliance risk

The risk of potential non-conformance with laws, rules, regulations and prescribed practices 
(“regulatory requirements”) in any jurisdiction in which it operates. It does not include risk arising 
from non-conformance with ethical standards.

People risk

The risk that CWB cannot retain and attract sufficient qualified resources to implement its strategies 
and/or achieve its objectives.

Technology risk

Information and cyber  
security risk

Fiduciary/reputation risk

Business disruption risk

Financial crime risk

Accounting risk

Model risk

Risk reporting risk

The risk related to the operational performance, confidentiality, integrity and availability of our 
information, systems and infrastructure. 

The risk of loss and reputational damage due to information systems and services (including 
application systems and supporting technology infrastructure) failing to satisfy business 
requirements, caused by inadequately designed, maintained, and/or supported  systems, 
applications and technology.

The risk of loss and reputational damage due to the compromising of CWB’s information assets 
(i.e., the unauthorized use, loss, damage, disclosure or modification of company information and 
information systems) caused by a failure to protect CWB’s information assets. Cyber security risk is 
specifically related to the ongoing threat that systems and their data may be attacked, damaged or 
subject to unauthorized access.

Risk of loss and reputational damage due to CWB failing to meet professional obligations to its 
customers, clients, and/or shareholders, caused by an inadequate understanding and/or execution 
of the obligation/suitability requirements.

The risk of loss and reputational damage due to the failure of ensuring the ongoing continuation of 
critical business operations, caused by disruptions impacting the availability of staff, systems, and/or 
CWB premises.

The risk of loss and reputational damage due to crimes committed against CWB, against its 
customers, or by its customers. Loss in this context refers to economic loss including time, recovery 
costs, and overhead.

The risk of loss and reputational damage due to misstatements of assets, liabilities, and/or income, 
caused by internal financial control failures or deficiencies.

The risk of loss and reputational damage due to inaccurate model outputs or incorrect 
interpretations of model outputs, caused by inadequate model design, use and/or assumptions.

The risk of loss and reputational damage due to inadequate risk-related information being provided 
to senior management, the Board, and/or regulatory bodies, caused by incomplete, inaccurate or 
untimely risk reporting processes, systems and/or un-actioned risk reporting.

Outsourcing and third-party 
supplier risk

The risk of loss and reputational damage due to a third-party service provider failing to deliver 
functionality and performance required to effectively support underlying business objectives, 
caused by inadequate selection, retention, oversight and/or monitoring of the relationship, or by 
inadequate contractual terms and conditions.

Change management risk 
(excludes technology change)

The risk of loss and reputational damage due to a failure to effectively manage change to achieve 
the desired business requirements and objectives, caused by inadequate management (i.e., 
planning, execution, monitoring, oversight, and reporting) of significant business change.

Process and execution risk

The risk of loss and reputational damage due to a failure to achieve the desired outcome caused by 
inadequately designed or executed processes.

Product and customer/client 
selection risk

The risk of loss and/or reputational damage due to the inability to effectively design, develop, 
distribute, and sell and/or attract/select profitable customers/clients caused by a breakdown of the 
product development and sales distribution process, and/or the failure to properly vet customers/
clients.

CWB Financial Group 2017 Annual Report

73

A discussion of several of CWB's key operational risks follows:

Regulatory Compliance Risk

Information and Cyber Security Risk

CWB manages information security risk by ensuring appropriate 
technologies, processes and practices are effectively designed and 
implemented to help prevent, detect and respond to threats as they 
emerge and evolve. CWB relies upon a complete suite of advanced 
controls to protect itself and its customers from attack and has partnered 
with leading third-party service providers to provide counsel and support 
should the need arise. CWB regularly tests the completeness and 
effectiveness of its information and cyber security program and through 
ongoing vigilance has not experienced an information or cyber security 
event of any materiality.

Fiduciary/Reputation Risk

Negative public opinion can result from actual or alleged misconduct 
in any number of activities, either on the part of employees or external 
partners, but often involves questions about business ethics and integrity, 
competence, corporate governance practices, quality and accuracy of 
financial reporting disclosures, or quality of products and service.

Negative public opinion could adversely affect CWB’s ability to attract and 
retain clients and/or employees and could expose CWB to litigation and/
or regulatory action. Responsibility for governance and management of 
reputation risk falls to all CWB employees, including senior management 
and the Board.

All directors, officers and employees have a responsibility to conduct their 
activities in accordance with the CWB Group’s personal conduct policies 
and in a manner that minimizes reputational risk. In addition to members 
of senior management, the Legal, Strategy and Investor Relations, and 
Regulatory Compliance departments are particularly involved in the 
management of reputation risk.

The businesses operated by CWB are highly regulated through laws, 
rules, regulations and prescribed practices that have been put in place by 
various federal and provincial governments and regulators. Changes to 
these regulatory requirements, including changes in their interpretation 
or implementation, could adversely affect CWB. CWB’s failure to comply 
with applicable laws, rules, regulations, and practices could result in 
sanctions, financial penalties and costs associated with litigation that 
could adversely impact earnings and damage reputation. Although 
most sources of regulatory compliance risk are outside of management’s 
direct control, CWB takes what it believes to be reasonable and prudent 
measures designed to support compliance with governing laws and 
regulations.

Over the past several years the intensity of supervisory oversight of 
all federally regulated Canadian financial institutions has increased 
significantly in terms of both regulation and new standards. This 
includes amplified supervisory activities, an increase in the volume 
of regulation, more frequent data and information requests from 
regulators, and shorter implementation time frames for regulatory 
requirements. Certain regulations may also impact CWB’s ability to 
compete against both federally regulated and non-federally regulated 
entities. Effective management of regulatory risk and compliance in the 
current environment requires, and is expected to continue to require, 
considerable internal resources and the active involvement of senior 
management and the Board.

Notwithstanding the additional resources, the volume, pace and 
implementation of new and amended regulations and standards 
increases the risk of unintended consequences and non-compliance 
for all regulated entities. CWB has intensified its efforts for regulatory 
compliance risk management. A number of initiatives are underway to 
further its compliance risk management capabilities.

People Risk

Competition for qualified employees in CWB’s key markets remains 
apparent, reflecting the general level of economic activity and the 
needs of other financial services participants within and outside CWB’s 
geographic footprint. 

CWB intends to continually attract and retain sufficient qualified 
employees to successfully execute against its Balanced Growth strategy. 
Key related tactics include maintenance of a positive, rewarding and 
collaborative environment, complemented by efforts to empower staff to 
deliver exceptional client experiences. 

Inability to maintain an appropriate staff complement would adversely 
affect CWB’s ability to achieve its strategic objectives.

Technology Risk

CWB is highly dependent upon information technology and supporting 
infrastructure, such as voice, data and network access. In addition to 
internal resources, various third-parties provide key components of the 
infrastructure and applications. Disruptions in information technology 
and infrastructure, whether attributed to internal or external factors, 
and including potential disruptions in the services provided by various 
third-parties, could adversely affect the ability of CWB to conduct regular 
business and/or deliver products and services to clients. Ongoing diligence 
is required to ensure systems are secure from threats. Implementation 
of CWB’s new core banking system in 2016 reduces technology risk 
compared to the legacy system; however, CWB currently has a number of 
other technology projects underway which increase risk exposure related 
to information systems and technology.

74

CWB Financial Group 2017 Annual ReportFurther, the initiation of any new growth initiatives or infrastructure 
projects, and any significant expansion of the business may increase the 
operating complexity and divert management’s attention away from 
established or ongoing business activities. Any failure to successfully 
manage strategic execution or acquisition strategies could have a material 
adverse impact on CWB’s business, financial condition and results of 
operations.

ADEQUACY OF CWB’S RISK MANAGEMENT 
FRAMEWORK

The Risk Management Framework is made up of various processes and 
strategies for managing risk exposure. Given the structure and scope of 
its operations, CWB is primarily subject to credit, market (mainly interest 
rate), liquidity, operational, reputation, regulatory, environmental, and 
other risks. There can be no assurance that the framework to manage 
risks, including the framework’s underlying assumptions and models, 
will be effective under all conditions and circumstances. If the risk 
management framework proves ineffective, CWB could be materially 
affected by unexpected financial losses and/or other harm. 

CHANGES IN ACCOUNTING STANDARDS AND 
ACCOUNTING POLICIES AND ESTIMATES

The International Accounting Standards Board continues to change 
the financial accounting and reporting standards that govern the 
preparation of CWB’s financial statements. These types of changes can 
be significant and may materially impact how CWB records and reports 
its financial condition and results of operations. Where CWB is required 
to retroactively apply a new or revised standard, it may be required to 
restate prior period financial statements.

OTHER FACTORS

CWB cautions that the above discussion of risk factors is not exhaustive. 
Other factors beyond CWB’s control that may affect future results 
include changes in tax laws, technological changes, unexpected changes 
in consumer spending and saving habits, timely development and 
introduction of new products, and the anticipation of and success in 
managing the associated risks.

OTHER RISK FACTORS

In addition to the risks described above, other risk factors, including those 
below and those identified in the forward-looking statements section, 
may adversely affect CWB’s businesses and financial results.

GENERAL BUSINESS AND ECONOMIC CONDITIONS

The majority of CWB’s business is conducted in Western Canada, with 
a growing business presence in Ontario. Accordingly, CWB’s overall 
financial performance is impacted by general business and economic 
conditions across the country. Several factors that could impact general 
business and economic conditions in CWB’s markets include, but are not 
limited to, changes in: short-term and long-term interest rates; energy 
and other commodity prices; real estate prices; adverse global economic 
events and/or elevated economic uncertainties; inflation; exchange 
rates; levels of consumer, business and government spending; levels of 
consumer, business and government debt; and consumer confidence.

LEVEL OF COMPETITION

CWB’s performance is impacted by the intensity of competition in the 
markets in which it operates. Client retention may be influenced by 
many factors, including relative service levels, the prices and attributes 
of products and services, changes in products and services, and actions 
taken by competitors.

ACCURACY AND COMPLETENESS OF INFORMATION ON 
CLIENTS AND COUNTERPARTIES

CWB depends on the accuracy and completeness of information about 
customers and counterparties. In deciding whether to extend credit or 
enter into other transactions with clients and counterparties, CWB may 
rely on information furnished by them, including financial statements, 
appraisals, external credit ratings and other financial information.

CWB may also rely on the representations of clients and counterparties 
as to the accuracy and completeness of that information and, with 
respect to financial statements, on the reports of auditors. CWB’s 
financial condition and earnings could be negatively impacted to the 
extent it relies on financial statements that do not comply with standard 
accounting practices, that are materially misleading, or that do not fairly 
present, in all material respects, the financial condition and results of 
operations of the customer or counterparties.

ABILITY TO EXECUTE GROWTH INITIATIVES AND 
STRATEGIC INFRASTRUCTURE PROJECTS

As part of its Balanced Growth strategy, CWB intends to continue 
growing its business through a combination of organic growth and 
strategic acquisitions. The ability to successfully grow its business 
organically will be dependent on successful execution of key business 
transformation efforts and infrastructure projects. The ability to 
successfully grow through acquisition will be dependent on a number of 
factors, including identification of accretive new business or acquisition 
opportunities, negotiation of purchase agreements on satisfactory terms 
and prices, approval of acquisitions by regulatory authorities, securing 
satisfactory regulatory capital and financing arrangements, and effective 
integration of newly acquired operations into the existing business. All of 
these activities may be more difficult to implement or may take longer to 
execute than management anticipates. 

CWB Financial Group 2017 Annual Report

75

UPDATED SHARE INFORMATION

As at November 30, 2017, there were 88,498,915 common shares and 
3,369,430 stock options outstanding. On December 6, 2017, CWB’s 
Board of Directors declared a cash dividend of $0.24 per common share, 
payable on January 4, 2018 to shareholders of record on December 15, 
2017. This quarterly dividend is consistent with the prior quarter and 4% 
higher than the dividend declared one year ago. The Board of Directors 

CONTROLS AND PROCEDURES

As of October 31, 2017, an evaluation was carried out on the 
effectiveness of CWB’s disclosure controls and procedures. Based on that 
evaluation, the CEO and CFO have certified that the design and operating 
effectiveness of those disclosure controls and procedures were effective.

Also at October 31, 2017, an evaluation was carried out on the 
effectiveness of internal controls over financial reporting to provide 
reasonable assurance regarding the reliability of financial reporting and 
the preparation of financial statements in accordance with IFRS. Based 
on that evaluation, the CEO and CFO have certified that the design and 
operating effectiveness of internal controls over financial reporting were 
effective.

These evaluations were conducted using the framework and criteria 
established in accordance with Internal Control – Integrated Framework 
(2013) issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (COSO). A Disclosure Committee, comprised 
of members of senior management, assists the CEO and CFO in their 
responsibilities. Management’s evaluation of controls can only provide 
reasonable, not absolute, assurance that all control issues that may result 
in material misstatement, if any, have been detected.

also declared a cash dividend of $0.275 per Series 5 Preferred Share, and 
a cash dividend of $0.390625 per Series 7 Preferred Share, both payable 
on January 31, 2018 to shareholders of record on January 19, 2018.

This Management’s Discussion and Analysis is dated December 6, 2017.

In the second quarter of 2016, CWB’s certifying officers limited the scope 
of the design of disclosure controls and procedures and internal controls 
over financial reporting to exclude the controls, policies and procedures 
of CWB Maxium, a newly acquired subsidiary. This limitation was 
removed in the first quarter of 2017. 

There were no other changes in CWB’s ongoing internal controls over 
financial reporting that occurred during the year ended  October 31, 
2017 that have materially affected, or are reasonably likely to materially 
affect, CWB’s internal controls over financial reporting. Prior to its release, 
this MD&A was reviewed by the Audit Committee and, on the Audit 
Committee’s recommendation, approved by the Board of Directors of 
CWB.

76

CWB Financial Group 2017 Annual ReportConsolidated Financial Statements

MANAGEMENT’S RESPONSIBILITY FOR 
FINANCIAL REPORTING

The consolidated financial statements of Canadian Western Bank (CWB) 
and related financial information presented in this annual report have 
been prepared by management, who are responsible for the integrity 
and fair presentation of the information presented, which includes the 
consolidated financial statements, Management’s Discussion and Analysis 
(MD&A) and other information. The consolidated financial statements 
were prepared in accordance with International Financial Reporting 
Standards, including the requirements of the Bank Act and related rules 
and regulations issued by the Office of the Superintendent of Financial 
Institutions Canada. The MD&A has been prepared in accordance with 
the requirements of securities regulators, including National Instrument 
51-102 of the Canadian Securities Administrators (CSA).

The consolidated financial statements, MD&A and related financial 
information reflect amounts which must, of necessity, be based on 
informed estimates and judgments of management with appropriate 
consideration to materiality. The financial information represented 
elsewhere in this annual report is fairly presented and consistent with that 
in the consolidated financial statements.

Management has designed the accounting system and related internal 
controls, and supporting procedures are maintained to provide reasonable 
assurance that financial records are complete and accurate, assets are 
safeguarded and CWB is in compliance with all regulatory requirements. 
These supporting procedures include the careful selection and training of 
qualified staff, defined division of responsibilities and accountability for 
performance, and the written communication of policies and guidelines 
of business conduct and risk management throughout CWB.

We, as CWB’s Chief Executive Officer and Chief Financial Officer, will 
certify CWB’s annual filings with the CSA as required by National 
Instrument 52-109 (Certification of Disclosure in Issuers’ Annual and 
Interim Filings).

The system of internal controls is also supported by our internal audit 
function, which carries out periodic internal audits of all aspects of CWB’s 
operations. The Chief Internal Auditor has full and free access to the 
Audit Committee and to the external auditors.

The Audit Committee, appointed by the Board of Directors, is comprised 
entirely of independent directors who are not officers or employees 
of CWB. The Committee is responsible for reviewing the financial 
statements and annual report, including the MD&A, and recommending 
them to the Board of Directors for approval. Other key responsibilities 
of the Audit Committee include meeting with management, the Chief 
Internal Auditor and the external auditors to discuss the effectiveness 
of certain internal controls over the financial reporting process and the 
planning and results of the external audit. The Committee also meets 
regularly with the Chief Financial Officer, Chief Internal Auditor and the 
external auditors without management present.

The Governance Committee, appointed by the Board of Directors, is 
comprised of directors who are not officers or employees of CWB. Their 
responsibilities include reviewing related party transactions and reporting 
to the Board of Directors, those related party transactions which may 
have a material impact on CWB.

The Office of the Superintendent of Financial Institutions Canada, at 
least once a year, makes such examination and inquiry into the affairs of 
CWB and its federally regulated subsidiaries as is deemed necessary or 
expedient to satisfy themselves that the provisions of the relevant Acts, 
having reference to the safety of depositors, are being duly observed and 
that CWB is in a sound financial condition.

KPMG LLP, the independent auditors appointed by the shareholders of 
CWB, have performed an audit of the consolidated financial statements 
and their report follows. The external auditors have full and free access 
to, and meet periodically with, the Audit Committee to discuss their audit 
and matters arising therefrom.

Chris Fowler 
President and Chief Executive Officer 

December 6, 2017 

Carolyn J. Graham, FCPA, FCA 
Executive Vice President and Chief Financial Officer

CWB Financial Group 2017 Annual Report

77

 
 
 
Independent Auditors’ Report

TO THE SHAREHOLDERS OF CANADIAN 
WESTERN BANK

We have audited the accompanying consolidated financial statements 
of Canadian Western Bank, which comprise the consolidated balance 
sheets as at October 31, 2017 and October 31, 2016, the consolidated 
statements of income and comprehensive income, changes in equity and 
cash flows for the years then ended, and notes, comprising a summary of 
significant accounting policies and other explanatory information.

MANAGEMENT’S RESPONSIBILITY FOR THE 
CONSOLIDATED FINANCIAL STATEMENTS

Management is responsible for the preparation and fair presentation 
of these consolidated financial statements in accordance with 
International Financial Reporting Standards, and for such internal control 
as management determines is necessary to enable the preparation 
of consolidated financial statements that are free from material 
misstatement, whether due to fraud or error.

AUDITORS’ RESPONSIBILITY

Our responsibility is to express an opinion on these consolidated financial 
statements based on our audits. We conducted our audits in accordance 
with Canadian generally accepted auditing standards. Those standards 
require that we comply with ethical requirements and plan and perform 
the audit to obtain reasonable assurance about whether the consolidated 
financial statements are free from material misstatement.

An audit involves performing procedures to obtain audit evidence about 
the amounts and disclosures in the consolidated financial statements. 
The procedures selected depend on our judgment, including the 
assessment of the risks of material misstatement of the consolidated 
financial statements, whether due to fraud or error. In making those 
risk assessments, we consider internal control relevant to the entity’s 
preparation and fair presentation of the consolidated financial 
statements in order to design audit procedures that are appropriate in 
the circumstances, but not for the purpose of expressing an opinion on 
the effectiveness of the entity’s internal control. An audit also includes 
evaluating the appropriateness of accounting policies used and the 
reasonableness of accounting estimates made by management, as 
well as evaluating the overall presentation of the consolidated financial 
statements.

We believe that the audit evidence we have obtained in our audits is 
sufficient and appropriate to provide a basis for our audit opinion.

OPINION

In our opinion, the consolidated financial statements present fairly, in 
all material respects, the consolidated financial position of Canadian 
Western Bank as at October 31, 2017 and October 31, 2016, and its 
consolidated financial performance and its consolidated cash flows for 
the years then ended in accordance with International Financial Reporting 
Standards.

