Quarterlytics / Utilities / Regulated Electric / Centrais Electricas Brasileiras S.A.- Eletrobras

Centrais Electricas Brasileiras S.A.- Eletrobras

ebr · NYSE Utilities
Claim this profile
Ticker ebr
Exchange NYSE
Sector Utilities
Industry Regulated Electric
Employees 10,000+
← All annual reports
FY2019 Annual Report · Centrais Electricas Brasileiras S.A.- Eletrobras
Sign in to download
Loading PDF…
ANNUAL REPORT
2019

CONTENTS

1. INTRODUCTION     
  About this publication 

Highlights 
Message from the Management 
Covid-19 Pandemic 
Industry context

2. CORPORATE PROFILE     
  Eletrobras 

How we create value 
Acknowledgments

03

6. GRI CONTENT INDEX 

7. SDG MAP     

8. ASSURANCE     

21

ANNEXES     

CREDITS     

169

182

185

189

213

3. STRATEGY AND VISION FOR THE FUTURE   33
  Strategic planning  

Management 
Commitment to sustainability

4. CORPORATE GOVERNANCE AND ETHICS   74
  Corporate governance 

Business ethics and integrity

5. CAPITAL PERFORMANCE     
  Financial capital 

Manufactured capital 
Intellectual capital  
Social and relationship capital 
Natural capital 
Human capital  

92

2

 
 
INTRODUCTION

3

INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

ABOUT THIS PUBLICATION

GRI 102-49, 102-50

This is the 19th consecutive edition of our 
Annual Report, published to present our strategy, 
performance and commitment to sustainable 
development to all our stakeholders, including all 
Eletrobras companies. The report presents our 
performance between January 1 and December 
31, 2019. 

The disclosures* in this publication represent the 
companies in the generation and transmission 
segment, which make up 100% of our turnover. 
The numbers of the financial statements of 
December 31, 2019 still registered an influence 
from the distribution business, considering 
that the transfers of shares of the remaining 
companies were carried out on March 18, 2019 

(Eletrobras Distribuição Alagoas) and April 10, 2019 
(Eletrobras Distribuição Amazonas). However, due 
to the sale itself being completed in 2018, this 
business will not be covered in this publication.  

For the purpose of calculating indicators, 
whenever necessary and to preserve 
comparability, we will make disclaimers about 
what is and is not included.

Responsibilities and approval  |  GRI 102-32

The Board of Directors, supported by the Strategy, Governance and Sustainability Committee, recognizes 
the responsibility to ensure the integrity of this report. A dedicated team of technicians from our 
companies worked on the preparation of the publication and the body, in its review, believes that it 
provides a balanced and appropriate presentation of matters that have, or could have, a material effect 
on our ability to create value.

We approach the various themes following the coherence of the Eletrobras Value Creation Model (see 
page 27), starting from the external context in which we operate, going through our corporate profile and 
our activities, as well as our strategy, corporate governance and management of risks and opportunities 
- which permeate and guide our business -, and culminating in our performance, treated by capital 
(financial, manufactured, intellectual, social and relationship, natural and human). 

Our various stakeholders are invited to review this report and provide feedback on our performance and 
its disclosure on the value generation process. 

José Guimarães Monforte
Chairman of the Strategy, Governance and Sustainability Committee
Chairman of the Board of Directors of Eletrobras

*  The term “disclosures” is used in the English version of this 
Report, substituting the term “indicators” in its Portuguese 
version, to better represent the GRI Materiality Disclosures 
Service requisites.

4

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Reporting practices

Useful reading tools

Our report is prepared based on the best global 
corporate sustainability management and 
reporting practices:

    Global Reporting Initiative (GRI) - Standards 

2016*, with the exception of the Water material 
theme disclosures, which already follow the 
review published at the end of 2018 (this report 
has been prepared in accordance with the GRI 
Standards: Core option);  GRI 102-54

   Principles of the United Nations (UN) 

Global Compact;

   Sustainable Development Goals (SDGs);

   Integrated Reporting (IR) Framework; and

   Management Report of the Union Court of 

Auditors (TCU).

In addition to the linear fluency of this publication, at the end of the report you will find two reading 
possibilities, guided by:

GRI Content Index (page 169)
Index that describes each GRI disclosure**, indicating 
the reasons for omission, when applicable, additional 
information and listing the page on which it is reported.

Learn more about on the GRI website.

SDG Map (page 182)
Map that indicates the SDGs related to the themes 
addressed throughout the report and with contents 
that support reaching the SDGs, the relationship being 
established through the indication of the pages.

Learn more about the SDGs on the United Nations  
Brazil website. 

*    The term “version” used in the Portguese version of this Report, was excluded in its English version, to better represent the GRI Materiality Disclosures Service requisites.
** The term “disclosure” is used in the English version of this Report, substituting the term “indicator” in its Portuguese version, to better represent the GRI Materiality Disclosures Service requisites.

5

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Reliability of the information
GRI 102-56

The information published in this report was assured by an independent third party, as directed by the 
Executive Board and the Board of Directors and in accordance with international verification parameters. 
Find out more in the PwC Limited Assurance Report, on page 185.

Stakeholder groups and topics of interest
GRI 102-40, 102-42

Our stakeholders are part of the main inputs in the value generation chain of Eletrobras companies, 
being a fundamental part in defining the Materiality Matrix. 

Our stakeholders

   Work force/family members

   investors/shareholders/market analysts

   communities

   society

   press/opinion leaders

   partners/sponsored/suppliers

   governments/parliamentarians/regulatory bodies

   customers/consumers/distributors

The process of identifying and selecting our 
stakeholders for engagement is developed 
in alignment with our business strategy and 
the Code of Ethics and Integrity of Eletrobras 
companies. We also consider our commitment 
to sustainable development, favoring dialogue 
and involvement according to the Eletrobras 
Companies’ Communication and Engagement 
Policy with Stakeholders - whose third version was 
approved in May 2019 by the Eletrobras Board of 
Directors - and the Policy of Eletrobras Companies 
Spokespersons, established in November 2018.

6

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Materiality

For the 2019 Annual Report, we used the 
materiality process described below in order 
to map the topics with the greatest potential 
for impact and value creation according to our 
business strategy and according to the perception 
of impact obtained from stakeholders.

Definition of materiality
GRI 102-21, 102-46

Stage 1 – Assessment of stakeholder 
perception: consultation on the opinion and 
perception of the stakeholders’ impact through 
an online survey made available on all the 
websites of our companies and sent by mailing 
to the main suppliers and investors, in addition 
to the press. In-depth interviews were also 
conducted with several relevant interlocutors: 
Ministry of Economy (Sest), Ministry of Mines 
and Energy, Brazilian Business Council for 
Sustainable Development (CEBDS), Global 
Compact, Dow Jones Sustainability Index (DJSI), 
business partners, suppliers, NGOs, academia, 
among others. The use of two different formats 
of listening and analysis enables the transversal 
understanding of the issues that impact the 
sustainability of the companies’ businesses.  

people answered 
the online survey

Assessment 
of the degree 
of impact of

themes 

Stage 2 – Prioritization and definition of 
the previous materiality matrix: materiality 
workshop, held with the participation of all the 
sustainability coordinators of the Eletrobras 
companies and with the representatives of 
the Executive Committee for Sustainability 
Management. Those present had the task of 
building the Materiality Matrix of the Eletrobras 
companies, considering the themes with 
potential to impact stakeholders and the 
perception of the same themes according to 
the strategy of the Eletrobras companies, using 
online research and interviews as a basis. 

Subsequently, a process of calibrating non-
prioritized themes was carried out in order 
to adjust possible distortions in the previous 
analysis, which was done by balancing the 
results of the online survey, interviews, RepRisk 
(media analysis tool and degree of exposure to 
reputational risk) and materiality benchmarking 
of other market players, which represent the 
external scenario. After the calibration process, 
the highly relevant topics (considered to be of 
high or critical impact) have been prioritized, 
thus generating the matrix with 12 themes.

Stage 3 – Validation with the Leadership: in line 
with the methodology of the Global Reporting 
Initiative (GRI) and the International Integrated 
Report Council (IIRC), the Materiality Matrix 
of the Eletrobras companies was submitted 
for validation by the Board of Directors of the 
holding and all subsidiaries. In addition to the 
themes previously proposed at the workshop, 
the Board of Directors decided to include the 
Corporate Governance aspect as material for 
Eletrobras companies totaling the 13 themes 
presented below. 

7

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Eletrobras 2020 materiality matrix
GRI 102-47

Low

Medium

l
a
c
i
t
i
r
C

h
g
H

i

m
u

i

d
e
M

w
o
L

y
g
e
t
a
r
t
S
r
o
f

t
c
a
p
m

I

Critical

High

18

7

3

11

4

19

16

5

1

8

10

12

2

9
17

6

20

14

15

13

21

Impact for Stakeholders

Below follow the list of material themes, 
highlighted in blue.

13 Material Themes

 1

 2

Research and Development + Innovation

Relationship with suppliers

 3 Water

 4

 5

Social and environmental aspects in decision-making

Cybersecurity and digital transformation

 6 Human rights

 7

 8

 9

10

Risk and crisis management

People management and development

Climate changes

Energy transition

11 Corruption and ethics management

12 Corporate governance

13

14

Relationship with communities

Biodiversity

15 Waste

16

17

18

19

Legal and regulatory compliance

Energy supply

Financial result

Energy efficiency

20 Health, safety and well-being

21 Communication and transparency

8

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019 
 
INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Material themes and their limits

The table below is the result of the materiality determination process reported on  page 7. The limits determine where or in which audiences the impacts 
occur, and capital is based on the concept proposed by the framework of the IIRC (International Integrated Reporting Council) for the grouping of the different 
types of input or resources used by Eletrobras companies to generate value.

COMPANIES

  All Eletrobras companies

STAKEHOLDERS

1    Customers

2    Employees

3   Communities

4    Suppliers

  All Eletrobras companies, except Eletropar

5    Government

6    Investors

7   Society

8    All

CAPITALS

INTELLECTUAL

FINANCIAL

NATURAL

HUMAN

SOCIAL AND 
RELATIONSHIP

MANUFACTURED 

Material Theme1 
GRI 102-44

Research and Development 
+ Innovation

Companies

Stakeholders

Specific GRI 
disclosures

Capitals

SDG

1   4   5   6   7

EU8

Water

3   5   7

303-1 a 303-5

Socio-environmental aspects 
in decision-making2

3   4   5   6   7

102-29 e 102-31

Digital transformation

1   2   4  

There are no specific 
disclosures for this topic

Cybersecurity

8

418-1

Not associated with capital, 
but to the corporate 
governance of the 
company, which permeates 
and guides the value 
creation activities 

9

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019  
  
  
  
  
  
  
  
  
    
    
  
  
  
INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Material Theme1 
GRI 102-44

Risk and crisis management2

People development 
management

Companies

Stakeholders

8

2   6

Human rights

2   3   4   5   7

Specific GRI 
disclosures

102-15, 102-30, EU21

401-1, 404-1 a 404-3 
e EU14

405-1, 405-2, 406-1, 
407-1, 408-1, 409-1, 
410-1, 411-1, 412-2 
e 412-3

Climate changes

Energy transition

Corruption and ethics 
management2

Corporate governance2

1   3   4   5   6   7

201-2, 305-1 a 305-5, 
305-7

5   6   7

EU10

8

8

102-17, 102-25, 205-1 
a 205-3 e 415-1

102-19, 102-20 
e 102-21 a 102-39

Energy supply

1   5   6   7

EU6, EU11, EU12 e EU30

Financial result

2   4   5   6

201-1

Capitals

SDG

Not associated with capital,  
but to the corporate 
governance of the 
company, which permeates 
and guides the value 
creation activities 

One of the activities 
through which the company 
transforms inputs into 
values  

Notes:  1. For each material topic, it is mandatory, according to the methodology of the Global Reporting Initiative, to report the disclosures of management form 103-1, 103-2 and 103-3.

2. Themes for which standard-general disclosures have been added (which must be reported in the composition of the profile, corporate governance and organizational strategy) are not mandatory for GRI  
     reports under the “Essential” option. The objective is to present comprehensive information on Eletrobras’ performance on these topics that are not covered by specific disclosures.

10

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Other GRI Disclosures*

We also chose to report disclosures associated with topics that were not mentioned in the process of determining materiality to maintain the history and 
comparability between cycles. 

Theme

Specific GRI disclosures

Capitals

SDG

204-1

PURCHASING 
PRACTICES

FINANCIAL      MANUFACTURED    

SOCIAL AND 
RELATIONSHIP CAPITAL

BIODIVERSITY

EMPLOYMENT

OCCUPATIONAL 
HEALTH AND SAFETY

COMMUNITIES

304-2 e 304-3

401-2 e 401-3

403-1, 403-3 e 403-4, EU16

NATURAL

   HUMAN

   HUMAN

413-1 e 413-2, EU20, EU22

SOCIAL AND 
RELATIONSHIP CAPITAL

*  The term “disclosures” is used in the English version of this Report, substituting the term “indicators” in its Portuguese version, to better represent the GRI Materiality Disclosures Service requisites.

11

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019    
 
  
  
 
 
 
  
 
 
  
  
 
  
 
  
 
INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Financial capital

Manufactured capital

  Eletrobras’ share capital totaled   
R$ 31.3 BILLION – 1,352,634,100  
SHARES.

  The Net Operating Income jumped 
from R$ 25,772 MILLION in 2018 to  
R$ 27,726 MILLION in 2019.

  Consolidated net income of  
R$ 10,744 MILLION – return of  15%  
in relation to Net Equity.

  Recurrent Ebtida grew  5.3%, 
jumping from R$ 12,540 MILLION in 
2018 to  R$ 13,210 MILLION in 2019.

HIGHLIGHTS

Corporate governance, integrity 
and human rights

For the third consecutive time, we reached the 
maximum score at IG-Sest Level 1 (excellence level), 
in all dimensions, in the 4th Certification Cycle of 
the Governance Indicator of the State Companies 
Coordination and Governance Secretariat 
(SEST).  In addition to the holding company, the 
certification included the subsidiaries Eletrobras 
Chesf, Eletrosul, CGTEE, Amazonas GT, Furnas, 
Eletronuclear and Eletronorte, which also reached 
IG-Sest Level 1.

85%

of trained governance body members and 

25%

of business partners1 reported  
on anti-corruption practices.

118,936 hours 

of training in human rights policies  
and procedures 

3,827  

employees trained.

73% 

of Special Purpose Entities with participation  
by Eletrobras companies responded to the Human 
Rights due diligence survey.

1. Business partners in Special Purpose Entities (SPEs).

  We exceeded the mark of  50 THOUSAND 
MW of installed capacity, equivalent to 30% 
of the country’s installed capacity.

  Inauguration of the Belo Monte and Sinop 
hydroelectric plants, with an installed 
capacity of  11,233.1 MW and 401.88 MW – 
BELO MONTE is the largest  100% brazilian 
plant in installed capacity.

  Net energy generation of  185,025 GWH in 
2019, compared to 183,245 GWH in 2018.

  Entry into operation of wind farms  ACAUÃ, 
ANGICAL 2, ARARAPÁ AND TEIU 2, PINDAÍ I 
WIND COMPLEX; COQUEIRINHO 2 AND 
PAPAGAIO, OF THE PINDAÍ II WIND COMPLEX; 
AND TAMANDUÁ MIRIM 2, OF THE PINDAÍ III 
WIND COMPLEX.

  71,153.60 kilometers of transmission lines.

  99.4% transmission availability.

PROCEL RESULTS:

   21.6 MILLION MWH of energy saved in 2019.
   1.6 MILLION tons of CO2 equivalent of avoided 

GHG emissions.

   8.1 THOUSAND MW of demand reduction  

at the edge.

12

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Intellectual capital

Social and relationship capital

   R$ 319.4 MILLION invested in Research 
& Development + Innovation.

   We concluded, with the Bolivian National Electricity 

Company (Ende) and the Inter-American 
Development Bank (IDB), an international tender for 
contracting the  ELECTRIC INTERCONNECTION STUDY 
BETWEEN BOLIVIA AND BRAZIL.

   R$ 51 MILLION invested in innovations 
for sustainability.

   HOLDING OF THE 8TH EDITION OF THE ELETROBRAS COMPANIES 
SPONSORSHIP PROGRAM FOR ELECTRIC SECTOR EVENTS, with a 
selection of 24 TITULAR PROJECTS and 9 ALTERNATE PROJECTS.

   Realization by Eletrobras holding, Furnas and Eletronorte the 
 7TH EDITION OF THE CULTURAL PROGRAM OF ELETROBRAS 
COMPANIES, in which 22 TITULAR PROJECTS and 8 ALTERNATES 
WERE SELECTED for sponsorship, and the 1st edition of the 
ELETROBRAS COMPANIES SPORTS SPONSORSHIP PROGRAM, in which 
8 TITULAR PROJECTS and 3 ALTERNATES WERE SELECTED.

   1st edition of the Eletrobras Companies’ Social Projects Notice,  
in which 12 TITULAR PROJECTS and 5 ALTERNATES WERE SELECTED.

13

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Natural capital

Human capital

   14,369 employees.

   2,765 women and  11,604 men.

   22% of women in leadership 

positions.

   23% of the leadership is made up 

of black, brown, yellow and 
indigenous people.

   2.67% of employees are people 

with disabilities.

   Updates to SUSTAINABILITY 

AND ENVIRONMENTAL POLICIES.

   Reduction of water consumption in 

administrative activities from  
4,087.30 THOUSAND cubic meters in 
2018 to  3,448.26 THOUSAND cubic 
meters in 2019.

   Total emissions of 5,897,384 tCO2e.

   Donation of  76.5 THOUSAND 

seedlings for planting on the banks 
of rivers and streams in the São 
Francisco River basin.

   Donation of 1.6 MILLION   

seeds of  88 DIFFERENT SPECIES.

   96% OF ELETROBRAS’ ENERGY 

MATRIX  comes from clean sources2.

Worker in the construction of the Santo Antônio hydroelectric plant. 
Eletrobras Furnas / José Lins Collection.

  2.It considers hydro, wind, solar and nuclear sources.

14

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

MESSAGE FROM THE MANAGEMENT

GRI 102-14

When we look back, we will remember 2019 
as a year of iconic milestones that reaffirmed 
Eletrobras’ position as the largest electricity 
company in Brazil and Latin America. With 
the activation of the 18th and last turbine, 
we inaugurated the monumental Belo Monte 
hydroelectric plant, in Pará. Largest 100% Brazilian 
plant in installed capacity, with 11,233 MW of 
power, Belo Monte transforms the strength of 
the Xingu River into renewable energy for around 
60 million Brazilians. The commitment to clean 
energy, which represents 96% of the Eletrobras 
System matrix, also inspired us to implement a 
landmark of innovation and sustainability: the 
floating solar plant in the Sobradinho hydroelectric 
reservoir, in Bahia.

The waters of the Teles Pires River, in Mato Grosso, 
started to generate energy in the two turbines of 
the Sinop hydroelectric plant, with a total capacity 
of 401.88 MW of power. With the objective of 
completing the works of the Angra 3 nuclear power 
plant, in the state of Rio de Janeiro, this venture was 
included in the Investment Partnership Program 
of the Presidency of the Republic, in addition to 
market sounding being carried out by Eletrobras 
for identification of potential partners. Also 
noteworthy is the entry into commercial operation 
of seven wind farms, in addition to ten other wind 

farms under implementation, with a total capacity 
of 190 MW. These and other investments led 
Eletrobras to surpass another historic mark in 2019: 
more than 50 thousand MW of installed power, 
accounting for 30% of the country’s generation. 
And, with 45% of the transmission lines (voltage 
equal to or above 230 kV), it remains the leader in 
this market segment.

The divestments were also important for the 
company’s recovery strategy. With the privatization 
of the distributors, Eletrobras returned to its 
traditional core business: power generation 
and transmission. In addition to the sale of 
minority interests in special purpose companies, 
these measures contributed to the recovery of 
confidence in Eletrobras, with a direct impact on 
the company’s market value, which rose from 
R$ 33 billion in 2018 to over R$ 51 billion in 2019. 
Market recognition has been sustained, even in 
a different period due to the new coronavirus 
pandemic - the company’s updated market value 
was R$ 45.5 billion on May 30, 2020.

Management and corporate governance practices 
were also intensively developed and improved in 
2019. Throughout the year, in 27 work meetings, 
the Board of Directors (CA) actively participated 
in monitoring the strategic projects and goals of 

Wilson Ferreira Junior, president of Eletrobras. Eletrobras holding / 
Cláudio Ribeiro collection.

the Business and Management Master Plan (PDNG 
2019-2023), as well as drafted and approved the 
guidelines for the next strategic planning cycle. It 
was also the year of consolidation of Eletrobras’ 
Statutory Audit and Risk Committee (CAE), which 
advises the Board in monitoring the PDNG, 
examining fundraising and discipline in capital 
allocation, with analysis of the effectiveness of 
internal controls, audit and compliance issues.

It is also worth mentioning the resizing of the 
staff, with an estimated annual savings of R$ 
746 million as of 2020, considering the two 
voluntary termination plans; the start of the Zero 

15

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

challenges, however, are still many, especially 
for the achievement of one of Eletrobras’ main 
objectives: to recover the company’s investment 
capacity and, thus, expand the possibility of 
operating with continued success in a highly 
competitive environment.

In 2020 we achieved another important 
milestone. In the first days of January, the 
shareholders approved the unification of 
the operations of the subsidiaries Eletrobras 
Eletrosul and CGTEE, creating Eletrobras 
CGT Eletrosul. The new company will deepen 
the synergy of operations in Southern 
Brazil, providing greater efficiency, process 
improvement and optimization of results.

As a signatory of the Global Compact, in 
2019, Eletrobras supported and continuously 
monitored initiatives related to the Sustainable 
Development Goals (SDGs) prioritized by the 
company, which make up the 2030 Agenda.

Throughout this year, in parallel with the work for 
Eletrobras’ constant evolution, we will monitor 
the progress of the company’s capitalization 
bill presented to the National Congress in 2019 
by our controlling shareholder, the Union. The 
sale of Eletrobras Amazonas GT to Eletrobras 
Eletronorte was also approved, optimizing 
the governance of subsidiaries and the capital 
structure of the Eletrobras System.

In addition, Eletrobras has been monitoring, 
since January 2020, the evolution and possible 
impacts caused by the Covid-19 pandemic, 
caused by a new coronavirus, following the 
recommendations of the Ministry of Health, the 
government of the State of Rio de Janeiro and the 
governments of the States and the cities in which 
their subsidiaries are located. The company has 
taken steps to efficiently monitor the progress 
of the coronavirus, preserve its workforce and 
prevent the spread of the disease, including 
through the creation of a Crisis Committee, 
which aims to coordinate all actions related to 
the pandemic.

We thank our shareholders, employees and other 
partners for their trust, recognition and synergy 
in building a successful company. 

Wilson Ferreira Junior 
President of  Eletrobras 

José Guimarães Monforte 
Chairman of the Board of Directors

16

José Guimarães Monforte, chairman of the Eletrobras Board of Directors. 
Eletrobras holding / Cláudio Ribeiro collection.

Base Budget (OBZ) project, which reinforces the 
culture of cost management and transparency; 
the reduction in leverage from 3.1 to 1.6 
times; investments in the automation of our 
substations; implementation of the ERP system 
(Enterprise Resource Planning) in all Eletrobras 
Companies; and the consolidation of the Shared 
Services Center (CSC). 

The recognition of the market and the government 
certified the company’s good performance, 
guaranteeing the same level of certification as 
2018, but advancing in the B3 State Governance 
Highlight Program from 50 to 56 points, just four 
levels below the maximum score. Eletrobras is 
leaner, integrated, efficient and sustainable. The 

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019 
INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

COVID-19 PANDEMIC 

Eletrobras and its companies have been monitoring, since January 2020, 
the evolution and possible impacts caused by the coronavirus pandemic, 
Covid-19, and following the recommendations of the Ministry of Health 
and the governments of the states and cities where its operations are 
located. Eletrobras companies prioritized the preservation of their 
employees and collaborators, avoiding the spread of the disease, and 
maintaining the generation and transmission of electric energy in the 
country. To coordinate and monitor all actions related to the pandemic, 
on March 17, 2020, the Eletrobras Companies Crisis Monitoring and 
Management Committee was created, formed by the holding’s Executive 
Board, the Presidents of its controlled companies and the Chief Executive 
Officer of Cepel.

Due to the need to preserve its essential activities, the company, as far as 
possible, took several actions:

  ANTICIPATED VACATIONS;

  APPROVED HOURS BANK COMPENSATION;

  AUTHORIZED TELEWORKING;

  RESTRICTED NATIONAL TRAVEL;

  LIMITED THE NUMBER OF PEOPLE AT IN-PERSON MEETINGS;

  SUSPENDED TRAVEL AND PLACED EMPLOYEES WHO HAD  

SYMPTOMS IN QUARANTINE; AND

  ALSO ASKED THEIR SERVICE PROVIDERS TO EQUALLY OBSERVE ALL THE GUIDELINES 

OF THE MINISTRY OF HEALTH.

17

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

With regard to the operation, the company 
has been adopting all measures to maintain 
normality, given the strategic sector in which 
it operates, and, mainly, for being the largest 
Brazilian electric power company, with more 
than 50 thousand MW of power installed, 
accounting for 30% of the country’s generation 
and 45% of transmission lines with voltage 
equal to or above 230kV. Among the measures, 
a contingency action plan was created with 
the objective of mapping, monitoring and 
guiding employees on the actions required in 
generation and transmission operations.

The financial impacts of the pandemic, 
which will affect nations and various sectors 
worldwide, may also affect the results of 
Eletrobras companies, mainly due to the possible 
stagnation of the Gross Domestic Product 
(GDP) and the consequent reduction in the 
consumption of electricity in the industrial 
and commercial sectors. Notwithstanding the 
creation of the COVID account, regulated by 
Aneel through normative Resolution 885, there 
is a risk of an increase in the incidence of default 
with distribution companies and in bilateral 

contracts in the free contracting environment, 
with a potential increase in requests for 
renegotiation of contracts. However, it is worth 
noting the high degree of uncertainty regarding 
the possible reduction in electricity consumption 
in the country, as well as its duration.

News from European countries indicate a 
reduction in the flattening stage of the Covid 
-19 pandemic, as in some Asian countries. In 
Brazil, where increased social distance is still a 
reality, around 70% of the qualified workforce 
of Eletrobras companies has started to work 
in telework. Our employees have expended 
efforts to maintain corporate activities, 
support for the permanence of the operation 
of generation and transmission assets and 
for the functioning of our management and 
governance structures, maintaining the 
necessary resources so that our managers 
continue to make decisions in favor of the 
sustainability of our companies.

The company has already started the testing 
of part of its workforce and has strengthened 
preventive measures to prevent the spread 

and contamination by coronavirus. In parallel, 
under the guidance of the Crisis Committee, it 
works on the elaboration of a protocol for the 
gradual resumption of face-to-face work in all 
its units, safeguarding the health and safety 
of its workforce, with socio-environmental 
responsibility, transparency and prudence, 
preparing everyone for the new normal ahead. 

In addition, aware of its important social role, 
the company negotiated alternative measures 
with its supply chain in order to preserve jobs and 
maintain the health and safety of outsourced 
employees. It also established corporate 
guidelines for donations and support to 
surrounding communities and society in general. 

In this very unusual moment for all, Eletrobras 
has demonstrated high resilience, a high 
degree of commitment and a clear purpose for 
all its managers and employees to generate 
and transmit the energy that Brazil needs 
to fight the pandemic, preserve lives and 
maintain economic activities. 

18

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

INDUSTRY CONTEXT

Macroeconomic indicators

Regulatory outlook

Brazilian Gross Domestic Product (GDP) grew 
1.1% compared to 2018 - a weak performance 
that demonstrates the slow recovery of 
the economy, associated, in part, with low 
household consumption. Inflation, as measured 
by the IPCA variation, reached 4.31% per year, 
against 3.75% in 2018. This level is above the 
floor established by the National Monetary 
Council (CMN) under the inflation targeting 
regime - 4.25% per year. According to IBGE, 
the IPCA was pressured in 2019, mainly by the 
increase in meat and fuel prices, followed by 
health plans. 

Sectoral indicators

According to the Energy Research Company 
(EPE), the consumption of the electricity 
sector reached 482,084 GWh by December, an 
increase of 2.1% compared to 2018. Climate 
and billing cycle caused consumption by the 
residential and commercial classes to grow 
1.2% and 3.8%, respectively, while industrial 
consumption decreased 1.3%. All regions 
recorded high consumption in 2019, the 
Northeast being the most significant - 3.0%.

The Electricity Sector Modernization Working 
Group, instituted by MME Ordinance No. 
187/2019, generated discussions on a series 
of changes, such as separation of ballast and 
energy, opening of the market and improvement 
of the Energy Reallocation Mechanism (MRE). In 
this context, Public Consultations were opened, 
including MME No. 82/2019, which dealt with the 
revision of the reference values for the levels of 
availability of the plants (TEIF and IP). 

Aneel launched Public Hearing No. 03/2019 to 
review normative resolution in order to enable 
the calculation of the amount of generation 
indemnities associated with concessions, whether 
extended or not, based on Law No. 12.783/2013 
and Decree No. 7.850/2012. The agency also 
opened Public Consultation No. 026/2019, this 
time to review the methodology for calculating 
capital remuneration, applicable to transmission 
and to quota and nuclear generations. 

Still in 2019, Aneel Subsidy Taking No. 06/2019 
was opened, on ancillary service provision, 
a subject that receives special attention due 
to the forecast of increased penetration of 
intermittent renewable sources in the Brazilian 
electricity sector.

Climate and billing cycle caused 
consumption by the residential and 
commercial classes to grow 1.2% and 
3.8%, respectively, while industrial 
consumption decreased 1.3%. All 
regions recorded high consumption 
in 2019, the Northeast being the most 
significant - 3.0%.

19

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

In the transmission segment, Ratifying Resolution No. 2565/2019 
established the Allowed Annual Revenues (RAPs) to the concessionaires 
of electricity transmission for the 2019-2020 cycle (from July 1, 2019 to 
June 30, 2020). On December 31, the Eletrobras companies’ RAP was of 
the order of R$ 11,493 million, representing an increase of approximately 
6.76% in relation to 2018. The Variable Portion (PV) discounts, the portion 
to be deducted from the transmitter’s revenue due to the inadequate 
provision of the public transmission service, remained relatively stable - 
2.16% and 2.28% respectively in 2018 and 2019.

Auction No. 002/2019 did not present the changes in the methodology 
for calculating the Weighted Average Cost of Capital (WACC) provided 
for in the Tariff Regulation Procedure (Proret). However, the real cost of 
third-party capital, a factor that makes up one of the parameters of the 
Regulatory Capital Remuneration Rate, was reduced from 6.94% to 6.61% 
per year. 

Converter Transmission (FT) and converter of High Voltage Direct Current 
Transmission Installations (CCAT) functions; and improvement of the proposal 
to revise the requirements for the operation regime of the transmission and 
electricity generation facilities established in the Grid Procedures.

There was also a revocation of a normative resolution dealing with the 
separation of operating and holding activities from electricity transmission 
companies, which ended with a controversial point, which compromised 
the competitiveness of auctions and impacted the corporate restructuring 
processes of the companies. Subsidies were also taken for the preparation of 
Aneel’s Regulatory Agenda 2020/2021. Eletrobras contributed with topics for 
the review and creation of regulatory treatment rules for the remuneration 
of transmission equipment with an exhausted useful life; improvement of 
regulations associated with reinforcements and improvements; and definition 
of indemnity rules for assets not depreciated or amortized at the end or 
termination of the concession contract. 

In order to improve transmission regulations, Aneel published normative 
resolutions and opened public hearings and consultations. The main 
changes were: approval of procedures, parameters and criteria for the 
imposition of penalties on agents in the electricity sector; establishment of 
the provisions related to the quality of the public electricity transmission 
service associated with the availability and the operative capacity of 

We also participated in the consultation to assess the need to improve 
regulatory controls related to the regulatory useful life of transmission 
equipment, with currently depreciated assets failing to return to the 
concessionaire, who receives only an amount equivalent to operating and 
maintenance expenses. 

20

INTRODUCTIONANNUAL REPORT ELETROBRAS 2019CORPORATE PROFILE

21

INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

ELETROBRAS

GRI 102-2, 102-4, 102-6, 102-7, EU1

Since its foundation in 1962, Centrais Elétricas Brasileiras S/A - Eletrobras - has been composing and transforming the Brazilian energy matrix, contributing 
to the construction of the current scenario in our country. On December 31, 2019, Brazil reached an installed capacity of 172 GW, of which 51 GW come from 
Eletrobras, equivalent to 30%. Of this total, 60.9% is comprised of projects wholly owned by the Eletrobras system, 23.6% of projects carried out through 
Special Purpose Entities (SPEs) and 15.5% of projects on shared ownership, including half of the capacity of Itaipu Binacional (7,000 MW).

ELETROBRAS IS RESPONSIBLE FOR 30% 
OF THE NATIONAL GENERATION CAPACITY

GENERATION CAPACITY

39%  
North

21%  
Northeast

4%  
Midwest

17%  
South

20%  
Southeast

51,143 MW

of the total generation capacity 
obtained from clean energy sources

96%

90%
hydro source

4%
nuclear source

2%
wind source

1. We also own the solar source, which represents less than 1% of our 

clean sources.

2. The Teles Pires and São Manoel hydroelectric plants were considered in the 
North region and the Itumbiara hydroelectric plant was considered in the 
Southeast region. The three projects are located at regions borders.

4% generated by thermoelectric plants, 
representing a small part of generation from 
non-renewable sources.

TRANSMISSION
GRI EU4

de linhas corporativas 

71 thousand km  
of transmission lines  

64 thousand km 

of corporate lines of the 
Eletrobras System and 

7 thousand km in SPEs

22

CORPORATE PROFILEANNUAL REPORT ELETROBRAS 2019 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Eletrobras abroad
GRI 102-4

In 2019, we acted primarily on regional integration 
and renewable energy generation projects in 
the Latin American continent. We also seek 
to strengthen relations with local agents and 
with multilateral development agencies for the 
development of our international projects.

Regarding the energy potential on the border 
between Brazil and Bolivia, the progress of the 
Binational Hydroelectric Inventory Study in 
part of the Madeira River Basin by the company 
WorleyParsons Engenharia Ltda. The study was 
jointly contracted by Eletrobras, the Bolivian 
National Electricity Company (Ende) and the 
Banco de Desarrollo de América Latina (CAF), with 
completion scheduled for the first half of 2020.

Also, in relation to Bolivia, the start of studies 
for the Brazil-Bolivia electrical interconnection, 
carried out by Eletrobras in partnership with the 
Inter-American Development Bank (IDB) and 
Ende, which is expected to end in the second half 
of 2020, is noteworthy. 

We also maintained our strategic partnership 
with the Uruguayan state-owned Administración 
Nacional de Usinas y Trasmisiones Eléctricas 
(UTE), aimed at promoting the generation of 
energy from renewable sources, exemplified 

in the joint development and operation at the 
Artilleros Wind Farm (65 MW).

Within the scope of the promotion of regional 
electrical integration, the studies related to the 
viability of the Arco Norte Project stand out 
again, a transmission system of approximately 
1.9 thousand kilometers in length that aims at 
transferring the energy to be generated by new 
generation projects, between Brazil, Guyana, 
Suriname and French Guiana. As a result of the 
presentation of the results of these studies to 
the main authorities linked to the electric sector 
of these countries, in 2018 individual (bilateral) 
analysis of electrical integration began in order to 
move forward with the global project.

The other recommended actions, such as, for 
example, the hydroelectric inventory studies in 
Guyana and Suriname, depend on the holding of a 
meeting at the ministerial level, also identified as 
“High Level Meeting,” scheduled for 2020.

The international sale of electric energy remains 
the focus of our operations abroad. Currently, 
we act as one of the trading agents responsible 
for importing energy from the Uruguayan state-
owned UTE (Administración Nacional de Usinas y 
Trasmisiones Eléctricas).

23

Porto Colombia hydroelectric plant. Eletrobras Furnas Collection.

CORPORATE PROFILEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Corporate structure of Eletrobras companies

P&D

SHARES

GENERATION

GENERATION AND 
TRANSMISSION

50,00%

136 SPEs 
41  in sale process
25  in extinction process
14  in incorporation process

Note: the number of SPEs considers direct and indirect stakes and disregards SPEs that participate in more than one Eletrobras company, differently from the quantities considered in the tables of each company. In 
this total, two SPEs abroad are included. Of the 136 national and international SPEs, 40 are in the process of divestment; one SPE in the process of sale from Auction no. 01/2018 and 39 SPEs in a competitive 
process of sale during 2019.

24

CORPORATE PROFILEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Shareholding composition

Shareholders

Ordinary

%

Preferential “A"

%

Preferential “B”

%

Total

%

Controlling shareholder 

Federal Union

BNDESpar

BNDES

FND

FGHAB

Others

Non-controlling shareholder

Cust. CLBC

Resident

Non-Resident

ADR Program

Furthermore

Resident

Non-Resident

Total

Nota: Shareholding composition on December 31, 2019.

554,394,671

51.00

141,757,951

13.04

74,545,264

6.86

45,621,589

4.20

1,000,000

0.09

0

0

0

0

0

0

0

0

0

0

411

0.00

554,395,082

40.99

18,691,102

7.04

160,449,053

11.86

18,262,671

6.88

92,807,935

0

0

-

-

45,621,589

1,000,000

6.86

3.37

0.07

269,730,822

24.81

146,920

100.00

228,482,699

86.08

498,360,441

36.84

134,974,434

12.42 

82,828

 56.38 

103,728,559

39.08 

238,785,821

17.65

107,546,666

 9.89 

27,121,748

 2.49 

1

0

 0.00 

 - 

101,991,247

38.42 

209,537,914

15.49

8,030,814

 3.03 

35,152,562

2.60

87,728

 0.01 

64,064

 43.60 

10,340,613

 3.90 

10,492,405

246

 0.00 

27

 0.02 

213

 0.00 

486

0.78

0.00

1,087,050,297

100.00

146,920

100.00

265,436,883

100.00

1,352,634,100

100.00

25

CORPORATE PROFILEANNUAL REPORT ELETROBRAS 2019 
 
 
 
 
 
 
 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

HOW WE CREATE VALUE

By providing electricity - an essential resource for the functioning of all productive sectors, people’s 
relations and socioeconomic development - Eletrobras creates value for society. However, we seek to 
go further and echo the return we get from our activities for all stakeholders and for society as a whole. 
And we do this by identifying the resources, assets and capital that interact with our business and 
understanding the impacts - positive and negative - of the transformation of this group into electric 
energy, seeking to promote responsible and sustainable management, which deals with these impacts 
in order to prevent, enhance or minimize them, generating value at the final end. 

INDUSTRIA

This is the basis of the model presented below, a summary of how our activities interact with the 
external environment (sector, political and macroeconomic context) to provide consistent returns to 
stakeholders and society. The way this report was organized is consistent with this representation, 
bringing greater connectivity between different parts of the business and financial and non-financial 
(intangible) results, showing in a clear and transparent way how our activity transforms resources, 
assets and capital into value. 

By providing electricity - an 
essential resource for the 
functioning of all productive 
sectors, people’s relations and 
socioeconomic development - 
Eletrobras creates value for society. 

26

CORPORATE PROFILEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

VALUE
CREATION

MODEL

HUMAN 
CAPITAL

INTELLECTUAL 
CAPITAL

GENERATION

GENER

A

T

E
D A

N

D

T

R

A

N

S

M

I

T

T

E

D

E

N

E

R

G
Y

T

R

I

A
N
S
M
S
S
I
O
N

N

R CIA LIZATIO

N T R ACTS 

O

C

E

M

O

C

 OTHER BUS I N E S S  

SERVICES AND PRO D U C T S

   Purpose    We put all our energy into the sustainable 
development of society.

Vision     To be an innovative clean energy company, 

recognized for excellence and sustainability. 

 Values    Respect for people and life 

Ethics and transparency 

Excellence 

Innovation 

Collaboration and recognition

e
g
d
e
l
w
o
n
k
d
n
a
h
c
r
a
e
s
e
R

S
T
U
P
N

I

I

N
A
M

s
e
c
r
u
o
s
e
r

l
a
i
c
n
a
n
i
F

e
c
r
o
f
k
r
o
W

s
e
c
r
u
o
s
e
r

l
a
r
u
t
a
N

l

s
r
e
d
o
h
e
k
a
t
S

s
e
i
t
i
l
i
c
a
f
d
n
a
t
n
e
m
p
u
q
E

i

NATURAL 
CAPITAL

SOCIAL AND RELATIONSHIP  
CAPITAL

MANUFACTURED 
CAPITAL

FINANCIAL 
CAPITAL

Suppliers Training  

  SDG   4   5   8   10   12   13   16

Reliability upon receipt  

  SDG   7   9

Conservation of biodiversity  

  SDG   9   13   15

Energy conservation 

  SDG   7   13

Hiring at a fair (sustainable) price  

  SDG   7   9

Contribution to sustainable development 
SDG   1 a 6   7 a 9   10 a 12   13   14   15   16   17

Professional growth / training  

  SDG   4   8

Participatory dialogue 

  SDG   11   16

Energy availability for everyone, with a lower risk  
of socio-environmental impacts  

  SDG   1 a 3   7   9   10   13   14   15

Distribution of dividends 

  SDG   8

Fostering a more sustainable supply chain  
SDG   5   8   10   12   16

Fostering respect for human rights  

  SDG   8   9   10   16

Job and income generation 

  SDG   1 and 3   8   9   10   12

Integrity (ethical, legal and transparent conduct) 

  SDG   16

Private social investment 

  SDG   1   3   4   7 a 9   13   15

Improving the country infrastructure 

  SDG   7   9   11

Improvement of the living conditions for the affected populations 
SDG   1   3   9   11   16

Low tariffs - affordable energy 

  SDG   3   7 a 9

Partnership in public policy management  

  SDG   1 a 3   7 a 9   12   13   17

S
R
E
D
L
O
H
E
K
A
T
S

Share in structuring projects 

  SDG   7   9

Research, development and innovation 

  SDG   7 a  9

Hiring predictability 

  SDG   8   12   16

Promoting culture, sport and events 

  SDG   3   4   8   9   13

Promoting diversity 

  SDG   5   8   10   12   16

Promoting health and safety 

  SDG   3   8

Quality of life 

  SDG   1 a 3   7   8

Ethical, transparent and equitable relationship 

  SDG   16

Financial return on invested capital 

  SDG   8   9   16

Safety and reliability in the operation 

  SDG   7   9   11   13

Valuing the brand and corporate reputation 

SDG   12   13   16

In this infographic, we also show how the creation of value by Eletrobras meets 
the 17 Sustainable Development Goals (SDGs), especially the SDGs prioritized 
by the company, 7, 8, 9, 13 and 16, highlighted in blue. Learn more at:  
https://nacoesunidas.org/pos2015/agenda2030/

s
r
e
i
l

p
p
u
s
d
n
a
s
r
o
s
n
o
p
s

,
s
r
e
n
t
r
a
P

s
r
e
m
o
t
s
u
C

s
e
i
d
o
b
y
r
o
t
a
l
u
g
e
R
s
n
a
i
r
a
t
n
e
m
a
i
l
r
a
P
/
t
n
e
m
n
r
e
v
o
G

y
t
i
n
u
m
m
o
C

s
r
e
d
a
e
l

i

i

n
o
n
p
o
d
n
a
s
s
e
r
P

y
t
e
i
c
o
S

s
t
s
y
l
a
n
a
t
e
k
r
a
m
d
n
a
s
r
e
d
o
h
e
r
a
h
s

l

,
s
r
o
t
s
e
v
n

I

s
r
e
b
m
e
m
y
l
i

m
a
f
d
n
a
e
c
r
o
f
k
r
o
W

27

CORPORATE PROFILEANNUAL REPORT ELETROBRAS 2019VALUE CREATION EXPECTATIONS MAIN INPUTS 
 
 
 
   
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Our impacts

L
A
T
I
P
A
C
L
A
R
U
T
A
N

INPUTS

TYPES OF 
VENTURES

IMPACTS

WATER

   HYDROELECTRIC PLANTS.

SOIL - (OCCUPATION)

   HYDROELECTRIC PLANTS; 

   WIND PLANTS; AND

   THERMOELECTRIC PLANTS.

  Change in water quality;
  Macrophyte proliferation;
  Multiple uses of the reservoir;
  Alteration of ecosystems/habitat; and
  Decreased diversity of flora and fauna.

  Loss of vegetation cover;
  Forest Fragmentation;
  Erosive processes; and
  Sedimentation.

NATURAL GAS 

   THERMOELECTRIC PLANTS. 

  GHG emissions (climate change).

MINERAL COAL 

  THERMOELECTRIC PLANTS. 

  GHG emissions (climate change); and
  Change in air quality.

WIND

  WIND PLANTS.

  Interference on migratory routes and collision 

with birds; and

  Reduction of migratory bird populations.

28

CORPORATE PROFILEANNUAL REPORT ELETROBRAS 2019 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

L
A
T
I
P
A
C
P
I
H
S
N
O
I
T
A
L
E
R
D
N
A
L
A
I
C
O
S

INPUTS

IMPACTS

INPUTS

IMPACTS

SPONSORSHIPS, SOCIAL 
NETWORKS AND ADVERTISING 
CAMPAIGNS

  Conflict reduction; and
  Organization Image.

CORPORATE REPORTS 

Transparency;

Communication; and

Accountability.

SOCIAL COMMUNICATION, CODE OF 
ETHICS AND INTEGRITY, CORPORATE 
POLICIES AND VOLUNTEERING

  Improving business reputation;
  Improvement in institutional relations;
  Improvement in organizational culture;
  Business alignment;
  Business Integrity;
  Positive brand perception; and
  Reduction of lawsuits.

INSTITUTIONAL RELATIONS

  Increase in market value; and
  Credibility.

RELATIONSHIP PROCESSES AND 
CHANNELS WITH DIFFERENT 
STAKEHOLDERS AND OMBUDSMAN

  Transparency; and
  Access to information.

REPUTATION RESEARCH  

  Brand value.

SOCIAL AND ENVIRONMENTAL PROGRAMS

Greater contribution to public policies;

Conflict reduction;

Impact mitigation; and

Social transformation.

29

CORPORATE PROFILEANNUAL REPORT ELETROBRAS 2019 
 
 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

L
A
T
I
P
A
C
L
A
I
C
N
A
N
FI

INPUTS

IMPACTS

EQUITY - CASH REVENUE  

  Investment capacity.

L
A
T
I
P
A
C
N
A
M
U
H

INPUTS

IMPACTS

OWN EMPLOYEES   

  Job and income generation.

EQUITY - CAPITALIZATION REVENUE 

  Liquidity.

THIRD PARTIES - LOANS / FINANCING 

  Market expansion.

