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Commercial Bank of Qatar

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FY2019 Annual Report · Commercial Bank of Qatar
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Embracing Challenges
Navigating Innovation

2019

Annual Report

His Highness
Sheikh Tamim Bin Hamad Al Thani
Amir of the State of Qatar

His Highness
 Sheikh Hamad Bin Khalifa Al Thani
Father Amir

Contents

 Business at a glance
 Forward looking statements
 Financial highlights
 Key highlights
 Chairman’s message
 Board of Directors
 Vice Chairman’s message
 Group Chief Executive Officer’s message
 Management review of operations
 Annual Corporate Governance Report 2019
 Independent Auditors’ Report
 Consolidated Statement of Financial Position
 Consolidated Income Statement
 Consolidated Statement of Comprehensive Income
 Consolidated Statement of Changes in Equity
 Consolidated Statement of Cash Flows
 Notes to the Consolidated Financial Statements
 Supplementary Information

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169

Towards a Promising Future

Commercial Bank remains firmly focused on building a promising future for the State 
of Qatar. Supporting Qatar’s National Vision 2030, we work to strengthen our nation’s 
human, social, economic and environmental development to create a prosperous and 
sustainable economy for many generations to come.
As part of our transformation change in terms of digitization, we are committed towards 
developing and providing innovative banking products and services which enhance the 
customer experience.
Living up to our belief that ‘everything is possible’, Commercial Bank continued to work 
together in 2019 as one team to deliver on our five-year strategic plan and achieve 
sustainable growth. The foundation of our strategic plan with the vision to be the ‘Best 
Bank in Qatar’ are the Five Cs of Commercial Bank:
•  Corporate Earnings Quality 
•  Creativity and Innovation 
•  Compliance
We are living up to each of these Five Cs by taking real action to achieve growth in the 
present and position Commercial Bank for increasingly strong performance in the coming 
years as we continue our transformation journey.

•  Client Experience
•  Culture

 
 
About Commercial Bank

Incorporated in 1974 as the first private bank in 
the country, Commercial Bank is today one of 
the leading financial institutions in Qatar with 
a profitable track record since inception. We 
continue to play an important role in driving 
innovation and raising service standards 
in banking across the region through our 
investment in new technology, a clear focus on 
customers and prudent management. 
Our country-wide network includes 29 full 
service branches, 173 ATMs and 7 cheque 
book printing machines, and we also own and 
operate the exclusive ‘Diners Club’ franchise 
in Qatar and Turkey. We are listed on the Qatar 
Exchange and were the first Qatari bank to list its 
Global Depository Receipts on the London Stock 
Exchange. Commercial Bank’s bonds issuances 
are listed on the Irish Stock Exchange and the 
Swiss Exchange (SIX).
Expanding its geographical footprint, 
Commercial Bank is 100% owner of Alternatif 
Bank in Turkey and has strategic partnerships 
with the National Bank of Oman (S.A.O.G.) and 
United Arab Bank (P.J.S.C.). 

These strategic alliances enable Commercial 
Bank to offer integrated services across the 
region, including cross-border services for 
corporate banking and capital markets, trade 
services for corporate banking customers, 
private banking services and syndicated loans  
in our alliance markets.
Our continual investment in technology and 
people, together with our strong capital base, 
provides a solid foundation for further growth. 
Commercial Bank has a robust financial position, 
with total assets of QAR 147.5 billion as at 31 
December 2019 and a capital adequacy ratio of 
16.4%. The Bank enjoys strong credit ratings of 
(A3) from Moody’s, (A) from Fitch, and (BBB+) 
from Standard & Poor’s.
True to our pioneering origins and history of 
success, we are dedicated to supporting Qatar’s 
economic development and social infrastructure 
through Corporate Social Responsibility 
programmes and sponsorship of various events 
which help to raise Qatar’s profile internationally.

6

CB Global Trading Limited. A fully owned 
subsidiary incorporated in Cayman Islands, an 
issuing vehicle for Derivatives.
CB Innovation Services (L.L.C.) A fully owned 
subsidiary incorporated in Qatar under the Qatar 
Financial Centre Authority providing the Bank 
with Operations management services. 

Associates
National Bank of Oman (S.A.O.G.) An 
associate entity that operates through 60 
conventional branches and 6 Islamic branches in 
Oman, and one branch each in Egypt, Abu Dhabi 
and Dubai.
United Arab Bank (P.J.S.C.) An associate entity 
that operates through 11 conventional branches 
in the United Arab Emirates. 
Massoun Insurance Services (L.L.C.) A joint 
arrangement entity that provides tailored 
corporate and personal insurance products to 
the Bank’s customers.

Our business segments
Wholesale Banking Provides a range of 
conventional commercial and investment 
banking services and products to large, medium 
and small enterprises, including corporate 
lending, trade finance, syndicated loans, 
deposits, letter of credit and guarantees.
Retail Banking Provides a full suite of 
conventional retail banking services and products 
to retail customers in Qatar, including current 
and deposit accounts, wealth management, 
mortgage lending, personal and vehicle loans 
and credit card and other card services.

Subsidiaries
Alternatif Bank A fully owned subsidiary in 
Turkey that operates through a network of 48 
branches.
Commercial Bank Financial Services (L.L.C.)  
A fully owned subsidiary that provides direct 
access to the Qatar Exchange, online trading and 
brokerage services.
Orient 1 Limited A fully owned subsidiary 
incorporated in Bermuda that owns an exclusive 
‘Diners Club’ franchise in Turkey. 
CBQ Finance Limited. A fully owned subsidiary 
incorporated in Bermuda and organised as 
a special purpose entity established to raise 
capital for Commercial Bank by issue of debt 
instruments.

7

Our Roots, Our Pride

Our Roots, Our Pride

Since day one, we have always been 
holding on to our roots. Today, more than 
ever, we continue operating as a Qatari 
bank that takes pride in our country of 
origin. In the course of time, not only has 
Commercial Bank proven to be a Qatari 
bank, but also the nation’s partner. Hand 
in hand, we have celebrated, faced, 
resisted and overcome for the sake of our 
country and people. We are proud of our 
accomplishments and to show the world 
that together we keep on going above and 
beyond.

Business at a Glance

Our voyages 
1974  Commercial Bank is incorporated as Qatar’s  

first private sector bank

1975  The Bank begins operations under a 

management services contract with Chase 
Manhattan Bank

1981   The contract with Chase Manhattan Bank 

officially ends and Commercial Bank is fully 
independent

1987  A new Commercial Bank head office opens on 

Grand Hamad Street

1990   ATMs are introduced in Qatar by Commercial 

Bank

1991  Commercial Bank acquires the Diners Club 

franchise for Qatar

1992   Point-of-sale machines are introduced in Qatar 

by Commercial Bank

1997  A dedicated Customer Call Centre is established
2005   Commercial Bank forms a strategic alliance with 

National Bank of Oman

2006  Commercial Bank signs an agreement to 

become the title sponsor for the Qatar Masters 
golf tournament

2007  Commercial Bank forms a strategic alliance with 

United Arab Bank in the UAE

2008  First Qatari bank to list Global Depository 
Receipts on the London Stock Exchange
2009  Commercial Bank Plaza, the new headquarters 
of Commercial Bank, is opened on 13 May 2009 
by H. E. Sheikh Hamad bin Jassim bin Jaber Al-
Thani, Prime Minister and Minister for Foreign 
Affairs of Qatar

10

2011 

Incorporates Commercial Bank Investment 
Services (re-branded to Commercial Bank 
Financial Services)

2013  Commercial Bank acquires 74.24% shareholding 

in Alternatif Bank in Turkey
2015   Commercial Bank celebrates its 40th 

anniversary milestone as Qatar’s first private 
bank

2016  Commercial Bank signs a debut USD 166 million 

3-year Ninja loan facility – the first Ninja loan 
for a GCC financial institution Commercial Bank 
successfully completes the acquisition of the 
remaining 25% shareholding in Alternatif Bank
2017  Commercial Bank incorporates CB Innovation 

Services (L.L.C.), a management operation 
services captive entity that has successfully on-
shored previously outsourced activities
2018  Commercial Bank receives ‘Best Bank in Qatar’ 
award from Global Finance, ‘Best Remittance 
Service’ and ‘Best Cash Management Bank’ in 
the Middle East Awards from the Asian Banker

2019   Commercial Bank embraces a new era of 

digitization  by launching ‘CB Fawri’, ‘CB Wallet’, 
and ‘SWIFT GPI’. Commercial Bank successfully 
upgrades its Mobile App and widens its digital 
infrastructure

11

Forward Looking  
Statements

Net  
Profit
QAR 2,021 million

Earnings  
per Share
QAR 0.44

 Loans and  
Advances
QAR 88.0 bn

Customer  
Deposits
QAR 76.3 bn

Total  
Assets
QAR 147.5 bn

This document contains certain forward-looking 
statements with respect to certain plans and current 
goals and expectations of Commercial Bank and its 
associated companies relating to their future financial 
condition and performance. 
These forward-looking statements do not relate only 
to historical or current facts. By their nature forward-
looking statements involve risk and uncertainty because 
they relate to future events and circumstances including 
a number of factors which are beyond Commercial 
Bank’s control. 
As a result, Commercial Bank’s actual future results may 
differ materially from the plans, goals and expectations 
set forth in Commercial Bank’s forward-looking 
statements. 

Any forward-looking statements made by or on behalf 
of Commercial Bank are made in the context of the time 
of publication of this report. Commercial Bank does 
not undertake to update forward looking statements to 
reflect any changes in Commercial Bank’s expectations 
with regard to any changes in events, conditions or 
circumstances on which any such statement is based. 
The information, statements and opinions contained 
in this presentation do not constitute a public offer 
under any applicable legislation, or an offer to sell or 
solicitation of an offer to buy any securities or financial 
instruments or any advice, or recommendation with 
respect to such securities or other financial instruments.

NET PROFIT (QAR MILLION)

2,021

12

Investment &  
Dividend Income

Other Income

3% 2%

6%

Foreign Exchange  
Income

Net Fee 
Income

21%

Net Interest  
Income

68%

Net Operating  
Income

13

Other Liabilities

Other Borrowed 
Funds

4%

14%

52%

Customer 
Deposits

Shareholders’ 
Funds

15%

Funding  
Mix

15%

Due to Banks and  
Financial Institutions

Other Reserves

Risk Reserve

Retained Earnings

4%

6%

8%

45%

Legal  
Reserve

Additional  
Tier 1 Note

18%

Shareholders’  
Equity

19%

Share Capital

14

Contracting

Other

Personal

1%

4%

7%

28%

Services

Industry

9%

Commercial

13%

Loans &  
Advances

17%

Government

21%

Real Estate

Investments in 
Associates

Other Assets

Loans & Advances

3%

7%

60%

Liquid Assets

12%

Investments 
Securities

18%

Total  
Assets

15

Financial Highlights

In QAR million, except per share 
amounts and as stated otherwise

Net interest income

Net operating income

Net profit 

Total assets

2019

2,963

2018

2,482

2017

2,518

2016

2,341

2015

       2,534 

4,347 

              3,508 

           3,529 

        3,578 

       3,949 

2,021 

              1,674 

604

            501 

       1,434 

147,536 

          134,928 

       138,449 

   130,380 

   123,421 

Lending to customers

88,009 

            84,642 

         89,122 

      77,798 

     76,601 

Basic/diluted earnings per share in QAR*

0.44 

                 0.35 

0.09

0.08

0.39

Dividends declared per ordinary share 
including bonus shares in QAR*

Closing market price per ordinary share 
in QAR (at year end)*

0.20 

                 0.15 

0.10

0.05

          0.30 

4.70 

                 3.94 

2.89

          3.25 

          4.59 

Book value per ordinary share in QAR*

5.38 

                 4.91 

              5.25 

          5.91 

          5.30 

Long-term debt (at year end) 

21,568 

            24,451 

         20,908 

      22,495 

     20,523 

Shareholders’ equity (at year end) 

21,756 

            19,856 

         21,022 

      19,301 

     17,299 

Return on average shareholders’ equity

Return on average assets

Capital adequacy ratio

9.7%

1.4%

16.4%

8.2%

1.2%

15.5%

3.0%

0.4%

16.1%

2.7%

0.4%

15.2%

8.2%

1.2%

13.5%

Full-time employees (at year end)

2,320               2,270 

            2,251 

        2,138 

       2,286 

* 2015-2018 restated to reflect share split from QAR 10 to QAR 1 as per QFMA regulations

16

Key Highlights

 20.7%

NET PROFIT OF  
QAR 2,021 MILLION,  
UP BY 20.7%

 23.9 %

NET OPERATING  
INCOME OF QAR 4,347 MILLION,  
UP BY 23.9% 

Other key financial highlights 

•  Cost to income ratio of 28.3%, reduced  

•  Best ‘Cash Management Bank’ in Qatar 

from 33.4%. 

•  Net provisions QAR 654 million, down by 
21.8%, NPL ratio reduced from 5.6% to  
4.9% and coverage improved from 78.6%  
to 82.1%.

•  Total assets of QAR 147.5 billion, up by 9.3%.

•  CET1 improved from 10.5% to 11.1% and total 

CAR improved from 15.5% to 16.4% .

•  Customer loans and advances of QAR 88.0 

billion, up 4.0% led by growth in Government 
and Public Sector.

award for the third year in a row, and “Best 
Transaction Banking Service” in Qatar from 
“The Asian Banker”.

• 

‘Best Retail Bank’ in Qatar award for the 
third year in a row and “Financial Technology 
Innovation Award 2019” for the 60 Seconds 
Online Remittance service and digital 
innovations.

•  “Best Corporate Governance” in Qatar 2019 

award by World Finance.

17

Towards a Brighter Future

Towards a Brighter Future

In 2016 we started on our corporate 
strategic path built on the Five Cs. In 
2019 we moved forward with confidence, 
achieving success, earning prestigious 
awards and introducing innovative 
technologies that play a vital role in 
enhancing our customers’ experience. All 
these accomplishments have paved the 
way for a promising future.

Chairman’s Message

Abdulla Bin Ali Bin Jabor Al Thani
Chairman

On behalf of the Board of Directors, I am pleased to 
present Commercial Bank’s Annual Report for the year 
ended on 31 December 2019.
Thanks to strong leadership and prudent 
macroeconomic management, Qatar’s resilient 
economy continues to withstand the diplomatic 
and economic blockade imposed in 2017. Qatar has 
strong economic fundamentals, with a stable business 
environment that is supportive of foreign investments. 

This is recognised by major rating agencies and  
Qatar has maintained strong sovereign ratings of Aa3, 
AA- and AA- from Moody’s, S&P and Fitch respectively. 
A clear indication of the confidence that international 
investors have in the economy was evident when 
Qatar successfully raised $12 billion from the bond 
markets in March 2019, which was more than four times 
oversubscribed and with lower spreads than in previous 
issues.

20

Real GDP growth is expected to increase from 1.49% 
last year to 1.97% in 2019, underpinned by a recovery 
in hydrocarbon output and continuing robust growth of 
the non-hydrocarbon sector. Qatar is blessed with deep 
natural resources, and gas reserves are forecasted to 
last for at least another 130 years. Qatar has competitive 
strengths in LNG compared to our regional neighbours 
and the lifting of the moratorium on the development of 
the North Field will cement Qatar’s position as the world’s 
largest LNG exporter for many years to come.
Qatar’s economy is well diversified, with nominal 
non-hydrocarbon share of overall GDP forecast to be 
65% in 2019, and Qatar continues to invest heavily 
in strengthening the private sector to secure the 
nation’s long-term financial future. Spending on major 
infrastructure projects such as Hamad Port, the Special 
Economic Zones, roads and logistics centres in strategic 
locations across the country will boost economic 
diversification. Self-sufficiency projects continue 
strongly, especially in food products, with Baladna’s IPO 
notable success in October 2019.
In further support of the private sector and economic 
diversification, the government has introduced new 
reforms designed to enhance Qatar’s attractiveness to 
international businesses and to strengthen its position 
as a leading investment destination within the Middle 
East region. Foreign investors are permitted to invest 
in all sectors of the economy up to 100% compared 
to 49%, a new public-private partnership law will 
accelerate infrastructure development and commercial 
administration services have been streamlined.
Predictions for the global economy in 2020 are mixed, 
with optimistic views contrasting against fears of a global 
recession. Commentators point to trade tensions, a 
slowdown in China, record levels of global debt and the 
prospects of a sharp market correction as major risks. 
Due to the coordinated efforts of many ministries, 
organisations and companies, all under the leadership of 
His Highness the Amir Sheikh Tamim Bin Hamad Al Thani, 
the economic outlook for Qatar in 2020 is positive, 
with the World Bank forecasting Qatar’s GDP to grow 
continually up to the World Cup in 2022. Qatar will post a 
budget surplus in 2019 and favourable macroeconomic 
fundamentals, financial stability and large reserves will 
provide an environment that enables growth. As one of 
the leading financial institutions in the country, we are 
committed to supporting Qatar on its economic journey.
Commercial Bank is on its own economic journey, and 
we have a clear five-year strategic plan initiated in 

2016 to transform the Bank. Within that plan, our key 
focus areas have been taking provisions for our legacy 
loan book, increasing our capital, reducing our cost to 
income ratio and continuing to build the Bank’s 44-year-
old franchise in terms of new technology and innovation.
Actions taken under our five-year strategic plan are 
delivering good results as demonstrated by the Bank 
achieving the highest annual net profit in its history in 
2019. Commercial Bank, its subsidiaries and associates 
announced its financial results for the full year ended 
on 31 December 2019, and the Board of Directors have 
recommended, for approval at the Annual General 
Assembly on 23 March 2020, a cash dividend payout of 
QAR 0.2 per share.
On behalf of the Board of Directors, I would like to 
express our thankfulness and gratitude for the visionary 
leadership of His Highness The Amir Sheikh Tamim Bin 
Hamad Al Thani. Under the leadership of His Highness, 
Qatar is well-positioned to continue on its remarkable 
growth trajectory, and Commercial Bank is fully aligned 
with, and contributes to Qatar’s national development 
objectives. I also want to convey our appreciation for 
the guidance and support we have received from His 
Excellency the Prime Minister and Minister of the Interior, 
His Excellency the Minister of Finance, His Excellency the 
Minister of Commerce and Industry, and His Excellency 
the Governor of Qatar Central Bank.
I would like to thank the Board of Directors for their 
continued guidance and all our employees for their 
collective efforts towards making 2019 a successful 
year for Commercial Bank, recognising that this success 
would not have been achieved without the loyalty 
of our customers and the continued support of our 
shareholders.
We have made good progress in reshaping our business 
under our five-year strategic plan, and in 2020 we 
will continue on our transformation journey towards 
delivering long-term sustainable growth for our 
shareholders and supporting the continued growth and 
prosperity of the Qatari economy.

Abdulla Bin Ali Bin Jabor Al Thani 
Chairman

21

Board of Directors

22

1

4

7

2

5

8

3

6

9

1. 

Sheikh Abdulla Bin Ali bin Jabor Al Thani
Chairman

2.  Mr. Hussain Ibrahim Alfardan

Vice Chairman

3.  HE Mr. Abdul Rahman Bin Hamad Al Attiyah

Member

4.  Mr. Omar Hussain Alfardan

Managing Director

5.  Sheikh Jabor Bin Ali bin Jabor Al Thani

Member

6.  Sheikh Faisal Bin Fahad bin Jassim Al Thani

Member

7.  Mr. Mohd Ismail Mandani Al Emadi

Member

8.  HE Mr. Khalaf Ahmed Al Mannai 

Member
(Representing Qatar Insurance Company)

9.  HE Mr. Saleh Abdulla Mohamed Al Ibrahim Al Mannai

Member

23

 
 
 
 
 
 
 
 
 
 
One Team, One Bank

One Team, One Bank

Investing in our human capital and the 
wellbeing of our employees has always 
been a top priority. In 2019, we strived 
to develop their skills and employ 
experienced talents, while nurturing a 
collaborative, cross-departmental culture 
of “One Team, One Bank.”

Vice Chairman’s  
Message

Mr. Hussain Ibrahim Alfardan
Vice Chairman

In 2019, Qatar’s economy went from strength to 
strength, overcoming challenges of the economic 
blockade and a lower-oil-price environment to record 
good growth and a budget surplus. Commercial Bank 
too has overcome a challenging environment to achieve 
the highest net profit in the Bank’s history in the third full 
year of our five-year strategic plan.

The Bank delivered a consolidated operating profit of 
QAR 3,119 million and a net profit of QAR 2,021 million as 
at 31 December 2019, representing a 33.6% and 20.7% 
increase over the same period last year, respectively. 

26

Our subsidiary Alternatif Bank reported a good set of 
results despite challenging market conditions and the 
depreciation of the Turkish Lira by circa 21%. The bank 
reported an increase in net profit to QAR 100 million, up 
10% compared to 2018. Alternatif Bank grew customer 
deposits by 4% while loans and advances dropped by 
3% at the end of the year, compared to the previous 
year.
Our associate bank in Oman, National Bank of Oman 
(NBO), performed steadily during 2019, reporting a net 
profit of QAR 485 million. UAB has been reclassified 
from an asset held for sale to an associate, and we have 
taken a goodwill charge of QAR 414 million.
On behalf of the Board of Directors, I would like to 
convey our sincere gratitude for the visionary and 
gracious leadership of His Highness The Amir, His 
Excellency the Prime Minister and Minister of the Interior, 
His Excellency the Minister of Finance, His Excellency the 
Minister of Commerce and Industry, and His Excellency 
the Governor of the Qatar Central Bank for their wisdom 
in guidance and support, which we continue to greatly 
appreciate.

Hussain Ibrahim Alfardan
Vice Chairman

Under our five-year strategic plan, our strategic intent 
is to de-risk and re-shape our balance sheet. We took 
the prudent decision to clean up our legacy loan book 
and significant provisions have been taken since 2016. 
This provisioning process is coming to an end, with net 
provisions for loans and advances decreasing by 21.8% in 
2019 to QAR 654 million. In terms of de-risking, the Bank 
has proactively exited QAR 5.2 billion of riskier names 
since 2016, up from QAR 3.7 billion in 2018. In terms 
of re-shaping, the Bank’s exposure to the real-estate 
sector decreased by 13% in 2019 and our exposure  in 
government and public sector loans increased by  
47% in 2019.
Income previously associated with provisions and 
de-risked loans has been substituted with high-quality 
sources. Operating income increased 23.9% in 2019 to 
QAR 4,347 million, supported by a 19.4% year-on-year 
increase in net interest income to QAR 2,964 million 
(despite the low global interest rate environment) and 
strong demand for the Bank’s Transaction Banking and 
cash management services. 
Our strategic focus on Transaction Banking and 
fee-based services such as remittances, cash 
management and wealth management supports 
long-term sustainable growth as it builds fee income 
that is not purely based on lending. Total fees and 
other income increased 34.8% to QAR 1,383 million in 
2019 compared to 2018. Supported by the success of 
Transaction Banking and cash management services, 
low-cost deposits grew 15% during 2019 contributing 
to an improvement in net interest margins. Total loans 
and advances were QAR 88.0 billion in 2019, up 
4% compared to 2018 and total customer deposits 
increased 6.3% to QAR 76.3 billion.
In line with our strategy to drive operational efficiencies 
across the business through investment in digitization 
and automation, eliminating waste and reducing staff 
costs while avoiding large scale redundancies, we 
continued to decrease our cost to income ratio down 
from 33.4% in 2018 to 28.3% in 2019. 
During 2018, we implemented a one-time IFRS 9 charge 
of just over QAR 1.5 billion in line with best governance 
standards and a conservative approach, reducing our 
CET1 capital to 10.5% as at 31 December 2018. Our 
strategic intent is to maintain a minimum CET1 between 
11.0 to 11.5%, and in 2019 we successfully increased CET1 
to 11.1% back within our target range.

27

Group Chief Executive 
Officer’s Message

Mr. Joseph Abraham
Group Chief Executive Officer

In 2019, we successfully executed the third full year of 
our five-year strategic plan designed to reshape our 
business, build sustainable earnings, diversify risk and 
achieve growth. We are on track to deliver this plan, 
achieving in 2019 the highest net profit in the history of 
the Bank.

The foundation of our strategic plan with the vision 
of being the “Best Bank in Qatar” are the 5 Cs of 
Commercial Bank: Corporate earnings quality; Client 
experience; Creativity and innovation; Culture; and 
Compliance, together with a focus on best-in-class 
Transaction Banking. We strongly delivered against each 
of these 5 Cs in 2019.

28

Our Turkish subsidiary Alternatif Bank has delivered 
positive returns and improved net profit by 10% in a 
challenging macroeconomic environment and NBO 
has delivered solid results. United Arab Bank (UAB) in 
the U.A.E. has been reclassified from an asset held for 
sale to an associate and UAB has developed a strategic 
plan to improve results following the appointment of a 
new CEO in 2019. We are confident that our subsidiary 
and associates will make a greater contribution to 
the Commercial Bank Group in the future and we are 
looking forward to building on the successful recent 
collaborative work undertaken with Alternatif Bank in 
Turkey and NBO in Oman.
Our five-year strategic plan has not changed and our 
objective for 2020 is to continue to deliver our strategy 
with disciplined execution. Our committed staff have 
demonstrated that “everything is possible” in 2019 and 
with the support and guidance of our Board, we will 
continue to innovate, invest in our business and grow 
sustainably in 2020.

Joseph Abraham
Group Chief Executive Officer

Since beginning operations in 1975, Commercial Bank 
has built its franchise based on innovation and customer 
service. To continue this legacy, the Bank is undergoing 
a transformation change in terms of investment, 
digitization and building new capabilities in technology, 
while at the same time controlling waste.
Corporate earnings quality was strong in 2019, with 
good growth across the board. We increased our 
capital to 11.1% within our minimum CET1 target range 
of 11% to 11.5% and we continued to improve our cost 
to income ratio, moving down from 33.4% to 28.3% 
closer in line with the market. We have reshaped and 
diversified our loan book by proactively exiting high risk 
names, decreasing our concentration in real estate and 
increasing our share of high-quality government and 
public sector loans by 47% in 2019.  
For the best Client experience, we revamped our brand 
design for branches and opened our first Doha Metro 
Rail branch at Doha Exhibition Convention Centre 
metro station with a digital self-service model. Mobile, 
Corporate and Internet Banking all added new digital 
features and functionality. We expanded contactless 
cards to over 2,590 terminals, increased remote cheque 
scanning and expanded our 60-second remittance 
service to over 30 countries. This has all contributed to 
our strategic focus on Transaction Banking by capturing 
more and more financial flows and increasing our low-
cost deposits by 15% over the year.
Creativity and innovation are linked to Client experience 
and our digital transformation process. In 2019, we 
expanded and enhanced our digital products and 
services, while internally embedding digital into 
Commercial Bank’s DNA throughout our organization. 
Our “One Bank” culture emphasizes strong collaboration 
across the Bank’s different departments for the benefit 
of our clients and we continued to invest in our premises 
and people-related activities to promote teamwork 
and togetherness. Compliance is a key focus area for 
the Bank and we have invested significantly in this area 
to make substantial improvements over the course of 
2019.
The disciplined execution of our five-year strategic plan 
is delivering results and market recognition has come 
in the form of numerous award wins in 2019 including 
“Best Retail Bank”, “Best Cash Management Bank”, “Best 
Transaction Banking Service” and “Best Mobile Banking 
App” by reputable providers.

29

Limitless Ambitions

Limitless Ambitions

While shining bright in Qatar, we have 
widened our accomplishments and 
geographical reach to other countries 
and borders. Thanks to our international 
alliances with associate banks such as 
Alternatif Bank in Turkey and National 
Bank of Oman, we aspire to enhance 
international investments between 
countries and affirm Qatar’s strategic role 
in the region.

Management Review  
of Operations

Financial Results
In 2019, Commercial Bank delivered a net profit of QAR 
2,021 million, an increase of 20.7% compared to the 
QAR 1,674 million achieved in 2018. 
Loans and advances to customers increased by 4.0% to 
QAR 88.0 billion at 31 December 2019, compared with 
QAR 84.6 billion in 2018. The increase was mainly in the 
government and public sector.
Our deposits increased by 6.3%, to QAR 76.3 billion 
at 31 December 2019 compared with QAR 71.8 billion 
in 2018, the increase is mainly in the current and call 
deposits. 
Investment securities increased by 20.9% to QAR 26.8 
billion as at 31 December 2019 compared with QAR 22.2 
billion at the end of December 2018. The increase is 
mainly in Government bonds.  

Financial Results (QAR million)
Net interest income
Non-interest income
Net operating income
Operating expenses
Impairment on loans & financial 
assets
Impairment on Associate
Share of results of associates
Income tax expense
Net profit for the year

Operating Expenses (QAR million)
Staff costs
General and administrative expenses
Depreciation and amortisation
Total operating expenses

2019
2,963
1,384
4,347
(1,228)

2018
2,482
1,026
3,508
(1,173)

(654)

(836)

(414)
(7)  
(23)
2,021

2019
796
227
205
1,228

-
182
(7)
1,674

2018
676
313
184
1,173

32

Rehan Khan 
EGM, Chief Financial Officer 

Net Operating Income
Commercial Bank’s net operating income reached 
QAR 4,347 million for the year ended 31 December 
2019, an increase of 23.9% compared with QAR 3,508 
million achieved in 2018. Net operating income for the 
Bank in Qatar increased by 25.1% to QAR 3,747 million 
compared to the same period in 2018.
Net interest income for the group increased by 19.4% 
to QAR 2,963 for the year ended 31 December 2019 
compared with QAR 2,482 in 2018. Net Interest Margin 
increased to 2.5% compared to 2.1% in 2018. The 
increase in margins is mainly due to lower cost of funds 
and increased the proportion of high yielding assets.
Non-interest income increased by 34.8% to QAR 1,384 
million for the year ended 31 December 2019 compared 
with QAR 1,026 million in 2018. The overall increase 
in non-interest income was due to increase in net fee 
and commission based income mainly from cards and 
transactional banking, foreign exchange gains and 
income from investment securities.

Operating Expenses
Total operating expenses slightly increased at a 
group level by 4.7% to QAR 1,228 million for the year 
ended 31 December 2019 compared with QAR 1,173 
million in 2018. The increase was primarily driven by 
staff expenses on account of IFRS 2 accounting of its 
performance rights (share options) granted to staff.
Provisions for Impairment Losses
Provisions for loans and advances for the group reduced 
by 35.9% to QAR 594 million for the year ended 31 
December 2019, compared to QAR 927 million provided 
in 2018. The non-performing loan ratio decreased to 
4.9% in December 2019 compared to 5.6% in 2018, the 
loan coverage ratio increased to 82.1% as at December 
2019 compared to 78.6% in December 2018.
The bank sets aside a risk reserve against its lending as 
part of shareholders’ equity. At 31 December 2018, the 
risk reserve was QAR 1,421 million.
In addition, the group impaired its associate United Arab 
Bank by QAR 414 million in 2019, on conversion from 
asset held for sale to an associate as the book value of 
UAB was higher than the industry standard model used 
for its valuation.
Total Assets and Funding
Commercial Bank balance sheet increased by 9.3% in 
2019, with total assets at QAR 147.5 billion compared to 
QAR 134.9 billion in 2018. 
Balance sheet increase was driven by QAR 3.4 billion 
increase in loans and advances, increase of QAR 4.6 
billion in investment securities and an increase of QAR 
2.9 billion in due from banks.

Customers’ deposits increased by 6.3% to QAR 76.3 
billion at 31 December 2019, compared with QAR 71.8 
billion in 2018, an increase of QAR 4.5 billion. Low-cost 
deposits grew by 15% in 2019, contributing to the 
improvement in NIMs. 
Capital
Commercial Bank’s capital position remains strong, 
the capital adequacy ratio increased to 16.4% as at 31 
December 2019 compared to 15.5% at the end of 2018. 
The capital adequacy ratio is above the Qatar Central 
Bank’s required minimum level of 14.0%.  

Subsidiaries
Alternatif Bank
Alternatif Bank delivered a net profit of TL 155 million for 
the year ended 31 December 2019, with total assets of 
TL 30.2 billion and lending of TL 18.9 billion. 
Alternatif Bank provides its customers in the corporate, 
commercial and retail banking segments with high 
value products, services and solutions. Alternatif Bank 
has 48 branches widely distributed around Turkey. In 
2019, Alternatif Bank continued to work closely with its 
counterparts in Commercial Bank to implement best 
international practice and continue to realise synergies.  
Commercial Bank Financial Services (L.L.C.)
Commercial Bank Financial Services (CBFS) is a fully 
owned subsidiary of Commercial Bank. CBFS provides 
direct access to the Qatar Exchange and offers seamless 
online trading capabilities for individuals, institutions, 
corporate and foreign counterparties. In addition to 
its electronic trading platform, CBFS is also licensed 
by Qatar Financial Markets Authority to act as Liquidity 
Provider for certain securities at Qatar Exchange. In 
2019, CBFS delivered a net profit of QAR 9.1 million. 

Other Income

Foreign Exchange 
Income

Investment &  
Dividend Income

2%

3%

6%

68%

Net Interest 
Income

Retained 
Earnings

Other Reserves

Risk Reserve

4%

6%

8%

Legal  
Reserve

45%

Net Fee 
Income

21%

Net Operating  
Income

Additional  
Tier 1 Note

18%

Shareholder’s  
Equity

19%

Share Capital

33

Management Review  
of Operations continued

Orient 1 Limited
A fully owned subsidiary that owns and manages an 
exclusive Diners Club franchise in Turkey.
CBQ Finance Limited
A fully owned subsidiary incorporated in Bermuda 
and organised as a special purpose entity established 
to raise capital for Commercial Bank by issue of debt 
instruments.
CB Global Trading Limited 
A fully owned subsidiary incorporated in Cayman Islands, 
an intermediary vehicle for Derivatives.
CB Innovation Services (L.L.C.)
A fully owned subsidiary incorporated in Qatar under the 
Qatar Financial Centre Authority providing the Bank with 
operations management services.  

Associates 
National Bank of Oman (S.A.O.G.)
National Bank of Oman (NBO) achieved net profit of OMR 
51 million, compared with OMR 50.6 million in 2018. 
Operating income maintained at OMR 128 million.
During 2019, NBO customer deposits increased by 3% 
to OMR 2.5 billion.
United Arab Bank (P.J.S.C.)
United Arab Bank (UAB) has been reclassified from an 
asset held for sale to an associate, and we have taken a 
goodwill charge of QAR 414 million. A new CEO for UAB 
was appointed in March 2019 and we will be working 
to ensure that UAB achieves improved results through 
implementation of a new strategic plan..
Massoun Insurance Services (L.L.C.)
Massoun Insurance Services is a Qatari incorporated 
joint venture company between Commercial Bank and 
Qatar Insurance Company. The company provides a 
range of insurance products which have been tailored 
to meet the specific needs of the Bank’s retail and 
corporate customers.  

34

Raju Buddhiraju 
EGM, Wholesale Banking

Wholesale Banking
Commercial Bank’s Wholesale Banking department 
offers a comprehensive range of financial services to 
corporate businesses in Qatar, international companies 
trading or implementing projects in Qatar, and corporate 
relationships across the Bank’s strategic markets 
in Turkey, the GCC and other target geographies 
with high-growth potentials. These services include 
commercial banking, treasury, investment banking, cash 
management, trade, transaction banking, corporate 
finance and advisory services across different industries.
Wholesale Banking comprises Domestic Corporate 
Banking and Transaction Banking, and has strong and 
longstanding banking relationships with leading Qatari 
businesses, nurtured over the years through excellent 
customer service, tailored financial solutions, and the 
application of innovative technologies.
Business performance
In 2019, Wholesale Banking’s business represented 
the growth of most of the Bank’s total loan book and 
generated over half of the Bank’s total revenues. In 
line with the Bank’s five-year strategic plan, Wholesale 
Banking proactively initiated several new measures,  
such as:

•  Growing the balance sheet in line with the market, 
primarily within the government and public sector;

•  Strategically re-shaping the composition of the 

balance sheet to reflect the market;

•  Proactively de-risking the balance sheet for 

sustainable growth;

•  Building a strong pipeline of the right customers, with 
the right risk profile and the right quality of assets;

•  Focusing on Transaction Banking;
•  Diversifying revenue streams;
•  Working closely with Alliance banks.
Growing the government and public sector  
balance sheet
Growth in the government and public sector balance 
sheet during 2019 was over 53%. The growth of this 
sector in Commercial Bank’s book is estimated to be 
significantly faster than the market growth. We have 
identified new public sector customers to focus on, 
targeting cash management.
Re-shaping Wholesale Banking’s balance sheet
The composition of the balance sheet has been re-
shaped in two key areas to reflect stresses in the market 
and to ensure a quality mix of assets, which are:
•  Growth of government and public sector lending from 
21% of Wholesale Banking’s portfolio in YTD 2018 to 
29% in YTD 2019;

•  Rationalisation of real estate exposure with a 
reduction from 27.8% of Wholesale Banking’s 
portfolio in 2018 to 27.6% in 2019 in line with the 
bank’s  Strategic plan. 

Growth of government and public sector Lending 
and rationalisation of real estate exposure remains 
a strategic aim, with a five-year target of 21% and 
25% composition of the Wholesale Banking book 
respectively. 
De-risking selected exposures
As part of prudent risk management, Wholesale Banking 
identified certain clients with exposure to be either 
partially or fully reduced to ensure Commercial Bank 
does not have very large exposure towards any client. In 
2019, the total amount of intentionally de-risked assets 
was more than QAR 2.0 billion, with an additional target 
of over QAR 1.0 billion by 2020, for an optimized balance 
sheet containing high-quality customers and assets.

Growth and strong lending pipeline
Wholesale Banking’s lending book grew by approximately 
11% in 2019. Wholesale Banking’s focus in 2019 was to 
grow its lending book with the right risk profile and the 
right quality, in conjunction with the strategic aims of 
reshaping and de-risking to maintain growth and ensure 
a sustainable revenue stream in the future. The lending 
pipeline originating from the public sector represents 
over 50% of the total lending pipeline.
Cross-selling
Diversification of the revenue, primarily an increase of 
the fee income that is not lending-based, is one of the 
major strategic aims of Wholesale Banking. Fee income 
was above 15% of Wholesale Banking’s total operating 
income, resulting in part from cross-selling innovative 
new services to customers across Domestic, Corporate 
Banking, and Transaction Banking.
Working with Alliance banks
Wholesale Banking contributes to the efforts of 
enhancing synergies with our Alliance banks, Alternatif 
Bank and National Bank of Oman, through cross-selling 
activities, supporting Turkish companies as well as Qatari 
business in Oman.
Domestic Corporate Banking
Domestic Corporate Banking provides a comprehensive 
range of cross-product banking solutions to corporate 
clients operating in Qatar. This unit services client 
relationships across the following sectors: large 
corporates, mid-market corporates, contracting, 
ultrahigh net worth, government and public sector.
Domestic Corporate Banking was active in arranging 
large financings in the domestic syndicated and club 
loan markets, and was associated with a number of the 
successful transactions in 2019, including key arterial 
highways connecting stadiums being built for the 2022 
World Cup, and supporting district cooling in the Lusail 
area.
In 2019, Domestic Corporate Banking continued to focus 
on organic growth of operations by delivering the best 
client experience and service quality through innovative 
banking solutions with state-of-the-art technologies.
This includes introducing host-to-host connectivity and 
providing a direct link with our customers to enhance the 
client experience.
Wholesale Banking continues to work very closely with 
Retail Banking through the successful Banking at Work 
unit, where a key strategic focus has been to enhance 
the total relationship value for each customer across all 
business portfolios. 

