Quarterlytics / Industrials / Business Equipment & Supplies / Cardtronics Inc.

Cardtronics Inc.

catm · NASDAQ Industrials
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Sector Industrials
Industry Business Equipment & Supplies
Employees 1001-5000
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FY2019 Annual Report · Cardtronics Inc.
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Table of Contents

(Mark One)

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 
FORM 10-K  

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2019 

or 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 
1934
For the transition period from____ to____

Commission file number: 001-37820 
Cardtronics plc 

(Exact name of registrant as specified in its charter)

England and Wales
(State or other jurisdiction of

incorporation or organization)

2050 West Sam Houston Parkway South, Suite 1300

Houston Texas

(Address of principal executive offices)

98-1304627
(I.R.S. Employer

Identification No.)

77042
(Zip Code)

Registrant’s telephone number, including area code: (832) 308-4000 

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol(s)

Name of each exchange on which registered

Ordinary Shares, nominal value $0.01 per share

CATM

The NASDAQ Stock Market LLC

Securities registered pursuant to section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes 

 No 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act. Yes 

 No 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 
during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements 
for the past 90 days. Yes 

 No 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of 

Regulation S-T during the preceding twelve months (or for such shorter period that the registrant was required to submit such files). Yes 

 No 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an 
emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company," and "emerging growth company" in 
Rule 12b-2 of the Exchange Act.

Large accelerated filer

Smaller reporting company

Accelerated filer

 Non-accelerated filer

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new 

or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes 

 No 

Aggregate market value of common shares held by non-affiliates as June 28, 2019, the last business day of the registrant’s most recently completed second 

fiscal quarter, based on the reported last sale price of common shares on that date: $1,247,016,838.

Number of shares outstanding as of February 27, 2020:  44,914,118  Ordinary Shares, nominal value $0.01 per share.

Portions of our definitive proxy statement for the 2020 Annual Meeting of Shareholders, which will be filed with the Securities and Exchange Commission within 
120 days of December 31, 2019, are incorporated by reference into Part III of this Annual Report on Form 10-K.

DOCUMENTS INCORPORATED BY REFERENCE

 
 
 
 
Table of Contents

CARDTRONICS PLC

TABLE OF CONTENTS

Cautionary Statement Regarding Forward-Looking Statements 

PART I 

Item 1. 

Item 1A. 

Item 1B. 

Item 2. 

Item 3. 

Item 4. 

PART II 

Item 5. 

Item 6. 

Item 7. 

Item 7A. 

Item 8. 

Item 9. 

Item 9A. 

Item 9B. 

PART III 

Item 10. 

Item 11. 

Item 12. 
Item 13. 

Item 14. 

PART IV 

Item 15. 

Item 16. 

Signatures 

Business

Risk Factors

Unresolved Staff Comments

Properties

Legal Proceedings

Mine Safety Disclosures

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 
Securities

Selected Financial Data

Management’s Discussion and Analysis of Financial Condition and Results of Operations

Quantitative and Qualitative Disclosures About Market Risk

Financial Statements and Supplementary Data

Changes in and Disagreements With Accountants on Accounting and Financial Disclosure

Controls and Procedures

Other Information

Directors, Executive Officers and Corporate Governance

Executive Compensation

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Certain Relationships and Related Transactions, and Director Independence

Principal Accounting Fees and Services

Exhibits and Financial Statement Schedules

Form 10-K Summary

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133

133

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134

139

When we refer to “us,” “we,” “our,” “ours,” “the Company,” or “Cardtronics,” we are describing Cardtronics plc and/or our 
subsidiaries, unless the context indicates otherwise.

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CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

This Annual Report on Form 10-K for the year ended December 31, 2019 (this “2019 Form 10-K”) contains certain forward-
looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, and are intended to be covered by 
the safe harbor provisions thereof. Forward-looking statements can be identified by words such as “project,” “believe,” “estimate,” 
“expect,” “future,” “anticipate,” “intend,” “contemplate,” “foresee,” “would,” “could,” “plan,” and similar expressions that are 
intended to identify forward-looking statements, which are generally not historical in nature. These forward-looking statements 
are based on management’s current expectations and beliefs concerning future developments and their potential effect on the 
Company. While management believes that these forward-looking statements are reasonable as and when made, there can be no 
assurance  that  future  developments  affecting  the  Company  will  be  those  that  are  anticipated. All  comments  concerning  the 
Company’s expectations for future revenues and operating results are based on its estimates for its existing operations and do not 
include the potential impact of any future acquisitions. The Company’s forward-looking statements involve significant risks and 
uncertainties (some of which are beyond its control) and assumptions that could cause actual results to differ materially from its 
historical experience and present expectations or projections. Known material factors that could cause actual results to differ 
materially from those in the forward-looking statements include:

• 

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the Company’s financial outlook and the financial outlook of the automated teller machines and multi-function financial 
services kiosks (collectively, “ATMs”) industry and the continued usage of cash by consumers at rates near historical 
patterns;
the Company’s ability to respond to recent and future network and regulatory changes;
the Company’s ability to manage cybersecurity risks and protect against cyber-attacks and manage and prevent cyber 
incidents, data breaches or losses, or other business disruptions;
the Company’s ability to respond to changes implemented by networks and how they determine interchange, scheduled 
and potential reductions in the amount of net interchange that it receives from global and regional debit networks due to 
pricing changes implemented by those networks as well as changes in how issuers route their ATM transactions over 
those networks;
the Company’s ability to renew its existing merchant relationships on comparable or improved economic terms and add 
new merchants;
changes in interest rates and foreign currency rates;
the  Company’s  ability  to  successfully  manage  its  existing  international  operations  and  to  continue  to  expand 
internationally;
the Company’s ability to manage concentration risks with and changes in the mix of key customers, merchants, vendors, 
and service providers;
the Company’s ability to prevent thefts of cash and maintain adequate insurance;
the Company’s ability to provide new ATM solutions to retailers and financial institutions including the demand for any 
such new ATM solutions as well as its ability to place additional banks’ brands on ATMs currently deployed;
the Company’s ATM vault cash rental needs, including potential liquidity issues with its vault cash providers and its 
ability to continue to secure vault cash rental agreements in the future and once secured, on reasonable economic terms;
the  Company’s  ability  to  manage  the  risks  associated  with  its  third-party  service  providers  failing  to  perform  their 
contractual obligations;
the Company’s ability to renew its existing third-party service provider relationships on comparable or improved economic 
terms;
the Company’s ability to successfully implement and evolve its corporate strategy;
the Company’s ability to compete successfully with new and existing competitors;
the Company’s ability to meet the service levels required by its service level agreements with its customers;
the additional risks the Company is exposed to in its United Kingdom (“U.K.”) armored transport business;
the Company’s ability to pursue, complete, and successfully integrate acquisitions, strategic alliances, or joint ventures;
the impact of changes in laws, including tax laws that could adversely affect the Company’s business and profitability;
the impact of, or uncertainty related to, the U.K.’s exit from the European Union, including any material adverse effect 
on the tax, tax treaty, currency, operational, legal, human, and regulatory regime and macro-economic environment to 
which it will be subject to as a U.K. company;
the  Company’s  ability  to  adequately  maintain  and  upgrade  its ATM  fleet  to  address  changes  in  industry  standards, 
regulations and consumer behavior patterns;
the Company’s ability to retain its key employees and maintain good relations with its employees; and
the Company’s ability to manage the fluctuation of its operating results, including as a result of the foregoing and other 
risk factors included in the Company's Annual Report on Form 10-K for the year ended December 31, 2019.

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For additional information regarding known material factors  that could cause  the Company’s  actual results to differ from its 
projected results, see Part I. Item 1A. Risk Factors in this 2019 Form 10-K. Readers are cautioned not to place undue reliance on 
forward-looking statements contained in this document, which speak only as of the date of this 2019 Form 10-K. Except as required 
by applicable law, the Company undertakes no obligation to update or revise any forward-looking statements publicly after the 
date they are made, whether as a result of new information, future events, or otherwise.

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PART I

ITEM 1. BUSINESS

Overview

Cardtronics plc provides convenient automated consumer financial services through its global network of automated teller 
machines and multi-function financial services kiosks (collectively referred to as “ATMs”). As of December 31, 2019, we were 
the world’s largest ATM owner/operator, providing various services to approximately 285,000 ATMs globally.

During 2019, approximately 64% of our revenues were derived from our operations in North America (including our ATM 
operations in the U.S., Canada, and Mexico), approximately 29% of our revenues were derived from our operations in Europe and 
Africa (including our ATM operations in the U.K., Ireland, Germany, Spain, and South Africa), and approximately 7% of our 
revenues were derived from our operations in Australia and New Zealand.  As of December 31, 2019, we owned and operated 
approximately  74,000 ATMs,  many  located  in  well-known  retail  locations  across  our  markets. These  company-owned ATMs 
accounted for approximately 87% of our total ATM operating revenues during 2019.

Also  included  within  our  network  as  of  December 31,  2019  were  approximately  198,000 ATMs  to  which  we  provided 
processing services or various forms of managed services solutions. Under a managed services arrangement, retailers, financial 
institutions,  and ATM  distributors  rely  on  us  to  handle  some  or  all  of  the  operational  aspects  associated  with  operating  and 
maintaining ATMs, typically in exchange for a monthly service fee, a fee per transaction, a fee per service provided, or a combination 
of these fees. 

We provide various ATM-based financial services at retail locations and other high-traffic locations, such as shopping malls, 
airports, train stations, and casinos. In doing so, we provide our retail partners with a compelling automated financial services 
solution that helps attract and retain customers. We also partner with financial institutions and other providers of consumer financial 
services to enable convenient and fee-free access to our ATMs via our surcharge-free solutions. Finally, we provide managed 
service ATM solutions for retailers and financial institutions with a complete range of service offerings related to ATMs, including 
electronic funds transfer (“EFT”) transaction processing services, along with many other ATM-related services, depending on the 
needs of the customer.

We  generally  operate ATMs  under  three  arrangement  types  with  our  retail  partners:  Company-owned ATM  placements, 
merchant-owned ATM placements, and managed services (which includes transaction processing services). Under Company-
owned arrangements, we provide the physical ATM and are typically responsible for all aspects of the ATM’s operations, including 
transaction  processing,  managing  cash  and  cash  delivery,  supplies,  and  telecommunications,  as  well  as  routine  and  technical 
maintenance. Under merchant-owned arrangements, the retail merchant, financial institution or an independent distributor owns 
the ATM and is usually responsible for providing cash and performing simple maintenance tasks, while we generally provide more 
complex maintenance services, transaction processing, and connection to the EFT networks. We also offer various forms of managed 
services depending on the needs of our customers. Each managed service arrangement is a customized ATM management solution 
that can include any combination of the following services: monitoring, maintenance, cash management, cash delivery, customer 
service, transaction processing, and other types of related services. As of December 31, 2019, approximately 26% of our ATMs 
operated were Company-owned, and approximately 74% of our ATMs were merchant-owned or operated under a managed services 
solution. Each of the arrangement types described above are attractive to us and we plan to continue growing our revenues under 
each arrangement type.

In addition to our retail merchant relationships, we also partner with leading financial institutions to brand selected ATMs 
within our network, including but not limited to BBVA Compass Bancshares, Inc. (“BBVA”), Citibank, N.A. (“Citibank”), Citizens 
Financial Group, Inc. (“Citizens”), Cullen/Frost Bankers, Inc. (“Cullen/Frost”), Discover Bank (“Discover”), PNC Bank, N.A. 
(“PNC  Bank”),  Santander  Bank,  N.A.  (“Santander”), TD  Bank,  N.A.  (“TD  Bank”),  United  Services Automobile Association 
("USAA") in the U.S.; BMO Bank of Montreal (“BMO”), the Bank of Nova Scotia (“Scotiabank”), Canadian Imperial Bank 
Commerce (“CIBC”), and TD Bank in Canada; the Bank of Queensland Limited (“BOQ”) and HSBC Holdings plc (“HSBC”) in 
Australia; and Capitec Bank ("Capitec"), Mercantile Bank ("Mercantile") and Old Mutual ("Old Mutual") in South Africa. In 
Mexico, we partner with Scotiabank and Banco Multiva by putting their brands on our ATMs in exchange for certain services 
provided  by  them. As  of  December 31,  2019,  approximately  21,000  of  our ATMs  were  under  a  bank-branding  contract  with 
approximately 500 financial institutions to place their logos on the ATMs and to provide convenient surcharge-free access for their 
banking customers.  We also provide managed service offerings for financial institutions, which generally include full outsourcing 
of a portion or all of the financial institution's ATMs.

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We also own and operate the Allpoint network (“Allpoint”), the largest surcharge-free ATM network (based on the number 
of participating ATMs). Allpoint, with approximately 58,000 participating ATMs, provides surcharge-free ATM access to nearly 
1,200 participating credit unions, banks, digital banks, financial technology companies, and stored-value debit card issuers that 
are principally located in North America. For participants, Allpoint provides scale, density, and convenience of surcharge-free 
ATMs that surpasses the largest banks in the U.S. In exchange, Allpoint earns a fixed monthly fee per cardholder and/or a fixed 
fee per transaction that is paid by participants. Allpoint includes a majority of our Company’s ATMs in the U.S., and certain ATMs 
in the U.K., Canada, Mexico, and Australia. Allpoint also provides services to organizations that manage stored-value debit card 
programs on behalf of corporate entities and governmental agencies, including general-purpose, payroll, and electronic benefits 
transfer (“EBT”) cards. Under these programs, the issuing organizations pay us a fee per issued stored-value debit card or per 
transaction in return for allowing the users of those cards surcharge-free access to Allpoint’s ATM network.

Our revenues are generally recurring in nature and historically have been mainly derived from convenience transaction fees, 
which are paid by cardholders, as well as other transaction-based fees, including interchange fees, which are paid by the cardholder’s 
financial institution or card issuer for the use of the ATMs serving their customers and connectivity to the applicable EFT network 
that transmits data between the ATM and the cardholder’s financial institution. Other revenue sources include: (i) fees from financial 
institutions that participate in Allpoint, (ii) fees for bank-branding ATMs and providing financial institution cardholders with 
surcharge-free access, (iii) revenues earned by providing managed services (including transaction processing services) solutions 
to retailers and financial institutions, (iv) fees earned from foreign currency exchange transactions at the ATM, known as dynamic 
currency conversion (“DCC”), and (v) revenues from the sale of ATMs and ATM-related equipment and other ancillary services.

Our Strategy

Our strategy is to leverage the expertise, scale, and network we have built in our largest markets and to continue to expand 
in those markets. We believe there are significant growth opportunities for our business as the consumer financial services industry 
transforms with new consumer payment options, changes in consumer payments behavior and the evolution of traditional retail 
banking. These dynamics and trends have caused banks to continue to reduce their physical branch locations across the markets 
in which we operate, making our ATMs more attractive as digital-to-physical solutions for the customers of both traditional banks 
and  new  emerging  consumer  financial  services  companies.  With  our  significant  network  of ATM  locations,  comprehensive 
solutions, extensive expertise, and operating history, we believe we can provide value to consumer financial services organizations 
of all sizes and grow our revenues and profits.

We plan to drive additional transactions at our existing ATMs by making them increasingly attractive to use by banks and 
their customers by promoting the convenience of our network and offering additional services and capabilities. We also intend to 
expand our capabilities and service offerings to financial institutions and digital financial service providers, with whom we are 
seeing increasing demand for outsourcing of ATM-related services, including, in some cases, management of in-branch ATMs. 
Additional demand for our products and services is, in part, being driven by banks reducing the number of physical branches they 
operate and bank initiatives to lower their operating and capital costs. Furthermore, many start-up or challenger banks and providers 
of consumer financial services are increasingly valuing our convenient ATM network to provide physical cash-related services to 
their customers. Additionally, we seek to deploy additional products and services that will further incentivize consumers to utilize 
our network of ATMs. We also plan to continue partnering with leading financial institutions and retailers to expand our network 
of conveniently located ATMs.  In the future, we may seek to diversify our revenues beyond the services provided by our ATMs. 
We seek to capitalize on opportunities to expand our operations through the following efforts:

Expand our relationships with leading financial institutions. Through our extensive network of ATMs as well as our diverse 
product and service offerings, we believe we can provide financial institution customers with convenient solutions to fulfill their 
growing ATM and automated consumer financial services requirements. Services currently offered to financial institutions include 
bank-branding, deposit solutions, surcharge-free access provided to their cardholders, managed services for their ATM portfolios 
and on-screen marketing and content management. Our EFT transaction processing platforms enable us to provide customized 
control over the content of the information appearing on the screens of our ATMs and ATMs we process for financial institutions, 
which increases the types of products and services we are able to offer to financial institutions. We also plan to continue growing 
the number of ATMs and financial institutions participating in our Allpoint network, which drives higher transaction volumes and 
profitability on our existing ATMs and increases our value to the retailers where our ATMs are located through increased foot 
traffic at their stores. We are seeing increasing demand from financial institutions for the outsourcing of ATM-related services, as 
recent industry trends have caused many banks to reduce their physical footprints and transform their existing branches to focus 
less on human tellers and increasingly utilize automation, through ATMs and other digital channels, for serving their customers.

Work with non-traditional financial institutions and card issuers to further leverage our extensive ATM network. We believe 
there are opportunities to develop or expand relationships with non-traditional financial institutions and card issuers, such as 
reloadable stored-value debit card issuers, digital-only balances held by consumers, and alternative payment networks, which are 
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seeking an extensive and convenient ATM network to complement their card offerings and electronic-based accounts. Additionally, 
we believe that many of the stored-value debit card issuers in the U.S. can benefit by providing their cardholders with access to 
our ATM network on a discounted or free-to-use basis. For example, through our Allpoint network, we have sold access to our 
ATM network to issuers of stored-value debit cards to provide their cardholders with convenient, surcharge-free access to cash. 
Additionally, challenger digital banks and providers of consumer financial services that lack a physical branch or ATM network 
of their own have partnered with us to provide their customers with convenient and free access to ATM services.

Increase transaction levels at our existing locations. We believe there are opportunities to increase the number of transactions 
that are occurring today at our existing ATM locations. On average, only a small fraction of the individuals that enter our retail 
customers’ locations utilize our ATMs. In addition to our existing initiatives that tend to drive additional transaction volumes to 
our ATMs, such as bank-branding and network-branding, we have developed and are continuing to develop new initiatives to drive 
incremental transactions to our existing ATM locations. We also operate and continue to develop programs to steer cardholders of 
our existing financial institution partners and members of our Allpoint network to visit our ATMs in convenient retail locations. 
These programs may include incentives to cardholders, such as coupons and rewards, that influence customers to visit our ATMs 
within our existing retail footprint. We also continue to invest in data analytics to better understand the usage patterns of our ATMs 
to help us identify opportunities for growth. We also include growth in transaction volumes as an incentive compensation metric 
for our relationship managers to help drive discussions with our existing financial institution partners to implement programs to 
drive their customers toward our ATMs. While we are in various stages of developing and implementing many of these programs, 
we believe that these programs, when properly structured, benefit multiple constituents, (i.e., retailers, financial institutions, and 
cardholders), in addition to driving increased transaction volumes to our ATMs, creating a synergistic network.

Increase our number of deployed ATMs with existing and new merchant relationships. Certain of our retail customers continue 
to  expand  the  number  of  active  store  locations  they  operate,  either  through  acquisitions  or  through  new  store  openings,  thus 
providing us with additional ATM deployment opportunities. Additionally, we seek opportunities to deploy ATMs with new retailers, 
including retailers that currently do not have ATMs, as well as those that have existing ATM programs, but that are looking for a 
new ATM provider. We believe our expertise, broad geographic footprint, strong record of customer service, and significant scale 
positions us to successfully market to and enter into long-term contracts with additional leading merchants.

Develop and provide additional services at our existing ATMs. The majority of our ATMs in service currently offer only cash 
dispensing and other simple transactions, such as balance inquiries. We believe that there are opportunities to offer additional 
automated consumer financial services at our ATMs, such as cash and check deposit, cardless cash access, and other products 
which could provide a compelling and cost-effective solution for financial institutions and stored-value debit card issuers looking 
to provide convenient and broader financial services to their customers at well-known retail locations. During 2019, we installed 
nearly one thousand deposit-taking ATMs in select markets throughout the United States and reached agreements with several 
financial institutions to provide their customers with access to these deposit-taking ATMs. We also allow advertisers to place their 
messages on our ATMs equipped with on-screen advertising software in the U.S., Canada, and the U.K. Offering additional services 
at our ATMs, such as advertising or cardless cash access, allows us to create new revenue streams from assets that have already 
been deployed in addition to providing value to our customers through beneficial offers and convenient services. We are focused 
on developing additional products and services that can be delivered through our existing ATM network.

Pursue additional managed services opportunities. Over the last several years, we expanded the number of ATMs that are 
operated under managed services arrangements. Under these arrangements, retailers and financial institutions generally pay us a 
fixed management fee per ATM and/or a fixed fee per transaction in exchange for handling some or all of the operational aspects 
associated with operating and maintaining their own ATMs. Surcharge and interchange fees under these arrangements are generally 
earned by the retailer or the financial institution rather than by us. As a result, in this arrangement type, our revenues are partially 
protected from fluctuations in transaction levels of these ATMs and changes in network interchange rates. We continue to pursue 
additional managed services opportunities with leading merchants and financial institutions in the markets in which we operate.

Additionally, we may grow in other markets and potentially expand into new international markets over time in order to 
enhance our position as a leading global provider of automated consumer financial services. For additional information related to 
items that may impact our strategy, see Part II. Item 7. Management’s Discussion and Analysis of Financial Condition and Results 
of Operations - Developing Trends and Recent Events.

Our Products and Services

Under our Company-owned arrangement type, we typically provide all of the services required to operate ATMs, which include 
monitoring, maintenance, cash management, customer service, and transaction processing. We believe our customers, including 
our retail and financial institution customers, value our high level of service, industry expertise, and established operating history. 
In connection with the operation of our ATMs under our traditional ATM services model, we earn revenue on a per transaction 
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basis from the surcharge fees charged to cardholders for the convenience of using our ATMs and from interchange fees charged 
to cardholders’ financial institutions for processing the transactions conducted on our ATMs. As further described below, we also 
earn revenues on these ATMs from branding with certain financial institutions and from our surcharge-free network, Allpoint. The 
Company-owned arrangement currently accounts for approximately 87% of our total ATM operating revenues.

Under our merchant-owned arrangement type, we typically provide transaction processing services, certain customer support 
functions, and settlement services. We generally earn interchange revenue on a per transaction basis in this arrangement. In some 
cases, the surcharge is earned completely by the merchant, in which case our revenues are derived solely from interchange revenues. 
In other arrangements, we also share a portion of the surcharge revenues.

For ATMs under managed services arrangements (including transaction processing arrangements), we typically receive a fixed 
monthly management fee and/or a fixed fee per transaction in return for providing the agreed-upon service or suite of services. 
We do not generally receive surcharge and interchange fees in these arrangements, but rather those amounts are earned by our 
customer.

We also earn revenues from other services at our ATMs, such as DCC fees, on-screen advertising, and other transaction-based 

fees across our various arrangement types.

The following table summarizes the number of ATMs under our various arrangement types as of December 31, 2019:

Number of ATMs at period end

Percentage of Total ATMs

Percentage of ATM Operating Revenue

ATM Operations

Merchant -
Owned, 
Managed 
Services 
and 
Processing

Total

Company -
Owned

74,482

212,291

286,773

26%

87%

74%

13%

100%

100%

We have found that the primary factor affecting transaction volumes at a given ATM is its location. Therefore, our strategy 
in deploying ATMs, particularly those placed under Company-owned arrangements, is to identify and deploy ATMs at locations 
that provide high visibility and high retail transaction volume. Our experience has demonstrated that the following locations often 
meet these criteria: convenience stores, gas stations, grocery stores, drug stores, transportation hubs (e.g., airports and train stations), 
casinos, and other major regional and national retail outlets.

We have entered into multi-year agreements with many well-known merchant retailers, including Bi-Lo Holdings, LLC, Circle 
K Procurement and Brands Limited (“Couche-Tard”), Cumberland Farms, Inc., CVS Caremark Corporation (“CVS”), HEB Grocery 
Company, L.P., The Kroger Co., The Pantry, Inc., Rite Aid Corporation, Safeway, Inc., Speedway LLC (“Speedway”), Target 
Corporation, and Walgreens Boots Alliance, Inc. (“Walgreens”) in the U.S., BP p.l.c., BT Group plc, Co-operative Food (“Co-op 
Food”), Martin McColl Ltd., Royal Dutch Shell plc, Southern Railway Ltd., Tates Ltd., Waitrose Ltd., and Welcome Break Holdings 
Ltd. in the U.K.; 7-Eleven, Inc. in Canada and Australia as well as Coles Supermarket Australia Pty Ltd. in Australia; Massmart 
Holdings Ltd. and Shoprite Holdings Ltd. in South Africa; and Total in Germany.

We generally operate our ATMs under multi-year contracts that provide a recurring and stable source of revenue and typically 
have an initial term of approximately five years. For the year ended December 31, 2019, the Company’s top five merchant customers 
were Co-op Food, Couche-Tard, CVS, Speedway, and Walgreens. No individual customer accounted for more than 6% of the 
Company’s total revenue in 2019. Together these merchant customers accounted for approximately 22% of our total revenues and 
had a weighted average remaining life of approximately 3.5 years. For additional information related to the risks associated with 
our customer mix, see Item 1A. Risk Factors - We derive a substantial portion of our revenue from ATMs placed with a small 
number of merchants. The expiration, termination or renegotiation of any of these contracts with our top merchants, or if one or 
more of our top merchants were to cease doing business with us, or substantially reduce their dealings with us, could cause our 
revenues to decline significantly and our business, financial condition and results of operations could be adversely impacted.

Additionally, we enter into arrangements with financial institutions to brand selected Company-owned ATMs with their logos. 
These bank-branding arrangements allow a financial institution to expand its geographic presence for less than the cost of building 
a branch location or placing one of its own ATMs at a new location and can also rapidly increase the bank's number of branded 

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ATM sites and improve its competitive position. Under these arrangements, the financial institution’s customers have access to 
use the bank-branded ATMs without paying a surcharge fee to us. In return, we typically receive a fixed management fee per ATM 
from the financial institution, while retaining our standard fee schedule for other cardholders using the bank-branded ATMs. In 
addition, our bank-branded ATMs typically earn higher interchange revenue as a result of the increased usage of our ATMs by the 
branding financial institution’s customers and others who prefer to use a bank-branded ATM. In some instances, we have branded 
an ATM with more than one financial institution. We intend to continue pursuing additional bank-branding arrangements as part 
of our growth strategy.

In addition to our bank-branding arrangements, we offer credit unions, banks, digital banks, and stored-value debit card issuers  
and other providers of consumer financial services another type of surcharge-free solution to their customers through our Allpoint 
surcharge-free ATM  network.  Under Allpoint,  participants  pay  us  a  fixed  monthly  fee  per  cardholder  and/or  a  fixed  fee  per 
transaction in exchange for us providing their cardholders with surcharge-free ATM access to approximately 58,000 participating 
ATMs in Allpoint, which includes ATMs throughout the U.S., the U.K., Canada, Mexico, and Australia. We also earn interchange 
revenues on each transaction performed, which is paid to us by the consumer’s financial institution. We believe Allpoint is an 
attractive option for providers of consumer financial services of all sizes to provide convenient consumer ATM-related services.

For additional information related to the amount of revenue contributed by our various service offerings, see Part II. Item 7. 
Management’s Discussion and Analysis of Financial Condition and Results of Operations - Components of Revenues, Costs of 
Revenues, and Expenses - Revenues.

Segment and Geographic Information

We operate in three segments: North America, Europe & Africa, and Australia & New Zealand. Our North America segment 
includes ATM operations in all 50 states in the U.S., Puerto Rico, Canada, and Mexico, and accounted for approximately 64% of 
our total revenues for the year ended December 31, 2019. Our Europe & Africa segment includes our ATM operations in the U.K., 
Ireland,  Germany,  Spain,  and  South Africa,  and  accounted  for  approximately  29%  of  our  total  revenues  for  the  year  ended 
December 31, 2019. Our Australia & New Zealand segment includes ATM operations in Australia and New Zealand and accounted 
for approximately 7% of our total revenues for the year ended December 31, 2019. While each of the reporting segments provides 
similar kiosk-based and/or ATM-related services, each segment is managed separately and requires different marketing and business 
strategies.

For financial information including revenues, earnings, and total assets of our reporting segments, see Part II. Item 8. Financial 
Statements and Supplementary Data, Note 22. Segment Information. For additional information related to the risks associated with 
our international operations, see Item 1A. Risk Factors - We operate in many sovereign jurisdictions across the globe and expect 
to continue to grow our business in new regions. Operating in different countries involves special risks, which could result in a 
reduction of our gross and net profits.

Sales and Marketing

Our sales and marketing teams are typically organized by customer type across retail and financial industries. We have teams 
focused  on  developing  new  relationships  with  national,  regional,  and  local  merchants,  as  well  as  building  and  maintaining 
relationships  with  our  existing  merchants  and ATM  distributors.  In  addition,  we  have  sales  and  marketing  teams  focused  on 
developing and managing our relationships with financial institutions, financial technology companies, and stored-value debit 
card issuers as we look to expand the types of services that we offer to such organizations. Our sales and marketing teams also 
focus on identifying potential managed services opportunities with financial institutions and retailers alike. We maintain sales 
teams in each of the geographic markets in which we currently operate.

In addition to targeting new business opportunities, our sales and marketing teams support our customer retention and growth 
initiatives by building and maintaining relationships with our existing merchants. We seek to identify growth opportunities within 
merchant accounts by analyzing ATM cardholder patterns and recommending programs that will tend to increase transaction 
volumes. We also analyze foot traffic and various demographic data to determine the best opportunities for new ATM placements, 
as  well  as  the  potential  drivers  for  increasing  same-store ATM  transactions  that  will  positively  impact  merchant  store  sales. 
Employees who focus on sales are typically compensated with a combination of incentive-based compensation and base salary.

Technology and Operations

Our technology and operations platforms consist of ATMs, central transaction processing systems, network infrastructure 
components, (including hardware, software, and telecommunication circuits used to provide real-time ATM monitoring, software 
distribution, and transaction processing services), cash management and forecasting software tools, customer service, information 
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security, and ATM management infrastructure. In most of our markets, except for our U.K. operations, a portion of our operations 
are outsourced to other providers, particularly with respect to physical cash delivery and physical maintenance services. Inclusive 
of both our internal capabilities and our partnerships, we offer end-to-end ATM service solutions for our retailer and financial 
partners, which we believe is a competitive advantage.

Transaction processing. We place significant emphasis on providing quality service with a high level of security and minimal 
interruption. We have carefully selected support vendors and systems, as well as developed internal professional staff to optimize 
the performance of our network. We operate our own EFT transaction processing platforms, which enables us to process and 
monitor transactions on our ATMs and to control the flow and content of information appearing on the screens of such ATMs. We 
have also implemented new products and services, such as dynamic currency conversion. 

Internal systems. Our internal systems, including our EFT transaction processing platforms, include multiple layers of security 
to help protect the systems from unauthorized access. We use hardware-based and software-based security features to prevent and 
report unauthorized access attempts to our systems. We operate user authentication and security measures at multiple levels. These 
systems are protected by detailed security rules only to allow appropriate access to information based on the employee’s job 
responsibilities. Changes to systems are controlled by policies and procedures, with automatic prevention and reporting controls 
that are placed within our processes. Our real-time connections to the various financial institutions’ authorization systems that 
allow  withdrawals,  deposits,  balance  inquiries,  transfers,  and  advanced  functionality  transactions  are  accomplished  through 
gateway relationships or direct connections. We use commercially-available and proprietary software that monitors the performance 
of the ATMs in our network, including details of transactions at each ATM and expenses relating to the ATMs, further allowing 
us to monitor our online availability and financial profitability at each location. We analyze transaction volume and profitability 
data to determine whether to continue operating at a given site, to determine how to price various operating arrangements with 
merchants and bank-branding partners, and to create a profile of successful locations to assist us in deciding the best locations for 
additional deployments.

Product development. In recent years, we have made investments to develop new technology which we anticipate will drive 
transaction volume at our ATMs. We have a product development team focused on improving existing products and services as 
well as delivering new capabilities that generally leverage our existing platform. Internal product development is an increasing 
focus for us, and we expect, over time, our product development will drive revenue growth. Examples of recent and continued 
product development include dynamic currency conversion at the ATM, promotional consumer offers, deposit enablement for 
multiple financial institutions, cardless cash access via a mobile phone and the ability to convert stored value digital currency into 
cash and cash into stored value digital currency at the ATM. A number of products are currently in various stages of development, 
pilot, and rollout.

ATM cash management. Our ATM cash management function uses commercially-available software and proprietary analytical 
models to determine the necessary fill frequency and cash load amount for each ATM. We project vault cash requirements for our 
Company-owned and cash-serviced ATMs, taking into consideration the ATM's location, the day of the week, the timing of holidays, 
and other factors such as specific events occurring in the vicinity of the ATM. After receiving a cash order from us, the vault cash 
provider forwards the request to its vault location nearest to the applicable ATM. Personnel at the vault location then arrange for 
the requested amount of cash to be set aside and made available for the designated armored courier to access and subsequently 
transport to the ATM. Our ATM cash management department utilizes data from the vault cash providers, internally-produced 
data, and a proprietary methodologies to confirm daily orders, audit delivery of cash to armored couriers and ATMs, monitor cash 
balances for cash shortages, coordinate and manage special cash orders, and audit costs from both armored couriers and vault cash 
providers. In the U.K., we operate our own armored courier operation which services the majority of our ATMs in the U.K. 

Customer service. We believe one of the factors that differentiates us from our competitors is our customer service and proactive 
approach to managing any downtime experienced by our ATMs. We use advanced software and skilled technicians that monitor 
our ATMs 24 hours a day for service interruptions and notify our maintenance engineers and vendors for prompt dispatch of 
necessary service calls.

Finally, we use proprietary software systems to maintain a database of transactions and performance metrics for our ATMs. 
This data is aggregated into individual merchant and financial institution customer profiles that are used by our customer service 
team. We believe our proprietary databases enable us to provide superior quality and reliable customer support, together with 
information on trends that is also valuable to our retail and financial institution partners.

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Primary Vendor Relationships

To maintain an efficient and flexible operating structure, we outsource certain aspects of our operations, including cash supply 
and cash delivery, maintenance, and certain transaction processing services. Due to the large number of ATMs we operate, we 
believe we have obtained favorable pricing terms from most of our major vendors. We contract for the provision of the services 
described below in connection with our operations.

Transaction  processing.  We  own  and  operate  EFT  transaction  processing  platforms  that  utilize  proprietary  as  well  as 
commercially-available software. A portion of our withdrawal transactions are processed through third-parties. We plan to convert 
transaction processing services to our internal EFT transaction processing platforms when economically advantageous to us or as 
these contracts expire or are terminated.

EFT network services. Our transactions are routed over various EFT networks to obtain authorization for cash disbursements 
and to provide account balances. EFT networks set the interchange fees that they charge to the financial institutions, as well as 
the amount paid to us. We attempt to maximize the utility of our ATMs to cardholders by participating in as many EFT networks 
as practical. Additionally, we own and operate the Allpoint network, the largest surcharge-free network in the U.S. Having this 
network further enhances our ATM utility by providing certain cardholders surcharge-free access to our ATMs, as well as allowing 
us to receive network-related economic benefits such as receiving additional transaction-based revenue and setting interchange 
rates on transactions over this network.

Equipment. We purchase our ATMs from global ATM manufacturers, including, but not limited to, NCR, Hyosung, Triton, 
Diebold, and Chungho.  The large quantity of ATMs that we purchase from these manufacturers enables us to receive favorable 
pricing and terms. In addition, we maintain close working relationships with these manufacturers in the course of our business, 
allowing us to stay informed about product updates and to receive prompt attention for any technical problems with purchased 
ATM equipment. The favorable pricing we receive from these manufacturers also allows us to offer certain of our customers an 
affordable solution to replace their ATMs with modern technology and to be compliant with new regulatory requirements as they 
arise.

Maintenance. We generally contract with third-party service providers with national operations for on-site maintenance services 
in most of our markets. In the U.K., Australia, Canada, and South Africa, maintenance services are , to differing degrees,  performed 
by in-house technicians as well.

ATM cash management. We obtain or use our own cash to fill our Company-owned ATMs, and in some cases, merchant-
owned and managed services ATMs, under arrangements with various vault cash providers. We pay a monthly fee based on the 
average outstanding vault cash balances to our primary vault cash providers under a floating rate formula, which is generally based 
on various benchmark interest rates such as London Interbank Offered Rates (“LIBOR”). In virtually all cases, beneficial ownership 
of the cash is retained by the vault cash providers and we have no right to the cash and no access except for the ATMs that are 
serviced by our wholly-owned armored courier operations in the U.K. While our U.K. armored courier operations have physical 
access to the cash loaded in the ATMs, beneficial ownership of that cash remains with the vault cash provider at all times. We also 
contract with third-parties to provide us with certain cash management services, which varies by geography, which may include 
reporting, armored courier coordination, cash ordering, cash insurance, reconciliation of ATM cash balances, claims processing 
with armored couriers, financial institutions, and processors.

For the quarter ended December 31, 2019, we had an average outstanding vault cash balance of approximately: $1.9 billion
in our North America ATMs.; approximately $1.1 billion in our Europe and Africa ATMs; approximately $0.2 billion in our Australia 
and New Zealand ATMs. For additional information related to our vault cash agreements and the related risks, see Item 1A. Risk 
Factors - We rely on third-parties to provide us with the cash we require to operate many of our ATMs. If these third-parties were 
unable or unwilling to provide us with the necessary cash to operate our ATMs, we would need to locate alternative sources of 
cash to operate our ATMs or we would not be able to operate our business.  Also see, Item 1A. Risk Factors - Changes in interest 
could increase our operating costs by increasing interest expense under our credit facilities and our vault cash rental costs.

The vault cash that we are contractually responsible for in all of the jurisdictions in which we operate is insured up to certain 
per location loss limits and subject to per-incident and annual aggregate deductibles through a syndicate of multiple underwriters.

Cash replenishment. We contract with armored courier services to transport and transfer most of the cash to our ATMs. We 
use leading third-party armored couriers in all of our jurisdictions except for in the U.K., where we primarily utilize our own 
armored courier operations. Under these arrangements, the armored couriers pick up the cash in bulk using instructions received 
from  us  and  our  vault  cash  providers  to  prepare  the  cash  for  delivery  to  each ATM  on  the  designated  fill  day.  Following  a 

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predetermined schedule, the armored couriers visit each location on the designated fill day, load cash into each ATM, and then 
balance each machine and provide cash reporting to the applicable vault cash provider.

Merchant Customers

In each of our markets, we typically deploy our Company-owned ATMs under long-term contracts with major national and 
regional merchants including convenience stores, gas stations, grocery stores, drug stores, and other high-traffic locations. Our 
merchant-owned ATMs are typically deployed under arrangements with smaller independent merchants.

The terms of our merchant contracts vary as a result of negotiations at the time of execution. In the case of Company-owned 

ATMs, the contract terms vary, but typically include the following:

• 
• 
• 
• 

• 

a multi-year term, typically approximately five years;
exclusive deployment of ATMs at locations where we install an ATM;
the right to increase surcharge fees, with merchant consent required in some cases;
in the U.S., our right to terminate or remove ATMs or renegotiate the fees payable to the merchant if surcharge fees or 
interchange fees are reduced or eliminated as a result of regulatory action; and
provisions that make the merchant’s fee dependent on the number of ATM transactions.

During the year ended December 31, 2019, we derived approximately 22% of our total revenues from ATMs placed at the 
locations of our top five merchant customers, including revenues from bank branding and Allpoint at these locations, none of 
which individually contributed more than approximately 6% of our total revenues for the year. The weighted average remaining 
life of our top five merchant customers is approximately 3.5 years. For additional information related to the risks associated with 
our customer mix, see Item 1A. Risk Factors - We derive a substantial portion of our revenue from ATMs placed with a small 
number of merchants. The expiration, termination or renegotiation of any of these contracts with our top merchants, or if one or 
more of our top merchants were to cease doing business with us, or substantially reduce its dealings with us could cause our 
revenues to decline significantly and our business, financial condition and results of operations could be adversely impacted.

Seasonality and Tourism

Our overall business is somewhat seasonal in nature with generally fewer transactions occurring in the first quarter of the 
year. Transaction volumes at our ATMs located in regions affected by strong winter weather patterns typically experience declines 
in volume during winter months as a result of decreases in the amount of consumer traffic through such locations. We usually see 
an increase in transactions in the warmer summer months, which are also aided by increased vacation and holiday travel. We expect 
these fluctuations in transaction volumes to continue in the future.  In addition, other factors, such as a recessionary economic, 
environment or real, or potential health emergencies such as the widespread outbreak of contagious diseases, could hinder travel, 
reduce the use of cash and may have a negative impact on transaction levels.

Competition

Historically, we have competed with independent ATM deployers (commonly referred to as “IADs”) and financial institutions 
for ATM placements, new merchant accounts, bank-branding and network-branding relationships, and acquisitions. IADs compete 
with us for placement rights at merchant locations. Our ATMs compete with the ATMs owned and operated by financial institutions 
and other IADs for underlying consumer transactions. In certain locations with very high foot traffic, such as airports, major train 
stations, large arenas, and stadiums, we often see competition from large financial institutions as they may utilize such locations 
for marketing and advertising purposes, and in some cases are willing to subsidize the operations of the ATM.

We have established relationships with leading regional and national financial institutions, as well as digital banks, other 
operators of consumer financial services, and stored-value debit card issuers through our bank-branding program and Allpoint. 
Both of these programs can be cost-efficient alternatives to these organizations in lieu of operating branches and owning and 
operating  extensive ATM  networks. We  believe  the  scale  of  our  extensive  network,  our  EFT  transaction  processing  services, 
comprehensive solutions and our focus on customer service provide us with competitive advantages for providing services to 
leading financial institutions and newer providers of consumer financial services.

Through Allpoint, we have significantly expanded our relationships with local, regional, and national financial institutions as 
well as digital banks, providers of consumer financial services and other issuers of stored-value debit card programs in the U.S. 
With regard to Allpoint, we encounter competition from other organizations’ surcharge-free networks that are seeking to sell their 
network to retail locations and offer surcharge-free ATM access to issuers of stored-value debit cards, as well as financial institutions 
that lack large ATM footprints.

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We work to continually develop the types of services we provide to financial institutions and merchants including management 
of their ATMs. With respect to our managed services offering, we believe we are well-positioned to offer a comprehensive ATM 
outsourcing solution with our breadth of services, in-house expertise, and network of existing locations that can leverage the 
economies of scale required to operate an ATM portfolio. There are several large financial services companies, ATM equipment 
manufacturers, and service providers that currently offer some of the services we provide, with whom we expect to compete directly 
in this area. While we have direct competition for providing certain services, we believe that we have unique advantages that will 
allow us to offer a variety of compelling solutions to financial institutions and retailers alike.

Acquisitions have historically been a consistent part of our strategy and may form part of our strategy in the future. Typically, 
competition for acquisitions is from other IADs, financial service or payments businesses, and/or private equity sponsors of ATM 
portfolios.

Finally,  we  face  indirect  competition  from  alternative  payment  mechanisms,  such  as card-based payments,  including 
contactless, or other electronic forms of payment, including payment applications on mobile phones. While it has been difficult 
to specifically quantify the direct effects of alternative payment sources on our transaction volumes, cash-based payments have 
declined as a percentage of total payments in our primary geographic markets in recent years. Further expansion in electronic 
payment forms and the entry of new and less traditional competitors could reduce consumer demand for cash. We expect to continue 
to face competition from emerging payments technology in the future. See Item 1A. Risk Factors - The proliferation of payment 
options and increasingly frictionless methods of payment other than cash, including credit cards, debit cards, stored-value debit 
cards, contactless, and mobile payments options could result in a reduced need for cash in the marketplace and a resulting decline 
in the usage of our ATMs.

Government and Industry Regulation

Our principal business, ATM network ownership and operation, is subject to government (federal, state, or local) and industry 
regulations. Our failure to comply with applicable laws and regulations could result in restrictions on our ability to provide our 
products and services in such jurisdictions, as well as the imposition of civil fines. For additional information related to recent 
regulatory matters that have impacted our operations or are expected to impact us in the future, see Part II. Item 7. Management’s 
Discussion and Analysis of Financial Condition and Results of Operations – Developing Trends and Recent Events.  

Risk Management

We have adopted a formalized Enterprise Risk Management program that seeks to identify and manage the major risks we 
face. The major risks are prioritized and assigned to a member of the management team who develops mitigation plans, monitors 
the risk activity, and is responsible for implementation of the mitigation plan, if necessary. The risks, plans, and activities are 
regularly monitored by our management team and overseen by our Board of Directors (“Board”).

Employees

As of December 31, 2019, we had 1,987 employees, 326 of which were covered by a collective bargaining agreement. We 
currently believe our relationships with employees represented by the union are good and we have not experienced any work 
stoppages.

Organizational History and Additional Company Information

We  were  formed  as  a Texas  corporation  in  1993  and  originally  operated  under  the  name  of  Cardpro,  Inc.  In  June  2001, 
Cardtronics Group, Inc. was incorporated under the laws of the state of Delaware and became the parent company for the existing 
business. In January 2004, Cardtronics Group, Inc. changed its name to Cardtronics, Inc. (“Cardtronics Delaware”), and in December 
2007, we completed an initial public offering.

In July 2016, the location of incorporation of the parent company of the Cardtronics group of companies was changed from 
Delaware to the U.K., whereby Cardtronics plc, a public limited company organized under English law (“Cardtronics plc”), became 
the new publicly traded corporate parent of the Cardtronics group of companies following the completion of the merger between 
Cardtronics Delaware and one of its subsidiaries (the “Redomicile”). Upon completion of the Redomicile, Cardtronics plc common 
shares were listed and began trading on the NASDAQ stock market under the symbol “CATM,” the same symbol under which 
common shares of Cardtronics Delaware were formerly listed and traded. The Redomicile transaction was accounted for as an 
internal reorganization of entities under common control, and therefore, Cardtronics Delaware’s assets and liabilities have been 
accounted for at their historical cost basis and not revalued in the transaction.

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A large portion of our growth throughout our operating history was driven by acquisitions as we expanded our operations in 
the U.S. and into several other new geographic markets in North America, Europe, South Africa, Australia and New Zealand. Our 
largest markets are currently the U.S. and the U.K. Over the past few years, our growth strategy has been primarily focused on 
organic growth.

General information about us can be found on our website at http://www.cardtronics.com. We file annual, quarterly, and current 
reports as well as other information electronically with the Securities Exchange Commission (“SEC”) under the Exchange Act. 
Our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and any amendments to those 
reports  are  available  free  of  charge  on  our  website  as  soon  as  reasonably  practicable  after  the  reports  are  filed  or  furnished 
electronically with the SEC. The SEC maintains a website that contains reports, proxy and information statements, and other 
information regarding issuers that file electronically with the SEC at http://www.sec.gov. You may also request an electronic or 
paper copy of our SEC filings at no cost by writing or telephoning us at the following: Cardtronics plc, Attention: Chief Financial 
Officer, 2050 West Sam Houston Parkway South, Suite 1300, Houston, Texas 77042; (832) 308-4000. Information on our website 
is not incorporated into this 2019 Form 10-K or our other securities filings.

ITEM 1A. RISK FACTORS

Risks associated with our industry

The proliferation of payment options and increasingly frictionless methods of payment other than cash, including credit 
cards, debit cards, stored-value debit cards, contactless, and mobile payments options, could result in a reduced need for cash 
in the marketplace and a resulting decline in the usage of our ATMs. 

The U.S., the U.K., Canada, Australia, Germany, and other developed markets have seen a shift in consumer payment trends 
since the late 1990s, with more customers now opting for electronic forms of payment (e.g., credit cards and debit cards) for their 
in-store purchases over traditional paper-based forms of payment (e.g., cash and checks). Additionally, some merchants offer free 
cash back at the point-of-sale (“POS”) for customers that utilize debit cards for their purchases, thus providing an additional 
incentive for consumers to use these cards. Increasingly, frictionless payment options, like contactless, are also being used by 
consumers. According to the Nilson Report issued in December 2018, the percentage of cash transaction counts in the U.S. declined 
from approximately 31.9% of all payment transactions in 2012 to approximately 25.9% in 2017, with declines also seen in check 
usage as credit and debit card transactions increased. However, in terms of absolute dollar value, the volume of cash used in 
payment transactions remained relatively flat at $1.6 trillion from 2012 to 2017. The U.K. has followed a similar trend in absolute 
terms according to the Access to Cash study in the U.K., with cash making up over a third of all transactions and being the second 
most common payment method. In Australia, the value of banknotes in circulation increased by 2.5% over 2017, but at a somewhat 
slower rate than in past years. In their customer payments survey, the Reserve Bank of Australia published that 37% of all payments 
made in Australia are with cash. According to the 2018 Canadian Payment Methods and Trends study, cash was still the most used 
payment method at 29.8% of all transactions and while cash has been in decline in recent years, in 2017, the rate of decline showed 
signs of slowing. On a same-store basis, we have generally seen a single-digit percentage rate of decline in the number of cash 
withdrawal transactions conducted on our U.K.-based ATMs during the last 12-24 months while we have seen low single-digit 
rates of growth in our U.S.-based ATMs over the last twelve months, which is partly attributable to increased transactions from 
our surcharge-free Allpoint network. The continued growth in  electronic payment methods, such as mobile phone payments, 
contactless  payments  and  card  only  self-service  order  and  payment  terminals  could  result  in  a  reduced  need  for  cash  in  the 
marketplace  and  ultimately,  a  decline  in  the  usage  of ATMs.  New  payment  technology,  such  as Venmo,  Zelle,  Square  Cash, 
Facebook Messenger Payments and virtual currencies such as Bitcoin, or other new payment method preferences by consumers 
could reduce the general population’s need or demand for cash and negatively impact our transaction volumes in the future. The 
proliferation of payment options and changes in consumer preferences and usage behavior could reduce the need for cash and 
have a material adverse impact on our operations and cash flows.

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The ATM industry is highly competitive and such competition may increase, which may adversely affect our profit margins.

The ATM  business  is  and  can  be  expected  to  remain  highly  competitive.  Our  principal  direct  competition  comes  from 
independent ATM companies and financial institutions in all of the countries in which we operate. Our competitors could prevent 
us from obtaining or maintaining desirable locations for our ATMs, cause us to reduce the revenue generated by transactions at 
our ATMs, or cause us to pay higher merchant fees, thereby reducing our profits. In addition to our current competitors, new and 
less traditional competitors may enter the market vertically integrated competitors may offer comprehensive bundled product and 
service offerings or we may face additional competition associated with the creation, integration, and consolidation of competitors 
through transactions as well as the introduction of alternative payment mechanisms and emerging payment technologies. Increased 
competition could result in transaction fee reductions, reduced gross margins, and loss of market share. As a result, the failure to 
effectively adapt our organization, products, and services to the market could significantly reduce our offerings to gain market 
acceptance, could significantly reduce our revenue, increase our operating costs, or otherwise adversely impact our operations 
and cash flows.

Regulatory,  legislative  or  self-regulatory/standard  developments  regarding  privacy  and  data  security  matters  could 

adversely affect our ability to conduct our business.

We, along with our partners and customers in the financial services area, are subject to a number of laws and regulations, 
including, among others,  those promulgated under the authority of the Federal Trade Commission, the Electronic Communications 
Privacy Act, Computer Fraud and Abuse Act, the Gramm Leach Bliley Act and state cybersecurity, privacy, and breach notification 
laws, the Australian Privacy Act, the Personal Information Protection and Electronic Documents Act in Canada, the E.U. General 
Data Protection Regulations. These laws, rules and regulations address a range of issues including data privacy and cybersecurity, 
and restrictions or technological requirements regarding the collection, use, storage, protection, retention or transfer of data.

Such government regulation (together with applicable industry standards) may increase the costs of doing business. Federal, 
state, municipal and foreign governments and agencies have adopted and could in the future adopt, modify, apply or enforce laws, 
policies, regulations, and standards covering user privacy, data security, cybersecurity, technologies such as cookies that are used 
to collect, store and/or process data, marketing online, the use of data to inform marketing, the taxation of products and services, 
unfair and deceptive practices, and the collection (including the collection of information), use, processing, transfer, storage and/
or disclosure of data associated with unique individual internet users. New regulation or legislative actions regarding data privacy 
and security could have a material adverse impact on our operations and cash flows.

The passage of legislation banning or limiting the fees we receive for transactions conducted on our ATMs would severely 

impact our revenues and our operations.

We rely on transaction-based revenues in each of our markets and any regulatory fee limits that could be imposed on our 
transactions may have an adverse impact on our revenues and profits. If legislation were to be enacted in the future in any of our 
markets, and the amount we were able to charge consumers to use our ATMs was reduced, our revenues and related profitability 
would be negatively impacted. Furthermore, if such limits were set at levels that are below our current or future costs to operate 
our ATMs, it would have a material adverse impact on our ability to continue to operate under our current business model and 
adversely impact our revenues and cash flows. Despite the nationwide acceptance of surcharge fees at ATMs in the U.S. since 
their introduction in 1996, consumer activists have from time to time attempted to impose local bans or limits on surcharge fees. 
Even in the few instances where these efforts have passed the local governing body (such as with an ordinance adopted by the 
city of Santa Monica, California), U.S. federal courts have overturned these local laws on federal preemption grounds. Although 
Section 1044 of the Dodd-Frank Act contains a provision that will limit the application of federal preemption with respect to state 
laws that do not discriminate against national banks, federal preemption will not be affected by local municipal laws, where such 
proposed bans or limits often arise. Additionally, some U.S. federal officials have expressed concern in previous years that surcharge 
fees charged by banks and non-bank ATM operators are unfair to consumers.

Interchange fees, which comprise a substantial portion of our transaction revenues, may be lowered in some cases at the 
discretion of the various EFT networks through which our transactions are routed, or through potential regulatory changes, 
thus reducing our future revenues and operating profits.

Interchange fees, which represented 27.8% of our total ATM operating revenues for the year ended December 31, 2019, are 
set by the various EFT networks and major interbank networks through which the transactions conducted on our ATMs are routed. 
These fees vary from one network to the next. During the year ended December 31, 2019, 16.6%, 10.8%, and 0.4%  of our total 
ATM operating revenues were derived from interchange fees in Europe & Africa, North America, and Australia & New Zealand, 
respectively.  Some  of  these  fees  are  subject  to  pricing  changes  that  we  may  be  unable  to  offset  through  lower  payments  to 
merchants. Interchange revenues in the U.K. accounted for 14.7% of our consolidated ATM operating revenues. In the U.K., the 
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significant majority of the interchange revenues we earn are based on rates set by LINK, the major interbank network in that 
market. 

Revenues from our UK based ATMs are highly dependent on interchange and therefore susceptible to changes in interchange 
rates, with the majority of our UK interchange revenues being determined by the rates set by the LINK scheme. In addition to 
LINK transactions, a small number of UK financial institutions have issued cards that are not affiliated with the LINK network, 
but instead route over a Visa or MasterCard network. Transactions conducted on our ATMs from these cards currently represent 
less than 3% of our annual withdrawal transactions in the U.K. The interchange rates set by Visa and MasterCard have historically 
been less than the LINK rates. Accordingly, if any major financial institution in the U.K. decided to leave the LINK network in 
favor of Visa, MasterCard, or another network, and we elected to continue to accept the transactions of their cardholders, such a 
move could impact the interchange revenues that we currently receive from the related withdrawal transactions conducted on our 
ATMs by these cardholders in that market. During 2017, some of the major financial institutions that provide the majority of 
 LINK volumes expressed concern about the LINK interchange rate and commenced efforts to significantly lower the interchange 
rate. As a result, a group of members of LINK (the “Working Group”) developed a new interchange rate setting mechanism and 
in October 2017, it was decided that an independent “LINK Board” would set interchange rates going forward. On January 31, 
2018 the LINK Board issued an update and determined that interchange rates would decrease by 5% from 2017 levels, effective 
July 1, 2018 and announced the intention to further reduce the interchange rate by three further annual 5% reductions. However, 
on July 16, 2018, LINK announced that the third interchange rate decrease was canceled and the fourth rate decrease was suspended, 
pending further review. The first 5% rate reduction occurred on July 1, 2018, and the second scheduled 5% decrease in the LINK 
interchange rate occurred January 1, 2019. Should there be a significant change in the LINK scheme or its membership, our U.K. 
interchange revenues and profits could be further adversely impacted.

