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Cars.com Inc.

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FY2021 Annual Report · Cars.com Inc.
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2021 ANNUAL REPORT

300 South Riverside Plaza  

Suite 1000

Chicago, Illinois 60606

©2022 Cars.com, LLC™. All rights reserved.

2021 AT A GLANCE
Digital Solutions Strategy Driving Growth

Double-Digit Growth in Revenue and Adjusted EBITDA 
Revenue momentum continued throughout the year, as we increased value to our 
customers.

Continued Dealer Growth Driven by Record Value Delivery 
We reached 19,179 dealer customers by the end of 2021, coupled with a historically-low 
cancellation rate.

Acquisitions of CreditIQ and Accu-Trade Group 
Value-accretive acquisitions further accelerated our platform strategy. 

ESG Program Focused on ACTION 
Powered by CARS Action, we continued to drive Environmental, Social and Governance 
priorities throughout the Company.

Our Fellow Shareholders, 

2021 was a year of incredible achievement for CARS. We delivered robust growth across our operating 
and financial metrics and we are positioned for continued strong, sustainable growth. Our continued 
innovation of industry-leading solutions, empowers our dealer and OEM partners to engage with high-
quality connections to in-market shoppers providing a better experience for both buyers and sellers. 

Our robust product innovation is best demonstrated through FUEL, our targeted video advertising 
solution that continues to be one of our fastest-growing products, more than doubling adoption and 
revenue growth for the year. At year-end, Dealer Inspire website customers reached nearly 5,300, and 
we launched the first websites under our FordDirect program. The rapid product schedule was facilitated 
by the launch of our new cloud-based platform that shortens the period from innovation to roll-out. This 
coupled with our automotive expertise prepares us for the road ahead. 

We also made investments to advance our platform strategy with the acquisitions of CreditIQ and, more 
recently, Accu-Trade. These acquisitions add a critical set of capabilities to our suite of digital solutions 
and a seamless end-to-end experience for buyers and sellers. All this remarkable work resulted in 
profitable growth and strong cash generation for the year, enabling us to invest in the business to drive 
future growth and innovation, while continuing to deliver additional value to all our stakeholders.

Strengthening Our Platform For Sustainable Growth

We have consistently delivered value to our dealer and OEM customers thanks to our high-intent organic 
audience, number-one brand, and industry-leading solutions. In a supply constrained environment 
attributable to chip shortages, our solutions helped dealers efficiently market their specific on-the-lot 
inventory to consumers looking for an exact match. Combined with our ability to consistently generate 
quality organic traffic through our original editorial content and category expertise, we support 
consumers and enable our customers to efficiently connect, facilitating the car buying process. 

The additions of CreditIQ and Accu-Trade are decisive steps toward strengthening our platform’s end 
to-end transactional capabilities, while expanding CARS’ addressable market into the multi-billion-dollar 
auto finance and digital vehicle acquisition segments. With our audience generating nearly 600 million 
annual visits to Cars.com and an incremental 952 million visits across our Dealer Inspire websites in 
2021, our wide consumer and dealer network will drive substantial cross-selling opportunities and create 
substantial value as we deploy additional solutions that will delight dealers and consumers alike.

Executing CARS Action to Drive Environmental, Social and Governance Priorities

Under our CARS Action initiative, the overarching program for all our ESG work, we have continued 
to execute on driving progress across our ESG priorities. We launched our CARS Carbon Cashback 
Campaign, which creates an environmentally friendly monetary incentive for our employees to purchase 
electric vehicles from our local dealer customers. As the EV future takes hold, we are also doubling down 
on our leadership in this area with plans to increase our EV-focused editorial content by over 20% in 
2022.

We are also proud of our efforts to develop a workforce that is reflective of our addressable market 
resulting in diversity across our company. Our workforce includes 45% identifying as having gender 
diversity and 25% as having a diverse racial and ethnic background. Diversity, Equity, and Inclusion (DE&I) 
is a key aspect of our business strategy and culture. As with our other critical goals, we hold our senior 
leaders accountable by formally tying executive compensation to our DE&I goals. 

Within our industry, we continue to support education, technology and financial investments to critical 
partners such as the National Association of Minority Auto Dealers, Women in Automotive, Chicago 
Scholars and Girls Who Code, aligning our charitable giving program with our overall ESG mission. We 
are committed to increasing representation and mentorship through these types of partnerships, which in 
turn have helped us develop a diverse pipeline of talent across the CARS organization. 

We continue to have a stellar and diversified board. During 2021, we appointed independent director 
Jenell Ross, an accomplished industry veteran and the country’s only second-generation African 
American female dealer owner and operator.

2021 Financial Performance

Our focused execution enabled us to deliver impressive financial results for the year. We delivered total 
revenue of $623.7 million, representing double-digit growth over the prior year, along with Adjusted 
EBITDA of $189.2 million, or 30% of revenue. ARPD grew 16% for the year as dealers continue to adopt 
our innovative technologies, and retention rates remain at record highs as we ended the year with 19,179 
dealer customers. 

This robust performance led to solid cash generation, with free cash flow totaling $118.8 million. During 
the year, we utilized our financial flexibility to invest in both organic and inorganic strategic growth 
opportunities while paying down $120.0 million of debt. Looking ahead into 2022, we will continue to 
invest in the business as we integrate our recent acquisitions, build new revenue streams, and position 
CARS for accelerated, sustainable growth. 

In closing, we are incredibly pleased with the progress we achieved in 2021 in building innovative 
solutions to advance both our CARS platform and the larger automotive industry. We would like to thank 
all our employees for their commitment to driving our business forward every day, as well as you – our 
shareholders – for supporting us along our journey. We look forward to driving further growth and 
creating sustainable long-term value for all our stakeholders in 2022 and beyond.

T. Alex Vetter 
Chief Executive Officer

Scott E. Forbes 
Chairman of the Board

UNITED STATES  
SECURITIES AND EXCHANGE COMMISSION  
Washington, D.C. 20549  

FORM 10-K  

(Mark One)  
☒  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the fiscal year ended December 31, 2021 
OR  
☐  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

FOR THE TRANSITION PERIOD FROM                      TO                      

Commission File Number 001-37869 

Cars.com Inc. 
(Exact name of Registrant as specified in its Charter) 

Delaware 
(State or other jurisdiction of 
incorporation or organization) 
300 S. Riverside Plaza, Suite 1000 
Chicago, IL 
(Address of principal executive offices) 

81-3693660 
(I.R.S. Employer 
Identification No.) 

60606 
(Zip Code) 

Registrant’s telephone number, including area code: (312) 601-5000  

Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Common Stock, Par Value $0.01 Per Share 

Trading 
Symbol 
CARS 

Name of each exchange on which registered 
The New York Stock Exchange 

Securities registered pursuant to Section 12(g) of the Act: None 

Indicate by check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☐ No ☒ 
Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act. Yes ☐ No ☒  
Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 
1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such 
filing requirements for the past 90 days. Yes  ☒ No ☐  
Indicate by check mark whether the Registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 
of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the Registrant was required to submit such 
files). Yes ☒ No ☐  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an 
emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth 
company” in Rule 12b-2 of the Exchange Act. 

  

Non-accelerated filer 

Large accelerated filer 

 ☒ 
 ☐  
Emerging growth company   ☐ 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any 
new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐ 
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal 
control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that 
prepared or issued its audit report. ☒ 

   Smaller reporting company 

   Accelerated filer 

 ☐ 
 ☐ 
 

  

Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☒ 
At June 30, 2021, the last business day of the Registrant’s most recently completed second fiscal quarter, the aggregate market value of common stock 
held by non-affiliates was $988,254,120 based on the closing sale price of common stock on such date of $14.33 per share on the New York Stock 
Exchange.  
The number of shares of Registrant’s Common Stock outstanding as of February 18, 2022 was 69,170,349.  

DOCUMENTS INCORPORATED BY REFERENCE 
Portions of the Registrant’s Definitive Proxy Statement relating to the Annual Meeting of Stockholders, scheduled to be held on or about June 8, 2022, 
are incorporated by reference into Part III of this Report. 

 
 
  
  
 
 
 
 
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
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 Table of Contents 

PART I 

Item 1.  Business 
Item 1A.  Risk Factors 
Item 1B.  Unresolved Staff Comments 
Properties 
Item 2. 
Item 3.  Legal Proceedings 
Item 4.  Mine Safety Disclosures 

PART II 

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities 
Selected Financial Data 

Item 6. 
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations 
Item 7A.  Quantitative and Qualitative Disclosures About Market Risk 
Item 8. 
Item 9.  Changes in and Disagreements With Accountants on Accounting and Financial Disclosure 
Item 9A.  Controls and Procedures 
Item 9B.  Other Information 
Item 9C.  Disclosure Regarding Foreign Jurisdictions that Prevent Inspections. 

Financial Statements and Supplementary Data 

PART III 

Item 10.  Directors, Executive Officers and Corporate Governance 
Item 11.  Executive Compensation 
Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 
Item 13.  Certain Relationships and Related Transactions, and Director Independence 
Item 14.  Principal Accounting Fees and Services 

PART IV 

Item 15.  Exhibits, Financial Statement Schedules 
Item 16.  Form 10-K Summary 

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PART I 

Note  About  Forward-Looking  Statements.  This  report  contains  “forward-looking  statements”  within  the  meaning  of  the  federal 
securities  laws.  All  statements  other  than  statements  of  historical  facts  are  forward-looking  statements.  Forward-looking  statements 
include information concerning the impact of the COVID-19 pandemic on our industry, our customers and our results of operations, our 
business strategies, strategic alternatives, plans and objectives, market potential, outlook, trends, future financial performance, planned 
operational and product improvements, potential strategic transactions, liquidity, including draws from our Revolving Credit Facility, 
expense management and other matters and involve known and unknown risks that are difficult to predict. As a result, our actual financial 
results,  performance,  achievements,  strategic  actions  or  prospects  may  differ  materially  from  those  expressed  or  implied  by  these 
forward-looking  statements.  These  statements  often  include  words  such  as  “believe,”  “expect,”  “project,”  “anticipate,”  “outlook,” 
“intend,” “strategy,” “plan,” “estimate,” “target,” “seek,” “will,” “may,” “would,” “should,” “could,” “forecasts,” “mission,” “strive,” 
“more,” “goal” or similar expressions. Forward-looking statements are based on our current expectations, beliefs, strategies, estimates, 
projections and assumptions, based on our experience in the industry as well as our perceptions of historical trends, current conditions, 
expected future developments, current developments regarding the COVID-19 pandemic and other factors we think are appropriate. 
Such  forward-looking  statements  are  necessarily  based  upon  estimates  and  assumptions  that,  while  considered  reasonable  by  the 
Company and its management based on their knowledge and understanding of the business and industry, are inherently uncertain. These 
statements  are  expressed  in  good  faith  and  we  believe  these  judgments  are  reasonable.  However,  you  should  understand  that  these 
statements are not guarantees of strategic action, performance or results. Our actual results and strategic actions could differ materially 
from those expressed in the forward-looking statements. Given these uncertainties, forward-looking statements should not be relied on 
in making investment decisions. Comparisons of results between current and prior periods are not intended to express any future trends, 
or indications of future performance, unless expressed as such, and should only be viewed as historical data. Whether or not any such 
forward-looking statement is in fact achieved will depend on future events, some of which are beyond our control. 

Forward-looking statements are subject to a number of risks, uncertainties and other important factors, many of which are beyond our 
control,  that  could  cause  our  actual  results  and  strategic  actions  to  differ  materially  from  those  expressed  in  the  forward-looking 
statements contained in this report. For a detailed discussion of many of these and other risks and uncertainties, see “Part I, Item 1A., 
Risk Factors” and “Part II, Item 7., Management’s Discussion and Analysis of Financial Condition and Results of Operations” of this 
report. All forward-looking statements contained in this report are qualified by these cautionary statements. You should evaluate all 
forward-looking statements made in this report in the context of these risks and uncertainties. The forward-looking statements contained 
in this report are based only on information currently available to us and speak only as of the date of this report. We undertake no 
obligation, other than as may be required by law, to update or revise any forward-looking or cautionary statements to reflect changes in 
assumptions, the occurrence of events, unanticipated or otherwise, or changes in future operating results over time for otherwise. The 
forward-looking statements in this report are intended to be subject to the safe harbor protection provided by the federal securities laws. 

Item  1.  Business.  Cars.com  Inc.,  a  Delaware  corporation,  and  its  consolidated  subsidiaries  are  referred  to  here  as  “CARS,”  the 
“Company,” “our,” “us” or “we,” unless the context indicates otherwise. CARS conducts all of its operations through its wholly owned 
subsidiaries. 

Overview. We are a leading automotive marketplace platform that provides a robust set of digital solutions that connect car shoppers 
with sellers. Our vision is to become the largest digital automotive marketplace platform, powering innovative solutions and frictionless 
omni-channel experiences supporting local buyers and sellers. We believe our vision will be realized through investing in three strategic 
priorities: investing in our people experience, our product experience and our customer experience. We will continue to build industry-
leading shopping experiences to drive our audience, bring market-leading solutions to our customers and enable end-to-end  transaction 
capabilities to support local automotive retailers across the country. 

Through our marketplace, dealer websites and other digital products, we showcase dealer inventory, elevate and amplify the brands of 
both dealers and automotive original equipment manufacturers (“OEMs”), connect sellers with our ready-to-buy audience and empower 
shoppers with the resources and information needed to make confident car buying decisions. Our platform strategy builds on the rich 
data and audience of our digital marketplace to offer media and solutions that drive growth and efficiency for the automotive industry. 
We launched in 1998 with the flagship marketplace Cars.com and on June 1, 2017, became a publicly traded company with our shares 
traded  on  The  New  York  Stock  Exchange  (the  “NYSE”).  Our  portfolio  of  brands  now  includes  Cars.com™,  Dealer  Inspire®, 
DealerRater®, FUEL™, Auto.com™, PickupTrucks.com™, CreditIQ™ and NewCars.com®. 

Our Business 

Attracting ready-to-buy car shoppers to our marketplace is crucial to meeting the needs of our customers. Driven by the strength of the 
Cars.com brand name and our extensive trusted editorial content, we attract over 20 million unique visitors each month, the majority 
coming to us organically. Approximately 85% of consumers who visit Cars.com intend to purchase a vehicle within the next six months, 
and we believe Cars.com has some of our category’s strongest site engagement. 

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Our marketplace is core to our business, and we have built on this strength to increase our value to customers by providing additional 
digital solutions and technology. Through the acquisitions of DealerRater in 2016, Dealer Inspire in 2018 and CreditIQ in 2021, the 
2020 launch of our FUEL in-market video product and our intent to purchase Accu-Trade in 2022, we have materially expanded our 
digital solutions and media offerings to improve the sales, operational efficiency and profitability of our automotive customers. 

For Customers. Our primary customers are car dealers, OEMs and other national advertisers. For the year ended December 31, 2021, 
88.2% of our revenue was generated from car dealerships, 10.4% related to OEMs and other national advertisers and 1.4% was generated 
from other customers. 

  Dealer Customers. As of December 31, 2021, we served 19,179 dealer customers across all 50 states, including franchise dealers 
and  independent  dealers,  with  both  digital  and  brick-and-mortar  stores.  The  vast  majority  of  our  dealer  customers  utilize  our 
marketplace subscription products. 

  Manufacturers. As of December 31, 2021, we served nearly all OEMs selling vehicles in the United States.   

For Shoppers. Our marketplace functions as a definitive resource for car buyers. We are known for our scale and depth with over 11 
million  consumer  and  expert  editorial  reviews  and  a significant  news and research  section  that helps  shoppers  along  their purchase 
journey. Our consumer experience is focused on reducing friction, improving speed and delivering powerful results through several 
pricing, comparison, research and communication tools that empower buyers. 

As a result of the ongoing COVID-19 pandemic, both buyers and sellers have accelerated their adoption of digital tools, products and 
solutions. Our Home Delivery and Virtual Appointment badges allow shoppers to easily identify which dealerships offer digital and 
contactless  buying  options,  and  our  Virtual  Test  Drives  enable  shoppers  to  remotely  experience  the  features  and  functionality  of  a 
vehicle. These new products complement our Conversations chat tool and our Online Shopper digital retailing tool to allow shoppers to 
communicate directly with dealers and confidently make purchase decisions, creating a frictionless shopping and selling experience. 

For Sellers. We offer local dealers, OEMs, dealer groups and auto-adjacent companies a variety of digital advertising products and 
solutions.  We  generate  revenue  primarily  through  the  sale  of  our  marketplace  subscription  products  to  car  dealer  customers  which 
provide access to our audience of 25 million high-quality, in-market car shoppers. We complement our marketplace products with digital 
solutions offerings, which have become a key area of growth and are critical to our platform strategy. 

Through  our  November  2021  acquisition  of  the  automotive  fintech  platform  CreditIQ,  we  are  now  able  to  make  advanced  digital 
financing technology available to our dealer customers. This technology facilitates the completion of the finance process online across 
the CARS platform via Dealer Inspire's 5,300 websites, its digital retailing platform "Online Shopper" and the Cars.com marketplace. 
We believe dealers will benefit from improved efficiency, increased profits, greater lead conversion and deeper attribution data and 
insights as a result of using CreditIQ. We also believe consumers will benefit from a new interactive online loan screening and approval 
marketplace, which enables a complete buying transaction from the comfort of home. CreditIQ was rolled out to select dealer customers 
on the CARS platform in the first quarter of 2022. 

History. Cars.com was established in 1998 as part of a joint venture formed by a number of leading newspaper and broadcast companies 
that realized their historic classified advertising businesses were being eroded as advertising began to move to the Internet. In 2014, one 
of the joint venturers, Gannett Co., Inc. (“Gannett”) acquired the interests of the other joint venturers, and we became a wholly owned 
subsidiary of Gannett. On May 31, 2017, Gannett, which had changed its name to TEGNA Inc. (“TEGNA”), effected a spin-off of 
Cars.com along with the DealerRater business that it had acquired in 2016 (the “Spin”), creating Cars.com Inc. and distributed 100% of 
our common stock to TEGNA’s shareholders. On June 1, 2017, our common stock began trading on the NYSE under the ticker symbol 
“CARS”. In February 2018, we acquired the stock of privately held Dealer Inspire Inc. which provides website and other technology 
solutions, and substantially all the assets of Launch Digital Marketing LLC, which provided the digital marketing services now offered 
by Dealer Inspire. In November 2021, we acquired the stock of CreditIQ, Inc., a privately held, cutting edge automotive fintech platform 
that provides instant online loan screening and approvals to facilitate online car buying. By investing in technology, organically and 
through acquisitions like CreditIQ, we strive to provide the best end-to-end car shopping experience for both buyers and sellers. 

Industry Dynamics. CARS operates in the large and growing automotive advertising and technology solutions market. According to 
recent Automotive Outlook Reports from Borrell Associates, approximately 75% of the $9.4 billion U.S. auto dealership advertising 
spend is projected to be spent on digital marketing in 2022. By 2023, advertising spend by U.S. auto dealerships is expected to grow 
3.3% to $9.8 billion, with digital advertising expected to reach approximately 78% of the overall market spend. Furthermore, an average 
dealership is estimated to spend almost three times more on digital solutions than advertising, according to Borrell Associates. 

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Automotive dealers operate in a competitive market. Prior to the COVID-19 pandemic, dealers were experiencing margin compression, 
decreased  OEM  support  and  growing  consumer  expectations  around  service  and  support. As  a result,  dealers  are  investing  more  in 
technology  solutions  and  their  first-party  platforms  (their  own  websites),  a  trend  which  has  accelerated  in  the  current  COVID-19 
environment. Dealers are embracing technology solutions that help drive operational efficiency and allow them to support consumers 
through their preferred channels (online, offline or both). In part by leveraging technology solutions, many dealers are achieving record 
profitability. As the first truly  integrated marketplace and solutions provider in the market today, we are well-positioned to support 
dealers with our comprehensive, multi-faceted sales-oriented suite of tools and solutions. 

For shoppers, buying a car is one of life’s most significant and researched decisions. According to Mintel’s 2020 car purchasing study, 
approximately 69% of car shoppers believe buying a vehicle is stressful. Numerous product options with opaque, negotiable prices and 
gaps in the online-to-offline shopping experience add complexity to an already overwhelming decision-making process. Shoppers want 
a streamlined, simplified automotive retail experience. Marketplaces like Cars.com help car shoppers cut through the clutter and support 
shoppers with tools designed to alleviate friction from search to signature. Dealers and OEMs value our marketplace for the chance to 
connect with our unique, extensive and valuable in-market audience, and to improve their marketing efficiency with our suite of solutions 
and tools. 

Products. Our core products for sellers include: 

Marketplace products. 

  Marketplace subscription advertising. We sell marketplace subscription advertising packages to dealer customers, which allow 
them to showcase their available new and used vehicle inventory to our extensive audience of in-market car shoppers. We also offer 
our customers several add-on products, which include premium on-platform advertising products that can be uniquely tailored to 
an individual dealer customer. Our marketplace subscription packages are our largest product by revenue and number of subscribing 
dealers. 

  Social selling. In 2018, we pioneered the use of social media platforms to sell cars by launching multiple solutions for both dealers 
and OEMs to target and connect with in-market car shoppers on social media platforms, expanding their opportunity to sell more 
cars.  We  offer  Cars  Social,  for  both  dealers  and  OEMs,  which  targets  and  serves  native  advertisements  displaying  real-time 
inventory to in-market car shoppers on Facebook and Instagram by leveraging our valuable audience data. 

Digital Solutions. 

  Website  creation  and  platform  hosting.  Our  advanced  Dealer  Inspire  website,  platform  hosting  and  related  solutions  make 
automotive  retail  faster,  easier  and  smarter  from  search  to  signature.  Built  on  a  customizable  platform  and  designed  with  user 
behavior data, our websites are set apart by the advanced technologies that drive modern consumers toward purchase decisions. 
Website hosting is a product with high retention rates, supporting the reliability and stability of our revenue, and also diversifies 
our revenue streams. 

  AI chat tool. Our Conversations product turns chats into customers by leveraging AI technology, live video chat capabilities and 
24/7 managed chat support to instantly respond to all incoming messages. Conversations is built to connect today’s car buyers with 
sellers — wherever, whenever and however they want to shop. 

  Digital retailing. Our Online Shopper solution enables e-commerce transactions for dealers. The “Garage” feature allows shoppers 
to save vehicles, customize and compare their payments side-by-side. This feature also allows shoppers to add finance and insurance 
products and aftermarket accessories, and to checkout, for delivery or pick-up in just three easy steps. 

 

Instant  loan  screening  and  approvals.  Our  CreditIQ  solution  enables  shoppers  to  digitally  secure  instant  vehicle  financing. 
Dealers are empowered with the ability to utilize the lenders of their choice at no cost to the dealer. Participating lenders on the 
CreditIQ platform pay a fixed fee per transaction completed. 

  Review and reputation management. Through our DealerRater brand, we are one of the leading dealer review platforms in the 
industry, with more than 11 million consumer reviews integrated on the CARS platform. Our reputation management solutions 
enable dealers to build, measure, monitor and manage their review programs to drive more leads that close faster. DealerRater 
reviews are syndicated across a variety of platforms (including Cars.com), reaching more than 20 million consumers, digitally, each 
month. 

Advertising. 

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  Display advertising. Our display advertising products help dealers and OEMs extend their reach and efficiently access our large 
audience of in-market car shoppers. The geographically targeted advertising served on our Cars.com website and mobile app enables 
our  customers to  increase  brand  awareness and promote  inventory.  According  to  Borrell’s  2021  Local  Automotive  Advertising 
Outlook, of 17 different types of media, targeted banners, which includes paid social media ads, will remain dealers’ largest single 
spending category, with OTT and other forms of streaming video advertising rising to the second largest spending category within 
two years. 

  Digital advertising services. To maximize a dealer’s ROI, their marketing and advertising campaigns need to seamlessly connect 
with  the  website  experience  to  convert  traffic  into  paying  customers.  We  offer  programs  that  manage  dealer  search  engine 
optimization, as well as paid media spend beyond the Cars.com platform. Our data analytics and insights ensure dealers’ search 
investments are deployed in the most efficient manner possible. 

 

In-market video.  Launched in 2020, FUEL is a digital video solution that provides OEMs and dealers with the opportunity to 
reach Cars.com’s in-market car shopping audience of over 20 million monthly shoppers on their screen of choice via social media 
platforms and streaming apps. FUEL leverages Cars.com’s high-quality, in-market audience data to pinpoint serious ready-to-buy 
shoppers. This targeted approach drives high advertising efficiency for FUEL, which compares favorably to the high-cost broadcast 
television solutions that dealers and OEMs have historically relied on. 

Our strengths and competitive advantages. Our strategy is to drive growth and efficiency in the automotive industry by uniting media, 
solutions and data into a connected platform solution that car buyers and sellers cannot afford to be without. We believe our business 
has many competitive advantages, including: 

A powerful family of brands with industry-leading fundamentals at scale. Cars.com is synonymous with car shopping. Among our 
core competitors selling new and used vehicles, we rank No. 1 in brand awareness according to Qualtrics, a customer insights platform. 
We are trusted as a reliable partner for car buyers and sellers. Among marketplaces, we are a first mover in extending our focus to 
automotive solutions. Additionally, Dealer Inspire is widely recognized as an industry innovator that has helped to shape the future of 
automotive  retail  for  sellers.  DealerRater  is  one  of  the  leading  dealer  review  platforms  in  the  industry.  Our  FUEL  product  further 
differentiates our business, as we leverage our powerful audience data to efficiently target in-market shoppers through digital video. 
CreditIQ is a cutting edge automotive fintech platform that provides instant online loan screening and approvals to facilitate online car 
buying. Together, we believe Cars.com, Dealer Inspire, DealerRater, FUEL and CreditIQ are a strong force delivering the first truly 
integrated platform and solutions provider in the market today. 

A high-quality audience, at scale, drives our leading marketplace. We have made strategic investments in technology and marketing 
to deliver what we believe is the industry’s most qualified car shopping audience. 

In 2021, we had nearly 600 million site visits and 25 million average monthly unique visitors. As the owner of a category website with 
a trusted consumer brand, we generate the majority of our traffic organically. Over the past 20 years, we have made more than half a 
billion connections between car shoppers and sellers. 

Further, approximately 85% of our audience is in-market to buy a car, compared to a fraction of the general population. The average 
time to purchase a car is less than 50 days, while approximately 51% of our audience plans to buy within 30 days. According to J.D. 
Power’s 2021 New Autoshopper study, as interest in environmentally-friendly transportation grows, our audience outpaces the industry 
with higher than average electric vehicle consideration and purchase rates. Thus, we offer unique reach for advertisers seeking digital 
platforms for impactful campaigns that lead to transactions with consumers. 

The quality of our in-market audience is validated by our increasingly strong customer retention rates. Internal research suggests that 
approximately  70%  of  consumers  want  to  execute  at  least  some  portion  of  the  automotive  purchase  online.  Since  the  COVID-19 
pandemic began, consumers’ interest in completing price negotiations online reached 50% at the height of the pandemic while those 
interested  in  conducting  financing  and  credit  applications  online  rose  to  41%.  Our  marketplace  plays  an  integral  role  in  digitally 
connecting consumers and dealers to help facilitate these online transactions. 

Our platform strategy is fueled by our growing suite of end-to-end digital solutions for the automotive industry. Our robust solutions 
portfolio is an important component of our strategy and a key differentiator from our competitors. Our solutions and technology help 
sellers  expand  their  influence  and  engagement  with  consumers  across  the  entire  purchasing  journey,  increasing  sales,  creating 
operational efficiency and improving profitability. Examples of these solutions include: 

  Dealer Inspire. Dealer Inspire has been endorsed by nearly all OEMs in the United States. As of December 31, 2021, Dealer 
Inspire powered the digital storefront of thousands of dealers, hosting approximately 5,300 websites. Our digital retailing and 

4 

 
 
 
 
 
 
 
 
  
  
 
 
selling solutions, such as Conversations and Online Shopper, further enhance our value proposition to dealers. These fully 
integrated, value-add solutions allow consumers to explore pricing and financing options and enable consumers and dealers to 
engage directly via chat, video and text. 

  DealerRater.  DealerRater’s  platform  for  collecting  and  publishing  ratings  and  reviews,  including  reviews  of  dealership 
salespeople, is an important point of connection for many shoppers, who would like to connect with and select a salesperson 
to work with prior to stepping on the lot.  According to a 2020 J.D. Power New Autoshopper Study, approximately 64% of car 
shoppers use consumer reviews to help narrow down their choices. 

  FUEL. Our FUEL solution allows car dealers and OEMs the opportunity to leverage our unique, first-party audience data to 
harness  the  power  and  efficiency  of  digital  video.  Car  dealers  and  OEMs  today  rely  on  broadcast  television  and  general 
audiences for advertising. Our in-market video strategy allows dealers to become hyper-efficient with marketing spend and 
target only those shoppers who are looking to purchase a vehicle by serving them custom, interactive video content on video 
to  grow  by  47%  by  2025. 
platforms  such  as  YouTube,  Hulu  and  Facebook,  a  market 

is  predicted 

that 

  CreditIQ. Our newly acquired automotive fintech platform facilitates CARS entry into the rapidly growing multi-billion dollar 
Auto Finance market. It provides  instant online  loan  screening  and  approvals  to facilitate  online  car  buying.  Dealers  gain 
access to CreditIQ's advanced digital financing technology via Dealer Inspire's websites and digital retailing platform "Online 
Shopper," and the Cars.com marketplace, which can improve efficiency, increase profits Per Vehicle Retail (PVR) and lead 
conversion and provide access to deeper attribution data and insights. The tens of millions of high-intent, in-market car shoppers 
who  visit  the  CARS  platform  each  quarter  may  take  advantage  of  the  new  interactive  online  loan  screening  and  approval 
marketplace, which provides instant finance offers and enables a complete buying transaction from the comfort of home. 

Business Strategy. Our vision is to become the largest digital automotive marketplace and platform powering innovative solutions and 
frictionless omnichannel experiences for buyers and sellers. We are pursuing a product-first growth strategy, which includes targeted 
M&A to cement our position as the destination for car shoppers and sellers. We believe this strategy will ultimately deliver above market 
results including sustainable high growth revenue, earnings, and cash flow. 

