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Centrais Electricas Brasileiras S.A.- Eletrobras

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2013

Annual and 
Sustainability Report

Iguaçu Falls, Foz do Iguaçu, Paraná.

Eletrobras
Annual and Sustainability 
Report 2013

Present 
in your 
daily life

Have you ever thought about a world 

without the advantages of electricity? 

Today, that is almost impossible. On a 

daily basis, Eletrobras generates and 

transmits energy to almost half of Brazil 

and distributes energy directly to 3.8 

million customers. Hence, since it works 

with one of the cleanest matrices in the 

The 2013 Annual and Sustainability 

world, Eletrobras is ready to generate 

Report of the Eletrobras companies 

energy for a new age!

results from the collaborative work 

of hundreds of people and reflects a 

process of continuous improvement 

and a strengthening of sustainability 

practices. It also demonstrates how trans-

FO R E WO R D

Fulfilling its commitment to transparency 

are important in maintaining the trust of 

ASR 2013 was assured by the auditing 

parency and accountability to society 

The data provided in the Eletrobras 

and to the best practices in corporate 

management, Eletrobras once again 

publishes its Annual and Sustainability 

Report (Eletrobras ASR 2013), pursuant 

to the Global Reporting Initiative (GRI) 

guidelines.

On the following pages, you will have 

access to relevant information that covers 

all operations, practices, and stakeholder 

relationships and to data pertaining to 

our economic, social, and environmental 

performance, according to the ten 

principles of the Global Compact and to 

the model for Social Accounting of the 
Brazilian Institute of Social and Economic 

Analyses (IBASE) for 2013. There are no 

specific limitations pertaining to the 

scope or boundary of this report.
(GRI 4.12, GRI 3.7)

2

stakeholders. Thus, all comments, reviews, 

company KPMG Brasil, as shown in the 

and suggestions are valuable and should 
be sent to sustentabilidade@eletrobras.
com. 
(GRI 3.4)

According to the GRI indicators version 

3.1, this publication meets application 

level B+. In this report, we also present the 

letter of assurance published on page 

185, and consolidates the operations 

of Eletrobras in Brazil for the period of 

January 1 to December 31, 2013, replacing 

the same report published in July 2013.
(GRI 3.1, GRI 3.2, GRI 3.3, GRI 3.6,  
GRI 3.8, GRI 3.13)

methods used to manage the material 

All data reported in the printed 

sustainability aspects and their perfor-

mance through indicators identified 

as material for the organization, its 

stakeholders, and the electric utilities 
sector. On page 176, you will find the 

table containing the responses to GRI 

profile indicators, perfomance and electric 

version of this report are also available 
for download and viewing at: www.
eletrobras.com/elb/data/Pages/
LUMIS79AE3C27PTBRIE.htm. 

Eletrobras website> Sustentabilidade > 

Relatórios de Sustentabilidade  
(> Sustainability > Sustainability Reports)

utilities sector indicators. 
(GRI 3.12) 

Enjoy your reading!

3

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasEletrobras 2013

34% 

Responsible for 34% of power generation in Brazil.

89% 

Of the company’s power generation, 
89% comes from clean sources, 
with low greenhouse-gas emissions. 

50% 

Eletrobras owns 50% of the
 transmission lines in the country. 

3,8 million 

Eletrobras’s distribution companies 
serve over 3.8 million customers.

Record investment of R$11.2 billion.
659 MW of installed capacity were added to 
the energy matrix.
1,898 km of new transmission lines. 
An additional 152,000 customers.
3,748 products have received the Eletrobras 
Procel Seal, which informs consumers about energy 
efficient appliances.

The Eletrobras Procel program contributed to savings 
of over 9,744 million megawatts-hours – 
which is equivalent to the annual consumption of 
approximately five million households.

Procel also contributed to preventing the emission  
of 935,000 tCO2eq, which corresponds to the 
annual emissions of 321,000 vehicles.

The Luz Para Todos (Light for All) program  
achieved 98% of the goal set for 2013.  
A total of 87,300 new connections were 
installed, benefitting over 15 million  
people in the Brazilian rural area. 

$

R$60,8 billion 

Planned investments of R$60.8 billion 
between 2014 and 2018.

4
4

Eletrobras
Eletrobras

RELATÓRIO ANUAL E DE SUSTENTABILIDADE 2013
RELATÓRIO ANUAL E DE SUSTENTABILIDADE 2013

5
5

 
 
 
  
 
Energy 
for a 
new age

M E S S AG E

The sun rises every day, for everyone. It 

represents new cycles, new journeys, and 

great changes and a reshaping of models, 

plans, and actions.  The winds of change 

management model. In the coming years, 

notably the first stage of the transmission 

we will continue to move forward at an 

system of the power plants located on the 

even faster pace toward competitiveness, 

Madeira River. The Eletrobras distribution 

integration, efficiency, and sustain-

companies obtained an additional 152,000 

ability, systematically reaffirming our 

new customers, as well as a reduction in 

commitment to the principles of the 

commercial losses and consumer default.

Global Compact, to which we have been 

Eletrobras has started its effective 

signatories since 2006.

operational activities abroad, becoming a 

The Plan brings changes to Eletrobras 

partner of the Administración Nacional 

and, at the same time, the opportunity 

de Usinas y Transmisiones Eléctricas 

for a new cycle. To meet these objec-

(UTE), through the acquisition of 50% of 

tives, in 2013 we “tightened our belt,” 

the shares of the Uruguayan company 

adopting even more rigorous control of 

Rouar S/A, responsible for deploying the 

our spending and curtailing our budget 

Artilleros wind farms (65 MW), located in 

for materials, services, and other expen-

the department of Colonia, Uruguay, that 

ditures. We implemented the employee 

will start its operations in 2014.

Voluntary Resignation Incentive Program 

The company worked proactively in 

(PID), which was very successful, with 

obtaining the remaining value of the 

the participation of 4,448 individuals, a 
number that could reach 5,000 in 2014 

compensation of the generation and 
transmission assets that had concession 

and which will deliver R$1.3 billion/year in 

extended under Law No. 12.783/2013, 

savings, with return on investment in two 

which values   are being discussed with 

years.

Aneel. Furthermore, it has begun the 

In our 2013 balance sheet, which 

restructuring the Business Model and 

already reflects the full effects of Law 

Management, which is being developed 

12,783, we posted a significant loss of 

with support of the consultant Roland 

R$6.3 billion, mainly resulting from nonre-

Berger and should be completed in the 

curring factors such as expenditures for 

first half of 2014.

PID, legal contingencies, and the recording 

As you can see, we seek a new sun. 

of impairments, which allows us to 

To this end, we will always preserve our 

project promising perspectives concerning 

most valuable asset: a solid corporate 

the recovery of results.

culture, which brings together extremely 

Despite having tightened its belt, 

qualified teams that have a public spirit 

Eletrobras did not alter its expansion 

and are useful to customers and commu-

program, making investments of R$11.2 

nities, always maintaining the conviction 

billion, a record in the history of the 

that people are the origin, essence, 

company. Our goal is to invest R$60.8 

and meaning of everything Eletrobras 

billion between 2014 and 2018, of which 

undertakes.

In 2013, 
Eletrobras 
added  
659 MW  
of installed 
capacity to 
its energy 
matrix.

blew strongly in 2013 for Eletrobras, marking 

R$34.4 billion is in projects already 

In 2014, a new reality will dawn on the 

the beginning of a decisive process which, 

with the energy of our employees, takes 

into account the perpetuity of our assets, 

underway and R$26.4 billion is for new 

Eletrobras companies. And the sun of this 

projects.

new age will inspire us to do more than 

In 2013, Eletrobras added 659 MW of 

fulfill our mission, but to also captivate 

products, and services, which are critical for 

installed capacity to its energy matrix. 

clients, investors, suppliers, employees 

the progress of the country.

The implementation of the Business 
and Management Master Plan (PDNG) 

Some examples are the Santo Antonio, 

and all those who, along with us, follow 

Jirau, and Simplício hydroelectric power 
plants and the Chuí, Livramento, Casa 

the path to building a better future for 
Brazilians and for the world.

2013-2017 has put into practice a strategic 

Nova, Pedra Branca, and Sete Gameleiras 

realignment, supported by three basic 

pillars: operational efficiency, sustained 

expansion, and a new governance and 

wind farms. Moreover, Eletrobras, whether 

JOSÉ DA COSTA CARVALHO NETO 

independently or in partnerships, built 

over 1,898 km of transmission lines, 

CEO of Eletrobras
(GRI 1.1, GRI 2.9) 

6

7

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasReliable 
and secure 
power 
generation

M E S S AG E  F ROM T H E C H A I R M A N   
O F T H E B OA R D O F D I R EC TO R S

The year 2013 was marked by the federal 

government’s effort to reduce the cost 

of energy for consumers in Brazil, in a 

structural manner, through the promul-

gation of Law No. 12.783 of January 11, 2013, 

which allowed for the extension of the 

concession term for the generation and 

transmission of electricity for Eletrobras.

In this new scenario, Eletrobras had to 

adapt to the new conditions created by 

the new legal framework; in other words, 
the concessions for the generation and 

transmission of electricity, covered by 

article 19 and § 5 of article 17 of Law No. 

9,074, of July 7, 1995, were included in 

the activities regulated by the National 

Eletrobras 
reaffirms its 
commitment 
to generate, 
to transmit 
and to 
distribute 
clean and 
renewable 
energy.

Electricity Agency (Agência Nacional de 

Consequently, the company’s 51-year 

Energia Elétrica - ANEEL), thereby bearing 

history represents the trust and confi-

tariffs that include, among other things, 

dence that, once again, the company will 

the regulatory costs for operation, mainte-

manage to turn challenges into new 

nance, and administration. Consequently, 

business opportunities, thereby 

it became imperative for Eletrobras to 

maximizing the return to both society and 

restructure itself by repositioning its role 

shareholders.

as a holding as well as strengthening its 
autonomy.

This certainty is based on the 

dedication and capacity to work of its 

I would like to point out that, despite 

employees, who share company values. 

the restructuring, Eletrobras continues to 

This translates into behavior with 

invest heavily in new projects in the areas 

integrity, the continuous search for 

of power generation and transmission 

excellence, and consistently performing 

through participation in specific purpose 

its role to provide the best for society. 

partnerships. In the area of power gener-

Thus, Eletrobras will improve its capacity 

ation, Eletrobras is participating in the 

to respond to these new scenarios and 

implementation of 26,800 MW of energy, 

challenges.

most notably through the hydroelectric 

Finally, I wish to highlight that given 

plants of Belo Monte, Santo Antônio, 

the new conditions set forth by Law No. 

and Jirau. In the area of transmission, 

12,783 of 2013, only the most efficient 

Eletrobras is responsible for 57,290 km 

companies will persist. In this sense, 

of transmission lines of the National 

I’m certain that Eletrobras will become 

Interconnected System (SIN), with a 

increasingly stronger, reinforcing its 

highlight being the Tucuruí-Manaus 

management and leadership capacity 

transmission line.

within the electric energy sector.

Additionally, there are expanding 

investments in wind farms, thereby 

retaining the share of renewable energy 

MÁRCIO PEREIRA ZIMMERMANN

sources in our energy matrix, in addition 

Chairman of the Board of Directors of 

to the construction of the Angra 3 nuclear 

power plant, which will add 1,405 MW to 

Eletrobras
(GRI 1.2)

the Brazilian Energy System.

Through these investments, Eletrobras 

reestablishes its commitment to generate, 
transmit, and distribute clean and 

renewable energy, guided by its principles 

of reliability, safety, and quality, thereby 

providing important gains for the country.

8

9

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasCOMMITMENTS (GRI 1.2) 
Evolution of our commitments for 2013

GOAL/COMMITMENT

PERFORMANCE

COMMENTS

GOAL/COMMITMENT

PERFORMANCE

COMMENTS

GOVERNANCE

Contract on Corporate Performance 
Goals (CMDE): To establish the new goals 
for the 2013-2017 cycle, pursuant to 
the new rules established by Law 12,783 
(pertaining to the Provisory Measure MP 
579).

  ATTAINED

ECONOMIC

The new goals for CMDE for the 2013-2017 cycle and the 
respective indicator dashboard were established and approved 
by the Board of Directors and Board of Executive Officers
The indicator dashboard was expanded and now has 13 
indicators for the generation and transmission companies, 
16 for its distribution companies, and 12 for the Eletrobras 
holding. 
The results of the CDME indicators were monitored 
throughout the year.

For 2013, expenditures planned for 
investment and expansion programs are 
approximately R$13.7 billion.

PARTIALLY  
ATTAINED

Eletrobras has not changed its investment plan, making 83.5% 
of the investments planned in the budget, totaling the record 
amount of R$13.4 billion for 2013.

SOCIAL

Voluntary Resignation Incentive Program

ATTAINED

3rd Climate Survey in the Eletrobras 

companies.

ATTAINED

In 2012, we concluded the 1st Unified 
Cycle of the Performance Management 
System (SGD), which supported the 
development of the careers of 87.72% 
of the employees of the Eletrobras 
companies who are members of the 
program.

ATTAINED

Of a total of 9,903 eligible employees, 4,448 participated. 
In 2013, there were 4,221 resignations through PID, and 
others dismissals are expected to occur in 2014. At Eletrobras 
Eletronuclear, this process will begin in 2014 and is expected 
to be completed in 2015.

Eletrobras conducted its 3rd Unified Organizational Climate 
Survey in 2013, with the participation of 14,550 employees. 
Based on the results of this survey, we are planning for the 
preparation of the 2nd Corporate Action Plan to improve the 
organizational climate, in 2014.

The 2nd Unified Cycle of the Performance Management 
System (SGD), supporting career development and in line 
with the strategic objectives of the companies was initiated. 
Employee evaluations, to assess competencies and team 
goals, and the preparation of the Individual Development 
Plan (PDI) of each employee are scheduled for the beginning 
of 2014. The results obtained through the SGD will support 
meritocracy, and high performers may be promoted either 
horizontally (merit) or vertically (change in level of complexity). 

BUSINESS

Implementation of over 13,730 km of 
transmission lines, which represents an 
additional 13,885 MVA in transformation 
capacity.

Interconnection of the Stand-alone Systems 

of Manaus-AM and Macapá-AP to the SIN, to 

incorporate them into the power generation 

complex of the Eletrobras companies, 

according to the Monthly Operation Program 

(PMO) developed by the ONS (National 

System Operator).

The Belo Monte power plant will be 
the only project to be expanded by 
the Eletrobras companies after 2016; 
its main powerhouse will enter into 
operation between 2016 and 2019. 
Of Eletrobras’s installed capacity 
expected to become operational after 
2013, a total of 11,975 MW (a capacity 
proportional to its ownership interest) 
are provided by power plants under 
construction.

PARTIALLY  
ATTAINED

PARTIALLY  
ATTAINED

In 2013, a total of 3,552 km of transmission lines entered into 
operation with the participation of Eletrobras. Of this total, 
1,595 kilometers refer to the proportional share of Eletrobras 
companies in the SPE and 303 km, to its own performance, 
totaling 1,898 kilometers of new lines built by Eletrobras, itself 
or through partnerships. We highlight the completion of the 
first phase of the Madeira power plants, in direct current, and 
the Lechuga Substation, which is responsible for connecting 
Manaus to the Integrated System (SIN) through the Tucuruí 
Transmission Line. Over 19.2 km of transmission lines will be 
incorporated into the SIN by 2018.

In 2013, the Eletrobras companies, whether through direct 
participation or SPE, added 659 MW of installed capacity to 
its energy matrix. Some power plants developed through 
partnerships, such as the Santo Antonio Hydroelectric Plant, 
have seven turbines in operation, totaling 1,128 MW. We also 
highlight the beginning of operations at the first 75-MW 
generating unit at the Jirau Hydroelectric Plant and at the 
Simplicio and Batalha Power Plants; the latter two are wholly 
owned by Eletrobras Furnas.

Commencement of the construction work for 

the transmission line to interconnect Brazil 

and Uruguay (390 km) and the associated 

substation (SE), in partnership. 

After the public hearing held in August 2011, an incompatibility 

in the layout of the transmission lines was detected, which caused 

NOT ATTAINED

Substation Candiota to be relocated, the layout of the lines to be 

changed, and the development to be rescheduled, with commercial 

operations expected to start in the first half of 2014. 

ENVIRONMENTAL

Formal approval of the Environmental 
Policy

ATTAINED

approved (page 107, in Environmental Performance - Energy for 

In May 2013, the new version of the Environmental Policy was 

continued growth).

10

11

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
 
 
 
 
 
 
 
 
Summary

Highlights_4

Message_6

Energy for a new age_6

Message from the 
Chairman of the Board 
of Directors_8

4 

HIGHLIGHTS 
2013

FOREWORD

2

Eletrobras’s energy 
in your life_2

More energy  
for a new age—26

Establishing 
materiality—27

25

ABOUT
THE REPORT

CORPORATE 
PROFILE 

15

Building the 
future—16

Shareholding 
structure—18

Investor 
relations—19

Organizational 
structure—20

Commitments—21

Participations and 
representations—22

GOVERNANCE AND 
MANAGEMENT 

33

Sustainability  
in our business 
strategies—34

Improving  
management for  
business 
sustainability—35

Selection  
of leaders—40

Code of Ethics—42

Responsible 
communication—42

Conflict  
of interest—44

Risk management—46

Fostering dialogue  
and best practices—88

Employees—89

Professional 
development—100

Customers—106

Suppliers—111

Community—115

Measures to  
prevent and reduce 
damage—120

Resettlement—124

Projects and 
programs—125

Government and  
public policies—127

Human Rights—134

87

SOCIAL  
PERFORMANCE 

Power to generate, 
transmit, and  
distribute energy—50

Generation—51

Transmission—60

Distribution—64

Demand 
management—68

Research,  
development,  
and innovation—69

Eletrobras Cepel—70

49

BUSINESS  
PERFORMANCE 

ECONOMIC 
AND FINANCIAL 
PERFORMANCE 

73

On the path  
to new 
achievements—74

Results—75

Value-Added 
—76

Statement15

Economic 
subsidies—79

Indirect economic 
impacts—81

Awards and 
Recognition—170

Complementary  
GRI Content—171

Glossary—189

Talk to Us—195

Credits—197

Illustrations—199

169

ATTACHMENTS 

ENVIRONMENTAL 
PERFORMANCE 

137

Energy for  
continued growth—138

Environmental  
Management System—138

Energy—140

Energy efficiency—142

Water and wastewater—145

Biodiversity—148

Climate change—153

Emissions—154

Waste—160

Spills—162

Environmental Investments 
and spending—164

Projects and programs—165

12

13

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasPonte dos Ingleses, Fortaleza, Ceará.

CORPORATE 
PROFILE

BUILDING THE FUTURE_16

SHAREHOLDING STRUCTURE_18

INVESTOR RELATIONS_19

ORGANIZATIONAL STRUCTURE_20

COMMITMENTS_21

PARTICIPATIONS AND 
REPRESENTATIONS_22

14

15

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasBuilding the future

Eletrobras is a quasi-public and publicly 

services pertaining to energy efficiency, 

traded corporation and the holding 

the advocacy of corporate sustainability, 

company of energy generation, trans-

the pursuit of alternative energy sources, 

mission, and distribution companies. 

and the creation of new businesses. 

The federal government is its majority 

Hence, it has partnerships with Special 

shareholder, with 54.46% of the common 

Purpose Entities (SPE) and, since 2008, it 

shares; currently, the company is the 

has been authorized to operate abroad 

major agent in the generation and trans-
mission of energy in Brazil, playing a 

(Law 11,651). 

major role in the distribution and trading 

Presently, Eletrobras develops activities 

that value the Latin-American energy 

interconnection in countries such as 

Uruguay (TL 500 kV), from Candiota-RS 

to San Carlos, in the Department of 

Maldonado, totaling 500 km, of which 

60 km are located in Brazilian territory, 

Argentina (Garabi-Panambi Binational 

Complex – 2,100 MW), and Nicaragua 

(Tumarín Hydroelectric Plant – 253 MW). 

of this commodity. 

Learn more about the companies on the Eletrobras 
website:  www.eletrobras.com

Created in 1962, Centrais Elétricas 

Brasileiras S.A. (Eletrobras) is a large enter-

prise, which holds one of the cleanest 

energy matrices in the world. Every day, 

the company generates and transmits 

energy to almost half of Brazil and 

distributes energy directly to 3.8 million 
customers. The Eletrobras companies1 
operate and manage 180 power plants, 

including 45 hydroelectric plants, 125 

thermoelectric plants, eight wind farms, 

and two nuclear power plants. These 

power plants account for 34% (42,987 MW) 

of the nation’s total generation, of which 

89% comes from low greenhouse-gas 

emitting sources. Eletrobras is also respon-

sible for 50% of the transmission lines in 

Brazil (57,300 km of transmission lines 

that are part of the National 

Interconnected System - SIN), and it is the 
only company on the planet with national 

coverage in high and extra-high voltage. 

With its headquarters in Brasília and 
its main office in Rio de Janeiro, Eletrobras 

also conducts research and provides 

16

1.  Generation and 
transmission: Eletrobras 
Chesf, Furnas, Eletrosul, 
Eletronorte, CGTEE, and 
Eletronuclear. Distribution: 
Eletrobras Amazonas 
Energia, Distribuição Acre, 
Distribuição Roraima, 
Distribuição Rondônia, 
Distribuição Piauí, and 
Distribuição Alagoas. 
Eletrobras Amazonas Energia 
is a generation and distribu-
tion company; thus, it is 
considered in both  
business lines.

SUSTAINABLE FOCUS
At the Eletrobras companies, sustain-

ability concepts and practices are 

incorporated into the organizational 

management and are supported by their 

vision, mission, and values, in addition 

to the management and governance 

instruments and the Code of Ethics of the 

Eletrobras companies.

Mission

To operate in energy markets in an 

integrated, profitable, and sustainable 

manner.
Vision

To become the largest global clean energy 

Eletrobras’s corporate policies,  
strategies, and challenges 
View the policies and learn more about the Eletrobras 
corporate drivers, attributes, and challenges in the 
Eletrobras System Strategic Plan 2010-2020 of the 
Eletrobras companies at www.eletrobras.com > Página 
principal > Sustentabilidade > Governança Corporativa 
> Instrumentos de Gestão e Políticas (> Home > 
Sustainability > Corporate Governance > Management 
Tools and Policies). 

ENERGY IN NUMBERS
42,987 MW of installed capacity 

corporate system by 2020, with profit-

186,000 GWh of energy generated in own plants

ability in line with the major companies 

45 hydroelectric plants

in the electric utilities sector.
Values

Results-oriented

125 thermoelectric plants

2 nuclear plants

8 wind farms

Entrepreneurship and innovation

57,300 km of transmission lines

Appreciation of and commitment to 

248,400 km of distribution lines

people

Ethics and transparency 

23,969 employees on its permanent staff

17

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras      
      
      
      
      
      
Shareholding 
structure

Eletrobras shares are traded in three stock 

On December 31, 2013, Eletrobras closed 

markets: the São Paulo Stock Exchange 

the period with 29,376 shareholders, of 

– BM&FBOVESPA (ELET3 and ELET6), in 

which 97% (28,494) reside in Brazil and 

which it is listed as Corporate Governance 

3% (882) in 31 countries. The capital stock 

Level 1; the Madrid Stock Exchange (XELTO 

totaled R$31,305 billion, represented by 

and XELTB), through the LATIBEX Program; 

1,352,634,100 shares, of which 1,087,050,297 

and the New York Stock Exchange – NYSE 

was in common shares (ON) and 

(EBR and EBR-B), in which it trades Level 2 

265,583,803 was in preferred shares (OP). 

American Depositary Receipts (ADRs). 

The business practices of the company 

Eletrobras’s capital stock structure. The 

are in line with the trends indicated by 

Federal Government, whether directly or 

In 2013, no changes were made to 

2.  Free float is the 
percentage of shares that 
are freely negotiated in 
the market.

the Dow Jones Sustainability Indexes 

(DJSI) and by the Corporate Sustainability 

Index of the São Paulo Stock Exchange (ISE 

indirectly, owns 67% of the company’s 
capital stock and the free float2 totals 
32.8%. At the close of the year, the 

BM&FBOVESPA), the portfolios in which 

company’s market cap reached R$9,020 

the company participates, among others 

billion.

market and sustainability benchmarks.

To learn more, shareholders and investors can call  
(55 21) 2514-6333, e-mail invest@eletrobras.com,  
or contact the Fale com RI (Talk to IR) at the Eletrobras 
Investor Relations website www.eletrobras.com.br/elb/ri.

Investor 
relations

Pursuant to its policy governing the 

provision of information to the market 

and to the rules of Corporate Governance 

Level 1, established by BM&FBOVESPA, 

Eletrobras holds semiannual meetings of 

the Association of Capital Market Analysts 

and Investment Professionals (APIMECS) 

in each of the regional offices of RJ, SP, 

MG, DF, South, and Northeast, totaling 

14 annual meetings. Given its regular 

participation in the APIMECS meetings 

for 18 consecutive years in RJ and SP, for 11 

years in the Northeast and DF, and for ten 

years in Minas Gerais and in the South of 

Brazil, Eletrobras has received attendance 

certifications in all the aforementioned 

locations. 

The Finance and the Investor Relations 

Departments also hold semiannual 

meetings in Europe and in the United 

States, through road shows, which 

aim to present the company to foreign 

investors. Annually, the company also 

holds Eletrobras Day in New York and 

the LATIBEX Forum in Madrid. Finally, 

Eletrobras often takes part in the dozens 

of events and seminars organized by 

international banks, in Brazil and abroad, 

with the presence of the main analysts and 

investors from the Equity and Debt areas.

18

19

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras      
      
BOA VISTA
ELETROBRAS 
DISTRIBUIÇÃO RORAIMA
DISTRIBUTION

MANAUS
ELETROBRAS 
AMAZONAS ENERGIA
DISTRIBUTION

RIO BRANCO
ELETROBRAS 
DISTRIBUIÇÃO ACRE
DISTRIBUTION

PORTO VELHO
ELETROBRAS 
DISTRIBUIÇÃO RONDÔNIA
DISTRIBUTION

TERESINA
ELETROBRAS 
DISTRIBUIÇÃO PIAUÍ
DISTRIBUTION

RECIFE
CHESF
GENERATION AND TRANSMISSION

MACEIÓ
ELETROBRAS 
DISTRIBUIÇÃO ALAGOAS
DISTRIBUTION

DISTRITO FEDERAL
ELETROBRAS
HOLDING - HEADQUARTERS 
ELETRONORTE
GENERATION AND TRANSMISSION

Organizational 
structure

FOZ DO IGUAÇU
ITAIPU BINACIONAL
GENERATION 

FLORIANÓPOLIS
ELETROSUL
GENERATION AND TRANSMISSION

PORTO ALEGRE
CGTEE
GENERATION 

RIO DE JANEIRO
ELETROBRAS
CENTRAL OFFICE
ELETROBRAS FURNAS
GENERATION AND TRANSMISSION
ELETRONUCLEAR
GENERATION 
CEPEL
HEADQUARTERS
ELETROPAR
EQUITY INTERESTS

Commitments

Generation  
and Transmission

Generation

Binational  
Generation

Distribution

  Shareholdings

(100,00%)

(99,91%)

(50,00%)

(100,00%)

(83,71%)

(99,99%)

Eólica Mangue Seco 2 Geradora e  
Comercializadora de Energia Elétrica S.A.

(94,26%)

(49,00%)

Norte Energia S.A. (Belo Monte)

In addition to codes and policies, the 

A number of Eletrobras companies 

actions implemented by Eletrobras are 

are signatories to individual commit-

conducted pursuant to a number of 

ments, such as Empresa Amiga da 

commitments disseminated among 

Criança, the GHG Protocol, the Programa 

employees and stakeholders, such as the 

Na Mão Certa, the U.S.-Brazil Joint 

adoption of codes and participation in 

Action Plan to Eliminate Racial and 

volunteer programs.

Ethnic Discrimination and Promote 

Since 2005, the Eletrobras companies 

Equality, Tri-National Plan to Prevent 

have been in line with the Millennium 

Violence - Regional Strategy to Fight the 

Development Goals, and since 2006, they 

Trafficking of Children and Adolescents 

have committed to the Global Compact, 

[PAIR-Mercosur], and the Letter of Intent 

in addition to the commitment to the 

with the Ministry of Social Development 

Universal Declaration of Human Rights of 

the United Nations (UN). The companies 

have also proceeded with other previ-

and Fight Against Hunger. Learn more at  
www.eletrobras.com > Home > 
Sustainability > Social Responsibility > 

(99,47%)

(99,58%)

(99,56%)

(99,88%)

SPES

G
T
∑

6
10
16

SPES

G 44
7
T
51
∑

SPES

G 58
18
T
76
∑

SPES

G 10
8
T
18
∑

ELETROBRAS

SEGMENT OS BUSINESS

Generation

Transmission

Total

SPEs**

111

39

150

** The amount of SPEs was adjusted, since there are Purpose Entities which participate in more than 
one company Eletrobras.

(100,00%)

(15,00%)

ously established commitments, such 

Business Citizenship

as the UN Women’s Empowerment 

Principles (subscribed to in 2010) and the 

5th Edition of the Pro-Gender and Race 

Equality Program (subscribed to in 2013). 

Additionally, Eletrobras is a signatory to the 

Corporate Commitment for the Protection 

of Children and Adolescents against Sexual 

Exploitation, and the National Pact to 

Eradicate Forced Labor, in Brazil.

(100,00%)

(100,00%)

(100,00%)

MINORITIES SHAREHOLDINGS*
26
G, T e D

* The complete list of minority ishareholdings  
of Eletrobras is in note 15 of the  
financial statements of the company.

Shareholdings Abroad

Centrales Hidroeléctricas de Centroamérica - CHC 
Centrales Hidroeléctricas de Nicaragua - CHN 

(Nicarágua)

(50,00%)

Rouar S.A. 

(Uruguai)

(50,00%)

Inambari Geração de Energia S.A. - Igesa
(Peru)

(29,40%)

20

21

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras      
Participations  
and representations

ELETROBRAS AND THE ISO 50000  
SERIES OF STANDARDS
Eletrobras is part of the ABNT study 
committee for the preparation of the 
ISO 50000 series of standards - Energy 
Management System - and it also 
collaborates in the preparation of five new 

The Eletrobras companies also took part in the discussion of major themes and in the development of policies, since it 
is a member of a number of entities that are directly or indirectly related to the business.

Agência Internacional de Energia Atômica (AIEA)

Associação Brasileira das Companhias Abertas (Abrasca)

Associação Brasileira das Empresas Geradoras de Energia Elétrica (Abrage)

Associação Brasileira da Indústria Elétrica e Eletrônica (Abinee)

Associação Brasileira das Instituições de Pesquisa Tecnológica (Abipti)

Associação Brasileira de Energia Nuclear (ABEN)

Associação Brasileira dos Geradores Térmicos (Abraget)

Câmara de Comercialização de Energia Elétrica (CCEE)

Câmara de Comércio Americana (Amcham)
Centro para Inovação e Competitividade (CIC)

Comissão de Integração Elétrica Regional (Bracier)

Comissão de Integração Energética Regional (CIER)

Comissão de Proteção ao Programa Nuclear Brasileiro (Copron)

Comitê Brasileiro de Barragens (CBDB)

Comitê Brasileiro de Eletricidade (ABNT/Cobe)

Comitê Brasileiro do Conselho Mundial de Energia (CME)

Comitê Brasileiro do Pacto Global (CBPG)

Comitê de Entidades no Combate à Fome e pela Vida (COEP)

Comitê Nacional Brasileiro de Produção e Transmissão de Energia Elétrica (Cigre)

Comitê Permanente para Questões de Gênero do MME e Empresas Vinculadas

Conselho Empresarial Brasileiro para o Desenvolvimento Sustentável (CEBDS)

Conselho Mundial da Água (CMA)

Fórum Nacional de Ética das Empresas Estatais

Fórum de Meio Ambiente do Setor Elétrico Brasileiro (FMASE)

Fundação Nacional da Qualidade (FNQ)

Instituto Ethos de Empresas e Responsabilidade Social

Instituto Nacional de Investidores (INI)

Instituto Nacional de Pesquisa e Desenvolvimento de Empresas Inovadoras (Anpei)

Instituto para o Desenvolvimento de Energias Alternativas da América Latina (Ideal)

International Energy Agency (IEA)

International Hydropower Association (IHA)

Operador Nacional do Sistema (ONS)

Organização das Nações Unidas para o Desenvolvimento Industrial (Onudi)

Rede Latino-Americana e do Caribe para Eficiência Energética

Section of the Latin American Nuclear Society (LAS)
Sustainable Energy for All

World Association of Nuclear Operators (WANO)

World Nuclear Association (WNA)
(GRI 4.13, GRI SO5)

ISO 50.002  
energy audits
ISO 50.003 requirements for 
auditing bodies and certification of 
energy management systems
ISO 50.004 guidance for the 
implementation, maintenance, and 
improvement of an energy 
management system  
ISO 50.006 baseline and 
energy performance indicators
ISO 50.015 measurement and 
verification of energy performance of 
organizations.

In addition to being part of the national 
delegation in international plenary 
sessions, representatives of Eletrobras 
coordinate the work group responsible 
for the preparation of the implemen-
tation guide and the standard governing 
the audits and auditors of the energy 
management system. In 2013, there 
were seven national meetings with the 
purpose of analyzing and providing input 
for the text of the five standards being 
prepared.

(GRI 4.13)

22

23

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasPão de Açúcar, Rio de Janeiro, Rio de Janeiro.

ABOUT  
THE REPORT

MORE ENERGY  
FOR A NEW AGE_26

ESTABLISHING 
MATERIALITY_27

24

25

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasMore energy 
for a new age

One of the most important points in the 

The content of the Integrated 

preparation of a sustainability report is 

Communication Plan of the Eletrobras 

the assessment of stakeholders and the 

companies is in line with our business 

development of the materiality matrix, 

strategies and guides everything from 

a methodology that helps in the organi-

the establishment of key messages to 

zation of the topics and aspects that are 

its identified audiences through the 

key for conducting the business from 

preparation of action plans. In 2013, the 

the standpoint of the company and of 

Integrated Communication Policy of the 

stakeholders.

Eletrobras companies was revised and 

For Eletrobras, the relationship with 

updated.

eight categories of audiences is a priority 

(GRI 4.15)

(see table). This rating contributes to 

assessing relationships and to guiding 

The stakeholder engagement process 

the efforts of each Eletrobras company, 

in the Eletrobras companies is in full 

according to the individual needs of 

compliance with the business strategy 

these stakeholders. This direct contact 

of the Eletrobras holding. The topic is 

with these stakeholders is critical for 

addressed in the 2010-2020 Strategic 

Plan of the Eletrobras System, which 

establishes the parameters of sustainable 

action focused on the appreciation of 

employees; support for community-based 

education and professional training 

projects; the creation of employment 

opportunities and income, health, social 

inclusion and local development; and 

service to the populations and locations in 

the vicinity of the Eletrobras operations. 

Learn more about the 2010-2020 Strategic Plan of the 
Eletrobras System at: www.eletrobras.com > Home > 
Sustainability > Corporate Governance > Management 
Tools and Policies.

Eletrobras’s management strategy.
(GRI 4.15)

PRIORITY STAKEHOLDERS  
FOR ELETROBRAS
•  Employees/Family members

•  Investors/Shareholders/Market 

analysts

•  Communities

•  Society

•  Press/Opinion makers

•  Partners/Sponsors/Suppliers

•  Government/Legislators/Regulatory 

agencies

•  Clients/Consumers/Distribution 

companies

(GRI 4.14)

26

INTERNAL ENGAGEMENT 
CHANNELS
The creation of a close and transparent 

relationship with the internal audience 

is an action of great importance for the 

Eletrobras strategy.  

Fale com o Presidente:  a direct channel 

between senior management and 

employees that receives suggestions, 

inquiries, and criticism related to any 

subject.

Organizational Climate Survey: a 

strategic management tool that identifies 

and analyzes the extent of employee satis-

faction and motivation and is conducted 

every two years. In 2013, the third round 

of surveys was conducted, which enabled 

the implementation of actions that aim to 

contribute to the growth and development 

of individuals and, especially, to increase 

productivity and quality. Almost 15,000 

employees of the companies were engaged 

in this round.

Meeting with Managers: Eletrobras 

holds weekly meetings to stimulate direct 

communication between senior managers 

and managers. In the meetings held in 

2013, Eletrobras’s operational and financial 

results were discussed.

Visit www.eletrobras.com and discover which 
communication channels are being developed and 
which are already used by Eletrobras on a daily basis in 
the relationship with each stakeholder.

The materiality 
helps to 
provide 
transparency 
and better 
meet the 
needs of the 
stakeholders.

Establishing 
materiality

Materiality helps provide transparency 

and better serve the needs of stakeholders. 

It represents a constant evolution in the 

development of company reporting. In 

2013, a total of 230 individuals took part 

in the process to develop the materiality; 

they were involved in activities ranging 

from presentations about concepts and 

the context of sustainability in the global 

and national market to a reflection on the 

electric utilities sector and the role played 

by Eletrobras. 

Two panel discussions were held: one 
with the participation of the suppliers of 

various products and services and another 

with the CEO and executive officers of the 

Eletrobras holding and managers of all 

Eletrobras companies, responsible for the 

27

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasInput
Opinion of 
suppliers,  
reinforced 
with opinion of 
employees

l

s
r
e
d
o
h
e
k
a
t
S
o
t
e
c
n
a
t
r
o
p
m

I

Class 1

Class 2

following segments: environmental, social 

responsibility, risks, governance, energy 

efficiency, investor relations, suppliers, 

conduct and ombudsman, customers, 

and others. The group of managers of 

Eletrobras took part in a survey conducted 

for the identification of priority topics for 

the companies as a whole and, pursuant 
to the corporate strategy, related to 

Corporate Governance, Ethics, Generation, 

Climate Change, Energy Transmission and 

Distribution, Stakeholder Engagement, 

Public Policies, Environmental 

Management, and Biodiversity. After that, 

a joint discussion about the results of this 

survey was conducted with the process 

leaders of all companies, aiming to prior-

itize the topics pertaining to the activities 

of the company and of the electric  

utilities sector.
(GRI 3.5, GRI 4.16)

The opinions of these four groups 

established a Materiality Map, composed 

of axes that consider the relevance for the 

business (axis X) and the relevance for 

stakeholders (axis Y), which enabled the 

perceptions about each topic to be rated 

as “very high,” “high,” “average,” and “low”. 

After the consolidation and ranking of 

priority topics for each axis, two groups of 

topics were prioritized:

Class 1: material topics for both the 

business and stakeholders.

Class 2: material topics for business or for 

stakeholders.

Importance to the Business

Input
Opinion of the 
Board, reinforced 
with opinion of the 
Leadership

MOST RELEVANT TOPICS, 
ACCORDING TO THE 
PERCEPTION OF THE 
STAKEHOLDERS SURVEYED
(GRI 4.17)

CLASS 1
Materials topics with  
level of importance  
(standard deviation):
• Internal and external 

communication strategy with a 
focus on sustainability
• Sustainability in business 

strategies
• Transparency

Material topics that  
are extremely important  
to business and stakeholders:
• Response/positioning for 

emergencies and calamities
• Compliance with legislation 

(consumer/client)
• Customer satisfaction
• Planning and response to 

emergencies and calamities
• Risk and crisis management
• Training and education 

(multifunctional qualification)

• Reliability and availability

Extremely important  
materials topics to one of 
the drivers (stakeholders or 
business) provided they are 
important to both:
• Risks and opportunities in 

climate change

• Code of conduct and 

anti-corruption policies

• Engagement processes with 

stakeholders

• Legal compliance
• Nuclear waste

CLASS 2:  Extremely   
important topics to 
stakeholders OR to business
• Impact of the Law 12,783 
(about concessions for 
generation, transmission and 
distribution of electricity, on 
the reduction of regulatory 
charges on the low tariff)

• Social programs and projects in 
the surrounding community

• Rational and safe use of 

electricity

• Relationship strategies and 

methods of dialogue with local 
communities

• Relationship with indigenous 
communities and quilombolas

• Population displacement
• Management of impacts on 

local communities

• Demand-side management
• Environmental Policies and 

management system

• Responsibility over the use of 

natural resources

• Local pollution (thermoelectric 

power plants)

• Compliance with laws
• Program of employees attraction, 
retention and career planning

• Stikes and Union relastion
• Diversity, iguality and 

opportunities

• Expansion, Diversification and 

business competiviness

• Tariff Composition
• Volumne and water 

consumption

• Consumption management
• Law 8,666 - Developments 

towards sustainability
• Human Rights Policy and 
measures taken in case 
of violations of this rights 
(discrimination, slavor and 
children labor)

• Emission Reduction Program

RESULTS OF STAKEHOLDER’S SURVEY

15%
relationship between 
employees and 
the governance

15%
customer 
satisfaction 

17%
energy 

34%
economic
performance

19%
 rational and
safe use of
electricity

CONTINUOUS IMPROVEMENT
Together with the assessment 

conducted in 2013, the results of the 

2012 Stakeholders Survey continue to be 

developed. At the time, the survey showed 

that “economic performance” was the 

most relevant topic to 32% of employees 

and 34% of the remaining audiences. 

With the same relevance, Eletrobras is 

continuing actions aimed at improving 

and / or implementation of the themes 

identified by the Panel of Experts, also 

conducted in 2012, such as impacts on 

communities; eco-efficiency; Relationship 

with employees; Fostering public policies; 

Renewable Energy and Health and Safety.

29

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
Where our energy comes  
to where it goes

(GRI 2.2)

Sustainability
After driving the turbines, the 
water is returned to the 
riverbed, without any type of 
degeneration. Thus, 
hydroelectric power is 
considered a clean and 
renewable source.

Transformers
Equipment used 
to step up or step 
down voltage 
levels. 

3,8 Million

customers are served directly 
by the Eletrobras companies

Rain
The water used by 
hydroelectric 
plants is always 
renewed through 
the hydrologic 
cycle and can be 
reused. Its quality 
is preserved. 

Rivers
In Brazil, 
electricity is 
produced mainly 
by hydroelectric 
plants, which use 
the power of 
rivers. 

Hydroelectric 
Plant
Transforms the 
potential energy 
of water into 
electricity. 

Energy
Water drives the 
turbines coupled 
to generators, 
which produce 
electricity. 

Step-up 
Substation
Electricity 
generated by the 
power plant is 
sent to a step-up 
substation, where 
the voltage level 
is increased to 
reduce energy 
loss in 
transmission 

Transmission 
Lines
System composed 
of towers and 
cables used to 
transmit energy 
from power 
plants to 
consumer 
centers. 

Step-down 
Substation
Located near 
consumer 
centers, these 
substations 
reduce voltage 
levels to enable 
the distribution 
process. 

85%

85% of Eletrobras's
energy is generated 
by hydroelectric plants.

36,3 GW 

is Eletrobras's installed 
capacity from hydropower

Distribution 
Network
System composed 
of poles, cables, 
and transformers, 
which are used to 
distribute energy 
to households, 
businesses, 
companies, and 
industries. 

Light and 
energy in use
Electricity is the 
main source of 
light, heat, and 
power used in the 
modern world. 

Residential 
Consumers
Simple activities, 
such as watching 
TV or browsing 
the web, are 
possible because 
of the electricity 
available at your 
home. 

Hospitals 
and various other 
establishments, 
such as schools, 
factories, and 
supermarkets, 
require energy to 
operate. 

Industry
Most of the 
technological 
advances we have 
achieved were 
made possible 
thanks to 
electricity. 

Eletrobras is the main company responsible 
for the Brazilian energy matrix being 
considered the second cleanest and 
most renewable in the world. 

Source
www.eletrobras.com/trilhadaenergia

30

31

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasNossa Senhora Aparecida’s Metropolitan Cathedral, Brasília, DF. 

GOVERNANCE 
AND 
MANAGEMENT

SUSTAINABILITY IN OUR  
BUSINESS STRATEGIES_34

IMPROVING MANAGEMENT  
FOR BUSINESS SUSTAINABILITY_35

SELECTION OF LEADERS_40

CODE OF ETHICS_42

RESPONSIBLE COMMUNICATION_42

CONFLICT OF INTEREST_44

RISK MANAGEMENT_46

32

33

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasSustainability in our 
business strategies

Provisional Measure 579 of September 11, 

2012, converted into Law 12,783 of January 

11, 2013, had a profound impact on the 

operational strategy of the Eletrobras 

System due to the adjustments put into 

practice by the Federal Government 

concerning the dynamics of the 

operation, maintenance, and expansion 

of the Brazilian electric utilities sector. 

