50 Yeas Stong
The Golden Age of
Commercial Bank
ANNUAL REPORT 2024
His Highness
Sheikh Tamim Bin Hamad Al Thani
Amir of the State of Qatar
His Highness
Sheikh Hamad Bin Khalifa Al Thani
Father Amir
As we mark the monumental occasion of
our Bank’s 50th anniversary, we not only
celebrate a remarkable half-century of
achievements but also the strategic vision
that has propelled us since our inception up
until this significant milestone.
The success we celebrate reflects the
resilience, commitment, and strategic
acumen of our team. Throughout these
five decades, we have adeptly navigated
evolving market conditions and embraced
technological advancements, consistently
ensuring that our services are at the cutting
edge of the industry. Our journey has been
defined by an unyielding commitment to
providing exceptional value to our clients
and stakeholders.
As we commemorate our achievements, it is
essential to recognize that our mission is far
from complete. With the same pioneering
spirit that has defined our past, we are well-
positioned to navigate the future with 5 core
pillars anchored in our strategy:
• Corporate Earnings Quality
• Client Experience
• Compliance
• Culture
• Creativity & Innovation
The golden age of
Commercial Bank
50 years strong
Throughout the years, Commercial Bank
has embraced innovation as a driving force,
leveraging the digital era while remaining
committed to community progress. By
seamlessly integrating cutting-edge
technologies into its strategy, the Bank has
enhanced accessibility to advanced financial
solutions.
As we embark on this new chapter, we
do so with a profound sense of pride and
responsibility. The achievements of the past
fifty years have laid a robust foundation,
and we eagerly anticipate the opportunities
that lie ahead. United in our efforts, we
will persist in leading with vision, driving
innovation, and striving for excellence in
every pursuit.
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About Commercial Bank
8
Business at a glance
11
Forward looking statements
14
Financial highlights
20
Key highlights
21
Chairman’s message
24
Board of Directors
26
Vice Chairman’s message
30
Group Chief Executive Officer’s message
32
Management review of operations
36
Annual Corporate Governance Report 2022
64
Sustainability
67
Independent Auditor’s Report
74
Consolidated Statement of Financial Position
79
Consolidated Statement of Income
80
Consolidated Statement of Comprehensive Income
81
Consolidated Statement of Changes in Equity
82
Consolidated Statement of Cash Flows
86
Notes to the Consolidated Financial Statements
88
Supplementary Information
187
Content
ANNUAL REPORT 2 024
5
We are enablers of change, walking in the
footsteps of our founding fathers.
is set
Ourvision
on the future
Incorporated in 1974 as the first private bank in
the country, Commercial Bank is today one of the
leading financial institutions in Qatar with a profitable
track record since inception. We continue to play
an important role in driving innovation and raising
service standards in banking across the region
through our investment in new technology, a clear
focus on customers and prudent management.
Our country-wide network includes 28-location-
strong physical network, a cornerstone of
Commercial Bank’s distribution approach, and 311
ATMs, and we also own and operate the exclusive
‘Diners Club’ franchise in Qatar and Turkey. We are
listed on the Qatar Exchange and were the first
Qatari bank to list its Global Depository Receipts
on the London Stock Exchange. Commercial
Bank’s bonds issuances are listed on the Irish Stock
Exchange and the Swiss Exchange (SIX).
Commercial Bank is committed to helping support
the development of Qatar’s economy and future
sustainability in line with the goals of the economic
pillar of the Qatar National Vision 2030. The Bank’s
vision is to be ‘The Best Bank in Qatar’ based on the
foundation of its values or 5 Cs. Corporate Earnings
Quality, Client Experience, Creativity and Innovation,
Culture, and Compliance.
Expanding its geographical footprint, Commercial
Bank is 100% owner of Alternatif Bank in Turkey and
has strategic partnerships with the National Bank of
Oman (NBO) and United Arab Bank (UAB).
These strategic alliances enable Commercial Bank to
offer integrated services across the region, including
cross-border services for corporate banking
and capital markets, trade services for Corporate
Banking customers, private banking services and
syndicated loans in all our alliance markets.
Our continual investment in technology and people,
together with our strong capital base, provides a
solid foundation for further growth. Commercial
Bank has a robust financial position, with total assets
of QAR 165.8 billion and Net profit of QAR 3,032.1
million as at 31 December 2024. The Bank enjoys
strong credit ratings of ‘A’ rating with a Stable outlook
by Fitch, and ‘A-’ rating with a stable outlook by S&P
and ‘A2’ rating with a Stable outlook by Moody’s.
True to our pioneering origins and history of
success, we are dedicated to supporting Qatar’s
economic development and social infrastructure
through Corporate Social Responsibility
programmes and sponsorship of various events,
which help to raise Qatar’s profile internationally.
Our business segments
Wholesale Banking: Provides a range of
conventional commercial and investment banking
services and products to large, medium and small
enterprises, including corporate lending, trade
finance, syndicated loans, deposits, letter of credit
and guarantees.
Retail Banking: Provides a full suite of conventional
retail banking services and products to retail
customers in Qatar, including current and deposit
accounts, wealth management, mortgage lending,
personal and vehicle loans and credit card and other
card services.
About Commercial Bank
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Subsidiaries
Alternatif Bank: A fully owned subsidiary in
Turkey providing its customers in the corporate,
commercial, and retail banking segments with
high value products, services, and solutions.
Alternatif Bank has a wide distribution of
branches in Turkey and works closely with its
counterparts in Commercial Bank to implement
best international practice and continue to realise
synergies.
Commercial Bank Financial Services LLC:
A fully owned subsidiary that provides direct
access to the Qatar Exchange, online trading, and
brokerage services.
