CNO Financial Group
Annual Report 2013

Plain-text annual report

2 0 1 3 A n n u a l R e p o r t I i C N O F n a n c i a l G r o u p , I n c . 2013 ANNUAL REPORT CNO Financial Group, Inc. 11825 N. Pennsylvania Street Carmel, IN 46032 (317) 817-6100 (03/14) 151351 © 2014 CNO Financial Group, Inc. cnoinc.com 264047_CNO_Cov_R5.indd 1 3/12/14 1:34 PM table of contents 2013 in Review To Our Shareholders Bankers Life Colonial Penn Washington National CNO in Our Community Annual Report on Form 10-K Market for Registrant’s Common Equity Related Stockholder Matters and Issuer Purchases of Equity Securities Selected Consolidated Financial Data Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations Consolidated Financial Statements and Supplementary Data Exhibits and Financial Statement Schedules Directors of CNO Financial Group, Inc. Investor Information 1 2 6 8 10 12 15 51 53 54 112 174 180 183 Investor Information Meeting of Shareholders Our annual meeting of shareholders will be held at 8:00 a.m. (EDT) on May 7, 2014, in the auditorium of CNO Financial Group’s headquarters at 11825 N. Pennsylvania Street, Carmel, Indiana. This information is included in the meeting notice, proxy statement and form of proxy sent to each shareholder with this annual report. You may vote your proxy by executing and returning your form of proxy. If a brokerage firm holds your shares, you may be able to vote over the internet or by telephone; consult your broker for information. Shareholder Services If you are a registered shareholder and have a question about your account, or if you would like to report a change in your name or address, please call CNO’s transfer agent, American Stock Transfer & Trust Company, at (800) 937-5449 or (718) 921-8124. Shareholders may reach American Stock Transfer at amstock.com, by email to info@amstock.com, or by mail: American Stock Transfer & Trust Company 6201 15th Avenue Brooklyn, NY 11219 Ways to Learn More About Us Investor Hotline: Call (800) 426-6732—in Indianapolis, (317) 817-2893—to receive annual reports, Form 10-Ks, Form 10-Qs and other lengthy documents by mail or to speak with an investor relations representative. Email: Contact us at ir@cnoinc.com to ask questions or request materials. Quarterly Reporting To receive CNO’s quarterly results as soon as they are announced, please sign up for CNO’s mailing list by contacting the investor relations department or visit investor.cnoinc.com. Copies of this Report To obtain additional copies of this report or to receive other free investor materials, contact the investor relations department. To view these reports online, please visit investor.cnoinc.com. Stock Information CNO Financial Group’s common stock is listed on the New York Stock Exchange (trading symbol: CNO). 2013 in review CNO Financial Group 2013 Annual Report 264047_CNO_Nar.indd 1 3/4/14 9:57 PM Edward J. Bonach Chief Executive Officer to our shareholders In 2013, CNO Financial Group increased shareholder value, improved service to our customers, and took significant steps toward investment-grade status. Along the way, we reached milestones that demonstrate CNO is a company focused on growing and delivering lasting value to our stakeholders. We achieved greater financial strength without sacrificing growth. Our continued investment in distribution, new products and enhancing the customer experience contributed to increases in sales and premiums across our businesses. These improvements helped CNO reach a significant milestone in 2013: our fifth consecutive full year of profitable growth. We advanced our financial position by reducing debt, generating capital and increasing our financial flexibility. We took a meaningful step toward addressing the acceleration of our run-off business and reducing our long-term care exposure. Our financial strength enabled us to return value to our shareholders in 2013 by repurchasing $253 million of securities during the year and increasing our common stock dividend. Our track record for success is not going unnoticed or unrewarded. Our balanced approach of improving financial strength, investing for growth and returning value to shareholders was recognized in the capital markets. CNO received positive rating actions in 2013, including three upgrades. CNO’s total shareholder return for the year was 91%, exceeding the average of our industry peer group for the second consecutive year. 2 264047_CNO_Nar_R1.indd 2 3/7/14 11:56 AM Financial Performance CNO’s strong performance in 2013 was marked by sales growth in each of our businesses. This growth was reflected in nearly every product line, including annuities, which we were able to grow despite a prolonged low interest rate environment. In total, consolidated sales reached $416 million, an increase of 6% over 2012. For the full year, CNO recorded net income of $478 million, or $2.06 per diluted share, compared to $0.83 per diluted share in 2012. Net operating income was $270 million, or $1.17 per diluted share, compared to $0.69 per diluted share in 2012. Our financial strength continued to improve during the year. We ended the year with $309 million in cash and investments at the holding company and approximately $160 million in deployable capital. Our debt-to-total capital ratio decreased to 16.9%, and our consolidated statutory risk- based capital ratio increased 43 points over 2012 to 410%. We believe a risk-based capital ratio over 400% is a meaningful milestone that paves the way for additional rating upgrades. Business Performance CNO’s success stems from our focus on middle-income Americans who are near or in retirement; our mix of distribution channels, which is primarily exclusive; and the breadth of products we offer to meet our customers’ needs. We continue to accelerate this formula for success with strategic investments to increase the reach and productivity of our distribution force, drive efficiencies in our operations, and improve the customer experience. The outcome of these investments can be seen in our 2013 results. CNO’s total return for the year was 91%, exceeding the average of our industry peer group for the second consecutive year. “ Our continued investment in distribution, new products and enhancing the customer experience contributed to increases in sales and premiums across our businesses. Bankers Life, our career distribution channel, added 25 new sales offices in 2013, bringing the total to 301 branches and satellite offices across the country. The average agent count increased by 3% for the year. Driven by strong sales in Medicare supplement, life insurance and annuities, Bankers Life recorded full-year sales growth of 6%. This more than offset the drop in long-term care sales, an important yet challenging market. Medicare Advantage products do not contribute to new annualized premium, but do produce recurring fee revenue. That product was up 53% for the year. ” Washington National, our independent distribution channel, produced record-breaking sales growth of 9% for the year and premium growth (excluding Medicare supplement) of 6% over 2012. Our initiatives in agent recruitment and productivity resulted in higher sales in our 264047_CNO_Nar.indd 3 3 3/4/14 9:44 PM wholly-owned agency, Performance Matters Associates, and among our independent agency partners. Colonial Penn, our direct distribution channel, experienced a challenging television advertising environment that increased marketing costs and affected conversion rates. As a result, Colonial Penn’s sales did not meet our expectations, with sales up 1% for the year, but the business produced 7% premium growth for the year. Our People Exceptional people are a vital component of exceptional companies; strategies are only as good as the individuals who execute them. We consider our ability to attract, develop and retain great people to be one of our strengths and a meaningful competitive advantage. In 2013, we continued to establish CNO as a great place to work by investing in the careers and well-being of our associates. That commitment was recognized when we were named one of the Healthiest 100 Workplaces in America and when Bankers Life was recognized by Training magazine as one the top 125 training companies in the country for the third consecutive year. We also significantly reinforced our senior leadership team in 2013 through a number of promotions and additions. Notably, Scott Goldberg was elevated to president of Bankers Life, allowing Scott Perry to move full-time into his role as chief business officer, and Barbara Stewart was named president of Washington National. We also brought in new talent, with Brad Bodell as chief information officer; Mike Heard as senior vice president, enterprise operations; and Loretta Jacobs as vice president, long-term care. Our Industry’s Value Everyone at CNO wholeheartedly embraces our mission—to enrich lives by providing life and health insurance for the protection and retirement needs of middle-income Americans, while building enduring value for all our stakeholders. We are always mindful of the important role our industry and our company play in helping provide financial security to our policyholders. Research conducted by Bankers Life Center for a Secure Retirement underscores three facts about pre- retirement middle-income Americans: Their number is growing; they are living longer; and most are unprepared for retirement. We also know that today’s middle-income Americans think about retirement differently than previous generations; specifically, two- thirds are looking forward to an active lifestyle in retirement. By understanding the changing face of our customer base, we’re able to create and deliver products to help these underserved Americans gain financial security and fulfill their expectations and aspirations for retirement. This in turn positions CNO as a valuable partner to our customers, not just a mere provider of insurance products. 4 264047_CNO_Nar.indd 4 3/4/14 9:44 PM CNO Financial Group 2013 Annual Report we’re able to create and deliver products to help these underserved Americans gain financial security and fulfill their expectations and aspirations for retirement. “By understanding the changing face of our customers, ” Looking Forward We believe we have the right focus and strategy in place to create long-term value for CNO shareholders. We see significant opportunities for growth in the middle-income marketplace and will continue to invest capital in those opportunities. Specifically, we expect to invest $45 million to $55 million next year in four major categories: operating effectiveness in our back office, enhanced customer experience, agent growth and expansion, and new products. We expect these investments to drive accelerated sales growth in each of our core business segments. With more than 300 locations nationwide, Bankers Life will continue to expand, and will balance investments with agent productivity initiatives. As trusted advisors to the middle-income market, Bankers agents can play an important role in providing customers a well-rounded financial security plan. Our solutions address the needs middle-income Americans worry about most: paying healthcare expenses, having adequate retirement income and leaving a legacy. In 2014, Washington National will focus on expanding worksite distribution and growing our agency distribution. We will also introduce an underwritten supplemental group health insurance product, enabling us to acquire a new segment of accounts, and will continue to invest in agent recruitment and productivity. Colonial Penn will continue to expand its new Patriot program in 2014 and will accelerate an Hispanic community marketing initiative. With our new customer relationship management system coming fully online in 2014, we expect direct telephone sales to benefit. Delivering shareholder value will continue to be a focus, with sustained emphasis on building our long- term return on equity, targeting a 9% run rate by the end of 2015. Overall, we will concentrate on maintaining a strong and secure capital and financial position, delivering capital back to our shareholders in the form of dividends and stock repurchases, and actively managing our risk profile. To that end, the closing and regulatory approval of the sale of our Conseco Life Insurance Company closed block of life and annuity business to Wilton Re is anticipated by mid- year 2014. This marks a significant milestone for CNO in enabling us to free up additional capital, reduce our risk, and focus on our core business segments. Our strategy and commitment to the long-term care insurance market is worth noting. We believe long-term care insurance serves an important role in the retirement care and security of the middle- income market. Having a long-term care marketplace that includes private options is important not only for those who need it but for our country as well, to reduce the burden on already-strapped state Medicaid programs. Despite this need, we face many challenges. We constantly must balance the need to price products profitably with providing affordable solutions for our customers. We continue to actively manage our risk in this market by effectively addressing the closed block with our reinsurance transaction, and with dedicated and experienced professionals working our in-force block with rate actions and claims management, allowing CNO to serve this essential need in the marketplace. We look forward to growing and delivering on our initiatives in 2014. With your support as owners and the continued dedication of our associates, we are confident we can achieve our vision of becoming the leading provider of financial security to middle- income American working families and retirees. Edward J. Bonach Chief Executive Officer 264047_CNO_Nar.indd 5 5 3/4/14 9:44 PM “ Bankers Life delivers on its promise. Our agent has been both a counselor and a problem solver. We feel secure, and that’s a great relief. ” Pat Martin, Austin, Texas Bankers Life policyholder 6 Bill and Pat Martin of Austin, Texas, Bankers Life policyholders, pictured with Wendell Morgan, Bankers Life agent (right) 264047_CNO_Nar.indd 6 3/4/14 9:44 PM CNO Financial Group 2013 Annual Report Pat Martin’s parents purchased Bankers Life home health care policies years ago. They believed the benefits would help them maintain their independence as long as possible, and provide continuity of care if their health declined. In turn, Pat and her husband, Bill, learned a valuable lesson. “My dad’s health started declining, and it was a blessing to be able to keep him home during his final years,” Pat said. “It gave us a great deal of comfort. Now my mom is receiving the quality of care she needs, and her financial stability won’t be compromised.” Based on the example set by Pat’s parents, the Martins knew the importance of having a home health care policy in fulfilling their wishes to remain at home if they need long- or short-term care. “It’s been quite an education since Mom and Dad started using their benefits,” Pat said. “This policy will help to offset the rising cost of care and ensure a better quality of care when we need it.” The Martins were introduced to the policy by their Bankers Life agent, 30-year veteran Wendell Morgan of our Austin branch. His accessibility and expertise have been instrumental in their successful relationship. “My job as an agent is so much more than selling policies,” said Wendell. “I develop partnerships with my customers, and I have a vested interest in taking care of them. I know our products are helping people, and it gives me great pride in hearing how Bankers Life has been able to help Pat’s parents.” When evaluating companies to do business with, the Martins look first for knowledgeable and competent people. “Wendell’s experience and ability to demonstrate the company’s leadership in this market gave us a great deal of confidence that Bankers Life knew the business better than any competitors,” Pat said. “We’ve got long-term peace of mind.” 7 3/4/14 9:44 PM Bankers Life, based in Chicago, was established in 1879 and is a leading provider of health and life insurance products and annuities to retirees. In 2013, the company paid out $1.4 billion in policy benefits. 84% of middle-income Boomers would prefer to receive retirement care at home. Source: Bankers Life Center for a Secure Retirement, CenterforaSecureRetirement.com 264047_CNO_Nar.indd 7 “ It’s important for me to go above and beyond my job. I focus on delivering the best service possible in a way that offers a better customer experience. Kelvin Guzman, quality assurance representative Colonial Penn ” Pictured (L to R): Shannon Silver, Kelvin Guzman, Mitchell Bass, Bob Tisdale, Sherie Sealy and Valerie Emerson, Colonial Penn telesales and teleservice representatives 8 264047_CNO_Nar_R2.indd 8 3/12/14 1:41 PM CNO Financial Group 2013 Annual Report Providing a sales and service experience that exceeds our customers’ expectations is not only a requirement for doing business, but it can set us apart from competitors. For 55 years, Colonial Penn has focused on providing affordable insurance plans directly to consumers. Our focus on easy-to-understand, low-cost products is reinforced by a dedication to providing a high level of service by our seasoned team of telesales and teleservice representatives. “Insurance is confusing, so my main objective is to make it simple so that our customers are well educated and can make an informed decision,” said Valerie Emerson, senior telesales representative. Shannon Silver, teleservice representative, agrees. “I provide value by treating each customer the way I would want my mother treated, with respect and understanding, empathy and consideration.” With a clear focus on meeting the needs of customers, Colonial Penn understands that satisfaction is a direct indication of the team’s quality. “I create value for our customers by selling to their needs,” said Mitchell Bass, telesales representative. “The customer wants a product that’s easy to understand and affordable, and it’s my job to make sure they get that.” Sherie Sealy, a team lead in the teleservice department, centers on embracing customers’ financial concerns and finding the best solutions. “When we understand the needs of our customers, we can build a solid support system to help them achieve their goals. Our team is united to accomplish a common goal—a satisfied customer.” Embracing the essence of teamwork and commitment to the customer, Bobby Tisdale, senior telesales representative, says, “I always lead with a notion of how to best serve our customers, by solving their problems and resolving their concerns. I make sure they know we’re here when they need us the most, with sensitivity and efficiency.” 9 3/4/14 9:44 PM Colonial Penn, based in Philadelphia, specializes in offering insurance directly to consumers at affordable prices. Colonial Penn’s commitment to policyholders is evidenced by $122 million paid in life insurance benefits in 2013. 32% of middle-income Americans age 55+ are leaving their loved ones unproteced by life insurance. Source: Bankers Life Center for a Secure Retirement, CenterforaSecureRetirement.com 264047_CNO_Nar.indd 9 “ The Washington National policy has more than met my expectations. There’s an effort to provide me with personal service, and that makes a big difference. Beth Henning, Chelsea, Iowa Washington National policyholder ” 10 264047_CNO_Nar.indd 10 3/4/14 9:44 PM CNO Financial Group 2013 Annual Report When Beth Henning got married 19 years ago, her husband, Donald, thought it would be a good idea to add her to his cancer policy. “He’s a careful person, and he had the policy just in case,” she said. Beth didn’t think much of it at the time, but that decision turned out to be vital. She was diagnosed four years ago with leukemia and with lymphoma shortly thereafter—a rare double diagnosis—and her family’s lives were turned upside down. “I was working at the time of my diagnosis, and I’m an ER nurse, which itself is a very demanding job,” said Beth, who lives with her family on a working farm in rural Iowa. “With my job, my treatments and the farm, I really didn’t have the time or energy to do anything else, like the regular things I did with my family and keeping up the house. It was really hard.” With the costs of her medical care and treatments covered, Beth’s Washington National cancer policy alleviated her financial concerns and allowed her to focus on her health. Able to leave her job, she spent time getting better and being with her family, which includes her 15-year-old son. “The policy is well worth it,” she said. “I wish I could talk everyone I know into getting one. If they tell me they can’t afford it, I tell them they can’t afford not to have it.” Beth is quick to praise Washington National’s policyholder representatives. She has a dedicated service member who is familiar with her situation, helps make the claims process easier and faster, explains the policy benefits and answers her questions. “It’s been a tough road, but the policy has made a big difference in my life, and I’ve got a great deal of reassurance,” Beth said. 11 3/4/14 9:44 PM Washington National, based in Carmel, Indiana, is focused on serving the supplemental health and life insurance needs of middle- income Americans at the worksite and at home. Washington National’s commitment to policyholders is evident in the $390 million paid in policy benefits in 2013 and the more than $1.8 billion in returned premium since 1995. 79% of middle-income Americans are concerned about one day receiving a cancer diagnosis. Source: Washington National Institute for Wellness Solutions, WNInstituteforWellness.com 264047_CNO_Nar.indd 11 CNO in our community CNO Financial Group supports our communities, armed forces, associates and customers through nonprofit agencies that address the physical and financial health and wellness of middle-income Americans. Together, we are: • Standing up for health and wellness. • Supporting our veterans. • Building stronger communities. $426,500 CNO is a longtime partner of the Alzheimer’s Association under Bankers Life. In 2013, Bankers Life completed the 12th annual Forget Me Not Days fundraiser. More than 1,000 agents and associates participated in 163 cities. The two-day event sends agents and associates out in the community to collect donations for their local Alzheimer’s Association chapter in return for packs of forget-me-not flower seeds. Bankers Life also hosted the second annual Forget Me Not Days event at Bankers Life Fieldhouse to raise awareness of the organization. in collections and corporate donations in 2013 The American Cancer Society works to raise awareness of cancer and help people stay well by funding research for cures and treatments. The ACS mission makes it a natural partner for Washington National. Along with Washington National, Health Opportunity through Partnership in Education (HOPE) made a gift of $100,000 to the ACS. That gift was made possible through the contributions of Washington National policyholders. Also in 2013, associates participated in the Making Strides Against Breast Cancer walk, and CNO’s Carmel campus served as an enrollment site for the Cancer Prevention Study-3. Hundreds of people enrolled in the study at CNO to assist researchers in the fight against cancer. $103,500 DONATED IN 2013 12 264047_CNO_Nar.indd 12 3/4/14 9:45 PM Military Warriors Support Foundation helps wounded veterans and their families re-enter civilian life. CNO supports that mission through the Homes4Heroes program. All veterans receiving mortgage-free homes from MWSF must go through a three-year financial mentoring program. CNO DONATED TO ASSIST sponsors the program in hopes MILITARY FAMILIES IN 2013 that the skills learned will help establish a solid financial future for each family. $30,000 In 2013, CNO associates donated more than 9,700 hours of service to the communities where they live and work. Through Team CNO, our employee volunteer program, associates donated their time and financial resources to a number of nonprofit organizations, including: CNO partners with United Way to build stronger communities. In 2013, our partnership included an associate giving campaign that surpassed our goal, a successful school-supply drive for the BackPack Attack and an initiative to provide 40 families with gifts and groceries for the holidays. In addition, 150 associates participated in Indy Do Day at Camp Jameson and Camp Belzer in Indianapolis, where we performed maintenance tasks and cleaned up the grounds. Associate pledges and company match $603,666 i n 2 0 1 3 • Alzheimer’s Association • American Cancer Society • American Heart Association • American Lung Association • American Red Cross • Arthritis Foundation • BackPack Attack Indy • Feeding America • Indiana Blood Center • Kids Against Hunger • Meals on Wheels Chicago • Military Warriors Support Foundation • United Way 264047_CNO_Nar.indd 13 13 3/4/14 9:45 PM 14 264047_CNO_Nar.indd 14 3/4/14 9:45 PM UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934 FORM 10-K TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ______ to ______ For the fiscal year ended December 31, 2013 CNO FINANCIAL GROUP, INC. Commission File Number 001-31792 DELAWARE State of Incorporation 11825 N. Pennsylvania Street Carmel, Indiana 46032 Address of principal executive offices 75-3108137 IRS Employer Identification No. (317) 817-6100 Telephone SecuritieS regiStered purSuant to Section 12(b) of the act: title of each class Common Stock, par value $0.01 per share name of each exchange on which registered New York Stock Exchange Rights to purchase Series B Junior Participating Preferred Stock New York Stock Exchange SecuritieS regiStered purSuant to Section 12(g) of the act: NONE YES NO indicate by check mark if the registrant is a well-known seasoned issuer, as defined in rule 405 of the Securities act. indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the act. indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities exchange act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days: indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every interactive data file required to be submitted and posted pursuant to rule 405 of regulation S-t (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). indicate by check mark if disclosure of delinquent filers pursuant to item 405 of regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in part iii of this form 10-K or any amendment to this form 10-K. indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in rule 12b-2 of the exchange act. Large accelerated filer accelerated filer non-accelerated filer Smaller reporting company indicate by check mark whether the registrant is a shell company (as defined in rule 12b-2 of the exchange act): at June 28, 2013, the last business day of the registrant’s most recently completed second fiscal quarter, the aggregate market value of the registrant’s common equity held by nonaffiliates was approximately $2.8 billion. Shares of common stock outstanding as of february 12, 2014: 220,343,659 DOCUMENTS INCORPORATED BY REFERENCE: portions of the registrant’s definitive proxy statement for the 2014 annual meeting of shareholders are incorporated by reference into part iii of this report. 15 CNO FINANCIAL GROUP, INC. - Form 10-K✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔ Table of Contents PART I Page 17 Item 1. business of cno . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Item 1A. risk factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Item 1B. unresolved Staff comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Item 2. properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Item 3. Legal proceedings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Item 4. Mine Safety disclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 executive officers of the registrant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 PART II 51 Item 5. Market for registrant’s common equity, related Stockholder Matters and issuer purchases of equity Securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Selected consolidated financial data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Item 6. Item 7. Management’s discussion and analysis of consolidated financial condition and results of operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Item 7A. Quantitative and Qualitative disclosures about Market risk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Item 8. consolidated financial Statements and Supplementary data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Item 9. changes in and disagreements with accountants on accounting and financial disclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172 Item 9A. controls and procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172 Item 9B. other information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172 PART III 173 Item 10. directors, executive officers and corporate governance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Item 11. executive compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . 173 Item 12. Security ownership of certain beneficial owners and Management and related Stockholder Matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Item 13. certain relationships and related transactions, and director independence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Item 14. principal accountant fees and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 PART IV 174 Item 15. exhibits and financial Statement Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 PART I ITEM 1. Business of CNO. cno financial group, inc., a delaware corporation (“cno”), is a holding company for a group of insurance companies operating throughout the united States that develop, market and administer health insurance, annuity, individual life insurance and other insurance products. the terms “cno financial group, inc.”, “cno”, the “company”, “we”, “us”, and “our” as used in this report refer to cno and its subsidiaries. Such terms, when used to describe insurance business and products, refer to the insurance business and products of cno’s insurance subsidiaries. We focus on serving middle-income pre-retiree and retired americans, which we believe are attractive, underserved, high growth markets. We sell our products through three distribution channels: career agents, independent producers (some of whom sell one or more of our product lines exclusively) and direct marketing. as of december 31, 2013, we had shareholders’ equity of $5.0 billion and assets of $34.8 billion. for the year ended december 31, 2013, we had revenues of $4.5 billion and net income of $478.0 million. See our consolidated financial statements and accompanying footnotes for additional financial information about the company and its segments. the company manages its business through the following operating segments: bankers Life, Washington national and colonial penn, which are defined on the basis of product distribution; other cno business, comprised primarily of products we no longer sell actively; and corporate operations, comprised of holding company activities and certain noninsurance company businesses. the company’s segments are described below: Bankers Life, which markets and distributes Medicare supplement insurance, traditional life insurance, fixed annuities and long-term care insurance products to the middle-income senior market interest-sensitive insurance, life through a dedicated field force of career agents and sales managers supported by a network of community-based sales offices. the bankers Life segment includes primarily the business of bankers Life and casualty company (“bankers Life”). bankers Life also markets and distributes Medicare advantage plans primarily through distribution arrangements with humana, inc. (“humana”) and united healthcare and Medicare part d prescription drug plans (“pdp”) primarily through a distribution arrangement with coventry health care (“coventry”). Washington National, which markets and distributes supplemental health (including specified disease, accident and hospital indemnity insurance products) and life insurance to middle-income consumers at home and at the worksite. these products are marketed through performance Matters associates of texas, inc. (“pMa”), a wholly owned subsidiary, and through independent marketing organizations and insurance agencies, including worksite marketing. the products being marketed are underwritten by Washington national insurance company (“Washington national”). Colonial Penn, which markets primarily graded benefit and simplified issue life insurance directly to customers in the senior middle-income market through television advertising, direct mail, the internet and telemarketing. the colonial penn segment includes primarily the business of colonial penn Life insurance company (“colonial penn”). Other CNO Business, which consists of blocks of interest- sensitive life insurance, traditional life insurance, annuities, long-term care insurance and other supplemental health products. these blocks of business are not actively marketed and were primarily issued or acquired by conseco Life insurance company (“conseco Life”) and Washington national. Our Strategic Direction our mission is to be the recognized market leader in providing financial security for the protection and retirement needs of middle-income american working families and retirees. our strategic plans are focused on continuing to grow and deliver long- term value for all our stakeholders. Specifically, we will focus on the following priorities: • Build on our investment in the business (i) continue to increase our reach, adding to our agent force and locations (ii) invest in additional agent productivity tools (iii) add to our product offerings and service capabilities • Continue to focus on sustainable, profitable growth (i) grow sales by at least 6 percent in 2014 (ii) continue progress towards our 9 percent operating return on equity goal by 2015 • Accelerate operating effectiveness (i) optimize sourcing (ii) improve operating platforms 17 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1 Business of CNO • Further enhance the Customer Experience (ii) Make further progress towards a 20 percent dividend payout (i) continue to improve communications with customers (ii) track progress through a set of client service metrics including net promoter score (a standard tool for measuring, understanding and improving the customer experience) • Tactically deploy excess capital (i) Meet our share repurchase guidance of $225 million to $300 million in 2014 ratio by 2015 • Continue to invest in and develop our talent (i) actively drive job development and rotation programs (ii) develop future leaders through our leadership development program Other Information our executive offices are located at 11825 n. pennsylvania Street, carmel, indiana 46032, and our telephone number is (317) 817-6100. our annual reports on form 10-K, quarterly reports on form 10-Q, current reports on form 8-K and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities exchange act are available free of charge on our website at www.cnoinc.com as soon as reasonably practicable after they are electronically filed with, or furnished to, the Securities and exchange commission (the “Sec”). these filings are also available on the Sec’s website at www.sec.gov. in addition, the public may read and copy any document we file at the Sec’s public reference room located at 100 f Street, ne, room 1580, Washington, d.c. 20549. the public may obtain information on the operation of the public reference room by calling the Sec at 1-800-Sec-0330. copies of these filings are also available, without charge, from cno investor relations, 11825 n. pennsylvania Street, carmel, in 46032. our website also includes the charters of our audit and enterprise risk committee, executive committee, governance and nominating committee, human resources and compensation committee and investment committee, as well as our corporate governance operating principles and our code of business conduct and ethics that applies to all officers, directors and employees. copies of these documents are available free of charge on our website at www.cnoinc.com or from cno investor relations at the address shown above. Within the time period specified by the Sec and the new York Stock exchange, we will post on our website any amendment to our code of business conduct and ethics and any waiver applicable to our principal executive officer, principal financial officer or principal accounting officer. in June 2013, we filed with the new York Stock exchange the annual ceo certification regarding the company’s compliance with their corporate governance listing standards as required by Section 303a.12(a) of the new York Stock exchange Listed company Manual. in addition, we have filed as exhibits to this 2013 form 10-K the applicable certifications of the company’s chief executive officer and chief financial officer required under Section 302 of the Sarbanes-oxley act of 2002 regarding the company’s public disclosures. cno became the successor to conseco, inc., an indiana corporation (our “predecessor”), in connection with a bankruptcy reorganization which became effective on September 10, 2003 (the “effective date”). our predecessor was organized in 1979 and commenced operations in 1982. data in item 1 are provided as of or for the year ended december 31, 2013 (as the context implies), unless otherwise indicated. Marketing and Distribution Insurance our insurance subsidiaries develop, market and administer health insurance, annuity, individual life insurance and other insurance products. We sell these products through three primary distribution channels: career agents, independent producers (some of whom sell one or more of our product lines exclusively) and direct marketing. We had premium collections of $3.5 billion, $3.3 billion and $3.6 billion in 2013, 2012 and 2011, respectively. our insurance subsidiaries collectively hold licenses to market our insurance products in all fifty states, the district of columbia, and certain protectorates of the united States. Sales to residents of the following states accounted for at least five percent of our 2013 collected premiums: florida (7.9 percent), pennsylvania (6.3 percent), texas (6.2 percent) and california (6.1 percent). We believe that most purchases of life insurance, accident and health insurance and annuity products occur only after individuals are contacted and solicited by an insurance agent. accordingly, the success of our distribution system is largely dependent on our ability to attract and retain experienced and highly motivated agents. a description of our primary distribution channels is as follows: Career Agents. the products of the bankers Life segment are sold through a career agency force of over 5,750 agents and sales managers working from 301 bankers Life branch offices and satellites. these agents establish one-on-one contact with potential policyholders and promote strong personal relationships with existing policyholders. the career agents sell primarily Medicare supplement and long-term care insurance policies, life insurance and annuities. in 2013, this distribution channel accounted for $2.4 billion, or 70 percent, of our total collected premiums. these 18 CNO FINANCIAL GROUP, INC. - Form 10-K PART I ITEM 1 Business of CNO agents sell bankers Life policies, as well as Medicare advantage plans primarily through distribution arrangements with humana and united healthcare, and typically visit the prospective policyholder’s home to conduct personalized “kitchen-table” sales presentations. after the sale of an insurance policy, the agent serves as a contact person for policyholder questions, claims assistance and additional insurance needs. Independent Producers. the products of the Washington national segment are sold through a diverse network of independent agents, insurance brokers and marketing organizations. the general agency and insurance brokerage distribution system is comprised of independent licensed agents doing business in all fifty states, the district of columbia, and certain protectorates of the united States. in 2013, this distribution channel accounted for $793.0 million, or 23 percent, of our total collected premiums. Marketing organizations typically recruit agents by advertising our products and commission structure through direct mail advertising or through seminars for agents and brokers. these organizations bear most of the costs incurred in marketing our products. We compensate the marketing organizations by paying them a percentage of the commissions earned on new sales generated by agents recruited by such organizations. certain of these marketing organizations are specialty organizations that have a marketing expertise or a distribution system related to a particular product or market, such as worksite and individual health products. the products of the Washington national segment are also sold through our wholly-owned marketing organization, pMa. Direct Marketing. this distribution channel is engaged primarily in the sale of graded benefit life insurance policies through colonial penn. in 2013, this channel accounted for $231.7 million, or 7 percent, of our total collected premiums. Products the following table summarizes premium collections by major category and segment for the years ended december 31, 2013, 2012 and 2011 (dollars in millions): TOTAL PREMIUM COLLECTIONS health: bankers Life Washington national colonial penn other cno business total health annuities: bankers Life other cno business total annuities Life: bankers Life Washington national colonial penn other cno business total life TOTAL PREMIUM COLLECTIONS 2013 2012 2011 $ $ 1,317.8 595.7 4.1 24.2 1,941.8 744.1 4.6 748.7 368.3 13.4 227.6 155.1 764.4 3,454.9 $ $ 1,323.9 $ 576.3 4.9 25.8 1,930.9 709.0 3.8 712.8 314.6 14.2 211.9 165.0 705.7 3,349.4 $ 1,330.6 569.8 5.7 27.8 1,933.9 985.5 16.4 1,001.9 250.0 16.0 196.4 179.4 641.8 3,577.6 19 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1 Business of CNO our insurance subsidiaries collected premiums from the following products: Health HEALTH PREMIUM COLLECTIONS (DOLLARS IN MILLIONS) Medicare supplement: bankers Life Washington national colonial penn total Long-term care: bankers Life other cno business total prescription drug plan and Medicare advantage products included in bankers Life Supplemental health: bankers Life Washington national total other: bankers Life Washington national colonial penn other cno business total TOTAL HEALTH PREMIUM COLLECTIONS the following describes our major health products: 2013 745.3 101.9 3.7 850.9 534.0 23.6 557.6 18.2 9.9 491.3 501.2 10.4 2.5 .4 .6 13.9 1,941.8 $ $ 2012 717.2 $ 113.9 4.5 835.6 546.5 25.1 571.6 47.8 1.9 459.7 461.6 10.5 2.7 .4 .7 14.3 1,930.9 $ 2011 701.2 132.1 5.2 838.5 561.9 27.0 588.9 56.5 — 434.2 434.2 11.0 3.5 .5 .8 15.8 1,933.9 $ $ Medicare Supplement Long-Term Care Medicare supplement collected premiums were $850.9 million during 2013 or 25 percent of our total collected premiums. Medicare is a federal health insurance program for disabled persons and seniors (age 65 and older). part a of the program provides protection against the costs of hospitalization and related hospital and skilled nursing facility care, subject to an initial deductible, related coinsurance amounts and specified maximum benefit levels. the deductible and coinsurance amounts are subject to change each year by the federal government. part b of Medicare covers doctor’s bills and a number of other medical costs not covered by part a, subject to deductible and coinsurance amounts for charges approved by Medicare. the deductible amount is subject to change each year by the federal government. Medicare supplement policies provide coverage for many of the hospital and medical expenses which the Medicare program does not cover, such as deductibles, coinsurance costs (in which the insured and Medicare share the costs of medical expenses) and specified losses which exceed the federal program’s maximum benefits. our Medicare supplement plans automatically adjust coverage to reflect changes in Medicare benefits. in marketing these products, we currently concentrate on individuals who have recently become eligible for Medicare by reaching the age of 65. approximately 59 percent of new sales of Medicare supplement policies in 2013 were to individuals who had recently reached the age of 65. bankers Life sells Medicare supplement insurance. Washington national discontinued new sales of Medicare supplement policies in the fourth quarter of 2012 to focus on the sale of supplemental health products. Long-term care collected premiums were $557.6 million during 2013, or 16 percent of our total collected premiums. Long-term care products provide coverage, within prescribed limits, for nursing homes, home healthcare, or a combination of both. We sell the long-term care plans primarily to retirees and, to a lesser degree, to older self-employed individuals in the middle-income market. current nursing home care policies cover incurred charges up to a daily fixed-dollar limit with an elimination period (which, similar to a deductible, requires the insured to pay for a certain number of days of nursing home care before the insurance coverage begins), subject to a maximum benefit. home healthcare policies cover incurred charges after a deductible or elimination period and are subject to a weekly or monthly maximum dollar amount, and an overall benefit maximum. comprehensive policies cover both nursing home care and home healthcare. We monitor the loss experience on our long-term care products and, when necessary, apply for rate increases in the jurisdictions in which we sell such products. regulatory filings are made before we increase our premiums on these products. a small portion of our long-term care business resides in the other cno business segment. this business was sold through independent producers and was largely underwritten by certain of our subsidiaries prior to their acquisitions by our predecessor in 1996 and 1997. the performance of these blocks of business did not meet the expectations we had when the blocks were acquired. as a result, we ceased selling new long-term care policies through independent distribution in 2003. in december 2013, we ceded the long-term care business in the other cno business 20 CNO FINANCIAL GROUP, INC. - Form 10-K PART I ITEM 1 Business of CNO segment to an unaffiliated reinsurer as further described in the note to the consolidated financial statements entitled “Summary of Significant accounting policies - reinsurance”. We continue to sell long-term care insurance through the bankers Life career agent distribution channel. this business is underwritten using stricter underwriting and pricing standards than had previously been used on our acquired blocks of long- term care business included in the other cno business segment. Prescription Drug Plan and Medicare Advantage improvement and the Medicare prescription drug, Modernization act of 2003 provided for the introduction of a prescription drug program under Medicare part d. persons eligible for Medicare can receive their part d coverage through a stand- alone pdp. in order to offer a pdp product to our current and potential future policyholders without investment in management and infrastructure, we entered into a national distribution agreement with coventry to use our career and independent agents to distribute coventry’s pdp product, advantra rx. We receive fees related to the pdp plans sold through our distribution channels. in addition, cno had a quota-share reinsurance agreement with coventry for cno enrollees that provided cno with a specified percentage of net premiums and related profits subject to a risk corridor. in august 2013, we received a notice of coventry’s intent to terminate the pdp quota-share reinsurance agreement whereby we assumed a portion of the risk related to the pdp business sold through our bankers Life segment. We continue to receive distribution income from coventry for pdp business sold through our bankers Life segment. pdp collected premiums were $18.2 million during 2013 or 1 percent of our total collected premiums. bankers Life primarily partners with humana and united healthcare to offer Medicare advantage plans to its policyholders and consumers nationwide through its career agency force and receives marketing fees based on sales. Supplemental Health Products Supplemental health collected premiums were $501.2 million during 2013, or 14 percent of our total collected premiums. these policies generally provide fixed or limited benefits. cancer insurance and heart/stroke products are guaranteed renewable individual accident and health insurance policies. payments under cancer insurance policies are generally made directly to, or at the direction of, the policyholder following diagnosis of, or treatment for, a covered type of cancer. heart/stroke policies provide for payments directly to the policyholder for treatment of a covered heart disease, heart attack or stroke. accident products combine insurance for accidental death with limited benefit disability income insurance. hospital indemnity products provide a fixed dollar amount per day of confinement in a hospital. the benefits provided under the supplemental health policies do not necessarily reflect the actual cost incurred by the insured as a result of the illness, or accident, and benefits are not reduced by any other medical insurance payments made to or on behalf of the insured. approximately 71 percent of the total number of our supplemental health policies inforce was sold with return of premium or cash value riders. the return of premium rider generally provides that, after a policy has been inforce for a specified number of years or upon the policyholder reaching a specified age, we will pay to the policyholder, or in some cases, a beneficiary under the policy, the aggregate amount of all premiums paid under the policy, without interest, less the aggregate amount of all claims incurred under the policy. for some policies, the return of premium rider does not have any claim offset. the cash value rider is similar to the return of premium rider, but also provides for payment of a graded portion of the return of premium benefit if the policy terminates before the return of premium benefit is earned. premiums collected on supplemental health products in the bankers Life segment relate to a new critical illness product that was introduced in 2012. this critical illness insurance product pays a lump sum cash benefit directly to the insured when the insured is diagnosed with a specified critical illness. the product is designed to provide additional financial protection associated with treatment and recovery as well as cover non-medical expenses such as: (i) loss of income; (ii) at home recovery or treatment; (iii) experimental and/or alternative medicine; (iv) co-pays, deductibles and out-of-network expenses; and (v) child care and transportation costs. Other Health Products collected premiums on other health products were $13.9 million during 2013. this category includes various other health products such as major medical health insurance, senior hospital indemnity and disability income products which are sold in small amounts and other products which are no longer actively marketed. Annuities ANNUITy PREMIUM COLLECTIONS (DOLLARS IN MILLIONS) fixed index annuity: bankers Life other cno business total fixed index annuity premium collections other fixed rate annuity: bankers Life other cno business total fixed rate annuity premium collections TOTAL ANNUITY PREMIUM COLLECTIONS 2013 566.8 3.8 570.6 177.3 .8 178.1 748.7 $ $ 2012 505.0 $ 2.9 507.9 204.0 .9 204.9 712.8 $ 2011 708.4 13.4 721.8 277.1 3.0 280.1 1,001.9 $ $ 21 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1 Business of CNO during 2013, we collected annuity premiums of $748.7 million or 22 percent of our total premiums collected. annuity products include fixed index annuity, traditional fixed rate annuity and single premium immediate annuity products sold through bankers Life. annuities offer a tax-deferred means of accumulating savings for retirement needs, and provide a tax-efficient source of income in the payout period. our major source of income from fixed rate annuities is the spread between the investment income earned on the underlying general account assets and the interest credited to contractholders’ accounts. for fixed index annuities, our major source of income is the spread between the investment income earned on the underlying general account assets and the cost of the index options purchased to provide index-based credits to the contractholders’ accounts. the change in mix of premium collections between bankers Life’s fixed index products and fixed annuity products has fluctuated due to volatility in the financial markets in recent periods. in addition, premium collections from bankers Life’s fixed annuity products decreased in 2013 and 2012 as low market interest rates negatively impacted the attractiveness to the consumer of these products. the following describes the major annuity products: Fixed Index Annuities these products accounted for $570.6 million, or 17 percent, of our total premium collections during 2013. the account value (or “accumulation value”) of these annuities is credited in an amount that is based on changes in a particular index during a specified period of time. Within each contract issued, each fixed index annuity specifies: • the index to be used. • the time period during which the change in the index is measured. at the end of the time period, the change in the index is applied to the account value. the time period of the contract ranges from 1 to 4 years. • the method used to measure the change in the index. • the measured change in the index is multiplied by a “participation rate” (percentage of change in the index) before the credit is applied. Some policies guarantee the initial participation rate for the life of the contract, and some vary the rate for each period. • the measured change in the index may also be limited by a “cap” before the credit is applied. Some policies guarantee the initial cap for the life of the contract, and some vary the cap for each period. • the measured change in the index may also be limited to the excess in the measured change over a “margin” before the credit is applied. Some policies guarantee the initial margin for the life of the contract, and some vary the margin for each period. these products have guaranteed minimum cash surrender values, regardless of actual index performance and the resulting indexed- based interest credits applied. We have generally been successful at hedging increases to policyholder benefits resulting from increases in the indices to which the product’s return is linked. 22 CNO FINANCIAL GROUP, INC. - Form 10-K Other Fixed Rate Annuities these products include fixed rate single-premium deferred flexible premium deferred annuities annuities (“Spdas”), (“fpdas”) and single-premium immediate annuities (“Spias”). these products accounted for $178.1 million, or 5 percent, of our total premium collections during 2013, of which Spdas and fpdas comprised $162.9 million. our fixed rate Spdas and fpdas typically have an interest rate (the “crediting rate”) that is guaranteed by the company for the first policy year, after which we have the discretionary ability to change the crediting rate to any rate not below a guaranteed minimum rate. the guaranteed rates on annuities written recently range from 1.0 percent to 1.7 percent, and the rates on all policies inforce range from 1.0 percent to 5.5 percent. the initial crediting rate is largely a function of: • the interest rate we can earn on invested assets acquired with the new annuity fund deposits; • the costs related to marketing and maintaining the annuity products; and • the rates offered on similar products by our competitors. for subsequent adjustments to crediting rates, we take into account current and prospective yields on investments, annuity surrender assumptions, competitive industry pricing and the crediting rate history for particular groups of annuity policies with similar characteristics. in 2013, a significant portion of our new annuity sales were “bonus interest” products. the initial crediting rate on these products generally specifies a bonus crediting rate of up to .5 percent of the annuity deposit for the first policy year only. after the first year, the bonus interest portion of the initial crediting rate is automatically discontinued, and the renewal crediting rate is established. as of december 31, 2013, the average crediting rate, excluding bonuses, on our outstanding traditional annuities was 3.1 percent. Withdrawals from deferred annuities we are currently selling are generally subject to a surrender charge of 8 percent to 10 percent in the first year, declining to zero over a 5 to 12 year period, depending on issue age and product. Surrender charges are set at levels intended to protect the company from loss on early terminations and to reduce the likelihood that policyholders will terminate their policies during periods of increasing interest rates. this practice is intended to lengthen the duration of policy liabilities and to enable us to maintain profitability on such policies. penalty-free withdrawals from deferred annuities of up to 10 percent of either premiums or account value are available in most plans after the first year of the annuity’s term. Some deferred annuity products apply a market value adjustment during the surrender charge period. this adjustment is determined by a formula specified in the annuity contract, and may increase or decrease the cash surrender value depending on changes in the amount and direction of market interest rates or credited interest rates at the time of withdrawal. the resulting cash surrender values will be at least equal to the guaranteed minimum values. Spias accounted for $15.2 million, or .4 percent, of our total premiums collected in 2013. Spias are designed to provide a series of periodic payments for a fixed period of time or for life, PART I ITEM 1 Business of CNO according to the policyholder’s choice at the time of issuance. once the payments begin, the amount, frequency and length of time over which they are payable are fixed. Spias often are purchased by persons at or near retirement age who desire a steady stream of payments over a future period of years. the single premium is often the payout from a deferred annuity contract. the implicit interest rate on Spias is based on market conditions when the policy is issued. the implicit interest rate on our outstanding Spias averaged 7.2 percent at december 31, 2013. Life Insurance LIFE INSURANCE PREMIUM COLLECTIONS (DOLLARS IN MILLIONS) interest-sensitive life products: bankers Life colonial penn other cno business total interest-sensitive life premium collections traditional life: bankers Life Washington national colonial penn other cno business total traditional life premium collections TOTAL LIFE INSURANCE PREMIUM COLLECTIONS Life products include traditional and interest-sensitive life insurance products. these products are currently sold through the bankers Life, Washington national and colonial penn segments. during 2013, we collected life insurance premiums of $764.4 million, or 22 percent, of our total collected premiums. Sales of life products are affected by the financial strength ratings assigned to our insurance subsidiaries by independent rating agencies. See “competition” below. Interest-Sensitive Life Products these products include universal life and other interest-sensitive life products that provide life insurance with adjustable rates of return related to current interest rates. they accounted for $259.6 million, or 7 percent, of our total collected premiums in 2013. these products are marketed by independent producers and, to a lesser extent, career agents (including independent producers and career agents specializing in worksite sales). the principal differences between universal life products and other interest- sensitive life products are policy provisions affecting the amount and timing of premium payments. universal life policyholders may vary the frequency and size of their premium payments, and policy benefits may also fluctuate according to such payments. premium payments under other interest-sensitive policies may not be varied by the policyholders. universal life products include fixed index universal life products. the account value of these policies is credited with interest at a guaranteed rate, plus additional interest credits based on changes in a particular index during a specified time period. Traditional Life these products accounted for $504.8 million, or 15 percent, of our total collected premiums in 2013. traditional life policies, including whole life, graded benefit life, term life and single premium whole life products, are marketed through independent producers, career agents and direct response marketing. under whole life policies, the policyholder generally pays a level premium 2013 125.8 .3 133.5 259.6 242.5 13.4 227.3 21.6 504.8 764.4 $ $ 2012 88.1 $ .5 140.1 228.7 226.5 14.2 211.4 24.9 477.0 705.7 $ 2011 71.3 .6 152.9 224.8 178.7 16.0 195.8 26.5 417.0 641.8 $ $ over an agreed period or the policyholder’s lifetime. the annual premium in a whole life policy is generally higher than the premium for comparable term insurance coverage in the early years of the policy’s life, but is generally lower than the premium for comparable term insurance coverage in the later years of the policy’s life. these policies combine insurance protection with a savings component that gradually increases in amount over the life of the policy. the policyholder may borrow against the savings component generally at a rate of interest lower than that available from other lending sources. the policyholder may also choose to surrender the policy and receive the accumulated cash value rather than continuing the insurance protection. term life products offer pure insurance protection for life with a guaranteed level premium for a specified period of time-typically 5, 10, 15 or 20 years. in some instances, these products offer an option to return the premium at the end of the guaranteed period. life products also include graded benefit traditional life insurance products. graded benefit life products accounted for $225.2 million, or 7 percent, of our total collected premiums in 2013. graded benefit life insurance products are offered on an individual basis primarily to persons age 50 to 85, principally in face amounts of $400 to $25,000, without medical examination or evidence of insurability. premiums are paid as frequently as monthly. benefits paid are less than the face amount of the policy during the first two years, except in cases of accidental death. our colonial penn segment markets graded benefit life policies under its own brand name using direct response marketing techniques. new policyholder leads are generated primarily from television, print advertisements and direct response mailings. traditional life products also include single premium whole life insurance. this product requires one initial lump sum payment in return for providing life insurance protection for the insured’s entire lifetime. Single premium whole life products accounted for $70.4 million, or 2.0 percent, of our total collected premiums in 2013. 23 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1 Business of CNO Investments 40|86 advisors, inc. (“40|86 advisors”, a registered investment advisor and wholly owned subsidiary of cno) manages the investment portfolios of our insurance subsidiaries. 40|86 advisors had approximately $26.8 billion of assets (at fair value) under management at december 31, 2013, of which $26.6 billion were our assets and $.2 billion were assets managed for third parties. our general account investment strategies are to: • provide largely stable investment income from a diversified high quality fixed income portfolio; • maximize and maintain a stable spread between our investment income and the yields we pay on insurance products; • sustain adequate liquidity levels to meet operating cash requirements; • continually monitor and manage the relationship between our investment portfolio and the financial characteristics of our insurance reserves such as durations and cash flows; and • maximize total return through active investment management. investment activities are an important and integral part of our business because investment income is a significant component of our revenues. the profitability of many of our insurance products is significantly affected by spreads between interest yields on investments and rates credited on insurance liabilities. also, certain insurance products are priced based on long term assumptions including investment returns. although substantially all credited rates on Spdas, fpdas and interest sensitive life products may be changed annually (subject to minimum guaranteed rates), changes in crediting rates may not be sufficient to maintain targeted investment spreads in all economic and market environments. in addition, competition, minimum guaranteed rates and other factors, including the impact of surrenders and withdrawals, may limit our ability to adjust or to maintain crediting rates at levels necessary to avoid narrowing of spreads under certain market conditions. as of december 31, 2013, the average yield, computed on the cost basis of our fixed maturity portfolio, was 5.6 percent, and the average interest rate credited or accruing to our total insurance liabilities was 4.5 percent. We manage the equity-based risk component of our fixed index annuity products by: • purchasing equity-based options with similar payoff characteristics; and • adjusting the participation rate to reflect the change in the cost of such options (such cost varies based on market conditions). the price of the options we purchase to manage the equity- based risk component of our fixed index annuities varies based on market conditions. all other factors held constant, the price of the options generally increases with increases in the volatility of the applicable indices, which may either reduce the profitability of the fixed index products or cause us to lower participation rates. accordingly, volatility of the indices is one factor in the uncertainty regarding the profitability of our fixed index products. We attempt to mitigate this risk by adjusting participation rates to reflect the change in the cost of such options. our invested assets are predominately fixed rate in nature and their value fluctuates with changes in market rates. We seek to manage the interest rate risk inherent in our business by managing the durations and cash flows of our fixed maturity investments along with those of the related insurance liabilities. for example, one management measure we use is asset and liability duration. duration measures expected change in fair value for a given change in interest rates. if interest rates increase by 1 percent, the fair value of a fixed maturity security with a duration of 5 years is typically expected to decrease in value by approximately 5 percent. When the estimated durations of assets and liabilities are similar, a change in the value of assets should be largely offset by a change in the value of liabilities. We calculate asset and liability durations using our estimates of future asset and liability cash flows. at december 31, 2013, the duration of our fixed income securities (as modified to reflect prepayments and potential calls) was approximately 8.2 years and the duration of our insurance liabilities was approximately 8.1 years. While our investment portfolio had a longer duration and, consequently, was more sensitive to interest rate fluctuations than our liabilities at that date, this sensitivity was within our guidelines. Competition the markets in which we operate are competitive. compared to cno, many companies in the financial services industry are larger, have greater capital, technological and marketing resources, have greater access to capital and other sources of liquidity at a lower cost, offer broader and more diversified product lines, have greater brand recognition, have larger staffs and higher ratings. an expanding number of banks, securities brokerage firms and other financial intermediaries also market insurance products or offer competing products, such as mutual fund products, traditional bank investments and other investment and retirement funding alternatives. We also compete with many of these companies and others in providing services for fees. in most areas, competition is based on a number of factors including pricing, service provided to distributors and policyholders and ratings. cno’s subsidiaries must also compete to attract and retain the allegiance of agents, insurance brokers and marketing companies. in the individual health insurance business, companies compete primarily on the bases of marketing, service and price. pursuant to federal regulations, the Medicare supplement products offered 24 CNO FINANCIAL GROUP, INC. - Form 10-K PART I ITEM 1 Business of CNO by all companies have standardized policy features. this increases the comparability of such policies and intensifies competition based on other factors. See “-insurance underwriting” and information. in “governmental regulation” for additional addition to competing with the products of other insurance companies, commercial banks, thrifts, mutual funds and broker dealers, our insurance products compete with health maintenance organizations, preferred provider organizations and other health care-related institutions which provide medical benefits based on contractual agreements. our principal competitors vary by product line. our main competitors for agent-sold long-term care insurance products include genworth, Mutual of omaha and northwestern Mutual. our main competitors for agent-sold Medicare supplement insurance products include blue cross and blue Shield plans, Mutual of omaha and united healthcare. our main competitors for life insurance sold through direct marketing channels include gerber Life, MetLife, Mutual of omaha, new York Life and subsidiaries of torchmark. our main competitors for supplemental health products sold through our Washington national segment include afLac, subsidiaries of allstate, colonial Life and accident company and subsidiaries of torchmark. in some of our product lines, such as life insurance and fixed annuities, we have a relatively small market share. even in some of the lines in which we are one of the top writers, our market share is relatively small. for example, while, based on an individual Long-term care insurance Survey, our bankers Life segment ranked eighth in annualized premiums of individual long-term care insurance in 2012 with a market share of approximately 2.8 percent, the top seven writers of individual long-term care insurance had annualized premiums with a combined market share of approximately 87 percent during the period. in addition, while, based on the naic’s 2012 Medicare Supplement Loss ratios report, we ranked fifth in direct premiums earned for Medicare supplement insurance in 2012 with a market share of 3.8 percent, the top writer of Medicare supplement insurance had direct premiums with a market share of 33 percent during the period. Most of our major competitors have higher financial strength ratings than we do. Many of our competitors are larger companies that have greater capital, technological and marketing resources and have access to capital at a lower cost. recent industry consolidation, including business combinations among insurance and other financial services companies, has resulted in larger competitors with even greater financial resources. furthermore, changes in federal law have narrowed the historical separation between banks and insurance companies, enabling traditional banking institutions to enter the insurance and annuity markets and further increase competition. this increased competition may harm our ability to maintain or improve our profitability. in addition, because the actual cost of products is unknown when they are sold, we are subject to competitors who may sell a product at a price that does not cover its actual cost. accordingly, if we do not also lower our prices for similar products, we may lose market share to these competitors. if we lower our prices to maintain market share, our profitability will decline. the colonial penn segment has faced increased competition from other insurance companies who also distribute products through direct marketing. in addition, the demand and cost of television advertising appropriate for colonial penn’s campaigns has increased. in recent periods, higher advertising costs have increased the average cost to generate a tV lead, and may potentially negatively impact the percentage of leads that ultimately purchase a colonial penn policy. We must attract and retain sales representatives to sell our insurance and annuity products. Strong competition exists among insurance and financial services companies for sales representatives. We compete for sales representatives primarily on the basis of our financial position, financial strength ratings, support services, compensation, products and product features. our competitiveness for such agents also depends upon the relationships we develop with these agents. an important competitive factor for life insurance companies is the ratings they receive from nationally recognized rating organizations. agents, insurance brokers and marketing companies who market our products and prospective purchasers of our products use the ratings of our insurance subsidiaries as one factor in determining which insurer’s products to market or purchase. ratings have the most impact on our sales in the worksite market and sales of our annuity, interest-sensitive life insurance and long-term care products. financial strength ratings provided by a.M. best company (“a.M. best”), fitch ratings (“fitch”), Standard & poor’s corporation (“S&p”) and Moody’s investor Services, inc. (“Moody’s”) are the rating agency’s opinions of the ability of our insurance subsidiaries to pay policyholder claims and obligations when due. they are not directed toward the protection of investors, and such ratings are not recommendations to buy, sell or hold securities. as summarized below, all four of these rating agencies have upgraded the financial strength ratings of our primary insurance subsidiaries, except conseco Life, over the last two years. on february 6, 2014, the “baa3” financial strength ratings of our primary insurance subsidiaries, except conseco Life, were placed on review for upgrade by Moody’s. Moody’s also affirmed the financial strength rating of “ba1” of conseco Life with a stable outlook. a rating under review indicates that a rating is under consideration for a change in the near term. Most rating reviews are completed within 45 to 180 days; however, some reviews are completed more quickly and many require considerably more time. on august 29, 2012, Moody’s upgraded the financial strength ratings of our primary insurance subsidiaries, except conseco Life, to “baa3” from “ba1”. a “stable” designation means that a rating is not likely to change. Moody’s financial strength ratings range from “aaa” to “c”. these ratings may be supplemented with numbers “1”, “2”, or “3” to show relative standing within a category. in Moody’s view, an insurer rated “baa” offers adequate 25 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1 Business of CNO financial security, however, certain protective elements may be lacking or may be characteristically unreliable over any great length of time. in Moody’s view, an insurer rated “ba” offers questionable financial security and, often, the ability of these companies to meet policyholders’ obligations may be very moderate and thereby not well safeguarded in the future. Moody’s has twenty-one possible ratings. there are nine ratings above the “baa3” rating of our primary insurance subsidiaries, other than conseco Life, and eleven ratings that are below the rating. there are ten ratings above the “ba1” rating of conseco Life and ten ratings that are below that rating. on September 27, 2013, a.M. best affirmed the financial strength rating of “b++” of our primary insurance subsidiaries as well as the “b-” rating of conseco Life and the outlook for all of these ratings is stable. on September 4, 2012, a.M. best upgraded the financial strength ratings of our primary insurance subsidiaries, except conseco Life, to “b++” from “b+”. a.M. best also affirmed the financial strength rating of “b-” of conseco Life. the outlook for all ratings is stable. a “stable” designation means that there is a low likelihood of a rating change due to stable financial market trends. the “b++” rating is assigned to companies that have a good ability, in a.M. best’s opinion, to meet their ongoing obligations to policyholders. a “b-” rating is assigned to companies that have a fair ability, in a.M. best’s opinion, to meet their current obligations to policyholders, but are financially vulnerable to adverse changes in underwriting and economic conditions. a.M. best ratings for the industry currently range from “a++ (Superior)” to “f (in Liquidation)” and some companies are not rated. an “a++” rating indicates a superior ability to meet ongoing obligations to policyholders. a.M. best has sixteen possible ratings. there are four ratings above the “b++” rating of our primary insurance subsidiaries, other than conseco Life, and eleven ratings that are below that rating. there are seven ratings above the “b-” rating of conseco Life and eight ratings that are below that rating. on September 20, 2013, fitch affirmed the financial strength ratings of “bbb” of our primary insurance subsidiaries as well as the “bb+” rating of conseco Life and the outlook for all of these ratings is stable. on february 3, 2012, fitch upgraded the financial strength ratings of our primary insurance subsidiaries, except conseco Life, to “bbb” (from “bbb-” or “bb+” depending on the company). fitch also affirmed the financial strength rating of “bb+” of conseco Life. a “bbb” rating, in fitch’s opinion, indicates that there is currently a low expectation of ceased or interrupted payments. the capacity to meet policyholder and contract obligations on a timely basis is considered adequate, but adverse changes in circumstances and economic conditions are more likely to impact this capacity. a “bb” rating, in fitch’s opinion, indicates that there is an elevated vulnerability to ceased or interrupted payments, particularly as the result of adverse economic or market changes over time. however, business or financial alternatives may be available to allow for policyholder and contract obligations to be met in a timely manner. fitch ratings for the industry range from “aaa exceptionally Strong” to “c distressed” and some companies are not rated. pluses and minuses show the relative standing within a category. fitch has nineteen possible ratings. there are eight ratings above the “bbb” rating of our primary insurance subsidiaries, other than conseco Life, and ten ratings that are below that rating. there are ten ratings above the “bb+” rating of conseco Life and eight ratings that are below that rating. on May 3, 2013, S&p upgraded the financial strength ratings of our primary insurance subsidiaries, except conseco Life, to “bbb-” from “bb+”. on July 24, 2013, S&p again upgraded the financial strength ratings of our primary insurance subsidiaries, except conseco Life, to “bbb” from “bbb-”. also, on July 24, 2013, S&p downgraded the financial strength rating of conseco Life to “b” from “b+”. the outlook for all ratings is stable. a “stable” outlook means that a rating is not likely to change. S&p financial strength ratings range from “aaa” to “r” and some companies are not rated. an insurer rated “bbb” or higher is regarded as having financial security characteristics that outweigh any vulnerabilities, and is highly likely to have the ability to meet financial commitments. an insurer rated “bbb”, in S&p’s opinion, has good financial security characteristics, but is more likely to be affected by adverse business conditions than are higher rated insurers. pluses and minuses show the relative standing within a category. in S&p’s view, an insurer rated “b” has weak financial security characteristics and adverse business conditions will likely impair its ability to meet financial commitments. S&p has twenty-one possible ratings. there are eight ratings above the “bbb” rating of our primary insurance subsidiaries, other than conseco Life, and twelve ratings that are below that rating. there are fourteen ratings above the “b” rating of conseco Life and six ratings that are below that rating. rating agencies have increased the frequency and scope of their credit reviews and requested additional information from the companies that they rate, including us. they may also adjust upward the capital and other requirements employed in the rating agency models for maintenance of certain ratings levels. We cannot predict what actions rating agencies may take, or what actions we may take in response. accordingly, downgrades and outlook revisions related to us or the life insurance industry may occur in the future at any time and without notice by any rating agency. these could increase policy surrenders and withdrawals, adversely affect relationships with our distribution channels, reduce new sales, reduce our ability to borrow and increase our future borrowing costs. 26 CNO FINANCIAL GROUP, INC. - Form 10-K PART I ITEM 1 Business of CNO Insurance Underwriting under regulations developed by the national association of insurance commissioners (the “naic”) (an association of state regulators and their staffs) and adopted by the states, we are prohibited from underwriting our Medicare supplement policies for certain first-time purchasers. if a person applies for insurance within six months after becoming eligible by reason of age, or disability in certain limited circumstances, the application may not be rejected due to medical conditions. Some states prohibit underwriting of all Medicare supplement policies. for other prospective Medicare supplement policyholders, such as senior citizens who are transferring to our products, the underwriting procedures are relatively limited, except for policies providing prescription drug coverage. before issuing long-term care products, we generally apply detailed underwriting procedures to assess and quantify the insurance risks. We require medical examinations of applicants (including blood and urine tests, where permitted) for certain health insurance products and for life insurance products which exceed prescribed policy amounts. these requirements vary according to the applicant’s age and may vary by type of policy or product. We also rely on medical records and the potential policyholder’s written application. in recent years, there have been significant regulatory changes with respect to underwriting certain types of health insurance. an increasing number of states prohibit underwriting and/or charging higher premiums for substandard risks. We Liabilities for Insurance Products at december 31, 2013, the total balance of our liabilities for insurance products was $24.9 billion. these liabilities are generally payable over an extended period of time. the profitability of our insurance products depends on pricing and other factors. differences between our expectations when we sold these products and our actual experience could result in future losses. for insurance products are calculated using Liabilities management’s best judgments, based on our past experience and standard actuarial tables, of mortality, morbidity, lapse rates, investment experience and expense levels with due consideration of provision for adverse development where prescribed by accounting principles generally accepted in the united States of america (“gaap”). for all of our insurance products, we establish an active life reserve, a liability for due and unpaid claims, claims in the course of settlement and incurred but not reported claims. in addition, for our health insurance business, we establish a reserve for the present value of amounts not yet due on incurred monitor changes in state regulation that affect our products, and consider these regulatory developments in determining the products we market and where we market them. our supplemental health policies are individually underwritten using a simplified issue application. based on an applicant’s responses on the application, the underwriter either: (i) approves the policy as applied for; (ii) approves the policy with reduced benefits; or (iii) rejects the application. Most of our life insurance policies are underwritten individually, although standardized underwriting procedures have been adopted for certain low face-amount life insurance coverages. after initial processing, insurance underwriters obtain the information needed to make an underwriting decision (such as medical examinations, doctors’ statements and special medical tests). after collecting and reviewing the information, the underwriter either: (i) approves the policy as applied for; (ii) approves the policy with an extra premium charge because of unfavorable factors; or (iii) rejects the application. We underwrite group insurance policies based on the characteristics of the group and its past claim experience. graded benefit life insurance policies are issued without medical examination or evidence of insurability. there is minimal underwriting on annuities. claims. Many factors can affect these reserves and liabilities, such as economic and social conditions, inflation, hospital and pharmaceutical costs, changes in doctrines of legal liability and extra-contractual damage awards. therefore, our reserves and liabilities are necessarily based on extensive estimates, assumptions and historical experience. establishing reserves is an uncertain process, and it is possible that actual claims will materially exceed our reserves and have a material adverse effect on our results of operations and financial condition. our financial results depend significantly upon the extent to which our actual claims experience is consistent with the assumptions we used in determining our reserves and pricing our products. if our assumptions are incorrect with respect to future claims, future policyholder premiums and policy charges or the investment income on assets supporting liabilities, or our reserves are insufficient to cover our actual losses and expenses, we would be required to increase our liabilities, which would negatively affect our operating results. 27 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1 Business of CNO Reinsurance consistent with the general practice of the life insurance industry, our subsidiaries enter into both facultative and treaty agreements of indemnity reinsurance with other insurance companies in order to reinsure portions of the coverage provided by our insurance products. indemnity reinsurance agreements are intended to limit a life insurer’s maximum loss on a large or unusually hazardous risk or to diversify its risk. indemnity reinsurance does not discharge the original insurer’s primary liability to the insured. our reinsured business is ceded to numerous reinsurers. based on our periodic review of their financial statements, insurance industry reports and reports filed with state insurance departments, we believe the assuming companies are able to honor all contractual commitments. as of december 31, 2013, the policy risk retention limit of our insurance subsidiaries was generally $.8 million or less. reinsurance ceded by cno represented 21 percent of gross combined life insurance inforce and reinsurance assumed represented .7 percent of net combined life insurance inforce. our principal reinsurers at december 31, 2013 were as follows (dollars in millions): Name of Reinsurer Wilton reassurance company Swiss re Life and health america inc. Security Life of denver insurance company Jackson national Life insurance company (“Jackson”)(a) Munich american reassurance company rga reinsurance company Lincoln national Life insurance company Scor global Life re insurance co of texas hannover Life reassurance company general re Life corporation all others(b) Ceded life insurance inforce 2,818.3 $ 2,471.8 1,879.6 962.4 700.4 579.0 395.3 361.4 266.2 220.4 822.8 11,477.6 $ A.M. Best rating a a+ a a+ a+ a+ a+ a a+ a++ (a) In addition to the life insurance business summarized above, Jackson has assumed certain annuity business from our insurance subsidiaries through a coinsurance agreement. Such business had total insurance policy liabilities of $1.5 billion at December 31, 2013. (b) No other single reinsurer assumed greater than 2 percent of the total ceded business inforce. in december 2013, two of our insurance subsidiaries with long- term care business in the other cno business segment entered into 100% coinsurance agreements ceding $495 million of long- term care reserves to beechwood re Ltd. (“bre”), a reinsurer domiciled in the cayman islands. bre was formed in 2012 and is focused on specialized insurance including long-term care. bre is a reinsurer that is not licensed, accredited or approved by the states of domicile of the insurance subsidiaries ceding the long-term care business. however, the insurance companies’ ceded reserve credits will be secured by assets in market-value trusts subject to a 7% over collateralization, investment guidelines and periodic true-up provisions. future payments into the trusts to maintain collateral requirements are the responsibility of bre. Employees at december 31, 2013, we had approximately 4,250 full time employees, including 1,750 employees supporting our bankers Life segment, 300 employees supporting our colonial penn segment and 2,200 employees supporting our shared services and our Washington national, other cno business and corporate segments. none of our employees are covered by a collective bargaining agreement. We believe that we have good relations with our employees. Governmental Regulation our insurance businesses are subject to extensive regulation and supervision by the insurance regulatory agencies of the jurisdictions in which they operate. this regulation and supervision is primarily for the benefit and protection of customers, and not for the benefit of investors or creditors. State laws generally establish supervisory agencies that have broad regulatory authority, including the power to: • grant and revoke business licenses; • regulate and supervise sales practices and market conduct; 28 CNO FINANCIAL GROUP, INC. - Form 10-K • establish guaranty associations; • license agents; • approve policy forms; • approve premium rates and premium rate increases for some lines of business such as long-term care and Medicare supplement; • establish reserve requirements; • prescribe the form and content of required financial statements and reports; • determine the reasonableness and adequacy of statutory capital and surplus; • perform financial, market conduct and other examinations; • define acceptable accounting principles; and • regulate the types and amounts of permitted investments. in addition, the naic develops model laws and regulations, many of which have been adopted by state legislators and/or insurance regulators, relating to: • reserve requirements; • risk-based capital (“rbc”) standards; • codification of insurance accounting principles; • investment restrictions; • restrictions on an insurance company’s ability to pay dividends; • credit for reinsurance; and • product illustrations. in addition to the regulations described above, most states have also enacted laws or regulations regarding the activities of insurance holding company systems, including acquisitions, the terms of surplus debentures, the terms of transactions between or involving insurance companies and their affiliates and other related matters. Various reporting and approval requirements apply to transactions between or involving insurance companies and their affiliates within an insurance holding company system, depending on the size and nature of the transactions. currently, the company and its insurance subsidiaries are registered as a holding company system pursuant to such laws and regulations in the domiciliary states of the insurance subsidiaries. in addition, the company’s insurance subsidiaries routinely report to other jurisdictions. insurance regulators may prohibit the payment of dividends or other payments by our insurance subsidiaries to parent companies if they determine that such payment could be adverse to our policyholders or contract holders. otherwise, the ability of our insurance subsidiaries to pay dividends is subject to state insurance department regulations and is based on the financial statements of our insurance subsidiaries prepared in accordance with statutory accounting practices prescribed or permitted by regulatory authorities, which differ from financial statements prepared in accordance with gaap. these regulations generally permit dividends to be paid by the insurance company if such dividends are not in excess of unassigned surplus and, for any 12-month period, are in amounts less than the greater of, or in a few states, the lesser of: • statutory net gain from operations or statutory net income for the prior year; or • 10 percent of statutory capital and surplus at the end of the preceding year. any dividends in excess of these levels require the approval of the director or commissioner of the applicable state insurance department. PART I ITEM 1 Business of CNO in accordance with an order from the florida office of insurance regulation, Washington national may not distribute funds to any affiliate or shareholder without prior notice to the florida office of insurance regulation. in addition, the rbc and other capital requirements described below can also limit, in certain circumstances, the ability of our insurance subsidiaries to pay dividends. our insurance subsidiaries that have long-term care business have made insurance regulatory filings seeking actuarially justified rate increases on our long-term care policies. Most of our long- term care business is guaranteed renewable, and, if necessary rate increases are not approved, we may be required to write off all or a portion of the deferred acquisition costs and the present value of future profits (collectively referred to as “insurance acquisition costs”) and establish a premium deficiency reserve. if we are unable to raise our premium rates because we fail to obtain approval for actuarially justified rate increases in one or more states, our financial condition and results of operations could be adversely affected. during 2006, the florida legislature enacted a statute, known as house bill 947, intended to provide new protections to long-term care insurance policyholders. among other requirements, this statute requires: (i) claim experience of affiliated long-term care insurers to be pooled in determining justification for rate increases for florida policyholders; and (ii) insurers with closed blocks of long-term care insurance to not raise rates above the comparable new business premium rates offered by affiliated insurers. the manner in which the requirements of this statute are applied to our long-term care policies in florida (including policies subject to the order from the florida office of insurance regulation as described in “Management’s discussion and analysis of consolidated financial condition and results of operations”) may affect our ability to achieve our anticipated rate increases on this business. Most states have also enacted legislation or adopted administrative regulations that affect the acquisition (or sale) of control of insurance companies. the nature and extent of such legislation and regulations vary from state to state. generally, these regulations require an acquirer of control to file detailed information and the plan of acquisition, and to obtain administrative approval prior to the acquisition of control. “control” is generally defined as the direct or indirect power to direct or cause the direction of the management and policies of a person and is rebuttably presumed to exist if a person or group of affiliated persons directly or indirectly owns or controls 10 percent or more of the voting securities of another person. using statutory statements filed with state regulators annually, the naic calculates certain financial ratios to assist state regulators in monitoring the financial condition of insurance companies. a “usual range” of results for each ratio is used as a benchmark. an insurance company may fall out of the usual range for one or more ratios because of specific transactions that are in themselves immaterial or eliminated at the consolidated level. generally, an insurance company will become subject to regulatory scrutiny if it falls outside the usual ranges of four or more of the ratios, and regulators may then act, if the company has insufficient capital, to constrain the company’s underwriting capacity. in the past, variances in certain ratios of our insurance subsidiaries have 29 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1 Business of CNO resulted in inquiries from insurance departments, to which we have responded. these inquiries have not led to any restrictions affecting our operations. the naic’s rbc requirements provide a tool for insurance regulators to determine the levels of statutory capital and surplus an insurer must maintain in relation to its insurance and investment risks and the need for possible regulatory attention. the rbc requirements provide four levels of regulatory attention, varying with the ratio of the insurance company’s total adjusted capital (“tac”, defined as the total of its statutory capital and surplus, asset valuation reserve and certain other adjustments) to its rbc (as measured on december 31 of each year), as follows: • if a company’s total adjusted capital is less than 100 percent but greater than or equal to 75 percent of its rbc (the “company action Level”), the company must submit a comprehensive plan to the regulatory authority proposing corrective actions aimed at improving its capital position; • if a company’s total adjusted capital is less than 75 percent but greater than or equal to 50 percent of its rbc, the regulatory authority will perform a special examination of the company and issue an order specifying the corrective actions that must be taken; • if a company’s total adjusted capital is less than 50 percent but greater than or equal to 35 percent of its rbc (the “authorized control Level”), the regulatory authority may take any action it deems necessary, including placing the company under regulatory control; and • if a company’s total adjusted capital is less than 35 percent of its rbc (the “Mandatory control Level”), the regulatory authority must place the company under its control. in addition, the rbc requirements currently provide for a trend test if a company’s total adjusted capital is between 100 percent and 125 percent of its rbc at the end of the year. the trend test calculates the greater of the decrease in the margin of total adjusted capital over rbc: • between the current year and the prior year; and • for the average of the last 3 years. it assumes that such decrease could occur again in the coming year. any company whose trended total adjusted capital is less than 95 percent of its rbc would trigger a requirement to submit a comprehensive plan as described above for the company action Level. in 2011, the naic approved an increase in the rbc requirements that would subject a company to the trend test if a company’s total adjusted capital is between 100 percent and 150 percent of its rbc at the end of the year (previously between 100 percent and 125 percent). however, this change will require the states to modify their rbc law before it becomes effective for their domiciled insurance companies. the 2013 statutory annual statements of each of our insurance subsidiaries reflect total adjusted capital in excess of the levels subjecting the subsidiaries to any regulatory action. in addition, although we are under no obligation to do so, we may elect to contribute additional capital or retain greater amounts of capital to strengthen the surplus of certain insurance subsidiaries. any election to contribute or retain additional capital could impact the amounts our insurance subsidiaries pay as dividends to the holding company. the ability of our insurance subsidiaries to pay dividends is also impacted by various criteria established by rating agencies to maintain or receive higher ratings and by the capital levels that we target for our insurance subsidiaries. the naic has adopted model long-term care policy language providing nonforfeiture benefits and has proposed a rate stabilization standard for long-term care policies. Various bills are introduced from time to time in the u.S. congress which propose the implementation of certain minimum consumer protection standards in all long-term care policies, including guaranteed renewability, protection against inflation and limitations on waiting periods for pre-existing conditions. federal legislation permits premiums paid for qualified long-term care insurance to be tax-deductible medical expenses and for benefits received on such policies to be excluded from taxable income. our insurance subsidiaries are required, under guaranty fund laws of most states, to pay assessments up to prescribed limits to fund policyholder losses or liabilities of insolvent insurance companies. typically, assessments are levied on member insurers on a basis which is related to the member insurer’s proportionate share of the business written by all member insurers. assessments can be partially recovered through a reduction in future premium taxes in some states. the company’s insurance subsidiaries are required to file detailed annual reports, in accordance with prescribed statutory accounting rules, with regulatory authorities in each of the jurisdictions in which they do business. as part of their routine oversight process, state insurance departments conduct periodic detailed examinations, generally once every three to five years, of the books, records and accounts of insurers domiciled in their states. these examinations are generally conducted in cooperation with the departments of two or three other states under guidelines promulgated by the naic. State regulatory authorities and industry groups have developed several initiatives regarding market conduct, including the form and content of disclosures to consumers, advertising, sales practices and complaint handling. Various state insurance departments periodically examine the market conduct activities of domestic and non-domestic insurance companies doing business in their states, including our insurance subsidiaries. the purpose of these market conduct examinations is to determine if operations are consistent with the laws and regulations of the state conducting the examination. State regulators have imposed significant fines and restrictions on our insurance company subsidiaries for improper market conduct. See “Management’s discussion and analysis of financial condition and results of operations”. in addition, market conduct has become one of the criteria used by rating agencies to establish the ratings of an insurance company. for example, a.M. best’s ratings analysis now includes a review of the insurer’s compliance program. 