35

Management Review  
of Operations continued

•  Updated CB Smart Trade solution that helps ease 

transaction flow, faster turnaround time and real-time 
status updates;

•  Corporate Mobile application enriched with seamless 
retrieval and approval of Salary and bulk payments 
initiated on line (Corporate Internet Banking);
•  Swift GPI for corporates through CIB and mobile for 

online tracking customer transactions on real time basis;

•  Multiple structured trade solutions for leading 

automobile Dealers and other commodity traders 
that assisted imports in Qatar on an extended credit 
period;

•  Implemented customized B2B solutions for 

large public sector conglomerates engaged in 
Transportation, Aviation and Exports;

•  International remittances have seen significant growth 
of 49% and exports share has moved up to 19% from 
16%.

Transaction Banking has worked closely with 
international Block Chain initiatives for Trade Finance 
conducted by Voltron and MarcoPolo along with many 
international banks and in 2020 will move to testing 
phase from the current design phase. This would be 
a significant innovation which will add value to our 
customers.

International Banking 
International Banking at Commercial Bank is responsible 
for providing correspondent banking services, 
corporate cross-border loans and other Wholesale 
Banking products to financial institutions, large 
corporates, sovereigns, non-bank financial institutions, 
and high to ultra-high net worth family offices based 
outside of Qatar. In 2019, the Bank’s international 
corporate lending strategy focused mostly on transport, 
industry and services sectors with strong Qatari angles.
The corporate lending business maintained its strategic 
drive towards diversification, targeting landmark 
opportunities both on direct balance sheet transactions 
and cross-selling activities such as FX and derivatives.

Commercial Bank wins two prestigious corporate  
awards by Global Finance

Transaction Banking
Commercial Bank has been continuously enhancing 
products and services to maintain its leadership position 
in Transaction Banking in Qatar. In 2019, the Bank rolled 
out new services and strengthened the product suite. 
Customer adoption of digital channels has improved 
substantially - 85% of payments, 98% of salaries and 
50% of trade transactions are now conducted digitally. 
The Bank’s efforts with regards to digitization are also 
recognized by Global Finance and Bank has been 
rewarded as “Best Trade Finance Services, Corporate 
Digital Banking” and “Best Online Cash Management 
Bank” in Qatar.
Recognizing Commercial Bank’s continued focus 
on enhancing products and services for corporate 
customers and leading role in cash management, 
Commercial Bank was awarded the “Best Cash 
Management Bank in Qatar” and “Best Transaction Bank 
in Qatar” at the Asian Banker Middle East and Africa 
Transaction Banking Awards 2019. This is the third year in 
succession after 2017 & 2018.
Some of other significant initiatives are as follows:
•  Automated insurance service for trade finance 

customers;

•  Postdated cheque Management solution for the 

benefit of Real estate sector that provides control of 
data, remote submission of cheques and custody;
•  Corporate Mobile App with rich features to conduct all 

payments and inquiries of bank accounts;

36

Diversifying funding
The International Banking department also plays a 
key role in supporting the Bank’s funding needs by 
leveraging its global relationships and supporting the 
Treasury Department in diversifying the Bank’s funding. 
This is achieved by arranging bilateral and syndicated 
loans for the Bank and expanding treasury and 
corporate deposit relationships with regional and Asian 
sovereign wealth funds, asset managers, and other non-
bank financial institutions.
Supporting business initiatives
Supporting major business initiatives that are relevant 
to the Qatari banking sector remains a key pillar of 
the International Banking business. In 2019, the Bank 
sponsored and participated in several major banking 
industry events and conferences. These included: 
•  The Annual Meetings of the International Monetary 
Fund (IMF) and the Institute of International Finance 
(IIF), where Commercial Bank was joined by its 
subsidiary, Alternatif Bank, Alliance bank partner, and 
National Bank of Oman;

•  SIBOS in London, United Kingdom, a major industry 
event for banks and financial institutions around the 
world.

Commercial Bank continues to support its financing and 
services network with global trade and development 
institutions such as the ICC Banking Commission, SWIFT, 
the Institute of International Finance, the International 
Finance Corporation, IMF, Arab Trade Finance Program, 
ISDA and other development institutions.
2020 priorities 
Moving forward, our strategic priorities in 2020 and 
beyond will be to manage and expand the business 
along the following lines:
•  Focus on opportunistic growth in the network 
countries of our Alliance banks, with a view to 
strengthening the client proposition and create 
synergies in these markets;

•  Diversify into Asia and Africa as trade and investment 
flows pick up and also grow into developed markets 
like the US, UK and select OECD countries for portfolio 
diversification and risk management purposes;
•  Enhance the value proposition by developing 

structured finance, distribution, trade, and treasury 
capabilities, which lead to increased cross-selling and 
improve International Banking’s portfolio returns;

Fahad Badar  
EGM, International Banking

Commercial Bank’s cross-border business strategy 
remains cautious and focused on portfolio diversification 
and revenues from trade finance flows and banks, and 
strategic relationships with large corporates in the 
EMEA region, Turkey, and selectively across the North 
American, Asia Pacific and Sub-Saharan African markets.
The lower risk and mostly short-term trade finance 
book saw reasonable activity in 2019 as credit demand 
picked up for strategic commodities across markets 
linked to Qatar. Another key pillar of our strategy was 
to collaborate more closely on correspondent banking 
services, credit products and other cross-border 
business activities of Commercial Bank with our Alliance 
bank partners to benefit from synergistic growth across 
the Commercial Bank Group.
Interests in Turkey
Turkey remains a key market for Commercial Bank, 
following the acquisition of Alternatif Bank in 2013. 
The International Banking department is providing 
complementary support through its balance sheet 
and products platform to capitalise on the increasing 
strategic investment and trade-related activity between 
Qatar and Turkey. Trade loans to financial institutions and 
relationships with large, diversified corporate groups in 
Turkey have been a key driver for the Commercial Bank 
Group with a focus on strengthening Alternatif Bank’s 
business franchise in the country. Commercial Bank 
continues to work closely with its Alliance bank partners 
to develop a network of group-wide lending and cross 
selling opportunities, in addition to implementing a 
coordinated Group financial institutions strategy for its 
correspondent banking and corporate business.

37

Management Review  
of Operations continued

•  Maintain a well-diversified portfolio with no large 

concentrations in line with regulatory and the Bank’s 
governance standards, focusing on tangible collateral 
and security support for risk mitigation to withstand 
credit event downturns;

•  Support the Commercial Bank Group’s funding 

initiatives and balance sheet growth by leveraging 
Commercial Bank’s international corporate network.

Retail and Enterprise Banking 
Commercial Bank’s Retail Banking team manages 
the banking and financial solutions for individuals 
and business interests of small and medium-sized 
enterprise (SMEs). 
Our broad spectrum of products for individual 
customers includes accounts, deposits, loans, credit 
cards, insurance, and wealth management solutions to 
help our customers through different stages of their life 
journeys. 
Our Enterprise banking teams support small and 
mediums sized businesses in a range of industries and 
provide tailor-made solutions as required by customers. 
As a business group, we are fully aligned and 
committed to the Bank’s 5-year transformation strategy 
underpinned by Five Cs - Corporate Earnings Quality, 
Client Experience, Creativity & Innovation, Culture and 
Compliance. 
We are proud to have won a range of awards in 2019, 
as a testimony to our commitment and innovation, that 
makes it easy and convenient for our customers to bank 
with us:
•  “Best Retail Bank in Qatar” by The Asian Banker;
•  “The Best Remittance Product and Service of the year 

2019” by the Asian Bankers;

•  “Best Consumer Mobile Banking App” award by  

Global Finance.

38

Amit Sah
EGM, Consumer Banking

Business performance 
Retail Banking continues to contribute significantly to 
Commercial Bank’s overall performance. 
Built on a strong franchise of customer service and 
innovation, Retail Banking has delivered strong 
performance in 2019 .
The Retail and Enterprise balance sheet remained 
healthy with lending to customers adjusted to QAR 18.1 
billion and deposits growing to QAR 23.3 billion.
Increase in fee income compared to previous years has 
improved the quality and sustainability of earnings. 
Coupled with careful management of net interest 
margins, control of direct costs and focus on increasing 
digitization, Retail Banking was able to deliver another 
year of strong performance.
Our innovative services, especially in remittances and 
product positioning including Wealth, have helped Retail 
Banking maintain consistency in performance through 
2019.
We take great pride in delivering a quality service to all 
our customers, with our Private Banking and Sadara 
Premium Banking services leading with exceptional 
standards.

For greater convenience for our SME and corporate 
customers, we have dedicated Corporate Cash Centres 
and Corporate Branches at five different locations, 
working extended hours.
Our branch network is supplemented by over 170 ATMs 
that are strategically located around Qatar to ensure 
optimum usage of the network by customers.
Customers can also conveniently do bill payments, 
transfers and generate or change PINs for their cards 
through our ATM network. 
Retail Internet and Mobile Banking 
Motivated by our continued digital success, we 
maintained persistent efforts in 2019 to enhance the 
range of services offered by our Internet Banking 
platform and Mobile Banking App.
The CB mobile app offers greater flexibility than ever 
before, greatly reducing the need to visit branches or 
call our helpline whilst continuing to being safe, secure 
and convenient. 
Success of our 60-Seconds Remittances’ initiative 
encouraged us to expand our reach to 30 countries 
including India, the Philippines, Sri Lanka, Pakistan, 
Nepal, Turkey, Jordan UK & Europe allowing customers 
to send faster payments and reducing reliance on other 
traditional methods. 
Commercial Bank will be the 1st bank in Qatar to launch 
its own Mobile Wallet, when in Q1 -2020 we  enable 
customers to use their mobile devices to perform 
‘Tap n Pay’ transactions while making payments at any 
contactless POS terminals and even complete remote 
online e-commerce purchases via Masterpass checkout 
services without exposing their credit card details.
We are proud that our CB Mobile App consistently 
features as the #1 Financial App in Qatar, in both Apple 
and Android App stores. 

Commercial Bank opens a new branch in Ain Khaled

Commercial Bank wins “Best Consumer Mobile Banking App”  
award by Global Finance

Branch and ATM networks 
We continued our strategic journey of aligning presence 
in emerging geographic and economic zones in Qatar 
by launching the country’s 1st metro branch in DECC 
station, relocating our branch from Industrial Area to 
a new location in Ain Khaled and moving the Al Sadd 
branch to our flagship Le Boulevard Building. 
Our modern look-and-feel new breed of metro 
branches offer customers increased self-service 
functionality and customers can conveniently use our 
branch through all opening hours of the metro station. 
In addition to re-aligning our footprint, we have 
transformed and enriched customer experience for key 
branch services. 
We continue to maintain one of the largest branch 
networks amongst all the banks in the country and as 
we reshape our distribution model, we will ensure fit for 
purpose physical distribution to complement our string 
digital banking presence.

39

Management Review  
of Operations continued

Cards 
Commercial Bank’s Cards and Payments business is 
keeping steady strides to provide its customers the 
most innovative and market best payment solutions. 
Commercial Bank was one of the first banks in Qatar 
to launch the comprehensive Contactless payment 
ecosystem comprising Contactless Credit Cards, Debit 
Cards and POS terminals in 2018. Leveraging the 
contactless payment platform, Commercial Bank will 
launch Qatar’s 1st digital mobile wallet, enabling Android 
users to pay for goods and services. 
We continue to invest in our flagship portfolio of the 
Limited-Edition Cards, which contributes greatly to the 
Card Business spends portfolio. 
Overall, the cards business had a strong growth in spend 
and balances in 2019. 
The Bank has achieved market dominating numbers of 
issuance of over 500,000 for Contactless Cards, rollout 
of over 8,000 POS terminals and processing more than 
2million Contactless POS transactions in 2019. 
In 2019, we introduced another market 1st product and 
changed the way customers perceive reward and loyalty, 
with regards to how they spend on Commercial Bank 
cards. 
CB Fawri is the instant discount at POS terminals without 
customer having to ask for the discount. Over 36,000 
transactions and savings worth QR 1.13 million have 
already been recorded. 
Commercial Bank continues to play a key role in Qatar’s 
merchant acquiring business and has forged ahead with 
fully integrated ECR payment system with retailers. 
Commercial Bank is leading the low-salary segment 
keeping in line with the government’s vision for WPS 
customers. Our low cost but efficient payroll card 
(PayCard) business model is the market leader with an 
estimated 50%+ market share of this segment.
The pace of innovation and technological change in the 
payments industry is very high, and Commercial Bank is 
staying at the forefront of this change.

Wealth management
Diversification requirements of our customers inspired 
us to expand our product range through key alliances 
and we continued increasing our investment in our 
people, processes and systems. 
Partnering with NBK Capital, we successfully launched 
the exclusive CB Leasing and Finance Fund Ltd. product, 
which seeks to achieve its investment objectives of 
distributing income to investors monthly, by investing in 
equipment leasing and related transactions and asset 
backed and structured finance transactions. 
Our focus on upskilling our people continued in 
2019 with additional wealth advisors obtaining the 
International Certificate in Wealth and Investment 
Management (ICWIM) from the Chartered Institute for 
Securities and Investment (CISI). 
In 2020, our focus will be on automating operational 
processes to allow customers near real-time execution 
of trades and more granularity & transparency of 
reporting.
Life in Qatar 
Commercial Bank continues to dominate the market for 
new expat arrivals into Qatar with our innovative offer 
“Life in Qatar”.
Customers can have their account numbers ready as soon 
as they apply, even before arriving in the country. A dedicated 
team who speaks their language welcomes them the 
minute they land in Qatar with their debit and credit cards.  

Commercial Bank rewards 195 customers with individual gold coins

40

Tailored specifically for people moving to Qatar, it 
provides ease and convenience for those relocating and 
has already helped over 100,000 customers from over 
144 different countries worldwide.
The “Life in Qatar” website provides necessary 
information that is relevant to relocation and continues 
to attract visitors daily.
The partnership with Qatar Visa Centres in selected 
overseas locations also enables inbound expat 
customers to resolve banking needs even before 
stepping foot in the country.  
Focus on Qatari Youth Customers
In 2019, we launched Sadara Youth, a digital product 
designed to fit the needs and lifestyles of young Qatari 
customers.
Sadara Youth
This package is exclusively for Qatari Nationals aged 
between 18 and 25 years and provides a style of Banking 
through a dedicated Digital App that is educational and 
fun to use. 
It is the 1st Mobile Banking application in Qatar that 
educates and rewards young customers as they learn 
to transact and acquaint themselves with day-to-day 
banking services. 
The Sadara Youth package also delivers another 1st in 
Qatar by issuing a fashionably striking, vertical design 
Credit Card.
Enterprise banking
Commercial Bank remains committed to the 
development of the SME sector in line with the Qatar 
National Vision 2030.
Our SME strategy in 2019 has been to dominate 
Transaction Banking, drive digitization and build strong 
transaction revenues while moving away from assets-
based lending.
Building upon the 360-degree view of our customers, 
we have been able to improve our relationship 
management and have successfully launched industry 
specific cash management and digital banking solutions. 
This enhancement of customer experience and led to 
increased engagement. 
We continue to educate and migrate our customers to 
self-service digital banking services. Over two-thirds 
of the total SME base is now digitally active. The digital 
channels have given SMEs better control over cash flows 
and provided flexibility to securely transact from the 
comfort of their offices.

Parvez Khan
EGM, Treasury and Investments

Treasury and Investments 
The Commercial Bank’s Treasury and Investments 
Department is responsible for asset-liability 
management, capital and financial market investments, 
trading, and treasury sales. The department manages 
the overall funding and liquidity requirements of the 
Bank. This includes management of operational and 
strategic liquidity requirements, as well as accessing the 
international debt capital markets for funding needs. 
Departmental functions 
Proactive management allows the Bank to manage its 
funding base in a cost-efficient manner while ensuring 
its balance sheet is managed in accordance with the 
expectations of rating agencies, regulators, the Board of 
Directors and shareholders. The department’s treasury 
function has been instrumental in maintaining a stable 
cost of funding, managing the duration of the Bank’s 
liabilities in a volatile interest rate environment, seeking 
diversification of funding channels, and maintaining key 
liquidity ratios and related business regulatory ratios as 
required by the Qatar Central Bank.
The department’s investments function is engaged in 
managing the Bank’s investments in capital markets 
to achieve superior and stable returns. It continued 
to provide strong revenue generation in 2019 whilst 
ensuring a liquidity buffer for the Bank by focusing on 
liquid and diversified investments. It’s goal in 2020 
is to maintain returns momentum in a challenging 
geopolitical and monetary policy environment. The 
investment emphasis remains on active portfolio 
management to optimise returns and ensure effective 
risk management by flexible asset allocation, hedging, 
and duration management.

41

Management Review  
of Operations continued

Treasury Sales
The Treasury Sales unit provides a full suite of products 
to the Bank’s customers, supporting their needs 
with regards to managing and hedging their foreign 
exchange, interest rate exposures and other asset 
classes. Commercial Bank Treasury and Investments 
department continues to grow its footprint as a leading 
market-maker in the regional rates, fixed income, 
treasury securities and FX markets, and in providing 
market access to corporates and institutions. 
In 2019, Commercial Bank Treasury and Investments 
expanded its capacity to support client needs by adding 
digital execution capabilities and risk management 
solutions, both domestically as well as cross-border, 
demonstrating its ability to provide seamless client 
solutions across multiple geographies.
Treasury is also actively engaged with Commercial Bank 
subsidiary in Turkey – AlternatifBank to provide end-to-
end origination, structuring, negotiation and execution.

Risk Management
Managing risk is a fundamental part of Commercial 
Bank’s day-to-day business activities. As part of the 
overall corporate governance framework, the Board 
of Directors is responsible for overseeing a strong risk 
governance framework, including a strong risk culture, 
a well-developed risk appetite—articulated through 
the Bank’s Risk Appetite Statement – and well-defined 
responsibilities for risk management and control 
functions. The keystone of the Bank’s risk governance 
framework is the three lines of defense, namely:  
1.  The first line of defense consists of frontline business 
units and functions that create risk. These groups 
are the Bank’s primary risk-takers, responsible 
for implementing effective internal controls and 
maintaining processes for identifying, assessing, 
controlling, and mitigating the risks associated with 
their activities, consistent with the Bank’s Risk Appetite 
Statement and risk limits.

42

Paul Gossiaux 
EGM, Chief Risk Officer

2. The second line of defense consists of independent 
risk management, which oversees risk-taking and 
assesses risks independent of frontline business 
units and functions that create risk. Independent risk 
management complements the frontline units’ risk-
taking activities through its monitoring and reporting 
responsibilities, including compliance with the Bank’s 
risk appetite, and is responsible for identifying, 
measuring, monitoring, and controlling aggregate and 
emerging risks enterprise-wide.

3. The third line of defense consists of internal audit, 

which provides independent assurance to the Board 
on the effectiveness of governance, risk management, 
and internal controls. During 2019, Commercial Bank 
continued to enhance its risk systems infrastructure 
platforms, including introduction of an automated 
retail banking provision system, improvements in 
credit approval workflow, among others. The Bank 
also implemented improvements in ICAAP and IRRBB, 
and successfully completed its first review of Internal 
Controls over Financial Reporting in accordance with 
Qatar Financial Markets Authority.

In 2020, Commercial Bank will continue to employ clear 
Risk management objectives and well-established 
strategies through core risk management processes.

Credit Risk 
Commercial Bank has clearly defined credit policies for 
the approval and management of credit risk. Formal 
credit standards apply to all credit risks decisions, 
with specific portfolio standards applying to all major 
lending areas. These incorporate obligor quality, income 
capacity, repayment sources, acceptable terms and 
security, and loan documentation tests.
The Bank assesses the integrity and ability of debtors 
or counterparties to meet their contracted financial 
obligations for repayment. Collateral security such 
as real estate, charge over income or assets, and 
financial securities is generally taken for business credit, 
except for government, major banks and corporate 
counterparties that are externally risk-rated and of 
strong financial standing.
Operational Risk 
Operational risk is the risk of loss resulting from 
inadequate or failed internal processes, people and 
systems, or from external events. It includes legal risk 
but excludes strategic and reputational risk.
The Operational Risk Management (‘ORM’) Department 
supports the achievement of Commercial Bank’s 
financial and business goals. ORM manages operational 
risk using industry standard operational risk tools. The 
primary objectives of the ORM Department are: 
•  Maintenance of an effective internal control 
environment and system of internal control;

•  Demonstration of effective governance, including a 

consistent approach to operational risk management 
across the Bank;

•  Transparency, escalation and resolution of risk and 

control incidents and issues.

Market Risk 
Market Risk, the potential loss in value or earnings 
arising from changes in market factors, is managed 
by the Bank’s Market Risk Department with full 
oversight by the Asset and Liability Committee (‘ALCO’), 
which provides specific guidelines for market risk 
management.
Commercial Bank uses value-at-risk (‘VaR’) as one of the 
measures for Market Risk. VaR measures potential loss 
using historically observed market volatility. Stressed 
VaR is used at the Bank to measure the potential for 
economic loss from extreme market events. 

For assessing interest rate risk, metrics include 
earnings-at-risk (EaR), change in yield (‘PV01’) and 
economic value of equity (‘EVE’). 
The results of these measures are reported to the ALCO 
and the Management Risk Committee on a regular basis.
Liquidity and Funding Management 
Commercial Bank follows a balanced liquidity 
management strategy through the combined use of 
liquid asset holdings and borrowed liquidity to meet its 
liquidity needs. The Bank’s funding policies provide that: 
•  Liquidity requirements be measured using several 

approaches including sources and uses, structure of 
funds, and liquidity indicators;

•  An appropriate level of assets is retained in highly 

liquid form;

•  The level of liquid assets complies with stressed 

scenario assumptions to provide for the risk of the 
Bank’s committed but undrawn lending obligations;

•  Establishment of credit lines.
Board Risk-related Committees 
The two Board Committees that have primary 
responsibility and oversight for risk are: 
1.  The Board Risk Committee (‘BRC’), which is 

responsible for all aspects of enterprise wide risk 
management including, but not limited to, credit risk, 
market risk, liquidity risk and operational risk.  The 
BRC reviews policy on all risk issues and maintains 
oversight of all Bank risks. 

2. The Board Executive Committee (‘BEC’) is responsible 
for evaluating and granting credit facilities within 
authorised limits as per Qatar Central Bank and 
Board guidelines. The Board of Directors or its sub-
committees are regularly updated on any potential 
risk that the Bank may face.

Risk Management continues to be very well positioned 
to manage risk resulting from the increasing 
sophistication, scope and diversity of the Bank’s 
business and operations.  
In summary, the governance framework, policies and 
administrative procedures and practices relating to 
risk management in Commercial Bank align well with 
global best practice, the recommendations of the Basel 
Committee and the guidelines of Qatar Central Bank.

43

Management Review  
of Operations continued

Commercial Bank celebrates National Day

Commercial Bank Lead Sponsor of the Euromoney Qatar Conference 2019

Marketing
The Marketing Department of Commercial Bank 
establishes and promotes the Bank’s reputation and 
brand identity to stakeholders and customers through 
effective communication using both traditional and 
digital media channels.
Marketing works closely with the Bank’s main business 
units and supports functions to develop integrated 
marketing campaigns targeting different customer 
segments with diverse products and services based 
on ongoing research, consumer insight and return on 
investment analysis. Marketing also runs the Bank’s 
sponsorships and key events, as well as its Corporate 
Social Responsibility (CSR) programmes.
Commercial Bank is proud of its leading position as a 
digital bank. Through exemplary thought leadership in 
digital marketing – alongside our proactive approach 
to digital media, introduction of first-to market 
technologies, quality content offering, and customer 
engagement on and through social media – Commercial 
Bank continues to dominate Qatar’s digital banking 
spaces.
Following a national vision 
Commercial Bank’s successes and achievements this 
year emerged from the Bank’s commitment towards 
Qatar National Vision 2030, which inspired us to achieve 
results, in alignment with the country’s key strategic 
messages and fulfilment of the Qatar National Vision 
2030. 

As part of its Qatar National Day 2019 celebrations, 
Commercial Bank has organized several visits to 
various entities, such as schools, hospitals, Hamad 
International Airport, and centers for people with special 
needs, where limited-edition souvenirs and gifts were 
distributed. The bank also organized activities for its 
employees to celebrate the rich heritage, culture and 
history of Qatar and to reflect the love and loyalty of the 
Bank’s employees towards His Highness the Amir Sheikh 
Tamim bin Hamad Al Thani. 
Moreover, Commercial Bank organized several pre- 
and post-event activities at its branches, where people 
enjoyed Arda performance, Arabian coffee and sweets, 
and a limited-edition set of National Day souvenirs that 
was distributed. As part of the event programme, a special 
song was dedicated to Qatar, “Shofto El-Gomar”. The 
exclusive operetta was performed during the National 
Day celebration before the audience by the young singer 
Nasser Al Kubaisi and was widely very well received.
Supporting Qatar’s economy 
Commercial Bank is committed to helping support 
the development of Qatar’s economy and future 
sustainability in line with the goals of the economic pillar 
of Qatar National Vision 2030.
To promote excellence within the country’s financial 
sector, the Bank was a Lead Sponsor of the Euromoney 
Qatar Conference 2019, held under the patronage of HE 
Sheikh Abdullah bin Nasser bin Khalifa Al Thani, Prime 
Minister and Minister of Interior. 

44

Group CEO Joseph Abraham and COO Leonie 
Lethbridge spoke at this major industry event, which 
focused on the future of Qatar, and on how the small 
but resourceful and capital-rich Qatari economy is 
transforming its already sizeable role in the global 
economy to meet the new demands of 21st century 
business and finance. Commercial Bank has also hosted 
the author and futurist Brett King for the very first time in 
Qatar, who shared with the audience his thoughts about 
the future of banks and the strategies banks need to 
follow in order to flourish. In the future, banks will predict 
customers’ needs and serve them when and where 
they need them, as predicting customer experiences 
with banking built into them is key. King expressed that 
banks need to think technology first and be technology 
savvy, as by 2025, customers should be able to receive 
more advice on their money every day via their phone 
than they will in one year from an employee sitting 
behind their desk, as advising, distribution and banking 
experiences will be digital.
Commercial Bank has been working towards developing 
and enhancing the localization process of the energy 
sector’s supply chain and to expand the small and 
medium enterprise (SME) landscape in Qatar. In order 
to achieve this goal, the bank has announced its support 
of an important national initiative by QP ‘Tawteen’, a 
‘Localisation Programme for Services and Industries in 
the Energy Sector’ by Qatar Petroleum (QP). 
Corporate Social Responsibility (CSR)
Since its inception over forty-five years ago, Commercial 
Bank has been committed to supporting Qatar’s national 
development by giving back to the wider community 
through a comprehensive range of meaningful 
corporate social responsibility programmes formulated 
and implemented by the Bank’s Marketing Department.
As part of the Bank’s humanitarian and social initiatives, 
Commercial Bank engaged in a range of initiatives 
during the holy month of Ramadan that focused on 
community engagement and social responsibility 
fulfillment, including a variety of activities aiming 
to spread the spirit of the holy month of Ramadan 
and the values of giving in a creative and innovative 
way. The Bank also launched a social media initiative 
– #CastYourKindness – to encourage charity and 
compassion amongst employees through volunteering 
in distributing Iftar boxes every Saturday to people 
around Qatar. 

Hussein M Ali Al-Abdulla  
EGM, Chief Marketing Officer

Additionally, as part of our support to the community, 
the Bank’s team joined the Center for Empowerment 
and Elderly Care (Ihsan) for a special Iftar meal. Several 
employees have participated in the Bank’s initiatives 
during Ramadan to demonstrate our commitment to 
“One Bank” and “One Team” culture. 
Sports, health, and fitness
At Commercial Bank, our people are our greatest asset, 
and we are committed to invest in their wellbeing. 
Improving the nation’s health is also one of the most 
important parts of the human development pillar of the 
Qatar National Vision 2030, and we promote sports and 
wellness activities for our staff not only during National 
Sports Day but throughout the year, advertising the 
message that sport and physical exercise perform a 
vital function for the community, promoting active and 
healthy lifestyles and cultivating values of dedication, 
teamwork, competition and good sportsmanship.
Since the beginning of 2019, Commercial Bank has 
embarked on a series of well-organized events and 
activities that showcased its commitment towards 
promoting sports. The Bank’s participation in Ooredoo 
Marathon was a big success, as over 130 employees and 
their families have participated, confirming that Commercial 
Bank is a big supporter of healthy and active lifestyle.
Additionally, Commercial Bank participated in the 
celebrations of the National Sport Day with a mix of 
physical activities, staff wellness and a community outreach 
programme. To engage with the wider Qatari society, 
volunteers from Commercial Bank distributed special 
National Sports Day gifts at Qatar Society for Rehabilitation 
of Special Needs, independent schools, the children’s 
floor at Hamad Hospital and at Al Wakrah Hospital.

45

Management Review  
of Operations continued

In the same context, Commercial Bank Staff Club prepared 
an exclusive CB Olympics event for staff which turned out 
to be an intense competition, spreading a positive energy 
that represents the Bank’s character. The CB Olympics 
event was a day full of challenges designed to promote 
competition, teamwork, and boost employees’ morals. 
Commercial Bank Staff Club is keen on fulfilling the 
Bank’s obligation towards promoting sports and wellness 
activities for our staff by providing a selection of fitness 
training programmes designed and scheduled to run 
throughout the year for the benefit our staff.
Commercial Bank remains committed to enhancing 
Qatar’s sporting reputation by bringing the best 
international competitors to Qatar annually for a golf 
tournament that attracts a global audience. As a result 
of this commitment, the Bank and Qatar Golf Association 
(QGA) has signed a three-year sponsorship agreement 
to host the Qatar Masters Golf Tournament. With this 
agreement, Commercial Bank will continue to be the 
official Title Sponsor for QGA’s Qatar Masters Golf 
tournament until 2022. We are proud of being the title 
sponsor of Qatar Masters 2019 for the 14th year in a row 
which is a source of pride for Commercial Bank. It is the 
live proof of the bank’s keenness on playing an active role 
in spreading awareness to the public in the field sport.

Furthermore, the Bank launched an exciting and 
innovative campaign to promote the Commercial 
Bank Qatar Masters Golf Tournament which focused 
on generating awareness about the event itself, as 
well as on educating the public in Qatar about golf in 
the context of the Qatari culture. Additionally, the Bank 
has also hosted several educational events for over 
5000 students ranging from a variety of schools and 
universities in Qatar in several malls. 
In its efforts to enhance awareness of key health issues 
in Qatar in 2019, Commercial Bank has partnered with 
Qatar Cancer Society (QCS) as a Gold Sponsor for their 
‘Walk to Support’ campaign. The Bank has conducted 
a variety of joint exciting awareness-raising activities 
and workshops in October to support the society 
within its mission to raise awareness on breast cancer. 
Emphasizing on the importance of Breast Cancer 
Awareness Month, Commercial Bank has launched the 
remarkable ‘One Image’ campaign exclusively for its 
employees. The bank’s employees got the opportunity 
to attend the informative “Breast Cancer Awareness 
Sessions” and enjoy exciting activities held on the side. 
As part of the “One Image” campaign, Commercial 
Bank’s female employees attended a workshop entitled 
“Our Passion in our Health,” which was delivered by 

46

Commercial Bank participates at the Education City Career Fair

Commercial Bank Staff Club presents an exclusive CB Olympics  
event for staff

Commercial Bank Gold Sponsor for Qatar Cancer Society (QCS) ‘Walk to 
Support’ campaign

Commercial Bank and Qatar Golf Association (QGA) signed a three-year 
sponsorship agreement to host the Qatar Masters Golf Tournament

Commercial Bank participates in Ooredoo Marathon

In 2019, Commercial Bank’s National Development 
Team participated at the Education City Career Fair 
twice to recruit Qatari nationals as the next generation 
of highly skilled banking leaders. Bringing together 
representatives of leading organizations and companies 
in Qatar, this initiative mainly targets high-school 
students and seeks to familiarize them with the 
dynamics and challenges of Qatar’s labor market.
Additionally, Commercial Bank launched the new 
Nationalization Forum, which aims to introduce 
the National Talent Council (NTC), its initiatives, and 
upcoming programs for nationals across the bank. 
In the development of a prosperous and sustainable 
nationalization strategy at Commercial Bank, and in 
light of the Qatar National vision 2030, the forum is a 
great asset for everyone to get updates on the current 
Nationalization strategy, initiatives and upcoming 
programs, the forum also serves as a channel to 
obtain feedback and inquiries that will give the NTC 
a much greater understanding to improve and drive 
Nationalization in Commercial Bank.

specialists in the Health Education Department at the 
Qatar Cancer Society. The awareness campaign was 
concluded by the participation of Commercial Bank’s 
employees along with their families in the “Walk to 
Support” initiative expressing encouragement and 
compassion for those living with breast cancer. 
Qatari youth
Commercial Bank takes pride in being a Qatari bank 
and supporting all four pillars of the Qatar National 
Vision 2030 through our activities, with a focus on 
strengthening the economy through our services and 
investing in Qatar’s human capital talent as one of the 
largest private sector employers in the country.
The Bank’s National Development Programme invests 
heavily in the skills and training of young Qataris 
and we look forward to continuing to support Qatar 
on its journey towards sustainable development 
and prosperity, for the benefit of current and future 
generations.
The Bank remains committed to a policy of attracting, 
recruiting, training and developing Qatari nationals and 
fostering home-grown ideas and talents. Commercial 
Bank’s policy on Qatarization is to offer excellent 
opportunities to young nationals embarking on a 
banking career and to continually explore the market to 
select and to provide exciting career opportunities for 
experienced nationals.

47

Management Review  
of Operations continued

In 2019, Commercial Bank was awarded: 
•  ‘Best Corporate Governance in Qatar 2019’ by World 

Finance magazine

•  ‘Best Remittance Product and Service of the Year 
2019’ for 60 Seconds Remittance Service by The 
Asian Banker 

•  ‘Best Retail Bank in Qatar 2019’ by The Asian Banker
•  ‘Best Cash Management Bank in Qatar in 2019’ by The 

Asian Banker

•  ‘Best Transaction Banking service in Qatar in 2019’ by 

The Asian Banker 

•  ‘Best Mobile Banking App 2019’ by Global Finance 
•  ‘Best Online Cash Management 2019’ by Global 

Finance 

•  ‘Best Trade Finance Services 2019’ by Global Finance

Human Capital
In 2019, Commercial Bank continued to invest in its 
entrepreneurial and performance culture. Initiatives 
included:
•  Reinvigorating our performance management system 
and putting more focus on people, conversations and 
development;

•  Setting new, challenging performance standards for 

our leaders and teams;

•  Restructuring the Human Capital team and 

introducing of HC Operations, to deliver common HC 
services and proactive support to employees;
•  Introducing staff clubs and gym classes, where 

employees are encouraged to unleash hobbies and 
lifestyle to fit with work life work balance;

•  Attracting and recruiting the right talent that will 

contribute further in delivering on the Bank’s strategic 
plan;

Commercial Bank spreads awareness on how to protect  
ourselves in a digital world

Spreading awareness on how to protect  
ourselves in a digital world
As part of the Commercial Bank’s role in protecting 
the interests of their customers, the Bank has held 
a media round table in order spread awareness on 
how to protect ourselves in a digital world, and to help 
our customers and the public to act wisely to avoid 
becoming a victim. This effort comes as a result to 
our keenness to equip our valued customers with the 
knowledge on how to act when they receive a phishing 
email or a phishing SMS. A secondary audience is the 
general public, as Commercial Bank plays a vital role in 
spreading awareness to the public as well. 
2019 Awards
In recognition of its leading digital services in the local 
market, Commercial Bank has won a number of awards 
from reputable bodies like Global Finance magazine, The 
Asian Banker, and World Finance magazine. Commercial 
Bank is committed to digital innovation to enhance the 
experience of our clients, and receiving these awards 
from renowned awarding bodies reflects the strength 
and breadth of our best-in-class digital products 
and validates our strategy of investing in innovative 
technologies.

48

Initiating our talent transfer and secondment program, 
enabling knowledge sharing and building experiences, 
initially with Alternatif Bank. We’ve built the secondment 
program to enable us and our partners to develop 
and learn through exposing our talents to different 
assignments and learnings.
Learning and development
We invest in making Commercial Bank a great place 
for learning. We target our development resources 
toward our people who are skilled in sharing knowledge 
and training others through leader-led training. This 
strengthens our creativity and innovation culture.
With on-demand learning portal, we have provided 
all compliance courses through e-learning. With other 
development initiatives, we are pursuing our study 
support initiative for staff working towards full- or part-
time study programmes, focused on Qatari nationals 
and endorsed by the NTC.
The Board of Directors regularly reviews compensation 
and benefits to ensure we pay fairly and competitively, 
reward high performers, and link incentive payments to the 
overall performance of the Bank. The Board of Directors 
also focuses on risk management by considering:
•  The split between salary and incentives;
•  The balance between profit, risk and the time horizons 

associated with those risks.

We disclose our remuneration policies and practices in 
our financial reports. 
Human Capital operations
In 2019, building on digitization and lessening prints, 
HC operations started with digitization of forms and 
lessening prints, increasing efficiency and speed for 
basic services and allowing comprehensive views on 
effectiveness.
Newly intake in 2019, Commercial Bank has successfully 
attracted skilled and competent new graduate 
nationals across various strategic business units. These 
employees have been able to contribute significantly 
and successfully towards the Bank’s strategic goals.
Moreover, focusing on world-class and uplifting 
experiences, Commercial Bank successfully attracted 
global new key talents and leaders to accelerate its 
strategic vision, with technology and customer focus in 
mind.
Developing our nationals is one of our strategic pillars. 
Through experiences and knowledge transfer, we have 
promoted new national leaders from our talent pool.

49

Jassim Al Thani  
Chief Human Capital Officer 

•  Partnering with the ministries and education 

institutions; in partnership with the Ministry of Labour 
to source national talent and provide them with career 
opportunities within the Bank Nationalization plans, 
the bank contributes to education and development 
in collaboration with universities and schools through 
events and training programmes;

•  Restructuring concept to all nationalization themes, 
from internal development initiatives, mentorship, 
top talent program and enhanced development 
programs to attract, retain and motivate the right 
candidates;

•  Newly forming Conflict Management Office CMO, 
in alignment with conflict of interest declaration 
policy, CMO manages and mitigates declarations 
and conflicts, a new process introduced through the 
digital forms in employee files, allows declarations to 
be made, tracked and updated and most importantly 
clarified with CMO to assure business integrity;
•  Newly reintroducing e-learning approaches, 

developed with the business expertise in Commercial 
Bank. We’ve launched e-learning story-based 
courses, built on real life sceneries and cases, 
enhancing and delivering compliances and on-
demand learning.

Enhanced career experiences
In 2019, going strong with our nationalization programs, 
building on inner focused development, progressing 
our internal talents to higher positions and enabling 
them to take significant roles in the business, from 
the newly-introduced head of branches into the 
development of our nationals supported by the National 
Talent Committee NTC.