CBQ Finance Limited: A fully owned subsidiary
incorporated in Bermuda and organised as
a special purpose entity established to raise
capital for Commercial Bank by issue of debt
instruments.
CB Global Trading Limited: A fully owned
subsidiary incorporated in Cayman Islands, an
issuing vehicle for derivatives.
CB Innovation Services LLC: A fully owned
subsidiary incorporated in Qatar under the Qatar
Financial Centre Authority providing the Bank with
operations management services.
CB Asset Management LLC: A fully owned
subsidiary incorporated in Qatar under the Qatar
Financial Centre Authority established to provide
asset management services.
CB Real Estate Properties LLC: A fully owned
subsidiary incorporated in Qatar under the Qatar
Financial Centre Authority providing the Bank with
advisory services in relation to property.
CB Leasing Company LLC: A fully owned subsidiary
incorporated in Qatar under the Qatar Financial
Centre Authority that leases and subleases
properties in Qatar.
Associates and a Joint Venture
National Bank of Oman (S.A.O.G.): Established
in 1973 and operates via five main segments: retail
banking, corporate banking, investment banking,
treasury and international banking, and Islamic
banking. National Bank of Oman’s shares are listed
on the Muscat Stock Exchange (MSX).
United Arab Bank (P.J.S.C.): Established in 1975
and provides corporate banking, retail banking,
trade finance, SME banking and treasury services.
United Arab Bank is headquartered in Sharjah and
its shares are listed on the Abu Dhabi Securities
Exchange (ADX).
Massoun Insurance Services LLC: A joint
arrangement entity that provides tailored corporate
and personal insurance products to the Bank’s
customers.
ANNUAL REPORT 2 024
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Our voyages
Business at a Glance
1974
Commercial Bank is incorporated as Qatar’s first
private sector bank
1975
The Bank begins operations under a management
services contract with Chase Manhattan Bank
1981
The contract with Chase Manhattan Bank officially ends
and Commercial Bank is fully independent
1987 A new Commercial Bank 1987 head office opens on
Grand Hamad Street
1990 ATMs are introduced in Qatar by Commercial Bank
1991
Commercial Bank acquires the Diners Club franchise
for Qatar
1992 Point-of-sale machines are introduced in Qatar by
Commercial Bank
1997 A dedicated Customer Call Centre is established
2005 Commercial Bank forms a strategic alliance with
National Bank of Oman
2006 Commercial Bank signs an agreement to become the
title sponsor for the Qatar Masters Golf Tournament
2008 First Qatari bank to list GDRs on the London Stock
Exchange
2009 Commercial Bank Plaza, the new headquarters of
Commercial Bank, is opened on 13 May 2009 by H E
Sheikh Hamad bin Jassim bin Jaber Al-Thani, Prime
Minister and Minister for Foreign Affairs of Qatar
2011
Incorporates Commercial Bank Investment Services
(re-branded to become Commercial Bank Financial
Services)
2013 Commercial Bank acquires 74.24% shareholding in
Alternatif Bank in Turkey
2015 Commercial Bank celebrates its 40th anniversary
milestone as Qatar’s first private bank
2016 Commercial Bank signs a debut USD 166 million 3-year
Ninja loan facility – the first Ninja loan for a GCC financial
institution Commercial Bank successfully completes
the acquisition of the remaining 25% shareholding in
Alternatif Bank
2017
Commercial Bank incorporates CB Innovation Services
LLC, a management operation services captive entity
that has successfully on-shored previously outsourced
activities
2018 Commercial Bank receives ‘Best Bank in Qatar’ award
from Global Finance, ‘Best Remittance Service’ and
‘Best Cash Management Bank’ in the Middle East from
the Asian Banker
2019 Commercial Bank embraces a new era of digitization
by launching ‘CB Fawri’, ‘CB Wallet’, and ‘SWIFT GPI’.
Commercial Bank successfully upgrades its Mobile App
and widens its digital infrastructure
2020 Commercial Bank launches a number of digital firsts
such as CB Household Worker PayCard; CB Smart
Payroll; CB Pay; and CB Pay for Merchants. The Bank
also receives more than 12 prestigious awards from
international and regional awarding bodies and shines
in innovation and digital banking
2021 Spearheading the digital innovation scene in the
country, and more particularly in the financial and
banking sector, Commercial Bank achieved the “Best
Bank” award in Qatar from two renowned awarding
bodies, Global Finance and Euromoney.
2022 During the year of the World Cup, Commercial Bank
wins the ‘Bank of the Year’ award from The Banker.
2023 Commercial Bank’s advanced payment solutions
enabled the first cashierless store to open in Qatar.
2024 Commercial Bank celebrates its 50th golden
anniversary.
ANNUAL REPORT 2 024
11
We stand at the forefront of the new digital era,
ushering in limitless possibilities.
We gave
inovaion
a voice
This document contains certain forward-looking statements
with respect to certain plans and current goals and
expectations of Commercial Bank and its associated
companies relating to their future financial condition and
performance.
These forward-looking statements do not relate only to
historical or current facts. By their nature forward-looking
statements involve risk and uncertainty because they relate
to future events and circumstances including a number of
factors which are beyond Commercial Bank’s control.
As a result, Commercial Bank’s actual future results may
differ materially from the plans, goals and expectations set
forth in Commercial Bank’s forward-looking statements.