In past years, certain networks have reduced the net interchange rates paid to ATM deployers for ATM transactions in the 
U.S. routed across their debit networks through a combination of reducing the transaction rates charged to financial institutions 
and higher per-transaction fees charged by the networks to ATM operators. Accordingly, if some of the networks through which 
our ATM transactions are routed were to reduce the interchange rates paid to us or increase their transaction fees charged to us for 
routing transactions across their network, our future transaction revenues could decline. For example, Visa announced a new 
acquirer fee for non-monetary transactions in the U.S. that took effect on April 1, 2019. In addition to the impact of net interchange 
rate decreases, we have seen certain financial institutions migrate their volume away from some networks to take advantage of 
the lower pricing offered by other networks, resulting in lower net interchange rates per transaction to us. In Canada, the vast 
majority of transactions route through the Interac network which sets the interchange revenue rates for its network.

In Canada, domestic transactions represent more than 90% of total transaction volume and these route through the Interac 
network, which sets the interchange revenue rates for the transactions, with the remaining, non-domestic transactions routing 
primarily to Visa and Mastercard.  As a result, if Interac were to reduce the interchange revenue rates or increase their transaction 
fees for routing transactions across their network, our future transaction revenues could decline.

Future changes in interchange rates, some of which we have minimal or no control over, could have a material adverse impact 

on our operations and cash flows.

We operate in a changing and unpredictable regulatory environment, which may harm our business. If we are subject to 
new regulations or legislation regarding the operation of our ATMs, we could be required to make substantial expenditures to 
comply with that regulation or legislation, which may reduce our net income and our profit margins.

With its initial roots in the banking industry, the U.S. ATM industry is regulated by the rules and regulations of the federal 
Electronic Funds Transfer Act, which establishes the rights, liabilities, and responsibilities of participants in EFT systems. The 
vast majority of states have few, if any, licensing requirements. However, legislation related to the U.S. ATM industry is periodically 
proposed at the state and local level. In past years, certain members of the U.S. Congress called for a re-examination of fees that 
are charged for an ATM transaction, although no legislation was passed relative to these matters. As a part of the Dodd-Frank Wall 
Street Reform and Consumer Protection Act (“Dodd-Frank Act”), the Consumer Financial Protection Bureau was created, and it 
is possible that this governmental agency could enact new or modify existing regulations that could have a direct or indirect impact 
on our business. For additional information related to this topic, see the risk factor entitled The passage of legislation banning or 
limiting the fees we receive for transactions conducted on our ATMs would severely impact our revenues and our operations below.

The Americans with Disabilities Act (“ADA”), through implementing regulations, requires that public accommodations be 
accessible to and independently usable by individuals with disabilities, including visually-impaired or wheel-chair bound persons. 
The  U.S.  Department  of  Justice  issued  accessibility  regulations  under  the ADA  that  became  effective  in  March  2012,  which 
provided specific requirements for ATMs. Failure to meet these requirements, and other similar requirements under various states’ 
laws, could adversely impact our operations and revenues, including through costs incurred in lawsuits and payment of damages, 
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fines or penalties. The Commonwealth of Massachusetts and the National Federation of the Blind (the “NFB”) had pursued a 
lawsuit against the Company alleging non-compliance with the ADA, its implementing regulations, and court orders. We settled 
this lawsuit by, among other things, agreeing to certain procedures and standards for voice guidance on ATMs. While we have 
completed implementation of the operational elements of our settlement agreement, any failure to meet the remaining reporting 
requirements of our settlement agreement in this matter could adversely impact our operations and revenues, including through 
the incurrence of damages.

In the U.K., the ATM industry historically has been largely self-regulating. Most ATMs in the U.K. are part of the LINK 
network and must operate under the network rules set forth by LINK, which operates under the oversight of the Bank of England 
and its regulatory capacity and since October 2013, the Payment Systems Regulator (“PSR”) oversees any payment system operating 
in the U.K. and its participants. The PSR is actively engaged in a review of the LINK scheme and the scheme’s direct commissioning 
and interchange operating procedures. See the risk factor entitled Interchange fees, which comprise a substantial portion of our 
transaction revenues, may be lowered in some cases at the discretion of the various EFT networks through which our transactions 
are routed, or through potential regulatory changes, thus reducing our future revenues above.

The amended 2009 Cross Border Payments Regulation requires enhanced consumer disclosure at point of transaction for 
dynamic currency conversion transactions. The new regulation, which is expected to be introduced over 2020 and 2021 could 
cause us to suffer losses or other adverse changes in our business that would reduce our net income.

We are also subject to various regulations in other jurisdictions that we operate in, including Germany, Spain, Ireland, Mexico, 
Canada, Australia, New Zealand and South Africa. Due to the numerous regulations in the jurisdictions in which we operate, there 
are  risks  and  substantial  costs  incurred  in  ensuring  consistent  compliance  with  the  existing  regulatory  requirements  in  those 
jurisdictions. To the extent we are not successful in complying with the new or existing regulations, non-compliance may have 
an impact on our ability to continue operating in such jurisdictions or adversely impact our profits. New legislation proposed in 
any of the jurisdictions in which we operate, or adverse changes in the laws that we are subject to, may materially affect our 
business through the requirement of additional expenditures to comply with that legislation or other direct or indirect impacts on 
our business. If regulatory legislation is passed in any of the jurisdictions in which we operate, we could be required to incur 
substantial expenditures or suffer adverse changes in our business that would reduce our net income. In addition, new product and 
service offerings such as mobile ATM access and deposit-taking ATMs are often subject to additional regulations which may have 
an impact on our ability to offer such products. We may not be able to comply with all such regulations for new product and 
services offerings or may not be able to do so profitability.

Internal  control  failures,  security  breaches,  including  the  occurrence  of  a  cyber-incident  or  a  deficiency  in  our 
cybersecurity, could harm our business by compromising Company, merchant or vendor data or cardholder information and 
disrupting  our  transaction  processing  services,  thus  damaging  our  relationships  with  our  merchant  customers,  business 
partners, and generally exposing us to liability. 

As part of our transaction processing services, we electronically process and transmit cardholder information. We and our 
vendors have been, and will continue to be, subjected to cyber-attacks or internal control failures, including accidental or intentional 
computer or network issues (such as unauthorized parties gaining access to our information technology systems, phishing attacks, 
viruses, malware or ransomware installation, server malfunction, software or hardware failures, impairment of data integrity, loss 
of data or other computer assets, adware, or other similar issues), none of which to date have resulted in any material disruption, 
interruption, or loss. Our vulnerability to attack and our vendors’ vulnerability to attack exists in relation to known threats, against 
which we work to implement and maintain what we consider to be adequate security controls, as well as other threats, against 
which we cannot defend because they are unknown. Consequently, the security measures we deploy and our internal processes 
and procedures are not perfect or impenetrable, and, despite our investment in and maintenance of security controls, we may be 
unable to anticipate or prevent all unauthorized access attempts made on our systems.

A vulnerability in the cybersecurity of our systems or one or more of our vendors’ systems (which include, among other things, 
cloud based networks and services outside of the control of the Company) could impair, compromise or shut down one or more 
of our computing systems, transaction processing systems, or our IT network and infrastructure, which could harm our business 
or result in harm to our customers or our business partners and result in negative publicity or media coverage. Furthermore, 
companies that process and transmit cardholder information have been specifically and increasingly targeted in recent years by 
sophisticated  and  persistent  actors  including  hacktivists,  organized  criminal  groups,  and  nation  states  in  an  effort  to  obtain 
information and utilize it for fraudulent transactions or other purposes. It is also possible that a cyber-attack or information security 
breach could occur and persist for an extended period of time without detection. We expect that any investigation of a cyber-attack 
would be inherently unpredictable and that it would take time before the completion of any investigation and before there is 
availability of full and reliable information. During such time we may not necessarily know the extent of the harm or how best to 

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remediate it, and certain errors or actions could be repeated or compounded before they are discovered and remediated, all or any 
of which would further increase the costs and consequences of a cyber-attack.

The technical and procedural controls we, our vendors and our other partners use to provide security for storage, processing 
and transmission of confidential customer and other information may not be effective to protect against control failures, data 
security breaches or other cyber incidents. The risk of unauthorized circumvention of our security measures has been heightened 
by advances in computer capabilities and the increasing sophistication of hackers. Unauthorized access to our computer systems, 
or those of our third-party service providers, could result in the theft or publication of the information or the deletion or modification 
of sensitive records, and could cause interruptions in our operations. Any inability to prevent security breaches could damage our 
relationships with our merchant and financial institution customers, cause a decrease in transactions by individual cardholders, 
expose us to liability including claims from merchants, financial institutions, and cardholders, and subject us to network fines.

Further, we could be forced to expend significant resources in response to a security breach, including repairing system damage 
and increasing cybersecurity protection costs by deploying additional personnel, each of which could divert the attention of our 
management and key personnel away from our business operations. These claims also could result in protracted and costly litigation. 
If unsuccessful in defending that litigation, we might be forced to pay damages and/or change our business practices.

While many of our agreements with partners and third-party vendors contain indemnification provisions and we maintain 
insurance intended to cover some of these risks, such measures may not be sufficient to cover all of our losses from any future 
breaches of our systems.

We have a history of making acquisitions and investments, which expose us to additional risk associated with the integration 
of  new  information  systems,  processes,  and  procedures. We  may  not  adequately  identify  weaknesses  in  an  acquired  entity’s 
information systems either before or after an acquisition, which could affect the value we are able to derive from the acquisition, 
expose us to unexpected liabilities or make our own systems more vulnerable to a cyber-attack. We may also not be able to integrate 
the systems of the businesses we acquire in a timely manner which could further increase these risks until such integration takes 
place.

As a global company, the cross border movement of data increases our exposure to cybersecurity threats. This cross border 
data movement must be managed in accordance with an ever changing compliance landscape and the development of cybersecurity 
guidance and best practice and while we have and will continue to invest in the protection of our systems and the maintenance of 
what we believe to be adequate security controls over individually identifiable customer, employee and vendor data provided to 
us, there can be no assurance that we will not suffer material losses relating to cyber-attacks or other security breaches involving 
our information systems in the future. In addition, we could be impacted by existing and proposed laws and regulations, as well 
as government policies and practices related to cybersecurity, privacy, and data protection across the various jurisdictions in which 
we operate which may overlap and potentially conflict with one another. An actual security breach or cyber-incident could have 
a material adverse impact on our operations and cash flows and costs to remediate any damages to our information technology 
systems suffered as a result of a cyber-attack could be significantly over and above any obligations arising from any penalties 
imposed by any regulatory or supervisory authority including in connection with General Data Protection Regulations.

The broad introduction of free-to-use ATMs in Australia has and may continue to adversely impact our revenues and 

profits.

In September 2017, Australia’s four largest banks, the Commonwealth Bank of Australia (“CBA”), Australia and New Zealand 
Banking Group Limited (“ANZ”), Westpac Banking Corporation (“Westpac”), and National Australia Bank Limited (“NAB”), 
each independently announced decisions to remove all direct charges applied to domestic transactions completed at their respective 
ATM networks effectively creating a free-to-use network of ATM terminals that did not exist previously. 

Australia has historically been a direct charge market where cardholders pay a fee (the “direct charge”) to ATM operators for 
each transaction, unless the ATM where the transaction is completed is part of the cardholder’s issuing bank ATM network. There 
continues to be no broad interchange arrangement in Australia between card issuers and ATM operators to compensate ATM 
operators for the cost of providing a service to cardholders in the absence of a direct charge levied on the cardholder directly. In 
2019,  approximately 78% of our revenues in Australia were sourced from direct charge fees paid by cardholders. As a result, this 
introduction of free-to-use ATMs in Australia has and may continue to adversely impact our revenues and profits.

In September 2017, we determined that these developments were to be an indicator of impairment of our Australia & New 
Zealand reporting unit and related long-lived assets. As further discussed in Item 8. Financial Statements and Supplementary Data, 
Note 1. Basis of Presentation and Summary of Significant Accounting - (l) Goodwill, we recorded an impairment of certain assets 
in our Australia & New Zealand reporting unit in September 2017.

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While the direct impact we have experienced has been limited to date, the ultimate impact of this action could increase over 
time as consumers’ behavior patterns change as a result of the introduction of a free-to-use network in Australia that did not 
previously exist.

Computer viruses or unauthorized software (malware) could harm our business by disrupting or disabling our systems, 
including transaction processing services, causing non-compliance with network rules, damaging our relationships with our 
merchant and financial institution customers, and damaging our reputation causing a decrease in transactions by individual 
cardholders.

We routinely face cyber and data security threats through computer viruses, malware, attachments to emails, persons inside 
our organization or persons with access to systems inside our organization and other significant disruptions of our IT networks 
and related systems (“System Threats”). Any one or more System Threats could result in the infiltration of our systems, as well 
as those of our customers and partners, and disrupt our delivery of services, cause delays or loss of data or public releases of 
confidential data or make our applications unavailable, all of which could have a material adverse effect on our revenues and our 
operations and cash flows. Although we utilize several preventative and detective security controls in our network, we have from 
time to time experienced System Threats to our data and systems, including but not limited to computer viruses, unauthorized 
parties gaining access to our information technology systems and similar incidents, none of which to date have resulted in any 
material disruption, interruption or loss. Our preventative and detective security controls at times have been, and may be at times 
in the future, ineffective in preventing System Threats, and material consequences arising from the occurrence of any such event 
could damage our relationships with our customers, cause a decrease in transactions by individual cardholders, cause our reputation 
to be damaged, require us to make significant expenditures to repair or replace equipment, or cause our non-compliance with 
applicable network rules and regulations.

Currency design changes may require modifications to our ATMs that could impact our cash flows.

In American Council of the Blind, et. al., v. Timothy F. Geithner, Secretary of the Treasury (Case #1:02-cv-00864) in the U.S. 
District Court for the District of Columbia (the “Court”) an order was entered that found that U.S. currencies (as currently designed) 
violated the Rehabilitation Act, a law that prohibits discrimination in government programs on the basis of disability, as the paper 
currencies issued by the U.S. are identical in size and color, regardless of denomination. As a consequence of this ruling, the U.S. 
Treasury stated in its semi-annual status report filed with the Court in September 2012, that the Bureau of Engraving and Printing 
(“BEP”) was making progress towards implementing the Secretary’s decision to provide meaningful access to paper currency by: 
“(i) adding a raised tactile feature ("RTF") to each Federal Reserve note that the BEP may lawfully redesign, (ii) continuing the 
BEP’s program of adding large high-contrast numerals and different colors to each denomination that it may lawfully redesign, 
and (iii) implementing a supplemental currency reader distribution program for blind and other visually impaired U.S. citizens 
and legal residents.” Of these three steps only the first materially affects the ATM industry. The BEP continues to research the 
RTF and is engaged in testing samples in conjunction with the Banknote Equipment Manufactures program. Until a selection is 
made and disclosed by the BEP, the impact, if any, a raised tactile feature will have on the ATM industry, remains unknown. It is 
possible that such a change or any redesign of currencies could require us to incur additional costs, which could be substantial, to 
modify our ATMs in order to store and dispense notes with raised or other tactile features.

Additionally, polymer notes have been introduced by a number of countries, including Canada, the U.K. and Australia. Polymer 
notes were first introduced by the Bank of England in 2016 and are now used, almost exclusively, in our ATMs in the U.K. The 
introduction  of  these  new  currency  designs  has  required  upgrades  to  software  and  physical ATM  components  on  our ATMs, 
specifically, software and hardware modifications were completed for the polymer £10s and some minor additional hardware 
modifications to ATM components are required for polymer £20s. To date, we have not experienced any material adverse financial 
or operational impact as a result of the new requirements to handle these new notes.

The Reserve Bank of Australia (or “RBA”) has also issued  redesigned banknotes beginning with the $5, $10 and $50 Australian 
dollar banknotes that are currently in circulation . Over 90% of the required polymer upgrades in Australia have been completed 
and the remaining upgrades are being managed on a case-by-case basis as part of contract extensions or renewals. We expect that 
the RBA will continue issuing redesigned banknotes to introduce additional security features in subsequent years. The RBA has 
been progressively releasing new polymer banknotes with a new design and anti-counterfeit security features. The majority of 
denominations have been released with only the $100 denomination remaining, which is expected to be issued in late 2020.  The 
redesigned banknotes include a raised tactile feature to help the blind and visually impaired community distinguish between 
different denominations of banknotes and a top-to-bottom clear window in which the banknote is transparent. Any required upgrades 
or full replacement of our ATMs could require us to incur additional cost which could be substantial and result in ATM downtime 
which could have a material adverse impact on our operations and cash flows.

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Risks associated with our business.

We depend on ATM and financial services transaction fees for substantially all of our revenues, and our revenues would, 
and profits could, be reduced by a decline in the usage of our ATMs or a decline in the number of ATMs that we operate, 
whether as a result of changes in consumer spending preferences, global economic conditions or otherwise.

Transaction fees charged to cardholders and their financial institutions for transactions processed on our ATMs and multi-
function financial services kiosks, including surcharge and interchange transaction fees, have historically accounted for most of 
our revenues. We expect that transaction fees, including fees we receive through our bank-branding and surcharge-free network 
offerings, will continue to account for the substantial majority of our revenues for the foreseeable future. Consequently, our future 
operating results will depend on many factors, including: (i) the market acceptance of our services in our target markets, (ii) the 
level of transaction fees we receive, (iii) our ability to install, acquire, operate, and retain ATMs, (iv) usage of our ATMs by 
cardholders and any changes in payment preferences they may have, and (v) our ability to continue to expand our surcharge-free 
and other automated consumer financial services offerings. If alternative technologies to our services are successfully developed 
and implemented or there is a significant shift in consumer preferences for other alternative payment methods, we may experience 
a decline in the usage of our ATMs. Surcharge rates, which are largely market-driven and are often negotiated between us and our 
merchant partners, could be reduced over time. Further, growth in surcharge-free ATM networks and widespread consumer bias 
toward these networks could adversely affect our revenues, even though we maintain our own surcharge-free offerings. Many of 
our ATMs are utilized by consumers that frequent the retail establishments in which our ATMs are located, including convenience 
stores, gas stations, malls, grocery stores, drug stores, airports, train stations, and other large retailers. If there is a significant 
slowdown in consumer spending or a change in consumer payment preferences, the number of consumers that frequent the retail 
establishments in which we operate our ATMs may decline and the number of transactions conducted on those ATMs and our 
network, and the corresponding transaction fees we earn, may also decline. Additionally, should banks increase the fees they charge 
to their customers when using an ATM outside of their network (i.e. out of network or foreign bank fees), this would effectively 
make transactions at our ATM more expensive to consumers and could adversely impact our transaction volumes and revenues.

Should banks or other ATM operators decrease or eliminate the fees they charge to users of their ATMs in any of our markets 
(as they did in Australia in 2017) or otherwise offer free access to their networks, such action would make transactions at our ATM 
comparatively more expensive to consumers and could adversely impact our transaction volumes and revenues. A decline in usage 
of our ATMs by cardholders, in the levels of fees received by us in connection with this usage, or in the number of ATMs that we 
operate, would have a negative impact on our revenues and cash flows and would limit our future growth potential.

We derive a substantial portion of our revenue from ATMs placed with a small number of merchants. The expiration, 
termination or renegotiation of any of these contracts with our top merchants, or if one or more of our top merchants were to 
cease doing business with us, or substantially reduce its dealings with us, could cause our revenues to decline significantly 
and our business, financial condition and results of operations could be adversely impacted.

For the year ended December 31, 2019, our contracts with our top five merchant customers (Co-op Food (in the U.K.), Couche 
Tard, CVS, Speedway, and Walgreens) accounted for approximately 22% of our total revenues, the largest of which accounted 
for approximately 6% of our total revenues. Because a significant percentage of our future revenues and operating income depends 
upon the successful continuation of our relationship with our top merchant customers, the loss of any of our largest merchants, 
such as the loss of 7-Eleven in 2017, a decision by any one of them to reduce the number of our ATMs placed in their locations, 
or a decision to sell or close their locations could result in a decline in our revenues or otherwise adversely impact our business 
operations. To the extent there is consolidation or contraction within our primary retailer partners, and as a part of that consolidation 
or contraction, the retailers decide to reduce their store footprint, such an event could materially impact our revenues and profits. 
Furthermore, if their financial conditions were to deteriorate in the future, and as a result, one or more of these merchants was 
required to close a significant number of their store locations, our revenues would be significantly impacted. Additionally, these 
merchants may elect not to renew their contracts when they expire. As of December 31, 2019, the contracts we have with our five 
largest merchant customers had a weighted average remaining life of approximately 3.5 years.

Even if our major contracts are extended or renewed, the renewal terms may be less favorable to us than the current contracts. 
If any of our largest merchants enters bankruptcy proceedings and rejects its contract with us, fails to renew its contract upon 
expiration, or if the renewal terms with any of them are less favorable to us than under our current contracts, it could result in a 
decline in our revenues and profits and have a material adverse impact on our operations and cash flows.

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Deterioration in global credit markets, as well as changes in legislative and regulatory requirements, could have a negative 

impact on financial institutions including those with whom we conduct business and may seek to conduct business.

We have a significant number of customer and vendor relationships with financial institutions in all of our key markets, 
including relationships in which those financial institutions pay us for the right to place their brands on our ATMs. Additionally, 
we rely on a small number of financial institution partners to provide us with the cash that we maintain in our Company-owned 
ATMs and some of our merchant-owned ATMs. Further, we rely on a small number of financial institution partners to provide us 
with liquidity under our revolving credit facility. Volatility in the global credit markets may have a negative impact on those 
financial institutions and our relationships with them. In particular, if the liquidity positions of the financial institutions with which 
we conduct business deteriorate significantly, these institutions may be unable to perform under their existing agreements with 
us. If these defaults were to occur, we may not be successful in our efforts to identify new bank-branding partners, vault cash 
providers or lenders, and the underlying economics of any new arrangements may not be consistent with our current arrangements. 
Furthermore, if our existing bank-branding partners or vault cash providers are acquired by other institutions with assistance from 
the Federal Deposit Insurance Corporation (“FDIC”), or placed into receivership by the FDIC, it is possible that our agreements 
may be rejected in part or in their entirety.

We rely on third-parties in the various regions where we operate to provide us with the cash we require to operate many 
of our ATMs. If these third-parties were unable or unwilling to provide us with the necessary cash to operate our ATMs, we 
would need to identify alternative sources of cash to operate our ATMs or we would not be able to operate our business.

We primarily rely on several financial institutions in the regions where we operate to provide us with the vault cash that we 
use  in  our  ATMs  where  cash  is  not  provided  by  the  merchant,  which  includes,  approximately  41,000  in  North  America, 
approximately 19,000 in Europe and Africa, and approximately 4,000 ATMs in Australia and New Zealand. For the quarter ended 
December 31, 2019, we had an average outstanding vault cash balance of approximately $1.9 billion held in our North America 
ATMs, approximately $1.1 billion in our ATMs in Europe and Africa and approximately $0.2 billion in our ATMs in Australia and 
New Zealand.

Our existing vault cash rental agreements expire at various times through June 2023. However, each provider has the right to 
demand the return of all or any portion of its cash at any time upon the occurrence of certain events. Other key terms of our 
agreements include the requirement that the vault cash providers provide written notice of their intent not to renew. Such notice 
provisions typically require a minimum of 180 to 360 days’ notice prior to the actual termination date. If such notice is not received, 
then the contracts will typically automatically renew for an additional one-year period.

If our vault cash providers were to demand return of their cash or terminate their arrangements with us and remove their cash 
from our ATMs, or if they fail to provide us with cash as and when we need it for our operations, our ability to operate our ATMs 
would be jeopardized, and we would need to locate alternative sources of vault cash or potentially suffer significant downtime of 
our ATMs. In the event this was to happen, the terms and conditions of the new or renewed agreements could potentially be less 
favorable to us, which would negatively impact our results of operations. Furthermore, restrictions on access to cash to fill our 
ATMs could severely restrict our ability to keep our ATMs operating, and could subject us to performance penalties under our 
contracts with our customers. A significant reduction in access to the necessary cash to operate our ATMs could have a material 
adverse impact on our operations and cash flows.

We rely on third-party EFT network providers, transaction processors, bank sponsors, armored courier providers, and 
maintenance providers to provide services to our ATMs. If some of these providers that service a significant number of our 
ATMs fail or otherwise cease, consolidate, or no longer agree to provide their services, we could suffer a temporary loss of 
transaction revenues, incur significant costs or suffer the permanent loss of any contract with a merchant or financial institution 
affected by such disruption in service.

We rely on EFT network providers and have agreements with various transaction processors, armored courier providers, and 
maintenance providers. These service providers enable us to provide card authorization, data capture, settlement, cash management 
and delivery, and maintenance services to our ATMs. Typically, these agreements are for periods of two or three years each. If we 
are unable to secure the renewal or replacement of any expiring vendor contracts, or a key vendor fails or otherwise ceases to 
provide the services for which we have contracted and disruption of service to our ATMs occurs, our relationship with those 
merchants and financial institutions affected by the disrupted ATM service could suffer.

While we have more than one provider for each of the critical services that we rely on third-parties to perform, certain of 
these providers currently provide services to or for a significant number of our ATMs. Although we believe we would be able to 
transition these services to alternative service providers, this could be a time-consuming and costly process. In the event one or 
more of such service providers was unable to deliver services to us, we could suffer a significant disruption in our business, which 
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could result in a material adverse impact to our financial results. Furthermore, any disruptions in service in any of our markets, 
whether caused by us or by third-party providers, may continue to result in a loss of revenues under certain of our contractual 
arrangements that contain minimum service-level requirements and could result in a material adverse impact on our operations 
and cash flows.

Our operational failures or those of our transaction processors, EFT networks or other service providers could delay or 
interrupt our products and services and harm our business and our relationships with our merchant and financial institution 
customers.

Our ability to provide reliable service largely depends on the efficient and uninterrupted operations of our EFT transaction 
processing platforms, third-party transaction processors, telecommunications network systems, and other service providers as well 
as availability of hardware and replacement parts from vendors. Accordingly, any damage, destruction, or third-party actions that 
interrupt our services would severely harm our business and reputation and result in a loss of revenues and profits and could cause 
us to incur substantial additional expenses. Additionally, if any interruption is caused by us, especially in those situations in which 
we serve as the primary transaction processor, such interruption could result in the loss of the affected merchants and financial 
institutions, or damage our relationships with them. Prolonged interruption of our services or network that extends for more than 
several hours (i.e., where our backup systems are not able to recover) would result in data loss and/or a reduction in revenues as 
our ATMs would be unable to process transactions. Our systems and operations and those of our transaction processors and our 
EFT network and other service providers could be exposed to damage or interruption from fire, floods, natural disaster, unlawful 
acts, terrorist attacks, power loss, telecommunications failure, unauthorized entry, cyber-attack, public health emergencies and 
computer viruses, among other things. We cannot be certain that any measures we and our service providers have taken to prevent 
system failures will be successful or that we will not experience service interruptions. Should a significant system failure occur, 
it could have a material adverse impact on our operations and cash flows.  In addition, a significant interruption of service could 
have a negative impact on our reputation and could cause our present and potential merchant and financial institution customers 
to choose alternative service providers, as well as subject us to fines or penalties related to contractual service agreements and 
ultimately cause a material adverse impact on our operations and cash flows.

We maintain a significant amount of vault cash within our Company-owned ATMs, which is subject to potential loss due 

to theft or other events, including natural disasters.

For the quarter ended December 31, 2019, our average outstanding vault cash balance was $3.2 billion in our ATMs.  Any 
loss of vault cash from our ATMs is generally our responsibility. We typically require that our service providers, who either transport 
the vault cash or otherwise have access to the ATM safe, maintain adequate insurance coverage in the event cash losses occur as 
a result of theft, misconduct, or negligence on the part of such providers. Cash losses at the ATM occur in a variety of ways, such 
as natural disasters (hurricanes, flooding, tornadoes, etc.), fires, vandalism, and physical removal of the entire ATM, defeating the 
interior safe or by compromising the ATM’s technology components. Because our ATMs are often installed at retail sites, they 
face exposure to attempts of theft and vandalism. Thefts of vault cash may be the result of an individual acting alone or as a part 
of a crime group. We have experienced theft of vault cash from our ATMs across the geographic regions in which we operate and 
have at times temporarily removed ATMs from service to enhance security features or permanently removed ATMs due to security 
concerns. While we maintain insurance policies to cover significant losses that may occur that are not covered by the insurance 
policies maintained by our service providers, such insurance coverage is subject to deductibles, exclusions, and limitations that 
may leave us bearing some or all of those losses. Significant vault cash losses could result in a material adverse impact on our 
operations and cash flows.

Any increase in the frequency and/or amounts of theft and other losses could negatively impact our operating results by 
causing higher deductible payments and increased insurance premiums. Certain ATM types have recently been susceptible to 
coordinated ATM attacks that generally involves a logical or physical compromise of the ATM, which causes the ATM to dispense 
cash without proper authorization and can be controlled remotely in certain types of these attacks. While we maintain a controls 
program across many fronts to prevent and quickly detect unauthorized ATM access and theft attempts, there can be no assurance 
that a significant or successful jackpotting attack attempt could occur on our portfolio. Additionally, in recent periods, we have 
seen elevated attack attempts and vault cash losses in our U.K. business, in particular. Should these losses continue at an elevated 
or increasing rate, it could adversely impact our results and impact our ability to obtain insurance for the vault cash used on our 
ATMs. Also, damage sustained to our merchant customers’ store locations in connection with any ATM-related thefts, if extensive 
and frequent enough in nature, could negatively impact our relationships with those merchants and impair our ability to deploy  
ATMs in those existing or new locations of those merchants. Certain merchants have requested, and could request in the future, 
that we remove ATMs from store locations that have suffered damage as a result of ATM-related thefts, thus negatively impacting 
our financial results. Finally, we have in the past, and may in the future, voluntarily remove vault cash from certain ATMs on a 
temporary or permanent basis to mitigate further losses arising from theft or vandalism. Depending on the magnitude and duration 
of any cash removal, our revenues and profits could be materially and adversely affected.

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Our armored transport business exposes us to additional risks beyond those currently experienced by us in the ownership 

and operation of ATMs.

Our armored courier operation in the U.K. delivers cash to and collects residual cash from our ATMs in that market. As of 
December 31, 2019, we were providing armored courier services to a majority of our ATMs in that market and we currently intend 
to further expand that operation to service additional ATMs. The armored transport business exposes us to significant risks, including 
the potential for cash-in-transit losses, employee theft, as well as claims for personal injury, wrongful death, worker’s compensation, 
punitive damages, and general liability. There can be no assurance that we will avoid significant future claims or adverse publicity 
related thereto. Furthermore, there can be no assurance that our insurance coverage will be adequate to cover potential liabilities 
or that insurance coverage will remain available at costs that are acceptable to us. The availability of quality and reliable insurance 
coverage is an important factor in our ability to successfully operate this aspect of our operations. A loss claim for which insurance 
coverage is denied or that is in excess of our insurance coverage could have a material adverse effect on our business, financial 
condition and results of operations and cash flows.

If we fail to adapt our products and services to changes in technology or in the marketplace, or if our ongoing efforts to 
upgrade our technology are not successful, we could lose customers or have difficulty attracting new customers, which would 
adversely impact our revenues and our operations.

The markets for our products and services are characterized by constant technological changes, frequent introductions of new 
products and services and evolving industry standards. Due to a variety of factors, including but not limited to security features, 
compatibility between systems and software and hardware components, consumer preferences, industry standards, demands of 
our financial institution and retail customers, and other factors, we regularly update the technology components, including software, 
on our ATMs. These technology upgrade efforts, in some cases, may result in downtime to our ATMs, and as a result, loss of 
transactions and revenues. Additionally, our ability to enhance our current products and services and to develop and introduce 
innovative products and services that address the increasingly sophisticated needs of our customers will significantly affect our 
future success. Our ability to take advantage of opportunities in the market may require us to invest considerable resources adapting 
our organization and capabilities to support development of products and systems that can support new services or be integrated 
with new technologies and incur other expenses in advance of our ability to generate revenue from these products and services. 
These developmental efforts may require substantial capital investment, divert resources from other potential investments in our 
businesses, management time and attention from other matters, and these efforts may not lead to the development of viable new 
products or services on a timely or cost effective basis. We may not be successful in developing, marketing or selling new products 
and services that meet these changing demands. In addition, we may experience difficulties that could delay or prevent the successful 
development, introduction or marketing of these products and services, or our new products and services and enhancements may 
not adequately meet the demands of the marketplace or achieve market acceptance.

Microsoft announced a plan to end technical support and patches for a series of Windows-based operating systems, including 
Windows 7, which is currently in use on a large number of our ATMs. Microsoft has stated that support for Windows 7 has ended 
as of January 2020 and that limited support will be available until 2023 for a fee. As a large number of our ATMs currently operate 
on Windows 7 we are in the process of upgrading or replacing portions of our fleet. As we progress through the upgrades we 
anticipate the cost will be significant to us and may elevate our capital expenditures. Changing security features, compatibility 
requirements and end of life capital replenishment may result in upgrade costs and capital costs as well as downtime at some of 
our ATMs, which could adversely impact revenues and profits.

If we are unsuccessful in offering products or services that gain market acceptance, it could have an adverse impact on our 
ability  to  retain  existing  customers  or  attract  new  ones,  which  could  have  a  material  adverse  effect  on  our  revenues  and  our 
operations.

Errors or omissions in the settlement of merchant funds or in our vault cash reconciliations could damage our relationships 

with our merchant customers and vault cash providers, respectively and expose us to liability.

We  are  responsible  for  maintaining  accurate  bank  account  information  for  certain  of  our  merchant,  financial  institution 
customers and vault cash providers and accurate settlements of funds into these accounts based on the underlying transaction 
activity. This process relies on precise and authorized maintenance of electronic records and internal controls. Although we have 
controls in place to help ensure the safety and accuracy of our records in the movement and settlement of funds, errors or unauthorized 
changes to these records or failure to maintain proper controls of the vault cash in transit with our carriers could result in the 
erroneous or fraudulent movement of funds, thus damaging our relationships with our merchant customers and vault cash providers 
exposing us to liability and potentially resulting in a material adverse impact on our operations and cash flows.

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Changes in interest rates could increase our operating costs by increasing interest expense under our credit facilities and 

our vault cash rental costs.

Interest on amounts borrowed under our revolving credit facility is based on a floating interest rate, and our vault cash rental 
expense is based primarily on floating interest rates. As a result, our interest expense and cash management costs are sensitive to 
changes in interest rates. We pay a monthly fee on the average outstanding vault cash balances in our ATMs under floating rate 
formulas based on a spread above various LIBOR in the U.S., and the U.K. In Germany and Spain, the rate is based on the Euro 
Interbank Offered Rate (commonly referred to as “Euribor”). In Mexico, the rate is based on the Interbank Equilibrium Interest 
Rate (commonly referred to as the “TIIE”), in Canada, the rate is based on the Bank of Canada’s Bankers Acceptance Rate and 
the Canadian prime rate, and in Australia, the formula is based on the Bank Bill Swap Rates (“BBSY”). Although we currently 
hedge a portion of our vault cash interest exposure and interest on outstanding borrowings on our revolving credit facility by using 
interest rate swap and cap contracts, we may not be able to enter into similar arrangements for similar amounts in the future. Any 
significant future increases in interest rates could have a negative impact on our earnings and cash flow by increasing our operating 
costs and expenses.

On July 27, 2017, the United Kingdom’s Financial Conduct Authority, which regulates LIBOR, publicly announced that it 
intends to stop compelling banks to submit LIBOR rates after 2021. The announcement indicates that the continuation of LIBOR 
on the current basis cannot be guaranteed after 2021. While there is no consensus on what rate or rates may become accepted 
alternatives to LIBOR, a group of large banks, the Alternative Reference Rate Committee (or "ARRC"), selected the Federal 
Reserve Bank of New York to publish the Secured Overnight Finance Rate or SOFR as an alternative to LIBOR. Beginning in 
May 2018, SOFR was established as a broad measure of the cost of overnight borrowing collateralized by U.S. Treasury securities. 
Furthermore, the Bank of England has commenced publication of a reformed Sterling Overnight Index Average (or "SONIA"), 
comprised of a broader set of overnight Sterling money market transactions.  The SONIA has been recommended as the alternative 
to Sterling LIBOR by the Bank of England’s Working Group on Sterling Risk-Free Reference Rates. At this time, it is not possible 
to predict whether SOFR, SONIA or other rates will become widely accepted alternatives to LIBOR. As a result, it is also not 
possible to predict whether LIBOR will continue in place, what changes will be made to it, what rates may replace LIBOR going 
forward, or how a reference rate will be determined for purposes of loans, securities and derivative instruments that reference 
LIBOR when and if it ceases to exist. For these reasons, the potential effect of a LIBOR phase out on our operating costs cannot 
yet be determined. In addition, any further changes or reforms to the determination or supervision of LIBOR may result in an 
increase or decrease in reported LIBOR. The potential changes could have a negative impact on our earnings and cash flow by 
increasing our operating costs and expenses.

For additional information, see Part II. Item 7A. Quantitative and Qualitative Disclosures About Market Risk - Interest Rate 

Risk.

The  election  by  our  merchant  customers  not  to  participate  in  our  surcharge-free  network  offerings  could  impact  the 

effectiveness of our offerings, which would negatively impact our financial results.

Financial institutions that are members of the Allpoint network pay a fee in exchange for allowing their cardholders to use 
selected Company-owned, managed and/or participating ATMs on a surcharge-free basis. The success of the Allpoint network is 
dependent upon the participation by our merchant customers in that network. In the event a significant number of our merchants 
elect not to participate in that network, the benefits and effectiveness of the network would be diminished, thus potentially causing 
some of the participating financial institutions to not renew their agreements, terminate early with us, and/or trigger financial 
penalties, thereby having a negative impact on our financial results.

We  may  be  unable  to  effectively  integrate  our  acquisitions,  which  could  increase  our  cost  of  operations,  reduce  our 

profitability, or reduce our shareholder value.

We have been an active business acquirer and may be active in the future. The acquisition and integration of businesses 
involves a number of risks. The core risks are in the areas of valuation (negotiating a fair price for the business based on inherently 
limited due diligence) and integration (managing the complex process of integrating the acquired company’s personnel, products, 
processes, technology, and other assets so as to realize the projected value of the acquired company and the synergies projected 
to be realized in connection with the acquisition).

The process of integrating operations is time consuming and could cause an interruption of, or loss of momentum in, the 
activities of one or more of our combined businesses and the possible loss of key personnel. The diversion of management’s 
attention from day-to-day operations, any delays or difficulties encountered in connection with acquisitions, and the integration 
of the companies’ operations could have an adverse effect on our business, results of operations, financial condition or prospects. 
The difficulties of integration may be increased by the necessity of coordinating geographically dispersed organizations, integrating 
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personnel with disparate business backgrounds, and combining different corporate cultures. Further, if we cannot successfully 
integrate an acquired company’s internal control over financial reporting, the reliability of our consolidated financial statements 
may be impaired and we may not be able to meet our reporting obligations under applicable law. Any such impairment or failure 
could cause investor confidence and, in turn, the market price of our common shares, to be materially adversely affected.

In addition, even if we are able to integrate acquired businesses successfully, we may not realize the full benefits of the cost 
efficiency or synergies, or other benefits that we anticipated when selecting our acquisition candidates or these benefits may not 
be achieved within a reasonable period of time. We may be required to invest significant capital and resources after an acquisition 
to maintain or grow the business that we acquire. Further, acquired businesses may not achieve anticipated revenues, earnings, or 
cash flows. Any shortfall in anticipated revenues, earnings, or cash flows could require us to write down the carrying value of the 
intangible assets associated with any acquired company, which would adversely affect our reported earnings.

Since we were incorporated as Cardtronics Group, Inc. in 2001, we have acquired numerous ATM businesses, a surcharge-
free ATM network, a technology product offering that complements our surcharge-free offering, an ATM installation company in 
the U.K., a Scotland-based provider and developer of marketing and advertising software and services for ATM owners, a U.K.-
based provider of secure cash logistics and ATM maintenance, and a transaction processor in the U.S. We have made acquisitions 
to obtain the assets of deployed ATM networks and the related businesses and their infrastructure, as well as for strategic reasons 
to enhance the capability of our ATMs and expand our service offerings. We currently anticipate that our future acquisitions, if 
any, will likely reflect a mix of asset acquisitions and acquisitions of businesses, with each acquisition having its own set of unique 
characteristics. In the future, we may acquire businesses outside of our traditional areas, which could introduce new risks and 
uncertainties. To the extent that we elect to acquire an existing company or the operations, technology, and the personnel of the 
company, we may assume some or all of the liabilities associated with the acquired company and face new and added challenges 
integrating such acquisition into our operations.

A failure of enterprise resource planning (“ERP”) and other associated information systems changes could adversely 

impact our business and our results of operations.

The Company has implemented a new cloud based enterprise resource planning and related information systems in order to 
better manage the business. This implementation required the commitment of significant personnel and financial resources, and 
entailed risks to business operations. Failure and difficulties encountered with our new ERP and related information systems would 
result  in  lost  anticipated  productivity  improvements  or  cost  efficiencies,  and/or  interruptions  in  service  or  other  operational 
difficulties that hinder our ability to effectively manage our business. If we do experience unanticipated failures or other difficulties 
with  the  ERP  system,  we  may  incur  additional  costs  associated  with  repairing  and/or  re-implementing  the  system,  adversely 
impacting our financial condition and results of operations.

We operate in many sovereign jurisdictions across the globe and expect to continue to grow our business in new regions. 

Operating in different countries involves special risks which could result in a reduction of our gross and net profits.

We have operations in the U.S., the U.K., Germany, Spain, Ireland, Mexico, Canada, Australia, New Zealand, India and South 
Africa. We expect to continue to expand in the countries in which we currently operate, and potentially into other countries as 
opportunities arise. We currently report our consolidated results in U.S. dollars and under generally accepted accounting principles 
in the U.S. (“U.S. GAAP” or “GAAP”) and expect to do so for the foreseeable future. Operating in various distinct jurisdictions 
presents a number of risks, including:

• 

• 
• 

• 

• 
• 

• 

exposure to currency fluctuations, including the risk that our future reported operating results could be negatively 
impacted by unfavorable movements in the functional currencies of our international operations relative to the U.S. 
dollar, which represents our consolidated reporting currency;
the imposition of exchange controls, which could impair our ability to freely move cash;
difficulties in complying with the different laws and regulations in each country and jurisdiction in which we operate, 
including unique labor and reporting laws and restrictions on the collection, management, aggregation, and use of 
information;
unexpected changes in laws, regulations, and policies of governments or other regulatory bodies, including changes 
that could potentially disallow surcharging or that could result in a reduction in the amount of interchange or other 
transaction-based fees that we receive;
new, existing or unanticipated conflicts, and political and/or social instability that may be experienced;
rising crime rates in certain of the areas we operate in, including increased incidents of crimes on our ATMs and 
against store personnel where our ATMs are located;
difficulties in staffing and managing foreign operations, including hiring and retaining skilled workers in those 
countries in which we operate;

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• 

• 

• 
• 

decreased ATM usage related to decreased travel and tourism or travel restrictions and quarantines in the markets that 
we operate in;
decreased use or restrictions on the use of cash, or supply chain or staffing interruptions, related to the widespread 
outbreak of contagious diseases;
exposure to corruption in jurisdictions where we operate; and
potential adverse tax consequences, including restrictions on the repatriation of foreign earnings.

Any of these factors could have a material adverse impact on us and reduce the revenues and profitability derived from our 
international operations and thereby adversely impact our consolidated operations and cash flows.

The exit of the U.K. from the European Union could adversely affect us and our shareholders.

On January 31, 2020, the U.K. exited the European Union and is now in a transition period through December 2020.  As a 
significant portion of our operations are located in the U.K. and our parent company is incorporated in the U.K., we face potential 
risks associated with the exit and transition. The exit of the U.K. from the E.U. and implementation of the resulting changes could 
materially and adversely affect the tax, tax treaty, currency, operational, legal, human, and regulatory regime as well as the macro-
economic environment in which we operate. The effect of any of these risks, were they to materialize, is difficult to quantify, but 
could materially increase our operating and compliance costs and materially affect our tax position or business, results of operations 
and financial position. 

We derive a significant portion of our revenues and profits from bank-branding relationships with financial institutions 
and surcharge-free revenue from our Allpoint network. A decline in these revenues as a result of changes in financial institution 
and card provider demand for these services may have a significant negative impact on our results.

Bank-branding and surcharge-free revenues from our Allpoint network drive a significant portion of our revenues, and if these 
product offerings were to become less attractive to financial institutions and card providers whereby we lost a significant amount 
of existing contracts, it could have a material impact on our revenues and profits. In addition, consolidations within the banking 
industry  may  impact  our  bank-branding  relationships  as  existing  bank-branding  customers  are  acquired  by  other  financial 
institutions, some of which may not be existing bank-branding customers. Our bank-branding contracts could be adversely affected 
by such consolidations.

If we experience additional impairments of our goodwill or other intangible assets, we will be required to record a charge 

to earnings, which may be significant.

We have a large amount of goodwill and other intangible assets and are required to perform periodic assessments for any 
possible  impairment  for  accounting  purposes. We  periodically  evaluate  the  recoverability  and  the  amortization  period  of  our 
intangible assets under U.S. GAAP and have taken impairment charges following this analysis in the past. Some of the factors 
that we consider important in assessing whether or not impairment exists include the performance of the related assets relative to 
the expected historical or projected future operating results, significant changes in the manner of our use of the assets or the strategy 
for our overall business, and significant negative industry or economic trends. These factors and assumptions, and any changes 
in them, could result in an impairment of our goodwill and other intangible assets.

During 2019, we recognized a $7.3 million impairment of our goodwill in our Canada reporting unit. Additionally, during 
2017, we recognized impairments of our goodwill and other intangible assets of $140.0 million and $54.5 million, respectively, 
in our Australia & New Zealand reporting unit. See the risk factor entitled, The broad introduction of free-to-use ATMs in Australia 
has and will continue to adversely impact our revenues and profits, above for additional information regarding the market changes 
that resulted in this impairment. As of December 31, 2019, we had goodwill and other intangible assets of $752.6 million and 
$113.9 million, respectively. In the event we determine our goodwill or amortizable intangible assets are impaired in the future, 
we may be required to record a significant charge to earnings in our consolidated financial statements, which would negatively 
impact our results of operations and that impact could be material.

We  may  accumulate  excess  or  obsolete  inventory  or  assets  that  cannot  be  used  or  re-deployed,  which  could  result  in 

unanticipated write-downs and adversely affect our financial results.

To the extent we are not able to re-deploy the assets, we may in future periods incur write-downs of these and other assets 

which could materially and adversely affect our business, results of operations, and stockholders’ equity.

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We have a significant amount of indebtedness, which may adversely affect our cash flow and our ability to operate our 

business, remain in compliance with debt covenants, and make payments on our indebtedness.

 As of December 31, 2019, our outstanding indebtedness was $754.8 million, which represents approximately 67% of our 
total book capitalization of approximately $1.1 billion. Our indebtedness could have important consequences. For example, it 
could:

• 

•  make it difficult for us to satisfy our obligations with respect to our indebtedness, and any failure to comply with the 
obligations of any of our debt instruments, including financial and other restrictive covenants, could result in an event 
of  default  under  the  indentures  governing  our  senior  subordinated  notes  and  the  agreements  governing  our  other 
indebtedness;
require us to dedicate a substantial portion of our cash flow in the future to pay principal and interest on our debt, which 
will  reduce  the  funds  available  for  working  capital,  capital  expenditures,  acquisitions,  and  other  general  corporate 
purposes;
require us to refinance our indebtedness or, in the case of our Convertible Notes, issue shares; 
• 
• 
limit our flexibility in planning for and reacting to changes in our business and in the industry in which we operate;
•  make us more vulnerable to adverse changes in general economic, industry and competitive conditions, and adverse 

• 

changes in government regulation; and
limit  our  ability  to  borrow  additional  amounts  for  working  capital,  capital  expenditures,  acquisitions,  debt  service 
requirements, execution of our growth strategy, research and development costs, or other purposes.

Any of these factors could materially and adversely affect our business, results of operations, and cash flows. We cannot 
assure shareholders that our business will generate sufficient cash flow from operations or that future borrowings, including those 
under our credit facilities, will be available in an amount sufficient to pay our indebtedness. If we do not have sufficient earnings 
or capital resources to service our debt, we may be required to refinance all or part of our existing debt, sell assets, borrow more 
money, delay investment and capital expenditures, or sell equity or debt securities, none of which we can guarantee we will be 
able to do on commercially reasonable terms or at all. For additional information, see Part II. Item 7. Management’s Discussion 
and Analysis of Financial Condition and Results of Operations - Liquidity and Capital Resources - Financing Facilities.

Our $287.5 million Convertible Notes are due to mature on December 1, 2020. While our current plan is to retire these 
obligations with additional borrowings under our revolving credit facility and we currently have and expect to have the necessary 
capacity under our revolving credit facility to repay the Convertible Notes, there can be no assurance that we will be able to borrow 
the necessary funds at the time they mature. Alternatively, if we are unable to secure the necessary funds through our revolving 
credit facility or another financing vehicle, we may issue new common stock for the settlement of the Convertible Notes which 
could dilute our current shareholders’ equity interests. 

The terms of our credit agreement and the indentures governing our senior notes may restrict our current and future 

operations, particularly our ability to respond to changes in our business or to take certain actions.

Our credit agreement and the indentures governing our senior notes include a number of covenants that, among other items, 

restrict or limit our ability to:

sell or transfer property or assets;
pay dividends on or redeem or repurchase shares;

• 
• 
•  merge into or consolidate with any third-party;
create, incur, assume, or guarantee additional indebtedness;
• 
• 
create certain liens;
•  make investments;
• 
• 
• 

engage in transactions with affiliates;
issue or sell preferred shares of restricted subsidiaries; and
enter into sale and leaseback transactions.

In addition, we are required by our credit agreement to adhere to certain covenants and maintain specified financial ratios. 
As a result of these ratios, we may be limited in the manner in which we conduct our business in the future and may be unable to 
engage in favorable business activities or finance our future operations or capital needs. Accordingly, these restrictions may limit 
our ability to successfully operate our business and prevent us from fulfilling our debt obligations. A failure to comply with the 
covenants or financial ratios could result in an event of default. In the event of a default under our credit agreement, the lenders 
could exercise a number of remedies, some of which could result in an event of default under the indentures governing the senior 
notes. An acceleration of indebtedness under our credit agreement would also likely result in an event of default under the terms 
of any other financing arrangement we have outstanding at the time. If any or all of our debt were to be accelerated, we cannot 
assure shareholders that our assets would be sufficient to repay our indebtedness in full. If we are unable to repay any amounts 
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outstanding under our bank credit facility when due, the lenders will have the right to proceed against the collateral securing our 
indebtedness. Such actions could have a material adverse impact on our operations and cash flows. For additional information 
related to our credit agreement and indentures, see Part II. Item 7. Management’s Discussion and Analysis of Financial Condition 
and Results of Operations - Liquidity and Capital Resources - Financing Facilities.

The fundamental change and make-whole fundamental change provisions associated with our $287.5 million of 1.00% 
Convertible Senior Notes due December 2020 (“Convertible Notes”) may delay or prevent an otherwise beneficial takeover 
attempt of us.

The fundamental change purchase rights, which will allow holders of our Convertible Notes to require us to purchase all or 
a portion of their notes upon the occurrence of a fundamental change, and the provisions requiring an increase to the conversion 
rate for conversions in connection with certain other circumstances may delay or prevent a takeover of us or the removal of current 
management that might otherwise be beneficial to investors. For the potential dilutive effect on the convertible notes, see the risk 
factor entitled The accounting method for convertible debt securities that may be settled in cash could have a material affect on 
our reported financial results.

We may not have the ability to raise the funds necessary to pay the amount of cash due upon conversion of the Convertible 
Notes, if relevant, or upon the occurrence of a fundamental change as described in our convertible indentures, and our debt 
may contain limitations on our ability to pay cash upon conversion or required purchase of the Convertible Notes.

Upon the occurrence of a fundamental change, holders of our Convertible Notes may require us to purchase, for cash, all or 
a portion of their Convertible Notes at a fundamental change purchase consideration specified within the convertible note indentures. 
There can be no assurance that we will have sufficient financial resources, or will be able to arrange financing, to pay the fundamental 
change purchase consideration if holders submit their Convertible Notes for purchase by us upon the occurrence of a fundamental 
change or to pay the amount of cash (if any) due if holders surrender their Convertible Notes for conversion. In addition, the 
occurrence of a fundamental change may cause an event of default under agreements governing us or our subsidiaries’ indebtedness. 
Agreements governing any future debt may also restrict our ability to make any of the required cash payments even if we have 
sufficient funds to make them. Furthermore, our ability to purchase the Convertible Notes or to pay cash (if any) due upon the 
conversion of the Convertible Notes may be limited by law or regulatory authority. In addition, if we fail to purchase the Convertible 
Notes or to pay the amount of cash (if any) due upon conversion of the Convertible Notes, we will be in default under the indenture. 
A default under the indenture or the fundamental change itself could also lead to a default under agreements governing our other 
indebtedness, which in turn may result in the acceleration of other indebtedness we may then have. If the repayment of the other 
indebtedness were to be accelerated, we may not have sufficient funds to repay that indebtedness and to purchase the Convertible 
Notes or to pay the amount of cash (if any) due upon conversion.  Our convertible notes are due December 2020, see Part I. Item 
1A. We have a significant amount of indebtedness, which may adversely affect our cash flow and our ability to operate our business, 
remain in compliance with debt covenants, and make payments on our indebtedness.

Non-compliance with established EFT network rules and regulations could expose us to fines, penalties or other liabilities 
and could negatively impact our results of operations. Additionally, new EFT network rules and regulations could require us 
to expend significant amounts of capital to remain in compliance with such rules and regulations.

Our transactions are routed over various EFT networks to obtain authorization for cash disbursements and to provide account 
balances. These networks include Star, Pulse, NYCE, Cirrus (MasterCard), and Plus (Visa) in the U.S., and LINK in the U.K., 
among other networks. We utilize various other EFT networks in our other geographic locations. EFT networks set the interchange 
fees that they charge to the financial institutions, as well as the amounts paid to us. Additionally, EFT networks, including MasterCard 
and Visa, establish rules and regulations that ATM providers, including ourselves, must comply with in order for member cardholders 
to use those ATMs. Failure to comply with such rules and regulations could expose us to penalties and/or fines, which could 
negatively impact our financial results. Furthermore, compliance may in certain instances require capital expenditure, which could 
be significant. The payment networks’ rules and regulations are generally subject to change and they may modify their rules and 
regulations from time to time. Our inability to react to changes in the rules and regulations or the interruption or application thereof, 
may result in the substantial disruption of our business.

The majority of the electronic debit networks over which our transactions are conducted require sponsorship by a bank, 

and the loss of any of our sponsors and our inability to find a replacement may cause disruptions to our operations.

In each of the geographic segments in which we operate, bank sponsorship is required in order to process transactions over 
certain  networks.  In  all  of  our  markets,  our ATMs  are  connected  to  financial  transaction  switching  networks  operated  by 
organizations such as Visa and MasterCard. The rules governing these switching networks require any company sending transactions 
through these networks to be a bank or a technical service processor that is approved and monitored by a bank. As a result, the 
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operation of our ATM network in all of our markets depends on our ability to secure these “sponsor” arrangements with financial 
institutions. In the U.S., our largest geographic segment by revenues, bank sponsorship is required on a significant majority of 
our transactions and we rely on our sponsor banks for participation in the applicable networks. In the U.K., only international 
transactions require bank sponsorship. In Mexico, all ATM transactions require bank sponsorship, which is currently provided by 
our banking partners in the country. In Canada, Germany, and Spain, bank sponsorships are also required and are obtained through 
our relationships with third-party processors. If our current sponsor banks decide to no longer provide this service, or are no longer 
financially capable of providing this service as may be determined by certain networks, it may be difficult to find an adequate 
replacement at a cost similar to what we incur today, or potentially, we could incur a temporary service disruption for certain 
transactions in the event we lose or do not retain bank sponsorship, which may negatively impact our profitability and may prevent 
us from doing business in that market.

If we lose key personnel or are unable to attract additional qualified personnel as we grow, our business could be adversely 

affected.

