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Centrais Electricas Brasileiras S.A.- Eletrobras

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FY2020 Annual Report · Centrais Electricas Brasileiras S.A.- Eletrobras
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Eletrobras
Annual Report 2020

Contents

Introduction 
Message from management 
2020 at a glance 
2020 Overview 
About this Report
Our EESG journey

69 
70 
77 
85 
94
96

PROSPERITY 
Financial performance 
Operating performance
R&D and Innovation
Supplier management
Social Value Creation 

GOVERNANCE
About Eletrobras 
Presence in Brazil and Latin America
The Eletrobras Identity 
Embedding sustainability in governance
Recognition 
Integrity Program 
Ethics   
Risk management
Strategic Planning

99
100 
114 
115 

125 
127
134
138

PEOPLE
Our employees 
Stakeholder engagement
Human Rights 

PLANET
Water   
Climate Change 
Biodiversity

3 
4 
7 
9 
11
19 

21
23 
25 
32 
38 
44 
46
50
52
61

ELETROBRAS
ANNUAL REPORT 2020

Cover image: The Sobradinho Dam. Photo by: André Schuler. 

144

GRI CONTENT INDEX

164

ASSURANCE REPORT  

166

APPENDIXES 

184

CREDITS 

 
 
 
 
 
 
 
 
 
 
 
 
3

Introduction

We are pleased to present our An-
nual Report 2020, an account of our 
achievements and performance in the 
year and our policies, strategies, direc-
tion and commitment to ESG (environ-
mental, social and governance). 

We welcome any questions or feedback 
on this Report. 

Please write to  
sustentabilidade@eletrobras.com  
GRI 102-53

The Xingó Dam. Chesf Archives

MESSAGEELETROBRAS   I  ANNUAL REPORT 2020EESG JOURNEYGOVERNANCEPEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTAPPENDIXES4

Message from 
Management 

GRI 102-14

In such an aberrant year as 2020, the 
important role of reliable electricity 
in the response to the coronavirus 
pandemic increased stakeholders’ 
awareness of how essential Eletrobras’s 
services are. 

We faced the biggest operational 
challenge in our history. At the onset 
of the crisis, we immediately made 
the unprecedented decision to assign 
75% of our employees to work from 
home, while the rest of our workforce 
continued to work at our plants, 
substations and operation centers 
across Brazil under stringent health and 
safety protocols.

The successful transition was made 
possible by an extensive restructuring 
process in recent years across the 
Eletrobras Group, in which we 
modernized our governance structure, 
invested in operations automation, 
and implemented a single-instance 
SAP ERP system at all Eletrobras Group 
companies. The pandemic tested our 
resilience, and these measures proved 
successful. Through them, we were 
able to remotely operate 399 facilities 
– including plants, substations and 
operation centers – from 183 main and 
backup sites. 

The safety protocols we implemented 
aimed to maintain the reliability 
and availability of our generation 
and transmission assets at or higher 
than pre-pandemic levels. We also 
supported society at such a critical 
time by delivering the best we have to 
offer: the energy that Brazil needs to 
function and develop. At the height of 
the pandemic, we supplied as much as 
40%* of Brazil’s generation capacity.

As our operations crews continued 
to work on the front lines to ensure 
a continued, reliable supply of 
electricity, Eletrobras Group’s 
executive directors set up a Crisis 
Committee that met on a daily basis to 
assess developments, establish safety 
protocols, and take the measures 
necessary to guarantee operational 
continuity. This Committee has also 
monitored employee health and 
provided support to their families. 

As we navigated the severe crisis in 
2020, Eletrobras made important 
progress across different business 
fronts. We launched a Cultural 
Transformation program – one of the 
most important programs in our recent 
history – to build a corporate culture 
based on creativity, collaboration, 
innovation and sustainability, and a 
meritocratic, high performance work 
environment in which employees’ 
talents and accomplishments are 
recognized and rewarded. Following 
a baseline survey to determine the 
current state of Group companies’ 
organizational culture, based on 
the perspectives and suggestions of 
employees, we will lay the groundwork 
over the next few months for a major 
transformation to build the Eletrobras 
Brazilians want: a modern, dynamic and 
meritocratic organization. 

*Referring to the period from 3/10/2020 to 8/25/2020, 
during which Eletrobras accounted for 40% of the 
generation capacity of the National Grid at peak.

ELETROBRAS   I  ANNUAL REPORT 2020GOVERNANCEPEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXES5

 In 2020 we made continued progress 
in our investiments optimization. We 
completed the sale of SPEs Mangue 
Seco 2, Centroeste, MTE, Santa Vitória 
do Palmar and Complexo Campos 
Neutrais. Several SPEs were sold, wound 
up and merged in 2020, reducing 
the number of SPEs we have a stake 
in from 136 to 94. We also approved 
the acquisition of minority interests in 
and the merger of 12 other SPEs into 
subsidiaries Furnas (Transenergia Goiás) 
and Chesf (11 projects within the Pindaí 
I, II and III wind farm clusters), further 
reducing the number of SPEs we hold to 
82 in early 2021.

Elvira Presta. Eletrobras Archives

Ruy Schneider. Eletrobras Archives

We completed a project to 
achieve compliance with 
Brazil’s new General Data 
Protection Act (LGPD) at 
Group companies 

In addition, we completed the merger 
of two subsidiaries in the South: 
Eletrosul and CGTEE. The project was 
launched in 2017 and incorporated into 
Eletrobras’s Business and Management 
Master Plan (PDNG), with a focus on 
achieving corporate synergies across 
regional subsidiaries. The company 
resulting from the merger, CGT 
Eletrosul, is a fully integrated operation 
focused on Brazil’s south, benefiting 
from greater operational efficiency, 
process improvement and optimized 
performance. 

Restructuring also progressed 
on the organizational front, with 
changes aiming to integrate the 
holding company’s and subsidiaries’ 
organizational structures. Internally, 
we completed a project to achieve 
compliance with Brazil’s newly 
introduced General Data Protection 
Act (LGPD) at Group companies, 
and published a new version of the 
Eletrobras Code of Ethical Code and 
Integrity, which we then disseminated 
through extensive employee 
communications and training. 

In the Transmission segment, the 
year was marked by Eletrobras’s 
participation in energy auctions for 
the first time in six years. The holding 
company led the participation of 
three subsidiaries in the auctions, 
with stringent financial discipline. A 
particularly significant milestone in 

the year was the successful completion 
of the rate-setting reviews for 
transmission concessions extended 
under Law no. 12 783/2013. The 
rate-setting review results were 
incorporated into the Permitted 
Annual Revenue (RAP) for the 2020-
2021 rate-setting cycle, adjusted and 
remunerated by the real Cost of Equity 
(Ke) for the transmission segment as 
established by the Brazilian power 
sector regulator, ANEEL. Under 
MME Ordinance 120/2016, the 
current cycle’s rate-setting review 
also included the portion of Ke 
remuneration not incorporated from 

ELETROBRAS   I  ANNUAL REPORT 2020GOVERNANCEPEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXES6

We would like to express 
our solidarity with the 
families of Brazilians who 
have lost their lives, and 
honor the memory of the 
colleagues we have lost to 
the pandemic

the date of concession extension to 
the tariff review. This portion had been 
excluded by ANEEL from the tariffs 
in 2017 under injunctions that were 
repealed in 2020. 

In the Generation segment, we 
resumed construction of the Angra 
III nuclear power plant, with a budget 
allocation of R$ 3.5 billion for a 
Critical Path Acceleration Plan under 
which the works will be completed 
by 2026. Provisional Measure 988, 
which has passed both the House 
and the Senate, outlines the pricing 
conditions for a new 40-year electricity 
reserve contract that will ensure the 
sustainability of the project as well as 
rate affordability. 

 A restructuring of our electricity 
trading business model will deliver 
further improvements over the coming 
years. In innovation, we became a 

founding member of the Center for 
the Fourth Industrial Revolution (C4IR) 
Brazil, a public-private partnership 
among the World Economic Forum, 
the Brazilian Federal Government, 
the São Paulo State Government and 
industry. C4IR is the first center of 
its kind in Brazil and will be focused 
on artificial intelligence, machine 
learning, the Internet of Things, 
urban transformation and data 
policy. The goal of the center is to 
promote the adoption of innovative 
technologies through scalable public 
policies that can help to make Brazil’s 
companies and the broader economy 
more competitive, productive and 
sustainable. 

Eletrobras is proud of the initiatives 
we have pursued as a signatory 
of the Global Compact and the 
recognition they have earned from 
the market, including an upgraded 
score in the Carbon Disclosure Project 
(A-) and Dow Jones Sustainability 
Index, and a Second Party Opinion 
to issue green bonds, all of which 
attest to our commitment to 
sustainable development. Another 
highlight of the year was the launch 
of our EESG Journey, a dedicated 
section on the Eletrobras website 
featuring consolidated indicators on 
environmental, social and governance 
performance. The new space will 
increase visibility around these 
issues and underline the importance 
we attach to them in our business 
strategy. 2020 was an unprecedented 
year for society – and with all our 

efforts and important achievements 
in the year, we felt compelled to do 
even more. Eletrobras Companies 
contributed R$ 23.7 million as part of 
the COVID-19 response to hospitals 
in the National Healthcare System 
(SUS) across Brazil, in partnership with 
the Brazilian Development Bank’s 
(BNDES) “Saving Lives” program.  
We organized campaigns to donate 
equipment and PPE, grocery packs, 
personal hygiene kits, COVID-19 
tests and masks to socially vulnerable 
families and communities surrounding 
our operations. The campaigns were 
informed by a survey that mapped 
out our strategic assets and the 
stakeholders they interact with. In 
2021, we donated 100 large, 1.000 m³ 
oxygen cylinders to Manaus.

We would like to thank all our 
employees for the dedication, 
determination and competence that 
have made Eletrobras the company it 
is today. We would also like to express 
our solidarity with the families of 
Brazilians who have lost their lives, and 
honor the memory of the colleagues 
we have lost to the pandemic. And 
lastly, we wish to extend our thanks 
to our shareholders, partners and 
other stakeholders for your trust 
and recognition of the efforts and 
achievements described in this report. 

Elvira Baracuhy Cavalcanti Presta   
CEO (interim)

Ruy Flaks Schneider                            
Chairman of the Board of Directors

ELETROBRAS   I  ANNUAL REPORT 2020GOVERNANCEPEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXES2020 at a glance

Amid the COVID-19 pandemic, 
Eletrobras Companies donated 
approximately R$ 24 million to 
support the emergency response 
(page 10). 

From 2018 to 2020, we generated 
more than R$ 30 billion in net income

Eletrobras recorded a ratio of 
Net Debt to EBITDA of 1.5 times

We posted a return on equity of 8.7%

7

We paid dividends of R$ 2.6 billion in 
the year and R$ 2.3 billion in January 
2021 (interim dividends)

In 2020, we launched a corporate 
nominations management system to 
more efficiently assess the profiles 
of candidates to our more than 500 
Board of Directors and Executive 
Board Positions across Group 
companies (page 28).

We optimized the number of Special-
Purpose Entities (SPEs) held by 
Eletrobras, generating proceeds of 
approximately R$ 900 million* (page 67).

* Including approximately R$ 896 million in connection 
with a competitive procedure in 2019 – of which the 
first and second installments were paid in 2020  –  and 
approximately R$ 43 million in connection with an 
auction in 2018, of which the second installment was 
paid in 2020.

           MESSAGEELETROBRAS   I  ANNUAL REPORT 2020EESG JOURNEYGOVERNANCEPEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTAPPENDIXESEletrobras received a Second Party Opinion 
(SPO) in 2020 to issue green bonds to 
finance wind and solar farm projects.  
The SPO was issued by Vigeo Eiris 
following an assessment on ESG aspects.
We ranked 1st place in the electric power 
and gas sector in emerging markets. 

We completed a corporate reorganization 
that created Companhia de Geração e 
Transmissão de Energia Elétrica do Sul do 
Brasil (CGT Eletrosul), a public generation and 
transmission company resulting from a merger 
of two Eletrobras subsidiaries in the South: 
Eletrosul and CGTEE. (page 70)

We launched our EESG Journey, 
providing an overview of our Economic, 
Environmental, Social and Governance 
performance.  We implemented a structure of 
four pillars – Prosperity, Planet, People and 
Governance – broken down into 12 key drivers, 
based on a framework launched by the World 
Economic Forum in September 2020.

8

We committed to offset 100% of our 
holding company’s Greenhouse Gas 
(GHG) emissions from 2021

For the fifth consecutive year, we 
linked executive directors variable 
compensation to a set of ESG targets, 
including targets on climate change, 
energy efficiency, health and safety, 
research and development, supplier 
due diligence, and gender equity.

We invested more than                                          
R$ 472 million in 
Technology and 
Innovation, including more 
than 100 research projects in areas 
such as: Operation, supervisory, 
control and protection of electric 
power systems, and alternative energy 
sources.

MESSAGEELETROBRAS   I  ANNUAL REPORT 2020EESG JOURNEYGOVERNANCEPEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTAPPENDIXES9

Brazilian power sector. The initiative 
provided loans to fund distributors’ 
payments to generation companies 
for contract power. Another factor 
that positively affected our financial 
performance in the year was the rate-
setting review by ANEEL. (Read more in 
Financial performance, on page 70)

In closing, we would be remiss not to 
mention and honor the memory of the 
15 employees we lost to COVID-19.  

2020 Overview 

The novel coronavirus pandemic set the 
tone for 2020 and directly affected the 
positive and negative impacts on the 
businesses, processes and operations of 
Eletrobras Group companies. 

Structural preparations made in 
advance ensured were able to respond 
promptly as soon as the pandemic 
reached Brazil. We immediately set up a 
crisis committee with CEOs of all Group 
companies and all executive officers 
of the holding company. Alongside 
the crisis committee, we created three 
monitoring and action groups for: 
operations, electricity trading and 
management infrastructure. These 
groups helped to accelerate important 
integration processes, develop 
operation protocols and implement 
strategies for protecting our employees, 
maintaining our management 
infrastructure, and engaging in 
corporate social responsibility initiatives. 
Eletrobras made approximately R$ 24 
million in donations in support of health 
and prevention initiatives as part of the 
COVID-19 response. 

We demonstrated strong resilience 
in maintaining our generation and 
transmission operations across Brazil 
throughout the global pandemic 
crisis. Approximately 75% of our 
employees were assigned to work 
from home within a short space of 
time, while successfully maintaining 
all operation, governance and 
management systems fully operational.  
We made shared purchases to supply 
all Group companies with the hand 
sanitizers and personal protective 
equipment needed to maintain our 
operations. Eletrobras partnered with 
other Brazilian companies to import 
COVID-19 test kits for our direct and 
third-party employees. Meanwhile, we 
implemented protocols to protect the 
health and safety of the employees 
working on-site. At year-end, more 
than half our substations were being 
remotely operated and supervised. We 
continued to fulfill our commitment to 
generating, transmitting and selling the 
electricity that Brazil needs. 

In the macroeconomic environment, 
interest rates dipped steeply to a 
historical low, while the Brazilian 
real weakened sharply in the year. 
Eletrobras was not significantly 
affected, as most of the Group’s debt 
is denominated in local currency. In 
January 2020 we renegotiated our 
foreign-denominated debt to reduce 
interest rates and lengthen maturities. 
The Special Purpose Entities (SPEs) 
in which we have an interest were 
benefited by a temporary, six-month 
suspension of interest collection by the 
Brazilian Development Bank (BNDES), 
positively affecting Group companies’ 
cash flows. 

Inflation remained within the 
target under our plan, although 
accelerating at the end of the year. 
Our performance in the period was 
also positively affected by a Ministry 
of Mining and Energy program, called 
Conta-Covid, that aimed to dilute rate 
adjustments for consumers while 
providing relief for distributors in the 

ELETROBRAS   I  ANNUAL REPORT 2020GOVERNANCEPEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEANNEXESEESG JOURNEY10

THE ELETROBRAS GROUP’S
PANDEMIC RESPONSE

EMPLOYEES, CONTRACTORS AND THEIR FAMILIES

Up to

75%

of employees
working from home

399

facilities monitored by
our Crisis Committee

76,820

COVID-19 tests
administered

90.8%

of employees
tested

230

Monitoring
Bulletins

PSYCHOSOCIAL
COUNSELING

ONLINE
WORKOUTS

ONLINE
TRAINING

JOBS
PRESERVED

OPERATION
Implemented health 
protocols and 
administered rapid tests

Former employees*
Online instructions 
on Health &
Retirement Plans

Suppliers
Flexible contracts 
and prevention
protocols

*Terminated in 2019

1,820 

INFECTED
WITH COVID-19

15

DEATHS
FROM COVID-19

DONATIONS

Around
R$ 24 million*

IN TOTAL DONATIONS
Purchased supplies and PPE for 
health professionals at 109 
National Healthcare System 
hospitals in 102 municipalities,
through the "Salvando Vidas" 
(Saving Lives) campaign in 
partnership with BNDES

Indigenous communities

2,519 grocery kits

1,200 bottles of mineral water

2,000 masks

internet access

Quilombola communities
200 grocery kits

As of: 12/31/2020

RESILIENCE

Business continuity
Sustained operations
and electricity supply

Coming through stronger
Technology adoption and
governance enhancements

Higher productivity
Leadership united; employees
and families safe

ELETROBRAS   I  ANNUAL REPORT 2020GOVERNANCEPEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEANNEXESEESG JOURNEYAbout this report

GRI 102-49, 102-50

The information in this report is for the period from January 1 to 
December 31, 2020, describing the economic, social, environmental 
and governance aspects that are most material to the sustainability 
of our business. 

11

For ease of reading and comprehension, 
the following are signposted by icons 
throughout this Report:

*The capitals proposed by the International 
Integrated Reporting Council (IIRC) are the set 
of resources and capabilities through which an 
organization creates value. The six capitals are:

• material topics
• GRI disclosures
• (Integrated Reporting) capitals*
• SDGs**  

**Sustainable Development Goals

SDG

7

8

9

13

16

Natural capital 
natural resources 

Financial capital 
financial resources

Manufactured capital 
the buildings, equipment  
an infrastructure used 
by the business

Human capital 
the skills and competencies  
of people in the organization  

Social and relationship capital 
relationships within  
and outside the company

Intellectual capital 
knowledge created

ELETROBRAS   I  ANNUAL REPORT 2020GOVERNANCEPEOPLEPROSPERITYPLANETGRIMESSAGEEESG JOURNEYAPPENDIXESABOUT THIS REPORTResponsibilities 
and approval GRI 102-32 

The Board of Directors, with support from the 
Strategy, Governance & Sustainability Committee, 
is responsible for ensuring the integrity of this 
report. A dedicated team of specialists from our 
Group companies developed the report and the 
Board, following a review of the report, found that 
it provides a fair and balanced representation of 
matters that have or could have a material effect on 
our ability to create value.

The topics in the report are structured around 
the Eletrobras Value Creation Model (see page 
34) beginning with the context surrounding our 
operations, then continuing through our business 
profile and operations, and our strategy, corporate 
governance structure and approach to managing 
risks and opportunities – which span across and 
underpin our different businesses – and ending 
with our performance across each capital (financial, 
manufactured, intellectual, social and relationship, 
natural, and human).

We invite our stakeholders to review our report 
and provide feedback on our performance and on 
the disclosures describing our approach to value 
creation.

Ruy Flaks Schneider                                                     
Chairman of the Board of Directors

Integrated methodology

In 2020, we worked to increase 
transparency around our report and 
its focus on issues that matter most 
to our business and stakeholders. 
We emphasized the most material 
impacts and ESG topics, but without 
neglecting to connect them to the “E” 
for economic. That is why in many of 
our documents and on our website we 
instead use the term EESG. 

The goal in adopting the EESG model 
is to incorporate international and 
industry best practices and standards 
on sustainability reporting, including 
the following:

12

• This report has been prepared in 
accordance with the GRI Standards –Core 
option GRI 102-54

• the integrated reporting framework of 
the International Integrated Reporting 
Council (IIRC)

• industry-specific material disclosures 
published by the Sustainability Accounting 
Standards Board (SASB)

• the recommendations of the Task Force 
on Climate-related Financial Disclosures 
(TCFD), newly adopted in 2020

• the Sustainable Development Goals 
(SDGs)

•  the United Nations (UN) Global Compact 
principles

Other sources of guidance used 
in developing the 2020 Eletrobras 
Annual Report include the “Annual and 
Sustainability Reporting Guidelines 
for Electric Utilities”, published by 
the Brazilian power sector regulator, 
ANEEL, and “Annual reports: a guide 
on integrated reporting”, published by 
the Federal Audit Court (TCU). Through 
the report, we are holding ourselves 
accountable both to the appropriate 
authorities and to society.

ELETROBRAS   I  ANNUAL REPORT 2020GOVERNANCEPEOPLEPROSPERITYPLANETGRIMESSAGEEESG JOURNEYAPPENDIXESABOUT THIS REPORT13

SDG

16

Our stakeholders 
GRI 102-42

Our stakeholders are at the core of 
Eletrobras Group’s value creation model and 
play an important role in the development 
of our Materiality Matrix. Eletrobras’s 
stakeholders include: 

• employees/their families

• investors/shareholders/market analysts

• communities

• society

• the media/opinion makers

• partners/sponsors/suppliers

• governments/congress/regulators

• customers

Eletrobras Group’s approach to 
identifying and selecting the 
stakeholders we engage with is guided 
by our Strategic Plan and aligned with 
our Value Creation Model, the Eletrobras 
Group Code of Business Conduct and 
Ethics, and other Group policies. 

An operator at the Angra nuclear power plant. Eletronuclear Archives

strategic plan and Group commitment 
to sustainable development, and 
should support sound communications 
and engagement with stakeholders. 
This policy, which in its third edition 
incorporated requirements on 
accessibility, was approved in May 
2019 by the Board of Directors, and 
is supplemented by the Eletrobras 
Group Spokesperson Policy, which was 
introduced in 2018 and updated in 
November 2020.

our efforts to improve stakeholder 
engagement and integrate 
communications across Eletrobras 
Group companies. The committee was 
established in 2018, bringing together 
the heads of Communications at all 
Group companies. GRI 102-44

The topics deemed most material 
by media stakeholders in 2020 were 
related to institutional, financial and 
people management matters.

Under the Eletrobras Group Stakeholder 
Communications and Engagement Policy, 
stakeholder selection is guided by our 

The Eletrobras Group Integrated 
Communications Committee held 
eight meetings in 2020 as part of 

SDG

16

ELETROBRAS   I  ANNUAL REPORT 2020GOVERNANCEPEOPLEPROSPERITYPLANETGRIMESSAGEEESG JOURNEYAPPENDIXESABOUT THIS REPORT14

Preliminary results show that emotional 
perceptions are stronger the closer the 
stakeholder group is to the company; 
our contribution to the country’s 
development and to the quality of power 
supply is recognized across the board; 
and interactions with Eletrobras are 
perceived as creating a positive impact 
on touch points.

In the next step in the project, in 2021, 
workshops will be held with strategic 
functions to build action plans in order 
to improve engagement with each 
stakeholder group by addressing gaps 
and opportunities for improvement 
identified in the survey.

Sample design

Planned/Actual

Online

Neighboring communities

Telephone

Eletrobras Group employees

Online

Opinion makers

Telephone

Approach

Method

Eletrobras

Quanti

Quanti

Quanti

Quali

618/600

750/750

3,853/Best-effort

40/40

Eletrobras Archives 

Reputation survey 

Within our commitment to actively 
listening to and engaging with 
stakeholders, we conducted the 2020 
Eletrobras Reputation Survey as a 
corporate initiative under our Business 
and Management Master Plan (PDNG) 
2020-2024, in line with the future 
vision articulated in the plan. The 
survey methodology included both 
the emotional and rational aspects of 
reputation.

Amid the COVID-19 pandemic, we 
reformulated the survey questionnaire 
to include a set of questions specifically 
about the pandemic, eliciting 
respondents’ views about Eletrobras’s 
coronavirus response.

The survey measured Eletrobras Group’s 
reputation among four stakeholder 
groups: society, communities, opinion 
makers and internal stakeholders. 
When conducting the survey in the 
field, the required sample size for each 
stakeholder group was fully met. The 
response rate among employees was 
27% – consistent with the standard rates 
for internal surveys (25%-30% response 
rate).

ELETROBRAS   I  ANNUAL REPORT 2020GOVERNANCEPEOPLEPROSPERITYPLANETGRIMESSAGEEESG JOURNEYAPPENDIXESABOUT THIS REPORTDEFINING MATERIALITY

GRI 102-46, 102-1, 102-4

ELETROBRAS GROUP MATERIALITY MATRIX 2020 GRI 102-47

15

In 2020, due to the COVID-19 pandemic, 
the Board of Directors of the holding 
company decided to supplement the 13 
material topics with an additional three 
common topics spanning all subsidiaries: 
health, safety and well-being; supplier 
relations; and community relations. 
Y
G
The new materiality matrix, which was 
E
T
A
developed in accordance with the Global 
R
T
S
Reporting Initiative (GRI) Standards – Core 
N
O
option and the International Integrated 
T
C
Reporting Framework, was resubmitted 
A
P
to all Board members for final validation. I
M

The contents of our annual report were 
informed by a materiality assessment 
led by the holding company with the 
participation of all Eletrobras Group 
companies. The materiality exercise 
comprised the following steps: 
stakeholder survey and interviews; 
materiality workshop; calibration of the 
topics not prioritized in the workshop; 
and assessment of the topics deemed 
most material by stakeholders for 
alignment with business strategy. In this 
step, the list was narrowed to 12 topics 
that were then submitted to the Board 
of Directors of the holding company 
for review. Board members chose to 
include one additional topic: corporate 
governance. The materiality exercise was 
completed in 2019. GRI 102-21

SDG

16

Material topics

I

L
A
C
T
R
C

I

H
G
H

I

I

M
U
D
E
M

W
O
L

IMPACT ON STAKEHOLDERS

LOW

MEDIUM

HIGH

CRITICAL

15

7

3

5

1

8

10

11

4

9

12

2

14

6

16

13

1. Research and development + Innovation
2.  Supplier relations*
3.  Water
4.  Embedding social and environmental 

issues in decision-making 

5.  Cybersecurity and digital transformation
6.  Human rights
7.  Risk and crisis management
8.  People management and development

9.  Climate change
10.  Energy transition
11.  Anti-corruption and ethics management
12.  Corporate governance
13.  Community relations*
14.  Power supply
15.  Financial results
16.  Health, safety and well-being*

*Topics included in 2020

ELETROBRAS   I  ANNUAL REPORT 2020GOVERNANCEPEOPLEPROSPERITYPLANETGRIMESSAGEEESG JOURNEYAPPENDIXESABOUT THIS REPORT 
 
 
MATERIAL TOPIC BOUNDARIES GRI 102-46, 103-1

The boundaries of the topics in the materiality matrix denote where the impacts from our operations occur, what stakeholders are affected, and what capitals in our value 
creation model they relate to, based on the International Integrated Reporting Framework. The chart below describes the stages in the materiality assessment.

16

CAPITALS 

Intellectual

Financial

Natural

Human

Social and 
relationship

Manufactured

Where it occurs

SDG

Capitals 

Linkage to other 
frameworks

Stakeholders

Material topic
GRI 102-44, 102-46

Research & 
Development + 
Innovation 

Supplier relations

Within the organization

7    8    9

Within and outside the 
organization

8    10    16

Water*

Outside the organization

6    12    13    14

Embedding social and 
environmental issues in 
decision-making

Within and outside the 
organization

7    8    9    13    16

Cybersecurity

Within and outside the 
organization

7    8    9    11    13

Digital transformation Within the organization

9

Human Rights

Within and outside the 
organization

8    9    10    16

* This topic is not material to Eletropar 
**Dow Jones Sustainability Index 
***ISE – Corporate Sustainability Index (B3)

Not related to an IR 
capital, but to governance, 
which spans across 
and underpins all value 
creation activities 

TCU

TCU  
DJSI**  
ISE***
SASB  
DJSI  
ISE

TCU
SASB
DJSI
ISE

DJSI  
SASB  
ISE

TCU

TCU  
DJSI  
ISE

Customers, Suppliers, 
Government, 
Investors and Society

Suppliers

Communities, 
Government, Society

Consumers, Suppliers, 
Government, 
Investors and Society

All

Employees, Suppliers

Employees, 
Communities, 
Suppliers, 
Government, Society

ELETROBRAS   I  ANNUAL REPORT 2020GOVERNANCEPEOPLEPROSPERITYPLANETGRIMESSAGEEESG JOURNEYAPPENDIXESABOUT THIS REPORT 
   
 
   
   
Risk and crisis 
management

Within the organization

3    7    9    10    13    14    15

People management and 
development

Within the organization

3    4    8    9    10    12

Climate change*

Outside the organization

3    7    8    9    11    12    13    14    15  

Energy transition*

Within the organization

3    7    8    9    11    12    13    14    15  

Anti-corruption and 
ethics management

Within the organization

16

Corporate governance

Within the organization

16

Community relations

Outside the organization

7    10    16

Power supply*

Outside the organization

3    7    8    9    11    13  

Financial results

Within the organization

8    9    16  

Health, safety and well-
being

Within and outside the 
organization

3    6    7    8   

 *This topic is not material for Eletropar

17

All

Employees, Investors

Customers, 
Communities, 
Suppliers, 
Government, 
Investors and Society

Government, 
Investors, Society

TCU  
DJSI  
ISE

DJSI  
ISE

TCU  
SASB  
TCFD

TCU  
SASB  
TCFC

Not related to an 
IR capital, but to 
governance, which 
spans across and 
underpins all value 
creation activities

One of the activities 
through which we 
convert inputs into value 

TCU  
ProEtica  
DJSI  
ISE  
Global Compact

TCU  
ProEtica  
ISE  
DJSI

All

All

TCU  
DJSI  
ISE

TCU  
SASB

TCU  
ISE  
DJSI

SASB  
ISE

Communities

Customers, 
Government, 
Investors, Society

Employees, Suppliers, 
Government, 
Investors

Employees, 
Communities, 
Suppliers

ELETROBRAS   I  ANNUAL REPORT 2020GOVERNANCEPEOPLEPROSPERITYPLANETGRIMESSAGEEESG JOURNEYAPPENDIXESABOUT THIS REPORT 
 
 
   
 
   
   
 
   
Assurance GRI 102-56

The non-financial information in this report has been assured by an independent third-party under 
the oversight of the Executive Board and the Board of Directors in accordance with international 
assurance standards. The current report has been assured by PwC.

18

The Tucuruí Dam. Photo: Rony Ramos

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19

Our EESG journey

In 2020, we used the WEF framework 
as a basis for developing our 
own sustainability framework 
and expanding our reporting 
on performance across the four 
framework pillars. The Eletrobras 
Group used the framework to develop 
its 2020 Annual Report. On the 
following pages, the disclosures on 
our results, achievements, initiatives 
and targets are organized around the 
four pillars of the framework.

In 2020, the World Economic Forum 
(WEF), in a collaboration with 
the Big Four auditors, launched a 
proposed framework for corporate 
reporting with a major emphasis 
on EESG (economic, environmental, 
social and governance) aspects. The 
framework organizes disclosures into 
four integrated pillars: Principles 
of governance, Planet, People and 
Prosperity.  

Each pillar comprises a set of metrics 
and disclosures. The WEF framework 
draws from existing standards and 
disclosures, such as the Global 
Reporting Initiative (GRI) and 
International Integrated Reporting 
Framework. 

MESSAGEELETROBRAS   I  ANNUAL REPORT 2020EESG JOURNEYGOVERNANCEPEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTAPPENDIXES20

ELETROBRAS   I  ANNUAL REPORT 2020EESG JOURNEYMESSAGEGOVERNANCEPEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTAPPENDIXES21

MATERIAL TOPICS

ANTI-CORRUPTION AND ETHICS MANAGEMENT
RISK AND CRISIS MANAGEMENT
CORPORATE GOVERNANCE 

Governance

A floating solar farm at Sobradinho. Chesf Archives

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEGOVERNANCE GRI 103-3

In 2020 we reformulated our policies, 
developed new standards, unified 
Governance evolves as the organization defines 
processes and created opportunities for 
and embeds its purpose at the core of its 
shared decision-making
business. Governance is foundational to achieving 
long‑term value, by aligning and driving financial, 
environmental and societal performance, as 
well as by ensuring accountability and building 
legitimacy with stakeholders. 

Eletrobras Group’s Senior manage-
ment has increased efforts in recent 
years to enhance our corporate gover-
nance practices across management, 
internal controls and compliance. 

As a company with a country-wide 
presence and operations, we respect 
and value the inherent diversity in 
each of our subsidiaries. We have 

22

also undertaken a profound trans-
formation not only of our culture but 
also of our identity, which will also be 
reflected in our governance structure. 
We are one Eletrobras and we need to 
strengthen our identity and integrate 
and connect our operations, processes 
and people together. 

To this end, in 2020 we reformulated 
our policies, developed new standards, 
unified processes and created opportu-
nities for shared decision-making. These 
initiatives, coupled with remote working 
and virtual communications due to the 
pandemic, have helped to take us sever-
al steps further in our integration. 

At year-end we conducted a major 
review of our Bylaws to adjust them to 
the standard bylaws for federal gov-
ernment-owned companies and the 
corporate governance practices outlined 
in Organization for Economic Co-oper-
ation and Development (OECD) guide-
lines. 

Our policies and standards on corporate 
governance, which we consistently keep 
up to date, are available on our website, 
including our Annual Charter of Public 
Policies and Corporate Governance.  
GRI 103-2

The Mauá thermal power plant. Amazonas GT Archives.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEABOUT ELETROBRAS

ELETROBRAS COMPANIES IN BRAZIL GRI 102-4, 102-6 

23

SDG

7

9

Eletrobras (Centrais Elétricas Brasilei-
ras S/A) is the leading generation and 
transmission company in Latin America. 
Accounting for 29% of installed gener-
ation capacity in Brazil, we have helped 
to make Brazil’s energy mix one of the 
cleanest in the world—97% of our in-
stalled capacity derives from low-carbon 
energy sources.* In transmission, we op-
erate 76,000 kilometers of transmission 
lines across corporate assets and Special 
Purpose Entities (SPEs), including 70,000 
kilometers of Backbone (Rede Basica) 
transmission lines (voltage ≥ 230 kV), 
corresponding to 43.54% of the Nation-
al Grid. GRI 102-1, 102-2 

We are a publicly traded company 
majority-owned by the Brazilian Federal 
Government. We have a country-wide 
presence and support 13,803 direct 
jobs. Eletrobras was created by Law no. 3 
890-A on June 11, 1962. GRI 102-5 

SDG

*Including hydro, wind, solar and nuclear.

7

16

1

1

3

4

1

4

1

2

5

1

1

2

3

5

1

4

5

4

1

4

2

4

4

2

2

2

2

4

2

2

2

2

2

4

5

4

4

1

4

4

7

8

9

4

6

5

4

5

4

5

SDG

7

1

2

3

Eletronorte

Chesf

Amazonas GT

4

5

6

Furnas

CGT Eletrosul

Itaipu Binacional

7

8

9

Cepel

Eletronuclear

Eletropar

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEGRI 102-7, EU 1, EU 2, EU 4

24

50,648 MW 
In installed capacity in 2020

61.2% of assets wholly owned

23.1% owned via Special 
Purpose Entities (SPEs) 

15.7% co-owned,  
including half of the installed 
capacity of Itaipu Binacional 
(7,000 MW) 

195,183 GWh generated 
5.5% > 2019
108 power plants in  
operation 

29% 
of Brazil’s capacity 
39.6% North
21.3% Northeast
20.2% Southeast
16.1% South
2.9% Midwest

Note: Includes Eletronorte’s Senador Arnon Afonso Farias de Mello thermal 
power plant (85.99 MW), currently free-leased to Roraima Energia S.A,  the 
successor of Boa Vista Energia S.A. 

Note: The Teles Pires and São Manoel hydropower plants are deemed to be 
in the North region and the Itumbiara hydropower plant is deemed to be in 
the Southeast. These three dams are located on the border between regions.

Includes Furnas’s Roberto Silveira (Campos) thermal power plant (25 MW), 
which has been taken out of commercial operation under ANEEL Resolution 
708/2019.

~97% clean generation sources
91.3% hydro
3.9% nuclear
1.4% wind
~1% solar  

Only 3.3% of generation 
output comes from thermal 
power plants  (coal, diesel oil 
and natural gas, representing 
a relatively small share of 
non-renewable sources in our 
installed capacity.)

Transmission
76,128 km of transmission lines 
66,431 km of directly owned 
transmission lines and 9,698 
km owned via Special Purpose 
Entities (SPEs)

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEPRESENCE  
IN BRAZIL  
AND LATIN AMERICA 

ELETROBRAS GROUP OWNERSHIP STRUCTURE

25

Founded in Rio de Janeiro in 1962, Eletrobras majori-
ty owns six subsidiaries and is the lead sponsor of the 
Brazilian Power Sector Research Center (CEPEL). We 
also own, on behalf of the Brazilian government, 50% 
of Itaipu Binacional. 

At December 2020, we had 4.7 GW an installed 
generation capacity outside Brazil. In the transmis-
sion segment, we operate a total of 1,500 kilometers 
of transmission lines connecting countries such as 
Argentina, Uruguay and Venezuela. We have also 
continued to progress on studies toward the devel-
opment of the Arco Norte Project, a 1,900 kilometer 
transmission system traversing Brazil, Guyana, Surina-
me and French Guiana. 

R&D

SHAREHOLDING

GENERATION

GENERATION &
TRANSMISSION

(50%) 

(99.91%) 

(99.91%)

(99.58%) 

+

(99.89%)

(99.48%) 

94 SPEs

including 15  
in the process 
of being spun 
off, 14 in the 
process of 
being merged, 
1 put up for 
sale, 15 being 
wound up

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
SHARE OWNERSHIP 

Shareholders

Common

% Preferred. “A"

% Preferred. “B”

%

Total

%

26

Controlling Shareholder

Federal Government

BNDESpar

BNDES

FND

FGHAB

Other

Non-controlling Shareholder

Cust. CLBC

Resident

Non-Resident

ADR Program

Other

Resident

Non-Resident

Total

667,888,884

141,757,951

74,545,264

45,621,589

1,000,000

51.82

11.00

5.78

3.54

0.08

0

0

0

0

0

0

0

0

0

0

494

18,691,102

18,262,671

0

0

0.00

6.68

6.52

-

-

667,889,378

160,449,053

92,807,935

45,621,589

1,000,000

358,028,908

27.78

146,920

100.00

242,987,127

86.80

601,162,955

221,568,126

97,712,776

38,663,271

84,489

246

1,288,842,596

17.19

7.58

3.00

0.01

0.00

100

82,812

56.37

133,714,017

47.77

355,364,955

1

0

21,629

27

146,920

0.00

92,262,005

32.96

189,974,782

-

5,235,367

1.87

43,898,638

14.72

9,666,577

100.00

9,772,695

0.02

100

213

0.00

486

279,941,394

100

1,568,930,910

42.57

10.23

5.92

2.91

0.06

38.31

22.65

12.11

2.80

0.62

0.00

100

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEMANAGEMENT STRUCTURE
GRI 102-18

SDG

16

GENERAL MEETING

BOARD OF DIRECTORS

FISCAL BOARD

AUDIT

STRATEGY, GOVERNANCE 
& SUSTAINABILITY 
COMMITTEE

MANAGEMENT, PEOPLE & 
ELIGIBILITY COMMITTEE

AUDIT  
& RISK COMMITTEE

DISINVESTITURE 
COMMITTEE

WHIS-
TLEBLOWING 
MANAGEMENT

INTERNAL  
AUDIT

REGULATORY 
AFFAIRS

GENERAL  
OMBUDSMAN

BOARD  
OF DIRECTORS 
GOVERNANCE  
OFFICE

EXECUTIVE BOARD

CEO

CHIEF 
GENERATION 
OFFICER 

CHIEF 
TRANSMISSION 
OFFICER

CHIEF 
GOVERNANCE, 
RISK & 
COMPLIANCE 
OFFICER

CHIEF 
FINANCIAL 
& INVESTOR 
RELATIONS 
OFFICER 

CHIEF 
MANAGEMENT & 
SUSTAINABILITY 
OFFICER

27

Independent Assessment  
of Governance Bodies

GRI 102-28

SDG

16

Since 2013, we have annually assessed the individual 
and collective performance of the Board of Directors 
and Executive Board and, more recently, the Fiscal 
Board. 
The assessment methodology has been standardized 
across all Eletrobras Group companies.  