RETURN ON INVESTMENT 

  Projects feasibility.

CONTRACTED COMPANIES  

TRAINING, CAPACITY BUILDING 
AND MOTIVATIONAL PROCESSES, PROGRAMS 
AND PROCEDURES 

  Intellectual Capital 

Development.

SHARES AND DEBENTURES  

  Direct impact on other capitals.

 KNOWLEDGE MANAGEMENT  

30

CORPORATE PROFILEANNUAL REPORT ELETROBRAS 2019 
 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

L
A
T
I
P
A
C
L
A
U
T
C
E
LL
E
T
N
I

INPUTS

IMPACTS

P&D + I 

  Patent registrations;
  Sustainability and profitability;
  Increased efficiency of the production 

process; and

  Technological innovation.

CYBERSECURITY

  Business Integrity; and
  Security of company and customer data.

PATENTS, INTELLECTUAL 
PROPERTY; COPYRIGHT

  Guarantee of the invention monopoly;
  Protection against undue exploitation;
  Improvement and new products and 

services; and

  Preserving an organization’s intelligence.

L
A
T
I
P
A
C
D
E
R
U
T
C
A
F
U
N
A
M

INPUTS

IMPACTS

GENERATION = HYDROELECTRIC PLANTS, 
THERMOELECTRIC PLANTS, 
 WIND GENERATORS,  
PHOTOVOLTAIC GENERATORS

  Revenue generation;
  Job creation; and
  Power availability.

TRANSMISSION LINES 
AND SUBSTATIONS

BUILDINGS AND ADMINISTRATIVE 
FACILITIES AND IT STRUCTURE

  Technological know-how; and
  Generation of administrative waste.

31

CORPORATE PROFILEANNUAL REPORT ELETROBRAS 2019 
 
INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

ACKNOWLEDGMENTS

Carbon Clean 200
We were listed among the 200 companies in the world with shares on the 
stock exchange that stand out with income obtained from low carbon 
products and services. Eletrobras is one of the nine national companies to 
be included in the ranking.

Best Companies in Brazil 2019
We got the 3rd Place in the Energy in Financial Performance segment;  
4th Place in Vision of the Future; 7th Place in Open Capitan and 8th Place 
in the General Ranking of the Época Negócios 360º Yearbook, of Revista 
Época Negócios. 

100 Most Influential in Power
President Wilson Ferreira Junior was nominated in the Energy Efficiency 
category by Grupo Mídia.

CSC Highlight Award 2019
We were awarded 1st place in the CSC Highlight category, by the Brazilian 
Association of Shared Services (ABSC).

Institutional Investor
We stand out in the 28th position in the general ranking and in the 4th 
position in the scope of companies in the electric energy sector, considering 
the highest net profits, net margins, profits from the activity, Ebitda and net 
assets of the country by Revista Valor 1000. 

Most Admired Professional 
Lucia Casasanta, director of Governance, Risk and Compliance at the 
holding company was elected among the 20 most admired Compliance 
executives in the country by the Yearbook Compliance On Top 2019. 
Prepared by Vittore Partners and dLEC-Legal, Ethics, Compliance.

Women on Board (WOB) seal 
Eletrobras Furnas, Eletronorte, Eletrosul and CGTEE were recognized by 
UN Women for the participation of two or more women on their boards, 
prioritizing the treatment of gender diversity in their businesses and 
encouraging their partners to join the same movement.

2019 WEPs Brazil Award - Companies Empowering Women
Eletrobras Eletrosul was awarded in the Large Companies - Silver category 
by UN Women and the Global Compact as a promoter of the culture of 
gender equality and women’s empowerment in the country.

CR Reporting Awards
Eletrobras Annual Report 2018 is among the ten best integrated reports, 
competing for the award in the Best Integrated Report category.

32

CORPORATE PROFILEANNUAL REPORT ELETROBRAS 2019STRATEGY AND VISION 
FOR THE FUTURE

33

INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

STRATEGIC PLANNING 

GRI 102-26, 102-31

We developed our strategic planning to identify trends, risks and uncertainties related to our business. 
The studies that support the estimates and guide our planning consider current expectations and refer to 
future events, in addition to financial and non-financial trends for a 15-year timeframe.

To prepare this plan, several scenarios were evaluated, the attractiveness of businesses in the energy 
market, the potential existing in Eletrobras companies and the aspirations of our shareholders.

The deployment of the Strategic Plan occurs through the Business and Management Master Plan (PDNG), 
a short/medium term plan with a five-year horizon that defines the projects to be developed by our 
companies, aiming at achieving our strategic objectives.

Below, we present the main advances of the Business and Management Master Plan (PDNG) 2019-2023.

.

.

Transmission tower maintenance. Eletrobras Furnas Collection / Daniela Monteiro.

34

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

PDNG 2019-2023
GRI 102-31, 102-34

Challenge 23: Sustainable excellence

As a result of the Strategic Plan, the PDNG 
2019-2023 was prepared based on the analysis 
of different scenarios and a deep diagnosis of 
the business context to define priorities for the 
five-year period. The five strategic guidelines 
selected to compose this PDNG highlighted 
our purpose and ambition: Profitable Growth, 
Sustainable Performance, Governance 
Improvement and Compliance, Operational 
Excellence and Valuing People. The unfolding of 
the strategy converges and consolidates itself 
to reach the main goals described in Challenge 
23 - Sustainable Excellence.

Below we present the goals outlined for  
2019 and the results achieved in 2018  
for each guideline.

In 2019, the PDNG 2019-2023 fulfilled  
its strategic ambition and achieved  
significant results.

PROFITABLE GROWTH

SUSTAINABLE PERFORMANCE  

To grow in a sustainable way guaranteeing the 
company's profitability and value.

To be recognized as a socially, environmentally and 
financially responsible G&T company.

Result

2018

2019

Goal
2019

Generation Expansion  (MW)1

1,667

2,097

2,037

Transmission Expansion (KM)2

189

524

1,266

Strategic Objectives

 Increase profitability in the electricity business; and

 Expand the Generation & Transmission business in a 
sustainable way.

Main Achievements

 Accumulated revenue in the ACL until Dec/2019 of: 
R$ 6.70 billion; and

 The Angra 3 Thermonuclear Unit became part of the 
Investment Partnership Program in July/2019.

Goal

2019

< 3.0

Result

2018

2019

Net Debt/Adjusted Ebitda

3.1

1.6

Strategic Objectives

 Optimize the level of indebtedness reaching 
international standards . 

Main Achievements

 Capital increase of R$ 3.6 billion, reflecting cash 
reinforcement; 

 Bond issue by the holding company;

 Issuance of debentures by subsidiaries;

 Competitive Disposal Procedure No. 01/2019 published 
for the following SPEs:

 Santa Vitória do Palmar holding S.A;

 Eólica Hermenegildo I S.A, Eólica, Hermenegildo II 
S.A., Eólica Hermenegildo III S.A. e Eólica Chuí IX S.A.;

 Chapada do Piauí I holding  S.A.;

 Chapada do Piauí II holding  S.A.;

 Eólica Mangue Seco 2 Geradora e Comercializadora 
de Energia S.A.; and

 Manaus Transmissora de Energia S.A.

Notes:
1. Considers aggregate power in 2019.
2. Considers the aggregation in 2019 for corporate lines and Special Purpose Entities (SPEs) of all tension levels. The net aggregation/
disaggregation, resulting from the aggregation of 422.5 corporate km and the sale of 617.19 km of SPEs, was -194.69 km.

35

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

 OPERATIONAL EXCELLENCE 

IMPROVING CORPORATE GOVERNANCE 
AND INTEGRITY 

VALUING PEOPLE

Pursue operational excellence throughout the 
value chain.

Strengthen internal controls and corporate 
governance, ensuring business integrity. 

Result

2018

1.32

2019

1.24

Goal

2019

1.25

Regulatory PMSO1/PMSO 

Strategic Objectives

 Adjust the operating and corporate costs structure 
of Eletrobras companies.

Main Achievements

 Estimated savings of R$ 746 million/year with 1,845 
adhesions to the Consensual Dismissal Plan (PDC), with 
an estimated cost of R$ 681 million; and

 Estimated savings of R$ 280 million/year with the 
terminations of 1,041 outsourced workers from Furnas 
through the PDC, at an estimated cost of R$ 321 million.    

 Implementation of the Shared Services Center (CSC);

 Action plans defined for the 1st phase of  Zero-Base 
Budget (OBZ);

 Incorporation of Eletrobras CGTEE and Eletrosul 
in January 2020; and

 Transfer of Amazonas Geração e Transmissão to 
Eletronorte in January 2020.

Result

2018

2019

Goal
2019

2

4

0

Reduction of material 
weaknessess2

Strategic Objectives

 Improve internal controls and risk management by 
promoting transparency and reliability.

 Strengthen Eletrobras business integrity.

Main Achievements

 Consolidation of the Statutory Audit Committee;

 Management continuity after change 
of government;

 Approval of the new risk management policy  
and risk map by all boards of the holding and 
controlled companies;

 Creation of the denunciation investigation unit;

 Elaboration of the Regulations of the Integrity 
Program - Compliance; and

 Elaboration of the Conflict of Interest 
Management Policy.

Develop and strengthen technical and technological 
skills, valuing employees and fostering a culture 
of results.

Result

Goal

2018

2019

2019

2.86

2.35

1.33

Accident Frequency Rate 
with remoteness (its own 
employees)

Strategic Objectives

 Foster a culture of high performance, knowledge 
management and promote recognition; and

 Promote safety and well-being for employees.

Main Achievements

 Implementation of the standardization of work 
safety criteria; 

 Creation of the Management and Sustainability 
Department; and

 Renegotiation of the Collective Labor 
Agreement (ACT).

Notes:
1. People, Materials, Services and Other expenses.
2. This indicator refers to the number of material weaknesses related to internal controls included in Form 20-F of the Securities and Exchange Commission.

36

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

PDNG 2020-2024
GRI 102-26, 102-31

Focused on developing our business and continuing the effort made in recent years to improve our performance, we approved the Business and Management 
Master Plan for the period from 2020 to 2024 (PDNG 2020-2024).  As a result of a continuous updating process that was based on the PDNG 2019-2023, the 
new PNDG presents some changes that are in line with the constant changes in the business scenarios and the challenges to be overcome.  

Materiality PDNG 2020-2024

National and international trends

Performance indicators

Added value

Impact on business

Associated 
SDGs  

Guideline 
VALUE AND INVESTMENT: Increase value creation and expand the company's investment capacity

  Expansion of the low-carbon economy;
  Changes in consumption patterns and 
greater customer role;
  Expansion and increase in the 
complexity of the electricity 
transmission system; and
  Transformations in the Electricity Sector, 
requiring adjustments to the Sector Model.

  Net debt / EBITDA; 

  Increase in operating revenue;

Risks

  Percentage of investments made; and

  Contribution to sustainable 

  Variation in share price with other 
sector players.

development;

  Financial return on invested capital; 

and

  Brand enhancement and corporate 

reputation.

  Shareholder divestment.

Costs

  Higher funding costs.

Guideline 
CULTURE AND PEOPLE: Develop a culture of high performance and excellence in people management, with meritocracy

  Knowledge and innovation as engines 
of the economy;

  Accident frequency rate (internal  
and outsourced employees);

  Brand enhancement and corporate 

Risks

reputation;

  Low productivity; and

  Need for greater professional 
qualification of the staff; and

  Accident prevention culture, promoting 
safe and protected environments  
for employees.

  Accident severity rate;

  Absenteeism rate;

  Employee satisfaction;

  Employment and income generation;

  Talent flight.

  Health and safety promotion;

Costs

  Quality of life;

  Percentage of women in management 
positions;

  Promotion of respect for human  

rights; and

  Number of women on boards; and

  Professional growth and capacity 

  Investment in training / number  
of Employees.

building.

  Occupational leave;

  Labor claims; and

  High investments in training and low 
return on educational actions.

37

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

National and international trends

Performance indicators

Added value

Impact on business

Guideline 
GOVERNANCE: Achieve excellence in Governance, Risk Management and Internal Controls (GRC). Seek operational excellence throughout the value chain.

Associated 
SDGs  

  Demand for greater transparency;

  Implementation of more effective 
controls that inspire confidence in  
the market;

  Preventive risk management; and

  No tolerance for corrupt practices.

  Number of reported material 
weaknesses;

  Global score on IG-Sest; and

  Financial return on invested capital;

Risks

  Enhancement of the brand and 
corporate reputation;

  Percentage of suppliers and employees 
trained to fight corruption.

  Integrity (ethical, legal, and transparent 
conduct); and

  Ethical, transparent and isonomic 
relationship.

  Reputational; and

  Shareholders divestment.

Costs

  Loss of company value;

  Higher funding costs; and

  Fines and penalties for the company 
and its managers.

Guideline 
MANAGEMENT: Focus the company's management on generating value and increasing competitiveness

  Extensive digitalization of the economy 
and society (including IoT);

  Operating Result / Number 
of employees.

  Knowledge and innovation as drivers  
of the economy; and

  Transformations in the Electricity  
Sector, requiring adjustments to the 
Sector Model.

  Distribution of Dividends;

Risks

  Fostering a more sustainable 
supply chain;

  Financial return on invested  
capital; and

  Valuing the brand and reputation 
business.

  Low efficiency (slow reaction).

Costs

  Increase in operating costs.

Guideline 
INNOVATION AND DIGITAL TRANSFORMATION: Taking a leading role in innovation and promoting the digital transformation of business and management processes

  Extensive digitalization of the economy 
and society (including IoT);

  Knowledge and innovation as drivers of 
the economy; and

  Acceleration of technological changes.

  Investment in R&D/ROL.

  Increase in operating revenue;

Risks

  Increase in Reputational value;

  Financial return on invested capital;

  Distribution of Dividends;

  Hiring predictability; and

  Increase in research and innovation 
and technological development.

  Reduced competitiveness.

Costs

  Increased costs in light of more 
modern technologies for sustainable 
performance.

38

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

National and international trends

Performance indicators

Added value

Impact on business

Associated 
SDGs  

Guideline | G&T EFFICIENCY: Creating value by increasing the efficiency of G&T assets

  Transformations in the Electricity  
Sector, requiring adjustments to the 
Sector Model;

  Acceleration of technological changes;

  Reduction in the cost of critical  
inputs; and

  Systemic gains in energy efficiency.

  Regulatory PMSO/PMSO;

  Financial return on invested capital;

Risks

  Relative generation availability;

  Dividend Distribution;

  Operational availability of transmission 
lines; and

  Security and reliability in operation 
(Energy Security);

  Transformers operational availability.

  Reliability upon receipt;

  No reduction in emissions with 
consequences for sustainable 
development.

Costs

  Higher operating costs.

Guideline | G&T EXPANSION: Consolidate leadership in G&T, focusing on clean energy

  Expansion of the low-carbon economy;

  Expansion of the Generation (MW);

  Expansion of demand for electricity;

  Diversification of the Brazilian  
electricity matrix;

  Expansion and increase in the 
complexity of the electricity 
transmission system; and

  Reduction in the cost of critical inputs.

  Expansion of the Transmission  
(KM and MVA); and

  Percentage of clean energy  
in the matrix.

  Contribution towards a sustainable 
development;

  Financial return on invested capital;

  Energy conservation;

  Valuing the business brand and 
reputation; and

  Security and reliability in operations 
(energy security).

  Improvement of living conditions 
for the affected populations;

Risks 

  Questioning of stakeholders;

  Participatory Dialogue;

  Changes in biodiversity;

  Changes in the way of life of the 
communities in the areas where  
they live;

  Displacement of populations in areas 
where they live; and

  Shareholder divestment.

  Participation in structuring projects;

  Fostering a more sustainable supply chain;

  Increase in operating revenue;

  Contribution to a sustainable 
development;

  Financial return on invested capital;

  Availability of energy for everyone, with less 
risk of social and environmental impacts;

  Affordable energy;

  Energy conservation;

  Partnership in public policy 
management;

  Safety and reliability in the operation 
(energy security);

  Improvement of the country’s 
infrastructure; and

  Employment and income generation.

39

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019 
INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

National and international trends

Performance indicators

Added value

Impact on business

Associated 
SDGs  

Guideline | COMERCIALIZATION: Achieve leadership in marketing, with attractive margins and efficiency in risk management

  Demand for high performance; and

  Global Marketing Index.

  Reliability upon receipt

Risks

  Changes in consumption patterns  
and greater customer role.

  Shareholder divestment.

Revenue

  Reduced Revenue.

  Increased attractiveness for 
shareholders;

  Increase in the company’s value;

  Financial return on invested capital; 
and

  Brand enhancement and corporate 
reputation.

Guideline | NEW BUSINESS: Investing in new business, focusing on energy, participating in the consolidation of the sector (M&A)

  Market demand for renewable and clean 
energy in the energy matrix;

  Revenue from new business /  
Total revenue.

  Demand for greater energy efficiency;

  Attention to the risks of climate  
change and changes in the planet’s 
biodiversity; and

  Demand for innovation and 
development of new technologies.

  Distribution of dividends;

Risks

  Failure to capture new business 
opportunities and expand the 
company’s portfolio.

Revenue

  No increase in revenue.

  Fostering a more sustainable  
supply chain;

  Reliability upon receipt;                                                                                            
Increase in operating revenue;

  Contribution to sustainable 
development;

  Financial return on invested capital;

  Availability of energy for everyone,  
with less risk of social and 
environmental impacts;

  Affordable energy;

  Energy conservation;

  Brand enhancement and corporate 
reputation;

  Improvement of the country’s 
infrastructure; and

  Employment and income generation.

40

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

PURPOSE
We put all our energy into  
the sustainable development  
of society

VISION 
To be an innovative clean 
energy company, recognized for 
excellence and sustainability

VALUES
Respect for people and life
Ethics and transparency
Excellence
Innovation
Collaboration and recognition

Below, we present the new corporate identity that will guide Eletrobras in facing these challenges and 
the strategic guidelines that will support the conduct of Challenge 24. 

The PDNG 2020-2024 is structured around nine strategic guidelines that demonstrate the breadth of 
our objectives and the ambition to continue improving.

Strategic guidelines of the PDNG 2020-2024

Dimension: business performance

1 VALUE AND INVESTMENT

Increase value creation and expand the company's  
investment capacity. 

Dimension: governance, management and critical capabilities

2 CULTURE AND PEOPLE
3 GOVERNANCE
4 MANAGEMENT
5 DIGITAL INNOVATION AND TRANSFORMATION

Develop a high-performance culture and excellence in people 
management, with meritocracy.

Achieve excellence in Governance, Risk Management and Internal 
Controls (GRC).

Focus the company's management on creating value and 
increasing competitiveness.

Have a leading role in innovation and to promote the digital 
transformation of business and management processes.

Dimension: businesses

6 G&T EFFICIENCY
7 G&T EXPANSION
8 COMERCIALIZATION
9 NEW BUSINESSES

Create value by increasing the efficiency of G&T assets.

Consolidate leadership in G&T, focusing on clean energy.

Achieve leadership in marketing, with a high margin and efficiency 
in risk management.

Invest in new businesses, focused on energy, participating in the 
consolidation of the sector (M&A).

41

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

As in previous years, the Strategic Guidelines are linked to a set of indicators with even more 
challenging goals, which aim to improve our overall performance.

Challenge 24: Sustainable excellence (PDNG 2020-2024 indicators)

LEVERAGE

Net debt

Adjusted Ebitda

2020 GOAL

       < 2.5

EFFICIENCY

PMSO

PMSO regulatory

2020 GOAL

  1.0

PERSONNEL

Accident Frequency Rate 
with remoteness (own 
employees + third parties)

2020 GOAL

     2.48

GOVERNANCE 

Number of material 
weaknesses

2020 GOAL

       0

42

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

The focus on the best results guided by the best sustainability practices is 
our way of doing business. PDNG 2020-2024 includes the Sustainability 4.0 
Program, with several projects linked to the following dimensions: social, 
environmental, governance and financial, which raise the bar for strategic 
management of the theme.

PDNG 2020-2024-Sustainability 4.0

S

O

C
IA
L

VISION OF THE FUTURE
Being an innovative clean 
energy company, recognized for 
excellence and sustainability

ENVIRONMENTAL

BUSINESS AND 
PERFORMANCE GUIDELINES
Value and investment
G&T Efficiency
G&T Expansion
Marketing
New businesses

PURPOSE
We put all our  
energy into the 
sustainable 
development  
of society

MANAGEMENT GUIDELINES
Culture and people
Management 
Governance
Innovation and Digital Transformation

ECONOMIC-FINANCIAL

VALUES
Respect for people and life
Ethics and transparency
Excellence
Innovation
Collaboration and recognition

S

U

S

T

AIN

A

B

ILIT
Y 

SUSTAINABILITY is our way of doing  
business, which runs through and  
encompasses the entire Eletrobras Strategy.

SUSTAINABILITY 4.0 PROGRAM
Indicators:

  Market assessments; 

  Accident Frequency Rate;

  Benefits of Investments in P&D+I;

  Due Diligence of Suppliers;

  Reputation Index;

  Compliance with the 2030 Agenda;

  Reduction of GHG Emissions;

  Certification of energy from clean sources; and

  Energy saved by energy efficiency actions.

PRIORITY SDGS BY ELETROBRAS

43

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019    
    
   
    
INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

2030 Agenda: Priority SDGs

With regard to our social and environmental activities, we will continue to prioritize actions and projects 
that contribute to the 2030 Agenda, launched by the UN, and the Sustainable Development Goals 
(SDGs). The priority SDGs for Eletrobras are:

Performance monitoring

We systematically monitor compliance with our strategies through performance indicators and 
tactical-operational goals, according to the project management methodology used by high-
performance companies. We follow the good practices of the Project Management Body of Knowledge 
(PMBOK), recommended by the Project Management Institute (PMI). 

We have a Corporate Project Management Office (EGP) that monitors, analyzes and reports to senior 
management the progress of the relevant initiatives and programs of the Eletrobras companies - 
including those related to the PDNG and the annual variable remuneration of officers -, which allows 
the identification of possible adjustments and corrective actions, or even the revision of plans. Partial 
results are available quarterly on our portal.

We encourage the engagement of the workforce, managers and administrators in achieving our 
strategic objectives through meritocratic management instruments. The Business Performance Goals 
Contract is the main one, signed by Eletrobras companies since 2010. The document is aligned with the 
business and management plans, and contains trend and results indicators in the financial, operational, 
socio-environmental and management, integrity and people dimensions. The performance of the 
companies demonstrates the degree of convergence with the Eletrobras holding strategy and impacts 
on the annual variable remuneration of the managers and on the participation in the profits and results 
of the workforce, including managers. The results also subsidize the performance evaluation of all 
professionals, including the board members.

Performance and SDG

Some of the performance indicators 
refer to the commitment to the 
Sustainable Development Goals of the 
2030 Agenda prioritized by Eletrobras 
They are addressed throughout the 
report and, in a consolidated manner, in 
Annex I - Contribution to the SDGs.

44

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019   
   
   
   
INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Among the indicators reflected in the Managers Annual Variable Remuneration Program, there is the SDG Alignment Index (IAO), which is the result of the 
weighted attendance of a set of strategic indicators present in the 2030 Agenda and shows the degree of adherence of the Eletrobras companies' results to 
their commitment.

Strategic Scorecard 
Dimensions

Strategic Guidelines

Variable remuneration 
of officers

Variable remuneration of 
employees and managers

Associated SDG

  Value and Investment;
  Commercialization; and
  New Business.

ECONOMIC-FINANCIAL

  G&T Efficiency; and
  Innovation and Digital Transformation.

  G&T expansion; and
  New Business.

  Culture and People; and
  Innovation and Digital Transformation.

OPERATIONAL

ENVIRONMENTAL

SOCIAL

  Governance;
  Management; and
  Innovation and Digital Transformation.

GOVERNANCE, MANAGEMENT 
AND OTHERS

64%

50%

0%

3%

5%

28%

30%

8%

5%

7%

Note: As an additional aspect of governance and compliance, the variable remuneration of officers and managers is subject to a potential deflator of up to 10% in case of non-timely compliance with 
recommendations from the internal audit and control bodies.

45

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019 
 
 
 
 
 
INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Investments

Eletrobras' investments totaled R$ 3.3 billion, which corresponds to 58.3% of the 2019 budget. Of this total, R$ 2.5 billion relate to corporate expenses and R$ 
840 million to partnerships. The distribution of resources is shown in the table below. In comparison with 2018, there was an increase of 34.2% in total corporate 
investment in the generation segment, in contrast to a decrease of 33.7% in the transmission segment. In partnership investments, there was a decrease in 
relation to 2018 in the total applied in generation and an increase in transmission. 

The 2019 achievements follow the legal limit established by the Global Expenditure Plan and Ordinance M.E no. 563/2019 and Law no. 13.808/2019. The 
allocation of resources is described throughout the report, especially in the Research & Development + Innovation sections  (page 116) and Manufactured 
capital  (page 103).

Investments made  
(in R$ million)

Investment (Corporate + Partnerships)

Budgeted 2019

% 2019

Performed 2019

Performed 2018

Performed 2017

Generation

Corporate Deployment

Corporate Expansion

Maintenance

SPEs Expansion

Transmission

Corporate Deployment

Expansion and Reinforcements and Improvements

Maintenance

SPEs Expansion

Distribution

Corporate Expansion

Corporate Maintenance

LPT (Dist) Corporate

Others1

Total

Note: 1. Others: Research, Infrastructure, Environmental Quality .

2,827

977

272

925

654

2,516

12

1,399

735

369

-

-

-

-

362

5,705

72%

72%

70%

53%

102%

42%

24%

49%

28%

46%

-

-

-

-

58%

58%

2,049

703

190

487

669

1,068

3

691

203

171

-

-

-

-

211

3,328

2,214

593

84

351

1,186

1,430

18

1,042

293

77

756

331

203

222

200

2,512

759

3

208

1,542

1,668

44

729

273

622

865

467

199

199

168

4,600

5,213

46

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

MANAGEMENT

SAP system implantation 
SDG 9

In the beginning of 2020, the last phase of ProERP, the ERP SAP Implementation Program in a Single 
Instance, was concluded, with Eletronorte going into production.  In the same period, the acquisition of 
Eletrobras Eletrosul by CGTEE was reflected in the ERP. 

With the implementation of ProERP, we obtained an estimated annual savings of R$ 76 million - less 
than what was realized in 2018, when the savings made with software licensing, which is non-recurring, 
were considered. In addition to the financial benefit, the system provides a unique view of the business, 
generating gains such as:

    for the operationalization of the CSC (Shared Services Center);

    greater agility in making business decisions through access to reliable information, in real time;

    improvement of control in the physical and financial monitoring of projects;

    ensuring the transparency and traceability of corporate information;

    mitigation of problems and material weaknesses found in SOX audits;

    access to information, consolidation and comparison of results of Eletrobras companies in a timely 

and reliable manner;

    process improvements and greater efficiency; and

    gains in operation and maintenance with the implantation of WCM and adherence to the regulation 

with adherence to Aneel standards, manuals and regulations.

With the implementation of ProERP, 
we obtained an estimated annual 
savings of R$ 76 million - less than 
what was realized in 2018, when the 
savings made with software licensing, 
which is non-recurring. 

47

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Shared Services Center (CSC) 
GRI 102-10

With the implementation of the CSC, we centralized the transactional and support 
activities for our companies in finance, accounting, human resources, supplies, 
information technology, legal, logistics and infrastructure, and general services 
processes. Our main objectives with the new structure are to provide greater capacity 
for optimization in the use and allocation of internal resources and for  
the coordination of policies and good practices within the entire Eletrobras System; 
standardize the support processes of all controlled companies, improving control 
over internal compliance levels; and to increase the transparency and visibility  
of operations, due to the availability of data on business evolution and operational 
performance.

The completion of the CSC implementation took place in 2019, when savings of R$ 
374.5 million have already been verified. 

Throughout 2019, the following modules were 
implemented in SAP:

    EH&S (Environment, Health & Safety) module, 

enabling better risk and information 
management, with the integration of 
occupational health and safety processes in 
Eletrobras companies; and

    Process Control (PC) and Risk Management 
(RM) modules, from the SAP-Governance, 
Risk and Compliance (GRC) suite, with the 
objective of improving the risk management 
and controls associated with Eletrobras 
companies.

Still for 2020, the implementation of solutions for 
fiscal management, audit management and to 
support decision-making by senior management 
are planned, in addition to robotization and 
artificial intelligence solutions, such as a new 
digital workforce, providing better processes 
through automation and more efficient use of 
human resources.

48

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Supplier management
GRI 102-9 | SDG 8

Eletrobras companies maintain a partnership 
relationship with their suppliers, from selection 
to the development of their activities, 
maintaining a constant and transparent 
dialogue and sharing the company's values 
and ethical principles. Our main suppliers 
are in the areas of technology, information 
technology, telecommunications, engineering, 
industry, transportation, resale, electrical energy 
equipment, consulting in various areas and 
cleaning and security services. The size of the 
contracted companies is mixed - from micro 
to large multinationals - and are spread across 
Brazil and abroad.

In the hiring we promote and in the work processes 
of the supply chain, we seek the adoption of 
measures that contribute to the achievement of 
the Sustainable Development Goals (SDGs) of the 
2030 Agenda of the United Nations.  

The Eletrobras Companies Supply Logistics Policy 
guides the processes related to the logistics 
of supplies of goSDG, materials and services 
in Eletrobras companies, aiming at corporate 
sustainability, the preservation of corporate 
integrity and efficiency in the acquisition, 
administration of goSDG and services and in 
materials logistics.  

The company's expectations regarding its suppliers are expressed in the Supplier Conduct Guide. 
Contractual obligations determine that the due diligence of a supplier exposed to the risk of fraud and 
corruption is responsible for knowing and complying with the principles and standards of the Guide, as 
well as the guidelines of the Eletrobras Companies Integrity Program. 

The selection of suppliers is carried out in accordance with the Regulations for Bids and Contracts 
of the Eletrobras Companies, the Supply Logistics Policy and the Supplier Conduct Guide, that guide 
business by internationally recognized management practices. 

Number of suppliers contracted through bidding, dismissal and direct 
contracting in 2019

Total amount contracted through bidding, dismissal, direct contracting 
and additives in 2019

Estimated number of company suppliers

Percentage of new contracts

3,987

R$ 7,483,901,220.77

11,472

34.75%

Note: the number of suppliers contracted in 2019 portrays the new contracts through bidding, dismissal and direct contracting in all 
companies, with the exception of Eletrobras Eletronuclear and Itaipu, which also consider small contracts (without dismissal). The same 
occurs for the total contracted amount. Itaipu's contracts refer to those entered into in Brazil and Paraguay.

Total purchases  
(all types of purchases  
and signed contracts)  
in 2019  

Total purchases  
(all modalities) with  
local suppliers in 2019

Percentage of purchases  
made with local  
suppliers (%) GRI 204-1

R$ 3,004,572,889.18

R$ 1,908,548,447.31

            63.52%

49

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Monitoring
SDG 8, SDG 16

The supplier is monitored throughout the 
relationship with Eletrobras in several aspects, 
among which we highlight: 

The applicable measures in case of identified non-conformity are contained in the contractual 
instrument, the draft of which is published on the company's website, to which the supplier has 
access before signing the contract, in a timely manner to enable the analysis, negotiation and 
proposal elaboration. Therefore, by signing the contract the supplier agrees to the terms established.

    legal compliance;

    economic and financial evaluation;

    technical qualification;

    compliance with established technical 

specifications;

    internal monitoring (contractual 

management and inspection); and

    due diligence for critical suppliers 

(sustainability, human rights and integrity).

Suppliers of inputs or services essential to the company's core activity, which directly impact the final 
quality of our services, the environment, the health and safety of employees and human rights; those 
who have access to confidential information; exclusive suppliers or who deal with high financial volume 
with the company; and those identified as high risk to the company's integrity are considered critical.

The process of identifying critical suppliers is carried out through analysis based on the criteria 
established above. All contracted suppliers are included in a tool called the criticality matrix, which 
automatically generates a classification (high, medium and low criticality), according to the score 
obtained with the sum of the criteria. 

At the end of 2019, this group totaled 1,734 companies, among which 405 completed integrity due 
diligence forms (23% of critical suppliers)3, in which it is determined whether the company or any 
member of its management has ever been accused, investigated, prosecuted or convicted of fraud or 
corruption in the last ten years. GRI 205-1

We highlight two important milestones in the relationship with our suppliers in 2019. We held the first 
National Meeting of Suppliers of Eletrobras Companies, when the the Supplier Catalog, was launched, 
in which we present those who maintain a commercial relationship with the company. This material will 
be updated periodically and, every year, it will bring news and great opportunities for dissemination of 
our business partners and the work we are developing together - adhesion by suppliers is voluntary. 

3. During 2019, Eletrobras CGTEE asked all of its suppliers to complete the due diligence form at the time of bidding.

50

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Eletrobras holding relates with suppliers through the website,  Ombudsman, Complaints Channel  
and periodic meetings, held to align strategic information regarding hiring and for the purpose of 
constant engagement.

GRI 407-1, 408-1, 409-1

Total suppliers identified 
as at risk for incidents  
of child labor

Total suppliers identified 
as at risk for cases of 
young workers exposed to 
hazardous work

Total suppliers identified 
as having significant risk 
for incidents of forced or 
slave-like labor

74

103

158

Supplier dialogue and engagement
GRI 102-43

We hold annual meetings with suppliers to maintain and strengthen the engagement of this 
audience. The entire management and relationship cycle is done with the support of the Strategic 
Supply Logistics Committee of Eletrobras Companies (Celse), which analyzes and disseminates good 
practices for sustainable bidding; establishes guidelines, rules and procedures for hiring processes in 
line with current legislation; and manages the Supply Logistics Policy for Eletrobras Companies. Our 
PDNG provides formal goals for the relationship with suppliers.

Belo Monte hydroelectric plant. Norte Energia Collection / Betto Silva.

51

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Information technology management 
SDG 9

Digital transformation
GRI 103-1, 103-2, 103-3

The digital transformation begins to be a 
reality - important projects that aim to change 
the organizational culture, focusing on 
digital, are bringing to the company a vision 
of innovation, automation and efficiency. At 
Eletrobras, digital transformation is not limited 
to technology, but to a new way of looking at 
yourself - multidisciplinary -, allowing you to 
identify opportunities for improvement through 
discussions that value team interaction with agile 
methodologies, prioritizing process simplification 
and automation, discussing new ways to learn 
and accomplish. We understand that this is the 
path that will lead us to a transformation that will 
impact the company's business.

To achieve what is intended, the Eletrobras 
Digital Program was launched, a way of 
structuring, with methodology, the debate and 
the convergence of ideas between all Eletrobras 
companies. Among the objectives of the 
program, we highlight the following:

 FORMALIZE the digital transformation at 
PDNG 2020-2024 as a guideline of the 
Dimension of Governance, Management 
and Critical Capabilities;

  THINK of Digital as a vision of a culture 
of transformation; 

 STIMULATE diversity and discussion, aimed 
at enhancing the identification of 
problems and innovative solutions;

  PRIORITIZE demands that contribute to 
efficiency and financial return; and

 REALIZE, MEASURE AND CAPTURE  results 
with short-term actions, without losing 
focus on business transformation.

At Eletrobras, digital transformation 
is not limited to technology, but to 
a new way of looking at yourself - 
multidisciplinary -, allowing you to 
identify opportunities for improvement 
through discussions that value team 
interaction with agile methodologies, 
prioritizing process simplification and 
automation, discussing new ways to 
learn and accomplish.

52

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

GRI 103-1, 103-2, 103-3

The Eletrobras Digital Program was designed 
to gradually adapt and expand, and currently 
comprises four projects:

    Eletrobots – Robotization and 

hyperautomation to increase productivity, 
transparency, traceability and quality of life: 
aims to improve the control and progress of 
the workflow, replace manual activities with 
automated ones and monitor application in 
real time;

   Data Science Eletrobras – Intelligent, agile 

and reliable information: aims to improve the 
data culture in companies, integrating 
technologies and forming analytical 
capacities;

    Digital Presence – Remote work with 
productivity: aims to achieve greater 
productivity and ensure, under any 
circumstances, in a transparent manner, the 
performance of corporate activities and 
functions anywhere and on any device, with a 
high degree of satisfaction; and

    Business transformation – Accelerating 

digital business initiatives: intends to enable 
the emergence of new digital businesses in 
Eletrobras companies, with the possibility of 
new sources of revenue.

R$ 9.33 MILLION   
HAVE ALREADY BEEN INVESTED  
IN NEW TECHNOLOGIES

The transformation is being accelerated through 
the implementation of a Single and Integrated 
Business Management System, the SAP ERP, 
implemented in all Eletrobras companies, in 
addition to tools such as BMC Remedy, for 
customer relationship management, and Clarity 
PPM, a management system for projects, 
programs and portfolios. 

The transformation progresses towards 
generation and transmission, through new 
systems such as SOMA (System Oriented to 
the Monitoring of Assets), developed by the 
Eletrobras Research Center (Cepel), WCM 
and AIS. These three systems integrated with 
SAP ERP automate important maintenance, 
operation and asset management processes.

In addition, the various demands for information 
technology in companies are being met with the 
joint purchase of integrated solutions - from 
energy commercialization, legal management, 
corporate mobility (mobile applications) and 
management of digital and electronic signature 
of documents in automated flow. 

The transformation progresses towards 
generation and transmission, through 
new systems such as SOMA (System 
Oriented to the Monitoring of Assets), 
developed by the Eletrobras Research 
Center (Cepel), WCM and AIS.

53

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019 
INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Cybersecurity
GRI 103-1, 103-2, 103-3 | SDG 7, SDG 13

Among the risks monitored by Eletrobras is that of information security. We act to mitigate and avoid 
events that compromise the availability, integrity, confidentiality and authenticity of corporate data 
and information, or that cause damage, loss of information, financial loss, service outages, improper 
dissemination or damage to reputation, among others.

To this end, we have adopted the Eletrobras Companies Information Security Policy and the 
Eletrobras Companies Integrated IT Demand Management Regulation. In addition to these two 
regulations, a plan of 32 activities was developed that seeks to improve the corporate environment 
and increase maturity in the management of Information Security, reducing the probability of 
materializing the monitored risks and/or reducing their impacts.

The planning of information security actions and the management of related risks are guided by the 
NIST Cybersecurity Framework, developed by the National Institute of Standards and Technology 
in partnership with the private sector. This methodology proposes business drivers to guide 
information security activities, considering the risks related to the theme as part of the corporate risk 
management process.

Resources are allocated according to the prioritization of actions, established by the Information 
Security Plan. The training and qualifications are provided by the Corporate University of the 
Eletrobras Companies (Unise), based on the definitions of the “Business Support - GRC Corporate 
Governance Risks and Compliance” pillar, defined in the Corporate Education Plan.

System Operations Center. Eletrobras CGT Eletrosul Collection.

54

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

GRI 103-1, 103-2, 103-3

In accordance with the plan for 2019, the 
following initiatives were carried out:

      development and formalization of an 

adequate Information Security structure, 
including the clear definition of roles and 
responsibilities;

      development of vulnerability management 

policies and procedures, including 
remediation;

      development, implementation and exercise 

of incident response plan (IR);

according to the demands received from this 
body, among which stand out, in 2019:

      preparation of the governance design of the 
information security process, including a 
photograph of the areas involved and their 
respective duties and responsibilities;

      preparation of a minimum contingency plan 

before 2022 for cyber-attacks/disasters in the 
administrative and business areas;

      preparation of an executive summary of the IT 
contingency plans currently adopted in the 
administrative and business areas;

      development of a sensitive information 

      insertion of the pilot project implementation 

classification program and the adoption of 
appropriate tools;

schedule before the subsidiaries, the stipulated 
targets and the addresses given to the 
identified deficiencies; and

       inclusion of the information security theme 

in the corporate risk assessment;

      inclusion of the number of cyber-attacks 

      development of the information security 

strategy.

The Statutory Audit and Risk Committee 
and Eletrobras' Board of Directors receive a 
report on information security on a quarterly 
basis. Management is continuously improved 

suffered and defended in a given period, in 
order to assess the robustness and/or 
possible failures of the defense systems, 
showing: the most relevant occurrences; the 
impacts and losses potentially arising if the 
attacks were successful; and the main 
conclusions, with a critical evaluation of the 
results achieved.

In order to establish guidelines for the 
treatment of personal data, with the objective of 
protecting the privacy of consumers, employees, 
partners and promoting the management and 
protection of personal data in the conventional 
or technology environment of Eletrobras 
companies, we have drawn up the Protection 
Policy for Personal Data and Privacy. This is 
one of the steps already accomplished that 
are foreseen in the project to adapt Eletrobras 
companies to the General Data Protection Law 
(LGPD), a project that has four activity packages: 
mapping, evaluation and adjustments in the 
processing of personal data; legal adjustments 
in regulations; compliance with the rights of 
data holders; and learning and awareness. The 
methodology for mapping and inventorying 
personal data, training requirements and a bank 
of contractual clauses with third parties have 
already been completed, among other activities 
provided for in the project.

55

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Costs management

Budget management

As a mixed-capital company, we follow the accounting rules applicable to Brazilian corporations, 
established by Law No. 6.404/76 and subsequent amendments, as well as the Accounting 
Pronouncements and other guidelines approved by competent bodies. As a participant in the electricity 
sector, we also observe the standards issued by the National Electric Energy Agency (Aneel).

With regard to these standards, we have developed internal controls, which are determined by means 
of accounting records, as well as by means of accounting accounts defined by the Electric Sector 
Accounting Manual, established by Aneel. The records are made for the main purpose of complying 
with the regulatory body and the accounting standards but are also used for management purposes.

The calculation of program costs is detailed in our Annual Letter of Public Policies and Corporate 
Governance. The result is presented in the Financial Statements (DFs), in an Explanatory Note, with 
the segregation of information by business segment. To learn more about cost management in the 
company, consult our DFs and our Annual Accounts Process. 

In 2019, we started the project to implement the Zero-Base Budget, which reinforces the culture of 
cost management and transparency. It is a budgeting methodology that aims to reduce costs, allocate 
resources based on strategic objectives and allow meticulous assessment of expenditures. Throughout 
the year, we defined the budget preparation and control processes based on the OBZ methodology 
customized for the context of the Eletrobras companies, and we also mapped a series of cost 
optimization initiatives whose action plans will be executed over the next two years. At the beginning of 
2020, the 2021 costing budget was prepared, already using the OBZ methodology, which provided the 
elaboration of an optimized budget, very adherent to the companies' needs and objectives.

The methodology for calculating the legal 
budget is established by the Secretariat for 
Coordination and Governance of State Companies 
of the Ministry of Planning, Development and 
Management, and differs in some respects from 
the rules of Corporate Accounting. 

IN 2019, INVESTMENTS BY THE 
ELETROBRAS SYSTEM TOTALED

R$ 3.33 BILLION
which corresponds to 
58.3%

of the 2019 
budget.

R$ 2.49 BILLION
of this total, relate to 
corporate expenses and
R$ 840 MILLION  
to partnerships. 

The 2019 achievements are in accordance 
with the legal limit established by the Global 
Expenditure Plan, Ordinance M.E No. 563/2019 
and Law No. 13.808/2019.

56

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Risk, crisis and opportunity management
GRI 102-11, 102-15, 102-29, 102-30, 102-31, 103-1, 103-2, 103-3 | SDG 1, SDG 2, SDG 3, SDG 7, SDG 9, SDG 13, SDG 14, SDG 15

Our risk management process is integrated - coordinated by the holding company's Risk Committee 
with the support of risk management and the committees present in all subsidiaries –, and its main 
objective is to reduce the materialization of events that may negatively impact, in a relevant and 
permanent way, our strategic objectives. This process is governed by a unique corporate policy, 
which calls for the incorporation of the risk vision into strategic decision-making, in accordance with 
applicable regulations and best market practices. 

The model adopted is based on the ISO 31000 standard and the COSO 2013 and COSO ERM 
frameworks (of the Committee of Sponsoring Organizations of the Treadway Commission), and part 
of the identification and consolidation in matrix of the strategic, operational, financial and compliance 
risks to which our companies are exposed for further evaluation, treatment and monitoring, in addition 
to communicating to all interested parties in a clear and objective manner.  It is also guided by Decree 
8.945/2016 and Laws 13.303/2016, 12.846/2013 and Sarbanes-Oxley.

The risk management process is linked to the Board of Directors through the performance of the 
Statutory Audit and Risk Committee, composed of members of the board itself and reporting directly 
to the body. Through this committee, the board periodically deliberates on strategic issues in the 
risk management process, such as the company's risk appetite, its tolerance ranges, the role of the 
Executive Board in risk management and corporate policy. 

The Executive Board, in turn, assesses the 
assertiveness of the risk management system 
and promotes the necessary improvements, 
sponsors the implementation of risk 
management in companies; allocates the 
necessary resources to the process and 
defines the appropriate infrastructure for risk 
management activities. In addition, it approves 
specific rules, defines the proprietary areas 
of each risk and places itself against the risks, 
considering the results of the analysis reported 
by the Risk Managements and the appetite 
limits approved by the Board of Directors. The 
risks considered most relevant by the company 
and their respective impacts are published in 
documents such as Form 20-F, from the Security 
and Exchange Commission, and the Reference 
Form, from the Securities and Exchange 
Commission. 

57

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

In 2020, our risk matrix should be reviewed in 
order to better reflect the PDNG 2020-2024 
and we hope to finalize the implementation 
and operationalize the automated SAP Risk 
Management system. 

Risk management model
GRI 103-2, 103-3

IDENTIFICATION
The survey, 
classification and 
prioritization of risks to 
which the company is 
or may be exposed

MONITORING
Follow-up with the 
evolution of risks and 
the implementation and 
effectiveness of defined 
mitigation measures

COMMUNICATION
Clear and objective reporting of all risk 
management steps and results to all 
parties involved in the process

ASSESSMENT
Conducting qualitative and 
quantitative analyzes to define 
the degree of exposure of the 
company to the identified risks

TREATMENT
A decision between 
accepting, transferring, 
mitigating or avoiding 
the risks to which the 
company is exposed and, 
if mitigation is chosen,  
the defined action plans 
to be adopted

58

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Main risks
GRI 103-2, 103-3, 102-15, 102-29, 102-31

After identifying the risks, the prioritization process takes place, whereby senior management defines which risks are most relevant to the company in the 
current analysis cycle. To support its decision, senior management takes into account the risk appetite, the results of previous risk analysis and specific data 
related to the company's activities.  Some of the risks considered to be the most relevant for Eletrobras are shown below.