KPMG LLP 
Chartered Professional Accountants

December 6, 2017
Edmonton, Canada

78

CWB Financial Group 2017 Annual ReportCONSOLIDATED BALANCE SHEETS
($ thousands)

Assets
Cash Resources

Cash and non-interest bearing deposits with financial institutions

Interest bearing deposits with regulated financial institutions

Cheques and other items in transit

Securities

Issued or guaranteed by Canada
Issued or guaranteed by a province or municipality
Other debt securities
Preferred shares

Securities Purchased under Resale Agreements

Loans

Personal
Business

Allowance for credit losses

Other

Property and equipment
Goodwill
Intangible assets
Derivative related
Other assets

Total Assets

Liabilities and Equity
Deposits

Personal
Business and government

Other

Cheques and other items in transit
Securities sold under repurchase agreements
Derivative related
Other liabilities

Debt

Debt securities
Subordinated debentures

Equity

Preferred shares
Common shares
Retained earnings
Share-based payment reserve

Other reserves

Total Shareholders' Equity

Non-controlling interests

Total Equity

Total Liabilities and Equity

As at 
October 31 
2017 

As at 
October 31 
2016 

 $   

  17,491 

 $           11,490 

503,895 

          890,516 

  410 

18,050 

521,796 

          920,056 

           1,307,298 
438,858 
308,421 
132,410 
           2,186,987 
-

           4,725,715 
         18,619,853 

         23,345,568 
             (116,329)
         23,229,239 

56,115 
85,669 
149,730 
12,393 
205,524 

509,431 

       1,142,798 
          291,947 
          154,648 
          119,201 
       1,708,594 
163,318

       4,063,552 
    18,001,584 

    22,065,136 
        (103,788)
    21,961,348 

57,330 
84,762 
          149,312 
10,370 
          167,459 

          469,233 

 $      26,447,453 

 $ 

 25,222,549 

 (Note 4) 

 (Note 5) 

 (Note 6) 

 (Note 7) 

 (Note 8) 

 (Note 10) 

 (Note 11) 

 (Note 11) 

 (Note 12) 

 (Note 13) 

 (Note 14) 

 $      13,394,562 
           8,508,420 

 $ 

 13,223,702 
       7,970,851 

         21,902,982 

    21,194,553 

 (Note 6 and 9) 

 (Note 12) 

 (Note 16) 

55,545 
58,358 
35,381 
455,009 
604,293 

27,683 
- 
7,172 
          382,130 
          416,985 

 (Note 9 and 17) 

 (Note 17) 

           1,226,336 
250,000 
           1,476,336 

          943,198 
          325,000 
       1,268,198 

 (Note 18) 

 (Note 18) 

265,000 
731,885 
           1,488,634 
24,979 

          265,000 
          718,377 
       1,354,966 
31,276 

(49,453)

           (27,579)

           2,461,045 

       2,342,040 

 (Note 20) 

2,797 

773 

           2,463,842 

       2,342,813 

 $      26,447,453 

 $ 

 25,222,549 

The accompanying notes are an integral part of the consolidated financial statements.

Robert L. Phillips 

Chair of the Board 

Chris Fowler 

President and Chief Executive Officer

CWB Financial Group 2017 Annual Report

79

CONSOLIDATED STATEMENTS OF INCOME
For the Year Ended October 31 
($ thousands, except per share amounts)

Interest Income

Loans

Securities

Deposits with regulated financial institutions

Interest Expense

Deposits

Debt

Net Interest Income

Non-interest Income

Credit related

Wealth management services

Trust services

Retail services

Gains (losses) on securities, net

Other

Total Revenue

Provision for Credit Losses

Acquisition-related Fair Value Changes

Non-interest Expenses

Salaries and employee benefits

Premises and equipment

Other expenses

Net Income before Income Taxes
Income Taxes

Net Income
Net income attributable to non-controlling interests

Shareholders' Net Income
Preferred share dividends

Common Shareholders' Net Income

Average number of common shares (in thousands)
Average number of diluted common shares (in thousands)

Earnings Per Common Share

Basic
Diluted

2017 

2016(1)

 $      993,950 

 $ 

    928,257 

          25,136 

         28,703 

            8,198 

            5,029 

    1,027,284 

       961,989 

        355,521 

       346,498 

          29,373 

         30,267 

        384,894 

       376,765 

        642,390 

       585,224 

          34,012 

         30,598 

          19,073 

         16,394 

          11,305 

         11,522 

          10,758 

         11,244 

                664 

          (2,830)

            8,433 

            5,744 

          84,245 

         72,672 

        726,635 

       657,896 

(Note 8)

(Note 3)

          50,986 

         79,115 

          18,295 

            7,857 

        220,416 

       204,903 

          60,348 

         52,539 

          64,702 

         56,205 

        345,466 

       313,647 

        311,888 
          82,233 

        229,655 
            1,128 

        228,527 
          14,250 

       257,277 
         67,943 

       189,334 
               961 

       188,373 
         10,612 

 $      214,277 

 $ 

    177,761 

          88,297 
          88,592 

         83,411 
         83,419 

 $             2.43 
               2.42 

 $ 

           2.13 
              2.13 

(Note 23)

(Note 24)

(1)   During 2017, certain fee income was reclassified from retail services to wealth management services within Non-interest Income. Comparative figures have been restated to conform with current year presentation, resulting in a

$2,373 increase in wealth management services and a corresponding decrease in retail services.

The accompanying notes are an integral part of the consolidated financial statements. 

80

CWB Financial Group 2017 Annual Report 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
For the Year Ended October 31 
($ thousands)

Net Income

Available-for-sale securities

Gains from change in fair value(1)
Reclassification to net income(2)

Derivatives designated as cash flow hedges

Losses from change in fair value(3)
Reclassification to net income(4)

Other Comprehensive Income (Loss), Net of Tax

Comprehensive Income 

Comprehensive income for the year attributable to:

Shareholders of CWB

Non-controlling interests

Comprehensive Income

(1)  Net of income tax of $1,463 (2016 - $7,699).
(2)  Net of income tax of $179 (2016 - $796).
(3)  Net of income tax of $8,128 (2016 - $3,002).
(4)  Net of income tax of $1,222 (2016 - $42).

2017 

2016 

 $ 

       229,655 

 $ 

       189,334 

              4,021 

            20,799 

               (485)

              2,158 

              3,536 

            22,957 

          (22,089)

            (3,321)

          (25,410)

            (8,157)

                 113 

            (8,044)

          (21,874)

            14,913 

 $ 

       207,781 

 $ 

       204,247 

 $ 

       206,653 

 $ 

       203,286 

              1,128 

                 961 

 $ 

       207,781 

 $ 

       204,247 

Items presented in other comprehensive income will be subsequently reclassified to the Consolidated Statements of Income when specific conditions are met.

The accompanying notes are an integral part of the consolidated financial statements.

CWB Financial Group 2017 Annual Report

81

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
For the Year Ended October 31 
($ thousands)

Retained Earnings
Balance at beginning of year
Shareholders' net income

Dividends - Preferred shares

                - Common shares

Share premium on equity issued to non-controlling interests

Issuance costs on common and preferred shares

Balance at end of year
Other Reserves
Balance at beginning of year

Changes in available-for-sale securities

Changes in derivatives designated as cash flow hedges

Balance at end of year
Preferred Shares
Balance at beginning of year

Issued

Balance at end of year
Common Shares
Balance at beginning of year

Transferred from share-based payment reserve on the exercise or exchange of options

Issued under dividend reinvestment plan

Issued to public

Issued on acquisition of subsidiary

Balance at end of year
Share-based Payment Reserve
Balance at beginning of year

Amortization of fair value of options

Transferred to common shares on the exercise or exchange of options

Balance at end of year
Total Shareholders' Equity

Non-controlling Interests
Balance at beginning of year

Increase in equity attributable to non-controlling interests 

Net income attributable to non-controlling interests

Dividends to non-controlling interests

Partial ownership increase

Balance at end of year
Total Equity

The accompanying notes are an integral part of the consolidated financial statements.

2017 

2016 

$ 

   1,354,966 

$ 

   1,261,678 

         228,527 

         188,373 

(Note 18)

(Note 18)

         (14,250)

         (10,612)

         (82,107)

         (76,424)

(Note 18)

(Note 18)

(Note 19)

             1,498 

                     - 

                     - 

           (8,049)

      1,488,634 

      1,354,966 

         (27,579)

         (42,492)

             3,536 

           22,957 

         (25,410)

           (8,044)

         (49,453)

         (27,579)

         265,000 

         125,000 

                     - 

         140,000 

         265,000 

         265,000 

         718,377 

         537,511 

             8,228 

                706 

             5,280 

             4,491 

                     - 

         150,063 

                     - 

           25,606 

         731,885 

         718,377 

           31,276 

           29,210 

             1,931 

             2,772 

           (8,228)

              (706)

           24,979 

           31,276 

      2,461,045 

      2,342,040 

                773 

                992 

             1,683 

                     - 

             1,128 

                961 

              (670)

           (1,033)

              (117)

              (147)

             2,797 

                773 

$ 

   2,463,842 

$ 

   2,342,813 

82

CWB Financial Group 2017 Annual ReportCONSOLIDATED STATEMENTS OF CASH FLOWS
For the Year Ended October 31 
($ thousands)

Cash Flows from Operating Activities

Net income

Adjustments to determine net cash flows:

Provision for credit losses

Depreciation and amortization

Current income taxes receivable and payable

Amortization of fair value of employee stock options

Accrued interest receivable and payable, net

Deferred income taxes, net

(Gains) losses on sale of securities, net

Acquisition-related fair value changes

Net gain on Trust Services strategic transaction

Change in operating assets and liabilities

Deposits, net

Loans, net

Securities sold under resale agreements, net

Securities purchased under resale agreements, net

Other items, net

Cash Flows from Financing Activities

Debt securities issued

Debt securities repaid

Debentures redeemed

Dividends

Distributions to non-controlling interests

Sale of non-controlling interests

Common shares issued, net of issuance costs

Preferred shares issued, net of issuance costs

Cash Flows from Investing Activities

Interest bearing deposits with regulated financial institutions, net

Securities, purchased

Securities, sales proceeds

Securities, matured

Property, equipment and software costs

Partial ownership increase

Contingent consideration payment

Proceeds from Trust Services strategic transaction

Acquisitions

Change in Cash and Cash Equivalents
Cash and Cash Equivalents at Beginning of Year

Cash and Cash Equivalents at End of Year *

* Represented by:

Cash and non-interest bearing deposits with financial institutions

Cheques and other items in transit (included in Cash Resources)

Cheques and other items in transit (included in Other Liabilities)

Cash and Cash Equivalents at End of Year 

Supplemental Disclosure of Cash Flow Information

Interest and dividends received

Interest paid

Income taxes paid

The accompanying notes are an integral part of the consolidated financial statements.

2017 

2016 

 $ 

    229,655 

 $           189,334 

(Note 8)

          50,986 

          30,692 

           12,134 

(Note 19)

1,931 

         (19,061)

         (10,638)

(664)

(Note 3)

(Note 3)

          18,295 

          (5,726)

79,115 

24,581 

(17,424)

2,772 

7,705 

(3,045)

2,830 

7,857 

- 

       708,429 

           1,829,146 

   (1,322,714)

        (2,218,973)

          58,358 

         163,318 

          46,543 

        (38,462)

        739,177 

      (456,039)

- 

  (163,318)

29,242 

(230,178)

734,376 

(353,801)

(Note 17)

        (75,000)

           (300,000)

         (91,077)

(670)

(82,545)

 (1,033)

3,401 

                              - 

(Note 18)

(Note 18)

-

-

         119,792 

145,176 

136,838 

279,011 

(Note 3)

(Note 3)

(Note 3)

        386,621 

           (477,748)

  (5,843,898)

     (10,760,756)

    4,338,132 

         8,638,234 

     1,031,966 

         2,990,500 

        (28,846)

           (1,838)

         (10,132)

7,164 

-

       (120,831)

         (39,501)
1,857 

 $ 

     (37,644)

 $ 

(38,507)

(4,572)

- 

- 

(364,523)

(17,372)

31,461 
(29,604)

1,857 

 $ 

        17,491 

 $   

  11,490 

410 

        (55,545)

 $ 

     (37,644)

 $ 

18,050 

(27,683)

1,857 

 $ 

  1,031,937 

 $          975,727 

        392,413 

          66,009 

366,737 

88,674 

CWB Financial Group 2017 Annual Report

83

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
For the Years Ended October 31, 2017 and 2016 
($ thousands, except per share amounts)

1. NATURE OF OPERATIONS AND BASIS OF  
  PRESENTATION

a) Reporting Entity

e) Significant Judgments

Information on critical judgments in applying accounting policies that 
have the most significant effect on the amounts recognized in the 
consolidated financial statements is described in the following notes:

• 

Impairment of loans (Note 7)

•  Allowance for credit losses (Note 8)

f) Business Combinations

Business combinations are accounted for using the acquisition 
method. The cost of an acquisition is measured at the fair value of the 
consideration, including contingent consideration, given at the acquisition 
date. Contingent consideration is considered a financial instrument 
and, as such, is remeasured each period thereafter with the adjustment 
recorded to acquisition-related fair value changes in the consolidated 
statements of income. Acquisition-related costs are recognized as an 
expense in the income statement in the period in which they are incurred. 
The acquired identifiable assets, liabilities and contingent liabilities are 
measured at their fair values at the date of acquisition. Goodwill is 
measured as the excess of the aggregate of the consideration transferred, 
including any amount of any non-controlling interest in the acquiree, over 
the net of the recognized amounts of the identifiable assets acquired and 
the liabilities assumed.

CWB elects on a transaction-by-transaction basis whether to measure 
non-controlling interest at its fair value or at its proportionate share of the 
recognized amount of the identifiable net assets, at the acquisition date.

g) Functional and Foreign Currencies

The consolidated financial statements are presented in Canadian dollars, 
which is CWB’s functional currency. Assets and liabilities denominated in 
foreign currencies are translated into Canadian dollars at rates prevailing 
at the balance sheet date. Revenues and expenses in foreign currencies 
are translated at the average exchange rates prevailing during the period. 
Realized and unrealized gains and losses on foreign currency positions are 
included in non-interest income.

h) Provisions and Contingent Liabilities

Management exercises judgment in determining whether a past event or 
transaction may result in the recognition of a provision or the disclosure 
of a contingent liability. Provisions are recognized in the consolidated 
financial statements when management determines that it becomes 
probable that an outflow of resources will be required to settle the 
obligation and the amount can be reliably estimated, considering all 
relevant risks and uncertainties. Management as well as internal and 
external experts are involved in estimating any amounts required. The 
actual costs of resolving these obligations may be significantly higher or 
lower than the recognized provision.

Canadian Western Bank (CWB) is a publicly traded, federally regulated 
Canadian bank headquartered in Edmonton, Alberta. CWB is a diversified 
financial services organization serving businesses and individuals across 
Canada.

The consolidated financial statements were authorized for issue by the 
Board of Directors on December 6, 2017.

b) Basis of Consolidation

The consolidated financial statements include the assets, liabilities 
and results of operations of CWB and all of its subsidiaries, after the 
elimination of intercompany transactions and balances. Subsidiaries 
are defined as entities whose operations are controlled by CWB and 
are corporations in which CWB is the beneficial owner. Non-controlling 
interest in subsidiaries is presented on the consolidated balance sheets as 
a separate component of equity that is distinct from shareholders’ equity. 
The net income attributable to non-controlling interest in subsidiaries is 
presented separately in the consolidated income statements. See Note 31 
for details of the subsidiaries.

The consolidated financial statements have been prepared on a historic 
cost basis, except the revaluation of the following items: available-for-
sale financial assets, derivative financial instruments and contingent 
consideration.

c) Statement of Compliance

These consolidated financial statements of CWB have been prepared in 
accordance with International Financial Reporting Standards (IFRS) as 
issued by the International Accounting Standards Board (IASB) and in 
accordance with subsection 308 (4) of the Bank Act and the accounting 
requirements of the Office of the Superintendent of Financial Institutions 
Canada (OSFI).

The significant accounting policies used in the preparation of these 
financial statements, including the accounting requirements of OSFI, are 
summarized below and in the following notes.

d) Use of Estimates and Assumptions

The preparation of financial statements in conformity with IFRS requires 
CWB to make estimates and assumptions that affect the reported 
amounts of assets and liabilities and the disclosure of contingent assets 
and liabilities as at the date of the consolidated financial statements as 
well as the reported amount of revenues and expenses during the period. 
Key areas of estimation where CWB has made subjective judgments, 
often as a result of matters that are inherently uncertain, include 
those relating to the allowance for credit losses, fair value of financial 
instruments, goodwill and intangible assets, deferred tax assets and 
liabilities, impairment of available-for-sale securities and fair value of stock 
options. Therefore, actual results could differ from these estimates.

84

CWB Financial Group 2017 Annual Reporti) Specific Accounting Policies

The accounting policies set out below have been applied consistently to 
all periods presented in these consolidated financial statements, except 
as noted. To facilitate a better understanding of CWB’s consolidated 
financial statements, the significant accounting policies are disclosed in 
the notes, where applicable, with related financial disclosures by major 
caption: 

Note  Topic

Note   Topic

2 
3 
4 
5 
6 

7 
8 

9 

10 
11 

12 

13 
14 
15 

Financial instruments
Strategic transactions
Cash resources
Securities
Securities sold under  
repurchase agreements   
and purchased  
under resale agreements
Loans 
Allowance for credit  
losses
Financial assets  
transferred but not  
derecognized
Property and equipment
Goodwill and intangible  
assets
Derivative financial  
instruments
Other assets
Deposits
Interest in  
unconsolidated  
structured entity

16 
17 
18 
19 
20 
21 

22 
23 
24 

25 

26 
27 

28 

29 
30 
31 

Other liabilities 
Debt
Capital stock 
Share-based payments
Non-controlling interests
Contingent liabilities and  
commitments
Employee future benefits
Income taxes
Earnings per common    
share
Related party   
transactions
Interest rate sensitivity
Fair value of financial  
instruments
Financial instruments -    
offsetting
Risk management
Capital management
Subsidiaries

j) Future Accounting Changes

A number of standards and amendments have been issued by the IASB, 
and the following changes may have an impact on CWB’s future financial 
statements. CWB is currently reviewing these standards to determine the 
impact on the financial statements.  

IFRS 9 – Financial Instruments

In July 2014, the IASB issued IFRS 9, which will replace IAS 39 Financial 
Instruments: Recognition and Measurement (IAS 39). IFRS 9 addresses 
classification and measurement of financial assets and liabilities, 
impairment and hedge accounting.  

IFRS 9 will be mandatorily effective for CWB’s fiscal year beginning on 
November 1, 2018, and early adoption is permitted. In January 2015, 
OSFI determined that Domestic Systemically Important Banks (D-SIBs) 
should adopt IFRS 9 beginning November 1, 2017, while early adoption is 
permitted but not required for other federally regulated Canadian banks 
with October year ends, such as CWB. CWB plans to adopt IFRS 9 on 
November 1, 2018.  IFRS 9 is required to be applied on a retrospective 
basis, with certain exceptions. CWB does not plan to retrospectively re-
state prior period comparative figures within the consolidated financial 
statements upon transition to IFRS 9 and will recognize an adjustment to 
opening retained earnings and accumulated other comprehensive income 
to reflect the application of the new requirements at the adoption date.