The results are compiled into a report and respondents 
participate in a feedback meeting. Since 2018, 
performance assessments have been conducted 
independently by external consultants at all Eletrobras 
Group companies. 

The assessment flow was maintained in 2020, 
including structured interviews, self assessments and 
personalized assessments for chairpersons and CEOs. 

The assessment criteria cover three pillars: skills, 
results, and roles and responsibilities. The results 
are compiled into a report and presented in a 
feedback meeting. Drawing on the assessment, 
recommendations are made on actions to address 
identified opportunities for improvement.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEBoard of Directors Makeup
GRI 102-22 

SDG

16

4

independent members out of a total of 
10 members of the Board of Directors*

7

members appointed by the  
Minister of Mining & Energy

1

members appointed by the  
Minister of the Economy

1

member appointed by minority 
shareholders holding preferred 
stock in Eletrobras

1

member appointed as a  
representative of employees 

* This is the Board composition as 
of 2020, reflecting the resignation 
of board member José Guimarães 
Monforte as of December 2020. 

28

We implemented a 
corporate nominations 
management system 
to assess the profiles of 
candidates to our more 
than 500 management 
positions

• A unified term of 2 YEARS, renew-
able for an additional 3 CONSECU-
TIVE TERMS

Selecting senior leadership  
and assessing performance

GRI 102-24 

• 1.97-year average length of ser-
vice of Board members

• DIVERSIFIED ACADEMIC BACK-
GROUNDS IN: economics, elec-
trical engineering, business 
administration, management 
and finance, law, mechanical and 
production engineering, econom-
ics engineering, civil engineering, 
and other fields

• The chairman of the Board of 
Directors is appointed by members 
of the General Meeting. 

Since 2016, we have taken steps to im-
prove our approach to selecting board 
members and executive officers. Candi-
dates for these positions are required to 
meet certain prerequisites outlined in 
our Bylaws and applicable regulations, 
as well as other criteria and legal stan-
dards. The selection process includes 
searches on sanctions databases by 
our ethics committees, searches on the 
databases of our internal Ombudsman 
departments, and assessments by the 
People, Eligibility, Succession and Re-
muneration Committee, in accordance 
with Decree no. 8945/16. Consoli-
dated information from the integrity 
function’s assessment is submitted 
for approval to the Executive Board 
and, where applicable, the Board of 
Directors, depending on the workflow 
outlined in the Nomination Rules. 

In 2020, we implemented a corporate 
nominations management system 
to more efficiently assess the profiles 
of candidates to our more than 500 
Board of Directors and Executive Board 
positions across Group companies. The 
system assists in managing compliance 
with the criteria above. In the year, 
approximately 350 nominations were 
assessed against eligibility and credibil-
ity criteria. GRI 103-2, 205-1, EU14

Initiatives to improve the director and 
officer nominations process informed 
the development of the Eletrobras 
Group Board of Directors and Executive 
Board Nominations Policy.

SDG

16

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Management Training
GRI 102-27

In 2017 Eletrobras launched a develop-
ment program for directors and officers, 
called Diálogos Executivos, that provides 
annual training to support the consis-
tent, continuous development of Board 
of Directors, Audit Board and Executive 
Board members.  Due to the COVID-19 
pandemic, all training was conducted 
remotely via videoconferencing.

29

SDG

16

In 2020, the Board of Directors received 
training on the following topics:

• Innovation Trends in the Power Sector 
– the new consumer

• Digital Levers for Electricity Trading

•  Climate Change and Its Effects on the 

•  Digital Transformation in the Power 

Sector

• New Corporate Governance Trends

Power Sector

•  Cyber Security (Cyber Risks) and Data 

• Organizational Culture 

Protection 

Training. CEPEL Archives

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Roles and responsibilities of executive directors
GRI 102-18, 102-19

SDG

16

The roles and responsibilities of the Board of Direc-
tors and Executive Board are outlined in Eletrobras’s 
Bylaws and internal rules, and are in accordance with 
applicable law. 

The Board of Directors has the following three ad-
visory committees, all composed of members of the 
Board, who conduct in-depth assessments on strate-
gic matters across the economic, environmental and 
social dimensions:

Statutory Audit & Risk Committee: advises and 
provides recommendations to the Board on matters 
such as the internal audit, financial reporting and 
independent audit; oversight and risk appetite; internal 
controls; and risk management and financial manage-
ment, increasing the effectiveness and quality of Board 
decisions on these matters.

Strategy, Governance & Sustainability Committee: 
advises and issues recommendations to the Board 
on business strategy, sustainability policies and gov-
ernance practices, increasing the effectiveness and 
quality of Board decisions on these matters.

People, Eligibility, Succession & Remuneration 
Committee: advises and issues recommendations to 
the Board on risks and strategies relating to people 
management and the eligibility and remuneration of 
members of the Board of Directors and Audit Board. 

The Angra nuclear power plant. Eletronuclear Archives

The Executive Board is composed of the CEO and up 
to 06 (six) officers appointed by the Board of Directors, 
serving a unified term of 2 (two) years, renewable for 
a maximum of 3 (consecutive terms). The Executive 
Board may establish working groups as needed to 
conduct in-depth assessments on management-re-
lated matters, and has internal rules on delegating 
powers and limits of authority to authorize expendi-
ture and sign contracts and other documents.

The Audit Board consists of 5 (five) members and 
an equal number of alternates who are elected in 
the General Meeting for a term of 2 years, renew-
able for a maximum of 2 (two) consecutive terms. 
Members of the Audit Board, acting individually or 
collectively, exercise oversight of Management’s 
performance of its duties under applicable law and 
our bylaws. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCERemuneration policies for the Board 
of Directors, Audit Board and com-
mittees
GRI 102-35, 102-36

SDG

16

Our remuneration policies for the Board 
of Directors and Audit Board establish a 
fixed salary equal to 10% of the aver-
age monthly remuneration received by 
members of the Executive Board (CEO 
and executive officers). 

The Executive 
Board’s annual 
variable 
remuneration is 
linked to a set of 
targets

31

derived from Business & Management 
Plans (PNGs), such as: “Dow Jones Index”, 
“Generation Asset Availability”, “Trans-
mission Asset Availability”, “Global 
ISE" and “Operating Revenue / no. of 
employees”. Other employees are also 
eligible to the program. 

Managers are subject to a 15% prof-
it-sharing deflation factor where they 
fail to implement improvements identi-
fied by the internal audit. 

income). These clawback rules increases 
executive’s commitment to sustaining 
performance by entitling Eletrobras to 
partially or fully recover the remaining 
installments of variable remuneration. 
The Program also establishes that any 
executives terminated for misconduct 
lose their entitlement to any variable 
remuneration whatsoever.

Senior executives, and specifically com-
pany managers, are entitled to profit 
sharing linked to their performance on 
three groups of indicators: Consolidated 
Financial and Operational Performance, 
which includes business indicators 

Executive Board members receive fixed 
monthly remuneration plus Annual 
Variable Remuneration (RVA) depending 
on the extent to which annually agreed 
targets are met. Targets are set across 
three tiers: Corporate; Executive Board 
(which measures Executive Board align-
ment with the guidelines established by 
the Board of Directors and requirements 
outlined by the Office for Coordination 
and Governance of State-Owned Enter-
prises (SEST); and Business Units.

The holding company has a share-based 
variable remuneration program in which 
cash payments are calculated based on 
the number of reference shares held by 
executives.

Variable remuneration is subject to a 
five-year clawback, with payments in 
the second to fifth year contingent on 
sustained financial performance (net 

REMUNERATION EARNED BY BOD AND AUDIT BOARD MEMBERS FROM 2018 TO 2020

Remuneration 

Board of Directors

Fiscal Board

Executive Board

Statutory Audit & Risk Committee (1)

2020

582,336.02

327,690.95

6,310,871.99

2,177,886.47

2019

597,351.44

358,410.82

5,707,520.05

1,694,564.52

2018

588,596.49

382,649.66

6,948,244.60

901,556.04

(1) The BoD composition changed from 04 members in 2019 to 05 members in 2020. 
Note: Three members elected to receive remuneration for their participation in the committee.

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ELETROBRAS   I  ANNUAL REPORT 2020

32

THE ELETROBRAS IDENTITY

We are guided by a commitment 
to the sustainable development 
of society, to ethics, and to 
respecting people and life, in line 
with our Sustainability Policy.

Purpose

Vision 

We put all our energy into the 
sustainable development of 
society. 

To be an innovative, 
clean energy company, 
recognized for excellence and 
sustainability. 

Values 

GRI 102-16  

SDG

16

• Respect for people and life
• Ethics and transparency
• Excellence 
• Innovation
• Collaboration and recognition

A floating solar farm at Sobradinho. Photo: Zeca Teixeira

 
Sustainability Management System

The Eletrobras Group Sustainability Management System is structured  
into five pillars.

Eletrobras Group Sustainability Policy

Corporate Sustainability Disclosures System (IGS System)

33

Our Sustainability Policy guides our initiatives to promote 
sustainable business and sustainable development.  The Policy, 
which was revised in 2019, completed its 10th year in 2020.

Executive Sustainability Management Committee

This Committee brings together the heads of sustainability at 
Group companies, under the oversight of the holding company. The 
Executive Sustainability Management Committee is responsible for 
disseminating sustainability initiatives and coordinating the three 
other pillars in the Management System: Corporate Sustainability 
Disclosures System, Value Creation Model, and Integrated Reporting.

Value Creation Model

Our Value Creation Model, which was reformulated in 2019, 
shows how sustainability is embedded in business processes 
across the Eletrobras Group. This model, coupled with integrated 
action Group-wide, has helped to drive best practices and the 
sustainability of the business, and ultimately greater value creation 
for stakeholders. Our Value Creation Model establishes 30 value 
creation expectations to be achieved through our business model. 
See the diagram on page 34 for details.

Developed in partnership with CEPEL, the IGS system is a strategic 
tool for managing sustainability disclosures. In 2019 a new version 
was launched that also incorporates legacy versions of the system, 
and new users were onboarded. Alongside the Environmental 
department—the first to use the system—the Sustainability, 
Business Performance, R&D, Investor Relations and Infrastructure 
& Logistics departments now also use the system, which has a 
total of 970 users. 

Integrated Reporting

Integrated Reporting is an approach that organizations use 
to coherently communicate their value creation performance 
to stakeholders, in accordance with guidelines issued by the 
International Integrated Reporting Council (IIRC). Eletrobras has 
used this approach in developing annual reports since 2018, 
supplementing the GRI Standards. This report therefore provides 
information on both tangible and intangible aspects across 
the financial, manufactured, intellectual, human, social and 
relationship, and natural capital. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEVALUE CREATION
MODEL

Learn about how the Eletrobras Group transforms inputs, 
through its business activities, into outputs and 
outcomes and how they create value for the 
business and society

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capital

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NSMISSION, CONT R A C T S ,  S

PURPOSE

VISION

We put all our energy into 
the sustainable 
development of society.

To be an innovative, clean energy
company, recognized for excellence 
and sustainability.

VALUES

Collaboration
and recognition

Innovation

Ethics and
transparency

Excellence

Respect for
people and life

I

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N
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SDG 8

SDG 7, 9

SDG 4, 8

SDG 7, 9

SDG 7, 13

SDG 11, 16

SDG 1 to 17

SDG 9, 13, 15

SDG 4, 5, 8, 10, 12, 13, 16

 SDG 1 to 3, 7, 9, 10, 13 to 15

Supplier development
Revenue reliability
Conservation of biodiversity
Energy savings
Fairly priced (sustainable) contracts
Contribution to sustainable development
Professional development and training
Participatory dialog
Access to electricity for all, with a reduced risk for social and environmental 
impacts
Dividends
A more sustainable supply chain
Respect for human rights
Jobs and income
Integrity (ethical, lawful and transparent conduct)
Private social investment
Improvements to national infrastructure
Better living conditions in affected communities
Affordable electricity
Partnership in managing government programs
Participation in structuring projects
Research, development and innovation
Contract predictability
Sponsorship of culture, sports and events
Greater diversity

SDG 1 to 3, 7 to 9, 12, 13, 17

SDG 1, 3, 4, 7 to 9, 13, 15 

SDG 1 to 3, 8, 9, 10, 12

SDG 5, 8, 10, 12, 16

SDG 5, 8, 10, 12, 16

SDG 1, 3, 9, 11, 16

SDG 3, 4, 8, 9, 13

SDG 8, 9, 10, 16

SDG 8, 12, 16

SDG 3, 7 to 9

SDG 7, 9, 11

SDG 7 to 9

SDG 7, 9

 SDG 16

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ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our impacts

The chart opposite maps out the positive 
and negative impacts that our assets 
produce from inputs

NATURAL CAPITAL

INPUTS

ASSET

Water

Hydropower dams

IMPACTS

  NEGATIVE

Changes in water quality; proliferation of macrophytes, changes in ecosystems/
habitats; involuntary displacement; loss of flora and fauna; multiple uses of 
reservoirs

35

Soil  
(land use)

Hydropower dams, 
thermal power plants 
and wind farms

  NEGATIVE

Loss of vegetation cover; forest fragmentation; erosion; siltation

Natural gas

Thermal power plants

GHG missions (climate change)

  NEGATIVE

Coal 

Thermal power plants

  NEGATIVE

GHG Emissions (climate change); Changes in air quality

Wind

Wind farms

  NEGATIVE

Changes in bird-migration patterns and collisions; reduced populations of 
migratory birds; visual and sound pollution

Uranium

Nuclear power plants

Production of clean electricity; reduced plant footprints and local impacts

  POSITIVE

  NEGATIVE

Radioactive waste requiring storage

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE36

SOCIAL AND RELATIONSHIP CAPITAL

INPUTS

IMPACTS

Sponsorship, social 
media and advertising 
campaigns

  POSITIVE

Preservation of cultural heritage; knowledge 
creation and dissemination, reputation building

Social communications, 
Code of Ethics & Integrity, 
corporate policies and 
volunteering

  POSITIVE

Reputation building; improved institutional 
relations; strengthened organizational culture; 
corporate alignment and integrity; positive brand 
perception; fewer lawsuits; contributions to 
policymaking; engagement and communications 
channels with different stakeholders, and 
Ombudsman interaction

  POSITIVE

Transparency; access to information

Social and environmental 
programs

  POSITIVE

Greater contributions to policymaking; reduced 
conflicts; impact mitigation; social transformation

Corporate reporting

  POSITIVE

Transparency, communications and accountability

Institutional relations

  POSITIVE

Growth in market value; 
Credibility

Reputation survey

  POSITIVE

Brand value

FINANCIAL CAPITAL

INPUTS

Equity - Cash Earnings

Equity - Equity Earnings

Third parties - Loans / Financing

IMPACTS

  POSITIVE

Investment capacity

  POSITIVE

Liquidity

  POSITIVE
Market expansion
  NEGATIVE

Changes in foreign exchange and interest rates

Return on investment

Shares and Debentures

  POSITIVE
Project feasibility

  NEGATIVE

Direct impact on other capitals

HUMAN CAPITAL

INPUTS

Direct Employees

IMPACTS

  POSITIVE
Jobs and income

Training, Capacity Building and 
Motivational Programs, Processes 
and Procedures

  POSITIVE

Intellectual Capital Development

Knowledge Management

  POSITIVE

Retaining and transmitting knowledge over 
time

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE  
INTELLECTUAL CAPITAL

INPUTS

Research & Development + 
Innovation

37

IMPACTS

  POSITIVE

Technological innovation; support for academic research and scientific development

Cybersecurity

  POSITIVE

Business integrity; protection of corporate, employee and customer data

Patents, Intellectual Property and 
Copyright

  POSITIVE

Monopoly on inventions; protection against unauthorized use; new and improved 
products and services; more efficient production processes; a sustainable organization; 
competitive advantage; preservation of intellectual capital

MANUFACTURED CAPITAL

INPUTS

Generation - Hydropower Plants, 
Nuclear Power Stations, Thermal 
Power Stations, Wind and Solar 
Farms

IMPACTS

  POSITIVE

Revenue; jobs; and power supply

Transmission Lines and 
Substations

  NEGATIVE

Involuntary displacement; visual and sound pollution

Buildings, Facilities and 
Infrastructure

  POSITIVE

Technological know-how

  NEGATIVE

 Office waste

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE38

EMBEDDING SUSTAINABILITY IN GOVERNANCE
Drawing on our Strategic Plan, which 
articulates our long-term vision 
(2020-2035), Eletrobras’s Business 
& Management Master Plan (PDNG) 
outlines trends, guidance, indicators, 
and value and impact levers over the 
next 5 years (2021-2025) and maps 
them to the Sustainable Development 
Goals (SDGs) set by the United Nations 
(UN) 2030 Agenda, to which Eletrobras 
has voluntarily subscribed (read more 
on page 41). The 9 SDGs supported by 
initiatives within the PDNG are linked 
to business-related projects or our 
commitments to society. Learn more 
in this video. 

Our Sustainability 4.0 
Program is an integral part 
of the PDNG

Integral to the PDNG is our Sustain-
ability 4.0 Program, a set of 12 projects 
related to the four economic, environ-
mental, social and governance (EESG) 
dimensions. The Program is the result 
from a benchmarking assessment 
of trends and industry best practices 
related to corporate sustainability. 
The Sustainability 4.0 Program was 
informed by the Eletrobras Group 

Protected areas at Itaipu. Photo: Alexandre Marchetti.

Materiality Matrix, the PDNG, our Sus-
tainability Policy, our commitment to 
the 2030 Agenda and the Sustainable 
Development Goals (SDGs), and good 
practices derived from sustainability 
indexes and interaction with stake-
holders. The Program was launched 
in 2019 and fully integrated into the 
PDNG in 2020. 

Progress is monitored on a quarterly 
basis by the Strategy, Governance & 
Sustainability Committee, which reports 
directly to the Board of Directors.

In 2020, we also launched our EESG 
Journey, a new and approved approach 
to organizing, managing and reporting 
corporate sustainability information. 
EESG Journey provides an integrated 
view of our Economic, Environmental, 
Social and Governance performance and 
can be accessed on our website. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE39

Programa
SUSTAINABILITY 
SUSTENTABILIDADE
Program
4.0
4.0

SUSTAINABILITY 4.0 PROGRAM - PDNG 2020-2024

Projects

Strategic Guidance  
(PDNG 2020-2024)

Priority SDGs  
(PDNG 2020-2024)

Leveraging Human Capital

Culture & People

Synergies with Industry 4.0

Innovation and Digital Transformation

Stakeholder Engagement in the  
Value Chain to Raise Awareness about 
Human Rights

Sustainable Sourcing

Commitment to Stakeholder  
Engagement and Transparency

Governance

Management

Governance

Sustainable Business/2030 Agenda

Value and Investment

Improving Corporate Governance Practices

Governance

Enhancing Assessments of 
Social and Environmental Factors in 
Risk Management

Energy Transition

GHG Emissions Offsets and  
Environmental Protection

Certified Renewable 
Source Electricity

Sustainable Management of Financial Capital

* G&T - Generation and Transmission

Governance

G&T* Efficiency
G&T Expansion

G&T Efficiency
G&T Expansion

New Business

Value and Investment 
G&T Efficiency
Management

8    9

7    8    9    16

7    8    9    16       

8    13    16

13    16

7    8    9    13    16

  16

7    9    13    16

7    9    13

7    8    9    13

7    9    13

8    9    16

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEOur projects and programs draw guidance from our Sustainability Policy, as well as from our 
Environmental, Social Responsibility, Supplier Management and other policies. 

40

Sustainability  
4.0 Program 
Highlights  
in 2020

   Mapped out more than 70 stake-
holder engagement channels 
and developed a new workflow 
for managing stakeholder infor-
mation.

   Defined a High-Performance 
Work System model and Employ-
ee Lifecycle

   Supplier due diligence, screen-
ing, monitoring and develop-
ment features implemented in 
SAP

   Launched EESG Journey, a sys-
tem based on the WEF sustain-
ability framework, comprising 
four pillars and 12 topics 

   Implemented a Small Business 
Development Program in collab-
oration with SEBRAE

   Developed and approved a Crisis 
Management and Communica-
tions Policy

   Updated and ratified our com-
mitment to the 2030 Agenda 
within the PDNG 2021-2025

   Implemented a range of ini-
tiatives to optimize our debt 
structure by strengthening cash 
flows, discharging guarantees, 
and reducing debt service costs

   Coordinated the group imple-
menting a waste management 
plan at the holding company, 
preparing the first draft of the 
plan for internal review

   Identified social and environ-
mental risk factors across the 
project lifecycle

   Set a GHG offsets target to 
achieve zero net emissions, and 
established lines of action

   Defined indicators and variables 
for assessing ecosystem services 
from carbon sequestration

   Launched an R&D+I portfolio 
and aligned innovation initia-
tives across companies

   Developed the documentation 
for a Call for Social and Envi-
ronmental Projects 

   Authorized purchases of I-RECs* 
from subsidiaries to offset the 
scope 2 GHG emissions of the 
holding company

   A total of 94 SPEs at year-end 
2020, with this number expected 
to be reduced further to 49 SPEs 
by year-end 2021

   Achieved gains from initiatives 
within our Zero-Based Bud-
geting project: met 106.8% of 
the 2020 target for the holding 
company

* International Renewable Emission Certificate

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
2030 AGENDA 
AND SDGs

In our approach to advancing sustainable business, we 
prioritize initiatives and projects that support the UN’s 
2030 Agenda and the Sustainable Development Goals 
(SDGs). The SDGs Eletrobras has prioritized and on 
which we review our performance in this report are:

Monitoring performance

Our Corporate Project Management Office monitors, 
reviews and reports to executive directors on the prog-
ress of relevant initiatives and programs at Eletrobras 
Group companies—including initiatives under the 
PDNG and initiatives affecting annual variable remu-
neration for executive directors. This allows us to iden-
tify any required adjustments and corrective action, or 
reformulate plans. Interim information is provided on a 
quarterly basis on our portal.

41

We encourage our workforce and management to sup-
port our strategic objectives through management by 
competencies instruments, especially Business Perfor-
mance Goals Contracts (CMDE), which Eletrobras Group 
companies have been required to sign since 2010. 
These contracts are aligned with business and manage-
ment master plans, and contain indicators and metrics 
describing trends and results across the financial, opera-
tional, social, environmental, people, integrity and man-
agement dimensions. Group companies’ performance 
on these metrics demonstrates the extent to which they 
are supporting the holding company’s strategy, and af-
fects the annual variable remuneration paid to executive 
directors and the profit-sharing bonuses paid to our 
workforce, including management. These metrics also 
inform the performance assessments of all employees, 
including members of the Board of Directors.

SGDs newly prioritized in 2020

Based on the results of a survey of 224 respondents —
including corporate sustainability experts at all Eletro-
bras Group companies — the Executive Board and the 
Board of Directors approved an additional 4 priority 
SDGs in the Strategic Plan 2020-2035, for a total of 9 
prioritized SDGs. 

Click here learn more about Eletrobras’s commitment to 
the SDGs. 

Performance  
and the SDGs 

Some performance indicators relate to the 
Sustainable Development Goals within the 2030 
Agenda that Eletrobras has prioritized. These 
are covered throughout this report and, on a 
consolidated basis, on page 167. 

Among the indicators affecting the Annual 
Variable Remuneration of executive directors 
is the SDG Alignment Index (IAO), which mea-
sures weighted average performance on a set 
of strategic indicators within the 2030 Agenda, 
denoting the extent to which Eletrobras Group 
companies’ performance is aligned with their 
commitments.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEIAO composition for 2021-2025

Energy Savings in 
Corporate Buildings 

Lost-time injury 
frequency rate, direct  
and third-party 
employees 

R&D+I Investment /
Regulatory NOR 

42

Due diligence on 
suppliers exposed to 
fraud and corruption 
risks 

Weighted ratio of basic 
salary and remuneration 
of women to men, at 
multiple levels 

Critical suppliers that 
have undergone EESG 
due diligence 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
 
SCORECARD  
TABLE  

Sustainability Pillar

Strategic Guidelines

Variable 
remuneration 
for executive 
directors

Variable remuneration 
for employees and 
managers

Related SDGs

43

G&T Expansion
Achieve leadership in G&T, with a focus on clean 
energy.

G&T Efficiency
Create value through more efficient G&T assets

Trading
Achieve leadership in electricity trading, with at-
tractive margins and efficient risk management

New Business
Invest in new businesses, especially in energy, 
participating in the current consolidation in the 
industry (M&A)*

Value and Investment
Enhance value creation and strengthen our capacity 
for investment

Management
Focus management on value creation and increas-
ing competitiveness

Innovation & Digital Transformation
Achieve leadership in innovation and advance a 
digital transformation of business and management 
processes

Culture & People
Develop a meritocratic culture of high performance 
and excellence in people management 

Governance
Achieve excellence in Governance, Risk Manage-
ment and Internal Controls (GRC) 

Prosperity

Note: As part of our 
approach to governance 
and compliance, senior and 
middle managers’ variable 
remuneration is subject 
to a deflation factor of up 
to 10% in the event that 
they fail to comply with 
recommendations from the 
internal audit and regulatory 
authorities. 

Planet

People

Governance

* Mergers and Acquisitions

52%

69%

7    8    9  
  10    11    12

3%

5%

40%

6%

7%

7    9  
   11    12    13    15

8    10

18%

  12    16

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE  
44

RECOGNITION

In 2020, Eletrobras: 

• Won an award in the “Best Internal Financial Department: 
Infrastructure & Energy” category in the Finance & Law Summit and 
Awards (FLSA), organized by Leaders League Brazil.

• Ranked 31st for gross revenue (two positions higher than the 
previous year) in Valor Grandes Grupos, a list of Brazil’s 200 largest 
conglomerates based on financial statements for 2019, and in 8th 
for net income. In the services segment, Eletrobras ranked 1st for net 
income, 2nd for equity and 7th among the top 20.

• Climbed positions in a 2019 special edition of business magazine 
Examelisting the 3,000 largest companies in Brazil by net sales. 
Itaipu Binacional ranked 39th; Eletrobras Furnas 75th; Eletronorte 
124th; Chesf 146th; Eletronuclear 259th; Amazonas GT 307th; and CGT 
Eletrosul 388th.

• Came 3rd in the Energy, Mining and Sanitation category of the 
Virtuous Company Ethical Culture Ranking 2020. In the overall 
ranking of Brazilian companies, Eletrobras Eletronuclear ranked 
4th, Itaipu Binacional 9th; Eletrobras holding 14th; and Eletrobras 
Furnas 30th.

• Vigeo Eiris – We ranked 1st in 2020 out of a total of 53 companies in 
the Electric and Gas Utilities segment in emerging markets, and 40th 
out of the total universe of 4,893 green bond issuers. Vigeo Eiris also 
assessed Eletrobras Group companies’ commitment to SDGs 7 and 13 
within the 2030 Agenda.

Eletrobras has been named 
to several sustainability 
indexes GRI 103-2, 205-1

B3 Corporate Sustainability Index (ISE 
B3) – In 2020 we were named to the 
B3 ISE index portfolio for the 13th time. 
Valid for the period from January 4 to 
December 30, 2021. 

Carbon Disclosure Project (CDP) – Our 
A- score denotes leadership in industry 
best practices in the areas of water 
stewardship and climate change. 

IG Sest – In 2019, for the third time we 
received the top score on Governance 
for government-owned companies.

ICO2 – Carbon Efficient Index portfolio.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE45

• Ranked seventh among the top publicly 
traded companies in Brazil in the Forbes 
Global 2020 list.

• Was listed on the 2020 Latin America 
Executive Team. Wilson Ferreira Junior 
was listed second in the top CEO list in 
the “Electric & Other Utilities” category. 
Elvira Cavalcanti Presta ranked third in 
the Chief Financial Officer list, while Paula 
Prado came third in the Investor Relations 
Professional list.

• Was recognized as one of the top 
100 companies in the 2020 Corporate 
Reputation Monitor (MERCO) list, climbing 
14 places from 94th in 2019, and ranking 1st 
among electric utilities.

The Sustainability 
Yearbook 2021

We received a Bronze award 
in The Sustainability Yearbook 
2021, an annual publication 
listing the world’s most 
sustainable companies. The 
yearbook is published by 
Standard&Poor’s using the same 
methodology as used to select 
companies for the Dow Jones 
Sustainability Indices (DJSI) 
2020. More than 7,000 global 
companies in different industries 
were assessed, and 630 were 
selected for the yearbook based 
on their scores on economic, 
environmental, social and 
governance metrics.  

• Ranked 27th in Valor 1000, a list of Brazil’s 
largest companies; 4th among electric 
utilities; 3rd for net income and equity; 4th for 
operating income; and 7th for EBITDA. The 
awards are organized by Brazilian newspaper 
Valor in collaboration with Serasa Experian 
and Fundação Getulio Vargas’s (FGV) Center 
for Finance Research. 

• Was listed in the Época Negócios 360° list 
(published by business magazine Época in 
collaboration with Fundação Dom Cabral), 
ranking 3rd in the energy sector; 4th among 
publicly traded companies; 9th in the 
Southeast; and 12th in the overall ranking.

• Took 35th place in As Melhores da Dinheiro 
2020, a list of the 1,000 largest companies in 
Brazil published by business magazine Istoé 
Dinheiro. 

• Ranked 41st among Brand Finance’s Top 50 
most valuable brands in Brazil. 

• Obtained renewable energy certification 
against the International REC Standard 
from Instituto Totum, for Eletrobras Furnas’s 
Itumbiara (GO) hydropower plant and Fortim 
(CE) wind farm complex. 

• Was listed in third place in the Analyst Days 
category on Institutional Investor’s 2020 Latin 
America Executive Team. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEINTEGRITY PROGRAM  

GRI 103-2, 103-3, 205-1, 205-2, 205-3 

SDG

16

The Eletrobras 5 Dimensions Integrity 
(Compliance) Program, created in 2016, 
comprises a set of ongoing initiatives 
to ensure compliance with the laws and 
regulations applicable to our industry 
and improve the procedures in place at 
Eletrobras Group companies for prevent-
ing, detecting and addressing miscon-
duct. The program conforms to the 
Brazilian Anti-Bribery Act, and is aligned 
with the strategic guideline calling for 
improvement of corporate governance 
and integrity under the PDNG. 

Eletrobras 5 Dimensions is a unified 
and standardized program spanning all 
Eletrobras Group companies. The pro-
gram was implemented and is managed 
by integrity/compliance managers at 
Group companies, under the oversight 
of Eletrobras’s Chief Governance, Risk 
& Compliance Officer. The name of the 
program is a reference to the five di-
mensions involved in creating a business 
management environment focused on 
compliance: periodic risk assessment; 
development and implementation of 
policies and procedures; internal com-
munications and training; continuous 
program monitoring; and remediation 
action and penalties.

Within this philosophy, we have imple-
mented a range of integrity mechanisms 
in order to detect, prevent and address 
fraud and corruption risks, including 
mechanisms to: identify the risks to 
which Eletrobras Group companies are 
exposed and take appropriate measures 
to address them; directly assess the in-
tegrity of third parties, such as suppliers, 
business partners, sponsorees, donees 
and members of corporate governance 
bodies at companies in which Eletro-
bras holds equity interests; and provide 
communications and training to specific 
audiences, including external audiences 
such as suppliers and partners.

For suppliers and business partners, we 
assess integrity both during onboard-
ing—by reviewing their profile and 
background information—and on an 
ongoing basis to identify any suppliers 
which could represent an integrity risk for 
the Company. 

46

At year-end 2020, of the 462 suppliers 
onboarded by Eletrobras Group com-
panies and deemed critical for integrity 
purposes, 460 (99.57%) had completed 
integrity due diligence forms to deter-
mine whether they or any members of 
their management have been accused 
of, investigated for, proceeded against 
or indicted for fraud or corruption in the 
last 10 years, whether and the extent to 
which they engage in dealings with gov-
ernment officials, whether they have an 
Integrity Program in place and the level of 
program maturity, and the nature of their 
relationships with third parties. GRI 205-1

The Integrity Program is monitored by 
tracking indicators of the effectiveness 
of integrity mechanisms, including: the 
number of employees who have been 
trained on ethics and integrity policies 
and procedures; the number of suppliers 
deemed critical for integrity purposes 
that have undergone due diligence and 
received training on the policies and 
practices adopted by Eletrobras Group 
companies; the number of business part-
ners address by awareness raising initia-
tives; and the number of whistleblowing 
reports received. 

Our Integrity Program 
spans all Eletrobras Group 
companies

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE47

In 2020 we approved a policy outlin-
ing guidelines on Program monitor-
ing, including a system for collecting, 
reviewing and storing the information 
needed to assess and manage Program 
effectiveness. 
 The process for handling and addressing 
whistleblowing reports was also improved 
in 2020, and a dedicated function has 
been in place since 2019 to address 
reports on violations and concerns, re-
porting directly to the Eletrobras Board of 
Directors. GRI 103-2

We resumed  
construction  
of Angra III 

In 2020 Eletrobras Eletronuclear resumed 
construction of its Angra III nuclear power 
plant on the coast of Rio de Janeiro state, 
which had been on hold since 2015. To 
ensure integrity in this public-interest 
project, a compliance oversight com-
mittee has been set up and indepen-
dent consultants have been engaged to 
monitor procurement, budgeting and 
construction work, in order to provide the 
Board of Directors with the information 
needed about the project to ensure it is 
compliant with Eletrobras’s policies on 
integrity, ethics and anti-corruption. The 
internal committee is composed of two 
independent members of the Board of 
Directors of Eletronuclear and the Chief 
Governance, Risk & Compliance Officer of 
the holding company.   

The Angra II nuclear power plant. Eletronuclear Archives.

Management and employees also 
received communications and training 
during the year to improve their under-
standing of integrity and ethics issues. 
This included an online course on the 
Eletrobras Group’s Culture of Ethics and 
Integrity, and an innovative, fully online 
“Integrity and Ethics Week” event held 
concurrently at all Group companies, 
featuring lectures delivered by guest 
speakers with extensive experience in 
ethics, integrity and governance, and 
lectures given by specialists from Group 
companies on ethics and integrity 
matters addressed in our policies and 
standards, such as fraud and corruption 

risks; conflict of interest; ethics and diver-
sity; ethical conduct online and on social 
media; and workplace harassment.

Our key integrity programs and initia-
tives are reported on quarterly to the 
Audit & Risk Committees of Eletrobras 
Group companies, which report to the 
Board of Directors.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCETHE FIVE DIMENSIONS OF OUR INTEGRITY PROGRAM  

GRI 103-2, 103-3

48

 Integrity Program management 
environment

This dimension concerns the need for full 
support from governance bodies in fostering a 
culture of ethics and integrity, through initiatives 
demonstrating tone from the top

1

Program monitoring, remediation 
action and penalties

Continuously monitoring the program 
through the internal audit, internal 
controls within ProERP (SAP), and tests 
on SOX controls.

5

EXISTENCE
QUALITY
EFFECTIVENESS

2

Periodic risk assessment

Identifying, assessing, addressing and 
monitoring vulnerabilities and risk factors for 
fraud and corruption within the Eletrobras 
Group.

Communication and training

Disseminating the Program through 
communications and training activities 
suited for each audience.

*SOX - Lei Sarbanes-Oxley

4

3

Developing and implementing Integrity 
Program policies and procedures

Creating and implementing a framework for building 
a culture of ethics and integrity at Eletrobras Group 
companies; this includes development, implementation 
and adherence to applicable policies and other 
standards on integrity in day-to-day activities.  

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEIn 2020: 

• We launched Eletrobras 5 Dimensions, a six-episode 
web series that uses a lighthearted approach to present 
the guidelines in our Integrity Program. GRI 103-2, 205-2

• We developed a methodology and established criteria 
for classifying internal documents based on the level of 
confidentiality or required access restrictions. 

 • This standardized the approach to classifying informa-
tion across Eletrobras Group companies. 

• The new system is designed to ensure that each docu-
ment is treated with the required level of confidentiality. 

• It also sought to adapt the company to comply with the 
Brazilian General Data Protection Act (LGPD).

• We implemented an internal controls management 
system in 2020. 

• Our Code of Conduct, Ethics & Integrity
was revised on its 10th anniversary. We also launched a 
mobile app so employees can quickly reference the code 
on the go.  GRI 103-2, 205-2

ANTI-CORRUPTION COMMUNICATIONS AND TRAINING 
GRI 205-2 

SDG

16

49

Our integrity  
policies 

GRI 102-16, 103-2

SDG

16

1 Eletrobras Group Code of Ethical Conduct & Integrity

2 Eletrobras Group Anti-Corruption Policy

3 Eletrobras Group Conflict of Interest Policy

4 Integrity Program Rules

5 Integrity Monitoring Rules

6 Eletrobras Group Consequences Policy

7 Rules on Managing and Addressing Reports and 
Violations

Total (members/employees/business partners)

Total informed about Eletrobras’s anti-corruption  
policies and procedures

Percentage informed about Eletrobras’s anti-corruption  
policies and procedures

Total that received anti-corruption training

Percentage that received anti-corruption training

Itaipu – Total (members/employees)*

Itaipu – Percentage informed about anti-corruption  
policies and procedures 

Corporate 
governance 
bodies

Middle-
management 
employees

Employees in 
university-level 
positions

Employees in 
non-university 
level positions

 142

142

100%

125

88.03%

13

100%

1,090

1,085

99.54%

1,074

98.53%

120

100%

4,192

4,187

99.88%

3,937

93.92%

500

100%

7,245

7,230

99.79%

6,794

93.78%

656

100%

SPEs

54

53

98.15%

-

-

-

-

*Data for Itaipu have been presented separately as the company is subject to dual legislation as a bi-national corporation, and has its own anti-corruption policies and procedures.  
Only members of governance bodies and employees undergo anti-corruption training. 
The figures for the holding company and Amazonas GT relate to an Integrity & Culture of Ethics Course launched in December 2019, and were consolidated up to December 2020. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEETHICS 

SDG

16

We work continuously to build closer engagement with 
our internal and external stakeholders. Employees, busi-
ness partners and other stakeholders can seek guidance 
in our Code of Ethical Conduct & Integrity and in our 
integrity rules and policies. The contact details of our 
communications channels can be found on our webpag-
es, are provided during training sessions, and included in 
awareness-raising materials. GRI 102-33 

50

Listening to stakeholders

The General Obudsman’s Office was placed under the 
Eletrobras Board of Directors in 2017. The Obudsman’s 
Office has since reported to the Board of Directors on 
a quarterly basis, and this is scheduled to continue in 
2021 in accordance with the Board’s agenda. 

The General Obudsman’s Office provides multiple 
channels for receiving reports on concerns, including via 
the Eletrobras Group website, by email, by telephone, by 
letter, and by other methods. 

In 2017 we implemented the Eletrobras Whistleblowing 
Hotline, an external, central hotline for all Group com-
panies. The new hotline replaced the Ombudsman as 
the channel for receiving whistleblowing reports.

The General Obudsman’s Office is open to both in-
ternal and external stakeholders, and reports can be 
made on an identified basis, confidentially or anon-
ymously. In all three situations, the whistleblower’s 
identity is kept anonymous.

The Whistleblower Report Handling macro-process 
is managed by the Integrity System Committee (ISC), 
which is responsible for applying any applicable disci-
plinary action and remediating internal controls and 
processes after investigating a case.