COMPLIANCE 

  Legislation and Standards

STRATEGIC

  Business model

FINANCIAL
  Liquidity

OPERATIONAL

 Generation and Marketing

  Report

  Corporate governance

  Investments

  Market strategy

  Image & Reputation

  Market

  Credit

  Assets

  Taxes

 Transmission

 Socio-environmental

 Supplies

 Legal

 Equity Security

  Union Funds and Asset 

 People Management

Management

  Budget

 Information Technology and 

Telecommunication (TIC)

59

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Compliance

GRI 103-2, 103-3

In order to provide greater robustness and maturity to the processes related to the integrity issues of 
the companies in its system, Eletrobras implemented, in 2016, and continues to improve, its Eletrobras 
5 Dimensions program, currently the Integrity Program (Compliance). This is Eletrobras' main initiative 
for dealing with issues of integrity and compliance with laws such as Sarbanes-Oxley, Foreign Corrupt 
Practices Act and LACBRA and with the rules and guidelines of bodies such as Security Exchange 
Commission, Securities and Exchange Commission, Brazilian Institute of Corporate Governance and 
Organization for Economic Cooperation and Development. 

The Integrity Program (Compliance) covers all Eletrobras companies and its main activities include 
the development of the management environment, the periodic analysis of risks, the structuring and 
implementation of policies and procedures, the communication and training of employees and others 
involved in the process; and the monitoring of the program, remedial measures and application of 
penalties. As actions for improvement, the consequences policy of the Eletrobras companies and an 
independent and external reporting channel were launched, and the Code of Ethical Conduct and 
Integrity was updated. Sensitive points of improvement were also adjusted, including the structuring 
of policies and documents for obtaining a healthy environment, conducting background checks 
on representatives (background check of directors and board members) of Eletrobras companies, 
conducting due diligence for suppliers, sponsorships, covenants, social projects and donations, and the 
structuring of the due diligence monitoring process with critical suppliers. 

In addition, the inclusion of integrity analysis rules in the company's divestment process and the 
approval and disclosure of the Corporate Consequence Policy, in which sanctions for deviations in 
conduct and proven activities that are in disagreement with integrity practices, are highlights of the 
company, in addition to the Anti-Corruption Policy and the Conflict of Interest Management Policy of 
Eletrobras Companies, the latter approved in 2019. In addition, new training was recently conducted for 
all Eletrobras System employees on the subject.

The inclusion of integrity analysis rules 
in the company's divestment process 
and the approval and disclosure of 
the Corporate Consequence Policy, 
in which sanctions for deviations in 
conduct and proven activities that are in 
disagreement with integrity practices, 
are highlights of the company, in 
addition to the Anti-Corruption Policy 
and the Conflict of Interest Management 
Policy of Eletrobras Companies, the 
latter approved in 2019.

60

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Socio-environmental management of projects

GRI 103-2, 103-3

Climate changes

GRI 103-2, 103-3, 201-2

The risk assessment of socioenvironmental management of projects in 
Eletrobras companies, including the pre-operational and operational 
stages of generation and transmission projects, aims to verify the 
Eletrobras System's exposure to socioenvironmental risk and the degree of 
effectiveness of the mitigation actions implemented by their companies.

In this sense, we have a corporate environment policy to guide our actions 
with respect to environmental and social issues related to dealing with 
local and indigenous communities. The document contains guidelines for 
relocating local communities and addressing issues involving indigenous 
communities, fauna and flora. In addition, we always seek to assess the 
viability of the projects in which we invest, whether of generation or 
transmission, using the best available information and methodologies, 
including socio-environmental aspects as a decision-making criterion. 

Climate change is the product of several natural factors. However, they 
have been intensified by anthropic action that is increasingly invasive to 
the environment. In this regard, Eletrobras companies understand that it is 
important to guarantee the performance of control activities, such as:

    ensure that issues related to climate change are dealt with in 

company activities;

    ensure that companies are aware of their vulnerabilities related to 

climate change;

    ensure that a set of measures is implemented to guarantee the 

adaptation of the electricity generation and transmission systems to the 
effects of climate change;

Still on mitigation measures and considering the relationship of the 
companies in the system with the surroundings of their ventures, we carry 
out studies of the watershed inventory, feasibility studies and environmental 
impact studies, seeking to conceive locational alternatives and project 
arrangements in order to propose, whenever possible, the reduction of 
physical displacement and socioeconomic impacts on the population.

    check if there are service providers or suppliers located in areas 

susceptible to the effects of the risk of climate change and/or that act in 
disagreement with the legislation and regulations in force on the subject;

    ensure that there is knowledge of the socio-economic effects of climate 

change; and

Under the aspect of relationships with local and indigenous communities, 
measures that contribute to the mitigation of this risk are listed in the 
procedure manuals for field activities and service to the public. 

    verify whether, on the part of companies, the development of the 

National Policy on Climate Change or other policies and regulations 
related to the theme are monitored, such as the carbon credit market.

61

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

In this sense, some actions are already being 
implemented by the Eletrobras System 
companies, such as:

    constant discussions about climate change, 
generating proposals for more in-depth 
studies on the topic;

    creation of Task Force 1 (FT1) on Adaptation 
to Climate Change, responsible for preparing 
a report with diagnoses about risks and 
opportunities, identifying the internal 
environment, analyzing the climate, 
prioritizing risks and proposing adaptation 
measures; and

    conducting research in order to identify 
opportunities for applying “Ecosystem 
Based Adaptation” measures to 
 Eletrobras companies.

Panorama of the spillway springboard of the Itaipu hydroelectric plant. Itaipu Binacional / Caio Coronel collection.

62

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Human Rights

GRI 103-2, 103-3

The analysis of human rights risk in Eletrobras companies seeks to map their 
exposure to events, situations or practices that may lead to the violation of 
these rights, directly or indirectly. Accordingly, there are initiatives in place 
and targets foreseen within our companies to inhibit practices that may  
lead to these violations. Among the initiatives already implemented,  
we can mention:

    the inclusion of human rights indicators/targets, such as training 100% of 

employees and level 1 suppliers (critical suppliers) in human rights 
practices by 2021; conducting due diligence on human rights of 100% of 
tier 1 suppliers by 2021; and obtaining a percentage of women in 
management positions at least equal to the total percentage of women in 
Eletrobras companies;

    the adoption of human rights commitment clauses and penalty of 

contract termination if suppliers are in disagreement with values and 
commitments related to human rights, preached by Eletrobras;

  the adoption of a Supplier Conduct Guide;

  the inclusion of thematic human rights guidelines in the Eletrobras 
Companies Social Responsibility Policy;

  formalization and training in the Code of Ethical Conduct and Integrity;

  the elaboration of the Procedure Manual for Field Activities and Public 
Service, developed within the scope of the Communication and Social 
Interaction Plans of the projects; 

  the adoption of appropriate language in communication materials on 
the socio-environmental impacts of the projects to be used in the 
interaction with the affected communities, particularly the traditional 
and indigenous populations; and

  the constitution of a Human Rights Working Group formed by 
representatives of the Eletrobras Companies’ Social Responsibility areas 
for the discussion and preparation of the Eletrobras Companies’ Human 
Rights Action Plan, aiming to internalize and multiply these practices in 
companies and their relationship chains.

63

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Nuclear generation

GRI 103-2, 103-3

As an operator of nuclear generation plants, 
Eletrobras Eletronuclear is the company in 
our system responsible for the treatment and 
monitoring of risks related to this type of power 
generation. For this reason, the company is even 
subject to strict liability, according to Brazilian 
law, for damages in the event of accidents 
caused by the operation of Angra 1 and 2 
plants. Internationally, the Vienna Convention 
also establishes that operators of this type are 
responsible for damages related to a nuclear 
accident. Thus, the Angra 1 and 2 plants operate 
under the supervision of the National Nuclear 
Energy Commission and are subject to periodic 
inspections by international agencies, such as 
the International Atomic Energy Agency and the 
World Association of Nuclear Operators. 

Eletrobras Eletronuclear invests approximately 
R$ 100 million per year both in modernization 
and in the incorporation of the latest safety 
requirements for its plants. As an example, 

the Multi-annual Plan for studies and projects 
carried out in response to the accident in 
Fukushima, Japan, can be mentioned. In 
this context, following the guidelines of the 
international nuclear industry, the company 
carried out a wide and recent reassessment 
of the risk associated with events resulting 
from extreme environmental conditions.   In 
addition, in line with the international nuclear 
industry, Eletrobras Eletronuclear verified the 
conditions of response of Brazilian plants to 
Fukushima, Fukushima-type accidents, which 
are not predictable and which greatly exceed 
the limits of the plant's project base, following 
robustness verification procedures adopted by 
the European Union called “stress tests.” As a 
result of this process, Eletrobras Eletronuclear 
has been implementing several complementary 
security measures. The company always seeks to 
comply with all preventive and safety actions to 
completely avoid any chance of accidents 
or contamination.

Angra 2 thermonuclear plant 2. Eletrobras Eletronuclear collection.

64

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Hydroelectric generation
GRI 103-2, 103-3

The main source of power generation used by Eletrobras is water and there 
are several risks associated with this type of generation. Currently, for 
the company as a whole, the most important risk related to hydroelectric 
activity is hydrological, which consists of maintaining a systemic production 
level below the physical guarantee of the plants that make up the regulated 
energy market (MRE). This risk may materialize mainly due to the water 
scarcity factor. Thus, we seek to guard against its materialization through 
two mechanisms. The first consists of the renegotiation of the hydrological 
risk which, introduced by Law 13.203/15, allows the hydrological risk 
borne by the hydroelectric generation agents participating in the MRE to 
be renegotiated by the generators against consideration (risk premium). 
The second, on the other hand, resides in the realization of “Energy 
Hedge” - in the remaining amounts of energy that are not supported by the 
renegotiation, the controlled companies reserve an amount of energy for 
hedge purposes (establish “clearances” in the availability of energy for sale 
in cases of very severe droughts, that is, they are not fully contracted in all 
their availability). In practice, companies stop selling this amount of energy, 
causing the risk of exposure to the Short-Term Market (MCP) as a result of 
the GSF to be reduced.

Dam safety
GRI 103-2, 103-3

The management and monitoring of dam safety risk in the Eletrobras 
system is carried out locally in our controlled companies, at the level of 
technical and management excellence. Eletrobras holding establishes 
governance and management over this process, ensuring the adequate 
flow of information and the resources necessary for its execution. In 

addition to always aiming for compliance with current regulations, 
keeping the dams that make up our assets at a high level of reliability 
and safety, we are constantly evolving, providing our human resources 
with participation in the various national and international forums and 
committees that address the theme.

Furnas hydroelectric plant. Eletrobras Furnas Collection.

65

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

The dams and civil structures that make up our 
assets undergo Periodic Safety Reviews (RPS), 
observing the current legislation. In addition, as 
a direct demand of our Board of Directors, the 
mandatory requirement for these reviews to be 
carried out by independent external appraisal 
agents is being incorporated into the internal 
regulations of the Eletrobras companies.

Since 2017, the entire dam safety macroprocess, 
considering governance, formal and structured 
communication with society and the flow of 
information on this risk, has been updated and 
revised. As a fundamental initiative, Eletrobras 
companies, through the creation of the 
Subcommittee on Dams and Civil Structures 
(SBEC), established a permanent forum for 
dialogue, technical updating and exchange 
of experiences. One of the main products of 
this initiative was the joint construction of the 
Eletrobras Dam Safety Policy, already approved 
internally at all levels of governance.

Likewise, we are currently focusing on internal 
structuring for the effective implementation 
of Emergency Action Plans (PAEs) with the 
communities and municipalities covered by  
their projects.

Power transmission

GRI 103-2, 103-3

The substations and power transmission lines 
of the Eletrobras companies operate in several 
regions and climates in Brazil. They make up 45% 
of the entire transmission system of the National 
Interconnected System (SIN), for lines with a 
voltage equal to or above 230 kV. Currently, for 
the company as a whole, the most important risk 
of this operation is related to the unavailability of 
transmission lines and/or power substations. In 
accordance with the regulatory indicators of the 
unavailability of these assets, we may incur direct 
penalties on our financial income. There are two 
most relevant risk factors to be considered for 
the unavailability of assets: extreme weather 
events and natural accidents with different 
causes (such as lightning strikes, extreme 
winds, out of control fires, among others); 
and the long useful life of assets in operation, 
which are less resilient to changes in operating 
conditions, especially when considering 
operating conditions not initially foreseen in 
the electrical planning of the system, such as 
momentary overloads, compliance with electrical 
contingencies, drastic variations in electrical 
variables and other operating conditions that 
may exceed their limits.

In order for these factors to be mitigated, we 
constantly invest in maintaining and monitoring 
the operating conditions of our lines. Currently, 

most of the substations undergo processes 
of modernization of the monitoring and data 
communication infrastructure, providing 
operational automation and centralized 
monitoring of the parameters, adding a systemic 
and unified view of the assets in operation.

In addition, through regulatory action, we 
contributed to Public Consultation 006/2019 
- Aneel, which deals with this topic, and 
participated in the “Working Group - Useful Life,” 
created within the scope of the Transmission 
Committee of the Brazilian Association of Base 
Industries (Abdib) and which is in negotiations 
with Aneel and the National Electric System’s 
System Operator to define an additional portion 
of transmission revenue, due to the greater risk 
involved in the operation of these assets, in 
addition to other important points.

In order to mitigate the impacts of adverse 
climatic effects and natural accidents on 
its assets, we have maintained our own 
operational teams, with a high level of technical 
training, as well as full availability of means to 
replace priority equipment for the operation, 
always mobilized for immediate assistance to 
contingencies, aiming at strengthening the 
operational excellence culture.

66

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Transmission operation and maintenance risk

GRI 103-2, 103-3

The management of the transmission assets of the Eletrobras System is done locally, in the same way 
as with generation assets. This management is carried out with a high degree of excellence, in order to 
always guarantee the availability and reliability of the systems; and to meet the norms and regulations 
foreseen for the sector. 

In the 2020-2024 PDNG cycle, Eletrobras companies plan to invest in improvement projects and 
reinforcements in their transmission systems that jointly meet the demands for optimizing the flow of 
energy in the National Interconnected System, also allowing greater flexibility for the National Operator of 
the System, adding, in general, reliability to the system and a high level of security and operational stability 
to the existing assets.

The analysis of the risk of operation and maintenance of transmission networks considers, among other 
factors, the consequences of possible climatological events on the transmission activities of Eletrobras 
companies. In this regard, the possibility of events such as gales, fires, cyclones, storms, floods and 
lightning strikes around our lines is evaluated. 

Based on this assessment and in order to reduce the impacts of these events on their transmission assets, 
Eletrobras companies have defined emergency measures and plans. Among the mitigation actions 
provided for are the definition and implementation of the Emergency Action Plan on Transmission Lines 
(PAE LT) and the procedure for action in case of fires. The PAE LT was developed in a way to guarantee the 
rapid response of emergencies in case of fall of towers or rupture of conductive cables. The actions are 
standardized and were established based on good maintenance practices, improved over the years by the 
technical staff of the Eletrobras companies. 

The PAE is approved by the Operations 
Directorates of Eletrobras companies and 
periodically updated with the experiences of its 
use. The procedures are aimed at minimizing 
the recovery time of transmission lines in the 
event of a fall in structures, observing standards 
established by Aneel Normative Resolution 
729/2016, resulting, in most cases, in total 
exemption from the Variable Parcel (PV) and the 
restoration of lines. In the case of fires in the 
vicinity of the transmission networks, especially 
those known to be intentional, companies 
notify the person in charge of the property and 
send a communication to Previfogo (Ibama), 
reporting what happened (disconnection and 
cause) for the applicable legal measures. As a 
means of proving mitigating actions, in the case 
of fire shutdowns, companies follow up and 
monthly report to Aneel on the performance 
of inspections and cleaning services on the 
lanes through the Geospatial Management of 
Transmission (GGT) system.

67

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Regulatory changes in the electricity sector

GRI 103-2, 103-3

There are several agents and government 
agencies that can promote regulatory changes 
with possible risks for Eletrobras companies. 
Among the main ones, directly linked to the 
electricity sector, are the Ministry of Mines and 
Energy (MME), Aneel, the Electric Energy Trading 
Chamber (CCEE) and the National System 
Operator (ONS), among others. Even regulatory 
changes coming from other agencies, ministries 
or entities of the federal power not directly 
linked to the electricity sector, such as, for 
example, the National Water Agency (ANA) and 
the Legislative Branch, can impact Eletrobras.

Even considering Aneel's regulatory agenda, 
regulatory changes are difficult to predict, and 
may have a serious impact on the financial 
condition and results of operations by Eletrobras 
and its subsidiaries, such as Law 12.783/2013.

Currently, the main risk related to the regulatory 
environment is the expected changes and 
impacts, which are still difficult to measure, 
to be provided by the evolution of Public 
Consultation 33/2017, whose objective is to 
improve the legal framework of the Brazilian 

Electric Sector (SEB). In October 2019, the MME 
presented the Report of the Electric Sector 
Modernization Working Group, composed of 
members of the main agents responsible for 
planning on this sector: Aneel, CCEE, ONS 
and Energy Research Company (EPE, linked to 
MME). The proposals for modernization of SEB 
considered in the report are guided by the basic 
guideline of bringing electricity to consumers in 
a competitive way, ensuring the sustainability 
of the expansion, promoting the opening of the 
market and the efficiency in the allocation of 
costs and risks. Thus, considering the regulatory, 
legal and operational aspects, we can consider 
that the changes forecast for the coming years 
will be very impacting for the electricity sector in 
general. Specifically, for Eletrobras companies, it 
is worth considering that the energy generation, 
transmission and commercialization businesses 
will be impacted, that is, the entire value 
generation chain of the company.

To mitigate these risks, we have our own teams 
specialized in sectoral regulation. Through 
monitoring actions, participation in public 
hearings and consultations and specialized 

Even considering Aneel's regulatory 
agenda, regulatory changes are difficult 
to predict, and may have a serious 
impact on the financial condition and 
results of operations by Eletrobras and 
its subsidiaries.

technical forums, in addition to sectoral 
associations, matters are deeply discussed by 
all Eletrobras companies that, in a coordinated 
manner, presenting their contributions to 
events of regulatory changes. The main marker 
of the company's regulatory planning is, 
currently, Aneel's Regulatory Agenda, for the 
2020-2021 biennium.

68

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

COMMITMENT TO SUSTAINABILITY 

SDG 7, SDG 8, SDG 9, SDG 13, SDG 16

Our Sustainability Management System is based on five main elements: the Eletrobras Companies 
Sustainability Policy, the Executive Committee for Sustainability Management of Eletrobras Companies, 
the Corporate Sustainability Management Indicators System (IGS System), the Value Creation Model 
and Integrated Reporting.

SUSTAINABILITY POLICY 

The Eletrobras Companies Sustainability 
Policy establishes the guidelines that guide 
the actions of Eletrobras companies regarding 
the promotion of sustainable development, 
seeking to balance business opportunities with 
social, economic-financial and environmental 
responsibility. It was updated in 2019, after 
a large contribution from the Executive 
Committee on Sustainability Management, 
aiming to follow the evolution of issues related 
to sustainable development, value generation, 
ESG (Environmental, Social and Governance - 
ESG) themes, in addition to improvements in 
integrity and corporate governance guidelines.

EXECUTIVE COMMITTEE FOR 
SUSTAINABILITY MANAGEMENT
The Executive Committee for Sustainability 
Management of Eletrobras Companies, aims 
to promote and disseminate sustainability 
actions within the System, manage the 
Value Creation Model, as well as promote 
integrated management of the economic, 
social and environmental dimensions in 
order to internalize, disseminate and give 
transparency to the process of implementing 
the 2030 Agenda for sustainable development, 
subscribed by Brazil and supported by 
Eletrobras. The commission is led by the 
holding company and has sustainability 
coordinators from all Eletrobras companies, 
in addition to being responsible for reporting 
and indicators on 30 topics related to the 
sustainability of our business.

SUSTAINABILITY MANAGEMENT INDICATORS SYSTEM 

The Corporate Sustainability Management 
Indicator System (IGS System), developed by 
Cepel, is part of the portfolio of institutional 
projects for Research & Development + 
Innovation by Eletrobras companies and 
has been widely used to manage indicators 
on topics related to the sustainability of 
our business, as well as a collection tool for 
information from our corporate reports.

69

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

VALUE CREATION MODEL 

More broadly, the sustainability theme permeates the various 
processes inherent to the business of Eletrobras companies, and 
an integrated action from their areas is essential, in a coordinated 
manner, fostering best practices and business continuity, as well as 
enhancing value generation to all its stakeholders. In this sense, the 
Value Creation Model was updated in 2019, when 30 expectations of 
value generation were identified, as shown on page 27.

INTEGRATED REPORTING

The Integrated Report, as a complement to the GRI methodology, 
has been helping companies to value and better communicate their 
value creation process to their stakeholders. Since 2018, the holding 
company has presented its report in a “full integrated” format.  The 
main purpose of an integrated report is to explain to providers of 
financial capital how an organization generates value over time. 
The evolution of integrated reporting at Eletrobras promotes a 
more cohesive and efficient communication of corporate reports, 
the connectivity of tangible and intangible information on capitals 
(financial, manufactured, intellectual, human, social, relationship 
and natural), resulting in the adoption of the model in this report. 
Eletrobras' Annual Report 2018 is among the ten best integrated 
reports and competes for the CR Reportings Awards'20 in the Best 
Integrated Report category.

In 2019, we entered the portfolio of B3's Corporate Sustainability Index 
(ISE) again, composing it for the 12th time. Since 2005, ISE groups publicly 
traded companies with the best commitments and practices in the areas 
of corporate governance, economic-financial, social, environmental and 
climate change. Composing the portfolio is a reflection of the consistency 
and solidity of our commitment to results for Brazilian society and 
the implementation of the best national and international corporate 
sustainability practices.

In addition to the integration between its controlled companies, Eletrobras 
is in constant interaction with other companies in the market, in direct 
relationships or through its participation in forums such as the Brazil 
Network of the Global Compact, being a member of its Guiding Council, 
of the Brazilian Business Council for Sustainable Development, CEBDS, 
and has strengthened relations with the World Business Council for 
Sustainable Development, the WBCSD, where the sharing of experiences 
has led to the improvement of business processes, collaborating for 
sustainable development.   

We potentiate our contribution to sustainability beyond business and 
we support priority causes for the country. We have been signatories to 
the Global Compact since 2006 and, in 2017, we integrated our strategy 
with the UN Sustainable Development Goals (SDGs). This alignment 
demonstrates our commitment to sustainable development and 
strengthens ties with civil society and governments, working to promote 
and implement public policies.

70

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Greater incorporation of sustainability into management
GRI 103-1, 103-2, 103-3

Sustainability is our way of doing business. One of the significant advances 
in 2019 was to further insert sustainability practices into the company's 
day-to-day business. Indicators and guidelines related to the theme and 
its dimensions have been included in the latest reviews of management 
documents in a prominent way. We updated the Communication and 
Social, Environmental, Sustainability and Anti-Corruption Policies and 
updated our Value Creation Model. 

In addition, once again, we materialize our commitment to sustainable 
development by associating variable remuneration, not only for 
administrators, but also for managers and employees, with the 
achievement of sustainability goals. In this way, its materialization 
becomes palpable and daily, forming an integrated part of the 
management processes.

Other stakeholders to whom we have given special attention are 
shareholders, who are increasingly concerned with sustainability. As we 
trade shares on the stock exchange, we receive several questions, which we 
have placed on the agenda in management decisions. The perceptions of 
this and other strategic audiences are also considered for the preparation of 
this report, as can be seen on page 7. We have also continuously quantified 
our negative and positive impacts on our stakeholders within our value 
creation model, which guides us towards preventing, mitigating or dealing 
with these events.

The goal for 2020 is to maintain this culture of sustainability and 
identify opportunities for evolution in this direction. We must increase 
the engagement of the internal public through notices, videos, 
communications, among other communication tools, always relating our 
actions to the Sustainable Development Goals.

As a result of the analysis of trends and best market practices with regard 
to corporate sustainability, we developed the Sustainability 4.0 Program, 
which is part of the Business and Management Master Plan for the period 
from 2020 to 2024 (PDNG 2020-2024).

The program is motivated by the Eletrobras Companies Materiality 
Matrix, the PDNG 2020-2024, the Sustainability Policy, the commitment 
to the 2030 Agenda and the Sustainable Development Goals (SDGs), 
the main sustainability indexes and the main Environmental, Social 
and Governance (ASG) themes. It consists of several projects that 
aim to promote excellence in terms of sustainability in the Eletrobras 
companies' businesses and the generation of value for all stakeholders, 
involving topics such as management and people development; health, 
safety and well-being; synergy with industry 4.0; human rights; supplier 
management; transparency and dialogue with stakeholders; corporate 
governance; socio-environmental factors in risk management; energy 
transition; climate changes; water; biodiversity; waste management; 
energy efficiency; certification of energy from clean sources; and 
sustainable management of financial capital.

71

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Monitoring of the PDNG targets by 
priority SDGs
GRI 103-3

Voluntary commitments
GRI 102-12

In 2019, we defined 16 indicators and 
respective targets for the five SDGs prioritized 
by Eletrobras. The regular monitoring and 
analysis of the companies' performance allows 
the elaboration of action plans, identifying 
positive and negative impacts, and promoting 
and sustaining the creation of value for the 
interested parties. In addition, as the indicators 
and targets are also linked to the 2019-2023 
Business and Management Master Plan - 
Challenge 23 and to the variable remuneration 
of administrators and employees (learn 
more on pages 84 and 85), they make the 
implementation of the 2030 Agenda consistent. 
Reporting on this process is a strategic tool 
to support decision-making processes and 
encourage organizational development, 
reinforcing the commitment to sustainability 
and the SDGs. 

We present our 2019 results on the following 
pages. On page 190, we published Annex I: 
Contribution to the SDGs, which show our efforts 
and vision for the future to achieve, by 2030, our 
commitments related to the theme. 

We voluntarily endorse national and 
international initiatives that debate social, 
environmental, economic and human 
rights issues in business, in order to expand 
our potential to contribute to sustainable 
development. We also participate strategically 
in organizations focused on promoting 
sustainability on different topics relevant  
to the business.

In 2019, we joined the Brazilian Business 
Commitment to Biodiversity, launched by the 
Brazilian Business Council for Sustainable 
Development (CEBDS) with nine goals to be 
achieved by 2030 related to biodiversity and 
ecosystem services, in line with national and 
global strategic plans for biodiversity. We are also 
signatories to the Water Resources Commitment, 
also from CEBDS.

Supported commitments and initiatives
GRI 102-12

    Pro-Gender and Race Equity Program,  

since 2005;

    UN Global Compact;

    Declaration of Commitment to Combat 
Sexual Exploitation against Children and 
Adolescents;

    Principles of Women's Empowerment;

    Sustainable Development Goals (SDGs);

    Brazilian Business Commitment for Water 

Security of the Brazilian Business Council for 
Sustainable Development (CEBDS);

    Business and Indigenous Peoples Dialogue;

    Carbon Disclosure Program (CDP);

    Open Letter - Private Sector supports Carbon 

Pricing Brazil; 

    Positioning on CEBDS carbon pricing 

mechanisms; 

    Business Open Letter for Human Rights, 

created under the former Ministry of Human 
Rights, in force since 2018; and

    Brazilian Business Commitment to 

Biodiversity of CEBDS.

72

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE 
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Organizations we participate | GRI 102-13

Corporate sustainability

Social

   Brazilian Business Council for Sustainable Development (CEBDS) - we 
have a seat on a governance body and participate in the Thematic 
Chambers of Water, Energy and Climate Change, Biodiversity and 
Biotechnology and Social Impact, in which we are co-leaders;

   Brazilian Global Compact Committee (CBPG) - we work in thematic 

groups, such as Energy and Climate;

   Global Reporting Initiative (GRI Community); and

   Ethos Institute of Business and Social Responsibility.

   Intrasectoral Articulation Center of the Companies and Indigenous 

Peoples Dialogue Initiative - we participate in projects/commissions; and

   Human Rights Working Group of the UN Global Compact Brazilian 

Committee – we participate in projects/commissions.

Sectoral development

   Electric Energy Trading Chamber (CCEE);

   Brazilian Association of Thermoelectric Generators (Abraget);

   Brazilian Cier Committee (Regional Energy Integration Commission - 

Business management

   Brazilian Institute of Corporate Governance (IBGC); and

Bracier);

   National Forum on Ethics Management in State-owned Companies.

Environment

   Brazilian Committee on Dams (CBDB);

   Brazilian Association of Electricity Generating Companies (Abrage);

   Brazilian Electric Sector Environment Forum (FMASE) - we have a seat on a 

   Brazilian Association of Large Electricity Transmission Companies 

governance body and participate in projects/commissions.

(Abrate);

Climate changes

   Brazilian Forum on Climate Change (FBMC); and

   Companies for the Climate (EPC).

Water

   Brazilian Wind Energy Association (ABE Eólica);

   Brazilian Nuclear Energy Association (ABEN);

   World Nuclear Operations Association (WANO); and

   National Water Resources Council (CNRH); and

   World Nuclear Association.

   World Water Council (WWC).

73

STRATEGY AND VISION FOR THE FUTUREANNUAL REPORT ELETROBRAS 2019CORPORATE 
GOVERNANCE AND ETHICS 

74

INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

CORPORATE GOVERNANCE

GRI 103-1, 103-2, 103-3 | SDG 16

Our governance practices are guided by the principles of ethics, transparency, equity, accountability 
and corporate responsibility. As a publicly traded company with shares traded in Brazil, the United 
States and Spain, we follow the requirements of the Brazilian Securities and Exchange Commission 
(CVM) and B3 (Brasil, Bolsa, Balcão), the Securities and Exchange Commission (SEC) and the New York 
Stock Exchange (Nyse), and Latibex, the Madrid Stock Exchange. 

Our commitment to the best management practices is expressed in our listing on Level 1 of Corporate 
Governance at B3, as well as in the certification in the Outstanding Program in State Governance of that 
same exchange and the achievement of the level of excellence in the IG- Sest (Certification of Federal 
State Companies) indicator, of the Secretariat of Coordination and Governance of State Companies 
(Sest), linked to the Ministry of Economy. And we are also annually evaluated by independent auditors 
during the Sarbanes-Oxley certification (law that establishes governance rules related to disclosure 
and issuance of financial reports) and, every two years, we have our integrity program audited by the 
Federal Comptroller General (CGU). Our internal control environment (main management, support and 
operational processes) is also periodically evaluated by our internal audit teams, who also verify the 
implementation and operation of governance, risk and compliance functions.

2019 was marked by the integration of these functions at Eletrobras. The Executive Board promoted a 
restructuring in which the area responsible for the development of corporate governance practices was 
incorporated by the Compliance Board, which already dealt with risks, internal controls, information 
security and anti-corruption compliance (corporate integrity). We also created the Regulatory 
Compliance area, which started to add value to the strategy of updating, planning and disseminating 
these documents, and to mitigating the risks of non-compliance.

.

The Executive Board promoted a 
restructuring in which the area responsible 
for the development of corporate 
governance practices was incorporated by 
the Compliance Board, which already dealt 
with risks, internal controls, information 
security and anti-corruption compliance 
(corporate integrity).

75

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Corporate governance highlights
GRI 103-2, 103-3

   Members of the holding’s Executive Board who participate in the Boards of Directors of all controlled companies;

   Existence of a single Code of Ethical Conduct and Integrity adopted by all Eletrobras companies;

   Board of Directors comprised by 55% independent members;

   Different communication channels for receiving complaints and/or denunciations;

   Certification of internal controls by administrators (CEO and CFO) and independent auditors, with a transparent approach to any deficiencies and 

their remediation plans;

   Administrators and Fiscal Council members subject to the assessment of the requirements and prohibitions provided for in Law No. 13.303/2016 

and Decree No. 8.945/2016;

   Existence of support committees for the Board of Directors - Statutory Audit and Risk Committee; Strategy, Governance and Sustainability 

Committee; and Management, People and Eligibility Committee;

   Independent annual assessment of the members of the Board of Directors, the Executive Board and the Board;

   Annual Report produced in accordance with the Global Reporting Initiative (GRI) Standards*, and in compliance with the framework of the 
International Integrated Reporting Council (IIRC);

   Listing in B3’s Corporate Sustainability Index (ISE) portfolio; and

   Certification at Level 1 (level of excellence) of the Governance Indicator - IG-Sest, developed by Sest, of the Ministry of Economy, with the objective 

of assessing compliance with the legislation and guidelines established by the Interministerial Committee on Corporate Governance and 
Management of Union Equity Holdings (CGPAR), in the search for the implementation of the best market practices.

*   The term “guidelines” used in the Portuguese version of this Report, was excluded in its English version, to better represent the GRI Materiality Disclosures Service requisites.

76

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Policies and instruments
GRI 103-2

Management Structure
GRI 102-18, 102-22

We have an institutional structure of 
management policies and instruments that is 
continuously updated, establishing standards, 
values and behaviors to be observed for good 
business governance. The documents are 
available in the Corporate Governance section  
of the Eletrobras website. The main ones are 
listed below:

  Bylaws;

  Manuals, guides and regulations;

  Guidelines, codes and policies to guide 
conduct and commitment on different 
aspects and relationships involving strategic 
themes, such as the promotion of ethics, 
compliance, integrity, risk management 
and sustainability;

  Specific policies on topics relevant to the 
operation of the business (e.g.: systems, 
people management, project management, 
etc.); and

  Internal rules and regulations of the 

governance bodies.

GENERAL MEETING

BOARD OF DIRECTORS

PRESIDENCY

FISCAL COUNCIL

STRATEGY, GOVERNANCE 
COMMITTEE AND SUSTAINABILITY 

COMMITTEE OF MANAGEMENT 
PERSONNEL ELIGIBILITY

AUDIT AND RISK COMMITTEE

DIVESTMENT COMMISSION

AUDIT INTERNAL

OMBUDSMAN

CALCULATION 
OF COMPLAINTS

SECRETARIAT 
OF GOVERNANCE

GENERATION 
BOARD

BOARD OF 
TRANSMISSION

BOARD OF GOVERNANCE, 
RISK AND COMPLIANCE

FINANCIAL BOARD  
AND RELATIONS  
WITH INVESTORS 

MANAGEMENT 
AND SUSTAINABILITY 
BOARD

77

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Board of Directors Profile
GRI 102-22

6
7

1

INDEPENDENT MEMBERS out of a total of  11 on the Board of Directors

advisers appointed by the STATE MINISTER FOR MINES AND ENERGY

advisor appointed by the STATE MINISTER FOR THE ECONOMY

advisor appointed by MINORITY SHAREHOLDERS HOLDING COMMON SHARES  

advisor appointed by MINORITY SHAREHOLDERS HOLDING PREFERRED 
SHARES ISSUED BY ELETROBRAS 

advisor elected as EMPLOYEE REPRESENTATIVE

  Unified management term of  2 YEARS, with 3 CONSECUTIVE RENEWALS allowed

  1.48 YEAR is the average length of time that board members remain  
on the board

  PLURAL ACADEMIC BACKGROUND IN: economics, electrical engineering, business 
administration, management and finance, law, mechanical and 
production engineering, economic engineering, civil engineering,  
among others

General Shareholders’ Meetings 
GRI 102-22

The Ordinary General Meeting (AGO) is held 
annually until April, while Extraordinary General 
Meetings (AGEs) are held whenever the Board 
of Directors deems it convenient or in situations 
provided for by law. The objective is to promote 
decision-making by shareholders with the right to 
vote on strategy and general business orientation. 
The understanding of the matters proposed at 
the General Meetings is supported by the “Manual 
for Participation in Eletrobras Shareholders’ 
Meetings,” available on our website. 

In 2019, an AGO and two AGEs were held - the 
174th and the 175th. The first dealt with the new 
term for the transfer of control of the distributor 
Amazonas D and other measures. The second, 
on the other hand, approved the authorization 
for Eletrobras’ capital increase by private 
subscription. In both editions, the company, 
although there is no legal obligation, allowed 
remote voting, which provided relevant quorums, 
of 76.53% and 59.94%, respectively. 

78

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Board of Directors and Advisory Committees 
GRI 102-22

The Board of Directors (CA) is Eletrobras’ main governance body, charged 
with strategic direction and the fulfillment of the company’s purpose, vision 
and values. The body actively participates in the preparation of the strategic 
planning and the Business and Management Master Plan (PDNG) and has 
the task of protecting and valuing the company, optimizing the long-term 
return on investment and seeking balance between the wishes of the 
various stakeholders. 

In 2019, the Board was comprised by 11 members. The directors act in 
accordance with the company’s Bylaws and meet the requirements required 
by Laws No. 6.404/1976 and No. 13.303/2016, by Decree No. 8.945/2016 
and all legal and applicable criteria by regulatory bodies. The nomination 
for participation in the body follows the Eletrobras Companies Nominations 
Policy. The exception is the employee representative member, elected in 
accordance with Law No. 12.353/2010 and Ordinance No. 026/2011 of the 
Ministry of Planning, Budget and Management for a two-year term, starting 
on the date of the AGO, since the term of all members is unified. Up to three 
renewals are permitted by law and by statutory provision. In 2019, there 
were no changes in the minimum requirements for election.

    capital increase for capitalization of Advances for Future Capital Increase 

(AFAC) in the holding; 

   issuance of bonds by the holding; 

    debenture issue of subsidiaries; 

    divestment process in shareholdings of Special Purpose Entities; 

    merger of Eletrobras Eletrosul by Eletrobras CGTEE; 

    follow-up and monitoring of supplementary pension plans and health care 
plans, with support from the Audit and Statutory Risk Committee (CAE); 

    convening of the Extraordinary General Meeting and subsidy to approve 

the sale of the Amazonas D distributor; 

    approval of the Shared Services Center (CSC) sharing contract; 

    filing of Form 20-F with the Securities and Exchange Commission; 

The Board of Directors met 27 times during the year, in accordance with the 
powers provided for in the company’s Bylaws and the Internal Regulations. 
The main subjects discussed were: 

    approval of an improvement program for advisors and officers 

of Eletrobras companies; 

    review/approval of Eletrobras’ governance documents; and

    review of the Internal Regulations of the CAE and election 

of an independent member.

79

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Members of the Board of Directors in 2019 

GRI 102-22

Mandate1

Participation in meetings (%)

Election

José Guimarães Monforte 

April 2019 to April 2021 

Wilson Ferreira Jr. 

April 2019 to April 2021 

Vicente Falconi Campos 

April 2019 to April 2021 

Mauro Gentile Rodrigues da Cunha 

April 2019 to April 2021 

Ruy Flaks Schneider 

April 2019 to April 2021 

Bruno Eustáquio Ferreira Castro de Carvalho 

April 2019 to April 2021 

Ricardo Brandão Silva 

April 2019 to April 2021 

Marcelo de Siqueira Freitas 

April 2019 to April 2021 

Daniel Alves Ferreira 

April 2019 to April 2021 

Felipe Villela Dias 

April 2019 to April 2021 

Luiz Eduardo dos Santos Monteiro 

April 2019 to April 2021 

81 

93 

81 

96 

100 

94 

100 

100 

94 

94 

100 

Elected by the Union 
Independent member

Elected by the Union  

Elected by the Union  / Independent Member  

Elected by the Union  / Independent Member 

Elected by the Union  / Independent Member  

Elected by the Union  

Elected by the Union  

Elected by the Union  

Elected by ordinary minority shareholders/ 
Independent member 

Elected by preferred minority shareholders/
Independent member 

Elected by employees of the holding company 

Notes:
1. The term of office will be extended until the effective investiture of the new members, according to article 26 of the Eletrobras Bylaws. 
2. Elvira Baracuhy Cavalcanti Presta submitted a letter of resignation on March 12, 2019, when she took over the Finance Department. José Pais Rangel submitted a letter of resignation on May 28, 2019. 
3.  Independence criterion of the members of the Council according to criteria of the American law.

80

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Executive Board
GRI 102-22

Advisory committees

The Executive Board is responsible for the 
general direction of Eletrobras, acting based 
on the guidelines established by the Board 
of Directors (CA). Its six members of 2019, 
including the CEO, were elected by the Board. 
The term of office is unified and does not 
exceed two years, with a maximum of three 
consecutive renewals allowed. 

The Board has the support of commissions and 
working groups created on demand for technical 
deepening of management issues. The body 
meets weekly. In 2019, 57 meetings were held.

Fiscal Council
GRI 102-22

The Fiscal Council represents shareholders 
with a supervisory and monitoring role of the 
administrators’ actions. Its role is to verify 
compliance with the legal and statutory duties 
of these executives. In 2019, it was comprised by 
four members and their respective alternates, 
with terms not exceeding two years, with two 
consecutive renewals permitted. 

The Fiscal Council meets ordinarily every month 
and extraordinarily whenever necessary. In total, 
14 meetings were held in 2019. 

The Board of Directors has three committees to advise on analysis, monitoring and recommendation on 
specific issues in each area: Strategy, Governance and Sustainability Committee; Audit and Risk Committee; 
and the Management, People and Eligibility Committee, the last two of which are provided for in Eletrobras’ 
Bylaws. Each committee has three vacancies for board members, with their duties laid down in their own 
internal regulations. See the main topics addressed by these bodies in 2019 in the table below.

There is also the Divestment and Capitalization Operation Follow-up Committee, created in 2017 
and currently comprised by four directors who are responsible for monitoring Eletrobras’ internal 
activities related to its divestment program and monitoring the activities related to the holding’s 
capitalization operation.  

In 2019, the committees discussed the following topics, among which we highlight:

    participation in the Strategic Planning Process;

    monitoring the preparation of the Business and Management Master Plan (PDNG), focusing on 

indicators, goals and strategic initiatives;

    monitoring of themes related to Corporate Sustainability and the 2030 Agenda;

    monitoring of initiatives to improve the company’s corporate governance and sustainability, 

including a strategy for participation in the indexes: Dow Jones Sustainability Index (DJSI), Corporate 
Sustainability Index (ISE), IG-Sest governance index (IG-Sest), Ibovespa Index (B3);

    assistance in preparing the apply or explain form by the Securities and Exchange Commission;

    monitoring of major investments in works/projects in progress;

    support in strategic and governance guidelines and monitoring the preparation of the project portfolio; 

    support to the Board of Directors in the performance evaluation process of Eletrobras’ management 

bodies; and

   Risk management, internal controls, audit, integrity, among others  (for more details go to the  

CAE Report).

81

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Leadership selection
GRI 102-24

Law 13.303 (State-Owned Companies Law) 
and its regulation (Decree 8.945) brought new 
requirements for the selection and qualification 
of candidates for positions of administrator and 
fiscal councilor for state-owned companies, 
which is why we have improved our compliance 
and referral competency analysis processes, 
in addition to promoting initiatives for the 
development of approved executives. In this 
activity, we also comply with the company’s 
bylaws and other normative documents  
of the company. 

All nominations for the positions of directors 
and officers are analyzed by the areas of 
integrity and governance through consultation 
of the database of sanctions applied by 
the Public Ethics Committee, the websites 
of regulatory agents  and the ombudsman 
offices of the Eletrobras companies. It is also 
deliberated by the Management, People and 
Eligibility Committee, which also promotes 
and monitors the adoption of good corporate 
governance practices regarding remuneration 
and succession for the entire Eletrobras 
system, as well as monitors the effectiveness 
of its processes, proposing updates and 
improvements when needed.

The appointment of the members of the  
Board of Directors Support Committees is 
defined after the Annual General Meeting.  
The improvements recently implemented  
in the process of appointing managers and 
directors culminated in the Policy for the 
Appointment of Representatives in Subsidiaries, 
Affiliates, Foundations and Associations of 
Eletrobras companies.

Leadership development
GRI 102-27

We execute the Improvement Program for 
Eletrobras Directors and Officers in a consistent 
and continuous manner. The initiative involves 
cycles of lectures, annual congresses, classroom 
and online courses. In 2019, 4 events of this 
type were held, totaling 252 participations and 
1,008 hours/class. 

Eletrobras’ Board of Directors participated in 
several lectures on “Risks, Internal Controls and 
Integrity” - also transmitted to the bodies of the 
subsidiaries -, “Regulatory Law in the Electric 
Sector”; “Energy Commercialization”; and 
“Fiduciary Duties of Loyalty and Diligence in the 
Treatment of Relevant Corporate Information 

and the Responsibility of Managers” - with 
emphasis on the Policy for Disclosure and Use 
of Relevant Information and Securities Trading 
at Eletrobras Companies. In July, the advisers 
also made two technical visits, one to the Angra 
2 plant and the other to Cepel.

In person, we promoted four workshops, 
based in Brasília, Rio de Janeiro, Recife 
and Florianópolis, with the themes “Roles 
and Responsibilities of Directors and 
Administrators,” “Human Rights,” “Corporate 
Governance” and “SPE Management.” 

For 2020, we plan to incorporate themes suggested 
from the results of the performance reviews.

4. Securities and Exchange Commission (CVM), Federal Audit Court (TCU), Superior Electoral Court (TSE) and State Audit Court (TCE).

82

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Evaluation
GRI 102-28

Annually, the members of the Board of 
Directors, the Fiscal Councils and the Executive 
Boards undergo an individual and collective 
performance assessment that follows a unique 
methodology in all Eletrobras companies. The 
results are scored and consolidated in a report, 
for later feedback meeting. 

Since 2018, this assessment has been carried 
out independently by an external consultancy, 
which has also led to the inclusion of the holding 
company’s Board of Directors’ committees and 
our representatives on the deliberative board 
of Cepel and SPEs in which Eletrobras or its 
subsidiaries have a majority stake. 

The assessment procedures were maintained 
for the 2019 financial year, including structured 
interviews, self-assessments and personalized 
assessments for the chairmen of the boards 
of directors and chief executive officers. Three 
criteria are considered: competencies, results 
and attributions of the body.

Hydroelectric complex Paulo Afonso. Eletrobras Chesf / Severino Silva Collection.

83

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Leadership remuneration
GRI 102-35, 102-36, GRI 102-38, 102-398

According to the law, the salaries of the members of the Fiscal and 
Administration councils in public companies and federal mixed capital 
companies cannot exceed 10% of the average monthly remuneration of 
the directors. Board members do not receive additional remuneration 
for participation in advisory committees and/or commissions, except for 
the members of the Audit Committee, who may receive differentiated 
remuneration depending on the workload.

The composition of the annual remuneration of the Executive Board is 
approved at the General Shareholders’ Meeting, following the vote of the 
Attorney General of the National Treasury (PGFN), which is guided by the 
instructions of the State Government’s Coordination and Governance 
Secretariat (Sest). The fixed fees for Eletrobras’ president in 2019 were R$ 
688,530.83 (including the amount received as a member of the Board of 
Directors) and for each of the other directors it was R$ 598,350.84.

That same year, the proportion between the increase in the total 
remuneration5 of the employee with the highest remuneration and the 
average increase in the total remuneration of employees6 was 0.55. The 
ratio between the annual remuneration of the employee with the highest 
remuneration and the average of the total annual remuneration of 
employees was 3.40.7

Summary of the annual amounts paid to the Eletrobras governance bodies

Remuneration (R$)

2019

2018

2017

Board of Directors

597,351.44

588,596.49

661,975.71

Fiscal Council

358,410.82

382,649.66

393,229.11

Executive Board

5,707,520.05

6,948,244.60

8,323,204.63

Statutory Audit  
and Risk Committee

1,694,564.52

901,556.04

-

Note: the amounts presented are of total remuneration to the holding company’s governance bodies.