Under the finalized guidance, IFRS 9 specifies that financial assets be 
classified into one of three categories (amortized cost, fair value through 
profit or loss, or fair value through other comprehensive income) based 
on the cash flow characteristics and the business model under which 

the assets are held. Classification of financial liabilities is unchanged, 
but for financial liabilities measured at fair value, changes in fair value 
of an entity’s own credit risk will be recognized in other comprehensive 
income rather than in profit or loss. The final standard also introduces a 
new expected credit loss model for calculating impairment on all financial 
assets classified at amortized cost or fair value through comprehensive 
income, with the most significant impact being to loans. Specifically, IFRS 
9 requires entities to recognize 12 month expected credit losses from 
the date a financial asset is first recognized and to recognize lifetime 
expected credit losses if there is a significant increase in credit risk 
since inception. IFRS 9 also introduces a new hedge accounting model 
that expands the scope of eligible hedged items and risks eligible for 
hedge accounting, and aligns hedge accounting more closely with risk 
management. IFRS 9 includes a policy choice to retain IAS 39 for hedging 
purposes pending the completion of the IASB’s project on macro hedge 
accounting. CWB expects to elect to continue applying IAS 39 hedging 
requirements.

The adoption of IFRS 9 is a significant initiative for CWB supported by 
a formal governance framework and a robust implementation plan. For 
more details related to CWB’s transition to IFRS 9, see the Future Changes 
in Accounting Policies section of Management’s Discussion and Analysis.

IFRS 15 – Revenue from Contracts with Customers

The IASB established principles for reporting about the nature, amount, 
timing and uncertainty of revenue and cash flows arising from an entity’s 
contracts with customers. The standard provides a single, principles-based 
model for revenue recognition to be applied to contracts with customers, 
and enhanced disclosure requirements. The new standard does not apply 
to financial instruments or lease contracts, which fall in the scope of 
other IFRSs. 

In April 2016, the IASB issued amendments to IFRS 15, which clarify the 
underlying principles of IFRS 15 and provide additional transitional relief 
on initial application. IFRS 15 is effective for CWB’s fiscal year beginning 
November 1, 2018. On transition, entities can either restate prior periods 
retrospectively or recognize the cumulative effect of the transition in 
opening retained earnings with no comparison for prior years. CWB 
continues to assess the impact of the new standard on the timing and 
measurement of revenue recognition, enhanced financial statement 
disclosures as well as transitional requirements. As the majority of its 
revenues are outside the scope of IFRS 15, CWB does not currently expect 
a significant impact from adopting the new standard.

IFRS 2 – Share-based Payment Transactions

In June 2016, the IASB issued amendments to IFRS 2, which clarify how 
to account for certain types of share-based payment transactions. These 
amendments are effective for CWB’s fiscal year beginning November 1, 
2018 and can be applied prospectively. CWB does not currently expect a 
significant impact from adopting the amendments.

IFRS 16 – Leases

In January 2016, the IASB issued IFRS 16, which requires most leases 
to be recorded on the balance sheet. For lessees, most operating leases 
other than short-term or low-value leases will be capitalized, and will 
result in a balance sheet increase in lease assets and lease liabilities. 
The new standard will not impact lessor accounting beyond additional 
disclosures. The new standard is effective for CWB’s fiscal year beginning 
November 1, 2019 with early adoption permitted if IFRS 15 is applied. 
CWB is in the process of assessing the impact.

CWB Financial Group 2017 Annual Report

85

 
 
 
 
 
 
 
 
 
2. FINANCIAL INSTRUMENTS

As a financial institution, most of CWB’s balance sheet is comprised of 
financial instruments and the majority of net income results from gains, 
losses, income and expenses related to the same.

Financial assets include cash resources, securities, securities purchased 
under resale agreements, loans, derivative financial instruments and 
certain other assets. Financial liabilities include deposits, securities sold 
under repurchase agreements, derivative financial instruments, debt and 
certain other liabilities.

The use of financial instruments exposes CWB to credit, liquidity and 
market risk. A discussion of how these are managed can be found in the 
Risk Management section of the Management Discussion aand Analysis 
(MD&A).

Income and expenses are classified as to source, either securities or loans 
for income, and deposits or debt for expense. Gains (losses) on the sale 
of securities, net and fair value changes in certain derivatives are classified 
to non-interest income. Contingent consideration fair value changes are 
classified as acquisition-related fair value changes in the consolidated 
statements of income.

3. STRATEGIC TRANSACTIONS

Equipment Loans and Leases and General Commercial Lending Assets

On October 30, 2017, CWB entered into an asset purchase agreement to 
acquire a portfolio of equipment loans and leases and general commercial 
lending assets, expected to approximate $900 million at closing on 

January 31, 2018, primarily within the transportation, construction and 
healthcare industries, with exposures concentrated outside of Western 
Canada.

Trust Services

On September 28, 2017, Canadian Western Trust Company (CWT), 
a wholly-owned subsidiary of CWB, appointed a successor trustee or 
custodian for clients who held exempt market securities within a CWT 
self-directed account. The carrying value of deposits transferred totalled 
$71,259 and the market value of the related assets under administration 
totalled $1,316,788.

The operations and cash flows of CWT’s self-directed account services 
provided to holders of exempt market securities cannot be clearly 
distinguished operationally or financially from the rest of CWB, nor do 
they represent a separate major line of business or geographic area of 
operations. As such, the transaction does not require the presentation of 
discontinued operations within the consolidated statements of income.

The gain related to the transaction, which reflects sales proceeds less the carrying value of assets sold and related transactions costs, is recorded in other 
non-interest income in the consolidated statements of income and calculated as follows:

Sale proceeds(1)
Transaction costs and accruals

Net Proceeds
Assets sold

Net Gain on Sale

 $ 

        8,311
           1,147

           7,164
           1,438

 $ 

        5,726

(1)   The sale proceeds include contingent consideration with a fair value of $500 and may be subject to post-closing adjustments in fiscal 2018.

CWB Franchise Finance

On July 1, 2016, CWB acquired a portfolio of franchise finance loan 
assets along with key employees, which added $344,018 to performing 
loans. No goodwill or intangible assets were included in the purchase 

structure. No allowance for credit losses was recorded on the acquisition 
date and loans are evaluated for impairment at each balance sheet date 
using the same methodology as loans originated by CWB. 

Maxium Financial Services Inc. and Desante Financial Services Inc.

On March 1, 2016, CWB acquired the non-securitized lending assets and 
other business assets of the privately held Maxium Financial Services Inc. 
and Desante Financial Services Inc., now referred to as “CWB Maxium 
Financial” (CWB Maxium) in exchange for $19,500 in cash, as well as 
1,250,312 common shares of CWB and contingent consideration with 
fair values on the acquisition date of $25,606 and $16,400, respectively, 
for a total initial acquisition cost of $61,506.

Contingent consideration, to a maximum of $70,500, will be paid in 
annual instalments with determination of the total amount payable based 
on CWB Maxium’s cumulative business performance over a 36-month 
period. Up to 50% of the total contingent consideration may be settled 
with CWB shares at the vendors’ option, provided the average share 
price over the 20 days preceding issuance exceeds $30.00, with the 
remainder to be paid in cash. During 2017, the fair value of contingent 
consideration was increased by $18,295 (2016 – $7,857), which was 

86

recognized as an acquisition-related fair value change in the consolidated 
statements of income. CWB paid the first contingent consideration 
instalment of $10,132 in cash during fiscal 2017 (see Note 27).

CWB Maxium provides loans, equipment leases and structured financing 
solutions to more than 35,000 clients, mainly in Ontario. Specialized 
financing solutions are primarily provided in the areas of health care, golf, 
transportation, real estate, and general corporate financing. Securitized 
assets that were originated prior to March 1, 2016 were not included in 
the transaction. The results of operations from CWB Maxium have been 
included in CWB’s consolidated financial statements since the acquisition 
date.

CWB Financial Group 2017 Annual Report4. CASH RESOURCES

Cash resources include highly liquid investments that are readily 
convertible to cash and which are subject to an insignificant risk of 
change in value. Cheques and other items in transit included in cash 
resources are recorded at cost and represent the net position of uncleared 
cheques and other items in transit.

Interest-bearing deposits with regulated financial institutions included 
in cash resources have been designated as available-for-sale and are 

reported on the consolidated balance sheets at fair value with changes in 
fair value reported in other comprehensive income, net of income taxes. 
At October 31, 2017, the fair value of deposits with regulated financial 
institutions was $503,895 (October 31, 2016 – $890,516), which is 
$18 (October 31, 2016 – $81) lower than amortized cost. At October 
31, 2017, $17,895 of interest-bearing deposits with regulated financial 
institutions was restricted from use in relation to the securitization of 
equipment financing leases and loans (October 31, 2016 – $16,262).

5. SECURITIES

Available-for-sale securities are accounted for at settlement date and 
recorded on the consolidated balance sheets at fair value with changes 
in fair value recorded in other comprehensive income, net of income 
taxes, until the security is sold or becomes impaired. Interest income 
from securities, which includes amortization of premiums and discounts, 
is recognized using the effective interest method in the consolidated 
statements of income. Dividend income is recognized when the right to 
receive payment is established, which is typically on the ex-dividend date.

Securities are purchased with the original intention to hold the instrument 
to maturity or until market conditions render alternative investments 
more attractive. Gains and losses realized on disposal of securities and 
adjustments to record any impairment in value are included in non-
interest income.

At each reporting date, CWB assesses whether there is objective evidence 
that available-for-sale securities are impaired. Objective evidence that a 

security is impaired can include significant financial difficulty of the issuer, 
indications that an issuer will enter bankruptcy or the lack of an active 
market for a security.

Impairment losses on available-for-sale securities are recognized by 
reclassifying the cumulative loss recognized in other comprehensive 
income to the income statement as gains (losses) on securities, net. 
The reclassified amount is the difference between the cost, net of 
any principal repayment and amortization, and the fair value, less any 
impairment previously recognized in net income.

If, in a subsequent period, the fair value of an impaired available-for-sale 
debt security increases and the increase can be objectively related to an 
event occurring after the impairment loss was recognized in net income, 
the impairment loss is reversed, with the reversal recognized in net 
income.

The analysis of securities at carrying value, by type and maturity or reprice date, is as follows:

Securities Issued or Guaranteed by

Canada

A province or municipality

Other Debt Securities

Preferred Shares

Total

Maturities

Within 1  
Year

1 to 3  
Years

3 to 5  
Years

Over 5  
Years

As at  
October 31 
2017

As at  
October 31 
2016

 $ 

 -

 $ 

 390,501

 $ 

 892,038

 $ 

 24,759

 $ 

 1,307,298  $ 

 1,142,798

 17,763

 110,041

 15,022

 216,198

 164,529

 80,190

 204,897

 33,851

 37,198

 -

 -

 -

 438,858

 308,421

 132,410

 291,947

 154,648

 119,201

 $ 

 142,826

 $ 

 851,418

 $ 

 1,167,984

 $ 

 24,759

 $ 

 2,186,987  $ 

 1,708,594

 The analysis of unrealized gains and losses on securities reflected on the balance sheet is as follows:

As at October 31, 2017

As at October 31, 2016

Amortized
Cost

Unrealized
Gains

Unrealized
Losses

Fair
Value

Amortized
Cost

Unrealized
Gains

Unrealized
Losses

Fair
Value

Securities Issued or Guaranteed by

Canada

 $  1,327,541  $ 

 1,014  $ 

 21,257  $  1,307,298  $  1,142,651  $ 

 676  $ 

 529  $  1,142,798

A province or municipality

Other Debt Securities

Preferred Shares

 443,510

306,671

 149,159

 137

2,930

 11

 4,789

1,180

 16,760

 438,858

308,421

 132,410

 291,814

153,126

 165,606

 274

1,589

 -

 141

67

 46,405

 291,947

154,648

 119,201

Total

 $  2,226,881  $ 

 4,092  $ 

 43,986  $  2,186,987  $  1,753,197  $ 

 2,539  $ 

 47,142  $  1,708,594

The securities portfolio is primarily comprised of high-quality debt and 
equity instruments that are not held for trading purposes and, where 
applicable, are typically held until maturity. Fluctuations in value are 
generally attributed to changes in interest rates, market credit spreads 
and shifts in the interest rate curve as well as volatility in equity markets. 

As at October 31, 2017, CWB assessed the securities with unrealized 
losses and, based on available objective evidence, concluded that the 
unrealized losses resulted from changes in interest rates and not from 
deterioration in the creditworthiness of the issuers. No impairment 
charges were included in gains (losses) on securities, net (2016 – nil).

CWB Financial Group 2017 Annual Report

87

6. SECURITIES SOLD UNDER REPURCHASE AGREEMENTS AND PURCHASED UNDER  
  RESALE AGREEMENTS

Securities sold under repurchase agreements represent a sale of 
Government of Canada securities by CWB effected with a simultaneous 
agreement to purchase them back at a specified price on a future date, 
which is generally short term. The difference between the proceeds of 
the sale and the predetermined cost to be paid on a resale agreement is 
recorded as deposit interest expense.

Securities purchased under resale agreements represent a purchase of 
Government of Canada securities by CWB effected with a simultaneous 

agreement to sell them back at a specified price on a future date, which 
is generally short term. The difference between the cost of the purchase 
and the predetermined proceeds to be received on a resale agreement is 
recorded as securities interest income.

Securities purchased under resale agreements have been designated as 
available-for-sale and are reported on the consolidated balance sheets 
at fair value with changes in fair value reported in other comprehensive 
income, net of income taxes.

7. LOANS

Loans, including leases, are recorded at amortized cost and stated net 
of unearned income, unamortized premiums and allowance for credit 
losses (see Note 8). Interest income is recorded using the effective interest 
method.

Loans are determined to be impaired when payments are contractually 
past due 90 days, or where CWB has commenced realization 
proceedings, or where CWB is of the opinion that the loan should be 
regarded as impaired based on objective evidence. Objective evidence 
that a loan is impaired can include significant financial difficulty of the 
borrower, default or delinquency of a borrower, breach of loan covenants 
or conditions, or indications that a borrower will enter bankruptcy. An 
exception may be made where CWB determines that the loan is well 
secured and in the process of collection, and the collection efforts are 
reasonably expected to result in either repayment of the loan or restoring 
it to current status within 180 days from the date the payment went 
in arrears. All loans are classified as impaired when a payment is 180 
days in arrears other than loans guaranteed or insured for both principal 
and interest by the Canadian government, a province or a Canadian 
government agency. These loans are classified as impaired when payment 
is 365 days in arrears.

Impairment is measured as the difference between the carrying value of 
the loan at the time it is classified as impaired and the present value of 
the expected cash flows (estimated realizable amount), using the original 
effective interest rate of the loan. When the amounts and timing of 
future cash flows cannot be reliably estimated, either the fair value of the 
security underlying the loan, net of any expected realization costs, or the 
current market price for the loan may be used to measure the estimated 
realizable amount. Impaired loans are returned to performing status 
when the timely collection of both principal and interest is reasonably 
assured, all delinquent principal and interest payments are brought 
current, and all charges for loan impairment have been reversed.

Loan fees integral to the yield on the loan, net of directly related costs, 
are amortized to interest income using the effective interest method. 
Premiums paid on the acquisition of loan portfolios are amortized to 
interest income using the effective interest method.

Outstanding gross loans and impaired loans, net of the allowances for credit losses, by loan type, are as follows:

As at October 31, 2017

As at October 31, 2016

Gross
Amount

Gross
Impaired
Amount(2)

Specific
Allowance

Net
Impaired
Loans

Gross
Amount

Gross
Impaired
Amount(2)

Specific
Allowance

Net
Impaired
Loans

$   4,725,715  $ 

 19,816 

$ 

 209  $ 

 19,607 

$   4,063,552  $ 

 21,968 

$ 

 204  $ 

 21,764 

Personal

Business

General commercial loans

Commercial mortgages(1)

Real estate project loans

 6,307,560 

 4,266,702 

 4,029,810 

Equipment financing and leasing

 3,892,150 

Oil and gas production loans

 123,631 

 58,183 

 16,571 

 21,391 

 50,760 

 1,540 

 3,071 

 385 

 2,020 

 10,132 

 800 

 55,112 

 16,186 

 19,371 

 40,628 

 5,644,231 

 4,188,988 

 4,235,789 

 3,711,504 

 740 

 221,072 

 18,363 

 13,552 

 16,232 

 40,201 

 16,896 

 1,370 

 270 

 2,719 

 9,563 

 2,143 

Total
Collective Allowance(3)

Net Impaired Loans After
Collective Allowance

$ 23,345,568  $ 

 168,261 

$ 

 16,617 

$ 22,065,136  $   127,212 

$ 

 16,269 

 151,644 
 (119,298)

$ 

 32,346 

 16,993 

 13,282 

 13,513 

 30,638 

 14,753 

 110,943 
 (110,943)

$ 

 - 

(1)   Multi-family residential mortgages are included in commercial mortgages.
(2)   Gross impaired loans include foreclosed assets with a carrying value of $1,983 (October 31, 2016 – $3,876). CWB pursues timely realization on foreclosed assets and does not use the assets for its own operations.
(3)   The collective allowance for credit loss includes amounts related to committed but undrawn credit exposures and letters of credit and is not allocated by loan type (see Note 8).

During the year, interest recognized as income on impaired loans totalled $3,552 (2016 – $1,801).

88

CWB Financial Group 2017 Annual ReportOutstanding impaired loans, net of the allowance for credit losses, by provincial location of security, are as follows:

Alberta

British Columbia

Ontario

Saskatchewan

Manitoba

Other

Total
Collective Allowance(1)

As at October 31, 2017

As at October 31, 2016

Gross
Impaired
Amount

Specific
Allowance

Net
Impaired
Loans

Gross
Impaired
Amount

Specific
Allowance

 $ 

 105,831 

 $ 

 6,270 

 $ 

 99,561 

 $ 

 64,751 

 $ 

 6,137 

 $ 

 17,460 

 19,169 

 8,273 

 6,635 

 10,893 

 2,179 

 3,134 

 1,485 

 1,099 

 2,450 

 $ 

 168,261 

 $ 

 16,617 

 15,281 

 16,035 

 6,788 

 5,536 

 8,443 

 151,644 
 (119,298)

 29,074 

 16,596 

 8,688 

 3,903 

 4,200 

 2,868 

 4,680 

 712 

 543 

 1,329 

 $ 

 127,212 

 $ 

 16,269 

Net
Impaired
Loans

 58,614 

 26,206 

 11,916 

 7,976 

 3,360 

 2,871 

 110,943 
 (110,943)

Net Impaired Loans After Collective Allowance

 $ 

 32,346 

 $ 

 - 

(1)   The collective allowance for credit loss includes amounts related to committed but undrawn credit exposures and letters of credit and is not allocated by province.

Loans are considered past due when a customer has not made a payment 
by the contractual due date. These loans are not classified as impaired as 
they are either less than 90 days past due or well secured and collection 

efforts are reasonably expected to result in repayment or restoring it to 
current status in accordance with CWB’s policy. 