We are dependent upon the ability and experience of a number of key personnel who have substantial experience with our 
operations, the rapidly changing automated consumer financial services industry, and the geographical segments in which we 
operate. It is possible that the loss of the services of one or a combination of several of our senior executives or key managers 
would have an adverse effect on our operations, if we are not able to find suitable replacements for such persons in a timely manner. 
Unexpected turnover in key leadership positions within the Company may adversely impact our ability to manage the Company 
efficiently and effectively, could be disruptive and distracting to management and may lead to additional departures of existing 
personnel, any of which could adversely impact our business. Any adverse change in our reputation, whether as a result of decreases 
in revenue or a decline in the market price of our common shares, could affect our ability to motivate and retain our existing 
employees and recruit new employees. Our success also depends on our ability to continue to attract, manage, motivate and retain 
other qualified management, as well as technical and operational personnel as we grow. We may not be able to continue to attract 
and retain such personnel in the future, which could adversely impact our business.

We are subject to business cycles, seasonality, and other outside factors such as extreme weather, natural disasters or 

health emergencies that may negatively affect our business.

Many of our ATMs are located in convenience stores, gas stations, malls, grocery stores, drug stores, airports, train stations, 
and other large retailers and are utilized by consumers that frequent them.  As such transaction volumes at our ATMs located in 
regions affected by strong winter weather patterns typically experience declines in volume during those months as a result of 
decreases  in  the  amount  of  consumer  traffic  through  such  locations. With  the  majority  of  our ATMs  located  in  the  northern 
hemisphere, we expect to see slightly higher transactions in the warmer summer months from May through August, which are 
also aided by increased vacation and holiday travel. As a result of these seasonal variations, our quarterly operating results may 
fluctuate and could lead to volatility in the price of our shares. In addition, if a recessionary economic environment were to reduce 
traffic at our ATM locations, this could impact the level of transactions taking place on our networks and at our ATMs.  

Natural or man-made disasters (including, hurricanes, flooding, tornadoes, fires, or acts of war or terror), uncharacteristic or 
significant weather conditions or real or potential health emergencies such as the widespread outbreak of contagious diseases 
could hinder travel, result in travel bans, government restrictions or quarantines. Any of these events could restrict or reduce traffic 
at our ATM locations, reduce the use or demand for cash or decrease demand for our services.  In addition, any catastrophic events 
or significant business interruptions could reduce or impair our ability, and that of our employees, to provide services and conduct 
operations and this may occur in a manner that cannot be mitigated by our disaster and business continuity planning or cause 
losses which are not recoverable under our insurance policies. The impact of such events may have a range of lingering impacts 
on us, our employees, customers, our suppliers and the overall economy, adversely affecting our operations, financial condition, 
results of operations and cash flows even after the initial incident resolves.

Changes in tax laws, regulations and interpretations or challenges to our tax positions could adversely affect our business.

We are a large corporation with operations in various jurisdictions around the world. As such, we are subject to tax laws and 
regulations  of  federal,  state  and  local  governments. We  compute  our  income  tax  provision  based  on  enacted  tax  rates  in  the 
jurisdictions  in  which  we  operate. As  the  tax  rates  vary  among  jurisdictions,  a  change  in  earnings  attributable to  the  various 
jurisdictions in which we operate could result in an unfavorable change in our overall tax provision.

From time to time, changes in tax laws or regulations may be proposed or enacted that could adversely affect our overall tax 
liability. For example, the recent U.S. tax legislation enacted on December 22, 2017 resulted in significant changes to the U.S. 
federal tax code. This tax legislation significantly reduced the U.S. statutory corporate tax rate and made other changes that could 
have a favorable impact on our overall U.S. federal tax liability in a given period. However, the tax legislation also included a 
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number of provisions, including, but not limited to, the limitation or elimination of various deductions or credits (including for 
interest expense and for performance-based compensation under Section 162(m)), the imposition of taxes on certain cross-border 
payments or transfers and the changing of the timing of the recognition of certain income and deductions or their character that 
could significantly and adversely affect our U.S. federal income tax position. There can be no assurance that changes in tax laws 
or regulations, both within the U.S. and the other jurisdictions in which we operate, will not materially and adversely affect our 
effective tax rate, tax payments, financial condition and results of operations. Similarly, changes in tax laws and regulations that 
impact our customers and counterparties or the economy generally may also impact our financial condition and results of operations.

We may also be audited from time to time and while we generally believe we comply with all filing and reporting requirements, 
a regulator may challenge a particular position or interpretation of law or practice. Certain of our entities are currently under audit.

In addition, tax laws and regulations are complex and subject to varying interpretations, and any significant failure to comply 
with applicable tax laws and regulations in all relevant jurisdictions could give rise to substantial penalties and liabilities. Any 
changes in enacted tax laws (such as the recent U.S. tax legislation), rules or regulatory or judicial interpretations; any adverse 
outcome in connection with tax audits in any jurisdiction; or any change in the pronouncements relating to accounting for income 
taxes could materially and adversely impact our effective tax rate, tax payments, financial condition and results of operations.

We operate in several jurisdictions and we could be adversely affected by violations of anti-bribery, sanctions and anti-

money laundering laws and regulations. 

Our business operations are subject to anti-corruption laws and regulations, including restrictions imposed by the U.S. Foreign 
Corrupt Practices Act (“FCPA”). The FCPA and similar anti-corruption laws in other jurisdictions, such as the U.K. Bribery Act, 
generally prohibit companies and their intermediaries from paying or promising to pay government officials, political parties, or 
political party officials and in some cases private individuals or organizations for the purpose of obtaining, retaining, influencing, 
or directing business. We operate in parts of the world that have experienced governmental or commercial corruption to some 
degree and, in certain circumstances, compliance with anti-corruption laws may conflict with local customs and practices.

Our employees and agents may interact with government officials on our behalf, including interactions necessary to obtain 
licenses and other regulatory approvals necessary to operate our business, import or export equipment and resolve tax disputes. 
These interactions create a risk that actions may occur that could violate the FCPA or other similar laws.

Although we have implemented policies and procedures designed to ensure compliance with local laws and regulations as 
well as U.S. and U.K. laws and regulations, including the FCPA and the U.K. Bribery Act, there can be no assurance that all of 
our employees, consultants, contractors and agents will abide by our policies. If we were to be found to be liable for violations of 
the FCPA, the U.K. Bribery Act or similar anti-corruption laws, either due to our own acts or out of inadvertence, or due to the 
acts or inadvertence of others, we could suffer from criminal or civil penalties which could have a material and adverse effect on 
our business, results of operations, financial condition, and cash flows.

We are also subject to economic and trade sanctions programs that are administered globally by the United Nations and in 
the United States by the Treasury Department’s Office of Foreign Assets Control (OFAC). These programs prohibit or restrict 
transactions to or from or dealings with specified countries, governments or individuals, including narcotics traffickers and terrorists 
or  terrorist  organizations. Additionally  other  countries  in  which  we  operate  also  have  sanctions  programs  including  Canada, 
Australia, the United Kingdom and the European Union.

Compliance with sanctions regulations may be onerous and expensive, and they may be inconsistent or contradictory between 
jurisdictions. Any violation of OFAC or other sanctions regulations could result in criminal or civil penalties which could have a 
material and adverse effect on our business, results of operations, financial condition, and cash flows.

Many jurisdictions apply financial crime regulations, including combating money laundering and terrorist financing. Whilst 
we are not a financial institution, certain of these regulations may apply to our businesses. To the extent that they do, any violation 
of  such  financial  crime  regulations  could  have  a  material  and  adverse  effect  on  our  business,  results  of  operations,  financial 
condition, and cash flows.

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If we are unable to adequately protect our intellectual property, we may lose a valuable competitive advantage or be forced 
to incur costly litigation to protect our rights. Additionally, if we face claims of infringement of third-party intellectual property, 
we may be forced to incur costly litigation.

Our success depends, in part, on developing and protecting our intellectual property. We rely on copyright, patent, trademark 
and trade secret laws to protect our intellectual property. We also rely on other confidentiality and contractual agreements and 
arrangements with our employees, affiliates, business partners and customers to establish and protect our intellectual property and 
similar proprietary rights. While we expect these agreements and arrangements to be honored, we cannot assure shareholders that 
they  will  be  and,  despite  our  efforts,  our  trade  secrets  and  proprietary  know-how  could  become  known  to,  or  independently 
developed by competitors. Agreements entered into for that purpose may not be enforceable or provide us with an adequate remedy. 
Effective patent, trademark, service mark, copyright and trade secret protection may not be available in every country in which 
our  applications  and  services  are  made  available. Any  litigation  relating  to  the  defense  of  our  intellectual  property,  whether 
successful or unsuccessful, could result in substantial costs to us and potentially cause a diversion of our resources.

In addition, we may face claims of infringement that could interfere with our ability to use technology or other intellectual 
property rights that are material to our business operations. We may expose ourselves to additional liability if we agree to indemnify 
our customers against third-party infringement claims. If the owner of intellectual property establishes that we are, or a customer 
which we are obligated to indemnify is, infringing its intellectual property rights, we may be forced to change our products or 
services, and such changes may be expensive or impractical, or we may need to seek royalty or license agreements from the owner 
of such rights. In the event a claim of infringement against us is successful, we may be required to pay royalties to use technology 
or other intellectual property rights that we had been using, or we may be required to enter into a license agreement and pay license 
fees, or we may be required to stop using the technology or other intellectual property rights that we had been using. We may be 
unable to obtain necessary licenses from third-parties at a reasonable cost or within a reasonable amount of time. Any litigation 
of this type, whether successful or unsuccessful, could result in substantial costs to us and potentially cause a diversion of our 
resources.

We are subject to business cycles, seasonality, and other outside factors that may negatively affect our business.

Our overall business is subject to seasonal variations. Transaction volumes at our ATMs located in regions affected by strong 
winter weather patterns typically experience declines in volume during those months as a result of decreases in the amount of 
consumer traffic through such locations. With the majority of our ATMs located in the northern hemisphere, we expect to see 
slightly higher transactions in the warmer summer months from May through August, which are also aided by increased vacation 
and holiday travel. As a result of these seasonal variations, our quarterly operating results may fluctuate and could lead to volatility 
in the price of our shares. In addition, a recessionary economic environment could impact the level of transactions taking place 
on our networks, which could have a material impact on our operations and cash flows.

Cardtronics plc may be treated as a U.S. corporation for U.S. federal income tax purposes and could be liable for substantial 
additional U.S. federal income taxes in the event our redomicile to the U.K. is successfully challenged by the U.S. Internal 
Revenue Service (“IRS”).

For U.S. federal income tax purposes, a corporation is generally considered a tax resident in the jurisdiction of its incorporation 
or organization. Because Cardtronics plc is incorporated under English law, it should be considered a U.K. tax resident, and not 
a U.S. tax resident under these general rules. However, Section 7874 of the Code provides that a corporation organized outside 
the U.S. that acquires substantially all of the assets of a corporation organized in the U.S. (including through a merger) will be 
treated as a U.S. corporation (and therefore, a U.S. tax resident) for U.S. federal income tax purposes if (i) the shareholders of the 
acquired U.S. corporation own at least 80% (of either the voting power or value) of the share of the acquiring foreign corporation 
after the acquisition and (ii) the acquiring foreign corporation’s “expanded affiliated group” does not have substantial business 
activities in the country in which the acquiring foreign corporation is organized relative to the expanded affiliated group’s worldwide 
activities (“substantial business activities” or the “SBA Test”). Pursuant to the Redomicile Transaction, Cardtronics plc indirectly 
acquired all of Cardtronics Delaware’s assets, and Cardtronics Delaware shareholders held 100% of the value of Cardtronics plc 
by virtue of their prior share ownership of Cardtronics Delaware immediately after the Redomicile Transaction. As a result, the 
Cardtronics plc expanded affiliated group (which includes Cardtronics Delaware and its subsidiaries) must have had substantial 
business activities in the U.K. for Cardtronics plc to avoid being treated as a U.S. corporation for U.S. federal income tax purposes 
under Section 7874 of the Code. In order for the Cardtronics plc expanded affiliated group to have satisfied the SBA Test, at least 
25% of the employees (by headcount and compensation), assets, and gross income of such group must have been based, located, 
and derived, respectively, in the U.K. as of the dates and for relevant periods under the Code sections.

Cardtronics plc believes it fully satisfied the SBA Test and performed rigorous analysis to support this conclusion. However, 
the application of Section 7874 of the Code is not entirely clear in all situations, and while we believe the SBA Test was fully 
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satisfied, there is no assurance that the IRS or a court will agree. Furthermore, there have been legislative proposals to expand the 
scope of U.S. corporate tax residence and there could be changes to the Code (including Section 7874 of the Code) or the U.S. 
Treasury Regulations that could result in Cardtronics plc being treated as a U.S. corporation or otherwise have adverse consequences. 
Such statutory or regulatory provisions could have retroactive application.

If it were determined that Cardtronics plc should be taxed as a U.S. corporation for U.S. federal income tax purposes, Cardtronics 
plc could be liable for substantial additional U.S. federal income taxes. Additionally, the U.K. could continue to tax Cardtronics 
plc as a U.K. tax resident for U.K. tax purposes, and thus Cardtronics plc and its shareholders could be subject to taxation in both 
the U.S. and the U.K.

Our U.S. shareholders could suffer tax consequences if we are treated as a “controlled foreign corporation” for U.S. 

federal income tax purposes.

A foreign corporation will be treated as a “controlled foreign corporation” (“CFC”) for U.S. federal income tax purposes if, 
on any day during the taxable year of such foreign corporation, more than 50% of the equity interests in such corporation, measured 
by reference to the combined voting power or value of the equity of the corporation, is owned directly or by application of the 
attribution  and  constructive  ownership  rules  of  Sections  958(a)  and  958(b)  of  the  Internal  Revenue  Code  by  United  States 
Shareholders. For this purpose, a “United States Shareholder” is any United States person that possesses directly, or by application 
of the attribution and constructive ownership rules of Sections 958(a) and 958(b) of the Code, 10% or more of the combined voting 
power of all classes of equity in such corporation. Each United States Shareholder of our Company who owns, directly or indirectly, 
our common shares on the last day of the taxable year on which we are a CFC will be required to include in its gross income for 
United States federal income tax purposes its pro rata share of our “Subpart F income,” even if the Subpart F income is not 
distributed. Subpart F income generally includes passive income but also includes certain related party sales, manufacturing and 
services income. Additionally, post U.S. Tax Reform, each United States Shareholder of our Company may be required to include 
in their gross income for United States federal income tax purposes its pro rata share of our Global Intangible Low-Taxed Income, 
even if undistributed. If we are a CFC, the Passive Foreign Investment Company ("PFIC") rules set forth above, even if we are 
otherwise considered to be a PFIC, will not be applicable. United States persons who might, directly, indirectly or constructively, 
acquire 10% or more of our common shares, and therefore might be a United States Shareholder, should consider the possible 
application of the CFC rules, and consult a tax advisor with respect to such matter.

Our operating results have fluctuated historically and could continue to fluctuate in the future, which could affect our 

ability to maintain our current market position or expand.

Our operating results have fluctuated in the past and may continue to fluctuate in the future as a result of a variety of factors, 

many of which are beyond our control, including the following:

• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 

• 
• 

• 
• 
• 
• 
• 
• 
• 

• 

changes in consumers’ preferences for cash as a payment vehicle;
changes implemented by networks and how they determine interchange rates;
changes in general economic conditions and specific market conditions in the ATM and financial services industries;
competition from other companies providing the same or similar services that we offer;
changes in the demand for our services by financial institutions;
changes in legislative or regulatory requirements associated with the ATM and financial services industries;
changes in payment trends and offerings in the markets in which we operate;
security or data breaches, cyber-incidents or other business disruptions;
changes in the financial condition and operational execution of our key vendors and service providers;
changes in the mix of our merchant customers;
the timing and magnitude of operating expenses, capital expenditures, and expenses related to the expansion of sales, 
marketing, and operations, including as a result of acquisitions, if any;
political or social instability;
the timing and magnitude of any impairment charges that may materialize over time relating to our goodwill, intangible 
assets, or long-lived assets;
changes in the general level of interest rates in the markets in which we operate;
changes in inflation or how key vendors and suppliers price their services to us;
changes in the mix of our current services;
changes in the financial condition and credit risk of our customers;
any adverse results in litigation by us or by others against us;
our inability to make payments on our outstanding indebtedness as they become due;
our failure to successfully enter new markets or the failure of new markets to develop in the time and manner we 
anticipate;
acquisitions, strategic alliances, or joint ventures involving us, our customers, vendors, or our competitors;

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• 
• 

• 
• 
• 

terrorist acts, theft, vandalism, fires, floods, or other natural disasters;
decreased use or restrictions on the use of cash, or supply chain interruptions, related to the widespread outbreak of 
contagious diseases;
additions or departures of key personnel;
changes in tax rates or tax policies in the jurisdictions in which we operate; and
exposure to currency fluctuations, including the risk that our future reported operating results could be negatively impacted 
by unfavorable movements in the functional currencies of our international operations relative to the U.S. dollar, which 
represents our consolidated reporting currency.

Any of the foregoing factors could have a material adverse effect on our business, results of operations, and financial condition. 
Although we have experienced revenue growth in recent years, this growth rate is not necessarily indicative of future operating 
results. A relatively large portion of our expenses are fixed in the short-term, particularly with respect to personnel expenses, 
depreciation and amortization expenses, and interest expense. Therefore, our results of operations are particularly sensitive to 
fluctuations in revenues. Additionally, beginning in July 2017, the loss of our largest customer at that time, 7-Eleven in the U.S., 
had a significant negative impact on our income from operations and cash flows. As such, comparisons to prior periods should 
not be relied upon as indications of our future performance.

Risks associated with our common shares

We  may  issue  additional  common  shares  or  instruments  convertible  into  common  shares,  which  may  materially  and 

adversely affect the market price of our common shares and the trading price of our Convertible Notes.

We  may  conduct  future  offerings  of  our  common  shares  or  other  securities  convertible  into  our  common  shares  to  fund 
acquisitions,  finance  operations  or  for  general  corporate  purposes.  In  addition,  we  may  elect  to  settle  the  conversion  of  our 
outstanding Convertible Notes in common shares and we may also issue common shares under our equity awards programs. The 
market price of our common shares or the trading price of the Convertible Notes could decrease significantly if we conduct such 
future offerings, if any of our existing shareholders sells a substantial amount of our common shares or if the market perceives 
that such offerings or sales may occur. Moreover, any issuance of additional common shares will dilute the ownership interest of 
our existing common shareholders and may adversely affect the ability of holders of our Convertible Notes to participate in any 
appreciation of our common shares.

The accounting method for convertible debt securities that may be settled in cash could have a material affect on our 

reported financial results.

Under U.S. GAAP, an entity must separately account for the debt component and the embedded conversion option of convertible 
debt instruments that may be settled entirely or partially in cash upon conversion, such as our Convertible Notes, in a manner that 
reflects the issuer’s economic interest cost. The effect of the accounting treatment for such instruments is that the value of such 
embedded conversion option is treated as an original issue discount for purposes of accounting for the debt component of the 
Convertible Notes, and that original issue discount is amortized into interest expense over the term of the Convertible Notes using 
an effective yield method. As a result, we are required to record non-cash interest expense as a result of the amortization of the 
effective original issue discount to the Convertible Notes’ face amount over the term of the notes. Accordingly, we report lower 
net income in our financial results because of the recognition of both the current period’s amortization of the debt discount and 
the Convertible Notes’ coupon interest.

Under certain circumstances, convertible debt instruments that may be settled entirely or partially in cash are evaluated for 
their impact on earnings per share utilizing the treasury stock method, the effect of which is that the shares issuable upon conversion 
of the notes are not included in the calculation of diluted earnings per share except to the extent that the conversion value of the 
notes exceeds their principal amount. Under the treasury stock method, for diluted earnings per share purposes, the notes are 
accounted for as if the number of common shares that would be necessary to settle such excess, if we elected to settle such excess 
in shares, are issued. If we are unable to use the treasury stock method in accounting for the shares issuable upon conversion of 
the notes, then our diluted earnings per share could be adversely affected.

Our  articles  of  association  include  mandatory  offer  provisions  that  may  be  viewed  as  less  favorable  to  shareholders, 

including with respect to takeover matters.

Although we are not currently subject to the U.K. Takeover Code, certain provisions similar to the mandatory offer provisions 
and certain other aspects of the U.K. Takeover Code were specifically approved and included in our articles of association that 
were adopted at the special meeting of shareholders of Cardtronics Delaware held in June 2016 in connection with the Redomicile 
Transaction. As a result, except as permitted by our articles of association, (including acquisitions with the consent of our Board 
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of Directors or with prior approval by the independent shareholders at a general meeting), a shareholder, together with persons 
acting in concert, would be at risk of certain Board of Directors sanctions if they acquired 30% or more of our issued shares without 
making a voluntary offer for all of the issued and outstanding shares,  not already held by the acquirer, that is in cash (or accompanied 
by a full cash alternative) and otherwise in accordance with the provisions of the U.K. Takeover Code, (as if the U.K. Takeover 
Code applied to us). The ability of shareholders to retain their shares upon completion of an offer for our entire issued share capital 
may depend on whether the Board of Directors subsequently agrees to propose a court-approved scheme of arrangement that 
would, if approved by our shareholders, compel minority shareholders to transfer or surrender their shares in favor of the offeror, 
or if the offeror acquires at least 90% of the shares. In that case, the offeror can require minority shareholders to accept the offer 
under the ‘squeeze-out’ provisions in our articles of association. The mandatory offer provisions in our articles of association could 
have the effect of discouraging the acquisition and holding of interests of 30% or more of our issued shares and encouraging those 
shareholders, who may be acting in concert, with respect to the acquisition of shares, to obtain the recommendation of our Board 
of Directors before effecting any additional purchases. In addition, these provisions may adversely affect the market price of our 
shares or inhibit fluctuations in the market price of our shares that could otherwise result from actual or rumored takeover attempts.

English law generally provides for increased shareholder approval requirements with respect to certain aspects of capital 

management.

English law provides that a board of directors may generally only allot shares with the prior authorization of shareholders 
and such authorization must specify the maximum nominal value of the shares that can be allotted and can be granted for a 
maximum period of five years, each as specified in the articles of association or the relevant shareholder resolution. English law 
also generally provides shareholders with preemptive rights when new shares are issued for cash. It is possible, however, for the 
articles of association, or shareholders in a general meeting, to exclude preemptive rights, if coupled with a general authorization 
to allot shares. Such an exclusion of preemptive rights may be for a maximum period of up to five years from the date of adoption 
of the articles of association, or from the date of the shareholder resolution, as applicable.

English law also prohibits us from repurchasing our own shares by way of “off market purchases” by ordinary resolution (i.e., 
majority of votes cast of our shareholders). Such authority can be granted for a maximum period of up to five years but may be 
sought more frequently. English law prohibits us from conducting “on market purchases” as our shares are listed on NASDAQ 
and will not be traded on a recognized investment exchange in the U.K.

Our shareholders approved the authorization of off market purchases that will expire in 2024 unless renewed by our shareholders 
prior  to  the  expiration  date.  We  cannot  assure  shareholders  that  situations  will  not  arise  where  such  shareholder  approval 
requirements for any of these actions would deprive our shareholders of substantial capital management benefits.

ITEM 1B. UNRESOLVED STAFF COMMENTS

None.

ITEM 2. PROPERTIES

Our principal executive offices are located at 2050 West Sam Houston Parkway South, Suite 1300, Houston, Texas 77042 
where we lease 53,544 square feet of office space.  We also maintain other offices in North America, Europe, Australia, and South 
Africa. All of our properties are leased pursuant to operating leases for various terms and we believe they are adequate for our 
current use. We believe that our leases are at market rates and do not anticipate any difficulty in leasing suitable additional space 
upon expiration of our current lease terms.

ITEM 3. LEGAL PROCEEDINGS

The Company is subject to various legal proceedings and claims arising in the ordinary course of its business. The Company 
has provided reserves where necessary for all claims and the Company’s management does not expect the outcome in any legal 
proceedings or claims, individually or collectively, to have a material adverse financial or operational impact on the Company. 
Additionally, the Company currently expenses all legal costs as they are incurred.

ITEM 4. MINE SAFETY DISCLOSURES

Not Applicable.

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PART II

ITEM 5.  MARKET  FOR  REGISTRANT’S  COMMON  EQUITY,  RELATED  STOCKHOLDER MATTERS  AND 
ISSUER PURCHASES OF EQUITY SECURITIES

Market information and holders. Our common shares trade on The NASDAQ Global Select Market under the symbol “CATM.” 
As of February 27, 2020, the majority of our shareholders held their shares in “street name” by a nominee of the Depository Trust 
Company.

Dividend information. We have historically not paid dividends with respect to our common shares. For additional information 
related to our restrictions on our ability to pay dividends, see Item 8. Financial Statements and Supplementary Data, Note 11. 
Debt.

Purchases of Equity Securities. The Company repurchased and canceled an accumulated total of 1,732,392 outstanding 
Class A ordinary shares between May and September 2019.  These shares were repurchased at a weighted average price of $28.86 per 
share for an aggregate purchase price of approximately $50 million.  There were no repurchases of the Company's ordinary shares 
in the three months ended December 31, 2019.     

For  information  on  securities  authorized  for  issuance  under  our  existing  equity  compensation  plans,  see  “Securities 
Authorized for Issuance under Equity Compensation Plans” under the heading “Share Ownership Matters” in our proxy statement 
filed with the SEC.

Share performance graph. The following graph compares the five-year total return to holders of Cardtronics plc’s common 
shares,  the  NASDAQ  Composite  index  (the  “Index”),  and  a  customized  peer  group  of  12  companies  that  includes:  (i) ACI 
Worldwide, Inc. (ACIW), (ii) CSG Systems International, Inc. (CSGS), (iii) Euronet Worldwide, Inc. (EEFT), (iv) Everi Holdings 
Inc. (EVRI), (v) Fair Isaac Corp. (FICO), (vi) Global Payments, Inc. (GPN), (vii) Jack Henry & Associates, Inc. (JKHY), (viii) 
Liveramp Holdings, Inc. (RAMP), (ix) MoneyGram International, Inc. (MGI), (x) SS&C Technologies Holdings, Inc. (SSNC), 
(xi) Total Systems Services, Inc. (TSS), and (xii) WEX, Inc. (WEX), (collectively, the “Peer Group”).

 We selected the Peer Group companies because they are publicly traded companies that: (i) have the same Global Industry 
Classification Standard classification, (ii) earn a similar amount of revenues, (iii) have similar market values, and (iv) provide 
services that are similar to the services we provide.

The performance graph below was prepared based on the following assumptions: (i) $100 was invested in our common shares, 
in our Peer Group, and the Index on December 31, 2014, (ii) investments in the Peer Group are weighted based on the returns of 
each individual company within the group according to their market capitalization at the beginning of the period, and (iii) dividends 
were reinvested on the relevant payment dates. The share price performance included in this graph is historical and not necessarily 
indicative of future share price performance.

The following graph and related information shall not be deemed “soliciting material” or “filed” with the SEC, nor shall such 
information be incorporated by reference into any future filing under the Securities Act of 1933 or the  Exchange Act, each as 
amended, except to the extent that we specifically incorporate it by reference into such filing.

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Cardtronics plc
NASDAQ Composite
Peer Group

12/14

$ 100.00
$ 100.00
$ 100.00

12/15
$
87.22
$ 106.96
$ 123.21

12/16

$ 141.45
$ 116.45
$ 132.76

12/17
$
48.00
$ 150.96
$ 174.80

12/18
$
67.39
$ 146.67
$ 189.04

12/19

$ 115.73
$ 200.49
$ 289.84

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ITEM 6. SELECTED FINANCIAL DATA

The  following  table  reflects  selected  financial  data  derived  from  our  consolidated  financial  statements. As  a  result  of 
acquisitions of businesses during the years presented below, our financial results are not comparable in all periods. Additionally, 
these selected historical results are not necessarily indicative of results to be expected in the future.

Consolidated Statements of Operations Data:

Revenues and Income:

Total revenues
Income (loss) from operations (1) (2)
Net income (loss)

Net income (loss) attributable to controlling
interests and available to common shareholders

Per Share Data:

Basic net income (loss) per common share

Diluted net income (loss) per common share

Basic weighted average shares outstanding

Diluted weighted average shares outstanding

Consolidated Balance Sheets Data:

Total cash and cash equivalents
Total assets (3)
Total long-term debt and lease obligations, 
including current portions (3) (4)
Total shareholders' equity

Consolidated Statements of Cash Flows Data:
Cash flows from operating activities (5)
Cash flows from investing activities

Cash flows from financing activities

Operating Data (Unaudited):

Total number of ATMs (at period end):

ATM operations
Managed services and processing, net (6)
Total number of ATMs (at period end)

Year Ended December 31, 

2019

2018

2017

2016

2015

(In thousands, excluding share and per share information and number of ATMs) 

$

1,349,405

$

1,345,243

$

1,507,599

$

1,265,364

$

1,200,301

86,434

48,265

48,274

70,210

3,656

(103,509)

(145,351)

146,379

87,910

139,917

65,981

3,676

(145,350)

87,991

67,080

$

$

1.06

1.05

$

$

0.08

0.08

$

$

(3.19) $

(3.19) $

1.95

1.92

$

$

1.50

1.48

45,514,703

46,015,334

45,988,775

46,436,439

45,619,679

45,619,679

45,206,119

45,821,527

44,796,701

45,368,687

$

30,115

$

39,940

$

51,370

$

73,534

$

26,297

1,763,958

1,787,344

1,862,716

1,364,696

1,319,935

862,150

380,326

818,509

376,772

918,275

390,393

503,320

456,935

568,331

369,793

$

204,659

$

334,202

$

230,587

$

272,311

$

268,060

(134,006)

(151,097)

(108,355)

(126,392)

(628,742)

391,424

(139,203)

(78,942)

(209,562)

(48,520)

88,335

198,438

286,773

88,223

138,362

226,585

96,539

134,156

230,695

78,561

124,572

203,133

77,169

112,622

189,791

Total transactions (excluding Managed services and
processing, net)

Total cash withdrawal transactions (excluding
Managed services and processing)

1,219,085

1,328,971

1,495,586

1,358,409

1,251,626

807,188

864,923

956,919

848,394

759,408

(1)  The year ended December 31, 2019 includes $11.7 million of impairment and disposal losses including a goodwill impairment of $7.3 million on our Canada reporting unit.

The year ended December 31, 2018 includes $17.9 million of impairment and disposal losses and $6.4 million in redemption costs for early extinguishment of debt. The year 
ended December 31, 2017 includes $227.8 million of impairment and disposal losses. The years ended December 31, 2018, 2017, and 2016 and 2015 include $3.2 million, $18.9 
million, $9.5 million, and $27.1 million, respectively, in acquisition and divestiture related costs. No significant acquisition and divestiture costs were recognized in the year ended 
December 31, 2019.  Additionally, the years ended December 31, 2019, 2018 and 2017 include $8.9 million, $6.6 million and $11.1 million, respectively, in restructuring costs.
(2)  The year ended December 31, 2016 includes $13.7 million of expenses associated with the redomicile of our parent company to the U.K., which was completed on July 1, 2016.
(3)  We adopted Accounting Standards Codification Topic 842, Leases (the “Lease Standard”) on January 1, 2019, using the modified retrospective approach and using the effective 
date as the date of initial application. Consequently, the financial information for dates and periods ended before January 1, 2019 has not been revised within our financial statements 
or the above selected financial data.   As of December 31, 2019, Total assets include operating lease assets of approximately $76.5 million and Total current liabilities and Long-
term liabilities include operating lease liabilities of approximately $20.3 million and approximately $69.5 million, respectively.

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(4)  Our long-term debt as of December 31, 2019 consists of outstanding borrowings under our revolving credit facility, our 5.50% Senior Notes due 2025 (the “2025 Notes”) and our 
1.00% Convertible Senior Notes due December 2020 (the "Convertible Notes"). The 2025 Notes are reported in the accompanying Consolidated Balance Sheets at a carrying 
value of  $296.5 million as of December 31, 2019, which represents the principal balance of $300.0 million less capitalized debt issuance costs of $3.5 million. The Convertible 
Notes are reported in the accompanying Consolidated Balance Sheets at a carrying value of $275.7 million as of December 31, 2019, which represents the principal balance of 
$287.5 million less the unamortized discount and capitalized debt issuance costs of $11.8 million. Although the Convertible Notes are due in December 2020, it is currently 
Management's intent to utilize the available capacity under the revolving credit facility to fund the December 2020 repayment of the Convertible Notes. Therefore, in accordance 
with the applicable accounting guidance, the Convertible Notes remain classified in the Long-term debt line in the accompanying Consolidated Balance Sheets at December 31, 
2019. 
In conjunction with our adoption of Accounting Standards Codification ("ASC") 2016-18 in 2018, we retroactively revised our reported Cash flows from operating activities.   
Consistent with this guidance, Restricted cash is treated as cash in the preparation of the Statements of Cash Flows. Consequently, our reported Cash flows from operating activities 
can vary significantly due to the timing of settlement activity at a period end. 

(5) 

(6)  The notable increase in the Managed services and processing, net ATM machine count in 2019, is primarily attributable to the May 2019 acquisition of ATM processing contracts 

associated with approximately 62,000 ATMs.

ITEM 7.  MANAGEMENT’S  DISCUSSION  AND  ANALYSIS  OF  FINANCIAL  CONDITION  AND RESULTS  OF 
OPERATIONS

Management’s Discussion and Analysis of Financial Condition and Results of Operations contains forward-looking statements 
that are based on management’s current expectations, estimates, and projections about our business and operations. Our actual 
results may differ materially from those currently anticipated and expressed in such forward-looking statements. Known material 
factors that could cause actual results to differ materially from those in the forward-looking statements are those described in 
Part I. Item 1A. Risk Factors of this 2019 Form 10-K. Additionally, you should read the following discussion together with the 
consolidated financial statements and the related notes included in Item 8. Financial Statements and Supplementary Data.

Strategic Outlook

Over the past several years, we have expanded our operations and the capabilities and service offerings of our ATMs through 
strategic  acquisitions  and  investments,  continued  to  deploy ATMs  in  high-traffic  locations  under  contracts  with  well-known 
retailers, and expanded through the growth of Allpoint, our surcharge-free ATM network and our bank-branding programs. We 
have recently seen increased demand from financial institutions of all sizes as they evaluate their physical banking services and 
branch strategies. We have also expanded our ATM capabilities and service offerings to financial institutions, as we are seeing 
increasing interest from financial institutions for the outsourcing of ATM-related services due to our cost efficiency advantages 
and higher service levels.

We will continue to expand our ATM footprint organically and launch new products and services that will allow us to further 

leverage our existing ATM network. We see opportunities to expand our operations through the following efforts:

expanding our relationships with leading financial institutions;

• 
•  working with financial technology companies (or “Fintechs”) with a primary focus on the retail consumer finance business 

and card issuers to further leverage our extensive ATM network;
increasing transaction levels at our existing locations;
increasing the number of deployed ATMs with existing and new merchant relationships;
developing and providing additional services at our existing ATMs;
pursuing additional managed services opportunities; and
pursuing opportunities to expand into new international markets over time.

• 
• 
• 
• 
• 

For additional information related to each of our strategic points above, see Part I. Item 1. Business - Our Strategy.

Developing Trends and Recent Events

Reduction of physical branches by financial institutions in the U.S., the U.K., and other geographies. With the expansion of 
services available through digital channels, such as online and mobile, and financial institution customers’ preferences towards 
these digital channels, many financial institutions have been de-emphasizing traditional physical branches. This trend toward 
shifting more customer transactions to online and ATMs has helped financial institutions lower their operating costs. As a result, 
many banks have been reducing the number of physical branches they operate. However, financial institution customers still 
consider convenient access to ATMs to be an important criteria for maintaining an account with a particular financial institution. 
The closing of physical branches generally results in the removal of the ATMs that were at the closed branch locations and may 
create a void in physical presence for that financial institution. This creates an opportunity for us to provide the financial institution’s 
customers with convenient access to ATMs and to work with the financial institutions to preserve branded or unbranded physical 
points of presence through our ATM network.

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Increase in surcharge-free offerings in the U.S. Many U.S. national and regional financial institutions aggressively compete 
for  market  share,  and  part  of  their  competitive  strategy  is  to  increase  their  number  of  customer  touchpoints,  including  the 
establishment of an ATM network to provide convenient, surcharge-free access to cash for their cardholders. Bank-branding of 
ATMs and participation in surcharge-free networks allow financial institutions to rapidly increase surcharge-free ATM access for 
their customers at a lower cost than owning and operating ATM networks. Additionally, many financial institutions find that 
providing convenient and free access to ATMs is an important factor in customers establishing or maintaining an account with a 
particular institution. These factors have led to an increase in bank-branding and participation in surcharge-free ATM networks 
and we believe that there will be continued growth in such arrangements.

Managed services. While many financial institutions (and some retailers) own and operate significant ATM networks that 
serve as extensions of their physical branches and increase the level of service offered to their customers, large ATM networks 
are costly to own and operate and typically do not provide significant revenue for financial institutions or retailers. Owning and 
operating an ATM network is not a core competency nor a major point of differentiation for the majority of financial institutions 
and retailers; therefore, we believe there is an opportunity for a large non-bank ATM owner/operator, such as ourselves, with lower 
costs and an established operating history, to contract with financial institutions and retailers to manage their ATM networks. Such 
an arrangement could reduce a financial institution or retailer’s operating costs while extending their customer service. Additionally, 
we believe there are opportunities to provide selected ATM-related services on an outsourced basis, such as transaction processing 
services, to other independent owners and operators of ATMs.

Growth in other automated consumer financial services. The majority of all ATM transactions in our geographies are cash 
withdrawals, with the remainder representing other banking functions such as balance inquiries and balance transfers. We believe 
that there are opportunities for a large non-bank ATM owner/operator, such as ourselves, to provide additional financial services 
to customers, such as deposit-taking or cash-out services for on-line stored accounts. These additional automated consumer financial 
services could result in additional revenue streams for us and could ultimately result in increased profitability. However, they 
generally  would  require  additional  capital  expenditures  on  our  part  to  offer  these  services  more  broadly  and  would  increase 
regulatory compliance activities.

Increase in usage of stored-value debit cards. In the U.S., we have seen a proliferation in the issuance and acceptance of 
stored-value debit cards as a means for consumers to access their cash and make routine retail purchases over the past ten years. 
Based on published studies, the value loaded on stored-value debit cards such as open loop network-branded money and financial 
services cards, payroll and benefit cards, and social security cards is expected to continue to increase in the next few years.

We believe that our extensive network of ATMs, located in well-known retail establishments throughout the U.S., provides 
a convenient and cost-effective way for stored-value cardholders to access their cash and potentially conduct other financial services 
transactions. Furthermore, through Allpoint, we partner with financial institutions that manage stored-value debit card programs 
on behalf of corporate entities and governmental agencies and we are able to provide the users of those cards convenient, surcharge-
free access to their cash. We believe that the number of stored-value debit cards being issued and in circulation has increased 
significantly over the last several years and represents a growing portion of our total withdrawal transactions at our ATMs in the 
U.S.

Growth in other markets. In most regions of the world, ATMs are less common than in the U.S. and the U.K. (our two largest 
markets). We believe the ATM industry will grow faster in certain markets, as the number of ATMs per capita in those markets 
increases and begins to approach the levels in the U.S. and the U.K. We believe there is further growth potential for non-branch 
ATMs in the other geographic markets in which we operate. 

•  United Kingdom. The U.K. is the largest ATM market in Europe. According to LINK (which connects the ATM networks 
of all the U.K. ATM operators), approximately 60,000 ATMs were deployed in the U.K. as of December 2019, of which 
approximately 60% were operated by non-banks (inclusive of our approximately 18,000 ATMs). Electronic payment 
alternatives have gained popularity in the U.K. and we have seen both the number of ATM deployments and withdrawals 
decrease in recent years. We currently operate the largest ATM network in the U.K., with over 18,000 ATMs, which is 
over 25% of all the ATMs in the country. As a result, our ATMs are a key part of the payment infrastructure in the country, 
and we expect to leverage our network and capabilities as banks in this market continue to reduce their physical footprints. 
In light of changes to the LINK interchange rate that included a 5% decrease that came into effect on July 1, 2018 and a 
second additional 5% decrease in the LINK interchange rate that was enacted January 1, 2019, we have changed certain 
of our ATMs to pay-to-use, whereby we no longer receive interchange from the customer’s bank, but instead, the customer 
now pays us a convenience fee. We have also removed certain ATMs from service and have taken other measures to 
mitigate the impact of this rate reduction. For additional information, see Decrease in interchange rates below. We believe 
there are opportunities with financial institutions in this market to outsource certain components of their ATM operations 
and we are actively working to grow our offerings for such services.

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•  Germany.  There are approximately 58,000 ATMs in Germany that are largely deployed in bank branch locations. The 
top four independent ATM deployers, including Cardtronics, continue to account for less than 10% of the market as of 
December 31, 2019. We are presently the largest independent ATM deployer in Germany with over 1,500 ATMs. The 
German ATM market is highly fragmented and may be under-deployed, based on its population’s high use of cash relative 
to other markets in which we operate such as the U.S. and the U.K. As a result, this fragmented and potentially under-
deployed ATM market is attractive to us and we believe there are a number of opportunities for growth in this market. We 
have recently expanded our ATM count in this market by adding new ATMs with new retail partners. Additionally, we 
now also partner with a major retail bank to provide free-to-use access to their customers at our ATMs.

•  Canada.   We  currently  operate  approximately  10,000  ATMs  in  this  market  and  estimate  that  there  are  currently 
approximately 68,000 ATMs in total in the Canadian market. We plan to grow in this market through a combination of 
new merchant and financial institution partners. 

•  Mexico. There are approximately 50,000 ATMs operating in Mexico, most of which are owned by national and regional 
financial institutions. We currently operate approximately 1,000 ATMs in Mexico and plan to selectively pursue growth 
opportunities with retailers and financial institutions in the region.

• 

Spain. In October 2016, we launched our business in Spain, joining a top Spain ATM network and signing agreements 
to provide ATMs at multiple retail chains. Spain’s market has approximately 50,000 ATMs of which we currently operate 
approximately 1%. We plan to continue to grow in this market through additional merchant and financial institution 
relationships. Recently, most of our growth in this market has been driven by ATM placements in tourist locations.

•  Australia and New Zealand. In January 2017, in connection with our acquisition of DCPayments, we expanded operations 
into Australia and New Zealand. Our business in Australia has been adversely impacted by the removal of ATM access 
fees by the major banks in this market to non-customers. The Australian and New Zealand ATM market is comprised of 
over 30,000 ATMs and we are the largest independent ATM deployer in this region with approximately 9,000 ATMs. For 
further information regarding the removal of ATM access fees, see Australia market changes and asset impairment below. 
We believe there are opportunities for longer-term growth in Australia which would likely include expansion of services 
to financial institutions in this market.

• 

South Africa.  In January 2017, in connection with our acquisition of Spark, we obtained operations in South Africa. 
Spark is a leading independent ATM operator in South Africa and we have recently grown in this market by expanding 
the number of ATMs we operate and partnering with financial institutions. We expect to continue to grow in this market 
with retailers and financial institutions. We operate approximately over 4,000 ATMs in South Africa and estimate that 
this market has nearly 35,000 ATMs in total.

Increase in surcharge rates. As financial institutions increase the surcharge rates charged to non-customers for the use of their 
ATMs, it enables us to increase the surcharge rates charged on our ATMs in selected markets. We also believe that higher surcharge 
rates in the market make our surcharge-free offerings more attractive to consumers and other financial institutions.

Decrease in interchange rates. The interchange rates paid to independent ATM deployers, such as ourselves, are in some cases 
set by the various EFT networks and major interbank networks through which the transactions conducted on our ATMs are routed. 
In past years, certain networks have reduced the net interchange rates paid to ATM deployers for ATM transactions in the U.S. by 
reducing the transaction rates charged to financial institutions and increasing per-transaction fees charged by the networks to ATM 
operators. In addition to the impact of the net interchange rate decrease, we saw certain financial institutions migrate their volume 
away from some networks to take advantage of the lower pricing offered by other networks, resulting in lower net interchange 
rates per transaction realized by us. If financial institutions move to other networks to take further advantage of lower interchange 
rates, or if networks reduce the interchange rates they currently pay to ATM deployers or increase their network fees, our future 
revenues and gross profits could be negatively impacted. We have taken measures to mitigate our exposure to interchange rate 
reductions by networks, including, but not limited to: (i) where possible, routing transactions through a preferred network such 
as Allpoint, where we have influence over the per-transaction rate, (ii) negotiating directly with our financial institution partners 
for contractual interchange rates on transactions involving their customers, (iii) developing contractual protection from such rate 
changes in our agreements with merchants and financial institution partners, and (iv) negotiating pricing directly with certain 
networks. During the year ended December 31, 2019, 16.6%, 10.8%, and 0.4% of our total ATM operating revenues were derived 
from interchange fees in Europe & Africa, North America, and Australia & New Zealand, respectively. A portion of these fees are 
subject to pricing changes that we may be unable to offset through lower payments to merchants and other measures.

Interchange rates in the U.K. are primarily set by LINK, the U.K.’s major interbank network. In addition to LINK transactions, 
certain card issuers in the U.K. have issued cards that are not affiliated with the LINK network, and instead carry the Visa or 
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MasterCard network brands. In recent years, transactions conducted on our ATMs from these non-LINK cards have totaled less 
than 3% of our annual withdrawal transactions in the U.K. For these transactions, we receive interchange revenues based on rates 
that are set by Visa or MasterCard, respectively. The interchange rates set by Visa and MasterCard have historically been less than 
the rates that have been established by LINK. In July 2018, the LINK interchange rate was reduced by 5% and an additional 5% 
rate reduction commenced on January 1, 2019. There are no further scheduled rate reductions at this time, but the impact of the 
recent rate reductions has recently adversely impacted our revenues and profits in the U.K. As a result of these reductions, we 
have taken certain actions and may continue to take additional actions to mitigate the impact of the current and potential future 
price reductions. Mitigating measures have included, but have not been limited to, the removal of lower profitability sites, contract 
renegotiations with certain merchants and conversion of certain ATMs to a direct charge to the consumer model. Should there be 
a further change in LINK scheme or its membership, our U.K. interchange revenues and profits could be adversely impacted.

Withdrawal transaction and revenue trends - U.S. Many financial institutions are shifting traditional teller based transactions 
to  online  activities and ATMs  to  reduce  their  operating  costs  and  remain  competitive with  lower-cost  providers  of  consumer 
financial services. Additionally, many financial institutions are reducing the number of branches they own and operate in order to 
lower their operating costs. As a result of this industry transformation, we believe there has been increasing demand for automated 
banking solutions such as ATMs. Bank-branding of our ATMs and participation in our surcharge-free ATM network, Allpoint, 
allows financial institutions and providers of consumer financial services to rapidly increase and/or maintain surcharge-free ATM 
access for their customers at a substantially lower cost than owning and operating an ATM network themselves. We believe there 
is continued opportunity for a large non-bank ATM owner/operator, such as ourselves, with lower costs and an established operating 
history, to contract with financial institutions and retailers to manage their ATM networks. Such an arrangement could reduce a 
financial institution’s operating costs while extending its customer service. Furthermore, we believe there are opportunities to 
provide selected services on an outsourced basis, such as transaction processing services, to other independent owners and operators 
of ATMs. Over the last several years, we have seen increased participation in Allpoint and growth in bank-branding and managed 
services. We expect continued growth across each of these solutions.

U.S. same-store cash withdrawal transactions during the year ended December 31, 2019 increased approximately 2% from 
the same period in 2018. These same-store results were impacted by a number of factors and the discrete impact of each factor is 
difficult to precisely estimate. Growth in our surcharge-free offerings has positively impacted the same-store growth rate, driven 
by increases in Allpoint transactions as a result of growth in the number of financial institutions and other providers of consumer 
financial services participating in the Allpoint network along with increased marketing efforts to existing Allpoint participants. 
Additionally, we expanded our number of branded ATM locations over the past year which drove additional transaction volumes. 
These  positive  increases  in  surcharge-free  transactions  were  partially  offset  by  lower  surcharge  transactions  during  the  year, 
consistent with our recent experience. 

7-Eleven U.S. relationship.  The Company had a long-standing relationship with 7-Eleven in the U.S. that ended during the 
quarter ended March 31, 2018. In previous periods, this relationship accounted for a material portion of the Company’s consolidated 
revenues and profits. The Company began a transition to 7-Eleven’s new service provider during the third quarter of 2017 that 
was completed in February 2018. 7-Eleven in the U.S. accounted for approximately 12.5% of the Company’s total revenues for 
the twelve months ended December 31, 2017 with an incremental adjusted gross margin of approximately 40%. 7-Eleven in the 
U.S. accounted for less than 1% of total revenues in 2018 and none in 2019.

Withdrawal transaction and revenue trends - U.K. Historically, the majority of our ATMs in the U.K. have been free-to-use 
ATMs, meaning the transaction is free to the consumer and we earn an interchange rate paid by the consumer’s bank. We also 
operate surcharging, or pay-to-use ATMs, which are now increasing in the U.K. The total transaction volume from our ATM 
operations declined by approximately 8% primarily due to lower transaction volume in the U.K. that was directly impacted by 
our conversion of a significant number of ATMs from free-to-use to pay-to-use and removal of over 3,000 ATMs in response to 
the two 5% decreases in the Link interchange rate in the U.K. that came into effect on July 1, 2018 and January 1, 2019. Changes 
in consumer payments behavior including consumers' use of more contactless debit and credit transactions for small payments at 
retailers also impacted our transaction volume in the U.K.

Australia market changes and asset impairment.  In September 2017, Australia’s four largest banks, Commonwealth Bank 
of Australia (“CBA”), Australia and New Zealand Banking Group Limited (“ANZ”), Westpac Banking Corporation (“Westpac”), 
and National Australia Bank (“NAB”), each separately announced decisions to remove all direct charges to all users on domestic 
ATM  transactions  on  their  respective ATM  networks,  effectively  creating  a  free-to-use  network  of ATMs  that  did  not  exist 
previously. Collectively, these four banks account for approximately one-third of the total ATMs in Australia. CBA removed the 
direct charges in September 2017, and Westpac, ANZ, and NAB removed the direct charges soon thereafter in October 2017. 
During  the  three  months  ended  September  30,  2017,  we  performed  qualitative  and  quantitative  analysis  and  recognized  an 
impairment of our Australia and New Zealand reporting unit in response to expected revenue and profit declines in this market 
following the banks’ removal of the direct charges.

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The removal of direct charges by Australia’s four largest banks was expected to be and has been particularly impactful as 
Australia is a direct charge ATM market, where cardholders pay a fee (or “direct charge”) to the operator of an ATM for each 
transaction, unless the ATM, where the transaction was completed, is part of the cardholder’s issuing bank ATM network. There 
is no broad interchange arrangement or any other arrangement in Australia between card issuers and ATM operators to compensate 
the ATM operator for its service to a financial institution’s cardholder in lieu of the direct charge being levied to the cardholders.  
The impact of these banks’ actions could increase or change over time as consumers’ behavior patterns change as a result of the 
introduction of an effective free-to-use ATM network in Australia that did not previously exist.

Alternative payment options. We face indirect competition from alternative payment options, including card-based and mobile 
phone-based  contactless  payment  technology  in  all  of  our  markets. Australia  and  the  U.K.  have  reported  increasing  rates  of 
contactless payment use. Prior to our acquisition of DCPayments and since our ownership of the Australian component of the 
business, we have observed declines in transactions at Australian ATMs, as cash-based payments have declined as a percentage 
of total payments in recent years, with growth in contactless payments appearing to be the primary driver of the decline.

Capital investments. Our capital spending in 2019 and 2018 was driven by the following: (i) our strategic initiatives to enhance 
the consumer experience at our ATMs and drive transaction growth, including the roll-out of deposit-taking ATMs in select markets 
within the U.S., (ii) certain software and hardware enhancements required to facilitate our strategic initiatives, enhance security, 
and retain the necessary support, (iii) other compliance related matters including terminal upgrades, (iv) long-term renewals of 
existing merchant contracts, (v) growth opportunities across our enterprise, and (vi) investments in the infrastructure of our business, 
including  the  implementation  of  an  enterprise  resource  planning  (“ERP”)  system.   Our  capital  investments  in  2017  included 
significant expenditures to upgrade and replace ATMs at certain locations in response to certain changes in network operating 
rules largely related to the acceptance of chip-enabled cards at our U.S. ATMs

U.K. exit from the European Union (“Brexit”). On January 31, 2020, the U.K. exited the European Union into a transition 
period extending through December 2020.  The ultimate impact of Brexit on our business is unknown, therefore, we continue to 
monitor the relationship between the EU and the U.K., see Part 1. Item 1A. Risk Factors The exit of the U.K. from the European 
Union could adversely affect us and our shareholders.

Dynamic Currency Conversion. The European Commission now requires additional transparency and price comparability 
requirements on DCC transactions to be implemented between April 2020 and April 2021. Our DCC revenues currently account 
for approximately 4% of our total revenues, the majority of which relate to our U.K. operations.

Restructuring Expenses.  During 2019, the Company continued the corporate reorganization and cost reduction initiatives 
that began in 2017 to improve the Company's cost structure and operating efficiency (the "Restructuring Plan"). During the years 
ended December 31, 2019, 2018, and 2017, the Company incurred $8.9 million, $6.6 million and $10.4 million, respectively, of 
pre-tax expenses related to the Restructuring Plan. Our restructuring activities included workforce reductions, costs incurred in 
conjunction with facilities closures, professional fees and other related charges.

Next generation banknote upgrade in Australia. Next generation banknotes are in the process of being introduced by the 
Reserve  Bank  of Australia. The  new  $5  note  was  introduced  on  September  1,  2016,  and  the  new  $50  note,  the  most  widely 
disseminated note in Australia, was introduced on October 18, 2018. The new $20 note was recently introduced on October 9, 
2019 and we expect that the new $100 will be issued in October 2020. The introduction of these next generation banknotes has 
required upgrades to software and physical ATM components on our ATMs in Australia.

Payments legislation. We monitor active and potential legislative activity across all of our markets. Recently, some well-
known retailers attempted to operate ‘cashless’ stores whereby consumers would be unable to buy goods or services with physical 
cash. In response to these retailer initiatives, several jurisdictions across the U.S. introduced and passed legislation to effectively 
require cash as a legal tender payment form for most consumer purchases at physical retail locations. Additional legislation at the 
local, state, and federal levels has been proposed and are currently in various stages. We are actively supporting the legislative 
efforts to ensure cash remains a widely available choice for consumers’ payment activities. We believe and have heard from many 
political representatives and key regulators that cash should be supported on behalf of their constituent consumers, who value the 
choice, privacy, security, convenience, reliability and other key attributes of cash.  

Acquisitions. On January 6, 2017, we completed the acquisition of DCPayments, a leading operator of approximately 25,000 
ATMs with operations in Australia, Canada, Mexico, New Zealand and the U.K. On January 31, 2017, we completed the acquisition 
of Spark, an independent ATM operator in South Africa, with a growing network that now exceeds 4,000 ATMs. The agreed 
purchase  consideration  for  Spark  included  initial  cash  consideration  paid  at  closing  and  potential  additional  contingent 
consideration. The additional purchase consideration is contingent upon Spark achieving certain agreed-upon earnings targets in 
2019 and 2020 to be paid in 2020 and 2021, respectively. 

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Cybersecurity  trends. We  electronically  process  and  transmit  limited  cardholder  information  as  part  of  our  transaction 
processing services. Companies that process and transmit cardholder information, such as ourselves, have been specifically and 
increasingly targeted in recent years by sophisticated criminal organizations in an effort to obtain information and utilize it for 
fraudulent transactions. Additionally, the risk of unauthorized circumvention of system controls has been heightened by advances 
in computer capabilities and increasing sophistication of hackers. We take a risk-based approach to cybersecurity, and in recognition 
of the growing threat within our industry and the general marketplace, we proactively make strategic investments in our security 
infrastructure, technical and procedural controls, and regulatory compliance activities. We also apply the knowledge gained through 
industry and government organizations to continuously improve our technology, processes and services to detect, mitigate and 
protect our information. Cybersecurity and the effectiveness of our cybersecurity strategy are regular topics of discussion at Board 
meetings. We expect to continue to focus attention and resources on our security protection protocols, including repairing any 
system damage and deploying additional personnel, as well as protecting against any potential reputational harm. The cost to 
remediate any damages to our information technology systems suffered as a result of a cyber-attack could be significant. For 
further discussion of the risks we face in connection with growing cybersecurity trends, see Part 1. Item 1A. Risk Factors Security 
breaches,  including  the  occurrence  of  a  cyber-incident  or  a  deficiency  in  our  cybersecurity,  could  harm  our  business  by 
compromising Company, merchant or vendor data, or cardholder information and disrupting our transaction processing services, 
thus damaging our relationships with our merchant customers, business partners, and generally exposing us to liability. Computer 
viruses or unauthorized software (malware) could harm our business by disrupting or disabling our systems, including transaction 
processing services, causing non-compliance with network rules, damaging our relationships with our merchant and financial 
institution customers, and damaging our reputation causing a decrease in transactions by individual cardholders. 