The Annual Variable Remuneration Program (RVA) can add up to 2.5 fees 
and is structured based on goals for indicators agreed between the Board 
of Directors and the Executive Board of each of the Eletrobras companies.  
The program is structured based on goals for results indicators linked 
to the Business and Management Master Plan (PDNG) and the Business 
Performance Goals Contract (CMDE), in addition to the Leaders Assessment 
indicators, Sest Compliance Indicator and Indicator linked to business units 
(Project Performance Index), based on meeting deadlines.

5. For the calculation of remuneration, permanent wage types, annual fee and function bonuses were considered.
6. The calculation of the average total annual remuneration considers employees who have received at least seven months (more than 50% of the year) of remuneration in 2019, as a way of minimizing the effect of 

possible exceptions in the evaluation of the indicator.

7. The proportion of the increase and the remuneration ratio were calculated using the employee with the highest annual remuneration in 2019, without considering statutory positions (directors and presidents). There 
was a change in the format of the report in relation to 2018, using the average of the employees’ remuneration as the denominator of the calculations and not the median. 102-48 (this tag was included in the English 
version of this Report, to better represent the GRI Materiality Disclosures Service requisites).

8. The calculations for indicators 102-38 and 102-39 refer to the employees of the holding company.

84

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

One of the indicators of the Variable Remuneration Program (RVA), the Strategic Alignment Index - IAE (CMDE), establishes a firm correlation between the 
referred Program and the CMDE, which is periodically agreed between the holding company and its subsidiaries to establish indicators and targets linked 
to the Strategic Planning and Business Plans of Eletrobras companies. Through this indicator, the overall performance of CMDE directly interferes in the 
calculation of the Variable Remuneration of the Officers. Among the contract indicators reflected in the RVA of the Eletrobras Directors, we highlight the 
indicator Price / Asset Value per share, which measures the relationship between the price of Eletrobras’ shares and its asset value, in comparison with 
companies of the Electricity Index of B3 (IEE)), thus establishing a comparison of the performance of Eletrobras’ shares with companies in the market.

The payment of the RVA is made in five years - 50% in the first year, 20% in the second year and 10% in the last three years -, the payments from the second 
to the fifth years being conditioned to the maintenance of the result (net profit). This rule that links the payment of deferred installments to the maintenance 
of the result, in addition to reinforcing the commitment to corporate sustainability, is configured as a type of clawback, since, under certain conditions, it gives 
the company the right to revoke part or the total remaining installments of the variable remuneration.

The RVA Program also has a clause to define that in the event of a possible dismissal for improper conduct, the exonerated director will not be entitled to any 
portion of the variable remuneration.

Indicators of the RVA Program and Correlation with  PDNG 2020-2024  

Category

Strategic Guideline of  PDNG 2020-2024

Indicator

Corporate (entire company)

Collegiate

Business unit1  
(specific for each Board)

   Value and Investment;
   Commercialization; and
   New businesses.

   G&T Efficiency; and
   Innovation and Digital Transformation.

   G&T Expansion; and
   New Business.

   Governance; and
   Management.

   Value and Investment;
   Commercialization;
   G&T Efficiency;
   Culture and People; 
   Management; and
   Governance.

Strategic Alignment Index – IAE (CMDE)

% of PDNG investment made

Net Income / Net Worth

Personnel, Material, Services and Other Accounts (PMSO)/ Regulatory PMSO

Alignment Index to SDG (IAO)

Evaluation of the Collegiate Board by the Board of Directors

Sest Compliance Indicator (compliance with regulatory deadlines)

Project Success Index by Board

1. Each of the boards is responsible for one of the strategic projects of the PDNG 2020-2024 and monitors its execution. The goal is reached when the project is carried out on schedule, meeting the strategic goals.

85

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

BUSINESS ETHICS AND INTEGRITY
Values
GRI 102-16 | SDG 16

  Ethics and transparency;

  Focus on results; 

  Valuing and commitment of people;

  Entrepreneurship and innovation; and

  Sustainability.

Commitment to business integrity
GRI 103-1, 103-2, 103-3, 102-16  | SDG 16

The improvement of corporate governance and integrity is one of the guidelines of our strategic 
planning, which highlights the importance of the topic for the company. We are committed to ethics 
and the fight against corruption and fraud, in order to mitigate risks and correct nonconformities,  
thus guaranteeing the sustainability of Eletrobras companies and the confidence of our shareholders 
and society.

Annually, the Eletrobras Companies Ethics Committees participate in the National Forum for Ethics 
Management in State-owned Companies, which promotes study groups, the achievement of 
certifications and seals and holds a seminar, open to all employees of the participating companies, 
renowned academics, government officials and the general public. 

In addition, for the past four years, we have been working continuously to intensify and advance our 
management of business ethics and integrity, through the Compliance Department, responsible for the 
Eletrobras Companies Integrity Program and a solid structure of institutional and regulatory instruments. 

We are committed to ethics and the 
fight against corruption and fraud, 
in order to mitigate risks and correct 
nonconformities, thus guaranteeing the 
sustainability of Eletrobras companies 
and the confidence of our shareholders 
and society.

These instruments establish principles, guidelines, 
standards and commitments of conduct for 
companies and their employees in their relations 
with our stakeholders, in addition to identifying, 
remedying and treating cases of transgression. 
The main ones are Code of Ethical Conduct and 
Integrity, the Anti-Corruption Policy of Eletrobras 
Companies and the Eletrobras Companies 
Conflicts of Interest Management Policy. Annually, 
the Internal Audit verifies the adherence and 
compliance with the Integrity Program.

86

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Conflict of interests
GRI 103-2, 102-25

It is the duty of the board of directors to monitor and manage potential conflicts of interest of 
executives, Board members and shareholders, in order to avoid misuse of the organization’s assets 
and, especially, abuses in transactions between related parties. According to Eletrobras’ Bylaws, it is 
forbidden for the administrator to deliberate on matters that conflict with his interests or concerning 
third parties under his influence, pursuant to art. 156 of Law 6.404. In this case, the executive must 
record the divergence in the minutes and exempt himself from the discussion. Eletrobras also 
addresses the issue in its Eletrobras Companies Conflicts of Interest Management Policy, in line with 
the Bylaws and applicable legislation.

In order to avoid possible conflicts and the use of confidential and strategic information, the president 
and the directors cannot exercise management, administration or consultancy functions in private 
economy companies, utilities or private law offices connected in any way to the electricity sector. The 
exception is for subsidiaries, controlled companies, special purpose companies and concessionary 
companies under the control of the States in which Eletrobras has a shareholding, in which they may 
hold positions on the Board of Directors and Fiscal Council.

The advisor elected by the employees does not participate in discussions and deliberations on 
matters involving union relations, remuneration, benefits and advantages, including supplementary 
pension and assistance matters. The directors and presidents must submit the Confidential 
Information Statement (DCI) to the Public Ethics Committee, in which their assets are listed, inform of 
shareholdings that may constitute a conflict of interest and describe the measures taken in relation to 
these shares.

To receive formal inquiries from employees regarding conflicts of interest, we have the email  
conflitodeinteresses@eletrobras.com. In addition, the Federal Comptroller General (CGU) has its own 
electronic system, which can be used by the entire public administration, including Eletrobras - the 
Electronic System for the Prevention of Conflict of Interest (SeCI).

For the transactions, we follow the Eletrobras Companies Related Party Transactions Policy, whose 
guidelines protect the interests of the company and its shareholders and regulate the transfer of the 
information necessary to comply with the applicable capital market legislation, in Brazil and abroad.

High voltage laboratory. Cepel collection.

87

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Integrity program
GRI 103-1, 103-2, 103-3, 102-16 | SDG 16

With the Eletrobras Companies’ Integrity 
(Compliance) Program - Eletrobras 5 Dimensions 
we develop continuous actions to comply 
with the laws and regulations established 
for our activities, as well as to improve the 
process of preventing, detecting and treating 
nonconformities. 

    evaluation of governance members (directors 
and board members): improvement of the 
background check tool; and greater coverage 
of the opinion issued by the integrity area, 
including also the analysis of compliance with 
the requirements for the designation of Law 
13.303/16; and

In 2019, a series of improvements were made to 
the integrity verification processes:

    supplier assessment: automation of the 
application of the due diligence form; 
improvement of the background check tool; 
improvements in integrity opinions, including 
analysis of the statuses of any existing 
lawsuits of the evaluated persons and 
analysis in relation to possible conflicts of 
interest, as well as the inclusion of additional 
statements of the evaluated persons;

    evaluation of sponsorships, donations, 

agreements and social actions: conducting an 
integrity analysis of the participants in the 
Electricity Sector Sponsorship Programs, 
Cultural Sponsorship, Sports Sponsorship and 
Social Projects Notice;

    integrity assessment in divestment processes: 
carrying out, during the process of qualifying 
bidders, verification of the final beneficiary 
and the existence of fraud and corruption 
processes; and, at the time of the Firm 
Economic Proposal, of complete evaluation 
with the application of the due diligence form 
and the background check.

Regarding the assessment of the risk of fraud 
and corruption, we work on two fronts: in 
the treatment of the risks prioritized in each 
Eletrobras company through recommendations 
for mitigation actions and monitoring of 
execution; and in the review of the methodology 
for prioritizing and treating the risk of fraud 
and corruption, adjusting and grouping the risk 
factors into 11 main factors, and relating them to 
the macroprocesses/processes of the Eletrobras 

companies in which they can materialize. Based 
on this leveling, the macroprocesses to be 
prioritized for the treatment of these risk factors 
were defined.

We launched, to communicate and train the 
internal public - including senior management 
- the Eletrobras Companies Online Ethics and 
Integrity Culture Course, mandatory for all, in 
which the anti-corruption legislation is treated, 
as well as the guidelines and procedures of  
the Integrity (Compliance) Program related to 
the theme.

In the week of December 9th - the International 
Day to Combat Corruption -, we held the 2019 
edition of the “Eletrobras Week of Integrity and 
Ethical Culture,” which had something new in 
relation to previous events: the Compliance 
Game, a game in a team developed for 
Eletrobras, with puzzles and riddles on the 
theme. In the same period, the Eletrobras 
companies’ suppliers were sensitized, reinforcing 
the concepts and guidelines of the Integrity 
Program and specifying the rules applicable to 
this audience.

88

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

GRI 103-2, 103-3

The Integrity Program is managed by the Eletrobras Integrity Department, subordinate to the 
Compliance Department, which coordinates the Compliance Directive Commission (CDC), a group 
formed by representatives of the integrity areas of Eletrobras companies that works to disseminate 
the initiative and compliance with policies and other corporate regulations regarding ethics and 
integrity. Quarterly, the area reports activities to the Audit and Risks Committee of the Eletrobras 
companies, informing the actions carried out, in progress and planned, receiving strategic guidelines 
and recommendations in return.

Anti-corruption communication and training | GRI 205-2

Corporate 
governance 
bodies

Management 
level 
employees

Employees 
in positions 
with higher 
education

Employees 
in positions 
without higher 
education

Business 
partners (SPE 
partners)

126

1,247

4,897

8,225

118

1,238

4,723

7,870

79

20

94%

99%

96%

96%

25%

107

1,035

3,841

6,334

85%

83%

78%

77%

Total (members / employees 
/ business partners) 

Total to which the anti-
corruption policies and 
procedures adopted 
by Eletrobras were 
communicated

Percentage to which the 
anti-corruption policies 
and procedures adopted 
by Eletrobras were 
communicated

Total of those who received 
anti-corruption training

Percentage of those  
who received anti-
corruption training

Notes:
1.  Only members of the corporate governance bodies and employees are submitted to anti-corruption training by Eletrobras.
2.  The results of the Eletrobras Companies Online Course on Integrity and Ethical Culture were consolidated by January 31, 2020.

Fighting corruption

GRI 205-3

In 2019, a case of corruption was 
identified in the Eletrobras System, in 
Furnas, related to fraudulent contracting 
and contractual management, in 
disagreement with current legislation 
and the company’s internal regulations. 
The executives involved are no longer 
part of the company’s staff and are 
the target of Administrative Improbity 
Process No. 0177495-33.2017.8.19.0001, 
in which Furnas is working alongside 
the Public Prosecutor to investigate facts 
and responsibilities.

89

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

 Compliance ISOs

Eletrobras’ integrity program also includes, 
in its format, the provisions of ISO 37001 
and ISO 19600, which are, respectively, 
anti-bribery and compliance management 
systems. Eletrobras intends, in the future, 
to obtain certification in the first ISO - the 
19600 is not certifiable.  

The five dimensions Eletrobras’ Integrity Program
GRI 103-2, 103-3

COMMUNICATION AND TRAINING 
Dissemination of the Eletrobras 
five dimensions program 
through communication  
and training actions adapted to 
each audience

STRUCTURE AND IMPLEMENTATION OF 
INTEGRITY PROGRAM POLICIES AND PROCEDURES 
It provides that the creation and implementation 
of the base for disseminating knowledge related 
to the culture of ethics and integrity in Eletrobras 
companies must be developed, implemented  
and followed by policies and regulations 
and address the theme in the daily lives of 
companies, as applicable

PROGRAM MONITORING, REMEDIATION MEASURE 
AND APPLICATION OF PENALTIES 
Continuous monitoring of the program, 
through internal audit, controls 
implemented in ProERP (SAP) and tests 
of SOX controls

5

4

EXISTENCE

  Q

U

A

LI
T

Y

DEVELOPMENT OF THE INTEGRITY 
PROGRAM MANAGEMENT ENVIRONMENT 
It addresses the support to 
promoting a culture of ethics 
and integrity demonstrated by 
the governance bodies through 
actions that highlight this position

3

EFFECTIVENESS

1

2

PERIODICAL ANALYSIS OF RISKS 
It consists in the identification, 
assessment, treatment and monitoring 
of vulnerabilities and risks of fraud and 
corruption in Eletrobras companies

Click for more information about the 
Eletrobras Companies Integrity Program

90

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Reporting channel and integrity management
GRI 102-17, 102-21, 102-33, 102-34, 103-2, 103-3 | SDG 16

Channel that can be used by anyone to report violations or suspected 
violations of our Code of Ethical Conduct and Integrity, our Integrity Program 
and anti-corruption laws. We ensure the anonymity and confidentiality of 
complaints, in addition to non-retaliation against the complainant. The 
channel is available in Portuguese, English and Spanish, every day, 24 hours 
a day and the complainant can follow the progress of his report through an 
individual protocol and password, which gives transparency to the process 
and guarantees the attendance and verification of all contacts received. There 
is also the e-mail eticaevoce@eletrobras.com, which receives inquiries about 
the mechanisms of ethics and other pertinent information from Eletrobras. 
Additionally, all Eletrobras companies have ombudsmen.

The integrity management and complaint handling and investigation 
process is guided by internal standardization documents, procedures 
and unified bodies. The Consequences Policy establishes corporate 
commitments to fight corruption, anti-competitive practices, conflicts of 
interest and other infractions, and guides the application of consequences 
to actions and conduct in disagreement with the Code of Ethical Conduct 
and Integrity of Eletrobras Companies, with the Eletrobras Integrity 
Program and with internal and legal rules. The Fiscal Council and the 
Statutory Audit Committee receive information on complaints and other 
types of statements that may generate risks or opportunities for process 
improvement on a monthly basis.

In 2019, this process was improved with the approval of a single regulation 
for Eletrobras companies, as well as the creation of a specific area for 
coordinating the investigation of complaints and violations, subordinated 
to Internal Audit. After structuring the process, in 2020, the area became 
linked to the Eletrobras Board of Directors.

408

91

valid complaints received by the Reporting 
Channel until the end of December 2019

complaints completed, equivalent to  
22% of complaints received in 20199

Demonstrations received by Eletrobras companies | GRI 102-34

Compliments

Suggestions

Reports

Requests

Complaints

Total1

2018

55

100

504

2,045

7,723

10,427

2019

59

181

408

1,735

2,159

4,542

Notes: 
1. The significant variation in the number of statements and reports is due to the fact that in 2019 

Eletrobras no longer had the distribution business, therefore, the statements and complaints of the 
distributors are no longer accounted for. 

2.  The values in the table refer to the contents received by the Ombudsman Systems and the Reporting 

Channel.

3. The amounts do not include the total number of complaints related to Itaipu, which has its own 

Ombudsman system. 

 9. The total number of complaint protocols resolved in 2019 was 282, including the 91 complaints 

received and resolved that same year.

91

CORPORATE GOVERNANCE AND ETHICS ANNUAL REPORT ELETROBRAS 2019CAPITAL  
PERFORMANCE

92

INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

FINANCIAL CAPITAL

GRI 103-1, 103-2, 103-3 | SDG 7, SDG 9

The Board of Directors’ main guideline for 
financial management is to reduce net debt. 
In other words, our action in this regard aims 
to lengthen the debt and reduce costs. The 
specific indicator to determine our success is the 
recurring Net Debt/Ebitda, which in 2019 was 
1.6. More information on our performance in 
2019 can be found on page 94.

In terms of processes, we are reviewing and 
improving the accounting closing, as we still 
have material weakness in this activity. In 
2019, we changed the format, making regular 
monitoring with all the accounting teams of 
Eletrobras companies, whose integration was 
facilitated by the SAP system, which benefits 
data consolidation. We are still in the process of 
training and improving the use of the system, 
but we know that its full functioning and full 
standardization of information will bring even 
more benefits to financial management. 

In 2020, we expect to continue to have a leverage 
level under control and further reduce costs 
with the zero-base budget. Our plan is to save 
R$ 300 billion. We will also work to ensure that 
there is no short-term pressure on the debt. We 
must finalize the debenture issue of Eletrobras 
Eletronorte and Eletrobras Amazonas GT - the 
first is incorporating the second -, which, with 
this move, will be able to pay the debts with 
Eletrobras. We will continue to improve controls, 
accounting closing and greater and better use of 
SAP, among other relevant projects.

Along this path, we consider it essential to 
maintain a close and healthy relationship with 
stakeholders, which we count on to comply with 
our strategy. We must increase our participation 
or promotion of events for this audience, 
especially due to the possibility of privatization, 
which, if approved, should occur within the best 
possible bases.

Another indicator that Eletrobras has been 
improving is the minimum cash. Currently, this 
management follows some informal rules, which 
we are transforming into a policy, for which we 
aim to achieve formal approval. 

To give an idea of the reflection of its 
management efforts and the relevance that 
Eletrobras has been acquiring for the market, our 
company was worth, at the height of the crisis, 
approximately R$ 9 billion. In 2019, this amount 

We will work to ensure that there is no 
short-term pressure on the debt. We 
must finalize the debenture issue of 
Eletrobras Eletronorte and Eletrobras 
Amazonas GT - the first is incorporating 
the second -, which, with this move, will 
be able to pay the debts with Eletrobras.

reached more than R$ 50 billion (excluding 
market fluctuations). We credit this achievement 
for the credibility that the company has been 
seeking in terms of financial and corporate 
governance and compliance

93

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019  
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Financial results  
GRI 102-7, 103-3 | SDG 9, SDG 16

In 2019, we presented a consolidated net profit of R$ 10,744 million, 20% 
lower than the R$ 13,348 million obtained in 2018. The 2019 profit is 
comprised of Net Income from continuing operations - R$ 7,459 million 
- and Net Income - R$ 3,285 million, regarding discontinued operations 
(distribution), highlighting the privatization of distributor Amazonas Energia, 
which is no longer consolidated by Eletrobras. 

Net Operating Revenue went from R$ 25,772 million in 2018 to R$ 27,726 
million in 2019, with emphasis on the entry into operation of the UTE 
Mauá 3 of Eletrobras Amazonas GT and the receipt of Generation Asset 
Management (GAG) Improvement, regarding generation concessions 
renewed by Law 12.783/2013. Ebtida International Financial Reporting 
Standards (IFRS), in the amount of R$ 19,007 million in 2018, dropped to 
R$ 10,257 million in 2019, impacted by the reversal of impairment and the 

onerous contract of Angra 3 in the amount of R$ 7,243 million against a 
provision, for the same work, of R$ 462 million in the year. Recurrent Ebtida 
grew 5.3%: R$ 12,540 million in 2018 and R$ 13,210 million in 2019, and the 
recurring Net Debt/Ebitda indicator was 1.6, demonstrating the success of 
the company’s deleveraging measures. 

As a result of new analysis on comparative balances, we decided to perform 
reclassifications in our income statements, cash flow and added value, as 
provided for in CPC 23 - Accounting Policies, Changes in Estimates and Error 
Correction, to provide reliable and more relevant information.

For more details on Eletrobras’ economic and financial performance, see the 
accountability reports.

94

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Operating income
GRI 102-7

GROSS OPERATING 
REVENUE TOTALED
R$ 33.69 BILLION

in 2019

9%

more than the R$ 30.88 
billion recorded in 2018.

GENERATION OPERATING 
REVENUE INCREASED
16% compared to  

2018, totaling 

R$ 23.37 BILLION

in 2019

Transmission1 Operating Revenue and Other revenues decreased by 3%  
and 12%, respectively, compared to the previous year, totaling R$ 9,544 
million and R$ 769 million. 

Gross revenue by business 

In R$ million

2017

22,369

10,300

1,041

2018

20,139

9,868

869

2019

23,374

9,544

769

Generation

Transmission

Others revenue

Note: 1. 2018 Transmission Operating Revenue was revised during the audit process of financial 

and accounting data for the 2019 cycle. In the 2018 Annual Report, the data reported was:  
R$ 9,071 million. GRI 102-48

95

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Operating costs and expenses

Total operating costs, considering energy 
purchased for resale, charges for use of the 
electricity grid, purchase of fuel for electricity 
generation and construction costs, totaled  
R$ 6.78 billion in 2019, 22.4% more than in 2018.

 Mainly the following increased:

    costs with energy purchased for resale - 38.7% -, due to the incorporation of energy purchase 
contracts from independent producers by Eletrobras Amazonas GT (+ R$ 571 million) and price 
adjustment as defined in the contracts and an increase in the amount contracted for R$ 158 million 
in Furnas; and

    the costs of purchasing fuel for power generation due to the assumption of the gas contract entered 
into with Petrobras by Eletrobras Amazonas GT (+ R$ 983 million), as a result of the deverticalisation 
and privatization of Amazonas Distribuidora.

With respect to Personnel, Materials, Services and Other expenses (PMSO), the variations shown in the 
following table were mainly due to:

    Personnel: the increase is mainly due to the costs with the Consensual Dismissal Plan (PDC), which 

reflects partial effects due to the termination dates and temporary obligations with the health plan. 
PDC expenses (indemnity and health plan) were R$ 681 million in 2019 and R$ 379 million in 2018. 
In addition, the reversals of the Profit Sharing (PLR) provision of 2018 were R$ 154 million higher 
than the reversals of PLR in 2019.

    Material: sum of R$ 22 million in expenses by Eletrobras CGTEE due to increased consumption of 

lime and other materials due to problems with material in 2019.

    Services: increase of R$ 32 million in expenses of the parent company with contracting services 
related to the issuance of debt securities and consultancies related to the SAP ERP project and 
increase of R$ 23 million in expenses of Eletrobras Amazonas GT with maintenance of the Mauá 3 
thermoelectric plant. These amounts were offset by the R$ 37 million reduction in Eletrobras 
Furnas’ service expenses due to the decrease in outsourced services, the partial effects of which 
occurred only in the last quarter of 2019, in addition to the R$ 44 million reduction in Eletrobras 
Eletronuclear resulting from one stop less of the Plant.

96

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Personnel, Materials, Services and Other Expenses 
(In R$ million)

Partner participation

Personnel

Materials

Services

Other Expenses

Total PMSO

2019

-5,828 

-280 

-2,171 

-1,572 

-9,850 

2018

-5,385 

-262 

-2,157 

-1,304 

-9,108 

%

8.2 

6.9 

0.6 

20.6 

8.1 

Our ownership interest was 17.6% lower compared to 2018 due to the 
reduction in the results of affiliated companies in 2019, with emphasis 
on CTEEP due to adjustment in RBSE, according to Eletrobras accounting 
practices (-R$ 808 million). This reduction was partially offset by the 
increase in the equivalence of ESBR (+ R$ 430 million) and SPE Madeira 
(+ R$ 341 million). 

Shareholdings (in R$ million) 

Note: Other Expenses include donations and contributions, and others.

2019

2018

%

1,141 

1,385 

-17.6%

Management PMSO and PMSO/ROL

In R$ million

4
2
9

0.42

2
6
3
9

,

3
7
4
1

,

4
7
4

0.34

0.30

5
3
6
8

,

7
7
3

,

8

2017

2018

2019

Recurring PMSO

Non-recurring effects

Recurring PMSO/Recurring ROL

97

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Financial result

Our Net Financial Result went from a Net Expense of R$ 1.37 billion in 2018 to a Net Expense of R$ 2.08 billion in 2019. This variation is mainly due to: 

    Financial Income: adjustment to fair value, with an expense record of 

    Financial Expenses: passive exchange rate variations were recorded in 

R$ 921 million in 2018 and a net income of R$ 368 million in 2019, with 
a positive increase of 140%, resulting from the remuneration at fair 
value of the RBSE asset, considering the update of the “Ke” 
remuneration installment as of July 2017 by the WACC regulating the 
transmission and IPCA until the measurement date; change of the 
discount rate close to the National Treasury Notes Series B (NTN-B) 
from 4.6% in December 2018 to a rate close to the regulatory 
remuneration of 6.4%; and beginning of receipt, in June 2021, by the 
term of Ordinance 120, until June 2025. These amounts were partially 
offset by the 67% drop in interest income, commissions and fees due 
mainly to the accounting of the agreement with Eletropaulo in the 
amount of R$ 1.06 billion in 2018; and active exchange rate variations 
of R$ 2.66 billion in 2019 compared to R$ 4.15 billion in 2018. This 
variation was partially offset by the passive exchange variation, 
resulting in a positive net exchange variation of R$ 249.00 million.

2018 and 2019, respectively of R$ 4.36 billion and R$ 2.63 billion, which 
was offset by the active exchange rate variation. In addition, these 
variations were partially offset by debt charges, which increased by 
R$ 567 million, mainly due to charges for new debentures issued by the 
holding company and the disqualification of the Angra 3 Nuclear Power 
Plant to capitalize interest due to the non-resumption of this work at 
the subsidiary Eletrobras Eletronuclear.

98

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Income tax and social contribution 

Our provision for Income Tax (IR) and Social Contribution on Net Income went from an expense of R$ 2.48 billion in 2018 to R$ 1.09 billion in 2019.

Statement of Income for the Year (DRE)

DRE (in R$ million)

Generation Revenue 

Transmission Revenue 

Other Revenue

Gross Revenue 

Revenue Deductions

Net Operating Revenue  

Operating Costs

Personnel, Material, Services and Others (PMSO)

Depreciation and Amortization 

Operating Provisions

Operating Income before Financial Income

Shareholdings

Other Revenues and Expenses

Financial Result 

Income before Income Tax and Social Contribution

Income tax and Social Contribution 

Net Income from Continuing Operations 

Net Profit (Loss) from Taxes on Discontinued Operations

Net income for the year 

2019

23,374

9,544

769

33,687

-5,961

27,726

-6,778

-9,850

-1,807

-2,006

7,284

1,141

25

-2,081

6,369

1,090

7,459

3,285

10,744

2018

20,139

9,868

869

30,876

-5,104

25,772

-5,537

-9,108

-1,702

6,495

15,920

1,385

0

-1,375

15,931

-2,484

13,447

-99

13,348

Variation

16%

-3%

-12%

9%

17%

8%

22%

8%

6%

-131%

-54%

-18%

-

51%

-60%

-144%

-45%

3,411%

-20%

99

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Ebitda

In 2019, we recorded an Ebitda of R$ 10.26 billion, 46% less than the 
adjusted Ebitda of 2018, of R$ 19.01 billion. Recurrent Ebtida grew 5.3%, 
jumping from R$ 12,540 million in 2018 to R$ 13,210 million in 2019.

Added Value Distribution | GRI 201-1 | SDG 8

In R$ million

Consolidated Indebtedness

The variation in the 2019 debt compared to 2018 was positively impacted 
by the Eletrobras debentures in the amount of R$ 5.00 billion, the proceeds 
of which were used to settle the bonds maturing in 2019 and partial 
amortization of distributors’ debts assumed with Petrobras.

Gross and net debt in 2019  
(in R$ billion)

Gross Debt 

(-) RGR onlending to CCEE1,2

Recurring Gross Debt

(-) (Cash and Cash Equivalents + Marketable Securities)

(-) Financing Receivable 

(+) RGR receivable RGR onlending to CCEE 

(-) Net balance of Eletrobras Itaipu's financial assets 

Net Debt 

12/31/2019

47.90

1.10

46.80

10.76

14.28

1.10

1.82

21.04

5
5
8
3
1

,

8
4
3

,

3
1

4
4
7
0
1

,

2
7
6
9

,

8
3
4
9

,

0
2
5

,

6

7
9
3

,

5

8
9
6
3

,

TAXES

TAXES

THIRD 
PARTIES

SHAREHOLDERS

12/31/2018

12/31/2019

1. Global Reversion Reserve Account (RGR) and Electric Energy Trading Chamber (CCEE).
2. Proforma, debt and receivables related to financing granted with RGR resources, due by  

companies outside the Eletrobras System, were excluded, since Eletrobras is only a debt manager.

100

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Capital market
GRI 102-10

Eletrobras trades common and preferred shares in B3 S.A. - Brasil, Bolsa, Balcão under the code “ELET3” and common shares and class “B” and class “A” 
preferred shares, under the tickers “ELET6” and “ELET5,” respectively. At the New York Stock Exchange (NYSE), shares are traded through the ADR Level 
II Program, under the tickers “EBR” and “EBR-B”. On the Madrid Stock Exchange (Latibex), trading is carried out by the Latibex Program under the tickers 
“XELTO” and “XELTB”. 

In 2019, the company’s shares positively reflected the result of the PDNG 2019-2023 with the privatization of distribution companies, the divestment in SPEs 
and affiliates and the prospect of democratizing Eletrobras’ capital.

Level 1 Program B3 S.A. - Brasil, bolsa, balcão (elet3 e elet6) 

Price and volume

Closing quote on 12/31/2019

Maximum in 2019

Average in 2019

Minimum in 2019

Variation in 2019

Average daily trading volume in 2019 (million shares)

Average daily trading volume in 2019 (million)

Market value on 12/31/3019

(R$)
ELET3 B3 (ON Shares)

(R$)
ELET6 B3 (ON Shares)

(pts.)
IBOV B3 (Index)

(pts.)
IEE B3 (Index)

37.80

46.83

36.67

29.00

61.4%

4.1

151.3

38.24

47.27

38.17

32.14

47.0%

2.5

93.8

115645

117203

100660

89993

76627

76627

62557

50699

30.2%

51.1%

-

-

-

-

R$ 51,246 million

101

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

On December 31, 2019, Eletrobras’ share capital totaled R $ 31,305 million, represented by 1,352,634,100 shares, of which 1,087,050,297 are common 
shares and 265,436,883 are preferred shares. In relation to 2018, there was no material change in the composition of the company’s share capital, including: 
increase, split, reverse split, bonus or reduction in share capital. 

In November 2019, the capital increase was approved by the 175th Extraordinary General Meeting (AGE), with the issuance of new class “B” common 
and preferred shares, in the minimum amount of R$ 4,054,016,419.37, subscribed and paid up by controlling shareholder (Federal Union) through the 
capitalization of credits held against the company arising from Advances for Future Capital Increase (AFAC). The 177th AGE, held in February 2020, approved 
the capital increase, in the total amount of R$ 7,751,940,082.78, with the issuance of 201,792,299 new common shares and 14,504,511 new class “B” 
preferred shares. Accordingly, as of February 2020, Eletrobras’ share capital is R$ 39,057,271,546.52, divided into 1,288,842,596 common shares, 146,920 
class “A” preferred shares and 279,941,394 class “B” preferred shares.

Spillway of the Itaipu Hydroelectric Plant. Itaipu Binacional / Caio Coronel collection.

102

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

MANUFACTURED CAPITAL 

SDG 9

Operation and power supply
GRI 102-2, 103-1, 103-2, 103-3 | SDG 3, SDG 7, SDG 8, SDG 11, SDG 12, SDG 16

In 2019, we surpassed the mark of 50 thousand 
MW of installed capacity in generation projects, 
which represents 30% of the 172,259 MW 
installed in Brazil. This milestone reinforces the 
contribution of Eletrobras companies so that 
Brazil has one of the most renewable energy 
sources with the lowest emission of greenhouse 
gases in the world.

Installed capacity continues to rise with each 
acquisition or start-up. A recent example is 
the Belo Monte hydroelectric plant, a project 
that has a 50% stake in Eletrobras, which 
was inaugurated on November 27, 2019 in a 
ceremony held in Vitória do Xingu (PA), marked 
by the start of the 18th generating unit of 
the plant’s main powerhouse, and had the 
participation of the president of Eletrobras, 
Wilson Ferreira Junior, and president 
 Jair Bolsonaro. 

Our operations take place within standards 
of excellence of availability, guaranteeing an 
efficient and constant supply of energy. The 
generation facilities are designed for self-
restoration, that is, they must be able to move 
from a complete stop condition to an operational 
condition, regardless of an external source in the 
supply of their auxiliary services. Additionally, 
in the event of a failure in self-recovery, the 
plant has at least a second - or even third - 
independent source, which varies according 
to the strategic importance of the plant for 
the restoration of the National Interconnected 
System (SIN).

For SIN substations, auxiliary services are 
designed for operational continuity in the event 
of simple occurrences in the transmission lines.  
Additionally, in the event of a failure in the supply 
of auxiliary services, the substation has, at least, 
a second independent power supply, which also 
varies according to the relevance to the SIN.

Additionally, in the event of a failure 
in the supply of auxiliary services, 
the substation has, at least, a second 
independent power supply,  
which also varies according to the 
relevance to the SIN.

After an event in which there is disconnection of 
loads from consumers, the reclosing is controlled 
by the National Electric System Operator (ONS). 
ONS determines a specific standard for restoring 
energy as a priority (ONS Network 10.22).

103

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Generation
GRI 102-2, 102-6, 102-10, 103-2, 103-3

We operate in generation in the Regulated Contracting Environments 
(including the quota regime) and Free Contracting, as well as in the Short-
Term Market. Of Eletrobras’ total projects, 60.9% are wholly owned, 23.6% 
carried out through Special Purpose Entities (SPEs) and 15.5% in shared 
ownership, including half of Itaipu Binacional’s capacity (7,000 MW). 

Approximately 96% of Eletrobras’ installed capacity comes from sources 
with low greenhouse gas (GHG) emissions. As of December 31, 2019, 
Eletrobras’ total installed capacity in projects of this type was 49,273 MW. 

In 2019, the start-up of six generating units at the Belo Monte 
Hydroelectric Power Plant (HPP) - which became the largest 100% 
Brazilian hydro plant - and two generating units at HPP Sinop stand out. 
The Acauã, Angical 2, Ararapá and Teiú 2 wind farms in the Pindaí I Wind 
Complex; Coqueirinho 2 and Papagaio, from the Pindaí II Wind Complex; 
and Tamanduá Mirim 2, from the Pindaí III Wind Complex have also started 
to operate. 

On the other hand, Eletronorte’s Santana and Serra do Navio 
Thermoelectric Plants; Flores and Iranduba, from Eletrobras Amazonas 
GT were deactivated; and 405.90 MW for the sale of the thermal plants of 
Distribuidora Amazonas Energia, which had their privatization completed 
in 2019, were disregarded.  

One of the measures foreseen in the PDNG 2019-2023 to reduce financial 
leverage was to reduce the number of Special Purpose Entities (SPEs) 
with Eletrobras’ participation. In September 2018, we sold 26 SPEs - 16 

of which from generation and 10 from transmission - of the 71 put up for 
sale at auction. R$ 1.3 billion was collected. Thirty-nine of the remaining 
SPEs are being traded in a Competitive Procedure started on July 30, 2019. 
Eletrobras companies ended the year with a partnership in 136 SPEs, 
134 in Brazil and 2 abroad. The divestment process in SPEs reduced the 
installed capacity by 230 MW in the Eletrobras System companies in 201. 

Evolution of installed capacity | GRI EU1

(In MW)

6
9
7
9
3

,

7
1
6
9
3

,

8
3
3

,

8

4
8
1
0
1

,

5
9
0
9
3

,

8
4
0
2
1

,

2017

2018

2019

Corporate

SPEs

 Note: corporate value includes ventures with shared ownership.

104

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Net generation in their own plants and shared ownership, Itaipu Binacional and special purpose 
companies (in GWh) | GRI EU2

Net generation by source 

Solar

Wind

Hydro

Natural gas

Uranium 

Coal

Oil

Total

2017

1

3,594

155,129

3,674

15,741

1,589

2,419

182,147

2018

1

3,874

154,193

5,516

15,675

1,490

2,497

183,245

2019

1

3,402

156,739

6,585

16,127

1,668

503

185,025

Note: 
1. The total energy generated in 2019 includes the projects that they generated over the period, but that at the end of the year were no 
longer owned by Eletrobras and did not have their installed capacity considered.
2. From a review of the 2018 calculations, an adjustment was identified in the total hydro source value. GRI 102-48

Evolution of net energy generated by renewable sources  
and of low GHG emission | GRI EU2

95.8%

95.4%

95.3%

94.8%

93.7%

Sento Sé Wind Complex. Eletrobras Chesf / Severino Silva Collection.

2015

2016

2017

2018

2019

105

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Average availability factor by energy source  | GRI EU30

(%)

Coal

Wind

Gas

Hydro

Oil

Solar

Uranium

49.80

68.10

92.77

91.00

85.38

73.50

56.10

94.29
96.81
96.00

96.48
96.74
95.30

0.00
99.32

99.30
99.27
98.90

92.80
90.36
92.00

2019

2018

2017

Note: availability values include Corporate plants (corporate renovated, non-renovated and shared ownership) and Special 

Purpose Entities (SPEs). The 2019 report does not include the availability of oil sources.

Annual average efficiency of generation 
by thermal power plants by source  | GRI EU11

(%)

Uranium

Coal

Natural 
Gas

Oil

37.7
35.60
35.30

34.96

31.37
30.50

44.30

37.80

35.90

49.90

2019

2018

2017

Notes:
1. It only considers the average efficiency of Corporate plants,  
not considering Special Purpose Entities (SPEs). The 2019 
report, as well as the 2018 report, does not include the 
efficiency* of oil sources.

2. The value reported in 2018 for the Coal source was 37%, after 

an internal review the value was updated. GRI 102-48
*    The term “efficiency” is used in the English version of  
this Report, substituting the term “availability” in its 
Portuguese version.

106

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Transmission
GRI 102-2, 102-6, 103-2, 103-3, EU4

As of December 31, 2019, the transmission 
lines network of Eletrobras companies 
reached a total of  71,153.60 kilometers, 
of which 8,318.35 kilometers were not 
renovated10; 55,819.83 corporate kilometers 
under Operation & Maintenance Regime, 
renewed by Law No. 12.783/13; and 7,015.42 
kilometers corresponding to the proportion of 

their shareholdings in projects carried out by 
Eletrobras companies through Special Purpose 
Entities. Considering only lines with a voltage 
level equal to or greater than 230 kV, that is, 
voltages of ±800, 750, ±600, 525/500, 345 and 
230 kV, Eletrobras is responsible for 64,893.64 
kilometers, which represents 45.25%11 of the 
total transmission lines in Brazil at these voltages.

Exchange of transmission towers. Eletrobras CGT Eletrosul Collection.

In 2019, we prepared methodologies for 
entering into new investment and risk contracts 
associated with transmission undertakings to 
avoid assuming those with a high probability of 
low profitability. 

In the scope of the operation and maintenance 
of our system, we work together with the 
Brazilian Association of Infrastructure and Basic 
Industries (ABDIB) and the Brazilian Association 
of Electricity Transmission Companies (Abrate) 
for the approval of Aneel Normative Resolution 
no. 853/2019, which will allow, starting in 2020, 
for a reduction in the Variable Portion of the 
Eletrobras DC facilities. The expectation is to 
obtain annual savings of R$ 15 million.

10. The 8,318.35 corporate kilometers include assets that were 
not affected by Law 12,783 of 2013, including transmission 
lines for which remuneration is associated with the exclusive 
use of a generator or connection for large consumers. In 
relation to 2018, there was a reclassification of part of the 
O&M regime lines to not renewed.

11. Eletrobras considers the stretch of each bipole when 

calculating the mileage of the direct current lines, both for the 
Eletrobras lines and for the total of Brazil lines.

107

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

GRI 103-2, 103-3

We also improved and expanded several transmission projects through 
our subsidiaries, which influenced the improvement of most of Eletrobras’ 
operating indicators and the maintenance of a downward trend in the 
Variable Portion. To maintain it, our companies work in two areas: resource 
management and technology, in which the distribution of resources 
along transmission lines in optimized regional structures, the strategic 
management of maintenance through the most modern techniques, 
many of which are already integrated with SAP, and the use of the most 
modern maintenance techniques. We constantly invest in studies of new 
transmission technologies conducted by Cepel (learn more on page 116).

Also, in conjunction with our companies, we developed the Work Clearance 
Management tool, of the Plant Maintenance module from SAP, in which the 
entire operation and maintenance of Eletrobras will be managed in a single 
instance. The first to adopt it was Eletrobras Chesf and in 2020 we will extend 
it to the other subsidiaries.

Still in 2019, we actively participated in the discussions related to the 
Periodic Tariff Review of energy transmission, avoiding the substantial loss 
of revenue at the end of five years, estimated at R$ 492.87 million, only 
regarding operating costs, with expectation gains also in the asset base 
and its rate of return. In 2020, we aim to drive the full implementation of a 
regulatory policy focused on tariff improvement and more efficient costs.

Expanded transmission lines by type of venture  | GRI EU4

(Km)

2019

2018

2017

2016

2015

2014

7,015

7,589

7,851

6,629

6,028

5,440

SPEs

Corporate

64,138

63,479

68,833

63,572

62,409

62,142

108

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Transmission availability index  (%) | GRI EU6

Eletrobras System Robustness Index

2017

2018

2019

99.81 

99.46

99.41

Note: the report of the indicator considers the transmission lines of the basic network 

 (voltage >= 230 kV) and does not include the lines that are Special Purpose Entities (SPE).

Technical transmission losses  | GRI EU12  

(%)

1.52

1.62

1.78

Index that assesses the capacity of the basic network to support 
contingencies without interrupting the supply of electricity to consumers, 
considering only the disturbances originating in the transmission network of 
the Eletrobras companies. Our system has been improving its performance 
in recent years, having registered a lower number of disturbances that 
caused a load cut in 2019. 

2019

2018

2017

100.0%
100.0%

100.0%
100.0%

99.2%

100.0%
100.0%

96.0%

98.3%

97.6%

95.3%

98.1%

2019

2018

2017

Charge cut 
> 1000 MW

Charge cut  
> 500 MW

Charge cut 
> 100 MW

Any charge cut

Note: the report of the indicator considers the transmission lines of the basic network 

(voltage >= 230 kV) and does not include the lines that are Special Purpose Entities (SPE).

109

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Planned capacity
GRI 103-2, 103-3, EU10

The current institutional model assigns the 
main roles in the expansion of the electric 
energy system to the agents, responsible for 
the investments with the necessary advance 
for the implementation of the new ventures, 
guided by the Ten-Year Energy Expansion 
Plan (PDE), prepared by the Energy Research 
Company (EPE), linked to the Ministry of Mines 
and Energy. The last plan - PDE 2029 -, launched 
in 2020, it has the function, among others, of 
indicating the need to increase the installed 
capacity each year, which must be met by the 
market with, for example, future purchase 
auctions of new generation ventures. The PDE 
indicates expansion scenarios of the generation 
of energy and installed power for the various 
sources, which is used by the agents for their 
strategic and expansion planning, prospecting 
and elaboration of enterprise studies. Companies 
interested in exploring new ventures can enter 
the auctions separately or in consortia.

Due to Eletrobras’ recent economic and financial 
recovery period, until December 2019, our 

companies’ Business Plans did not consider 
investments in new generation projects, defining 
the conclusion of the contracted projects as 
the focus. For the next five years, the PDNG 
2020-2024 presents two strategic guidelines 
associated with new generation businesses: 
consolidating the leadership in Generation & 
Transmission, focused on clean energy; and 
invest in new businesses, focused on energy, 
participating in the consolidation of the sector. 

The increase in Eletrobras’ installed capacity 
in the period from 2019 to 2029 will be about 
1,369 MW (including Angra 3), considering the 
implementation of corporate and partnership 
projects, already contracted, of which 
Eletrobras holds a concession or authorization, 
proportionally to its equity interest, and ventures 
that will cease to operate. 

Plants (UTEs) Mauá Blocos III and IV, Campos 
and Senador Arnon Afonso Farias de Mello. 
However, 150 MW of UTE Santa Cruz should start 
operating in 2021.

In relation to wind farms, the Corrupião III, 
Carcará, Caititu 2 and 3 parks of the Pindaí 
I Complex, EOL Casa nova A and the Fortim 
Complex - the latter consisting of five parks - will 
start operating, which will increase the installed 
capacity of this source by 190 MW in 2020. In 
this calculation, wind farms participating in the 
process of disposal in participations in SPEs in 
progress were considered: lot 1 (Santa Vitória do 
Palmar), lot 2 (Wind Farms Hermenegildo I, II, III 
and Chuí IX), lot 3 (Wind Farm Chapada do Piauí 
I), lot 4 (Wind Farm Chapada do Piauí II) and lot 5 
(Wind Farm Mangue Seco 2), which represent an 
installed capacity of 692 MW.

By 2029, a reduction in the installed capacity 
of the Eletrobras companies of 236 MW of 
the thermal park in the oil source is expected 
with the deactivation of the Thermoelectric 

The only venture on the nuclear source will be 
the Angra 3 plant, which will add 1,405 MW to 
the installed capacity of Eletrobras companies  
in 2026. 