Management Review  
of Operations continued

Operations
Banking operations have undergone rapid change over 
the past few years. There is an increasing pressure to 
provide more innovative product solutions that improve 
client experience while simultaneously reducing the cost 
to transact. 
At Commercial Bank, we have a unique ability to upscale 
transaction volumes efficiently, thanks to a strategic 
change in our operating model and the intelligent use of 
new technologies. By onboarding previously outsourced 
functionalities in 2017, we centralized technology, 
operations and client capabilities under one roof. This 
essentially gave us control to streamline and refine our 
processes, employ end-to-end digitalization and smart 
technologies such as robotic process automation. It 
also allowed Commercial Bank to develop a competitive 
edge for customization and creativity, allowing bespoke 
tailing for client solutions. 
Expanding our digital footprint 
At Commercial Bank, our digital conversion strategy 
is at the forefront of improving client experience and 
transacting at the lowest possible cost. Digital solutions 
provide the customer with convenient, fast and efficient 
products and services, while allowing Commercial 
Bank to automate processing end-end, eradicating 
manual tasks and enabling capacity to scale at low cost. 
This year’s client centric advancement in technology 
includes:
•  Digital Account Opening, providing fast efficient 

onboarding and instant card insurance; 

•  Digital Wallet, for smart and secure payments;
•  Online Trade Portal: allowing customers an efficient, 
convenient vehicle to lodge applications for trade 
products.

Leonie Ruth Lethbridge  
EGM, Chief Operating Officer

Our digital footprint continues to grow with active digital 
users increasing 15% year on year, with an increasing 
client base migrating to mobile banking. Recognizing 
this customer preference, Commercial Bank has 
developed a leading edge Mobile App. It is the most 
competent financial mobile app in Qatar and in many 
cases has 2x functionality compared to competitors’ 
apps. Self-service rate transactions increased to 96% 
supported by continued growth in our award-winning 
“60 seconds remittance” programme, mobile banking 
transactions and increasing usage in cheque printing 
machines and electronic forms.        
Investment in key systems supporting future 
technological change
This year marked some significant upgrades to key 
infrastructure, including the core banking system 
and the customer relationship management (CRM) 
system. The core banking upgrade sets the bank up 
for the future, enabling seamless integration with other 
applications while the new CRM system is aligned to 
our Sadara customer segment uplift, providing more 
structured client coverage and allowing greater client 
insights. 

50

Transaction Banking continues to be at the 
forefront of the banks strategy
Transaction Banking presents an opportunity to create 
diversified sustainable earnings, supporting fee income, 
low-cost deposits and the benefits of economies of 
scale. We continued to enhance our cash management 
offering providing flexible, tailored client solutions, which 
were recognized by the industry by winning the “Best 
Cash Management Bank in Qatar” for the third year in a 
row by Asian banker.  
Trade and payments have been another area of focus 
with the development of the online trade portal, for 
convenient fast trade applications. Our reputation for 
meeting bespoke client mandates is growing, making us 
win the “Best Trade Services” award by Global Finance.
Commercial Bank is a market leader for credit card 
propositions in Qatar with over 51% market share (non- 
govt), over 14K POS locations, and more than QAR7bn 
spend from over 1 million cards. This year, we have also 
launched many new products and offerings including:
•  CB Fawri, the merchant loyalty platform giving 
customers instant discounts, have provided 
customers more than QAR 2m in POS purchases.

•  First in the market to launch Metal cards for LE 

customers and the Vertical card for Sadara Youth. 
•  More than 3 million taps made by the contactless 

payment platform, which is paving the way for future 
digital transactions.

Modernizing the branch network to meet customer 
requirements
While digital technology is of critical importance to 
Commercial Bank and we fully embrace the global 
trend towards cashless transactions, our branch 
continues to be the favored banking channel for many 
of our customers. This year, we have introduced 
SMARTBanking to the Doha Metro. Conveniently 
located, the smaller sized bespoke branches feature 
predominantly automated services for speedy 
transactions but it also has some branch presence. We 
have established new premium suites for our Private 
Banking and Sadara customers that are tailored for 
individual attention, access to premium services and 
privacy. While our core branches are undergoing a 
modern look and feel upgrade to enhance our customer 
experiences. Heavy volume branches are being 
modified to high volume cash, cheque and mainstream 
services.

Commercial Bank wins “Best Cash 
Management Bank in Qatar” by Asian Banker

Commercial Bank wins “Best Trade Services”  
by Global Finance

51

Management Review  
of Operations continued

Internet vs. Mobile Banking Transaction

83%

88%

56%

44%

50% 50%

57%

43%

70%

30%

2014

2015

2016
Internet

2017
Mobile

17%

12%

2018

2019

Digital vs. Branch Transactions

2013

2014

2015

2016
Customer

2017

2018

Branch

2019
Digital

2020

2021

Millions
50
45
40
35
30
25
20
15
10
5
0

Thousands
400

350

300

250

200

150

100

50

0

52

190K

185K

168K

146K

Active Digital Users

147K

75K

126K

67K

99K

57K

88K

50K

66K

44K

2014

2015

2016
Active Users

2018

2017
Mobile Users

2019

2020

44K

29K

2013

Biometric Registered Customers

69K

65K

63K

43K

59K

28K

H1 2017

H2 2017

H1 2018

H2 2018

H1 2019

H2 2019

53

Management Review  
of Operations continued

Corporate Mobile Transactions

Jan

Feb

Mar

Apr

2016

May
2017

Jun

Jul

2018

Aug
2019

Sept

Oct

Nov

Dec

2020

Corporate Mobile - easy to access accounts

Jan

Feb

Mar

Apr

2016

May
2017

Jun

Jul

2018

Aug
2019

Sept

Oct

Nov

Dec

2020

10000

8000

6000

4000

2000

0

20000
18000
16000
14000
12000
10000
8000
6000
4000
2000
0

54

Acknowledgement
Commercial Bank’s successful business performance in 
2019 has only been possible through the dedication and 
hard work of our valued employees and the leadership 
team. We are also extremely grateful for the ongoing 
support and guidance provided by the Chairman, Vice 
Chairman and Managing Director and Members of the 
Board. Under their leadership, we have continued to 
achieve growth and have maintained our reputation of 
being one of Qatar’s oldest and most successful banks 
for more than four decades.
In conclusion, we would like to express our sincere 
gratitude to His Highness Sheikh Tamim Bin Hamad 
Al Thani, Amir of the State of Qatar, for his visionary 
leadership of Qatar. We would also like to thank His 
Excellency the Prime Minister and Minister of the Interior, 
His Excellency the Minister of Finance, the Qatar Central 
Bank and the Ministry of Commerce  and Industry for 
their continued guidance and support of the Bank 
throughout this past year.
The Qatar Central Bank, under the leadership of His 
Excellency the Governor Sheikh Abdullah Bin Saud Al 
Thani, has shown prudence with clear and consistent 
leadership of the banking industry enabling Qatar’s 
financial sector to prosper. We are very proud of our 
success over the years and are optimistic about what the 
future will bring for Commercial Bank and for Qatar.

55

In 2019, Commercial Bank celebrated 
success and achievements that we are 
proud of. We recorded the highest annual 
net profit in the Bank’s history, introduced 
technological innovations, launched 
ground-breaking products and services, 
and earned prestigious awards. With 
these achievements, we are ready to rise 
to the challenge and look forward to a 
prosperous and successful year ahead as 
we believe that “everything is possible.”

The best is yet to come

The best is yet to come

Corporate Governance

COMMERCIAL BANK’S CORPORATE GOVERNANCE 
REFLECTS OUR COMMITMENT TO COMPLY WITH 
LOCAL REGULATIONS AND INTERNATIONALLY 
ACCEPTED STANDARDS INCLUDING TRANSPARENT 
DISCLOSURE FOR THE BEST INTERESTS OF OUR 
STAKEHOLDERS.
Effective governance is, at its core, simply about doing 
the right things for stakeholders. It is enabled by 
having the right checks and balances throughout the 
organization to ensure that the right things are always 
done. It comprises the processes and structures which 
affect the way an organization is directed, managed 
and monitored and its activities are reported, including: 
the elements of internal control, ethics, various risk 
functions, policies and procedures, internal audit, 
external audit and formal committees that promote 
greater transparency and facilitate efficient and effective 
management for the best interests of stakeholders.
The Board of Directors firmly believes that good 
corporate governance is fundamental in ensuring 
the proper management of Commercial Bank in the 
interests of all of our stakeholders. We recognise that 
the way we interact with stakeholders is key for the 
success of our business and the transparent disclosure 
of our governance assists investors in their investment 
decisions.

Corporate Governance developments
During 2019, Commercial Bank’s core governance 
documents were reviewed and updated, namely the 
Corporate Governance Charter, Board of Directors 
Charter and Board Committees Charter. 
Commercial Bank aims to be a leading ESG company in 
Qatar and within its international peer group. Due to the 
nature of Commercial Bank’s business, the governance 
component of ESG is especially critical for the interests 
of all our stakeholders, with the Bank’s corporate 
governance best practices detailed in the Annual 
Corporate Governance Report 2019. In 2019 the Bank 
enhanced its ESG disclosure practices by participating in 
the QSE’s voluntary ESG disclosure initiative. Commercial 
Bank’s ESG data for 2017 to 2019 is publicly available 
via the QSE’s Sustainability and ESG Dashboard. In 
partnership with a local provider, in 2019 Commercial 
Bank commenced recycling of paper printed in Bank 
premises, with segregated bins provided for the 
separation of paper, plastic and metal waste. Secure 
bins are also provided for the shredding and recycling of 
confidential paper waste.
Commercial Bank also received the “Best Corporate 
Governance in Qatar 2019” award by World Finance 
magazine based on the strength of our corporate 
governance framework and how this framework 
supports good governance.

58

Commercial Bank continued its progress in aligning and 
developing the governance of the Group’s subsidiary, 
including changes in the board and committees of 
Alternatif Bank, in the context of board succession 
planning at the subsidiary level.
We regularly monitor developments in corporate 
governance guidelines, regulations and best practice 
standards in all jurisdictions relevant to our business 
operations. In 2019, the QFMA issued new investor 
relations rules with mandatory requirements on listed 
companies as part of the QSE’s efforts to further develop 
the investor relations environment including appointing 
a dedicated IRO, hosting a dedicated investor relations 
section on the Bank’s website and holding quarterly 
investor conference calls.
In 2019, Commercial Bank established four new internal 
Management Committees involved in the day-to-
day management of the Bank due to governance 
requirements and the changing nature of the Bank’s 
operations. The new Management Committees are 
the Operational Risk Committee, Technology Risk 
Committee, Information Security Committee and 
Compliance Risk Committee. 
Refer to “Management Committees” section in the 
Annual Corporate Governance Report for further 
information.

Corporate Governance framework
The Board understands that sound corporate 
governance principles and practices are fundamental 
to maintaining the trust of its stakeholders, which is also 
critical in business growth, sustainability and profitability. 
The Board is committed to implement the corporate 
governance principles of justice, equality among 
stakeholders without discrimination, transparency and 
disclosure, while upholding the values of corporate 
social responsibility and acting in the public interest of 
Commercial Bank and stakeholders over their personal 
interests, as well as performing their duties, tasks and 
functions in good faith, integrity, honour and sincerity.
The implementation of these principles is driven by a 
qualified Board aided by a seasoned and experienced 
Executive Management team. The Board ensures that 
the Bank adheres to these corporate governance 
principles in its day-to-day activities at all times. 
Refer to “Board of Directors” section in the Annual 
Corporate Governance Report for further information.
Commercial Bank’s Code of Conduct provides a clear 
statement of our conduct expectations and ethical 
values, supported by our conduct and ethics standards. 
Refer to “Governance Framework” section in the Annual 
Corporate Governance Report for further information.

59

Corporate Governance  
continued

Complying with rules and regulations 
We fully adhere to the principles set out in the QCB 
Corporate Governance Guidelines and to the provisions 
of the QFMA Corporate Governance Code as at 31 
December 2019.
The detailed Annual Corporate Governance Report 
2019 is an attachment to this Annual Report, forms an 
integral part of it, and is presented to shareholders 
for approval at the Bank’s AGM in 2020. The Annual 
Corporate Governance Report 2019 can also be viewed 
on Commercial Bank’s website at www.cbq.qa

Our governance includes a committee structure and 
a comprehensive set of corporate policies which are 
developed, reviewed and approved by the Board, the 
respective Board Committees, the Group CEO, CRO, 
and the board of directors of the Bank’s subsidiaries, in 
accordance with their respective responsibilities and 
levels of authority. 
Refer to “Board of Directors” and “Board Committees” 
sections in the Annual Corporate Governance Report for 
further information.
The main rules, procedures and practical application 
of Commercial Bank’s governance are contained in 
the Bank’s Corporate Governance Charter, Board of 
Directors Charter and Board Committees Charter. These 
charters reflect Commercial Bank’s long-standing ethical 
governance practices and the regulatory requirements 
mandated by:
•  guidelines and instructions issued by the Qatar 

Central Bank on 26 July 2015 by virtue of Circular No. 
68/2015 (QCB Corporate Governance Guidelines);
•  the Commercial Companies Law promulgated by Law 

No. 11 of 2015 (CCL); and

•  the Governance Code for Companies and Legal 

Entities Listed on the Main Market issued by Qatar 
Financial Markets Authority pursuant to Decision No. 5 
of 2016 (QFMA Corporate Governance Code).
These charters also follow the recommendations of 
international best practice for corporate governance 
developed by leading international frameworks. 

60

2019

 Consolidated Financial Statements
31 December 2019

61

Independent Auditor’s Report

To the Shareholders of The Commercial Bank (P.S.Q.C.)

Report on the Audit of the Consolidated Financial Statements

Opinion 
We have audited the consolidated financial statements of The Commercial Bank (P.S.Q.C.) (the “Bank”) and its subsidiaries 
(together referred to as the “Group”), which comprise the consolidated statement of financial position as at 31 December 2019, 
and  the  consolidated  income  statement,  consolidated  statement  of  comprehensive  income,  consolidated  statement  of 
changes in equity and consolidated statement of cash flows for the year then ended, and notes to the consolidated financial 
statements, including a summary of significant accounting policies. 

In our opinion, the accompanying consolidated financial statements present fairly, in all material respects, the consolidated 
financial position of the Group as at 31 December 2019, and its consolidated financial performance and its consolidated cash 
flows for the year then ended in accordance with International Financial Reporting Standards (IFRSs).

Basis for opinion 
We  conducted  our  audit  in  accordance  with  International  Standards  on  Auditing  (ISAs).  Our  responsibilities  under  those 
standards are further described in the Auditor’s responsibilities for the audit of the consolidated financial statements section of 
our report. We are independent of the Group in accordance with the International Code of Ethics for Professional Accountants 
(including International Independence Standards) (IESBA Code) together with the ethical requirements that are relevant to our 
audit of the consolidated financial statements in the State of Qatar, and we have fulfilled our other ethical responsibilities in 
accordance with these requirements and the IESBA Code. We believe that the audit evidence we have obtained is sufficient and 
appropriate to provide a basis for our opinion.

Key audit matters 
Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the consolidated 
financial statements of the current year. These matters were addressed in the context of our audit of the consolidated financial 
statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters. For 
each matter below, our description of how our audit addressed the matter is provided in that context. 

We  have  fulfilled  the  responsibilities  described  in  the  Auditor’s  responsibilities  for  the  audit  of  the  consolidated  financial 
statements section of our report, including in relation to these matters. Accordingly, our audit included the performance of 
procedures  designed  to  respond  to  our  assessment  of  the  risks  of  material  misstatement  of  the  consolidated  financial 
statements. The results of our audit procedures, including the procedures performed to address the matters below, provide 
the basis for our audit opinion on the accompanying consolidated financial statements. 

62

Report on the Audit of the Consolidated Financial Statements (continued)

Key audit matters (continued)

Key audit matter

1. Impairment of loans and advances to customers 

The process for estimating impairment provision on credit 
risk associated with loans and advances in accordance with 
IFRS  9  Financial  instruments  (IFRS  9)  involves  significant 
judgement. 

IFRS  9  requires  use  of  the  Expected  Credit  Loss  (“ECL”) 
model for the purposes of calculating impairment provision. 
ECL  model  requires  the  Group  to  exercise  significant 
judgement using subjective assumptions when determining 
both  the  timing  and  the  amounts  of  ECL  for  loans  and 
advances.  Due  to  the  complexity  of  requirements  under 
IFRS 9, significance of judgements applied and the Group’s 
exposure to loans and advances forming a major portion of 
the Group’s assets, the audit of ECL for loans and advances 
is a key audit matter. 

As  at  31  December  2019,  the  Group’s  gross  loans  and 
advances amounted to QR 90,923 million and the related 
allowances for impairment amounted to QR 3,686 million, 
comprising  QR  935  million  of  ECL  against  Stage  1  and  2 
exposures and QR 2,751 million against exposures classified 
under Stage 3. 

How our audit addressed the key audit matter

Our audit procedures in this area focused on the following 
key areas:

•  We assessed:

• 

the Group’s IFRS 9 based impairment provisioning 
policy  including  significant  increase  in  credit  risk 
criteria with the requirements of IFRS 9;

•  Group’s ECL modeling techniques and methodology 

• 

against the requirements of IFRS 9; and
the 
theoretical  soundness  and 
mathematical integrity of the models.

tested 

the 

•  We obtained an understanding of the design and tested 
the  operating  effectiveness  of  relevant  controls  over 
the credit process and ECL model.

•  We have also tested completeness and accuracy of the 
data  used  and  reasonableness  of  the  management 
assumptions, involving specialists where needed.

•  We understood and assessed the significant modeling 

assumptions for exposures.

The basis of calculation of ECL is presented in the summary 
of significant accounting policies and notes 4 (b) and 10 to 
the consolidated financial statements.

• 

For a sample of exposures, we performed procedures 
to evaluate:
•  Appropriateness of exposure at default, probability 
of default and loss given default (including collateral 
values used) in the calculation of ECL;

•  Timely identification of exposures with a significant 
increase  in  credit  risk  and  appropriateness  of  the 
Group’s staging; and
•  The ECL calculation.

•  Assessed  the  impairment  allowance  for  individually 
impaired loans and advances (stage 3) in accordance 
with IFRS.

63

 
 
 
 
 
 
Independent Auditor’s Report continued

Report on the Audit of the Consolidated Financial Statements (continued)

Key audit matters (continued)

Key audit matter

2. Impairment of investments in associates

The determination of recoverable amounts of the Group’s 
investments in associates relies on management’s estimates 
of future cash flows and their judgment with respect to the 
the  uncertainty  of 
associates’  performance.  Due 
forecasting and discounting future cash flows, the level of 
management’s judgement involved and the significance of 
the  Group’s  investment  in  associates,  this  audit  area  is 
considered as a key audit matter. 

to 

As  at  31  December  2019,  the  Group’s 
in 
associates  amounted  to  QR  4,021  million.  Refer  to  the 
significant  accounting  policies  and  note 
the 
consolidated financial statements.

investment 

12 

to 

How our audit addressed the key audit matter

Our audit procedures focused on the following key areas:

•  We obtained the calculation of recoverable amounts of 

the Group’s investments in associates.

•  With the assistance of our own specialists, we assessed 
the assumptions and compared the estimates used to 
externally  available  industry,  economic  and  financial 
data and methodologies used by the management to 
determine the recoverable amount of the investments 
in associates.

•  We assessed the forecasts of future cash flows prepared 

by management.

•  Discussions with management on the performance of 

the associates and their future outlook. 

Other information
The Board of Directors is responsible for the other information. The other information comprises the information included in 
the Bank’s annual report (the “Annual Report”), but does not include the Bank’s consolidated financial statements and our 
auditor’s report thereon. The Bank’s 2019 Annual Report is expected to be made available to us after the date of this auditor’s 
report. Our opinion on the consolidated financial statements does not cover the other information and we do not express any 
form of assurance conclusion thereon.

In connection with our audit of the consolidated financial statements, our responsibility is to read the other information and, in 
doing so, consider whether the other information is materially inconsistent with the consolidated financial statements or our 
knowledge obtained in the audit, or otherwise appears to be materially misstated.

Responsibilities of the Board of Directors for the consolidated financial statements
The Board of Directors is responsible for the preparation and fair presentation of the consolidated financial statements in 
accordance with IFRSs and the applicable provisions of Qatar Central Bank regulations, and for such internal control as the 
Board of Directors determines is necessary to enable the preparation of the consolidated financial statements that are free 
from material misstatement, whether due to fraud or error.

In preparing the consolidated financial statements, the Board of Directors is responsible for assessing the Group’s ability to 
continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of 
accounting unless the Board of Directors either intends to liquidate the Group or to cease operations, or has no realistic 
alternative but to do so.

64

Report on the Audit of the Consolidated Financial Statements (continued)

Auditor’s responsibilities for the audit of the consolidated financial statements
Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a whole are free 
from  material  misstatement,  whether  due  to  fraud  or  error,  and  to  issue  an  auditor’s  report  that  includes  our  opinion. 
Reasonable assurance is a high level of assurance, but is not guarantee that an audit conducted in accordance with ISAs will 
always detect a material misstatement when it exists. Misstatements can arise from fraud or error and considered material if, 
individually or in the aggregate, they could reasonably be expected to influence the economic decisions of user taken on the 
basis of these consolidated financial statements.

As  part  of  an  audit  in  accordance  with  ISAs,  we  exercise  professional  judgement  and  maintain  professional  skepticism 
throughout the audit. We also:

• 

Identify and assess the risk of material misstatement of the consolidated financial statements, whether due to fraud or 
error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and 
appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is 
higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, 
or override of internal control.

•  Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in 
the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Group’s internal control.

•  Evaluate  the  appropriateness  of  accounting  policies  used  and  reasonableness  of  accounting  estimates  and  related 

disclosures made by the Board of Directors.

•  Conclude on the appropriateness of the Board of Directors’ use of the going concern basis of accounting and, based on 
the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant 
doubt on the Group’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required 
to draw attention in auditor’s report to the related disclosures in the consolidated financial statements or, if such disclosure 
is inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our 
auditor’s report. However, future events or conditions may cause the Group to cease to continue as a going concern.

•  Evaluate the overall presentation, structure and content of the consolidated financial statements, including the disclosures, 
and whether the consolidated financial statements represent the underlying transactions and events in a manner that 
achieves fair presentation.

•  Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities within 
the Group to express an opinion on the consolidated financial statements. We are responsible for the direction, supervision 
and performance of the group audit. We remain solely responsible for our audit opinion.

We communicate with the Board of Directors regarding, among other matters, the planned scope and timing of the audit and 
significant audit findings, including any significant deficiencies in internal control that we identify during our audit.

We also provide the Board of Directors with a statement that we have complied with relevant ethical requirements regarding 
independence, and communicate with them all relationships and other matters that may reasonably be thought to bear on our 
independence, and where applicable, related safeguards. 

65

Independent Auditor’s Report continued

Report on the Audit of the Consolidated Financial Statements (continued)

Auditor’s responsibilities for the audit of the consolidated financial statements (continued)
From the matters communicated with the Board of Directors, we determine those matters that were of most significance in the 
audit of the consolidated financial statements of the current year and are therefore the key audit matters. We describe these 
matters in our auditor’s report unless law or regulation precludes public disclosures about the matter or when, in extremely 
rare circumstances, we determine that a matter should not be communicated in our report because the adverse consequences 
of doing so would reasonably be expected to outweigh the public interest benefits of such communication.

Report on other legal and regulatory requirements 
We have obtained all the information and explanations, which we considered necessary for the purpose of our audit. We have 
read the report of the Board of Directors to be included in the Annual Report and the financial information contained therein is 
in agreement with the books and records of the Bank. We confirm that we are not aware of any contraventions by the Bank of 
its Articles of Association and the amendments thereto, the applicable provisions of Qatar Central Bank Law No. 13 of 2012 and 
of the Qatar Commercial Companies Law No. 11 of 2015, having occurred during the financial year which might have had a 
material effect on the Bank’s consolidated financial position or performance as at and for the year ended 31 December 2019.

Ahmed Sayed
of Ernst & Young
Qatar Auditors Registry Number 326
Doha - State of Qatar
Date: 26 February 2020

66

Consolidated Statement of 
Financial Position

As at 31 December

Notes

2019

ASSETS
Cash and balances with central banks
Due from banks
Loans and advances to customers
Investment securities
Investment in associates and a joint arrangement
Property and equipment
Intangible assets
Other assets
TOTAL ASSETS

LIABILITIES
Due to banks
Customer deposits
Debt securities
Other borrowings
Other liabilities
TOTAL LIABILITIES

8
9
10
11
12
14
15
16

17
18
19
20
21

6,075,044
12,396,433
88,009,448
26,844,226
4,021,239
2,853,712
236,377
7,100,005
147,536,484

22,530,782
76,296,592
9,524,590
12,043,167
5,385,126
125,780,257

QAR ‘000s
2018
(Restated)

6,729,798
9,474,893
84,642,464
22,206,077
4,512,940
2,718,913
283,049
4,359,615
134,927,749

13,950,459
71,785,783
16,071,746
8,379,734
4,883,568
115,071,290

EQUITY
Share capital
4,047,254
Legal reserve
9,745,152
General reserve
26,500
Risk reserve
886,151
Fair value reserve
(96,333)
Treasury shares
(179,507)
Foreign currency translation reserve
(1,816,866)
Other reserves
959,764
Revaluation reserve
1,283,920
Retained earnings
1,000,413
TOTAL EQUITY ATTRIBUTABLE TO EQUITY HOLDERS OF THE BANK
15,856,448
Non-controlling interests
11
Instruments eligible for additional capital
4,000,000
TOTAL EQUITY
19,856,459
TOTAL LIABILITIES AND EQUITY
134,927,749
The consolidated financial statements were approved by the Board of Directors on 29th January 2020 and were signed on its 
behalf by:

4,047,254
9,841,333
26,500
1,421,236
600,094
(38,860)
(1,946,677)
859,893
1,283,920
1,661,524
17,756,217
10
4,000,000
21,756,227
147,536,484

22
22
22
22
22
22
22
22
22

22

Sheikh Abdulla Bin Ali Bin Jabor Al Thani
Chairman

Mr. Hussain Ibrahim Alfardan
Vice Chairman

Mr. Joseph Abraham
Group Chief Executive Officer

The attached notes 1 to 40 form an integral part of these consolidated financial statements

67

Consolidated Income Statement 

For the year ended 31 December

Notes

2019

Interest income
Interest expense
Net interest income

Fee and commission income
Fee and commission expense
Net fee and commission income

Net foreign exchange gain
Net income from investment securities
Other operating income
Net operating income

Staff costs
Depreciation
Amortization of intangible assets
Net impairment reversal/(losses) on investment securities
Net impairment losses on loans and advances to customers
Net impairment (losses)/reversal on other financial assets
Impairment on Investment in an Associate
Other expenses
Profit before share of results of associates and a joint arrangement
Share of results of associates and a joint arrangement
Profit before tax
Income tax expense
Profit for the year

Attributable to:
Equity holders of the bank
Non-controlling interests
Profit for the year

Earnings per share
Basic/diluted earnings per share (QAR)

25
26

27
28

29
30
31

32
14
15

10

33

12

6,795,410
(3,832,227)
2,963,183

1,289,220
(374,374)
914,846

281,045
68,993
118,578
4,346,645

(796,352)
(149,994)
(55,023)
6,797
(594,427)
(66,108)
(413,881)
(226,644)
2,051,013
(6,799)
2,044,214
(23,173)
2,021,041

2,021,040
1
2,021,041

QAR ‘000s
2018
(Restated)

6,077,322
(3,595,000)
2,482,322

1,117,965
(360,727)
757,238

202,247
(18,826)
85,576
3,508,557

(676,466)
(129,227)
(54,749)
(399)
(927,164)
92,055
-
(312,893)
1,499,714
181,483
1,681,197
(7,272)
1,673,925

1,673,924
1
1,673,925

34

0.44

0.35

The attached notes 1 to 40 form an integral part of these consolidated financial statements.

68

Consolidated Statement of 
Comprehensive Income

For the year ended 31 December

Notes

2019

QAR ‘000s
2018
(Restated)

Profit for the year

2,021,041

1,673,925

Other comprehensive income for the year:
Items that are, or may be subsequently reclassified to profit or loss:
Foreign currency translation differences from foreign operation
Share of other comprehensive income of investment in associates and a 
joint arrangement
Net movement in cash flow hedges-effective portion of changes in fair 
value
Net change in fair value of investments in debt securities designated at 
FVOCI :

Net change in fair value
Net amount transferred to consolidated statement of income
Items that may not be subsequently reclassified to profit or loss:
Net change in fair value of equity investments designated at FVOCI
Share of other comprehensive income of investment in associates and a 
joint arrangement
Revaluation reserve on land and buildings
Other comprehensive income /(loss) for the year

23

23

23

23

23

23

23

(129,811)

28,059

9,053

663,769
(9,091)

(34,072)

(6,008)

-
521,899

(432,940)

(24,959)

24,436

2,128
(10,001)

(19,484)

(5,423)

19,126
(447,117)

Total comprehensive income for the year

2,542,940

1,226,808

Attributable to:
Equity holders of the bank
Non-controlling interests
Total comprehensive income for the year

2,542,939
1
2,542,940

1,226,807
1
1,226,808

The attached notes 1 to 40 form an integral part of these consolidated financial statements.

69

Consolidated Statement of 
Changes in Equity

For the year ended 31 December 2019

Notes

Share  
capital

Legal 
 reserve

General 
reserve

Risk  
reserve

Fair value 
reserve

Balance as at 1 January 2019

4,047,254

9,745,152

26,500

886,151

(96,333)

(179,507)

(1,816,866)

959,764

1,283,920

1,000,413

15,856,448

11

4,000,000

19,856,459

Profit for the year
Other comprehensive income
Total comprehensive income for the year
Transfer to legal reserve
Transfer to risk reserve
FVOCI instrument loss transferred to 
Retained earnings
Dividend for instruments eligible for 
additional capital
Net movement in other reserve
Provision for Sports and Social Activities 
Support Fund
Movement in treasury shares
Transactions with equity holders, 
recognised directly in equity
Contributions by and distributions to 
equity holders of the bank:
Dividends for the year 2018
Total contributions by and distributions 
to equity holders of the bank
Net movement in non-controlling interests
Balance as at 31 December 2019

-
-
-
-
-

-

-

-

-

-

-

-

-
-
-
8,803
-

-

-

-

-

87,378

-

-

-
-
-
-
-

-

-

-

-

-

-

-
-
-
-
535,085

-

-

-

-

-

-

-
651,710
651,710
-
-

44,717

-

-

-

-

-

22

22

22

24

22

22

-
-
4,047,254 9,841,333

-

-
26,500 1,421,236

-
600,094

(38,860)

(1,946,677)

859,893

1,283,920

1,661,524

17,756,217

10 4,000,000

21,756,227

Foreign 

currency 

translation 

reserve

Treasury 

shares

Other 

reserves

Revaluation 

reserve

Retained 

earnings

QAR ‘000s

Total equity 

attributable 

to equity 

holders of 

the Bank

Instruments 

eligible for 

additional 

Non-

controlling 

interests

capital

Total equity

(240,000)

(240,000)

(99,871)

-

-

-

-

-

-

-

-

-

-

-

-

140,647

(129,811)

(129,811)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

2,021,040

-

2,021,040

(8,803)

(525,000)

(44,717)

99,871

(50,526)

16,334

-

-

-

-

-

-

-

-

-

-

-

-

-

2,021,040

521,899

2,542,939

10,085

(50,526)

244,359

-

-

-

-

(607,088)

(607,088)

(607,088)

(607,088)

-

(2)

1

-

1

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

2,021,041

521,899

2,542,940

10,085

-

-

(240,000)

(50,526)

244,359

(607,088)

(607,088)

(2)

The attached notes 1 to 40 form an integral part of these consolidated financial statements

70

Balance as at 1 January 2019

4,047,254

9,745,152

26,500

886,151

(96,333)

(179,507)

(1,816,866)

959,764

1,283,920

1,000,413

15,856,448

11

4,000,000

19,856,459

Foreign 
currency 
translation 
reserve

Treasury 
shares

Other 
reserves

Revaluation 
reserve

Retained 
earnings

Total equity 
attributable 
to equity 
holders of 
the Bank

Non-
controlling 
interests

Instruments 
eligible for 
additional 
capital

QAR ‘000s

Total equity

-
-
-
-
-

-

-

-

-

140,647

-

-

-
(129,811)
(129,811)
-
-

-

-

-

-

-

-

-

-
-
-
-
-

-

-

(99,871)

-

-

-

-

-
-
-
-
-

-

-

-

-

-

-

-

2,021,040
-
2,021,040
(8,803)
(525,000)

(44,717)

2,021,040
521,899
2,542,939
-
10,085

-

(240,000)

(240,000)

99,871

(50,526)

16,334

-

(50,526)

244,359

(607,088)

(607,088)

(607,088)

(607,088)

1
-
1
-
-

-

-

-

-

-

-

-
-
-
-
-

-

-

-

-

-

-

2,021,041
521,899
2,542,940
-
10,085

-

(240,000)

(50,526)

244,359

(607,088)

(607,088)

4,047,254 9,841,333

26,500 1,421,236

600,094

-
(38,860)

-
(1,946,677)

-
859,893

-
1,283,920

-
1,661,524

-
17,756,217

-
(2)
10 4,000,000

(2)
21,756,227

For the year ended 31 December 2019

Notes

Share  

capital

Legal 

 reserve

General 

reserve

Risk  

reserve

Fair value 

reserve

Profit for the year

Other comprehensive income

Total comprehensive income for the year

Transfer to legal reserve

Transfer to risk reserve

FVOCI instrument loss transferred to 

Retained earnings

Dividend for instruments eligible for 

additional capital

Net movement in other reserve

Provision for Sports and Social Activities 

Support Fund

Movement in treasury shares

Transactions with equity holders, 

recognised directly in equity

Contributions by and distributions to 

equity holders of the bank:

Dividends for the year 2018

Total contributions by and distributions 

to equity holders of the bank

Net movement in non-controlling interests

Balance as at 31 December 2019

22

22

22

24

22

22

8,803

535,085

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

87,378

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

651,710

651,710

44,717

-

-

-

-

-

-

-

-

-

The attached notes 1 to 40 form an integral part of these consolidated financial statements

71

Consolidated Statement of 
Changes in Equity continued

For the year ended 31 December 2018

Notes

Share  
capital

Legal 
 reserve

General 
reserve

Risk  
reserve

Fair value 
reserve
(Restated)

Balance as at 1 January 2018

4,047,254

9,742,066

26,500 1,890,408

(44,500)

(179,507)

(1,383,926)

1,064,189

1,264,794

594,226

17,021,504

15

4,000,000

21,021,519

Transition adjustments on adoption of IFRS 9 
on 1 January 2018 (Restated)
Balance as at 1 January 2018 (Restated)
Profit for the year (Restated)
Other comprehensive loss (Restated)
Total comprehensive income for the year 
(Restated)
Transfer to legal reserve
Transfer to risk reserve
Net movement in other reserves and fair value 
reserve (Restated)
Dividend for Instruments eligible for additional 
capital
Provision for Sports and Social Activities 
Support Fund
Transactions with equity holders, recognised 
directly in equity
Contributions by and distributions to equity 
holders of the bank:
Dividends for the year 2017
Total contributions by and distributions to 
equity holders of the bank
Net movement in non-controlling interests
Balance as at 31 December 2018

-

-

-

(1,529,257)

(18,530)

(209,281)

4,047,254
-
-

9,742,066
-
-

26,500
-
-

-

-
-

-

-

-

-

-

-

3,086
-

-

-

-

-

-

-

-
-

-

-

-

-

-

22

22

22

24

22

361,151
-
-

(63,030)
-
(33,303)

-

(33,303)

-
525,000

-

-

-

-

-

-
-

-

-

-

-

-

-
4,047,254

-
9,745,152

-
26,500

-
886,151

-
(96,333)

The attached notes 1 to 40 form an integral part of these consolidated financial statements

72

Foreign 

currency 

translation 

reserve

Treasury 

shares

Other 

reserves

(Restated)

Revaluation 

reserve

Retained 

earnings

(Restated)

QAR ‘000s

Total equity 

attributable 

to equity 

holders of 

the Bank

Instruments 

eligible for 

additional 

Non-

controlling 

interests

capital

Total equity

(179,507)

(1,383,926)

854,908

1,264,794

15

4,000,000

-

-

-

-

-

-

-

-

-

-

-

-

(432,940)

(432,940)

104,856

-

-

-

-

-

-

-

-

-

-

51,510

(1,705,558)

645,736

1,673,924

-

15,315,946

1,673,924

(447,117)

1,673,924

1,226,807

19,126

19,126

(3,086)

(525,000)

(104,856)

(240,000)

(240,000)

(41,580)

(41,580)

(404,725)

(404,725)

(404,725)

(404,725)

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1

-

1

-

-

-

-

-

-

-

(5)

11

-

-

-

-

-

-

-

-

-

-

-

-

(1,705,558)

19,315,961

1,673,925

(447,117)

1,226,808

-

-

-

(240,000)

(41,580)

(404,725)

(404,725)

(5)

(179,507)

(1,816,866)

959,764

1,283,920

1,000,413

15,856,448

4,000,000

19,856,459

Balance as at 1 January 2018

4,047,254

9,742,066

26,500 1,890,408

(44,500)

(179,507)

(1,383,926)

1,064,189

1,264,794

594,226

17,021,504

15

4,000,000

21,021,519

Foreign 
currency 
translation 
reserve

Treasury 
shares

Other 
reserves
(Restated)

Revaluation 
reserve

Retained 
earnings
(Restated)

Total equity 
attributable 
to equity 
holders of 
the Bank

Non-
controlling 
interests

Instruments 
eligible for 
additional 
capital

QAR ‘000s

Total equity

(1,529,257)

(18,530)

-

-

(209,281)

-

51,510

(1,705,558)

(179,507)
-
-

-

-
-

-

-

-

-

-

(1,383,926)
-
(432,940)

(432,940)

-
-

-

-

-

-

-

854,908
-
-

1,264,794
-
19,126

645,736
1,673,924
-

15,315,946
1,673,924
(447,117)

-

-
-

104,856

-

-

-

-

19,126

1,673,924

1,226,807

-
-

-

-

-

-

-

(3,086)
(525,000)

(104,856)

-
-

-

(240,000)

(240,000)

(41,580)

(41,580)

(404,725)

(404,725)

(404,725)

(404,725)

-

15
1
-

1

-
-

-

-

-

-

-

-

(1,705,558)

4,000,000
-
-

-

-
-

-

-

-

-

-

19,315,961
1,673,925
(447,117)

1,226,808

-
-

-

(240,000)

(41,580)

(404,725)

(404,725)

4,047,254

9,745,152

26,500

886,151

(96,333)

-
(179,507)

-
(1,816,866)

-
959,764

-
1,283,920

-
1,000,413

-
15,856,448

(5)
11

-
4,000,000

(5)
19,856,459

For the year ended 31 December 2018

Notes

Share  

capital

Legal 

 reserve

General 

reserve

Risk  

reserve

Fair value 

reserve

(Restated)

Transition adjustments on adoption of IFRS 9 

on 1 January 2018 (Restated)

Balance as at 1 January 2018 (Restated)

Profit for the year (Restated)

Other comprehensive loss (Restated)

Total comprehensive income for the year 

(Restated)

Transfer to legal reserve

Transfer to risk reserve

Net movement in other reserves and fair value 

reserve (Restated)

Dividend for Instruments eligible for additional 

capital

Support Fund

directly in equity

Provision for Sports and Social Activities 

Transactions with equity holders, recognised 

Contributions by and distributions to equity 

holders of the bank:

Dividends for the year 2017

Total contributions by and distributions to 

equity holders of the bank

Net movement in non-controlling interests

Balance as at 31 December 2018

4,047,254

9,742,066

26,500

361,151

(63,030)

3,086

525,000

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(33,303)

(33,303)

-

-

-

-

-

-

-

-

-

22

22

22

24

22

The attached notes 1 to 40 form an integral part of these consolidated financial statements

73

Consolidated Statement  
of Cash Flows

For the year ended 31 December

Notes

2019

QAR ‘000s
2018
(Restated)

Cash flows from operating activities
Profit before tax
Adjustments for:
Net impairment losses on loans and advances to customers
Impairment (reversal) / losses on investment securities
Net impairment losses / (reversal) on other financial assets
Depreciation
Amortization of intangible assets and transaction costs
Gain on Sale of Treasury shares
Net (gain) / loss income on investment securities
Gain on disposal of property and equipment
Impairment on Investment in an Associate
Share of results of associates and a joint arrangement
Operating profit before working capital changes
Working capital changes
Change in due from banks
Change in loans and advances to customers
Change in other assets
Change in due to banks
Change in customer deposits
Change in other liabilities
Contribution to social and sports fund
Net cash flows from / (used in) operating activities

14

30

12

Cash flows from investing activities
Acquisition of investment securities
Investment in associate participating in right issue
Proceeds from sale of treasury shares
Dividend received from associates and a joint arrangement
Proceeds from sale/maturity of investment securities
Acquisition of property and equipment and intangible assets
Proceeds from the sale of property and equipment and other assets
Net cash flows used in investing activities

12

14&15

2,044,214

1,681,197

594,427
(6,797)
66,108
149,994
90,926
(87,378)
(64,642)
3,902
413,881
6,799
3,211,434

(3,845,259)
(5,821,742)
(2,341,566)
10,167,792
5,702,956
490,037
(41,580)
7,522,072

(8,620,481)
-
228,025
93,072
4,255,059
(157,359)
6,801
(4,194,883)

927,164
399
(92,055)
129,227
97,592
-
24,131
(91)
-
(181,483)
2,586,081

908,197
(898,316)
(1,322,483)
673,265
(3,148,142)
522,206
(15,091)
(694,283)

(7,323,607)
(272,491)
-
76,627
3,977,082
(286,431)
4,184
(3,824,636)

The attached notes 1 to 40 form an integral part of these consolidated financial statements

74

Consolidated Statement  
of Cash Flows continued

For the year ended 31 December

Notes

2019

Cash flows from financing activities
Proceeds from issue of debt securities
Repayment of debt securities
Repayment of other borrowings
Proceeds from other borrowings
Payment of Lease Liability
Payment on Coupon of instrument eligible for Tier 1 Capital
Dividends paid (note 16)
Net cash flows (used in) / from financing activities
Net increase / (decrease) in cash and cash equivalents
Effect of exchange rate fluctuation
Cash and cash equivalents as at 1 January
Cash and cash equivalents at the end of the year

Net cash flows from interest and dividend:
Interest paid
Interest received
Dividend received

QAR ‘000s
2018
(Restated)

9,508,091
(5,055,194)
(6,634,330)
6,583,404
-
(240,000)
(404,725)
3,757,246
(761,673)
424,784
10,321,435
9,984,546

19
19
20
20

36

3,486,978
(9,932,780)
(3,735,723)
7,793,321
(39,499)
(240,000)
(607,088)
(3,274,791)
52,398
19,027
9,984,546
10,055,971

3,829,417
6,916,197
4,350

3,455,544
5,864,966
5,305

The attached notes 1 to 40 form an integral part of these consolidated financial statements

75

Notes to the Consolidated 
Financial Statements

1.  REPORTING ENTITY

The Commercial Bank (P.S.Q.C.) (the “Bank”) is an entity domiciled in the State of Qatar and was incorporated in 1974 as a 
public shareholding company under Emiri Decree No.73 of 1974. The commercial registration number of the Bank is 150. 
The address of the Bank’s registered office is PO Box 3232, Doha, State of Qatar. The consolidated financial statements of 
the Bank comprise the Bank and its subsidiaries (together referred to as the “Group”). The Group is primarily engaged in 
conventional banking, brokerage services and the credit card business and operates through its head office, branches 
and subsidiaries.