Competition. We face competition to attract consumers and paying dealers to our marketplace and to attract advertisers to purchase our 
advertising products  and  services,  including  our  website  creation  and  hosting services. Our  competitors offer various  marketplaces, 
products, and services that compete with us. Some of these competitors include: 

 

Internet  search  engines  and  online  automotive  sites,  such  as  Google,  Facebook,  Craigslist,  AutoTrader.com,  eBay  Motors, 
CARFAX, Edmunds.com, KBB.com, CarGurus.com and TrueCar.com 
  Sites operated by automobile sellers (traditional and digital) and by OEMs 
  Providers of offline, membership-based car-buying services, such as the Costco Auto Program  
  Website platform and solution providers, such as Dealer.com, Sincro (formerly CDK Global) and DealerOn 
  Automotive fintech, such as AutoFi 
  Digital advertising providers 

Competition for Consumers and Dealers. We compete for consumer visits with other online automotive marketplaces, OEM websites, 
free listing services, general search engines and dealer websites. We compete for shopper traffic primarily on the basis of the quality of 
our  user  experience.  We  believe  our  user  experience  compares  favorably  due  to  the  scale  of  our  vehicle  listings,  the  unbiased 
transparency of the information we provide on vehicles, pricing and dealerships, as well as the intuitive nature of our user interface, 
sophisticated search tools and algorithms and our mobile user experience, among other factors. 

We compete for dealers’ marketing spend with offline customer acquisition channels, other online automotive marketplaces, dealers’ 
own customer acquisition efforts on search engines and other internet sites that attract consumers searching for vehicles. We compete 
primarily  on  the  basis  of  the  return  on  investment  (“ROI”)  to  the  customer  that  our marketplace  provides.  We  believe  we  are  in  a 
favorable  market  position  due  to  our  highly-engaged,  large,  in-market  consumer  audience  and  the  resulting  volume  and  quality  of 
connections we provide to dealers, resulting in an attractive ROI. 

Competition for Advertisers. We compete for a share of advertisers’ total marketing budgets against media sites, websites dedicated to 
helping consumers shop for cars, search engines and social media sites, among others. We also compete for a share of advertisers’ 
overall  marketing  budgets  with  traditional  media,  such  as  television,  radio,  magazines,  newspapers,  automotive  guide  publications, 
billboards  and  other  offline advertising  channels.  We  compete  for  advertising  spend based  on  the marketing  ROI  that  our  products 
provide. We believe we are in a favorable market position due to our large in-market consumer audience, high consumer engagement 
and the effectiveness and relevance of our advertising products. 

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Intellectual  Property.  We  protect  our  intellectual  property  and  our  brand  using  various  intellectual  property  laws  and  through  a 
combination  of  trademarks,  trade  dress,  domain  names,  copyrights,  trade  secrets  and  patents,  as  well  as  contractual  provisions  and 
confidentiality procedures. We have registered and unregistered U.S. and international trademarks, service marks, domain names and 
copyrights. We have filed patent applications and acquired patents in the U.S. and foreign countries covering certain of our proprietary 
technology and intend to pursue additional patent protection to the extent we believe it will be beneficial and cost-effective.  

In addition to the protection provided by our intellectual property rights, we enter into confidentiality and proprietary rights agreements 
with  our  employees,  consultants,  contractors  and  business  partners.  Our  employees  and  contractors  are  also  subject  to  invention 
assignment provisions. In addition, we control the use of our proprietary technology and intellectual property through provisions in both 
our general and product-specific terms of use on our mobile applications and websites. 

Regulatory Matters. Various aspects of our business and the solutions we offer are or may be subject to a continually expanding and 
evolving range of local, state, federal and international regulation.  

In particular, the advertising and sale of new or used vehicles is highly regulated by the states in which we do business. Although we do 
not sell automobiles, the dealers from which we derive a significant portion of our revenue do sell them and are consequently subject to 
significant regulation. Moreover, state regulatory authorities or other third parties could take and, on some occasions, have taken the 
position that some of the regulations applicable to dealers or to the manner in which automobiles are advertised and sold generally are 
directly applicable to our business model. 

By providing a medium through which users can post content and communicate with one another using text messages and other mobile 
phone  communications,  our  business  is  subject  to  laws,  regulations,  and  standards  covering  marketing  and  advertising  activities 
conducted by telephone, email, mobile devices, and the internet, such as the Telephone Consumer Protection Act, the CAN-SPAM Act, 
and similar state consumer protection laws.  

Our  digital  solutions  products  may be  subject  to  laws  governing  accessibility,  intellectual  property ownership, obscenity,  libel,  and 
privacy, among other issues. 

In addition, we are subject to numerous federal, national, state, and local laws and regulations in the United States and internationally 
regarding privacy and the collection, processing, storage, sharing, disclosure, use, and protection of personal information and other data, 
such as the Gramm-Leach-Bliley Act or the California Consumer Privacy Act or the upcoming California Privacy Rights Act. While 
the scope of these laws and regulations is changing and remains subject to differing interpretations, we seek to comply with industry 
standards and all applicable laws, policies, legal obligations, and industry codes of conduct relating to privacy and data protection. We 
are also subject to the terms of our privacy policies and privacy-related obligations to third parties. 

To  operate  in  this  highly  regulated  environment,  we  have  developed  our  products  and  services  with  a  view  toward  appropriately 
managing the risk that our regulatory compliance or the regulatory compliance of our customers could be challenged. If, and to the 
extent that, our products and services fail to satisfy relevant regulatory requirements, we could be subject to significant civil and criminal 
penalties, including fines, or the award of significant damages in class action or other civil litigation, as well as orders interfering with 
our ability to continue providing our products and services in certain states.  

Human Capital. CARS is committed to the highest standards of integrity, inclusion and responsible business practices. Our commitment 
to build a culture and business that cares about our employees, customers, industry and communities is a part of who we are – it’s in our 
DNA. 

We believe our highly innovative and effective teams are one of the biggest differentiators and the most important investment we can 
make at CARS. We promote and foster an environment that encourages constant learning and curiosity, including offering all of our 
employees additional learning and development opportunities. We provide individual training and certifications, across thousands of 
topics and interests, to ensure our teams continue developing the needed skills to grow in their careers at CARS and deliver their very 
best  every  day.  Leadership  development  programs  are  also  available  to  provide  in-depth  training  courses  to  help  managers  build 
successful  teams  focused  on  innovating  in  our  business  and  the  ever-changing  automotive  and  technology  industries.  The  courses 
develop skills of influence, time management, coaching, feedback, conflict management, empathy and overall leadership. 

At CARS, we believe we offer competitive and equitable compensation and benefits that include: 

 

 

A leading Employee Stock Purchase Plan, under which all team members – including part-time and temporary employees 
– are eligible to participate; 
Alternative work arrangements for eligible employees such as our flexible work program, including adoption of a hybrid 
work philosophy, which we believe improves work-life balance, productivity and overall employee satisfaction; and 

6 

 
 
 
 
 
 
 
 
 
  
  
  
 

Family-friendly  benefits  such  as  paid  parental  leave,  paid  family  medical  leave,  paid  compassionate  time,  adoption 
assistance,  subsidized  back-up  daycare,  fitness  programs  and  subsidies,  legal  support,  tuition  reimbursements,  electric 
vehicle subsidies and volunteer opportunities. 

We also closely monitor employee satisfaction and engagement, conducting semi-annual, anonymous, company-wide surveys that are 
studied by our executive management team and shared with our Board of Directors. These surveys are an important way for us to identify 
areas where we can improve. We encourage employee participation in the surveys, with participation rates typically greater than 80%, 
which allows us to gather valuable insight into employee satisfaction. 

We believe that a diverse workforce enhances the value of the Company for all stakeholders. We undertake many initiatives to ensure 
that CARS is an inclusive place to work for people of all backgrounds, genders, nationalities, ethnicities, sexual orientations and beliefs. 
We incorporate diversity considerations into all aspects of our employment journey, from targeted recruitment to fostering diversity 
affinity groups through our Employee Resource Groups. We also offer regular Unconscious Bias training to encourage and uncover 
opportunities to create a more inclusive and open workplace. Our diversity initiatives are managed directly by our executive management 
team, underscoring our commitment to this important principle across all levels of the organization. At CARS we have solidified our 
commitment to diversity, equity, and inclusion by monitoring and measuring diversity in talent acquisition and retention. Beginning in 
2021, each executive team member’s incentive compensation is impacted by their performance in this area. 

We have a variety of active Employee Resource Groups at CARS, focused on serving as enterprise-wide champions for diversity, equity, 
and inclusion, helping us to identify areas in which we can become even more inclusive. These groups also allow for the open sharing 
of ideas and cultural awareness among our teams while providing civic engagement within our communities, leadership development, 
and improving overall cultural competence. 

As of December 31, 2021, CARS had approximately 1,600 full-time employees. In total, 45% of the employees identify as female and 
25% identify as having a racial and ethnic background other than white. The CARS executive management team consists of 10 members, 
of which 30% identify as female, 30% identify as having a racial and ethnic background other than white and 30% self-identify as 
LGBTQIA. In addition, our Board of Directors consists of 11 members, 27% who identify as female and 27% as having a racial and 
ethnic background other than white. We also engage contractors to support our diversity goals and our culture. None of our employees 
are represented by a labor union or are subject to a collective bargaining agreement. 

Available Information. We file periodic reports (Forms 10-Q and 10-K) and current reports (Form 8-K) and other information with the 
Securities  and  Exchange  Commission  (“SEC”).  Our  filings  with  the  SEC  are  available  to  the  public  on  the  SEC’s  website  at 
www.sec.gov. Our filings are also available to the public on, or accessible through, our corporate website for free via the “Investor 
Relations”  section  at  http://investor.cars.comas  soon  as  reasonably  practicable  after  they  are  filed  electronically  with  the  SEC.  The 
information we file with the SEC or contained on, or accessible through, our corporate website or any other website that we may maintain 
is not incorporated by reference herein and is not part of this report. We may from time to time provide important disclosures to investors 
by posting them in the investor relations section of our website, as allowed by SEC rules. 

Item 1A. Risk Factors.  

The following risk factors should be considered carefully, together with all of the other information contained in this report, including 
“Selected  Financial  Data,”  “Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of  Operations”  and  our 
financial statements and related notes, when evaluating our business and any forward-looking statements or other statements we or our 
representatives  make  from  time  to  time.  Any  of  the  following  risks  could  materially  and  adversely  affect  our  business,  results  of 
operations, financial condition and the actual outcome of matters as to which statements are made. The risks and uncertainties described 
in this report are not the only ones we face. Other risks or uncertainties, which are not currently known to us or that we believe are 
immaterial, also may adversely affect our business, operating results, and financial condition.  

Risks Related to Our Business  

The COVID-19 pandemic and related restrictions have materially and adversely affected, and could continue to materially and 
adversely affect, our business, financial condition, liquidity and results of operations. 

Since March 2020, the COVID-19 pandemic and the numerous measures implemented by governmental authorities around the country 
to  contain  the  virus,  such  as  quarantines,  shelter-in-place  orders  and  business  shutdowns  (“related  restrictions”)  have  resulted  in  a 
widespread health crisis that has adversely affected businesses, economies and financial markets worldwide, and have caused significant 
volatility in U.S. and international debt and equity markets.  

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To varying degrees and at different points over the past two years, our business, financial condition, liquidity and operating results have 
been,  and  may  continue  to  be,  adversely  affected  by  the  COVID-19  pandemic,  additional  resurgences  and  related  restrictions.  For 
example, in the second quarter of 2020, the pandemic and related restrictions caused a widespread increase in unemployment and resulted 
in  reduced  consumer  spending  and  an  economic  recession.  Substantially  all  of  our  revenue  is  generated  from  subscription  services 
offered to automotive dealers and our national advertising offerings to OEMs and other advertisers in or adjacent to the automotive 
industry and our business may be negatively affected during times of low automobile sales, low dealer inventory due to production 
shortages or delays and high unemployment. To the extent a weakened economy impacts our customers’ ability or willingness to pay 
for our services or our vendors’ ability to provide services to us, our operations, liquidity and financial condition could be negatively 
impacted. As a result, in order to respond to changes in our revenue, we may be required to implement expense-reduction measures or 
amend our debt instruments in the future, which could further adversely impact our operations, liquidity and financial condition.  

The extent to which the COVID-19 pandemic and responses to it impact our results will depend on future developments, which are 
highly uncertain and cannot be predicted, including the duration and scope of the pandemic, any additional resurgence or COVID-19 
variants, actions that have been and continue to be taken in response to the pandemic, the availability and cost to access the capital 
markets, the effect on our customers’ demand for and ability to pay for our services, the effect on consumer demand for our services, 
disruptions or restrictions on our employees’ ability to work and travel and impacts on employee health and responses to it. 

We are subject to certain financial and other covenants contained in the Credit Agreement, as amended, and the indenture governing the 
Notes (as defined below). The impact of the COVID-19 pandemic and related restrictions may affect our ability to comply with such 
covenants.  For  information  related  to  debt,  see  Note  7  (Debt)  to  the  Consolidated  Financial  Statements  included  in  Part  II,  Item  8. 
“Financial Statements and Supplementary Data” of this Annual Report on Form 10-K. 

While the duration of any adverse effects of the pandemic is uncertain, we believe our marketplace, advertising and digital solutions 
have been critical in helping our customers navigate the challenges of the pandemic and related restrictions through December 31, 2021. 
We believe our solutions will continue to be important tools to our customers in the future and, in particular, any potential future impacts 
of the pandemic and related restrictions. The impact of the pandemic and related restrictions may also heighten other risks discussed in 
this Annual Report on Form 10-K, which could adversely affect our business, financial condition, liquidity and results of operations. 

Market acceptance of and influence over certain of our products and services is concentrated with a limited number of automobile 
OEMs and dealership associations, and we may not be able to maintain or grow these relationships. 

Although the automotive retail industry is fragmented, a relatively small number of OEMs, dealership associations, and their program 
administrators  exert  significant  influence  over  the  market  acceptance  of  certain  automotive  products  and  services  due  to  their 
concentrated purchasing activity, the visibility of their endorsement or recommendation of specific products and services, their provision 
of co-operative advertising money to dealers, and their ability to define technical standards and certifications and marketing guidelines. 
For example, many of our website solutions are provided pursuant to OEM-designated endorsements or preferred vendor programs. 
While automotive dealers are generally free to purchase the solutions of their choosing, if an OEM has endorsed or certified a provider 
of  products  or  services  to  its  associated  franchised  dealers  and  if  our  solutions  lack  such  certification  or  endorsement,  adoption  or 
retention of our products and services could be materially impaired. 

Dealer  closures  or  consolidation  among  dealers  or  OEMs  could  reduce  demand  for,  and  negatively  affect  the  pricing  of,  our 
marketing and solutions offerings, thereby leading to decreased earnings.  

When dealers consolidate, the services they previously purchased separately are often purchased by the combined entity in a lesser 
quantity than before, leading to volume compression and loss of revenue across the automotive marketplace sector. In the past, dealers 
were more likely to close or consolidate when conditions in the automotive industry and/or general economic conditions were poor. 
Despite our market position, consolidation or closures of automobile dealers could reduce the aggregate demand for our services in the 
future and limit the amounts we earn from our solutions. In addition, advertising purchased by OEMs accounts for a meaningful portion 
of our revenue. There are a limited number of OEMs, and financial difficulties or consolidation among OEMs could similarly lead to 
volume compression and loss of revenue. 

Our business is subject to risks related to the larger automotive ecosystem, including consumer demand and other macroeconomic 
issues.  

Decreases  in  consumer  demand  could  adversely  affect  the  market  for  automobile  purchases  and,  as  a  result,  reduce  the  number  of 
consumers using our platform. Consumer purchases of new and used automobiles generally decline during recessionary periods and 
other periods in which disposable income is adversely affected. Purchases of new and used automobiles are typically discretionary for 

8 

 
  
  
  
  
 
 
 
 
  
consumers and have been, and may continue to be, affected by negative trends in the economy, including increases in the cost of energy 
and gasoline, the availability and cost of credit, reductions in business and consumer confidence, stock market volatility, inflation, tariffs, 
health  or  similar  issues,  such  as  pandemic  or  epidemic,  and  increased  unemployment.  In  addition,  the  use  of  ride  sharing  and  the 
development of autonomous vehicles could erode the demand for new and used automobiles. A reduction in the number of automobiles 
purchased by consumers could adversely affect automobile dealers and car manufacturers and lead to a reduction in other spending by 
these constituents. Further, production shortages, supply chain disruptions and inventory shortfalls could adversely impact automobile 
dealers. Though our current customer bases, revenue sources and operations are substantially limited to the United States, our business 
may be negatively affected by challenges in the global automotive ecosystem and other macroeconomic issues. 

Our business depends on our strong brand recognition, and any failure to maintain, protect and enhance our brands could hurt our 
ability to retain or expand our base of consumers, dealers and advertisers, and our ability to increase the frequency with which 
consumers, dealers and advertisers use our services.  

We believe that maintaining and increasing the strong recognition of the CARS brand is critical to our future success. Our brand drives 
traffic to our websites and applications. Our brand is known for attracting a large base of in-market car shoppers by offering credible 
and easy-to-understand information from consumers and experts and an unrivaled set of new and used vehicle listings. In addition, 
OEMs, dealers and other advertisers rely on our innovative digital marketing services and solution offerings to drive results in their 
businesses. To grow our business, we must maintain, protect and enhance our brands. Otherwise, we may be unable to expand our base 
of  consumers,  customers  and  advertisers,  or  increase  the  frequency  with  which  such  constituents  use  or  purchase  our  solutions. 
Expanding the business will depend, in part, on our ability to maintain the trust that consumers, customers and advertisers place in our 
solutions and services and the quality and integrity of the listings and other content found on the CARS sites and mobile applications. 
In addition, any negative publicity about us, including our solutions, technologies, sales practices, personnel or customer service, could 
diminish confidence in and the use of our services. If we experience persistent negative publicity, or if consumers otherwise perceive 
that content on the CARS sites or mobile applications is not reliable, our reputation, the value of our brands and traffic to our sites and 
mobile applications could decline. 

We rely in part on Internet search engines and mobile application stores to drive traffic to the CARS sites and increase downloads 
of our mobile applications. If the CARS sites and mobile applications fail to appear prominently in these search results, traffic to the 
CARS sites and mobile applications would decline and our business, results of operations or financial condition may be materially 
and adversely affected.  

We depend, in part, on Internet search engines such as Google to drive traffic to the CARS sites. For example, when a user searches for 
the make and model of a specific automobile or a generic phrase, such as “automobile prices,” using an Internet search engine, we rely 
on a high organic search ranking of the CARS sites in these search results to drive consumer traffic. However, our ability to maintain 
these high search result rankings is not fully within our control. For example, our competitors’ search engine optimization efforts may 
result in their websites receiving a higher search result page ranking than us, or Internet search engines could revise their methodologies 
in a way that would adversely affect our search result rankings. In addition, Internet search engines could provide automobile dealer and 
pricing information directly in search results or choose to align with our competitors or develop competing services. The CARS sites 
have experienced both positive and negative fluctuations in search result rankings in the past, and it is anticipated that similar fluctuations 
will occur in the future.  

Additionally, we depend in part on mobile application download stores such as the Apple App Store and Google Play to direct consumers 
to download CARS’ mobile applications. When a mobile device user searches in a mobile application store for “car buying app” or a 
similar phrase, we rely on both a high search ranking and consumer brand awareness to drive consumers to select and download CARS’ 
mobile applications instead of those of our competitors. However, our ability to maintain high, non-paid search result rankings in mobile 
application stores is not fully within our control. Our competitors’ mobile application store search optimization efforts may result in 
their mobile applications receiving a higher result ranking than that of Cars.com, or mobile application download stores could revise 
their methodologies in a way that would adversely affect our search result rankings.  

If Internet search engines or mobile application download stores modify their search algorithms in ways that negatively impact traffic 
to the CARS sites or CARS mobile apps, or if the search engine or mobile application store optimization efforts of our competitors are 
more successful than our own efforts, overall growth in our user base could slow or the user base could decline. 

We rely on in-house content creation and development to drive organic traffic to the CARS sites and mobile applications.  

9 

 
 
 
 
 
 
 
 
 
We rely on our in-house editorial content team to continually develop content that is useful and of interest to consumers in order to drive 
organic traffic to the CARS sites and mobile applications. Our editorial content team tests, reviews and photographs a large number of 
different car makes and models every year to facilitate our creation of independent and unbiased coverage of the automotive landscape. 
Our internally developed content focuses primarily on consumer purchasing and ownership advice and analysis of consumer automotive 
purchasing and ownership trends. If we are unable to continue to develop our in-house content, we may be required to rely more heavily 
on  third-party  content  providers,  which  could  lead  to  less  distinctive  content  on  our  sites  and  increased  operating  costs,  including 
increased traffic acquisition costs. Additionally, if we are unable to continue providing the same level of high-quality, unique consumer 
content, organic traffic across the CARS sites and mobile applications could decrease. Such a decrease may lead to dealers receiving 
fewer indications of consumer interest through leads generated by the CARS sites and mobile applications, and recognizing less value 
for their digital advertising spend. As a result, dealers may not continue to list their vehicles on the CARS sites and mobile applications. 
Similarly, decreased organic traffic due to a reduction in unique content may cause national advertisers such as OEMs to shift their 
digital advertising spend to sites with higher traffic. Further, decreased traffic from in-house content could result in increased spend in 
paid channels, which would result in higher sales and marketing expense. Any of the foregoing could materially and adversely affect 
our business, results of operations or financial condition. 

Strategic and Competitive Risks 

We participate in a highly competitive market, and pressure from existing and new competitors may materially and adversely affect 
our business, results of operations or financial condition.  

We face significant competition from companies that provide listings, information, lead generation, websites, marketing and car-buying 
services designed to reach consumers and enable dealers to reach consumers. Our competitors offer various products and services that 
compete with us including:  

 

Internet  search  engines  and  online  automotive  sites,  such  as  Google,  Facebook,  Craigslist,  AutoTrader.com,  eBay  Motors, 
CARFAX, Edmunds.com, KBB.com, CarGurus.com and TrueCar.com 
  Sites operated by automobile sellers (traditional and digital) and by OEMs 
  Providers of offline, membership-based car-buying services, such as the Costco Auto Program  
  Website platform and solution providers, such as Dealer.com, Sincro (formerly CDK Global) and DealerOn 
  Automotive fintech, such as AutoFi 
  Digital advertising providers 

We compete with many of the above-mentioned companies and other companies for a share of a car dealer’s overall marketing budget. 
To the extent that car dealers view alternative marketing and media strategies to be superior, we may not be able to maintain or grow 
the number of dealers in our network. In addition, new competitors may enter the online automotive retail industry with competing 
products and services. 

Our competitors could significantly impede our ability to expand our network of dealers and consumer reach. Our competitors may also 
develop and market new technologies that render our existing or future products and services less competitive, unmarketable or obsolete. 
In addition, if competitors develop products or services with similar or superior functionality to our solutions, we may need to decrease 
prices for our solutions to remain competitive. If we are unable to maintain our current pricing structure due to competitive pressures, 
our revenue may be reduced and our operating results may be negatively affected.  

Some of our larger competitors may be better able to respond more quickly with new technologies and to undertake more extensive 
marketing or promotional campaigns. In addition, to the extent that any of our competitors have existing relationships with dealers or 
OEMs for marketing or data analytics solutions, those dealers and automobile manufacturers may be unwilling to partner or continue to 
partner with us.  

In addition, if any of our competitors were to merge or partner with another of our competitors, the change in the competitive landscape 
could materially and adversely affect our ability to compete effectively. Our competitors may also establish or strengthen cooperative 
relationships with our current or future third-party data providers, technology partners, or other parties with whom we have relationships, 
thereby limiting our ability to develop, improve and promote our solutions. We may not be able to compete successfully against current 
or future competitors, and competitive pressures may materially and adversely affect our business, results of operations or financial 
condition.  

10 

 
 
 
 
 
 
 
 
 
 
We  compete  with  other  consumer  automotive  websites  and  mobile  applications  and  other  digital  content  providers  for  share  of 
automotive-related digital display advertising spending and may be unable to maintain or grow our base of advertising customers or 
increase our revenue from existing advertisers. 

Although the shift in advertising spending away from traditional advertising methods to digital advertising methods provides greater 
opportunity for us, competition to capture share of the total digital automotive advertising spend has increased and may continue to 
increase due to the attractive projected growth of digital automotive advertising spend, low barriers to entry in the online automotive 
classifieds and related digital automotive advertising markets.  

We may face significant challenges in convincing our advertising customers, including national advertisers and OEMs, to expand their 
advertising on our sites and mobile applications in the face of growing competition, which could hurt our ability to grow our third-party 
advertising revenue. For example, there are a limited number of OEMs, most of which already advertise on our sites. To grow our 
advertising revenue from these OEMs, we may need to capture a greater portion of such OEMs’ digital advertising budgets. In addition, 
if we experience a significant decrease in advertising spending by OEMs or other national advertisers for any reason, our revenue will 
decrease and our business, results of operations or financial condition may be materially and adversely affected.  

If we do not adapt to automated buying strategies quickly, our display advertising revenue could be adversely affected. 

The majority of the display advertising purchased by our national, regional and related advertisers (e.g., insurance advertisers and finance 
advertisers)  is  still  done  manually  via  insertion  orders.  Recently  however,  advertisers  have  been  shifting  away  from  buying  media 
directly from premium publishers like us and increasingly buying their target audiences via the ad exchanges across the broader Internet. 
While we have grown our programmatic revenue, are developing new programmatic ad products and are redesigning our ad delivery 
technology stack, we may not adapt quickly enough and may lose display advertising revenue as a result. Due to the concentrated number 
of national advertisers, our National advertising business can be materially impacted by shifts in media strategy, marketing strategies, 
agency changes, and financial results of our clients. These changes may occur independent of the products and value we are providing 
to those advertisers. In addition, the increasing use of ad blockers may reduce the quantity or types of display ads and cookies collected 
to serve ads. 

We may face difficulties in developing and launching new solution offerings or growing our complementary offerings that help 
automotive brands and dealers create enduring customer relationships. 

We continue to expand, enhance and improve the nature and scope of our solution offerings and have expanded to incorporate digital 
solutions that use social, mobile and web-based technologies, and to enter into complementary markets. Our ability to effectively offer 
a wide breadth of business solutions depends on our ability to attract existing or new clients to our new service offerings. The market 
for solutions is highly competitive. We cannot be certain that our new service offerings will effectively meet client needs or that we will 
be able to attract clients to these service offerings. The inherent difficulty of developing or implementing new service offerings and 
significant competition in the markets for these services may affect our ability to market these services successfully.  

Our growth strategy will also increase demands on our management, operational and financial information systems and other resources. 
To accommodate our growth, we will need to continue to implement operational and financial information systems and controls, and 
expand, train, manage and motivate our employees. Our personnel, information systems, procedures or controls may not adequately 
support our growth strategy or our operations in the future. Failure to retain strong management, implement operational and financial 
information systems and controls, or expand, train, manage or motivate our workforce, could lead to delays in developing and achieving 
expected operating results for these new offerings. 

Strategic acquisitions,  investments  and  partnerships  could pose  various  risks,  including  integration  risks,  increase  our  leverage, 
dilute existing stockholders and significantly impact our ability to expand our overall profitability. 

One of our key operating strategies is to pursue targeted acquisitions that enhance our platform strategy. Acquisitions involve inherent 
risks, such as potentially increasing leverage and debt service requirements and combining company cultures and facilities, which could 
have a material and adverse effect on our business, results of operations or financial condition and could strain our human resources. 
We may not be able to successfully integrate acquired businesses, which may result in an inability to realize the anticipated benefits of 
our acquisitions.  We may be unable to successfully implement effective cost controls or achieve expected synergies as a result of an 
acquisition.  Acquisitions  may  result  in  our  assumption  of  unexpected  liabilities,  the  integration  of  separate  organizations,  the 
unanticipated incompatibility of systems and operating methods, negative impacts on employee morale and performance as a result of 

11 

 
 
  
 
 
 
 
 
 
 
job  changes  and  reassignments,  unforeseen  difficulties  in  operating  businesses  we  have  not  operated  before  and  the  diversion  of 
management’s attention from the operation of our core business. Acquisitions may also result in our having greater exposure to the 
industry  risks  of  the  businesses  underlying  the  acquisition  and  possible  tax  costs  and  inefficiencies.  Strategic  investments  and 
partnerships with other companies expose us to the risk that we may not be able to control the operations of our investee or partnership, 
which could decrease the amount of benefits we realize from a particular relationship. We are also exposed to the risk that our partners 
in strategic investments and infrastructure may encounter financial difficulties that could lead to disruption of investee or partnership 
activities, or impairment of assets acquired, which could adversely affect future reported results of operations and stockholders’ equity. 
Acquisitions may subject us to new or different regulations or tax consequences which could have an adverse effect on our operations. 

In  addition,  we  may  be  unable  to  obtain  the  financing  necessary  to  complete  acquisitions  on  attractive  terms  or  at  all.  If  we  raise 
additional  funds  through  future  issuances  of  equity  or  convertible  debt  securities,  our  existing  stockholders  could  suffer  significant 
dilution, and any new equity securities we issue could have rights, preferences and privileges superior to those of holders of our common 
stock.  Future  equity  financings  could  also  decrease  our  earnings  per  share  and  the  benefits  derived  from  such  new  ventures  or 
acquisitions  might  not  outweigh  or  exceed  their  dilutive  effect.  Any  additional  debt  financing  we  secure  could  involve  restrictive 
covenants relating to our capital raising activities and other financial and operational matters, which may make it more difficult for us 
to obtain additional capital or to pursue business opportunities. 

Risks Related to Technology 

The value of our assets or operations may be diminished if our information technology systems fail to perform adequately. 

