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Centene

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FY2012 Annual Report · Centene
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2012 Annual Review

1

16

states with health plan 
operations in 2012

2.6

million members

Centene Corporation is a leading multi-line healthcare enterprise that 
provides access to quality care for the rising number of under-insured  
and uninsured individuals. Centene offers unique, cost-effective coverage  
solutions for low-income populations through locally based health plans  
and a wide range of specialty services.

Centene
Corporation

41% 

inCrease in at-risk  
managed Care  
membership

Table of Contents

01 —— 
2012 Year in Review

02 —— 
Letter from 
the Chairman

04 —— 
Company and  
Financial Summary

06 —— 
2012 At a Glance

08 —— 
Awards and Recognition 
Strategic Partnerships

10 —— 
Centene Today: Delivering  
Quality Care

12 —— 
Looking Ahead: A Future  
of Opportunity

14 —— 
Quarterly and Selected  
Financial Information

16 —— 
Corporate Information

6,800

employees

2012 year in review

59%

revenue growth over 
previous year

9

health plan ContraCt 
wins in 2012

2

letter from  
the Chairman

Michael F. Neidorff
Chairman, President and  
Chief Executive Officer

Amidst ongoing changes in the healthcare landscape, Centene has 
maintained focus on our promise of delivering the highest quality of 
care, while reducing costs. We also continue to deliver on our growth 
strategy—increasing membership by 41% and revenues by 59% 
from 2011. Now operating health plans in 16 states, we serve 2.6 
million members across the country. We were successful in winning 
nine contracts in 2012 and have continued in 2013 with the long-
term care program recommendations in Florida. With the pending 
acquisition of AcariaHealth, we will expand our ability to manage the 
costs of specialized pharmacy benefit services for complex diseases. 
We believe the growth and initiatives accomplished in 2012 will drive 
earnings in 2013 and beyond.

All of these efforts demonstrate the hard work and 
dedication of more than 6,800 employees nationwide. We 
remain committed to strengthening our executive leadership 
team to ensure Centene has the necessary bandwidth, 
resources and talent to support and effectively manage  
the significant growth opportunities that lie ahead.

Key management additions in 2012 included David Minifie 
as Executive Vice President of Business Integration and 
Chief Marketing Officer; Robert Hitchcock as Executive 
Vice President, Health Plan Business Unit; and Rone 
Baldwin as Executive Vice President, Insurance Group 
Business Unit and head of the Company's newly formed 
insurance group to oversee products associated with 
Exchanges. These appointments round out our seasoned 
executive team and add key expertise that will lead us into 
the new healthcare arena.

Centene’s success over the years did not come by chance, 
nor did it come without challenges. As part of our valued 
partnership with our states, we have helped to uncover and 
resolve problematic issues which impact us both. For 
example, in the fourth quarter of 2012, we experienced 
higher-than-expected medical costs in Texas. This was 
related to the transfer of high acuity members in the 
Hidalgo Service Area from another health plan, in addition 
to higher-than-anticipated utilization in the inpatient 

category in the rural service area. We continue to work  
with the state to obtain premium adequacy and have 
implemented a margin improvement plan for the Hidalgo 
expansion area. In June, we also reported a higher level of 
medical costs in our Celtic individual business. Our 
corrective actions to improve performance included a new 
national network contract as well as targeted rate increases 
in the second half of 2012, and our Health Benefits Ratio 
(HBR) has improved.

In the midst of growth, reform and debate around our 
nation’s healthcare, one issue remains constant — states 
continue to face budget pressures, and many are looking  
for ways to curtail costs. Centene’s strategy is clear, 
consistent, and effective — enter a state with a cost-
effective solution, then look to build broader services 
within each market. We believe there is significant 
opportunity to further leverage this approach in the future. 
Going forward, our priorities include innovating in our 
approach to improve care for our members, expanding our 
geographic reach, and growing organically in our existing 
markets through Medicaid expansion and contracts  
for Medicaid/Medicare Dual-eligibles and Exchange- 
based solutions.

During this unprecedented time of rising costs and 
increasing healthcare needs, we see several new states 
transitioning into managed care from fee-for-service.  
States already using managed care are expanding coverage 
to high-acuity populations, other currently unmanaged 
populations and new programs. As we have shown over  
the past several years, we have been highly successful at 
winning and expanding our presence within existing 
markets. However, while we remain proactive, Centene 
will maintain a disciplined and prudent approach when 
evaluating all opportunities. 