The principal subsidiaries of the Group are as follows:

Name of subsidiary

Country of 
incorporation

Capital of the 
subsidiary

Activity of the 
subsidiary

Percentage of 
ownership

Alternatifbank A.S. (“ABank”)
Commercial Bank Financial 
Services (L.L.C.)
CBQ Finance Limited

Turkey
Qatar

TRY 1,730,655,000
QAR 100,000,000

Bermuda

US$ 1,000

2019
100%
100%

2018
100%
100%

100%

100%

Banking services
Brokerage 
services
Debt  issuance  for 
the Bank

2.  BASIS OF PREPARATION

(a)  Statement of compliance

The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards 
(“IFRS”) issued by the International Accounting Standards Board (“IASB”) and the applicable provisions of the Qatar Central 
Bank (“QCB”) regulations.

The Group presents its consolidated statement of financial position broadly in the order of liquidity. An analysis regarding 
recovery or settlement of assets/liabilities within twelve months after the end of the reporting date (“current”) and more 
than twelve months after the reporting date (“non-current”) is presented in Note 4(c) (iii).

(b)  Basis of measurement

The consolidated financial statements have been prepared on the historical cost basis except for the following assets and 
liabilities that are measured at fair value:

• 
• 
• 
• 
• 
• 

derivative financial instruments;
investments measured at fair value through profit or loss (‘FVTPL’);
other financial assets designated at fair value through profit or loss (‘FVTPL’);
financial investment measured at fair value through other comprehensive income (‘FVOCI’);
land and buildings; and
the carrying values of recognised assets and liabilities that are hedged items in quantifying fair value hedges, and 
otherwise carried at amortised cost, are adjusted to record changes in fair value attributable to the risks that are 
being hedged.

76

 
 
 
 
 
 
 
 
 
 
 
2.  BASIS OF PREPARATION (continued)

(c)  Functional and presentation currency

These  consolidated  financial  statements  are  presented  in  Qatari  Riyals  (“QAR”),  which  is  the  Bank’s  functional  and 
presentation currency. Except as otherwise indicated, financial information presented in QAR has been rounded to the 
nearest thousand.

(d)  Use of estimates and judgments

The preparation of the consolidated financial statements in conformity with IFRS and QCB regulations requires management 
to  make  judgements,  estimates  and  assumptions  that  affect  the  application  of  accounting  policies  and  the  reported 
amounts of assets, liabilities, income and expenses. Actual results may differ from these estimates.

Estimates  and  underlying  assumptions  are  reviewed  on  an  ongoing  basis.  Revisions  to  accounting  estimates  are 
recognised in the period in which the estimate is revised and in any future periods affected.

Information about significant areas of estimation uncertainty and critical judgements in applying accounting policies that 
have the most significant effect on the amounts recognised in the consolidated financial statements are described in  
note 5.

3.  SIGNIFICANT ACCOUNTING POLICIES

The accounting policies set out below have been applied consistently to all periods presented in these consolidated 
financial statements, and have been applied consistently by the Group entities.

(a)  New standards, amendments and interpretations

  New standards, amendments and interpretations effective from 1 January 2019

The following standards, amendments and interpretations, which became effective as of 1 January 2019, are relevant to 
the Group:

IFRS 16 Leases 
IFRIC 23 Uncertainty over Income Tax Treatment 
IFRS 9 (Amendments) Prepayment Features with Negative Compensation 
IFRS 9/IAS 39 and IFRS (Amendments) Interest Rate Benchmark Reform 

01-Jan-19
01-Jan-19
01-Jan-19
01-Jan-19

The adoption of the above did not result in any changes to previously reported net profit or equity of the Group except as 
mentioned below.

(i) 

IFRS 16 Leases
IFRS 16 was issued in January 2016. It will result in almost all leases being recognized on the balance sheet by lessee, 
as the distinction between operating and finance leases is removed. Under the new standard, an asset (the right to 
use the leased item) and a financial liability to pay rentals are recognized. The only exception are short-term and low-
value leases.

The Group has applied the standard from its mandatory adoption date of 1 January 2019. The Group has applied the 
simplified transition approach and has not restated comparative amounts, prior to the date of the standard.

77

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(a)  New standards, amendments and interpretations (continued)

(i) 

IFRS 16 Leases (continued)
Further the Group has used the following practical expedients on initial application:

Used the Group’s previous assessment of which existing contracts are or contain lease;

- 
-  Where the unexpired lease term of less than 12 months or leases are of low value (USD 5,000 or less), then the 

Group has elected to use the short term lease exemption.

The Group’s activities as a lessor are not material and there is no significant impact on the financial statements.

When  measuring  lease  liabilities,  the  Group  discounted  lease  payments  using  its  incremental  borrowing  rate  at 
1 January 2019.

The  following  amounts  are  recognised  under  the  new  standard  and  included  in  the  respective  headings  of  the 
consolidated statement of financial position and consolidated statement of income:

Right of use Asset (Property & Equipment)
Lease Liability (Other Liabilities)

Depreciation charge for Right of Use Asset
Interest expense on lease liabilities

31 December 
2019

132,616
133,333

1 January
2019

142,020
130,373

31 December 
2019

34,220
11,149

  Standards issued but not yet effective

A number of standards and amendments to standards are issued but not yet effective and the Group has not adopted 
these in the preparation of these consolidated financial statements. The below standards may have a significant 
impact on the Group’s consolidated financial statements, however, the Group is currently evaluating the impact of 
these new standards. The Group will adopt these new standards on the respective effective dates.

Amendments to IFRS 3: Definition of a Business
Amendments to IAS 1 and IAS 8: Definition of Material

78

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(b)  Basis of consolidation

(i)  Business combination

The Group applies the acquisition method to account for business combinations. The consideration transferred for 
the acquisition of a subsidiary is the fair value of the assets transferred, the liabilities incurred to the former owners of 
the acquiree and the equity interests issued by the Group. The consideration transferred includes the fair value of any 
asset or liability resulting from a contingent consideration arrangement. Identifiable assets acquired and liabilities 
and contingent liabilities assumed in a business combination are measured initially at their fair values at the acquisition 
date.

If the business combination is achieved in stages, the acquisition date carrying value of the acquirer’s previously held 
equity interest in the acquiree is re-measured to fair value at the acquisition date; any gains or losses arising from 
such re-measurement are recognised in profit or loss.

Any  contingent  consideration  to  be  transferred  by  the  Group  is  recognised  at  fair  value  at  the  acquisition  date. 
Subsequent changes to the fair value of the contingent consideration that is deemed to be an asset or liability is 
recognised  in  accordance  with  IFRS  9  either  in  profit  or  loss  or  as  a  change  to  other  comprehensive  income. 
Contingent consideration that is classified as equity is not re-measured, and its subsequent settlement is accounted 
for within equity.

The excess of the consideration transferred of any non-controlling interest and the acquisition-date fair value of any 
previous equity interest over the fair value of the identifiable net assets acquired is recorded as goodwill. If the total of 
consideration transferred, non-controlling interest recognised and previously held interest measured is less than the 
fair value of the net assets of the subsidiary acquired in the case of a bargain purchase, the difference is recognised 
directly in the statement of income.

Transaction costs are expensed as incurred, except if they are related to the issue of debt or equity securities.

(ii)  Non-controlling interests (NCI)

In  accordance  with  IFRS  3,  for  each  business  combination,  the  acquirer  can  measure,  at  the  acquisition  date, 
components  of  NCI  in  the  acquired  business  that  represent  ownership  interests  and  entitle  its  holders  to  a 
proportionate share of the entity’s net assets in the event of liquidation at either:

(a) 
(b) 

fair value on the acquisition date; or
the present ownership instruments’ proportionate share in the recognised amounts of the acquiree’s identifiable 
net assets.

NCI is measured only on initial recognition. The Group measures the NCI at fair value, including its share of goodwill.

(iii)  Subsidiaries

Subsidiaries are entities controlled by the Group. The Group ‘controls’ an investee if it is exposed to, or has rights to, 
variable returns from its involvement with the investee and has the ability to affect those returns through its power 
over the investee. The financial statements of subsidiaries are included in the consolidated financial statements from 
the date on which control commences until the date when control ceases.

The accounting policies of subsidiaries are consistent with the accounting policies adopted by the Group.

79

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(b)  Basis of consolidation (continued)

(iv) Transactions eliminated on consolidation

Intra-group balances, and income and expenses arising from intra-group transactions, are eliminated in preparing 
the consolidated financial statements.

(v)  Associates and joint arrangements

Associates  and  joint  arrangements  are  entities  over  which  the  Group  has  significant  influence  but  not  control, 
generally accompanying a shareholding of between 20% and 50% of the voting rights.

Investments in associates and joint arrangements are accounted for by the equity method of accounting and are 
initially recognised at cost (including transaction costs directly related to acquisition of investment in associates and 
joint  arrangement).  The  Group’s  investment  in  associates  and  joint  arrangements  includes  goodwill  (net  of  any 
accumulated impairment loss) identified on acquisition.

The Group’s share of its associates’ and joint arrangement’s post-acquisition profits or losses is recognised in the 
consolidated income statement; its share of post-acquisition reserve movements is recognised in reserves. The 
cumulative  post-acquisition  movements  are  adjusted  against  the  carrying  amount  of  the  investment.  When  the 
Group’s share of losses in associates and joint arrangements equals or exceeds its interest in the associates and joint 
arrangements, including any other unsecured receivables, the Group does not recognise further losses, unless it has 
incurred obligations or made payments on behalf of the associates and joint arrangement.

The  Bank  performs  impairment  assessment  of  investment  in  associates  on  an  annual  basis.  Impairment  testing 
involves calculating the value in use (VIU) by estimating the present values of future cash flows based on management’s 
estimates of future earnings available to ordinary shareholders and observable market inputs. Where the carrying 
amount exceeds the VIU, an impairment would be recognized in the statement of income and the carrying amount 
will be reduced.

Intergroup gains on transactions between the Group and its associates and joint arrangement are eliminated to the 
extent of the Group’s interest in the associates and joint arrangements. Intergroup losses are also eliminated unless 
the transaction provides evidence of an impairment of the asset transferred.

Associates’ financial statements are being prepared using similar accounting policies and period end as the parent.

(vi)  Funds management

The Group manages and administers assets held in unit trusts and other investment vehicles on behalf of investors. 
The financial statements of these entities are not included in these consolidated financial statements except when the 
Group controls the entity. Information about the Group’s funds management is set out in Note 38.

80

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(c)  Foreign Currency

(i)  Foreign currency transactions and balances

Foreign  currency  transactions  that  require  settlement  in  a  foreign  currency  are  translated  into  the  respective 
functional currencies of the operations at the spot exchange rates at the date of the transactions.

Monetary  assets  and  liabilities  denominated  in  foreign  currencies  at  the  reporting  date  are  translated  into  the 
functional currency at the spot exchange rate at that date. Non-monetary assets and liabilities denominated in foreign 
currencies that are measured at fair value are retranslated into the functional currency at the spot exchange rate at 
the  date  that  the  fair  value  was  determined.  Non-monetary  assets  and  liabilities  that  are  measured  in  terms  of 
historical cost in a foreign currency are translated using the exchange rate at the date of the transaction.

Foreign currency differences resulting from the settlement of foreign currency transactions and arising on translation 
at period end exchange rates of monetary assets and liabilities denominated in foreign currencies are recognised in 
profit or loss.

(ii)  Foreign operations

The  results  and  financial  position  of  all  the  Group’s  entities  that  have  a  functional  currency  different  from  the 
presentation currency are translated into the presentation currency as follows:

- 

- 

Assets and liabilities for each statement of financial position presented are translated at the closing rate at the 
reporting date;
Income and expenses for each income statement are translated at average exchange rates (unless this average 
is not a reasonable approximation of the cumulative effect of the rates prevailing on the transaction dates, in 
which case income and expenses are translated at the dates of the transactions); and

-   All resulting exchange differences are recognised in other comprehensive income.

Exchange differences arising from the above process are reported in equity and NCI as ‘foreign currency translation 
reserve”. When the Group has any foreign operation that is disposed of, or partially disposed of, such exchange 
differences are recognised in the consolidated income statement as part of the gain or loss on sale. Goodwill and fair 
value adjustments arising on the acquisition of a foreign entity are treated as assets and liabilities of the foreign entity 
and translated at the closing rate.

When the settlement of a monetary item receivable from or payable to a foreign operation is neither planned nor 
likely in the foreseeable future, foreign exchange gains and losses arising from such a monetary item are considered 
to form part of the net investment in the foreign operation and are recognised in other comprehensive income, and 
presented in the foreign exchange translation reserve in equity.

(d)  Financial assets and financial liabilities

(i)  Recognition and initial measurement

The Group initially recognises loans and advances to customers, due from / to banks, customer deposits, debt 
securities and other borrowings on the date at which they are originated. All other financial assets and liabilities are 
initially  recognised  on  the  trade  date  at  which  the  Group  becomes  a  party  to  the  contractual  provisions  of  the 
instrument.

81

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(d)  Financial assets and financial liabilities (continued)

(ii)  Classification

Financial assets
On initial recognition, a financial asset is classified as measured at: amortised cost, FVOCI or FVTPL.

A financial asset is measured at amortised cost if it meets both of the following conditions and is not designated as at 
FVTPL:

• 
• 

The asset is held within a business model whose objective is to hold assets to collect contractual cash flows; and
The contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of 
principal and interest on the principal amount outstanding.

A debt instrument is measured at FVOCI only if it meets both of the following conditions and is not designated as at 
FVTPL:

• 

• 

The asset is held within a business model whose objective is achieved by both collecting contractual cash flows 
and selling financial assets; and
The contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of 
principal and interest on the principal amount outstanding.

On initial recognition of an equity investment that is not held for trading, the Group may irrevocably elect to present 
subsequent changes in fair value in OCI. This election is made on an investment-by-investment basis.

All other financial assets are classified as measured at FVTPL.

In addition, on initial recognition, the Group may irrevocably designate a financial asset that otherwise meets the 
requirements to be measured at amortised cost or at FVOCI or at FVTPL if doing so eliminates or significantly reduces 
an accounting mismatch that would otherwise arise.

Business model assessment
The Group makes an assessment of the objective of a business model in which an asset is held at a portfolio level 
because  this  best  reflects  the  way  the  business  is  managed  and  information  is  provided  to  management.  The 
information considered includes:

• 
• 
• 

• 

The stated policies and objectives for the portfolio and the operation of those policies in practice;
How the performance of the portfolio is evaluated and reported to the Group’s management;
The risks that affect the performance of the business model (and the financial assets held within that business 
model) and how those risks are managed;
How managers of the business are compensated.

The frequency, volume and timing of sales in prior periods, the reasons for such sales and its expectations about 
future sales activity.

82

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3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(d)  Financial assets and financial liabilities (continued)

(ii)  Classification (continued)

Financial assets that are held for trading or managed and whose performance is evaluated on a fair value basis are 
measured at FVTPL because they are neither held to collect contractual cash flows nor held both to collect contractual 
cash flows and to sell financial assets.

Assessment whether contractual cash flows are solely payments of principal and interest
For the purposes of this assessment, ‘principal’ is defined as the fair value of the financial asset on initial recognition. 
‘Interest’ is defined as consideration for the time value of money and for the credit risk associated with the principal 
amount outstanding during a particular period of time and for other basic lending risks and costs (e.g. liquidity risk 
and administrative costs), as well as profit margin.

In assessing whether the contractual cash flows are solely payments of principal and interest (“the SPPI test”), the 
Group considers the contractual terms of the instrument. This includes assessing whether the financial asset contains 
a contractual term that could change the timing or amount of contractual cash flows such that it would not meet this 
condition. In making the assessment, the Group considers contingent events that would change the amount and 
timing of cash flows, prepayment and extension terms, terms that limit the Group’s claim to cash flows from specified 
assets and features that modify consideration of the time value of money.

Reclassifications
Financial  assets  are  not  reclassified  subsequent  to  their  initial  recognition,  except  in  the  period  after  the  Group 
changes its business model for managing financial assets. The reclassification takes place from the start of the first 
reporting period following the change.

Financial liabilities
The Group has classified and measured its financial liabilities at amortized cost.

(iii)  Derecognition

The Group derecognises a financial asset when the contractual rights to the cash flows from the financial asset expire, 
or when it transfers the financial asset in a transaction in which substantially all the risks and rewards of ownership of 
the financial asset are transferred or in which the Group neither transfers nor retains substantially all the risks and 
rewards of ownership and it does not retain control of the financial asset. Any interest in transferred financial assets 
that qualify for derecognition that is created or retained by the Group is recognised as a separate asset or liability. On 
derecognition of a financial asset, the difference between the carrying amount of the asset (or the carrying amount 
allocated to the portion of the asset transferred), and consideration received (including any new asset obtained less 
any new liability assumed) is recognised in profit or loss.

Any cumulative gain/loss recognised in OCI in respect of equity investment securities designated as at FVOCI is not 
recognised in the consolidated income statement on derecognition of such securities.

83

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(d)  Financial assets and financial liabilities (continued)

(iii)  Derecognition (continued)

A financial asset (in whole or in part) is derecognised where:

- 
- 

the rights to receive cash flows from the asset have expired;
the Group has transferred its rights to receive cash flows from the asset or has assumed an obligation to pay the 
received cash flows in full without material delay to a third party under a ‘pass-through’ arrangement; and either 
(a) the Group has transferred substantially all the risks and rewards of ownership or (b) when it has neither 
transferred or retained substantially all the risks and rewards and when it no longer has control over the financial 
asset, but has transferred control of the asset.

The Group enters into transactions whereby it transfers assets recognised, but retains either all or substantially all of 
the risks and rewards of the transferred assets or a portion of them. If all or substantially all risks and rewards are 
retained, then the transferred assets are not derecognised. Transfers of assets with retention of all or substantially all 
risks and rewards include, for example, securities lending and repurchase transactions.

The Group derecognises a financial liability when its contractual obligations are discharged, cancelled or expired.

(iv)  Modification of financial assets and liabilities

Financial Assets
If the terms of a financial asset are modified, the Group evaluates whether the cash flows of the modified asset are 
substantially different. If the cash flows are substantially different, then the contractual rights to cash flows from the 
original financial asset are deemed to have expired. In this case, the original financial asset is derecognised and a new 
financial asset is recognised at fair value, and recalculates a new effective interest rate for the asset. The date of 
renegotiation is consequently considered to be the date of initial recognition for impairment calculation purpose, 
including for the purpose of determining whether a significant increase in credit risk has occurred.

If the cash flows of the modified asset carried at amortised cost are not substantially different, then the modification 
does not result in derecognition of the financial asset. In this case, the Group recalculates the gross carrying amount 
of the financial asset based on the revised cash flows of the financial assets and recognises the amount arising from 
adjusting the gross carrying amount as a modification gain or loss in the consolidated income statement. If such a 
modification is carried out because of financial difficulties of the borrower, then the gain or loss is presented together 
with impairment losses. In other cases, it is presented as interest income.

Financial Liabilities
The Group derecognises a financial liability when its terms are modified and the cash flows of the modified liability are 
substantially different. In this case, a new financial liability based on the modified terms is recognised at fair value. The 
difference  between  the  carrying  amount  of  the  financial  liability  extinguished  and  the  new  financial  liability  with 
modified terms is recognised in the consolidated income statement.

84

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(d)  Financial assets and financial liabilities (continued)

(v)  Offsetting

Financial assets and liabilities are offset and the net amount presented in the consolidated statement of financial 
position when, and only when, the Group has a legal right to set off the recognised amounts and it intends either to 
settle on a net basis or to realise the asset and settle the liability simultaneously.

Income and expenses are presented on a net basis only when permitted under IFRS, or for gains and losses arising 
from a group of similar transactions such as in the Group’s trading activity.

(vi)  Measurement principles

• 

• 

Amortized cost measurement
The amortised cost of a financial asset or liability is the amount at which the financial asset or liability is measured 
at initial recognition, minus principal repayments, plus or minus the cumulative amortisation using the effective 
interest method of any difference between the initial amount recognised and the maturity amount, minus any 
reduction for impairment loss. The calculation of effective interest rate includes all fees paid or received that are 
an integral part of the effective interest rate (EIR).

Fair value measurement
‘Fair value’ is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction 
between market participants at the measurement date in the principal or, in its absence, the most advantageous 
market to which the Group has access at that date. The fair value of a liability reflects its non-performance risk.

When available, the Group measures the fair value of an instrument using the quoted price in an active market 
for that instrument. A market is regarded as active if transactions for the asset or liability take place with sufficient 
frequency and volume to provide pricing information on an ongoing basis.

If there is no quoted price in an active market, then the Group uses valuation techniques that maximise the use 
of relevant observable inputs and minimise the use of unobservable inputs. The chosen valuation technique 
incorporates all of the factors that market participants would take into account in pricing a transaction.

The best evidence of the fair value of a financial instrument at initial recognition is normally the transaction price 
– i.e. the fair value of the consideration given or received. If the Group determines that the fair value at initial 
recognition differs from the transaction price and the fair value is evidenced neither by a quoted price in an 
active market for an identical asset or liability nor based on a valuation technique that uses only data from 
observable  markets,  then  the  financial  instrument  is  initially  measured  at  fair  value,  adjusted  to  defer  the 
difference between the fair value at initial recognition and the transaction price. Subsequently, that difference is 
recognized in profit or loss on an appropriate basis over the life of the instrument but no later than when the 
valuation is wholly supported by observable market data or the transaction is closed out.

If an asset or a liability measured at fair value has a bid price and an ask price, then the Group measures assets 
and long positions at a bid price and liabilities and short positions at an ask price.

85

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(d)  Financial assets and financial liabilities (continued)

(vi)  Measurement principles (continued)

• 

Fair value measurement (continued)
Portfolios  of  financial  assets  and  financial  liabilities  that  are  exposed  to  market  risk  and  credit  risk  that  are 
managed by the Group on the basis of the net exposure to either market or credit risk are measured on the basis 
of a price that would be received to sell a net long position (or paid to transfer a net short position) for a particular 
risk exposure. Those portfolio-level adjustments are allocated to the individual assets and liabilities on the basis 
of the relative risk adjustment of each of the individual instruments in the portfolio.

The fair value of a demand deposit is not less than the amount payable on demand, discounted from the first 
date on which the amount could be required to be paid.

(vii) Impairment

The Group recognises loss allowances for expected credit losses (ECL) on the following financial instruments that are 
not measured at FVTPL:

- 
- 

Financial assets that are debt instruments; and
Loan commitments and financial guarantee contracts.

No impairment loss is recognised on equity investments.

The Group measures loss allowances at an amount equal to lifetime ECL, except for the following, for which they are 
measured as 12-month ECL:

- 
- 

debt investment securities that are determined to have low credit risk at the reporting date; and
other financial instruments on which credit risk has not increased significantly since their initial recognition.

12-month ECL are the portion of ECL that result from default events on financial instruments that are possible with the 
12 months after the reporting date.

The Group applies three-stage approach to measure expected credit losses (ECL) on financial assets carried at 
amortised cost and debt instruments classified as FVOCI. Assets migrate through the following three stages based 
on the change in credit quality since initial recognition.

Stage 1: 12 months ECL - not credit impaired Stage 1 includes financial assets on initial recognition and that do not have 
a significant increase in credit risk since the initial recognition or that have low credit risk. For these assets, ECL are 
recognised on the gross carrying amount of the asset based on the expected credit losses that result from default 
events that are possible within 12 months after the reporting date. Interest is computed on the gross carrying amount 
of the asset.

Stage 2: Lifetime ECL - not credit impaired Stage 2 includes financial assets that have had a significant increase in 
credit risk (SICR) since initial recognition but that do not have objective evidence of impairment. For these assets, 
lifetime ECL are recognised, but interest is still calculated on the gross carrying amount of the asset. Lifetime ECL are 
the expected credit losses that result from all possible default events over the expected life of the financial instrument. 
Stage 3: Lifetime ECL - credit impaired Stage 3 includes financial assets that have objective evidence of impairment at 
the reporting date. For these assets, lifetime ECL are recognised.

86

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(d)  Financial assets and financial liabilities (continued)

(vii) Impairment (continued)

Measurement of ECL
ECL are a probability-weighted estimate of credit losses. They are measured as follows:

- 

- 

- 

- 

Financial assets that are not credit-impaired at the reporting date: as the present value of all cash shortfalls (i.e. 
the difference between the cash flows due to the entity in accordance with the contract and the cash flows that 
the Group expects to receive);
Financial assets that are credit-impaired at the reporting date: as the difference between the gross carrying 
amount and the present value of estimated future cash flows;
Undrawn loan commitments: as the present value of the difference between the contractual cash flows that are 
due to the Group if the commitment is drawn down and the cash flows that the Group expects to receive; and
Financial guarantee contracts: the expected payments to reimburse the holder less any amounts that the Group 
expects to recover.

Restructured financial assets
If the terms of a financial asset are renegotiated or modified or an existing financial asset is replaced with a new one 
due to financial difficulties of the borrower, then an assessment is made of whether the financial asset should be 
derecognised and ECL are measured as follows:

- 

- 

if the expected restructuring will not result in derecognition of the existing asset, then the expected cash flows 
arising from the modified financial asset are included in calculating the cash shortfalls from the existing asset;
if the expected restructuring will result in derecognition of the existing asset, then the expected fair value of the 
new asset is treated as the final cash flow from the existing financial asset at the time of its derecognition. This 
amount is included in calculating the cash shortfalls from the existing financial asset that are discounted from the 
expected date of derecognition to the reporting date using the original effective interest rate of the existing 
financial asset.

Credit-impaired financial assets
At each reporting date, the Group assesses whether financial assets carried at amortised cost and debt financial 
assets carried at FVOCI are credit impaired. A financial asset is ‘credit-impaired’ when one or more events that have a 
detrimental impact on the estimated future cash flows of the financial asset have occurred.

Evidence that a financial asset is credit-impaired includes the following observable data:

- 
- 
- 
- 
- 

Significant financial difficulty of the borrower or issuer;
A breach of contract such as a default or past due event;
The restructuring of a loan or advance by the Group on terms that the Group would not consider otherwise;
It is becoming probable that the borrower will enter bankruptcy or other financial reorganisation; or
the disappearance of an active market for a security because of financial difficulties.

87

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3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(e)  Cash and cash equivalents

Cash and cash equivalents include notes and coins on hand, unrestricted balances held with central banks and highly liquid 
financial assets with original maturities of three months or less from the acquisition date that are subject to an insignificant 
risk of changes in their fair value and are used by the Group in the management of its short-term commitments. Cash and 
cash equivalents includes amounts due from banks and with an original maturity of 90 days or less.

(f)  Loans and advances to customers

Loans and advances to customers are non-derivative financial assets with fixed or determinable payments that are not 
quoted in an active market and that the Group does not intend to sell immediately or in the near term.

Loans and advances to customers are initially measured at the transaction price, which is the fair value plus incremental 
direct transaction costs, and subsequently measured at their amortised cost using the effective interest rate method, 
except for the financial assets which are classified to be measured at FVTPL, which are measured at fair value with changes 
recognised immediately in the consolidated income statement.

(g)  Investment Securities

The ‘investment securities’ include:

- 

- 

- 
- 

Debt investment securities measured at amortised cost; these are initially measured at fair value plus incremental 
direct transaction costs, and subsequently at their amortised cost using the effective interest method;
Debt and equity investment securities mandatorily measured at FVTPL or designated as at FVTPL; these are at fair 
value with changes recognised immediately in profit or loss;
Debt securities measured at FVOCI; and
Equity investment securities designated at FVOCI.

For  debt  securities  measured  at  FVOCI,  gains  and  losses  are  recognised  in  OCI,  except  for  the  following,  which  are 
recognised in profit or loss in the same manner as for financial assets measured at amortised cost:

- 
- 
- 

Interest income using the effective interest method;
Expected credit losses and reversals; and
Foreign exchange gains and losses.

When a debt security measured at FVOCI is derecognised, the cumulative gain or loss previously recognised in OCI is 
reclassified from equity to consolidated income statement.

The Group elects to present in OCI changes in the fair value of certain investments in equity. The election is made on an 
instrument by instrument basis on initial recognition and is irrevocable. Gains and losses on such equity instruments are 
never subsequently reclassified to consolidated income statement, including on disposal. Impairment losses (and reversal 
of impairment losses) are not reported separately from other changes in fair value. Dividends, when representing a return 
on  such  investments,  continue  to  be  recognised  in  consolidated  income  statement,  unless  they  clearly  represent  a 
recovery of part of the cost of the investment, in which case they are recognised in OCI. Cumulative gains and losses 
recognised in OCI are transferred to retained earnings on disposal of an investment.

88

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(h)  Derivatives

(i)  Derivatives held for risk management purposes and hedge accounting

Derivatives held for risk management purposes include all derivative assets and liabilities that are not classified as 
trading assets or liabilities. Derivatives held for risk management purposes are measured at fair value. The Group 
designates certain derivatives held for risk management as well as certain non-derivative financial instruments as 
hedging instruments in qualifying hedging relationships.

The general hedge accounting requirements of IFRS 9 retain the three types of hedge accounting mechanisms in 
IAS 39. However, greater flexibility has been introduced to the types of transactions eligible for hedge accounting, 
specifically broadening the types of instruments that qualify as hedging instruments and the types of risk components 
of non-financial items that are eligible for hedge accounting. In addition, the effectiveness test has been overhauled 
and replaced with the principle of an ‘economic relationship’. Retrospective assessment of hedge effectiveness is no 
longer required.

The Group has also elected to continue to apply the hedge accounting requirements of IAS 39 on adoption of IFRS 9.

Fair value hedges
When a derivative is designated as the hedging instrument in a hedge of the change in fair value of a recognised 
asset or liability or a firm commitment that could affect profit or loss, changes in the fair value of the derivative are 
recognised immediately in profit or loss together with changes in the fair value of the hedged item that are attributable 
to the hedged risk. If the hedging derivative expires or is sold, terminated, or exercised, or the hedge no longer 
meets the criteria for fair value hedge accounting, or the hedge designation is revoked, then hedge accounting is 
discontinued prospectively. Any adjustment up to that point to a hedged item, for which the effective interest method 
is used, is amortised to profit or loss as part of the recalculated effective interest rate of the item over its remaining 
life.

Cash flow hedge
When a derivative is designated as the hedging instrument in a hedge of the variability in cash flows attributable to a 
particular risk associated with a recognised asset or liability or a highly probable forecast transaction that could affect 
profit or loss, the effective portion of changes in the fair value of the derivative is recognized in other comprehensive 
income in the hedging reserve. The amount recognised in other comprehensive income is reclassified to profit or 
loss as a reclassification adjustment in the same period as the hedged cash flows affect profit or loss, and in the same 
line  item  in  the  statement  of  comprehensive  income.  Any  ineffective  portion  of  changes  in  the  fair  value  of  the 
derivative is recognised immediately in profit or loss. If the hedging derivative expires or is sold, terminated, or 
exercised, or the hedge no longer meets the criteria for cash flow hedge accounting, or the hedge designation is 
revoked, then hedge accounting is discontinued prospectively. In a discontinued hedge of a forecast transaction the 
cumulative amount recognised in other comprehensive income from the period when the hedge was effective is 
reclassified from equity to profit or loss as a reclassification adjustment when the forecast transaction occurs and 
affects profit or loss. If the forecast transaction is no longer expected to occur, then the balance in other comprehensive 
income is reclassified immediately to profit or loss as a reclassification adjustment.

The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges is 
recognised  in  other  comprehensive  income.  The  gain  or  loss  relating  to  the  ineffective  portion  is  recognised 
immediately in the consolidated income statement within ‘Other gains/ (losses) – net’.

89

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(h)  Derivatives

(i)  Derivatives held for risk management purposes and hedge accounting (continued)

Cash flow hedge (continued)
Amounts accumulated in equity are reclassified to profit or loss in the periods when the hedged item affects profit or 
loss (for example, when the forecast sale that is hedged takes place).

When a hedging instrument expires or is sold, or when a hedge no longer meets the criteria for hedge accounting, 
any cumulative gain or loss existing in equity at that time remains in equity and is recognised when the forecast 
transaction is ultimately recognised in the consolidated income statement. When a forecast transaction is no longer 
expected  to  occur,  the  cumulative  gain  or  loss  that  was  reported  in  equity  is  immediately  transferred  to  the 
consolidated income statement within ‘Other gains/ (losses) – net’.

(ii)  Derivatives held for trading purposes

The Group’s derivative trading instruments includes, forward foreign exchange contracts and interest rate swaps. The 
Group sells these derivatives to customers in order to enable them to transfer, modify or reduce current and future 
risks. These derivative instruments are fair valued as at the end of reporting date and the corresponding fair value 
changes is taken to the profit or loss.

(i)  Property and equipment

(i)  Recognition and measurement

Items  of  property  and  equipment  are  initially  measured  at  cost  and  subsequently  at  cost  less  accumulated 
depreciation  and  accumulated  impairment  losses,  if  any,  except  for  land  and  building  which  are  subsequently 
measured at fair value.

Revaluations  of  freehold  land  and  buildings  are  carried  out  by  an  independent  valuer.  Net  surpluses  arising  on 
revaluation are credited to a revaluation reserve, except that a revaluation increase is recognised as income to the 
extent that it reverses a revaluation decrease of the same asset previously recognised as an expense. A decrease as 
a result of a revaluation is recognised as an expense, except that it is charged directly against any related revaluation 
surplus to the extent that the decrease does not exceed the amount held in the revaluation surplus in respect of that 
same asset. On disposal the related revaluation surplus is credited to retained earnings.

Cost includes expenditures that are directly attributable to the acquisition of the asset. The cost of self-constructed 
assets includes the cost of materials and direct labour, any other costs directly attributable to bringing the assets to a 
working condition for their intended use, the costs of dismantling and removing the items and restoring the site on 
which they are located and capitalised borrowing costs.

Purchased  software  that  is  integral  to  the  functionality  of  the  related  equipment  is  capitalised  as  part  of  that 
equipment.

When parts of an item of property or equipment have different useful lives, they are accounted for as separate items 
(major components) of property and equipment.

The gain or loss on disposal of an item of property and equipment is determined by comparing the proceeds from 
disposal with the carrying amount of the item of property and equipment, and is recognised in other income/other 
expenses in profit or loss.

90

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(i)  Property and equipment (continued)

(ii)  Subsequent costs

The cost of replacing a component of an item of property or equipment is recognised in the carrying amount of the 
item if it is probable that the future economic benefits embodied within the part will flow to the Group and its cost can 
be  measured  reliably.  The  carrying  amount  of  the  replaced  part  is  derecognised.  The  costs  of  the  day-to-day 
servicing of property and equipment are recognised in profit or loss as incurred.