110

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Evolution of installed capacity in the National Interconnected System Eletrobras System  
Capacity x Total Planned Capacity (Ten-Year Energy Expansion Plan 2029)

2019

2024

2029

Brasil - SIN 
(MW)

Syst. Eletrobras 
(MW)

Shares 
(%)

Brasil - SIN 
(MW)

Syst. Eletrobras 
(MW)

Shares 
(%)

Brasil - SIN 
(MW)

Syst. Eletrobras 
(MW)

Shares 
(%)

Natural gas

13,393.0

21,234.0

  Source

Coal

Oil

Nuclear

Solar

Others

TOTAL

3,597.0

8,999.0

1,990.0

4,444.0

297.0

350.0

259.1

1,990.0

1,261.1

-

0.9

-

Hydroelectric

109,155.0

46,258.7

Wind

15,388.0

1,023.6

Biomass

14,996.0

9.7

2.9

3,017.0

3,052.0

100.0

1,990.0

350.0

23.1

1,990.0

1,301.1

9.4

42.4

6.7

-

0.0

-

117,635.0

46,258.7

24,532.0

1,213.6

22,471.0

9,831.0

7,147.0

-

0.9

-

11.6

0.8

2,083.0

391.0

350.0

23.1

100.0

3,395.0

3,395.0

6.1

39.3

4.9

-

0.0

-

36,190.0

1,271.1

121,657.0

46,258.7

39,561.0

1,213.6

25,535.0

20,444.0

8,726.0

-

0.9

-

16.8

5.9

100.0

3.5

38.0

3.1

-

0.0

-

172,259.0

51,143.4

29.7

210,909.0

51,137.4

24.2

257,982.0

52,512.4

20.4

Notes:    1. The evolution of installed capacity in Brazil within the National Interconnected System (SIN) was taken from PDE 2029. For the year 2019, the Monthly Monitoring Bulletin of the Brazilian Electric System  

     (December 2019), from the Ministry of Mines and Energy was used. 
2.  Includes the Brazilian half of Itaipu Binacional (7,000 MW).  
3. For plants in partnership, the installed capacity was considered proportional to the shareholding. 
4.  The deactivation of some thermal plants was considered, as provided by the Eletrobras companies. 
5.  Renewal of hydro and nuclear generation assets was considered with the concession expiring in 2029. 
6.  The wind farms of the competitive disposal procedure in Eletrobras’ Special Purpose Entities were considered. 
7.  The Biomass source for the SIN in 2024 and 2029 includes the sum of the Biogas and Biomass PDE. 
8.  The source Others for SIN includes, for 2019, the values of the Monthly Monitoring Bulletin of the Brazilian Electric System (December 2019), of the categories “Others” and “Thermal GD.” For the  
       horizons of 2024 and 2029 of the SIN, this source includes information from the PDE 2029 for non-renewable Self-production. 
9.  Includes Fuel Oil and Diesel Oil (for the table’s Oil source).

111

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019 
 
 
 
 
 
 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Sectoral programs
GRI 103-2, 103-3

National Electricity Conservation Program (Procel)

We support important initiatives by the federal 
government to promote the sustainable 
development of society and the sector, 
through universal access to electricity, the 
encouragement of energy efficiency and the 
expansion of science and technology in the 
country. Below are the main programs developed 
by the government in 2019, Eletrobras’ 
contribution and the results achieved.

Program coordinated by the Ministry of Mines and Energy and carried out by Eletrobras, aimed at 
nationally promoting the efficient use of electric energy and combating waste. It involves education 
(Procel Education), information dissemination (Procel Info), and energy efficiency actions in the 
building, environmental sanitation, municipal energy management, public and industrial lighting 
and energy efficiency support segments through transparency for the consumer (Procel Seal). The 
benefits of the program are measured by saving electricity and, consequently, avoided greenhouse 
gas emissions.

We have been running Procel since 1985, having produced, in 2019, an estimated savings of 21.6 
million MWh - equivalent to 4.48% of the electricity consumption in the year -, avoiding the emission 
of 1.6 million tCO2 equivalents. One of the highlights of the year was the international conference 
“Pathways to Energy Efficiency in the Brazilian Air Conditioner Market,” promoted by Eletrobras 
through Procel and in conjunction with the Instituto Clima e Sociedade (iCS), on March 25th. The 
event, held at the Eletrobras headquarters in Rio de Janeiro, received representatives from the 
Ministry of Mines and Energy and the Energy Research Company (EPE) and speakers from the United 
States and India, as well as manufacturers, class entities and associations.  

Since 2016, the financial resources invested in Procel are provided for by Law 13.280/2016, which 
released Eletrobras from these investments.

1,420

1,453

942

9,700

10,517

11,680

3,687

4,023

4,453

15,154

1,238 

8,375

1,965 

21,201

22,987

21,607

1,701

1,621

6,887 

7,257

8,129

2013

2014

2015

2016

2017

2018

2019

Energy saved   
(thousand of MWH/year)

Reduced demand at 
the edge (MW)

Avoided GHG emissions  
(thousand  tCO2 equivalents)

112

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Procel Education

Procel Info

Making information and educational resources available to the country’s 
formal education system to encourage citizens to develop skills, 
competences and attitudes for the efficient use of energy.

Through Procel in Schools, it develops and makes available the 
methodologies “Energia que Transforma” (Transforming Energy) and “A 
Natureza da Paisagem” (The Nature of the Landscape), to encourage and 
facilitate the approach, by basic education teachers, of the themes of 
energy efficiency and sustainable development. Since its launch in 2012, it 
has benefited more than 3 thousand teachers and 60 thousand students in 
the country.

In 2019, “Energia que Transforma” (Transforming Energy) was updated, 
including the production of new materials adapted to digital technology, 
developed with the advantage of offering multiplatform content, expanding 
the reach and engagement of different audiences, especially young people.

For undergraduate and graduate students and professionals in the energy 
sector, Eletrobras and Procel have invested in the formation of a network 
of laboratories and research centers to design and disseminate advanced 
educational tools in energy efficiency and to develop and monitor energy 
optimization studies.

The Brazilian Energy Efficiency Information Center (Procel Info) gathers, 
generates and disseminates relevant information, national and international, 
on the efficient use of electricity, through the Procel Info portal, developed 
by Eletrobras in 2006. In 2019, the address registered 54,772 registered 
users, of which 460 were new, representing an increase of 0.85% in relation 
to the previous year. 688 calls were made to the public and the portal 
registered 1,539,614 accesses, an average of 128,301 accesses/month.

Thus, in order to continue to provide relevant and accurate information, 
between July 2018 and April 2019, the Possession and Habits of Using 
Electric Equipment in the Residential Class Survey was carried out, for which 
166 municipalities were selected and visited in order to collect various data 
such as average light bulbs per household; if they have air conditioners, 
of what type and with what thermal capacity; if they have TVs and with 
what type of screen; if they have a cell phone and how long the device 
stays plugged in to charge the battery etc. The research is an important 
management tool, as its results contribute to guide, plan and direct, in a 
coherent way, the electric sector and public policies for building efficiency, 
promoting a reduction in consumption and sustainability for the national 
electric system. 

Complete information about the search results 
can be accessed on the website. 

113

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Procel Seal

Informs the consumer about the energy consumption profile of equipment and appliances, promotes 
the development and technological improvement of manufacturers and supports the training of 
laboratories and research centers. Manufacturers are encouraged to adapt their products to electricity 
consumption rates, according to the Energy Efficiency Law 10.295/2001, and receive subsidies for the 
preparation of technical standards for energy efficiency. Cepel has an important role in this project, 
which it has supported since the beginning, in 1993, through its researchers and laboratories.

Procel Reluz

The National Program for Efficient Public Lighting (Procel Reluz) promotes actions and projects in the 
public segment and was instituted in 2000 by Eletrobras, with the support of the Ministry of Mines 
and Energy. Until 2012, the Program was implemented by electric energy concessionaires with the 
participation of city halls and state governments. 

As of 2016, within the scope of Law 13.280/2016, a new phase of Procel Reluz begins, with the main 
changes being the selection of projects, which began to occur through Public Calls for Projects, 
exclusively in those 100% with LED technology; and the exchange of responsibility for implementation, 
which became the responsibility of the municipal public administration.

In 2019, Procel promoted partnerships with municipal administrations from all regions of the country, 
which resulted in a set of modernization and efficiency actions for public lighting systems in these cities. 
Over 14 thousand public lighting points were made efficient and, in the process, thousands of lighting 
fixtures with traditional technology were replaced by lighting fixtures with LED technology. At the end 
of the interventions, approximately 7.4 million kWh/year were saved and the demand for installed load 
was reduced by 54%.  

Still in 2019, a new public call for projects was made to start another wave of efficiency, which twice 
exceeds the previous efficiency. The forecast is to make efficient with LED technology about 30 
thousand public lighting points in municipalities in all regions of the country. The works are expected to 
start in the first half of 2020.

Over 14 thousand public lighting 
points were made efficient and, in 
the process, thousands of lighting 
fixtures with traditional technology 
were replaced by lighting fixtures 
with LED technology.

114

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Programa Luz Para Todos (LPT)

It aims to provide free access to electricity to the portion of the rural population that still does not have 
access to this public service through extensions of electricity distribution networks, the implementation 
of generation systems with renewable energy sources in remote areas and making free calls and 
installation in homes with up to three light points, one per room, two plugs, conductors, lamps and 
other necessary materials.

The LPT, which was postponed until December 2022, is a vector for social and economic development 
in low-income communities, contributing to the reduction of poverty and the increase in family 
income, in addition to facilitating integration into health, education, water supply and sanitation 
services, as well as social programs of the federal government. 

The financial resources applied come from the government itself, as a subsidy, through the Energy 
Development Account (CDE) and, as a financing, through the Global Reversion Reserve (RGR) or Caixa 
Econômica Federal, in addition to resources of the state governments involved and the executing agents 
themselves.

Floating solar panels in the Sobradinho reservoir (BA). Chesf Collection.

Eletrobras manages contracts with federal 
resources and monitors the execution of the  
set of rural electrification works associated  
with them.

Incentive Program for Alternative Sources 
of Electric Energy  (PROINFA)

Created in 2002 with the objective of increasing 
the share of alternative renewable sources in 
the Brazilian energy matrix, adding to the SIN 
projects based on wind, small hydroelectric 
plants (PCHs) and biomass. The Ministry of Mines 
and Energy defined the total installed capacity to 
be contracted and assessed the impact of costs 
on final consumers. Eletrobras contracted and 
selected the projects for the purchase and sale  
of energy. The transaction ended on December 
31, 2011.

The program, in addition to contributing to 
the diversification of the country’s energy 
matrix, generated about 150 thousand direct 
and indirect jobs throughout Brazil, providing 
industrial advancement and internalization 
of cutting-edge technology, and reduction of 
greenhouse gas emissions, and exposure to risks 
related to energy generation activities, such as 
hydrological risk.

115

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

INTELLECTUAL CAPITAL

P&D e Innovation
GRI 103-1, 103-2, 103-3, EU8 | SDG 7, SDG 9, SDG 17

The Electric Energy Research Center (Cepel), 
of which Eletrobras is the main sponsor, is the 
largest technological research and development 
center in the Latin American electric sector. 
Through Cepel, we invest in the development of 
new technology projects and act in accordance 
with the Research & Development and 
Innovation Policy of Eletrobras Companies to:

    create favorable conditions for the 

optimization of investments, minimizing 
redundancies and waste, disseminating and 
sharing results and maximizing performance; 

    systematize planning, execution, 

accountability and internalize the results of 
P&D+I projects, seeking to reach the final 
stages of the innovation process; and

    maximize the performance of Cepel in the 

activities of Technology and P&D+I and in the 
dissemination of results. 

The P&D+I strategy is always in line with the 
Strategic Plan of the Eletrobras Companies. We 

must foster mechanisms for recognizing and 
valuing employees who contribute to the results 
of the projects.

Action planning meets the guidelines established 
by the majority shareholder through policies 
and plans, the specific legislation in force in 
the sector and the P&D+I needs of Eletrobras 
companies, ensuring that efforts are kept in 
line with the objectives and interests of those 
involved. In 2019, we restructured the Rules of 
Procedure of the Technology Policy Commission 
(CPT), creating the P&D+I Management Group, 
a forum with representatives of all Eletrobras 
companies that has, among others, the function 
of internally identifying problems and propose 
actions and activities to mitigate or solve them. 

Linked to the CPT are the Technical Groups (GTs), 
responsible for raising our investment needs in 
P&D+I. These GTs are divided into Generation 
and Commercialization, Transmission, Energy 
Efficiency, Laboratory and Innovation and have 
representatives from all Eletrobras companies, 
which allows for the sharing of information, 

the formation of partnerships and synergy in 
the proposition and development of projects. 
In September of that year, Eletrobras created 
the Technological Development and Innovation 
Advisory, linked to the Transmission Directorate, 
to support and put the CPT into full operation.

Law No. 9.991, of July 24, 2000, obliges the 
concessionaires of generation and public energy 
transmission services to annually apply 1% of 
the Net Operating Revenue in research. This 
amount is a minimum investment target for 
Eletrobras. Due to the accumulation of resources 
earmarked for P&D+I in previous years, some 
of our companies have an accumulated liability 
balance, which generated a commitment to 
carry out actions to reduce this amount until its 
complete extinction.

For 2020, we are preparing a procedure for 
the operation of the CPT and subsequent 
monitoring of its execution, which will give rise 
to relevant management and technical reports 
and mechanisms to assess the effectiveness of 
P&D+I management.

116

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Total investment in R&D + I by category 

(R$ million)

Total investment in R&D + I 

(R$ million)

2019

2018

2017

319.4

337.0

307.6

194.60

182.5

233.9

Renewable energy

33.47

41.3

59.3

Distributed energy

1.09
1.8
3.6

Innovation for 
sustainability

9.3

25.8

50.59

17.58
19.3

18.3

Energy efficiency

Generation and 
transmission 
technologies

Distribution 
technologies

22.09

36.1

13.4

2019

2018

2017

117

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

2019 Highlights

International study tender completed

Acre Energy Excellence Center (CEEAC)

Center in the final phase of construction next to the Campus of the Federal 
University of Acre (UFAC), with partial opening scheduled for mid 2020. It 
focuses on research and services through the formation of networks of 
associated researchers nationally and internationally. It has a structure of 
laboratories in the coworking/service incubator format and will also work 
on innovation and entrepreneurship. The basic infrastructure has a state-
of-the-art communication system, accommodation, seminar rooms, among 
other facilities.   

The research axes will be distributed generation and micro-networks, 
sustainable development, and energy efficiency by generation through 
biomass and solar energy. 

The date of March 15, 2019 highlighted the construction of our 
intellectual capital, as Eletrobras, the National Electricity Company 
of Bolivia (Ende) and the Inter-American Development Bank (IDB) 
concluded an international bid coordinated by the IDB to contract 
the Study of Electric Interconnection between Bolivia and Brazil. On 
that date, the presidents of Ende, Joaquín Rodríguez Gutiérrez, and 
Eletrobras, Wilson Ferreira Junior, met at our facilities in São Paulo, when 
they concluded the signing of the contract with the winning consortium 
and the IDB.

The winner was the consortium formed by the companies Sigla 
Consultora en Energía da Argentina, Comillas Universidad Pontificia 
de Madrid and MRC Consultants and Transaction Advisers. It will 
conduct a planning study and basic technical studies of the electrical 
interconnection alternatives between Bolivia and Brazil, based on the 
quantification of global and individual economic benefits.

The electrical integration between Brazil and Bolivia brings important 
economic, social and environmental benefits, such as the reduction  
of generation costs due to the complementarity that exists in each 
country, contributing to the diversification of energy matrices, greater 
security of supply, the reduction of hydrological risks and greater 
environmental sustainability.

118

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Energy transition
GRI 103-1, 103-2, 103-3 | SDG 1, SDG 2, SDG 3, SDG 7, SDG 11, SDG 12, SDG 13, SDG 14, SDG 15

Motivated mainly by curbing global warming, the 
energy transition consists in the decarbonization 
of the energy matrix through the substitution of 
sources from fossil fuels for clean energy. The 
national matrix has a relevant share of renewable 
sources, however, there are opportunities for 
transition, especially in relation to the energy 
consumed by transport, since the main Brazilian 
mode is still the road.

In terms of the electric matrix, formed by the set 
of sources available only for the generation of 
electric energy, the Brazilian one is even more 
renewable than the energy source, with an 82%12  
share of sources of this type. The portion of the 
electrical matrix to be decarbonized, therefore, is 
not so relevant today. 

However, it is worth mentioning that the 
Decennial Energy Plan 2029 (PDE), issued by the 
Energy Research Company (EPE), linked to the 
Ministry of Mines and Energy (MME), provides 
that from 2020 the Brazilian electricity matrix 
will increase the carbon participation through 
the entry into operation of thermoelectric 
plants based on natural gas by encouraging 
public policies formulated by the MME, such 
as, for example, the New Gas Market Program, 

launched in July 2019, and the modernization of 
existing plants for extended life. There will also 
be a reduction in the entry into operation of 
new hydroelectric plants, which will be replaced 
to meet the growing demand for energy by 
thermoelectric plants, mainly natural gas, mainly 
due to the operational flexibility and modulation 
of this type of plant. 

Wind and photovoltaic sources are increasing 
their participation in the electrical matrix, 
but they depend on climatological and 
meteorological phenomena and have less 
predictability compared to hydraulics and 
thermoelectric sources. According to PDE 2029, 
wind, photovoltaic and biomass plants and small 
hydroelectric plants will represent 33% of the 
generation capacity in a ten-year horizon, while 
the representation of hydro will drop to 49%. 
In this context, EPE signals that there will be no 
energy transition to cleaner sources in the next 
ten years.  

Eletrobras has a methodology for prospecting 
and studies of the various sources of generation 
available, aiming to diversify its operation. 
We prioritize the development of renewable 
sources, but we also consider opportunities for 

gas thermal generation.  We use a selection and 
prioritization tool that helps in choosing projects 
from different sources, in line with strategic 
orientation and business opportunities. For 
projects based on carbon emitting sources, we 
seek to optimize existing ones and accompany 
the development and improvement of methods 
for monitoring and reduction, which allows us to 
choose projects that are more energy efficient 
and with the lowest possible emission.

We developed projects with unconventional 
and innovative sources, such as the floating 
photovoltaic plant in the lake of the Sobradinho 
Hydroelectric Plant (BA) and the hydrogen project 
in Itaipu, in addition to investments in Cepel 
in research applied to the topic. In 2019, the 
creation of the Eletrobras Generation Expansion 
Planning Committee (Copeg) was formalized, for 
coordinated action with companies on generation 
issues, and a working group on unconventional 
sources was established. More information on 
the topic and its developments at Eletrobras can 
be obtained in the P&D+I and Manufactured 
Capital sections of this report  (pages 116 and 
103 respectively) and in the reports of the 
companies in our system.

12.Source Energy Research Company (EPE)

119

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

SOCIAL AND RELATIONSHIP CAPITAL

Customer satisfaction

Satisfaction survey
GRI 102-43

Since 2014, we have conducted a unified biennial 
survey on the level of customer satisfaction, 
with a commercial focus on generation and 
transmission. We use the Customer Window 
methodology, that allows us to measure 
the degree of customer satisfaction with 
the commercialization of the generation, 
transmission and research, development and 
innovation businesses, based on perceptions 
about the value attributes and the degree of 
importance given by the customer.

The last edition was held in 2018, with the 
participation of the Eletrobras CGTEE, Chesf, 
Eletronorte, Eletronuclear, Eletrosul, Furnas, 
Amazonas GT and Cepel companies - the latter 
two novelties of the edition.

Check the results on page 142 of the  
2018 Annual Report

Employee communication and engagement
GRI 102-43

In 2019, our internal communication prioritized strategic themes. 34 campaigns were developed, 
much of it integrated with the other Eletrobras companies, under the coordination of the holding 
company. There was an increase in the production of special newsletters to address topics of interest to 
employees, which reached a total of 105.

The campaign to publicize the two editions of the Consensual Dismissal Plan (PDC) provided a specific 
section on the subject on the intranet with detailed content, updated periodically. A new series of 
videos was produced, called “Tira-Dúvidas” (Clear Doubts), responsible for the largest audience of the 
year among all the videos produced, with 2,622 hits.

The Zero-Base Budget (OBZ) project was disseminated, implementing this organizational budget 
methodology, simultaneously at the holding company and Eletrobras companies, through banners and 
specific content, in addition to videos for corporate TV, marketing emails and  internal reports.

There were two campaigns related to operational activities: the one on Dam Safety and the one on 
reaching the 50,000 MW mark in our generation park, with banners for intranets and websites, content 
for internal reports and posts on social networks.

120

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

The actions of the Integrity (Compliance) Program were disclosed, among other formats, in two videos: 
one from the “Minute of Leadership” series, with the Eletrobras Compliance director, on the Week  
of Integrity and Ethical Culture, and another on the activities carried out in that period. Posts  
were also published on the companies’ social networks about the event and the International Day  
to Combat Corruption.

The Communication teams of the Eletrobras companies participated in meetings in September 
and December to exchange experiences and knowledge, to discuss the strategic pillars of the 
Communication and Engagement Policy of the Eletrobras Companies, in addition to planning actions 
for 2020.

A new internal communication vehicle was also launched: Connection, monthly electronic report to 
leaderships of the holding. The delivery of the newsletter was extended to the Board of Directors at the 
request of this body.

The Executive Board met in person with leaders and employees in two presentations of results for 
managers, with live transmission to all employees, on August 14 and November 13. In addition, the 
Eletrobras 2019 Annual Meeting was held on December 18, for employees based in Rio de Janeiro. 
214 people were present, who attended the presentation by the lecturer and professor of creativity 
Murilo Gun, with the theme “Innovation and Imagination in Problem Solving.” In the opinion of 68% of 
respondents to the post-event satisfaction survey, the initiative was considered “good” and, for 49%, it 
contributed to personal or professional development.

Leaders of the holding in a meeting on building a high performance culture. 
Eletrobras holding collection / Cláudio Ribeiro. 

121

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Press
GRI 102-43, 102-44

Shareholders and investors
GRI 102-21, 102-33, 102-43

In 2019, 254 press requests were received - 69% 
of them were answered. The most requested 
topics (29%) were related to the presidency/
institutional, with emphasis on the privatization 
of Eletrobras. Then came the demands on energy 
generation (19%, with emphasis on the Itaipu 
agreement) and financial issues (18%).

From May to December 2019, there were 
approximately 6 thousand insertions in 
 the press, an average of 763 per month, 
considering articles published on or with quotes 
to the company.

24 press releases were sent, including 18 releases 
and 6 agenda notices, the latter ones calls for 
the three press conferences granted by President 
Wilson Ferreira Junior throughout the year, to 
comment on the financial results of the quarters.

Eletrobras’ president, Wilson Ferreira Junior, 
carried out, in 2019, engagement actions with 
investors, shareholders and capital market 
analysts. According to the calendar released 
on March 20, we provide information on our 
main results on the Road Show in several North 
American cities, between April 15 and 19. The 
executive also participated in conference calls 
and meetings at the Association of Capital 
Market Investment Analysts and Professionals 
(Apimec) in São Paulo and Rio de Janeiro. In late 
August, the president received market analysts 
at the company’s head office in Rio de Janeiro for 
breakfast, when the company’s capitalization 
process, compulsory loans and the resumption of 
construction of Angra 3 were discussed.

Every six months, we present the company’s 
results to our shareholders at meetings held at the 
headquarters of the Association of Capital Market 
Investment Analysts and Professionals (Apimec) 
in São Paulo, Rio de Janeiro, Brasília and Belo 
Horizonte. We also produce communications to 
the market, as required, and quarterly conference 
calls with their agents.

The Eletrobras website has the “Fale com o RI” 
(Talk to IR), a channel through which shareholders 
can express doubts, recommendations or other 
requests relevant to the Investor Relations area. 
This contact can also be made by email or phone.

Our website also includes the Manual for 
Participation in Eletrobras Shareholders’ 
Meetings, in which we present information for the 
understanding of the proposed matters, in order 
to encourage participation in these events.

In 2017, we created the Ombudsman System 
for the Securities Market - IR Ombudsman. In 
compliance with Instruction No. 529/2012 of the 
Brazilian Securities and Exchange Commission 
(CVM), through the system we receive, register, 
analyze, instruct and respond to queries, 
suggestions, complaints, criticisms, compliments 
and complaints about activities related to the 
stock market.

122

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Most of the company’s profiles 
(Instagram, Twitter, LinkedIn and 
YouTube) had an increase in the number 
of publications and followers/views 
compared to 2018. In January 2020, 
Eletrobras debuted its podcast schedule.

Sponsorships
GRI 102-43

Society
GRI 102-43

Since 2018, we have been strategically 
repositioning ourselves on social media to 
increase our visibility and interactivity with 
society. Most of the company’s profiles 
(Instagram, Twitter, LinkedIn and YouTube) had 
an increase in the number of publications and 
followers/views compared to 2018. In January 
2020, Eletrobras debuted its podcast schedule. 
The first season, “Eletrobras 2030,” addresses 
topics related to sustainability.

In 2019, we held the eighth edition of the 
Eletrobras Companies Sponsorship  
Program for Electric Sector Events, launched 
in April 2019, with results released at the end 
of June. We selected 24 titular projects and 9 
alternate projects. 

In the same year, Eletrobras holding, Furnas and 
Eletronorte launched, in August, the seventh 
edition of the Eletrobras Companies Cultural 
Program, which included performing arts and 
intangible cultural heritage. We selected 22  
titular projects and 8 alternates. 

In October, we launched the first edition of 
the Eletrobras Companies’ Sports Sponsorship 
Program, inspired by the renewable energy 
of waters, the main input of the company’s 
business. Eight titular projects and three 
alternates were selected.

123

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Community engagement
GRI 102-21, 102-43, 413-1, 413-2 | SDG 1, SDG 2, SDG 11, SDG 16

Our operations can have a greater or lesser impact depending on the 
size and the region where they will be installed, which is why community 
engagement is essential from the stage of studies for a new venture, to the 
operation itself, in order to propose actions that minimize or offset impacts 
on affected communities. 

In addition, we operate in line with the Global Compact, to which  
we are signatory, and guided by our Sustainability, Environmental,  
Social Responsibility and Communication and Engagement with 
Stakeholders policies. 

Local communities can be impacted mainly by the need to move, by 
changes in the environment surrounding the operations and by interference 
in the dynamics of traditional and indigenous peoples. We also seek to build 
and operate our projects in order to make them a vector of economic and 
social development in the regions where they are installed.

We continually renew our commitments expressed in the Environmental 
Master Plan and in the Interaction Processes document between the 
Brazilian Electric Sector and Society, launched in the early 1990s. 
Our Environmental Policy has specific guidelines for dealing with the 
relocation of affected populations and host communities, education and 
environmental communication. 

Our guideline is to promote ethical and transparent dialogue that supports 
a qualified engagement and relationship with the communities, recognizing 
their culture, forms of social organization and the representatives indicated 
by them. 

We work through the elaboration of participative socio-economic 
diagnoses, the implementation of communication and social interaction 
and environmental education programs, promoting the construction and 
strengthening of community forums and articulations with public and 
private agents. The results of the programs developed within the scope of 
environmental licensing are presented to the population.

The Eletrobras Companies’ Social Responsibility Policy was recently updated 
in 2018. This document is based on the Sustainable Development Goals 
(SDGs), which also guide the prioritization of projects to be supported by the 
company, always with a view to overcoming inequalities and the sustainable 
development of the communities with which Eletrobras relates.

Commitments in the relationship with the community

Open and permanent dialogue

Promotion of improved quality of life

Respect for the values and 
interests of each community

Safety and protection of populations in 
emergencies

Awareness about the safe, efficient 
and responsible use of energy

Recognition and respect for the culture 
and form of social organization of 
all impacted communities, including 
traditional indigenous communities

124

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

International engagement
GRI 102-43, 413-1

In 2018, Eletrobras, the Bolivian state-
owned Empresa Nacional de Electricidad 
(Ende) and Corporación Andina de 
Fomento (CAF) began studies on 
the hydroelectric inventory in the 
binational stretch of the Madeira 
River and its main tributaries, located 
in Bolivian and Brazilian territories. 
A base office was installed in the 
city of Guajará-Mirim (Rondônia) 
for the implementation of the Social 
Communication Plan (PCS) - the first 
carried out at this stage of the studies 
- and as support to carry out technical 
studies in the field.

By 2019, computing the 
communication and social interaction 
actions in Brazil and Bolivia, where 
inventory studies are carried out, 
830 folders were distributed, and 65 
urns were installed in various cities to 
receive manifestations from the local 
population. From the beginning of 
the communication actions until the 
end of 2019, 600 manifestations were 
registered via telephone, WhatsApp, 
e-mail, website and ballot boxes, 
covering both territories.

Management of impacts on communities

Indigenous communities and traditional peoples
GRI 102-43, 103-1, 103-2, 103-3, 413-1

We seek to avoid direct impacts on indigenous communities and traditional peoples, corroborating 
the changes brought about by the 1988 Constitution. If there is any interference, we apply good 
relationship practices, seeking to promote respectful coexistence, recognizing traditions, culture  
and customs. 

The presence of traditional populations in the areas of installation of enterprises is verified since the 
studies of hydroelectric inventory of hydrographic basins. It is during the conduct of environmental 
impact studies, part of the environmental licensing process, however, that such surveys are 
deepened. Based on the identification and assessment of impacts, actions are defined and detailed, 
organized in programs, to mitigate and compensate for the negative impacts and optimize the 
positive impacts of the implementation of a given enterprise, which, in the case of indigenous 
peoples, must consider the recommendations of Funai in the preparation of the Studies on the 
Indigenous Component and the Basic Environmental Project for the Indigenous Component - PBA - 
CI. Communication and social interaction actions use accessible language and are usually  
carried out in the form of participatory workshops and are monitored by the National Indigenous 
Foundation (Funai).

The enterprises that have been in operation since before the 1988 Constitution, in turn, are obliged, 
in the renewal of their operating licenses, to carry out Studies on the Indigenous Component (ECI), 
under the coordination of Funai, and to adopt measures related to possible impacts. 

The indigenous issue is monitored by the Eletrobras Companies Environment Committee, through a 
permanent working group created in 2019, based on the Commission that has existed since 2012. The 
Commission prepared the guidelines for relations with these peoples, approved by the Environment 
Committee in 2018 and by the Board of Directors in 2019, and included in version 4.0 of the 
Environmental Policy.

125

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

For formal handling of complaints, we have 
the Contact Us Environment and, in the case 
of relationships with indigenous communities, 
there is necessarily a formal and direct 
communication channel linked to the projects. 

In 2019, Eletrobras Eletronorte performed 
the Simplified Environmental Study of the 
Indigenous Component (EAS-CI) of the 500 
kV Tucuruí-Marabá-Imperatriz-Presidente 
Dutra Transmission Lines (C1 and C2), which 
intercept the Krikati Indigenous lands (Krikati 
ethnic group), Cana Brava (Guajajara ethnic 
group) and Mãe Maria (Gavião Parkatêgê 
ethnic group). The project was requested 
by Funai and recommended by Ibama as 
one of the conditions for the renewal of the 
Transmission Lines Operation License. The 
preparation of the Basic Environmental Project 
for the Indigenous Component (PBA - CI) was 
initiated, which detailed the initiatives to be 
implemented. Actions and communication and 
social interaction are carried out in the form of 
participatory workshops, covering one or more 
villages. The workshops are conducted by the 
Funai representative. Actions were taken to 
present the work proposal and to assess the 
results of the studies.

In 2019, the holding company continued its 
participation in projects with Kayapó indigenous 
communities in the middle Xingu, in southern 
Pará. Composed of 4,500 indigenous people 
and 40 villages, the group is indirectly impacted 
by the Belo Monte hydroelectric plant. The 
projects were developed in partnership with the 
National Indigenous Foundation (Funai), Norte 
Energia - which provides financial resources 
- and the Kayapó representative institutions 
(Kabu Institute, for the Western Kayapó, and 
the Protected Forest Association - AFP, for the 
Eastern Kayapó) to better meet the demands of 
indigenous communities.

The Kayapó Mekrãgnoti Program - started in 
April 2019 - will receive total investments of 
R$ 11.3 million by 2023. We are responsible 
for monitoring, supervising and managing 
the relationship with the communities. With 
the program, Kayapó indigenous people and 
the Kabu Institute carried out, among other 
activities, 34 expeditions of inspection and 
surveillance of indigenous lands - Indigenous 
Lands (TIs) Baú and Mekrãgnoti, by boat, land 
and air. The main objective is to identify and 
combat mining outbreaks, overfishing and all 
types of illegal intrusion. The findings were 

Chief Kaiapó. Eletrobras holding / Jorge Coelho collection.

126

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

recorded in six monitoring reports, shared with Eletrobras and government agencies, including Funai. 
In the past, reports like these have subsidized operations of the National Force and Ibama, which 
apprehended intruders at the head of illegal IT activities.

The Eastern Kayapó Autonomy Support Plan ended in April 2019. The rest of the year was dedicated 
to the analysis of accountability. The indigenous people are calling for the celebration of a new 
project, which, like the Western Kayapó/Kabu Institute, would be the third to be carried out with their 
communities. The issue is being addressed between Eletrobras’ senior management and  
Norte Energia’s.

The main results of these experiences are the institutional strengthening of the entities that represent 
the Kayapó and execute the projects; inspection and protection of indigenous lands; fostering 
sustainable economic activities; and the cultural appreciation of ethnicity. In addition, in the middle 
of the “Arco do Desmatamento” (Deforestation Arc), in the south of Pará, these communities have 
preserved the natural resources of the Xingu River basin, of strategic interest to Eletrobras, as it is the 
river that feeds the Belo Monte HPP.

Eletrobras companies did not register any cases of violations to the rights of indigenous peoples in 
2019. GRI 411-1

Belo Monte HPP receives socio-
environmental monitoring mission

Between May 18 and 22, 2020, the Belo 
Monte HPP was inspected by the 29th 
Independent Socio-Environmental 
Monitoring mission, under the Equator 
Principles, conducted by independent 
consultants on demand from the financial 
agents Caixa Econômica Federal and BTG 
Pactual, signatories of these principles.

Due to the pandemic of the new 
coronavirus, all meetings with the 
auditors were held, in an unprecedented 
way, by videoconferences. In all, there 
were 32 meetings, with 108 participants.

127

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Global fund portfolio exit

On May 16, 2020, Eletrobras received news of 
the company’s exclusion from the list of the 
Norwegian Government Pension Fund Global 
portfolio. The main justification was an alleged 
violation of human rights by the Belo Monte 
hydroelectric plant project, which Norte Energia 
S.A (SPE Belo Monte) is responsible for, in which 
we participate with 49.98%, in partnership with 
other state and private companies. 

The company clarifies that, on the occasion of 
the installation and start-up of the Belo Monte 
HPP, socio-environmental actions were taken by 
Norte Energia S.A. in order to mitigate and offset 
the potential negative impacts in the region 
of the enterprise, following the environmental 
licensing process. 

In this sense, we understand that the conclusions 
presented in the Norwegian Government Pension 
Fund Global document reflect partial positions 
of stakeholders involved in the process; does not 
analyze the reality existing in the region before the 
implementation of the project; as well as it does 
not expose the measures effectively adopted by 
the entrepreneur in the outline of the complexities 
involved with the different audiences. 

Thus, Eletrobras and Norte Energia refute the 
idea that the enterprise contributed or was 
responsible for human rights violations. We 
believe that the investments in the region were 
planned to repair or minimize the impacts caused, 
aiming at the same or better conditions than 
they had before the installation of the project. 
One of the indicators on such investment is that, 
between the years 2010 and 2015, according to 
the Socioeconomic Monitoring Program carried 
out by Norte Energia since the beginning of the 
implementation of the Belo Monte HPP, there was 
a reduction from 25% to 5% in the percentage of 
residents living below the poverty line in Altamira. 

Another point to be considered is the complexity 
of the Brazilian environmental licensing process 
and the level of requirements applied to HPP 
Belo Monte, which reflected in a milestone 
for the environmental licensing process in the 
country, considering the size of the requirements 
presented according to the region’s reality and 
the technical and financial efforts undertaken. 
This configuration resulted in the granting of 
Environmental Licenses to the enterprise, even 
though these have implied specific conditions.

Eletrobras and Norte Energia understand that 
understanding this context sheds light on 
the complexity of the interactions that were 
developed during the construction of the project 
and the challenges overcome in the execution 
of the projects. That said, they consider that 
it cannot be argued that there was a lack of 
implementation of compensation and mitigation 
measures to reduce the risk of the enterprise. 
It is also important to emphasize that, in line 
with the issues considered by the Ethics Council, 
Norte Energia has guided its actions observing 
the guiding principles for human rights in 
its different approaches, with interactions, 
responses and actions in view of the different 
recommendations received throughout the 
implementation and operation of the Belo  
Monte HPP. 

It is also important to note that the 
implementation of the Belo Monte HPP has 
resulted in significant efforts to establish 
dialogue with communities – non-indigenous and 
indigenous - in the area affected by the project, 
as well as with other stakeholders. This process 
started in the Environmental Studies phase, 

128

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

The implementation of the Belo Monte 
HPP has resulted in significant efforts to 
establish dialogue with communities – 
non-indigenous and indigenous - in the 
area affected by the project, as well as 
with other stakeholders. 

culminating, on the occasion of the prior environmental licensing of the enterprise, with the holding of 
Public Hearings (APs), resulting subsequently in the issuance of the Prior License by the Brazilian Institute 
of the Environment and Renewable Natural Resources (Ibama) on February 1, 2010*. 

Subsequently, the continuity of the dialogue process was one of the factors that also guaranteed Belo 
Monte HPPwith  its Installation License, granted to Norte Energia by Ibama in 2011, thus enabling 
the construction of the plant to begin; and, in the same way, the conquest, in November 2015, of the 
Operation License for the enterprise, which enabled the beginning of commercial energy generation. 
It is also pointed out that, taken as a whole, the socio-environmental commitments entered into by 
the entrepreneur in the Middle Xingu region meet various measures for the prevention, mitigation and 
compensation of socio-environmental impacts of a negative nature, as well as leveraging other impacts of 
a positive nature. 

Thus, the general context of the enterprise, briefly exposed here, demonstrates Norte Energia’s effort for 
development and transparency in the socio-environmental actions carried out, which are monitored by 
the intervening government agencies, as well as the concern in meeting the national and international 
guidelines and recommendations throughout the complex process that involves the implementation of 
the Belo Monte HPP.

Finally, we emphasize that Norte Energia sought to take steps to resolve the requests and requirements 
pointed out by the National Indigenous Foundation (Funai). 

More information can be obtained in the 
Eletrobras 2018 Annual Report (page 158) 

*  The date “2020” was used in the Portuguese version of this report, and it was changed to “2010” in the English version.

129

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Displacement of populations and changes in social dynamics
GRI EU20, EU22

Guidelines for the relocation of populations affected by our projects 
have been part of our Environmental Policy since 2016. They establish, 
for example, that Eletrobras companies must monitor the evolution 
of the socioeconomic conditions of the relocated population and host 
communities, with quantitative and qualitative assessments, at least, for the 
period established by the environmental licenses.

We also fulfill legal commitments and obligations during the environmental 
licensing process, such as Federal Decree 7.342/10 and Interministerial 
Ordinance 340/12, which deal with the socioeconomic registration 
of the population affected by dams. In order to understand our socio-
environmental impacts, we carried out studies and Socioeconomic registration.

Based on the understanding of our impacts, we created the Basic 
Environmental Plan, specific to each project and approved by the 
environmental agency. During its execution, relationship channels are 
structured, including permanent forums for interaction with the affected 
communities. We install toll-free services (0800) and maintain fixed and 
mobile offices to serve the population. As a rule, there are “complaints 
books” with procedures for responding. Eletrobras companies also have 
channels such as the Ombudsman and Contact Us, which are presented to 
the population.

The Environmental Policy guidelines direct that the socio-cultural and family 
ties of the affected populations be considered when proposing alternatives 
for relocation and that Eletrobras companies provide social assistance 
to vulnerable people, especially the elderly and those with special needs 
that are directly affected by the enterprise. The teams usually have social 
workers, professionals trained to observe, highlight and forward solutions 
to cases involving especially psychological impacts on the most vulnerable 
people and social groups. Sociologists and anthropologists, based on 
participatory diagnoses, identify impacts classified as intangible and seek 
to propose collective redress actions. In 2019, Eletrobras did not move or 
relocate people.

Community safety
GRI EU21

Our Emergency Assistance Plans establish responsibilities, measures and 
effective actions to be taken during contingency situations. Each project 
has a specific plan, constantly updated, covering social and environmental 
aspects for cases of natural disasters, spills, fires, problems with information 
technology, strikes, image crisis, among others.

Emergency brigades and employees working in areas considered at risk are 
trained to know how to act, if necessary. As an example, we can mention 
the case of Eletrobras Eletronuclear, where the simulations are carried out 
periodically (annual simulations) and certified by competent bodies. 

130

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Investments in communities 
SDG 8

Volunteer Program
GRI 413-1

In 2019, Eletrobras companies allocated R$ 
423.2 million to voluntary initiatives on behalf 
of the communities with which they relate, 
supporting actions, donations and projects of a 
social character, infrastructure, cultural, sports, 
environment, territorial development, promotion 
of citizenship, education, rights of children and 
adolescents, generation of work and income, 
health and food security and volunteering.

Linked to the Eletrobras Companies Integrated 
Communication Committee, the Eletrobras 
Companies Volunteer Subcommittee was created 
in 2018, aiming at the alignment and structuring of 
corporate volunteering programs, for an efficient 
and shared management.

The Eletrobras Volunteer Program allows 
employees and their families to participate in 
inclusive and collaborative social actions with 
vulnerable audiences, in partnership with social 
assistance institutions. Our volunteers dedicated 
598 hours to 59 actions and 6 campaigns, 

benefiting 3,597 people. In addition to the hours 
used to carry out the actions effectively, 80 hours 
were spent in planning and alignment meetings 
with the benefited institutions. The company 
invested R$ 51.6 thousand to support the activities.

Discover the volunteer programs of Eletrobras 
companies on their portals:

    Furnas
    Itaipu
    Eletrobras Chesf

Fish farming station. Eletrobras Chesf.

131

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Social initiatives
GRI 413-1

Social Projects

In 2019, the Public Notice for Social Projects of Eletrobras Companies was opened in order to generate 
value for social and relationship capital, allowing for broad national participation. The announcement 
was in line with the Sustainable Development Goals (SDGs) of the 2030 Agenda of the United Nations 
(UN), in particular SDG 8 - Decent Work and Economic Growth and its respective goals. Its structuring 
axis was complementary education - qualification for professional training -, with the aim of improving 
and developing skills for insertion and meeting the demands of the labor market, thus seeking to 
contribute to the reduction of social inequalities and improve the quality of life of vulnerable groups.

146 projects were received, which were evaluated according to the criteria of relevance, feasibility, 
sustainability, qualification of the entity, cost per beneficiary, location in the coexistence area of 
companies and Human Development Index (HDI) and classified after delivery of all required documents 
in the notice. Of these, Eletrobras companies selected 17 projects, of which 12 are titular and five 
alternates. The announcement was launched for the allocation of up to R$ 1.52 million and shares were 
selected in the total amount of R$ 1.2 million, to be supported by the holding company and Eletrobras 
Amazonas GT, Eletronorte, Eletrosul and Furnas.

Sports and cultural projects

Also in 2019, in parallel to the Social Projects 
Notice, the Sports Sponsorship Program was 
initiated, which aims to encourage projects of 
a sports nature that propose the development 
of base athletes to train the future Olympic 
generation in Brazil, considering exclusively 
the Canoeing, Artistic Swimming, Swimming, 
Water Polo, Rowing, Diving, Surfing and Sailing 
segments. Of the 49 projects received, Eletrobras 
and its subsidiaries Eletrobras Furnas and 
Eletronorte selected 11, of which 8 were titular 
and 3 alternates.  The notice will invest the 
amount of R$ 1.72 million in water and nautical 
sports projects.

The Eletrobras Companies Cultural Program was 
also resumed, with the aim of promoting support 
for culture by sponsoring creative proposals, 
which encourage new perspectives on the 
various artistic areas and value cultural wealth in 
the most diverse regions of Brazil. Of the 1,762 
projects received, Eletrobras companies selected 
22, 8 of which were for adult theater production, 
4 for juvenile theater production, 4 for theater 
performances, 4 for theater festivals and 2 for 
intangible heritage, adding up to an investment 
of up to R$ 6.35 million through the holding 
company and Eletrobras Furnas and Eletronorte.

132

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

NATURAL CAPITAL

Environmental management system
GRI 413-2

Rational and responsible environmental 
management is essential to the sustainability 
of our operation and to our value generation 
model, since our businesses depend directly on 
natural resources. We have an Environmental 
Management System based on three main 
elements: the Environmental Policy of Eletrobras 
Companies, the Environment Committee 
of Eletrobras Companies and the Corporate 
Sustainability Management Indicators System 
(IGS System) - Environmental Module. A fourth 
element is being developed: the Environmental 

Licensing Monitoring System (SAL), a 
computerized tool to monitor the environmental 
licenses and conditions of the Eletrobras 
companies’ generation projects, in addition to 
the environmental infraction notices.

When planning our projects, we develop studies 
to identify and assess environmental and social 
impacts, which are submitted to environmental 
organs responsible for environmental licensing. 
These studies may point to the need for changes 
in the project in order to reduce its impacts. For 

each impact identified in the environmental 
impact studies, mitigation and compensation 
actions are proposed, which can be developed 
before, during and after the implementation of the 
projects, as indicated by the basic environmental 
plan. During project operation, monitoring can 
indicate the need for new actions and investments 
in technology and operational processes to reduce 
impacts. All actions are developed in accordance 
with current Brazilian legislation and analyzed 
and monitored by the bodies involved in the 
environmental licensing process. 

Garden at the Passo São João hydroelectric plant. Eletrobras CGT Eletrosul Collection.

133

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

THREE MAIN ELEMENTS OF THE ENVIRONMENTAL MANAGEMENT SYSTEM

ENVIRONMENTAL POLICY

ENVIRONMENT COMMITTEE

IGS SYSTEM

It guides the treatment of socio-environmental 
issues associated with our projects. The 
document is in version 4.0, approved by the 
Executive Board in March 2019. With a clearer 
and more concise wording, the new edition 
brings the theme of compliance and incorporates 
the guidelines for relations with indigenous 
peoples. The review followed Eletrobras’ new 
internal rules, ISO 14001 and the alignment with 
the precepts of the Global Compact, in order 
to encourage sustainable development and 
highlight the preventive approach.

Companies must incorporate the principles 
and guidelines of the Environmental Policy and 
apply them in the operations, development and 
offer of new services, products and projects, 
in the selection of suppliers, service providers 
and contractors, in logistics activities and 
in the management of waste, effluents and 
atmospheric emissions. The document must also 
be recognized by business partners and applied 
in due diligence, mergers and acquisitions.

Composed by the managers of the 
environmental areas of Eletrobras companies 
and, at the technical level, it has specialists 
organized in 13 thematic working groups and 1 
temporary committee to propose guidelines for 
the relationship with indigenous peoples.

Monitoring system of  232 environmental 
performance indicators and 360 VARIABLES  
with over  700 USERS, subjected to internal  
and external checks.

CERTIFICATES

In 2019, Eletrobras companies 
maintained ISO 14001 certifications 
in the following operations: Tucuruí 
Hydroelectric Plant (UHE) and Eletrobras 
Eletronorte UHE Coaracy Nunes. 
Eletrobras Chesf is ISO 14001 certified  
for Paulo Afonso’s substation 
maintenance service.