Critical to Centene’s growth strategy is our ability to  
add services and programs that complement our core 
strengths. Our specialty companies continue to play an 
important role in expanding and diversifying our business, 
contributing to external sales growth as well as improving 
the efficiency and cost-effectiveness of our health plan 
operations. From 2011 to 2012, total premium and service 
revenue from our specialty business grew 71.9%. Early in 
2013, we announced that we signed a definitive agreement 
to acquire AcariaHealth, a comprehensive specialty 
pharmacy company. Specialty pharmacy is a vital 
component in the overall health delivery model at Centene 
and will continue to grow as a percentage of our overall 
medical expense, particularly as it relates to the 
management of complex diseases in our higher acuity 
members. This strategic acquisition will enhance our suite 
of specialty services and improve how we manage 
conditions including Hepatitis C, Hemophilia, Multiple 
Sclerosis, Rheumatoid Arthritis and Oncology. Adding the 
capabilities of AcariaHealth to our portfolio furthers our 
goal of developing more integrated solutions which drive 
better health outcomes for our members.

As 2012 drew to a close, I began elaborating upon our 
existing business and new business operations. Existing 
businesses are defined primarily as state markets or 
significant geographic expansion in an existing state or 
product, that we have managed for four complete quarters. 
New businesses are primarily new state markets or 
significant geographic expansion in an existing state or 
product, that we have managed for fewer than four 
complete quarters.

3

premium and serviCe revenue from new business

40%

30%

20%

10%

0

,11 q1

,11 q2

,11 q3

,11 q4

,12 q1

,12 q2

,12 q3

,12 q4

Centene’s success over the years did  
not come by chance, nor did it come 
without challenges.

As illustrated, we have an increasing percentage of our total 
premium and revenues associated with new businesses in 
2012 compared to 2011. New businesses represented 
approximately 35% of our total premium and service 
revenues in the fourth quarter of 2012. This is a result of 
the success we have had executing our growth strategy. 
However, new businesses also have an HBR that is 
significantly higher. This means, as we have historically 
stated, that when managing new businesses, it takes time 
to achieve normalized operating margins. 

In closing, Centene has had a year full of growth, industry 
changes and our own preparation for the evolving 
healthcare industry. We feel we are in a strong position to 
benefit from the significant market opportunities that lie 
ahead. We believe our experience, innovative approach, 
dynamic leadership and solid infrastructure position 
Centene for success as we enter this new era of healthcare.

Sincerely,

MICHAEL F. NEIDORFF
Chairman, President and Chief Executive Officer  
Centene Corporation

centene corporation   2012 annual report4

Company and 
finanCial summary

Centene continues 
to expand into new  
regions and product  
categories

States with health plan operations in 2012

States with health plan implementation in 2013

States with specialty company operations or service centers

finanCial highlights
in thousands

2012

2011

2010

2009

2008

5

Premium and Service Revenues

$8,238,947

$ 5,181,007

$ 4,283,833

$ 3,878,283

$ 3,274,313

Earnings (loss) from Operations

(27,121)

190,324

 157,069

138,135

131,561

Centene Corporation  
Headquarters

Net Earnings from Continuing Operations(1)

1,859

111,218

 90,947

86,093

84,181

Total Assets

2,741,682

2,190,336

1,943,882

1,702,364

1,451,152

(1) Attributable to Centene Corporation.

healthCare Coverage solutions

Government Solutions

aZ

ar

fl

ga

il

in

ks

ky

la

ma ms mo

oh

sC

tX wa wi

TANF

CHIP

ABD (non duals)

ABD (dual-eligible)

Long-Term Care

Foster Care

Medicare Special Needs Plan

Hybrid

Specialty Health Solutions

Pharmacy Benefits

Behavioral & Specialty Therapies

Life & Health Management

Managed Vision

Telehealth

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premium and 
serviCe revenues 
in millions