Details of such past due loans follow:

As at October 31, 2017

Personal
Business

Total

1 - 30 days

31 - 60 days

61 - 90 days

More than
90 days

 $ 

 52,794 
 57,542 

 $ 

 14,400 
 23,118 

 $ 

 $ 

 958 
 5,158 

 $ 

 677 
 6 

Total

 68,829 
 85,824 

 $ 

 110,336 

 $ 

 37,518 

 $ 

 6,116 

 $ 

 683 

 $ 

 154,653 

As at October 31, 2016

 $ 

 168,153 

 $ 

 47,136 

 $ 

 9,309 

 $ 

 4,491 

 $ 

 229,089 

The composition of CWB’s loan portfolio by geographic region and industry sector is as follows:

($ millions)

Personal(1)

Business

BC

AB

ON

SK

MB

Other

Total

Composition Percentage

Oct. 31
2017

Oct. 31
2016

 $  1,253 

 $  1,195 

 $  1,876 

 $ 

 198 

 $ 

 107 

 $ 

 97 

 $   4,726 

 20 %

 18 %

General commercial loans

Commercial mortgages

Real estate project loans

Equipment financing and leasing(2)

Oil and gas production loans

 1,921 

 1,802 

 2,546 

 623 

 - 

 6,892 

 2,219 

 1,987 

 1,098 

 1,119 

 110 

 6,533 

 1,378 

 94 

 150 

 899 

 - 

 291 

 277 

 165 

 398 

 14 

 2,521 

 1,145 

 264 

 106 

 71 

 189 

 - 

 630 

 234 

 1 

 - 

 664 

 - 

 899 

 6,307 

 4,267 

 4,030 

 3,892 

 124 

 18,620 

 27 

 18 

 17 

 17 

 1 

 80 

 26 

 19 

 19 

 17 

 1 

 82 

Total(3)

 $  8,145 

 $  7,728 

 $  4,397 

 $  1,343 

 $ 

 737 

 $ 

 996 

 $  23,346 

 100 %

 100 %

Composition Percentage

October 31, 2017

October 31, 2016

 35 %

 36 %

 33 %

 36 %

 19 %

 15 %

 6 %

 6 %

 3 %

 3 %

 4 %

 4 %

 100 %

 100 %

(1)   Includes mortgages securitized through the National Housing Act Mortgage Backed Securities program reported on-balance sheet of $381 (October 31, 2016 - $391).
(2)   Includes securitized leases and loans reported on-balance sheet of $1,212 (October 31, 2016 – $1,030) (see Note 9).
(3)   This table does not include an allocation of the allowance for credit losses.

CWB Financial Group 2017 Annual Report

89

8. ALLOWANCE FOR CREDIT LOSSES

An allowance for credit losses is maintained which, in CWB’s opinion, is 
adequate to absorb credit-related impairment losses incurred in its loan 
portfolio. The allowance for credit losses is calculated on individual loans 
(specific allowance) and on groups of loans, committed but undrawn 
credit exposures and letters of credit assessed collectively (collective 
allowance). The adequacy of the allowance for credit losses is reviewed at 
least quarterly. The allowance for credit losses related to drawn exposures 
is deducted from the outstanding loan balance. The allowance for credit 
losses related to committed but undrawn credit exposures and letters of 
credit is included with other liabilities. Losses expected from future events 
are not recognized.

Specific Allowance

The specific allowance includes all the accumulated provisions for losses 
on identified impaired loans required to reduce the carrying value of 
those loans to their estimated realizable amount. See Note 7 for the 
identification process of impaired loans.

If the amount of an impairment loss decreases in a subsequent period, 
and the decrease can be objectively related to an event occurring after 
the impairment was recognized, the specific loan impairment allowance 
is reduced accordingly. The reversal of impairment is recognized in the 
consolidated statements of income in provision for credit losses.

Collective Allowance

The collective allowance for credit risk includes provisions for losses that 
have been incurred but have not yet been identified on an individual 
loan or account basis by CWB. As soon as information becomes available 
which identifies losses on individual loans within the collective group, 
those loans are removed from the group and assessed on an individual 
basis for impairment.

The collective allowance for credit risk is established by taking into 
consideration:

•  Historical trends in the loss experience during economic cycles;

•  The current portfolio profile;

•  Historical loss experience in portfolios of similar credit risk 

characteristics;

•  The estimated period between impairment occurring and the loss 

being identified; and,

•  CWB’s management judgment as to whether current economic and 

credit conditions are such that the actual level of inherent losses at the 
balance sheet date is likely to be greater or less than that suggested by 
historical experience.

The following table shows the changes in the allowance for credit losses during the year:

Balance at beginning of year

Provision for credit losses

Write-offs

Recoveries

2017

Specific
Allowance

Collective
Allowance

Total

Specific
Allowance

2016

Collective
Allowance

Total

 $ 

  16,269 

 $ 

 110,943   $ 

 127,212 

 $          15,806 

 $          99,613   $ 

    115,419 

     42,631 

        8,355 

      50,986 

           67,785 

             11,330 

          79,115 

   (47,094)

                 - 

    (47,094)

         (70,460)

                         - 

      (70,460)

        4,811 

                 - 

         4,811 

               3,138 

                         - 

            3,138 

Balance at End of Year

 $ 

  16,617 

 $ 

 119,298   $ 

 135,915 

 $          16,269 

 $        110,943   $ 

   127,212 

Represented by:

Loans

Committed but undrawn credit 

 $ 

  16,617 

 $ 

   99,712   $ 

 116,329 

 $          16,269 

 $          87,519   $ 

  103,788 

exposures and letters of credit

(Note 16)

               - 

      19,586 

      19,586 

                         - 

           23,424 

        23,424 

Total Allowance

 $ 

  16,617 

 $ 

 119,298   $ 

 135,915 

 $          16,269 

 $        110,943   $ 

   127,212 

90

CWB Financial Group 2017 Annual Report9. FINANCIAL ASSETS TRANSFERRED BUT NOT DERECOGNIZED

Securitization of equipment financing leases and loans

CWB securitizes equipment financing leases and loans to third parties. 
These securitizations do not qualify for derecognition as CWB continues 
to be exposed to certain risks associated with the leases and loans; 
therefore, CWB has not transferred substantially all of the risks and 
rewards of ownership. As the leases and loans do not qualify for 
derecognition, the assets are not removed from the consolidated balance 
sheets and a securitization liability is recognized within debt securities for 
the cash proceeds received (see Note 17).

During 2017, CWB sold securitized equipment financing leases and loans 
of $679,352 to third parties (2016 – $816,425) for cash proceeds of 
$610,201 (2016 – $734,376). 

Securitization of residential mortgages 

CWB securitizes fully insured residential mortgage loans through the 
creation of mortgage-backed securities under the National Housing Act 
Mortgage Backed Securities (NHA MBS) program sponsored by Canada 
Mortgage Housing Corporation (CMHC). The mortgage-backed securities  
are sold directly to third-party investors, sold to the Canada Housing Trust 
(CHT) as part of the Canada Mortgage Bond (CMB) program or are held 
by CWB. The CHT issues CMBs, which are government guaranteed, to 
third party investors and uses resulting proceeds to purchase NHA MBS 
from CWB and other mortgage issuers in the Canadian market.

During 2017, CWB sold securitized residential mortgages of $88,354 
to a third-party investor and $39,957 to the CHT for cash proceeds of 
$90,003 (2016 – nil) and $38,973 (2016 – nil), respectively.

The third-party sale of the mortgage pools that comprise the NHA MBS 
does not qualify for derecognition as CWB retains the credit and interest 
rate risks associated with the mortgages, which represent substantially 
all of the risks and rewards associated with the transferred assets. As 
a result, the mortgages remain on the consolidated balance sheets as 
personal loans and are carried at amortized cost. Cash proceeds from the 
third-party sale of the mortgage pools, including those sold as part of the 
CMB program, are recognized within debt securities (see Note 17).

Securities sold under repurchase agreements

CWB enters into repurchase agreements under which it sells previously 
recognized securities, with a simultaneous agreement to purchase 
them back at a specific price on a future date, but retains substantially 
all of the credit, price, interest rate, and foreign exchange risks and 
rewards associated with the assets (see Note 6). These securities are not 
derecognized and the cash proceeds from the sale are recognized within 
other liabilities on the balance sheet.

Details about the nature of transferred financial assets that do not qualify for derecognition and the associated liabilities follow:

2017

2016

Carrying
Value

Fair
Value

Carrying
Value

Fair
Value

Transferred Assets that do not Qualify for Derecognition

Securitized equipment financing leases and loans

 $ 

 1,211,816 

 $ 

 1,248,146 

 $ 

 1,030,499 

 $ 

 1,099,240 

Securitized residential mortgages

Securities issued or guaranteed by Canada

Associated Liabilities(1)

Net Position

 119,180 

 58,358 

 116,374 

 58,358 

 - 

 - 

 - 

 - 

 1,389,354 

 1,422,878 

 1,030,499 

 1,099,240 

 1,284,694 

 1,280,758 

 943,198 

 942,171 

 $ 

 104,660 

 $ 

 142,120 

 $ 

 87,301 

 $ 

 157,069 

(1)   Associated liabilities consist of $1,105,180 related to securitized equipment financing leases and loans (2016 – $943,198), $121,156 related to residential mortgages securitized through the NHA MBS program (2016 – nil) and $58,358  

related to securities sold under repurchase agreements (2016 – nil). 

In addition, CWB has securitized residential mortgages through the NHA 
MBS program totalling $262,213 with a fair value of $256,038 

(2016 – $391,165 with a fair value of $363,103) that were not 
transferred to third parties.

CWB Financial Group 2017 Annual Report

91

 
10. PROPERTY AND EQUIPMENT

Land is carried at cost. Buildings, equipment and furniture, and leasehold 
improvements are carried at cost less accumulated depreciation and 
impairment. 

Depreciation is calculated primarily using the straight-line method over 
the estimated useful life of the asset, as follows:

•  Buildings: 20 years;
•  Equipment and furniture: 3 to 10 years; and,
•  Leasehold improvements: over the shorter of the term of the lease and 

the remaining useful life.

When components of an item of property and equipment have different 
useful lives, they are accounted for as separate items. Gains and losses 
on disposal are recorded in non-interest income in the period of disposal. 
Property and equipment is subject to an impairment review if there are 
events or changes in circumstances which indicate that the carrying 
amount may not be recoverable.

Cost

Balance at November 1, 2016

 $ 

 70,146

 $ 

 18,701  $ 

 28,319

 $ 

 39,101

 $ 

 156,267

Leasehold
Improvements

Land and
Buildings

Computer
Equipment

Office
Equipment

Total

Additions

Disposals

Balance at October 31, 2017

Accumulated Depreciation and Impairment

Balance at November 1, 2016

Depreciation for the year

Disposals

Balance at October 31, 2017

 2,486

 (234)

 72,398

 43,399

 4,098

 (234)

 47,263

 53

 -

 18,754

 5,016

 564

 -

 5,580

 3,918

 (793)

 31,444

 21,921

 2,333

 (793)

 23,461

 2,777

 (1,036)

 40,842

 28,601

 2,768

 (350)

 31,019

Net Carrying Amount at October 31, 2017

 $ 

 25,135

 $ 

 13,174  $ 

 7,983

 $ 

 9,823

 $ 

 9,234

 (2,063)

 163,438

 98,937

 9,763

 (1,377)

 107,323

 56,115

Cost

Balance at November 1, 2015

 $ 

 68,794

 $ 

 18,663  $ 

 26,045

 $ 

 37,114

 $ 

 150,616

Additions

Business acquisition

Disposals

(Note 3)

 1,345

 7

 -

 38

 -

 -

 2,269

 50

 (45)

 1,901

 86

 -

 5,553

 143

 (45)

Balance at October 31, 2016

 70,146

 18,701

 28,319

 39,101

 156,267

Accumulated Depreciation and Impairment

Balance at November 1, 2015

Depreciation for the year

Disposals

Balance at October 31, 2016

 39,092

 4,307

 -

 43,399

 4,418

 598

 -

 5,016

 19,853

 2,113

 (45)

 21,921

 25,897

 2,704

 -

 28,601

 89,260

 9,722

 (45)

 98,937

Net Carrying Amount at October 31, 2016

 $ 

 26,747

 $ 

 13,685  $ 

 6,398

 $ 

 10,500

 $ 

 57,330

92

CWB Financial Group 2017 Annual Report11. GOODWILL AND INTANGIBLE ASSETS

Goodwill

On the date of acquisition, goodwill arises on the acquisition of 
subsidiaries and represents the excess of the fair value of the purchase 
consideration, including any amount of any non-controlling interest in 
the acquiree, over the net recognized amounts of the identifiable assets, 
including identifiable intangible assets, and liabilities assumed. For the 
purposes of calculating goodwill, fair values of acquired assets and 
liabilities are determined by reference to market values or by discounting 
expected future cash flows to present value. This discounting is 
performed using either market rates, or risk-free rates with risk-adjusted 
expected future cash flows.

Goodwill is stated at cost less accumulated impairment losses. Goodwill 
is reviewed for impairment annually or more frequently if there are 
indications that impairment may have occurred. Goodwill is allocated 
to cash-generating units for the purpose of impairment testing 
considering the business level at which goodwill is monitored for internal 
management purposes. On this basis, CWB’s cash-generating units with 
goodwill allocated are:

•  CWB Maxium Financial Inc. (MX);
•  National Leasing Group Inc. (NL);
•  McLean & Partners Wealth Management Ltd. (M&P); and,
•  CWB Wealth Management Ltd. (WM).

Balance at November 1, 2016
Partial ownership change

Balance at October 31, 2017

Balance at November 1, 2015

Business acquisition

Partial ownership change

Balance at October 31, 2016

MX

 38,869
 -

$ 

NL

 35,776
 -

$ 

M&P

 6,306
 793

$ 

 38,869

$ 

 35,776

$ 

 7,099

$ 

WM(1)

 3,811
 114

 3,925

 -

$ 

 35,776

$ 

 4,194

$ 

 3,811

$ 

$ 

$ 

$ 

$ 

$ 

(Note 3)

 38,869

 -

 -

 -

 -

 2,112

 -

 -

$ 

 38,869

$ 

 35,776

$ 

 6,306

$ 

 3,811

$ 

Total

 84,762
 907

 85,669

 43,781

 38,869

 2,112

 84,762

(1)   During fiscal 2017, Adroit Investment Management Ltd. amalgamated with CWB Wealth Management Ltd. and goodwill was combined.

Intangible Assets

Intangible assets represent identifiable non-monetary assets and are 
acquired either separately through a business combination, or generated 
internally. Intangible assets with a finite useful life are recorded at cost 
less any accumulated amortization and impairment losses. The assets’ 
useful lives are confirmed at least annually. Certain intangible assets, 
such as trademarks and trade names, have an indefinite useful life. These 
indefinite life intangibles are not amortized but are tested for impairment 
at least annually or more frequently if events or changes in circumstances 
indicate that impairment may have occurred.

Amortization of acquisition-related intangible assets with finite useful 
lives is reported in other expenses and amortization of internally 
generated software is included in premises and equipment expenses on 
the consolidated statements of income and provided on a straight-line 
basis from the date at which it is available for use as follows:

•  Software and related assets:  3 to 15 years;
•  Customer relationships: 10 to 15 years;
•  Non-competition agreements: 4 to 5 years; and,
•  Other: 3 to 5 years.

CWB Financial Group 2017 Annual Report

93

Cost

Balance at November 1, 2016

$ 

 141,927

$ 

 58,906 $ 

 6,514 $ 

 10,922 $ 

 5,150 $ 

 223,419

Software
and Related
Assets

Customer
Relationships

Trademarks 
and
Trade Names

Non-
competition
Agreements

Other

Total

Additions

Partial ownership change

Disposals

Balance at October 31, 2017

Accumulated Amortization

Balance at November 1, 2016

Amortization

Disposals

Balance at October 31, 2017

 20,298

 -

 (7,464)

 154,761

 42,557

 13,369

 (7,464)

 48,462

 -

 700

 -

 -

 118

 -

 -

 231

 -

 -

 -

 -

 20,298

 1,049

 (7,464)

 59,606

 6,632

 11,153

 5,150

 237,302

 19,607

 5,102

 -

 24,709

 -

 -

 -

 -

 8,768

 1,520

 -

 10,288

 3,175

 938

 -

 4,113

 74,107

 20,929

 (7,464)

 87,572

Net Carrying Amount at October 31, 2017

$ 

 106,299

$ 

 34,897 $ 

 6,632 $ 

 865 $ 

 1,037 $ 

 149,730

Cost

Balance at November 1, 2015

$ 

 109,414

$ 

 39,576 $ 

 2,552 $ 

 9,770 $ 

 4,480 $ 

 165,792

Additions

Business acquisition

Partial ownership change

Disposals

Balance at October 31, 2016

Accumulated Amortization

Balance at November 1, 2015

Amortization

Disposals

Balance at October 31, 2016

(Note 3)

 32,954

 -

 -

 (441)

 141,927

 34,493

 8,505

 (441)

 42,557

 -

 17,250

 2,080

 -

 58,906

 15,256

 4,351

 -

 19,607

 -

 3,680

 282

 -

 6,514

 -

 -

 -

 -

 -

 100

 1,052

 -

 -

 670

 -

 -

 32,954

 21,700

 3,414

 (441)

 10,922

 5,150

 223,419

 7,525

 1,243

 -

 8,768

 2,415

 760

 -

 3,175

 59,689

 14,859

 (441)

 74,107

Net Carrying Amount at October 31, 2016

$ 

 99,370

$ 

 39,299 $ 

 6,514 $ 

 2,154 $ 

 1,975 $ 

 149,312

Impairment

The carrying amounts of CWB’s goodwill and intangible assets with finite 
useful lives are reviewed at each reporting date to determine whether 
there is any indication of impairment. If an indication exists, CWB tests 
for impairment. For goodwill and intangible assets with indefinite useful 
lives, the impairment tests are performed each year.

Impairment testing is performed by comparing the estimated recoverable 
amount from a cash-generating unit with the carrying amount of its net 
assets, including attributable goodwill. The recoverable amount of an 
asset is the higher of its fair value less cost to sell, and its value in use. If 
the recoverable amount is less than the carrying value, an impairment loss 
is charged to the consolidated statements of income.

The recoverable amounts for CWB’s cash-generating units have been 
calculated based on their value in use. Value in use for each unit 
was determined by discounting the future cash flows expected to be 
generated from the continuing use of the cash-generating unit. Unless 
indicated otherwise, value in use was determined similarly as in the 
comparative year. The calculation of the value in use was based on the 
following key assumptions:

•  Cash flows were projected based on past experience, actual operating 
results and the five-year future business plan. Cash flows for a further 
15-year period were extrapolated using a constant growth rate of 
3.0% (2016 – 1.9%), which is based on the long-term forecast 
Canadian gross domestic product growth rates. The forecast period is 
based on CWB’s long-term perspective with respect to the operation of 
these cash-generating units.

•  A pre-tax discount rate of 9.8% (2016 – 11.0%) was applied in 

determining the recoverable amounts, which was comprised of a risk-
free interest rate and a market risk premium.

The key assumptions described above may change as economic and 
market conditions change. CWB estimates that reasonable possible 
changes in these assumptions are not expected to cause the recoverable 
amounts of the cash-generating units to decline below the carrying 
amounts.

No impairment losses on goodwill or intangible assets were identified 
during 2017 or 2016.

94

CWB Financial Group 2017 Annual ReportDesignated Accounting Hedges

When designated as accounting hedges by CWB, certain derivative 
financial instruments are designated as either a hedge of the fair value of 
recognized assets or liabilities or firm commitments (fair value hedges), 
or a hedge of highly probable future cash flows attributable to a 
recognized asset or liability or a forecast transaction (cash flow hedges). 
On an ongoing basis, the derivatives used in hedging transactions are 
assessed to determine whether they are effective in offsetting changes 
in fair values or cash flows of the hedged items. If a hedging transaction 
becomes ineffective or if the derivative is not designated as a cash 
flow hedge, any subsequent change in the fair value of the hedging 
instrument is recognized in net income.