30 CNO FINANCIAL GROUP, INC. - Form 10-K Most states mandate minimum benefit standards and benefit ratios for accident and health insurance policies. We are generally required to maintain, with respect to our individual long-term care policies, minimum anticipated benefit ratios over the entire period of coverage of not less than 60 percent. With respect to our Medicare supplement policies, we are generally required to attain and maintain an actual benefit ratio, after three years, of not less than 65 percent. We provide to the insurance departments of all states in which we conduct business annual calculations that demonstrate compliance with required minimum benefit ratios for both long-term care and Medicare supplement insurance. these calculations are prepared utilizing statutory lapse and interest rate assumptions. in the event that we fail to maintain minimum mandated benefit ratios, our insurance subsidiaries could be required to provide retrospective refunds and/or prospective rate reductions. We believe that our insurance subsidiaries currently comply with all applicable mandated minimum benefit ratios. our insurance subsidiaries are subject to state laws and regulations that require diversification of their investment portfolios and limit the amount of investments in certain investment categories, such as below-investment grade bonds, equity real estate and common stocks. failure to comply with these laws and regulations would cause investments exceeding regulatory limitations to be treated as non-admitted assets for purposes of measuring statutory surplus, and, in some instances, would require divestiture of such non- qualifying investments. the investments made by our insurance subsidiaries comply in all material respects with such investment regulations as of december 31, 2013. federal and state law and regulation require financial institutions to protect the security and confidentiality of personal information, including health-related and customer information, and to notify customers and other individuals about their policies and practices relating to their collection and disclosure of health-related and customer information and their practices relating to protecting the security and confidentiality of that information. State laws regulate use and disclosure of social security numbers and federal and state laws require notice to affected individuals, law enforcement, regulators and others if there is a breach of the security of certain personal information, including social security numbers. federal and state laws and regulations regulate the ability of financial institutions to make telemarketing calls and to send unsolicited e-mail or fax messages to consumers and customers. federal and state lawmakers and regulatory bodies may be expected to consider additional or more detailed regulation regarding these subjects and the privacy and security of personal information. the united States department of health and human Services has issued regulations under the health insurance portability and accountability act relating to standardized electronic transaction formats, code sets and the privacy of member health information. these regulations, and any corresponding state legislation, affect our administration of health insurance. title iii of the uSa patriot act of 2001 (the “patriot act”), amends the Money Laundering control act of 1986 and the bank Secrecy act of 1970 to expand anti-money laundering (“aML”) and financial transparency laws applicable to financial services companies, including insurance companies. the patriot act, among other things, seeks to promote cooperation among financial institutions, regulators and law enforcement entities in identifying parties that may be involved in terrorism, money laundering or PART I ITEM 1 Business of CNO other illegal activities. to the extent required by applicable laws and regulations, cno and its insurance subsidiaries have adopted aML programs that include policies, procedures and controls to detect and prevent money laundering, have designated compliance officers to oversee the programs, provide for on-going employee training and ensure periodic independent testing of the programs. cno’s and the insurance subsidiaries’ aML programs, to the extent required, also establish and enforce customer identification programs and provide for the monitoring and the reporting to the department of the treasury of certain suspicious transactions. traditionally, the federal government has not directly regulated the business of insurance. however, federal legislation and administrative policies in several areas can significantly and adversely affect insurance companies. Most prominently, the patient protection and affordable care act and the health care and education reconciliation act of 2010 give the u.S. federal government direct regulatory authority over certain aspects of the business of health insurance. in addition, the reform includes major changes to the u.S. health care insurance marketplace. among other changes, the reform legislation includes an individual medical insurance coverage mandate, provides for penalties on certain employers for failing to provide adequate coverage, creates health insurance exchanges to attempt to facilitate the purchase of insurance by individuals and small businesses, and addresses policy coverages and exclusions as well as the medical loss ratios of insurers. the legislation also includes changes in government reimbursements and tax credits for individuals and employers and alters federal and state regulation of health insurers. these changes are being phased in through 2018. these changes are directed toward major medical health insurance coverage, which our insurance subsidiaries do not offer. rather, our core products (e.g., Medicare supplement insurance, long-term care insurance, and other limited benefit supplemental insurance products) are not subject to or covered under the major provisions of this new federal legislation. in addition, the dodd-frank Wall Street reform and consumer protection act of 2010 (the “dodd-frank act”) generally provides for enhanced federal supervision of financial institutions, including insurance companies in certain circumstances, and financial activities that represent a systemic risk to financial stability or the u.S. economy. under the dodd-frank act, a federal insurance office has been established within the u.S. treasury department to monitor all aspects of the insurance industry and its authority will likely extend to most lines of insurance that are written by the company, although the federal insurance office is not empowered with any general regulatory authority over insurers. the director of the federal insurance office serves in an advisory capacity to the newly established financial Stability oversight council and will have the ability to recommend that an insurance company or an insurance holding company be subject to heightened prudential standards by the federal reserve, if it is determined that financial distress at the company could pose a threat to financial stability in the u.S. the dodd-frank act also provides for the preemption of state laws when inconsistent with certain international agreements, and would streamline the state- level regulation of reinsurance and surplus lines insurance. under certain circumstances, the fdic can assume the role of a state insurance regulator and initiate liquidation proceedings under state law. 31 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1 Business of CNO in 2009, the u.S. house of representatives passed the “helping families Save their homes act of 2009”, which would grant federal bankruptcy judges the ability to modify the terms of certain mortgage loans by, among other things, reducing interest rates and principal and extending repayments. because it would permit judges to reduce, or “cram down” principal, this type of legislation is referred to as “cram down” legislation. although the u.S. Senate defeated the “cram down” aspects of this legislation, similar legislation may be introduced in the future. Mortgage loan modifications can affect the allocation of losses on certain residential mortgage-backed securities (“rMbS”) transactions including senior tranches of rMbS transactions that include bankruptcy carve-outs, which provide that bankruptcy losses above a specified threshold are allocated to all tranches pro rata regardless of seniority. if similar mortgage-related legislation is signed into law, it could cause loss of principal on or ratings downgrades of certain of the company’s rMbS holdings, including senior tranches of rMbS transactions that include bankruptcy carve-outs. in late 2011, the naic adopted Statement of Statutory accounting principles no. 101, “income taxes a replacement of SSap 10r and SSap 10” (“SSap 101”), with an effective date of January 1, 2012. under SSap 101, the criteria for determining the value of deferred tax assets will be based on certain admissibility tests. in addition, tax contingencies will be based on a gaap-like standard using a “more likely than not” approach. these changes did not have a material effect on our statutory capital and surplus. the asset management activities of 40|86 advisors are subject to various federal and state securities laws and regulations. the Sec and the commodity futures trading commission are the principal regulators of our asset management operations. Federal Income Taxation our annuity and life insurance products generally provide policyholders with an income tax advantage, as compared to other savings investments such as certificates of deposit and bonds, because taxes on the increase in value of the products are deferred until received by policyholders. With other savings investments, the increase in value is generally taxed as earned. annuity benefits and life insurance benefits, which accrue prior to the death of the policyholder, are generally not taxable until paid. Life insurance death benefits are generally exempt from income tax. also, benefits received on immediate annuities (other than structured settlements) are recognized as taxable income ratably, as opposed to the methods used for some other investments which tend to accelerate taxable income into earlier years. the tax advantage for annuities and life insurance is provided in the internal revenue code (the “code”), and is generally followed in all states and other united States taxing jurisdictions. congress has considered, from time to time, possible changes to the u.S. tax laws, including elimination of the tax deferral on the accretion of value of certain annuities and life insurance products. it is possible that further tax legislation will be enacted which would contain provisions with possible adverse effects on our annuity and life insurance products. our insurance company subsidiaries are taxed under the life insurance company provisions of the code. provisions in the code require a portion of the expenses incurred in selling insurance products to be deducted over a period of years, as opposed to immediate deduction in the year incurred. this provision increases the tax for statutory accounting purposes, which reduces statutory earnings and surplus and, accordingly, decreases the amount of cash dividends that may be paid by the life insurance subsidiaries. our income tax expense includes deferred income taxes arising from temporary differences between the financial reporting and tax bases of assets and liabilities, capital loss carryforwards and net operating loss carryforwards (“noLs”). in evaluating our deferred tax assets, we consider whether it is more likely than not that the deferred tax assets will be realized. the ultimate realization of our deferred tax assets depends upon generating future taxable income during the periods in which our temporary differences become deductible and before our noLs expire. in addition, the use of our noLs is dependent, in part, on whether the internal revenue Service (“irS”) ultimately agrees with the tax position we plan to take in our current and future tax returns. accordingly, with respect to our deferred tax assets, we assess the need for a valuation allowance on an ongoing basis. based upon information existing at the time of our emergence from bankruptcy, we established a valuation allowance equal to our entire balance of net deferred tax assets because, at that time, the realization of such deferred tax assets in future periods was uncertain. as of december 31, 2013, 2012 and 2011, we determined that a full valuation allowance was no longer necessary. however, as further discussed in the note to the consolidated financial statements entitled “income taxes”, we continue to believe that it is necessary to have a valuation allowance on a portion of our deferred tax assets. this determination was made by evaluating each component of the deferred tax assets and assessing the effects of limitations or issues on the value of such component to be fully recognized in the future. 32 CNO FINANCIAL GROUP, INC. - Form 10-K PART I ITEM 1A Risk Factors ITEM 1A. Risk Factors. cno and its businesses are subject to a number of risks including general business and financial risk. any or all of such risks could have a material adverse effect on the business, financial condition or results of operations of cno. in addition, please refer to the “cautionary Statement regarding forward-Looking Statements” included in “item 7 - Management’s discussion and analysis of consolidated financial condition and results of operations”. Potential continuation of a low interest rate environment for an extended period of time may negatively impact our results of operations, financial position and cash flows. in recent periods, interest rates have been at or near historically low levels. Some of our products, principally traditional whole life, universal life, fixed rate and fixed index annuity contracts, expose us to the risk that low or declining interest rates will reduce our spread (the difference between the amounts that we are required to pay under the contracts and the investment income we are able to earn on the investments supporting our obligations under the contracts). our spread is a key component of our net income. in addition, investment income is an important component of the profitability of our health products, especially long-term care and supplemental health policies. if interest rates were to decrease further or remain at low levels for an extended period of time, we may have to invest new cash flows or reinvest proceeds from investments that have matured or have been prepaid or sold at yields that have the effect of reducing our net investment income as well as the spread between interest earned on investments and interest credited to some of our products below present or planned levels. to the extent prepayment rates on fixed maturity investments or mortgage loans in our investment portfolio exceed our asumptions, this could increase the impact of this risk. We can lower crediting rates on certain products to offset the decrease in investment yield. however, our ability to lower these rates may be limited by: (i) contractually guaranteed minimum rates; or (ii) competition. in addition, a decrease in crediting rates may not match the timing or magnitude of changes in investment yields. currently, the vast majority of our products with contractually guaranteed minimum rates, have crediting rates set at the minimum rate. as a result, further decreases in investment yields would decrease the spread we earn and such spread could potentially become a loss. the following table summarizes the distribution of annuity and universal life account values, net of amounts ceded, by guaranteed interest crediting rates as of december 31, 2013 (dollars in millions): Guaranteed rate > 6.0% to 8.0% > 5.0% to 6.0% > 4.0% to 5.0% > 3.0% to 4.0% > 2.0% to 3.0% > 1.0% to 2.0% 1.0% and under Weighted average in addition, during periods of declining or low interest rates, life and annuity products may be relatively more attractive to consumers, resulting in increased premium payments on products with flexible premium features, repayment of policy loans and increased persistency (a higher percentage of insurance policies remaining in force from year-to-year). our expectation of future investment income is an important consideration in determining the amortization of insurance acquisition costs and analyzing the recovery of these assets as well as determining the adequacy of our liabilities for insurance products. expectations of lower future investment earnings may cause us to accelerate amortization, write down the balance of insurance acquisition costs or establish additional liabilities for insurance products, thereby reducing net income in the future periods. Fixed rate and fixed index annuities $ $ — $ .2 84.7 1,517.4 3,341.7 1,183.4 1,861.8 7,989.2 $ 2.31% Universal life — $ 36.1 861.7 1,084.0 376.5 5.2 102.3 2,465.8 $ Total — 36.3 946.4 2,601.4 3,718.2 1,188.6 1,964.1 10,455.0 3.89% 2.68% the blocks of business in our other cno business segment are particularly sensitive to changes in our expectations of future interest rates. Since the interest sensitive blocks in this segment are not expected to generate future profits, the entire impact of adverse changes to our earlier estimate of future gross profits is recognized in earnings in the period such changes occur. for example, in 2012 and 2011, we recognized a pre-tax reduction in earnings of approximately $43 million and $13 million, respectively, in the other cno business segment primarily due to increases in future loss reserves resulting from decreased projected future investment yields related to investments backing our interest-sensitive insurance products. the earnings reduction in 2012 resulted from our review of interest rate assumptions on all of our products. as a result of this review, we lowered our new money rate assumptions used in determining our projections of future investment income. the new money rate is the rate of return we receive on cash flows 33 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1A Risk Factors invested at a current date. if new money rates are lower than the overall weighted average return we earn from our investment portfolio, and the lower rates persist, our overall earned rates will decrease. Specifically, our revised projections assumed new money rates of 4.75 percent for one year and then grade over 5 years from this level to an ultimate new money rate ranging from 6.35 percent to 7.00 percent, depending on the specific product. during 2013, our review of interest rate assumptions resulted in no significant adjustments to future loss reserves. We did not change our long- term interest rate assumptions, as investment results are tracking relatively consistent with our new money rate assumptions. in addition, we continue to believe our assumptions for future new money rates are reasonable. While we expect the long-term care business in the bankers Life segment to generate future profits, the margins are relatively small and are vulnerable to lower interest rates. the following hypothetical scenarios illustrate the sensitivity of changes in interest rates to our interest-sensitive life and annuity blocks: • the first hypothetical scenario assumes immediate and permanent reductions to current interest rates. We estimate that a pre-tax charge of $60 million would occur if assumed spreads related to our interest-sensitive life and annuity products immediately and permanently decreased by 10 basis points. in addition, we estimate that we would not recognize a charge if assumed investment earnings rates related to products other than interest-sensitive life and annuity products immediately and permanently decreased by 50 basis points. • the second hypothetical scenario assumes continued low investment yields in our portfolio. the scenario assumes our current portfolio yield remains level. We estimate that this scenario would result in an after tax charge of $20 million to $50 million primarily related to an increase in future loss reserves resulting from decreased projected future investment yields on investments backing our interest-sensitive life business. under this scenario, insurance liabilities under statutory accounting principles may also increase modestly, but by less than $25 million, with a reduction in our consolidated rbc ratio of less than 5 percentage points. although the hypothetical revisions described in the scenarios summarized in the previous two paragraphs are not currently required or anticipated, we believe similar changes could occur based on past variances in experience and our expectations of the ranges of future experience that could reasonably occur. We have assumed that revisions to assumptions resulting in such adjustments would occur equally among policy types, ages and durations within each product classification. any actual adjustment would be dependent on the specific policies affected and, therefore, may differ from such estimates. in addition, the impact of actual adjustments would reflect the net effect of all changes in assumptions during the period. Sustained periods of low or declining interest rates may adversely affect our results of operations, financial position and cash flows. 34 CNO FINANCIAL GROUP, INC. - Form 10-K Litigation and regulatory investigations are inherent in our business, may harm our financial condition and reputation, and may negatively impact our financial results. insurance companies historically have been subject to substantial litigation. in addition to the traditional policy claims associated with their businesses, insurance companies like ours face class action suits and derivative suits from policyholders and/or shareholders. We also face significant risks related to regulatory investigations and proceedings. the litigation and regulatory matters we are, have been, or may become, subject to include matters related to sales, marketing and underwriting practices, payment of contingent or other sales commissions, claim payments and procedures, product design, product disclosure, administration, additional premium charges for premiums paid on a periodic basis, calculation of cost of insurance charges, changes to certain non-guaranteed policy features, denial or delay of benefits, charging excessive or impermissible fees on products, procedures related to canceling policies and recommending unsuitable products to customers. certain of our insurance policies allow or require us to make changes based on experience to certain non- guaranteed elements (“nges”) such as cost of insurance charges, expense loads, credited interest rates and policyholder bonuses. We intend to make changes to certain nges in the future. in some instances in the past, such action has resulted in litigation and similar litigation may arise in the future. our exposure (including the potential adverse financial consequences of delays or decisions not to pursue changes to certain nges), if any, arising from any such action cannot presently be determined. our pending legal and regulatory proceedings include matters that are specific to us, as well as matters faced by other insurance companies. State insurance departments have focused and continue to focus on sales, marketing and claims payment practices and product issues in their market conduct examinations. negotiated settlements of class action and other lawsuits have had a material adverse effect on the business, financial condition and results of operations of our insurance subsidiaries. We are, in the ordinary course of our business, a plaintiff or defendant in actions arising out of our insurance business, including class actions and reinsurance disputes, and, from time to time, we are also involved in various governmental and administrative proceedings and investigations and inquiries such as information requests, subpoenas and books and record examinations, from state, federal and other authorities. recently, we and other insurance companies have been the subject of regulatory examinations regarding compliance with state unclaimed property laws. Such examinations have included inquiries related to the use of data available on the u.S. Social Security administration’s death Master file to identify instances where benefits under life insurance policies, annuities and retained asset accounts are payable. it is possible that such examination or other regulatory inquiries may result in payments to beneficiaries, escheatment of funds deemed abandoned under state laws and changes to procedures for the identification and escheatment of abandoned property. See the note to the consolidated financial statements entitled “Litigation and other Legal proceedings.” the ultimate outcome of these lawsuits, regulatory proceedings and investigations cannot be predicted with certainty. in the event of an unfavorable outcome in one or more of these matters, the ultimate liability may be in excess of liabilities we have established and could have a material adverse effect on our business, financial condition, results of operations or cash flows. We could also suffer significant reputational harm as a result of such litigation, regulatory proceedings or investigations, including harm flowing from actual or threatened revocation of licenses to do business, regulator actions to assert supervision or control over our business, and other sanctions which could have a material adverse effect on our business, financial condition, results of operations or cash flows. If our subsidiary, Conseco Life, is unable to implement anticipated changes to certain NGEs, the reserves on our interest-sensitive life insurance blocks may prove to be inadequate, requiring us to increase liabilities which may have a material adverse effect on our results of operations and our financial condition and on the results of operations and financial condition of Conseco Life. in establishing the net liabilities for our interest-sensitive life insurance products, we make estimates and assumptions using management’s best judgments. these estimates and assumptions include mortality, lapse rates, investment experience and expense levels including charges to policyholders which, under some of our policies, we are allowed or required to make based on experience to certain nges such as cost of insurance charges, expense loads, credited interest rates and policyholder bonuses. if our estimates and assumptions are incorrect and our reserves prove to be insufficient to cover amounts payable under these policies, we would be required to increase our liabilities, and our financial results would be adversely affected. a substantial block of our interest-sensitive life insurance policies was issued by conseco Life and its predecessors. these policies are included in our other cno business segment. after conseco Life notified holders in late 2008 of changes to certain nges of their Lifetrend and ciuL3+ interest-sensitive life insurance policies, several state insurance departments began a market conduct examination. after working with state insurance regulators to review the terms of the Lifetrend and ciuL3+ policies, conseco Life entered into a regulatory settlement agreement with the regulators regarding issues involving these policies, which was effective in June 2010. in addition to the market conduct examination which resulted in the regulatory settlement agreement, conseco Life has been the defendant in litigation involving nge changes. See the note to the consolidated financial statements entitled “Litigation and other Legal proceedings”. conseco Life intends to make additional changes to certain nges in the future, and such changes may result in similar litigation. adverse decisions in, or a negotiated resolution of, any such litigation, delays in the implementation of changes to certain nges, or any other events which limit conseco Life’s ability to implement changes to certain nges could have a material adverse effect on our results of operations and our financial condition and on the results of operations and financial condition of conseco Life. PART I ITEM 1A Risk Factors We have substantial indebtedness that will require a significant portion of the cash available to CNO, which may restrict our ability to take advantage of business, strategic or financing opportunities. as of december 31, 2013, we had an aggregate principal amount of indebtedness of $860 million. cno’s indebtedness will require approximately $98 million in cash to service in 2014. the payment of principal and interest on our outstanding indebtedness will require a substantial portion of cno’s available cash each year, which, as a holding company, is limited, as further described in the risk factor entitled “cno is a holding company and its liquidity and ability to meet its obligations may be constrained by the ability of cno’s insurance subsidiaries to distribute cash to it” below. our debt obligations may restrict our ability to take advantage of business, strategic or financing opportunities. See “Management’s discussion and analysis of financial condition and results of operations-Liquidity of the holding companies” for more information. on September 28, 2012, the company entered into a senior secured credit agreement, providing for: (i) a $425.0 million six-year term loan facility ($394.0 million remained outstanding at december 31, 2013); (ii) a $250.0 million four-year term loan facility ($187.5 million remained outstanding at december 31, 2013); and (iii) a $50.0 million three-year revolving credit facility, with JpMorgan chase bank, n.a., as administrative agent, and the lenders from time to time party thereto (the “Senior Secured credit agreement”). on September 28, 2012, we also issued $275.0 million in aggregate principal amount of 6.375% Senior Secured notes due october 2020 (the “6.375% notes”) pursuant to an indenture, dated as of September 28, 2012 (the “6.375% indenture”), among the company, the subsidiary guarantors party thereto and Wilmington trust, national association, as trustee (the “trustee”) and as collateral agent (the “collateral agent”). the Senior Secured credit agreement contains various restrictive covenants and required financial ratios that we are required to meet or maintain and that will limit our operating flexibility. if we default under any of these covenants, the lenders could declare the outstanding principal amount of the term loan, accrued and unpaid interest and all other amounts owing or payable thereunder to be immediately due and payable, which would have material adverse consequences to us. in such event, the holders of the 7.0% Senior debentures due 2016 (the “7.0% debentures”) and the 6.375% notes could elect to take similar action with respect to those debts. if that were to occur, we would not have sufficient liquidity to repay our indebtedness. if we fail to pay interest or principal on our other indebtedness, including the 7.0% debentures or the 6.375% notes, we will be in default under the indentures governing such indebtedness, which could also lead to a default under agreements governing our existing and future indebtedness, including under the Senior Secured credit agreement. if the repayment of the related indebtedness were to be accelerated after any applicable notice or grace periods, we likely would not have sufficient funds to repay our indebtedness. absent sufficient liquidity to repay our indebtedness, our management or our independent registered public accounting firm may conclude that there is substantial doubt regarding our ability to continue as a going concern. 35 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1A Risk Factors The Senior Secured Credit Agreement and the 6.375% Notes contain various restrictive covenants and required financial ratios that limit our operating flexibility. The violation of one or more loan covenant requirements will entitle our lenders to declare all outstanding amounts under the Senior Secured Credit Agreement and the 6.375% Notes to be due and payable. pursuant to the Senior Secured credit agreement, cno agreed to a number of covenants and other provisions that restrict the company’s ability to borrow money and pursue some operating activities without the prior consent of the lenders. We also agreed to meet or maintain various financial ratios and balances. our ability to meet these financial tests or maintain ratings may be affected by events beyond our control. there are several conditions or circumstances that could lead to an event of default under the Senior Secured credit agreement, as described below. the Senior Secured credit agreement prohibits or restricts, among other things, cno’s ability to: • incur or guarantee additional indebtedness (including, for this purpose, reimbursement obligations under letters of credit, except to the extent such reimbursement obligations relate to letters of credit issued in connection with reinsurance transactions entered into in the ordinary course of business) or issue preferred stock; • pay dividends or make other distributions to shareholders; • purchase or redeem capital stock or subordinated indebtedness; • make certain investments; • create liens; • incur restrictions on cno’s ability and the ability of cno’s subsidiaries to pay dividends or make other payments to cno; • sell assets, including capital stock of cno’s subsidiaries; • enter into sale and leaseback transactions; • consolidate or merge with or into other companies or transfer all or substantially all of our assets; and • engage in transactions with affiliates; in each case subject to important exceptions and qualifications as set forth in the Senior Secured credit agreement. Mandatory prepayments of the Senior Secured credit agreement will be required, subject to certain exceptions, in an amount equal to: (i) 100% of the net cash proceeds from certain asset sales or casualty events; (ii) 100% of the net cash proceeds received by the company or any of its restricted subsidiaries from certain debt issuances; and (iii) 100% of the amount of certain restricted payments made (including any common stock dividends and share repurchases) as defined in the Senior Secured credit agreement provided that if, as of the end of the fiscal quarter immediately preceding such restricted payment, the debt to total capitalization ratio is: (x) equal to or less than 25.0%, but greater than 20.0%, the prepayment requirement shall be reduced to 33.33%; or (y)  equal to or less than 20.0%, the prepayment requirement shall not apply. 36 CNO FINANCIAL GROUP, INC. - Form 10-K notwithstanding the foregoing, no mandatory prepayments pursuant to item (i) in the preceding paragraph shall be required if: (x) the debt to total capitalization ratio is equal or less than 20% and (y) either (a) the financial strength rating of certain of the company’s insurance subsidiaries is equal or better than a- (stable) from a.M. best or (b) the Senior Secured credit agreement is rated equal or better than bbb- (stable) from S&p and baa3 (stable) by Moody’s. the Senior Secured credit agreement requires the company to maintain (each as calculated in accordance with the Senior Secured credit agreement): (i) a debt to total capitalization ratio of not more than 27.5 percent (such ratio was 17.0 percent at december 31, 2013); (ii) an interest coverage ratio of not less than 2.50 to 1.00 for each rolling four quarters (or, if less, the number of full fiscal quarters commencing after the effective date of the Senior Secured credit agreement) (such ratio was 8.53 for the period ended december 31, 2013); (iii) an aggregate ratio of total adjusted capital to company action level risk-based capital for the company’s insurance subsidiaries of not less than 250 percent (such ratio was 410 percent at december 31, 2013); and (iv) a combined statutory capital and surplus for the company’s insurance subsidiaries of at least $1,300.0 million (combined statutory capital and surplus at december 31, 2013, was $1,945.8 million). these covenants place significant restrictions on the manner in which we may operate our business and our ability to meet these financial covenants may be affected by events beyond our control. if we default under any of these covenants, the lenders could declare the outstanding principal amount of the term loan, accrued and unpaid interest and all other amounts owing and payable thereunder to be immediately due and payable, which would have material adverse consequences to us. if the lenders under the Senior Secured credit agreement elect to accelerate the amounts due, the holders of cno’s 7.0% debentures and 6.375% notes could elect to take similar action with respect to those debts. if that were to occur, we would not have sufficient liquidity to repay our indebtedness. We are required to assess our ability to continue as a going concern as part of our preparation of financial statements at each quarter-end. the assessment includes, among other things, consideration of our plans to address our liquidity and capital needs during the following twelve months and our ability to comply with the future loan covenant and financial ratio requirements under the Senior Secured credit agreement. if we default under any covenants or financial ratio requirement, the lenders could declare the outstanding principal amount of the term loan, accrued and unpaid interest and all other amounts owing and payable thereunder to be immediately due and payable. in such event, the holders of cno’s 7.0% debentures and 6.375% notes could elect to take similar action with respect to those debts. if that were to occur, we would not have sufficient liquidity to repay our indebtedness. absent sufficient liquidity to repay our indebtedness, we or our auditors may conclude that there is substantial doubt regarding our ability to continue as a going concern. if we were to conclude there was substantial doubt regarding our ability to continue as a going concern in our financial statements for subsequent periods, we may be required to increase the valuation allowance for deferred tax assets, which could result in the violation of one or more loan covenant requirements under the Senior Secured credit agreement. if in future periods we are not able to demonstrate that we will be in compliance with the financial covenant requirements in the Senior Secured credit agreement for at least 12 months following the date of the financial statements, management would conclude there is substantial doubt about our ability to continue as a going concern and the audit opinion that we would receive from our independent registered public accounting firm would include an explanatory paragraph regarding our ability to continue as a going concern. Such an opinion would cause us to be in breach of the covenants in the Senior Secured credit agreement. if the circumstances leading to the substantial doubt were not cured prior to the issuance of the audit opinion, or we were unable to obtain a waiver on the going concern opinion requirement within 30 days after notice from the lenders, the issuance of such an opinion would be an event of default entitling the lenders to declare the outstanding principal amount of term loans, accrued and unpaid interest and all other amounts due and payable thereunder to be due and payable. if an event of default were to occur, it is highly probable that we would not have sufficient liquidity to repay our bank indebtedness in full or any of our other indebtedness which could also be accelerated as a result of the default. the 6.375% indenture contains covenants that, among other things, limit (subject to certain exceptions) the company’s ability and the ability of the company’s restricted Subsidiaries (as defined in the 6.375% indenture) to: • incur or guarantee additional indebtedness or issue preferred stock; • pay dividends or make other distributions to shareholders; • purchase or redeem capital stock or subordinated indebtedness; • make investments; • create liens; • incur restrictions on the company’s ability and the ability of its restricted Subsidiaries to pay dividends or make other payments to the company; • sell assets, including capital stock of the company’s subsidiaries; • consolidate or merge with or into other companies or transfer all or substantially all of the company’s assets; and • engage in transactions with affiliates. the 6.375% indenture provides for customary events of default (subject in certain cases to customary grace and cure periods), which include nonpayment, breach of covenants in the 6.375% indenture, failure to pay at maturity or acceleration of other indebtedness, a failure to pay certain judgments and certain events of bankruptcy and insolvency. generally, if an event of default occurs, the trustee or holders of at least 25% in principal amount of the then outstanding 6.375% notes may declare the principal of and accrued but unpaid interest, including any additional interest, on all of the 6.375% notes to be due and payable. under the 6.375% indenture, the company can make restricted payments (as such term is defined in the 6.375% indenture) up to a calculated limit, provided that the company’s pro forma PART I ITEM 1A Risk Factors risk-based capital ratio exceeds 225% after giving effect to the restricted payment and certain other conditions are met. restricted payments include, among other items, repurchases of common stock and cash dividends on common stock (to the extent such dividends exceed $30 million in the aggregate in any calendar year). the limit of restricted payments permitted under the 6.375% indenture is the sum of (x) 50% of the company’s “net excess cash flow” (as defined in the 6.375% indenture) for the period (taken as one accounting period) from July 1, 2012 to the end of the company’s most recently ended fiscal quarter for which financial statements are available at the time of such restricted payment, (y) $175.0 million and (z) certain other amounts specified in the 6.375% indenture. based on the provisions set forth in the 6.375% indenture and the company’s net excess cash flow for the period from July 1, 2012 through december 31, 2013, the company could have made additional restricted payments under this 6.375% indenture covenant of approximately $242 million as of december 31, 2013. this limitation on restricted payments does not apply if the debt to total capitalization ratio (as defined in the 6.375% indenture) as of the last day of the company’s most recently ended fiscal quarter for which financial statements are available that immediately precedes the date of any restricted payment, calculated immediately after giving effect to such restricted payment and any related transactions on a pro forma basis, is equal to or less than 17.5%. the obligations under the Senior Secured credit agreement and the 6.375% notes are guaranteed by our current and future restricted domestic subsidiaries, other than our insurance subsidiaries and certain immaterial subsidiaries. the guarantee of cdoc, inc. (“cdoc”) (our wholly owned subsidiary and a guarantor under the 6.375% notes and the Senior Secured credit agreement) is secured by a lien on substantially all of the assets of the Subsidiary guarantors, including the stock of conseco Life insurance company of texas (“conseco Life of texas”) (which is the parent of bankers Life, bankers conseco Life insurance company (“bankers conseco Life”) and colonial penn), Washington national and conseco Life. if we fail to make the required payments, do not meet the financial covenants or otherwise default on the terms of the Senior Secured credit agreement or the 6.375% notes, the stock of conseco Life of texas, Washington national and conseco Life could be transferred to the lenders (subject to regulatory approval) under the Senior Secured credit agreement and the holders of the 6.375% notes. any such transfer would have a material adverse effect on our business, financial condition and results of operations. Our current credit ratings may adversely affect our ability to access capital and the cost of such capital, which could have a material adverse effect on our financial condition and results of operations. our issuer credit and senior secured debt rating from each of the major rating agencies is below investment grade. if we were to require additional capital, either to refinance our existing indebtedness or for any other reason, our current senior debt ratings, as well as conditions in the credit markets generally, could restrict our access to such capital and adversely affect its cost. See “Management’s discussion and analysis of financial condition and results of operations-Liquidity of the holding companies” for more information. 37 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1A Risk Factors CNO is a holding company and its liquidity and ability to meet its obligations may be constrained by the ability of CNO’s insurance subsidiaries to distribute cash to it. cno and cdoc are holding companies with no business operations of their own. cno and cdoc depend on their operating subsidiaries for cash to make principal and interest payments on debt and to pay administrative expenses and income taxes. cno and cdoc receive cash from our insurance subsidiaries, consisting of dividends and distributions, principal and interest payments on surplus debentures and tax-sharing payments, as well as cash from their non-insurance subsidiaries consisting of dividends, distributions, loans and advances. deterioration in the financial condition, earnings or cash flow of these significant subsidiaries for any reason could hinder the ability of such subsidiaries to pay cash dividends or other disbursements to cno and/or cdoc, which would limit our ability to meet our debt service requirements and satisfy other financial obligations. in addition, cno may elect to contribute additional capital to certain insurance subsidiaries to strengthen their surplus for covenant compliance or regulatory purposes (including, for example, maintaining adequate rbc level) or to provide the capital necessary for growth, in which case it is less likely that its insurance subsidiaries would pay dividends to the holding company. accordingly, this could limit cno’s ability to meet debt service requirements and satisfy other holding company financial obligations. See “Management’s discussion and analysis of financial condition and results of operations-Liquidity of the holding companies” for more information. cno receives dividends and other payments from cdoc and from certain non-insurance subsidiaries. cdoc receives dividends and surplus debenture interest payments from our insurance subsidiaries and payments from certain of our non-insurance subsidiaries. payments from our non-insurance subsidiaries to cno or cdoc, and payments from cdoc to cno, do not require approval by any regulatory authority or other third party. however, the payment of dividends or surplus debenture interest by our insurance subsidiaries to cdoc is subject to state insurance department regulations and may be prohibited by insurance regulators if they determine that such dividends or other payments could be adverse to our policyholders or contract holders. insurance regulations generally permit dividends to be paid from statutory earned surplus of the insurance company without regulatory approval for any 12-month period in amounts equal to the greater of (or in a few states, the lesser of): • statutory net gain from operations or statutory net income for the prior year, or • 10 percent of statutory capital and surplus as of the end of the preceding year. this type of dividend is referred to as an “ordinary dividend”. any dividend in excess of these levels requires the approval of the director or commissioner of the applicable state insurance department and is referred to as an “extraordinary dividend”. in 2013, our insurance subsidiaries paid extraordinary dividends of $236.8 million to cdoc. each of the immediate insurance subsidiaries of cdoc had negative earned surplus at december 31, 2013. as 38 CNO FINANCIAL GROUP, INC. - Form 10-K a result, any dividend payments from the insurance subsidiaries to cno will be considered extraordinary dividends and will require the prior approval of the director or commissioner of the applicable state insurance department. cno expects to receive regulatory approval for future dividends from our insurance subsidiaries, but there can be no assurance that such payments will be approved or that the financial condition of our insurance subsidiaries will not deteriorate, making future approvals less likely. cdoc holds surplus debentures issued by conseco Life of texas in the aggregate principal amount of $749.6 million. interest payments on those surplus debentures do not require additional approval provided the rbc ratio of conseco Life of texas exceeds 100 percent (but do require prior written notice to the texas state insurance department). the rbc ratio of conseco Life of texas was 336 percent at december 31, 2013. cdoc also holds a surplus debenture from colonial penn with an outstanding principal balance of $160.0 million. interest payments on the colonial penn surplus debenture require prior approval by the pennsylvania state insurance department. dividends and other payments from our non-insurance subsidiaries, including 40|86 advisors and cno Services, LLc, to cno or cdoc do not require approval by any regulatory authority or other third party. however, insurance regulators may prohibit payments by our insurance subsidiaries to parent companies if they determine that such payments could be adverse to our policyholders or contractholders. in addition, although we are under no obligation to do so, we may elect to contribute additional capital to strengthen the surplus of certain insurance subsidiaries for covenant compliance or regulatory purposes or to provide the capital necessary for growth. any election regarding the contribution of additional capital to our insurance subsidiaries could affect the ability of our top tier insurance subsidiaries to pay dividends. the ability of our insurance subsidiaries to pay dividends is also impacted by various criteria established by rating agencies to maintain or receive higher financial strength ratings and by the capital levels that we target for our insurance subsidiaries, as well as rbc and statutory capital and surplus compliance requirements under the Senior Secured credit agreement. in addition, Washington national may not distribute funds to any affiliate or shareholder, without prior notice to the florida office of insurance regulation, in accordance with an order from the florida office of insurance regulation. There are risks to our business associated with broad economic conditions. from 2008 to 2010, the u.S. economy experienced unusually severe credit and liquidity issues and underwent a recession. following several years of rapid credit expansion, a contraction in mortgage lending coupled with substantial declines in home prices and rising mortgage defaults, resulted in significant write-downs of asset values by financial institutions, including government- sponsored entities and major commercial and investment banks. these write-downs, initially of mortgage-backed securities but spreading to many sectors of the related credit markets, and to related credit default swaps and other derivative securities, caused many financial institutions to seek additional capital, to merge with larger and stronger institutions, to be subsidized by the u.S. government or, in some cases, to fail. these factors, combined with declining business and consumer confidence and increased unemployment, precipitated an economic slowdown. although the recession may have ended, elevated unemployment remains. even under more favorable market conditions, general factors such as the availability of credit, consumer spending, business investment, capital market conditions and inflation affect our business. for example, in an economic downturn, higher unemployment, lower family income, lower corporate earnings, lower business investment and lower consumer spending may depress the demand for life insurance, annuities and other insurance products. in addition, this type of economic environment may result in higher lapses or surrenders of policies. accordingly, the risks we face related to general economic and business conditions are more pronounced given the severity and magnitude of the recent adverse economic and market conditions. More specifically, our business is exposed to the performance of the debt and equity markets. adverse market conditions can affect the liquidity and value of our investments. the manner in which debt and equity market performance and changes in interest rates have affected, and will continue to affect, our business, financial condition, growth and profitability include, but are not limited to, the following: • the value of our investment portfolio has been materially affected in recent periods by changes in market conditions which resulted in, and may continue to result in, substantial realized and/or unrealized losses. for example, in 2013, the value of our investments decreased by $1.7 billion due to net unrealized losses on investments primarily resulting from rising interest rates during 2013. future adverse capital market conditions could result in additional realized and/or unrealized losses. • changes in interest rates also affect our investment portfolio. in periods of increasing interest rates, life insurance policy loans, surrenders and withdrawals could increase as policyholders seek higher returns. this could require us to sell invested assets at a time when their prices may be depressed by the increase in interest rates, which could cause us to realize investment losses. conversely, during periods of declining interest rates, we could experience increased premium payments on products with flexible premium features, repayment of policy loans and increased percentages of policies remaining inforce. We could obtain lower returns on investments made with these cash flows. in addition, prepayment rates on investments may increase so that we might have to reinvest those proceeds in lower-yielding investments. as a consequence of these factors, we could experience a decrease in the spread between the returns on our investment portfolio and amounts to be credited to policyholders and contractholders, which could adversely affect our profitability. • the attractiveness of certain of our insurance products may decrease because they are linked to the equity markets and assessments of our financial strength, resulting in lower profits. increasing consumer concerns about the returns and features of our insurance products or our financial strength may cause existing customers to surrender policies or withdraw assets, and PART I ITEM 1A Risk Factors diminish our ability to sell policies and attract assets from new and existing customers, which would result in lower sales and fee revenues. Our investment portfolio is subject to several risks that may diminish the value of our invested assets and negatively impact our profitability, our financial condition, our liquidity and our ability to continue to comply with the financial covenants under the Senior Secured Credit Agreement. the value of our investment portfolio is subject to numerous factors, which may be difficult to predict, and are often beyond our control. these factors include, but are not limited to, the following: • changes in interest rates and credit spreads, which can reduce the value of our investments as further discussed in the risk factor below entitled “changing interest rates may adversely affect our results of operations”; • changes in patterns of relative liquidity in the capital markets for various asset classes; • changes in the ability of issuers to make timely repayments, which can reduce the value of our investments. this risk is significantly greater with respect to below-investment grade securities, which comprised 12 percent of the cost basis of our available for sale fixed maturity investments as of december 31, 2013; and • changes in the estimated timing of receipt of cash flows. for example, our structured security investments, which comprised 23 percent of our available for sale fixed maturity investments at december 31, 2013, are subject to risks relating to variable prepayment on the assets underlying such securities, such as mortgage loans. When asset-backed securities, collateralized debt obligations, commercial mortgage-backed securities, mortgage pass-through securities and collateralized mortgage obligations (collectively referred to as “structured securities”) prepay faster than expected, investment income may be adversely affected due to the acceleration of the amortization of purchase premiums or the inability to reinvest at comparable yields in lower interest rate environments. We have recorded writedowns of fixed maturity investments, equity securities and other invested assets as a result of conditions which caused us to conclude a decline in the fair value of the investment was other than temporary as follows: $11.6 million in 2013; $37.8  million in 2012; and $34.6 million in 2011 ($39.9  million, prior to the $5.3 million of impairment losses recognized through accumulated other comprehensive income). our investment portfolio is subject to the risks of further declines in realizable value. however, we attempt to mitigate this risk through the diversification and active management of our portfolio. in the event of substantial product surrenders or policy claims, we may be required to sell assets at a loss, thereby eroding the performance of our portfolio. because a substantial portion of our operating results are derived from returns on our investment portfolio, significant losses in the portfolio may have a direct and materially adverse impact on 39 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1A Risk Factors our results of operations. in addition, losses on our investment portfolio could reduce the investment returns that we are able to credit to our customers of certain products, thereby impacting our sales and eroding our financial performance. investment losses may also reduce the capital of our insurance subsidiaries, which may cause us to make additional capital contributions to those subsidiaries or may limit the ability of the insurance subsidiaries to make dividend payments to cno. in addition, future investment losses could cause us to be in violation of the financial covenants under the Senior Secured credit agreement. the fair value of financial assets and financial liabilities may differ from the amount actually received to sell an asset or the amount paid to transfer a liability in an orderly transaction between market participants at the measurement date. Moreover, the use of different valuation assumptions may have a material effect on the fair values of the financial assets and financial liabilities. as of december 31, 2013 and 2012, our total unrealized net investment gains before adjustments for insurance intangibles and deferred income taxes were $1.3 billion and $3.0 billion, respectively. Deteriorating financial performance of securities collateralized by mortgage loans and commercial mortgage loans may lead to writedowns, which could have a material adverse effect on our results of operations and financial condition. changes in mortgage delinquency or recovery rates, declining real estate prices, challenges to the validity of foreclosures and the quality of service provided by service providers on securities in our portfolios could lead us to determine that writedowns are appropriate in the future. The determination of the amount of realized investment losses recorded as impairments of our investments is highly subjective and could have a material adverse effect on our operating results and financial condition. the determination of realized investment losses recorded as impairments is based upon our ongoing evaluation and assessment of known risks. We consider a wide range of factors about the issuer and use our best judgment in evaluating the cause of a decline in estimated fair value and in assessing prospects for recovery. inherent in our evaluation are assumptions and estimates about the operations of the issuer and its future earnings potential. Such evaluations and assessments are revised as conditions change and new information becomes available. We update our evaluations regularly and reflect losses from impairments in operating results as such evaluations are revised. our assessment of whether unrealized losses are other-than-temporary impairments requires significant judgment and future events may occur, or additional information may become available, which may necessitate future impairments of securities in our portfolio. historical trends may not be indicative of future other-than- temporary impairments. The determination of fair value of our fixed maturity securities results in unrealized investment gains and losses and is, in some cases, highly subjective and could materially impact our operating results and financial condition. The limited historical claims experience on our long-term care products could negatively impact our operations if our estimates prove wrong and we have not adequately set premium rates. in setting premium rates, we consider historical claims information and other factors, but we cannot predict future claims with certainty. this is particularly applicable to our long- term care insurance products, for which we (as well as other companies selling these products) have relatively limited historical claims experience. Long-term care products tend to have fewer claims than other health products such as Medicare supplement products, but when claims are incurred, they tend to be much higher in dollar amount and longer in duration. also, long-term care claims are incurred much later in the life of the policy than most other supplemental health products. as a result of these traits, it is difficult to appropriately price this product. for our long- term care insurance, actual persistency in later policy durations that is higher than our persistency assumptions could have a negative impact on profitability. if these policies remain inforce longer than we assumed, then we could be required to make greater benefit payments than anticipated when the products were priced. Mortality is a critical factor influencing the length of time a claimant receives long-term care benefits. Mortality continues to improve for the general population, and life expectancy has increased. improvements in actual mortality trends relative to assumptions may adversely affect our profitability. our bankers Life segment has offered long-term care insurance since 1985. in recent years, the claims experience on some of bankers Life long-term care blocks has generally been higher than our pricing expectations and the persistency of these policies has been higher than our pricing expectations, which may result in higher benefit ratios in the future and adversely affect our profitability. We have received regulatory approvals for numerous premium rate increases in recent years pertaining to these blocks. even with these rate increases, this block experienced benefit ratios of 129.3 percent in 2013, 117.6 percent in 2012 and 112.6 percent in 2011. The occurrence of natural or man-made disasters or a pandemic could adversely affect our financial condition and results of operations. in determining fair value, we generally utilize market transaction data for the same or similar instruments. the degree of management judgment involved in determining fair values is inversely related to the availability of market observable information. Since significant observable market inputs are not available for certain securities, it may be difficult to value them. We are exposed to various risks arising out of natural disasters, including earthquakes, hurricanes, floods and tornadoes, and man- made disasters, including acts of terrorism and military actions and pandemics. for example, a natural or man-made disaster or a pandemic could lead to unexpected changes in persistency rates as policyholders and contractholders who are affected by the disaster 40 CNO FINANCIAL GROUP, INC. - Form 10-K may be unable to meet their contractual obligations, such as payment of premiums on our insurance policies and deposits into our investment products. in addition, such a disaster or pandemic could also significantly increase our mortality and morbidity experience above the assumptions we used in pricing our products. the continued threat of terrorism and ongoing military actions may cause significant volatility in global financial markets, and a natural or man-made disaster or a pandemic could trigger an economic downturn in the areas directly or indirectly affected by the disaster or pandemic. these consequences could, among other things, result in a decline in business and increased claims from those areas. disasters or a pandemic also could disrupt public and private infrastructure, including communications and financial services, which could disrupt our normal business operations. a natural or man-made disaster or a pandemic could also disrupt the operations of our counterparties or result in increased prices for the products and services they provide to us. for example, a natural or man-made disaster or a pandemic could lead to increased reinsurance prices and potentially cause us to retain more risk than we otherwise would retain if we were able to obtain reinsurance at lower prices. in addition, a disaster or a pandemic could adversely affect the value of the assets in our investment portfolio if it affects companies’ ability to pay principal or interest on their securities. Interruption in telecommunication, information technology and other operational systems, or a failure to maintain the security, confidentiality or privacy of sensitive data residing on such systems, could harm our business. We depend heavily on our telecommunication, information technology and other operational systems and on the integrity and timeliness of data we use to run our businesses and service our customers. these systems may fail to operate properly or become disabled as a result of events or circumstances which may be wholly or partly beyond our control. further, we face the risk of operational and technology failures by others, including financial intermediaries, vendors and parties that provide services to us. if these parties do not perform as anticipated, we may experience operational difficulties, increased costs and other adverse effects on our business. despite our implementation of a variety of security measures, our information technology and other systems could be subject to physical or electronic break-ins, unauthorized tampering or other security breaches, resulting in a failure to maintain the security, confidentiality or privacy of sensitive data, including personal financial and health information relating to customers. there can be no assurance that any such breach will not occur or, if any does occur, that it can be sufficiently remediated. to date, we have not had a material security breach. interruption in telecommunication, information technology and other operational systems, or a failure to maintain the security, confidentiality or privacy of sensitive data residing on such systems, whether due to actions by us or others, could delay or disrupt our ability to do business and service our customers, harm our reputation, subject us to litigation, regulatory sanctions and other claims, require us to incur significant expenses, lead to a loss of customers and revenues and otherwise adversely affect our business. PART I ITEM 1A Risk Factors The results of operations of our insurance business will decline if our premium rates are not adequate or if we are unable to increase rates. We set the premium rates on our health insurance policies, including long-term care policies and certain life insurance policies, based on facts and circumstances known at the time we issue the policies and on assumptions about numerous variables, including the actuarial probability of a policyholder incurring a claim, the probable size of the claim, maintenance costs to administer the policies and the interest rate earned on our investment of premiums. in setting premium rates, we consider historical claims information, industry statistics, the rates of our competitors and other factors, but we cannot predict with certainty the future actual claims on our products. if our actual claims experience proves to be less favorable than we assumed and we are unable to raise our premium rates to the extent necessary to offset the unfavorable claims experience, our financial results will be adversely affected. We review the adequacy of our premium rates regularly and file proposed rate increases on our health insurance products when we believe existing premium rates are too low. it is possible that we will not be able to obtain approval for premium rate increases from currently pending requests or from future requests. if we are unable to raise our premium rates because we fail to obtain approval in one or more states, our financial results will be adversely affected. Moreover, in some instances, our ability to exit unprofitable lines of business is limited by the guaranteed renewal feature of the policy. due to this feature, we cannot exit such lines of business without regulatory approval, and accordingly, we may be required to continue to service those products at a loss for an extended period of time. Most of our long-term care business is guaranteed renewable, and, if necessary rate increases are not approved, we would be required to recognize a loss and establish a premium deficiency reserve. during 2013, the financial statements of four of our insurance subsidiaries prepared in accordance with statutory accounting practices prescribed or permitted by regulatory authorities reflected asset adequacy or premium deficiency reserves. total asset adequacy and premium deficiency reserves for conseco Life, Washington national, bankers conseco Life and bankers Life were $305.9 million, $89.0 million, $19.0 million and $18.0 million, respectively, at december 31, 2013. due to differences between statutory and gaap insurance liabilities, we were not required to recognize a similar asset adequacy or premium deficiency reserve in our consolidated financial statements prepared in accordance with gaap. the determination of the need for and amount of asset adequacy or premium deficiency reserves is subject to numerous actuarial assumptions, including our ability to change nges related to certain products consistent with contract provisions. if, however, we are successful in obtaining regulatory approval to raise premium rates, the increased premium rates may reduce the volume of our new sales and cause existing policyholders to allow their policies to lapse. this could result in a significantly higher ratio of claim costs to premiums if healthier policyholders who get coverage elsewhere allow their policies to lapse, while policies of less healthy policyholders continue inforce. this would reduce our premium income and profitability in future periods. 41 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1A Risk Factors Most of our supplemental health policies allow us to increase premium rates when warranted by our actual claims experience. these rate increases must be approved by the applicable state insurance departments, and we are required to submit actuarial claims data to support the need for such rate increases. the re-rate application and approval process on supplemental health products is a normal recurring part of our business operations and reasonable rate increases are typically approved by the state departments as long as they are supported by actual claims experience and are not unusually large in either dollar amount or percentage increase. for policy types on which rate increases are a normal recurring event, our estimates of insurance liabilities assume we will be able to raise rates if experience on the blocks warrants such increases in the future. as a result of higher persistency and resultant higher claims in our long-term care block in the bankers Life segment than assumed in the original pricing, our premium rates were too low. accordingly, we have been seeking approval from regulatory authorities for rate increases on portions of this business. Many of the rate increases have been approved by regulators and implemented, but it has become increasingly difficult to receive regulatory approval for the premium rate increases we have sought. if we are unable to obtain pending or future rate increases, the profitability of these policies and the performance of this block of business will be adversely affected. in addition, such rate increases may reduce the volume of our new sales and cause existing policyholders to allow their policies to lapse, resulting in reduced profitability. We have implemented and will continue to implement from time to time and when actuarially justified, premium rate increases in our long-term care business. in some cases, we offer policyholders the opportunity to reduce their coverage amounts or accept non- forfeiture benefits as alternatives to increasing their premium rates. the financial impact of our rate increase actions could be adversely affected by policyholder anti-selection, meaning that policyholders who are less likely to incur claims may lapse their policies or reduce their benefits, while policyholders who are more likely to incur claims may maintain full coverage and accept their rate increase. We previously identified a material weakness in our internal control over financial reporting which has been remediated, and our business may be adversely affected if we fail to maintain effective controls over financial reporting. We have previously identified material weaknesses in internal controls, including one identified at September 30, 2012 related to the accurate calculation of certain adjustments impacting other comprehensive income. Specifically, controls in place to ensure the accurate calculation of these adjustments did not operate effectively. We have emphasized the importance of performing and reviewing calculations consistent with the design of our internal control structure in an effort to ensure controls operate effectively. the company has completed its testing of controls over the calculation of these adjustments and concluded that the material weakness identified at September 30, 2012 was remediated as of december 31, 2012. 42 CNO FINANCIAL GROUP, INC. - Form 10-K We face the risk that, notwithstanding our efforts to date to identify and remedy the material weakness in our internal control over financial reporting, we may discover other material weaknesses in the future and the cost of remediating the material weakness could be high and could have a material adverse effect on our financial condition and results of operations. Our ability to use our existing NOLs may be limited by certain transactions, and an impairment of existing NOLs could result in a significant writedown in the value of our deferred tax assets, which could cause us to breach the debt to total capitalization covenant of the Senior Secured Credit Agreement. as of december 31, 2013, we had approximately $3.5 billion of federal tax noLs resulting in deferred tax assets of approximately $1.2 billion, expiring in years 2018 through 2032. Section 382 of the code imposes limitations on a corporation’s ability to use its noLs when it undergoes a 50 percent “ownership change” over a three year period. although we underwent an ownership change in 2003 as the result of our reorganization, the timing and manner in which we will be able to utilize our noLs is not currently limited by Section 382. We regularly monitor ownership changes (as calculated for purposes of Section 382) based on available information and, as of december 31, 2013, our analysis indicated that we were below the 50 percent ownership change threshold that would limit our ability to utilize our noLs. a future transaction or transactions and the timing of such transaction or transactions could trigger an ownership change under Section 382. Such transactions may include, but are not limited to, additional repurchases or issuances of common stock, including upon conversion of the 7.0% debentures (including conversion pursuant to a make whole adjustment event) or exercise of the warrants sold to paulson & co. inc., or acquisitions or sales of shares of cno’s stock by certain holders of its shares, including persons who have held, currently hold or may accumulate in the future 5 percent or more of cno’s outstanding common stock for their own account. in January 2009, cno’s board of directors adopted a Section 382 rights agreement designed to protect shareholder value by preserving the value of our noLs. the Section 382 rights agreement was amended and extended by the cno board of directors on december 6, 2011 and was approved by cno’s shareholders at the 2012 annual meeting of shareholders. the amended Section 382 rights agreement provides a strong economic disincentive for any one shareholder knowingly, and without the approval of the board of directors, to become an owner of more than 4.99% of the company’s outstanding common stock (or any other interest in cno that would be treated as “stock” under applicable Section 382 regulations) and for any owner of more than 4.99% of cno’s outstanding common stock as of the date of the amended Section 382 rights agreement to increase their ownership stake by more than 1 percent of the shares of cno’s common stock then outstanding, and thus limits the uncertainty with regard to the potential for future ownership changes. however, despite the strong economic disincentives of the amended Section 382 rights agreement, shareholders may elect to increase their ownership, including beyond the limits set by the amended Section 382 rights agreement, and thus adversely affect cno’s ownership shift calculations. to further protect against the possibility of triggering an ownership change under Section 382, cno’s shareholders approved an amendment to cno’s certificate of incorporation (the “original Section 382 charter amendment”) designed to prevent certain transfers of common stock which could otherwise adversely affect our ability to use our noLs. on May 8, 2013, our shareholders approved an amendment (the “extended Section 382 charter amendment”) to cno’s certificate of incorporation to: (i) extend the term of the original Section 382 charter amendment for three years until december 31, 2016, (ii) provide for a 4.99% ownership threshold relating to our stock, and (iii) amend certain other provisions of the original Section 382 charter amendment, including updates to certain definitions, for consistency with the amended Section 382 rights agreement. See the note to the consolidated financial statements entitled “income taxes” for further information regarding the amended Section 382 rights agreement, the extended Section 382 charter amendment and cno’s noLs. if an ownership change were to occur for purposes of Section 382, we would be required to calculate an annual limitation on the amount of our taxable income that may be offset by noLs arising prior to such ownership change. that limitation would apply to all of our current noLs. the annual limitation would be calculated based upon the fair market value of our equity at the time of such ownership change, multiplied by a federal long-term tax exempt rate (3.50 percent at december 31, 2013), and would eliminate our ability to use a substantial portion of our noLs to offset future taxable income. additionally, the writedown of our deferred tax assets that would occur in the event of an ownership change for purposes of Section 382 could cause us to breach the debt to total capitalization covenant in the Senior Secured credit agreement. The value of our deferred tax assets may be reduced to the extent our future profits are less than we have projected or the current corporate income tax rate is reduced, and such reductions in value may have a material adverse effect on our results of operations and our financial condition. as of december 31, 2013, we had net deferred tax assets of $1,173.2  million. our income tax expense includes deferred income taxes arising from temporary differences between the financial reporting and tax bases of assets and liabilities, capital loss carry-forwards and noLs. We evaluate the realizability of our deferred tax assets and assess the need for a valuation allowance on an ongoing basis. in evaluating our deferred tax assets, we consider whether it is more likely than not that the deferred tax assets will be realized. the ultimate realization of our deferred tax assets depends upon generating sufficient future taxable income during the periods in which our temporary differences become deductible and before our capital loss carry-forwards and noLs expire. our assessment of the realizability of our deferred tax assets requires significant judgment. failure to achieve our projections may result in an increase in the valuation allowance PART I ITEM 1A Risk Factors in a future period. any future increase in the valuation allowance would result in additional income tax expense which could have a material adverse effect upon our earnings in the future, and reduce shareholders’ equity. the value of our net deferred tax assets as of december 31, 2013 reflects the current corporate income tax rate of approximately 35  percent. a reduction in the corporate income tax rate would cause a writedown of our deferred tax assets, which may have a material adverse effect on our results of operations and financial condition. From time to time we may become subject to tax audits, tax litigation or similar proceedings, and as a result we may owe additional taxes, interest and penalties, or our NOLs may be reduced, in amounts that may be material. in determining our provisions for income taxes and our accounting for tax-related matters in general, we are required to exercise judgment. We regularly make estimates where the ultimate tax determination is uncertain. the final determination of any tax audit, appeal of the decision of a taxing authority, tax litigation or similar proceedings may be materially different from that reflected in our financial statements. the assessment of additional taxes, interest and penalties could be materially adverse to our current and future results of operations and financial condition. See the note to the consolidated financial statements entitled “income taxes” for further information. Concentration of our investment portfolio in any particular sector of the economy or type of asset may have an adverse effect on our financial position or results of operations. the concentration of our investment portfolio in any particular industry, group of related industries, asset classes (such as rMbS and other asset-backed securities), or geographic area could have an adverse effect on our results of operations and financial position. While we seek to mitigate this risk by having a broadly diversified portfolio, events or developments that have a negative impact on any particular industry, group of related industries or geographic area may have an adverse effect on the investment portfolio. Our business is subject to extensive regulation, which limits our operating flexibility and could result in our insurance subsidiaries being placed under regulatory control or otherwise negatively impact our financial results. our insurance business is subject to extensive regulation and supervision in the jurisdictions in which we operate. See “business of cno - governmental regulation.” our insurance subsidiaries are subject to state insurance laws that establish supervisory agencies. the regulations issued by state insurance agencies can be complex and subject to differing interpretations. if a state insurance regulatory agency determines that one of our insurance company 43 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1A Risk Factors subsidiaries is not in compliance with applicable regulations, the subsidiary is subject to various potential administrative remedies including, without limitation, monetary penalties, restrictions on the subsidiary’s ability to do business in that state and a return of a portion of policyholder premiums. in addition, regulatory action or investigations could cause us to suffer significant reputational harm, which could have an adverse effect on our business, financial condition and results of operations. our insurance subsidiaries are also subject to rbc requirements. these requirements were designed to evaluate the adequacy of statutory capital and surplus in relation to investment and insurance risks associated with asset quality, mortality and morbidity, asset and liability matching and other business factors. the requirements are used by states as an early warning tool to discover companies that may be weakly-capitalized for the purpose of initiating regulatory action. generally, if an insurer’s rbc ratio falls below specified levels, the insurer is subject to different degrees of regulatory action depending upon the magnitude of the deficiency. the 2013 statutory annual statements of each of our insurance subsidiaries reflect rbc ratios in excess of the levels subjecting the insurance subsidiaries to any regulatory action. however, in prior periods, the rbc ratio of conseco Life, which had experienced significant losses primarily related to pending legal settlements, was near the level at which it would have been required to submit a comprehensive plan to insurance regulators proposing corrective actions aimed at improving its capital position. if that were to occur in future periods, no assurances can be given that capital will be contributed or otherwise made available to conseco Life or the other insurance subsidiaries. in addition to the rbc requirements, certain states have established minimum capital requirements for insurance companies licensed to do business in their state. these regulators have the discretionary authority, in connection with the continual licensing of the company’s insurance subsidiaries, to limit or prohibit writing new business within its jurisdiction when, in the state’s judgment, the insurance subsidiary is not maintaining adequate statutory surplus or capital or that the insurance subsidiary’s further transaction of business would be hazardous to policyholders. the state insurance department rules provide several standards for the regulators to use in identifying companies which may be deemed to be in hazardous financial condition. one of the standards defines hazardous conditions as existing if an insurer’s operating loss in the last twelve months or any shorter period of time, (including, but not limited to: (a) net capital gain or loss; (b) change in nonadmitted assets; and (c) cash dividends paid to shareholders), is greater than fifty percent of the insurer’s remaining surplus. While all of our insurance subsidiaries currently exceed these standards, one of the company’s subsidiaries, conseco Life, reported statutory financial results below the threshold to meet the standard in 2012. no actions were taken against conseco Life. based on each subsequent statutory filing in 2013, the calculation based on conseco Life’s operating loss for each applicable twelve month period did not indicate a surplus deficiency under this standard, and conseco Life is no longer considered in hazardous financial condition. Our reserves for future insurance policy benefits and claims may prove to be inadequate, requiring us to increase liabilities which results in reduced net income and shareholders’ equity. for Liabilities insurance products are calculated using management’s best judgments, based on our past experience and standard actuarial tables of mortality, morbidity, lapse rates, investment experience and expense levels. for our health insurance business, we establish an active life reserve, a liability for due and unpaid claims, claims in the course of settlement, incurred but not reported claims, and a reserve for the present value of amounts on incurred claims not yet due. We establish reserves based on assumptions and estimates of factors either established at the effective date for business inforce or considered when we set premium rates for business written after that date. Many factors can affect these reserves and liabilities, such as economic  and social conditions, inflation, hospital and pharmaceutical costs, changes in life expectancy, regulatory actions, changes in doctrines of legal liability and extra-contractual damage awards. therefore, the reserves and liabilities we establish are necessarily based on estimates, assumptions, industry data and prior years’ statistics. it is possible that actual claims will materially exceed our reserves and have a material adverse effect on our results of operations and financial condition. We have incurred significant losses beyond our estimates as a result of actual claim costs and persistency of our long-term care business included in our bankers Life and other cno business segments. the insurance policy benefits incurred for our long-term care products in our bankers Life segment were $689.2 million, $653.1 million and $642.6  million in 2013, 2012 and 2011, respectively. the benefit ratios for our long-term care products in our bankers Life segment were 129.3 percent, 117.6  percent and 112.6 percent in 2013, 2012 and 2011, respectively. the benefit ratios for our long-term care products in our other cno business segment were 245.7 percent, 247.0 percent and 226.4 percent in 2013, 2012 and 2011, respectively. the insurance policy benefits incurred for our long-term care products in our other cno business segment were $59.2 million, $63.4 million and $62.7 million in 2013, 2012 and 2011, respectively. our financial performance depends significantly upon the extent to which our actual claims experience and future expenses are consistent with the assumptions we used in setting our reserves. if our assumptions with respect to future claims are incorrect, and our reserves prove to be insufficient to cover our actual losses and expenses, we would be required to increase our liabilities, and our financial results could be adversely affected. We may be required to accelerate the amortization of deferred acquisition costs or the present value of future profits or establish premium deficiency reserves. deferred acquisition costs represent incremental direct costs related to the successful acquisition of new or renewal insurance contracts. the present value of future profits represents the value assigned to the right to receive future cash flows from contracts 44 CNO FINANCIAL GROUP, INC. - Form 10-K existing at the effective date. the balances of these accounts are amortized over the expected lives of the underlying insurance contracts. on an ongoing basis, we test these accounts recorded on our balance sheet to determine if these amounts are recoverable under current assumptions. in addition, we regularly review the estimates and assumptions underlying these accounts for those products for which we amortize deferred acquisition costs or the present value of future profits in proportion to gross profits or gross margins. if facts and circumstances change, these tests and reviews could lead to reduction in the balance of those accounts, and the establishment of a premium deficiency reserve. Such results could have an adverse effect on the results of our operations and our financial condition. See “item 7 Management’s discussion and analysis of consolidated finance condition and results of operations, critical accounting policies, present Value of future profits and deferred acquisition costs.” Our operating results will suffer if policyholder surrender levels differ significantly from our assumptions. Surrenders of our annuities and life insurance products can result in  losses and decreased revenues if surrender levels differ significantly from assumed levels. at december 31, 2013, approximately 29 percent of our total insurance liabilities, or approximately $7.2 billion, could be surrendered by the policyholder without penalty. the surrender charges that are imposed on our fixed rate annuities typically decline during a penalty period, which ranges from five to twelve years after the date the policy is issued. Surrender charges are eliminated after the penalty period. Surrenders and redemptions could require us to dispose of assets earlier than we had planned, possibly at a loss. Moreover, surrenders and redemptions require faster amortization of either the acquisition costs or the commissions associated with the original sale of a product, thus reducing our net income. We believe policyholders are generally more likely to surrender their policies if they believe the issuer is having financial difficulties, or if they are able to reinvest the policy’s value at a higher rate of return in an alternative insurance or investment product. Changing interest rates may adversely affect our results of operations. our profitability is affected by fluctuating interest rates. While we monitor the interest rate environment and employ asset/liability and hedging strategies to mitigate such impact, our financial results could be adversely affected by changes in interest rates. our spread-based insurance and annuity business is subject to several inherent risks arising from movements in interest rates. first, interest rate changes can cause compression of our net spread between interest earned on investments and interest credited to customer deposits. our ability to adjust for such a compression is limited by the guaranteed minimum rates that we must credit to policyholders on certain products, as well as the terms on most of our other products that limit reductions in the crediting rates to pre- established intervals. as of december 31, 2013, the vast majority of our products with contractual guaranteed minimum rates, had crediting rates set at the minimum. in addition, approximately PART I ITEM 1A Risk Factors 35 percent of our insurance liabilities were subject to interest rates that may be reset annually; 42 percent had a fixed explicit interest rate for the duration of the contract; 17 percent had credited rates that approximate the income we earn; and the remainder had no explicit interest rates. Second, if interest rate changes produce an unanticipated increase in surrenders of our spread-based products, we may be forced to sell invested assets at a loss in order to fund such surrenders. third, the profits from many non-spread-based insurance products, such as long-term care policies, can be adversely affected when interest rates decline because we may be unable to reinvest the cash from premiums received at the interest rates anticipated when we sold the policies. finally, changes in interest rates can have significant effects on the fair value and performance of our investments in general such as the timing of cash flows on many structured securities due to changes in the prepayment rate of the loans underlying such securities. We employ asset/liability strategies that are designed to mitigate the effects of interest rate changes on our profitability but do not currently extensively employ derivative instruments for this purpose. We may not be successful in implementing these strategies and achieving adequate investment spreads. We simulate our cash flows expected from existing business under various interest rate scenarios. With such estimates, we actively manage the relationship between the duration of our assets and the expected duration of our liabilities. When the estimated durations of assets and liabilities are similar, exposure to interest rate risk is minimized because a change in the value of assets should be largely offset by a change in the value of liabilities. at december 31, 2013, the duration of our fixed income securities (as modified to reflect prepayments and potential calls) was approximately 8.2 years, and the duration of our insurance liabilities was approximately 8.1 years. We estimate that our fixed maturity securities and short- term investments, net of corresponding changes in insurance acquisition costs, would decline in fair value by approximately $390 million if interest rates were to increase by 10 percent from rates as of december 31, 2013. this compares to a decline in fair value of approximately $230 million based on amounts and rates at december 31, 2012. our simulations incorporate numerous assumptions, require significant estimates and assume an immediate change in interest rates without any management reaction to such change. consequently, potential changes in the values of our financial instruments indicated by the simulations will likely be different from the actual changes experienced under given interest rate scenarios, and the differences may be material. because we actively manage our investments and liabilities, our net exposure to interest rates can vary over time. General market conditions affect investments and investment income. the performance of our investment portfolio depends in part upon the level of and changes in interest rates, risk spreads, real estate values, market volatility, the performance of the economy in general, the performance of the specific obligors included in our portfolio and other factors that are beyond our control. changes in these factors can affect our net investment income in any period, and such changes can be substantial. 