Our information technology systems are critically important to operating our business efficiently and effectively. Our brand, reputation 
and ability to attract consumers and advertisers depend on the reliability of our technology platforms and the ability to continuously 
deliver  content.  Interruptions in  our  information  technology  systems, whether  due  to  system  failures,  computer viruses,  physical  or 
digital break-ins, capacity constraints, power outages, local or widespread Internet outages, telecommunication breakdowns or other 
uncontrollable events, could affect the security or availability of products on our sites or our mobile applications or prevent or inhibit 
the ability of consumers to access our marketplace, websites or other products. The failure of our information technology systems to 
perform as anticipated could disrupt our business and result in transaction errors, processing inefficiencies, decreased use of our sites or 
mobile applications and loss of traffic, customers and revenue. Moreover, we continually upgrade and enhance our technology. The 
failure to complete an upgrade or enhancement as planned, or an unexpected result of a technology upgrade, could affect the security or 
availability of our products and services and could lead to loss of traffic, customers and revenue.  

Our business is dependent on keeping pace with advances in technology. If we are unable to keep pace with advances in technology, 
consumers may stop using our services and our revenue may decrease. 

The Internet and electronic commerce are characterized by rapid technological change, changes in user and customer requirements and 
expectations,  frequent  new  service  and  product  introductions  embodying  new  technologies,  including  mobile  applications,  and  the 
emergence of new industry standards and practices that could render our existing sites, mobile applications and technology obsolete. 
These market characteristics are intensified by the emerging nature of the market and the fact that many companies are expected to 
introduce new Internet products and services in the near future. If we are unable to adapt to changing technologies, our business, results 
of operations or financial condition may be materially and adversely affected. 

We rely on third-party service providers for many aspects of our business, including inventory information and sales of our product 
through social media, and interruptions in the services or data they provide or any failure to maintain these relationships could harm 
our business.  

Our business relies on the collection, use and analysis of third-party data, including large amounts of inventory, vehicle and consumer 
information,  and  integrations  with  third-party  systems,  such  as  inventory  management  systems,  customer  relationship  management 
systems and dealer management systems, for the benefit of our car buying consumers, customers and advertisers. We use information 
about automobiles, inventory, ownership history and pricing from third parties, including OEMs, dealers and others, in various aspects 
of our business. We also partner with social media platforms, such as Facebook and Instagram, to leverage our valuable audience data 
to serve native advertisements and display real-time inventory for both dealers and OEMs to in-market car shoppers. If the third parties 
on which we depend  are  unable or unwilling  to provide data or  services, restrict our use of data,  experience difficulty meeting our 
requirements or standards, or revoke or fail to renew our licenses or partnerships, we could have difficulty operating key aspects of our 
business. In addition, if these third-party service providers were to cease operations, temporarily or permanently, face financial distress 

12 

 
 
 
 
 
 
 
 
 
or other business disruption or increase their fees, or if our relationship with these providers were to deteriorate, we could suffer increased 
costs and delays in our ability to provide our products to consumers and customers until an equivalent provider could be found or until 
we develop replacement technology or operations. 

We rely on third-party services to track and calculate certain of our key metrics, including unique visitors and traffic and any errors 
or interruptions in the services or data they provide or any failure to maintain these relationships could harm our business. 

Certain of our key metrics, such as the number of our unique visitors and our traffic — are measured with third-party tools. While these 
numbers  are  based  on  what  we  believe  to  be  reasonable  calculations  for  the  applicable  periods  of  measurement,  measurement 
methodologies exhibit a level of accuracy risk because of a variety of factors. For example, we have discovered in the past, and expect 
to  discover  in  the  future,  that  portions  of  our  traffic,  have  been  attributable  to  non-human  traffic.  Because  this  non-human  traffic 
generally exhibits detectable anomalous patterns, our reported traffic metrics for impacted periods reflects an adjustment to remove non-
human traffic. We expect to continue to make similar adjustments in the future if we determine that our traffic metrics are materially 
impacted by invalid traffic. 

There are also inherent challenges in measuring usage across our large user base. For example, because these metrics are based on users 
with unique cookies, an individual who accesses our website from multiple devices with different cookies may be counted as multiple 
unique visitors, and multiple individuals who access our website from a shared device with a single cookie may be counted as a single 
unique visitor. In addition, although we use technology designed to block low quality traffic, we may not be able to prevent all such 
traffic, and such technology may have the effect of blocking some valid traffic. For these and other reasons, our traffic and unique visitor 
metrics may not accurately reflect the number of people actually using our platform. 

Our measures of traffic and other key metrics may differ from estimates published by third parties (other than those whose data we use 
to calculate our key metrics) or from similar metrics of our competitors. We continually seek to improve our ability to measure these 
key metrics, and regularly review our processes to assess potential improvements to their accuracy. However, the improvement of our 
tools and methodologies could cause inconsistency between current data and previously reported data.  

Additionally, as both the industry in which we operate and our business continue to evolve, so too might the metrics by which we 
evaluate our business. We may revise or cease reporting metrics if we determine such metrics are no longer accurate or appropriate 
measures of our performance. If our audience, customers and stockholders do not perceive our metrics to be accurate representations, 
or if we discover material inaccuracies in our metrics, our reputation may be harmed. 

Risks Related to Data Privacy and Security 

We rely on technology systems’ availability and ability to prevent unauthorized access. If our security and resiliency measures fail 
to prevent incidents, it could result in damage to our reputation, incur costs and create liabilities. 

Like other technology-based businesses, our solutions may be subject to attacks from computer viruses, break-ins, phishing attacks, 
ransomware attacks, unauthorized use, attempts to overload services with denial-of-service and other attacks. Any attack or disruption 
could  negatively  impact  our  ability  to  attract  new  consumers,  dealers  or  advertisers  and  could  deter  current  consumers,  dealers  or 
advertisers from using our solutions, or subject us to lawsuits, regulatory fines or other action or liability. 

 

 

 

Availability: We rely on technology systems’ availability to deliver services to consumers, dealers, OEMs, employees and 
partners.  If  we  experience  a  disruption  that  results  in  performance  or  availability  degradation,  up  to  and  including  the 
complete shutdown of our sites or mobile applications, revenue could be impacted and consumers, dealers or advertisers 
may lose trust and confidence in us, decrease their use of our solutions or stop using our solutions entirely. 
Data  Protection  (Consumers/Dealers/OEMs):  We  collect,  process,  store,  share,  disclose  and  use  limited  personal 
information and other data provided by consumers, dealers and OEMs, and sometimes that data includes names, addresses 
and  certain  location  information  used  in  geo-fencing.  Failure  to  protect  customer  data  or  to  provide  customers  with 
appropriate  notice  of  our  privacy  practices,  could  subject  us  to  liabilities  imposed  by  U.S.  federal  and  state  regulatory 
agencies  or  courts.  In  addition,  we  could  be  subject  to  evolving  laws  and  regulatory  standards  that  impose  data  use 
obligations,  data  breach notification  requirements, specific  data  security obligations,  restrictions on  solicitation  or  other 
consumer privacy-related requirements. 
Data  Protection  (Internal):  We  develop,  create  and  acquire  internal  information  that  may  be  considered  sensitive  or 
valuable intellectual property in the normal operations of human resources, finance, legal, marketing, software development, 
product management, mergers and acquisitions and other business functions. Failure to protect sensitive internal information 

13 

 
 
 
 
 
 
 
 
 
 
or intellectual property may result in loss of competitive advantage, reputation damage, direct and indirect costs and other 
liabilities. Failure to protect material financial information including financial performance and merger and acquisition data 
could also subject us to liabilities imposed by U.S. federal and state regulatory agencies or courts.  

We  rely  on,  among  other  security  measures,  firewalls,  anti-malware,  intrusion  prevention  systems,  distributed  denial-of-service 
mitigation services, web content filtering, encryption and authentication technology licensed from third parties. We also depend on the 
security of our networks and partially on the security of our third-party service providers.  

Although  we  believe  that  our  resiliency  planning  and  security  controls  are  appropriate  to  our  exposures  to  system  outages,  service 
interruptions,  security  incidents  and  breaches,  there  is  no  guarantee  that  these  plans  and  controls  will  prevent  all  such  incidents. 
Techniques  used  to  disable  or  degrade  service  or  gain  unauthorized  access  to  systems  or  data  change  frequently  and  may  not  be 
recognized until damage is detected. We maintain cyber risk insurance but this insurance may not be sufficient to cover all losses from 
any future disruption, security incident or breach.  

Our ability to attract and retain customers depends on our ability to collect and use data and develop tools to enable us to effectively 
deliver and accurately measure advertisements on our platform. 

Most customers rely on tools that measure the effectiveness of their ad campaigns in order to allocate their advertising spend among 
various formats and platforms. If we are unable to measure the effectiveness of advertising on our platform or we are unable to convince 
customers that our platform should be part of a larger advertising budget, our ability to increase the demand and pricing of our advertising 
products and maintain or scale our revenue may be limited. Our tools may be less developed than those of other platforms with which 
we  compete  for  advertising  spend.  Therefore,  our  ability  to  develop  and  offer  tools  that  accurately  measure  the  effectiveness  of  a 
campaign on our platform is critical to our ability to attract new customers and retain, and increase spend from our existing customers. 

We are continually developing and improving these tools and such efforts have required and are likely to continue to require significant 
time and resources and additional investment, and in some cases we have relied on and may in the future rely on third parties to provide 
data and technology needed to provide certain measurement data to our customers. If we cannot continue to develop and improve our 
advertising tools in a timely fashion, those tools are not reliable, or the measurement results are inconsistent with advertiser goals, our 
advertising revenue could be adversely affected. 

In addition, web and mobile browser developers, such as Apple, Microsoft or Google, have implemented and may continue to implement 
changes that include requiring additional user permissions, in their browser or device operating system that impair our ability to measure 
and improve the effectiveness of advertising on our platform. Such changes include, limiting the use of first-party and third-party cookies 
and related tracking technologies, such as mobile advertising identifiers, and other changes that limit our ability to collect information 
which allows us to attribute user actions on customers’ websites to the effectiveness of advertising campaigns that are run on our platform 
or may limit our ability to communicate with or understand the identity of our consumers. For example, Apple launched its Intelligent 
Tracking Prevention (“ITP”) feature in its Safari browser. ITP blocks some or all third-party cookies by default on mobile and desktop 
and ITP has become increasingly restrictive over time. Apple's related Privacy-Preserving Ad Click attribution (PPAC), intended to 
preserve some of the functionality lost with ITP, would limit cross-site and cross-device attribution, prevent measurement outside a 
narrowly-defined attribution window, and prevent ad re-targeting and optimization. Similarly, Google recently announced that it plans 
to stop supporting third-party cookies in its Google Chrome browser. Further, Apple announced certain changes, including introducing 
an  App  Tracking  Transparency  framework  that  will  limit  the  ability  of  mobile  applications  to  request  an  iOS  device’s  advertising 
identifier and may also affect our ability to track user actions off our platform and connect their interactions with on-platform advertising. 

In addition, third parties, such as Apple, Microsoft or Google, have implemented and may continue to implement changes and restrictions 
in browser or device functionality that limit the use of cookies, or that limit our ability to communicate with or understand the identity 
of our consumers. 

These restrictions make it more difficult for us to provide the most relevant ads to our consumers, measure the effectiveness of and re-
target and optimize advertising on our platform. Developers may release additional technology that further inhibits our ability to collect 
data that allows us to measure the effectiveness of advertising on our platform. Any other restriction, whether by law, regulation, policy 
(including third-party policies) or otherwise, on our ability to collect and share data which our customers find useful, our ability to use 
or benefit from tracking and measurement technologies, including cookies, or that further reduce our ability to measure the effectiveness 
of advertising on our platform would impede our ability to attract, grow and retain customers. Customers and other third parties who 
provide data that helps us deliver personalized, relevant advertising may restrict or stop sharing this data. If they stop sharing this data 
with us, it may not be possible for us to collect this data within the product or from another source. 

14 

 
 
 
  
 
 
 
 
 
We rely heavily on our ability to collect and share data and metrics for our customers to help new and existing customers understand 
the performance of advertising campaigns. If customers do not perceive our metrics to be accurate representations of our user base and 
user engagement or if we discover inaccuracies in our metrics, they may be less willing to allocate their budgets or resources to our 
platform, which could harm our business, revenue and financial results. 

Uncertainty exists in the application and interpretation of various laws and regulations related to our business, including privacy 
laws such as the California Consumer Privacy Act and the upcoming California Privacy Rights Act. New privacy concerns or laws 
or  regulations  applicable  to  our  business,  or  the  expansion  or  interpretation  of  existing  laws  and  regulations  that  apply  to  our 
business, could reduce the effectiveness of our offerings or subject us to use restrictions, licensing requirements, claims, judgments 
and remedies including sales and use taxes, other monetary liabilities and limitations on our business practices, and could increase 
administrative costs.  

We operate in a regulatory climate in which there is uncertainty as to the applicability of various laws and regulations related to our 
business. Our business could be significantly affected by different interpretations or applications of existing laws or regulations, future 
laws or regulations, including changes to the corporate tax rate or actions or rulings by judicial or regulatory authorities. Our operations 
may be subject to adoption, expansion or interpretation of various laws and regulations, and compliance with these laws and regulations 
may require us to obtain licenses at an undeterminable and possibly significant initial and annual expense. Similarly, state tax authorities 
could take aggressive positions as to whether certain of our products are subject to sales and use taxes, leading to increased tax exposure. 
These additional expenditures may materially and adversely affect our future results of operations, whether directly through increasing 
future overhead or indirectly by forcing us to pass on these additional costs to our customers, making our solutions less competitive. 
There can be no assurances that future laws or regulations or interpretations or expansions of existing laws or regulations will not impose 
requirements on Internet commerce that could substantially impair the growth of e-commerce and adversely affect our business, results 
of operations or financial condition. The adoption of additional laws or regulations may decrease the efficacy of our offerings, restrict 
our present business practices, require us to implement costly compliance procedures or expose us and/or our customers to potential 
liability.  

We  may  be  considered  to  “operate”  or  “do  business”  in  states  where  our  customers  conduct  their  businesses,  resulting  in  possible 
regulatory action. If any state licensing laws were determined to be applicable to us and if we are required to be licensed and are unable 
to do so, or are otherwise unable to comply with laws or regulations, we could be subject to fines or other penalties or be compelled to 
discontinue operations in those states. If any state’s regulatory requirements impose state-specific requirements on us or include us 
within an industry-specific regulatory scheme, we may be required to modify our marketing programs in that state in a manner that may 
undermine such program’s attractiveness to consumers, customers or advertisers. Alternatively, if we determine that the licensing and 
related requirements are overly burdensome, we may elect to terminate operations in that state.  

All states comprehensively regulate vehicle sales and lease transactions and include, strict licensure requirements for dealers (and, in 
some states, brokers) and vehicle advertising. We believe that most of these laws and regulations specifically apply only to traditional 
vehicle purchase and lease transactions, not Internet-based lead referral programs like ours. If we determine that the licensing or other 
regulatory requirements in a given state are applicable to us or to a particular marketing services program, we may elect to obtain the 
required licenses and comply with applicable regulatory requirements. However, if licensing or other regulatory requirements are overly 
burdensome,  we  may  elect  to  terminate  operations  or  particular  marketing  services  programs  in  that  state  or  elect  to  not  introduce 
particular marketing services programs in that state. As we introduce new services, we may need to incur additional costs associated 
with additional licensing regulations and regulatory requirements.   

Misappropriation or infringement of our intellectual property and proprietary rights, enforcement actions to protect our intellectual 
property and claims from third parties relating to intellectual property could materially and adversely affect our business, results of 
operations or financial condition.  

Litigation  regarding  intellectual  property  rights  is  common  in  the  Internet  and  technology  industries.  We  expect  that  Internet 
technologies  and  software  products  and  services  may  be  increasingly  subject  to  third-party  infringement  claims  as  the  number  of 
competitors  in  our  industry  segment grows and  the  functionality  of products  in  different  industry  segments overlaps.  Our  ability  to 
compete depends upon our proprietary systems and technology. While we rely on intellectual property laws, confidentiality agreements 
and technical measures to protect our proprietary rights, we believe that the technical and creative skills of our personnel, continued 
development  of  our  proprietary  systems  and  technology,  brand  name  recognition  and  reliable  website  maintenance  are  essential  in 
establishing and maintaining a leadership position and strengthening our brands. Despite our efforts to protect our proprietary rights, 

15 

 
 
 
 
 
 
 
 
unauthorized parties may attempt to copy aspects of our services or obtain and use information that we regard as proprietary. Policing 
unauthorized use of our proprietary rights is difficult and may be expensive. We can provide no assurance that the steps we take will 
prevent misappropriation of technology or that the agreements entered into for that purpose will be enforceable. Effective trademark, 
service mark, patent, copyright and trade secret protection may not be available when our products and services are made available 
online. In addition, if litigation becomes necessary to enforce or protect our intellectual property rights or to defend against claims of 
infringement or invalidity, such litigation, even if successful, could result in substantial costs and diversion of resources and management 
attention. We also cannot provide any assurance that our products and services do not infringe on the intellectual property rights of third 
parties.  Claims  of  infringement,  even  if  unsuccessful,  could  result  in  substantial  costs  and  diversion  of  resources  and  management 
attention. If unsuccessful, we may be subject to preliminary and permanent injunctive relief and monetary damages, which may be 
trebled in the case of willful infringements.  

General Risks 

Our ability to operate effectively could be impaired if we fail to attract and retain our key employees.  

Our success depends, in part, upon the continuing contributions of our executive officers, particularly our Chief Executive Officer, and 
other key employees and our continuing ability to attract, develop, motivate and retain highly qualified and skilled personnel, such as 
individuals with technical skills in a rapidly changing technological environment. Additionally, as the workforce landscape changes due 
to the COVID-19 pandemic, we must compete to attract and retain employees. We do not have employment agreements with any of our 
executive officers or other operational personnel, and, therefore, they could terminate their employment with us at any time. We do not 
maintain key person life insurance policies on any of our employees. The loss of the services of any of our key employees or the failure 
to attract or replace qualified personnel may have a material and adverse effect on our business. 

Adverse results from litigation or governmental investigations could impact our business practices and operating results.  

We face potential liability and expense for legal claims relating to the information that we publish on our sites and mobile applications, 
including claims for defamation, libel, negligence and copyright or trademark infringement, among others. We may be subject to claims 
based on the advertising of our business. Although we have not historically been the subject of any such claims that were material, any 
such claims that we face in the future could divert management time and attention away from our business and result in significant costs 
to investigate and defend, regardless of the merits of the claims. In some instances, we may elect or be compelled to remove content or 
may be forced to pay substantial damages if we are unsuccessful in our efforts to defend against these claims. If we elect or are compelled 
to remove valuable content from our sites or mobile applications, our platforms may become less useful to consumers and our traffic 
may decline. 

The value of our existing intangible assets may become impaired depending upon future operating results.  

Our intangible assets were approximately $769.4 million as of December 31, 2021, representing approximately 76% of our total assets. 
We evaluate our intangible assets to determine whether all or a portion of their carrying value may no longer be recoverable, in which 
case a charge to earnings may be necessary. Any future evaluations requiring an asset impairment charge for intangible assets would 
adversely affect future reported results of operations and stockholders’ equity, although such charges would not affect our cash flow.  

Risks Relating to our Common Stock 

We do not expect to pay any cash dividends for the foreseeable future.  

We intend to retain future earnings to finance and grow our business. As a result, we do not expect to pay any cash dividends for the 
foreseeable  future.  All  decisions  regarding  the  payment  of  dividends  will  be  made  by  our  Board  of  Directors  from  time  to  time  in 
accordance with applicable law. There can be no assurance that we will have sufficient surplus under Delaware law to be able to pay 
any dividends at any time in the future. 

Your percentage of ownership in the Company may be diluted in the future.  

In  the  future, your percentage  ownership  in  the  Company  may be  diluted because of  equity  awards  that we will  be  granting  to  our 
directors, officers and employees or otherwise as a result of equity issuances for acquisitions or capital market transactions. Such awards 
will have a dilutive effect on our earnings per share, which could adversely affect the market price of our common stock. 

16 

 
 
 
 
 
 
 
 
 
 
 
 
 
In addition, our Amended and Restated Certificate of Incorporation authorizes us to issue, without the approval of our stockholders, one 
or more classes or series of preferred stock that have such designation, powers, preferences and other relative, participating, optional 
and special rights, including preferences over our common stock with respect to dividends and distributions, as our Board of Directors 
generally may determine. The terms of one or more classes or series of preferred stock could dilute the voting power or reduce the value 
of our common stock. Similarly, the repurchase or redemption rights or liquidation preferences we could assign to holders of preferred 
stock could affect the residual value of the common stock. 

Certain provisions of our Amended and Restated Certificate of Incorporation, By-laws, and Delaware law may discourage takeovers 
and limit our ability to use, acquire, or develop certain competing businesses. 

Our  Amended  and  Restated  Certificate  of  Incorporation  and  Amended  and  Restated  By-laws  contain  certain  provisions  that  may 
discourage, delay or prevent a change in our management or control over us. For example, our Amended and Restated Certificate of 
Incorporation and Amended and Restated By-laws, collectively: 

 
 

 

 
 

authorize the issuance of preferred stock that could be used by our Board of Directors to thwart a takeover attempt; 
provide  that  vacancies  on  our  Board  of  Directors,  including  vacancies  resulting  from  an  enlargement  of  our  Board  of 
Directors, may be filled only by a majority vote of directors then in office; 
place limits on which stockholders may call special meetings of stockholders, and limit the actions that may be taken at 
such a meeting; 
prohibit stockholder action by written consent; and 
establish advance notice requirements for nominations of candidates for elections as directors or to bring other business 
before an annual meeting of our stockholders. 

These provisions could discourage potential acquisition proposals and could delay or prevent a change in control, even though a majority 
of stockholders may consider such proposal, if effected, desirable. Such provisions could also make it more difficult for third parties to 
remove and replace the members of our Board of Directors. Moreover, these provisions may inhibit increases in the trading price of our 
common stock that may result from takeover attempts or speculation.  

Our Amended and Restated Certificate of Incorporation designates the state courts of the State of Delaware, or, if no state court 
located in the State of Delaware has jurisdiction, the federal court for the District of Delaware, as the sole and exclusive forum for 
certain types of actions and proceedings that may be initiated by our stockholders, which could discourage lawsuits against us and 
our directors and officers.  

Our Amended and Restated Certificate of Incorporation provides that, unless our Board of Directors otherwise determines, the state 
courts of the State of Delaware, or, if no state court located in the State of Delaware has jurisdiction, the federal court for the District of 
Delaware, will be the sole and exclusive forum for any derivative action or proceeding brought on our behalf; any action asserting a 
claim for or based on a breach of a fiduciary duty owed by any of our current or former directors or officers to us or to our stockholders, 
including a claim alleging the aiding and abetting of such a breach of fiduciary duty; any action asserting a claim against us or any of 
our current or former directors or officers arising pursuant to any provision of the Delaware General Corporation Law (the “DGCL”) or 
our  Amended  and  Restated  Certificate  of  Incorporation  or  Bylaws;  any  action  asserting  a  claim  relating  to  or  involving  us  that  is 
governed by the internal affairs doctrine; or any action asserting an “internal corporate claim” as such term is defined in the DGCL. This 
exclusive forum provision may limit the ability of our stockholders to bring a claim in a judicial forum that such stockholders find 
favorable for disputes with us or our current or former directors or officers, which may discourage such lawsuits against us and our 
current  or  former  directors  and  officers.  Alternatively,  if  a  court  outside  of  Delaware  were  to  find  this  exclusive  forum  provision 
inapplicable to, or unenforceable in respect of, one or more of the specified types of actions or proceedings described above, we may 
incur additional costs associated with resolving such matters in other jurisdictions. 

Our business could be negatively affected as a result of actions of activist stockholders, and such activism could impact the trading 
value of our common stock. 

Stockholders may from time to time attempt to affect changes, engage in proxy solicitations or advance stockholder proposals. Activist 
stockholders may make strategic proposals related to our business, strategy, management or operations or may request changes to the 
composition of our Board of Directors. We cannot predict, and no assurances can be given as to, the outcome or timing of any such 
matters. In the event of a proxy contest, our business could be adversely affected. Responding to a proxy contest can be costly, time-
consuming  and  disruptive,  and  can  divert  the  attention  of  our  management  and  employees  from  the  operation  of  our  business  and 

17 

 
 
 
 
 
 
 
  
 
 
execution of our strategic plan. Additionally, if individuals are elected to our Board of Directors with a specific agenda, it may adversely 
affect  our  ability  to  effectively  implement  our  strategic  plan  and  create  additional  value  for  our  stockholders.  Further,  perceived 
uncertainties as to our future direction, including uncertainties related to the composition of our Board of Directors, may lead to the 
perception of instability or a change in the direction of our business, which may be exploited by our competitors, cause concern to 
current or potential customers, result in the loss of potential business opportunities, make it more difficult to attract and retain qualified 
personnel  and/or  affect  our  relationships  with  vendors,  customers  and  other  third  parties.  Moreover,  a  proxy  contest  could  cause 
significant fluctuations in the price of our common stock based on temporary or speculative market perceptions or other factors that do 
not necessarily reflect the underlying fundamentals and prospects of our business. 

Risks Relating to our Debt Agreements 

Our debt agreements contain restrictions that may limit our flexibility in operating our business. 

Our debt agreements contain various covenants that limit our flexibility in operating our businesses, including restrictions on certain 
types of transactions and a requirement that a portion of our cash flow from operations be used to service this debt, which reduces cash 
flow  available  for  other  corporate  purposes,  including  capital  expenditures  and  acquisitions.  Subject  to  certain  exceptions,  these 
covenants restrict our ability and the ability of our subsidiaries to, among other things: 

 
 
 
 
 
 
 

permit liens on current or future assets, 
enter into certain corporate transactions, 
incur additional indebtedness, 
make certain payments or distributions, 
dispose of certain property, 
prepay or amend the terms of other indebtedness, and 
enter into transactions with affiliates. 

Increases in interest rates could increase interest payable under our variable rate indebtedness. 

Approximately 16.2% of our outstanding indebtedness as of December 31, 2021 includes variable rate indebtedness under our financing 
arrangements. As a result of this indebtedness, we are subject to interest rate risk. Our interest rates are based on a floating rate index, 
and changes in interest rates could increase the amount of our interest payments and thus negatively impact our future earnings and cash 
flows. Although we have entered into interest rate swap agreements on our Term Loan to reduce interest rate volatility for a portion of 
the extended term, we cannot assure you we will be able to enter into interest rate swap agreements in the future on acceptable terms or 
that such swaps or the swaps we have in place now will be effective. If we do not have sufficient cash flow to make interest payments, 
we may be required to refinance all or part of our outstanding debt, sell assets, borrow additional money or sell securities, none of which 
we can guarantee we would be able to complete on acceptable terms or at all. 

Item 1B. Unresolved Staff Comments. None. 

Item 2. Properties. We maintain administrative offices and other facilities to support our operations. We have leases for our principal 
executive office in Chicago, Illinois and our other office in Naperville, Illinois. We believe that our facilities are adequate to meet our 
needs  for  the  immediate  future  and  that  should  it  be  needed,  we  will  be  able  to  secure  additional  space  to  accommodate  any  such 
expansion of our operations. 

Item 3. Legal Proceedings. From time to time, we may be party to various claims and legal actions arising in the ordinary course of 
our business. We do not believe that we have any pending litigation that, separately or in the aggregate, would have a material adverse 
effect on our results of operations, financial condition or cash flows. We hereby incorporate by reference Note 10 (Commitments and 
Contingencies) to the Consolidated Financial Statements included in Part II, Item 8. “Financial Statements and Supplementary Data” of 
this Annual Report on Form 10-K. 

Item 4. Mine Safety Disclosures. None. 

18 

 
 
 
 
 
 
 
PART II 

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities. Our 
common stock is listed on the NYSE under the symbol “CARS.” Based on reports by our transfer agent for our common stock, as of 
February 18, 2022, there were 4,747 holders of record of our common stock.  

Cumulative  Stockholder  Return Graph.  The  following graph  shows  the  cumulative  total  stockholder  return for our  common stock 
during  the period  from May 18, 2017  to December 31, 2021.  The graph  also  shows  the  cumulative returns  of Standard  and Poor’s 
(“S&P”)  SmallCap  600  Index,  of  which  we  are  a  member,  and  Research  Data  Group’s  (“RDG”)  Internet  Composite  Index.  The 
comparison assumes $100 was invested on May 18, 2017 in CARS common stock and each index. 

Purchases of Equity Securities by Issuer. None.  

Dividends. We have never declared or paid any cash dividends on our capital stock, and we do not currently intend to pay any cash 
dividends for the foreseeable future. Any future determination to pay dividends on our common stock will be made by the Board of 
Directors and will depend upon, among other factors, our financial condition, operating results, current and anticipated cash needs, plans 
for expansion and other factors that the Board of Directors may deem relevant. In addition, the terms of our credit facilities contain 
restrictions on our ability to declare and pay cash dividends on our capital stock. 

Recent Sales of Unregistered Securities. None. 

Use of Proceeds from Registered Securities. None. 

Item 6. [Reserved] 

19 

 
 
 
 
 
 
 
 
 
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. The following discussion and 
analysis  of  our  business,  financial  condition,  results  of  operations  and  quantitative  and  qualitative  disclosures  should  be  read  in 
conjunction with our Consolidated Financial Statements and related notes included elsewhere in this Annual Report on Form 10-K. This 
discussion  and  analysis  also  contains  forward-looking  statements  and  should  also  be  read  in  conjunction  with  the  disclosures  and 
information contained in “Note About Forward-Looking Statements” and “Risk Factors” in this Annual Report on Form 10-K. 

References in this discussion and analysis to “CARS”, “we,” “us,” “our” and similar terms refer to Cars.com Inc. and its subsidiaries, 
collectively, unless the context indicates otherwise. 

Business Overview. We are a leading digital marketplace and solutions provider for the automotive industry, connecting car shoppers 
with sellers. Through our marketplace, dealer websites and other digital products, we showcase dealer inventory, elevate and amplify 
dealers’ and automotive manufacturers (“OEMs”) brands, connect sellers with our ready-to-buy audience and empower shoppers with 
the resources and information needed to make confident car buying decisions. Our digital solutions strategy builds on the rich data and 
audience  of  our  digital  marketplace  to  offer  media  and  solutions  that  drive  growth  and  efficiency  for  the  automotive  industry.  Our 
portfolio of brands now includes Cars.com™, Dealer Inspire®, DealerRater®, FUEL™, Auto.com™, PickupTrucks.com™, CreditIQ™ 
and NewCars.com®. 