(iii)  Depreciation

The depreciable amount is the cost of property and equipment, or other amount substituted for cost, less its residual 
value.

Depreciation is recognised in profit or loss on a straight-line basis over the estimated useful lives of each part of an 
item of property and equipment since this most closely reflects the expected pattern of consumption of the future 
economic benefits embodied in the asset and is based on cost of the asset less its estimated residual value. Land and 
Capital work in progress are not depreciated.

During 2019, the Group conducted a useful economic life review of the buildings, which resulted in changes in the 
useful life of certain buildings.

The estimated useful lives for the current and comparative years are as follows:

Buildings 
Leasehold improvements 
Furniture and equipment 
Motor vehicles 

20 - 30 years
6 - 10 years
3 - 8 years
5 years

(vi)  Right-of-use assets (Leases)

The Group assesses at contract inception whether a contract is, or contains, a lease. That is, if the contract conveys the 
right to control the use of an identified asset for a period of time in exchange for consideration.

The Group applies a single recognition and measurement approach for all leases, except for short-term leases less 
than 12 months and leases of low-value assets (USD 5,000 or less). The Group recognises lease liabilities to make 
lease payments and right-of-use assets representing the right to use the underlying assets.

The Group recognises right-of-use assets at the commencement date of the lease (i.e., the date the underlying asset 
is available for use). Right-of-use assets are measured at cost, less any accumulated depreciation and impairment 
losses, and adjusted for any remeasurement of lease liabilities. The cost of right-of-use assets includes the amount 
of lease liabilities recognised, initial direct costs incurred, and lease payments made at or before the commencement 
date less any lease incentives received. Right-of-use assets are depreciated on a straight-line basis over the shorter 
of the lease term and the estimated useful lives of the assets, as follows:

Buildings 

2 - 40 years

91

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(i)  Property and equipment (continued) 

(vi)  Right-of-use assets (Leases) (continued)

At the commencement date of the lease, the Group recognises lease liabilities measured at the present value of 
lease payments to be made over the lease term. In calculating the present value of lease payments, the Group uses 
its incremental borrowing rate at the lease commencement date. Right-of-use assets are subject to impairment in 
line with the policy for the impairment of non-financial assets.

The carrying amount of lease liabilities is remeasured if there is a modification, a change in the lease term, a change 
in the lease payments or a change in the assessment of an option to purchase the underlying asset.

(j) 

Impairment of goodwill and intangible assets

(i)  Goodwill

Goodwill arises on the acquisition of subsidiaries and represents the excess of the consideration transferred over the 
Group’s interest in net fair value of the net identifiable assets, liabilities and contingent liabilities of the acquiree and 
the fair value of the non-controlling interest in the acquiree.

Goodwill impairment reviews are undertaken annually or more frequently if events or changes in circumstances 
indicate a potential impairment. The carrying value of goodwill is compared to the recoverable amount, which is the 
higher of value in use and the fair value less costs of disposal. Any impairment is recognised immediately as an 
expense and is not subsequently reversed.

(ii)  Intangible assets

The cost of intangible assets acquired in a business combination is their fair value at the date of acquisition. Following 
initial  recognition,  intangible  assets  are  carried  at  cost  less  any  accumulated  amortisation  and  accumulated 
impairment losses.

Internally  generated  intangibles,  excluding  capitalised  development  costs,  are  not  capitalised  and  the  related 
expenditure is reflected in profit or loss in the period in which the expenditure is incurred.

The useful lives of intangible assets are assessed as either finite or indefinite.

Intangible assets with finite lives are amortised over the useful economic life and assessed for impairment whenever 
there is an indication that the intangible asset may be impaired. The amortisation period and the amortisation method 
for an intangible asset with a finite useful life are reviewed at least at the end of each reporting period. Changes in the 
expected useful life or the expected pattern of consumption of future economic benefits embodied in the asset are 
considered to modify the amortisation period or method, as appropriate, and are treated as changes in accounting 
estimates. The amortisation expense on intangible assets with finite lives is recognised in the statement of profit or 
loss as the expense category that is consistent with the function of the intangible assets.

The estimated useful economic life of intangible assets with finite lives are; Brand 18 to 19 years, Customer relationship 
11 to 12 years, Core deposit 13 to 16 years and Internally developed software and others 5 years.

92

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(j) 

Impairment of goodwill and intangible assets (continued) 

(ii)  Intangible assets (continued)

Intangible  assets  with  indefinite  useful  lives  are  not  amortised,  but  are  tested  for  impairment  annually,  either 
individually or at the cash-generating unit level. The assessment of indefinite life is reviewed annually to determine 
whether the indefinite life continues to be supportable. If not, the change in useful life from indefinite to finite is made 
on  a  prospective  basis.  Gains  or  losses  arising  from  de-recognition  of  an  intangible  asset  are  measured  as  the 
difference between the net  disposal proceeds and the carrying  amount  of the asset  and  are  recognised  in the 
statement of profit or loss when the asset is derecognised.

(k)  Impairment of non-financial assets

Assets  that  have  an  indefinite  useful  life  are  not  subject  to  amortisation  and  are  tested  annually  for  impairment.  An 
impairment loss is recognised for the amount by which the asset’s carrying amount exceeds its recoverable amount. The 
recoverable amount is the higher of an asset’s fair value less costs to sell and value in use. For the purposes of assessing 
impairment, assets are grouped at the lowest levels for which there are separately identifiable cash flows (cash-generating 
units).  Non-financial  assets  other  than  goodwill  that  suffered  impairment  are  reviewed  for  possible  reversal  of  the 
impairment at each reporting date.

(l)  Provisions

A provision is recognised if, as a result of a past event, the Group has a present legal or constructive obligation that can be 
estimated reliably, and it is probable that an outflow of economic benefits will be required to settle the obligation. Provisions 
are determined by discounting the expected future cash flows at a pre-tax rate that reflects current market assessments 
of the time value of money and, where appropriate, the risks specific to the liability.

(m) Financial guarantee contract and loan commitments

Financial guarantees are contracts that require the Group to make specified payments to reimburse the holder for a loss it 
incurs because a specified debtor fails to make payment when due in accordance with the terms of a debt instrument. 
Financial guarantee liabilities are recognised initially at their fair value, and this initial fair value is amortised over the life of 
the financial guarantee. The financial guarantee liability is subsequently carried at the higher of this amortised amount and 
the  present  value  of  any  expected  payment  when  a  payment  under  the  guarantee  has  become  probable.  Financial 
guarantees are included within other liabilities.

(n)  Employee benefits

Defined contribution plans
The Bank provides for its contribution to the State administered retirement fund for Qatari employees in accordance with 
the retirement law, and the resulting charge is included in staff cost in the consolidated income statement. The Bank has 
no further payment obligations once the contributions have been paid. The contributions are recognised when they are 
due.

93

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(n)  Employee benefits (continued) 

Defined benefit plan
The Bank makes provision for end of service benefits payable to its expatriate employees on the basis of the employees’ 
length of service in accordance with the employment policy of the Bank and the applicable provisions of the Labour Law. 
This provision is included in other provisions as part of other liabilities in the consolidated statement of financial position. 
The expected costs of these benefits are accrued over the period of employment.

Alternatifbank, under Turkish Labour Law, is required to pay termination benefits to each employee who has completed at 
least one year of service and whose employment is terminated without due cause, is called up for military service, dies or 
who retires. There are certain transitional provisions relating to length of service prior to retirement. The amount payable 
consists of one month’s salary subject to a maximum threshold per employee for each year of service. There are no 
agreements for pension commitments other than the legal requirement as explained above. The liability is not funded, as 
there is no funding requirement.

Short-term employee benefits
Short-term  employee  benefit  obligations  are  measured  on  an  undiscounted  basis  and  are  expensed  as  the  related 
service is provided. A liability is recognised for the amount expected to be paid under short-term cash bonus or profit-
sharing plans if the Group has a present legal or constructive obligation to pay this amount as a result of past service 
provided by the employee and the obligation can be estimated reliably.

Share-based payments
Employees (including senior management) of the Bank receive  remuneration  in  the form  of  share-based  payments, 
whereby employees are granted share appreciation rights, which are settled in cash (cash settled transactions).

Cash settled transactions
The cost of cash settled transactions is measured at fair value at the grant date using Black Scholes model, further details 
of which are given in Note 21. The fair value is measured initially and at each reporting date up to and including the 
settlement date, with changes in fair value recognised in employee benefits expense Note 32. The fair value is expensed 
over the period until the vesting date with recognition of a corresponding liability.

(o)  Share capital and reserves

(i)  Share issue costs

Incremental costs directly attributable to the issue of an equity instrument are deducted from the initial measurement 
of the equity instruments.

(ii)  Dividends on ordinary shares

Dividends on ordinary shares are recognised in equity in the period in which they are approved by the Bank’s equity 
holders.

94

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(p)  Interest income and expense

Interest  income  and  expense  are  recognised  in  the  consolidated  income  statement  using  the  effective  interest  rate 
method. The effective interest rate is the rate that exactly discounts the estimated future cash payments and receipts 
through the expected life of the financial asset or liability (or, where appropriate, a shorter period) to the carrying amount 
of  the  financial  asset  or  liability.  When  calculating  the  effective  interest  rate,  the  Group  estimates  future  cash  flows 
considering all contractual terms of the financial instrument, but not future credit losses.

For the financial assets that have become credit-impaired subsequent to initial recognition, interest income is calculated 
by applying the effective interest rate to their amortised cost (i.e. net of the expected credit loss provision). If the asset is 
no longer credit-impaired, then the calculation of interest income reverts to the gross basis.

The calculation of the effective interest rate includes all transaction costs and fees paid or received that are an integral part 
of the effective interest rate.

Transaction costs include incremental costs that are directly attributable to the acquisition or issue of a financial asset or 
liability.

Interest income and expense include:

- 

- 

- 

- 

Interest on financial assets and financial liabilities measured at amortised cost calculated on an effective interest rate 
basis;
The  effective  portion  of  fair  value  changes  in  qualifying  hedging  derivatives  designated  in  cash  flow  hedges  of 
variability in interest cash flows, in the same period that the hedged cash flows affect interest income / expense;
The ineffective portion of fair value changes in qualifying hedging derivatives designated in cash flow hedges of 
interest rate risk; and
Fair value changes in qualifying derivatives, including hedge ineffectiveness, and related hedged items in fair value 
hedges of interest rate risk.

Interest income on investment (debt) securities measured at FVOCI and measured at amortised cost is calculated using 
effective interest rate method and is also included in interest income.

(q)  Fee and commission income and expense

Fees and commission income and expense that are integral to the effective interest rate on a financial asset or liability are 
included in the measurement of the effective interest rate.

Other fees and commission income, including account servicing fees, investment management fees, sales commission, 
placement fees and syndication fees, are recognised as the related services are performed. When a loan commitment is 
not expected to result in the draw-down of a loan, the related loan commitment fees are recognised on a straight-line 
basis over the commitment period. Other fees and commission expense relate mainly to transaction and service fees, 
which are expensed as the services are received.

95

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(r) 

Income from investment securities
Gains or losses on the disposal of investment securities are recognised in profit or loss as the difference between fair value 
of the consideration received and carrying amount of the investment securities.

Unrealised gains or losses on fair value changes from remeasurement of investment securities classified as held for 
trading or designated as fair value through profit or loss are recognised in profit or loss.

Any cumulative gain/loss recognised in OCI in respect of equity investment securities designated as at FVOCI is not 
recognised in the consolidated income statement on derecognition of such securities.

(s)  Dividend income

Dividend income is recognised when the right to receive dividend income is established.

(t) 

Income tax expenses
Taxes are calculated based on tax laws and regulations in the countries in which the Group operates. Tax is recognized 
based on an evaluation of the expected tax charge/credit. Income tax and deferred tax mainly arising from Alternatif bank 
operations.

Deferred tax is recognised in respect of temporary differences between the carrying amounts of assets and liabilities for 
financial reporting purposes and the amounts used for taxation purposes. Deferred tax is measured at the tax rates that 
are expected to apply to the period when the asset is realised or the liability is settled, based on laws that have been 
enacted at the reporting date.

(u)  Earnings per share

The Bank presents basic and diluted earnings per share (EPS) data for its ordinary shares. Basic EPS is calculated by 
dividing the profit or loss attributable to ordinary equity holders of the Bank by the weighted average number of ordinary 
shares outstanding during the period. Diluted EPS is determined by adjusting the profit or loss attributable to ordinary 
equity holders and the weighted average number of ordinary shares outstanding for the effects of all dilutive potential 
ordinary shares.

(v)  Segment reporting

Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating 
decision maker. The chief operating decision maker is the person or group that allocates resources to and assesses the 
performance of the operating segments of an entity. The Group has determined the Chief Executive Officer of the Bank as 
its chief operating decision maker.

All  transactions  between  operating  segments  are  conducted  on  an  arm’s  length  basis  directly  associated  with  each 
segment are included in determining operating segment performance.

(w)  Fiduciary activities

The Group acts as fund manager and in other fiduciary capacities that result in the holding or placing of assets on behalf of 
individuals,  corporate  and  other  institutions.  These  assets  and  income  arising  thereon  are  excluded  from  these 
consolidated financial statements, as they are not assets of the Group.

96

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
3.  SIGNIFICANT ACCOUNTING POLICIES (continued)

(x)  Repossessed collateral

Repossessed collaterals in settlement of customers’ debts are stated under “Other assets” at carrying value of debts or 
fair  value  if  lower.  According  to  QCB  instructions,  the  Group  should  dispose  of  any  land  and  properties  acquired  in 
settlement of debts within a period not exceeding three years from the date of acquisition although this period can be 
extended with the approval of QCB.

(y)  Comparatives

Except when a standard or an interpretation permits or requires otherwise, all amounts are reported or disclosed with 
comparative information.

4.  FINANCIAL RISK MANAGEMENT

a) 

Introduction and overview
The Group’s business involves taking risks in a targeted manner and managing them professionally. The core functions of 
the Group’s risk management are to identify all key risks for the Group, measure these risks, manage the risk positions and 
determine capital allocations. The Group regularly reviews its risk management policies and systems to reflect changes in 
markets, products and best market practice.

The Group’s aim is to achieve an appropriate balance between risk and return and minimise potential adverse effects on 
the Group’s financial performance. The Group defines risk as the possibility of losses or profits foregone, which may be 
caused by internal or external factors.

Financial instruments
Financial instruments comprise the Group’s financial assets and liabilities. Financial assets include cash and balances with 
Central banks, due from banks, loans and advances, investment securities, derivative financial assets and certain other 
assets  and  financial  liabilities  include  customer  deposits,  borrowings  under  repurchase  agreements  and  interbank 
takings,  debt  issued  and  other  borrowed  funds,  derivative  financial  liabilities  and  certain  other  liabilities.  Financial 
instruments also include rights and commitments included in off- balance sheet items.

Note 3(d) describes the accounting policies followed by the Group in respect of recognition and measurement of the key 
financial instruments and their related income and expense.

Risk management
The Group derives its revenue from assuming and managing customer risk for profit. Through a robust governance 
structure,  risk  and  return  are  evaluated  to  produce  sustainable  revenue,  to  reduce  earnings  volatility  and  increase 
shareholder value. The most important types of risk are credit risk, liquidity risk, market risk and operational risk. Credit risk 
reflects the possible inability of a customer to meet his/her repayment or delivery obligations. Market risk, which includes 
foreign currency, interest rate risks and other price risks, is the risk of fluctuation in asset and commodity values caused by 
changes in market prices and yields. Liquidity risk results in the inability to accommodate liability maturities and withdrawals, 
fund asset growth or otherwise meet contractual obligations at reasonable market rates. Operational risk is the potential 
for  loss  resulting  from  events  involving  people,  processes,  technology,  legal  issues,  external  events  or  execution  or 
regulatory issues.

97

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

a) 

Introduction and overview (continued)

Risk and other committees
The governance structure of the Group is headed by the Board of Directors. The Board of Directors evaluates risk by 
engaging with the Group Chief Executive Officer and Chief Risk Officer along with the following Board and Management 
Committees:

1) 

Board Risk Committee is responsible for all aspects of risk management across the Group including but not restricted 
to credit risk, market risk, and operational risk. This committee sets the policy on all risk issues and maintains oversight 
of all Group risks through the Management Risk Committee.

2)  Board Audit and compliance Committee is responsible for setting the policy on all audit issues and maintains oversight 
of all Bank audit issues through the Chief Internal Auditor. In addition, the committee is also responsible for compliance 
& anti-money laundering which is managed through the Chief Compliance Officer.

3)  Board Executive Committee is responsible for evaluating and granting credit facilities and approval of the Group’s 
investment activities within authorized limits per Qatar Central Bank and Board of Directors’ guidelines. In addition, 
this  committee  is  also  responsible  for  all  policies  and  strategies  of  the  business  and  compliance  of  corporate 
governance.

4)  Management Credit Committee (MCC) is the third highest-level authority on all Counterparty Credit Risk Exposures, 
after the Board of Directors and Board Executive Committee. The MCC also is responsible for watch list and non 
performing assets to minimize risks, prevent losses, maximize recoveries and restore profits through rehabilitation, 
restructuring, workout, collection or legal actions. MCC exercises its credit authorisation as conferred upon them by 
the Delegation of Authority (“DoA”) as approved by the Board.

5)  Management Risk Committee is the highest management authority on all risk related issues in the Group and its 
subsidiaries and affiliates in which it has strategic investments. This committee provides recommendations on all risk 
policy and portfolio issues to the Board Risk Committee. 

6)  Asset and Liability Committee (ALCO) is a management committee which is a decision making body relating to Asset 
and Liability management (i.e. balance sheet structure, funding, pricing, hedging, setting limits etc.). Under the overall 
risk management framework, ALCO is a key component of risk management within the Bank.

7) 

Investment Committee (IC) is the decision making committee for Bank’s investment activities, with a view to optimize 
returns, ensuring that the investment book provides a liquidity buffer for the bank and mitigate market risk attached 
to the nature of targeted investment.

8)  Crisis  Management  Committee  (CMC)  is  the  authority  for  management  of  a  crisis,  entailing  business  continuity, 
prevention, planning, testing, and evaluation. The CMC’s objective is to mitigate and minimize the consequences of 
crisis events.

98

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(b)  Credit risk

Credit risk is defined as the potential that a borrower or counterparty will fail to meet its obligations in accordance with 
agreed terms. The goal of credit risk management is to maximize the Group’s risk-adjusted rate of return by maintaining 
credit risk exposure within acceptable parameters. Loans and advances are the largest sources of credit risk for the Group. 
Other sources of credit risk exist throughout the activities of the Group, including in the banking book and in the trading 
book, and both on and off the balance sheet. The Group also faces credit risk (or counterparty risk) in various financial 
instruments  other  than  loans,  including:  acceptances,  interbank  transactions,  trade  financing,  foreign  exchange 
transactions, derivative instruments, and in the extension of commitments and guarantees, as well as the settlement of 
transactions. The Group maintains well defined, written policies and procedures for identifying, measuring, monitoring, 
and controlling credit risk, governing credit-granting activities in conformance with the risk appetite and limits defined by 
the Board. All extensions of credit are made on an arm’s length basis in accordance with the Group’s credit-granting 
approval process by a combination of authorized individuals, groups or credit committees, depending on the size and 
nature of the credit, who have the experience, knowledge and background to exercise prudent judgement in assessing, 
approving and managing credit risks.

(i)  Credit risk measurement

1. 

Loans and advances
The Group’s aim is to maintain a sound asset portfolio by optimizing its loan mix. This is being achieved through 
a  strategy  of  reducing  exposure  to  non-core  client  relationships  while  selectively  increasing  the  size  of  the 
consumer portfolio comprising of consumer loans, vehicle loans, credit cards and residential mortgages. In 
measuring credit risk of loan and advances to customers and to banks, the Group reflects three components (i) 
the ‘probability of default’ by the client or counterparty on its contractual obligations; (ii) current exposures to the 
counterparty and its likely future development, from which the Group derive the ‘exposure at default’; and (iii) the 
likely recovery ratio on the defaulted obligations (the ‘loss given default’).

(i)  The Group assesses the probability of default of individual counterparties using internal rating tools tailored to 
the various categories of counterparty. They combine statistical analysis along with the business relationship 
officers and credit risk officers assessment and are independently validated. Clients of the Group are segmented 
based on a 10-point rating scale (22 notches including modifiers) for the corporate book and product based 
application scores for the retail products. The Group’s rating scale reflects the range of default probabilities 
defined for each rating class. This means that, in principle, the probability of default changes with the migration 
of ratings. The rating tools are kept under review and upgraded as necessary.

The ratings of the major rating agency are mapped to Group’s rating grades based on the long-term average 
default rates for each external grade. The Group uses the external ratings where available to benchmark internal 
credit risk assessment. Observed defaults per rating category vary year on year, especially over an economic 
cycle.

(ii)  Exposure at default is based on the amounts the Group expects to be owed at the time of default. For example, 
for a loan this is the carrying value. For a commitment, the Group includes any amount already drawn plus the 
further amount that may have been drawn by the time of default, should it occur. For undrawn facilities, the 
Group applies credit conversion factors that are prescribed by Qatar Central Bank and are aligned to Bank of 
International Settlements (BIS) guidelines.

(iii)  Loss given default or loss severity represents the Group’s expectation of the extent of loss on a claim should 
default occur. It is expressed as percentage loss per unit of exposure and typically varies by type of counterparty, 
type and seniority of claim and availability of collateral or other credit mitigation.

99

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(b)  Credit risk (continued)

(i)  Credit risk measurement (continued)

2.  Debt securities and other bills

For debt securities and other bills, external ratings such as Standard & Poor’s and Moody’s ratings or their 
equivalents are used by Treasury for managing the credit risk exposures. The investments in those securities and 
bills are viewed as a way to improve the overall asset quality, enhance yield and provide a readily available source 
to meet the funding requirement.

(ii)  Risk limit control and mitigation policies

Portfolio diversification
Portfolio diversification is an overriding principle, therefore, the credit policies are structured to ensure that the Group 
is not over exposed to a given client, industry sector or geographic area. To avoid excessive losses if any single 
counter-party is unable to fulfil its payment obligations, large exposure limits have been established per credit policy 
following the local regulations. Limits are also in place to manage exposures to a particular country or sector. These 
risks  are  monitored  on  an  ongoing  basis  and  subject  to  an  annual  or  more  frequent  review,  when  considered 
necessary.

Collateral
In  order  to  proactively  respond  to  credit  deterioration,  the  Group  employs  a  range  of  policies  and  practices  to 
mitigate credit risk.

The most traditional of these is the taking of security for funds advanced, which is common practice. The Group 
implements guidelines on the acceptability of specific classes of collateral or credit risk mitigation. The principal 
collateral types for loans and advances are:

•  Mortgages over residential properties;
Lending against lien marked deposits;
• 
Charges over business assets such as premises, inventory and accounts receivable;
• 
Charges over financial instruments such as debt securities and equities.
• 

Longer-term finance and lending to corporate entities are generally secured; working capital credit facilities are 
generally unsecured. In addition, in order to minimise the credit loss, the Group will seek additional collateral from the 
counterparty as soon as impairment indicators are noticed for the relevant individual loans and advances.

Collateral held as security for financial assets other than loans and advances is determined by the nature of the 
instrument. Debt securities, treasury and other eligible bills are generally unsecured, with the exception of asset-
backed securities and similar instruments, which are secured by portfolios of financial instruments.

Credit-related commitments
The primary purpose of these instruments is to ensure that funds are available to a customer as required. Guarantees 
and standby letters of credit carry the same credit risk as loans. Documentary and commercial letters of credit – 
which are written undertakings by the Group on behalf of a customer authorising a third party to draw drafts on the 
Group up to a stipulated amount under specific terms and conditions – are collateralised by the underlying shipments 
of goods to which they relate and therefore carry less risk than a direct loan.

100

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(b)  Credit risk (continued)

(ii)  Risk limit control and mitigation policies (continued)

Credit-related commitments (continued)
Commitments to extend credit represent unused portions of authorisations to extend credit in the form of loans, 
guarantees or letters of credit. With respect to credit risk on commitments to extend credit, the Group is potentially 
exposed to loss in an amount equal to the total unused commitments. However, the likely amount of loss is less than 
the total unused commitments, as most commitments to extend credit are contingent upon customers maintaining 
specific credit standards. The Group monitors the term to maturity of credit commitments because longer-term 
commitments generally have a greater degree of credit risk than shorter-term commitments.

Credit risk arising from derivative financial instruments is, at any time, limited to those with positive fair values, as at the 
reporting date. With gross-settled derivatives, the Group is also exposed to a settlement risk, being the risk that the 
Group honours its obligation but the counterparty fails to deliver the counter-value.

(iii)  Maximum exposure to credit risk before collateral held or other credit enhancements

Credit risk exposures relating to assets recorded on the 
consolidated statement of financial position are as follows:
Balances with central banks
Due from banks
Loans and advances to customers
Investment securities - debt
Other assets
Total as at 31 December

Other credit risk exposures are as follows:
Guarantees
Letters of credit
Unutilised credit facilities
Total as at 31 December

(Figures in QAR ‘000s)

2019

2018

5,250,971
12,396,433
88,009,448
26,408,148
1,690,200
133,755,200

21,353,539
1,706,950
4,287,871
27,348,360
161,103,560

6,111,773
9,474,893
84,642,464
21,436,688
1,426,928
123,092,746

22,057,901
2,148,781
4,373,836
28,580,518
151,673,264

The above table represents a worse-case scenario of credit risk exposure to the Group, without taking account of any 
collateral held or other credit enhancements attached.

101

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(b)  Credit risk (continued)

(iv)  Concentration of risks of financial assets with credit risk exposure

Geographical sectors
The following table breaks down the Group’s credit exposure at their carrying amounts (without taking into account 
any collateral held or other credit support), as categorized by geographical region. For this table, the Group has 
allocated exposures to regions based on the country of domicile of its counterparties.

2019

Qatar Other GCC

Other  
Middle east

(Figures in QAR ‘000s)
Rest of  
the world

Total

Balances with central banks
Due from banks
Loans and advances to customers
Investment securities - debt
Other assets

3,698,747
4,275,094
73,308,248
19,914,595
1,302,765
102,499,449

-
675,608
474,138
364,868
516

1,552,224
4,089,664
13,491,026
4,059,685
276,834
1,515,130 23,469,433

5,250,971
-
3,356,067
12,396,433
736,036 88,009,448
26,408,148
1,690,200
6,271,188 133,755,200

2,069,000
110,085

2018

Balances with central banks
Due from banks
Loans and advances to customers
Investment securities - debt
Other assets

2019

Guarantees
Letters of credit
Unutilised credit facilities

Qatar

Other GCC

Other  
Middle east

Rest of  
the world

Total

4,661,672
2,742,306
70,419,832
17,204,539
738,229
95,766,578

-
630,912
581,968
256,110
27,274
1,496,264

1,450,101
2,407,217
12,413,261
2,507,842
415,971
19,194,392

-
3,694,458
1,227,403
1,468,197
245,454
6,635,512

6,111,773
9,474,893
84,642,464
21,436,688
1,426,928
123,092,746

Qatar Other GCC

Other  
Middle east

Rest of  
the world

Total

9,723,889
1,326,800
3,179,533
14,230,222

1,303,244
463
828,211
2,131,918

253,249
-
-
253,249

10,073,157
379,687
280,127

21,353,539
1,706,950
4,287,871
10,732,971 27,348,360

102

Notes to the Consolidated Financial Statements continued 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(b)  Credit risk (continued)

(iv)  Concentration of risks of financial assets with credit risk exposure (continued)

Geographical sectors (continued)

2018

Guarantees
Letters of credit
Unutilised credit facilities

Qatar

Other GCC

Other  
Middle east

(Figures in QAR ‘000s)
Rest of  
the world

Total

11,101,817
1,910,758
3,293,914
16,306,489

1,346,053
3,300
828,219
2,177,572

1,657,008
-
-
1,657,008

7,953,023
234,723
251,703
8,439,449

22,057,901
2,148,781
4,373,836
28,580,518

Industry sectors
The following table breaks down the Group’s credit exposure at carrying amounts before taking into account collateral 
held or other credit enhancements, as categorized by the industry sectors of the Group’s counterparties.

Funded
Government
Government agencies
Industry
Commercial
Services
Contracting
Real estate
Consumers
Other sectors
Total funded

Un-funded
Government institutions & semi government agencies
Services
Commercial and others
Total un-funded
Total

(Figures in QAR ‘000s)
Gross exposure 
2018

Gross exposure 
2019

39,234,483
3,975,558
8,091,993
13,710,085
38,612,198
2,857,702
19,495,282
5,907,053
1,870,846
133,755,200

3,446,069
11,986,717
11,915,574
27,348,360
161,103,560

30,554,077
5,912,184
7,127,587
10,052,752
34,749,235
3,055,669
22,513,464
6,175,154
2,952,624
123,092,746

1,471,520
3,632,236
23,476,762
28,580,518
151,673,264

103

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(b)  Credit risk (continued)

(v)  Credit quality

The  following  table  sets  out  information  about  the  credit  quality  of  financial  assets,  commitments  and  financial 
guarantees

Cash and Balances with Central 
Banks (Excluding Cash on Hand) 
and Due from Banks

Investment grade - ORR 1 to 4
Sub-investment grade - ORR 5 to 7
Substandard - ORR 8
Doubtful - ORR 9
Loss - ORR 10
Total - Gross
Loss allowance

Accrued interest
Carrying amount

2019

(Figures in QAR ‘000s)
2018

Stage 1

Stage 2

Stage 3

Total

Total

9,174,366
5,459,786
-
-
-

-
3,043,808
-
-
-
14,634,152 3,043,808
(33,037)
3,010,771

(7,515)
14,626,637

-
-
-
-
-
-
-
-

9,174,366
8,503,594
-
-
-
17,677,960
(40,552)
17,637,408
9,996
17,647,404

9,763,533
5,816,904
-
-
-
15,580,437
(13,698)
15,566,739
19,927
15,586,666

2018
Total

Loans and advances to Customers

Stage 1

Stage 2

Stage 3

Total

2019

36,969,262
34,143,968
-
-
-

110,704
15,204,195
545
-
-
71,113,230 15,315,444
(872,666)
71,051,266 14,442,778

(61,964)

-
-
962,594
1,345,136
2,179,512

37,079,966
49,348,163
963,139
1,345,136
2,179,512
4,487,242 90,915,916
(3,685,672)
(2,751,042)
1,736,200 87,230,244
779,204

12,522,973
70,134,165
1,025,370
1,902,502
1,963,246
87,548,256
(3,846,625)
83,701,631
940,833
88,009,448 84,642,464

Investment grade - ORR 1 to 4
Sub-investment grade - ORR 5 to 7
Substandard - ORR 8
Doubtful - ORR 9
Loss - ORR 10
Total - Gross
Loss allowance

Accrued Interest
Carrying amount

  ORR = Obligatory Risk Rating 

104

Notes to the Consolidated Financial Statements continued 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(b)  Credit risk (continued)

(v)  Credit quality (continued)

Investment Securities - Debt

Stage 1

Stage 2

Stage 3

2019

(Figures in QAR ‘000s)
2018
Total

Total

Investment grade - ORR 1 to 4
Sub-investment grade - ORR 5 to 7
Substandard - ORR 8
Doubtful ORR 9
Loss - ORR 10
Total - Gross
Loss allowance

Accrued interest
Carrying amount

17,397,199
6,947,653
-
-
-
24,344,852
(4,071)
24,340,781

270,761
295,715
-
-
-
566,476
-
566,476

-
-
-
-
-
-
-
-

17,667,960
7,243,368
-
-
-
24,911,328
(4,071)
24,907,257
138,199

18,102,960
2,818,337
-
-
-
20,921,297
(24,053)
20,897,244
96,238
25,045,456 20,993,482

Loan Commitments and  
financial Guarantees

Stage 1

Stage 2

Stage 3

Total

2019

2018

Total

Investment grade - ORR 1 to 4
Sub-investment grade - ORR 5 to 7
Substandard - ORR 8
Doubtful ORR 9
Loss - ORR 10
Total - Gross
Loss allowance
Carrying amount

100,661
5,490,388
4,141,518
17,271,678
8,509
-
-
-
-
-
22,762,066 4,250,688
(41,764)
22,735,721 4,208,924

(26,345)

12,847,456
5,591,049
-
15,245,527
21,413,196
-
75,362
53,935
45,426
26,295
518
518
289,662
385,878
289,662
335,606 27,348,360 28,580,518
(103,972)
(27,644)
(95,753)
307,962 27,252,607
28,476,546

Rescheduled loans and advances to customers
Rescheduled activities include extended payment arrangements, approved external management plans, modification 
and  deferral  of  payments.  Restructuring  policies  and  practices  are  based  on  indicators  or  criteria  that,  in  the 
judgement  of  local  management,  indicate  that  payment  will  most  likely  continue.  These  policies  are  kept  under 
continuous review. Following restructuring, a previously overdue customer account is reset to a normal status and 
managed together with other similar accounts as non impaired. The accounts which are restructured due to credit 
reasons in past 12 months will be classified under stage 2.

105

Notes to the Consolidated Financial Statements continued 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(b)  Credit risk (continued)

(v)  Credit quality (continued)

Collateral
The determination of eligible collateral and the value of collateral are based on QCB regulations and are assessed by 
reference to market price or indices of similar assets.

The Group has collateral in the form of blocked deposits, pledge of shares or legal mortgage against loans and 
advances to customers. Aggregate collateral for stage 1 as at 31 December 2019 is QAR 56,806 million (2018: QAR 
61,363 million), stage 2 QAR 13,272 million (2018: QAR 21,520 million) and stage 3 QAR 3,587 million (2018: QAR 
3,670 million).

(vi)  Repossessed collateral

During the year, the Group acquired ownership of land and building by taking possession of collateral held as security 
for an amount of QAR 1,922 million (2018: QAR 450 million).

Repossessed  properties  proceeds  are  used  to  reduce  the  outstanding  indebtedness  and  are  sold  as  soon  as 
practicable.  Repossessed  property  is  classified  in  the  consolidated  statement  of  financial  position  within  other 
assets.

(vii)  Write-off policy

The Group writes off a loan or an investment in debt security balance, and any related allowances for impairment 
losses, when the relevant Credit Committees determines that the loan or security is uncollectible. QCB approval is 
required for local write offs when the amount to be written off exceeds Qatari Riyal one hundred thousand.

This  determination  is  made  after  considering  information  such  as  the  occurrence  of  significant  changes  in  the 
borrower’s/issuer’s  financial  position  such  that  the  borrower/issuer  can  no  longer  pay  the  obligation,  or  that 
proceeds from collateral will not be sufficient to pay back the entire exposure. For smaller balance standardized 
loans, write-off decisions generally are based on a product-specific past due status. The amount written off during 
the year was QAR 1,076 million (2018: QAR 2,863 million).

(viii) Inputs, assumptions and techniques used for estimating impairment

Significant increase in credit risk
When  determining  whether  the  risk  of  default  on  a  financial  instrument  has  increased  significantly  since  initial 
recognition, the Group considers reasonable and supportable information that is relevant and available without 
undue cost or effort. This includes both quantitative and qualitative information and analysis including internal credit 
risk grading system, external risk ratings, where available, delinquency status of accounts, credit judgement and, 
where possible, relevant historical experience. The Group may also determine that an exposure has undergone a 
significant increase in credit risk based on particular Qualitative indicators that it considers are indicative of such and 
whose effect may not otherwise be fully reflected in its Quantitative analysis on a timely basis.

106

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(b)  Credit risk (continued)

(viii) Inputs, assumptions and techniques used for estimating impairment (continued)

In determining whether credit risk has increased significantly since initial recognition following criteria are considered:

i) 

Two ‘absolute’ notches downgrade for ratings better than Rating Grade 5 at the time of origination and one 
‘absolute’ notch rating downgrade for rated customers;
Facilities restructured during previous twelve months;

ii) 
iii)  Facilities overdue by 30 days as at the reporting date in case of Retail Products and overdue by 60 days for 

corporate customers.

Credit risk grades
Credit risk grades are defined using qualitative and quantitative factors that are indicative of risk of default. These 
factors vary depending on the nature of the exposure and the type of borrower. Exposures are subject to on-going 
monitoring, which may result in an exposure being moved to a different credit risk grade.

Generating the term structure of Probability of Default (PD)
The Group uses its own database of default history to model estimates of PD for respective ratings that are used in 
credit decision making. Yearly transition matrices are developed to capture the rating migration of borrowers and 
yearly PDs are calculated over 5 years to get the through-the-cycle (TTC) PD. In order the transform the TTC PD to 
point in time, a credit index for the last five historical years is calculated based upon minimizing the sum of the 
squared differences between the TTC PD and Point-in-time (PIT) PD matrix elements. This analysis includes the 
identification and calibration of relationships between changes in default rates and changes in key macro-economic 
factors, across various geographies in which the Group has exposures.

Renegotiated financial assets
The contractual terms of a loan may be modified for a number of reasons, including changing market conditions, 
customer retention and other factors not related to a current or potential credit deterioration of the customer. This 
may  involve  extending  the  payment  arrangements  and  documenting  the  agreement  of  new  loan  conditions. 
Management continuously reviews renegotiated loans to ensure that all criteria are met and that future payments 
are likely to occur.

The accounts which are restructured due to credit reasons in past 12 months will be classified under Stage 2.

Definition of default
The Group considers a financial asset to be in default when:
- 

the borrower is unlikely to pay its credit obligations to the Group in full, without recourse by the Group to actions 
such as realising security (if any is held); or
the borrower is past due more than 90 days on any material credit obligation to the Group; or
the borrower is rated 9 (Doubtful) or 10 (Loss).

- 
- 

In assessing whether a borrower is in default, the Group also considers indicators that are:
- 
- 

quantitative – e.g. overdue status and non-payment on another obligation of the same issuer to the Group; and
based on data developed internally and obtained from external sources.

Inputs into the assessment of whether a financial instrument is in default and their significance may vary over time to 
reflect  changes  in  circumstances.  The  definition  of  default  largely  aligns  with  that  applied  for  regulatory  capital 
purposes.

107

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(b)  Credit risk (continued)

(viii) Inputs, assumptions and techniques used for estimating impairment (continued)

Measurement of ECL
The key inputs into the measurement of ECL are the term structure of the following variables:
- 
- 
- 

probability of default (PD);
loss given default (LGD); and
exposure at default (EAD).

These parameters are generally derived from internally developed statistical models and other historical data. They 
are adjusted to reflect forward-looking information as described above.

PD estimates are estimates at a certain date, which are calculated based on statistical rating models. These statistical 
models are primarily based on internally compiled data comprising both quantitative and qualitative factors.

LGD is the magnitude of the likely loss if there is a default. The Group has applied LGD factors based on the type of 
collateral available and has used the LGD floors that are prescribed by QCB for certain collateral types.

LGD estimation includes:
1)  Cure Rate: Defined as the ratio of accounts which have fallen to default and have managed to move backward to 

the performing accounts.

2)  Recovery Rate: Defined as the ratio of liquidation value to market value of the underlying collateral at the time of 
default would also account for expected recovery rate from a general claim on the individual’s assets for the 
unsecured portion of the exposure.

Discounting Rate: Defined as the opportunity cost of the recovery value not being realized on the day of default 
adjusted for time value.