INVESTMENTS

EXTERNAL AUDITS

At Eletrobras Furnas thermoelectric 
plants, located in the State of Rio de 
Janeiro, external audits must be carried 
out to comply with State Law no. 1.898/91 
and Guideline 056 R.3. The latter regulates 
the performance of environmental audits 
and was approved by Conema Resolution 
No. 21, of May 7, 2010.

R$ 237.1 MILLION in socio-environmental 
investments in 2019.

Visit our website for 
more information

134

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Best Practices Project

Since 2011, the Best Practices Project 
brings together initiatives developed by 
Eletrobras companies that stand out in the 
treatment of socio-environmental issues 
and generate benefits for the regions 
where the projects are implemented. The 
initiatives can be aimed at mitigating and/or 
offsetting impacts, or even be voluntary, as 
long as they reflect the company’s growing 
commitment to sustainability. 

Water
GRI 103-1, 103-2, 103-3, 303-1, 303-2 | SDG 6, SDG 12, SDG 14, SDG 15

The use of water by Eletrobras companies is divided into two forms: use by power plants to generate 
energy and administrative use. The water used in the hydroelectric plants is returned to the water 
bodies with a quality similar to their collection. However, those that operate using the volume of 
the reservoir change the amount of water downstream of the dam, respecting the minimum flow 
restrictions in times of low inflows and maximum flow, carrying out flood control in order to protect 
the valley downstream from natural flooding. They can also operate in such a way as to increase the 
availability of flows in periods of natural drought. It is observed that, after some period, the balance 
of water volume that passes through the dam adjusts, with the compensation of the highest and 
lowest flows, given that the reservoir has maximum and minimum physical limits. Run-of-the-river 
hydroelectric plants, in turn, do not store water and do not change the flow produced by nature at 
any time. 

The hydroelectric plants of the Eletrobras companies are located in all Brazilian regions, with 
emphasis on the basins of the São Francisco, Tocantins, Paraná, Paraíba do Sul and Grande rivers, 
where the operations with the largest installed capacity are located. It is also worth mentioning the 
Xingu River basin, where our companies hold 49.98% of the Belo Monte HPP. Only two assets are 
located in an area of water stress incurring hydrological risks: PCH Curemas (Eletrobras Chesf) and 
the Batalha hydroelectric plant (Eletrobras Furnas), which represent less than 0.1% of Eletrobras’ 
installed potential. PHC Pedra, by Eletrobras Chesf, is also located in an area of water stress, however, 
it was not considered, according to the terms of Law 12.783/13.

In thermoelectric plants, water is captured from surface sources for cooling and steam generation 
and returned to the original water body, where the legal standards of temperature and quality must 
be observed, minimizing the impact on ecosystems and habitats. In nuclear power plants, sea water 
is used to cool the secondary system and is returned to the sea, with a small increase in temperature.

135

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

GRI 103-2, 103-3

In administrative activities, water is 
mostly supplied by the supply network. 
Water abstractions for the operations and 
administrative uses of Eletrobras companies 
requires grants, issued by the competent bodies.

The Water Resources Policy of Eletrobras 
companies establishes the basis for the 
sustainable and rational use of water in the 
company’s business, based on the provisions 
of Law 9.433/97 and the following concepts: 
water is a public domain asset, a limited natural 
resource, endowed with economic value and 
essential for the generation of electric energy in 
Eletrobras companies.

In the design phase, we elaborate projections of 
the consumptive use of water for the concession 
period (regulated in 35 years) based on the 
guidelines and scenarios of the National Water 
Resources Plan (PNRH). The result is assessed 
by the National Water Agency (ANA), which 
considers the future demand for the use of water 
in the basin to issue the grant. The data are 
considered when dimensioning the energy to be 
generated by the company. 

In parallel, we worked together with the 
National Electric System Operator (ONS) to plan 
the operation of the interconnected system, 

defining, under normal conditions, the outflow  
to be maintained in the reservoirs in each region 
of Brazil. The objective is to optimize the use of 
water for energy generation. 

In order to monitor our impacts, we maintain the 
Water Resources Working Group (GTRH-EE), with 
representatives from all Eletrobras companies, 
which meet frequently and whenever necessary, 
to monitor the topic. Eletrobras companies have 
a hydrometric network that records water levels 
upstream and downstream, and affluent flows 
to their reservoirs, among other parameters. 
Annually, the situation of the average monthly 
flows of water stress indicators, the quality 
and temperature of the water returned to 
water bodies is evaluated. To monitor water 
use, the IGS Management System (Corporate 
Sustainability Indicator System) is used, which 
consolidates data from all our units. Locally, 
our companies’ operating areas use their own 
management systems, such as Sage (Energy 
Management System) and ISDARH (Decision 
Support Instrument for Water Resources). 
Both IGS and Sage were developed by Cepel. 
ISDARH, on the other hand, was developed 
within the scope of Eletrobras Chesf. We send 
the data obtained to ANA and Ibama during the 
concession period, as a legal obligation and to 
receive feedback on our performance.

136

Tocantins River. Eletrobras Eletronorte Collection.

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

GRI 103-2, 103-3

Monitoring is in accordance with the ANA/Aneel Joint Resolution No. 03/2010. Measurements of liquid 
and solid discharges are carried out at the hydrometric stations and maintenance of these stations 
associated with our hydroelectric plants, as well as the maintenance of this equipment. A revision 
of the Quota x Area x Volume curves of the reservoirs that are part of the National Interconnected 
System (SIN) is also underway. Sections raised upstream from the reservoirs are monitored to check for 
changes in the riverbed and its useful volume by sediment transport.

Water as a resource is also the subject of Eletrobras’ Board of Directors through the Strategy, 
Governance and Sustainability Committee, which follows the indicators relevant to the 2030 Agenda 
(see pages 190 to 203). In addition, at the end of 2019 the Generation Expansion Planning Committee 
(Copeg) was established, which also included in its scope the activities of the Water Resources Policy 
of Eletrobras Companies and the Water Resources Working Group, having as one of its objectives 
the integrated management of the Eletrobras Companies’ Project Portfolio, considering any source 
of generation, including hydroelectric generation. Copeg will act in conjunction with other business 
committees on the water theme, among others.

For complaints about water management, Eletrobras offers the Environment Contact Us channel. 
In addition, during the development of new projects, Eletrobras companies establish channels with 
different audiences to clarify doubts and solve problems. 

Eletrobras has a goal of reducing administrative water consumption of 0.30% per year, accumulating a 
rate of 1.5% by 2022. Check the performance against this goal on page 190. 

Financial compensation and royalties

Eletrobras companies pay financial 
compensation and royalties (in the 
case of Itapu Binacional) for using 
water resources to generate energy 
in their plants. The National Electric 
Energy Agency (Aneel) manages the 
collection and distribution of these 
resources among the beneficiaries: 
states, municipalities and agencies 
of the Union’s direct administration. 
The values are calculated based on 
the energy generation of each year. In 
2019, Eletrobras companies paid the 
amount of R$ 423.37 million in financial 
compensation and approximately R$ 
1.2 billion in royalties (Itaipu), which 
together represent approximately 55% 
of the amount paid in Brazil.13

13. Source: Aneel (April 13, 2020).

137

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Water use by source  | GRI 303-3 
(thousands of m3)

Administrative activities

Surface

Groundwater

Rainwater

Supply network 

2017

3,835.20

3,150.00

205.80

-

479.40

2018

4,087.30

3,146.80

459.40

-

481.10

2019

3,448.26

2,809.23

219.86

0.56

418.62

Thermoelectric generation

3,384,706.90

3,301,929.80

3,798,140.35

Surface

Supply network

 Seawater

Hydroelectric generation

Surface

Total water used in 2019

8,604.80

0.10

10.620.50

0.20

14,560.21

0.14

3,376,102.00

3,291,309.10

3,783,580.00

831,648,754.08

835,450,342.69

Total water consumed in 2019  (thousands of m3) | GRI 303-5

419.18

Note:
1. Each Eletrobras company has its own methods of measuring data, which may also vary according to the plants and other facilities.  All of them observe the environmental laws and regulations when withdrawing 

and disposing of water and monitoring it.

2. The volume of water used from rainwater catchment does not cover all of the company’s operations.
3. The protocols currently in force at Eletrobras companies assume that water consumed includes the water taken from the supply network and rainwater for use in administrative activities, even though it is 

possible that part of the surface water has been consumed by the companies.

4. The water used in the Eletrobras Furnas fish breeding stations is counted as surface water, therefore it is not included in the total water consumed .

138

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Water discharge in 2019  | GRI 303-4 
(in m3)

TOTAL VOLUME DISCARDED

835,449,923.51

     TOTAL VOLUME DISCARDED BY THE 
OPERATIONS OF ELETROBRAS COMPANIES  
IN RIVERS WITH WATER STRESS11

59,559,840

Note:
1. Water stress situation (critical or very critical situation) according to the methodology  
     proposed by the National Water Agency (ANA)..

Commitments and initiatives
GRI 103-2

Considering the relevance of the resource 
for our business, we participate in several 
initiatives aimed at the development of water 
management in the National Water Resources 
Management System (Singreh), such as the 
National Water Agency (ANA), the Hydrographic 
Basin Committees (CBH), the State Water 
Resources Councils (CERH) and the National 
Water Resources Council (CNRH). In addition, we 
participate in forums, work groups and important 
events related to the topic.

Eletrobras companies also participate voluntarily 
in the Brazilian Business Commitment for Water 
Security, launched by the Brazilian Business 
Council for Sustainable Development (CEBDS) 
in 2018, during the 8th World Water Forum. 
The commitment, signed by 20 large Brazilian 
business groups, aims to develop solutions for 
better management of water resources, with 
goals to be achieved by 2025.

139

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Climate changes
GRI 103-1, 103-2, 103-3 | SDG 1, SDG 2, SDG 3, SDG 7, 

SDG 9, SDG 11, SDG 12, SDG 13, SDG 14, SDG 15 

Sustainable Development Goal 13 (Action 
Against Global Climate Change) was identified 
by Eletrobras as one of the most relevant 
for the company. Climate change interferes 
with rainfall patterns, water availability, wind 
incidence and causes an increase in extreme 
events that may impact the operations of 
Eletrobras companies. For this reason, we 
manage our greenhouse gas (GHG) emissions 
with a focus on mitigation and actively 
contribute to the transition of the Brazilian 
energy matrix to an increasingly clean and low 
carbon model. 

Our Environmental Policy has specific 
guidelines for the management of climate 
change, which were revised in 2019. In addition, 
the Declaration of Commitment on Climate 
Change, which can be accessed on the Climate 
Strategy page, reinforces our commitment to 
the topic. Our actions are also aligned with 
the international agreements to which Brazil 
is a signatory, such as the Paris Agreement 
(COP 21/ 2015). Eletrobras’ Business and 

Management Master Plan (PDNG) has targets 
for reducing greenhouse gas emission related 
to the variable remuneration of managers. 
Our companies measure emissions and 
constantly monitor their plants, observing the 
standards defined by current legislation. Our 
emissions inventory follows the methodology 
of the Intergovernmental Panel on Climate 
Change (IPCC) and the guidelines of the 
Greenhouse Gas Protocol (GHG Protocol), a 
methodology adopted worldwide for this type 
of activity. The monitoring results are analyzed 
by environmental agencies responsible for 
licensing the projects. 

The Management and Sustainability Department 
and the Environment area of the Eletrobras 
Generation Department are responsible for 
managing the theme of climate change, with the 
support of professionals from the environmental 
areas of Eletrobras companies, external 
consultants and agreements with universities 
and research centers.

Mauá thermal power plant 3. Eletrobras Amazonas GT Collection.

140

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

GRI 103-1, 103-2, 103-3

The effectiveness of our management is evaluated annually by sustainability 
indexes, as part of the Corporate Sustainability Index (ISE) portfolio and 
participant in the Dow Jones Sustainability Index (DJSI) and for our reporting 
in the Carbon Disclosure Project (CDP). In 2019, we identified the need 
to expand the number of categories measured in scope 3, which is being 
discussed in the Environment Committee’s Climate Strategy Working Group. 
Questions and clarifications are directed to our Contact Us Environment.

    studies by the Climate Strategy Working Group on adaptation to climate 
change and quantification of CO2 emissions and withdrawals due to land 
use activities. In 2019, the Climate Change Adaptation Task Force, in 
partnership with the GT on Aquatic Resources and Biodiversity, prepared 
a questionnaire to assess the perception of the impacts of climate 
change on biodiversity. The results will contribute to the study of 
adaptation to climate change based on ecosystems; and

Currently, the following projects related to the theme are being developed: 

    development of a pilot study for transmission systems under the project 

    adaptation to climate change, the objective of which is to diagnose risks 
and opportunities related to climate change in Eletrobras companies;

    estimation of Greenhouse Gas Emissions and Removals due to activities 

that cause Land Use Change;

“Improvement of climate services for investments in infrastructure 
(CSI),” in a partnership between the German Cooperation Agency (GIZ) 
and CGT Eletrosul. The study aimed to cross technical data from two 
transmission lines of CGT Eletrosul with climatic variables that impact 
structures, creating a “risk matrix” for projects based on current and 
future climate data.

    development of the Carbon Balance in Reservoirs (Balcar) by Cepel with 
the objective of producing references in quantitative assessment of 
Greenhouse Gas Emissions in hydroelectric reservoirs;

We carry out the Inventory of Effect Gases annually. The process of 
preparing the Inventory of Eletrobras companies can be seen in the figure in 
the next page.

    development, also by Cepel, of Mudclima, to address three dimensions 

related to climate change: research for the use of climatological 
information in the construction of scenarios of affluent flows to the 
reservoirs; strategies and actions for socio-environmental adaptation to 
climate change, one based on ecosystems and the other on 
communities; and development of adaptation strategies and actions 
aimed at the business of electric energy companies;

141

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Eletrobras Companies’ GHG Inventory
GRI 103-2

EMISSION FACTORS

SCOPE 1

SCOPE 2

SCOPE 3

METHODOLOGY

Electricity (MCTI)

Energy content of fuels:

BEN (2015)

IPCC (2006) 

MMA (2011) 

   Direct emissions from 
fixed sources (UTEs);

   Mobile sources;

   Leaking emissions 
(SF6 refrigeration);
   Sanitary effluents; and

   Other fixed sources: 
LPG, natural gas, 
diesel of generating 
groups and auxiliary.

  Emissions by  

  Independent energy 

GHG Protocol;

quantity of energy 
acquired from 
network; and

   Transmission losses.

producers (PIEs);

    Air trips;

   Transport of non-
energy products;

  Fuels transport; and

  Employees transport.

IPCC (2006); and

Operating control 
approach

Gases: CO2    CH4    N2O    SF6    PFC    HFC

CALCULATION OF GHG EMISSIONS

ELETROBRAS COMPANIES’ 
ATMOSPHERE STRATEGY  
WORKING GROUP

LOSS DATA ON 
TRANSMISSION NETWORKS

IGS SYSTEM

COLLECTION AND SUBMISSION OF QUANTITATIVE DATA

ELETROBRAS HOLDING 
TRANSMISSION BOARD

COMPANY 1

COMPANY 2

COMPANY 3

COMPANY...

142

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Scope

Scope 1

Scope 2

Scope 3

Total

In 2019, the total emission of Eletrobras 
companies was 5,897,384 tCO2 equivalent. As 
expected, emissions accounted for in scope 1 
(88.6% of the total), followed by scope 2 (11.2% 
of the total) and scope 3 (0.2% of the total).

Considering the emissions accounted for in each 
scope, in 2019 there was a reduction of 2.7% in 
emissions compared to 2018. For scope 1, the 
reduction was 2.3% of emissions, while for scope 
2 and 3 it was 1.6% and 74.6%, respectively. 
The significant reduction in scope 3 emissions 
is related to the non-acquisition of energy from 
Independent Energy Producers (PIE), which had 
been the most representative source of this 
scope in previous years.

SOx and MP10 emissions decreased by around  
5% and 53%, respectively, compared to 2018. 
NOx emissions increased by 88% over the 
previous year.

-2.3

-1.6

-74.6

-2.7

2019

8,769.10

10,816.70

425.22

GHG emissions of Eletrobras companies in 2018 and 2019 | GRI 103-3, 305-1, 305-2, 305-3 
(tCO2e)

2018

2019

Variation
2018-2019

Variation
2018-2019 %

5,350,290

5,227,207

- 123,083

670,337

42,813

659,298

10,879

- 11,039

- 31,934

6,063,440

5,897,384

- 166,056

Atmospheric emissions in 2018 and 2019 | GRI 103-3, 305-7 
(tCO2e)

Emissões 

NOX

SOX

Particulate material (MP10)

2018

4,644.5

11,344.1

907.7

Notes: 
1. The sources of atmospheric emissions are stationary, resulting from the combustion process and energy generation by  

thermoelectric plants.

2. The measurements of atmospheric emissions meet the applicable laws and regulations and follow the methodologies of the Brazilian 

Association of Technical Standards and the company of Environmental Sanitation Technology.

143

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Eletrobras CGTEE uses the average emission rates 
for the twelve months of the year to calculate NOx, 
SOx and MP10 emissions and the company went 
through a factory shutdown between the months 
of December 2018 and March 2019.

The intensity of the emission calculated in 
relation to the net generation of energy (MWh) 
and also to the net operating revenue (ROL in 
R$) allows for a uniform comparison between all 
of our generation and transmission companies, 
regardless of their size and specificities. The 
intensity of emissions from energy generated  
and Net Operating Revenue decreased compared 
to 2018.

Emission intensity  | GRI 103-3, 305-4 
(scopes 1, 2 and 3)

BY NET ENERGY 
PRODUCED (TCO2/MWH)1

0.040

0.042

Emission intensity  | GRI 103-3, 305-4 
(scopes 1 e 2 without loss)

BY NET ENERGY 
PRODUCED (TCO2/MWH)1

0.036

0.037

CO2

2019

2018

CO2

2019

2018

BY NET OPERATING 
REVENUE (TCO2/ROL)2

0.216

0.247

BY NET OPERATING 
REVENUE (TCO2/ROL)2

0.192

0.256

Nota: 
1. It does not consider the energy generated by SPEs and by the Amazonas D projects.  
2. For the calculation of the intensity of emissions, Net Operating Revenue was used without considering the SPEs.    

144

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

In 2019, Eletrobras companies consumed 23,704,805 MWh, a reduction of 2% in relation to the previous year. Of this total, 22,004,056 MWh (93%) 
corresponded to direct energy consumption and 1,700,748.63 MWh (7%) of indirect energy, with 1,429,743 MWh of self-consumption coming  
from generation.

GRI 103-3, 305-5 

2018

2019

Energy consumption (MWh)

Scope 1

Scope 2

Scope 3

Scope 1

Scope 2

Scope 3

Consumption of renewable fuels

Consumption of fossil fuels

180,304

22,239,360

-

-

10,911

40,546

138,788

21,963,510

-

-

Electricity consumption

-

1,622,850

-

-

1,677,351

Total

24,192,213

23,704,805

2,396

21,002

-

For more information and detailed data on the gases considered, emission factors, base year, methodologies and assumptions, access the GHG Emissions 
Inventory on our website, published annually according to the IPCC methodology (2006) and Greenhouse Gas guidelines Protocol (GHG Protocol - WRI, 2004).

145

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019 
 
 
 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

The Eletrobras System’s Integrated 
Energy Efficiency Committee (Cieese) 
is made up of representatives of 
companies focused on promoting 
business energy efficiency through the 
development of technological solutions 
for all subsidiaries, technical cooperation 
and excellence.

Committees and initiatives
GRI 103-2

To monitor and address issues related to climate change that influence business, we have two 
committees dedicated to energy efficiency and climate strategy, which have been working on 
monitoring, preparing studies and proposing actions on the topic. The Eletrobras System’s Integrated 
Energy Efficiency Committee (Cieese) is made up of representatives of companies focused on 
promoting business energy efficiency through the development of technological solutions for 
all subsidiaries, technical cooperation and excellence. The Climate Strategy Working Group, also 
comprised by representatives of companies and an integral part of the Environment Committee 
(SCMA), works on developing strategies and proposing goals to reduce GHG emissions, and has task 
forces that are developing works on adapting to climate change and quantifying CO2 emissions and 
withdrawals due to land use activities.

We are also connected to advances in studies and external initiatives on the subject. Since 2013,  
we have adopted an internal carbon price in our intensive businesses on CO2 emissions to assess 
 the financial impact of a possible tax - which highlights us in the Carbon Disclosure Project (CDP)  
- and, since 2017, we adhere to the “Positioning on Carbon Pricing Mechanisms Program” launched  
by the Climate Business Initiative. In addition, we signed the “Private Sector Letter of Support to Pricing” 
of the Climate Business Initiative with support from the World Bank’s Carbon Pricing Leadership 
Coalition (CPLC).

146

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Biodiversity
GRI 304-2, 304-3 | SDG 14, SDG 15

The most relevant impacts on biodiversity occur during the implementation and operation of the 
undertakings and, therefore, for the planning of projects, studies consider the identification of 
species and the mapping of habitats, with special attention to rare, endemic and threatened species. 
For each identified impact, actions are proposed to avoid, reduce, mitigate, repair and/or compensate 
for these impacts, preventing risks, in accordance with the principles and guidelines of Eletrobras’ 
Environmental Policy. 

We consider biodiversity from the planning to the operation of our projects, through the mapping 
and assessment of the most relevant impacts, as well as mitigation and compensation actions.  
The following is a summary of the main direct, indirect impacts and actions developed by  
Eletrobras companies.

Direct impact

Indirect impact

Action

Change in water quality 

Macrophyte Proliferation

Water Quality Monitoring Program

Loss of vegetation cover

Forest fragmentation

Degraded Areas Recovery Program

Modification of ecosystems/habitats

Decreased diversity of flora and fauna

Interference with fauna and flora

Change in communities

Support for the creation or 
maintenance of Conservation Units

Reforestation, Rescue and Fauna 
Monitoring Programs

Interference in ichthyofauna 
migratory routes

Interference on migratory routes and 
collision with birds

Isolation of populations

Fish transposition mechanism

Reduction of migratory bird populations

Installation of signaling equipment to 
prevent collision

Among the actions to protect biodiversity, we 
can highlight the collection and production 
of seeds and seedlings for reforestation. 
Between 2018 and 2019, voluntary seed 
production registered a significant increase, as 
did voluntary planting of seedlings. Eletrobras 
Chesf maintains the Xingó Forest Nursery, 
having reached the production of 93.5 
thousand seedlings of native Caatinga species 
in 2019. The subsidiary donated 76.5 thousand 
seedlings to various institutions for planting 
on the banks of rivers and streams in the São 
Francisco River basin.

Eletrobras Eletronorte has, since 1984, a Forest 
Germplasm Bank at the Tucuruí Hydroelectric 
Plant, which underwent revitalization and 
expansion in the early 2000s. In the bank, 
species of flora from the lower Tocantins region 
are maintained and monitored, and seeds are 
collected for the production of seedlings used 
in revegetation, landscaping and recovery of 
deforested and degraded areas. In 2019, 1.6 million 
seeds of 88 different species were donated.

147

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Commitments and initiatives

Since 2012, our Environmental Policy has 
specific guidelines for biodiversity, aiming to 
improve management and include the topic in 
the decision-making processes of Eletrobras 
companies. Based on compliance with public 
policies and international agreements to which 
Brazil is a signatory, Eletrobras companies 
seek to maintain a systematic and continuous 
process of improvement in management 
practices, with the help of the IGS system, 
a tool that allows for the monitoring of the 
environmental performance of companies on 
the theme of biodiversity.

Continuous monitoring highlighted the need 
to develop studies and research and innovation 
projects aimed at conservation. Thus, Eletrobras 
defined as a goal “To develop, between 2019 
and 2023, annually, a new study/research 
project that contributes to the conservation of 
biodiversity and ecosystem services.”

The Aquatic Resources and Biodiversity 
Working Group, of the Eletrobras Environment 
Committee, is developing the “Study on 
exposure to risks related to biodiversity 
and ecosystem services and strategies for 
the management and improvement of the 

performance of Eletrobras companies” with 
the objective of identifying impacts, priority 
resources and dependencies, as well as 
assessing risks and opportunities related 
to biodiversity and ecosystem services for 
Eletrobras. Based on the identification of 
water as a priority resource and of greater 
dependence for our operations, the GT carried 
out, in 2019, the valuation of the “Water 
Provision,” through which we quantified the 
magnitude of the dependence and the impact 
of this ecosystem service on the operation 
of Eletrobras companies. This work was 
presented at the National Seminar on Electric 

Rip tides in Balbina. Eletrobras Eletronorte Collection.

148

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Energy Production and Transmission -2019, 
having been awarded the third place in the 
“Environmental Performance Group.” 

We also participate in external forums to 
address issues related to biodiversity, among 
which we highlight the participation in the 
Thematic Chamber on Biodiversity and 
Biotechnology (CTBio), of the Brazilian Business 
Council for Sustainable Development (CEBDS). 

In 2019, we joined the Brazilian Business 
Commitment to Biodiversity. The document, 
released by the Brazilian Business Council for 
Sustainable Development (CEBDS), defines 
nine goals to be met by 2030 and aims to 
emphasize the importance of biodiversity and 
ecosystem services for companies, based on 
the premise of an action aligned with plans 
national and global biodiversity strategic plans. 
The Aquatic Resources and Biodiversity working 
group actively participated in the drafting 
of the commitment, which is in line with the 
Biodiversity Guidelines of the Environmental 
Policy of Eletrobras companies.

Eletrobras assumed eight of the commitment’s nine goals:

1.  Insert the biodiversity theme in the company’s business strategy;

2.  Promote and strengthen best practices that favor the rational use of biodiversity resources;

3.  Develop and encourage studies, research, technology and innovation projects that contribute to 

the conservation of biodiversity and ecosystem services;

4.  Know the biological diversity of the company’s areas of activity and, whenever possible, monitor 

and measure impacts and dependencies;

5.  Make the information collected publicly available, in order to collaborate with the management of 

the region’s biodiversity and provide transparency to that information with society;

6.  Disseminate knowledge related to biodiversity and ecosystem services within the scope of its 

activities and value chain;

7.  Enhance conservation and recovery actions in the regions where the company operates, seeking a 

positive net impact on biodiversity; and

8.  Engage communities located in the company’s operating regions in order to strengthen their 
involvement with the conservation of biodiversity and maintenance of ecosystem services.

In addition, the PDNG 2020-2024 is comprised by the Climate Change Mitigation and Environmental 
Protection Project, which has actions to offset climate change and protect biodiversity and 
ecosystem services in its scope.

149

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

HUMAN CAPITAL

Employee profile, turnover and retention
GRI 102-7, 102-8 | SDG 5, SDG 8, SDG 10

EMPLOYMENT CONTRACT

BY GENDER

Indeterminate

Determined

2,753
12

11,582
22

TOTAL1

14,369

BY REGION

NORTH
Indeterminate 1,569

Determined

0

TOTAL1 1,569

NORTH-EAST
Indeterminate 3,471

Determined

0

TOTAL1 3,471

MIDWEST
Indeterminate 1,464

Determined

2

TOTAL1 1,466

Note:
1. It considers the effective staff, which includes 

those with the following ties: its own employees, 
employees requisitioned, amnestied/reinstated 
in the company and commissioned positions. 
It does not include assigned employees, 
employees on unpaid leave, amnestied/
reinstated transferred to Government Agencies, 
interns and young apprentices.

ABROAD
Indeterminate

Determined

TOTAL1

1
0
1

SOUTH 
Indeterminate 2,732
Determined 25
TOTAL1 2,757

SOUTHEAST
Indeterminate 5,098

Determined

7

TOTAL1 5,105

JOB TYPE

Full Time2

Part-Time3

TOTAL

2,633
132

10,227
1,377

14,369

Notes: 
2. Full time: the one with a workload of 7h30 or 8h, 

according to the schedule practiced by Eletrobras companies.

3. Part-time: the one with a workload of 4h to 6h.

TOTAL
Indeterminate 14,335

Determined

34

TOTAL1 14,369

150

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

EMPLOYEE DIVERSITY 

GRI 405-1

BY GENDER

Governance body 
members

Leaderships1

Employees2

84.92%
15.08%
78.35%
21.65%
19.01% 80.99%

BY AGE GROUP

BY MINORITY GROUPS

30 to 50 years old

Above 50 years old

Africa-Americans, 
brown, yellow and 
indigenous people

Disabled People

30.95%

70.65%

59.43%

69.05%

29.27%

38.47%

0.00%

23.10%

36.76%

0.00%

0.88%

2.67%

Up to 30 
years old

0.00%

0.00%

2.10%

Notes:
1.It considers employees in managerial positions of the effective staff (employees, requisitioned, amnestied/reinstated, commissioned positions, assistants and advisors) on the base date of 12/31/2019. 

It does not include the President and the Directors, Locality Leaders, Coordinators/Supervisors or other positions outside the formal structure of the company. For Eletrobras Eletronuclear, 86 
supervisors and 5 coordinators were considered as managerial positions.

2. It considers the effective staff, which includes those with the following ties: its own employees, employees requisitioned, amnestied/reinstated in the Company and commissioned positions. It does 

not include assigned employees, employees on unpaid leave, those amnestied/reinstated transferred to Government Agencies, interns and youg apprentices.

ROTATIVIDADE

GRI 401-1

BY GENDER

BY REGION

North

Northeast

Midwest

Souteast

South

BY AGE GROUP
30 to 50 
years old

Up to 30 
years old

Above 50 
years old

Total admissions

Admission fee

Total disconnections

Turnover rate

35
1.23%
323
11.39%

110
0.93%
1120
9.44%

1

1

25

84

34

10

82

53

0.06%

0.03%

1.56%

1.62%

1.23%

3.61%

0.94%

0.93%

91

668

124

399

161

8

131

1304

5.62%

18.93%

7.75%

7.69%

5.82%

2.89%

1.51%

22.80%

Note: The turnover rate was calculated according to the following formula, standard for Eletrobras companies: (terminated  
              employees [by gender or region or age group] / number of employees [by gender or region or age group]) x 100.

151

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Maternity leave, return and permanence in employment in 2019  
GRI 401-3

PARENTAL LEAVE

Total employees1  
who took maternity leave

Total employees who returned  
to work after maternity leave

Total employees who returned to work after the end of 
maternity leave and were still employed after 12 months 
of return (considers leave taken in 2018)

Total employees who returned from maternity leave in 
the cycle prior to the report

Total employees who returned to work after the end of 
maternity leave in 2019

Total employees who should return to work after 
maternity leave in 2019 (considers leave taken in 2018)

98

75

82

119

74

95

367

365

264

367

366

364

RETURN TO WORK RATE2 

75.51%

99.73%

RETENTION RATE3

68.91%

71.93%

Notes:
1.  It considers the effective staff, which includes those with the 
following ties: its own employees, employees requisitioned, 
amnestied/reinstated in the Company and commissioned 
positions. It does not include assigned employees, employees 
on unpaid leave and those amnestied/reinstated transferred to 
Government Agencies.

2.  Calculated using the formula: (total number of employees 
who returned to work after maternity or paternity leave / 
total number of employees who should return to work after 
maternity or paternity leave) x 100.

3.  Calculated using the formula: (total number of employees 

retained 12 months after returning to work after maternity or 
paternity leave / total number of employees who returned from 
maternity or paternity leave in the year prior to that covered by 
the report) x 100.

152

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Internship and learning
GRI EU14

Diversity
SDG 5

As a mixed-capital company, we hired our employees through public tenders, as required by the Federal 
Constitution, and, therefore, we do not interfere in the diversity profile of the workforce. However, we 
reinforce that we do not tolerate prejudices of any kind and that we integrate everyone in the same way, 
regardless of gender/sex identity, color/race, ethnicity, age, sexual orientation, social origin, physical or 
mental capacity.

We seek to promote an organizational culture of equity and equal opportunities for all, a commitment 
that is expressed in our Code of Ethical Conduct and Integrity and Social Responsibility Policy. 
To maintain it, we have implemented actions to promote diversity through the Gender and Race 
Committees of Eletrobras Companies and since 2004, we have served on the Gender, Race and Diversity 
Committee of the Ministry of Mines and Energy and Related Entities (Cogemmev), coordinating and 
representing the participation of sector entities.

The Eletrobras Internship Program aims to 
prepare interns for the job market, promoting 
their personal and professional development 
by complementing teaching and learning 
in terms of practical training, technical, 
cultural, scientific and human relationship 
improvement. The trainees are students 
of medium-technical and higher level. In 
addition to learning with the manager, 
supervisor and employees of the area, the 
interns have at their disposal the entire 
physical and digital collection, technical 
publications and periodicals of the Eletrobras 
Library, which enhances their training.

We also executed Eletrobras’ Young 
Apprentice Program, which trains young 
people for their first job through training in 
the Administrative Assistant course. The 
2019 class carried out the entire theoretical 
training at Senai facilities. The practical stage 
will take place at Eletrobras’s premises in 
2020, where they will be allocated in several 
areas according to the profile analyzed and 
the interest shown.

153

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

People and professional development management
GRI 103-1, 103-2, 103-3, EU14 | SDG 1, SDG 2, SDG 3, SDG 4, SDG 8, SDG 9, SDG 12

As it is a mixed economy company, submitted to the Ministry of Mines and Energy, Eletrobras’ own staff is 
defined by the Federal Government. Thus, we need to comply with the parameters officially established 
for the management of the staff. Our way of managing has the main objective to meet the strategic 
planning guidelines, following a premise of excellence in people and organizational culture through the 
following strategies:

  promotion and continuous performance evaluation, guiding career development, focusing on 

results and skills;

  development and implementation of employee development models, networks and programs and 

knowledge management; and

  development of stimulating management methods capable of motivating and engaging people.

The bases for this action are in the People Management Policy of Eletrobras Companies, whose 
objective is to “guide the standardization of practices and, thus, strengthen a culture based on safe 
and adequate conditions for the development, productivity, recognition and retention of people, 
contributing to achieve business results.” The document was last reviewed in 2018 and approved by 
Eletrobras’ Executive Board and Board of Directors.

Technicians discuss the project. Itaipu Binacional Collection.

154

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

GRI 103-1, 103-2, 103-3

The document contains principles and guidelines 
that are unfolded into business strategy. It is 
foreseen in its text to attract, develop, recognize 
and retain talents; lead and manage with a 
focus on corporate sustainability; promote 
safety and well-being for employees in the 
company’s internal and external environments; 
promote sustainable labor relations; respect 
diversity, promoting equity, equal opportunities 
and inclusion; preserve ethics and corporate 
integrity; and integrate and standardize people 
management practices.

There are four main guidelines: people 
management planning; career, compensation 
and benefits; people development; occupational 
safety, health and quality of life; and a health 
and supplementary pension plan.

The formation of policies and the planning, execution and monitoring of actions, as well as the 
coordination of their adoption by the different Eletrobras companies is a function of the People 
Management Superintendence. Employees have a direct channel with the area - institutional 
electronic address. The following channels are also available to address specific topics:

    Proj-Cipa: e-mail to contact the Internal Commission for the Prevention of Accidents at Work (Cipa);

    Proj-Occupational Health: mailbox of the responsibility of the technical occupational health team 
(doctors and nurses at work) intended to service Eletrobras employees about demands and general 
information about health and quality of life in the work environment, including occupational 
medical exams, general guidelines and questions about occupational health and health programs;

    Proj-Ergonomics: e-mail to contact the Eletrobras Ergonomics Committee, which establishes 

parameters that allow the adaptation of working conditions to the psychophysiological characteristics 
of workers, in order to provide maximum comfort, safety and efficient performance; and

    Proj-Conflict of Interest: e-mail for consultations and requests for authorization to exercise private 

activity that may constitute a conflict of interest.

155

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Consensual Dismissal Plan 2019
GRI 404-2

Started in October and extended until 
November, the Consensual Dismissal Plan 
(PDC) resulted in the termination of 1,726 
people in 2019. The strategic initiative was 
linked to the “Operational Excellence” pillar 
of the Business and Management Master Plan 
(PDNG 2019-2023). The Eletrobras Corporate 
Education area promoted lectures for this 
audience, to help with career transition and 
to deal with the new reality. Topics such 
as family economics, financial education, 
personal branding, and health and well-being 
were addressed. A farewell event was also 
held for employees who joined the plan.  
A support program was also offered by 
Eletros-Saúde, linked to the Eletros Social 
Security Foundation.

In 2019, the result of the Organizational Climate Survey applied at the end of 2018 in the nine Eletrobras 
companies was released. The survey had a significant number of respondents (8,535 employees), with 
83 statements that allowed us to outline the sensitivity in the 14 factors and 4 dimensions presented in 
the following figure.

Dimensions and Factors of the 2018 Organizational Climate Survey
GRI 103-3

MOTIVATION

PEOPLE MANAGEMENT

MANAGEMENT PHILOSOPHY

WORKING ENVIRONMENT

  Identity

  Leadership

  Relationship 
Interpersonal

 Corporative education

 Organizational clarity

 Working Conditions 

 Career and Compensation 

 Communication

 Benefits

 Recognition

 Ethics and integrity 

 Institutional image

 Sustainability and  
Human Rights

 Occupational health 
and safety

THE GENERAL FAVORABILITY INDEX WAS   74.18%

The most favorable factors were related to the benefit portfolio and interpersonal relationships. 
The factors that demanded the most attention were corporate education and recognition practices. 
Based on the data mapped in the Climate Survey, several actions were outlined such as the review of 
the Performance Management System, the process of hiring consultants to update the Career and 
Compensation Plan (PCR) and the review of the Corporate Education Plan, among other focused actions.

That same year, the People Management Commission (CGP) was created, which deals with pertinent 
matters that require the involvement of the boards.  

156

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Corporate education management
GRI 103-1, 103-2, 103-3

Corporate education plays an important role in 
increasing the competitiveness and profitability 
of Eletrobras companies, as well as in expanding 
their business in Brazil and abroad. We must invest 
in the development of strategic competencies for 
the business, in the preparation and development 
of our leadership, in the adoption of modern 
management systems or models, and in the 
development of a cultural identity, based on 
the dissemination of organizational values and 
principles. Such claims demand a continuing 
education from our professionals.

We promote corporate education actions based 
on two pillars: the University of Eletrobras 
Companies (Unise) and the associated Corporate 
Education Units, corresponding to each of the 
companies. These activities follow the Corporate 
Education Plan (PEC), elaborated from surveys 
carried out by corporate education teams in 
the respective companies, interaction with 
managers and internal specialists; in addition 
to the analysis of the necessary training to face 
the challenges provided for in the Business 
and Management Master Plan (PDNG) and its 
consequences for the entire Eletrobras system. 
In 2019, 499 educational initiatives were carried 
out by Unise, including those provided for in the 
PEC and seminars sponsored by Eletrobras.

Corporate Education should be guided by the following guidelines:

   integrated, cooperative and aligned performance of Eletrobras companies;

   conception, Structuring and Evaluation of Educational Programs/Actions;

   alignment with the Personnel Management Policy of Eletrobras companies;

   development of employee skills;

   development of organizational culture;

   leadership development and training;

   valuing the educating employee;

   alignment with the performance management model;

   interface and partnership with corporate libraries;

   internal and external partnerships;

   integration of Corporate Education with Research, Development and Innovation;

   continuous improvement of the Educational Model;

   valuing diversity and promoting equity; and

   compliance with legal requirements related to the training of members of the Executive Board, 

Board of Directors and Fiscal Council.

157

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

GRI 103-1, 103-2, 103-3

Among the educational actions of greatest strategic relevance carried out 
in 2019, the courses for advisors and directors stand out; the Human Rights 
Workshop; the Integrity and Ethical Culture course; the update in NR-10; 
the energy commercialization course, basic and practical training in project 
management using the Clarity tool; contract management training with 
Clarity PPM; the lecture “Your brand, your power: the responsibility of being 
who you are”; and training to implement the OBZ Project - Zero Base Budget  
(see page 56).

In 2019, we invested substantially in educational actions capable of adding 
value to the company in the most diverse fields of knowledge. Regarding 
technical issues in the sector, we highlight specific training for transmission 
and generation (focused on sources such as solar, wind, nuclear and biogas) 
and participation in the main sectoral seminars. We also carry out various 
educational actions in the areas of corporate finance, accounting, law, 
health management, structured operations, mergers and acquisitions, 
risks, tenders, governance, process management, information technology, 
auditing, project management, human resources, compliance, bidding and 
governance, among others.  

We also promote training aimed at training professionals in private pension 
plans in the various Eletrobras companies, events on best management 
practices for Shared Services Center (CSC), leadership lecture for all 
company managers, training for the implementation of the Zero Base 

Budget (OBZ) Project, in addition to innovative actions by educating 
employees, such as the Integrated GRC course and the use of the Clarity 
PPM Tool.

At the end of each activity, the Corporate Education area receives the 
Reaction Assessment, in which, in addition to questions in an alternative 
format, there is a field for recording suggestions, criticisms and complaints. 
The team also receives statements made via the Ombudsman and provides 
assistance by phone or e-mail. In 2019, the need for improvements  
in educational processes was verified, and a module was implemented 
in SAP that allows the integrated management of these processes in all 
Eletrobras companies. 

Hours of training  | GRI 404-1

Total training hours (in thousands)

Average training hours for managerial positions

Average training hours for positions with higher 
education

Average training hours for positions without 
higher education

Average training hours for men

Average training hours for women

Note: It only considers its own employees.

2018

763.90

65.40

45.50

43.70

49.60

44.70

2019

547.51

156.33

48.53

29.82

48.13

33.06

158

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Career development
GRI 103-3

The Career and Compensation Plan (PCR) of the Eletrobras companies was created in 2010 to unify 
the guidelines and policies for positions, career, remuneration and performance, aligning the policies 
and practices of people management with the strategic business drivers to improve organizational 
performance, based on competences and focus on results. The purpose is to guarantee equity and 
equal treatment regardless of sex, race, color, religion, disability, marital status, sexual orientation, 
family status, age or any other condition.

In 2019, the call for bids for specialized consultants was launched to assist Eletrobras in updating 
and perfecting the PCR, the Positions Plan, the preparation of job descriptions, and other activities. 
Eletrobras companies also worked together to review the methodology and skills of the Performance 
Management System. These key people management products will be finalized in 2020.

performance. In this context, we highlight the 
performance evaluation interface with the 
Corporate Education Plan, Talent and Opportunity 
Bank, Succession Plan, Knowledge Management 
and career planning. In 2019, the system began its 
reformulation with the application scheduled for 
the 2020 cycle, contributing to the management 
of employees of Eletrobras companies and 
channeling efforts in the pursuit of profitability, 
sustainability, competitiveness and value 
generation objectives.

The Performance Management System integrates with the PCR and presents a clear interface with 
the company’s planning.  The tool makes it possible to carry out automated planning, monitoring, 
evaluation (goals and competences), development and comparison of the achieved and planned 

The company’s own employees who received performance evaluation in 2019 by professional  
GRI 404-3

BY CATEGORY AND GENDER 

Employees in management positions

Employees in positions with higher 
education

Employees in positions without higher 
education

75%
74%
72%

73%
79%
67%

73%
78%
68%

159

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Leadership development

GRI EU14

Compensation and benefits
GRI 103-2, 103-3

In 2019, a lecture on the role of leadership; 
courses on agile methodologies; and training 
on governance, compliance and risks were 
offered for leadership development. This 
audience also participated in congresses and 
technical seminars and courses were also 
offered on internal controls, ProERP (SAP) and 
human rights, among others.

Our compensation policy follows the same guidelines as the Career and Compensation Plan (PCR) 
and the practice of variable compensation for employees follows the Profit or Results Sharing 
Program (PLR).

As shown in the table below, the criteria in Groups 1, 2 and 3 for PLR are structured based on goals 
for strategic indicators of the Business and Management Master Plan (PDNG), agreed between 
Eletrobras and its subsidiaries in the Business Performance Target Contracts (CMDE).

The payment of the PLR is subject to the achievement of adjusted net income of the holding 
company (consolidated) in the fiscal year of 2020, which will be calculated based on the indicator 
present in the CMDE 2020-2024, as well as the distribution of mandatory dividends and compliance 
with Resolution CCE no. 10.

In addition, managers of the organizational units of Eletrobras companies in pending status on 
the base date of December 31, 2020, with the Internal Audit are subject to the application of a PLR 
discount deflator, as specified in the PLR Term, whose decision of application will take place within 
the Boards of Directors of Eletrobras Companies.

160

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

GRI 103-2, 103-3

Group 

Strategic Guideline  
of the PDNG 2020-2024

Indicator

Group  1 – Economic and 
financial goal (consolidated)

Financial discipline

Net Profit / Net Worth – Consolidated

Benefits | GRI 401-2

In addition to fixed and variable remuneration, 
as well as benefits and advantages determined 
by law and/or by virtue of a Collective Bargaining 
Agreement, we spontaneously add to our package 
other conveniences, including:

Group  2 – Economic and 
financial goals (by company)

Operational excellence

Personnel, Materials, Ser-vices and Other Expenses 
(PMSO) /Regulatory PMSO

Adjusted EBITDA

   transportation vouchers;

   education aid;

   funeral assistance;

Sustainable performance

Overall score on the Dow Jones Sustainability Index

   meal and food allowances;

Group 3 – Operational goals  
(by company)

Global performance on the B3 Corporate 
Sustainability Index

Operating result/number of employees

Operational excellence

Global Indicator (Genera-tion + Commercialization)

Relative Generation Avail-ability (DISPGR)

Operational Availability of Transmission Lines  
(DISP.OLT)

   extended maternity and paternity leave;

   medical assistance/health insurance and 

dental assistance;

   group life insurance;

   supplementary pension plan and  

pension fund;

   daycare/preschool assistance;

   psychopedagogical assistance to employees 

and/or dependents with special needs; 

   additional by service time;

   pharmacy aid;

   disease aid;

   follow-up license;

   language courses; and

   caregiver program to reimburse caregiver 

expenses for employees or their dependents.

161

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Occupational health and safety
GRI 403-1, 403-3, 403-4, EU16 | SDG 3, SDG 8

Among the various activities carried out at Eletrobras companies, risks of specific occupational diseases 
were identified, which can be caused, in the plants, by exposure to noise and high temperatures and, in 
the field activities in transmission lines, by the overload of the upper limbs.

To mitigate negative impacts and promote the management of occupational health and safety at work, 
we operate with a focus on anticipating, recognizing, evaluating and controlling occupational risks 
in the workplace and promoting the health of employees, based on current legislation and with the 
technical, legal and ethical precepts recommended by official bodies and competent scientific entities.

The actions developed are in line with the guidelines of the People Management Policy, which 
determines the continuous maintenance of good working conditions and well-being of employees, 
in accordance with the Eletrobras Companies Sustainability Policy. Our companies also have specific 
contingency plans and the risks are mitigated by the use of collective and individual protection 
equipment. These actions follow the rules and regulations of the Special Secretariat for Social Security 
and Labor of the Ministry of Economy, the Fire Department, Civil Defense and environmental entities.