Overview of Results.  

(In thousands, except percentages) 
Revenue 
Net income (loss) (1) 

2021 

 $ 

Year Ended December 31, 
2020 

623,683 
7,719 

 $ 

547,503 
 $ 
(817,120)    

2019 

606,682 
(445,324) 

(1)  The net loss for the year ended December 31, 2020 and 2019 is primarily attributed to goodwill and intangible asset impairments of $905.9 million 

and $461.5 million, respectively. 

2021 Highlights and Recent Trends. 

Dealer Customers. In the fourth quarter of 2021, Dealer Customers increased by 150, or 1%, to 19,179 as of December 31, 2021, as 
compared with 19,029 as of September 30, 2021, continuing six consecutive quarters of growth in Dealer Customers. 

Total Dealer Customers increased by 807, or 4%, as compared with December 31, 2020. This increase was a result of sustained high 
retention rates and new sales to Dealer Customers. Dealer Customers as of December 31, 2020 were lower due to higher cancellations 
of marketplace customers in 2020, principally due to the COVID-19 pandemic. 

CreditIQ. In November 2021, we acquired all the outstanding stock of CreditIQ, Inc. (the "CIQ Acquisition"), a cutting edge automotive 
fintech platform that provides instant online loan screening and approvals to facilitate online car buying. Through the CIQ Acquisition, 
we are now able to make advanced digital financing technology available to dealers across the CARS platform. Using cash on hand, we 
paid $30.0 million at the closing excluding transaction fees and expenses. As part of the transaction, we may be required to pay additional 
cash consideration of up to $50.0 million based on future performance over a three-year period with a mutually agreed upon option for 
a fourth year. 

Technology Transformation. In June 2021, we announced the completion of a transformed online platform and mobile app for our 
users. Our new Cars.com site offers load times up to 80% faster and real-time inventory updates of over 50,000 cars added to the site 
daily,  an  especially  important  feature  in  today's  inventory-starved  environment.  The  upgraded  Cars.com  site,  built  on  cloud-based 
technology, now delivers a more streamlined and dynamic experience for both car shoppers and sellers. Our updated site experience 
builds on a wealth of content and offers even more advanced tools, interactive features and personalized content combined with a vibrant, 
intuitive and accelerated path to purchase. 

FordDirect  Agreement.  In  April  2021,  we  announced  that  we  were  selected  by  FordDirect  as  a  preferred  website  and  technology 
platform provider for its approximately 3,000 U.S. dealerships. 

Debt Repayments. During the year ended December 31, 2021, we generated substantial cash flow enabling us to make $120.0 million 
of debt repayments, of which $110.0 million were voluntary prepayments. 

FUEL.  Launched  in  early  2020,  FUEL  is  a  unique,  high-ROI,  targeted  video  advertising  solution  that  generates  superior  returns 
compared to high-cost broadcast television advertising, on which the auto industry spends approximately $10 billion per year, in addition 
to what is spent on other expensive advertising mediums. FUEL continues to be one of our fastest growing products. FUEL enables 

20 

 
 
 
 
 
 
 
 
 
   
 
 
 
  
  
 
 
 
 
  
 
 
 
 
dealerships and OEMs to target and reach in-market car shoppers by leveraging the power of Cars.com's exclusive first-party audience 
data. 

Impact of COVID-19 on our business. Beginning in March 2020, the COVID-19 pandemic spread throughout the United States and 
the rest of the world and resulted in governmental authorities around the country implementing numerous measures to contain the virus, 
such as quarantines, shelter-in-place orders and business shutdowns (the “related restrictions”). As cases of COVID-19 persist in various 
regions around the globe and new COVID-19 variants emerge, these related restrictions may still be enforced or be renewed in certain 
markets. During the year ended December 31, 2020, and to a lesser extent during the year ended December 31, 2021, our business, 
financial condition, liquidity and operating results were adversely affected by the COVID-19 pandemic, as a widespread increase in 
unemployment, reduced consumer spending and supply chain disruptions impacted the greater macroeconomic automotive industry. 

Key Operating Metrics. We regularly review a number of key metrics to evaluate our business, measure our performance, identify 
trends affecting our business, formulate financial projections and make operating and strategic decisions. Information regarding Traffic, 
Average Monthly Unique Visitors and Monthly Average Revenue Per Dealer is as follows (in thousands, except for Monthly Average 
Revenue Per Dealer): 

Traffic 
Average Monthly Unique Visitors 
Monthly Average Revenue Per Dealer - Annual 

Information regarding our Dealer Customers is as follows: 

Year Ended December 31, 

2021 

2020 

    % Change 

591,499 
25,064 
2,309 

  $ 

599,807    
23,822     
1,995    

(1)% 
5% 
16% 

  $ 

Dealer Customers 
Monthly Average Revenue Per Dealer - 
Quarterly 

  December 31, 2021      December 31, 2020      % Change 

19,179    

18,372    

4% 

  September 30, 2021      % Change 
19,029    

1% 

 $ 

2,333   $ 

2,264     

3%    $ 

2,332     

0% 

Traffic ("Visits"). Traffic is fundamental to our business. Traffic to the CARS network of websites and mobile apps provides value to 
our advertisers in terms of audience, awareness, consideration and conversion. In addition to tracking traffic volume and sources, we 
monitor activity on our properties, allowing us to innovate and refine our consumer-facing offerings. Traffic is defined as the number 
of visits to CARS desktop and mobile properties (responsive sites and mobile apps), measured using Adobe Analytics. Traffic does not 
include traffic to Dealer Inspire websites. Traffic provides an indication of our consumer reach. Although our consumer reach does not 
directly  result  in  revenue,  we  believe  our  ability  to  reach  in-market  car  shoppers  is  attractive  to  our  dealer  customers  and  national 
advertisers. 

Traffic for the twelve months ended December 31, 2021 was essentially flat compared to the prior year. 

Average Monthly Unique Visitors (“UVs”). Growth in unique visitors to our network of websites and mobile apps increases the number 
of impressions, clicks, leads and other events we can monetize to generate revenue. We define UVs in a given month as the number of 
distinct visitors that engage with our platform during that month. Visitors are identified when a user first visits an individual CARS 
property on an individual device/browser combination or installs one of our mobile apps on an individual device. If a visitor accesses 
more than one of our web properties or apps or uses more than one device or browser, each of those unique property/browser/app/device 
combinations count toward the number of UVs. UVs do not include Dealer Inspire UVs. We measure UVs using Adobe Analytics. 

UVs increased 5% from December 31, 2020. We believe the growth in UVs was primarily related to heightened consumer demand 
resulting from an increase in consumer confidence due to the economic stimulus during the first half of 2021. This was partially offset 
by certain short-term negative impacts in connection with the completion of the Technology Transformation. 

Average Revenue Per Dealer (“ARPD”). We believe that our ability to grow ARPD is an indicator of the value proposition of our 
platform. We define ARPD as Dealer revenue, excluding digital advertising services, during the period divided by the monthly average 
number of Dealer Customers during the same period. 

ARPD for the quarter remained essentially flat from September 30, 2021 and increased 3% from December 31, 2020, primarily driven 
by growth in FUEL revenue, as well as growth in digital solutions. 

21 

 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
  
  
 
 
  
  
 
 
  
ARPD for the year increased 16% from December 31, 2020, primarily driven by the second quarter 2020 invoice credits provided to 
our customers as a result of the COVID-19 pandemic and related restrictions, as well as our dealer customers' further adoption of FUEL 
and digital solutions. 

Dealer Customers. Dealer Customers represent dealerships using our products as of the end of each reporting period. Each physical or 
virtual dealership location is counted separately, whether it is a single-location proprietorship or part of a large, consolidated dealer 
group. Multi-franchise dealerships at a single location are counted as one dealer. 

Total Dealer Customers increased 1% from September 30, 2021. Dealer Customers increased, as a result of growth in marketplace and 
solutions only dealer customers, reflecting improved retention rates. 

Total Dealer Customers increased by 4%, from December 31, 2020. This increase was a result of sustained high retention rates and new 
sales to Dealer Customers. Dealer Customers as of December 31, 2020 were lower due to higher cancellations of marketplace customers 
in 2020, principally due to the COVID-19 pandemic. 

Factors Affecting Our Performance. Our business is impacted by the changes in the larger automotive ecosystem, including inventory 
supply and supply chain disruptions, semiconductor shortages, employee retention and changes related to automotive advertising, among 
other macroeconomic factors. Changes in vehicle sales volumes in the United States also influence OEMs’ and dealerships’ willingness 
to increase investments in technology solutions and automotive marketplaces like Cars.com and could impact our pricing strategies 
and/or revenue mix. 

Our long-term success will depend in part on our ability to continue to transform our business toward a multi-faceted suite of digital 
solutions that complement our online marketplace offerings. We believe our core strategic strengths, including our powerful family of 
brands, growing high-quality audience and suite of digital solutions for advertisers, will assist us as we navigate a rapidly changing 
automotive environment. Additionally, we are focused on equipping our customers with digital solutions to enable them to compete in 
an environment in which an increasing number of car-buying customers are shopping online. These solutions include virtual showrooms, 
home  delivery,  online  chat,  vehicle  financing  and  our  FUEL product  that  allows  dealers  to  target  in-market  buyers  on  streaming 
platforms. The foundation of our continued success is the value we deliver to customers, and we believe that our large audience of in-
market, car shoppers and innovative solutions deliver significant value to our customers. 

Although the future effects of the COVID-19 pandemic are unknown and depend on numerous factors outside of our control, we believe 
our marketplace, advertising and digital solutions remain critical in helping our customers navigate certain challenges of the pandemic 
and related restrictions. We also believe our solutions will continue to be important tools for our customers in the future and, in particular, 
may help mitigate potential future impacts of the pandemic and related restrictions. 

22 

 
 
 
  
 
 
 
 
Results of Operations.  

Year Ended December 31, 2021 Compared to Year Ended December 31, 2020 

(In thousands, except percentages) 
Revenue: 
Dealer 
OEM and National 
Other 
Total revenue 
Operating expenses: 

  Cost of revenue and operations 
  Product and technology 
  Marketing and sales 
  General and administrative 
  Affiliate revenue share 
  Depreciation and amortization 
  Goodwill and intangible asset impairment 
Total operating expenses 
Operating income (loss) 

Nonoperating expense: 
Interest expense, net 
Other expense, net 
Total nonoperating expense, net 
Income (loss) before income taxes 
Income tax expense (benefit) 
Net income (loss) 

*** Not meaningful 

 $ 

 $ 

549,923 
65,085 
8,675 
623,683 

114,200 
77,316 
208,335 
73,562 
— 
101,932 
— 
575,345 
48,338 

(38,729)    
(126)    
(38,855)    
9,483 
1,764 
7,719 

 $ 

2021 

2020 

$ Change 

  % Change 

 $ 

 $ 

463,018 
73,176 
11,309 
547,503 

86,905 
(8,091) 
(2,634) 
76,180 

19% 
(11)% 
(23)% 
14% 

12% 
27% 
14% 
25% 
(100)% 
(10)% 
(100)% 
(60)% 
***

2% 
(99)% 
(21)% 
***
***
***

101,536 
60,664 
183,448 
59,051 
10,970 
113,276 
905,885 
1,434,830 
(887,327) 

12,664 
16,652 
24,887 
14,511 
(10,970) 
(11,344) 
(905,885) 
(859,485) 
935,665 

(37,856) 
(11,226) 
(49,082) 
(936,409) 
(119,289) 
(817,120) 

(873) 
11,100 
10,227 
945,892 
121,053 
 $  824,839 

Dealer revenue. Dealer revenue consists of marketplace and digital solutions sold to dealer customers. Dealer revenue is our largest 
revenue stream, representing 88.2% and 84.6% of total revenue for the years ended December 31, 2021 and 2020, respectively, and 
increased by $86.9 million, or 19%, compared to the prior year. 

We experienced continued growth in our FUEL and digital solutions products, as well as a 4% increase in Dealer Customers. Dealer 
revenue in 2020 was also impacted significantly by our response to the COVID-19 pandemic. In an effort to assist our dealer customers 
impacted by the COVID-19 pandemic and related restrictions, we provided, among other measures, approximately $38.2 million of 
financial relief in the form of certain invoice credits of 50% for April 2020 and 30% for May and June 2020. 

OEM and  National  revenue.  OEM  and National revenue consists of display  advertising and  other  solutions  sold  to  OEMs,  certain 
advertising agencies, automotive dealer associations and auto adjacent businesses. OEM and National revenue represents 10.4% and 
13.4%  of  total  revenue  for  the  years  ended  December  31,  2021  and  2020,  respectively.  OEM  and  National  revenue  declined  11%, 
primarily due to pullbacks in OEM spending associated with fewer new model releases and continued production shortages, both driven 
by supply-chain disruptions as a result of the COVID-19 pandemic. 

Operating  expenses.  For  the  year  ended  December  31,  2020,  several  of  the  financial  statement  line  items  described  below  were 
significantly lower as compared to the year ended December 31, 2021, due to our management of expenses in 2020 in response to the 
COVID-19 pandemic. For example, beginning in the second quarter of 2020, we implemented multiple initiatives to align our expenses 
with the lower revenue resulting from our invoice credits. The impact of lower spending in 2020 as a result of the COVID-19 pandemic 
primarily impacted the second quarter of 2020 and to a lesser extent, the latter half of 2020. 

Cost of revenue and operations. Cost of revenue and operations expense primarily consists of costs related to our pay per lead products, 
third-party costs for processing dealer vehicle inventory, product fulfillment and compensation costs for the product fulfillment and 
customer  service  teams.  Cost  of  revenue  and  operations  expense  represents  18.3%  and  18.5%  of  total  revenue  for  the  years  ended 
December 31, 2021 and 2020, respectively. Cost of revenue and operations expense increased, primarily due to lower spending in the 
prior year as a result of the COVID-19 pandemic expense adjustments, as well as revenue growth from FUEL and digital solutions 
products, which have an inherently higher cost of revenue. 

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Product  and  technology.  The  product  team  creates  and  manages  consumer  and  dealer-facing  innovation  and  user  experience.  The 
technology  team  develops  and  supports  our  products  and  websites.  Product  and  technology  expense  includes  compensation  costs, 
hardware  and  software  maintenance,  software  licenses,  data  center  and  other  infrastructure  costs.  Product  and  technology  expense 
represents 12.4% and 11.1% of total revenue for the years ended December 31, 2021 and 2020, respectively. Product and technology 
expense  increased,  primarily  due  to  lower  spending  in  the  prior  year  as  a  result  of  the  COVID-19  pandemic,  as  well  as  continued 
investment in the business. 

Marketing and sales. Marketing and sales expense primarily consists of traffic and lead acquisition costs (including search engine and 
other  online  marketing),  TV  and  digital  display/video  advertising  and  creative  production,  market  research,  trade  events  and 
compensation costs for the marketing, sales and sales support teams, as well as bad debt expense related to the allowance for doubtful 
accounts. Marketing and sales expense represents 33.4% and 33.5% of total revenue for the years ended December 31, 2021 and 2020, 
respectively. Marketing and sales expense increased, primarily due to lower spending in the prior year as a result of the COVID-19 
pandemic that reduced our advertising and trade events spend. 

General and administrative. General and administrative expense primarily consists of compensation costs for certain of the executive, 
finance, legal, human resources, facilities and other administrative employees. In addition, general and administrative expense includes 
office space rent, legal, accounting and other professional services, transaction-related costs, severance, transformation and other exit 
costs and costs related to the write-off and loss on assets, excluding the goodwill and intangible asset impairment discussed below. 
General and administrative expense represents 11.8% and 10.8% of total revenue for the years ended December 31, 2021 and 2020, 
respectively. General and administrative expense increased, primarily due to $11.9 million in transaction related costs, including $9.6 
million of compensation expense recognized as part of the $30.0 million upfront purchase consideration of CreditIQ recorded in the 
fourth quarter. In addition, the increase includes the impact of lower spending in the prior year as a result of the COVID-19 pandemic, 
as well as increased compensation costs, including stock-based compensation. 

Affiliate revenue share. Affiliate revenue share expense ended in June 2020. For information related to the affiliate market conversions, 
see  Note  6  (Unfavorable  Contracts  Liability)  to  the  accompanying  Consolidated  Financial  Statements  included  in  Part  II,  Item  8., 
“Financial Statements and Supplementary Data” of this Annual Report on Form 10-K. 

Depreciation  and  amortization.  Depreciation  and  amortization  expense  decreased  10%,  primarily  due  to  certain  assets  being  fully 
depreciated and amortized as compared to the prior year period, partially offset by depreciation and amortization on additional assets 
acquired. 

Goodwill and intangible asset impairment. As of March 31, 2020, we determined there was a triggering event, caused by the economic 
impacts of  the  COVID-19 pandemic. We performed  interim quantitative  impairment  tests  as of March 31,  2020. The results of  the 
goodwill and indefinite-lived intangible asset impairment tests indicated that the carrying values exceeded the estimated fair values and 
thus, we recorded an impairment of $505.9 million and $400.0 million, respectively. 

Interest expense, net. Interest expense, net increased by $0.9 million compared to the prior year period, due to a higher overall interest 
rate on our outstanding debt, partially offset by lower debt outstanding. For information related to our Term and Revolving Loans and 
interest rate swap, see Note 7 (Debt) and Note 8 (Interest Rate Swap) to the accompanying Consolidated Financial Statements included 
in Part II, Item 8., “Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.   

Other expense, net. Other expense, net changed, primarily due to the $9.4 million impairment of a non-marketable investment, triggered 
by  the  COVID-19  pandemic  during  the  first  quarter  of  2020.  For  information  related  to  the  impairment,  see  Note  2  (Significant 
Accounting Policies) to the accompanying Consolidated Financial Statements included in Part II, Item 8., “Financial Statements and 
Supplementary Data” of this Annual Report on Form 10-K.   

Income tax expense (benefit). The effective income tax rate, expressed by calculating the income tax expense (benefit) as a percentage 
of Income (loss) before income tax, was 19% for the year ended December 31, 2021 and differed from the U.S. federal statutory rate of 
21%, primarily due to the tax benefit realized from a partial release of the valuation allowance, stock-based compensation and tax credits, 
partially offset by an increase in our uncertain tax positions and the impact of nondeductible transaction expenses. The effective income 
tax rate was 13% for the year ended December 31, 2020 and differed from the U.S. federal statutory rate of 21%, primarily due to the 
goodwill and intangible asset impairments and the establishment of a valuation allowance recorded against the deferred tax assets. For 
information related to income taxes, see Note 14 (Income Taxes) to the Consolidated Financial Statements included in Part II, Item 8., 
“Financial Statements and Supplementary Data” of this Annual Report on Form 10-K. 

24 

 
 
 
 
 
  
  
  
 
Year Ended December 31, 2020 Compared to Year Ended December 31, 2019 

The comparison of the 2020 results with 2019 can be found under the heading “Year Ended December 31, 2020 Compared to Year 
Ended  December  31,  2019”  in  “Part  II,  Item  7.,  Management’s  Discussion  and  Analysis  of  Financial  Condition  and  Results  of 
Operations” section of our 2020 Form 10-K, which comparison is incorporated by reference herein. 

Liquidity and Capital Resources  

Overview. Our primary sources of liquidity are cash flows from operations, available cash reserves and debt capacity available under 
our credit facilities. Our positive operating cash flow, along with our Revolving Loan described below, provide adequate liquidity to 
meet our short and long-term business needs, including those for investments and strategic acquisitions. However, our ability to maintain 
adequate  liquidity  for  our  operations  in  the  future  is  dependent  upon  a  number  of  factors,  including  our  revenue,  macroeconomic 
conditions, the duration and severity of the economic and operational impacts caused by the COVID-19 pandemic, our ability to manage 
costs, including capital expenditures, and to collect accounts receivable, and various other factors, many of which are beyond our direct 
control. 

As discussed below, we are subject to certain financial and other covenants contained in our debt agreements, as amended, including by 
the third amendment to the Credit Agreement (the "Third Amendment"). For information related to the Credit Amendment, as amended, 
see Note 7 (Debt) in Part II, Item 8., “Financial Statements and Supplementary Data”, of this Annual Report on Form 10-K. 

We may also seek to raise funds through debt or equity financing in the future to fund acquisitions, investments, or operations, consistent 
with our strategy. If we need to access the capital markets, there can be no assurance that financing may be available on attractive terms, 
if at all. As of December 31, 2021, Cash and cash equivalents were $39.1 million and including our undrawn Revolving Loan our total 
liquidity was $269.1 million. 

Indebtedness. As of December 31, 2021, the outstanding aggregate principal amount of our indebtedness was $477.5 million, at an 
effective interest rate of 5.7%, including $77.5 million of outstanding principal under the Term Loan, which carries an interest rate of 
2.5% and outstanding principal under the bonds of $400.0 million, at an interest rate of 6.375%. During the year ended December 31, 
2021, we made $120.0 million in Term Loan payments, of which $10.0 million were mandatory. As of December 31, 2021, $230.0 
million was  available  to borrow under  the Revolving  Loan.  Our borrowings  are  limited by our  Senior  Secured  Leverage  Ratio  and 
Interest Coverage Ratio, calculated in accordance with our Credit Agreement, which were 0.41x and 5.72x as of December 31, 2021, 
respectively. For further information, see Note 7 (Debt) to the accompanying Consolidated Financial Statements included in Part II, 
Item 8., “Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.  

On October 30, 2020, we issued $400.0 million aggregate principal amount of 6.375% senior unsecured notes due 2028 (the "Notes”). 
We used the net proceeds from the offering, together with cash on hand, to repay $235.0 million of borrowings under our Revolving 
Credit Facility, repay $162.8 million of borrowings under our Term Loan and pay fees associated with the offering.  

On October 30, 2020, we entered into the Third Amendment to our Credit Agreement in connection with a broader refinancing, in which 
we reduced the size of our outstanding borrowings under the Credit Agreement to an aggregate principal amount of $430.0 million, 
comprised of a $230.0 million Revolving Credit Facility and a $200.0 million Term Loan, and extended the maturity date to May 31, 
2025. The Third Amendment also included the following: 

 

 
 

 
 

 
 

A  maximum  Senior  Secured  Leverage  Ratio  of  3.50x  (as  defined  within  the  Credit  Agreement,  as  amended),  with  a 
temporary step up for material permitted acquisitions; 
A minimum Interest Coverage Ratio of 2.75x and 3.00x beginning June 30, 2023; 
A revised interest rate grid updated to reflect a maximum ABR margin of 1.75% and a maximum Eurodollar margin of 
2.75%; 
Reduction of the LIBOR floor to 0.50%; 
Certain modifications to negative covenants restricting additional indebtedness, investments, acquisitions, debt repayments 
and certain dividends and distribution; 
Provisions to accommodate the replacement of the existing LIBOR Rate with a successor benchmark interest rate; and 
Ended the Covenant Adjustment Period and removed the related minimum liquidity requirement and anti-cash hoarding 
covenant that were implemented pursuant to the second amendment of our Credit Agreement (the "Second Amendment"). 

Interest Rate Swap. The interest rate on borrowings under our Term Loan is floating and, therefore, subject to fluctuations. In order to 
manage the risk associated with changes in interest rates on its borrowing under the Term Loan, we entered into an interest rate swap 
(the “Swap”) effective December 31, 2018. Under the terms of the Swap, we are locked into a fixed rate of interest of 2.96% on a 
notional amount of $300 million. The Swap was initially designated as a cash flow hedge of interest rate risk. 

25 

 
 
  
  
 
 
 
 
  
The Second Amendment triggered a quantitative hedge effectiveness test, which resulted in the loss of hedge accounting. As a result, as 
of the date of the Second Amendment, the unrealized loss included within Accumulated other comprehensive loss was frozen and is 
now being ratably reclassified into Net income (loss) over the remaining life of the Swap through Interest expense, net and Income tax 
expense (benefit) on the Consolidated Statements of Income (Loss). Subsequent to the Second Amendment, any changes in the fair 
value of the Swap are recorded within Other (expense) income, net on the Consolidated Statements of Income (Loss). 

The Third Amendment triggered a partial extinguishment of the underlying Term Loan. Due to the extinguishment, we wrote-off a 
proportional  amount  of  the  frozen  Accumulated  other  comprehensive  loss  balance  as  of  the  date  of  the  partial  extinguishment 
proportional  to  the  reduction  in  the  underlying  Term  Loan.  As  a  result,  we  included  $4.5  million  in  Interest  expense,  net  on  the 
Consolidated Statement of Income (Loss) during the year ended December 31, 2020.   

As of December 31, 2021, the fair value of the Swap was an unrealized loss of $3.5 million, which is recorded in Other accrued liabilities 
on the Consolidated Balance Sheets. As of December 31, 2020, the fair value of the Swap was an unrealized loss of $12.1 million, of 
which  $8.5  million  and  $3.6  million  was  recorded  in  Other  accrued  liabilities  and  Other  noncurrent  liabilities,  respectively,  on  the 
Consolidated Balance Sheets. During the years ended December 31, 2021 and December 31, 2020, $5.7 million and $11.1 million was 
reclassified  from Accumulated other  comprehensive  loss and recorded  in Interest  expense,  net, respectively. During  the year  ended 
December 31, 2021, we made payments of $8.6 million related to the Swap. During the year ended December 31, 2021, $0.9 million 
was reclassified as a tax benefit from Accumulated other comprehensive loss into Income tax expense (benefit) on the Consolidated 
Statements of Income (Loss). 

Affiliate Agreements. As of October 2019, we successfully converted all affiliates to our direct control, as our last affiliate agreement 
terminated in October 2019. Therefore, we have a direct relationship with all dealer customers and recognize the revenue associated 
with converted dealers as Dealer revenue, rather than Wholesale revenue, in the Consolidated Statements of Income (Loss). During 
2021 and, to a lesser extent in 2020, we realized incremental cash flow, as we are no longer required to make any further payments to 
the affiliates under these agreements. 

Share  Repurchase  Program.  In March 2018,  our  Board of Directors  authorized  a  share  repurchase  program  to  acquire  up  to $200 
million of our common stock over a two-year period. Under this program, we were able to repurchase shares from time to time in open 
market transactions or through privately negotiated transactions in accordance with applicable federal securities laws. The timing and 
amounts of any purchases under the share repurchase program was based on market conditions and other factors including price. The 
repurchase  program  did  not  require  the  purchase  of  any  minimum  number  of  shares  and  could  have  been  suspended,  modified  or 
discontinued at any time without prior notice. In March 2020, the repurchase program expired and there were no share repurchases 
during the year ended December 31, 2020. We repurchased and subsequently retired 1.7 million shares for $40.0 million during the year 
ended December 31, 2019. 

Cash Flows. Details of our cash flows are as follows (in thousands):  

Net cash provided by (used in): 
Operating activities 
Investing activities 
Financing activities 
Net change in cash and cash equivalents 

Year Ended December 31, 

2021 

2020 

Change 

  $ 

  $ 

138,003 
  $ 
(39,450)     
(127,203)     
(28,650)    $ 

138,616 
(16,712) 
(67,734) 
54,170 

  $ 

  $ 

(613) 
(22,738) 
(59,469) 
(82,820) 

Operating Activities. Cash provided by operating activities was essentially flat compared to the prior period. 

Investing Activities. The change in cash used in investing activities is primarily due to payments related to the CIQ Acquisition in 2021, 
net of cash acquired. 

Financing Activities. During the year ended December 31, 2021, cash used in financing activities was primarily related to $120.0 million 
of debt repayments, of which $110.0 million were voluntary prepayments. During the year ended December 31, 2020, cash used in 
financing activities is primarily related to $50.6 million of net debt repayments, inclusive of $615.6 million in debt repayments, partially 
offset by $565.0 million in proceeds related to the issuance of the bond and our draw on our Revolving Credit Facility during the first 
quarter of 2020. Additionally, there was $17.3 million of debt issuance costs associated with the bond offering and the second and third 
amendments. For information related to our debt, see Note 7 (Debt) to the accompanying Consolidated Financial Statements included 
in Part II, Item 8., “Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.  

26 

 
 
  
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
Contractual Obligations. As of December 31, 2021, we had the following obligations and commitments to make future payments under 
contracts, contractual obligations and commercial commitments (in thousands): 

Contractual Obligations   
Long-term debt (1) 
Interest on debt and 
swap (2) 
Operating leases 
Other obligations (3) 
Total 

Total 
 $  477,500 

189,234 
43,662 
10,711 
 $  721,107 

2022 

2023 

Payments due by Period 
2025 
2024 

2026 

    Thereafter 

 $ 

11,250 

 $ 

16,250  $ 

20,000  $ 

30,000 

 $ 

- 

 $ 

400,000 

31,631 
4,470 
8,341 
55,692 

 $ 

27,730 
4,042 
1,770 
49,792  $ 

27,290 
4,154 
600 
52,044  $ 

26,083 
4,570 
— 
60,653 

 $ 

25,500 
4,684 
— 
30,184 

 $ 

51,000 
21,742 
— 
472,742 

 $ 

(1)  Long-term debt includes future principal payments on long-term borrowings through scheduled maturity dates. Excluded from these amounts are 

the non-cash amortization of debt issuance and other costs related to indebtedness. 

(2)  Interest payments for variable rate debt were calculated using interest rates as of December 31, 2021 and factor in scheduled amortization payments 

primarily on the Term Loan and Swap. 

(3)  Other obligations represent commitments under certain vendor and other contracts. Excluded from the above table is the contingent consideration 
related to the CIQ Acquisition as the amounts and timing are uncertain. As part of the CIQ Acquisition, we may be required to pay up to an 
additional $50.0 million in cash consideration to the former owners based on two earn-out achievement objectives, including an earnings related 
metric and lender market share. The actual amount to be paid will be based on the acquired business’s future performance to be attained over a 
three-year performance period with a mutually agreed upon option for a fourth year.  

Commitments  and  Contingencies.  For  further  information,  see  Note  10  (Commitments  and  Contingencies)  to  the  accompanying 
Consolidated Financial Statements included in Part II, Item 8., “Financial Statements and Supplementary Data” of this Annual Report 
on Form 10-K. 