The Eletrobras System’s management 

1. The preparation of an operational action 

plan for the projects and initiatives 

included in the business plan;

2. Contract on the business goals between 

the company and the Eletrobras holding 

in the Goals and Corporate Performance 

Contract (CMDE) platform;

3. The preparation of the Consolidated 

Business Plan of the Eletrobras System.

planning process was geared toward 

The PDNG 2014-2018, approved in 

addressing the new conditions through 

March 2014 by the Board of Directors, 

which the expiring concessions were 

governs the process of resuming this pace, 

extended, considering that a series of 

considering a diagnosis of the organiza-

assumptions adopted in terms of cash 

tion’s current status, which includes the 

generation, financing, funding, and 

main results of the PDNG 2013-2017 and, 

expansion strategies were affected by the 

for this five-year period, the strategic 

provisions set forth in the aforementioned 

positioning with the goals established, the 

Provisional Measure.

economic and financial projections, and 

An immediate positioning was required 

the portfolio with the main projects that 

for strategic realignment with this new 

must be implemented in order to achieve 

reality. Eletrobras sought to define short- 

the expected results.

and medium-term guidelines, which 

Eletrobras’s expansion strategy 

resulted in the preparation of the 2013-2017 

continues to prioritize in its portfolio 

Business and Management Master Plan 

of energy generation and transmission 

of the Eletrobras System (PDNG), which 

assets those projects deemed essential 

was approved by the Board of Directors of 

and that are strictly in line with the 

Eletrobras on March 27, 2013 and communi-

National Energy Plan (currently, PNE 

cated to the market on the following day.

2030) and its developments in the 

It became imperative to resume the 

Decennial Energy Plans (currently, PDE 

planning and management pace of 

2022), the Ministry of Mines and Energy’s 

most important instruments in planning 
for the industry sector.
(GRI 1.2)

the Eletrobras System, focusing on the 
development of the business plan for each 

Eletrobras company, involving a compre-

hensive process of negotiations with the 

Eletrobras holding. This served as input for 

three actions:

34

PLANNING AND MANAGEMENT PROCESS OF THE ELETROBRAS SYSTEM

Strategic Plan of the Eletrobras System 

Review at Each Cycle

Business and Management Master Plan

Annual Review

Negotiation process of the holding with its companies

Holding and  
its guidelines

Development  
of the Business Plan  
in the companies

Adjustments CMDE

Definition

Mechanisms for 
Variable Compensation 
(PLR)

CMDE between 
Holding and its 
Companies

Business Plan for  
Each Company
(final version)

Adjustments Business Plan

PDG / PPA

Operational Action  
Plan of Each Company / CMDE Cascading

Consolidated  
business plan of the 
Eletrobras system 

Result

Execution

Corporate 
Performance 
Management

Improving  
management for  
business sustainability

Guided by ethics and transparency, 

adopted specifically strengthens the 

Eletrobras’s governance values the fair 

permanent dialogue with communities 

treatment of all stakeholders, account-

and organizations of the society, thereby 

ability, and corporate responsibility, which 

facilitating analysis by investors. 

includes safeguarding the longevity and 

Pursuant to this line of operation, 

sustainability of the company according 

Eletrobras has been modernizing its 

to the social and environmental aspects 

management tools; for example, the 

of its operations. New transparency 

adoption of practices to assess its 

standards for the disclosure of infor-
mation are continuously implemented, 

Board of Executive Officers and its 
Board of Directors and other mecha-

which implies a commitment to consid-

nisms that contribute to developing a 

ering the interests of its stakeholders 

direct dialogue with shareholders. For 

in the decisions made by the company 

Eletrobras, corporate governance is one of 

management. The transparency level 

the pillars of sustainability.

35

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasGeneral Assembly

Board of Directors

Audit Committee

Internal Audit

Remuneration and 
People Management 
Committee

Sustainability 
Committee

Audit and Risk 
Committee

Presidency

Generation Department

Transmission 
Department

Distribution Department

Department of Finance 
and Investor Relations 

Administration 
Department

MANAGEMENT AND GOVERNANCE INSTRUMENTS

•  Bylaws

•  CAE’s Internal Regulations

•  CF’s Internal Regulations

•  Internal Regulations of the Committees

•  Code on Eletrobras’s Corporate Governance Practices 

•  Code of Ethics

•  Antitrust Guidelines 

•  Guide on the Disclosure and Use of Relevant Information and Policy on the Trading of Securities Issued by 

Eletrobras

•  Strategic Plan of the Eletrobras Companies

•  Policies of the Eletrobras Companies

•  Guidelines for Board Members

In 2013, the company continued to 

Eletrobras’s Board of Directors is 

implement several actions, such as the 

responsible for defining corporate 

standardization of the Bylaws of the 

strategies. The Internal Audit, the 

distribution companies, the approval 

Sustainability Committee, the Audit and 

of the Guide for the Participation in 

Risks Committee, and the Remuneration 

Shareholders’ Meetings, the preparation 

and People Management Committee 

of Guidelines for Board Members, the 

report directly to the CAE.

implementation of the Information 

The Board of Executive Officers is 

Management System for Eletrobras’s 

responsible for managing Eletrobras’s 

senior management, and the Course 

businesses, according to the strategic 

for Board Members representatives 

guidelines established by the CAE.

of employees on the boards of all the 

The Internal Audit is responsible for 

companies of the system.

Eletrobras’s corporate governance 

checking the appropriateness, efficiency, 
and effectiveness of the internal control 

model is provided below; roles and 

systems; compliance with laws and internal 

responsibilities are defined in its Bylaws:
(GRI 4.1)

and external normative rulings; and 

compliance with plans, goals, objectives, and 

policies established by the company.

ANNUAL GENERAL MEETING
Shareholders’ Meetings The Ordinary Shareholders’ Meetings (AGO) is held within  
the first four months following the end of the fiscal year; in 2013, it approved:
•  The financial statements for the 2012 fiscal year.

•  The destination of the results of the fiscal period and the remuneration of shareholders.

•  The election of the members of the Board of Directors and Fiscal Council.

•  The remuneration of the members of the Board of Directors, Audit Committee,  

and Board of Executive Officers.

Extraordinarily, the Shareholders’ Meetings convenes in those cases foreseen by law and 
whenever deemed appropriate by the Board of Directors.

BOARD OF  
EXECUTIVE OFFICERS 
Six members, including 
the CEO, who are elected 
by the Board of Directors.

•  Terms of up to three years, 

with a possibility for 

reelection.

•  Weekly meeting. 

In 2013, 50 meetings 
were held.

BOARD OF DIRECTORS
Up to ten members, seven 
of whom are appointed 
by the majority share-
holder; one by minority 
shareholders holding 
common shares; one by 
minority shareholders 
holding preferred shares, 
and one representing the 
employees.
Of the nine positions filled, 
two are independent 
members and one is an 
executive member.  
(GRI 4.3)

FISCAL COUNCIL
Five members and their 
respective alternates, 
three of whom are 
appointed by the majority 
shareholder; one by 
minority shareholders 
holding common shares; 
and one by minority share-
holders holding preferred 
shares. These members 
include one financial 
specialist, pursuant to the 
requirements of the SEC.

•  One-year term, with a 

possibility for reelection.

•  One-year term, with a 

•  Shareholders’ Meetings 

possibility for reelection.

are held on a monthly 

•  Shareholders’ Meetings 

basis and extraordinary 

are held on a monthly 

meetings are convened 

basis and extraordinary 

whenever necessary.

meetings are convened 

whenever necessary. 

In 2013, 18 meetings 
were held.

In 2013, 13 meetings 
were held.

36

RELATÓRIO ANUAL E DE SUSTENTABILIDADE 2013

37

EletrobrasCOMMITTEES
The committees that support the Board 

of Directors were created to aid in 

specific matters. The CEO of Eletrobras 

participates only in the Sustainability 

Committee, since he is involved in the 

management of the company and should 

not be associated with the Audit and Risks 

Committee and with the Compesation 

and People Management Committee, to 

All roles and requirements are set forth 

avoid conflicts of interest.

in the company’s Bylaws and Internal 

Among the committees that report to 

Regulations; they comply with the laws 

the CAE, the Sustainability Committee 

in effect and there is no discrimination 

is responsible for management and it 

on the basis of gender or other aspects of 

is involved in the implementation of 

internationally recognized sustainability 
processes and tools and in the monitoring 

and in the assessment of results. 
(GRI 4.9)

diversity.
(GRI LA13)

Annually, board members and 

executive officers of Eletrobras undergo 

a performance assessment process, 

pursuant to the methodology established 

in the Performance Assessment Manual 

of the Board of Directors (CAE) and the 

Board of Executive Officers (DE), to ensure 

they perform their roles in compliance 

with the strategy of the company, contrib-

uting to the diversity of experiences 

and knowledge. The Eletrobras holding 

standardized this methodology and 

disseminated these guidelines for their 

application in all Eletrobras companies. 

Executive officers and board members 

conduct their self-evaluation and assess 

their respective areas. Board members also 

evaluate the Board of Executive Officers as 

a body.
(GRI 4.10)

DIVERSITY OF THE GROUPS  
RESPONSIBLE FOR GOVERNANCE  
OF THE ELETROBRAS COMPANIES
(GRI LA13)

14% Female

86% Male

DIVERSITY WITHIN THE GROUPS 
RESPONSIBLE FOR THE GOVERNANCE OF 
THE ELETROBRAS COMPANIES
(GRI LA13)

Under 30 years old

30-50 years old

Over 50 years old

Total

2013

2012

2011

1

49

105

155

0

47

104

151

0

41

96

137

The groups responsible for the governance of the Eletrobras companies  
are the Board of Directors, the Fiscal Council, and the Board of Executive Officers. 

SUSTAINABILITY COMMITTEE
Composed of three members, 
this committee develops and 
coordinates integrated actions in 
all Eletrobras companies in order to 
allow for consistent progress in the 
management and implementation 
of corporate sustainability in the 
monitoring of indicators for the 
preparation of tools that foster 
sustainable development.

AUDIT AND RISKS COMMITTEE
This committee analyzes topics 
pertaining to accounting practices, 
risks and internal controls, 
independent auditing, processes, 
and pending issues with regulatory 
agencies (Office of the Comptroller 
General and Federal Court of 
Accounts). The president is an 
independent member and a repre-
sentative of minority shareholders. 
The committee is composed of three 
members, one of whom is a repre-
sentative of the employees.

COMPENSATION AND PEOPLE 
MANAGEMENT COMMITTEE
This committee advises the 
Board of Directors on decisions 
pertaining to policies on compen-
sation, people management, 
and the development of the 
competencies of the Eletrobras 
professionals. It is composed of 
three members, one of whom 
is independent. There is no 
involvement of executive members 
or board members employed by 
the company.

38

39

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
 
 
Selection  
of leaders

TOTAL COMPENSATION OF MEMBERS  
OF ELETROBRAS’S GOVERNANCE BODIES 
(R$)

BODY

Board of Directors

Fiscal Council

2013*

2012

2011

532,822.86

498,655.87

303,960.11

333,014.29

294,453.81

196,316.80

Board of Executive Officers

6,149,902.65 5,657,570.87 5,810,641.16

Amounts based on the CVM´ Reference Form 2013.

BOARD MEMBERS AND 
EXECUTIVE OFFICERS
Eletrobras is managed by the Board of 

Eletrobras values the qualifications 

of its governance agents and annually 

analyses the viability of scheduling 

Board members do not receive any 

Mechanisms for participation

additional compensation for their 

In order to facilitate and promote share-

participation in advisory committees 

holder participation in meetings convened 

Directors and by the Board of Executive 

training courses for the members of the 

and/or commissions providing support 

by the company and to present contribu-

Officers. These positions are exclusively 

Board of Directors of its companies. In 

to the Board. Compensation of the Board 

tions to the understanding of the matters 

held by Brazilian citizens. The executive 

2013, Eletrobras provided training for the 

of Directors, Fiscal Council and of the 

proposed, the company also provides 

officers must reside in Brazil. 

Board members are elected in the 

Shareholders’ Meetings and executive 

officers are appointed by the Board of 

Directors. The minutes of the election 

of the board members and executive 

officers of the company should contain 

the qualifications of each member elected 

and their term of office. Whenever the law 

imposes requirements for a given admin-

istrative position at Eletrobras, individuals 

may only be elected and take office 

upon the provision of the supporting 

documents.

The requirements for the selection of 

the members of the highest corporate 

governance body at Eletrobras involve 

knowledge of the electric utilities sector, 

of public administration, and of financial 

and capital markets, as well as moral 

integrity. The ineligibility criteria set forth 

in the laws in effect and in the Bylaws 

must also be observed.

board members elected by employees.
(GRI 4.7) 

COMPENSATION
Remuneration of board members and 

executive officers aligns the interests of 

administrators and shareholders, since 

it is based on parameters such as the 

responsibility required by the position, 

expertise, competency, and professional 

reputation, as well as the market practices 

in effect in similarly sized companies. 

Compensation of board members and 

fiscal council members is fixed and corre-

sponds to 10% of the average monthly 

compensation received by executive 

officers, less the amounts pertaining to 

direct and indirect benefits offered to 
executive officers (Law 9,2923); they do not 
receive any performance-related pay. 

Executive officers receive a fixed compen-

sation amount and a variable portion, 

which is associated with profit sharing in 

the company.
(GRI 4.5)

3. 

 Law 9,292 of July 
12, 1996 provides on the 
remuneration of Board 
members and Fiscal Council 
members of government-
owned companies and mixed 
capital corporation, as well 
as of other entities directly or 
indirectly controlled by the 
Federal Government.

Board of Executive Officers is disclosed, 

on its website the Eletrobras Guide for 

in a consolidated manner, in the annual 

Participation in Shareholders’ Meetings. 

Administration Report and in item 13.2 

Through a link in this guide, shareholders 

of the Reference Form, submitted to the 

can find detailed information about the 

Securities and Exchange Commission 

matters discussed in these meetings.

of Brazil (CVM). In addition to the 

Since 2012, one of the members of the 

Administration Report, the compensation 

Board of Directors has been a represen-

of the Board of Directors and of the Fiscal 

tative of the workers, chosen among 

Council is broken down individually in 

active employees through direct vote in 

the Management and Accountability 

an election organized by the company, 

Report, submitted to the Federal Court of 

together with the trade unions that 

Accounts (TCU).

represent these employees. Employees do 

not take part in Board meetings when 

their deliberations constitute a conflict of 
interest (Law 12,3534). Representatives 
elected held periodic meetings with 

employees in 2013, maintaining a 

communication channel by e-mail.
(GRI 4.4)

4.  Law 12,353 of December 
28, 2010 provides on the 
participation of employees 
on the Boards of Directors 
of government-owned 
companies and mixed 
capital corporation, their 
companies, subsidiaries, and 
other companies in which the 
federal government, whether 
directly or indirectly, owns the 
majority of the capital stock 
with voting rights. 

40

41

To learn more about Eletrobras’s corporate governance policies and practices, visit: Eletrobras website  
> Página principal> Sustentabilidade > Governança Corporativa > Instrumentos de Gestão e Políticas  
(> Home > Sustainability > Corporate Governance > Management Tools and Policies).
To view the qualifications of the members of the highest governance body of the companies,  
visit the www.eletrobras.com > About Us > Boards and Councils

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasCode  
of Ethics

The Eletrobras companies have a unified 

Code of Ethics that guides their internal 

relationship and interaction with the 

other segments of society. To ensure 

compliance with the concepts described 

in the Code of Ethics of the company 

and of the Public Ethics Committee, 

Eletrobras has put in place a management 

system that is coordinated by the Ethics 

Committees formally established in each 

of its companies.
(GRI 4.8) 

Among the principles that underpin 

these relationships, Eletrobras prioritizes 

the dignity of and respect for people, 

lawfulness, sustainability, profession-

alism, transparency, impartiality, and 

integrity.

All employees, service providers, 

interns, and young apprentices receive the 

Code of Ethics of the Eletrobras companies 

upon their first contact with the company. 

The company also makes accessible 

versions of the Code available to everyone: 

in Braille format for the visually impaired; 

in audiobook format; and in comic-book 

format, using accessible and educational 

language.

Responsible 
communication

As provided in the guidelines described 

in the Sustainability Policy, in the 

Integrated Communication Policy, in the 

Environmental Policy, and in the Code 

of Ethics of the Eletrobras Companies, 

among other regulations that govern the 

commitment made by the companies to 

transparency and to the improvement of 

best practices in their relationship with 

stakeholders, the Eletrobras companies 

provide several communication and 

dialogue channels to address any type of 

subject. 

The main channels are the 

Ombudsman Office, the Fale Conosco 
channel (Talk to Us), and contact by 

phone and Internet (page 162). Therefore, 

not only in communication, but also 

in the relationship with stakeholders, 

Eletrobras fosters dialogue as early as the 

planning phase of projects and establishes 
processes to provide information and 

clarification to the public about electricity, 

energy efficiency, and the environmental 

actions involving the activities of the 

Eletrobras companies.

VOLUNTARY COMMUNICATION 
PRACTICES
The Eletrobras companies adopt 
voluntary communication practices, 
such as with Itaipu Binacional which 
gives preference for recycled or 
low-impact materials in projects for 
trade fair booths (flooring made of 
recycled tires, OSB walls made with 
highly sustainable plastic lumber, 
and furniture made of recyclable 
cardboard) andfor the hiring of 
services with the Forest Stewardship 
Council (FSC) certification for the 
printing of newsletters and books.

Eletrobras on the Internet
Eletrobras is also on Facebook, YouTube, and Twitter, 
and it strongly desires to engage and interact with its 
various external stakeholders. In 2013, a total of 246 
posts were published on Facebook on subjects such 
as power generation, social responsibility, and energy 
efficiency, which are among the subjects that were liked 
and shared the most by the approximately 43,000 fans 
of the profile. On Twitter, Eletrobras’s profile ended the 
year with 221 tweets and over 16,000 followers. The 
Eletrobras channel on YouTube ended the year with a 
total of over 98,600 views.

EXTERNAL RELATIONSHIP 
CHANNELS
The relationship channels with the 

external audience are monitored of the 

respective areas. 

The Ombudsman Office:  Eletrobras seeks 

to offer mechanisms that contribute 

to the strengthening of its relationship 

with external and internal audiences. 

The Ombudsman Office is an important 

channel for this communication; it works 

in partnership with the Ombudsman 

Offices of other companies in the electric 

utilities sector, pursuing transparency 

in negotiation processes. In 2013, the 

Ombudsman Office of the Eletrobras 

holding received 2,551 reports, of which 

2,431 (96%) were resolved and 109 (4%) 

were ongoing as of December 2013.

Serviço de Informação ao Cidadão 

(Citizen Information Service - SIC):  

monitored by the Ombudsman Office, it 

handles the requests and inquiries falling 

under the Access to Public Information 

Act. In managing the requirements of Law 
12.5275, f61 inquiries were received through 
the SIC. Of a total of 160 inquiries 

addressed in 2013, 11 requesting parties 

filed appeals.

Advertising is evaluated and 

approved by the Department for Social 

Communication of the Presidency 

(SECOM), which analyzes each media 

plan and the content of all campaigns, 

based on the general interest. Marketing 

or advertising communications comply 
with the relevant laws, pursuant to the 

provisions established by SECOM and by 

the Brazilian Advertising Self-Regulation 

Council (Conar).
(GRI PR6)

5.  Law 12,527/2011 
establishes terms and 
procedures for the disclosure 
of public information and the 
procedures for information 
requests; additionally, it offers 
citizens a uniform access 
standard to facilitate finding 
and gathering information 
and to become, in the eyes of 
these citizens, a benchmark 
in public transparency.

42

43

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasConflict of interest

Eletrobras’s Bylaws provide for situations 

7. 

 Please see note 4.

involving conflicts of interest, in which 

board members must abstain from the 

constitute conflicts of interest, provided for 
in paragraph 3, of Law 12.3537, of December 
28, 2010.

discussion and from voting when such 

Executive officers must present a 

conflict is identified. These abstentions are 
registered in the minutes of the respective 

Confidential Information Statement (DCI) 
to the Public Ethics Committee, listing the 

meetings, and board members have 

assets owned by the executive officers 

guaranteed access to the minutes and 

and the CEO; disclosing situations or 

documents related to the deliberations in 

ownership interests that may constitute 

up to 30 days.

a conflict of interest; and describing the 

In order to avoid possible conflicts of 

measures taken by the executive officers 

interest and the use of confidential and 

and the CEO to mitigate such situations.

strategic information, the CEO and 

In order to receive formal inquiries 

executive officers cannot hold any 

from other employees with respect to 

executive, managing, or consulting 

situations that may involve conflicts 

positions in privately held companies, 

of interest, pursuant to Law 12,813, 

electric utilities companies, or private law 

Eletrobras has structured an inquiry 

firms that are associated in any way with 

system that integrates the actions of the 

the electric utilities sector, other than the 

people management area and the Ethics 

Committee of the company; this system 
can be accessed at: conflitodeinteresses@
eletrobras.com
(GRI 4.6)

6. 

 Please see note 3.

subsidiaries, affiliates, Special Purpose 

Entities (SPE), or concessionaires 

controlled by the states in which 

Eletrobras holds ownership interest. In 

these cases, these professionals may hold 

positions in the Boards of Directors and 

Fiscal Council, pursuant to the provisions 
of Law  9.2926 concerning compensation.

The board member elected by 

employees does not take part in discus-

sions and deliberations about subjects 

involving union relations, compensation, 
benefits, and advantages, including 

matters pertaining to complementary 

pension funds and assistance; these cases 

ANTI-CORRUPTION PRACTICES
Published in August 2013, Law 12,846 holds companies accountable and punishes 
them for incidents of corruption against national or foreign public authorities. This law 
applies to corporations and companies, regardless of the organization or corporate 
ownership model adopted. 
  According to this new law, companies involved in fraud will be subject to civil and 
administrative procedures upon evidence of the wrongful act. Penalties can be applied 
in the administrative or legal sphere, such as fines, forfeiture of assets, suspension of 
activities, and incarceration (in the case of criminal conviction). 
  Since Eletrobras shares are traded in the New York Stock Exchange (NYSE), the 
company is subject to the American laws and regulations applicable to companies 
whose shares are listed in the aforementioned stock exchange.

In this sense, in addition to Law 12,846/2013, we highlight the need to comply with 
the U.S. Foreign Corrupt Practices Act (FCPA) of 1977 and with its subsequent amend-
ments. This law prohibits companies from offering, promising, making, or authorizing 
payments or benefits of any kind or value to government agents, whether directly or 
indirectly, with the purpose of influencing or compensating such agents. The FCPA also 
requires that companies maintain their accounting books and records properly, as well 
as have an internal accounting control system that records their payment activities 
accurately. Any violations to the FCPA may lead to civil and criminal penalties.
  Eletrobras has and adopts institutional tools to report incidents of corruption: the 
Canal Denúncia (Reporting Channel), which is specific to tax-related concerns and 
the Ombudsman channel, which collects and handles concerns of any nature. These 
reports can be made by e-mail, letter, phone, or in person.

In 2013, there were 12 incidents of corruption recorded, of which only 3 were 
substantiated. They resulted in the suspension of three employees and in the termi-
nation for cause of another. 

INCIDENTS OF CORRUPTION 
(GRI SO4)

Total number of incidents of corruption recorded

Substantiated

Unsubstantiated

2013

2012

2011

12

3

9

20

5

6

9

9

0

In 2012, the remaining incidents were pending and there is no additional information.

The Eletrobras companies address the risk of unethical behavior and corruption in 
their risk matrix. With the creation of Law 12,843/2013, the Board of Executive Officers 
approved a resolution for the implementation of a program that adapts the practices in 
place at the Eletrobras companies for anti-corruption laws, which is ongoing.

(GRI SO2)

44

RELATÓRIO ANUAL E DE SUSTENTABILIDADE 2013

45

Eletrobras 
 
 
Risk management

The Eletrobras companies consider 

In addition to this committee, the Audit 

Integrated Risk Management to be an 

and Risks Committee is one of the three 

important tool for the improvement 

committees that advise Eletrobras’s Board 

of its efficiency, through strategic and 

of Directors. Based on the information 

accurate data to support the administra-

presented by the Risk and Internal Control 

tion’s decision-making process in matters 

Management Department, by the internal 

concerning the preservation and creation 

audit area, and by the independent 

of value and the provision of transparent 

auditors, this committee recommends 

information to the market and to its 

mitigative actions to the Board of 

shareholders. 

Directors and to the Board of Executive 

At Eletrobras, the risk management 

Officers. The implementation of this 

process is coordinated by the Eletrobras 

committee reinforces the commitment 

holding to ensure a systemic view of 

of the administration to the monitoring 

results and its standardization across all 

of its main risks and to the integrity of its 

companies.

internal control environment.

The activities at the companies are 

Eletrobras identifies and consolidates 

governed by a single Risk Management 

all possible threats to its strategic objec-

Policy, and they are conducted by the 

tives into a single risk matrix. This matrix 

Risk and Internal Control Management 

covers strategic, operational, financial, and 

Department and by the Risk Committees 

compliance risks, which are subdivided 

of each of them. General guidance is 

into categories, one of which is specifically 

provided by the Risk Committee of 

dedicated to risks related to environ-

the Eletrobras holding, which has the 

mental and social issues. The prioritized 

following main responsibilities:
1. Monitoring and validation of the risk 

analyses results;

risks are continuously monitored, whether 

by qualitative or quantitative modeling, 

which is also applied to acculturation 

2. Prioritization of risks with higher impact 

actions in the group. 

and vulnerability;

3. Guidance and integration of the operation 

of the other Eletrobras companies.

8.  This law establishes the 
creation of reliable audit 
and security mechanisms 
at the companies listed in 
the Stock Exchanges of the 
U.S., including rules for the 
creation of the committees 
responsible for overseeing 
activities and operations, 
in order to reduce the risks 
to the businesses, to avoid 
fraud, or to ensure the means 
to identify their occurrence, 
enabling transparency to 
corporate management.

To ensure the effectiveness of the risk 

management process, to comply with the 
requirements of the Sarbanes-Oxley Act8 
and to maintain the rating of its American 

Depositary Receipts (ADRs) in the New 

York Stock Exchange, Eletrobras also seeks 

the constant improvement of its internal 

control environment, reducing its material 

deficiencies and showing its engagement 

with best management practices. 

PREVENTIVE MEASURES
After the accident at the Fukushima 
plant in Japan, Eletrobras 
Eletronuclear’s Board of Executive 
Officers immediately established a 
Fukushima Response Committee, 
which prepared a preliminary action 
plan with studies, assessments, and 
projects to incorporate the lessons 
learned from the accident into 
the Brazilian nuclear power plant. 
This plan was submitted to CNEN 
and served as basis for preventive 
activities that are already in place at 
Eletronuclear.
The actions planned in this plan 
include the stages of reassessment 
of threats and risks associated 
with the possibility of occurrence 
of natural disasters in the area of 
the plant, in addition to making 
improvements in the structures, 
systems and equipment which 
compose it, aiming at increasing the 
project´s safety margins against the 
possibility of occurrence of extreme 
events. To improve the infrastructure 
of the plant for the management of 
emergency situations is also part of 
the stages of the planned actions, 
which have together an estimated 
development cost of R$300 million, 
to be achieved by 2018. About this 
amount, R$30 million were already 
carried out.

(GRI EN30)

PRECAUTIONARY PRINCIPLE
Eletrobras is exposed to a number of risks 

that are directly related to the performance 

of its core business activities (energy 

generation, transmission, and distribution).

By applying the precautionary principle, 

the company seeks to avoid irreversible 

damages and costly contingency, remedi-

ation, and/or compensation measures. 

This is illustrated by the actions taken by 

some of its companies, to prevent possible 

environmental and/or social accidents. 

Given the relevance of the impacts on 

assets and on the operating and financial 

results of the companies, a number of 

practical examples of the application of 

this principle can be mentioned.

Eletrobras Eletronuclear has not 

detected any evidence of deterioration; 

however, to avoid costly inspections of 

and emergency repairs to the Angra 

1 reactor, the company has decided to 

replace one of its safety components, 

thereby elevating the long-term reliability 

level of the power plant and extending 

its lifecycle. The procedure for the 

replacement of this component occurred 

during a programmed shutdown of 

the plant that lasted 61 days. The total 

investment, which includes the acqui-

sition, installation, and storage of the old 

component, was US$27 million.  

The company also invested in the 

preparation of a contingency plan for 

the event, which is ongoing, with actions 

planned until the end of 2016, aiming 

to avoid disasters similar to the one in 

Fukushima. The studies conducted were 

submitted for assessment, validation, 

and monitoring by the National Nuclear 

Energy Commission (CNEN).

Another example of how the precau-

tionary principle was applied occurred at 

Itaipu Binacional. The power plant, which 

is stabilized and whose sole irreversible 
environmental risk is the compromising 

of the physical security of its dam, 

devoted special attention to the security 

procedures concerning the dam in 2013.
(GRI 4.11)

46

47

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasPajuçara Beach, Maceió, Alagoas.

BUSINESS 
PERFOMANCE

POWER TO GENERATE, TRANSMIT, 
AND DISTRIBUTE ENERGY_50

GENERATION_51

TRANSMISSION_60

DISTRIBUTION_64

DEMAND MANAGEMENT_68

RESEARCH, DEVELOPMENT,  
AND INNOVATION_69

ELETROBRAS CEPEL_70

48

49

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasPower to generate, 
transmit, and  
distribute energy

Present across the country and serving 

consumers and clients with various 

profiles and needs, the Eletrobras 

companies have been increasingly 

involved in the supply of energy in 

Brazil. All of its 16 companies (7 energy 

generation companies, 6 distribution 

companies, 1 research center, 1 venture 

capital corporation, and the holding) 

operate in an integrated manner, with 

policies and guidelines prepared by the 

Superior Council of the Eletrobras System 

(CONSISE).
(GRI 2.8)

The market where the Eletrobras 

companies operate is increasing its 

demand for energy on a daily basis. 

Hence, the entry of new generation and 

transmission projects occurs through 

energy bids, with subsequent granting 
of concessions. Before the bidding, each 

project should undergo various phases, 

which are very well defined by the rules 

of the industry.
(GRI EU6)

50

INCREASINGLY CLEANER
By 2019, a full 96% of the energy 
provided by the projects in which 
Eletrobras is involved will come 
from clean sources.

Generation

Its positioning and the single strategic 

planning for all Eletrobras´companies 

EXPANSION
Eletrobras continues to be the largest 

strengthen integration and the pursuit to 

clean energy generation company in 

become, by 2020, the largest global clean 

the country. The company invested 

energy corporate system.

approximately R$6.5 billion in 2013. In this 

Currently, the Eletrobras companies 

period, the company had – individually or 

have been granted the concession to 

through SPE – projects under construction 

develop energy generation projects 

or ready to begin construction, which 

(whether individually or in partnerships) 

should be incorporated into the Brazilian 

that may enter operations starting in 

energy matrix by 2019.

2014, totaling approximately 25,540 MW 

The company continued to play 

of installed capacity. Of this total, approxi-

a major role in energy bids and was 

mately 13,376 MW refer to Eletrobras’s 

awarded the concessions of the Sinop 

share in these projects; approximately 

power plant (400 MW), with the 

2,895 MW relate to projects with direct 

participation of Eletrobras Chesf and 

concessions; and 10,481 MW correspond 

Eletronorte, in a bid that occurred on 

to ownership interest in projects through 

08/29/13 and of the São Manoel power 

Special Purpose Entities (SPE). 

plant (700 MW), with the participation of 

Eletrobras Furnas, on 12/13/13.

In addition to the power plants that 
have already been granted and authorized, 

Eletrobras develops studies on projects 

for hydroelectric power plants that 

amount to approximately 20,350 MW of 

51

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobrasinstalled capacity for power generation. 

Of this total, approximately 11,400 MW 

NEW PROJECTS
In partnership with another eight 

are indicative projects that are included 

companies (Eletrobras Eletronorte, 

in the expansion of the supply of the 

EDF, GDF SUEZ, Neoenergia, Camargo 

Decennial Energy Expansion Plan 2022 

Corrêa, Endesa Brasil, Copel, and Cemig), 

(PDE 2022), prepared by the Ministry of 

Eletrobras coordinates the Tapajós Study 

Mines and Energy (MME), which amount 

Group, which currently conducts technical 

to 58% of the capacity of all hydroelectric 

and economic feasibility and environ-

plants included in the Plan. Among these 
projects, we highlight the Belo Monte, 

mental studies on the hydroelectric 
potential of São Luiz do Tapajós and 

Santo Antônio, Jirau, Teles Pires, Sinop, and 

Jatobá, in the western region of the state 

São Manoel power plants and the projects 

of Pará.

under study for the hydroelectric power 

plants located on the Tapajós River basin: 

São Luiz do Tapajós and Jatobá, Jamanxim, 

Cachoeira dos Patos, and Cachoeira do Caí.

In the bids for wind farms, the 

company also played an important part: 

on 11/18/13, Eletrobras Chesf and Eletrosul 

negotiated 62.5% (550.5 MW, in 27 wind 

farms) of all energy offered. Investment 

in these wind farms will total R$2.2 billion 

and energy generation will commence in 

2016. 

An additional R$2.2 billion will be added 

to these investments, to be allocated by 

Eletrobras Furnas and private partners to 

four wind farm complexes with a total 

capacity of 570 MW, located in the states 

of Rio Grande do Norte, Ceará, and Bahia. 

In the same bid, held on December 13, 

Eletrobras Chesf defined the expansion 

of three wind farm complexes in which it 

already holds ownership interest and sold 

51.3 MW in Sento Sé, 24 MW in Pindaí, and 
52 MW in Casa Nova.

Learn more on the Tapajós Blog:
http://www.usinasdotapajos.com.br/

Another important study that is 

being conducted involves Eletrobras and 

Argentine government-owned energy 

company EBISA, located on the border 

between the northwest region of the state 

of Rio Grande do Sul and the provinces of 
Corrientes and Misiones, in Argentina. This 
study involves the hydroelectric potential 

of Garabi and Panambi. The engineering 

and environmental studies and the Social 

Communication Plan began in 2013 and 

should take approximately two years to 

be concluded.

Learn more about UnE Garabi-Panambi at the 
Eletrobras Website >Nosso Negócio > Geração > UnE 
Garabi-Panambi (>Our Business> Generation > UnE 
Garabi-Panambi)

Generation in 
Eletrobras companies

SENADOR
ARNONAFONSO
FARIAS DE MELLO
(FLORESTA)

BALBINA

CIDADE NOVA
SÃO JOSÉ
FLORES

MAUÁ 3

MAUÁ
APARECIDA
ELECTRON (TG)
DISTRITO
IRANDUBA

RIO
MADEIRA

JIRAU

SAMUEL

SANTO
ANTÔNIO

RIO BRANCO I 

RIO BRANCO II

RIO ACRE

TELES PIRES

DARDANELOS

RIO VERMELHO

COARACY NUNES

SERRA DO
NAVIO

SANTANA

CURUÁ-UNA

BELO MONTE

TUCURUÍ

ARARAS

MANGUE SECO 2 
MIASSABA 3
REI DOS VENTOS 1
REI DOS VENTOS 3

BOA ESPERANÇA

CUREMAS

LUIZ GONZAGA 
(ITAPARICA)

XINGÓ

CASA NOVA

PEDRA BRANCA
SETE GAMELEIRAS
SÃO PEDRO DO LAGO

SOBRADINHO

COMPLEXO
PAULO AFONSO
E MOXOTÓ

PEIXE  ANGICAL

MANSO

SERRA DA MESA

CORUMBÁ I 

SÃO DOMINGOS

ITUMBIARA

PORTO COLÔMBIA

MARIMBONDO

MAUÁ

ITAIPU

JOÃO

BORGES BARRA DO
RIO CHAPÉU

FOZ DO
CHAPECÓ

PASSO SÃO JOÃO

CERRO CHATO I 

SÃO JERÔNIMO I

NUTEPA

CERRO CHATO II
CERRO CHATO III
CERRO DOS
TRINDADE
CERRO CHATO IV 

CERRO CHATO V 

CERRO CHATO VI 

IBIRAPUITÃ

PRESIDENTE
MÉDICI

CANDIOTA III

COMPLEXO GERIBATU
(VERACE I-X)   

CAMAÇARI

PEDRA

FUNIL

BATALHA

SERRA 
DO FACÃO

LUIZ CARLOS 
BARRETO DE
CARVALHO (ESTREITO)

RETIRO
BAIXO

MASCARENHA 
DE MORAES 
(PEIXOTO)

FURNAS

FUNIL

BAGUARI

CAMPOS

SIMPLÍCIO

SANTA 
CRUZ

ANGRA III

ANGRA II

ANGRA I 

KEY

WIND FARMS
ELETROBRAS COMPANIES

WIND FARMS
ELETROBRAS COMPANIES WITH 
SPECIAL PURPOSE ENTITIES (SPE)

THERMAL POWER PLANT
ELETROBRAS COMPANIES

THERMAL POWER PLANT
SPECIAL PURPOSE ENTITIES (SPE)

HYDROELECTRIC PLANTS
ELETROBRAS COMPANIES

HYDROELECTRIC PLANTS
SPECIAL PURPOSE ENTITIES (SPE)

HYDROELECTRIC PLANTS
SHARED OWNERSHIP

NUCLEAR

WIND FARMS
ELETROBRAS COMPANIES – 
UNDER CONSTRUCTION

WIND FARMS
SPECIAL PURPOSE ENTITIES (SPE) – 
UNDER CONSTRUCTION

THERMAL POWER PLANT
ELETROBRAS COMPANIES – 
UNDER CONSTRUCTION

HYDROELECTRIC PLANTS
ELETROBRAS COMPANIES – 
UNDER CONSTRUCTION

HYDROELECTRIC PLANTS
SPECIAL PURPOSE ENTITIES (SPE) – 
UNDER CONSTRUCTION

NUCLEAR
UNDER CONSTRUCTION

52

53

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobrasthrough authorizations, bidding processes, 

and auctions. Of this total, approximately 

9,457 MW correspond to hydroelectric 

power plants, 1,930 MW are associated 

with wind farms, and 1,405 MW represent 

nuclear sources. Projects are expected to 

be operational by 2019, when the share  

of clean sources in Eletrobras’s matrix 

should reach 91%.
(GRI 2.8, GRI EU6)

EXPANSION
For the next five years, Eletrobras 
foresees an investment of R$31.9 
billion in generation, from its own 
resources and from partnerships, 
and an additional R$3.5 billion in the 
maintenance of its current assets.

Considering the installed capacity 

of the power plants in the Eletrobras 

Systems interconnected with the 

Eletrobras is the company mainly 

National Interconnected System (SIN), 

responsible for the fact that the Brazilian 

including the power plants that already 

energy matrix is considered to be the 

hold concession/authorization or that 

second cleanest and most renewable in 

are pending grants, whether directly or 

the world. In 2013, of the total installed 

in partnerships, and comparing it with 

capacity based on this type of energy 

the evolution of the planned installed 

source in Brazil, approximately 43% 

capacity, provided in the Decennial 

belongs to Eletrobras.
(GRI EU1)

Energy Expansion Plan 2022 –(PDE 2022) 

and prepared by the Ministry of Mines 

and Energy (MME), we have the following 

scenario: 
(GRI EU10)

EVOLUTION OF THE INSTALLED CAPACITY IN THE SIN
CAPACITY OF THE ELETROBRAS SYSTEM X TOTAL PLANNED CAPACITY (PDE 2022)

 SOURCE

Brazil - SIN

2013

Eletrobras 
System

Share Brazil - SIN

2018

Eletrobras 
System

Share Brazil - SIN

2022

Eletrobras 
System

(MW)

(MW)

(%)

(MW)

(MW)

(%)

(MW)

(MW)

Hydroelectric

94,026

36,201

Oil

Coal

Natural gas

Nuclear

Wind 

Other

TOTAL

4,938

3,205

11,218

2,007

3,898

10,160

2,017

816

1,019

1.990

150

0

39

41

25

9

100

4

0

112,895

45,351

4,534

3,205

13,065

3,412

13,063

11,106

1,123

670

1,609

3,395

2,076

1

129,452

42,193

33

161,280

54,225

40

25

21

12

100

16

0

34

125,918

45,655

4,534

3,205

14,065

3,412

17,463

14,456

1,123

670

1,609

3,395

2,076

1

183,053

54,531

Share

(%)

36

25

21

11

100

12

0

30

INSTALLED CAPACITY 
 (in MW), broken down by primary source of energy and by regulatory system

(GRI EU1) 

Installed capacity in:

Increase in 2013 
over 2012

Source

2013

2012

2011

Hydroelectric

36,280

35,668

35,001

Thermal (oil, coal, 
and natural gas)

Nuclear

Wind and Solar

4,567

1,990

150

4,567

1,990

103

4,535

1,990

94

Total

42,987

42,328

41,620

MW

612

0

0

47

659

%

1.7%

0%

0%

45.6%

1.5%

INSTALLED CAPACITY
The capacity of the Eletrobras system 

Of the total installed capacity of the 

Eletrobras companies, 46% is provided 

reached almost 43,000 MW of installed 

by projects that are wholly owned by 

capacity in 2013, which represents 34% 

the Eletrobras companies, 32% comes 

of the 126,384 MW installed in Brazil, an 

from concessions renewed pursuant to 

increase of 1.55% over 2012, which then 

Law 12,783/2013, 3% derives from projects 

had 42,328 MW.
(GRI 2.8)

developed in partnership with third-

parties through SPE and 19% relates to 

projects with shared ownership, such 

In 2013, the Eletrobras companies, 

as Itaipu Binacional, in which Eletrobras 

whether through direct engagement or 

owns half (7,000 MW) of the installed 

through SPE, added 659 MW of installed 

capacity.

capacity to its energy matrix. Some of the 

The growth in installed capacity repre-

power plants developed in partnership, 

sented an increase from 89.2% in 2012 to 

such as the Santo Antonio hydroelectric 

89.4% in 2013 in the share of clean sources 

plant, have seven turbines in operation, 

in Eletrobras’s matrix. The company 

totaling 1,128 MW. We also highlight the 

also has the concession/authorization 

beginning of operations at the first 75 MW 

to develop new projects amounting 

generating unit at the Jirau hydroelectric 

to approximately 13,376 MW, obtained 

plant and at the Simplício and Batalha 
power plants, which are wholly owned by 

Eletrobras Furnas.
(GRI EU1)

54

55

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasOPERATION AND 
MAINTENANCE 
In 2013, the Eletrobras companies were 

responsible for the generation of 186,092 

GWh, a decrease of 10.3% from 2012. 

Among the sources used for energy 

generation, there has been an increase in 

the use of natural gas and the beginning 

of the operation of wind farms.
(GRI 2.8, GRI EU2)

NET ENERGY PRODUCTION 
(GWh), broken down by primary source of energy 

(GRI EU2)

PRIMARY ENERGY SOURCE

2013 % of the total

2012 % of the total

2011 % of the total

Hydroelectric

Oil

Coal

Natural gas

Nuclear

Wind 

Total

157,958

84.9%

180,773

87.2%

175,304

87.8%

5,524

2,836

3,468

15,829

477

186,092

3.0%

1.5%

1.9%

8.5%

0.3%

7,159

2,677

473

16,007

333

3.5%

1.3%

0.2%

7.7%

0.2%

8,135

1,620

192

14,351

0

4.1%

0.8%

0.1%

7.2%

0.0%

100%

207,422

100%

199,602

100%

VARIATION IN THE SHARE OF THE PRIMARY SOURCE OF ENERGY 
IN THE NET ANNUAL ENERGY PRODUCTION
GRI EU2

633%

43%

Natural gas

Wind 

6%

Coal

Oil

Hydroelectric

Nuclear

-23%

-13%

-1%

Low rainfall in late 2012 and early 

2013 decreased the possibility of gener-

ating hydroelectric energy, significantly 

increasing generation of energy through 

primary thermal sources (natural gas, 

coal, and nuclear), which are required to 

maintain safe levels of energy.

Although the net hydroelectric energy 

production had been affected by low 

rainfall from late 2012 to late 2013, the 
availability factor9 of wholly owned gas- 
and coal-fired power plants increased in 

2013.