Interest income received or interest expense paid on derivative financial 
instruments designated as cash flow hedges is accounted for on the 
accrual basis and recognized as interest expense over the term of the 
hedge contract. Premiums on purchased contracts are amortized to 
interest expense over the term of the contract. Accrued interest receivable 
and payable and deferred gains and losses for these contracts are 
recorded in other assets or liabilities as appropriate.

When a hedging instrument expires or is sold, or when a hedge no longer 
meets the criteria for hedge accounting, any cumulative gain or loss 
existing in other comprehensive income at that time is held separately in 
accumulated other comprehensive income until the forecast transaction 
is eventually recognized in the statements of income. When a forecast 
transaction is no longer expected to occur, the cumulative gain or 
loss that was reported in accumulated other comprehensive income is 
immediately reclassified to the statements of income.

Embedded Derivatives

Certain derivatives embedded in other financial instruments are treated as 
separate derivatives when their economic characteristics and risk are not 
closely related to those of the host contract and the combined contract 
is not carried at fair value. Identified embedded derivatives are separated 
from the host contract and are recorded at fair value.

Fair Value

Derivative financial instruments are recorded on the balance sheet at 
fair value as either other assets or other liabilities with changes in fair 
value related to the effective portion of cash flow interest rate hedges 
recorded in other comprehensive income, net of income taxes. Changes 
in fair value related to the ineffective portion of a designated accounting 
hedge, a derivative not designated as an accounting hedge and all other 
derivative financial instruments are reported in other non-interest income 
on the consolidated statements of income.

12. DERIVATIVE FINANCIAL INSTRUMENTS

Interest rate, foreign exchange and equity swaps/contracts such as 
futures, options, swaps, floors and rate locks are entered into for 
risk management purposes in accordance with CWB’s asset liability 
management policies. It is CWB’s policy not to utilize derivative financial 
instruments for trading or speculative purposes. Interest rate swaps and 
floors are primarily used to reduce the impact of fluctuating interest rates. 
Equity swaps are used to reduce earnings volatility related to restricted 
share units and deferred share units linked to CWB’s common share price. 
Foreign exchange contracts are used for the purposes of meeting the 
needs of clients, day-to-day business and liquidity management.

Use of Derivatives

CWB enters into derivative financial instruments for risk management 
purposes. Derivative financial instruments are financial contracts whose 
value is derived from an underlying interest rate, foreign exchange rate, 
equity or commodity instrument or index.

Derivative financial instruments primarily used by CWB include:

• 

Interest rate swaps, which are agreements where two counterparties 
exchange a series of payments based on different interest rates applied 
to a notional amount;

•  Foreign exchange forwards and futures, which are contractual 

obligations to exchange one currency for another at a specified price 
for settlement at a predetermined future date; and,

•  Equity swaps, which are agreements where CWB makes periodic 

interest payments to a counterparty and receives the capital gain or 
loss plus dividends of a CWB common share.

Interest rate swaps are used as hedging instruments to manage interest 
rate risk. CWB enters into these interest rate derivative instruments only 
for its own account and does not act as an intermediary in this market. 
The credit risk is limited to the amount of any adverse change in interest 
rates applied on the notional contract should the counterparty default. 
The Asset Liability Committee (ALCO) of CWB establishes and monitors 
approved counterparties (including an assessment of creditworthiness). 
Approved counterparties are limited to rated financial institutions or their 
associated parent/affiliate with a minimum rating of A high or equivalent.

In addition to monitoring the creditworthiness of counterparties, 
CWB limits its exposure to credit losses related to derivative financial 
instruments by entering into Credit Support Annexes that provide for 
the exchange of collateral between parties where the fair value of the 
outstanding transactions exceeds an agreed upon threshold.

Exposure to foreign exchange risk is not material to CWB’s overall 
financial position. Foreign exchange markets are not speculated in 
by taking a trading position in currencies. Maximum exposure limits 
are established and monitored by ALCO and are defined by allowable 
unhedged amounts. The position is managed within the allowable target 
range by spot and forward transactions or other hedging techniques.

Equity swap transactions are used as hedging instruments to manage risk 
related to the payout of restricted share units and deferred share units 
that have not yet vested. CWB enters into equity swap instruments only 
for its own account and does not act as an intermediary in this market. 
The risk is limited to the amount of an increase in CWB’s share price 
applied on the notional contract amount and any re-invested dividends 
should the counterparty default.

CWB Financial Group 2017 Annual Report

95

The following table summarizes the derivative financial instrument 
portfolio and the related credit risk. Notional amounts represent the 
amount to which a rate or price is applied in order to calculate the 
exchange of cash flows. The notional amounts are not recorded on the 
consolidated balance sheets. They represent the volume of outstanding 
transactions and do not represent the potential gain or loss associated 
with the market risk or credit risk of such instruments. The replacement 
cost represents the cost of replacing, at current market rates, all contracts 
with a positive fair value and is inclusive of interest receivable related to 
the contracts, which is included with other assets on the consolidated 

balance sheets. The future credit exposure represents the potential for 
future changes in value and is based on a formula prescribed by OSFI. 
The credit risk equivalent is the sum of the future credit exposure and the 
replacement cost. The risk-weighted balance represents the credit risk 
equivalent, net of cash collateral held related to contracts with a positive 
fair value, weighted according to the creditworthiness of the counterparty 
as prescribed by OSFI. Additional discussion of OSFI’s capital adequacy 
requirements is provided within the Capital Management section of the 
MD&A.

As at October 31, 2017

As at October 31, 2016

Notional
Amount

Replace-
ment
Cost

Future
Credit
Exposure

Credit
Risk
Equivalent

Risk-
Weighted
Balance

Notional
Amount

Replace-
ment
Cost

Future
Credit
Exposure

Credit
Risk
Equivalent

Risk-
Weighted
Balance

Interest rate swaps

 $  3,553,000   $ 

 298   $ 

 8,365   $ 

 8,663   $ 

 1,733 

 $  3,698,000   $ 

 12,800   $ 

 10,490   $ 

 23,290   $ 

 3,244 

Foreign exchange

contracts

Equity swaps

Total

 170,194 

 22,459 

 2,627 

 9,526 

 1,702 

 1,527 

 4,329 

 11,053 

 582 

 877 

 124,056 

 23,745 

 35 

 - 

 1,247 

 1,642 

 1,282 

 1,642 

 281 

 328 

 $  3,745,653   $ 

 12,451   $ 

 11,594   $ 

 24,045   $ 

 3,192 

 $  3,845,801   $ 

 12,835   $ 

 13,379   $ 

 26,214   $ 

 3,853 

The following table shows the derivative financial instruments split between those contracts that have a positive fair value (favourable contracts) and 
those that have a negative fair value (unfavourable contracts):

As at October 31, 2017

As at October 31, 2016

Favourable Contracts

Unfavourable Contracts

Favourable Contracts

Unfavourable Contracts

Notional
Amount

Fair
Value

Notional
Amount

Fair
Value

Notional
Amount

Fair
Value

Notional
Amount

Fair
Value

Interest rate swaps designated

as accounting hedges

 $ 

 195,000  $ 

 239  $ 

 3,358,000  $ 

 (31,483)

 $ 

 2,035,000  $ 

10,335  $ 

 1,663,000  $ 

 (3,014)

Foreign exchange contracts

 61,609

 2,627

 108,585

 (3,898)

 1,330

 35

 122,726

 (2,575)

Equity swaps designated

as accounting hedges

 18,222

 7,769

Equity swaps not designated

 as accounting hedges

 4,237

 1,758

 -

 -

 -

 -

 -

 -

 -

 -

 20,117

 (1,449)

 3,628

 (134)

Total

 $ 

 279,068  $ 

 12,393  $ 

 3,466,585  $ 

 (35,381)

 $ 

 2,036,330  $ 

10,370  $ 

 1,809,471  $ 

 (7,172)

The aggregate contractual or notional amount of the derivative financial 
instruments on hand, the extent to which instruments are favourable or 

unfavourable and, thus, the aggregate fair values of these financial assets 
and liabilities can fluctuate significantly from time to time. 

The average fair values of the derivative financial instruments on hand during the year are set out in the following table:

Favourable derivative financial instruments (assets)

Unfavourable derivative financial instruments (liabilities)

2017

 7,847

 19,191

 $ 

 $ 

2016

 18,811

 9,324

 $ 

 $ 

96

CWB Financial Group 2017 Annual ReportThe following table summarizes maturities of derivative financial instruments and weighted average interest rates paid and received on contracts:

As at October 31, 2017

Maturity

As at October 31, 2016

Maturity

1 Year or Less

More than 1 Year

1 Year or Less

More than 1 Year

Notional
Amount

Contractual
Interest
Rate

Notional
Amount

Contractual
Interest
Rate

Notional
Amount

Contractual
Interest
Rate

Notional
Amount

Contractual
Interest
Rate

Interest rate swaps designated
as accounting hedges(1)
Foreign exchange contracts(2)

Equity swaps designated

as accounting hedges(3)

Equity swaps not designated
as accounting hedges(4)

$  1,880,000

1.24% $  1,673,000

1.05% $  1,600,000

1.35% $  2,098,000

0.95%

 170,194

 -

 124,056

 -

 9,214

2.12%

 9,008

2.18%

 10,053

1.65%

 10,064

1.67%

 4,237

2.02%

 -

 -

 2,839

1.50%

 789

1.50%

Total

$  2,063,645

$  1,682,008

$  1,736,948

$  2,108,853

(1)   CWB receives interest at a fixed contractual rate and pays interest on the one-month (30-day) Canadian Bankers’ Acceptance rate. Interest rate swaps designated as accounting hedges outstanding at October 31, 2017 mature  

between November 2017 and August 2022.

(2)  Foreign exchange contracts outstanding at October 31, 2017 mature between November 2017 and May 2018. The contractual interest rate is not meaningful for foreign exchange contracts.
(3)   Equity swaps designated as accounting hedges outstanding at October 31, 2017 mature between June 2018 and June 2020. 
(4)   Equity swaps not designated as accounting hedges outstanding at October 31, 2017 mature between December 2017 and June 2018.

During the year, $22,089 net unrealized after-tax losses (2016 – $8,157) 
were recorded in other comprehensive income for changes in fair value 
of the effective portion of derivatives designated as cash flow hedges. 
Amounts accumulated in other comprehensive income are reclassified to 
net income in the same period that the hedged items affect income. 

During the year, $3,321 of net gains after-tax (2016 – $113 of net losses 
after-tax) were reclassified to net income.

At October 31, 2017, hedged cash flows are expected to occur and affect 
profit or loss within the next five years (2016 – five years).

The impact of gains related to hedge ineffectiveness recognized in other non-interest income within the consolidated statements of income follows:

Fair Value Hedges

Change in fair value of hedging instruments

Change in fair value of hedged items attributable to hedged risk

Cash Flow Hedges

13. OTHER ASSETS

Accrued interest receivable
Deferred tax asset

Accounts receivable

Derivative collateral receivable

Prepaid expenses

Financing costs(1)

Income tax receivable

Other

Total

(1)   Amortization for the year amounted to $2,262 (2016 - $1,962).

2017 

2016 

 $ 

              - 

 $ 

     1,135 

                 - 

                 - 

          (501)

           634 

                 - 

                - 

 $ 

 (Note 23) 

As at 
October 31 
2017 

    67,805 
       39,701 

       36,013 

       34,660 

 $ 

As at 
October 31 
2016 

   56,264 
      31,704 

      44,931 

       2,540 

         7,498 

      11,034 

         5,682 

       4,605 

         3,710 

      14,191 

       10,455 

       2,190 

 $ 

   205,524 

 $ 

 167,459 

CWB Financial Group 2017 Annual Report

97

 
14. DEPOSITS

Deposits are accounted for on an amortized cost basis. Costs relating to the issuance of fixed term deposits are amortized over the expected life of the 
deposit using the effective interest method.

Payable on demand
Payable after notice(1)

Payable on a fixed date

Total

Payable on demand

Payable after notice

Payable on a fixed date

Total

As at October 31, 2017

Individuals

Business and
Government

Total

 $ 

 37,984

 $ 

 791,358

 $ 

 829,342

 3,699,356

 9,657,222

 3,112,419

 4,604,643

 6,811,775

 14,261,865

 $   13,394,562

 $ 

 8,508,420

 $   21,902,982

As at October 31, 2016

Individuals

Business and
Government

Total

 $ 

 34,681

 $ 

 761,523

 $ 

 796,204

 3,866,441

 9,322,580

 3,031,090

 4,178,238

 6,897,531

 13,500,818

 $   13,223,702

 $ 

 7,970,851

 $   21,194,553

(1)   Deposits payable after notice totalling $71,259 were transferred to a third party as part of the Trust Services strategic transaction (see Note 3).

A summary of all outstanding deposits payable on a fixed date by contractual maturity date is as follows:

Within 1 year

1 to 2 years

2 to 3 years

3 to 4 years

4 to 5 years

Total

As at
October 31
2017

As at
October 31
2016

 $ 

 6,523,479

 $ 

 6,167,088

 3,098,182

 1,870,404

 1,832,669

 937,131

 3,515,358

 1,554,168

 1,007,829

 1,256,375

 $   14,261,865

 $   13,500,818

15. INTEREST IN UNCONSOLIDATED STRUCTURED ENTITY

In 2006, CWB arranged for the issuance of innovative capital instruments, 
CWB Capital Trust Capital Securities Series 1 (WesTS), through Canadian 
Western Bank Capital Trust (CWB Capital Trust), a structured entity with 
a December 31 year end. CWB Capital Trust, an open-end trust, issued 
non-voting WesTS and the proceeds were used to purchase a senior 
deposit note from CWB. The deposit note of $105,000 was included 
in Deposits in the consolidated balance sheets as at October 31, 2016. 
Based on the guidance provided in IFRS 10 Consolidated Financial 
Statements, CWB determined that it did not control, and consequently 
did not consolidate, CWB Capital Trust.

On December 31, 2016, CWB redeemed the $105,000 senior deposit 
note for a redemption price of $108,245, representing the principal 
amount plus accrued and unpaid interest. Upon redemption of the senior 
deposit note, CWB Capital Trust redeemed the corresponding WesTS. 
Subsequent to the redemptions and the satisfaction of all outstanding 
liabilities of CWB Capital Trust, the structured entity was terminated, 
effective December 31, 2016, in accordance with the Amended and 
Restated Declaration of Trust.

98

CWB Financial Group 2017 Annual Report16. OTHER LIABILITIES 

Accounts payable and accrued liabilities

Accrued interest payable

Contingent consideration

Provisions for committed but undrawn credit exposures and letters of credit

Income taxes payable

Deferred tax liability

Derivative collateral payable

Deferred revenue

Leasehold inducements

Other

Total

17. DEBT

a) Debt Securities

As at 
October 31 
2017 

As at 
October 31 
2016 

 $ 

 230,187   $ 

 166,544 

          126,557 

         134,077 

 (Note 27) 

            32,920 

           24,257 

 (Note 8) 

            19,586 

           23,424 

              9,413 

             7,726 

 (Note 23) 

              7,252 

             9,658 

              6,670 

             7,070 

              3,970 

             3,110 

              3,698 

             2,939 

            14,756 

             3,325 

 $ 

 455,009   $ 

382,130 

A summary of outstanding debt related to the securitization of equipment financing leases and loans and residential mortgages by contractual maturity 
date is as follows (see Note 9): 

Securitized leases
Securitized residential mortgages

Total

b) Subordinated Debentures

$ 

$ 

 Within 
 1 Year 

 1 to 3 
 Years 

 3 to 
 5 Years 

    394,316  $ 

    532,390  $ 

    178,474  $ 

As at 
October 31 
2017 

As at 
October 31 
2016 

  1,105,180  $ 

         943,198 
                                - 

            6,287 

         24,804 

         90,065 

         121,156 

    400,603  $ 

    557,194  $ 

    268,539  $ 

 1,226,336  $            943,198 

Financing costs relating to the issuance of subordinated debentures are 
amortized over the expected life of the related subordinated debenture 
using the effective interest method.

redemptions are subject to the approval of OSFI. On March 22, 2017, 
CWB redeemed all outstanding 5.571% subordinated debentures at par 
plus accrued interest. 

Each of the following qualifies as a bank debenture under the Bank 
Act and is subordinate in right of payment to all deposit liabilities. All 

Interest Rate

3.463%(1)
5.571%(2)

Total

 Maturity Date 

 Earliest Date Redeemable 
 by CWB at Par 

As at 
October 31 
2017 

As at 
October 31 
2016 

 December 17, 2024 
 March 21, 2022 

 December 17, 2019 
 March 22, 2017 

$          250,000  $          250,000 
              75,000 
                          - 

$          250,000  $          325,000 

(1)   These conventional debentures have a 12-year term with a fixed interest rate for the first seven years. Thereafter, the interest rate will be reset quarterly at the 3-month CDOR rate plus 160 basis points.
(2)   These conventional debentures had a 15-year term with a fixed interest rate for the first 10 years. Thereafter, the interest rate would have reset quarterly at the CDOR 90-day Bankers’ Acceptance rate plus 180 basis points.

CWB Financial Group 2017 Annual Report

99

 
18. CAPITAL STOCK

Authorized:

•  An unlimited number of common shares without nominal or par value;
•  33,964,324 class A shares without nominal or par value; and,

Issued and fully paid:

Preferred Shares - Series 5
Outstanding at beginning and end of year

Preferred Shares - Series 7

Outstanding at beginning of year

Issued

Outstanding at end of year

Common Shares

Outstanding at beginning of year

Issued under dividend reinvestment plan

Issued on exercise or exchange of options(1)

Issued to public

Issued on acquisition of subsidiary

Outstanding at end of year

Share Capital

•  An unlimited number of first preferred shares, without nominal or 
par value, issuable in series, provided that the maximum aggregate 
consideration for all outstanding first preferred shares at any time does 
not exceed $1,000,000.

2017

2016

Number of
Shares

Amount

Number of
Shares

Amount

 5,000,000

 $ 

125,000

 5,000,000

 $ 

 125,000

 5,600,000

 140,000

 -

 -

 5,600,000

 10,600,000

 -

 140,000

 265,000

 5,600,000

 5,600,000

 10,600,000

 -

 140,000

 140,000

 265,000

 88,103,120

 718,377

 80,526,069

 537,511

 177,731

 213,502

 -

 -

 5,280

 8,228

 -

 -

 185,111

 16,628

 6,125,000

 1,250,312

 88,494,353

 731,885

 88,103,120

 4,491

 706

 150,063

 25,606

 718,377

 $ 

996,885

 $ 

983,377

(Note 3)

(1)   Represents shares issued and amounts transferred from the share-based payment reserve to share capital upon cashless settlement of option exercises.