Factors Impacting Comparability Between Periods

•  Foreign currency exchange rates. Our reported financial results are subject to fluctuations in foreign currency exchange 
rates. We estimate that the year-over-year fluctuations of the currencies in the markets in which we operate relative to 
the U.S. dollar caused our reported total revenues to be lower by approximately $30.1 million, or 2.2%, for the year ended 
December 31, 2019 as compared to the prior year. 

•  Acquisitions. The  results  of  operations  for  any  acquired  entities  during  a  particular  year  have  been  included  in  our 
consolidated financial statements for that year since the respective dates of acquisition. Similarly, the results of operations 
for any divested operations have been excluded from our consolidated financial statements since the dates of divestiture.

• 

7-Eleven ATM removal. The 7-Eleven ATM placement agreement in the U.S. expired in July 2017 and all ATM operations 
in the U.S. were transitioned to the new service provider by the end of February 2018. 7-Eleven in the U.S. accounted 
for approximately 12.5% of total revenues for the year ended 2017 and less than 1% of total revenues in 2018 and none 
in 2019.

Components of Revenues, Cost of Revenues, and Expenses

Revenues

We derive our revenues primarily from providing ATM and automated consumer financial services, bank-branding, surcharge-
free network offerings, and sales and services of ATM equipment. We currently classify revenues into two primary categories: (i) 
ATM operating revenues and (ii) ATM product sales and other revenues.

Revenue is recognized when obligations under the terms of a contract with a customer are satisfied. Revenue is recorded in 
ATM operating revenues and ATM product sales and other revenues line items in the accompanying Consolidated Statements of 
Operations.

ATM operating revenues are recognized daily as the associated transactions are processed or monthly on a per ATM or per 
cardholder basis. When customer contracts provide for up-front fees that do not pertain to a distinct performance obligation, the 
fees are recognized over the term of the underlying agreement on a straight-line basis. ATM product sales and other revenues are 
recognized when the related performance obligations are fulfilled upon transfer of control of goods or services to the customer.

ATM operating revenues. The Company presents revenues from automated consumer financial services, bank-branding and 
surcharge-free network offerings, managed services and other services in the ATM operating revenues line in the accompanying 
Consolidated Statements of Operations. The Company’s ATM operating revenues consist of the following:

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Table of Contents

• 

• 

Surcharge revenue. Surcharge revenues are received in the form of a fee paid by a cardholder who has made a cash withdrawal 
from an ATM. Surcharge fees can vary widely based on the location of the ATM and the nature of the contracts negotiated 
with merchants. In the U.S. and Canada, the Company does not receive surcharge fees from cardholders whose financial 
institutions participate in a surcharge-free network or have branded a location; instead, the Company receives interchange 
and bank-branding or surcharge-free network-branding revenues, which are discussed below. For certain ATMs, primarily 
those owned and operated by merchants, the Company does not receive any portion of the surcharge but rather the entire 
surcharge fee is earned by the merchant. In the U.K., ATM deployers operate their ATMs on either a free-to-use (surcharge-
free)  or  a  pay-to-use  (surcharge)  basis.  On  free-to-use ATMs  in  the  U.K.,  the  Company  earns  interchange  revenue  on 
withdrawal and certain other transactions. These fees are paid by the cardholder’s financial institution. On pay-to-use ATMs 
in the U.K., the Company only earns a surcharge fee paid by the cardholder on withdrawal transactions and interchange is 
only paid by the cardholder’s financial institution on other non-withdrawal transaction types. The Company earns both 
surcharge and interchange in Spain. In Germany, Australia, and Mexico, the Company collects surcharge fees on withdrawal 
transactions but generally does not receive interchange revenue. In South Africa, the Company generally earns interchange 
revenues which varies by transaction type and customer arrangement. Surcharge revenues, as described above, are recognized 
daily as the associated transactions are processed.

Interchange revenue. An interchange fee is a fee paid by the cardholder’s financial institution for its customer’s use of an 
ATM that is owned by another operator and for the fee the EFT network charges to transmit data between the ATM and the 
cardholder’s financial institution. The Company typically receives a majority of the interchange fee paid by the cardholder’s 
financial institution, net of the amount retained by the EFT network, and recognizes the net amount received from the 
network as revenue. In some markets in which the Company operates, interchange fees are earned not only on cash withdrawal 
transactions but also on other ATM transactions, including balance inquiries and balance transfers. Interchange revenues 
are subject to various arrangements and are recognized daily as the associated transactions are processed.

•  Bank-branding and surcharge-free network revenues. Under a bank-branding arrangement, ATMs that are Company-owned 
and operated are branded with the logo of the branding financial institution. In exchange for a fee paid by the financial 
institution, the financial institution’s customers gain access to use these bank-branded ATMs without paying a surcharge 
fee. Under the Company’s Allpoint surcharge-free network, financial institutions that participate pay a fixed monthly fee 
per cardholder and/or a fixed fee per transaction so that cardholders gain surcharge-free access to our large network of 
ATMs.  Bank-branding  and  surcharge-free  network  revenues  are  generally  recognized  monthly  on  a  per ATM  or  per 
cardholder basis, except for transaction-based fee arrangements which are recognized daily as they occur. Any up-front 
fees associated with these arrangements are recognized ratably over the life of the arrangement.

The  Company’s  bank-branding,  surcharge-free  network  and  managed  services  arrangements  result  in  the  Company 
providing a series of distinct services that have the same pattern of transfer to the customer. As a result, these arrangements 
create performance obligations that are satisfied over-time, (generally 3-5 years), for which the Company has a right to 
consideration that corresponds directly with the value of the entity’s performance completed to date. In conjunction with 
these arrangements, the Company recognizes revenue in the amount it has a right to receive. Variable consideration may 
exist in these arrangements and is recognized only to the extent a significant reversal is not probable.

•  Managed services and processing revenues. Under managed service agreements, the Company provides various forms of 
ATM-related services, including monitoring, maintenance, cash management, cash delivery, customer service, on-screen 
advertising,  processing  and  other  services  to  merchants,  financial  institutions,  and  third-party ATM  operators.  Under 
processing arrangements, the Company provides transaction processing services to merchants, financial institutions, and 
third-party operators. Under managed services and processing arrangements, surcharge and interchange fees are generally 
earned by the customer and the Company typically receives a fixed fee per transaction and/or a periodic management fee 
per ATM in return for providing the agreed-upon operating services. The managed services and processing fees are recognized 
as the related services are provided to the customers.

The following table presents the components of our total ATM operating revenues:

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Table of Contents

Surcharge revenue

Interchange revenue

Bank-branding and surcharge-free network revenues

Managed services and processing revenues

Total ATM operating revenues

Year Ended
December 31, 

2019

2018

46.4%

27.8

15.8

10.0

100.0%

44.1%

32.4

13.9

9.6

100.0%

ATM product sales and other revenues. The Company presents revenues from other product sales and services in the ATM 
product sales and other revenues line in the accompanying Consolidated Statements of Operations. The Company earns revenues 
from the sale of ATMs and ATM-related equipment as well as the delivery of other non-transaction-based services. Revenues 
related to these activities are recognized when ownership of the equipment is transferred to the customer and the Company has 
completed all required installation and set-up procedures. With respect to the sale of ATMs to Value-Added-Resellers (“VARs”), 
the Company recognizes revenues related to such sales when ownership of the equipment is transferred to the VAR.

Cost of Revenues

Our cost of revenues primarily consist of the costs directly associated with the transactions completed on our network of 
ATMs. These costs include merchant commissions, vault cash rental expense, other costs of cash, repairs and maintenance expense, 
communications expense, transaction processing fees, and direct operations expense. To a lesser extent, cost of revenues also 
includes those costs associated with the sales of ATMs and ATM-related equipment and providing certain services to third-parties. 
The following is a description of our primary cost of revenues categories:

•  Merchant commissions. We pay our merchants a fee for allowing us an exclusive right to place our ATM at their location. 
The fee amount depends on a variety of factors, including the type of arrangement under which the ATM is placed, the 
type of location, and the number of transactions on that ATM.

•  Vault cash rental expense. We pay monthly fees to our vault cash providers for renting the vault cash that is maintained 
in our ATMs. The fees we pay under our arrangements with our vault cash providers are based on market rates of interest; 
therefore, changes in the general level of interest rates affect our cost of cash. In order to limit our exposure to increases 
in interest rates, we have entered into a number of interest rate derivatives of varying notional amounts through 2024 for 
our current and anticipated outstanding vault cash rental obligations. This cost category also includes the income/expense 
realized from interest rate derivatives designated as hedges of our vault cash rental expense.

•  Other costs of cash. Other costs of cash includes all costs associated with the provision of cash for our ATMs except for 
vault cash rental expense, including third-party armored courier services, cash insurance, reconciliation of ATM cash 
balances,  associated  bank  fees,  and  other  costs. This  category  excludes  the  cost  of  our  wholly-owned  cash  delivery 
operation in the U.K., as those costs are reported in the Other expenses line described below.

•  Repairs and maintenance. Depending on the type of arrangement with the merchant, we may be responsible for first and/
or second-line maintenance for the ATM. In most of our markets, we generally use third-parties with national operations 
to provide these services. In the U.K., Australia, Canada, and South Africa, we also maintain in-house technicians to 
service our ATMs and those costs are reported in the Other expenses line described below.

•  Communications. Under our Company-owned arrangements, we are usually responsible for the expenses associated with 
providing telecommunications capabilities to the ATMs allowing them to connect with the applicable EFT networks.

• 

Transaction processing. We own and operate EFT transaction processing platforms, through which the majority of our 
ATMs are driven and monitored. We also utilize third-party processors to gateway certain transactions to the EFT networks 
for authorization by the cardholders’ financial institutions and to settle transactions. As a result of our past acquisitions, 
we have inherited transaction processing contracts with certain third-party providers that have varying lengths of remaining 
contractual terms. Over the next few years, we plan to convert the majority of our ATMs currently operating under these 
contracts to our own EFT transaction processing platforms.

•  Other expenses. Other expenses primarily consist of direct operations expenses, which are costs associated with managing 
our ATM  network,  including  expenses  for  monitoring  the ATMs,  program  managers,  technicians,  cash  ordering  and 

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forecasting personnel, cash-in-transit and maintenance engineers (principally in the U.K., Canada, and Australia), and 
customer service representatives.

•  Cost of ATM product sales. In connection with the sale of ATM and ATM-related equipment to merchants and distributors, 
we incur costs associated with purchasing the ATM equipment from manufacturers, as well as delivery and installation 
expenses. Additionally, this category includes costs related to providing maintenance services to third-party customers 
in the U.K.

The following table presents the components of our total cost of ATM operating revenues:

Merchant commissions

Vault cash rental

Other costs of cash

Repairs and maintenance

Communications

Transaction processing

Employee costs

Other expenses

Year Ended
December 31, 

2019

2018

47.0%

8.5

11.0

8.9

3.2

2.8

9.6

9.0

48.6%

8.3

10.6

8.1

3.7

2.4

10.0

8.3

Total cost of ATM operating revenues

100.0%

100.0%

We define variable costs as those that vary based on transaction levels. The majority of Merchant commissions, Vault cash 
rental expense, and Other costs of cash fall under this category. The other categories of Cost of ATM operating revenues are mostly 
fixed in nature, meaning that any significant decrease in transaction volumes would lead to a decrease in the profitability of our 
operations, unless there was an offsetting increase in per-transaction revenues or decrease in our fixed costs. Although the majority 
of our operating costs are variable in nature, an increase in transaction volumes may lead to an increase in the profitability of our 
operations due to the economies of scale obtained through increased leveraging of our fixed costs and incremental preferential 
pricing obtained from our vendors. We exclude depreciation, accretion, and amortization of intangible assets related to ATMs and 
ATM-related  assets  from  our  Cost  of ATM  operating  revenues  line  item  in  the  accompanying  Consolidated  Statements  of 
Operations.

The profitability of any particular location and of our entire ATM operation is attributable to a combination of surcharge, 
interchange, bank-branding and surcharge-free network revenues, and managed services revenues, as well as the level of our 
related costs.  

Other operating expenses

Our Other operating expenses include selling, general, and administrative expenses related to salaries, benefits, advertising 
and  marketing,  professional  services,  and  overhead. Acquisition  related  expenses,  redomicile-related  expenses,  restructuring 
expenses, depreciation and accretion expense, amortization of our acquired merchant and bank-branding contracts/relationships, 
and other amortizable intangible assets are also components of our Other operating expenses. We depreciate our ATMs and ATM-
related equipment on a straight-line basis over the estimated life of such equipment and amortize the value of acquired intangible 
assets over the estimated lives of such assets.

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Results of Operations

The following table reflects line items from the accompanying Consolidated Statements of Operations as a percentage of total 

revenues for the periods indicated. Percentages may not add due to rounding.

Revenues:

ATM operating revenues

ATM product sales and other revenues

Total revenues (1)
Cost of revenues:

Cost of ATM operating revenues (excludes depreciation, 
accretion, and amortization of intangible assets reported 
separately below.) (2)
Cost of ATM product sales and other revenues

Total cost of revenues

Operating expenses:
Selling, general, and administrative expenses (3)
Restructuring expenses

Acquisition related expenses

Depreciation and accretion expense

Amortization of intangible assets
Loss on disposal and impairment of assets (4)
Total operating expenses

Income from operations

Other expenses:

Interest expense, net

Amortization of deferred financing costs and note discount

Redemption costs for early extinguishment of debt
Other income (5)
Total other expenses

Income before income taxes

Income tax expense

Net income

Net loss attributable to noncontrolling interests
Net income attributable to controlling interests and available
to common shareholders

Year Ended
December 31,

2019

2018

(In thousands, excluding percentages)

$ 1,281,106

94.9% $ 1,292,930

68,299

1,349,405

5.1

100.0

830,359

54,620

884,979

177,474

8,928

—

130,676

49,261

11,653

377,992

86,434

26,604

13,447

—
(18,404)
21,647

64,787

16,522

48,265
(9)

61.5

4.0

65.6

13.2

0.7

—

9.7

3.7

0.9

28.0

6.4

2.0

1.0

—
(1.4)
1.6

4.8

1.2

3.6

—

52,313

96.1%

3.9

1,345,243

100.0

855,948

41,835

897,783

170,490

6,586

3,191

126,199

52,911

17,873

377,250

70,210

35,429

14,887

6,408
(627)
56,097

14,113

10,457

3,656
(20)

63.6

3.1

66.7

12.7

0.5

0.2

9.4

3.9

1.3

28.0

5.2

2.6

1.1

0.5

—

4.2

1.0

0.8

0.3

—

$

48,274

3.6% $

3,676

0.3%

(1)  Effective January 1, 2018, we adopted Accounting Standard Codification (“ASC”) Topic 606, Revenue from Contracts with Customers using the modified 

retrospective approach. 

(2)  Excludes effects of depreciation, accretion, and amortization of intangible assets of $146.4 million and $145.7 million for the years ended December 31, 
2019 and 2018, respectively. See Item 8. Financial Statements and Supplementary Data, Note 1. Basis of Presentation and Summary of Significant Accounting 
Policies - (d) Cost of ATM Operating Revenues Presentation. The inclusion of this depreciation, accretion, and amortization of intangible assets in Cost of 
ATM operating revenues would have increased our Cost of ATM operating revenues as a percentage of total revenues by 10.8% and 10.8% for the years 
ended December 31, 2019 and 2018, respectively.
Includes share-based compensation expense of $19.5 million and $14.9 million for the years ended December 31, 2019 and 2018, respectively.

(3) 
(4)  The year ended December 31, 2019 includes $11.7 million of impairment and disposal losses including a goodwill impairment of $7.3 million on our  Canada 

reporting unit. See Loss on Disposal and Impairment of Assets for additional information. 

(5)  Other income includes mark-to-market gains associated with the acquisition-related contingent consideration of $21.9 million and losses of $1.9 million in 
the years ended December 31, 2019 and 2018, respectively. Other income also includes foreign exchange remeasurement gains and losses pertaining to the 
recognized acquisition-related contingent consideration liability. The Company recognized remeasurement losses of $0.5 million and $6.2 in the years ended 
December 31, 2019 and 2018,  respectively.

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Key Operating Metrics

The following tables reflect certain key measures that help gauge our operating performance for the periods indicated:

Ending number of transacting ATMs:

North America

Europe & Africa

Australia & New Zealand
Total Company-owned(1)

North America

Europe & Africa

Total Merchant-owned

Managed Services and Processing:
North America (2)
Australia & New Zealand

Ending number of transacting ATMs – Managed services and processing (1)

Year Ended
December 31, 

2019

% Change

2018

43,562

23,992

6,928

74,482

13,621

232

13,853

196,681

1,757

198,438

0.8 %

0.9 %

(8.7)%

(0.1)%

1.6 %

0.4 %

1.6 %

44.3 %

(15.3)%

43.4 %

43,233

23,768

7,585

74,586

13,406

231

13,637

136,288

2,074

138,362

Total ending number of transacting ATMs

286,773

26.6 %

226,585

(1)  Company-owned ATMs that are deployed under managed services agreements are classified under Managed Services and Processing.
(2) 

In May 2019, the Company completed the acquisition of ATM processing contracts to provide transaction processing services for approximately 62,000 
ATMs. This transaction added approximately 40,000 ATMs to the average number of transacting ATMs for the year ended December 31, 2019.

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Average number of transacting ATMs:

North America

Europe & Africa

Australia & New Zealand
Total Company-owned (1)

North America

Europe & Africa

Total Merchant-owned

Managed Services and Processing:
North America (2)
Australia & New Zealand

Average number of transacting ATMs – Managed services and 
processing (1)

Total average number of transacting ATMs

Total transactions (in thousands):
ATM operations (3)
Managed services and processing, net

Total transactions

Total cash withdrawal transactions (in thousands):
ATM operations (3)

Per ATM per month amounts (excludes managed services and
processing):
Cash withdrawal transactions (3)

ATM operating revenues
Cost of ATM operating revenues (4)
ATM adjusted operating gross profit (4)

ATM adjusted operating gross profit margin

Year Ended
December 31, 

2019

% Change

2018

43,388

23,875

7,373

74,636

13,998

241

14,239

176,828

1,762

178,590

267,465

1,219,085

1,427,329

2,646,414

(2.5)%

(3.0)%

(7.7)%

(3.2)%

(0.2)%

57.5 %

0.4 %

30.2 %

(16.1)%

29.5 %

16.7 %

(8.3)%

25.6 %

7.4 %

44,513

24,609

7,988

77,110

14,030

153

14,183

135,796

2,101

137,897

229,190

1,328,971

1,136,188

2,465,159

807,188

(6.7)%

864,923

757

(4.1)%

$

$

1,100

731
369

33.5%

1.2 % $
(1.3)%
6.6 % $

789

1,087

741
346

31.8%  

(1)  Company-owned ATMs that are deployed under managed services agreements are classified under Managed Services and Processing.  
(2) 

In May 2019, the Company completed the acquisition of ATM processing contracts to provide transaction processing services for approximately 62,000 
ATMs. This transaction added approximately 40,000 ATMs to the average number of transacting ATMs for the year ended December 31, 2019.

(3)  Total  transactions  from ATM  operations  of  approximately  1.2  billion  include  withdrawal  transactions  of  807.2  million  as  well  as  other  non-monetary 
transactions such as balance inquiries and funds transfers. The 8% decline in total transactions from ATM operations is primarily due to our U.K. ATM 
operations and our conversion of a significant number of ATMs from free-to-use to pay-to-use and removal of over 3,000 ATMs in response to the two 5% 
decreases in the LINK interchange rate in the U.K. that came into effect on July 1, 2018 and January 1, 2019. The decline in transactions is also due to our 
Australia & New Zealand ATM operations where in our continued response to market changes we deployed fewer ATMs and realized fewer transactions per 
ATM. The decline in cash withdrawal transactions per ATM is also attributable to these same factors, partially offset by increases in the number of withdrawal 
transactions per ATM in our U.S. business.

(4)  Amounts presented exclude the effect of depreciation, accretion, and amortization of intangible assets, which is reported separately in the accompanying 
Consolidated Statements of Operations. For additional information, see Item 8. Financial Statements and Supplementary Data, Note 1. Basis of Presentation 
and Summary of Significant Accounting Policies – (d) Cost of ATM Operating Revenues Presentation. 

49

 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Revenues

North America

ATM operating revenues

ATM product sales and other revenues

North America total revenues

Europe & Africa

ATM operating revenues

ATM product sales and other revenues

Europe & Africa total revenues

Australia & New Zealand

ATM operating revenues

ATM product sales and other revenues

Australia & New Zealand total revenues

Eliminations

Total ATM operating revenues

Total ATM product sales and other revenues

Total revenues

Year Ended
December 31, 

% Change

2018

2019

(In thousands, excluding percentages)

803,955

59,559

863,514

388,091

8,229

396,320

99,552

511

100,063

2.1 % $
39.6 %

4.0 %

(3.1)%

(12.3)%

(3.3)%

(15.0)%

90.0 %

(14.8)%

787,514

42,665

830,179

400,391

9,379

409,770

117,138

269

117,407

(10,492)

(13.4)%

(12,113)

1,281,106

68,299

1,349,405

(0.9)%

30.6 %
0.3 % $

1,292,930

52,313

1,345,243

$

$

50

 
 
 
 
 
 
 
 
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ATM operating revenues. ATM operating revenues during the years ended December 31, 2019 and 2018 decreased by  $11.8
million  compared  to  the  prior  year. The  following  tables  detail,  by  segment,  the  changes  in  the  various  components  of ATM 
operating revenues for the periods indicated:

North America

Surcharge revenues
Interchange revenues
Bank-branding and surcharge-free network revenues
Managed services and processing revenues

North America total ATM operating revenues

Europe & Africa

Surcharge revenues
Interchange revenues
Bank-branding and surcharge-free network revenues
Managed services and processing revenues

Europe & Africa total ATM operating revenues

Australia & New Zealand

Surcharge revenues
Interchange revenues
Managed services and processing revenues

Australia & New Zealand total ATM operating revenues

Eliminations

Total ATM operating revenues

Year Ended
December 31, 

2019

2018

Change

% Change

(In thousands, excluding percentages)

$

$

349,346
138,557
201,210
114,842
803,955

164,606
213,106
958
9,421
388,091

$

359,154
143,803
179,760
104,797
787,514

120,906
269,064
—
10,421
400,391

79,880
4,558
15,114
99,552
(10,492)
$ 1,281,106

90,110
5,451
21,577
117,138
(12,113)
$ 1,292,930

$

(9,808)
(5,246)
21,450
10,045
16,441

43,700
(55,958)
958
(1,000)
(12,300)

(10,230)
(893)
(6,463)
(17,586)
1,621
(11,824)

(2.7)%
(3.6)%
11.9 %
9.6 %
2.1 %

36.1 %
(20.8)%
n/m
(9.6)%
(3.1)%

(11.4)%
(16.4)%
(30.0)%
(15.0)%
(13.4)%
(0.9)%

North America.  During  the  year  ended  December 31,  2019,  our ATM  operating  revenues  in  our  North America  segment 
increased by $16.4 million or 2.1% compared to the prior year. This increase was attributable to growth in bank-branding and 
surcharge-free network revenues, higher managed services and transaction processing revenues, and higher same-store withdrawal 
transactions. The increase was partially offset by lower surcharge and interchange revenues due to a lower number of transacting 
ATMs, fewer surcharge transactions, and a slight decrease in non-monetary transactions and increased network fees impacting our 
interchange revenues.

For additional information related to recent trends that have impacted, and may continue to impact, the revenues from our 

North America segment, see Developing Trends and Recent Events - Withdrawal transaction and revenue trends - U.S. above.

Europe & Africa. During the year ended December 31, 2019, our ATM operating revenues in our Europe & Africa segment  
decreased by $12.3 million or 3.1% compared to the prior year. Absent foreign currency exchange rate movements, our ATM 
operating revenues would have increased by approximately $6.6 million or 1.7% due to an increase in the number of transacting 
ATMs and the associated transaction activity in Germany, Spain, and South Africa as well as higher dynamic currency conversion 
revenues. The increase was partially offset by lower ATM operating revenues in the U.K. resulting from lower transaction volume 
with our conversion of a significant number of ATMs from free-to-use to pay-to-use and removal of over 3,000 ATMs in response 
to the two 5% decreases in the LINK interchange rate in the U.K. that came into effect on July 1, 2018 and January 1, 2019.

For additional information related to our constant-currency calculations and recent trends that have impacted, and may continue 
to impact, the revenues from our Europe & Africa segment, see Non-GAAP Financial Measures below and Developing Trends 
and Recent Events - Withdrawal transaction and revenue trends - U.K. above, respectively.

Australia & New Zealand.  During the year ended December 31, 2019, ATM operating revenues in our Australia & New 
Zealand segment decreased $17.6 million or 15.0% compared to the prior year. Our ATM operating revenues would have been 

51

 
 
 
 
 
 
 
 
 
 
 
 
 
 
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higher by $7.5 million absent the foreign currency exchange rate movements. Adjusted for foreign currency movements, ATM 
operating revenues decreased 8.6% primarily due to a decline in the number of transacting ATMs and fewer transactions per ATM.

ATM product sales and other revenues. Our ATM product sales and other revenues increased  $16.0 million in 2019 when 

compared to 2018. These fluctuations were primarily due to the timing of equipment sales in our North America segment.

Cost of Revenues (exclusive of depreciation, accretion, and amortization of intangible assets)

Year Ended
December 31, 

% Change

2018

2019

(In thousands, excluding percentages)

North America

Cost of ATM operating revenues

$

Cost of ATM product sales and other revenues

North America total cost of revenue

Europe & Africa

Cost of ATM operating revenues
Cost of ATM product sales and other revenues

Europe & Africa total cost of revenues

Australia & New Zealand

Cost of ATM operating revenues

Cost of ATM product sales and other revenues

Australia & New Zealand total cost of revenues

Corporate

Eliminations

$

527,135

50,167

577,302

241,822
3,540

245,362

(0.1)%

35.6%

2.2%

(4.3)%

(5.7)%

(4.4)%

70,368

913

(17.9)%

(14.9)%

71,281

(17.9)%

1,528

93.9%

(10,494)

(6.7)%

Cost of ATM operating revenues

Cost of ATM product sales and other revenues

Total cost of revenues

$

830,359

54,620

884,979

(3.0)%

30.6%

(1.4)%

$

527,879

37,009

564,888

252,789
3,753

256,542

85,741

1,073

86,814

788

(11,249)

855,948

41,835

897,783

Cost of ATM operating revenues (exclusive of depreciation, accretion, and amortization of intangible assets). The Total cost 
of ATM  operating  revenues  (exclusive  of  depreciation,  accretion,  and  amortization  of  intangible  assets)  for  the  years  ended 
December 31, 2019 and 2018, decreased  $25.6 million or 3.0% compared to the prior year. The tables that follow detail, by 
segment, changes in the various components of the cost of ATM operating revenues (exclusive of depreciation, accretion, and 
amortization of intangible assets) for the periods indicated:

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Cost of ATM operating revenues

North America

Merchant commissions

Vault cash rental

Other costs of cash

Repairs and maintenance

Communications

Transaction processing

Employee costs

Other expenses

Year Ended
December 31, 

2019

2018

Change

% Change

(In thousands, excluding percentages)

$

256,992

$

265,110

$

48,740

63,479

52,450

13,443

8,559

31,954

51,518

48,056

58,492

45,368

15,760

5,911

34,624

54,558

(8,118)
684

4,987

7,082
(2,317)
2,648
(2,670)
(3,040)
(744)

(8,954)
392
(2,308)
(863)
(1,852)
(120)
(2,424)
5,162
(10,967)

(8,479)
(2,114)
(1,366)
(2,083)
(912)
(192)
(928)
701

(3.1)%

1.4

8.5

15.6

(14.7)

44.8

(7.7)

(5.6)

(0.1)

(8.7)

2.7

(9.7)

(5.8)

(14.7)

(0.5)

(5.4)

30.5

(4.3)

(17.9)

(23.6)

(17.3)

(22.5)

(26.2)

(8.2)

(17.5)
60.4

(17.9)

93.9

(6.7)

(3.0)%

North America total cost of ATM operating revenues

527,135

527,879

Europe & Africa

Merchant commissions

Vault cash rental

Other costs of cash

Repairs and maintenance

Communications

Transaction processing

Employee costs

Other expenses

94,249

14,783

21,512

14,109

10,740

22,195

42,160

22,074

103,203

14,391

23,820

14,972

12,592

22,315

44,584

16,912

Europe & Africa total cost of ATM operating revenues

241,822

252,789

Australia & New Zealand

Merchant commissions

Vault cash rental

Other costs of cash

Repairs and maintenance

Communications

Transaction processing

Employee costs

Other expenses

Australia & New Zealand total cost of ATM operating
revenues

Corporate

Eliminations

38,866

47,345

8,947

7,898

9,250

3,477

2,355

5,308

1,161

6,833

6,532

7,167

2,565

2,163

4,380

1,862

70,368
1,528
(10,494)

85,741

788
(11,249)
855,948

$

(15,373)
740

755
(25,589)

Total cost of ATM operating revenues

$

830,359

$

        North America. During the year ended December 31, 2019, our cost of ATM operating revenues (exclusive of depreciation, 
accretion, and amortization of intangible assets) decreased $0.7 million compared to the prior year. The decrease was primarily 
due  to  lower  merchant  commissions,  lower  communications  costs,  and  improved  operational  efficiency  as  a  result  of  our 
restructuring activities, partially offset by an increase in repairs and maintenance costs and other costs of cash.

Europe & Africa. During the year ended December 31, 2019, our cost of ATM operating revenues (exclusive of depreciation, 
accretion, and amortization of intangible assets) in our Europe & Africa segment decreased by $11.0 million or 4.3% compared 
to  the  prior  year. Excluding  foreign  currency  exchange  rate  movements,  our  cost  of ATM  operating  revenues  (exclusive  of 
depreciation, accretion, and amortization of intangible assets) increased less than 1% as a result of the additional transacting ATMs 

53

 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
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and transaction activity from new placement agreements in Germany, Spain, and South Africa and higher U.K. business rates 
(property taxes) on ATMs compared to the prior year, partly offset by a decrease in merchant commissions in the U.K. 

Australia & New Zealand. During the year ended December 31, 2019, our cost of ATM operating revenues (exclusive of 
depreciation, accretion, and amortization of intangibles assets) in our Australia & New Zealand segment decreased $15.4 million
or 17.9% compared to the prior year primarily due to foreign currency exchange rate movements, a decline in the number of 
transacting ATMs and fewer transactions per ATM. 

Cost of ATM product sales and other revenues. During the year ended December 31, 2019, our cost of ATM product sales and 
other revenues increased $12.8 million or 30.6% compared to the prior year which is directionally consistent with the increase in 
revenue from ATM product sales primarily in the U.S. 

Selling, General, and Administrative Expenses

Selling, general, and administrative expenses

Share-based compensation expense

Total selling, general, and administrative expenses

Percentage of total revenues:

Selling, general, and administrative expenses

Share-based compensation expense

Total selling, general, and administrative expenses

Year Ended
December 31, 

% Change

2018

2019

(In thousands, excluding percentages)

$

$

158,000

19,474

177,474

1.5% $
30.9%

155,618

14,872

4.1% $

170,490

11.7%  

1.4

13.2%  

11.6%

1.1

12.7%

Selling, general, and administrative expenses (“SG&A expenses”), excluding share-based compensation. SG&A expenses, 
excluding share-based compensation, increased  $2.4 million, or 1.5% during the year ended December 31, 2019 compared to the 
prior year. This increase is primarily a result of licensing and other fees related to the new ERP system, investments in information 
security and technology, and health insurance costs.

Share-based  compensation.  Share-based  compensation  increased $4.6  million  during  the  year  ended  December 31,  2019
compared to the prior year. This increase is a result of the amount, timing and terms of share-based payment awards granted during 
the periods, net of estimated forfeitures.  

 For additional information related to equity awards, see Item 8. Financial Statements and Supplementary Data, Note 4. Share-

Based Compensation.

Restructuring Expenses

During 2019, we continued the corporate reorganization and cost reduction initiatives that began in 2017 to improve our cost 
structure and operating efficiency. During the years ended December 31, 2019 and 2018, we incurred $8.9 million and $6.6 million 
of pre-tax expenses related to the Restructuring Plan. Our restructuring activities included workforce reductions, costs incurred in 
conjunction with facilities closures, professional fees and other related charges.

For additional information see Item 8. Financial Statements and Supplementary Data, Note 1. Basis of Presentation and 

Summary of Significant Accounting Policies – (e) Restructuring Expenses.

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Acquisition related Expenses

Acquisition related expenses

$

2019

Year Ended
December 31, 

% Change

2018

(In thousands, excluding percentages)
nm

—

$

Percentage of total revenues

—%  

3,191

0.2%

Acquisition related expenses. The Company incurred no acquisition related expenses in the year ended December 31, 2019. 
For the year ended December 31, 2018, acquisition related expenses included acquisition and integration related professional fees, 
employee severance, and lease termination costs related to certain operations of DCPayments.

Depreciation and Accretion Expense

Year Ended
December 31, 

% Change

2018

2019

(In thousands, excluding percentages)

Depreciation and accretion expense

$

130,676

3.5% $

126,199

Percentage of total revenues

9.7%  

9.4%

Depreciation and accretion expense. In the year ended December 31, 2019, depreciation and accretion expense increased $4.5
million, or 3.5%, in comparison to prior year due to capital additions in the normal course of business and foreign exchange rate 
movements.

Amortization of Intangible Assets

Year Ended
December 31, 

% Change

2018

2019

(In thousands, excluding percentages)

Amortization of intangible assets

$

49,261

(6.9)% $

52,911

Percentage of total revenues

3.7%  

3.9%

Amortization  of  intangible  assets.  The  decrease  in  amortization  of  intangible  assets  of  $3.7  million  for  the  year  ended 

December 31, 2019 compared to the prior year was primarily due to certain intangible assets becoming fully amortized.

Loss on Disposal and Impairment of Assets

Loss on disposal and impairment of assets

$

11,653

(34.8)% $

17,873

Percentage of total revenues

0.9%  

1.3%

Year Ended
December 31, 

% Change

2018

2019

(In thousands, excluding percentages)

55

 
 
 
 
 
 
 
 
 
 
 
 
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Loss on disposal and impairment of assets. 

For the year ended December 31, 2019, we recognized losses of $4.4 million related to the disposal of ATM assets in the 

normal course of business.  In addition, we recognized a goodwill impairment of $7.3 million related to our Canada reporting unit.   

 For the year ended December 31, 2018, the loss on disposal and impairment of assets was $17.9 million due to our decision 
to  not  redeploy  certain ATM  models. Although  many ATMs  in  our  U.S.  operations  that  were  impaired  were  deployable,  a 
combination of many factors including the size, functionality, estimated upgrade costs, and availability of suitable placement 
locations resulted in a change of plans relative to certain models such that the units not currently in service were deemed not likely 
to be deployed. These ATM assets, with a net book value of approximately $7 million, were written down to their estimated net 
realizable value. The remaining loss was a result of other ATM asset disposals in the ordinary course of business and disposals 
related to the exit from a leased facility in the U.K.

Interest Expense, net

Year Ended
December 31, 

% Change

2018

2019

(In thousands, excluding percentages)

Interest expense, net

$

26,604

(24.9)% $

35,429

Percentage of total revenues

2.0%  

2.6%

Interest expense, net.  Interest expense, net, decreased  $8.8 million or 24.9% during the year ended December 31, 2019, 
compared to the prior year. This decrease was attributable to a comparatively lower outstanding long-term debt balance and a 
lower weighted average interest rate following the December 2018 redemption of our $250.0 million 5.125% Senior notes.  These 
borrowings were refinanced under our revolving credit facility with a lower interest rate.

For additional information, see Item 8. Financial Statements and Supplementary Data, Note 11. Long-Term Debt.

Early Extinguishment of Debt

In connection with the early extinguishment of the 2022 Notes in 2018, we recognized a $6.4 million pre-tax charge for the 
premium paid upon redemption.  This amount is included in the Redemption costs for early extinguishment of debt line in the 
accompanying Consolidated Statements of Operations in the year ended December 31, 2018. We also wrote off approximately 
$1.4 million in deferred financing costs upon extinguishment. This amount is included in the Amortization of deferred financing 
costs and note discount in the accompanying Consolidated Statements of Operations in the year ended December 31, 2018. For 
additional information, see Item 8. Financial Statements and Supplementary Data, Note 11. Long-Term Debt.

Income Tax Expense

Income tax expense

Effective tax rate

Year Ended
December 31, 

% Change

2018

2019

(In thousands, excluding percentages)

$

16,522

58.0% $

10,457

25.5%  

74.1%

Income tax expense. Our income tax expense for the year ended December 31, 2019 totaled $16.5 million resulting in an 
effective tax rate of 25.5%, compared to an income tax expense of $10.5 million, and an effective tax rate of 74.1%, for the same 
period of 2018. The decrease in the effective tax rate for the year ended December 31, 2019 was primarily attributable to tax 
benefits from the utilization of interest deductions disallowed in the prior year and the nontaxable gain recorded in the current 
year to revise the fair value of the acquisition related contingent consideration liability.

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Non-GAAP Financial Measures

DISCLOSURE OF NON-GAAP FINANCIAL INFORMATION

In order to assist readers of our consolidated financial statements in understanding the operating results that management uses 
to evaluate the business and for financial planning purposes, we present the following non-GAAP measures as a complement to 
financial results prepared in accordance with U.S. GAAP: EBITDA, Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Net 
Income, Adjusted Net Income per diluted share, Adjusted Free Cash Flow, and certain other results presented on a constant-
currency basis. We believe that the presentation of these measures and the identification of notable, non-cash, non-operating and/
or (if applicable in a particular period),  certain costs not anticipated to occur in future periods enhance an investor’s understanding 
of the underlying trends in our business and provide for better comparability between periods in different years. We also believe 
that these measures are relevant and provide useful information widely used by analysts, investors and other interested parties in 
our industry to provide a baseline for evaluating and comparing our operating performance and, in the case of free cash flow, our 
liquidity results. We use these non-GAAP financial measures in managing and measuring the performance of our business, including 
setting and measuring incentive-based compensation for management.

Furthermore, the non-GAAP financial measures presented herein should not be considered in isolation or as a substitute for 
operating income, net income, cash flows from operating, investing, or financing activities, or other income or cash flow measures 
contained within our consolidated financial statements. The non-GAAP measures that we use are not defined in the same manner 
by all companies and therefore may not be comparable to other similarly titled measures of other companies.

EBITDA, Adjusted EBITDA, and Adjusted EBITDA Margin

EBITDA adds interest, income tax expense (benefit), depreciation and accretion, amortization of deferred financing costs and 
note discounts, and amortization of intangible assets, and certain costs not anticipated to occur in future periods to net income. 
Adjusted EBITDA and Adjusted EBITDA Margin exclude the items excluded from EBITDA as well as share-based compensation 
expense, certain other income and expense amounts, acquisition related expenses, gains or losses on disposal and impairment of 
assets, certain non-operating expenses, (if applicable in a particular period), our obligation for the payment of income taxes, interest 
expense and other obligations such as capital expenditures, and includes an adjustment for noncontrolling interests. Depreciation 
and accretion expense and amortization of intangible assets are excluded from Adjusted EBITDA and Adjusted EBITDA margins 
as these amounts can vary substantially from company to company within our industry depending upon accounting methods and 
book values of assets, capital structures, and the methods by which the assets were acquired. Adjusted EBITDA margin is calculated 
as Adjusted EBITDA divided by total revenues.

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Table of Contents

Adjusted Net Income, Adjusted Net Income per Diluted Share and Adjusted Tax Rate

Adjusted Net Income represents net income computed in accordance with GAAP, before amortization of intangible assets, 
deferred financing costs and note discount, gains or losses on disposal and impairment of assets, share-based compensation expense, 
certain other income and expense amounts, acquisition and divestiture-related expenses, certain non-operating expenses, and (if 
applicable in a particular period) certain costs not anticipated to occur in future periods (together, the “Adjustments”). The non-
GAAP tax rate used to calculate Adjusted Net Income was approximately 23.1% and 24.1% for the years ended December 31, 
2019 and 2018, respectively. The non-GAAP tax rates represent the GAAP tax rate for the period as adjusted by the estimated tax 
impact of the items adjusted from the measure. Adjusted Net Income per diluted share is calculated by dividing Adjusted Net 
Income by weighted average diluted shares outstanding.

Adjusted Free Cash Flow

Adjusted Free Cash Flow is defined as cash provided by operating activities less the impact of changes in restricted cash due 
to the timing of  payments of restricted cash liabilities and less payments for capital expenditures, including those financed through 
direct debt, but excluding acquisitions. The Adjusted Free Cash Flow measure does not take into consideration certain financing 
activities and other non-discretionary cash requirements such as mandatory principal payments on portions of the Company's long-
term debt.

Constant Currency

        Management calculates certain GAAP as well as non-GAAP measures on a constant-currency basis using the average foreign 
currency exchange rates applicable in the corresponding period of the previous year and applying these rates to the measures in 
the current reporting period to assess performance and eliminate the effect foreign currency exchange rates have on comparability 
between periods.

Reconciliation of Non-GAAP Financial Statements

Reconciliations of the non-GAAP financial measures used herein to the most directly comparable U.S. GAAP 

financial measures are presented as follows:

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Table of Contents

Reconciliation of Net Income Attributable to Controlling Interests and Available to Common Shareholders to EBITDA, 
Adjusted EBITDA, and Adjusted Net Income (in thousands, excluding share and per share amounts)

Net income attributable to controlling interests and available to common
shareholders

$

48,274

$

3,676

Year Ended
December 31, 

2019

2018

Adjustments:

Interest expense, net

Amortization of deferred financing costs and note discount

Redemption costs for early extinguishment of debt

Income tax expense

Depreciation and accretion expense

Amortization of intangible assets

EBITDA 

Add back:

Loss on disposal and impairment of assets (1)
Other income (2)
Noncontrolling interests (3)
Share-based compensation expense
Restructuring expenses (4)
Acquisition related expenses (5)

Adjusted EBITDA

Less:

Depreciation and accretion expense (6)
Interest expense, net

Adjusted pre-tax income

Income tax expense (7)
Adjusted Net Income

Adjusted Net Income per share – basic
Adjusted Net Income per share – diluted

Weighted average shares outstanding – basic

Weighted average shares outstanding – diluted

26,604

13,447

—

16,522

130,676

49,261
284,784

11,653
(18,404)
58

20,962

8,928

—
307,981

130,675

26,604

150,702

34,877
115,825

2.54
2.52

$

$
$

35,429

14,887

6,408

10,457

126,199

52,911
249,967

17,873
(627)
38

15,660

6,586

3,191
292,688

126,197

35,429

131,062

31,529
99,533

2.16
2.14

45,514,703

46,015,334

45,988,775
46,436,439  

$

$
$

(1) 

(2) 

Includes a goodwill impairment of $7.3 million on the Canada reporting unit during the year ended December 31, 2019.
Includes the revaluation of the estimated acquisition related contingent consideration, foreign currency translation gains/losses and other non-operating costs.
(3)  Noncontrolling interest adjustment made such that Adjusted EBITDA includes only our ownership interest in the Adjusted EBITDA of one of our Mexican 

(4) 

subsidiaries.
For the years ended December 31, 2019 and 2018, restructuring activities included workforce reductions, costs incurred in conjunction with facilities closures, 
professional fees and other related charges.

(5)  Acquisition related expenses include costs incurred for professional and legal fees and certain other transition and integration-related costs.
(6)  Amounts exclude a portion of the expenses incurred by one of our Mexican subsidiaries to account for the amounts allocable to the noncontrolling interest 

(7) 

shareholders.
For the years ended December 31, 2019 and 2018, the non-GAAP tax rate used to calculate Adjusted Net Income was 23.1% and 24.1%, respectively, which 
represents our U.S. GAAP tax rate as adjusted for the net tax effects related to the items excluded from Adjusted Net Income.

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Reconciliation of U.S. GAAP Revenue to Constant-Currency Revenue

Consolidated revenue

Year Ended
December 31, 

2019

Foreign
Currency
Impact

U.S.
GAAP

Constant -
Currency

2018

U.S.
GAAP

% Change

U.S.
GAAP

Constant -
Currency

(In thousands)

ATM operating revenues

$ 1,281,106

$

29,450

$ 1,310,556

$ 1,292,930

(0.9)%

1.4%

ATM product sales and other
revenues

68,299

657

68,956

52,313

Total revenues

$ 1,349,405

$

30,107

$ 1,379,512

$ 1,345,243

30.6

0.3 %

31.8

2.5%

North America revenue

Year Ended
December 31, 

2019

Foreign
Currency
Impact

U.S.
GAAP

Constant -
Currency

2018

U.S.
GAAP

% Change

U.S.
GAAP

Constant -
Currency

(In thousands)

803,955

$

3,069

$

807,024

$

787,514

2.1%

2.5%

59,559

91

59,650

42,665

863,514

$

3,160

$

866,674

$

830,179

39.6

4.0%

39.8

4.4%

Year Ended
December 31, 

2019

Foreign
Currency
Impact

U. S.
GAAP

Constant -
Currency

2018

U.S.
GAAP

% Change

U.S.
GAAP

Constant -
Currency

(In thousands)

388,091

$

18,914

$

407,005

$

400,390

(3.1)%

8,229

496

8,725

9,379

396,320

$

19,410

$

415,730

$

409,769

(12.3)

(3.3)%

1.7%

(7.0)
1.5%

Year Ended
December 31, 

2019

Foreign
Currency
Impact

U.S.
GAAP

Constant -
Currency

2018

U.S.
GAAP

% Change

U.S.
GAAP

Constant -
Currency

(In thousands)

99,552

$

7,466

$

107,018

$

117,138

(15.0)%

(8.6)%

511

41

552

269

100,063

$

7,507

$

107,570

$

117,407

90.0

(14.8)%

105.2

(8.4)%

ATM operating revenues

ATM product sales and other
revenues

Total revenues

 Europe & Africa revenue

ATM operating revenues

ATM product sales and other
revenues

Total revenues

Australia & New Zealand
revenue

ATM operating revenues

ATM product sales and other
revenues

Total revenues

$

$

$

$

$

$

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Reconciliation of Adjusted EBITDA, Adjusted Net Income, and Adjusted Net Income per diluted share on a Non-GAAP basis 
to Constant-Currency

Year Ended
December 31, 

2019

Foreign
Currency
Impact

Non -
GAAP (1)

Constant -
Currency

2018

Non -
GAAP (1)

% Change

Non -
GAAP (1)

Constant -
Currency

307,981

115,825

$

$

(In thousands)

6,819

2,486

$

$

314,800

118,311

$

$

292,688

5.2%

7.6%

99,533

16.4%

18.9%

2.52

$

0.05

$

2.57

$

2.14

17.8%

20.1%

Adjusted EBITDA

Adjusted Net Income

Adjusted Net Income             
per share – diluted (2)

$

$

$

(1)  As reported on Reconciliation of Net Income Attributable to Controlling Interests and Available to Common Shareholders’ to EBITDA, 

Adjusted EBITDA, and Adjusted Net Income above.

(2)  Adjusted Net Income per diluted share is calculated by dividing Adjusted Net Income by the weighted average diluted shares 

outstanding of 46,015,334 and 46,436,439 for the years ended December 31, 2019 and 2018, respectively.

Calculation of Adjusted Free Cash Flow

Net cash provided by operating activities

Restricted cash settlement activity 

(1)

Adjusted net cash provided by operating activities

Net cash used in investing activities, excluding acquisitions (2)

Adjusted free cash flow

Year Ended
December 31, 

2019

2018

(In thousands)

204,659

$

70,482

275,141
(124,906)
150,235

$

334,202
(109,093)
225,109
(107,205)
117,904

$

$

(1)  Restricted cash settlement activity represents the change in our restricted cash excluding the portion of the change that is attributable to 
foreign  exchange  and  disclosed  as  part  of  the  effect  of  exchange  rate  changes  on  cash,  cash  equivalents,  and  restricted  cash  in  the 
accompanying Consolidated Statements of Cash Flows.

(2)  Capital expenditure amounts include payments made for exclusive license agreements, site acquisition costs, and other assets. Additionally, 

capital expenditure amounts for one of our Mexican subsidiaries are reflected gross of any noncontrolling interest amounts.

Liquidity and Capital Resources

Overview

As of December 31, 2019, we had $30.1 million in cash and cash equivalents and $739.5 million in outstanding long-term 

debt.

We have historically funded our operations primarily through cash flows from operations, borrowings under our revolving 
credit facility, and the issuance of debt and equity securities. We have generally used a portion of our cash flows to invest in 
additional ATMs, either through acquisitions or through organic growth. We also have used our cash flows to pay interest and 
principal amounts outstanding under our borrowings. During 2019, we also used cash flows to repurchase 1.7 million of our 
outstanding shares at a cost of approximately $50 million and to repay approximately $96 million of our indebtedness.

We typically reflect a working capital deficit position in the Consolidated Balance Sheets.  We collect a sizable portion of our 
cash from sales on a daily basis but generally pay our vendors on 30 day terms and are not required to pay certain of our merchants 

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until 20 days after the end of each calendar month.  We are able to utilize the excess available cash flow to reduce borrowings 
made under our revolving credit facility reported as long term debt and to fund capital expenditures. 

We believe that our cash on hand and our current revolving credit facility will be sufficient to meet our working capital 
requirements  and  contractual  commitments  for  the  next  twelve  months,  including  the  settlement  of  our  Convertible  Notes  at 
maturity on December 1st, 2020. See Financing Facilities below.

Operating Activities

Net cash provided by operating activities totaled $204.7 million and $334.2 million for  the years ended December 31, 2019
and 2018, respectively. Excluding changes in restricted cash during the periods due to the timing of settlements, our cash flows 
from operating activities were up approximately $50.0 million compared to the prior year. This increase is primarily attributable 
to growth in profits and lower interest payments as well as favorable working capital changes.

Investing Activities

Net cash used in investing activities totaled $134.0 million and $108.4 million for the years ended December 31, 2019 and 
2018, respectively. These amounts vary by year, depending on acquisition and divestiture activities in a particular year along with 
our capital investments. The change in net cash used in investing activities during the year ended 2019 relative to the prior years 
was related to the following: i) organic growth projects, including the purchase of ATMs for both new and existing ATM management 
agreements, ii) technology and product development, iii) investments in our infrastructure, iv) ongoing refreshment of our ATMs 
and operational assets and v) a small acquisition. 

Anticipated future capital expenditures. We currently anticipate that the majority of our capital expenditures for the foreseeable 
future will be attributable to the following: i) organic growth projects, including the purchase of ATMs for both new and existing 
ATM management agreements, ii) technology and product development, iii) investments in our infrastructure, and iv) ongoing 
refreshment. We currently anticipate that our capital expenditures for 2020 will total approximately $140 million, the majority of 
which is expected to be utilized to support new business growth. We expect such capital expenditures to be funded primarily 
through our cash flows from operations.

Financing Activities and Facilities

Net cash used in financing activities totaled $151.1 million and $126.4 million, for the years ended December 31, 2019 and 
2018, respectively. Throughout 2019 and 2018, we used our net cash flow generated from operations to continue to invest in our 
business and pay down borrowings under our revolving credit facility. In 2019, we also used net cash flows from operations to 
repurchase 1.7 million shares for approximately $50 million. During 2019, we also entered into an  amendment to the second 
amended and restated credit agreement, increasing the total available commitments under the facility to $750 million.  In 2018, 
we used borrowings under our credit facility to fund our redemption of the 2022 Notes. 

For information related to our financing facilities see Item 8. Financial Statements and Supplementary Data, Note 11. Long-
Term Debt. 

Effects of Inflation

Our monetary assets, consisting primarily of cash and receivables, are not currently significantly affected by inflation. Similarly 
our non-monetary assets, consisting primarily of tangible and intangible assets, are not affected by inflation. However, inflation 
may in the future affect our expenses, such as those for employee compensation, operating costs and capital expenditures, which 
may not be readily recoverable in the price of services offered by us.

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Contractual Obligations

The following table reflects our significant contractual obligations and other commercial commitments as of December 31, 

2019:

2020

2021

2022

2023

2024

Thereafter

Total

Payments Due by Period

(In thousands)

Long-term debt obligations:

Principal (1)
Interest (2)

Operating leases (3)
Merchant obligations  

(4)

Minimum service contracts

Open purchase orders

$

287,500

$

— $

— $

— $ 167,227

$ 300,000

$

754,727

23,266

22,316

13,999

1,149

5,383

20,391

19,832

9,809

732

—

20,391

12,096

6,417

—

—

20,391

8,781

4,424

—

—

20,067

6,800

1,514

—

—

27,500

32,054

599

—

—

132,006

101,879

36,762

1,881

5,383

Total contractual obligations $

353,613

$

50,764

$

38,904

$

33,596

$ 195,608

$ 360,153

$ 1,032,638

(1)  Represents the $287.5 million face value of our Convertible Notes, $167.2 million outstanding under our revolving credit facility, and 

$300.0 million face value of our 2025 Notes.

(2)  Represents the estimated interest payments associated with our long-term debt outstanding as of December 31, 2019, assuming current 

interest rates and the amount of debt outstanding in the periods indicated in the table above.

(3)  Our operating lease obligations increased during 2019 due to our entry into new and amended long-term facilities leases. 
(4)  Includes various fixed periodic payments to merchants required under our ATM placement agreements. 

Critical Accounting Policies and Estimates

Our consolidated financial statements included in this 2019 Form 10-K have been prepared in accordance with U.S. GAAP, 
which requires management to make numerous estimates and assumptions. Actual results could differ from those estimates and 
assumptions, thus impacting our results of operations and financial position. The critical accounting policies and estimates described 
in  this  section  are  those  that  are  most  important  to  the  depiction of  our  financial  condition and  results  of  operations  and  the 
application of which requires management’s most subjective judgments in making estimates about the effect of matters that are 
inherently uncertain. For additional information related to our significant accounting policies, see Item 8. Financial Statements 
and Supplementary Data, Note 1. Basis of Presentation and Summary of Significant Accounting Policies.

Goodwill and intangible assets. We have accounted for our acquisitions as business combinations in accordance with U.S. 
GAAP. Accordingly, the value of the purchase consideration for these acquisitions has been allocated to the assets acquired and 
liabilities assumed based on their respective fair values as of each acquisition date. Intangible assets that met the criteria established 
by U.S. GAAP for recognition apart from goodwill include acquired merchant and bank-branding contracts/relationships, trade 
names, technology, and the non-compete agreements entered into in connection with certain acquisitions. The excess of the purchase 
consideration paid in excess of the fair values of the identified assets acquired and liabilities assumed is recognized as goodwill 
in our consolidated financial statements.

Goodwill and other intangible assets that have indefinite useful lives are not amortized, but instead are evaluated annually 
for impairment, and intangible assets that have finite useful lives are amortized over their estimated useful lives. We follow U.S. 
GAAP for testing goodwill and other non-amortized intangible assets for impairment. In 2019, we elected to perform the optional 
qualitative assessment allowed under U.S. GAAP to determine if it was necessary to perform a quantitative assessment. The 
qualitative assessment considers whether it is more likely than not that the fair value of a reporting unit is less than its carrying 
amount. In the event that the qualitative assessment indicates it is more likely than not that the fair value of a reporting unit is less 
than its carrying amount, we perform the quantitative assessment prescribed by the guidance where the carrying amount of the 
net assets associated with each applicable reporting unit is compared to the estimated fair value of such reporting unit as of the 
date of the test or the annual testing date, December 31, 2019. For the year ended December 31, 2019, we performed our annual 
goodwill impairment test for seven separate reporting units: (i) the U.S. operations, (ii) the U.K. operations, (iii) the Australia & 
New Zealand operations, (iv) the Canada operations, (v) the South Africa operations, (vi) the Germany operations, and (vii) the 
Mexico operations.  There was no goodwill associated with our Spain or Ireland operations as of December 31, 2019.