9.  The availability factor 
is the average time a power 
plant remains available to 
generate energy.

AVAILABILITY FACTOR OF WHOLLY  
OWNED POWER PLANTS, JOINTLY OWNED 
POWER PLANTS, AND ITAIPU BINACIONAL
in % 

(GRI EU30)

PRIMARY SOURCE OF ENERGY 

Hydroelectric

Oil

Coal

Natural gas

Uranium

Wind*

2013

91.95

86.89

46.18

81.22

84.09

99.03

2012

92.3

99.8

43.7

66.1

94.4

N/Ap

* Concerning wind power generation, only SPE power plants operated in 2012.
N/Ap = Not appicable.

AVAILABILITY FACTOR IN  
SPECIAL PURPOSE ENTITIES (SPE)
in % 

(GRI EU30)

PRIMARY SOURCE OF ENERGY 

Hydroelectric

Oil*

Wind

2013

93.7

99.6

95.5

2012

92.7

N/Ap 

97.7

* In 2012, there were no SPE operations for this primary source (oil).
N/Ap = Not appicable

AVERAGE AVAILABILITY FACTOR   
OF THE POWER PLANT
broken down by source of energy and by regulatory system 

(GRI EU30)

PRIMARY SOURCE OF ENERGY 

Hydroelectric

Oil

Coal

Natural gas

Uranium

Wind

2013

92,1%

87.0%

46.2%

81.2%

84.1%

97.0%

2012

92.3%

99.8%

43.7%

66.1%

94.4%

97.7%

2011

91.9%

82.4%

38.0%

73.1%

96.3%

 N/Ap

Amounts obtained based on the weighted average of the availability factors of wholly 
owned and SPE power plants, considering the installed capacity.
N/Ap: Not applicable, considering that there was no wind power generation in 2011. 

56

57

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasEFFICIENCY IN GENERATION
In 2013, the average efficiency of the 

power plant complex of the Eletrobras 

companies was 35.3% (compared with 

32.5% registered for the previous year). 

This represents an increase of 8.5% in the 

period. This increase demonstrates that 

the power plants generated energy more 

efficiently and with fewer shutdowns for 

emergency or planned maintenance. 
(EU11)

AVERAGE EFFICIENCY IN THE GENERATION OF THERMOELECTRIC POWER PLANTS
BROKEN DOWN BY SOURCE OF ENERGY AND BY REGULATORY SYSTEM

(GRI EU11)

37.5% 38.0%

40.3%

35.3%

31.1% 32.5%

33.4%

30.9% 31.0% 31.9%

35.0% 35.0% 35.5%

26.0%

20.9%

Average annual efficiency 
in the generation of the 
power plant complex

Oil

Coal

Natural Gas

Uranium

2011

2012

2013

VARIATION IN THE AVERAGE EFFICIENCY IN THE GENERATION  
OF THERMOELECTRIC POWER PLANTS
BROKEN DOWN BY SOURCE OF ENERGY AND BY REGULATORY SYSTEM 2012/2013
(GRI EU11)

Variation in the average annual efficiency in the generation of the power plant complex, 
 broken down by source of energy (%)

Oil

Coal

Natural Gas

Uranium

8.5%

6.1%

28.5%

2.9%

1.4%

BELO MONTE WILL ADD AN AVERAGE 4,500 MEGAWATTS OF CLEAN 
ENERGY TO THE BRAZILIAN ENERGY MATRIX
The project, located on the Xingu River in the state of Pará, will have an installed 
capacity of 11,233 megawatts, and it is expected that its first unit will enter into 
operation in 2015. The implementation of the Belo Monte Hydroelectric Power 
Plant will add an average 4,500 megawatts of energy to the Brazilian power grid, 
which is enough to supply energy for 40% of households across the country. 
The project is the backbone of the national policy for the expansion of energy 
generation and it is essential for the economic growth of Brazil. The project was 
conceived based on a sustainable development vision, without falling into the 
false dilemma between progress and 
conservation. After all, it is possible to 
combine both objectives, which are 
equally important for society at large.
  Belo Monte is a more economical 
alternative for energy generation 
when compared with other sources 
of energy, offering limited environ-
mental impacts. The same amount of 
energy, obtained from other sources 
such as wind, solar, and thermo-
electric plants, would cost twice as 
much annually.  
  The project for the hydroelectric 
development of Belo Monte was 
reviewed in depth to restrict any 
impacts on the environment and on the population of the area. The pondage was 
reduced by 60% in relation to the initial project; that is, there will be no reservoir 
and it will be a run-of-the-river power plant. For comparison purposes, while the 
national average of flooded area is 0.49 km² per MW installed, at the Belo Monte 
power plant this ratio is only 0.04 km² per MW installed. Of the 516 km² of its 
pondage, approximately 228 km² (44%) correspond to the original riverbed.
The project will not flood indigenous territories, which will remain untouched by 
the dam, construction sites, access roads, and other engineering structures 
required for the construction of the Belo Monte Power Plant. The development of 
other power plants upstream of Belo Monte was discontinued, since they would 
affect Indigenous territories; this decision was formally made by the National 
Council for Energy Policy10. No Indigenous communities will be resettled by the 
project, which reaffirms the commitment of the project to reducing impacts on the 
surrounding area. 
  Moreover, the Environmental Impact Assessment of Belo Monte foresees the 
implementation of Conservation Units in two areas located on the right bank of 
the Xingu River, which enables the formation of a continuous block of forest. With 
an approximate area of 1.6 million hectares, located close to Indigenous territories, 
the protected area is almost three times the size of the Federal District. 
  The Belo Monte Hydroelectric Power Plant will be provided with fish ladders, along 
with Itaipu and the power plants to be built in the Madeira, Santo Antônio, and 
Jirau rivers. Pondage will not interfere with the spawning season, thus preserving 
the balance of the aquatic ecosystem in the Xingu River. State-of-the-art fishway 
systems will be used, pursuant to agreements with environmental agencies.

foto: Regina Santos/Norte Energia

10.   RESOLUTION 6, ISSUED 
BY THE CNPE ON JULY 3, 
2008, establishes that the 
hydroelectric potential to 
be explored is located on 
the Xingu River, between the 
urban area of the munici-
pality of Altamira and the 
mouth of the river. Such deci-
sion shall be operationalized 
in National Energy Planning 
Studies, coordinated and 
approved by the MME.p

58

59

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasTRANSMISSION
LINES

Transmission

EXPANSION
Whether individually or through SPE, 

Eletrobras has projects that are either 

contracted, under construction, or ready 

to begin construction, which will add 

another 19,200 km to the National 

Interconnected System (SIN) by 2019.

In 2013, a total of 3,552 km of trans-
mission lines (TL) entered into operation 

with the participation of Eletrobras. Of this 

total, 1,595 km refer to the proportionate 

share of Eletrobras companies in SPE and 

303 km, to its own performance, totaling 

1,898 kilometers of new lines built by 

Eletrobras, itself or through partnerships. 

We highlight the entry into operation 

of the SPE - Electrical Interconnection of 

Madeira – with 2,375 km long, which will 

drain the energy produced in the plants 

of the Madeira River in direct current. 

Furthermore, we had the beginning of the 

operation of the Lechuga substation, which 

is responsible for connecting Manaus to 

the SIN through the Tucuruí Transmission 

Line.

Considering Eletrobras’s performance 

in the auctions, the amount of work in 

transmission lines should increase signifi-

cantly. In 2013, the Eletrobras companies 

were awarded six lots in transmission 

auctions, totaling 1,979 km of TL and 2,446 

MWA in substations.

Between 2014 and 2018, investments, 

whether independently or in partner-

ships, are expected to reach R$16.9 billion, 

of which R$12.9 billion will be geared 

toward expansion and R$4 billion toward 

maintenance.

XINGU

PA

TO

DF

GO

MG

ESTREITO

ELETROBRAS AND CHINESE  
PARTNERS WILL CONNECT BELO 
MONTE TO THE SOUTHEAST
The IE Belo Monte consortium, 
composed of Eletrobras Furnas and 
Eletronorte (both holding 24.5% 
interest) and State Grid Brazil 
Holding S.A. (51%), won the auction 
of the project that will drain the 
energy produced by the Belo Monte 
Hydroelectric Power Plant, in Pará, to the 
Southeast Region. 

 The group presented an 

annual remuneration proposal of 
R$434,647,038, which is 38% below 
the cap established by the government 
(approximately R$600 million).
  The project, which will establish a 
transmission lineis with 2,100 km in 
length, foresees the implementation 
of 28 transformers, 25,000 km of 
cables, and 4,500 towers, and the 
capacity to transmit 4,000 MW of 
energy by connecting the Xingu-PA and 
Estreito-MG substations, crossing the 
states of Pará (where the Belo Monte 
power plant is being constructed), 
Tocantins, Goiás, and Minas Gerais.
This is one of the most important efforts 
in the electric sector and will require an 
investment of approximately R$5 billion. 
State Grid is a Chinese state-owned 
company, which has been in Brazil since 
2010, when it acquired seven national 
energy transmission companies.

Transmission in 
Eletrobras companies

STA. ELENA

BOA VISTA

EQUADOR

MACAPÁ

ORIXIMINÁ

BALBINA

22

S.MARIA

22

BELÉM

 V. CONDE

22

SILVES

JORGE TEIXEIRA

RURÓPOLIS

ALTAMIRA

SÃO LUÍS

22

ACARAÚ

22

22
22

LECHUGA

MANAUS

CRUZEIRO
DO SUL

FEIJÓ

RIO BRANCO

PORTO VELHO
22

22

22

ABUNÃ

SAMUEL

ARIQUEMES

DARDANELOS

TUCURUÍ
22

MARABÁ

22

MIRANDA

22

PERITORÓ
P. DUTRA
22

IMPERATRIZ

ITACAIÚNAS

P.  FRANCO

22

22

CARAJÁS

B.ESPERANÇA

BALSAS

E. MARTINS

C. NETO

22
SOBRAL

44

PIRIPIRI

TERESINA

BANABUIÚ

TAUÁ

44

PICOS

MILAGRES

FORTALEZA

MOSSORÓ

AÇU

JOÃO CÂMARA

COREMAS
22

22
C.GRANDE

NATAL

22

22

J. PESSOA

COLINAS

R. GONÇALVES

S. J. PIAUÍ

44

JI-PARANÁ   

P.BUENO

JUÍNA

VILHENA

BRASNORTE

SINOP

SORRISO

22

JUBA

NOBRES

22
JAURU
22

N. MUTUM

MANSO

CUIABÁ

22

22

RONDONÓPOLIS

MIRACEMA

SOBRADINHO

22

IRECÊ

22

66

5

22

22

22

BARREIRAS

GURUPI

S.MESA

B. J. LAPA

R.DAS ÉGUAS

PINDAÍ

M. DO CHAPÉU

SAPEAÇU

IBICOARA

IGAPORÃ

33

22

BARRO ALTO   

BRASÍLIA

22
GOIANIA

22

FUNIL

BRUMADO

22

22

M. CLAROS

IRAPÉ

EUNÁPOLIS

ITAPEBI

PIRAPORA

T.   FREITAS

RIBEIRÃOZINHO

RIO VERDE
NORTE

22

22

JATAÍ

RIO VERDE

33

22

33

22

RECIFE

55

ANGELIM
33

MACEIÓ

XINGÓ

ARACAJU

22

22

33

SALVADOR

CHAPADÃO

22

C. GRANDE

1

ARARAQUARA

4

3

44

22

22

33

44

DOURADOS

ASSIS

2

GUAÍRA

UMUARAMA

22
LONDRINA

CASCAVEL / CASCAVEL OESTE

33

ITAIPU

S.OSÓRIO/S.CAXIAS

S. SANTIAGO

22

22

22

IVAIPORÃ
F.   AREIA

22

22

22

ITÁ

C. NOVOS

22
33

FIGUEIRA

22

SÃO PAULO 

22

22

22

CURITIBA

BLUMENAU

STO. ÂNGELO

MAÇAMBARÁ / S. BORJA

22

22

22

LAJES

22

FLORIANÓPOLIS

SIDERÓPOLIS

URUGUAIANA
50 MW

S.CRUZ

LIVRAMENTO
70 MW

CAMAQUÃ

MÉDICI

PELOTAS

PORTO ALEGRE

MELO
500 MW

QUINTA

STA. VITÓRIA DO PALMAR

MESQUITA

BELO HORIZONTE

LINHARES
MASCARENHAS

VITÓRIA

22

J. FORA

CAMPOS

33

22

RIO DE JANEIRO

22

44

C. PAULISTA

LEGEND

EXISTING

FUTURE

TRANSMISSION LINES
ELETROBRAS COMPANIES

TRANSMISSION LINES
ELETROBRAS COMPANIES 
WITH PARTNERSHIP

TRANSMISSION LINES
OTHER COMPANIES

PARANÁ RIVER COMPLEX

PARANAPANEMA RIVER COMPLEX

GRANDE RIVER COMPLEX

PARANAÍBA RIVER COMPLEX

PAULO AFONSO COMPLEX

NUMBER OF CIRCUITS

1

2

3

4

5

#

60

61

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
OPERATION AND 
MAINTENANCE 
The Eletrobras companies are responsible 

LOSSES IN ENERGY 
TRANSMISSION
The Brazilian regulatory framework does 

for 57,290 km of transmission lines, which 

not define a specific methodology for 

operate between 230 and 750 kV. Of this 

the calculation of losses in transmission. 

total, 53,706 km are owned by four trans-

Therefore, in 2010, Eletrobras defined a 

mission companies – Eletrobras Chesf, 

unified methodology to monitor losses. 

Eletronorte, Eletrosul, and Furnas – and 

This methodology is based on electric 

3,584 km were obtained through auctions, 

calculations and uses power-flow 

whether in partnerships with other 

companies or through SPE.
(GRI 2.8, GRI EU4)

simulations.
(GRI EU6)

Calculation of transmission losses of an 

In 2013, the Eletrobras companies 

energy company considers the difference 

presented 99.8% of availability in their 

between the sum of generation, imports, 

transmission lines, compared with 99.5% 

exports, and consumption in the points 

in the previous period. This indicator 

of delivery to distributors and local 

represents the percentage of hours within 

consumers.

the year in which the lines remained 

Technical losses in transmission are 

available to the transmission system.

being reduced year after year. From 2012 

to 2013, Eletrobras was able to reduce 

losses in its transmission system by 8.2%. 
(GRI EU12)

TECHNICAL LOSS ON 
TRANSMISSION (%)
GRI EU12

2.23%

2.19%

2.01%

2011

2012

2013

Distribution

EXPANSION
The Eletrobras distribution companies, 

operating in two states in the Northeast 

and four in the North, currently serve over 
3.8 million customers11. These companies 
have invested approximately R$900 

million in the industry in the states of 

Amazonas, Acre, Alagoas, Piauí, and 

Rondônia and in the city of Boa Vista-RR. 

In 2013, seven new substations were built 

and 21,937 km were installed, totaling 

248,375 km of networks.
(GRI 2.8, EU4, GRI EU6)

LENGTH OF LINES/
DISTRIBUTION NETWORK 

(GRI EU4)

Eletrobras Amazonas Energia

Eletrobras Distribuição Acre

Eletrobras Distribuição Alagoas

Eletrobras Distribuição Piauí

Eletrobras Distribuição Rondônia

Eletrobras Distribuição Roraima

Total

Km

44,381

17,733

40,761

86,273

55,760

3,467

248,375

11.  For Eletrobras, a 
customer is each customer 
account registered with the 
company, and consumers 
are all those who consume 
energy in each customer 
account. In a household, for 
example, there is only one 
customer, but there may be 
various consumers.

NEW CUSTOMERS
The company registered approxi-
mately 150,000 new customers, 
bringing the total to over 3.8 million. 
The largest increase relates to 
the number of new customers of 
Eletrobras Amazonas Energia, which 
grew by 6.6%.

For the 2014-2018 period, the company 

expects to invest R$8.5 billion: R$5 billion 

in expansion, R$1.7 billion in maintenance, 

and R$1.8 billion in infrastructure.

OPERATION AND 
MAINTENANCE
The quality of the service provided to 

new and existing customers is gauged 

by two indices: Equivalent Power Outage 

Duration per Customer Account (DEC) and 

Equivalent Power Outage Frequency per 

Customer Account (FEC). The DEC refers to 

the number of hours that a power outage 

lasted for a given customer account. The 

average duration of power outages ranged 

from 38 to 40 hours between 2012 and 2013.

62

63

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasDistribution in  
Eletrobras companies

RORAIMA
NUMBER OF CONSUMERS  97.203
  CONCESSION AREA (KM) 5.687
791

MARKET (GWh)

AVERAGE DURATION  
OF POWER OUTAGES 
in hours

(GRI EU29) 12

NUMBER OF CONSUMERS 
  CONCESSION AREA (KM)
MARKET (GWh)

AMAZONAS
827.235 
1.577.820 
5.898 

NUMBER OF CONSUMERS 
  CONCESSION AREA (KM)
MARKET (GWh)

PIAUÍ
1.102.032 
251.577 
2.991 

NUMBER OF CONSUMERS 
  CONCESSION AREA (KM)
MARKET (GWh)

ACRE
231.144
164.123
841

NUMBER OF CONSUMERS 
  CONCESSION AREA (KM)
MARKET (GWh)

RONDÔNIA
564.892
237.591 
2.864 

NUMBER OF CONSUMERS 
  CONCESSION AREA (KM)
MARKET (GWh)

ALAGOAS
981.454
27.768
3.401

39

38

40

2011

2012

2013

FREQUENCY  
OF POWER OUTAGES
(GRI EU28) 13

12.  The DEC is calculated 
based on the weighted 
average of the Eletrobras 
companies (duration of 
power outage, in hours, over 
number of consumers).

13.  The FEC is calculated 
based on the weighed 
average of the Eletrobras 
companies (number of 
outages, over number of 
consumers).

In turn, the FEC, which determines the 

frequency of power outages in one year, 

dropped from 31.4 to 27.8 outages, particu-

larly due to the performance achieved 

31.5

31.4

27.8

by the following distribution companies: 

2011

2012

2013

Eletrobras Amazonas Energia, Distribuição 

Alagoas, and Distribuição Roraima, which 

exceeded the goals established for this 

year. There was a drop of 11.5% in this rate 

between 2012 and 2013 in the Eletrobras 

Among the various actions taken by the 

companies.

company to improve quality indices (DEC 

and FEC), we highlight:
•  The improvement of preventive mainte-

nance services.

•  The expansion in the medium voltage / low 

voltage  transformation capacity .

•  The construction of new substations, which 

reduced problems related to overload, 

such as in the state of Amazonas, where 

two new substations were delivered, and in 

the case of the Parnaíba II, Polo Industrial, 

and Caraúbas (Piauí) substations, which 

reinforce the distribution of energy to 

coastal municipalities of the state and to 

the industrial district of Teresina.

64

65

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
 
 
 
 
 
 
 
 
 
 
In 2013, we also hired consulting services 

from a bank to analyze the business model 

adopted for distribution by Eletrobras and 

to propose alternatives, due to the drop in 

revenues in the current scenario. This study 

should be concluded and presented to the 

Board of Directors in 2014. 

The budget forecast for the distribution 

sector totals R$1.8 billion, exclusively 

from the company’s own resources, and 

another R$280 million for the mainte-

nance of assets. These new investments 

demonstrate the commitment made by 

Eletrobras to increasing reliability and 

availability of the services provided to 

consumers.
(GRI EU6)

Eletrobras’s total number of residential, 

industrial, institutional, and commercial 

customer accounts registered 3,803,960 

connections. Since 2011, the number of 

customer accounts connected to the 

networks of the Eletrobras companies has 

been increasing.

NUMBER OF RESIDENTIAL, INDUSTRIAL, INSTITUTIONAL,  
AND COMMERCIAL CUSTOMER ACCOUNTS
(GRI EU3)

.

0
6
9
3
0
8
3

.

.

8
3
2
8
3
2
3

.

.

2
6
0
3
0
1
3

.

.

8
2
4
5
6
9
2

.

.

9
0
6
3
5
6
3

.

.

6
3
7
9
8
4
3

.

5
1
9
4
5
2

.

0
2
0
6
6
2

.

2
5
0
4
7
2

.

2
6
3
5
4

.

4
8
1
8
4

.

2
8
7
5
3

.

6
1
8
2
1

.

3
0
9
2
1

.

4
4
4
2
1

.

5
1
2
1
1
2

.

0
4
4
3
2
2

.

9
4
4
3
4
2

.

Residential

Commercial

Institutional  
(public authorities 
and utilities)

Industrial

Other account types 
(rural, internal  
consumption, etc.)

Total customer accounts,  
by account type

2011

2012

2013

Since 2008, the company has been 

Consequently, losses in distribution 

developing and implementing an in-depth 

are defined as the difference between the 

method to monitor the reduction of losses 

energy injected into the grid of the distri-

in distribution. This monitoring allowed 

bution company and the total energy 

for an increased number of inspections, 

sold and delivered; they are composed of 

the regularization of illegal connections, 

the execution of planned improvements, 

technical losses and non-technical losses. 
(GRI EU12)

and a reduction in the percentage in 

distribution losses.  
(GRI EU6)

Since the implementation of these 

programs, which include actions to fight 

losses in energy, the global distribution 

loss rate has decreased by 17.5% since 

2009. 

OVERALL LOSS ON DISTRIBUTION (%) 
TECHNICAL AND NON-TECHNICAL LOSS 
(GRI EU12)

36.0%

35.2%

34.3%

31.0%

30.7%

2009

2010

2011

2012

2013

For 2014, a reduction in losses is 

expected through energy gains due to 

the completion of projects initiated in the 

second half of 2013. This advance will be 

possible due to the continuation of the 

inspection and regularization services 

already hired and to the beginning of 

operations in important projects of the 

electric system, especially in the states 

of Amazonas and Piauí. Moreover, a set 

of actions will be implemented for the 

reduction of energy losses with the devel-
opment of Projeto Energia +.

66

67

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
Demand 
management

The Brazilian regulatory framework estab-

lishes the characteristics of projects that 

involve the construction of transmission 

systems in the expansion planning phase. 

The best alternative that offers the lowest 

overall cost (costs with investments and 

losses) is chosen through technical and 

economic feasibility studies. 

Upon assurance of availability and 

reliability of the system, the concession 

of the project is done through a bidding 

process, and the transmission company 

that owns the concession is responsible 

for implementing the project, pursuant to 

the studies conducted. 
(GRI EU6)

TOTAL AND PERCENTAGE OF THE POPULATION 
NOT SERVED IN AREAS WITH REGULATED 
DISTRIBUTION AND SERVICE 14

(GRI EU26)

Total population that should be served

Urban population not served in the company’s concession areas  
(in number of units)

Rural population not served in the company’s concession areas  
(in number of units)

Percentage of the population not served based on the ratio 
between total population and population not served 

2013

 3,959,893 

 72,012 

 5,105 

1.95%

14.  Regulated distribu-
tion areas: regulated 
distribution areas contain 
networks that are owned/
explored by licensed 
operators that supply 
energy to customers and 
over which operators hold 
concession or monopoly.

DEFAULT
The default rate decreased throughout the 

year, dropping from 17.3% in January to 

14.6% in December, due to the systematic 

prevention of commercial losses under-

taken by all Eletrobras distribution 

companies. Improvement in this indicator 

is also in line with the behavior of 

Brazilian consumers, who sought to settle 

their outstanding debts over this period.

Research,  
development,  
and innovation

Innovative thinking and the pursuit of 

Since 2009, Eletrobras has followed the 

new solutions are constantly present 

guidelines established by the corporate 

in the operations of the Eletrobras 

Research, Development, and Innovation 

companies. In 2013 alone, over R$504.8 

Policy (P&D+I) and addressing the topic as 

million was invested in research, 

a short-, medium-, and long-term corporate 

development, and innovation, which 

strategy. All this is in line and integrated 

represented an increase of 136% over 2012. 

with the strategic plan and the business 

Pursuant to Law 9,991/2000, the 

Eletrobras companies are required to invest 

plans to obtain results that can support 
growth and competitiveness and that 

in research and development and publish 

can serve as key elements to align the 

annual calls for proposals and projects 

sustainable growth of the business with 

to implement its scientific research and 

social and environmental responsibility.

technological development programs. 

INVESTMENTS IN RESEARCH  
AND DEVELOPMENT
in R$ millions 

(GRI EU8)

TYPES OF PROJECT

Transmission and distribution technologies

Renewable energy technologies

Advanced generation and technologies

Innovative services related to sustainability

Energy efficiency

Distributed energy

Total

2013

369.2

2012

126.0

2011

105.7

45.5

43.0

23.9

21.6

1.8

11.1

35.1

20.7

19.3

2.0

11.4

26.9

19.0

15.0

2.1

504.8

214.2

180.0

In 2012, data does not include Eletrobras Distribuição Acre, Distribuição Piauí,  
and Eletronuclear.

68

69

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
Eletrobras Cepel

Eletrobras Cepel (Center for Electric Energy 

The Center also has departments that 

Research) was created in 1974 through 

are dedicated to the research and appli-

an initiative by Eletrobras holding 

cation of renewable energy technologies 

and the companies Eletrobras Chesf, 

(wind, photovoltaic solar generation, 

Eletronorte, Eletrosul, and Furnas. Since 

and solar-thermal generation), energy 

then, Eletrobras Cepel has contributed to 

efficiency, and distributed generation 

fostering the sustainable development 

(fuel cells and hydrogen power). In 

of the Eletrobras companies and to the 

addition, the Center conducts studies on 

development and maintenance of a state-

hybrid systems for energy generation 

of-the-art scientific infrastructure and 

from renewable sources and the use of 

to advanced research in equipment and 

energy potential from municipal solid 

electric systems.

waste, biogas, metallurgy, and materials, 

Today, Cepel is engaged in the devel-

such as the assessment of the structural 

opment of a laboratory for experimental 

integrity of thermoelectric power plants 

research related to the smart grids 

and corrosion; superconductivity of 

concept and participates in a project 

ceramics with new formulas to obtain 

for the use of this concept in the city of 

block varistors; the characterization and 

Parintins (AM) and in the creation of a 

development of materials for fuel cells; 

benchmark model to be applied in the 

and nanotechnology, in unique facilities 

Eletrobras distribution companies.

in the Southern Hemisphere.

All research projects and the 

development of new technologies are 

conducted in close cooperation with 

universities and other research centers 

and companies in Brazil and abroad. 

Eletrobras Cepel also provides techno-

logical support to important programs 

and projects developed by the Federal 

Government, such as Luz Para Todos 

(National Program for Universal Access 

to and Use of Electricity); the Alternative 

Energy Source Incentive Program 

(PROINFA), the National Program for the 

Conservation of Electricity (PROCEL); and 

the National Program for Efficient Public 

Lighting (ReLuz); it also takes part in the 

preparation of the National Energy Plan 

and of the Decennial Energy Expansion 

Plans.

foto: Fernando Dart/Eletrobras Cepel

SOLUTIONS IN THE SERVICE OF SUSTAINABILITY 
The Eletrobras companies are involved in cutting-edge studies and in the devel-
opment of solutions for energy efficiency. Some of these are the following:

DISTRIBUTED ENERGY
Eletrobras Distribuição Alagoas has been developing a project involving the 
modeling of errors in electronic reactive power meters and the assessment of 
losses due to effects of harmonic distortions and unbalances.

+ INNOVATIVE SERVICES RELATED TO SUSTAINABILITY
This partnership between the Federal University of Rio Grande (FURG) and the 
Foundation for the Support of the University of Rio Grande (FAURG) studies the 
operation of the unit for biofixation of carbon dioxide by microalgae, installed at 
the Presidente Médici Thermoelectric Power Plant at Eletrobras CGTEE.

ADVANCED TECHNOLOGIES
At Eletrobras Cepel, a robot helps in the 
inspection of power transmission cables.

+ ENERGY EFFICIENCY
A partnership between Eletrobras holding and the 
Federal University of Mato Grosso do Sul (UFMS/
FAPEC) assisted in the development of computer 
applications to increase the efficiency of the 
sanitation systems of public buildings and in the 
training of sanitation industry professionals for 
the control of water supply systems.

foto: Milton Maurente/ 
Eletrobras Cepel

RENEWABLE ENERGY
This strategic project is an initiative of Eletrobras Chesf; it is called “Central 
Fotovoltaica da Plataforma Solar de Petrolina” (Photovoltaic Center of the Solar 
Platform of Petrolina), and its main objective is the development of method-
ologies for the integration of photovoltaic power plants into the Brazilian electric 
system: installation, commissioning, performance assessment, and technical and 
economic analysis.

TRANSMISSION AND DISTRIBUTION TECHNOLOGIES
Development of technologies for Ultra-High-Voltage (UHV) transmission lines, in 
partnership with Eletrobras Cepel, Eletronorte, and Furnas. One of its objectives 
is the construction and development of the first ultra-high voltage laboratory in 
Latin America, enabling research on ultra-high voltage (over 1,000 kV in alter-
nating current and 800 kV in direct current).

70

71

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasCentral Public Market, Porto Alegre, Rio Grande do Sul.

ECONOMIC 
AND 
FINANCIAL 
PERFORMANCE

ON THE PATH TO NEW 
ACHIEVEMENTS_74

RESULTS_75

VALUE-ADDED STATEMENT_78

ECONOMIC SUBSIDIES_79

INDIRECT ECONOMIC IMPACTS_81

72

73

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasOn the path to  
new achievements

The results posted by Eletrobras in 2013 

reflected the new energy generation and 

transmission tariffs for the assets that 

had their concessions renewed, pursuant 

to Law 12,783/13, and were influenced by 

variables such as the impairment that 

totaled R$2,462 million, expenditures 

of R$1,726 million in the Voluntary 

Resignation Incentive Program (PID), 

and a provision for contingencies in the 

amount of R$1,399 million.

The Eletrobras companies effec-

tively took part in the public hearings 

and discussions about the regulation 

pertaining to the concession contracts 

for energy generation and transmission 

that were extended and their respective 

compensations. As a result, there was 

a reduction in operating revenue in the 

three business segments in which the 

company operates: generation, trans-

mission, and distribution.

THE IMPACT OF LAW 12.783
In the generation segment, revenue from 

the renewed assets now comes from 

the tariffs charged for the operation and 

maintenance (O&M) of power plants, as 

established by the Brazilian Electricity 

Regulatory Agency (ANEEL), a result of 

the shift from price to tariff, as defined 

by the regulatory agency. The tariff will 

be calculated based on operation and 

maintenance costs, with an additional 

rate of 10%. In other words, revenue from 

the energy sold by the renewed projects 

no longer belongs to the Eletrobras 

companies. 

Regarding the transmission segment, 

a similar reduction occurred in the tariffs 

received by the Eletrobras companies, 

where ANEEL will put into practice a 

tariff readjustment analogous to the one 

adopted for the generation segment.

Revenue from generation dropped by 

8.7%, from R$18,883 million in 2012 to 

R$17,240 million in 2013. This variation 

was influenced by a reduction of 10.6% 

in revenue from the sale of energy, 
dropping from R$18,381 million in 2012 to 

R$16,435 million in 2013 as a result of Law 

12,783/2013. 

The short-term energy, especially 

concerning the operations in the Electric-

Power Commercialization Chamber 

(CCEE), related to Eletrobras Chesf, 

Eletronorte, and Furnas, had a positive 

influence on these results, growing from 

R$1,640 million in 2012 to R$2,396 million 

in 2013. Regarding the volume of energy 

sold, the Eletrobras companies presented 

a slight decrease in 2013, when 258 TWh 

were sold, in comparison with the 261 

TWh sold in 2012. 

Revenues from transmission decreased 

by 38.8%, from R$7,358 million in 2012 to 

R$4,505 million in 2013, influenced by the 

restatement account of the transmission 

Results

return rates, which went from R$2,852 

Learn more about the main variables 

million in 2012 to R$552 million in 2013, as 
a result of Law 12,783/2013. Revenue from 

that affected the economic and financial 
performance of Eletrobras in 2013 and the 

O&M went from R$2,545 million in 2012 

main results recorded:

to R$2,156 million in 2013. Revenue from 

construction has an equivalent value and 

is recorded as construction cost.
(GRI 2.8)

•  Impairment in the amount of R$2,462 million.

•  Provision for contingencies in the amount of R$1,399 million.

•  Reversal of provisions for onerous contracts in the amount of 

Since these assets had not been fully 

R$1,925 million. 

depreciated or amortized when the 

concession was renewed, the Eletrobras 

companies were entitled to compen-

sation. On 12/31/2013, the company had 

a credit balance of R$5,496,178,000, of 

which R$3,476,494,000  was recorded as 

current assets and R$2,019,684,000 as 

non-current assets.

•  Provision for the loss of financial assets in the amount of 

R$792 million.

•  Personnel, materials, and services (PMS): growth of 20.5% 

in 2013 over 2012, especially in relation to the personnel 

account, which increased by 30.1% due to the PID (the 

company expects to achieve savings of R$1.1 billion per 

year, with return on investment in two years). The materials 

account dropped by 2.2% and the services account grew by 

For the generation segment, comple-

1.9%.

mentary information related to the 

investments which are not depreciated 

or amortized, improvements, and 

•  Increased spending with energy purchased for resale, which 

totaled R$5,515 million in 2013 (an increase of 13.4% 

compared with 2012).

modernizations, which require additional 

•  Increased spending with fuel for power generation, which 

compensation, is being submitted to 

the regulatory agency. In the case of 

transmission, Eletrobras is responsible 

for informing ANEEL about the value of 

investments in assets acquired before the 
year 2000 (Existing Basic Network - RBSE), 

not depreciated or amortized, required 

for the calculation of complementary 

compensation.

represented net expenditures that totaled R$1,492 million in 

2013 (an increase of 115.1% over 2012).

•  Itaipu transfer: R$68 million, 86.5% below 2012.

•  Net income on exchange variation: R$539 million, an increase 

of 17.0% over 2012. 

•  Write-off of tax credit in the amount of R$1,367 million in 

2013. 
(GRI 2.8)

74

75

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 83.6%  

In 2013, Eletrobras registered 
the record amount of R$11.2 
billion in its investment program. 
It corresponds to 83.6% of the 
budget forecast for the year.

CONSOLIDATED EBITDA 
In R$ millions

EBITDA

Earnings for the period

 + Provision for income tax and 
social security contribution

 + Financial result

 + Amortization and depreciation

= EBITDA

2013 ADJUSTED EBITDA

= EBITDA

 + Atypical events 

 = ADJUSTED EBITDA

2013

-6,291

1,367

-266

1,501

-3,690

2012

-6,926

%

-9%

-491

-378%

-1,684

1,689

-7,412

-84%

-11%

-50%

In R$ millions

-3,690

       3,767 

77

NET PROFIT 
In 2013, Eletrobras posted a net 

loss of R$6.287 billion. This result 

reflects the new generation and 

transmission tariffs of the assets 

whose concessions were renewed, 

pursuant to Law 12,783/13. 

ANALYSIS OF CONSOLIDATED RESULTS
In R$ millions

Net operating income (a) 

 Personnel, materials, and services  

 Energy purchased for resale 

 Usage of the grid 

 Construction 

Fuel for power generation

Remuneration and reimbursement 

Depreciation and amortization 

Ownership interest 

Operating provisions 

Voluntary Resignation Incentive Program

Other results 

Income from interest and financial investments

Monetary restatement 

Exchange variation 

Debt burden 

Debt burden from shareholders’ resources 

Other financial results 

Effects of Law 12,783

Income tax and social security contribution 

Net profit for the period 

Participation of non-controlling shareholders 

Consolidated net profit 

2013

23,836

-9,245

-5,515

-1,561

-3,548

-1,492

-406

-1,501

568

178

-3,258

-257

-2,422

-5,191

1,703

455

539

2012

28,014

-7,671

-4,863

-1,587

-3,306

-694

-668

-1,689

7,537

612

-4,971

0

-2,193

985

2,738

721

461

-2,031

-1,684

-190

-209

-4,925

-502

-49

2,669

0

-10,085

-1,367

-6,291

-5

491

-6,926

-47

-6,287

-6,879

Operating revenues from the power 

generation and transmission segments for 

G & T OPERATIONAL REVENUES 
In R$ millions

2012 and 2013.

CONSOLIDATED

A) GENERATION

Supply  

Delivery

CCEE

Revenue from operation and maintenance - 
renewed lines

Revenue from power plant construction

Adjustment of rate of return - generation

Transfer Itaipu

B) TRANSMISSION

Rates of return – transmission 

Revenue from operation and maintenance 

Revenue from construction

Gross revenue from G&T

2013

2012

8,066.67

13,080.82

3,774.40

3,659.98

2,395.73

1,640.24

2,198.24

736.85

-

-

-

-

67.96

502.07

552

2,156

1,797

2,852

2,545

1,960

21,745

26,240

76

77

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
  
 
 
 
 
Value-Added 
Statement 15

CENTRAIS ELÉTRICAS BRASILEIRAS S.A. - ELETROBRAS
VALUE-ADDED STATEMENT 
FOR THE PERIODS ENDING ON DECEMBER 31, 2013 AND 2012
(in R$ thousands)

(GRI EC1)

1 - REVENUE (EXPENSES)

Sale of goods, products, and services

2 - INPUT ACQUIRED FROM THIRD PARTIES
Materials, services, and others
Industry-specific taxes
Energy purchased for resale
Fuel for the generation of energy
Operating provisions

15.   DVA = Value-Added 
Statement Accounting report 
that provides a summarized 
account of the amounts that 
correspond to the wealth 
created by the company 
in a given period and its 
respective distribution to 
stakeholders.

H OLD I NG

CON SOL I DAT ED

2013

2012

2013

2012
Resubmitted

     2,970,726 
     2,970,726 

     2,868,389 
     2,868,389 

    28,186,399 
    28,186,399 

    33,648,066 
    33,648,066 

       (488,074)
                   - 
(2,875,951)
                   - 
    (5,011,829)
    (8,375,854)

       (761,923)
                   - 
    (2,406,812)
                   - 
       (764,387)
    (3,933,122)

   (10,455,551)
       (870,490)
    (5,515,206)
    (1,492,368)
    (3,258,205)
   (21,591,820)

   (20,010,401)
    (1,723,889)
(4,863,288)
       (693,751)
    (4,971,221)
   (32,262,550)

3 - GROSS ADDED VALUE

    (5,405,128)

    (1,064,733)

     6,594,579 

     1,385,516 

4 - WITHHOLDINGS
Depreciation, amortization, and depletion

           (6,547)

           (6,279)

    (1,500,540)

    (1,688,961)

5 - NET ADDED VALUE PRODUCED BY THE ENTITY

    (5,411,675)

    (1,071,012)

     5,094,039 

       (303,445)

6 - ADDED VALUE RECEIVED IN TRANSFER
Ownership interest
Financial revenues

       (787,881)
     3,799,447 
     3,011,566 

    (7,531,378)
     4,829,062 
    (2,702,316)

        177,768 
     3,712,311 
     3,890,079 

        612,202 
     4,658,821 
     5,271,023 

7 - TOTAL ADDED VALUE FOR DISTRIBUTION 

    (2,400,109)

    (3,773,328)

     8,984,118 

     4,967,578 

DISTRIBUTION OF ADDED VALUE 
PERSONNEL
. Personnel, charges, and fees
. Retirement and pension plan

TAXES
. Taxes, fees, and contributions

THIRD PARTIES
. Financial charges and rent
. Donations and contributions

SHAREHOLDERS
. Dividends and interest on net equity
. Participation of non-controlling shareholders
. Retained earnings or losses for the year

        444,239 
          38,188 
        482,427 

        326,533 
          28,292 
        354,825 

     6,404,531 
        245,623 
     6,650,154 

     4,825,974 
        294,669 
     5,120,643 

     1,443,609 
     1,443,609 

        792,862 
        792,862 

     4,846,943 
     4,846,943 

     3,419,239 
     3,419,239 

     1,681,679 
        278,839 
     1,960,518 

     1,667,947 
        289,954 
     1,957,901 

     3,446,365 
        332,031 
     3,778,396 

     2,974,346 
        379,002 
     3,353,348 

        433,962 
                   - 
    (6,720,625)
    (6,286,663)
    (2,400,109)

        433,962 
                   - 
    (7,312,878)
    (6,878,916)
    (3,773,328)

        433,962 
           (4,712)
    (6,720,625)
    (6,291,375)
     8,984,118 

        433,962 
         (46,736)
    (7,312,878)
    (6,925,652)
     4,967,578 

Economic subsidies

GOVERNMENT 
SUBSIDIES
Government subsidies are not recognized 

ENERGY DEVELOPMENT 
ACCOUNT (CDE)
In 2013, the Eletrobras companies 

until it is reasonably certain that the 

received a total of R$838.5 million. 

company will comply with the conditions 

The total released for the distribution 

established and that the subsidies will 

companies was R$177.4 million, of 

be received. These subsidies are recorded 

which R$14.7 million went to Eletrobras 

systematically in the results for the 

Distribuição Acre, R$11 million to 

periods in which the company recognizes, 

Eletrobras Distribuição Alagoas, R$74.2 

as expenses, the corresponding costs that 

to Amazonas Energia, R$75.8 million to 

these subsidies should offset. Government 

Eletrobras Distribuição Piauí, and R$1.7 

subsidies to be received as compensation 

million to Eletrobras Distribuição Roraima. 

for incurred expenses, with the purpose 

Concerning energy generation and trans-

of offering immediate financial support 

mission companies, R$661.1 million was 

to the company with no corresponding 

earmarked for CGTEE.

future costs, are recorded in the results 

that correspond to the period in which 

they were received and appropriated as 

profits reserve; therefore, not intended for 

FUEL CONSUMPTION 
ACCOUNT (CCC)
In 2013, the Eletrobras companies 

distribution of dividends.

received a total benefit of R$4.006 

billion, of which R$2.972 billion went to 

Eletrobras Amazonas Energia, R$0.130 

billion to Eletrobras Distribuição Acre, 

R$0.436 billion to Eletrobras Distribuição 

Rondônia, R$0.09 billion to Eletrobras 

Distribuição Roraima, and R$0.378 billion 

to Eletrobras Eletronorte.

78

79

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
 
 
 
TAX INCENTIVES 
Provisional Measure 2,199-14, of August 24, 

ANTI-COMPETITIVE BEHAVIOR
As a quasi-public corporation, Eletrobras 

2001, amended by Law 11,196 of November 

seeks maximum compliance with 

21, 2005, allows companies located in the 

corporate governance, pursuant to the 

regions where the Northeast Development 

strict legality and transparency of its acts. 

Superintendence (Superintendência do 

No legal actions for unfair competition, 

Desenvolvimento do Nordeste) (SUDENE) 

anti-competitive behavior, anti-trust, or 

and the Amazon Development Agency 

monopoly practices have been filed to the 

(SUDAM) operate and that have projects 

company in 2013. There was one pending 

in the infrastructure industry to reduce 

lawsuit from 2011, however, it resulted in 

the amount of the corporate income tax 

the exclusion of the company from the 

payable to be used in investments in 

installation, expansion, modernization, or 

lawsuit.
(GRI SO7)

diversification projects.

The tax incentive for the reduction of 

income tax and non-refundable additional 

taxes determined are recorded in the 

results for the year, as a reduction in 

income tax. The portion of profit arising 

from these tax incentives must be 

recorded in the profit reserve account 
called Tax Incentive Reserve16. In this fiscal 
period, there was a reduction of R$99,938 

thousand in income tax for Eletrobras 

Eletronorte.

16.  Pursuant to Article 
195-A of Law 6,404/1976, 
it may only be used to 
increase the capital stock or 
to absorb losses.

17.  For the purposes of this 
report, “significant fines” 
are those equal to or greater 
than 1% of the ROL of the 
company in question.

COMPLIANCE 
In 2013, the Eletrobras companies were 
assessed a significant fine17 in the amount 
of R$43.5 million. Eletrobras Furnas 

recorded this fine, which is part of the Tax 

Debt Refinancing Program launched by 

the Federal Government through Law 

12,865/2013.
(GRI SO8)

Indirect  
economic 
impacts

The activities developed by the Eletrobras 

companies cause indirect economic 

impacts for the sustainable development 

of the regions where they operate. 

These are additional consequences of 

the financial activity and of the flow of 

resources between Eletrobras and its 

stakeholders.

Eletrobras has been seeking to 

implement initiatives for the economic 

development of areas with high incidence 

of poverty and for the improvement of 

social and environmental conditions, and 

for the increase of household income 

through projects pertaining to the 

reduction of energy consumption.