Net
Profit
Earnings
per Share
Loans and
Advances
Customer
Deposits
Total
Assets
QAR 3,032 million
QAR 0.71
QAR 91.5 bn
QAR 77.0 bn
QAR 165.8 bn
Any forward-looking statements made by or on behalf
of Commercial Bank are made in the context of the time
of publication of this report. Commercial Bank does not
undertake to update forward looking statements to reflect
any changes in Commercial Bank’s expectations with regard
to any changes in events, conditions or circumstances on
which any such statement is based.
The information, statements and opinions contained in
this presentation do not constitute a public offer under any
applicable legislation, or an offer to sell or solicitation of an
offer to buy any securities or financial instruments or any
advice, or recommendation with respect to such securities
or other financial instruments.
3,032
NET PROFIT (QAR MILLION)
Forward Looking Statements
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Net Operating Income
Net Interest Income
73%
Net Income from
Investment Securities
6%
Other Operating Income
3%
Net Fee and
Commission Income
20%
Net Foreign Exchange
loss
-2%
ANNUAL REPORT 2 024
15
Customer Deposits
46%
Other Borrowed Funds
21%
Due to Banks and
Financial Institutions
13%
Shareholders’ Equity
16%
Other Liabilities
4%
Funding Mix
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Legal Reserve
38%
Share Capital
15%
Instruments Eligible for
Additional Capital (AT1)
22%
Risk Reserve
9%
Retained Earnings
21%
Other Reserves
-5%
Shareholders’ Equity
ANNUAL REPORT 2 024
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Services
23%
Real Estate
22%
Government and
Related Agencies
17%
Commercial
16%
Industry
7%
Personal
11%
Contracting
2%
Others*
2%
*includes Non-banking financial institutions
Loans & Advances
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Loans & Advances to
Customers
55%
Investment Securities
20%
Cash and Balances
with Central Bank
4%
Other Assets
7%
Due from Banks
12%
Investment in Associates
and Joint Arrangement
2%
Total Assets
ANNUAL REPORT 2 024
19
In QAR million, except per share amounts
and as stated otherwise
2024
2023
2022
2021
2020
Net interest income
3,317
3,867
3,963
3,702
3,100
Net operating income
4,556
5,489
5,294
5,101
4,237
Net profit
3,032
3,010
2,811
2,304
1,301
Total assets
165,813
164,376
168,902
165,464
153,606
Loans and advances to customers
91,480
91,490
98,016
98,003
96,698
Basic/diluted earnings per share in QAR
0.71
0.71
0.66
0.50
0.27
Dividends declared per ordinary share
including bonus shares in QAR
0.30
0.25
0.25
0.16
0.10
Closing market price per ordinary share in
QAR (at year end)
4.35
6.20
5.00
6.75
4.40
Book value per ordinary share in QAR
6.54
6.03
5.97
5.95
5.48
Long-term debt
35,465
34,166
27,786
31,004
27,233
Shareholders’ equity
26,489
24,406
24,171
24,073
22,170
Return on average shareholders’ equity
11.9%
12.3%
12.0%
10.0%
5.9%
Return on average assets
1.8%
1.8%
1.7%
1.4%
0.9%
Capital adequacy ratio
17.2%
14.9%
17.3%
18.1%
17.8%
Full-time employees
2,300
2,301
2,233
2,308
2,304
Financial Highlights
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• Net profit of QAR 3,032.1 million, up by 0.7%.
• Total assets of QAR 165.8 billion, up by 0.9% from
December 2023.
• Loans and advances to customers remained
stable at QAR 91.5 billion.
• Customer deposits of QAR 77.0 billion, up by
0.6% from December 2023.
• Strong capital adequacy ratio at 17.2% (post
adjusting for proposed dividends).
• Total equity of QAR 26.5 billion, up by 8.5% from
December 2023.
• S&P affirmed Commercial Bank’s rating at A-/
Stable/A-2.
• Received the prestigious “Best Green Financing
Initiative” award and “Sustainable and Green Bank
of the Year in Qatar” award from the Asian Banker.
0.7%
8.5%
NET PROFIT OF
QAR 3,032.1 MILLION,
UP BY 0.7%
TOTAL EQUITY OF
QAR 26.5 BILLION,
UP BY 8.5%
Key Highlights
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21
We strive to safeguard the word we live in by
making transactions efficient and eco-friendly.
to thrive
Wesustain
today,
tomorow.
Chairman’s Message
I am pleased to present to you Commercial Bank’s Annual
Report for the year ended on 31 December 2024.
The global economy remained resilient in 2024, although
there were significant differences in the strength of
activity between countries and sectors. Among advanced
economies, the US grew at an above-average rate, while
growth was much weaker in Europe. Headline inflation eased
in most countries throughout 2024 supported by restrictive
monetary policies, but it remains more persistent than
anticipated. The IMF expects global growth to remain stable
yet underwhelming in 2025, and geopolitical tensions are
among a number of risks that could hamper global growth.
Qatar’s GDP growth is projected at 2.0% in 2024 and is
well positioned for 2025 and the medium-term, supported
investment related to the North Field Expansion and a
significant increase in LNG production. Qatar’s country credit
ratings have been upgraded, with Fitch moving from AA- to
AA’ with stable outlook, Moody’s from Aa3 to Aa2 with stable
outlook, and S&P from AA- to AA with stable outlook. The
improvement in the country’s credit rating confirms the
strength and stability of the Qatari economy, which increases
the country’s attractiveness to foreign investments and
contributes to reducing the cost of borrowing for the country
and the institutions operating within it.