Cash flow from 
operating aCtivities
in thousands

at-risk 
membership 
in thousands

$ 10,000

$ 300,000

8,000

6,000

4,000

2,000

0

225,000

150,000

75,000

0

3,000

2,250

1,500

750

0

  2008  2009  2010  2011  2012

  2008  2009  2010  2011  2012

  2008  2009  2010  2011  2012

centene corporation   2012 annual report 
6

centene corporation   

2012 annual report

c h

M a r

April

7

2012 at a glanCe

Q1 

February

Q2

M

a

y

y
r
a
u
n
a
J

r

e

b

m

e

c

e

D

Q4 

Selected for  
Medicaid contract in  
the state of Washington

Began phased 
implementation of 
operations in Louisiana

Texas subsidiary, Superior 
HealthPlan, awarded an 
Excellent Accreditation 
rating by the National 
Committee for Quality 
Assurance

Awarded Managed Care 
contract in Missouri

Awarded contract to serve 
Medicaid beneficiaries in 
New Hampshire

Appointed C. David Minifie  
as Chief Marketing Officer

Centene won in three 
categories at the Case In 
Point Platinum Awards

Buckeye Community Health 
Plan recommended for 
expanded Ohio  
Medicaid contract

Centene awarded statewide 
Kansas Medicaid contract

Initiated termination 
of Medicaid contract 
with Commonwealth of 
Kentucky

Issued $175 million  
5.75% Senior Notes due 
2017 at a premium  
to yield 4.29% 

Appointed  
Robert T. Hitchcock 
as EVP of Health Plan 
Business Unit

Selected to serve Dual-
eligible members in the 
Greater Chicago Region as 
part of Illinois’ Medicare-
Medicaid Alignment 
Initiative

Appointed K. Rone Baldwin 
as EVP, Insurance Group  
Business Unit 

Commenced operations  
of Medicaid contract 
in Washington

Began operations of 
Medicaid contract in 
Missouri

Buckeye Community Health 
Plan selected to serve 
Medicaid members in a 
three-year, Dual-eligible 
demonstration program  
in Ohio

J

u

n

e

J

uly

r

e

b

m

e

v

o

N

August

Q3

October

S

e

p

t

ember

 
 
 
 
 
 
 
8

awards and 
reCognition

2012 accreditations 

It is our objective to provide access to the highest 
quality of care for our members. The NCQA 
Health Plan Accreditation and URAC Health Plan 
Accreditation programs provide unbiased, third 
party reviews to verify and publicly report results on 
specific quality care metrics. While we have achieved 
or are pursuing accreditation for all of our plans, 
accreditation is only one measure of our ability to 
provide access to quality care for our members.

2012 awards

Dorland Health Case In Point Award
Asthma Management Program; CentAccount; ER 
Case Management, Peach State Health Plan; NICU/
Special Care Nursery Breast Pump Program; Foster 
Care Discharge Planning, Centene and Superior 
HealthPlan (HM); Emergency Department Case 
Management Program, Peach State Health Plan (HM); 
HRA for Serious Mental Illness, Nurse Wise/Nurse 
Response (HM)

Hermes Awards
My Route to Health; Off the Chain;  Sickle Cell

National Health Information Awards
My Route to Health; Super Centeam 5 Cookbook; 
Smart Start for Your Baby – A Guide to Your Baby’s 
Care the First Year; Off the Chain; Living Well with 
Sickle Cell; Smokey Yuckpack; Adventures from 
Puffletown

National Environmental Leadership Award
Adventures from Puffletown

2012 National Urban League  
Health Innovator Award 

OptiCare – NCQA, Utilization Management 
and Credentialing 
Celticare Health Plan – NCQA,  
New Health Plan
Superior Health Plan – NCQA,  
“Excellent” Accreditation Rating

URAC Best Practices in Health Care Consumer 
Empowerment and Protection Awards
Centene Corporation/Nurtur, Asthma Solutions for  
a Managed Medicaid Population

Medicaid Health Plans of America - Best 
Practices Awards
 2012 Outreach Award: Nurtur Diabetes Program

Case-in-Point Platinum Awards
 Centene has won in the Women and Children category 
3 years in a row (in 2012 for our breastfeeding 
program) and the Medicaid Case Management 
category for the past 2 years (in 2012 for our 
CentAccount program and our ER program in Georgia)

Information Week 500 – top 100 ranking and  
top 10 Healthcare IT Innovators for 2012

Convergence Customer Excellence Award 
People’s Choice Award – Centene was awarded 
the first ever “People’s Choice Award” at the  
National Association of Community Health Centers 
(NACHC) Community Health Institute and EXPO  
in Orlando, Florida.

strategiC  
partnerships

As a national leader in government-sponsored 
healthcare programs, Centene appreciates the 
opportunity to partner with national and local 
organizations to share its insight and unique 
experience with key stakeholders. With health 
reform top of mind in 2012, Centene partnered 
with the Alliance for Health Reform, a non-partisan 
organization, to develop a series of briefings, 
focused specifically on the Medicaid program, for 
congressional staffers in Washington, DC. To date, 
the briefings have focused on important areas such 
as health information technology; children’s health; 
Medicaid innovation; behavioral health; community 
health centers and program integrity. 