45 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1A Risk Factors financial market conditions can also affect our realized and unrealized investment gains (losses). during periods of rising interest rates, the fair values of our investments will typically decline. conversely, during periods of falling interest rates, the fair values of our investments will typically rise. Our results of operations may be negatively impacted if our initiatives to restructure our insurance operations or our efforts to become more efficient are unsuccessful. initiatives to improve operating results, We have implemented or are in the process of implementing including: several (i) focusing sales efforts on higher margin products; (ii) reducing operating expenses by eliminating or reducing marketing costs of certain products; (iii) streamlining administrative procedures and reducing personnel; and (iv) increasing retention rates on our more profitable blocks of inforce business. Many of our initiatives address issues resulting from the substantial number of acquisitions of our predecessor. between 1982 and 1997, our predecessor completed 19 transactions involving the acquisitions of 44 separate insurance companies. these prior acquisitions have contributed to the complexity and cost of our current administrative operating environment and make it challenging, in some instances, to operate our business within the expense levels assumed in the pricing of our products. if we are unsuccessful in our efforts to become more efficient, our future earnings will be adversely affected. conversions to new systems can result in valuation differences between the prior system and the new system. We have recognized such differences in the past. our planned conversions could result in future valuation adjustments, and these adjustments may have a material adverse effect on future earnings. A decline in the current financial strength rating of our insurance subsidiaries could cause us to experience decreased sales, increased agent attrition and increased policyholder lapses and redemptions. an important competitive factor for our insurance subsidiaries is the ratings they receive from nationally recognized rating organizations. agents, insurance brokers and marketing companies who market our products and prospective purchasers of our products use the financial strength ratings of our insurance subsidiaries as an important factor in determining whether to market or purchase. ratings have the most impact on our annuity, interest-sensitive life insurance and long-term care products. the current financial strength ratings of our primary insurance subsidiaries (except conseco Life) from a.M. best, fitch, S&p and Moody’s are “b++”, “bbb”, “bbb” and “baa3”, respectively. a.M. best has sixteen possible ratings. there are four ratings above our “b++” rating and eleven ratings that are below our rating. fitch has nineteen possible ratings. there are eight ratings above our “bbb” rating and ten ratings that are below our rating. S&p has twenty-one possible ratings. there are eight ratings above our “bbb-” rating and twelve ratings that are below our rating. Moody’s has twenty-one possible ratings. there are nine ratings above our “baa3” rating and eleven ratings that are below 46 CNO FINANCIAL GROUP, INC. - Form 10-K our rating. the current financial strength ratings of conseco Life from a.M. best, fitch, S&p and Moody’s are “b-”, “bb+”, “b” and “ba1”, respectively. if our ratings are downgraded, we may experience declining sales of certain of our insurance products, defections of our independent and career sales force, and increased policies being redeemed or allowed to lapse. these events would adversely affect our financial results, which could then lead to ratings downgrades. Competition from companies that have greater market share, higher ratings, greater financial resources and stronger brand recognition, may impair our ability to retain existing customers and sales representatives, attract new customers and sales representatives and maintain or improve our financial results. the supplemental health insurance, annuity and individual life insurance markets are highly competitive. competitors include other life and accident and health insurers, commercial banks, thrifts, mutual funds and broker-dealers. our principal competitors vary by product line. our main competitors for agent-sold long-term care insurance products include genworth, Mutual of omaha and northwestern Mutual. our main competitors for agent-sold Medicare supplement insurance products include blue cross and blue Shield plans, Mutual of omaha and united healthcare. our main competitors for life insurance sold through direct marketing channels include gerber Life, MetLife, Mutual of omaha, new York Life and subsidiaries of torchmark. our main competitors for supplemental health products sold through our Washington national segment include afLac, subsidiaries of allstate, colonial Life and accident company and subsidiaries of torchmark. in some of our product lines, such as life insurance and fixed annuities, we have a relatively small market share. even in some of the lines in which we are one of the top writers, our market share is relatively small. for example, while, based on an individual Long-term care insurance Survey, our bankers Life segment ranked eighth in annualized premiums of individual long-term care insurance in 2012 with a market share of approximately 2.8 percent, the top seven writers of individual long-term care insurance had annualized premiums with a combined market share of approximately 87 percent during the period. in addition, while, based on the naic’s 2012 Medicare Supplement Loss ratios report, we ranked fifth in direct premiums earned for Medicare supplement insurance in 2012 with a market share of 3.8 percent, the top writer of Medicare supplement insurance had direct premiums with a market share of 33 percent during the period. Most of our major competitors have higher financial strength ratings than we do. Many of our competitors are larger companies that have greater capital, technological and marketing resources and have access to capital at a lower cost. recent industry consolidation, including business combinations among insurance and other financial services companies, has resulted in larger competitors with even greater financial resources. furthermore, changes in federal law have narrowed the historical separation between banks and insurance companies, enabling traditional PART I ITEM 1A Risk Factors banking institutions to enter the insurance and annuity markets and further increase competition. this increased competition may harm our ability to maintain or improve our profitability. in addition, because the actual cost of products is unknown when they are sold, we are subject to competitors who may sell a product at a price that does not cover its actual cost. accordingly, if we do not also lower our prices for similar products, we may lose market share to these competitors. if we lower our prices to maintain market share, our profitability will decline. the colonial penn segment has faced increased competition from other insurance companies who also distribute products through direct marketing. in addition, the demand and cost of television advertising appropriate for colonial penn’s campaigns has increased. in recent periods, higher advertising costs have increased the average cost to generate a tV lead, and may potentially negatively impact the percentage of leads that ultimately purchase a colonial penn policy. We must attract and retain sales representatives to sell our insurance and annuity products. Strong competition exists among insurance and financial services companies for sales representatives. We compete for sales representatives primarily on the basis of our financial position, financial strength ratings, support services, compensation, products and product features. our competitiveness for such agents also depends upon the relationships we develop with these agents. our predecessor’s bankruptcy continues to be an adverse factor in developing relationships with certain agents. if we are unable to attract and retain sufficient numbers of sales representatives to sell our products, our ability to compete and our revenues and profitability would suffer. If we are unable to attract and retain agents and marketing organizations, sales of our products may be reduced. our products are marketed and distributed primarily through a dedicated field force of career agents and sales managers (in our bankers Life segment) and through pMa and independent (in our Washington national marketing organizations segment). We must attract and retain agents, sales managers and independent marketing organizations to sell our products through those distribution channels. We compete with other insurance companies and financial services companies for agents and sales managers and for business through marketing organizations. if we are unable to attract and retain these agents, sales managers and marketing organizations, our ability to grow our business and generate revenues from new sales would suffer. Volatility in the securities markets, and other economic factors, may adversely affect our business, particularly our sales of certain life insurance products and annuities. fluctuations in the securities markets and other economic factors may adversely affect sales and/or policy surrenders of our annuities and life insurance policies. for example, volatility in the equity markets may deter potential purchasers from investing in fixed index annuities and may cause current policyholders to surrender their policies for the cash value or to reduce their investments. in addition, significant or unusual volatility in the general level of interest rates could negatively impact sales and/or lapse rates on certain types of insurance products. Federal and state legislation could adversely affect the financial performance of our insurance operations. during recent years, the health insurance industry has experienced substantial changes, including those caused by healthcare legislation. recent federal and state legislation and pending legislative proposals concerning healthcare reform contain features that could severely limit, or eliminate, our ability to vary pricing terms or apply medical underwriting standards to individuals, thereby potentially increasing our benefit ratios and adversely impacting our financial results. in particular, Medicare reform could affect our ability to price or sell our products or profitably maintain our blocks inforce. for example, the Medicare advantage program provides incentives for health plans to offer managed care plans to seniors. the growth of managed care plans under this program could decrease sales of the traditional Medicare supplement products we sell. Some current proposals contain government provided long-term care insurance which could affect the sales of our long-term care products. proposals currently pending in congress and some state legislatures may also affect our financial results. these proposals include the implementation of minimum consumer protection standards in all long-term care policies, including: guaranteed premium rates; protection against inflation; limitations on waiting periods for pre-existing conditions; setting standards for sales practices for long-term care insurance; and guaranteed consumer access to information about insurers, including information regarding lapse and replacement rates for policies and the percentage of claims denied. enactment of any proposal that would limit the amount we can charge for our products, such as guaranteed premium rates, or that would increase the benefits we must pay, such as limitations on waiting periods, or that would otherwise increase the costs of our business, could adversely affect our financial results. on July 21, 2010, the dodd-frank act was enacted and signed into law. the dodd-frank act made extensive changes to the laws regulating financial services firms and requires various federal agencies to adopt a broad range of new rules and regulations. among other provisions, the dodd-frank act provides for a new framework of regulation of over-the-counter derivatives markets. this will require us to clear certain types of transactions currently traded in the over-the-counter derivative markets and may limit our ability to customize derivative transactions for our needs. in addition, we will likely experience additional collateral requirements and costs associated with derivative transactions. the dodd-frank act also establishes a financial Stability oversight council, which is authorized to subject nonbank financial companies deemed systemically significant to stricter prudential standards and other requirements and to subject such a company to a special orderly liquidation process outside the federal bankruptcy code, administered by the federal deposit insurance corporation (although insurance company subsidiaries would 47 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 1A Risk Factors remain subject to liquidation and rehabilitation proceedings under state law). in addition, the dodd-frank act establishes a federal insurance office within the department of the treasury. While not having a general supervisory or regulatory authority over the business of insurance, the director of this office will perform various functions with respect to insurance, including serving as a non-voting member of the financial Stability oversight council and making recommendations to the council regarding insurers to be designated for more stringent regulation. the director is also required to conduct a study on how to modernize and improve the system of insurance regulation in the united States, including by increased national uniformity through either a federal charter or effective action by the states. federal agencies have been given significant discretion in drafting the rules and regulations that will implement the dodd-frank act. consequently, many of the details and much of the impact of the dodd-frank act may not be known for some time. in addition, this legislation mandated multiple studies and reports for congress, which could result in additional legislative or regulatory action. We cannot predict the requirements of the regulations ultimately adopted under the dodd-frank act, the effect such regulations will have on financial markets generally, or on our businesses specifically, the additional costs associated with compliance with such regulations, or any changes to our operations that may be necessary to comply with the dodd-frank act, any of which could have a material adverse affect on our business, results of operations, cash flows or financial condition. Reinsurance may not be available, affordable or adequate to protect us against losses. as part of our overall risk and capital management strategy, we have historically purchased reinsurance from external reinsurers as well as provided internal reinsurance support for certain risks underwritten by our business segments. the availability and cost of reinsurance protection are impacted by our operating and financial performance as well as conditions beyond our control. for example, volatility in the equity markets and the related impacts on asset values required to fund liabilities may reduce the availability of certain types of reinsurance and make it more costly when it is available, as reinsurers are less willing to take on credit risk in a volatile market. accordingly, we may be forced to incur additional expenses for reinsurance or may not be able to obtain sufficient new reinsurance on acceptable terms, which could adversely affect our ability to write future business or obtain statutory capital credit for new reinsurance. We face risk with respect to our reinsurance agreements. We transfer exposure to certain risks to others through reinsurance arrangements. under these arrangements, other insurers assume a portion of our losses and expenses associated with reported and unreported claims in exchange for a portion of policy premiums. the availability, amount and cost of reinsurance depend on general market conditions and may vary significantly. as of december 31, 2013, our reinsurance receivables totaled $3.4 billion. our ceded life insurance in-force totaled $11.5 billion. our ten largest reinsurers accounted for 93 percent of our ceded life insurance in-force. We face credit risk with respect to reinsurance. When we obtain reinsurance, we are still liable for those transferred risks if the reinsurer cannot meet its obligations. therefore, the inability of our reinsurers to meet their financial obligations may require us to increase liabilities, thereby reducing our net income and shareholders’ equity. in december 2013, two of our insurance subsidiaries with long- term care business in the other cno business segment entered into 100% coinsurance agreements ceding $495 million of long- term care reserves to bre, a reinsurer domiciled in the cayman islands. all required regulatory approvals for the transaction have been received. bre was formed in 2012 and is focused on specialized insurance including long-term care. bre is a reinsurer that is not licensed or accredited by the states of domicile of the insurance subsidiaries ceding the long-term care business. however, the insurance companies’ ceded reserve credits will be secured by assets in market-value trusts subject to a 7% over collateralization, investment guidelines and periodic true-up provisions. future payments into the trusts to maintain collateral requirements are the responsibility of bre. Our insurance subsidiaries may be required to pay assessments to fund other companies’ policyholder losses or liabilities and this may negatively impact our financial results. the solvency or guaranty laws of most states in which an insurance company does business may require that company to pay assessments up to certain prescribed limits to fund policyholder losses or liabilities of other insurance companies that become insolvent. insolvencies of insurance companies increase the possibility that these assessments may be required. these assessments may be deferred or forgiven under most guaranty laws if they would threaten an insurer’s financial strength and, in certain instances, may be offset against future premium taxes. We cannot estimate the likelihood and amount of future assessments. although past assessments have not been material, if there were a number of large insolvencies, future assessments could be material and could have a material adverse effect on our operating results and financial position. 48 CNO FINANCIAL GROUP, INC. - Form 10-K ITEM 1B. Unresolved Staff Comments. none. PART I ITEM 3 Legal Proceedings ITEM 2. Properties. our headquarters and the administrative operations of our Washington national and other cno business segments and certain administrative operations of our subsidiaries are located on a company-owned corporate campus in carmel, indiana, immediately north of indianapolis. We currently occupy four buildings on the campus with approximately 422,000 square feet of space. our bankers Life segment is primarily administered from downtown chicago, illinois. in 2012, bankers Life relocated from one downtown location to another. the new location has approximately 135,000 square feet leased under an agreement which expires in 2023. bankers Life has subleased its prior location of 222,000 square feet through the remaining term of the lease which expires in 2018. We also lease approximately 300 sales offices in various states totaling approximately 903,000 square feet. these leases generally are short-term in length, with remaining lease terms expiring between 2014 and 2019. our colonial penn segment is administered from a company- owned office building in philadelphia, pennsylvania, with approximately 127,000 square feet. We occupy approximately 60 percent of this space, with unused space leased to tenants. Management believes that this office space is adequate for our needs. ITEM 3. Legal Proceedings. information required for item 3 is incorporated by reference to the discussion under the heading “Legal proceedings” in note 7 “Litigation and other Legal proceedings” to our consolidated financial statements included in item 8 of this form 10-K. 49 CNO FINANCIAL GROUP, INC. - Form 10-KPART I ITEM 4 Mine Safety Disclosures ITEM 4. Mine Safety Disclosures. not applicable. Executive Officers of the Registrant Officer Name and Age(a) bruce baude, 49 Since 2012 edward J. bonach, 59 2007 frederick J. crawford, 50 2012 eric r. Johnson, 53 1997 John r. Kline, 56 Susan L. Menzel, 48 christopher J. nickele, 57 Scott r. perry, 51 Matthew J. Zimpfer, 46 1990 2005 2005 2001 1998 Positions with CNO, Principal Occupation and Business Experience(b) Since July 2012, executive vice president, chief operations and technology officer. from 2008 to 2012, Mr. baude was chief operating officer at univita health. he joined Long term care group in 2005 and served as chief executive officer through 2008, when it was acquired by univita health. Since october 2011, chief executive officer. from May 2007 to January 2012, chief financial officer of cno. Since January 2012, executive vice president and chief financial officer. from 2001 to January 2012, Mr. crawford was with Lincoln financial group, serving as vice president and treasurer (2001-2004), chief financial officer (2005-2010), and executive vice president and head of corporate development and investments (2011-January 2012). Since September 2003, chief investment officer of cno and president and chief executive officer of 40|86 advisors, cno’s wholly-owned registered investment advisor. Mr. Johnson has held various investment management positions since joining cno in 1997. Since July 2002, senior vice president and chief accounting officer. Mr. Kline has served in various accounting and finance capacities with cno since 1990. Since May 2005, executive vice president, human resources. Since october 2005, executive vice president, product management and since May 2010, president, other cno business. Since July 2011, chief business officer of cno. from 2006 until September 2013, president of bankers Life and from 2001 to 2006, employed in various capacities for bankers Life. Since June 2008, executive vice president and general counsel. Mr. Zimpfer has held various legal positions since joining cno in 1998. (a) The executive officers serve as such at the discretion of the Board of Directors and are elected annually. (b) Business experience is given for at least the last five years. 50 CNO FINANCIAL GROUP, INC. - Form 10-K Part II ITEM 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities. Market Information and Dividends The following table sets forth the dividends declared and paid per share and the ranges of high and low sales prices per share for our common stock on the New York Stock Exchange for the quarterly periods beginning January 1, 2012. Period 2012: First Quarter Second Quarter Third Quarter Fourth Quarter 2013: First Quarter Second Quarter Third Quarter Fourth Quarter $ $ Market price High 8.20 $ 7.99 10.18 10.06 11.67 $ 13.01 14.97 17.91 Low 6.04 6.30 7.55 8.26 9.34 10.46 12.99 13.86 Dividends declared and paid $ $ — 0.02 0.02 0.02 0.02 0.03 0.03 0.03 As of February 10, 2014, there were approximately 29,000 holders of the outstanding shares of common stock, including individual participants in securities position listings. We commenced the payment of a dividend on our common stock in the second quarter of 2012. The dividend on our common stock is declared each quarter by our Board of Directors. In determining dividends, our Board of Directors takes into consideration our financial condition, including current and expected earnings and projected cash flows. The Company’s debt agreements contain covenants which could limit our ability to pay cash dividends on our common stock, but we do not believe such covenants are likely to impact the future payment of dividends on our common stock. Refer to the note to the consolidated financial statements entitled “Notes Payable - Direct Corporate Obligations” for further information regarding these limitations. Performance Graph The performance graph below compares CNO’s cumulative total shareholder return on its common stock for the period from December 31, 2008 through December 31, 2013 with the cumulative total return of the Standard & Poor’s 500 Composite Stock Price Index (the “S&P 500 Index”) and the Standard & Poor’s Life and Health Insurance Index (the “S&P Life and Health Insurance Index”). The comparison for each of the periods assumes that $100 was invested on December 31, 2008 in each of CNO common stock, the stocks included in the S&P 500 Index and the stocks included in the S&P Life and Health Insurance Index and that all dividends were reinvested. The stock performance shown in this graph represents past performance and should not be considered an indication of future performance of CNO’s common stock. 51 CNO FINANCIAL GROUP, INC. - Form 10-KCOMPARISON OF 5 YEAR CUMULATIVE TOTAL RETURN* Among CNO Financial Group, Inc., the S&P 500 Index, and the S&P Life & Health Insurance Index $400 $350 $300 $250 $200 $150 $100 $50 $- 12/08 12/09 12/10 12/11 12/12 12/13 CNO Financial Group, Inc. S&P 500 S&P Life & Health Insurance * $100 invested on 12/31/08 in stock or index, including reinvestment of dividends. CNO Financial Group, Inc. S&P 500 Index S&P Life & Health Insurance Index $ 12/08 100.00 $ 100.00 100.00 12/09 96.53 $ 126.46 115.57 12/10 130.89 $ 145.51 144.76 12/11 121.81 $ 148.59 114.78 12/12 181.42 172.37 131.53 $ 12/13 346.75 228.19 215.02 Issuer Purchases of Equity Securities Period October 1 through October 31 November 1 through November 30 December 1 through December 31 tOtaL total number of shares (or units) 3,188 $ 1,943,200 121,408 2,067,796 average price paid per share (or unit) 12.26 15.99 17.55 16.08 total number of shares (or units) purchased as part of publicly announced plans or programs — 1,943,200 — 1,943,200 Maximum number (or approximate dollar value) of shares (or units) that may yet be purchased under the plans or programs(a) (dollars in millions) 128.4 97.4 397.4 397.4 $ (a) In May 2011, the Company announced a securities repurchase program of up to $100.0 million. In February 2012, June 2012, December 2012 and December 2013, the Company’s Board of Directors approved, in aggregate, an additional $800.0 million to repurchase the Company’s outstanding securities. 52 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 5 Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities Part II ITEM 6 Selected Consolidated Financial Data Equity Compensation Plan Information The following table summarizes information, as of December 31, 2013, relating to our common stock that may be issued under the CNO Financial Group, Inc. Amended and Restated Long-Term Incentive Plan. Equity compensation plans approved by security holders Equity compensation plans not approved by security holders tOtaL Number of securities to be issued upon exercise of outstanding options, warrants and rights Weighted-average exercise price of outstanding options, warrants and rights 10.64 — 10.64 Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in first column) 9,098,568 — 9,098,568 5,578,885 $ — 5,578,885 $ ITEM 6. Selected Consolidated Financial Data. (Amounts in millions, except per share data) STATEMENT OF OPERATIONS DATA Insurance policy income Net investment income Net realized investment gains (losses) Total revenues Interest expense Total benefits and expenses Income before income taxes Income tax expense (benefit) Net income PER SHARE DATA Net income, basic Net income, diluted Dividends declared per common share Book value per common share outstanding Weighted average shares outstanding for basic earnings Weighted average shares outstanding for diluted earnings Shares outstanding at period-end BALANCE SHEET DATA - AT PERIOD END Total investments Total assets Corporate notes payable Total liabilities Shareholders’ equity STATUTORY DATA - AT PERIOD END(a) Statutory capital and surplus Asset valuation reserve (“AVR”) Total statutory capital and surplus and AVR Years ended December 31, 2013 2012 2011 2010 2009 $ $ $ $ $ $ $ $ 2,744.7 1,664.0 33.4 4,476.1 105.3 4,171.3 304.8 (173.2) 478.0 2.16 2.06 .11 22.49 221.6 232.7 220.3 27,151.7 34,780.6 856.4 29,825.4 4,955.2 1,711.9 233.9 1,945.8 $ $ $ $ 2,755.4 1,486.4 81.1 4,342.7 114.6 4,187.0 155.7 (65.3) 221.0 .95 .83 .06 22.80 233.7 281.4 221.5 27,959.3 34,131.4 1,004.2 29,082.1 5,049.3 1,560.4 222.2 1,782.6 $ $ $ 2,690.5 1,354.1 61.8 4,124.6 114.1 3,818.4 306.2 (29.5) 335.7 1.35 1.15 — 19.12 248.0 304.1 241.3 26,364.3 32,921.9 857.9 28,308.1 4,613.8 2,670.0 1,366.9 30.2 4,083.9 113.2 3,859.0 224.9 (15.7) 240.6 .96 .84 — 15.18 251.0 301.9 251.1 23,782.0 31,394.9 998.5 27,583.3 3,811.6 $ 1,578.1 168.4 1,746.5 1,525.1 71.3 1,596.4 $ $ $ $ 3,093.6 1,292.7 (60.5) 4,341.4 117.9 4,269.6 71.8 51.4 20.4 .11 .11 — 12.12 188.4 193.3 250.8 21,530.2 29,860.4 1,037.4 26,821.8 3,038.6 1,410.7 28.2 1,438.9 (a) We have derived the statutory data from statements filed by our insurance subsidiaries with regulatory authorities which are prepared in accordance with statutory accounting principles, which vary in certain respects from GAAP. 53 CNO FINANCIAL GROUP, INC. - Form 10-KITEM 7. Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations. In this section, we review the consolidated financial condition of CNO and its consolidated results of operations for the years ended December 31, 2013, 2012 and 2011 and, where appropriate, factors that may affect future financial performance. Please read this discussion in conjunction with the consolidated financial statements and notes included in this Form 10-K. Cautionary Statement Regarding Forward-Looking Statements Our statements, trend analyses and other information contained in this report and elsewhere (such as in filings by CNO with the SEC, press releases, presentations by CNO or its management or oral statements) relative to markets for CNO’s products and trends in CNO’s operations or financial results, as well as other statements, contain forward-looking statements within the meaning of the federal securities laws and the Private Securities Litigation Reform Act of 1995. Forward-looking statements typically are identified by the use of terms such as “anticipate,” “believe,” “plan,” “estimate,” “expect,” “project,” “intend,” “may,” “will,” “would,” “contemplate,” “possible,” “attempt,” “seek,” “should,” “could,” “goal,” “target,” “on track,” “comfortable with,” “optimistic” and similar words, although some forward-looking statements are expressed differently. You should consider statements that contain these words carefully because they describe our expectations, plans, strategies and goals and our beliefs concerning future business conditions, our results of operations, financial position, and our business outlook or they state other “forward-looking” information based on currently available information. The “Risk Factors” in Item 1A provide examples of risks, uncertainties and events that could cause our actual results to differ materially from the expectations expressed in our forward-looking statements. Assumptions and other important factors that could cause our actual results to differ materially from those anticipated in our forward-looking statements include, among other things: • changes in or sustained low interest rates causing reductions in investment income, the margins of our fixed annuity and life insurance businesses, and sales of, and demand for, our products; • expectations of lower future investment earnings may cause us to accelerate amortization, write down the balance of insurance acquisition costs or establish additional liabilities for insurance products; • general economic, market and political conditions, including the performance of the financial markets which may affect the value of our investments as well as our ability to raise capital or refinance existing indebtedness and the cost of doing so; • the ultimate outcome of lawsuits filed against us and other legal and regulatory proceedings to which we are subject; • our ability to make anticipated changes to certain NGEs of our life insurance products; • our ability to obtain adequate and timely rate increases on our health products, including our long-term care business; • the receipt of any required regulatory approvals for dividend and surplus debenture interest payments from our insurance subsidiaries; • mortality, morbidity, the increased cost and usage of health care services, persistency, the adequacy of our previous reserve estimates and other factors which may affect the profitability of our insurance products; • changes in our assumptions related to deferred acquisition costs or the present value of future profits; • the recoverability of our deferred tax assets and the effect of potential ownership changes and tax rate changes on their value; • our assumption that the positions we take on our tax return filings will not be successfully challenged by the IRS; • changes in accounting principles and the interpretation thereof (including changes in principles related to accounting for deferred acquisition costs); • our ability to continue to satisfy the financial ratio and balance requirements and other covenants of our debt agreements; • our ability to achieve anticipated expense reductions and levels of operational efficiencies including improvements in claims adjudication and continued automation and rationalization of operating systems; • performance and valuation of our investments, including the impact of realized losses (including other-than-temporary impairment charges); • our ability to identify products and markets in which we can compete effectively against competitors with greater market share, higher ratings, greater financial resources and stronger brand recognition; 54 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations• our ability to generate sufficient liquidity to meet our debt service obligations and other cash needs; • our ability to maintain effective controls over financial reporting; • our ability to continue to recruit and retain productive agents and distribution partners and customer response to new products, distribution channels and marketing initiatives; • our ability to achieve additional upgrades of the financial strength ratings of CNO and our insurance company subsidiaries as well as the impact of our ratings on our business, our ability to access capital, and the cost of capital; • the risk factors or uncertainties listed from time to time in our filings with the SEC; • regulatory changes or actions, including those relating to regulation of the financial affairs of our insurance companies, such as the payment of dividends and surplus debenture interest to us, regulation of the sale, underwriting and pricing of products, and health care regulation affecting health insurance products; and Overview We are a holding company for a group of insurance companies operating throughout the United States that develop, market and administer health insurance, annuity, individual life insurance and other insurance products. We focus on serving the senior and middle-income markets, which we believe are attractive, underserved, high growth markets. We sell our products through three distribution channels: career agents, independent producers (some of whom sell one or more of our product lines exclusively) and direct marketing. The Company manages its business through the following operating segments: Bankers Life, Washington National and Colonial Penn, which are defined on the basis of product distribution; Other CNO Business, comprised primarily of products we no longer sell actively; and corporate operations, comprised of holding company activities and certain noninsurance company businesses. The Company’s segments are described below: life insurance, interest-sensitive • Bankers Life, which markets and distributes Medicare supplement insurance, traditional life insurance, fixed annuities and long-term care insurance products to the middle-income senior market through a dedicated field force of career agents and sales managers supported by a network of community-based sales offices. The Bankers Life segment includes primarily the business of Bankers Life and Casualty Company. Bankers Life also markets and distributes Medicare Advantage plans • changes in the Federal income tax laws and regulations which may affect or eliminate the relative tax advantages of some of our products or affect the value of our deferred tax assets. Other factors and assumptions not identified above are also relevant to the forward-looking statements, and if they prove incorrect, could also cause actual results to differ materially from those projected. All written or oral forward-looking statements attributable to us are expressly qualified in their entirety by the foregoing cautionary statement. Our forward-looking statements speak only as of the date made. We assume no obligation to update or to publicly announce the results of any revisions to any of the forward-looking statements to reflect actual results, future events or developments, changes in assumptions or changes in other factors affecting the forward-looking statements. The reporting of RBC measures is not intended for the purpose of ranking any insurance company or for use in connection with any marketing, advertising or promotional activities. primarily through distribution arrangements with Humana and United HealthCare and PDP primarily through a distribution arrangement with Coventry. • Washington National, which markets and distributes supplemental health (including specified disease, accident and hospital indemnity insurance products) and life insurance to middle-income consumers at home and at the worksite. These products are marketed through PMA and through independent marketing organizations and insurance agencies including worksite marketing. The products being marketed are underwritten by Washington National. • Colonial Penn, which markets primarily graded benefit and simplified issue life insurance directly to customers in the senior middle-income market through television advertising, direct mail, the internet and telemarketing. The Colonial Penn segment includes primarily the business of Colonial Penn Life Insurance Company. • Other CNO Business, which consists of blocks of interest- sensitive life insurance, traditional life insurance, annuities, long-term care insurance and other supplemental health products. These blocks of business are not actively marketed and were primarily issued or acquired by Conseco Life and Washington National. 55 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-KThe following summarizes our earnings for the three years ending December 31, 2013 (dollars in millions, except per share data): Income before loss related to reinsurance transaction, net realized investment gains, fair value changes in embedded derivative liabilities, equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests, corporate interest expense, loss on extinguishment of debt and income taxes (“EBIT” a non-GAAP financial measure)(a): Bankers Life Washington National Colonial Penn Other CNO Business EBIT from business segments Corporate operations, excluding corporate interest expense EBIT Corporate interest expense Income before loss related to reinsurance transaction, net realized investment gains, fair value changes in embedded derivative liabilities, equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests, loss on extinguishment of debt and income taxes Tax expense on operating income Net operating income Loss related to reinsurance transaction (net of taxes) Net realized investment gains (net of related amortization and taxes) Fair value changes in embedded derivative liabilities (net of related amortization and taxes) Equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests (net of taxes) Loss on extinguishment of debt (net of taxes) Net income before valuation allowance for deferred tax assets and other tax items Valuation allowance for deferred tax assets and other tax items NEt INCOME Per diluted share: Net operating income Loss related to reinsurance transaction (net of taxes) Net realized investment gains (net of related amortization and taxes) Fair value changes in embedded derivative liabilities (net of related amortization and taxes) Equity in earnings of certain non-strategic investments and earnings attributable to non- controlling interests (net of taxes) Loss on extinguishment of debt (net of taxes) Valuation allowance for deferred tax assets and other tax items NEt INCOME 2013 2012 2011 $ $ $ $ 310.5 120.8 (12.5) 25.5 444.3 18.6 462.9 (51.3) 411.6 141.6 270.0 (63.3) 20.7 23.0 (9.9) (64.0) 176.5 301.5 478.0 1.17 (.27) .09 .10 (.04) (.28) 1.29 2.06 $ $ $ $ 300.9 127.1 (8.6) (48.8) 370.6 (20.3) 350.3 (66.2) 284.1 103.7 180.4 — 48.4 (1.8) — (177.5) 49.5 171.5 221.0 .69 — .17 (.01) — (.63) .61 .83 $ $ $ $ 290.9 96.1 (4.7) 15.3 397.6 (47.7) 349.9 (76.3) 273.6 102.1 171.5 — 36.7 (13.3) — (2.2) 192.7 143.0 335.7 .61 — .12 (.04) — (.01) .47 1.15 (a) Management believes that an analysis of EBIT provides a clearer comparison of the operating results of the Company from period to period because it excludes: (i) loss related to reinsurance transaction; (ii) corporate interest expense; (iii) loss on extinguishment of debt; (iv) net realized investment gains; (v) fair value changes in embedded derivative liabilities that are unrelated to the Company’s underlying fundamentals; and (vi) equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests. Net realized investment gains or losses include: (i) gains or losses on the sales of investments; (ii) other-than- temporary impairments recognized through net income; and (iii) changes in fair value of certain fixed maturity investments with embedded derivatives. The table above reconciles the non-GAAP measure to the corresponding GAAP measure. Our mission is to be the recognized market leader in providing financial security for the protection and retirement needs of middle-income American working families and retirees. Our strategic plans are focused on continuing to grow and deliver long- term value for all our stakeholders. Specifically, we will focus on the following priorities: • Build on our investment in the business (i) Continue to increase our reach, adding to our agent force and locations (ii) Invest in additional agent productivity tools (iii) Add to our product offerings and service capabilities • Continue to focus on sustainable, profitable growth (i) Grow sales by at least 6 percent in 2014 (ii) Continue progress towards our 9 percent operating return on equity goal by 2015 • Accelerate operating effectiveness (i) Optimize sourcing (ii) Improve operating platforms • Further enhance the Customer Experience (i) Continue to improve communications with customers (ii) Track progress through a set of client service metrics including net promoter score (a standard tool for measuring, understanding and improving the customer experience) 56 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations• Tactically deploy excess capital (i) Meet our share repurchase guidance of $225 million to $300 million in 2014 (ii) Make further progress towards a 20 percent dividend payout ratio by 2015 • Continue to invest in and develop our talent (i) Actively drive job development and rotation programs (ii) Develop future leaders through our leadership development program Critical Accounting Policies The preparation of financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Management has made estimates in the past that we believed to be appropriate but were subsequently revised to reflect actual experience. If our future experience differs materially from these estimates and assumptions, our results of operations and financial condition could be materially affected. We base our estimates on historical experience and other assumptions that we believe are reasonable under the circumstances. We continually evaluate the information used to make these estimates as our business and the economic environment change. The use of estimates is pervasive throughout our financial statements. The accounting policies and estimates we consider most critical are summarized below. Additional information on our accounting policies is included in the note to our consolidated financial statements entitled “Summary of Significant Accounting Policies”. Investments At December 31, 2013, the carrying value of our investment portfolio was $27.2 billion. We defer any fees received or costs incurred when we originate investments. We amortize fees, costs, discounts and premiums as yield adjustments over the contractual lives of the investments. We consider anticipated prepayments on structured securities when we estimate yields on such securities. When actual prepayments differ from our estimates, the adjustment to yield is recognized as investment income (loss). Our evaluation of investments for impairment requires significant judgments, including: (i) the identification of potentially impaired securities; (ii) the determination of their estimated fair value; and (iii) the assessment of whether any decline in estimated fair value is other than temporary. We regularly evaluate all of our investments with unrealized losses for possible impairment. Our assessment of whether unrealized losses are “other than temporary” requires significant judgment. Factors considered include: (i) the extent to which fair value is less than the cost basis; (ii) the length of time that the fair value has been less than cost; (iii) whether the unrealized loss is event driven, credit-driven or a result of changes in market interest rates or risk premium; (iv) the near-term prospects for specific events, developments or circumstances likely to affect the value of the investment; (v) the investment’s rating and whether the investment is investment-grade and/or has been downgraded since its purchase; (vi) whether the issuer is current on all payments in accordance with the contractual terms of the investment and is expected to meet all of its obligations under the terms of the investment; (vii) whether we intend to sell the investment or it is more likely than not that circumstances will require us to sell the investment before recovery occurs; (viii) the underlying current and prospective asset and enterprise values of the issuer and the extent to which the recoverability of the carrying value of our investment may be affected by changes in such values; (ix) projections of, and unfavorable changes in, cash flows on structured securities including mortgage-backed and asset-backed securities; (x) our best estimate of the value of any collateral; and (xi) other objective and subjective factors. Future events may occur, or additional information may become available, which may necessitate future realized losses in our portfolio. Significant losses could have a material adverse effect on our consolidated financial statements in future periods. Impairment losses on equity securities are recognized in net income. The manner in which impairment losses on fixed maturity securities, available for sale, are recognized in the financial statements is dependent on the facts and circumstances related to the specific security. If we intend to sell a security or it is more likely than not that we would be required to sell a security before the recovery of its amortized cost, the security is other-than- temporarily impaired and the full amount of the impairment is recognized as a loss through earnings. If we do not expect to recover the amortized cost basis, we do not plan to sell the security, and if it is not more likely than not that we would be required to sell a security before the recovery of its amortized cost, less any current period credit loss, the recognition of the other-than-temporary impairment is bifurcated. We recognize the credit loss portion in net income and the noncredit loss portion in accumulated other comprehensive income. We estimate the amount of the credit loss component of a fixed maturity security impairment as the difference between amortized cost and the present value of the expected cash flows of the security. The present value is determined using the best estimate of future cash flows discounted at the effective interest rate implicit to the security at the date of purchase or the current yield to accrete an asset-backed or floating rate security. The methodology and assumptions for establishing the best estimate of future cash flows vary depending on the type of security. For most structured securities, cash flow estimates are based on bond specific facts and circumstances that may include collateral characteristics, expectations of delinquency and default rates, loss severity, prepayment speeds and structural support, including excess spread, subordination and guarantees. For corporate bonds, cash flow estimates are derived from scenario-based outcomes of expected corporate restructurings or the disposition of assets using bond specific facts and circumstances. The previous amortized 57 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-Kcost basis less the impairment recognized in net income becomes the security’s new cost basis. We accrete the new cost basis to the estimated future cash flows over the expected remaining life of the security, except when the security is in default or considered nonperforming. The remaining noncredit impairment, which is recorded in accumulated other comprehensive income, is the difference between the security’s estimated fair value and our best estimate of future cash flows discounted at the effective interest rate prior to impairment. The remaining noncredit impairment typically represents changes in the market interest rates, current market liquidity and risk premiums. As of December 31, 2013, other- than-temporary impairments included in accumulated other comprehensive income of $4.3 million (before taxes and related amortization) related to structured securities. Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date and, therefore, represents an exit price, not an entry price. We carry certain assets and liabilities at fair value on a recurring basis, including fixed maturities, equity securities, trading securities, investments held by VIEs, derivatives, cash and cash equivalents, separate account assets and embedded derivatives. We carry our company-owned life insurance policy, which is backed by a series of mutual funds, at its cash surrender value and our hedge fund investments at their net asset values; in both cases, we believe these values approximate their fair values. In addition, we disclose fair value for certain financial instruments, including mortgage loans and policy loans, insurance liabilities for interest-sensitive products, investment borrowings, notes payable and borrowings related to VIEs. The degree of judgment utilized in measuring the fair value of financial instruments is largely dependent on the level to which pricing is based on observable inputs. Observable inputs reflect market data obtained from independent sources, while unobservable inputs reflect our view of market assumptions in the absence of observable market information. Financial instruments with readily available active quoted prices would be considered to have fair values based on the highest level of observable inputs, and little judgment would be utilized in measuring fair value. Financial instruments that rarely trade would often have fair value based on a lower level of observable inputs, and more judgment would be utilized in measuring fair value. There is a three-level hierarchy for valuing assets or liabilities at fair value based on whether inputs are observable or unobservable. • Level 1 – includes assets and liabilities valued using inputs that are unadjusted quoted prices in active markets for identical assets or liabilities. Our Level 1 assets primarily include cash and exchange traded securities. • Level 2 – includes assets and liabilities valued using inputs that are quoted prices for similar assets in an active market, quoted prices for identical or similar assets in a market that is not active, observable inputs, or observable inputs that can be corroborated by market data. Level 2 assets and liabilities include those financial instruments that are valued by independent pricing services using models or other valuation methodologies. These models consider various inputs such as interest rate, credit or issuer spreads, reported trades and other inputs that are observable or derived from observable information in the marketplace or are supported by observable levels at which transactions are executed in the marketplace. Financial assets in this category primarily include: certain public and privately placed corporate fixed maturity securities; certain government or agency securities; certain mortgage and asset-backed securities; certain equity securities; most investments held by our consolidated VIEs; certain mutual fund and hedge fund investments; and most short-term investments; and non-exchange-traded derivatives such as call options to hedge liabilities related to our fixed index annuity products. Financial liabilities in this category include investment borrowings, notes payable and borrowings related to VIEs. • Level 3 – includes assets and liabilities valued using unobservable inputs that are used in model-based valuations that contain management assumptions. Level 3 assets and liabilities include those financial instruments whose fair value is estimated based on broker/dealer quotes, pricing services or internally developed models or methodologies utilizing significant inputs not based on, or corroborated by, readily available market information. Financial assets in this category include certain corporate securities (primarily certain below-investment grade privately placed securities), certain structured securities, mortgage loans, and other less liquid securities. Financial liabilities in this category include our insurance liabilities for interest-sensitive products, which includes embedded derivatives (including embedded derivatives related to our fixed index annuity products and to a modified coinsurance arrangement) since their values include significant unobservable inputs including actuarial assumptions. At each reporting date, we classify assets and liabilities into the three input levels based on the lowest level of input that is significant to the measurement of fair value for each asset and liability reported at fair value. This classification is impacted by a number of factors, including the type of financial instrument, whether the financial instrument is new to the market and not yet established, the characteristics specific to the transaction and overall market conditions. Our assessment of the significance of a particular input to the fair value measurement and the ultimate classification of each asset and liability requires judgment and is subject to change from period to period based on the observability of the valuation inputs. Below-investment grade corporate debt securities typically have different characteristics than investment grade corporate debt securities. Based on historical performance, probability of default by the borrower is significantly greater for below-investment grade corporate debt securities and in many cases severity of loss is relatively greater as such securities are generally unsecured and often subordinated to other indebtedness of the issuer. Also, issuers of below-investment grade corporate debt securities frequently have higher levels of debt relative to investment-grade issuers, hence, all other things being equal, are generally more sensitive to adverse economic conditions. The Company attempts to reduce the overall risk related to its investment in below-investment grade securities, as in all investments, through careful credit analysis, strict investment policy guidelines, and diversification by issuer and/or guarantor and by industry. Our fixed maturity investments are generally purchased in the context of long-term strategies, including funding insurance liabilities, so we do not generally seek to generate short-term realized gains through the purchase and sale of such securities. 58 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsIn certain circumstances, including those in which securities are selling at prices which exceed our view of their underlying economic value, or when it is possible to reinvest the proceeds to better meet our long-term asset-liability objectives, we may sell certain securities. During 2013, we sold $477.5 million of fixed maturity investments which resulted in gross investment losses (before income taxes) of $11.4 million. We actively manage the relationship between the duration and cash flows of our invested assets and the estimated duration and cash flows of benefit payments arising from contract liabilities. These efforts may cause us to sell investments before their maturity date and could result in the realization of net realized investment gains (losses). When the estimated durations of assets and liabilities are similar, exposure to interest rate risk is minimized because a change in the value of assets should be largely offset by a change in the value of liabilities. In certain circumstances, a mismatch of the durations or related cash flows of invested assets and insurance liabilities could have a significant impact on our results of operations and financial position. See “- Quantitative and Qualitative Disclosures About Market Risks” for additional discussion of the duration of our invested assets and insurance liabilities. For more information on our investment portfolio and our critical accounting policies related to investments, see the note to our consolidated financial statements entitled “Investments”. Present Value of Future Profits and Deferred Acquisition Costs In conjunction with the implementation of fresh start accounting, we eliminated the historical balances of our Predecessor’s deferred acquisition costs and the present value of future profits and replaced them with the present value of future profits as calculated on the Effective Date. The value assigned to the right to receive future cash flows from contracts existing at the Effective Date is referred to as the present value of future profits. The balance of this account is amortized, evaluated for recovery, and adjusted for the impact of unrealized gains (losses) in the same manner as the deferred acquisition costs described below. We expect to amortize the balance of the present value of future profits as of December 31, 2013 as follows: 10 percent in 2014, 9 percent in 2015, 8 percent in 2016, 7 percent in 2017 and 7 percent in 2018. Deferred acquisition costs represent incremental direct costs related to the successful acquisition of new or renewal insurance contracts. For interest-sensitive life or annuity products, we amortize these costs in relation to the estimated gross profits using the interest rate credited to the underlying policies. For other products, we amortize these costs in relation to future anticipated premium revenue using the projected investment earnings rate. Insurance acquisition costs are amortized to expense over the lives of the underlying policies in relation to future anticipated premiums or gross profits. The insurance acquisition costs for policies other than interest-sensitive life and annuity products are amortized with interest (using the projected investment earnings rate) over the estimated premium-paying period of the policies, in a manner which recognizes amortization expense in proportion to each year’s premium income. The insurance acquisition costs for interest-sensitive life and annuity products are amortized with interest (using the interest rate credited to the underlying policy) in proportion to estimated gross profits. The interest, mortality, morbidity and persistency assumptions used to amortize insurance acquisition costs are consistent with those assumptions used to estimate liabilities for insurance products. For interest-sensitive life and annuity products, these assumptions are reviewed on a regular basis. When actual profits or our current best estimates of future profits are different from previous estimates, we adjust cumulative amortization of insurance acquisition costs to maintain amortization expense as a constant percentage of gross profits over the entire life of the policies. When we realize a gain or loss on investments backing our interest- sensitive life or annuity products, we adjust the amortization of insurance acquisition costs to reflect the change in estimated gross profits from the products due to the gain or loss realized and the effect on future investment yields. We increased amortization expense for such changes by $1.6 million, $6.5 million and $5.4 million during the years ended December 31, 2013, 2012 and 2011, respectively. We also adjust insurance acquisition costs for the change in amortization that would have been recorded if fixed maturity securities, available for sale, had been sold at their stated aggregate fair value and the proceeds reinvested at current yields. Such adjustments are commonly referred to as “shadow adjustments” and may include adjustments to: (i) deferred acquisition costs; (ii) the present value of future profits; (iii) loss recognition reserves; and (iv) income taxes. We include the impact of this adjustment in accumulated other comprehensive income (loss) within shareholders’ equity. We limit the total adjustment related to unrealized losses to the total of the costs capitalized plus interest (or the total value of policies inforce recognized at the Effective Date plus interest with respect to the present value of future profits) related to insurance policies issued in a particular year (or policies inforce at the Effective Date with respect to the present value of future profits). The total pre-tax impact of such adjustments on accumulated other comprehensive income was a decrease of $184.7 million at December 31, 2013 (including $27.8 million for premium deficiencies that would exist on certain long-term care products if unrealized gains on the assets backing such products had been realized and the proceeds from our sales of such assets were invested at then current yields.) The total pre-tax impact of such adjustments on accumulated other comprehensive income at December 31, 2012 was a decrease of $1,135.7 million (including $802.0 million for premium deficiencies that would exist on certain long-term care products if unrealized gains on the assets backing such products had been realized and the proceeds from our sales of such assets were invested at then current yields.) At December 31, 2013, the balance of insurance acquisition costs was $1.8 billion prior to shadow adjustments. The recoverability of this amount is dependent on the future profitability of the related business. Each year, we evaluate the recoverability of the unamortized balance of insurance acquisition costs. These 59 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-Kevaluations are performed to determine whether estimates of the present value of future cash flows, in combination with the related liability for insurance products, will support the unamortized balance. These future cash flows are based on our best estimate of future premium income, less benefits and expenses. The present value of these cash flows, plus the related balance of liabilities for insurance products, is then compared with the unamortized balance of insurance acquisition costs. In the event of a deficiency, such amount would be charged to amortization expense. If the deficiency exceeds the balance of insurance acquisition costs, a premium deficiency reserve is established for the excess. The determination of future cash flows involves significant judgment. Revisions to the assumptions which determine such cash flows could have a significant adverse effect on our results of operations and financial position. The blocks of business in our Other CNO Business segment are particularly sensitive to changes in assumptions. Since many of these blocks are not expected to generate future profits, the entire impact of adverse changes to our earlier estimate of future gross profits is recognized in earnings in the period such changes occur. While we expect the long-term care business in the Bankers Life segment to generate future profits, the margins are relatively thin and are vulnerable to changes in assumptions. The table presented below summarizes our estimates of cumulative adjustments to insurance acquisition costs or premium deficiency reserves (when the deficiency exceeds the balance of insurance acquisition costs) resulting from hypothetical revisions to certain assumptions. Although such hypothetical revisions are not currently required or anticipated, we believe they could occur based on past variances in experience and our expectations of the ranges of future experience that could reasonably occur. We have assumed that revisions to assumptions resulting in the adjustments summarized below would occur equally among policy types, ages and durations within each product classification. Any actual adjustment would be dependent on the specific policies affected and, therefore, may differ from the estimates summarized below. In addition, the impact of actual adjustments would reflect the net effect of all changes in assumptions during the period. Change in assumptions Interest-sensitive life products: 5% increase to assumed mortality 5% decrease to assumed mortality 15% increase to assumed expenses 15% decrease to assumed expenses 10 basis point decrease to assumed spread 10 basis point increase to assumed spread 10% increase to assumed lapses 10% decrease to assumed lapses Fixed index and deferred annuity products: 20% increase to assumed surrenders 20% decrease to assumed surrenders 15% increase to assumed expenses 15% decrease to assumed expenses 10 basis point decrease to assumed spread 10 basis point increase to assumed spread Other than interest-sensitive life and annuity products(a): 5% increase to assumed morbidity 50 basis point decrease to investment earnings rate Estimated adjustment to income before income taxes based on revisions to certain assumptions (dollars in millions) $ (90) 90 (20) 20 (20) 20 5 (5) (70) 85 (10) 10 (35) 35 (45) — (a) We have excluded the effect of reasonably likely changes in lapse, surrender and expense assumptions for policies other than interest-sensitive life and annuity products. 60 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsThe following summarizes the persistency of our major blocks of insurance business summarized by segment and line of business: Bankers Life: Medicare supplement(1) Long-term care(1) Fixed index annuities(2) Other annuities(2) Life(1) Washington National: Medicare supplement(1) Supplemental health(1) Life(1) Colonial Penn: Life(1) Other CNO Business: Long-term care(1) Fixed index annuities(2) Other annuities(1) Life(1) (1) Based on number of inforce policies. (2) Based on the percentage of the inforce block persisting. Years ended December 31, 2013 2012 2011 82.3% 90.9% 90.8% 86.6% 87.2% 82.4% 87.2% 90.9% 83.8% 92.5% 90.0% 90.4% 93.0% 80.7% 90.4% 90.8% 87.3% 86.2% 81.2% 88.3% 92.4% 84.7% 92.2% 87.9% 91.0% 91.3% 81.7% 90.1% 90.1% 87.4% 87.2% 80.9% 88.4% 93.3% 85.6% 91.7% 86.4% 91.2% 92.3% Liabilities for Insurance Products - reserves for the future payment of long-term care policy claims We calculate and maintain reserves for the future payment of claims to our policyholders based on actuarial assumptions. For all our insurance products, we establish an active life reserve, a liability for due and unpaid claims, claims in the course of settlement and incurred but not reported claims. In addition, for our health insurance business, we establish a reserve for the present value of amounts not yet due on claims. Many factors can affect these reserves and liabilities, such as economic and social conditions, inflation, hospital and pharmaceutical costs, changes in doctrines of legal liability and extra-contractual damage awards. Therefore, our reserves and liabilities are necessarily based on numerous estimates and assumptions as well as historical experience. Establishing reserves is an uncertain process, and it is possible that actual claims will materially exceed our reserves and have a material adverse effect on our results of operations and financial condition. For example, our long-term care policy claims may be paid over a long period of time and, therefore, loss estimates have a higher degree of uncertainty. The following summarizes the components of the reserves related to our long-term care business in both our Bankers Life and Other CNO Business segments as of December 31, 2013 and December 31, 2012 (dollars in millions): Amounts classified as future policy benefits: Active life reserves Reserves for the present value of amounts not yet due on claims Future loss reserves Premium deficiency reserves related to reinsurance transaction Amounts classified as liability for policy and contract claims: Liability for due and unpaid claims, claims in the course of settlement and incurred but not reported claims tOtaL 2013 3,547.9 1,256.8 98.1 96.9 $ 2012 3,441.6 1,213.2 76.0 — 187.8 5,187.5 $ 181.3 4,912.1 $ $ The significant assumptions used to calculate the active life reserves include morbidity, persistency and investment yields. These assumptions are determined at the issuance date and do not change over the life of the policy. The significant assumptions used to calculate the reserves for the present value of amounts not yet due on claims include future benefit payments, interest rates and claim continuance patterns. Interest rates are used to determine the present value of the future benefit payments and are based on the investment yield of assets supporting the reserves. Claim continuance assumptions are estimates of the expected period of time that claim payments will continue before termination due to recovery, death or attainment of policy maximum benefits. These estimates are based on historical claim experience for similar policy and coverage types. Our estimates of benefit payments, interest rates and claim continuance are reviewed regularly and updated to consider current portfolio investment yields and recent claims experience. 61 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-KIn December 2013, two of our insurance subsidiaries with long- term care business in the Other CNO Business segment entered into 100% coinsurance agreements ceding $495 million of long-term care reserves to BRe. Pursuant to the agreements, the Company will pay an additional premium of $96.9 million to BRe and an amount equal to the related net liabilities. We evaluate this block separately to determine whether aggregate liabilities are deficient. We recognized a premium deficiency reserve of $96.9 million related to the transaction to reflect the known loss on the business, as we will not be recognizing additional income in future periods to recover the unamortized additional premium which will be paid to BRe. With respect to the long-term care block in our Bankers Life segment, the aggregate liability is not deficient, but our projections of estimated future profits (losses) indicate that profits will be recognized in earlier periods, followed by losses in later periods. In this situation, we are required to recognize future loss reserves. Such reserves are calculated based on our current estimate of the amount necessary to offset the losses in future periods and are established during the period the block is profitable. We estimate the future losses based on our current best estimates of morbidity, persistency, maintenance expense and investment yields, which estimates are generally updated annually. During 2013, we increased the future loss reserves related to our long-term care blocks of business by $22.1 million based on these calculations. The significant assumptions used to calculate the liability for due and unpaid claims, claims in the course of settlement and incurred but not reported claims are based on historical claim payment patterns and include assumptions related to the number of claims and the size and timing of claim payments. These assumptions are updated quarterly to reflect the most current information regarding claim payment patterns. In order to determine the accuracy of our prior estimates, we calculate the total redundancy (deficiency) of our prior claim reserve estimates. The 2012 claim reserve redundancy (deficiency) for long-term care claim reserves, as measured at December 31, 2013, was $12.8 million (recognized as a reduction to claim expense during 2013 and consisting of $17.9 million for the Bankers Life segment and $(5.1) million for the Other CNO Business segment). Estimates of unpaid losses related to long-term care business have a higher degree of uncertainty than estimates for our other products due to the range of ultimate duration of these claims and the resulting variability in their cost (in addition to the variations in the lag time in reporting claims). We would not consider a variance of 5-10 percentage points from the initial expected loss ratio to be unusual. As an example, an increase in the initial loss ratio of 5-10 percentage points for claims incurred in 2013 related to our long- term care business (in both our Bankers Life and Other CNO Business segments) would have resulted in an immediate decrease in our earnings of approximately $25 million to $55 million (representing the entire impact of the increase in loss ratio on claims incurred in 2013). Our financial results depend significantly upon the extent to which our actual claims experience is consistent with the assumptions we used in determining our reserves and pricing our products. If our assumptions with respect to future claims are incorrect, and our reserves are insufficient to cover our actual losses and expenses, we would be required to increase our liabilities, which would negatively affect our operating results. Accounting for marketing agreements with other parties Bankers Life has entered into various distribution and marketing agreements with other insurance companies to use Bankers Life’s career agents to distribute prescription drug and Medicare Advantage plans. These agreements allow Bankers to offer these products to current and potential future policyholders without investment in management and infrastructure. We receive fee income related to the plans sold through our distribution channels. We account for these distribution agreements as follows: • We recognize distribution income based on either: (i) a fixed fee per contract sold; or (ii) a percentage of premiums collected. This fee income is recognized over the calendar year term of the contract. • We also pay commissions to our agents who sell the plans. These payments are deferred and amortized over the term of the contract. The following summarizes the fee revenue, net of distribution expenses, earned through these marketing agreements (dollars in millions): Fee revenue: Medicare Advantage contracts PDP contracts Total revenue Distribution expenses FEE rEVENUE, NEt OF DIStrIBUtION EXPENSES 2013 16.1 2.3 18.4 7.1 11.3 $ $ 2012 12.4 $ 2.5 14.9 5.9 9.0 $ 2011 9.9 1.9 11.8 4.7 7.1 $ $ Prior to its termination in August 2013, we had a quota-share reinsurance agreement with an insurance company that provided Bankers Life with 50 percent of the net premiums and related policy benefits of certain PDP business sold through Bankers Life’s career agency force. 62 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsThe following summarizes the pre-tax income from the quota-share reinsurance agreement (dollars in millions): Insurance policy income Insurance policy benefits Other operating expenses Total expenses PrE-taX INCOME Income Taxes Our income tax expense includes deferred income taxes arising from temporary differences between the financial reporting and tax bases of assets and liabilities, capital loss carryforwards and NOLs. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply in the years in which temporary differences are expected to be recovered or paid. The effect of a change in tax rates on deferred tax assets and liabilities is recognized in earnings in the period when the changes are enacted. A reduction of the net carrying amount of deferred tax assets by establishing a valuation allowance is required if, based on the available evidence, it is more likely than not that such assets will not be realized. In assessing the need for a valuation allowance, all available evidence, both positive and negative, shall be considered to determine whether, based on the weight of that evidence, a valuation allowance for deferred tax assets is needed. This assessment requires significant judgment and considers, among other matters, the nature, frequency and severity of current and cumulative losses, forecasts of future profitability, the duration of carryforward periods, our experience with operating loss and tax credit carryforwards expiring unused, and tax planning strategies. We evaluate the need to establish a valuation allowance for our deferred tax assets on an ongoing basis. The realization of our deferred tax assets depends upon generating sufficient future taxable income of the appropriate type during the periods in which our temporary differences become deductible and before our capital loss carryforwards and life and non-life NOLs expire. Based on our assessment, it appears more likely than not that $1,173.2 million of our deferred tax assets will be realized through future taxable earnings. Accordingly, we reduced our deferred tax valuation allowance by $472.1 million in 2013. We will continue to assess the need for a valuation allowance in the future. If future results are less than projected, a valuation allowance may be required to reduce the deferred tax asset, which could have a material impact on our results of operations in the period in which it is recorded. $ $ 2013 19.7 15.8 2.6 18.4 1.3 $ $ 2012 49.9 $ 35.6 3.9 39.5 10.4 $ 2011 54.5 45.1 4.9 50.0 4.5 The principal components of the reduction to our valuation allowance for deferred tax assets are further discussed below. First, our 2013 taxable income exceeded the amount previously reflected in our deferred tax valuation model, resulting in a reduction to the valuation allowance of $19.7 million. In addition, our recent higher levels of operating income resulted in the projection of higher levels of future years taxable income based on evidence we consider to be objective and verifiable. This change is further described in the following paragraph and resulted in a reduction to the valuation allowance for deferred tax assets in 2013 of $114.7 million. We reduced our deferred tax valuation allowance by $26.5 million resulting from the utilization of capital loss carryforwards during 2013. Furthermore, deferred tax assets and the valuation allowance for deferred tax assets were both reduced by $159.4 million due to the expiration of capital loss carryforwards. As further described below, we reached an agreement with the IRS regarding the classification of cancellation of indebtedness income (“CODI”) related to the bankruptcy of our Predecessor which resulted in a $71.8 million reduction to our valuation allowance. In the fourth quarter of 2013, we completed certain investment trading strategies that resulted in the realization, for tax purposes only, of unrealized gains in our investment portfolio of $277 million. Such transactions allowed us to utilize capital loss carryforwards (that would have otherwise expired) of $277 million to offset such tax gains. Accordingly, we reduced our valuation allowance for deferred tax assets by $97.1 million. However, as a result of the higher tax basis for these investments, our future taxable income during the carryforward period will be lower. As a result, we were required to increase our valuation allowance for deferred tax assets by $32.4 million. Our deferred tax valuation model reflects projections of future taxable income based on a normalized average annual taxable income for the last three years, plus 3 percent growth for the next five years and level income thereafter. In our new projections, our three year average increased to $360 million, compared to $292 million in our prior projection. We have evaluated each component of the deferred tax asset and assessed the effect of limitations and/or interpretations on the value of each component to be fully recognized in the future. Changes in our valuation allowance are summarized as follows (dollars in millions): Balance, December 31, 2010 Decrease in 2011 Balance, December 31, 2011 Decrease in 2012 Balance, December 31, 2012 Decrease in 2013 BaLaNCE, DECEMBEr 31, 2013 $ $ 1,081.4 (143.0)(a) 938.4 (171.5)(b) 766.9 (472.1)(c) 294.8 (a) The $143.0 million reduction to the deferred tax valuation allowance during 2011 resulted primarily from our recent higher levels of operating income when projecting future taxable income. 63 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-K(b) The $171.5 million reduction to the deferred tax valuation allowance during 2012 resulted primarily from: (i) higher taxable income in 2012 (including investment gains); and (ii) our recent higher levels of operating income when projecting future taxable income. (c) The $472.1 million reduction to the deferred tax valuation allowance during 2013 resulted from: (i) $19.7 million applicable to higher current year income; (ii) $114.7 million applicable to higher levels of income on projected future taxable income; (iii) $26.5 million related to the utilization of capital loss carryforwards; (iv) $159.4 million related to the expiration of capital loss carryforwards; (v) $71.8 million applicable to the classification of a portion of the CODI; (vi) $64.7 million related to the completion of certain investment trading strategies; and (vii) other reductions totaling $15.3 million. Recovery of our deferred tax asset is dependent on achieving the future taxable income used in our deferred tax valuation model and failure to do so would result in an increase in the valuation allowance in a future period. Any future increase in the valuation allowance may result in additional income tax expense and reduce shareholders’ equity, and such an increase could have a significant impact upon our earnings in the future. In addition, the use of the Company’s NOLs is dependent, in part, on whether the IRS ultimately agrees with the tax position we have taken in our tax returns with respect to the classification of the loss we recognized as a result of the transfer of the stock of our former subsidiary, Conseco Senior Health Insurance Company (“CSHI”) to Senior Health Care Oversight Trust, an independent trust (the “Independent Trust”). The Code limits the extent to which losses realized by a non-life entity (or entities) may offset income from a life insurance company (or companies) to the lesser of: (i) 35 percent of the income of the life insurance company; or (ii) 35 percent of the total loss of the non-life entities (including NOLs of the non-life entities). There is no similar limitation on the extent to which losses realized by a life insurance entity (or entities) may offset income from a non- life entity (or entities). This limitation is the primary reason a valuation allowance for NOLs is required. Section 382 of the Code imposes limitations on a corporation’s ability to use its NOLs when the company undergoes an ownership change. Future transactions and the timing of such transactions could cause an ownership change for Section 382 income tax purposes. Such transactions may include, but are not limited to, additional repurchases under our securities repurchase program, issuances of common stock and acquisitions or sales of shares of CNO stock by certain holders of our shares, including persons who have held, currently hold or may accumulate in the future five percent or more of our outstanding common stock for their own account. Many of these transactions are beyond our control. If an additional ownership change were to occur for purposes of Section 382, we would be required to calculate an annual restriction on the use of our NOLs to offset future taxable income. The annual restriction would be calculated based upon the value of CNO’s equity at the time of such ownership change, multiplied by a federal long-term tax exempt rate (3.50 percent at December 31, 2013), and the annual restriction could effectively eliminate our ability to use a substantial portion of our NOLs to offset future taxable income. We regularly monitor ownership change (as calculated for purposes of Section 382) and, as of December 31, 2013, we were below the 50 percent ownership change level that would trigger further impairment of our ability to utilize our NOLs. As of December 31, 2013, we had $3.5 billion of federal NOLs and $38.2 million of capital loss carryforwards. The following table summarizes the expiration dates of our loss carryforwards assuming the IRS ultimately agrees with the position we have taken with respect to the loss on our investment in CSHI (dollars in millions): Year of expiration 2014 2016 2018 2021 2022 2023 2025 2027 2028 2029 2032 Subtotal Less: Unrecognized tax benefits tOtaL Net operating loss carryforwards $ $ Life — $ — 314.9 30.0 202.0 742.6 — — — — — 1,289.5 (379.0) 910.5 $ Non-life — $ — — — — 2,199.2 118.6 220.6 .5 272.3 44.0 2,855.2 (222.4) 2,632.8 $ Capital loss carryforwards .2 1.9 — — — — — — — — — 2.1 $ total loss carryforwards .2 1.9 314.9 30.0 202.0 2,941.8 118.6 220.6 .5 272.3 44.0 4,146.8 36.1 38.2 $ (565.3) 3,581.5 We had deferred tax assets related to NOLs for state income taxes of $20.0 million and $16.2 million at December 31, 2013 and 2012, respectively. The related state NOLs are available to offset future state taxable income in certain states through 2025. In July 2006, the Joint Committee of Taxation accepted the audit and the settlement which characterized $2.1 billion of the tax losses on our Predecessor’s investment in Conseco Finance Corp. as life company losses and the remaining $3.8 billion as non-life losses prior to the application of the CODI attribute reductions described below. 