Subsequent Events. 

Accu-Trade Acquisition. In February 2022, we signed a definitive agreement to acquire 100% of the assets of Accu-Trade, Galves 
Market  Data  and  MADE  Logistics  ("Accu-Trade"),  which  includes  real-time,  VIN-specific  appraisal  and  valuation  data,  instant 
guaranteed offer capabilities and logistics technology. Consideration for the transaction will be $65 million in cash at closing. There is 
also the potential for additional cash and stock consideration based on achievement of certain financial thresholds. The transaction is 
expected to close in March 2022. 

Share Repurchase Program. In February 2022, our Board of Directors authorized a three-year share repurchase program to acquire up 
to $200 million of our common stock. 

Critical Accounting Policies and Estimates. The preparation of financial statements in conformity with accounting principles generally 
accepted in the United States of America requires management to make estimates and assumptions about future events that affect the 
amounts reported in the financial statements and accompanying notes. Actual results could differ significantly from those estimates. We 
believe the following discussion addresses our most critical accounting policies, which are those that are important to the presentation 
of our financial condition and results of operations and require management’s most subjective and complex judgments.  

Revenue Recognition. We account for a customer arrangement when we and the customer have an approved contract that specifies the 
rights  and  obligations  of  each  party  and  the  payment  terms,  and  we  believe  it  is  probable  we  will  collect  substantially  all  of  the 
consideration to which we will be entitled in exchange for the services that will be provided to the customer. We periodically enter into 
arrangements that include multiple promises that we evaluate to determine whether the promises are separate performance obligations. 
We  identify  performance  obligations  based  on  services  to  be  transferred  to  a  customer  that  are  distinct  within  the  context  of  the 
contractual terms. We allocate the contractual transaction price to each distinct performance obligation and recognize revenue when it 
satisfies a performance obligation by providing a service to a customer. Revenue is generated through our direct sales force and prior to 
October 2019, through affiliate sales channels (Wholesale revenue).  

Marketplace  Subscription  Advertising  Revenue.  Our  primary  source  of  revenue  is  through  the  sale  of  marketplace  subscription 
advertising packages to dealer customers. Our subscription packages allow dealer customers to showcase their new and used vehicle 
inventory  to  in-market  shoppers  on  the  Cars.com  website.  The  subscription  packages  are  generally  a  fixed  price  arrangement  with 
varying contract terms, typically ranging from three to six months, that are automatically renewed, typically on a month-to-month basis. 
We  recognize  subscription  package  revenue  ratably  as  the  service  is  provided  over  the  contract  term.  Marketplace  subscription 
advertising revenue is recorded in Dealer revenue and, prior to October 2019, Wholesale revenue in the Consolidated Statements of 
Income (Loss). 

27 

 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
  
  
  
 
 
  
  
  
  
  
 
 
  
  
  
  
  
 
 
  
  
 
 
 
 
 
 
 
 
We also offer our customers several add-on products to the subscription packages, as well as FUEL. Add-on products include premium 
advertising  products  that  can  be  uniquely  tailored  to  an  individual  dealer  customer’s  current  needs.  Substantially  all  of  our  add-on 
products, as well as FUEL, are sold from the subscription packages as the customer cannot benefit from add-on products on their own. 
Therefore, the subscription packages and add-on products, as well as FUEL, are combined as a single performance obligation, and we 
recognize the related revenue ratably as the services are provided over the contract term. 

We  also  provide  services,  including  hosting  flexible,  custom  designed  website  platforms  supporting  highly  personalized  digital 
marketing campaigns, digital retailing and messaging platform products. We recognize revenue related to these services ratably as the 
service is provided over the contract term. The related revenue is recorded in Dealer revenue in the Consolidated Statements of Income 
(Loss). 

Prior  to  October  2019,  our  affiliates  also  sold  marketplace  subscription  advertising  to  dealer  customers,  and  we  earned  Wholesale 
revenue through our affiliate agreements. Affiliates were assigned certain sales territories in which they sold our products. Under these 
agreements, we charged the affiliates 60% of the corresponding Cars.com retail rate for products sold to affiliate dealer customers. We 
recognized Wholesale revenue ratably as the service was provided over the contract term. In situations where our direct sales force sold 
our products within an affiliate’s assigned territory, we paid the affiliate a revenue share which was classified as Affiliate revenue share 
in  the  Consolidated  Statements  of  Income  (Loss).  Wholesale  revenue  also  included  the  amortization  of  the  Unfavorable  contracts 
liability. For information related to the Unfavorable contracts liability, see Note 6 (Unfavorable Contracts Liability) to the accompanying 
Consolidated Financial Statements included in Part II, Item 8., “Financial Statements and Supplementary Data” of this Annual Report 
on Form 10-K. 

Display Advertising Products and Services Revenue. We also earn revenue through the sale of display advertising on our website to 
national  advertisers,  pursuant  to  transaction-based  contracts,  which  are  billed  for  impressions  delivered  or  click-throughs  on  their 
advertisements. An impression is the display of an advertisement to an end-user on the website and is a measure of volume. A click-
through occurs when an end-user clicks on an impression. We recognize revenue as the impressions or click-throughs are delivered. If 
the impressions or click-throughs delivered are less than the amount invoiced to the customer, the difference is recorded as deferred 
revenue  and  recognized  as  revenue when  earned. We  recognize  revenue  related  to  these  services  at  the  point  in  time  the  service  is 
provided. Display advertising products revenue sold to OEMs is recorded in OEM and National revenue in the Consolidated Statements 
of Income (Loss). We also provide services related to customized digital marketing and customer acquisition services, including paid, 
organic, social and creative services to dealer customers. We recognize revenue related to these services at the point in time the service 
is provided. Display advertising products revenue sold to dealers is recorded in Dealer revenue in the Consolidated Statements of Income 
(Loss). 

Pay Per Lead Revenue. We also sell leads, which are connections from consumers to dealer customers in the form of phone calls, emails 
and text messages, to dealer customers, OEMs and third-party resellers. We recognize pay per lead revenue primarily on a per-lead basis 
at the point in time in which the lead has been delivered. Revenue related to pay per lead is recorded in Dealer revenue, OEM and 
National  revenue,  Other  revenue  or,  prior  to  October  2019,  Wholesale  revenue,  depending  on  the  customer  who  is  purchasing  this 
product, in the Consolidated Statements of Income (Loss). 

Other Revenue. Other revenue primarily includes revenue related to vehicle listing data sold to third parties and peer-to-peer vehicle 
advertising.  We  recognize  other  revenue  either  ratably  as  the  services  are  provided  or  at  the  point  in  time  the  services  have  been 
performed. Other revenue is recorded in Other revenue in the Consolidated Statements of Income (Loss). 

Goodwill. Goodwill represents the excess of acquisition cost over the fair value of assets acquired, including identifiable intangible 
assets,  net  of  liabilities  assumed.  Goodwill  is  tested  for  impairment  on  an  annual  basis  or  between  annual  tests  if  events  occur  or 
circumstances changed that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Our goodwill 
is tested for impairment at a level referred to as the reporting unit. The level at which we test goodwill for impairment requires us to 
determine whether the operations below the business segment level constitute a business for which discrete financial information is 
available and segment management regularly reviews the operating results. We determined that we operated as a single reporting unit. 

The process of estimating the fair value of goodwill is subjective and requires us to make estimates that may significantly impact the 
outcome of the analysis. A qualitative assessment considers events and circumstances such as macroeconomic conditions, industry and 
market conditions, cost factors and overall financial performance, as well as company specifications. If after performing this assessment, 
we concluded it is more likely than not that the fair value of the reporting unit is less than its carrying amount, then we would perform 
the quantitative test. 

Under the quantitative test, a goodwill impairment is identified by comparing the fair value of the reporting unit to the carrying amount, 
including goodwill. If the carrying amount of the reporting unit exceeds the fair value of the reporting unit, goodwill is considered 

28 

 
 
 
 
 
 
 
 
impaired and an impairment charge is recognized in an amount equal to the excess, not to exceed the carrying amount of goodwill. 

We estimate the fair value of the reporting unit with an income approach using the discounted cash flow (“DCF”) analysis and we also 
considered  a  market-based  valuation  methodology  using  comparable  public  company  trading  values  and  our  market  capitalization. 
Determining fair value requires the exercise of significant judgments, including the amount and timing of expected future cash flows, 
long-term growth rates, the discount rate and relevant comparable public company earnings multiples. The cash flows employed in the 
DCF analysis are based on our best estimate of future sales, earnings and cash flows after considering factors such as general market 
conditions and recent operating performance. The discount rate utilized in the DCF analysis is based on the reporting unit’s weighted-
average  cost  of  capital,  which  takes  into  account  the  relative  weights  of  each  component  of  capital  structure  (equity  and  debt)  and 
represents the expected cost of new capital, adjusted as appropriate to consider the risk inherent in future cash flows of our reporting 
unit. 

Impairment assessment inherently involves management judgments regarding a number of assumptions described above. The reporting 
unit fair value also depends on the future strength of the U.S. economy. New and developing competition as well as technological change 
could also adversely affect future fair value estimates. Due to the many variables inherent in the estimation of a reporting unit’s fair 
value and the relative size of our recorded goodwill, differences in assumptions could have a material effect on the estimated fair values. 

For information related to the goodwill impairment recorded during the years ended December 31, 2020 and 2019, see Note 5 (Goodwill 
and  Other  Intangible  Assets,  net)  to  the  accompanying  Consolidated  Financial  Statements  included  in  Part  II,  Item  8.,  “Financial 
Statements and Supplementary Data” of this Annual Report on Form 10-K. 

Indefinite-Lived Intangibles. In connection with TEGNA's acquisition of Cars.com, we recorded an intangible asset with an indefinite 
life associated with the Cars.com trade name. The indefinite-lived intangible asset is tested annually, or more often if circumstances 
dictate,  for  impairment  and  is  written  down  to  fair  value  as  required.  During  the  year  ended  December  31,  2021,  we  performed  a 
qualitative test for impairment and noted no quantitative test or impairment was required. 

For information related to the intangible asset impairment recorded during the years ended December 31, 2020 and 2019, see Note 5 
(Goodwill  and  Other  Intangible  Assets,  net)  to  the  accompanying  Consolidated  Financial  Statements  included  in  Part  II,  Item  8., 
“Financial Statements and Supplementary Data” of this Annual Report on Form 10-K. 

Business Combinations.  

Intangible Assets. Intangible assets are recorded at their estimated fair value at the date of acquisition. The fair values assigned to the 
intangible assets acquired were determined based on management’s estimates and assumptions, as well as other information compiled 
by management, including third-party valuations that utilize customary valuation procedures and techniques, such as the multi-period 
excess earnings and the relief of royalty methods. These preliminary fair values are subject to change within the one-year measurement 
period. We amortize intangible assets over their estimated useful lives on a straight-line basis. Amortization is recorded over the relevant 
estimated useful lives ranging from five to ten years.   

We  evaluate  the  useful  lives  of  these  assets  on  at  least  an  annual  basis  and  test  for  impairment  whenever  events  or  changes  in 
circumstances occur that could impact the recoverability of these assets. If the estimate of an intangible asset’s remaining useful life is 
changed, we amortize the remaining carrying value of the intangible asset prospectively over the revised remaining useful life. If an 
impairment is identified, the asset is written down to fair value as required. 

For the CIQ Acquisition, we did not identify any impairments or changes to the useful lives of the intangible assets during the year 
ended December 31, 2021. 

Contingent  Consideration.  As  part  of  the  CIQ  Acquisition,  we  may  be  required  to  pay  up  to  an  additional  $50.0  million  in  cash 
consideration to the former owners based on two different earn-out achievement objectives, including an earnings related metric and 
lender market share. The actual amount to be paid will be based on the acquired business’s future performance to be attained over a 
three-year performance period with a mutual option for a fourth year. The contingent consideration is classified as Level 3 in the fair 
value hierarchy and the fair value is measured based on a Monte Carlo simulation or a scenario-based method, depending on the earn-
out  achievement  objective,  utilizing  projections  about  future  performance.  Significant  inputs  include  volatility,  discount  rate  and 
projected financial information. 

Recent Accounting Pronouncements. There are no recent accounting pronouncements that materially impact our financial statements 
as of December 31, 2021. 

29 

 
 
 
 
 
 
 
 
Item 7A. Quantitative and Qualitative Disclosures About Market Risk. Market risk represents the risk of loss that may affect our 
financial position due to adverse changes in financial market prices and rates. We are exposed to market risks related to changes in 
interest rates and foreign currency exchange risk. 

Interest Rate Risk. The interest rate on borrowings under our Term Loan and Revolving Credit Facility is floating and, therefore, subject 
to fluctuations. In order to manage the risk associated with changes in interest rates on our borrowing under the Term Loan, we entered 
into an interest rate swap (the “Swap”) effective December 31, 2018. Under the terms of the Swap, we are locked into a fixed rate of 
interest of 2.96% on a notional amount of $300 million. The Swap was initially designated as a cash flow hedge of interest rate risk. 

The Second Amendment triggered a quantitative hedge effectiveness test, which resulted in the loss of hedge accounting. As a result, as 
of the date of the Second Amendment, the unrealized loss included within Accumulated other comprehensive loss was frozen and is 
now being ratably reclassified into Net income (loss) over the remaining life of the Swap through Interest expense, net and Income tax 
expense (benefit) within the Consolidated Statements of Income (Loss). Subsequent to the Second Amendment, any changes in the fair 
value of the Swap are recorded within Other (expense) income, net on the Consolidated Statements of Income (Loss). 

As of December 31, 2021, the fair value of the Swap was an unrealized loss of $3.5 million, which is recorded in Other accrued liabilities 
on the Consolidated Balance Sheets. As of December 31, 2020, the fair value of the Swap was an unrealized loss of $12.1 million, of 
which  $8.5  million  and  $3.6  million  is  recorded  in  Other  accrued  liabilities  and  Other  noncurrent  liabilities,  respectively,  on  the 
Consolidated Balance Sheets. During the years ended December 31, 2021 and December 31, 2020, $5.7 million and $11.1 million was 
reclassified  from Accumulated other  comprehensive  loss and recorded  in Interest  expense,  net, respectively. During  the year  ended 
December 31, 2021, we made payments of $8.6 million related to the Swap. During the year ended December 31, 2021, $0.9 million 
was reclassified as a tax benefit from Accumulated other comprehensive loss into Income tax expense (benefit) on the Consolidated 
Statements of Income (Loss). 

Foreign Currency Exchange Risk. Historically, as our operations and sales have been primarily in the United States, we have not faced 
any significant foreign currency risk. With the acquisitions of DealerRater in August 2016 and Dealer Inspire in February 2018, we 
acquired a limited number of Canadian dealer customers, some of which are billed in Canadian dollars. Any foreign currency exchange 
rate fluctuations have been and are anticipated to be immaterial. If we plan for additional international expansion, our risks associated 
with fluctuation in currency rates will become greater, and we will continue to reassess our approach to managing this risk. 

Item 8. Financial Statements and Supplementary Data.  

30 

 
 
  
  
 
 
 
Report of Independent Registered Public Accounting Firm 

To the Stockholders and the Board of Directors of Cars.com Inc. 

Opinion on the Financial Statements  

We have audited the accompanying Consolidated Balance Sheets of Cars.com Inc. (the Company) as of December 31, 2021 and 2020, 
the related Consolidated Statements of Income (Loss), Comprehensive Income (Loss), Stockholders’ Equity and Cash Flows for each 
of the three years in the period ended December 31, 2021, and the related notes and financial statement schedule listed in the Index at 
Item  15(a)(2)  (collectively  referred  to  as  the  “Consolidated  Financial  Statements”).  In  our  opinion,  the  Consolidated  Financial 
Statements present fairly, in all material respects, the financial position of the Company at December 31, 2021 and 2020, and the results 
of its operations and its cash flows for each of the three years in the period ended December 31, 2021, in conformity with U.S. generally 
accepted accounting principles.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), 
the Company’s internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control – 
Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) and our 
report dated February 25, 2022 expressed an unqualified opinion thereon. 

Basis for Opinion 

These  financial  statements  are  the responsibility  of  the  Company’s management. Our responsibility  is  to  express  an opinion on  the 
Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to 
be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations 
of the Securities and Exchange Commission and the PCAOB.  

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit 
to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. 
Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error 
or fraud, and performing procedures that respond to those risks. Such procedures include examining, on a test basis, evidence regarding 
the  amounts  and  disclosures  in  the  financial  statements.  Our  audits  also  included  evaluating  the  accounting  principles  used  and 
significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that 
our audits provide a reasonable basis for our opinion.  

Critical Audit Matters 

The critical audit matters communicated below are matters arising from the current period audit of the Consolidated Financial Statements 
that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are 
material to the Consolidated Financial Statements and (2) involved our especially challenging, subjective or complex judgments. The 
communication of critical audit matters does not alter in any way our opinion on the Consolidated Financial Statements, taken as a 
whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or 
on the accounts or disclosures to which they relate. 

  Revenue Recognition 

Description of the 
matter 

  As described in Note 2 to the Consolidated Financial Statements, the Company recognizes revenue in accordance
with Accounting Standard Codification Topic 606, Revenue from Contracts with Customers, upon transfer of 
control of promised services to customers in an amount that reflects the consideration the Company expects to
receive  in  exchange  for  those  services.  The  Company  enters  into  contracts  with  customers  that  may  include
multiple  service  offerings.  The  assessment  of  terms  and  conditions  for  the  identification  of  performance 
obligations may involve judgment. 

Auditing the Company’s accounting for revenue recognition was challenging given the significant audit effort
to identify and determine the distinct performance obligations in customer contracts through the inspection of 
terms and conditions in the customer contracts. 

31 

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
How we addressed 
the matter in our 
audit 

  We obtained an understanding, evaluated the design and tested the operating effectiveness of controls over the
Company’s  revenue  recognition  process,  including  management’s  review  of  terms  and  conditions  and  the
identification of distinct performance obligations in customer contracts. 

To test the Company’s accounting for revenue recognition, we performed audit procedures that included, among 
others, an evaluation of management’s assessment of the distinct performance obligations within the arrangement
based on its terms and conditions for a sample of customer contracts. We tested the application of the revenue
recognition  accounting  requirements  for  each  of  the  significant  service  offerings  to  determine  whether  the
performance obligations identified by the Company were distinct. We also assessed the appropriateness of the
related disclosures in the Consolidated Financial Statements. 

  Acquisition of CreditIQ, Inc. 

Description of the 
matter 

  During  2021,  the  Company  completed  its  acquisition  of  CreditIQ,  Inc.  (“CreditIQ”)  for  total  purchase
consideration of $44.1 million, as disclosed in Note 3 to the Consolidated Financial Statements. The transaction
was accounted for as a business combination. 

Auditing the Company's accounting for its acquisition of CreditIQ was complex due to the significant estimation
required by management to determine the fair value of contingent consideration and acquired software intangible
assets  of  $23.8  million  and  $19.0  million,  respectively.  The  significant  estimation  was  primarily  due  to  the
complexity  of  the  valuation  models  used  by  management  to  measure  the  fair  value  of  the  contingent 
consideration  and  acquired  software  intangible  assets  and  the  sensitivity  of  the  respective  fair  values  to  the
significant underlying assumptions. The  Company used  a Monte  Carlo  simulation  to  measure  the  contingent
consideration. The significant assumptions used in the Monte Carlo simulation included volatility, discount rate
and projected financial information. The Company used a multi-period excess earnings method  to measure the
acquired  software  intangible  assets.  The  significant  assumptions  used  to  estimate  the  value  of  the  acquired
software included the discount rate and certain assumptions that form the basis of the forecasted results (e.g.,
revenue  growth  rates,  technology  replacement  rate  and  EBITDA  margin).  These  significant  assumptions  are
forward looking and could be affected by future economic and market conditions. 

How we addressed 
the matter in our 
audit 

  We obtained an understanding, evaluated the design and tested the operating effectiveness of controls over the
Company’s accounting for its acquisition. For example, we tested controls over the recognition and measurement
of  consideration  transferred  (including  contingent  consideration)  and  acquired  software  intangible  assets,
including the valuation models and underlying assumptions used to develop such estimates.     

To test the fair value of the contingent consideration, we performed audit procedures that included, among others,
assessing the terms of the arrangement, including the conditions that must be met for the contingent consideration 
to become payable. We also involved our valuation specialists to assist in evaluating the Company's use of a
Monte Carlo simulation and testing the significant assumptions used in the model, including the completeness
and accuracy of the underlying data. For example, we compared the significant assumptions to current industry,
market and economic trends and to the Company's budgets and forecasts. To test the estimated fair value of the
acquired software intangible assets, we performed audit procedures that included, among others, evaluating the
Company's use of the income approach (the multi-period excess earnings method) and testing the significant
assumptions used in the model, including the completeness and accuracy of the underlying data. For example, 
we compared the significant assumptions to current industry, market and economic trends, to the assumptions
used to value similar assets in other acquisitions, to the historical results of the acquired business and to other
guidelines used by companies within the same industry. We involved our valuation specialists to assist in our
evaluation of certain significant assumptions. 

/s/ Ernst & Young LLP  

We have served as the Company’s auditor since 2016. 
Chicago, Illinois 
February 25, 2022 

32 

 
 
 
  
 
 
 
 
  
  
Cars.com Inc. 
Consolidated Balance Sheets 
(In thousands, except per share data) 

Assets: 
Current assets: 

Cash and cash equivalents 
Accounts receivable, net 
Prepaid expenses 
Other current assets 

Total current assets 
Property and equipment, net 
Goodwill 
Intangible assets, net 
Investments and other assets, net 

Total assets 

Liabilities and stockholders' equity: 
Current liabilities: 

Accounts payable 
Accrued compensation 
Current portion of long-term debt, net 
Other accrued liabilities 

Total current liabilities 

Noncurrent liabilities: 
Long-term debt, net 
Deferred tax liability 
Other noncurrent liabilities 

Total noncurrent liabilities 
Total liabilities 

Commitments and contingencies 
Stockholders' equity: 
Preferred Stock at par, $0.01 par value; 5,000 shares authorized; no shares 
   issued and outstanding as of December 31, 2021 and December 31, 2020, 
   respectively 
Common Stock at par, $0.01 par value; 300,000 shares authorized; 69,170 and 
   67,387 shares issued and outstanding as of December 31, 2021 and 
   December 31, 2020, respectively 
Additional paid-in capital 
Accumulated deficit 
Accumulated other comprehensive loss 
Total stockholders' equity 
Total liabilities and stockholders' equity 

December 31, 

2021 

2020 

 $ 

 $ 

 $ 

39,069  
98,893  
7,810  
1,665  
147,437  
43,005  
26,227  
769,424  
21,112  
1,007,205  

15,420  
23,612  
8,941  
46,317  
94,290  

457,383  
31,086  
57,512  
545,981  
640,271  

67,719 
93,649 
6,491 
10,222 
178,081 
41,323 
— 
835,166 
21,142 
1,075,712 

16,512 
18,319 
7,756 
47,781 
90,368 

576,143 
30,800 
38,225 
645,168 
735,536 

—  

— 

692  
1,544,712  
(1,176,468 )    
(2,002 )    

366,934  
1,007,205  

 $ 

674 
1,530,493 
(1,184,187) 
(6,804) 
340,176 
1,075,712 

 $ 

 $ 

 $ 

 $ 

The accompanying notes are an integral part of these Consolidated Financial Statements. 

33 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
 
 
 
 
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
 
Cars.com Inc. 
Consolidated Statements of Income (Loss)  
(In thousands, except per share data) 

2021 

Year Ended December 31, 
2020 

2019 

Revenue: 
Dealer 
OEM and National 
Other 
Wholesale 
Total revenue 
Operating expenses: 
Cost of revenue and operations 
Product and technology 
Marketing and sales 
General and administrative 
Affiliate revenue share 
Depreciation and amortization 
Goodwill and intangible asset impairment 

Total operating expenses 
Operating income (loss) 

Nonoperating expense: 
Interest expense, net 
Other (expense) income, net 

Total nonoperating expense, net 
Income (loss) before income taxes 
Income tax expense (benefit) 
Net income (loss) 

Weighted-average common shares outstanding: 
Basic 
Diluted 
Earnings (loss) per share: 
Basic 
Diluted 

  $ 

549,923    $ 

463,018    $ 

65,085   
8,675   
—   
623,683 

114,200 
77,316 
208,335 
73,562 
— 
101,932 
— 
575,345 
48,338 

(38,729)     
(126)     
(38,855)     
9,483 
1,764 
7,719 

  $ 

68,727 
71,337 

73,176   
11,309   
—   
547,503 

101,536 
60,664 
183,448 
59,051 
10,970 
113,276 
905,885 
1,434,830 
(887,327)     

(37,856)     
(11,226)     
(49,082)     
(936,409)     
(119,289)     
(817,120)    $ 

67,241 
67,241 

  $ 

0.11 
0.11 

(12.15)    $ 
(12.15) 

  $ 

  $ 

477,095 
80,774 
14,442 
34,371 
606,682 

99,549 
62,859 
217,432 
73,772 
20,790 
116,877 
461,463 
1,052,742 
(446,060) 

(30,774) 
1,555 
(29,219) 
(475,279) 
(29,955) 
(445,324) 

66,995 
66,995 

(6.65) 
(6.65) 

The accompanying notes are an integral part of these Consolidated Financial Statements. 

34 

 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
 
   
 
 
   
 
 
   
   
   
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
 
   
   
   
   
   
   
   
   
   
 
 
   
 
   
 
 
   
   
   
   
   
   
 
 
   
 
   
 
 
   
   
  
 
 
Cars.com Inc. 

Consolidated Statements of Comprehensive Income (Loss)  
(In thousands) 

Net income (loss) 
Other comprehensive income (loss), net of tax: 

Interest rate swap 
Reclassification of accumulated other comprehensive loss on 
interest rate swap into Net income (loss) 

Total other comprehensive income (loss) 
Comprehensive income (loss) 

$ 

2021 

Year Ended December 31, 
2020 

2019 

$ 

7,719 

  $ 

(817,120) 

  $ 

(445,324 ) 

— 

4,802 
4,802 
12,521 

(8,910) 

9,748 
838 

$ 

(816,282)   

$ 

(9,174 ) 

1,532  
(7,642 ) 
(452,966 ) 

The accompanying notes are an integral part of these Consolidated Financial Statements. 

35 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cars.com Inc. 
Consolidated Statements of Stockholders’ Equity 
(In thousands) 

Retained 
Earnings 
(Accumulated 
Deficit) 

118,239 
(445,324) 
— 
(39,982) 

Accumulated 
Other 
Comprehensive   

  Income (Loss) 
— 
$ 
— 
(7,642) 
— 

Balance at December 31, 2018 
Net loss 
Other comprehensive loss, net of tax 
Repurchases of common stock 
Shares issued in connection with stock-based  
   compensation plans, net 
Stock-based compensation 
Other 
Balance at December 31, 2019 
Net loss 
Other comprehensive income, net of tax 
Shares issued in connection with 
   stock-based compensation plans, net 
Stock-based compensation 
Balance at December 31, 2020 
Net income 
Other comprehensive income, net of tax 
Shares issued in connection with 
   stock-based compensation plans, net 
Stock-based compensation 
Balance at December 31, 2021 

Preferred Stock 

Common Stock 

Shares 

    Amount 

Shares 

    Amount 

— 
— 
— 
— 

— 
— 
— 
— 
— 
— 

— 
— 
— 
— 
— 

— 
— 
— 

  $ 

  $ 

  $ 

  $ 

— 
— 
— 
— 

— 
— 
— 
— 
— 
— 

— 
— 
— 
— 
— 

— 
— 
— 

68,262 
— 
— 
(1,750) 

238 
— 
14 
66,764 
— 
— 

623 
— 
67,387 
— 
— 

1,783 
— 
69,170 

$ 

$ 

$ 

$ 

683 
— 
— 
(18) 

2 
— 
1 
668 
— 
— 

6 
— 
674 
— 
— 

18 
— 
692 

Additional 
Paid-In 
  Capital 
$  1,508,001 
— 
— 
— 

(288) 
7,588 
(192) 
$  1,515,109 
— 
— 

229 
15,155 
$  1,530,493 
— 
— 

(7,212) 
21,431 
$  1,544,712 

  $ 

  $ 

  $ 

— 
— 
— 
(367,067)  $ 
(817,120) 
— 

— 
— 

(1,184,187)  $ 
7,719 
— 

— 
— 

  $ 

(1,176,468)  $ 

  Stockholders'   
Equity 

  $ 

  $ 

  $ 

  $ 

1,626,923 
(445,324) 
(7,642) 
(40,000) 

(286) 
7,588 
(191) 
1,141,068 
(817,120) 
838 

235 
15,155 
340,176 
7,719 
4,802 

(7,194) 
21,431 
366,934 

— 
— 
— 
(7,642) 
— 
838 

— 
— 
(6,804) 
— 
4,802 

— 
— 
(2,002) 

The accompanying notes are an integral part of these Consolidated Financial Statements. 