Our subsidiaries also participate in strategic 
partnerships that directly impact our members. For 
example, Cenpatico partnered with the National 
Urban League to participate in the organization’s 
Annual Youth Leadership Summit.  During the Summit, 
Cenpatico CEO Sam Donaldson was joined by a 
distinguished panel of experts and youth leaders 
to discuss topics of concern to teens such as 
bullying, self-esteem, social media and health and 
nutrition. Smaller break-out sessions allowed the 
teens to discuss these and other topics with their 
peers and health experts, and explore solutions and 
interventions that they could take back to their local 
communities.

9

Delivering on our 
promise of better 
healthcare—today 
and tomorrow
Centene’s continued success is 
based on a proven track record of 
providing solutions that meet the 
complex healthcare and financial 
challenges the nation faces today. 
When states seek to ensure  
quality coverage for their  
constituents, our expertise  
in delivering truly integrated and  
proactive care makes Centene a 
valuable partner in reducing  
overall healthcare costs.

centene corporation   2012 annual report10

11

Centene today 
Delivering 
Quality Care

Our health plans and specialty companies continue to raise the bar for 
innovative, quality care across the country. Last year we continued our 
trajectory of growth with new operations in Louisiana, Washington and 
Missouri.

Although the expansion of our geographic 
footprint has been significant – from seven 
states with health plans in 2008 to 16 states 
in 2012 – a large part of Centene’s growth has 
been the capacity to extend the depth of our 
solution set within our markets. For example, 
in 2012, we successfully secured Dual-eligible 
contracts in markets where we already had 
a Medicaid presence, including Ohio and 
Illinois. Both programs are expected to 
commence in the fourth quarter of 2013.  

In 2012, we also significantly expanded our 
operations in Texas with the expansion of 
the Hildago Medicaid Rural Service Areas 
(MRSA), and implemented pharmacy carve-
in benefits in both Texas and Louisiana.

Above all, we remain committed to 
putting the care of our membership first. 
Strong investments in technology, medical 
management, and a dedicated employee base 
ensure we are equipped to address the unique 
challenges our members face on the path to 
better health.

Centene's health plan membership

+ 41%

Membership growth 
led by new markets in 
Louisiana, Missouri, 
Washington and Texas 
expansion.

3,000,000

2,400,000

1,800,000

1,200,000

600,000

0

 2011

2012

investing in proaCtive Case management

36%

increase in case 
management in 2012

Case management 
for members allow 
for greater proactive 
care and decreased 
medical costs.

delivering more healthy babies, nationwide

97,616 

total deliveries in 2012

66,808

Notification of pregnancies filled  
out during the year (allows earlier  
identification and assistance to  
expecting mothers).

number of low birthweights  
Continue to deCrease  (% <2500g) 
Analysis of health plans since 2008

12%

11%

10%

9%

  2008  2009  2010  2011  2012

flu vaCCination rates among   
pregnant women
Flu Season, September – April

20%

15%

10%

5%

0%

  2008-   2009-  2010-   2011-
2011   2012
  2009   2010 

Centene’s influenza program, Fluvention®, 
works closely with our award-winning 
Start Smart For Your Baby® program to 
increase flu vaccination rates among 
pregnant women.

Centene’s CliniCal programs  focus on 

education, engagement and prevention, using 

a variety of ways to reach our members.  For 

example, our Fluvention program is designed 

to promote healthy behaviors including 

immunization and hygiene practices that can 

protect our members from seasonal influenza. 

Using educational materials, incentives, texting 

programs and automated phone calls, we  

are able to target our high-risk members  

such as pregnant women or members  

with chronic conditions.

“Educating and incenting 
our members to better  
manage their health makes  
a real difference in the lives  
of the people we serve, 
while also reducing  
medical costs.”