64 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsThe Code provides that any income realized as a result of the CODI in bankruptcy must reduce NOLs. We realized $2.5 billion of CODI when we emerged from bankruptcy. Pursuant to the Company’s interpretation of the tax law, the CODI reductions were all used to reduce non-life NOLs and this position has been taken in our tax returns. However, the IRS was not in agreement with our position. Due to uncertainties with respect to the position the IRS could take and limitations on our ability to utilize NOLs based on projected life and non-life income, we had consistently considered the $631 million of CODI to be a reduction to life NOLs when determining our valuation allowance. A final closing agreement was received from the IRS in August 2013. Under the terms of the agreement, $315 million of the $631 million of CODI is treated as a reduction to the non-life NOLs resulting in a reduction to our valuation allowance of $71.8 million which was recognized in 2013. We recognized an $878 million ordinary loss on our investment in CSHI which was worthless when it was transferred to the Independent Trust in 2008. Of this loss, $742 million has been reported as a life loss and $136 million as a non-life loss. The IRS has disagreed with our ordinary loss treatment and believes that it should be treated as a capital loss, subject to a five year carryover. If the IRS position is ultimately determined to be correct, $473 million would have expired unused in 2013. Due to this uncertainty, we have not recognized a tax benefit of $166 million. However, if this unrecognized tax benefit would have been recognized, we would also have established a valuation allowance of $41 million at December 31, 2013. A reconciliation of the beginning and ending amount of unrecognized tax benefits for the years ended December 31, 2013 and 2012 is as follows (dollars in millions): Balance at beginning of year Increase based on tax positions taken in prior years Decrease based on tax positions taken in prior years Increase based on tax positions taken in the current year Decrease in unrecognized tax benefits related to settlements with taxing authorities BaLaNCE at END OF YE ar Years ended December 31, $ $ 2013 310.5 35.6 (27.0) 47.6 (140.0) 226.7 $ $ 2012 318.2 7.3 (15.0) — — 310.5 As of December 31, 2013 and 2012, $156.0 million and $285.0 million, respectively, of our unrecognized tax benefits, if recognized, would affect the effective tax rate. The remaining balances relate to timing differences which, if recognized, would have no effect on the Company’s tax expense. The Company recognizes interest related to unrecognized tax benefits as income tax expense in the consolidated statement of operations. Such amounts were not significant in each of the three years ended December 31, 2013. The liability for accrued interest was $1.8 million and $1.8 million at December 31, 2013 and 2012, respectively. Due to the uncertainty in tax law, we were not able to conclude that a tax position for the repurchase premium related to the repurchase of our 7.0% Debentures on September 28, 2012 and March 27, 2013, was more likely than not to be sustained. We engaged outside counsel and received external evidence in July 2013 which supports our position that deductions with respect to a portion of the repurchase premium paid in 2012 and 2013 should be allowed under Section 249 of the Code. We recognized a tax benefit of $14.3 million in 2013, related to the change in facts regarding the deductibility of a portion of the repurchase premium. Tax years 2004 and 2008 through 2012 are open to examination by the IRS. The Company’s various state income tax returns are generally open for tax years 2010 through 2012 based on the individual state statutes of limitation. Generally, for tax years which generate NOLs, capital losses or tax credit carryforwards, the statute of limitations does not close until the expiration of the statute of limitations for the tax year in which such carryforwards are utilized. Liabilities for Insurance Products At December 31, 2013, the total balance of our liabilities for insurance products was $24.9 billion. These liabilities are generally payable over an extended period of time and the profitability of the related products is dependent on the pricing of the products and other factors. Differences between our expectations when we sold these products and our actual experience could result in future losses. We calculate and maintain reserves for the future payment of claims to our policyholders based on actuarial assumptions. For our insurance products, we establish an active life reserve, a liability for due and unpaid claims, claims in the course of settlement and incurred but not reported claims. In addition, for our health insurance business, we establish a reserve for the present value of amounts not yet due on claims. Many factors can affect these reserves and liabilities, such as economic and social conditions, inflation, hospital and pharmaceutical costs, changes in doctrines of legal liability and extra-contractual damage awards. We establish liabilities for annuity and interest-sensitive life products equal to the accumulated policy account values, which include an accumulation of deposit payments plus credited interest, less withdrawals and the amounts assessed against the policyholder through the end of the period. In addition, policyholder account 65 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-Kvalues for certain interest-sensitive life products are impacted by our assumptions related to changes of certain NGEs that we are allowed to make under the terms of the policy, such as cost of insurance charges, expense loads, credited interest rates and policyholder bonuses. Therefore, our reserves and liabilities are necessarily based on numerous estimates and assumptions as well as historical experience. Establishing reserves is an uncertain process, and it is possible that actual claims will materially exceed our reserves and have a material adverse effect on our results of operations and financial condition. We have incurred significant losses beyond our estimates as a result of actual claim costs and persistency of our long-term care business in the Other CNO Business segment. Our financial results depend significantly upon the extent to which our actual claims experience is consistent with the assumptions we used in determining our reserves and pricing our products. If our assumptions with respect to future claims are incorrect, and our reserves are insufficient to cover our actual losses and expenses, we would be required to increase our liabilities, which would negatively affect our operating results. Liabilities for insurance products are calculated using management’s best judgments, based on our past experience and standard actuarial tables, of mortality, morbidity, lapse rates, investment experience and expense levels. Our assumptions related to our interest-sensitive insurance liabilities are reviewed each quarter. During 2013, such reviews resulted in no significant adjustments. We did not change our long- term interest rate assumptions, as investment results are tracking relatively consistent with our new money rate assumptions. In addition, we continue to believe our assumptions for future new money rates are reasonable. Accounting for Long-term Care Premium Rate Increases Many of our long-term care policies have been subject to premium rate increases. In some cases, these premium rate increases were materially consistent with the assumptions we used to value the particular block of business at the Effective Date. With respect to certain premium rate increases, some of our policyholders were provided an option to cease paying their premiums and receive a non-forfeiture option in the form of a paid-up policy with limited benefits. In addition, our policyholders could choose to reduce their coverage amounts and premiums in the same proportion, when permitted by our contracts or as required by regulators. The following describes how we account for these policyholder options: • Premium rate increases - If premium rate increases reflect a change in our previous rate increase assumptions, the new assumptions are not reflected prospectively in our reserves. Instead, the additional premium revenue resulting from the rate increase is recognized as earned and original assumptions continue to be used to determine changes to liabilities for insurance products unless a premium deficiency exists. • Benefit reductions - If there is a premium rate increase on one of our long-term care policies, a policyholder may choose reduced coverage with a proportionate reduction in premium, when permitted by our contracts. This option does not require additional underwriting. Benefit reductions are treated as a partial lapse of coverage, and the balance of our reserves and deferred insurance acquisition costs is reduced in proportion to the reduced coverage. • Non-forfeiture benefits offered in conjunction with a rate increase - In some cases, non-forfeiture benefits are offered to policyholders who wish to lapse their policies at the time of a significant rate increase. In these cases, exercise of this option is treated as an extinguishment of the original contract and issuance of a new contract. The balance of our reserves and deferred insurance acquisition costs are released, and a reserve for the new contract is established. Some of our policyholders may receive a non-forfeiture benefit if they cease paying their premiums pursuant to their original contract (or pursuant to changes made to their original contract as a result of a litigation settlement made prior to the Effective Date or an order issued by the Florida Office of Insurance Regulation). In these cases, exercise of this option is treated as the exercise of a policy benefit, and the reserve for premium paying benefits is reduced, and the reserve for the non-forfeiture benefit is adjusted to reflect the election of this benefit. Liabilities for Loss Contingencies Related to Lawsuits The Company and its subsidiaries are involved in various legal actions in the normal course of business, in which claims for compensatory and punitive damages are asserted, some for substantial amounts. We recognize an estimated loss from these loss contingencies when we believe it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. Some of the pending matters have been filed as purported class actions and some actions have been filed in certain jurisdictions that permit punitive damage awards that are disproportionate to the actual damages incurred. The amounts sought in certain of these actions are often large or indeterminate and the ultimate outcome of certain actions is difficult to predict. In the event of an adverse outcome in one or more of these matters, there is a possibility that the ultimate liability may be in excess of the liabilities we have established and could have a material adverse effect on our business, financial condition, results of operations and cash flows. In addition, the resolution of pending or future litigation may involve modifications to the terms of outstanding insurance policies or could impact the timing and amount of rate increases, which could adversely affect the future profitability of the related insurance policies. Based upon information presently available, and in light of legal, factual and other defenses available to the Company and its subsidiaries, the Company does not believe that it is probable that the ultimate liability from either pending or threatened legal actions, after consideration of existing loss provisions, will have a material adverse effect on the Company’s consolidated financial condition, operating results or cash flows. However, given the inherent difficulty in predicting the outcome of legal proceedings, there exists the possibility such legal actions could have a material adverse effect on the Company’s consolidated financial condition, operating results or cash flows. In addition to the inherent difficulty of predicting litigation outcomes, particularly those that will be decided by a jury, many of these matters purport to seek substantial or an unspecified amount 66 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operationsof damages for unsubstantiated conduct spanning several years based on complex legal theories and damages models. The alleged damages typically are indeterminate or not factually supported in the complaint, and, in any event, the Company’s experience indicates that monetary demands for damages often bear little relation to the ultimate loss. In some cases, plaintiffs are seeking to certify classes in the litigation and class certification either has been denied or is pending and we have filed oppositions to class certification or sought to decertify a prior class certification. In addition, for many of these cases: (i) there is uncertainty as to the outcome of pending appeals or motions; (ii) there are significant factual issues to be resolved; and/or (iii) there are novel legal issues presented. Accordingly, the Company can not reasonably estimate the possible loss or range of loss in excess of amounts accrued, if any, or predict the timing of the eventual resolution of these matters. The Company reviews these matters on an ongoing basis. When assessing reasonably possible and probable outcomes, the Company bases its assessment on the expected ultimate outcome following all appeals. Results of Operations We manage our business through the following operating segments: Bankers Life, Washington National and Colonial Penn, which are defined on the basis of product distribution; Other CNO Business, comprised primarily of products we no longer sell actively; and corporate operations, comprised of holding company activities and certain noninsurance company businesses. Please read this discussion in conjunction with the consolidated financial statements and notes included in this Form 10-K. The following tables and narratives summarize the operating results of our segments (dollars in millions): 2013 2012 2011 Income (loss) before loss related to reinsurance transaction, net realized investment gains (losses), fair value changes in embedded derivative liabilities, net of related amortization, equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests, loss on extinguishment of debt and income taxes (a non-GAAP measure)(a): Bankers Life Washington National Colonial Penn Other CNO Business Corporate operations Loss related to reinsurance transaction: Other CNO Business Net realized investment gains (losses), net of related amortization: Bankers Life Washington National Colonial Penn Other CNO Business Corporate operations Fair value changes in embedded derivative liabilities, net of related amortization: Bankers Life Other CNO Business Equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests: Corporate operations Loss on extinguishment of debt: Corporate operations Income (loss) before income taxes: Bankers Life Washington National Colonial Penn Other CNO Business Corporate operations INCOME BEFOrE INCOME ta XES $ $ 310.5 120.8 (12.5) 25.5 (32.7) 411.6 (98.4) 15.1 4.1 .4 13.7 (1.5) 31.8 34.8 .6 35.4 (10.2) (65.4) 360.4 124.9 (12.1) (58.6) (109.8) 304.8 $ $ 300.9 127.1 (8.6) (48.8) (86.5) 284.1 290.9 96.1 (4.7) 15.3 (124.0) 273.6 — 48.7 6.7 7.2 10.2 1.8 74.6 (2.8) — (2.8) — (200.2) 346.8 133.8 (1.4) (38.6) (284.9) 155.7 $ — 42.7 2.0 5.8 5.9 — 56.4 (19.8) (.6) (20.4) — (3.4) 313.8 98.1 1.1 20.6 (127.4) 306.2 $ 67 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-K(a) These non-GAAP measures as presented in the above table and in the following segment financial data and discussions of segment results exclude loss related to reinsurance transaction, net realized investment gains (losses), fair value changes in embedded derivative liabilities, net of related amortization, equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests, loss on extinguishment of debt and before income taxes. These are considered non-GAAP financial measures. A non-GAAP measure is a numerical measure of a company’s performance, financial position, or cash flows that excludes or includes amounts that are normally excluded or included in the most directly comparable measure calculated and presented in accordance with GAAP. These non-GAAP financial measures of “ income (loss) before loss related to reinsurance transaction, net realized investment gains (losses), fair value changes in embedded derivative liabilities, net of related amortization, equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests, loss on extinguishment of debt and before income taxes” differ from “ income (loss) before income taxes” as presented in our consolidated statement of operations prepared in accordance with GAAP due to the exclusion of before tax loss related to reinsurance transaction, realized investment gains (losses), fair value changes in embedded derivative liabilities, net of related amortization, equity in earnings of certain non-strategic investments and earnings attributable to non- controlling interests and loss on extinguishment of debt. We measure segment performance excluding these items because we believe that this performance measure is a better indicator of the ongoing businesses and trends in our business. Our primary investment focus is on investment income to support our liabilities for insurance products as opposed to the generation of realized investment gains (losses), and a long-term focus is necessary to maintain profitability over the life of the business. Realized investment gains (losses), fair value changes in embedded derivative liabilities and equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests depend on market conditions and do not necessarily relate to decisions regarding the underlying business of our segments. However, “ income (loss) before loss related to reinsurance transaction, net realized investment gains (losses), fair value changes in embedded derivative liabilities, net of related amortization, equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests, loss on extinguishment of debt and before income taxes” does not replace “ income (loss) before income taxes” as a measure of overall profitability. We may experience realized investment gains (losses), which will affect future earnings levels since our underlying business is long-term in nature and we need to earn the assumed interest rates on the investments backing our liabilities for insurance products to maintain the profitability of our business. In addition, management uses this non-GAAP financial measure in its budgeting process, financial analysis of segment performance and in assessing the allocation of resources. We believe these non-GAAP financial measures enhance an investor’s understanding of our financial performance and allows them to make more informed judgments about the Company as a whole. These measures also highlight operating trends that might not otherwise be transparent. The table above reconciles the non-GAAP measure to the corresponding GAAP measure. General: CNO is the top tier holding company for a group of insurance companies operating throughout the United States that develop, market and administer health insurance, annuity, individual life insurance and other insurance products. We distribute these products through our Bankers Life segment, which utilizes a career agency force, through our Colonial Penn segment, which utilizes direct response marketing, and through our Washington National segment, which utilizes independent producers. 68 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations Bankers Life (dollars in millions) Premium collections: Annuities Medicare supplement and other supplemental health Life Total collections Average liabilities for insurance products: Fixed index annuities Deferred annuities SPIAs and supplemental contracts: Mortality based Deposit based Health: Long-term care Medicare supplement Other health Life: Interest sensitive Non-interest sensitive Total average liabilities for insurance products, net of reinsurance ceded Revenues: Insurance policy income Net investment income: General account invested assets Fixed index products Fee revenue and other income Total revenues Expenses: Insurance policy benefits Amounts added to policyholder account balances: Cost of interest credited to policyholders Cost of options to fund index credits, net of forfeitures Market value changes credited to policyholders Amortization related to operations Interest expense on investment borrowings Other operating costs and expenses Total benefits and expenses Income before net realized investment gains (losses), net of related amortization, and fair value changes in embedded derivative liabilities, net of related amortization, and income taxes Net realized investment gains Amortization related to net realized investment gains Net realized investment gains, net of related amortization Insurance policy benefits - fair value changes in embedded derivative liabilities Amortization related to fair value changes in embedded derivative liabilities Fair value changes in embedded derivative liabilities, net of related amortization INCOME BEFOrE INCOME ta XES 2013 744.1 1,317.8 368.3 2,430.2 3,185.8 4,137.2 221.5 156.5 4,632.2 332.4 45.4 490.4 610.6 13,812.0 1,648.7 854.0 151.7 19.0 2,673.4 $ $ $ $ $ $ $ $ $ $ 2012 709.0 1,323.9 314.6 2,347.5 2,831.5 4,407.2 231.7 162.5 4,370.0 334.2 43.9 448.9 499.3 13,329.2 1,657.4 817.6 21.3 15.2 2,511.5 2011 985.5 1,330.6 250.0 2,566.1 2,350.5 4,619.4 241.4 161.7 4,161.2 342.5 43.9 428.6 416.0 12,765.2 1,612.4 780.3 (14.0) 13.8 2,392.5 1,447.5 1,415.0 1,373.0 141.9 47.4 151.9 187.5 6.7 380.0 2,362.9 310.5 16.3 (1.2) 15.1 51.7 (16.9) 34.8 360.4 $ 155.0 51.1 21.8 187.6 5.3 374.8 2,210.6 300.9 53.0 (4.3) 48.7 (4.5) 1.7 (2.8) 346.8 $ 163.0 50.8 (16.7) 206.3 4.8 320.4 2,101.6 290.9 47.9 (5.2) 42.7 (31.2) 11.4 (19.8) 313.8 $ $ $ $ $ $ 69 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-KHealth benefit ratios: All health lines: Insurance policy benefits Benefit ratio(a) Medicare supplement: Insurance policy benefits Benefit ratio(a) PDP: Insurance policy benefits Benefit ratio(a) Long-term care: Insurance policy benefits Benefit ratio(a) Interest-adjusted benefit ratio(b) 2013 2012 2011 $ $ $ $ $ $ $ $ 1,214.0 92.6% 509.0 67.1% 15.9 80.5% 689.2 129.3% 80.6% $ $ $ $ 1,196.7 89.1% 508.5 69.0% 35.6 71.4% 653.1 117.6% 71.2% 1,181.5 87.7% 495.4 69.0% 45.1 82.8% 642.6 112.6% 68.8% (a) We calculate benefit ratios by dividing the related product’s insurance policy benefits by insurance policy income. (b) We calculate the interest-adjusted benefit ratio (a non-GAAP measure) for Bankers Life’s long-term care products by dividing such product’s insurance policy benefits less the imputed interest income on the accumulated assets backing the insurance liabilities by policy income. These are considered non-GAAP financial measures. A non-GAAP measure is a numerical measure of a company’s performance, financial position, or cash flows that excludes or includes amounts that are normally excluded or included in the most directly comparable measure calculated and presented in accordance with GAAP. These non-GAAP financial measures of “ interest-adjusted benefit ratios” differ from “benefit ratios” due to the deduction of imputed interest income on the accumulated assets backing the insurance liabilities from the product’s insurance policy benefits used to determine the ratio. Interest income is an important factor in measuring the performance of health products that are expected to be inforce for a longer duration of time, are not subject to unilateral changes in provisions (such as non-cancelable or guaranteed renewable contracts) and require the performance of various functions and services (including insurance protection) for an extended period of time. The net cash flows from long-term care products generally cause an accumulation of amounts in the early years of a policy (accounted for as reserve increases) that will be paid out as benefits in later policy years (accounted for as reserve decreases). Accordingly, as the policies age, the benefit ratio will typically increase, but the increase in benefits will be partially offset by the imputed interest income earned on the accumulated assets. The interest-adjusted benefit ratio reflects the effects of such interest income offset. Since interest income is an important factor in measuring the performance of this product, management believes a benefit ratio that includes the effect of interest income is useful in analyzing product performance. We utilize the interest-adjusted benefit ratio in measuring segment performance because we believe that this performance measure is a better indicator of the ongoing businesses and trends in the business. However, the “ interest-adjusted benefit ratio” does not replace the “benefit ratio” as a measure of current period benefits to current period insurance policy income. Accordingly, management reviews both “benefit ratios” and “ interest-adjusted benefit ratios” when analyzing the financial results attributable to these products. The imputed investment income earned on the accumulated assets backing Bankers Life’s long-term care reserves was $259.5 million, $257.8 million and $249.8 million in 2013, 2012 and 2011, respectively. Total premium collections were $2,430.2 million in 2013, up 3.5 percent from 2012, and $2,347.5 million in 2012, down 8.5 percent from 2011. See “Premium Collections” for further analysis of Bankers Life’s premium collections. Average liabilities for insurance products, net of reinsurance ceded were $13.8 billion in 2013, up 3.6 percent from 2012 and $13.3 billion in 2012, up 4.4 percent from 2011. The increase in such liabilities was primarily due to increases in new sales of these products. Insurance policy income is comprised of premiums earned on policies which provide mortality or morbidity coverage and fees and other charges assessed on other policies. Insurance policy income included premium revenue of $19.7 million, $49.9 million and $54.5 million in 2013, 2012 and 2011, respectively, related to our PDP quota-share reinsurance agreement with Coventry. In August 2013, we received a notice of Coventry’s intent to terminate our PDP quota-share reinsurance agreement, as further described in the note to the consolidated financial statements entitled “Summary of Significant Accounting Policies - Reinsurance”. Partially offsetting the decrease in premium income from the PDP business in 2013 was higher premium income and policyholder charges from our life insurance products. The increase in insurance policy income in 2012, compared to 2011, was primarily due to higher premium income from our life insurance business. Net investment income on general account invested assets (which excludes income on policyholder accounts) increased 4.5 percent, to $854.0 million, in 2013 and 4.8 percent, to $817.6 million, in 2012. The average balance of general account invested assets was $14.9 billion, $14.2 billion and $13.6 billion in 2013, 2012 and 2011, respectively. The average yield on these assets was 5.73 percent in 2013, 5.74 percent in 2012 and 5.75 percent in 2011. The increase in general account invested assets is primarily due to: (i) sales and increased persistency of our annuity and health products in recent periods; and (ii) the proceeds from $250 million of additional collateralized borrowings from the Federal Home Loan Bank (“FHLB”) in 2013 pursuant to an investment borrowing program. The increase in net investment income reflects the growth in general account invested assets and prepayment income. Prepayment income was $13.4 million, $11.6 million and $15.4 million in 2013, 2012 and 2011, respectively. Investing in relatively higher yielding investments and reduction to turnover rates to preserve existing higher yielding investments has resulted in maintaining overall yields in this segment. However, should current market conditions continue, it is possible that the overall yield may decline in future periods, absent changes in our investment strategy. Net investment income related to fixed index products represents the change in the estimated fair value of options which are purchased in an effort to offset or hedge certain potential benefits accruing to the policyholders of our fixed index products. 70 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations Our fixed index products are designed so that investment income spread is expected to be more than adequate to cover the cost of the options and other costs related to these policies. Net investment income (loss) related to fixed index products was $151.7 million, $21.3 million and $(18.0) million in 2013, 2012 and 2011, respectively. Such amounts were mostly offset by the corresponding charge (credit) to amounts added to policyholder account balances - market value changes credited to policyholders. Such income and related charges fluctuate based on the value of options embedded in the segment’s fixed index annuity policyholder account balances subject to this benefit and to the performance of the index to which the returns on such products are linked. For periods prior to June 30, 2011, net investment income related to fixed index products also included income on trading securities which were held to offset the change in estimated fair values of the embedded derivatives related to our fixed index products caused by interest rate fluctuations. During the second quarter of 2011, we discontinued and liquidated this trading portfolio. Trading account income was $4.0 million in 2011. Fee revenue and other income was $19.0 million in 2013, compared to $15.2 million in 2012, and $13.8 million in 2011. We recognized fee income of $18.4 million, $14.9 million and $11.8 million in 2013, 2012 and 2011, respectively, pursuant to marketing agreements to sell PDP and Medicare Advantage products of other insurance companies. Insurance policy benefits fluctuated as a result of the factors summarized below for benefit ratios. Benefit ratios are calculated by dividing the related insurance product’s insurance policy benefits by insurance policy income. The Medicare supplement business consists of both individual and group policies. Government regulations generally require us to attain and maintain a ratio of total benefits incurred to total premiums earned (excluding changes in policy benefit reserves), after three years from the original issuance of the policy and over the lifetime of the policy, of not less than 65 percent on individual products and not less than 75 percent on group products, as determined in accordance with statutory accounting principles. Since the insurance product liabilities we establish for Medicare supplement business are subject to significant estimates, the ultimate claim liability we incur for a particular period is likely to be different than our initial estimate. Our benefit ratios were 67.1 percent, 69.0 percent and 69.0 percent in 2013, 2012 and 2011, respectively. Our insurance policy benefits reflected reserve redundancies from prior years of $10.3 million, $13.7 million and $12.4 million in 2013, 2012 and 2011, respectively. Excluding the effects of prior period claim reserve redundancies, our benefit ratios would have been 68.5 percent, 70.8 percent and 70.7 percent in 2013, 2012 and 2011, respectively. In 2014, we currently expect the benefit ratio on this Medicare supplement business will be approximately 70 percent. The insurance policy benefits on our PDP business result from our quota-share reinsurance agreement with Coventry. Insurance margins (insurance policy income less insurance policy benefits) on the PDP business were $3.8 million, $14.3 million and $9.4 million in 2013, 2012 and 2011, respectively. In August 2013, we received a notice of Coventry’s intent to terminate our PDP quota-share reinsurance agreement, as further described in the note to the consolidated financial statements entitled “Summary of Significant Accounting Policies - Reinsurance”. As a result, there was no PDP business recognized in the third and fourth quarters of 2013. In 2012 and 2011, reserves related to the terminated PFFS business were released due to favorable claim developments resulting in insurance policy benefits of $(.5) million and $(1.6) million, respectively. The net cash flows from our long-term care products generally cause an accumulation of amounts in the early years of a policy (accounted for as reserve increases) which will be paid out as benefits in later policy years (accounted for as reserve decreases). Accordingly, as the policies age, the benefit ratio typically increases, but the increase in reserves is partially offset by investment income earned on the accumulated assets. The benefit ratio on our long- term care business in the Bankers Life segment was 129.3 percent, 117.6 percent and 112.6 percent in 2013, 2012 and 2011, respectively. The interest-adjusted benefit ratio on this business was 80.6 percent, 71.2 percent and 68.8 percent in 2013, 2012 and 2011, respectively. The benefit ratio in 2013 increased due to higher persistency and higher incurred claims as the business continues to age and as new business becomes less of a component of the overall inforce business. In addition, we recognized an out-of-period adjustment of $6.7 million in the first quarter of 2013 and made certain refinements to reserving methodologies of $3.5 million in the second quarter of 2013, both of which increased insurance policy benefits. In 2014, we currently expect the interest adjusted benefit ratio on this long-term care business will be approximately 79 percent. Since the insurance product liabilities we establish for long-term care business are subject to significant estimates, the ultimate claim liability we incur for a particular period is likely to be different than our initial estimate. Our insurance policy benefits reflected reserve redundancies from prior years of $17.9 million, $26.6 million and $25.3 million in 2013, 2012 and 2011, respectively. Excluding the effects of prior year claim reserve redundancies, our benefit ratios would have been 132.7 percent, 122.4 percent and 117.0 percent in 2013, 2012 and 2011, respectively. When policies lapse, active life reserves for such lapsed policies are released, resulting in decreased insurance policy benefits (although such decrease is somewhat offset by additional amortization expense). Over the past several years, we have implemented rate increases in the long-term care block in the Bankers Life segment. In 2013, 2012 and 2011, the income before income taxes in the Bankers Life segment reflected a reduction in insurance policy benefits partially offset by additional amortization of insurance acquisition costs due to the impacts of recent rate increases. These impacts netted to approximately $4 million in 2013, $18 million in 2012 and $23 million in 2011 and included: (i) the reduction in liabilities for policyholders choosing to lapse their policies rather than paying higher rates; (ii) the reduction in liabilities for policyholders choosing to reduce their coverages to achieve a lower cost; offset by (iii) the increase in the liabilities related to waiver of premium benefits to reflect higher premiums after the rate increases; and (iv) increased amortization of insurance acquisition costs resulting from the increase in lapses. The net impacts described above are expected to be lower in future periods as re-rating activity slows given we have completed several rounds of rate actions on underperforming blocks of long-term care business in recent years. Amounts added to policyholder account balances - cost of interest credited to policyholders were $141.9 million, $155.0 million and $163.0 million in 2013, 2012 and 2011, 71 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-Krespectively. The weighted average crediting rates for these products was 3.0 percent, 3.1 percent and 3.2 percent in 2013, 2012 and 2011, respectively. The average liabilities of the deferred annuity block was $4.1 billion, $4.4 billion and $4.6 billion in 2013, 2012 and 2011, respectively. Amounts added to policyholder account balances for fixed index products represent a guaranteed minimum rate of return and a higher potential return that is based on a percentage (the “participation rate”) of the amount of increase in the value of a particular index, such as the S&P 500 Index, over a specified period. Such amounts include our cost to fund the annual index credits, net of policies that are canceled prior to their anniversary date (classified as cost of options to fund index credits, net of forfeitures). Market value changes in the underlying indices during a specified period of time are classified as market value changes credited to policyholders. Such market value changes are generally offset by the net investment income related to fixed index products discussed above. Amortization related to operations includes amortization of insurance acquisition costs. Insurance acquisition costs are generally amortized either: (i) in relation to the estimated gross profits for interest-sensitive life and annuity products; or (ii) in relation to actual and expected premium revenue for other products. In addition, for interest-sensitive life and annuity products, we are required to adjust the total amortization recorded to date through the statement of operations if actual experience or other evidence suggests that earlier estimates of future gross profits should be revised. Accordingly, amortization for interest-sensitive life and annuity products is dependent on the profits realized during the Commission expense and agent manager benefits Other operating expenses tOtaL period and on our expectation of future profits. For other products, we amortize insurance acquisition costs in relation to actual and expected premium revenue, and amortization is only adjusted if expected premium revenue changes or if we determine the balance of these costs is not recoverable from future profits. Bankers Life’s amortization expense was $187.5 million, $187.6 million and $206.3 million in 2013, 2012 and 2011, respectively. During the first quarter of 2011, we experienced higher policy lapses than we anticipated on our Medicare supplement products, including lapses where policyholders terminated their current policy and purchased a lower cost policy offered through this segment. These lapses reduced our estimates of future expected premium income and, accordingly, we recognized additional amortization expense of $6 million. Interest expense on investment borrowings represents interest expense on collateralized borrowings as further described in the note to the consolidated financial statements entitled “Summary of Significant Accounting Policies - Investment Borrowings”. Other operating costs and expenses in our Bankers Life segment were $380.0 million in 2013, up 1.4 percent from 2012, and were $374.8 million in 2012, up 17 percent from 2011. The increase in operating costs in 2013 from 2012 reflected the business investment expenses incurred related to expanding our branch office locations and increasing the productivity of the career agency force, partially offset by lower legal and regulatory costs. Other operating expenses in 2012 reflect higher legal and regulatory expenses of approximately $24 million. Other operating costs and expenses include the following (dollars in millions): $ $ 2013 60.0 320.0 380.0 $ $ 2012 61.1 $ 313.7 374.8 $ 2011 53.3 267.1 320.4 Net realized investment gains (losses) fluctuated each period. During 2013, net realized investment gains in this segment included $22.3 million of net gains from the sales of investments (primarily fixed maturities) and $6.0 million of writedowns of investments for other than temporary declines in fair value recognized through net income. During 2012, net realized investment gains in this segment included $61.7 million of net gains from the sales of investments (primarily fixed maturities) and $8.7 million of writedowns of investments for other than temporary declines in fair value recognized through net income. During 2011, net realized investment gains in this segment included $55.8 million of net gains from the sales of investments (primarily fixed maturities) and $7.9 million of writedowns of investments for other than temporary declines in fair value recognized through net income ($11.4 million, prior to the $3.5 million of impairment losses recognized through accumulated other comprehensive income (loss)). Amortization related to net realized investment losses is the increase or decrease in the amortization of insurance acquisition costs which results from realized investment gains or losses. When we sell securities which back our interest-sensitive life and annuity products at a gain (loss) and reinvest the proceeds at a different yield, we increase (reduce) the amortization of insurance acquisition costs in order to reflect the change in estimated gross profits due to the gains (losses) realized and the resulting effect on estimated future yields. Sales of fixed maturity investments resulted in an increase in the amortization of insurance acquisition costs of $1.2 million, $4.3 million and $5.2 million in 2013, 2012 and 2011, respectively. Insurance policy benefits - fair value changes in embedded derivative liabilities represents fair value changes due to fluctuations in the interest rates used to discount embedded derivative liabilities related to our fixed index annuities. Prior to June 30, 2011, we held certain trading securities to offset the income statement volatility caused by the interest rate fluctuations. In the second quarter of 2011, we sold this trading portfolio. Amortization related to fair value changes in embedded derivative liabilities is the increase or decrease in the amortization of insurance acquisition costs which results from changes in interest rates used to discount embedded derivative liabilities related to our fixed index annuities. 72 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsWashington National (dollars in millions) Premium collections: Medicare supplement and other supplemental health Life Total collections Average liabilities for insurance products: SPIAs and supplemental contracts - deposit based Health: Supplemental health Medicare supplement Other health Non-interest sensitive life Total average liabilities for insurance products, net of reinsurance ceded Revenues: Insurance policy income Net investment income: General account invested assets Trading account income related to reinsurer accounts Change in value of embedded derivatives related to modified coinsurance agreements Fee revenue and other income Total revenues Expenses: Insurance policy benefits Amortization related to operations Interest expense on investment borrowings Other operating costs and expenses Total benefits and expenses Income before net realized investment gains (losses) and income taxes Net realized investment gains (losses) INCOME BEFORE INCOME TAXES Health benefit ratios: Medicare supplement: Insurance policy benefits Benefit ratio(a) Supplemental health: Insurance policy benefits Benefit ratio(a) Interest-adjusted benefit ratio(b) $ $ $ $ $ $ $ $ 2013 595.7 13.4 609.1 14.1 2,377.9 40.9 12.3 198.8 2,644.0 600.7 206.5 (.7) .7 .9 808.1 470.5 53.8 1.9 161.1 687.3 120.8 4.1 124.9 66.1 64.6% 378.1 78.5% 52.3% $ $ $ $ $ $ $ $ 2012 576.3 14.2 590.5 17.6 2,357.0 47.3 15.1 199.4 2,636.4 590.4 204.0 .6 (.5) 1.1 795.6 447.1 47.7 2.8 170.9 668.5 127.1 6.7 133.8 77.6 65.4% 347.6 76.6% 49.8% $ $ $ $ $ $ $ $ 2011 569.8 16.0 585.8 18.3 2,361.9 57.3 17.0 201.4 2,655.9 585.1 189.4 3.8 (3.7) 1.0 775.6 464.5 44.9 .7 169.4 679.5 96.1 2.0 98.1 93.5 68.5% 343.4 80.0% 51.3% (a) We calculate benefit ratios by dividing the related product’s insurance policy benefits by insurance policy income. (b) We calculate the interest-adjusted benefit ratio (a non-GAAP measure) for Washington National’s supplemental health products by dividing such product’s insurance policy benefits less the imputed interest income on the accumulated assets backing the insurance liabilities by policy income. These are considered non-GAAP financial measures. A non-GAAP measure is a numerical measure of a company’s performance, financial position, or cash flows that excludes or includes amounts that are normally excluded or included in the most directly comparable measure calculated and presented in accordance with GAAP. These non-GAAP financial measures of “ interest-adjusted benefit ratios” differ from “benefit ratios” due to the deduction of imputed interest income on the accumulated assets backing the insurance liabilities from the product’s insurance policy benefits used to determine the ratio. Interest income is an important factor in measuring the performance of health products that are expected to be inforce for a longer duration of time, are not subject to unilateral changes in provisions (such as non-cancelable or guaranteed renewable contracts) and require the performance of various functions and services (including insurance protection) for an extended period of time. The net cash flows from supplemental health products generally cause an accumulation of amounts in the early years of a policy (accounted for as reserve increases) that will be paid out as benefits in later policy years (accounted for as reserve decreases). Accordingly, as the policies age, the benefit ratio will typically increase, but the increase in benefits will be partially offset by the imputed interest income earned on the accumulated assets. The interest-adjusted benefit ratio reflects the effects of such interest income offset. Since interest income is an important factor in measuring the performance of these products, management believes a benefit ratio that includes the effect of interest income is useful in analyzing product performance. We utilize the interest-adjusted benefit ratio in measuring segment performance because we believe that this performance measure is a better indicator of the ongoing businesses and trends in the business. However, the “ interest-adjusted benefit ratio” does not replace the “benefit ratio” as a measure of current period benefits to current period insurance policy income. Accordingly, management reviews both “benefit ratios” and “ interest-adjusted benefit ratios” when analyzing the financial results attributable to these products. The imputed investment income earned on the accumulated assets backing the supplemental health reserves was $126.4 million, $121.6 million and $122.8 million in 2013, 2012 and 2011, respectively. 73 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-K Total premium collections were $609.1 million in 2013, up 3.1 percent from 2012, and $590.5 million in 2012, up .8 percent from 2011. See “Premium Collections” for further analysis of fluctuations in premiums collected by product. Average liabilities for insurance products, net of reinsurance ceded were $2.6 billion in 2013, up .3 percent from 2012, and $2.6 billion in 2012, down .7 percent from 2011. Insurance policy income is comprised of premiums earned on traditional insurance policies which provide mortality or morbidity coverage and fees and other charges assessed on other policies. Such income increased in recent periods as supplemental health premiums have increased and Medicare supplement premiums have decreased consistent with sales. Net investment income on general account invested assets (which excludes income on policyholder and reinsurer accounts) increased 1.2 percent, to $206.5 million in 2013 and 7.7 percent, to $204.0 million in 2012. The average balance of general account invested assets was $3.8 billion, $3.7 billion and $3.2 billion in 2013, 2012 and 2011, respectively. The average yield on these assets was 5.50 percent in 2013, 5.56 percent in 2012 and 5.86 percent in 2011. Increases in general account invested assets and net investment income in 2012 are primarily due to invested assets purchased with the proceeds from collateralized borrowings from the FHLB pursuant to an investment borrowing program that commenced in this segment in June 2011. The decline in average yield in 2013 and 2012 is primarily due to lower yields related to the variable rate investments purchased with the proceeds from the collateralized borrowings from the FHLB as well as the lower interest rate environment. Trading account income related to reinsurer accounts primarily represents the income on trading securities which are held to act as hedges for embedded derivatives related to certain modified coinsurance agreements. The income on our trading account securities is designed to substantially offset the change in value of embedded derivatives related to modified coinsurance agreements described below. Change in value of embedded derivatives related to modified coinsurance agreements is described in the note to our consolidated financial statements entitled “Summary of Significant Accounting Policies - Accounting for Derivatives.” We have transferred the specific block of investments related to these agreements to our trading securities account, which we carry at estimated fair value with changes in such value recognized as trading account income. The change in the value of the embedded derivatives has largely been offset by the change in value of the trading securities. Insurance policy benefits fluctuated as a result of the factors summarized below for benefit ratios. Benefit ratios are calculated by dividing the related insurance product’s insurance policy benefits by insurance policy income. Washington National’s Medicare supplement business primarily consists of individual policies. The insurance product liabilities we establish for our Medicare supplement business are subject to significant estimates and the ultimate claim liability we incur for a particular period is likely to be different than our initial estimate. Governmental regulations generally require us to attain and maintain a ratio of total benefits incurred to total premiums earned (excluding changes in policy benefit reserves), after three years from the original issuance of the policy and over the lifetime of the policy, of not less than 65 percent on these products, as determined in accordance with statutory accounting principles. Insurance margins (insurance policy income less insurance policy benefits) on these products were $36.2 million, $41.0 million and $43.0 million in 2013, 2012 and 2011, respectively. Such decrease reflects the run-off of this business as we discontinued new sales of Medicare supplement business in this segment in the fourth quarter of 2012. Washington National’s supplemental health products (including specified disease, accident and hospital indemnity products) generally provide fixed or limited benefits. For example, payments under cancer insurance policies are generally made directly to, or at the direction of, the policyholder following diagnosis of, or treatment for, a covered type of cancer. Approximately three-fourths of our supplemental health policies inforce (based on policy count) are sold with return of premium or cash value riders. The return of premium rider generally provides that after a policy has been inforce for a specified number of years or upon the policyholder reaching a specified age, we will pay to the policyholder, or a beneficiary under the policy, the aggregate amount of all premiums paid under the policy, without interest, less the aggregate amount of all claims incurred under the policy. The cash value rider is similar to the return of premium rider, but also provides for payment of a graded portion of the return of premium benefit if the policy terminates before the return of premium benefit is earned. Accordingly, the net cash flows from these products generally result in the accumulation of amounts in the early years of a policy (reflected in our earnings as reserve increases) which will be paid out as benefits in later policy years (reflected in our earnings as reserve decreases which offset the recording of benefit payments). As the policies age, the benefit ratio will typically increase, but the increase in benefits will be partially offset by investment income earned on the accumulated assets. The benefit ratio will fluctuate depending on the claim experience during the year. Insurance margins (insurance policy income less insurance policy benefits) on these products were $103.4 million, $106.2 million and $85.8 million in 2013, 2012 and 2011, respectively. The benefit ratio on these products was 78.5 percent, 76.6 percent and 80.0 percent in 2013, 2012 and 2011, respectively. The higher benefit ratio in 2013 is partially due to a decision we made in the first quarter of 2013 to reduce the commission we pay on certain conversion activity. While we believe this change will improve the longer-term profitability of the block, lower conversions of policies with return-of-premium features that are approaching maturity, results in lower reserve releases. Accordingly, the benefit ratio on this block has increased. In addition, we recognized $7.6 million of out-of-period adjustments in 2011, which decreased the insurance margin on these products. The interest adjusted benefit ratio on this supplemental health business was 52.3 percent, 49.8 percent and 51.3 percent in 2013, 2012 and 2011, respectively. In 2014, we currently expect this interest-adjusted benefit ratio will be approximately 52 percent. Amortization related to operations includes amortization of insurance acquisition costs. Insurance acquisition costs are generally amortized in relation to actual and expected premium revenue, and amortization is only adjusted if expected premium 74 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operationsrevenue changes or if we determine the balance of these costs is not recoverable from future profits. Such amounts were generally consistent with the related premium revenue. A revision to our current assumptions could result in increases or decreases to amortization expense in future periods. investment borrowings Interest expense on represents $1.9 million, $2.8 million and $.7 million of interest expense on collateralized borrowings in 2013, 2012 and 2011, respectively, as further described in the note to the consolidated financial statements entitled “Summary of Significant Accounting Policies - Investment Borrowings”. Other operating costs and expenses were $161.1 million, $170.9  million and $169.4 million in 2013, 2012 and 2011, respectively. Other operating costs and expenses include commission expense of $63.7 million, $70.0 million and $67.2 million in 2013, 2012 and 2011, respectively. In addition, 2013 reflects lower legal expenses than the previous year. Colonial Penn (dollars in millions) Net realized investment gains (losses) fluctuate each period. During 2013, net realized investment gains in this segment included $5.8 million of net gains from the sales of investments (primarily fixed maturities) and $1.7 million of writedowns of investments for other than temporary declines in fair value recognized through net income. During 2012, net realized investment gains in this segment included $17.2 million of net gains from the sales of investments (primarily fixed maturities) and $10.5 million of writedowns of investments for other than temporary declines in fair value recognized through net income. During 2011, net realized investment gains in this segment included $9.6 million of net gains from the sales of investments (primarily fixed maturities) and $7.6  million of writedowns of investments for other than temporary declines in fair value recognized through net income ($8.1 million, prior to the $.5 million of impairment losses recognized through accumulated other comprehensive income (loss)). Premium collections: Life Supplemental health Total collections Average liabilities for insurance products: SPIAs - mortality based Health: Medicare supplement Other health Life: Interest sensitive Non-interest sensitive Total average liabilities for insurance products, net of reinsurance ceded Revenues: Insurance policy income Net investment income on general account invested assets Fee revenue and other income Total revenues Expenses: Insurance policy benefits Amounts added to annuity and interest-sensitive life product account balances Amortization related to operations Other operating costs and expenses Total benefits and expenses Loss before net realized investment gains and income taxes Net realized investment gains INCOME (lOSS) BEFORE INCOME TAXES 2013 227.6 4.1 231.7 73.5 9.2 4.7 17.5 629.4 734.3 232.1 40.0 .8 272.9 165.0 .7 14.5 105.2 285.4 (12.5) .4 (12.1) $ $ $ $ $ $ 2012 2011 211.9 4.9 216.8 $ $ 76.5 $ 10.2 4.9 18.7 604.5 714.8 217.8 40.4 .7 258.9 $ $ 160.3 .8 15.0 91.4 267.5 (8.6) 7.2 (1.4) $ 196.4 5.7 202.1 77.7 11.1 5.1 20.3 589.8 704.0 203.0 41.1 .9 245.0 149.2 .9 15.0 84.6 249.7 (4.7) 5.8 1.1 $ $ $ $ $ $ This segment’s results are significantly impacted by the accounting standard related to deferred acquisition costs. We are not able to defer most of Colonial Penn’s direct response advertising costs although such costs generate predictable sales and future inforce profits. We plan to continue to invest in this segment’s business, including the development of new products and markets. The amount of our investment in new business during a particular period will have a significant impact on this segment’s results. Based on our current advertising plan, we expect this segment to report a loss (before net realized investment gains (losses) and income taxes) of approximately $5 million in 2014. collections Total premium to $231.7  million, in 2013 and 7.3 percent, to $216.8 million, in 2012. See “Premium Collections” for further analysis of Colonial Penn’s premium collections. increased 6.9 percent, 75 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-KAverage liabilities for insurance products, net of reinsurance ceded have increased as a result of growth in this segment. Insurance policy income is comprised of premiums earned on policies which provide mortality or morbidity coverage and fees and other charges assessed on other policies. The increase in such income reflects the growth in the block of business. Net investment income on general account invested assets did not fluctuate significantly during the three years ended December  31, 2013. The average balance of general account invested assets was $679.8 million in 2013, $679.4 million in 2012 and $680.1 million in 2011. The average yield on these assets was 5.88 percent in 2013, 5.95 percent in 2012 and 6.04 percent in 2011. Insurance policy benefits fluctuated as a result of the growth in this segment. Amortization related to operations includes amortization of insurance acquisition costs. Insurance acquisition costs in the Colonial Penn segment are amortized in relation to actual and expected premium revenue, and amortization is only adjusted if expected premium revenue changes or if we determine the balance of these costs is not recoverable from future profits. Such amounts were generally consistent with the related premium revenue and gross profits for such periods and the assumptions we made when we established the present value of future profits. A revision to our current assumptions could result in increases or decreases to amortization expense in future periods. Other operating costs and expenses in our Colonial Penn segment fluctuate primarily due to changes in the marketing expenses incurred to generate new business. Such marketing expenses totaled $76.7 million, $66.1 million and $59.2 million in 2013, 2012 and 2011, respectively. The Colonial Penn segment has faced increased competition from other insurance companies who also distribute products through direct marketing. In addition, the demand and cost of television advertising appropriate for Colonial Penn’s campaigns has increased. In recent periods, higher advertising costs have increased the average cost to generate a TV lead, and may potentially negatively impact the percentage of leads that ultimately purchase a Colonial Penn policy. Net realized investment gains fluctuated each period. During 2013, net realized investment gains in this segment included $.6 million of net gains from the sales of investments (primarily fixed maturities) and $.2 million of writedowns of investments for other than temporary declines in fair value recognized through net income. During 2012, net realized investment gains in this segment included $7.8 million of net gains from the sales of investments (primarily fixed maturities) and $.6 million of writedowns of investments for other than temporary declines in fair value recognized through net income. During 2011, net realized investment gains in this segment included $6.2 million of net gains from the sales of investments (primarily fixed maturities) and $.4 million of writedowns of investments for other than temporary declines in fair value recognized through net income ($.7 million, prior to the $.3 million of impairment losses recognized through accumulated other comprehensive income (loss)). 76 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsOther CNO Business (dollars in millions) Premium collections: Annuities Other health Life Total collections Average liabilities for insurance products: Fixed index annuities Deferred annuities SPIAs and supplemental contracts: Mortality based Deposit based Separate accounts Health: Long-term care Other health Life: Interest sensitive Non-interest sensitive Total average liabilities for insurance products, net of reinsurance ceded Revenues: Insurance policy income Net investment income: General account invested assets Fixed index products Trading account income related to policyholder accounts Fee revenue and other income Total revenues Expenses: Insurance policy benefits Amounts added to policyholder account balances: Cost of interest credited to policyholders Cost of options to fund index credits, net of forfeitures Market value changes credited to policyholders Amortization related to operations Interest expense on investment borrowings Other operating costs and expenses Total benefits and expenses Income (loss) before loss related to reinsurance transaction, net realized investment gains and fair value changes in embedded derivative liabilities, net of related amortization, and income taxes Loss related to reinsurance transaction Net realized investment gains Amortization related to net realized investment gains Net realized investment gains, net of related amortization Insurance policy benefits - fair value changes in embedded derivative liabilities Amortization related to fair value changes in embedded derivative liabilities Fair value changes in embedded derivative liabilities, net of related amortization INCOME (lOSS) BEFORE INCOME TAXES Health benefit ratios: Long-term care: Insurance policy benefits Benefit ratio(a) Interest-adjusted benefit ratio(b) $ $ $ $ $ $ $ 2013 4.6 24.2 155.1 183.9 458.0 295.5 288.1 338.5 14.1 467.4 6.7 2,484.0 432.1 4,784.4 263.2 312.0 25.8 4.0 5.1 610.1 326.1 104.9 7.5 30.7 19.9 19.3 76.2 584.6 25.5 (98.4) 14.1 (.4) 13.7 2.7 (2.1) .6 (58.6) 59.2 245.7% 131.2% $ $ $ $ $ $ $ 2012 3.8 25.8 165.0 194.6 521.7 324.4 300.8 340.3 15.6 467.0 12.5 2,554.9 450.3 4,987.5 289.8 332.9 4.2 3.5 — 630.4 377.0 114.4 10.7 6.3 33.8 19.9 117.1 679.2 (48.8) — 12.4 (2.2) 10.2 .1 (.1) — (38.6) 63.4 247.0% 137.6% $ $ $ $ $ $ $ 2011 16.4 27.8 179.4 223.6 617.4 359.1 314.2 331.4 16.8 467.0 14.6 2,676.8 470.5 5,267.8 290.0 346.9 (3.4) .6 — 634.1 347.1 124.5 10.5 (2.2) 39.8 20.3 78.8 618.8 15.3 — 6.1 (.2) 5.9 (3.2) 2.6 (.6) 20.6 62.7 226.4% 127.3% 77 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-K(a) We calculate benefit ratios by dividing the related product’s insurance policy benefits by insurance policy income. (b) We calculate the interest-adjusted benefit ratio (a non-GAAP measure) for long-term care products in our Other CNO Business segment by dividing such product’s insurance policy benefits less the imputed interest income on the accumulated assets backing the insurance liabilities by policy income. These are considered non-GAAP financial measures. A non-GAAP measure is a numerical measure of a company’s performance, financial position, or cash flows that excludes or includes amounts that are normally excluded or included in the most directly comparable measure calculated and presented in accordance with GAAP. These non-GAAP financial measures of “ interest-adjusted benefit ratios” differ from “benefit ratios” due to the deduction of imputed interest income on the accumulated assets backing the insurance liabilities from the product’s insurance policy benefits used to determine the ratio. Interest income is an important factor in measuring the performance of health products that are expected to be inforce for a longer duration of time, are not subject to unilateral changes in provisions (such as non-cancelable or guaranteed renewable contracts) and require the performance of various functions and services (including insurance protection) for an extended period of time. The net cash flows from long-term care products generally cause an accumulation of amounts in the early years of a policy (accounted for as reserve increases) that will be paid out as benefits in later policy years (accounted for as reserve decreases). Accordingly, as the policies age, the benefit ratio will typically increase, but the increase in benefits will be partially offset by the imputed interest income earned on the accumulated assets. The interest-adjusted benefit ratio reflects the effects of such interest income offset. Since interest income is an important factor in measuring the performance of these products, management believes a benefit ratio that includes the effect of interest income is useful in analyzing product performance. We utilize the interest-adjusted benefit ratio in measuring segment performance because we believe that this performance measure is a better indicator of the ongoing businesses and trends in the business. However, the “ interest-adjusted benefit ratio” does not replace the “ benefit ratio” as a measure of current period benefits to current period insurance policy income. Accordingly, management reviews both “benefit ratios” and “ interest-adjusted benefit ratios” when analyzing the financial results attributable to these products. The imputed investment income earned on the accumulated assets backing the long-term care reserves was $27.6 million, $28.1 million and $27.4 million in 2013, 2012 and 2011, respectively. This segment’s results are significantly impacted by the interest- sensitive life insurance block which is sensitive to interest rates and changes to NGEs. This segment also includes declining blocks of traditional life and annuity products which generally generate stable earnings. As further described below, two of our insurance subsidiaries entered into long-term care coinsurance agreements in December 2013 pursuant to which 100% of the long-term care reserves in this segment will be ceded to BRe. In addition to this transaction, we are continuing to explore other options to reduce our risk related to the business in the Other CNO Business segment. Total premium collections were $183.9 million in 2013, down 5.5  percent from 2012, and $194.6 million in 2012, down 13  percent from 2011. The decrease in collected premiums was primarily due to policyholder redemptions and lapses. See “Premium Collections” for further analysis of fluctuations in premiums collected by product. Average liabilities for insurance products, net of reinsurance ceded were $4.8 billion in 2013, down 4.1 percent from 2012, and $5.0 billion in 2012, down 5.3 percent from 2011. The decreases in such liabilities were primarily due to policyholder redemptions and lapses. Insurance policy income is comprised of policyholder charges on our interest-sensitive products and premiums earned on traditional insurance policies which provide mortality or morbidity coverage. The decrease in insurance policy income in 2013 is primarily due to a reduction in policyholder charges on certain interest-sensitive life products consistent with the settlement offered in a class action lawsuit and lower premium revenue due to policyholder redemptions and lapses. Insurance policy income in 2012 was comparable to 2011 primarily due to increased policyholder charges from the implementation of changes to certain NGEs related to certain interest-sensitive life products; partially offset by lower premium revenue due to policyholder redemptions and lapses. Net investment income on general account invested assets (which excludes income on policyholder and reinsurer accounts) decreased 6.3 percent, to $312.0 million in 2013 and 4.0 percent, to $332.9 million, in 2011. The average balance of general account invested assets was $5.4 billion in 2013, $5.6 billion in 2012 and $5.9 billion in 2011. The average yield on these assets was 5.83 percent in 2013, 5.93 percent in 2012 and 5.89 percent in 2011. The decrease in net investment income is primarily due to the lower invested assets in this segment as the business runs off. The decrease in average yield reflects lower prepayment income in 2013. In 2012, investing in higher yielding investments, slightly higher prepayment income and reduction to turnover rates to preserve higher yielding investments resulted in maintaining (or slightly improving) overall yield in this segment. Net investment income related to fixed index products represents the change in the estimated fair value of options which are purchased in an effort to offset or hedge certain potential benefits accruing to the policyholders of our fixed index products. Our fixed index products are designed so that investment income spread is expected to be more than adequate to cover the cost of the options and other costs related to these policies. Net investment income (loss) related to fixed index products was $25.8  million, $4.2  million and $(3.2) million in 2013, 2012 and 2011, respectively. Such amounts were mostly offset by the corresponding charge (credit) to amounts added to policyholder account balances - market value changes credited to policyholders. Such income and related charges fluctuate based on the value of options embedded in the segment’s fixed index annuity policyholder account balances subject to this benefit and to the performance of the index to which the returns on such products are linked. For periods prior to June 30, 2011, net investment income related to fixed index products also included income on trading securities which were held to offset the change in estimated fair values of the embedded derivatives related to our fixed index products caused by interest rate fluctuations. During the second quarter of 2011, we discontinued and liquidated this trading portfolio. Such trading account income (loss) was $(.2) million in 2011. Trading account income related to policyholder accounts represents the income on investments backing the market strategies of certain annuity products which provide for different rates of cash value growth based on the experience of a particular market strategy. The income on our trading account securities is designed to substantially offset certain amounts included in insurance policy benefits related to the aforementioned annuity products. Fee revenue and other income in 2013 included a $5 million favorable impact from the settlement of a reinsurance matter. 78 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations Insurance policy benefits were affected by a number of items as summarized below. During 2012 and 2011, we were required to recognize approximately $43 million and $13 million, respectively, of additional increases to future loss reserves primarily resulting from decreased projected future investment yields related to interest-sensitive insurance products. During 2013, our review of assumptions resulted in no significant adjustments. We did not change our long-term interest rate assumptions, as investment results were relatively consistent with our 2013 new money rate assumptions. In addition, we continue to believe our assumptions for future new money rates are reasonable. The long-term care policies in this segment generally provide for indemnity and non-indemnity benefits on a guaranteed renewable or non-cancellable basis. Benefit ratios are calculated by dividing the related insurance product’s insurance policy benefits by insurance policy income. The benefit ratio on our long-term care policies was 245.7 percent, 247.0 percent and 226.4 percent in 2013, 2012 and 2011, respectively. Since the insurance product liabilities we establish for long-term care business are subject to significant estimates, the ultimate claim liability we incur for a particular period is likely to be different than our initial estimate. Our insurance policy benefits reflected reserve deficiencies from prior years of $5.1 million, $9.2 million and $6.1 million in 2013, 2012 and 2011, respectively. Excluding the effects of prior year claim reserve deficiencies, our benefit ratios would have been 224.6 percent, 211.1 percent and 204.3 percent in 2013, 2012 and 2011, respectively. These ratios reflect the level of incurred claims experienced in recent periods, adverse development on claims incurred in prior periods and lower policy income. The prior period deficiencies have primarily resulted from the impact of paid claim experience being different than prior estimates. The net cash flows from long-term care products generally cause an accumulation of amounts in the early years of a policy (reflected in our earnings as reserve increases) which will be paid out as benefits in later policy years (reflected in our earnings as reserve decreases which offset the recording of benefit payments). Accordingly, as the policies age, the benefit ratio will typically increase, but the increase in benefits will be partially offset by investment income earned on the assets which have accumulated. The interest-adjusted benefit ratio for long-term care products is calculated by dividing the insurance product’s insurance policy benefits less the imputed interest income on the accumulated assets backing the insurance liabilities by insurance policy income. The interest-adjusted benefit ratio on this business was 131.2 percent, 137.6 percent and 127.3 percent in 2013, 2012 and 2011, respectively. Excluding the effects of prior year claim reserve deficiencies, our interest-adjusted benefit ratios would have been 110.0 percent, 101.8 percent and 105.2 percent in 2013, 2012 and 2011, respectively. In each quarterly period, we calculate our best estimate of claim reserves based on all of the information available to us at that time, which necessarily takes into account new experience emerging during the period. Our actuaries estimate these claim reserves using various generally recognized actuarial methodologies which are based on informed estimates and judgments that are believed to be appropriate. As additional experience emerges and other data become available, these estimates and judgments are reviewed and may be revised. Significant assumptions made in estimating claim reserves for long-term care policies include expectations about the: (i) future duration of existing claims; (ii) cost of care and benefit utilization; (iii) interest rate utilized to discount claim reserves; (iv) claims that have been incurred but not yet reported; (v) claim status on the reporting date; (vi) claims that have been closed but are expected to reopen; and (vii) correspondence that has been received that will ultimately become claims that have payments associated with them. Amounts added to policyholder account balances - cost of interest credited to policyholders were $104.9 million, $114.4  million and $124.5 million in 2013, 2012 and 2011, respectively. The decrease was primarily due to a smaller block of interest-sensitive life business inforce due to lapses in recent periods. The weighted average crediting rates for these products were 4.4 percent, 4.3 percent and 4.4 percent in 2013, 2012 and 2011, respectively. Amounts added to policyholder account balances for fixed index products represent a guaranteed minimum rate of return and a higher potential return that is based on a percentage (the “participation rate”) of the amount of increase in the value of a particular index, such as the S&P 500 Index, over a specified period. Such amounts include our cost to fund the annual index credits, net of policies that are canceled prior to their anniversary date (classified as cost of options to fund index credits, net of forfeitures). Market value changes in the underlying indices during a specified period of time are classified as market value changes credited to policyholders. Such market value changes are generally offset by the net investment income related to fixed index products discussed above. Amortization related to operations includes amortization of insurance acquisition costs. Insurance acquisition costs are generally amortized either: (i) in relation to the estimated gross profits for interest-sensitive life and annuity products; or (ii)  in relation to actual and expected premium revenue for other products. In addition, for interest-sensitive life and annuity products, we are required to adjust the total amortization recorded to date through the statement of operations if actual experience or other evidence suggests that earlier estimates of future gross profits should be revised. Accordingly, amortization for interest-sensitive life and annuity products is dependent on the profits realized during the period and on our expectation of future profits. For other products, we amortize insurance acquisition costs in relation to actual and expected premium revenue, and amortization is only adjusted if expected premium revenue changes. The assumptions we use to estimate our future gross profits and premiums involve significant judgment. A revision to our current assumptions could result in increases or decreases to amortization expense in future periods. Earnings on our interest-sensitive life products, which comprise a significant part of this block, are subject to volatility since our insurance acquisition costs are equal to the value of future estimated gross profits. Accordingly, the impact of adverse changes in our earlier estimates of future gross profits is generally reflected in earnings in the period such differences occur. In 2013, amortization of insurance acquisition costs in the annuity block was favorably impacted primarily due to revising our lapse assumptions as we have experienced lower surrenders than reflected in our previous assumptions. Amortization related 79 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-K(primarily fixed maturities) and $2.6 million of writedowns of investments for other than temporary declines in fair value recognized through net income. During 2012, net realized investment gains in this segment included $29.6 million of net gains from the sales of investments (primarily fixed maturities) and $17.2 million of writedowns of investments for other than temporary declines in fair value recognized through net income. During 2011, net realized investment gains in this segment included $20.5 million of net gains from the sales of investments (primarily fixed maturities) and $14.4 million of writedowns of investments for other than temporary declines in fair value recognized through net income ($15.4 million, prior to the $1.0 million of impairment losses recognized through accumulated other comprehensive income (loss)). Amortization related to net realized investment gains (losses) is the increase or decrease in the amortization of insurance acquisition costs which results from realized investment gains or losses. When we sell securities which back our interest-sensitive life and annuity products at a gain (loss) and reinvest the proceeds at a different yield (or when we have the intent to sell the impaired investments before an anticipated recovery in value occurs), we increase (reduce) the amortization of insurance acquisition costs in order to reflect the change in estimated gross profits due to the gains (losses) realized and the resulting effect on estimated future yields. Sales of fixed maturity investments resulted in an increase in the amortization of insurance acquisition costs of $.4 million, $2.2 million and $.2 million in 2013, 2012 and 2011, respectively. Insurance policy benefits - fair value changes in embedded derivative liabilities represents fair value changes due to fluctuations in the interest rates used to discount embedded derivative liabilities related to our fixed index annuities. Prior to June 30, 2011, we held certain trading securities to offset the income statement volatility caused by the interest rate fluctuations. In the second quarter of 2011, we sold this trading portfolio. Amortization related to fair value changes in embedded derivative liabilities is the increase or decrease in the amortization of insurance acquisition costs which results from changes in interest rates used to discount embedded derivative liabilities related to our fixed index annuities. to operations in 2012 and 2011 was impacted by an acceleration of amortization due to lower projected estimated gross profits for interest-sensitive life products. The lower profits primarily resulted from decreased projected future investment yields, as described above under insurance policy benefits. expense on investment borrowings Interest includes $19.3 million, $19.9 million and $20.2 million of interest expense on collateralized borrowings in 2013, 2012 and 2011, respectively, as further described in the note to the consolidated financial statements entitled “Summary of Significant Accounting Policies - Investment Borrowings”. Other operating costs and expenses were $76.2 million, $117.1  million and $78.8 million in 2013, 2012 and 2011, respectively. Other operating costs and expenses include commission expense of $2.8 million, $3.7 million and $3.7 million in 2013, 2012 and 2011, respectively. In 2012, we recognized charges of $41.5 million related to pending lawsuits that were subsequently settled. Loss related to reinsurance transaction resulted from two of our insurance subsidiaries with long-term care business in this segment entering into 100% coinsurance agreements in December 2013. As a result, $495 million of long-term care reserves will be ceded to BRe. Pursuant to the agreements, the insurance subsidiaries will pay an additional premium of $96.9 million to BRe and an amount equal to the related net liabilities. The insurance subsidiaries’ ceded reserve credits will be secured by assets in market-value trusts subject to a 7% over-collateralization, investment guidelines and periodic true-up provisions. Future payments into the trusts to maintain collateral requirements are the responsibility of BRe. All required regulatory approvals for the transaction have been received. We evaluate this block separately to determine whether aggregate liabilities are deficient. We recognized a pre-tax loss of $98.4 million to reflect: (i) the known loss (or premium deficiency) on the business, as we will not be recognizing additional income in future periods to recover the unamortized additional premium which will be paid to BRe; and (ii) other transaction costs. Net realized investment gains (losses) fluctuate each period. During 2013, net realized investment gains in this segment included $16.7 million of net gains from the sales of investments 80 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCorporate Operations (dollars in millions) Corporate operations: Interest expense on corporate debt Net investment income (loss): General investment portfolio Other special-purpose portfolios: COLI Investments held in a rabbi trust Investments in certain hedge funds Other trading account activities Fee revenue and other income Net operating results of variable interest entities Interest expense on investment borrowings Other operating costs and expenses Loss before net realized investment gains (losses), equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests, loss on extinguishment of debt and income taxes Net realized investment gains (losses) Equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests Loss on extinguishment of debt lOSS BEFORE INCOME TAXES $ 2013 2012 2011 $ (51.3) $ (66.2) $ (76.3) 5.4 15.7 1.3 4.9 12.5 6.2 — (.1) (27.3) (32.7) (1.5) (10.2) (65.4) (109.8) 3.6 5.0 4.3 (2.1) 20.3 1.2 12.3 (.4) (64.5) (86.5) 1.8 — (200.2) (284.9) $ $ 3.0 (7.8) (1.4) (6.8) 7.3 1.3 7.5 (.2) (50.6) (124.0) — — (3.4) (127.4) Interest expense on corporate debt has been impacted by: (i) the recapitalization transactions completed in September 2012 as further described in “Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations - Liquidity of the Holding Companies”; (ii) prepayments of our $375  million senior secured term loan facility maturing on September 30, 2016 (the “Previous Senior Secured Credit Agreement”) in 2011 and 2012 and the amendment in May 2011 which reduced the interest rate payable on the Previous Senior Secured Credit Agreement; (iii) repayments of the Senior Health Note due November 12, 2013; (iv) the amendment to our Senior Secured Credit Agreement in May 2013 which reduced the interest rate payable; and (v) the completion of the cash tender offer (the “Offer”) in March 2013 for $59.3 million aggregate principal amount of our 7.0% Debentures. Such transactions are further discussed in the note to the consolidated financial statements entitled “Notes Payable - Direct Corporate Obligations”. Our average corporate debt outstanding was $926.9 million, $882.7  million and $951.7 million in 2013, 2012 and 2011, respectively. The average interest rate on our debt was 4.8 percent, 6.8 percent and 7.4 percent in 2013, 2012 and 2011, respectively. Net investment income on general investment portfolio fluctuates based on the amount and type of invested assets in the corporate operations segment. Net investment income on other special-purpose portfolios includes the income (loss) from: (i) investments related to deferred compensation plans held in a rabbi trust (which is offset by amounts included in other operating costs and expenses as the investment results are allocated to participants’ account balances); (ii) trading account activities; (iii) income (loss) from Company- owned life insurance (“COLI”) equal to the difference between the return on these investments (representing the change in value of the underlying investments) and our overall portfolio yield; and (iv) other investments including certain hedge funds and other alternative strategies which commenced in the third quarter of 2011. COLI is utilized as an investment vehicle to fund Bankers Life’s agent deferred compensation plan. For segment reporting, the Bankers Life segment is allocated a return on these investments equivalent to the yield on the Company’s overall portfolio, with any difference in the actual COLI return allocated to the Corporate operations segment. We also recognized a death benefit of $2.9 million related to the COLI in 2013. Net operating results of variable interest entities relates to the 2012 and 2011 periods and represents the impact of consolidating various variable interest entities (“VIEs”) in accordance with GAAP. These entities were established to issue securities and use the proceeds to invest in loans and other permitted assets. Refer to the note to the consolidated financial statements entitled “Investments in Variable Interest Entities” for more information on the VIEs. Beginning January 1, 2013, the earnings from the VIEs are recognized by our segments as follows: (i) investment income earned on investments in the VIEs made by our insurance segments are recognized in the segment’s earnings; (ii) investment income earned on investments in the VIEs made by the Corporate segment are recognized in the Corporate segment earnings; (iii) fee revenue earned for providing investment management services to the VIEs is recognized in fee revenue and other income in the Corporate segment; and (iv) earnings from the non-controlling interests in the VIEs are recognized as “equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests.” Interest expense on investment borrowings represents interest expense on repurchase agreements as further discussed in the note to the consolidated financial statements entitled “Summary of Significant Accounting Policies - Investment Borrowings”. 81 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-KOther operating costs and expenses include general corporate expenses, net of amounts charged to subsidiaries for services provided by the corporate operations. These amounts fluctuate as a result of expenses such as consulting and legal costs which often vary from period to period. In 2013, 2012 and 2011, other operating costs and expenses were increased (decreased) by $(15.9)  million, $9.7 million and $18.9 million, respectively, related to changes in the underlying actuarial assumptions used to value liabilities for our agent deferred compensation plan and former executive retirement annuities. In 2012, we also recognized a $6.8 million charge related to the relocation of Bankers Life’s primary office. In 2011, we recognized a reduction in expenses of $7.4 million related to a true-up of forfeiture estimates related to certain stock-based compensation awards. Net realized investment gains (losses) often fluctuate each period. During 2013, net realized investment losses in this segment included $.4 million of net losses from the sales of investments (of which $.5 million were losses recognized by VIEs) and $1.1 million of writedowns of investments (all of which were recognized by VIEs) due to other-than-temporary declines in value. During 2012, net realized investment gains in this segment included $2.6 million of net gains from the sales of investments (of which $.4 million were gains recognized by VIEs) and $.8 million of writedowns of investments (all of which were recognized by VIEs) due to other-than-temporary declines in value. During 2011, net realized investment gains in this segment included $4.3 million of net gains from the sales of investments (of which $3.0 million were gains recognized by VIEs) and $4.3 million of writedowns of investments (all of which were recognized by VIEs) due to other- than-temporary declines in value. Equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests include the earnings attributable to non-controlling interests in certain VIEs that we are required to consolidate and certain private companies that were acquired in the commutation of an investment made by our Predecessor, net of affiliated amounts. Such earnings are not indicative and are unrelated to the Company’s underlying fundamentals. Loss on extinguishment of debt in 2013 of $65.4 million resulted from: (i) the Offer and repurchase of 7.0% Debentures, the write- off of unamortized discount and issuance costs associated with the 7.0% Debentures that were repurchased and other transaction costs; and (ii) expenses related to the amendment of our Senior Secured Credit Agreement and the write-off of unamortized discount and issuance costs associated with prepayments on the Senior Secured Credit Agreement. The loss on extinguishment of debt of $200.2 million in 2012 represents: (i) $136.5 million due to our repurchase of $200.0 million principal amount of 7.0% Debentures and the write-off of unamortized discount and issuance costs associated with the 7.0% Debentures; (ii) $58.2 million related to the tender offer and consent solicitation for the 9.0% Notes, the write-off of unamortized issuance costs related to the 9.0% Senior Secured Notes due January 2018 (the “9.0% Notes”) and other transactions; (iii) $5.1 million representing the write- off of unamortized discount and issuance costs associated with repayments of our Previous Senior Secured Credit Agreement; and (iv) $.4 million representing the write-off of unamortized discount and issuance costs associated with payments on our Senior Secured Credit Agreement. The loss on extinguishment of debt of $3.4 million in 2011 represents the write-off of unamortized discount and issuance costs associated with repayments of the Previous Senior Secured Credit Agreement. These transactions are further discussed in the note to the consolidated financial statements entitled “Notes Payable - Direct Corporate Obligations”. EBIT From Business Segments Summarized by In-Force and New Business Management believes that an analysis of EBIT, separated between in-force and new business provides increased clarity around the value drivers of our business, particularly since the new business results are significantly impacted by the rate of sales, mix of business and the distribution channel through which new sales are made. EBIT from new business includes pre-tax revenues and expenses associated with new sales of our insurance products during the first year after the sale is completed. EBIT from in-force business includes all pre-tax revenues and expenses associated with sales of insurance products that were completed more than one year before the end of the reporting period. The allocation of certain revenues and expenses between new and in-force business is based on estimates, which we believe are reasonable. 82 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsThe following summarizes our earnings, separated between in-force and new business on a consolidated basis and for each of our operating segments for the three years ended December 31, 2013: Business segments - total (dollars in millions) 2013 2012 2011 EBIT FROM IN-FORCE BUSINESS Revenues: Insurance policy income Net investment income and other Total revenues Benefits and expenses: Insurance policy benefits Amortization Other expenses Total benefits and expenses EBIT from In-Force Business EBIT FROM NEW BUSINESS Revenues: Insurance policy income Net investment income and other Total revenues Benefits and expenses: Insurance policy benefits Amortization Other expenses Total benefits and expenses EBIT from New Business EBIT FROM IN-FORCE AND NEW BUSINESS Revenues: Insurance policy income Net investment income and other Total revenues Benefits and expenses: Insurance policy benefits Amortization Other expenses Total benefits and expenses EBIT from In-Force and New Business $ $ $ $ $ $ 2,365.4 1,572.0 3,937.4 2,627.0 245.1 418.9 3,291.0 646.4 379.3 47.8 427.1 267.1 30.6 331.5 629.2 (202.1) 2,744.7 1,619.8 4,364.5 2,894.1 275.7 750.4 3,920.2 444.3 $ $ $ $ $ $ $ $ $ 2,377.1 1,402.3 3,779.4 2,498.8 254.5 471.1 3,224.4 555.0 378.3 38.7 417.0 260.7 29.6 311.1 601.4 (184.4) $ 2,755.4 1,441.0 4,196.4 2,759.5 284.1 782.2 3,825.8 370.6 $ $ 2,347.2 1,314.1 3,661.3 2,429.6 266.1 393.6 3,089.3 572.0 343.3 42.6 385.9 235.0 39.9 285.4 560.3 (174.4) 2,690.5 1,356.7 4,047.2 2,664.6 306.0 679.0 3,649.6 397.6 83 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-K2013 2012 2011 $ $ $ $ $ $ 1,378.0 976.9 2,354.9 1,574.7 160.9 176.7 1,912.3 442.6 270.7 47.8 318.5 214.0 26.6 210.0 450.6 (132.1) 1,648.7 1,024.7 2,673.4 1,788.7 187.5 386.7 2,362.9 310.5 $ $ $ $ $ $ $ $ $ 1,381.3 815.4 2,196.7 1,431.2 161.8 186.4 1,779.4 417.3 276.1 38.7 314.8 211.7 25.8 193.7 431.2 (116.4) $ 1,657.4 854.1 2,511.5 1,642.9 187.6 380.1 2,210.6 300.9 $ $ 1,358.9 737.5 2,096.4 1,378.0 169.9 148.9 1,696.8 399.6 253.5 42.6 296.1 192.1 36.4 176.3 404.8 (108.7) 1,612.4 780.1 2,392.5 1,570.1 206.3 325.2 2,101.6 290.9 Bankers Life (dollars in millions) EBIT FROM IN-FORCE BUSINESS Revenues: Insurance policy income Net investment income and other Total revenues Benefits and expenses: Insurance policy benefits Amortization Other expenses Total benefits and expenses EBIT from In-Force Business EBIT FROM NEW BUSINESS Revenues: Insurance policy income Net investment income and other Total revenues Benefits and expenses: Insurance policy benefits Amortization Other expenses Total benefits and expenses EBIT from New Business EBIT FROM IN-FORCE AND NEW BUSINESS Revenues: Insurance policy income Net investment income and other Total revenues Benefits and expenses: Insurance policy benefits Amortization Other expenses Total benefits and expenses EBIT from In-Force and New Business 84 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsWashington National (dollars in millions) 2013 2012 2011 EBIT FROM IN-FORCE BUSINESS Revenues: Insurance policy income Net investment income and other Total revenues Benefits and expenses: Insurance policy benefits Amortization Other expenses Total benefits and expenses EBIT from In-Force Business EBIT FROM NEW BUSINESS Revenues: Insurance policy income Net investment income and other Total revenues Benefits and expenses: Insurance policy benefits Amortization Other expenses Total benefits and expenses EBIT from New Business EBIT FROM IN-FORCE AND NEW BUSINESS Revenues: Insurance policy income Net investment income and other Total revenues Benefits and expenses: Insurance policy benefits Amortization Other expenses Total benefits and expenses EBIT from In-Force and New Business $ $ $ $ $ $ 537.2 207.4 744.6 443.3 50.2 119.0 612.5 132.1 63.5 — 63.5 27.2 3.6 44.0 74.8 (11.3) 600.7 207.4 808.1 470.5 53.8 163.0 687.3 120.8 $ $ $ $ $ $ $ $ $ 531.5 205.2 736.7 422.9 44.8 123.1 590.8 145.9 58.9 — 58.9 24.2 2.9 50.6 77.7 (18.8) $ 590.4 205.2 795.6 447.1 47.7 173.7 668.5 127.1 $ $ 530.7 190.5 721.2 442.0 42.1 119.5 603.6 117.6 54.4 — 54.4 22.5 2.8 50.6 75.9 (21.5) 585.1 190.5 775.6 464.5 44.9 170.1 679.5 96.1 85 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-KColonial Penn (dollars in millions) EBIT FROM IN-FORCE BUSINESS Revenues: Insurance policy income Net investment income and other Total revenues Benefits and expenses: Insurance policy benefits Amortization Other expenses Total benefits and expenses EBIT from In-Force Business EBIT FROM NEW BUSINESS Revenues: Insurance policy income Net investment income and other Total revenues Benefits and expenses: Insurance policy benefits Amortization Other expenses Total benefits and expenses EBIT From New Business EBIT FROM IN-FORCE AND NEW BUSINESS Revenues: Insurance policy income Net investment income and other Total revenues Benefits and expenses: Insurance policy benefits Amortization Other expenses Total benefits and expenses EBIT from In-Force and New Business Other CNO Business (dollars in millions) EBIT FROM IN-FORCE BUSINESS(a) Revenues: Insurance policy income Net investment income and other Total revenues Benefits and expenses: Insurance policy benefits Amortization Other expenses Total benefits and expenses EBIT from In-Force Business (a) All activity in the Other CNO Business segment relates to in-force business. 