Abdulla Bin Ali Bin Jabor Al Thani
Chairman
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The Government continues to develop Qatar’s business
environment and accelerate structural reforms. The Qatar
Central Bank’s policies guided by the Third Financial Sector
Strategy have helped safeguard banking sector stability. The
launch of the Third National Development Strategy (NDS3)
in 2024 outlines a set of ambitious targets, including an
average economic growth of 4%, attracting US $100 billion
in foreign direct investment, and leadership in business
and digital competitiveness by 2030. Commercial Bank
will continue to provide our unwavering support in the
development process of the financial sector and broader
national development objectives in line with the Qatar
National Vision 2030 to build a knowledge-based, private
sector-led, and sustainable economy.
On behalf of the Board of Directors, I would like to express
our thankfulness and gratitude for the visionary leadership
of His Highness the Amir Sheikh Tamim Bin Hamad Al
Thani. Under the leadership of His Highness, Qatar is well
positioned to continue its successful development path and
growth trajectory. I also want to convey our appreciation
for the guidance and support we have received from His
Excellency the Prime Minister and Minister of the Foreign
Affairs and His Excellency the Governor of Qatar Central
Bank.
2024 was a special year for Commercial Bank as it marked
our 50th anniversary. The values, entrepreneurial drive,
and innovative spirit of our founders continue to shape
Commercial Bank’s vision today, which is to be the leading
bank in Qatar with the world’s best client experience,
innovation in products and digital capability.
We have made good progress in achieving this vision as we
come to the end of the third year of our strategic plan (2022-
2026), reporting record results for the year. Commercial
Bank, its subsidiaries and associates announced its financial
results for the full year ended on 31 December 2024, and
the Board of Directors has recommended, for approval at
the Annual General Assembly on 20 March 2025, a cash
dividend payout of QAR 0.30 per share. I would like to
thank the Board of Directors for its continued guidance,
our employees for their hard work, our customers for their
loyalty, and our shareholders for their support.
Abdulla Bin Ali Bin Jabor Al Thani
Chairman
ANNUAL REPORT 2 024
25
Board of Directors
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1. Sheikh Abdulla bin Ali bin Jabor Al Thani
Chairman
2. Mr. Hussain Ibrahim Alfardan
Vice Chairman
(Representing Alfardan Investment Company)
3. Mr. Omar Hussain Alfardan
Managing Director
(Representing Al Gassar Capital)
4. HE Mr. Abdul Rahman Bin Hamad Al Attiyah
Member
5. Sheikh Jabor Bin Abdulla Bin Ali Al Thani
Member
(Representing Vista Trading)
6. HE. Mr. Bader Omar Al Dafa
Member
7. Mr. Ibrahim Jassim Al-Othman
Member
8. Mr. Salem Khalaf Al Mannai
Member
(Representing Qatar Insurance Company )
9. Mr. Mohamad Ismail Mandani Al Emadi
Member
10. Mr. Tariq Ahmad Al Malki Al Jehani
Member
11. Mr. Mohammed Yaser Al Mosallam
Member
4
1
5
2
6
7
3
8
9
10
11
ANNUAL REPORT 2 024
27
We embrace every challenge, rise to every
occasion, and set new standards of success.
is one of
Our
tack recod
Growth
Vice Chairman’s Message
In 2024, Commercial Bank celebrated its 50th anniversary
and we can reflect with pride on the legacy we have built
together. Our achievements over 50 years amount to more
than just financial success, as we are committed to playing an
integral role in Qatar’s broader national development in line
with the National Vision 2030.
Commercial Bank reported another record set of results for
the year ended 31 December 2024, with the Group achieving
a net profit of QAR 3.03 billion for the year, reflecting a 0.7%
year-on-year increase, driven by lower operating costs,
lower net provisions and improved performance from our
associates. This is the highest ever net profit achieved by
Commercial Bank, beating the previous high water mark in
2023.
While higher market funding costs impacted net interest
income, we achieved notable growth in core fee income and
other income, which rose by 12.5%. This increase reflects the
success of our strategic emphasis on diversifying revenue
streams through Transaction Banking, an expanding card
portfolio, and a robust performance in Wealth Management.
These efforts underscore our commitment to adapting to
market dynamics while delivering value to our clients.
Mr. Hussain Ibrahim Alfardan
Vice Chairman
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We remain focused on optimizing our balance sheet,
achieving a 0.9% increase in total assets. Our proactive
engagement in debt markets underscores strong investor
confidence in our financial stability and our commitment to
sustainable growth initiatives. With a robust capital position,
including a Common Equity Tier 1 ratio of 12.3% and a Capital
Adequacy Ratio of 17.2%, we continue to support growth
while maintaining prudent capital levels.
Total assets as of 31 December 2024 reached QAR 165.8
billion, an increase of 0.9% from 31 December 2023. This
is mainly driven by improvement in investment securities,
with the Bank investing in high-quality market securities.
Loans and advances to customers remained stable at
QAR 91.5 billion, when compared to year end 2023. Debt
securities rose to QAR 10.7 billion as the Bank diversified its
funding sources. Furthermore, the generation of diversified
customer deposits helped to increase customer deposits
by 0.6% to reach QAR 77.0 billion from QAR 76.5 billion at 31
December 2023.
Another important factor driving our performance was
the contribution from our international associates,
National Bank of Oman and United Arab Bank, with our
profit from share of associates growing. Our subsidiary
in Turkey incurred a loss of QAR 85.2 million in 2024 after
hyperinflationary accounting. Had Turkey maintained profit
levels similar to 2023, our profits would have been higher by
approximately 5%.
Finally, I would like to close by thanking our customers,
partners, employees and shareholders for their continued
commitment and support.