Mary Mason, M.D.
Senior Vice President & Chief Medical Officer 

centene corporation   2012 annual report12

13

looking ahead: 
A Future of  
Opportunity

One of the biggest factors influencing healthcare today is the 
implementation of the Patient Protection and Affordable Care Act. 
State decision-makers face the challenge of providing more residents 
with quality healthcare under tight budget constraints. 

More and more states are turning to managed 
care to serve their expanding Medicaid 
populations as well as other low-income 
individuals with complex healthcare needs.  
As this trend continues, our leadership in 
delivering coordinated healthcare solutions 
makes Centene a valuable ally for our  
state partners. 

Centene has nearly three decades of 
experience providing comprehensive, 
integrated healthcare to individuals 
receiving benefits under Medicaid and 
other government-sponsored programs. 
Our integrated approach incorporates 
the member’s physical health, behavioral 
health and pharmacy services, connecting 
traditionally fragmented practices  
and offering a more seamless experience  
for our members.

Beginning in 2014, Dual-eligibles (low-
income seniors and younger persons with 
disabilities who are eligible for both Medicare 
and Medicaid) will begin to shift into 
state Medicaid programs. We believe our 
experience with Special Needs Plans and 
other high-acuity populations position us for 
growth in this area. In 2012, we had success 
in securing Dual-eligible contracts in markets 
where we already have a Medicaid presence, 

including Ohio and Illinois. Both programs 
are expected to commence in the fourth  
quarter of 2013. 

In 2014, millions of Americans are expected 
to begin purchasing health insurance through 
newly-created marketplaces known as 
Exchanges. The Exchange market is projected 
to be one of the largest expansions of health 
coverage in United States history. We feel 
Centene has a strong competitive position 
to capitalize on this opportunity given our 
acquisition of Celtic in 2008, which provides 
us with insurance licenses in 49 states. In 
addition, our participation in Exchanges in 
Massachusetts, Indiana and Texas give us 
unique, practical experience with Exchange-
based solutions. 

Furthermore, our work in Exchanges allows 
us to expand our solution set beyond 
Centene’s traditional Medicaid population. 
We will be able to provide insurance 
alternatives for individuals above 133% of  
the FederalPoverty Level. 

Participation in Exchanges allows 
us to expand our solution set  
beyond Centene’s traditional  
Medicaid population.

eXpanded solution set for the low-inCome uninsured/under-insured

While all of our members have unique 
backgrounds and circumstances, Centene 
believes that each is entitled to receive quality 
healthcare at an affordable price.  

Both independent studies and Centene’s 
experience confirm that as many as 40% 
of adults experience a loss of Medicaid 
eligibility within six months of entering a 
Medicaid program. For example, if a Medicaid 
member gets a part-time job, he or she may 
be ineligible for Medicaid coverage. In 2014, 
if an individual loses eligibility, there will 
be alternatives with subsidized exchanges. 
Centene’s Exchange solutions will help to 
eliminate a gap in coverage and ensure little 
or no disruption to the beneficiary’s provider 
relationships as he or she moves up or down  
in income level. 

Our Exchange participation will also be 
instrumental when assisting families with only 
certain members eligible for Medicaid. These 
families will now have healthcare options for 
their entire household under the Centene 
umbrella.

According to the Urban Institute, 
nearly a third of the 96 million 
people who will qualify for either 
Medicaid or Exchange subsidies 
will change eligibility from one year 
to the next.

centene corporation   2012 annual report14

15

Quarterly seleCted finanCial information (unaudited)

For the Quarter Ended, 2012

seleCted finanCial information

Year ended December 31

(in thousands, except share data and membership data)

March 31

June 30

September 30

December 31

(in thousands, except share data)

 2012

 2011

 2010

2009

2008

Total revenues 

$  1,712,148 

$  2,110,746    

$  2,448,121

$  2,396,597

Net earnings attributable to Centene Corporation common shareholders:

$

23,978

$

(34,999

)

$

3,819

$

9,061

Net earnings (loss) per share attributable to Centene Corporation:

Basic earnings (loss) per common share 

Diluted earnings (loss) per common share

Health Benefits Ratio

General & Administrative Expense Ratio

Period end at-risk membership 

$ 

$ 

0.47 

0.45 

$ 

$ 

)
(0.68 

(0.68

)