86 CNO FINANCIAL GROUP, INC. - Form 10-K 2013 2012 2011 187.0 40.8 227.8 139.8 14.1 27.7 181.6 46.2 45.1 — 45.1 25.9 .4 77.5 103.8 (58.7) 232.1 40.8 272.9 165.7 14.5 105.2 285.4 (12.5) $ $ $ $ $ $ $ $ 174.5 41.1 215.6 136.3 14.1 24.6 175.0 40.6 43.3 — 43.3 24.8 .9 66.8 92.5 (49.2) $ $ 217.8 41.1 258.9 161.1 15.0 91.4 267.5 $ (8.6) $ 167.6 42.0 209.6 129.7 14.3 26.1 170.1 39.5 35.4 — 35.4 20.4 .7 58.5 79.6 (44.2) 203.0 42.0 245.0 150.1 15.0 84.6 249.7 (4.7) 2013 2012 2011 263.2 346.9 610.1 469.2 19.9 95.5 584.6 25.5 $ $ $ 289.8 340.6 630.4 508.4 33.8 137.0 679.2 (48.8) $ 290.0 344.1 634.1 479.9 39.8 99.1 618.8 15.3 $ $ $ $ $ $ $ $ PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsThe above analysis of EBIT, separated between in-force and new business, illustrates how our segments are impacted by the rate of sales, mix of business and distribution channel through which new sales are made. In addition, when the impacts from new business are separated, the value drivers of our in-force business are more apparent. The EBIT from in-force business in the Bankers life segment grew in 2013 and 2012 primarily due to the growth in the size of the block. The EBIT from new business in the Bankers life segment reflects increased sales. The EBIT from in-force business in the Washington National segment was lower in 2013 due to higher supplemental health benefit ratios and the run-off of the Medicare supplement business in this segment. EBIT from in-force business in the Washington National segment grew in 2012 primarily due to higher investment income on higher average balance of general account assets from the FHLB investment borrowing program that commenced in June 2011 and higher insurance margins on our supplemental health block of business. The EBIT from in-force business in the Colonial Penn segment in 2013 reflects growth in the size of the block. The EBIT from new business in the Colonial Penn segment in 2013 and 2012 reflects additional marketing costs. The vast majority of the costs to generate new business in this segment are not deferrable and EBIT will fluctuate based on management’s decisions on how much marketing costs to incur in each period. The EBIT from in-force business in the Other CNO Business segment reflects $41.5 million of legal expenses related to pending litigation in 2012. We are not investing in new business in the Other CNO Business segment. Premium Collections In accordance with GAAP, insurance policy income in our consolidated statement of operations consists of premiums earned for traditional insurance policies that have life contingencies or morbidity features. For annuity and interest-sensitive life contracts, premiums collected are not reported as revenues, but as deposits to insurance liabilities. We recognize revenues for these products over time in the form of investment income and surrender or other charges. Our insurance segments sell products through three primary distribution channels - career agents (our Bankers Life segment), direct marketing (our Colonial Penn segment) and independent producers (our Washington National segment). Our career agency force in the Bankers Life segment sells primarily Medicare supplement and long-term care insurance policies, life insurance and annuities. These agents visit the customer’s home, which permits one-on-one contact with potential policyholders and promotes strong personal relationships with existing policyholders. Our direct marketing distribution channel in the Colonial Penn segment is engaged primarily in the sale of graded benefit life and simplified issue life insurance policies which are sold directly to the policyholder. Our Washington National segment sells primarily supplemental health and life insurance. These products are marketed through PMA, a subsidiary that specializes in marketing and distributing health products, and through independent marketing organizations and insurance agencies, including worksite marketing. Agents, insurance brokers and marketing companies who market our products and prospective purchasers of our products use the financial strength ratings of our insurance subsidiaries as an important factor in determining whether to market or purchase. Ratings have the most impact on our annuity, interest-sensitive life insurance and long-term care products. The current financial strength ratings of our primary insurance subsidiaries (except Conseco Life) from Moody’s, A.M. Best, Fitch and S&P are “Baa3”, “B++”, “BBB” and “BBB”, respectively. The current financial strength rating of Conseco Life from Moody’s, A.M. Best, Fitch and S&P are “Ba1”, “B-”, “BB+” and “B”, respectively. For a description of these ratings and additional information on our ratings, see “Financial Strength Ratings of our Insurance Subsidiaries.” We set premium rates on our health insurance policies based on facts and circumstances known at the time we issue the policies using assumptions about numerous variables, including the actuarial probability of a policyholder incurring a claim, the probable size of the claim, and the interest rate earned on our investment of premiums. We also consider historical claims information, industry statistics, the rates of our competitors and other factors. If our actual claims experience is less favorable than we anticipated and we are unable to raise our premium rates, our financial results may be adversely affected. We generally cannot raise our health insurance premiums in any state until we obtain the approval of the state insurance regulator. We review the adequacy of our premium rates regularly and file for rate increases on our products when we believe such rates are too low. It is likely that we will not be able to obtain approval for all requested premium rate increases. If such requests are denied in one or more states, our net income may decrease. If such requests are approved, increased premium rates may reduce the volume of our new sales and may cause existing policyholders to lapse their policies. If the healthier policyholders allow their policies to lapse, this would reduce our premium income and profitability in the future. 87 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-KTotal premium collections by segment were as follows: Bankers Life (dollars in millions) Premiums collected by product: Annuities: Fixed index (first-year) Other fixed rate (first-year) Other fixed rate (renewal) Subtotal - other fixed rate annuities Total annuities Health: Medicare supplement (first-year) Medicare supplement (renewal) Subtotal - Medicare supplement Long-term care (first-year) Long-term care (renewal) Subtotal - long-term care PDP and PFFS (first year) PDP and PFFS (renewal) Subtotal – PDP and PFFS Supplemental health (first-year) Supplemental health (renewal) Subtotal – supplemental health Other health (first-year) Other health (renewal) Subtotal - other health Total health Life insurance: First-year Renewal Total life insurance Collections on insurance products: 2013 2012 2011 $ 566.8 170.6 6.7 177.3 744.1 92.1 653.2 745.3 21.2 512.8 534.0 .1 18.1 18.2 8.3 1.6 9.9 1.3 9.1 10.4 1,317.8 163.3 205.0 368.3 $ 505.0 $ 198.0 6.0 204.0 709.0 99.4 617.8 717.2 23.4 523.1 546.5 .7 47.1 47.8 1.9 — 1.9 1.4 9.1 10.5 1,323.9 149.9 164.7 314.6 708.4 272.9 4.2 277.1 985.5 101.3 599.9 701.2 23.5 538.4 561.9 1.8 54.7 56.5 — — — 1.6 9.4 11.0 1,330.6 115.8 134.2 250.0 Total first-year premium collections on insurance products Total renewal premium collections on insurance products TOTAl COllECTIONS ON INSURANCE PRODUCTS 1,023.7 1,406.5 2,430.2 $ 979.7 1,367.8 2,347.5 $ 1,225.3 1,340.8 2,566.1 $ Annuities in this segment include fixed index and other fixed annuities sold to the senior market. Annuity collections in this segment increased 5.0 percent, to $744.1 million, in 2013 and decreased 28 percent, to $709.0 million, in 2012. Premium collections from our fixed index products have fluctuated due to volatility in the financial markets in recent periods. Premium collections from our fixed index products were favorably impacted in 2013 by the general stock market performance which made these products attractive to certain customers. Premium collections from Bankers Life’s fixed annuity products have decreased in recent periods as low new money interest rates negatively impacted our sales and the overall sales in the fixed annuity market. Health products include Medicare supplement, PDP contracts, long-term care and other insurance products. Our profits on health policies depend on the overall level of sales, the length of time the business remains inforce, investment yields, claims experience and expense management. Collected premiums on Medicare supplement policies in the Bankers Life segment increased 3.9 percent, to $745.3 million, in 2013 and 2.3 percent, to $717.2 million, in 2012. During the second half of 2013, we experienced a slight shift in the sale of Medicare supplement policies to the sale of Medicare Advantage policies. Medicare Advantage policies are sold through Bankers Life’s agency force for other providers in exchange for marketing fees. Premiums collected on Bankers Life’s long-term care policies decreased 2.3 percent, to $534.0 million, in 2013 and 2.7 percent, to $546.5 million, in 2012. Premiums collected on PDP business relates to our quota-share reinsurance agreement with Coventry. In August 2013, we received a notice of Coventry’s intent to terminate our PDP quota- share reinsurance agreement as further described in the note to the consolidated financial statements entitled “Summary of Significant Accounting Policies - Reinsurance”. Coventry decided to cease selling PFFS plans effective January 1, 2010. Effective January 1, 2010, the Company no longer assumes the underwriting risk related to PFFS business. Bankers Life primarily partners with 88 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsHumana and United HealthCare to offer Medicare Advantage plans to its policyholders and consumers nationwide through its career agency force and receives marketing fees based on sales. Premiums collected on the PFFS business were $3.7 million in 2011. The PFFS premiums recognized in 2011 related to adjustments to prior year contracts based on audits conducted by the Centers for Medicare and Medicaid Services, an agency of the United States government which, among other things, administers the Medicare program. Such audits can result in positive or negative adjustments to premium revenue in the period the results of the audits are reported to us. These agreements are described in “Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations - Critical Accounting Policies”. Premiums collected on supplemental health products relate to a new critical illness product that was introduced in 2012. Life products in this segment include traditional and interest- sensitive life products. Life premiums collected in this segment increased 17 percent, to $368.3 million, in 2013 and 26 percent, to $314.6 million, in 2012. Collected premiums in 2013 and 2012 reflect higher sales in this segment (including increased sales of single premium whole life products). Washington National (dollars in millions) Premiums collected by product: Health: Medicare supplement (first-year) Medicare supplement (renewal) Subtotal - Medicare supplement Supplemental health (first-year) Supplemental health (renewal) Subtotal – supplemental health Other health (first-year) Other health (renewal) Subtotal – other health Total health Life insurance: First-year Renewal Total life insurance Collections on insurance products: Total first-year premium collections on insurance products Total renewal premium collections on insurance products TOTAl COllECTIONS ON INSURANCE PRODUCTS 2013 2012 2011 .3 101.6 101.9 64.7 426.6 491.3 .2 2.3 2.5 595.7 .7 12.7 13.4 65.9 543.2 609.1 $ $ 1.0 112.9 113.9 59.2 400.5 459.7 — 2.7 2.7 576.3 1.0 13.2 14.2 61.2 529.3 590.5 $ $ 1.9 130.2 132.1 54.1 380.1 434.2 — 3.5 3.5 569.8 1.2 14.8 16.0 57.2 528.6 585.8 $ $ Health products in the Washington National segment include Medicare supplement, supplemental health and other insurance products. Our profits on health policies depend on the overall level of sales, the length of time the business remains inforce, investment yields, claim experience and expense management. Premiums collected on supplemental health products (including specified disease, accident and hospital indemnity insurance products) increased 6.9 percent, to $491.3 million, in 2013 and 5.9 percent, to $459.7 million, in 2012. Such increases are due to higher new sales in each year and an improvement in persistency. Collected premiums on Medicare supplement policies in the Washington National segment decreased 11 percent, to $101.9 million, in 2013 and 14 percent, to $113.9 million, in 2012. We discontinued new sales of Medicare supplement policies in this segment in the fourth quarter of 2012. Overall, excluding premiums from the Washington National Medicare supplement block which is in run-off, collected premiums were up 6.4 percent in 2013 compared to 2012, driven by strong sales and persistency. Life products in the Washington National segment are primarily traditional life products. Life premiums collected in this segment have declined in recent periods. 89 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-KColonial Penn (dollars in millions) Premiums collected by product: Life insurance: First-year Renewal Total life insurance Health (all renewal): Medicare supplement Other health Total health Collections on insurance products: Total first-year premium collections on insurance products Total renewal premium collections on insurance products TOTAl COllECTIONS ON INSURANCE PRODUCTS 2013 2012 2011 $ $ 45.2 182.4 227.6 3.7 .4 4.1 45.2 186.5 231.7 $ $ $ 43.1 168.8 211.9 4.5 .4 4.9 43.1 173.7 216.8 $ 35.4 161.0 196.4 5.2 .5 5.7 35.4 166.7 202.1 Life products in this segment are sold primarily to the senior market. Life premiums collected in this segment increased 7.4 percent, to $227.6 million, in 2013 and 7.9 percent, to $211.9 million, in 2012. Graded benefit life products sold through our direct response marketing channel accounted for $225.2 million, $209.2 million and $193.2 million of collected premiums in 2013, 2012 and 2011, respectively. Health products include Medicare supplement and other insurance products. Our profits on health policies depend on the overall level of sales, the length of time the business remains inforce, investment yields, claims experience and expense management. Premiums collected on these products have decreased as we do not currently market these products through this segment. Other CNO Business (dollars in millions) Premiums collected by product: Annuities: Fixed index (first-year) Fixed index (renewal) Subtotal - fixed index annuities Other fixed rate (first-year) Other fixed rate (renewal) Subtotal - other fixed rate annuities Total annuities Health: Long-term care (all renewal) Other health (all renewal) Total health Life insurance: First-year Renewal Total life insurance Collections on insurance products: Total first-year premium collections on insurance products Total renewal premium collections on insurance products TOTAl COllECTIONS ON INSURANCE PRODUCTS Annuities in this segment include fixed index and other fixed annuities. We are no longer actively pursuing sales of annuity products in this segment. 90 CNO FINANCIAL GROUP, INC. - Form 10-K 2013 2012 2011 $ $ .4 3.4 3.8 — .8 .8 4.6 23.6 .6 24.2 4.2 150.9 155.1 4.6 179.3 183.9 $ $ .6 2.3 2.9 — .9 .9 3.8 25.1 .7 25.8 3.4 161.6 165.0 4.0 190.6 194.6 $ $ 9.5 3.9 13.4 2.1 .9 3.0 16.4 27.0 .8 27.8 2.1 177.3 179.4 13.7 209.9 223.6 Health products in the Other CNO Business segment include long-term care and other health insurance products. Our profits on health policies depend on the length of time the business remains inforce, investment yields, claim experience and expense management. PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsThe long-term care premiums in this segment relate to blocks of business that we no longer market or underwrite. As a result, we expect this segment’s long-term care premiums to continue to decline, reflecting additional policy lapses in the future. Life products in the Other CNO Business segment include primarily interest-sensitive life products. Life premiums collected decreased 6.0 percent, to $155.1 million, in 2013 and 8.0 percent, to $165.0 million, in 2012. The decrease in collected premiums in 2013 was primarily due to a reduction in policyholder charges on certain interest-sensitive life products consistent with the settlement offered in a class action lawsuit and policyholder redemptions and lapses. While there has been a slight increase in new sales of life products in this segment, we expect overall premiums to continue to decline. Investments Our investment strategy is to: (i) provide largely stable investment income from a diversified high quality fixed income portfolio; (ii) mitigate the effect of changing interest rates through active asset/liability management; (iii) provide liquidity to meet our cash obligations to policyholders and others; and (iv) maximize total return through active investment management. Consistent with this strategy, investments in fixed maturity securities, mortgage loans and policy loans made up 93 percent of our $27.2 billion investment portfolio at December 31, 2013. The remainder of the invested assets was trading securities, investments held by variable interest entities, equity securities and other invested assets. The following table summarizes the composition of our investment portfolio as of December 31, 2013 (dollars in millions): Fixed maturities, available for sale Equity securities Mortgage loans Policy loans Trading securities Investments held by variable interest entities Company-owned life insurance Other invested assets TOTAl INvESTMENTS Carrying value 23,178.3 249.3 1,729.5 277.0 247.6 1,046.7 144.8 278.5 27,151.7 $ $ Percent of total investments 85% 1 6 1 1 4 1 1 100% Insurance statutes regulate the types of investments that our insurance subsidiaries are permitted to make and limit the amount of funds that may be used for any one type of investment. In addition, we have internal management compliance limits on various exposures and activities which are typically more restrictive than insurance statutes. In light of these statutes and regulations and our business and investment strategy, we generally seek to invest in United States government and government- agency securities and corporate securities rated investment grade by established nationally recognized rating organizations or in securities of comparable investment quality, if not rated. 91 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-KThe following table summarizes the carrying value of our fixed maturity securities, available for sale, by category as of December 31, 2013 (dollars in millions): $ Energy/pipelines States and political subdivisions Collateralized mortgage obligations Utilities Commercial mortgage-backed securities Insurance Asset-backed securities Healthcare/pharmaceuticals Food/beverage Real estate/REITs Cable/media Banks Capital goods Aerospace/defense Telecom Transportation Chemicals Building materials Metals and mining Paper Collateralized debt obligations Brokerage Technology Business services Consumer products Retail Autos Other TOTAl FIXED MATURITIES, AvAIlABlE FOR SAlE $ Carrying value 2,377.3 2,204.4 1,848.9 1,834.1 1,609.0 1,596.8 1,462.1 1,245.7 1,073.6 886.0 846.9 769.5 670.1 456.1 408.6 404.3 403.2 379.4 318.7 317.6 294.0 290.6 267.0 256.3 235.2 178.6 171.8 372.5 23,178.3 Percent of fixed maturities 10.3% $ 9.5 8.0 7.9 6.9 6.9 6.3 5.4 4.6 3.8 3.6 3.3 2.9 2.0 1.8 1.7 1.7 1.6 1.4 1.4 1.3 1.3 1.2 1.1 1.0 .8 .7 1.6 100.0% $ Gross unrealized losses 23.8 39.0 1.6 7.5 5.8 5.2 7.2 19.6 11.6 1.4 27.6 2.9 .4 1.0 3.8 .9 8.2 5.3 12.2 1.2 .5 .5 2.3 9.1 .7 4.0 3.0 2.0 208.3 Percent of gross unrealized losses 11.4% 18.7 .8 3.6 2.8 2.5 3.4 9.5 5.6 .7 13.2 1.4 .2 .5 1.8 .4 4.0 2.6 5.8 .6 .2 .2 1.1 4.4 .3 1.9 1.4 1.0 100.0% 92 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsThe following table summarizes the gross unrealized losses of our fixed maturity securities, available for sale, by category and ratings category as of December 31, 2013 (dollars in millions): Below-investment grade BB B+ and below States and political subdivisions Cable/media Energy/pipelines Healthcare/pharmaceuticals Metals and mining Food/beverage Business services Chemicals Utilities Asset-backed securities Commercial mortgage-backed securities Building materials Insurance Retail Telecom Autos Banks Technology Collateralized mortgage obligations Real estate/REITs Paper Aerospace/defense Transportation Consumer products Brokerage Collateralized debt obligations Capital goods Other TOTAL FIXED MATURITIES, AVAILABLE FOR SALE Investment grade AAA/AA/A $ 25.9 $ .1 .9 1.2 — 1.2 — — 1.0 1.2 3.1 — .3 — .9 — 1.7 — 1.1 — — .1 — — .3 .1 .1 .6 $ BBB 12.6 23.6 19.0 16.1 11.4 5.5 — 6.7 6.4 2.7 2.7 2.3 4.9 4.0 1.1 2.7 1.2 1.9 .2 1.4 1.2 .8 .9 .2 .2 — .3 1.3 .5 $ 2.9 .8 2.1 .8 4.7 9.1 1.5 .1 .6 — 3.0 — — 1.4 .3 — .4 — — — .1 — .5 — .2 — — Total gross unrealized losses 39.0 27.6 23.8 19.6 12.2 11.6 9.1 8.2 7.5 7.2 5.8 5.3 5.2 4.0 3.8 3.0 2.9 2.3 1.6 1.4 1.2 1.0 .9 .7 .5 .5 .4 2.0 — $ 1.0 3.1 .2 — .2 — — — 2.7 — — — — .4 — — — .3 — — — — — — .2 — .1 $ 39.8 $ 131.3 $ 29.0 $ 8.2 $ 208.3 Our investment strategy is to maximize, over a sustained period and within acceptable parameters of quality and risk, investment income and total investment return through active investment management. Accordingly, we may sell securities at a gain or a loss to enhance the projected total return of the portfolio as market opportunities change, to reflect changing perceptions of risk, or to better match certain characteristics of our investment portfolio with the corresponding characteristics of our insurance liabilities. Our fixed maturity securities consist predominantly of publicly traded securities. We classify securities issued in the Rule 144A market as publicly traded. Securities not publicly traded comprise approximately 11 percent of our fixed maturity securities portfolio. total Fair Value of Investments Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date and, therefore, represents an exit price, not an entry price. We carry certain assets and liabilities at fair value on a recurring basis, including fixed maturities, equity securities, trading securities, investments held by VIEs, derivatives, cash and cash equivalents, separate account assets and embedded derivatives. We carry our company-owned life insurance policy, which is backed by a series of mutual funds, at its cash surrender value and our hedge fund investments at their net asset values; in both cases, we believe these values approximate their fair values. In addition, we disclose fair value for certain financial instruments, including mortgage loans and policy loans, insurance liabilities for interest-sensitive products, investment borrowings, notes payable and borrowings related to VIEs. The degree of judgment utilized in measuring the fair value of financial instruments is largely dependent on the level to which pricing is based on observable inputs. Observable inputs reflect market data obtained from independent sources, while unobservable inputs reflect our view of market assumptions in the absence of observable market information. Financial instruments with readily available active quoted prices would be considered to have fair values based on the highest level of observable inputs, and little judgment would be utilized in measuring fair value. Financial instruments that rarely trade would often have fair value based on a lower level of observable inputs, and more judgment would be utilized in measuring fair value. 93 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-KValuation Hierarchy There is a three-level hierarchy for valuing assets or liabilities at fair value based on whether inputs are observable or unobservable. • Level 1 – includes assets and liabilities valued using inputs that are unadjusted quoted prices in active markets for identical assets or liabilities. Our Level 1 assets primarily include cash and exchange traded securities. • Level 2 – includes assets and liabilities valued using inputs that are quoted prices for similar assets in an active market, quoted prices for identical or similar assets in a market that is not active, observable inputs, or observable inputs that can be corroborated by market data. Level 2 assets and liabilities include those financial instruments that are valued by independent pricing services using models or other valuation methodologies. These models consider various inputs such as interest rate, credit or issuer spreads, reported trades and other inputs that are observable or derived from observable information in the marketplace or are supported by observable levels at which transactions are executed in the marketplace. Financial assets in this category primarily include: certain public and privately placed corporate fixed maturity securities; certain government or agency securities; certain mortgage and asset-backed securities; certain equity securities; most investments held by our consolidated VIEs; certain mutual fund and hedge fund investments; and most short-term investments; and non-exchange-traded derivatives such as call options to hedge liabilities related to our fixed index annuity products. Financial liabilities in this category include investment borrowings, notes payable and borrowings related to VIEs. • Level 3 – includes assets and liabilities valued using unobservable inputs that are used in model-based valuations that contain management assumptions. Level 3 assets and liabilities include those financial instruments whose fair value is estimated based on broker/dealer quotes, pricing services or internally developed models or methodologies utilizing significant inputs not based on, or corroborated by, readily available market information. Financial assets in this category include certain corporate securities (primarily certain below-investment grade privately placed securities), certain structured securities, mortgage loans, and other less liquid securities. Financial liabilities in this category include our insurance liabilities for interest-sensitive products, which includes embedded derivatives (including embedded derivatives related to our fixed index annuity products and to a modified coinsurance arrangement) since their values include significant unobservable inputs including actuarial assumptions. At each reporting date, we classify assets and liabilities into the three input levels based on the lowest level of input that is significant to the measurement of fair value for each asset and liability reported at fair value. This classification is impacted by a number of factors, including the type of financial instrument, whether the financial instrument is new to the market and not yet established, the characteristics specific to the transaction and overall market conditions. Our assessment of the significance of a particular input to the fair value measurement and the ultimate classification of each asset and liability requires judgment and is subject to change from period to period based on the observability of the valuation inputs. Any transfers between levels are reported as having occurred at the beginning of the period. There were no transfers between Level 1 and Level 2 in 2013 and 2012. The vast majority of our fixed maturity and equity securities, including those held in trading portfolios and those held by consolidated VIEs, short-term and separate account assets use Level 2 inputs for the determination of fair value. These fair values are obtained primarily from independent pricing services, which use Level 2 inputs for the determination of fair value. Substantially all of our Level 2 fixed maturity securities and separate account assets were valued from independent pricing services. Third party pricing services normally derive the security prices through recently reported trades for identical or similar securities making adjustments through the reporting date based upon available market observable information. If there are no recently reported trades, the third party pricing services may use matrix or model processes to develop a security price where future cash flow expectations are discounted at an estimated risk- adjusted market rate. The number of prices obtained for a given security is dependent on the Company’s analysis of such prices as further described below. For securities that are not priced by pricing services and may not be reliably priced using pricing models, we obtain broker quotes. These broker quotes are non-binding and represent an exit price, but assumptions used to establish the fair value may not be observable and therefore represent Level 3 inputs. Approximately 18 percent of our Level 3 fixed maturity securities were valued using unadjusted broker quotes or broker-provided valuation inputs. The remaining Level 3 fixed maturity investments do not have readily determinable market prices and/or observable inputs. For these securities, we use internally developed valuations. Key assumptions used to determine fair value for these securities may include risk-free rates, risk premiums, performance of underlying collateral and other factors involving significant assumptions which may not be reflective of an active market. For certain investments, we use a matrix or model process to develop a security price where future cash flow expectations are developed and discounted at an estimated market rate. The pricing matrix incorporates term interest rates as well as a spread level based on the issuer’s credit rating and other factors relating to the issuer and the security’s maturity. In some instances issuer-specific spread adjustments, which can be positive or negative, are made based upon internal analysis of security specifics such as liquidity, deal size, and time to maturity. As the Company is responsible for the determination of fair value, we have control processes designed to ensure that the fair values received from third-party pricing sources are reasonable and the valuation techniques and assumptions used appear reasonable and consistent with prevailing market conditions. Additionally, when inputs are provided by third-party pricing sources, we have controls in place to review those inputs for reasonableness. As part of these controls, we perform monthly quantitative and qualitative analysis on the prices received from third parties to determine whether the prices are reasonable estimates of fair value. The Company’s analysis includes: (i) a review of the methodology used by third party pricing services; (ii) where available, a comparison of multiple pricing services’ valuations for the same security; 94 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-K(iii) a review of month to month price fluctuations; (iv) a review to ensure valuations are not unreasonably dated; and (v) back testing to compare actual purchase and sale transactions with valuations received from third parties. As a result of such procedures, the Company may conclude the prices received from third parties are not reflective of current market conditions. In those instances, we may request additional pricing quotes or apply internally developed valuations. However, the number of instances is insignificant and the aggregate change in value of such investments is not materially different from the original prices received. The categorization of the fair value measurements of our investments priced by independent pricing services was based upon the Company’s judgment of the inputs or methodologies used by the independent pricing services to value different asset classes. Such inputs include: benchmark yields, reported trades, broker dealer quotes, issuer spreads, benchmark securities, bids, offers and reference data. The Company categorizes such fair value measurements based upon asset classes and the underlying observable or unobservable inputs used to value such investments. The fair value measurements for derivative instruments, including embedded derivatives requiring bifurcation, are determined based on the consideration of several inputs including closing exchange or over-the-counter market price quotations; time value and volatility factors underlying options; market interest rates; and non-performance risk. For certain embedded derivatives, we use actuarial assumptions in the determination of fair value. The categorization of fair value measurements, by input level, for our financial instruments carried at fair value on a recurring basis at December 31, 2013 is as follows (dollars in millions): Assets: Fixed maturities, available for sale: Corporate securities United States Treasury securities and obligations of United States government corporations and agencies States and political subdivisions Asset-backed securities Collateralized debt obligations Commercial mortgage-backed securities Mortgage pass-through securities Collateralized mortgage obligations Total fixed maturities, available for sale Equity securities - corporate securities Trading securities: Corporate securities United States Treasury securities and obligations of United States government corporations and agencies States and political subdivisions Asset-backed securities Commercial mortgage-backed securities Mortgage pass-through securities Collateralized mortgage obligations Equity securities Total trading securities Investments held by variable interest entities - corporate securities Other invested assets - derivatives Assets held in separate accounts TOTAL ASSETS cARRIED AT FAIR VALUE By cATEgORy LIAbILItIes: Liabilities for insurance products: Interest-sensitive products - embedded derivatives associated with fixed index annuity products Interest-sensitive products - embedded derivatives associated with modified coinsurance agreement Total liabilities for insurance products TOTAL LIABILITIES cARRIED AT FAIR VALUE By cATEgORy $ Quoted prices in active markets for identical assets or liabilities (Level 1) Significant other observable inputs (Level 2) Significant unobservable inputs (Level 3) Total $ — $ 15,313.8 $ 359.6 $ 15,673.4 — — — — — — — — 79.6 — — — — — — — 2.4 2.4 — .6 — 73.1 2,204.4 1,419.9 47.3 1,609.0 11.8 1,848.9 22,528.2 145.2 45.2 4.6 14.1 24.3 125.8 .1 31.1 — 245.2 1,046.7 156.2 10.3 — — 42.2 246.7 — 1.6 — 650.1 24.5 — — — — — — — — — — — — 73.1 2,204.4 1,462.1 294.0 1,609.0 13.4 1,848.9 23,178.3 249.3 45.2 4.6 14.1 24.3 125.8 .1 31.1 2.4 247.6 1,046.7 156.8 10.3 $ 82.6 $ 24,131.8 $ 674.6 $ 24,889.0 — — — — — — 903.7 903.7 1.8 905.5 1.8 905.5 — $ — $ 905.5 $ 905.5 95 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-KThe following table presents additional information about assets and liabilities measured at fair value on a recurring basis and for which we have utilized significant unobservable (Level 3) inputs to determine fair value for the year ended December 31, 2013 (dollars in millions): December 31, 2013 Beginning balance as of December 31, 2012 Purchases, sales, issuances and settlements, net(b) Total realized and unrealized gains (losses) included in net income Total realized and unrealized gains (losses) included in accumulated other comprehensive income (loss) Transfers into Level 3 Transfers out of Level 3(a) Ending balance as of December 31, 2013 Amount of total gains (losses) for the year ended December 31, 2013 included in our net income relating to assets and liabilities still held as of the reporting date $ 355.5 $ 34.0 $ (.3) $ (9.8) $ 13.2 $ (33.0) $ 359.6 $ 13.1 44.0 324.0 6.2 1.9 16.9 761.6 .1 2.8 2.9 .6 7.3 5.8 13.7 — 1.6 (85.4) — (.3) — (50.1) 24.5 — 24.5 — (7.7) — (7.7) — .1 .2 — — — — — (2.5) (2.5) — .6 — .6 — (3.6) 7.9 — — — — .1 — — — — (13.1) — — (6.2) — (16.9) — 42.2 246.7 — 1.6 — (5.5) 13.3 (69.2) 650.1 (.1) (.3) (.4) — (.2) — (.2) — — — — — — — 24.5 — 24.5 — — — — — — — — — — — — — — — — (.2) — (.2) Assets: Fixed maturities, available for sale: Corporate securities States and political subdivisions Asset-backed securities Collateralized debt obligations Commercial mortgage- backed securities Mortgage pass-through securities Collateralized mortgage obligations Total fixed maturities, available for sale Equity securities: Corporate securities Venture capital investments Total equity securities Trading securities: States and political subdivisions Collateralized debt obligations Collateralized mortgage obligations Total trading securities LIAbILItIes: Liabilities for insurance products: Interest-sensitive products - embedded derivatives associated with fixed index annuity products Interest-sensitive products - embedded derivatives associated with modified coinsurance agreement Total liabilities for insurance products (734.0) (219.0) 49.3 — — (5.5) 3.7 (739.5) (215.3) — 49.3 — — — — (903.7) 49.3 (1.8) (905.5) — 49.3 (a) For our fixed maturity securities, the majority of our transfers out of Level 3 are the result of obtaining a valuation from an independent pricing service which utilized observable inputs at the end of the period, whereas a broker quote was used as of the beginning of the period. (b) Purchases, sales, issuances and settlements, net, represent the activity that occurred during the period that results in a change of the asset or liability but does not represent changes in fair value for the instruments held at the beginning of the period. Such activity primarily consists of purchases and sales of fixed maturity and equity securities and changes to embedded derivative instruments related to insurance products resulting from the issuance of new contracts, or changes to existing contracts. The following summarizes such activity for the year ended December 31, 2013 (dollars in millions): 96 CNO FINANCIAL GROUP, INC. - Form 10-K — — — (.6) — (5.8) (6.4) — — — PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsPART II IteM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations Purchases Sales Issuances Settlements Purchases, sales, issuances and settlements, net ASSETS: Fixed maturities, available for sale: Corporate securities Asset-backed securities Collateralized debt obligations Mortgage pass-through securities Total fixed maturities, available for sale Equity securities - corporate securities Trading securities - collateralized debt obligations LIABILITIES: Liabilities for insurance products: Interest-sensitive products - embedded derivatives associated with fixed index annuity products Interest-sensitive products - embedded derivatives associated with modified coinsurance agreement Total liabilities for insurance products $ 44.0 22.0 6.0 — 72.0 24.5 — (105.6) — (105.6) $ (10.0) $ (20.4) (91.4) (.3) (122.1) — (7.7) — $ — — — — — — — $ — — — — — — 1.4 3.7 5.1 (156.3) — (156.3) 41.5 — 41.5 34.0 1.6 (85.4) (.3) (50.1) 24.5 (7.7) (219.0) 3.7 (215.3) At December 31, 2013, 90 percent of our Level 3 fixed maturities, available for sale, were investment grade and 38 percent and 55 percent of our Level 3 fixed maturities, available for sale, consisted of structured securities and corporate securities, respectively. changes in fair value of trading securities and certain derivatives and changes in fair value of embedded derivative instruments included in liabilities for insurance products that exist as of the reporting date. Realized and unrealized investment gains and losses presented in the preceding tables represent gains and losses during the time the applicable financial instruments were classified as Level 3. Realized and unrealized gains (losses) on Level 3 assets are primarily reported in either net investment income for policyholder and reinsurer accounts and other special-purpose portfolios, net realized investment gains (losses) or insurance policy benefits within the consolidated statement of operations or accumulated other comprehensive income within shareholders’ equity based on the appropriate accounting treatment for the instrument. The amount presented for gains (losses) included in our net loss for assets and liabilities still held as of the reporting date primarily represents impairments for fixed maturities, available for sale, lowest rating Investment ratings are assigned the second by Nationally Recognized Statistical Rating Organizations (Moody’s, S&P or Fitch), or if not rated by such firms, the rating assigned by the NAIC. NAIC designations of “1” or “2” include fixed maturities generally rated investment grade (rated “Baa3” or higher by Moody’s or rated “BBB-” or higher by S&P and Fitch). NAIC designations of “3” through “6” are referred to as below- investment grade (which generally are rated “Ba1” or lower by Moody’s or rated “BB+” or lower by S&P and Fitch). References to investment grade or below-investment grade throughout our consolidated financial statements are determined as described above. The following table sets forth fixed maturity investments at December 31, 2013, classified by ratings (dollars in millions): Estimated fair value Investment rating AAA AA A BBB+ BBB BBB- Investment grade BB+ BB BB- B+ and below Below-investment grade TOTAL FIXED MATURIT y SEcURITIES $ Amortized cost 2,391.1 1,571.9 4,828.5 2,880.4 4,324.6 3,173.0 19,169.5 406.0 365.2 454.3 1,465.6 2,691.1 21,860.6 $ Amount 2,525.5 1,659.6 5,240.2 3,090.2 4,517.0 3,343.2 20,375.7 416.7 369.8 460.0 1,556.1 2,802.6 23,178.3 $ $ Percent of fixed maturities 11% 7 23 13 20 14 88 2 1 2 7 12 100% 97 CNO FINANCIAL GROUP, INC. - Form 10-KThe following table summarizes investment yields earned over the past three years on the general account invested assets of our insurance subsidiaries. General account investments exclude the value of options (dollars in millions). Weighted average general account invested assets as defined: As reported Excluding unrealized appreciation (depreciation)(a) Net investment income on general account invested assets Yields earned: As reported Excluding unrealized appreciation (depreciation)(a) 2013 2012 2011 $ 26,869.6 24,693.2 1,412.5 $ $ 26,757.8 24,215.5 1,394.9 24,758.2 23,370.6 1,357.7 5.26% 5.72% 5.21% 5.76% 5.48% 5.81% (a) Excludes the effect of reporting fixed maturities at fair value as described in the note to our consolidated financial statements entitled “Investments”. Although investment income is a significant component of total revenues, the profitability of certain of our insurance products is evaluated primarily by the spreads between the interest rates we earn and the rates we credit or accrue to our insurance liabilities. At December 31, 2013 and 2012, the average yield, computed on the cost basis of our fixed maturity portfolio, was 5.6 percent and 5.7 percent, respectively, and the average interest rate credited or accruing to our total insurance liabilities (excluding interest rate bonuses for the first policy year only and excluding the effect of credited rates attributable to variable or fixed index products) was 4.5 percent and 4.5 percent, respectively. Fixed Maturities, Available for sale Our fixed maturity portfolio at December 31, 2013, included primarily debt securities of the United States government, various corporations, and structured securities. Asset-backed securities, collateralized debt obligations, commercial mortgage- backed securities and collateralized mortgage obligations are collectively referred to as “structured securities”. securities, mortgage pass-through At December 31, 2013, our fixed maturity portfolio had $1,526.0  million of unrealized gains and $208.3  million of unrealized losses, for a net unrealized gain of $1,317.7  million. Estimated fair values of fixed maturity investments were determined based on estimates from: (i) nationally recognized pricing services (87 percent of the portfolio); (ii) broker-dealer market makers (1 percent of the portfolio); and (iii) internally developed methods (11 percent of the portfolio). At December 31, 2013, approximately 10 percent of our invested assets (12 percent of fixed maturity investments) were fixed maturities rated below-investment grade. Our level of investments in below-investment grade fixed maturities could change based on market conditions or changes in our management policies. Below-investment grade corporate debt securities have different characteristics than investment grade corporate debt securities. Based on historical performance, probability of default by the borrower is significantly greater for below-investment grade securities and in many cases severity of loss is relatively greater as such securities are often subordinated to other indebtedness of the issuer. Also, issuers of below-investment grade securities frequently have higher levels of debt relative to investment-grade issuers, hence, all other things being equal, are more sensitive to adverse economic conditions, such as recession or increasing interest rates. The Company attempts to reduce the overall risk related to its investment in below-investment grade securities, as in all investments, through careful credit analysis, strict investment policy guidelines, and diversification by issuer and/or guarantor and by industry. At December 31, 2013, our below-investment grade fixed maturity investments had an amortized cost of $2,691.1 million and an estimated fair value of $2,802.6 million. We continually evaluate the creditworthiness of each issuer whose securities we hold. We pay special attention to large investments, investments which have significant risk characteristics and to those securities whose fair values have declined materially for reasons other than changes in interest rates or other general market conditions. We evaluate the realizable value of the investment, the specific condition of the issuer and the issuer’s ability to comply with the material terms of the security. We review the recent operational results and financial position of the issuer, information about its industry, information about factors affecting the issuer’s performance and other information. 40|86 Advisors employs experienced securities analysts in a broad variety of specialty areas who compile and review such data. If evidence does not exist to support a realizable value equal to or greater than the amortized cost of the investment, and such decline in fair value is determined to be other than temporary, we reduce the amortized cost to its fair value, which becomes the new cost basis. We report the amount of the reduction as a realized loss. We recognize any recovery of such reductions as investment income over the remaining life of the investment (but only to the extent our current valuations indicate such amounts will ultimately be collected), or upon the repayment of the investment. During 2013, we recognized net realized investment gains of $33.4  million, which were comprised of $51.8 million of net gains from the sales of investments (primarily fixed maturities) with proceeds of $2.3  billion, the decrease in fair value of certain fixed maturity investments with embedded derivatives of $6.8  million and $11.6  million of writedowns of investments for other than temporary declines in fair value recognized through net income. Our investment portfolio is subject to the risk of declines in realizable value. However, we attempt to mitigate this risk through the diversification and active management of our portfolio. Our investment strategy is to maximize, over a sustained period and within acceptable parameters of quality and risk, investment income and total investment return through active investment management. Accordingly, we may sell securities at a gain or a loss to enhance the projected total return of the portfolio as market 98 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-Kopportunities change, to reflect changing perceptions of risk, or to better match certain characteristics of our investment portfolio with the corresponding characteristics of our insurance liabilities. As of December 31, 2013, we had investments in substantive default (i.e., in default due to nonpayment of interest or principal) that had a carrying value of $.5 million. There were no other fixed maturity investments about which we had serious doubts as to the recoverability of the carrying value of the investment. When a security defaults or securities (other than structured securities) are other-than-temporarily impaired, our policy is to discontinue the accrual of interest and eliminate all previous interest accruals, if we determine that such amounts will not be ultimately realized in full. Investment income forgone on nonperforming investments was $.5  million, $.6  million and $1.0  million for the years ended December 31, 2013, 2012 and 2011, respectively. At December 31, 2013 fixed maturity investments included structured securities with an estimated fair value of $5.2 billion (or 22.6 percent of all fixed maturity securities). The yield characteristics of structured securities generally differ in some respects from those of traditional corporate fixed-income securities or government securities. For example, interest and principal payments on structured securities may occur more frequently, often monthly. In many instances, we are subject to variability in the amount and timing of principal and interest payments. For example, in many cases, partial prepayments may occur at the option of the issuer and prepayment rates are influenced by a number of factors that cannot be predicted with certainty, including: the relative sensitivity of prepayments on the underlying assets backing the security to changes in interest rates and asset values; the availability of alternative financing; a variety of economic, geographic and other factors; the timing, pace and proceeds of liquidations of defaulted collateral; and various security-specific structural considerations (for example, the repayment priority of a given security in a securitization structure). In addition, the total amount of payments for non-agency structured securities could be affected by changes to cumulative default rates or loss severities of the related collateral. Historically, the rate of prepayments on structured securities has tended to increase when prevailing interest rates have declined significantly in absolute terms and also relative to the interest rates on the underlying collateral. The yields recognized on structured securities purchased at a discount to par will increase (relative to the stated rate) when the underlying collateral prepays faster than expected. The yields recognized on structured securities purchased at a premium will decrease (relative to the stated rate) when the underlying collateral prepays faster than expected. When interest rates decline, the proceeds from prepayments may be reinvested at lower rates than we were earning on the prepaid securities. When interest rates increase, prepayments may decrease below expected levels. When this occurs, the average maturity and duration of structured securities increases, decreasing the yield on structured securities purchased at discounts and increasing the yield on those purchased at a premium because of a decrease in the annual amortization of premium. However, in recent periods, prepayment rates have been less directly sensitive to changes in interest rates for a variety of reasons. For structured securities that were purchased at a discount or premium, we recognize investment income using an effective yield based on anticipated future prepayments and the estimated final maturity of the securities. Actual prepayment experience is periodically reviewed and effective yields are recalculated when differences arise between the prepayments originally anticipated and the actual prepayments received and currently anticipated. For credit sensitive mortgage-backed and asset-backed securities, and for securities that can be prepaid or settled in a way that we would not recover substantially all of our investment, the effective yield is recalculated on a prospective basis. Under this method, the amortized cost basis in the security is not immediately adjusted and a new yield is applied prospectively. For all other structured and asset-backed securities, the effective yield is recalculated when changes in assumptions are made, and reflected in our income on a retrospective basis. Under this method, the amortized cost basis of the investment in the securities is adjusted to the amount that would have existed had the new effective yield been applied since the acquisition of the securities. Such adjustments were not significant in 2013. The following table sets forth the par value, amortized cost and estimated fair value of structured securities, summarized by interest rates on the underlying collateral at December 31, 2013 (dollars in millions): Below 4 percent 4 percent – 5 percent 5 percent – 6 percent 6 percent – 7 percent 7 percent – 8 percent 8 percent and above TOTAL STRUcTURED SEcURITIES Par value 981.3 830.8 2,532.4 759.2 116.7 43.9 5,264.3 $ $ Amortized cost 912.5 785.0 2,389.0 714.7 119.1 45.2 4,965.5 $ $ Estimated fair value 927.8 804.0 2,546.6 773.5 129.5 46.0 5,227.4 $ $ 99 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-KThe amortized cost and estimated fair value of structured securities at December 31, 2013, summarized by type of security, were as follows (dollars in millions): Type Pass-throughs, sequential and equivalent securities Planned amortization classes, target amortization classes and accretion-directed bonds Commercial mortgage-backed securities Asset-backed securities Collateralized debt obligations Other TOTAL STRUcTURED SEcURITIES Estimated fair value Amount 1,469.9 357.5 1,609.0 1,462.1 294.0 34.9 5,227.4 $ $ Percent of fixed maturities 6.3% 1.6 6.9 6.3 1.3 .2 22.6% $ Amortized cost 1,398.8 336.9 1,517.1 1,393.4 287.0 32.3 4,965.5 $ Pass-throughs, sequentials and equivalent securities have unique prepayment variability characteristics. Pass-through securities typically return principal to the holders based on cash payments from the underlying mortgage obligations. Sequential securities return principal to tranche holders in a detailed hierarchy. Planned amortization classes, targeted amortization classes and accretion- directed bonds adhere to fixed schedules of principal payments as long as the underlying mortgage loans experience prepayments within certain estimated ranges. In most circumstances, changes in prepayment rates are first absorbed by support or companion classes insulating the timing of receipt of cash flows from the consequences of both faster prepayments (average life shortening) and slower prepayments (average life extension). securities are Commercial mortgage-backed secured by commercial real estate mortgages, generally income producing properties that are managed for profit. Property types include multi-family dwellings including apartments, retail centers, hotels, restaurants, hospitals, nursing homes, warehouses, and office buildings. While most commercial mortgage-backed securities have call protection features whereby underlying borrowers may not prepay their mortgages for stated periods of time without incurring prepayment penalties, recoveries on defaulted collateral may result in involuntary prepayments. During 2013, we sold $477.5 million of fixed maturity investments which resulted in gross investment losses (before income taxes) of $11.4 million. We sell securities at a loss for a number of reasons including, but not limited to: (i) changes in the investment environment; (ii) expectation that the fair value could deteriorate further; (iii) desire to reduce our exposure to an asset class, an issuer or an industry; (iv) changes in credit quality; or (v) changes in expected liability cash flows. As discussed in the notes to our consolidated financial statements, the realization of gains and losses affects the timing of the amortization of insurance acquisition costs related to interest-sensitive life and annuity products. Other Investments At December 31, 2013, we held commercial mortgage loan investments with a carrying value of $1,729.5 million (or 6.4 percent of total invested assets) and a fair value of $1,749.5 million. We had no mortgage loans that were in the process of foreclosure at December 31, 2013. During 2013, 2012 and 2011, we recognized $.8  million, $5.4  million and $11.8  million, respectively, of writedowns of commercial mortgage loans resulting from declines in fair value that we concluded were other than temporary. Our commercial mortgage loan portfolio is comprised of large commercial mortgage loans. We do not hold groups of smaller- balance homogeneous loans. Our loans have risk characteristics that are individually unique. Accordingly, we measure potential losses on a loan-by-loan basis rather than establishing an allowance for losses on mortgage loans. Approximately 12 percent, 8 percent, 6 percent, 5 percent, 5 percent, 5 percent and 5 percent of the mortgage loan balance were on properties located in California, Texas, Minnesota, Georgia, Maryland, Colorado and Illinois, respectively. No other state comprised greater than five percent of the mortgage loan balance. The following table shows the distribution of our commercial mortgage loan portfolio by property type as of December 31, 2013 (dollars in millions): Retail Office building Industrial Multi-family Other TOTAL cOMMERcIAL MORTgAgE LOANS 100 $ Number of loans carrying value 571.1 493.8 201.4 365.1 98.1 1,729.5 187 57 31 29 6 310 $ PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-KPART II IteM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations The following table shows our commercial mortgage loan portfolio by loan size as of December 31, 2013 (dollars in millions): Under $5 million $5 million but less than $10 million $10 million but less than $20 million Over $20 million TOTAL cOMMERcIAL MORTgAgE LOANS $ Number of loans carrying value 313.9 416.5 446.0 553.1 1,729.5 196 59 33 22 310 $ The following table summarizes the distribution of maturities of our commercial mortgage loans as of December 31, 2013 (dollars in millions): 2014 2015 2016 2017 2018 after 2018 TOTAL cOMMERcIAL MORTgAgE LOANS $ Number of loans carrying value 7.5 78.1 85.8 183.7 207.4 1,167.0 1,729.5 11 19 27 37 51 165 310 $ The following table provides the carrying value and estimated fair value of our outstanding mortgage loans and the underlying collateral as of December 31, 2013 (dollars in millions): Loan-to-value ratio(a) Less than 60% 60% to 70% Greater than 70% to 80% Greater than 80% to 90% Greater than 90% TOTAL Estimated fair value carrying value Mortgage loans $ $ 744.4 $ 386.0 420.0 141.6 37.5 1,729.5 $ 779.8 $ 386.4 409.5 141.4 32.4 1,749.5 $ collateral 2,254.5 592.4 563.8 164.9 40.6 3,616.2 (a) Loan-to-value ratios are calculated as the ratio of: (i) the carrying value of the commercial mortgage loans; to (ii) the estimated fair value of the underlying collateral. At December 31, 2013, we held $247.6 million of trading securities. We carry trading securities at estimated fair value; changes in fair value are reflected in the statement of operations. Our trading securities include: (i) investments purchased with the intent of selling in the near term to generate income; (ii) investments supporting certain insurance liabilities (including investments backing the market strategies of our multibucket annuity products) and certain reinsurance agreements; and (iii) certain fixed maturity securities containing embedded derivatives for which we have elected the fair value option. Prior to June 30, 2011, certain of our trading securities were held to offset the income statement volatility caused by the effect of interest rate fluctuations on the value of embedded derivatives related to our fixed index annuity products. During the second quarter of 2011, we sold this trading portfolio. See the note to the consolidated financial statements entitled “Summary of Significant Accounting Policies - Accounting for Derivatives” for further discussion regarding the embedded derivatives and the trading accounts. Investment income from trading securities backing certain insurance liabilities and certain reinsurance agreements is substantially offset by the change in insurance policy benefits related to certain products and agreements. The trading account also includes certain fixed maturity securities containing embedded derivatives for which we have elected the fair value option. The change in value of these securities is recognized in realized investment gains (losses). In addition, the trading account includes investments backing the market strategies of our multibucket annuity products. Other invested assets also include options backing our fixed index products, COLI, credit default swaps and certain nontraditional investments, including investments in limited partnerships, promissory notes, hedge funds and real estate investments held for sale. At December 31, 2013, we held investments with an amortized cost of $1,045.1 million and an estimated fair value of $1,046.7 million related to variable interest entities that we are required to consolidate. The investment portfolio held by the variable interest entities is primarily comprised of commercial bank loans, the borrowers for which are almost entirely rated below-investment grade. Refer to the note to the consolidated financial statements entitled “Investments in Variable Interest Entities” for additional information on these investments. 101 CNO FINANCIAL GROUP, INC. - Form 10-KConsolidated Financial Condition Changes in the Consolidated balance sheet Changes in our consolidated balance sheet between December 31, 2013 and December 31, 2012, primarily reflect: (i) our net income for 2013; (ii) changes in the fair value of our fixed maturity securities, available for sale; and (iii) common stock repurchases of $118.4 million. In accordance with GAAP, we record our fixed maturity securities, available for sale, equity securities and certain other invested assets at estimated fair value with any unrealized gain or loss (excluding impairment losses, which are recognized through earnings), net of tax and related adjustments, recorded as a component of shareholders’ equity. At December 31, 2013, we increased the carrying value of such investments by $1.3 billion as a result of this fair value adjustment. Our capital structure as of December 31, 2013 and 2012 was as follows (dollars in millions): Total capital: Corporate notes payable Shareholders’ equity: Common stock Additional paid-in capital Accumulated other comprehensive income Retained earnings (accumulated deficit) Total shareholders’ equity TOTAL cAPITAL December 31, 2013 December 31, 2012 $ $ 856.4 $ 1,004.2 2.2 4,092.8 731.8 128.4 4,955.2 5,811.6 $ 2.2 4,174.7 1,197.4 (325.0) 5,049.3 6,053.5 The following table summarizes certain financial ratios as of and for the years ended December 31, 2013 and 2012: Book value per common share Book value per common share, excluding accumulated other comprehensive income(a) Ratio of earnings to fixed charges Debt to total capital ratios: Corporate debt to total capital Corporate debt to total capital, excluding accumulated other comprehensive income(a) December 31, 2013 $ 22.49 19.17 1.87X December 31, 2012 $ 22.80 17.39 1.40X 14.7% 16.9% 16.6% 20.7% (a) This non-GAAP measure differs from the corresponding GAAP measure presented immediately above, because accumulated other comprehensive income has been excluded from the value of capital used to determine this measure. Management believes this non-GAAP measure is useful because it removes the volatility that arises from changes in accumulated other comprehensive income. Such volatility is often caused by changes in the estimated fair value of our investment portfolio resulting from changes in general market interest rates rather than the business decisions made by management. However, this measure does not replace the corresponding GAAP measure. Contractual Obligations The Company’s significant contractual obligations as of December 31, 2013, were as follows (dollars in millions): Payment due in Insurance liabilities(a) Notes payable(b) Investment borrowings(c) Borrowings related to variable interest entities(d) Postretirement plans(e) Operating leases and certain other contractual commitments(f ) TOTAL Total $ 53,294.9 $ 1,063.5 2,023.4 1,234.3 234.3 146.2 $ 57,996.6 $ 2014 3,683.1 $ 97.8 95.8 25.7 6.0 43.4 3,951.8 $ 2015-2016 7,590.5 $ 212.7 981.4 51.4 12.6 55.0 8,903.6 $ 2017-2018 Thereafter 6,731.3 $ 35,290.0 310.1 72.6 959.5 201.8 11.2 8,296.0 $ 36,845.2 442.9 873.6 197.7 13.9 36.6 (a) These cash flows represent our estimates of the payments we expect to make to our policyholders, without consideration of future premiums or reinsurance recoveries. These estimates are based on numerous assumptions (depending on the product type) related to mortality, morbidity, lapses, withdrawals, future premiums, future deposits, interest rates on investments, credited rates, expenses and other factors which affect our future payments. The cash flows presented are undiscounted for interest. As a result, total outflows for all years exceed the corresponding liabilities of $24.9 billion included in our consolidated balance sheet as of December 31, 2013. As such payments are based on numerous assumptions, the actual payments may vary significantly from the amounts shown. 102 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsIn estimating the payments we expect to make to our policyholders, we considered the following: • • • • For products such as immediate annuities and structured settlement annuities without life contingencies, the payment obligation is fixed and determinable based on the terms of the policy. For products such as universal life, ordinary life, long-term care, supplemental health and fixed rate annuities, the future payments are not due until the occurrence of an insurable event (such as death or disability) or a triggering event (such as a surrender or partial withdrawal). We estimated these payments using actuarial models based on historical experience and our expectation of the future payment patterns. For short-term insurance products such as Medicare supplement insurance, the future payments relate only to amounts necessary to settle all outstanding claims, including those that have been incurred but not reported as of the balance sheet date. We estimated these payments based on our historical experience and our expectation of future payment patterns. The average interest rate we assumed would be credited to our total insurance liabilities (excluding interest rate bonuses for the first policy year only and excluding the effect of credited rates attributable to variable or fixed index products) over the term of the contracts was 4.5 percent. (b) Includes projected interest payments based on interest rates, as applicable, as of December 31, 2013. Refer to the note to the consolidated financial statements entitled “Notes Payable - Direct Corporate Obligations” for additional information on notes payable. (c) These borrowings primarily represent collateralized borrowings from the FHLB. (d) These borrowings represent the securities issued by VIEs and include projected interest payments based on interest rates, as applicable, as of December 31, 2013. (e) Includes benefits expected to be paid pursuant to our deferred compensation plan and postretirement plans based on numerous actuarial assumptions and interest credited at 4.75 percent. (f) Refer to the notes to the consolidated financial statements entitled “Commitments and Contingencies” for additional information on operating leases and certain other contractual commitments. It is possible that the ultimate outcomes of various uncertainties could affect our liquidity in future periods. For example, the following events could have a material adverse effect on our cash flows: • • • • • • • • An adverse decision in pending or future litigation. An inability to obtain rate increases on certain of our insurance products. Worse than anticipated claims experience. Lower than expected dividends and/or surplus debenture interest payments from our insurance subsidiaries (resulting from inadequate earnings or capital or regulatory requirements). An inability to meet and/or maintain the covenants in our Senior Secured Credit Agreement. A significant increase in policy surrender levels. A significant increase in investment defaults. An inability of our reinsurers to meet their financial obligations. While we actively manage the relationship between the duration and cash flows of our invested assets and the estimated duration and cash flows of benefit payments arising from contract liabilities, there could be significant variations in the timing of such cash flows. Although we believe our current estimates properly project future claim experience, if these estimates prove to be wrong, and our experience worsens (as it did in some prior periods), our future liquidity could be adversely affected. Liquidity for Insurance Operations Our insurance companies generally receive adequate cash flows from premium collections and investment income to meet their obligations. Life insurance, long-term care insurance and annuity liabilities are generally long-term in nature. Life and annuity policyholders may, however, withdraw funds or surrender their policies, subject to any applicable penalty provisions; there are generally no withdrawal or surrender benefits for long-term care insurance. We actively manage the relationship between the duration of our invested assets and the estimated duration of benefit payments arising from contract liabilities. 103 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-K Three of the Company’s insurance subsidiaries (Conseco Life, Washington National and Bankers Life) are members of the FHLB. As members of the FHLB, Conseco Life, Washington National and Bankers Life have the ability to borrow on a collateralized basis from the FHLB. Conseco Life, Washington National and Bankers Life are required to hold certain minimum amounts of FHLB common stock as a condition of membership in the FHLB, and additional amounts based on the amount of the borrowings. At December 31, 2013, the carrying value of the FHLB common stock was $93.5 million. As of December 31, 2013, collateralized borrowings from the FHLB totaled $1.9 billion and the proceeds were used to purchase fixed maturity securities. The borrowings are classified as investment borrowings in the accompanying consolidated balance sheet. The borrowings are collateralized by investments with an estimated fair value of $2.4 billion at December 31, 2013, which are maintained in custodial accounts for the benefit of the FHLB. The following summarizes the terms of the borrowings (dollars in millions): Amount borrowed $ 67.0 50.0 150.0 100.0 146.0 100.0 100.0 75.0 100.0 50.0 50.0 57.7 100.0 50.0 75.0 100.0 37.0 50.0 50.0 50.0 50.0 22.0 100.0 50.0 50.0 21.8 27.5 20.5 1,899.5 Maturity date February 2014 September 2015 October 2015 November 2015 November 2015 December 2015 June 2016 June 2016 October 2016 November 2016 November 2016 June 2017 July 2017 August 2017 August 2017 October 2017 November 2017 November 2017 January 2018 January 2018 February 2018 February 2018 May 2018 July 2018 August 2018 June 2020 March 2023 June 2025 Interest rate at December 31, 2013 Fixed rate – 1.830% Variable rate – 0.538% Variable rate – 0.517% Variable rate – 0.318% Fixed rate – 5.300% Fixed rate – 4.710% Variable rate – 0.605% Variable rate – 0.407% Variable rate – 0.426% Variable rate – 0.511% Variable rate – 0.635% Variable rate – 0.598% Fixed rate – 3.900% Variable rate – 0.441% Variable rate – 0.388% Variable rate – 0.674% Fixed rate – 3.750% Variable rate – 0.747% Variable rate – 0.596% Variable rate – 0.579% Variable rate – 0.548% Variable rate – 0.567% Variable rate – 0.617% Variable rate – 0.708% Variable rate – 0.361% Fixed rate – 1.960% Fixed rate – 2.160% Fixed rate – 2.940% $ State laws generally give state insurance regulatory agencies broad authority to protect policyholders in their jurisdictions. Regulators have used this authority in the past to restrict the ability of our insurance subsidiaries to pay any dividends or other amounts without prior approval. We cannot be assured that the regulators will not seek to assert greater supervision and control over our insurance subsidiaries’ businesses and financial affairs. During 2013, the financial statements of four of our insurance subsidiaries prepared in accordance with statutory accounting practices prescribed or permitted by regulatory authorities reflected asset adequacy or premium deficiency reserves. Total asset adequacy and premium deficiency reserves for Conseco Life, Washington National, Bankers Conseco Life and Bankers Life were $305.9 million, $89.0 million, $19.0 million and $18.0 million, respectively, at December 31, 2013. Due to differences between statutory and GAAP insurance liabilities, we were not required to recognize a similar asset adequacy or premium deficiency reserve in our consolidated financial statements prepared in accordance with GAAP. The determination of the need for and amount of asset adequacy or premium deficiency reserves is subject to numerous actuarial assumptions, including the Company’s ability to change NGEs related to certain products consistent with contract provisions. 104 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsFinancial strength Ratings of our Insurance subsidiaries Financial strength ratings provided by Moody’s, A.M. Best, Fitch and S&P are the rating agency’s opinions of the ability of our insurance subsidiaries to pay policyholder claims and obligations when due. As summarized below, all four of these rating agencies have upgraded the financial strength ratings of our primary insurance subsidiaries, except Conseco Life, over the last two years. On February 6, 2014, the “Baa3” financial strength ratings of our primary insurance subsidiaries, except Conseco Life, were placed on review for upgrade by Moody’s. Moody’s also affirmed the financial strength rating of “Ba1” of Conseco Life with a stable outlook. A rating under review indicates that a rating is under consideration for a change in the near term. Most rating reviews are completed within 45 to 180 days; however, some reviews are completed more quickly and many require considerably more time. On August 29, 2012, Moody’s upgraded the financial strength ratings of our primary insurance subsidiaries, except Conseco Life, to “Baa3” from “Ba1”. A “stable” designation means that a rating is not likely to change. Moody’s financial strength ratings range from “Aaa” to “C”. These ratings may be supplemented with numbers “1”, “2”, or “3” to show relative standing within a category. In Moody’s view, an insurer rated “Baa” offers adequate financial security, however, certain protective elements may be lacking or may be characteristically unreliable over any great length of time. In Moody’s view, an insurer rated “Ba” offers questionable financial security and, often, the ability of these companies to meet policyholders’ obligations may be very moderate and thereby not well safeguarded in the future. Moody’s has twenty-one possible ratings. There are nine ratings above the “Baa3” rating of our primary insurance subsidiaries, other than Conseco Life, and eleven ratings that are below the rating. There are ten ratings above the “Ba1” rating of Conseco Life and ten ratings that are below that rating. On September 27, 2013, A.M. Best affirmed the financial strength rating of “B++” of our primary insurance subsidiaries as well as the “B-” rating of Conseco Life and the outlook for all of these ratings is stable. On September 4, 2012, A.M. Best upgraded the financial strength ratings of our primary insurance subsidiaries, except Conseco Life, to “B++” from “B+”. A.M. Best also affirmed the financial strength rating of “B-” of Conseco Life. The outlook for all ratings is stable. A “stable” designation means that there is a low likelihood of a rating change due to stable financial market trends. The “B++” rating is assigned to companies that have a good ability, in A.M. Best’s opinion, to meet their ongoing obligations to policyholders. A “B-” rating is assigned to companies that have a fair ability, in A.M. Best’s opinion, to meet their current obligations to policyholders, but are financially vulnerable to adverse changes in underwriting and economic conditions. A.M. Best ratings for the industry currently range from “A++ (Superior)” to “F (In Liquidation)” and some companies are not rated. An “A++” rating indicates a superior ability to meet ongoing obligations to policyholders. A.M. Best has sixteen possible ratings. There are four ratings above the “B++” rating of our primary insurance subsidiaries, other than Conseco Life, and eleven ratings that are below that rating. There are seven ratings above the “B-” rating of Conseco Life and eight ratings that are below that rating. On September 20, 2013, Fitch affirmed the financial strength ratings of “BBB” of our primary insurance subsidiaries as well as the “BB+” rating of Conseco Life and the outlook for all of these ratings is stable. On February 3, 2012, Fitch upgraded the financial strength ratings of our primary insurance subsidiaries, except Conseco Life, to “BBB” (from “BBB-” or “BB+” depending on the company). Fitch also affirmed the financial strength rating of “BB+” of Conseco Life. A “BBB” rating, in Fitch’s opinion, indicates that there is currently a low expectation of ceased or interrupted payments. The capacity to meet policyholder and contract obligations on a timely basis is considered adequate, but adverse changes in circumstances and economic conditions are more likely to impact this capacity. A “BB” rating, in Fitch’s opinion, indicates that there is an elevated vulnerability to ceased or interrupted payments, particularly as the result of adverse economic or market changes over time. However, business or financial alternatives may be available to allow for policyholder and contract obligations to be met in a timely manner. Fitch ratings for the industry range from “AAA Exceptionally Strong” to “C Distressed” and some companies are not rated. Pluses and minuses show the relative standing within a category. Fitch has nineteen possible ratings. There are eight ratings above the “BBB” rating of our primary insurance subsidiaries, other than Conseco Life, and ten ratings that are below that rating. There are ten ratings above the “BB+” rating of Conseco Life and eight ratings that are below that rating. On May 3, 2013, S&P upgraded the financial strength ratings of our primary insurance subsidiaries, except Conseco Life, to “BBB-” from “BB+”. On July 24, 2013, S&P again upgraded the financial strength ratings of our primary insurance subsidiaries, except Conseco Life, to “BBB” from “BBB-”. Also, on July 24, 2013, S&P downgraded the financial strength rating of Conseco Life to “B” from “B+”. The outlook for all ratings is stable. A “stable” outlook means that a rating is not likely to change. S&P financial strength ratings range from “AAA” to “R” and some companies are not rated. An insurer rated “BBB” or higher is regarded as having financial security characteristics that outweigh any vulnerabilities, and is highly likely to have the ability to meet financial commitments. An insurer rated “BBB”, in S&P’s opinion, has good financial security characteristics, but is more likely to be affected by adverse business conditions than are higher rated insurers. Pluses and minuses show the relative standing within a category. In S&P’s view, an insurer rated “B” has weak financial security characteristics and adverse business conditions will likely impair its ability to meet financial commitments. S&P has twenty-one possible ratings. There are eight ratings above the “BBB” rating of our primary insurance subsidiaries, other than Conseco Life, and twelve ratings that are below that rating. There are fourteen ratings above the “B” rating of Conseco Life and six ratings that are below that rating. 105 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-KRating agencies have increased the frequency and scope of their credit reviews and requested additional information from the companies that they rate, including us. They may also adjust upward the capital and other requirements employed in the rating agency models for maintenance of certain ratings levels. We cannot predict what actions rating agencies may take, or what actions we may take in response. Accordingly, downgrades and outlook revisions related to us or the life insurance industry may occur in the future at any time and without notice by any rating agency. These could increase policy surrenders and withdrawals, adversely affect relationships with our distribution channels, reduce new sales, reduce our ability to borrow and increase our future borrowing costs. Liquidity of the Holding Companies Availability and Sources and Uses of Holding company Liquidity; Limitations on Ability of Insurance Subsidiaries to Make Dividend and Surplus Debenture Interest Payments to the Holding companies; Limitations on Holding company Activities At December 31, 2013, CNO, CDOC and our other non- insurance subsidiaries held: (i) unrestricted cash and cash equivalents of $133.5 million; (ii) fixed income investments of $53.7 million; and (iii) equity securities and other invested assets totaling $121.8 million. CNO and CDOC are holding companies with no business operations of their own; they depend on their operating subsidiaries for cash to make principal and interest payments on debt, and to pay administrative expenses and income taxes. CNO and CDOC receive cash from insurance subsidiaries, consisting of dividends and distributions, interest payments on surplus debentures and tax-sharing payments, as well as cash from non-insurance subsidiaries consisting of dividends, distributions, loans and advances. The principal non-insurance subsidiaries that provide cash to CNO and CDOC are 40|86 Advisors, which receives fees from the insurance subsidiaries for investment services, and CNO Services, LLC which receives fees from the insurance subsidiaries for providing administrative services. The agreements between our insurance subsidiaries and CNO Services, LLC and 40|86 Advisors, respectively, were previously approved by the domestic insurance regulator for each insurance company, and any payments thereunder do not require further regulatory approval. The following table sets forth the aggregate amount of dividends (net of capital contributions) and other distributions that our insurance subsidiaries paid to us in each of the last three fiscal years (dollars in millions): Dividends from insurance subsidiaries, net of contributions Surplus debenture interest Fees for services provided pursuant to service agreements TOTAL DIVIDENDS AND OTHER DISTRIBUTIONS PAID By INSURANcE SUBSIDIARIES The following summarizes the current ownership structure of CNO’s primary subsidiaries: years ended December 31, $ 2013 236.8 63.7 72.9 $ 2012 265.0 58.9 99.4 2011 209.0 59.1 78.6 373.4 $ 423.3 $ 346.7 $ $ CNO CNO Service, LLC 40/86 Advisors CDOC Washington National Conseco Life Conseco Life of Texas Bankers Life Colonial Penn Bankers Conseco Life The ability of our insurance subsidiaries to pay dividends is subject to state insurance department regulations and is based on the financial statements of our insurance subsidiaries prepared in accordance with statutory accounting practices prescribed or permitted by regulatory authorities, which differ from GAAP. These regulations generally permit dividends to be paid from statutory earned surplus of the insurance company for any 12-month period in amounts equal to the greater of (or in a few states, the lesser of): (i) statutory net gain from operations or net income for the prior year; or (ii) 10 percent of statutory capital and 106 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operationssurplus as of the end of the preceding year. This type of dividend is referred to as an “ordinary dividend”. Any dividend in excess of these levels or from an insurance company that has negative earned surplus requires the approval of the director or commissioner of the applicable state insurance department and is referred to as an “extraordinary dividend”. Each of the direct insurance subsidiaries of CDOC has significant negative earned surplus and any dividend payments from the subsidiaries of CDOC would be considered extraordinary dividends and, therefore, require the approval of the director or commissioner of the applicable state insurance department. In 2013, our insurance subsidiaries paid extraordinary dividends to CDOC totaling $236.8 million. We expect to receive regulatory approval for future dividends from our subsidiaries, but there can be no assurance that such payments will be approved or that the financial condition of our insurance subsidiaries will not change, making future approvals less likely. We generally maintain capital and surplus levels in our insurance subsidiaries in an amount that is sufficient to maintain a minimum consolidated RBC ratio of 350 percent and will typically seek to have our insurance subsidiaries pay ordinary dividends or request regulatory approval for extraordinary dividends when the consolidated RBC ratio exceeds such level and we have concluded the capital level in each of our insurance subsidiaries is adequate to support their business and projected growth. The consolidated RBC ratio of our insurance subsidiaries was 410 percent at December 31, 2013. CDOC holds surplus debentures from Conseco Life of Texas with an aggregate principal amount of $749.6 million. Interest payments on those surplus debentures do not require additional approval provided the RBC ratio of Conseco Life of Texas exceeds 100 percent (but do require prior written notice to the Texas state insurance department). The RBC ratio of Conseco Life of Texas was 336 percent at December 31, 2013. CDOC also holds a surplus debenture from Colonial Penn with an outstanding principal balance of $160.0 million. Interest payments on that surplus debenture require prior approval by the Pennsylvania state insurance department. Dividends and other payments from our non-insurance subsidiaries, including 40|86 Advisors and CNO Services, LLC, to CNO or CDOC do not require approval by any regulatory authority or other third party. However, insurance regulators may prohibit payments by our insurance subsidiaries to parent companies if they determine that such payments could be adverse to our policyholders or contractholders. The insurance subsidiaries of CDOC receive funds to pay dividends primarily from: (i) the earnings of their direct businesses; (ii) tax sharing payments received from subsidiaries (if applicable); and (iii) with respect to Conseco Life of Texas, dividends received from subsidiaries. At December 31, 2013, the subsidiaries of Conseco Life of Texas had earned surplus (deficit) as summarized below (dollars in millions): Subsidiary of cDOc Subsidiaries of Conseco Life of Texas: Bankers Life Colonial Penn Earned surplus (deficit) Additional information $ 358.3 (263.4) (a) (b) (a) Bankers Life paid ordinary dividends of $90 million to Conseco Life of Texas in 2013. (b) The deficit is primarily due to transactions which occurred several years ago, including a tax planning transaction and the fee paid to recapture a block of business previously ceded to an unaffiliated insurer. A significant deterioration in the financial condition, earnings or cash flow of the material subsidiaries of CNO or CDOC for any reason could hinder such subsidiaries’ ability to pay cash dividends or other disbursements to CNO and/or CDOC, which, in turn, could limit CNO’s ability to meet debt service requirements and satisfy other financial obligations. In addition, we may choose to retain capital in our insurance subsidiaries or to contribute additional capital to our insurance subsidiaries to strengthen their surplus, and these decisions could limit the amount available at our top tier insurance subsidiaries to pay dividends to the holding companies. In the past, we have made capital contributions to our insurance subsidiaries to meet debt covenants and minimum capital levels required by certain regulators and it is possible we will be required to do so in the future. The holding companies made no capital contributions to its insurance subsidiaries in 2013. The scheduled principal and interest payments on our direct corporate obligations are as follows (dollars in millions): 2014 2015 2016 2017 2018 2019 2020 (a) Based on interest rates as of December 31, 2013. Principal 59.4 79.3 64.0 4.2 378.1 — 275.0 860.0 $ $ Interest(a) 38.4 36.0 33.4 32.2 28.4 17.6 17.5 203.5 $ $ 107 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-KOn March 28, 2013, the Company completed the Offer for an aggregate purchase price of $124.8 million. The Offer was conducted as part of our previously announced securities repurchase program. Pursuant to the terms of the Offer, holders of the 7.0% Debentures who tendered their 7.0% Debentures prior to the expiration date, received, for each $1,000 principal amount of such 7.0% Debentures, a cash purchase price (the “Purchase Price”) equal to the sum of: (i) the average volume weighted average price of our common stock (as defined in the Offer) ($11.2393 at the close of trading on March 27, 2013) multiplied by 183.5145; plus (ii) a fixed cash amount of $61.25. The final Purchase Price per $1,000 principal amount of 7.0% Debentures was $2,123.82. In addition to the Purchase Price, holders received accrued and unpaid interest on any 7.0% Debentures that were tendered to, but excluding, the settlement date of the Offer. In May 2013, we repurchased $4.5 million principal amount of the 7.0% Debentures for an aggregate purchase price of $9.4 million. On July 1, 2013, the Company issued a conversion right termination notice to holders of the 7.0% Debentures. The Company elected to terminate the right to convert the 7.0% Debentures into shares of its common stock, par value $0.01 per share, effective as of July 30, 2013. Holders of the 7.0% Debentures were able to exercise their conversion right at any time on or prior to the close of business on July 30, 2013. Holders exercising their conversion right received 184.3127 shares of common stock per $1,000 principal amount of 7.0% Debentures converted. The 7.0% Debentures submitted for conversion were deemed paid in full and the Company has no further obligation with respect to such 7.0% Debentures. Holders of $25.7 million in aggregate principal amount of the 7.0% Debentures exercised their conversion right and received 4.7 million shares of our common stock. As of December 31, 2013, $3.5 million in aggregate principal amount of the 7.0% Debentures remained outstanding. In May 2011, the Company announced a security repurchase program of up to $100.0 million. In February 2012, June 2012, December 2012 and December 2013, the Company’s Board of Directors approved, in aggregate, an additional $800.0 million to repurchase the Company’s outstanding securities. During 2013, we repurchased 8.9 million shares of common stock for $118.4 million under the securities repurchase program. The Company purchased $63.8 million aggregate principal amount of our 7.0% Debentures in 2013 for $134.2 million, as further discussed above. Such repayments were made pursuant to our securities repurchase program. The Company had remaining repurchase authority of $397.4 million as of December 31, 2013. We currently anticipate repurchasing a total of approximately $225 million to $300 million of securities during 2014, absent compelling alternatives. The amount and timing of the securities repurchases (if any) will be based on business and market conditions and other factors. In May 2012, we initiated a common stock dividend program. In 2013 and 2012 dividends paid on common stock totaled $24.4 million ($0.11 per common share) and $13.9 million ($0.06 per common share), respectively. In May 2013, we amended our Senior Secured Credit Agreement. Pursuant to the amended terms, the applicable interest rates were decreased. The new interest rates with respect to loans under: (i) the six-year term loan facility are, at the Company’s option, equal to a eurodollar rate, plus 2.75% per annum, or a base rate, plus 1.75% per annum, subject to a eurodollar rate “floor” of 1.00% and a base rate “floor” of 2.25% (previously a eurodollar rate, plus 3.75% per annum, or a base rate, plus 2.75% per annum, subject to a eurodollar rate “floor” of 1.25% and a base rate “floor” of 2.25%); (ii) the four-year term loan facility are, at the Company’s option, equal to a eurodollar rate, plus 2.25% per annum, or a base rate, plus 1.25% per annum, subject to a eurodollar rate “floor” of .75% and a base rate “floor” of 2.00% (previously a eurodollar rate, plus 3.25% per annum, or a base rate, plus 2.25% per annum, subject to a eurodollar rate “floor” of 1.00% and a base rate “floor” of 2.00%); and (iii) the revolving credit facility will be, at the Company’s option, equal to a eurodollar rate, plus 3.00% per annum, or a base rate, plus 2.00% per annum, in each case, with respect to revolving credit facility borrowings only, subject to certain step-downs based on the debt to total capitalization ratio of the Company (previously a eurodollar rate, plus 3.50% per annum, or a base rate, plus 2.50% per annum, subject to certain step-downs based on the debt to total capitalization ratio of the Company). At December 31, 2013, the interest rates on the six-year term loan facility and the four-year term loan facility were 3.75% and 3.00%, respectively. Other changes made in May 2013 to the Senior Secured Credit Agreement included modifications of mandatory prepayments resulting from certain restricted payments made (including any common stock dividends and share repurchases) as defined in the Senior Secured Credit Agreement. Pursuant to the amended terms, the amount of the mandatory prepayment is: (a) 100% of the amount of certain restricted payments provided that if, as of the end of the fiscal quarter immediately preceding such restricted payment, the debt to total capitalization ratio is: (x) equal to or less than 25.0% but greater than 20.0%, the prepayment requirement shall be reduced to 33.33% (previously less than or equal to 22.5% but greater than 17.5%); or (y) equal to or less than 20.0%, the prepayment requirement shall not apply (previously equal to or less than 17.5%). In the first six months of 2013, we made mandatory prepayments of $20.4 million in an amount equal to 33.33% of our share repurchases and common stock dividend payments, as required under the terms of our Senior Secured Credit Agreement. No mandatory prepayments were required in the second half of 2013 as our debt to total capitalization ratio, as defined in the Senior Secured Credit Agreement, was below 20.0 percent. We also made additional payments of $42.7 million in 2013 to cover the remaining portion of the scheduled quarterly principal payments due under the Senior Secured Credit Agreement. Mandatory prepayments of the Senior Secured Credit Agreement will be required, subject to certain exceptions, in an amount equal to: (i) 100% of the net cash proceeds from certain asset sales or casualty events; (ii) 100% of the net cash proceeds received by the Company or any of its restricted subsidiaries from certain debt issuances; and (iii) 100% of the amount of certain restricted payments made (including any common stock dividends and share repurchases) as defined in the Senior Secured Credit Agreement provided that if, as of the end of the fiscal quarter immediately preceding such restricted payment, the debt to total capitalization ratio is: (x) equal to or less than 25.0%, but greater than 20.0%, the prepayment requirement shall be reduced to 33.33%; or (y) equal to or less than 20.0%, the prepayment requirement shall not apply. 