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We evaluate our goodwill and other non-amortized intangible assets on an on-going basis considering qualitative factors.  If 
necessary,  we  evaluate  the  recoverability  of  our  goodwill  and  other  non-amortized  intangible  assets  by  estimating  the  future 
discounted cash flows of the reporting units to which the goodwill and other non-amortized intangible assets relate. We use discount 
rates corresponding to our cost of capital, risk-adjusted as appropriate, to determine the discounted cash flows, and consider current 
and anticipated business trends, prospects, and other market and economic conditions when performing our evaluations. These 
evaluations are performed on an annual basis at a minimum, or more frequently based on the occurrence of events that might 
indicate a potential impairment. Examples of events that might indicate impairment include, but are not limited to, the loss of a 
significant contract, a material change in the terms or conditions of a significant contract, or significant decreases in revenues 
associated with a contract or business.  

Valuation of long-lived assets. We place significant value on the installed ATMs that we own and manage in merchant locations 
and the related acquired merchant and bank-branding contracts/relationships. Long-lived assets, such as property and equipment 
and intangible assets subject to depreciation and amortization, respectively, are reviewed for impairment at least annually, and 
whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable.

In  determining whether  a  particular  merchant and  bank-branding  contract/relationship is  significant enough  to  warrant  a 
separate identifiable intangible asset, we analyze a number of relevant factors, including: (i) estimates of the historical cash flows 
from such contract/relationship prior to its acquisition, (ii) estimates regarding our ability to increase the contract/relationship’s 
cash flows subsequent to the acquisition through a combination of lower operating costs, the deployment of additional ATMs, and 
the  incremental  revenues  from  increased  surcharges  and/or  new  merchant  or  bank-branding  contracts/relationships,  and  (iii) 
estimates  regarding  our  ability  to  renew  such  contracts/relationships  beyond  their  originally  scheduled  termination  date. An 
individual merchant and bank-branding contract/relationship, and the related ATMs, could be impaired if the contract/relationship 
is terminated sooner than originally anticipated, or if there is a decline in the number of transactions related to such contract/
relationship without a corresponding increase in the amount of revenue collected per transaction. A portfolio of purchased contract/
relationship intangibles, including the related ATMs, could be impaired if the contract/relationship attrition rate is materially more 
than the rate used to estimate the portfolio’s initial value, or if there is a decline in the number of transactions associated with such 
portfolio without a corresponding increase in the revenue collected per transaction. Whenever events or changes in circumstances 
indicate that a merchant or bank-branding contract/relationship intangible asset may be impaired, we evaluate the recoverability 
of the intangible asset, and the related ATMs, by measuring the related carrying amounts against the estimated undiscounted future 
cash flows associated with the related contract/relationship or portfolio of contracts/relationships. Should the sum of the expected 
future net cash flows be less than the carrying values of the tangible and intangible assets being evaluated, an impairment loss 
would be recognized. The impairment loss would be calculated as the amount by which the carrying values of the ATMs and 
intangible assets exceeded the calculated fair value.

Income taxes. Income tax provisions are based on taxes payable or refundable for the current year and deferred taxes on 
temporary differences between the amount of taxable income and income before provision of income taxes and between the tax 
basis of assets and liabilities and their reported amounts in our consolidated financial statements. We include deferred tax assets 
and liabilities in our consolidated financial statements at currently enacted income tax rates. As changes in tax laws or rates are 
enacted, we adjust our deferred tax assets and liabilities through the income tax provision.

In assessing the realizability of deferred tax assets, we consider whether it is more likely than not that some portion or all of 
the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent on the generation of future 
taxable income during the periods in which those temporary differences become deductible. We consider the scheduled reversal 
of deferred tax liabilities, projected future taxable income, and tax planning strategies in making this assessment. In the event we 
do not believe we will be able to utilize the related tax benefits associated with deferred tax assets, we record valuation allowances 
to reserve for the assets.

Asset retirement obligations (“ARO”). We estimate the fair value of the additions to the ARO associated with our cost to 
deinstall our ATMs and, in some cases, restore the ATM sites to their original conditions. ARO estimates are based on a number 
of assumptions, including: (i) the types of ATMs that are installed, (ii) the relative mix where the ATMs are installed (i.e., whether 
such ATMs are located in single-merchant locations or in locations associated with large, geographically-dispersed retail chains), 
and (iii) whether we will ultimately be required to refurbish the merchant store locations upon the removal of the related ATMs. 
Additionally, we are required to make estimates regarding the timing of the estimated ARO payments. We utilize a pooled approach 
to calculate and maintain our AROs, as opposed to a specific machine-by-machine approach, based on the estimated deinstallation 
dates. We periodically evaluate the reasonableness of the ARO balance by obtaining the current machine count and updated cost 
estimates to deinstall ATMs.

The fair value of a liability for an ARO is recognized in the period in which it is incurred and can be reasonably estimated. 
ARO costs are capitalized as part of the carrying amount of the related long-lived asset and depreciated over the asset’s estimated 
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useful life. Fair value estimates of liabilities for AROs generally involve discounted future cash flows. Periodic accretion of such 
liabilities due to the passage of time is recorded as depreciation and accretion expense in the consolidated financial statements.

Share-based compensation. We calculate the fair value of share-based awards to our Board and employees on the date of grant 
and recognize the calculated fair value, net of estimated forfeitures, as share-based compensation expense over the underlying 
requisite service periods of the related awards. In determining the fair value of our share-based awards, we are required to make 
certain assumptions and estimates, including: (i) the number of awards that may ultimately be granted to and forfeited by the 
recipients, (ii) the expected term of the underlying awards, and (iii) the future volatility associated with the price of our common 
shares. For additional information related to such estimates, and the basis for our conclusions regarding such estimates for the 
year ended December 31, 2019, see Item 8. Financial Statements and Supplementary Data, Note 4. Share-Based Compensation.

Derivative financial instruments. We recognize all of our derivative instruments as assets or liabilities in the accompanying 
Consolidated Balance Sheets at fair value. The accounting for changes in the fair value of the derivative instruments depends on 
whether such instruments have been designated and qualify as part of a hedging relationship and the type of hedging relationship 
designated. For derivative instruments that are designated and qualify as hedging instruments, we designate the hedging instrument, 
based upon the exposure being hedged, as a cash flow hedge, a fair value hedge, or a hedge of a net investment in a foreign 
operation. These derivatives are valued using pricing models based on significant other observable inputs (Level 2 inputs under 
the fair value hierarchy prescribed by U.S. GAAP), while taking into account the creditworthiness of the party that is in the liability 
position with respect to each trade. As of December 31, 2019, the majority of our derivative instruments were designated and 
qualify as cash flow hedges, and accordingly, changes in the fair values of such derivatives have been reported in Accumulated 
other comprehensive loss, net within the accompanying Consolidated Balance Sheets.  We are also party to foreign currency 
forward contracts that are not designated as hedges for accounting purposes.  The changes in the fair values of these derivatives 
have been reported in Other (income) expense within the accompanying Statements of Operations. Although not designated, these 
forward contracts are associated with planned borrowings in U.K. pounds sterling and the anticipated conversion of the U.K. 
pounds sterling to U.S. dollars to partially fund the repayment of our 1.00% Convertible Senior Notes Due 2020. 

For additional information related to our derivative financial instruments, see Item 8. Financial Statements and Supplementary 

Data, Note 16. Derivative Financial Instruments.

Convertible Notes. We are party to various derivative instruments related to the issuance of our Convertible Notes. As of 
December 31, 2019, all of our derivative instruments related to the Convertible Notes qualified for classification in the Shareholders’ 
equity line in the accompanying Consolidated Balance Sheets. We are required, however, for the remaining term of the Convertible 
Notes, to assess whether we continue to meet the shareholders’ equity classification requirements and if in any future period we 
fail to satisfy those requirements, we would need to reclassify these instruments out of Shareholders’ equity and record them as a 
derivative asset or liability, at which point we would be required to record any changes in fair value through earnings. For additional 
information related to our Convertible Notes, see Item 8. Financial Statements and Supplementary Data, Note 11. Long-Term 
Debt.

New Accounting Pronouncements

For recent accounting pronouncements, including those not yet adopted during 2019, see Item 8. Financial Statements and 

Supplementary Data, Note 2. New Accounting Pronouncements.

Commitments and Contingencies

We are subject to various legal proceedings and claims arising in the ordinary course of our business. We do not expect that 
the outcome in any of these legal proceedings, individually or collectively, will have a material adverse financial or operational 
impact on us. For additional information related to our commitments and contingencies, see Item 8. Financial Statements and 
Supplementary Data, Note 19 . Commitments and Contingencies.

Off-Balance Sheet Arrangements

As of December 31, 2019, we did not have any material off-balance sheet arrangements, as contemplated in Item 303(a)(4)

(ii) of Regulation S-K.

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ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Disclosures about Market Risk

We are exposed to certain risks related to our ongoing business operations, including interest rate risk associated with our 
vault cash rental obligations, borrowings under our revolving credit facility, and foreign currency exchange risk. The following 
quantitative and qualitative information is provided about financial instruments to which we were a party at December 31, 2019
and from which we may incur future gains or losses from changes in market interest rates or foreign currency exchange rates. We 
do not enter into derivative or other financial instruments for speculative or trading purposes.

Hypothetical changes in interest rates and foreign currency exchange rates chosen for the following estimated sensitivity 
analysis are considered to be reasonably possible near-term changes generally based on consideration of past fluctuations for each 
risk category. However, since it is not possible to accurately predict future changes in interest rates and foreign currency exchange 
rates, these hypothetical changes may not necessarily be an indicator of probable future fluctuations.

Interest Rate Risk

Vault cash rental expense. As our ATM vault cash rental expense is based on market rates of interest, it is sensitive to changes 
in the general level of interest rates in the respective countries in which we operate. We pay a monthly fee on the average outstanding 
vault cash balances in our ATMs under floating rate formulas based on a spread above various interbank offered rates in the U.S., 
the U.K., Germany, and Spain. In Australia, the formula is based on the Bank Bill Swap Rates (“BBSY”), in South Africa, the rate 
is based on the South African Prime Lending rate and the Johannesburg Interbank Agreed Rate, in Canada, the rate is based on 
the Bank of Canada’s Bankers Acceptance Rate and the Canadian Prime Rate, and in Mexico, the rate is based on the Interbank 
Equilibrium Interest Rate (commonly referred to as the “TIIE”).

As a result of the significant sensitivity surrounding our vault cash rental expense, we have entered into a number of interest 
rate derivative contracts with varying notional amounts and fixed interest rates in the U.S., Canada, the U.K., and Australia to 
manage the rate we pay on the amounts of our current and anticipated outstanding vault cash balances. 

The  notional  amounts,  weighted  average  fixed  rates,  and  terms  associated  with  our  interest  rate  swap  and  cap  contracts  

currently in place in the U.S., Canada, the U.K, and Australia (as of the date of the issuance of this 2019 Form 10-K) are as follows:

Outstanding Interest Rate Derivatives Associated with Vault Cash Rental Obligations

North America – Interest Rate Swap Contracts

Notional Amounts
U.S. $
(In millions)

Notional Amounts
CAD $

(In millions)

Weighted Average
Fixed Rate

1.84%

1.61%

1.28%

1.11%
Weighted Average
Fixed Rate

1,300

1,000

800

400

Term 

January 1, 2020   –   December 31, 2020

January 1, 2021   –   December 31, 2021

January 1, 2022   –   December 31, 2022

January 1, 2023   –   December 31, 2024

Term 

125

2.46%

January 1, 2020   –   December 31, 2021

$

$

$

$

C$

North America - Interest Rate Cap Contracts

Notional Amounts
U.S. $

(In millions)

Cap Rate (1)

Term

$

200

3.25%

January 1, 2021   –   December 31, 2023

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1

 Maximum amount of interest to be paid each year as per terms of cap. Cost of cap is amortized through vault cash rental expense 
over term of cap.

Europe & Africa – Interest Rate Swap Contracts

Notional Amounts
U.K. £

(In millions)

Weighted Average 
Fixed Rate

Term 

£

500

0.94%

January 1, 2020   –   December 31, 2022

Australia & New Zealand – Interest Rate Swap Contracts

Notional Amounts
AUS $

(In millions)

$

$

140

40

Weighted Average
Fixed Rate

Term

1.59%

0.71%

January 1, 2020   –   December 31, 2020

January 1, 2021   –   December 31, 2021

Summary of Interest Rate Exposure on Average Outstanding Vault Cash

The following table presents a hypothetical sensitivity analysis of our annual vault cash rental expense in North America 
based on our average outstanding vault cash balance and interest rate derivatives for the quarter ended December 31, 2019 and 
assuming a 100 basis point increase in interest rates (in millions of USD):

North America
Average outstanding vault cash balance
Interest rate swap and cap contracts fixed notional amount

Residual unhedged outstanding vault cash balance

Additional annual interest incurred on 100 basis point increase

$

$

$

1,898
(1,095)
803

8.03

We also have terms in certain of our North America contracts with merchants and financial institution partners where we can 
decrease fees paid to merchants or effectively increase the fees paid to us by financial institutions if vault cash rental costs increase. 
Such protections will serve to reduce but not fully eliminate the exposure calculated above. Furthermore, we have the ability in 
North America to partially mitigate our interest rate exposure through our operations. We believe we can reduce the average 
outstanding vault cash balances as interest rates rise by visiting ATMs more frequently with lower cash amounts. This ability to 
reduce the average outstanding vault cash balances is partially constrained by the incremental cost of more frequent ATM visits. 

The following table presents a hypothetical sensitivity analysis of our annual vault cash rental expense in Europe & Africa 
based on our average outstanding vault cash balance and interest rate derivatives for the quarter ended December 31, 2019 and 
assuming a 100 basis point increase in interest rates (in millions of USD):

Europe & Africa

Average outstanding vault cash balance

Interest rate swap contracts fixed notional amount

Residual unhedged outstanding vault cash balance

Additional annual interest incurred on 100 basis point increase

$

$

$

1,076
(708)
368

3.68

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The following table presents a hypothetical sensitivity analysis of our annual vault cash rental expense in Australia based on 
our average outstanding vault cash balance and interest rate derivatives for the quarter ended December 31, 2019 and assuming 
a 100 basis point increase in interest rates (in millions of USD):

Australia

Average outstanding vault cash balance

Interest rate swap contracts fixed notional amount

Residual unhedged outstanding vault cash balance

Additional annual interest incurred on 100 basis point increase

$

$

$

273
(103)
170

1.70

As of December 31, 2019, we had an asset of $10.6 million and a liability of $17.4 million recorded in the accompanying 
Consolidated Balance Sheets related to our interest rate swap and cap contracts, which represented the fair value asset or liability 
of the contracts as derivative instruments are required to be carried at fair value. The fair value estimate was calculated as the 
present value of amounts estimated to be received or paid to a marketplace participant in a selling transaction. These interest rate 
swap and cap contracts are valued using pricing models based on significant other observable inputs (Level 2 inputs under the 
fair value hierarchy prescribed by U.S. GAAP). The effective portion of the gain or loss on the derivative instrument is reported 
as a component of Accumulated other comprehensive loss, net within the accompanying Consolidated Balance Sheets. The effective 
portion is reclassified into earnings in the Vault cash rental expense line in the accompanying Consolidated Statements of Operations 
in the same period or periods during which the hedged transaction affects earnings and has been forecasted into earnings.

Outlook. Although we currently hedge a substantial portion of our vault cash interest rate risk in the U.S., Canada, the U.K., 
and Australia, we may not be able to enter into similar arrangements for similar amounts in the future and any significant increase 
in interest rates in the future could have an adverse impact on our business, financial condition, and results of operations by 
increasing our operating expenses. However, we expect that the impact on our consolidated financial statements from a significant 
increase in interest rates would be partially mitigated by the interest rate swap and cap contracts that we currently have in place 
associated with our vault cash balances in the U.S., Canada, the U.K., and Australia and other protective measures we have put 
in place to mitigate such risk.

Interest expense. Our interest expense is also sensitive to changes in interest rates as borrowings under our revolving credit 

facility accrue interest at floating rates.

As of December 31, 2019, our outstanding borrowings under our revolving credit facility, which carries a floating interest 
rate, were $167.2 million. To mitigate the interest rate risk associated with these borrowings, we have entered into interest rate 
swap  contracts.  These  interest  rate  swaps  have  an  aggregate  notional  amount  of  50  million  U.K.  pounds  sterling  starting 
January 2, 2020 increasing to 100 million U.K. pounds sterling on January 4, 2021, terminating January 1, 2022. 

Outstanding Interest Rate Derivatives Associated with Revolving Credit Facility Borrowings

Notional Amounts
U.K. £

Weighted Average 
Fixed Rate

Term 

(In millions)

£

£

50

100

Foreign Currency Exchange Rate Risk

0.95%

0.64%

January 1, 2020   –   December 31, 2020

January 4, 2021   –   December 31, 2021

As a result of our operations in the U.K., Ireland, Germany, Spain, Mexico, Canada, Australia, New Zealand, and South Africa, 
we are exposed to market risk from changes in foreign currency exchange rates. The functional currencies of our international 
subsidiaries are at their respective local currencies. The results of operations of our international subsidiaries are translated into 
U.S. dollars using average foreign currency exchange rates in effect during the periods in which those results are recorded and 
the assets and liabilities are translated using the foreign currency exchange rate in effect as of each balance sheet reporting date. 
These resulting translation adjustments to assets and liabilities have been reported in Accumulated other comprehensive loss, net 

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within the accompanying Consolidated Balance Sheets.  As of December 31, 2019, this accumulated translation loss totaled $59.0 
million compared to $66.3 million as of December 31, 2018.

Certain intercompany balances are designated as short-term in nature. The changes in these balances related to foreign currency 
exchange rates have been recorded in the accompanying Consolidated Statements of Operations and we are further exposed to 
foreign currency exchange rate risk as it relates to these intercompany balances.

We do not hold derivative commodity instruments and all of our cash and cash equivalents are held in money market or 

checking accounts.

Our consolidated financial results were significantly impacted by changes in foreign currency exchange rates during the year 
ended December 31, 2019 compared to the prior year. Our total revenues during the year ended December 31, 2019 would have 
been higher by $30.1 million had the foreign currency exchange rates from the year ended December 31, 2018 remained unchanged. 
A sensitivity analysis indicates that, if the U.S. dollar uniformly strengthened or weakened 10% against the British pound, Euro, 
Mexican peso, Canadian dollar, Australian dollar, or South African rand, the effect upon our operating income would have been 
approximately $4.5 million for the year ended December 31, 2019. During 2019, we entered into foreign currency window forward 
contracts to mitigate our exposure to changes in foreign currency exchange rates related to expected cash flows in currencies other 
than the U.S. dollar that are expected within the next twelve months.  These foreign currency forward contracts were not designated 
as hedging instruments for accounting purposes.  

As of December 31, 2019, we had a liability of $7.9 million recorded in the accompanying Consolidated Balance Sheets 
related to our foreign currency forward  contracts, which represented the fair value liability of the contracts as derivative instruments 
are required to be carried at fair value. These foreign currency forward contracts are valued using pricing models based on significant 
other observable inputs (Level 2 inputs under the fair value hierarchy prescribed by U.S. GAAP). 

The notional amount, weighted average fixed rate, and terms associated with our foreign currency window forward contracts 

in place (as of the date of the issuance of this 2019 Form 10-K) are as follows:

Outstanding Undesignated Foreign Currency Derivatives 

Notional Amount
U.S. $

Weighted Average Fixed
Rate  U.S. $/U.K. £

(In millions)

Settlement Dates 

$

150

1.267

November 2, 2020   –   December 1, 2020

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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

INDEX

Reports of Independent Registered Public Accounting Firm 
Consolidated Balance Sheets as of December 31, 2019 and 2018 
Consolidated Statements of Operations for the Years Ended December 31, 2019, 2018, and 2017 
Consolidated Statements of Comprehensive Income (Loss) for the Years Ended December 31, 2019, 2018, and 2017
Consolidated Statements of Shareholders’ Equity for the Years Ended December 31, 2019, 2018, and 2017
Consolidated Statements of Cash Flows for the Years Ended December 31, 2019, 2018, and 2017
Notes to Consolidated Financial Statements 

1. Basis of Presentation and Summary of Significant Accounting Policies 
2. New Accounting Pronouncements 
3. Revenue Recognition 
4. Share-Based Compensation 
5. Earnings per Share 
6. Related Party Transactions 
7. Property and Equipment, Net 
8. Intangible Assets 
9. Prepaid Expenses and Other Assets 
10. Accrued Liabilities 
11. Long-Term Debt
12. Asset Retirement Obligations 
13. Other Liabilities 
14. Shareholders’ Equity 
15. Employee Benefits 
16. Derivative Financial Instruments 
17. Leases
18. Fair Value Measurements 
19. Commitments and Contingencies 
20. Income Taxes 
21. Concentration Risk 
22. Segment Information 
23. Supplemental Guarantor Financial Information 
24. Supplemental Selected Quarterly Financial Information (Unaudited) 

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75
76
77
78
79
79
87
90
93
96
97
97
97
98
99
99
119
104
104
106
106
110
112
114
114
118
118
121
130

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Report of Independent Registered Public Accounting Firm

To the Shareholders and Board of Directors
Cardtronics plc:

Opinion on Internal Control Over Financial Reporting

We have audited Cardtronics plc and subsidiaries’ (the Company) internal control over financial reporting as of December 31, 
2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring 
Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, effective internal 
control over financial reporting as of December 31, 2019, based on criteria established in Internal Control - Integrated Framework 
(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated balance sheets of the Company as of December 31, 2019 and 2018, the related consolidated statements 
of operations, comprehensive income (loss), shareholders’ equity, and cash flows for each of the years in the three-year period 
ended  December 31,  2019,  and  the  related  notes  (collectively,  the  consolidated  financial  statements),  and  our  report  dated 
March 2, 2020 expressed an unqualified opinion on those consolidated financial statements.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment 
of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Annual Report on 
Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over 
financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent 
with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the 
Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material 
respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial 
reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of 
internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary 
in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain 
to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets 
of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are 
being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that 
could have a material effect on the financial statements.

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ KPMG LLP
Houston, Texas
March 2, 2020

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Report of Independent Registered Public Accounting Firm

To the Shareholders and Board of Directors
Cardtronics plc:

Opinion on the Consolidated Financial Statements

We  have  audited  the  accompanying  consolidated  balance  sheets  of  Cardtronics  plc  and subsidiaries  (the  Company)  as  of 
December 31,  2019  and  2018,  the  related  consolidated  statements  of  operations,  comprehensive  income  (loss),  shareholders’ 
equity, and cash flows for each of the years in the three year period ended December 31, 2019, and the related notes (collectively, 
the consolidated financial statements). In our opinion, the consolidated financial statements present fairly, in all material respects, 
the financial position of the Company as of December 31, 2019 and 2018, and the results of its operations and its cash flows for 
each  of  the  years  in  the  three year  period  ended  December 31,  2019,  in  conformity  with  U.S. generally  accepted  accounting 
principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company’s internal control over financial reporting as of December 31, 2019, based on criteria established in 
Internal  Control  -  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway 
Commission, and our report dated March 2, 2020 expressed an unqualified opinion on the effectiveness of the Company’s internal 
control over financial reporting.

Changes in Accounting Principle

As discussed in Notes 2 and 3 to the consolidated financial statements, the Company changed its method of accounting for leases 
in 2019 due to the adoption of Accounting Standards Codification Topic 842, Leases, and its method of accounting for revenue 
recognition in 2018 due to the adoption of Accounting Standards Codification Topic 606, Revenue from Contracts with Customers.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an 
opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with the PCAOB 
and are required to be independent with respect to  the Company in  accordance with the U.S. federal securities laws and the 
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether 
due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the consolidated 
financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included 
examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits 
also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the 
overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial 
statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or 
disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or 
complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial 
statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on 
the critical audit matters or on the accounts or disclosures to which they relate.

Evaluation of sufficiency of audit evidence over revenue

As discussed in Notes 1 and 3 to the consolidated financial statements, the Company had $1,349 million in revenues for the 
year ended December 31, 2019, of which $594 million was related to surcharge revenues, $356 million was related to interchange 
revenues, $202 million was related to bank-branding and surcharge-free network revenues, and $197 million was related to 
other revenue streams. The Company earns these revenues across the different countries where the Company has operations, 
and the Company’s processes for capturing the information for revenue recognition differs between these different revenue 
types.

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We identified the evaluation of the sufficiency of audit evidence over revenue as a critical audit matter. Evaluating the sufficiency 
of audit evidence obtained required especially subjective auditor judgment because of the different revenue streams, the related 
revenue recognition processes, the number of information technology (IT) applications and the dependence on third-party service 
providers  involved  in  the  revenue  recognition  processes.  This  included  determining  the  revenue  streams  over  which  the 
procedures were performed, the nature and extent of audit evidence obtained over each revenue stream, and the need to involve 
IT professionals to assist with the performance of certain procedures.

The primary procedures we performed to address this critical audit matter included the following. Based on our knowledge of 
the Company, we applied auditor judgment to determine the nature and extent of procedures to be performed over revenue, 
including the determination of the revenue streams over which those procedures were performed. For each revenue stream where 
procedures were performed, we:

• 

• 

• 

Tested certain internal controls over the Company’s revenue recognition process,

involved IT professionals with specialized skills and knowledge, who assisted in testing certain IT applications that are 
used by the Company in its revenue recognition process, and

assessed the recorded revenue by selecting a sample of transactions and comparing the amounts recognized for 
consistency with the related contracts, processor statements or cash receipts.

In addition, we evaluated the overall sufficiency of the audit evidence obtained over revenue.

Assessment of the carrying value of goodwill in one reporting unit

As discussed in Notes 1 and 8 to the consolidated financial statements, the Company performs goodwill impairment testing on 
an annual basis, or more frequently if there are indicators that suggest the fair value of a reporting unit may be below its carrying 
value. The goodwill balance as of December 31, 2019 was $752.6 million. During 2019, the Company performed a goodwill 
impairment test for each reporting unit using a qualitative approach, except for the Canada reporting unit, which was tested 
using the quantitative approach and subsequently recognized an impairment of $7.3 million for that reporting unit. After the 
impairment, the Canada reporting unit goodwill balance was $104.0 million at December 31, 2019.

We identified the assessment of the carrying value of goodwill for the Canada reporting unit as a critical audit matter. Significant 
auditor judgment was required to evaluate the Company’s impairment test, which was performed using a discounted cash flow 
model and corroborated through the use of a market approach.  The discounted cash flow model included key assumptions 
related to financial forecasts, including operating efficiencies and resulting cash flows over time, and a discount rate. The market 
approach included a key assumption of market multiples.  Minor changes to these key assumptions could have a significant 
effect on the assessment of the carrying value of the goodwill and the impairment recorded.

The primary procedures we performed to address this critical audit matter included the following. We tested certain internal 
controls over the Company’s goodwill impairment process, including controls related to the development of the key assumptions. 
We evaluated the Company’s financial forecasts, including the operating efficiencies and cash flows over time, by comparing 
these  to  internal  supporting  data.  We  compared  the  financial  forecasts  to  the  Company’s  historical  results  to  evaluate  the 
assumptions  used  in  the  Company’s  financial  forecasts.  We  involved  a  valuation  professional  with  specialized  skills  and 
knowledge, who assisted in:

• 

• 

• 

• 

assessing the overall valuation methodology used by the Company in estimating the fair value of the reporting unit,

evaluating the Company’s discount rate, by comparing it against a discount rate range that was independently developed 
using publicly available third-party market data for comparable entities,

developing an estimate of the reporting unit’s fair value using the reporting unit’s cash flow forecast and an independently 
developed discount rate, and compared the results of our estimate of fair value to the Company’s fair value estimate, and

assessing the market multiple utilized in the Company’s market approach calculation by comparing it against the data 
for the comparable entities.

/s/ KPMG LLP
We have served as the Company’s auditor since 2001.

Houston, Texas
March 2, 2020

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ASSETS

Current assets:

Cash and cash equivalents

CARDTRONICS PLC
CONSOLIDATED BALANCE SHEETS
(In thousands, excluding share and per share amounts)

Accounts and notes receivable, net of allowance for doubtful accounts of $5,251 and
$3,005 as of December 31, 2019 and December 31, 2018, respectively

Inventory, net

Restricted cash

Prepaid expenses, deferred costs, and other current assets

Total current assets

Property and equipment, net of accumulated depreciation of $525,933 and $417,151 as

of December 31, 2019 and December 31, 2018, respectively

Operating lease assets

Intangible assets, net

Goodwill

Deferred tax asset, net

Prepaid expenses, deferred costs, and other noncurrent assets

Total assets

LIABILITIES AND SHAREHOLDERS’ EQUITY

Current liabilities:

Current portion of other long-term liabilities

Accounts payable

Accrued liabilities

Total current liabilities

Long-term liabilities:

Long-term debt

Asset retirement obligations

Deferred tax liability, net

Operating lease liabilities

Other long-term liabilities

Total liabilities

Commitments and contingencies (See Note 19)

Shareholders' equity:

Ordinary shares, $0.01 nominal value; 44,676,132 and 46,134,381 issued and
outstanding as of December 31, 2019 and December 31, 2018, respectively

Additional paid-in capital

Accumulated other comprehensive loss, net

Retained earnings

Total parent shareholders' equity

Noncontrolling interests

Total shareholders’ equity

December 31, 2019

December 31, 2018

$

30,115

$

39,940

95,795

10,618

87,354

84,639

308,521

461,277

76,548

113,925

752,592

13,159

37,936

75,643

11,392

155,470

84,386

366,831

460,187

—

150,847

749,144

8,658

51,677

$

$

1,763,958

$

1,787,344

53,144

$

46,478

334,762

434,384

739,475

55,494

46,878

69,531

37,870

20,266

39,310

369,160

428,736

818,485

54,413

41,198

—

67,740

1,383,632

1,410,572

447

332,109
(77,887)
125,763

380,432
(106)
380,326

461

327,009
(66,877)
116,276

376,869
(97)
376,772

Total liabilities and shareholders’ equity

$

1,763,958

$

1,787,344

The accompanying notes are an integral part of these consolidated financial statements.
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CARDTRONICS PLC
CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, excluding share and per share amounts)

Revenues:

ATM operating revenues

ATM product sales and other revenues

Total revenues

Cost of revenues:

Cost of ATM operating revenues (excludes depreciation, accretion, and

amortization of intangible assets reported separately below. See Note 1(d))

Cost of ATM product sales and other revenues

Total cost of revenues

Operating expenses:

Year Ended
December 31,

2019

2018

2017

$ 1,281,106

$ 1,292,930

$ 1,451,372

68,299

52,313

56,227

1,349,405

1,345,243

1,507,599

830,359

54,620

884,979

855,948

41,835

897,783

951,670

47,450

999,120

Selling, general, and administrative expenses

177,474

170,490

174,237

Redomicile-related expenses

Restructuring expenses

Acquisition related expenses

Depreciation and accretion expense

Amortization of intangible assets

Loss on disposal and impairment of assets

Total operating expenses

Income (loss) from operations

Other expenses:

Interest expense, net

Amortization of deferred financing costs and note discount

Redemption costs for early extinguishment of debt

Other (income) expense

Total other expenses

Income (loss) before income taxes

Income tax expense (benefit)

Net income (loss)

Net loss attributable to noncontrolling interests

Net income (loss)  attributable to controlling interests and available to common

shareholders

Net income (loss) per common share – basic

Net income (loss) per common share – diluted

—

8,928

—

130,676

49,261

11,653

377,992

86,434

26,604

13,447

—

(18,404)
21,647

64,787

16,522

48,265
(9)

48,274

1.06

1.05

$

$

$

—

6,586

3,191

126,199

52,911

17,873

377,250

70,210

35,429

14,887

6,408

(627)
56,097

14,113

10,457

3,656
(20)

3,676

0.08

0.08

$

$

$

782

10,354

18,917

122,036

57,866

227,796

611,988
(103,509)

35,036

12,574

—

3,524

51,134
(154,643)
(9,292)
(145,351)
(1)

(145,350)

(3.19)
(3.19)

$

$

$

Weighted average shares outstanding – basic

Weighted average shares outstanding – diluted

45,514,703

45,988,775

45,619,679

46,015,334

46,436,439

45,619,679

The accompanying notes are an integral part of these consolidated financial statements.

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CARDTRONICS PLC
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(In thousands)

Net income (loss)

Unrealized (loss) gain on interest rate swap and cap contracts, net of deferred
income tax (benefit) expense of ($4,839),  $2,795, and $7,050 for the years
ended December 31, 2019, 2018, and 2017, respectively.

Foreign currency translation adjustments, net of deferred income tax

(benefit) expense of ($242),  $107, and ($1,226) for the years ended
December 31, 2019, 2018, and 2017 respectively.

Other comprehensive (loss) income

Total comprehensive income (loss)  

Less: Comprehensive loss attributable to noncontrolling interests

Comprehensive income (loss) attributable to controlling interests

$

Year Ended
December 31,

2019

2018

$

48,265

$

3,656

$

2017
(145,351)

(18,179)

8,656

17,029

7,169
(11,010)
37,255
(9)
37,264

$

(41,938)
(33,282)
(29,626)
(17)
(29,609) $

56,511

73,540
(71,811)
—
(71,811)

The accompanying notes are an integral part of these consolidated financial statements.

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CARDTRONICS PLC
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY 
(In thousands)

Balance as of January 1, 2017

45,326   $

453   $ 311,041   $

(107,135)   $ 252,656   $

(80) $

456,935

Common Shares

Shares

Amount

Additional
Paid-In
Capital

Accumulated
Other
Comprehensive
Loss, Net

Retained
Earnings

Noncontrolling
Interests

Total

Issuance of common shares for
share-based compensation, net of
forfeitures

Share-based compensation expense

Tax payments related to share-
based compensation

Unrealized gain (loss) on interest
rate swap and foreign currency
forward contracts, net of deferred
income tax expense of $7,050

Net loss attributable to controlling
interests

Net loss attributable to
noncontrolling interests

Foreign currency translation
adjustments, net of deferred
income tax benefit of $1,226

370

—

—

—

—

—

—

4

—

—

—

—

—

—

104

14,375

(8,580)

—

—

—

—

—

—

—

—

—

—

17,029

(636)

— (145,350)

—

56,511

—

—

—

—

—

—

—

(1)

2

Balance as of December 31, 2017

45,696

$

457

$ 316,940

$

(33,595) $ 106,670

$

(79) $

Cumulative effect of change in
accounting principle

Issuance of common shares for
share-based compensation, net of
forfeitures

Share-based compensation expense

Tax payments related to share-
based compensation

Unrealized gain on interest rate
swap and cap contracts, net of
deferred income tax expense of
$2,795

Net income attributable to
controlling interests

Net loss attributable to
noncontrolling interests

Foreign currency translation
adjustments, net of deferred
income tax expense of $107

—

438

—

—

—

—

—

—

—

4

—

—

—

—

—

—

—

—

15,660

(5,591)

—

—

—

—

—

—

—

—

8,656

—

—

(41,938)

5,930

—

—

—

—

3,676

—

—

—

—

—

—

—

—

(20)

2

Balance as of December 31, 2018

46,134

$

461

$ 327,009

$

(66,877) $ 116,276

$

(97) $

Cumulative effect of change in
accounting principle

Issuance of common shares for
share-based compensation, net of
forfeitures

Repurchase of common shares

Share-based compensation expense

Tax payments related to share-
based compensation

Unrealized loss on interest rate
swap and foreign currency forward
contracts, net of deferred income
tax benefit of $4,839

Net income attributable to
controlling interests

Net loss attributable to
noncontrolling interests

Foreign currency translation
adjustments, net of deferred
income tax benefit of $242

—

274

(1,732)

—

3

—

—

(17)

(11,812)

—

—

—

—

—

—

—

—

—

—

—

—

20,962

(4,050)

—

—

—

—

368

(368)

—

—

—

—

(18,547)

—

—

7,169

—

(38,423)

—

—

1

48,274

—

3

—

—

—

—

—

—

—

(9)

—

Balance as of December 31, 2019

44,676

$

447

$ 332,109

$

(77,887) $ 125,763

$

(106) $

The accompanying notes are an integral part of these consolidated financial statements.   

77

108

14,375

(8,580)

16,393

(145,350)

(1)

56,513

390,393

5,930

4

15,660

(5,591)

8,656

3,676

(20)

(41,936)

376,772

—

3

(50,252)

20,962

(4,050)

(18,546)

48,274

(9)

7,172
380,326      

 
 
 
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CARDTRONICS PLC
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)

Cash flows from operating activities:
Net income (loss)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:

Depreciation, accretion, and amortization of intangible assets
Amortization of deferred financing costs and note discount
Share-based compensation expense
Deferred income tax expense (benefit)
Loss on disposal and impairment of assets
Other reserves and non-cash items
Redemption cost for early extinguishment of debt
Changes in assets and liabilities:

(Increase) decrease  in accounts and notes receivable, net
(Increase) decrease  in prepaid expenses, deferred costs, and other current assets
(Increase) in inventory, net
Decrease (increase) in other assets
Increase (decrease)  in accounts payable
(Decrease) increase  in restricted cash liabilities
Increase (decrease) in accrued liabilities
(Decrease) increase in other liabilities

Net cash provided by operating activities

Cash flows from investing activities:
Additions to property and equipment
Acquisitions, net of cash acquired

Net cash used in investing activities

Cash flows from financing activities:
Proceeds from borrowings under revolving credit facility
Repayments of borrowings under revolving credit facility
Proceeds from borrowings of long-term debt
Redemption of long-term notes
Debt issuance, modification, and redemption costs
Tax payments related to share-based compensation
Proceeds from exercises of stock options
Repurchase of common shares

Net cash (used in) provided by financing activities

Effect of exchange rate changes on cash, cash equivalents, and restricted cash
Net (decrease) increase in cash, cash equivalents, and restricted cash

Cash, cash equivalents, and restricted cash as of beginning of period
Cash, cash equivalents, and restricted cash as of end of period

Supplemental disclosure of cash flow information:
Cash paid for interest
Cash paid for income taxes

Year Ended
December 31,

2019

2018

2017

$

48,265

$

3,656

$

(145,351)

179,937
13,447
20,962
6,741
11,653
(16,959)
—

(20,818)
(2,288)
(3,865)
7,971
8,233
(70,482)
35,266
(13,404)
204,659

179,110
14,887
15,660
(1,738)
17,873
153
6,408

28,015
14,339
(1,737)
7,357
(2,619)
109,093
(44,416)
(11,839)
334,202

179,902
12,574
14,395
(16,298)
227,796
5,055
—

6,616
(18,679)
(1,673)
(12,239)
(24,938)
12,583
(10,753)
1,597
230,587

(124,906)
(9,100)
(134,006)

(107,205)
(1,150)
(108,355)

(144,140)
(484,602)
(628,742)

656,326
(752,039)
—
—
(1,085)
(4,050)
3
(50,252)
(151,097)

2,503
(77,941)

195,410
117,469

26,540
7,699

$

$
$

882,763
(745,148)
—
(250,000)
(8,430)
(5,591)
14
—
(126,392)

(3,862)
95,593

99,817
195,410

41,115
851

$

$
$

1,081,689
(976,161)
300,000
—
(5,704)
(8,504)
104
—
391,424

801
(5,930)

105,747
99,817

31,649
6,367

$

$
$

The accompanying notes are an integral part of these consolidated financial statements.

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CARDTRONICS PLC
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(1) Basis of Presentation and Summary of Significant Accounting Policies

(a) Description of Business

Cardtronics plc, together with its wholly and majority-owned subsidiaries (collectively, the “Company”), provides convenient 
automated financial related services to consumers through its global network of automated teller machines and multi-function 
financial services kiosks (collectively referred to as “ATMs”). As of December 31, 2019, Cardtronics was the world’s largest ATM 
owner/operator, providing services to approximately 285,000 ATMs globally, approximately 26% of which are Company- owned. 
Company-owned ATMs account for approximately 87% of our total ATM operating revenues. 

During 2019, approximately 64% of the Company’s revenues were derived from operations in North America (including its 
ATM operations in the U.S., Canada, and Mexico), approximately 29% of the Company’s revenues were derived from operations 
in Europe and Africa (including its ATM operations in the U.K., Ireland, Germany, Spain, and South Africa), and approximately 
7% of the Company’s revenues were derived from the Company’s operations in Australia and New Zealand. As of December 31, 
2019, the Company provided processing only services or various forms of managed services solutions to approximately 198,000
ATMs. Under a managed services arrangement, retailers, financial institutions, and ATM distributors rely on Cardtronics to handle 
some or all of the operational aspects associated with operating and maintaining ATMs, typically in exchange for a monthly service 
fee, fee per transaction, fee per service provided, or a combination of these fees.

Through its network, the Company delivers financial related services to cardholders and provides ATM management and ATM 
equipment-related  services  (typically  under  multi-year  contracts)  to  large  retail  merchants,  smaller  retailers,  and  operators  of 
facilities such as shopping malls, airports, train stations, and casinos. In doing so, the Company provides its retail partners with a 
compelling automated solution that helps attract and retain customers, and in turn, increases the likelihood that the ATMs placed 
at their facilities will be utilized. The Company also partners with financial institutions to enable convenient and fee-free access 
to its ATMs via surcharge-free and managed service solutions. The Company also owns and operates electronic funds transfer 
(“EFT”) transaction processing platforms that provide transaction processing services to its network of ATMs, as well as to other 
ATMs under managed services arrangements. Finally, the Company provides processing services for issuers of debit cards.

In addition to its retail merchant relationships, the Company also partners with leading financial institutions to brand selected 
ATMs  within  its  network.  These  financial  institutions  include  BBVA  Compass  Bancshares,  Inc.  (“BBVA”),  Citibank,  N.A. 
(“Citibank”), Citizens Financial Group, Inc. (“Citizens”), Cullen/Frost Bankers, Inc. (“Cullen/Frost”), Discover Bank (“Discover”), 
PNC Bank, N.A. (“PNC Bank”), Santander Bank, N.A. (“Santander”), TD Bank, N.A. (“TD Bank”), United Services Automobile 
Association ("USAA") in the U.S.; BMO Bank of Montreal (“BMO”), the Bank of Nova Scotia (“Scotiabank”), Canadian Imperial 
Bank Commerce (“CIBC”), and TD Bank in Canada; the Bank of Queensland Limited (“BOQ”) and HSBC Holdings plc (“HSBC”) 
in Australia; and Capitec Bank ("Capitec"), Mercantile Bank ("Mercantile") and Old Mutual ("Old Mutual") in South Africa. In 
Mexico, the Company partners with Scotiabank and Banco Multiva by putting their brands on our ATMs in exchange for certain 
services provided by them. As of December 31, 2019, approximately 21,000 of the Company’s ATMs were under contract with 
approximately 500 financial institutions to place their logos on the ATMs and to provide convenient surcharge-free access for their 
banking customers. The Company also provides managed services offerings for financial institutions, which generally include full 
outsourcing of a portion or all of the financial institution's ATMs.  

The Company owns and operates the Allpoint network (“Allpoint”), the largest surcharge-free ATM network (based on the 
number of participating ATMs). Allpoint, which has approximately 58,000 participating ATMs, provides surcharge-free ATM 
access to over 1,200 participating  banks, credit unions, digital banks, financial technology companies and stored-value debit card 
issuers. For participants, Allpoint provides scale, density, and convenience of surcharge-free ATMs that surpasses the largest banks 
in the U.S. Allpoint earns a fixed monthly fee per cardholder and/or a fixed fee per transaction that is paid by the participants.  
Allpoint includes a majority of the Company’s ATMs in the U.S. and certain ATMs in the U.K., Canada, Mexico, and Australia. 
Allpoint also provides services to organizations that manage stored-value debit card programs on behalf of corporate entities and 
governmental agencies, including general purpose, payroll, and electronic benefits transfer cards. Under these programs, the issuing 
organizations pay Allpoint a fee per issued stored-value debit card or per transaction in return for allowing the users of those cards 
surcharge-free access to Allpoint’s participating ATM network. 

The Company’s  revenues are generally recurring in nature, and historically have been derived largely from convenience 
transaction fees, which are paid by cardholders, as well as other transaction-based fees, including interchange fees, which are paid 
by the cardholder’s financial institution, or card issuer for the use of the ATMs serving their customers and connectivity to the 
applicable EFT network that transmits data between the ATM and the cardholder’s financial institution. Other revenue sources 
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include: (i) fees from financial institutions that participate in Allpoint, (ii) fees for bank-branding ATMs and providing financial 
institution cardholders with surcharge-free access, (iii) revenues earned by providing managed services (including transaction 
processing services) solutions to retailers and financial institutions, (iv) fees earned from foreign currency exchange transactions 
at the ATM, known as dynamic currency conversion (“DCC”), and (v) revenues from the sale of ATMs and ATM-related equipment 
and other ancillary services.

(b) Basis of Presentation and Consolidation

The  consolidated  financial  statements  include  the  accounts  of  the  Company.  All  material  intercompany  accounts  and 
transactions have been eliminated in consolidation. The Company owns a majority (95.7%) interest in, and realizes a majority of 
the earnings and/or losses of Cardtronics Mexico S.A de C.V., thus this entity is reflected as a consolidated subsidiary in the 
financial statements, with the remaining ownership interests not held by the Company being reflected as noncontrolling interests.

In management’s opinion, all normal recurring adjustments necessary for a fair presentation of the Company’s current and 

prior period results have been made.

(c) Use of Estimates in the Preparation of the Consolidated Financial Statements

The preparation of the consolidated financial statements in conformity with accounting principles generally accepted in the 
United States (“U.S. GAAP”) requires management to make estimates and assumptions that affect the reported amounts of assets 
and liabilities and disclosure of contingent assets and liabilities at the date of this Annual Report on Form 10-K for the year ended 
December 31, 2019 (the “2019 Form 10-K”) and the reported amounts of revenues and expenses during the reporting period. 
Significant items subject to  such  estimates include the carrying  amount  of intangibles, goodwill,  asset retirement obligations 
(“ARO”), acquisition-related contingent consideration contingencies, and valuation allowances for receivables, inventories, and 
deferred income tax assets. Additionally, the Company is required to make estimates and assumptions related to the valuation of 
its derivative instruments and share-based compensation. Actual results could differ from those estimates and these differences 
could be material to the consolidated financial statements.

(d) Cost of ATM Operating Revenues Presentation

The Company presents the Cost of ATM operating revenues in the accompanying Consolidated Statements of Operations 

exclusive of depreciation, accretion, and amortization of intangible assets related to ATMs and ATM-related assets.

The  following  table  reflects  the  amounts  excluded  from  the  Cost  of ATM  operating  revenues  line  in  the  accompanying 

Consolidated Statements of Operations for the periods presented:

Year Ended
December 31,

2019

2018

2017

(In thousands)

Depreciation and accretion expenses related to ATMs and ATM-related
assets

Amortization of intangible assets

Total depreciation, accretion, and amortization of intangible assets

excluded from Cost of ATM operating revenues

$

$

97,124

$

92,805

$

49,261

52,911

90,138

57,866

146,385

$

145,716

$

148,004

(e) Restructuring Expenses

During 2019, the Company continued the corporate reorganization and cost reduction initiatives that began in 2017 to improve 
the Company's cost structure and operating efficiency (the "Restructuring Plan"). During the years ended December 31, 2019, 
2018, and 2017, the Company incurred $8.9 million, $6.6 million and $10.4 million, respectively, of pre-tax expenses related to 
the Restructuring Plan. These restructuring activities included workforce reductions, costs incurred in conjunction with facilities 
closures, professional fees and other related charges. 

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The  following  tables  reflect  the  amounts  recorded  in  the  Restructuring  expenses  line  in  the  accompanying  Consolidated 

Statements of Operations for the periods presented:

North America

Europe & Africa

Corporate

  Total restructuring expenses

Severance and benefits
Facilities closures

Professional fees and other costs

  Total restructuring expenses

Year Ended
December 31,

2019

2018

2017

(In thousands)

1,226

3,828

3,874

8,928

$

$

3,597

1,646

1,343

6,586

$

3,668

2,942

3,744

$

10,354

Year Ended
December 31,

2019

2018

2017

(In thousands)

2,899
2,562

3,467

8,928

$

$

5,952
634

—

7,350
2,217

787

$

6,586

$

10,354

$

$

$

$

The  following  tables  reflect  the  unpaid  restructuring  costs  presented  within  the Accrued  liabilities  and  Other  long-term 

liabilities lines in the accompanying Consolidated Balance Sheets.

Accrued liabilities

  Total restructuring liabilities

Accrued liabilities

Other long-term liabilities

  Total restructuring liabilities

As of December 31, 2019

North America

Europe &
Africa

Corporate

Total

$

$

336

336

$

$

(In thousands)

30

30

$

$

687

687

$

$

1,053

1,053

As of December 31, 2018

North America

Europe &
Africa

Corporate

Total

$

$

— $

—

— $

(In thousands)

373

140

513

$

$

1,018

—

1,018

$

$

1,391

140

1,531

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The changes in the Company’s restructuring liabilities consisted of the following:

Restructuring liabilities as of December 31, 2016

Restructuring expenses

   Payments

Restructuring liabilities as of December 31, 2017

Restructuring expenses

   Payments

Restructuring liabilities as of December 31, 2018

Restructuring expenses

   Payments
   Other (1)
Restructuring liabilities as of December 31, 2019

Total
Restructuring
Liabilities

(In thousands)

$

—

10,354
(4,971)
5,383

6,586
(10,438)
1,531

8,928
(7,442)
(1,964)
1,053

$

(1)    Includes $0.9 million of non-cash asset write-offs and $1.1 million of accelerated lease costs classified as a reduction of 
the associated operating lease assets. The remaining lease liabilities are classified within current and long-term operating 
lease liabilities.   

(f) Cash, Cash Equivalents, and Restricted Cash

For purposes of reporting financial condition, cash and cash equivalents include cash in bank and short-term deposit accounts. 
Additionally, the Company maintains cash on deposit with banks that is pledged for a particular use or restricted to support a 
liability. These balances are classified as Restricted cash in the Current assets or Noncurrent assets lines in the accompanying 
Consolidated Balance Sheets based on when the Company expects this cash to be paid. Current restricted cash largely consists of 
amounts  collected  on  behalf  of,  but  not  yet  remitted  to,  certain  of  the  Company’s  merchant  customers  or  third-party  service 
providers. No noncurrent restricted cash was held as of December 31, 2019 and 2018 and the balance of noncurrent restricted cash 
as of December 31, 2017 was not material.

The  following  table  provides  a  reconciliation  of  the  ending  cash,  cash  equivalents,  and  restricted  cash  balances  as  of 

December 31, 2019, 2018, and 2017, corresponding with the balances reflected on our Consolidated Statements of Cash Flows.

Cash and cash equivalents

Current and long-term restricted cash

Total cash, cash equivalents, and restricted cash in the Consolidated Statements
of Cash Flows

(g) ATM Cash Management Program

December 31,

2019

2018

2017

(In thousands)

30,115

$

39,940

$

87,354

155,470

51,370

48,447

117,469

$

195,410

$

99,817

$

$

The Company relies on arrangements with various banks to provide the cash that it uses to fill its Company-owned, and in 
some cases merchant-owned and managed services ATMs. The Company refers to such cash as “vault cash”. The Company pays 
a monthly fee based on the average outstanding vault cash balance, as well as fees related to the bundling and preparation of such 
cash prior to it being loaded in the ATMs. At all times, beneficial ownership of the cash is retained by the vault cash providers and 
the Company has no right or access to the cash except for the ATMs that are serviced by the Company’s wholly-owned armored 
courier operations in the U.K. While the U.K. armored courier operations have physical access to the cash loaded in the ATMs, 
beneficial ownership of that cash remains with the vault cash provider at all times. The Company’s vault cash arrangements expire 
at various times through June 2023. Based on the foregoing, the ATM vault cash, and the related obligations, are not reflected in 

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the consolidated financial statements. The average outstanding vault cash balance in the Company’s ATMs for the years ended 
December 31, 2019 and 2018 was approximately $3.2 billion and $3.1 billion, respectively.

(h) Accounts Receivable, net of Allowance for Doubtful Accounts

Accounts receivable are comprised of amounts due from the Company’s clearing and settlement banks for transaction revenues 
earned on transactions processed during the month ending on the balance sheet date, as well as receivables from bank-branding 
and network-branding customers, and for ATMs and ATM-related equipment sales and service. Trade accounts receivable are 
recorded at the invoiced amount and do not bear interest. The allowance for doubtful accounts represents the Company’s best 
estimate of the amount of probable credit losses on the Company’s existing accounts receivable. The Company reviews its allowance 
for doubtful accounts monthly and determines the allowance based on an analysis of its past due accounts. All balances over 90 
days past due are reviewed individually for collectability. Account balances are charged off against the allowance after all means 
of collection have been exhausted and the potential for recovery is considered remote.

(i) Inventory, net

The Company’s inventory is determined using the average cost method. The Company periodically assesses its inventory, 

and as necessary, adjusts the carrying values to the lower of cost or net realizable value.

The following table reflects the Company’s primary inventory components:

ATMs

ATM spare parts and supplies

Total inventory

Less: Inventory reserves

Inventory, net

(j) Property and Equipment, net

December 31,
2019

December 31,
2018

(In thousands)

3,330

$

7,673

11,003
(385)
10,618

$

1,990

9,572

11,562
(170)
11,392

$

$

Property and equipment are stated at cost and depreciation is calculated using the straight-line method over estimated useful 
lives ranging from three to ten years. Most new ATMs are depreciated over eight years and most refurbished ATMs and installation-
related costs are depreciated over five years, all on a straight-line basis. Leasehold improvements and assets subject to capital 
leases are depreciated over the useful life of the asset or the lease term, whichever is shorter. As of December 31, 2019, our capital 
leases were insignificant. 

Also  reported  in  property  and  equipment  are ATMs  and  the  associated  equipment  the  Company  has  acquired  for  future 
installation or has temporarily removed from service and plans to re-deploy. Significant refurbishment costs that extend the useful 
life of an asset, or enhance its functionality, are capitalized and depreciated over the estimated remaining life of the improved 
asset. Property and equipment are reviewed for impairment at least annually and additionally whenever events or changes in 
circumstances indicate that the carrying amount of such assets may not be recoverable.

In most of the Company’s markets, maintenance services on ATMs are generally performed by third-party service providers 
and are generally incurred as a fixed fee per month per ATM. In the U.K., Australia, Canada, and South Africa, maintenance 
services are, to differing degrees, performed by in-house technicians as well. In all cases, maintenance costs are expensed as 
incurred.

Included  within  property  and  equipment  are  also  costs  associated  with  internally-developed  technology  assets  and 
implementation  costs  associated  with  the  Company's  new  ERP.  The  Company  capitalizes  certain  internal  and  external  costs 
associated with developing new or enhanced products and technology that are expected to benefit multiple future periods through 
enhanced revenues and/or cost savings and efficiencies. Internally developed projects are placed into service and depreciation is 
commenced once available for use. These projects are generally depreciated on a straight-line basis over estimated useful lives of 
three to nine years.

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Depreciation expense for the years ended December 31, 2019, 2018, and 2017 was $129.1 million, $124.3 million, and $120.2 

million, respectively. 

(k) Intangible Assets Other Than Goodwill

The Company’s intangible assets include merchant and bank-branding contracts/relationships acquired in connection with 
business acquisitions and asset acquisitions of ATMs and ATM-related assets (i.e., the right to receive future cash flows related to 
transactions occurring at these ATM locations). They also include exclusive license agreements and site acquisition costs (i.e., the 
right to be the exclusive ATM provider, at specific ATM locations), trade names, technology, non-compete agreements, and deferred 
financing costs relating to the Company’s revolving credit facility. 