The company also contributes to 

regional development, whether directly, 

through the implementation of projects 

and services, or indirectly, through the 

significant increase in tax collection, due 

to the execution of these actions based 

on the Service Tax (ISS) paid to these 

municipalities. These actions increase the 

municipal tax incidence, and, depending 

on the total value of the projects, these 

actions can be enhanced, leveraging the 

local economy and social development, 

since the collection of such taxes can be 

returned in the form of education, health, 

and sanitation, among others.
(GRI 1.2, GRI EC8, GRI EC9)

JOB GENERATION
The social and environmental activities 
conducted by Eletrobras Eletronuclear 
comply with the ISO 26000 standard, 
which deals with social responsibility, and 
with the ISO 17025 standard, which deals 
with suppliers for the nuclear industry.
It is estimated that the Angra power 
plants are responsible for the generation 
of three to four indirect jobs for each 
direct job created. Hence, the presence 
of Central Nuclear in the area boosts 
commercial and service activities, which 
were once incipient.
  The construction of the Angra 3 
Nuclear Power Plant is creating new 
jobs in the Costa Verde area, on the 
coast of the state of Rio de Janeiro. 
The construction company in charge 
of the construction work already has a 
workforce of 2,139 employees to work in 
the construction of the plant, according 
to the survey conducted in December 
2013.
  Eletrobras Furnas quantifies the 
number of jobs created in connection 
with its generation and transmission 
projects. The creation of jobs associated 
with the General Transmission Venture 
Plan (PGET) achieved, in 2013, a total of 
3,392 direct jobs and 2,984 indirect jobs. 
The corporate projects by Furnas (100% 
ownership interest) created 2,862 jobs. 
The SPE created 29,669 jobs in the same 
period.

80

81

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasCOLLECTION OF TAXES REVERSED INTO SERVICES
Aware of the direct and indirect changes caused in the areas surrounding 
the Tucuruí Hydroelectric Plant, Eletrobras Eletronorte, through the Regional 
Insertion Program (PIRJUS), has been implementing actions that contribute to the 
improvement of the quality of life of the population, to the provision of municipal 
public services, to the municipal infrastructure, and to education, health, and 
family farming. These municipalities received, between 2011 and 2013, an 
amount equivalent to R$400,000, which refers only to the Service Tax (ISS), 
charged on the construction of eight schools in the region.

Itaipu Binacional pays royalties for the use of the hydroelectric potential of 

the Paraná River. Calculations are based on energy generation, pursuant to 
Attachment “C” of the Itaipu Treaty. These amounts are transferred to the National 
Brazilian Treasury and to the Ministry of Finance of Paraguay. The National Treasury 
distributes these royalties to municipalities, states, and the Federal Government, 
based on the calculation by Aneel.

Pursuant to the laws in effect, the share of each party is considered, and the 
portion for Brazil was distributed as follows:

•  US$25.9 million to the Federal Government, to be divided among the Ministry of the 

Environment, the Ministry of Mines and Energy, and the National Fund for Scientific 

and Technological Development;

•  The two states directly affected by the construction of the power plant, Paraná and 

Mato Grosso do Sul, received US$100.6 million, of which US$98.3 million went to the 

government of the state of Paraná;

•  US$99 million was received by the municipalities that were directly affected by the 

reservoir. Santa Helena received the largest benefit, with US$24.9 million;

•  US$33.4 million was paid to the states and municipalities affected by the reservoirs 

upstream from the Itaipu Power Plant and those that contribute to the increase in the 

energy it produces.

After the needs or priorities of the region are identified, the Eletrobras companies 
direct their social investments to social, environmental, educational, and 
cultural actions that enable local development. These actions are developed to 
foster positive impacts on the quality of life of people, social inclusion, and the 
conservation of the environment; they are conducted through partnerships with 
suppliers, partners, government agencies, and NGOs.

(GRI EC8, GRI EC9)

AMONG THE MAIN 
INITIATIVES, WE HIGHLIGHT 
THE FOLLOWING:

Community Centers of Production 

economic conditions of the farmers 

(CCP):   while operating the Luz para 

benefited, which, in turn, stimulates 

Todos Program, Eletrobras noticed that 

the development of the rural energy 

the investments made in the power 

market. Therefore, electricity becomes 

lines that serve the inland regions of the 

an important vector for development, 

country could be more efficient if they 

becoming a production input capable 

offered additional conditions so that 

of generating income and growth in 

rural residents could add value to their 
production through processing activities 

that run on electricity. Therefore, the 

Community Centers of Production (CCPs) 

were created; consisting of small collective 

agro-industries where producers, whether 

in associations or cooperatives, share the 

electric equipment that processes the 

production of their properties, gener-

ating income and work. Implemented in 

partnerships that may include rural devel-

opment agencies, energy distribution 

companies, local governments, and other 

entities, the CCPs enable the production of 

processed goods that comply with health 

regulations, which allows their trading 

without restrictions and in accordance 

with the quality standards required by 

the market.

Eletrobras supports the implemen-

tation of the CCPs as a social responsibility 

action, fostering the productive use 

of energy and the commencement of 

a virtuous cycle of growth for small 

Brazilian rural areas.

Sobradinho Reservoir Program: actions 

aimed at agricultural and livestock 

producers and fishermen living in the 

surroundings of the Sobradinho Dam 

(BA), with fields for technological learning 

and training in the areas of cultivation; 

handling of the caatinga; cattle, sheep, and 

goat breeding activities; milk production; 

fishing; and meliponine culture (stingless 

bees), among others. 

Trilha Jovem Project: maintained by Polo 
Iguassu, with the support of Itaipu, the 

Fundação Parque Tecnológico Itaipu (FPTI), 

Cataratas do Iguaçu S.A., and another 

18 institutions. The project trains young 

adults in tourism and service, lodging, and 

food and beverage. 

Center for Integral Assistance for 
Adolescents - Centro de Atenção Integral 
ao Adolescente (CAIA): in partnership 
with Itaipu, it develops activities for 

producers. These initiatives enable 

underprivileged youths from the Porto 

effective improvement in the social and 

Meira district. Currently, 500 youths take 

part in activities involving education 
and professional training, in addition to 

receiving social and educational support.

82

Eletrobras

83

ANNUAL AND SUSTAINABILITY REPORT 2013 
Community Entrepreneurship Centers -  

Centros de Empreendedorismo 
Comunitário:   support for communities 
for the development of employment 

Fostering Citizenship Project -  
Projeto Semeando a Cidadania: conducted 
in partnership with the City Government 

of Candiota-RS, the project aims to provide 

DONATIONS

Municipal Fund for the Rights of 

Children and Adolescents in Belo 

Horizonte (FMDCA/BH): the donation of 

R$100,000.00 to the Associação Mineira 

and income generation projects. In 2013, 

training to 200 youths and adults in 

de Reabilitação (AMR). 

a Patchwork Center was developed in 

the urban areas of the municipality of 

partnership with Dudalina, in Santa 

Candiota-RS. It offers 11 technical courses, 

Vitória do Palmar (RS), where the 

such as industrial mechanics, welding, 

women of the local community received 

and general electricity, among others, 

equipment and raw materials to start 

which aim to prepare these individuals 

production. 

Community Gardens Program -  
Programa Hortas Comunitárias: 
developed in the states of Paraná, Santa 

for the job market, enabling income 

generation, social inclusion, and improved 

quality of life, in addition to local and 

regional development.

Catarina, and Mato Grosso do Sul, it 
aims to offer income alternatives to the 

Project Entrepreneurship for Banana 
Producers and Entrepreneurship for 

communities located in the vicinity of 

Pineapple Producers: in partnership 

the transmission lines and to enable the 

with SEBRAE, the Cooperative of Rural 

appropriate use and conservation of rights 

Producers of Taquara, Abunã, Pau 

of way, avoiding illegal occupations. 

Darco, and Penha (COOPERTAP) and the 

Training program in social technologies 

for the production of healthy food and 

alternative energies: project conducted in 

partnership with the National Association 

of People Affected by Dams (ANAB), with 

the purpose of building the capacity 

of 300 individuals affected by dams in 

Agro-sustainable Cooperative of União 

Bandeirantes (UNICOOP) benefitted from 

the installation of step-down substations 

and of a 45-kVA three-phase transformer, 

which allowed for the installation of a 

refrigerated chamber to preserve their 

banana production. 

four areas of Brazil. The project will be 

Telecenter: implementation of one 

executed for two years.

telecenter in União Bandeirantes (in 

Work and Income Creation Project – 

Training of Electricians: in 2013, this 

project trained more than 20 electricians 

in a community in the state Acre. Those 

who completed the course expect to find 

opportunities in the job market and to 

consequently increase their income. 

partnership with SEBRAE). This project 

has not been concluded and is expected 

to continue in 2014, depending on 

one Internet access point. A total of 

R$161,000 was generated in income and 

80 members and families were served 

directly. 

Endogenous regional development of 

the Alto Camaquã River basin: initiated 

in November 2011, the project fosters 

regional development in Alto Camaquã 
(RS) through the acknowledgement and 

appreciation of local businesses. It serves 

men and women involved in family 

farming and benefits 20,000 people, 

directly and indirectly.

Fundação de Saúde Itaiguapy: in 2013, 

Itaipu continued to transfer the financial 

resources it has been donating to 

Fundação de Saúde Itaiguapy (in Foz do 

Iguaçu-PR) since 2002 and entered into 

a new Term Sheet, which will ensure 

the granting of the resources for the 

2014-2017 period. The foundation benefits 

a population of approximately 450,000, in 

addition to Brazilians living in Paraguay, 
who seek services in Foz do Iguaçu.

Municipality of Hulha Negra-RS: the 

donation of R$187,000.00 for the purchase 

of an ambulance for the municipality.

Eletronuclear Agreements: 20 transfers, 

referring to 17 agreements. All actions 

developed by Eletrobras Eletronuclear 

with local communities refer to the 

Almirante Álvaro Alberto Nuclear Center, 

which is composed of two power plants 

that are operating and one that is under 

construction. 

Agreement for the construction of the 

Ponta Grossa and Vila Oratória Health 

Centers and renovation of the Trindade 

Health Center. Term Sheet executed 

between Eletrobras Eletronuclear and the 

municipality of Paraty-RJ.
(GRI SO1, GRI EC8, GRI EC9) 

Learn more about these actions  
on the Eletrobras website.
.

84

85

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasCapibaribe River, Recife, Pernambuco.

SOCIAL  
PERFORMANCE

FOSTERING DIALOGUE  
AND BEST PRACTICES_88

EMPLOYEES_89

PROFESSIONAL  
DEVELOPMENT_100

CUSTOMERS_106

SUPPLIERS_111

COMMUNITY_115

MEASURES TO PREVENT  
AND REDUCE DAMAGE_120

RESETTLEMENT_124

PROJECTS  
AND PROGRAMS_125

GOVERNMENT AND  
PUBLIC POLICIES_127

HUMAN RIGHTS_134

86

87

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras18.  This number refers to 
professionals who work at 
the Eletrobras companies, 
Article 37 of the Federal 
Constitution, rehired and 
requested by the company.

19.  Contractor workforce 
(MOC)

20. Does not include service 
providers in construction 
works at the projects.

PROFILE OF THE WORKFORCE
At the end of 2013, the Eletrobras 
companies had a team of 23,969 
employees18 in their permanent staff 
(55%), 7,654 contractors under 
indefinite-term employment 
contract19 (17%), and 12,212 service 
providers engaged in non-core 
activities 20 (28%),  totaling 43,835 
workers in line with the mission and 
the corporate drivers.

(GRI LA1, GRI 2.8)

Fostering dialogue  
and best practices

Employees

The Eletrobras companies promote 

continuous actions that are based on 

business strategy, on management, and 

relationships, in line with the People 

Management Policy. This policy dissemi-

nates guidelines that focus on solutions 

that create appropriate conditions for the 

development, appreciation, and retention 

of talents. 

Today, the Performance Management 

DIVERSITY
Respect for diversity and equal oppor-

System (SGD), the Career and 

tunity are stimulated at Eletrobras. The 

Remuneration Plan, the Corporate 

companies are engaged in initiatives 

University of the Eletrobras Companies 

such as voluntary subscription to the 

(UNISE), the Unified Organizational 

Pro-Gender and Race Equality Program 

Climate Survey, the Occupational Health 

and to the Women’s Empowerment 

and Safety Policy, and the standardization 

Principles and in support to campaigns 

One of the greatest challenges that 

results and the success that the company 

of people management and of the People 

for the eradication of any type of discrimi-

the companies have been facing is the 

maintains with our customers, suppliers, 

Management Information System 

nation in society.

need to reinvent themselves and to 

partners, and other stakeholders. 

are some of the solutions that ensure 

In 2013, a drop of 64.3% was registered 

grow and develop in a sustainable way, 

Expertise, quality of life, and productivity 

integration and unified management of 

in the total number of discrimination 

the companies.
(GRI 3.9)

for its business, the society, and the 

are greatly stimulated in our relationship 

environment. Consequently, today the 

with employees.

term “sustainability” has become much 

All Eletrobras´ plans and practices are 

broader implying longevity, changes 

developed based on three pillars: social, 

in corporate culture, resiliency and the 

environmental, and economic. Therefore, 

ability to excel, and the capability to 

the company seeks to develop business 

transform itself in order to survive and 

models built on the constant and close 

evolve together with all stakeholders.

relationship with stakeholders, fostering 

The relationships that the Eletrobras 

dialogue with society, meeting all legal 

companies maintain with people are 
at the core of all issues pertaining to 

requirements, controlling production 
phases, and reducing the use of inputs 

sustainable development. Eletrobras’s 

and technologies that damage the 

main asset is its workforce, which is 

environment. 

largely responsible for generating the 

88

incidents compared with the previous 

year. Of the ten incidents registered, one 

resulted in the suspension of the employee 

considered responsible and the other 

nine involved other measures, pursuant 

to the internal regulations of the Ethics 

Committee. 
(GRI HR4)

Considering the employees in the 

permanent staff, 81% are male and 19%, 

female. In relation to workdays, 96.3% are 

full-time employees, 3.6% work six-hour 

shifts, and 0.1% work four-hour shifts in 

the Eletrobras companies.

89

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasPERMANENT EMPLOYEES, BY COMPANY,  
GENDER, AND EMPLOYMENT TYPE 

(GRI LA1)

Eletrobras 
Companies

Full time

8h

Female

4,429

Male

18,658

Total

Female

23,087

120

6h

Male

740

Female

8

Part time

4h

Male

14

Total –  
6 and 4 
hours

Total  
permanent 
employees

882

23,969

The Eletrobras companies have 3,458 

(14.4%) employees on the permanent 

staff in the South region, 6,833 (28.5%) 

in the Southeast region, 4,863 (20.3%) 

in the North region, 6,988 (29.2%) in 

the Northeast region, 1,825 (7.6%) in the 

Midwest, and 2 (0.01%) abroad.
(GRI 2.8)

At Eletrobras, 
employees are 
hired through 
civil service 
exams and 
the company 
cannot have 
any type of 
bias during 
the selection 
process 
regarding 
gender, race, 
age group, 
place of birth, 
or place of 
residence of 
candidates.

NUMBER OF EMPLOYEES BY REGION AND GENDER
(GRI LA1)

5,661

5,442

4,089

2,823

1,327

1,393

1,391

PERMANENT EMPLOYEES AND CONTRACTORS (MOC),  
BY COMPANY AND GENDER 
(GRI LA1)

a
i

g
r
e
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s
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a
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Female

326

76

119

909

55

1,818

248

487 3,500

218

s
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146

912

232

945

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-
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T

r
e
d
n
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g
y
b
%

Permanent 
employees

Male

Total

2,144

324 606 4,409

273 1,058 1,177

758

261 3,076 2,542 1,343

4 3,522 1,044 1,428 23,969 100%

Female

85

MOC

Male

1,655

Total

1,740

4

1

5

0

0

0

0

0

0

N/R

N/R

N/R

N/R

N/R

N/R

67

22

810

194

237

162

458

991 1,629

877

216

399

0

0

0

0

0

0

0

0

447

892

0 1,339

0

0

0

0

862

19%

0 3,714

81%

0 7,654 100%

In 2013, the percentage by gender for “MOC” category did not include data from the following companies: Eletrobras Distribuição Acre,  
Alagoas and Distribuição Piauí.  N/Av = Not available.

150

73

582

472

236

2

544

359

278 4,559

19%

774

608

188 2,494 2,070 1,107

2 2,978

685 1,150 19,410

81%

432

635

North

Northeast

Mid-West

Southeast

South

0

2

Abroad

Female

Male

90

91

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PID AND RETIREMENT
To adjust the size of its staff, in July 2013 

the Eletrobras companies launched their 

Voluntary Resignation Incentive Program 

(PID) with the participation of 4,448 

employees from a total of 9,903 eligible 

individuals. In this period, there were 

4,221 resignations, and the remaining 

resignations should happen in 2014. 

The PID is one of the actions imple-

mented by Eletrobras in the Business 

and Management Master Plan (PDNG 

2013-2017). At Eletrobras Eletronuclear, this 

process will be launched in 2014 and is 

expected to be concluded in 2015. Due to 

the PID, the number of employees eligible 

for retirement has decreased.

In 2013, the percentage of employees 

in managerial positions eligible for 

retirement within the next ten years 

was 23.9%. At the same time, 17.9% of 

employees in positions requiring higher 

education and 18.1% of employees in 

positions that do not require higher 

education were eligible for retirement 
within the next ten years.

These percentages are higher for 

employees eligible for retirement in the 

next five years. In managerial positions, 

37.1% are eligible for retirement within the 

next five years. For positions requiring 

higher education, 26.2% are eligible, and 

30.2% of those employees holding 

positions that do not require higher 

education are eligible for retirement 
within the next five years.21.
(GRI EU15)

21.   In 2013, data does 
not include Eletrobras 
Distribuição Piauí. In 2013, 
we considered the total 
number of employees per 
company, in each employee 
category (managerial posi-
tion requiring or not requiring 
higher education).

PERCENTAGE OF EMPLOYEES ELIGIBLE  
FOR RETIREMENT WITHIN THE NEXT  
10 AND 5 YEARS, BY REGION 
(GRI EU15)

  Within the next 10 years Within the next 5 years

8.2

10.7

20.8

26.0

28.0

18.5

15.3

40.7

39.2

30.7

26.1

29.6

North

Northeast

Midwest

Southeast

South

Total

92

Due to the PID, there was a significant 

increase in the number of terminations 

this year. As a consequence of this benefit, 

granted in 2013 and expected to end in 

2015, the employee turnover rate spiked 

from 3.4% in 2012 to 18% in 2013. However, 

hiring rates remained approximately at 

the same levels. The increased employee 

turnover rate was more concentrated in 

the 41-50, 51-60, and over 60 age brackets.
(GRI LA2)

TOTAL NUMBER AND RATES OF NEW HIRES AND EMPLOYEE TURNOVER 
BY REGION 

(GRI LA2)

North

Northeast

Midwest

Southeast

South

Total

Number of 
employees

Employees who  
left the company

New hires

Turnover rate

Hiring rate

2013

2012

2013

2013

3,437

6,652

N/Av

3,773

1,438

2012

5,165

7,575

2,337

8,034

3,741

330

1,950

N/Av

397

74

15,300

26,852

2,751

76

80

76

511

171

914

8

223

N/Av

47

93

371

2012

189

61

6

235

118

420

2013

9.6%

29.3%

N/Av

10.5%

5.1%

18.0%

2012

2013

1.5%

1.1%

3.0%

6.0%

5.0%

3.0%

0.2%

3.4%

N/Av

1.2%

6.5%

2.4%

2012

4%

0.8%

0.3%

3%

3%

2.0%

For 2013, data does not include information on Eletrobras CGTEE, Eletropar, Eletronorte, Eletrosul, Furnas, and Itaipu Binacional.  
For 2012, data does not include information on Eletrobras Distribuição Acre and Distribuição Alagoas.
N/Av = Not available.

TOTAL NUMBER AND RATES OF NEW HIRES AND EMPLOYEE TURNOVER 
BY AGE GROUP, IN 2013 

(GRI LA2)

Employees who  
left the company

New hires

Turnover rate

Hiring rate

2013

2012

2011

2013

2012

2011

2013

2012

2011

2013

2012

2011

5.0% 32.9% 16.8% 33.5%

7.5%

2.6%

0.8%

0.4%

0.7%

2.4%

8.0% 17.0%

3.4%

0.9%

0.6%

1.5%

2.3%

7.1%

2.0%

0.5%

1.1%

4.7%

18-25 years old

26-30 years old

31-40 years old

41-50 years old

17

59

62

97

51-60 years old

1,567

> 60 years old

949

30

94

84

37

471

198

37

107

92

34

592

244

104

104

110

28

18

7

80

170

211

58

56

34

247

411

404

132

43

19

5.4%

4.3%

1.5%

2.7%

33.5%

89.4%

6.3%

4.4%

1.4%

0.6%

4.9%

4.4%

1.6%

0.5%

6.3%

8.5% 13.8%

Total

2,751

914

1,106

371

609

1,256

18.0%

3.4%

4.1%

In 2013, data does not include the following companies: Eletrobras CGTEE, Eletropar, Eletronorte, Eletrosul, and Furnas.
In 2012, data does not include the following companies: Eletrobras Distribuição Acre and Distribuição Alagoas.
In 2011, data does not include the following companies: Eletrobras Distribuição Rondônia and holding.

93

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
 
OPPORTUNITIES
At Eletrobras, employees are hired 

The company gears at least 5% of job 

openings to people with disabilities, as 

through civil service exams, a process 

provided for by Brazilian law. Although 

that provides impartiality, pursuant to 

this legal percentage is ensured in its civil 

the Federal Constitution of 1988, and the 

service exams, Eletrobras still does not 

company cannot have any type of bias 

meet this minimum percentage. In 2013, a 

during the selection process regarding 

total 377 employees with disabilities were 

gender, race, age group, place of birth, or 

place of residence of candidates.

working at the Eletrobras companies.
(GRI LA13)

PERMANENT EMPLOYEE 
BY FUNCTIONAL CATEGORY 

(GRI LA13)

Managerial positions

Positions requiring higher 
education

Positions not requiring 
higher education

2013

2012

Gender Number

% Number

% Number

Female

Male

Female

Male

Female

356

1,427

1,812

4,839

2,391

1.5%

6.0%

7.6%

20.2%

10.0%

364

1,526

2,008

5,601

2,860

1.3%

5.6%

7.4%

20.6%

10.5%

387

1,656

2,109

5,861

2,913

Male

13,144

54.8%

14,781

54.5%

15,618

Total

23,969

27,140

28,544

2011

%

1.4%

5.8%

7.4%

20.5%

10.2%

54.7%

PERMANENT EMPLOYEE 
BY MINORITIES GROUP 

(GRI LA13)

Over than  
50 years old

Indigenous blacks, 
browns and yellows

Gender

Female

Male

Female

Male

Number

%

Total

1,536

7,011

1,469

7,239

6.7%

30.6%

6.4%

31.6%

37.3%

38.0%

The data do not include information about Eletrobras Distribuição Alagoas.  
For the calculation, the total number of employee used was 22,911.

PERMANENT EMPLOYEE 
BY AGE GROUP 

(GRI LA13)

Gender

Number

Less than 30 years old

Between 30 and 50  
years old

Over 50 years old

Total

Female

Male

Female

Male

Female

Male

412

1,554

2,597

10,568

1,545

7,293

23,969

94

%

1.7%

6.5%

10.8%

44.1%

6.4%

30.4%

100%

TRAINING AND  
DEVELOPMENT
At the Eletrobras companies, corporate 

education is provided by the Eletrobras 

Companies University (UNISE) and by 

the 15 corporate education units, which 

correspond to each company, including 

the Eletrobras holding. In 2013, proceeding 

with the development of the core compe-

tencies of the Eletrobras companies, UNISE 

implemented 32 educational actions, 

totaling 83,534 hours of training. Among 

the actions executed, these are highlighted: 

the completion of the Leadership Program 

(aimed at the entire managerial staff) 

and the consolidation of the International 

Financial Reporting Standards Program 
(IFRS), aimed at technicians, managers, and 

administrators involved with international 

accounting standards.

Additionally, each corporate education 

unit offered a number of educational 

actions to provide training and to build 

capacities, seeking the continuous 

development of its workforce. Hence, in 

2013 Eletrobras provided approximately 1 

million hours of training, with an average 

of 42.1 hours for women and 41.8 for 

men. Employees in managerial positions 

received an average of 74.2 hours of 

training. For positions requiring and not 

requiring higher education, employees 

received an average of 49.3 and 35 hours of 

training, respectively.
(GRI LA10)

AVERAGE HOURS OF TRAINING 
BY EMPLOYEE CATEGORY AND BY GENDER 
(GRI LA10)

Managerial positions 

Positions requiring  
higher education

Positions not requiring 
higher education

Gender

Female

Male

Female

Male

Female

Male

Average  
by gender and 
by position

Average  
by position

74.2

49.3

35.0

77.1

73.4

48.9

49.5

31.7

35.6

95

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasEMPLOYEE REPRESENTATION  
IN HEALTH AND SAFETY 
COMMITTEES
100% of the employees of the 
Eletrobras companies are repre-
sented by formal health and safety 
committees: in total, there are 
142 Internal Accident Prevention 
Committees (CIPAs) and 35 formal 
health and safety committees 
(Regulatory Standard - NR-10).

(GRI LA6)

foto: Jorge Coelho/Arquivo Eletrobras

In 201322, the Eletrobras companies 
reported 160 injuries (minor injuries, with 

OCCUPATIONAL  
HEALTH AND SAFETY 
Work conditions and the well-being 

of employees are included in the 

Sustainability Policy of the Eletrobras 

companies and are enforced through 

the Corporate Occupational Health and 

Safety Policy. According to the corporate 

guidelines, the Eletrobras companies 

manage data, identify opportunities 

for improvement, and implement 

formal health and safety procedures, 

in compliance with legal requirements 

and seeking to continuously improve 

management and to reduce accidents. 

Health and workplace safety training 

is set forth in the Annual Corporate 

Education Plan and is offered in order to 

comply with legal requirements, such as 

and without lost time); 131 of these 

the Regulatory Standards.

For security contractors, Eletrobras 

requires proof of training and the use of 

personal protective equipment (PPE).
(GRI EU16)

accidents involved men and 29 involved 
women. The rate calculated23 for women is 
0.90; for men, 0.98; and for the Eletrobras 

companies in general, 0.97.

In 2013, we also registered the death of 

seven male employees. These fatalities 

Health and safety topics covered by 

occurred at Eletrobras Amazonas Energia 

formal agreements with unions are 

(one), Eletrobras Chesf (two), Eletrobras 

governed by the Collective Bargaining 

Distribuição Acre (one), Eletrobras 

Agreement (ACT) executed between 

Distribuição Piauí (one), and Eletrobras 

Furnas (two).
(GRI LA7)

the Eletrobras companies and the Labor 

Union. The items in this agreement are 

negotiated and, if necessary, amended 

on a yearly basis to ensure protection of 

worker rights in terms of health, quality of 
life, and workplace safety.
(GRI LA9)

22.  In 2013, data does not 
include the following compa-
nies: Eletrobras Distribuição 
Acre, Distribuição Roraima, 
Distribuição Piauí, Eletropar, 
Eletronuclear, and Furnas.

23.  To calculate the injury 
rate, the number of injuries  
is divided by the number  
of hours worked, multiplied 
by 200,000.

TOTAL NUMBER AND RATE OF INJURIES
BY GENDER AND BY REGION 

(GRI LA7)

REGION

GENDER

Total by 
gender

Rate by  
gender (%)

Total by 
region

Rate by 
region (%)

North

Northeast

Midwest

Southeast

South

Total

Female

Male

Female

Male

Female

Male

Female

Male

Female

Male

Female

Male

1

4

17

67

3

10

5

5

3

45

29

131

0,2

0,2

1,6

1,5

0,5

0,4

1,1

0,5

0,5

1,6

0,90

0,98

5

84

13

10

48

0,2

1,5

0,4

0,7

1,4

160

0,97

In 2013, data does not include the following companies: Eletrobras Distribuição Acre, 
Distribuição Roraima, Distribuição Piauí, Eletropar, Eletronuclear, and Furnas.

TOTAL NUMBER AND RATE  
OF OCCUPATIONAL DISEASES 
BY GENDER AND BY REGION, IN 2013 

(GRI LA7)

REGION

GENDER

Total by 
gender

Rate by  
gender (%)

Total by 
region

Rate by 
region (%)

North

Northeast

Midwest

Southeast

South

Total

Female

Male

Female

Male

Female

Male

Female

Male

Female

Male

Female

Male

1

0

2

2

0

0

0

0

1

0

4

2

0.21

0

0.18

0.04

0

0

0

0

0.15

0

0.12

0.02

1

4

0

0

1

6

0.03

0.07

0

0

0.03

0.04

In 2013, data does not include the following companies: Eletrobras Distribuição Acre, 
Distribuição Roraima, Distribuição Piauí, Eletropar, Eletronuclear, and Furnas.

96

97

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasPREVENTION, SAFETY, AND HEALTH
Eletrobras invests in educational, training, counseling, prevention, and risk-control programs 
and provides assistance to employees, their families, or community members concerning 
serious diseases. Learn more about some of these initiatives:
(GRI LA8)

• 

  Participation in the National Program for Occupational Accident 

Prevention.

• 

  Activities involving massage therapy, choir, amateur theater, gym 

membership reimbursement, and workplace exercises.

• 

  Energy and Movement (training for road running), Eletrobras Choir, 

and health-related preventive and educational campaigns.

• 
• 

  Periodic medical examinations for all employees.
  Lectures on preventive healthcare, quality of life, smoking, and 

alcoholism.

• 
• 
• 
• 

• 
• 
• 

• 
• 

  Participation in Pink October (breast cancer prevention campaign).
  Implementation of Blue November (campaign against prostate cancer).
  Annual survey for the Quality of Life and Workplace Stress Index (IQVE).
  Caretaker Program, which assists employees or their dependents 

requiring temporary caretaking.
  Retirement Preparation Program.
  Environmental Risk Prevention Program (PPRA).
  Program for respiratory protection against coal dust, ashes, and gases 

to prevent pneumoconiosis.

  Quality of Life Program, with GPR, choir, and hikes.
  Smoking Cessation Program, which remains available to provide assis-
tance to employees who wish to quit smoking, offering medical and 
psychological support and medications.

• 

  Well-being Hotline Program, which offers on-site and phone 

assistance to employees and their family members in psychosocial, 
financial, and legal areas, through a contractor.

• 

  Traveler’s Program, which advises employees travelling on business 

about endemic diseases in the regions of destination.

• 

  Healthy Eletrobras Program, which provides advice, prevention, 

treatment, and education on health and quality of life.

• 

  Psycho-pedagogical Program, which provides support to employee 

dependants with physical and/or mental disabilities.

• 

  REVIVER Program, which promotes hikes; provides advice on the 

prevention and treatment of drug addition, on physical fitness, on 
financial literacy, and on workplace exercise; and offers cancer and 
diabetes support programs. Programs for the prevention of occupa-
tional diseases, such as workplace exercise and massage therapy.

  Nutrition education, assistance for smoking cessation.

• 
•    Reimbursement of expenses for medication for chronic diseases for 

employees and their dependents.

• 
• 

  Rapid diagnostic tests for sexually transmitted diseases.
  Annual flu, diphtheria, tetanus, hepatitis, and H1N1 vaccination.

MATERNITY AND  
PATERNITY LEAVE
In 2013, a total of 669 male and female 

employees took parental leave. In addition 

to granting this right to 100% of its 

workforce, the Eletrobras companies offer 

an additional 60-day leave to women, 

which exceeds the period established by 

law.
(GRI LA15)

EMPLOYEES WHO RETURNED  
TO WORK AFTER PARENTAL LEAVE 
(GRI LA15)

2013

22012

Number

% Number

% Number

Female

Male

173

464

84%

100%

150

430

81%

100%

151

486

2011

%

80%

100%

This calculation does not include 38 female employees who took maternity leave in 2013 
and will not return to work until 2014.

EMPLOYEES WHO RETURNED TO WORK 
AFTER PARENTAL LEAVE ENDED AND WERE 
STILL EMPLOYED TWELVE MONTHS AFTER 
RETURNING TO WORK 

(GRI LA15)

2013

2012

Number

% Number

% Number

Female

Male

210

441

84%

95%

150

429

100%

100%

149

438

2011

%

99%

90%

This calculation does not include 38 female employees who took maternity leave in 2013 
and will not return to work until 2014. Additionally, it does not include seven employees 
who returned from their leaves taken in 2012.

EMPLOYEES ENTITLED TO PARENTAL LEAVE 

(GRI LA15)

Female

Male

Total

2013

205

464

669

2012

188

435

623

In 2012, data does not include Eletrobras Distribuição Piauí.

EMPLOYEES WHO TOOK PARENTAL LEAVE 

(GRI LA15)

Female

Male

Total

2013

205

464

669

2012

186

430

616

In 2012, data does not include Eletrobras Distribuição Piauí.

2011

215

672

887

2011

189

486

675

98

Eletrobras

99

ANNUAL AND SUSTAINABILITY REPORT 2013 
ORGANIZATIONAL CLIMATE SURVEY
Eletrobras conducted its 3rd Unified Organizational Climate 
Survey in 2013, which was answered by 14,550 employees. 
The results of this survey will support the preparation of the 
2nd Corporate Action Plan, to improve the organizational 
climate, in 2014.

Professional 
development

Effective since 2010, the Career and 

Additionally, 13,921 employees (58.1%) 

Remuneration Plan of the Eletrobras 

companies (PCR) unifies the guidelines and 

policies on positions, careers, and remuner-

ation. In 2013, a total of 90% of permanent 

employees received performance reviews.

received career development reviews.  
(GRI LA12)

PERCENTAGE OF EMPLOYEES 
RECEIVING REGULAR 
PERFORMANCE REVIEW,  
BY GENDER 

NUMBER OF EMPLOYEES 
WHO RECEIVED CAREER 
DEVELOPMENT REVIEW, 
BY GENDER

GRI LA12

GRI LA12

89.8%

90.9%

57.3%

61.4%

male

female

male

female

TRAINING OF  
SPECIALIZED LABOR
At the Eletrobras companies, training 

of Energy Generation; Dialogues 

of skilled workers is supported by 

2013 - Implementing Organizational 

three solutions: mapping of critical 

Changes; Strategy Formulation; the 

knowledge required by the strategic 

Forum on the Environment of the 

objectives of the Eletrobras System; 

Electric Utilities Sector; Executive 

identification of specific knowledge 

MBA in Leadership and Management 

required for the achievement of the 

of State-owned Companies; MBA in 

objectives of each company, which are 

Economics and Energy Management, 

mapped by the respective corporate 

Metrology, and Measurement Techniques 

education unit and included in the Annual 

for High-voltage Testing; and the 

Corporate Education Plan (PEC); and 

Environmental Policy Workshop of the 

the Performance Management System 

Eletrobras companies.

(SGD) which, through the Individual 

In order to attract and retain employees, 

Development Plan (PDI), identifies the 

the company offers graduate courses in a 

competency deficits in employees.

number of areas and at renowned insti-

In 2013, UNISE also conducted various 

educational actions for the Eletrobras 

System: the Online Extension Course 

on the Practices and Challenges 

tutions, language courses, and visits to 
events where best practices are shared. 
(GRI EU14)

100

101

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasMost of the 
Eletrobras 
companies 
offer grants 
for under-
graduate 
courses, 
with  
variable 
reimbur-
sement 
of up to 

90%  

of tuition.

We point out that the People 

Development and Training Plan of the 

Eletrobras companies, which serves 

as support and a guideline for the 

development and preparation of the 

educational actions offered at the 

Eletrobras companies, addresses the 

“Appreciation of Diversity and Promotion 

of Gender Equality.” Accordingly, UNISE 

and the corporate education units adopt 

the following guidelines: 
•  To foster the appreciation of diversity 

and gender equality through educational 

programs;

•  To provide solutions to ensure the acces-

sibility of educational actions to people 

with disabilities;

•  To use inclusive and gender-neutral visual 

and written language in all educational 

programs and actions.

The distribution companies offer 

distance-learning courses through 

the corporate TV channel:  technology 

that combines video lectures and the 

Internet, with a monthly schedule of self-

development, corporate management, and 

public management courses. 

CIÊNCIA SEM FRONTEIRAS – 
SCIENCE WITHOUT BORDERS
The Science Without Borders 
program establishes the use of 
four-year scholarships to foster 
exchange programs and to 
maintain contact with competitive 
educational systems concerning 
technology and innovation. This 
program is a joint effort of the 
Ministry of Science, Technology, and 
Innovation (MCTI) and the Ministry 
of Education (MEC), through their 
respective supporting institu-
tions – CNPq and CAPES – and the 
Department of Higher Education 
and the Department of Professional 
and Technological Education of 
MEC.

In order to support the Science 
Without Borders Program, Eletrobras 
will finance 2,500 scholarships for 
“sandwich” undergraduate courses, 
graduate courses, and research. Of 
this total, 2,200 are aimed at the 
general public – college students, 
science and technology institu-
tions, and young and renowned 
scientists – and 300 are aimed at a 
specific audience – professionals 
of the Eletrobras companies – but 
also at employees working for 
entities involved in the direct or 
indirect federal administration, in 
connection with the electric utilities 
sector. These scholarships are 
selected based on topics of interest 
for the energy sector: generation, 
transmission, distribution, trading, 
planning and operation, equipment 
technology and management, 
facilities, energy efficiency, the 
environment, and materials 
technology. The table below breaks 
down the types of scholarships:

TYPE OF SCHOLARSHIP - SCIENCE WITHOUT BORDERS

Scholarships 
general public

Scholarships 
specific audiences

“Sandwich” undergraduate course

“Sandwich” graduate course

Post-doctoral research abroad

Special visiting researcher

Attraction of young talents

Total

1,660

340

120

30

50

2,200

0

260

40

0

0

Total 

1,660

600

160

30

50

300

2,500

Currently, approximately R$68 million 

has been invested, or almost 45% of the 

total agreed for donation, which has 

REMUNERATION AND 
BENEFITS
At Eletrobras, salaries are based on a 

benefitted 1,120 recipients from various 

matrix for each position and comply 

regions of the country. By the end of the 

with the Career and Remuneration Plan 

program, which is planned for late 2015, 

(PCR). If any changes arise from collective 

Eletrobras will have invested approxi-

bargaining, such matrices are adjusted, 

mately R$150 million, considering the 

pursuant to rates defined and approved in 

scholarships selected through Capes and 

the Collective Bargaining Agreement (ACT). 

CNPq. For 2014, it is expected that part 

Eletrobras’s Salary Policy is based on 

of these scholarships will be used by the 

gender equality. 

Eletrobras System.
(GRI EU14)

At Eletrobras, no salary is based on the 

National Minimum Wage rules.
(GRI EC5, GRI LA14) 

24.  For the purposes of this 
report, important operating 
units are the headquarters of 
each company.

25.  The ratio is calculated 
based on the average base 
salary of females divided 
by the average base salary 
of male.

RATIOS OF STANDARD ENTRY LEVEL WAGE COMPARED WITH LOCAL  
MINIMUM WAGE AT IMPORTANT OPERATING UNITS 
(GRI EC5) 24

Ratios of standard entry-level 
wage compared with local 
minimum wage (%)

Female

2013

Male

163.3%

Female

2012

Male

165.9%

Female

2011*

Male

180.3%

Eletrobras considers the national minimum wage as being the local minimum wage. This data refers to 12/31 of each cycle in their ASR.
*There was a mistake in the ASR Eletrobras 2011 and the standard entry-level wage, broken down by gender, was published with a discrepancy of 
R$0.06 (R$982.42 instead of R$ 982.48). For this report, we considered the real value – R$982.48, for women and men alike.

AVERAGE AND RATIO OF BASIC SALARY, BY GENDER AND EMPLOYEE CATEGORY 
in R$ 

(GRI LA14)

Female

Male

Ratio25

Managerial positions

2013

12,982

14,140

92%

2012

11,922

13,135

91%

2011

9,976

12,514

80%

Positions requiring  
higher education

Positions not requiring  
higher education

2013

7,249

8,374

87%

2012

7,248

8,243

88%

2011

6,303

8,834

72%

2013

4,037

3,881

104%

2012

4,407

4,627

95%

2011

3,169

3,033

104%

In 2013, data referring to positions that do not require higher education do not include Eletrobras Eletropar.
In 2012, data does not include Eletrobras Distribuição Rondônia.

102

Eletrobras

103

ANNUAL AND SUSTAINABILITY REPORT 2013 
 
FREEDOM OF ASSOCIATION AND COLLECTIVE 
BARGAINING 
Freedom of association is established in the applicable 
legislation in the country and guaranteed through the 
Collective Bargaining Agreement. All the 23,969 employees 
(100%) of Eletrobras companies are represented by 
collective bargaining agreements. Eletrobras companies 
still have the Office of Labor Relations and Union, which 
seeks to guarantee the rights of all employees.

In 2013, the Eletrobras companies entered into a 
national collective bargaining agreement with the repre-
sentatives of the employees, which will be valid for two 
years, from 2013 to 2015.

(GRI LA4)

In 2013, were identified  30 significant 

suppliers in which the right to exercise 

freedom of association and collective 

bargaining may be at significant risk. 

Eletrobras, pursuant to the laws in 

effect, is not allowed to intervene 

in the negotiations between these 

suppliers (contractors) and their 
employees, regardless of their presence 

at the company’s facilities. However, the 

company may require compliance with 

the terms set forth in the agreements and 

conventions executed.
(GRI HR5)

Hence, hiring processes determine that 

collective bargaining agreements and 

conventions must be observed to ensure 

that the rights acquired through these 

bargaining agreements be preserved in 

the hiring processes at Eletrobras. These 

rights are investigated during the hiring 

process, upon registration of suppliers, 

and suppliers can be subject to disaccredi-

tation if such rights are not considered in 

their commercial proposal.

The Eletrobras companies offer a 

26. Interns receive meal 
vouchers, public transporta-
tion vouchers, and personal 
accident insurance.

number of benefits to all employees26 and 
there is no differentiation between full 

time or part time employees (six hours). 

The values of these benefits are defined in 

National Collective Bargaining Agreements 

or in specific norms and include:
(GRI LA3)

•  Additional pay for length of service
•  Health insurance
•  Dental insurance
•  Day care assistance
•  Funeral assistance
•  Eyeglass assistance
•  Assistance for child with special needs
•  Disability/invalidity coverage
•  Agreements with gyms
•  Retirement funds
•  Maternity leave
•  Paternity leave
•  Reimbursement of expenses for 

undergraduate courses

•  Reimbursement for preschool 

education

•  Pay for performance 
•  Group life insurance
•  Food vouchers
•  Meal vouchers
•  Transportation voucher

INNOVATION SYSTEM
According to the various relationship 
management procedures, the 
internal audience is stimulated 
by managers through campaigns 
and incentive actions to use the 

Innovation System in order to pursue 
innovative solutions, in line with 
the corporate strategy, for cost 
reduction, increased revenue, new 
business development, process 
improvement, and energy efficiency. 
In 2013, a total of 309 ideas 
were registered, of which 7 were 
implemented. These proposals are 
analyzed and classified according to 
their possible outcome and strategic 
interests. A Managing Committee, 
composed of representatives from 
all departments, and an Innovative 
Idea Assessment Committee are 
responsible for evaluating, classi-
fying, prioritizing, and implementing 
the ideas registered by employees in 
the database and for the governance 
of this system.

104

105

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
APPROPRIATE USE OF ENERGY
The websites of the Eletrobras 
companies provide various services, 
such as the download of duplicate 
bills and tips on the appropriate use 
of energy. The companies have an 
accessible portal, which enables 
the navigation of individuals with 
hearing and visual impairment and 
complies with the international 
principles defined by the Web 
Accessibility Initiative (WAI).

(GRI EU24)

Customers

Eletrobras serves all types of individual 

and institutional profiles: from trans-

mission and distribution companies 

– which purchase the energy generated 

at power plants and transmitted by the 

power lines of the Eletrobras companies 

– to direct customers, who consume the 

energy provided by the companies that 

operate in the distribution segment. 