During the Internal Week for the Prevention of Accidents at Work (Sipat) we offer our employees 
training in firefighting, first aid, domestic risks, risk perception, sexually transmitted infections (STIs/
HIV/AIDS), among others. In addition, educational videos and reports of a preventive nature and 
constant construction of a safe and healthy environment are broadcast.

The actions developed are in line with the 
guidelines of the People Management 
Policy, which determines the continuous 
maintenance of good working 
conditions and well-being of employees, 
in accordance with the Eletrobras 
Companies Sustainability Policy.

162

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Employees who carry out field inspections, an 
activity that involves a high-voltage electrical 
system, often installed in remote and difficult to 
access areas, are required to undergo mandatory 
training, since they are subject to a different 
degree of risk. The practice is in accordance with 
internal rules and the regulatory rules of the 
Labor Inspection Secretariat (SIT). 

Outsourced employees participate in theoretical 
and/or practical training at Eletrobras facilities 
or at the contracted company’s facilities. Among 
the legal training, there is the work on electricity 
and the training of volunteer fire fighters. 

Personal protective equipment (PPE) must 
comply with Regulatory Standard 6 and have an 
Approval Certificate from the Special Secretariat 
for Social Security and Labor of the Ministry 
of Economy and Inmetro, not only for its own 
employees, but also for outsourced employees, 
according to contractual clauses. Employees 
are also provided with sunscreen, repellents, 
life jackets, hats, satellite phones and clothing 
appropriate for the field environment.

Indicators in 2019

100%

12%

19%

of the staff represented 
by health and safety 
committees

health and safety clauses 
present in the National 
Collective Agreement

of health and safety clauses 
present in the Specific Collective 
Agreement of Eletrobras

In 2019, we reached a frequency rate of 2.3514 accidents with remoteness per million man-hours 
of risk exposure for employees at Eletrobras companies, 18% lower than the rate recorded in 2018 
(2.86), but still above the target for 2019 to reduce the frequency rate to 1.33 for employees.

In 2020, aiming to improve safety at work, through the dissemination of a preventive culture to 
all professionals who work at Eletrobras companies, we will pursue the 2.48 target of accident 
frequency rate with remoteness, including employees and service providers.

14. The frequency rate does not include the company Itaipu.

163

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Human rights
GRI 103-1, 103-2, 103-3 | SDG 5, SDG 8, SDG 9, SDG 10, SDG 16

Human rights management involves the preservation of the rights of indigenous and traditional 
peoples, diversity and equal opportunities, the right to freedom of association and collective 
bargaining, non-discrimination and the fight against forced or slave-like labor and child labor. One 
of the main objectives, regardless of the specific subject, is to check the level of knowledge of our 
employees and partners in order to promote corporate and supply chain awareness, avoiding possible 
violations. In addition, we also seek to highlight the positive effects that the measures taken generate 
for the company, its workforce and its relationship chain.

In the 2019 cycle, due to demands from senior management and questions made to us, the risk in 
Human Rights was prioritized for treatment - with the possibility of a new prioritization for the 2020 
cycle. In addition, a project (IGS AS.1) to identify and monitor impacts and develop Human Rights 
practices for all stakeholders was included in our Business and Management Master Plan (PDNG 
2019-2023), comprising the following indicators and goals: 

: 

One of the main objectives, regardless 
of the specific subject, is to check the 
level of knowledge of our employees 
and partners in order to promote 
corporate and supply chain awareness, 
avoiding possible violations

Substation workers. Amazonas GT Collection.

164

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

GRI 103-1, 103-2, 103-3

 train 100% of critical human rights employees and suppliers by 2021. Part of this goal is the 
inclusion, in the Organizational Climate survey carried out in 2018, of a set of questions to raise the 
perception of our employees on the topic;

 encourage 100% of critical suppliers to adopt human rights practices and to value and  
promote diversity;

 assess human rights risks (due diligence) in 100% of critical suppliers by 2021 and 100% of SPEs by 
2022 (see pages 204 and 205); 

 address 100% of human rights violations reports by 2020, and the Audit and Statutory Risks 
Committee (CAE) demanded the submission of a proposal to review the flow of human rights 
complaints. Compliance with the demand was the responsibility of the Governance, Risks and 
Compliance Department (DC), with the support of the Communication Superintendence, the 
Ombudsman-General, the Department for the Management and Investigation of Complaints (Caid) 
and other relevant areas. The work started in 2019 and will be completed in 2020;

  obtain a percentage of women in management positions at least equal to the percentage of women 
in companies, a goal that has been achieved since its institution in 2018. We note that, as we are a 
mixed-capital company, our employees are hired through public tenders, with 20% of the vacancies 
offered being reserved for black candidates and people with disabilities, in compliance with current 
legislation; and

  continue the Human Rights due diligence process with Special Purpose Entities (SPEs) with the 
participation of the Company. The initial stage of this work, an online self-completed questionnaire 
sent to all SPEs, had 73% of respondents and allowed us to identify points of improvement in 
the practices and commitments of these partners. Thus, we are positioned to plan and carry out 
communication, engagement and awareness actions with this audience, aiming to also foster 
respect for Human Rights in these links in our chain.

Our indicators are regularly monitored at the 
PDNG management meetings and by the 
Eletrobras Project Management Office (EGP), 
with the results reported in the company’s 
corporate indexes and reports.

The guiding principles and guidelines for human 
rights management can be found in the Social 
Responsibility Policy of Eletrobras Companies, 
the Environmental Policy, the Code of Ethical 
Conduct and Integrity, the Supply Logistics 
Policy for Eletrobras Companies, the Eletrobras 
Companies Sustainability Policy and the 
Eletrobras Suppliers Conduct Guide. 

In order to establish our commitment in this 
regard, in 2019 we renewed our adhesion to the 
Global Compact at the Participant (paying) level, 
which allows us to integrate working groups, 
such as human rights, among others. We also 
renewed our membership to the Ethos Institute 
(paying) in the Essential category, enabling 
us to participate in activities promoted by the 
organization. It is worth remembering that, 
since 2010, we are signatories to the Women’s 
Empowerment Principles (WEPs) and we adhere 
to the Declaration of Corporate Commitment 
in Confronting Sexual Violence against Children 
and Adolescents and that, in 2018, we signed the 

165

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019 
 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

GRI 103-1, 103-2, 103-3

Open Business Charter for Human Rights of the 
then Ministry of Human Rights. In addition, since 
2004, we have served on the Gender, Race and 
Diversity Committee of the Ministry of Mines and 
Energy and Related Entities (Cogemmev).

Committee, which also handles this type of case. Human Rights issues related to security practices are 
dealt with in partnership with Infrastructure and Services (DSCI), which coordinates the management 
of the contract and the relationship with the supply of outsourced labor for security. In 2019, the 
Reporting Channel received a record of discrimination case, referring to Eletrosul, which is being 
evaluated by the responsible bodies. GRI 406-115

The Human Rights Working Group, with 
representatives from the areas of Social 
Responsibility and other strategic areas of 
Eletrobras companies, aims to implement the 
actions provided for in the strategic project, the 
purpose of which is to develop human rights 
practices in all stakeholders provided for in the 
PDNG-2019-2023. In addition, it is also up to 
the holding company to coordinate the Gender, 
Race and Diversity Committee, whose function 
is to promote gender equality in Eletrobras 
companies and comply with the Federal 
Government’s Gender Equality Program.

Regarding the reception of issues related to 
discrimination, responsibility is shared between 
the Ombudsman-General and the Ethics 

Several investments were made related to human rights practices throughout the year:

 R$ 50 THOUSAND to promote the Meeting with Suppliers, which included lectures by professors 
from the Human Rights and Companies Group of Fundação Getúlio Vargas, for 102 participants;

 R$ 28 THOUSAND in support of the 27th Bonecas Negras Community Production Center 
(CCP), in Armação dos Búzios (RJ), for the purchase of electrical machinery and supplies for the 
empowerment of  remaining quilombo women, who make black dolls as a source of income. We 
also support and participate in the organization of the Rio 2019 Culture + Diversity Forum and 
invite our suppliers to participate as well. The forum brought together corporations and entities 
to discuss a more inclusive labor market for women, African Americans, LGBTIs, people with 
disabilities and the elderly. At the event, we distributed black dolls produced by CCP to panelists 
and participants; and

 R$ 34 THOUSAND in sponsorship of the 9th Mulheres em Destaque Forum, promoted by CKZ 
Diversidade with support from UN Women and the He For She movement. The forum seeks to 
present ways to promote effective transformations within the scope of gender diversity and equity 
in corporations. 

15.  The registered complaints can present more than one type of illegal or unethical conduct, but their classification is given by the most serious, from the point of view of the penalty. Therefore, it is possible that 
alleged cases of discrimination - thus understood by the complainants - have been reported in the midst of other complaints and are not specifically covered in the reporting of this indicator. The structure of 
the Channel allows the protocols to be classified with only a single type of incident, however, all reported conduct goes through its due verification process, without prejudice to the treatment of all aspects of 
the report.

166

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019 
 
 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

GRI 103-1, 103-2, 103-3

In 2019, we promoted Human Rights workshops at our subsidiaries Eletrobras Chesf, Eletronorte, Eletrosul and Itaipu. We count on the participation of 
employees of the gender committees and of the areas that dialogue with the theme and we use as basis the publication “Promotion of Respect for Diversity  
in Companies: Tools Notebook,” produced by Eletrobras in partnership with the NGOs Conexão G and Instituto Promundo.

That same year, our president participated in the CEO Roundtable on Human Rights, organized by the Global Compact Brazil Network. A month later, 
Eletrobras hosted the Meeting “Respect for Human Rights in State-owned Companies,” promoted by the Global Compact Brazil Network, by the Center for 
Human and Business Rights of Fundação Getulio Vargas and Instituto Ethos. In June 2019, our president was a signatory to the CEO’s Guide on Human Rights, 
published by the Business Council for Sustainable Development (Cebds). 

Human rights indicators

Base salary and remuneration of men and women | GRI 405-2

Professional category

Base salary amount

Remuneration value

Ratio between base salary for 
women and men

Ratio between remuneration 
for women and men

Management level - women

Management level - men

Position with higher education - women

Position with higher education - men

Position without higher education - women

Position without higher education - men

14,258.60

16,038.60

11,986.50

12,548.80

7,729.36

7,684.64

26,733.70

29,837.60

14,719.00

15,520.10

10,876.40

10,356.80

0.89

0.96

1.01

0.90

0.95

1.05

167

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

GRI 103-3

Training employees in human rights 
policies and procedures  | GRI 412-2

Hours of training in human 
rights policies or procedures

118,936

Total employees trained in 
human rights policies 
or procedures

3,827

Investment contracts that have human  
rights clauses  | GRI 412-3

508

508

Total significant investment 
contracts signed in the 
reporting period

Total significant investment 
contracts that include human 
rights clauses

Percentage of employees 
trained in human rights  
policies or procedures

26.63%

100%

Percentage of significant 
investment contracts that 
include human rights clauses

Note: these trainings may include courses exclusively dedicated to the topic of Human Rights or a Human Rights module within a more comprehensive training program. As a result, it is worth mentioning that Eletrobras 
Chesf and Furnas accounted for mandatory training in occupational health and safety, such as NR10 courses, as they have modules focused on Human Rights.

168

CAPITAL PERFORMANCEANNUAL REPORT ELETROBRAS 2019GRI CONTENT INDEX 

169

INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

GRI CONTENT INDEX

GRI 102-55

For the Materiality Disclosures Service, GRI Services reviewed that the GRI content index is clearly 
presented and the references for Disclosures 102-40 to 102-49 align with appropriate sections in the 
body of the report. The service was performed on the English version of the report*.

Disclosure

Observations

Report page

Omission

GRI 101: FOUNDATION 2016**

GRI 102: GENERAL DISCLOSURES 2016

ORGANIZATIONAL PROFILE

GRI 102-1

Organization name

GRI 102-2

Activities, brands, products and services

GRI 102-3

Location of organization's headquarters

GRI 102-4

Location of organization's operations

Headquarters in Brasília (DF): SCN Quadra 06, Torre “A” – Bloco “A” – 6º andar–  
Shopping ID Escritório Central Headquarters in Rio de Janeiro (RJ): Rua da 
Quitanda, 196 - Centro

GRI 102-5

Nature of ownership and legal form of the organization

Publicly traded company controlled by the Federal Government.

GRI 102-6

Markets served

GRI 102-7

Scale of the organization

GRI 102-8

Information about employees (its own and third parties)

GRI 102-9

Supply chain

GRI 102-10

Main changes regarding size, structure or shareholding

GRI 102-11

Precautionary principle

GRI 102-12

External initiatives

GRI 102-13

Membership affiliations

Cover

 22, 103 , 107

 22, 23

22, 104, 107 

22, 94, 150 

150 

49 

 48, 101, 104

 57

 72

 73

*    This text was included in the English version of this Report, to better represent the GRI Materiality Disclosures Service requisites.
** The year 2016 was included in the English version of this Report, to better represent the GRI Materiality Disclosures Service requisites.

170

GRI CONTENT INDEXANNUAL REPORT ELETROBRAS 2019 
 
 
 
 
 
 
 
 
 
 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Disclosure

STRATEGY

GRI 102-14

Message from the CEO

GRI 102-15

Description of the main impacts, risks and opportunities

ETHICS AND INTEGRITY

GRI 102-16

Values, principles, standards and rules of conduct

GRI 102-17

Counseling mechanisms and ethics concerns

GOVERNANCE  

GRI 102-18

Governance structure

GRI 102-19

Delegation of authority

GRI 102-20

Executive level responsibility for economic, environmental and social issues

GRI 102-21

Consultation of stakeholders on economic, environmental and social issues

Observations

Report page

Omission

Members of governance bodies, employees and business partners receive 
training on Eletrobras’ values, principles, standards and rules of conduct. The 
documents on these operating premises must be read and signed regularly 
by all these stakeholders, whether they already have a relationship with 
the Company or are starting it. The Compliance Directorate and the Ethics 
Committee are the executive level bodies that deal with values, principles , 
standards and rules of conduct. These documents are available in different 
languages for both these audiences and other stakeholders.

Employees, business partners and stakeholders are informed about the 
Reporting Channel by the Code of Ethics and Integrity, on the internet and 
intranet pages, during the annual event of the Week of Integrity and Ethical 
Culture, and during the online training offered by the company.

The duties and powers of the Board of Directors and the Executive Board 
of Eletrobras are defined in the Bylaws and in the respective internal 
regulations, in line with the duties provided for by law. Eletrobras’ Board 
of Directors has three advisory committees: Audit and Risks Committee, 
Management, People and Eligibility Committee and Strategy, Governance 
and Sustainability Committee, all formed by board members, aiming at 
deepening studies on strategic issues that address economic, environmental 
and social aspects. The Executive Board is supported by committees and work 
groups created on demand for technical deepening of management issues. In 
addition, Eletrobras has internal rules that deal with the delegation of powers 
to authorize expenses and sign acts and contracts, establishing limits and 
delegating powers.

Eletrobras has executive-level positions and functions to address economic, 
environmental and social issues and these report to the Board of Directors, 
which is the highest corporate governance body of the Company.

As determined by the Access to Information Law (Law No. 12.527 of 
05/16/2012), Eletrobras maintains on its website the section “Access 
to Information,” with data related to the company’s management for 
consultations and requests from public agencies and the society in general.

15 

 57, 59

86, 88 

91 

 77*

7, 91, 122, 124 

*   This page reference was included in the English version of this Report to better represent the GRI Materiality Disclosures Service requisites. The page reference for the 102-19 disclosure was excluded for the same reason.

171

GRI CONTENT INDEXANNUAL REPORT ELETROBRAS 2019 
 
 
 
 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Disclosure

Observations

Report page

Omission

GRI 102-22

Composition of the highest governance body and its committees

Among the 11 members of the Board of Directors, three are also members of 
the Strategy, Governance and Sustainability Committee; three are members 
of the Management, People and Eligibility Committee and four are members 
of the Statutory Audit and Risk Committee. One of them (Wilson Ferreira 
Junior) is also president of Eletrobras.

77, 78, 79, 80,  81 

GRI 102-23

President of the highest governance body

The Chairman of the Board of Directors is not an executive officer.

GRI 102-24

Appointment and selection for the highest governance body

GRI 102-25

Conflicts of interest

GRI 102-26

Role of the highest governance body in defining purpose, 
values and strategy

GRI 102-27

Knowledge and development of the highest governance body

GRI 102-28

Performance assessment of the highest governance body

GRI 102-29

Identification and management of economic, 
environmental and social impacts

GRI 102-30

Effectiveness of risk management processes

The Board of Directors is directly involved in the development of the 
Company’s Strategic Planning and its developments and is also responsible 
for its approval. The Council also monitors its implementation. 

34, 35, 37 

82 

87 

82 

83 

57, 59 

57 

GRI 102-31

Assessment of economic, environmental and social issues

 34, 35, 37, 57, 59

GRI 102-32

Role of the highest governance body in preparing sustainability reports

GRI 102-33

Communication of critical concerns

GRI 102-34

Nature and total number of critical concerns

GRI 102-35

Remuneration policies

GRI 102-36

Process for determining remuneration

The payment in deferred installments is considered a clawback, since the 
payment is suspended or reduced in the event of a reduction in net profit of 
more than 20% in relation to the previous year.

There is no participation of compensation consultants in determining the 
compensation of Eletrobras’ senior management.

 4

91, 122 

 91

 84

 84

172

GRI CONTENT INDEXANNUAL REPORT ELETROBRAS 2019 
 
 
 
 
 
 
 
 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Disclosure

Observations

Report page

Omission

The remuneration of the Board of Directors and Fiscal Council, as well as 
of the Executive Board, after definition of SEST, is approved at the General 
Shareholders’ Meeting, observing the conditions established in the current 
legislation regarding the remuneration applied to the Boards (Law 9.292, of 
July 12, 1996).

The amounts are disclosed in an aggregated form in the Management Report 
published annually, in item 13.2 of the Reference Form, made available to the 
Brazilian Securities and Exchange Commission (CVM) and in the Corporate 
Management Report of accountability to the Federal Comptroller General 
(CGU) , which forwards it to the Federal Audit Court (TCU).

GRI 102-37

Stakeholder involvement in compensation processes

GRI 102-38

Proportion between total annual remuneration

GRI 102-39

Percentage increase in total annual remuneration

STAKEHOLDERS ENGAGEMENT

GRI 102-40

List of stakeholder groups engaged by the organization

GRI 102-41

Collective bargaining agreements

100% of Eletrobras employees are covered by collective bargaining agreements

GRI 102-42

Basis for identification and selection of stakeholders to engage with

GRI 102-43

Approach adopted for stakeholder engagement

GRI 102-44

Main topics and concerns raised with stakeholders

REPORTING PRACTICES

GRI 102-45

Entities included in the consolidated financial statements

GRI 102-46

Definition of the report content and limits of each material theme

GRI 102-47

List of material topics

GRI 102-48

Reformulations of information

Amazonas GT; Cepel; Chesf; CGTEE; Eletronorte; Eletronuclear; Furnas; Itaipu; 
holding and Eletropar

The adjustments made to the data from the previous publication are signaled 
with the marking of this disclosure* throughout this publication.

84, 95, 105, 106 

 84

 84

 6

 6

120, 122, 123, 
124, 125 

 9, 10, 122

7 

8 

*   The term “disclosure” is used in the English version of this Report, substituting the term “indicator” in its Portuguese version, to better represent the GRI Materiality Disclosures Service requisites.

173

GRI CONTENT INDEXANNUAL REPORT ELETROBRAS 2019 
 
 
 
 
 
 
 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Disclosure

Observations

Report page

Omission

GRI 102-49

Reporting changes

The 2019 Materiality Matrix has 13 themes, compared to 10 themes in 
the 2018 matrix. Some of these themes remained, but changed their 
nomenclature or were expanded and/or segregated. The following are the 
topics that have changed. In the first column are those from the 2018 matrix 
and, in the second, those from 2019:

Employee retention and development - People management and 
development
Climate change and renewable sources - Climate change / Energy transition
Ethical culture - Corruption and ethics management
Governance and risk - Corporate governance / Risk and crisis management

The following are not part of the 2019 Materiality Matrix: Relationship with 
suppliers; Biodiversity; Relationship with communities and Health and safety.

GRI 102-50

Period covered by the report

GRI 102-51

Previous report data

The previous report was published in 2019, referring to 2018.

GRI 102-52

Reporting cycle

Annual

GRI 102-53

Contact details regarding the report

GRI 102-54

"Agreement" option chosen by the organization

GRI 102-55

GRI Standards content summary

GRI 102-56

External verification

This report has been prepared in accordance with the GRI Standards:  
Core option.   

4

 4

 213 e 214

 5

 167

 6

174

GRI CONTENT INDEXANNUAL REPORT ELETROBRAS 2019 
 
 
 
 
 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Disclosure

MATERIAL THEMES

Observations

Report page

Omission

MANAGEMENT APPROACH (DISCLOSURES 103-1, 103-2 AND 103-3 APPLY TO ALL MATERIAL TOPICS AND THEIR RESPECTIVE SPECIFIC DISCLOSURES)

 GRI 103: MANAGEMENT APPROACH 2016 

GRI 103-1

Explanation of material topics and their limits

Research and Development + Innovation

Water

Socio-environmental aspects in decision-making

Digital transformation

Cybersecurity

Risk and crisis management

People development management

Human rights

Climate changes

Energy transition

Corruption and ethics management

Corporate governance

Energy supply

Financial result

Research and Development + Innovation

Water

GRI 103-2

Management approach and its components

Socio-environmental aspects in decision-making

Digital transformation

Cybersecurity

116

135

71

52, 53

54, 55

57

154, 155, 157, 
158

164, 165, 166, 
167

140, 141

119

86, 88

75

103

93

116

135, 136, 137, 
139

71

52, 53

54, 55

175

GRI CONTENT INDEXANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Disclosure

Observations

Report page

Omission

GRI 103-2

Management approach and its components

GRI 103-3

Assessment of the management approach

Risk and crisis management

People development management

Human rights

Climate changes

Energy transition

Corruption and ethics management

Corporate governance

Energy supply

Financial result

Research and Development + Innovation

Water

Socio-environmental aspects in decision-making

Digital transformation

Cybersecurity

Risk and crisis management

People development management

Human rights

Climate changes

Energy transition

Corruption and ethics management

Corporate governance

Energy supply

Financial result

57, 58, 59, 60, 61, 
63, 64, 65, 66, 
67, 68

154, 155, 157, 
158, 160, 161

164, 165, 166, 
167

140, 141, 142, 
146

119

86, 87, 89, 90, 91

75, 76, 77

103, 104, 107, 
108, 110, 112

93

116

135, 136, 137

71, 72

52, 53

54, 55

57, 58, 59, 60, 61, 
63, 64, 65, 66, 
67, 68

154, 155, 156, 
157, 158, 159, 
160, 161

164, 165, 166, 
167, 168

140, 141, 143, 
144, 145

119

86, 88, 89, 90, 91

75, 76

103, 104, 107, 
108, 110, 112

93, 94

176

GRI CONTENT INDEXANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Disclosure

ECONOMIC TOPICS

GRI 201: ECONOMIC PERFORMANCE 2016

GRI 201-1

Direct economic value generated and distributed

GRI 201-2

Financial implications and risks due to climate change

GRI 205: ANTI-CORRUPTION 2016

GRI 205-1

Operations assessed for risks related to corruption

GRI 205-2

Communication and training on anti-corruption policies and procedures

GRI 205-3

Confirmed cases of corruption and measures taken

ENVIRONMENTAL TOPICS

GRI 303: WATER AND EFFLUENTS 2018

GRI 303-1

Interactions with water as a shared resource

GRI 303-2

Management of water discharge impacts

GRI 303-3

Water withdrawal

GRI 303-4

Water disposal

GRI 303-5

Water consumption

GRI 305: EMISSIONS 2016

GRI 305-1

Direct Greenhouse Gas (GHG) emissions - SCOPE 1

GRI 305-2

Indirect Greenhouse Gas (GHG) emissions - SCOPE 2

GRI 305-3

Other indirect Greenhouse Gas (GHG) emissions - SCOPE 3

GRI 305-4

Intensity of Greenhouse Gas (GHG) emissions

GRI 305-5

Reduction of Greenhouse Gas (GHG) emissions

GRI 305-7

NOx, SOx and other significant atmospheric emissions

Observations

Report page

Omission

For detailed information, see our Financial Statements at the link: https://
eletrobras.com/en/ri/DemonstracoesFinanceiras/Administration%20
Report%202019.pdf 

For 2019, Itaipu Binacional reported the demand from the Plant office and 
the Itaipu Technological Site as abstraction of surface water. Surface water 
intake from the Bela Vista Biological Refuge (RBV) and industrial activities, 
not included, correspond to 271,088 m3.

100 

 61

 50

 89

 89

135 

135 

138 

139 

138 

143 

143 

143 

144 

145 

143 

177

GRI CONTENT INDEXANNUAL REPORT ELETROBRAS 2019 
 
 
 
 
 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Disclosure

SOCIAL TOPICS

GRI 401: EMPLOYMENT 2016

GRI 401-1

New employee hires and turnover by age group, gender and region

GRI 404: TRAINING AND EDUCATION 2016

GRI 404-1

Average number of training hours, by functional category and gender

GRI 404-2

Competency management and lifelong learning programs

GRI 404-3

Percentage of employees receiving performance and career 
development reviews

GRI 405: DIVERSITY AND EQUAL OPPORTUNITY 2016 

GRI 405-1

Diversity and equal opportunities

GRI 405-2

Mathematical ratio of salary and remuneration between women and 
men, broken down by functional category and relevant operational units

GRI 406: NON-DISCRIMINATION 2016

GRI 406-1

Discrimination incidents and corrective actions taken

GRI 407: FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING 2016

GRI 407-1

Freedom of association and collective bargaining

GRI 408: CHILD LABOR 2016

GRI 408-1

Operations and suppliers at significant risk of incidents related to child labor

GRI 409: FORCED OR COMPULSORY LABOR 2016

GRI 409-1

Operations and suppliers at significant risk of incidents related to forced 
or compulsory labor

GRI 410: SECURITY PRACTICES 2016

GRI 410-1

Security personnel trained in human rights policies or procedures

GRI 411: RIGHTS OF INDIGENOUS PEOPLES 2016

GRI 411-1

Incidents of violations involving the rights of indigenous peoples

Observations

Report page

Omission

 151

158 

156 

159 

151 

167 

166

51

51

51

127

178

Of Eletrobras’s 1,972 security guards, 1,730 are outsourced and 242 are part 
of the staff. In 2019, 42% of the total security guards were trained in human 
rights policies or procedures, including 821 outsourced employees and 8 
from the staff. 

GRI CONTENT INDEXANNUAL REPORT ELETROBRAS 2019 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Disclosure

Observations

Report page

Omission

GRI 412: HUMAN RIGHTS ASSESSMENT 2016

GRI 412-2

Training employees in human rights policies and procedures

GRI 412-3

Significant investments and contracts that include human rights clauses 
or that have undergone human rights assessments

GRI 415: PUBLIC POLICY 2016

GRI 415-1

Political contributions

GRI 418: CUSTOMER PRIVACY 2016

In compliance with the legislation, Eletrobras companies do not support or 
contribute to political parties or political campaigns of candidates for elective 
positions. This guideline is ratified in the Eletrobras Companies Code of Ethics 
and Conduct.

GRI 418-1

Proven complaints regarding breaches of privacy and loss of customer data

There are no records of substantiated complaints regarding breaches of 
customer privacy in 2019. This disclosure* does not apply to Eletrobras 
CGTEE and Eletronuclear, which do not have direct contact with customers.

SECTOR SUPPLEMENT

ORGANIZATIONAL PROFILE

EU1

EU2

EU4

Installed capacity, broken down by primary energy source 
and regulatory system

Net energy production, broken down by primary energy source 
and regulatory system

Length of overhead and underground transmission 
and distribution lines, broken down by regulatory system 

AVAILABILITY AND RELIABILITY

EU6

Electricity availability and reliability

RESEARCH AND DEVELOPMENT

EU8

Activities and expenses related to research and development aiming at the 
reliability of electricity supply and the promotion of sustainable development

AVAILABILITY AND RELIABILITY

EU10

Planned capacity against projected long-term energy demand, broken 
down by energy source and regulatory regime

*  The term “disclosure” is used in the English version of this Report, substituting the term “indicator” in its Portuguese version, to better represent the GRI Materiality Disclosures Service requisites.

168 

168 

22, 104 

105 

22, 107, 108, 109 

 109

 116

 110

179

GRI CONTENT INDEXANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Disclosure

SYSTEM EFFICIENCY

EU11

Average generation efficiency of thermoelectric plants, broken down by 
energy source and regulatory system

EU12

Losses in energy transmission and distribution as a percentage of total energy

EMPLOYMENT

EU14

Availability of skilled labor

DISASTER / EMERGENCY PLANNING AND RESPONSE

EU21

ACCESS

EU30

Contingency planning, disaster/emergency management plan and training 
programs, and recovery/restoration plans

Average plant availability factor, broken down by energy source and 
regulatory system

Observations

Report page

Omission

 106

 109

153, 154, 160

130

106

Extra GRI disclosures - associated with topics that were not mentioned in the process of determining materiality, but that Eletrobras decided to report to maintain the history and 
comparability between cycles

ECONOMIC TOPICS

GRI 204: PROCUREMENT PRACTICES 2016

GRI 204-1

Proportion of expenses with local suppliers in operating units

ENVIRONMENTAL TOPICS

GRI 304: BIODIVERSITY 2016

GRI 304-2

Description of the significant impacts on biodiversity of activities, 
products and services in protected areas and areas of high biodiversity 
value outside protected areas

GRI 304-3

Protected or restored habitats

SOCIAL TOPICS

GRI 401: EMPLOYMENT 2016

GRI 401-2

Benefits not offered to temporary or part-time employees

GRI 401-3

Return to work and retention after parental leave

 49

147

147

161

152

180

GRI CONTENT INDEXANNUAL REPORT ELETROBRAS 2019 
INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Disclosure

Observations

Report page

Omission

GRI 403: OCCUPATIONAL HEALTH AND SAFETY 2016

GRI 403-1

Percentage of the workforce represented in formal health and safety 
committees, comprised by employees from different hierarchical levels, 
who help to monitor and guide occupational health and safety programs

GRI 403-3

Employees with high incidence or high risk of illnesses related 
to their occupation

GRI 403-4

Health and safety topics covered by formal agreements with unions

GRI 413: LOCAL COMMUNITIES 2016*

GRI 413-1

GRI 413-2

Percentage of operations with local community engagement, impact 
assessment and local development programs

Operations with actual and potential negative impacts on local 
communities (location and what actual and potential impacts)

SECTOR SUPPLEMENT

EMPLOYMENT

EU16

Health and safety policies and standards for employees and 
subcontractors/outsourced employees 

LOCAL COMMUNITIES

EU20

EU22

(DMA) Management of processes for displacement and 
relocation of communities

Number of people physically or economically displaced and 
compensation offered, broken down by type of project

 162

 162

 162

124, 125, 131, 
132

124, 133

162

130

130 

*   This title was included in the English version of this Report to better represent the GRI Materiality Disclosures Service requisites.

181

GRI CONTENT INDEXANNUAL REPORT ELETROBRAS 2019 
SDG MAP

182

INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

SDG MAP

The following map shows the location in the Annual Report of our main contributions for the achievement of the Sustainable Development Goals, considering 
the macro and sub-objectives, our activities and their respective value generation. The tags referring to the SDGs were placed next to the contents mentioned 
throughout the report and appear in a different color in the case of the prioritized objectives.

Priority SDGs for Eletrobras

Strategy and vision for the future, page 33 
Cybersecurity, page 54
Risk, crisis and opportunity management, page 57 
Commitments to sustainability, page 69 
Financial capital, page 93
Operation and power supply, page 103
P&D and Innovation, page 116
Energy transition, page 119
Climate changes, page 140

Strategy and vision for the future, page 33 
Supplier Management/ Monitoring, page 50
Commitment to sustainability, page 69 
Financial capital, page 93
Added Value Distribution, page 100
Operation and power supply, page 103
Investments in communities, page 131
Employee profile, turn over and retention, page 150
People management and professional development, page 154
Occupational health and safety, page 162
Human rights, page 164

Strategy and vision for the future, page 33
Information technology management, page 52
Risk, crisis and opportunity management, page 57 
Commitments to sustainability, page 69 
Financial results, page 94
Manufactured capital, page 103
Intellectual capital, page 116
Climate changes, page 140
People management and professional development, page 154
Human rights, page 164

Cybersecurity, page 54
Risk, crisis and opportunity management, page 57
Commitment to sustainability, page 69
Energy transition, page 119
Climate changes, page 140

Commitment to sustainability, page 69
Corporate governance, page 74
Values, page 86
Commitment to business integrity, page 86
Integrity Program, page 88
Financial results, page 94
Operation and power supply, page 103
Community engagement, page 124
Human rights, page 164

183

SDG MAPANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL  
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Other SDGs

Risk, crisis and opportunity management, page 57
Energy transition, page 119
Climate changes, page 140
People management and professional development, page 154

Risk, crisis and opportunity management, page 57
Energy transition, page 119
Climate changes, page 140
People management and professional development, page 154

Risk, crisis and opportunity management, page 57
Operation and power supply, page 103
Energy transition, page 119
Climate changes, page 140
People management and professional development, page 154
Occupational health and safety, page 162

People management and professional development, page 154

Employee profile, turn over and retention, page 150
Human rights, page 164

Water, page 135

Risk, crisis and opportunity management, page 57
Employee profile, turn over and retention, page 150
People management and professional development, page 154
Human rights, page 164

Cybersecurity, page 54
Risk, crisis and opportunity managemens, page 57
Operation and power supply, page 103
Energy transition, page 119
Stakeholder groups and topics of interest, page 6
Climate changes, page 140

Risk, crisis and opportunity management, page 57
Operation and power supply, page 103
Energy transition, page 119
Water, page 135
Climate changes, page 140
People management and professional development, page 154

Risk, crisis and opportunity management, page 57
Energy transition, page 119
Water, page 135
Climate changes, page 140

Risk, crisis and opportunity management, page 57
Energy transition, page 119
Water, page 135
Climate changes, page 140

184

SDG MAPANNUAL REPORT ELETROBRAS 2019ASSURANCE

185

INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

ASSURANCE

GRI 102-56

A free translation of the original in Portuguese.

Independent auditor’s limited assurance report on 
sustainability information in the 2019 Annual Report

To the Board of Directors and Stockholders
Centrais Elétricas Brasileiras S.A. - Eletrobras
Rio de Janeiro - RJ

Introduction
We have been engaged by Centrais Elétricas Brasileiras S.A. – Eletrobras 
(“Eletrobras” or “Company”) to present our limited assurance report on the 
compilation of the sustainability information in the 2019 Annual Report of 
Eletrobras for the year ended December 31, 2019.

Responsibilities of the Company’s management
The Company’s management is responsible for the preparation and fair 
presentation of the sustainability information in the 2019 Annual Report, 
in accordance with the criteria of the Global Reporting Initiative (GRI-
STANDARDS) and for such internal control as it determines is necessary to 
enable the preparation of information free from material misstatement, 
whether due to fraud or error.

Independent auditor’s responsibility
Our responsibility is to express a conclusion on the sustainability 
information in the 2019 Annual Report based on our limited assurance 
engagement carried out in accordance with Technical Communication 
CTO 01, “Issuance of an Assurance Report related to Sustainability and 
Social Responsibility”, issued by the Federal Accounting Council (CFC), 
based on the Brazilian standard NBC TO 3000, “Assurance Engagements 

Other than Audit and Review”, also issued by the CFC, which is equivalent 
to the international standard ISAE 3000, “Assurance engagements 
other than audits or reviews of historical financial information”, issued 
by the International Auditing and Assurance Standards Board (IAASB). 
Those standards require that we comply with ethical and independence 
requirements, and other responsibilities, including in relation to the Brazilian 
Standard on Quality Control (NBC PA 01) and, therefore, the maintenance of 
a comprehensive quality control system, including documented policies and 
procedures for ethical requirements, professional standards and legal and 
regulatory requirements.

In addition, those standards require that we plan and perform our 
engagement to obtain limited assurance that the sustainability information 
in the 2019 Sustainability Report, taken as a whole, is free from material 
misstatement.

A limited assurance engagement conducted in accordance with the Brazilian 
standard NBC TO 3000 and ISAE 3000 mainly consists of making inquiries 
of management and other professionals of the entity involved in the 
preparation of the sustainability information, as well as applying analytical 
procedures to obtain evidence that enables us to issue a limited assurance 
conclusion on the information taken as a whole. A limited assurance 
engagement also requires the performance of additional procedures  
when the independent auditor becomes aware of matters that lead the 
auditor to believe that the information taken as a whole might present 
significant misstatements.

186

ASSURANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

The procedures selected are based on our 
understanding of the aspects related to 
the compilation and presentation of the 
sustainability information in the 2019 Annual 
Report, other engagement circumstances and 
our analysis of the areas in which significant 
misstatements might exist. The following 
procedures were adopted:

(a)  Planning the work, taking into consideration 

Companhia Hidro Elétrica do São Francisco – 
Chesf; Furnas Centrais Elétricas S.A. – Furnas; 
Eletrobras Termonuclear S.A.– Eletronuclear; 
Companhia de Geração e Transmissão de 
Energia Elétrica do Sul do Brasil – Eletrobras 
CGT Eletrosul; Centrais Elétricas do Norte do 
Brasil S.A. – Eletronorte; Amazonas Geração 
e Transmissão de Energia S.A. – Amazonas 
GT and Itaipu Binacional;

the materiality and the volume of 
quantitative and qualitative information and 
the operating and internal control systems 
used to prepare the sustainability information 
in the 2019 Annual Report.

(c)  Applying analytical procedures to quantitative 
information and making inquiries regarding 
the qualitative information and its correlation 
with the indicators disclosed in the 2019 
Annual Report;

(b)  Understanding the calculation methodology 

(d) Comparing the financial indicators with the 

and the procedures adopted for the 
compilation of indicators through interviews 
with the managers responsible for the 
preparation of the information of Eletrobras 
- Centrais Elétricas Brasileiras S.A., as well as 
the managers responsible for the preparation 
of the information of the following 
subsidiaries, whose information was 
consolidated in the Annual Report of Centrais 
Elétricas Brasileiras S.A. and its subsidiaries: 

financial statements and/or accounting records.

The limited assurance engagement also included 
tests to assess compliance with the guidelines 
and criteria of the Global Reporting Initiative 
(GRI-Standards) applied in the preparation of the 
sustainability information in the 2019 Annual Report.

We believe that the evidence we obtained is 
sufficient and appropriate to provide a basis for 
our limited assurance conclusion.

Scope and limitations
The procedures applied in a limited assurance 
engagement are substantially less detailed 
than those applied in a reasonable assurance 
engagement, the objective of which is the 
issuance of an opinion on the sustainability 
information in the 2019 Annual Report. 
Consequently, we were unable to obtain 
reasonable assurance that we would become 
aware of all significant matters that might be 
identified in an assurance engagement, the 
objective of which is the issue of an opinion. Had 
we performed an engagement with the objective 
of issuing an opinion, we might have identified 
other matters and possible misstatements in the 
sustainability information in the 2019 Annual 
Report. Therefore, we do not express an opinion 
on this information.

Non-financial data is subject to more inherent 
limitations than financial data, due to the nature 
and diversity of the methods used to determine, 
calculate and estimate this data. Qualitative 
interpretations of the relevance, materiality, and 
accuracy of the data are subject to individual 
assumptions and judgments. Furthermore, we 
did not carry out any work on data reported for 
prior periods, nor future projections and goals.

187

ASSURANCEANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE  
PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL 
PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

The preparation and presentation of the sustainability indicators were performed pursuant to the 
criteria of the GRI STANDARDS and, therefore, do not aim to provide assurance with the regard to 
the compliance with social, economic, environmental, or engineering laws and regulations. However, 
the aforementioned standards establish the presentation and disclosure of possible cases of non-
compliance with such regulations when sanctions or significant fines are applied. Our limited assurance 
report should be read and understood in this context, which is inherent to the criteria selected  
(GRI-STANDARDS).

Conclusion
Based on the procedures performed, as described herein, no matter has come to our attention that 
causes us to believe that the sustainability information in the 2019 Annual Report of Centrais Elétricas 
Brasileiras S.A. – Eletrobras has not been compiled, in all material respects, in accordance with the 
guidelines of the Global Reporting Initiative (GRI-STANDARDS).

Rio de Janeiro, July 14, 2020

PricewaterhouseCoopers 
Auditores Independentes 
CRC 2SP000160/O-5

Eliane Kihara 
Contadora CRC 1SP212496/O-5

188

ASSURANCEANNUAL REPORT ELETROBRAS 2019ANNEXES

189

INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

ANNEX I - CONTRIBUTION TO THE SDGS
Commitment towards the 2030 Agenda

SD Goal

Value creation

Related SDGs

Capital Impacted

Stakeholders

Main results 2019

Availability of energy 
for all, with less risk  
of socio-environmental 
impact

SDG 1, SDG 2, SDG 3, 
SDG 7; SDG 9; SDG 10; 
SDG 13; SDG 14; SDG 15

Human and Social and 
Relationship; 
Natural; 
Manufactured.

Society; 
Government/
Parliamentarians 
Regulatory bodies.

Contribution to 
a sustainable 
development

SDG 1; SDG 2; SDG 3; 
SDG 4; SDG 5; SDG 6; 
SDG 7; SDG 8; SDG 9; 
SDG 10, SDG 11; SDG 
12; SDG 13; SDG 14, 
SDG 15, SDG 16; SDG 17 

Social and Relationship, 
Financial;
Intellectual;
Human; 
Natural; 
Manufactured.

Society, Community; 
Government/
Parliamentarians 
Regulatory bodies.

Safety and reliability 
in operation (Energy 
Security)

SDG 9; SDG 11

Social and Relationship; 
Manufactured.

Society, Community; 
Government/
Parliamentarians 
Regulatory bodies.

Fair price contracting 
(sustainable)

SDG 1; SDG 8; SDG 9; 
SDG 10

Financial, Social and 
Relationship.

Society; 
Government/
Parliamentarians 
Regulatory bodies; 
Customers.

7.1 
By 2030, ensure 
universal, reliable, 
modern and 
affordable access to 
energy services.

Ensure access 
to reliable, 
sustainable, 
modern and 
affordable energy 
for all.

R$ 1,679 million paid to the 
Federal Government, states and 
municipalities for the use of soil 
and water resources.

No. of connections of Luz para 
Todos: 98,137 calls were made, 
accumulating more than 3.5 
million calls made since 2004, 
which corresponds to 16.8 
million people benefited in the 
Brazilian rural environment.

Energy generated by Proinfa 
ventures: approximately 106.6 
million MWh. In 2019, the 
program generated 8.9 million 
MWh at a cost of R$ 4.05 billion.

Generation Availability: 
Eletrobras reached an installed 
capacity of 51,143 MW in 
generation projects, which 
represents 30% of the 172,259 
MW installed in Brazil.

Transmission Line Availability: 
Eletrobras is responsible for 
64,893.64 km, which stands for 
45.25% of the total transmission 
lines in Brazil on voltage lines 
equal to or above 230 kV.

Transformers availability: 
Installation of approximately 
1.78 million transformers

6.2% reduction in transmission 
losses.

190

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

SD Goal

Value creation

Related SDGs

Capital Impacted

Stakeholders

Main results 2019

7.2
By 2030, 
substantially 
increase the share 
of renewable 
energies in the 
global energy 
matrix.

7.3
 By 2030, double 
the overall rate of 
improvement in 
energy efficiency.

7.3a
By 2030, 
strengthen 
international 
cooperation to 
facilitate access 
to clean energy 
research and 
technologies, 
including 
renewable energy, 
energy efficiency 
and advanced 
and cleaner fossil 
fuel technologies, 
and promote 
investment 
in energy 
infrastructure 
and clean energy 
technologies.

Availability of energy 
for all, with less risk of 
socio-environmental 
impact

SDG 1, SDG 2, SDG 3, 
SDG 7; SDG 9; SDG 10; 
SDG 13; SDG 14; SDG 15

Human and Social and 
Relationship; 
Natural; 
Manufactured.

Society; 
Government/
Parliamentarians 
Regulatory bodies.

Partnership in Public 
Policy Management

SDG 1; SDG 2; SDG 3; 
SDG 8; SDG 9; SDG 12; 
SDG 13; SDG 17

Social and Relationship; 
Financial, 
Intellectual; 
Natural; 
Manufactured; 
Human.

Government/
Parliamentarians and 
Regulatory Bodies.

Research, Development 
and Innovation

SDG 8; SDG 9

Intellectual

Society.

Energy conservation
Partnership in Public 
Policy Management

SDG 13
SDG 1; SDG 2; SDG 3; 
SDG 8; SDG 9; SDG 12; 
SDG 13; SDG 17

Intellectual and Natural
Social and Relationship; 
Financial;
Intellectual; 
Natural; 
Manufactured; 
Human.

Society;
Government/
Parliamentarians and 
Regulatory Bodies.

Research, Development 
and Innovation

SDG 1; SDG 7; SDG 8; 
SDG 13

Intellectual

Society.

Private Social 
Investment

SDG 1; SDG 4; SDG 13

Social and Relationship

Society.

Partnership in Public 
Policy Management

SDG 1; SDG 2; SDG 3; 
SDG 8; SDG 9; SDG 12; 
SDG 13; SDG 17

Social and Relationship; 
Financial; 
Intellectual; 
Natural; 
Manufactured; 
Human.

Government/
Parliamentarians and 
Regulatory Bodies.

Investment in R&D+I: In 2019,  
R$ 237.9 million were invested 
in the development of Cepel 
projects in contracts for R&D 
projects, technological services, 
program licensing and testing.

The commitment to clean energy 
is materialized through the 96% 
of the Eletrobras System matrix.

Energy saved by Procel’s actions: 
reduction of approximately 
21.6 million megawatt-hours 
(MWh), avoiding an emission of 
equivalent 1.6 million tCO2.

Investment in Candiota: 
Candiota thermoelectric plant, 
where R$ 216 million was 
released, corresponding to 72% 
of the total budgeted in the 
Business Plan for this plant. 

Investment in R&D + I in 
renewable sources: In 2019, R$ 
237.9 million were invested in the 
development of Cepel projects 
in contracts for R&D projects, 
technological services, program 
licensing and testing. 

8th edition of the Eletrobras 
Companies Sponsorship 
program to the Electric Sector 
Events, selecting 24 Official 
Projects and 9 Alternate Projects 
that contribute to cooperation 
and scientific and technological 
dissemination.

191

Ensure access 
to reliable, 
sustainable, 
modern and 
affordable energy 
for all.