36 

 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
   
 
   
   
   
   
 
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
 
 
   
   
   
   
 
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
 
 
   
   
   
   
 
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
 
 
 
Cars.com Inc. 
Consolidated Statements of Cash Flows  
(In thousands) 

Cash flows from operating activities: 
Net income (loss) 
Adjustments to reconcile Net income (loss) to Net cash provided by  
   operating activities: 

Depreciation 
Amortization of intangible assets 
Amortization of unfavorable contracts liability 
Goodwill and intangible asset impairment 
Impairment of non-marketable security 
Amortization of accumulated other comprehensive loss on interest rate 
swap 
Stock-based compensation 
Deferred income taxes 
Provision for doubtful accounts 
Amortization of debt issuance costs 
Other, net 
Changes in operating assets and liabilities, net of CIQ Acquisition: 
Accounts receivable 
Prepaid expenses and other assets 
Accounts payable 
Accrued compensation 
Other liabilities 

Net cash provided by operating activities 
Cash flows from investing activities: 

Payments for CIQ Acquisition, net of cash acquired 
Purchase of property and equipment 
Other 

Net cash used in investing activities 
Cash flows from financing activities: 

Proceeds from revolving loan borrowings and issuance of long-term debt 
Payments of debt issuance costs and other fees 
Payments of long-term debt 
Stock-based compensations plans, net 
Repurchases of common stock 
Other 

Net cash used in financing activities 
Net (decrease) increase in cash and cash equivalents 
Cash and cash equivalents at beginning of period 
Cash and cash equivalents at end of period 
Supplemental cash flow information: 
Cash (received) paid for income taxes 
Cash paid for interest and swap 

2021 

Year Ended December 31, 
2020 

2019 

 $ 

7,719 

 $ 

(817,120)   $ 

(445,324) 

16,290 
85,642 
— 
— 
— 

5,670 
21,431 
(2,641)    
164 
3,360 
1,416 

(5,352)    
6,141 
(1,099)    
5,293 
(6,031)    

18,943 
94,333 
— 
905,885 
9,447 

8,623 
15,155 
(103,582)    
4,380 
5,108 
181 

3,733 
(9,514)    
3,993 
1,581 
(2,530)    

138,003 

138,616 

(20,258)    
(19,192)    
— 
(39,450)    

— 
(9) 
(120,000) 
(7,194) 
— 
— 

(127,203)    
(28,650)    
67,719 
39,069 

 $ 

— 
(16,712)    
— 
(16,712)    

565,000 
(17,344)    
(615,625)    
235 
— 
— 
(67,734)    
54,170 
13,549 
67,719 

 $ 

18,266 
98,611 
(18,885) 
461,463 
— 

— 
7,588 
(44,920) 
4,897 
1,573 
496 

2,262 
(3,628) 
874 
(83) 
18,294 
101,484 

— 
(21,257) 
(599) 
(21,856) 

10,000 
(2,940) 
(58,125) 
(286) 
(40,000) 
(191) 
(91,542) 
(11,914) 
25,463 
13,549 

(7,992)  $ 
38,342 

805 
26,433 

 $ 

1,740 
29,654 

 $ 

 $ 

The accompanying notes are an integral part of these Consolidated Financial Statements. 

37 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
  
  
  
  
  
  
  
 
 
 
  
 
  
  
 
  
 
  
 
  
  
 
  
  
  
  
  
  
  
  
  
  
 
 
 
  
  
  
 
Note 1. Description of Business 

Cars.com Inc. 
Notes to Consolidated Financial Statements 

Description of Business. Cars.com Inc. (the “Company” or “CARS”) is a leading automotive marketplace platform that provides a 
robust set of digital solutions that connect car shoppers with sellers. Through the Company's marketplace, dealer websites and other 
digital  products,  it  showcases  dealer  inventory,  elevate  and  amplify  dealers’  and  automotive  original  equipment  manufacturers’ 
(“OEMs”) brands, connect sellers with our ready-to-buy audience and empower shoppers with the resources and information needed to 
make confident car buying decisions. Our platform strategy builds on the rich data and audience of our digital marketplace to offer 
media and solutions that drive growth and efficiency for the automotive industry. The Company's portfolio of brands now includes 
Cars.com™, Dealer Inspire®, DealerRater®, FUEL™, Auto.com™, PickupTrucks.com™, CreditIQ™ and NewCars.com®. 

Note 2. Significant Accounting Policies 

Basis  of  Presentation.  These  accompanying  Consolidated  Financial  Statements  have  been  prepared  in  conformity  with  accounting 
principles generally accepted in the United States of America (“U.S. GAAP”) and the rules and regulations of the SEC. The Consolidated 
Financial Statements include the accounts of CARS and its 100% owned subsidiaries. All intercompany transactions and accounts have 
been eliminated in consolidation.  

Use of Estimates. The preparation of the accompanying Consolidated Financial Statements in accordance with U.S. GAAP requires 
management  to  make  estimates  and  assumptions  that  affect  amounts  reported  in  the  Consolidated  Financial  Statements  and 
accompanying disclosures. Although these estimates are based on management’s best knowledge of current events and actions that the 
Company may undertake in the future, actual results may differ from those estimates.  

Reclassifications. Certain prior year balances have been reclassified to conform to the current year presentation. In addition, effective 
January 1, 2021, the Company renamed its revenue categories as follows: "Direct" revenue is now "Dealer" revenue and "National 
advertising" revenue is now "OEM and National" revenue. This naming convention change has no impact on the components or the 
historical  amounts  of  the  respective  revenue  categories.  Dealer  revenue  consists  of marketplace  and  digital  solutions  sold  to  dealer 
customers.  OEM  and  National  revenue  consists  of  display  advertising  and  other  solutions  sold  to  OEMs,  advertising  agencies, 
automotive dealer associations and auto adjacent businesses. 

Revenue. The Company accounts for a customer arrangement when the Company and the customer have an approved contract that 
specifies the rights and obligations of each party and the payment terms, and the Company believes it is probable that the Company will 
collect substantially all of the consideration to which the Company will be entitled in exchange for the services that will be provided to 
the  customer.  The  Company  periodically  enters  into  arrangements  that  include  multiple  promises  that  the  Company  evaluates  to 
determine  whether  the  promises  are  separate  performance  obligations.  The  Company  identifies  performance  obligations  based  on 
services  to  be  transferred  to  a  customer  that  are  distinct  within  the  context  of  the  contractual  terms.  The  Company  allocates  the 
contractual transaction price to each distinct performance obligation based on the relative standalone selling price and recognizes revenue 
when it satisfies a performance obligation by providing a service to a customer. Revenue is generated through the Company’s direct 
sales force and prior to October 2019, through affiliate sales channels (Wholesale revenue).  

Marketplace  Subscription  Advertising  Revenue.  The  Company’s  primary  source  of  revenue  is  through  the  sale  of  marketplace 
subscription advertising packages to dealer customers. Our subscription packages allow dealer customers to showcase their new and 
used  vehicle  inventory  to  in-market  shoppers  on  the  Cars.com  website.  The  subscription  packages  are  generally  a  fixed  price 
arrangement with varying contract terms, typically ranging from three to six months, that are automatically renewed, typically on a 
month-to-month basis. The Company recognizes subscription package revenue ratably as the service is provided over the contract term. 
Marketplace  subscription  advertising  revenue  is  recorded  in  Dealer  revenue  and,  prior  to  October  2019,  Wholesale  revenue  in  the 
Consolidated Statements of Income (Loss).  

The Company also offers its customers several add-on products to the subscription packages, as well as FUEL. Add-on products include 
premium advertising products that can be uniquely tailored to an individual dealer customer’s current needs. Substantially all of the 
Company’s add-on products, as well as FUEL, are not sold separately from the subscription packages as the customer cannot benefit 
from add-on products on their own. Therefore, the subscription packages and add-on products, as well as FUEL, are combined as a 
single performance obligation, and the Company recognizes the related revenue ratably as the services are provided over the contract 
term. 

The Company also provides services, including hosting flexible, custom designed website platforms supporting highly personalized 
digital  marketing  campaigns,  digital  retailing  and  messaging  platform  products.  The  Company  recognizes  revenue  related  to  these 
services ratably as the service is provided over the contract term. The related revenue is recorded in Dealer revenue in the Consolidated 
Statements of Income (Loss). 

38 

 
  
 
  
 
 
 
 
 
 
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

Prior to October 2019, the Company’s affiliates also sold marketplace subscription advertising to dealer customers, and the Company 
earned  Wholesale  revenue  through  its  affiliate  agreements.  Affiliates  were  assigned  certain  sales  territories  in  which  they  sold  the 
Company’s products. Under these agreements, the Company charged the affiliates 60% of the corresponding Cars.com retail rate for 
products sold to affiliate dealer customers. The Company recognized Wholesale revenue ratably as the service was provided over the 
contract term. In situations where the Company’s direct sales force sold the Company’s products within an affiliate’s assigned territory, 
the Company paid the affiliate a revenue share which was classified as Affiliate revenue share in the Consolidated Statements of Income 
(Loss). Wholesale revenue also included the amortization of the Unfavorable contracts liability. For further information, see Note 6 
(Unfavorable Contracts Liability). 

Display Advertising Products and Services Revenue. The Company also earns revenue through the sale of display advertising on the 
Company’s website to national advertisers, pursuant to transaction-based contracts, which are billed for impressions delivered or click-
throughs on their advertisements. An impression is the display of an advertisement to an end-user on the website and is a measure of 
volume. A click-through occurs when an end-user clicks on an impression. The Company recognizes revenue as the impressions or 
click-throughs  are  delivered.  If  the  impressions  or  click-throughs  delivered  are  less  than  the  amount  invoiced  to  the  customer,  the 
difference is recorded as deferred revenue and recognized as revenue when earned. The Company recognizes revenue related to these 
services at the point in time the service is provided. Display advertising products revenue sold to OEMs is recorded in OEM and National 
revenue in the Consolidated Statements of Income (Loss). The Company also provides services related to customized digital marketing 
and customer acquisition services, including paid, organic, social and creative services to dealer customers. The Company recognizes 
revenue related to these services at the point in time the service is provided. Display advertising products revenue sold to dealers is 
recorded in Dealer revenue in the Consolidated Statements of Income (Loss). 

Pay Per Lead Revenue. The Company also sells leads, which are connections from consumers to dealer customers in the form of phone 
calls, emails and text messages, to dealer customers, OEMs and third-party resellers. The Company recognizes pay per lead revenue 
primarily on a per-lead basis at the point in time in which the lead has been delivered. Revenue related to pay per lead is recorded in 
Dealer revenue, OEM and National revenue, Other revenue or, prior to October 2019, Wholesale revenue, depending on the customer 
who is purchasing this product, in the Consolidated Statements of Income (Loss). 

Other Revenue. Other revenue primarily includes revenue related to vehicle listing data sold to third parties and peer-to-peer vehicle 
advertising. The Company recognizes other revenue either ratably as the services are provided or at the point in time the services have 
been performed. Other revenue is recorded in Other revenue in the Consolidated Statements of Income (Loss).  

Cash and Cash Equivalents. All cash balances and liquid investments with original maturities of three months or less on their acquisition 
date are classified as cash and cash equivalents. 

Accounts Receivable and Allowance for Doubtful Accounts. Accounts receivable are primarily derived from sales to customers and 
recorded at invoiced amounts. The allowance for doubtful accounts reflects the Company’s estimate of credit exposure, determined 
principally on the basis of its collection experience, aging of its receivables, expected losses and any specific reserves needed for certain 
customers based on their credit risk. Bad debt expense is included in Marketing and sales in the Consolidated Statements of Income 
(Loss). The allowance for doubtful accounts was $1.7 million and $4.4 million as of December 31, 2021 and 2020, respectively. 

Concentrations of Credit Risk. The Company’s financial instruments, consisting primarily of cash and cash equivalents and customer 
receivables, are exposed to concentrations of credit risk. The Company invests its cash and cash equivalents with highly-rated financial 
institutions. 

Investments. Investments in non-marketable equity securities are measured at fair value with changes in fair value recognized in Net 
income (loss). The Company utilizes the measurement alternative for equity investments without readily determinable fair values and 
revalues these investments upon the occurrence of an observable price change for similar investments. On at least an annual basis, the 
Company assesses its investments to determine whether any events have occurred, or circumstances have changed, which might have a 
significant adverse effect on their fair value and which may be indicative of impairment. In the first quarter of 2020, the Company 
recorded a full impairment of $9.4 million, triggered by the novel coronavirus disease 2019 (“COVID-19”) pandemic and the related 
restrictions, for the year ended December 31, 2020. The impairment was included in the Other (expense) income, net in the Consolidated 
Statements of Income (Loss). The non-marketable investments recorded within Investments and other assets, net on the Consolidated 
Balance Sheets were zero as of December 31, 2021 and 2020. For further information on the triggering event, see Note 5 (Goodwill and 
Other Intangible Assets, net). 

39 

  
 
 
 
 
    
 
 
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

Property and Equipment. Property and equipment are recorded at cost and depreciated on a straight-line basis over the estimated useful 
lives as follows (in thousands):  

Asset 

2021 

2020 

December 31, 

Computer software 
Computer hardware 
Leasehold improvements 
Furniture and fixtures 
Property and equipment, gross 
Less: Accumulated depreciation 
Property and equipment, net 

  $ 

  $ 

65,461    $ 
11,998     
18,656     
4,293     
100,408     
(57,403)    
 $ 
43,005 

60,707 
20,197 
18,887 
4,634 
104,425 
(63,102) 
41,323 

Estimated Useful Life 
18 months - 5 years 
3 - 5 years 

  Lesser of useful life or lease term 

10 years 

Normal repairs and maintenance are expensed as incurred. Any resulting gain or loss from the disposition of those assets is included in 
General and administrative expense on the Consolidated Statements of Income (Loss).  

Internally  Developed  Technology.  The  Company  capitalizes  costs  associated  with  customized  internal-use  software  systems  and 
website development that have reached the application development stage. Such capitalized costs include external direct costs utilized 
in developing or obtaining the applications and payroll and payroll-related expenses for employees who are directly associated with the 
applications. Capitalization of such costs begins when the preliminary project stage is complete and ceases at the point in which the 
project is substantially complete and ready for its intended purpose. The Company reviews the carrying amount of internally developed 
technology for impairment and useful lives whenever events or changes in circumstances indicate that the carrying amount may not be 
recoverable. Capitalized software costs, excluding cloud computing arrangements, for the years ended December 31, 2021, 2020 and 
2019  were  $17.9  million,  $16.3  million  and  $19.8  million,  respectively.  Capitalized  costs,  excluding  those  for  cloud  computing 
arrangements, are included in Property and equipment, net on the Consolidated Balance Sheets. Research and development costs are 
expensed as incurred.  

Cloud Computing Arrangements. The Company capitalizes costs associated with the development of cloud computing arrangements 
in a manner consistent with internally developed technology. Any amortization is recorded in the same manner on the Consolidated 
Statements of Income (Loss) as the expense associated with the underlying host arrangement. These capitalized costs as of December 
31,  2021  were  $0.6  million  and  $2.6  million  and  were  included  in  Prepaid  expenses  and  Investments  and  other  assets,  net  on  the 
Consolidated Balance Sheets, respectively. These capitalized costs were immaterial as of December 31, 2020. 

Goodwill and Other Intangible Assets. Goodwill represents the excess of acquisition cost over the fair value of assets acquired, including 
identifiable intangible assets, net of liabilities assumed. Goodwill is tested for impairment on an annual basis or between annual tests if 
events occur or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. 
The Company’s goodwill is tested for impairment at a level referred to as the reporting unit. The level at which the Company tested 
goodwill  for  impairment  requires  the  Company  to  determine  whether  the  operations  below  the  business  segment  level  constitute  a 
business for which discrete financial information is available and segment management regularly reviews the operating results. The 
Company determined that it operated as a single reporting unit. 

The process of estimating the fair value of goodwill is subjective and required the Company to make estimates that may significantly 
impact the outcome of the analysis. A qualitative assessment considers events and circumstances such as macroeconomic conditions, 
industry and market conditions, cost factors and overall financial performance, as well as company specifications. If after performing 
this assessment, the Company concluded it is more likely than not that the fair value of the reporting unit is less than its carrying amount, 
then the Company performed the quantitative test.  

Under the quantitative test, a goodwill impairment is identified by comparing the fair value of the reporting unit to the carrying amount, 
including goodwill. If the carrying amount of the reporting unit exceeds the fair value of the reporting unit, goodwill is considered 
impaired and an impairment charge is recognized in an amount equal to the excess, not to exceed the carrying amount of goodwill. 

The Company estimated the fair value of the reporting unit with an income approach using the discounted cash flow (“DCF”) analysis 
and  the  Company  also  considered  a  market-based valuation  methodology using  comparable public  company  trading values  and  the 
Company’s market capitalization. Determining fair value requires the exercise of significant judgments, including the amount and timing 
of expected future cash flows, long-term growth rates, the discount rate and relevant comparable public company earnings multiples. 
The cash flows employed in the DCF analysis are based on the Company’s best estimate of future sales, earnings and cash flows after 

40 

  
 
 
 
 
   
 
   
 
 
 
   
 
   
   
 
   
   
   
   
   
 
 
 
 
 
 
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

considering factors such as general market conditions and recent operating performance. The discount rate utilized in the DCF analysis 
is based on the reporting unit’s weighted-average cost of capital, which takes into account the relative weights of each component of 
capital structure (equity and debt) and represents the expected cost of new capital, adjusted as appropriate to consider the risk inherent 
in future cash flows of the Company’s reporting unit. 

Impairment assessment inherently involves management judgments regarding a number of assumptions described above. The reporting 
unit fair value also depends on the future strength of the U.S. economy. New and developing competition as well as technological change 
could also adversely affect future fair value estimates. Due to the many variables inherent in the estimation of a reporting unit’s fair 
value and the relative size of the Company’s recorded goodwill, differences in assumptions could have a material effect on the estimated 
fair values. For further information, see Note 5 (Goodwill and Other Intangible Assets, net).  

The Company’s indefinite-lived intangible asset relates to the Cars.com trade name. Intangible assets with indefinite lives are tested for 
impairment annually, or more often if circumstances dictate, and written down to fair value as required. The estimates of fair value are 
determined using the “relief from royalty” methodology, which is a variation of the income approach. The discount rate assumption is 
based on an assessment of the risk inherent in the projected future cash flows generated by the trade name intangible asset. 

Amortizable intangible assets are amortized on a straight-line basis over the estimated useful lives as follows:  

Intangible Asset 

Acquired software 
Customer relationships 
Other trade names 

Estimated Useful Life 
2 - 7 years 
3 - 14 years 
10 - 12 years 

Valuation of Long-Lived Assets. The Company reviews the carrying amount of long-lived assets for impairment whenever events or 
changes  in  circumstances  indicate  that  the carrying  amount  may not be  recoverable. Once  an  indicator  of potential  impairment  has 
occurred, the impairment test is based on whether the intent is to hold the asset for continued use or to hold the asset for sale. If the 
intent is to hold the asset for continued use, the impairment test first requires a comparison of projected undiscounted future cash flows 
against the carrying amount of the asset group. If the carrying value of the asset group exceeds the estimated undiscounted future cash 
flows, the asset group would be deemed to be potentially impaired. The impairment, if any, would be measured based on the amount by 
which the carrying amount exceeds the fair value. Fair value is determined primarily using the projected future undiscounted cash flows. 
Losses on long-lived assets to be disposed of are determined in a similar manner, except that fair values are reduced for the cost to 
dispose. No impairment losses were recognized for the periods presented in the Consolidated Statements of Income (Loss).  

Fair Value of Financial Instruments. Fair value is the price that would be received upon sale of an asset or paid upon transfer of a 
liability in an orderly transaction between market participants at the measurement date and in the principal or most advantageous market 
for that asset or liability. The fair value should be calculated based on assumptions that market participants would use in pricing the 
asset or liability, not on assumptions specific to the entity. The three-level hierarchy of fair value measurements is based on whether the 
inputs to those measurements are observable or unobservable. Observable inputs reflect market data obtained from independent sources, 
while unobservable inputs reflect our market assumptions. The fair-value hierarchy requires the use of observable market data when 
available and consists of the following levels: 

 
 

 

Level 1—Quoted prices for identical instruments in active markets; 
Level 2—Quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in 
markets that are not active; and model-derived valuations in which all significant inputs are observable in active markets; 
and 
Level 3—Valuations derived from valuation techniques in which one or more significant inputs are unobservable 

The Company’s financial instruments include the interest rate swap (the “Swap”) and the contingent consideration related to the CreditIQ 
acquisition, both recorded at fair value. Financial instruments also include accounts receivable, accounts payable and other liabilities. 
The carrying values of these instruments approximate their fair values. 

The Company’s debt is classified as Level 2 in the fair value hierarchy and the fair value is measured based on comparable trading 
prices, ratings, sectors, coupons and maturities of similar instruments. Level 2 assets and liabilities are based on observable inputs other 
than quoted prices, such as quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets 
and liabilities in markets that are not active, or other inputs that are observable or can be corroborated by observable market data. As of 
December 31, 2021, the fair value of the outstanding indebtedness was approximately $502.7 million, compared to the carrying value 
of $477.5 million. As of December 31, 2020, the fair value approximated the carrying value. 

41 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

The contingent consideration is classified as Level 3 in the fair value hierarchy and the fair value is measured based on a Monte Carlo 
simulation or a scenario-based method, depending on the earn-out achievement objective, utilizing projections about future performance. 
Significant inputs include volatility, discount rate and projected financial information. 

Derivative Financial Instrument. The interest rate on borrowings under the Company’s Term Loan is floating and, therefore, subject 
to fluctuations. In order to manage the risk associated with changes in interest rates on its borrowing under the Term Loan, the Company 
entered into the Swap effective December 31, 2018. Under the terms of the Swap, the Company is locked into a fixed rate of interest of 
2.96%, as defined in the Credit Agreement, on a notional amount of $300 million. 

The amendment entered into in June 2020 (the “Second Amendment”) resulted in the loss of hedge accounting. For further information, 
see Note 8 (Interest Rate Swap). As a result, as of the date of the Second Amendment, the unrealized loss included within Accumulated 
other comprehensive loss is ratably reclassified into Net income (loss) over the remaining life of the Swap. Each period, a portion of the 
unrealized loss is recorded to Interest expense, net and Income tax expense (benefit) within the Consolidated Statements of Income 
(Loss). Subsequent to the Second Amendment, any changes in the fair value of the Swap is recorded within Other (expense) income, 
net on the Consolidated Statements of Income (Loss). 

As a result of the amendment entered into in October 2020 (the “Third Amendment”), the existing debt at the time of the amendment 
resulted in a partial debt extinguishment. Due to the reduction in value of the underlying Term Loan upon the Third Amendment as 
compared to the notional amount of the Swap, a proportional amount of the frozen Accumulated other comprehensive loss balance was 
immediately  reclassified  into  Interest  expense,  net.  The  Swap  is  recognized  on  the  Consolidated  Balance  Sheets  at  fair  value  and 
classified based on the instrument’s maturity date. 

Income Taxes. Income taxes are presented on the Consolidated Financial Statements using the asset and liability method, under which 
deferred tax assets and liabilities are recognized based on the future tax consequences attributable to temporary differences that exist 
between the financial statement carrying amount of assets and liabilities and their respective tax basis, as well as from operating loss 
and tax credit carry-forwards. Deferred income taxes reflect expected future tax benefits (i.e. assets) and future tax costs (i.e. liabilities). 
The Company measures deferred tax assets and liabilities using the enacted tax rate expected to apply to taxable income in the years in 
which those temporary differences are expected to be recoverable or settled. The Company recognizes the effect on deferred taxes of a 
change in tax rates in income in the period that includes the enactment date. Valuation allowances are established if, based upon the 
weight of available evidence, management determines it is “more likely than not” that some portion or all of the deferred tax asset will 
not be realized.  

The Company recognizes the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be 
sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the 
financial statements from such a position are measured based on the largest benefit that has a greater than 50% likelihood of being 
realized upon ultimate resolution. The Company’s uncertain tax position reserves are reviewed periodically and are adjusted as events 
occur that affect its estimates, such as the availability of new information, the lapsing of applicable statutes of limitation, the conclusion 
of tax audits, the measurement of additional estimated liability, the identification of new tax matters, the release of administrative tax 
guidance affecting its estimates of tax liabilities or the rendering of relevant court decisions.  The Company records penalties and interest 
relating  to  uncertain  tax  positions  in  Income  tax  expense  (benefit)  in  the  Consolidated  Statements  of  Income  (Loss).  For  further 
information, see Note 14 (Income Taxes). 

Stock-Based  Compensation.  Stock-based  compensation  expense  is  recognized  on  a  straight-line  basis  over  the  vesting  period. 
Forfeitures are recorded at the time the forfeiture event occurs. For further information, see Note 12 (Stock-Based Compensation). 

Advertising Costs. The Company expenses all advertising costs as they are incurred and are included in Marketing and sales in the 
Consolidated Statements of Income (Loss). Advertising expense for the years ended December 31, 2021, 2020 and 2019 was $104.4 
million, $80.4 million and $115.8 million, respectively.  

Cost of Revenue and Operations. Cost of revenue and operations consist of expenses related to the pay per lead products, third-party 
costs, such as processing of dealer vehicle inventory, product fulfillment, customer service, hosting for our digital solutions and related 
compensation costs. 

Defined  Contribution  Plans.  The  Company’s  employees  are  eligible  to  participate  in  a  defined  contribution  plan.  Participants  are 
eligible on their date of hire and are allowed to make tax-deferred contributions up to 90% of annual compensation, subject to limitations 
specified by the Internal Revenue Code of 1986, as amended. Employer contributions consist of matching contributions and/or non-
elective  employer  contributions.  The  Company  provides  a  maximum  match  for  4%  of  the  employee’s  salary  and  contributions  are 

42 

  
 
 
 
 
 
 
 
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

immediately fully vested. As part of the cost reduction efforts in response to the COVID-19 pandemic and related restrictions, beginning 
in the second quarter of 2020, the Company temporarily suspended the employer match of employees’ defined contribution plans for a 
portion of the year ended December 31, 2020. As of December 31, 2020, the Company’s match was fully reinstated. The Company’s 
contributions to its defined contribution plans for the years ended December 31, 2021, 2020 and 2019 were $5.0 million, $2.4 million 
and $4.3 million, respectively. 

Note 3. Business Combination  

On November 5, 2021, the Company acquired all of the outstanding stock of CreditIQ, (the “CIQ Acquisition”) a cutting edge automotive 
fintech platform that provides instant online loan screening and approvals to facilitate online car buying. Through the CIQ Acquisition, 
the Company now provides dealers with access to advanced digital financing technology across the CARS platform.  

The Company expensed as incurred total acquisition costs of $1.2 million, all of which were recorded during the twelve months ended 
December  31, 2021. These  costs were  recorded  in General  and  administrative  in  the Consolidated Statements of Income  (Loss).  In 
connection with the CIQ Acquisition, CreditIQ’s unvested equity awards were cash settled for a total of $9.6 million. The fair value of 
these awards was based on the price paid per common share to the owners of the acquired business and recognized immediately after 
the CIQ Acquisition as compensation expense in the Company’s Consolidated Statements of Income (Loss). 

Preliminary Purchase Price Allocation. The fair values assigned to the tangible and intangible assets acquired and liabilities assumed 
were determined based on management’s estimates and assumptions, as well as other information compiled by management, including 
third-party valuations that utilize customary valuation procedures and techniques, such as the multi-period excess earnings and the relief 
of royalty methods. The preliminary fair values of all assets acquired and liabilities assumed are subject to change within the one-year 
measurement period. The Acquisition purchase price allocation is as follows (in thousands): 

Cash consideration (1) 
Contingent consideration (2) 
Cash settlement of CIQ Acquisition's unvested equity awards (3) 
Total purchase consideration 

Assets acquired (4) 
Identified intangible assets (5) 
Total assets acquired 
Total liabilities assumed (6) 
Net identifiable assets 
Goodwill 
Total purchase consideration 

Acquisition-date 
Fair Value 

29,965 
23,805 
(9,626) 
44,144 

193 
19,900 
20,093 
(2,176) 
17,917 
26,227 
44,144 

  $ 

  $ 

  $ 

  $ 

(1)  A reconciliation of cash consideration to Payments for the CIQ Acquisition, net of cash acquired in the Consolidated Statements of Cash Flows is 

as follows (in thousands): 

Cash consideration 
Less: Cash settlement of CIQ Acquisition's unvested equity awards (3) 
Less: Cash acquired 
Payments for CIQ Acquisition, net of cash acquired 

  $ 

  $ 

29,965 
(9,626) 
(81) 
20,258 

(2)  As part of the CIQ Acquisition, the Company may be required to pay up to an additional $50.0 million in cash consideration to the former owners 
based on two earn-out achievement objectives, including an earnings related metric and lender market share. The actual amount to be paid will be 
based on the acquired business’s future performance to be attained over a three-year performance period with a mutually agreed upon option for 
a fourth year. The fair value was estimated utilizing a Monte Carlo simulation or a scenario-based method, depending on the achievement objective. 

(3)  In connection with the Acquisition, CreditIQ’s unvested equity awards were cash settled. The fair value of these awards was $9.6 million and was 
based on the price paid per common share to the owners of the acquired business and recognized immediately after the Acquisition as compensation 
expense in General and administrative expense on the Company’s Consolidated Statements of Income (Loss).  

(4)  Assets acquired includes cash and cash equivalents, accounts receivable and other identifiable assets acquired. 

43 

  
 
 
  
  
 
 
 
 
 
   
   
 
 
   
   
   
   
   
 
 
 
 
 
 
 
 
 
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

(5)  Information regarding the identifiable intangible assets acquired is as follows: 

Trade name 
Acquired software 
Total 

Acquisition-Date 
 Fair Value 
(in thousands) 

  $ 

  $ 

900 
19,000 
19,900 

Weighted-Average 
Amortization Period 
(in years) 
10 
5 

(6)  Total liabilities assumed includes accounts payable, deferred income tax liabilities, net and other liabilities assumed. 

Goodwill. In connection with the CIQ Acquisition, the Company recorded goodwill in the amount of $26.2 million, which is primarily 
attributable to sales growth from existing and future technology, product offerings, customers and the value of the acquired assembled 
workforce. All of the goodwill is considered non-deductible for income tax purposes.  

Prior to the CIQ Acquisition for the years ended December 31, 2021, 2020 and 2019, the CIQ Acquisition would have had an immaterial 
impact on the Company’s Consolidated Statements of Income (Loss). 

Note 4. Revenue 

Revenue Summary. In the table below (in thousands), revenue is disaggregated by major products and services. The Company only has 
one reportable segment; therefore, further disaggregation is not applicable at this time. 

Prior to October 2019, the Company’s affiliates also sold marketplace subscription advertising to dealer customers, and the Company 
earned Wholesale revenue through its affiliate agreements. For further information, see Note 6 (Unfavorable Contracts Liability). 