Each case goes through a workflow that includes receipt 
of the report (case recording and preliminary review), 
investigation (if applicable), disciplinary action (if appli-
cable) and remediation of controls and/or processes. 
The last step is providing feedback to the whistleblower. 
For each report, an assessment is made not only of the 
reported violation but also on opportunities for process 
improvements and any required disciplinary action.   
GRI 205-1

An independent firm is responsible for handling reports 
on violations of our standards or other misconduct. This 
firm receives and documents the reports received via 
the Whistleblowing Channel, and submits them to the 
General Ombudsman’s Office. The General Ombuds-
man Office classifies reports by level of priority and by 
subject, and submits them to the Executive CSI Office. 
Following receipt, the Executive CSI Office submits the 
reports to the Eletrobras Group Report Investigation 
Lead, who opens and investigates the case appropri-
ately. In 2020, a total of 542 cases were handled and 
closed as part of this process. For every substantiated 
report, the risk map is revisited in order to take action to 
prevent recurrence.

During the year, the Obudsman’s Office handled 100 
new cases relating to the holding company, including 
requests for documentation and general information, of 
which 98 were resolved. GRI 102-17

SDG

16

SDG

16

Whistleblowing Hotline                                  
GRI 102-17
Handles reports on misconduct, made 
anonymously or otherwise. Managed by an 
independent third‑party firm. 
https://canaldedenuncias.com.br/
eletrobras/

General Obudsman’s Office
For general requests, including requests for 
information about the Eletrobras Group 
Integrity Program and Code of Ethics & 
Conduct. This channel is also used to submit 
suggestions, complaints or compliments. 
ouvidoria@eletrobras.com 

Eletrobras Ethics 
Committee 
For queries relating to the 
Code of Ethical Conduct & 
Integrity.
eticaevoce@eletrobras.com 

Eletrobras Integrity 
Department 
For queries relating to the 
Integrity (compliance) 
Program and related 
policies and practices. 
cgi@eletrobras.com 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCECritical concerns GRI 102-34  

Conflict of interests GRI 102-25

SDG

16

Critical concerns include violations of our Integrity 
Program (Eletrobras 5 Dimensions) and the Eletrobras 
Group Code of Business Conduct and Ethics. 

The 4% reduction in the total number of concerns 
reported in 2020 was due to the COVID-19 pandemic 
and remote working, which prevented the ombudsman 
offices from receiving in-person visits and from touring 
our operations. 

Of the 3,955 cases handled in 2020 (except whistleblowing 
reports), 96% had been resolved as of 12/31/2020.

A total of 522 reports were handled by the Whistleblowing 
Hotline, including 378 valid reports and 144 reports not within 
the scope of the hotline.

Of the 378 valid reports received by the Whistleblowing Hotline 
in 2020, 202 had been resolved and 176 were being addressed at 
year-end. 

The members of the Board of Directors 
are responsible for monitoring and man-
aging any conflicts of interests involving 
executives, other members of the Board 
or shareholders, in order to prevent mis-
appropriation of assets or misconduct in 
related-party transactions. 

This topic is also addressed in the Eletro-
bras Group Conflict of Interest Policy. This 
Policy outlines guidelines for the mem-
bers of governance bodies, employees, 
representatives and contractors of Eletro-
bras Group companies on preventing, 
identifying and reporting situations that 
could create a conflict of interests. It also 
provides guidance on what to do in the 
event of a conflict of interests to ensure 
our actions are guided by the principles 
of ethics, integrity and transparency and 
aligned with our values. 

Before assuming executive directors 
positions, appointees undergo an as-
sessment on integrity, including, among 
other aspects, whether there are any 
existing or potential conflict of interest. 
This information is submitted to the 
Management, People & Eligibility Com-
mittee, which is responsible for con-
ducting due diligence on appointments 
to executive directors positions at both 
Eletrobras Group companies and other 
companies in which the Group has an 
equity interest, majority or otherwise.

51

In 2020, we ran a campaign to raise 
employee awareness about conflicts of 
interest, our updated procedures, and 
the Brazilian Office of the Comptrol-
ler General’s (CGU) Conflict of Interest 
Prevention System (SeCi). Our workforce 
also received a guide with practical 
examples of situations that can create a 
conflict of interests.

As a preventive measure, in 2020 all 
employees and members of executive 
directors were asked to complete a due 
diligence questionnaire to enhance our 
ability to identify and address potential 
conflicts of interest. The goal is to map 
out sensitive areas in the personal and 
business relationships of employees and 
members of executive directors, allowing 
the Governance, Risk & Compliance De-
partment to act preventively by providing 
guidance and mitigating issues.

SDG

16

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCERISK MANAGEMENT

GRI 102-15, 102-29, 102-30, 103-2

RISK MANAGEMENT MODEL 
GRI 103-2, 103-3

52

Eletrobras Group’s Integrated Risk Management 
System aims to prevent events from materializing 
which could adversely affect our strategic ob-
jectives and our ability to generate and preserve 
value, and to provide transparent information to 
the market and shareholders. 

The risk management process at Eletrobras Group 
is based on our unified Corporate Risk Man-
agement Policy, whose most recent edition was 
approved by the Board of Directors in September 
2019. 

Risk management is centrally coordinated by the 
holding company, which helps to provide an inte-
grated view of and standardize the process across 
Group companies. The overall process is managed 
by the risk management and internal controls 
functions and risk committees at each Eletrobras 
Group company, under the oversight of the hold-
ing company’s Risk Committee. Risk management 
information is reported to the Executive Board and 
Board of Directors via the Statutory Audit & Risk 
Committee (CAE). 

Within our risk management model, we identify 
and compile a matrix of all business, operational, 
financial and compliance risks to which Group 
companies are exposed, and then address and 
monitor those risks under action plans developed 
by the relevant risk owners. 

SDG

8

16

Identification
Identifying, classifying and pri-
oritizing the risks to which the 
Company is or could be exposed 

Monitoring
Monitoring risks 
and the implemen-
tation and effec-
tiveness of mitiga-
tion measures

Communications
Clearly and objectively 
reporting to stakeholders 
on each stage of the risk 
management process 
and outcomes

Assessment
Qualitative and quan-
titative assessments of 
the degree of exposure 
to identified risks

Management
Deciding on whether to accept, 
transfer, mitigate or avoid the 
risks to which the Company is ex-
posed and—if the option is made 
for mitigation—developing action 
plans for implementation

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
In our risk management process, we 
continuously monitor the business envi-
ronment to address our own concerns as 
well as those of investors and the broader 
market. The risks recognized as being 
most material within Eletrobras Group 
companies are prioritized and addressed 
by implementing action plans prepared 
based on technical recommendations 
developed by the Corporate Risk Man-
agement and Internal Controls functions 
in collaboration with business managers, 
taking account of the level of exposure 
validated by Management. 

To further improve our approach to 
managing identified risks, in 2020 we im-
plemented SAP GRC RM to automate the 
risk assessment process. Also in the year, 
Eletrobras approved our risk appetite 
levels and the strategic KRIs to be tracked 
under the PDNG 2021-2025.

SDG

8

16

Risk Appetite 
Statement

Value creation is an imperative 
for the Eletrobras Group. 
Building industry leadership 
through Generation & 
Transmission investments 
focused on clean energy is at 
the core of our approach to 
sustainable expansion.

We reject decisions which could 
undermine our profitability, fi-
nancial discipline, corporate so-
cial and environmental sustain-
ability, ethics and compliance 
standards, operational safety, 
or the health and safety of our 
direct or outsourced employees.

We recognize the importance of 
innovating and investing in other 
segments in order to build a di-
versified portfolio of businesses 
and services that are synergistic 
and aligned with our strategy. 

53

The Angra II reactor building. Eletronuclear Archives

Risk Mapping

GRI 103-2, 103-3, 102-15, 102-29, 102-31

SDG

7 13

SDG

16

At Eletrobras Group companies, risks are identified and mapped in a 
Corporate Risk Matrix with the participation of business managers at 
different organizational levels at the Group companies.  

See our Risk Matrix on the following page

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEBUSINESSES

FINANCIAL

Generation

Transmission

Electricity market

New Generation  
Businesses

New Transmission  
businesses

Generation  
Works

Transmission  
Works

Electricity  
trading

Climate  
change

Generation Asset Operation  
& Maintenance (O&M)

Transmission Asset Operation 
& Maintenance (O&M)

Partnerships

Generation Industry  
Regulations

Transmission Industry  
Regulations

SPE  
management

Dam  
Safety

Concession  
extensions

Nuclear safety

Nuclear fuel

Storage of spent fuel

Management  
& Innovation

Liquidity

R&D + I management

Cash flow

Information security

Credit

Counterparties

Indebtedness/ 
Leverage

Taxes

Tax   
management

54

Market

Market  
risk

Budget

Budget  
Management

Assets

Regulatory  
asset pricing

OPERATIONAL

COMPLIANCE

Social  
& Environmental

ICT

People

Procurement

Project social and environ-
mental management

Availability and performance 
of ICT systems

People  
Management

Supply  
chain management

Human  
rights

Legal

Litigation  
management

Occupational  
Health & Safety

Pension 
funds

Security

Property  
security

Laws  
and regulations

Fraud  
and corruption

Adherence  
to rules

Reporting

Financial  
Statements

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEMaterial risks

GRI 103-2, 103-3

Some of the risks in Eletrobras Group’s Corporate Risk 
Matrix are recognized as being especially critical. Our 
approach to addressing these risks is described below:

Project Social and Environmental 
Management

Social and environmental risk assess-
ments are conducted during both the 
pre-operational and the operational 
phase of G&T projects at Eletrobras 
Group companies in order to assess 
exposure to social and environmental 
risks and the effectiveness of mitigation 
actions that have been implemented.

Eletrobras has a corporate Environ-
mental Policy that provides guidance 
on addressing environmental and 
social matters, including guidelines on 
dealing with local communities and 
traditional peoples, such as indigenous 
communities. 

Eletrobras Group companies conduct 
watershed inventories, feasibility studies 
and environmental impact assessments 
to inform the development of siting and 
project design options that can minimize 
social and economic impacts and the 
displacement of communities, as well as 
impacts on biodiversity. 

Compliance

The second dimension of the Eletro-
bras Group Integrity Program, which 
aligns with our Corporate Risk Matrix, 
establishes a process for periodically 
assessing fraud and corruption risks 
involving integrity and ethics issues.  
We have worked to prevent, address 
and remediate these risks by: devel-
oping and keeping up to date a set 
of integrity standards; administering 
training and awareness raising activi-
ties for direct and outsourced employ-
ees; and structuring a macro-process 
for addressing whistleblowing reports 
and violations—including investi-
gation, remediation and disciplinary 
action—which feeds back into the 
risk assessment process and supports 
assessments of program effectiveness.

55

Climate Change

Climate change is the product of a 
variety of natural factors. However, it 
has been intensified in recent years by 
increasingly invasive human activity. 
The Eletrobras Group recognizes the 
importance of control activities such as: 
i) taking climate change considerations 
into account in siting, designing and/or 
redesigning generation and transmis-
sion projects; and ii) ensuring the effi-
cient management of and implementing 
initiatives to offset GHG emissions

As part of our approach to addressing 
climate change, we conduct:

• Carbon footprint assessments

• Carbon pricing studies

• Climate change vulnerability  
assessments

• Scenario assessments incorporating 
climate change

• Climate change adaptation studies

Training. CEPEL Archives

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEHuman Rights

Eletrobras Group conducts human 
rights risk assessments to identify ex-
posure to events, situations or practic-
es which could lead to the commission 
of human rights violations directly 
or indirectly by Group companies. A 
number of steps have been imple-
mented to address these risks, includ-
ing the following:

• Establishing human rights indicators/
targets, such as training 100% of em-
ployees and Tier 1 suppliers on Human 
Rights practices by 2021; GRI 410-1

• Conducting human rights due dili-
gence on 100% of critical Tier 1 suppli-
ers by 2022 and all SPEs by 2021;

• Incorporating human rights provisions 
in supplier contracts and a termination 
penalty in the event that suppliers fail to 
adhere to Eletrobras’s values and com-
mitments on human rights;

• Using appropriate language in com-
munications materials about the social 
and environmental impacts of our 
projects when interacting with affected 
communities, especially traditional and 
indigenous peoples;

• Creating a Human Rights Sub-commit-
tee of representatives from the Corpo-
rate Social Responsibility functions of 
Eletrobras Group companies to discuss, 
develop and implement stakeholder en-
gagement programs in the supply chain 
and raise awareness about human rights, 
working to disseminate these practices 
across Group companies and their value 
chains, as part of the Sustainability 4.0 
Program within the PDNG.

Nuclear Power

As an operator of nuclear power plants, 
Eletronuclear is responsible for monitor-
ing and addressing risks related to nu-
clear power. Eletronuclear has an annual 
budget earmarked for modernizing and 
implementing the most recent safety 
requirements at its plants. The company 
recently conducted an extensive reas-
sessment of the risk associated with en-
vironmental issues and, in response, has 
made minor adjustments to protection 
barriers. In addition, Eletronuclear has 
assessed its emergency preparedness 
following the stress test procedures ad-
opted by the European Union for nuclear 
plants under construction or in opera-
tion in Europe. As a result, Eletronuclear 
has implemented several additional 
safety measures. 

56

100% of our 
suppliers will 
undergo human 
rights due 
diligence by 2022

The Angra II nuclear power plant. Eletronuclear Archives

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE57

To mitigate these factors, Eletrobras invests continu-
ously in transmission line maintenance and condition 
monitoring. Many substations are currently undergoing 
upgrades of their monitoring and communications 
infrastructure to automate and centralize parameter 
monitoring and provide a systemic and integrated view 
of assets in operation.

In addition, in order to mitigate the adverse impacts 
from natural disasters on our assets, Eletrobras Group 
companies have emergency response teams who are 
highly trained and capable of promptly replacing priori-
ty operational equipment. These teams are immediate-
ly mobilized in the event of an emergency, supporting 
our culture of operational excellence.

The Belo Monte Dam. Photo: Roney Santana

Dam Safety

Dam Safety is managed and monitored 
locally by our subsidiaries to a high level 
of technical and management excel-
lence. Dams and their appurtenant 
structures undergo Periodic Safety Re-
views (RPS) in accordance with applica-
ble laws and regulations. In addition, as 
a requirement established by the Board 
of Directors, Periodic Safety Reviews of 
our assets are also being conducted by 
independent external appraisers.

Transmission

Eletrobras Group companies operate 
substations and transmission lines 
across diverse geographies with varying 
climates. For the Group as a whole, the 
most significant risk in transmission 
operations is related to transmission line 
and/or substation outages. 

Hydropower

Eletrobras’s generation assets are 
primarily hydroelectric plants, and 
hydropower involves several related 
risks. For the company as a whole, 
the most important risk related to 
hydropower is hydrological risk, or the 
risk that the electricity generated by 
hydroelectric assets operating within 
the regulated market could fall below 
their guaranteed capacity. This risk is 
more likely to materialize in the event 
of a drought. We work to prevent this 
risk from materializing by renegoti-
ating hydrological risk and through 
“electricity hedges". 
GRI 303-1

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE58

O&M Risk in Generation: 

O&M Risk in Transmission

The primary risk related to operation 
and maintenance is the risk of an outage 
due to operational failure. To mitigate 
outage risks, Eletrobras has processes in 
place for monitoring asset operation and 
maintenance at subsidiaries. 

Efforts to improve the availability and 
efficiency of our assets include regular 
upgrades of generation assets, digi-
tization and automation of manage-
ment processes, and investments in 
training specialists.

 O&M plans establish targets and activity 
schedules for Eletrobras Group compa-
nies to ensure availability levels conform 
to regulatory requirements and corpo-
rate targets.

At Eletrobras, transmission assets are 
managed at a local level as with genera-
tion assets. The goal in managing trans-
mission assets is to ensure high levels 
of system availability and reliability, and 
compliance with industry regulations 
and standards.

Our approach to managing operation 
and maintenance risks for transmission 
systems takes account of, among other 
factors, the impacts of weather events 
on the transmission operations of Group 
companies. Assessments are conduct-
ed on the likelihood of occurrence of 
windstorms, fires, cyclones, thunder-
storms, floods and lightning in the area 
surrounding our transmission lines. 

Based on these assessments, Eletrobras 
Group companies implement measures 
and emergency response plans to mit-
igate the impacts from these events on 
our transmission assets. 

Regulatory Changes in the Electric 
Power Sector

Regulatory changes introduced by dif-
ferent government bodies could create 
risks for Eletrobras Group companies.  

Currently the primary regulatory risk 
relates to potential changes and unfore-
seeable impacts from Public Consulta-
tion no. 33/2017, which aims to improve 
the legal framework for the electric 
power sector in Brazil.  

Eletrobras has teams specializing in in-
dustry regulation to address these risks. 
Through monitoring and participation in 
public hearings, consultations, special-
ized forums and industry associations, 
these matters are discussed in depth by 
all Eletrobras Group companies, which 
advocate for and influence regulatory 
policy in a coordinated manner. The 
primary source of reference in planning 
regulatory efforts is the ANEEL Regula-
tory Agenda for 2021-2022

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEOrganizations of which we are members GRI 102-13

Business 
management

8    16

• Brazilian Institute for Corporate Governance (IBGC)
• National Quality Foundation (FNQ) 
• National Forum on Ethical Management of Government 
Owned Companies

Business 
sustainability

7    8    9    13    16

Industry 
development

  9    16

• Electric Power Trading Chamber (CCEE)
• Brazilian Association of Thermal Power Generation Compa-
nies (ABRAGET)
• Brazilian CIER (Regional Electricity Integration Commission) 
Committee (BRACIER)
• Brazilian Dam Committee (CBDB)
• Brazilian Association of Large Electric Power Generation 
Companies (ABRAGE)
• Brazilian Association of Large Electric Power Transmission 
Companies (ABRATE)
• Brazilian Wind Power Association (ABE Eólica)
• Brazilian Nuclear Power Association (ABEN)
• World Association of Nuclear Operators (WANO)
• World Nuclear Association

Environment

7     13   

Climate change

  13   

Water

7     13   

Social

16

59

• Brazilian Business Council for Sustainable Development 
(CEBDS) – we have a seat on the Council’s governance body 
and co-lead working groups on Water, Energy and Climate 
Change, Biodiversity and Biotechnology, and Social Impact
• Brazilian Global Compact Committee (CBPG) – We actively 
participate in action platforms such as the Sustainable De-
velopment Goals (SDGs), Climate Change, Human Rights and 
Communications and Engagement
• Global Reporting Initiative (GRI Community)
• Ethos Institute for Business and Social Responsibility
• Carbon Disclosure Project Benchmark Club (CDP)

• Environmental Forum for the Brazilian Electric Power 
Sector (FMASE) – we have a seat on the forum’s governance 
body and participate in subject-matter committees/projects
• Environmental Committee of the Brazilian Association of 
Electric Power Companies (ABCE)

• Brazilian Forum on Climate Change (FBMC)
• Business for Climate (EPC)

• National Council on Water Resources (CNRH)
• World Water Council (WWC).

• Instituto Ethos Working Group on Human Rights
• Global Compact Working Group on Human Rights

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
Our voluntary commitments

GRI 102-12

We have subscribed to national and in-
ternational initiatives addressing issues 
related to business sustainability.

Social 

As part of our voluntary commitments, 
we have incorporated strategic guide-
lines on improving governance and 
business integrity in the PDNG 2020-
2024, in line with the goal under our 
Strategic Plan 2020-2035 to achieve 
excellence in Governance, Risk Man-
agement and Internal Controls (GRC) 
and uphold standards of corporate 
governance and business integrity 
that are consistent with international 
benchmarks. GRI 103-2

SDG

9

• Sustainable Development Goals (SDGs): 
nine SDGs are prioritized in our Business & 
Management Master Plan (PDNG) 

• Business for Human Rights, an open letter 
published by the Brazilian Ministry of Human 
Rights  

• The Ten Principles of the UN Global Compact*

• Corporate Commitment to Addressing Sexual 
Violence against Children and Adolescents 

• Na Mão Certa, a program launched by the 
World Childhood Foundation to combat 
roadside sexual violence against children and 
adolescents 

• CEO Guide to Human Rights – World Business 
Council for Sustainable Development (WBCSD)

• Women’s Empowerment Principles (WEPs)

The Tenth Principle of the Global Compact states that: 
“Businesses should work against corruption in all its forms, 
including extortion and bribery.” 

60

Environmental 

SDG

7

13
13

• Brazilian Business Commitment to Biodiversity, 
launched by the Brazilian Business Council for 
Sustainable Development (CEBDS)

• Brazilian Business Commitment to Water Security, 
launched by the Brazilian Business Council for 
Sustainable Development (CEBDS)

• Business Dialog with Indigenous Peoples Initiative

• Open Letter - Private Sector Support for Carbon Pricing 
in Brazil, a position paper on carbon pricing mechanisms

• We are supporters of the Task Force on Climate-related 
Financial Disclosures (TCFD)

• In 2020 we became an “Early Supporter” of Business 
for Nature’s Call to Action to reverse nature loss by 
2030. Initiatives like these are aligned with our goal to 
be an active agent for conservation of biodiversity and 
ecosystem services.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE61

STRATEGIC PLANNING

GRI 102-26, 102-31

Strategic planning is an exercise that identifies trends, 
risks and uncertainties related to our business. The 
estimates and assumptions informing our strategic 
planning reflect our expectations about current and 
future events and financial and non-financial trends 
over a horizon of 15 years.

In 2020—an unprecedented year that posed numer-
ous challenges to countries around the world—we 
developed and unveiled our Strategic Plan 2020-2035 
which, in addition to defining a new corporate identi-

ty (Purpose, Vision and Values, page xx), establishes a 
set of guidelines and objectives aimed at our growth 
and modernization in line with emerging trends in the 
power sector.

The Strategic Plan is subdivided into Business & 
Management Master Plans (PDNG) with a short/medi-
um-term horizon of five years. The PNDGs outline the 
specific projects and initiatives to be implementation 
by Eletrobras Group companies to achieve our strategic 
goals, targets and related SDGs.

PDNG 2021-2015

GRI 102-31, 102-34

PDNG 2021-2025 is the first sub-plan under our Stra-
tegic Plan 2020-2035. Drawing on analysis and guid-
ance in the Strategic Plan, PDNG 2021-2025 is focused 
on further developing our businesses and building on 
our efforts in recent years to improve performance.

SDG

7 13

16

PDNG 2021-2025 STRATEGIC TOPICS

Local and global trends

Guidelines

Performance indicators 

VALUE expectations 

Impacts

Related 
SDGs 

• Widespread digitization of the economy  
and society
• Knowledge and innovation as economic 
drivers
• Changes in consumer patterns and empow-
ered customers
• Climate change and shifts in rainfall patterns
• Expansion of the low carbon economy
• Growing demand for electricity
• An expanding and increasingly complex 
electric power grid
• Shifts in the power sector requiring new 
business models

VALUE  
AND INVESTMENT 

Enhance value cre-
ation and strength-
en our capacity for 
investment

MARKET VALUE
Enterprise Value / 
EBITDA

• Dividends
• Contribution to sustainable 
development
• Return on invested capital
• A stronger brand and rep-
utation

Risks
• Shareholder divest-
ments

Costs
• Higher debt service 
costs

  8    9   

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
PDNG 2021-2025 STRATEGIC TOPICS

Local and global trends

Guidelines

Performance indicators 

VALUE expectations 

Impacts

• Knowledge and innovation  
as economic drivers
• Widespread digitization of the economy  
and society
• Shifts in the power sector requiring new 
business models
• Fast-paced technological change

CULTURE & PEOPLE
Develop a 
meritocratic culture of 
high performance and 
excellence in people 
management

SAFETY
Injury Frequency Rate 
(Direct and Third-Party 
Employees)

PEOPLE 
Hours of training / no. of 
employees

PEOPLE 
Employee Satisfaction 
Rate (Survey to be 
carried out in 2021 and 
target set for 2022)

• A stronger brand and 
reputation
• Jobs and income
• Health and safety
• Quality of life
• Respect for human rights
• Professional development 
and training
• Greater diversity

• Shifts in the power sector requiring new 
business models
• Calls for greater transparency
• Implementation of more effective controls 
that inspire market confidence
• Preventive risk management
• A zero-tolerance approach to corruption

GOVERNANCE
Achieve excellence 
in Governance. Risk 
management and 
internal controls (GRC)

GOVERNANCE 

ELB’s listing tier on B3

• Returns on invested capital 

• A stronger brand and 
reputation
• Integrity (ethical, lawful and 
transparent conduct)

Risks
• Low productivity
• Talent flight

Costs
• Injury and sick 
leave
• Labor claims
• High investment 
but low returns 
on training and 
education initiatives

Risks
• Reputational
• Shareholder 
divestments

Costs
• Loss of company 
value
• Higher debt service 
costs
• Fines and penalties 
for Eletrobras and 
our management

62

SDG 
members

8    10    12

8    10    12
11    16  

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE  
PDNG 2021-2025 STRATEGIC TOPICS

Local and global trends

Guidelines

Performance indicators 

VALUE expectations 

Impacts

63

SDG 
members

• Widespread digitization of the economy  
and society
• Knowledge and innovation as economic 
drivers
• Changes in consumer patterns and empow-
ered customers
• Growing demand for electricity
• Shifts in the power sector requiring new 
business models

MANAGEMENT
Focus management 
on value creation and 
increasing competi-
tiveness

PRODUCTIVITY
Results of Operations / 
employee

• Return on invested capital
• A stronger brand and rep-
utation 
• Dividends
• Greater diversity
• Respect for human rights
• Private Social Investment
• Sponsorship of culture, 
sport and events
• Supplier capacity building
• Procurement predictability
• A more sustainable supply 
chain

Risks
• Low efficiency (slow 
to respond)

Costs
• Higher operating 
costs

8    9    10   

  11    12     

• Widespread digitization of the economy and 
society
• Knowledge and innovation as economic 
drivers
• Changes in consumer patterns and empow-
ered customers
• Fast-paced technological change

INNOVATION & DIG-
ITAL TRANSFORMA-
TION 

Achieve leadership in 
innovation and ad-
vance a digital trans-
formation of business 
and management 
processes

INNOVATION
R&D+I Investment / 
NOR

• Return on invested capital
• A stronger brand and rep-
utation
Research, Development & 
Innovation
• Dividends
• Energy Savings
• Conservation of Biodiversity

Risks
• Reduced competi-
tiveness

Costs
• Higher costs with 
the state-of-the-art 
technologies needed 
for sustainable oper-
ations.

7    9    11     

12    13    15

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEPDNG 2021-2025 STRATEGIC TOPICS

Local and global trends

Guidelines

Performance indicators 

VALUE expectations 

Impacts

• Growing demand for electricity
• Systemic improvements in energy efficiency
• Shifts in the power sector requiring new 
business models
• Fast-paced technological change
• Lower costs on critical inputs

G&T EFFICIENCY
Create value through 
more efficient G&T 
assets

EFFICIENCY: PMSO/Reg. 
PMSO

GENERATION-ASSET 
AVAILABILITY:  
GRAVAILAB

TRANSMISSION-ASSET 
AVAILABILITY:  
TLAVAILAB

• Contribution to sustainable 
development
• Returns on invested capital
• Energy savings
• A stronger brand and rep-
utation
• Operational safety and reli-
ability (energy security)
• Affordable electricity
Revenue reliability

Risks
• Failure  
to reduce emissions 
through sustainable 
development

Costs
• Higher operating 
costs

64

SDG 
members

7    9    12   

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEPDNG 2021-2025 STRATEGIC TOPICS

Local and global trends

Guidelines

Performance indicators 

VALUE expectations 

Impacts

• Expansion of the low carbon economy
• Growing demand for electricity
• An expanding and increasingly complex 
electric power grid
• Diversification of Brazil’s energy mix
• Expansion of distributed generation
• Lower costs on critical inputs

G&T EXPANSION
Achieve leadership in 
G&T, with a focus on 
clean energy

GENERATION  
EXPANSION 

Installed G Capacity 
(MW) 

TRANSMISSION  
EXPANSION 

Installed T Capacity (KM)

• Contribution to sustainable 
development
• Return on invested capital
• Access to electricity for all, 
with a reduced risk for social 
and environmental impacts
• Affordable electricity
• Energy savings
• Partnership in managing 
government programs
• Operational safety and 
reliability (energy security)
• Improvements to national 
infrastructure
• Jobs and income
• Respect for human rights
• Conservation of Biodiversity
• Better living conditions in 
affected communities
• Participatory dialog
• Participation in structuring 
projects
• Integrity (ethical, lawful and 
transparent conduct)
• A more sustainable supply 
chain

Risks 
• Stakeholder 
scrutiny
• Impacts on 
biodiversity
• Impacts on 
livelihoods in 
surrounding 
communities
• Displacement 
of residents in 
surrounding 
communities
• Shareholder 
divestments

65

SDG 
members

7    9    11     

12    13    15  
16

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
PDNG 2021-2025 STRATEGIC TOPICS

Local and global trends

Guidelines

Performance indicators 

VALUE expectations 

Impacts

• Changes in consumer patterns and 
empowered customers
• Growing demand for electricity
• Shifts in the power sector requiring new 
business models
• Demand for high performance

TRADING
Achieve leadership 
in electricity trading, 
with attractive 
margins and efficient 
risk management

MARGIN
Margin over benchmark 
price in the loss-
of-entitlement 
(descotização) process

• Return on invested capital
• A stronger brand and 
reputation
• Dividends
• Revenue reliability
• Fairly priced (sustainable) 
contracts

Risks
• Shareholder 
divestments

Revenue
• Reduced Operating 
Revenue

66

SDG 
members

   9   

• Market demand for a renewable, clean 
energy mix;
• Demand for increased energy efficiency.
• Greater attention to the risk of climate 
change and impacts on biodiversity.
• Demand for innovation and development of 
new technologies

NEW BUSINESS
Invest in new 
businesses, 
especially in energy, 
participating in the 
current consolidation 
in the industry (M&A)

REVENUE
New-Business Revenue 
/ NOR

• Contribution to sustainable 
development
• Return on invested capital
• Access to electricity for all, 
with a reduced risk for social 
and environmental impacts;
• Affordable electricity; and
• Energy savings
• A stronger brand and 
reputation
• Improvements to national 
infrastructure
• Jobs and income
• Dividends

Risks
• Failure to capture 
new business and 
portfolio expansion 
opportunities

Revenue
• Failure to increase 
Operating Revenue

8    9    13   

The strategic guidelines and strategic objectives in SP 2020-2035 
have been translated into a set of strategic initiatives outlined in 
PDNG 2021-2025, as well as targets for the first year of the current 
cycle. Link PDNG 2021-2025.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
PDNG 2020-2024 

PDNG 2020-2024, the most recent sub-plan under our 
Strategic Plan 2015-2030, outlines strategic guidelines 
that translate our purpose and ambition: Leverage, Gov-
ernance, People and Efficiency. This strategic sub-plan 
converges toward and supports the key goals in Chal-
lenge 24 – Sustainable Excellence. 

Sustainable business 
To be recognized as a socially, environmentally and financially  
responsible G&T company

Net debt/Adjusted EBITDA (EBITDA 
w/o existing Backbone systems)

Net debt/Adjusted EBITDA (EBITDA 
with existing Backbone systems)

2019

2.20

Results

2020

Target

2020

2.80

<2.50

1.60

1.45

<2.50

Strategic objective

Key achievements

• Optimize indebtedness to interna-
tional standards.

Initiative  

• Optimization of Ownership Interests

* SPE TDG - Sociedade de Propósito 
Específico Transmissora Delmiro Gouveia
** TSBE - Transmissora Sul Brasileira de 
Energia

• SPEs sold (Centroeste, MTE and 
Mangue Seco 2, Campos Neutrais 
Complex (Hermenegildo I, II and III, and 
Chuí IX) and Santa Vitória do Palmar  
(18 SPEs)

• Eight SPEs wound up (Energia Olím-
pica, Carnaúba I, II, III, V, Cervantes I 
and II, and Punaú I) 

• Mergers of SPE TDG* , TSBE**, the 
Famosa III wind farm cluster (compris-
ing 5 SPEs) and the Acaraú wind farm 
cluster (comprising 2 SPEs).

67

Challenge 24: 
Sustainable excellence 
In a year that defied all expectations, we made remark-
able progress under PDNG 2020-2024.

Operating efficiency
Achieve operating excellence across the value chain

PMSO1/Regulatory PMSO

1. People, materials, services and other expenses.

2019

1.24

Results

2020

1.09

Target

2020

1.00

Strategic objective 

Key achievements

• Adjust the operating and corporate 
cost structures at Eletrobras Group 
companies.

Initiative 

Angra III Project

• Approval by the Investment Part-
nership Program Board (CPPI) of the 
BNDES report recommending the 
business model to be adopted for 
completion of the project

• Eletronuclear completed a capital 
increase of R$ 1,886 million through  
a conversion of AFAC* credits of  
R$ 850 million and financing credits  
of R$ 1,036 million, both belonging  
to Eletrobras

• AFAC of R$ 1,052 million and R$ 
2,447 million awarded to Eletronuclear 
for 2020 and 2021, respectively

*AFAC - Advance for Future Capital Increase

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEValuing people 
Develop and strengthen technical and technology skills, valuing employees  
and fostering a high performance culture.

Enhance governance and corporate integrity
Strengthen internal controls and corporate governance,  
ensuring corporate integrity.

Lost-time injury 
frequency rate (direct and 
outsourced employees)*

Results

2020**

1.14

Target

2020

2.48

* As per the PDNG, in 2020 Itaipu and CEPEL were excluded from the injury rate calculations. 
** Only direct employees were included and this prevented a comparison from being made 
with the target, as it also included outsourced employees. 

Strategic goals

Key achievement

• Promote a high-performance cul-
ture, knowledge management and 
recognition

• Improve employee safety and 
well-being

A consulting firm completed a meth-
odological framework and assessment 
of the organizational culture at Eletro-
bras and our subsidiaries

Initiative  

Implementation of a high-perfor-
mance culture

68

Target

2020

0

2019*

Results

2020

No. of material 
weaknesses 
* Refers to the number of material weaknesses related to internal controls reported in 
Eletrobras’s 2019 Form 20-F to the Securities and Exchange Commission.

N/D

4

Strategic goals

Initiative (2)

• Improve internal controls and risk 
management, increasing transparency 
and reliability

Occupational Health & Safety Program

• Strengthen corporate integrity

Key achievement

Initiative (1)

Qualitative and Quantitative Staffing 
Definitions—Phase 2

Engaged consultants specializing in 
occupational health and safety man-
agement

Initiative (3) 

Key achievement

Implementation of Zero-Based Bud-
geting

Designed an organizational restructur-
ing of the holding company and sub-
sidiaries to be implemented in 2021

Key Achievement

Completed initiatives in October 2020 
that will deliver savings of R$ 216.9 mil-
lion across Eletrobras Group companies 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
69

The Peixe Angical Dam. Furnas Archives.

Prosperity

CAPITALS

TOPICS:

CYBERSECURITY AND DIGITAL TRANSFORMATION
ELECTRICITY SUPPLY
RESEARCH AND DEVELOPMENT + INNOVATION
SUPPLIER RELATIONS
FINANCIAL PERFORMANCE
ENERGY TRANSITION

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEPROSPERITY
Prosperity describes the 
ambition to ensure that 
all human beings can 
enjoy prosperous and 
fulfilling lives and that 
economic, social and 
technological progress 
occurs in harmony with 
nature. The United 
Nations describes 
prosperity in terms of 
equitable economic 
growth, built upon decent 
employment, sustainable 
livelihoods, rising real 
incomes, social protection 
and access to financial 
services for all people. 
It also emphasizes the 
importance of innovation 
and transforming 
business models to create 
shared value.  

FINANCIAL PERFORMANCE 

GRI 103-2, 103-3, EU22

70

The Board of Directors’ primary goal in 
financial management is reducing net 
debt. Our approach to this end has been 
to lengthen debt maturities and reduce 
overall debt service costs. The metric 
we use to measure success in reducing 
indebtedness is the ratio of Net Debt 
to recurring EBITDA, which in 2020 was 
1.5. 

As part of these efforts, we successfully 
completed, among other transactions, 
an international notes offering that 
rolled over debt maturing in October 
2021 to 2025, at lower interest rates.    

Other transactions helped to strength-
en our cash flows, which was provi-
dential amid the pandemic and the 
challenging economic climate in the 
year. We completed the conversion of 
an Advance for Future Capital Increase 
(AFAC) made by the Federal Govern-
ment in 2016. The Special Purpose En-
tities (SPEs) in which we have an interest 
were also benefited by a temporary, six-
month suspension of interest collection 
by the Brazilian Development Bank 
(BNDES), positively affecting Group 
companies’ cash flows.

In early January 2020, we completed a 
corporate reorganization that created 
Companhia de Geração e Transmissão 
de Energia Elétrica do Sul do Brasil 
(CGT Eletrosul), a public generation and 
transmission company resulting from 
a merger of two Eletrobras subsidiaries 
in the South: Eletrosul and CGTEE. The 
merger process was initiated in 2017 un-
der our Business & Management Master 
Plan (PDNG).  The goal in the merger was 
to expand and integrate operations, and 
deliver consistent operational synergies 
and efficiency improvements, as well as 
strong financial activation. 

We completed a 
reorganization 
that created CGT 
Eletrosul

We also continued the debenture issue 
program for Eletrobras Eletronorte and 
Amazonas GT in connection with the 
merger of the latter into the former. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEOptimizing our SPE portfolio 

GRI 102-10

Consistent with the guidelines under PDNG 2020-
2024, the Eletrobras Group has undertaken several 
initiatives to improve the efficiency of our generation 
and transmission assets. These initiatives have included 
efforts to optimize the number of Special Purpose 
Entities (SPEs) in which Eletrobras holds equity interests. 
On September 27, 2018 we sold a total of 26 SPEs in 
Auction 01/2018, including 16 generation SPEs and 10 
transmission SPEs. The auction generated proceeds of 
R$ 1.3 billion for Eletrobras. On July 30, 2019, Eletrobras 
completed Competitive Disposal Procedure No. 01/2019 
for the disposal of 39 SPEs. Of these, 24 SPEs were sold 
throughout 2020, including 23 generation SPEs and 1 
transmission SPE, yielding proceeds of approximately R$ 
900 million for the Company.

In addition to the disposals described above, in 2020 , 
as part of our SPE Optimization program, we completed 
the sale of a final SPE in Auction 01/2018, we merged 
nine SPEs and we wound up another 8, for a total of 42 
transactions in the year. As a result, the number of SPEs 
held by Eletrobras Group companies was reduced from 
136 at December 2019 to 94 at December 2020—92 in 
Brazil and 2 in other countries. 

SDG

16

71

The gains in transmission, in turn, were 
partially offset by losses in generation 
due to the operating inflexibility of the 
Candiota III plant, negative variable rev-
enue of respectively R$ 205 million and 
R$ 267 million as a result of the extend-
ed shutdowns of Angra I and Angra II, 
and the termination of existing electric-
ity contracts on the Regulated Market by 
Furnas and Eletronorte (319 aMW and 
362 aMW, respectively), although gen-
eration revenue from plants under the 
physical guarantee quota scheme creat-
ed by Law no. 12 783/2013 increased by 
R$ 433 million, reflecting the annual rate 
adjustment. 

International Financial Reporting 
Standards (IFRS) EBTIDA declined slightly 
from R$ 11,4741 million in 2019 to R$ 
10,487 million in 2020.  Recurring EBITDA 
fell in tandem from R$ 14,268 in 2019 to 
R$ 13,978 million in 2020.  For further 
details about Eletrobras’s financial 
performance, read our financial reports.

Note 1 – Operating revenue for 2019 has been 
restated.          

GRI 102-48

SDG

7

8

16

Results
GRI 102-7, 103-3

We reported consolidated net income of 
R$ 6,387 million in 2020, down from R$ 
11,133 million in 20191. It is important 
to note that the Net Income reported in 
2019 included Net Income from continu-
ing operations of R$ 7,848 million and net 
income of R$ 3,285 from discontinued 
operations (distribution), including the 
now-privatized Amazonas Energia, which 
is no longer consolidated in Eletrobras.  
Had only net income from continuing 
operations been taken into account, the 
decrease would have been slightly smaller 
at R$ 1,461 million, primarily reflecting 
provisions and unscheduled shutdowns 
of power plants. Cumulative net income 
over the last three years amounted to 
more than R$ 30 billion. Return on equity 
(ROE) was 8.7%. 