$ 

$ 

0.07

0.07

$ 

$ 

88.2%

9.8%

92.9%

8.2%

 93.3%

8.2%

0.17

0.17

91.3%

8.4%

2,149,500

2,397,500

2,503,000

2,560,300

(in thousands, except share data and membership data)

March 31

June 30

September 30

December 31

For the Quarter Ended, 2011

Revenues

Premium 
Service 

Premium and service revenues 

Premium tax 

Total revenues 

Expenses

Medical costs 
Cost of services 
General and administrative expenses 
Premium tax expense 
Impairment loss

Total operating expenses 
Earnings (loss) from operations 

Total revenues

$    1,216,357

$    1,315,014 

$    1,302,035 

$    1,507,176 

Other income (expense)

Net earnings attributable to Centene Corporation common shareholders:

$         23,745

$         28,374

$         28,987

$         30,112

Net earnings per share attributable to Centene Corporation:

Basic earnings per common share

Diluted earnings per common share

Health Benefits Ratio

General & Administrative Expense Ratio

Period end at-risk membership

$             0.48

$             0.57

$             0.58

$             0.60

$             0.46

$             0.54

$             0.55

$             0.57

84.9%

12.0%

84.8%

11.2%

85.0%

11.3%

85.9%

11.0%

1,542,500

1,580,500

1,615,700

1,816,000

Investment and other income 
Debt extinguishment costs 
Interest expense 

Earnings (loss) from continuing operations, before income tax expense

Income tax expense (benefit)

Earnings (loss) from continuing operations, net of income tax expense 

Discontinued operations, net of income tax expense (benefit) of $ 0, $ 0,  
     $4,388, $(1,204), and $(281), respectively

Net earnings 

Noncontrolling interest 

Net earnings attributable to Centene Corporation 
Amounts attributable to Centene Corporation common shareholders

Earnings from continuing operations, net of income tax expense 
Discontinued operations, net of income tax expense (benefit) 

Net earnings 

Net earnings (loss) per common share attributable to Centene Corporation

Basic:

Continuing operations 
Discontinued operations 
Basic earnings per common share 

Diluted:

Continuing operations 
Discontinued operations 
Diluted earnings per common share 

Weighted average number of common shares outstanding

Basic 
Diluted

(in thousands)

Consolidated Balance Sheet Data

Cash and cash equivalents
Investments and restricted deposits
Total Assets
Medical Claims Liability
Long-term debt
Total stockholders’ equity

$  8,126,205 

$  5,077,242 

$  4,192,172 

$  3,786,525 

$  3,199,360

112,742 

103,765 

91,661 

91,758 

74,953 

8,238,947 

5,181,007 

4,283,833 

3,878,283 

3,274,313 

428,665 

159,575 

164,490 

224,581 

90,202 

8,667,612 

5,340,582 

4,448,323 

4,102,864 

3,364,515 

7,446,037 

4,324,746 

3,584,452 

3,230,131 

2,704,647 

87,705

704,604

428,354 

28,033

78,114

587,004 

160,394 

—

63,919 

477,765 

165,118 

—

60,789 

447,921 

225,888 

—

56,920 

380,421 

90,966 

—

8,694,733

5,150,258

4,291,254 

3,964,729 

3,232,954 

(27,121
)

190,324 

157,069 

138,135 

131,561 

35,957

—

(20,460

)

(11,624

)

(329

)

(11,295

)

 — 

(11,295

)

(13,154

)

13,369 

)
(8,488  

)
(20,320 

174,885 

66,522 

108,363 

 — 

108,363 

)
(2,855 

15,205 

— 

)
(17,992 

154,282 

59,900 

94,382 

3,889

98,271 

3,435 

15,691 

—

(16,318

)

137,508 

48,841 

88,667 

(2,422
)

86,245 

2,574  

21,728 

—

)
(16,673 

136,616 

52,435 

84,181 

(684

)

83,497 

—

1,859 

$ 

111,218 

$ 

94,836 

$ 

83,671 

$ 

83,497 

1,859 

$ 

111,218 

$ 

90,947 

$ 

86,093

$ 

84,181 

— 

—

3,889 

(2,422 
)

(684 
)

1,859

$ 

111,218 

$ 

94,836 

$ 

83,671 

$ 

83,497 

0.04 

$ 

2.22 

$ 

1.87 

$ 

2.00 

$ 

— 

—

0.04 

$ 

2.22 

$ 

0.03 

$ 

2.12 

$ 

— 

— 

0.03 

$ 

2.12 

$ 

0.08 

1.95 

1.80 

0.08 

1.88 

$ 

$ 

$ 

(0.06

)