EAD  represents  the  expected  exposure  in  the  event  of  a  default.  The  Group  derives  the  EAD  from  the  current 
exposure to the counterparty and potential changes to the current amount allowed under the contract including 
amortisation. The EAD of a financial asset is its gross carrying amount.

For lending commitments and financial guarantees, the EAD includes the amount drawn, as well as potential future 
amounts that may be drawn under the contract, which are estimated based on historical observations and forward-
looking forecasts.

Incorporation of forward-looking information
Incorporating  forward-looking 
in  these 
macroeconomic factors will affect the Expected Credit Loss (ECL) applicable to the stage 1 and stage 2 exposures 
which are considered as performing. The methodologies and assumptions involved, including any forecasts of future 
economic conditions, are reviewed periodically. 

judgement  as  to  how  changes 

increases  the 

information 

level  of 

The assessment of Significant Increase in Credit Risk (SICR) and the calculation of ECL both incorporate forward-
looking information. The Group has performed historical analysis and identified the key economic variables impacting 
credit risk and expected credit losses for each portfolio.

108

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(b)  Credit risk (continued)

(viii) Inputs, assumptions and techniques used for estimating impairment (continued)

Incorporation of forward-looking information (continued)
The Group employs statistical models to incorporate macro-economic factors on historical default rates. In the case 
that none of the macro-economic parameters are statistically significant or the results of forecasted PDs are too 
deviated from the present forecast of the economic conditions, qualitative PD overlay is used by management based 
on portfolio analysis.

These economic variables and their associated impact on the PD, EAD and LGD vary by financial instrument. Expert 
judgement  has  also  been  applied  in  this  process.  Forecasts  of  these  economic  variables  (the  ‘base  economic 
scenario’) are based on available information and include mean reversion approaches for long-term forecasts. The 
impact of these economic variables on the PD, EAD and LGD has been determined by performing statistical regression 
analysis  to  understand  the  impact  changes  in  these  variables  have  had  historically  on  default  rates  and  on  the 
components of LGD and EAD.

In addition to the base economic scenario, other possible scenarios are assessed along with scenario weightings. 
The number of other scenarios used is set based on the analysis of each major product type to ensure non linearities 
are captured. At 31 December 2019, the Group concluded that three scenarios appropriately captured non linearities 
for all portfolios. The scenario weightings are determined by a combination of statistical analysis and expert credit 
judgement,  taking  account  of  the  range  of  possible  outcomes  each  chosen  scenario  is  representative  of.  The 
assessment of SICR is performed using the lifetime PD under each of the base, and other scenarios, multiplied by the 
associated scenario weighting, along with qualitative and backstop indicators. This determines whether the whole 
financial instrument is in Stage 1, Stage 2 or Stage 3 and hence whether 12-month or lifetime ECL should be recorded. 
Following this assessment, the Group measures ECL as either a probability weighted 12 month ECL (Stage 1), or a 
probability weighted lifetime ECL (Stages 2 and 3).

These probability-weighted ECLs are determined by running each scenario through the relevant ECL model and 
multiplying it by the appropriate scenario weighting (as opposed to weighting the inputs). As with any economic 
forecasts, the projections and likelihoods of occurrence are subject to a high degree of inherent uncertainty and 
therefore the actual outcomes may be significantly different to those projected. The Group considers these forecasts 
to represent its best estimate of the possible outcomes. 

Predicted relationships between the key indicators and default and loss rates on various portfolios of financial assets 
have been developed based on analyzing historically data estimate of expected credit losses. In reality there will be 
interdependencies between the various economic inputs and the exposure to sensitivity will vary across the economic 
scenarios.

The most significant period end assumption used for ECL estimate as at 31 December 2019 is the oil price and 
revenue (as a % of GDP) given the high level of correlation between this and other economic indicators. The scenarios 
‘base’,  ‘best’  and  ‘worst’  were  used  for  all  portfolios  The  weightings  assigned  to  each  economic  scenario  at  31 
December 2019 were base (70%), best (15%) and worst (15%).

Other forward-looking considerations not otherwise incorporated within the above scenarios, such as the impact of 
any regulatory, legislative or political changes, have also been considered, but are not deemed to have a material 
impact and therefore no adjustment has been made to the ECL for such factors. This is reviewed and monitored for 
appropriateness on a quarterly basis.

109

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(b)  Credit risk (continued)

(viii) Inputs, assumptions and techniques used for estimating impairment (continued)

Movement in ECL
Opening Balance as at 1 January

2019

Stage 1

Stage 2

Stage 3

(Figures in QAR ‘000s)
2018
Total

Total

Due from banks and balances with 
central banks
Loans and advances to customers
Investment Securities (Debt)
Loan Commitments and Financial 
Guarantees

ECL Charge for the Period (net)
Due from banks and balances with 
central banks
Loans and advances to customers
Investment Securities (Debt)
Loan Commitments and Financial 
Guarantees

Write offs / Transfer
Due from banks and balances with 
central banks
Loans and advances to customers
Investment Securities (Debt)
Loan Commitments and Financial 
Guarantees

Exchange differences
Due from banks and balances with 
central banks
Loans and advances to customers
Investment Securities (Debt)
Loan Commitments and Financial 
Guarantees

619

50,382
236

25,711

13,079

952,226
23,817

76,308

-

13,698

31,632

2,844,017
-

3,846,625
24,053

5,478,995
23,654

1,953

103,972

269,339

76,948 1,065,430 2,845,970 3,988,348

5,803,620

7,019

2,750
4,041

6,122

19,958

(39,394)
(10,838)

(34,116)

-

963,815
-

67,125

26,977

927,171
(6,797)

39,131

(17,934)

1,401,477
399

(74,120)

19,932

(64,390)

1,030,940

986,482

1,309,822

-

-
-

-

-

-

-

-

-

(10,084)
-

(1,024,756)
-

(1,034,840)
-

(2,772,216)
-

-

(41,198)

(41,198)

(90,965)

(10,084) (1,065,954) (1,076,038)

(2,863,181)

(123)

8,832
-

-

(30,082)
-

(5,488)

(428)

-

(32,034)
-

(236)

(123)

(53,284)
-

(6,152)

-

(261,631)
-

(282)

3,221

(30,510)

(32,270)

(59,559)

(261,913)

110

Notes to the Consolidated Financial Statements continued 
4.  FINANCIAL RISK MANAGEMENT (continued)

(b)  Credit risk (continued)

(viii) Inputs, assumptions and techniques used for estimating impairment (continued)

Closing Balance as at 31 December

Stage 1

Stage 2

Stage 3

2019

(Figures in QAR ‘000s)
2018
Total

Total

Due from banks and balances with 
central banks
Loans and Advances to Customers
Investment Securities (Debt)
Loan Commitments and Financial 
Guarantees

7,515

61,964
4,277

26,345

33,037

872,666
12,979

41,764

-

40,552

13,698

2,751,042
-

3,685,672
17,256

3,846,625
24,053

27,644

95,753

103,972

100,101

960,446

2,778,686

3,839,233

3,988,348

Inter Bank Offered Rate (IBOR) Reforms
A fundamental review and reform of major interest rate benchmarks is being undertaken globally. There is uncertainty 
as to the timing and the methods of transition for replacing existing benchmark interbank offered rates (IBORs) with 
alternative rates.

As a result of these uncertainties, significant accounting judgement is involved in determining whether certain hedge 
accounting relationships that hedge the variability of foreign exchange and interest rate risk due to expected changes 
in IBORs continue to qualify for hedge accounting as at 31 December 2019. IBOR continues to be used as a reference 
rate in financial markets and is used in the valuation of instruments with maturities that exceed the expected end date 
for IBOR. Therefore, the Group believes the current market structure supports the continuation of hedge accounting 
as at 31 December 2019.

(c)  Liquidity risk

Liquidity risk is the risk that the Group is unable to meet its obligations when they fall due as a result of e.g. customer 
deposits  being  withdrawn,  cash  requirements  from  contractual  commitments,  or  other  cash  outflows,  such  as  debt 
maturities or margin calls for derivatives etc. Such outflows would deplete available cash resources for client lending, 
trading activities and investments. In extreme circumstances, lack of liquidity could result in reductions in the consolidated 
statement of financial position and sales of assets, or potentially an inability to fulfil lending commitments. The risk that the 
Group will be unable to do so is inherent in all banking operations and can be affected by a range of institution-specific and 
market-wide  events  including,  but  not  limited  to,  credit  events,  merger  and  acquisition  activity,  systemic  shocks  and 
natural disasters.

111

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(c)  Liquidity risk (continued)

(i)  Management of liquidity risk

The management of liquidity risk is governed by the Group’s liquidity policy. The primary objective of liquidity risk 
management; over which ALCO has oversight, is to provide a planning mechanism for unanticipated changes in the 
demand or needs for liquidity created by customer behaviour or abnormal market conditions. ALCO emphasises the 
maximisation and preservation of customer deposits and other funding sources. ALCO also monitors deposit rates, 
levels,  trends  and  significant  changes.  Deposit  marketing  plans  are  regularly  reviewed  for  consistency  with  the 
liquidity policy requirements. ALCO has in place a contingency plan, which is periodically reviewed. The Group’s ability 
to raise wholesale and/or long term funding at competitive costs is directly impacted by the Bank’s credit ratings, 
which are as follows:

Moody’s: 
Fitch: 
Standard & Poor’s: 

Long Term A3, Short Term P2, financial strength Ba1 and outlook Stable.
Long Term A, Short Term F1, financial strength bb+ and outlook Stable.
Long Term BBB+, Short Term A-2, financial strength bb+ and outlook stable

(ii)  Exposure to liquidity risk

The key measure used by the Group for managing liquidity risk is the ratio of net liquid assets to deposits from 
customers. For this purpose, net liquid assets are considered as including cash and cash equivalents and investment 
grade debt securities for which there is an active and liquid market less any deposits from banks, debt securities, 
other borrowings and commitments maturing within the next month. A similar, but not identical, calculation is used to 
measure the Group’s compliance with the liquidity limit established by the Group’s lead regulator, QCB under the 
heading ‘Liquidity adequacy ratio’ (LAR). The minimum ratio limit set by QCB is 100%.

Following table sets out the LAR position of the Group during the year as follows:

At 31 December
Average for the year
Maximum for the year
Minimum for the year

2019
(%)

108.11
109.14
120.18
100.48

2018
(%)

106.60
105.57
111.84
95.06

112

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(c)  Liquidity risk (continued)

(iii)  Maturity analysis

The following table sets out the maturity profile of the Group’s assets and liabilities. The contractual maturities of 
assets and liabilities have been determined on the basis of the remaining period at 31 December to the contractual 
maturity date and do not take account of the effective maturities as indicated by the Group’s deposit retention history 
and the availability of liquid funds. Management monitors the maturity profile to ensure that adequate liquidity is 
maintained.

Carrying 
amount

Demand / 
within  
1 month

1-3 months

3 months – 
 1 year

Subtotal 
1 year

1-5 years

More than  

5 years No Maturity

(Figures in QAR ‘000s)

2019
Cash and balances 
with central banks
Due from banks
Loans and advances 
to customers
Investment 
securities
Investment in 
associates and a 
joint arrangement
Property and 
equipment and all 
other assets
Total

Due to banks
Customer deposits
Debt securities
Other borrowings
Other liabilities
Total
Difference

6,075,044

1,631,106

-

-

1,631,106

-

12,396,433

7,554,562

560,646

2,875,551

10,990,759

1,405,674

-

-

88,009,448

9,618,237

2,450,468

11,421,574

23,490,279

19,093,568

45,425,601

4,443,938

-

-

26,844,226

19,971

365,272

1,890,660

2,275,903

13,047,121

11,085,124

436,078

4,021,239

-

-

10,190,094

1,776,949

26,089

-

-

-

-

1,803,038

4,690,583

-

-

4,021,239

3,696,473

147,536,484 20,600,825

3,402,475

16,187,785

40,191,085 38,236,946 56,510,725

12,597,728

10,951,690
44,985,571
143,726
422,229
3,288,364

22,530,782
76,296,592
9,524,590
12,043,167
5,385,126

4,768,171
20,203,681
11,455,043
71,283,527
297,430
1,193,476
1,334,034
7,096,813
4,977,001
1,142,730
125,780,257 59,791,580 18,997,408 25,965,510 104,754,498
(64,563,413)
21,756,227 (39,190,755) (15,594,933)

4,483,820
14,842,913
752,320
5,340,550
545,907

(9,777,725)

253,384
2,073,717
-
5,013,065
1,261,225
7,069,889
-
4,946,354
-
408,125
1,514,609
19,511,150
18,725,796 54,996,116

-
-
-
-
-
-
12,597,728

113

Notes to the Consolidated Financial Statements continued 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(c)  Liquidity risk (continued)

(iii)  Maturity analysis (continued)

Carrying 
amount

Demand / 
within 
1 month

1-3 months

3 months – 
 1 year

Subtotal 
1 year

More than 

1-5 years

5 years No Maturity

(Figures in QAR ‘000s)

6,729,798

3,172,984

-

-

3,172,984

-

9,474,893

5,451,328

2,742,734

1,208,136

9,402,198

72,695

-

-

84,642,464

5,627,287

2,368,452

7,918,349

15,914,088

23,776,426

44,951,950

3,556,814

-

-

22,206,077

253,067

4,512,940

-

-

-

-

-

-

2,510,762

2,763,829

8,970,428

9,702,429

769,391

7,361,577

1,119,690

17,856

67,524

1,205,070

2,594,198

134,927,749

15,624,356

5,129,042

11,704,771

32,458,169

35,413,747

54,654,379

12,401,454

13,950,459
71,785,783
16,071,746
8,379,734
4,883,568
115,071,290
19,856,459

7,612,664
41,519,760
290,559
172,030
3,217,720
52,812,733
(37,188,377)

2,352,838
13,534,260
487,244
1,496,057
942,387
18,812,786
(13,683,744)

2,567,534
12,501,134
7,185,615
1,884,124
567,555
24,705,962
(13,001,191)

12,533,036
67,555,154
7,963,418
3,552,211
4,727,662
96,331,481
(63,873,312)

1,164,040
4,230,629
6,846,644
4,827,523
155,906
17,224,742
18,189,005

253,383
-
1,261,684
-
-
1,515,067
53,139,312

-
-
-
-
-
-
12,401,454

-

-

4,512,940

3,562,309

2018 (Restated)
Cash and balances 
with central banks
Due from banks
Loans and advances 
to customers
Investment 
securities
Investment in 
associates and a 
joint arrangement
Property and 
equipment and all 
other assets
Total

Due to banks
Customer deposits
Debt securities
Other borrowings
Other liabilities
Total
Difference

114

Notes to the Consolidated Financial Statements continued 
4.  FINANCIAL RISK MANAGEMENT (continued)

(c)  Liquidity risk (continued)

(iv)  Maturity analysis (financial liabilities and derivatives)

The table below summarises the maturity profile of the Group’s financial liabilities at 31 December based on contractual 
undiscounted repayment obligations.

Gross 
undiscounted 
cash flows

Carrying  
amount

Less than  
1 month

1-3 months

3 months – 
1 year

1-5 years

More than  
5 years

(Figures in QAR ‘000s)

11,148,211
24,001,339
22,530,782
45,794,237
77,685,628
76,296,592
155,456
11,999,211
9,524,590
12,043,167
432,450
12,639,842
120,395,131 126,326,020 57,530,354

4,851,681
11,656,175
303,258
1,481,117

2,164,738
5,542,683
5,109,472
15,125,744
7,839,350
920,432
5,255,053
5,471,222
18,292,231 27,060,081 20,368,613

294,026
-
2,780,715
-
3,074,741

Gross 
undiscounted 
cash flows

Carrying  
amount

Less than  
1 month

1-3 months

3 months – 
 1 year

1-5 years

More than  
5 years

13,950,459
71,785,783
16,071,746
8,379,734
110,187,722

14,544,569
7,765,249
73,484,438 42,493,340
330,178
212,890
50,801,657

17,813,184
9,082,420
114,924,611

2,392,305
13,871,045
514,117
1,545,051
18,322,518

2,804,214
12,797,217
7,518,549
2,116,633
25,236,613

1,283,573
4,322,836
7,543,965
5,207,846
18,358,220

299,228
-
1,906,375
-
2,205,603

2019

Non-derivative 
financial liabilities
Due to banks
Customer deposits
Debt securities
Other borrowings
Total liabilities

2018

Non-derivative 
financial liabilities
Due to banks
Customer deposits
Debt securities
Other borrowings
Total liabilities

115

Notes to the Consolidated Financial Statements continued 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(c)  Liquidity risk (continued)

(iv)  Maturity analysis (financial liabilities and derivatives) (continued)

Derivative financial instruments:
Generally, forward foreign exchange contracts are settled on a gross basis and interest rate swaps are settled on a net 
basis.

Total

1-3 months

3 months –  
1 year

(Figures in QAR ‘000s)
More than 5 
years

1-5 years

(23,838,530)
23,884,092

(7,255,454)
7,327,951

(2,133,677)
2,135,873

(9,976,329)
9,947,720

(4,473,070)
4,472,548

(806,861)
826,333

(159)
1,661

(3,665)
9,207

(267,615)
279,601

(535,422)
535,864

(348,207)
304,973

(3,902)
4,506

(17,550)
14,934

(89,924)
76,081

(236,831)
209,452

(2,399,405)
2,233,481

-
-

(87,966)
15,137

(2,311,439)
2,218,344

-
-

(28,455)
15,210
(27,421,458)
27,264,089

(9,111)
5,003
(7,268,626)
7,339,121

(19,344)
10,207

-
-
(2,262,202) (12,645,307)
12,521,746

2,185,358

-
-
(5,245,323)
5,217,864

2019
Derivatives Held for Trading:
Forward foreign exchange 
contracts:
Outflow
Inflow

Interest rate swaps:

Outflow
Inflow

Derivatives Held as Fair Value 
Hedges:
Interest rate swaps:

Outflow
Inflow

Derivatives Held as Cash Flow 
Hedges:
Forward foreign exchange 
contracts:
Outflow
Inflow

Interest rate swaps:

Outflow
Inflow

Total Outflows
Total inflows

116

Notes to the Consolidated Financial Statements continued 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(c)  Liquidity risk (continued)

(iv)  Maturity analysis (financial liabilities and derivatives) (continued)

Derivative financial instruments:
Generally, forward foreign exchange contracts are settled on a gross basis and interest rate swaps are settled on a net 
basis.

2018
Derivatives Held for Trading:
Forward foreign exchange 
contracts
Outflow
Inflow

Interest rate swaps:

Outflow
Inflow

Derivatives Held as Fair Value 
Hedges:
Interest rate swaps:

Outflow
Inflow

Derivatives Held as Cash Flow 
Hedges:
Forward foreign exchange 
contracts:
Outflow
Inflow

Interest rate swaps:

Outflow
Inflow
Total Outflows
Total inflows

Total

1-3 months

3 months –  
1 year

(Figures in QAR ‘000s)
More than 5 
years

1-5 years

(21,165,182)
21,422,087

(13,099,457)
13,190,695

(3,803,913)
3,903,026

(4,234,125)
4,242,510

(291,328)
322,395

(719)
1,637

(7,170)
14,915

(274,028)
295,184

(27,687)
85,856

(9,411)
10,659

(354,777)
310,303

(5,140)
5,572

(21,612)
18,132

(91,194)
77,147

(236,831)
209,452

(1,972,842)
1,691,766

-
-

(165,234)
105,719

(1,807,608)
1,586,047

-
-

(45,252)
40,968
(23,829,381)
23,787,519

(9,606)
10,133
(13,114,922)
13,208,037

(27,292)
24,152
(4,025,221)
4,065,944

(8,354)
6,683
(6,415,309)
6,207,571

-
-
(273,929)
305,967

117

Notes to the Consolidated Financial Statements continued 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(c)  Liquidity risk (continued)

(v)  Off-balance sheet items

The table below summarises contractual expiry dates of the Group’s off - financial position financial instruments:

2019

Loan commitments
Guarantees and other financial facilities
Capital commitments
Total liabilities

2018

Loan commitments
Guarantees and other financial facilities
Capital commitments
Total liabilities

Below 1 Year

1,854,247
12,131,603
421,352
14,407,202

(Figures in QAR ‘000s)
Total

Above 1 Year

2,433,624
10,928,886
-
13,362,510

4,287,871
23,060,489
421,352
27,769,712

Below 1 Year

Above 1 Year

Total

1,968,142
12,816,899
157,569
14,942,610

2,405,694
11,389,783
-
13,795,477

4,373,836
24,206,682
157,569
28,738,087

(d)  Market risks

The Group takes exposure to market risk, which is the risk that the fair value or future cash flows of a financial instrument 
will fluctuate because of changes in market prices. Market risks arise from open positions in interest rate, currency and 
equity products, all of which are exposed to general and specific market movements and changes in the level of volatility 
of market rates or prices such as interest rates, credit spreads, foreign exchange rates and equity prices. The Group 
separates exposures to market risk into either trading or non-trading portfolios and by product type.

The market risks arising from trading and non-trading activities are concentrated in Group Treasury and monitored by two 
teams separately. Regular reports are submitted to the Board of Directors and heads of each business unit.

Trading portfolios include those positions arising from market-making transactions where the Group acts as principal with 
clients or with the market.

Non-trading portfolios primarily arise from the interest rate management of the entity’s retail and commercial banking 
assets and liabilities. Non-trading portfolios also consist of foreign exchange and soverign bond investments.

(i)  Management of market risks

Overall authority for market risk is vested in ALCO. Group Market Risk is responsible for the development of detailed 
risk  management  policies  (subject  to  review  and  approval  by  ALCO)  and  for  the  day-to-day  review  of  their 
implementation.

118

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(d)  Market risks (continued)

(i)  Management of market risks (continued)

The Group’s proprietary investments are managed according to the Group’s internal investment policy, which has 
been approved by the Board of Directors and drafted in accordance with the Qatar Central Bank guidelines. The 
Group’s trading activities are conducted by Treasury and Investments Division. These activities are subject to business 
line  guidelines  and  policies.  The  Group  employs  several  techniques  to  measure  and  control  activities  including 
sensitivity analysis, position limits and risk based limits.

Investment proposals are approved at the Investment Committee and decisions driven by the investment strategy, 
which is developed by the business line under ALCO oversight and approved by the Board.

(ii)  Exposure to interest rate risk – non – trading portfolio

The principal risk to which non-trading portfolios are exposed is the risk of loss from fluctuations in the future cash 
flows or fair values of financial instruments because of a change in market interest rates. Interest rate risk is managed 
principally through monitoring interest rate gaps and by having pre-approved limits for repricing bands. ALCO is the 
monitoring body for compliance with these limits and is assisted by Group Treasury in its day-to-day monitoring 
activities.

The Group takes on exposure to the effects of fluctuations in the prevailing levels of market interest rates on both its 
fair value and cash flow risks. Interest margins may increase as a result of such changes but may reduce losses in the 
event that unexpected movements arise. The Board sets limits on the level of mismatch of interest rate repricing that 
may be undertaken, which is monitored daily by Group Treasury.

The Asset and Liability Management (“ALM”) process, managed through ALCO, is used to manage interest rate risk 
associated  with  non-trading  financial  instruments.  Interest  rate  risk  represents  the  most  significant  market  risk 
exposure to the Group’s non-trading financial instruments.

The Group’s goal is to manage interest rate sensitivity so that movements in interest rates do not adversely affect net 
interest income. Interest rate risk is measured as the potential volatility to the net interest rate income caused by 
changes  in  market  interest  rates.  The  Group  typically  manages  the  interest  rate  risk  of  its  non-trading  financial 
instruments by segmenting these assets and liabilities into two broad portfolios: non–discretionary and discretionary. 
The non-discretionary portfolio consists of the Group’s customer driven loans and deposit positions and securities 
required to support regulatory requirements. To manage the resulting interest rate sensitivity of the Group’s non-
discretionary portfolio, the Group uses a discretionary portfolio of securities, long dated deposits, inter-bank takings 
and placements, and when warranted, derivatives. Strategically positioning the discretionary portfolio, the Group 
largely manages the interest rate sensitivity in the non-discretionary portfolio.

The following table summarises the interest sensitivity position at year end, by reference to the re-pricing period or 
maturity of the Group’s assets and liabilities.

119

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(d)  Market risks (continued)

(ii)  Exposure to interest rate risk – non – trading portfolio (continued)

A summary of the Group’s interest rate gap position on non-trading balances are as follows:

Repricing in:

Carrying  
amount

Less than 3 

months 3-12 months

1-5 years

More than  
5 years

(Figures in QAR ‘000s)

Non- 
interest 
sensitive

Effective 
interest 
rate %

6,075,044

2,392,663

-

12,396,433

8,115,209

4,281,224

-

-

-

-

3,682,381

-

88,009,448

37,268,422

43,780,437

4,785,851

705,096

1,469,642

-

3.01%

6.67%

26,844,226

1,621,866

2,895,737

11,659,216

10,231,329

436,078

4.73%

4,021,239

10,190,094

-

-

-

-

-

-

-

-

4,021,239

10,190,094

147,536,484

49,398,160

50,957,398

16,445,067

10,936,425

19,799,434

(22,530,782)

(15,918,496)

(6,612,286)

-

(76,296,592)

(44,590,651)

(15,265,298)

(5,013,065)

-

-

-

(11,427,578)

(9,524,590)
(12,043,167)
(5,385,126)
(21,756,227)
(147,536,484)

(441,156)
(2,434,614)
(97,059)
-
(63,481,976)

(1,064,513)
(9,529,003)
(30,449)
-
(32,501,549)

(6,757,695)
(79,550)
(19,197)
-
(11,869,507)

(1,261,226)
-
(65,236)
-

-
-
(5,173,185)
(21,756,227)
(1,326,462) (38,356,990)

-

-

(14,083,816)

18,455,849

4,575,560

9,609,963 (18,557,556)

(14,083,816)

4,372,033

8,947,593

18,557,556

-

-

-

-

3.61%

3.71%

3.95%
3.84%
-
-
-

-

-

2019

Cash and balances 
with central banks
Due from banks
Loans and 
advances to 
customers
Investment 
securities
Investment in 
associates and a 
joint arrangement
Property and 
equipment and all 
other assets

Due to banks
Customer 
deposits
Debt securities
Other borrowings
Other liabilities
Equity

Interest rate 
sensitivity gap
Cumulative 
Interest rate 
sensitivity gap

120

Notes to the Consolidated Financial Statements continued 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(d)  Market risks (continued)

(ii)  Exposure to interest rate risk – non – trading portfolio (continued)

A summary of the Group’s interest rate gap position on non-trading balances are as follows:

Repricing in:

Carrying  
amount

Less than 3 
months

3-12 months

1-5 years

More than  
5 years

Non- 
interest 
sensitive

Effective 
interest 
rate %

(Figures in QAR ‘000s)

6,729,798

3,100,216

-

-

9,474,893

8,170,614

1,231,479

72,800

-

-

3,629,582

-

-

2.72%

84,642,464

39,381,081

38,914,437

4,159,870

471,349

1,715,727

6.18%

22,206,077

1,602,503

3,535,118

7,570,881

8,728,185

769,390

4.24%

4,512,940

7,361,577

-

-

-

-

-

-

-

-

4,512,940

7,361,577

134,927,749

52,254,414

43,681,034

11,803,551

9,199,534

17,989,216

(13,950,459)

(10,933,365)

(3,017,094)

-

(71,785,783) (43,626,394)

(12,501,134)

(4,230,677)

-

-

-

(11,427,578)

(16,071,746)
(8,379,734)
(4,883,568)
(19,856,459)
(134,927,749)

(229,825)
(1,768,303)
-
-
(56,557,887)

(2,395,058)
(6,134,016)
-
-
(24,047,302)

(12,185,179)
(477,415)
-
-
(16,893,271)

-
(1,261,684)
-
-
-
(4,883,568)
- (19,856,459)
(36,167,605)

(1,261,684)

-

-

(4,303,473)

19,633,732 (5,089,720)

7,937,850 (18,178,389)

(4,303,473)

15,330,259

10,240,539

18,178,389

-

-

-

-

4.47%

3.53%

2.93%
4.07%
-
-
-

-

-

2018

Cash and balances 
with central banks
Due from banks
Loans and 
advances to 
customers
Investment 
securities
Investment in 
associates and a 
joint arrangement
Property and 
equipment and all 
other assets

Due to banks
Customer 
deposits
Debt securities
Other borrowings
Other liabilities
Equity

Interest rate 
sensitivity gap
Cumulative 
Interest rate 
sensitivity gap

121

Notes to the Consolidated Financial Statements continued 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(d)  Market risks (continued)

(ii)  Exposure to interest rate risk – non – trading portfolio (continued)

Sensitivity analysis
The management of interest rate risk against interest rate gap limits is supplemented by monitoring the sensitivity of 
the Group’s financial assets and liabilities to various standard and non-standard interest rate scenarios. Standard 
scenarios that are considered on a monthly basis include a 50 basis point (bp) parallel fall or rise in all yield curves 
worldwide and a 50 bp rise or fall in the greater than 12-month portion of all yield curves. An analysis of the Group’s 
sensitivity to an increase or decrease in market interest rates, assuming no a symmetrical movement in yield curves 
and a constant financial position, is as follows:

Sensitivity of net interest income
2019
At 31 December
Average for the year

2018
At 31 December
Average for the year

Sensitivity to reported Fair value reserve in equity of interest rate 
movements
2019
At 31 December
Average for the year

2018
At 31 December
Average for the year

(Figures in QAR ‘000s)
50 bp parallel 
decrease

50 bp parallel 
increase

17,838
45,392

(17,838)
(45,392)

68,654
65,555

(68,654)
(65,555)

50 bp parallel 
increase

50 bp parallel 
decrease

344
176

9
720

(344)
(176)

(9)
(720)

Interest rate movements affect reported equity in the following ways:
• 

Retained earnings arising from increases or decreases in net interest income and the fair value changes reported 
in profit or loss; and
Fair value reserves arising from increases or decreases in fair values of debt securities which are reported 
directly in other comprehensive income.

• 

Overall non-trading interest rate risk positions are managed by Group Treasury, which uses investment securities, 
advances to banks, deposits from banks and derivative instruments to manage the overall position arising from the 
Group’s non-trading activities.

122

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(d)  Market risks (continued)

(iii)  Exposure to other market risks – non-trading portfolios

Foreign currency transactions
The Group monitors any concentration risk in relation to any individual currency in regard to the translation of foreign 
currency transactions and monetary assets and liabilities. The table shows the net foreign currency exposure by 
major currencies at the end of the reporting period along with the sensitivities if there were to be a change in the 
currency exchange rate.

Net foreign currency exposure:

Pounds Sterling
Euro
USD
Other currencies

5% increase in currency exchange rate

Pound Sterling
Euro
USD
Other currencies

Increase (decrease) in  
profit or loss
2019

2018

(24,938)
(16,239)
(412,063)
102,908

(7,199)
(154,874)
(625,983)
99,876

(Figures in QAR ‘000s)
2019
2018

(498,768)
(324,782)
(8,241,260)
2,058,159

(143,989)
(3,097,484)
(12,519,651)
(1,997,530)

(Figures in QAR ‘000s)

Increase (decrease) in  
fair value reserve

2019

-
-
-
-

2018

-
-
307
-

Open  exchange  position  in  other  currencies  represents  Group’s  investment  in  subsidiary,  associates  and  a  joint 
arrangement denominated in TL, OMR and AED. 

Equity price risk
Equity price risk is the risk that the fair value of equities decreases as a result of changes in the equity indices and 
individual  stocks  The  non-trading  equity  price  risk  exposure  arises  from  equity  securities  classified  as  fair  value 
through other comprehensive income. A 10 per cent increase in the Qatar Exchange market index at 31 December 
2019 would have increased equity by QAR nil (2018: QAR Nil). An equivalent decrease would have resulted in an 
equivalent but opposite impact.

123

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(d)  Market risks (continued)

(iii)  Exposure to other market risks – non-trading portfolios (continued)

Equity price risk (continued)
The Group is also exposed to equity price risk and the sensitivity analysis there of is as follows:

Increase / (decrease) in other comprehensive income:
Qatar Exchange

(Figures in QAR ‘000s)
2019
2018

-

-

The  above  analysis  has  been  prepared  on  the  assumption  that  all  other  variables  such  as  interest  rate,  foreign 
exchange rate, etc. are held constant and is based on historical correlation of the equity securities to the relevant 
index. Actual movement may be different from the one stated above and is subject to impairment assessment at the 
end of each reporting period.

(e)  Operational risks

Operational risk is the risk of direct or indirect loss arising from a wide variety of causes associated with the Group’s 
involvement with financial instruments, including processes, personnel, technology and infrastructure, and from external 
factors other than credit, market and liquidity risks such as those arising from legal and regulatory requirements and 
generally accepted standards of corporate behaviour.

The Group’s objective is to manage operational risk so as to balance the avoidance of financial losses and damage to the 
Group’s reputation with overall cost effectiveness and to avoid Control procedures that restrict initiative and creativity.

The primary responsibility for the development and implementation of controls to address Operational risk is assigned to 
senior management within each business unit. This responsibility is supported by the development of overall Group 
standards for the management of operational risk in the following areas:

• 
• 
• 
• 
• 

• 
• 
• 
• 
• 

requirements for appropriate segregation of duties, including the independent authorisation of transactions;
requirements for the reconciliation and monitoring of transactions;
compliance with regulatory and other legal requirements;
documentation of controls and procedures;
requirements for the periodic assessment of operational risks faced, and the adequacy of controls and procedures 
to address the risks identified;
requirements for the reporting of operational losses and proposed remedial action;
development of contingency plans;
training and professional development;
ethical and business standards; and
risk mitigation, including insurance where this is effective.

124

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(f)  Capital management

Regulatory capital
The Group’s policy is to maintain a strong capital base so as to ensure investor, creditor and market confidence and to 
sustain future development of the business. The impact of the level of capital on equity holders’ return is also recognised 
and the Group recognises the need to maintain a balance between the higher returns that might be possible with greater 
gearing and the advantages and security afforded by a sound capital position.

The  Group  and  its  individually  regulated  operations  have  complied  with  all  externally  imposed  capital  requirements 
throughout  the  period.  The  Capital  Adequacy  Ratio  (CAR)  of  the  group  is  calculated  in  accordance  with  the  Basel 
Committee guidelines as adopted by Qatar Central Bank (QCB). From 1st January 2014 QCB adopted Basel III guidelines for 
CAR calculation.

The Group’s regulatory capital position under Basel III QCB regulations as at 31 December was as follows:

Common Equity Tier 1 (CET 1) Capital
Additional Tier 1 Capital
Tier 1 Capital
Tier 2 Capital
Total Eligible Capital

Risk Weighted Assets for Credit Risk
Risk Weighted Assets for Market Risk
Risk Weighted Assets for Operational Risk
Total Risk Weighted Assets

Total Capital Ratio

(Figures in QAR ‘000s)
Basel III
2018

Basel III
2019

13,020,429
3,962,723
16,983,152
2,282,590
19,265,742

108,221,142
2,559,342
7,026,182
117,806,666

11,898,725
3,962,963
15,861,688
1,772,890
17,634,578

105,121,959
1,494,331
7,032,731
113,649,021

16.35%

15.52%

125

Notes to the Consolidated Financial Statements continued 
 
 
 
4.  FINANCIAL RISK MANAGEMENT (continued)

(f)  Capital management (continued)

CET 1 ratio 
Without 
Capital 
Conservation 
buffer

CET 1 ratio 
Including 
Capital 
Conservation 
buffer

Tier 1 capital 
ratio including 
capital 
conservation 
buffer

Tier 1 and 2 
capital ratio 
including 
capital 
conservation 
buffer

Total capital 
including 
capital 
conservation 
buffer and 
DSIB’ buffer

Total capital 
including 
conservation 
buffer, DSIB’ 
buffer and 
ICAAP Pillar II 
capital charge

2019
Actual
Minimum QCB limit

2018
Actual
Minimum QCB limit

11.05%
6.00%

11.05%
8.50%

14.42%
10.50%

16.35%
12.50%

16.35%
13.00%

16.35%
14.00%

10.47%
6.00%

10.47%
8.50%

13.96%
10.50%

15.52%
12.50%

15.52%
13.00%

15.52%
14.00%

5.  USE OF ESTIMATES AND JUDGMENTS

(a)  Key sources of estimation uncertainty

The Group makes estimates and assumptions that affect the reported amounts of assets and liabilities. Estimates and 
judgements are continually evaluated and are based on historical experience and other factors, including expectations of 
future events that are believed to be reasonable under the circumstances.

(i)  Going concern

The Group’s management has made an assessment of the Group’s ability to continue as a going concern and is 
satisfied  that  the  Group  has  resources  to  continue  in  the  business  for  the  foreseeable  future.  Furthermore,  the 
management is not aware of any material uncertainties that may cast significant doubt upon the Group’s ability to 
continue as a going concern. Therefore, the financial statements continue to be prepared on the going concern basis.

(ii)  Allowances for credit losses

Assessment of whether credit risk on the financial assets has increased significantly since initial recognition and 
incorporation of forward looking information in the measurement of ECL, refer to note 4(b)(viii).

(iii)  Determing fair values

The determination of fair value for financial assets and liabilities for which there is no observable market price requires 
the use of valuation techniques as described in the accounting policy. For financial instruments that trade infrequently 
and have little price transparency, fair value is less objective, and requires varying degrees of judgement depending 
on liquidity, concentration, uncertainty of market factors, pricing assumptions and other risks affecting the specific 
instrument.

126

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
5.  USE OF ESTIMATES AND JUDGMENTS (continued)

(a)  Key sources of estimation uncertainty (continued)

(iii)  Determing fair values (continued)

Where  the  fair  values  of  financial  assets  and  financial  liabilities  cannot  be  derived  from  active  markets,  they  are 
determined using a variety of valuation techniques that include the use of mathematical models. The inputs to these 
models are taken from observable markets where possible, but where this is not feasible, a degree of judgment is 
required  in  establishing  fair  values.  The  judgments  include  considerations  of  liquidity  and  model  inputs  such  as 
correlation and volatility for longer dated derivatives.

(iv)  Goodwill impairment

Goodwill is tested annually for impairment; assets are grouped together into smallest group of assets that generates 
cash inflows from continuing use that is largely independent of the cash inflows of other assets or Cash Generating 
Units (CGUs). Goodwill arising from a business combination is allocated to the CGU which is expected to benefit from 
the synergies of the combination.

The ‘recoverable amount’ of an asset or CGU is the greater of its value in use and its fair value less costs to sell. ‘Value 
in use’ is based on the estimated future cash flows, discounted to their present value using a pre-tax discount rate that 
reflects current market assessments of the time value of money and the risks specific to the asset or CGU.

An impairment loss is recognized if the carrying amount of an asset or CGU exceeds its recoverable amount.

Impairment losses are recognized in profit or loss. They are allocated first to reduce the carrying amount of any 
goodwill allocated to the CGU, and then to reduce the carrying amounts of the other assets in the CGU on a pro rata 
basis.

(b)  Critical accounting judgements in applying the Group’s accounting policies

(i)  Valuation of financial instruments

The Group’s accounting policy on fair value measurements is discussed in the significant accounting policies section.