The estimated fair value of the merchant and bank-branding contracts/relationships within each acquired portfolio is determined 
based  on  the  estimated  net  cash  flows  and  useful  lives  of  the  underlying  merchant  or  bank-branding  contracts/relationships, 
including expected renewals. The contracts/relationships comprising each acquired portfolio are typically fairly similar in nature 
with respect to the underlying contractual terms and conditions. Accordingly, the Company generally pools such acquired contracts/
relationships into a single intangible asset, by acquired portfolio, for purposes of computing the related amortization expense. The 
Company amortizes such intangible assets on a straight-line basis over the estimated useful lives of the portfolios to which the 
assets  relate.  Because  the  net  cash  flows  associated  with  the  Company’s  acquired  merchant  and  bank-branding  contracts/
relationships have generally increased subsequent to the acquisition date, the use of a straight-line method of amortization effectively 
results in an accelerated amortization schedule. The estimated useful life of each portfolio is determined based on the weighted 
average lives of the expected cash flows associated with the underlying contracts/relationships comprising the portfolio and takes 
into consideration expected renewal rates and the terms and significance of the underlying contracts/relationships themselves. 
Costs incurred by the Company to renew or extend the term of an existing contract/relationship are expensed as incurred, except 
for any direct payments made to the merchants, which are set up as new intangible assets (exclusive license agreements). Certain 
acquired merchant and bank-branding contracts/relationships may have unique attributes, such as significant contractual terms or 
value, and in such cases, the Company will separately account for these contracts/relationships in order to better assess the value 
and estimated useful lives of the underlying contracts/relationships.

The Company tests its acquired merchant and bank-branding contract/relationship assets for impairment, on an individual 
contract/relationship basis for the Company’s significant contracts/relationships, and on a portfolio basis for all other acquired 
contracts/relationships. If, subsequent to the acquisition date, circumstances indicate that a shorter estimated useful life is warranted 
for an acquired portfolio or an individual contract/relationship as a result of changes in the expected future cash flows, then the 
individual  contract/relationship  or  portfolio’s  remaining  estimated  useful  life  and  related  amortization  expense  are  adjusted 
accordingly on a prospective basis.

Whenever events or changes in circumstances indicate that an intangible asset may be impaired, the Company evaluates the 
recoverability of the intangible assets by measuring the related carrying amounts against the estimated undiscounted future cash 
flows associated with the related assets or portfolio of assets. Should the sum of the expected future net cash flows be less than 
the carrying values of the intangible assets being evaluated, an impairment loss would be recognized. The impairment loss would 
be calculated as the amount by which the carrying values of the ATMs and intangible assets exceeded the calculated fair value. In 
2017, the Company experienced a significant market shift in Australia, which caused an impairment analysis to be performed that 
resulted in a $54.5 million impairment of the customer relationship and trade name intangible assets held in the Australia & New 
Zealand reporting unit.

(l) Goodwill

Included  within  the  Company’s  assets  are  goodwill  balances  that  have  been  recognized  in  conjunction  with  its  purchase 
accounting for completed business combinations. Under U.S. GAAP, goodwill is not amortized but is evaluated periodically for 
impairment. The Company performs this evaluation annually as of December 31, or more frequently if there are indicators that 
suggest the fair value of a reporting unit may be below its carrying value. It is the Company's practice to initially assess qualitative 
factors to determine whether it is necessary to perform a quantitative goodwill impairment. The qualitative and, if necessary, 
quantitative evaluations are performed at a reporting unit level, which has been determined based on several factors, including (i) 
whether or not the group has any recorded goodwill, (ii) the availability of discrete financial information, and (iii) how business 
unit performance is measured and reported. The Company has identified seven separate reporting units for its goodwill assessments: 
(i) the U.S. operations, (ii) the U.K. operations, (iii) the Australia & New Zealand operations, (iv) the Canada operations, (v) the 
South African operations, (vi) the Germany operations, and (vii) the Mexico operations. There was no goodwill associated with 
Spain or Ireland operations as of December 31, 2019.

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Based on a qualitative assessment, if it is more likely than not that the fair value of a reporting unit is less than its carrying 
value, the Company performs a quantitative goodwill impairment analysis. The Company may also elect to bypass the qualitative 
analysis and perform a quantitative evaluation. Using the simplified goodwill impairment test adopted December 31, 2019, the 
Company compares the fair value of a reporting unit with its carrying amount and, if applicable, records an impairment in the 
amount by which the carrying amount exceeds the fair value.

When estimating the fair value of a reporting unit in a quantitative goodwill impairment test, the Company uses a combination 
of income and market approaches that incorporate both management’s views and those of the market. The Company prepares a 
discounted cash flow model to estimate the fair value and corroborates the resulting values with a market approach that applies a 
market multiple to normalized EBITDA, and also factors in an estimated control premium. In the event of an impairment, the 
Company has historically utilized the fair value derived from a pure discounted cash flow model as the basis for a recognized 
impairment loss. 

For the goodwill impairment evaluation as of December 31, 2019, the Company elected to perform the optional qualitative 
assessment allowed under the applicable guidance to determine if it was necessary to perform a quantitative assessment for any 
reporting unit. Based on the results of the qualitative assessment, the Company determined that it was not more likely than not 
that the carrying value of its U.S., U.K., Australia & New Zealand, South Africa, Germany and Mexico reporting units exceeded 
their fair value. As such, the Company determined that a quantitative assessment was not necessary for these reporting units. The 
Company did, however, identify impairment indicators associated with the Canada reporting unit, which required the Company 
to complete a quantitative impairment assessment. 

The primary indicator of impairment for the Canada reporting unit was its performance relative to the forecast referenced in 
the Company's previous quantitative test, performed as of December 31, 2017. For the quantitative assessment prepared as of 
December 31, 2019, the Company prepared a 5-year cash flow forecast, which incorporated assumptions on operating efficiencies 
and increased resulting cash flows over time and a discount rate of 10%. Based on this estimation, the carrying value of the reporting 
unit exceeded its fair value by $7.3 million. Therefore, consistent with our U.S. GAAP treatment following the early adoption of 
ASU 2017-4, the Company recognized a goodwill impairment of $7.3 million, the amount by which the carrying amount of the 
Canada reporting unit exceeded its fair value. This impairment is recognized in the Loss on disposal and impairment of assets line 
in the accompanying Consolidated Statements of Operations together with certain unrelated disposals in the ordinary course of 
business. After the impairment, the Canada reporting unit's goodwill was approximately $104 million at December 31, 2019. To 
the extent that the Company is unable to achieve the operating efficiencies and improved cash flows in the future, further impairment 
charges are possible.   

The Company also recognized goodwill and intangible asset impairments in 2017. In 2017, responsive to impairment indicators, 
the Company completed a goodwill impairment analysis for its Australia & New Zealand reporting unit concluding that the implied 
fair value of the goodwill associated with this reporting unit was below its carrying value. Accordingly, the Company recorded a 
goodwill impairment charge of $140.0 million. These impacts are recognized in the Loss on disposal and impairment of assets 
line in the accompanying Consolidated Statements of Operations. 

 All of the assumptions utilized in performing qualitative and quantitative assessments of reporting unit fair value are inherently 

uncertain and require significant judgment on the part of the Company.

(m) Income Taxes

Provisions for income taxes are based on taxes payable or refundable for the current year and deferred taxes, which are based 
on temporary differences between the amount of taxable income and income before provision for income taxes and between the 
tax basis of assets and liabilities and their reported amounts in the consolidated financial statements. Deferred tax assets and 
liabilities are reported in the consolidated financial statements at current income tax rates. As changes in tax laws or rates are 
enacted, deferred tax assets and liabilities are adjusted through the provision for income taxes. In assessing the realizability of 
deferred tax assets, the Company considers whether it is more likely than not that some portion or all of the deferred tax assets 
will not be realized. As the ultimate realization of deferred tax assets is dependent on the generation of future taxable income 
during the periods in which those temporary differences become deductible, the Company considers the scheduled reversal of 
deferred tax liabilities, projected future taxable income, and tax planning strategies in making this assessment. In the event the 
Company does not believe it is more likely than not that it will be able to utilize the related tax benefits associated with deferred 
tax assets, valuation allowances will be recorded to reserve for the assets, see Note 20. Income Taxes.

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(n) Asset Retirement Obligations (“ARO”)

The Company estimates the fair value of future ARO costs associated with the costs to deinstall its ATMs, and in some cases, 
restore the ATM sites to their original condition, and recognizes this amount as a liability on a pooled basis based on the estimated 
deinstallation dates in the period in which it is incurred and can be reasonably estimated. The Company’s fair value estimates of 
liabilities for ARO’s generally involve discounted future cash flows. The Company capitalizes the initial estimated fair value 
amount of the ARO asset and depreciates the ARO over the asset’s estimated useful life. Subsequent to recognizing the initial 
liability, the Company recognizes an ongoing expense for changes in such liabilities due to the passage of time (i.e., accretion 
expense), which is recorded in the Depreciation and accretion expense line in the accompanying Consolidated Statements of 
Operations. As the liability is not revalued on a recurring basis, it is periodically reviewed for reasonableness based on current 
machine count and updated cost estimates to deinstall ATMs. Upon settlement of the liability, the Company recognizes a gain or 
loss for any difference between the settlement amount and the liability recorded. For additional information related to the Company’s 
AROs, see Note 12. Asset Retirement Obligations.

(o) Share-Based Compensation

The Company calculates the fair value of share-based awards to its Board of Directors (the “Board”) and employees on the 
date of grant and recognizes the calculated fair value, net of estimated forfeitures, as share-based compensation expense over the 
underlying  requisite  service  periods  of  the  related  awards.  For  additional  information  related  to  the  Company’s  share-based 
compensation, see Note 4. Share-Based Compensation.

(p) Derivative Financial Instruments

The Company utilizes derivative financial instruments to hedge its exposure to changing interest rates related to the Company’s 
ATM cash management activities, its exposure to changing interest rates on its revolving credit facility and, on a limited basis, 
the Company’s exposure to foreign currency transactions. The Company does not enter into derivative transactions for speculative 
or trading purposes, although circumstances may subsequently change the designation of its derivatives to economic hedges.

The Company records derivative instruments at fair value in the accompanying Consolidated Balance Sheets. These derivatives, 
which consist of interest rate swap, interest rate caps and foreign currency forward contracts, are valued using pricing models 
based on significant other observable inputs (Level 2 inputs under the fair value hierarchy prescribed by U.S. GAAP), while taking 
into account the creditworthiness of the party that is in the liability position with respect to each trade. The majority of the Company’s 
derivative instruments have been accounted for as cash flow hedges, and accordingly, changes in the fair values of such derivatives 
have been reported in the Accumulated other comprehensive loss, net line in the accompanying Consolidated Balance Sheets. For 
additional information related to the Company’s derivative financial instruments, see Note 16. Derivative Financial Instruments.

In connection with the issuance of the $287.5 million of 1.00% Convertible Senior Notes due December 2020 (the “Convertible 
Notes”), the Company entered into separate convertible note hedge and warrant transactions with certain of the initial purchasers 
to reduce the potential dilutive impact upon the conversion of the Convertible Notes. For additional information related to the 
Company’s convertible note hedges and warrant transactions, see Note 11. Debt.

(q) Fair Value of Financial Instruments

The fair value of a financial instrument is the amount at which the instrument could be exchanged in a current transaction 
between willing parties, other than in a forced or liquidation sale. U.S. GAAP does not require the disclosure of the fair value of 
lease financing arrangements and non-financial instruments, including intangible assets such as goodwill and the Company’s 
merchant and bank-branding contracts/relationships. For additional information related to the Company’s fair value evaluation of 
its financial instruments, see Note 18. Fair Value Measurements.

(r) Foreign Currency Exchange Rate Translation

The Company is exposed to foreign currency exchange rate risk with respect to its international operations. The functional 
currencies of these international subsidiaries are their respective local currencies. The results of operations of the Company’s 
international subsidiaries are translated into U.S. dollars using average foreign currency exchange rates in effect during the periods 
in which those results are recorded and the assets and liabilities are translated using the foreign currency exchange rate in effect 
as of each balance sheet reporting date. These resulting translation adjustments have been recorded in the Accumulated other 
comprehensive loss, net line in the accompanying Consolidated Balance Sheets.

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The Company currently believes that the unremitted earnings of certain of its subsidiaries will be reinvested in the corresponding 
country of origin for an indefinite period of time. Accordingly, no deferred taxes have been provided for the differences between 
the Company’s book basis and underlying tax basis in those subsidiaries or on the foreign currency translation adjustment amounts.

(s) Advertising Costs

Advertising costs are expensed as incurred and totaled $4.2 million, $4.2 million and $5.0 million during the years ended 
December 31, 2019, 2018, and 2017, respectively, and are reported in the Selling, general, and administrative expenses line in the 
accompanying Consolidated Statements of Operations.

(t) Working Capital Deficit

The Company’s surcharge and interchange revenues are typically collected in cash on a daily basis or within a short period 
of time subsequent to the end of each month. However, the Company typically pays its vendors on 30 day terms and is not required 
to pay certain of its merchants until 20 days after the end of each calendar month. As a result, the Company will typically utilize 
the excess available cash flow to reduce borrowings made under the Company’s revolving credit facility reported as long term 
debt in the accompanying Consolidated Balance Sheet. Accordingly, the Company’s balance sheets will often reflect a working 
capital deficit position. The Company considers such a presentation to be a normal part of its ongoing operations.

(u) Contingencies

The Company evaluates its accounting and disclosures for contingencies on a recurring basis in accordance with U.S. GAAP. 
As  of  December 31,  2019,  the  Company  has  a  material  contingent  liability  for  acquisition-related  contingent  consideration 
associated with its purchase of Spark ATM Systems Pty Ltd. For additional information, see Note 1(v) Acquisitions and Note. 19
Commitments and Contingencies.

(v) Acquisitions

On January 6, 2017, the Company completed the acquisition of DirectCash Payments Inc. (“DCPayments”) for $658 million
Canadian Dollars (approximately $495 million U.S. dollars at the acquisition date foreign exchange rate) financed with cash-on-
hand and borrowings under the Company’s revolving credit facility. As a result of the DCPayments acquisition, the Company 
significantly increased the size of its Canada, Mexico, and U.K. operations and entered into the Australia and New Zealand markets. 

The DCPayments acquisition was accounted for as a business combination using the purchase method of accounting under 
the provisions of ASC Topic 805, Business Combinations. In accordance with this guidance, all assets acquired and liabilities 
assumed were recorded at their estimated fair values and any excess of the purchase consideration over the fair value of the 
identifiable assets acquired and liabilities assumed was recognized as goodwill. In conjunction with the transaction, the Company 
recognized current and other noncurrent assets of $50.4 million, property and equipment of $68.8 million, goodwill of $300.3 
million, intangible assets of $182.1 million, current and other long-term liabilities of $74.0 million, ARO of $8.9 million, and a 
deferred tax liability of $23.2 million.

On January 31, 2017, the Company completed the acquisition of Spark ATM Systems Pty Ltd. (“Spark”), an independent 
ATM operator in South Africa. The initial purchase consideration of approximately $19.5 million was paid in cash. In addition, 
the total aggregate purchase price included potential contingent consideration up to $55.5 million at the December 31, 2019 foreign 
currency exchange rate. The contingent consideration payable is based upon Spark's performance relative to certain agreed-upon 
earnings targets in 2019 and 2020 and is payable to the previous investors in 2020 and 2021, respectively. The recognized acquisition 
date fair value of the contingent consideration was $34.8 million, at the January 31, 2017 foreign currency exchange rate, and was 
determined with the assistance of an independent appraisal firm using forecasted future financial projections and other Level 3 
inputs.  For  additional  information  related  to  the  Company’s  fair  value  estimates,  see  Note  18.  Fair  Value  Measurements.  In 
conjunction with the transaction, the Company recognized property and equipment of $5.3 million, goodwill of $48.2 million, 
intangible assets of $2.8 million, ARO of $0.4 million, and other net liabilities of $1.5 million. 

In May 2019, the Company paid $9.1 million to acquire ATM processing contracts associated with approximately 62,000

ATMs.

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(2) New Accounting Pronouncements

Adoption of New Accounting Pronouncements

Goodwill Impairment. In conjunction with the annual goodwill impairment test for the year ended December 31, 2019, the 
Company adopted ASU No. 2017-04, Intangibles-Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment 
(the "Simplification"). This guidance eliminates Step 2 from the goodwill impairment test. Previously, Step 2 was performed after 
first determining that the fair value of a reporting unit was less than its carrying value and it required an entity to determine the 
implied fair value of a reporting unit’s goodwill using a procedure similar to a purchase price allocation, prepared in conjunction 
with a business combination. Under the Simplification, an entity recognizes a goodwill impairment charge by comparing the fair 
value of a reporting unit with its carrying amount and, if applicable, recording an impairment in the amount by which the carrying 
amount exceeds the fair value. The adoption of this guidance did not have a material impact on the Company’s consolidated 
financial statements. However, as discussed in Note 1. Basis of Presentation and Summary of Significant Accounting Policies, (l) 
Goodwill, the Company recognized a $7.3 million goodwill impairment upon completion of the annual goodwill impairment test 
for the year ended December 31, 2019.

Lease Accounting. The Company adopted Accounting Standards Codification Topic 842, Leases (the “Lease Standard”) as 
of  January  1,  2019,  using  the  modified  retrospective  approach  and  using  the  effective  date  as  the  date  of  initial  application. 
Consequently, financial information for dates and periods before January 1, 2019 have not been updated or recast. In addition, the 
Company elected the practical expedients permitted under the transition guidance within the Lease Standard, which allowed the 
Company to carry forward prior conclusions about lease identification, lease classification, and initial direct costs. In accordance 
with the Company's accounting policy, the Company elected not to exclude short-term leases for any of its vehicle and equipment 
leases, as the lease terms associated with the Company's operating leases are routinely longer than 12 months. In addition, the 
Company elected not to separate lease and non-lease components for its ATM placement agreements that contain fixed payments 
and are deemed to contain an operating lease under the Lease Standard.

The Company’s adoption of ASC 842 resulted in the recognition of operating lease assets and liabilities of approximately $85 
million and $95 million, respectively, as well as the derecognition of certain prepaid and deferred lease balances upon adoption. 
Upon adoption, this guidance had no impact on the Company's consolidated income from operations, net income, or cash flows. 

Hedge Accounting. The Company adopted ASU No. 2017-12, Derivatives and Hedging (Topic 815) Targeted Improvements 
to Accounting for Hedging Activities (“ASU 2017-12” or the “Hedging Standard”) as of January 1, 2019, using the modified 
retrospective transition approach, which requires the Company to account for ASU 2017-12 as of the date of adoption with any 
retrospective  adjustments  applicable  to  prior  periods  included  as  a  cumulative-effect  adjustment  to  Accumulated  other 
comprehensive loss, net and retained earnings. ASU 2017-12 amends and simplifies existing guidance in order to allow companies 
to more accurately present the economic effects of risk management activities in the financial statements. Upon adoption, this 
guidance had no impact on the Company's consolidated income from operations, net income, or cash flows. 

Revenue from Contracts with Customers. On January 1, 2018, the Company adopted Accounting Standards Codification 
(“ASC”) 606, Revenue from Contracts with Customers, using the modified retrospective adoption method for contracts that were 
not completed as of January 1, 2018. The Company recognized the cumulative effect of initially applying the new revenue standard 
as an adjustment to the opening retained earnings. The comparative information for periods ended prior to the Company's adoption 
has not been restated and continues to be reported under the accounting standards in effect for those periods. 

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Upon adoption, the Lease Standard and the Hedging Standard had the following impact on the Company’s Consolidated 

Balance Sheets: 

ASSETS
Current assets:

Cash and cash equivalents
Accounts and notes receivable, net
Inventory, net
Restricted cash
Prepaid expenses, deferred costs, and other current
assets

Total current assets

Property and equipment, net of accumulated depreciation
Intangible assets, net
Goodwill
Operating lease assets
Deferred tax asset, net
Prepaid expenses, deferred costs, and other noncurrent
assets

Total assets

LIABILITIES AND SHAREHOLDERS’ EQUITY
Current liabilities:

Current portion of other long-term liabilities
Accounts payable
Accrued liabilities

Total current liabilities

$

$

$

Long-term debt
Asset retirement obligations
Noncurrent operating lease liabilities
Deferred tax liability, net
Other long-term liabilities
Total liabilities

Commitments and contingencies

Shareholders' equity:
Ordinary shares
Additional paid-in capital
Accumulated other comprehensive loss, net
Retained earnings

Total parent shareholders' equity

Noncontrolling interests

Total shareholders’ equity

Total liabilities and shareholders’ equity

$

December 31,
2018 As
Reported

ASC Topic 842
(Leases)

ASU 2017-12
(Hedging)

December 31,
2018 As Adjusted

(In thousands) 

— $
—
—
—

3,483
3,483
—
—
—
85,068
—

—
88,551

20,602
—
(447)
20,155

—
—
74,746
—
(6,350)
88,551

—
—
—
—
—
—
—
88,551

$

$

$

— $
—
—
—

—
—
—
—
—
—
—

39,940
75,643
11,392
155,470

87,869
370,314
460,187
150,847
749,144
85,068
8,658

—
— $

51,677
1,875,895

— $
—
—
—

—
—
—
—
—
—

—
—
366
(366)
—
—
—
— $

40,868
39,310
368,713
448,891

818,485
54,413
74,746
41,198
61,390
1,499,123

461
327,009
(66,511)
115,910
376,869
(97)
376,772
1,875,895

$

$

$

39,940
75,643
11,392
155,470

84,386
366,831
460,187
150,847
749,144
—
8,658

51,677
1,787,344

20,266
39,310
369,160
428,736

818,485
54,413
—
41,198
67,740
1,410,572

461
327,009
(66,877)
116,276
376,869
(97)
376,772
1,787,344

$

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Accounting Pronouncements Issued But Not Yet Adopted

In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326), Measurement of 
Credit  Losses  on  Financial  Statements  and  subsequently  issued  the  following  amendments: ASU  2018-19 Codification 
Improvements  to  Topic  326,  Financial  Instruments-Credit  Losses,  ASU  2019-04 Codification  Improvements  to  Topic  326, 
Financial  Instruments-Credit  Losses,  Topic  815,  Derivatives  and  Hedging,  and  Topic  825,  Financial  Instruments, ASU 
2019-05 Financial Instruments-Credit Losses and ASU 2019-11 Codification Improvements to Topic 326, Financial Instruments 
- Credit Losses” (collectively, the “Credit Loss Guidance”). The Credit Loss Guidance changes the impairment model for most 
financial assets and will require the use of an “expected loss” model for instruments measured at amortized cost. Under this model, 
entities will be required to estimate the lifetime expected credit loss on such instruments and record an allowance to offset the 
amortized cost basis of the financial asset, resulting in a net presentation of the amount expected to be collected on the financial 
asset. This  pronouncement  is  effective  for  fiscal  years,  and  for  interim  periods,  beginning  after  December  15,  2019  and  the 
Company's plans to adopt this guidance effective January 1, 2020.  The Company is working to complete its adoption of this 
guidance in the three month period ended March 31, 2020 and is still evaluating the impact on the Company’s consolidated financial 
statements.

In August  2018,  the  FASB  issued ASU  No.  2018-13,  Disclosure  Framework  (Topic  820):  Changes  to  the  Disclosure 
Requirements for Fair Value Measurement, which modifies the disclosure requirements on fair value measurements. This guidance 
is effective for fiscal years beginning after December 15, 2019. The Company plans to adopt this guidance effective January 1, 
2020. The adoption of this guidance is not expected to have a material impact on the Company’s consolidated financial statements.

In  August  2018,  the  FASB  issued  ASU  No.  2018-15,  Intangibles-Goodwill  and  Other-Internal-Use  Software 
(Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement that is a Service 
Contract. This guidance aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a 
service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software 
(and hosting arrangements that include an internal use software license). This guidance is effective for fiscal years beginning after 
December 15, 2019. The Company plans to adopt this guidance effective January 1, 2020. The adoption of this guidance is not 
expected to have a material impact on the Company’s consolidated financial statements.

In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income 
Taxes. This standard simplifies the accounting for income taxes by eliminating certain exceptions to the guidance in Topic 740 
related to the approach for intraperiod tax allocation, the methodology for calculating income taxes in an interim period and the 
recognition of deferred tax liabilities for outside basis differences. The new guidance also simplifies aspects of the accounting for 
franchise taxes and enacted changes in tax laws or rates and clarifies the accounting for transactions that result in a step-up in the 
tax basis of goodwill and allocating consolidated income taxes to separate financial statements of entities not subject to income 
tax. ASU 2019-12 is effective for fiscal years beginning after December 15, 2020, with early adoption permitted. Upon adoption, 
the Company must apply certain aspects of this standard retrospectively for all periods presented while other aspects are applied 
on a modified retrospective basis through a cumulative-effect adjustment to retained earnings as of the beginning of the fiscal year 
of adoption. The Company is currently evaluating the impact of this new standard on its consolidated financial statements. Although 
there are several other new accounting pronouncements issued by the FASB, the Company does not believe any of these accounting 
pronouncements had or will have a material impact on its consolidated financial statements.

(3) Revenue Recognition

Disaggregated Revenues

The following tables detail the revenue of the Company’s reportable segments disaggregated by financial statement line and 

component:

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Table of Contents

Year Ended December 31, 2019

North America

Europe &
Africa

(In thousands)

Australia &
New Zealand

Eliminations

Consolidated

Surcharge revenues

Interchange revenues

$

349,346

$

164,606

$

79,880

$

138,557

213,106

4,558

— $

—

593,832

356,221

Bank-branding and surcharge-free network
revenues

Managed services and processing revenues

Total ATM operating revenues

201,210

114,842

803,955

958

9,421

388,091

—

15,114

99,552

—
(10,492)
(10,492)

202,168

128,885

1,281,106

ATM product sales and other revenues

59,559

8,229

511

Total revenues

$

863,514

$

396,320

$

100,063

$

—

68,299
(10,492) $ 1,349,405

Year Ended December 31, 2018

North America

Europe & Africa

(In thousands)

Australia &
New Zealand

Eliminations

Consolidated

Surcharge revenues

Interchange revenues

Bank-branding and surcharge-free
network revenues

Managed services and processing
revenues

Total ATM operating revenues

$

359,154

$

120,906

$

90,110

$

— $

143,803

269,064

5,451

—

—

570,170

418,318

179,760

179,760

104,797

787,514

—

—

10,421

400,391

21,577

117,138

(12,113)
(12,113)

124,682

1,292,930

ATM product sales and other revenues

42,665

9,379

269

Total revenues

$

830,179

$

409,770

$

117,407

$

—
(12,113) $

52,313

1,345,243

Revenue is recognized when obligations under the terms of a contract with a customer are satisfied. Revenue is recorded 
in ATM operating revenues and ATM product sales and other revenues line items in the accompanying Consolidated Statements 
of Operations. 

ATM operating revenues are recognized daily as the associated transactions are processed or monthly on a per ATM or per 
cardholder basis. When customer contracts provide for up-front fees that do not pertain to a distinct performance obligation, the 
fees are recognized over the term of the underlying agreement on a straight-line basis. ATM product sales and other revenues are 
recognized when the related performance obligations are fulfilled upon transfer of control of goods or services to the customer. 

ATM operating revenues. The Company presents revenues from automated consumer financial services, bank-branding and 
surcharge-free network offerings, managed services and other services in the ATM operating revenues line in the accompanying 
Consolidated Statements of Operations. The Company’s ATM operating revenues consist of the following: 

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• 

• 

Surcharge revenue. Surcharge revenues are received in the form of a fee paid by a cardholder who has made a cash withdrawal 
from an ATM. Surcharge fees can vary widely based on the location of the ATM and the nature of the contracts negotiated 
with merchants. In the U.S. and Canada, the Company does not receive surcharge fees from cardholders whose financial 
institutions participate in a surcharge-free network or have branded a location; instead, the Company receives interchange 
and bank-branding or surcharge-free network-branding revenues, which are discussed below. For certain ATMs, primarily 
those owned and operated by merchants, the Company does not receive any portion of the surcharge but rather the entire 
surcharge fee is earned by the merchant. In the U.K., ATM deployers operate their ATMs on either a free-to-use (surcharge-
free)  or  a  pay-to-use  (surcharge)  basis.  On  free-to-use ATMs  in  the  U.K.,  the  Company  earns  interchange  revenue  on 
withdrawal and certain other transactions. These fees are paid by the cardholder’s financial institution. On pay-to-use ATMs 
in the U.K., the Company only earns a surcharge fee paid by the cardholder on withdrawal transactions and interchange is 
only paid by the cardholder’s financial institution on other non-withdrawal transaction types. The Company earns both 
surcharge and interchange in Spain. In Germany, Australia, and Mexico, the Company collects surcharge fees on withdrawal 
transactions but generally does not receive interchange revenue. In South Africa, the Company generally earns interchange 
revenues which varies by transaction type and customer arrangement. Surcharge revenues, as described above, are recognized 
daily as the associated transactions are processed. 

Interchange revenue. An interchange fee is a fee paid by the cardholder’s financial institution for its customer’s use of an 
ATM that is owned by another operator and for the fee the EFT network charges to transmit data between the ATM and the 
cardholder’s financial institution. The Company typically receives a majority of the interchange fee paid by the cardholder’s 
financial institution, net of the amount retained by the EFT network, and recognizes the net amount received from the 
network as revenue. In some markets in which the Company operates, interchange fees are earned not only on cash withdrawal 
transactions but also on other ATM transactions, including balance inquiries and balance transfers. Interchange revenues 
are subject to various arrangements and are recognized daily as the associated transactions are processed. 

•  Bank-branding and surcharge-free network revenues. Under a bank-branding arrangement, ATMs that are Company-owned 
and operated are branded with the logo of the branding financial institution. In exchange for a fee paid by the financial 
institution, the financial institution’s customers gain access to use these bank-branded ATMs without paying a surcharge 
fee. Under the Company’s Allpoint surcharge-free network, financial institutions that participate pay a fixed monthly fee 
per cardholder and/or a fixed fee per transaction so that cardholders gain surcharge-free access to our large network of 
ATMs.  Bank-branding  and  surcharge-free  network  revenues  are  generally  recognized  monthly  on  a  per ATM  or  per 
cardholder basis, except for transaction-based fee arrangements which are recognized daily as they occur. Any up-front 
fees associated with these arrangements are recognized ratably over the life of the arrangement. 

The  Company’s  bank-branding,  surcharge-free  network  and  managed  services  arrangements  result  in  the  Company 
providing a series of distinct services that have the same pattern of transfer to the customer. As a result, these arrangements 
create performance obligations that are satisfied over-time, (generally 3-5 years), for which the Company has a right to 
consideration that corresponds directly with the value of the entity’s performance completed to date. In conjunction with 
these arrangements, the Company recognizes revenue in the amount it has a right to receive. Variable consideration may 
exist in these arrangements and is recognized only to the extent a significant reversal is not probable. 

•  Managed services and processing revenues. Under managed service agreements, the Company provides various forms of 
ATM-related services, including monitoring, maintenance, cash management, cash delivery, customer service, on-screen 
advertising,  processing  and  other  services  to  merchants,  financial  institutions,  and  third-party ATM  operators.  Under 
processing arrangements, the Company provides transaction processing services to merchants, financial institutions, and 
third-party operators. Under managed services and processing arrangements, surcharge and interchange fees are generally 
earned by the customer and the Company typically receives a fixed fee per transaction and/or a periodic management fee 
per ATM in return for providing the agreed-upon operating services. The managed services and processing fees are recognized 
as the related services are provided to the customers. 

ATM product sales and other revenues. The Company presents revenues from other product sales and services in the ATM 
product sales and other revenues line in the accompanying Consolidated Statements of Operations. The Company earns revenues 
from the sale of ATMs and ATM-related equipment as well as the delivery of other non-transaction-based services. Revenues 
related to these activities are recognized when ownership of the equipment is transferred to the customer and the Company has 
completed all required installation and set-up procedures. With respect to the sale of ATMs to Value-Added-Resellers (“VARs”), 
the Company recognizes revenues related to such sales when ownership of the equipment is transferred to the VAR. 

Due to the transactional nature of the Company’s revenue, there are no significant judgments that affect the determination 

of the amount and timing of its revenues.

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Contract Balances

As of December 31, 2019, the Company has recognized no significant contract assets apart from accounts receivables that 
relate to completed performance obligations. Contract liabilities totaled $9.0 million and $8.4 million at December 31, 2019 and 
December 31, 2018, respectively. These amounts represent deferred revenues for advance consideration received largely in relation 
to bank-branding and surcharge-free network arrangements. The revenue recognized during the year ended December 31, 2019
on previously recognized deferred revenues was not material. The Company expects to recognize the revenue associated with its 
contract liabilities ratably over various periods extending over the next 36 months. During the year ended December 31, 2019, 
the Company did not recognize any significant impairment losses related to its accounts receivable or contract assets. For additional 
information related to the allowance for doubtful accounts, see Note  1. General and Basis of Presentation - (h) Accounts Receivable, 
net of Allowance for Doubtful Accounts.

Contract Cost

Upon adoption of the new revenue standard on January 1, 2019, the Company recognized deferred sales commissions of $7.9 
million,  and  as  of  December 31,  2019,  the  deferred  sales  commissions  totaled  $7.5  million.  The  Company  expects  that  the 
incremental commissions paid in advance to sales personnel, together with other associated costs, are recoverable, and therefore, 
the  Company  capitalizes  these  amounts  as  deferred  contract  acquisition  costs.  Sales  commissions  capitalized  are  generally 
amortized over a 4 - 5 year period corresponding with the related placement agreements. Similarly, and consistent with past 
practice, the costs incurred to fulfill a contract, largely consisting of prepaid merchant commissions and other consideration paid 
or provided to merchant partners, are capitalized and recognized over the duration of the related contract.

Practical Expedients and Other Disclosures 

In order to adopt and subsequently apply the new revenue standard, the Company utilized various practical expedients. The 
Company elected not to re-examine contracts modified prior to its adoption using the modified retrospective adoption method and 
elected to utilize a portfolio approach to assess and apply the impact of the new revenue standard. Furthermore, the Company has 
elected not to disclose information about remaining performance obligations that have original expected durations of one year or 
less. Similarly, the Company does not defer the costs of obtaining a contract if the associated contract is one year or less.

The Company’s bank-branding, surcharge-free network, and managed services arrangements result in the Company providing 
a series of distinct services that have the same pattern of transfer to the customer. As a result, these arrangements create singular 
performance obligations that are satisfied over-time (generally 3 - 5 years) for which the Company has a right to consideration 
that corresponds directly with the value of the entity’s performance completed to date. In conjunction with these arrangements, 
the Company recognizes revenue in the amount it has a right to receive. Variable consideration may exist in these arrangements 
and is recognized only to the extent a significant reversal is not probable.

(4) Share-Based Compensation 

The Company accounts for its share-based compensation by recognizing the grant date fair value of share-based awards, net 
of estimated forfeitures, as share-based compensation expense over the underlying requisite service periods of the related awards. 
The grant date fair value is based upon the Company’s share price on the date of grant. 

The following table reflects the total share-based compensation expense amounts reported in the accompanying Consolidated 

Statements of Operations:

Cost of ATM operating revenues

Selling, general, and administrative expenses

Total share-based compensation expense

Year Ended
December 31,

2019

2018

2017

(In thousands)

$

$

1,488

19,474

20,962

$

$

788

14,872

15,660

$

$

543

13,852

14,395

Total share-based compensation expense increased by $5.3 million during the year ended December 31, 2019 compared to 
the prior year due to the amount, timing and terms of share-based payment awards granted during the periods and also the recognition  
of comparatively higher estimated payouts for the performance-based awards granted in 2018. Total share-based compensation 

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expense in 2017 was somewhat lower due to a higher level of forfeitures during that period as a result of the Company’s Restructuring 
Plan and the associated employee terminations. The employee terminations resulted in the net reversal of $1.5 million in share-
based compensation expense during 2017. 

Share-based  compensation  plans. The  Company  currently  has  two  long-term  incentive  plans  -  the  Fourth Amended  and 
Restated 2007 Stock Incentive Plan (as amended, the “2007 Plan”) and the 2001 Stock Incentive Plan (“2001 Plan”). The purpose 
of  each  of  these  plans  is  to  provide  members  of  the  Board  and  employees  of  the  Company  additional  incentive  and  reward 
opportunities designed to enhance the profitable growth of the Company. Equity grants awarded under these plans generally vest 
in various increments up to four years based on continued employment. The Company handles stock option exercises and other 
share grants through the issuance of new common shares. All grants during the periods above were made under the 2007 Plan.

2007 Plan. The 2007 Plan provides for the granting of incentive stock options intended to qualify under Section 422 of the 
Internal Revenue Code, options that do not constitute incentive stock options, Restricted Stock Awards (“RSAs”), phantom share 
awards, Restricted Stock Units (“RSUs”), bonus share awards, performance awards, and annual incentive awards. The number of 
common shares that may be issued under the 2007 Plan may not exceed 9,679,393 shares. The shares issued under the 2007 Plan 
are subject to further adjustment to reflect share dividends, share splits, recapitalizations, and similar changes in the Company’s 
capital structure. As of December 31, 2019, 796,680 options and 7,423,974 shares of RSAs and RSUs, net of cancellations, had 
been granted under the 2007 Plan and options to purchase 301,875 common shares have been exercised.

2001 Plan. No awards were granted in 2019, 2018, and 2017 under the Company’s 2001 Plan. As of December 31, 2019, 
options to purchase an aggregate of 6,438,172 common shares, net of cancellations, had been granted pursuant to the 2001 Plan, 
all of which the Company considered as non-qualified stock options, and 6,306,821 of these options had been exercised.

Restricted Stock Units. The Company grants RSUs under its Long-Term Incentive Plan (“LTIP”), which is an annual equity 
award program under the 2007 Plan. The ultimate number of RSUs that are available to be earned under the LTIP are approved 
by the Compensation Committee of the Company’s Board of Directors on an annual basis based on the Company’s achievement 
of certain performance levels during the associated performance period. The majority of these grants have both a service-based 
and a performance-based vesting schedule, dependent on Company financial results (“Performance-RSUs”), and for these the 
Company recognizes the related compensation expense based on the estimated performance levels that management believes will 
ultimately be met over the related vesting schedule. In addition, a portion of the awards have only a service-based vesting schedule 
(“Time-RSUs”) and the associated expense is recognized ratably over the related vesting schedule, which can be up to four years. 
Finally, a portion of the awards have both a service-based and a market-based vesting schedule (“Market-Based-RSUs”). For these 
grants, the Company recognizes the estimated grant date fair value over the performance period (typically a 36-month period). 
Performance-RSUs, Time-RSUs, and Market-Based RSUs are convertible into the Company’s common shares after the passage 
of the vesting periods. Performance-RSUs and Market-Based RSUs will be earned to the extent the Company achieves the associated 
performance-based or market-based vesting conditions. Although these RSUs are not considered to be earned and outstanding 
until the vesting conditions are met, the Company recognizes the related compensation expense over the requisite service period 
(or to an employee’s qualified retirement date, if earlier) using a graded vesting methodology. RSUs are also granted outside of 
LTIPs, with or without performance-based or market-based vesting conditions.

The number of the Company’s non-vested RSUs as of December 31 2019, 2018, and 2017 and the changes during these years 

are presented below:

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Table of Contents

Non-vested RSUs as of  January 1, 2017

Granted

Vested

Forfeited

Non-vested RSUs as of  December 31, 2017

Granted

Vested

Forfeited

Non-vested RSUs as of  December 31, 2018

Granted

Vested

Forfeited

Non-vested RSUs as of December 31, 2019

Number of Shares

Weighted Average Grant
Date Fair Value

971,751

$

723,654
(532,815)
(156,581)
1,006,009

723,045
(657,814)
(160,075)
911,165

268,360
(397,451)
(39,722)
742,352

$

37.08

37.80

36.57

37.01

37.88

26.96

38.67

37.34

28.74

32.29

29.60

31.13

29.44

The above table only includes earned RSUs; therefore, the Performance-RSUs and Market-Based RSUs granted in 2018 and 
2019 but not yet earned are not included. The number of Performance-RSUs granted at target in 2019, net of actual forfeitures, 
was 118,367 units with a grant date fair value of $33.75 per unit. The number of Market-Based RSUs granted in 2019, net of actual 
forfeitures, was 118,285 units with a grant date fair value of $49.21 per unit. The number of Performance-RSUs granted at target 
in 2018, net of actual forfeitures, was 304,114 units with a grant date fair value of $22.84 per unit. The number of Market-Based 
RSUs granted in 2018, net of actual forfeitures, was 134,989 units with a grant date fair value of $24.13 per unit. Time-RSUs are 
included as granted. The weighted average grant date fair value of the RSUs granted was $32.29,  $26.96, and $37.80 for the years 
ended  December 31,  2019,  2018,  and  2017,  respectively.  The  total  fair  value  of  RSUs  that  vested  during  the  years  ended 
December 31, 2019, 2018, and 2017 was $12.7 million, $16.7 million, and $26.0 million, respectively. Compensation expense 
associated with RSUs totaled $19.5 million, $15.1 million, and $14.5 million for the years ended December 31, 2019, 2018, and 
2017, respectively. As of December 31, 2019, the unrecognized compensation expense associated with earned RSUs was $9.3 
million, which will be recognized using a graded vesting schedule for Performance-RSUs and a straight-line vesting schedule for 
Time-RSUs, over a remaining weighted average vesting period of approximately 1.7 years. 

Options. The number of the Company’s outstanding stock options as of December 31, 2019, 2018 and 2017 and the changes 

during these years are presented below:

Number of Shares

Weighted Average
Exercise Price

Aggregate
Intrinsic Value
(in thousands)

Weighted Average
Remaining Contractual
Term

Options outstanding as of January 1, 2018

1,250

$

Granted

Exercised

Options outstanding as of December 31, 2018

Granted

Exercised

234,959
(1,250)
234,959

145,221

—

9.69

22.31

9.69

$

22.31

$

867

9.25

years

31.99

—

Options outstanding as of December 31, 2019

380,180

$

26.01

$

7,087

8.60

years

Options vested and exercisable as of
December 31, 2019

78,326

$

22.31

$

—

— years

During the year ended December 31, 2019, no options were exercised. During the years ended December 31, 2017, the total 
intrinsic value of options exercised, estimated tax benefits to the Company of the options exercised, and the cash received by the 
Company as a result of the option exercised were all immaterial. 

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Fair value assumptions. The Company utilizes the Black-Scholes option-pricing model to value options, which requires the 
input of certain subjective assumptions, including the expected life of the options, expected volatility of the Company's common 
equity,  expected  dividend  rate,  a  risk-free  interest  rate,  and  an  estimated  forfeiture  rate.  These  assumptions  are  based  on 
management’s best estimate at the time of grant. No options were granted in 2017. The value assumptions for the option awards 
granted in the years ended December 31, 2019 and 2018 are presented below:

Valuation assumptions:

Expected option term (in years)

Expected stock price volatility

Expected dividend yield

Risk-free interest rate

(5) Earnings (Loss) per Share 

Options
Granted in
2019

Options
Granted in
2018

6.0

6.0

39.87%

33.02%

—%

2.46%

—%

2.62%

The Company reports its earnings per share under the two-class method. Under this method, potentially dilutive securities 
are excluded from the calculation of diluted earnings per share (as well as their related impact on the net income available to 
common shareholders) when their impact on net income available to common shareholders is anti-dilutive.

Potentially dilutive securities for the years ended December 31, 2019, 2018, and 2017 included all outstanding stock options, 
RSAs, and RSUs, which were included in the calculation of diluted earnings per share for these periods. The potentially dilutive 
effect of outstanding warrants and the underlying shares exercisable under the Company’s Convertible Notes were excluded from 
diluted shares outstanding as the exercise price exceeded the average market price of the Company’s common shares. The effect 
of the note hedge, described in Note. 11. Debt, was also excluded as the effect is anti-dilutive. 

Additionally, the restricted shares issued under RSAs have a non-forfeitable right to cash dividends, if and when declared by 
the Company. Accordingly, restricted shares issued under RSAs are considered to be participating securities. For the years ended 
December 31, 2019 and 2018, there were no unvested RSAs. For the year ended December 31, 2017, the Company did not allocate 
the undistributed loss among the vested restricted shares as they did not carry an obligation to share in the loss.

The allocated details are as follows:

Net income (loss) per share (in thousands excluding share and per share amounts)

Year Ended December 31,

2019

2018

2017

Net income (loss) available to common shareholders
Weighted average common basic shares outstanding (for
basic calculation)

Dilutive effect of outstanding common stock options and
RSUs

Weighted average common dilutive shares outstanding (for
diluted calculation)

$

48,274

$

3,676

$

(145,350)

45,514,703

45,988,775

45,619,679

500,631

447,664

—

46,015,334

46,436,439

45,619,679

Net income (loss) per common share - basic

Net income (loss) per common share - diluted

$

$

1.06

1.05

$

$

0.08

0.08

$

$

(3.19)
(3.19)

The computations of diluted earnings per share for the years ended December 31, 2019 and 2018 exclude approximately 0.1 
million  and  0.3  million,  respectively,  potentially  dilutive  common  shares  because  the  effect  of  including  these  shares  in  the 
computation would have been antidilutive. In addition, the computation of diluted earnings per share for the year ended December 
31, 2019 excludes approximately 0.2 million weighted average dilutive shares that are contingently issuable, consisting of market-
based and performance based awards for which all necessary conditions had not been satisfied. 

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(6) Related Party Transactions

Board members. Jorge Diaz, a member of the Board, retired from his position as the Division President and Chief Executive 
Officer of Fiserv Output Solutions, a division of Fiserv during September 2018. During the years ended December 31, 2018 and 
2017, Fiserv provided the Company with third-party services during the normal course of business, including transaction processing, 
network hosting, network sponsorship, and cash management. The amounts paid to Fiserv in each of these years were immaterial 
to the Company’s financial statements.

G. Patrick Philips, a member of the Board, is a member of the Board of Directors for USAA Federal Savings Bank (“USAA 
FSB”). During the years ended December 31, 2019, 2018, and 2017, the Company provided bank-branding and Allpoint services 
to USAA on terms that are generally consistent with its other customers for similar services.

(7) Property and Equipment, net

The Company’s property and equipment consisted of the following:

ATM equipment and related costs
Technology assets
Facilities, equipment, and other
Total property and equipment
Less: Accumulated depreciation
Property and equipment, net

December 31,
2019

December 31,
2018

(In thousands)

$

$

688,424
176,869
121,917
987,210
(525,933)
461,277

$

$

609,070
164,080
104,188
877,338
(417,151)
460,187

As discussed in Note 1. Basis of Presentation and Summary of Significant Accounting Policies - (j) Property and Equipment, 
net, the property and equipment balances include assets available for deployment and deployments in process of $29.3 million 
and $29.8 million as of December 31, 2019 and 2018, respectively.

(8) Intangible Assets 

Goodwill

The  following  tables  present  the  net  carrying  amount  of  the  Company’s  intangible  assets  with  indefinite  lives  as  of 
December 31, 2019 and 2018, as well as the changes in the net carrying amounts for the years ended December 31, 2019 and 2018
by segment:

Goodwill, gross as of December 31, 2018

$

556,570

$

Accumulated impairment loss

Goodwill, net as of December 31, 2018

—

556,570

(In thousands) 

$

231,121
(50,003)
181,118

$

151,494
(140,038)
11,456

939,185
(190,041)
749,144

North America

Europe &
Africa

Australia &
New Zealand

Total

Foreign currency translation adjustments

4,943

5,871

(63)

10,751

Goodwill, gross as of December 31, 2019

Accumulated impairment loss

Goodwill, net as of December 31, 2019

561,513
(7,303)
554,210

$

236,992
(50,003)
186,989

$

151,431
(140,038)
11,393

$

949,936
(197,344)
752,592

$

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Intangible Assets with Definite Lives 

The following table presents the Company’s intangible assets that were subject to amortization:

December 31, 2019

December 31, 2018

Gross Carrying
Amount

Accumulated
Amortization

Net Carrying
Amount

Gross Carrying
Amount

Accumulated
Amortization

Net Carrying
Amount

(In thousands)

Merchant and bank-branding
contracts/relationships

Trade names

Technology

Non-compete agreements

Revolving credit facility
deferred financing costs

Total intangible assets with
definite lives

$

489,363

$

(388,598) $

100,765

$

476,429

$

18,391

12,389

4,408

(12,792)

(7,952)

(4,408)

5,256

(2,132)

5,599

4,437

—

3,124

18,010

10,963

4,247

(340,899) $
(9,804)
(6,490)
(4,244)

4,170

(1,535)

135,530

8,206

4,473

3

2,635

$

529,807

$

(415,882) $

113,925

$

513,819

$

(362,972) $

150,847

During the year ended December 31, 2019, the Company paid $9.1 million to acquire ATM processing contracts associated 

with approximately 62,000 ATMs. These intangible assets were recognized as customer/merchant contracts and are being 
amortized over a 5 year period.   

The majority of the Company’s intangible assets with definite lives are being amortized over the assets’ estimated useful lives 
utilizing the straight-line method. Estimated useful lives range from four to ten years for merchant and bank-branding contracts/
relationships, two to ten years for exclusive license agreements, one to fifteen years for definite-lived trade names, three years for 
acquired technology, and one to five years for non-compete agreements. Deferred financing costs relating to the revolving credit 
facility are amortized through interest expense over the contractual term of the revolving credit facility utilizing the effective 
interest method. The Company periodically reviews the estimated useful lives of its identifiable intangible assets, taking into 
consideration any events or circumstances that might result in a reduction in fair value or a revision of those estimated useful lives.

Amortization of definite-lived intangible assets is recorded in the Amortization of intangible assets line in the accompanying 
Consolidated Statements of Operations, except for deferred financing costs related to the revolving credit facility and certain 
exclusive  license  agreements.  Amortization  of  the  revolving  credit  facility  deferred  financing  costs  is  combined  with  the 
amortization of note discount related to other debt instruments and is recorded in the Amortization of deferred financing costs and 
note discount line in the accompanying Consolidated Statements of Operations. Certain exclusive license agreements that were 
effectively prepayments of merchant fees are amortized through the Cost of ATM operating revenues line in the accompanying 
Consolidated Statements of Operations during the years ended December 31, 2019, 2018, and 2017 and totaled $10.6 million, 
$11.7 million, and $10.0 million, respectively.

Estimated amortization for the Company’s intangible assets with definite lives as of December 31, 2019, for each of the next 

five years and thereafter, is as follows (in thousands):

2020

2021

2022

2023

2024

Thereafter
Total

$

$

35,069

25,131

19,102

16,490

14,482

3,651
113,925

(9) Prepaid Expenses, Deferred Costs, and Other Assets

The Company’s prepaid expenses, deferred costs, and other assets consisted of the following:

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Current portion of prepaid expenses, deferred costs, and other current assets
Prepaid expenses
Interest rate swap and cap contracts
Deferred costs and other current assets

Total

Noncurrent portion of prepaid expenses, deferred costs, and other noncurrent assets
Prepaid expenses
Interest rate swap and cap contracts
Deferred costs and other noncurrent assets

Total

(10) Accrued Liabilities 

The Company’s accrued liabilities consisted of the following:

Accrued merchant settlement

Accrued taxes

Accrued merchant fees

Accrued compensation

Accrued processing costs

Accrued cash management fees

Accrued armored

Accrued maintenance

Accrued purchases

Accrued interest

Accrued telecommunications costs

Other accrued expenses

Total accrued liabilities

(11) Long-Term Debt 

The Company’s carrying value of long-term debt consisted of the following:

December 31,
2019

December 31,
2018

(In thousands)

$

$

$

$

36,207
1,872
46,560
84,639

21,206
8,766
7,964
37,936

$

$

$

$

39,945
4,489
39,952
84,386

27,046
15,316
9,315
51,677

December 31,
2019

December 31,
2018

(In thousands)

$

154,181

$

198,512

36,067

33,037

23,676

12,159

9,291

8,307

6,463

7,138

3,775

1,664

39,004

$

334,762

$

32,899

33,551

26,147

7,365

8,882

7,984

3,911

6,654

3,343

2,187

37,725

369,160

December 31,
2019

December 31,
2018

(In thousands)

Revolving credit facility, including swingline credit facility (weighted average combined

interest rate of 2.3%  and 2.8% as of December 31, 2019 and December 31, 2018,
respectively)

1.00% Convertible Senior Notes due December 2020, net of unamortized discount and

capitalized debt issuance costs

5.50% Senior Notes due May 2025, net of capitalized debt issuance costs

Total long-term debt

$

$

167,227

$

259,081

275,703

296,545

739,475

$

263,507

295,897

818,485

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The Convertible Notes with a face value of $287.5 million are presented net of unamortized discount and capitalized debt 
issuance costs of $11.8 million and $24.0 million as of December 31, 2019 and December 31, 2018, respectively. The 5.50%
Senior Notes due 2025 (the “2025 Notes”) with a face value of $300.0 million are presented net of capitalized debt issuance costs 
of $3.5 million and $4.1 million as of December 31, 2019 and December 31, 2018, respectively.

Revolving Credit Facility 

On September 19, 2019, the Company, entered into a first amendment to its second amended and restated credit agreement 
(the “First Amendment”, or as amended, the “Credit Agreement”). The First Amendment increased the revolving commitments 
to an aggregate principal amount equal to $750 million from $600 million, with borrowings to be used for general corporate 
purposes. The First Amendment also extended the maturity date from November 19, 2023 to September 19, 2024 and amended 
the accordion feature allowing the Company to (a) increase the available borrowings under the credit facility to $850 million and 
(b) incur incremental term loans under the facility. Any term loans will rank equal in right of payment with revolving loans under 
the credit facility and will not mature earlier than the revolving loans. 

The total commitments under the credit facility can be borrowed in U.S. dollars, alternative currencies (including Euros, U.K. 
pounds sterling, Canadian dollars, Australian dollars and South African rand), or a combination thereof. Borrowings (not including 
swingline loans) accrue interest, at the Company’s option and based on the type of currency borrowed, at the Alternate Base Rate, 
the Canadian Prime Rate, the Adjusted LIBO Rate, the Canadian Dealer Offered Rate, the Bank Bill Swap Reference Rate or the 
Johannesburg Interbank Agreed Rate (each, as defined in the Credit Agreement) plus a margin depending on the Company’s most 
recent Total Net Leverage Ratio (as defined in the Credit Agreement). The margin for Alternative Base Rate loans and Canadian 
Prime Rate loans varies between 0.0% and 0.75%, and the margin for Adjusted LIBO Rate loans, Canadian Dealer Offered Rate 
loans, Bank Bill Swap Reference Rate loans and Johannesburg Interbank Agreed Rate Loans varies between 1.00% and 1.75%. 
Swingline loans denominated in U.S. dollars bear interest at the Alternate Base Rate plus a margin as described above, swingline 
loans denominated in Canadian dollars bear interest at the Canadian Prime Rate plus a margin as described above and swingline 
loans denominated in other alternative currencies bear interest at the Overnight Foreign Currency Rate (as defined in the Credit 
Agreement) plus the applicable margin for the Adjusted LIBO Rate, the Bank Bill Swap Reference Rate or the Johannesburg 
Interbank Agreed Rate, as applicable.

Each of the Credit Facility Guarantors (as defined in the Credit Agreement) have guaranteed the full and punctual payment 
of the obligations under the revolving credit facility and the obligations under the revolving credit facility are secured by substantially 
all of the assets of the Credit Facility Guarantors. In addition, the obligations of the CFC Borrowers (as defined in the Credit 
Agreement) are guaranteed by the CFC Guarantors and secured by substantially all of the assets of the CFC Guarantors (as defined 
in the Credit Agreement).

The Credit Agreement contains representations, warranties and covenants that are customary for similar credit arrangements, 
including, among other things, covenants relating to: (i) financial reporting and notification, (ii) payment of obligations, (iii) 
compliance with applicable laws, (iv) notification of certain events, and (v) certain covenants relating to, among other things, the 
sale or transfer of assets, fundamental changes, incurrence or guarantee of indebtedness, liens, investments, hedging transactions 
with affiliates and sale and leaseback transactions. Financial covenants in the Credit Agreement require the Company to maintain: 
(i) as of the last day of any fiscal quarter, a Total Net Leverage Ratio (as defined in the Credit Agreement) of no more than 4.25
to 1.00 and (ii) as of the last day of any fiscal quarter, an Interest Coverage Ratio (as defined in the Credit Agreement) of no less 
than 3.00 to 1.00. Additionally, the Company is limited on the amount of restricted payments; however, the Company may generally 
make restricted payments so long as no event of default exists at the time of such payment and the Total Net Leverage Ratio is 
less than 3.75 to 1.00 at the time such restricted payment is made.

As of December 31, 2019, the Company had $167.2 million of outstanding borrowings under its $750.0 million revolving 
credit facility and was in compliance with all applicable covenants and ratios under the Credit Agreement. The Company also had 
$10.7 million outstanding in letters of credit. The weighted average interest rates on the Company’s outstanding borrowings under 
the revolving credit facility were 2.3% and 2.8%, as of December 31, 2019 and December 31, 2018, respectively.