We have approximately 3.8 million 

residential and commercial customers, 

which represent a vital audience for 

the Eletrobras companies. Thus, our 

relationship with them is governed by 

The companies use electric bills to 

the principles set forth in the Code of 

disseminate information on the risks 

Ethics of the Eletrobras companies and 

related to electricity, regulatory infor-

in mechanisms that identify the needs 

mation, customer rights, duration and 

and expectations of this segment, as well 

frequency of power outages, payment 

as the protection and privacy of regis-

options and locations, pricing tiers, unpaid 

tration data and of information obtained 

balances, and other information that 

in connection with the commercial 

allows the various consumer profiles 

relationship.

to have appropriate access to energy 

In order to handle potential barriers 

related to language, culture, lack of 

services.
(GRI PR3)

education, and special needs, which could 

limit access to customer service and to 

the safe use of energy, the Eletrobras 

distributors have the following channels 

to serve consumers:
•  Physical service branches

•  Virtual service branches – websites

•  Helpline, with an exclusive channel  

for the hearing impaired

PRODUCT RESPONSIBILITY
Distribution companies use a single electric 

bill model, and customers receive a detailed 

account of their consumption, including 

prices based on tiered rates, scheduled 

meter readings (current, previous, and 

next), taxes, charges, voltage level, type 

of connection, meter, quality of delivery 

indicators (such as the DEC and the FEC), 

customer service channels, and others. 

Eletrobras seeks to innovate and 

to offer differentiated public utility 

services. Therefore, the company provides 

important additional information, such 

as advertising campaigns related to the 

rational and safe use of energy, social 

tariff for electric energy (Tarifa Social de 

Energia Elétrica - TSEE), customer service 

hotlines, consumer rights, clear safety 

tips, and other citizenship awareness 

campaigns in 100% of the bills issued to 

customers. 
(GRI PR3)

BEYOND THE BILL
Users have other channels to obtain 

information about energy, products, 

services, and customer service provided 

by Eletrobras. They include the service 

branches of the distribution companies 

and their websites, which provide infor-

mation about energy network safety; 

accident response procedures; guidance 

for reporting billing issues, damaged 

equipment, and customer service; and 

guidance on issues related to energy 

delivery. 

EDUCATION
Through the implementation of educa-

tional projects, Eletrobras also seeks to 

strengthen its relationship with commu-

nities in order to provide knowledge about 

the appropriate and safe use of energy 
and consumer rights and duties.
(GRI EU24)

GUIDANCE AGAINST WASTE
Raising awareness of new 
generations concerning the need 
to prevent energy waste and to 
preserve natural resources is one of 
the goals of Eletrobras Distribuição 
Alagoas. The Luz do Saber (Light 
of Knowledge) project uses a truck 
that visits public schools to provide 
guidance to students, teachers, and 
the surrounding community about 
the safe use of electricity and about 
energy efficiency in a very informal 
manner, using 3D videos, stage 
lighting, soundboards, and many 
energy experiments.
  The project also trains teachers 
on how to approach “electricity and 
eco-efficiency” in the classroom 
and provides services related to 
duplicate bills, change of account 
holder, negotiations, and enrollment 
in the Social Tariff Program, which 
offers discounts of up to 65% to 
consumers on their electric bills, 
among other services. In 2013, Luz 
do Saber benefitted approximately 
11,837 students, 338 teachers, 
and 43 public schools, in three 
municipalities.

foto: Arquivo Eletrobras Distribuição Alagoas

106

RELATÓRIO ANUAL E DE SUSTENTABILIDADE 2013

107

EletrobrasCUSTOMER SATISFACTION
The six distribution companies owned 

by Eletrobras gauge the satisfaction of 

their customers and consumers through 

surveys conducted by ANEEL – the ANEEL 

Customer Satisfaction Index (IASC), and 

by the Brazilian Association of Electricity 

Distributors (ABRADEE) – the Perceived 

Quality Satisfaction Index (ISQP). 

In 201327, the distribution companies of 

Eletrobras registered a slight 

improvement in rates in relation to satis-

faction with customer service and service 

delivery. The satisfaction of the organi-

zation as a whole fell by four percentage 

points.

27.   In 2013, the results 
have been recorded in 
a considered manner, 
considering the levels 
of satisfaction with the 
number of customers 
of each company, which 
resulted in a more repre-
sentative percentage of 
corporate reality.

CUSTOMER SATISFACTION (%) - DISTRIBUTION
GRI PR5

65.5%

63.0%

59.9%

68.3% 67.8% 68.4%

38.3%

34.6% 35.4%

Organization  
as a whole

Customer  
Service

Supply of  
Electricity

2011

2012

2013

Customers are sensitive to variations 

Eletrobras Distribuição Acre was affected 

in the quality of services and demon-

by the interconnection work, which caused 

strate less satisfaction when this quality 

frequent and lengthy power outages, 

decreases. These cases can lead consumers 

which were necessary to implement the 

to become more critical in their assess-

future improvement of the network.

ments, thereby affecting the results of the 
survey in all scores, and not simply those 

The Eletrobras distribution companies 

have agreed upon goals that aim to 

that specifically assess the quality of the 

increase the level of customer satisfaction. 

service. In 2013, for example, delivery of 

Until 2018 the expected goal is 64.04%.

IASC ANEEL (%) 

Goals PDNG 2014 - 2018

60.50%

61.65%

59.17%

62.83%

64.04%

2014

2015

2016

2017

2018

In the transmission segment, 

Eletrobras Chesf, Eletronorte and Eletrosul 

companies promote monitoring customer 

satisfaction by applying satisfaction 

survey. Also, hold regular meetings 

with clients, technical visits, technical 

exchanges and provide channels of 

communication and expression (letter, 

email, phone, web portal and social 

networking).

The satisfaction index with the 

Eletrobras companies and the quality of 

electricity supply improved compared 

to 2012, reaching respectively 86.5% and 

97.6%. The level of satisfaction with the 

service of the companies remained stable. 

The satisfaction surveys for transmission 

performed by the Eletrobras companies 

take into account the energy trading 

(buying and selling) and products and 

services. 

108

109

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasCUSTOMER SATISFACTION (%) - TRANSMISSION
GRI PR5

86.6%

86.5%

80.3%

98.7% 98.6% 98.5%

96.1% 97.6%

89.2%

Organization  
as a whole

Customer  
Service

Supply of  
Electricity

Consolidated data for Eletrobras CGTEE, Eletrobras Chesf, Eletrobras Eletronorte, and Eletrobras Furnas.

2011

2012

2013

Eletrobras Cepel also conducts 

customer satisfaction surveys to 

evaluate the services provided by test 

and calibration laboratories and by the 

Certification Activity (CERT). In 2013, the 

level of customer satisfaction reached 92% 

for the services provided by laboratories 

and 86% for the services provided by the 

Certification Activity. The average was 

89%, a slight increase over the previous 

year, which was 88%.
(GRI PR5)

Eletrobras CGTEE, Eletronuclear, Furnas, 

and Itaipu Binacional do not conduct 

surveys; however, in 2013 they created a 

joint work group with Eletrobras Chesf, 

Eletronorte, and Eletrosul to implement 
a unified survey to assess the generation 

and transmission businesses that can 

demonstrate the consolidated level of 

satisfaction of the customers of the 

Eletrobras companies.

Suppliers

The Eletrobras companies do business 

Eletrobras also monitors the fulfillment 

with an extensive network of suppliers, 

of contractual obligations imposed on its 

with which they maintain contracts 

suppliers (including any social and labor 

considering the ethical, social, and 

obligations to the employees allocated to 

environmental aspects established 

Eletrobras) through specific documents 

in the Code of Ethics of the Eletrobras 

that must be presented throughout the 

companies.

term of the contract, as set forth in such 

Contracts with significant suppliers and 

instrument. This practice minimizes the 

their management ensure the existence 

possibility of Eletrobras being affected by 

of legal requirements, including provi-

poor work practices of suppliers, by actions 

sions that enforce compliance with labor, 

that are illegal or contrary to its policies, or 

safety, hygiene, and health regulations at 

by damages caused to people, facilities, or 

work and environmental protection. Thus, 

the environment in connection with the 

sustainability risks are mitigated and if a 

services provided by suppliers. 

breach of any of the clauses is established, 

All actions are grounded on principles of 

suppliers will be subject to the penalties 

human and environmental rights, which 

set forth in the contract.

recommend sustainability parameters in 

With the purpose of maintaining a good 

the production of goods or provision of 

relationship with suppliers, whenever 

services; in addition, they forbid the direct 

possible the companies hold meetings 
with contractors and any other areas 

or indirect engagement of young workers 
under 18 years old on night shifts and 

involved in the process to fulfill the 

hazardous or unhealthy work and of young 

obligations agreed upon and to solve any 

workers under 16 years old in any type of 

problems arising during the term of the 

activity, except as young apprentices when 

contract.

they are over 14 years old. 

110

111

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasPOWER TO THE LOCALS
In their procurement practices, 
Eletrobras distribution companies 
apply Law 123/2006, giving a margin 
of preference to small enterprises, 
and Decree 7,174/2010, giving 
margins of preference in hiring for 
Information Technology (goods 
and services based on national 
technology and produced pursuant 
to the Basic Production Process).
In its procurement processes, 

Eletrobras Distribuição Alagoas favors 
the geographic location of suppliers, 
which can expedite hiring and reduce 
costs. Hence, the companies with the 
best cost-benefit ratio are selected. 
These practices favor local suppliers.

FORCED OR CHILD LABOR
We recorded 27 incidents involving 
significant operations and suppliers 
identified as having material risk for 
incidents of child and forced labor. 
However, there were no incidents 
involving operations identified 
as having risk of young workers 
exposed to hazardous work. 
  Aiming to reinforce the intrinsic 
nature of ethical issues related 
to human rights and contractors, 
Eletrobras holding holds annual 
meetings with its suppliers. In 2013, 
the company conducted a lecture on 
“Ethics: the Core Element in Hiring 
Processes.”
  Eletrobras Eletronorte conducted, 
in São Luis (MA), the Seminar for the 
Eradication of Forced Labor with the 
companies in the region joining the 
National Pact for the Eradication of 
Forced Labor. Eletrobras Eletronorte 
also supported, in Maranhão, a 
workshop for the Mandala Project, 
which takes practical measures 
pertaining to forced labor and 
is aimed at the low-income 
population.

(GRI HR6, GRI HR7)

The Code of Ethics also forbids the 

engagement of employees working 

under degrading or forced labor and any 

discrimination on the basis of religion, 

race, skin color, gender, political affiliation, 

social class, or national origin; moreover, 

it seeks to safeguard the good physical 

and mental conditions of the employees 

who provide services to the Eletrobras 

companies. In the case of non-compliance 

with human rights clauses or with the 

terms set forth in these contracts, the 

supplier is granted a period to present its 

defense and, if applicable, to make the 

necessary adjustments. If these actions 

are not taken, the Eletrobras companies 

have the right to take appropriate 

measures, such as fines or the termination 

of the agreement. In the case of repeated 

infringement, the contract will be termi-

nated unilaterally.

The Eletrobras companies disseminate 

their Code of Ethics to ensure that 

suppliers and contractors comply with 

the guidelines set forth therein and to 

enforce that all entities that do or wish to 

do business with Eletrobras are aware of 

the Code and act accordingly. Therefore, 

the values and principles that guide the 

actions of the company are extended to 

the entire production chain.

Eletrobras has developed a new 

definition of critical supplier (or significant 

supplier), based on a study conducted 

by the Sustainability Committee, in 
conjunction with the Procurement area, 

considering not only the needs associated 

with the economic aspects, but also those 

associated with the social and environ-

mental aspects. 

PROCUREMENT PROCESSES
Pursuant to the laws in force governing 

public procurement and hiring processes, 

namely Law 8,666/93, which instituted 

the norms for bidding processes and 

agreements, Eletrobras is not autho-

rized to establish a policy to favor local 

suppliers, considering that it is not 

possible to define preferences in the 

hiring of suppliers based on their place of 

business or domicile.

In direct procurement processes, the 

Eletrobras companies take into account 

geographic location and cost of hiring. 

This type of selection favors local 
suppliers28. In 2013, direct purchases 
totaled R$154.5 million. Of this total, 

R$65.9 million (or 42.7%) was invested in 

purchases from local suppliers. In 2013, 

the Eletrobras companies spent a total of 

approximately R$5 billion on 

procurement.
(GRI EC6)

42.7%

28.  Local suppliers are 
defined as those whose place 
of business is located in the 
same geographic region as 
the procurement unit of the 
Eletrobras companies.

29. Data does not include 
information from the 
following companies: 
Eletrobras Eletronuclear, 
Eletrosul, and Itaipu 
Binacional.

Percentage of direct purchases from local 
suppliers29

112

Eletrobras

113

ANNUAL AND SUSTAINABILITY REPORT 2013 
 
SECURITY PRACTICES
All security personnel undergo a training 

process and take refresher courses every 

two years; in addition, they are assessed 

and the procedures of their job positions 

are adapted accordingly. Training and 

assessment cover human rights, environ-

mental, and sustainability concepts. These 

procedures are established in Ordinance 

3233/12, which provides on the regula-

tions associated with private security 

activities and which entered into force 

in March 2013. In its contracts, Eletrobras 

provides for the periodic training of 

these individuals by contractors and 

requires proof of this training from their 

management.
(GRI HR8)

30. The quantitative 
information contained in the 
table of indicator HR8 refers 
only to directly employed 
security personnel.

NUMBER AND PERCENTAGE OF SECURITY PERSONNEL TRAINED IN THE 
ORGANIZATION’S POLICIES OR PROCEDURES CONCERNING ASPECTS OF HUMAN 
RIGHTS THAT ARE RELEVANT TO OPERATIONS 

(GRI HR8)30

Number of security personnel directly employed by the reporting organization

Number of security personnel who have received formal training in the organization’s policies or specific proce-
dures associated with human rights issues and their application on security

Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of 
human rights that are relevant to operations

In 2013, data includes all Eletrobras companies, except Eletropar.
In 2012, data includes the following companies: Eletrobras Chesf, Furnas, and Itaipu Binacional.
In 2011, this indicator was not reported.

2013

224

142

2012

239

111

63%

46%

TRAINING OF SECURITY 
PERSONNEL
The security personnel directly 
employed by Itaipu Binacional 
receive refresher courses and 
annual lectures on human rights. 
From 2012 to 2013, the level of 
attendance at the specific lectures 
on human rights provided to direct 
security personnel increased from 
65.6% to 71%. The company also 
organized a course geared toward 
security agents on defensive 
techniques and progressive use of 
force. Outsourced security personnel 
also take mandatory refresher 
courses for their positions and are 
instructed during the onboarding 
seminar, which is mandatory for all 
service providers.

(GRI HR8)

Community

Eletrobras is a company that fosters 

Project, Installation License, and Operating 

sustainable development in Brazil, 

License) and from in-depth contact with 

whether through investments in culture, 

local social groups that benefit from social 

education, health, children’s rights, 

responsibility programs and integrated 

employment and income generation, the 

improvement actions related to housing, 

environment, professional qualification, 

sanitation infrastructure, and urban 

and first job opportunity and citizenship, 

mobility.

or through actions that seek to reduce 

Social and environmental impacts 

social and environmental impacts in the 

caused by projects implemented by 

licensing processes.

Eletrobras relate to the generation of 

All projects undertaken by Eletrobras 

expectations and to changes in housing, 

result from various studies that 

employment, and local environmental 

identify the compensation, mitigation, 

conditions, especially for the population 

or remediation actions established in 

in the vicinity, organized civil society, and 

the environmental licensing processes 

municipal authorities. For projects such 

(Environmental Impact Assessments, 

as hydroelectric plants, we conduct an 

Preliminary License, Basic Environmental 

Environmental Impact Study (EIS) and an 

114

115

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
Environmental Impact Assessment (EIA); 

During the establishment of the project, 

they provide a diagnosis of the current 

we develop a number of programs that 

situation of the local community and its 

seek to benefit the community, reduce 

infrastructure, income, literacy, and health 

eventual damages, and improve the quality 

conditions; it also surveys the social and 

of life of the population. These programs 

environmental perception of the projects.

are conducted independently by Eletrobras 

Analysis of the social and environ-

or in conjunction with city governments 

mental impacts of the project is done 
through the identification, estimation 

and municipal departments, public 
agencies and entities, trade associations, 

of intensity, and interpretation of the 

and official credit institutions, pursuant to 

importance of these impacts, determining 

the laws and regulations in effect.

positive and negative, direct and indirect, 

During the development of the 

short-, medium-, and long-term, and 

feasibility studies of projects whose 

temporary and permanent aspects, as well 

construction/operation could affect 

as their level of reversibility, cumulative 

Indigenous communities, Eletrobras 

and synergetic properties, and the distri-

conducts a study on the Indigenous 

bution of the social burdens and benefits. 

Population, which is an integral part of 

During the implementation of projects, 

the Environmental Impact Study required 

we conduct social communication actions, 

by the environmental agency. The studies 

which include the establishment of local 

are conducted pursuant to the terms of 

offices, the dissemination of commu-

reference issued by the National Indian 

nication materials, and meetings with 

Foundation (FUNAI), which is respon-

various groups to foster social interaction. 

sible for assessing and approving the 

We also conduct opinion surveys in the 

studies. As a result, a set of compensation 

areas of the projects to identify, among 

programs is presented as part of the 

other aspects, the expectations of the 

environmental licensing of the projects. 

population.
(GRI SO1, GRI SO9, GRI SO10, GRI 
4.16)

The development of compensation 

programs, however, is not restricted to 

the requirements of the environmental 

licensing process.
(GRI HR9)

SOCIAL, ECONOMIC, AND SUSTAINABLE DEVELOPMENT
The actions developed by Itaipu Binacional in the Guarani 
Tekoha Ocoy community, located in the municipality of São 
Miguel do Iguaçu (PR) and in the Tekoha Añetete and Itamarã 
communities, located in Diamante D’Oeste (PR), benefit 280 
Indigenous families in an area of 2,217 hectares and foster the 
social, economic, and sustainable development of their way 
of life by improving infrastructure, increasing agricultural and 
livestock production, strengthening cultural diversity, stimu-
lating partnerships, and offering nutritional safety. 

In 2013, a total of 106,239 kg of cassava and 57,440.60 kg 
of corn were produced and sold, and 1,404 food staple baskets 
were distributed at Ocoy. The Añetete and Itamarã communities 
were served by the Food Purchase Program (PAA) and Itaipu 
Binacional transported the food donated by SESC (PR) and 
the PNAE. In total, Añetete received 11,792.50 kg of food and 
Itamarã received 7,125 kg.

Learn more at: http://www.itaipu.gov.br/meioambiente/comunidades-indigenas

  At Eletronorte, the programs to compensate the Waimiri-
Atroari and Parakanã groups for the impacts from the operation 
of the hydroelectric plants have been in place for over two 
decades and are nationally and internationally renowned for the 
restoration of lifestyle in these communities and the cultural and 
nutritional stability.

foto: Jorge Coelho/Arquivo Eletrobras

Learn more at: 
http://www.eln.gov.br/opencms/opencms/pilares/meioAmbiente/
programasIndigenas/

116

117

Eletrobras 
SUPPORT AND ASSISTANCE FOR THE  
KAYAPÓ COMMUNITIES
In 2012/2013, Eletrobras supported two projects that aimed 
to strengthen the production infrastructure and autonomy of 
Kayapó Indigenous communities in southern Pará, which were 
carried out with resources by Instituto Kabu (Kabu Institute) and 
the Associação Floresta Protegida (Protected Forest Association). 
These entities represent approximately 30 Kayapó villages 
located on the west and east banks of the Xingu River, with an 
estimated population of 6,000 Indians. In 2013, a specialized 
consulting company was hired for the preparation of a long-term 
project involving the Kayapó communities on the west bank of 
the Xingu River. Thus, in September 2013, Eletrobras, the Kabu 
Institute (Instituto Kabu), and the National Indian Foundation 
(FUNAI), supported by the SPE Norte Energia S/A, which is the 
concessionaire responsible for the AHE Belo Monte (in which 
the companies of the Eletrobras System have 49.98% interest) 
coordinated the Project for Support and Assistance related to 
institutional reinforcement, sustainable income generation 
activities, protection and surveillance, security and environ-
mental management, and cultural programs. It was designed to 
strengthen nine Kayapó communities on the west bank of the 
Xingu River, with the assistance of FUNAI, in Novo Progresso(PA), 
for a period of three years with an annual budget of R$1.5 
million, managed by Eletrobras. A similar long-term project is 
presently being negociated and elaborated with the Kayapó 
from the east bank of the Xingu river, their representants, Funai, 
Norte Energia S/A and a specialized consulting company.

PRESENCE IN THE 
COMMUNITIES
The projects – hydroelectric and thermo-

The number of people involved in 

electric plants and transmission and 

accidents involving company assets and 

distribution systems – developed by 

the number of fatalities increased over 

Eletrobras can produce a greater or lesser 

2012. This increase occurred because the 

degree of social impact, depending on the 

data provided in this report has broader 

characteristics of the region where they 

coverage. In 2013, the data was reported 

are implemented.

by 12 companies, compared with 06 in the 

The identification of the social groups 

previous year.

31.  The data disposed in 
this table do not consider 
the employees of Eletrobras 
companies.

NUMBER OF INJURIES AND FATALITIES  
OF USERS INVOLVING COMPANY ASSETS 
(GRI EU25)31

and the changes in land use, landscape, 

Number of fatalities

Number of individuals involved in accidents 

2013

2012 2011

96

30

48

19

124

1

affected starts at the beginning of the 

planning process and, as the project 

advances, specific studies are conducted 

in order to understand the expectations of 

the population, their way of life, their basic 

economic activities, and their organization. 

Issues such as the increase of the migrant 

population, the impacts on infrastructure, 

social structures, and local culture, among 

others, are included in the scope of the 

surveys to be conducted for the environ-

mental studies; they aim to propose 

measures for the mitigation of negative 

impacts and for leveraging positive ones.
(GRI EC8, GRI EC9, GRI SO9,  
GRI SO10)

During the operation, there may be 

impacts on territorial organization; 

changes in the social, economic, and 

cultural organization; and interference 

in the organization of commercial and 

In 2013, data does not include Eletrobras holding, Furnas, Itaipu, and Eletropar.
In 2012, data included the following companies: Eletrobras Distribuição Acre, Distri-
buição Rondônia, Distribuição Roraima, Amazonas Energia, Eletronorte, Eletrosul, and 
Eletrobras holding.

NUMBER OF LEGAL ACTIONS, PENDING AND 
RESOLVED, RELATED TO THE HEALTH AND 
SAFETY OF THE USERS OF THE SERVICES 
(GRI EU25)

industrial activities, such as the increased 

Resolved legal actions related to health and safety 

Pending legal actions related to health and safety 

201

2012 2011

20

6

21

2

29

2

foto: Doto Takak-ire/Instituto Kabu

consumption of water, potential spills, 

soil contamination, and higher risk of 

accidents (electric shocks, fires, and 

others).
(GRI 1.2, GRI SO9)

In 2013, data does not include the Eletrobras companies, Eletrobras holding, Furnas, 
Itaipu, and Eletropar.
In 2012, data included the following companies: Eletrobras Distribuição Acre,  
Distribuição Rondônia, Distribuição Roraima, Amazonas Energia, Eletronorte, Eletrosul, 
and holding.

118

119

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasMeasures to prevent  
and reduce damage

Eletrobras has several contingency 
measures, contingency plans, and 

At Eletrobras Eletronuclear, it is 

mandatory to report near-miss accidents, 

contingency plans. Emergency plans are 

Eletrobras Chesf

monitored and assessed in relation to 

At substations, Eletrobras Chesf has the 

their effectiveness and are periodically 

Fire Safety Plan (PSCI), which encom-

reviewed by the Internal Control and Risk 

passes the procedures to be adopted in 

Management Committee, along with 

case of fire, in addition to the Emergency 

representatives of the departments.

Response Plan , which addresses 

In 2011, Eletrobras CGTEE signed 

assistance to victims (at power plants, 

a ‘Conduct Adjustment Agreement’  
(TAC, in Portuguese) with the Brazilian 

the contingency manual also focuses 
on the Evacuation Plan – PAA). Drills 

recovery plans in all its companies. Each 

which are investigated and examined 

Environmental Agency (Ibama), the 

are conducted annually at the power 

company – whether in generation or in 

by national and international agencies. 

Ministry of Environment, the Ministry 

plants with the participation of the local 

transmission and distribution – is respon-

The security system provides for the 

of Mines and Energy and the Federal 

fire department. Moreover, Chesf has 

sible for assessing all potential scenarios 

immediate mobilization of hundreds of 

Attorney’s Office, making a series of 

Contingency Plans for the power plants 

concerning emergency situations and for 

professionals in the three government 

commitments aimed at the environmental 

which establish the actions to be taken in 

proposing training and solutions to reduce 

levels and in less than one hour in the 

suitability of one of its main production 

case of floods, fires, and invasions (social 

damage.
(GRI SO10, GRI EU21)

Eletrobras Eletronuclear

To reduce potential damage, Eletrobras 

Eletronuclear has implemented the 

Eletrobras Eletronuclear Foundation 

case of radioactive accidents. This plan is 

tested periodically through drills in the 

presence of the National Nuclear Energy 

Commission (CNEN) and of international 

organizations, such as the International 

Atomic Energy Agency (AIEA).

for Medical Assistance (FEAM), which 

Eletrobras CGTEE

manages the Praia Brava Hospital and 

Eletrobras CGTEE has implemented 

five other medical centers (the Radio-

contingency plans that address natural 

epidemiology Information Center, 

disasters, environmental impacts, fires, 

the Mambucaba Medical Center, the 

strikes, and image crises that involve 

Mambucaba Park Medical Center, 

the internal and external audiences and 

the Itaorna Outpatient Clinic, and the 

consider communities, areas of influence, 

Ionizing Radiation Medical Center), which 

safety and rescue agencies, fire depart-

are responsible for serving employees 

ments, and civil defense, as well as actions 

and the community. In 2013, the FEAM 

related to fire fighting, specifically the 

performed 2,127 surgeries, 3,295 hospi-

fire brigade. The community, authorities, 

talizations, 190,639 laboratory tests, 

and industrial customers are part of 

and 42,073 radiology tests, and provided 

the external audience included in the 

15,503 non-emergency services and 65,911 

emergency services.

units, Phase B of the coal-fired Presidente 

issues) in its facilities. Water Resource 

Médici thermal power plant. Eletrobras 

Management prepares an Annual Flood 

holding has a supervisor role in this 

Prevention Plan, which is approved by the 

agreement.

ANA and the ANEEL and reviewed and 

Amended in 2013, the TAC aims at the 

updated on an annual basis. The company 

environmental adequacy of Phase B, which 

also has manuals for the control of floods 

the main objective is the implementation, 

in the basins where it operates its main 

until December, 2016, of a desulphurization 

reservoirs. 

system and abatement of particulate 

Throughout 2013, the projects under 

material to adjust the concentration 

construction adopted actions for commu-

of sulphur dioxide (SO2) to the pattern 

nication and environmental education 

advocated in its operation license. It will 

in the communities and for health and 

enable a reduction of 79% in emissions 

safety for construction workers. 

of SO2. The investment is estimated in 

R$218,149,000.00.

Due to the mentioned investment, 

CGTEE, from 2017 on, will generate an 

annual revenue around R$300 million.

120

121

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasItaipu Binacional

Eletrobras Eletrosul

company’s operating units generates an 

Eletrobras Distribuição Alagoas

Itaipu Binacional has a group that 

With the purpose of providing emergency 

Incident Notification Bulletin (BAO) that 

For major incidents involving high-

manages the Emergency Action Plans, 

service to remedy equipment failures, 

describes, analyzes, and communicates 

voltage systems, substations and 

which is responsible for preparing and 

each Eletrobras Eletrosul facility has its 

the event to the other units.

lines, there are maneuver plans, with 

updating action plans for the contin-

own Contingency Plan, in addition to 

In the case of any incident at 

which the operations area is familiar, 

gencies identified and for coordinating 

an app on Serv Notes Eletrosul, which 

substations or power plants, there are 

to restore power through grid and 

drills and training procedures for these 

publishes the Reports and Contingency 

operation teams permanently on call 

equipment automation. The community 

plans. The community is engaged in the 

Plans of its facilities. Concerning power 

that can provide first aid and perform 

is informed through communication 

plans that concern them, such as flood 

generation, all operation and maintenance 

repairs in the shortest time possible. For 

channels and industrial customers 

control, which involves the Civil Defense 

activities performed by Eletrosul are 

incidents occurring outside its facilities, 

through the Operations Center. For all 

and the Port Authority, etc.

governed by internal regulations. 

the company has a service plan to be 

other customers who may contact the 

Eletrobras Eletronorte

Eletrobras Furnas

A UHE Balbina possui sistema para The 

Prevention and mitigation measures are 

Balbina Hydroelectric Plant has a system 

systematically planned and conducted in 

for restoring energy production through 

all generation and transmission projects 

emergency generators in case of power 

under the responsibility of Eletrobras 

outages. This type of installation is 

Furnas. The implementation of Social 

foreseen in the National Operator of the 

Communication Programs (PCS) and of 

Electric System’s standards and procedures 

Environmental Education Programs (PEA) 

for the network, which conducts annual 

in the areas enables the maintenance of 

practical restoration tests, pursuant to 

continuous communication channels with 

the regulations of each company. If there 

society and the assessment of impacts.

is a risk of incidents, communities are 

Eletrobras Furnas is implementing 

informed according to their area of occur-

Emergency Response Plans at its 

rence (flood area) at least 20 days prior to 

operating units in order to define 

the date of the expected opening of the 

responsibilities and effective procedures 

spillway. The main contingency measure 

to be conducted in emergency situa-

in the community is the opening of flood-

tions or to minimize harm to people, the 

gates, which is conducted according to 

environment, and assets. Each operating 

the climate influence and to operational 

unit has its own Fire Brigade, which works 

dispatch, with various means of communi-

as first responder in case of accidents and 

cation to inform residents about the water 

contacts public authorities, if necessary 

level while floodgates are open. Authorities 

(fire departments, environmental 

are notified about this plan and the possi-

agencies, etc.). These brigades are periodi-

bility of the opening of floodgates and 

cally trained and their members are 

about the measures taken to inform the 

volunteer company employees. 

community. At the end of each event, all 
situations and the steps taken to prevent 

The Response Plan for Emergencies 
Involving Transmission Lines defines the 

its recurrence are assessed, with the partic-

nearest hospitals where victims should 

ipation of the entire group involved.

be taken. Every incident registered at the 

implemented after the area is analyzed. 

company, the call center is prepared to 

Eletrobras Furnas has been developing 

communicate the expected reestab-

various awareness actions to inform the 

lishment of power.

Eletrobras Distribuição Acre

Eletrobras Distribuição Acre has a 

contingency plan in place for the floods 

on the Acre River, which is the most 

significant risk in the concession area. 

When power outages are caused by 

floods, the company is supported by 

law enforcement agencies to enable 

service continuity. The flooded areas are 

analyzed and, supported by this analysis, 

actions to restore services are carried 

out based on the inspection of the entire 

network of cables, meters, insulators, etc.

public about hazards involving electrical 

appliances, to provide clarification about 

activities that should not be developed in 

the rights of way of the transmission lines, 

and to indicate the areas of the reservoir 

where fishing is prohibited. Since the 

transmission system is constantly 

expanding, the Contingency Plans are 

constantly evolving.

Agreements with local city govern-

ments enable the expansion of health 

and education services, the improvement 

of sanitation systems, the provision 

of water and energy, and the increase 

of public security. Social and environ-

mental education lectures inform Furnas 

employees and outsourced construction 

workers about methods to minimize 

impacts on the way of life of the 

communities. Specific programs conduct 

archeological surveys in the areas where 

there is direct intervention of the projects 

and foster the appreciation and rescue of 

local culture.

122

123

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasResettlement

The studies conducted in the initial 

The Environment Committee of 

planning and implementation phases of 

the Eletrobras companies (see item 

projects may uncover conflicts and issues, 

Environmental Management System) has 

such as the need to resettle populations. 

active work groups, whose members are 

These issues may cause the layout of the 

representatives of all companies and seek 

project to be reviewed.

to share experiences, hold discussions, and 

The “Relationship with Society” 

advance in the update of the guidelines 

principle, contained in the Eletrobras 
Environmental Policy, determines that 

pertaining to the resettlement of the 
populations affected, to Indigenous issues, 

dialogue with the various social agents 

and to environmental communication 

should occur from the very beginning 

and education.

of project planning, identifying expecta-

The Social Communication Plan 

tions and needs. It also establishes that 

establishes actions that include the imple-

communication processes should be 

mentation of local offices, enabling access 

implemented using language that is 

to data and exchange of information 

appropriate for the audience to which 

with communities to occur before the 

it is intended and that there should be 

public hearings provided for by law. In 

continuous communication and clari-

order to provide information about the 

fication of issues pertaining to energy 

projects, local communication channels 

and to social and environmental actions. 

are used, such as newspapers and radio 

Among the studies most commonly 

stations, as well as meetings with the 

conducted, we highlight the Social and 

community and company websites. 

Economic Registry, which identifies and 

The Environmental Impact Assessment 

qualifies the population affected by the 

is made available to the general public 

projects.
(GRI EU24)

in easily accessible locations, such 

as municipal libraries and city halls. 

Eletrobras answers questions about its 
projects through the Fale Conosco (Contact 
us) channel, among others.
(GRI EU19)

Generally, the population living in the 

areas of the reservoirs of hydroelectric 

plants are relocated more frequently, 

and Eletrobras provides all the support 

required, from the registration of the 

properties located along the river where 

the dam will be built to the social and 

economic documentation of the popula-

tions affected. The amounts paid for 

compensation for lands, crops, buildings, 

and others are based on surveys that 

study values and asking prices in the 

Projects  
and programs

area of the project.

More than merely a utility service 

Wind farms do not require popula-

provider, the Eletrobras companies 

tions to be resettled, since wind turbines 

recognize that they are also responsible 

and the other infrastructure associated 

for improving  the standard of living in 

with the operation of the project can be 

the communities where their projects are 

installed while individuals remain at 

located. This commitment is formalized 

their locations. 
(GRI EU20)

in the Eletrobras’s Social Responsibility 

Guidelines. The company develops and 

supports a number of social and cultural 

In 2013, a total of 353 individuals were 

projects and actions, including donations 

resettled, 325 economically and 28 physi-

and public health campaigns. In 2013, the 

cally. This resettlement occurred due to 

Eletrobras companies donated a total of 

the implementation of five transmission 

R$136,360,961.73 in products, services, and 

lines and new power plants. In the same 

period, Eletrobras  Eletrosul, Furnas, and 

in kind.
(GRI SO1)

holding) compensated 770 people and 
Eletrobras Eletronorte compensated 46832. 
All of the cases were in connection with 

the use of rights of way.
(GRI EU22)

32.  Eletrobras Eletronorte 
registered only compensa-
tion paid to 117 properties 
in this period. For calculation 
purposes, we considered an 
average of four individuals 
per property.z 

Learn more about some of the social 

and cultural projects and programs 

developed by the Eletrobras companies:

Rede Proteger

Itaipu Binacional and 40 other social 

entities located in Foz do Iguaçu are the 
Brazilian counterparts of Rede Proteger 
(Protect Network), which promotes 

and protects the rights of children and 
adolescents, especially in terms of abuse 

and sexual exploitation. Ciudad del Este 

(Paraguay) and Puerto Iguazú (Argentina) 

also participate.

124

125

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasTrinational Campaign to Prevent the 

Exploitation of Children and Adolescents

O Mundo da Luz Multimedia kit
The efficient and safe use of energy 

respectively, and extended and revised 

in 2011. In 2014 new versions are being 

Government 
and public 
policies

This initiative brings together Itaipu 

and its impacts on lives, society, the 

developed in order to submit proposals for 

One of the principles of Eletrobras is to 

Binacional, municipal departments of 
social services and tourism, Rede Proteger, 
and representatives of the governments of 

environment, and citizenship are 

the topics of this kit, which has been 

the next three years.

operate in line with government authorities 

The purpose is to benefit approximately 

and branches, as a public utility, to support 

developed in several schools and events 

270 households, equivalent to 1080 people. 

public policies that foster economic devel-

Ciudad del Este (Paraguay) and of Puerto 

in the community since 2007. The digital 

Iguazú (Argentina). TV show host Xuxa 

material includes educational soap 

The planned investment for the period 

was R$80,000 per year, per community, 

opment and social well-being.
(GRI SO5)

Meneghel was selected by the tri-national 

operas that depict the daily activities of 

totaling R$ 480,000.

work group to be the face of the campaign, 

a family and the role of electricity in the 

In the reviewed and expanded action 

The Eletrobras companies support 

and she will allow her image rights to 
be used in the production of advertising 

lives of these characters; it also includes 
children’s games, Electropedia, and comic 

plan have been identified in Araçatiba five 
demands focusing on health, education, 

important initiatives of the Federal 
Government and manage programs and 

materials such as billboards, bus doors, 

books. Eletrobras Distribuidora Rondônia 

infrastructure, youth, culture, local identity 

sector funds that serve various areas of 

videos, and others. It also includes training 

introduced this kit to over 15,000 people 

and community organization community, 

the electric utilities sector. These programs 

courses for tourism professionals. The 

in a number of actions and fairs, events, 

generating 29 initiatives. Retreat in four 

seek to provide universal access to 

action will be conducted on a permanent 

and public buildings. The kit was also 

focused demands on health, infrastructure, 

electricity and to energy efficiency and to 

basis in the three cities.

distributed to the individuals who visited 

generation of employment and income, 

foster the sustainable development of the 

Eletrobras’s booth at the international 

community empowerment, identity and 

country, namely the National Program for 

Citizenship Promotion Campaign – 

Power up

Rio+20 Conference.

Eletrobras Distribuição Acre provided 

Regional Development Program

culture, generated 27 initiatives.
(GRI SO1)

services to the community, replacing light 

Since its creation, Eletrobras Furnas has 

Eletrosul Open House Program 

bulbs, offering tips on safety and efficient 

already implemented 14 Integration 

energy consumption, enrolling customers 

in the Social Tariff program performing 

rapid blood tests and blood pressure tests, 
and monitoring for the Bolsa Família 
(Family Allowance) Program.

Rádio Se Liga Aí program
In 2013, Eletrobras Distribuição Rondônia 
ran an advertising campaign called Se 
Liga Aí, composed of 26 one-minute spots 
about various topics on the main radio 

stations in the state, offering information 

on the safe and efficient use of electricity.

Center projects in various communities, 
such as quilombolas, rural settlements, 
and dumps in the states of Rio de Janeiro, 

Espírito Santo, Minas Gerais, Mato Grosso, 

and Goiás. Moreover, ten projects were 

funded, 14 participatory social diagnoses 

were developed, and ten community 

development action plans were consoli-

dated. Finally, seven community forums 

were created to function as privileged 

spaces for the discussion and planning 

of the actions to be implemented in 

the region. In total, over 29,000 people 

benefit from the actions developed by this 

program.

In 2005 and 2006 were drawn up 

the plans of action of Quilombola 

Communities Retiro and Araçatiba, 

the Conservation of Electricity (PROCEL), 

the National Program for Universal 
Access to and Use of Electricity (Luz para 
Todos), and the Alternative Energy Source 
Incentive Program (PROINFA), among 

others.
(GRI EC8, GRI EC9, GRI EU7, GRI EU23)

Developed by Eletrobras Eletrosul, this 

project develops an educational program 

aimed at children between 10 and 11 years 

old and is conducted on the company’s 

premises, with the purpose of informing 

National Program for the  

and discussing social, economic, ecologic, 

Conservation of Electricity (PROCEL)

and energy saving aspects, approaching 

The PROCEL fosters the efficient use of 

the benefits and risks of electricity. In 2013, 

energy and the prevention of its waste. 

a total of 204 schools and 11,838 children 

Coordinated by the Ministry of Mines and 

participated in the program in the states 

Energy, Eletrobras offers technical and 

of Santa Catarina, Paraná, Mato Grosso do 

financial support to these actions. Since 

Sul, and Rio Grande do Sul.

its implementation in 1985, the results 

obtained have enabled the postponement 

of investments in the electric utilities 

sector, a decrease in the emissions of 

carbon dioxide equivalent, and incentives 

for the technological development of 

energy-efficient equipment.
(GRI EC9, GRI EU7)

126

127

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobrasfoto: Jorge Coelho/Arquivo Eletrobras

In 2013, Eletrobras PROCEL contributed 

to saving over 9.744 million megawatts-

hour (MWh), which represents R$1,052.23 

million and which is equivalent to the 

annual consumption of approximately 

five million households. Additionally, 

it prevented the emission of 935,000 

tCO2eq, which corresponds to the annual 
emissions of 321,000 vehicles. PROCEL was 

shortlisted in the Green Project Awards 

Brazil in the Mobilization Initiative and 

Product or Service categories.

The National Program for the 

Conservation of Electricity (PROCEL) 

operates in various fronts: 
•  Municipal Energy Management Program 

(PROCEL GEM)

•  Program for Energy Efficiency in Public 

Lighting and Traffic Lights (PROCEL Reluz)

•  Program for Energy Efficiency in 

Environmental Sanitation  

(PROCEL Sanear)

•  Program for Energy Efficiency in Buildings 

(PROCEL Edifica)

•  Program for Energy Efficiency in Public 

Buildings (PROCEL EPP)

•  Program for Energy Efficiency in Industries 

(PROCEL Indústria)

•  PROCEL Education

•  National Center for Energy Efficiency 

Information (PROCEL Info)

•  PROCEL Eletrobras Seal

•  Eletrobras PROCEL Solar Network

Learn more about the PROCEL at:
www.eletrobras.com/procel
www.procelinfo.com.br

•  The PROCEL Eletrobras Seal informs 

consumers about the most energy 

efficient equipment. In 2013, the 

seal was awarded to 36 models of 

equipment, including 187 manufac-

turers, and 3,748 products. 

•  In 2013, PROCEL Reluz replaced 

62,000 inefficient points of public 

lighting in six municipalities, which 

enabled energy savings and a 

reduction in demand of 23,654.04 

MWh and 5,400 kW, respectively.  

•  The PROCEL Edifica offers technical 

support to the National Building 

Labeling Program, conducted in 

partnership with INMETRO; in 2013, 

it awarded 987 National Energy 

Conservation Labels, of which 24 

were given to buildings. Furthermore, 

it launched the free software 

called Domus Eletrobras, with 

innovative aspects that enable the 

hygro-thermal-energy simulation 

of commercial, service, and public 

buildings.

ORGANIZATION OF THE 8TH INTERNATIONAL 
CONFERENCE ON ENERGY EFFICIENCY IN MOTOR 
DRIVEN SYSTEMS – EEMODS
The EEMODS is the largest international conference on 
energy efficiency in electric motor systems and in motor 
driven systems. This event brings together the foremost 
global experts on the subject, in connection with manufac-
turers, associations, academia, industries, research centers, 
governments, and public-policy entities. The conference 
addresses technical, economic, market, environmental, 
governmental, and regulatory issues. 

foto: Pedro Ferreira/Eletrobras Cepel

  The 8th Conference, held in October 2013 in Rio de 
Janeiro, was organized by Eletrobras and by the Electric 
Energy Research Center (Cepel) and received the technical 
and scientific support of the European Commission DG Joint 
Research Centre. The event lasted three days, hosted 242 
participants, and held 24 technical sessions, two plenary 
sessions, three special sessions, and two concurrent events. 

Luz Para Todos
The National Program for Universal Access 
To and Use Of Electricity – Luz Para Todos 
(LPT – Light for All), institutionalized in 

2003, aims to provide, by 2014, electricity 

to the Brazilian rural population who 

still does not have access to this utility. 

LPT offers solutions for the use of energy 
as a tool for the social and economic 

development of low-income communities, 

contributing to reducing poverty and 

increasing family income, in addition to 

helping retain families in rural areas by 

improving the quality of life.
(GRI EU23, GRI EC9)

Access to electricity facilitates the 

integration of health, education, water 

supply, and sanitation services and acts 

as a driver of the social programs of the 

Federal Government. The program also 

provides for the free installation of up to 

three ceiling light boxes (one per room), 

two power outlets, conduits, light bulbs, 

and other materials necessary. 

The initiatives of this program are prior-

itized to serve the communities assisted 

by the Citizenship Territory Program or 

the Brazil Without Extreme Poverty Plan; 

rural settlements; Indigenous settlements 
and quilombolas; communities located 
within extractive reserves; communities 

located within the area of influence of 
energy generation or transmission devel-

opments, for which the company is not 

responsible; schools; health centers; and 

community water wells.

128

129

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
The resources required are provided 

In 2013, a total of 87,300 new customer 

Eletrobras has entered into 18 contracts 

by the Federal Government through the 

accounts were connected to the grid, 

Energy Development Account (CDE), the 

totaling 3.1 million connections since 

Global Reversal Reserve (RGR), or Caixa 

2004 and corresponding to the benefit 

Econômica Federal; by the state govern-

of 15 million people in the Brazilian rural 

ments involved; and by the Enabling 

area. Considering the commitments 

Agents (concessionaires, licensed 

made between the Enabling Agents, 

distribution companies, and rural electri-
fication cooperatives).