Despite the COVID-19 pandemic in 
2020, the Eletrobras Group ended the 
year with consolidated cash on hand of 
R$ 14.3 billion. 

Net Operating Revenue was R$ 29,080 
in 2020, a decrease of 2% compared to 
29,714 in 2019 ¹, partially offset by Net 
Operating Revenue gains in transmis-
sion reflecting the Periodic Rate-Setting 
Review in July 2020. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEOperating revenue
GRI 102-7

SDG

7

8

16

GROSS REVENUE, TOTAL AND BY BUSINESS (IN R$ MILLION) 

Year

2018

2019

2020

Total

30,876

35,675

35,228

Generation

Transmission

Other revenue

20,139

23,374

22,270

9,868

11,533 ¹

12,248

869

769

711

• Base Payment is the monthly (1/12) fraction of the annual revenue of a transmission asset  
Note 1 – Operating revenue in Transmission has been restated. GRI 102-48

72

Operating costs and expenses

Operating costs and expenses were R$ 
26,372 million in 2020, an increase of 
25% over 2019. This includes elec-
tricity purchased for resale, grid usage 
charges, fuel purchased for power gen-
eration, construction costs and PMSO 
(Personnel, Materials, Services and 
Other) expenses. 

Grid usage charges increased by 10% 
(from R$ 2,265 million in 2019 to R$ 
2,500 million in 2020), primarily as 
a result of a shift from Transmission 
System Usage Charges prevailing 
from January to June 2019 under 
ANEEL Authorizing Resolution 2,409 
(6/26/2018) to the rates prevailing 
from January to June 2020 under 
ANEEL Authorizing Resolution 2,562 
(6/25/2019). 

The cost of electricity purchased for 
resale increased in the year primarily 
as a result of new short-term contracts 
concluded to reduce negative exposure 
in the Electric Power Trading Chamber 
(CCEE), due to the higher prevailing 
contractual prices on products, and price 
adjustments under existing purchase 
agreements. 

PMSO and Provision figures are detailed 
below

PERSONNEL, MATERIALS, SERVICES AND OTHER EXPENSES (R$ MILLION)

Personnel

Materials

Services

Other expenses

Total PMSO

2019

- 5,828

-280

-2,171

-1,572

-9,850

2020

-4,743

-274

-1,963

-2,197

-9,176

Change (%)

-19%

-2%

-10%

40%

-6.8%

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEFinance revenue (expense)

 Finance Revenue (Expense) in 2020 
was an expense of R$ 159 million, down 
from finance revenue of R$ 423 million 
in 2019.

73

Cost and budget management 

In 2019 we initiated a zero-based 
budgeting (ZBB) program that will 
strengthen our culture of cost management 
and transparency. This is a budgeting 
methodology that aims to optimize costs 
by allocating budget based on strategic 
objectives and allowing expenses to be 
carefully monitored. In 2020 we updated 
our budget development and management 
processes based on this methodology. We 
also implemented a number of initiatives to 
reduce operating expenses. Our budgeting 
cycle in 2021 (to develop the budget for 
2022) will be the second using the ZBB 
methodology. 

The ultimate goal of the ZBB program is 
to implement a culture of efficient and 
responsible use of Company funds, consistent 
with the requirements and goals of the 
Eletrobras Group. 

Capital expenditure in 2020 across the 
Eletrobras Group was a total of R$ 3.12 
billion, or 59.1% of the budget for 2020, 
including R$ 3.01 billion in corporate 
investments and R$ 114 million in 
partnership investments.

Equity income in affiliates 

2019 

R$ 1,041 million

Equity income in Companhia de Transmissão de Energia Elétrica 
Paulista (CTEEP) rose to approximately R$1,100 million as an 
effect of the Periodic Rate-setting Review (RTP) in 2020. 

2020

R$ 1,671 million

Up

60%

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
 
Financial discipline 

NET DEBT/EBITDA

Target

NET DEBT

ADJUSTED EBITDA

< 2.5

21.0

20.3 

2.2
1.6

2.8

1.5

2019

2020

Net debt 
Net debt/EBITDA ex-RBSE 
Net debt/EBITDA with RBSE

STATEMENT OF INCOME 
(R$ MILLION)

DRE

Generation Revenue

Transmission Revenue

Other Revenues

Gross Revenue

Deductions from Revenue

Net Operating Revenue

Electricity for resale, grid usage,  
fuel and construction

Personnel, Materials, Services and Other 

Depreciation and Amortization

Operational Provisions

Effect of Periodic Rate-Setting Review

Equity interests

Other Revenue (Expenses)

Financial Income/Loss

Net income before tax

Income Tax and Social Contribution

Net Income for the Year

Income (Loss) Net of Taxes from Discontinued 
Operations

NET INCOME FOR THE PERIOD

* Some information for 2019 has been restated. GRI 102-48

2019 ¹

23,374

11,533*

769

35,675*

-5,961

29,714

- 7,450

-9,850

-1,807

-2,006

8,601

0

1,041

25

9,667

-2,449

7,218

631

7,848

3,285

11,133

74

2020

22,270

12,248

711

35,228

-6,148

29,081

-7,959

-9,176

-1,863

- 7,374

2,709

4,228

1,671

16

8,624

-1,672

6,953

-565

6,387

0

6,387

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEDistribution of added value (R$ million) 
GRI 201-1

2019

5,397

4,158

9,438

11,133

2020

4,743

4,880

5,098

6,387

Personnel

Taxes

Third parties

Shareholders

SDG

8

75

Taxes GRI 207-1, 207-2, 207-3

SDG

16

Recognizing the importance 
of taxes for the country as a 
source of government revenue, 
for fiscal policy, and for macro-
economic stability, it is a 
practice at Eletrobras to ensure 
taxes are paid on a timely basis

We strategically influence 
our value chain take a similar 
approach and pay taxes ethically 
and transparently, recognizing 
the importance of timely paid 
taxes for government programs. 

In 2020, Eletrobras Group 
companies generated 
approximately R$ 4.9 billion in 
Federal, state and municipal 
taxes through value creation. 
By complying with tax 
legislation, we demonstrate 
respect for our stakeholders, 
and by promoting good tax 
practices we are supporting 
efforts against tax evasion. 
Eletrobras Group’s Chief 
Financial & Investor Relations 
Officer is responsible for 
developing tax strategies and 
policies, and integrating them 
into our culture.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE76

Capital market GRI 102-10  

To learn more, visit the Eletrobras website.

Our shareholder base expanded significantly in the 
year from approximately 51,000 in 2019 to 139,800 in 
2020. 

SDG

16

Green bonds

Eletrobras received a Second Party Opinion (SPO) in 2020 to issue 
green bonds to finance wind and solar farm projects. The SPO was 
issued by Vigeo Eiris following an assessment on environmental, social 
and governance aspects. We ranked 1st place in the electric power and 
gas sector in emerging markets, and 40th out of the total universe of 
companies assessed by the organization. 

Eletrobras has common and preferred shares traded 
on the Brazilian stock exchange (B3) under the ticker 
symbol “ELET3”, and class “B” and “A” common and 
preferred shares under the ticker symbols “ELET6” and 
“ELET5”, respectively. On the New York Stock Exchange 
(NYSE), our shares are traded through a Level II ADR 
program under the ticker symbols “EBR” and “EBR-B”. 
On the Madrid Stock Exchange (Latibex), our stocks are 
traded via the Latibex Program under the ticker sym-
bols “XELTO” and “XELTB”.

In 2020 our stock performance on B3 positively re-
flected the successful execution of PDNG 2020-2024, 
including the disposal of SPEs, our debt restructur-
ing measures, and cost reduction initiatives, such as 
voluntary severance plans. This was offset, however, 
by the effects from the COVID-19 pandemic and the 
turbulent political and economic environment in 
Brazil and globally, which affected the capital market 
as a whole. 

Unprecedentedly, circuit breakers were triggered on 
6 (six) occasions in March 2020, halting trading on 
B3. Our stock value also fluctuated in response to 
developments surrounding a bill to privatize Eletro-
bras (Bill no. 5 877/1209, “PB”), which was submitted 
by the President of Brazil to the National Congress 
on November 05, 2019 and has yet to be passed into 
law. On February 23, 2021 Executive Order no. 1031, 
which also concerns our privatization, authorized the 
initial modeling of the transaction by the Brazilian 
Development Bank (BNDES) and introduced certain 
amendments into the PB. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEOPERATING PERFORMANCE

GRI 102-2, 103-2, 103-3, EU1

SDG

7

9

We ended 2020 with an installed generation capaci-
ty of 50,648.20 MW, or 29% of Brazil’s total installed 
capacity of 174,412.68 MW. This makes Eletrobras 
Group a key contributor to one of the most renewable, 
low-greenhouse gas (GHG) energy mixes in the world. 

Our assets are operated to high standards of excellence 
and availability, ensuring an efficient, reliable supply of 
electricity. Some of our generation facilities have black 
start capabilities, meaning they are able to recover 
from a shutdown without an external source of supply 
to their auxiliaries. If black starting fails, these plants 
have at least a second—and often a third—redundant 
source of supply depending on the plant’s strategic 
importance for restoring power on the National Grid.

Following an outage in which consumer loads are 
disconnected, their reconnection is managed by the 
National Grid Operator (ONS). The ONS establishes pri-
ority patterns in restoring power (ONS Grid Procedures, 
Submodule 5.13). 

We operate 29% of Brazil’s 
installed generation 
capacity

77

97% of our installed 
capacity derives from low-
greenhouse gas energy 
sources 

Generation

In generation, we operate in the Regulated Market 
(including the quota system), the Free Market and the 
Spot Market. Out of Eletrobras’s total generation assets, 
61.2% are wholly owned, 23.1% are owned via Spe-
cial Purpose Entities (SPEs), and 15.7% are co-owned, 
including half of the installed capacity of Itaipu Bina-
cional (7,000 MW).

Approximately 97% of our installed capacity derives 
from low-greenhouse gas (GHG*) energy sources. At 
12/31/2020, out of Brazil’s total low-GHG installed 
capacity, 53% or 70.2 GW was owned by Eletrobras. 

In 2020 an additional 277 MW in installed capacity was 
brought online, including 40 MW from the Caititu 2 and 
3, Carcará and Corrupião 3 wind farms within the Pin-
daí I wind farm cluster; 123 MW from the Fortim wind 
farm cluster; 24 MW from the Casa Nova A wind farm; 
and approximately 90 MW from Eletrobras Eletronor-
te’s Santana, Santana II and Santa Rita thermal power 
plants. This was offset by the decommissioning of Am-
azonas GT’s Mauá Block III and IV thermal power plants, 
with an installed capacity of 260 MW.  

* Includes hydro, wind, solar and nuclear.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCECHANGES IN INSTALLED CAPACITY (IN MW) GRI EU1

Net generation (in GWh)* 
GRI EU2

78

.

0
0
7
1
6
9
3

,

.

0
0
5
9
0
9
3

,

.

0
0
4
8
1
0
1

,

.

0
0
8
4
0
2
1

,

.

4
5
4
4
9
8
3

,

*
*
*

.

6
6
3
0
7
1
1

,

Net generation by source

2018

2019

2020

Solar

Wind

Hydro

Natural gas

Uranium

Coal

Oil

Total

1

3,874

1

3,402

1

3,404

154,193

156,739

172,074

5,516

15,675

1,490

2,497

6,585

16,127

1,668

503

5,726

12,866

1,100

12

183,246

185,025

195,183

2018

Corporate*
SPEs

2019

2020**

* Wholly owned, co-owned (including Itaipu Binacional) and SPE-owned plants. 
Total generated electricity includes generation by plants that were operational throughout the year but at year-end were 
no longer owned by Eletrobras and no longer included in our installed capacity.

Note: * Including Itaipu (7,000 MW belonging to Eletrobras) 
**Includes Eletronorte’s Senador Arnon Afonso Farias de Mello thermal power plant (85.99 
MW), currently free-leased to Roraima Energia S.A, the successor of Boa Vista Energia S.A.
* Includes FURNAS’s Roberto Silveira (Campos) thermal power plant (25 MW), which has 
been taken out of commercial operation under ANEEL Resolution 708/2019. 
***Our disposal of SPEs has reduced the installed capacity owned by Eletrobras Group 
Companies by 507 MW.

AVERAGE AVAILABILITY FACTOR BY ENERGY SOURCE (%) GRI EU30

Hydro
95.78
96.48
96.74

Natural Gas
84.93
91
85.38

Coal
51.01
92.77
68.10

Oil
99.80
0
99.32

Uranium
93.04
92.80
90.36

Wind
92.69
94.29
96.81

Solar
98.26
99.30
99.27

2020

2019

2018

ANNUAL AVERAGE THERMAL GENERATION 
EFFICIENCY BY SOURCE (%) GRI EU11

Coal
34.64
34.96
37.00

Uranium
35.43
37.70
35.60

Natural Gas
45.77
44.30
37.98

2020

2019

2018

Notes:
- Wholly owned, co-owned (including 
Itaipu Binacional) and SPE-owned plants
- In 2019, the availability of oil-fueled 
thermal power plants was not determined.

*Based on the average efficiency of Eletrobras-owned plants. The 
2020 report, and the two previous reports, exclude oil-fueled plants 
from the availability figures.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
79

ARGER Program Eletrobras’s 

ARGER Program Eletrobras’s Autono-
mous and Resilient Generation Assets 
(ARGER) Program is a strategic initiative 
under PDNG 2021-2025 that aligns 
with our strategic goal to create value 
for the business by increasing the effi-
ciency of generation and transmission 
assets. By modernizing our assets, we 
are working to minimize outage risks in 
our generation operations and building 
resilience into the system. We are also 
pursuing initiatives to develop a culture 
of excellence in asset management.

Transmission
GRI 102-2, 102-6, 103-2, 103-3

We ended 2020 with a total of 76,128.54 
kilometers (km) of transmission lines 
**, including 9,127.41* corporate km 
not renewed; 57,303.17 corporate 
km under Operation & Maintenance 
agreements, renewed pursuant to 
Law No. 12 783/13; and 9,697.96 km 
corresponding to our stakes in projects 
developed by the Eletrobras Group via 
SPEs. The Permitted Annual Revenue 
(RAP) of our corporate transmission 
system was R$ 13,404 million, with this 
transmission system comprising 66,431 
km of corporate transmission lines.

Including only transmission systems 
with a voltage level equal to or greater 
than 230 kV—i.e. only ±800, 750, 
±600, 525/500, 345 and 230 kV 
transmission lines—Eletrobras operates 

A substation at the Itaipu Dam. Photo by  Caio Coronel

a total 70,091.89 km, or 43.54% of 
transmission lines in Brazil at these 
voltage levels.

In the year, 396.46 km of new corporate 
transmission lines were under 
construction. Permitted Annual Revenue 
(RAP) for all 79 large-scale projects (24 
transmission line and 55 substation 
projects) in progress in the year was R$ 
290.63 million. 

The transmission business contributed R$ 
819 million in added Group Net Revenue 
through Permitted Annual Revenue from 
new Backbone assets (RBNI) and the 
effects from the 2018-2023 Periodic 
Rate-setting Review in July 2020, which 
applied retroactively to 2018.

Operational availability, a manageable 
technical variable, is calculated 
based on the number of outages of 
transmission lines operated by the 
Eletrobras Group, including both 
outages caused by failures and 
faults and outages for preventative 
and corrective maintenance. This 
indicator is used to measure the O&M 
performance of our assets.

 *Note: The 9,127.41 km of corporate transmission 
lines include assets not affected by Law no. 12 
783/2013, including transmission lines for which 
remuneration is linked to the exclusive use of a 
given generator or connections to large consumers.

** Since 4Q20, the length of direct-current trans-
mission lines has been accounted for by center 
rather than by section, for consistency with the 
method of accounting used by the Brazilian Ministry 
of Mining and Energy.

SDG

7

9

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCETRANSMISSION LINE EXPANSION BY TYPE OF PROJECT EU4
(KM) 

2020*

2019

2018

2017

2016

2015

9,698

7,015

7,589

7,851

6,629

6,028

66,431

64,138

63,479

68,833

63,572

62,409

Corporate

SPE

The accounting criteria adopted in 4Q20 for direct-current transmission lines, 
which are now computed by center, correspond to an additional 4,979.51 km of 
transmission lines, including 1,612 km of directly owned and 3,367.51 km of SPE-
owned (equity-accounted) transmission lines.

80

In 2020, 396.46 km 
of new corporate 
transmission 
lines were under 
construction

OPERATIONAL AVAILABILITY RATE IN TRANSMISSION1,2 EU6
(%) 

2020

2019

2018

99.94

99.95

99.90

Operational availability, a manageable technical 
variable, is calculated based on the number of 
outages of transmission lines operated by the 
Eletrobras Group, including both outages caused 
by failures and faults and outages for preventa-
tive and corrective maintenance. This indicator 
is used to measure the O&M performance of our 
assets.

reported Operational Availability rather than 
Overall Availability. The figures for 2018 and 
2019 have accordingly been adjusted to refer to 
Operational Availability. GRI 102-48

Note 2:  This indicator is inclusive of all Backbone 
transmission lines (voltage >= 230 kV) but 
excludes transmission lines owned by Special 
Purpose Entities.

Note 1:  To unify our reported figures, in 2020 we 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
TRANSMISSION LOSSES EU12
(%) 

2020

2019

2018

1.16

1.52

1.62

Planned capacity GRI 103-2, 103-3

Eletrobras will add approximately 1,979 MW in in-
stalled capacity from 2020 to 2030 through projects 
already under contract. These include Angra III, Santa 
Cruz, the remainder of the Casa Nova IA wind farm, 
and the expansion of the Curuá-Una thermal power 
plant, the Cachoeira Branca small hydropower plant, 
and natural gas-fueled independent power projects 
(IPPs) in Manaus.

Note: The reported figures are for corporate transmission lines eligible 
to RAP and that were in operation at the end of the reporting period. 
The figures reported in the Annual Report 2019 were on the same 
basis and not limited to corporate backbone assets as indicated in the 
relevant footnote.

81

In 2030, if our concessions are not renewed for the 
Tucuruí hydropower plant (in 2024), the Samuel hydro-
power plant (2029) and Campos thermal power plant 
(in 2027), the installed capacity of Eletrobras Group 
companies will be reduced by a total of 8,777 MW*. 

Our only nuclear project is the Angra III plant, which will 
add 1,405 MW in installed capacity in 2026. 

*Not including approximately 1,979 MW in added capacity from 

projects already under contract.

Ultra-high voltage Lab. Cepel Archives.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
 
82

Changes in installed capacity within the National Grid

Eletrobras System Capacity vs Total Planned Capacity (Ten-Year Expansion Plan (PDE) 2030)

Source

Coal

Oil

Nuclear

Natural gas

Hydro

Wind

Biomass

Solar

Total

Brazil - Na-
tional Grid

Eletrobras 
System

Equity Inter-
ests

Brazil - Na-
tional Grid

Eletrobras 
System

Equity Inter-
ests

Brazil - Na-
tional Grid

Eletrobras 
System

Equity Inter-
ests

2020

2025

2030

(MW)

3,017

4,429

1,990

14,326

108,508

15,870

13,939

3,110

(MW)

350

199

1,990

1,146

46,258

704

-

1

(%)

12

4

100

8

43

4

-

0

(MW)

3,017

1,417

1,990

12,686

109,450

20,356

14,606

4,779

(MW)

350

199

1,990

1,704

37,737

707

-

1

(%)

12

14

100

13

34

3

-

0

(MW)

695

288

3,395

22,005

115,282

32,230

15,066

8,436

(MW)

350

199

3,395

1,679

37,520

707

-

1

165,189

50,648

31

168,301

42,688

25

197,397

43,851

(%)

50

69

100

8

33

2

-

0

22

Notes:  
The installed capacity of the National Grid as reported in our Annual Report in 2019 was based on the Ministry of Mining and Energy’s National Grid Monitoring Bulletin in December 2019 and the figures for 2020 in this 
year’s Annual Report were based on the PDE 2020-2030. 
Eletrobras’s percent share of total National Grid capacity considered the baseline in PDE 2030.
The hydropower figures include Brazil’s half of Itaipu Binacional (7,000 MW).
For joint ventures, the reported installed capacity is proportional to Eletrobras’s stake in the joint venture.
We assume the concessions for some thermal power plants will be extended as anticipated by our subsidiaries. For the Natural Gas figures, the Campos thermal power plant concession is not assumed to be renewed in 2027.
For the Hydro source figures, we assume the concessions will be renewed for hydropower assets (Balbina, Itumbiara and Mascarenhas de Moraes) and nuclear assets (extension of the useful life of Angra I) expiring up to 
2030. Includes the commissioning of the Cachoeira Branca small hydropower plant in 2021 and the expansion of the Curuá-Una hydro power plant in 2022.
The concessions for the Tucuruí and Samuel hydro power plants are assumed not to be renewed in respectively 2024 and 2029.
The Wind source figures include wind farms owned by Special-Purpose Entities that have been included in Competitive Disposal Procedures. The entry of the remaining 3 MW of the Casa Nova IA plant in 2021 was con-
sidered for wind power.
Biomass assets in the National Grid from 2020 to 2030 include both biogas and biomass assets in the Ten-Year Expansion Plan 2030 (PDE 2030).
Oil includes fuel oil and diesel oil.

The Eletrobras Digitization Program 
Achieving leadership in innovation and advancing the digital transformation of 
our business and management processes is among the strategic levers under 
our Business and Management Master Plan (PDNG). To this end, the Eletrobras 
Group has recently launched the Eletrobras Digitization Program. More than just 
investing in technology, digital transformation is about shaping new ways of doing 
business.  Learn more about our digital transformation on the following pages.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
DIGITAL

TRANSFORMATION
AT

Developing solutions

Business Transformation

Accelerating digital initiatives for new
businesses and revenue streams.

83

Intra-entrepreneurship

ELETROBRAS
GROUP

Soma

Asset management

Automation
Improving 
productivity, 
transparency,
traceability and 
quality of life.

Research

Innovation

Inclusive
development

I N F ORMATION
G O V ERNANCE

Monitoring

Digital Presence

Completing 
corporate tasks 
from anywhere
and on any device.

PROJECTS

Legal solution

Eletrobots

Strategy monitoring

Integrated
supplier selection

CYBERSECU R I T Y

Training

Mobility

Corporate
university

Data Intelligence

Enhancing our data culture by integrating 
technology and building analytical capabilities.

Digital
signatures

Analytics

Automation/Robotization

Blockchain

PROJECTS

Electricity trading

Digital presence

Tax solution

Business intelligence
dashboards

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE84

Cybersecurity GRI 103-2, 103-3

In 2020, one of the risks that was top of mind at 
Eletrobras was Information Security. Our goal in 
these efforts was to mitigate and preventive events 
which could compromise the availability, integrity, 
confidentiality and authenticity of our corporate data 
and information, or which could cause damages, 
information and financial losses, disruption of 
services, unlawful disclosure, reputational damage, or 
other harm.

As part of these efforts, we implemented the 
Eletrobras Group Information Security Policy and 
related policies. Alongside the above policies, 
the Eletrobras Group plans and prioritizes its 
efforts using the NIST Cybersecurity Framework, 
developed by the National Institute of Standards and 
Technology in partnership with the private sector. 
This framework focuses on using business drivers 
to guide cybersecurity activities and considering 
cybersecurity risks as part of an organization’s risk 
management processes.

Training on the subject is provided by the Eletro-
bras Group Corporate University (UNISE) within the 
“Business Support—Corporate Risk Governance 
(GRC) and Compliance” pillar of our Corporate Edu-
cation Plan.

Cyber incident at Eletrobras 
Eletronuclear 

In February 2021, as reported to the market, 
certain administrative systems at Eletrobras 
Eletronuclear were targeted by a ransomware 
attack. The incident had no impact on the security 
or operation of our Angra I or Angra II plants, which 
have operating systems that are isolated from 
the administrative network for security reasons.  
Eletronuclear contained and eliminated the effects 
from the attack, and restored all systems to normal 
operation under its contingency plan. It is important 
to note that no ransom was paid and, in addition 
to reporting the incident to the market, we also 
notified the appropriate government authorities, 
including the Government Cyber Incident Response 
Center (CTIR.Gov) and the Brazilian Nuclear Program 
Protection System (SIPRON). 

LabSol. CEPEL Archives

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCER&D AND INNOVATION

GRI 103-2, 103-3, EU8

Eletrobras Group companies have departments devoted 
to managing Research, Development & Innovation 
(R&D+I) and related activities. These departments 
engage in research, development and innovation 
activities and develop new projects/products or major 
changes to existing ones in order to enhance our 
economic, social and environmental performance 
and value creation for stakeholders. Investments can 
be made either as part of a project pipeline or as a 
regulatory requirement to promote technological 
development for the benefit of society, including the 
following:

85

• Eletrobras Group’s portfolio of R&D+I projects in 
collaboration with external firms and universities.

• CEPEL’s portfolio of institutional projects for 
Eletrobras Group companies.

• Contributions to the National Scientific and 
Technological Development Fund (FNDCT), which 
funds scientific development projects in Brazil.

• Contributions to the Ministry of Mining & Energy 
to fund studies and research as part of the planning 
of the National Grid and future hydroelectric 
developments.

Our R&D+I projects aim to enhance the operational 
efficiency of our assets or processes, or build 
technological capabilities for new businesses.

The Eletrobras Group Technology Policy Committee 
(CPT) plays an important role as an internal 
innovation network, integrating and optimizing 
resources, lines of research and the extent of 
impact from solutions. In 2020 the Committee led 
several significant initiatives.

In addition to structural R&D+I projects, Eletrobras 
Group companies have carried out joint corporate 
innovation initiatives, such as organizing the 
Eletrobras Group Innovation Awards to recognize 
internal employee initiatives, and the 1st Eletrobras 
Innovation Olympics, which will accelerate a culture 
of innovation within the Company to generate 
value-creating ideas.

High-Voltage Laboratory. CEPEL Archives

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE1st Eletrobras Innovation 
Olympics

Our 1st Eletrobras Innovation 
Olympics, held under the theme 
“Sustainability—2030 Agenda”, brought 
together around 160 employees directly 
and more than 2,000 employees indirectly. 
The goal of the Olympics is to set up 
teams and train employees to identify 
innovation opportunities through intra-
entrepreneurship and open innovation. 
During the competition, ideas were 
accelerated into project proposals which 
were then evaluated by a technical panel 
and an employee panel in an open event. 

The winning team, Green Hydrogen, built 
a 3D prototype of a hydrogen processing 
plant to unravel the complexity and 
demonstrate the minimum footprint 
and equipment needed to build a facility 
of this scale. The hydrogen produced at 
Eletronuclear’s plants, which is currently 
discarded, will now be processed using a 
palladium membrane. 
The winning projects are then developed 
by the winning teams using Lean 
methodology and in collaboration with 
startups. The Olympics are an offshoot of 

the Furnas Innovation Program, which to date 
is estimated to have generated more than R$ 
5 million in benefits for the Company.

In 2020 Eletrobras became a founding 
member of the Center for the Fourth 
Industrial Revolution (C4IR) Brazil, an Industry 
4.0 initiative launched on the campus of the 
Technological Research Institute (IPT). The 
center is a public-private partnership among 
the World Economic Forum, the Brazilian 
Federal Government, the São Paulo State 
Government, and industry. C4IR is the first 
center of its kind in Brazil and will be focused 
on artificial intelligence, machine learning, 
the Internet of Things, urban transformation 
and data policy. The goal of the Center 
is to promote the adoption of innovative 
technologies through scalable public policies 
that can help to make Brazil’s companies 
and the broader economy more competitive, 
productive and sustainable

86

Eletrobras Group companies invested R$ 472.5 million 
in Research, Technology & Innovation in 2020, a 48% 
increase on 2019. 

R&D+I INVESTMENT (R$ MILLION)

2020

2019

2018

R$ 472.50

R$319.40

R$337.00

Eletrobras Group’s R&D+I investments create benefits 
and support research and development across a variety 
of areas. The graph below shows the ratio of funding 
allocated to the Ministry of Mining & Energy (MME), 
the National Scientific and Technological Development 
Fund (FNDCT), projects developed within the Brazilian 
Electricity Regulatory Agency’s (ANEEL) R&D Program, 
the Brazilian Power Sector Research Center (CEPEL), 
and projects developed with Company funds, i.e. proj-
ects for which funding is not mandatory under Law no. 
9991 (July 24, 2000).

FNDCT 
22%

MME 
11%

Company-funded 
R&D 10%

ANEEL R&D proj-
ects 16%

CEPEL R&D 
projects 
41%

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEThe graph on the right shows the 
research subjects of R&D+I projects in 
2020, using the same classification as in 
our previous report. 

INVESTMENT BY CATEGORY (R$ MILLION)

Distribution 
Technologies

13.3

22.1

36.1

Generation & trans-
mission technologies

Energy efficiency

Innovation for 
sustainability

Distributed energy

18.2
17.6
19.3

16.5

9.3

2.3
1.1
1.8

Renewable energy

33.5

50.6

56.8

59.3

Note: Not including Ministry of Mining and Energy (MME) and FNDCT investments.

87

210.0

194.6

233.9

2020

2019

2018

In 2020 we adopted the same classi-
fication for R&D+I projects as used by 
ANEEL, which allows investments to be 
better segmented.

INVESTMENTS BY ANEEL CATEGORY (2020)
(R$ MILLION)

62.0

45.7

 41.0

38.3

49.3

Power system operation

Other

Power system supervision, control and protection

Alternative sources

Thermal power generation

Power system planning 

Energy efficiency

Environment

Safety

Watershed and reservoir management 

Power supply quality and reliability

24.7

21.9

10.8

9.0

7.3

4.5

Metering, billing and loss reduction 

 2.6 

Note: Not including Ministry of Mining and Energy (MME) and FNDCT investments. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEeAmazonia 

In 2020 we made further progress in setting 
up our research center in the Amazon. 
Originally called the Acre Power Sector 
Center of Excellence (CEAC), the center has 
now been renamed eAmazonia. Located 
in the city of Rio Branco (AC), on the 
campus of the Federal University of Acre 
(UFAC), the center will provide a research 
platform in the Amazon with global links to 

develop sustainable solutions and innovative 
technology for generating and using 
electricity, supporting social, economic and 
environmental development. 

eAmazonia will build a network of research 
collaborations with multiple institutions and 
researchers around the world, with a focus 
on sustainable development in the Amazon. 
Construction of the facility is due to be 
completed in 2021, including the structure 
and laboratory equipment. 

88

 The center will initially be used for R&D 
in energy efficiency, and has plans to 
implement a Center of Excellence for 
Public Lighting in the Amazon (NEIPA) 
through a collaboration between PROCEL 
and Eletrobras, as well as capturing other 
opportunities for innovation.

Brazilian Power Sector Research 
Center (CEPEL)

Founded 46 years ago, the Brazilian 
Power Sector Research Center (CEPEL) 
has advanced infrastructure for applied 
research on power systems and equip-
ment. It designs and supplies techno-
logical solutions across generation, 
transmission, distribution and trading in 
Brazil. CEPEL contributes substantially 
to Brazil’s technological self-sufficiency, 
and has made a name in the local and 
international market for power sector 
innovation. Its product portfolio and 
specialist teams make it the largest cen-
ter of its kind in South America.

CEPEL serves as a hub for the Eletrobras 
Group’s research programs and projects, 
and provides consulting and advice in 
assessing research outcomes, knowledge 
management and applications.

It also collaborates with Eletrobras Group 
companies, industry, and local and global, 
public and private education and research 
institutes to develop R&D+I projects and 
provide technological and specialized 
laboratory services. 

In addition, it provides technical sup-
port to important government initia-
tives, including programs for universal 
access to electricity, energy efficiency 
and sustainable development in Brazil, 
as well as participating in international 
forums such as the International Energy 
Agency’s (IEA) International Low-Carbon 
Energy Technology Platform and Tech-
nology Roadmap - Hydropower. It is also 
a member of the Brazilian-led Initiative 
on Sustainable Hydropower as part of 
the Clean Energy Ministerial (CEM), and 
the United Nations Sustainable Energy 
for All initiative.

CEPEL has a highly qualified staff, 
including a multidisciplinary team of 
researchers and technicians. It has 
34 laboratories equipped to perform 
experimental research and standardized 
and special tests, some of which are the 
only laboratories of their kind in Latin 
America. 

CEPEL had 70 ongoing projects in 2020, 
in an investment of R$ 192 million, 46% 
of the Eletrobras Group’s total R&D in-
vestment. This closely approximates the 
R$ 195 million we invested in 2019—
even in such a testing year, we sustained 
our innovation efforts given CEPEL’s 
importance in driving innovation across 
Brazil’s power sector.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEEnergy transition GRI 103-2 , 103-3

With a primary goal of containing 
global warming, the energy transition is 
ushering in structural changes in global 
energy mixes toward a low-carbon econ-
omy. This involves migrating from fossil 
fuel-based models to alternatives with 
a greater share of clean and renewable 
energy. 

Projects developed 
via CEPEL

Unlike most countries in the world, Bra-
zil’s electricity and energy mix has histor-
ically been highly weighted in renewable 
energy. According to the PDE 2030, 48% 
of the country’s energy mix and 85% of 
the electricity mix are renewable sourc-
es. With the electricity mix expected to 
reach 88% renewables by the end of the 
decade, Brazil’s will remain one of the 
cleanest electricity mixes in the world 
over the coming years. 

But the country’s electric city mix has also 
been diversifying, reducing the share of 
hydropower and increasing the share of 
wind, solar, natural gas and other sources 
to a lesser percentage, according to data 
in the PDE 2030. These sources are also 
expanding in the energy mixes of other 
countries around the world, as part of a 
global energy transition.

Eletrobras’s Strategic Plan 2020-2035 
calls for the expansion of clean gener-
ation, and the diversification of energy 
sources. In considering potential gener-
ation projects at Group companies, we 
take these considerations into account 
in order to develop a diversified genera-
tion portfolio in the free and the regulat-
ed markets, and actively engage in and 
support the modernization of the power 
sector.

In assessing new generation business 
opportunities, Eletrobras uses meth-
odologies that take technical, social, 
environmental and economic criteria 
into account.

For projects based on fossil fuels, we 
work to optimize our existing projects 
and implement newly developed and 
improved emissions monitoring and 
reduction technologies, helping to make 
our facilities as energy-efficient and low 
in emissions as possible.

Through CEPEL, we have also imple-
mented a wide range of initiatives and 
projects to improve energy efficiency, 
as the global energy transition is not 
only about generating and consum-
ing low-carbon energy, but also about 
optimizing consumption of goods and 
services.

For more information about our genera-
tion expansion program, see the section 
“Planned Capacity” (page 78). EU10

89

SDG

7

A structure at the Ultra–High Voltage Laboratory. 
CEPEL Archives

Industry Programs

We support important Federal Govern-
ment initiatives to promote sustainable 
development throughout society and in 
our industry, by universalizing access to 
electricity, improving energy efficiency, 
and expanding science and technology 
capabilities in Brazil. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCENational Energy 
Conservation 
Program (PROCEL)

SDG

7

PROCEL is a Federal Government 
program that aims to improve energy 
efficiency, reduce waste and increase 
cost efficiency in industry. The program 
comprises a set of sectoral initiatives 
throughout Brazil in the areas of educa-
tion, knowledge dissemination, buildings 
and facilities, environmental sanitation, 
municipal energy management, public 
lighting, and industry.

is responsible for managing and using 
Program funds.  In 2020, approximately 
R$ 42.3 million was invested within the 
program. 

The table below shows key program 
indicators in 2020, including energy sav-
ings of approximately 22 million mega-
watt-hours (MWh) and 1.36 million tCO2 
equivalent in avoided emissions. 

PROCEL is funded by contributions of 
0.1% of the net operating income of 
Electric utility companies pursuant to 
Law no. 13 280/2016, and Eletrobras 

The benefits from the program include 
both electricity savings as well as de-
ferred demand for capacity expansion, 
creating benefits for society.

PROCEL Indicators

Indicator / Year

Energy savings 
(million MWh/year)

GHG emissions avoided 
(1,000 tCO2 equivalent)

2018

2019

2020

22,990

21,600

22,023

1,701

1,600

1,359

Peak shaving (MW)

7,257

8,129

7,262

90

PROCEL Education

On PROCEL’s education front, in 2020 we launched a 10-ep-
isode animated series, called “Collective Awareness”, about 
energy efficiency in different areas and new technologies and 
sustainable ways to generate electricity. The series was pro-
duced in partnership with Canal Futura. 

PROCEL Mark

Created in 1993, and one of the Program’s most popular ini-
tiatives, the PROCEL Energy Savings Mark helps consumers to 
identify energy-efficient and environmentally friendly products. 

PROCEL Reluz

In 2020 we also carried out several public lighting projects as 
part of the PROCEL Reluz program, which will install a total of 
30,000 streetlights in around 77 municipalities. 

PROCEL Edifica

One of the PROCEL Program’s highest-impact initiatives in 
the buildings and facilities segment is its Operational Energy 
Performance (DEO) and User Comfort program for facilities and 
building management companies. 

Learn more about PROCEL initiatives on our website.                                  

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
 
PROCEL Industry

Other initiatives

91

In 2020 we launched an Alliance Program website featuring databases 
with key indicators and other information about the program meth-
odology and the process for onboarding new companies. Another 
initiative completed in 2020 was the tropicalization of the US Depart-
ment of Energy’s (DoE) MEASUR software system. One of the most 
widely used platforms in industrial energy efficiency projects globally, 
MEASUR provides a suite of tools for analyzing energy consumption 
across different systems and equipment. Learn more about this initia-
tive on our website.  

Lighting Laboratory. CEPEL Archives

With support from the Brazilian Energy Research Cor-
poration (EPE) and the Ministry of Mining and Energy 
(MME), since 2019 the PROCEL Program has been 
working to develop a Ten-year Energy Efficiency Plan 
(PDEf), a set of policies to reduce energy consumption 
in key sectors in Brazil. The project addresses the need 
for detailed options to meet electricity- and fuel-re-
lated targets for 2030, based on the macro-economic 
and energy efficiency assumptions outlined in the most 
recent Ten-Year Expansion Plan (PDE 2029). It also 
addresses the need for a tool for managing and defining 
the proportional contribution to be made by each en-
ergy efficiency program to Brazil’s commitments to the 
Sustainable Development Goals (SDGs) and Nationally 
Determined Contributions (NDCs).

In 2020, the PROCEL Program launched an energy 
efficiency innovation contest called “PROCEL Lab”. The 
goal of the contest is to support and catalyze opportu-
nities for innovation projects at startups and micro and 
small businesses—selected through calls for propos-
als—that can then lead to new businesses and inno-
vative products and solutions for the benefit of society, 
with an emphasis on energy efficiency. 

9

SDG

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCELight for All Program EU23 

The National Program for Universalization of Access 
and Use of Electricity, or “Light for All Program” (Pro-
grama Luz para Todos—LPT), created in 2003, aims to 
provide electricity supply to all unserved rural commu-
nities by 2022. 

The LPT Program is supervised by the Ministry of Mining 
& Energy (MME) and executed by Eletrobras, which 
manages execution contracts and monitors rural elec-
trification works within the Program.

SDG

7

More than bringing 
electrical power to 
rural and remote 
areas, the Light for 
All Program acts 
as a driver of social 
development

In addition to bringing electrical power to rural and 
remote areas, the Program provides solutions for using 
electricity as a driver of social and economic develop-
ment in low-income communities, supporting poverty 
reduction and better living standards. Access to electric-
ity also supports access to healthcare, education, water 
supply and sanitation, and other federal government 
programs and services. These initiatives improve quality 
of life for smallholders and help to avoid rural flight.