1.94 

$ 

1.94 

$ 

(0.05

)

1.89 

$ 

1.95 

(0.02 
)

1.93 

1.90 

)
(0.02 

1.88 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

51,509,366 

50,198,954 

48,754,947 

43,034,791 

43,275,187 

53,714,375

52,474,238

50,447,888

44,316,467

44,398,955

2012

2011

2010

2009

2008

December 31

$ 

843,952

$ 

573,698

$ 

434,166

$ 

403,752

$ 

379,099

788,634

663,457

639,983

585,183

451,058

2,741,682

2,190,336

1,943,882

1,702,364

1,451,152

926,302

535,481
953,767

607,985

348,344
936,419

456,765

327,824
797,055

470,932

307,085
619,427

384,360

264,637
501,272

centene corporation   2012 annual report16

other information

transfer agent

1

Corporate
information

stoCk performanCe graph 
dollars

Our common stock has been listed for trading on the  
New York Stock Exchange under the symbol “CNC”  
since October 16, 2003. The graph to the right compares  
the cumulative total stockholder return on our common  
stock for the period from December 31, 2007 to  
December 31, 2012, with the cumulative total return 
of the New York Stock Exchange Composite Index,  
and the Morgan Stanley Health Care Payor Index 
over the same period. The graph assumes an 
investment of $100 on December 31, 2007 in our 
common stock (at the last reported sale price on  
such date), the New York Stock Exchange Composite 
Index and the Morgan Stanley Health Care Payor Index, 
and assumes the reinvestment of any dividends.

165

130

95

60

25

2007 

2008  

2009  

2010 

2011 

2012

Centene Corporation

Morgan Stanley Health Care Payor Index

New York Stock Exchange Composite Index

board of direCtors

Michael F. Neidorff
Chairman, President and CEO;  
Centene Corporation

Robert K. Ditmore
Former President and COO;  
United Healthcare Corporation

Orlando Ayala
Corporate Vice President, Chairman  
Emerging Markets, Chief Strategist, 
National Competitiveness;  
Microsoft Corporation

Frederick H. Eppinger
President and CEO; The Hanover 
Insurance Group, Inc.

Richard A. Gephardt
Chief Executive Officer of Gephardt 
and Associates;  
Former Majority Leader of the U.S. 
House of Representatives

Pamela A. Joseph
Vice Chairman; U.S. Bancorp

John R. Roberts
Retired Regional Managing Partner; 
Arthur Andersen LLP

David L. Steward
Founder and Chairman of the Board; 
World Wide Technology, Inc.

Tommy G. Thompson
Former Health and Human  
Services Secretary;  
Former Governor of Wisconsin

senior management

Michael F. Neidorff 
Chairman, President and Chief 
Executive Officer

Jason M. Harrold 
Executive Vice President, Specialty 
Company Business Unit

Donald G. Imholz 
Executive Vice President and Chief 
Information Officer

William N. Scheffel 
Executive Vice President, Chief 
Financial Officer and Treasurer

K. Rone Baldwin  
Executive Vice President, Insurance 
Group Business Unit

Robert T. Hitchcock 
Executive Vice President, Health Plan 
Business Unit

Edmund E. Kroll, Jr. 
Senior Vice President, Finance and 
Investor Relations

Jeffrey A. Schwaneke 
Senior Vice President, Corporate 
Controller and Chief Accounting Officer

Carol E. Goldman 
Executive Vice President and Chief 
Administrative Officer

Jesse N. Hunter 
Executive Vice President, Chief 
Business Development Officer

C. David Minifie 
Executive Vice President, Business 
Integration & Chief Marketing Officer

Keith H. Williamson 
Executive Vice President, General 
Counsel and Secretary

Included in this 2012 Annual Review are financial and 
operating highlights and summary financial statements. For 
complete financial statements, including notes, please refer to 
the Company’s Annual Report on Form 10-K for the fiscal year 
ended December 31, 2012 filed with the Securities and 
Exchange Commission (the “2012 Form 10-K”), which also 
includes Management’s Discussion and Analysis of Financial 
Condition and Results of Operations. This 2012 Annual Review, 
together with our 2012 Form 10-K, constitute our annual report 
to security holders for purposes of Rule 14a-3(b) of the 
Securities Exchange Act of 1934, as amended. Our 2012 Form 
10-K may be obtained by accessing the investor section of our 
Company’s Web site at www.centene.com, or by going to the 
SEC’s Web site at www.sec.gov.