Eletrobras, and the state governments, 
98% of the goal established for the end of 

In various cases, the provision of  

2013 was achieved. 

service is subject to the execution of 

Considering only the commitments 

related to Special Projects with the 

Enabling Agents, using resources from the 

CDE, in the amount of R$7.61 million, and 

aiming at serving 377 customer accounts 

via decentralized energy generation, 

using renewable energy sources and 

the construction of small sections of 
distribution lines (mini-grids). Of this 

total, at the end of 2013, the connection 

of 328 customer accounts to the grid was 

projects that require specific conditions, 

made between the Enabling Agents and 

attested by physical inspections.

The Ministry of Mines and Energy 
estimates that the National Program 
for Universal Access To and Use 
Of Electricity will generate over 
460,000 direct and indirect jobs.

since the locations to be served are far 

Eletrobras, 10,542 projects of the National 

from existing energy distribution lines, 

Program for Universal Access To and Use 

are geographically isolated, and are 

Of Electricity were registered in the Project 

generally in areas with low population 

Management System, totaling 490,368 

density. Preliminary estimates predict a 

projects since 2004. This total has resulted 

demand for approximately 250,000 proce-

in 2.6 million new connections, which 

dures under these conditions. 

correspond to 90% of the connections 

Thus, to complement the Work Programs 

contracted between the Enabling Agents 

that predominantly use traditional distri-

and Eletrobras, as well as in the following:

bution networks, the so-called Special 

Projects were created in 2009 focusing on 

•  The connection of customer accounts to 

sustainably providing service to geographi-

the grid in the rural area, in 5,427 munici-

cally isolated populations and prioritizing 

palities in Brazil

the use of renewable energy sources. 

•  The construction of 671,904 km of high- 

The investments forecast for the imple-

and low-voltage networks

mentation of the National Program for 

•  The implementation of 6.97 million poles

Universal Access To and Use Of Electricity, 

•  The installation of 1,001,893 transformers

by the end of 2013, totaled R$21.9 billion, of 

•  The installation of 2,108 photovoltaic 

which R$15.8 billion (72%) refers to sector-

systems

specific resources managed by Eletrobras 

(CDE) and RGR).

Since 2004, a total of R$12.6 billion 

(funded by CDE and RGR) was released, 

from a total contracted amount of R$15.8 

billion; that is, 80% of the total resources 

contracted. 

SECTOR-SPECIFIC RESOURCES, BY REGION, BY DECEMBER 31, 2013 
(in R$ millions)

REGION

North

Northeast

Midwest

Southeast

South

Brazil

CDE*

3,793.3

6,501.7

788.4

858.1

340.6

Contracted

RGR**

CDE+RGR

318.3

942.2

589.8

1,174.5

511.9

4,111.6

7,443.9

1,378.1

2,032.6

852.5

CDE

2,748.2

5,201.2

690.8

728.3

268.5

Released

RGR

CDE+RGR

284.3

837.4

527.0

943.0

387.3

3,032.5

6,038.6

1,217.8

1,671.3

655.8

12,282.1

3,536.7

15,818.8

9,637.0

2,978.9

12,615.9

*Energy Development Account
**Global Reversal Reserve

130

131

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasNumber of connections

as of December 31, 2013
Eletrobras Agreements 
Registry LPT System + Special Projects Inspected

BRAZIL
2.614.041 CONNECTIONS

NORTH
475.346
     CONNECTIONS

NORTHEAST
1.348.112
CONNECTIONS

INTERNATIONAL TECHNICAL COOPERATION 
AGREEMENT TO ASSIST REMOTE REGIONS
In order to support distribution companies in the provision 
of services to remote areas with systems that use renewable 
energy sources and to foster the social inclusion of the 
rural population of Brazil, Eletrobras maintains a technical 
cooperation project with the Inter-American Institute for 
Cooperation on Agriculture (IICA). Through this cooper-
ation project, computer tools are developed to manage 
rural electrification projects, training is offered at the 
concessionaires, and studies about management models 
of energy provision contracts are conducted, thus joining 
efforts to develop and integrate actions to plan, develop, 
and evaluate projects for decentralized energy generation 
systems for universal access to electricity. 

(GRI EU23)

MIDWEST
189.208
CONNECTIONS

KEY
CONNECTIONS IN THE STATE

up to 25,000

25,001 < 50,000e

50,001 < 75,000

75,001 < 100,000

100,001 < 200,000

over 200,000

SOUTH
181.111
CONNECTIONS

132

SOUTHEAST
420.264
CONNECTIONS

foto: Jorge Coelho/Arquivo Eletrobras

133

Eletrobras 
     
     
     
     
 
Human  
Rights

The Eletrobras companies address human 

training in the organization’s policies 

rights topics in the studies conducted 

and procedures on the topic, whether 

for the implementation of new develop-

at UNISE or through various lectures. In 

ments and take measures to prevent their 

these companies, 15.9% of the employees 

violation in the locations where they 

were trained in human rights policies and 

operate. 

procedures, totaling 27,614 hours. 

All companies raise awareness among 

At Eletrobras Chesf, in 2013, the number 

their employees and other stakeholders 

of training hours on human rights grew 

through campaigns and events. In order 

by 300%, training 2,071 employees, an 

to reinforce these issues, employees of 

the Eletrobras companies receive formal 

increase of 191.7% in relation to 2012. 
(GRI HR3)

TOTAL NUMBER OF HOURS OF EMPLOYEE TRAINING ON POLICIES AND 
PROCEDURES CONCERNING ASPECTS OF HUMAN RIGHTS THAT ARE RELEVANT 
TO OPERATIONS, INCLUDING THE PERCENTAGE OF EMPLOYEES TRAINED 

(GRI HR3)

Number of employees who have received formal  training in the organization’s policies and procedures on 
human rights issues

2013

3,820

Total number of hours of employee training on policies and procedures concerning aspects of human rights

109,442

Percentage of employees trained in human rights 

15.9%

In 2013, data includes all companies, except Eletropar.
In 2012, data includes Eletrobras Distribuição Acre, Chesf, Eletronorte, Eletrobras holding, and Itaipu Binacional.
This indicator was not reported in 2011.

2012

1,372

27,614

11.0%

CLAUSES
In 2013, all contracts (100%) included 

human rights clauses. However, Eletrobras 

still does not have a formal mechanism 

for monitoring these contract clauses.
(GRI HR1)

CUTTING-EDGE SUPPLIER  
HIRING METHOD
Eletrobras understands that all 
suppliers involved in labor-intensive 
contracts are critical in relation to 
sustainability factors, considering 
that they are at significant risk for 
incidents of child, forced, or forced 
labor and for incidents of other 
human rights or labor violations. 
Hence, of the 127 significant 
suppliers of Eletrobras holding, 
100% included human rights 
clauses in their contracts.
(GRI HR2)

REMEDIATION
In 2013, a total of 126 grievances related 

to human rights and discrimination were 

filed, of which 116 were resolved, and 

10 were pending. Of these grievances, 

59 (46.8%) were filed by external stake-

holders. Of the 116 grievances resolved, 

only  

14 were upheld, of which 12 related to  

discrimination and 2 to human rights.
(GRI HR11)

134

135

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
ENVIRON-
MENTAL  
PERFORMANCE

ENERGY FOR  
CONTINUED GROWTH_138

ENVIRONMENTAL  
MANAGEMENT SYSTEM_138

ENERGY_140

ENERGY EFFICIENCY_142

WATER AND WASTEWATER_145

BIODIVERSITY_148

CLIMATE CHANGE_153

EMISSIONS_154

WASTE_160

SPILLS_162

ENVIRONMENTAL INVESTMENTS  
AND SPENDING_164

PROJECTS AND PROGRAMS_165

Serra da Mesa Lake, Uruaçu, Goiás.

136

137

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasEnergy for  
continued growth

To responsibly generate, transmit, and 

distribute energy, causing minimum 

interference on the environment and on 

the surrounding areas where it operates: 

this is Eletrobras’s environmental strategy. 

It implies an organic interaction with the 

multiple aspects of its businesses and 

with the method with which it interacts 
with the environment and puts into 

practice sustainable development.

Environmental issues are present 

in all the company’s corporate policies, 

whether Environmental, Sustainability, 

Energy Efficiency, Water Resources, Risk or 

Research Management, or Development 

and Innovation, in addition to being part 

of the Code of Ethics of the Eletrobras 

Environmental 
Management 
System

companies.

Eletrobras’s Environmental Management 

In order to leverage synergy between 

System enables the monitoring of 

corporate sustainability practices and the 

environmental actions in all companies 

management, business, and relationship 

of the system and is based on three core 

strategy, Eletrobras’s Environmental Policy 

elements: the Environmental Policy, the 

is enforced in all companies in order to 

Environment Committee, and the System 

reduce the possibility of risks, taking into 

of Indicators for Corporate Sustainability 

account the legislation and the corporate 

decision-making process. 

Management (IGS System).
(GRI 3.9)

All the aforementioned corporate policies can be viewed 
and downloaded at www.eletrobras.com/elb/data/
Pages/LUMISD76CB1BBPTBRIE.htm

ENVIRONMENTAL POLICY
Eletrobras’s Environmental Policy 

addresses diversity in its business 

ENVIRONMENT COMMITTEE 
(SCMA)
The technical and institutional body that 

segments – generation, transmission, 

discusses practices and defines common 

and distribution – and in its generation 

guidelines for addressing the social and 

sources – water, nuclear, thermal, and 

environmental issues of the Eletrobras 

wind power. In May 2013, the new version 

companies, the SCMA is a joint committee 

of this policy was approved and its major 

composed of the managers of the 

innovation was the incorporation of 

environmental areas of the companies. 

five guidelines, which seek to provide 

It convenes at least three times a year. 

the operational dimension required for 

It also includes 11 work groups and 

the companies’ daily environmental 

three temporary committees, which are 

management practices. 

composed of experts from the technical 

These guidelines refer to biodiverisity, 

teams of the companies.

to environmental communication, to 

environmental education, to the social, 

environmental, and asset management 

of reservoirs, and to climate change; 

the latter derives from the Statement 

of Commitment approved in 2012, 

which aims to meet strategic corporate 

objectives.

SYSTEM OF INDICATORS FOR 
CORPORATE SUSTAINABILITY 
MANAGEMENT (IGS SYSTEM) 
Since 2010, this important strategic 

management tool has been monitoring 

environmental sustainability indicators 

based on the analysis of variables 

collected from various areas of the 

Eletrobras companies. Currently, the 

system is being expanded to cover the 

social, economic, and financial dimensions 

as well. In the environmental dimension, 

the IGS System monitors topics such as 

water, energy, waste, biodiversity, 

voluntary actions, and legal compliance in 
173 performance indicators33.

33.  All these indicators 
have coverage of more 
than 75% of net operating 
revenues, with the exception 
of waste that have coverage 
between 50 and 60%. 
However, for nuclear waste, 
the coverage is 100%. The 
coverage of these indicators 
is reported publicly on the 
Eletrobras site, available 
at: http://www.eletrobras.
com/elb/data/Pages/
LUMISA3F7EF0EPTBRIE.htm

138

139

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasEnergy

Eletrobras is committed to the mainte-

nance of the environment and to the 

sustainability of the business; therefore, 

it develops conservation and efficiency 

improvement actions and projects, 

whether internally or in the communities 

where it operates.

DIRECT ENERGY 
CONSUMPTION
Consumption of direct renewable 

INDIRECT ENERGY 
CONSUMPTION
Indirect energy refers to energy consumed 

energy (ethanol and biodiesel) and 

through intermediate sources; that is, 

non-renewable energy (gasoline, natural 

energy consumed as electricity. In 2013, 

gas, liquefied petroleum gas, diesel fuel, 

a total of 2.2 million MWh of energy (7.9 

etc.) occurs through the use of equipment 

million GJ) were consumed in the admin-

and machinery, the operation of thermo-

istrative and production processes of the 

electric power plants, the use of the fleet 

Eletrobras companies. 

of vehicles, and other operations. This 

Consumption of energy in adminis-

consumption is monitored by the IGS 

trative activities increased in 2013 because 

System, which allows for the identifi-

of the improved data coverage, which now 

cation of variations and the establishment 

considers two new variables: stand-alone 

of actions to control them.  

systems and self-generation. Moreover, the 

In 2013, direct energy consumption 

total energy consumed in the reporting 

totaled approximately 250 million 

period rose by approximately 24% due to 

gigajoules (GJ), an increase compared with 

the inclusion of the electricity consumed 

the previous year (217.6 million GJ) due to 

at the substations of Eletrobras Amazonas 

the increased use of thermoelectric power 

Energia, Chesf, Eletronorte, and Eletrosul, 

plants by the National Operator of the 

Electric System (ONS). 

which was not reported in previous years.
(GRI EN4)

Regarding consumption of uranium, 

Eletrobras Eletronuclear registered a 

drop of 8.3% in 2013, particularly due to 

a scheduled shutdown to replace the lid 

of the reactor at Angra 1, which caused a 

longer shutdown at the plant.

Consumption of gasoline decreased by 

42.2%. This reduction was caused by the 

initiatives implemented by Eletrobras to 

comply with the guidelines established for 

decreasing greenhouse gas emissions (GEE)
(GRI EN3)

FUEL CONSUMPTION 
in GJ 
(GRI EN3) 34

34.  Unlike previous years, in 
2013, data from EN3 were 
calculated based on the 
Greenhouse Gases Inventory.  

Administrative activities

Thermoelectric generation

TYPE OF FUEL

Renewable

Biodiesel

Ethanol added to 
gasoline*

2013

12,632.1

14,712.6

2012

N/Av

N/Av

2011

2013

N/Av

1,939,776.7

N/Av

N/Ap

N/Ap

2012

N/Av

N/Ap

N/Ap

2011

N/Av

N/Ap

N/Ap

Automotive Ethanol**

27,478.2

28,369.4

26,568.7

Non- 
renewable

Natural gas

Coal

Gasoline

Aviation gasoline

LPG

CNG

Two-stroke oil

Fuel oil

Diesel oil

Aviation kerosene

Uranium***

305.4

N/Ap

481.9

N/Ap

126.0

58,761,920.0

12,536,482.2

1,796,037.8

N/Ap

35,499,283.1

33,824,311.9

26,083,998.3

69,673.3

120,648.8

28,743.4

1.9

5,491.3

21.4

134.9

N/Ap

N/Av

5,526.4

300.2

355.9

N/Ap

N/Av

878.8

242.9

18.0

N/Ap

N/Ap

N/Ap

314.6

N/Ap

N/Ap

N/Ap

N/Ap

N/Av

N/Ap

N/Ap

N/Ap

N/Ap

N/Av

N/Ap

N/Ap

8,532,257.6

12,696,182.7

1,242,762.0

239,803.9

354,754.3

128,718.0

38,193,016.3

41,575,866.6

8,250,547.7

7,059.9

N/Ap

4,927.0

N/Ap

7,100.0

N/Ap

N/Ap

N/Ap

N/Ap 106,807,516.3 116,468,740.9 111,922,556.9

Total

377,315.0

515,364.0

192,395.7 249,734,084.7 217,101,584.3 149,295,902.7

* Ethanol added to gasoline - anhydrous ethyl alcohol
** Automotive ethanol - hydrous ethyl alcohol (used directly in vehicles running on ethanol or flex-fuel)
*** Source: IGS System
N/Ap: not applicable
N/Av: data not available

ENERGY CONSUMPTION 
(GRI EN4)35

35.  Unlike previous years, in 
2013, data were calculated 
based on the Greenhouse 
Gases Inventory. Moreover, 
the “Substations” category 
was added to the scope of 
electricity consumption.

Administrative 
activities

Hydroelectric 
generation*

Thermoelectric 
generation

Substations

Total

2013 2012 2011

2013 2012 2011

2013 2012 2011

2013 2012 2011

2013 2012 2011

MWh

GJ

672,355.6

151,110.7 105,423.0

257,039.0

279,444.6 162,373.0 1,210,476.6 1,351,748.3 924,139.2

61,770.3

2,201,641.5 1,782,303.5 1,191,935.3

N/Av

N/Av

2,420,480.2

543,998.4 379,522.9

925,340.4 1,017,144.2 584,542.8 4,357,715.7 4,488,621.4 3,326,901.2

222,373.2

7,925,909.5 6,049,764.0 4,290,967.0

Contrary to previous years, in 2013 data was calculated based on the Greenhouse Gas Inventory. 
*In 2013, data does not include Eletrobras Eletrosul.
N/Av = Not available.

140

141

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
Energy 
efficiency

The Integrated Energy Efficiency 

Committee of the Eletrobras System 

The CIEESE, in conjunction with the 

(CIEESE) is coordinated by the Eletrobras 

reduction goals established, stimulated 

holding and formed by representatives 

companies to develop specific actions and 

of the companies, who hold periodic 

projects to decrease energy consumption. 

meetings for the improvement of 
processes and the preparation and 

Itaipu Binacional, for example, upgraded 
its refrigeration equipment, installed 

monitoring of action plans, pursuant 

thermal insulation in buildings, and 

to the competencies developed by each 

replaced the light bulbs in the offices of 

company. 

the power plant with more cost-effective 

The CIEESE was responsible for 

ones. Eletrobras Furnas also retrofitted its 

preparing the new energy efficiency 

HVAC and lighting systems. 

policy, published in December 2012. In 

In the distribution segment, we 

2013, CIEESE discussed with companies 

highlight the Conscious Consumption 

their respective projects, the actions of the 

Project, which provides information 

Internal Energy Conservation Committees 

about the importance of the rational use 

(CICEs), in addition to energy efficiency 

of energy to employees. The campaign 

indicators, and the implementation of 

stimulates employees to turn off 

the ISO 50001 standard in the Eletrobras 

equipment and lights during their breaks 

companies.

and when they are away from their 

At Eletrobras holding, the CICE imple-

mented a number of actions to reduce 

workstations.
(GRI EN5)

energy consumption, such as the planning 

for the energizing and de-energizing of 

loads, the standardization of the purchase 

of energy-efficient equipment, the imple-

mentation of programs to raise awareness 

of employees and contractors, and the 

creation of a space for CICE on the intranet. 

By the end of 2013, there was a reduction 

of 6.77% in the consumption of energy 

in relation to 2012, which is equivalent to 
an energy savings of 414,007 kWh and 

exceeds the goal of 5%.
(GRI EN5)

ENERGY EFFICIENCY IN THE 
LIGHTING OF THE TIJUCO 
PRETO SUBSTATION 
The studies conducted for the 
optimization of the lighting at the 
yard of the Tijuco Preto substation, 
at Eletrobras Furnas, through the 
use of a light flow control system 
reduced energy consumption 
and light flow by 28% and 32%, 
respectively, enabling annual 
savings in energy consumption and 
maintenance, increasing the life 
cycle of bulbs. The reduced light flow 
does not interfere with the regular 
activities and it is not perceptible to 
operators. 
  The study is highly replicable, 
considering that the Eletrobras 
companies have 257 substations in 
their transmission system. Its imple-
mentation in this complex would 
enable a reduction of 20,261.9 MWh 
in annual energy consumption. This 
study, however, does not consider 
the substations of the distribution 
system or the step-up substations of 
power plants. 
(GRI EN5)

Eletrobras also strives to reduce its 

indirect energy consumption. Hence, it 

invests in mobility solutions, such as the 

use of videoconferencing to decrease the 

need for business trips. Furthermore, the 

Eletrobras companies have implemented 

various initiatives, such as Eletrobras 
Distribuição Rondônia and Eletrobras 

Eletrosul, which improved logistics in their 

administrative headquarters.
(GRI EN7)

ENERGY SAVED

(GRI EN5)
Conversion and retrofitting 
of equipment

Changes in employee 
habits 

Total 

MWh

GJ

22,753.9 81,914.1

7,698.2 27,713.6

30,452.1 109,627.7

In 2013, data does not include the following companies: 
Eletrobras CGTEE, Distribuição Acre, Distribuição Alagoas, 
Distribuição Piauí and Eletronuclear / In 2013, no energy 
was saved due to process redesign.

142

143

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasEFFICIENT CONSUMPTION  
AT ELETROBRAS ELETROSUL
The unit of the Maintenance Sector 
of Campos Novos (SC) was projected 
to comply with energy efficiency 
and rational water consumption 
concepts, among others. It is 
estimated that it will reduce its 
energy consumption by 50% in 
relation to traditional construction 
methods. 
  The building was awarded the 
National Energy Conservation Seal 
(ENCE), with the highest energy 
efficiency rating, according to the 
Inspecting Organization for Energy 
Efficiency in Buildings, of the CERTI 
Foundation. Among its differentials, 
we highlight the use of split inverter 
air conditioners, efficient lighting 
based on tubular lamps, natural 
light and rainwater harvesting, solar 
water heaters, and the treatment 
of wastewater through a wetland 
septic system. The consumption 
measurements conducted between 
November 2012 and August 2013 
resulted in an average monthly 
consumption of 1,136 kWh/month. 
Hence, we expect energy savings on 
the order of 13.6 MWh/year.

foto: Hermínio Nunes/Eletrobras Eletrosul

36.  The project is called 
“Eletrobras Agent” at 
Eletrobras Amazonas 
Energia, Distribuição 
Alagoas, Distribuição Piauí, 
and Distribuição Roraima. 
At Eletrobras Distribuição 
Acre, it is called “Eletrobras 
in the Community” and 
at Distribuição Rondônia, 
“Efficient Community.”

Among the initiatives for the provision 

of efficient products and services, we 

highlight the projects of the Eletrobras 

Agent. In 2013, these projects enabled:
•  168,660 visits of the Eletrobras Agent 36
•  The replacement of 207,621 bulbs

•  The replacement of 18,179 refrigerators

Energy savings achieved by these 

projects represented approximately 

27,000 MWh/year.
(GRI EC8, GRI EN6, GRI EU7)

We also highlight the educational 

projects developed by Eletrobras 

Distribuição Alagoas, Distribuição Piauí, 

and Distribuição Rondônia. They are 

developed pursuant to the “PROCEL in 

Schools” methodology and their main 

objective is the training of teachers and 

students in the safe and efficient use of 

energy. In 2013, the projects visited 272 

schools and raised awareness for 113,197 
students.

Water and wastewaters

Total water consumption of the Eletrobras 

companies is broken down into admin-

istrative use (consumption of employees 

in company facilities) and production use 

(such as the cooling of equipment used in 

thermoelectric plants), both of which are 

measured by the IGS System. Their total 

volume, in 2013, was 13,902,072.2 m³; that 

is, approximately 4.4 million m³ and 9.5 

million m³, respectively.
(GRI EN8) 

WATER WITHDRAWAL  
FOR ADMINISTRATIVE USE 
by source, in m3 
(GRI EN8)

Surface water*

Groundwater**

2013

2012

3,621,391.5

4,166,361.7

199,109.3

129,779.137

2011

N/Av

N/Av

Supply network***

581,610.1

517,274.338

1,000,738.2

Total

4,402,110.9

4,813,415.1

1,000,738.2

* In 2012, data includes Eletrobras Distribuição Rondônia, Eletronorte, Furnas, and Itaipu 
Binacional.
*In 2013, data includes Eletrobras Amazonas Energia, Eletronorte, Eletrosul, Furnas, and Itaipu 
Binacional. 
**In 2012, data includes Eletrobras Distribuição Piauí, Eletronorte, Eletrobras Furnas, and Itaipu 
Binacional.
**In 2013, data includes Eletrobras Amazonas Energia, Eletronorte, Eletrosul, Furnas and Itaipu 
Binacional. 
***In 2012, data does not include Eletrobras Amazonas Energia and Distribuição Roraima.
***In 2013, data includes all companies.
N/Av: data not available.

WATER WITHDRAWAL FOR THERMOELECTRIC 
PRODUCTION
by source, in m3 

(GRI EN8)

Surface water*

Groundwater**

Supply network***

Total

2013

2012

2011

9,495,785.2

9,048,822.0

978,372.0

4,176.0

N/Av

N/Av

0.0

2,293.0

57,901.1

9,499,961.2

9,051,115.0

1,036,273.1

*In 2012, data includes Eletrobras CGTEE, Eletronorte, Eletronuclear, and Furnas. 
*In 2013, data includes Eletrobras Amazonas Energia, CGTEE, Eletronorte, Eletronuclear, 
and Furnas. 
**In 2013, data includes Eletrobras Eletronorte. 
***In 2012, data includes Eletrobras Eletronorte. 
N/Av: data not available.

37.  Data for groundwater 
in 2012 was reviewed and 
updated from 743,939.12 m³ 
to 129,779.12 m³.

38.  Data for the supply 
network in 2012 was 
reviewed and updated  
from 932.814.32 m³  
to 517,274.32 m³.

144

145

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
WATER CONSUMPTION
The Eletrobras companies achieved 

savings of approximately 2% of the 

total volume of water withdrawn. This 

drop occurred mainly in administrative 

processes, due to recycling, conscious 

consumption campaigns for employees, 

and the periodic maintenance of distri-

bution networks to avoid leakages.

Water used by hydroelectric power 

plants in the generation of electricity 

is excluded from the consumption 

because it is returned to the bodies of 

water from which it is withdrawn; thus, 

it is not included in this value. Likewise, 
seawater used by Eletrobras Eletronuclear 

(approximately 3,186 million m³) to cool 

the secondary system of the Angra 1 and 

2 nuclear power plants is not consumed; 

that is, it is fully returned to the sea at 

Saco Piraquara de Fora, with a slight rise 

in its temperature, which is constantly 

monitored to comply with the standards 

established by law and to avoid any 

impact on the aquatic wildlife.
(GRI EN8)

The Eletrobras companies are members 

of basin councils and committees, 

reaffirming their commitment to water 

resource management.

PARTICIPATION IN BASIN COUNCILS AND COMMITTEES 
(GRI 4.13)

COMPANY

PARTICIPATION

Eletrobras CGTEE Member of the Jacuí River Basins Committee.

Eletrobras 
Eletronorte

Has one representative in the State Water Resource Council, in Amapá.

Full member of the Committee of the Watershed of the Ilha Grande Bay: CBH-BIG in the “Users” segment and 
member of the Collegiate Board

Full member of the State Water Resource Council of Rio de Janeiro: CERHI-RJ, in the “Users” segment

Eletrobras 
Eletronuclear

Full member of the Technical Chamber for the Integration of Management of Watersheds, Estuarine Systems, 
and Coastal Zone: CTCOST – of the National Water Resource Council – CNRH, representing the segment of 
Concessionaires and Companies Authorized to Generate Electricity 

Participates in the Thematic Chamber of Water: CTÁgua - of the Brazilian Business Council for Sustainable 
Development - CEDBS

Eletrobras Furnas

Representatives in the Basin Committees of the Guandu, Grande, Paranaíba, Paraíba do Sul, Ceivap, Entorno Furnas, 
Médio Grande, Baixo Grande, Alto Paranaíba, and Preto/Paraibuna rivers.

Itaipu Binacional

The company participates in Micro-basin Management Committees, in 29 municipalities in the region, in 
connection with the Good Water Cultivation program.

REUSE
In 2013, approximately 530,000 m³ of 
water39 were reused, most from rainwater 
harvesting, which represented 3.8% of 

WASTEWATER
Wastewater generated by the production 

process is treated pursuant to the quality 

standards required by law before being 

the total volume of water used by the 

discharged into bodies of water. According 

Eletrobras companies. Of this total, 92.6% 

to the information registered into the IGS 

was used in administrative processes, 

System by the companies, in 2013 this 

such as the washing of vehicles, irrigation, 

programmed discharge totaled approxi-

and the cleaning of administrative spaces, 

mately 5.7 million m³. Of this total, 41.4% 

sidewalks, parts, and machinery.
(GRI EN10)

was derived from the production process 
of the Eletrobras companies40.

Discharge from administrative 
processes41 totaled 3,493,264.97 m³, of 
which 100% was treated.
(GRI EN21)

39.  This value includes 
Eletrobras Eletronorte, 
Eletronuclear, Eletrosul, 
Furnas, and Itaipu Binacional. 

40. Note that the water 
discharged by Eletrobras 
is not used by another 
organization.

41.  The volume of discharge 
from administrative 
processes was calculated 
based on the NBR 7229 
standard, which considers 
that 80% of the water for 
human consumption is 
discharged.

TOTAL WATER DISCHARGE IN THE  
PRODUCTION PROCESS
BY DESTINATION, IN 2013 
(GRI EN21)

DESTINATION

Rivers

Sea

Lakes

Total

Volume in m3

2,211,257

257,756

2,500

2,471,513

In 2013, data includes Eletrobras CGTEE, Eletronorte, Eletronuclear, and Furnas.

TOTAL WATER DISCHARGE IN THE  
PRODUCTION PROCESS
BY QUALITY, IN 2013 

(GRI EN21)

TREATMENT

Treated wastewater

Wastewater not requiring treatment

Uncategorized wastewater

Total

Volume in m3

2,269,085

202,428

0

2,471,513

In 2013, data includes Eletrobras CGTEE, Eletronorte, Eletronuclear, and Furnas.

146

147

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasBiodiversity

In 2013, Eletrobras’s Environmental 

Policy incorporated specific biodiversity 

guidelines. The IGS System has been 

continuously expanding the indicators 

and variables aimed at biodiversity 

management. In 2013, a specific module 

for managing protected areas was imple-

mented with the support of the Eletrobras 

companies.
(GRI EN14)

NATUREZA DOCE PROJECT
The stingless bee project is a 
voluntary initiative implemented by 
Eletrobras Furnas to compensate the 
operation of eleven transmission 
lines that cross the Pedra Branca 
State Park (PEPB), a protected area of 
12,500 hectares, which is considered 
the largest urban forest in the world. 
Support provided by the company 
enabled the conservation of bees 
native to the Atlantic Rainforest, a 
key species for the protection of the 
local ecosystem.

(GRI EN14)

CARE AND NEW LIFE
Eletrobras Amazonas Energia 
maintained birds, mammals, reptiles, 
and fish in especially adapted 
enclosures for their recovery. When 
they are at the perfect weight and 
health condition, they are released 
back into the areas where they live 
and reproduce. In 2013, a total of 
108 birds and 67 mammals were 
reintegrated into their natural 
habitats. In addition, approximately 
24,000 turtle hatchlings were 
released into the Uatumã River, 
upstream of the Balbina dam, in the 
Uatumã Sustainable Development 
Reservation (AM).

(GRI EN14)

foto: Jorge Coelho/Arquivo Eletrobras

BIODIVERSITY MANAGEMENT
The most significant impacts on biodi-

versity during the implementation and 

operation of the developments are the 

loss of diversity in flora and wildlife, loss 

of plant coverage and of natural habitats, 

and alterations in ecosystems. For each 

impact, we identify the respective 

mitigation, control, or compensation 

measures that enable the use of the 

best techniques in environmental 

control and monitoring, pursuant to the 

environmental laws in effect and to the 

principles and guidelines of the Eletrobras 

Environmental Policy.
(GRI 1.2, GRI EN12)

In all its projects, the Eletrobras 

companies identify and monitor the 

impacts of the activities on biodiversity 

according to magnitude, relevance, 

extent, and reversibility. The studies 

are conducted with the purpose of 

examining the areas intended for the 

projects, of identifying potential damage 

from the installation and operation of 

the developments, and of proposing 

mitigation and compensation actions. 

Bodies of water and vegetation in the 

areas of the developments are monitored 

in order to determine their environ-

mental quality and the recovery of the 

affected areas.
(GRI EN14)

The studies use as reference the 

state and national lists of endangered 

species, such as the Brazilian Red Book 

of Endangered Wildlife and the Brazilian 

Red List of Endangered Plant Species, 

made available by the Ministry of the 

Environment, the international list 
issued by the International Union for 

Conservation of Nature (IUCN), and 

the Convention on International Trade 

in Endangered Species of Wild Fauna 

(CITES). Endangered species identified are 

included in specific programs.

Below, we describe some of the 

potential impacts on biodiversity, broken 

down by activity and type of project, the 

actions/programs, and the respective 

actions proposed and implemented by the 

Eletrobras companies.

148

149

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasENVIRONMENTAL IMPACTS PER PROJECT 
(GRI EN12)

Possible  
direct  
impacts

Possible  
indirect 
impacts 

Activity

Type of project

Changes in 
water quality

Impact on 
wildlife and 
flora

Generation

Hydroelectric  
power plants 

Thermonuclear  
power plants

Loss of plant 
coverage

Fragmentation 
and edge 
effects

Impact on 
wildlife

Generation 

Trans- 
mission

Hydroelectric power 
plants 

Wind farms 

 Transmission and 
distribution lines

Examples of 
actions/programs

Limnological and 
water quality 
monitoring Program

Examples of actions/programs 
developed by the Eletrobras 
companies 

Limnological and water quality 
monitoring Program – Eletrobras 
Furnas

Seawater temperature monitoring 
program – Eletrobras Eletronuclear

Reforestation program – Itaipu 
Binacional

Programs for the 
recovery of degraded 
areas

Program for the recovery of 
degraded areas – Eletrobras 
Eletronorte

Changes to 
habitats

Changes 
in wildlife 
and flora 
communities

Generation 

Trans- 
mission

Hydroelectric power 
plants 

Support for 
protected areas 
and environmental 
compensation 

Production of seedlings for 
reforestation actions – Eletrobras 
Furnas

Marine wildlife and flora 
monitoring program – Eletrobras 
Eletronuclear

Thermoelectric power 
plants 

Biodiversity 
conservation program

Wildlife study program – Eletrobras 
Furnas

Transmission lines

Wildlife and flora 
monitoring program

Biodiversity corridor – Itaipu 
Binacional

Impact on 
wildlife and 
flora

Changes 
in ecologic 
processes

Generation 

Trans- 
mission

Hydroelectric power 
plants 

Thermoelectric power 
plants 

Programs for the 
recovery of degraded 
areas 

Biodiversity 
conservation program

Wind farms

 Transmission lines 

Wildlife and flora 
monitoring program

Impact on 
the migration 
routes of 
aquatic wildlife

Interference 
in migration 
routes and 
collisions with 
birds

Reduced 
populations 

Reduced 
genetic 
biodiversity

Reduced 
populations 

Reduced 
genetic 
biodiversity 

Generation

Hydroelectric power 
plants

Fishway mechanisms

Ichthyofauna  
monitoring program

Generation 

Trans- 
mission

Distribution

Wind farms 

 Transmission and 
distribution lines

Installation of 
signaling equipment 
to prevent collisions

Elevation of towers to prevent this 
impact – Eletrobras Chesf

Maintenance of biological reserves 
and refuges – Itaipu Binacional

Nosso Patrimônio Biodiversity 
Program – Itaipu Binacional

Chelonians of Uatumã Program – 
Eletrobras Amazonas Energia

Germplasm Bank Revitalization 
Program – Eletrobras Eletronorte

Program for monitoring 
ichthyofauna and professional 
fishing – Eletrobras Furnas

Fishing and ichthyofauna program 
of the Tucuruí Hydroelectric Power 
Plant – Eletrobras Eletronorte

In 2013, Eletrobras joined efforts with 

Eletrobras Cepel in the preparation of the 

Protected Area Module of the IGS System 

PROTECTION AND 
MONITORING 
The Eletrobras companies maintain 

to create an environment in which the 

environmental control, monitoring, and 

Eletrobras companies can organize infor-

recovery programs that aim to mitigate 

mation about the actions and resources 

the impacts related to the implemen-

related to impacts or voluntary actions in 

tation and operation of its projects. In 2013 

42.  FIFA standard soccer field 
dimensions (L x W): 120m 

environmental protection areas..
(GRI EN13) 

ZERO IMPACT
Eletrobras Eletronuclear maintains a special team of biolo-
gists, physicists, and chemists that conducts permanent 
monitoring and environmental audit programs. The 
company collects samples of seawater, rainwater, surface 
water, beach sand, algae, fish, milk, pasture, and air, 
which are then compared with the data obtained before 
the Angra 1 and Angra 2 power plants started operating. 
These studies allow for comparison to assess whether the 
operation of the units has been producing any significant 
impact on the environment.  

foto: Divulgação Eletrobras Eletronuclear

The results obtained are disclosed in monthly, biannual, and 
annual reports. These reports are sent to the inspection and 
licensing agencies (INEA, IBAMA, and CNEN), which analyze 
whether the values meet the regulatory criteria. The results 
do not indicate significant impacts on the environment 
and, in over 25 years of operation, the power plants have 
not posed any threat or contributed to the extinction of any 
animal or plant species.
(GRI EN14)

alone, the company recovered an area of 

1,160.22 km², the equivalent of approxi-
mately 108 soccer fields42, and voluntarily 
planted 204,148 tree seedlings of various 

species. Furthermore, the company also 

voluntarily recovered approximately 

5,000 km² of degraded areas.

In the same period, ten new wildlife 

monitoring programs submitted to 

environmental agencies by the Eletrobras 

companies were approved, totaling 12 

developments with programs in place. 

Furthermore, special techniques to 

protect biodiversity were implemented 

in 2,986.59 km of transmission and 

distribution lines, such as the elevation of 

transmission towers to cause less impact 

on the vegetation and the installation of 

signaling equipment to guide migratory 

birds.
(GRI EN13)

In 2013, the Eletrobras companies had 

a total of 55 Voluntary Programs for the 

Protection of Biodiversity. As of this year, 

Eletrobras supported 162 protected areas, 

which total approximately 190,108 km², 

among conservation units, Indigenous 

territories, and archaeological sites. 

Additionally, R$10 million was invested 

in these protected areas in the same 

period. The company allocated R$1.7 

million to voluntary actions, including 

riparian reforestation and environmental 

education projects.

150

151

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasBiome

AMAZÔNIA
PROTECTED AREAS 
22 
INDIGENOUS LANDS 
4 
TOTAL AREA (KM2)  98.242 

ECÓTONOS  CAATINGA-AMAZÔNIA 
PROTECTED AREAS 
1 
TOTAL AREA (KM2)  63

CAATINGA 
PROTECTED AREAS 
INDIGENOUS LANDS 
TOTAL AREA (KM2) 

9
3 
14.211 

ECÓTONOS  CERRADO-CAATINGA 
PROTECTED AREAS 
TOTAL AREA (KM2) 

1 
5.261 

COSTEIRO
PROTECTED AREAS 
TOTAL AREA (KM2) 

11
4.775 

ECÓTONOS  CERRADO-AMAZÔNIA 
1 
16.780 

PROTECTED AREAS 
TOTAL AREA (KM2) 

CERRADO
PROTECTED AREAS 
34
INDIGENOUS LANDS 
3
TOTAL AREA (KM2)  36.210

MATA ATLÂNTICA
PROTECTED AREAS 
56
INDIGENOUS LANDS 
13
TOTAL AREA (KM2)  13.356

CAMPOS SULINOS
PROTECTED AREAS 
4 
TOTAL AREA (KM2)  1.207 

TOTAL NUMBER OD AREAS SUPPORTED  162
AREAS UNDER DIRECT MANAGEMENT OF ELETROBRAS   11

KEY

AMAZÔNIA

CAATINGA

CAMPOS SULINOS

CERRADO

COSTEIRO

ECÓTONOS CAATINGA-AMAZÔNIA

ECÓTONOS CERRADO-AMAZÔNIA

ECÓTONOS CERRADO-CAATINGA

MATA ATLÂNTICA

PANTANAL

A CORRIDOR CHANGING THE LANDSCAPE
The Private Natural Heritage Reserve (RPPN) of Santa Maria is a 242-hectare area located in Santa Terezinha de 
Itaipu (PR) that integrates the Biodiversity Corridor, a project that seeks to connect natural, governmental, and 
private areas isolated through deforestation in border areas shared by Brazil, Paraguay, and Argentina. 

In order to address this problem, Itaipu Binacional, in partnership with public and private institutions, 
has been creating biodiversity corridors that enable the free circulation of animals and the dispersion of 
the genetic material of plants and animals. This project has already built a green connection between the 
buffer strip of the reservoir of Itaipu Binacional and the National Iguaçu Park in the municipalities of Santa 
Terezinha de Itaipu and São Miguel do Iguaçu.
  Commitment to the consolidation of the Santa Maria Biodiversity Corridor, which corresponds to approxi-
mately 80 ha of forest in the municipalities of Santa Terezinha de Itaipu and São Miguel do Iguaçu, is the 
main goal of the project, which is part of a broader effort: the creation of the Tri-national Atlantic Forest 
Biodiversity Corridor of Alto Paraná, launched in 2003.

Learn more at: www.itaipu.gov.br/meioambiente/corredor-de-biodiversidade

Climate change

In order to face the challenges posed by 

greenhouse gas emissions (GHG), such 

climate change, the Eletrobras companies 

as the prioritization of renewable energy 

seek to develop actions that demonstrate 

sources in the company’s project portfolio 

their commitment to the improvement 

and the promotion of studies to identify 

of the tools used in the management of 

and understand risks and opportunities in 

greenhouse gas emissions (GHG). To this 

the Brazilian electric utilities sector. 

end, they prepare their annual Corporate 

In 2013, Eletrobras holding conducted 

GHG Emission Inventory with the partici-

a case study about the impacts on 

pation of 15 companies, which has been 

revenue of the Candiota III Thermoelectric 

assured by external independent auditors 

Plant (Eletrobras CGTEE) of the possible 

since 2012.
(GRI 3.9)

regulation of taxation on GHG emissions 

in Brazil. This study indicated that if 

applied, it could represent an increase 

Eletrobras has been developing risk 

of approximately 10% in expenses and 

analyses aimed at the future carbon 

operating costs of this coal-fired power 

market, and it has entered partnerships 

plant. The Eletrobras companies intend to 

with research institutes to foster studies 

include this type of study in the processes 

and to investigate the understanding 

related to their strategic planning, seeking 

about its vulnerability to climate change.

to incorporate regulatory risks into 

Eletrobras’s Statement of Commitment 

the decision-making process. Another 

on Climate Change, approved by the 

initiative that aims to adapt Eletrobras to 

company’s senior management, reinforces 

any regulatory change related to climate 

the incorporation of the topic into the 

change is its participation in government 

segments in which the company operates. 
To reaffirm this commitment, the Board 

forums, such as the Brazilian Forum on 
Climate Change, which seeks to assist 

of Executive Officers has committed to 

the government in the incorporation of 

the pursuit of a unified strategy that will 

climate change issues into the various 

enable all companies to adopt practices 

that can either reduce or compensate for 

stages of public policies.
(GRI EC2)

152

153

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Emissions

Since 2009, Eletrobras has prepared 

Panel on Climate Change (IPCC) and the  

its annual Greenhouse Gas Emission 

GHG Protocol. The result is the recording 

Inventory, in accordance with the 

of emissions by source, which is 

methodology of the Intergovernmental 

a strategic corporate tool for GHG 

management.