CWB is prohibited by the Bank Act from declaring any dividends on 
common shares when CWB is or would be placed, as a result of the 
declaration, in contravention of the capital adequacy and liquidity 

regulations or any regulatory directives issued under the Bank Act. This 
limitation does not restrict the current level of dividends.

a) Common Shares

On October 2, 2017, CWB announced the approval of OFSI and the 
Toronto Stock Exchange to repurchase for cancellation up to 1,767,000 
common shares, representing approximately 2% of the issued and 

outstanding common shares, under a normal course issuer bid (NCIB) 
during the 12 month period commencing September 30, 2017. No 
common shares have been repurchased under the NCIB.

b) Preferred Shares

Non-Viability Contingent Capital Preferred Share Rights and Privileges

Preferred Shares - Series 5

Preferred Shares - Series 7

 $ 

 $ 

 25.00

 25.00

 $ 

 $ 

Redemption
Amount

Quarterly
Non-cumulative

Dividend(1)

 0.275(2)

 0.390625(3)

Annual

Yield(4)

4.40%

6.25%

Date
Redeemable/

Convertible(5)(6)

Convertible to(7)

April 30, 2019

Preferred Shares - Series 6

July 31, 2021

Preferred Shares - Series 8

(1)   Non-cumulative fixed dividends are payable quarterly as and when declared by the Board of Directors of CWB.
(2)   The dividend rate will reset on the date redeemable and every five years thereafter at a level of 276 basis points over the then five-year Government of Canada bond yield.
(3)   The dividend rate will reset on the date redeemable and every five years thereafter at a level of 547 basis points over the then five-year Government of Canada bond yield.
(4)   Based on the stated issue price per share of $25.00.
(5)   Redeemable by CWB, subject to the approval of OSFI, on the date noted and every five years thereafter.
(6)   Convertible by the shareholders, subject to certain conditions, on the date noted and every five years thereafter if not redeemed by CWB to an equal number of First Preferred Shares Series 6 and Series 8, which are non-cumulative,  

(7) 

floating rate preferred shares.
If converted, holders of the First Preferred Shares Series 6 and Series 8 will be entitled to receive quarterly floating rate dividends, as and when declared by the Board of Directors of CWB, which reset quarterly at a rate equal to the  
90-day Government of Canada Treasury Bill rate plus 276 and 547 basis points, respectively.

Upon the occurrence of a non-viability trigger event (as defined by OSFI), 
each preferred share will be automatically converted, without the consent 
of the holders, into CWB common shares. Conversion to common shares 
will be determined by dividing the preferred share conversion value 
($25.00 per preferred share plus any declared but unpaid dividends) by 

the common share value (the greater of (i) the floor price of $5.00 and 
(ii) the current market price calculated as the volume-weighted average 
trading price for the ten consecutive trading days ending on the day 
immediately prior to the date of the conversion).

100

CWB Financial Group 2017 Annual Report 
 
c) Dividends

The following dividends were declared by CWB’s Board of Directors and paid by CWB during the year:

$0.93 per common share (2016 - $0.92)

$1.10 per preferred share - Series 5 (2016 - $1.10)
$1.56 per preferred share - Series 7 (2016 - $0.91)(1)

Total

(1)   The 2016 Series 7 Preferred Share dividend payment covered the period from issuance on March 31, 2016 to October 31, 2016.

2017

2016

 $ 

 82,107

 $ 

 76,424

 5,500

 8,750

 5,500

 5,112

 $ 

 96,357

 $ 

 87,036

Subsequent to October 31, 2017, the Board of Directors of CWB declared 
a dividend of $0.24 per common share payable on January 4, 2018 to 
shareholders of record on December 15, 2017, a dividend of $0.275 per 
Series 5 preferred share payable on January 31, 2018 to shareholders of 

record on January 19, 2018, and a dividend of $0.390625 per Series 7 
preferred share payable on January 31, 2018 to shareholders of record on 
January 19, 2018. With respect to these dividend declarations, no liability 
was recorded on the consolidated balance sheets at October 31, 2017.

d) Dividend Reinvestment Plan

Under the dividend reinvestment plan (plan), CWB provides holders of 
CWB’s common shares and holders of any other class of shares deemed 
eligible by CWB’s Board of Directors with the opportunity to direct cash 
dividends paid on any class of their eligible shares toward the purchase of 
additional common shares. Currently, the Board of Directors has deemed 
that the holders of CWB’s Series 5 and Series 7 Preferred Shares are also 
eligible to participate in the plan. The plan is only open to shareholders 
residing in Canada.

At the option of CWB, the common shares may be issued from CWB’s 
treasury at an average market price based on the closing prices of a 
board lot of common shares on the Toronto Stock Exchange (TSX) for 
the five trading days immediately preceding the dividend payment date, 
with a discount of between 0% to 5% at CWB’s discretion. CWB also 
has the option to fund the plan through the open market at market 
prices. During the year, 177,731 (2016 – 185,111) common shares were 
issued under the plan from CWB’s treasury with no discount (2016 – no 
discount).

CWB Financial Group 2017 Annual Report

101

19. SHARE-BASED PAYMENTS

a) Stock Options

Stock options are accounted for using the fair value method. The 
estimated value is recognized over the applicable vesting period as an 
increase to both salary expense and share-based payment reserve. When 
options are exercised, the proceeds received and the applicable amount in 
share-based payment reserve are credited to common shares.

CWB has authorized 6,577,007 common shares (2016 – 6,790,509) 
for issuance under the share incentive plan. Of the amount authorized, 

The details of, and changes in, the issued and outstanding options follow:

Options

Balance at beginning of year

Granted

Exercised or exchanged

Forfeited

Expired

Balance at End of Year

Exercisable at End of Year

Further details relating to stock options outstanding and exercisable follow:

Range of Exercise Prices

$23.70 to $26.13
$28.09 to $30.85
$37.50 to $39.42

Total

All exercised options are settled via cashless settlement, which provides 
the option holder the number of shares equivalent to the excess of the 
market value of the shares under option, determined at the exercise date, 
over the exercise price. During fiscal 2017, option holders exchanged 
the rights to 1,850,575 (2016 – 149,340) options and received 213,502 
(2016 – 16,628) shares in return by way of the cashless settlement.

Salary expense of $1,931 (2016 – $2,772) was recognized relating to the 
estimated fair value of options granted. The fair value of options granted 
during the year was estimated using a binomial option pricing model with 
the following variables and assumptions: (i) risk-free interest rate of 1.3% 
(2016 – 0.8%), (ii) expected option life of 5.0 (2016 – 5.0) years, (iii) 
expected annual volatility of 26% (2016 – 26%), and (iv) expected annual 

options exercisable into 3,390,759 shares (2016 – 5,205,794) are issued 
and outstanding. The outstanding options vest within three years and are 
exercisable at a fixed price equal to the average of the market price on 
the day of and the four days preceding the grant date. Options granted 
after 2015 expire within seven years of date of grant. Previously granted 
options expire within five years of date of grant. Outstanding options 
expire from December 2017 to March 2024.

2017

2016

Number
of Options

 5,205,794

 $ 

 339,630

 (1,850,575)

 (33,035)

 (271,055)

 3,390,759

 1,787,718

 $ 

 $ 

Weighted
Average
Exercise
Price

29.63

 30.84

 27.17

 35.91

 29.67

31.02

35.34

Number
of Options

 5,232,366

 $ 

 610,731

 (149,340)

 (78,865)

 (409,098)

 5,205,794

 2,599,039

 $ 

 $ 

Weighted
Average
Exercise
Price

30.26

 23.70

 25.52

 33.21

 29.71

29.63

 27.44

Options Outstanding

Options Exercisable

Weighted
Average
Remaining
Contractual
Life (years)

 3.8
 2.7
 1.4

 2.6

Weighted
Average
Exercise
Price

 24.97
 29.32
 38.58

 $ 

Weighted
Average
Exercise
Price

 -
 28.42
 38.58

 $ 

Number of
Options

 -
 571,111
 1,216,607

 $ 

 31.02

 1,787,718

 $ 

 35.34

Number of
Options

 1,263,411
 910,741
 1,216,607

 3,390,759

dividends of 3.1% (2016 – 3.8%). Expected volatility is estimated by 
evaluating historical volatility of the share price over multi-year periods. 
The weighted average fair value of options granted was estimated at 
$4.77 (2016 – $3.47) per share.

During the year, $8,228 (2016 – $706) was transferred from the share-
based payment reserve to share capital, representing the estimated fair 
value recognized for 1,850,575 (2016 – 149,340) options exercised 
during the year.

102

CWB Financial Group 2017 Annual Reportb) Restricted Share Units

Under the Restricted Share Unit (RSU) plan, certain employees are eligible 
to receive an award in the form of RSUs. Each RSU entitles the employee 
to receive the cash equivalent of the market value of CWB’s common 
shares at the vesting date. Throughout the vesting period, common share 
dividend equivalents accrue to the employee in the form of additional 
units. RSUs vest on each anniversary of the grant in equal one-third 
instalments over a period of three years. Salary expense is recognized over 
the vesting period except where the employee is eligible to retire prior to 

the vesting date, in which case the expense is recognized between the 
grant date and the date the employee is eligible to retire.

During the year, salary expense of $9,677 (2016 – $9,514) was 
recognized related to RSUs. As at October 31, 2017, the liability for the 
RSUs held under this plan was $14,510 (October 31, 2016 – $9,436). At 
the end of each period, the liability and salary expense are adjusted to 
reflect changes in the fair value of the RSUs.

Number of RSUs

Balance at beginning of year

Granted

Vested and paid out

Forfeited

Balance at End of Year

2017

 741,244

 360,929

 (336,159)

 (34,084)

 731,930

2016

 638,807

 442,559

 (308,988)

 (31,134)

 741,244

c) Performance Share Units

Under the Performance Share Unit (PSU) plan, certain employees are 
eligible to receive an award in the form of PSUs on an annual basis. At 
the time of a grant, each PSU represents a unit with an underlying value 
equivalent to the value of a CWB common share. Throughout the vesting 
period, common share dividend equivalents accrue to the employee in 
the form of additional units. Under the PSU Plan, each PSU vests at the 
end of a three-year period and is settled in cash.

At the end of each specified performance period, a multiplier based on 
performance targets is applied to a portion of the PSUs originally granted 

and any accrued notional dividends such that the total value of the PSUs 
may vary from 0% to 200% of the value of an equal number of CWB 
common shares.

During the year, salary expense of $1,878 (2016 – $990) was recognized 
related to PSUs. As at October 31, 2017, the liability for the PSUs held 
under this plan was $3,603 (October 31, 2016 – $1,876). At the end 
of each period, the liability and salary expense are adjusted to reflect 
changes in the fair value of the PSUs.

Number of PSUs

Balance at beginning of year

Granted

Vested and paid out

Balance at End of Year

d) Deferred Share Units

2017

 177,579

 58,807

 (27,123)

 209,263

2016

 91,404

 86,175

 -

 177,579

Under the Deferred Share Unit (DSU) plan, non-employee directors receive 
at least 50% of their retainer in DSUs. The DSUs are not redeemable until 
the individual is no longer a director and must be redeemed for cash. 
Common share dividend equivalents accrue to the directors in the form 
of additional units. The expense related to the DSUs is recorded in the 
period the award is earned by the director.

During the year, other non-interest expenses included $804 (2016 – 
$624) related to the DSUs. As at October 31, 2017, the liability for DSUs 
held under this plan was $6,281 (October 31, 2016 – $3,639). At the end 
of each period, the liability and expense are adjusted to reflect changes in 
the market value of the DSUs.

Number of DSUs

Balance at beginning of year

Granted

Balance at End of Year

2017

 142,969
 29,864

 172,833

2016

 115,123
 27,846

 142,969

CWB Financial Group 2017 Annual Report

103

20. NON-CONTROLLING INTERESTS

Non-controlling interests relate to the following:

CWB Wealth Management Ltd.(1)
McLean & Partners Wealth Management Ltd.

Total

(1)   During fiscal 2017, Adroit Investment Management Ltd. amalgamated with CWB Wealth Management Ltd.

21. CONTINGENT LIABILITIES AND COMMITMENTS

a) Credit Instruments

As at
October 31
2017

As at
October 31
2016

 $ 

 $ 

 $ 

 1,987
 810

 2,797

 $ 

 144
 629

 773

In the normal course of business, CWB enters into various commitments 
and has contingent liabilities, which are not reflected in the consolidated 

balance sheets. These items are reported below and are expressed in 
terms of the contractual amount of the related commitment.

Credit Instruments

Commitments to extend credit

Guarantees and standby letters of credit

Total

Commitments to extend credit to customers also arise in the normal 
course of business and include undrawn availability under lines of 
credit and commercial operating loans of $2,010,830 (October 31, 
2016 – $2,265,566) and authorized but unfunded loan commitments 
of $2,052,879 (October 31, 2016 – $2,473,525). In the majority of 
instances, availability of undrawn commercial commitments is subject 
to the borrower meeting specified financial tests or other covenants 
regarding completion or satisfaction of certain conditions precedent. It 
is also usual practice to include the right to review and withhold funding 
in the event of a material adverse change in the financial condition 
of the borrower. The allowance for credit losses related to committed 
but undrawn credit exposures and letters of credit is included in other 
liabilities on the consolidated balance sheets (see Note 16). From a 
liquidity perspective, undrawn credit authorizations will be funded over 

b) Lease Commitments

As at
October 31
2017

As at
October 31
2016

 $ 

 4,063,709

 $ 

 4,739,091

 451,486

 492,327

 $ 

 4,515,195

 $ 

 5,231,418

time, with draws in many cases extending over a period of months. In 
some instances, authorizations are never advanced or may be reduced 
because of changing requirements. Revolving credit authorizations are 
subject to repayment which, on a pooled basis, also decreases liquidity 
risk.

Guarantees and standby letters of credit represent CWB’s obligation 
to make payments to third parties when a customer is unable to 
make required payments or meet other contractual obligations. These 
instruments carry the same credit risk, recourse and collateral security 
requirements as loans extended to customers and generally have a 
term that does not exceed one year. Losses, if any, resulting from these 
transactions are not expected to be material.

CWB has obligations under long-term, non-cancellable operating leases 
for the rental of premises. The leases typically run 10 to 15 years, with an 
option to renew the lease for an additional five years. Operating leases 

primarily comprise branch and office premises and are not capitalized. 
Total costs, including free rent periods and step-rent increases, are 
expensed on a straight-line basis over the lease term.

Minimum future lease commitments for each of the five succeeding years and thereafter are as follows:

2018

2019

2020

2021

2022

2023 and thereafter

Total

104

 $ 

 $ 

 13,720

 13,110

 12,501

 11,077

 8,643

 31,236

 90,287

CWB Financial Group 2017 Annual Reportc) Guarantees

A guarantee is defined as a contract that contingently requires the 
guarantor to make payments to a third party based on (i) changes in an 
underlying economic characteristic that is related to an asset, liability or 
equity security of the guaranteed party, (ii) failure of another party to 
perform under an obligating agreement, or (iii) failure of another third 
party to pay indebtedness when due.

Significant guarantees provided to third parties include guarantees and 
standby letters of credit as discussed above.

In the ordinary course of business, CWB enters into contractual 
arrangements under which CWB may agree to indemnify the other 

d) Legal and Regulatory Proceedings

In the ordinary course of business, CWB and its subsidiaries are party 
to legal and regulatory proceedings. Based on current knowledge, 
CWB does not expect the outcome of any of these proceedings to have 

22. EMPLOYEE FUTURE BENEFITS

All employee future benefits related to CWB’s group retirement savings 
and employee share purchase plans are recognized in the periods during 
which services are rendered by employees. CWB’s contributions to the 

party. Under these agreements, CWB may be required to compensate 
counterparties for costs incurred as a result of various contingencies, such 
as changes in laws and regulations and litigation claims. A maximum 
potential liability cannot be identified as the terms of these arrangements 
vary and generally no predetermined amounts or limits are identified. The 
likelihood of occurrence of contingent events that would trigger payment 
under these arrangements is either remote or difficult to predict and, in 
the past, payments under these arrangements have been insignificant.

No amounts are reflected in the consolidated financial statements related 
to these guarantees and indemnifications.

a material effect on the consolidated financial position or results of 
operations.

group retirement savings plan and employee share purchase plan totalled 
$13,727 (2016 – $13,267).

CWB Financial Group 2017 Annual Report

105

23. INCOME TAXES

CWB follows the deferred method of accounting for income taxes 
whereby current income taxes are recognized for the estimated income 
taxes payable for the current period. Deferred tax assets and liabilities 
represent the cumulative amount of tax applicable to temporary 
differences between the carrying amount of the assets and liabilities, 
and their values for tax purposes. Deferred tax assets and liabilities are 

measured using enacted or substantively enacted tax rates anticipated to 
apply to taxable income in the years in which those temporary differences 
are anticipated to be recovered or settled. Changes in deferred taxes 
related to a change in tax rates are recognized in income in the period of 
the tax rate change. All deferred tax assets and liabilities are expected to 
be realized in the normal course of operations.

The provision for income taxes consists of the following:

Consolidated statements of income

Current

Deferred

Other comprehensive income

Tax expense (recovery) related to:

Available-for-sale securities

Derivatives designated as cash flow hedges

2017

2016

 $ 

 85,941

 $ 

 (3,708)

 82,233

 1,642

 (9,350)

 (7,708)

 65,714

 2,229

 67,943

 8,495

 (2,960)

 5,535

 73,478

Total

 $ 

 74,525

 $ 

A reconciliation of the statutory tax rates and income tax that would be payable at these rates to the effective income tax rates and provision for income 
taxes reported in the consolidated statements of income follows:

Combined Canadian federal and provincial income taxes and

statutory tax rate

Increase (decrease) arising from:

Tax-exempt income

Stock-based compensation

Other

2017

2016

$ 

83,623

 26.8%  $ 

68,975

 26.8%

 (2,645)

 519

 736

 (0.8)

 0.2

 0.2

 (2,362)

 745

 585

 (0.9)

 0.3

 0.2

Provision for Income Taxes and Effective Tax Rate

$ 

82,233

 26.4%  $ 

67,943

 26.4%

Deferred tax balances are comprised of the following:

Deferred Tax Assets

Allowance for credit losses

Leasing income

Deferred loan fees

Deferred deposit broker commission

Other temporary differences

Deferred Tax Liabilities

Intangible assets

Other temporary differences

2017

2016

$ 

26,988

$ 

 14,915

 10,875

 (6,625)

 (6,452)

39,701

$ 

5,547

$ 

 1,705

7,252

$ 

$ 

$ 

$ 

26,260

 7,764

 12,814

 (6,844)

 (8,290)

31,704

6,578

 3,080

9,658

106

CWB Financial Group 2017 Annual Report24. EARNINGS PER COMMON SHARE

Basic earnings per common share is calculated based on the weighted 
average number of common shares outstanding during the period. 
Diluted earnings per share is calculated based on the treasury stock 

method, which assumes that any proceeds from in-the-money stock 
options are used to purchase CWB’s common shares at the average 
market price during the period.

The calculation of earnings per common share follows:

Numerator

Common shareholders' net income

Denominator

Weighted average of common shares outstanding - basic
Dilutive instruments:
Stock options(1)

Weighted Average Number of Common Shares Outstanding - Diluted

Earnings Per Common Share

Basic 

Diluted 

2017 

2016 

$ 

 214,277  $ 

 177,761 

 88,296,592 

 83,411,226 

 295,586 

 7,941 

 88,592,178 

 83,419,167 

$ 

 2.43  $ 

 2.42 

 2.13 

 2.13 

(1)   At October 31, 2017, the denominator excludes 1,556,237 (2016 – 5,205,794) of employee stock options with an average exercise price of $37.49 (2016 - $30.02), adjusted for unrecognized stock-based compensation, that is greater  

than the average market price.

25. RELATED PARTY TRANSACTIONS

Transactions with and between subsidiary entities are made at normal 
market prices and eliminated on consolidation.