108 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsNotwithstanding the foregoing, no mandatory prepayments pursuant to item (i) in the preceding paragraph shall be required if: (x) the debt to total capitalization ratio is equal or less than 20% and (y) either (A) the financial strength rating of certain of the Company’s insurance subsidiaries is equal or better than A- (stable) from A.M. Best or (B) the Senior Secured Credit Agreement is rated equal or better than BBB- (stable) from S&P and Baa3 (stable) by Moody’s. The Senior Secured Credit Agreement requires the Company to maintain (each as calculated in accordance with the Senior Secured Credit Agreement): (i) a debt to total capitalization ratio of not more than 27.5 percent (such ratio was 17.0 percent at December 31, 2013); (ii) an interest coverage ratio of not less than 2.50 to 1.00 for each rolling four quarters (or, if less, the number of full fiscal quarters commencing after the effective date of the Senior Secured Credit Agreement) (such ratio was 8.53 to 1.00 for the period ended December 31, 2013); (iii) an aggregate ratio of total adjusted capital to company action level risk-based capital for the Company’s insurance subsidiaries of not less than 250 percent (such ratio was 410 percent at December 31, 2013); and (iv) a combined statutory capital and surplus for the Company’s insurance subsidiaries of at least $1,300.0 million (combined statutory capital and surplus at December 31, 2013, was $1,945.8 million). Under the 6.375% Indenture, the Company can make Restricted Payments (as such term is defined in the 6.375% Indenture) up to a calculated limit, provided that the Company’s pro forma risk-based capital ratio exceeds 225% after giving effect to the Restricted Payment and certain other conditions are met. Restricted Payments include, among other items, repurchases of common stock and cash dividends on common stock (to the extent such dividends exceed $30 million in the aggregate in any calendar year). The limit of Restricted Payments permitted under the 6.375% Indenture is the sum of (x) 50% of the Company’s “Net Excess Cash Flow” (as defined in the 6.375% Indenture) for the period (taken as one accounting period) from July 1, 2012 to the end of the Company’s most recently ended fiscal quarter for which financial statements are available at the time of such Restricted Payment, (y) $175.0 million and (z) certain other amounts specified in the 6.375% Indenture. Based on the provisions set forth in the 6.375% Indenture and the Company’s Net Excess Cash Flow for the period from July 1, 2012 through December 31, 2013, the Company could have made additional Restricted Payments under this 6.375% Indenture covenant of approximately $242 million as of December 31, 2013. This limitation on Restricted Payments does not apply if the Debt to Total Capitalization Ratio (as defined in the 6.375% Indenture) as of the last day of the Company’s most recently ended fiscal quarter for which financial statements are available that immediately precedes the date of any Restricted Payment, calculated immediately after giving effect to such Restricted Payment and any related transactions on a pro forma basis, is equal to or less than 17.5%. On February 6, 2014, our “Ba3” issuer credit and senior secured debt ratings were placed on review for upgrade by Moody’s. A rating under review indicates that a rating is under consideration for a change in the near term. Most rating reviews are completed within 45 to 180 days; however, some reviews are completed more quickly and many require considerably more time. In Moody’s view, obligations rated “Ba” are judged to have speculative elements and are subject to substantial credit risk. A rating is supplemented with numerical modifiers “1”, “2” or “3” to show the relative standing within a category. Moody’s has a total of 21 possible ratings ranging from “Aaa” to “C”. There are twelve ratings above CNO’s “Ba3” rating and eight ratings that are below its rating. On September 27, 2013, A.M. Best affirmed our issuer credit and senior secured debt ratings of “bb” and revised the outlook for these ratings to positive from stable. In A.M. Best’s view, an issuer rated “bb” has speculative credit characteristics generally due to a moderate margin of principal and interest payment protection and vulnerability to economic changes. Pluses and minuses show the relative standing within a category. A.M. Best has a total of 22 possible ratings ranging from “aaa (Exceptional)” to “d (In Default)”. There are eleven ratings above CNO’s “bb” rating and ten ratings that are below its rating. On May 3, 2013, S&P upgraded our issuer credit and senior secured debt ratings to “BB-” from “B+”. On July 24, 2013, S&P again upgraded such ratings to “BB” from “BB-” and the outlook is stable. In S&P’s view, an obligation rated “BB” is less vulnerable to nonpayment than other speculative issues. However, it faces major ongoing uncertainties or exposure to adverse business, financial or economic conditions which could lead to the obligor’s inadequate capacity to meet its financial commitment on the obligation. Pluses and minuses show the relative standing within a category. S&P has a total of 22 possible ratings ranging from “AAA (Extremely Strong)” to “D (Payment Default)”. There are eleven ratings above CNO’s “BB” rating and ten ratings that are below its rating. As part of our investment strategy, we may enter into repurchase agreements to increase our investment return. Pursuant to such agreements, the Company sells securities subject to an obligation to repurchase the same securities. Under these arrangements, the Company may transfer legal control over the assets but still retain effective control through an agreement that both entitles and obligates the Company to repurchase the assets. As a result, these repurchase agreements are accounted for as collateralized financing arrangements (i.e., secured borrowings) and not as a sale and subsequent repurchase of securities. We had no such borrowings outstanding at December 31, 2013 and 2012. We believe that the existing cash available to the holding company, the cash flows to be generated from operations and other transactions will be sufficient to allow us to meet our debt service obligations, pay corporate expenses and satisfy other financial obligations. However, our cash flow is affected by a variety of factors, many of which are outside of our control, including insurance regulatory issues, competition, financial markets and other general business conditions. We cannot provide assurance that we will possess sufficient income and liquidity to meet all of our debt service requirements and other holding company obligations. Outlook We believe that the existing cash available to the holding company, the cash flows to be generated from operations and other transactions will be sufficient to allow us to meet our debt service obligations, pay corporate expenses and satisfy other financial obligations. However, our cash flow is affected by a variety of factors, many of which are outside of our control, including 109 PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of OperationsCNO FINANCIAL GROUP, INC. - Form 10-Kinsurance regulatory issues, competition, financial markets and other general business conditions. We cannot provide assurance that we will possess sufficient income and liquidity to meet all of our debt service requirements and other holding company obligations. For additional discussion regarding the liquidity and other risks that we face, see “Risk Factors”. Market-sensitive Instruments and Risk Management Our spread-based insurance business is subject to several inherent risks arising from movements in interest rates, especially if we fail to anticipate or respond to such movements. First, interest rate changes can cause compression of our net spread between interest earned on investments and interest credited on customer deposits, thereby adversely affecting our results. Second, if interest rate changes produce an unanticipated increase in surrenders of our spread-based products, we may be forced to sell invested assets at a loss in order to fund such surrenders. Many of our products include surrender charges, market interest rate adjustments or other features to encourage persistency; however at December 31, 2013, approximately 29 percent of our total insurance liabilities, or approximately $7.2 billion, could be surrendered by the policyholder without penalty. Finally, changes in interest rates can have significant effects on the performance of our investment portfolio as a result of changes in the prepayment rate of various securities. We use asset/liability strategies that are designed to mitigate the effect of interest rate changes on our profitability. However, there can be no assurance that management will be successful in implementing such strategies and achieving adequate investment spreads. We seek to invest our available funds in a manner that will fund future obligations to policyholders, subject to appropriate risk considerations. We seek to meet this objective through investments that: (i) have similar cash flow characteristics with the liabilities they support; (ii) are diversified (including by types of obligors); and (iii) are predominantly investment-grade in quality. Our investment strategy is to maximize, over a sustained period and within acceptable parameters of risk, investment income and total investment return through active investment management. Accordingly, our entire portfolio of fixed maturity securities is available to be sold in response to: (i) changes in market interest rates; (ii) changes in relative values of individual securities and asset sectors; (iii) changes in prepayment risks; (iv) changes in credit quality outlook for certain securities; (v) liquidity needs; and (vi) other factors. From time to time, we invest in securities for trading purposes, although such investments are a relatively small portion of our total portfolio. The profitability of many of our products depends on the spread between the interest earned on investments and the rates credited on our insurance liabilities. In addition, changes in competition and other factors, including the level of surrenders and withdrawals, may limit our ability to adjust or to maintain crediting rates at levels necessary to avoid narrowing of spreads under certain market conditions. As of December 31, 2013, approximately 35 percent of our insurance liabilities had interest rates that may be reset annually; 42 percent had a fixed explicit interest rate for the duration of the contract; 17 percent had credited rates which approximate the income earned by the Company; and the remainder had no explicit interest rates. At December 31, 2013, the average yield, computed on the cost basis of our fixed maturity portfolio, was 5.6 percent, and the average interest rate credited or 110 CNO FINANCIAL GROUP, INC. - Form 10-K accruing to our total insurance liabilities (excluding interest rate bonuses for the first policy year only and excluding the effect of credited rates attributable to variable or fixed index products) was 4.5 percent. We simulate the cash flows expected from our existing insurance business under various interest rate scenarios. These simulations help us to measure the potential gain or loss in fair value of our interest rate-sensitive investments and to manage the relationship between the interest sensitivity of our assets and liabilities. When the estimated durations of assets and liabilities are similar, a change in the value of assets should be largely offset by a change in the value of liabilities. At December 31, 2013, the adjusted modified duration of our fixed income securities (as modified to reflect payments and potential calls) was approximately 8.2 years and the duration of our insurance liabilities was approximately 8.1 years. We estimate that our fixed maturity securities and short-term investments (net of corresponding changes in insurance acquisition costs) would decline in fair value by approximately $390 million if interest rates were to increase by 10 percent from their levels at December 31, 2013. This compares to a decline in fair value of $230 million based on amounts and rates at December 31, 2012. Our simulations incorporate numerous assumptions, require significant estimates and assume an immediate change in interest rates without any management of the investment portfolio in reaction to such change. Consequently, potential changes in value of our financial instruments indicated by the simulations will likely be different from the actual changes experienced under given interest rate scenarios, and the differences may be material. Because we actively manage our investments and liabilities, our net exposure to interest rates can vary over time. We are subject to the risk that our investments will decline in value. This has occurred in the past and may occur again, particularly if interest rates rise from their current low levels. During 2013, we recognized net realized investment gains of $33.4 million, which were comprised of $51.8 million of net gains from the sales of investments (primarily fixed maturities); the decrease in fair value of certain fixed maturity investments with embedded derivatives of $6.8 million; and $11.6 million of writedowns of investments for other than temporary declines in fair value recognized through net income. During 2012, we recognized net realized investment gains of $81.1 million, which were comprised of $98.8 million of net gains from the sales of investments (primarily fixed maturities); the increase in fair value of certain fixed maturity investments with embedded derivatives of $20.1 million; and $37.8 million of writedowns of investments for other than temporary declines in fair value recognized through net income. During 2011, we recognized net realized investment gains of $61.8 million, which were comprised of $96.4 million of net gains from the sales of investments (primarily fixed maturities) and $34.6 million of writedowns of investments for other than temporary declines in PART IIITEM 7 Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operationsfair value recognized through net income ($39.9 million, prior to the $5.3 million of impairment losses recognized through accumulated other comprehensive income). The Company is subject to risk resulting from fluctuations in market prices of our equity securities. In general, these investments have more year-to-year price variability than our fixed maturity investments. However, returns over longer time frames have been consistently higher. We manage this risk by limiting our equity securities to a relatively small portion of our total investments. Our investment in options backing our equity-linked products is closely matched with our obligation to fixed index annuity holders. Fair value changes associated with that investment are substantially offset by an increase or decrease in the amounts added to policyholder account balances for fixed index products. Inflation Inflation rates may impact the financial statements and operating results in several areas. Inflation influences interest rates, which in turn impact the fair value of the investment portfolio and yields on new investments. Inflation also impacts a portion of our insurance policy benefits affected by increased medical coverage costs. Operating expenses, including payrolls, are impacted to a certain degree by the inflation rate. IteM 7A. Quantitative and Qualitative Disclosures About Market Risk. The information included under the caption “Market-Sensitive Instruments and Risk Management” in Item 7. “Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations” is incorporated herein by reference. 111 PART IIITEM 7A Quantitative and Qualitative Disclosures About Market RiskCNO FINANCIAL GROUP, INC. - Form 10-KIteM 8. Consolidated Financial statements Index to Consolidated Financial statements Page Report of Independent Registered Public Accounting Firm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Consolidated balance sheet at December 31, 2013 and 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Consolidated statement of Operations for the years ended December 31, 2013, 2012 and 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Consolidated statement of Comprehensive Income for the years ended December 31, 2013, 2012 and 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Consolidated statement of shareholders’ equity for the years ended December 31, 2013, 2012 and 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 Consolidated statement of Cash Flows for the years ended December 31, 2013, 2012 and 2011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 Notes to Consolidated Financial statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Report of Independent Registered Public Accounting Firm To the Shareholders and Board of Directors of CNO Financial Group, Inc.: In our opinion, the accompanying consolidated balance sheets and the related consolidated statements of operations, comprehensive income, shareholders’ equity and cash flows present fairly, in all material respects, the financial position of CNO Financial Group, Inc. and its subsidiaries at December 31, 2013 and 2012, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2013 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2013, based on criteria established in Internal Control - Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Company’s management is responsible for these financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in Management’s Report on Internal Control Over Financial Reporting appearing under Item 9A. Our responsibility is to express opinions on these financial statements and on the Company’s internal control over financial reporting based on our integrated audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the financial statements included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions. A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. /s/PricewaterhouseCoopers LLP Indianapolis, Indiana February 24, 2014 112 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 8 Consolidated Financial StatementsConsolidated Balance Sheet December 31, 2013 and 2012 (Dollars in millions) ASSETS Investments: Fixed maturities, available for sale, at fair value (amortized cost: 2013 - $21,860.6; 2012 - $21,626.8) Equity securities at fair value (cost: 2013 - $237.9; 2012 - $167.1) Mortgage loans Policy loans Trading securities Investments held by variable interest entities Other invested assets Total investments Cash and cash equivalents - unrestricted Cash and cash equivalents held by variable interest entities Accrued investment income Present value of future profits Deferred acquisition costs Reinsurance receivables Income tax assets, net Assets held in separate accounts Other assets TOTAL ASSETS (CONTINUED ON NEXT PAGE) The accompanying notes are an integral part of the consolidated financial statements. 2013 2012 $ $ 23,178.3 249.3 1,729.5 277.0 247.6 1,046.7 423.3 27,151.7 699.0 104.3 286.9 679.3 968.1 3,392.1 1,147.2 10.3 341.7 34,780.6 $ $ 24,614.1 171.4 1,573.2 272.0 266.2 814.3 248.1 27,959.3 582.5 54.2 286.2 626.0 629.7 2,927.7 716.9 14.9 334.0 34,131.4 113 PART IIItem 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KConsolidated Balance Sheet, continued December 31, 2013 and 2012 (Dollars in millions) LIABILITIES AND SHAREHOLDERS’ EQUITY Liabilities: Liabilities for insurance products: Policyholder account balances Future policy benefits Liability for policy and contract claims Unearned and advanced premiums Liabilities related to separate accounts Other liabilities Payable to reinsurer Investment borrowings Borrowings related to variable interest entities Notes payable – direct corporate obligations Total liabilities Commitments and Contingencies (Note 7) Shareholders’ equity: Common stock ($0.01 par value, 8,000,000,000 shares authorized, shares issued and outstanding: 2013 – 220,323,823; 2012 – 221,502,371) Additional paid-in capital Accumulated other comprehensive income Retained earnings (accumulated deficit) Total shareholders’ equity TOTAL LIAbILITIES AND ShArEhOLDErS’ EqUITy The accompanying notes are an integral part of the consolidated financial statements. 2013 2012 $ $ 12,776.4 11,222.5 566.0 300.6 10.3 590.6 590.3 1,900.0 1,012.3 856.4 29,825.4 2.2 4,092.8 731.8 128.4 4,955.2 34,780.6 $ $ 12,913.1 11,319.4 559.3 282.8 14.9 570.6 — 1,650.8 767.0 1,004.2 29,082.1 2.2 4,174.7 1,197.4 (325.0) 5,049.3 34,131.4 114 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIItem 8 Consolidated Financial StatementsConsolidated Statement of Operations for the years ended December 31, 2013, 2012 and 2011 (Dollars in millions, except per share data) Revenues: Insurance policy income Net investment income (loss): General account assets Policyholder and reinsurer accounts and other special-purpose portfolios Realized investment gains (losses): Net realized investment gains, excluding impairment losses Other-than-temporary impairment losses: Total other-than-temporary impairment losses Portion of other-than-temporary impairment losses recognized in accumulated other comprehensive income Net impairment losses recognized Total realized gains Fee revenue and other income Total revenues Benefits and expenses: Insurance policy benefits Loss related to reinsurance transaction (see note 2 - “Reinsurance”) Interest expense Amortization Loss on extinguishment of debt Other operating costs and expenses Total benefits and expenses Income before income taxes Income tax expense: Tax expense on period income Valuation allowance for deferred tax assets and other tax items NET INCOME Earnings per common share: Basic: Weighted average shares outstanding NET INCOME Diluted: Weighted average shares outstanding NET INCOME The accompanying notes are an integral part of the consolidated financial statements. 2013 2012 2011 $ 2,744.7 $ 2,755.4 $ 2,690.5 1,405.8 258.2 45.0 (11.6) — (11.6) 33.4 34.0 4,476.1 2,839.7 98.4 105.3 296.3 65.4 766.2 4,171.3 304.8 128.3 (301.5) 478.0 1,398.5 87.9 118.9 (37.8) — (37.8) 81.1 19.8 4,342.7 2,763.9 — 114.6 289.0 200.2 819.3 4,187.0 155.7 106.2 (171.5) 221.0 $ 1,360.7 (6.6) 96.4 (39.9) 5.3 (34.6) 61.8 18.2 4,124.6 2,699.0 — 114.1 297.4 3.4 704.5 3,818.4 306.2 113.5 (143.0) 335.7 $ $ 221,628,000 2.16 $ 233,685,000 .95 $ 247,952,000 1.35 $ 232,702,000 2.06 $ 281,427,000 .83 $ 304,081,000 1.15 $ 115 PART IIItem 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KConsolidated Statement of Comprehensive Income 2013 478.0 $ 2012 221.0 $ 2011 335.7 $ (1,627.4) 175.2 1,336.2 (107.1) 1,357.7 (167.1) 774.2 (531.0) (271.0) (39.8) (68.7) (101.0) 1.6 (716.2) .8 (715.4) 249.8 (465.6) 12.4 $ 6.5 635.9 .4 636.3 (220.5) 415.8 636.8 $ 5.4 824.0 (.6) 823.4 (294.5) 528.9 864.6 for the years ended December 31, 2013, 2012 and 2011 (Dollars in millions) Net income Other comprehensive income, before tax: Unrealized gains (losses) for the period Amortization of present value of future profits and deferred acquisition costs Amount related to premium deficiencies assuming the net unrealized gains had been realized Reclassification adjustments: For net realized investment gains included in net income For amortization of the present value of future profits and deferred acquisition costs related to net realized investment gains included in net income Unrealized gains (losses) on investments Change related to deferred compensation plan Other comprehensive income (loss) before tax Income tax (expense) benefit related to items of accumulated other comprehensive income Other comprehensive income (loss), net of tax COMPrEhENSIvE INCOME $ The accompanying notes are an integral part of the consolidated financial statements. 116 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIItem 8 Consolidated Financial StatementsConsolidated Statement of Shareholders’ Equity (Dollars in millions) Balance, December 31, 2010 Net income Change in unrealized appreciation (depreciation) of investments (net of applicable income tax expense of $294.4) Change in noncredit component of impairment losses on fixed maturities, available for sale (net of applicable income tax expense of $.1) Cost of shares acquired Stock options, restricted stock and performance units Balance, December 31, 2011 Net income Change in unrealized appreciation (depreciation) of investments (net of applicable income tax expense of $216.1) Change in noncredit component of impairment losses on fixed maturities, available for sale (net of applicable income tax expense of $4.4) Extinguishment of beneficial conversion feature related to the repurchase of convertible debentures Cost of shares acquired Dividends on common stock Stock options, restricted stock and performance units Balance, December 31, 2012 Net income Change in unrealized appreciation (depreciation) of investments (net of applicable income tax benefit of $248.7) Change in noncredit component of impairment losses on fixed maturities, available for sale (net of applicable income tax benefit of $1.1) Extinguishment of beneficial conversion feature related to the repurchase of convertible debentures Cost of shares acquired Dividends on common stock Conversion of convertible debentures Stock options, restricted stock and performance units bALANCE, DECEMbEr 31, 2013 $ Common stock and additional paid-in capital 4,426.7 $ — Accumulated other comprehensive income 252.7 — $ retained earnings (accumulated deficit) (867.8) $ 335.7 $ Total 3,811.6 335.7 — 528.7 — 528.7 — (69.8) 7.4 4,364.3 — — — (24.0) (180.2) — 16.8 4,176.9 — — — (12.6) (118.4) — 24.9 24.2 4,095.0 $ .2 — — 781.6 — 407.8 8.0 — — — — 1,197.4 — (463.7) (1.9) — — — — — 731.8 $ — — — (532.1) 221.0 — — — — (13.9) — (325.0) 478.0 — — — — (24.6) — — 128.4 $ .2 (69.8) 7.4 4,613.8 221.0 407.8 8.0 (24.0) (180.2) (13.9) 16.8 5,049.3 478.0 (463.7) (1.9) (12.6) (118.4) (24.6) 24.9 24.2 4,955.2 The accompanying notes are an integral part of the consolidated financial statements. 117 PART IIItem 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KConsolidated Statement of Cash Flows for the years ended December 31, 2013, 2012 and 2011 (Dollars in millions) Cash flows from operating activities: Insurance policy income Net investment income Fee revenue and other income Insurance policy benefits Interest expense Deferrable policy acquisition costs Other operating costs Taxes NET CASh PrOvIDED by OPErATING ACTIvITIES Cash flows from investing activities: Sales of investments Maturities and redemptions of investments Purchases of investments Net sales of trading securities Change in cash and cash equivalents held by variable interest entities Other NET CASh USED by INvESTING ACTIvITIES Cash flows from financing activities: Issuance of notes payable, net Payments on notes payable Expenses related to extinguishment of debt Amount paid to extinguish the beneficial conversion feature associated with repurchase of convertible debentures Issuance of common stock Payments to repurchase common stock Common stock dividends paid Amounts received for deposit products Withdrawals from deposit products Issuance of investment borrowings: Federal Home Loan Bank Related to variable interest entities Payments on investment borrowings: Federal Home Loan Bank Related to variable interest entities and other Investment borrowings - repurchase agreements, net NET CASh PrOvIDED (USED) by FINANCING ACTIvITIES Net increase (decrease) in cash and cash equivalents Cash and cash equivalents, beginning of year CASh AND CASh EqUIvALENTS, END OF yEAr The accompanying notes are an integral part of the consolidated financial statements. 2013 2012 2011 2,464.9 1,387.7 34.0 (2,093.8) (95.9) (222.8) (745.7) (8.0) 720.4 2,315.8 2,491.9 (5,367.1) 30.0 (50.1) (23.0) (602.5) — (126.9) (61.6) (12.6) 15.1 (118.4) (24.4) 1,298.1 (1,464.4) 500.0 376.3 (250.5) (132.1) — (1.4) 116.5 582.5 699.0 $ $ 2,419.7 1,385.8 19.8 (2,096.5) (109.0) (191.7) (786.7) (6.5) 634.9 2,057.6 1,967.4 (4,271.1) 60.4 20.2 (31.6) (197.1) 944.5 (810.6) (183.0) (24.0) 3.1 (180.2) (13.9) 1,296.7 (1,544.9) 375.0 246.7 (375.0) (.9) (24.8) (291.3) 146.5 436.0 582.5 $ $ 2,382.8 1,418.6 18.2 (2,044.9) (95.5) (216.7) (684.3) (3.4) 774.8 5,504.5 1,093.5 (8,156.1) 300.2 (47.6) (32.5) (1,338.0) — (144.8) — — 2.2 (69.8) — 1,693.5 (1,664.3) 717.0 236.4 (267.0) (100.7) 24.8 427.3 (135.9) 571.9 436.0 $ $ 118 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIItem 8 Consolidated Financial StatementsNotes to Consolidated Financial Statements 1. BUSINESS AND BASIS OF PRESENTATION CNO Financial Group, Inc., a Delaware corporation (“CNO”), is a holding company for a group of insurance companies operating throughout the United States that develop, market and administer health insurance, annuity, individual life insurance and other insurance products. The terms “CNO Financial Group, Inc.”, “CNO”, the “Company”, “we”, “us”, and “our” as used in these financial statements refer to CNO and its subsidiaries. Such terms, when used to describe insurance business and products, refer to the insurance business and products of CNO’s insurance subsidiaries. We focus on serving middle-income pre-retiree and retired Americans, which we believe are attractive, underserved, high growth markets. We sell our products through three distribution channels: career agents, independent producers (some of whom sell one or more of our product lines exclusively) and direct marketing. The Company manages its business through the following operating  segments: Bankers Life, Washington National and Colonial Penn, which are defined on the basis of product distribution; Other CNO Business, comprised primarily of products we no longer sell actively; and corporate operations, comprised of holding  company activities and certain noninsurance company businesses. The Company’s segments are described below: life insurance, interest-sensitive • Bankers Life, which markets and distributes Medicare supplement insurance, traditional life insurance, fixed annuities and long-term care insurance products to the middle-income senior market through a dedicated field force of career agents and sales managers supported by a network of community-based sales offices. The Bankers Life segment includes primarily the business of Bankers Life and Casualty Company (“Bankers Life”). Bankers Life also markets and distributes Medicare Advantage plans primarily through distribution arrangements with Humana, Inc. and United HealthCare and Medicare Part D prescription drug plans (“PDP”) primarily through a distribution arrangement with Coventry Health Care (“Coventry”). • Washington National, which markets and distributes supplemental health (including specified disease, accident and hospital indemnity insurance products) and life insurance to middle-income consumers at home and at the worksite. These products are marketed through Performance Matters Associates, Inc., a wholly owned subsidiary, and through independent marketing organizations and insurance agencies including worksite marketing. The products being marketed are underwritten by Washington National Insurance Company (“Washington National”). • Colonial Penn, which markets primarily graded benefit and simplified issue life insurance directly to customers in the senior middle-income market through television advertising, direct mail, the internet and telemarketing. The Colonial Penn segment includes primarily the business of Colonial Penn Life Insurance Company. • Other CNO Business, which consists of blocks of interest- sensitive life insurance, traditional life insurance, annuities, long-term care insurance and other supplemental health products. These blocks of business are not actively marketed and were primarily issued or acquired by Conseco Life Insurance Company (“Conseco Life”) and Washington National. We prepare our financial statements in accordance with accounting principles generally accepted in the United States of America (“GAAP”). The accompanying financial statements include the accounts of the Company and its subsidiaries. Our consolidated financial statements exclude transactions between us and our consolidated affiliates, or among our consolidated affiliates. When we prepare financial statements in conformity with GAAP, we are required to make estimates and assumptions that significantly affect reported amounts of various assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and revenues and expenses during the reporting periods. For example, we use significant estimates and assumptions to calculate values for deferred acquisition costs, the present value of future profits, fair value measurements of certain investments (including derivatives), other- than-temporary impairments of investments, assets and liabilities related to income taxes, liabilities for insurance products, liabilities related to litigation and guaranty fund assessment accruals. If our future experience differs from these estimates and assumptions, our financial statements would be materially affected. 2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Investments We classify our fixed maturity securities into one of two categories: (i) “available for sale” (which we carry at estimated fair value with any unrealized gain or loss, net of tax and related adjustments, recorded as a component of shareholders’ equity); or (ii) “trading” (which we carry at estimated fair value with changes in such value recognized as net investment income (classified as investment income from policyholder and reinsurer accounts and other special-purpose portfolios)). 119 PART IIItem 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KEquity securities include investments in common stock and non-redeemable preferred stock. We carry these investments at estimated fair value. We record any unrealized gain or loss, net of tax and related adjustments, as a component of shareholders’ equity. Mortgage loans held in our investment portfolio are carried at amortized unpaid balances, net of provisions for estimated losses. Interest income is accrued on the principal amount of the loan based on the loan’s contractual interest rate. Payment terms specified for mortgage loans may include a prepayment penalty for unscheduled payoff of the investment. Prepayment penalties are recognized as investment income when received. Policy loans are stated at current unpaid principal balances. Our trading securities include: (i) investments purchased with the intent of selling in the near term to generate income; and (ii) investments supporting certain insurance liabilities (including investments backing the market strategies of our multibucket annuity products) and certain reinsurance agreements. The change in fair value of these securities is recognized in income from policyholder and reinsurer accounts and other special-purpose portfolios (a component of net investment income). Investment income from trading securities backing certain insurance liabilities and certain reinsurance agreements is substantially offset by the change in insurance policy benefits related to certain products and agreements. The trading account also includes certain fixed maturity securities containing embedded derivatives for which we have elected the fair value option. The change in value of these securities is recognized in realized investment gains (losses). Prior to June 30, 2011, certain of our trading securities were held to offset the income statement volatility caused by the effect of interest rate fluctuations on the value of embedded derivatives related to our fixed index annuity products. During the second quarter of 2011, we sold this trading portfolio. See the section of this note entitled “Accounting for Derivatives” for further discussion regarding these embedded derivatives. The change in value of these securities is recognized in realized investment gains (losses). Our trading securities totaled $247.6 million and $266.2 million at December 31, 2013 and 2012, respectively. Other invested assets include: (i) call options purchased in an effort to offset or hedge the effects of certain policyholder benefits related to our fixed index annuity and life insurance products; (ii) Company-owned life insurance (“COLI”); and (iii) certain non-traditional investments. We carry the call options at estimated fair value as further described in the section of this note entitled “Accounting for Derivatives”. We carry COLI at its cash surrender value which approximates its net realizable value. Non-traditional investments include investments in certain limited partnerships, which are accounted for using the equity method; promissory notes, which are accounted for using the cost method; and investments in certain hedge funds that are carried at estimated fair value. In applying the equity method of accounting, we consistently use the most recently available financial information provided by the general partner or manager of each of these investments, which is one to three months prior to the end of our reporting period. We defer any fees received or costs incurred when we originate investments. We amortize fees, costs, discounts and premiums as yield adjustments over the contractual lives of the investments without anticipation of prepayments. We consider anticipated prepayments on mortgage-backed securities in determining estimated future yields on such securities. When we sell a security (other than trading securities), we report the difference between the sale proceeds and amortized cost (determined based on specific identification) as a realized investment gain or loss. We regularly evaluate our investments for possible impairment as further described in the note to the consolidated financial statements entitled “Investments”. When a security defaults (including mortgage loans) or securities (other than structured securities) are other-than-temporarily impaired, our policy is to discontinue the accrual of interest and eliminate all previous interest accruals, if we determine that such amounts will not be ultimately realized in full. Cash and Cash Equivalents Cash and cash equivalents include commercial paper, invested cash and other investments purchased with original maturities of less than three months. We carry them at amortized cost, which approximates estimated fair value. Deferred Acquisition Costs Deferred acquisition costs represent incremental direct costs related to the successful acquisition of new or renewal insurance contracts. For interest-sensitive life or annuity products, we amortize these costs in relation to the estimated gross profits using the interest rate credited to the underlying policies. For other products, we amortize these costs in relation to future anticipated premium revenue using the projected investment earnings rate. When we realize a gain or loss on investments backing our interest- sensitive life or annuity products, we adjust the amortization to reflect the change in estimated gross profits from the products due to the gain or loss realized and the effect on future investment yields. We also adjust deferred acquisition costs for the change in amortization that would have been recorded if our fixed maturity securities, available for sale, had been sold at their stated aggregate fair value and the proceeds reinvested at current yields. We limit the total adjustment related to the impact of unrealized losses to the total of costs capitalized plus interest related to insurance policies issued in a particular year. We include the impact of this adjustment in accumulated other comprehensive income (loss) within shareholders’ equity. We regularly evaluate the recoverability of the unamortized balance of the deferred acquisition costs. We consider estimated future gross profits or future premiums, expected mortality or morbidity, interest earned and credited rates, persistency and expenses in determining whether the balance is recoverable. If we determine a portion of the unamortized balance is not recoverable, it is charged to amortization expense. In certain cases, the unamortized balance of the deferred acquisition costs may not be deficient in the aggregate, but our estimates of future earnings indicate that profits would be recognized in early periods and losses in later periods. In this case, we increase the amortization of the 120 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIItem 8 Consolidated Financial Statementsdeferred acquisition costs over the period of profits, by an amount necessary to offset losses that are expected to be recognized in the later years. Refer to the caption “Recently Issued Accounting Standards - Accounting Standard Adopted on a Retrospective Basis” for further information regarding the impact of adoption. Present Value of Future Profits The present value of future profits is the value assigned to the right to receive future cash flows from policyholder insurance contracts existing at September 10, 2003 (the “Effective Date”, the effective date of the bankruptcy reorganization of Conseco, Inc., an Indiana corporation (our “Predecessor”)). The discount rate we used to determine the present value of future profits was 12 percent. The balance of this account is amortized and evaluated for recovery in the same manner as described above for deferred acquisition costs. We also adjust the present value of future profits for the change in amortization that would have been recorded if the fixed maturity securities, available for sale, had been sold at their stated aggregate fair value and the proceeds reinvested at current yields, similar to the manner described above for deferred acquisition costs. We limit the total adjustment related to the impact of unrealized losses to the total present value of future profits plus interest. Assets Held in Separate Accounts Separate accounts are funds on which investment income and gains or losses accrue directly to certain policyholders. The assets of these accounts are legally segregated. They are not subject to the claims that may arise out of any other business of CNO. We report separate account assets at fair value; the underlying investment risks are assumed by the contractholders. We record the related liabilities at amounts equal to the separate account assets. We record the fees earned for administrative and contractholder services performed for the separate accounts in insurance policy income. Recognition of Insurance Policy Income and Related Benefits and Expenses on Insurance Contracts For interest-sensitive life and annuity contracts that do not involve significant mortality or morbidity risk, the amounts collected from policyholders are considered deposits and are not included in revenue. Revenues for these contracts consist of charges for policy administration, cost of insurance charges and surrender charges assessed against policyholders’ account balances. Such revenues are recognized when the service or coverage is provided, or when the policy is surrendered. We establish liabilities for annuity and interest-sensitive life products equal to the accumulated policy account values, which include an accumulation of deposit payments plus credited interest, less withdrawals and the amounts assessed against the policyholder through the end of the period. In addition, policyholder account values for certain interest-sensitive life products are impacted by our assumptions related to changes of certain non-guaranteed elements that we are allowed to make under the terms of the policy, such as cost of insurance charges, expense loads, credited interest rates and policyholder bonuses. Sales inducements provided to the policyholders of these products are recognized as liabilities over the period that the contract must remain in force to qualify for the inducement. The options attributed to the policyholder related to our fixed index annuity products are accounted for as embedded derivatives as described in the section of this note entitled “Accounting for Derivatives”. Premiums from individual life products (other than interest- sensitive life contracts), and health products are recognized when due. When premiums are due over a significantly shorter period than the period over which benefits are provided, any gross premium in excess of the net premium (i.e., the portion of the gross premium required to provide for all expected future benefits and expenses) is deferred and recognized into revenue in a constant relationship to insurance in force. Benefits are recorded as an expense when they are incurred. We establish liabilities for traditional life, accident and health insurance, and life contingent payment annuity products using mortality tables in general use in the United States, which are modified to reflect the Company’s actual experience when appropriate. We establish liabilities for accident and health insurance products using morbidity tables based on the Company’s actual or expected experience. These reserves are computed at amounts that, with additions from estimated future premiums received and with interest on such reserves at estimated future rates, are expected to be sufficient to meet our obligations under the terms of the policy. Liabilities for future policy benefits are computed on a net-level premium method based upon assumptions as to future claim costs, investment yields, mortality, morbidity, withdrawals, policy dividends and maintenance expenses determined when the policies were issued (or with respect to policies inforce at August 31, 2003, the Company’s best estimate of such assumptions on the Effective Date). We make an additional provision to allow for potential adverse deviation for some of our assumptions. Once established, assumptions on these products are generally not changed unless a premium deficiency exists. In that case, a premium deficiency reserve is recognized and the future pattern of reserve changes is modified to reflect the relationship of premiums to benefits based on the current best estimate of future claim costs, investment yields, mortality, morbidity, withdrawals, policy dividends and maintenance expenses, determined without an additional provision for potential adverse deviation. We establish claim reserves based on our estimate of the loss to be incurred on reported claims plus estimates of incurred but unreported claims based on our past experience. Accounting for Long-term Care Premium Rate Increases Many of our long-term care policies have been subject to premium rate increases. In some cases, these premium rate increases were materially consistent with the assumptions we used to value the particular block of business at the Effective Date. With respect to certain premium rate increases, some of our policyholders were provided an option to cease paying their premiums and receive a non-forfeiture option in the form of a paid-up policy with limited 121 PART IIItem 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-Kbenefits. In addition, our policyholders could choose to reduce their coverage amounts and premiums in the same proportion, when permitted by our contracts or as required by regulators. The following describes how we account for these policyholder options: • Premium rate increases - If premium rate increases reflect a change in our previous rate increase assumptions, the new assumptions are not reflected prospectively in our reserves. Instead, the additional premium revenue resulting from the rate increase is recognized as earned and original assumptions continue to be used to determine changes to liabilities for insurance products unless a premium deficiency exists. • Benefit reductions - A policyholder may choose reduced coverage with a proportionate reduction in premium, when permitted by our contracts. This option does not require additional underwriting. Benefit reductions are treated as a partial lapse of coverage, and the balance of our reserves and deferred insurance acquisition costs is reduced in proportion to the reduced coverage. • Non-forfeiture benefits offered in conjunction with a rate increase - In some cases, non-forfeiture benefits are offered to policyholders who wish to lapse their policies at the time of a significant rate increase. In these cases, exercise of this option is treated as an extinguishment of the original contract and issuance of a new contract. The balance of our reserves and deferred insurance acquisition costs are released, and a reserve for the new contract is established. Some of our policyholders may receive a non-forfeiture benefit if they cease paying their premiums pursuant to their original contract (or pursuant to changes made to their original contract as a result of a litigation settlement made prior to the Effective Date or an order issued by the Florida Office of Insurance Regulation). In these cases, exercise of this option is treated as the exercise of a policy benefit, and the reserve for premium paying benefits is reduced, and the reserve for the non-forfeiture benefit is adjusted to reflect the election of this benefit. Accounting for Marketing and Reinsurance Agreements with Other Parties Bankers Life has entered into various distribution and marketing agreements with other insurance companies to use Bankers Life’s career agents to distribute prescription drug and Medicare Advantage plans. These agreements allow Bankers to offer these products to current and potential future policyholders without investment in management and infrastructure. We receive fee income related to the plans sold through our distribution channels. We account for these distribution agreements as follows: • We recognize distribution income based on either: (i) a fixed fee per contract sold; or (ii) a percentage of premiums collected. This fee income is recognized over the calendar year term of the contract. • We also pay commissions to our agents who sell the plans. These payments are deferred and amortized over the term of the contract. Prior to its termination in August 2013, we had a quota-share reinsurance agreement with an insurance company that provided Bankers Life with 50 percent of the net premiums and related policy benefits of certain PDP business sold through Bankers Life’s career agency force. We accounted for the quota-share agreement as follows: • We recognized premium revenue evenly over the period of the underlying Medicare Part D contracts. • We recognized policyholder benefits and assumed commission expense as incurred. • We recognized risk-share premium adjustments consistent with Coventry’s risk-share agreement with the Centers for Medicare and Medicaid Services. Reinsurance In the normal course of business, we seek to limit our loss exposure on any single insured or to certain groups of policies by ceding reinsurance to other insurance enterprises. We currently retain no more than $.8 million of mortality risk on any one policy. We diversify the risk of reinsurance loss by using a number of reinsurers that have strong claims-paying ratings. In each case, the ceding CNO subsidiary is directly liable for claims reinsured in the event the assuming company is unable to pay. The cost of reinsurance on life and health coverages is recognized over the life of the reinsured policies using assumptions consistent with those used to account for the underlying policy. The cost of reinsurance ceded totaled $212.1 million, $220.0 million and $238.1 million in 2013, 2012 and 2011, respectively. We deduct this cost from insurance policy income. Reinsurance recoveries netted against insurance policy benefits totaled $196.2 million, $210.2 million and $204.9 million in 2013, 2012 and 2011, respectively. From time-to-time, we assume insurance from other companies. Any costs associated with the assumption of insurance are amortized consistent with the method used to amortize deferred acquisition costs described above. Reinsurance premiums assumed totaled $37.4 million, $69.4 million and $80.4 million in 2013, 2012 and 2011, respectively. Reinsurance premiums included amounts assumed pursuant to marketing and quota- share agreements with Coventry of $19.7 million, $49.9 million and $58.1 million in 2013, 2012 and 2011, respectively. As further described above, we received a notice of Coventry’s intent to terminate the PDP quota-share reinsurance agreement in August 2013. In December 2013, two of our insurance subsidiaries with long- term care business in the Other CNO Business segment entered into 100% coinsurance agreements ceding $495 million of long- term care reserves to Beechwood Re Ltd. (“BRe”). Pursuant to the agreements, the insurance subsidiaries will pay an additional premium of $96.9 million to BRe and an amount equal to the related net liabilities. The insurance subsidiaries’ ceded reserve credits will be secured by assets in market-value trusts subject investment guidelines and to a 7% over-collateralization, periodic true-up provisions. Future payments into the trusts to 122 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIItem 8 Consolidated Financial Statementsmaintain collateral requirements are the responsibility of BRe. All required regulatory approvals for the transaction have been received. We evaluate this block separately to determine whether aggregate liabilities are deficient. We recognized a pre-tax loss of $98.4 million to reflect: (i) the known loss (or premium deficiency) on the business, as we will not be recognizing additional income in future periods to recover the unamortized additional premium which will be paid to BRe; and (ii) other transaction costs. See the section of this note entitled “Accounting for Derivatives” for a discussion of the derivative embedded in the payable related to certain modified coinsurance agreements. Income Taxes Our income tax expense includes deferred income taxes arising from temporary differences between the financial reporting and tax bases of assets and liabilities, capital loss carryforwards and net operating loss carryforwards (“NOLs”). Deferred tax assets and liabilities are measured using enacted tax rates expected to apply in the years in which temporary differences are expected to be recovered or paid. The effect of a change in tax rates on deferred tax assets and liabilities is recognized in earnings in the period when the changes are enacted. A reduction of the net carrying amount of deferred tax assets by establishing a valuation allowance is required if, based on the available evidence, it is more likely than not that such assets will not be realized. In assessing the need for a valuation allowance, all available evidence, both positive and negative, shall be considered to determine whether, based on the weight of that evidence, a valuation allowance for deferred tax assets is needed. This assessment requires significant judgment and considers, among other matters, the nature, frequency and severity of current and cumulative losses, forecasts of future profitability, the duration of carryforward periods, our experience with operating loss and tax credit carryforwards expiring unused, and tax planning strategies. We evaluate the need to establish a valuation allowance for our deferred tax assets on an ongoing basis. The realization of our deferred tax assets depends upon generating sufficient future taxable income during the periods in which our temporary differences become deductible and before our capital loss carryforwards and NOLs expire. At December 31, 2013, our valuation allowance for our net deferred tax assets was $294.8 million, as we have determined that it is more likely than not that a portion of our deferred tax assets will not be realized. This determination was made by evaluating each component of the deferred tax assets and assessing the effects of limitations and/or interpretations on the value of such component to be fully recognized in the future. Investments in Variable Interest Entities We have concluded that we are the primary beneficiary with respect to certain variable interest entities (“VIEs”), which are consolidated in our financial statements. The following is a description of our significant investments in VIEs: All of the VIEs are collateralized loan trusts that were established to issue securities to finance the purchase of corporate loans and other permitted investments (including new VIEs which were consolidated in the first quarters of 2013 and 2012). The assets held by the trusts are legally isolated and not available to the Company. The liabilities of the VIEs are expected to be satisfied from the cash flows generated by the underlying investments held by the trusts, not from the assets of the Company. The Company has no further commitments to the VIEs. The investment portfolios held by the VIEs are primarily comprised of commercial bank loans to corporate obligors which are almost entirely rated below-investment grade. Refer to the note to the consolidated financial statements entitled “Investments in Variable Interest Entities” for additional information about VIEs. Investment Borrowings Three of the Company’s insurance subsidiaries (Conseco Life, Washington National and Bankers Life) are members of the Federal Home Loan Bank (“FHLB”). As members of the FHLB, Conseco Life, Washington National and Bankers Life have the ability to borrow on a collateralized basis from the FHLB. Conseco Life, Washington National and Bankers Life are required to hold certain minimum amounts of FHLB common stock as a condition of membership in the FHLB, and additional amounts based on the amount of the borrowings. At December 31, 2013, the carrying value of the FHLB common stock was $93.5 million. As of December 31, 2013, collateralized borrowings from the FHLB totaled $1.9 billion and the proceeds were used to purchase fixed maturity securities. The borrowings are classified as investment borrowings in the accompanying consolidated balance sheet. The borrowings are collateralized by investments with an estimated fair value of $2.4 billion at December 31, 2013, which are maintained in a custodial account for the benefit of the FHLB. Substantially all of such investments are classified as fixed maturities, available for sale, in our consolidated balance sheet. Interest expense of $27.9 million, $28.0 million and $25.7 million in 2013, 2012 and 2011, respectively, was recognized related to the borrowings. 123 PART IIItem 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KThe following summarizes the terms of the borrowings (dollars in millions): Amount borrowed $ $ Maturity date February 2014 September 2015 October 2015 November 2015 November 2015 December 2015 June 2016 June 2016 October 2016 November 2016 November 2016 June 2017 July 2017 August 2017 August 2017 October 2017 November 2017 November 2017 January 2018 January 2018 February 2018 February 2018 May 2018 July 2018 August 2018 June 2020 March 2023 June 2025 Interest rate at December 31, 2013 Fixed rate – 1.830% Variable rate – 0.538% Variable rate – 0.517% Variable rate – 0.318% Fixed rate – 5.300% Fixed rate – 4.710% Variable rate – 0.605% Variable rate – 0.407% Variable rate – 0.426% Variable rate – 0.511% Variable rate – 0.635% Variable rate – 0.598% Fixed rate – 3.900% Variable rate – 0.441% Variable rate – 0.388% Variable rate – 0.674% Fixed rate – 3.750% Variable rate – 0.747% Variable rate – 0.596% Variable rate – 0.579% Variable rate – 0.548% Variable rate – 0.567% Variable rate – 0.617% Variable rate – 0.708% Variable rate – 0.361% Fixed rate – 1.960% Fixed rate – 2.160% Fixed rate – 2.940% 67.0 50.0 150.0 100.0 146.0 100.0 100.0 75.0 100.0 50.0 50.0 57.7 100.0 50.0 75.0 100.0 37.0 50.0 50.0 50.0 50.0 22.0 100.0 50.0 50.0 21.8 27.5 20.5 1,899.5 The variable rate borrowings are pre-payable on each interest reset date without penalty. The fixed rate borrowings are pre- payable subject to payment of a yield maintenance fee based on current market interest rates. At December 31, 2013, the aggregate yield maintenance fee to prepay all fixed rate borrowings was $48.5 million. As part of our investment strategy, we may enter into repurchase agreements to increase our investment return. Pursuant to such agreements, the Company sells securities subject to an obligation to repurchase the same securities. Under these arrangements, the Company may transfer legal control over the assets but still retain effective control through an agreement that both entitles and obligates the Company to repurchase the assets. As a result, these repurchase agreements are accounted for as collateralized financing arrangements (i.e., secured borrowings) and not as a sale and subsequent repurchase of securities. We had no such borrowings outstanding at December 31, 2013 and 2012. The primary risks associated with short-term collateralized borrowings are: (i) a substantial decline in the market value of the margined security; and (ii) that a counterparty may be unable to perform under the terms of the contract or be unwilling to extend such financing in future periods especially if the liquidity or value of the margined security has declined. Exposure is limited to any depreciation in value of the related securities. 124 CNO FINANCIAL GROUP, INC. - Form 10-K At December 31, 2013, investment borrowings consisted of: (i) collateralized borrowings from the FHLB of $1.9 billion; and (ii) other borrowings of $.5 million. At December 31, 2012, investment borrowings consisted of: (i) collateralized borrowings from the FHLB of $1.7 billion; and (ii) other borrowings of $.8 million. Accounting for Derivatives Our fixed index annuity products provide a guaranteed minimum rate of return and a higher potential return that is based on a percentage (the “participation rate”) of the amount of increase in the value of a particular index, such as the Standard & Poor’s 500 Index, over a specified period. Typically, on each policy anniversary date, a new index period begins. We are generally able to change the participation rate at the beginning of each index period during a policy year, subject to contractual minimums. We typically buy call options (including call spreads) referenced to the applicable indices in an effort to offset or hedge potential increases to policyholder benefits resulting from increases in the particular index to which the policy’s return is linked. We reflect changes in the estimated fair value of these options in net investment income (classified as investment income from policyholder and reinsurer accounts and other special-purpose portfolios). Net investment gains (losses) related to fixed index products were $177.5 million, $25.5 million and $(21.2) million in 2013, 2012 and 2011, respectively. These amounts were substantially offset by a corresponding change to insurance policy benefits. The estimated fair value of these options was $156.2 million and $54.4 million at December 31, 2013 and 2012, respectively. We classify these instruments as other invested assets. The Company accounts for the options attributed to the policyholder for the estimated life of the annuity contract as embedded derivatives. The Company purchases options to hedge liabilities for the next policy period approximately on each policy anniversary date and must estimate the fair value of the forward embedded options related to the policies. These accounting requirements often create volatility in the earnings from these products. We record the changes in the fair values of the embedded derivatives in earnings as a component of insurance policy benefits. The fair value of these derivatives, which are classified as “liabilities for interest-sensitive products”, was $903.7 million and $734.0 million at December 31, 2013 and 2012, respectively. Prior to June 30, 2011, we maintained a specific block of investments in our trading securities account (which we carried at estimated fair value with changes in such value recognized as investment income from policyholder and reinsurer accounts and other special-purpose portfolios) to offset the income statement volatility caused by the effect of interest rate fluctuations on the value of embedded derivatives related to our fixed index annuity products. During the second quarter of 2011, we sold this trading portfolio. We recognized an increase (decrease) to earnings of $35.4 million, $(2.8) million and $(20.4) million in 2013, 2012 and 2011, respectively, from the volatility caused by the accounting requirements to record embedded options at fair value. If the counterparties for the call options we hold fail to meet their obligations, we may have to recognize a loss. We limit our exposure to such a loss by diversifying among several counterparties PART IIItem 8 Consolidated Financial Statementsbelieved to be strong and creditworthy. At December 31, 2013, substantially all of our counterparties were rated “BBB+” or higher by Standard & Poor’s Corporation (“S&P”). Certain of our reinsurance payable balances contain embedded derivatives. Such derivatives had an estimated fair value of $1.8 million and $5.5 million at December 31, 2013 and 2012, respectively. We record the change in the fair value of these derivatives as a component of investment income (classified as investment income from policyholder and reinsurer accounts and other special-purpose portfolios). We maintain the investments related to these agreements in our trading securities account, which we carry at estimated fair value with changes in such value recognized as investment income (also classified as investment income from policyholder and reinsurer accounts and other special-purpose portfolios). The change in value of these trading securities offsets the change in value of the embedded derivatives. We purchase certain fixed maturity securities that contain embedded derivatives that are required to be bifurcated from the instrument and held at fair value on the consolidated balance sheet. For certain of these securities, we have elected the fair value option to carry the entire security at fair value with changes in fair value reported in net income for operational ease. Such securities totaled $180.6 million and $196.6 million at December 31, 2013 and 2012, respectively. Multibucket Annuity Product The Company’s multibucket annuity is an annuity product that credits interest based on the experience of a particular market strategy. Policyholders allocate their annuity premium payments to several different market strategies based on different asset classes within the Company’s investment portfolio. Interest is credited to this product based on the market return of the given strategy, less management fees, and funds may be moved between different strategies. The Company guarantees a minimum return of premium plus approximately 3 percent per annum over the life of the contract. The investments backing the market strategies of these products are designated by the Company as trading securities. The change in the fair value of these securities is recognized as investment income (classified as income from policyholder and reinsurer accounts and other special-purpose portfolios), which is substantially offset by the change in insurance policy benefits for these products. We hold insurance liabilities of $45.8 million and $47.8 million related to multibucket annuity products as of December 31, 2013 and 2012, respectively. Fair Value Measurements Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date and, therefore, represents an exit price, not an entry price. We carry certain assets and liabilities at fair value on a recurring basis, including fixed maturities, equity securities, trading securities, investments held by VIEs, derivatives, cash and cash equivalents, separate account assets and embedded derivatives. We carry our company-owned life insurance policy, which is backed by a series of mutual funds, at its cash surrender value and our hedge fund investments at their net asset values; in both cases, we believe these values approximate their fair values. In addition, we disclose fair value for certain financial instruments, including mortgage loans and policy loans, insurance liabilities for interest-sensitive products, investment borrowings, notes payable and borrowings related to VIEs. The degree of judgment utilized in measuring the fair value of financial instruments is largely dependent on the level to which pricing is based on observable inputs. Observable inputs reflect market data obtained from independent sources, while unobservable inputs reflect our view of market assumptions in the absence of observable market information. Financial instruments with readily available active quoted prices would be considered to have fair values based on the highest level of observable inputs, and little judgment would be utilized in measuring fair value. Financial instruments that rarely trade would often have fair value based on a lower level of observable inputs, and more judgment would be utilized in measuring fair value. Valuation Hierarchy There is a three-level hierarchy for valuing assets or liabilities at fair value based on whether inputs are observable or unobservable. • Level 1 – includes assets and liabilities valued using inputs that are unadjusted quoted prices in active markets for identical assets or liabilities. Our Level 1 assets primarily include cash and exchange traded securities. • Level 2 – includes assets and liabilities valued using inputs that are quoted prices for similar assets in an active market, quoted prices for identical or similar assets in a market that is not active, observable inputs, or observable inputs that can be corroborated by market data. Level 2 assets and liabilities include those financial instruments that are valued by independent pricing services using models or other valuation methodologies. These models consider various inputs such as interest rate, credit or issuer spreads, reported trades and other inputs that are observable or derived from observable information in the marketplace or are supported by observable levels at which transactions are executed in the marketplace. Financial assets in this category primarily include: certain public and privately placed corporate fixed maturity securities; certain government or agency securities; certain mortgage and asset-backed securities; certain equity securities; most investments held by our consolidated VIEs; certain mutual fund and hedge fund investments; and most short-term investments; and non-exchange-traded derivatives such as call options to hedge liabilities related to our fixed index annuity products. Financial liabilities in this category include investment borrowings, notes payable and borrowings related to VIEs. • Level 3 – includes assets and liabilities valued using unobservable inputs that are used in model-based valuations that contain management assumptions. Level 3 assets and liabilities include those financial instruments whose fair value is estimated based on broker/dealer quotes, pricing services or internally developed models or methodologies utilizing significant inputs not based on, or corroborated by, readily available market information. Financial assets in this category include certain corporate securities (primarily certain below-investment grade privately placed securities), certain structured securities, mortgage loans, and other less liquid securities. Financial liabilities in this category include our insurance liabilities for interest-sensitive products, 125 PART IIItem 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-Kwhich includes embedded derivatives (including embedded derivatives related to our fixed index annuity products and to a modified coinsurance arrangement) since their values include significant unobservable inputs including actuarial assumptions. At each reporting date, we classify assets and liabilities into the three input levels based on the lowest level of input that is significant to the measurement of fair value for each asset and liability reported at fair value. This classification is impacted by a number of factors, including the type of financial instrument, whether the financial instrument is new to the market and not yet established, the characteristics specific to the transaction and overall market conditions. Our assessment of the significance of a particular input to the fair value measurement and the ultimate classification of each asset and liability requires judgment and is subject to change from period to period based on the observability of the valuation inputs. Any transfers between levels are reported as having occurred at the beginning of the period. There were no transfers between Level 1 and Level 2 in 2013 and 2012. The vast majority of our fixed maturity and equity securities, including those held in trading portfolios and those held by consolidated VIEs, short-term and separate account assets use Level 2 inputs for the determination of fair value. These fair values are obtained primarily from independent pricing services, which use Level 2 inputs for the determination of fair value. Substantially all of our Level 2 fixed maturity securities and separate account assets were valued from independent pricing services. Third party pricing services normally derive the security prices through recently reported trades for identical or similar securities making adjustments through the reporting date based upon available market observable information. If there are no recently reported trades, the third party pricing services may use matrix or model processes to develop a security price where future cash flow expectations are discounted at an estimated risk- adjusted market rate. The number of prices obtained for a given security is dependent on the Company’s analysis of such prices as further described below. For securities that are not priced by pricing services and may not be reliably priced using pricing models, we obtain broker quotes. These broker quotes are non-binding and represent an exit price, but assumptions used to establish the fair value may not be observable and therefore represent Level 3 inputs. Approximately 18 percent of our Level 3 fixed maturity securities were valued using unadjusted broker quotes or broker-provided valuation inputs. The remaining Level 3 fixed maturity investments do not have readily determinable market prices and/or observable inputs. For these securities, we use internally developed valuations. Key assumptions used to determine fair value for these securities may include risk-free rates, risk premiums, performance of underlying collateral and other factors involving significant assumptions which may not be reflective of an active market. For certain investments, we use a matrix or model process to develop a security price where future cash flow expectations are discounted at an estimated market rate. The pricing matrix incorporates term interest rates as well as a spread level based on the issuer’s credit rating and other factors relating to the issuer and the security’s maturity. In some instances issuer-specific spread adjustments, which can be positive or negative, are made based upon internal analysis of security specifics such as liquidity, deal size, and time to maturity. As the Company is responsible for the determination of fair value, we have control processes designed to ensure that the fair values received from third-party pricing sources are reasonable and the valuation techniques and assumptions used appear reasonable and consistent with prevailing market conditions. Additionally, when inputs are provided by third-party pricing sources, we have controls in place to review those inputs for reasonableness. As part of these controls, we perform monthly quantitative and qualitative analysis on the prices received from third parties to determine whether the prices are reasonable estimates of fair value. The Company’s analysis includes: (i) a review of the methodology used by third party pricing services; (ii) where available, a comparison of multiple pricing services’ valuations for the same security; (iii) a review of month to month price fluctuations; (iv) a review to ensure valuations are not unreasonably dated; and (v) back testing to compare actual purchase and sale transactions with valuations received from third parties. As a result of such procedures, the Company may conclude the prices received from third parties are not reflective of current market conditions. In those instances, we may request additional pricing quotes or apply internally developed valuations. However, the number of instances is insignificant and the aggregate change in value of such investments is not materially different from the original prices received. The categorization of the fair value measurements of our investments priced by independent pricing services was based upon the Company’s judgment of the inputs or methodologies used by the independent pricing services to value different asset classes. Such inputs include: benchmark yields, reported trades, broker dealer quotes, issuer spreads, benchmark securities, bids, offers and reference data. The Company categorizes such fair value measurements based upon asset classes and the underlying observable or unobservable inputs used to value such investments. The fair value measurements for derivative instruments, including embedded derivatives requiring bifurcation, are determined based on the consideration of several inputs including closing exchange or over-the-counter market price quotations; time value and volatility factors underlying options; market interest rates; and non-performance risk. For certain embedded derivatives, we use actuarial assumptions in the determination of fair value. 126 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIItem 8 Consolidated Financial StatementsThe categorization of fair value measurements, by input level, for our financial instruments carried at fair value on a recurring basis at December 31, 2013 is as follows (dollars in millions): quoted prices in active markets for identical assets or liabilities (Level 1) Significant other observable inputs (Level 2) Significant unobservable inputs (Level 3) Total $ — $ 15,313.8 $ 359.6 $ 15,673.4 ASSETS: Fixed maturities, available for sale: Corporate securities United States Treasury securities and obligations of United States government corporations and agencies States and political subdivisions Asset-backed securities Collateralized debt obligations Commercial mortgage-backed securities Mortgage pass-through securities Collateralized mortgage obligations Total fixed maturities, available for sale Equity securities - corporate securities Trading securities: Corporate securities United States Treasury securities and obligations of United States government corporations and agencies States and political subdivisions Asset-backed securities Commercial mortgage-backed securities Mortgage pass-through securities Collateralized mortgage obligations Equity securities Total trading securities Investments held by variable interest entities - corporate securities Other invested assets - derivatives Assets held in separate accounts TOTAL ASSETS CArrIED AT FAIr vALUE by CATEGOry LIABILITIES: $ Liabilities for insurance products: Interest-sensitive products - embedded derivatives associated with fixed index annuity products Interest-sensitive products - embedded derivatives associated with modified coinsurance agreement Total liabilities for insurance products TOTAL LIAbILITIES CArrIED AT FAIr vALUE by CATEGOry $ — — — — — — — — 79.6 — — — — — — — 2.4 2.4 — .6 — 82.6 $ 73.1 2,204.4 1,419.9 47.3 1,609.0 11.8 1,848.9 22,528.2 145.2 — — 42.2 246.7 — 1.6 — 650.1 24.5 73.1 2,204.4 1,462.1 294.0 1,609.0 13.4 1,848.9 23,178.3 249.3 45.2 — 45.2 4.6 14.1 24.3 125.8 .1 31.1 — 245.2 1,046.7 156.2 10.3 24,131.8 $ — — — — — — — — — — — 674.6 4.6 14.1 24.3 125.8 .1 31.1 2.4 247.6 1,046.7 156.8 10.3 $ 24,889.0 — — — — $ — 903.7 903.7 — — — $ 1.8 905.5 905.5 $ 1.8 905.5 905.5 127 PART IIItem 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KThe categorization of fair value measurements, by input level, for our financial instruments carried at fair value on a recurring basis at December 31, 2012 is as follows (dollars in millions): quoted prices in active markets for identical assets or liabilities (Level 1) Significant other observable inputs (Level 2) Significant unobservable inputs (Level 3) Total $ — $ 16,498.6 $ 355.5 $ 16,854.1 ASSETS: Fixed maturities, available for sale: Corporate securities United States Treasury securities and obligations of United States government corporations and agencies States and political subdivisions Debt securities issued by foreign governments Asset-backed securities Collateralized debt obligations Commercial mortgage-backed securities Mortgage pass-through securities Collateralized mortgage obligations Total fixed maturities, available for sale Equity securities: Corporate securities Venture capital investments Total equity securities Trading securities: Corporate securities United States Treasury securities and obligations of United States government corporations and agencies States and political subdivisions Asset-backed securities Collateralized debt obligations Commercial mortgage-backed securities Mortgage pass-through securities Collateralized mortgage obligations Equity securities Total trading securities Investments held by variable interest entities - corporate securities Other invested assets - derivatives Assets held in separate accounts TOTAL ASSETS CArrIED AT FAIr vALUE by CATEGOry LIABILITIES: $ Liabilities for insurance products: Interest-sensitive products - embedded derivatives associated with fixed index annuity products Interest-sensitive products - embedded derivatives associated with modified coinsurance agreement Total liabilities for insurance products TOTAL LIAbILITIES CArrIED AT FAIr vALUE by CATEGOry $ 128 CNO FINANCIAL GROUP, INC. - Form 10-K — — — — — — — — — 49.7 — 49.7 — — — — — — — — .9 .9 — — — 50.6 $ 99.5 2,115.0 .8 1,416.9 — 1,471.2 19.9 2,230.6 23,852.5 118.8 — 118.8 46.6 4.8 14.0 50.1 — 93.3 .1 41.2 1.5 251.6 814.3 54.4 14.9 25,106.5 $ — 13.1 — 44.0 324.0 6.2 1.9 16.9 761.6 .1 2.8 2.9 — 99.5 2,128.1 .8 1,460.9 324.0 1,477.4 21.8 2,247.5 24,614.1 168.6 2.8 171.4 46.6 — .6 — 7.3 — — 5.8 — 13.7 — — — 4.8 14.6 50.1 7.3 93.3 .1 47.0 2.4 266.2 814.3 54.4 14.9 778.2 $ 25,935.3 — — — — $ — 734.0 734.0 — — — $ 5.5 739.5 739.5 $ 5.5 739.5 739.5 PART IIItem 8 Consolidated Financial StatementsFor those financial instruments disclosed at fair value, we use the following methods and assumptions to determine the estimated fair values: Mortgage loans and policy loans. We discount future expected cash flows for loans included in our investment portfolio based on interest rates currently being offered for similar loans to borrowers with similar credit ratings. We aggregate loans with similar characteristics in our calculations. The fair value of policy loans approximates their carrying value. Company-owned life insurance is backed by a series of mutual funds and is carried at cash surrender value which approximates estimated fair value. Hedge fund investments are carried at their net asset values which approximates estimated fair value. Cash and cash equivalents include commercial paper, invested cash and other investments purchased with original maturities of less than three months. We carry them at amortized cost, which approximates estimated fair value. Liabilities for policyholder account balances. We discount future expected cash flows based on interest rates currently being offered for similar contracts with similar maturities. Investment borrowings, notes payable and borrowings related to variable interest entities. For publicly traded debt, we use current fair values. For other notes, we use discounted cash flow analyses based on our current incremental borrowing rates for similar types of borrowing arrangements. The fair value measurements for our financial instruments disclosed at fair value on a recurring basis are as follows (dollars in millions): December 31, 2013 quoted prices in active markets for identical assets or liabilities (Level 1) Significant other observable inputs (Level 2) Significant unobservable inputs (Level 3) Total estimated fair value Total carrying amount Assets: Mortgage loans Policy loans Other invested assets: Company-owned life insurance Hedge funds Cash and cash equivalents: Unrestricted Held by variable interest entities Liabilities: Policyholder account balances(a) Investment borrowings Borrowings related to variable interest entities Notes payable – direct corporate obligations Assets: Mortgage loans Policy loans Other invested assets: Company-owned life insurance Hedge funds Cash and cash equivalents: Unrestricted Held by variable interest entities Liabilities: Policyholder account balances(a) Investment borrowings Borrowings related to variable interest entities Notes payable – direct corporate obligations $ — $ — — $ — 1,749.5 $ 1,749.5 $ 1,729.5 277.0 277.0 277.0 — — 457.8 104.3 — — — — 144.8 67.6 241.2 — — 1,948.5 993.7 872.5 — — — — 144.8 67.6 699.0 104.3 144.8 67.6 699.0 104.3 12,776.4 — — — 12,776.4 12,776.4 1,900.0 1,948.5 1,012.3 993.7 856.4 872.5 December 31, 2012 quoted prices in active markets for identical assets or liabilities (Level 1) Significant other observable inputs (Level 2) Significant unobservable inputs (Level 3) Total estimated fair value Total carrying amount $ — $ — — $ — 1,682.1 $ 1,682.1 $ 1,573.2 272.0 272.0 272.0 — — 432.3 54.2 — — — — 123.0 16.1 150.2 — — 1,702.0 752.2 1,100.3 — — — — 123.0 16.1 582.5 54.2 123.0 16.1 582.5 54.2 12,913.1 — — — 12,913.1 12,913.1 1,650.8 1,702.0 767.0 752.2 1,004.2 1,100.3 (a) The estimated fair value of insurance liabilities for policyholder account balances was approximately equal to its carrying value at December 31, 2013 and 2012. This was because interest rates credited on the vast majority of account balances approximate current rates paid on similar products and because these rates are not generally guaranteed beyond one year. 129 PART IIItem 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KThe following table presents additional information about assets and liabilities measured at fair value on a recurring basis and for which we have utilized significant unobservable (Level 3) inputs to determine fair value for the year ended December 31, 2013 (dollars in millions): December 31, 2013 Total realized and unrealized gains (losses) included in net income Total realized and unrealized gains (losses) included in accumulated other comprehensive income (loss) beginning balance as of December 31, 2012 Purchases, sales, issuances and settlements, net (b) Transfers into Level 3 Transfers out of Level 3 (a) Ending balance as of December 31, 2013 Amount of total gains (losses) for the year ended December 31, 2013 included in our net income relating to assets and liabilities still held as of the reporting date ASSETS: Fixed maturities, available for sale:. Corporate securities States and political subdivisions Asset-backed securities Collateralized debt obligations Commercial mortgage-backed securities Mortgage pass- through securities Collateralized mortgage obligations Total fixed maturities, available for sale Equity securities: Corporate securities Venture capital investments Total equity securities Trading securities: States and political subdivisions Collateralized debt obligations Collateralized mortgage obligations Total trading securities LIABILITIES: Liabilities for insurance products: Interest-sensitive products - embedded derivatives associated with fixed index annuity products Interest-sensitive products - embedded derivatives associated with modified coinsurance agreement Total liabilities for insurance products $ 355.5 $ 34.0 $ (.3) $ (9.8) $ 13.2 $ (33.0) $ 359.6 $ 13.1 44.0 — 1.6 324.0 (85.4) 6.2 1.9 16.9 — (.3) — 761.6 (50.1) .1 2.8 2.9 .6 7.3 5.8 13.7 24.5 — 24.5 — (7.7) — (7.7) — .1 .2 — — — — — (2.5) (2.5) — .6 — .6 — (3.6) 7.9 — — — — .1 — — — — (13.1) — — 42.2 — 246.7 (6.2) — (16.9) — 1.6 — (5.5) 13.3 (69.2) 650.1 (.1) (.3) (.4) — (.2) — (.2) — — — — — — — — — — (.6) — (5.8) (6.4) 24.5 — 24.5 — — — — — — — — — — — — — — — — (.2) — (.2) (734.0) (219.0) 49.3 — — — (903.7) 49.3 (5.5) 3.7 (739.5) (215.3) — 49.3 — — — — — — (1.8) (905.5) — 49.3 (a) For our fixed maturity securities, the majority of our transfers out of Level 3 are the result of obtaining a valuation from an independent pricing service which utilized observable inputs at the end of the period, whereas a broker quote was used as of the beginning of the period. 130 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIItem 8 Consolidated Financial Statements(b) Purchases, sales, issuances and settlements, net, represent the activity that occurred during the period that results in a change of the asset or liability but does not represent changes in fair value for the instruments held at the beginning of the period. Such activity primarily consists of purchases and sales of fixed maturity and equity securities and changes to embedded derivative instruments related to insurance products resulting from the issuance of new contracts, or changes to existing contracts. The following summarizes such activity for the year ended December 31, 2013 (dollars in millions): Purchases Sales Issuances Settlements Purchases, sales, issuances and settlements, net ASSETS: Fixed maturities, available for sale: Corporate securities Asset-backed securities Collateralized debt obligations Mortgage pass-through securities Total fixed maturities, available for sale Equity securities - corporate securities Trading securities - collateralized debt obligations LIABILITIES: Liabilities for insurance products: $ 44.0 22.0 6.0 — 72.0 24.5 — $ (10.0) $ (20.4) (91.4) (.3) (122.1) — (7.7) — $ — — — — — — — $ — — — — — — Interest-sensitive products - embedded derivatives associated with fixed index annuity products Interest-sensitive products - embedded derivatives associated with modified coinsurance agreement Total liabilities for insurance products (105.6) — (105.6) 1.4 3.7 5.1 (156.3) — (156.3) 41.5 — 41.5 34.0 1.6 (85.4) (.3) (50.1) 24.5 (7.7) (219.0) 3.7 (215.3) 131 PART IIItem 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KThe following table presents additional information about assets and liabilities measured at fair value on a recurring basis and for which we have utilized significant unobservable (Level 3) inputs to determine fair value for the year ended December 31, 2012 (dollars in millions): December 31, 2012 Total realized and unrealized gains (losses) included in net income Total realized and unrealized gains (losses) included in accumulated other comprehensive income (loss) Beginning balance as of December 31, 2011(a) Purchases, sales, issuances and settlements, net(c) Transfers into Level 3 Transfers out of Level 3(b) Ending balance as of December 31, 2012 Amount of total gains (losses) for the year ended December 31, 2012 included in our net income relating to assets and liabilities still held as of the reporting date $ 278.1 $ 88.1 $ (.2) $ 9.9 $ 68.6 $ (89.0) $ 355.5 $ AsseTs: Fixed maturities, available for sale: Corporate securities United states Treasury securities and obligations of United states government corporations and agencies states and political subdivisions Asset-backed securities Collateralized debt obligations Commercial mortgage- backed securities Mortgage pass-through securities Collateralized mortgage obligations Total fixed maturities, available for sale equity securities: Corporate securities Venture capital investments Total equity securities Trading securities: states and political subdivisions Collateralized debt obligations Commercial mortgage- backed securities Collateralized mortgage obligations Total trading securities LiAbiLiTies: Liabilities for insurance products: interest-sensitive products - embedded derivatives associated with fixed index annuity products interest-sensitive products - embedded derivatives associated with modified coinsurance agreement Total liabilities for insurance products — — — — — — — — — (3.8) — (3.8) .1 .4 — 1.3 1.8 1.6 2.1 79.7 327.3 17.3 2.2 124.8 833.1 6.4 63.5 69.9 — — .4 — .4 (1.6) (1.8) 15.2 (24.8) (2.5) (.3) .2 72.5 (3.2) (34.3) (37.5) — 6.9 — 4.5 11.4 (3.8) (26.0) (29.8) .1 .4 — 1.3 1.8 (666.3) (52.5) (15.2) (3.5) (2.0) — (669.8) (54.5) (15.2) — — (.3) — — — — — .9 6.3 21.5 .8 — (.1) — 11.9 .5 — 5.7 — 5.0 — — (57.4) — 13.1 44.0 — 324.0 (15.1) — (113.0) (.5) 39.3 91.7 (274.5) 6.2 1.9 16.9 761.6 .1 2.8 2.9 .6 7.3 — 5.8 13.7 .7 (.4) .3 — — — — — — — — — — — .5 — — — .5 — — — — — — — — (.4) — (.4) — — — (734.0) (15.2) (5.5) (739.5) — (15.2) 132 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 8 Consolidated Financial StatementsThe following table presents additional information about assets and liabilities measured at fair value on a recurring basis and for which we have utilized significant unobservable (Level 3) inputs to determine fair value for the year ended December 31, 2012 (dollars in millions): December 31, 2012 Total realized Total and unrealized realized and gains (losses) Purchases, unrealized Beginning sales, balance as of issuances and gains (losses) included in accumulated other Transfers Transfers balance as of Ending December 31, settlements, included in comprehensive into out of December 31, 2011(a) net(c) net income income (loss) Level 3 Level 3(b) 2012 Amount of total gains (losses) for the year ended December 31, 2012 included in our net income relating to assets and liabilities still held as of the reporting date Corporate securities $ 278.1 $ 88.1 $ (.2) $ 9.9 $ 68.6 $ (89.0) $ 355.5 $ AsseTs: for sale: Fixed maturities, available United states Treasury securities and obligations of United states government corporations and agencies states and political subdivisions Asset-backed securities Collateralized debt obligations Commercial mortgage- backed securities Mortgage pass-through securities Collateralized mortgage obligations Total fixed maturities, available for sale equity securities: Corporate securities Venture capital investments Total equity securities Trading securities: states and political subdivisions Collateralized debt obligations Commercial mortgage- backed securities Collateralized mortgage obligations Total trading securities LiAbiLiTies: Liabilities for insurance products: interest-sensitive products - embedded derivatives associated with fixed index annuity products interest-sensitive products - embedded derivatives associated with modified coinsurance agreement Total liabilities for insurance products 1.6 2.1 79.7 327.3 17.3 2.2 124.8 833.1 6.4 63.5 69.9 — — .4 — .4 (1.6) (1.8) 15.2 (24.8) (2.5) (.3) .2 72.5 (3.2) (34.3) (37.5) — 6.9 — 4.5 11.4 — — (.3) — — — — (3.8) (26.0) (29.8) .1 .4 — 1.3 1.8 (.5) 39.3 91.7 (274.5) — 13.1 44.0 324.0 6.2 1.9 16.9 761.6 .1 2.8 2.9 .6 7.3 — 5.8 13.7 — .9 6.3 21.5 .8 — (.1) .7 (.4) .3 — — — — — — — — — 11.9 .5 — 5.7 — 5.0 — — — .5 — — — .5 — — — — — — — (57.4) (15.1) (113.0) — — — — — (.4) — (.4) — — — — — — — — — — — — (3.8) — (3.8) .1 .4 — 1.3 1.8 (666.3) (52.5) (15.2) (734.0) (15.2) (3.5) (2.0) — (669.8) (54.5) (15.2) (5.5) (739.5) — (15.2) (a) We revised the hierarchy classification of certain fixed maturities, equity securities, trading securities and other invested assets as we believe the observability of the inputs more closely represent Level 2 valuations. (b) For our fixed maturity securities, the majority of our transfers out of Level 3 are the result of obtaining a valuation from an independent pricing service at the end of the period, whereas a broker quote was used as of the beginning of the period. (c) Purchases, sales, issuances and settlements, net, represent the activity that occurred during the period that results in a change of the asset or liability but does not represent changes in fair value for the instruments held at the beginning of the period. Such activity primarily consists of purchases and sales of fixed maturity and equity securities and changes to embedded derivative instruments related to insurance products resulting from the issuance of new contracts, or changes to existing contracts. The following summarizes such activity for the year ended December 31, 2012 (dollars in millions): Purchases Sales Issuances Settlements Purchases, sales, issuances and settlements, net AsseTs: Fixed maturities, available for sale: Corporate securities United states Treasury securities and obligations of United states government corporations and agencies states and political subdivisions Asset-backed securities Collateralized debt obligations Commercial mortgage-backed securities Mortgage pass-through securities Collateralized mortgage obligations Total fixed maturities, available for sale equity securities: Corporate securities Venture capital investments Total equity securities Trading securities: Collateralized debt obligations Collateralized mortgage obligations Total trading securities LiAbiLiTies: Liabilities for insurance products: interest-sensitive products - embedded derivatives associated with fixed index annuity products interest-sensitive products - embedded derivatives associated with modified coinsurance agreement Total liabilities for insurance products $ 110.3 $ (22.2) $ — $ — $ — — 19.0 35.4 — — 11.2 175.9 — — — 6.9 4.5 11.4 (103.3) — (103.3) (1.6) (1.8) (3.8) (60.2) (2.5) (.3) (11.0) (103.4) (3.2) (34.3) (37.5) — — — 59.9 .5 60.4 — — — — — — — — — — — — — — — — — — — — — — — — — — — — (48.4) (2.5) (50.9) 39.3 — 39.3 88.1 (1.6) (1.8) 15.2 (24.8) (2.5) (.3) .2 72.5 (3.2) (34.3) (37.5) 6.9 4.5 11.4 (52.5) (2.0) (54.5) At December 31, 2013, 90 percent of our Level 3 fixed maturities, available for sale, were investment grade and 38 percent and 55 percent of our Level 3 fixed maturities, available for sale, consisted of structured securities and corporate securities, respectively. Realized and unrealized investment gains and losses presented in the preceding tables represent gains and losses during the time the applicable financial instruments were classified as Level 3. Realized and unrealized gains (losses) on Level 3 assets are primarily reported in either net investment income for policyholder and reinsurer accounts and other special-purpose portfolios, net realized investment gains (losses) or insurance policy benefits within the consolidated statement of operations or accumulated other comprehensive income within shareholders’ equity based on the appropriate accounting treatment for the instrument. The amount presented for gains (losses) included in our net loss for assets and liabilities still held as of the reporting date primarily represents impairments for fixed maturities, available for sale, changes in fair value of trading securities and certain derivatives and changes in fair value of embedded derivative instruments included in liabilities for insurance products that exist as of the reporting date. 133 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KThe following table provides additional information about the significant unobservable (Level 3) inputs developed internally by the Company to determine fair value for certain assets and liabilities carried at fair value at December 31, 2013 (dollars in millions): Fair value at December 31, 2013 Valuation technique(s) inputs Range (weighted average) Unobservable AsseTs: Corporate securities(a) Asset-backed securities(b) Collateralized debt obligations(c) $ 260.3 35.1 240.7 Discounted cash flow analysis Discounted cash flow analysis Discounted cash flow analysis equity security(d) Other assets categorized as Level 3(e) Total LiAbiLiTies: Cost approach 24.5 114.0 Unadjusted third-party price source 674.6 Discount margins Discount margins Recoveries Constant prepayment rate Discount margins Annual default rate 1.65% - 2.90% (2.36%) 2.03% - 4.20% (3.09%) 64% - 67% (65.8%) 20% .95% - 2.00% (1.32%) 1.14% - 5.57% (3.05%) Portfolio CCC % 1.52% - 21.79% (12.57%) Not applicable Not applicable Historical cost Not applicable interest sensitive products(f ) 905.5 Discounted projected embedded derivatives 5.35% - 6.63% (5.60%) Projected portfolio yields Discount rates 0.00 - 4.64% (2.47%) surrender rates 2.80% - 54.60% (14.39%) (a) Corporate securities - The significant unobservable input used in the fair value measurement of our corporate securities is discount margin added to a riskless market yield. Significant increases (decreases) in discount margin in isolation would result in a significantly lower (higher) fair value measurement. (b) Asset-backed securities - The significant unobservable input used in the fair value measurement of our asset-backed securities is discount margin added to a riskless market yield. Significant increases (decreases) in discount margin in isolation would result in a significantly lower (higher) fair value measurement. (c) Collateralized debt obligations - The significant unobservable inputs used in the fair value measurement of our collateralized debt obligations relate to collateral performance, including default rate, recoveries and constant prepayment rate, as well as discount margins of the underlying collateral. Significant increases (decreases) in default rate in isolation would result in a significantly lower (higher) fair value measurement. Generally, a significant increase (decrease) in the constant prepayment rate and recoveries in isolation would result in a significantly higher (lower) fair value measurement. Generally a significant increase (decrease) in discount margin in isolation would result in a significantly lower (higher) fair value measurement. Generally, a change in the assumption used for the annual default rate is accompanied by a directionally similar change in the assumption used for discount margins and portfolio CCC % and a directionally opposite change in the assumption used for constant prepayment rate and recoveries. A tranche’s payment priority and investment cost basis could alter generalized fair value outcomes. (d) Equity security - The significant unobservable input used in the fair value measurement of this equity security is historical cost as that is the amount that would be required to replace the security with a comparable security. The amount represents an investment in an entity that is currently in the construction phase of a manufacturing facility. The fair value measurement is sensitive to the construction phase and operational risk of the security. (e) Other assets categorized as Level 3 - For these assets, there were no adjustments to quoted market prices obtained from third-party pricing sources. (f) Interest sensitive products - The significant unobservable inputs used in the fair value measurement of our interest sensitive products are projected portfolio yields, discount rates and surrender rates. Increases (decreases) in projected portfolio yields in isolation would lead to a higher (lower) fair value measurement. The discount rate is based on the Treasury rate adjusted by a margin. Increases (decreases) in the discount rates would lead to a lower (higher) fair value measurement. Assumed surrender rates are used to project how long the contracts remain in force. Generally, the longer the contracts are assumed to be in force the higher the fair value of the embedded derivative. 