The Group measures fair values using the following fair value hierarchy that reflects the significance of the inputs used 
in making the measurements.

• 
• 

• 

Level 1: Inputs that are quoted market prices (unadjusted) in active markets for identical instruments.
Level 2: Inputs other than quoted prices included within Level1 that are observable either directly (i.e.as prices) 
or indirectly (i.e. derived from prices). This category includes instruments valued using: quoted market prices in 
active markets for similar instruments; quoted prices for identical or similar instruments in markets that are 
considered less than active; or other valuation techniques in which all significant inputs are directly or indirectly 
observable from market data.
Level 3: Inputs that are unobservable. This category includes all instruments for which the valuation technique 
includes inputs not based on observable data and the unobservable inputs have a significant effect on the 
instrument’s valuation. This category includes instruments that are value based on quoted prices for similar 
instruments for which significant unobservable adjustments or assumptions are required to reflect differences 
between the instruments.

127

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5.  USE OF ESTIMATES AND JUDGMENTS (continued)

(b)  Critical accounting judgements in applying the Group’s accounting policies (continued)

(i)  Valuation of financial instruments (continued)

Fair values of financial assets and financial liabilities that are traded in active markets are based on quoted market 
prices or dealer price quotations. For all other financial instruments, the Group determines fair values using valuation 
techniques. Valuation techniques include net present value and discounted cash flow models and comparison to 
similar instruments for which market observable prices exist.

The table below analyses financial instruments measured at fair value at the end of the reporting period, by the level 
in the fair value hierarchy into which the fair value measurement is categorised:

(Figures in QAR ‘000s)
Carrying 
amount

Level 3

-
29,102
29,102
-
-

-
164,951
164,951
-
-

764,320
6,685,822
7,450,142
526,643
526,643

371,716
5,092,415
5,464,131
353,499
353,499

2019

2018

164,951
(68,340)
(16,934)
(50,575)
29,102

84,107
113,879
(23,793)
(9,242)
164,951

2019
Derivative assets
Investment securities

Derivative liabilities

2018
Derivative assets
Investment securities

Derivative liabilities

Level 1

Level 2

-
1,004,890
1,004,890
-
-

-
35,825
35,825
-
-

764,320
5,651,830
6,416,150
526,643
526,643

371,716
4,891,639
5,263,355
353,499
353,499

There have been no transfers between level 1 and level 2.
Reconciliation of level 3 investments are as follows :

Balance at 1 January
Cost movement
Profit and loss movement
Fair value reserve movement
Balance at 31 December

128

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
5.  USE OF ESTIMATES AND JUDGMENTS (continued)

(b)  Critical accounting judgements in applying the Group’s accounting policies (continued)

(ii)  Financial asset and liability classification

Assessment of the business model within which the assets are held and assessment of whether the contractual 
terms of the financial asset are solely payments of principal and interest on the principal amount outstanding. Refer 
to note 3 (d) (ii) for further information.

(iii)  Qualifying hedge relationships

In designating financial instruments in qualifying hedge relationships, the Group has determined that it expects the 
hedges to be highly effective over the period of the hedging relationship.

(iv)  Impairment of investments in equity and debt securities

Assessment  of  whether  credit  risk  on  the  financial  asset  has  increased  significantly  since  initial  recognition  and 
incorporation of forward –looking information in the measurement of ECL. Refer to note 4 (b) (viii) Inputs, assumptions 
and techniques used for estimating impairment of financial assets for more information.

(v)  Useful lives of property and equipment

The  Group’s  management  determines  the  estimated  useful  life  of  property  and  equipment  for  calculating 
depreciation. This estimate is determined after considering the expected usage of the asset, physical wear and tear, 
technical or commercial obsolescence. During 2019, the Group conducted a useful economic life review of the 
buildings, which resulted in changes in the useful life of certain buildings. The useful life of these identified buildings 
increased from 20 years to 30 years.

(vi)  Useful life of intangible assets

The Group’s management determines the estimated useful life of its intangible assets for calculating amortization. 
This estimate is determined after considering the expected economic benefits from the use of intangible assets.

(vii)  Fair value of land and buildings

The fair value of land and building is determined by valuations from an external professional real estate valuer using 
recognised valuation techniques and the principles of IFRS 13 “Fair Value Measurement.

(viii) Leases - Estimating the incremental borrowing rate

The Group uses its incremental borrowing rate (IBR) to measure lease liabilities. The IBR is the rate of interest that the 
Group would have to pay to borrow over a similar term, and with a similar security, the funds necessary to obtain an 
asset of a similar value to the right-of-use asset in a similar economic environment. The IBR therefore reflects what 
the Group ‘would have to pay’, which requires estimation when no observable rates are available or when they need 
to be adjusted to reflect the terms and conditions of the lease. The Group estimates the IBR using observable inputs 
(such as market interest rates).

129

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6.  OPERATING SEGMENTS

For  management  purposes,  the  Group  is  divided  into  four  operating  segments,  which  are  based  on  business  lines, 
together with its associates and joint arrangement companies, as follows:

Commercial Bank:

1.  Wholesale Banking provides an extensive range of conventional funded and non-funded credit facilities, demand 
and time deposit services, currency exchange facilities, interest rate swaps and other derivative trading services, loan 
syndication and structured financing services to corporate, commercial and multinational customers. Money market 
funds and proprietary investment portfolio are also managed by this operating segment.

2.  Retail Banking provides personal current, savings, time and investment account services, credit card and debit card 
services, consumer and vehicle loans, residential mortgage services and custodial services to retail and individual 
customers.

Subsidiaries:
3.  Alternatif Bank: A subsidiary that provides banking services through its branch network in Turkey. Abank also has its 

subsidiaries. The Group reported Abank group result under this operating segment.

4.  Other Principal Subsidiaries: 

a)  Commercialbank Financial Services L.L.C. provides brokerage services in the State of Qatar.
b)  CBQ Finance Limited, a SPV used for debt issuance for the bank,

Unallocated assets, liabilities and revenues are related to certain central functions and non-core business operations. (For 
example,  Group  headquarters,  staff  apartments,  common  property  &  equipment,  cash  functions  and  development 
projects and related payables, net of intra-group transactions).

Associates and joint arrangement Companies – includes the Group’s strategic investments in the National Bank of Oman 
in the Sultanate of Oman, United Arab bank in the United Arab Emirates and Massoun Insurance Services L.L.C. which 
operate in the State of Qatar. All Associates and joint arrangement Companies are accounted for under the equity method.

Management monitors the results of the operating segments separately to make decisions about resource allocation and 
performance assessment. Transfer prices between operating segments are on an arm’s length basis.

130

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
6.  OPERATING SEGMENTS (continued)

(a)  By operating segment

Segment  assets  and  liabilities  comprise  operating  assets  and  liabilities  which  are  directly  handled  by  the  operating 
segment and income or expenses are attributed with the assets and liabilities’ ownership. The following table summarizes 
performance of the operating segments:

2019

Commercial Bank

Subsidiaries

Wholesale 
Banking

Retail 
Banking

Total 
Commercial 
Bank

Alternatif 
Bank

1,658,244

982,968

2,641,212

671,412

556,855

1,228,267

2,329,656

1,539,823

3,869,479

6,856

-

6,856

383,831

189,876

573,707

(59)

(204,912)

(240,822)

(445,734)

(214,829)

(Figures in QAR ‘000s)

Others Unallocated

Total

5,181

21,177

(67,041)

2,963,183

(55,858)

1,383,462

26,358

(122,899)

4,346,645

-

28

-

-

6,797

(660,535)

-

-

-

-

-

(413,881)

(413,881)

2,588,971

100,126

13,197

(674,454)

2,027,840

58,349,751

18,125,456 76,475,207

11,534,241

-

-

-

-

-

-

41,446,278

1,389,525 42,835,803

4,434,806

297,193

43,306,921

23,282,182 66,589,103

9,686,498

41,202,171

868,859 42,071,030

7,278,368

20,991

30,321

(6,799)

2,021,041

- 88,009,448

-

4,021,239

7,937,995 55,505,797
147,536,484
- 76,296,592

103,946 49,483,665

125,780,257
- 27,348,360

Contingent items

22,080,759

224,543 22,305,302

4,483,058

560,000

Intra-group  transactions  are  eliminated  from  this  segmental  information  (Assets:  QAR  2,789  million,  Liabilities:  
QAR 1,262 million).

131

Net interest income
Net fee, commission and 
other income
Segmental revenue
Net Impairment reversal on 
investment securities
Net impairment loss on 
loans and advances to 
customers and other 
financial assets
Impairment for investment 
in an associate
Segmental profit
Share of results of 
associates and a joint 
arrangement
Net profit for the year

Other information
Loans and advances to 
customers
Investments in associates 
and a joint arrangement
Assets (other than above)

Customer deposits
Liabilities (other than 
above)

Notes to the Consolidated Financial Statements continued 
 
6.  OPERATING SEGMENTS (continued)

(a)  By operating segment (continued)

2018 (Restated)

Commercial Bank

Subsidiaries

Wholesale 
Banking

Retail 
Banking

Total 
Commercial 
Bank

Alternatif 
Bank

Others Unallocated

Total

(Figures in QAR ‘000s)

Net interest income
Net fee, commission and 
other income
Segmental revenue
Net Impairment reversal / 
(losses) on investment 
securities
Net impairment loss on 
loans and advances to 
customers and other 
financial assets
Segmental profit
Share of results of 
associates and a joint 
arrangement
Net profit for the year

Other information
Loans and advances to 
customers
Investments in associates 
and a joint arrangement
Assets (other than above)

Customer deposits
Liabilities (other than 
above)

1,307,822

845,913

2,153,735

390,494

5,135

(67,042)

2,482,322

299,102

575,600

874,702

89,729

1,606,924

1,421,513

3,028,437

480,223

27,405

32,540

34,399

1,026,235

(32,643)

3,508,557

(399)

-

(399)

-

-

(374,247)

(336,829)

(711,076)

(124,573)

540

-

-

(399)

(835,109)

1,441,990

90,642

13,911

(54,101)

1,492,442

181,483

1,673,925

53,187,845

19,455,991

72,643,836

11,949,749

-

-

-

-

-

-

48,879 84,642,464

-

4,512,940

32,527,616

1,292,358

33,819,974

5,868,200

273,094

5,811,077

40,858,866

21,644,591

62,503,457

9,270,185

-

12,141

45,772,345
134,927,749
71,785,783

34,638,044

777,470

35,415,514

7,372,989

38,069

458,935

43,285,507

Contingent items

23,208,775

628,245

23,837,020

4,183,497

560,001

115,071,290
28,580,518

-

Intra-group  transactions  are  eliminated  from  this  segmental  information  (Assets:  QAR  2,015  million,  Liabilities: 
QAR 613 million).

132

Notes to the Consolidated Financial Statements continued 
 
6.  OPERATING SEGMENTS (continued)

(b)  By geography

Consolidated statement 
of financial position
2019

Cash and balances with 
central banks
Due from banks
Loans and advances to 
customers
Investment securities
Investment in associates 
and a joint arrangement
Property and equipment 
and all other assets
Total assets

Due to banks
Customer deposits
Debt securities
Other borrowings
Other liabilities
Equity
Total liabilities and 
equity

Other GCC 
countries

Other 
Middle East

Qatar

Europe

North 
America

Rest of the 
world

Total

(Figures in QAR ‘000s)

4,431,379

-

1,643,665

-

-

-

6,075,044

4,275,094

675,608

4,089,664

1,364,764

838,935

1,152,368

12,396,433

73,308,248

474,138

13,491,026

596,344

-

139,692 88,009,448

19,951,886

612,636

4,060,018

231,367

594,220

1,394,099

26,844,226

7,924

4,013,315

-

-

8,798,664

15,738

1,163,612

202,962

-

-

-

4,021,239

9,118

10,190,094

110,773,195

5,791,435 24,447,985

2,395,437

1,433,155

2,695,277 147,536,484

6,865,322
54,401,976
-
501,300
4,307,492
21,756,217

1,895,718
2,225,789
-
782,157
17,250
-

2,396,674
9,516,489
1,733,336
3,062,483
642,387
10

10,799,162
1,588,987
7,791,254
3,235,029
340,816
-

-
853,982
-
2,196,931
15,154
-

573,906
7,709,369
-
2,265,267
62,027
-

22,530,782
76,296,592
9,524,590
12,043,167
5,385,126
21,756,227

87,832,307

4,920,914

17,351,379 23,755,248 3,066,067 10,610,569 147,536,484

133

Notes to the Consolidated Financial Statements continued6.  OPERATING SEGMENTS (continued)

(b)  By geography (continued)

Consolidated statement 
of income
Year ended  
31 December 2019
Net interest income
Net fee, commission and 
other income
Net operating income
Staff cost
Depreciation
Amortization of intangible 
assets
Impairment loss on 
investment securities
Net impairment loss on 
loans and advances to 
customers
Net impairment losses on 
other financial assets
Impairment on Investment 
in an Associate
Other expenses
Profit before share of 
results of associates and a 
joint arrangement
Share of results of 
associates and a joint 
arrangement
Profit for the year before 
tax
Income tax expenses
Net profit for the year

Other GCC 
countries

Other 
Middle East

Qatar

Europe

North 
America

(Figures in QAR ‘000s)
Rest of the 
world

Total

3,464,077

(44,592)

534,091

(598,299)

(47,543)

(344,551)

2,963,183

1,054,288

4,518,365
(663,231)
(125,482)

(46,268)

6,856

68,913

24,321
-
-

-

-

228,124

762,215
(133,112)
(24,512)

(8,755)

(59)

(377,030)

28

(217,425)

(68,704)

-

2,596

-

(413,881)

-

(156,899)

-

(69,517)

10,141

(588,158)
-
-

-

21,996

1,383,462

(47,543)
-
-

(322,555) 4,346,645
(796,352)
(149,994)

(9)
-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

(55,023)

6,797

(594,427)

(66,108)

(413,881)

(228)

(226,644)

3,087,607

(389,532)

311,431

(588,158)

(47,543)

(322,792)

2,051,013

2,571

(9,370)

-

-

-

-

(6,799)

3,090,178 (398,902)

311,431

(588,158)

(47,543)

(322,792)

2,044,214

(377)
3,089,801

-
(398,902)

(22,796)
288,635

-
(588,158)

-
(47,543)

-
(322,792)

(23,173)
2,021,041

134

Notes to the Consolidated Financial Statements continued6.  OPERATING SEGMENTS (continued)

(b)  By geography (continued)

Consolidated statement of 
financial position
2018 (Restated)
Cash and balances with 
central banks
Due from banks
Loans and advances to 
customers
Investment securities
Investment in associates 
and a joint arrangement
Property and equipment 
and all other assets
Total assets

Other GCC 
countries

Other Middle 
East

Qatar

Europe

North 
America

(Figures in QAR ‘000s)
Rest of the 
world

Total

5,206,929

-

1,522,869

-

-

-

6,729,798

2,742,307

630,912

2,407,217

1,217,740

1,338,149

1,138,568

9,474,893

70,419,832

581,968

12,413,262

683,061

-

544,341 84,642,464

17,321,411

736,731

2,527,474

55,933

774,792

789,736

22,206,077

12,603

4,500,337

-

-

5,984,569

10,481

1,170,600

194,000

-

-

-

4,512,940

1,927

7,361,577

101,687,651

6,460,429

20,041,422

2,150,734

2,112,941

2,474,572

134,927,749

Due to banks
Customer deposits
Debt securities
Other borrowings
Other liabilities
Equity
Total liabilities and equity

5,314,714
51,801,046
-
212,031
3,941,445
19,856,448
81,125,684

823,977
2,457,201
-
503,399
-
-
3,784,577

2,193,552
9,089,715
2,567,407
1,447,427
698,379
11
15,996,491

5,597,166
1,185,586
13,504,339
3,832,769
216,985
-
24,336,845

-
16,539
-
1,107,196
13,473
-
1,137,208

21,050 13,950,459
71,785,783
16,071,746
8,379,734
4,883,568
19,856,459
8,546,944 134,927,749

7,235,696
-
1,276,912
13,286
-

135

Notes to the Consolidated Financial Statements continued6.  OPERATING SEGMENTS (continued)

(b)  By geography (continued)

Qatar

Other GCC 
countries

Other Middle 
East

Europe

North 
America

(Figures in QAR ‘000s)
Rest of the 
world

Total

2,797,758

939,302

3,737,060
(532,741)
(119,438)

(47,339)

(399)

44,576

(5,059)

39,517
-
-

-

-

387,357

93,789

481,146
(143,461)
(9,789)

(7,410)

-

(822,184)

541

(105,521)

111,108

(215,477)

-

-

(19,053)

(97,265)

(520,112)

(18,679)

(538,791)
-
-

-

-

-

-

-

(59,742)

(167,515)

2,482,322

9,174

7,708

1,026,235

(50,568)
-
-

(159,807)
(264)
-

3,508,557
(676,466)
(129,227)

(54,749)

(399)

(927,164)

92,055

-

-

-

-

(151)

(312,893)

-

-

-

-

-

2,110,590

40,058

98,647

(538,791)

(50,568)

(160,222)

1,499,714

3,785

177,698

-

-

-

-

181,483

2,114,375
(189)
2,114,186

217,756
-
217,756

98,647
(7,083)
91,564

(538,791)
-
(538,791)

(50,568)
-
(50,568)

(160,222)
-
(160,222)

1,681,197
(7,272)
1,673,925

Consolidated statement 
of income
Year ended 31 December 
2018 (Restated)
Net interest income
Net fee, commission and 
other income
Net operating income
Staff cost
Depreciation
Amortization of intangible 
assets
Impairment loss on 
investment securities
Net impairment loss on 
loans and advances to 
customers
Net impairment losses on 
other financial assets
Other expenses
Profit before share of 
results of associates and a 
joint arrangement
Share of results of 
associates and a joint 
arrangement
Profit for the year before tax
Income tax expenses
Net profit for the year

136

Notes to the Consolidated Financial Statements continued 
7.  FINANCIAL ASSETS AND LIABILITIES

Accounting classifications and fair values
The table below sets out the carrying amounts and fair values of the Group’s financial assets and financial liabilities:

Consolidated statement 
of financial position

Fair value through  
Profit & loss

Fair value through other 
comprehensive income

2019

Debt 
instruments

Equity 
instruments

Debt 
instruments

Equity 
instruments

Amortised 
Cost

(Figures in QAR ‘000s)

Total 
carrying 
amount

Fair value

Cash and balances with 
central banks
Due from banks
Loans and advances to 
customers
Investment securities

Due to banks
Customer deposits
Debt securities
Other borrowings

-

-

-

-

-

-

-

-

-

-

-

6,075,044

6,075,044

6,075,044

12,396,433

12,396,433

12,396,433

- 88,009,448 88,009,448

88,009,448

1,362,693
1,362,693

430,878
430,878

4,921,729
4,921,729

20,123,727
5,199
5,199 126,604,652

26,844,226
133,325,151

27,063,912
133,544,837

-
-
-
-
-

-
-
-
-
-

-
-
-
-
-

-
-
-
-
-

22,530,782
76,296,592
9,524,590
12,043,167
120,395,131

22,530,782
76,296,592
9,524,590
12,043,167

22,530,782
76,296,592
9,736,064
12,043,167
120,395,131 120,606,605

137

Notes to the Consolidated Financial Statements continued 
 
7.  FINANCIAL ASSETS AND LIABILITIES (continued)

Accounting classifications and fair values (continued)
The table below sets out the carrying amounts and fair values of the Group’s financial assets and financial liabilities:

Consolidated statement of 
financial position

2018

Fair value through  
Profit & loss
Debt 
instruments

Equity 
instruments

Fair value through other 
comprehensive income

Debt 
instruments

Equity 
instruments

Amortised 
Cost

Total carrying 
amount

Fair value

(Figures in QAR ‘000s)

Cash and balances with 
central banks
Due from banks
Loans and advances to 
customers
Investment securities

Due to banks
Customer deposits
Debt securities
Other borrowings

-

-

4,619

443,206
447,825

-
-
-
-
-

-

-

-

-

-

-

-

-

-

6,729,798

6,729,798

6,729,798

9,474,893

9,474,893

9,474,893

84,637,845

84,642,464

84,642,464

658,617
658,617

3,899,727
3,899,727

110,774
110,774

17,093,753
117,936,289

22,206,077
123,053,232

22,201,752
123,048,907

-
-
-
-
-

-
-
-
-
-

-
-
-
-
-

13,950,459
71,785,783
16,071,746
8,379,734
110,187,722

13,950,459
71,785,783
16,071,746
8,379,734
110,187,722

13,950,459
71,785,783
16,079,143
8,379,734
110,195,119

8.  CASH AND BALANCES WITH CENTRAL BANKS

Cash
Cash reserve with central banks *
Other balances with central banks

Accrued interest

(Figures in QAR ‘000s)
2019
2018

824,073
3,619,864
1,629,546
6,073,483
1,561
6,075,044

618,025
3,531,400
2,566,633
6,716,058
13,740
6,729,798

* The cash reserve with central banks is mandatory reserve not available for use in the Group’s day to day operations.

138

Notes to the Consolidated Financial Statements continued 
 
 
9.  DUE FROM BANKS

Current accounts
Placements
Loans to banks

Accrued interest
Allowance for impairment of due from bank

10.  LOANS AND ADVANCES TO CUSTOMERS

a)  By type

Loans
Overdrafts
Bills discounted
Bankers acceptances

Deferred profit

Accrued interest
Allowance for impairment of loans and advances to customers**
ECL on loans and advances to customers
Net loans and advances to customers *

(Figures in QAR ‘000s)
2019
2018

2,009,118
6,540,135
3,879,297
12,428,550
8,435
(40,552)
12,396,433

1,794,590
5,182,478
2,505,336
9,482,404
6,187
(13,698)
9,474,893

(Figures in QAR ‘000s)
2019
2018

79,403,992
9,734,710
303,614
1,480,885
90,923,201
(7,285)
90,915,916
779,204
(2,751,042)
(934,630)
88,009,448

80,356,664
5,069,471
367,098
1,766,122
87,559,355
(11,099)
87,548,256
940,833
(2,844,016)
(1,002,609)
84,642,464

*The  aggregate  amount  of  non-performing  loans  and  advances  to  customers  amounted  QAR  4,487  million  which 
represents 4.94% of total loans and advances to customers (2018: QAR 4,891 million 5.59% of total loans and advances 
to customers).
**Allowance for impairment of loans and advances to customers includes QAR 711 million of interest in suspense (2018: 
QAR 563 million).

139

Notes to the Consolidated Financial Statements continued 
 
10.  LOANS AND ADVANCES TO CUSTOMERS (continued)

b)  By sector

2019

Loans

Overdrafts

Bills 
discounted

Bankers 
acceptances

Total

(Figures in QAR ‘000s)

Government and related agencies
Non-banking financial institutions
Industry
Commercial
Services
Contracting
Real estate
Personal
Others

9,194,619
847,212
8,168,393
10,488,416
23,018,547
2,710,789
18,764,910
5,006,804
1,204,302
79,403,992

5,845,271
29,475
8,015
256,924
1,257,758
666,143
237,111
1,407,199
26,814
9,734,710

-
12,618
5,510
52,223
108,689
124,574
-
-
-
303,614

4,049
-
10,423
973,560
231,998
260,232
-
-
623
1,480,885

Accrued interest
Less: Deferred profit
Allowance for impairment of loans and advances to customers
ECL on loans and advances to customers

Net loans and advances to customers

2018

Government and related agencies
Non-banking financial institutions
Industry
Commercial
Services
Contracting
Real estate
Personal
Others

Loans

Overdrafts

Bills 
discounted

Bankers 
acceptances

7,741,511
1,575,772
7,408,275
7,916,044
24,312,889
3,468,394
21,784,703
5,191,694
957,382
80,356,664

2,476,875
-
10,405
288,218
238,557
367,274
162,561
1,476,295
49,286
5,069,471

-
25,236
6,083
72,704
150,710
112,365
-
-
-
367,098

-
-
11,614
732,073
451,151
568,770
-
-
2,514
1,766,122

Accrued interest
Less: Deferred profit
Allowance for impairment of loans and advances to customers
ECL on loans and advances to customers

Net loans and advances to customers

15,043,939
889,305
8,192,341
11,771,123
24,616,992
3,761,738
19,002,021
6,414,003
1,231,739
90,923,201
779,204
(7,285)
(2,751,042)
(934,630)
(2,913,753)
88,009,448

Total

10,218,386
1,601,008
7,436,377
9,009,039
25,153,307
4,516,803
21,947,264
6,667,989
1,009,182
87,559,355
940,833
(11,099)
(2,844,016)
(1,002,609)
(2,916,891)
84,642,464

140

Notes to the Consolidated Financial Statements continued10.  LOANS AND ADVANCES TO CUSTOMERS (continued)

c)  Movement in allowance for impairment of loans and advances to customers

Balance at 1 January
Transition adjustment on adoption of IFRS 9 on 1 January 2018
Allowance made during the year
Recoveries / reversals during the year
Net allowance for impairment during the year *
Written off / transferred during the year
Exchange differences
Balance at 31 December

(Figures in QAR ‘000s)
2019
2018

3,846,625
-
1,086,841
(159,670)
927,171
(1,034,840)
(53,284)
3,685,672

4,274,363
1,315,988
1,913,098
(511,621)
1,401,477
(2,883,572)
(261,631)
3,846,625

*This includes net interest suspended during the year QAR 212.6 million (2018: QAR 474.3 million) as per QCB regulations.

Net impairment losses on loans and advances to customers

Gross allowance made during the year
Less: Recoveries / reversals during the year

Less: Interest suspended during the year
Less: Recoveries on previously written off loans

(Figures in QAR ‘000s)
2019
2018

1,086,841
(159,670)
927,171
(212,595)
(120,149)
594,427

1,913,098
(511,621)
1,401,477
(474,313)
-
927,164

141

Notes to the Consolidated Financial Statements continued 
 
10.  LOANS AND ADVANCES TO CUSTOMERS (continued)

c)  Movement in allowance for impairment of loans and advances to customers (continued)

Balance at 1 January 2019
Adjustment due to reclassification 
between segments
Allowance made during the year
Recoveries/reversal during the year
Written off / transferred during the year
Exchange differences
Balance at 31 December 2019

Stage 1

Commercial Bank
Stage 2

Stage 3

Wholesale 
Banking

Retail 
Banking

Wholesale 
Banking

Retail 
Banking

Wholesale 
Banking

Retail 
Banking

Stage 1

Stage 2

Stage 3

Stage 1

Stage 2

Stage 3

Alternatif bank

Others

30,393

43,181

680,475

11,938

1,449,129 1,009,833

3,224,949

(23,192)

259,813

373,228

609,849

11,827

3,846,625

481

(481)

(41,060)

41,060

(59,756)

59,756

14,149
-
-
-
45,023

(1,762)
-
-
-
40,938

87,048
-
(10,084)
-
716,379

(9,176)
-
-
-
43,822

250,230
(4,242)
(303,257)
-
1,332,104

446,077
(72,550)
(227,189)
-
1,215,927

Stage 1

Commercial Bank
Stage 2

Stage 3

Wholesale 
Banking

Retail 
Banking

Wholesale 
Banking

Retail 
Banking

Wholesale 
Banking

Retail 
Banking

Balance at 1 January 2018
Transition adjustment on adoption of 
IFRS 9 on 1 January 2018
Allowance made during the year
Recoveries/reversal during the year
Written off / transferred during the year
Exchange differences
Balance at 31 December 2018

-

537

29,856
-
-
-
30,393

-

-

-

2,879,220

869,910

820

890,711

42,361
-
-
-
43,181

(210,236)
-
-
-
680,475

42,105

(30,167)
-
-
-
11,938

-

-

1,201,874
(214,259)
(2,417,706)
-

557,450
(80,382)
(337,145)
-
1,449,129 1,009,833

142

54,931

(64,568)

100,991

(218,257)

3,394,193

(23,997)

8,832

(30,081)

112,466

-

-

-

-

144,353

199,975

(494,310)

(32,035)

191,211

300,275

(82,850)

(494,310)

(53,284)

279,680

Commercial 

Total 

Bank

786,566

(76,792)

(540,530)

-

-

Commercial 

Total 

Bank

3,749,130

-

-

-

Subsidiaries

Total 

Alternatif 

Bank

Subsidiaries

Total 

Alternatif 

Bank

934,173

(41,914)

423,729

-

381,815

1,591,138

(294,641)

(2,754,851)

-

122,381

(103,358)

(301)

-

3,224,949

(23,192)

23,900

(75,250)

6,919

(119,485)

259,813

175,679

(37,831)

(135,339)

(142,146)

373,228

321,960

(216,439)

(128,721)

(261,631)

609,849

(Figures in QAR ‘000s)

Total

-

1,086,841

(159,670)

(1,034,840)

(53,284)

3,685,672

(28)

11,799

(Figures in QAR ‘000s)

1,315,988

1,913,098

(511,621)

(2,883,572)

(261,631)

3,846,625

(541)

11,827

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Stage 1

Stage 2

Stage 3

Stage 1

Stage 2

Stage 3

Alternatif bank

Others

Total

-

512,865

512,865

12,368

4,274,363

Notes to the Consolidated Financial Statements continuedBalance at 1 January 2019

Adjustment due to reclassification 

between segments

Allowance made during the year

Recoveries/reversal during the year

Written off / transferred during the year

Exchange differences

481

14,149

(481)

(41,060)

41,060

(59,756)

59,756

(1,762)

87,048

(9,176)

(10,084)

250,230

(4,242)

(303,257)

-

446,077

(72,550)

(227,189)

-

Balance at 31 December 2019

45,023

40,938

716,379

43,822

1,332,104

1,215,927

Stage 1

Commercial Bank

Stage 2

Stage 3

Wholesale 

Banking

Retail 

Banking

Wholesale 

Banking

Retail 

Banking

Wholesale 

Banking

Retail 

Banking

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Balance at 1 January 2018

Transition adjustment on adoption of 

IFRS 9 on 1 January 2018

Allowance made during the year

Recoveries/reversal during the year

Written off / transferred during the year

Exchange differences

Balance at 31 December 2018

537

820

890,711

42,105

29,856

42,361

(210,236)

(30,167)

-

2,879,220

869,910

1,201,874

(214,259)

(2,417,706)

557,450

(80,382)

(337,145)

-

-

-

-

30,393

43,181

680,475

11,938

1,449,129 1,009,833

10.  LOANS AND ADVANCES TO CUSTOMERS (continued)

c)  Movement in allowance for impairment of loans and advances to customers (continued)

Stage 1

Commercial Bank

Stage 2

Stage 3

Wholesale 

Banking

Retail 

Banking

Wholesale 

Banking

Retail 

Banking

Wholesale 

Banking

Retail 

Banking

Stage 1

Stage 2

Stage 3

Stage 1

Stage 2

Stage 3

Subsidiaries

Total 
Commercial 
Bank

Alternatif bank

Total 
Alternatif 
Bank

Others

Total

(Figures in QAR ‘000s)

30,393

43,181

680,475

11,938

1,449,129 1,009,833

3,224,949

(23,192)

259,813

373,228

609,849

-

-

-

-

-

786,566
(76,792)
(540,530)
-
3,394,193

54,931
(64,568)
-
8,832
(23,997)

100,991
(218,257)
-
(30,081)
112,466

144,353
199,975
(494,310)
(32,035)
191,211

300,275
(82,850)
(494,310)
(53,284)
279,680

-

-

-
-
-
-
-

-

-

-
-
-
-
-

11,827

3,846,625

-

-
(28)
-
-
11,799

-

1,086,841
(159,670)
(1,034,840)
(53,284)
3,685,672

(Figures in QAR ‘000s)

Stage 1

Stage 2

Stage 3

Stage 1

Stage 2

Stage 3

Subsidiaries

Total 
Commercial 
Bank

Alternatif bank

Total 
Alternatif 
Bank

Others

Total

3,749,130

-

-

512,865

512,865

934,173

(41,914)

423,729

-

381,815

1,591,138
(294,641)
(2,754,851)
-
3,224,949

122,381
(103,358)
(301)
-
(23,192)

23,900
(75,250)
6,919
(119,485)
259,813

175,679
(37,831)
(135,339)
(142,146)
373,228

321,960
(216,439)
(128,721)
(261,631)
609,849

-

-

-
-
-
-
-

-

-

-
-
-
-
-

12,368

4,274,363

-

1,315,988

-
(541)
-
-
11,827

1,913,098
(511,621)
(2,883,572)
(261,631)
3,846,625

143

Notes to the Consolidated Financial Statements continued11. 

 INVESTMENT SECURITIES

Fair value through other comprehensive income (FVOCI)
Fair value through profit & loss (FVTPL)
Amortised cost (AC)

Accrued interest

(Figures in QAR ‘000s)
2018
(Restated)

2019

4,899,768
1,786,054
20,012,686
26,698,508
145,718
26,844,226

3,992,624
1,099,791
17,015,392
22,107,807
98,270
22,206,077

The carrying value of investment securities pledged under repurchase agreements (REPO) is QAR 10,610 million (2018: 
QAR 7,656 million).

a)  Fair value through other comprehensive income

Equities
State of Qatar debt securities
Debt and other securities*
Total

Equities
State of Qatar debt securities
Debt and other securities*
Total

(Figures in QAR ‘000s)
2019
Unquoted

Total

5,198
-
53,898
59,096

2018
Unquoted

110,774
-
42,690
153,464

5,198
3,624,920
1,269,650
4,899,768

Total

110,774
2,568,724
1,313,126
3,992,624

Quoted

-
3,624,920
1,215,752
4,840,672

Quoted

-
2,568,724
1,270,436
3,839,160

* Fixed rate securities and floating rate securities amounted to QAR 1,201 million and QAR 69 million respectively (2018: 
QAR 1,311 million and QAR 2 million respectively).

144

Notes to the Consolidated Financial Statements continued 
 
 
11. 

INVESTMENT SECURITIES (continued)

(b) 

 Fair value through profit & loss

Equities
State of Qatar debt securities
Debt and other securities
Investment funds
Total

Equities
State of Qatar debt securities
Debt and other securities
Investment funds
Total

c)  Amortised Cost

By Issuer

State of Qatar debt securities
Debt and other securities
Total

By Interest Rate

Fixed Rate Securities
Floating Rate Securities
Total

(Figures in QAR ‘000s)
2019
Unquoted

Total

8,321
-
36,400
24,402
69,123

2018
Unquoted

26,752
-
36,400
36,101
99,253

399,039
111,000
1,244,174
31,841
1,786,054

Total

596,448
61,000
380,174
62,169
1,099,791

(Figures in QAR ‘000s)
2019
Unquoted

Total

-
281,882
281,882

15,533,030
4,479,656
20,012,686

(Figures in QAR ‘000s)
2019
Unquoted

Total

281,882
-
281,882

19,859,180
153,506
20,012,686

Quoted

390,718
111,000
1,207,774
7,439
1,716,931

Quoted

569,696
61,000
343,774
26,068
1,000,538

Quoted

15,533,030
4,197,774
19,730,804

Quoted

19,577,298
153,506
19,730,804

145

Notes to the Consolidated Financial Statements continued11. 

INVESTMENT SECURITIES (continued)

c)  Amortised Cost (continued)

By Issuer

State of Qatar debt securities
Debt and other securities*
Total

By Interest Rate

Fixed Rate Securities
Floating Rate Securities
Total

(Figures in QAR ‘000s)
2018
Unquoted

Total

1,605,250
-
1,605,250

14,088,212
2,927,180
17,015,392

(Figures in QAR ‘000s)
2018
Unquoted

Total

-
-
-

16,884,538
130,854
17,015,392

Quoted

12,482,962
2,927,180
15,410,142

Quoted

16,884,538
130,854
17,015,392

* Investment in securities include an amount of Nil (2018: QAR 1.92 billion) in a subsidiary which were re-classified and 
designated as amortized cost from FVOCI. The associated FVR within the statement of OCI increased by Nil (2018: QAR 
202 million) with a corresponding increase in the carrying value of the investment. The profit and loss impact impact was 
not material.

12.  INVESTMENT IN ASSOCIATES AND A JOINT ARRANGEMENT

The Group’s investment in associates and a joint arrangement are as follows:

Balance at 1 January
Share of results -(note 22)
Cash dividend - (note 22)
Other movements
Reclassified from asset held for sale - (note 13)*
Impairment of investment in an associate
Balance at 31 December

(Figures in QAR ‘000s)
2018
(Restated)

2019

4,512,940
(6,799)
(93,072)
22,051
-
(413,881)
4,021,239

2,088,158
181,483
(76,627)
(239,665)
2,559,591
-
4,512,940

* Reclassified assets held for sale includes rights issue by UAB in 2018, amounting to QAR 272 million.

146

Notes to the Consolidated Financial Statements continued 
 
 
12.  INVESTMENT IN ASSOCIATES AND A JOINT ARRANGEMENT (continued)

Name of the 
Entity

National Bank of 
Oman SAOG 
(‘NBO’)
United Arab Bank 
PJSC (‘UAB’)*
Massoun 
Insurance 
Services L.L.C

Classification

Country Activities

2019

2018
(Restated)

%

Carrying Value and % of interest held

Price  
per share 
(QAR)

%

(Figures in QAR ‘000s)

Associate

Oman

Banking

2,163,815

34.9% 2,083,707

34.9%

1.74

Associate

UAE

Banking

1,849,500 40.0% 2,416,630 40.0%

0.99

Joint venture

Qatar

Insurance 
brokerage

7,924 50.0%

12,603 50.0% Not listed

4,021,239

4,512,940

** Refer to note 13
The summarised financial position and results of NBO and UAB as at the end of reporting period is as follows:

Total assets
Total liabilities
Operating income
Net profit
Total comprehensive income
Share of results

(Figures in QAR ‘000s)
2018
(Restated)

2019

53,395,161
46,000,933
1,752,987
38,419
129,713
(9,370)

54,093,441
46,515,921
1,861,059
554,895
450,597
177,698

13.  ASSET HELD FOR SALE

The Group had previously classified its investment in UAB as an asset held for sale as they were under advanced stages of 
discussion  with  a  third  party  which  was  not  realized.  The  management  has  hence  reclassified  the  investment  to  an 
Investment in an Associate in fourth quarter of 2019, effective from 1 January 2019 with prior year balances restated in line 
with IFRS.