Preferred Rates and Terms

CWB makes loans, primarily residential mortgages, to its officers and 
employees at various preferred rates and terms. The total amount 
outstanding for these types of loans is $116,199 (October 31, 2016 – 
$105,634). CWB offers deposits, primarily fixed term deposits, to its 
officers and employees and their immediate family at preferred rates. The 
total amount outstanding for these deposits is $311,194 (October 31, 
2016 – $318,569).

Compensation of key management personnel is as follows:

Salaries, benefits and directors' compensation
Share-based payments (stock options, RSUs, PSUs and DSUs)(1)

Total

(1)   Share-based payments are based on the estimated fair value on grant date.

Loans outstanding with key management personnel totalled $326 as at 
October 31, 2017 (October 31, 2016 – $386). CWB’s policies preclude 
lending to CWB’s independent directors.

Key Management Personnel

Key management personnel of CWB are those that have authority and 
responsibility for planning, directing and controlling the activities of CWB 
and include independent directors of CWB.

2017

 5,106

$ 

 2,936

 8,042

$ 

2016

 4,815

 3,117

 7,932

$ 

$ 

CWB Financial Group 2017 Annual Report

107

 
26. INTEREST RATE SENSITIVITY

CWB is exposed to interest rate risk as a result of a difference, or gap, 
between the maturity or repricing behaviour of interest sensitive assets 
and liabilities. The interest rate gap is managed by adjusting the repricing 
behaviour of interest sensitive assets or liabilities to ensure the gap falls 

within the risk appetite of CWB. The repricing profile of these assets and 
liabilities has been incorporated in the table following, which contains the 
gap position at October 31 for select time intervals. Figures in brackets 
represent an excess of liabilities over assets or a negative gap position.

Asset Liability Gap Positions
($ millions)

October 31, 2017

Assets

Floating
Rate
and Within
1 Month

1 to 3
Months

3 Months
to 1 Year

Total
Within
1 Year

1 Year to
5 Years

More than
5 Years

Non-
interest
Sensitive

Total

Cash resources and securities

$ 

821

$ 

 47

$ 

19

$ 

 887

$ 

1,797

$ 

 25

 373

 -

 -

 398

$ 

-

$ 

2,709

 (136)

 23,229

 509

 170

 543

 509

 3,746

 30,193

 -

 -

 -

 -

 -

 -

 -

$ 

$ 

398

2,358

$ 

$ 

 (14)

 21,903

 -

 546

 -

 2,199

 170

 2,901

(2,358)

 -

 -

 -

 -

 58

 546

 1,476

 2,464

 3,746

 30,193

 -

-

 -

 -

 -

 $ 

 $ 

$ 

Loans(1)

Other assets(2)
Derivative financial instruments(3)

Total

Liabilities and Equity

Deposits

Securities sold under

repurchase agreements

Other liabilities(2)

Debt(1)

Equity
Derivative financial instruments(3)

Total

Interest Rate Sensitive Gap

Cumulative Gap

Cumulative Gap as a

 10,663

 -

 80

 11,564

 1,201

 -

 150

 1,398

 3,701

 15,565

 -

 1,673

 5,393

 -

 1,903

 18,355

 7,427 

 -

 1,673

 10,897

 7,541

 961

 5,066

 13,568

 8,349

 58

 -

 38

 -

 3,576

 11,213

 -

 -

 71

 -

 -

 -

 -

 292

 -

 -

 1,032

 5,358

 58

 -

 401

 -

 3,576

 17,603

$ 

$ 

351

351

$ 

$ 

366

717

$ 

$ 

35

752

$ 

$ 

752

752

$ 

$ 

 -

 -

 1,075

 265

 -

 9,689

1,208

1,960

Percentage of Total Assets

 1.2%

 2.4%

 2.5%

 2.5%

 6.5%

 7.8%

October 31, 2016

Cumulative Gap

Cumulative Gap as a

$ 

219

 $  1,235

$ 

 1,003

$ 

 1,003

$ 

 1,815

$ 

 2,075

$ 

Percentage of Total Assets

 0.8%

 4.2%

 3.5%

 3.5%

 6.2%

 7.1%

(1)   Potential prepayments of fixed rate loans and early redemption of redeemable fixed term deposits have not been estimated. Redemptions of fixed term deposits where depositors have this option are not expected to be material.  

The majority of fixed rate loans, mortgages and leases are either closed or carry prepayment penalties.

(2)   Accrued interest is excluded in calculating interest sensitive assets and liabilities.
(3)   Derivative financial instruments are included in this table at the notional amount.

The effective, weighted average interest rates for each class of financial asset and liability are shown below:

Weighted Average Effective Interest Rates 
(%)

October 31, 2017

Total Assets
Total Liabilities

Interest Rate Sensitive Gap

October 31, 2016

Total Assets
Total Liabilities 

Interest Rate Sensitive Gap

Floating 
Rate
and Within
1 Month

1 to 3
Months

3 Months
to 1 Year

Total
Within
1 Year

1 Year to
5 Years

More than
5 Years

 3.6 % 
 0.7 

 2.9 % 

 3.1 % 
 0.9 

 2.2 %

 3.5 % 
 1.7 

 1.8 % 

 2.5 % 
 2.4 

 0.1 %

 3.4 % 
 1.8 

 1.6 % 

 3.7 % 
 1.7 

 2.0 %

 3.5 % 
 1.1 

 2.4 % 

 3.2 % 
 1.3 

 1.9 %

 3.5 % 
 2.2 

 1.3 % 

 3.4 % 
 2.2 

 1.2 %

 4.8 % 
 - 

 4.8 % 

 4.1 % 
 - 

4.1 %

Total

 3.5 % 
 2.0 

 1.5 %

 3.3 %
 2.0 

 1.3 %

Based on the current interest rate gap position, it is estimated that a 
one-percentage point increase in all interest rates would increase net 
interest income by approximately $8,324 (October 31, 2016 – $12,582) 
and decrease other comprehensive income $77,293 (October 31, 2016 – 
$57,109) net of tax, respectively, over the following twelve months. A 

one-percentage point decrease in all interest rates would decrease net 
interest income by approximately $13,226 (October 31, 2016 – $5,150) 
and increase other comprehensive income $76,173 (October 31, 2016 – 
$58,646), net of tax.

108

CWB Financial Group 2017 Annual Report 
27. FAIR VALUE OF FINANCIAL INSTRUMENTS

a) Financial Assets and Liabilities by Measurement Basis  

The fair value of a financial instrument on initial recognition is normally 
the transaction price (i.e. the value of the consideration given or 
received). Subsequent to initial recognition, financial instruments 
measured at fair value that are quoted in active markets are based on 
bid prices for financial assets and offer prices for financial liabilities.  
For certain securities and derivative financial instruments where an 
active market does not exist, fair values are determined using valuation 
techniques that refer to observable market data, including discounted 
cash flow analysis, option pricing models and other valuation techniques 
commonly used by market participants, and non-market observable 
inputs.

Several of CWB’s significant financial instruments, such as loans and 
deposits, lack an available trading market as they are not typically 
exchanged. Therefore, these instruments have been valued assuming they 
will not be sold, using present value or other suitable techniques and are 
not necessarily representative of the amounts realizable in an immediate 
settlement of the instrument.

Changes in interest rates are the main cause of changes in the fair value 
of CWB’s financial instruments. The carrying value of loans, deposits, 
subordinated debentures and debt securities are not adjusted to reflect 
increases or decreases in fair value due to interest rate changes as CWB’s 
intention is to realize their value over time by holding them to maturity.

The table below provides the carrying amount of financial instruments 
by category as defined in IAS 39 Financial Instruments: Recognition and 
Measurement and by balance sheet heading. The table sets out the fair 
values of financial instruments (including derivatives) using the valuation 
methods and assumptions referred to below the table. The table does not 
include assets and liabilities that are not considered financial instruments. 
The table also excludes assets and liabilities which are considered financial 
instruments, but are not recorded at fair value and for which the carrying 
amount approximates fair value.

October 31, 2017(1)

Financial Assets

Cash resources

Securities

Loans(2)

Derivative related

Total Financial Assets

Financial Liabilities

Deposits(2)

Securities sold under

repurchase agreements

Debt

Contingent consideration

Derivative related

Total Financial Liabilities

October 31, 2016

Financial Assets

Cash resources

Securities

Securities purchased under

resale agreements

Loans(2)

Derivative related

Total Financial Assets

Financial Liabilities

Deposits(2)

Debt

Contingent consideration

Derivative related

Total Financial Liabilities

Loans and
Receivables, 
and
Non-trading
Liabilities

Derivatives

Available-
for-sale

Total
Carrying
Amount

Fair Value

Fair Value
Over (Under)
Carrying
Amount

(Note 4)

$ 

(Note 5)

 - $ 

 -

 -

 - $ 

 521,796 $ 

 521,796 $ 

 521,796 $ 

 -

 2,186,987

 2,186,987

 2,186,987

 -

 -

 23,365,410

 12,393

 -

 -

 -

 23,365,410

 23,649,806

 284,396

 12,393

 12,393

 -

$ 

$ 

 12,393 $ 

 23,365,410 $ 

 2,708,783 $ 

 26,086,586 $ 

 26,370,982 $ 

 284,396

 - $ 

 21,916,584 $ 

 - $ 

 21,916,584 $ 

 21,874,990 $ 

 (41,594)

 -

 -

 -

 35,381

 -

 58,358

 58,358

 58,358

 -

 1,476,336

 32,920

 -

 -

 -

 -

 1,476,336

 1,437,516

 (38,820)

 32,920

 35,381

 32,920

 35,381

 -

 -

$ 

 35,381 $ 

 23,425,840 $ 

 58,358 $ 

 23,519,579 $ 

 23,439,165 $ 

 (80,414)

Loans and
Receivables, 
and
Non-trading
Liabilities

Derivatives

Available-
for-sale

Total
Carrying
Amount

Fair Value

 - $ 

 - $ 

 920,056 $ 

 920,056 $ 

 920,056 $ 

(Note 4)

$ 

(Note 5)

$ 

$ 

 -

 -

 -

 -

 -

 22,049,997

 10,370

 -

 1,708,594

 1,708,594

 1,708,594

 163,318

 163,318

 163,318

 -

 -

 22,049,997

 22,376,753

 326,756

 10,370

 10,370

 -

 10,370 $ 

 22,049,997 $ 

 2,791,968 $ 

 24,852,335 $ 

 25,179,091 $ 

 326,756

 - $ 

 21,215,842 $ 

 - $ 

 21,215,842 $ 

 21,281,835 $ 

 -

 -

 7,172

 1,268,198

 24,257

 -

 -

 -

 -

 1,268,198

 1,271,036

 24,257

 7,172

 24,257

 7,172

 65,993

 2,838

 -

 -

$ 

 7,172 $ 

 22,508,297 $ 

 - $ 

 22,515,469 $ 

 22,584,300 $ 

 68,831

Fair Value
Over
Carrying
Amount

 -

 -

 -

(1)  For further information on interest rates associated with financial assets and liabilities, including derivative instruments, refer to Note 26.  
(2)   Loans and deposits exclude deferred premiums, deferred revenue and allowances for credit losses, which are not financial instruments.

CWB Financial Group 2017 Annual Report

109

The methods and assumptions used to estimate the fair values of 
financial instruments are as follows:

•  Cash resources and securities are reported on the consolidated balance 
sheets at the fair value disclosed in Notes 4 and 5. Securities purchased 
under resale agreements are reported at the fair value as disclosed on 
the consolidated balance sheets. These values are based on quoted 
market prices, if available. Where a quoted market price is not readily 
available, other valuation techniques are based on observable market 
rates used to estimate fair value.

•  Fair value of loans reflects changes in the general level of interest 

rates that have occurred since the loans were originated and exclude 
the allowance for credit losses. For floating rate loans, fair value is 
assumed to be equal to book value as the interest rates on these 
loans automatically reprice to market. For all other loans, fair value is 
estimated by discounting the expected future cash flows of these loans 
at current market rates for loans with similar terms and risks.

•  With the exception of derivative financial instruments and acquisition 
contingent consideration, other assets and other liabilities reported 
on the consolidated balance sheets are either not considered financial 
instruments, or are assumed to approximate their carrying value due 
to their short-term nature.  Other assets and other liabilities which are 
not considered financial instruments include property and equipment, 
goodwill and other intangible assets, deferred tax asset, prepaid and 
deferred expenses, financing costs, deferred tax liability, deferred 
revenue and other items that are not financial instruments.

•  For derivative financial instruments where an active market does not 
exist, fair values are determined using valuation techniques that refer 
to observable market data, including discounted cash flow analysis, 
option pricing models and other valuation techniques commonly used 
by market participants.

•  For contingent consideration, included in other liabilities, where an 
active market does not exist, fair value is determined by estimating 
the expected value of the contingent consideration, taking into 
consideration the potential financial outcomes and their associated 
probabilities. 

•  Deposits with no stated maturity are assumed to be equal to their 
carrying values. The estimated fair values of fixed rate deposits are 
determined by discounting the contractual cash flows at current 
market rates for deposits of similar terms.

•  The fair values of debt are determined by reference to current market 

prices for debt with similar terms and risks.

Fair values are based on management’s best estimates based on market 
conditions and pricing policies at a certain point in time. The estimates 
are subjective and involve particular assumptions and matters of 
judgment and, as such, may not be reflective of future fair values.

110

CWB Financial Group 2017 Annual ReportFair Value Hierarchy

CWB categorizes its fair value measurements of financial instruments 
according to a three-level hierarchy. Level 1 fair value measurements 
reflect unadjusted quoted prices in active markets for identical assets and 
liabilities that CWB can access at the measurement date. Level 2 fair value 
measurements were estimated using observable inputs, including quoted 
market prices for similar assets or liabilities in active markets, quoted 
prices for identical or similar assets or liabilities in inactive markets, 

and model inputs that are either observable or can be corroborated by 
observable market data for substantially the full term of the assets or 
liabilities. Level 3 fair value measurements were determined using one or 
more inputs that are unobservable and significant to the fair value of the 
asset or liability. Unobservable inputs are used to measure fair value to 
the extent that observable inputs are not available at the measurement 
date.

As at October 31, 2017

Financial Assets

Cash resources

Securities

Loans

Derivative related

Total Financial Assets

Financial Liabilities

Deposits

Securities sold under repurchase agreements

Debt

Contingent consideration

Derivative related

Total Financial Liabilities

As at October 31, 2016

Financial Assets

Cash resources

Securities

Securities purchased under resale agreements

Loans

Derivative related

Total Financial Assets

Financial Liabilities

Deposits

Debt

Contingent consideration

Derivative related

Total Financial Liabilities

 -

 -

 -

 -

 -

 -

 -

 -

Fair Value

Level 1

Level 2

Level 3

Valuation Technique

$ 

521,796

$ 

 27,440 $ 

 494,356 $ 

 2,186,987

 23,649,806

 12,393

 285,998

 1,900,989

 -

 -

 -

 23,649,806

 12,393

 -

$  26,370,982

$ 

 313,438 $ 

 2,407,738 $   23,649,806

$  21,874,990

$ 

 - $ 

 21,874,990 $ 

 58,358

 1,437,516

 32,920

 35,381

 -

 -

 -

 -

 58,358

 1,437,516

 -

 32,920

 35,381

 -

$  23,439,165

$ 

 - $ 

 23,406,245 $ 

 32,920

Fair Value

Level 1

Level 2

Level 3

Valuation Technique

$ 

 920,056

$ 

 45,426 $ 

 874,630 $ 

 1,708,594

 163,318

 22,376,753

 10,370

 322,509

 1,386,085

 163,318

 -

 -

 -

 -

 22,376,753

 10,370

 -

$   25,179,091

$ 

 367,935 $ 

 2,434,403 $   22,376,753

$   21,281,835

$ 

 - $ 

 21,281,835 $ 

 1,271,036

 24,257

 7,172

 -

 -

 -

 1,271,036

 -

 7,172

 -

 -

 24,257

 -

$  22,584,300

$ 

 - $ 

 22,560,043 $ 

 24,257

CWB Financial Group 2017 Annual Report

111

b) Level 3 Financial Instruments Carried at Fair Value

The Level 3 financial liabilities measured at fair value on the consolidated 
balance sheet as at October 31, 2017 are related to the acquisition 
of CWB Maxium and the Trust Services strategic transaction (see 
Note 3). Contingent consideration related to a business sold in 2015 

was extinguished during 2016 with no payment required. Fair value 
is determined by estimating the expected value of the contingent 
consideration, taking into consideration the potential financial outcomes 
and their associated probabilities. 

The following table shows a reconciliation of the fair value measurements related to the Level 3 valued instruments:

Acquisitions

Balance at beginning of year

Business acquisition                                                                                                                                     

Acquisition-related fair value changes

Contingent consideration instalment payment

Dispositions

Balance at beginning of year

Trust Services strategic transaction

Extinguishment of contingent consideration 

Balance at End of Year

2017 

2016 

 (Note 3) 

$ 

  24,257 

$                       - 

                - 

             16,400 

      18,295 

               7,857 

     (10,132)

                          - 

     32,420 

            24,257 

                - 

                   650 

(Note 3)

           500 

                          - 

                - 

                 (650)

           500 

                          - 

$ 

  32,920 

$ 

        24,257 

28. FINANCIAL INSTRUMENTS - OFFSETTING

The following table provides a summary of financial assets and liabilities 
which are subject to enforceable master netting agreements and similar 
arrangements, as well as financial collateral received to mitigate credit 
exposures related to these financial instruments. The agreements do 

not meet the netting criteria required by IAS 32 Financial Instruments: 
Presentation as the right to set-off is only enforceable in the event of 
default or occurrence of other predetermined events.

As at October 31, 2017

Financial Assets

Derivative instruments

Financial Liabilities

Derivative instruments

As at October 31, 2016

Financial Assets

Derivative instruments

Financial Liabilities

Derivative instruments

Amounts not offset on the consolidated balance sheets

Gross amounts 
reported on the 
consolidated 
balance sheets

Impact of 
master netting 
agreements

Cash 
collateral(1)

Securities 
received as 

collateral(1)(2)

Net amount

 $ 

 $ 

12,393   $ 

 3,106   $ 

 6,670 

 $ 

 35,381   $ 

 3,106   $ 

30,914 

 $ 

 - 

 - 

 $ 

 $ 

 2,617 

 1,361 

Amounts not offset on the consolidated balance sheets      

Gross amounts 
reported on the 
consolidated 
balance sheets

Impact of 
master netting 
agreements

Cash 
collateral(1)

Securities 
received as 

collateral(1)(2)

Net amount

 $ 

 $ 

 10,370   $ 

 4,345   $ 

 5,730 

 $ 

 49 

 $ 

 246 

 7,172   $ 

 4,345   $ 

 2,121 

 $ 

 - 

 $ 

 706 

(1)   Financial collateral is reflected at fair value. The amount of financial instruments and cash collateral disclosed is limited to the net balance sheet exposure, and any over-collateralization is excluded from the table. 
(2)   Collateral received in the form of securities is not recognized on the consolidated balance sheets.

112

CWB Financial Group 2017 Annual Report 
29. RISK MANAGEMENT

As part of CWB’s risk management practices, the risks that are significant 
to the business are identified, monitored and controlled. The most 
significant risks include credit risk, market risk, capital risk and operational 
risk. The nature of these risks and how they are managed is provided in 
the Risk Management section of the MD&A.