Major products and services 
Subscription advertising and digital solutions 
Display advertising 
Pay per lead 
Other 
Total revenue 

  $ 

  $ 

2021 

Year Ended December 31, 
2020 

2019 

518,270    $ 
85,169   
12,346   
7,898   
623,683    $ 

436,441    $ 
84,630   
18,557   
7,875   
547,503    $ 

475,960 
91,935 
26,907 
11,880 
606,682 

Note 5. Goodwill and Other Intangible Assets, net 

Goodwill  and  Indefinite-Lived  Intangible  Assets  Summary.  The  changes  in  the  carrying  amount  of  goodwill  and  indefinite-lived 
intangible asset are as follows (in thousands): 

Goodwill 

Cars.com 
Trade name 

December 31, 2019 
Impairment 
December 31, 2020 
Additions (1) 
December 31, 2021 

  $ 

  $ 

  $ 

  $ 
505,885 
(505,885)     
  $ 

— 
26,227 
26,227 

  $ 

790,020  
(400,000 ) 
390,020  
—  
390,020  

(1)  In connection with the CreditIQ Acquisition, the Company recorded goodwill in the amount of $26.2 million. No impairment was noted for the 

year ended December 31, 2021. For more information on the Acquisition, see Note 3 (Business Combination). 

Goodwill and Indefinite-Lived Intangible Asset Prior Year Impairments. In September 2019, the Company determined there was a 
triggering event, primarily caused by a sustained decrease in the Company's stock price after the completion of the strategic alternatives 
review process and performed interim quantitative impairment tests. The results of the goodwill and indefinite-lived intangible asset 
impairment  tests  indicated  that  the  carrying  values  exceeded  the  estimated  fair  values.  Thus,  during  the  third  quarter  of  2019,  the 
Company  recorded  an  impairment  of  $379.2  million  and  $82.3  million  related  to  its  goodwill  and  indefinite-lived  intangible  asset, 
respectively. In the fourth quarter of 2019, the Company performed an updated quantitative impairment analysis of its goodwill and 
indefinite-lived intangible asset and the results of those tests indicated that the estimated fair value exceeded the carrying value as of 
December 31, 2019. For further information, see Note 2 (Significant Accounting Polices).  

44 

  
 
 
 
 
 
 
   
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
  
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

In March 2020, the Company determined there was a triggering event, caused by the economic impacts of the COVID-19 pandemic and 
related  restrictions.  In  March  2020,  the  World  Health  Organization  categorized  COVID-19  as  a  pandemic,  and  it  has  since  spread 
throughout the United States and the rest of the world with different geographical locations impacted more than others. The pandemic 
resulted in governmental authorities around the country implementing numerous measures to contain the virus, such as quarantines, 
shelter-in-place orders and business shutdowns (the “related restrictions”). The related restrictions have had, and the Company expects 
they will continue to have, a negative impact on regional and national economies and the automotive industry for an uncertain duration. 
While certain jurisdictions have relaxed or reversed some of these related restrictions, many have been subsequently reinstated. 

The COVID-19 pandemic and related restrictions have caused a widespread increase in unemployment and have resulted in reduced 
consumer spending and an economic recession. As a result of overall uncertainty related to the automotive industry, in the second half 
of March 2020, the Company’s customers began to adjust, reduce or suspend their operating and marketing activities. This resulted and 
may continue to result in decreased subscription revenue and reduced demand for the Company’s services. Moreover, depending upon 
the progress of the pandemic and the government and societal responses thereto, the Company’s customers may implement further cost-
savings measures, including additional reductions of their advertising spend. 

In an effort to assist its dealer customers impacted by the COVID-19 pandemic and related restrictions, the Company provided, among 
other measures, financial relief in the form of certain invoice credits of 50% for April 2020 and 30% for May and June 2020. With 
respect to managing its expenses, the Company implemented several initiatives, including both permanent and temporary measures, to 
adjust expenses with changes in revenue. 

The  effects  of  the  COVID-19  pandemic  and  related  restrictions,  particularly  reduced  consumer  spending  and  the  discounts  that  the 
Company provided its dealer customers in the second quarter of 2020, have negatively impacted its results of operations, cash flows and 
financial position. In addition, the extent of the impact will vary depending on the duration and severity of the economic and operational 
impacts of the pandemic and related restrictions. Thus, the amount and timing of future cash flows, used in the valuation models to 
estimate the fair value of the Company’s assets, were significantly and negatively impacted by the COVID-19 pandemic and related 
restrictions. 

The Company performed interim quantitative impairment tests as of March 31, 2020. The results of the goodwill and indefinite-lived 
intangible asset impairment tests indicated that the carrying values exceeded the estimated fair values and thus, the Company recorded 
an  impairment  of  $505.9  million  and  $400.0  million  related  to  its  goodwill  and  indefinite-lived  intangible  asset,  respectively.  This 
impairment charge reduced the goodwill balance to zero at March 31, 2020. 

Definite Lived Intangible Assets. The Company’s definite-lived intangible assets by major asset class are as follows (in thousands): 

Gross 
Carrying 
Amount 

December 31, 2021 

Accumulated 
Amortization 

Net 
Carrying 
Amount 

Gross 
Carrying 
Amount 

December 31, 2020 

Accumulated 
Amortization 

Net 
Carrying 
Amount 

Customer relationships 
Acquired software 
Other trade names 
Content library 
Total 

 $ 

 $ 

832,540   $ 
60,700    
24,800    
2,100    
920,140   $ 

(487,782)   $ 
(40,362)    
(10,492)    
(2,100)    
(540,736)   $ 

344,758 
20,338 
14,308 
— 
379,404 

 $ 

 $ 

832,540   $ 
111,200    
23,900    
2,100    
969,740   $ 

(416,452)   $ 
(98,411)    
(7,631)    
(2,100)    
(524,594)   $ 

416,088 
12,789 
16,269 
— 
445,146 

 As of December 31, 2021, projected annual amortization expense for amortizable intangible assets is as follows (in thousands): 

2022 
2023 
2024 
2025 
2026 
Thereafter 
Total 

  $ 

  $ 

45 

75,584 
73,718 
71,112 
56,369 
34,960 
67,661 
379,404 

  
 
  
  
  
  
 
 
 
 
   
 
 
 
   
   
   
   
   
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

Note 6. Unfavorable Contracts Liability 

In  connection  with  the  October  2014  acquisition  of  CARS  by  the  Company’s  former  parent,  the  Company  entered  into  affiliate 
agreements with the former owners of CARS. Under the affiliate agreements, affiliates had the exclusive right to sell and price the 
Company’s  products  and  services  in  their  local  territories,  paying  the  Company  a  wholesale  rate  for  the  Company’s  products.  The 
Company charged the affiliates 60% of the corresponding Cars.com’s retail rate for products sold to affiliate dealer customers and prior 
to October 2019, recognized revenue generated from these agreements as Wholesale revenue in the Consolidated Statements of Income 
(Loss). The Unfavorable contracts liability was established as a result of these below market-rate unfavorable affiliate agreements that 
the Company entered into as part of TEGNA’s acquisition of the Company in 2014. 

Prior to the affiliate conversions discussed below, over the contract period, the Company recognized $25.2 million of Wholesale revenue 
per year with a corresponding reduction of the Unfavorable contracts liability. The Unfavorable contracts liability was fully amortized 
as of September 30, 2019. 

The Company amended five of its affiliate agreements (Gannett, McClatchy, TEGNA, tronc, and the Washington Post) and as a result, 
had a direct relationship with these dealer customers before the original contractual conversion date specified. As a result, the Company 
recognized  the  revenue  associated  with  converted  dealer  customers  as  Dealer  revenue,  rather  than  Wholesale  revenue,  in  the 
Consolidated Statements of Income (Loss). On October 2019, the Belo affiliate agreement expired. 

As part of the amendments to the affiliate agreements, Gannett, McClatchy, TEGNA, tronc, and the Washington Post agreed to perform 
certain marketing support and transition services through varying dates, the latest of which was June 29, 2020. The fees the Company 
incurred associated with the amended affiliate agreements were recorded as Affiliate revenue share expense within Operating expenses 
in the Consolidated Statements of Income (Loss). 

The Company no longer records the amortization of the Unfavorable contracts liability associated with the converted markets to revenue 
as the Company is recognizing this Dealer revenue at retail rates. The amortization of the Unfavorable contracts liability related to these 
converted markets was recorded as a reduction of Affiliate revenue share within Operating expenses in the Consolidated Statements of 
Income (Loss). As of December 31, 2019, the Unfavorable contracts liability has been fully amortized. 

During the years ended December 31, 2020 and 2019, the Company recorded zero and $17.5 million, respectively, as a reduction to 
Affiliate revenue share, rather than Wholesale revenue, in the Consolidated Statements of Income (Loss).  

As of October 2019, the Company has direct relationships with all of its dealer customers. In addition, as of June 30, 2020, the Company 
no longer incurs affiliate revenue share expense. 

Note 7. Debt   

Credit  Agreement.  On  May  31,  2017,  the  Company  and  certain  of  its  domestic  wholly-owned  subsidiaries  (collectively,  the 
“Guarantors”) entered into what was originally a $900 million Credit Agreement (the “Credit Agreement”) with the lenders named 
therein. Subsequent to the initial Credit Agreement, the Company has entered into three amendments. 

The Credit Agreement’s initial maturity was May 31, 2022 and originally included (a) revolving loan commitments in an aggregate 
principal amount of up to $450 million (of which up to $25 million may be in the form of letters of credit at its request) and (b) term 
loans in an aggregate principal amount of $450 million. Interest on the borrowings under the Credit Agreement is payable based on 
either (i) the London Interbank Offered Rate (“LIBOR”) or (ii) the Alternate Base Rate (“ABR”), as defined in the Credit Agreement, 
in either case plus an applicable margin and fees which, after the second full fiscal quarter following the closing date, was based upon 
its Total Net Leverage Ratio. The ABR is the greater of (a) the prime rate, (b) the New York Fed Bank Rate plus 50 basis points or (c) 
adjusted LIBOR, which is computed as the LIBOR Screen Rate at 11:00 AM on such day. The applicable margin varied between 1.25% 
to 2.0% for LIBOR borrowings and 0.25% to 1.0% for ABR borrowings, depending on the Company’s Total Net Leverage Ratio. The 
Credit Agreement required a maximum Total Net Leverage Ratio of 4.25x with an incremental step down to 3.75x on or after May 31, 
2019 and a minimum Interest Coverage Ratio of 3.0x (each as defined in the Credit Agreement). The Credit Agreement allowed for 
with a temporary step up to the maximum Total Net Leverage Ratio for material permitted acquisitions. 

First Amendment. In October 2019, the Company entered into an amendment to its Credit Agreement to increase the maximum Total 
Net Leverage Ratio to 4.50x for periods ending on or after December 31, 2019, with step downs through maturity, while preserving the 
favorable pricing structure from the original agreement.  

46 

  
 
  
  
 
 
 
 
 
 
 
 
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

Second Amendment. In June 2020, the Company entered into an amendment to provide flexibility during the uncertain COVID-19 
period which provided for a waiver with respect to the Total Net Leverage Ratio and Consolidated Interest Coverage Ratio financial 
covenants for the covenant testing periods through December 31, 2020 (the “Covenant Adjustment Period”). The Second Amendment 
also included the following: 

 

 

 
 

 

A revised maximum permitted Total Net Leverage Ratio beginning March 31, 2021 (after the Covenant Adjustment Period) 
of 6.50x, with step downs thereafter; 
A  revised  minimum  permitted  Consolidated  Interest  Coverage  Ratio  beginning  March  31,  2021  (after  the  Covenant 
Adjustment Period) of 2.75x and 3.00x beginning June 30, 2020; 
A LIBOR floor of 0.75%; 
A  minimum  liquidity  requirement of $75.0 million  and  the  addition of  an  anti-cash  hoarding  covenant, which  requires, 
during the Covenant Adjustment Period, mandatory prepayments of the Revolving Credit Facility with the amount of any 
unrestricted cash in excess of $75.0 million; and 
A revised interest rate grid updated to reflect a maximum ABR margin of 1.50% and a maximum Eurodollar margin of 
2.50%; during the Covenant Adjustment Period the applicable margins were increased by 0.50%. 

Third Amendment. On October 30, 2020, the Company entered into the Third Amendment to its Credit Agreement in connection with 
a broader refinancing, in which the Company reduced the size of the outstanding borrowings under the Credit Agreement to an aggregate 
principal amount of $430.0 million, comprised of a $230.0 million Revolving Credit Facility and a $200.0 million Term Loan, and 
extended the maturity date to May 31, 2025. The Third Amendment also included the following: 

 

 
 

 
 

 
 

A  maximum  Senior  Secured  Leverage  Ratio  of  3.50x  (as  defined  within  the  Credit  Agreement,  as  amended),  with  a 
temporary step up for material permitted acquisitions; 
A minimum Interest Coverage Ratio of 2.75x and 3.00x beginning June 30, 2023; 
A revised interest rate grid updated to reflect a maximum ABR margin of 1.75% and a maximum Eurodollar margin of 
2.75%; 
Reduction of the LIBOR floor to 0.50%; 
Certain modifications to negative covenants restricting additional indebtedness, investments, acquisitions, debt repayments 
and certain dividends and distribution; 
Provisions to accommodate the replacement of the existing LIBOR Rate with a successor benchmark interest rate; and 
Ended the Covenant Adjustment Period and removed the related minimum liquidity requirement and anti-cash hoarding 
covenant that were implemented pursuant to the Second Amendment. 

Term Loan. As of December 31, 2021, the outstanding principal amount under the Term Loan was $77.5 million and the interest rate 
in effect was 2.5%, not including the impact of the interest rate swap. During the year ended December 31, 2021, the Company made 
$120.0 million in Term Loan payments, of which $110.0 million were voluntary prepayments. 

Revolving Loan. As of December 31, 2021, $230.0 million was available to borrow under the Revolving Loan. The Company had zero 
drawdowns on the Revolving Loan during the year ended December 31, 2021.  

Senior Unsecured Notes. In October 2020, the Company issued $400.0 million aggregate principal amount of 6.375% senior unsecured 
notes due 2028. Interest on the notes is due semi-annually on May 1 and November 1. 

Debt Issuance Costs. Debt issuance costs related to the various amendments and issuances were $14.3 million and $17.7 million at 
December 31, 2021 and December 31, 2020, respectively. Depending on the nature of the debt issuance costs and the underlying debt 
to which it relates, they are recorded as either a reduction of debt and accreted using the effective interest method or as a deferred asset 
and accreted using the straight-line method with the amortization recorded in Interest expense, net on the Consolidated Statements of 
Income (Loss).  

Debt Extinguishment. The Third Amendment resulted in a partial debt extinguishment of $1.8 million of the previously capitalized debt 
issuance  costs  and  included  in  Other  (expense)  income,  net  in  the  Consolidated  Statements  of  Income  (Loss)  for  the  year  ended 
December 31, 2020. 

Debt Guarantors, Collateral, Covenants and Restrictions. The obligations under the debt agreements are guaranteed by the Guarantors 
and the Company. The Guarantors secured their respective obligations under the debt agreements by granting liens in favor of the agent 
on substantially all of their assets. The terms of the debt agreement include representations and warranties, affirmative and negative 
covenants (including certain financial covenants) and events of default that are customary for credit facilities of this nature. The negative 
covenants  place  restrictions  and  limitations  on  the  Company’s  ability  to  incur  additional  indebtedness,  make  distributions  or  other 

47 

  
 
 
 
 
 
 
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

restricted payments, create liens, make certain equity or debt investments, engage in mergers or consolidations and engage in certain 
transactions with affiliates. As of December 31, 2021, the Company is in compliance with the covenants under its debt agreements. 

Long-term Debt Maturities. Long-term debt includes future principal payments on long-term borrowings through scheduled maturity 
dates. Excluded from these amounts are the amortization of debt issuance and other costs related to indebtedness. As of December 31, 
2021, the Company’s contractual payments under then-outstanding long-term debt agreements in each of the next five calendar years 
and thereafter are as follows (in thousands): 

2022 
2023 
2024 
2025 
2026 
Thereafter 
Total 

Note 8. Interest Rate Swap 

  $ 

  $ 

11,250 
16,250 
20,000 
30,000 
— 
400,000 
477,500 

The interest rate on borrowings under the Company’s Term Loan is floating and, therefore, subject to fluctuations. In order to manage 
the risk associated with changes in interest rates on its borrowing under the initial Term Loan, the Company entered into an interest rate 
swap (the “Swap”) effective December 31, 2018. Under the terms of the Swap, the Company is locked into a fixed rate of interest of 
2.96%, as defined in the Company’s Credit Agreement, on a notional amount of $300 million until May 31, 2022. The Swap was initially 
designated as a cash flow hedge of interest rate risk.  

During  the  second  quarter  of  2020,  the  Company  entered  into  the  second  amendment  to  the  Credit  Agreement,  which  triggered  a 
quantitative hedge effectiveness test that resulted in the loss of hedge accounting. As a result, as of the date of the second amendment, 
the unrealized loss included within Accumulated other comprehensive loss was frozen and is now being ratably reclassified into Net 
income (loss) over the remaining life of the Swap through Interest expense, net and Income tax expense (benefit) within the Consolidated 
Statements of Income (Loss). Subsequent to the second amendment, any changes in the fair value of the Swap are recorded within Other 
(expense) income, net on the Consolidated Statements of Income (Loss). 

During the fourth quarter of 2020, the Company entered into the third amendment to the Credit Agreement, which triggered a partial 
debt  extinguishment,  including  a  partial  extinguishment  of  the  underlying  Term  Loan.  Due  to  the  reduction  in  the  Term  Loan  as 
compared  to  the  notional  amount  of  the  Swap,  the  Company  wrote-off  a  proportional  amount  of  the  frozen  Accumulated  other 
comprehensive loss balance as of the date of the partial extinguishment proportional to the reduction in the underlying notional amount 
of Term Loan. The Company will continue to amortize the remaining Accumulated other comprehensive loss to Interest expense, net 
and Income tax expense (benefit) within the Consolidated Statements of Income (Loss) through the remainder of the term of the Swap. 
Any  changes  in  the  fair  value  of  the  Swap  will  continue  to  be  recorded  within  Other  (expense)  income,  net  on  the  Consolidated 
Statements of Income (Loss). 

As of December 31, 2021, the fair value of the Swap was an unrealized loss of $3.5 million, which is recorded in Other accrued liabilities 
on the Consolidated Balance Sheets. As of December 31, 2020, the fair value of the Swap was an unrealized loss of $12.1 million, of 
which  $8.5 million  and  $3.6 million  was  recorded  in  Other  accrued  liabilities  and  Other  noncurrent  liabilities,  respectively,  on  the 
Consolidated Balance Sheets. During the years ended December 31, 2021 and December 31, 2020, $5.7 million and $11.1 million was 
reclassified  from Accumulated other  comprehensive  loss and recorded  in Interest  expense,  net, respectively. During  the year  ended 
December 31, 2021, the Company made payments of $8.6 million related to the Swap.  During the year ended December 31, 2021, $0.9 
million  was  reclassified  as  a  tax  benefit  from  Accumulated  other  comprehensive  loss  into  Income  tax  expense  (benefit)  on  the 
Consolidated Statements of Income (Loss).    

48 

  
 
 
   
   
   
   
   
 
 
 
  
 
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

Note 9. Leases  

Leases. The Company is obligated as a lessee under certain non-cancelable operating leases for office space, and is also obligated to 
pay insurance, maintenance and other executory costs associated with the leases. In May 2016, the Company entered into a lease of 
office space in Chicago, Illinois. The lease extends through June 2031 and monthly rental payments under the lease escalate by 2.5% 
each year throughout the lease. As of December 31, 2021, the Company’s scheduled future minimum lease payments under operating 
leases having initial noncancelable lease terms of more than one year, is as follows (in thousands): 

2022 
2023 
2024 
2025 
2026 
Thereafter 
Total minimum lease payments 
Less: Imputed interest (1) 
Present value of the minimum lease payments 
Less: Current maturities of lease obligations 
Long-term lease obligations 

  $ 

  $ 

4,470 
4,042 
4,154 
4,570 
4,684 
21,742 
43,662 
(12,852) 
30,810 
(2,253) 
28,557 

(1)  The Company’s lease agreements do not provide a readily determinable implicit rate nor is it available from the Company’s lessors. Therefore, 
in order to discount lease payments to present value, the Company has estimated its incremental borrowing rate based on information available 
at either the lease transition date (for those leases that commenced prior to January 1, 2019) or the lease commencement date (for those leases 
that commenced after January 1, 2019). 

As of December 31, 2021 and 2020, the Company’s operating lease assets, included in Investments and other assets, net, were $14.6 
million and $16.0 million, respectively, and operating lease liabilities were $30.8 million and $33.3 million, respectively, the current 
maturities of which is included in Other accrued liabilities and the long-term portion of which is included in Other noncurrent liabilities. 
The difference between the operating lease assets and the operating lease liabilities is primarily due to a lease incentive received in 2017 
related to the 300 South Riverside Lease in Chicago, Illinois. 

Other information related to the Company’s operating leases for the years ended December 31, 2021, 2020 and 2019 is as follows (in 
thousands, except months and percentage): 

Income statement information: 
Operating lease cost 
Short-term lease cost 
Variable lease cost 
Total lease cost 

Other information: 
Cash paid for operating leases 
Weighted-average remaining lease term (in months) 
Weighted-average discount rate as of December 31, 

Note 10. Commitments and Contingences  

Year Ended December 31, 

2021 

2020 

2019 

  $ 

  $ 

  $ 

3,541 
600 
3,034 
7,175 

$ 

  $ 

  $ 

4,856 
112 
7.4%     

3,848 
856 
2,834 
7,538 

$ 

  $ 

  $ 

3,320 
122 
7.4%     

3,877 
1,202 
2,565 
7,644 

3,627 
132 
7.4% 

The Company and its subsidiaries are parties from time to time in legal and administrative proceedings involving matters incidental to 
its business. These matters, whether pending, threatened or unasserted, if decided adversely to the Company or settled, may result in 
liabilities material to its financial position, results of operations or cash flows. The Company records a liability when it believes that it 
is  both  probable  that  a  loss  will  be  incurred  and  the  amount  of  loss  can  be  reasonably  estimated.  The  Company  evaluates,  at  least 
quarterly,  developments  in  its  legal  matters  that  could  affect  the  amount  of  liability  that  has  been  previously  accrued  and  makes 
adjustments as appropriate. Significant judgment is required to determine both the probability and the estimated amount. 

Note 11. Stockholders' Equity 

49 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
   
   
   
   
   
 
 
 
   
 
   
 
 
 
   
   
   
   
 
 
 
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

In March 2018, the Company’s Board of Directors authorized a two-year share repurchase program to acquire up to $200 million of the 
Company’s  common  stock.  The  Company  repurchased  shares  from  time  to  time  in  open  market  transactions  or  through  privately 
negotiated transactions in accordance with applicable federal securities laws. The timing and amounts of any purchases under the share 
repurchase program were based on market conditions and other factors including price. The repurchase program did not require the 
purchase  of  any  minimum  number  of  shares  and  the  Company  funded  the  share  repurchase  program  principally  with  cash  from 
operations. In March 2020, the repurchase program expired and there were no share repurchases during the year ended December 31, 
2020. The Company repurchased and subsequently retired 1.7 million shares for $40.0 million during the year ended December 31, 
2019. 

Note 12. Stock-Based Compensation  

Omnibus Plan. In May 2017, the Company’s Board of Directors approved the Cars.com Inc. Omnibus Incentive Compensation Plan 
(the “Omnibus Plan”), which provides for the granting of stock options, stock appreciation rights, restricted stock, restricted stock units, 
performance shares and other stock-based and cash-based awards. A maximum of 18.0 million common stock shares may be issued 
under  the  Omnibus  Plan.  As  of  December  31,  2021,  there  were  8.9  million  common  stock  shares  available  for  future  grants.  The 
Company issues new shares of CARS common stock for shares delivered under the Omnibus Plan.  

Information related to stock-based compensation expense is as follows (in thousands):  

Stock-based compensation expense 
Income tax benefit related to stock-based 
   compensation expense 

2021 

Year Ended December 31, 
2020 

2019 

  $ 

21,431  $ 

15,155  $ 

7,588 

—   

—   

2,840 

The following table shows stock-based compensation expense by financial statement line item on the Company’s Consolidated 
Statements of Income (Loss) (in thousands). 

Cost of revenue and operations 
Product and technology 
Marketing and sales 
General and administrative 
Total 

  $

  $

Year Ended December 31, 

2021 

2020 

2019 

876    $

5,455   
5,202   
9,898   
21,431    $

593    $

3,314   
3,612   
7,636   
15,155    $

91 
1,134 
1,518 
4,845 
7,588 

Information  related  to  outstanding  stock-based  compensation  awards  as  of  December  31,  2021  for  restricted  share  units  (“RSUs”), 
restricted  stock,  performance  share  units  (“PSUs”)  and  the  Cars.com  Employee  Stock  Purchase  Plan  (“ESPP”)  is  as  follows  (in 
thousands, except for weighted-average remaining period):  

RSUs and Restricted Stock 
PSUs 
Stock Options 
ESPP 
Total 

Unearned 
Compensation 

Weighted-Average 
Remaining Period 
(in years) 

  $ 

  $ 

23,356 
20 
2,619 
139 
26,134 

1.8 
0.2 
2.0 
0.3 

Restricted Share Units and Restricted Stock. RSUs represent the right to receive unrestricted shares of the Company’s common stock 
at the time of vesting, subject to any restrictions as specified in the individual holder’s award agreement. RSUs are subject to graded 
vesting, generally ranging between one and four years and the fair value of the RSUs is equal to the Company's common stock price on 
the date of grant. Restricted Stock represents RSUs that have been delivered to certain non-employee directors who have elected to 
receive shares underlying RSUs before they vest. Restricted Stock is subject to graded vesting over one year and the fair value of the 

50 

  
 
 
 
 
 
 
 
 
 
 
  
 
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

Restricted Stock is equal to the Company’s common stock price on the date of grant. RSU and Restricted Stock activity for the year 
ended December 31, 2021 is as follows (in thousands, except for weighted-average grant date fair value): 

Outstanding as of December 31, 2020 
Granted 
Vested and delivered 
Forfeited 
Outstanding as of December 31, 2021 (1) 

Number of RSUs  
and Restricted Stock 

Weighted-Average 
Grant Date 
Fair Value 

  $ 

4,061 
1,664 
(1,680)     
(362)     
3,683 

8.31 
14.94 
8.75 
9.82 
10.95 

(1)  The outstanding balance as of December 31, 2021 includes 63 RSUs that were vested, but not yet delivered. 

The weighted-average grant-date fair value of RSUs granted during the years ended December 31, 2020 and 2019 was $5.87 and $23.51, 
respectively. The total grant-date fair value of RSUs that vested during the years ended December 31, 2021, 2020 and 2019 was $14.7 
million, $8.9 million and $7.1 million, respectively.  

Performance Share Units. PSUs represent the right to receive unrestricted shares of the Company’s common stock at the time of vesting. 
The fair value of the PSUs is equal to the Company’s common stock price on the date of grant. Expense related to PSUs is recognized 
when the performance conditions are probable of being achieved. The percentage of PSUs that shall vest will range from 0% to 200% 
of the number of PSUs granted based on the Company’s future performance related to certain revenue and adjusted earnings before 
interest,  income  taxes,  depreciation  and  amortization  targets  over  a  three-year  performance  period.  These  PSUs  are  subject  to  cliff 
vesting at the end of the respective performance period. PSU activity for the year ended December 31, 2021 is as follows (in thousands, 
except for weighted-average grant date fair value): 

Outstanding as of December 31, 2020 
Granted 
Vested and delivered 
Forfeited or cancelled 
Outstanding as of December 31, 2021 

Number 
of PSUs 

Weighted-Average 
Grant Date 
Fair Value 

  $ 

730 
— 
(588)     
— 
142 

9.28 
— 
5.74 
— 
23.98 

Stock Options. Stock options represent the right to purchase shares of the Company’s common stock at the time of vesting, subject to 
any restrictions as specified in the individual holder’s award agreement. Stock options are subject to three-year cliff vesting and expire 
10 years from the grant date. The Company began issuing stock options during the year ended December 31, 2020. Stock option 
activity for the year ended December 31, 2021 is as follows (in thousands, except for weighted-average grant date fair value and 
weighted-average remaining contractual term): 

Outstanding as of December 31, 2020 
Granted 
Vested and delivered 
Forfeited 
Outstanding as of December 31, 2021 
Exercisable as of December 31, 2021 

Number 
of Options 

Weighted-Average 
Grant Date 
Fair Value 

Weighted-Average 
Remaining Contractual 
Term (in years) 

  $ 

513 
291 
— 
— 
804 
— 

2.80 
9.63 
— 
— 
5.27 
— 

9.22 
— 
— 
— 
8.58 
— 

Aggregate 
Intrinsic 
Value 
$  3,028 
— 
— 
— 
5,754 
— 

The fair value of the stock options granted during the years ended December 31, 2021 and 2020 are estimated on the grant date using 
the Black-Scholes option pricing model, using the following assumptions: 

Risk-free interest rate 
Weighted-average volatility 
Dividend yield 
Expected years until exercise 

2021 

2020 

1.15%  
69.00%  
0%  

6.5 

1.01 % 
53.08 % 
0 % 

6.5  

51 

  
 
 
 
   
 
   
   
   
   
   
   
   
 
 
 
 
 
   
 
   
   
   
   
   
   
   
   
 
 
 
 
   
 
 
 
 
 
   
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
 
   
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

Employee  Stock  Purchase  Plan.  In  September  2017,  the  Company’s  Board  of  Directors  approved  the  Cars.com  Employee  Stock 
Purchase Plan (the “ESPP”). Eligible employees may authorize payroll deductions of up to 10% of the employee’s base earnings with a 
maximum of $10,000 per every six-month offering period to purchase CARS common stock at a purchase price per share equal to 85% 
of the lower of (i) the closing market price per share of CARS at the beginning of the offering period or (ii) the closing market price per 
share at the end of the offering period. A maximum of three million shares are available for issuance under the ESPP. As of December 
31, 2021, 2.3 million shares were available for issuance under the ESPP. The Company issued 0.2 million and 0.3 million shares related 
to the ESPP and recorded $0.7 million of stock-based compensation expense related to the ESPP for the years ended December 31, 2021 
and 2020, respectively.  