147

Notes to the Consolidated Financial Statements continued 
 
 
14  PROPERTY AND EQUIPMENT

Land and 
buildings

Right of  
use assets

Leasehold 
improvements

Furniture 
and 
equipment

Motor 
vehicles

Capital 
work in 
progress

Total

(Figures in QAR ‘000s)

Cost
Balance at 1 January 2018
Additions / transfers
Revaluation on land & buildings
Disposals
Exchange differences
Balance at 31 December 2018

1,998,459
177,909
21,592
(414)
(21,264)
2,176,282

-
-
-
-
-
-

Balance at 1 January 2019
Adjustment on transition to IFRS 16
Additions / transfers
Revaluation on land & buildings
Disposals
Exchange differences
Balance at 31 December 2019

2,176,282
-
6,543
-
(6)
(18,334)
2,164,485

-
142,020
28,981
-
(4,282)
(1,178)
165,541

Accumulated depreciation
Balance at 1 January 2018
Depreciation for the year
Revaluation on land & buildings
Disposals
Exchange differences
Balance at 31 December 2018

Balance at 1 January 2019
Depreciation for the year
Revaluation on land & buildings
Disposals
Exchange differences
Balance at 31 December 2019

Net carrying amounts
Balance at 31 December 2018
Balance at 31 December 2019

48,351
39,629
-
-
(211)
87,769

87,769
32,057
-
(1)
(311)
119,514

-
-
-
-
-
-

-
34,220
-
(692)
(603)
32,925

135,713
6,067
-
(11,000)
(11,820)
118,960

1,184,804
79,056
-
(12,014)
(20,282)
1,231,564

1,231,564
118,960
-
-
58,274
7,724
-
-
(5,898)
(5,729)
(3,095)
(6,192)
117,860 1,277,748

113,324
4,424
-
(7,652)
(6,711)
103,385

103,385
3,921
-
(3,444)
(1,660)
102,202

985,508
84,534
-
(11,687)
(14,018)
1,044,337

1,044,337
79,023
-
(5,296)
(3,512)
1,114,552

4,825
456
-
(905)
(217)
4,159

4,159
-
3,891
-
(38)
(231)
7,781

3,294
640
-
(901)
(168)
2,865

2,865
773
-
(31)
(46)
3,561

417,663
8,641
-
-
-
426,304

3,741,464
272,129
21,592
(24,333)
(53,583)
3,957,269

426,304
-
66,747
-
-
-

3,957,269
142,020
172,160
-
(15,953)
(29,030)
493,051 4,226,466

-
-
-
-
-
-

-
-
-
-
-
-

1,150,477
129,227
-
(20,240)
(21,108)
1,238,356

1,238,356
149,994
-
(9,464)
(6,132)
1,372,754

2,088,513
2,044,971

-
132,616

15,575
15,658

187,227
163,196

1,294
4,220

426,304
2,718,913
493,051 2,853,712

Right of use asset pertains to the following:
Land and buildings
Vehicles

148

2019
131,592
1,024

Notes to the Consolidated Financial Statements continued15.  INTANGIBLE ASSETS

Cost
Balance at 1 January 2018
Additions / transfers
Acquisitions
Disposals
Exchange differences
Balance at 31 December 2018

Balance at 1 January 2019
Additions / transfers
Acquisitions
Disposals
Exchange differences
Balance at 31 December 2019

Amortisation and Impairment
Balance at 1 January 2018
Amortisation during the year
Acquisitions
Impairment during the year
Exchange differences
Balance at 31 December 2018

Balance at 1 January 2019
Amortisation during the year
Acquisitions
Impairment during the year
Exchange differences
Balance at 31 December 2019

Net carrying amounts
Balance at 31 December 2018
Balance at 31 December 2019

Goodwill

Brand

Customer 
relationship

Core 
deposit

(Figures in QAR ‘000s)
Internally 
developed 
software

Total

251,220
-
-
-
(70,971)
180,249

180,249
-
-
-
(20,593)
159,656

49,800
-
-
-
-
49,800

49,800
-
-
-
-
49,800

87,863
5,001
-
-
(23,463)
69,401

69,401
-
3,464
-
(6,976)
65,889

46,940
3,449
-
-
(12,360)
38,029

38,029
3,414
-
-
(2,955)
38,488

286,479
-
-
-
(15,718)
270,761

270,761
-
-
-
15,488
286,249

147,576
36,894
-
-
-
184,470

184,470
36,892
-
-
-
221,362

73,878
-
-
-
(6,165)
67,713

67,713
-
-
-
2,758
70,471

33,292
8,323
-
-
-
41,615

41,615
8,323
-
-
-
49,938

28,300
9,301
-
(188)
(7,418)
29,995

727,740
14,302
-
(188)
(123,735)
618,119

618,119
29,995
-
-
14,180
10,716
-
-
(11,754)
(2,431)
38,280 620,545

19,954
6,083
-
-
(4,881)
21,156

21,156
6,394
-
-
(2,970)
24,580

297,562
54,749
-
-
(17,241)
335,070

335,070
55,023
-
-
(5,925)
384,168

130,449
109,856

31,372
27,401

86,291
64,887

26,098
20,533

8,839
13,700

283,049
236,377

149

Notes to the Consolidated Financial Statements continued15.  INTANGIBLE ASSETS (continued)

Impairment testing for CGU containing goodwill
For the purpose of impairment testing, goodwill is allocated to the Group’s CGU-Alternatifbank. A cost of equity of 24.7% 
and a terminal growth rate of 2.5 % were used to estimate the recoverable amount of Alternatifbank.

The recoverable amount for the CGU has been calculated based on the ‘Value in Use Method’, determined by discounting 
the future cash flows expected to be generated from the continuing use of the CGU. The discount rate was a pre-tax 
measure based on the Government Bonds 10 year yield TL, adjusted for an equity market risk premium and equity beta.

Five years of cash flows are included in the discounted cash model. A long term growth rate into perpetuity has been 
determined as the lower of the nominal GDP rates for the country in which CGU operate and the long term compound 
annual profit before taxes, depreciation and amortization growth rate estimated by the management. The key assumptions 
described above may change as economic and market conditions change.

No impairment loss is recognized in 2019 nil (2018: nil) as the recoverable amount of this CGU was determined to be 
higher than its carrying amount.

16.  OTHER ASSETS

Accrued income
Prepaid expenses
Accounts receivable
Repossessed collateral*
Positive fair value of derivatives (note 37)
Clearing cheques
Others

(Figures in QAR ‘000s)
2019
2018

69,973
56,441
615,812
4,531,182
764,320
240,094
822,183
7,100,005

68,481
60,366
392,869
2,605,213
371,716
218,861
642,109
4,359,615

*This represents the value of the properties acquired in settlement of debts and subsequent additions, which have been 
stated at their carrying value net of any allowance for impairment and credit enhancement. The estimated market values 
of these properties at the end of the reporting period are not materially different from the carrying values.

17.  DUE TO BANKS

Balances due to central banks
Current accounts
Placement with banks
Repurchase agreements with banks
Accrued interest
Total

150

(Figures in QAR ‘000s)
2019
2018

1,193,687
844,499
11,107,326
9,223,815
161,455
22,530,782

561,311
323,873
6,773,721
6,161,638
129,916
13,950,459

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
18.  CUSTOMER DEPOSITS

Current and call deposits
Saving deposits
Time deposits

Accrued interest
Total

Government
Government and semi government agencies
Individuals
Corporate
Non-banking financial institutions

Accrued interest

19.  DEBT SECURITIES

EMTN unsecured Programme – Senior unsecured notes *
Senior Notes*
Subordinated Notes *
Others#
Accrued interest
Total

(Figures in QAR ‘000s)
2019
2018

18,712,151
4,746,766
52,381,708
75,840,625
455,967
76,296,592

16,310,290
4,389,075
50,622,085
71,321,450
464,333
71,785,783

(Figures in QAR ‘000s)
2019
2018

6,788,520
12,286,077
24,049,009
28,516,188
4,200,831
75,840,625
455,967
76,296,592

10,610,571
8,641,978
22,064,871
26,865,471
3,138,559
71,321,450
464,333
71,785,783

(Figures in QAR ‘000s)
2019
2018

7,038,935
466,805
1,261,225
727,556
30,069
9,524,590

7,809,032
2,888,175
3,441,222
1,860,110
73,207
16,071,746

* The following table provides the breakdown of the Debt Securities as at close of 31 December 2019.

151

Notes to the Consolidated Financial Statements continued 
19.  DEBT SECURITIES (continued)

Instrument

Issuer

Issued amount

Issued on Maturity

Coupon

Senior Notes

Subordinated Notes

EMTN - Senior notes

CBQ Finance Ltd
CBQ Finance Ltd
CBQ Finance Ltd
CBQ Finance Ltd
CBQ Finance Ltd
CBQ Finance Ltd
CBQ Finance Ltd
CBQ Finance Ltd
Alternatifbank
Alternatifbank
Alternatifbank
Alternatifbank
Alternatifbank
Alternatifbank
Alternatifbank
Alternatifbank
Alternatifbank
Alternatifbank
Alternatifbank
Alternatifbank
Alternatifbank
Alternatifbank
Alternatifbank
Alternatifbank
Alternatifbank
Alternatifbank
* Issued for and Guaranteed by the Bank
# Others include Commercial Papers and certificate of deposits issued by the bank.

USD 750 million *
USD 500 million *
CHF 335 million *
CHF 150 million *
CHF 100 million *
USD 36 million *
USD 25 million *
USD 24.9 million *
USD 297 million
USD 50 million
TL 50 million
TL 30 million
TL 87 million
TL 9 million
TL 113 million
TL 59 million
TL 26 million
TL 51 million
TL 40 million
TL 35 million
TL 43 million
TL 8 million
TL 93 million
TL 115 million
TL 13 million
TL 8 million

Jun-16
May-18
Mar-18
Oct-19
Oct-18
Feb-19
Sep-19
Nov-19
Apr-16
Jun-15
Aug-19
Nov-19
Nov-19
Nov-19
Nov-19
Nov-19
Nov-19
Nov-19
Nov-19
Dec-19
Dec-19
Dec-19
Dec-19
Dec-19
Dec-19
Dec-19

Jun-21
May-23
Mar-21
Oct-23
Oct-22
Feb-24
Sep-22
Nov-21
Apr-26
Jun-25
Aug-21
Jan-20
Feb-20
Jan-20
Jan-20
Jan-20
Jan-20
Feb-20
Feb-20
Feb-20
Feb-20
Mar-20
Mar-20
Mar-20
Mar-20
Mar-20

Fixed Rate 3.25%
Fixed Rate 5.00%
Fixed Rate 0.697%
Fixed Rate 0.38%
Fixed Rate 1.115%
LIBOR + 1.95%
LIBOR + 1.15%
LIBOR + 1%
Fixed Rate 8.75%
LIBOR +6.00%
Fixed Rate 14.29%
Fixed Rate 13.13%
Fixed Rate 12.50%
Fixed Rate 12.61%
Fixed Rate 12.94%
Fixed Rate 12.50%
Fixed Rate 12.23%
Fixed Rate 12.28%
Fixed Rate 11.60%
Fixed Rate 11.62%
Fixed Rate 11.71%
Fixed Rate 10.58%
Fixed Rate 10.86%
Fixed Rate 10.72%
Fixed Rate 10.44%
Fixed Rate 10.25%

152

Notes to the Consolidated Financial Statements continued 
 
19.  DEBT SECURITIES (continued)

Movement in debt securities are analysed as follows:

Balance at 1 January
Additions
Repayments
Amortisation of discount and transaction cost
Accrued interest
Exchange difference
Balance at 31 December

The table below shows the maturity profile of debt securities:

Up to 1 year
Between 1 and 3 years
Over 3 years
Total

20.  OTHER BORROWINGS

Bilateral loans
Syndicated loans
Others
Accrued interest
Total

(Figures in QAR ‘000s)
2019
2018

16,071,746
3,486,978
(9,932,780)
23,826
(43,138)
(82,042)
9,524,590

11,604,890
9,508,091
(5,055,194)
29,119
73,207
(88,367)
16,071,746

(Figures in QAR ‘000s)
2019
2018

1,193,838
4,568,449
3,762,303
9,524,590

7,958,305
4,679,586
3,433,855
16,071,746

(Figures in QAR ‘000s)
2019
2018

180,559
4,616,940
7,144,995
100,673
12,043,167

-
4,848,032
3,453,796
77,906
8,379,734

153

Notes to the Consolidated Financial Statements continued 
 
20.  OTHER BORROWINGS (continued)

Movements in other borrowings are as follows:

Balance at 1 January
Additions
Repayments
Fair value adjustment on consolidation of Abank
Amortisation of discount and transaction cost
Accrued interest
Exchange difference
Balance at 31 December

The table below shows the maturity profile of other borrowings:

Up to 1 year
Between 1 and 3 years
Over 3 years
Total

(Figures in QAR ‘000s)
2019
2018

8,379,734
7,793,321
(3,735,723)
-
12,077
22,767
(429,009)
12,043,167

9,303,365
6,583,404
(6,634,330)
(37,291)
13,724
77,906
(927,044)
8,379,734

(Figures in QAR ‘000s)
2019
2018

7,102,050
4,134,116
807,001
12,043,167

3,526,421
4,096,190
757,123
8,379,734

154

Notes to the Consolidated Financial Statements continued 
 
21.  OTHER LIABILITIES

Accrued expense payable
Other provisions (Note i)
Negative fair value of derivatives (Note 37)
Unearned income
Cash margins
Accounts payable
Directors’ remuneration and meeting attendance fee
Provision for sports and social activities support fund (“Daam”) (note 24)
Dividend payable
Managers’ cheque and payment order
Unclaimed balances
Due for trade acceptances
Deferred tax liabilities
Lease liabilities (Note ii)
Employees’ benefit liability (Note32 and Note iii)
Income tax payable
Others
Net impairment losses on loan commitments and financial guarantees
Total

(Figures in QAR ‘000s)
2019
2018

148,459
194,270
526,643
231,416
663,044
650,715
18,500
50,526
23,373
46,841
12,609
1,480,885
649
133,333
117,462
25,596
965,052
95,753
5,385,126

127,238
215,723
353,499
228,529
652,083
443,407
18,500
41,580
19,640
28,164
11,010
1,766,122
12,123
-
-
26,634
835,344
103,972
4,883,568

(i)  Other provisions

Provident 
fund (a)

Pension 
fund (b)

(Figures in QAR ‘000s)
Total 
Total
 2019
2018

Balance at 1 January
Provision made during the year (note 32)
Earnings of the fund
Provident fund – staff contribution
Transferred to state retirement fund authority
Payment during the year
Exchange difference
Balance at 31 December

213,005
13,327
5,530
5,627
-
(43,117)
(503)
193,869

2,701
9,156
-
4,801
(16,247)
(10)
-
401

215,706
22,483
5,530
10,428
(16,247)
(43,127)
(503)
194,270

225,099
19,368
5,968
12,802
(15,460)
(29,838)
(2,216)
215,723

(a)  The provident fund includes the Group’s obligations for end of service benefits to expatriate staff per Qatar labour law 

and the employment contracts

(b)  Pension fund contributions in respect of the national staff are paid to the State administered retirement fund at the 
end of each month. The Group has no further payment obligations once the contributions have been paid. The 
contributions are recognized when they are due.

155

Notes to the Consolidated Financial Statements continued 
 
21.  OTHER LIABILITIES (continued)

(ii)  Lease liabilities

The table below shows the maturity profile of lease liabilities:

Up to 1 year
Above 1 year
Total

2019

2018

26,534
106,799
133,333

-
-
-

(iii)  Employees’ benefit liability

The Bank has granted performance rights to employees including senior management. Performance rights represent a 
contingent right to receive a cash payment by referencing to the value of Bank shares during a specified period of time. 
These performance rights do not provide any entitlement to receive Bank shares, voting rights or dividends associated 
with them. The fair value at the grant date was estimated using the Black Scholes model, considering the terms and 
conditions  upon  which  the  performance  rights  were  granted.  Performance  rights  will  be  settled 
in  cash. 
The following tables list the inputs to the model used for plan for the year ended 31 Dec 2019:

Expected volatility (%)
Dividend yield (%)
Risk - free int. rate (%)

Number of performance rights
Vesting period
Share price (QAR)
Average strike price (QAR)

Max

Min

30.88%
9.92%
3.05%

26.78%
3.28%
2.43%

180.7 million
3 years
4.7
3.56

156

Notes to the Consolidated Financial Statements continued 
 
22.  EQUITY

(a)  Share capital

The issued, subscribed and paid up share capital of the Bank is QAR 4,047,253,750 (2018: QAR 4,047,253,750) divided 
into 4,047,253,750 (2018: 404,725,375) ordinary shares of QAR 1 each (2018: QAR 10 each).

Authorised number of ordinary shares
Nominal value of ordinary shares (QAR)
Issued and paid up capital (in thousands of Qatar Riyals)

(Figures in QAR ‘000s)
2019
2018

4,047,253,750
1
4,047,254

404,725,375
10
4,047,254

On 20 March 2019, the Extraordinary General Meeting of the Bank, shareholders approved the par value of the ordinary 
share to be QAR 1 instead of QAR 10, as per the instructions of Qatar Financial Markets Authority, and amendment of the 
related Articles of Association. The share split was implemented on 09 June 2019 and the total number of shares were 
increased  from  404,725,375  to  4,047,253,750  ordinary  shares.  Consequently,  Earnings  per  share  for  comparative 
periods has been restated to reflect this.

At  31  December  2019,  the  authorised  share  capital  comprised  4,047,254  thousand  ordinary  share  (2018:  404,725 
thousand).

The holders of ordinary shares are entitled to receive dividends as declared from time to time and are entitled to one vote 
per share at shareholders’ Annual/Extra-ordinary General meeting of the Bank.

(b)  Legal reserve

The legal reserve of Commercial Bank and Alternatifbank are QAR 9,740 million (2018: QAR 9,652 million) and QAR 96 
million (2018: QAR 89 million) respectively.

In accordance with Qatar Central Bank Law No 13 of 2012, 10% of the net profit of the Group for the year is required to be 
transferred to legal reserve. Share premium collected from the issuance of new shares and sale of treasury shares is also 
transferred to legal reserve. Transfer to legal reserve from net profit is mandatory until the legal reserve equals 100% of 
the paid up capital. This reserve is not available for distribution except in circumstances specified in Qatar Commercial 
Companies Law No 11 of 2015 and is subject to pre-approval from QCB.

In accordance with the Turkish Commercial code, an entity is required to transfer 5% of net profit until the legal reserve is 
equal to 20% of issued and fully paid up share capital. Rate for transfer to legal reserve goes up to 10% of net profit 
allocated for distribution excluding the first 5% of the allocated profit. Share premium and proceeds from cancelled 
shares, if any net of related expenses are also transferred to legal reserve.

(c)  General reserve

As per the Bank’s Articles of Association, the general reserve may only be used in accordance with a resolution from the 
General Assembly upon the Board of Directors recommendation and after obtaining Qatar Central Bank approval.

157

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
22.  EQUITY (continued)

(d)  Risk reserve

In accordance with QCB regulations, a risk reserve should be maintained created to cover contingencies on both the 
public and private sector financing assets, with a minimum requirement of 2.50% of the total loans and advances of the 
Group inside and outside Qatar after the exclusion of the credit impairment losses and interest in suspense. The finance 
provided to/or secured by the Ministry of Finance or finance against cash guarantees is excluded from the gross direct 
finance. On 1st January 2018, after QCB approval QAR 1,529 millions was appropriated from risk reserve for transition 
adjustment on adoption of IFRS 9. During the year QAR 535 million (2018: QAR 525 million) was transferred to the risk 
reserve account as per QCB approval.

(e)  Fair value reserve

The fair value reserve arises from the revaluation of the investment securities through FVOCI, cash flow hedges and 
change of post acquisition fair value reserve of its associates and a joint arrangement.

Fair value reserve

Balance as at 1 January
Changes due to adoption of IFRS 9:
Transfer to Amortised cost
Transfer from retained earnings
Restated balance at beginning of the year
Impact of revaluation (IFRS 9) :
- on equity securities
- on debt securities

Net amount Transferred to Income statement
Net movement in effective portion of Cash Flow hedges
Net change in fair value of investment in associates
FVOCI instrument loss transferred to Retained earnings
Net movement during the year
Balance as at 31 December

(Figures in QAR ‘000s)
2018
(Restated)

2019

(96,333)

(44,500)

-
-
(96,333)

(34,072)
663,769
(9,091)
9,053
22,051
44,717
696,427
600,094

32,980
(51,510)
(63,030)

(19,484)
2,355
(10,228)
24,436
(30,382)
-
(33,303)
(96,333)

(f)  Treasury shares

Treasury shares represents ordinary shares of The Commercial Bank (P.S.Q.C) with nominal value of QAR 1 each. These 
shares are carried at cost of QAR 2.747 each. Treasury shares are presented as a deduction from equity.

(g)  Foreign currency translation reserve

The translation reserve comprises all foreign exchange differences arising from the translation of the financial statements 
of foreign operations.

158

Notes to the Consolidated Financial Statements continued 
 
 
 
22.  EQUITY (continued)

(h)  Other reserves

This includes the Group’s share of profit from investment in associates and a joint arrangement and non-distributable 
profit of subsidiaries, net of cash dividend received, as required by QCB regulations as follows:

(Figures in QAR ‘000s)
2018
(Restated)

2019

Balance as at 1 January
Transition adjustments on adoption of IFRS 9 on 1 January 2018
Share of result of associates and a joint arrangement (note 12)
Dividend from associates and a joint arrangement (note 12)
Net movement
Balance as at 31 December

959,764
-
(6,799)
(93,072)
(99,871)
859,893

1,064,189
(209,281)
181,483
(76,627)
104,856
959,764

(i)  Proposed dividend

The Board of Directors has proposed a cash dividend of 20% for the year 2019 (2018: 15% cash dividend). This proposal 
is subject to approval at the Annual General Assembly.

(j)  Dividends

A cash dividend of 15% for the year 2018 (2017: 10% cash dividend), was approved at the Annual General Assembly held 
on 20 March 2019 and distributed to shareholders.

(k)  Revaluation reserve

This represents the surplus on revaluation of land and buildings that are used in Group’s operations and is not available for 
distribution until the related assets have been disposed off or used.

(l) 

Instruments eligible for additional capital
In December 2013; the Bank raised regulatory tier 1 capital of QAR 2 billion by issuing unsecured perpetual non-cumulative 
unlisted Tier 1 notes. The coupon payments are discretionary and non-cumulative. On the first call date of 30 December 
2019, the interest rates on the notes have been agreed at 5.15% (previous rate 6%) and thereafter to be reset at a 
prevailing sixth year mid-swap rate plus margin every sixth year which will be at 30 December 2025.

In February 2016, the Bank raised additional regulatory tier 1 capital of QAR 2 billion by issuing unsecured perpetual non-
cumulative unlisted Tier 1 notes. The coupon payments are discretionary and non-cumulative and priced at a fixed rate of 
6% per annum, payable annually until the first call date and thereafter to be reset at a prevailing sixth year mid-swap rate 
plus margin every sixth year. As per amendments required by Qatar Central Bank the first call date was amended from 27 
February 2022 to 31 December 2021.

The Notes are ranked junior to the Bank’s existing unsubordinated obligations including existing subordinated debt and 
depositors, pari passu to all current and future subordinated obligations and senior to the ordinary shares issued by the 
Bank.

159

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
22.  EQUITY (continued)

(l) 

Instruments eligible for additional capital (continued)
The  Notes  have  no  fixed  redemption  date  and  the  Bank  can  only  redeem  the  Notes  in  the  limited  circumstance  as 
mentioned in the term sheet i.e. regulatory / tax redemption and other general redemption conditions solely at the Bank’s 
discretion. The Bank might be required to write-off the proposed Capital issue, if a “loss absorption” event is triggered and 
the Bank has non-discretionary obligation to deliver cash or financial assets. These notes have been classified under 
equity.

23.  OTHER COMPREHENSIVE INCOME

Changes in fair value of investments in debt securities designated at FVOCI (IFRS 9):
Positive change in fair value
Negative change in fair value
Net change in fair value
Net amount transferred to profit or loss*
Foreign currency translation differences for foreign operation
Share of other comprehensive income of associates and a joint arrangement
Net changes in FV of Cash Flow hedges
Net changes in fair value of equity investments designated at FVOCI (IFRS 9):
Net changes in FV of equity investments – FVOCI
Share of other comprehensive income of associates and a joint arrangement
Revaluation Reserve
Total other comprehensive income

(Figures in QAR ‘000s)
2018
(Restated)

2019

666,739
(2,970)
663,769
(9,091)
(129,811)
28,059
9,053
561,979
(34,072)
(6,008)
-
521,899

68,543
(66,415)
2,128
(10,001)
(432,940)
(24,959)
24,436
(441,336)
(19,484)
(5,423)
19,126
(447,117)

*Net amount transferred to profit or loss includes a positive change in fair value of QAR 9.7 million (2018: QAR 10.4 million) 
and a negative change in fair value of QAR 0.6 million (2018: QAR 0.4 million).

24.  CONTRIBUTION TO PROVISION FOR SPORTS AND SOCIAL ACTIVITIES SUPPORT FUND (“DAAM”)

Pursuant to Law No. 13 of 2008, the Bank made an appropriation of QAR 50.5 million (2018: QAR 41.6 million) from 
retained earnings for its contribution to the Social and Sports Activities Support Fund (“Daam”) of Qatar. This amount 
represents 2.5% of the net profit of the Group for the year ended 31 December 2019.

160

Notes to the Consolidated Financial Statements continued 
 
 
25.  INTEREST INCOME

Loans and advances to customers
Debt securities
Amounts deposited with banks
Amounts deposited with central bank

(Figures in QAR ‘000s)
2019
2018

5,220,424
1,148,964
375,151
50,871
6,795,410

4,811,277
895,035
321,830
49,180
6,077,322

The amounts reported above include interest income, calculated using the effective interest method, that relate to, at 
amortized cost QAR 6,459 million (2018 : QAR 5,763 million) and at fair value QAR 336 million (2018: QAR 314 million).

26.  INTEREST EXPENSE

Customer deposits
Debt securities
Other borrowings
Interest expense on lease liabilities
Amount deposited by central banks and other banks

(Figures in QAR ‘000s)
2019
2018

2,348,258
644,014
393,231
11,149
435,575
3,832,227

2,291,014
591,718
364,976
-
347,292
3,595,000

The  amounts  reported  above  include  interest  expense,  calculated  using  the  effective  interest  method,  on  financial 
liabilities at amortised cost.

27.  FEE AND COMMISSION INCOME

Loans and advances
Credit and debit card fees
Indirect credit facilities
Banking and other operations
Investment activities for customers

(Figures in QAR ‘000s)
2019
2018

366,114
458,963
168,011
251,633
44,499
1,289,220

327,352
438,709
180,091
137,962
33,851
1,117,965

161

Notes to the Consolidated Financial Statements continued 
 
28.  FEE AND COMMISSION EXPENSE

Credit and debit card fees
Brokerage services
Others

29.  NET FOREIGN EXCHANGE GAIN

(Figures in QAR ‘000s)
2019
2018

288,162
11,391
74,821
374,374

269,986
23,805
66,936
360,727

(Figures in QAR ‘000s)
2019
2018

Dealing in foreign currencies & revaluation of spot assets

281,045

202,247

30.  INCOME FROM INVESTMENT SECURITIES

Net gain on disposal of investment securities measured at fair value
Net Change in Fair-value of Investment securities
Dividend income

31.  OTHER INCOME

Rental and other income

32.  STAFF COSTS

Salary and benefits (Note)
Health care and medical insurance expenses
Staff end of services and pension fund contribution (note 21 (i))
Training and education

Note: Salary and benefits include performance rights charge of QAR 117.5 million.

162

(Figures in QAR ‘000s)
2019
2018

25,237
39,405
4,351
68,993

10,267
(34,398)
5,305
(18,826)

(Figures in QAR ‘000s)
2019
2018

118,578

85,576

(Figures in QAR ‘000s)
2019
2018

754,687
17,028
22,483
2,154
796,352

637,954
16,997
19,368
2,147
676,466

Notes to the Consolidated Financial Statements continued 
33.  OTHER EXPENSES

Marketing and advertisement
Professional fees
Communication, utilities and insurance
Board of Directors’ remuneration
Occupancy, IT consumables and maintenance
Travel and related costs
Printing and stationery
Outsourcing service costs
Others

(Figures in QAR ‘000s)
2019
2018

26,842
16,325
46,914
18,500
41,486
1,684
4,376
38,158
32,359
226,644

38,021
25,671
50,232
18,500
68,328
1,800
6,498
46,361
57,482
312,893

34.  EARNINGS PER SHARE

Earnings per share of the Bank is calculated by dividing profit for the year attributable to the equity holders of the Bank by 
the weighted average number of ordinary shares in issue during the year:

Basic and diluted
Profit for the year attributable to the equity holders of the Bank
Less: Dividend on Instrument eligible for additional capital
Profit for EPS calculation

(Figures in QAR ‘000s)
2018
(Restated)

2019

2,021,040
(240,000)
1,781,040

1,673,924
(240,000)
1,433,924

Weighted average number of outstanding shares in thousands (Note 22 (a))
Basic and diluted earnings per share (QAR)

4,047,254
0.44

4,047,254
0.35

163

Notes to the Consolidated Financial Statements continued 
35.  CONTINGENT LIABILITIES AND CAPITAL COMMITMENTS

a)  Contingent liabilities
Unutilized credit facilities
Guarantees
Letters of credit
Total

b)  Capital commitments

Total

(Figures in QAR ‘000s)
2019
2018

4,287,871
21,353,539
1,706,950
27,348,360

4,373,836
22,057,901
2,148,781
28,580,518

421,352

157,569

Unused facilities
Commitments  to  extend  credit  represent  contractual  commitments  to  make  loans  and  revolving  credits.  The  total 
contractual amounts do not necessarily represent future cash requirements, since commitments may expire without 
being drawn upon.

Guarantees and letters of credit
Guarantees and letters of credit make the group liable to make payments on behalf of customers in the event of a specific 
event. Guarantees and standby letters of credit carry the same credit risk as loans.

36.  CASH AND CASH EQUIVALENTS

Cash and balances with central banks *
Due from banks up to 90 days

*Cash and balances with central banks exclude the mandatory cash reserve.

(Figures in QAR ‘000s)
2019
2018

2,453,619
7,602,352
10,055,971

3,184,658
6,799,888
9,984,546

164

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
 
 
 
 
 
37.  DERIVATIVES

Positive  
fair value

Negative 
fair value

Notional 
amount

within  
3 months

3 - 12 
months

(Figures in QAR ‘000s)
More than 
5 years

1-5 years

At 31 December 2019
Derivatives held for 
trading:
Interest rate swaps
Forward foreign exchange 
contracts and others
Derivatives held for  
fair value hedges:
Interest rate swaps
Derivatives held for  
cash flow hedges:
Forward foreign exchange 
contracts & others
Interest rate swaps
Total

At 31 December 2018
Derivatives held for trading:
Interest rate swaps
Forward foreign exchange 
contracts & others
Derivatives held for fair value 
hedges:
Interest rate swaps
Derivatives held for cash flow 
hedges:
Forward foreign exchange 
contracts & others
Interest rate swaps
Total

439,654

333,780 12,540,390

30,599

1,936,671

4,004,935

6,568,185

237,389

113,847

47,722,621

14,873,925

3,979,028

19,924,049

8,945,619

86,578

8,086

3,713,772

-

62,289

4,426,448

-

-

-

-

1,092,122

2,621,650

4,426,448

-

699
764,320

210,529

147,758

8,641

-
526,643 68,929,415 14,904,524 6,282,804 29,606,633 18,135,454

159,079

526,184

367,105

-

119,502

6,905,474

66,489

271,270

3,647,959

2,919,756

158,232 42,587,267

26,254,574

7,742,516

8,476,634

113,543

13,309

625

3,857,446

-

-

168,379

1,239,795

2,449,272

92,094

1,303,797

-

72,371

1,395,891

120

-
371,716

2,769
353,499

413,065
-
55,159,143 26,321,063

-
8,274,259

413,065
15,081,250

-
5,482,571

The bank maintains strict control limits on net open derivative positions, i.e. the difference between purchase and sale 
contracts, by both amount and term. At any one time the amount subject to credit risk is limited to the current fair value of 
instruments that are favourable to the bank (i.e. assets) which in relation to derivatives is only a small fraction of the contract 
or notional values used to express the volume of instruments outstanding. This credit risk exposure is managed as part of 
the overall lending limits with customers, together with potential exposures from market movements. Collateral or other 
security is not usually obtained for credit risk exposures on these instruments, except where the bank requires margin 
deposits from counter-parties.

165

Notes to the Consolidated Financial Statements continued 
37.  DERIVATIVES (continued)

At 31 December 2019, the Group held the following derivatives as hedging instruments:

Cash Flow Hedges:

Hedged item

Description

Currency

Notional in 
currency

Average 
Rate

Hedging instrument

Interest Rate Swaps
Cross Currency Swaps

Customer Deposits
Bond Issuance

Fixed for floating
CHF to USD

TRY
USD
CHF

860,000,000
610,905,560
585,000,000

22.90%
3.96%
0.69%

Hedging instrument

Fair value Hedges:

Hedged item

Description

Currency

Notional in 
currency

Average 
Rate

Interest Rate Swaps

Govt Bonds

Fixed for floating

USD

260,000,000

2.79%

38.  FUND MANAGEMENT

As at the end of the reporting date, the Group holds QAR 392 million (2018: QAR 357 million) worth of international 
investment securities on behalf of its customers. Out of this amount, investment securities with a value of QAR 338 million 
(2018: QAR 306 million) are held with an international custody and settlement house. The remaining investment securities 
are held with the financial institutions through whom the securities were purchased. These financial institutions are industry 
leaders in their respective fields. The Group has established maximum limits for such holding with each financial institution 
according to its risk management policy.

39.  RELATED PARTIES

Board members of the bank
-   Loans, advances and financing activities (a)
-   Deposits
-   Contingent liabilities and other commitments
-   Interest and fee income
-   Interest paid on deposits accounts of board members
-   Remuneration

Associates and joint arrangement companies
Due from banks
Due to banks
Deposits
Contingent liabilities
-   Interest earned from associates
-   Interest paid to associates

166

(Figures in QAR ‘000s)
2019
2018

1,176,839
798,857
3,722
25,835
8,532
18,500

309,400
10,610
9,951
745,942
-
4,725

1,604,135
729,255
13,307
36,683
12,017
18,500

436,800
24,333
14,602
782,138
26
2,271

Notes to the Consolidated Financial Statements continued 
 
39.  RELATED PARTIES (continued)

Senior management of the bank
-   Remuneration and other benefits*
-   Loans and advances

2019

110,941
5,156

2018

46,710
4,636

* Remuneration and other benefits include cost for performance rights amounting to QAR 71.7 million.

(a) 

 A significant portion of the loans, advances and financing activities’ balance at 31 December 2019 and 31 December 
2018 with the members of the Board and the companies in which they have significant influence are secured against 
tangible collateral or personal guarantees. Moreover, the loans, advances and financing activities are performing 
satisfactorily honouring all obligations.

40. COMPARATIVES FIGURES

The comparative figures presented have been reclassified where necessary to preserve consistency with current period 
figures.

The below reclassifications did not have any impact on the consolidated net profit or the total consolidated equity for the 
comparative period. Accrued interest receivable amounting to QAR 1,059 million and accrued interest payable amounting 
to QAR 745 million as at 31 December 2018 have been reclassified to each of the respective account balances.

Particulars

Assets
Cash and balances with central banks
Due from banks
Loans and advances to customers
Investment securities
Other assets
Total

Liabilities
Due to banks
Customer deposits
Debt securities
Other borrowings
Other liabilities
Total

2018
(Previously 
reported)

6,716,058
9,468,706
83,701,631
22,107,807
5,418,645

13,820,543
71,321,450
15,998,539
8,301,828
5,628,930

(Figures in QAR ‘000s)

Reclassification

2018
(Reclassified)

13,740
6,187
940,833
98,270
(1,059,030)
-

129,916
464,333
73,207
77,906
(745,362)
-

6,729,798
9,474,893
84,642,464
22,206,077
4,359,615

13,950,459
71,785,783
16,071,746
8,379,734
4,883,568

167

Notes to the Consolidated Financial Statements continued 
 
 
 
 
 
40. COMPARATIVES FIGURES (continued)

In  addition  to  the  above,  due  to  the  reclassification  of  assets  held  for  sale  to  investment  in  associates  and  a  joint 
arrangement, comparative figures have been represented for the carrying value of investment and adjustment of share 
of results in associate in line with IFRS 5. The net impact is as follows:

(Figures in QAR ‘000s)

Particulars

Assets
Investment in associates and a joint arrangement
Asset held for sale
Total

Equity
Fair value reserve
Other reserve*
Total

2018
(Previously 
reported)

2,096,310
2,559,591

(73,466)
1,079,858

Reclassification 
and adjustment

2018
(Restated)

2,416,630
(2,559,591)
(142,961)

(22,867)
(120,094)
(142,961)

4,512,940
-

(96,333)
959,764

INCOME STATEMENT
Share of results of associates and a joint arrangement
Profit for the year

170,738
1,663,180

10,745
10,745

181,483
1,673,925

* includes QAR 130 million related to IFRS 9 opening adjustment

168

Notes to the Consolidated Financial Statements continued 
 
Supplementary  Information - Parent

FINANCIAL STATEMENTS  OF THE PARENT
(a) Statement of Financial Position – Parent

As at 31 December

ASSETS
Cash and balances with central banks
Due from banks
Loans and advances to customers
Investment securities
Investment in associates and a joint arrangement and subsidiaries
Property and equipment
Other assets
TOTAL ASSETS

LIABILITIES
Due to banks
Customer deposits
Debt securities
Other borrowings
Other liabilities
TOTAL LIABILITIES

EQUITY
Share capital
Legal reserve
General reserve
Risk reserve
Fair value reserve
Treasury shares
Foreign currency translation reserve
Other reserves
Revaluation reserve
Retained earnings
TOTAL EQUITY ATTRIBUTABLE TO EQUITY HOLDERS OF THE BANK
Instruments eligible for additional capital
TOTAL EQUITY
TOTAL LIABILITIES AND EQUITY

2019

QAR ‘000s
2018
(Restated)

4,431,379
11,767,481
76,475,207
24,407,811
5,445,227
2,639,085
6,403,778
131,569,968

23,348,968
66,854,395
7,791,254
7,256,184
4,779,148
110,029,949

4,047,254
9,739,507
26,500
1,486,994
619,393
(38,860)
(1,982,124)
809,892
1,264,794
1,566,669
17,540,019
4,000,000
21,540,019
131,569,968

5,206,929
8,934,975
72,643,836
19,811,384
6,052,484
2,523,835
3,678,728
118,852,171

13,569,153
62,738,014
13,504,339
4,991,906
4,201,614
99,005,026

4,047,254
9,652,129
26,500
951,909
(63,951)
(179,507)
(1,771,821)
909,764
1,264,794
1,010,074
15,847,145
4,000,000
19,847,145
118,852,171

169

Supplementary  Information - Parent continued

FINANCIAL STATEMENTS  OF THE PARENT (continued)
(b) Income Statement – Parent

For the year ended 31 December

Interest income
Interest expense
Net interest income

Fee and commission income
Fee and commission expense
Net fee and commission income

Net foreign exchange gain
Net income from investment securities
Other operating income
Net operating income

Staff costs
Depreciation
Amortization and impairment of intangible assets
Net impairment (losses)/reversal on investment securities
Net impairment losses on loans and advances to customers
Net impairment losses on other financial assets
Impairment on Investment in an Associate
Other expenses
Profit for the year

2019

5,047,785
(2,473,614)
2,574,171

1,118,382
(333,812)
784,570

189,832
69,955
128,052
3,746,580

(592,298)
(118,921)
(46,268)
6,856
(377,030)
(68,704)
(413,881)
(221,817)
1,914,517

QAR ‘000s
2018

4,348,781
(2,262,088)
2,086,693

967,658
(311,412)
656,246

171,946
(6,599)
87,508
2,995,794

(494,179)
(118,874)
(47,339)
(399)
(822,184)
111,108
-
(236,041)
1,387,886

170

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