134 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 8 Consolidated Financial StatementsThe following table provides additional information about the significant unobservable (Level 3) inputs developed internally by the Company to determine fair value for certain assets and liabilities carried at fair value at December 31, 2012 (dollars in millions): Fair value at December 31, 2012 Valuation technique(s) Unobservable inputs Range (weighted average) AsseTs: Corporate securities(a) Asset-backed securities(b) Collateralized debt obligations(c) $ 248.3 33.3 331.4 Discounted cash flow analysis Discounted cash flow analysis Discounted cash flow analysis Venture capital investments(d) 2.8 Market multiples Other assets categorized as Level 3(e) Total LiAbiLiTies: interest sensitive products(f ) 162.4 Unadjusted third-party price source 778.2 739.5 Discounted projected embedded derivatives Discount margins Discount margins Recoveries Constant prepayment rate Discount margins Annual default rate 1.90% - 3.25% (2.78%) 2.78% - 3.14% (2.99%) 65% - 66% 20% .95% - 8.75% (2.02%) .95% - 5.54% (3.01%) Portfolio CCC % 1.18% - 21.56% (11.99%) 6.8 ebiTDA multiple Revenue multiple 1.5 Not applicable Not applicable Projected portfolio yields Discount rates surrender rates 5.35% - 5.61% (5.55%) 0.0 - 3.6% (1.4%) 4% - 43% (19%) (a) Corporate securities - The significant unobservable input used in the fair value measurement of our corporate securities is discount margin added to a riskless market yield. Significant increases (decreases) in discount margin in isolation would result in a significantly lower (higher) fair value measurement. (b) Asset-backed securities - The significant unobservable input used in the fair value measurement of our asset-backed securities is discount margin added to a riskless market yield. Significant increases (decreases) in discount margin in isolation would result in a significantly lower (higher) fair value measurement. (c) Collateralized debt obligations - The significant unobservable inputs used in the fair value measurement of our collateralized debt obligations relate to collateral performance, including default rate, recoveries and constant prepayment rate, as well as discount margins of the underlying collateral. Significant increases (decreases) in default rate in isolation would result in a significantly lower (higher) fair value measurement. Generally, a significant increase (decrease) in the constant prepayment rate and recoveries in isolation would result in a significantly higher (lower) fair value measurement. Generally a significant increase (decrease) in discount margin in isolation would result in a significantly lower (higher) fair value measurement. Generally, a change in the assumption used for the annual default rate is accompanied by a directionally similar change in the assumption used for discount margins and portfolio CCC % and a directionally opposite change in the assumption used for constant prepayment rate and recoveries. A tranche’s payment priority and investment cost basis could alter generalized fair value outcomes. (d) Venture capital investments - The significant unobservable inputs used in the fair value measurement of our venture capital investments are the EBITDA multiple and revenue multiple. Generally, a significant increase (decrease) in the EBITDA or revenue multiples in isolation would result in a significantly higher (lower) fair value measurement. (e) Other assets categorized as Level 3 - For these assets, there were no adjustments to quoted market prices obtained from third-party pricing sources. (f) Interest sensitive products - The significant unobservable inputs used in the fair value measurement of our interest sensitive products are projected portfolio yields, discount rates and surrender rates. Increases (decreases) in projected portfolio yields in isolation would lead to a higher (lower) fair value measurement. The discount rate is based on the Treasury rate adjusted by a margin. Increases (decreases) in the discount rates would lead to a lower (higher) fair value measurement. Assumed surrender rates are used to project how long the contracts remain in force. Generally, the longer the contracts are assumed to be in force the higher the fair value of the embedded derivative. Sales Inducements Out-of-Period Adjustments Certain of our annuity products offer sales inducements to contract holders in the form of enhanced crediting rates or bonus payments in the initial period of the contract. Certain of our life insurance products offer persistency bonuses credited to the contract holders balance after the policy has been outstanding for a specified period of time. These enhanced rates and persistency bonuses are considered sales inducements in accordance with GAAP. such amounts are deferred and amortized in the same manner as deferred acquisition costs. sales inducements deferred totaled $5.0 million, $4.4 million and $11.5 million in 2013, 2012 and 2011, respectively. Amounts amortized totaled $22.9 million, $27.1 million and $28.7 million in 2013, 2012 and 2011, respectively. The unamortized balance of deferred sales inducements was $108.6 million and $126.5 million at December 31, 2013 and 2012, respectively. The balance of insurance liabilities for persistency bonus benefits was $28.9 million and $34.6 million at December 31, 2013 and 2012, respectively. in 2013, we recorded the net effect of out-of-period adjustments which increased our insurance policy benefits by $4.7 million, increased amortization expense by $2.1 million, increased other operating costs and expenses by $1.5 million, decreased tax expense by $.7 million and decreased our net income by $7.6 million (or 3 cents per diluted share). We evaluated these adjustments taking into account both qualitative and quantitative factors and considered the impact of these adjustments in relation to the 2013 period, as well as the materiality to the periods in which they originated. The impact of recognizing these adjustments in prior years was not significant to any individual period. Management believes these adjustments are immaterial to the consolidated financial statements and all previously issued financial statements. 135 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KAssets and Liabilities Subject to Offsetting Disclosure Requirements Call options As further described in the section of this note entitled “Accounting for Derivatives”, we buy call options (including call spreads) referenced to applicable indices in an effort to offset or hedge potential increases to policyholder benefits resulting from increases in the particular index to which the policy’s return is linked. We limit our exposure to the counterparties failing to meet their obligation with respect to the call options by diversifying among several counterparties believed to be strong and credit worthy. The call options are free-standing derivatives and are recorded at fair value in the Company’s consolidated balance sheet. The Company and its subsidiaries are parties to master netting arrangements with its counterparties related to entering into various derivative contracts. However, the offsetting of assets and liabilities is not applicable to the derivative contracts that were in place at December 31, 2013 or 2012. The counterparties do not provide collateral to the Company related to their obligations under the call options. The following table summarizes information related to call options as of December 31, 2013 and 2012 (dollars in millions): Gross amounts of recognized assets Gross amounts offset in the balance sheet Net amounts of assets presented in the balance sheet Gross amounts not offset in the balance sheet Cash collateral received Financial instruments Net amount $ 156.2 $ — $ 156.2 $ — $ — $ 156.2 54.4 — 54.4 — — 54.4 December 31, 2013: Call Options December 31, 2012: Call Options Repurchase agreements As further described in the section of this note entitled “investment borrowings”, we may enter into agreements under which we sell securities subject to an obligation to repurchase the same securities. These repurchase agreements are accounted for as collateralized financing arrangements and not as a sale and subsequent repurchase of securities. The obligation to repurchase the securities is reflected as investment borrowings in the Company’s consolidated balance sheet, while the securities underlying the repurchase agreements remain in the respective investment asset accounts. There is no offsetting or netting of the investment securities assets with the repurchase agreement liabilities. in addition, as the Company does not currently have any outstanding reverse repurchase agreements, there is no such offsetting to be done with the repurchase agreements. The right of setoff for a repurchase agreement resembles a secured borrowing, whereby the collateral would be used to settle the fair value of the repurchase agreement should the Company be in default (e.g., fails to make an interest payment to the counterparty). if the counterparty were to default (e.g., declare bankruptcy), the Company could cancel the repurchase agreement (i.e., cease payment of principal and interest), and attempt collection on the amount of collateral value in excess of the repurchase agreement fair value. The collateral is held by a third party financial institution in the counterparty’s custodial account. The counterparty has the right to sell or repledge the investment securities. There were no repurchase agreements outstanding at December 31, 2013 and 2012. 136 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 8 Consolidated Financial StatementsRecently Issued Accounting Standards Pending Accounting Standards in July 2013, the Financial Accounting standards board (the “FAsb”) issued authoritative guidance regarding the financial statement presentation of an unrecognized tax benefit when a net operating loss carryforward, a similar tax loss or a tax credit carryforward exists. such guidance will require an unrecognized tax benefit, or a portion of an unrecognized tax benefit, to be presented in the financial statements as a reduction to a deferred tax asset for a net operating loss carryforward, a similar tax loss, or a tax credit carryforward, except under certain circumstances as further described in the guidance. such guidance does not require new recurring disclosures. This guidance is effective for fiscal years, and interim periods within those years, beginning after December 15, 2013. early adoption is permitted. The guidance should be applied prospectively to all unrecognized tax benefits that exist at the effective date. Retrospective application is permitted. We do not expect the adoption of this guidance to have a material impact on our consolidated financial statements. Accounting Standard Adopted on a Retrospective Basis in October 2010, the FAsb issued authoritative guidance that modified the definition of the types of costs incurred by insurance entities that could be capitalized in the acquisition of new and renewal contracts. The guidance impacts the timing of GAAP reported financial results, but has no impact on cash flows, statutory financial results or the ultimate profitability of the business. The guidance specifies that an insurance entity shall only capitalize incremental direct costs related to the successful acquisition of new or renewal insurance contracts. The guidance also states that advertising costs should be included in deferred acquisition costs only if the capitalization criteria in the direct-response advertising guidance is met. The guidance was effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2011, and was adopted by the Company on January 1, 2012. As permitted by the guidance, we elected to apply the provisions on a retrospective basis. The guidance reduced the balance of deferred acquisition costs, its amortization and the amount of costs capitalized. We are able to defer most commission payments, plus other costs directly related to the production of new business. The change did not impact the balance of the present value of future profits. Therefore, in contrast to the reduction in amortization of deferred acquisition costs, there was no change in the amortization of the present value of future profits. Adopted Accounting Standards in December 2011, the FAsb issued authoritative guidance regarding disclosures about offsetting assets and liabilities. The guidance requires an entity to disclose both gross information and net information about both instruments and transactions eligible for offset in the statement of financial position and instruments and transactions subject to an agreement similar to a master netting arrangement. The guidance is effective for annual and interim reporting periods beginning on or after January 1, 2013, with retrospective disclosures required for all comparative periods presented. in January 2013, the FAsb issued authoritative guidance that limits the scope of the new balance sheet offsetting disclosures to derivatives, repurchase agreements and securities lending transactions to the extent that they are: (i) offset in the financial statements; or (ii) subject to an enforceable master netting arrangement or similar agreement. such disclosures are included in the section of this note entitled “Assets and Liabilities subject to Offsetting Disclosure Requirements”. in June 2011, the FAsb issued authoritative guidance to increase the prominence of items reported in other comprehensive income by eliminating the option to present components of other comprehensive income as part of the statement of changes in shareholders’ equity. such guidance requires that all non-owner changes in shareholders’ equity be presented either in a single continuous statement of comprehensive income or in two separate but consecutive statements. in the two-statement approach, the first statement should present total net income and its components followed consecutively by a second statement that should present total other comprehensive income, the components of other comprehensive income and the total of comprehensive income. The guidance was applied retrospectively and is effective for fiscal years, and interim periods within those years, beginning after December 15, 2011. The adoption of this guidance resulted in a change in the presentation of our financial statements but did not have any impact on our financial condition, operating results or cash flows. in May 2011, the FAsb issued authoritative guidance which clarifies or updates requirements for measuring fair value and for disclosing information about fair value measurements. The guidance clarifies: (i) the application of the highest and best use and valuation premise concepts; (ii) measuring the fair value of an instrument classified in a reporting entity’s shareholders’ equity; and (iii) disclosure of quantitative information about the unobservable inputs used in a fair value measurement that is categorized within Level 3 of the fair value hierarchy. The guidance changes certain requirements for measuring fair value or disclosing information about fair value measurements including: (i) measuring the fair value of financial instruments that are managed within a portfolio; (ii) application of premiums and discounts in a fair value measurement; and (iii) additional disclosures about fair value measurements. such additional disclosures include a description of the valuation process used for measuring Level 3 instruments and the sensitivity of the Level 3 fair value measurement to changes in unobservable inputs and the interrelationships between those unobservable inputs, if any. The guidance was effective prospectively for interim and annual periods beginning after December 15, 2011. Refer to the note to our consolidated financial statements entitled “Fair Value Measurements” for additional disclosures required by this guidance. The adoption of this guidance expanded our disclosures, but did not have a material impact on our financial condition, operating results or cash flows. 137 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-K3. INVESTMENTS At December 31, 2013, the amortized cost, gross unrealized gains and losses, estimated fair value and other-than-temporary impairments in accumulated other comprehensive income of fixed maturities, available for sale, and equity securities were as follows (dollars in millions): Amortized cost Gross unrealized gains Gross unrealized losses Estimated fair value Other-than-temporary impairments included in accumulated other comprehensive income investment grade(a): Corporate securities United states Treasury securities and obligations of United states government corporations and agencies states and political subdivisions Asset-backed securities Collateralized debt obligations Commercial mortgage-backed securities Mortgage pass-through securities Collateralized mortgage obligations Total investment grade fixed maturities, available for sale below-investment grade(a): Corporate securities states and political subdivisions Asset-backed securities Collateralized debt obligations Collateralized mortgage obligations $ 13,372.9 $ 1,086.2 $ (120.9) $ 14,338.2 $ 71.1 2,130.2 869.9 259.4 1,517.1 12.7 936.2 19,169.5 1,314.5 6.4 523.5 27.6 819.1 2.6 106.8 41.6 7.4 97.7 .7 34.3 1,377.3 53.4 — 34.3 .1 60.9 (.6) (38.5) (3.9) (.1) (5.8) — (1.3) (171.1) (32.7) (.5) (3.3) (.4) (.3) 73.1 2,198.5 907.6 266.7 1,609.0 13.4 969.2 20,375.7 1,335.2 5.9 554.5 27.3 879.7 Total below-investment grade fixed maturities, available for sale TOTAL FIXED MATURITIES, AVAILABLE FOR SALE $ 21,860.6 $ 237.9 $ EQUITY SECURITIES 2,691.1 $ 148.7 1,526.0 $ 16.3 $ (37.2) 2,802.6 (208.3) $ 23,178.3 $ (4.9) $ 249.3 — — — — — — — — — — — — — (4.3) (4.3) (4.3) (a) Investment ratings – Investment ratings are assigned the second lowest rating by Nationally Recognized Statistical Rating Organizations (“NRSROs”) (Moody’s Investor Services, Inc. (“Moody’s”), S&P or Fitch Ratings (“Fitch”)), or if not rated by such firms, the rating assigned by the National Association of Insurance Commissioners (the “NAIC”). NAIC designations of “1” or “2” include fixed maturities generally rated investment grade (rated “Baa3” or higher by Moody’s or rated “BBB-” or higher by S&P and Fitch). NAIC designations of “3” through “6” are referred to as below-investment grade (which generally are rated “Ba1” or lower by Moody’s or rated “BB+” or lower by S&P and Fitch). References to investment grade or below-investment grade throughout our consolidated financial statements are determined as described above. The NAiC evaluates the fixed maturity investments of insurers for regulatory and capital assessment purposes and assigns securities to one of six credit quality categories called NAiC designations, which are used by insurers when preparing their annual statements based on statutory accounting principles. The NAiC designations are generally similar to the credit quality designations of the NRsROs for marketable fixed maturity securities, except for certain structured securities. However, certain structured securities rated below investment grade by the NRsROs can be assigned NAiC 1 or NAiC 2 designations dependent on the cost basis of the holding relative to estimated recoverable amounts as determined by the NAiC. The following summarizes the NAiC designations and NRsRO equivalent ratings: NAIC Designation 1 2 3 4 5 6 NRSRO Equivalent Rating AAA/AA/A bbb bb b CCC and lower in or near default A summary of our fixed maturity securities, available for sale, by NAiC designations (or for fixed maturity securities held by non-regulated entities, based on NRsRO ratings) as of December 31, 2013 is as follows (dollars in millions): NAIC designation 1 2 3 4 5 6 138 CNO FINANCIAL GROUP, INC. - Form 10-K Amortized cost 10,215.3 $ 10,265.8 1,051.3 297.6 30.6 — 21,860.6 $ Estimated fair value 10,926.5 10,852.3 1,066.1 303.4 29.5 .5 23,178.3 $ $ Percentage of total estimated fair value 47.2% 46.8 4.6 1.3 .1 — 100.0% PART IIITEM 8 Consolidated Financial StatementsAt December 31, 2012, the amortized cost, gross unrealized gains and losses, estimated fair value and other-than-temporary impairments in accumulated other comprehensive income of fixed maturities, available for sale, and equity securities were as follows (dollars in millions): Amortized cost Gross unrealized gains Gross unrealized losses Estimated fair value Other-than-temporary impairments included in accumulated other comprehensive income investment grade: Corporate securities United states Treasury securities and obligations of United states government corporations and agencies states and political subdivisions Debt securities issued by foreign governments Asset-backed securities Collateralized debt obligations Commercial mortgage-backed securities Mortgage pass-through securities Collateralized mortgage obligations Total investment grade fixed maturities, available for sale below-investment grade: Corporate securities states and political subdivisions Asset-backed securities Collateralized debt obligations Collateralized mortgage obligations $ 13,531.8 $ 2,221.4 $ (12.1) $ 15,741.1 $ 93.9 1,840.7 .8 1,002.9 311.5 1,325.7 20.6 1,157.7 19,285.6 1,055.8 15.3 360.9 5.5 903.7 5.6 277.3 — 70.9 7.5 152.3 1.2 107.2 2,843.4 65.3 — 31.4 .5 79.6 — (4.3) — (2.8) (1.0) (.6) — (.7) (21.5) (8.1) (.9) (2.4) — — 99.5 2,113.7 .8 1,071.0 318.0 1,477.4 21.8 1,264.2 22,107.5 1,113.0 14.4 389.9 6.0 983.3 Total below-investment grade fixed maturities, available for sale TOTAL FIXED MATURITIES, AVAILABLE FOR SALE EQUITY SECURITIES 2,341.2 $ 21,626.8 $ 167.1 $ $ 176.8 3,020.2 $ 5.9 $ (11.4) (32.9) $ 24,614.1 $ 2,506.6 (1.6) $ 171.4 — — — — — — — — (.8) (.8) — — — — (5.2) (5.2) (6.0) Accumulated other comprehensive income is primarily comprised of the net effect of unrealized appreciation (depreciation) on our investments. These amounts, included in shareholders’ equity as of December 31, 2013 and 2012, were as follows (dollars in millions): Net unrealized appreciation (depreciation) on fixed maturity securities, available for sale, on which an other-than-temporary impairment loss has been recognized Net unrealized gains on all other investments Adjustment to present value of future profits(a) Adjustment to deferred acquisition costs Adjustment to insurance liabilities Unrecognized net loss related to deferred compensation plan Deferred income tax liabilities ACCUMULATED OTHER COMPREHENSIVE INCOME 2013 2012 6.5 1,322.6 (47.7) (137.0) — (7.1) (405.5) 731.8 $ $ 9.8 2,986.5 (193.0) (452.9) (489.8) (7.9) (655.3) 1,197.4 $ $ (a) The present value of future profits is the value assigned to the right to receive future cash flows from contracts existing at the Effective Date. At December 31, 2013, adjustments to the present value of future profits and deferred tax assets included $(27.8) million and $9.9  million, respectively, for premium deficiencies that would exist on certain long-term health products if unrealized gains on the assets backing such products had been realized and the proceeds from the sales of such assets were invested at then current yields. At December 31, 2012, adjustments to the present value of future profits, deferred acquisition costs, insurance liabilities and deferred tax assets included $(162.3) million, $(149.9) million, $(489.8)  million and $288.7 million, respectively, for premium deficiencies that would exist on certain long-term health products if unrealized gains on the assets backing such products had been realized and the proceeds from the sales of such assets were invested at then current yields. 139 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KBelow-Investment Grade Securities At December 31, 2013, the amortized cost of the Company’s below-investment grade fixed maturity securities was $2,691.1 million, or 12 percent of the Company’s fixed maturity portfolio. The estimated fair value of the below-investment grade portfolio was $2,802.6 million, or 104 percent of the amortized cost. below-investment grade corporate debt securities typically have different characteristics than investment grade corporate debt securities. based on historical performance, probability of default by the borrower is significantly greater for below-investment grade corporate debt securities and in many cases severity of loss is relatively greater as such securities are generally unsecured and often subordinated to other indebtedness of the issuer. Also, issuers of below-investment grade corporate debt securities frequently have higher levels of debt relative to investment-grade issuers, hence, all other things being equal, are generally more sensitive to adverse economic conditions. The Company attempts to reduce the overall risk related to its investment in below-investment grade securities, as in all investments, through careful credit analysis, strict investment policy guidelines, and diversification by issuer and/or guarantor and by industry. Contractual Maturity The following table sets forth the amortized cost and estimated fair value of fixed maturities, available for sale, at December 31, 2013, by contractual maturity. Actual maturities will differ from contractual maturities because certain borrowers may have the right to call or prepay obligations with or without penalties. in addition, structured securities (such as asset-backed securities, collateralized debt obligations, commercial mortgage-backed securities, mortgage pass-through securities and collateralized mortgage obligations, collectively referred to as “structured securities”) frequently include provisions for periodic principal payments and permit periodic unscheduled payments. (Dollars in millions) Due in one year or less Due after one year through five years Due after five years through ten years Due after ten years subtotal structured securities TOTAL FIXED MATURITIES, AVAILABLE FOR SALE Net Investment Income Net investment income consisted of the following (dollars in millions): Fixed maturities Trading income related to policyholder and reinsurer accounts and other special-purpose portfolios equity securities Mortgage loans Policy loans Options related to fixed index products: Option income Change in value of options Other invested assets Cash and cash equivalents Gross investment income Less investment expenses NET INVESTMENT INCOME Amortized cost 155.2 $ 2,008.5 3,920.6 10,810.8 16,895.1 4,965.5 21,860.6 $ Estimated fair value 157.4 2,188.6 4,219.0 11,385.9 17,950.9 5,227.4 23,178.3 $ $ 2013 1,288.9 80.7 8.4 96.3 17.3 77.4 100.1 14.4 .5 1,684.0 20.0 1,664.0 $ $ 2012 1,280.9 62.4 4.4 99.8 17.1 .4 25.1 14.4 .6 1,505.1 18.7 1,486.4 $ $ 2011 1,233.8 14.6 1.7 111.7 17.6 36.5 (57.7) 14.5 .4 1,373.1 19.0 1,354.1 $ $ The estimated fair value of fixed maturity investments and mortgage loans not accruing investment income totaled $.5 million and $.5 million at December 31, 2013 and 2012, respectively. 140 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 8 Consolidated Financial StatementsNet Realized Investment Gains (Losses) The following table sets forth the net realized investment gains (losses) for the periods indicated (dollars in millions): Fixed maturity securities, available for sale: Realized gains on sale Realized losses on sale impairments: Total other-than-temporary impairment losses Other-than-temporary impairment losses recognized in accumulated other comprehensive income Net impairment losses recognized Net realized investment gains from fixed maturities equity securities Commercial mortgage loans impairments of mortgage loans and other investments Other NET REALIZED INVESTMENT GAINS During 2013, we recognized net realized investment gains of $33.4 million, which were comprised of $51.8 million of net gains from the sales of investments (primarily fixed maturities) with proceeds of $2.3 billion, the decrease in fair value of certain fixed maturity investments with embedded derivatives of $6.8 million and $11.6 million of writedowns of investments for other than temporary declines in fair value recognized through net income. During 2012, we recognized net realized investment gains of $81.1 million, which were comprised of $98.8 million of net gains from the sales of investments (primarily fixed maturities) with proceeds of $2.1 billion, the increase in fair value of certain fixed maturity investments with embedded derivatives of $20.1 million and $37.8 million of writedowns of investments for other than temporary declines in fair value recognized through net income. During 2011, we recognized net realized investment gains of $61.8  million, which were comprised of $96.4 million of net gains from the sales of investments (primarily fixed maturities) with proceeds of $5.5 billion and $34.6 million of writedowns of investments for other than temporary declines in fair value recognized through net income ($39.9 million, prior to the $5.3 million of impairment losses recognized through accumulated other comprehensive income). At December 31, 2013, fixed maturity securities in default or considered nonperforming had an aggregate amortized cost and a carrying value of nil and $.5 million, respectively. During 2011, we completed the commutation of an investment made by our Predecessor in a guaranteed investment contract issued by a bermuda insurance company pursuant to which we received government agency securities as well as equity interests in certain corporate investments with an aggregate fair value of $197.5 million in exchange for our holdings with a book value of $201.5 million (resulting in a net realized loss of $4.0 million). During 2011, we recognized impairment charges of $11.5 million on the underlying invested assets. During 2013, the $11.6 million of other-than-temporary impairments we recorded in earnings included: (i) $5.0 million of losses on a corporate security; (ii) $2.5 million of losses on an 2013 2012 2011 $ $ 57.7 (11.4) $ 115.4 (15.4) (7.1) — (7.1) 39.2 4.8 (1.1) (4.5) (5.0) 33.4 $ (1.0) — (1.0) 99.0 .1 (3.7) (36.8) 22.5 81.1 $ $ 183.1 (59.9) (19.2) 5.3 (13.9) 109.3 (.2) (29.3) (20.7) 2.7 61.8 equity security; and (iii) $4.1 million of losses primarily related to fixed maturity securities following unforeseen issue-specific events or conditions. During 2013, the $11.4 million of realized losses on sales of $477.5  million of fixed maturity securities, available for sale, included: (i) $2.5 million of losses related to the sales of mortgage-backed securities and asset-backed securities; and (ii) $8.9 million of additional losses primarily related to various corporate securities. securities are generally sold at a loss following unforeseen issue-specific events or conditions or shifts in perceived risks. These reasons include but are not limited to: (i) changes in the investment environment; (ii) expectation that the market value could deteriorate further; (iii) desire to reduce our exposure to an asset class, an issuer or an industry; (iv) prospective or actual changes in credit quality; or (v) changes in expected cash flows. During 2012, the $37.8 million of other-than-temporary impairments we recorded in earnings included: (i) $5.4 million of losses related to certain commercial mortgage loans; (ii) $29.9 million of losses on equity securities primarily related to investments obtained through the commutation of an investment made by our Predecessor (as further described above); and (iii) $2.5 million of losses on other investments following unforeseen issue-specific events or conditions. During 2012, the $15.4 million of realized losses on sales of $402.5 million of fixed maturity securities, available for sale, included: (i) $5.2 million of losses related to the sales of mortgage-backed securities and asset-backed securities; and (ii) $10.2 million of additional losses primarily related to various corporate securities. During 2011, the $34.6 million of other-than-temporary impairments we recorded in earnings included: (i) $11.5 million on an investment in a guaranteed investment contract as discussed above; (ii) $11.8 million of losses related to certain commercial mortgage loans; (iii) $4.3 million related to investments held by a Vie as a result of our intent to sell such investments; and (iv) $7.0 million of losses on other investments following unforeseen issue- specific events or conditions. 141 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KDuring 2011, the $59.9 million of realized losses on sales of $1.0 billion of fixed maturity securities, available for sale, included: (i) $24.1 million of losses related to the sales of mortgage-backed securities and asset-backed securities; (ii) $13.4 million related to sales of securities issued by state and political subdivisions; (iii) $8.9 million related to the partial commutation of a guaranteed investment contract as discussed above; and (iv) $13.5 million of additional losses primarily related to various corporate securities. Our fixed maturity investments are generally purchased in the context of various long-term strategies, including funding insurance liabilities, so we do not generally seek to generate short-term realized gains through the purchase and sale of such securities. in certain circumstances, including those in which securities are selling at prices which exceed our view of their underlying economic value, or when it is possible to reinvest the proceeds to better meet our long-term asset-liability objectives, we may sell certain securities. We regularly evaluate all of our investments with unrealized losses for possible impairment. Our assessment of whether unrealized losses are “other than temporary” requires significant judgment. Factors considered include: (i) the extent to which fair value is less than the cost basis; (ii) the length of time that the fair value has been less than cost; (iii) whether the unrealized loss is event driven, credit-driven or a result of changes in market interest rates or risk premium; (iv) the near-term prospects for specific events, developments or circumstances likely to affect the value of the investment; (v) the investment’s rating and whether the investment is investment-grade and/or has been downgraded since its purchase; (vi) whether the issuer is current on all payments in accordance with the contractual terms of the investment and is expected to meet all of its obligations under the terms of the investment; (vii) whether we intend to sell the investment or it is more likely than not that circumstances will require us to sell the investment before recovery occurs; (viii) the underlying current and prospective asset and enterprise values of the issuer and the extent to which the recoverability of the carrying value of our investment may be affected by changes in such values; (ix) projections of, and unfavorable changes in, cash flows on structured securities including mortgage-backed and asset-backed securities; (x) our best estimate of the value of any collateral; and (xi) other objective and subjective factors. Future events may occur, or additional information may become available, which may necessitate future realized losses in our portfolio. significant losses could have a material adverse effect on our consolidated financial statements in future periods. impairment losses on equity securities are recognized in net income. The manner in which impairment losses on fixed maturity securities, available for sale, are recognized in the financial statements is dependent on the facts and circumstances related to the specific security. if we intend to sell a security or it is more likely than not that we would be required to sell a security before the recovery of its amortized cost, the security is other-than- temporarily impaired and the full amount of the impairment is recognized as a loss through earnings. if we do not expect to recover the amortized cost basis, we do not plan to sell the security, and if it is not more likely than not that we would be required to sell a security before the recovery of its amortized cost, less any current period credit loss, the recognition of the other-than-temporary impairment is bifurcated. We recognize the credit loss portion in net income and the noncredit loss portion in accumulated other comprehensive income. We estimate the amount of the credit loss component of a fixed maturity security impairment as the difference between amortized cost and the present value of the expected cash flows of the security. The present value is determined using the best estimate of future cash flows discounted at the effective interest rate implicit to the security at the date of purchase or the current yield to accrete an asset-backed or floating rate security. The methodology and assumptions for establishing the best estimate of future cash flows vary depending on the type of security. For most structured securities, cash flow estimates are based on bond specific facts and circumstances that may include collateral characteristics, expectations of delinquency and default rates, loss severity, prepayment speeds and structural support, including excess spread, subordination and guarantees. For corporate bonds, cash flow estimates are derived from scenario-based outcomes of expected corporate restructurings or the disposition of assets using bond specific facts and circumstances. The previous amortized cost basis less the impairment recognized in net income becomes the security’s new cost basis. We accrete the new cost basis to the estimated future cash flows over the expected remaining life of the security, except when the security is in default or considered nonperforming. The remaining noncredit impairment, which is recorded in accumulated other comprehensive income, is the difference between the security’s estimated fair value and our best estimate of future cash flows discounted at the effective interest rate prior to impairment. The remaining noncredit impairment typically represents changes in the market interest rates, current market liquidity and risk premiums. As of December 31, 2013, other- than-temporary impairments included in accumulated other comprehensive income of $4.3 million (before taxes and related amortization) related to structured securities. Mortgage loans are impaired when it is probable that we will not collect the contractual principal and interest on the loan. We measure impairment based upon the difference between the carrying value of the loan and the estimated fair value of the collateral securing the loan less cost to sell. 142 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 8 Consolidated Financial StatementsThe following table summarizes the amount of credit losses recognized in earnings on fixed maturity securities, available for sale, held at the beginning of the period, for which a portion of the other-than-temporary impairment was also recognized in accumulated other comprehensive income for the years ended December 31, 2013, 2012 and 2011 (dollars in millions): Credit losses on fixed maturity securities, available for sale, beginning of period $ Add: credit losses on other-than-temporary impairments not previously recognized Less: credit losses on securities sold Less: credit losses on securities impaired due to intent to sell(a) Add: credit losses on previously impaired securities Less: increases in cash flows expected on previously impaired securities CREDIT LOSSES ON FIXED MATURITY SECURITIES, AVAILABLE FOR SALE, END OF PERIOD Year ended December 31, 2013 (1.6) — .3 — — — 2012 (2.0) $ $ — .4 — — — 2011 (6.1) (1.1) 5.2 — — — $ (1.3) $ (1.6) $ (2.0) (a) Represents securities for which the amount previously recognized in accumulated other comprehensive income was recognized in earnings because we intend to sell the security or we more likely than not will be required to sell the security before recovery of its amortized cost basis. Investments with Unrealized Losses The following table sets forth the amortized cost and estimated fair value of those fixed maturities, available for sale, with unrealized losses at December 31, 2013, by contractual maturity. Actual maturities will differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without penalties. structured securities frequently include provisions for periodic principal payments and permit periodic unscheduled payments. (Dollars in millions) Due in one year or less Due after one year through five years Due after five years through ten years Due after ten years subtotal structured securities TOTAL Amortized cost 18.5 69.8 532.5 2,725.4 3,346.2 691.7 4,037.9 $ Estimated fair value 18.5 $ 68.1 515.9 2,550.5 3,153.0 676.6 3,829.6 $ $ There was one investment in our portfolio rated below-investment grade which has been continuously in an unrealized loss position exceeding 20 percent of the cost basis for greater than or equal to six months and less than 12 months at December 31, 2013. such investment had a cost basis, unrealized loss and estimated fair value of $29.9 million, $9.0 million and $20.9 million, respectively. The following table summarizes the gross unrealized losses and fair values of our investments with unrealized losses that are not deemed to be other-than-temporarily impaired, aggregated by investment category and length of time that such securities have been in a continuous unrealized loss position, at December 31, 2013 (dollars in millions): Description of securities United states Treasury securities and obligations of United states government corporations and agencies states and political subdivisions Corporate securities Asset-backed securities Collateralized debt obligations Commercial mortgage-backed securities Mortgage pass-through securities Collateralized mortgage obligations TOTAL FIXED MATURITIES, AVAILABLE FOR SALE EQUITY SECURITIES Less than 12 months 12 months or greater Total Fair value Unrealized losses Unrealized Fair value losses Fair value Unrealized losses $ 23.8 473.6 2,406.1 308.4 46.7 161.8 1.6 121.8 $ 3,543.8 26.8 $ $ $ $ (.6) (30.3) (132.8) (6.5) (.5) (5.8) — (1.6) (178.1) (4.9) $ — $ 79.2 170.3 32.5 — — 1.6 2.2 285.8 $ — $ $ $ — $ (8.7) (20.8) (.7) — — — — (30.2) 23.8 552.8 2,576.4 340.9 46.7 161.8 3.2 124.0 $ 3,829.6 26.8 — $ $ $ $ (.6) (39.0) (153.6) (7.2) (.5) (5.8) — (1.6) (208.3) (4.9) 143 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KThe following table summarizes the gross unrealized losses and fair values of our investments with unrealized losses that are not deemed to be other-than-temporarily impaired, aggregated by investment category and length of time that such securities have been in a continuous unrealized loss position, at December 31, 2012 (dollars in millions): Less than 12 months 12 months or greater Total Description of securities states and political subdivisions Corporate securities Asset-backed securities Collateralized debt obligations Commercial mortgage-backed securities Mortgage pass-through securities Collateralized mortgage obligations TOTAL FIXED MATURITIES, AVAILABLE FOR SALE EQUITY SECURITIES Fair value 48.3 $ 338.1 41.7 19.4 4.9 — 27.0 479.4 17.8 $ $ $ Unrealized losses (1.8) (11.2) (.3) (.4) (.1) — (.4) (14.2) (1.6) $ $ Fair value 68.7 $ 174.5 111.6 32.5 6.2 1.9 33.8 429.2 $ $ $ — $ Unrealized $ losses Fair value 117.0 $ (3.4) 512.6 (9.0) 153.3 (4.9) 51.9 (.6) 11.1 (.5) 1.9 — 60.8 (.3) 908.6 (18.7) 17.8 $ — $ $ Unrealized losses (5.2) (20.2) (5.2) (1.0) (.6) — (.7) (32.9) (1.6) $ $ based on management’s current assessment of investments with unrealized losses at December 31, 2013, the Company believes the issuers of the securities will continue to meet their obligations (or with respect to equity-type securities, the investment value will recover to its cost basis). While we do not have the intent to sell securities with unrealized losses and it is not more likely than not that we will be required to sell securities with unrealized losses prior to their anticipated recovery, our intent on an individual security may change, based upon market or other unforeseen developments. in such instances, if a loss is recognized from a sale subsequent to a balance sheet date due to these unexpected developments, the loss is recognized in the period in which we had the intent to sell the security before its anticipated recovery. Structured Securities At December 31, 2013 fixed maturity investments included structured securities with an estimated fair value of $5.2 billion (or 22.6 percent of all fixed maturity securities). The yield characteristics of structured securities generally differ in some respects from those of traditional corporate fixed-income securities or government securities. For example, interest and principal payments on structured securities may occur more frequently, often monthly. in many instances, we are subject to variability in the amount and timing of principal and interest payments. For example, in many cases, partial prepayments may occur at the option of the issuer and prepayment rates are influenced by a number of factors that cannot be predicted with certainty, including: the relative sensitivity of prepayments on the underlying assets backing the security to changes in interest rates and asset values; the availability of alternative financing; a variety of economic, geographic and other factors; the timing, pace and proceeds of liquidations of defaulted collateral; and various security-specific structural considerations (for example, the repayment priority of a given security in a securitization structure). in addition, the total amount of payments for non- agency structured securities may be affected by changes to cumulative default rates or loss severities of the related collateral. Historically, the rate of prepayments on structured securities has tended to increase when prevailing interest rates have declined significantly in absolute terms and also relative to the interest rates on the underlying collateral. The yields recognized on structured securities purchased at a discount to par will increase (relative to the stated rate) when the underlying collateral prepays faster than CNO FINANCIAL GROUP, INC. - Form 10-K 144 expected. The yields recognized on structured securities purchased at a premium will decrease (relative to the stated rate) when the underlying collateral prepays faster than expected. When interest rates decline, the proceeds from prepayments may be reinvested at lower rates than we were earning on the prepaid securities. When interest rates increase, prepayments may decrease below expected levels. When this occurs, the average maturity and duration of structured securities increases, decreasing the yield on structured securities purchased at discounts and increasing the yield on those purchased at a premium because of a decrease in the annual amortization of premium. For structured securities included in fixed maturities, available for sale, that were purchased at a discount or premium, we recognize investment income using an effective yield based on anticipated future prepayments and the estimated final maturity of the securities. Actual prepayment experience is periodically reviewed and effective yields are recalculated when differences arise between the prepayments originally anticipated and the actual prepayments received and currently anticipated. For credit sensitive mortgage- backed and asset-backed securities, and for securities that can be prepaid or settled in a way that we would not recover substantially all of our investment, the effective yield is recalculated on a prospective basis. Under this method, the amortized cost basis in the security is not immediately adjusted and a new yield is applied prospectively. For all other structured and asset-backed securities, the effective yield is recalculated when changes in assumptions are made, and reflected in our income on a retrospective basis. Under this method, the amortized cost basis of the investment in the securities is adjusted to the amount that would have existed had the new effective yield been applied since the acquisition of the securities. such adjustments were not significant in 2013. For purchased credit impaired (“PCi”) securities, at acquisition, the difference between the undiscounted expected future cash flows and the recorded investment in the securities represents the initial accretable yield, which is to be accreted into net investment income over the securities’ remaining lives on a level-yield basis. subsequently, effective yields recognized on PCi securities are recalculated and adjusted prospectively to reflect changes in the contractual benchmark interest rates on variable rate securities and any significant increases in undiscounted expected future cash flows arising due to reasons other than interest rate changes. significant decreases in expected cash flows arising from credit events would result in impairment if such security’s fair value is below amortized cost. PART IIITEM 8 Consolidated Financial StatementsThe following table sets forth the par value, amortized cost and estimated fair value of structured securities, summarized by interest rates on the underlying collateral, at December 31, 2013 (dollars in millions): below 4 percent 4 percent – 5 percent 5 percent – 6 percent 6 percent – 7 percent 7 percent – 8 percent 8 percent and above TOTAL STRUCTURED SECURITIES Par value 981.3 830.8 2,532.4 759.2 116.7 43.9 5,264.3 $ $ Amortized cost 912.5 785.0 2,389.0 714.7 119.1 45.2 4,965.5 $ $ Estimated fair value 927.8 804.0 2,546.6 773.5 129.5 46.0 5,227.4 $ $ The amortized cost and estimated fair value of structured securities at December 31, 2013, summarized by type of security, were as follows (dollars in millions): Type Pass-throughs, sequential and equivalent securities Planned amortization classes, target amortization classes and accretion-directed bonds Commercial mortgage-backed securities Asset-backed securities Collateralized debt obligations Other TOTAL STRUCTURED SECURITIES Estimated fair value Amount 1,469.9 357.5 1,609.0 1,462.1 294.0 34.9 5,227.4 $ $ Percent of fixed maturities 6.3% 1.6 6.9 6.3 1.3 .2 22.6% $ Amortized cost 1,398.8 336.9 1,517.1 1,393.4 287.0 32.3 4,965.5 $ Pass-throughs, sequentials and equivalent securities have unique prepayment variability characteristics. Pass-through securities typically return principal to the holders based on cash payments from the underlying mortgage obligations. sequential securities return principal to tranche holders in a detailed hierarchy. Planned amortization classes, targeted amortization classes and accretion- directed bonds adhere to fixed schedules of principal payments as long as the underlying mortgage loans experience prepayments within certain estimated ranges. in most circumstances, changes in prepayment rates are first absorbed by support or companion classes insulating the timing of receipt of cash flows from the consequences of both faster prepayments (average life shortening) and slower prepayments (average life extension). securities are Commercial mortgage-backed secured by commercial real estate mortgages, generally income producing properties that are managed for profit. Property types include multi-family dwellings including apartments, retail centers, hotels, restaurants, hospitals, nursing homes, warehouses, and office buildings. While most commercial mortgage-backed securities have call protection features whereby underlying borrowers may not prepay their mortgages for stated periods of time without incurring prepayment penalties, recoveries on defaulted collateral may result in involuntary prepayments. Commercial Mortgage Loans At December 31, 2013, the mortgage loan balance was primarily loans. Approximately comprised of commercial mortgage 12 percent, 8 percent, 6 percent, 5 percent, 5 percent, 5 percent and 5 percent of the mortgage loan balance were on properties located in California, Texas, Minnesota, Georgia, Maryland, Colorado and illinois, respectively. No other state comprised greater than five percent of the mortgage loan balance. None of the commercial mortgage loan balance was noncurrent at December 31, 2013. Our commercial mortgage loan portfolio is comprised of large commercial mortgage loans. We do not hold groups of smaller- balance homogeneous loans. Our loans have risk characteristics that are individually unique. Accordingly, we measure potential losses on a loan-by-loan basis rather than establishing an allowance for losses on mortgage loans. The following table provides the carrying value and estimated fair value of our outstanding mortgage loans and the underlying collateral as of December 31, 2013 (dollars in millions): Estimated fair value Loan-to-value ratio(a) Less than 60% 60% to 70% Greater than 70% to 80% Greater than 80% to 90% Greater than 90% TOTAL $ $ Carrying value Mortgage loans 779.8 $ 386.4 409.5 141.4 32.4 1,749.5 744.4 386.0 420.0 141.6 37.5 1,729.5 $ Collateral 2,254.5 592.4 563.8 164.9 40.6 3,616.2 $ $ (a) Loan-to-value ratios are calculated as the ratio of: (i) the carrying value of the commercial mortgage loans; to (ii) the estimated fair value of the underlying collateral. 145 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KOther Investment Disclosures Life insurance companies are required to maintain certain investments on deposit with state regulatory authorities. such assets had aggregate carrying values of $65.6 million and $67.8 million at December 31, 2013 and 2012, respectively. The changes in unrealized appreciation (depreciation) included in accumulated other comprehensive income are net of reclassification adjustments for after-tax net gains from the sale of investments included in net income of approximately $78 million, $5 million and $38 million for the years ended December 31, 2013, 2012 and 2011, respectively. CNO had no fixed maturity investments that were in excess of 10 percent of shareholders’ equity at December 31, 2013 and 2012. 4. LIABILITIES FOR INSURANCE PRODUCTS Our future policy benefits are summarized as follows (dollars in millions): Long-term care Traditional life insurance contracts Accident and health contracts interest-sensitive life insurance contracts Annuities and supplemental contracts with life contingencies TOTAL Withdrawal assumption Company experience Company experience Company experience Company experience Company experience Morbidity assumption Company experience Company experience Company experience Company experience Company experience Mortality assumption Company experience (a) Company experience Company experience (b) Interest rate assumption 2013 2012 6% $ 4,999.7 $ 5,220.6 5% 5% 6% 4% 2,517.5 2,466.8 526.5 2,444.6 2,443.6 513.8 712.0 11,222.5 $ $ 696.8 11,319.4 (a) Principally, modifications of: (i) the 1965 - 70 and 1975 - 80 Basic Tables; and (ii) the 1941, 1958 and 1980 Commissioners’ Standard Ordinary Tables; as well as Company experience. (b) Principally, modifications of: (i) the 1971 Individual Annuity Mortality Table; (ii) the 1983 Table “A”; and (iii) the Annuity 2000 Mortality Table; as well as Company experience. Our policyholder account balances are summarized as follows (dollars in millions): Fixed index annuities Other annuities interest-sensitive life insurance contracts TOTAL 2013 4,093.9 6,013.0 2,669.5 12,776.4 $ $ 2012 3,779.7 6,400.3 2,733.1 12,913.1 $ $ The Company establishes reserves for insurance policy benefits based on assumptions as to investment yields, mortality, morbidity, withdrawals, lapses and maintenance expenses. These reserves include amounts for estimated future payment of claims based on actuarial assumptions. The balance is based on the Company’s best estimate of the future policyholder benefits to be incurred on this business, given recent and expected future changes in experience. Changes in the unpaid claims reserve (included in claims payable) and disabled life reserves related to accident and health insurance (included in the liability for future policy benefits) were as follows (dollars in millions): balance, beginning of the year incurred claims (net of reinsurance) related to: Current year Prior years(a) Total incurred interest on claim reserves Paid claims (net of reinsurance) related to: Current year Prior years Total paid Net change in balance for reinsurance assumed and ceded BALANCE, END OF THE YEAR 2013 1,679.3 $ 2012 1,637.3 $ 1,511.1 (162.3) 1,348.8 75.2 870.0 659.9 1,529.9 136.7 1,710.1 $ 1,570.1 (56.4) 1,513.7 77.8 891.3 663.9 1,555.2 5.7 1,679.3 $ 2011 1,543.7 1,545.8 (41.7) 1,504.1 78.4 866.5 626.2 1,492.7 3.8 1,637.3 $ $ (a) The reserves and liabilities we establish are necessarily based on estimates, assumptions and prior years’ statistics. Such amounts will fluctuate based upon the estimation procedures used to determine the amount of unpaid losses. It is possible that actual claims will exceed our reserves and have a material adverse effect on our results of operations and financial condition. 146 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 8 Consolidated Financial Statements5. INCOME TAXES The components of income tax expense were as follows (dollars in millions): Current tax expense Deferred tax expense Deferred tax benefit on loss related to reinsurance transaction Deferred tax benefit related to loss on extinguishment of debt Valuation allowance applicable to current year income income tax expense calculated based on annual effective tax rate income tax expense (benefit) on discrete items: Valuation allowance reduction applicable to income in future years and utilization of capital loss carryforwards Valuation allowance reduction applicable to the settlement with the iRs regarding the classification of a portion of the cancellation of indebtedness income Valuation allowance reduction resulting from the completion of certain investment trading strategies resulting in utilization of capital loss carryforwards Other valuation allowance items Valuation allowance related to expired capital loss carryforwards Deferred taxes on expired capital loss carryforwards Other items TOTAL INCOME TAX BENEFIT $ $ 2013 8.2 160.4 (34.4) (5.9) (19.7) 108.6 (141.2) (71.8) (64.7) (15.3) (159.4) 159.4 11.2 (173.2) $ $ $ 2012 12.5 117.4 — — (60.3) 69.6 2011 11.9 101.6 — — — 113.5 (111.2) (143.0) — — — — — (23.7) (65.3) $ — — — — — — (29.5) A reconciliation of the U.s. statutory corporate tax rate to the effective rate reflected in the consolidated statement of operations is as follows: U.s. statutory corporate rate Valuation allowance expired capital loss carryforwards (which were fully offset by a corresponding reduction in the valuation allowance) Non-taxable income and nondeductible benefits, net state taxes Provision for tax issues, tax credits and other EFFECTIVE TAX RATE 2013 35.0% (154.9) 52.3 5.0 1.9 3.9 (56.8)% 2012 35.0% (110.1) — 32.3 1.4 (.5) (41.9)% The components of the Company’s income tax assets and liabilities are summarized below (dollars in millions): Deferred tax assets: Net federal operating loss carryforwards Net state operating loss carryforwards Tax credits Capital loss carryforwards Deductible temporary differences: investments insurance liabilities Other Gross deferred tax assets Deferred tax liabilities: investments Present value of future profits and deferred acquisition costs Accumulated other comprehensive income Gross deferred tax liabilities Net deferred tax assets before valuation allowance Valuation allowance Net deferred tax assets Current income taxes accrued INCOME TAX ASSETS, NET 2013 1,240.2 20.0 43.9 13.4 74.3 723.8 64.7 2,180.3 — (306.8) (405.5) (712.3) 1,468.0 (294.8) 1,173.2 (26.0) 1,147.2 $ $ $ $ 2011 35.0% (46.7) — .7 .9 .5 (9.6)% 2012 1,330.2 16.2 39.2 296.2 — 746.3 86.0 2,514.1 (24.1) (325.2) (655.3) (1,004.6) 1,509.5 (766.9) 742.6 (25.7) 716.9 147 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KOur income tax expense includes deferred income taxes arising from temporary differences between the financial reporting and tax bases of assets and liabilities, capital loss carryforwards and NOLs. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply in the years in which temporary differences are expected to be recovered or paid. The effect of a change in tax rates on deferred tax assets and liabilities is recognized in earnings in the period when the changes are enacted. A reduction of the net carrying amount of deferred tax assets by establishing a valuation allowance is required if, based on the available evidence, it is more likely than not that such assets will not be realized. in assessing the need for a valuation allowance, all available evidence, both positive and negative, shall be considered to determine whether, based on the weight of that evidence, a valuation allowance for deferred tax assets is needed. This assessment requires significant judgment and considers, among other matters, the nature, frequency and severity of current and cumulative losses, forecasts of future profitability, the duration of carryforward periods, our experience with operating loss and tax credit carryforwards expiring unused, and tax planning strategies. We evaluate the need to establish a valuation allowance for our deferred income tax assets on an ongoing basis. The realization of our deferred tax assets depends upon generating sufficient future taxable income of the appropriate type during the periods in which our temporary differences become deductible and before our capital loss carryforwards and life and non-life NOLs expire. based on our assessment, it appears more likely than not that $1,173.2 million of our deferred tax assets will be realized through future taxable earnings. Accordingly, we reduced our deferred tax valuation allowance by $472.1 million in 2013. We will continue to assess the need for a valuation allowance in the future. if future results are less than projected, a valuation allowance may be required to reduce the deferred tax asset, which could have a material impact on our results of operations in the period in which it is recorded. The principal components of the reduction to our valuation allowance for deferred tax assets are further discussed below. First, our 2013 taxable income exceeded the amount previously reflected in our deferred tax valuation model, resulting in a reduction to the valuation allowance of $19.7 million. in addition, our recent higher levels of operating income resulted in the projection of higher levels of future years taxable income based on evidence we consider to be objective and verifiable. This change is further described in the following paragraph and resulted in a reduction to the valuation allowance for deferred tax assets in 2013 of $114.7 million. We reduced our deferred tax valuation allowance by $26.5 million resulting from the utilization of capital loss carryforwards during 2013. Furthermore, deferred tax assets and the valuation allowance for deferred tax assets were both reduced by $159.4 million due to the expiration of capital loss carryforwards. As further described below, we reached an agreement with the internal Revenue service (the “iRs”) regarding the classification of cancellation of indebtedness income (“CODi”) related to the bankruptcy of our Predecessor which resulted in a $71.8 million reduction to our valuation allowance. in the fourth quarter of 2013, we completed certain investment trading strategies that resulted in the realization, for tax purposes only, of unrealized gains in our investment portfolio of $277 million. such transactions allowed us to utilize capital loss carryforwards (that would have otherwise expired) of $277 million to offset such tax gains. Accordingly, we reduced our valuation allowance for deferred tax assets by $97.1 million. However, as a result of the higher tax basis for these investments, our future taxable income during the carryforward period will be lower. As a result, we were required to increase our valuation allowance for deferred tax assets by $32.4 million. Our deferred tax valuation model reflects projections of future taxable income based on a normalized average annual taxable income for the last three years, plus 3 percent growth for the next five years and level income thereafter. in our new projections, our three year average increased to $360 million, compared to $292 million in our prior projection. We have evaluated each component of the deferred tax asset and assessed the effect of limitations and/or interpretations on the value of each component to be fully recognized in the future. Changes in our valuation allowance are summarized as follows (dollars in millions): balance, December 31, 2010 Decrease in 2011 balance, December 31, 2011 Decrease in 2012 balance, December 31, 2012 Decrease in 2013 BALANCE, DECEMBER 31, 2013 $ $ 1,081.4 (143.0)(a) 938.4 (171.5)(b) 766.9 (472.1)(c) 294.8 (a) The $143.0 million reduction to the deferred tax valuation allowance during 2011 resulted primarily from our recent higher levels of operating income when projecting future taxable income. (b) The $171.5 million reduction to the deferred tax valuation allowance during 2012 resulted primarily from: (i) higher taxable income in 2012 (including investment gains); and (ii) our recent higher levels of operating income when projecting future taxable income. (c) The $472.1 million reduction to the deferred tax valuation allowance during 2013 resulted from: (i) $19.7 million applicable to higher current year income; (ii) $114.7 million applicable to higher levels of income on projected future taxable income; (iii) $26.5 million related to the utilization of capital loss carryforwards; (iv) $159.4 million related to the expiration of capital loss carryforwards; (v) $71.8 million applicable to the classification of a portion of the CODI; (vi) $64.7 million related to the completion of certain investment trading strategies; and (vii) other reductions totaling $15.3 million. 148 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 8 Consolidated Financial StatementsRecovery of our deferred tax asset is dependent on achieving the future taxable income used in our deferred tax valuation model and failure to do so would result in an increase in the valuation allowance in a future period. Any future increase in the valuation allowance may result in additional income tax expense and reduce shareholders’ equity, and such an increase could have a significant impact upon our earnings in the future. in addition, the use of the Company’s NOLs is dependent, in part, on whether the iRs ultimately agrees with the tax position we have taken in our tax returns with respect to the classification of the loss we recognized as a result of the transfer of the stock of our former subsidiary, Conseco senior Health insurance Company (“CsHi”) to senior Health Care Oversight Trust, an independent trust (the “independent Trust”). The internal Revenue Code (the “Code”) limits the extent to which losses realized by a non-life entity (or entities) may offset income from a life insurance company (or companies) to the lesser of: (i) 35 percent of the income of the life insurance company; or (ii) 35 percent of the total loss of the non-life entities (including NOLs of the non-life entities). There is no similar limitation on the extent to which losses realized by a life insurance entity (or entities) may offset income from a non-life entity (or entities). This limitation is the primary reason a valuation allowance for net operating loss carryforwards is required. section 382 of the Code imposes limitations on a corporation’s ability to use its NOLs when the company undergoes an ownership change. Future transactions and the timing of such transactions could cause an ownership change for section 382 income tax purposes. such transactions may include, but are not limited to, additional repurchases under our securities repurchase program, issuances of common stock and acquisitions or sales of shares of CNO stock by certain holders of our shares, including persons who have held, currently hold or may accumulate in the future five percent or more of our outstanding common stock for their own account. Many of these transactions are beyond our control. if an additional ownership change were to occur for purposes of section 382, we would be required to calculate an annual restriction on the use of our NOLs to offset future taxable income. The annual restriction would be calculated based upon the value of CNO’s equity at the time of such ownership change, multiplied by a federal long-term tax exempt rate (3.50 percent at December 31, 2013), and the annual restriction could effectively eliminate our ability to use a substantial portion of our NOLs to offset future taxable income. We regularly monitor ownership change (as calculated for purposes of section 382) and, as of December 31, 2013, we were below the 50 percent ownership change level that would trigger further impairment of our ability to utilize our NOLs. On January 20, 2009, the Company’s board of Directors adopted a section 382 Rights Agreement designed to protect shareholder value by preserving the value of our tax assets primarily associated with tax NOLs under section 382. The section 382 Rights Agreement was adopted to reduce the likelihood of this occurring by deterring the acquisition of stock that would create “5 percent shareholders” as defined in section 382. On December 6, 2011, the Company’s board of Directors amended the section 382 Rights Agreement to, among other things, (i) extend the final expiration date of the Amended Rights Agreement to December 6, 2014, (ii) update the purchase price of the rights described below, (iii) provide for a new series of preferred stock relating to the rights that is substantially identical to the prior series of preferred stock, (iv) provide for a 4.99 percent ownership threshold relating to any Company 382 securities (as defined below), and amend other provisions to reflect best practices for tax benefit preservation plans, including updates to certain definitions. Under the section 382 Rights Agreement, one right was distributed for each share of our common stock outstanding as of the close of business on January 30, 2009 and for each share issued after that date. Pursuant to the Amended section 382 Rights Agreement, if any person or group (subject to certain exemptions) becomes an owner of more than 4.99 percent of the Company’s outstanding common stock (or any other interest in the Company that would be treated as “stock” under applicable section 382 regulations) without the approval of the board of Directors, there would be a triggering event causing significant dilution in the voting power and economic ownership of that person or group. shareholders who held more than 4.99 percent of the Company’s outstanding common stock as of December 6, 2011 will trigger a dilutive event only if they acquire additional shares exceeding one percent of our outstanding shares without prior approval from the board of Directors. The Amended section 382 Rights Agreement was approved by our shareholders at the Company’s 2012 annual meeting and will continue in effect until December 6, 2014, unless earlier terminated or redeemed by the board of Directors. The Company’s Audit and enterprise Risk Committee will review our NOLs on an annual basis and will recommend amending or terminating the section 382 Rights Agreement based on its review. On May 11, 2010, our shareholders approved an amendment to CNO’s certificate of incorporation designed to prevent certain transfers of common stock which could otherwise adversely affect our ability to use our NOLs (the “Original section 382 Charter Amendment”). subject to the provisions set forth in the Original section 382 Charter Amendment, transfers of our common stock would be void and of no effect if the effect of the purported transfer would be to: (i) increase the direct or indirect ownership of our common stock by any person or public group (as such term is defined in the regulations under section 382) from less than 5% to 5% or more of our common stock; (ii) increase the percentage of our common stock owned directly or indirectly by a person or public group owning or deemed to own 5% or more of our common stock; or (iii) create a new public group. On May 8, 2013, our shareholders approved an amendment (the “extended section 382 Charter Amendment”) to CNO’s certificate of incorporation to: (i) extend the term of the Original section 382 Charter Amendment for three years until December 31, 2016, (ii) provide for a 4.99 percent ownership threshold relating to our stock, and (iii) amend certain other provisions of the Original section 382 Charter Amendment, including updates to certain definitions, for consistency with the Amended section 382 Rights Agreement. 149 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KAs of December 31, 2013, we had $3.5 billion of federal NOLs and $38.2 million of capital loss carryforwards. The following table summarizes the expiration dates of our loss carryforwards assuming the iRs ultimately agrees with the position we have taken with respect to the loss on our investment in CsHi (dollars in millions): Year of expiration Net operating loss carryforwards 2014 2016 2018 2021 2022 2023 2025 2027 2028 2029 2032 subtotal Less: Unrecognized tax benefits TOTAL $ $ Life — $ — 314.9 30.0 202.0 742.6 — — — — — 1,289.5 (379.0) 910.5 $ Non-life — $ — — — — 2,199.2 118.6 220.6 .5 272.3 44.0 2,855.2 (222.4) 2,632.8 $ $ Capital loss carryforwards .2 1.9 — — — — — — — — — 2.1 Total loss carryforwards .2 1.9 314.9 30.0 202.0 2,941.8 118.6 220.6 .5 272.3 44.0 4,146.8 36.1 38.2 $ (565.3) 3,581.5 We had deferred tax assets related to NOLs for state income taxes of $20.0 million and $16.2 million at December 31, 2013 and 2012, respectively. The related state NOLs are available to offset future state taxable income in certain states through 2025. in July 2006, the Joint Committee of Taxation accepted the audit and the settlement which characterized $2.1 billion of the tax losses on our Predecessor’s investment in Conseco Finance Corp. as life company losses and the remaining $3.8 billion as non-life losses prior to the application of the CODi attribute reductions described below. The Code provides that any income realized as a result of the CODi in bankruptcy must reduce NOLs. We realized $2.5 billion of CODi when we emerged from bankruptcy. Pursuant to the Company’s interpretation of the tax law, the CODi reductions were all used to reduce non-life NOLs and this position has been taken in our tax returns. However, the iRs was not in agreement with our position. Due to uncertainties with respect to the position the iRs could take and limitations on our ability to utilize NOLs based on projected life and non-life income, we had consistently considered the $631 million of CODi to be a reduction to life NOLs when determining our valuation allowance. A final closing agreement was received from the iRs in August 2013. Under the terms of the agreement, $315 million of the $631 million of CODi is treated as a reduction to the non-life NOLs resulting in a reduction to our valuation allowance of $71.8 million which was recognized in 2013. We recognized an $878 million ordinary loss on our investment in CsHi which was worthless when it was transferred to the independent Trust in 2008. Of this loss, $742 million has been reported as a life loss and $136 million as a non-life loss. The iRs has disagreed with our ordinary loss treatment and believes that it should be treated as a capital loss, subject to a five year carryover. if the iRs position is ultimately determined to be correct, $473 million would have expired unused in 2013. Due to this uncertainty, we have not recognized a tax benefit of $166 million. However, if this unrecognized tax benefit would have been recognized, we would also have established a valuation allowance of $41 million at December 31, 2013. A reconciliation of the beginning and ending amount of unrecognized tax benefits for the years ended December 31, 2013 and 2012 is as follows (dollars in millions): balance at beginning of year increase based on tax positions taken in prior years Decrease based on tax positions taken in prior years increase based on tax positions taken in the current year Decrease in unrecognized tax benefits related to settlements with taxing authorities BALANCE AT END OF YEAR Years ended December 31, $ $ 2013 310.5 35.6 (27.0) 47.6 (140.0) 226.7 $ $ 2012 318.2 7.3 (15.0) — — 310.5 As of December 31, 2013 and 2012, $156.0 million and $285.0 million, respectively, of our unrecognized tax benefits, if recognized, would affect the effective tax rate. The remaining balances relate to timing differences which, if recognized, would have no effect on the Company’s tax expense. The Company recognizes interest related to unrecognized tax benefits as 150 CNO FINANCIAL GROUP, INC. - Form 10-K income tax expense in the consolidated statement of operations. such amounts were not significant in each of the three years ended December 31, 2013. The liability for accrued interest was $1.8 million and $1.8 million at December 31, 2013 and 2012, respectively. PART IIITEM 8 Consolidated Financial StatementsDue to the uncertainty in tax law, we were not able to conclude that a tax position for the repurchase premium related to the repurchase of our 7.0% Debentures on september 28, 2012 and March 27, 2013, was more likely than not to be sustained. We engaged outside counsel and received external evidence in July 2013 which supports our position that deductions with respect to a portion of the repurchase premium paid in 2012 and 2013 should be allowed under section 249 of the Code. We recognized a tax benefit of $14.3 million in 2013, related to the change in facts regarding the deductibility of a portion of the repurchase premium. Tax years 2004 and 2008 through 2012 are open to examination by the iRs. The Company’s various state income tax returns are generally open for tax years 2010 through 2012 based on the individual state statutes of limitation. Generally, for tax years which generate NOLs, capital losses or tax credit carryforwards, the statute of limitations does not close until the expiration of the statute of limitations for the tax year in which such carryforwards are utilized. in accordance with GAAP, we are precluded from recognizing the tax benefits of any tax windfall upon the exercise of a stock option or the vesting of restricted stock unless such deduction resulted in actual cash savings to the Company. because of the Company’s NOLs, no cash savings have occurred. NOL carryforwards of $2.9 million related to deductions for stock options and restricted stock will be reflected in additional paid-in capital if realized. The iRs is currently examining our 2004 and 2008 through 2010 tax returns. The tax benefit for 2013 reflects an increase to tax expense of $37.6 million for anticipated adjustments related to the iRs examination (including $3.1 million reducing the aforementioned CODi benefit, $32.3 million related to uncertain tax positions and $2.2 million of net corrections to previously filed returns). 6. NOTES PAYABLE - DIRECT CORPORATE OBLIGATIONS The following notes payable were direct corporate obligations of the Company as of December 31, 2013 and 2012 (dollars in millions): senior secured Credit Agreement (as defined below) 6.375% senior secured Notes due October 2020 (the “6.375% Notes”) 7.0% Debentures Unamortized discount on senior secured Credit Agreement Unamortized discount on 7.0% Debentures DIRECT CORPORATE OBLIGATIONS $ $ 2013 581.5 275.0 3.5 (3.6) — 856.4 $ $ 2012 644.6 275.0 93.0 (5.0) (3.4) 1,004.2 in the third quarter of 2012, as further discussed below, we completed a comprehensive recapitalization plan. The following table sets forth the sources and uses of cash from the recapitalization transactions (dollars in millions): sources: senior secured Credit Agreement issuance of 6.375% Notes TOTAL SOURCES Uses: Cash on hand for general corporate purposes Repurchase of $200 million principal amount of 7.0% Debentures pursuant to Debenture Repurchase Agreement Repayment of Previous senior secured Credit Agreement Repayment of $275.0 million principal amount of 9.0% Notes, including redemption premium Debt issuance costs Accrued interest TOTAL USES $ $ $ $ 669.5 275.0 944.5 13.7 355.1 223.8 322.7 23.1 6.1 944.5 Senior Secured Credit Agreement On september 28, 2012, the Company entered into a new senior secured credit agreement, providing for: (i) a $425.0 million six-year term loan facility ($394.0 million remained outstanding at December 31, 2013); (ii) a $250.0 million four-year term loan facility ($187.5 million remained outstanding at December 31, 2013); and (iii) a $50.0 million three-year revolving credit facility, with JPMorgan Chase bank, N.A., as administrative agent (the “Agent”), and the lenders from time to time party thereto (the “senior secured Credit Agreement”). The senior secured Credit Agreement is guaranteed by the subsidiary Guarantors (as defined below) and secured by a first-priority lien (which ranks pari passu with the liens securing the 6.375% Notes) on substantially all of the Company’s and the subsidiary Guarantors’ assets. As of December 31, 2013, no amounts have been borrowed under the revolving credit facility. The net proceeds from the senior secured Credit Agreement, together with the net proceeds from the 6.375% Notes, were used to repay other outstanding indebtedness, as further described below, and for general corporate purposes. 151 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KThe revolving credit facility includes an uncommitted subfacility for swingline loans of up to $5.0 million, and up to $5.0 million of the revolving credit facility is available for the issuance of letters of credit. The six-year term loan facility amortizes in quarterly installments in amounts resulting in an annual amortization of 1% and the four-year term loan facility amortizes in quarterly installments resulting in an annual amortization of 20% during the first and second years and 30% during the third and fourth years. subject to certain conditions, the Company may incur additional incremental loans under the senior secured Credit Agreement in an amount of up to $250.0 million. in May 2013, we amended our senior secured Credit Agreement. Pursuant to the amended terms, the applicable interest rates were decreased. The new interest rates with respect to loans under: (i) the six-year term loan facility are, at the Company’s option, equal to a eurodollar rate, plus 2.75% per annum, or a base rate, plus 1.75% per annum, subject to a eurodollar rate “floor” of 1.00% and a base rate “floor” of 2.25% (previously a eurodollar rate, plus 3.75% per annum, or a base rate, plus 2.75% per annum, subject to a eurodollar rate “floor” of 1.25% and a base rate “floor” of 2.25%); (ii) the four-year term loan facility are, at the Company’s option, equal to a eurodollar rate, plus 2.25% per annum, or a base rate, plus 1.25% per annum, subject to a eurodollar rate “floor” of .75% and a base rate “floor” of 2.00% (previously a eurodollar rate, plus 3.25% per annum, or a base rate, plus 2.25% per annum, subject to a eurodollar rate “floor” of 1.00% and a base rate “floor” of 2.00%); and (iii) the revolving credit facility will be, at the Company’s option, equal to a eurodollar rate, plus 3.00% per annum, or a base rate, plus 2.00% per annum, in each case, with respect to revolving credit facility borrowings only, subject to certain step-downs based on the debt to total capitalization ratio of the Company (previously a eurodollar rate, plus 3.50% per annum, or a base rate, plus 2.50% per annum, subject to certain step-downs based on the debt to total capitalization ratio of the Company). At December 31, 2013, the interest rates on the six-year term loan facility and the four-year term loan facility were 3.75% and 3.00%, respectively. Other changes made in May 2013 to the senior secured Credit Agreement included modifications of mandatory prepayments resulting from certain restricted payments made (including any common stock dividends and share repurchases) as defined in the senior secured Credit Agreement. Pursuant to the amended terms, the amount of the mandatory prepayment is: (a) 100% of the amount of certain restricted payments provided that if, as of the end of the fiscal quarter immediately preceding such restricted payment, the debt to total capitalization ratio is: (x) equal to or less than 25.0% but greater than 20.0%, the prepayment requirement shall be reduced to 33.33% (previously less than or equal to 22.5% but greater than 17.5%); or (y) equal to or less than 20.0%, the prepayment requirement shall not apply (previously equal to or less than 17.5%). in the first six months of 2013, we made mandatory prepayments of $20.4 million in an amount equal to 33.33% of our share repurchases and common stock dividend payments, as required under the terms of our senior secured Credit Agreement. No mandatory prepayments were required in the second half of 2013 as our debt to total capitalization ratio, as defined in the senior secured Credit Agreement, was below 20.0 percent. We also made additional payments of $42.7 million in 2013 to cover the remaining portion of the scheduled quarterly principal payments due under the senior secured Credit Agreement. Mandatory prepayments of the senior secured Credit Agreement will be required, subject to certain exceptions, in an amount equal to: (i) 100% of the net cash proceeds from certain asset sales or casualty events; (ii) 100% of the net cash proceeds received by the Company or any of its restricted subsidiaries from certain debt issuances; and (iii) 100% of the amount of certain restricted payments made (including any common stock dividends and share repurchases) as defined in the senior secured Credit Agreement provided that if, as of the end of the fiscal quarter immediately preceding such restricted payment, the debt to total capitalization ratio is: (x) equal to or less than 25.0%, but greater than 20.0%, the prepayment requirement shall be reduced to 33.33%; or (y) equal to or less than 20.0%, the prepayment requirement shall not apply. Notwithstanding the foregoing, no mandatory prepayments pursuant to item (i) in the preceding paragraph shall be required if: (x) the debt to total capitalization ratio is equal or less than 20% and (y) either (A) the financial strength rating of certain of the Company’s insurance subsidiaries is equal or better than A- (stable) from A.M. best Company or (b) the senior secured Credit Agreement is rated equal or better than bbb- (stable) from s&P and baa3 (stable) by Moody’s. in 2012, as required under the terms of the senior secured Credit Agreement, we made mandatory prepayments of $28.4 million due to repurchases of our common stock and payment of a common stock dividend. We also made an additional payment of $2.0 million to cover the remaining portion of the scheduled quarterly principal payments. The senior secured Credit Agreement contains covenants that limit the Company’s ability to take certain actions and perform certain activities, including (each subject to exceptions as set forth in the senior secured Credit Agreement): • limitations on debt (including, without limitation, guarantees and other contingent obligations); • limitations on issuances of disqualified capital stock; • limitations on liens and further negative pledges; • limitations on sales, transfers and other dispositions of assets; • limitations on transactions with affiliates; • limitations on changes in the nature of the Company’s business; • limitations on mergers, consolidations and acquisitions; • limitations on dividends and other distributions, stock repurchases and redemptions and other restricted payments; • limitations on investments and acquisitions; • limitations on prepayment of certain debt; • limitations on modifications or waivers of certain debt documents and charter documents; • investment portfolio requirements for insurance subsidiaries; • limitations on restrictions affecting subsidiaries; 152 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 8 Consolidated Financial Statements• limitations on holding company activities; and • limitations on changes in accounting policies. The senior secured Credit Agreement requires the Company to maintain (each as calculated in accordance with the senior secured Credit Agreement): (i) a debt to total capitalization ratio of not more than 27.5 percent (such ratio was 17.0 percent at December 31, 2013); (ii) an interest coverage ratio of not less than 2.50 to 1.00 for each rolling four quarters (or, if less, the number of full fiscal quarters commencing after the effective date of the senior secured Credit Agreement) (such ratio was 8.53 to 1.00 for the four quarters ended December 31, 2013); (iii) an aggregate ratio of total adjusted capital to company action level risk-based capital for the Company’s insurance subsidiaries of not less than 250 percent (such ratio was 410 percent at December 31, 2013); and (iv) a combined statutory capital and surplus for the Company’s insurance subsidiaries of at least $1,300.0 million (combined statutory capital and surplus at December 31, 2013, was $1,945.8 million). The senior secured Credit Agreement provides for customary events of default (subject in certain cases to customary grace and cure periods), which include nonpayment, incorrectness of any representation or warranty in any material respect, breach of covenants in the senior secured Credit Agreement or other loan documents, cross default to certain other indebtedness, certain events of bankruptcy and insolvency, certain eRisA events, a failure to pay certain judgments, certain material regulatory events, the occurrence of a change of control, and the invalidity of any material provision of any loan document or material lien or guarantee granted under the loan documents. if an event of default under the senior secured Credit Agreement occurs and is continuing, the Agent may accelerate the amounts and terminate all commitments outstanding under the senior secured Credit Agreement and may exercise remedies in respect of the collateral. in connection with the execution of the senior secured Credit Agreement, the Company and the subsidiary Guarantors entered into a guarantee and security agreement, dated as of september 28, 2012 (the “Guarantee and security Agreement”), by and among the Company, the subsidiary Guarantors and the Agent, pursuant to which the subsidiary Guarantors guaranteed all of the obligations of the Company under the senior secured Credit Agreement and the Company and the subsidiary Guarantors pledged substantially all of their assets to secure the senior secured Credit Agreement, subject to certain exceptions as set forth in the Guarantee and security Agreement. 6.375% Notes On september 28, 2012, we issued $275.0 million in aggregate principal amount of 6.375% Notes pursuant to an indenture, dated as of september 28, 2012 (the “6.375% indenture”), among the Company, the subsidiary guarantors party thereto (the “subsidiary Guarantors”) and Wilmington Trust, National Association, as trustee (the “Trustee”) and as collateral agent (the “Collateral Agent”). The net proceeds from the issuance of the 6.375% Notes, together with the net proceeds from the senior secured Credit Agreement, were used to repay other outstanding indebtedness and for general corporate purposes. The 6.375% Notes mature on October 1, 2020. interest on the 6.375% Notes accrues at a rate of 6.375% per annum and is payable semiannually in arrears on April 1 and October 1 of each year, commencing on April 1, 2013. The 6.375% Notes and the guarantees thereof (the “Guarantees”) are senior secured obligations of the Company and the subsidiary Guarantors and rank equally in right of payment with all of the Company’s and the subsidiary Guarantors’ existing and future senior obligations, and senior to all of the Company’s and the subsidiary Guarantors’ future subordinated indebtedness. The 6.375% Notes are secured by a first-priority lien on substantially all of the assets of the Company and the subsidiary Guarantors, subject to certain exceptions. The 6.375% Notes and the Guarantees are pari passu with respect to security and in right of payment with all of the Company’s and the subsidiary Guarantors’ existing and future secured indebtedness under the senior secured Credit Agreement. The 6.375% Notes are structurally subordinated to all of the liabilities and preferred stock of each of the Company’s insurance subsidiaries, which are not guarantors of the 6.375% Notes. The Company may redeem all or part of the 6.375% Notes beginning on October 1, 2015, at the redemption prices set forth in the 6.375% indenture. The Company may also redeem all or part of the 6.375% Notes at any time and from time to time prior to October 1, 2015, at a price equal to 100% of the aggregate principal amount of the 6.375% Notes to be redeemed, plus a “make-whole” premium and accrued and unpaid interest to, but not including, the redemption date. in addition, prior to October 1, 2015, the Company may redeem up to 35% of the aggregate principal amount of the 6.375% Notes with the net cash proceeds of certain equity offerings at a price equal to 106.375% of the aggregate principal amount of the 6.375% Notes to be redeemed, plus accrued and unpaid interest to, but not including, the redemption date. Upon the occurrence of a Change of Control (as defined in the 6.375% indenture), each holder of the 6.375% Notes may require the Company to repurchase all or a portion of the 6.375% Notes in cash at a price equal to 101% of the aggregate principal amount of the 6.375% Notes to be repurchased, plus accrued and unpaid interest, if any, to, but not including, the date of repurchase. The 6.375% indenture contains covenants that, among other things, limit (subject to certain exceptions) the Company’s ability and the ability of the Company’s Restricted subsidiaries (as defined in the 6.375% indenture) to: • incur or guarantee additional indebtedness or issue preferred stock; • pay dividends or make other distributions to shareholders; • purchase or redeem capital stock or subordinated indebtedness; • make investments; • create liens; • incur restrictions on the Company’s ability and the ability of its Restricted subsidiaries to pay dividends or make other payments to the Company; • sell assets, including capital stock of the Company’s subsidiaries; • consolidate or merge with or into other companies or transfer all or substantially all of the Company’s assets; and • engage in transactions with affiliates. 