Program funding is provided by the Federal Government 
through grants disbursed from the Energy Development 
Account (CDE) and by Execution Agents (electric utilities 
and rural electrification cooperatives) out of their own 
or borrowed funds. 

HOMES SERVED (TOTAL TO DATE) BY THE 
LIGHT FOR ALL PROGRAM

2020

2019

2018

3,561,849

3,517,617

3,438,661

Source: Ministry of Mining and Energy (January 2021).

92

More Light for the Amazon 
EU23

SDG

7

In 2020, Eletrobras was tasked with executing the 
National Program for Universalization of Access and 
Use of Electricity in the Brazilian Amazon, or More Light 
for the Amazon (Mais Luz para a Amazônia, MLA). The 
MLA program was created for people residing in remote 
areas who, for economic and environmental reasons, 
cannot be served by extending conventional power 
lines. Program beneficiaries include families in areas 
without access to electricity or who generate electricity 
using nonrenewable sources. 

The program’s services will be carried out through 
electricity generation from clean and renewable sourc-
es and aim to develop communities, mostly riverside, 
indigenous, and quilombolas. Access to electricity can 
reduce social and economic vulnerabilities and en-
hance civic engagement, well-being and dignified liv-
ing for these communities. Like the LPT Program, MLA 
will provide solutions for using electricity as a driver of 
social and economic development in low-income com-
munities, contributing to poverty reduction and higher 
household incomes. MLA will benefit approximately 
82,000 families in remote areas of Brazil’s portion of 
the Amazon.

Program funding is sourced from electric power sector 
players, the Energy Development Account (CDE), an 
industry fund managed by the Electric Power Trading 
Chamber (CCEE), and other sources managed by the 
MME jointly with other government agencies.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEAlternative Source 
Incentive Program 
(PROINFA) 

The Alternative Source Incentive Program (PROINFA) 
was created in 2002 to expand the share of renewable 
sources in Brazil’s energy mix by incorporating new 
wind, small hydro and biomass projects into the 
National Grid. 

Eletrobras has played a central role within the pro-
gram by concluding 20-year offtake agreements with 
projects developed within PROINFA. The Program has 
fulfilled its goal of diversifying Brazil’s energy mix by 
increasing the share of wind, small hydro and biomass 
projects.

 In 2020, the Program generated 9.1 million MWh at a 
cost of R$ 3.32 billion, for a total of approximately 106.8 
million MWh generated from February 2006 to year-
end 2020. The total number of projects added to the 
National Grid was unchanged compared to 2019. 

SDG

7

93

The Casa Nova Wind Farm Cluster. Chesf Archives.

Government Assets  
under Management (BUSA)

Under article 2 of Decree-Law no. 1383/74 (Decem-
ber 26, 1974), assets expropriated and taken over with 
funds from the Global Reversion Reserve (RGR) Account 
have been integrated together and placed under the 
management of Eletrobras. These assets are referred 
to as Government Assets under Management (BUSA in 
the Portuguese acronym).

We manage 1,994 Federal Government assets linked 
to electric utility concessions that are registered in the 
Management Information System for Government 
Assets under Management. 

On May 1, 2017, sectoral funds previously managed by 
Eletrobras, including the RGR Account, were placed under 
the management of the Electric Power Trading Chamber 
(CCEE) under Law no. 13 360/2016, without any legal 
provisions establishing a requirement to compensate 
Eletrobras for the continued management of those assets.

From May 2017 to June 2020, the holding company 
spent R$ 9.69 million on the management of BUSA 
assets, as shown in the table below. 

Executive Order no. 998/2020, which was later con-
verted into Law no. 14 120 (March 1, 2021), established 
that administrative, financial and tax expenses incurred 
by Eletrobras on the registration, maintenance and 
management of BUSA assets and facilities as from May 
1, 2017 are to be compensated for with funds from the 
RGR Account, as shall be regulated by ANEEL. 

It also expanded the possibility of disposing of assets 
no longer fit for utility service without this depending 
on Eletrobras exercising its powers to sell those assets.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCESUPPLIER 
MANAGEMENT        GRI 
102-9      
Eletrobras Group companies work to 
build a relationship of partnership with 
their suppliers, from onboarding and 
on throughout the contract. We val-
ue ethics, integrity, transparency and 
sustainability, and select suppliers who 
demonstrate these attributes. 

Our main suppliers are in areas such 
as technology, information systems, 
telecommunications, engineering, 
manufacturing, transportation, reselling, 
power system equipment, consulting, 
and janitorial and security services. In our 
procurement and supply–chain process-
es, we implement initiatives to support 
the Sustainable Development Goals 
(SDGs) within the United Nations’ (UN) 
2030 Agenda, and ensure adherence to 
the guidelines in our Sustainability Policy. 
To this end, it is essential that our suppli-
ers understand and are engaged around 
our corporate guidelines supporting 
the SDGs, and understand the commit-

ments we have voluntarily undertaken 
to initiatives aligned with sustainable 
development, human rights and social 
and environmental responsibility.

Our suppliers vary in scale—from micro 
businesses to large multinationals in 
Brazil and around the world—but all are 
subject to the same Procurement Logis-
tics Policy, which contains requirements 
on the procurement of goods, materials 
and services in a way that ensures busi-
ness sustainability, corporate integrity 
and efficiency in the procurement, man-
agement and logistics of goods, services 
and materials.  

SDG

7

8

94

Critical suppliers are identified in an 
assessment against the criteria de-
scribed above. All onboarded suppliers 
are input into a materiality matrix that 
automatically generates a risk rating 
(high, medium and low criticality) based 
on their aggregate score on the assess-
ment criteria. 

Amid the global pandemic, the Eletro-
bras Group National Supplier Meeting, 
an event traditionally held in person, 
had to be re-planned as a remote event 
in 2020. Turning adversity into oppor-
tunity, we held a series of four webinars 
with more than 1,200 attendees, ad-
dressing topics such as: sustainability, 
human rights, environment, corporate 
integrity, occupational safety, quality 
audits, laws and regulations, and busi-
ness opportunities. Click here for full 
coverage of the event

SDG

7

Monitoring

Suppliers are monitored throughout their 
business relationship with Eletrobras on 
different aspects, including: compliance, 
economic/financial assessment; techni-
cal capabilities; compliance with speci-
fications; internal monitoring (contract 
management and oversight); and due 
diligence on critical suppliers (Environ-
ment, Human Rights and Integrity).

Critical suppliers are defined as suppliers 
of materials or services that are essential 
for Eletrobras’s core activities and direct-
ly impact the final quality of our services, 
the environment, the health and safety 
of our employees, and human rights; 
suppliers that have access to confiden-
tial information; exclusive suppliers or 
suppliers with large transaction volumes; 
and suppliers identified as posing a sig-
nificant risk to the Company’s integrity. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEProcurement practices GRI 103-2, 103-3

Eletrobras Group companies use an Annual Procurement Planning (PAA) tool to 
formalize and integrate demand forecasting for the following fiscal year, providing 
a detailed and consolidated view of aspects such as quantities, prices, requesting 
departments, expensing periods and when the item will be needed, among other 
information needed for procurement planning. Forecasts are prepared annually of 
procurement demand in the following fiscal year.

2,086 

Number of suppliers engaged via competitive 
procedures, under exemption (above R$ 
50,000.00) and via direct contracting in 2020 
GRI 102-9 

8,626 

Estimated number of suppliers 

In 2020 there were no significant changes to the 
structure of our supply chain GRI 102-10

Local sourcing and micro and small 
businesses

We recognize the importance of stimu-
lating local economies and sustainable 
regional development in the geogra-
phies where the Eletrobras Group oper-
ates. Accordingly, nearly half of Eletro-
bras Group purchases are made from 
local suppliers. All suppliers are required 
to follow the unified guidelines in our 
Procurement Logistics Policy. 

To further increase local sourcing, we 
observe legal requirements on engag-
ing micro and small businesses in our 
procurement processes (Complementary 
Law no. 123/2006). In 2020 the holding 
company launched a pilot project in 
partnership with the Brazilian Micro and 
Small Business Support Service (SEBRAE) 
that identified and provided capacity 
building to local suppliers. We plan to roll 
out the project at other Group compa-
nies in 2021. Learn more

95

R$ 5,587,120,953.37 
Total purchases (including 
all types of purchases and 
contracts signed) in 2020 

R$2,519,380,324.40 
Total purchases (all types) from 
local suppliers in 2020

45.09% 
Percentage of purchases from 
local suppliers GRI 204-1

SDG

8

Visit our Suppliers page to learn more 
about our procurement practices. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE96

CREATING SOCIAL 
VALUE 

At the Eletrobras Group we recognize 
that our business generates impacts on 
society, and work to ensure that positive 
effects outweigh or help to mitigate 
negative ones. We invest in a range of 
initiatives in surrounding communities 
and encourage and support volunteering 
among our employees. 

The Eletrobras Group Volunteering 
Program GRI 413-1

In 2020, our Corporate University’s 
(UNISE) Corporate Social Responsibility 
School administered an online course to 
train volunteering managers on program 
management, present new approaches 
to volunteering during and after the 
pandemic, and align on planning for 
programs and initiatives conducted 
jointly by Group companies. 

When the pandemic broke out, our 
volunteers were concerned about the 
welfare of communities supported by 
partner organizations, especially in com-
munities surrounding Group companies’ 
headquarters.  Our volunteering pro-
grams helped to mediate between these 
social needs and employees’ eagerness 
to help even while sheltering in place.  

Key indicators for Eletrobras Group’s 
volunteering programs

R$100,966.50 
in mobilization 

R$27,623.25
in volunteering support 

R$51,651.42 
in paid volunteering hours during 
employees’ working hours

187 hours 
dedicated to after-hours  
volunteering 

2527 people benefited by 
volunteering initiatives

Learn more about 
Eletrobras Group 
companies’ volunteering 
programs on the following 
websites:

Eletrobras

Chesf

Eletronorte

Furnas

Itaipu

In March, we organized initiatives to 
collect a variety of personal care and 
cleaning materials, groceries, cloth-
ing, footwear and school materials for 
donation to children served by partner 
organizations, as well as cash donations 
to purchase grocery kits. 

On December 5, Eletrobras Group com-
panies marked International Volunteer-
ing Day by reviving an old tradition that 
has brought people together over the 
centuries: storytelling. To work around 
the pandemic restrictions, our volunteers 
recorded their stories on video. The tales 
were intended for a child audience and 
were shared with the Programs’ partner 
charities.  Learn more here. 

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97

SDG

8

Before the new policy was announced, 
four directly selected sponsorships 
had already been approved by the 
holding company.

Support for projects selected  
within the 2019 Call  
for Social Project Proposals

In 2020, the Eletrobras Group continued 
to execute the projects selected with-
in the 2019 Call for Project Proposals, 
which was organized around the United 
Nations 2030 Agenda and specifically 
SDG 8 – Decent Work and Economic 
Growth, and SDG 4 – Quality education. 

Sponsorship

 In 2020, due to the COVID-19 pan-
demic, the Eletrobras Group estab-
lished a policy under which all budget 
funding earmarked for donations, 
sponsorship and social programs was 
allocated to the pandemic response. 
During the sheltering in place period, 
the Eletrobras Group Sponsorship 
Subcommittee postponed to 2021 the 
sponsorships awarded as part of the 
2019 Calls for Cultural Project Pro-
posals, while maintaining any online 
sponsorship offsets, such as project 
preview podcasts with sponsor ac-
knowledgments.

Project

Sponsoree

Sponsorship amount (R$)

Contract

001/2020

Álvaro Alberto—A Man 
Ahead of His Times

Madai Produçoes Eire-
li—EPP

002/2020

Harp Festival 2020

Carpex Empreendimentos 
e Promoções Ltda

300,000.00

200,000.00

003/2020

004/2020

The Grota Culture 
Space—25 years develop-
ing talents,

Annual Program of Activ-
ities and Season 2020—
Brazilian Symphonic 
Orchestra

Reciclarte 

200,000.00

Fundação Orquestra Sin-
fônica Brasileira—FOSB.

300,000.00

Our donations in 2020  
were directed to the 
pandemic response

Two projects supported by the holding 
company that equip youth for the job 
market—Nutrindo o Saber, in Natal, Rio 
Grande do Norte, which supports the 
social and professional development 
of youth and adults, and the Teixei-
ra de Freitas Luthier School (Neojiba 
Program), in Bahia—received funding 
of respectively R$ 124,511.88 and R$ 
105,598.20. 

CGT Eletrosul supported 3 projects: an 
APAE project to purchase rehabilitation 
equipment for people with cerebral 
palsy, autism, Down syndrome, at-
tention-deficit/hyperactivity disorder 
(ADHD) and motor impairment, in 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEThese projects equip youth with the 
skills needed in the job market, help-
ing to reduce inequalities and improve 
quality of life for socially vulnerable 
communities. 

Due to the pandemic, some of these 
projects will only be completed in 2021.

In an initiative outside the scope of 
the Call for Proposals, Eletronuclear 
identified an opportunity to support 
the local economy by ordering more 
than 10,000 face masks from a coop-
erative and three clothing makers in 
districts near its nuclear plants. These 
were then distributed to employees 
working on-site.

Also in 2020, the Eletrobras Group’s 
Sponsorship and Call for Proposals 
subcommittees prepared calls for 
projects in four areas—Culture, Power 

Curiúva, Paraná, which received R$ 
15,310.00 in funding; an interac-
tive intervention room at APAE as an 
option for cognitive and psychomotor 
development, in Palma Sola, Santa 
Catarina, which received funding of 
R$ 40,090.00; and a project for diver-
sified stimulation of cognitive, social, 
affective, emotional and psychomotor 
development for children with disabil-
ities at APAE, in the city of Mangue-
irinha, which received funding of R$ 
21,206.50 to purchase equipment to 
enhance activities at the organization.

Also as part of the projects selected in 
the Call for Proposals, Furnas support-
ed a project to teach the Internet of 
Things to secondary education stu-
dents in São Paulo, in a collaboration 
with the University of São Paulo’s (USP) 
Laboratory of Integrated Technolo-
gy Systems (LSI-TEC), which received 
funding of R$ 69,710.00 in 2020.  In 
addition, Furnas continued its “Sewing 
Hope” project in partnership with the 
Passos Youth Training Center (CAPP) in 
Passos, Minas Gerais, with funding of 
R$ 4,844.10.

Sector, Sponsorship and Social—that 
will be published in 2021. This year’s 
edition of the Call for Social Project 
Proposals has incorporated environ-
mental topics in its scope and has 
been renamed the Call for Social and 
Environmental Project Proposals. SDGs 
10, 13 and 15 have been prioritized 
and criteria have been developed that 
align with reducing social inequalities 
and preserving biodiversity.

Eletrobras Group companies under-
took a wide range of initiatives in 2020 
to help tackle the coronavirus pan-
demic. For more about these initia-
tives, see page 10.. 

Also in the year, the Eletrobras Group 
donated R$ 886.1 million to volunteer-
ing initiatives in support of surround-
ing communities, including dona-
tions for the pandemic response and 
projects in the areas of social welfare, 
culture, sports, local development, civ-
ic engagement, education, children’s 
rights, elderly rights, employment and 
livelihoods, health and food security, 
donations and volunteering.

98

In 2020 the 
Eletrobras Group 
developed four calls 
for proposals that 
will be published in 
2021

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE99

MATERIAL TOPICS

EMBEDDING SOCIAL AND ENVIRONMENTAL  
ISSUES IN DECISION-MAKING
HUMAN RIGHTS
PEOPLE MANAGEMENT AND DEVELOPMENT 
COMMUNITY RELATIONS
HEALTH, SAFETY AND WELL-BEING

IR CAPITALS

People

CEPEL Archives

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEOUR EMPLOYEES

In 2020, employee collaboration across 
the Eletrobras Group became especially 
crucial in keeping our operations run-
ning amid the COVID-19 pandemic. At 
peak, around 75% of our employees were 
assigned to work from home throughout 
the country. Online team collaboration, 
without the need for commuting or travel 
for meetings, incidentally helped to ac-
celerate a transformation that had been 
ongoing in recent years to establish a 
unified culture across Group companies. 

Even with employees working remotely, 
we continued our training program, our 
Voluntary Severance and Workforce 
Reorganization Program, the develop-
ment of our Succession Policy, and the 
reformulation of our Career & Remuner-
ation Plan (PCR).  

Eletrobras engaged consultants to 
help perfect the PCR and refine our Job 
Hierarchy. In December 2020 a newly 
proposed methodology was submitted 
to the Office for Management and Gov-
ernance of Government-Owned Com-

PEOPLE

People are crucial for 
every organization: 
they represent 
employees, 
customers, suppliers, 
distributors, retailers 
and neighbors. 
Organizations 
are expected to 
be committed to 
respecting health 
and safety, human 
rights, and promoting 
equality and diversity.

A wind farm in Ceará. Photo: Jorge Coelho

100

panies (SEST) and we plan to implement 
the final version throughout 2021. Ad-
justments have been made for increased 
alignment with our Strategic Plan 20-35 
and to reformulate skills and compe-
tencies requirements, corporate areas 
of activity, access permissions, and job 
titles. The new format is consistent with 
industry best practices, and expands 
opportunities for careers and employee 
engagement. 

New employees are hired through 
competitive procedures, as required by 
Brazil’s Constitution, to meet new staff-
ing needs. The most recent competitive 
procedure was organized in 2010, and 
the most recent new hires were in 2011. 
GRI 103-2, 401-1, EU14

Employee turnover has remained at low 
levels. In 2020, our turnover rate was 
4.32% and our hiring rate was 0.5%.  
GRI 401-1

In 2020, work began on the development 
of a Succession Plan to select candidates 
for management positions out of our 
internal pool of talents. Under the plan, 
potential candidates will be identified 
and interviewed by a specially designated 
committee. This is a new approach that 
has been implemented as part of gov-
ernance enhancements introduced at 
Eletrobras under Law no. 13 303/2016. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEWorkforce profile GRI 102-7, 102-8

BY REGION

1,399 

NORTH
1,234 (MEN)
165 (WOMEN)

3,416 

NORTHEAST
2,813 (MEN)
603 (WOMEN)

101

SDG

7

8

9

BY GENDER AND 
CONTRACT TYPE

BY EMPLOYMENT TYPE

1,289 

MIDWEST
987 (MEN)
302 (WOMEN)

2,673 

SOUTH
2,220 (MEN)
453 (WOMEN)

MEN
11,184

INDEFINITE TERM

6

DEFINITE TERM

WOMEN
2,610

INDEFINITE TERM

3

DEFINITE TERM

FULL TIME

PART TIME

9,723

1,467

MEN

MEN

2,472

WOMEN

141

WOMEN

5,025 

SOUTHEAST
3,935 (MEN)
1,090 (WOMEN)

1 

OUTSIDE BRAZIL
1 MALE EMPLOYEE

13,803

TOTAL

12,195

TOTAL

1,608

TOTAL

These are consolidated indicators for all Eletrobras Group companies. For Itaipu, only direct 
employees working in Brazil are included. This applies to all workforce-related disclosures in this 
Annual Report. 
* The figures include all active employees in the following categories: direct employees, requi-
sitioned employees, rehired employees and political appointees. The figures exclude seconded 
employees, employees on unpaid leave, rehired employees seconded to other agencies, interns 
and young apprentices.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE102

TURNOVER GRI 401-1

SDG

8

Gender

Men

Women

Men

Women

2019

2020

Turnover rate

Total terminations

Turnover rate

Total terminations

9.44%

11.39%

1,120

323

3.97%

5.65%

449

168

New hire rate

Total new hires

New hire rate

Total new hires

 0.93% 

1.23%

110

35

0.46%

0.67%

52

20

Note: The turnover rate was calculated using the following standard Group-wide formula: (employees terminated [by gender or region or age group] / number of employees [by gender or region or age group]) x 100.

TURNOVER BY REGION GRI 401-1

2020

Total new hires

New hire rate

Total terminations

Turnover rate

2019

Total new hires

New hire rate

Total terminations

Turnover rate

North

Northeast

Midwest

Southeast 

0

0

155

10.68%

North

1

0.06%

91

5.62%

8

0.23%

67

1.93%

2

0.14%

186

13.15%

27

0.53%

115

2.25%

Northeast

Midwest

Southeast 

1

0.03%

668

18.93%

25

0.156%

124

7.75%

84

1.62%

399

7.69%

South

35

1.23%

94

3.31%

South

34

1.23%

161

5.82%

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE103

TURNOVER BY AGE GROUP GRI 401-1

2020

Total new hires

New hire rate

Total terminations

Turnover rate

2019

Total new hires

New hire rate

Total terminations

Turnover rate

Under 30

31 - 50

Over 50

18

7.93%

4

1.76%

45

0.53%

50

0.59%

Under 30

31 - 50

10

3.61%

8

2.89%

82

0.94%

131

1.51%

9

0.16%

563

10.04%

Over 50

53

0.93%

1304

22.80%

RETURN TO WORK AND RETENTION RATES AFTER PARENTAL LEAVE GRI 401-3

SDG

8

16

Return to work rate1 - women

Return to work rate1 - men

Retention rate2 - women

Retention rate2 - men

100%

100%

94%

92%

Note 1: Calculated using the following formula: (total employees who returned to work after parental leave ended / total 
employees who should have returned to work after parental leave ended) x 100.

Note 2: Calculated using the following formula: (total employees retained 12 months after returning to work from parental 
leave / total employees who returned to work from parental leave in years prior to the reporting period) x 100.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE104

SDG

8

16

GRI 405-1                                                                                                                                             
The goal under our PDNG of reaching 
more than 21% women in management 
positions was already met in 2020. In 
2020, 36% of management positions 
were held by women, exceeding the 
overall percentage of women employees 
at Eletrobras Group companies (19,01%).  

The PDNG also addresses the ratio of ba-
sic salary and remuneration of women to 
men for each employee category (Oper-
ational Unit), setting a target of reaching 
salary equity by 2025.

DIVERSITY OF GOVERNANCE BODIES AND EMPLOYEES

By age group %

By minority group %

Under 30

31 - 50

Over 50

Black, brown, yellow and 
indigenous

People with disabilities

Members of governance bodies

Management

Employees

0%

0%

2%

36%

74%

60%

64%

26%

38%

0%

22%

36%

0%

1%

2%

MEMBERS OF GOVERNANCE BODIES, BY 
GENDER (%)

EMPLOYEES, BY GENDER (%)
MANAGEMENT (LEADERSHIP)

TOTAL WORKFORCE

15%

22%

19%

85%

78%

81%

  MEN  

  WOMEN

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEWORKFORCE GRI 103-2, 103-3, 401-1

At Eletrobras, workforce aspects such 
as new hires, turnover and terminations 
are periodically reported to and moni-
tored by executive directors.

Our workforce management practices 
are guided by our strategic plan, our 
goal to achieve excellence in people 
management and build a culture of 
excellence, and the following strategic 
guidelines:

•  Drive and continually assess perfor-

mance, and use performance assess-
ments to steer career development to 
achieve results and needed skills and 
competencies

•  Develop and implement employee 

development and knowledge manage-
ment models, networks and programs

•  Develop management methods that 
can enhance employee engagement, 
motivation and commitment

The Eletrobras Group People Man-
agement Policy, which was revised in 
2018, is intended to “guide and stan-
dardize people management practices 
at Eletrobras Group companies with 
the goal of building a culture that pro-

vides safe and adequate conditions for 
employee development, productivity, 
recognition and retention, contribut-
ing to achieve business results.” For 
further information, visit the Eletro-
bras website.

In 2020 Eletrobras developed a High 
Performance Work System and Employ-
ee Lifecycle as part of our Human Cap-
ital Enhancement Project, within the 
Sustainability Program 4.0. The proj-
ect aims to develop a human capital 
strategy focused on high performance, 
careers, employee engagement and 
quality of life, and that leverages our 
workforce as a driver of value creation 
for the organization.

105

Cultural Transformation

In a fast-changing business environment, Eletrobras 
has long recognized the need to constantly adapt 
and implement more integrated processes to achieve 
business excellence, even before the coronavirus 
pandemic caused such dramatic changes to com-
panies’ business routines. A Cultural Transformation 
program has been ongoing for several years to build 
a high-performance, meritocratic corporate environ-
ment across Eletrobras Group companies. A con-
sulting firm was engaged to provide its expertise and 
assist Eletrobras in program delivery, which comprises 
three major stages, in each of which the involvement 
of each employee has been crucial:

1. Methodological framework and baseline 
assessment of the organizational culture

2. Cultural Transformation modeling

3. Awareness raising and implementation of the 

Cultural Transformation plan

The two first phases were completed by December 
2020, and the third and last phase was initiated with 
a kickoff event in January 2021, attended by execu-
tives from all Eletrobras Group companies.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCETRAINING AND 
DEVELOPMENT  

GRI 103-2, 103-3

SDG

8

Our training activities aim to provide 
employees with a comprehensive under-
standing of their roles and how they 
support the Group’s objectives and busi-
ness sustainability. The Eletrobras Group 
Corporate University’s (UNISE) Corporate 
Education Program (PEC) serves as a ba-
sis in managing employee training activ-
ities.  Each Group company is designated 
as a Corporate Education Unit, and is 
responsible for developing the specific 
skills and competencies needed for its 
business based on guidance provided 
by UNISE. UNISE and Group companies 
work together to provide adequate 
and effective educational activities to 
employees that are consistent with the 
company’s needs. These activities can 
either be outsourced to external suppli-
ers or administered by employees as part 
of the Employee Educator Program. 

DIALOG AND ENGAGEMENT GRI 102-43, 102-44

SDG

16

In 2020, our employee communications 
focused on a number of strategic topics 
in several wide-reaching initiatives and 
campaigns. A total of 39 major cam-
paigns were organized, including 22 
extending to all Eletrobras Group com-
panies and 17 directed to holding-com-
pany employees.

We extensively used our corporate TV 
and intranet site for employee commu-
nications activities. Also in the year, we 
launched an internal channel and two 
communications products for employ-
ees, both in a digital format: a corporate 
WhatsApp group for managers; “Se Liga”, 
an audio message service for employ-
ees; and Executive Communicationss 
Reporting, for the Board of Directors. 

In 2020 we launched a new 
communications channel for 
employees

Organizational Climate Survey

The 6th edition of the Eletrobras Group 
Organizational Climate Survey, which 
we have organized every two years since 
2009, was conducted in December 2020. 
The survey had a 42.18% response rate 
and gave employees the opportunity to 
express their views anonymously about 
topics such as benefits, careers and 
remuneration, recognition, corporate 
education, interpersonal relationships, 
leadership, ethics and integrity, sus-
tainability and human rights, working 
conditions, and occupational health and 
safety.

The consolidated Favorability Rating 
(IF) across Eletrobras Group companies 
was 77.96%, compared to 74.18% in 
the previous survey, in 2018. The 2020 
IF exceeded the target in our Business 
Performance Goals Contract (CMDE). 

With the inputs from the survey, pro-
posed improvements will be recom-
mended for implementation at all 
Group companies. Beginning in 2022, 
the Organizational Climate Survey will 
be conducted by a third-party firm, as 
established in our strategic plan.

106

Each Group 
company is 
designated as 
a Corporate 
Education Unit, 
and is responsible 
for developing 
the specific skills 
needed for its 
business

The PEC was developed based on a 
Group survey by our education teams 
using a methodology involving in-
terviews with managers and internal 
experts. The PEC covers training on core, 
managerial and general skills needed for 
the challenges outlined in the Eletrobras 
Group Strategic Plan 2020-2035, the 
current Business & Management Master 
Plan (PDNG), and individual Group com-
panies’ business plans.  

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE107

UNISE offers training programs 
that develop skills in a wide 
range of areas, including: Market 
Strategy, Operational Excellence, 
Management, Leadership, and 
Corporate Social Responsibility GRI 404-2

EMPLOYEES RECEIVING REGULAR PERFORMANCE REVIEWS,  
BY EMPLOYEE CATEGORY (%) GRI 404-3

Management

University level

Non-university level

Total

Men

Women

79

76

72

74

80

75

72

74

2020

Total

80

76

72

74

SDG

16

In 2020 we implemented phase two of 
the Eletrobras Group’s unified training 
management system, including the 
classroom-based and online compo-
nents. The system supports operation-
al process automation, online course 
hosting, knowledge management 
and reliable tracking of performance 
indicators.

UNISE also uses an online platform 
hosting short web series courses. 
Real-world situations are addressed 
using a Problem Based Learning (PBL) 
approach that develops critical think-
ing, enhances problem-solving skills, 
empowers employees, and helps them 
to learn and apply their knowledge in 
new situations.

In 2020 we also approved the Eletrobras 
Group Corporate Education Policy and 
Corporate Education Rules. The Rules 
further detail the guidelines in the Pol-
icy, establishing unified requirements, 
workflows and roles and responsibilities. 
Visit the Eletrobras website to learn 
more about our Policy.

During the pandemic, webinars and 
leadership summits were organized 
to discuss and share ideas on more 
productive approaches to leadership, 
including the following topics: Effective 
Communications & Resilience, Leading 
Remote Teams, Productivity, Emotional 
Self-Control and Working from Home, 
Leading for Sustainable Results, Wom-
en in Leadership, the Role of Leader-
ship in the New Normal, and Personal 
Financial Planning. 

We also organized group discussions for 
managers and employees to promote 
behavioral changes, encourage positive 
mindsets, and integrate different areas 
of knowledge, helping to build confi-
dence and balance. These discussions 
covered topics such as emotions during 
crises, healthy nutrition, and interper-
sonal relationships.

Internship and Young Apprentice 
Programs

Interns at Eletrobras Group companies 
are mentored by an experienced em-
ployee with the same educational back-
ground, who is responsible for coaching 
and supervising them in their activities. 
This illustrates the importance we attach 
to the program. In addition to daily 
supervised activities, interns participate 
in educational activities that supplement 
their training. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCESDG

8

Our Young Apprentice Program, a 
partnership with the National Indus-
trial Training Service (SENAI), helps to 
prepare youth to enter the job market 
and improve their employability. The 
program was launched in 2019 with 
theoretical training provided by SEN-
AI. In 2020, students were allocated to 
different departments at the company 

according to their individual profiles and 
interests. Eletrobras Group companies 
hosted approximately 950 interns and 
young apprentices in 2020.

108

AVERAGE HOURS OF TRAINING PER 
EMPLOYEE BY GENDER GRI 404-1

2019
MEN

2020
MEN

WOMEN

48.13

33.06

WOMEN

44.60

41.85

AVERAGE HOURS OF EMPLOYEE BY POSITION 
GRI 404-1

2019
MANAGEMENT

2020
MANAGEMENT

156.33

45.37

UNIVERSITY LEVEL

UNIVERSITY LEVEL

48.53

53.49

NON-UNIVERSITY LEVEL

NON-UNIVERSITY LEVEL

29.82

38.29

An employee performing motor tests. CEPEL Archives

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEHEALTH & SAFETY EU16, GRI 403-7, 403-8

To this end, the next step will be to imple-
ment a management system within our 
occupational safety governance struc-
ture. This will include providing training 
to Health & Safety Department personnel 
and managers and employees at oper-
ations, maintenance and engineering 
departments, emphasizing the role that 
managers play in engaging their teams 
around an accident prevention culture 
and safe operations. The Program will 
also address the effective management 
of critical risks and implementation of 
preventive tools. GRI 103-2

We invest heavily 
in preventing 
occupational 
illnesses and 
protecting the 
health of our 
employees

DSS BRADLEY CURVE™ – ELETROBRAS GROUP COMPANIES

Health & Safety is a priority for Eletrobras. 
In 2020, we engaged a prestigious and 
experienced consulting firm to support us 
in implementing a comprehensive pro-
gram to improve our current practices. 

In the first phase of the Occupational 
Health & Safety Program, we conduct-
ed a survey to elicit the views of Group 
employees about our safety culture, 
followed by a series of activities includ-
ing interviews with the senior leadership 
team and on-site visits to benchmark 
administrative and operational units at 
all Group companies. The goal in this 
phase was to assess occupational safety 
practices and review documentation to 
inform a baseline assessment of both the 
management and leadership aspects and 
the processes and routines involved in 
Occupational Health & Safety manage-
ment at Group companies. As a deliver-
able from this phase, Group companies’ 
safety culture scores were plotted on the 
DSS Bradley Curve™, a proprietary tool 
developed by DuPont Sustainable Solu-
tions to benchmark the safety culture 
transformation journey. Both the baseline 
assessment and the self-assessment sur-
vey on Safety Culture placed our Group 
Companies at the Dependent stage. The 
challenge now is to progress to the Inter-
dependent stage, when Group compa-
nies will have instilled a preventive safety 
culture among all teams and managers.

109

SDG

8

16

In 2020 the internal audit identified the 
need for improvements in occupational 
safety processes. These have since been 
implemented by the Occupational Safety 
department, and are being followed up 
on by the Audit team. GRI 403-2 

Although the level of exposure to risk 
varies depending on the activity, Eletro-
bras Group companies invest heavily 
across the board in preventing occupa-
tional illnesses and protecting the health 
of employees through regular medical 
checkups.

The Eletrobras Group has guidelines 
in place on ensuring employee health, 
safety and well-being through Occu-
pational Health Surveillance Programs 
(PCMCO) and other health and wellness 
programs. We are also supported by 
Internal Accident Prevention Committees 
(CIPAs), which regularly organize Internal 
Occupational Accident Prevention Weeks 
(SIPAT) and other initiatives to raise 
employee awareness about health and 
safety, such as training on fire fighting, 
first aid, household hazards, risk aware-
ness and sexually transmitted diseases. 
We also publish informational and edu-
cational videos and notices via internal 
communications channels, addressing 
prevention and maintenance of a safe 
and healthy work environment.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEOccupational Health & Safety man-
agement is assessed through regular 
internal audits, organizational climate 
survey questions on occupational health 
and safety, and related key performance 
indicators. In 2020, Eletrobras Group 
companies were also supported by a 
specialized consulting firm in conduct-
ing a safety culture survey that also 
addressed related management aspects.

Employees discuss occupational health 
and safety during Employee General 
Meetings, events organized by Health & 
Safety departments, and during SIPATs 
and CIPAs. 

In addition, occupational health and 
safety is addressed in 15 sections and 
52 articles of our National Collective 
Bargaining Agreement, accounting for 
28.85% of the provisions in the agree-
ment. GRI 403-4, 403-5

Field crews are provided with manda-
tory training as required by Brazilian 
Regulatory Standards depending on the 
level of exposure to risk. In 2020 there 
were no employee fatalities as a result of 
occupational injuries at Eletrobras Group 
companies.

Our contracts with suppliers contain 
provisions requiring them to comply 
with Brazilian Regulatory Standard NR6.

Employee health and the workplace 
environment are closely monitored by 
our Specialized Occupational Health and 
Safety Service (SESMT) against applica-
ble regulatory requirements. For suppli-
ers and contractors, contract managers 
are formally designated to monitor these 
aspects against contractual require-
ments previously established by the 
SESMT.

Concerns relating to occupational health 
and safety can be raised via the “Contact 
Us” page on the Eletrobras website, by 
selecting the health and safety service 
channel. GRI 403-1

SDG

8

16

110

Health insurance GRI 403-6

Employees and dependents are eligi-
ble to health and dental insurance with 
copayment but no monthly premiums. 
Beneficiaries pay a portion of monthly 
expenses on tests and doctor’s visits. 
Employees can also receive reimburse-
ments where they choose non-network 
healthcare providers. Ambulance service 
is also available 24/7.

In 2020, with support from actuarial 
and legal consultants, the percentage 
of expenses paid by the sponsor/par-
ticipants under the plan were adjusted; 

Occupational health 
services GRI 403-3

A working group of representatives from the Oc-
cupational Safety departments at Group compa-
nies is responsible for developing and monitoring 
occupational safety procedures, especially those 
affecting the targets set in the PDNG, such as 
reducing occupational injury and illness absen-
teeism rates.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEthe rules on inclusion of dependents 
were amended; and benefits were 
standardized across Group compa-
nies, in compliance with Resolution 23 
of the Joint Ministry Commission on 
Corporate Governance and Manage-
ment of Federal Government Equity 
Interests.

SDG

8

16

WORK-RELATED INJURIES AND ILL HEALTH - MONTHLY AVERAGE 
(EMPLOYEES) GRI 403-10 , 403-9*

Lost Time Injury Frequency Rate (TFA)- (injuries/MHW)

Frequency Rate (TF)- (injuries/MHW)

Severity Rate (TG) – (injuries/MHW)

2020**

1.14

2.47

13.78

* As per the PDNG, in 2020 Itaipu and CEPEL were excluded from these calculations. 

** There are no employees whose work or workplace involves occupational activities with a high incidence 
or high risk of diseases related to their occupation.

Note1: This indicator is calculated based on the following assumption: in accordance with the Con-
solidated Labor Regulations, employees are defined as persons whose employment at the relevant 
company is registered in their employment records, including the following categories: employees 
based at the company, seconded or on paid or unpaid leave; rehired employees based at the company or 
on secondment, direct employees on paid or unpaid leave or in elected positions and apprentices. The 
following categories are not included: employees on secondment from other companies, interns and 
the CEO and executive officers. GRI 102-48

Note2: The lost-time injury frequency rate (TFA), frequency rate (TF) and severity rate (TG) use the following 
calculation for hours worked: the sum of monthly average hours worked x 167 x 12 (with 12/31/2020 as 
the cutoff date). GRI 102-48

SUPPORT DURING THE COVID-19 
PANDEMIC GRI 103-2, 403-1, 403-3,403-4, 403-5, 404-2

111

Eletrobras Group companies created 
unified SARS-CoV-2 prevention  pro-
tocols developed by professionals from 
the Occupational Health & Safety de-
partments with advice from a specialist 
physician. The topics addressed included 
COVID-19 grading and travel during 
the pandemic. We also created a digital 
check-in tool designed to help prevent 
virus spread at the workplace. 

Rapid tests were administered to 
monitor employee health, especially for 
employees who continued to work on-
site, to map the epidemiological profile 
of the workforce and inform monitoring 
by the health departments at the Group 
companies. A total of 76,820 COVID-19 
tests were administered to direct and 
third-party employees.

Employees terminated in 2019 were 
interviewed and offered a channel for 
questions and advice on matters such as 
health insurance and retirement plans.

Learn more about the Eletrobras Group’s 
pandemic response on our website. 

To support employees in coping and 
ensure their well-being during the pan-
demic, the Eletrobras Group created a 
psychosocial support network of psychol-
ogists and social workers at Group com-
panies to provide online counseling and 
advice, and referral to an expert where 
necessary. Employee discussion groups 
facilitated by experts were organized to 
discuss topics such as anxiety, depres-
sion, organizing a home office, substance 
abuse and healthy nutrition during the 
pandemic.

Within our Energy & Health Program, 
we launched health and wellness activ-
ities for employees and their families to 
increase integration through our online 
platforms and encourage employees to 
continue to engage in wellness activities 
even when working from home, at a time 
when sheltering in place became nec-
essary, just as taking care of their health 
became all the more essential. 

To prevent transmission of the COVID-19 
virus, we purchased partitions and per-
sonal protective equipment for employ-
ees, implemented temperature screen-
ing at entrances, installed alcohol gel 
dispensers and disinfectant mats, placed 
social distancing signage and markings 
in all elevators, rooms and corridors, and 
implemented enhanced, regular cleaning 
procedures. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCESDG

16

DIVERSITY AND EQUAL OPPORTUNITY GRI 

103-2, 103-3

112

In line with our commitment to diversity, 
we strive to create an organizational 
culture that provides equal opportunity 
regardless of gender, sex, color, race, 
ethnicity, age, sexual orientation, social 
background, or physical or mental 
disabilities, as expressed in our Code 
of Ethical Conduct & Integrity and 
Corporate Social Responsibility Policy. 

We implement initiatives to promote 
diversity among our stakeholders 
through Gender, Race and Diversity 
Committees at Group companies, and 
since 2004 we have actively participated 
on the Gender, Race and Diversity 
Committee of the Ministry of Mining 
& Energy and Subordinate Agencies 
(COGEMMEV). 