$287.5 million 1.00% Convertible Senior Notes Due December 2020 and Related Equity Instruments

On November 19, 2013, Cardtronics Inc. ("Cardtronics Delaware") issued the Convertible Notes at par value. Cardtronics 
Delaware received $254.2 million in net proceeds from the offering after deducting underwriting fees paid to the initial purchasers 
and a repurchase of 665,994 of its outstanding common shares concurrent with the offering. Cardtronics Delaware used a portion 
of the net proceeds from the offering to fund the net cost of the convertible note hedge transaction, as described below. The 
convertible note hedge and warrant transactions were entered into concurrent with the pricing of the Convertible Notes. Interest 
on the Convertible Notes is payable semi-annually in cash in arrears on June 1st and December 1st of each year. Under U.S. GAAP, 
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certain convertible debt instruments that may be settled in cash (or other assets) upon conversion are required to be separately 
accounted for as liability (debt) and equity (conversion option) components of the instrument in a manner that reflects the issuer’s 
non-convertible debt borrowing rate. The Company, with assistance from a valuation professional, determined that the fair value 
of the debt component was $215.8 million and the fair value of the embedded option was $71.7 million as of the issuance date. 
The Company recognizes effective interest expense on the debt component and that interest expense effectively accretes the debt 
component to the total principal amount due at maturity of $287.5 million. The effective rate of interest to accrete the debt balance 
is approximately 5.26%, which corresponded to the Company’s estimated conventional debt instrument borrowing rate at the date 
of issuance.

On July 1, 2016, Cardtronics plc, Cardtronics Delaware, and Wells Fargo Bank, National Association, as trustee, entered into 
a supplemental indenture (the “Convertible Notes Supplemental Indenture”) with respect to the Convertible Notes. The Convertible 
Notes Supplemental Indenture provides for the unconditional and irrevocable guarantee by Cardtronics plc of the prompt payment, 
when due, of any amount owed to the holders of the Convertible Notes. The Convertible Notes Supplemental Indenture also 
provides that, from and after July 1, 2016, the Convertible Notes will be convertible into shares of Cardtronics plc in lieu of 
common share of Cardtronics Delaware.

The Convertible Notes have a conversion price of $52.35 per share, which equals a conversion rate of 19.1022 shares per 
$1,000 principal amount of Convertible Notes, for a total of approximately 5.5 million shares underlying the debt. The conversion 
rate, however, is subject to adjustment under certain circumstances. Conversion can occur: (i) any time on or after September 1, 
2020, (ii) after March 31, 2014, during any calendar quarter that follows a calendar quarter in which the price of the shares exceeds 
135% of the conversion price for at least 20 days during the 30 consecutive trading-day period ending on the last trading day of 
the quarter, (iii) during the ten consecutive trading-day period following any five consecutive trading-day period in which the 
trading price of the Convertible Notes is less than 98% of the closing price of the shares multiplied by the applicable conversion 
rate  on  each  such  trading  day,  (iv)  upon  specified  distributions  to  Cardtronics  plc’s  shareholders  upon  recapitalizations, 
reclassifications, or changes in shares, and (v) upon a make-whole fundamental change. A fundamental change is defined as any 
one of the following: (i) any person or group that acquires 50% or more of the total voting power of all classes of common equity 
that is entitled to vote generally in the election of Cardtronics plc’s directors, (ii) Cardtronics plc engages in any recapitalization, 
reclassification, or changes of common shares as a result of which the shares would be converted into or exchanged for, shares, 
other securities, other assets, or property, (iii) Cardtronics plc engages in any share exchange, consolidation, or merger where the 
shares converted into cash, securities, or other property, (iv) the Company engages in certain sales, leases, or other transfers of all 
or substantially all of the consolidated assets, or (v) Cardtronics plc’s shares are not listed for trading on any U.S. national securities 
exchange.

None of the Convertible Notes were deemed convertible as of December 31, 2019. Although the Convertible Notes are due 
within one year, it is currently the Company's intent to utilize the available capacity under the Credit Agreement to fund the 
December 2020 repayment of the Convertible Notes. Therefore, in accordance with U.S. GAAP, since the Credit Agreement is 
classified in the Long-term debt line in the accompanying Consolidated Balance Sheet, the Convertible Notes will remain classified 
in the Long-term debt line in the accompanying Consolidated Balance Sheets at December 31, 2019. 

Upon conversion, holders of the Convertible Notes are entitled to receive cash, shares, or a combination of cash and shares, 
at the Company’s election. In the event of a change in control, as defined in the indenture under which the Convertible Notes have 
been issued, holders can require Cardtronics Delaware to purchase all or a portion of their Convertible Notes for 100% of the 
notes’ par value plus any accrued and unpaid interest.

The Company’s interest expense related to the Convertible Notes consisted of the following:

Cash interest per contractual coupon rate
Amortization of note discount
Amortization of debt issuance costs

Total interest expense related to Convertible Notes

Year Ended
December 31,

2019

2018

2017

2,875
11,341
855
15,071

(In thousands)
2,875
$
10,762
772
14,409

$

$

$

$

$

2,875
10,210
695
13,780

The Company’s carrying value of the Convertible Notes consisted of the following:

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Principal balance

Unamortized discount and capitalized debt issuance costs

Net carrying amount of Convertible Notes

December 31,
2019

December 31,
2018

(In thousands)

287,500
(11,797)
275,703

$

$

287,500
(23,993)
263,507

$

$

In connection with the issuance of the Convertible Notes, Cardtronics Delaware entered into separate convertible note hedge 
and warrant transactions to reduce the potential dilutive impact upon the conversion of the Convertible Notes. The net effect of 
these  transactions  effectively  raised  the  price  at  which  dilution  would  occur  from  the  $52.35  initial  conversion  price  of  the 
Convertible  Notes  to  $73.29.  Pursuant  to  the  convertible  note  hedge,  Cardtronics  Delaware  purchased  call  options  granting 
Cardtronics Delaware the right to acquire up to approximately 5.5 million common shares with an initial strike price of $52.35. 
The call options automatically become exercisable upon conversion of the Convertible Notes, and will terminate on the second 
scheduled trading day immediately preceding December 1, 2020. Cardtronics Delaware also sold to the initial purchasers warrants 
to acquire up to approximately 5.5 million common shares with a strike price of $73.29. The warrants will expire incrementally 
on a series of expiration dates subsequent to the maturity date of the Convertible Notes through August 30, 2021. If the conversion 
price of the Convertible Notes remains between the strike prices of the call options and warrants, Cardtronics plc’s shareholders 
will not experience any economic dilution in connection with the conversion of the Convertible Notes; however, to the extent that 
the price of the shares exceeds the strike price of the warrants on any or all of the series of related expiration dates of the warrants, 
Cardtronics plc would be required to issue additional shares or settle the equivalent value in cash to the warrant holders. The 
amounts allocated to both the note hedge and warrants were recorded in the Shareholders’ equity section in the accompanying 
Consolidated Balance Sheets.

$300.0 million 5.50% Senior Notes Due May 2025

On April 4, 2017, in a private placement offering, Cardtronics Delaware and Cardtronics USA, Inc. (the “2025 Notes Issuers”) 
issued 300.0 million in aggregate principal amount of the 2025 Notes pursuant to an indenture dated April 4, 2017 (the “2025 
Notes Indenture”) among the 2025 Notes Issuers, Cardtronics plc, and certain of its subsidiaries, as guarantors (each, a “2025 
Notes Guarantor”), and Wells Fargo Bank, National Association, as trustee.

Interest on the 2025 Notes accrues from April 4, 2017, the date of issuance, at the rate of 5.50% per annum. Interest on the 
2025  Notes  is  payable  semi-annually  in  cash  in  arrears  on  May  1st  and  November  1st  of  each  year,  commencing  on 
November 1, 2017. 

The 2025 Notes and the related guarantees (the “2025 Guarantees”) are the general unsecured senior obligations of each of 
the 2025 Notes Issuers and the 2025 Notes Guarantors, respectively, and rank: (i) equally in right of payment with all of the 2025 
Notes Issuers’ and the 2025 Notes Guarantors’ existing and future senior indebtedness and (ii) senior in right of payment to all of 
the 2025 Notes Issuers’ and the 2025 Notes Guarantors’ future subordinated indebtedness. The 2025 Notes and the 2025 Guarantees 
are effectively subordinated to any of the 2025 Notes Issuers’ and the 2025 Notes Guarantors’ existing and future secured debt to 
the extent of the collateral securing such debt, including all borrowings under the Company’s revolving credit facility. The 2025 
Notes are structurally subordinated to all liabilities of any of Cardtronics plc’s subsidiaries (excluding the 2025 Notes Issuers) that 
do not guarantee the 2025 Notes.

The 2025 Notes contain covenants that, among other things, limit the 2025 Notes Issuers’ ability and the ability of Cardtronics 
plc and certain of its restricted subsidiaries to incur or guarantee additional indebtedness, make certain investments, or pay dividends 
or distributions on Cardtronics plc’s common shares or repurchase common shares or make certain other restricted payments, 
consolidate  or  merge  with  or  into  other  companies,  conduct  asset  sales,  restrict  dividends  or  other  payments  by  restricted 
subsidiaries, engage in transactions with affiliates or related persons, and create liens.

Obligations under the 2025 Notes are fully and unconditionally and jointly and severally guaranteed on a senior unsecured 
basis by Cardtronics plc and certain of its subsidiaries and certain of its future subsidiaries, with the exception of Cardtronics plc’s 
immaterial subsidiaries and CFC Guarantors (as defined in the Credit Agreement). There are no significant restrictions on the 
ability of Cardtronics plc to obtain funds from Cardtronics Delaware, Cardtronics USA, Inc., or the other 2025 Notes Guarantors 
by dividend or loan. None of the 2025 Notes Guarantors’ assets represent restricted assets pursuant to Rule 4-08(e)(3) of Regulation 
S-X.

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The 2025 Notes are subject to certain automatic customary releases with respect to the 2025 Notes Guarantors (other than 
Cardtronics plc, Cardtronics Holdings Limited, and CATM Holdings LLC), including the sale, disposition, or transfer of the 
common shares or substantially all of the assets of such 2025 Notes Guarantor, designation of such 2025 Notes Guarantor as 
unrestricted in accordance with the 2025 Notes Indenture, exercise of the legal defeasance option or the covenant defeasance 
option, liquidation, or dissolution of such 2025 Notes Guarantor. The 2025 Notes Guarantors, including Cardtronics plc, may not 
sell or otherwise dispose of all or substantially all of their properties or assets to, or consolidate with or merge into, another company 
if such a sale would cause a default under the 2025 Notes Indenture and certain other specified requirements under the 2025 Notes 
Indenture are not satisfied.

2018 Redemption 

On December 19, 2018, the Company used borrowings under its revolving credit facility to redeem the aggregate principal 
of its, then outstanding, $250.0 million 5.125% Senior Notes Due 2022. In connection with the early extinguishment of the 2022 
Notes, the Company recorded a $1.4 million pre-tax charge during the year ended December 31, 2018 to write off the associated 
unamortized deferred financing costs. This write-off is reflected in the Amortization of deferred financing costs and note discount 
line in the accompanying Consolidated Statement of Operations. Additionally, the Company recorded a $6.4 million pre-tax charge 
related to the premium paid at redemption, which is included in the Redemption costs for early extinguishment of debt line in the 
accompanying Consolidated Statements of Operations.

Debt Maturities

Aggregate maturities of the principal amounts of the Company’s long-term debt as of December 31, 2019, for each of the 

next five years, and thereafter is as follows (in thousands):

2020

2021

2022

2023

2024

Thereafter

Total

$

287,500

—

—

—

167,227

300,000

$

754,727

(12) Asset Retirement Obligations 

Asset retirement obligations (“ARO”) consist primarily of costs to deinstall the Company’s ATMs and, in some cases, restore 
the ATM sites to their original condition, which are estimated based on current market rates. In most cases, the Company is 
contractually required to perform this deinstallation of its owned ATMs and in some cases, site restoration work. For each group 
of  similar ATM  types,  the  Company  has  recognized  the  estimated  fair  value  of  the ARO  as  a  liability  in  the  accompanying 
Consolidated Balance Sheets and capitalized that cost as part of the cost basis of the related asset. The related assets are depreciated 
on a straight-line basis over the asset’s estimated useful life, which is the estimated average time period that an ATM is installed 
in a location before being deinstalled, and the related liabilities are accreted to their full value over the same period of time.

The changes in the Company’s ARO liability consisted of the following:

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Beginning balance asset retirement obligations

Additional obligations

Accretion expense

Change in estimates

Payments

Foreign currency translation adjustments

Ending balance asset retirement obligations

Less: current portion of asset retirement obligations

December 31,
2019

December 31,
2018

(In thousands)

$

61,223

$

3,721

1,540

—
(6,041)
752

61,195

5,701

69,757

9,914

1,861

462
(16,694)
(4,077)
61,223

6,810

54,413

Ending balance asset retirement obligations, excluding current portion

$

55,494

$

For additional information related to the Company’s AROs with respect to its fair value measurements, see Note 18. Fair 

Value Measurements.

(13) Other Liabilities 

The Company’s Other liabilities consisted of the following:  

Current portion of other long-term liabilities

Operating lease liabilities

Interest rate swap and cap contracts

Asset retirement obligations

Acquisition related contingent consideration

Deferred revenue

Other

Total current portion of other long-term liabilities

Noncurrent portion of other long-term liabilities

Acquisition related contingent consideration

Interest rate swap and cap contracts

Deferred revenue

Other

Total noncurrent portion of other long-term liabilities

December 31,
2019

December 31,
2018

(In thousands)

$

20,345

$

15,565

5,701

4,963

3,386

3,184

—

396

6,810

—

4,109

8,951

$

$

$

53,144

$

20,266

11,888

$

9,723

5,589

10,670

37,870

$

38,266

2,894

4,319

22,261

67,740

As of December 31, 2019 and 2018, the Acquisition-related contingent consideration line consisted of the estimated fair value 

of the contingent consideration associated with the Spark acquisition. For additional information see Note 1(v). Acquisitions.

(14) Shareholders’ Equity

Share Repurchases. On March 26, 2019, the Company announced that its Board had authorized a share repurchase program, 
enabling the repurchase of up to $50 million of its Class A ordinary shares through August 31, 2020. In addition, on November  
21, 2019, the Company announced that its Board had authorized the repurchase of an additional $50 million of its Class A ordinary 
shares through December 31, 2020. Share repurchases under the authorized plans could be effected on behalf of the Company 
through open market transactions, privately negotiated transactions, or otherwise, pursuant to SEC trading rules.

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From May through September 2019, the Company repurchased an accumulated total of 1,732,392 outstanding Class A 
ordinary shares at a weighted average price of $28.86 per share, for an aggregate purchase price of approximately $50 million, 
exhausting the March 2019 authorization. The Company did not utilize the second authorization to repurchase shares in the three 
months ended  December 31, 2019. The amounts presented for share repurchases on the Consolidated Statements of Shareholders' 
Equity include the applicable stamp taxes payable in the U.K. of $0.3 million.

Common  shares. The  Company  had  44,676,132  and  46,134,381  shares  outstanding  as  of  December 31,  2019  and  2018, 

respectively.

Additional paid-in capital. Included in the balance of Additional paid-in capital are amounts related to the Convertible Notes 
issued in November 2013 and the related equity instruments. These amounts include: (i) the estimated fair value of the embedded 
option of the Convertible Notes of $71.7 million at the time of issuance, (ii) the amount paid to purchase the associated convertible 
note hedges of $72.6 million, (iii) the amount received for selling associated warrants of $40.5 million, and (iv) $1.6 million in 
debt issuance costs allocated to the equity component of the convertible note. For additional information related to the Convertible 
Notes and the related equity instruments, see Note 11. Long-Term Debt.

Accumulated  other  comprehensive  loss,  net.  Accumulated  other  comprehensive  loss,  net,  is  a  separate  component  of 
Shareholders’ equity in the accompanying Consolidated Balance Sheets. The following table presents the changes in the balances 
of each component of Accumulated other comprehensive loss, net for the years ended December 31, 2019, 2018, and 2017:

Foreign
Currency
Translation
Adjustments

Unrealized
(Losses) Gains
on Interest
Rate Swap and
Foreign
Currency
Forward
Contracts

(In thousands)

Total

Total Accumulated other comprehensive loss, net as of December 31,
2016

$

Other comprehensive income (loss) before reclassification

Amounts reclassified from accumulated other comprehensive loss, net

Net current period other comprehensive income

(80,885) (5) $
56,511 (6)
—

56,511

(26,250) (1) $
(3,007) (2)
20,036 (2)
17,029

(107,135)
53,504

20,036

73,540

Total Accumulated other comprehensive loss, net as of December 31,
2017

$

(24,374) (5) $

(9,221) (1) $

(33,595)

Other comprehensive (loss) income before reclassification

Amounts reclassified from accumulated other comprehensive loss, net

Net current period other comprehensive (loss) income

Total Accumulated other comprehensive loss, net as of December 31,
2018

$

Other comprehensive income (loss) before reclassification

Amounts reclassified from Accumulated other comprehensive loss, net

Net current period other comprehensive income (loss)

Total Accumulated other comprehensive loss, net as of December 31,
2019

(41,938) (6)
—
(41,938)

4,725 (3)
3,931 (3)
8,656

(66,312) (5) $
7,627 (6)
(458) (7)
7,169

(565) (1) $

(20,311) (4)
2,132 (4)

(18,179)

(37,213)
3,931
(33,282)

(66,877)
(12,684)
1,674
(11,010)

$

(59,143) (5) $

(18,744) (1) $

(77,887)

(1)  Net of deferred income tax expense of  $14,273, $19,112, $16,317, and $9,269 as of December 31, 2019, 2018, 2017, and 2016 respectively.
(2)  Net of deferred income tax (benefit) expense of ($1,245) and $8,295 for Other comprehensive income (loss) before reclassification and 
Amounts  reclassified  from  Accumulated  other  comprehensive  loss,  net,  respectively,  for  the  year  ended  December 31,  2017.  See 
Note 16. Derivative Financial Instruments.

(3)  Net of deferred income tax expense of $1,525 and $1,270 for Other comprehensive (loss) income before reclassification and Amounts 
reclassified from Accumulated other comprehensive loss, net, respectively, for the year ended December 31, 2018. See Note 16. Derivative 
Financial Instruments.

(4)  Net of deferred income tax (benefit) expense of ($5,407) and $568 for Other comprehensive income (loss) before reclassification and 
Amounts reclassified from Accumulated other comprehensive loss, net, respectively, for the year ended December 31, 2019. See Note 16. 
Derivative Financial Instruments.

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(5)  Net of deferred income tax benefit of ($5,474), ($5,232), ($5,339), ($4,113) as of December 31, 2019, 2018, 2017, and 2016 respectively.
(6)  Net  of  deferred  income tax  (benefit) expense  of  ($242),  $107, and  ($1,226)  for the  years ended  December 31, 2019, 2018, and  2017, 

respectively.

(7)  The Company reclassified a gain of $0.5 million from Accumulated other comprehensive loss, net in 2019, upon liquidation of the Poland 

legal entity. 

The Company records unrealized gains and losses related to its designated interest rate swap, cap and foreign currency forward, 
net of estimated taxes, in the Accumulated other comprehensive loss, net line in the accompanying Consolidated Balance Sheets 
since it is more likely than not that the Company will be able to realize the benefits associated with its net deferred tax asset 
positions in the future. The amounts reclassified from Accumulated other comprehensive loss, net are recognized in the Cost of 
ATM operating revenues line in the accompanying Consolidated Statements of Operations.

The Company has elected the portfolio approach for the deferred tax asset of the unrealized gains and losses related to the 
designated interest rate swap, cap and foreign currency forward contracts in Accumulated other comprehensive loss, net within 
the accompanying Consolidated Balance Sheets. Under the portfolio approach, the disproportionate tax effect created when the 
valuation  allowance  was  appropriately  released  as  a  tax  benefit  into  continuing  operations  in  2010,  will  reverse  out  of  the 
Accumulated other comprehensive loss, net line in the accompanying Consolidated Balance Sheets and into continuing operations 
as a tax expense when the Company ceases to hold any designated interest rate swap, cap or forward  contracts.  As of December 31, 
2019, the disproportionate tax effect is $14.6 million.

The Company currently believes that the unremitted earnings of certain of its subsidiaries will be reinvested for an indefinite 
period of time. Accordingly, no deferred taxes have been provided for the differences between the Company’s book basis and 
underlying tax basis in these subsidiaries or on the foreign currency translation adjustment amounts.

(15) Employee Benefits

The Company sponsors defined contribution retirement plans for its employees, the principal plan being the 401(k) plan which 
is offered to its employees in the U.S. During 2019, the Company matched 100% of employee contributions in the 401(k) plan 
up  to  4%  of  the  employee’s  eligible  compensation.  Employees  immediately  vest  in  their  contributions  while  the  Company’s 
matching contributions vest at a rate of 20% per year. The Company also sponsors a similar retirement plan for its employees in 
other jurisdictions. The Company contributed $3.7 million to the defined contribution benefit plans for each of the years ended 
December 31, 2019, 2018, and 2017, respectively.

(16) Derivative Financial Instruments 

Risk Management Objectives of Using Derivatives - Interest Rate Risk

The Company is exposed to interest rate risk associated with its vault cash rental obligations and borrowings under its revolving 
credit facility. The Company uses varying notional amount interest rate swap contracts and interest rate cap agreements (“Interest 
Rate Derivatives”) to manage the interest rate risk associated with its vault cash rental obligations in the U.S., Canada, the U.K., 
and Australia. The Company also uses interest rate swap contracts to mitigate its exposure to floating interest rates on its anticipated 
revolving credit facility borrowings. 

The majority of the Company’s Interest Rate Derivatives serve to mitigate interest rate risk exposure by converting a portion 
of the Company’s monthly floating-rate vault cash rental payments to either monthly fixed-rate vault cash rental payments or to 
vault cash rental payments with a capped rate. Typically, the Company receives monthly floating-rate payments from its Interest 
Rate Derivative counterparties that correspond to, in all material respects, the monthly floating-rate payments required by the 
Company to its vault cash rental providers for the portion of the average outstanding vault cash balances that have been hedged. 
The floating-rate payments may or may not be capped or limited. In return, the Company pays its counterparties a monthly fixed-
rate amount based on the same notional amounts outstanding. By converting the vault cash rental and revolving credit facility 
obligations from floating-rate to a fixed or a capped rate, the impact of favorable and unfavorable changes in future interest rates 
on the monthly vault cash rental payments recognized in the Cost of ATM operating revenues line in the accompanying Consolidated 
Statement of Operations has been reduced.

During the year ended December 31, 2019, the Company entered into new forward-starting interest rate swap contracts to 
hedge its exposure to floating interest rates on its expected vault cash balances outstanding in the U.S. in future periods. These 
interest rate swap contracts begin January 1, 2020 with a $300 million aggregate notional amount that increases to $400 million on 
January 1, 2021 and will terminate on December 31, 2024. In addition, the Company entered into new forward-starting interest 
rate swap contracts to hedge its exposure to floating interest rates on its expected vault cash balances outstanding in Australia in 

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future periods. These interest rate swap contracts begin January 1, 2020 with a 40 million Australian Dollar aggregate notional 
amount and will terminate on December 31, 2021. During the year ended December 31, 2019, the Company also entered into new 
forward-starting interest rate swap contracts to hedge its exposure to floating interest rates on its Credit Agreement. These interest 
rate swaps have an aggregate notional amount of 100 million U.K. pounds sterling and that began January 4, 2021, terminating 
December 31, 2021.

Risk Management Objectives of Using Derivatives - Foreign Currency Exchange Rate Risk

The Company is also exposed to foreign currency exchange rate risk with respect to its operations outside the U.S. The 
Company has at times used foreign currency forward contracts to mitigate its foreign exchange rate risk associated with certain 
anticipated transactions. The Company regularly designates its foreign currency derivatives as cash flow hedges, however, the 
Company is not presently party to any foreign currency derivatives designated as cash flow hedges. The Company is party to 
certain foreign currency forwards that are not designated as hedges at December 31, 2019 as noted below.

None of the Company’s existing derivative contracts contain credit-risk-related contingent features.

Undesignated Foreign Currency Forwards

On October 14, 2019, the Company entered into new foreign currency forward contracts with an aggregate notional amount 
of $150 million and a fixed rate of 1.267 U.S. dollar to 1 U.K. pounds sterling. These forwards allow for settlement between 
November 2, 2020 and December 1, 2020. Although not designated as hedging instruments for accounting purposes, these forward 
contracts are associated with planned borrowings in U.K. pounds sterling and the anticipated conversion of U.K. pounds sterling 
to U.S. dollars to partially fund the repayment of the Company's 1.00% Convertible Notes and serve to mitigate currency fluctuation 
risk. 

Derivative Accounting Policy 

The Interest Rate Derivatives discussed above are used by the Company to hedge exposure to variability in expected future 
cash  flows  attributable  to  a  particular  risk;  therefore,  they  are  designated  and  qualify  as  cash  flow  hedging  instruments. The 
Company does not currently hold any interest rate derivative instruments not designated as cash flow hedges.

As discussed above, the Company generally utilizes fixed-for-floating Interest Rate Derivatives where the underlying pricing 
terms of the cash flow hedging instrument agree, in all material respects, with the pricing terms of the anticipated vault cash rental 
obligations or anticipated Credit Agreement borrowings. Therefore, the amount of ineffectiveness associated with the Interest Rate 
Derivatives has historically been immaterial. If the Company concludes 1) that the obligations that have been hedged are no longer 
probable or 2) that the underlying terms of the agreements have changed such that they do not sufficiently agree to the pricing 
terms of the Interest Rate Derivatives, the Interest Rate Derivative contracts would be deemed ineffective. The Company does not 
currently anticipate terminating or modifying terms of its existing derivative instruments prior to their expiration dates.

Accordingly, the Company recognizes its Interest Rate Derivative contracts as assets or liabilities in the accompanying 
Consolidated Balance Sheets at fair value and any changes in the fair values of the related Interest Rate Derivative contracts are 
reported in Accumulated other comprehensive loss, net within the accompanying Consolidated Balance Sheets. The unrealized 
gains  and  losses  related  to  these  interest  rate  swap  and  cap  contracts  have  been  reported  net  of  taxes  in Accumulated  other 
comprehensive  loss,  net  within  the  accompanying  Consolidated  Balance  Sheets.  For  additional  information  related  to  the 
Company’s interest rate swap and cap contracts and the associated fair value measurements, see Note 18. Fair Value Measurements.

In accordance with U.S. GAAP, the Company reports the gain or loss related to each highly effective cash flow hedging 
instrument, including any ineffectiveness, as a component of Accumulated other comprehensive loss, net within the accompanying 
Consolidated Balance Sheets and reclassifies the gain or loss into earnings within the Cost of ATM operating revenues, Interest 
expense, net, or Other income lines of the accompanying Consolidated Statements of Operations in the same period or periods 
during which the hedged transaction affects and has been forecasted in earnings. The classification of the gain or loss is determined 
based on the associated hedge designation.

Summary of Outstanding Interest Rate Derivatives

The  notional  amounts,  weighted  average  fixed  rates,  and  terms  associated  with  our  interest  rate  swap  contracts  and  cap 
agreement that are currently in place in the U.S., Canada, the U.K, and Australia (as of the date of the issuance of this 2019 Form 
10-K) are as follows:

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Outstanding Interest Rate Derivatives Associated with Vault Cash Rental Obligations

North America – Interest Rate Swap Contracts

Notional Amounts
U.S. $
(In millions)

Notional Amounts
CAD $

(In millions)

Weighted Average 
Fixed Rate

1.84%

1.61%

1.28%

1.11%
Weighted Average
Fixed Rate

1,300

1,000

800

400

Term 

January 1, 2020   –   December 31, 2020

January 1, 2021   –   December 31, 2021

January 1, 2022   –   December 31, 2022

January 1, 2023   –   December 31, 2024

Term 

125

2.46%

January 1, 2020   –   December 31, 2021

$

$

$

$

C$

North America – Interest Rate Cap Contracts

Notional Amounts
U.S. $

(In millions)

Cap Rate (1)

Term

$

200

3.25%

January 1, 2021   –   December 31, 2023

(1) Maximum amount of interest to be paid each year as per terms of cap contract. Cost of cap is amortized through vault cash rental 
expense over term of cap.

Europe & Africa – Interest Rate Swap Contracts

Notional Amounts
U.K. £

(In millions)

Weighted Average
Fixed Rate

Term 

£

500

0.94%

January 1, 2020   –   December 31, 2022

Australia & New Zealand – Interest Rate Swap Contracts

Notional Amounts
AUS $

(In millions)

Weighted Average
Fixed Rate

Term 

$

$

140

40

1.59%

0.71%

January 1, 2020   –   December 31, 2020

January 1, 2021   –   December 31, 2021

Outstanding Interest Rate Derivatives Associated with Revolving Credit Facility Borrowings

Notional Amounts     U.K. £

(In millions)

Weighted Average 
Fixed Rate 

Term 

£

£

50

100

0.95%

0.64%

January 1, 2020   –   December 31, 2020
January 4, 2021   –   December 31, 2021

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Summary of Outstanding Foreign Currency Derivatives

The notional amount, weighted average fixed rate, and terms associated with our foreign currency window forward contracts 

in place (as of the date of the issuance of this 2019 Form 10-K) are as follows:

Outstanding Undesignated Foreign Currency Derivatives 

Notional Amount       U.S. $

(In millions)

Weighted Average
Fixed Rate  U.S.
$/U.K. £

Settlement Dates

$

150

1.267

November 2, 2020   –   December 1, 2020

The following tables depict the effects of the use of the Company’s derivative contracts in the accompanying Consolidated 

Balance Sheets and Consolidated Statements of Operations.

Balance Sheet Data 

Asset (Liability) Derivative Instruments

Balance Sheet Location

Fair Value

Balance Sheet Location

Fair Value

December 31, 2019

December 31, 2018

(In thousands) 

(In thousands) 

Derivatives designated as
hedging instruments:

Interest rate swap and cap contracts

Prepaid expenses,

$

1,872 Prepaid expenses,

$

4,489

deferred costs, and
other current assets

deferred costs, and
other current assets

Interest rate swap and cap contracts

Prepaid expenses,

8,766 Prepaid expenses,

15,316

Interest rate swap and cap contracts

deferred costs, and
other noncurrent assets

Current portion of other
long-term liabilities

deferred costs, and
other noncurrent assets

(7,697) Current portion of other

(396)

long-term liabilities

Interest rate swap and cap contracts

Other long-term liabilities

(9,723) Other long-term liabilities

Total derivatives designated as
hedging instruments, net

Derivatives not designated as
hedging instruments:

Foreign currency forward contracts

Total derivative instruments, net

$ (6,782)

Current portion of other
long-term liabilities

(7,868)

$ (14,650)

(2,894)
$ 16,515

—

$

16,515

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During the year ended December 31, 2019, the Company recognized unrealized foreign exchange losses of $7.9 million on its 
undesignated foreign currency forward contracts.   

Statements of Operations Data

Derivatives in Cash Flow Hedging Relationship

Year Ended December 31,

Location of Loss Reclassified
from Accumulated other
comprehensive loss, net into
Income

Amount of (Loss) Gain 
Recognized in
Accumulated other 
comprehensive loss, net on
Derivative Instruments 
2018 (1)

2019

(In thousands)

Amount of Loss   
Reclassified from
Accumulated other 
comprehensive loss, net
into Income 

2019

2018

(In thousands)

Interest rate swap and cap contracts

$ (19,928) $

4,725

Cost of ATM operating
revenues

$

(1,935) $

(3,931)

Interest rate swap and cap contracts

(383)

— Interest expense, net

(197) $

—

Total

$ (20,311) $

4,725

$

(2,132) $

(3,931)

(1) The 2018 period includes a gain of $0.1 million related to foreign currency forward contracts.

As of December 31, 2019, the Company expects to reclassify $5.8 million of net derivative-related losses contained within 
the Accumulated comprehensive loss, net line in its accompanying Consolidated Balance Sheets into earnings during the next 
twelve months concurrent with the recording of the related vault cash rental expense amounts.

(17) Leases  

The Company leases facilities consisting of office and warehouse space as well as vehicles and office equipment. The 
Company's facility leases have various remaining terms extending up to approximately 12 years, some of which may include one 
or more options to extend the associated lease term by up to 5-10 years, and some may include options for the Company or the 
lessor to terminate the leases prior to the end of the lease term. The exercise of lease renewal options is at the Company's discretion. 
From time to time, the Company may sublease office or warehouse space. This sublease activity is currently not significant. The 
Company's vehicle and office equipment leases currently have remaining lease terms extending up to 3-5 years and these leases 
typically  have  original  terms  of  approximately  4-6  years.  The  Company  has  not  historically  extended  its  vehicle  and  office 
equipment leases beyond their original term. Similarly, the Company has not historically subleased these assets. 

In addition, certain ATM placement agreements are deemed to contain an operating lease of merchant space under the Lease 
Standard. These ATM placement agreements have remaining terms of less than 1 year to more than 5 years. These arrangements 
consist of semi-permanent or through-the-wall placements of company-owned ATMs at merchant or financial institution locations. 
These arrangements are deemed to contain a lease as our counterparty lacks the practical ability to substitute alternative space. 
The renewal provisions under ATM placement agreements vary. 

The Company's ATM placement agreements that are deemed to contain an operating lease generally require fixed and/or 
variable merchant commissions. The variable payments are based on the type and volume of transactions conducted on the ATMs 
at  each  respective  location.  In  addition,  the  merchant  commissions  may  also  change,  in  accordance  with  the  terms  of  these 
agreements, responsive to changes in interchange fees or interest rates. Certain Company facility leases require variable payments 
based on an index or based on external market rates. The Company's vehicle and office equipment leases do not generally include 
variable payments.

The Company recognizes the accounting impact of lease extension options when reasonably certain that a right to extend 
a lease will be exercised. The Company does not provide residual value guarantees within or in conjunction with any of its leases. 
As of December 31, 2019, all material leases of facilities, vehicles, office equipment, and merchant space had commenced. 

The Company is not currently party to any significant finance leases. As a result, the net assets recorded under finance 

leases and the associated liabilities are not material. 

See Note 2. New Accounting Pronouncements for the accounting impact of the Company's adoption of ASC 842-Leases on 

January 1, 2019.

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               Balance sheet information related to operating leases is as follows:

Classification

December 31, 2019

January 1, 2019
(Upon Adoption)

Assets

Operating lease assets

Operating lease assets

Total operating lease assets

Liabilities

Current

Operating lease liabilities

Current portion of other long-term liabilities

Noncurrent

Operating lease liabilities

Noncurrent operating lease liabilities

Total operating lease liabilities

$

$

$

$

(In thousands)

76,548

76,548

$

$

85,068

85,068

20,345

$

20,602

69,531

89,876

$

74,746

95,348

Operating lease costs during the twelve months ended December 31, 2019 were as follows:

Operating lease costs

Operating lease costs

Total operating lease cost

Classification

Cost of ATM operating revenues (1)
Selling, general, and administrative expenses (2)

Year Ended

December 31, 2019

(In thousands)

$

$

27,027

5,682

32,709

(1)  Includes the fixed and variable cost of facilities, vehicles, and equipment that are deemed direct operating lease costs. The variable lease cost associated with 
these leases was not significant. In addition, includes the fixed and variable cost associated with ATM placement agreements that are deemed to contain a 
lease. The variable cost associated with these placements was approximately $3.8 million in the twelve months ended December 31, 2019.

(2)  Includes the fixed and variable cost of facilities, vehicles, and equipment that are deemed general and administrative operating lease costs. The variable lease 

cost associated with these leases was not significant. 

The following table presents the weighted-average remaining term and weighted-average discount rate associated with 

the Company's operating leases.

Lease Term and Discount Rate

December 31, 2019

January 1, 2019
(Upon Adoption)

Weighted-average remaining lease term (years)
   Operating leases
Weighted-average discount rate
   Operating leases

Additional lease information is summarized below:
   Operating cash outflows resulting from payments of operating lease liabilities 
   New operating lease assets recognized during the period

6.9

7.1

3.47%

3.45%

Year Ended
December 31, 2019

(In thousands)

$
$

19,708
14,161

During  the  year  ended  December 31,  2019,  the  Company  paid  $19.7  million  to  satisfy  the  recognized  operating  lease 
obligations. The Company also recognized $14.2 million in new operating lease assets primarily consisting of equipment leases 
and ATM  placement  agreements  that  are  deemed  to  contain  an  operating  lease.  Comparative  prior  period  information  is  not 
presented above as the Company adopted the Lease Standard on January 1, 2019 using this effective date as the date of initial 
application.  

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The following table presents the December 31, 2019 undiscounted cash flows associated with the Company's recognized 

operating lease liabilities in the next five years and thereafter.

Maturity of Recognized Operating Lease Liabilities

2020
2021
2022
2023
2024
After 2024
Total lease payments
Less: Interest (2)
Present value of operating lease liabilities (3)

Operating 
Lease Payments(1)

(In thousands)

$

$

22,316
19,832
12,096
8,781
6,800
32,054
101,879
(12,003)
89,876

(1)  Operating  lease  payments  reflect  the  Company's  current  fixed  obligations  under  the  operating  lease  agreements. The  Company  has  identified  no 
extensions that are reasonably certain of being exercised and there are no significant lease agreements that have been signed and not yet commenced.

(2)  Calculated using the estimated incremental borrowing rate for each lease. 
(3) 

Includes current operating lease liabilities of approximately $20.3 million and noncurrent operating lease liabilities of approximately $69.5 million.

As of December 31, 2018, the future amounts due under our operating leases and ATM placement agreements under the 
previous lease standard were $152.2 million in the aggregate, which consisted of the following: $36.6 million in 2019; $29.8 
million in 2020; $25.0 million in 2021; $13.1 million in 2022; $8.5 million in 2023; and $39.2 million thereafter.

(18) Fair Value Measurements 

The  following  tables  provide  the  financial  assets  and  liabilities  carried  at  fair  value  measured  on  a  recurring  basis  as  of 
December 31, 2019 and 2018 using the fair value hierarchy prescribed by U.S. GAAP. The fair value hierarchy has three levels 
based on the reliability of the inputs used to determine fair value. Level 1 refers to fair values determined based on quoted prices 
in active markets for identical assets. Level 2 refers to fair values estimated using significant other observable inputs, and Level 
3 refers to fair values estimated using significant non-observable inputs. An asset or liability’s classification within the hierarchy 
is determined based on the lowest level input that is significant to the fair value measurement.

Assets

Assets associated with interest rate swap and cap contracts

$

10,638

$

— $

10,638

$

Fair Value Measurements at December 31, 2019

Total

Level 1

Level 2

Level 3

(In thousands)

(17,420) $

— $

(17,420) $

(7,868) $

— $

(7,868) $

(16,851) $

— $

— $

(16,851)

—

—

—

Liabilities 

Liabilities associated with interest rate swap and cap

contracts

Liabilities associated with foreign currency forward

contracts

Liabilities associated with acquisition related contingent

consideration

$

$

$

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Assets

Fair Value Measurements at December 31, 2018

Total

Level 1

Level 2

Level 3

(In thousands)

Assets associated with interest rate swap and cap contracts

$

19,805

$

— $

19,805

$

Liabilities

Liabilities associated with interest rate swap and cap

contracts

Liabilities associated with acquisition-related contingent

consideration

$

$

(3,290) $

— $

(3,290) $

(38,266) $

— $

— $

(38,266)

—

—

As of  December 31, 2018, liabilities associated with Level 2 interest rate swap contracts also includes an insignificant amount 

related to foreign currency forward contracts.

Below are descriptions of the Company’s valuation methodologies for assets and liabilities measured at fair value. The methods 
described below may produce a fair value calculation that may not be indicative of net realizable value or reflective of future fair 
values.  Furthermore,  while  the  Company  believes  its  valuation  methods  are  appropriate  and  consistent  with  other  market 
participants, the use of different methodologies or assumptions to determine the fair value of certain financial instruments could 
result in a different estimate of fair value at the reporting date.

Cash and cash equivalents, accounts and notes receivable, net of the allowance for doubtful accounts, prepaid expenses, 
deferred  costs  and  other  current  assets,  accounts  payable,  accrued  liabilities,  and  other  current  liabilities.  These  financial 
instruments are not carried at fair value, but are carried at amounts that approximate fair value due to their short-term nature and 
generally negligible credit risk.

Acquisition-related intangible assets. The estimated fair values of acquisition-related intangible assets are valued based on a 
discounted cash flow analysis using significant non-observable inputs (Level 3). Intangible assets subject to amortization are 
reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not 
be recoverable. An assessment of non-amortized intangible assets is performed on an annual basis or more frequently based on 
the occurrence of events that might indicate a potential impairment.

Acquisition-related contingent consideration. Liabilities from acquisition-related contingent consideration are estimated using  
market observable inputs and other significant non-observable inputs, as well as projections based on the Company’s best estimate 
of future operational results upon which the payment of these obligations are contingent. The contingent consideration payment 
amounts are based upon a formula and performance relative to certain agreed-upon earnings targets for  2019 and 2020 to be paid 
in 2020 and 2021, respectively. 

Subsequent to the Spark acquisition, the Company has utilized a Monte Carlo simulation to estimate the fair value and account 
for the interdependency between the 2019 and 2020 performance periods.  However, effective December 31, 2019, at the end first 
measurement period, the Company revised its methodology and used a Black-Scholes based model to estimate the fair value of 
the payments. Future changes to the estimated contingent liability either higher or lower may occur as the estimated internal 
projections and other significant non-observable inputs for the calculation become available and are updated as deemed necessary. 
These future changes could result in a material change in the estimated contingent liability. The estimates and significant non-
observable inputs may differ from actual results. 

As of December 31, 2019 and 2018, the estimated fair value of the Company’s acquisition-related contingent consideration 
liability was approximately $16.9 million and $38.3 million, respectively. We currently estimate that approximately $5.0 million
will be paid in the first quarter of 2020 with the remaining amount being paid in the first quarter of 2021. During the year ended 
December 31, 2019, the Company recognized mark-to-market gains of approximately $21.9 million to revise the estimated fair 
value of the contingent consideration liability. Separately, foreign exchange losses of approximately $0.5 million were recognized 
during the year ended December 31, 2019, to remeasure the South African Rand denominated liability reported in U.S. Dollars. 
Both the revision to the estimated fair value and the net foreign exchange losses are included in the Other (income) expense line 
in the Consolidated Statements of Operations. For additional information related to the Spark acquisition contingent consideration, 
see Note 1(v). Acquisitions.

Long-term debt. The carrying amount of the long-term debt balance related to borrowings under the Company’s revolving 
credit facility approximates fair value due to the fact that any outstanding borrowings are subject to short-term floating interest 

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rates. As of December 31, 2019, the fair value of our Convertible Notes and 2025 Notes totaled $305.7 million and $311.9 million, 
respectively, based on the quoted prices in markets that are not active inputs (Level 2) for these notes as of that date. For additional 
information related to long-term debt, see Note 11. Debt.

Additions to asset retirement obligations liability. The Company estimates the fair value of additions to its ARO liability using 
expected  discounted  future  cash  flows  at  the  Company’s  credit-adjusted  risk-free  interest  rate.  Liabilities  added  to ARO  are 
measured at fair value at the time of the asset installations using significant non-observable (Level 3) inputs. These liabilities are 
evaluated  periodically  based  on  estimated  current  fair  value. Amounts  added  to  the ARO  liability  during  the  years  ended 
December 31, 2019 and 2018 totaled $3.7 million and $9.9 million, respectively. 

Interest rate derivatives and foreign currency forward contracts. As of December 31, 2019, the recognized fair value of the 
Company’s Interest Rate Derivatives resulted in an asset of approximately $10.6 million and a liability of approximately $17.4 
million. The recognized fair value of the Company’s foreign currency forward contracts resulted in an liability of approximately 
$7.9 million. These financial instruments are carried at fair value and are valued using pricing models based on significant other 
observable inputs (Level 2), while taking into account the creditworthiness of the party that is in the liability position with respect 
to each trade. For additional information related to the valuation process of this asset or liability, see Note 16. Derivative Financial 
Instruments.

(19) Commitments and Contingencies 

Legal Matters

The Company is subject to various legal proceedings and claims arising in the ordinary course of its business. The Company 
has provided reserves where necessary for contingent liabilities, based on ASC 450, contingencies, when it has determined that a 
liability is probable and reasonably estimable. The Company’s management does not expect the outcome in any legal proceedings 
or claims, individually or collectively, to have a material adverse financial or operational impact on the Company. Additionally, 
the Company currently expenses all legal costs as they are incurred.

Operating Leases 

As of December 31, 2019, the Company was a party to numerous operating leases including leases of facilities, vehicles, and 
office equipment as well as ATM placement agreements that are deemed to contain an operating lease of merchant space under 
the applicable lease accounting guidance. The payment obligations and rental expense under the Company’s operating leases are 
presented in Note 17. Leases.

Other Commitments 

Asset retirement obligations. The Company’s ARO consist primarily of costs to deinstall the Company’s ATMs and to restore 
the ATM sites to their original condition. In most cases, the Company is contractually required to perform this deinstallation of 
its owned ATMs, and in some cases, the site restoration work. The Company had $61.2 million accrued for these liabilities as of 
December 31, 2019. For additional information, see Note 12. Asset Retirement Obligations.

Acquisition-related contingent consideration. As a result of the Spark acquisition, the Company accrued $16.9 million for the 
acquisition – related contingent consideration as of December 31, 2019. For additional information related to the Spark acquisition 
contingent consideration, see Note 1(v). Acquisitions.

Purchase commitments. During the normal course of business, the Company issues purchase orders for various products. As 
of December 31, 2019, the Company had open purchase commitments of $5.4 million for products to be delivered in 2020. Other 
material purchase commitments as of December 31, 2019 included $1.9 million in minimum service requirements for certain 
gateway and processing fees over the next seven years.

(20) Income Taxes

On December 22, 2017, House of Representatives 1 (“H.R. 1”), originally known as the Tax Cuts and Jobs Act (“U.S. Tax 
Reform”), was enacted and signed into legislation. Under U.S. GAAP, the effects of changes in tax rates and laws are recognized 
in the period in which the new legislation is enacted. As a result of this legislation, in the three months ended December 31, 2017, 
the Company provisionally recognized a one-time net tax benefit totaling $11.6 million. This amount included an estimated one-
time tax benefit of $19.4 million due to the re-measurement of the Company’s net deferred tax liabilities, primarily related to the 

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change in the U.S. federal corporate income tax rate from 35% to 21%. Partially offsetting this non-cash book tax benefit, the 
Company recognized an estimated one-time tax expense of $7.8 million on its accumulated undistributed foreign earnings pertaining 
to foreign operations under the U.S. business, which the Company will elect to pay over an eight-year period. In accordance with 
SEC Staff Accounting Bulletin No. 118 (SAB 118), the Company adjusted the provisional estimates during the three months ended 
September 30, 2018. The Company decreased its estimate of the one-time tax benefit by $1.2 million upon its completion of the 
earnings and profits calculations of its foreign subsidiaries.  Offsetting this benefit, the Company recognized a charge of $1.0 
million for deferred tax assets that will not be realized, determined after the release of IRS Notice 2018-68, clarifying deduction 
limitations for remunerations of covered persons. During the three months ended December 31, 2018, the Company additionally 
reduced its one-time tax benefit by $0.2 million and completed its accounting for the tax effects of the U.S. Tax Reform. 

As a result of the Redomicile Transaction completed on July 1, 2016, the location of incorporation of the parent company of 
the Cardtronics group was changed from Delaware to the U.K. As a Delaware company, the statutory corporate tax rate was 35%, 
and after the redomicile to the U.K., the Cardtronics parent company statutory tax rate was 19% for the Company’s calendar 
reporting year 2019, 19% for 2018, and 19.25% for 2017. For additional information related to the Redomicile Transaction, see 
Note 1. Basis of Presentation and Summary of Significant Accounting Policies - (a) Description of Business.

The Company’s income (loss) before income taxes consisted of the following:

U.S.

Non-U.S.

Total pre-tax book income (loss)

Year Ended
December 31,

2019

2018

2017

(In thousands)

$

$

38,254

26,533

64,787

$

$

(20,066) $
34,179

14,113

$

24,919
(179,562)
(154,643)

The Company’s income tax expense (benefit) based on income (loss) before income taxes consisted of the following:

Year Ended
December 31,

2019

2018

2017

(In thousands)

289

$

1,527

7,965

(1,462) $
1,365

12,292

9,781

$

12,195

$

(493)
1,657

5,842

7,006

7,636

$

1,349

$

732

$

$

$

2,715
(3,610)
6,741

1,816
(4,903)
(1,738)
10,457

$

874
(17,904)
(16,298)
(9,292)

Current

U.S. federal

U.S. state and local

Non-U.S.

Total current

Deferred

U.S. federal

U.S. state and local

Non-U.S.

Total deferred

Total income tax expense (benefit)

$

16,522

$

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Income tax expense (benefit) differs from amounts computed by applying the statutory tax rate to income before income taxes 

as follows:

Year Ended
December 31,

2019

2018

2017

(In thousands)

Income tax expense (benefit), at the U.K. statutory tax rate of 19%, 19%, and

19.25% for the years ended December 31, 2019, 2018, and 2017,
respectively.

$

12,309

$

2,681

$

Provision to return and deferred tax adjustments

U.S. state tax, net of federal benefit

Permanent adjustments

Tax rates in excess of (less than) statutory tax rates

Impact of Finance Structure

Nondeductible/(nontaxable) transaction costs

Goodwill impairment (non-deductible)

US Tax Reform (net impact)
Share-based Compensation

Capital Gains

Other

Subtotal

Change in valuation allowance

Total income tax expense (benefit)

157

3,095

606

1,143
(4,434)
(3,816)
1,941

764
2,223

—

499

14,487

2,035

1,017

637

738

2,247

354
(425)
—
(435)
2,107

851

48

9,820

637

$

16,522

$

10,457

$

(29,769)
(264)
2,181

1,411
(18,398)
(5,734)
6,743

41,510
(11,569)
(2,464)
—
(206)
(16,559)
7,267
(9,292)

The net income tax expense (benefit) is attributable to a combination of 1) tax benefits from the utilization of interest deductions 
disallowed in the prior year, 2) the additional tax expense related to share-based compensation, 3) the nontaxable gain recorded 
to revise the fair value of the acquisition related contingent consideration liability, 4) the goodwill impairment recognized and 5) 
the mix of earnings across jurisdictions.

The Company’s net deferred tax assets and liabilities, by segment, consisted of the following:

Year Ended December 31, 2019

North America

Europe &
Africa

Australia &
New Zealand

(In thousands)

Corporate

Total

Noncurrent deferred tax asset

Valuation allowance

Noncurrent deferred tax liability

Net noncurrent deferred tax (liability) asset

$

$

38,140

$

(5,970)

(78,211)

(46,041) $

16,466
(1,427)
(4,447)
10,592

$

$

11,400
(4,046)
(7,354)

$

1,730

$

—

—

— $

1,730

$

67,736
(11,443)
(90,012)
(33,719)

North America

Europe &
Africa

Australia &
New Zealand

Corporate

Total

Year Ended December 31, 2018

Noncurrent deferred tax asset
Valuation allowance
Noncurrent deferred tax liability
Net noncurrent deferred tax (liability) asset

$

$

$

31,248
(2,546)
(68,430)
(39,728) $

14,546
(1,442)
(7,745)
5,359

(In thousands)
14,389
$
(5,078)
(9,311)

$

$

— $

1,829
—
—
1,829

$

$

62,012
(9,066)
(85,486)
(32,540)

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The Company’s tax effects of temporary differences that give rise to significant portions of the deferred tax assets and deferred 

tax liabilities consisted of the following:

December 31,
2019

December 31,
2018

(In thousands)

Noncurrent deferred tax assets

Reserve for receivables

Accrued liabilities and inventory reserves

Net operating loss carryforward

Unrealized losses on interest rate swap contracts

Share-based compensation expense

Asset retirement obligations

Tangible and intangible assets

Deferred revenue

Other

Subtotal

Valuation allowance

Noncurrent deferred tax assets

Noncurrent deferred tax liabilities

Tangible and intangible assets

Asset retirement obligations

Unrealized gain on interest rate swap contracts

Other

Noncurrent deferred tax liabilities

Net deferred tax liability

$

625

$

3,231

31,555

1,338

3,044

1,101

18,491

4,294

4,057

67,736
(11,443)
56,293

$

(88,017) $
(29)
—
(1,966)
(90,012) $

699

5,887

21,733

25

2,609

2,481

19,729

2,262

6,587

62,012
(9,066)
52,946

(79,978)
(30)
(5,048)
(430)
(85,486)

(33,719) $

(32,540)

$

$

$

$

The Company assesses the need for any deferred tax asset valuation allowances at the end of each reporting period. The 
determination of whether a valuation allowance for deferred tax assets is needed is subject to considerable judgment and requires 
an evaluation of all available positive and negative evidence. Based on the assessment at December 31, 2019, and the weight of 
all evidence, the Company concluded that maintaining valuation allowances on deferred tax assets in Australia, Mexico, Canada, 
and other new markets is appropriate, as the Company currently believes that it is more likely than not that the related deferred 
tax assets will not be realized.

The deferred tax expenses and benefits associated with the Company’s net unrealized gains and losses on derivative instruments 
and foreign currency translation adjustments have been reflected within the Accumulated other comprehensive loss, net balance 
in the accompanying Consolidated Balance Sheets.

As of December 31, 2019, the Company had approximately $54.5 million in U.S. federal net operating loss carryforwards, 
of which $6.1 million will begin expiring in 2021, approximately $42.3 million in Canadian net operating loss carryforwards that 
will begin expiring in 2031, and approximately $9.3 million in net operating loss carryforwards in Mexico that are subject to 
expiration based on a 10 year loss carryforward limitation. The deferred tax benefits associated with such carryforwards in Canada 
and Mexico, to the extent they are not offset by deferred tax liabilities, have been fully reserved for through a valuation allowance. 

The Company currently believes that the unremitted earnings of certain of its subsidiaries will be indefinitely reinvested in 
the  corresponding  country  of  origin. Accordingly,  no  deferred  taxes  have  been  provided  for  on  the  differences  between  the 
Company’s book basis and underlying tax basis in those subsidiaries.

The Company files U.S., state, and foreign income tax returns in jurisdictions with varying statutes of limitations. With few 
exceptions, the Company is not subject to income tax examination by tax authorities for years before 2014. The Company has 

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recorded an uncertain tax benefit of $2.4 million, of which $1.5 million was for net operating losses generated in prior years with 
an associated valuation allowance, and $0.4 million was for a deferred tax asset for the related US federal tax benefit. A net amount 
of $0.5 million of this uncertain tax benefit was recorded to tax expense in 2019.

(21) Concentration Risk

Significant  supplier.  For  the  years  ended  December 31,  2019  and  2018,  the  Company  purchased ATM  and ATM-related 
equipment from one supplier that accounted for 77% and 64%, respectively, of the Company’s total ATM purchases for those 
years. 

Significant merchant customers. For the years ended December 31, 2019, 2018, and 2017, the Company derived approximately 
22%, 24% and 31%, respectively, of its total revenues from ATMs placed at the locations of its top five merchant customers, 
including revenues from bank branding and Allpoint at these locations. The Company’s top five merchant customers for the years 
ended December 31, 2019 and 2018 were, Co-operative Food (“Co-op Food”) in the U.K., CVS Caremark Corporation (“CVS”), 
Alimentation Couche-Tard Inc. (“Couche-Tard”) in the U.S. and Canada, and Speedway LLC (“Speedway”) and Walgreens Boots 
Alliance, Inc. (“Walgreens”) in the U.S. None of these merchant customers accounted for more than 6% of total revenue for the 
years  ended  December  31,  2019,  2018  or  2017. Accordingly,  a  significant  percentage  of  the  Company’s  future  revenues  and 
operating income will be dependent upon the successful continuation of its relationship with these merchants. 