form 10-K 

The Company has filed an Annual Report on Form 10-K for 
the year ended December 31, 2012, with the Securities and 
Exchange Commission. Stockholders may obtain a copy  
of this report, without charge, by writing:

Investor Relations 
Centene Corporation  
7700 Forsyth Boulevard  
St. Louis, MO 63105 
www.centene.com

Broadridge Corporate Issuer Solutions, Inc. 
1717 Arch Street, Suite 1300  
Philadelphia, PA 19103  
855.627.5087  
www.broadridge.com/TransferAgent

annual meeting

The Annual Meeting of Stockholders will be held on  
Tuesday, April 23, 2013, at 10:00 a.m. at Centene Corporation,  
7700 Forsyth Boulevard, St. Louis, MO 63105 in the 
Auditorium, 314.725.4477. 

DiViDenD PoliCY

The Company has not paid any dividends on its common stock 
and expects that its earnings will continue to be retained for 
use in the operation and expansion of its business.

Common stoCK information

Centene common stock is traded and quoted on the  
New York Stock Exchange under the symbol “CNC”.

2012 Stock Price

2011 Stock Price

High

Low

High

Low

First Quarter 

$ 50.36 

$ 38.97 

$ 32.99 

$ 25.08 

Second Quarter 

$ 50.98 

$ 24.26 

$ 39.25 

$ 31.34 

Third Quarter 

$ 42.46 

$ 28.86 

$ 39.35 

$ 25.64 

Fourth Quarter

$ 46.44

$ 34.73

$ 40.81

$ 25.28

Cautionary statement on forward-looking statements
All statements, other than statements of current or historical fact, contained in  

of important factors, including (i) our ability to accurately predict and effectively 

this 2012 Annual Review and, in particular, in the Chairman’s Letter, are forward-

manage health benefits and other operating expenses; (ii) competition; (iii) 

looking statements. We have attempted to identify these statements by terminology 

membership and revenue projections; (iv) timing of regulatory contract approval; (v) 

including “believe,” “anticipate,” “plan,” “expect,” “estimate,” “intend,” “seek,” 

changes in healthcare practices; (vi) changes in federal or state laws or regulations, 

“target,” “goal,” “may,” “will,” “should,” “can,” “continue” and other similar words or 

including the Patient Protection and Affordable Care Act and the Health Care and 

expressions in connection with, among other things, any discussion of future operating 

Education Affordability Reconciliation Act and any regulations enacted thereunder;   

or financial performance. In particular, these statements include statements about our 

(vii) inflation; (viii) provider contract changes; (ix) new technologies; (x) reduction in 

market opportunity, our growth strategy, competition, expected activities and future 

provider payments by governmental payors; (xi) major epidemics; (xii) disasters and 

acquisitions, investments and the adequacy of our available cash resources. Readers 

numerous other factors affecting the delivery and cost of healthcare; (xiii) the 

are cautioned that matters subject to forward-looking statements involve known and 

expiration, cancellation or suspension of our Medicaid managed care contracts by 

unknown risks and uncertainties, including economic, regulatory, competitive and 

state governments; (xiv) availability of debt and equity financing, on terms that are 

other factors that may cause our or our industry’s actual results, levels of activity, 
performance or achievements to be materially different from any future results, levels 

favorable to us; (xv) general economic and market conditions; as well as those factors 
disclosed in our publicly filed documents. We disclaim any current intention or 

of activity, performance or achievements expressed or implied by these forward-

obligation to update or revise any forward-looking statements, whether as a result of 

looking statements. These statements are not guarantees of future performance and 

new information, future events or otherwise. Due to these important factors and risks, 

are subject to risks, uncertainties and assumptions. All forward-looking statements 

we cannot give assurances with respect to our future premium levels or our ability to 

included in this annual review are based on information available to us on the date of 

control our future medical costs.

its publication. Actual results may differ from projections or estimates due to a variety 

centene corporation   2012 annual report 
7700 Forsyth Boulevard 
St. Louis, MO 63105

p 314.725.4477 
f 314.445.0218 

www.centene.com