In 2010 we became a signatory of the 
Women’s Empowerment Principles 
(WEPs), which include principles on 
diversity and equity. 

Gender, Race and Diversity 
Committee activities are guided 
by recommendations issued by 
COGEMMEV on reducing inequalities 
and protecting rights, with a focus 
on needed changes in people 
management approaches and the 
organizational culture. 

We have subscribed to a number of 
initiatives—including the UN Global 
Compact, Women’s Empowerment 
Principles and Sustainable 
Development Goals—because we 
recognize that Eletrobras Group 
companies’ social commitments 
to stakeholders are integral to 
achieving business sustainability and 
development. 

As part of these commitments, we 
work to expand corporate social 
responsibility practices and create 
new workplace approaches that foster 
change, in both the organizational 
culture and in people management 
practices, toward equal opportunity 
and equity between men and women 
and for people of different ethnicities, 
both in our own workforce and in the 
broader supply chain. 

A researcher at CEPEL. CEPEL Archives

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEThese initiatives are accompanied by 
communications actions to prevent 
discrimination and address any friction 
between employees of different 
profiles. We also seek to highlight 
the positive effects that diversity and 
providing equal opportunity have on 
the company, our workforce and the 
value chain.

Diversity in executive directors 
positions

Eletrobras is working to promote 
diversity across the governance and 
management structure. Our Audit 
Board currently has two female 
members: Patricia Valente Stierli and 
Thaís Márcia Matano. The Board of 
Directors has one female member: 
Lucia Casasanta. 

The Executive Board has two female 
members: Elvira Presta and Camila 
Gualda.  The ratio of women in 
management positions (36%) exceeds 
the ratio of women in the broader 
workforce at Group companies 
(19.01%) GRI 405-1

Under the Eletrobras Group Board 
of Directors and Executive Board 
Nominations Policy, members of 
governance bodies are nominated for 
their corporate experience, academic 
background and other criteria, while 
also taking gender, age and ethnic 
diversity into account. GRI 405-1

113

Eletrobras works to promote 
diversity across the governance 
and management structure

SDG

8

16

RATIO OF BASIC SALARY AND REMUNERATION OF WOMEN TO MEN GRI 405-2

Basic Salary

Remuneration

Ratio of basic salary 
of women to men

Ratio of 
remuneration of 
women to men

Middle 
management

University 
level

Non-
university 
level

Women

R$ 15,939.24

R$23,952.76

Men

R$ 15,493.83

R$25,111.70

Women

R$10,658.96

R$13,708.47

Men

R$ 11,599.61

R$ 15,771.51

Women

R$6,084.52

R$ 8,219.84

Men

R$6,283.65

R$ 9,100.41

0.97

0.92

0.97

0.95

0.87

0.90

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEENGAGEMENT WITH OTHER STAKEHOLDERS  

GRI 102-43, 102-44, 103-2, 103-3

We value our 
relationship with 
our different 
stakeholders and 
take their interests 
into account in 
developing our 
materiality matrix 
and strategic plan

Investors, shareholders and 
market analysts

The Eletrobras website has an exclusive 
“Investor Relations” section in which 
we publish information and documents 
for financial-market agents (company 
notices, calls for meetings, meeting 
minutes, reports, earnings releases, and 
other materials). We also have a regular-
ly updated channel for receiving sugges-
tions, complaints, compliments and re-
quests relating to the securities market. 
This section also contains our investor 
relations contact details (email address 
and telephone number), a newsletter 
sign-up link, and a Frequently Asked 
Questions page. Our investor relations 
web page can be accessed here.

Society

Customers and consumers 

The Eletrobras website recorded 
1,695,201 visits in 2020, a decrease of 
18% compared to 2019, and a total of 
1,432,081 unique page views. The most 
visited pages in the year were: home, 
extranet and investor relations. 

In 2020 we conducted our 4th Integrated 
Group Customer Satisfaction Survey, for 
the two-year period 2019/2020. The 
survey has been carried out every two 
years since 2014 to measure the quality 
of service delivered by Eletrobras Group 
generation and transmission com-
panies, and identify opportunities for 
improvement. With a focus on commer-
cial aspects, the survey polled custom-
ers ranging from trading companies, 
through free consumers and potential 

free consumers, to transmission system 
(grid-connected) users. Respondents 
included customers of Eletrobras Ama-
zonas GT, CGT Eletrosul, Chesf, Eletro-
norte, Eletronuclear and Furnas. The 
consolidated results from the survey 
were released in December. Eletrobras 
performed well in the survey, with an 
overall satisfaction rating of 88.83%, 
higher than both our target of 87.98% 
and the overall rating of 85.31% in our 
previous two-year survey. 

Media 

In 2020, a total of 3,498 news articles 
were published about Eletrobras, of 
which 63% were positive and 37% 
were negative. This figure includes 
only high-impact news articles identi-
fied in media analyses by Eletrobras’s 
press office, and does not exhaustively 
account for our overall media coverage. 
Of these articles, 1,487 were about the 
capitalization of the company, with 
61% taking an editorial position in 
favor of and 39% against it. 

114

SDG

16

Communities

In a collaboration with Bolivian state-
owned power utility Empresa Nacional de 
Electricidad (ENDE), Eletrobras is carrying 
out studies to inventory hydroelectric 
potential in the Madeira River basin, along 
the Brazilian and Bolivian border. Due to 
the novel coronavirus pandemic, shel-
ter-in-place orders were issued in Brazil 
and Bolivia during the year.  As part of the 
impacts on the project’s Social Commu-
nications and Engagement Program, we 
were no longer able to collect suggestions 
and complaints from our “Fale Conosco” 
drop boxes; activities involving direct 
interaction with communities, which had 
begun in March 2020, were suspended; 
and the Inventory Information Center in 
Guajará-Mirim was closed to the pub-
lic. Questions were received by email, 
telephone and WhatsApp. The most 
frequently asked questions were about 
the purpose of the hydroelectric potential 
assessment. The communications team 
clarified that the inventory assessments 
are intended to identify sites suited for 
building hydroelectric dams based on 
technical, economic, social and environ-
mental criteria, and that no decision has 
yet been made on the siting of future 
dams. Questions from the public are still 
being answered via virtual channels. Click 
here to learn more.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEHUMAN RIGHTS     

GRI 103-2

Eletrobras has implemented a project, 
called “Engaging Stakeholders in the 
Value Chain to Raise Awareness about 
Human Rights”, that aims to provide 
training, raise awareness and conduct 
assessments on human rights risks in our 
relations with stakeholders, especially 
employees, suppliers and business 
partners, and the communities where we 
operate.

The project is structured into 9 sub-
projects and specific targets. Among 
these is a target to train 100% of our 
employees and Tier 1 suppliers on 
human rights by 2021. By including 
these targets in our strategy, we can 
identify potential impacts on human 
rights, and take responsibility in 
monitoring them.

The project, implemented as part of our 
Reputation & Engagement Program, 
is integral to Eletrobras’s Sustainability 
Program 4.0. The project’s scope and 
guiding principles are based on the 
United Nations’ (UN) Framework on 
Business and Human Rights.  

115

These human rights topics are included 
among the principles/commitments 
in the Eletrobras Supplier Code of 
Conduct. In addition to due diligence, 
suppliers are continuously monitored 
by contract managers throughout 
their relationship with Eletrobras. Any 
violation of these ethical principles can 
result in disciplinary and educational 
action, as well as administrative and/
or legal action where the violation 
involves a breach of contract and/or of 
applicable laws and regulations. 

In the year, a total of 534* suppliers 
were identified as being at significant 
risk for incidents of forced or 
compulsory labor.  
GRI 408-1, 409-1

* Building contractors and outsourced labor 
providers are considered to be at the highest 
risk for child, forced or compulsory labor. GRI 
102-48

We have set a target to train 100% 
of our employees and suppliers on 
human rights by 2021 GRI 410-1, 412-2

We also conducted our Organizational 
Climate Survey in the year, which 
included questions to elicit employees’ 
views about human rights within the 
company. 

Our suppliers, joint ventures and special 
purpose entities (SPEs) in which we have 
equity interests answer due diligence 
questionnaires to gage their positions 
on eradicating discrimination, gender 
and racial equity, combating workplace 
and sexual harassment, eradicating 
forced and slave labor, eradicating 
child labor, collective bargaining rights, 
employee Occupational Health & 
Safety, and labor practices. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEEMPLOYEES TRAINED ON HUMAN RIGHTS* GRI 412-2

Total hours of training on human rights policies or procedures

116

SDG

8

2020

340

Total employees trained on human rights policies or procedures

3,262

Percentage of employees trained on human rights  
policies or procedures

24.93%

*Eletrobras Eletropar has not reported this disclosure. 

SECURITY PERSONNEL WHO RECEIVED TRAINING ON HUMAN RIGHTS 
POLICIES OR PROCEDURES  GRI 410-1

 Total security personnel employed by the Company

Total outsourced security personnel

Number of directly employed security personnel trained on human 
rights policies or procedures

2020

242

1,499

24

Total security personnel (directly employed and outsourced)

1,741

Number of outsourced security personnel trained on human rights 
policies or procedures

729

Percentage of directly employed and outsourced security 
personnel trained on human rights policies or procedures

43.25%

An employee in the control room at Angra. 
Eletronuclear Archives

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEAGREEMENTS AND CONTRACTS INCLUDING HUMAN RIGHTS CLAUSES* GRI 
412-3

Total significant investment contracts concluded in the period 

Total significant investment contracts that included  
human rights clauses

Percentage of significant investment contracts that included 
human rights clauses

77

77

100%

*Itaipu does not report this disclosure.

117

After being awarded contracts, 
suppliers are regularly monitored 
throughout the term of the 
contract

Our Whistleblowing 
Hotline is a one-stop 
channel for all types 
of concerns

Non-discrimination GRI 103-2, 103-3

Our Whistleblowing Hotline is a one-
stop channel where stakeholders can 
report all types of concerns. However, 
any report classified as “Discrimination” 
is treated as a potential human rights 
concern and is automatically assigned 
maximum priority. 

Freedom of association and collec-
tive bargaining GRI 103-2, 103-3, 407-1

Building contractors and outsourced 
labor providers — such as cleaning and 
security services companies — are con-
sidered to be at the highest risk for child, 
forced or compulsory labor.

SDG

8

16

When screening suppliers, we assess 
whether their proposals are consistent 
with any collective bargaining agree-
ments for the relevant employment 
category.

If an applicable collective bargaining 
agreement exists and is not observed, 
the supplier is rejected. After be-
ing awarded contracts, suppliers are 
regularly monitored throughout the 
term of the contract. Throughout our 
relationship with suppliers and Special 
Purpose Entities (SPEs), we administer 
questionnaires to gage their positions 
on eradicating discrimination, gender 
and racial equity, combating workplace 

and sexual harassment, eradicating 
forced and slave labor, eradicating 
child labor, collective bargaining rights, 
occupational health & safety, and labor 
practices, which are among the prin-
ciples/commitments in the Eletrobras 
Supplier Conduct Guidelines. 

 These questionnaires are the starting 
point for due diligence and initiatives to 
help suppliers implement measures to 
manage risks and prevent adverse im-
pacts and violations. They also provide 
a baseline for subsequent monitoring 
and mitigation of inadequate practices, 
and for reporting and communications 
on how negative consequences will 

be addressed. Suppliers are continu-
ously monitored by contract managers 
throughout their relationship with 
Eletrobras.

In addressing negative impacts, we 
apply penalties for violations in an 
administrative process that can result 
in suspension of the right to bid for 
contracts with Eletrobras. Throughout 
the contract, we work to mitigate risks 
through relationship and contract man-
agement processes.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCECHILD LABOR GRI 103-2, 103-3, 408-1, 409-1

118

In 2020, we joined the Na Mão Certa 
program, launched by the World Child-
hood Foundation, as a silver sponsor. 
Our sponsorship includes both the 
holding company and other Eletrobras 
Group companies. The program works to 
engage companies in combating sexual 
exploitation of children and adolescents, 
which has been recognized by the UN 
as one of the worst forms of child labor. 
We have developed an action plan for 
implementation in 2021, with specif-
ic targets for each stakeholder group, 
including suppliers.

Operations and suppliers at 
significant risk for incidents of child 
labor GRI 408-1

Building contractors and outsourced 
labor providers are considered to be 
at the highest risk for child, forced or 
compulsory labor. GRI 102-48. In addition 
to contractual clauses establishing 
penalties for violations, any instances 
of child or forced labor can be formally 
reported to the Public Prosecution 
Service. Invitations to tender require 
prospective suppliers to observe 
collective bargaining agreements and 
ensure the rights established therein are 
observed in their hiring practices.

In 2020, 534 suppliers onboarded by 
Eletrobras Group companies were 
registered as being at significant risk for 
incidents of child labor. 

Throughout our relationship with sup-
pliers, we administer human rights due 
diligence questionnaires to gage their 
commitment to eradicating discrimina-
tion, gender and racial equity, combating 
workplace and sexual harassment, eradi-
cating forced and slave labor, eradicating 
child labor, collective bargaining rights, 
occupational health & safety, and labor 
practices. These are among the princi-
ples/commitments outlined in the Eletro-
bras Supplier Code of Conduct. 

In addition to due diligence, suppliers 
are continuously monitored by contract 
managers throughout their relationship 
with Eletrobras. Any violation of these 
ethical principles can result in disci-
plinary and educational action, as well 
as administerative and/or legal action 
where the violation involves a breach of 
contract and/or of applicable laws and 
regulations.

In 2010, we subscribed to the Corporate 
Commitment to Addressing Sexual Vio-
lence against Children and Adolescents. 
In November 2018, we signed the Open 
Letter “Business for Human Rights”. 

SDG

8

16

We joined the Na 
Mão Certa program, 
which engages 
companies in 
combating sexual 
exploitation of 
children and 
adolescents

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE119

Impacts are identified and described 
in environmental impact assessments 
conducted for each project. Social and 
environmental impacts are addressed 
through social and environmental 
programs required under our projects’ 
environmental licenses. (See the table 
on page 120).

Specifically in relation to environmen-
tal impacts on local communities, the 
Eletrobras Group Environmental Policy 
(see the link here) and the Eletrobras 
Group Corporate Social Responsibility 
Policy (see the link here) contain guide-
lines on relocating communities affect-
ed by hydropower projects. Eletrobras 
Group companies provide channels for 
communications with stakeholders, 
which can be either project-specific 
or general communications channels, 
such as Ombudsman’s Offices. EU20

In 2020, our Working Group for Affect-
ed Communities, under the Environ-
mental Committee, organized a virtual 
round table with experts to discuss the 
issue as it relates to the power sector, 
including concepts such as social ac-
ceptance and case studies on commu-
nications, engagement and our social 
license.  

Our policy on relocating communities 
affected by hydropower projects requires 
that information about the projects, 
their impacts, compensation measures, 
assessment criteria, compensation 
methods and the rights of affected 
communities is permanently and trans-
parently available, in plain language, via 
project-specific channels. Eletrobras 
Group companies are required to en-
gage broadly with affected stakeholders 
based on the principles of dialog, social 
participation, transparency, and rep-
resentation—formal and informal—at 
all decision-making levels by persons 
named by communities. 

Affected communities must be treat-
ed impartially, taking account of their 
individual situation, informal relation-
ships and land ownership and land use. 
Eletrobras Group companies are re-
quired to provide fair compensation that 
allows affected communities to restore 
their previous way of life with a level 
of quality equal to or better than they 
enjoyed before the project. If the parties 
are unable to reach an agreement, there 
are legal provisions under which a judge 
can appoint an expert to appraise the 
property. 

Kayapó Project. Photo by Claudio Ribeiro

AFFECTED 
COMMUNITIES  

GRI 103-2, 103-3, 413-1, 413-2

Building and operating generation and 
transmission systems can have varying 
social impacts depending on the nature 
of the projects and the regions where 
they are developed. From early planning 
and throughout operation, we address 
social and environmental issues in accor-
dance with applicable laws and regu-
lations, our own corporate policies and 
guidelines, and taking account of specific 
local conditions, such as social structures, 
culture and the relationship between 
communities and nature.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEMANAGING IMPACTS GRI 413-1

KEY

120

A   Communications and social engagement
B   Environmental education
C   Restoration of livelihoods
D   Rehabilitation of disturbed land
E   Institutional coordination 
F   Urban rehabilitation
G   Public health

H   Professional training
I   Development of livelihood activities
J   Public management support
K   Restoration of touristic and recreational 

activities

L   Social support 
M   Support for affected communities

Type of activity/
project*

Examples of impacts **

Examples of mitigation/compensation measures 

High expectations among local and regional communities and emerging/
increased social tensions

A

Restrictions on land use 
Restrictions on the use of rights-of-way and adjacent land

Hydro, thermal, wind 
and solar plants and 
transmission systems

Increased migration flows

Economic stimulus

Higher municipal tax revenues

Direct job opportunities during construction

A, B, C, D 

A, B, E, F, G 

A, E, H, I 

A, E, I , J 

A, E, H

Increased technical and scientific knowledge about the region

A, B

* Where the impact is most likely to occur, but will not necessarily occur in every case. Regardless of the project stage. 

** The magnitude and scale of the impact depend on the size of the project and the region where it is developed.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE121

Type of activity/
project*

Hydro, wind and 
solar plants and 
transmission systems

Hydro and wind

Examples of impacts **

Examples of mitigation/compensation measures 

Adverse effects on touristic potential (degradation of scenic beauty)

A, K

Adverse effects on scenic, paleontological, archaeological and cave sites

Impacts on traditional, indigenous and/or other ethnic communities

A, B  
Paleontological and archaeological research, monitoring 
and salvaging, and protection of scenic and cave sites.

A  
Support for affected communities as outlined in 
Indigenous Component Studies and Basic Plans for 
Indigenous Components

Impacts on ways of life and social and cultural relationships

A, B, L, M  
Property valuation

Increased real estate speculation

A, F

Compulsory relocation of urban and rural communities

A, M, C, L

Hydropower dams

Loss of livelihoods (farming, non-timber forest products, mining, fishing)

A, M, C
Capacity building for fishing communities, support for 
aquaculture projects

Disruption/loss of transportation routes and communications systems

A
Road improvements and repairs  

* Where the impact is most likely to occur, but will not necessarily occur in every case. Regardless of the project stage.

** The magnitude and scale of the impact depend on the size of the project and the region where it is developed.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE122

We identify impacts from our projects on 
the communities where we operate and 
implement measures to mitigate and/or 
offset those impacts

Type of activity/
project*

Examples of impacts **

Examples of mitigation/compensation measures 

Thermal power plants

Adverse effects on air quality from particulate and dust emissions, etc.

A
Air quality monitoring, installation of equipment to reduce 
these emissions

Wind farms

Shadow flicker

Avoid developing wind farms near populated areas

Solar farms

Flash blindness

Avoid developing solar farms near populated areas

Presence of maintenance crews on rights-of-way 

A, B
Specific initiatives addressed to indigenous communities

Noise from transmission lines

A

Transmission Lines

Increased vulnerability 

* Where the impact is most likely to occur, but will not necessarily occur in every case. Regardless of the project stage. 

** The magnitude and scale of the impact depend on the size of the project and the region where it is developed.

A
Territorial protection, strengthening of indigenous 
organizations (in the case of indigenous reserves), support 
for livelihood activities, awareness raising about the 
environment and indigenous peoples, environmental 
education 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEEletrobras Group companies conduct 
participatory social assessments to 
inform communications plans, engage-
ment with local communities, environ-
mental education programs, and other 
engagement activities. Communities are 
informed about grievance mechanisms 
for addressing concerns about the com-
pany’s activities.

Community safety GRI EU21

Our Emergency Response Plans outline 
roles, responsibilities and measures to 
effectively respond to an emergency. 
Each project has its own Emergency 
Response Plan, addressing social and 
environmental aspects in the event of 
natural disasters, spills, fires, security 
breaches, strikes, reputational crises, 
and other events.

Emergency responder teams and em-
ployees working in high-risk areas are 
trained on how to respond in the event 
of an emergency. At Eletrobras Eletro-
nuclear, for example, annual drills are 
conducted under the oversight of the 
appropriate authorities.

123

OPERATIONS WITH LOCAL COMMUNITY ENGAGEMENT GRI 413-1

Number of operations with local community engagement, impact 
assessments, development and other programs

440

Percentage of operations with engagement programs (%)

65.48%

Note: The number of operations in this disclosure refers to those listed by the National Grid Operator 
(ONS) as strategic assets, as well as other operations that are monitored by Group companies pursuant to 
technical standard. GRI 102-48

• In computing the percentage of operations with engagement programs, CHESF was deemed to have 
engagement programs in all its operations in the form of a range of initiatives, such as the dissemination of 
communications channels (e.g. environmental and fire reporting hotlines).

RIGHTS OF INDIGENOUS PEOPLES GRI 103-2

Eletrobras Group’s Corporate Social 
Responsibility, Environmental and Sus-
tainability policies contain guidelines on 
preserving and safeguarding the rights 
of indigenous peoples. 

 Group companies monitor impacts 
on indigenous communities through 
assessments during the environmental 
licensing processes, including periodic 
visits, studies and technical reports. 

Our approach to managing the rights of 
indigenous and traditional peoples aims 
to ensure that our compensation and 
mitigation programs are compliant and 
the measures we take are effective.  

In May 2020, we became aware that 
Eletrobras had been excluded from the 
Norwegian Government Pension Fund 
Global portfolio over alleged human 
rights violations caused by the Belo 
Monte hydropower project developed 
by Norte Energia S.A (SPE Belo Mon-
te), a joint venture of which we hold a 
49.98% stake along with other govern-
ment-owned and private companies. 

During the construction and early op-
eration of the Belo Monte dam, Norte 
Energia S.A. implemented social and 
environmental initiatives to mitigate and 
offset potential negative impacts from 

Communities 
are informed 
about grievance 
mechanisms for 
addressing concerns 
about the company’s 
activities

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SDG

7

8

the project in the region, as part of the 
environmental licensing process. 

Eletrobras and Norte Energia therefore 
reject the notion that the project may 
have contributed to or been responsible 
for human rights violations. We believe 
that our investments in the region were 
planned and implemented in such a way 
as to adequately remediate or mitigate 
impacts, especially given the rigor of 
Brazil’s environmental licensing process 
and the stringent requirements imposed 
on the Belo Monte project, which be-
came a major milestone in the history of 
environmental licensing in the country, 
due to both the scale of the measures 
required in the region and the technical 
and financial resources employed in 
implementing them. Construction of the 
Belo Monte dam also involved significant 
efforts to establish dialog with commu-
nities—both indigenous and non-in-
digenous—in the area affected by the 
project. Learn more. 

Kayapó Project GRI 413-1

Eletrobras has developed projects in 
Kayapó communities along the Middle 
Xingu River, in southern Pará. These 
projects have been implemented in 
partnership with the National Founda-
tion for Indigenous Peoples (FUNAI), 
Norte Energia, and organizations rep-
resenting the Kayapó, as a commitment 
undertaken as part of the licensing 

process for the Belo Monte Dam. The 
goals of these projects are to strengthen 
indigenous associations, monitor and 
protect the indigenous lands involved, 
support sustainable economic activities, 
and preserve the culture of the Kayapó.

The project is funded by Norte Energia, 
with Eletrobras monitoring and man-
aging relations with communities, in 
an area of the Xingu River basin that is 
strategic for the business. Due to the 
pandemic, in 2020 many activities within 
the project were suspended, and efforts 
were refocused on initiatives to pre-
vent COVID-19 transmission by helping 
communities to shelter in place within 
their villages.

The pandemic and our initiatives in 
indigenous communities

Amid the COVID-19 pandemic, dis-
tribution of supplies was our primary 
relief initiative in indigenous commu-
nities in 2020. Learn more on page 10 
(COVID-19 chart). 

The pandemic required us to postpone 
several initiatives as part of the envi-
ronmental licensing process, due to 
restrictions on travel and shelter-in-place 
orders. However, we expanded our insti-
tutional collaborations, especially with 
FUNAI, to support communities and our 
corporate social responsibility initiatives.

124

Environmental protection 
in partnership with FUNAI

Eletronorte also supports environmental protection in areas 
impacted by our projects. These efforts are implemented 
in partnership with the National Foundation for Indigenous 
Peoples (FUNAI).  The indigenous peoples supported by 
Eletronorte include:

Waimiri Atroari 

AMAZONAS AND RORAIMA
2,585,910 HA  
(AMAZON FOREST)

Parakanã 

PARÁ
351,600 HA  
(AMAZON FOREST)

Trocará 

PARÁ
21,722HA 

São Marcos 

RORAIMA
654,110HA 

Krikati 

MARANHÃO
144,775HA 

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MATERIAL TOPICS

125

WATER 
EMBEDDING SOCIAL AND ENVIRONMENTAL  
ISSUES IN DECISION-MAKING 
CLIMATE CHANGE 
ENERGY TRANSITION

Planet

A bird at FURNAS. Photo: Alexandre Sampaio

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEPLANET
Business impacts on the environment can 
result in significant societal harm, and the 
response to these impacts by customers, 
regulators and other stakeholders 
can create material business risks and 
opportunities. It is therefore critical to 
understand the environmental impacts 
associated with upstream and downstream 
activities to know whether environmental 
impacts present a threat to long term value 
creation, and design actions to prevent or 
mitigate each of those impacts. 

126

SDG

8

ENVIRONMENTAL  
MANAGEMENT SYSTEM GRI413-1

These initiatives are implemented in 
compliance with applicable Brazilian 
laws and regulations, and are assessed 
and monitored by environmental licens-
ing authorities. 

In 2020 the Eletrobras Group retained 
ISO 14.001 certification for the follow-
ing operations: Eletrobras Eletronorte’s 
Tucuruí and Coaracy Nunes hydropow-
er plants, and maintenance operations 
at Eletrobras Chesf’s Paulo Afonso 
substations.

At Eletrobras Furnas’s thermal power 
stations in Rio de Janeiro, independent 
audits will be conducted for compli-
ance with State Law no. 1898/91 and 
Directive 056 R.3 on environmental 
audits (approved by Resolution no. 21, 
May 7, 2010).

Learn more about our Environmental 
Management System here. 

Sound, responsible environmental 
management is essential to the sus-
tainability of our operations and our 
value creation model, as our business 
is directly reliant on natural resourc-
es. Eletrobras has an Environmental 
Management System structured into 
three core pillars: the Eletrobras Group 
Environmental Policy, the Eletrobras 
Group Environmental Committee and 
our Corporate Sustainability Disclosures 
System (IGS System). 

In developing our projects, we carry 
out assessments to identify and assess 
environmental and social impacts, 
which are then submitted to environ-
mental licensing authorities for review. 
These assessments may indicate the 
need for changes in the project design 
to mitigate impacts. For each impact 
identified in an environmental impact 
assessment, the resulting basic envi-
ronmental plan outlines mitigation and 
offset measures to be taken before, 
during and after development of the 
project. During operation, monitoring 
activities may indicate the need for 
further action and investments in tech-
nology and operational processes to 
mitigate impacts. In 2020, we invested 
a total of R$ 886.2 million in social and 
environmental initiatives.

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127

Water withdrawals in our operations are 
monitored in terms of quality and quanti-
ty, and the resulting data is submitted to 
the appropriate authorities. 

In relation to water quality, our opera-
tions have environmental licenses and, 
under those licenses and whenever 
required by environmental authorities, 
reports are issued on water quality mon-
itoring results. Technical inspections are 
carried out in our operations to assess 
raw and potable water systems, including 
treatment, use and impoundment. In-
spections are performed periodically and 
whenever the production process is mod-
ified, based on applicable regulations. 
Laboratory tests evaluate the quality of 
the water supplied to and the effluents 
discharged from our operations.

WATER GRI 103-2, 103-3, 303-1

The Eletrobras Group relies on water 
for both its operational (hydropower 
and thermal power plants) and admin-
istrative activities, and therefore water 
shortages are one of the primary risks 
to our business. 

The water flowing through our hydro-
power plants is not consumed and is 
returned in its entirety to the down-
stream water body with the same level 
of quality as at the intake. The Eletrobras 
Group operates hydroelectric plants in all 
regions of Brazil, largely in the São Fran-
cisco, Tocantins, Paraná, Paraíba do Sul 
and Grande river basins, where most of 
our installed capacity is located. Hydro-
power accounts for approximately 90% 
of the Eletrobras Group’s total installed 
generation capacity.

The water used at thermal power plants 
is sourced from surface water bodies 
and treated for use in cleaning, cooling, 
human consumption and steam gener-
ation. The water used at thermal power 
stations may be consumed depending 
on the plant’s generation process. The 
water that is not consumed is returned to 
the source water body at a level of quality 
that complies with applicable environ-
mental standards. Thermal generation 
represents 4% of the Eletrobras Group’s 
total installed generation capacity.

Cultivando Água Boa Program. Itaipu Archives

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For administrative activities, water for 
consumption is largely supplied by local 
water utilities. Water for consumption 
that is not sourced from local utilities 
may be withdrawn from surface or 
groundwater bodies, and treated at a 
water treatment plant or via a simplified 
treatment method, such as chlorination. 
Following use and appropriate treat-
ment, wastewater is discharged to recipi-
ent bodies or infiltrated into the soil.

Alongside qualitative and quantitative 
water monitoring activities, Eletrobras 
Group companies engage stakeholders 
in awareness-raising, education and 
compliance surveillance activities. 

Water consumption in administrative 
activities is monitored against indica-
tors aligned with the 2030 Agenda, and 
is reported to the Eletrobras Board of 
Directors via the Strategy, Governance 
& Sustainability Committee.

The indicator we use to track water 
performance indicates the extent to 
which we are meeting our commitment 
to reduce utility water consumption 
in administrative activities. PDNG 
2018-2022 establishes targets for 
reducing administrative consumption 
of utility water (m3) only, as most water 
withdrawals are used in hydropower 
generation and are fully returned to 
the downstream water bodies. The 
plan sets an annual reduction target 
of 0.30%, and an aggregate target of 
1.5 % by 2022. Initiatives to support 
these targets are implemented collab-
oratively across different departments, 
especially the Facilities (responsible for 
building maintenance) and Sustainabil-
ity departments. 

A Group-wide Water Stewardship 
Policy provides guidelines on the 
sustainable use of water resources.                                              
Read our Policy here.

Experimental Hydraulics Laboratory. Furnas Archives

Our target 
is to reduce 
water usage 
by 0.3% per 
year

Water withdrawal quantities are es-
tablished in the relevant withdrawal 
permits, generally issued by the Bra-
zilian Water Agency (ANA), specifying 
withdrawal limits, required controls 
and the need for a monitoring plan 
throughout the term of the permit. If 
the project owner fails to comply with 
these requirements, the permit is can-
celed and no further water withdrawals 
are permitted. Our operations have 
permits for water withdrawal.

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Water resource studies for 
hydropower projects 

At the design stage of hydropower 
projects, Eletrobras Group companies 
conduct studies to estimate water 
consumption and water availability at 
the project site over the concession 
period (35 years). 

These studies take account of the guide-
lines in the National Water Resource 
Plan (PNRH), which outlines water-use 
scenarios for river basins in Brazil and 
provides guidance on state and river-ba-
sin management plans. Eletrobras Group 
companies work with the National Grid 
Operator (ONS) in planning the opera-
tion of the National Grid. This includes 
establishing a “risk-averse curve”, 
which defines the minimum volume of 
impounded water to be maintained in 
reservoirs throughout Brazil. 

Environmental Impact Assessments for 
projects developed by Eletrobras Group 
companies establish the minimum dis-
charge rates required to sustain ecosys-
tems, species and ecological processes 
downstream of the relevant dam. For 
thermal power plants, the quality and 
temperature of the water returned to the 
water body are ensured to cause mini-
mal impact on ecosystems and habitat. 

The Eletrobras Group allocates financial, 
human and technological resources for 
qualitative and quantitative water mon-
itoring programs to ensure the avail-
ability and quality of water resources for 
hydropower generation and other uses.

The Manso Dam. Furnas Archives

During the environmental impact 
assessment phase preceding project 
development, we implement communi-
cations plans that establish communi-
cations channels with different stake-
holders to answer questions and provide 
clarification. In the impact assessments 
preceding hydropower projects, water 
stewardship is one of the key concerns. 

Each Group company also has a ded-
icated communications channel for 
water-related matters. The holding 
company has a dedicated channel for 
Environment-related concerns, includ-
ing water-related matters. This channel 
is accessible via the Contact Us form. 

In 2020 the Eletrobras Group worked 
with ANA, river basin committees, state 
water resource boards and the National 
Council on Water Resources (CNRH) to 
maintain a hydrographic network that 
records upstream and downstream 
water levels, intake flow rates, and other 
parameters. Water quality in our reser-
voirs is monitored on physical, chemical 
and biological parameters specified in 
environmental licenses.

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Belo Monte 
Hydrograph 

During the feasibility studies as 
part of the environmental licensing 
process for the Belo Monte Dam, 
a Consensus Hydrograph was 
established to reconcile the operation 
of the future hydropower plant with 
the use of water resources in Volta 
Grande do Xingu, in the reduced 
flow reach (RFR) downstream of 
the main dam. The relevant water 
resource and environmental licensing 
authorities approved the Consensus 
Hydrograph and published the 
related regulatory documents. 
The Brazilian Water Agency (ANA) 
issued a Water Availability Reserve 
Declaration (DRDH), and the federal 
environmental agency, IBAMA, 
issued a preliminary license for the 
Belo Monte Dam. Based on these 
documents and the established 
Consensus Hydrograph, the Brazilian 
Energy Research Corporation (EPE) 
calculated the plant’s guaranteed 
capacity for the purpose of 
participation in a power auction. 

an approximate cost of R$ 158 
million. IBAMA will maintain the 
Consensus Hydrograph to January 
31, 2022, until the supplementary 
studies requested from the project 
owner (to be delivered no later than 
12/5/2021) have been reviewed. 

 We highlight that, because the 
decision applied only to 2020 and 
because of the reduced demand due 
to the pandemic, there have been 
no financial impacts or generation 
losses for NESA at this time. 

Learn more:
NESA
IBAMA

Learn more about NESA’s social and 
environmental initiatives. 

However, this remained a subject 
of discussion in different sectors of 
society, including the company itself. 
In December 2019, IBAMA issued an 
opinion recommending that, beginning 
in 2020, a Provisional Hydrograph 
differing from the Consensus 
Hydrograph be used until further 
information and studies are submitted 
to and assessed by IBAMA. 

Norte Energia (NESA) has held technical 
discussions with the environmental 
authority to provide clarifications 
at the administrative level. In these 
discussions, the company has 
emphasized that any changes to 
the provisions of the concession 
agreement and environmental license 
would be contrary to the principles of 
legal security and would impugn the 
legitimacy of future administrative acts, 
as well as resulting in a significant loss 
of power supply to the National Grid.

 On 2/8/2021, NESA and IBAMA 
signed an Environmental Commitment 
(TCA) under which NESA agreed to 
implement additional offset and 
mitigation measures in relation to the 
RFR and the Consensus Hydrograph. 
These mitigation measures will involve 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEWater withdrawal, consumption and discharge
GRI 303-2, 303-3, 303-4, 303-5

Water for administrative operations in urban areas is 
largely sourced from water utilities. Where our offices 
occupy an entire building, water consumption data is 
entered in the IGS System based on water utility invoic-
es.  Where a building is shared with other companies, 
water consumption is estimated. 

The quality of the water supplied to our operations 
must be compliant with National Counsel for the Envi-
ronment (CONAMA) Resolutions 357/05, 396/08 and 
430/2011, which contain water classification and envi-
ronmental requirements for withdrawals from surface 
and groundwater, as well as rules and requirements for 
discharging wastewater. 

Our procedures to ensure compliance at our facilities 
may include observations made by water resource 
users (self-monitoring) in accordance with the relevant 
regulatory frameworks (CONAMA Resolution 357), 
environmental license conditions and permit require-
ments. Both the frequency of monitoring and the 
parameters monitored are established by the relevant 
authorities.

The total volume of water discharged by our subsidiaries’ 
operations into rivers experiencing critical or very critical 
water stress was 3,152,891.52 thousand m³ in 2020, as 
measured using the methodology established by ANA.

131

The Santo Antônio Dam. Photo: José Lins

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Amazonas GT - GRI 303-3, 303-5: The reported groundwater 
withdrawals for administrative activities are for the period from June to 
December 2020.
Itaipu - GRI 303-3: The surface water withdrawals reported by Itaipu 
Binacional in 2020 were for the Dam offices and the Itaipu Technological 
Park. Surface water withdrawals for the Bela Vista Biological Reserve (RBV) 
and industrial activities, which are not included, amounted to 257,388 m³.
Eletronorte - GRI 303-3, 303-4, 303-5: Data on administrative 
consumption has been omitted. Up to 2019, monitoring was done 
on-site at our different operations. However, in 2020, with more than 
80% of employees working from home due to the pandemic, on-site 
monitoring could not be maintained during every month of the year. 
With the pandemic continuing into 2021, we are currently assessing 
alternative monitoring approaches suited to the current context.
Chesf - GRI 303-3: Groundwater withdrawal data are not being 
reported as water meters were defective at some facilities and missing 
at others, especially in shallow wells. These meters are currently being 
repaired or installed and consumption will be reported from March 2022. 
Chesf - GRI 303-5: Utility water consumption at Chesf substations 
in 2020 was calculated based on a per-capita average of 50 liters per 
day, the standard consumption rate assumed in sizing and designing 
plumbing systems. The employee headcount at each substation was 
determined and this headcount was multiplied by 50 l of water per day, 
and by 365 days per year to arrive at a total consumption of 10,439 m³ of 
water in 2020.
Furnas - GRI 303-3: 1) The reported groundwater withdrawals for 
administrative activities are exclusive of data for the Serra da Mesa and 
Gurupi divisions, as these operations have no meters. 2) The volume of 
surface withdrawal referring to administrative activities does not include 
the withdrawal of water for fish farming activities, which corresponds to 
2 million m³.
GRI 303-4: The total volume of discharged water was calculated based 
on the values of the turbined water flow through hydropower dams and 
surface water (excluding fish farming activities, when applicable) for use 
in administrative activities.
GRI 303-5: Consumed water is, for applicable protocols in Eletrobras 
companies, utility water and rainwater consumed by administrative 
activities, although it is possible that part of the surface water has been 
consumed by companies. In 2020, groundwater was considered as 
consumed water when used in administrative activities. 

Total water withdrawal by source (1,000 m3)  GRI 303-3

Administrative activities

4,087.30

3,448.26

1,428.64

2018

2019

2020

Surface water

Groundwater

Rainwater

Utility water

4,087.30

3,448.26

459.40

219.86

-

0.56

481.10

418.62

865.58

227.99

0.36

334.70

Thermal power generation

3,301,929.80

3,798,140.35

3,363,072.38

Surface water

Utility water

Seawater

Wind farms

Surface water

Groundwater

Hydropower

Surface water

Total water withdrawal in 2020

Total water discharge in 2020 GRI 303-4

Total water consumed in 2020* GRI 303-5

10,620.50

14,560.21

72,914.10

0.2

0.14

-

3,291,309.10

3,783,580.00

3,290,158.28

0.02

-

0.02

921,501,969.97

921,501,969.97

924,866,471.01

924,865,907.96

563.05

* Eletrobras (through its subsidiaries) monitors water withdrawal and discharge for hydroelectric power generation (non-consumptive) in areas with 
water stress. Eletrobras Group companies consume no water in areas with water stress.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEWater usage by Eletrobras Group companies GRI 303-3

Type of withdrawal

Total m³

Annual volume of turbined water flow through hydropower dams

921,501,969.97

Total annual volume of turbined water flow through hydropower dams located on 
rivers experiencing (critical or very critical) water stress based on the Brazilian Water 
Agency (ANA) methodology

3,152,891.52

133

The Tucuruí Dam. Photo: Rony Ramos

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CLIMATE CHANGE GRI 103-2

SDG

13

Climate change is a priority topic and 
one of our strategic drivers, as it can 
directly affect the sustainability of our 
business.