Mr. Hussain Ibrahim Alfardan
Vice Chairman
ANNUAL REPORT 2 024
31
Group Chief Executive
Officer’s Message
Commercial Bank’s vision is to be the leading bank based
on the 5Cs of Commercial Bank: Corporate earnings
quality; Client experience; Creativity and innovation (Digital
Creativity); Culture; and Compliance, together with a focus on
best-in-class Transaction Banking. These 5Cs have been at
the foundation of our strategy since 2017 and 2024 marked
the third year of our new five year strategic plan (2022 –
2026).
Corporate earnings quality reflects the strong execution of
our strategic plan, with the Bank crossing the landmark net
profit figure QAR 3 billion for the second consecutive year.
This was achieved in a scenario of muted loan growth due
to elevated interest rates during 2024. Our strategic plan
remains positioning Commercial Bank for sustainable growth
in the longer-term by focusing on credit quality, a strong
risk culture, building new revenue streams and non-lending
based fee income, together with an emphasis on low cost
deposits due to the Bank’s market leading Transaction
Banking initiatives and digital products.
Commercial Bank achieved a significant milestone in our
sustainability journey in 2024 by issuing our debut Green
Bond for CHF 225 million (Swiss Franc). The issue was the
largest ever CHF Green bond issued in Qatar, the largest
CHF issuance out of Qatar since January 2013, and the
largest CHF Green bond issued out of CEEMEA since 2021.
The proceeds are expected to be allocated to projects such
Joseph Abraham
Group Chief Executive Officer
cbq.qa
32
as sustainable water and wastewater management, green
buildings and clean transportation, contributing towards
achieving the goals of Qatar National Vision 2030 and
Qatar’s National Environment and Climate Change Strategy.
In 2024, we continued to invest significantly in our
technology, branches, corporate premises and people. Our
investment in technology, together with a targeted focus on
client experience, creativity, and digital innovation has led
to Commercial Bank emerging as the leader in Transaction
Banking in Qatar and an acknowledged digital pioneer.
In 2024, Commercial Bank received several awards
underscoring our leadership in digital innovation and its
impact on client experience. These awards include “Best
Card Payment Service POS/ATM in Qatar” by International
Finance; “Best Mobile Banking App” by MEED; “Best Mobile
Banking App in the Middle East and Best Mobile Banking in
Qatar” from Global Finance and “Best Remittance Service” by
MEED.
While Alternatif Bank’s performance was impacted by
challenges in the Turkish economy, the strong execution of
our associates’ strategic plans resulted in solid profit share in
2024 for National Bank of Oman and United Arab Bank.
With the support and guidance of our Board, the
commitment of our staff, and by continuing to execute our
strategic plan with the 5Cs as the guiding principles, we look
forward to continuing to grow our business sustainably in
2025.
Joseph Abraham
Group Chief Executive Officer
ANNUAL REPORT 2 024
33
This is the driving force behind
all our accomplishments.
We
mae i
posible
Management Review of Operations
Financial Results
In 2024, Commercial Bank delivered a net profit of QAR
3,032.1 million, an increase of 0.7% compared with QAR
3,010.2 million achieved in 2023. The overall growth in
reported profitability was driven mainly by lower operating
cost, lower net provisions and improved performance from
our associates.
Loans and advances to customers remained stable at QAR
91.5 billion as at 31 December 2024. On the retail side, we
see good progress on lending growth which grew by 11%
year on year.
Our deposits increased by 0.6%, to QAR 77.0 billion as at 31
December 2024 compared with QAR 76.5 billion in 2023.
This is mainly driven by increase in current and call deposits.
Further, low-cost deposits increased by 16.1%, reaching QAR
29.8 billion.
Investment securities increased by 8.0% to QAR 33.2
billion as at 31 December 2024 compared with QAR 30.8
billion in 2023, with the Bank investing in high-quality market
securities.
Noman Ali
EGM, Chief Financial Officer
Financial Results (QAR million)
2024
2023
Net Interest Income
3,317.2 3,867.3
Non-Interest Income
1,238.8
1,622.2
Net Operating Income
4,556.0 5,489.5
Operating Expenses
(1,273.2) (1,440.8)
Impairment on Loans & Advances
(330.4) (990.7)
(Impairment) / Reversal on Other
Financial Assets & Other Provision
(136.8)
73.3
Share of results of Associates
329.7
294.2
Net monetary losses due to
hyperinflation
(131.8) (335.0)
Income Tax Credit / (Expense)
18.4
(80.2)
Net Profit for the Year
3,032.1 3,010.2
Operating Expenses (QAR million)
2024
2023
Staff Costs
633.2
771.4
General and Administrative Expenses
367.0
365.8
Depreciation and Amortization
273.0
303.7
Total Operating Expenses
1,273.2 1,440.8
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36
Net Operating Income
Commercial Bank’s net operating income reached QAR
4,556.0 million for the year ended 31 December 2024, a
decrease of 17.0% compared with QAR 5,489.5 million
achieved in 2023. This is driven primarily by reduction in our
net interest income as well as reduction in the FX and Trading
income line pertaining to Turkey.
Net interest income for the Group decreased by 14.2% to
QAR 3,317.2 million for the year ended 31 December 2024.
The main reason being higher cost of funding during the
year and one-off item relating to reversal of interest on non-
performing loans.
Non-interest income decreased by 23.6% to QAR 1,238.8
million for the year ended 31 December 2024 compared
with QAR 1,622.2 million in 2023 due to movements in FX and
trading income. The Group’s core net fee and commission-
based income improved year on year by 10.7% supported
by retail banking fees including cards, wealth management,
remittances and wholesale banking fees.
Operating Expenses
Total operating expenses decreased at a Group level by
11.6% to QAR 1,273.2 million for the year ended 31 December
2024, mainly due to decreased staff related costs, a
consequence of decline in share price as required by IFRS 2.