Note 13. Earnings (Loss) Per Share  

Basic earnings (loss) per share is calculated by dividing Net income (loss) by the weighted-average number of shares of common stock 
outstanding.  Diluted  earnings  (loss)  per  share  is  similarly  calculated,  except  that  the  calculation  includes  the  dilutive  effect  of  the 
assumed  issuance  of  shares  under  stock-based  compensation  plans,  unless  the  inclusion  of  such  shares  would  have  an  anti-dilutive 
impact. The computations of the Company’s basic and diluted earnings (loss) per share is as follows (in thousands, except per share 
amounts): 

Net income (loss) 
Basic weighted-average common shares outstanding 
Effect of dilutive stock-based compensation awards (1) 
Diluted weighted-average common shares outstanding 
Earnings (loss) per share, basic 
Earnings (loss) per share, diluted 

 $ 

 $ 

Year Ended December 31, 

2021 

2020 

2019 

7,719 
68,727 
2,610 
71,337 
0.11 
0.11 

 $ 

 $ 

(817,120)   $ 
67,241 
— 
67,241 
(12.15)   $ 
(12.15)    

(445,324 ) 
66,995  
—  
66,995  
(6.65 ) 
(6.65 ) 

(1)  There were 1,304, 2,727 and 809 potential common shares excluded from diluted weighted-average common shares outstanding for the years 

ended December 31, 2021, 2020 and 2019 respectively, as their inclusion would have had an anti-dilutive effect. 

Note 14. Income Taxes  

Selected  Information  Related  to  Income  Taxes.  Significant  components  of  Income  (Loss)  before  income  taxes  are  as  follows  (in 
thousands):  

2021 

Year Ended December 31, 
2020 
(938,248)  $ 
1,839 
(936,409)  $ 

9,444  $ 
39 
9,483  $ 

2019 
(476,925) 
1,646 
(475,279) 

2021 

Year Ended December 31, 
2020 

2019 

2,587  $ 
1,981 
(163)   
4,405 

(2,599)   
(46)   
4 

(2,641)   
1,764  $ 

(15,871)  $ 
— 
164 
(15,707)   

(83,830)   
(19,761)   

9 

(103,582)   
(119,289)  $ 

9,319 
2,651 
448 
12,418 

(36,294) 
(6,076) 
(3) 
(42,373) 
(29,955) 

U.S. 
Non-U.S. 
Income (loss) before income taxes 

Current: 

U.S. federal 
U.S. state and local 
Non-U.S. 

Total current income tax expense (benefit) 
Deferred: 

U.S. federal 
U.S. state and local 
Non-U.S. 

Total deferred income tax benefit 
Income tax expense (benefit) 

$ 

$ 

$ 

$ 

52 

  
 
 
 
 
 
 
 
 
 
   
 
 
 
  
  
  
  
  
  
  
  
  
  
  
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

The income tax provision differed from amounts computed at the statutory federal income tax rate, as follows (in thousands, except 
percentage): 

2021 

$ 

    % 

Year Ended December 31, 
2020 

2019 

$ 
(196,646)    

    % 

    % 

$ 
(99,808)    

Income tax provision (benefit) at statutory rate    $ 
State income taxes, net of federal income tax 
expense (benefit) 
Nondeductible executive compensation 
Nondeductible transaction expenses 
Tax credits 
Goodwill impairment 
Effect of change in apportionment factors 
NOL carrybacks rate differential 
Stock-based compensation 
Uncertain tax positions 
Valuation allowance 
Other, net 
Income tax expense (benefit) 

  $ 

1,994     

21.0  %  $ 

378     
1,365     
2,638     
(2,379)    
—     
—     
— 
(3,010)    
4,337 
(3,657)    
98     
1,764     

4.0   
14.4   
27.8   
(25.1)  
—   
—   
—   
(31.7)  
45.7   
(38.6)  
1.1   

18.6  %  $ 

21.0  %  $ 

4.0   
(0.1)  
—   
0.3   
1.4   
0.2   
0.3   
(0.1)  
0.2   
(14.6)  
0.1   
12.7  %  $ 

(37,566)    
625     
—     
(2,375)    
(13,683)    
(2,228)    
(3,270) 
1,062     
(1,470)    
136,842     
(580)    
(119,289)    

21.0  %

1.1 
(0.1) 
— 
0.4 
(15.1) 
(0.2) 
— 
(0.1) 
(0.3) 
— 
(0.4) 
6.3  %

(5,374)    
97     
—     
(1,797)    
71,650     
928     
—     
265     
1,327     
—     
2,757     
(29,955)    

Deferred Tax Assets and Liabilities.  The Company has recorded deferred tax assets related to federal and state income tax net operating 
loss (“NOL”) carryforwards of approximately $10.6 million and $2.1 million as of December 31, 2021 and 2020, respectively. The 
federal NOL, and a small portion of the state NOLs, can be carried forward indefinitely, although certain jurisdictions, including federal 
and numerous states, limit NOL carryforwards to a percentage of current year taxable income. 

The  Company  also  has  recorded  deferred  tax  assets  related  to  federal  and  state  research  and  development  (“R&D”)  tax  credit 
carryforwards of $4.2 million and $1.8 million, net of uncertain tax positions, as of December 31, 2021 and 2020, respectively.  The 
federal and state R&D tax credits generally may be carried forward 20 years and 5 years, respectively. 

Significant components of the deferred tax assets and liabilities are as follows (in thousands):  

Deferred income tax liabilities: 
Depreciation 
Indefinite lived intangible 
Right of use assets 
Other  
Total deferred tax liabilities 
Deferred income tax assets: 
Accrued compensation 
Definite lived intangibles 
Goodwill 
Lease obligations 
NOL and tax credit carryforwards 
Other  
Total deferred tax assets 

Less: Valuation allowance 

Net deferred tax liability 

December 31, 

2021 

2020 

(8,428)  $ 

(98,316) 
(3,687) 
(1,708) 
(112,139)  $ 

10,613  $ 
87,077 
91,756 
7,762 
14,804 
2,286 
214,298  $ 
(133,185) 
(31,026)  $ 

(4,887 ) 
(97,505 ) 
(4,031 ) 
(2,019 ) 
(108,442 ) 

7,600  
88,136  
99,697  
8,374  
3,906  
6,839  
214,552  
(136,842 ) 
(30,732 ) 

$ 

$ 

$ 

$ 

$ 

The deferred tax assets and liabilities recognized in the Company’s Consolidated Balance Sheets as of December 31, 2021 and 2020 
were as follows (in thousands): 

Investments and other assets, net 
Deferred tax liability 

Net deferred tax liabilities 

December 31, 

2021 

2020 

$ 

$ 

60  $ 
(31,086)   
(31,026)  $ 

68 
(30,800) 
(30,732) 

53 

  
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
  
 
  
 
 
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
   
   
   
 
   
 
   
 
   
 
   
   
   
 
   
 
   
   
 
   
   
   
 
   
   
   
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cars.com Inc. 
Notes to Consolidated Financial Statements (Continued) 

On March 27, 2020, the CARES Act was enacted into law. The CARES Act is a tax and spending package intended to provide economic 
relief  to  address  the  impact of  the  COVID-19 pandemic.  The  CARES Act  includes several  significant  business  tax provisions  that, 
among other things, would allow businesses to carry back NOLs arising in 2018, 2019, and 2020 to the five prior tax years. As a result 
of the CARES Act, during the year ended December 31, 2021, the Company received a $9.1 million refund from the carryback of NOLs 
to 2017 and 2018. The Company's receivable was included in Other current assets on the Consolidated Balance Sheets as of December 
31, 2020. 

Uncertain Tax Positions. A summary of the Company’s uncertain tax positions is as follows (in thousands): 

Balance as of January 1 
Additions based on tax positions related to the current year 
Additions for tax positions of prior years 
Reductions for tax positions of prior years 
Balance as of December 31 

Year Ended December 31, 

2021 

2020 

$ 

$ 

8,788 
550 
862 
(349) 
9,851 

$ 

$ 

7,684 
606 
498 
— 
8,788 

The Company believes it is reasonably possible that within the next twelve months the amount of the Company's uncertain tax positions 
may be decreased by approximately $6.2 million. The Company has recorded its best estimate of the potential exposure for these issues. 
As of December 31, 2021, 2020 and 2019, the Company had $2.6 million, $1.6 million, and $1.6 million, respectively, of uncertain tax 
positions that if recognized, would affect the annual tax rate. 

The Company files a consolidated U.S. federal income tax return as well as income tax returns in various state and local jurisdictions. 
The  Company's  tax  returns  are  routinely  audited  by  federal  and  state  tax  authorities  and  these  tax  audits  are  at  various  stages  of 
completion at any given time. Generally, the Company’s tax returns open to examination by a federal or state taxing authority are for 
years beginning on or after January 1, 2017. 

Note 15. Segment Information 

Operating segments are components of an enterprise where separate financial information is available that is evaluated regularly by the 
chief  operating  decision  maker  (the  “CODM”),  or  decision-making  group,  in  deciding  how  to  allocate  resources  and  in  assessing 
performance.  The  Company’s  CODM  is  the  CARS  Chief  Executive  Officer.  The  CODM  makes  resource  allocation  decisions  to 
maximize the Company’s consolidated financial results.  

For the year ended December 31, 2021, the Company had one operating and reportable segment. For the years ended December 31, 
2021, 2020 and 2019, the Company did not have any one customer that generated greater than 10% of total revenue. Substantially all 
revenue and long-lived assets were generated and located within the U.S.  

Note 16. Subsequent Events 

Accu-Trade Acquisition. In February 2022, the Company signed an agreement to acquire 100% of the assets of Accu-Trade, Galves 
Market  Data  and  MADE  Logistics  ("Accu-Trade"),  which  includes  real-time,  VIN-specific  appraisal  and  valuation  data,  instant 
guaranteed offer capabilities, and logistics technology. Consideration for the transaction will be $65 million in cash at closing. There is 
also the potential for additional cash and stock consideration based on achievement of certain financial thresholds. The transaction is 
expected to close in March 2022. 

Share Repurchase Program. In February 2022, the Company’s Board of Directors authorized a three-year share repurchase program to 
acquire up to $200 million of the Company’s common stock.

54 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure. 
None.  

Item 9A. Controls and Procedures.  

Management’s Evaluation of Disclosure Controls and Procedures 
Management,  with  the  participation  of  our  Chief  Executive  Officer  and  Chief  Financial  Officer,  evaluated  the  effectiveness  of  our 
disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of the end of the period 
covered by this report. Based upon that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that, as of such 
date, our disclosure controls and procedures were effective to provide reasonable assurance that information required to be disclosed in 
the reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods 
specified by the rules and forms of the Exchange Act, and that such information is accumulated and communicated to management, 
including  our  Chief  Executive  Officer  and  Chief  Financial  Officer,  as  appropriate,  to  allow  timely  decisions  regarding  required 
disclosure. 

Management  recognizes  that  any  controls and  procedures,  no  matter  how  well  designed  and  operated,  can  provide  only  reasonable 
assurance of achieving their objectives, and management necessarily applies its judgment in evaluating the benefits of possible controls 
and procedures relative to their costs. 

Management’s Report on Internal Control over Financial Reporting 
Management is responsible for establishing and maintaining adequate internal control over our financial reporting (as defined in Rules 
13a-15(f) and 15d-15(f) under the Exchange Act). Our internal control system is designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation and fair presentation of published financial statements. 

In evaluating the effectiveness of our internal control over financial reporting as of December 31, 2021, management used the framework 
set forth by the Committee of Sponsoring Organizations of the Treadway Commission in Internal Control - Integrated Framework 
(2013). Based on such evaluation, management concluded that our internal control over financial reporting was effective as of December 
31, 2021. Management reviewed the results of its assessment with the Audit Committee of our Board of Directors. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions  or  that  the  degree  of  compliance  with  the  policies  or procedures may deteriorate.  Ernst  &  Young  LLP, our  independent 
registered public accounting firm, issued an attestation report on the effectiveness of our internal control over financial reporting as of 
December 31, 2021 included herein. 

Changes in Internal Control over Financial Reporting 
During the period covered by this report, there were no changes in our internal control over financial reporting that materially affected, 
or are reasonably likely to materially affect, our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) 
under the Exchange Act). 

55 

 
 
 
 
 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm 

To the Stockholders and the Board of Directors of Cars.com Inc. 

Opinion on Internal Control over Financial Reporting  

We have audited Cars.com Inc.’s internal control over financial reporting as of December 31, 2021, based on criteria established in 
Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 
framework) (the COSO criteria). In our opinion, Cars.com Inc. (the Company) maintained, in all material respects, effective internal 
control over financial reporting as of December 31, 2021, based on the COSO criteria. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), 
the Consolidated Balance Sheets of Cars.com Inc. as of December 31, 2021 and 2020, the related Consolidated Statements of Income 
(Loss), Comprehensive Income (Loss), Stockholders’ Equity and Cash Flows for each of the three years in the period ended December 
31, 2021, and the related notes and financial statement schedule listed in the index at Item 15(a)(2) and our report dated February 25, 
2022 expressed an unqualified opinion thereon. 

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of 
the effectiveness of internal control over financial reporting included in the accompanying Management’s Report on Internal Control 
over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based 
on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company 
in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission 
and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to 
obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. 
Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness 
exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such 
other procedures as we consider necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles.  A  company’s  internal  control  over  financial  reporting  includes  those  policies  and  procedures  that  (1)  pertain  to  the 
maintenance  of  records  that,  in  reasonable  detail,  accurately  and  fairly  reflect  the  transactions  and  dispositions  of  the  assets  of  the 
company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in 
accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention 
or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the 
financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

/s/ Ernst & Young LLP  
Chicago, Illinois 
February 25, 2022  

56 

 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
Item 9B. Other Information. 

None.  

Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections. 

Not applicable.  

57 

 
  
 
  
PART III  

Item 10. Directors, Executive Officers and Corporate Governance. The information required by this item will be included in the 
Company’s definitive proxy statement for the 2022 Annual Meeting of Stockholders and is incorporated herein by reference.  

Item 11. Executive Compensation. The information required by this item will be included in the Company’s definitive proxy statement 
for the 2022 Annual Meeting of Stockholders and is incorporated herein by reference.  

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters. The information 
required by this item will be included in the Company’s definitive proxy statement for the 2022 Annual Meeting of Stockholders and is 
incorporated herein by reference.  

Item 13. Certain Relationships and Related Transactions, and Director Independence. The information required by this item will 
be included in the Company’s definitive proxy statement for the 2021 Annual Meeting of Stockholders and is incorporated herein by 
reference.  

Item 14. Principal Accounting Fees and Services. Information about aggregate fees billed to us by our principal accountant, Ernst & 
Young LLP (PCAOB ID No. 42) will be included under the caption “Independent Auditor Fees” in the 2022 Proxy Statement, and that 
information is incorporated by reference herein. 

58 

 
 
 
 
 
 
PART IV  

Item 15. Exhibits, Financial Statement Schedules.  

(a) (1) Financial Statements. The financial statements required by this item are listed in Part II, Item 8., “Financial Statements and 
Supplementary Data” herein.  

(2)  Financial Statement Schedules. The financial statement schedule required by this item is listed below and included in this report 

after the signature page hereto. 

Schedule II-Valuation and Qualifying Accounts for the years ended December 31, 2021, 2020 and 2019. 

All  other  schedules  are  omitted  because  they  are  not  applicable,  not  required  or  the  required  information  is  shown  in  the 
Consolidated Financial Statements or notes thereto. 

(b) 

Exhibits. The exhibits required by this item are listed in the Exhibit Index which immediately precedes the exhibits filed with 
this Form 10-K and is incorporated herein by this reference. 

59 

 
 
 
 
 
 
 
 
Exhibit 
Number 

  3.1**  

  3.2**  

EXHIBIT INDEX 

Exhibit Description 

Amended and Restated Certificate of Incorporation of Cars.com Inc. (incorporated by reference to Exhibit 3.1 to 
Cars.com Inc.’s Form 8-K filed on June 5, 2017, File No. 001-37869). 

Amended and Restated By-Laws of Cars.com Inc. (incorporated by reference to Exhibit 3.2 of Form 8-K filed on 
October 23, 2018, File No. 001-37869). 

  4.1** 

  Description of Securities 

  4.2**  

  4.3* 

  4.4** 

10.1**  

10.2** 

10.3** 

10.4** 

10.5**^  

10.6**^  

10.7**^  

10.8**^  

Indenture, dated October 30, 2020, among Cars.com Inc., the subsidiary guarantors party thereto and Wilmington 
Trust, National Association, as trustee (incorporated by reference to Exhibit 4.1 to the Form 8-K filed by Cars.com Inc. 
on October 30, 2020) 

First Supplemental Indenture, dated November 17, 2021 among CreditIQ, Inc., Cars.com Inc. and Wilmington Trust, 
National Association, as trustee 

Form of 6.375% Senior Note due 2028 (incorporated by reference to Exhibit 4.1 to the Form 8-K filed by Cars.com 
Inc. on October 30, 2020) 

Credit Agreement dated as of May 31, 2017 among Cars.com Inc., as Borrower, each lender from time to time party 
thereto, the other parties party thereto and JPMorgan Chase Bank, N.A., as Administrative Agent (incorporated by 
reference to Exhibit 10.7 to Cars.com Inc.’s Form 8-K filed on June 5, 2017, File No. 001-37869). 

First Amendment to Credit Agreement dated as of October 4, 2019 among Cars.com Inc., the Subsidiary Guarantors 
party thereto and JPMorgan Chase Bank, N.A., as Administrative Agent (incorporated by reference to Exhibit 10.1 to 
Cars.com Inc.’s Form 8-K filed on October 7, 2019, File No. 001-37869) 

Second Amendment to Credit Agreement, dated as of June 15, 2020, by and among Cars.com Inc., each lender from 
time to time party thereto, the other parties party thereto and JPMorgan Chase Bank, N.A., as Administrative Agent 
(incorporated by reference to Exhibit 10.1 to Cars.com Inc.’s Form 8-K filed on June 16, 2020, File No. 001-37869) 

Third Amendment to Credit Agreement, dated October 30, 2020, among Cars.com Inc., each lender from time to time 
party thereto, the other parties party thereto and JPMorgan Chase Bank, N.A., as administrative agent (incorporated by 
reference to Exhibit 10.1 to Cars.com Inc.’s Form 8-K filed on October 30, 2020) 

Cars.com Omnibus Incentive Compensation Plan (incorporated by reference to Exhibit 10.4 of Cars.com Inc.’s Form 8-
K filed on June 5, 2017, File No. 001-37869). 

Cars.com Inc. Deferred Compensation Plan (incorporated by reference to Exhibit 10.5 to Cars.com Inc.’s Form 8-K 
filed on June 5, 2017, File No. 001-37869). 

Cars.com, LLC Long Term Incentive Plan (incorporated by reference to Exhibit 10.12 of Amendment No. 4 to 
Cars.com Inc.’s Registration Statement on Form 10 filed on April 27, 2017, File No. 001-37869). 

Employee Stock Purchase Plan (incorporated by reference to Exhibit 10.6 to Cars.com Inc.’s Form 8-K filed on June 5, 
2017, File No. 001-37869). 

10.9**^  

  Cars.com Inc. Change in Control Severance Plan (incorporated herein by reference to Exhibit 10.2 to Cars.com Inc.’s 

Quarterly Report on Form 10-Q filed May 10, 2019, File No. 001-37869). 

10.10**^  

  Cars.com Inc. Executive Severance Plan (incorporated herein by reference to Exhibit 10.1 to Cars.com Inc.’s Quarterly 

Report on Form 10-Q filed May 10, 2019, File No. 001-37869). 

60 

 
  
 
 
   
 
 
   
 
 
   
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
   
 
   
10.11**^ 

Restricted Stock Unit Award Agreement, effective as of January 1, 2017, between TEGNA Inc. and Alex Vetter 
(incorporated by reference to Exhibit 10.6 of Amendment No. 4 to Cars.com Inc.’s Registration Statement on Form 10 
filed on April 27, 2017, File No. 001-37869).  

10.12**^  

  Form of 2017 Director Restricted Stock Unit Award Agreement (incorporated herein by reference to Exhibit 10.3 to 

Cars.com Inc.’s Quarterly Report on Form 10-Q filed on June 20, 2017, File No. 001-37869). 

10.13**^  

  Form of 2017 Employee Restricted Stock Unit Award Agreement (incorporated herein by reference to Exhibit 10.4 to 

Cars.com Inc.’s Quarterly Report on Form 10-Q filed June 20, 2017, File No. 001-37869). 

10.14**^ 

  Form of Director Restricted Stock Unit Award Agreement (incorporated herein by reference to Exhibit 10.17 to 

Cars.com Inc.’s Annual Report on Form 10-K filed February 28, 2019, File No. 001-37869).  

10.15**^ 

  Form of Performance Based Restricted Stock Unit Award Agreement (incorporated herein by reference to Exhibit 

10.18 to Cars.com Inc.’s Annual Report on Form 10-K filed February 28, 2019, File No. 001-37869) 

10.16**^ 

  Form of 2020 Employee Restricted Stock Unit Award Agreement (2020) issued under the Cars.com Inc. Omnibus 

Incentive Compensation Plan (incorporated herein by reference to Exhibit 10.1 to Cars.com Inc.’s Quarterly Report on 
Form 10-Q filed May 6, 2020, File No. 001-37869) 

10.17**^ 

  Form of Employee Option Award Agreement issued under the Cars.com Inc. Omnibus Incentive Compensation Plan 

(incorporated herein by reference to Exhibit 10.2 to Cars.com Inc.’s Quarterly Report on Form 10-Q filed May 6, 2020, 
File No. 001-37869) 

10.18**^ 

  Form of 2020 Director Restricted Stock Unit Award Agreement (incorporated herein by reference to Exhibit 10.2 to 

Cars.com Inc.’s Quarterly Report on Form 10-Q filed on July 30, 2020, File No. 001-37869) 

10.19**^ 

10.20**^ 

Letter Agreement, dated as of November 2, 2016, between Cars.com, LLC and Alex Vetter (incorporated by reference 
to Exhibit 10.14 of Amendment No. 4 to Cars.com Inc.’s Registration Statement on Form 10 filed on April 27, 2017, 
File No. 001-37869). 

Letter Agreement, dated as of September 23, 2016, between Cars.com, LLC and Jim Rogers (incorporated by reference 
to Exhibit 10.17 of Amendment No. 4 to Cars.com Inc.’s Registration Statement on Form 10 filed on April 27, 2017, 
File No. 001-37869). 

10.21**^  

  Letter Agreement, dated as of July 9, 2018, between Cars.com, LLC and Doug Miller (incorporated herein by reference 

to Exhibit 10.27 to Cars.com Inc.’s Annual Report on Form 10-K filed February 28, 2019, File No. 001-37869). 

10.22**^  

Employment Offer Letter, dated May 15, 2020, between Cars.com, LLC and Sonia Jain (incorporated by reference to 
Exhibit 10.1 to Cars.com Inc.’s Form 8-K filed on June 18, 2020, File No. 001-37869) 

21.1* 

  Subsidiaries of Cars.com Inc.  

23.1* 

  Consent of Independent Registered Public Accounting Firm  

31.1* 

31.2* 

32.1* 

32.2* 

Certification of Principal Executive Officer Pursuant to Rules 13a-14(a) and 15d-14(a) under the Securities Exchange 
Act of 1934, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

Certification of Principal Financial Officer Pursuant to Rules 13a-14(a) and 15d-14(a) under the Securities Exchange 
Act of 1934, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

Certification of Principal Executive Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of 
the Sarbanes-Oxley Act of 2002. 

Certification of Principal Financial Officer Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of 
the Sarbanes-Oxley Act of 2002. 

61 

 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
   
 
 
   
 
   
 
 
   
 
   
 
   
 
 
   
 
 
   
 
 
   
 
 
101.INS 

101.SCH 
101.CAL 
101.DEF 
101.LAB 
101.PRE 
104 

Inline XBRL Instance Document – the instance document does not appear in the Interactive Data File because XBRL 
tags are embedded within the Inline XBRL document. 
  Inline XBRL Taxonomy Extension Schema Document 
  Inline XBRL Taxonomy Extension Calculation Linkbase Document 
  Inline XBRL Taxonomy Extension Definition Linkbase Document 
  Inline XBRL Taxonomy Extension Label Linkbase Document 
  Inline XBRL Taxonomy Extension Presentation Linkbase Document 
  Cover Page Interactive Data File (embedded within the Inline XBRL document) 

* Filed herewith. 
** Previously filed. 
^ Management contract or compensatory plan or arrangement. 

62 

 
 
   
 
   
 
   
 
   
  
Item 16. Form 10-K Summary. None. 

63 

 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused 
this Report to be signed on its behalf by the undersigned, thereunto duly authorized. 

SIGNATURES 

Date:  February 25, 2022 

Date:  February 25, 2022 

  Cars.com Inc. 

  By: 

  By: 

/s/ T. Alex Vetter 
T. Alex Vetter 
Chief Executive Officer 

/s/ Sonia Jain 
Sonia Jain 
Chief Financial Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this Report has been signed below by the following 
persons on behalf of the Registrant in the capacities and on the dates indicated. 

Signature 

Title 

  Director, Chief Executive Officer 
   (Principal Executive Officer)  

Date 

   February 25, 2022 

/s/   T. Alex Vetter 
T. Alex Vetter  

/s/   Sonia Jain 
Sonia Jain  

/s/   Scott Forbes 
Scott Forbes  

/s/   Jerri DeVard 
Jerri DeVard  

/s/   Jill Greenthal 
Jill Greenthal  

/s/   Thomas Hale 
Thomas Hale  

/s/   Michael Kelly 
Michael Kelly 

/s/   Donald A. McGovern, Jr. 
Donald A. McGovern, Jr. 

/s/   Greg Revelle 
Greg Revelle 

/s/   Jenell Ross 
Jenell Ross 

/s/   Bala Subramanian 
Bala Subramanian 

/s/   Bryan Wiener 
Bryan Wiener 

  Chief Financial Officer  
   (Principal Financial Officer and Principal Accounting Officer)       

   February 25, 2022 

  Chairman of the Board 

   February 25, 2022 

   February 25, 2022 

   February 25, 2022 

   February 25, 2022 

   February 25, 2022 

   February 25, 2022 

   February 25, 2022 

   February 25, 2022 

   February 25, 2022 

   February 25, 2022 

  Director 

  Director 

  Director 

  Director 

  Director 

  Director 

  Director 

  Director 

  Director 

64 

 
 
  
  
    
  
  
    
  
    
 
   
 
  
    
  
    
 
 
  
  
  
  
 
  
  
     
  
     
     
 
     
     
     
     
 
     
     
     
     
  
     
     
     
     
  
     
     
     
     
  
     
     
   
 
 
 
 
 
 
 
     
     
 
 
 
 
  
   
    
 
 
 
 
 
   
   
 
 
 
 
 
   
   
 
   
   
   
   
 
Schedule II  
Valuation and Qualifying Accounts  
For the Years Ended December 31, 2021, 2020 and 2019  
(In thousands) 

Allowance for doubtful accounts: 

Description 

2021 
2020 
2019 

Balance at 
Beginning 
of Period 

Additions 
Charged to 
Costs and 
Expenses 

  Write-offs 

  Recoveries 

Balance at 
End of 
Period 

  $ 

  $ 

4,364 
5,045 
4,441 

  $ 

164 
4,380 
4,897 

  $ 

(3,268) 
(5,330) 
(4,638) 

  $ 

405 
269 
345 

1,665 
4,364 
5,045 

65 

 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
   
   
   
   
   
   
   
   
   
   
 
[This page intentionally left blank] 

BOARD OF DIRECTORS

Scott Forbes 
Chairman

Alex Vetter 
Director & Chief 
Executive Officer

Jerri DeVard 
Director

Jill Greenthal 
Director

Thomas Hale 
Director

Michael Kelly  
Director

Donald A. 
McGovern, Jr. 
Director

Greg Revelle 
Director

Jenell R. Ross 
Director

Bala Subramanian 
Director

Bryan Wiener 
Director

EXECUTIVE TEAM

Alex Vetter 
Director & Chief 
Executive Officer

Jandy Tomy 
Interim Chief 
Financial Officer

Doug Miller 
President & Chief 
Commercial 
Officer

Matthew Crawford 
Chief Product 
Officer

Dean Evans 
Executive Vice 
President, FUEL

Greg Heidorn 
Chief Technology 
Officer

Julien Schneider  
Senior Vice 
President, Strategy 
& Business  
Transformation

Angelique 
Strong Marks 
Chief Legal 
Officer

D.V. Williams 
Chief People  
Officer

Joe Chura 
Chief Innovation 
Officer

Marita   
Hudson Thomas 
Chief  
Communications  
Officer

STOCK EXCHANGE
Cars.com’s stock is listed on the New York Stock Exchange under the ticker symbol CARS.

Transfer Agent

Corporate Headquarters

Investor Relations

Annual Meeting

EQ Shareowner Services 
1110 Centre Pointe Curve  
Suite 101 
Mendota Heights, MN 55120 

Cars.com 
300 S. Riverside Plaza  
Suite 1000 
Chicago, Illinois 60606

www.shareowneronline.com

Shareholder Services: 
800-468-9716 

Independent Registered 
Public Accounting Firm 
Ernst & Young LLP

Cars.com Inc.’s Form 10-K,  
Form 10-Q, proxy statement  
and other filings with the Securities 
and Exchange Commission, as 
well as press releases and other 
investor information, are available 
free of charge on the Company’s 
website at Investor.cars.com. 
Requests for information may also 
be made to the head of Investor 
Relations at the Company’s 
headquarters or at ir@cars.com.

The 2022 Annual Meeting of Stockholders 
of Cars.com Inc. will be held as a virtual-
only meeting. Any stockholder can join the 
meeting, while only stockholders of record 
as of April 12, 2022, will be able to vote 
and submit questions during the meeting.

Date: Wednesday, June 8, 2022

Time: 9:00 a.m., Central Time

Virtual Stockholder Meeting:  
www.virtualshareholdermeeting.com/
CARS2022

 
300 South Riverside Plaza  
Suite 1000
Chicago, Illinois 60606

©2022 Cars.com, LLC™. All rights reserved.