Ensuring that GHG emissions manage-
ment programs are in place, identify-
ing and assessing the vulnerability of 
the business to climate change, prior-
itizing renewable energy projects, and 
advancing research are some of the 
ways the Eletrobras Group is working 
to address climate change. 

By pursuing a corporate strategy that 
takes climate change into account, 
we are supporting the global effort to 
contain global temperature rise and 
transition to a low-carbon economy.

The Eletrobras Group Environmental 
Policy outlines specific guidelines on 
climate change for Group companies.

Greenhouse Gas (GHG) emissions are 
intrinsically linked to climate change, 
and are therefore annually measured 
and reported by Group companies. 
The Eletrobras Group Greenhouse 
Gas Emissions Inventory follows the 
methodology recommended by the 
Intergovernmental Panel on Climate 
Change (IPCC, 2006) and the guide-
lines of the Greenhouse Gas Protocol 
(GHG Protocol - WRI, 2004), the most 
widely used approach to quantifying 
and communicating GHG emissions.

We operate guided by air emissions 
requirements contained in applicable 
regulations and our environmental 
licenses, and monitor air emissions at 
our plants. Monitoring results are re-
viewed by the environmental authori-
ties that license the relevant projects.

The Strategic Working Group on Climate 
under the Eletrobras Group Environ-
mental Committee (CMA) is responsible 
for developing our Greenhouse Gas 
Emissions Inventories, coordinating 
assessments, and recommending strate-
gies to address climate change issues at 
Group companies.

The Cerro Chato Wind Farm. Photo: Hermínio Nunes

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METHODOLO-
GY

• GHG Protocol
• IPCC (2006)
• Operational 
control approach

GRI 103-2

EMISSION FAC-
TORS

• Electricity (MCTI)
• Energy content in 
fuels: 
BEN (2015)
IPCC (2006)
MMA (2011) 

SCOPE 1

SCOPE 2

SCOPE 3

• Emissions per 
unit of purchased 
electricity
• Transmission 
losses.

• Independent power 
producers (IPPs)
• Air travel
• Transportation of 
non-energy products
• Transportation of 
fuels
• Employee 
commuting

• Direct point-source 
emissions (thermal 
power stations)
• Mobile-source 
emissions
• Fugitive emissions 
(SF6 refrigerants)
• Wastewater; and
• Other point 
sources:
LPG, natural gas and 
diesel fuel used by 
generator sets and 
auxiliary boilers. 

Gases: CO2, CH4, N2O, SF6, PFC, HFC

CALCULATE GHG EMISSIONS

STRATEGIC WORKING GROUP ON CLIMATE 
CHANGE

TRANSMISSION LOSS 
DATA

IGS SYSTEM

ELETROBRAS GROUP 
TRANSMISSION 
DIVISION

COMPILE AND SUBMIT QUANTITATIVE DATA

COMPANY 1 | COMPANY 2 COMPANY 3 | COMPANIES...

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136

We are committed to increasingly mini-
mizing negative impacts and advancing 
the transition to a new development 
model based on a low-carbon economy. 
Supporting Sustainable Development 
Goal (SDG) 13 – Climate Action of the UN 
2030 Agenda has been prioritized by se-
nior management and is addressed in the 
PDNG through a set of climate change 
indicators and targets, including reducing 
emissions, electricity consumption and 
use of fossil fuels. 

The holding 
company has set  
a target of zeroing 
net GHG emissions 
from 2021

Of the 12 projects within the Sustain-
ability Program 4.0, a component of the 
PDNG, two are related to climate change 
management within the Group: Energy 
Transition, and GHG Emissions Offsets 
and Environmental Protection.

In 2020, Eletrobras Group’s total 
greenhouse gas emissions amounted 
to 6,046,209.75 tCO2 equivalent.

As expected, the bulk of emissions are 
scope 1 (68.87% of the total), followed 
by scope 3 (22.8% of the total) and 
scope 2 (8.32% of the total). Across 
the three scopes, emissions in 2020 
increased by 2.52% compared to 2019.
The increase is primarily explained 
by electricity purchased from 
Independent Power Producers (IPPs) 
by Amazonas GT and Eletronorte, 
resulting in significantly higher scope 
3 emissions (emissions increased more 
than 120 times).

SOx and MP10 emissions fell by 
approximately 9.5% and 19.5%, 
respectively, from 2019. NOx 
emissions declined by 15.5% from the 
previous year.

In 2020 Eletrobras Group companies 
consumed 25,366,328 MWh, an 
increase of 7% compared to the 
previous year. Of this total, 17,753,022 
MWh (70%) was direct consumption 
(Scope 1) and 7,613,306 MWh (30%) 
was indirect consumption (Scope 2 + 
Scope 3), of which 549,744.33 MWh is 
self-generated consumption.

Serra do Facão Dam. Furnas Archives.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEEMISSIONS (tCO2e) 
GRI 305-1, 305-2, 305-3 , 305-5

GHG EMISSIONS INTENSITY 
GRI 305-4

Scope

2018

2019

2020 Change 2019 x 2020

Scope 1, 2 and 3

2019

2020

137

Scope 1

5,350,290

5,227,207 4,164,151

Scope 2

 670,337

659,298

503.305

-20%

-24%

Scope 3

 42,813

10,879 1,378,753

12,574%

Total 

 6,063,440

5,897,384 6,046,210

3%

NITROGEN OXIDES (NO
SIGNIFICANT AIR EMISSIONS GRI 305-7, 102-48

), SULFUR OXIDES (SO

X

Scope

NOx  (t/year)

SOx (t/year)

), AND OTHER 

X

2019

2020

8769.10

 7,410.97

10816.70

 9,787.93

Particulate Matter (PM) (t/year)

425.22

 341.52

ELECTRICITY CONSUMPTION (MWH) IN 2019 AND 2020

Per unit of net electricity produced 
(tCO2e / MWh)

Per unit of net operating revenue 
(tCO2e/NOR)

0.040

0.038

0.198*

0.211

Scope 1 and 2 ex-losses

2019

2020

Per unit of net electricity produced 
(tCO2e / MWh)**

0.036

0.027 

Per unit of net operating revenue 
(tCO2e/NOR)

0.176

0.145

Notes: Reported greenhouse gas emissions include CO2, CH4, N2O, HFCs, PFCs, SF6, and NF3.
*GHG emissions intensity per unit of net operating revenue was recalculated as net oper-
ating revenue in 2019 was restated in the Consolidated Financial Statements for fiscal year 
2020. GRI 102-48
** Emissions intensity per unit of net electricity produced is exclusive of electricity generated 
by SPEs.

Energy  
consumption (MWh)

2019

2020

Scope 1

Scope 2

Scope 3

Scope 1

Scope 2

Scope 3

Renewable fuel 
consumption

40,546

Fossil fuel consumption

21,963,510

-

-

2,395

11,111

21,003

17,741,911

-

-

5,396

6,803,294

Electricity consumption  
- Purchased from the grid

Electricity consumption - 
Self-generated

Total

-

-

247,608

1,429,743

-

-

-

-

254,872

549,744

-

-

23,704,805

25,366,328

The information in the “Electricity Consump-
tion” table published on 5/27/2021 was restated 
on 6/8/2021. Originally reported figures were 
expressed in tCO2e and had to be restated in MWh 
as indicated in the table header.

For further information and detailed data about 
the gases reported, emission factors, the report-
ing year, and methodologies and assumptions, 
see the Eletrobras Group’s GHG Emissions Inven-
tory on our website, which is published annually 
in accordance with the IPCC (2006) methodology 
and the guidelines outlined in the Greenhouse Gas 
Protocol (GHG Protocol -WRI, 2004).

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE138

BIODIVERSITY 

GRI 103-2, 304-2, 304-3, EU 13

SDG

15

The Eletrobras Group strives to minimize 
impact on biodiversity in the planning, 
implementation and operation of our 
assets. Managing and minimizing impacts 
on biodiversity is a priority in our busi-
ness strategy and a requirement in our 
projects—from planning to operation. 
Strengthening initiatives to preserve 
and restore biodiversity and ecosystem 
services in the regions where we operate 
is also part of our strategy in this area.

Our approach to managing biodiversity is 
guided by the Eletrobras Group Envi-
ronmental Policy and recommendations 
made by the Working Group on Water 
Resources and Biodiversity, under the 
Eletrobras Environmental Committee, 
which is also responsible for coordinating 
and conducting related studies for Group 
companies.

We also participate in external forums on 
issues related to biodiversity, including 
the Thematic Chamber on Biodiversi-
ty and Biotechnology (CTBio) and the 
Brazilian Business Council for Sustainable 
Development (CEBDS).

Managing and 
minimizing 
impacts on 
biodiversity 
are a priority

An amphibian at Furnas. Photo: Alexandre Sampaio

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE139

Managing Impacts
GRI 304-2

Our most significant impacts on biodi-
versity occur during the development 
and operation of our projects, and we 
therefore conduct impact assessments 
at the planning stage to identify spe-
cies and map out their habitats, with a 
particular focus on rare, endemic and 
threatened species. 

Initiatives are then proposed to reduce, 
mitigate, remediate and/or offset iden-
tified impacts in order to prevent risks, 
in accordance with the principles and 
guidelines established in the Eletrobras 
Environmental Policy. We take biodiver-
sity into consideration from the initial 
planning through the operation of our 
projects, by identifying and assessing 
the most significant impacts and then 
implementing action to mitigate and 
offset those impacts. A summary of our 
most significant direct and indirect im-
pacts and actions taken to address them 
is provided below.

Type of activity/
project

Direct impacts

Indirect impacts

Initiatives/programs

Hydropower dams

Conversion of river 
ecosystems from lotic to 
lentic.

Changes in water quality, 
habitats loss, proliferation of 
macrophytes, loss of species 
and/or alterations in aquatic 
communities

Water quality monitoring program; 
aquatic fauna monitoring program; 
aquatic fauna management program.

Hydropower dams, solar 
farms, transmission 
lines, wind farms

Loss of vegetation cover

Changes in water quality, 
habitats loss, proliferation of 
macrophytes, loss of species 
and/or alterations in aquatic 
communities

Disturbed land rehabilitation 
program; fauna and flora 
management programs; germplasm 
banks

Hydropower dams, solar 
farms, transmission 
lines, wind farms

Changes in ecosystems/
habitats

Loss of flora and fauna 
diversity

Support in creating and/or 
maintaining protected areas; fauna 
and flora monitoring programs; 
fauna and flora management

Hydropower dams

Impacts on fish migration

Isolation of populations; loss 
of and/or changes in fish 
species.

Fish monitoring; fishways; fish fauna 
management

Transmission lines, 
wind farms

Impacts on bird migration 
patterns and collisions

Reduction of migratory bird 
populations

Siting wind farms away from 
migration routes; installing signaling 
equipment to prevent collisions

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
Initiatives GRI 304-2, 304-4

In 2020, Sustainable Development Goal 
(SDG) 15 – Life on Land was prioritized 
by Group companies and biodiversity 
indicators and targets were set in our 
Business & Management Master Plan. 

These targets aim to enhance efforts to 
preserve and restore biodiversity in the 
regions where we operate.

140

Indicator

Target

Timeframe

Baseline

Total area protected and/or reforested by the company

Zero loss of vegetated and/or forested area 
caused by subsidiaries’ activities

Annual for 5 years

Species in the IUCN Red List and national conservation lists included 
in programs to preserve threatened species

Inclusion of new threatened species in 
conservation programs

Annual for 5 years

Investment in projects supporting biodiversity management

A 1% annual increase from the baseline %

Annual for 5 years

Biomass carbon stocks (t)

A 5% annual increase from the previous year

Annual for 5 years

2021

2021

2021

2021

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
Key biodiversity conservation 
initiatives in 2020 GRI 304-3

141

Eletrobras 
Chesf 

• Mata do Junco Wildlife Refuge 
Reforestation Project: A 10.35 ha area 
that has been rehabilitated with 20,000 
seedlings of native Atlantic Forest 
species, in the Mata do Junco Wildlife 
Refuge in Capela, Sergipe, Northeastern 
Brazil. 

• Protected Area Rehabilitation 
Management Program: 14.4 hectares 
along the Socorro /Penedo 230 kV 
Transmission Line are being rehabilitated 
with a forecast of planting 12,000 
seedlings of native Atlantic Forest 
species. Approximately 55% of the 
reforestation has been completed. 

• Aiuaba Ecological Station, Ceará: work 
is continuing on the reforestation of 61.6 
hectares of disturbed land, with more 
than 56,000 seedlings.

• In 2020, in a partnership with 
IBAMA and CODEVASF, some 
15,000 fry and juveniles of streaked 
prochilod, a species native to the 
São Francisco River, were released in 
Campinhos Lake, in the municipality 
of Amparo do São Francisco, 
Sergipe, Northeastern Brazil. This 
repopulation initiative is being 
conducted during the close season 
in the São Francisco River Basin.  

Eletrobras 
Eletronorte

• Ducke Reserve (AM) – Set within the 
Adolpho Ducke Protected Area, the 
10,072-hectare (ha) Ducke Reserve 
is used for research by the INPA 
and other local and international 
institutions. 

• Samuel Ecological Station — A 
72,000 ha protected area created 
to protect biodiversity and species 
that are representative of natural 
ecosystems in the Jamari River Basin. 
The Company supports efforts to 
prevent illegal logging in the area. 

• Tucuruí Protected Area Mosaic: 
Eletronorte is a member of the mosaic’s 
management committee, supplies 
funding to implement protected areas, 
and provides support in surveillance, 
revegetation, environmental education 
and management activities. 

• Tucuruí Protected Area - This 
protected area is supported by funding 
from offsets and environmental 
programs developed by Eletronorte 
in the area of influence of the Tucuruí 
Dam. Wildlife Preservation Zones (ZPVS) 
– Wildlife release areas ltura 3 and 4 are 
protected areas owned by Eletronorte 
that are used for preservation of 
terrestrial and aquatic biodiversity and 
for scientific research.

• Forest Germplasm Program — Created 
in 1984, Eletronorte operates a Forest 
Germplasm Bank at the Tucuruí 
Dam site, where flora species from 
the Lower Tocantins River area are 
cultivated and monitored, and seeds are 
collected to produce seedlings for use 
in revegetation and rehabilitation of 
disturbed lands. In 2020 the germplasm 
bank donated a total of 535,571 seeds, 
enough to reforest 80 ha of disturbed 
land, and 16,562 seedlings, equivalent 
to 10 ha of reforested land.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEEletrobras 
Furnas 

In 2020, a project was undertaken to 
rehabilitate the União Biological Reserve 
(REBIO) along the Anta - Simplício - 
Rocha 138 kV Transmission Line in Rio 
de Janeiro, where a germplasm bank has 
been established. A total area of 0,35 
km² has been reforested with native 
Atlantic Forest species. 

142

• Cecremef Grove - Located in Vila 
Residencial de Mambucaba, in the 
municipality of Paraty, Rio de Janeiro, 
the 16,244 m² grove was opened 
to the public in 2010 following the 
rehabilitation of a protected area along 
the Mambucaba river, where 2,100 
seedlings of native Atlantic Forest tree 
species were planted.

• Serra da Bocaina National Park (PNSB) 
Disturbed Land Rehabilitation Program 
(PRAD) – Launched in 2020, this 
program will rehabilitate 62 hectares 
of disturbed land within the Serra da 
Bocaina National Park, located in the 
municipalities of São José do Barreiro 
– SP (55 hectares) and Paraty – RJ (7 
hectares).

Eletrobras 
Eletronuclear

• Porã Trail - Created in 2003, the 
Porã Trail stretches 2.5 km along the 
BR-101 (Rio-Santos) Highway, in 
the municipality of Angra dos Reis 
(RJ), in a 440-hectare protected area 
managed by Eletronuclear within the 
Atlantic Forest biome. The area has 
been designated as a natural heritage 
site used for environmental education, 
recreation and research.

• Restinga de Mambucaba Park - A 
6,400 m² park located in Vila Residencial 
de Mambucaba, in the municipality 
of Paraty, Rio de Janeiro. A restinga 
rehabilitation project was completed 
in 2014; some 30,000 seedlings of 
native restinga species were planted in 
the process. The Park is being used for 
environmental education, recreation 
and research.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE143

Itaipu

• Biological refuges for research 
and reproduction activities. In 2020 
there were 359 captive-bred animals 
of 63 species living in the refuges 
(20 mammal, 36 bird, 6 reptile and 
1 amphibian species).  Another 41 
animals of 9 species were born on the 
refuges. 

• Protected areas - Rehabilitation and 
environmental preservation of the 
company’s protected areas, with 1,051 
ha of forests maintained and 65,507 
seedlings planted (28.81ha). 

• Management of biodiversity corridors 
- Itaipu supplied 30,000 seedlings to 
be planted at the Ivinhema State Park, 
replacing seedlings planted as part of the 
Trinational Biodiversity Corridor project 
that were destroyed in a forest fire. 

• Ichthyofauna – To monitor fish 
populations in the Piracema Canal, 
Itaipu has used DNA fingerprinting 
to collect samples and develop 
databases. The company plans to use 
this technology in the future for non-
invasive monitoring. Itaipu has also 
purchased tools to monitor migratory 
fish, which will provide new insight into 
the ecology of fish resources in this 
area. The company is also collecting 
data in the reservoir and in the Ilha 
Grande National Park to inform the 
preservation of areas used as spawning 
grounds by sensitive species, such as 
the river tiger (Salminus brasiliensis) and 
piracanjuba (Brycon orbignyanus).

Galleries within the dam: Itaipu Archives

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE144

GRI Content 
Index

The Tucuruí Dam. Eletronorte Archives

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEGRI CONTENT INDEX

GRI 101: Foundation 2016

GRI 102: General Disclosures 2016

Organizational profile

145

For the GRI Content Index Service, GRI Services reviewed that the GRI content index 
is clearly presented and the references for Disclosures 102-40 to 102-49 align with 
the appropriate sections in the body of the report. The service was applied to the 
Portuguese version of the report.

General disclosures

Disclosure

Page/URL

Omission

Sustainable Development Goals

102-1 Name of the organization

102-2 Activities, brands, products, and services

23

23

102-3 Location of headquarters

102-4 Location of operations

102-5 Ownership and legal form 

102-6 Markets served

102-7 Scale of the organization 

102-8 Information on employees and other 
workers

102-9 Supply chain

SCN Q 4 BL B - And-2 sl-203 Asa Norte, Brasilia – DF, 
Brazil

24

24

24, 100

88, 89

129, 131

121, 123

102-10 Significant changes to the organization 
and its supply chain 

87, 95, 123

102-11 Precautionary principle or approach

Used by subsidiaries, but not directly by the holding 
company.

102-12 External initiatives

102-13 Membership of associations

71

69

None

None

None

None

None

None

None

None

None 

None

None

None 

None 

8, 10

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
Strategy

Disclosure

Page/URL

Omission

Sustainable Development Goals

102-14 Statement from senior decision-maker

4

102-15 Key impacts, risks, and opportunities

61, 63

Ethics and integrity

102-16 Values, principles, standards, and norms 
of behavior

36, 55

102-17 Mechanisms for advice and concerns 
about ethics

58

Governance

102-18 Governance structure

102-19 Delegating authority

29

32

102-20 Executive-level responsibility for 
economic, environmental, and social topics 

The organization has appointed an executive-level 
position with responsibility for economic, environmental 
and social topics, reporting directly to the highest 
governance body

102-21 Consulting stakeholders on economic, 
environmental, and social topics

102-22 Composition of the highest governance 
body and its committees

16

30

102-23 Chair of the highest governance body

102-24 Nominating and selecting the highest 
governance body 

31

None

None

None

None

None

None

None

None

None

Not applicable, 
as the chair 
of the highest 
governance body 
is not an executive 
officer

None

146

16

16

16

5, 16

16

5, 16

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
102-25 Conflicts of interests

102-26 Role of highest governance body in 
setting purpose, values, and strategy

102-27 Collective knowledge of highest 
governance body

102-28 Evaluating the highest governance 
body's performance

60

73

32

29

102-29 Identifying and managing economic, 
environmental, and social impacts

102-30 Effectiveness of risk management 
processes

61, 63

61

102-31 Review of economic, environmental, and 
social topics

63, 74

102-32 Highest governance body’s role in 
sustainability reporting

102-33 Communicating critical concerns

102-34 Nature and total number  
of critical concerns

102-35 Remuneration policies

102-36 Process for determining remuneration

12

57

59, 74

34

34

None

None 

None

None 

None

None

None

None

None

None

None 

None 

102-37 Stakeholders’ involvement in 
remuneration 

The remuneration of the Board of Directors and 
Audit Board is set by SEST and approved in a General 
Stockholders’ Meeting, in accordance with applicable 
regulatory requirements on Board remuneration (Law 
no. 9.292, July 12, 1996). Remuneration amounts 
are disclosed in aggregate in annual Management 
Reports, in section 13.2 of the Reference Form filed 
with the Brazilian Securities Commission (CVM), and in 
the Business Management Report to the Office of the 
Federal Comptroller General (CGU), which is submitted 
to the Federal Audit Court (TCU).

147

16

16 

16

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE102-38 Annual total compensation ratio  

3.30

102-39 Percentage increase in annual total 
compensation ratio

0.62 
1. The remuneration calculation includes permanent 
salaries, annual bonuses and position bonuses.
2. The average total annual remuneration calculation 
includes employees who received at least seven months 
(more than 50% of the year) of annual remuneration in 
2020, as a way to minimize the effects from exceptions 
on the interpretation of this disclosure.
3. The percentage increase and the compensation 
ratio were calculated by comparing the employee with 
the highest annual remuneration in 2020, other than 
employees in statutory positions (officers and CEOs), to 
that same employee’s remuneration in 2019.
4. Disclosures 102-38 and 102-39 are for holding 
company employees only.

Stakeholder engagement

102-40 List of stakeholder groups

14

102-41 Collective bargaining agreements

All employees are covered by collective bargaining 
agreements.

102-42 Identifying and selecting stakeholders

14

102-43 Approach to stakeholder engagement

131, 138

102-44 Key topics and concerns raised

14, 138, 151

None 

None

None

None

None

None 

None

148

8

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE149

Reporting practices

102-45 Entities included in the consolidated 
financial statements

All companies: Amazonas GT; Cepel; Chesf; CGT 
Eletrosul; Eletronorte; Eletronuclear; Furnas; Itaipu; 
holding company; Eletropar

102-46 Defining report content and topic 
Boundaries

102-47 List of material topics

16, 18

16

102-48 Restatements of information

Restatements of information and assumptions in the 
previous report are flagged throughout the report by a 
reference to this disclosure.

None

None

None

None

102-49 Changes in reporting

Due to the COVID-19 pandemic, three new material 
topics were added to the previous year’s topics: health 
and safety, supplier relations, and community relations. 

None

102-50 Reporting period

1/1/2020 to 12/31/2020

None

102-51 Date of most recent report

The most recent report was published in 2020, for fiscal 
year 2019 (ended 12/31/2019)

None

102-52 Reporting cycle

Annual 

102-53 Contact point for questions regarding 
the report

4,184

102-54 Claims of reporting in accordance with 
the GRI Standards

This report has been prepared in accordance with the 
GRI Standards—Core option.

102-55 GRI content index

102-56 External assurance

184

193

None

None

None

None

None

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEGRI 103: Management Approach 2016

Disclosures

Description

Topics

GRI 103-1

Explanation of the material topic 
and its Boundary

Material topics

Water
Anti-corruption

Embedding social and environmental issues in decision-making

Human rights assessment
Cybersecurity
Local communities
Business and financial performance

Rights of indigenous and traditional peoples

Diversity and equal opportunity

Emissions
Energy

GRI 103-2

The management approach and 
its components

Risk and crisis management

Corporate governance

Non-discrimination

Research and development + innovation

Procurement practices

Safety practices

Forced or compulsory labor

Child labor

Digital transformation

Energy transition

Training and education

150

Page

55, 86, 97

166
51, 53, 54, 55

49

153
105
158
86

162

148

169
100, 103

61, 63, 72

22

154

106

122

143

103

156

109

118

139

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEGRI 103-3

Evaluation of the management 
approach

Water

Anti-corruption

Embedding social and environmental issues in decision-making

Human rights assessment

Cybersecurity

Local communities

Business and financial performance

Rights of indigenous and traditional peoples

Diversity and equal opportunity

Emissions

Energy

Risk and crisis management

Corporate governance

Non-discrimination

Research and development + innovation

Procurement practices

Safety practices

Forced or compulsory labor

Child labor

Digital transformation

Energy transition

Training and education

151

166

51, 53, 54, 55

49

153

105

158

86 

162

148

169

100, 103

61, 63, 72

22

154

106

122

143

103

156

109

113

139

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEECONOMIC DISCLOSURES

GRI 201: Economic performance 2016

Disclosure

Page/URL

Omission

Sustainable Development Goals

201-1 Direct economic value generated and 
distributed

86, 94, - For detailed information, read our Financial 
Statements here. 

201-2 Financial implications and other risks and 
opportunities due to climate change

64

GRI 204: Procurement practices 2016

204-1 Proportion of spending on local suppliers 124

GRI 205: Anti-corruption 2016

205-1 Operations assessed for risks related to 
corruption 

31, 49, 51.52, 58

205-2 Communication and training about anti-
corruption policies and procedures

51, 55, 56

205-3 Confirmed incidents of corruption and 
actions taken 

No confirmed cases of corruption were registered in 
2020.

GRI 207: Tax 2019

207-1 Approach to tax

207-2 Tax governance, control and risk 
management

207-3 Stakeholder engagement and 
management of concerns related to tax 

207-4 Country-by-country reporting

95

95

95

95

None

None 

None 

None

None

None

None

None

None

None

152

8, 9

13

8

16

16

16

1, 10, 17

1, 10, 17

1, 10, 17

1, 10, 17

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
GRI 303: Water and Effluents 2018

Environmental disclosures

Disclosure

Page/URL

Omission

Sustainable Development Goals

153

303-1 Interactions with water as a shared 
resource

303-2 Management of water discharge-related 
impacts

166

170

303-3 Water withdrawal*

166, 170, 171

303-4 Water discharge*

303-5 Water consumption*

GRI 304: Biodiversity 2016

304-2 Significant impacts of activities, 
products, and services on biodiversity

304-3 Habitats protected or restored

304-4 IUCN Red List species and national 
conservation list species with habitats in areas 
affected by operations

170

170, 172

178, 180

178, 181

177, 180

* The reported data is exclusive of information for Eletropar and Cepel.

None

None

None

None

None

None

None

None

6, 12

6

6, 8, 12

6

6

6, 14, 15

6, 14, 15

6, 14, 15

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEGRI 305: Emissions 2016

305-1 Direct (Scope 1) GHG emissions

174 Eletrobras Emissions Inventory

305-2 Energy indirect (Scope 2) GHG emissions

174 Eletrobras Emissions Inventory

305-3 Other indirect (Scope 3) GHG emissions

174 Eletrobras Emissions Inventory

305-4 GHG emissions intensity

175 Eletrobras Emissions Inventory

305-5 Reduction of GHG emissions (SASB)

176 Eletrobras Emissions Inventory

305-6 Emissions of ozone-depleting substances 
(SDG)

305-7 Nitrogen oxides (NOX), sulfur oxides (SOX), 
and other significant air emissions

177 Eletrobras Emissions Inventory

175 Eletrobras Emissions Inventory

None

None

None

None

None

None

None

GRI 306: Effluents and waste 2016

306-2 Waste by type and disposal method

The holding company complies with applicable 
legislation concerning disposal methods for waste 
materials generated at its facilities. 

None

154

3, 12, 13, 14, 15

3, 12, 13, 14, 15

3, 12, 13, 14, 15

13, 14, 15

13, 14, 15

3, 12

3, 12, 14, 15

3, 6, 12

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEGRI 401: Employment 2016

Social disclosures

Disclosure

Page/URL

Omission

Sustainable Development Goals

401-1 New employee hires and employee 
turnover

129, 131, 132, 133, 137, 139

None

5, 8, 10

155

401-2 Benefits provided to full-time employees 
that are not provided to temporary or part-time 
employees

The company provides employees, either on a voluntary 
basis or under collective bargaining agreements, the 
following benefits:

Transportation tickets or shuttle service; burial 
insurance; maternal leave; health and dental insurance; 
group life insurance; variable remuneration; meal 
allowance; food allowance; retirement plans; education 
assistance; education allowance; daycare allowance; 
vacation bonus; length of service bonus; gym discounts; 
pharmacy allowance; leave for employees who have 
suffered domestic violence; caregiver leave; leave upon 
the death of stepparents; extended maternal leave; 
extended paternal leave; foreign language courses; 
reimbursement for glasses frames/lenses; grants for 
hearing aids.

None

3, 5, 8

401-3 Parental leave

135

None

5, 8

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEGRI 403: Occupational health and safety 2018

403-1 Occupational health and safety 
management system

142, 144

403-2 Hazard identification, risk assessment, 
and incident investigation 

140

403-3 Occupational health services

141, 142

403-4 Worker participation, consultation, and 
communication on occupational health and 
safety

142

403-5 Worker training on occupational health 
and safety

141, 142

403-6 Promotion of worker health

Workers’ access to medical and healthcare services: 
Self-managed health and dental insurance for 
employees and dependents. Funding method: Employee 
copayment of expenses, but without monthly premiums 
payable by beneficiaries. Employees can be reimbursed 
for expenses at non-network healthcare providers. 
Ambulance service is also available 24/7. Health 
promotion services and programs offered to workers 
to address major non-work-related health risks: A 
calendar of health promotion, wellness and prevention 
campaigns, including Group-wide initiatives through 
the Energy & Health Program (Appendix - Energia e 
Saúde.pdf): White January; Healthy Summer/Carnival; 
coronavirus prevention protocols; World Health Day; 
World No Tobacco Day; nutrition and exercise; online 
mindfulness program; Golden August; Yellow September; 
Pink October; Blue November. Flu campaign in 2020.

403-7 Prevention and mitigation of 
occupational health and safety impacts directly 
linked by business relationships

403-8 Workers covered by an occupational 
health and safety management system

138

138

None 

None

None

None

None

None

None

None

156

8

3, 8

3, 8

8, 16

8

3

8

8

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE403-9 Work-related injuries*

142

403-10 Work-related ill health*

142

GRI 404: Training and education 2016

404-1 Average hours of training per year per 
employee

138

404-2 Programs for upgrading employee skills 
and transition assistance programs

137, 142

404-3 Percentage of employees receiving 
regular performance and career development 
reviews 

137

GRI 405: Diversity and equal opportunity 2016

405-1 Diversity of governance bodies and 
employees

130, 145, 146

405-2 Ratio of basic salary and remuneration of 
women to men

149

* The reported data is exclusive of information for Eletropar, Cepel and Itaipu.

Information 
about third-party 
workers has not 
been included as, 
due to the size 
of the company 
and its supply 
chain, the third-
party database 
is currently 
being adjusted in 
order to disclose 
accurate data 
in the following 
report

None

None

None

None

None

None

157

3, 8, 16

3, 8, 16

4, 5, 8, 10

8

5, 8, 10

5, 8

5, 8, 10

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEGRI 406: Non-discrimination 2016

406-1 Incidents of discrimination and corrective 
actions taken

No incidents were reported at Eletrobras Group 
companies

None

GRI 407: Freedom of association and collective bargaining 2016

407-1 Operations and suppliers in which the 
right to freedom of association and collective 
bargaining may be at risk

GRI 408: Child labor (2016)

408-1 Operations and suppliers at significant 
risk for incidents of child labor

150, 153

GRI 409: Forced or compulsory labor 2016

409-1 Operations and suppliers at significant 
risk for incidents of forced or compulsory labor

150, 153

GRI 410: Security practices 2016

410-1 Security personnel trained in human 
rights policies or procedures

151

None

None

None

None

GRI 411: Rights of Indigenous Peoples 2016

411-1 Incidents of violations involving rights of 
indigenous peoples

From January 1 to December 31, 2020, no violations 
involving rights of indigenous peoples were registered 
via the whistleblowing channels of Eletrobras Group 
companies.

None

158

5, 8 

8

8, 16 

8

16

2

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
GRI 412: Human Rights Assessment 2016

412-2 Employee training on human rights 
policies or procedures

412-3 Significant investment agreements and 
contracts that include human rights clauses or 
that underwent human rights screening

GRI 413: Local communities 2016

413-1 Operations with local community 
engagement, impact assessments, and 
development programs

151

153

162

413-2 Operations with significant actual or 
potential negative impacts on local communities

128, 158, 165

None

None

None

None 

GRI 415: Public Policy 2016

415-1 Political contributions

In compliance with Brazilian legislation, the Eletrobras 
Group does not make contributions to or otherwise 
support political parties, campaigns or candidates, 
nor are our employees permitted to do so on behalf of 
Eletrobras. This requirement is stipulated in our Code 
of Ethical Conduct & Integrity and the Eletrobras Group 
Anti-Corruption Policy.

None

159

1, 2

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
GRI 418: Customer privacy 2016

418-1 Substantiated complaints regarding 
breaches of customer privacy and losses of 
customer data

There were no substantiated complaints regarding 
breaches of customer privacy in the year.

None

Organizational profile

EU1 Installed capacity, broken down by primary 
energy source and by regulatory regime

95, 96

EU2 Net energy output broken down by primary 
energy source and by regulatory regime

96, 112

EU4 Length of above and underground 
transmission and distribution lines by regulatory 
regime

Includes all transmission lines that were in operation 
at year-end (directly owned and SPE-owned), including 
transmission lines entitled to RAP or otherwise and 
ancillary lines (power lines connecting to power plants 
and power lines serving free consumers or connected 
to Other Transmission Infrastructure (DIT) by < 230kV 
systems) 23, 79, 80

Availability and reliability

EU6 Management approach to ensure short and 
long-term electricity availability and reliability

Includes all directly-owned (corporate) backbone 
transmission lines entitled to RAP that were in operation 
throughout the reporting period, including sectioned 
segments. Not including ancillary power lines. 80

Research & Development

EU8 Research and development activity 
and expenditure aimed at providing reliable 
electricity and promoting sustainable 
development

105

Availability and reliability

EU10 Planned capacity against projected 
electricity demand over the long term, broken 
down by energy source and regulatory regime

101

160

16

7

7, 14

7

7, 9, 17

7

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
 
 
 
 
System Efficiency

EU11 Average generation efficiency of thermal 
plants by energy source and by regulatory 
regime

EU12 Transmission and distribution losses as a 
percentage of total energy

78

101

Employment

EU14 Programs and processes to ensure the 
availability of a skilled workforce

31, 129

EU16 Policies and requirements regarding 
health and safety of employees and employees 
of contractors and subcontractors

140

Local communities

EU20 Approach to managing the impacts of 
displacement

EU21 Contingency planning measures, disaster/
emergency management plan and training 
programs, and recovery/restoration plans

EU22   Number of people physically or 
economically displaced and compensation, 
broken down by type of project

Access

EU23 Programs, including those in partnership 
with government, to improve or maintain access 
to electricity and customer support services.

EU30 Average plant availability factor by energy 
source and by regulatory regime

156

162

86

92

99

161

7, 8, 12, 13, 14

7, 8, 12, 13, 14

4, 8

8

1, 2, 11

1, 11

1,2

1, 7

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
 
 
 
 
 
 
SASB

Disclosure

Disclosures from other frameworks – SASB, TCU

GRI equivalent

IF-EU-320a1: Total recordable injury rate (TRIR), fatality rate, and 
near miss frequency rate (NMFR)

GRI 403-9

IF-EU-110a1: Gross global Scope 1 emissions, percentage covered 
under emissions-limiting regulations, and percentage covered under 
emissions-reporting regulations

GRI 305-1

IF-EU-110a2:  Greenhouse gas (GHG) emissions associated with 
power deliveries

GRI 305-2

IF-EU-110a3: Description of long-term and short-term strategy or 
plan to manage Scope 1 emissions, emission-reduction targets, and 
an analysis of performance against those targets

GRI 305-4
GRI 305-5

IF-EU-150a1: Amount of coal combustion residuals (CCR), 
percentage recycled

GRI 305-6
G4-EU11

IF-EU-120a1: Air emissions of the following pollutants: NOx 
(excluding N2O), SOx, particulate matter (PM), Pb, and Hg; percentage 
of each in or near areas of dense population

GRI 305-7

IF-EU-104a1: Total water withdrawn and total water consumed, 
percentage of each in regions with High or Extremely High Baseline 
Water Stress

GRI 303-3
GRI 303-4

IF-EU-140a3: Discussion of water management risks and description 
of strategies and practices to mitigate those risks

GRI 301-1 

IF-EU- 550a1: Number of incidents of non-compliance with 
standards or regulations on physical and cyber security

GRI  103-2

162

Page

142

174

17

175, 176

100, 177

175

166, 170, 171

67

106

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCETCU

Disclosure

Overview of the organization 

GRI equivalent

GRI 102-2, GRI 102-5
GRI 102-7, GRI 102-8 
GRI 102-14, GRI 102-15
GRI 102-16

163

Page

22, 23, 85, 86, 126, 128, 4, 59, 60, 62, 35,54

Risks

GRI 102-17

58

Governance

Financial Information

Results and performance

GRI 102-18, GRI 102-20
GRI 102-22, GRI 102-23
GRI 102-25, GRI 102-26
GRI 102-30, GRI 102-35
GRI 102-36, GRI 102-37 
GRI 102-38, GRI 102-39

GRI 201-1, GRI 201-2
GRI 201-4, GRI  203-1
GRI 204-1, GRI 205-1
GRI 205-3, GRI 207-2
GRI 405-2 

GRI 413-1
GRI 413-2
EU1, EU8
EU20
EU21 
EU22

29, 34, 60, 61, 73

31, 49, 51, 52, 53, 58, 64, 86, 94, 95, 124, 149 

86, 95, 96, 106, 124, 125, 128, 156, 158, 159, 
162, 163, 166

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEASSURANCE REPORT 

Independent auditor’s limited  
assurance report on information  
related to sustainability included  
in the Annual Report for 2020

To the Board of Directors  
and Stockholders 
Centrais Elétricas Brasileiras S.A.  - 
Eletrobras
Rio de Janeiro - RJ

164

ISAE 3000 mainly consists of making 
inquiries of management and other 
professionals of the entity involved in 
the preparation of the information, as 
well as applying analytical procedures 
to obtain evidence that enables the 
issue of a limited assurance conclusion 
on the information taken as a whole. 
A limited assurance engagement also 
requires the performance of addition-
al procedures when the independent 
auditor becomes aware of matters that 
lead the auditor to believe that the 
information taken as a whole might 
present significant misstatements. 

The procedures selected are based 
on our understanding of the aspects 
related to the compilation and pre-
sentation of the information related to 
sustainability included in the Annual 
Report for 2020, other circumstances 
of the engagement and our analysis of 
the areas in which significant mis-
statements might exist. The following 
procedures were adopted:  

Introduction 

We have been engaged by Centrais 
Elétricas Brasileiras S.A. – Eletrobras 
(“Eletrobras” or “Company”) to present 
our limited assurance report on the 
compilation of the information related 
to sustainability included in the Annual 
Report for 2020 of Eletrobras for the 
year ended December 31, 2020.

Responsibilities of the Company’s 
management 

The Company’s management is responsi-
ble for the preparation and fair presenta-
tion of the information related to sus-
tainability included in the Annual Report 
for 2020, in accordance with the Global 
Reporting Initiative (GRI-Standards), and 
for the internal controls it has determined 
as necessary to enable the preparation of 
information free from material misstate-
ment, whether due to fraud or error.