As a result, Group reported cost to income ratio reached
27.9% compared to 26.2% last year, as we continue to invest
in people, technology and automation.
Net Provisions for Impairment Losses
In 2024, the Group’s net impairment losses on loans and
advances to customers decreased to QAR 330.4 million,
down from QAR 990.7 million in 2023, driven by higher
recoveries and ECL releases. As of 31 December 2024, the
Loan Coverage Ratio is at 82.2% and the ratio of non-
performing loans to gross loans stood at 6.2%, compared
to 5.9% as of 31 December 2023, primarily due to lower
gross loan balances as well as from the newly recognized
NPLs. This approach underscores our ongoing focus on
maintaining asset quality and reinforcing our commitment to
long-term financial sustainability.
The Bank sets aside a risk reserve against its lending as part
of shareholders’ equity. On 31 December 2024, the risk
reserve was QAR 2,275 million.
Total Assets and Funding
Commercial Bank’s balance sheet increased by 0.9% in
2024, with total assets at QAR 165.8 billion compared with
QAR 164.4 billion in 2023.
Balance sheet is mainly driven by improvement in investment
securities, with the Bank investing in high-quality market
securities. The loans and advances to customers remained
stable at QAR 91.5 billion, when compared to year end 2023.
Furthermore, the generation of diversified customer
deposits helped to increase customer deposits by 0.6%
to reach QAR 77.0 billion from QAR 76.5 billion as at 31
December 2023.
Capital
The Group’s capital position remains strong as the Common
Equity Tier 1 (CET 1) Ratio as at 31 December 2024 reached
12.3%. The Capital Adequacy Ratio (CAR) as at 31 December
2024 stood at 17.2%, underlining strong capital accretion.
These ratios are higher than the regulatory minimum
requirements of the Qatar Central Bank and Basel III
requirements.
ANNUAL REPORT 2 024
37
Management Review of Operations continued
Subsidiaries
Alternatif Bank
Alternatif Bank reported net loss of TL 790.9 million (QAR
85.2 million) for 2024 compared to a net profit of TL 467.5
million (QAR 83.6 million) in 2023. Although there is an
improvement in performance with lower operating expenses
and lower net provisions in QAR terms, the results were
mainly impacted due to lower FX and trading income as
Alternatif Bank had higher amount of income under treasury
money market activities in 2023.
As of 31 December 2024, Alternatif Bank’s total assets stood
at TL 92.1 billion and lending at TL 45.4 billion.
Alternatif Bank provides its customers in the corporate,
commercial and retail banking segments with high
value products, services and solutions. Alternatif Bank
has 19 branches widely distributed around Turkey. In
2024, Alternatif Bank continued to work closely with its
counterparts in Commercial Bank to implement best
international practice and continue to realise synergies.
Commercial Bank Financial Services (L.L.C.)
Commercial Bank Financial Services (CBFS) is a fully owned
subsidiary of Commercial Bank. CBFS provides direct access
to the Qatar Exchange and offers seamless online trading
capabilities for individuals, institutions, corporate and foreign
counterparties. In addition to its electronic trading platform,
CBFS is also licensed by Qatar Financial Markets Authority
to act as Liquidity Provider for certain securities at Qatar
Exchange. In 2024, CBFS delivered a net profit of QAR 57.8
million.
CBQ Finance Limited
A fully owned subsidiary, incorporated in Bermuda to raise
funding for Commercial Bank by issue of debt instruments.
CB Global Trading Limited
A fully owned subsidiary, incorporated in Cayman Islands, an
intermediary vehicle for Derivatives.
CB Innovation Services (L.L.C.)
A fully owned subsidiary, incorporated in Qatar under the
Qatar Financial Centre Authority providing the Bank with
operations management services.
CB Asset Management (L.L.C.)
A fully owned subsidiary, incorporated in Qatar under the
Qatar Financial Centre Authority established to provide asset
management services.
CB Real Estate Properties (L.L.C.)
A fully owned subsidiary, incorporated in Qatar under the
Qatar Financial Centre Authority providing the Bank with
advisory services in relation to property.
CB Leasing Company (L.L.C.)
A fully owned subsidiary, incorporated in Qatar under the
Qatar Financial Centre Authority that leases and subleases
properties in Qatar.
Associates and a Joint Venture
National Bank of Oman (S.A.O.G.)
National Bank of Oman (NBO) achieved a net profit of OMR
63.1 million, compared with OMR 58.0 million in 2023.
Operating income increased to OMR 151 million, compared
with OMR 146 million in 2023.
During 2024, NBO’s loans and advances increased by 12.0%
to OMR 3.9 billion and customer deposits up 14.4% to OMR
4.1 billion.
United Arab Bank (P.J.S.C.)
United Arab Bank (UAB) improved its operations and
achieved a net profit of AED 301.0 million in 2024 compared
with a net profit of AED 255.3 million in 2023. We continue
to work closely with UAB management to ensure that UAB
achieves improved results through implementation of its
strategic plan.
Massoun Insurance Services (L.L.C.)
Massoun Insurance Services is a Qatari incorporated joint
venture company between Commercial Bank and Qatar
Insurance Company. The company provides a range of
insurance products which have been tailored to meet the
specific needs of the Bank’s Retail and Corporate customers.
cbq.qa
38
Wholesale Banking
Commercial Bank’s Wholesale Banking department offers
a comprehensive range of financial products and leading,
state-of-the-art solutions and services to local businesses,
government, and public sector entities, multinationals
with local presence, in addition to international Corporate
and Financial Institutions. Along with its subsidiaries and
associated entities (Alternatif Bank in Turkey, UAB in the UAE
and NBO in Oman) the Bank works actively to implement a
coordinated financial institutions strategy across the Group,
utilize credit, trade finance and other cross-border business
opportunities throughout the GCC and the wider region, in
alignment with their shared business objectives.