As permitted by the IASB, certain of the risk management disclosure 
related to risks inherent with financial instruments is included in 

30. CAPITAL MANAGEMENT

Capital funds are managed in accordance with policies and plans that are 
regularly reviewed and approved by the Board of Directors or Board Risk 
Committee and take into account forecasted capital needs and markets. 
The goal is to maintain adequate regulatory capital to be considered 
well-capitalized, protect customer deposits and provide capacity for 
internally generated growth and strategic opportunities that do not 
otherwise require accessing the public capital markets, all while providing 
a satisfactory return for shareholders.

CWB has a share incentive plan that is provided to officers and employees 
who are in a position to impact the longer term financial success of 
CWB as measured by share price appreciation and dividend yield. Note 
19 to the consolidated financial statements details the number of shares 
under options outstanding, the weighted average exercise price and the 
amounts exercisable at year end.

Regulatory capital and capital ratios are calculated in accordance with 
the requirements of OSFI. Capital is managed and reported in accordance 
with the requirements of the Basel III Capital Adequacy Accord (Basel 
III) using the Standardized approach. OSFI requires banks to measure 
capital adequacy in accordance with instructions for determining risk-
adjusted capital and risk-weighted assets, including off-balance sheet 
commitments. Based on the deemed credit risk of each type of asset, 
a standardized weighting of 0% to 150% is assigned. As an example, 
a loan that is fully insured by the Canada Mortgage and Housing 
Corporation (CMHC) is applied a risk weighting of 0% as CWB’s risk of 
loss is nil, while uninsured commercial loans are assigned a risk weighting 
of 100% to reflect the higher level of risk associated with this type of 
asset. The ratio of regulatory capital to risk-weighted assets is calculated 
and compared to OSFI’s standards for Canadian financial institutions. 
Off-balance sheet assets, such as the notional amount of derivatives 
and some credit commitments, are included in the calculation of risk-
weighted assets and both the credit risk equivalent and the risk-weighted 
calculations are prescribed by OSFI.

Capital Structure and Regulatory Ratios

Regulatory Capital, Net of Deductions

Common equity Tier 1

Tier 1

Total

Capital Ratios

Common equity Tier 1

Tier 1

Total

Leverage Ratio

the MD&A. The relevant MD&A sections are identified by shading 
within boxes and the content forms an integral part of these audited 
consolidated financial statements.

Information on specific measures of risk, including the allowance for 
credit losses, derivative financial instruments, interest rate sensitivity, fair 
value of financial instruments and liability for unpaid claims are included 
elsewhere in these notes to the consolidated financial statements. 

The required minimum regulatory capital ratios for a bank using the 
Standardized approach for credit risk, including a 250 basis point capital 
conservation buffer, are 7.0% common equity Tier 1 (CET1), 8.5% Tier 
1 and 10.5% total capital. In addition, OSFI requires banks to maintain a 
minimum leverage ratio of 3%. The leverage ratio provides the ratio of 
Tier 1 capital to on-balance sheet and off-balance sheet exposures.

Basel III rules provide for transitional adjustments with certain aspects 
of the new rules phased in between 2013 and 2019. The only available 
transition allowance in the Basel III capital standards permitted by OSFI 
for Canadian banks relates to the multi-year phase out of non-qualifying 
capital instruments. The 2017 inclusion of non-qualifying capital 
instruments in regulatory capital under Basel III is capped at 50% (2016 – 
60%) of the balance of non-common equity instruments outstanding at 
January 1, 2013. At October 31, 2017 and 2016 there were no exclusions 
from regulatory capital relating to outstanding subordinated debentures.

In December 2016, CWB redeemed both the $105,000 senior deposit 
note held by CWB Capital Trust and all outstanding CWB Capital Trust 
Securities 1 (WesTS), which did not qualify as non-viability contingent 
capital (NVCC) under the Basel III regulatory capital requirements. Prior 
to the redemption, there was no exclusion from Tier 1 regulatory capital 
related to the WesTS. The redemption resulted in a $105,000 reduction 
in CWB’s Total regulatory capital and reduced both the Tier 1 and Total 
capital ratios by approximately 50 basis points (see Note 15).

In March 2017, CWB redeemed all $75,000 outstanding 5.571% 
subordinated debentures, which did not qualify as NVCC under the Basel 
III regulatory requirements. The redemption reduced the Total ratio by 
approximately 40 basis points. 

During the year, CWB complied with all internal and external capital 
requirements.

2017

2016

$ 

 2,009,530

$ 

 1,863,264

 2,274,727

 2,644,071

 2,233,364

 2,669,334

 9.5%

 10.8

 12.5
 8.3

 9.2%

 11.0

 13.1
 8.6

CWB Financial Group 2017 Annual Report

113

31. SUBSIDIARIES
As at October 31, 2017, CWB, either directly or indirectly through its subsidiaries, controls the following significant subsidiaries. 

Canadian Western Bank Subsidiaries(1)
(annexed in accordance with subsection 308 (3) of the Bank Act)

National Leasing Group Inc.

CWB Maxium Financial Inc.

Address of
Head Office

1525 Buffalo Place

Winnipeg, Manitoba

30 Vogell Road, Suite 1

Richmond Hill, Ontario

Carrying Value of
Voting Shares Owned
by the CWB(4)

 $ 134,458 

                       30,812 

CWB Wealth Management Ltd.(2)(3)

Suite 3000, 10303 Jasper Avenue

                       29,518 

Edmonton, Alberta

McLean & Partners Wealth Management Ltd.

801 10th Ave SW

Calgary, Alberta

Canadian Western Financial Ltd.

Suite 3000, 10303 Jasper Avenue

Edmonton, Alberta

CWB Insurance Solutions Ltd.

Suite 3000, 10303 Jasper Avenue

Edmonton, Alberta

Canadian Western Trust Company

Suite 3000, 10303 Jasper Avenue

                       19,136 

Edmonton, Alberta

Valiant Trust Company

Suite 3000, 10303 Jasper Avenue

                          8,080 

Edmonton, Alberta

Canadian Western Bank Leasing Inc.

Suite 3000, 10303 Jasper Avenue

                                 1 

Edmonton, Alberta

(1)   Unless otherwise noted, CWB, either directly or through its subsidiaries, owns 100% of the voting shares of each entity.
(2)  CWB owns 90.17% of the voting shares of CWB Wealth Management Ltd.
(3)  During fiscal 2017, Adroit Investment Management Ltd. amalgamated with CWB Wealth Management Ltd. and CWB transferred its controlling interest in McLean & Partners Wealth Management Ltd. (75.88% ownership) and  

Canadian Western Financial Ltd. (100% ownership) to CWB Wealth Management Ltd. CWB Insurance Solutions Ltd. is 100% owned by CWB Wealth Management Ltd.

(4)  The carrying value of voting shares is stated at the cost of CWB’s equity in the subsidiaries in thousands of dollars. 

114

CWB Financial Group 2017 Annual Report 
Shareholder Information

CWB Financial Group 
Corporate Headquarters
Suite 3000, 10303 Jasper Avenue NW 
CWB Place 
Edmonton, AB T5J 3X6 
Telephone: (780) 423-8888 
Fax: (780) 423-8897 
Website: cwb.com

Transfer Agent and Registrar
Computershare 
100 University Avenue, 8th Floor 
Toronto, ON M5J 2Y1 
Telephone: (416) 263-9200 
Toll-free: 1-800-564-6253 
Fax: (888) 453-0330 
Website: computershare.com

Stock Exchange Listings
The Toronto Stock Exchange (TSX) 
Common Shares: CWB 
Series 5 Preferred Shares: CWB.PR.B 
Series 7 Preferred Shares: CWB.PR.C

Shareholder Administration
Computershare serves as Transfer 
Agent and Registrar for the common 
shares and preferred shares of CWB. 

For dividend information, change in 
share registration or address, lost share 
certificates, tax forms or estate transfers, 
please write or call the Transfer Agent 
and Registrar, or inquire online at  
computershare.com.

Duplicated Communications
If you receive, but do not require, 
more than one mailing for the same 
ownership, please contact the Transfer 
Agent and Registrar to combine the 
accounts. 

Direct Deposit Services
Shareholders may choose to have cash 
dividends paid on CWB common and 
preferred shares deposited directly 
into accounts held at their financial 
institution. To arrange direct deposit 
service, please contact the Transfer 
Agent and Registrar. 

Eligible Dividend Designation 
CWB designates all common and 
preferred share dividends paid to 
Canadian residents as “eligible 
dividends”, as defined in the Income 
Tax Act (Canada), unless otherwise 
noted.

Dividend Reinvestment Plan 
CWB’s dividend reinvestment plan 
allows common and preferred 
shareholders to purchase additional 
common shares by reinvesting their 
cash dividend without incurring 
brokerage and commission fees. For 
information about participation in the 
plan, please contact the Transfer Agent 
and Registrar. 

Investor Relations
Shareholders, institutional investors 
or research analysts who would like 
additional financial information are 
asked to contact: 

Investor Relations Department

CWB Financial Group  
Suite 3000, 10303 Jasper Avenue NW 
CWB Place 
Edmonton, AB T5J 3X6 
Telephone: (800) 836-1886 
Fax: (780) 969-8326 
Email: investorrelations@cwbank.com

More comprehensive investor 
information - including supplemental 
financial reports, quarterly financial 
releases, corporate presentations, 
corporate fact sheets and frequently 
asked questions - is available in the 
Investor Relations section at cwb.com.

This 2017 Annual Report, along with 
our Annual Information Form, Notice 
of Annual Meeting of Shareholders 
and Proxy Circular, is available on our 
website, or will be available in due 
course. For additional printed copies 
of these reports, please contact the 
Investor Relations Department.

Filings are available on the Canadian 
Securities Administrators' website at 
sedar.com.

2018 Annual Meeting
The annual meeting of the common 
shareholders of Canadian Western 
Bank will be held in Edmonton, AB, on 
April 5, 2018 at The Fairmont Hotel 
Macdonald (Empire Ballroom) at 3:00 
p.m. MT (5:00 p.m. ET).

Corporate Secretary
Gail L. Harding, Q.C. 
Senior Vice President,  
Chief Legal Officer and 
Corporate Secretary 
CWB Financial Group 
Suite 3000, 10303 Jasper Avenue N.W. 
Edmonton, AB T5J 3X6 
Telephone: (780) 969-1525 
Fax: (780) 969-1503

Complaints or Concerns 
regarding Accounting, Internal 
Accounting Controls or 
Auditing Matters
Please contact either: 

Commercial and  
Retail Banking
Jeff Bowling 
Senior Vice President and  
Regional General Manager, Prairies

Blaine Forer 
Senior Vice President and 
Regional General Manager,  
British Columbia 

Lester Shore 
Senior Vice President and Regional 
General Manager, Northern Alberta 

Mario Furlan 
Senior Vice President,  
Real Estate and Specialized Lending

Keith Hughes 
Senior Vice President, 
Business and Personal Banking

National Leasing 
Tom Pundyk  
President and Chief Executive Officer

CWB Optimum Mortgage 
Rejean Roberge  
Vice President

Canadian Western Trust
Matt Colpitts 
Vice President and General Manager

CWB Wealth Management
David Schaffner 
President and 
Chief Executive Officer

McLean & Partners  
Wealth Management
Kevin Dehod 
President and 
Chief Executive Officer

CWB Maxium Financial
Paul McLean 
Chief Executive Officer 

Daryl MacLellan 
President

Ombudsman
Michael Novak

Carolyn J. Graham 
Executive Vice President and Chief 
Financial Officer 
CWB Financial Group 
Telephone: (780) 423-8854 
Fax: (780) 423-8899 
Email: carolyn.graham@cwbank.com

or

Robert A. Manning 
Chairman of the Audit Committee 
c/o 210 – 5324 Calgary Trail 
Edmonton, AB T6H 4J8 
Telephone: (780) 438-2626 
Fax: (780) 438-2632 
Email: rmanning@shawbiz.ca 

SENIOR OFFICERS
Executive Officers
Chris H. Fowler 
President and Chief Executive Officer

Carolyn J. Graham, FCPA, FCA 
Executive Vice President and 
Chief Financial Officer

Kelly S. Blackett  
Executive Vice President, Human 
Resources and Corporate 
Communications

Glen Eastwood 
Executive Vice President, Business 
Transformation

Darrell Jones 
Executive Vice President, and  
Chief Information Officer

Stephen Murphy 
Executive Vice President, Banking

H. Bogac (Bogie) Ozdemir 
Executive Vice President and 
Chief Risk Officer

Senior Corporate Officers 
Niall Boles 
Senior Vice President and Treasurer 

David L. Thompson 
Senior Vice President, 
Credit Risk Management

Gail L. Harding, Q.C. 
Senior Vice President, 
Chief Legal Officer and  
Corporate Secretary

Allen D. Stephen, CPA, CA 
Vice President and 
Chief Accountant

CWB Financial Group 2017 Annual Report

115

Locations

Canadian Western Bank 
Regional Offices
British Columbia 
2200, 666 Burrard Street 
Vancouver 
(604) 669-0081
Blaine Forer

Northern Alberta 
3000, 10303 Jasper Avenue NW  
Edmonton 
(780) 423-8888
Lester Shore

Calgary Northeast 
2810 - 32 Avenue NE 
(403) 250-8838
June Lavigueur

West Broadway 
110, 1333 West Broadway 
(604) 730-8818 
Lawrence Robinson

Calgary South Trail Crossing 
300, 5222 - 130 Avenue SE 
(403) 257-8235
Nancy Matheos

Abbotsford 
100, 2548 Clearbrook Road 
(604) 855-4941
Hugh Ellis

Broker Buying Centre 
285, 2880 Glenmore Trail SE 
(403) 720-8960
David Miller

Coquitlam 
310, 101 Schoolhouse Street 
(604) 540-8829
Dave McGregor

Prairies 
606 - 4 Street SW 
Calgary 
(403) 262-8700
Jeff Bowling

Real Estate and  
Specialized Lending 
2200, 666 Burrard Street 
Vancouver 
(604) 443-5118
Mario Furlan

Equipment Financing 
3000, 10303 Jasper Avenue NW 
Edmonton 
(780) 441-3770
Kirby Hill

BRANCHES 
Alberta
Edmonton 
Edmonton Main  
100, 12230 Jasper Avenue NW 
(780) 424-4846 
Andy McPherson

103 Street 
10303 Jasper Avenue NW 
(780) 423-8801
Bruce Young

Old Strathcona 
7933 - 104 Street NW 
(780) 433-4286
Donna Austin

South Edmonton Common 
2142 - 99 Street NW 
(780) 988-8607
Robert Ovics

West Point 
17603 - 100 Avenue NW 
(780) 484-7407
David Hardy

Calgary 
Calgary Main 
606 - 4 Street SW 
(403) 262-8700
Dean Proctor

Calgary Chinook 
6606 Macleod Trail SW 
(403) 252-2299 
Rick Vandergraaf

Calgary Foothills 
6127 Barlow Trail SE 
(403) 269-9882
Dustin Jones

116

Calgary Westjet  
Banking Centre 
22 Aerial Place NW 
Westjet Campus 
(403) 452-5869

Grande Prairie 
11226 - 100 Avenue 
(780) 831-1888
Todd Kramer

Leduc 
5407 Discovery Way 
(780) 986-9858 
Surinder Gakhal

Lethbridge 
744 - 4 Avenue S 
(403) 328-9199
Daryn Wenaas

Courtenay 
200, 470 Puntledge Road 
(250) 334-8888 
Jean-Marc Jaquier

Cranbrook 
202, 828 Baker Street 
(250) 426-1140
Mike Eckersley

Kamloops  
101, 1211 Summit Drive 
(250) 828-1070
Romi Arora

Kelowna 
Kelowna 
1674 Bertram Street 
(250) 862-8008
Bob Brown

Medicine Hat 
101, 2810 - 13 Avenue SE 
(403) 527-7321
Daniel Kitching

Kelowna Industrial 
101, 1505 Harvey Avenue 
(250) 860-0088
Jim Kruiper

Red Deer 
4822 - 51 Avenue 
(403) 341-4000
Don Odell

Sherwood Park 
251 Palisades Way 
(780) 449-6699
Arden Vos

St. Albert 
300 - 700 St. Albert Trail 
(780) 458-4001
Blair Zahara

British Columbia
Vancouver 
Kitsilano 
3190 West Broadway 
(604) 732-4262 
Demetra Papaspyros

Park Place 
100, 666 Burrard Street 
(604) 688-8711
Brian Korpan

Vancouver Real Estate  
2200, 666 Burrard Street 
(604) 669-0081
Jennifer Drury

Langley 
100, 19915 - 64 Avenue 
(604) 539-5088
Craig Martin

Nanaimo 
101, 6475 Metral Drive 
(250) 390-0088
Kevin Wilson

Prince George  
300 Victoria Street 
(250) 612-0123 
Derek Dougherty

Richmond 
4991 No. 3 Road 
(604) 238-2800
Dean Chan

Surrey 
Panorama Ridge 
103, 15230 Highway 10 
(604) 575-3783
Scott Bearss

Strawberry Hill 
1, 7548 - 120 Street 
(604) 591-1898
Dylan Watson

Victoria 
1201 Douglas Street 
(250) 383-1206 
Mary Ellen Echle

CWB Optimum Mortgage
Edmonton 
#1010, 10303 Jasper Avenue NW 
(780) 423-9748 
Toll-free: 1-866-441-3775 
optimummortgage.ca 
(Representation across Western 
Canada, Ontario, and Atlantic 
Canada)

CWB Maxium Financial 
Richmond Hill

30 Vogell Road #1 
(905) 780-6150 
cwbmaxium.com

CWB Franchise Finance 
Missassauga

Suite E200 6860 Century Avenue 
(289) 998-0284 
cwbfranchise.com

CWB Wealth 
Management
Edmonton

3000, 10303 Jasper Avenue NW 
(855) 292-9655 
cwbwealth.com

McLean & Partners 
Wealth Management
Calgary 
801 - 10 Avenue SW 
(403) 234-0005 
Toll-free: 1-888-665-0005
mcleanpartners.com

Canadian Western  
Financial 
Edmonton 
3000, 10303 Jasper Avenue NW 
(780) 423-8888 
canadianwesternfinancial.com

Saskatchewan
Lloydminster 
2909 - 50 Avenue 
(306) 825-8410
Alan Wells 

Regina  
1866 Hamilton Street 
Hill Tower III 
(306) 757-8888
Kelly Dennis

Saskatoon  
Saskatoon City Centre 
244 - 2 Avenue South 
(306) 477-8888
Kelly Walker

Saskatoon North Landing 
101, 2803 Faithfull Avenue 
(306) 244-8008
Byron Eberle

Yorkton 
5, 259 Hamilton Road 
(306) 782-1002
Kelly Price

Manitoba
Winnipeg 
Winnipeg Downtown 
230 Portage Avenue 
(204) 956-4669
Mike McAulay

Winnipeg Kenaston 
125 Nature Park Way 
(204) 452-0939
Chris Voogt

National Leasing Group 
Winnipeg 
1525 Buffalo Place 
(204) 954-9000 
Toll-free: 1-800-882-0560 
nationalleasing.com 
(Representation across all 
provinces and territories in 
Canada)

Motive Financial 
Edmonton 
3000, 10303 Jasper Avenue NW 
(780) 441-2249 
Toll-free: 1-877-441-2249
motivefinancial.com

Canadian Western Trust 
Toll-free: 1-800-663-1124 
cwt.ca

Vancouver 
600, 750 Cambie Street 
(604) 685-2081

CWB Financial Group 2017 Annual Reportcwb.com