Independent auditor's responsibility 

Our responsibility is to express a con-
clusion on the information included 
in the Annual Report for 2020 based 
on our limited assurance engagement 
carried out in accordance with the 
Technical Communication CTO 01, “Is-
suance of an Assurance Report related 
to Sustainability and Social Responsi-

bility”, issued by the Federal Accounting 
Council (CFC), based on the Brazilian 
standard NBC TO 3000, “Assurance 
Engagements Other than Audit and Re-
view”, also issued by the CFC, which is 
equivalent to the international standard 
ISAE 3000, “Assurance engagements 
other than audits or reviews of histori-
cal financial information”, issued by the 
International Auditing and Assurance 
Standards Board (IAASB). Those stan-
dards require that we comply with eth-
ical and independence requirements, 
and other responsibilities, including 
in relation to the application of the 
Brazilian Standard on Quality Control 
(NBC PA 01) and, therefore, the main-
tenance of a comprehensive quality 
control system, including documented 
policies and procedures regarding the 
compliance with the applicable ethical 
requirements, professional standards 
and legal and regulatory requirements.

Moreover, the aforementioned stan-
dards require that the work be planned 
and performed to obtain limited as-
surance that the sustainability infor-
mation included in the Annual Report 
for 2020, taken as a whole, is free from 
material misstatement. 

A limited assurance engagement 
conducted in accordance with the 
Brazilian standard NBC TO 3000 and 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE165

(a) planning the work, taking into 
consideration the relevance and the 
volume of quantitative and qualitative 
information and the operating and 
internal control systems that were used 
to prepare the information related to 
sustainability included in the Company’s 
Annual Report for 2020.  

(b) understanding the calculation meth-
odology and the procedures adopted for 
the compilation of indicators through 
interviews with the managers respon-
sible for the preparation of the infor-
mation of Eletrobras - Centrais Elétricas 
Brasileiras S.A., as well as the managers 
responsible for the preparation of the 
information of the following subsidiar-
ies, whose information was consolidated 
in the Annual Report of Centrais Elétri-
cas Brasileiras S.A. and its subsidiaries: of 
Companhia Hidro Elétrica do São Fran-
cisco - Chesf; of Furnas Centrais Elétri-
cas S.A. - Furnas; of Eletrobras Termonu-
clear S.A. - Eletronuclear; of Companhia 
de Geração e Transmissão de Energia 
Elétrica do Sul do Brasil - Eletrobras CGT 
Eletrosul; of Centrais Elétricas do Norte 
do Brasil S.A. – Eletronorte; of Amazonas 
Geração e Transmissão de Energia S.A. – 
Amazonas GT and of Itaipu Binacional.

(c) Applying analytical procedures to 
quantitative information and mak-
ing inquiries regarding the qualitative 
information and its correlation with the 
indicators disclosed in the information 
related to sustainability included in the 
Annual Report for 2020.   

(d) comparing the financial indicators 
with the financial statements and/or 
accounting records. 

The limited assurance engagement also 
included tests to assess compliance with 
the guidelines and criteria of the Glob-
al Reporting Initiative (GRI-Standards) 
applied in the preparation of the infor-
mation related to sustainability included 
in the Annual Report for 2020. 

We believe that the evidence we have 
obtained is sufficient and appropriate to 
provide a basis for our limited assurance 
conclusion. 

Scope and limitations 

not able to obtain reasonable assur-
ance that we would become aware of 
all significant matters that might be 
identified in an assurance engagement, 
the objective of which is the issue of an 
opinion. If we had performed an en-
gagement with the objective of issuing 
an opinion, we might have identified 
other matters and possible misstate-
ments in the information related to 
sustainability included in the Annual 
Report for 2020. Therefore, we do not 
express an opinion on this information. 

Non-financial data are subject to more 
inherent limitations than financial data, 
due to the nature and diversity of the 
methods used to determine, calculate 
and estimate these data. Qualitative 
interpretations of the relevance, ma-
teriality, and accuracy of the data are 
subject to individual assumptions and 
judgments. Furthermore, we did not 
carry out any work on the data reported 
for prior years, nor future projections 
and goals.

The procedures applied in a limited 
assurance engagement are substan-
tially less detailed than those applied in 
a reasonable assurance engagement, 
the objective of which is the issuance of 
an opinion on the information related 
to sustainability included in the Annual 
Report for 2020. Consequently, we are 

The preparation and presentation 
of the sustainability indicators were 
performed pursuant to GRI-Standards 
criteria and, therefore, do not aim to 
provide assurance with regard to the 
compliance with social, economic, 
environmental, or engineering laws and 
regulations. However, the aforemen-

tioned standards establish the presen-
tation and disclosure of possible cases 
of non-compliance with such regu-
lations when sanctions or significant 
fines are applied. Our limited assurance 
report should be read and understood 
in this context, which is inherent to the 
criteria selected (GRI-Standards).

Conclusion 

Based on the procedures performed, 
described herein, no matter has come 
to our attention that causes us to 
believe that the information related to 
sustainability included in the Annual 
Report for 2020 of Centrais Elétricas 
Brasileiras S.A. – Eletrobras has not 
been compiled, in all material respects, 
in accordance with the guidelines of 
the Global Reporting Initiative (GRI-
Standards).

Rio de Janeiro, May 27, 2021

PricewaterhouseCoopers
Auditores Independentes
CRC 2SP000160/O-5

Eliane Kihara
Accountant CRC 1SP212496/O-5

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE166

Appendixes

The Itumbiara Dam. Furnas Archives

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEAPPENDIX I – 2030 AGENDA DISCLOSURES

The following table describes our initiatives in support of the SDGs 
and their results. For further details, visit our Commitment to the 2030 
Agenda website

167

Ensure access to affordable, reliable, sustainable and 
modern energy for all

SDG Target:     7.1 ‑ By 2030, ensure universal access to affordable, reliable and modern energy services.

Value Expectation

Related SDGs

Key results in 2020

Access to electricity for all, with a reduced risk for social and 
environmental impacts

 1,  2,  3,  8,  9,  10, 13

Contribution to sustainable development

1,  2,  3,  4,  5,  6,  8,  9,  10, 11,  
12, 13, 14, 15, 16, 17 

Fairly priced (sustainable) contracts

9, 11

Eletrobras will be responsible for executing the “More Light for the 
Amazon” program, which will bring renewable electricity to rural 
families and their community centers. In 2020 a total of 44,232 
new connections were made, for a total of 3.5 million connections 
as part of the “Light for All Program” since 2004. 

For the third consecutive year, we expanded the availability of our 
nuclear power plants and the efficiency of our natural gas power 
plants, and continued to reduce transmission losses. 
The Eletrobras Group showed strong resilience in keeping our 
generation and transmission assets fully operational across Brazil 
throughout the COVID-19 pandemic. At peak, 75% of Eletrobras’s 
workforce was assigned to work from home, a considerable 
technological challenge that required our operational, governance 
and management structures to be fully functional. Meanwhile, 
unified health and safety protocols were established for operations 
and administrative activities, and a robust recovery plan was 
developed.

Eletrobras Group companies developed generation projects that 
added 277 MW in new installed capacity, and brought 26 new 
large-scale transmission projects online, adding 150 km of new 
transmission lines to the National Grid.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
 
SDG Target:     7.2 - By 2030, increase substantially the share of renewable energy in the global energy mix

Value Expectation

Related SDGs

Key results in 2020

168

Access to electricity for all, with a reduced risk for social and 
environmental impacts

 9, 13

Partnership in managing government programs

 1, 2, 3, 8, 9, 12, 13, 17

Research, Development & Innovation

 8, 9

We invested R$ 3,122 million in generation, transmission, 
infrastructure and environmental projects. Eletrobras has 
contributed to making Brazil’s energy mix one of the cleanest in the 
world. We have a market share of 29% in the generation segment, 
at 50,648MW of installed capacity, and 43,54% in the transmission 
segment, with 70,091,89 km of transmission lines. In 2020 we 
produced a total output of 195,178 GWh (5.5% more than in 2019), 
of which 97% was clean energy.  

PROINFA projects generated 9.1 million MWh in the year, for a total 
of approximately 106.8 million MWh of clean, renewable electricity 
since 2006.

We invested more than R$ 472 million in Technology and 
Innovation (48% more than in 2019), including more than 100 
research projects in areas such as: operation, supervisory control 
and protection of electric power systems, and alternative energy 
sources.

As part of our new business development efforts, the Eletrobras 
Group completed feasibility studies for approximately 17.17 GW in 
new installed generation capacity, inventory studies representing 
3.77 GW, and basic design for approximately 0.27 GW.

SDG Target:     7.3 ‑ By 2030, double the global rate of improvement in energy efficiency

Value Expectation

Related SDGs

Key results in 2020

Energy savings

Quality of life

9, 13

Partnership in managing government programs

The PROCEL Program, of which Eletrobras is responsible for 
execution, generated energy savings of 22 million MWh, avoiding 
emissions of 1.36 million tCO2 equivalent. On the education front, 
the PROCEL Educa program launched a 10-episode animated series, 
called “Collective Awareness”, in partnership with Canal Futura. 
The series addresses energy efficiency in different areas and new 
technologies and sustainable ways to generate electricity. On 
the public lighting front, the PROCEL Reluz program will retrofit 
approximately 30,000 streetlights with energy-efficient LED bulbs 
in municipalities across Brazil. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
Promote sustained, inclusive and sustainable 
economic growth, full and productive employment 
and decent work for all

169

SDG Target: 8.1 Sustain per capita economic growth in accordance with national circumstances and, in particular, at least 7% of gross domestic product growth per 
annum in the least developed countries

Value Expectation

Related SDGs

Key results in 2020

Returns on Invested Capital

 9, 16

Dividends

Contribution to sustainable development

 9, 16

In August 2020, Eletrobras announced its Strategic Plan 2020-
2035, with Sustainability as a guiding principle that permeates our 
strategy, our business processes and the way we do business. Our 
purpose is to put all our energy into the sustainable development of 
society.

We reject decisions which could undermine our profitability, 
financial discipline, corporate social and environmental 
sustainability, ethics and compliance standards, operational safety, 
or the health and safety of our direct or third-party employees.

SDG Target: 8.3 Promote development-oriented policies that support productive activities, decent job creation, entrepreneurship, creativity and innovation, and 
encourage the formalization and growth of micro‑, small‑ and medium‑sized enterprises, including through access to financial services

Value Expectation

Related SDGs

Key results in 2020

Procurement predictability

9, 12, 16

A more sustainable supply chain 

5, 10, 12, 16

Professional development and training

 4, 5, 10, 12, 13, 16

We had a supplier base of approximately 8,626 companies in 
2020, and placed orders worth a total of R$ 5,587 million—45% 
from local suppliers. We have set a target of conducting ESG due 
diligence on at least 60% of all new suppliers in 2021, and 100% in 
2022.

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170

To support greater procurement efficiency and predictability, in 
2020 we developed and published an Annual Procurement Plan 
(PAA) as in previous years, with a forecast accuracy of 72%. This 
demonstrates the successful creation of a culture of procurement 
planning within the organization, and the effectiveness of our 
policies to raise awareness and engage employees around meeting 
suppliers’ expectations for predictability, one of the principles of 
our Value Creation Model.

We initiated a pilot project in partnership with SEBRAE to establish 
a Small Business Development Program.

SDG Target:  8.4 Improve progressively, through 2030, global resource efficiency in consumption and production and endeavor to decouple economic growth from 
environmental degradation, in accordance with the Ten-Year Framework of Programs on Sustainable Consumption and Production, with developed countries taking the 
lead

Value Expectation

Related SDGs

Key results in 2020

Partnership in managing government programs

1, 2, 3, 7, 9, 12, 13, 17

Reduce utility water consumption by 20% in our administrative 
operations from a 2019 baseline.

SDG Target: 8.5 By 2030, achieve full and productive employment and decent work for all women and men, including for young people and persons with disabilities, 
and equal pay for work of equal value

Value Expectation

Related SDGs

Key results in 2020

Jobs and Income

 1, 2, 9

Procurement predictability

9, 12, 16

Professional development and training

 1, 2, 4

Promoting Diversity

 1, 5, 10

Eletrobras Group companies, including CEPEL and Itaipu 
Binacional, support a total of 13,803 direct jobs across Brazil.

Eletrobras strives to promote diversity across the governance and 
management structure. Our Audit Board currently has two female 
members: Patricia Valente Stierli and Thaís Márcia Matano. The 
Board of Directors has one female member: Lucia Casasanta, who 
chairs the Strategy, Governance & Sustainability Committee.  

The Executive Board has two female members: Elvira Presta and 
Camila Gualda. The ratio of women in management positions (36%) 
exceeds the ratio of women in the broader workforce at Group 
companies (19.01%).

For the fifth consecutive year, we linked executive directors’ 
variable compensation to a set of EESG targets, including targets 
on climate change, energy efficiency, health and safety, research 
and development, supplier due diligence, and gender equity.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCESDG Target:   8.6 By 2020, substantially reduce the proportion of youth not in employment, education or training

171

Related SDGs

Key results in 2020

Value Expectation

Jobs and Income

Private Social Investment

3; 4; 1; 7; 9; 13; 15

Sponsorship of culture, sports and events

3;  4; 9; 13

The Teixeira de Freitas Luthier School (Neojiba Program) 
provides professional luthier training to young apprentices 
in the municipality of Teixeira de Freitas, Bahia, Northeastern 
Brazil, teaching children, teenagers and other youth how to 
repair and maintain musical instruments.  The “Nutrindo o Saber” 
project provides civic and professional training in bakery and 
confectionary to 135 students aged 17 and over. Our Internship 
and Young Apprentice programs engage around 950 participants 
in supervised corporate activities that give them experience and 
improve their employability.

SDG Target:   8.7 Take immediate and effective measures to eradicate forced labor, end modern slavery and human trafficking and secure the prohibition and 
elimination of the worst forms of child labor, including recruitment and use of child soldiers, and by 2025 end child labor in all its forms

Value Expectation

Respect for human rights

Related SDGs

9, 10; 16

Supplier development

4; 5; 10; 12; 13; 16

Sustainable supply chain

 5;  10;  12;  16

Key results in 2020

For the fifth consecutive year, we linked executive directors’ 
variable compensation to a set of EESG targets, including targets 
on climate change, energy efficiency, health and safety, research 
and development, supplier due diligence, and gender equity. We 
have set a target of conducting ESG due diligence on at least 60% 
of all new suppliers in 2021, and 100% in 2022, delivering on our 
commitment to sustainable management and respecting human 
rights.

Eletrobras Group companies provided 340 hours of training 
on human rights policies and procedures, attended by 3,262 
employees (24,93%).

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
SDG Target:   8.8 Protect labor rights and promote safe and secure working environments for all workers, including migrant workers, in particular women migrants, and 
those in precarious employment

172

Related SDGs

Key results in 2020

Value Expectation

Quality of Life

Health and safety

3

3

Supplier development

 4, 5, 10, 12, 13, 16

Sustainable supply chain

 5, 10, 12, 16

 For the fifth consecutive year, we linked executive directors’ 
variable compensation to a set of EESG targets, including targets 
on climate change, energy efficiency, health and safety, research 
and development, supplier due diligence, and gender equity.

We considerably reduced our injury rates in 2020 compared to 
2019, largely due to the COVID-19 pandemic and the resulting 
reduction in on-site activities. Our lost-time injury frequency rate 
fell from 2.35 to 1.14 and the severity rate from 254 to 14 for direct 
employees. We recorded no fatalities from occupational injuries 
involving direct employees.

During the pandemic in 2020, we administered 76,820 COVID-19 
tests to direct and third-party employees, safeguarding people and 
our operations at Group companies.

Through the “Saving Lives” campaign in partnership with BNDES, 
we donated R$ 24 million toward purchasing supplies and PPE for 
front-line health professionals at 109 National Healthcare System 
hospitals in 102 municipalities across 24 states and the Federal 
District.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEBuild resilient infrastructure, promote inclusive and 
sustainable industrialization and foster innovation

173

SDG Target:   9.1 Develop quality, reliable, sustainable and resilient infrastructure, including regional and transborder infrastructure, to support economic development 
and human well‑being, with a focus on affordable and equitable access for all 

Value Expectation

Conservation of Biodiversity

Improvements to national infrastructure 

Related SDGs

 13, 15

 7, 11, 13

Access to electricity for all, with a reduced risk for social and 
environmental impacts

7, 9, 13

Community relocation

Participation in Structuring Projects

Operational safety and reliability (Energy Security)

1, 3, 11

7

7, 11

Contribution to sustainable development 

 1,  2,  3,  4,  5, 6, 7,  8, 10, 11,  
12, 13, 14, 15, 16, 17 

Affordable electricity

Fairly priced (sustainable) contracts

Returns on Invested Capital

Reliable revenues

7

8, 16

7, 13

Key results in 2020

We have prioritized SDG 15 in our long-term strategic plan, and 
established a set of targets related to biodiversity conservation: 
inclusion of IUCN Red List species and national conservation 
list species in our biodiversity programs; higher investment in 
biodiversity management projects; and increasing biomass carbon 
stocks.

Eletrobras has contributed to making Brazil’s energy mix one 
of the cleanest in the world. We have a market share of 29% in 
the generation segment, at 50,648MW of installed capacity, 
and 43,54% in the transmission segment, with 70,091,89 km of 
transmission lines. In 2020 we produced a total output of 195,183 
GWh, of which 97% was clean energy.

In 2020, projects within the Alternative Source Incentive Program 
(PROINFA) generated 9.1 million MWh, for a total of approximately 
106.8 million MWh of clean, renewable electricity generated from 
February 2006 to year-end 2020.

We invested R$ 3,122 million in generation, transmission, 
infrastructure and environmental projects. Eletrobras has 
contributed to making Brazil’s energy mix one of the cleanest in the 
world. We have a market share of 29% in the generation segment, 
at 50,648MW of installed capacity, and 43,54% in the transmission 
segment, with 70,091.89 km of transmission lines. In 2020 we 
produced a total output of 195,183 GWh (5.5% more than in 2019), 
of which 97% was clean energy. 

Eletrobras Furnas certified two projects to trade in renewable 
energy certificates. The Fortim wind farm cluster (123 MW) in 
Ceará, and the Itumbiara Dam (2,082 MW) in Minas Gerais and the 
Serra da Mesa Dam in Goiás, were the first to become eligible to 
issue Renewable Energy Certificates (I-REC) under the International 
REC Standard, issued in Brazil by Instituto Totum. The plants were 
approved by the I-REC Standard Foundation, an international 
organization that provides a robust environmental attribute 
tracking standard for use around the world.  

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
 
174

For the third consecutive year, we expanded the availability of our 
nuclear power plants and the efficiency of our natural gas power 
plants, and continued to reduce transmission losses.

As part of our new business development efforts, the Eletrobras 
Group completed feasibility studies for approximately 17.17 GW in 
new installed generation capacity, inventory studies representing 
3.77 GW, and basic design for approximately 0.27 GW. 

Eletrobras Group companies developed generation projects that 
added 277 MW in new installed capacity, and brought 26 new 
large-scale transmission projects online, adding 150 km of new 
transmission lines to the National Grid.

SDG Target:   9.2 Promote inclusive and sustainable industrialization and, by 2030, significantly raise industry’s share of employment and gross domestic product, in 
line with national circumstances, and double its share in least developed countries 

Value Expectation

Conservation of Biodiversity

Jobs and Income

Procurement Predictability

Respect for human rights

Related SDGs

13, 15

8, 10

 8, 12, 16

 8, 9, 10, 16

Key results in 2020

Eletrobras Group companies, including CEPEL and Itaipu 
Binacional, support a total of 13,803 direct jobs across Brazil.

We had a supplier base of approximately 8,575 companies with 
active contracts in 2020, and placed orders worth a total of R$ 
5,587 million—45.09% from local suppliers. We have set a target of 
conducting ESG due diligence on at least 60% of all new suppliers 
in 2021, and 100% in 2022.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE175

SDG Target:   9.4 By 2030, upgrade infrastructure and retrofit industries to make them sustainable, with increased resource‑use efficiency and greater adoption of clean 
and environmentally sound technologies and industrial processes, with all countries taking action in accordance with their respective capabilities 

Value Expectation

Related SDGs

Key results in 2020

Improvements to national infrastructure

 7, 11, 13

Private Social Investment

 3, 4, 1, 7, 8, 13, 15 

Partnership in Managing Government Programs

1, 2, 3, 7, 8, 12, 13, 17

Access to electricity for all, with a reduced risk for social and 
environmental impacts

7, 8, 13

Energy Savings

Reduce utility water consumption by 20% in our administrative 
operations from a 2019 baseline.

The PROCEL Program, of which Eletrobras is responsible for 
execution, generated energy savings of 22,02 million MWh, 
avoiding emissions of 1.36 million tCO2 equivalent. On the 
education front, the PROCEL Educa program launched a 10-episode 
animated series, called “Collective Awareness”, in partnership with 
Canal Futura. The series addresses energy efficiency in different 
areas and new technologies and sustainable ways to generate 
electricity. On the public lighting front, the PROCEL Reluz program 
will retrofit approximately 30,000 streetlights with energy-efficient 
LED bulbs in municipalities across Brazil. 

SDG Target: 9.5 Enhance scientific research, upgrade the technological capabilities of industrial sectors in all countries, in particular developing countries, including, 
by 2030, encouraging innovation and substantially increasing the number of research and development workers per one million people and public and private research 
and development spending

Value Expectation

Related SDGs

Key results in 2020

Research, Development & Innovation

 7, 8

Private Social Investment

 3, 4, 1, 7, 8, 13, 15 

Conservation of Biodiversity

13, 15

We have prioritized SDG 15 in our long-term strategic plan, and 
established a set of targets related to biodiversity conservation: 
inclusion of IUCN Red List species and national conservation 
list species in our biodiversity programs; higher investment in 
biodiversity management projects; and increasing biomass carbon 
stocks.

We launched the Center for the Fourth Industrial Revolution (C4IR) 
Brazil as a founding member. C4IR is the first center of its kind 
in Brazil and will be focused on artificial intelligence, machine 
learning, the Internet of Things, urban transformation and data 
policy.

We invested more than R$ 472 million in Research, Technology 
and Innovation (48% more than in 2019), including more than 100 
research projects in areas such as: operation, supervisory control 
and protection of electric power systems, and alternative energy 
sources.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEBuild resilient infrastructure, promote inclusive and 
sustainable industrialization and foster innovation

176

SDG Target:   13.1 Strengthen resilience and adaptive capacity to climate-related hazards and natural disasters in all countries

Value Expectation

Related SDGs

Key results in 2020

Operational safety and reliability 
(Energy Security)

Access to electricity for all, with a reduced risk for social and 
environmental impacts

Contribution to sustainable development 

 7, 9

 7, 9

We invested a total of R$ 3,122 million in 2020, including R$ 1,802 
million in generation projects, R$ 1,051 million in transmission 
projects, and R$ 269 million in infrastructure and environmental 
projects.

 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 
12, 14, 15, 16, 17 

For the third consecutive year, we expanded the availability of our 
nuclear power plants and the efficiency of our natural gas power 
plants, and continued to reduce transmission losses.

A Stronger Brand and Reputation

12, 16

Eletrobras Furnas ran a public-utility campaign on forest fire 
prevention. The campaign was aired in 42 municipalities in the 
states of Goiás, Tocantins and the Federal District, alerting viewers 
to the risks and potential impacts from forest fires, including major 
power outages.

With support from Eletrobras Chesf, a task force led by the Bahia 
State Civil Defense Department developed a Contingency Plan for 
the municipality of Paulo Afonso (BA), addressing several risk and 
disaster scenarios. 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE177

SDG Target:   13.2 Integrate climate change measures into national policies, strategies and planning 

Value Expectation

Related SDGs

Key results in 2020

Access to electricity for all, with a reduced risk for social and 
environmental impacts

7, 9

Partnership in Managing Government Programs

 1, 2, 3, 7, 8, 9, 12, 17

Energy savings

7, 9

Eletrobras has implemented the recommendations of the Task 
Force on Climate-related Financial Disclosures (TCFD), a recognized 
authority on climate-related financial disclosures. 

Risk appetite: we reject decisions which could undermine 
our profitability, financial discipline, corporate social and 
environmental sustainability, ethics and compliance standards, 
operational safety, or the health and safety of our direct or 
outsourced employees.

Eletrobras has been named to the Brazilian stock exchange’s 
(B3) 2021 Corporate Sustainability Index (ISE B3) and Carbon 
Efficient Index (ICO2 B3). We received an A- rating for our 2020 
CDP questionnaire in the Climate Change and Water Security 
dimensions. The A- score denotes leadership in industry best 
practices in these areas.

SDG Target:   13.3 Improve education, awareness-raising and human and institutional capacity on climate change mitigation, adaptation, impact reduction and early 
warning 

Value Expectation

Private Social Investment

Related SDGs

4

Sponsorship of culture, sports and events

3, 4, 8, 9

Partnership in Managing Government Programs

 1, 2, 3, 7, 8, 9, 12, 13, 17

Supplier development

 4, 16

Key results in 2020

Private Social Investment Policy: R$ 886.1 million in initiatives 
supporting communities we interact with. 

We held a virtual edition of our National Supplier Meeting, with 
more than 300 suppliers attending webinars on subjects such as 
human rights, health and safety, integrity and sustainability.

We reduced our scope 1 and 2 greenhouse gas emissions by 20.7% 
from 2019, and undertook a commitment to offset 100% of the 
holding company’s GHG emissions in 2021.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEPromote peaceful and inclusive societies for 
sustainable development, provide access to justice 
for all and build effective, accountable and inclusive 
institutions at all levels

178

SDG Target:   16.1 Significantly reduce all forms of violence and related death rates everywhere

Value Expectation

Respect for human rights

Related SDGs

8

Supplier development

 4, 5, 8, 10, 12, 13

Key results in 2020

We joined Childhood Brazil’s Na Mão Certa initiative, which works to 
combat sexual exploitation of children in Brazil. 

We held a virtual edition of our National Supplier Meeting, with 
more than 300 suppliers attending webinars on subjects such as 
human rights, health and safety, integrity and sustainability.

SDG Target:   16.5 Substantially reduce corruption and bribery in all their forms

Value Expectation

Related SDGs

Key results in 2020

Integrity (ethical, lawful and transparent conduct)

 4,  5, 8, 10, 12, 13

Professional development and training

4, 8

Supplier development

 4, 5, 8, 10, 12, 13

Sustainable supply chain

 4, 5, 8, 10, 12, 13

99.57% of our critical suppliers underwent assessments for 
corruption risk, and 98.15% of our commercial partners (SPEs) 
were informed about Eletrobras’s anti-corruption policies and 
procedures. These initiatives are conducted within our Integrity 
Program.

We stated our risk appetite: we reject decisions which could 
undermine our profitability, financial discipline, corporate social 
and environmental sustainability, ethics and compliance standards, 
operational safety, or the health and safety of our direct or 
outsourced employees.

We took steps to implement the Brazilian General Data Protection 
Act (LGPD) in our operations.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCESDG Target:   16.6 Develop effective, accountable and transparent institutions at all levels 

Value Expectation

Related SDGs

Key results in 2020

179

Partnership in Managing Government Programs

7, 9, 12

Supplier development

 4, 5, 8, 10, 12, 13

A Stronger Brand and Reputation

A more sustainable supply chain

Procurement predictability

Returns on Invested Capital

Private Social Investment

A Stronger Brand and Reputation

 4, 5, 8, 10, 12, 13

8, 9, 12

8, 9, 13

Ethical, transparent and equitable relationships

Our shareholder base grew by approximately 174%, ending 2020 
with a total of 139,800 shareholders.

Eletrobras is among the top 100 companies with the strongest 
reputations in Brazil. We ranked 80th in the 2020 Corporate 
Reputation Monitor (MERCO) list, climbing 14 positions from 2019. 

Eletrobras Group performed well in customer assessments, with 
88.83% overall satisfaction with our services, higher than our 
target satisfaction rating.

We received a number of accolades from the market for 
sustainable practices. We were named to the B3 Corporate 
Sustainability Index (ISE B3) for our 13th year. In a sustainability 
assessment in the year by S&P Global, which developed the Dow 
Jones Sustainability Index, we received the maximum score for 
7 out of the 27 assessment criteria in the year. Our A- score for 
Water Security and Climate Change From the Carbon Disclosure 
Project (CDP) denotes leadership in these areas. In an assessment 
by Vigeo Eiris, we ranked 1st out of a total of 53 companies in 
the Electric and Gas Utilities segment in emerging markets, and 
40th out of the total universe of 4,893 green bond issuers. Vigeo 
Eiris also assessed Eletrobras Group companies’ commitment to 
SDGs 7 and 13 within the 2030 Agenda. We received a Bronze 
Class distinction in the Sustainability Yearbook 2021, an annual 
publication listing the world’s most sustainable companies. The 
yearbook is published by Standard&Poor’s, the developers of the 
Dow Jones Sustainability Indices.

We perfected our Annual Report to increase transparency and 
alignment with international sustainability reporting frameworks 
such as SASB and TCFD, in addition to the GRI Standards, the IIRC 
framework and 2030 Agenda. To improve the findability of our 
sustainability information, we launched EESG Journey, providing 
an integrated overview of our Economic, Environmental, Social 
and Governance performance. We implemented a structure of four 
pillars—Prosperity, Planet, People and Governance—broken down 
into 12 key drivers, based on a framework launched by the World 
Economic Forum in September 2020.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
180

SDG Target:  16.7 Ensure responsive, inclusive, participatory and representative decision-making at all levels 

Value Expectation

Related SDGs

Key results in 2020

Contribution to sustainable development 

 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11,  
12, 13, 14, 15 17 

Participatory dialog

11

In August 2020, Eletrobras announced its Strategic Plan 2020-
2035, with Sustainability as a guiding principle that permeates our 
strategy, our business processes and the way we do business. Our 
purpose is to put all our energy into the sustainable development of 
society.

Eletrobras has developed projects in 12 Kayapó communities along 
the Middle Xingu River, in southern Pará, benefiting around 1,500 
people.

SDG Target:  16.10 Ensure public access to information and protect fundamental freedoms, in accordance with national legislation and international agreements 

Value Expectation

Related SDGs

Key results in 2020

Ethical, transparent and equitable relationships

Partnership in managing government programs

 1, 2, 3, 7, 8, 9, 12, 13, 17

We launched EESG Journey, providing an integrated overview 
of our Economic, Environmental, Social and Governance (EESG) 
performance. We implemented a structure of four pillars—
Prosperity, Planet, People and Governance—broken down into 12 
key drivers, based on a framework launched by the World Economic 
Forum in September 2020.

Our Ombudsman’s Office received 3,955 reports on concerns 
in 2020, of which 96% were resolved in the year. A total of 644 
requests for information were received. Average response time was 
6.55 days, and only 9 cases were still pending at 12/31/2020.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE 
APPENDIX II – TARGETS UNDER PDNG 2021-2025 

Indicator

Relative Generation 
Availability (DISPGR)

Unit

Rate

Historical

2018

2019

2020

2020

Targets

2021

Status in 2020

Targets for 2021 / Ongoing initiatives

0,995

1,060

1,064

1,000

1,000

Target met

Preventive action to meet the generation availability 
requirements established by the regulator.

181

Transmission Line 
Operational Availability 
(DISPOLT)

%

99,90%

99,95%

99,94%*

99,82%

99,88%

Target met

Global Indicator (Generation 
+ Trading)

Rate

1.04

1.01

0.99

1.00

1.00

Target partially met***.

Employee Satisfaction**

Rate

74.18

74.20

77.96

73.13

74.70

Target met

Lost-Time Injury Frequency 
Rate

No. of injuries 
per million 
hours of 
exposure to 
risk

NA

NA

1.14

2.48 Under revision

A comparison could not be 
made against the target for 
2020 as it included third-
party employees, whereas 
reported results for 2020 were 
for direct employees only.

Preventive maintenance to improve efficiency in the 
transmission business. The targets for transmission 
performance take account of the aging of our transmission 
assets, many of which exceed 30 years in service, which directly 
affects the frequency and duration of scheduled maintenance 
outages.

A project is underway to make electricity trading management 
more effective by improving transparency, integration and 
workflows across Group companies.

Sustainability 4.0 Program and Human Capital Enhancement 
Project.

Occupational Health & Safety Program, with initiatives to 
prevent occupational illnesses and injuries at Group companies, 
including employees and contractors. 

* To unify our reported figures, in 2020 we reported Operational Availability rather than Overall Availability. The figures for 2018 
and 2019 have accordingly been adjusted to refer to Operational Availability.
** The most recent previous survey was in 2018, and its results are therefore reported for 2018 and 2019.
*** Where figures in 2020 are within 5% of the target for the year, the target is deemed to have been partially met.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCEIndicator

GHG emissions from 
Eletrobras-owned thermal 
power plants per unit of net 
electricity generated (tCO2e/ 
MWh)

GHG emissions from fossil 
fuel combustion by vehicle 
fleets

Transformer Operational 
Availability (DISPOTR)

Due diligence on suppliers 
exposed to fraud and 
corruption risks

Employees trained 
on Integrity Program 
(Compliance) policies and 
procedures   

Injury severity rate (direct 
employees)

Number of fatalities (direct 
employees)

%

%

%

Unit

%

Historical

2018

2019

2020

2020

Targets

2021

Status in 2020

Targets for 2021 / Ongoing initiatives

0.67

0.62

0.60

1.00

NA

Target not met

Sustainability 4.0 Program  and Energy Transition Project

tCO2e

 12,141 

 11,374 

8,835

 11,340 

 NA 

Target met

Sustainability 4.0 Program  and Energy Transition Project

182

99.66%

99.77%

99.68%

99.34%

99.69%

Target met

94.0%

94.63%

99,57%

100%

100%

Target partially met*.

96.0%

88.40%

97.05%

100%

98%

Online training facilitated 
by Compliance teams was 
attended by 97.1% of 
employees Group-wide.

A comparison could not be 
made against the target for 
2020 as it used different 
calculation methods.

Number

NA

NA

13.78

213 Under revision

Number

NA

NA

0

0

0

Target met

Management positions held 
by women

Reduce utility-supplied 
electricity consumption in 
administrative activities 
(MWh)

Reduction of fossil fuel 
combustion by land-vehicle 
fleets (GJ)

%

%

%

21.1%

22.26%

36%

21.0%

21.0%

Target met

3.4%

6.61%

49.95%

0.2%

0.2%

1.1%

6.4%

22.35

0.2%

0.2%

Target met, largely due to the 
COVID-19 pandemic and the 
resulting reduction in on-site 
activities.

Target met, largely due to the 
Covid-19 pandemic and the 
resulting reduction in on-site 
activities. 

*Where figures in 2020 are within 5% of the target for the year, the target is deemed to have been partially met.

Preventive maintenance to improve efficiency in the 
transmission business.

Continued development of the Eletrobras Group Integrity 
Program

Continued development of the Eletrobras Group Integrity 
Program

Occupational Health & Safety Program, with initiatives to 
prevent occupational illnesses and injuries at Group companies, 
including contractors.

Occupational Health & Safety Program, with initiatives to 
prevent occupational illnesses and injuries at Group companies, 
including contractors. 

Continue the Eletrobras Gender Equity Program. Maintain our 
commitment to gender equity, respect for human rights and UN 
Women’s Empowerment Principles. 

Sustainability Program 4.0; Climate Change Mitigation and 
Environmental Protection Project.

Sustainability Program 4.0; Climate Change Mitigation and 
Environmental Protection Project.

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCE-0.4%

13%

20%

0.3%

0.3%

Target met, largely due to the 
COVID-19 pandemic and the 
resulting reduction in on-site 
activities.

Sustainability Program 4.0; Climate Change Mitigation and 
Environmental Protection Project.

183

Reduction of utility 
water consumption in 
administrative activities

Tier 1 suppliers encouraged 
to adopt practices that 
promote diversity

Share of clean energy 
sources (solar, wind, hydro, 
nuclear) in our energy mix

%

%

%

83.40%

100%

97.64%

80%

NA

Target met

95.2%

95.7%

97%

95%

>96%

Target met

Expand the sources 
included in Scope 3 GHG 
emissions 

Scope

5

5

5

Add 2 news 
sources to 
the GHG 
emissions 
inventory by 
2023

Add 2 news 
sources to 
the GHG 
emissions 
inventory by 
2023

In 2020 we maintained 
the same sources of 
greenhouse gas emissions 
within Scope 3.

Total NOx Emissions

(t/year)

4,645 

8769

7,411

24,821 

24,821 

Target met

Total SOx Emissions

(t/year)

11,344 

10,817 

9,788

27,127 

27,127 

Target met

Total PM Emissions

(t/year)

908 

425

342

4,229 

4,229 

Target met

Fugitive SF6 emissions

(tCO2e)

32,576 

34,941 

45,320

157,371 

157,371 

Target met

Energy Savings through 
PROCEL Initiatives

Billion kWh/
year

NA

21.6

22.0

27.7

23.8

Target not met

Hours of Training / Number 
of Employees

Hours

NA

ND

44.08

 50 

NA

Target not met

Continued contribution to the expansion of Brazil’s clean 
and/or renewable installed capacity. Adjustments to the G&T 
portfolio development process (PDNG20-24)

Sustainability Program 4.0; Climate Change Mitigation and 
Environmental Protection Project; Energy Transition Project

Sustainability Program 4.0; Climate Change Mitigation and 
Environmental Protection Project; Energy Transition Project

Sustainability Program 4.0; Climate Change Mitigation and 
Environmental Protection Project; Energy Transition Project

Sustainability Program 4.0; Climate Change Mitigation and 
Environmental Protection Project; Energy Transition Project

Sustainability Program 4.0; Climate Change Mitigation and 
Environmental Protection Project; Energy Transition Project

Eletrobras has invested in initiatives within the PROCEL 
program to reduce waste and improve energy efficiency. By 
improving the energy efficiency of products and services, the 
program helps to postpone the need for capacity expansion 
and the resulting environmental impacts. This indicator 
therefore is a measure of our support for SDG 7, Target 7.3, 
and is the primary indicator used to measure the performance 
of Brazil’s National Energy Conservation Program (PROCEL). 

Sustainability Program 4.0; Human Capital Enhancement 
Project; Corporate University (UNISE) restructuring

GHG Emissions

tCO2e

NA

1,004

414.48

 NA 

0

New indicator (created 
under PDNG 21-25)

Sustainability 4.0 Program / Energy Efficiency Project / 
PROCEL energy efficiency initiatives

Employees trained on 
human rights

%

NA

26,63%

24.93%

 NA 

50%

New indicator (created 
under PDNG 21-25).

Sustainability Program 4.0; stakeholder engagement in the 
value chain to raise awareness about human rights 

ELETROBRAS   I  ANNUAL REPORT 2020PEOPLEPROSPERITYPLANETGRIABOUT THIS REPORTMESSAGEEESG JOURNEYAPPENDIXESGOVERNANCECredits

Eletrobras – Centrais Elétricas 
Brasileiras S.A. provides several 
channels for communication with 
stakeholders.

Contact us
Website: www.eletrobras.com
Facebook: www.facebook.com/
Eletrobras
YouTube: www.youtube.com/user/
SistemaEletrobras
Twitter: @Eletrobras
Instagram: @eletrobrasoficial
LinkedIn: www.linkedin.com/company/
eletrobras

Ombudsman’s Office
www.eletrobras.com/ouvidoria
ouvidoria@eletrobras.com

Whistleblowing Hotline
www.eletrobras.com/canaldenuncia/

Investor Relations (RI)
Website: www.eletrobras.com.br/elb/ri
Contact IR: invest@eletrobras.com
IR Ombudsman: ombudsman-ri@
eletrobras.com

If you have any questions about 
technical terms used in this report, 
please refer to the Eletrobras Power 
Sector Glossary at:

 Eletrobras>Agência Eletrobras de 
Notícias>Comunicação Institucional

For communications related to this 
report, please write to: GRI 102-53
sustentabilidade@eletrobras.com

This Annual Report has been prepared 
as a collaborative effort by teams across 
the Eletrobras Group.
 We wish to thank all collaborators for 
their participation and dedication.

General Coordination
Eletrobras Chief Management & 
Sustainability Officer

Editorial Group
Eletrobras Communications & Investor 
Relations

Sustainability Disclosures & Report 
Assurance Group
Eletrobras Group Sustainability 
Committee

Data Management & Collection
IGS System

Writing & Editing, GRI Consulting  
and Design 
grupo report - rpt.sustentabilidade

Translation into English
América Latina Traduções  
- Ivan van Rheenen