Wholesale Banking’s dedicated units provide tailored
financial products to all corporate segments including small,
medium and large corporates. The department has strong
and longstanding relationships with leading Qatari entities,
nurtured over the years through excellent customer service
innovative digital solutions and a leading suite of corporate
products, channels and services including corporate finance,
transaction banking, payment solutions, corporate cards,
cash management, advisory and wealth management,
foreign exchange and treasury solutions.
Business performance
In 2024, Wholesale Banking continued to be the
significant contributor to the Bank’s revenues and
selective asset growth. Wholesale Banking continues to
focus on key strategic priorities such as:
• Growing the asset book selectively and proactively
de-risking assets in alignment with our robust risk
framework for sustainable business growth.
• Maintaining focus on government and public sector
assets.
• Continued focus on maintaining asset quality and
grow existing profitable relationships.
• Acquiring new mandates of government and public
sector entities for tailored solutions and services.
• Diversifying revenue streams with continued focus
on fee-based income through innovation and new
products.
• Increasing the momentum on Transaction Banking
growth with a greater lead over competition with
continued innovation.
Fahad Badar
EGM, Wholesale and
International Banking
ANNUAL REPORT 2 024
39
Working with Alliance banks
Wholesale Banking supports Turkish companies as well as
Qatari business in Oman and contributes to the efforts of
enhancing synergies with our Alliance banks, Alternatif Bank
and National Bank of Oman, and UAB through cross-selling
activities.
Enterprise Banking/SME Banking
Small and Medium Enterprises (SMEs) play a significant role
in the development of our economy and are an important
sector in Qatar. Wholesale Banking works together with our
customers to build industry specific solutions. These include
technical, digital, and financial assistance, building upon the
360-degree view of our customers. The Bank continues to
enhance the relationship management model and is focused
on digital banking innovations and to educate and migrate
customers to self-service channels. Digital channels have
given SME customers better control over cash flows and
provided flexibility to securely transact from the comfort of
their offices. Wholesale Banking remains committed to the
empowerment of the SME sector in line with Qatar National
Vision 2030.
Commercial Bank is actively committed to empowering
entrepreneurs and supporting the needs of SMEs through
our dedicated Enterprise Banking team within Wholesale
Banking. With over 13,000 active SME customers, and
continuously growing at a high rate of acquisition year on
year, Enterprise Banking continues to have a leading share
of the transaction volumes in the local market. The unit stays
focused on engaging with SMEs across sectors, servicing
them through innovative digital channels, while maintaining
dedicated service centres across the country.
As part of the Bank’s strategic objectives towards digital
transformation, we continue to roll out innovative solutions
to provide our SME customers with convenient banking
experiences.
We aim to empower SMEs by providing them with the tools,
knowledge, and access to resources they need to thrive in
today›s competitive business landscape. Through strategic
partnerships, knowledge workshops we enable SMEs to
harness their full potential and achieve sustainable success.
In 2024, Wholesale Banking continued to enhance client
experience and improve service quality through innovative
banking solutions state-of-the-art technologies, and
best-in-market digital banking channels for its corporate
customers.
Management Review of Operations continued
Commercial Bank team participating in SIBOS
Commercial Bank delegation to the IMF
cbq.qa
40
Transaction Banking
Wholesale Banking continued to focus on innovation,
digitization and enhancing client experience. It has expanded
and enhanced host-to- host (H2H), Point of Sale (POS),
Payment Gateway and CB Pay for merchant customers,
Remote Cheque Deposit (RCD), Corporate Internet Banking/
Mobile Banking with 360-degree account view. The Bank’s
efforts with regards to digitization are also recognized
by various independent agencies - Global Finance and
Euromoney. The Bank saw higher utilization of its digital
channels- over 90% of payments, 99% of salaries and 96%
of trade transactions are now conducted digitally.
Transaction Banking solutions enabled customers to
manage their payments, collections and liquidity needs
remotely with enhanced management information system
(MIS) capability. The Bank enabled API-based solutions for
payments and connectivity between it and its customers
which enhanced the seamless payment experience.
The Transaction Banking team continued to demonstrate
excellence in 2024, building on the multiple prestigious
awards from esteemed regional and global research
organizations in 2023 from qualified regional and global
research organizations that assess the nominated
institutions, talent, leadership skills, industry net worth and
capabilities:
• Leader of Qatar in Digital Solutions and Corporate
Banking from Euromoney publication.
• Best Bank for Corporate Banking in Qatar (2022) from
Euromoney Awards for excellence.
• Best Digital Bank for Trade Finance Services in Qatar 2023
from The Global Finance.
• Best Corporate Mobile Banking App in Qatar 2023 from
The Global Finance.
Some of the other significant initiatives and achievements
are as follows:
• Letters of Credit grew from QAR 3.637 billion in Dec 2023
to QAR 4.885 billion in Dec 2024.
• CB share among banks in Qatar in handling Export LC
is about 9.97 % by volume. For Import LCs CB share is
16.46 % by value and 16.63 % by volume.
• Overall trade transactions handled increased from QAR
31.1 billion in 2023 to QAR 34.9 billion in 2024.
• The Corporate Trade Portal was relaunched with a host of
user friendly features tailored to business needs.
ANNUAL REPORT 2 024
41
• Customized B2B solutions rolled out for large public
sector conglomerates engaged in Transportation,
Aviation, Petrochemicals and Exports.