153 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KThe 6.375% indenture provides for customary events of default (subject in certain cases to customary grace and cure periods), which include nonpayment, breach of covenants in the 6.375% indenture, failure to pay at maturity or acceleration of other indebtedness, a failure to pay certain judgments and certain events of bankruptcy and insolvency. Generally, if an event of default occurs, the Trustee or holders of at least 25% in principal amount of the then outstanding 6.375% Notes may declare the principal of and accrued but unpaid interest, including any additional interest, on all of the 6.375% Notes to be due and payable. Under the 6.375% indenture, the Company can make Restricted Payments (as such term is defined in the 6.375% indenture) up to a calculated limit, provided that the Company’s pro forma risk-based capital ratio exceeds 225% after giving effect to the Restricted Payment and certain other conditions are met. Restricted Payments include, among other items, repurchases of common stock and cash dividends on common stock (to the extent such dividends exceed $30.0 million in the aggregate in any calendar year). The limit of Restricted Payments permitted under the 6.375% indenture is the sum of (x) 50% of the Company’s “Net excess Cash Flow” (as defined in the 6.375% indenture) for the period (taken as one accounting period) from July 1, 2012 to the end of the Company’s most recently ended fiscal quarter for which financial statements are available at the time of such Restricted Payment, (y) $175.0 million and (z) certain other amounts specified in the 6.375% indenture. based on the provisions set forth in the 6.375% indenture and the Company’s Net excess Cash Flow for the period from July 1, 2012 through December 31, 2013, the Company could have made additional Restricted Payments under this 6.375% indenture covenant of approximately $242 million as of December 31, 2013. This limitation on Restricted Payments does not apply if the Debt to Total Capitalization Ratio (as defined in the 6.375% indenture) as of the last day of the Company’s most recently ended fiscal quarter for which financial statements are available that immediately precedes the date of any Restricted Payment, calculated immediately after giving effect to such Restricted Payment and any related transactions on a pro forma basis, is equal to or less than 17.5%. in connection with the issuance of the 6.375% Notes and execution of the 6.375% indenture, the Company and the subsidiary Guarantors entered into a security agreement, dated as of september 28, 2012 (the “security Agreement”), by and among the Company, the subsidiary Guarantors and the Collateral Agent, pursuant to which the Company and the subsidiary Guarantors pledged substantially all of their assets to secure their obligations under the 6.375% Notes and the 6.375% indenture, subject to certain exceptions as set forth in the security Agreement. Pari Passu Intercreditor Agreement in connection with the issuance of the 6.375% Notes and entry into the senior secured Credit Agreement, the Agent and the Collateral Agent, as authorized representative with respect to the 6.375% Notes, entered into a Pari Passu intercreditor Agreement, dated as of september 28, 2012 (the “intercreditor Agreement”), which sets forth agreements with respect to the first-priority liens granted by the Company and the subsidiary Guarantors pursuant to the 6.375% indenture and the senior secured Credit Agreement. Under the intercreditor Agreement, any actions that may be taken with respect to the collateral that secures the 6.375% Notes and the senior secured Credit Agreement, including the ability to cause the commencement of enforcement proceedings against such collateral, to control such proceedings and to approve amendments to releases of such collateral from the lien of, and waive past defaults under, such documents relating to such collateral, will be at the direction of the authorized representative of the lenders under the senior secured Credit Agreement until the earliest of: (i) the Company’s obligations under the senior secured Credit Agreement (or refinancings thereof) are discharged; (ii) the earlier of (x) the date on which the outstanding principal amount of loans and commitments under the senior secured Credit Agreement is less than $25.0 million and (y) the date on which the outstanding principal amount of another tranche of first-priority indebtedness exceeds the principal amount of loans and commitments under the senior secured Credit Agreement; and (iii) 180 days after the occurrence of both an event of default under the 6.375% indenture and the authorized representative of the holders of the New Notes making certain representations as described in the intercreditor Agreement, unless the authorized representative of the lenders under the senior secured Credit Agreement has commenced and is diligently pursuing enforcement action with respect to the collateral or the grantor of the security interest in that collateral (whether the Company or the applicable subsidiary Guarantor) is then a debtor under or with respect to (or otherwise subject to) any insolvency or liquidation proceeding. 9.0% Notes On December 21, 2010, we issued $275.0 million aggregate principal amount of 9.0% senior secured Notes due January 2018 (the “9.0% Notes”). The net proceeds of $267.0 million were used to repay certain indebtedness. The Company could redeem all or part of the 9.0% Notes at any time and from time to time prior to January 15, 2014, at a price equal to 100% of the aggregate principal amount of the 9.0% Notes to be redeemed plus a “make- whole” premium and accrued and unpaid interest. On september 28, 2012, the Company completed the cash tender offer for $273.8 million aggregate principal amount of the 9.0% Notes and received consents from such holders to proposed amendments to the indenture governing the 9.0% Notes (the “9.0% indenture”). in addition, on september 28, 2012 (the “initial Payment Date”), the Company, the subsidiary Guarantors and Wilmington Trust, National Association (as successor by merger to Wilmington Trust Fsb), as trustee, executed a first supplemental indenture to the 9.0% indenture (the “supplemental indenture”) that eliminated substantially all of the restrictive covenants contained in the 9.0% indenture and certain events of default and related provisions. The supplemental indenture became effective upon execution, and the amendments to the 9.0% indenture became operative on the initial Payment Date upon acceptance of and payment for the tendered 9.0% Notes by the Company. On the initial Payment Date, the Company paid an aggregate of $326.3 million (using a portion of the net proceeds from its offering of the 6.375% Notes, together with borrowings under the senior secured Credit Agreement) in order to purchase the 9.0% Notes tendered prior to the initial Payment Date (representing, 154 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 8 Consolidated Financial Statementsin the aggregate, tender offer consideration of approximately $313.1 million, consent payments of approximately $8.2 million and accrued and unpaid interest to, but not including, the initial Payment Date of approximately $5.0 million). The remaining $1.2 million of 9.0% Notes were redeemed on October 29, 2012. Agreement, the Company purchased from each of the Paulson Holders the 7.0% Debentures held by such Paulson Holders, for a cash purchase price of $355.1 million that provided for a 2.8% discount to the estimated fair market value of the 7.0% Debentures as defined in the Debenture Repurchase Agreement. 7.0% Debentures From November 2009 through May 2010, we issued $293.0 million aggregate principal amount of our 7.0% senior Debentures due 2016 (the “7.0% Debentures”). The Company used the net proceeds from the issuance of the 7.0% Debentures to retire outstanding indebtedness. The 7.0% Debentures rank equally in right of payment with all of the Company’s unsecured and unsubordinated obligations. The 7.0% Debentures are governed by an indenture dated as of October 16, 2009 (the “7.0% indenture”) between the Company and The bank of New York Mellon Trust Company, N.A., as trustee (“Mellon”). The 7.0% Debentures bear interest at a rate of 7.0% per annum, payable semi-annually on June 30 and December 30 of each year, commencing on the interest payment date immediately succeeding the issuance date of such series. The 7.0% Debentures will mature on December 30, 2016. The 7.0% Debentures may not be redeemed at the Company’s election prior to the stated maturity date and the holders may not require the Company to repurchase the 7.0% Debentures at any time. The 7.0% Debentures were not convertible prior to June 30, 2013, except under limited circumstances. Commencing on June 30, 2013, the 7.0% Debentures were convertible into shares of our common stock at the option of the holder at any time, subject to certain exceptions and subject to our right to terminate such conversion rights under certain circumstances relating to the sale price of our common stock. As further described below, we elected to terminate the conversion rights in July 2013. The 7.0% indenture provides for customary events of default (subject in certain cases to customary grace and cure periods), which include nonpayment, breach of covenants in the 7.0% indenture, failure to pay at maturity or acceleration of other indebtedness and certain events of bankruptcy and insolvency. Generally, if an event of default occurs, Mellon or holders of at least 50% in principal amount of the then outstanding 7.0% Debentures may declare the principal of, and accrued but unpaid interest on all of the 7.0% Debentures to be immediately due and payable. The 7.0% indenture provides that on and after the date of the 7.0% indenture, the Company may not: (i) consolidate with or merge into any other person or sell, convey, lease or transfer the Company’s consolidated properties and assets substantially as an entirety to any other person in any one transaction or series of related transactions; or (ii) permit any person to consolidate with or merge into the Company, unless certain requirements set forth in the 7.0% indenture are satisfied. On september 4, 2012, the Company entered into a Debenture Repurchase Agreement (the “Debenture Repurchase Agreement”) with Paulson Credit Opportunities Master Ltd. and Paulson Recovery Master Fund Ltd. (collectively, the “Paulson Holders”), funds managed by Paulson & Co. inc., (“Paulson”) that held $200.0 million in aggregate principal amount of the Company’s 7.0% Debentures. Pursuant to the Debenture Repurchase On March 28, 2013, the Company completed the cash tender offer (the “Offer”) for $59.3 million aggregate principal amount of its 7.0% Debentures for an aggregate purchase price of $124.8 million. The Offer was conducted as part of our previously announced securities repurchase program. Pursuant to the terms of the Offer, holders of the 7.0% Debentures who tendered their 7.0% Debentures prior to the expiration date, received, for each $1,000 principal amount of such 7.0% Debentures, a cash purchase price (the “Purchase Price”) equal to the sum of: (i) the average volume weighted average price of our common stock (as defined in the Offer) ($11.2393 at the close of trading on March 27, 2013) multiplied by 183.5145; plus (ii) a fixed cash amount of $61.25. The final Purchase Price per $1,000 principal amount of 7.0% Debentures was $2,123.82. in addition to the Purchase Price, holders received accrued and unpaid interest on any 7.0% Debentures that were tendered to, but excluding, the settlement date of the Offer. in May 2013, we repurchased $4.5 million principal amount of the 7.0% Debentures for an aggregate purchase price of $9.4 million. On July 1, 2013, the Company issued a conversion right termination notice (the “Conversion Termination Notice”) to holders of the 7.0% Debentures. The Company elected to terminate the right to convert the 7.0% Debentures into shares of its common stock, effective as of July 30, 2013 (the “Conversion Termination Date”). Holders of the 7.0% Debentures were able to exercise their conversion right at any time on or prior to the close of business on July 30, 2013. Holders exercising their conversion right received 184.3127 shares of common stock per $1,000 principal amount of 7.0% Debentures converted. The 7.0% Debentures submitted for conversion were deemed paid in full and the Company has no further obligation with respect to such 7.0% Debentures. Holders of $25.7 million in aggregate principal amount of the 7.0% Debentures exercised their conversion right and received 4.7 million shares of our common stock. As of December 31, 2013, $3.5 million in aggregate principal amount of the 7.0% Debentures remained outstanding. Previous Senior Secured Credit Agreement On December 21, 2010, the Company entered into a $375 million senior secured term loan facility maturing on september 30, 2016, pursuant to an agreement among the Company, Morgan stanley senior Funding, inc., as administrative agent, and the lenders from time to time party thereto (the “Previous senior secured Credit Agreement”). The net proceeds of $363.6 million were used to repay certain indebtedness. The pricing terms for the Previous senior secured Credit Agreement included upfront fees of 1.25 percent paid to the lenders. The Previous senior secured Credit Agreement was guaranteed by our primary non-insurance company subsidiaries and secured by substantially all of our and the subsidiary guarantors’ assets. in May 2011, we amended our Previous senior secured Credit Agreement. Pursuant to the amended terms, the applicable interest rate on the Previous senior secured Credit Agreement 155 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-Kwas decreased. The new interest rate was, at our option (in most instances): (i) a eurodollar rate of LibOR plus 5.00 percent subject to a LibOR “floor” of 1.25 percent (previously LibOR plus 6.00 percent with a LibOR floor of 1.50 percent); or (ii) a base Rate plus 4.00 percent subject to a base Rate “floor” of 2.25 percent (previously a base Rate plus 5.00 percent with a base Rate floor of 2.50 percent). (i) (ii) in 2011, as required under the terms of the Previous senior secured Credit Agreement, we made mandatory prepayments totaling $69.8 million due to our repurchase of $69.8 million of our common stock. in March 2011, we also made a voluntary prepayment of $50.0 million on our outstanding principal balance under the Previous senior secured Credit Agreement using available cash. in the first nine months of 2012, as required under the terms of the Previous senior secured Credit Agreement, we made mandatory prepayments of $31.4 million due to repurchases of our common stock and payment of a common stock dividend. (i) in september 2012, the Company used a portion of the net proceeds from its offering of the 6.375% Notes, together with borrowings under the senior secured Credit Agreement to repay the remaining $223.8 million principal amount outstanding under its Previous senior secured Credit Agreement. Senior Health Note in connection with the Transfer, the Company issued the senior Health Note due November 12, 2013 (the “senior Health Note”) payable to senior Health. The senior Health Note was unsecured and had an interest rate of 6.0 percent payable quarterly, beginning on March 15, 2009. We were required to make annual principal payments of $25.0 million beginning on November 12, 2009. The Company made a $25.0 million scheduled payment on the senior Health Note in 2011, 2010 and 2009. in March 2012, we paid in full the remaining $50.0 million principal balance on the senior Health Note, which had been scheduled to mature in November 2013. The repayment in full of the senior Health Note removed the previous restriction on our ability to pay cash dividends on our common stock. Loss on Extinguishment of Debt $2.9 million related to the amendment of the senior secured Credit Agreement and the write-off of unamortized discount and issuance costs associated with prepayments on the senior secured Credit Agreement; and $62.5 million as a result of the Offer and repurchase of 7.0% Debentures described above, the write-off of unamortized discount and issuance costs associated with the 7.0% Debentures that were repurchased and other transaction costs. Additional paid-in capital was also reduced by $12.6 million to extinguish the beneficial conversion feature associated with a portion of the 7.0% Debentures that were repurchased. in 2012, we recognized a loss on extinguishment of debt totaling $200.2 million consisting of: $136.5 million due to our repurchase of $200.0 million principal amount of 7.0% Debentures pursuant to the Debenture Repurchase Agreement described above and the write-off of unamortized discount and issuance costs associated with the 7.0% Debentures. Additional paid-in capital was also reduced by $24.0 million to extinguish the beneficial conversion feature associated with a portion of the 7.0% Debentures that were repurchased. As the Code limits the deduction to taxable income for losses on the redemption of convertible debt, a minimal tax benefit was recognized related to the repurchase of the 7.0% Debentures; (ii) (iii) (iv) $58.2 million related to the tender offer and consent solicitation for the 9.0% Notes; the write-off of unamortized issuance costs related to the 9.0% Notes; and other transaction costs; $5.1 million representing the write-off of unamortized discount and issuance costs associated with repayments of our Previous senior secured Credit Agreement; and $.4 million representing the write-off of unamortized discount and issuance costs associated with payments on our senior secured Credit Agreement. in 2011, we recognized an aggregate loss on the extinguishment of debt totaling $3.4 million representing the write-off of unamortized discount and issuance costs associated with repayments of the Previous senior secured Credit Agreement. in 2013, we recognized a loss on extinguishment of debt totaling $65.4 million consisting of: Scheduled Repayment of our Direct Corporate Obligations The scheduled repayment of our direct corporate obligations was as follows at December 31, 2013 (dollars in millions): Year ending December 31, 2014 2015 2016 2017 2018 Thereafter 156 CNO FINANCIAL GROUP, INC. - Form 10-K $ $ 59.4 79.3 64.0 4.2 378.1 275.0 860.0 PART IIITEM 8 Consolidated Financial Statements7. LITIGATION AND OTHER LEGAL PROCEEDINGS Legal Proceedings Litigation The Company and its subsidiaries are involved in various legal actions in the normal course of business, in which claims for compensatory and punitive damages are asserted, some for substantial amounts. We recognize an estimated loss from these loss contingencies when we believe it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. some of the pending matters have been filed as purported class actions and some actions have been filed in certain jurisdictions that permit punitive damage awards that are disproportionate to the actual damages incurred. The amounts sought in certain of these actions are often large or indeterminate and the ultimate outcome of certain actions is difficult to predict. in the event of an adverse outcome in one or more of these matters, there is a possibility that the ultimate liability may be in excess of the liabilities we have established and could have a material adverse effect on our business, financial condition, results of operations and cash flows. in addition, the resolution of pending or future litigation may involve modifications to the terms of outstanding insurance policies or could impact the timing and amount of rate increases, which could adversely affect the future profitability of the related insurance policies. based upon information presently available, and in light of legal, factual and other defenses available to the Company and its subsidiaries, the Company does not believe that it is probable that the ultimate liability from either pending or threatened legal actions, after consideration of existing loss provisions, will have a material adverse effect on the Company’s consolidated financial condition, operating results or cash flows. However, given the inherent difficulty in predicting the outcome of legal proceedings, there exists the possibility that such legal actions could have a material adverse effect on the Company’s consolidated financial condition, operating results or cash flows. in addition to the inherent difficulty of predicting litigation outcomes, particularly those that will be decided by a jury, the matters specifically identified below purport to seek substantial or an unspecified amount of damages for unsubstantiated conduct spanning several years based on complex legal theories and damages models. The alleged damages typically are indeterminate or not factually supported in the complaint, and, in any event, the Company’s experience indicates that monetary demands for damages often bear little relation to the ultimate loss. in some cases, plaintiffs are seeking to certify classes in the litigation and class certification either has been denied or is pending and we have filed oppositions to class certification or sought to decertify a prior class certification. in addition, for many of these cases: (i) there is uncertainty as to the outcome of pending appeals or motions; (ii)  there are significant factual issues to be resolved; and/or (iii) there are novel legal issues presented. Accordingly, the Company cannot reasonably estimate the possible loss or range of loss in excess of amounts accrued, if any, or predict the timing of the eventual resolution of these matters. The Company reviews these matters on an ongoing basis. When assessing reasonably possible and probable outcomes, the Company bases its assessment on the expected ultimate outcome following all appeals. On October 25, 2012, a purported nationwide class action was filed in the United states District Court for the Central District of California, William Jeffrey Burnett and Joe H. Camp v. Conseco Life Insurance Company, CNO Financial Group, Inc., CDOC, Inc. and CNO Services, LLC, Case No. EDCV12-01715VAPSPX. The plaintiffs bring this action under Rule 23(b)(3) on behalf of various Lifetrend policyholders who since October 2008 have surrendered their policies or had them lapse. Additionally, plaintiffs seek certification of a subclass of various Lifetrend policyholders who accepted optional benefits and signed a release pursuant to a regulatory settlement. The plaintiffs allege breach of contract and seek declaratory relief, compensatory damages, attorney fees and costs. On November 30, 2012, Conseco Life and the other defendants filed a motion to dismiss the complaint. On November 18, 2013, the court granted the dismissal, with leave to amend, of CNO Financial Group, inc., CDOC, inc. and CNO services, LLC, and denied the motion to dismiss Conseco Life. We believe this case is without merit and intend to defend it vigorously. Regulatory Examinations and Fines insurance companies face significant risks related to regulatory investigations and actions. Regulatory investigations generally result from matters related to sales or underwriting practices, payment of contingent or other sales commissions, claim payments and procedures, product design, product disclosure, additional premium charges for premiums paid on a periodic basis, denial or delay of benefits, charging excessive or impermissible fees on products, procedures related to canceling policies, changing the way cost of insurance charges are calculated for certain life insurance products or recommending unsuitable products to customers. We are, in the ordinary course of our business, subject to various examinations, inquiries and information requests from state, federal and other authorities. The ultimate outcome of these regulatory actions (including the costs of complying with information requests and policy reviews) cannot be predicted with certainty. in the event of an unfavorable outcome in one or more of these matters, the ultimate liability may be in excess of liabilities we have established and we could suffer significant reputational harm as a result of these matters, which could also have a material adverse effect on our business, financial condition, results of operations or cash flows. in August 2011, we were notified of an examination to be done on behalf of a number of states for the purpose of determining compliance with unclaimed property laws by the Company and its subsidiaries. such examination has included inquiries related to the use of data available on the U.s. social security Administration’s Death Master File to identify instances where benefits under life insurance policies, annuities and retained asset accounts are payable. We are continuing to provide information to the examiners in response to their requests. A total of 38 states and the District of Columbia are currently participating in this examination. 157 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KGuaranty Fund Assessments The balance sheet at December 31, 2013, included: (i) accruals of $24.0 million, representing our estimate of all known assessments that will be levied against the Company’s insurance subsidiaries by various state guaranty associations based on premiums written through December 31, 2013; and (ii) receivables of $24.9 million that we estimate will be recovered through a reduction in future premium taxes as a result of such assessments. At December 31, 2012, such guaranty fund assessment accruals were $30.5 million and such receivables were $24.0 million. These estimates are subject to change when the associations determine more precisely the losses that have occurred and how such losses will be allocated among the insurance companies. We recognized expense for such assessments of $2.7 million, $4.3 million and $2.3 million in 2013, 2012 and 2011, respectively. $26.0 million at December 31, 2013 and 2012, respectively, and is included in the caption “Other liabilities” in the consolidated balance sheet. Leases and Certain Other Long-Term Commitments The Company rents office space, equipment and computer software under noncancellable operating lease agreements. in addition, the Company has entered into certain sponsorship agreements which require future payments. Total expense lease and sponsorship agreements was pursuant to these $44.3 million, $47.5 million and $43.5 million in 2013, 2012 and 2011, respectively. Future required minimum payments as of December 31, 2013, were as follows (dollars in millions): Guarantees in accordance with the terms of the employment agreements of two of the Company’s former chief executive officers, certain wholly-owned subsidiaries of the Company are the guarantors of the former executives’ nonqualified supplemental retirement benefits. The liability for such benefits was $25.9 million and 2014 2015 2016 2017 2018 Thereafter TOTAL 8. AGENT DEFERRED COMPENSATION PLAN $ $ 43.4 31.2 23.8 19.2 17.4 11.2 146.2 For our agent deferred compensation plan, it is our policy to immediately recognize changes in the actuarial benefit obligation resulting from either actual experience being different than expected or from changes in actuarial assumptions. One of our insurance subsidiaries has a noncontributory, unfunded deferred compensation plan for qualifying members of its career agency force. benefits are based on years of service and career earnings. The actuarial measurement date of this deferred compensation plan is December 31. The liability recognized in the consolidated balance sheet for the agent deferred compensation plan was $142.7 million and $151.7 million at December 31, 2013 and 2012, respectively. The increase (decrease) in expenses incurred on this plan were $(31.4) million, $20.5 million and $26.3 million during 2013, 2012 and 2011, respectively (including the recognition of gains (losses) of $17.2 million, $(7.5) million and $(16.2) million in 2013, 2012 and 2011, respectively, primarily resulting from changes in the discount rate assumption used to determine the deferred compensation plan liability to reflect current investment yields). The estimated net loss for the agent deferred compensation plan that will be amortized from accumulated other comprehensive income (loss) into the net periodic benefit cost during 2014 is $1.4 million. We purchased COLi as an investment vehicle to fund the agent deferred compensation plan. The COLi assets are not assets of the agent deferred compensation plan, and as a result, are accounted for outside the plan and are recorded in the consolidated balance sheet as other invested assets. The carrying value of the COLi assets was $144.8 million and $123.0 million at December 31, 2013 and 2012, respectively. Changes in the cash surrender value (which approximates net realizable value) of the COLi assets are recorded as net investment income and totaled $19.7 million, $9.0 million and $(3.8) million in 2013, 2012 and 2011, respectively. We used the following assumptions for the deferred compensation plan to calculate: benefit obligations: Discount rate Net periodic cost: Discount rate 2013 2012 4.75% 4.00% 4.00% 4.50% The discount rate is based on the yield of a hypothetical portfolio of high quality debt instruments which could effectively settle plan benefits on a present value basis as of the measurement date. At December 31, 2013, for our deferred compensation plan for qualifying members of our career agency force, we assumed a 4.75 percent annual increase in compensation until the participant’s normal retirement date (age 65 and completion of five years of service). The benefits expected to be paid pursuant to our agent deferred compensation plan as of December 31, 2013 were as follows (dollars in millions): 2014 2015 2016 2017 2018 2019 - 2023 $ 6.0 6.2 6.4 6.7 7.2 41.9 158 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 8 Consolidated Financial StatementsThe Company has a qualified defined contribution plan for which substantially all employees are eligible. Company contributions, which match a portion of certain voluntary employee contributions to the plan, totaled $4.6 million, $4.5 million and $4.5 million in 2013, 2012 and 2011, respectively. employer matching contributions are discretionary. 9. SHAREHOLDERS’ EQUITY in November 2009, we completed the private sale of 16.4 million shares of our common stock and warrants to purchase 5.0 million shares of our common stock to Paulson on behalf of several investment funds and accounts managed by Paulson. Concurrently with the completion of the private placement of our common stock and warrants, we entered into an investor rights agreement with Paulson, pursuant to which we granted to Paulson, among other things, certain registration rights with respect to certain securities and certain preemptive rights, and Paulson agreed to, among other things, certain restrictions on transfer of certain securities, certain voting limitations and certain standstill provisions. The warrants have an exercise price of $6.50 per share of common stock, subject to customary anti-dilution adjustments. Prior to June 30, 2013, the warrants were not exercisable, except under limited circumstances. Commencing on June 30, 2013, the warrants are exercisable for shares of our common stock at the option of the holder at any time, subject to certain exceptions. The warrants expire on December 30, 2016. Changes in the number of shares of common stock outstanding were as follows (shares in thousands): balance, beginning of year Treasury stock purchased and retired Conversion of 7.0% Debentures stock options exercised Restricted and performance stock vested BALANCE, END OF YEAR 2013 221,502 (8,949) 4,739 2,087 945(a) 2012 241,305 (21,533) — 1,191 539(a) 220,324 221,502 2011 251,084 (11,120) — 862 479(a) 241,305 (a) In 2013, 2012 and 2011, such amount was reduced by 472 thousand shares, 237 thousand shares and 200 thousand shares, respectively, which were tendered for the payment of required federal and state tax withholdings owed on the vesting of restricted stock. in May 2011, the Company announced a common share repurchase program of up to $100.0 million. in February 2012, June 2012, December 2012 and December 2013, the Company’s board of Directors approved, in aggregate, an additional $800.0 million to repurchase the Company’s outstanding securities. in 2013, 2012 and 2011, we repurchased 8.9 million, 21.5 million and 11.1 million shares, respectively, of common stock for $118.4 million, $180.2 million and $69.8 million, respectively, under the securities repurchase program. The Company purchased $63.8 million aggregate principal amount of our 7.0% Debentures in 2013 as further discussed in the note to the consolidated financial statements entitled “Notes Payable - Direct Corporate Obligations”. such repayments were made pursuant to our securities repurchase program. The Company had remaining repurchase authority of $397.4 million as of December 31, 2013. in May 2012, we initiated a common stock dividend program. in 2013 and 2012 dividends declared and paid on common stock totaled $24.4 million ($0.11 per common share) and $13.9 million ($0.06 per common share), respectively. The Company has a long-term incentive plan which permits the grant of CNO incentive or non-qualified stock options, restricted stock awards, stock appreciation rights, performance shares or units and certain other equity-based awards to certain directors, officers and employees of the Company and certain other individuals who perform services for the Company. As of December 31, 2013, 9.1 million shares remained available for issuance under the plan. Our stock option awards are generally granted with an exercise price equal to the market price of the Company’s stock on the date of grant. For options granted in 2006 and prior years, our stock option awards generally vested on a graded basis over a four year service term and expire ten years from the date of grant. Our stock option awards granted in 2007 through 2009 generally vested on a graded basis over a three year service term and expire five years from the date of grant. Our stock options granted in 2010 through 2013 generally vest on a graded basis over a three year service term and expire seven years from the date of grant. The vesting periods for our restricted stock awards range from immediate vesting to a period of three years. A summary of the Company’s stock option activity and related information for 2013 is presented below (shares in thousands; dollars in millions, except per share amounts): Outstanding at the beginning of the year Options granted exercised Forfeited or terminated Outstanding at the end of the year Options exercisable at the end of the year Available for future grant $ Weighted average exercise price 9.72 11.01 7.27 13.95 10.64 Shares 6,655 1,447 (2,087) (436) 5,579 2,529 9,099 Weighted average remaining life (in years) Aggregate intrinsic value $ $ $ 4.0 2.1 6.0 32.5 13.9 159 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KA summary of the Company’s stock option activity and related information for 2012 is presented below (shares in thousands; dollars in millions, except per share amounts): Outstanding at the beginning of the year Options granted exercised Forfeited or terminated Outstanding at the end of the year Options exercisable at the end of the year Available for future grant $ Weighted average exercise price 10.13 7.55 3.14 16.13 9.72 Shares 7,712 1,389 (1,191) (1,255) 6,655 3,715 9,713 Weighted average remaining life (in years) Aggregate intrinsic value $ 3.4 $ 1.7 $ 2.7 30.2 15.5 A summary of the Company’s stock option activity and related information for 2011 is presented below (shares in thousands; dollars in millions, except per share amounts): Outstanding at the beginning of the year Options granted exercised Forfeited or terminated Outstanding at the end of the year Options exercisable at the end of the year Available for future grant $ Weighted average exercise price 10.87 7.38 2.52 14.35 10.13 Shares 9,754 1,262 (862) (2,442) 7,712 4,135 11,044 Weighted average remaining life (in years) Aggregate intrinsic value $ 3.1 $ 1.8 $ 1.3 31.3 18.0 We recognized compensation expense related to stock options totaling $7.2 million ($4.7 million after income taxes) in 2013, $6.7 million ($4.4 million after income taxes) in 2012 and $.2 million ($.1 million after income taxes) in 2011. Compensation expense in 2011 was reduced by $7.4 million to reflect the true-up of forfeiture estimates for awards with service conditions. Compensation expense related to stock options reduced both basic and diluted earnings per share by two cents, two cents and nil cents in 2013, 2012 and 2011, respectively. At December 31, 2013, the unrecognized compensation expense for non-vested stock options totaled $9.3 million which is expected to be recognized over a weighted average period of 1.9 years. Cash received by the Company from the exercise of stock options was $15.2 million, $3.1 million and $2.2 million during 2013, 2012 and 2011, respectively. The fair value of each stock option grant is estimated on the date of grant using the black-scholes option valuation model with the following weighted average assumptions: Weighted average risk-free interest rates Weighted average dividend yields Volatility factors Weighted average expected life (in years) Weighted average fair value per share 2013 Grants 2012 Grants 2011 Grants .8% .7% 107% 4.8 8.02 $ .9% —% 108% 4.7 5.76 $ 2.2% —% 107% 4.8 5.68 $ The risk-free interest rate is based on the U.s. Treasury yield curve in effect at the time of grant. The dividend yield is based on the Company’s history and expectation of dividend payouts. Volatility factors are based on the weekly historical volatility of the Company’s common stock equal to the expected life of the option or since our emergence from bankruptcy in september 2003. The expected life is based on the average of the graded vesting period and the contractual terms of the option. The exercise price was equal to the market price of our stock on the date of grant for all options granted in 2013, 2012 and 2011. 160 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 8 Consolidated Financial StatementsThe following table summarizes information about stock options outstanding at December 31, 2013 (shares in thousands): Options outstanding Options exercisable Range of exercise prices $1.13 $3.05 - $3.11 $5.78 - $6.77 $7.38 - $7.74 $8.29 - $12.34 $12.74 - $18.97 $20.00 - $25.45 Number outstanding 76 272 726 1,964 1,415 91 1,035 5,579 Remaining life (in years) Average exercise price 1.13 3.05 6.45 7.46 10.77 16.23 21.62 0.3 $ 0.4 3.2 4.8 6.1 4.0 1.2 Number exercisable Average exercise price 1.13 3.05 6.45 7.39 — 18.90 21.62 76 $ 272 723 382 — 41 1,035 2,529 During 2013, 2012 and 2011, the Company granted .2 million, .7 million and .9 million restricted shares, respectively, of CNO common stock to certain directors, officers and employees of the Company at a weighted average fair value of $12.00 per share, $7.35 per share and $6.97 per share, respectively. The fair value of such grants totaled $2.1 million, $5.0 million and $6.0 million in 2013, 2012 and 2011, respectively. such amounts are recognized as compensation expense over the vesting period of the restricted stock. A summary of the Company’s non-vested restricted stock activity for 2013 is presented below (shares in thousands): Non-vested shares, beginning of year Granted Vested Forfeited NON-VESTED SHARES, END OF YEAR At December 31, 2013, the unrecognized compensation expense for non-vested restricted stock totaled $2.5 million which is expected to be recognized over a weighted average period of 1.6 years. At December 31, 2012, the unrecognized compensation expense for non-vested restricted stock totaled $5.4 million. We recognized compensation expense related to restricted stock awards totaling $4.5 million, $4.5 million and $4.3 million in 2013, 2012 and 2011, respectively. The fair value of restricted stock that vested during 2013, 2012 and 2011 was $5.6 million, $4.4 million and $3.2 million, respectively. Authoritative guidance also requires us to estimate the amount of unvested stock-based awards that will be forfeited in future periods and reduce the amount of compensation expense recognized over the applicable service period to reflect this estimate. We periodically evaluate our forfeiture assumptions to more accurately reflect our actual forfeiture experience. Shares 1,162 178 (749) (70) 521 $ Weighted average grant date fair value 7.08 12.00 7.42 6.94 8.29 The Company does not currently recognize tax benefits resulting from tax deductions in excess of the compensation expense recognized because of NOLs which are available to offset future taxable income. in 2013, 2012 and 2011, the Company granted performance units totaling 424,400, 406,500 and 416,700, respectively, pursuant to its long-term incentive plan to certain officers of the Company. The criteria for payment for such awards are based on certain company-wide performance levels that must be achieved within a specified performance time (generally three years), each as defined in the award. Unless antidilutive, the diluted weighted average shares outstanding would reflect the number of performance units expected to be issued, using the treasury stock method. A summary of the Company’s performance units is presented below (shares in thousands): Awards outstanding at December 31, 2010 Granted in 2011 Forfeited Awards outstanding at December 31, 2011 Granted in 2012 Forfeited Awards outstanding at December 31, 2012 Granted in 2013 Additional shares issued pursuant to achieving certain performance criteria(a) shares vested in 2013 Forfeited AWARDS OUTSTANDING AT DECEMBER 31, 2013 Total shareholder return awards — — — — 203 (10) 193 212 — — (23) 382 Operating return on equity awards 555 — (555) — — — — 212 — — (8) 204 Pre-tax operating income awards 652 417 (233) 836 203 (62) 977 — 223 (668) (62) 470 (a) The performance units provide for a payout of up to 150 percent of the award if certain performance levels are achieved. 161 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KThe grant date fair value of the performance units awarded was $4.4 million and $3.1 million in 2013 and 2012, respectively. We recognized compensation expense of $3.4 million, $3.8 million and $2.0 million in 2013, 2012 and 2011, respectively, related to the performance units. As further discussed in the footnote to the consolidated financial statements entitled “income Taxes”, the Company’s board of Directors adopted the section 382 Rights Agreement on January 20, 2009 and amended and extended the section 382 Rights Agreement on December 6, 2011. The Amended section 382 Rights Agreement is designed to protect shareholder value by preserving the value of our tax assets primarily associated with NOLs. At the time the section 382 Rights Agreement was adopted, the Company declared a dividend of one preferred share purchase right (a “Right”) for each outstanding share of common stock. The dividend was payable on January 30, 2009, to the shareholders of record as of the close of business on that date and a Right is also attached to each share of CNO common stock issued after that date. Pursuant to the Amended section 382 Rights Agreement, each Right entitles the shareholder to purchase from the Company one one-thousandth of a share of series b Junior Participating Preferred stock, par value $.01 per share (the “Junior Preferred stock”) of the Company at a price of $25.00 per one one-thousandth of a share of Junior Preferred stock. The description and terms of the Rights are set forth in the Amended section 382 Rights Agreement. The Rights would become exercisable in the event any person or group (subject to certain exemptions) becomes an owner of more than 4.99 percent of the outstanding stock of CNO (a “Threshold Holder”) without the approval of the board of Directors or an existing shareholder who is currently a Threshold Holder acquires additional shares exceeding one percent of our outstanding shares without prior approval from the board of Directors. A reconciliation of net income and shares used to calculate basic and diluted earnings per share is as follows (dollars in millions and shares in thousands): Net income for basic earnings per share Add: interest expense on 7.0% Debentures, net of income taxes NET INCOME FOR DILUTED EARNINGS PER SHARE shares: Weighted average shares outstanding for basic earnings per share effect of dilutive securities on weighted average shares: 7.0% Debentures stock options, restricted stock and performance units Warrants Dilutive potential common shares WEIGHTED AVERAGE SHARES OUTSTANDING FOR DILUTED EARNINGS PER SHARE 2013 478.0 1.6 479.6 $ $ 2012 221.0 12.2 233.2 $ $ 2011 335.7 14.7 350.4 $ $ 221,628 233,685 247,952 5,780 2,776 2,518 11,074 44,037 2,762 943 47,742 53,367 2,513 249 56,129 232,702 281,427 304,081 basic earnings per common share is computed by dividing net income by the weighted average number of common shares outstanding for the period. Restricted shares (including our performance units) are not included in basic earnings per share until vested. Diluted earnings per share reflect the potential dilution that could occur if outstanding stock options and warrants were exercised and restricted stock was vested. The dilution from options, warrants and restricted shares is calculated using the treasury stock method. Under this method, we assume the proceeds from the exercise of the options and warrants (or the unrecognized compensation expense with respect to restricted stock and performance units) will be used to purchase shares of our common stock at the average market price during the period, reducing the dilutive effect of the exercise of the options and warrants (or the vesting of the restricted stock and performance units). initially, the 7.0% Debentures were convertible into 182.1494 shares of our common stock for each $1,000 principal amount of 7.0% Debentures, which was equivalent to an initial conversion price of approximately $5.49 per share. The conversion rate was subject to adjustment following the occurrence of certain events (including the payment of dividends on our common stock) in accordance with the terms of the an indenture dated as of October 16, 2009. On July 1, 2013, the Company issued a conversion right termination notice to holders of the 7.0% Debentures as further discussed in the note to the consolidated financial statements entitled “Notes Payable - Direct Corporate Obligations”. 162 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 8 Consolidated Financial Statements10. OTHER OPERATING STATEMENT DATA insurance policy income consisted of the following (dollars in millions): Direct premiums collected Reinsurance assumed Reinsurance ceded Premiums collected, net of reinsurance Change in unearned premiums Less premiums on interest-sensitive life and products without mortality and morbidity risk which are recorded as additions to insurance liabilities Premiums on traditional products with mortality or morbidity risk Fees and surrender charges on interest-sensitive products INSURANCE POLICY INCOME 2013 3,966.0 38.0 (240.5) 3,763.5 (16.6) (1,298.1) 2,448.8 295.9 2,744.7 $ $ 2012 3,883.1 70.4 (237.1) 3,716.4 20.8 (1,296.7) 2,440.5 314.9 2,755.4 $ $ 2011 4,214.7 87.7 (243.2) 4,059.2 17.2 (1,693.5) 2,382.9 307.6 2,690.5 $ $ The four states with the largest shares of 2013 collected premiums were Florida (7.9 percent), Pennsylvania (6.3 percent), Texas (6.2 percent) and California (6.1 percent). No other state accounted for more than five percent of total collected premiums. Other operating costs and expenses were as follows (dollars in millions): Commission expense salaries and wages Other TOTAL OTHER OPERATING COSTS AND EXPENSES 2013 103.8 234.0 428.4 766.2 $ $ 2012 115.8 226.6 476.9 819.3 $ $ 2011 131.7 212.2 360.6 704.5 $ $ Changes in the present value of future profits were as follows (dollars in millions): balance, beginning of year Amortization Amounts related to fair value adjustment of fixed maturities, available for sale BALANCE, END OF YEAR 2013 626.0 (92.0) 145.3 679.3 $ $ 2012 697.7 (93.5) 21.8 626.0 $ $ 2011 1,008.6 (113.7) (197.2) 697.7 $ $ based on current conditions and assumptions as to future events on all policies inforce, the Company expects to amortize approximately 10 percent of the December 31, 2013 balance of the present value of future profits in 2014, 9 percent in 2015, 8 percent in 2016, 7 percent in 2017 and 7 percent in 2018. The discount rate used to determine the amortization of the present value of future profits averaged approximately 5 percent in the years ended December 31, 2013, 2012 and 2011. in accordance with authoritative guidance, we are required to amortize the present value of future profits in relation to estimated gross profits for interest-sensitive life products and annuity products. such guidance also requires that estimates of expected gross profits used as a basis for amortization be evaluated regularly, and that the total amortization recorded to date be adjusted by a charge or credit to the statement of operations, if actual experience or other evidence suggests that earlier estimates should be revised. Changes in deferred acquisition costs were as follows (dollars in millions): balance, beginning of year Additions Amortization Amounts related to fair value adjustment of fixed maturities, available for sale Other BALANCE, END OF YEAR 2013 629.7 222.8 (204.3) 315.9 4.0 968.1 $ $ 2012 797.1 191.7 (195.5) (163.6) — 629.7 $ $ 2011 999.6 216.7 (183.7) (235.5) — 797.1 $ $ 163 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-K11. CONSOLIDATED STATEMENT OF CASH FLOWS The following disclosures supplement our consolidated statement of cash flows. The following reconciles net income to net cash provided by operating activities (dollars in millions): Cash flows from operating activities: Net income Adjustments to reconcile net income to net cash provided by operating activities: 2013 2012 2011 $ 478.0 $ 221.0 $ 335.7 Amortization and depreciation income taxes insurance liabilities Accrual and amortization of investment income Deferral of policy acquisition costs Net realized investment gains Loss related to reinsurance transaction Loss on extinguishment of debt Other NET CASH PROVIDED BY OPERATING ACTIVITIES $ 324.6 (181.2) 465.8 (276.3) (222.8) (33.6) 98.4 65.4 2.1 720.4 $ 315.0 (71.8) 330.0 (100.7) (191.7) (81.1) — 200.2 14.0 634.9 $ 323.6 (32.9) 346.4 64.5 (216.7) (61.8) — 3.4 12.6 774.8 Non-cash items not reflected in the investing and financing activities sections of the consolidated statement of cash flows (dollars in millions): stock options, restricted stock and performance units 2013 15.1 $ 2012 13.7 $ 2011 5.2 $ 12. STATUTORY INFORMATION (BASED ON NON-GAAP MEASURES) statutory accounting practices prescribed or permitted by regulatory authorities for the Company’s insurance subsidiaries differ from GAAP. The Company’s insurance subsidiaries reported the following amounts to regulatory agencies, after appropriate elimination of intercompany accounts among such subsidiaries (dollars in millions): statutory capital and surplus Asset valuation reserve interest maintenance reserve TOTAL statutory capital and surplus included investments in upstream affiliates of $52.4 million at both December 31, 2013 and 2012, which was eliminated in the consolidated financial statements prepared in accordance with GAAP. statutory earnings build the capital required by ratings agencies and regulators. statutory earnings, fees and interest paid by the insurance companies to the parent company create the “cash flow capacity” the parent company needs to meet its obligations, including debt service. The consolidated statutory net income (a non-GAAP measure) of our insurance subsidiaries was $386.5 million, $350.4 million and $366.8 million in 2013, 2012 and 2011, respectively. included in such net income were net realized capital gains, net of income taxes, of $19.0 million, $13.0 million and $3.7 million in 2013, 2012 and 2011, respectively. in addition, such net income included pre-tax amounts for fees and interest paid to CNO or its non-life subsidiaries totaling $159.7 million, $155.3 million and $147.7 million in 2013, 2012 and 2011, respectively. 2013 1,711.9 233.9 582.4 2,528.2 $ $ 2012 1,560.4 222.2 585.8 2,368.4 $ $ insurance regulators may prohibit the payment of dividends or other payments by our insurance subsidiaries to parent companies if they determine that such payment could be adverse to our policyholders or contract holders. Otherwise, the ability of our insurance subsidiaries to pay dividends is subject to state insurance department regulations. insurance regulations generally permit dividends to be paid from statutory earned surplus of the insurance company without regulatory approval for any 12-month period in amounts equal to the greater of (or in a few states, the lesser of): (i) statutory net gain from operations or statutory net income for the prior year; or (ii) 10 percent of statutory capital and surplus as of the end of the preceding year. This type of dividend is referred to as an “ordinary dividend”. Any dividend in excess of these levels requires the approval of the director or commissioner of the applicable state insurance department and is referred to as an “extraordinary dividend”. During 2013, our insurance subsidiaries paid extraordinary dividends of $236.8 million to CDOC, inc. (“CDOC”) (our wholly owned subsidiary and the immediate parent of Washington National, Conseco Life and Conseco Life insurance Company of Texas). The holding companies made no capital contributions to its insurance subsidiaries in 2013. 164 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIITEM 8 Consolidated Financial Statementseach of the immediate insurance subsidiaries of CDOC had negative earned surplus at December 31, 2013. Accordingly, any dividend payments from these subsidiaries require the approval of the director or commissioner of the applicable state insurance department. The payment of interest on surplus debentures requires either prior written notice or approval of the director or commissioner of the applicable state insurance department. from our non-insurance Dividends and other payments subsidiaries to CNO or CDOC do not require approval by any regulatory authority or other third party. in accordance with an order from the Florida Office of insurance Regulation, Washington National may not distribute funds to any affiliate or shareholder without prior notice to the Florida Office of insurance Regulation. in addition, the risk-based capital (“RbC”) and other capital requirements described below can also limit, in certain circumstances, the ability of our insurance subsidiaries to pay dividends. RbC requirements provide a tool for insurance regulators to determine the levels of statutory capital and surplus an insurer must maintain in relation to its insurance and investment risks and the need for possible regulatory attention. The RbC requirements provide four levels of regulatory attention, varying with the ratio of the insurance company’s total adjusted capital (defined as the total of its statutory capital and surplus, asset valuation reserve and certain other adjustments) to its RbC (as measured on December 31 of each year) as follows: (i) if a company’s total adjusted capital is less than 100 percent but greater than or equal to 75 percent of its RbC, the company must submit a comprehensive plan to the regulatory authority proposing corrective actions aimed at improving its capital position (the “Company Action Level”); (ii) if a company’s total adjusted capital is less than 75 percent but greater than or equal to 50 percent of its RbC, the regulatory authority will perform a special examination of the company and issue an order specifying the corrective actions that must be taken; (iii) if a company’s total adjusted capital is less than 50 percent but greater than or equal to 35 percent of its RbC, the regulatory authority may take any action it deems necessary, including placing the company under regulatory control; and (iv) if a company’s total adjusted capital is less than 35 percent of its RbC, the regulatory 13. BUSINESS SEGMENTS authority must place the company under its control. in addition, the RbC requirements provide for a trend test if a company’s total adjusted capital is between 100 percent and 125 percent of its RbC at the end of the year. The trend test calculates the greater of the decrease in the margin of total adjusted capital over RbC: (i) between the current year and the prior year; and (ii) for the average of the last 3 years. it assumes that such decrease could occur again in the coming year. Any company whose trended total adjusted capital is less than 95 percent of its RbC would trigger a requirement to submit a comprehensive plan as described above for the Company Action Level. in 2011, the NAiC approved an increase in the RbC requirements that would subject a company to the trend test if a company’s total adjusted capital is between 100 percent and 150 percent of its RbC at the end of the year (previously between 100 percent and 125 percent). However, this change will require the states to modify their RbC law before it becomes effective for their domiciled insurance companies. The 2013 statutory annual statements of each of our insurance subsidiaries reflect total adjusted capital in excess of the levels subjecting the subsidiaries to any regulatory action. in addition, although we are under no obligation to do so, we may elect to contribute additional capital or retain greater amounts of capital to strengthen the surplus of certain insurance subsidiaries. Any election to contribute or retain additional capital could impact the amounts our insurance subsidiaries pay as dividends to the holding company. The ability of our insurance subsidiaries to pay dividends is also impacted by various criteria established by rating agencies to maintain or receive higher ratings and by the capital levels that we target for our insurance subsidiaries. At December 31, 2013, the consolidated RbC ratio of our insurance subsidiaries exceeded the minimum RbC requirement included in our senior secured Credit Agreement. see the note to the consolidated financial statements entitled “Notes Payable - Direct Corporate Obligations” for further discussion of various financial ratios and balances we are required to maintain. We calculate the consolidated RbC ratio by assuming all of the assets, liabilities, capital and surplus and other aspects of the business of our insurance subsidiaries are combined together in one insurance subsidiary, with appropriate intercompany eliminations. The Company manages its business through the following operating segments: bankers Life, Washington National and Colonial Penn, which are defined on the basis of product distribution; Other CNO business, comprised primarily of products we no longer sell actively; and corporate operations, comprised of holding company activities and certain noninsurance company businesses. We measure segment performance by excluding loss related to reinsurance transaction, net realized investment gains (losses), fair value changes in embedded derivative liabilities (net of related amortization), equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests and loss on extinguishment of debt because we believe that this performance measure is a better indicator of the ongoing business and trends in our business. Our primary investment focus is on investment income to support our liabilities for insurance products as opposed to the generation of net realized investment gains (losses), and a long-term focus is necessary to maintain profitability over the life of the business. Loss related to reinsurance transaction, net realized investment gains (losses), fair value changes in embedded derivative liabilities (net of related amortization), equity in earnings of certain non- strategic investments and earnings attributable to non-controlling interests and loss on extinguishment of debt depend on market conditions or represent unusual items that do not necessarily relate to the underlying business of our segments. Net realized investment gains (losses) and fair value changes in embedded derivative liabilities (net of related amortization) may affect future earnings levels since our underlying business is long-term in nature and changes in our investment portfolio may impact our ability to earn the assumed interest rates needed to maintain the profitability of our business. 165 PART IIITEM 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KOperating information by segment was as follows (dollars in millions): 2013 2012 2011 $ $ 28.9 1,311.2 308.6 1,005.7 19.0 2,673.4 $ 28.4 1,342.7 286.3 838.9 15.2 2,511.5 33.4 1,347.3 231.7 766.3 13.8 2,392.5 586.5 14.2 206.5 .9 808.1 4.3 227.8 40.0 .8 272.9 12.1 24.7 226.4 341.8 5.1 610.1 575.2 15.2 204.1 1.1 795.6 5.2 212.6 40.4 .7 258.9 10.6 26.3 252.9 340.6 — 630.4 569.5 15.6 189.5 1.0 775.6 5.9 197.1 41.1 .9 245.0 12.2 29.4 248.4 344.1 — 634.1 39.8 6.2 46.0 4,410.5 62.4 2.8 65.2 4,261.6 13.1 2.5 15.6 4,062.8 (continued on the next page) Revenues: Bankers Life: Insurance policy income: Annuities Health Life Net investment income(a) Fee revenue and other income(a) Total Bankers Life Revenues Washington National: Insurance policy income: Health Life Net investment income(a) Fee revenue and other income(a) Total Washington National revenues Colonial Penn: Insurance policy income: Health Life Net investment income(a) Fee revenue and other income(a) Total Colonial Penn revenues Other CNO Business: Insurance policy income: Annuities Health Life Net investment income(a) Fee revenue and other income(a) Total Other CNO Business revenues Corporate operations: Net investment income Fee and other income Total corporate revenues Total revenues 166 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIItem 8 Consolidated Financial Statements(continued from previous page) Expenses: Bankers Life: Insurance policy benefits Amortization Interest expense on investment borrowings Other operating costs and expenses Total Bankers Life expenses Washington National: Insurance policy benefits Amortization Interest expense on investment borrowings Other operating costs and expenses Total Washington National expenses Colonial Penn: Insurance policy benefits Amortization Other operating costs and expenses Total Colonial Penn expenses Other CNO Business: Insurance policy benefits Amortization Interest expense on investment borrowings Other operating costs and expenses Total Other CNO Business expenses Corporate operations: Interest expense on corporate debt Interest expense on borrowings of variable interest entities Interest expense on investment borrowings Other operating costs and expenses Total corporate expenses Total expenses Income (loss) before loss related to reinsurance transaction, net realized investment gains (losses), fair value changes in embedded derivative liabilities (net of related amortization), equity in earnings of certain non-strategic investments and earnings attributable to non-controlling interests, loss on extinguishment of debt and income taxes: Bankers Life Washington National Colonial Penn Other CNO Business Corporate operations Income before loss related to reInsurance transactIon, net realIzed Investment gaIns (losses), faIr value changes In embedded derIvatIve lIabIlItIes (net of related amortIzatIon), equIty In earnIngs of certaIn non-strategIc Investments and earnIngs attrIbutable to non-controllIng Interests, loss on extInguIshment of debt and Income taxes (a) It is not practicable to provide additional components of revenue by product or services. 2013 2012 2011 $ $ 1,788.7 187.5 6.7 380.0 2,362.9 $ 1,642.9 187.6 5.3 374.8 2,210.6 1,570.1 206.3 4.8 320.4 2,101.6 470.5 53.8 1.9 161.1 687.3 165.7 14.5 105.2 285.4 469.2 19.9 19.3 76.2 584.6 51.3 .1 — 27.3 78.7 3,998.9 310.5 120.8 (12.5) 25.5 (32.7) 447.1 47.7 2.8 170.9 668.5 161.1 15.0 91.4 267.5 508.4 33.8 19.9 117.1 679.2 66.2 20.0 .4 65.1 151.7 3,977.5 464.5 44.9 .7 169.4 679.5 150.1 15.0 84.6 249.7 479.9 39.8 20.3 78.8 618.8 76.3 11.8 .2 51.3 139.6 3,789.2 300.9 127.1 (8.6) (48.8) (86.5) 290.9 96.1 (4.7) 15.3 (124.0) $ 411.6 $ 284.1 $ 273.6 167 PART IIItem 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KA reconciliation of segment revenues and expenses to consolidated revenues and expenses is as follows (dollars in millions): Total segment revenues Net realized investment gains Revenues related to certain non-strategic investments and earnings attributable to non-controlling interests consolIdated revenues Total segment expenses Loss related to reinsurance transaction Insurance policy benefits - fair value changes in embedded derivative liabilities(a) Amortization related to fair value changes in embedded derivative liabilities(a) Amortization related to net realized investment gains Expenses related to certain non-strategic investments and earnings attributable to non-controlling interests Loss on extinguishment of debt consolIdated exPenses $ $ $ $ $ $ $ 2013 4,410.5 33.4 32.2 4,476.1 3,998.9 98.4 (54.4) 19.0 1.6 $ $ $ 2012 4,261.6 81.1 — 4,342.7 3,977.5 — 4.4 (1.6) 6.5 42.4 65.4 4,171.3 $ — 200.2 4,187.0 $ 2011 4,062.8 61.8 — 4,124.6 3,789.2 — 34.4 (14.0) 5.4 — 3.4 3,818.4 (a) Prior to June 30, 2011, we maintained a specific block of investments in our trading securities account (which we carried at estimated fair value with changes in such value recognized as investment income from policyholder and reinsurer accounts and other special-purpose portfolios) to offset the income statement volatility caused by the effect of interest rate fluctuations on the value of embedded derivatives related to our fixed index annuity products. During the second quarter of 2011, we sold this trading portfolio, which resulted in $35.4 million, $(2.8) million and $(20.4) million of increased (decreased) earnings in 2013, 2012 and 2011, respectively, since the volatility caused by the accounting requirements to record embedded options at fair value was no longer being offset. Segment balance sheet information was as follows (dollars in millions): Assets: Bankers Life Washington National Colonial Penn Other CNO Business Corporate operations total assets Liabilities: Bankers Life Washington National Colonial Penn Other CNO Business Corporate operations total lIabIlItIes 2013 2012 18,230.2 4,655.3 891.1 8,483.7 2,520.3 34,780.6 15,866.4 3,665.2 766.6 7,531.2 1,996.0 29,825.4 $ $ $ $ 17,637.7 4,499.5 917.8 8,679.5 2,396.9 34,131.4 15,590.1 3,425.6 749.6 7,451.1 1,865.7 29,082.1 $ $ $ $ The following table presents selected financial information of our segments (dollars in millions): segment 2013 Bankers Life Washington National Colonial Penn Other CNO Business total 2012 Bankers Life Washington National Colonial Penn Other CNO Business total 168 CNO FINANCIAL GROUP, INC. - Form 10-K Present value of future profits deferred acquisition costs Insurance liabilities $ $ $ $ 263.2 343.2 55.7 17.2 679.3 168.8 375.8 63.6 17.8 626.0 $ $ $ $ 627.8 182.6 67.4 90.3 968.1 332.8 157.3 57.5 82.1 629.7 $ $ $ $ 14,575.0 2,919.0 766.2 6,615.6 24,875.8 14,548.0 2,911.7 763.1 6,866.7 25,089.5 PART IIItem 8 Consolidated Financial Statements14. QUARTERLY FINANCIAL DATA (UNAUDITED) We compute earnings per common share for each quarter independently of earnings per share for the year. The sum of the quarterly earnings per share may not equal the earnings per share for the year because of: (i) transactions affecting the weighted average number of shares outstanding in each quarter; and (ii) the uneven distribution of earnings during the year. Quarterly financial data (unaudited) were as follows (dollars in millions, except per share data): 2013 Revenues Income before income taxes Income tax expense (benefit) net Income Earnings per common share: Basic: Net Income Diluted: Net income 2012 Revenues Income (loss) before income taxes Income tax expense (benefit) net Income (loss) Earnings per common share: Basic: Net income (loss) Diluted: Net income (loss) 1st qtr. 1,142.6 34.6 22.7 11.9 2nd qtr. 1,081.5 114.7 37.6 77.1 $ $ $ 3rd qtr. 1,093.8 114.4 (168.6) 283.0 $ $ $ 4th qtr. 1,158.2 41.1 (64.9) 106.0 $ $ $ .05 $ .35 $ 1.27 $ .48 .05 1st Qtr. 1,123.9 92.3 33.2 59.1 $ $ $ $ .34 2nd Qtr. 1,065.0 104.5 38.8 65.7 $ $ $ $ $ 1.23 3rd Qtr. 1,093.0 $ (158.8) $ (153.8) (5.0) $ .47 4th Qtr. 1,060.8 117.7 16.5 101.2 .25 $ .28 $ (.02) $ .21 $ .24 $ (.02) $ .45 .41 $ $ $ $ $ $ $ $ $ $ 15. INVESTMENTS IN VARIABLE INTEREST ENTITIES We have concluded that we are the primary beneficiary with respect to certain VIEs, which are consolidated in our financial statements. In consolidating the VIEs, we consistently use the financial information most recently distributed to investors in the VIE, which in one case, is less than two months prior to the end of our reporting period. The following is a description of our significant investments in VIEs. All of the VIEs are collateralized loan trusts that were established to issue securities to finance the purchase of corporate loans and other permitted investments (including new VIEs which were consolidated in the first quarters of 2013 and 2012). The assets held by the trusts are legally isolated and not available to the Company. The liabilities of the VIEs are expected to be satisfied from the cash flows generated by the underlying loans held by the trusts, not from the assets of the Company. The scheduled repayment of the remaining principal balance of the borrowings related to the VIEs are as follows: $150.4 million in 2018; $492.0 million in 2022; and $381.8 million in 2024. The Company has no further commitments to the VIEs. In the second quarter of 2011, one of the VIEs was liquidated and its obligations were repaid pursuant to the priority of payments as defined in the indenture of the VIE. Such liquidation did not have a material effect on our consolidated financial statements. In addition, in the second quarter of 2011, certain of our insurance subsidiaries invested in the formation of a new VIE which has been consolidated in our financial statements. Certain of our insurance subsidiaries are noteholders of the VIEs. Another subsidiary of the Company is the investment manager for the VIEs. As such, it has the power to direct the most significant activities of the VIEs which materially impacts the economic performance of the VIEs. 169 PART IIItem 8 Consolidated Financial StatementsCNO FINANCIAL GROUP, INC. - Form 10-KThe following table provides supplemental information about the assets and liabilities of the VIEs which have been consolidated in accordance with authoritative guidance (dollars in millions): ASSETS: Investments held by variable interest entities Notes receivable of VIEs held by insurance subsidiaries Cash and cash equivalents held by variable interest entities Accrued investment income Income tax assets, net Other assets total assets LIABILITIES: Other liabilities Borrowings related to variable interest entities Notes payable of VIEs held by insurance subsidiaries total lIabIlItIes ASSETS: Investments held by variable interest entities Notes receivable of VIEs held by insurance subsidiaries Cash and cash equivalents held by variable interest entities Accrued investment income Income tax assets, net Other assets total assets LIABILITIES: Other liabilities Borrowings related to variable interest entities Notes payable of VIEs held by insurance subsidiaries total lIabIlItIes december 31, 2013 vIes eliminations net effect on consolidated balance sheet 1,046.7 $ — 104.3 1.9 5.4 22.6 1,180.9 $ 66.0 $ 1,012.3 112.5 1,190.8 $ — $ (108.5) — — (2.5) (.9) (111.9) $ (4.0) $ — (112.5) (116.5) $ 1,046.7 (108.5) 104.3 1.9 2.9 21.7 1,069.0 62.0 1,012.3 — 1,074.3 december 31, 2012 vIes eliminations net effect on consolidated balance sheet 814.3 $ — 54.2 1.8 3.3 9.6 883.2 $ 39.9 $ 767.0 82.5 889.4 $ — $ (78.5) — — (2.6) — (81.1) $ (3.3) $ — (82.5) (85.8) $ 814.3 (78.5) 54.2 1.8 .7 9.6 802.1 36.6 767.0 — 803.6 $ $ $ $ $ $ $ $ The following table provides supplemental information about the revenues and expenses of the VIEs which have been consolidated in accordance with authoritative guidance, after giving effect to the elimination of our investment in the VIEs and investment management fees earned by a subsidiary of the Company (dollars in millions): REVENuES: Net investment income – policyholder and reinsurer accounts and other special-purpose portfolios Fee revenue and other income $ Total revenues ExPENSES: Interest expense Other operating expenses Total expenses Income before net realized investment losses and income taxes Net realized investment losses Income before Income taxes $ 2013 2012 2011 42.3 1.8 44.1 26.0 1.4 27.4 16.7 (1.6) 15.1 $ $ $ 31.3 1.6 32.9 20.0 .6 20.6 12.3 (.4) 11.9 $ 18.8 1.2 20.0 11.8 .7 12.5 7.5 (1.3) 6.2 170 CNO FINANCIAL GROUP, INC. - Form 10-K PART IIItem 8 Consolidated Financial StatementsPart II ITEM 8 Consolidated Financial Statement The investment portfolios held by the VIEs are primarily comprised of commercial bank loans to corporate obligors which are almost entirely rated below-investment grade. At December 31, 2013, such loans had an amortized cost of $1,045.1 million; gross unrealized gains of $4.7 million; gross unrealized losses of $3.1 million; and an estimated fair value of $1,046.7 million. The following table sets forth the amortized cost and estimated fair value of the investments held by the VIEs at December 31, 2013, by contractual maturity. Actual maturities will differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without penalties. (Dollars in millions) Due in one year or less Due after one year through five years Due after five years through ten years total amortized cost 6.5 355.8 682.8 1,045.1 $ $ estimated fair value 6.5 357.3 682.9 1,046.7 $ $ The following table sets forth the amortized cost and estimated fair value of those investments held by the VIEs with unrealized losses at December 31, 2013, by contractual maturity. Actual maturities will differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without penalties. (Dollars in millions) Due in one year or less Due after one year through five years Due after five years through ten years total There were no investments held by the VIEs rated below- investment grade which have been continuously in an unrealized loss position exceeding 20 percent of the cost basis as of December 31, 2013. During 2013, we recognized net realized investment losses on the VIE investments of $1.6 million, which were comprised of $.5 million of net losses from the sales of fixed maturities, and $1.1 million of writedowns of investments for other than temporary declines in fair value recognized through net income. During 2012, we recognized net realized investment losses on the VIE investments of $.4 million, which were comprised of $.4 million of net gains from the sales of fixed maturities, and $.8 million of writedowns of investments for other than temporary declines in fair value recognized through net income. During 2011, we recognized net realized investment losses on the VIE investments of $1.3 million, which were comprised of $3.0 million of net gains from the sales of fixed maturities, and $4.3 million of writedowns of investments for other than temporary declines in fair value recognized through net income. At December 31, 2013, there were no investments held by the VIEs that were in default. During 2013, $11.1 million of investments held by the VIEs were sold which resulted in gross investment losses (before income taxes) of $.9 million. During 2012, $34.9 million of investments held by the VIEs were sold which resulted in gross investment losses (before income taxes) of $.3 million. During 2011, $27.5 million of investments held by the VIEs were sold which resulted in gross investment losses (before income taxes) of $2.7 million. At December 31, 2013, the VIEs held: (i) investments with a fair value of $355.5 million and gross unrealized losses of $3.1 million that had been in an unrealized loss position for less than twelve months; and (ii) investments with a fair value of $7.9 million and no gross unrealized losses that had been in an unrealized loss position for greater than twelve months. amortized cost 2.8 103.1 260.6 366.5 $ $ estimated fair value 2.8 102.7 257.9 363.4 $ $ At December 31, 2012, the VIEs held: (i) investments with a fair value of $114.1 million and gross unrealized losses of $.7 million that had been in an unrealized loss position for less than twelve months; and (ii) investments with a fair value of $59.1 million and gross unrealized losses of $.9 million that had been in an unrealized loss position for greater than twelve months. The investments held by the VIEs are evaluated for other-than- temporary declines in fair value in a manner that is consistent with the Company’s fixed maturities, available for sale. In addition, the Company, in the normal course of business, makes passive investments in structured securities issued by VIEs for which the Company is not the investment manager. These structured securities include asset-backed securities, collateralized debt obligations, commercial mortgage-backed securities, residential mortgage-backed securities and collateralized mortgage obligations. Our maximum exposure to loss on these securities is limited to our cost basis in the investment. We have determined that we are not the primary beneficiary of these structured securities due to the relative size of our investment in comparison to the total principal amount of the individual structured securities and the level of credit subordination which reduces our obligation to absorb gains or losses. At December 31, 2013, we hold investments in various limited partnerships, in which we are not the primary beneficiary, totaling $19.7 million (classified as other invested assets). At December 31, 2013, we had unfunded commitments to these partnerships of $43.7 million. Our maximum exposure to loss on these investments is limited to the amount of our investment. 171 CNO FINANCIAL GROUP, INC. - Form 10-KPart II ITEM 9B Other Information ITEM 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure. None. ITEM 9A. Controls and Procedures. Evaluation of Disclosure Controls and Procedures. CNO’s management, under the supervision and with the participation of the Chief Executive Officer and the Chief Financial Officer, evaluated the effectiveness of CNO’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended). Based on its evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of December 31, 2013, CNO’s disclosure controls and procedures were effective to ensure that information required to be disclosed by CNO in reports that it files or submits under the Securities Exchange Act of 1934 is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s (the “SEC”) rules and forms. Disclosure controls and procedures are also designed to reasonably assure that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure. Limitations on the Effectiveness of Controls. Our management, including our Chief Executive Officer and Chief Financial Officer, does not expect that our disclosure controls over financial reporting will prevent all error and fraud. A control system, no matter how well designed and operated, can provide only reasonable, not absolute, assurance that the control system’s objectives will be met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, have been detected. These inherent limitations include the realities that judgments in decision-making can be faulty and that breakdowns can occur because of error or mistake. Controls can also be circumvented by the individual acts of some persons, by collusion of two or more people, or by management override of the controls. The design of any system of controls is based in part on certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions. Over time, controls may become inadequate because of changes in conditions or deterioration in the degree of compliance with policies or procedures. Because of the inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be detected. Conclusion Regarding the Effectiveness of Disclosure Controls and Procedures. Based on our controls evaluation, our Chief Executive Officer and Chief Financial Officer concluded that as of the end of the period covered by this annual report, our disclosure controls and procedures were effective to provide reasonable assurance that: (i) the information required to be disclosed by us in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms; and (ii) material information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure. Management’s Report on Internal Control Over Financial Reporting. Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Securities Exchange Act of 1934. under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we conducted an evaluation of the effectiveness of our internal control over financial reporting based on the framework in Internal Control - Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on our evaluation under the framework in Internal Control - Integrated Framework (1992), our management concluded that our internal control over financial reporting was effective as of December 31, 2013. The effectiveness of our internal control over financial reporting as of December 31, 2013 has been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report which is included herein. Changes to Internal Control Over Financial Reporting. There were no changes in the Company’s internal control over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934) during the quarter ended December 31, 2013, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. ITEM 9B. Other Information. None. 172 CNO FINANCIAL GROUP, INC. - Form 10-K Part III ITEM 10. Directors, Executive Officers and Corporate Governance. We will provide information that is responsive to this Item 10 in our definitive proxy statement or in an amendment to this Annual Report not later than 120 days after the end of the fiscal year covered by this Annual Report. That information is incorporated by reference into this Item 10. Additional information called for by this item is contained in Part I of this Annual Report under the caption “Executive Officers of the Registrant.” ITEM 11. Executive Compensation. We will provide information that is responsive to this Item 11 in our definitive proxy statement or in an amendment to this Annual Report not later than 120 days after the end of the fiscal year covered by this Annual Report. That information is incorporated by reference into this Item 11. ITEM 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters. We will provide information that is responsive to this Item 12 in our definitive proxy statement or in an amendment to this Annual Report not later than 120 days after the end of the fiscal year covered by this Annual Report. That information is incorporated by reference into this Item 12. ITEM 13. Certain Relationships and Related Transactions, and Director Independence. We will provide information that is responsive to this Item 13 in our definitive proxy statement or in an amendment to this Annual Report not later than 120 days after the end of the fiscal year covered by this Annual Report. That information is incorporated by reference into this Item 13. ITEM 14. Principal Accountant Fees and Services. We will provide information that is responsive to this Item 14 in our definitive proxy statement or in an amendment to this Annual Report not later than 120 days after the end of the fiscal year covered by this Annual Report. That information is incorporated by reference into this Item 14. 173 CNO FINANCIAL GROUP, INC. - Form 10-KPart Iv ITEM 15. Exhibits and Financial Statement Schedules. (a) 1. Financial Statements. See Index to Consolidated Financial Statements on page 112 for a list of financial statements included in this Report. 2. Financial Statement Schedules: Schedule II -- Condensed Financial Information of Registrant (Parent Company) Schedule IV -- Reinsurance All other schedules are omitted, either because they are not applicable, not required, or because the information they contain is included elsewhere in the consolidated financial statements or notes. 3. Exhibits. See Exhibit Index immediately preceding the Exhibits filed with this report. 174 CNO FINANCIAL GROUP, INC. - Form 10-K Part Iv Signature Signature Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. CNO FINANCIAL GROuP, INC. Dated: February 24, 2014 By: /s/ Edward J. Bonach Edward J. Bonach Chief Executive Officer Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated: signature /s/ EDWARD J. BONACH edward J. bonach /s/ FREDERICK J. CRAWFORD frederick J. crawford /s/ JOHN R. KLINE John r. Kline /s/ ELLYN L. BROWN ellyn l. brown /s/ ROBERT C. GREVING robert c. greving /s/ MARY R. HENDERSON mary r. henderson /s/ R. KEITH LONG r. Keith long /s/ NEAL C. SCHNEIDER neal c. schneider /s/ FREDERICK J. SIEVERT frederick J. sievert /s/ MICHAEL T. TOKARZ michael t. tokarz /s/ JOHN G. TuRNER John g. turner title (capacity) Director and Chief Executive Officer (Principal Executive Officer) Executive Vice President and Chief Financial Officer (Principal Financial Officer) Senior Vice President and Chief Accounting Officer (Principal Accounting Officer) Director Director Director Director Director Director Director Director date February 24, 2014 February 24, 2014 February 24, 2014 February 24, 2014 February 24, 2014 February 24, 2014 February 24, 2014 February 24, 2014 February 24, 2014 February 24, 2014 February 24, 2014 175 CNO FINANCIAL GROUP, INC. - Form 10-KPart Iv Report of Independent Registered Public Accounting Firm on Financial Statement Schedules Report of Independent Registered Public Accounting Firm on Financial Statement Schedules To the Shareholders and Board of Directors of CNO Financial Group, Inc.: Our audits of the consolidated financial statements and of the effectiveness of internal control over financial reporting of CNO Financial Group, Inc. and subsidiaries referred to in our report dated February 24, 2014 appearing under Item 8 of this Form 10-K also included an audit of the financial statement schedules at December 31, 2013 and 2012 and for the years ended December 31, 2013, 2012 and 2011 listed in Item 15(a)(2) of this Form 10-K. In our opinion, these financial statement schedules present fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. /s/PricewaterhouseCoopers LLP Indianapolis, Indiana February 24, 2014 176 CNO FINANCIAL GROUP, INC. - Form 10-K SCHEDULE II Condensed Financial Information of Registrant (Parent Company) Balance Sheet as of December 31, 2013 and 2012 (Dollars in millions) assets Fixed maturities, available for sale, at fair value (amortized cost: 2013 - $51.8; 2012 - $66.3) Cash and cash equivalents - unrestricted Equity securities at fair value (cost: 2013 - $65.3; 2012 - $28.5) Trading securities Other invested assets Investment in wholly-owned subsidiaries (eliminated in consolidation) Income tax assets, net Other invested assets - affiliated (eliminated in consolidation) Receivable from subsidiaries (eliminated in consolidation) Other assets total assets lIabIlItIes and shareholders’ equIty Liabilities: Notes payable Payable to subsidiaries (eliminated in consolidation) Income tax liabilities, net Other liabilities Total liabilities Commitments and Contingencies Shareholders’ equity: Common stock and additional paid-in capital ($0.01 par value, 8,000,000,000 shares authorized, shares issued and outstanding: 2013 - 220,323,823; 2012 – 221,502,371) Accumulated other comprehensive income Retained earnings (accumulated deficit) total shareholders’ equIty total lIabIlItIes and shareholders’ equIty The accompanying notes are an integral part of the consolidated financial statements. 2013 2012 51.7 131.1 79.6 2.1 22.2 5,550.9 107.6 19.9 1.7 22.1 5,988.9 856.4 108.7 — 68.6 1,033.7 4,095.0 731.8 128.4 4,955.2 5,988.9 $ $ $ $ 68.5 165.7 30.0 2.3 26.3 6,034.5 — — 1.4 22.7 6,351.4 1,004.2 110.9 105.6 81.4 1,302.1 4,176.9 1,197.4 (325.0) 5,049.3 6,351.4 $ $ $ $ SCHEDULE II Condensed Financial Information of Registrant (Parent Company) Statement of Operations for the years ended December 31, 2013, 2012 and 2011 (Dollars in millions) Revenues: Net investment income (loss) Net realized investment gains Investment income from subsidiaries (eliminated in consolidation) Total revenues Expenses: Interest expense Intercompany expenses (eliminated in consolidation) Operating costs and expenses Loss on extinguishment of debt Total expenses Loss before income taxes and equity in undistributed earnings of subsidiaries Income tax benefit on period income Loss before equity in undistributed earnings of subsidiaries Equity in undistributed earnings of subsidiaries (eliminated in consolidation) net Income 2013 21.1 .4 1.6 23.1 51.4 .3 26.1 65.4 143.2 (120.1) (8.8) (111.3) 589.3 478.0 $ $ 2012 2011 22.3 1.9 — 24.2 66.6 .4 50.9 200.2 318.1 (293.9) (59.8) (234.1) 455.1 221.0 $ $ (4.0) 1.0 .2 (2.8) 76.3 .3 53.8 3.4 133.8 (136.6) (42.2) (94.4) 430.1 335.7 $ $ The accompanying notes are an integral part of the consolidated financial statements. 177177 CNO FINANCIAL GROUP, INC. - Form 10-KPART IVSCHEDULE II Condensed Financial Information of Registrant (Parent Company)SCHEDULE II Condensed Financial Information of Registrant (Parent Company) Statement of Cash Flows for the years ended December 31, 2013, 2012 and 2011 2013 (65.9) $ 2012 (95.3) $ 2011 (85.5) $ 95.8 — (119.3) (10.0) 12.6 242.8 — 221.9 — (126.9) 15.1 (118.4) (24.4) (61.6) (12.6) — 222.1 (83.9) (190.6) (34.6) 165.7 131.1 $ 159.7 — (145.0) — 37.4 245.0 26.0 323.1 944.5 (810.6) 3.1 (180.2) (13.9) (183.0) (24.0) (24.8) 208.6 (52.0) (132.3) 95.5 70.2 165.7 $ 1,422.9 10.0 (1,569.5) (10.0) (16.5) 236.0 (26.0) 46.9 — (144.8) 2.2 (69.8) — — — 24.8 169.7 (33.3) (51.2) (89.8) 160.0 70.2 (Dollars in millions) Cash flows used by operating activities Cash flows from investing activities: Sales of investments Sales of investments - affiliated* Purchases of investments Purchases of investments - affiliated* Net sales (purchases) of trading securities Dividends received from consolidated subsidiary, net of capital contributions* Change in restricted cash Net cash provided by investing activities Cash flows from financing activities: Issuance of notes payable, net Payments on notes payable Issuance of common stock Payments to repurchase common stock Common stock dividends paid Expenses related to extinguishment of debt Amount paid to extinguish the beneficial conversion feature associated with repurchase of convertible debentures Investment borrowings - repurchase agreements, net Issuance of notes payable to affiliates* Payments on notes payable to affiliates* Net cash used by financing activities Net increase (decrease) in cash and cash equivalents Cash and cash equivalents, beginning of the year cash and cash equIvalents, end of the year $ * Eliminated in consolidation The accompanying notes are an integral part of the consolidated financial statements. 178 CNO FINANCIAL GROUP, INC. - Form 10-K PART IVSCHEDULE II Condensed Financial Information of Registrant (Parent Company)SCHEDULE II Notes to Condensed Financial Information 1. Basis of Presentation The condensed financial information should be read in conjunction with the consolidated financial statements of CNO Financial Group, Inc. The condensed financial information includes the accounts and activity of the parent company. SCHEDULE IV Reinsurance for the years ended December 31, 2013, 2012 and 2011 (Dollars in millions) Life insurance inforce: Direct Assumed Ceded net Insurance Inforce Percentage of assumed to net Insurance policy income: Direct Assumed Ceded net PremIums Percentage of assumed to net 2013 2012 2011 $ $ $ $ 53,304.9 305.7 (11,477.6) 42,133.0 .7% 2013 2,623.5 37.4 (212.1) 2,448.8 $ $ $ $ 53,750.8 325.7 (12,392.4) 41,684.1 .8% 2012 2,591.1 69.4 (220.0) 2,440.5 $ $ $ $ 56,540.1 349.3 (13,616.9) 43,272.5 .8% 2011 2,540.6 80.4 (238.1) 2,382.9 1.5% 2.8% 3.4% 179179 CNO FINANCIAL GROUP, INC. - Form 10-KPART IVSCHEDULE II Condensed Financial Information of Registrant (Parent Company)Part Iv Director of CNO Financial Group, Inc. directors of cno financial group, Inc. neal c. schneider (chairman) Former Chairman of the Board, PMA Capital Corporation edward J. bonach Chief Executive Officer, CNO Financial Group, Inc. ellyn l. brown Retired Principal, Brown & Associates robert c. greving Retired Executive Vice President, Chief Financial Officer and Chief Actuary, unum Group mary r. (nina) henderson Managing Partner, Henderson Advisory r. Keith long President and Chief Executive Officer, Otter Creek Management, Inc. fredrick J. sievert Retired President, New York Life Insurance Company michael t. tokarz Chairman, MVC Capital, Inc. John g. turner Chairman, Hillcrest Capital Partners 180 CNO FINANCIAL GROUP, INC. - Form 10-K This page intentionally left blank.This page intentionally left blank.This page intentionally left blank.table of contents 2013 in Review To Our Shareholders Bankers Life Colonial Penn Washington National CNO in Our Community Annual Report on Form 10-K Market for Registrant’s Common Equity Related Stockholder Matters and Issuer Purchases of Equity Securities Selected Consolidated Financial Data Management’s Discussion and Analysis of Consolidated Financial Condition and Results of Operations Consolidated Financial Statements and Supplementary Data Exhibits and Financial Statement Schedules Directors of CNO Financial Group, Inc. Investor Information 1 2 6 8 10 12 15 51 53 54 112 174 180 183 Investor Information Meeting of Shareholders Our annual meeting of shareholders will be held at 8:00 a.m. (EDT) on May 7, 2014, in the auditorium of CNO Financial Group’s headquarters at 11825 N. Pennsylvania Street, Carmel, Indiana. This information is included in the meeting notice, proxy statement and form of proxy sent to each shareholder with this annual report. You may vote your proxy by executing and returning your form of proxy. If a brokerage firm holds your shares, you may be able to vote over the internet or by telephone; consult your broker for information. Shareholder Services If you are a registered shareholder and have a question about your account, or if you would like to report a change in your name or address, please call CNO’s transfer agent, American Stock Transfer & Trust Company, at (800) 937-5449 or (718) 921-8124. Shareholders may reach American Stock Transfer at amstock.com, by email to info@amstock.com, or by mail: American Stock Transfer & Trust Company 6201 15th Avenue Brooklyn, NY 11219 Ways to Learn More About Us Investor Hotline: Call (800) 426-6732—in Indianapolis, (317) 817-2893—to receive annual reports, Form 10-Ks, Form 10-Qs and other lengthy documents by mail or to speak with an investor relations representative. Email: Contact us at ir@cnoinc.com to ask questions or request materials. Quarterly Reporting To receive CNO’s quarterly results as soon as they are announced, please sign up for CNO’s mailing list by contacting the investor relations department or visit investor.cnoinc.com. Copies of this Report To obtain additional copies of this report or to receive other free investor materials, contact the investor relations department. To view these reports online, please visit investor.cnoinc.com. Stock Information CNO Financial Group’s common stock is listed on the New York Stock Exchange (trading symbol: CNO). 2 0 1 3 A n n u a l R e p o r t I i C N O F n a n c i a l G r o u p , I n c . 2013 ANNUAL REPORT CNO Financial Group, Inc. 11825 N. Pennsylvania Street Carmel, IN 46032 (317) 817-6100 (03/14) 151351 © 2014 CNO Financial Group, Inc. cnoinc.com 264047_CNO_Cov_R5.indd 1 3/12/14 1:34 PM 

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