ANNEXESANNUAL REPORT ELETROBRAS 2019 
 
INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

SD Goal

Value creation

Related SDGs

Capital Impacted

Stakeholders

Main results 2019

7.3b  
By 2030, expand 
infrastructure 
and modernize 
technology to 
provide modern 
and sustainable 
energy services to 
all in developing 
countries, 
particularly in the 
least developed 
countries, 
small island 
developing states 
and landlocked 
developing 
countries, 
according to their 
respective support 
programs.

Ensure access 
to reliable, 
sustainable, 
modern and 
affordable energy 
for all.

Country’s infrastructure 
improvement

SDG 17; SDG 9

Social and Relationship; 
Manufactured; 
Financial.

Society; 
Government/
Parliamentarians 
Regulatory bodies.

Share in Structuring 
Projects

SDG 9

Social and Relationship; 
Manufactured.

Government/
Parliamentarians 
Regulatory bodies.

Partnership in Public 
Policy Management

SDG 1; SDG 2; SDG 3; 
SDG 8; SDG 9; SDG 12; 
SDG 13; SDG 17

Social and Relationship; 
Financial;
Intellectual; 
Natural; 
Manufactured; 
Human.

Government/
Parliamentarians and 
Regulatory Bodies.

Generation Availability: 
Eletrobras reached an installed 
capacity of 51,143 MW in 
generation projects, which 
represents 30% of the 172,259 
MW installed in Brazil.

Transmission Line Availability: 
Eletrobras is responsible for 
64,893.64 km, which stands for 
45.25% of the total Brazilian 
transmission lines on voltage 
lines equal to or above 230 kV.

Inventory Studies in 
Development; Eletrobras, in 
partnership with the Bolivian 
state company ENDE, has been 
developing, since 2018, actions 
by the Communication and 
Social Interaction Program 
(PCS), within the scope of 
the Binational Hydroelectric 
Inventory Studies of the Madeira 
River, on the border between 
Brazil and Bolivia, which will be 
completed in 2020. 

In December 2019, Eletrobras 
had an International Projects 
Portfolio composed of eight 
projects, maintaining 4.7 GW in 
generation projects and 1,500 
km in transmission projects.

192

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Commitment towards the 2030 Agenda
SD Goal

Value creation

Related SDGs

Capital Impacted

Stakeholders

Main results 2019

8.1 
Sustain economic 
growth per 
capita, according 
to national 
circumstances 
and, in particular, 
at least an annual 
7% GDP growth 
in least developed 
countries2

8.4 
to progressively 
improve, by 2030, 
the efficiency of 
global resources in 
consumption and 
production, and 
strive to decouple 
economic growth 
from environmental 
degradation, in 
accordance with 
the “Ten-Year 
Plan of Programs 
on Sustainable 
Production and 
Consumption”, 
with developed 
countries taking 
the lead.

Promote a 
sustained, 
inclusive and 
sustainable 
economic 
growth, full 
and productive 
employment and 
decent work for all

Invested Capital 
Financial Return

SDG 9; SDG 16

Financial

Dividends Distribution

Financial

Contribution to 
a sustainable 
development 

SDG 1; SDG 2; SDG 3; 
SDG 4; SDG 5; SDG 6; 
SDG 7; SDG 8; SDG 9; 
SDG 10, SDG 11; SDG 12; 
SDG 13; SDG 14, SDG 15, 
SDG 16; SDG 17 

Social and Relationship, 
Financial;
Intellectual.
Human; 
Natural; 
Manufactured.

Investors, shareholders 
and market analysts; 
Government/
Parliamentarians and 
Regulatory Bodies.

Investors, shareholders 
and market analysts; 
Government / 
Parliamentarians and 
Regulatory Bodies.

Society, Community; 
Government/
Parliamentarians 
Regulatory bodies.

Net Profit of R$ 10.7 billion in 
2019, with a 15% profitability on 
the Net Worth (NW).

Increase of more than 50% in the 
Market Value from 2018 to 2019.

R$ 1,679 million paid to the 
Federal Government, states and 
municipalities for the use of soil 
and water resources.

Reduction of 48% in Net Debt / 
Managerial EBITDA.

Partnership in Public 
Policy Management

SDG 7; SDG 9

Social and Relationship; 
Financial; 
Intellectual; 
Natural; 
Manufactured; 
Human.

Government/
Parliamentarians and 
Regulatory Bodies.

13% reduction of water 
consumption from the supply 
network for administrative 
activities in relation to 2018. 

7% reduction in electricity 
consumption for use in 
administrative units compared 
to 2018. 

6% reduction in the consumption 
of fossil fuels in the ground 
vehicle fleet compared to 2018.

193

ANNEXESANNUAL REPORT ELETROBRAS 2019 
 
INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

SD Goal

Value creation

Related SDGs

Capital Impacted

Stakeholders

Main results 2019

8.5 
By 2030, achieve 
full and productive 
employment and 
decent work for all 
women and men, 
including for young 
people and people 
with disabilities, 
and equal pay for 
work of equal value

8.6 
By 2020, 
substantially 
reduce the 
proportion of young 
people without 
jobs, education or 
training.

Promote a 
sustained, 
inclusive and 
sustainable 
economic 
growth, full 
and productive 
employment and 
decent work for all

Employment and 
Income Generation

SDG 1; SDG 2; SDG 4; 
SDG 9; SDG 10

Human; 
Social and Relationship.

Workforce and family; 
Communities.

Professional Growth / 
Training

SDG 1; SDG 2; SDG 4

Human and Intellectual. Workforce and family. 

Promoting Diversity

SDG 5; SDG 10; SDG 12

Social and Relationship; 
Human; 
Manufactured.

Workforce and family; 
Society.

Private Social 
Investment

SDG 1; SDG 4; SDG 13

Social and Relationship.

Society.

Promoting culture, 
sports and events

SDG 3; SDG 4

Social and Relationship.

Society.

14,369 direct employees 
Reduction in compensation 
inequality. Higher remuneration 
is 3.4 times higher than the 
average remuneration of other 
employees.

Number of training hours: Hours 
trained by participation -> 17.32.

100% of Level 1 suppliers 
encouraged to adopt practices 
that value and promote diversity: 
16.6 improvement in 2019, 
compared to 2018.

Sponsorship: Total 
investments passed on in 2019 
R$1,982,695.36

1st Public Notice for Eletrobras 
Companies Social Projects, in 
which 12 Official Projects and 5 
Alternate Projects were selected: 
capability projects for vocational 
training, insertion in the labor 
market, thus contributing to 
reduced social inequalities of 
groups in a vulnerable situation 

194

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

SD Goal

Value creation

Related SDGs

Capital Impacted

Stakeholders

Main results 2019

8.7
Take immediate and 
effective measures 
to eradicate 
forced labor, end 
modern slavery and 
human trafficking 
and ensure the 
prohibition and 
elimination of the 
worst forms of child 
labor, including 
recruitment and 
use of child soldiers, 
and by 2025 end 
child labor in all its 
forms.

8.8 
Protect labor rights 
and promote safe 
and secure work 
environments for all 
workers, including 
migrant workers, in 
particular migrant 
women, and people 
in precarious 
employment.

Promote a 
sustained, 
inclusive and 
sustainable 
economic 
growth, full 
and productive 
employment and 
decent work for all

Fostering respect for 
human rights

SDG 4; SDG 9;  SDG 10; 
SDG 12; SDG 16

Social and Relationship; 
Manufactured.

Supplier training

SDG 4; SDG 5; SDG 10; 
SDG 12; SDG 13; SDG 16

Human; 
Social and Relationship; 
Manufactured.

Society; 
Partners, Sponsored, 
Suppliers.

Partners, Sponsored, 
Suppliers.

Sustainable supply chain

SDG 5; SDG 8; SDG 10; 
SDG 12; SDG 16

Human; 
Social and Relationship; 
Manufactured; 
Financial; 
Natural.

Partners, Sponsored, 
Suppliers.

Quality of life

SDG 3

Human, Social and 
Relationship.

Health and safety 
promotion

Supplier training

SDG 3

Human.

SDG 4; SDG 5; SDG 10; 
SDG 12; SDG 13; SDG 16

Human; 
Social and Relationship; 
Manufactured.

Workforce and family. 

Workforce and family; 
Partners,
Sponsored, 
Suppliers.

Partners, Sponsored, 
Suppliers.

Sustainable supply chain

SDG 5; SDG 8; SDG 10; 
SDG 12; SDG 16

Human; 
Social and Relationship; 
Manufactured; 
Financial; 
Natural.

Partners, Sponsored, 
Suppliers.

100% of suppliers encouraged 
to adopt practices that value 
and promote diversity: 16.6 
improvement in 2019, compared 
to 2018.

Investment in Safety and Quality 
of Life/FTE Programs: In 2019, 
Eletrobras Companies developed 
an integrated action plan focused 
on disease prevention, health 
promotion and well-being in 
the work of their employees, 
following the 2019-2023 
Business and Management 
Master Plan. 

18% reduction in accident 
frequency rate.

100% of suppliers encouraged 
to adopt practices that value 
and promote diversity: 16.6 
improvement in 2019, compared 
to 2018.

195

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Commitment towards the 2030 Agenda 

SD Goal

Value creation

Related SDGs

Capital Impacted

Stakeholders

Main results 2019

9.1 
Develop quality, 
reliable, sustainable 
and robust 
infrastructure, 
including regional 
and cross-border 
infrastructure, to 
support economic 
development and 
human well-being, 
with a focus on 
equitable and 
affordable access 
for all. 

Build resilient 
infrastructure, 
promote inclusive 
and sustainable 
industrialization 
and foster 
innovation

Biodiversity 
Conservation

SDG 3; SDG 7; SDG 8; 
SDG 11; SDG 13; SDG 14; 
SDG 15, SDG 16

Natural; 
Manufactured; 
Social and Relationship; 
Human.

Society, Community; 
Government/
Parliamentarians 
Regulatory bodies.

Country’s infrastructure 
improvement 

SDG 17; SDG 9

Availability of energy 
for all, with less risk of 
socio-environmental 
impact

SDG 1, SDG 2, SDG 3, 
SDG 7; SDG 9; SDG 10; 
SDG 13; SDG 14; SDG 15

Reallocation of 
populations

SDG 1; SDG 3; SDG 9; 
SDG 11

Social and Relationship; 
Manufactured; 
Financial.

Human and Social and 
Relationship; 
Natural; 
Manufactured.

Society; 
Government/
Parliamentarians 
Regulatory bodies.

Society; 
Government/
Parliamentarians 
Regulatory bodies.

Social and Relationship.

Community.

Share in Structuring 
Projects

SDG 7

Social and Relationship; 
Manufactured.

Safety and reliability 
in operation (Energy 
Security)

SDG 7; SDG 11

Social and Relationship; 
Manufactured.

Government/
Parliamentarians 
Regulatory bodies.

Society, Community; 
Government/
Parliamentarians 
Regulatory bodies.

Contribution to 
a sustainable 
development 

SDG 1; SDG 2; SDG 3; 
SDG 4; SDG 5; SDG 6; 
SDG 7; SDG 8; SDG 9; 
SDG 10, SDG 11; SDG 12; 
SDG 13; SDG 14, SDG 15, 
SDG 16; SDG 17 

Social and Relationship; 
Financial; 
Intellectual; 
Human; 
Natural; 
Manufactured.

Society, Community; 
Government/
Parliamentarians 
Regulatory bodies.

Expanded Transmission: Line 
aggregation in 2019 was 335 km 
higher than aggregation in 2018.

Percentage of structuring 
projects with Eletrobras share: 
The Company is present in the 
main structuring projects in the 
country, actively participating 
in the expansion of the Brazilian 
electrical system with a key 
role in the construction of the 
National Interconnected System, 
thus exercising the objectives of 
its creation.

Total GHG/ROL Emissions: 
Improvement in 2019 of 12.5% 
compared to the year 2018.

96% of clean sources in the 
Electric Matrix: 

6.2% reduction in transmission 
losses;

Robustness: 1000MW Charge 
Cut (100%), 500MW Charge 
Cut (100%), 100MW Charge Cut 
(98.3%), any charge cut (96%).

196

ANNEXESANNUAL REPORT ELETROBRAS 2019 
INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

SD Goal

Value creation

Related SDGs

Capital Impacted

Stakeholders

Main results 2019

9.2 
Promote inclusive 
and sustainable 
industrialization 
and, by 2030, 
significantly 
increase 
industry’s share in 
employment and 
gross domestic 
product, according 
to national 
circumstances, and 
double its share in 
the least developed 
countries .

9.4 
By 2030, modernize 
infrastructure 
and rehabilitate 
industries to make 
them sustainable, 
with increased 
efficiency in the use 
of resources and 
greater adoption 
of clean and 
environmentally 
appropriate 
industrial 
technologies 
and processes; 
with all countries 
acting according 
to their respective 
capacities.

Biodiversity 
Conservation

SDG 13; SDG 14; SDG 15

Natural.

Society.

Employment and 
Income Generation

SDG 1; SDG 2; SDG 4; 
SDG 9; SDG 10

Human; 
Social and Relationship.

Workforce and family; 
Communities.

Hiring predictability

SDG 1, SDG 2, SDG 3,  
SDG 12; SDG 16

Manufactured; 
Social and Relationship.

Partners, Sponsored 
Suppliers.

Fostering respect for 
human rights

SDG 8; SDG 10; SDG 16

Social and Relationship.

Society.

Country’s infrastructure 
improvement

SDG 7

Natural; 
Manufactured.

Society.

Private Social 
Investment

SDG 1; SDG 4; SDG 13

Social and Relationship.

Society.

Partnership in Public 
Policy Management

SDG 1; SDG 2; SDG 3; 
SDG 7; SDG 8; SDG 12; 
SDG 13; SDG 17

Social and Relationship; 
Financial; 
Intellectual; 
Natural; 
Manufactured; 
Human.

Government/
Parliamentarians and 
Regulatory Bodies.

Availability of energy 
for all, with less risk of 
socio-environmental 
impact

SDG 1, SDG 2, SDG 3, 
SDG 7; SDG 9; SDG 10; 
SDG 13; SDG 14; SDG 15

Human; 
Social and Relationship; 
Natural; 
Manufactured.

Society; 
Government/
Parliamentarians 
Regulatory bodies.

Build resilient 
infrastructure, 
promote inclusive 
and sustainable 
industrialization 
and foster 
innovation

R$ 3 billion in acquisitions, 63% of 
which from local suppliers.

13% reduction in water 
consumption from the supply 
network for administrative 
activities, compared to 2018.

7% reduction in electricity 
consumption for use in 
administrative units, compared 
to 2018.

6% reduction in the consumption 
of fossil fuels in the land vehicle 
fleet, compared to 2018.

Emission reduction: reduction 
of approximately 21.6 million 
megawatt-hours (MWh) (Procel), 
avoiding an emission of 1.6 
million tCO2 equivalents.

197

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

SD Goal

Value creation

Related SDGs

Capital Impacted

Stakeholders

Main results 2019

9.5 
Strengthen 
scientific research, 
improve the 
technological 
capacities of 
industrial sectors 
in all countries, 
particularly 
in developing 
countries, 
including, by 2030, 
encouraging 
innovation and 
substantially 
increasing the 
number of research 
and development 
workers per 
million people 
and public and 
private expenditure 
in research and 
development.

Build resilient 
infrastructure, 
promote inclusive 
and sustainable 
industrialization 
and foster 
innovation

Research, Development 
and Innovation

SDG 1; SDG 7; SDG 8; 
SDG 13

Intellectual.

Society.

Private Social 
Investment

SDG 1; SDG 4; SDG 13

Social and Relationship.

Society.

Biodiversity 
Conservation

SDG 13; SDG 14; SDG 15

Natural.

Society.

Investments in R&D+I / ROL: 
In 2019, R$ 237.9 million were 
invested in the development 
of Cepel projects in contracts 
for R&D projects, technological 
services, program licensing and 
testing/ROL: R$ 27,725.519.

8th edition of the Sponsorship 
Program for Eletrobras 
companies in the Electric Sector 
events, with a selection of 24 
Official Projects and 9 Alternate 
Projects that contribute to the 
scientific and technological 
cooperation and disclosure.

198

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Commitment towards the 2030 Agenda 

SD Goal

Value creation

Related SDGs

Capital Impacted

Stakeholders

Main results 2019

Safety and reliability 
in operation (Energy 
Security)

Availability of energy 
for all, with less risk of 
socio-environmental 
impact

13.1 
Reinforcing 
resilience and the 
ability to adapt 
to risks related to 
climate and natural 
disasters in all 
countries.

Contribution to 
a sustainable 
development 

Take urgent 
measures to 
combat climate 
change and its 
impacts

SDG 7, SDG 9; SDG 11

Financial, Natural; 
Human

SDG 1, SDG 2, SDG 3, 
SDG 7; SDG 9; SDG 10; 
SDG 13; SDG 14; SDG 15

Human and Social and 
Relationship; Natural; 
Manufactured

SDG 1; SDG 2; SDG 3; 
SDG 4; SDG 5; SDG 6; 
SDG 7; SDG 8; SDG 9; 
SDG 10, SDG 11; SDG 12; 
SDG 13; SDG 14, SDG 15, 
SDG 16; SDG 17 

Social and Relationship; 
Financial;
Intellectual;
Human; 
Natural; 
Manufactured.

Brand Valuation and 
Reputation;

SDG 16

Social and Relationship.

Society; 
Government/
Parliamentarians 
Regulatory bodies.

Society, Community; 
Government/
Parliamentarians 
Regulatory bodies.

Investors, shareholders 
and market analysts; 
Government/
Parliamentarians 
Regulatory bodies; 
Customers; 
Partners, Sponsored 
Suppliers.

12.5% reduction in the indicator 
entitled Total GHG/ROL 
Emissions: 

96% of clean sources in the 
Electrical Matrix;

Maximum score on the Sest 
Governance Indicator. Level I  
of Excellence.

Investors, shareholders 
and market analysts;
Government/
Parliamentarians
Regulatory bodies; 
Customers; 
Partners, Sponsored,
Suppliers.

199

ANNEXESANNUAL REPORT ELETROBRAS 2019 
INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

SD Goal

Value creation

Related SDGs

Capital Impacted

Stakeholders

Main results 2019

Availability of energy 
for all, with less risk of 
socio-environmental 
impact

SDG 1, SDG 2, SDG 3, 
SDG 7; SDG 9; SDG 10; 
SDG 13; SDG 14; SDG 15

Human; 
Social and Relationship; 
Natural; 
Manufactured.

Society; 
Government/
Parliamentarians 
Regulatory bodies.

13.2
Integrate climate 
change measures 
into national 
policies, strategies 
and plans.

Partnership in Public 
Policy Management

SDG 1; SDG 2; SDG 3; 
SDG 7; SDG 8; SDG 9; 
SDG 12; SDG 17

Social and Relationship; 
Financial; 
Intellectual; 
Natural; 
Manufactured; 
Human.

Energy conservation

SDG 7; SDG 8; SDG9; 
SDG 14; SDG 15

Natural; 
Manufactured.

Government/
Parliamentarians and 
Regulatory Bodies.

Society; 
Government, 
Parliamentarians and 
Regulatory bodies.

Reduction of 12.5% in the Total 
GHG/ROL Emissions indicator. 

96% of clean sources in the 
Electric Matrix: Improvement. 

Energy saved by Procel’s actions: 
Procel’s final energy saving result 
will only be available in April 
2020, but the estimate, mainly 
through the Procel Seal, is a 
reduction of approximately 21.6 
million megawatt-hours (MWh), 
avoiding an emission of 1.6 
million tCO2 equivalents.

Take urgent 
measures to 
combat climate 
change and its 
impacts

13.3
Improve education, 
increase human 
and institutional 
awareness and 
capacity on global 
climate mitigation, 
adaptation, impact 
reduction, and early 
warning of climate 
change.

Private Social 
Investment

SDG 1; SDG 4; SDG 13

Social and Relationship.

Society.

Promoting culture, 
sports and events

SDG 3 and SDG 4; SDG 8, 
SDG 9; SDG 13

Social and Relationship.

Society.

Partnership in Public 
Policy Management

SDG 1; SDG 2; SDG 3; SDG 
7; SDG 8; SDG 9; SDG 12; 
SDG 17

Social and Relationship; 
Financial;
 Intellectual; 
Natural; 
Manufactured; 
Human.

Government/
Parliamentarians and 
Regulatory Bodies.

Private Social Investment Value:  
R$ 423.2 million in initiatives on 
behalf of the communities which 
they relate with.

Supplier training

SDG 4; SDG 5; SDG 8; 
SDG 10; SDG 12; SDG 13

Human; 
Social and Relationship; 
Manufactured.

Partners, Sponsored, 
Suppliers.

200

ANNEXESANNUAL REPORT ELETROBRAS 2019 
 
INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Commitment towards the 2030 Agenda 

SD Goal

Value creation

Related SDGs

Capital Impacted

Stakeholders

Main results 2019

16.1 
Significantly reduce 
all forms of violence 
and related 
mortality rates, 
everywhere.

Fostering respect for 
human rights

Supplier training

SDG 8; SDG 9; SDG 10

Social and Relationship.

Society

SDG 4; SDG 5; SDG 8; 
SDG 10; SDG 12; SDG 13

Human; 
Social and Relationship; 
Manufactured.

Partners 
Sponsored 
Suppliers

100% of suppliers encouraged 
to adopt practices that value 
and promote diversity: 16.6 
improvement in 2019, compared 
to 2018

Promote peaceful 
and inclusive 
societies for 
sustainable 
development, 
provide access to 
justice for all and 
build effective, 
accountable 
and inclusive 
institutions at all 
levels

16.5 
Substantially 
reduce corruption 
and bribery in all its 
forms.

16.6 
Develop effective, 
accountable 
and transparent 
institutions at all 
levels.

Ethical, transparent and 
equitable relationship

Integrity (ethical, 
legal and transparent 
conduct)

Social and Relationship.

Human; 
Social and Relationship.

Investors, shareholders 
and market analysts 
Press and Opinion 
Makers

Society; Customers; 
Partners; Partners 
Sponsored 
Suppliers

Professional Growth / 
Training

SDG 4, SDG 8

Human; 
Social and Relationship.

Workforce and family 

Supplier training

SDG 4; SDG 5; SDG 8; 
SDG 10; SDG 12; SDG 13

Human; 
Social and Relationship; 
Manufactured.

Partners 
Sponsored 
Suppliers

Sustainable supply chain

SDG 5; SDG 8; SDG 10; 
SDG 12; SDG 16

Partnership in Public 
Policy Management

SDG 1; SDG 2; SDG 3; 
SDG 7; SDG 8; SDG 9; 
SDG 12; SDG 13; SDG 17

Human; 
Social and Relationship; 
Manufactured; 
Financial; 
Natural.

Social and Relationship; 
Financial; 
Intellectual; Natural; 
Manufactured; Human.

Partners 
Sponsored 
Suppliers

Government/
Parliamentarians and 
Regulatory Bodies

Supplier training

SDG 4; SDG 5; SDG 8; 
SDG 10; SDG 12; SDG 13

Human; 
Social and Relationship; 
Manufactured.

Partners 
Sponsored 
Suppliers

Sustainable supply chain

SDG 5; SDG 8; SDG 10; 
SDG 12; SDG 16

Human; 
Social and Relationship; 
Manufactured; 
Financial; 
Natural.

Partners 
Sponsored 
Suppliers

Maximum score on the Sest 
Governance Indicator. Level I  
of Excellence

63% from local suppliers;

Eletrobras was listed for the 
12th time on the Corporate 
Sustainability Index (ISE) of Brasil, 
Bolsa, Balcão - [B3]. It has also 
improved its performance in B3’s 
State Governance Outstanding 
Program, from 50 to 56 points, 
just four below the maximum 
score.

201

ANNEXESANNUAL REPORT ELETROBRAS 2019 
INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

SD Goal

Value creation

Related SDGs

Capital Impacted

Stakeholders

Main results 2019

Hiring predictability

SDG 4; SDG 9; SDG 10; 
SDG 12

Social and Relationship; 
Manufactured.

Partners, Sponsored
Suppliers.

Invested Capital 
Financial Return

SDG 8; SDG 9

Financial.

16.6 
Develop effective, 
accountable 
and transparent 
institutions at all 
levels. 

Brand Valuation and 
Reputation;

SDG 13

Social and Relationship.

Integrity (ethical, 
legal and transparent 
conduct)

Social and Relationship.

63% from local suppliers. 

Eletrobras was listed for the 
12th time on the Corporate 
Sustainability Index (ISE) of Brasil, 
Bolsa, Balcão - [B3]. It has also 
improved its performance 
 in B3’s State Governance 
Outstanding Program, from  
50 to 56 points, just four below 
the maximum score.

Investors, shareholders 
and market analysts; 
Government / 
Parliamentarians and 
Regulatory Bodies.

Investors, shareholders 
and market analysts; 
Government/
Parliamentarians 
Regulatory bodies; 
Customers; 
Partners, Sponsored, 
Suppliers.

Investors, shareholders 
and market analysts; 
Parliamentarians and 
Regulatory Bodies; 
Customers; 
Partners, Sponsored, 
Suppliers.

16.7 
Ensure responsive, 
inclusive, 
participatory and 
representative 
decision-making at 
all levels. 

Contribution to 
a sustainable 
development 

SDG 1; SDG 2; SDG 3; 
SDG 4; SDG 5; SDG 6; 
SDG 7; SDG 8; SDG 9; 
SDG 10, SDG 11; SDG 12; 
SDG 13; SDG 14, SDG 15, 
SDG 16; SDG 17 

Social and Relationship, 
Financial;
Intellectual;
Human; 
Natural; 
Manufactured.

Society, Community; 
Government/
Parliamentarians 
Regulatory bodies.

Participatory dialogue

SDG 1; SDG 2; SDG 3; 
SDG 4; SDG 5; SDG 6; 
SDG 7; SDG 8; SDG 9; 
SDG 10, SDG 11; SDG 12; 
SDG 13; SDG 14, SDG 15, 
SDG 16; SDG 17 

Social and Relationship, 
Financial;
Intellectual;
Human and Natural.

Society, Community; 
Government/
Parliamentarians 
Regulatory bodies.

22% of management positions 
held by women.

202

Promote peaceful 
and inclusive 
societies for 
sustainable 
development, 
provide access to 
justice for all and 
build effective, 
accountable 
and inclusive 
institutions at all 
levels

ANNEXESANNUAL REPORT ELETROBRAS 2019 
INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

SD Goal

Value creation

Related SDGs

Capital Impacted

Stakeholders

Main results 2019

16.10 
Ensure public 
access to 
information 
and protect 
fundamental 
freedoms, in 
accordance with 
national legislation 
and international 
agreements. 

Promote peaceful 
and inclusive 
societies for 
sustainable 
development, 
provide access to 
justice for all and 
build effective, 
accountable 
and inclusive 
institutions at all 
levels

Ethical, transparent and 
equitable relationship

Social and Relationship.

Investors, shareholders 
and market analysts 
Press and Opinion 
Makers.

Partnership in Public 
Policy Management

SDG 1; SDG 2; SDG 3; 
SDG 7; SDG 8; SDG 9; 
SDG 12; SDG 13; SDG 17

Social and Relationship; 
Financial;
Intellectual;
Natural;
Manufactured; 
Human.

Government/
Parliamentarians and 
Regulatory Bodies.

Satisfaction Rate - Ombudsman: 
In 2019, there was a 56% drop 
in the number of complaints 
received by Eletrobras 
Companies, from 10,427 in 2018 
to 4,542 in 2019. 

In 2019, a total of 683 requests 
for information were received 
by the SIC (Citizen Information 
Service) and all were answered 
within the year. 

Among Eletrobras Companies, 
the Holding was the one that 
received the most requests 
through e-SIC, 205 in total with 
an average response time of 
9.08 days.

203

ANNEXESANNUAL REPORT ELETROBRAS 2019 
 
INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

ANNEX II – PDNG 2020-2024 GOALS

Scorecard - main indicators

Indicator Name

Unit

History

Goal

2017

2018

2019

2019

2020

Result analysis 2019

Relative Generation 
Availability - DISPGR

Index

0.923

0.995

1.060

1.000

1.000

Goal achieved

Operational Availability 
of Transmission Lines – 
DISPOLT

Global Indicator 
(Generation + 
Marketing)

%

99.92

99.90% 99.95%

99.82%

99.82%

Goal achieved

Index

ND

1.04

1.01

0.95

1.00

Goal achieved. 

Employee Satisfaction

Index

71.10

74.18

74.18

72.76

73.10

Goal achieved

2020 Goals -  
Initiatives underway

Preventive actions in order to 
meet the generation availability 
determined by the regulatory 
agency.

Conducting preventive 
maintenance, seeking efficiency 
in the transmission business. 
The goals for transmission 
performance indicators consider 
the aging of transmission assets, 
which in many cases exceed 
30 years of service, which 
directly affects the periodicity 
and duration of scheduled 
maintenance.

Project under development, 
aiming to make the 
management of energy 
marketing more effective, 
by promoting transparency, 
integration and improvement 
of the work flow between 
Eletrobras companies.

Implementation of Sustainability 
4.0 Programs and Human Capital 
Leverage Project.

204

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Scorecard - main indicators

Indicator Name

Unit

History

Goal

2017

2018

2019

2019

2020

Result analysis 2019

Accident Frequency 
Rate with remoteness

Number of 
accidents per 
million hours 
of exposure 
to risk

2.22

2.86

2.35

1.33

2.48

Goal not achieved. There is 
an increase in the number of 
records, related to greater 
awareness and; the increase in 
hours of exposure to risk, due 
to the increase in the number 
of facilities in the production 
system (plants, substations and 
transmission lines). 

2020 Goals -  
Initiatives underway

Occupational Health and Safety 
Program, with actions aimed 
at preventing occupational 
diseases and accidents 
at Eletrobras companies, 
considering employees and 
contractors. Until 2019, the goal 
of this indicator was only related 
to own employees. The 2020 
goal includes employees and 
third parties. 

Project Management 
Maturity Index

GHG emissions from 
own UTEs for net 
energy generated 
(tCO2e/MWh)

GHG emissions from 
own UTEs for net 
energy generated 
(tCO2e/MWh)

GHG emissions from 
the use of fossil fuels in 
the vehicle fleet

Index

ND

2.33

2.89

2.49

NA

Goal achieved.

%

0.76

0.67

0.62

0.66

0.61

%

0.76

0.67

0.62

0.66

0.61

We reduced GHG emissions from 
own UTEs by 8% for net energy 
generated (tCO2e/MWh).

Implementation of Sustainability 
4.0 Programs and Energy 
Transition Project.

We reduced GHG emissions from 
own UTEs by 8% for net energy 
generated (tCO2e/MWh).

Implementation of Sustainability 
4.0 Programs and Energy 
Transition Project.

tCO2e

 12,285 

 12,141 

 11,374 

 12,105 

 11,340 

We reduced our GHG emissions 
by 6.3% due to the use of fossil 
fuels in our vehicle fleet.

Implementation of Sustainability 
4.0 Programs and Energy 
Transition Project.

205

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Scorecard - main indicators

Indicator Name

Unit

History

Goal

2017

2018

2019

2019

2020

Result analysis 2019

%

99.68% 99.66% 99.77%

99.40%

99.40%

Goal achieved.

2020 Goals -  
Initiatives underway

Conducting preventive 
maintenance, seeking efficiency 
in the transmission business.

%

ND

90%

80%

80%

100%

Goal achieved.

Consolidation of the Eletrobras 
companies integrity program.

Operational Availability 
of Transformers - 
DISPOTR

Suppliers exposed to 
the risk of fraud and 
corruption aware of the 
Eletrobras companies’ 
Compliance Program

Management positions 
held by women

%

21.0%

21.1%

21.7%

21.0%

21.0%

Goal achieved.

Continue the Eletrobras Gender 
Equity Program. Maintain our 
commitment towards gender 
equity and respect for human 
rights, as well as the UN Women’s 
Empowerment Principles. 

Wage Difference 
(Remuneration) 

times

ND

ND

3.4

Achieve the 
amount of up to 
10x by 2020.

NA

Goal achieved.

Reduction of electricity 
consumption for 
administrative activity 
from the public 
distribution network 
(MWh)

%

5.9%

3.4%

7.0%

0.2%

0.2%

Goal achieved. The reduction in 
the number of employees and 
vacancy in real estate favored 
the achievement of the goal for 
this indicator.

Implementation of Sustainability 
4.0 Programs and Climate 
Change Mitigation and 
Environmental Protection 
Project.

206

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Scorecard - main indicators

Indicator Name

Unit

History

Goal

2017

2018

2019

2019

2020

Result analysis 2019

2020 Goals -  
Initiatives underway

Reduced consumption 
of fossil fuels in the 
ground vehicle fleet (GJ)

The reduced 
consumption of 
water from the 
supply network in the 
administrative activity

Level 1 suppliers 
encouraged to adopt 
practices that value and 
promote diversity

Level 2 Suppliers 
Evaluated on 
Sustainability Risk

Due Diligence in 
Human Rights of 
Critical Suppliers

%

5.1%

1.1%

6.4%

0.2%

0.2%

%

11.1%

-0.4%

13.0%

0.3%

0.3%

%

ND

83.40%

100%

60%

80%

Goal achieved. Better fleet 
management and reduction in 
the number of vehicles helped to 
achieve the goal.

Implementation of Sustainability 
4.0 Programs and Climate 
Change Mitigation and 
Environmental Protection 
Project.

Goal achieved. The reduced 
number of employees and 
vacancy in real estate helped 
achieve the goal.

Implementation of Sustainability 
4.0 Programs and Climate 
Change Mitigation and 
Environmental Protection 
Project.

Goal achieved. Online training 
and insertion of clauses in 
suppliers’ contracts helped 
achieve the goal.

Implementation of Sustainability 
4.0 Programs and Sustainable 
Supplier Management Project.

%

ND

ND

0%

5%

25%

Goal not achieved. 

Implementation of Sustainability 
4.0 Programs and Sustainable 
Supplier Management Project

%

ND

ND

5.4

Evaluate, by 
2021, 100% of 
Critical Suppliers 
in Human Rights 
Risks

Evaluate, by 
2021, 100% of 
Critical Suppliers 
in Human Rights 
Risks

We are on our way to attain our 
goal by 2021. The consolidated 
result for 2019 (5.4%) 
demonstrates the challenge 
we will face to achieve our 
commitment. 

Implementation of Sustainability 
4.0 Programs and Project 
Engagement of Stakeholders 
in the Value Chain to raise 
awareness on the subject of 
Human Rights.

207

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Scorecard - main indicators

Indicator Name

Unit

History

Goal

2017

2018

2019

2019

2020

Result analysis 2019

2020 Goals -  
Initiatives underway

Due Diligence in 
Human Rights of joint 
ventures/SPEs

%

ND

ND

73.2

Evaluate, by 
2022, 100% of 
Joint-Ventures 
in Human Rights 
Risks

Evaluate, by 
2022, 100% of 
Joint-Ventures 
in Human Rights 
Risks

We are on our way to attain our 
goal by 2021. The consolidated 
result for 2019 (73.2%) 
demonstrates the challenge 
we will face to achieve our 
commitment. 

Implementation of Sustainability 
4.0 Programs and Project 
Engagement of Stakeholders 
in the Value Chain to raise 
awareness on the subject of 
Human Rights.

Level 1 Suppliers 
Trained in Human 
Rights%

%

ND

ND

4.7

Train, by 2021, 
100% of Level 
1 Suppliers in 
Human Rights

Train, by 2021, 
100% of Level 
1 Suppliers in 
Human Rights

We are on our way to attain our 
goal by 2021. The consolidated 
result for 2019 (4.7%) 
demonstrates the challenge 
we will face to achieve our 
commitment. 

Implementation of Sustainability 
4.0 Programs and Project 
Engagement of Stakeholders 
in the Value Chain to raise 
awareness on the subject of 
Human Rights.

Employees Trained in 
Diversity and Human 
Rights

Share of clean energy 
sources (solar, wind, 
hydraulic, nuclear) 
in the company’s 
electrical matrix

Investment in R&D+I/
ROL

%

ND

ND

26.6

Train, by 2021, 
100% of 
Employees in 
Diversity and 
Human Rights

Train, by 2021, 
100% of 
Employees in 
Diversity and 
Human Rights

We are on our way to attain our 
goal by 2021. The consolidated 
result for 2019 (26.63%) 
demonstrates the challenge 
we will face to achieve our 
commitment. 

Implementation of Sustainability 
4.0 Programs and Project 
Engagement of Stakeholders 
in the Value Chain to raise 
awareness on the subject of 
Human Rights.

%

94.8%

95.2%

96.0%

94.6%

94.6%

Goal achieved.

%

0.8%

1.4%

1.2%

1.0%

1.0%

Goal achieved.

Maintain the contribution to the 
expansion of the Brazilian electric 
system through clean and/or 
renewable sources.

Implementation of Sustainability 
4.0 Programs and Project Synergy 
with Industry 4.0.

208

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Scorecard - main indicators

Indicator Name

Unit

History

Goal

2017

2018

2019

2019

2020

Result analysis 2019

Total GHG/Rol 
Emissions

tCO2e/(R$ k)

0.295

0.247

0.213

 0.181 

0.173

The 0.216 tCO2e/result (R$ 
k) did not reach the goal of 
0.181 tCO2e/(R$ k). Despite the 
reduction in GHG emissions, the 
consolidated amount of ROL 
was below expectations due to 
the accounting adjustments to 
transmission revenue.

Scope 1 emissions

Thousands of 
tCO2e

Adjusted Scope 2  
GHG emissions

Thousands of 
tCO2e

ND

5,350

5,227

 5,297 

 5,175 

Goal achieved.

ND

9.489*

8.579*

8.580*

 8.494*

Goal achieved.

2020 Goals -  
Initiatives underway

Implementation of Sustainability 
4.0 Programs and Energy 
Transition Project.

Implementation of Sustainability 
4.0 Programs and Energy 
Transition Project.

Implementation of Sustainability 
4.0 Programs and Energy 
Transition Project.

Expansion of the 
 Scope 3 Sources of 
GHG Emissions

Category

5

5

5

Include 2 new 
sources in the 
GHG emissions 
inventory by the 
year 2023

Include 2 new 
sources in the 
GHG emissions 
inventory by the 
year 2023

We maintained, for 2019, 
the same scope of sources of 
greenhouse gas emissions from 
Scope 3.

Implementation of Sustainability 
4.0 Programs and Energy 
Transition Project.

Total NOX Emissions

(t/year)

8,052 

4,645 

8,769

24,821 

24,821 

Goal achieved.

Total SOX Emissions

(t/year)

15,722 

11,344 

10,817 

27,127 

27,127 

Goal achieved.

Total PM Emissions

(t/year)

1,565 

908 

425

4,229 

4,229 

Goal achieved.

Implementation of Sustainability 
4.0 Programs and Energy 
Transition Project.

Implementation of Sustainability 
4.0 Programs and Energy 
Transition Project.

Implementation of Sustainability 
4.0 Programs and Energy 
Transition Project.

*  The numbers for this indicator have been adjusted in the English version of this report, with a corrected unit of measurement. In the Portuguese version, they were presented in TCO2e.

209

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Scorecard - main indicators

Indicator Name

Unit

History

Goal

2017

2018

2019

2019

2020

Result analysis 2019

2020 Goals -  
Initiatives underway

Fugitive SF6 emissions

(tCO2e)

18,494 

32,576 

34,941 

157,371 

157,371 

We increased our total SF6 
emissions by 7.3%, yet we remain 
well below the reference value, 
considering the characteristics of 
our plants and the requirements 
of the current environmental 
legislation.

Implementation of Sustainability 
4.0 Programs and Energy 
Transition Project.

Outsourced Accident 
Frequency Rate with 
remoteness

Number of 
accidents per 
million hours 
of exposure 
to risk

3.54

2.32

ND

Reduce the 
Accident 
Frequency Rate 
with remoteness 
of Outsourced 
workers  in 
relation to the 
previous year

-

It started to be informed together 
with the accident frequency rate 
of own employees.

Occupational Health and Safety 
Program, with actions aimed at 
preventing occupational diseases 
and accidents at Eletrobras 
companies, considering 
employees and contractors.

210

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Scorecard - main indicators

Indicator Name

Unit

History

Goal

2017

2018

2019

2019

2020

Result analysis 2019

Energy Saved by Procel 
Actions

Billion kWh/
year

21.2

23.0

21.6

25.7

27.7

Goal not achieved.

2020 Goals -  
Initiatives underway

Eletrobras has been investing 
in actions to combat waste and 
energy efficiency at Procel. The 
energy results obtained by the 
program’s actions contribute 
to the efficiency of goods and 
services, also allowing the 
postponement of investments 
in the electricity sector, thus 
reducing environmental impacts. 
Thus, the indicator proves to 
be adequate for monitoring the 
contribution to the achievement 
of SDG 7, target 7.3, being the 
main indicator of performance 
evaluation for the National 
Electricity Conservation Program 
(Procel).

SDG Alignment 
Indicator

Index

ND

ND

ND

NA

1.0

New indicator, agreed upon from 
PDNG 20-24.

Implementation of Sustainability 
4.0 Programs and Sustainable 
Action Project/2030 Agenda.

211

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

Scorecard - main indicators

Indicator Name

Unit

History

Goal

2017

2018

2019

2019

2020

Result analysis 2019

Compliance with Audit 
Requests

%

ND

ND

ND

NA

100%

New indicator, agreed upon from 
PDNG 20-24.

2020 Goals -  
Initiatives underway

Indicator inserted in the variable 
compensation programs of 
managers and directors, in order 
to increase the engagement 
in meeting the requests of 
the internal audit, with the 
consequent improvement of 
processes.

Training Hours/Number 
of employees

hours

ND

ND

ND

NA

 50 

New indicator, agreed upon from 
PDNG 20-24.

Implementation of Sustainability 
4.0 Programs and the Human 
Capital Leverage Project.

Energy Saved in 
Eletrobras Corporate 
Buildings

% kWh/year 
saved

ND

ND

ND

NA

 5.28 

New indicator, agreed upon from 
PDNG 20-24.

Implementation of Sustainability 
4.0 Programs and the Energy 
Transition Project.

212

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

CREDITS

GRI 102-53

Eletrobras – Centrais Elétricas Brasileiras S.A. offers several channels of 
contact with stakeholders.

Central Office
Rua da Quitanda, 196 – Centro 
Rio de Janeiro/RJ – CEP: 20091-005 
General phone number: (21) 2514-5151

Contact Us – Eletrobras Website > Contact Us 
Website – www.eletrobras.com 
Facebook – www.facebook.com/Eletrobras 
YouTube – www.youtube.com/user/SistemaEletrobras 
Twitter – @Eletrobras 
Instagram - @eletrobrasoficial 
LinkedIn – www.linkedin.com/company/eletrobras

Ombudsman
Rua da Quitanda, 196 – 4º andar 
Centro - Rio de Janeiro/RJ – CEP: 20091-005 
Phone number: (21) 2514-4526/5895 
www.eletrobras.com/ouvidoria 
ouvidoria@eletrobras.com

Responsible: Thatiana Martins dos Santos Silva 
President of the ethics committee: Andrea Costa Amâncio Negrão

Reporting Channel
www. eletrobras.com/canaldedenuncias

Branches
Eletrobras maintains multinational offices: 
Cone Sul (Montevideo - Uruguay) 
Av. Luis Alberto de Herrera 1.248 Torre 2, oficina 311, CP – 11.300

Relationship with Investors (RI)
Phone number.: (21) 2514-6331 ou (21) 2514-6333 
Fax: (21) 2514-5964 
Website – www.eletrobras.com.br/elb/ri 
Contact RI  – invest@eletrobras.com 
Ombudsman RI - ombudsman-ri@eletrobras.com

Branches
Eletrobras maintains multinational offices: 
Cone Sul (Montevideo - Uruguay) 
Av. Luis Alberto de Herrera 1.248 Torre 2, oficina 311, CP – 11.300

Depositary Institution and Stock Portfolio Manager
Eletrobras 
Banco Bradesco S.A.65 
Shares and Custody Department 
Phone number: (11) 3684-9441 
Fax: (11) 3684-3811

If you have questions about technical terms presented throughout this 
publication, access the Eletrobras Electric Energy Dictionary, available at: 
Eletrobras>Eletrobras News Agency>Institutional Communication

Channel for communication about this publication: GRI 102-53

sustentabilidade@eletrobras.com

213

ANNEXESANNUAL REPORT ELETROBRAS 2019INTRODUCTION

CORPORATE PROFILE

STRATEGY AND VISION 
FOR THE FUTURE

CORPORATE GOVERNANCE 
AND ETHICS 

CAPITAL PERFORMANCE

GRI CONTENT 
INDEX

SDG MAP

ASSURANCE

ANNEXES

This Annual Report is the result of the efforts of the Eletrobras team. We 
thank everyone for their participation and commitment.

General-Coordination
Management and Sustainability Board

Editorial Core
Eletrobras Communication and Institutional Relations and Sustainable Vision

Nucleus of Sustainability Disclosures* and Report Assurance
Eletrobras Companies Executive Sustainability Committee

Data Collection and Management
IGS Report System

Coordination of GRI disclosures* collection, consulting, writing and translation
Visão Sustentável

Graphic design, diagramming, infographics and illustrations
Visão Sustentável

We would like to thank the professionals of Eletrobras companies who 
provided the necessary information for the preparation of the 2019 Annual 
Report and all interested parties who participated in our research on the 
relevant topics and substantially contributed to this work.

* The term “disclosures” is used in the English version of this Report, substituting the term “indicators” 
    in its Portuguese version, to better represent the GRI Materiality Disclosures Service requisites. 

Chapters Opening Photos
Cover- Trampoline panorama of the spillway. Itaipu Binacional /  
Caio Coronel Collection; and Wind Complex. Eletrobras Chesf.

Table of contents – page 2
Transmission line maintenance. Eletrobras CGT Eletrosul Collection

Chapter 1 – page 3
Itumbiara hydroelectric plant. Eletrobras Furnas / A. C. Júnior Collection.

Chapter 2 – page 21
Tucuruí hydroelectric plant. Eletrobras Eletronorte Collection.

Chapter 3 – page 33
Cerro Chato Wind Plant. Eletrobras CGT Eletrosul / Hermínio Nunes Collection.

Chapter 4 – page 74
Load dispatch room of the Itaipu hydroelectric plant. Itaipu 
Binational / Alexandre Marchetti Collection.

Chapter 5 – page 92
Fish farming station. Eletrobras Chesf.

Chapter 6 – page 169
Group in playful activity, compliance game, during the Week of
Ethical Culture at Eletrobras. Eletrobras holding / Cláudio Ribeiro collection

Chapter 7 – page 181
Active volunteer. Eletrobras holding / Cláudio Ribeiro collection.

Chapter 8 – page 185
Dam of the Itaipu hydroelectric plant. Itaipu Binational /
Alexandre Marchetti collection.

Chapter 9 – page 189
Mauá thermal power plant 3. Eletrobras Amazonas GT / Alessandro Nunes 
collection

214

ANNEXESANNUAL REPORT ELETROBRAS 2019215