(22) Segment Information

As of December 31, 2019, the Company’s operations consisted of its North America, Europe & Africa, and Australia & New 
Zealand segments. The Company’s ATM operations in the U.S., Canada, Mexico, and Puerto Rico are included in its North America 
segment. The North America segment also includes the Company’s transaction processing operations, which service its internal 
ATM operations, along with external customers. The Company’s operations in the U.K., Ireland, Germany, Spain, and South Africa 
are included in its Europe & Africa segment, along with i-design (the Company’s ATM advertising business based in the U.K.). 
The Company exited its operations in Poland at the end of 2018, that had previously been included in the Europe & Africa segment 
in 2018 and 2017. The Company’s Australia & New Zealand segment consists exclusively of its operations in Australia and New 
Zealand. The Corporate segment solely includes the Company’s corporate general and administrative expenses. While each of the 
reporting segments provides similar kiosk-based and/or ATM-related services, each segment is managed separately and requires 
different marketing and business strategies. Segment information presented for prior periods have been revised to reflect the 
changes in the Company’s segments.

Management uses Adjusted EBITDA, together with U.S. GAAP measures, to manage and measure the performance of its 
segments. Management believes Adjusted EBITDA is a useful measure to more effectively evaluate the performance of the business 
and compare its results of operations from period to period without regard to financing methods, capital structure, or non-recurring 
costs as defined by the Company. Adjusted EBITDA excludes depreciation and accretion, amortization of deferred financing costs 
and  note  discounts,  amortization  of  intangible  assets,  share-based  compensation  expense,  certain  other  income  and  expense 
amounts, acquisition related expenses, gains or losses on disposal and impairment of assets, certain non-operating expenses, (if 
applicable in a particular period), our obligation for the payment of income taxes, interest expense and other obligations such as 
capital expenditures, and includes an adjustment for noncontrolling interests. Depreciation and accretion expense and amortization 
of intangible assets are excluded from Adjusted EBITDA as these amounts can vary substantially from company to company 
within our industry depending upon accounting methods and book values of assets, capital structures, and the methods by which 
the assets were acquired. 

Adjusted EBITDA as defined by the Company is a non-GAAP financial measure provided as a complement to the financial 
results prepared in accordance with U.S. GAAP. It may not be defined in the same manner by all companies and therefore may 
not be comparable to other similarly titled measures of other companies. In evaluating the Company’s performance as measured 
by Adjusted EBITDA, management recognizes and considers the limitations of this measurement. Therefore, Adjusted EBITDA 
should not be considered in isolation or as a substitute for operating income, net income, cash flows from operating, investing, or 
financing activities, or other income or cash flow measures contained within our consolidated financial statements.

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The following table is a reconciliation of Net income (loss) attributable to controlling interests and available to common 

shareholders to EBITDA and Adjusted EBITDA:

Net income (loss)  attributable to controlling interests and available to common

shareholders

Adjustments:

Interest expense, net

Amortization of deferred financing costs and note discount

Redemption costs for early extinguishment of debt

Income tax expense (benefit)

Depreciation and accretion expense

Amortization of intangible assets

EBITDA

Add back:

Loss on disposal and impairment of assets (1)
Other (income) expense (2)
Noncontrolling interests (3)
Share-based compensation expense
Restructuring expenses (4)
Acquisition related expenses (5)

Year Ended
December 31,

2019

2018

2017

(In thousands)

$

48,274

$

3,676

$

(145,350)

26,604

13,447

—

16,522

130,676

49,261

35,429

14,887

6,408

10,457

126,199

52,911

$

284,784

$

249,967

$

11,653
(18,404)
58

20,962

8,928

—

17,873
(627)
38

15,660

6,586

3,191

35,036

12,574

—
(9,292)
122,036

57,866

72,870

227,796

3,524
(25)
14,395

11,136

18,917

Adjusted EBITDA

$

307,981

$

292,688

$

348,613

(1)  Loss of disposal and impairment of assets includes a goodwill impairment of $7.3 million related to the Company’s Canada segment as of December 31, 2019 
and goodwill and intangible asset impairments of $194.5 million related to the Company's Australia & New Zealand segment as of December 31, 2017.
(2) 
Includes the revaluation of the estimated acquisition related contingent consideration, foreign currency translation gains/losses and other non-operating costs.
(3)  Noncontrolling interest adjustment made such that Adjusted EBITDA includes only the Company’s ownership interest in the Adjusted EBITDA of one of 

its Mexican subsidiaries.

(4)  For the years ended December 31, 2019,  2018, and 2017, restructuring expenses include employee severance and other costs incurred in conjunction with 
the Company's corporate reorganization and cost reduction initiatives. For the year ended December 31, 2017, restructuring expenses also include amounts 
associated with the Company’s redomicile of its parent company to the U.K. that occurred on July 1, 2016.

(5)  Acquisition related expenses include costs incurred for professional and legal fees and certain other transition and integration-related costs. For the twelve 

months ended December 31, 2017, expenses also include employee severance and lease termination costs related to DCPayments acquisition integration.

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The  following  tables  reflect  certain  financial  information  for  each  of  the  Company’s  reporting  segments  for  the  periods 

presented: 

Year ended December 31, 2019 (1)

North
America

Europe &
Africa

Australia &
New Zealand

Corporate

Eliminations

Total

(In thousands)

Revenue from external customers

$

853,648

$

395,694

$

100,063

$

Intersegment revenues

Cost of revenues

Selling, general, and administrative

expenses

Restructuring expenses

Loss (gain) on disposal and
impairment of assets

9,866

577,302

69,250

1,226

626

245,362

42,569

3,828

—

71,281

9,101

—

—

—

1,528

56,554

3,874

9,449

2,359

(155)

—

Adjusted EBITDA

216,933

108,388

19,721

(37,131)

$ 1,349,405

—

884,979

177,474

8,928

11,653

307,981

(10,492)
(10,494)

—

—

—

70

Capital expenditures (2)

$

58,631

$

44,995

$

4,289

$

16,991

$

— $

124,906

Year ended December 31, 2018 (1)

North
America

Europe &
Africa

Australia &
New Zealand

Corporate

Eliminations

Total

(In thousands)

Revenue from external customers

$

820,252

$

407,584

$

117,407

$

— $

— $ 1,345,243

Intersegment revenues

Cost of revenues

Selling, general, and administrative

expenses

Redomicile-related expenses

Restructuring expenses

Acquisition related expenses

Loss on disposal and impairment of

assets

9,928

564,888

2,185

256,542

—

86,814

—

788

(12,113)
(11,249)

64,955

38,293

10,408

57,064

—

3,597

(329)

12,295

—

1,645

1,518

5,360

—

—

1,124

218

—

1,344

878

—

(230)
—

—

—

—

—

897,783

170,490

—

6,586

3,191

17,873

Adjusted EBITDA

200,335

114,934

20,185

(42,192)

(574)

292,688

Capital expenditures (2)

$

44,867

$

40,687

$

7,122

$

14,529

$

— $

107,205

120

 
 
 
 
 
 
Table of Contents

Year ended December 31, 2017 (1)

North
America

Europe &
Africa

Australia &
New Zealand

Corporate

Eliminations

Total

(In thousands)

Revenue from external customers

$

971,343

$

403,344

$

132,912

$

— $

— $ 1,507,599

Intersegment revenues

Cost of revenues

Selling, general, and administrative

expenses

Redomicile-related expenses

Restructuring expenses

Acquisition related expenses

Loss on disposal and impairment of

assets

9,042

658,153

1,488

253,587

—

96,474

71,603

37,992

9,244

—

3,668

2,210

49

2,942

2,261

—

—

3,132

—

1,146

55,398

733

3,744

11,314

10,432

1,299

216,017

48

(10,530)
(10,240)

—

—

—

—

—

—

999,120

174,237

782

10,354

18,917

227,796

Adjusted EBITDA

250,629

113,253

27,195

(42,150)

(314)

348,613

Capital expenditures (2)

$

61,742

$

61,651

$

6,310

$

14,437

$

— $

144,140

(1)  The segment information presented for the years ended December 31, 2018 and 2017 have been revised to ensure consistency with the 

current allocation of certain intercompany revenues and expenses for the year ended December 31, 2019.

(2)  Capital expenditures include payments made for plant, property, and equipment, exclusive license agreements, and site acquisition costs. 
Additionally, capital expenditures for one of the Company’s Mexican subsidiaries, included in the North America segment, are reflected 
gross of any noncontrolling interest amounts.

Identifiable Assets

North America

Europe & Africa

Australia & New Zealand

Corporate

Total

December 31,
2019

December 31,
2018

(In thousands) 

$

1,141,084

$

1,195,693

511,037

60,416

51,421

494,457

63,613

33,581

$

1,763,958

$

1,787,344

(23) Supplemental Guarantor Financial Information 

The 2025 Notes are fully and unconditionally and jointly and severally guaranteed on a senior unsecured basis by Cardtronics 
plc and certain of its subsidiaries and certain of its future subsidiaries, with the exception of Cardtronics plc’s immaterial subsidiaries 
and CFC Guarantors (as defined in the Credit Agreement). The guarantees of the 2025 Notes by any Guarantor are subject to 
automatic and customary releases upon: (i) the sale or disposition of all or substantially all of the assets of the Guarantor, (ii) the 
disposition of sufficient capital stock of the Guarantor so that it no longer qualifies under the Indenture as a restricted subsidiary 
of the Company, (iii) the designation of the Guarantor as an unrestricted subsidiary in accordance with the Indenture, (iv) the legal 
or covenant defeasance of the notes or the satisfaction and discharge of the Indenture, (v) the liquidation or dissolution of the 
Guarantor, or (vi) provided the Guarantor is not wholly-owned by the Company, its ceasing to guarantee other debt of the Company 
or another Guarantor. A Guarantor may not sell or otherwise dispose of all or substantially all of its properties or assets to, or 
consolidate  with  or  merge  into  another  company  (other  than  the  Company  or  another  Guarantor),  unless  no  default  under  the 
Indenture exists and either the successor to the Guarantor assumes its guarantee of the 2025 Notes or the disposition, consolidation, 
or merger complies with the “Asset Sales” covenant in the Indenture.

121

 
 
 
 
 
Table of Contents

The following information reflects the Condensed Consolidating Statements of Comprehensive (Loss) Income and Condensed 
Consolidated Statements of Cash Flows for the years ended December 31, 2019, 2018, and 2017 and the Condensed Consolidating 
Balance Sheets as of December 31, 2019 and 2018 for: (i) Cardtronics plc, the parent Guarantor of the 2025 Notes (“Parent”), (ii) 
Cardtronics Delaware and Cardtronics U.S.A. (“Issuers”), (iii) the 2025 Notes Guarantors (the “Guarantors”), and (iv) the 2025 
Notes Non-Guarantors.

Condensed Consolidating Statements of Comprehensive Income (Loss)

Parent

Issuers

Guarantors

Non-
Guarantors

Eliminations

Total

Year Ended December 31, 2019

(In thousands)

Revenues

$

— $

668,527

$

351,330

$

402,079

$

Operating costs and expenses

35,637

625,953

273,140

389,419

(72,531) $ 1,349,405
(72,831)
1,251,318

Loss on disposal and impairment of

assets

(Loss) income from operations

Interest expense (income), net,

including amortization of deferred
financing costs and note discount

Equity in earnings of subsidiaries

Other (income) expense

Income before income taxes

Income tax (benefit) expense

Net income 

Net loss attributable to noncontrolling

interests

Net income attributable to controlling
interests and available to common
shareholders

Other comprehensive loss attributable

to controlling interest

Comprehensive income attributable to

controlling interests

—

(35,637)

1,841

40,733

7,355

70,835

2,457

10,203

—

(77,107)

(30)

41,500

(6,765)

48,265

33,704
(30,928)
2,926

35,031

14,485

20,546

18,640
(79,021)
63,519

67,697

3,745

63,952

(12,536)
(1,655)
(7,699)
32,093

5,057

27,036

—

300

243

188,711
(77,120)
(111,534)
—
(111,534)

11,653

86,434

40,051

—
(18,404)
64,787

16,522

48,265

—

—

—

—

(9)

(9)

48,265

20,546

63,952

27,036

(111,525)

48,274

(11,010)

(9,554)

(13,804)

(12,833)

36,191

(11,010)

$

37,255

$

10,992

$

50,148

$

14,203

$

(75,334) $

37,264

122

 
 
 
Table of Contents

Parent

Issuers

Guarantors

Non-
Guarantors

Eliminations   

Total

Year Ended December 31, 2018

(In thousands)

Revenues

$

— $

631,089

$

361,995

$

419,629

$

Operating costs and expenses

30,539

610,739

271,360

411,724

(67,470) $ 1,345,243
(67,202)
1,257,160

Loss (gain) on disposal and
impairment of assets

(Loss) income from operations

Interest expense (income), net,

including amortization of deferred
financing costs and note discount

Redemption costs for early
extinguishment of debt

Equity in (earnings) loss of

subsidiaries

Other (income) expense

(Loss) income before income taxes

Income tax (benefit) expense

Net income

Net loss attributable to noncontrolling

interests

Net income attributable to controlling
interests and available to common
shareholders

Other comprehensive (loss) income
attributable to controlling interest

Comprehensive (loss) income

—

(30,539)

12,170

8,180

270

90,365

(9,219)
17,124

14,652
(14,920)

17,873

70,210

—

—

(28,360)

(40)

(2,139)

(5,795)

3,656

49,466

18,832

(18,163)

6,408

—

—

(77,725)
(3,694)
33,725

4,996

28,729

41,172

8,486

21,875

2,168

19,707

(370)
7,569

28,088

9,088

19,000

181

—

65,283
(12,948)
(67,436)
—
(67,436)

50,316

6,408

—
(627)
14,113

10,457

3,656

—

—

—

—

(20)

(20)

3,656

28,729

19,707

19,000

(67,416)

3,676

(33,285)

5,930

13,422

(1,720)

(17,632)

(33,285)

17,280

$

(85,048) $

(29,609)

attributable to controlling interests

$

(29,629) $

34,659

$

33,129

$

123

 
 
 
Table of Contents

Year Ended
December 31, 2017

Parent

Issuers

Guarantors

Non-
Guarantors

Eliminations

Total

(In thousands)

Revenues

$

— $

832,317

$

337,339

$

459,814

Operating costs and expenses

29,967

733,725

306,641

434,851

$ (121,871) $ 1,507,599
1,383,312

(121,872)

Loss on disposal and impairment of

assets

(Loss) income from operations

Interest expense (income), net,

including amortization of deferred
financing costs and note discount

Equity in loss (earnings) of

subsidiaries

Other (income) expense

(Loss) income before income tax

Income tax (benefit) expense

Net (loss) income

Net loss attributable to noncontrolling

interests

Net (loss) income attributable to

controlling interests and available to
common shareholders

Other comprehensive (loss) income
attributable to controlling interests

Comprehensive (loss) income

48

(30,015)

10,348

88,244

215,963
(185,265)

1,437

23,526

—

1

227,796
(103,509)

—

46,560

18,532

(17,480)

(2)

47,610

121,145

(130)

(151,030)

(5,679)

(145,351)

(13,185)
2,369

52,500

4,729

47,771

(79,224)
167,994
(292,567)
(12,347)
(280,220)

(24)
(13,659)
54,689

4,005

50,684

(28,712)
(153,050)
181,765

—

181,765

—

3,524
(154,643)
(9,292)
(145,351)

—

—

—

—

(1)

(1)

(145,351)

47,771

(280,220)

50,684

181,766

(145,350)

73,540

2,665

17,060

(29,532)

9,806

73,539

attributable to controlling interests

$

(71,811) $

50,436

$ (263,160) $

21,152

$

191,572

$

(71,811)

124

 
 
 
Table of Contents

Condensed Consolidating Balance Sheets

Parent

Issuers

Guarantors

Non-
Guarantors

Eliminations

Total

As of December 31, 2019

(In thousands)

Assets

Cash and cash equivalents

$

Restricted cash

Accounts and notes receivable, net

Other current assets

Total current assets

Property and equipment, net

Intangible assets, net

Goodwill

Operating lease assets

Investments in and advances to

subsidiaries

Intercompany receivable

Deferred tax asset, net

Prepaid expenses, deferred costs, and

other noncurrent assets

46

—

—

—

46

—

—

—

—

429,715

22,475

152

—

$

6,063

$

4,182

$

19,824

$

— $

54,207

50,423

36,075

146,768

265,543

37,320

445,046

33,833

258,038

159,142

—

16,140

18,732

2,734

41,788

58,399

63,014

162,907

8,847

17,007

26,640

56,448

119,919

137,335

13,591

144,639

33,868

—

—

—

—

—

—

—

—

282,032

913,238
(1,563)

49,915
(206,708)
14,570

(1,019,700)
(888,147)
—

30,115

87,354

95,795

95,257

308,521

461,277

113,925

752,592

76,548

—

—

13,159

Total assets

$

452,388

$ 1,372,553

$ 1,530,319

$

316,545

26,863

1,657

9,416

Liabilities and Shareholders' Equity

Current portion of other long-term

liabilities

Accounts payable and accrued

liabilities

Total current liabilities

Long-term debt

Intercompany payable

Asset retirement obligations

Noncurrent operating lease liabilities

Deferred tax liability, net

Other long-term liabilities

Total liabilities

Shareholders' equity

Total liabilities and shareholders'

equity

—

814

814

—

71,248

—

—

—

—

12,991

17,994

22,159

229,744

242,735

597,648

79,893

22,304

41,170

44,478

20,319

48,772

66,766

2,414

968,691

4,380

5,956

1,586

1,530

101,910

124,069

139,413
(231,707)
28,810

22,405

814

16,021

99,825

72,062

1,048,547

1,051,323

380,326

324,006

478,996

216,720

—

37,936
$(1,907,847) $ 1,763,958

—

—

—

—
(888,125)
—

—

—

—
(888,125)
(1,019,722)

53,144

381,240

434,384

739,475

—

55,494

69,531

46,878

37,870

1,383,632

380,326

$

452,388

$ 1,372,553

$ 1,530,319

$

316,545

$(1,907,847) $ 1,763,958

125

 
 
 
 
 
 
 
 
 
Total assets

$

383,378

$ 1,636,408

$

829,910

$

869,560

—

33,200

2,211

16,266

Table of Contents

Assets

Cash and cash equivalents

$

Restricted Cash

Accounts and notes receivable, net

Other current assets

Total current assets

Property and equipment, net

Intangible assets, net

Goodwill

Investments in and advances to

subsidiaries

Intercompany receivable

Deferred tax asset, net
Prepaid expenses, deferred costs, and

other noncurrent assets

Liabilities and Shareholders' Equity

Current portion of other long-term

liabilities

Accounts payable and accrued

liabilities

Total current liabilities

Long-term debt

Intercompany payable

Asset retirement obligations

Deferred tax liability, net

Other long-term liabilities

Total liabilities

Shareholders' equity

Total liabilities and shareholders'

equity

Parent

Issuers

Guarantors

Non-
Guarantors

Eliminations

Total

As of December 31, 2018

(In thousands)

90

—

—

—

90

—

—

—

375,535

7,411

342

$

14,961

$

8,966

$

15,923

$

— $

39,940

112,331

34,005

35,484

196,781

259,332

46,007

445,046

422,379

233,663

—

27,813

12,064

3,699

52,542

54,992

75,676

164,345

402,000

79,832
(1,688)

15,326

29,574

56,595

117,418

145,863

29,164

139,753

47,170

363,922

10,004

—

—

—

—

—

—

—

(1,247,084)
(684,828)
—

155,470

75,643

95,778

366,831

460,187

150,847

749,144

—

—

8,658

3,888

10,665

5,713

—

642

642

—

5,964

—

—

—

258,550

262,438

614,804

163,732

21,628

37,550

24,847

6,606

1,124,999

376,772

511,409

54,571

65,236
(5)
424,612

4,778

2,102

3,771

500,494

329,416

94,707

100,420

203,686

93,764

28,007

1,546

39,122

466,545

403,015

—

51,677
$(1,931,912) $ 1,787,344

—

—

—

—
(688,072)
—

—

—
(688,072)
(1,243,840)

20,266

408,470

428,736

818,485

—

54,413

41,198

67,740

1,410,572

376,772

$

383,378

$ 1,636,408

$

829,910

$

869,560

$(1,931,912) $ 1,787,344

126

 
 
 
 
 
 
Table of Contents

Condensed Consolidated Statement of Cash Flows

Net cash provided by operating

activities

Additions to property and equipment

Acquisitions, net of cash acquired

Net cash used in investing activities

Proceeds from borrowings under

revolving credit facility

Repayments of borrowings under

revolving credit facility

Intercompany financing

Tax payments related to share-based

compensation

Proceeds from exercises of stock

options

Debt issuance, modification, and

redemption costs

Repurchase of common shares

Net cash used in financing activities

Effect of exchange rate changes on

cash, cash equivalents, and
restricted cash

Net (decrease) increase in cash, cash
equivalents, and restricted cash

Cash, cash equivalents, and restricted

cash as of beginning of period

Cash, cash equivalents, and restricted

cash as of end of period

Parent

Issuers

Guarantors

Non-
Guarantors

Eliminations

Total

Year Ended December 31, 2019

$

54,255

$

—

—

—

—

—

—

(In thousands)

$

44,833
(74,589)
(9,100)
(83,689)

$

325
(17,334)
—
(17,334)

105,246
(32,983)
—
(32,983)

424,900

39,673

191,753

(454,900)
2,919

(36,999)
(3,416)

(260,140)
497

(4,050)

3

—

(50,252)

(54,299)

—

—

(1,085)
—
(28,166)

—

—

—

—

—

—

—
(742)

—
(67,890)

—

—

1,294

1,209

(44)

(67,022)

(16,457)

5,582

90

127,292

36,779

31,249

$

— $

—

—

—

—

—

—

—

—

—

—

—

—

—

—

204,659
(124,906)
(9,100)
(134,006)

656,326

(752,039)
—

(4,050)

3

(1,085)
(50,252)
(151,097)

2,503

(77,941)

195,410

$

46

$

60,270

$

20,322

$

36,831

$

— $

117,469

127

 
 
 
Table of Contents

Net cash provided by operating

activities

Additions to property and equipment

Acquisitions, net of cash acquired

Net cash used in investing activities

Proceeds from borrowings under

revolving credit facility

Repayments of borrowings under

revolving credit facility

Redemption of long-term notes

Intercompany financing

Tax payments related to share-based

compensation

Proceeds from exercise of stock options
Debt issuance, modification, and
redemption costs

Net cash (used in) provided by

financing activities

Effect of exchange rate changes on cash,
cash equivalents, and restricted cash

Net increase (decrease) in cash, cash
equivalents, and restricted cash

Cash, cash equivalents, and restricted

cash as of beginning of period

Cash, cash equivalents, and restricted

cash as of end of period

Parent

Issuers

Guarantors

Non-
Guarantors

Eliminations

Total

Year Ended December 31, 2018

(In thousands)

5,578

—

—

—

—

—

—

—

233,860
(58,106)
(1,150)
(59,256)

74,375
(14,389)
—
(14,389)

20,389
(34,710)
—
(34,710)

440,000

47,208

395,555

(461,701)
(250,000)
197,910

(73,806)
—
(14,108)

(209,641)
—
(183,802)

(5,591)

14

—

—

—

(8,430)

—

—

—

—

—

—

(5,577)

(82,221)

(40,706)

2,112

—

1

89

—

(2,227)

(1,635)

92,383

17,053

(13,844)

34,909

19,726

45,093

— $

—

—

—

—

—

—

—

—

—

—

—

—

—

—

334,202
(107,205)
(1,150)
(108,355)

882,763

(745,148)
(250,000)
—

(5,591)
14

(8,430)

(126,392)

(3,862)

95,593

99,817

$

90

$

127,292

$

36,779

$

31,249

$

— $

195,410

128

 
 
 
Table of Contents

Net cash provided by (used in)

operating activities

Additions to property and equipment

Acquisitions, net of cash acquired

Net cash used in investing activities

Proceeds from borrowings under

revolving credit facility

Repayments of borrowings under

revolving credit facility

Proceeds from borrowings of long-term

debt

Debt issuance costs

Intercompany financing

Tax payments related to share-based

compensation

Proceeds from exercise of stock options

Net cash (used in) provided by

financing activities

Effect of exchange rate changes on cash

Net (decrease) increase in cash and

cash equivalents

Cash and cash equivalents as of

beginning of period

Cash and cash equivalents as of end of

period

Year Ended
December 31, 2017

Parent

Issuers

Guarantors

Non-
Guarantors

Eliminations

Total

(In thousands)

$

8,388

$

—

—

—

—

—

—

—

—

$

205,400
(72,395)
(346)
(72,741)

(8,039) $
(15,785)
(464,777)
(480,562)

24,838
(55,960)
(19,479)
(75,439)

$

— $

230,587

—

—

—

(144,140)

(484,602)

(628,742)

852,600

104,137

124,952

— 1,081,689

(789,600)

(79,144)

(107,417)

300,000
(5,704)
(482,606)

—

—

—

—

477,100

5,506

(8,504)

104

(8,400)

—

(12)

—

—

—

—

—

—

(125,310)
—

502,093

980

23,041
(179)

7,349

14,472

(27,739)

101

27,560

5,254

72,832

—

—

—

—

—

—

—

—

—

—

(976,161)

300,000

(5,704)

—

(8,504)

104

391,424

801

(5,930)

105,747

$

89

$

34,909

$

19,726

$

45,093

$

— $

99,817

129

 
 
 
Table of Contents

(24) Supplemental Selected Quarterly Financial Information (Unaudited)

The Company’s financial information by quarter is summarized below for the periods indicated:

Quarter Ended

March 31

June 30

September 30

December 31

Total

(In thousands, excluding per share amounts)

2019

Total revenues

Net income

Net income attributable to controlling interests

and available to common shareholders

$

318,270

$

340,821

$

351,507

$

338,807

$ 1,349,405

4,317

4,319

10,467

20,867

12,614

48,265

10,471

20,864

12,620

48,274

Basic net income per common share

Diluted net income per common share

2018

Total revenues

Net (loss) income
Net (loss) income attributable to controlling

interests and available to common
shareholders

Basic net (loss) income per common share

Diluted net (loss) income per common share

$

$

$

$

$

0.09

0.09

$

$

0.23

0.22

$

$

0.46

0.46

$

$

0.28

0.28

$

$

1.06

1.05

336,184

$

340,987

$

340,175

$

(2,785)

3,772

8,779

327,897
(6,110)

$ 1,345,243

3,656

(2,768)

3,767

8,781

(6,104)

3,676

(0.06) $

(0.06) $

0.08

0.08

$

$

0.19

0.19

$

$

(0.13) $
(0.13) $

0.08

0.08

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 
DISCLOSURE

There have been no changes in or disagreements on any matters of accounting principles or financial statement disclosure 

between the Company and its independent registered public accountants.

ITEM 9A. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

As required by Rule 13a-15(b) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), the Company 
have evaluated, under the supervision and with the participation of its management, including its principal executive officer and 
principal financial officer, the effectiveness of the design and operation of its disclosure controls and procedures (as defined in 
Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of the end of the period covered by this Annual Report on Form 10-
K (this “2019 Form 10-K”). The Company’s disclosure controls and procedures are designed to provide reasonable assurance that 
information  required  to  be  disclosed  by  the  Company  in  reports  that  it  files  under  the  Exchange Act  is  accumulated  and 
communicated to its management, including its principal executive officer and principal financial officer, as appropriate, to allow 
timely decisions regarding required disclosure and is recorded, processed, summarized, and reported within the time periods 
specified in the rules and forms of the SEC. Based upon that evaluation, the Company’s principal executive officer and principal 
financial officer concluded that its disclosure controls and procedures were effective as of December 31, 2019 at the reasonable 
assurance level.

Changes in Internal Controls over Financial Reporting

As previously disclosed, during the third quarter of 2019, the Company implemented a cloud based Enterprise Resource 
Planning  (“ERP”)  system  and  other  associated  financial  consolidation  and  reporting  systems.  In  connection  with  this 
implementation, the Company has updated the processes that comprise the Company's internal control over financial reporting, 
as necessary, to accommodate related changes in the Company's systems and business processes. To date, this implementation has 

130

 
 
 
 
 
 
 
 
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not had, and the Company does not believe this implementation will have in the future, an adverse effect on the Company's internal 
control over financial reporting. Except as disclosed above, there were no other material changes in the Company's internal control 
over financial reporting (as such term is defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) that occurred during the three 
months ended December 31, 2019, that have materially affected, or are reasonably likely to materially affect, the Company's 
internal control over financial reporting.

Management’s Annual Report on Internal Control over Financial Reporting

The Company’s management is responsible for establishing and maintaining adequate internal control over financial reporting 
(as defined in Rules 13a-15(f) under the Exchange Act). The Company’s internal control over financial reporting is a process 
designed by management, under the supervision and with the participation of its principal executive officer and principal financial 
officer, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated financial 
statements in accordance with U.S. GAAP. The Company’s internal control over financial reporting includes those policies and 
procedures that: (i) relate to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of its assets, (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of 
consolidated financial statements in accordance with U.S. GAAP, and that its receipts and expenditures are being made only in 
accordance with authorizations of its management and directors, and (iii) provide reasonable assurance regarding prevention or 
timely detection of unauthorized acquisition, use, or disposition of its assets that could have a material effect on its consolidated 
financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

The scope of management’s assessment of the effectiveness of the Company’s internal control over financial reporting as of 

December 31, 2019 includes its consolidated subsidiaries.  

The Company’s management, under the supervision and with the participation of its principal executive officer and principal 
financial officer, assessed the effectiveness of its internal control over financial reporting as of December 31, 2019 based on the 
framework  in  Internal  Control  -  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway  Commission  (COSO).  Based  on  the  Company’s  evaluation  under  the  framework  in  Internal  Control  -  Integrated 
Framework  (2013),  its  management  concluded  that  its  internal  control  over  financial  reporting  was  effective  as  of 
December 31, 2019.

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Attestation Report of the Independent Registered Public Accounting Firm

The  Company’s  internal  control  over  financial  reporting  as  of  December 31, 2019  has  been  audited  by  KPMG  LLP,  an 
independent registered public accounting firm that audited the Company’s consolidated financial statements included in this 2019 
Form 10-K, as stated in the attestation report which is included in Item 8. Financial Statements and Supplementary Data, Reports 
of Independent Registered Public Accounting Firm.

ITEM 9B. OTHER INFORMATION

None.

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ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Code of Ethics

PART III

The Company has adopted a Code of Ethics applicable to its principal executive officer, principal financial officer, principal 
accounting officer, and persons performing similar functions. A copy of the Code of Ethics is available on the Company’s website 
at http://www.cardtronics.com, and you may also request a copy of the Code of Ethics at no cost, by writing or telephoning at the 
following: Cardtronics plc, Attention: General Counsel, 2050 West Sam Houston Parkway South, Suite 1300,  Houston, Texas 
77042, (832) 308-4000. The Company intends to disclose any amendments to or waivers of the Code of Ethics on behalf of its 
Chief Executive Officer, Chief Financial Officer, Chief Accounting Officer, and persons performing similar functions on its website 
at http://www.cardtronics.com promptly following the date of any such amendment or waiver.

Pursuant to General Instruction G of Form 10-K, the Company incorporates by reference into this Item 10 the remaining 
information required by this Item 10 from the information to be disclosed in its definitive proxy statement for its 2020 Annual 
Meeting of Shareholders.

ITEM 11. EXECUTIVE COMPENSATION

Pursuant to General Instruction G of Form 10-K, the Company incorporates by reference into this Item 11 the information to 

be disclosed in its definitive proxy statement for its 2020 Annual Meeting of Shareholders.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 
STOCKHOLDER MATTERS

Pursuant to General Instruction G of Form 10-K, the Company incorporates by reference into this Item 12 the information to 

be disclosed in its definitive proxy statement for its 2020 Annual Meeting of Shareholders.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

Pursuant to General Instruction G of Form 10-K, the Company incorporates by reference into this Item 13 the information to 

be disclosed in its definitive proxy statement for its 2020 Annual Meeting of Shareholders.

ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES

Pursuant to General Instruction G of Form 10-K, the Company incorporates by reference into this Item 14 the information to 

be disclosed in its definitive proxy statement for its 2020 Annual Meeting of Shareholders.

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ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

1. Consolidated Financial Statements

PART IV

Reports of Independent Registered Public Accounting Firm
Consolidated Balance Sheets as of December 31, 2019 and 2018
Consolidated Statements of Operations for the Year Ended December 31, 2019, 2018, and 2017 

Consolidated Statements of Comprehensive Income (Loss) for the Year Ended December 31, 2019, 2018, and 2017
Consolidated Statements of Shareholders’ Equity for the Year Ended December 31, 2019, 2018, and 2017
Consolidated Statements of Cash Flows for the Year Ended December 31, 2019, 2018, and 2017
Notes to Consolidated Financial Statements 

Page
71
74
75

76
77
78
79

2. Financial Statement Schedules

All schedules are omitted because they are either not applicable or required information is reported in the consolidated financial 
statements or notes thereto.

3. Index to Exhibits

The exhibits required to be filed pursuant to the requirements of Item 601 of Regulation S-K are reflected in the Index to Exhibits 
accompanying this 2019 Form 10-K.

ITEM 16. FORM 10-K SUMMARY

None.

Index to Exhibits

Exhibit Number  
2.1

Description
  Agreement and Plan of Merger, dated April 27, 2016, by and among Cardtronics, Inc., Cardtronics Group 
Limited, CATM Merger Sub LLC and CATM Holdings LLC (incorporated herein by reference to Annex A 
of the Registration Statement on Form S-4, filed by Cardtronics plc on April 27, 2016, File No. 333-210955).

3.1

4.1

4.2

4.3

4.4

4.5

  Articles of Association of Cardtronics plc (incorporated herein by reference to Exhibit 3.1 of the Current 
Report on Form 8-K, filed by Cardtronics plc on July 1, 2016, File No. 001-37820).

  Indenture, dated as of April 4, 2017, by and among Cardtronics, Inc., Cardtronics USA, Inc., the subsidiary 
guarantors named therein and Wells Fargo Bank, National Association, as trustee, relating to Cardtronics, 
Inc.’s and Cardtronics USA, Inc.’s 5.5% Senior Notes due 2025 (incorporated herein by reference to Exhibit 
4.1 of the Current Report on Form 8-K, filed by Cardtronics, PLC on April 5, 2017, File No. 001-37820).
  First Supplemental Indenture, dated as of April 28, 2017, by and among Cardtronics, Inc. Cardtronics USA 
Inc., Cardtronics plc, the subsidiary guarantors names therein and Wells Fargo Bank, National Association, 
as  trustee,  relating  to  Cardtronics,  Inc.’s  and  Cardtronics  USA,  Inc.’s  5.5%  Senior  Notes  due 
2025 (incorporated  herein  by  reference  to  Exhibit  4.2  of  the  Annual  Report  on  Form  10-K,  filed  by 
Cardtronics, Inc. on February 28, 2018).
  Form of 5.5% Senior Note due 2025 (incorporated herein by reference to Exhibit 4.2 (included in Exhibit 
4.1) of the Current Report on Form 8-K, filed by Cardtronics, PLC on April 5, 2017, File No. 001-37820).

  Indenture, dated as of November 25, 2013, by and among Cardtronics, Inc. and Wells Fargo Bank, National 
Association, as trustee, relating to Cardtronics, Inc.’s 1.00% Convertible Senior Notes due 2020 (incorporated 
herein by reference to Exhibit 4.1 of the Current Report on Form 8-K, filed by Cardtronics, Inc. on November 
26, 2013, File No. 001-33864).

  First Supplemental Indenture, dated as of July 1, 2016, by and among Cardtronics, Inc., Cardtronics plc and 
Wells Fargo Bank, National Association, as trustee, relating to Cardtronics, Inc.’s 1.00% Convertible Senior 
Notes due 2020 (incorporated herein by reference to Exhibit 4.1 of the Current Report on Form 8-K, filed 
by Cardtronics plc on July 1, 2016, File No. 001-37820).

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Exhibit Number  
4.6

Description
  Form of 1.00% Convertible Senior Notes due 2020 (incorporated herein by reference to Exhibit A of Exhibit 
4.1 of the Current Report on Form 8-K, filed by Cardtronics, Inc. on November 26, 2013, File No. 001-33864).

4.7

4.8*

10.1

10.2

10.3

10.4

10.5

10.6

10.7

10.8

10.9

10.10

10.11

10.12

10.13

10.14

  Form of Class A ordinary share certificate for Cardtronics plc (incorporated herein by reference to Exhibit 
4.3 of the Current Report on Form 8-K, filed by Cardtronics plc. on July 1, 2016, File No. 001-37820).

Description of Securities Registered Pursuant to Section 12 of the Securities Exchange Act of 1934
  Second Amended and Restated Credit Agreement, dated as of November 19, 2018, by and among Cardtronics 
plc, the other Obligors party thereto, JPMorgan Chase Bank, N.A., as Administrative Agent, J.P. Morgan 
Europe Limited, as Alternative Currency Agent, Bank of America, N.A., Barclays Bank plc and Wells Fargo 
Bank,  N.A.  as  co-Syndication Agents and  Capital  One,  N.A.  and  Compass  Bank,  as  co-Documentation 
Agents, and the lenders party thereto.(incorporated herein by reference to Exhibit 10.1 of the Current Report 
on Form 8-K, filed by Cardtronics plc on November 19, 2018, File No. 001-37820).

First Amendment to Second Amended and Restated Credit Agreement, dated September 19, 2019, by and 
among Cardtronics plc, the other Obligors party thereto, JPMorgan Chase Bank, N.A., as administrative 
agent  (incorporated  herein  by  reference  to  Exhibit  10.1  of  the  Current  Report  on  Form  8-K,  filed  by 
Cardtronics plc on September 20, 2019, File No. 001-37820).
  Amended  and  Restated  Base  Bond  Hedge  Confirmation,  dated  as  of  October  26,  2016,  by  and  among 
Cardtronics plc, Cardtronics, Inc. and Bank of America, N.A. (incorporated herein by reference to Exhibit 
10.1 of the Current Report on Form 8-K, filed by Cardtronics plc on November 1, 2016, File No. 001-37820). 
  Amended  and  Restated  Base  Bond  Hedge  Confirmation,  dated  as  of  October  26,  2016,  by  and  among 
Cardtronics  plc,  Cardtronics,  Inc.  and  JPMorgan  Chase  Bank,  National  Association,  London  Branch 
(incorporated herein by reference to Exhibit 10.2 of the Current Report on Form 8-K, filed by Cardtronics 
plc on November 1, 2016, File No. 001-37820). 
  Amended  and  Restated  Base  Bond  Hedge  Confirmation,  dated  as  of  October  26,  2016,  by  and  among 
Cardtronics  plc,  Cardtronics,  Inc.  and  Wells  Fargo  Bank,  National Association  (incorporated  herein  by 
reference to Exhibit 10.3 of the Current Report on Form 8-K, filed by Cardtronics plc on November 1, 2016, 
File No. 001-37820). 
  Amended and Restated Base Warrant Confirmation, dated as of October 26, 2016, by and among Cardtronics 
plc, Cardtronics, Inc. and Bank of America, N.A. (incorporated herein by reference to Exhibit 10.4 of the 
Current Report on Form 8-K, filed by Cardtronics plc on November 1, 2016, File No. 001-37820). 
  Amended and Restated Base Warrant Confirmation, dated as of October 26, 2016, by and among Cardtronics 
plc, Cardtronics, Inc. and JPMorgan Chase Bank, National Association, London Branch (incorporated herein 
by reference to Exhibit 10.5 of the Current Report on Form 8-K, filed by Cardtronics plc on November 1, 
2016, File No. 001-37820). 
  Amended and Restated Base Warrant Confirmation, dated as of October 26, 2016, by and among Cardtronics 
plc, Cardtronics, Inc. and Wells Fargo Bank, National Association (incorporated herein by reference to Exhibit 
10.6 of the Current Report on Form 8-K, filed by Cardtronics plc on November 1, 2016, File No. 001-37820). 
  Amended and Restated Additional Bond Hedge Confirmation, dated as of October 26, 2016, by and among 
Cardtronics plc, Cardtronics, Inc. and Bank of America, N.A. (incorporated herein by reference to Exhibit 
10.7 of the Current Report on Form 8-K, filed by Cardtronics plc. on November 1, 2016, File No. 001-37820). 
  Amended and Restated Additional Bond Hedge Confirmation, dated as of October 26, 2016, by and among 
Cardtronics  plc,  Cardtronics,  Inc.  and  JPMorgan  Chase  Bank,  National  Association,  London  Branch 
(incorporated herein by reference to Exhibit 10.8 of the Current Report on Form 8-K, filed by Cardtronics 
plc on October 26, 2016, File No. 001-37820). 
  Amended and Restated Additional Bond Hedge Confirmation, dated as of October 26, 2016, by and among 
Cardtronics  plc,  Cardtronics,  Inc.  and  Wells  Fargo  Bank,  National Association  (incorporated  herein  by 
reference to Exhibit 10.9 of the Current Report on Form 8-K, filed by Cardtronics plc on November 1, 2016, 
File No. 001-37820). 
  Amended  and  Restated Additional Warrant Confirmation,  dated  as  of  October  26,  2016,  by  and  among 
Cardtronics plc, Cardtronics, Inc. and Bank of America, N.A. (incorporated herein by reference to Exhibit 
10.10 of the Current Report on Form 8-K, filed by Cardtronics plc on November 1, 2016, File No. 001-37820). 
  Amended  and  Restated Additional Warrant Confirmation,  dated  as  of  October  26,  2016,  by  and  among 
Cardtronics  plc,  Cardtronics,  Inc.  and  JPMorgan  Chase  Bank,  National  Association,  London  Branch 
(incorporated herein by reference to Exhibit 10.11 of the Current Report on Form 8-K, filed by Cardtronics 
plc on November 1, 2016, File No. 001-37820). 
  Amended  and  Restated Additional Warrant  Confirmation,  dated  as  of  October  26,  2016,  by  and  among 
Cardtronics  plc,  Cardtronics,  Inc.  and  Wells  Fargo  Bank,  National Association  (incorporated  herein  by 
reference to Exhibit 10.12 of the Current Report on Form 8-K, filed by Cardtronics plc on November 1, 
2016, File No. 001-37820). 

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Exhibit Number  
10.15†

10.16†

10.17†

10.18†

10.19†

10.20†

10.21†

10.22†

10.23†

10.24†

10.25†

10.26†

10.27†

10.28†*

10.29†

10.30†

10.31†

10.32†

Description
  Form of Deed of Indemnity of Cardtronics plc, entered into by each director of Cardtronics plc and each of 
the following officers: Steven A. Rathgaber, Edward H. West, E. Brad Conrad, Jerry Garcia, Dilshad Kasmani, 
Todd Ruden, Jonathan Simpson-Dent and Roger Craig (incorporated herein by reference to Exhibit 10.21 
of the Annual Report on Form 10-K, filed by Cardtronics, Inc. on February 28, 2017, File No. 001-33864).
  Form of Indemnification Agreement of Cardtronics, Inc., entered into by each director of Cardtronics plc 
and each of the following officers: Steven A. Rathgaber, Edward H. West, E. Brad Conrad, Jerry Garcia and 
David Dove (incorporated herein by reference to Exhibit 10.7 of the Current Report on Form 8-K, filed by 
Cardtronics plc on July 1, 2016, File No. 001-37820).

  2001 Stock Incentive Plan of Cardtronics Group, Inc., dated effective as of June 4, 2001 (incorporated herein 
by reference to Exhibit 10.21 of the Registration Statement on Form S-4, filed by Cardtronics, Inc. on January 
20, 2006, File No. 333-131199).

  Amendment No. 1 to the 2001 Stock Incentive Plan of Cardtronics Group, Inc., dated effective as of January 
30, 2004 (incorporated herein by reference to Exhibit 10.22 of the Registration Statement on Form S-4, filed 
by Cardtronics, Inc. on January 20, 2006, File No. 333-131199).

  Amendment No. 2 to the 2001 Stock Incentive Plan of Cardtronics Group, Inc., dated effective as of June 
23, 2004 (incorporated herein by reference to Exhibit 10.23 of the Registration Statement on Form S-4, filed 
by Cardtronics, Inc. on January 20, 2006, File No. 333-131199).

  Amendment No. 3 to the 2001 Stock Incentive Plan of Cardtronics Group, Inc. dated effective as of May 9, 
2006 (incorporated herein by reference to Exhibit 10.38 of Post-effective Amendment No. 1 to the Registration 
Statement on Form S-1, filed by Cardtronics, Inc. on December 10, 2007, File No. 333-145929).

  Amendment No. 4 to the 2001 Stock Incentive Plan of Cardtronics Group, Inc. dated effective as of August 
22,  2007  (incorporated  herein  by  reference  to  Exhibit  10.39  of  Post-effective Amendment No.  1  to  the 
Registration Statement on Form S-1, filed by Cardtronics, Inc. on December 10, 2007, File No. 333-145929).

  Amendment No. 5 to the 2001 Stock Incentive Plan of Cardtronics Group, Inc. dated effective as of November 
26,  2007  (incorporated  herein  by  reference  to  Exhibit  10.40  of  Post-effective Amendment No.  1  to  the 
Registration Statement on Form S-1, filed by Cardtronics, Inc. on December 10, 2007, File No. 333-145929).

  Third Amended and Restated 2007 Stock Incentive Plan (as assumed and adopted by Cardtronics plc, effective 
July 1, 2016) (incorporated herein by reference to Exhibit 10.3 of the Current Report on Form 8-K, filed by 
Cardtronics plc on July 1, 2016, File No. 001-37820).

  Form of Restricted Stock Unit Agreement (Time-Based) pursuant to the Third Amended and Restated 2007 
Stock Incentive Plan (incorporated herein by reference to Exhibit 10.4 of the Current Report on Form 8-K, 
filed by Cardtronics plc on July 1, 2016, File No. 001-37820).

  Form of Restricted Stock Unit Agreement (Performance-Based) pursuant to the Third Amended and Restated 
2007 Stock Incentive Plan (incorporated herein by reference to Exhibit 10.5 of the Current Report on Form 
8-K, filed by Cardtronics plc on July 1, 2016, File No. 001-37820).

  Form  of  Non-Employee  Director  Restricted  Stock  Unit Agreement pursuant  to  the  Third Amended and 
Restated 2007 Stock Incentive Plan (incorporated herein by reference to Exhibit 10.6 of Current Report on 
Form 8-K, filed by Cardtronics plc on July 1, 2016, File No. 001-37820).

Form of Equity Restricted Stock Unit Agreement (Performance Based) pursuant to the Third Amended and 
Restated 2007 Stock Incentive Plan (incorporated herein by reference to Exhibit 10.5 of the Current Report 
on Form 8-K, filed by Cardtronics plc on July 1, 2016, File No. 001-37820).

  Fourth Amended and Restated 2007 Stock Incentive Plan (adopted by Cardtronics plc on January 18, 2019 
and incorporated herein by reference to Exhibit 10.35 of the Annual Report on Form 10-K, filed by Cardtronics 
plc on February 28, 2019).

Form of Stock Option Award Agreement pursuant to the Fourth Amended and Restated 2007 Stock Incentive 
Plan  (incorporated  herein  by  reference  to  Exhibit  10.2  of  the  Quarterly  Report  on  Form  10-Q,  filed  by 
Cardtronics plc on May 2, 2019, File No. 001-37820).

Form of Restricted Stock Unit Agreement (Time-Based) pursuant to the Fourth Amended and Restated 2007 
Stock Incentive Plan (incorporated herein by reference to Exhibit 10.3 of the Quarterly Report on Form 10-
Q, filed by Cardtronics plc on May 2, 2019, File No. 001-37820

Form of Restricted Stock Unit Agreement (Performance-Based) pursuant to the Fourth Amended and Restated 
2007 Stock Incentive Plan (incorporated herein by reference to Exhibit 10.4 of the Quarterly Report on Form 
10-Q, filed by Cardtronics plc on May 2, 2019, File No. 001-37820).
Form of Restricted Stock Unit Agreement (Market-Based) pursuant to the Fourth Amended and Restated 
2007 Stock Incentive Plan (incorporated herein by reference to Exhibit 10.5 of the Quarterly Report on Form 
10-Q, filed by Cardtronics plc on May 2, 2019, File No. 001-37820).

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Exhibit Number  

Description
Form of Restricted Stock Unit Agreement (Special) pursuant to the Third Amended and Restated 2007 Stock 
Incentive Plan (incorporated herein by reference to Exhibit 10.6 of the Quarterly Report on Form 10-Q, filed 
by Cardtronics plc on May 2, 2019, File No. 001-37820).

10.33†

10.34†

10.35
10.36

10.37†*

10.38†

10.39†

10.40†

10.41†

10.42†

10.43†

10.44†

10.45†

10.46†

10.47†*

10.48†

10.49†*

10.50†

10.51†

10.52†*

10.53†*

Form of Non-Employee Director Restricted Stock Unit Agreement pursuant to the Fourth Amended and 
Restated 2007 Stock Incentive Plan (incorporated herein by reference to Exhibit 10.7 of Quarterly Report 
on Form 10-Q, filed by Cardtronics plc on May 2, 2019, File No. 001-37820).

Form of Restricted Stock Unit Agreement (Performance-Based) pursuant to the Fourth Amended and Restated 
2007 Stock Incentive Plan (incorporated herein by reference to Exhibit 10.1 of the Quarterly Report on Form 
10-Q, filed by Cardtronics plc on August 1, 2019, File No. 001-37820).
  Deed of Assumption, dated July 1, 2016, executed by Cardtronics plc (incorporated herein by reference to 
Exhibit 10.2 of the Current Report on Form 8-K, filed by Cardtronics plc on July 1, 2016, File No. 001-37820).

  Form Annual Executive Cash Incentive Plan (incorporated herein by reference to Exhibit) 10.60 of the Annual 
Report on Form 10-K, filed by Cardtronics plc on February 28, 2019).

  Cardtronics, Inc. 2013 Long Term Incentive Plan, dated March 29, 2013 (incorporated herein by reference 
to Exhibit 10.1 of the Current Report on Form 8-K, filed by Cardtronics, Inc. on April 4, 2013, File No. 
001-33864).
  Cardtronics, Inc. 2014 Long Term Incentive Plan, dated March 27, 2014 (incorporated herein by reference 
to Exhibit 99.3 of the Current Report on Form 8-K, filed by Cardtronics, Inc. on April 2, 2014, File No. 
001-33864). 
  Cardtronics, Inc. 2015 Long Term Incentive Plan, dated March 24, 2015 (incorporated herein by reference 
to Exhibit 10.3 of the Quarterly Report on Form 10-Q, filed by Cardtronics, Inc. on April 30, 2015, File No. 
001-33864).
  Cardtronics, Inc. 2016 Long Term Incentive Plan (incorporated herein by reference to Exhibit 10.3 of the 
Quarterly Report on Form 10-Q, filed by Cardtronics, Inc. on April 28, 2016 File No. 001-33864).
  Cardtronics, Inc. 2016 Annual Bonus Pool Allocation Plan (incorporated by reference to Exhibit 10.1 of the 
Quarterly Report on Form 10-Q, filed by Cardtronics, Inc. on April 28, 2016, File No. 001-33864).

  Amended and Restated Employment Agreement by and between Cardtronics plc and Edward H. West, dated 
as of December 6, 2017 (incorporated herein by reference to Exhibit 10.01 of the Current Report on Form 
8-K, filed by Cardtronics, Inc. on December 11, 2017, File No. 001-33864).

  Employment Agreement by and between Cardtronics plc and Gary W. Ferrera, dated effective as of November 
28, 2017 (incorporated herein by reference to Exhibit 10.51 of the Annual Report on Form 10-K, filed by 
Cardtronics plc on February 28, 2018).

Amendment to Employment agreement, dated July 31, 2019, by and between Cardtronics plc and Gary W.
Ferrera (incorporated herein by reference to Exhibit 10.1 to Current Report on Form 8-K filed by
Cardtronics plc on August 1, 2019, File No. 001-37820).
  Employment Agreement by and between Cardtronics USA, Inc. and Paul Gullo, dated effective as of May 
14, 2018 (incorporated herein by reference to Exhibit 10.1 of the Quarterly Report on Form 10-Q, filed by 
Cardtronics plc on August 2, 2018).

Amendment to Employment agreement, dated October 31, 2019, by and between Cardtronics plc and Paul 
Gullo.

  Employment agreement by and between Cardtronics USA, Inc. and Dan Antilley, dated effective as of October 
9, 2018 (incorporated herein by reference to Exhibit 10.1 of the Quarterly Report on Form 10-Q, filed by 
Cardtronics plc on November 1, 2018).

Amendment to Employment agreement, dated February 13th 2020, by and between Cardtronics plc and Dan 
Antilley.

  Employment agreement by and between Cardtronics USA, Inc. and Brian Bailey, dated effective as of October 
10, 2018 (incorporated herein by reference to Exhibit 10.2 of the Quarterly Report on Form 10-Q, filed by 
Cardtronics plc on November 1, 2018).

  Employment agreement by and between Cardtronics USA, Inc. and Stuart Mackinnon, dated effective as of 
October 9, 2018 (incorporated herein by reference to Exhibit 10.3 of the Quarterly Report on Form 10-Q, 
filed by Cardtronics plc on November 1, 2018).

Amendment to Employment agreement, dated February 13th, 2020, by and between Cardtronics plc and 
Stuart Mackinnon.
  Employment agreement by and between Cardtronics USA, Inc. and J. Brad Nolan, dated October 9, 2018.
(incorporated herein by reference to Exhibit 10.58 of the Annual Report on Form 10-K, filed by
Cardtronics plc on February 28, 2019).

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Exhibit Number  
10.54†*

Description
  Employment agreement by and between Cardtronics USA, Inc. and Geri R. House, dated October 9, 2018.
(incorporated herein by reference to Exhibit 10.59 of the Annual Report on Form 10-K, filed by Cardtronics 
plc on February 28, 2019).

10.55†*

  Employment agreement by and between Cardtronics USA, Inc. and Aimie Killeen dated February 24, 2019.
(incorporated herein by reference to Exhibit 10.60 of the Annual Report on Form 10-K, filed by Cardtronics 
plc on February 28, 2019).

10.56*

10.57

10.58*

21.1*

23.1*

31.1*

31.2*

32.1*

  Employment Agreement by and between Cardtronics UK Limited and Marc Terry, dated as of August 21, 
2019.

Employment agreement by and between Cardtronics USA, Inc. and Paul Wilmore dated March 22, 2019 
(incorporated herein by reference to Exhibit 10.1 to Quarterly Report on Form 10-Q filed by Cardtronics plc 
on May 2, 2019, File No. 001-37820).

Employment agreement by and between Cardtronics USA, Inc. and Carter Hunt, dated effective as of January 
16, 2020.
  Subsidiaries of Cardtronics plc.

  Consent of Independent Registered Public Accounting Firm KPMG LLP.

  Certification of the Chief Executive Officer of Cardtronics plc pursuant to Section 302 of the Sarbanes-
Oxley Act of 2002.

  Certification of the Chief Financial Officer of Cardtronics plc pursuant to Section 302 of the Sarbanes-Oxley 
Act of 2002.

  Certification of the Chief Executive Officer and Chief Financial Officer of Cardtronics plc pursuant to Section 
906 of the Sarbanes-Oxley Act of 2002.

101.INS*

  XBRL Instance Document

101.SCH*

  XBRL Taxonomy Extension Schema Document

101.CAL*

  XBRL Taxonomy Extension Calculation Linkbase Document

101.LAB*

  XBRL Taxonomy Extension Label Linkbase Document

101.PRE*

  XBRL Taxonomy Extension Presentation Linkbase Document

101.DEF*

  XBRL Taxonomy Extension Definition Linkbase Document

*  Filed herewith.

†  Management contract or compensatory plan or arrangement.

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SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 
this report to be signed on its behalf by the undersigned, thereunto duly authorized, in the City of Houston, State of Texas, on 
March 2, 2020.

Cardtronics plc

/s/ Edward H. West
Edward H. West
Chief Executive Officer and Director
(Principal Executive Officer)

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on behalf of the registrant in the capacities indicated on March 2, 2020.

Signature

/s/ Edward H. West
Edward H. West

/s/ Gary W. Ferrera
Gary W. Ferrera

/s/ Paul A. Gullo
Paul A. Gullo

/s/ Mark Rossi
Mark Rossi

/s/ Juli Spottiswood
Juli Spottiswood

/s/ Jorge M. Diaz
Jorge M. Diaz

/s/ G. Patrick Phillips
G. Patrick Phillips

/s/ Julie Gardner
Julie Gardner

/s/ Warren Jenson
Warren Jenson

/s/Douglas Braunstein
Douglas Braunstein

Title

Chief Executive Officer and Director

(Principal Executive Officer)

Chief Financial Officer

(Principal Financial Officer)

Chief Accounting Officer

(Principal Accounting Officer)

Chairman of the Board of Directors

Director

Director

Director

Director

Director

Director

139