GREENHOUSE GASES EMISSIONS 
tCO2e

(GRI EN16, GRI EN17)
GHG INVENTORY

Fixed

Own  
Thermo- 
electric  
Plants

Gene- 
rators

Scope 1

Mobile

Fugitivas

Scope 2

Scope 3

Other HighwaysWaterways Airways

SF6 Refrigerant

Waste-
water 
Treatment 
Stations

Fire  
Extin-
guishers

Consumption 
of Electricit

Loss in 
Distribution

Loss in 
Transmission

Transporta-
tion of Fuel

Independent 
Energy  
Producers  
(PIE’s)

Transpor-
tation of 
Non-Energy 
Products

Eletrobras Amazonas 
Energia

4,006,629.0

N/Av

N/Ap

1,163.3

N/Av

N/Av

0.0

14.3

N/Av

Eletrobras Cepel

N/Ap

Eletrobras CGTEE

3,486,316.2

Eletrobras Chesf

816,110.0

1.8

N/Ap

66.0

35.5

0.5

20.1

39.7

269.8

4,099.3

N/Ap

N/Ap

N/Ap

N/Ap

N/Ap

417.2

N/Ap

N/Ap

0.0

0.0

6.9

N/Ap

N/Ap

552.1

N/Ap

Eletrobras Distribuição 
Acre

Eletrobras
Distribuição Alagoas

Eletrobras Distribuição 
Piaui

Eletrobras Distribuição 
Rondônia

Eletrobras Distribuição 
Roraima

N/Ap

N/Ap

0.7

261.3

N/Av

N/Ap

456.0

N/Ap

N/Ap

N/Ap

0.7

N/Ap

1,709.8

N/Ap

N/Ap

N/Av

N/Av

N/Ap

N/Ap

4.1

N/Ap

1,759.6

N/Ap

N/Ap 1,837.7

N/Av

N/Ap

N/Ap

6.0

23.4

1,141.2

N/Ap

N/Ap

0.0

N/Av

N/Ap

N/Ap

N/Ap

0.9

250.4

N/Ap

N/Ap

N/Av

N/Ap

N/Ap

Eletrobras holding

N/Ap

Eletrobras Eletronorte

446,717.5

N/Ap

97.4

N/Ap

88.1

11.4

2,543.8

N/Ap

111.4

N/Ap

12.2

N/Ap

0.0

N/Ap

N/Ap

58.5

8,456.2

Eletrobras 
Eletronuclear

N/Ap

2,406.3

7.7

1,075.2

14.6

N/Ap

N/Ap

94.6

157.2

Eletrobras Eletrosul

N/Ap

Eletrobras Furnas

1,439,570.3

63.2

78.7

9.4

70.0

1,435.3

4,138.0

Eletrobras Itaipu 
Binacional

N/Ap

37.6

233.9

473.2

7.4

5.8

N/Ap

80.1 15,956.4

0.0

N/Ap 13,356.7

2,688.7

N/Ap

91.8

N/Ap 6,840.0

145.9

N/Av

16.4

1.9

1.6

15.5

0.2

0.5

2.6

1.6

0.1

0.6

17.8

7.9

2.9

0.4

8.8

5.4

333,929.1

628.3

26,592.3

746.5

N/Ap

N/Ap

N/Ap

N/Ap

N/Ap

N/Ap

194,070.9

N/Av

1,406,130.3

N/Ap

N/Av

N/Ap

N/Ap

N/Ap

N/Ap

101.9

25,787.3

N/Ap

N/Av

127,975.4

N/Av

N/Ap

5,481.1

N/Ap

N/Av

Air  
Travel

680.2

205.8

91.1

Employee 
Trans- 
portation

SUBTOTAL  
BY  
COMPANY

N/Av

5,748,568.0

537.1

1,450.0

613.1

3,519,924.6

1,839.6

N/Ap

1,017,385.1

219.3

N/Ap

154,802.3

359.8

116,143.2

N/Ap

N/Ap

N/Ap

N/Ap

177.0

N/Av

118,390.9

386.9

122,661.4

N/Ap

N/Ap

N/Ap

N/Ap

142.0

N/Ap

126,794.3

348.8

86,890.2

N/Ap

N/Av

197,890.3

N/Av

342.3

N/Av

286,643.8

N/Ap

10,510.4

551.2

661.6

2,616.9

641.7

3,284.6

201.4

N/Ap

N/Ap

N/Ap

N/Ap

N/Ap

N/Ap

N/Ap

N/Ap

125,278.8

N/Ap

177,552.7

541,828.1

N/Ap

N/Av

72,455.4

N/Ap

N/Ap

17.0

N/Ap

N/Av

N/Ap

N/Ap

631.9

N/Ap

N/Ap

N/Ap

N/Ap

N/Av

N/Ap

13.9

N/Av

N/Ap

83,217.2

1,723.5

2,152.3

N/Ap

292.3

2,286.7

587,133.6

545.4

443.5

2,264.0

9,650.4

1.0

N/Av

27.3

864.5

2,180.8

332.5

196,939.6

31.0

2,007,326.5

818.5

966.6

9,759.0

Subtotal Sources

10,195,342.9

2,761.8

490.2

20,371.3

139.2

509.4 38,446.7

3,009.0

9,257.3

78.7

37,127.3

695,921.5

1,038,730.6

17.0

1,805,083.3

6,068.8

11,880.5

5,036.5

TOTAL

Subtotal -  
Type of sources

Subtotal Scopes

10,198,594.9

21,020.0

50,791.8

37,127.3

695,921.5

1,038,730.6

17.0

1,805,083.3

6,068.8

11,880.5

5,036.5

(tCO2e)

10,270,406.6

1,771,779.4

1,828,086.1

13,870,272.1

Emissions from  thermoelectric generation from Independent Producers of Energy (PIEs) whose energy is acquired by the concessionaires Eletrobras Amazonas 
Energia, Eletronorte, Distribuição Rondônia, Distribuição Acre and Distribuição Roraima and resold to end consumers, are quantified in Scope 3 and therefore 
separated from emissions relating to the  Eletrobras companies’ own thermoelectric plants. 
Two new scopes were included in 2013: Fuel transportation and transportation of non-energy products. 
N/Ap: Not applicable. 
N/Av: Data is not available.

154

155

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasIn 2013, emissions amounted to 13.8 

million tCO2e and were calculated 

with the inclusion of refrigerants and 

emissions from wastewater treatment 

plants (ETEs), considering 15 of the 

Eletrobras companies: Amazonas Energia, 

Cepel, CGTEE, Chesf, Distribuição Acre, 

Distribuição Alagoas, Distribuição Piauí, 

Distribuição Rondônia, Distribuição 

Roraima, Eletronorte, Eletronuclear, 

Eletrosul, Furnas, holding, and Itaipu 

Binacional.

GHG INVENTORY 
tCO2e

(GRI EN16, GRI EN17)

Scope 1

Scope 2

Scope 3

Total

2013

2012

10,270,406.6

8,169,468.0

1,771,779.4

1,654,495.0

1,828,086.1

1,948,184.0

13,870,272.1

11,772,147.0

2011

5,772,344.1

575,080.0

3,020,151.0

9,367,575.1

In addition to the results observed in the 

previous table, the indirect emissions 

(scope 3) regarding the consumption of 

electricity by end consumers (residential, 

industrial and commercial) based on the 
emission factor of brazilian grid43. were 
1,544,846.69 tons of CO2 for  16,092,153 

GOALS FOR REDUCING  
THE GHG EMISSIONS
As one of the commitments assumed by 
Eletrobras to face climate change44, goals 
for the reduction of greenhouse gas 

emissions were adopted in 2013. A joint 

effort of the Eletrobras companies 

resulted in the establishment of these 

MWh sold by Eletrobras utilities.

goals, which seek to reduce consumption 

The intensity of the scope 1 emissions 

of fossil fuels in their vehicle fleets (scope 

(direct emissions) of Eletrobras in 2013 

1) and of energy (scope 2) in 2015, based on 

base year was 0.055 tCO2e/MWh that is 

the baseline consumption of these 

considered low compared to other organi-

resources in 2012. Each Eletrobras 

zations in the electric sector and with an 

company has defined its own goals, 

equivalent size in the world. This is due 

considering its peculiarities and potential 

to the majority share of low-intensity 

for reducing consumption.

sources of GHG emissions in the gener-

This year, the performance of the goals 

ation matrix of Eletrobras, reaching 94% 

proposed is being evaluated for the first 

of its total net generation.

time, with the purpose of ratifying or 

43.  Annual average emission 
factor of brazilian electrical 
sector  (tCO2/MWh): YEAR 
2012: 0.0653; YEAR 2013: 
0.0960 (source: Ministry 
of Science, Technology and 
Innovation - MCTI)

44. AVisit the Eletrobras 
Statement of Commitment 
on Climate Change http://
www.eletrobras.com/ELB/
main.asp?View={564CE0B4-
00B6-45E1-BBA3-9F34FF0
A5F71}&BrowserType=IE&La
ngID=pt-br

In relation to Scope 1, fuel consumed 

by the vehicle fleet declined by 9.96% 

compared with the previous year, 

resulting in a drop of 8.31% in greenhouse 

gas emissions.

VARIATION IN GHG EMISSIONS FROM FOSSIL FUELS

Consumption  
of fossil fuels  
by vehicles  
in 2012 (l)

Consumption  
of fossil fuels  
by vehicles  
in 2013 (l)

Variation in the 
consumption 
of fossil fuels 
by vehicles 
between 2012 
and 2013

Emissions in 
2012 (tCO2e)

Emissions in 
2013 (tCO2e)

Variation % in 
GHG emissions 
from fossil fuels 
between 2012 
and 2013

SCOPE 1

Eletrobras Companies

5,246,139

4,723,556

-9.96%

13,729

12,589

- 8.31%

To reduce these emissions, the 

following can be highlighted: the gradual 

replacement of gasoline or diesel vehicles 

by flex-fuel vehicles, the increase in the 

use of electric vehicles, and a reduction in 

driving to the same location in different 

vehicles.

Regarding electricity, the Eletrobras 

companies managed to reduce 

consumption by 4% compared with 2012. 

Since Brazil had an increased production 

of thermoelectric energy in 2013, strongly 

affecting the emission factor of the 

National Interconnected System (46%) 

provided by the MCTI, the greenhouse 

gas emissions that correspond to energy 

consumption increased by 41% in the 

same period. 
(GRI EN18)

VARIATION IN GHG EMISSIONS FROM ELECTRICITY

Energy 
consumption in 
2012 (kWh)

Energy 
consumption in 
2013 (kWh)

Variation 
in energy 
consumption 
between 2012 
and 2013

Emissions in 
2012 (tCO2e)

Emissions in 
2013 (tCO2e)

Variation % in 
GHG emissions 
from fossil 
fuels between 
2012 and 2013

redirecting the actions underway so they 

can be achieved by 2015. 

SCOPE 2

Eletrobras Companies

79,550,303

76,016,655

-  4.0%

5,181

7,330

41.5%

156

157

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasAmong the initiatives to reduce 

scope 2 greenhouse gas emissions, we 

can highlight the retrofitting of HVAC 

and lighting systems, the development 

of conscious consumption programs 

to motivate employees to reduce 

consumption of electricity and other 

resources; the establishment of specific 

operating hours for lighting and air condi-

tioners, and the adjustment of metering 

and billing systems through the instal-

lation of individual consumption meters.
(GRI EN18)

To reduce scope 1 greenhouse gas 

emissions, we can highlight the gradual 

replacement of gasoline or diesel vehicles 

by flex-fuel vehicles, the increase in the 
use of electric vehicles, and a reduction in 

driving to the same location in different 

vehicles. Moreover, the Eletrobras 

companies have invested in actions to 

avoid the release of SF6 (sulfur hexaflu-

oride) into the atmosphere. The initiatives 

contributed to a significant reduction in 

these emissions, with a drop from 277,819 

tCO2 in 2012 to 38,447 tCO2 in 2013, which 

represented a reduction of 86%.
(GRI EN18)

MONTREAL PROTOCOL  
Given the fact that chlorine-based 
refrigerants harm the ozone layer 
and that Brazil is a signatory to 
the Montreal Protocol, two units 
of Eletrobras Furnas, namely the 
Marimbondo Hydroelectric Plant 
and Campinas Substation (SE), 
have started replacing the R-22 
refrigerant, the main substance used 
by the company, with chlorine-free 
refrigerants such as R-410, among 
others.

(GRI EN26)

NOX AND SOX EMISSIONS
The NOx (nitrogen oxides) and SOx (sulfur 

oxides) emissions from the activities 

conducted by the Eletrobras companies 

are primarily related to the energy gener-

ation processes of thermoelectric plants 

and to the consumption of fuels by mobile 

sources, as shown below:

NOX AND SOX EMISSIONS

in tons
(GRI EN20)

GOLD SEAL WINNER
As a signatory to the Brazil GHG 
Protocol Program, Eletrobras Furnas 
was awarded the Gold Seal, in 
2013, for its 2012 GHG Emissions 
Inventory. This shows the progress 
in the measurements conducted, 
considering as since 2009, the 
company received the Bronze Seal.

COMPANY 

Eletrobras Distribuição Acre*

Eletrobras Amazonas Energia

Eletrobras CGTEE

Eletrobras Chesf

Eletrobras Eletronorte

Eletrobras Furnas

Total

NOx emissions 

NOx emissions  

2013

 N/Ap 

9,145

2012

 N/Ap 

8,892

11,318

10,767

1,459

1,134

2,282

9

1,635

522

2011

0.9

6,103

9,886

16

1,592

225

2013

 N/Ap

17,959

29,852

1,130

2,899

10

2012

 N/Ap 

20,396

28,371

3

4,178

88

2011

0.4

13,527

62,248

1

666

39

25,338

21,825

17,822

51,850

53,036

76,481

* Eletrobras Distribuição Acre has not had any source of thermoelectric generation of its own since 2012. 
N/Ap: Not Applicable

The volume of SOx emissions from 

Eletronorte has declined due to the 

decreased consumption of fuel oil and 

diesel in the company operations. At 

Eletrobras Chesf, the increased emission of 

NOx and SOx occurred due to the growth 

in the use of natural gas and diesel. In 

turn, the increase in NOx emissions 

recorded at Eletrobras Furnas can be 

explained by the greater consumption of 

natural gas as a result of the larger energy 

production from this source.

Eletrobras Amazonas Energia has 

replaced the fuel oil used in the operation 

of four thermoelectric power plants 

located in the state with natural gas. 

Eletrobras Furnas has also replaced the 

fuel used in thermoelectric power plants. 

The two power plants that the company 

operates have already replaced fuel oil 

and are currently powered by natural 

gas. These initiatives will represent a 

significant reduction in the emission of 

pollutants and greenhouse gases.
(GRI EN18, GRI EN26)

158

159

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasUNDERGROUND  
STORAGE
In December 2013, Eletrobras Cepel 
launched the implementation of 
its Underground Storage System 
for Solid Waste in its units. This 
system is objective evidence of the 
continuous improvement of the 
waste management process, since 
it enables storage in a safe, segre-
gated, and clean manner, improving 
collection and final disposal of 
company waste.

photo: Pedro Ferreira/Eletrobras Cepel

Waste

At the Eletrobras companies, treatment 

of solid waste complies with the laws 

in effect. Hazardous waste is collected, 

sorted, and stored at its source according 

to its main characteristic (oily waste and 

solvent-contaminated waste, etc.) and 

then shipped to companies that specialize 

in its transportation, treatment, and 
disposal.

The waste sorting program (Programa 

da Coleta Seletiva Solidária), underway 

TOTAL WEIGHT OF WASTE BY TYPE
in tons 

at the Eletrobras companies, establishes 

(GRI EN22)

agreements with waste picker coopera-

tives and associations, fostering the 

creation of employment opportunities 

and income for these workers and 

reducing the disposal of solid waste in 

TYPE OF WASTE

Hazardous waste, class I

Non-hazardous waste, class II-A

Non-hazardous waste, class II-B

landfills and dumps. In 2013, Eletrobras 

Biomedical waste

companies sent 25,575.57 tons of recyclable 

Total

2013

15,599

Total 

2012

10,769

1,275,327

1,317,234

1,279

47

2,640

113

1,292,252

1,330,756

materials to cooperatives. In the same 

period, the Eletrobras companies 

generated 1,292,252 tons of waste, which 

represents a slight difference in relation 

to 2012.

TOTAL WEIGHT OF WASTE, BY DISPOSAL METHOD 
in tons 

(GRI EN22)

DISPOSAL METHOD

On-site storage

Industrial landfill

Municipal waste collection

Composting

Co-processing

Incineration

Recycling

Reuse

Total

2013

6,598

696,461

6,130

1,891

543

2,964

1,649

593,290

Total 

2012

784,778

4,067

2,126

123,687

492

118

1,970

477,036

1,309,526

1,394,274

In relation to storage and final disposal 

of biomedical waste, all Eletrobras 

companies comply with the Anvisa 
standards 45.

At Eletrobras Eletronuclear, 122 m³ of 

low- and medium-level radioactive waste 

were generated. The disposal method of 

these types of waste was selected pursuant 
to the ABNT NBR 10004:2004 standard46. 
The company has eight pieces of 

equipment that use PCB at the Angra 1 

plant. The procurement agreement for the 

purchase of new transformers to replace 

them is in effect, and this equipment 

should be delivered by July 2014. 

Replacement and disposal should occur 

during the scheduled shutdown of the 

Angra 1 plant in 2015. The company expects 

to replace all transformers by 2016. At 

Eletrobras Furnas, only the Santa Cruz 

Thermoelectric Plant and the Angra 

substation operate equipment that uses 
PCB47 The company prepares an inventory 
and monitors these substances and 

expects to eliminate them completely by 

2016.

In 2013, Eletrobras Chesf discarded 99.3 

tons of PCB. The equipment and waste 

contaminated with this oil were stored 

on-site and then incinerated, pursuant to 
NBR 8371/200548.
(GRI EN22)

45.  National Health 
Surveillance Agency.

46. Classifies solid waste 
according to its health 
hazard, considering potential 
risks to the environment and 
public health for their appro-
priate management.

47.  Chlorinated aromatic 
compounds, whose family is 
composed of approximately 
709 different compounds.

48.  This standard describes 
the types of PCBs used in 
transformers and capacitors, 
their characteristics and risks 
and establishes guidelines 
for their handling, packing, 
labeling, storage, trans-
portation, procedures for 
equipment in operation, and 
final disposal.

160

161

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasHAZARDOUS WASTE 
TRANSPORTATION 
Hazardous waste is transported by 

specialized companies, which must 

provide proof of compliance with all 

legal requirements involving this type 

of activity, such as Hazardous Waste 

Manifests and Certificates of Disposal. In 

2013, the Eletrobras companies did not 

transport (import or export) hazardous 

waste internationally.
(GRI EN24)

TOTAL WEIGHT OF HAZARDOUS WASTE TRANSPORTED
in tons 

(GRI EN24)

CATEGORIES

Transported from the organization

Transported to the organization

Treated waste

2013

12,040.7

0

193.9

2012

1,333.7

462.25

162.3

In 2013, data includes the following companies: Eletrobras CGTEE, Chesf, Distribuição Rondônia, Eletronorte,  
Eletronuclear, Eletrosul, and Furnas. The increase in this period was caused mainly by the entry of Eletrobras Eletrosul 
data in the IGS System. 
In 2012, data includes the following companies: Eletrobras CGTEE, Chesf, Eletronuclear, and Furnas.

In 2013, four spills were identified 
with a total volume of 16.28 m³, a 
decrease of 47% in relation to 2012. 
(GRI EN23)

Spills

The Eletrobras companies have local 

Risk management processes and 

contingency plans and conduct drills 

preventive management assist in the 

that enable the companies to prevent 

identification of threats and enable 

accidents related to spills and other types 

reduced environmental impacts, ensuring 

of incidents that could lead to evacu-

the provision of appropriate care and 

ation of their facilities. Furthermore, the 

preparation to avoid leakages and spills. 

companies built tanking dikes and use 

However, if an accident does occur, 

materials such as sawdust, absorbent 

processes are immediately reviewed 

mats, and containment berms. The 

and errors are assimilated to avoid their 

companies also conduct environmental 

recurrence.

audits to inspect the effectiveness of 

the containment methods used in the 

prevention of this type of accident.

SPILLS IN 2013 

(GRI EN23)

Segment

Volume (m3) Type of Substance

Impacts

Actions taken

Distribution

1.00

Dielectric  
insulating oil 

Part of the soil was 
contaminated with oil

The contaminated soil was mechanically scraped 
off, the waste was disposed of, and the area was 
recovered.

Transmission

13.35

0.93

1.00

Mineral  
insulating oil

There was no significant 
spillage to the soil, since 
the oil was contained by 
the berm surrounding  
the equipment. 

Part of the oil was burned during the fire. The 
remaining volume leaked into the containment 
basin. Subsequently, the oil was collected from 
the separation boxes and sent for appropriate final 
disposal. 

There was no significant 
spill to the soil, since the 
oil was contained by the 
gravel.

Leakage was contained by the gravel, with no 
contamination of the soil. The contaminated gravel 
was properly disposed of and replaced.

The contamination 
affected only a small 
section of a road near the 
transformer. There was 
no significant impact to 
the environment.

Oil Gator was applied to absorb the oil at two 
different points: for the initial absorption of most 
of the oil and then to complete its full absorption. 
Subsequently, the waste was removed.  
In addition, containment berms were installed at the 
end of this road to avoid soil contamination in the 
case of rain.

162

163

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasEnvironmental 
Investments  
and spendings

Projects and programs

In 2013, Eletrobras invested over R$506 

million in environmental investments. 

The Eletrobras Eletronuclear alone 

invested about R$173.6 million mostly 

The Eletrobras companies propose to their 

on billboards, posters, brochures, caps, 

stakeholders investments in environ-

and bags to be used in grocery stores. 

mental actions and practices through 

This material was distributed to rural 

programs intended for the environmental 

landowners, trade unions, city govern-

in environmental management (R$102.3 

education of communities, the preser-

ments, and other entities involved with 

The Eletrobras companies invested 
approximately R$506 million in 
environmental actions, an increase 
of 156% in relation to 2012, of 
which R$181 million was allocated 
to environmental management. 

49.   Spending of R$86 
million in the treatment 
of atmospheric emissions 
refers to the purchase 
of lime for the desul-
phurization of the flue gas 
generated in the combus-
tion of coal. This growth 
results from the increased 
use of thermoelectric 
power plants, which causes 
a higher consumption of 
lime to maintain emissions 
standards.

million) and remediation of contami-

nates sites (R$59 million). Moreover, 

Eletrobras allocated more than R$35 
million towards biodiversity preservation, 

more than R$7 million in the recovery 

of degraded areas and more than R$45 

million in research and development. 

The companies also engage in the devel-

opment of clean technologies, in energy 

efficiency programs, in environmental 

compensation, and in the preparation of 

inventories and plans for environmental 

control for permitting purposes.

ENVIRONMENTAL INVESTMENTS 
in R$ 
(GRI EN30)

PREVENTION AND ENVIRONMENTAL MANAGEMENT COSTS

2013

2012

2011

Environmental management (environmental consulting)

R$ 7,947,112.8

R$ 61,855,119.9

R$ 34,937,619.1

Environmental management (internal staff and costs related  
to the environmental area) 

Research and development

Biodiversity preservation 

Subtotal

Mitigation/compensation costs

R$ 181,727,535.1

R$ 48,617,429.6

R$ 3,538,868.1

R$ 45,656,838.9

R$ 13,126,556.2

R$ 1,372,339.0

R$ 35,773,513.6

R$ 18,444,488.8

R$ 13,061,726.6

R$ 271,105,000.4 R$ 142,043,594.6

R$ 52,910,552.8

Waste collection, treatment, and disposal 

R$ 2,320,418.6

R$ 1,532,319.6

R$ 10,125,319.6

Restoration of degraded areas and protection of areas 

R$ 7,081,495.0

R$ 13,005,656.5

R$ 2,712,166.6

Remediation of contaminated areas 

Wastewater treatment 

Treatment of atmospheric emissions

Subtotal

Other                                                       

Grand total

R$ 59,024,000.0

R$ 754,357.6

R$ 747,928.3

R$ 4,750,562.1

R$ 684,481.4

R$ 821,080.6

R$ 86,741,456.049

R$ 27,295,782.9

R$ 30,770,052.0

R$ 159,917,931.7

R$ 43,272,598.0

R$ 45,176,547.0

R$ 74,958,541.7

R$ 12,040,150.7

R$ 18,525,634.9

R$ 505,981,473.8 R$ 197,356,343.3 R$ 116,612,734.6

In 2013, data does not include the following companies: Eletrobras Distribuição Acre, and Distribuição Alagoas. 
Field “Other” considers expenditures for the recovery of archaeological, historic, cultural, and scenic heritage and for commitments made through Con-
duct Adjustment Agreements, among others.

vation of biodiversity, and monitoring of 

environmental conditions. Each company 

the target audience.
(GRI EN26)

develops its own actions, which are guided 
by the Eletrobras Environmental Policy.

Environmental Education Program 

of Itaipu:   seen as a benchmark in the 

Program to Reduce Pre-Harvest Slash-

training of environmental educators), it 

and-Burn:   eunderway in the states 

has already organized over 90 learning 

where Eletrobras Chesf operates (Bahia, 

communities. In 2013, this initiative 

Sergipe, Alagoas, Pernambuco, Paraíba, 

continued to provide training to leaders 

Rio Grande do Norte, Ceará, and Piauí) 

for the social and environmental 

to reduce the risks and impacts of fires 

management of municipalities, to provide 

in fragmented forests, especially near 

courses to community communicators, 

transmission lines, contributing to a 

and to empower teachers through 

decrease in the number of line shutdowns 

eco-pedagogical projects.  

and informing the community about best 

practices in soil management.

Eletrobras Eletrosul also has actions 

to reduce slash-and-burn. Since 1995, 

the company has been developing this 

preventive/educational campaign, 

which seeks to inform rural landowners 

located near transmission lines and 

substations, and the population at large, 

about the risks of this practice in the 

areas surrounding these places. As in 

previous years, in 2013 this campaign 

was composed of a 60-second ad 

jingle, broadcast on AM radio stations, 

especially in the countryside, and shown 

Native Tree Project:   the project was 

launched by Eletrobras CGTEE in 2012 and 

continued in 2013, aiming at the refores-

tation of degraded areas on the drainage 

basins of the Jaguarão River and Arroio 

Candiota-RS. 400 hectares were planted, 

with the participation of the families of 

the farmers who live in the settlements 

created from land reform. 

Quintais Project (Backyard):   since 2004, 

Eletrobras CGTEE has been implementing 

technologies for the establishment of 

organic orchards in rural and urban 

areas of the state of Rio Grande do Sul, 

164

165

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
participatory in all its stages, from 

planning to the performance and 

assessment of the activities. Among the 

various results and social, economic, and/

or environmental impacts of the project, 

we highlight: the enhanced standard of 

living of waste pickers, the sustainability 

of Indigenous communities, the emanci-

pation of resettlers, the social inclusion 

of low-income youths, the creation of job 

and income opportunities in small rural 
properties, environmental management 

georeferencing by rural property and 

micro-basin, raising of the awareness 

of 200,000 inhabitants in relation to 

issues pertaining to water, care ethics, 

adaptation of environmental liabilities, 

and regional sustainable development, 

and the creation of a broad network of 

partnerships to foster sustainable devel-

opment through the signing of 29 water 

pact charters with over 1,247 partners 

involving 29 legally established municipal 

management committees and ten action 

managers.
(GRI EN26)

contributing to nutrition, quality of life, 

Environmental Communication 

and income generation. Each backyard 

Programs:   included the participation 

has five plants of at least 12 species of 

of approximately 20,000 people from 

fruit selected based on their nutritional 

the communities located in the areas 

characteristics, medicinal properties, 

of influence of the Eletrobras Furnas. 

and adaptability to local soil and to the 

The audience received information 

temperate climate of the region. By 2013, 

through lectures, plays, and direct 

the company implemented a total of 

contact as part of the impact mitigation 

1,353 backyards in 135 municipalities, 

activities provided in the environmental 

amounting to 236,775 trees planted.

licensing of the following projects: TL 

Environmental Monitoring Network:    

it involves the monitoring of air and rain 

quality and of the meteorological condi-

tions in the area of influence of the power 

plants in Candiota-RS.

Environmental Bio-monitoring Program:   

formed by the Programs for Monitoring 

Aquatic Environments (surface water, 

sediments, phytoplankton, zooplankton, 

benthic macrofauna and ichthyofauna) 

and Terrestrial Environments (flora, 

avifauna, herpetofauna, air quality 

bio-indicators, and livestock raising activ-

ities), implemented by Eletrobras CGTEE. 

It aims to assess impacts and to propose 

mitigation actions.

Environmental Education Program of 

AHE Simplício (Single Head):   program 

implemented by Eletrobras Furnas, which 

offered educational workshops to 40 

people in Além Paraíba.

Environmental Education Programs 

(PEA) for Transmission Lines:   in 2013, 

the Eletrobras Furnas programs served 

314 people in the community in three 

projects. The company also offered 

Environmental Education Programs for 

Workers (PEAT) in four other projects, 

which trained 1,481 employees. 

Anta-Simplício-Rocha Leão, TL Batalha-
Paracatu, TL Bom Despacho 3-Ouro 

Preto 2, TL Itapeti-Nordeste, Substation 

Zona Oeste, AHE Simplício, and the 

Hydroelectric Plants Batalha, Funil, and 

Marimbondo.

Environmental Education Primers:    

in 2013, Eletrobras Furnas prepared 

and distributed 500 primers to the 

Departments of Education of the 

municipalities of Serra da Moeda, area of 

influence of the Bom Despacho 3-Ouro 

Preto 2 transmission line containing 

information about the location, historical 

occupation, geology and speleology, 

biomes, plants and wildlife, hydrography, 

conservation units and heritage listing, 

archaeology, and cultural and environ-

mental preservation in Serra da Moeda. 

Another action was the voluntary contri-

butions to Arcas das Letras Project, in 

partnership with the Ministry of Agrarian 

Development.

Cultivando Água Boa Program:   

Cultivando Água Boa (Cultivating 

Good Water) Program develops 
cultural, research and development, 

natural resource, local economy, social 

inclusion, and energy efficiency actions. 

This program, of Itaipu Binacional, is 

foto: Acervo Eletrobras Chesf/IEH

AWARDED ENVIRONMENTAL 
EDUCATION
Launched in 2008 at the Paulo 
Afonso Complex, the Social and 
Environmental Action Plan (PAS) was 
awarded by IBAMA for the excellence 
of its operation, which is considered 
a reference in the sector. The 
technical team of IBAMA’s social and 
economic area considered the PAS 
as a model plan for environmental 
education for hydroelectric develop-
ments. The program has five lines 
of action: social and environmental 
education and communication; 
environmental education and 
health, conservation of natural 
resources and recovery of degraded 
areas, institutional strengthening 
and education, and art, culture, and 
the environment.

166

167

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasMonumento às Bandeiras, São Paulo, São Paulo. 

ATTACHMENTS

AWARDS AND RECOGNITION_170

COMPLEMENTARY  
GRI CONTENT_171

GLOSSARY_189

TALK TO US_195

CREDITS_197

ILLUSTRATIONS_199

168

169

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasAWARDS AND RECOGNITION

Eletrobras fosters actions and relationships based on social interests, best practices in 

management and governance, sustainable development, and inclusion. This approach 

was recognized by society, partners, competitors, and the media through awards. Among 

the awards received in 2013, we highlight:
(GRI 2.10)

Dow Jones Sustainability Emerging 

2013 Aberje Award: the business case 

Markets Index:  the company was featured 

“50 Years of Eletrobras” won the regional 

in the new sustainability index created for 

phase, in the Responsibility to History and 

emerging markets,  with data that refers 

Corporate Memory category. 

to its performance in 2012. In the second 

half of the year, Eletrobras was once again 

featured in the index, this time for its 

performance in 2013, with an improvement 

of 10% in its general score.

2013 Human Being Award: the business 

case “Unification of Policies and Career 

and Remuneration Policies and Practices 

in the Eletrobras Companies” was the 

winner in the State-owned Company 

ISE-BM&FBOVESPA:  in 2013, for the 

category. 

seventh consecutive year, Eletrobras was 
listed in ISE-BM&FBOVESPA’s portfolio, 

the Corporate Sustainability Index of the 

São Paulo Stock Exchange (ISE), which 

analyzes the companies listed based on 

their economic efficiency, environmental 

balance, social justice, and corporate 

governance. 

2013 List of Top Companies by Dinheiro 
Magazine (Performance of State-owned 
Companies):  ranked 12th among the top 

1,000 companies in Brazil and 4th in the 

Performance of State-owned Companies 

category. 

Valor 1.000:  9th largest company in the 

country in 2012 and largest company in the 

electric utilities sector.

Eletrobras Distribuição Piauí, 

Distribuição Rondônia, and Amazonas 

Energia: the companies ranked 1st, 2nd, 

and 3rd, respectively, for the ABRACONEE 

award, offered by the Brazilian 

Association of Accountants in the electric 

utilities sector, for the best practices in the 

disclosure of balance sheet information.

Eletrobras Eletronorte: the company 

received, for the fourth time, the Most 

Innovative Company award, a partnership 
between Época Negócios magazine and 
international accounting company AT 

Kearney. 

Eletrobras Eletronuclear: the company 

received, for the eighth consecutive year, 

the national “Empresa Cidadã” certificate, 

Gender and Race Equality Seal  

awarded for the quality of its Social 

(4th edition): awarded by the Brazilian 

Accounting, in 2012.

President’s Office for Policies for Women. Of 

the 57 companies that received this seal, 11 

are part of the Eletrobras companies.

Eletrobras Furnas: for the fourth time, 

the company received the Transparency 

Trophy, offered by the National 

“Best Communication with Journalists” 

Association of Executives in Finance, 

Award:  for the third consecutive year, in 

Administration and Accounting (ANEFAC), 

the Electricity category, organized by the 
Negócios da Comunicação magazine 

recognizing the quality of the information 

provided in its financial statements.

Itaipu Binacional: featured, for the fourth 

time, among the 30 companies with the 

best social and environmental practices 

in the country, selected by the bench-

170

marking ranking. 

Complementary 
GRI Content

ECONOMIC AND FINANCIAL
Ratio of senior management (CEOs and 

executive officers) hired from the local 

community (Brazilian geographic region) 

in significant operating units.
(GRI EC7)

NUMBER OF MEMBERS OF SENIOR 
MANAGEMENT HIRED FROM THE LOCAL 
COMMUNITY 
(GRI EC7)

Total number of employees in senior management 
positions

Total number of employees in senior management 
positions hired from local communities

Percentage of members in senior management 
positions hired from the local community

2013

2012

2011

54

21

59

28

44

20

38,9% 47,5% 45,5%

In 2013, data does not include Eletrobras Eletronuclear and Eletropar.

SOCIAL
In order to act collectively and interact 

strategically with the market, the 

Eletrobras companies support or take part 

in various trade associations and entities. 

The full list can be found at  
www.eletrobras.com.br
(GRI 4.12, GRI 4.13, GRI SO5)

171

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasENVIRONMENTAL

TOTAL WEIGHT OF WASTE BY TYPE 
in tons 
(GRI EN22)

Administrative 
activities

Hydroelectric 
generation

Thermoelectric 
generation

Transmission

TYPE OF WASTE

2013

2012

2013

2012

2013

2012

2013 2012

2013

Total

2012

105

129

8,788

1,832

6,663

8,700

44

108

15,599

10,769

5,280

4,863

214

143 1,269,423 1,310,945

411

1,283 1,275,327 1,317,234

1,139

47

968

113

36

555

58

54

47

1,063

1,279

2,640

N/Ap

9,037

N/Ap 

N/Ap

N/Ap

N/Ap

N/Ap

47

113

2,530 1,276,143 1,319,698

501 2,454 1,292,252 1,330,756

Total

6,570

6,073

TOTAL WEIGHT OF WASTE, BY DISPOSAL METHOD 
in tons 

Administrative 
activities

Hydroelectric 
generation

Thermoelectric 
generation

Transmission

Distribution

2013

2012

2013

2012

2013

2012

2013

2012

2013

2012

5,572

1,119

1,389

1,808

26

2,221

1,824

7

233

863

4

4

600

26

106

693

46

65

466

9

253

135

26

54

48

0

111

91

269

500

284

966

168

15

675,508

505

18,871

1,287

22

2,771

16

0

15

101

2

112

1,190

778,507

2,849

3,728

286

364

260

930

593,139

476,468

15

170

12

136

171

42

0

0

0

0

56

0

0

0

0

0

121,797

0

0

0

0

0

11,932

8,231

1,772

1,100 1,273,563 1,257,652

22,202

5,495

56

121,797

On-site storage

2,037

2,431

Hazardous waste, 
Class I

Non-hazardous 
waste, Class II-A

Non-hazardous 
waste, Class II-B

Healthcare waste

(GRI EN22)

DISPOSAL 
METHOD

Municipal waste 
collection

Industrial landfill

Composting

Incineration

Co-processing

Recycling

Reuse

Total

PERCENTAGE OF EMPLOYEES ELIGIBLE FOR RETIREMENT  
WITHIN THE NEXT 10 AND 5 YEARS 
BY REGION 
(GRI EU15)*

NORTH REGION

Eletrobras Amazonas Energia

Eletrobras Distribuição Acre

Eletrobras Distribuição Piauí

Eletrobras Distribuição Rondônia

Eletrobras Distribuição Roraima

Eletrobras Eletronorte

Eletrobras Eletrosul

Eletrobras Furnas

NORTHEAST REGION

Eletrobras Chesf

Eletrobras Distribuição Alagoas

Eletrobras Eletronorte

MIDWEST REGION

Eletrobras Eletronorte

Eletrobras Eletronuclear

Eletrobras Eletrosul

Eletrobras Furnas

Eletrobras holding

Itaipu Binacional

SOUTHEAST REGION

Eletrobras Cepel

Eletrobras Eletronorte

Eletrobras Eletronuclear

Eletrobras Furnas

Eletrobras holding

Itaipu Binacional

SOUTH REGION

Eletrobras CGTEE

Eletrobras Eletrosul

Eletrobras Furnas

Itaipu Binacional

Within the next 10 years

Within the next 5 years

2013

2012

2011

2013

2012

2011

0.6

16.8

N/R

13.5

20.3

12.6

17.4

23.8

12.9

24.0

N/R

23.4

18.1

47.4

1.0

56.1

16.9

21.7

29.0

0.0

2.2

18.0

0.2

50.0

0.3

18.3

N/R

5.1

15.3

42.9

43.5

19.0

8.2

43.0

N/R

6.1

8.0

44.7

0.7

43.9

Within the next 10 years

Within the next 5 years

2013

13.6

11.8

9.2

2012

13.0

42.9

7.6

Within the next 10 years

2013

9.8

20.0

16.0

56.1

8.8

66.7

2012

44.9

0.0

2.0

58.8

0.0

33.3

2011

45.5

0.19

24.9

2011

16.7

0.3

1.2

59.3

0.0

25.0

2013

50.1

2.6

59.5

2012

58.0

14.6

13.1

Within the next 5 years

2013

40.3

60.0

26.0

40.1

2.9

0.0

2012

42.0

0.3

1.0

46.6

0.0

0.0

6.0

28.7

12.0

0.0

0.0

23.6

0.1

42.2

2011

31.4

0.0

33.2

2011

22.0

0.3

0.5

47.9

1.4

25.0

Within the next 10 years

Within the next 5 years

2013

23.1

11.4

7.8

48.5

23.4

100.0

2012

72.7

0.1

100.0

59.2

26.1

0.0

2011

2013

2012

2011

66.0

60.0

99.8

63.8

9.3

40.4

25.7

34.8

37.9

15.3

50.3

0.1

99.7

51.2

21.7

47.0

0.0

99.7

56.7

28.8

100.0

100.0

100.0

100.0

Within the next 10 years

Within the next 5 years

2013

2012

2011

2013

2012

2011

12.9

16.0

64.6

41.0

45.2

38.3

70.2

43.3

45.2

20.1

72.9

44.0

33.7

22.3

60.1

22.5

11.6

25.5

66.0

22.9

10.2

9.7

68.1

21.9

2011

80%

72%

104%

RATIO OF BASIC SALARY BETWEEN MEN AND WOMEN 

(GRI LA14)

Managerial positions

Positions requiring higher education

Positions not requiring higher education

2013

91%

87%

104%

2012

91%

88%

95%

172

173

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
 
 
 
SOCIAL ACCOUNTING (IBASE TABLE)
R$ thousands

I – HUMAN RESOURCES

1.1      REMUNERATION

Gross payroll 

      Employees 

      Administrators 

Ratio of highest to lowest remuneration

      Employees

      Administrators

1.2      BENEFITS PROVIDED
Payroll taxes
Food
Transportation
Private pension plan
Health  
Occupational health and safety 
Daycare or daycare assistance
Culture 
Training and professional development
Other
Profit sharing plan
TOTAL

1.3      BREAKDOWN OF WORKFORCE
Number of employees at the end of the fiscal period
Number of hires
Number of terminations
Number of interns at the end of the fiscal period
Number of employees  with disabilities at the end of the fiscal period
Number of contractors at the end of the fiscal period
Number of employees, by gender:
      Male
      Female
Number of employees, by age group:
      Under 18 
      18-35 
      36-60 
      Over 60 
Number of employees, by education level:
      Illiterate
      Elementary and middle school
      High school
      Technical school
      Undergraduate school
      Graduate school
Percentage of employees in managerial positions, by gender:
      Male
      Female

HOLDING
2013

CONSOLIDATED 

2012

2013

2012

163,781

213,695

5,196,963

4,130,877

148,375

183,517

5,161,050

4,082,327

3,268

4,161

23,775

22,533

13.49

1.05

16.65

1.42

68,335
16,817
757
38,188
23,058
5,482
2,349
0
2,768
0
42,000
199,754

54,988
16,099
855
28,292
19,312
5,342
2,396
0
5,249
0
40,000
172,533

1,352,261
314,417
28,740
304,737
445,486
34,436
79,793
963
50,767
467,228
268,592
3,347,420

1,206,117
302,255
24,123
222,617
370,780
36,112
60,744
426
65,320
415,476
290,299
2,994,269

22,498
342
4,287
1,688
321
10,127

18,222
4,276

0
5,482
15,469
1,547

1
2,221
4,662
5,629
7,319
2,666

26,493
598
859
1,937
364
12,022

21,433
5,060

0
6,111
18,118
2,264

1
3,028
4,912
6,882
8,635
3,035

988
13
206
211
5
680

653
335

0
304
617
67

0
42
139
0
438
369

0.76
0.24

1,182
4
32
220
10
801

773
409

0
368
718
96

0
55
189
0
515
423

0.75
0.25

1.4      CONTINGENCIES AND LABOR LIABILITIES
Number of labor lawsuits filed against the entity
Number of labor lawsuits upheld 
Number of labor lawsuits dismissed
Total amount of indemnifications and fines paid, pursuant to court ruling

137
2
34
20,980

456
28
32
1,974

6,121
932
1,095
118,404

7,097
915
408
80,675

SOCIAL ACCOUNTING (IBASE TABLE)
R$ thousands

II      INTERACTION OF THE ENTITY WITH THE EXTERNAL ENVIRONMENT

HOLDING
2013

CONSOLIDATED 

2012

2013

2012

2.1      RELATIONSHIP WITH THE COMMUNITY  
Total investments in:
      Education
      Culture
      Health and infrastructure
      Sports and leisure
      Food
      Creation of job and income opportunities 
      Resettlement of families
Other
 Total investments
Taxes (excluding payroll taxes)
Financial compensation for the use of water resources
Total      Relationship with the community

2.2      INTERACTION WITH SUPPLIERS 
Social responsibility criteria used to select suppliers

III      INTERACTION WITH THE ENVIRONMENT 
Investments in and spending on the maintenance of operational processes to 
improve the environment
Investments in and spending on the preservation and/or recovery of degraded 
areas
Investments in and spending on environmental education for employees, 
contractors, self-employed professionals, and administrators of the entity
Investments in and spending on environmental education for the community
Investments in and spending on other environmental projects
Number of environmental, administrative, and legal proceedings filed against 
the entity
Value of fines and indemnifications related to environmental matters, deter-
mined by administrative and/or legal proceedings
Environmental liabilities and contingencies
Total      Interaction with the environment

1,204
15,514
0
8,509
0
0
0
0
25,227
30,988
0
56,215

189

0

0

0
885

0

0

0
1.074

1,460
57,110
0
29,829
0
2,417
0
0
90,816
214,405
0
305,221

41,404
32,901
75,882
18,474
2,506
34,384
0
109,545
315,096
2,853,593
405,809
3,574,499

16,344
87,902
88,599
32,758
3,663
19,891
0
132,284
381,441
2,691,677
667,923
3,741,041

0

0

0

0
0

0

0

0
0

196,891

154,223

75,642

87,783

16,743

12,126

3,134
107,879

2,456
95,575

15

10

10,995

2,000

11,790
423.089

3,500
357.673

IV      OTHER INFORMATION 
Net revenue 
Operating income 

2,658,088
-6,485,579

2,719,441 24,995,825 30,328,161
-8,908,009 -11,853,654

-1,864,739

Note: Eventual discrepancies between the numbers presented in the IBASE Table and in the ASR may result from different calculation methods.

174

175

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TABLE OF CONTENTS 

Indicator Description
1. STRATEGY AND ANALYSIS

1.1

1.2

Message from the CEO.

Description of key impacts, risks, and opportunities.

2. ORGANIZATIONAL PROFILE

2.1

2.2

2.3

2.4

2.5

2.6

2.7

Name of the organization.

Primary brands, products, and/or services.

Operational structure of the organization, including main divisions, 
operating units, subsidiaries, and joint ventures.

Location of organization’s headquarters.

Countries where the organization operates and names of countries  
with either major operations or that are specifically relevant to the  
sustainability issues covered in the report.
Nature of ownership and legal form.
Markets served (including geographic breakdown, sectors served,  
and types of customers/beneficiaries).

2.8

Scale of the reporting organization.

2.9

Significant changes during the reporting period regarding size,  
structure, or ownership.

2.10

Awards received in the reporting period.

3. REPORT PARAMETERS

Reporting period for information provided.

Date of most recent previous report.

Reporting cycle.

Pages /  
Online PDF

Notes

06 e 07

08-11, 34, 80, 
119 e 149

16

16 e 30

16 e 18

16

16

16

16

16 a 18
50, 54-56, 
60, 62, 63, 
74-75, 88, 91

06 e 07

170

03

03

03

3.1

3.2

3.3

3.4

3.5

3.6

3.7

3.8

3.9

3.10

3.11

3.12

3.13

Contact point for questions regarding the report or its contents.

03 e 195

Process for defining report content.

Boundary of the report.

State any specific limitations on the scope or boundary of the report.

Basis for the development of the report.

28

03

02

03

Data measurement techniques and bases of calculations.

89, 138 e 153  

Explanation of the effect of any re-statements of information provided in 
earlier reports, and the reasons for such re-statements.

Significant changes from previous reporting periods in the scope, bound-
aries, or measurement methods applied in the report.

-

-

Data pertaining to this indica-
tor is presented throughout 
this report.

There have been no sig-
nificant changes in the scope, 
boundaries, or measurement 
methods applied to this item.

Table identifying the location of the standard disclosures in the report.

3, 176

This content index. 

Policy and current practice with regard to seeking external  
assurance for the report.

03 e 185-187  

Indicator Description

4 GOVERNANCE, COMMITMENTS, AND ENGAGEMENT

Pages /  
Online PDF

Notes

The Chairmain and the CEO 
positions are held different 
individuals.

4.1

4.2

4.3

4.4

4.5

4.6

4.7

4.8

4.9

4.10

4.11

4.12

4.13

4.14

4.15

4.16

4.17

Governance structure of the organization, including committees under the 
highest governance body.

Indicate whether the Chair of the highest governance body is also  
an executive officer.

For organizations that have a unitary board structure, state the number of 
members of the highest governance body that are independent and/or 
non-executive members. 
Mechanisms for shareholders and employees to provide recommendations 
or direction to the highest governance body. Communication channels with 
the Board 
Linkage between compensation for members of the highest governance 
body, senior managers, and executives, and the organization’s performance.
Processes in place for the highest governance body to ensure conflicts of 
interest are avoided. 
Process for determining the composition, qualifications, and expertise of the 
members of the highest governance body and of its committees, including 
in terms of gender and other diversity indicators.
Statements of mission or values, codes of conduct, and internal principles 
relevant to economic, environmental, and social performance and the status 
of their implementation. 
Procedures of the highest governance body for overseeing the organiza-
tion’s identification and management of economic, environmental, and 
social performance, including relevant risks and opportunities, and 
adherence or compliance with internationally agreed standards, codes of 
conduct, and principles.
Processes for evaluating the highest governance body’s own perfor-
mance, particularly with respect to economic, environmental, and social 
performance. 
Explanation of whether and how the precautionary principle is addressed by 
the organization.
Externally developed economic, environmental, and social charters, 
principles, or other initiatives to which the organization subscribes or 
endorses.

36

-

37

41

40

44

40

17 e 42

38

38

47

02, 21 e 171

Memberships in associations (such as industry associations) and/or national/
international advocacy organizations.

22, 23, 146 e 
171

List of stakeholder groups engaged by the organization.

Basis for identification and selection of stakeholders  
with whom to engage. Organization’s process for defining its stakeholder 
groups, and for determining the groups with which to engage and not to 
engage. 
Approaches to stakeholder engagement, including frequency of 
engagement by type and by stakeholder group.
Key topics and concerns that have been raised through stakeholder 
engagement, and how the organization has responded to them.

26

26

28 e 116

26

176

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ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Indicator Description

ECONOMIC PERFORMANCE

DMA

Economic Performance

Direct economic value generated and distributed, including revenues, 
operating costs, employee compensation, donations and other community 
investments, retained earnings, and payments to capital providers and 
governments. 
Financial implications and other risks and opportunities for the organiza-
tion’s activities due to climate change. 

Coverage of the organization´s defined benefit plan obligations.

Significant financial assistamce received from government.

EC1

EC2

EC3

EC4

Pages /  
Online PDF

Notes

78, 153

78

153

—

—

Not Reported.

Not Reported.

DMA

Market presence

103, 113 e 171

EC5

EC6

EC7

Range of ratios of standard entry-level wage, broken down by gender, 
compared to local minimum wage at significant locations of operation.
Policy, practices, and proportion of spending on locally based suppliers at 
significant locations of operation.

103

113

Procedures for local hiring and proportion of senior management hired from 
the local community at locations of significant operation.

171

Eletrobras has consolidated 
data about the proportion of 
senior management that are 
from local communities, de-
spite having no specific policy 
for hiring senior management 
in these communities, please 
check the information on page 
137. 

DMA

Indirect economic impacts

EC8

EC9

Development and impact of infrastructure investments and services  
provided primarily for public benefit through commercial, in-kind,  
or pro bono engagement.

Understanding and describing significant indirect economic impacts, 
including the extent of impacts.

ENVIRONMENTAL PERFORMANCE

81, 82, 85, 
119, 127, 129 
e 144

81, 82, 85, 119, 
127 e 144

81, 82, 85, 119, 
127 e 129

DMA

EN1

EN2

DMA

EN3

EN4

EN5

EN6

EN7

DMA

EN8

EN9

EN10

Materials

Materials used by weight or volume.

Percentage of materials used that are recycled input materials.

Energy

Direct energy consumption by primary energy source.

Indirect energy consumption by primary source.

Energy saved due to conservation and efficiency improvements.

Not reported.

Not reported.

—

—

—

106 a110

140 e 141

140 e 141

142 e 143

Initiatives to provide energy-efficient or renewable energy based products 
and services, and reductions in energy requirements as a result of these 
initiatives.
Initiatives to reduce indirect energy consumption and reductions achieved. 

144

143

Water

Total water withdrawal by source.

Water sources significantly affected by withdrawal of water.

Percentage and total volume of water recycled and reused.

110 a112

145 e 146

—

147

Not reported.

EN16

EN17

EN18

EN19

EN20

EN21

EN22

EN23

EN24

EN25

Indicator Description

DMA

Biodiversity

EN11

EN12

EN13

EN14

EN15

Location and size of land owned, leased, managed in, or adjacent to, 
protected areas and areas of high biodiversity value outside protected areas.
Description of significant impacts of activities, products, and services on 
biodiversity in protected areas and areas of high biodiversity value outside 
protected areas. 
Habitats protected or restored.
Strategies, current actions, and future plans for managing impacts on 
biodiversity. 
Number of IUCN Red List species and national conservation list species with 
habitats in areas affected by operations, by level of extinction risk.

DMA

Emissions, effluents, and waste

Total direct greenhouse gas emissions by weight.

Relevant indirect greenhouse gas emissions by weight.

Initiatives to reduce greenhouse gas emissions and reductions achieved.

Pages /  
Online PDF

Notes

148 a 151

—

Not reported.

149 e 150

151

148, 149 e 151  

—

Not reported.

147, 154 a 163 
e 173
154 a 156

154 a 156

157 e 158

Emissions of ozone-depleting substances by weight.

NOx, SOx, and other significant air emissions by type and weight.

Total water discharge by quality and destination.

   —

159

147

Not reported.

Total weight of waste by type and disposal method.

160, 161 e 173  

Total number and volume of significant spills.

Weight of transported, imported, exported, or treated waste deemed 
hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, 
and percentage of transported waste shipped internationally. 

Identity, size, protected status, and biodiversity value of water bodies and 
related habitats significantly affected by the reporting organization’s 
discharges of water and runoff.

163

162

-

In 2013, the Eletrobras compa-
nies did not identify any bodies 
of water significantly affected 
by water discharges.

DMA

Products and Services

EN26

EN27

Initiatives to mitigate environmental impacts of products and services, and 
extent of impact mitigation. 
Percentage of products sold and their packaging materials that are 
reclaimed by category.

158, 165-167

158, 165-167  

   —

Not reported.

DMA

Compliance

EN28

Monetary value of significant fines and total number of non-monetary 
sanctions for noncompliance with environmental laws and regulations. 

   —

DMA

Transport

EN29

DMA

EN30

Significant environmental impacts of transporting products and other 
goods and materials used for the organization’s operations, and trans-
porting members of the workforce.
Overall

Total environmental protection expenditures and investments by type.

   —

47 e 164

47 e 164

In 2013, the Eletrobras compa-
nies did not register any legal 
actions that resulted in signifi-
cant fines and non-monetary 
sanctions for noncompliance 
with environmental laws and 
regulations.
Eletrobras Amazonas Energia 
is not included in this indica-
tor, since the Net Operating 
Income had not been dis-
closed before the analysis of 
data for this report had been 
completed.

Not reported.

178

179

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Indicator Description

SOCIAL PERFORMANCE - LABOR PRACTICES

DMA

Employment

LA1

LA2

LA3

LA15

DMA

LA4

LA5

Total workforce by employment type, employment contract, and region, 
broken down by gender.
Total number and rate of new employee hires and employee turnover by age 
group, gender, and region.
Benefits provided to full-time employees that are not provided to temporary 
or part-time employees, by major operations in significant locations.

Return to work and retention rates after parental leave, by gender.

Labor relations

Percentage of employees covered by collective bargaining agreements.

Minimum notice period(s) regarding significant operational changes, 
including whether it is specified in collective agreements.

DMA

Occupational health and safety

Percentage of total workforce represented in formal joint management–
worker health and safety committees that help monitor and advice on 
occupational health and safety programs. 
Rates of injury, occupational diseases, lost days, and absenteeism, and 
number of work-related fatalities by region and by gender.
Education, training, counseling, prevention, and risk-control programs in 
place to assist workforce members, their families, or community members 
regarding serious diseases.

Health and safety topics covered in formal agreements with trade unions.

Training and education

Pages /  
Online PDF

Notes

88, 90, 91, 93, 
99 e 104

88, 90, 91

Not reported.

93

104

99

—

—

96 a 98

96

96 e 97

98

96

95 e 100

Average hours of training per year per employee by gender and employee 
category.
Programs for skills management and lifelong learning that support the 
continued employability of employees and assist them in managing career 
endings.
Percentage of employees receiving regular performance and career devel-
opment reviews, by gender. 

95

—

100

Not reported.

LA6

LA7

LA8

LA9

DMA

LA10

LA11

LA12

DMA

Diversity and equal opportunity

LA13

DMA

LA14

Composition of governance bodies and breakdown of employees per 
category according to gender, age group, minority group membership, and 
other indicators of diversity.
Equal remuneration for women and men
Ratio of basic salary and remuneration of women to men by employee 
category and by locations of significant operation.

36 a 39, 94

36 a 39, 94

103 e 172

103 e 172

SOCIAL PERFORMANCE -  HUMAN RIGHTS

DMA

Investment and procurement practices

134 e 135

HR1

HR2

HR3

DMA

HR4

Percentage and total number of significant investment agreements and 
contracts that include human rights clauses or that have undergone human 
rights screening.
Percentage of significant contractors, suppliers, and other business partners 
that have undergone screening on human rights and actions taken.
Total hours of employee training on policies and procedures concerning 
aspects of human rights that are relevant to operations, including the 
percentage of employees trained. 

Non-discrimination

Total number of incidents of discrimination and corrective actions taken. 

135

135

134

89

89

Indicator Description

Pages /  
Online PDF

Notes

DMA

Freedom of association and collective bargaining

HR5

DMA

HR6

Operations and significant suppliers identified in which the right to exercise 
freedom of association and collective bargaining may be at significant risk, 
and actions taken to support these rights.
Child labor
Operations and suppliers identified as having significant risk for incidents  
of child labor, and measures taken to contribute to the effective elimination 
of child labor.

DMA

Forced or compulsory labor

HR7

DMA

HR8

Operations and suppliers identified as having significant risk for incidents of 
forced or compulsory labor, and measures to contribute to the elimination of 
all forms of forced or compulsory labor. 
Security practices
Percentage of security personnel trained in the organization’s policies 
or procedures concerning aspects of human rights that are relevant to 
operations. 

DMA

Indigenous rights

HR9

Total number of incidents of violations involving rights of indigenous  
people and actions taken

DMA

Assessment

HR10

Percentage and total number of operations that have been subject human 
rights reviews and/or impact assessment

DMA

Remediation

HR11

Number of grievances related to human rights filed, addressed, and resolved 
through formal grievance mechanisms. 

105

105

112

112

112

112

114 e 115

114 e 115

116

116

135

—

135

135

The Eletrobras companies 
did not register any incidents 
involving violation of rights of 
Indigenous peoples in 2013. 

Not reported.

SOCIAL PERFORMANCE – SOCIETY

DMA

Local communities

SO1

SO9

SO10

Percentage of operations with implemented local community engagement, 
impact assessments, and development programs.

Operations with significant potential or actual negative impacts on local 
communities.

Prevention and mitigation measures implemented in operations with  
significant potential or actual negative impacts on local communities.

DMA

Corruption

Percentage and total number of business units analyzed for risks  
related to corruption.
Percentage of employees trained in organization´s anti-corruption  
policies and procedures.

Actions taken in response to incidents of corruption.

85, 115, 116, 
119, 120, 
125-127
85, 115, 116, 
119, 120, 
125-127

115, 116 e 119  

115, 116, 119 
e 120

45

45

—

45

Not Reported.

Public policies

Public policy positions and participation in public policy development  
and lobbying.

22, 127, 171

22, 127, 171

SO2

SO3

SO4

DMA

SO5

SO6

Total value of financial and in-kind contributions to political parties,  
politicians, and related institutions by country.

—

Pursuant to the law, the 
Eletrobras companies do not 
support or make contributions 
to political parties or political 
campaigns of candidates for 
elective offices. This guideline 
is ratified in the Code of Ethics 
of the Eletrobras companies.

180

181

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
—

Nor Reported.

DMA

Demand-side management

Pages /  
Online PDF

Notes

80

80

80

80

—

—

—

106 a 108, 110

106 e 107

Not Reported.

Indicator Description

DMA

Anti-competitive behavior

SO7

Total number of legal actions for anticompetitive behavior, anti-trust,  
and monopoly practices and their outcomes. 

DMA

Compliance

SO8

Monetary value of significant fines and total number of non-monetary  
sanctions for noncompliance with laws and regulations.

SOCIAL PERFORMANCE - PRODUCT RESPONSIBILITY
DMA

PR1

PR2

Customer health and safety
Life cycle stages in which health and safety impacts of products and services 
are assessed for improvement, and percentage of significant products and 
services categories subject to such procedures.
Total number of incidents of non-compliance with regulations and voluntary 
codes concerning health and safety impacts of products and services during 
their life cycle, by type of outcomes.

DMA

Product and service labeling

PR3

PR4

PR5

Type of product and service information required by labeling procedures, 
and percentage of products and services subject to such requirements.
Total number of incidents of non-compliance with regulations and  
voluntary codes concerning product and service information and labeling, 
by type of outcomes.
Practices related to customer satisfaction, including results of surveys 
measuring customer satisfaction.

DMA

Marketing communications

PR6

PR7

Programs for adherence to laws, standards, and voluntary codes related 
to marketing communications, including advertising, promotion, and 
sponsorship.

Total number of incidents of non-compliance with regulations and  
voluntary codes concerning marketing communications, including  
advertising, promotion, and sponsorship by type of outcomes.  

DMA

Customer privacy

PR8

Total number of substantiated complaints regarding breaches of privacy  
and losses of customer data.

DMA

Compliance

108 e 110

43

43

—

82

—

—

PR9

Monetary value of (significant) fines for noncompliance with laws and  
regulations concerning the provision and use of products and services.

—

No incidents of non-com-
pliance with regulations and 
voluntary codes concerning 
marketing communications, 
including advertising, promo-
tion, and sponsorship were 
registered.

The company did not record 
any complaints received or 
substantiated, complaints from 
regulatory agencies, or leakage, 
theft, or loss of customer data 
in 2013. 

In 2013, the Eletrobras compa-
nies did not receive any signifi-
cant fines for noncompliance 
with laws and regulations 
concerning the provision and 
use of products and services. 
Eletrobras understands “sig-
nificant fines” as those whose 
individual value is equal to or 
greater than 1% of the Net Op-
erating Income (ROL).
Eletrobras Amazonas Energia 
is not included in this indica-
tor, since the Net Operating 
Income had not been dis-
closed before the analysis of 
data for this report had been 
completed.

Indicator Description

SECTOR-SPECIFIC - ELECTRIC UTILITIES

Pages /  
Online PDF

Notes

EU1

EU2

EU3

EU4

EU5

Installed capacity, broken down by primary energy source and by  
regulatory regime.
Net energy output broken down by primary energy source and by  
regulatory regime.

Number of residential, industrial, institutional and commercial customer 
accounts.

16, 54 e 55

56

66

Length of above and underground transmission and distribution lines by 
regulatory regime.

62 e 63

Allocation of CO2e emissions allowances or equivalent, broken down by 
carbon trading framework

—

There is no data available in 
relation to the item: “Con-
sumer that are producers” and 
“Total number of accounts by 
connection point”.

Eletrobras does not specify in 
its report the part of the lines 
that are underground and 
overhead, just only by category 
of voltage.

The information is not avail-
able.

DMA

Availability and Reliability

EU6

Management approach to ensure short and long-term electricity availability 
and reliability.

50, 54, 55, 62, 
63, 66 a 68
50, 54, 55, 62, 
63, 66 a 68

127, 143 e 144

127, 143 e 144

69

69

EU7

Demand-side management programs including residential, commercial, 
institutional and industrial programs.

DMA

System efficiency / Research and Development

Research and development activities and expenditures aimed at providing 
reliable electricity and promoting sustainable development.

EU8

DMA

EU9

EU10

EU11

EU12

EU13

Plant Decommissioning

55, 58, 62 e 67 Not reported.

Provisions for decommissioning of nuclear power sites

Planned capacity against projected electricity demand over the long term, 
broken down by energy source and regulatory regime.
Average generation efficiency of thermal plants by energy source and by 
regulatory regime.

—

55

58

Transmission and distribution losses as a percentage of total energy.

62, 67

Biodiversity of offset habitats compared to biodiversity of the affected areas —

Not reported.

DMA

Employment

EU14

EU15

EU16

EU17

EU18

Programs and processes to ensure the availability of a skilled workforce. 
Percentage of employees eligible to retire in the next 5 and 10 years broken 
down by job category and by region.
Policies and requirements regarding health and safety of employees and 
employees of contractors and subcontractors.
Days worked by contractor and subcontractor employees involved in 
construction, operation & maintenance activities
Percentage of contractor and subcontractor employees that have 
undergone relevant
health and safety training

92, 96, 101, 
103 e 172

101 e 103

92 e 172

96

—

—

Not reported.

Not reported.

182

183

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
 
 
 
 
Pages /  
Online PDF

Notes

124 e 125

124

125

LIMITED ASSURANCE REPORT AND STATEMENT 
GRI APPLICATION LEVEL CHECK 
(GRI 3.13)

Indicator Description

DMA

Local communities

EU19

EU20

DMA

EU21

EU22

Stakeholder participation in the decision making process related to energy 
planning and infrastructure development.

Approach to managing the impacts of displacement.

Disaster / Emergency Planning and Response

120 a 123, 125

Contingency planning measures, disaster/emergency management plan 
and training programs, and recovery/restoration plans. 
Number of people physically or economically displaced and compensation, 
broken down by type of project.

DMA

Access

EU23

Programs, including those in partnership with government, to improve or 
maintain access to electricity and customer support services.

DMA

Provision of Information

EU24

EU25

Practices to address language, cultural, low literacy, and disability related 
barriers to accessing and safely using electricity and customer support 
services.
Number of injuries and fatalities to the public involving company assets, 
including legal judgments, settlements, and pending legal cases of diseases.

120 a 123

125

127 a 129

127 a 129

57, 65, 68, 106, 
107, 119 e 124

106, 107 e 124

119

EU26

Percentage of population unserved in licensed distribution or service areas.

68

EU27

EU28

EU29

EU30

Number of residential disconnections for non payment, broken down by 
duration of  disconnection and by regulatory regime

Power outage frequency. 

Average power outage duration.

Average plant availability factor by energy source and by regulatory regime.

—

65

65

57

Not reported.

KPMG Risk Advisory Services Ltda. 
R. Dr. Renato Paes de Barros, 33 
04530-904 - São Paulo, SP - Brasil  
Caixa Postal 2467  
01060-970 - São Paulo, SP - Brasil 

Central Tel 
Fax Nacional  
Internacional  
Internet   

55 (11) 2183-3000 
55 (11) 2183-3001 
55 (11) 2183-3034 
www.kpmg.com.br 

LIMITED ASSURANCE REPORT ISSUED BY INDEPENDENT AUDITORS 

To the Board of Directors and Shareholders of  
Centrais Elétricas Brasileiras S.A - Eletrobras 
Rio de Janeiro - RJ 

Introduction

We have been engaged by Centrais Elétricas Brasileiras S.A - Eletrobras 
 (“Eletrobras” or ”Company”) to apply limited assurance procedures on the sustainability 
information disclosed in the Annual and Sustainability Report 2013 of Eletrobras, related to the 
year ended on December 31st, 2013. 

Responsibilities of Eletrobras Management

The management of Eletrobras is responsible for preparing and adequately presenting the 
information in the 2013 Annual and Sustainability Report in accordance with the Guidelines for 
Sustainability Reports of the Global Reporting Initiative - GRI (GRI-G3.1) and  the “Electric
Utilities Sector Supplement - RG Version 3.0/EUSS Final Version”, as well as the internal 
controls determined necessary to ensure this information is free from material misstatement, 
resulting from fraud or error. 

Independent auditors’ responsibility 

Our responsibility is to express a conclusion about the information disclosed in the 2013 Annual 
and Sustainability Report based on the limited assurance engagement conducted in accordance 
with Technical Communication (TC) 07/2012 approved by the Federal Accounting Council and 
prepared in accordance with NBC TO 3000 (Assurance Engagements Other Than Audits and 
Reviews), issued by the Brazilian Federal Accounting Council - CFC, which is the equivalent to 
international standard ISAE 3000 issued by the International Federation of Accountants 
applicable to Non-Financial Historical Information. These standards require compliance with 
ethical requirements, including independence ones and also that the engagement is conducted to 
provide limited assurance that the information in the 2013 Annual and Sustainability Report, 
taken as a whole, is free from material misstatement. 

A limited assurance engagement conducted in accordance with NBC TO 3000 (ISAE 3000) 
consists mainly  in questions and interviews with the management of Eletrobras and other 
professionals of the Company involved in the preparation of the information disclosed in the 
2013 Annual and Sustainability Report and applying analytical procedures to obtain evidence 
that allows us to make a limited assurance conclusion about the sustainability information taken 
as a whole. A limited assurance engagement also requires additional procedures when the 
independent auditor  acknowledges of issues which lead them to believe that the information 

184

185

KPMG Risk Advisory Services Ltda., uma sociedade simples brasileira, 
de responsabilidade limitada, e firma-membro da rede KPMG de firmas-
membro independentes e afiliadas à KPMG International Cooperative 
(“KPMG International”), uma entidade suíça. 

KPMG Risk Advisory Services Ltda., a Brazilian limited liability 
company and a member firm of the KPMG network of independent 
member firms affiliated with KPMG International Cooperative (“KPMG 
International”), a Swiss entity. 

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
disclosed in the Annual and Sustainability Report 2013 taken as a whole could present material 
misstatement.  

The selected procedures were based on our understanding of the issues related to the 
compilation, materiality and presentation of the information disclosed in the 2013 Annual and 
Sustainability Report,  other engagement circumstances and considerations regarding areas and 
procedures associated with the material sustainability information disclosed and  also where 
material misstatement could exist. The procedures consisted of: 

(a) planning: consideration of the  material aspects  of Eletrobras activities, relevance of the 

information disclosed, amount of quantitative and qualitative information and operational 
systems and internal controls that served as a basis for preparation of the information in the 
Annual and Sustainability Report 2013; 

(b) understanding of the calculation methodology and procedures for the compilation of 

indicators through interviews with  management responsible for information disclosure;  

(c) understanding of the reporting processes and management of material aspects and 

performance indicators; 

(d) application of analytical procedures on data  and  interviews on the  qualitative information 
and their correlation with indicators disclosed in the 2013 Annual and Sustainability 
Report;

(e) analysis of evidence supporting the quantitative and qualitative information disclosed in the 

2013 Annual and Sustainability Report;  

(f)

comparison of financial indicators with the financial statements and/or accounting records. 

(g)

 Evaluation of  reasons for possible omissions of performance indicators associated with 
topics and aspects identified as material through   the Company’s materiality assessment;  

We believe that the information, evidence and results we have obtained are sufficient and 
appropriate to provide a basis for our limited assurance conclusion.  

Scope and limitations 

The procedures applied in a limited assurance engagement are substantially less extensive than 
those applied in a reasonable assurance engagement. Therefore, we cannot ensure we are aware 
of all the issues that would have been identified in a reasonable assurance engagement, which 
aims to issue an opinion. If we had conducted a reasonable assurance engagement, we may have 
identified other issues and possible misstatements within the information presented in the 
Annual and Sustainability Report 2013. 

Nonfinancial data is subject to more inherent limitations than financial data, due to the nature 
and diversity of the methods used to determine, calculate or estimate this data. Qualitative 
interpretations of the data's materiality and accuracy are subject to individual presumptions and 
judgments. Additionally, we did not examine data regarding prior periods to assess the 
adequacy of policies, practices and sustainability performance, nor future projections.  

Conclusion

Based  on  the  procedures  carried  out,  described  in  this  report,  we  have  not  identified    any 
relevant information that leads us to believe that the information in Annual and Sustainability 
Report 2013 of Centrais Elétricas Brasileiras S.A - Eletrobras  is not fairly stated in all material 
respects in accordance with the Global Reporting Initiative Sustainability Reporting Guidelines  
(GRI-G3.1),  and  with  the  “Electric  Utilities  Sector  Supplement  -  RG  Version  3.0/EUSS  Final 
Version”, as well as its source records and files. 

São Paulo, May 9th, 2014  

KPMG Risk Advisory Services Ltda. 
CRC 2SP023233/O-4 

Eduardo V. Cipullo 
Contador CRC 1SP135597/O-6 

2

3

186

187

ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
Glossary

A

B

ABRADEE   Associação Brasileira de 

Benthic macrofauna   Aquatic species 

Distribuidores de Energia Elétrica 

with sizes that are equal to or greater than 

(Brazilian Association of Electricity 

5 mm and may be visible to the naked 

Distributors) – a non-profit civil entity 

eye that inhabit the sea floor and are in 

dedicated to the development of the 

contact with the substrate and do not 

energy distribution industry in Brazil. 

have full swimming capacity. 

The ABRADEE gathers 41 state-owned 

and privately owned electric utilities that 

operate across the country and which, 

C  

together, are responsible for serving 98% 

Chelonians   Group represented by 

of Brazilian consumers.

seawater and freshwater turtles and 

ANEEL   Created in 1996 through Law 9,427, 

tortoises.

the Agência Nacional de Energia Elétrica 

Clean Source   Any energy source that does 

(Brazilian Electricity Regulatory Agency) 

not release, throughout its production or 

is an administratively and financially 

consumption, any waste or contaminant 

independent regulatory body that reports 

gases that contribute to the greenhouse 

to the Ministry of Mines and Energy and 

effect and global warming, such as solar, 

that has the purpose of regulating and 

hydroelectric, wind, and tidal power. 

inspecting the production, transmission, 

Energy sources that release very low 

and trading of electricity, pursuant to 

volumes of these gases or waste are also 

the policies and guidelines of the federal 

considered clean energy sources.

government.

CNEN   Comissão Nacional de Energia 

ANVISA   Agência Nacional de Vigilância 

Nuclear (National Nuclear Energy 

Sanitária (National Health Surveillance Agency) 

Commission). CNEN is a federal agency 

is a regulatory body that reports to the Brazilian 

created in October 10, 1956 and under 

Ministry of Health. Legally established as an 

the Ministry of Science and technology. 

administratively and financially independent 

As a top planning agency, guidance, 

regulatory body, it inspects the health conditions 

supervision and inspection, standards 

of all products and services (whether national 

and regulations on radiation protection 

or imported) submitted to public health surveil-

and licenses, it supervises and controls 

lance, such as medication, food, cosmetics, 

the nuclear activity in Brazil. Moreover, 

disinfectants, tobacco products, medical 

conducts research on the use of nuclear 

products, blood, blood products, and healthcare.

techniques for the benefit of society.

Assurance   Action or effect of assuring, 

Commodity   A word that is used to refer 

providing guarantee and security. A 

to goods, and sometimes services, for 

process that demonstrates the authen-

which there is a demand and which do 

ticity of data and information presented 

not have a perceivable quality differential 

in a corporate report.

in the markets and among the various 

Avifauna   Bird population of a given region.

suppliers or brands.

188

189

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasCONAR   Conselho Nacional de 

Discrimination   The prejudicial treatment 

Autorregulamentação Publicitária 

of individuals by their peers, who impose 

(National Self-Regulatory Advertising 

excessive tasks or deny them benefits 

Council) is a civil society organization 

instead of ensuring fair treatment, 

and that establishes and enforces the 

pursuant to their professional experience 

regulations of the Brazilian Advertising 

and individual merit. Discrimination also 

Self-Regulation Code, approved in 1978 by 

includes humiliation; embarrassment; 

the III Brazilian Advertizing Conference.

bullying; coercion; verbal, non-verbal, or 

Critical supplier (Significant)    

The Eletrobras companies understand 

critical suppliers as those that provide 

inputs or services that are essential for 

the activities performed by the Eletrobras 

companies and that have a direct impact 

on the quality of the services, on the 

environment, and on the health and 

safety of employees and whose activities 

could cause significant social risks. This 

physical violence; and moral, political, 

religious, and sexual harassment. It is 

generally defined as a series of actions, 

comments, or undesirable actions that 

are known to be undesired by the person 

for whom they are intended. Specifically 

for the case of moral harassment, it 

implies occurrences repeated over time 

and that tend to isolate the subject of this 

harassment in the work environment.

definition includes all suppliers that have 

Downstream   it is a reference point on a 

signed labor-intensive service contracts. 

river from an observer’s point of view. It is 

At Eletrobras holding, the identification 

the direction toward which the river runs. 

of critical suppliers is associated with 

That is why we say that the mouth of a 

the product or service hired. Eletrobras 

river is its furthest point downstream for 

understands that all suppliers involved 

a river (see Upstream).

in labor-intensive service contracts are 

critical in relation to sustainability factors, 

since they are at risk for incidents of child, 

forced, or forced labor and for incidents of 

other human rights or labor violations.

D

E

EBITDA   Earnings before interest, taxes, 

depreciation and amortization.

EIA (Environmental Impact Assessment)   

A document that analyzes the environ-

DEC   Duração Equivalente de Interrupção 

mental impact generated by the 

por Unidade Consumidora (Equivalent 

execution of any medium or large project.

Outage Duration per Customer Account).

Desulphurization   Catalytic chemical 

process used to remove sulfur through 

the addition of hydrogen to improve 

by-products of petroleum and natural gas, 

such as gasoline, naphtha, kerosene, diesel, 

and fuel oils.

F

FEC   Frequência Equivalente de Interrupção 
por Unidade Consumidora (Equivalent 
Outage Frequency per Customer Account).

G

I

GHG (Greenhouse Gas) Protocol   

Methodology used to conduct greenhouse 

gas inventories.

GRI (Global Reporting Initiative)   

International non-governmental organi-

zation whose mission is the global 

development and dissemination of guide-

lines for the preparation of sustainability 

reports voluntarily adopted by companies 

across the globe.

Global Compact   An initiative developed 

by the former secretary-general of the 

UN, Kofi Annan, with the purpose of 

mobilizing the international corporate 

community to adopt, in their business 

practices, fundamental and inter-

nationally accepted values in terms 

of human rights, labor relations, the 

environment, and anti-corruption 

procedures, which are expressed in 10 

principles.

GRI (Global Reporting Initiative)     

An international non-governmental 

organization whose mission is to develop 

and disseminate globally guidelines for 

the preparation of sustainability reports 

used voluntarily by companies worldwide.

H

Herpetofauna   Reptiles and amphibians 

of a given region.

Holding   Type of company created with 

the purpose of managing a group of 

companies (conglomerate). A holding 

IBAMA   Instituto Brasileiro do Meio 
Ambiente e dos Recursos Naturais 
Renováveis (Brazilian Institute for the 
Environment and Renewable Natural 

Resources) - created through Law 7,735, 

of February 22, 1989, it is a federal admin-

istratively and financially independent 

regulatory body that reports to 

the Ministry of the Environment (MMA). 

It is the  executive body  respon-

sible for enforcing the  National 

Policy for the Environment  (PNMA), 

established through  Law 6,938, 

of August 31, 1981 that develops a 

number of activities for the  preser-

vation  and  conservation  of  the natural 

heritage, controlling and inspecting  the 
use of  natural resources  (water,  

plants, wildlife,  soil, etc). It is also respon-

sible for granting environmental licenses 

to developments under its sphere of 

competence.

IBASE   Instituto Brasileiro de Análises 
Sociais e Econômicas (Brazilian Institute 
of Social and Economic Analyses) - 

non-profit organization with no religious 

or political purposes created in 1981 by 

sociologist Herbert de Souza, (1935 – 1997) 

to strengthen democracy and active 

citizenship, according to principles of 

equality, freedom, citizen participation, 

diversity, and solidarity. The social 

accounting model organized by this entity 

was the first in Brazil and is used for the 

voluntary disclosure of the report. 

Ichthyofauna   Fish species of a given region.

company manages and is the majority 

IGS System   System of Indicators for 

shareholder or quota-holder of the 

Corporate Sustainability Management. A 

companies in a given group. This type of 

proprietary system to Eletrobras’s.

company is often used by medium and 

large companies, and it normally either 
seeks to improve the capital structure or 

is used as part of a partnership with other 

companies or job markets.

190

191

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasINEA   Instituto Nacional do Ambiente 
(State Environment Institute) -  it is 

P      

an agency of the  government of the 

PCB   Tradename for resulting oil 

state of Rio de Janeiro, which reports 

derived from a mixture of petroleum 

to the State Environment Department, 

hydrocarbons containing 124 Alocloro, 

created in  2008 with the purpose of 

a polychlorinated biphenyl (PCB). It is a 

protecting, conserving, and recovering the 

persistent toxic substance whose use 

environment and fostering sustainable 

should be abolished under the Stockholm 

development.

L

Convention, due to the damage it can 

cause to human life and the environment. 

The ascarel is used as an insulator 

in electrical equipment, especially 

Limnology   Science  that studies  inland 

transformers

waters, regardless of their origin, 

verifying their dimensions and the 

concentration of  minerals in relation to 

the flow of matter and energy and their 

biotic  communities.

Luz Para Todos   (National Program for 
Universal Access to and Use of Electricity) 

– Program by the Brazilian Federal 

Government intended to bring free 

electricity to rural populations, regardless 

of their financial resources.

M

MOC   Mão de Obra Contratada (Contractor 
Workforce)  This term is used by the 

Eletrobras companies to determine all 

professionals who were not hired through 

civil service exams.

N

Non-technical Loss   Represents all other 

losses associated with the distribution of 

electricity, such as energy thefts, meter 

misreading, billing errors, unmetered 

connections, etc. 

Phytoplankton   Set of floating micro-

scopic aquatic organisms that realize 

photosynthesis and are dispersed in the 

water column.

Project Energia+   Created in order to 

improve the operational and financial 

performance and the corporate gover-

nance of the six distribution companies of 

Eletrobras (Eletrobras Amazonas Energia, 

, Distribuição Acre, Distribuição Alagoas 

Distribuição Piauí, Distribuição Rondônia, 

and Distribuição Roraima). The project 

provides for the implementation of a set 

of actions for the reduction of energy 

losses, the increase of collection rates, and 

the improvement of the quality of service 

provided to electricity consumers.

R      

Retrofitting   Term used, especially in 

engineering, to describe the process of 

upgrading equipment that is outdated 

or that does not comply with specific 

standards.

S      

V 

SPE (Special Purpose Entities)   Corporate 

Varistors     Resistors used in high, medium, 

society whose activity is restricted and 

and low voltages. Varistor ceramics 

in some cases has a predetermined 

are used in the components of surge 

life span, normally used to isolate the 

protection devices, both in residential 

financial risk of the activity performed. 

and industrial electronics, such as energy 

Traditionally, SPEs are used for major 

distribution and transmission lines.

engineering projects, with or without the 

participation of the government, such as 

the construction of hydroelectric plants, 

w

transmission networks, or Public-private 

Wastewater   Liquid or gas streams 

Partnership projects (PPPs), which are still 

of products of industries or urban 

domestic sewage that are released into 

the environment. It may be treated or 

untreated.

z

Zooplankton   The aquatic non-photo-

synthetic  organisms  (heterotrophs) 

that inhabit the water column with little 

mobility (generally, they are dragged by 

sea or river currents).

new to Brazil.

Stingless bee   It is beekeeping using a 

species of stingless bees.

T      

TAC   Termo de Ajuste de Conduta (Conduct 
Adjustment Agreement) – Document 

used by public authorities, especially 

by Public Prosecutor’s Offices, to adjust 

conduct that is contrary to the law.

Technical loss   Percentage of loss in 

distribution, inherent to transportation, 

the transformation of voltage, and the 

metering of energy at the grid of the 

electric utility company.

U     

Upstream     It is a reference point on a 

river from an observer’s point of view. 

It is the side on which the river spring is 

located. That is why we say that the spring 

is the furthest upstream point of a given 

river. This reference point could be a city 

located on the bank of a river, a dam, a 

waterfall, a tributary, a bridge, etc.  

(see Downstream).

192

193

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasElevador Lacerda, Salvador, Bahia.

FALE CONOSCO 
(TALK TO US)

Eletrobras – Centrais Elétricas Brasileiras 
S.A. – offers various communication 
channels to its audiences.

HEADQUARTERS
409, Presidente Vargas Avenue - 13rd floor
Centro - Rio de Janeiro/RJ - CEP 20071-003  
Brazil   
Phone: (21) 2514-5151

•  Talk to Us 

www.eletrobras.com > Contact

•  Website  

www.eletrobras.com

•  Facebook  

www.facebook.com/Eletrobras

•  YouTube  

www.youtube.com/user/SistemaEletrobras

•  Twitter – @Eletrobras

BRANCHES
Eletrobras maintains multinational 
offices:

Central America and Caribbean  
(Panama City – Panama)
Edificio Torres de las Américas, piso 5, 
torre B, oficina 506 - Punta Pacífica
Southern Cone (Montevideo – Uruguay)
Av. Luis Alberto de Herrera 1.248 - Torre 
2, oficina 311, CP - 11.300
Andina (Lima – Peru)
Calle Basadre 310 Oficina 601 B - San Isidro

Ombudsman’s Office51
409, Presidente Vargas Avenue - 15th floor
Centro - Rio de Janeiro/RJ - CEP 20071-003  
Brazil   
Phone: (21) 2514-4526
Fax: (21) 2514-6447
ouvidoria@eletrobras.com

INVESTOR RELATIONS (IR)
Phone: (21)2514-6331 or (21)2514-6333
Fax: (21)2514-5964 
Website:  
www.eletrobras.com.br/elb/ri 
Fale com o RI: 
invest@eletrobras.com

50. Contact by letter, phone, 
fax, e-mail, or in person

Canal Denúncia 
(Reporting Hotline)52
www.eletrobras.com/canaldenuncia/
denuncia@eletrobras.com

Custodian and Administrator  
of Eletrobras’s Portfolio
Banco Bradesco S.A.53
Share and Custody Department
Phone: (11)3684-9441
Fax: (11)3684-3811

The survey about this report is  
available at the Eletrobras website.

INDUSTRY-SPECIFIC PROGRAMS
Agente Eletrobras (Eletrobras Agent):  
www.agenteeletrobras.com.br

COMMENTS, SUGGESTIONS, AND 
INFORMATION ABOUT THIS REPORT
sustentabilidade@eletrobras.com

(GRI 3.4)

51.  Channel to receive 
reports and information 
about possible irregulari-
ties or inappropriateness 
in accounting records. Any 
person who identifies or 
suspects any irregularity in 
Eletrobras or in the Eletrobras 
companies should report 
the incident directly to the 
company’s Ombudsman’s 
Office.

52.  Customer service in all 
branches of the bank

194

195

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasVer-o-Peso Market, Belém, Pará.

CORPORATE 
INFORMATION

COMPOSITION OF THE BOARD OF 

DIRECTORS
Márcio Pereira Zimmermann

Beto Ferreira Martins Vasconcelos (until April)

João Antônio Lian

José Antonio Corrêa Coimbra

José da Costa Carvalho Neto

Lindemberg de Lima Bezerra

Marcelo Gasparino da Silva

Maurício Muniz Barretto de Carvalho

Thadeu Figueiredo Rocha

Wagner Bittencourt de Oliveira

COMPOSITION OF THE FISCAL COUNCIL
Danilo de Jesus Vieira Furtado

Charles Carvalho Guedes

Jarbas Raimundo de Aldano Matos

Manuel Jeremias Leite Caldas

Robert Juenemann

COMPOSITION OF THE BOARD  

OF EXECUTIVE OFFICERS

Chief Executive Officer (CEO)
José da Costa Carvalho Neto

Chief Generation Officer
Valter Luiz Cardeal de Souza

Chief Transmission Officer
José Antonio Muniz Lopes

Chief Distribution Officer
Marcos Aurélio Madureira da Silva  

(until October)

Luís Hiroshi Sakamoto (Interim)

Chief Administration Officer
Miguel Colasuonno (until September)

Manoel Aguinaldo Guimarães (Interim)

Chief Financial and Investor  

Relations Officer
Armando Casado de Araujo

196

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ANNUAL AND SUSTAINABILITY REPORT 2013Eletrobras 
 
CREDITS

This Annual and Sustainability Report is a 

result of the efforts of the Eletrobras team. 

We thank you all for your participation and 

commitment.

Editing and general coordination
Executive Sustainability Committee of the 

Eletrobras Companies

Executive coordination
Planning, Strategic Management, and 

Sustainability Superintendence

Press Office and Press Relations

Coordination and collection  

of GRI indicators and texts
Keyassociados

Graphic project, layout, and infographics
Tabaruba

Translation
Gotcha Idiomas!

Illustrations
Renato Luiz Campos Aroeira 

Photo credit
Eletrobras’s archive

Print run
150 in Portuguese

25 in English

25 in Spanish

Platforms
This report can be downloaded at  

www.eletrobras.com

Ponte Estaiada Mestre João Isidoro França, Rio Poty, Teresina, Piauí.

198

199

ANNUAL AND SUSTAINABILITY REPORT 2013EletrobrasILLUSTRATIONS

Sun, n. We spin around it every day, hitching a 
ride on planet Earth. An object of veneration, 

it originated, in some languages, from the 

word “Sunday” – and what other weekday 

could it be?!

A sunny day has the look and feel of Brazil. 

It is present in our national anthem, with its 

“brilliant beams,” which are translated into 

freedom. It is also present in our postcards. 

The warm nature of Brazilians could very well 

have been inspired by the sun.

It is not only its color, energy, or light. Sunrise 

moves us in some way. It makes us think 

about the future. It reminds us that it is always 

time to renew ourselves, that every new 

dawn brings a new opportunity – to do things 

differently, to be better. When we watch the 

sun rise, we feel an uncontrollable will to be 

happy! More than that: we believe anything is 

possible.

It is because of how it makes people feel that 

it is represented here, in some of its endless 

and beautiful versions, according to Aroeira’s* 

interpretation. After all, everything we do is 

inspired by and dedicated to people. Every 

sunrise inspires us to do our job: to generate 

more light and energy, to make more and 

more people happy. 

* Renato Luiz Campos Aroeira is a cartoonist, 

artist, illustrator, and musician. He started 

showing his drawings to the world at the age of 

12, producing illustrations for textbooks. He has 

worked at the main news organizations in the 

country (Jornal de Minas, Diário da Tarde, Estado 

de Minas, Jornal o Sul, O Globo, Jornal do Brasil, 

Estado de São Paulo, Isto É, Veja, Carta Capital, 

Caros Amigos, Pasquim, Pasquim XXI); currently, 

he works as a cartoonist for Jornal O Dia, Jornal O 

Sul, and Brasil Econômico. He has designed covers 

and artwork for the main publishing houses in 
Brazil.

 Ponte Hercílio Luz, Florianópolis, Santa Catarina.

Eletrobras  2013 Annual and Sustainability Report