• The number of remittance payments handled by the Bank
increased from QAR 4.543 million in 2023 to QAR 5.160
million in 2024 with the Straight-Through-Processing
(STP) % increasing from 99.2% to 99.3%
• Direct Debit Solution for seamless bill payments for
customers unveiled along with Ooredoo.
• Postdated Cheque Management solution implemented
for the benefit of the real estate sector, providing control
of data, remote submission of cheques and custody.
• Bulk credit and reconciliation solution (an in-house
invoice reconciliation solution) rolled out for customers
with API connectivity that updates the customer’s ERP for
auto reconciliation of transactions.
• Corporate Mobile Application enriched with new features
to conduct all payments and inquiries of bank accounts.
• Multiple structured trade solutions rolled out for leading
international commodity traders, domestic strategic
public sector entities and automobile dealers that
assisted imports in Qatar on an extended credit period.
International Banking
The International Banking Department continued to play a
pivotal role in delivering correspondent banking services,
corporate cross-border loans, and a wide range of products
to its client base across financial institutions, international
corporates, sovereigns, non-bank financial institutions, and
high to ultra-high-net-worth family offices outside of Qatar.
The year marked a continued focus on strengthening our
international presence, especially in sectors with strong
ties to Qatar, while maintaining a strategic approach to
diversification in our lending and cross-border activities.
In 2024, our corporate lending strategy remained
committed to diversification, seeking opportunities across
a range of sectors and markets. Our activities were aligned
with balance sheet transactions and foreign exchange and
derivatives, ensuring a balanced and strategic portfolio.
Our cross-border business strategy remained focused on
prudent diversification, emphasizing trade finance flows,
relationships with banks, and strategic partnerships with
large corporates across key regions, including the EMEA
region, Turkey, and select markets in North America, Asia
Pacific, and Sub-Saharan Africa. Our trade finance book
continued to be low-risk and short-term, with careful activity
aimed at protecting the Bank’s interests in a volatile global
environment.
A significant highlight of 2024 was our continued
collaboration with our Alliance bank partners, working
together to strengthen correspondent banking services,
credit products, and other cross-border business initiatives.
This partnership has contributed to synergistic growth
across the Commercial Bank Group, adding value to our
overall international business offering.
Looking forward to 2025, our strategic priorities remain
focused on expanding and enhancing our international
banking footprint, with several key objectives:
Opportunistic Growth: We will continue to leverage our
strong network of Alliance banks, driving growth in strategic
markets and focusing on creating synergies to enhance our
client offerings. As trade and investment flows increase, we
see significant potential for growth, particularly in emerging
markets like Asia and Africa, while also expanding into
developed markets such as the US, UK, and select OECD
countries to further diversify our portfolio and manage risk.
Structured Finance and Cross-Selling: We plan to
enhance our value proposition by deepening our capabilities
in structured finance, distribution, trade, and treasury. This
will lead to greater cross-selling opportunities and improved
portfolio returns for the International Banking unit.
Diversified Portfolio and Risk Mitigation: As always, we
will maintain a well-diversified portfolio in line with the Bank’s
governance and regulatory standards. We will ensure that
no large concentrations of risk exist, focusing on securing
tangible collateral and providing solid security support to
manage credit risk and navigate potential downturns.
Management Review of Operations continued
cbq.qa
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Global Funding Initiatives: The International Banking unit
will continue to support the Bank’s funding needs, leveraging
our global relationships to assist the Treasury Department in
diversifying funding sources. We will work to arrange bilateral
and syndicated loans, expand treasury and corporate
deposit relationships, and foster stronger ties with regional
and international sovereign wealth funds, asset managers,
and non-bank financial institutions.
Strategic Partnerships and Development Institutions:
We will continue to work closely with global trade and
development institutions, including the ICC Banking
Commission, SWIFT, the Institute of International Finance,
and the International Finance Corporation, among others.
These relationships help us stay at the forefront of global
banking developments and offer opportunities for growth.
In summary, as we move into 2025, the International Banking
unit at Commercial Bank remains focused on solidifying its
position in the global marketplace through diversification,
strategic partnerships, and innovative financial solutions.
We are committed to building on the successes of 2024 and
delivering long-term, sustainable growth that benefits both
our clients and the broader Commercial Bank Group.
Commercial Bank Retail Banking
Our growth-oriented Retail Bank strategy revolves
around providing world-class experiences for our clients
throughout every step of their journey. By leveraging
digital engagement, flagship branches, premium lounges,
and proactive customer relationships, we strive to exceed
customer expectations. Our extensive product portfolio
includes bank accounts, deposits, loans, credit cards,
insurance, and wealth management services.
The use of advanced analytics has helped us identify and
cater to the unique needs of our customers and personalize
their experience with the Bank. This persistent focus on our
clients aligned with core strategic priorities, will deliver our
vision to become ‘The Most Profitable Retail Bank in Qatar’.
As a business group, we are fully aligned and committed
to the Bank’s strategy underpinned by the 5C’s: Corporate
Earnings Quality, Client Experience, Creativity & Innovation,
and Culture and Compliance.
Our continuous dedication to creativity and innovation
has earned us a multitude of awards in the year 2024,
underscoring our excellence in the digital banking sphere
and reinforcing the ease and convenience we provide
for our customers to bank with us. A few highlights of our
accomplishments encompass:
• “Best Mobile Banking App in the Middle East” award
from Global Finance.
Shahnawaz Rashid
EGM, Consumer Banking
ANNUAL REPORT 2 024
43
• “Best Mobile Banking in Qatar” award from Global
Finance.
• “Best Mobile Banking App” award in the Middle East
from MEED.
• “Best Remittance Service” award in the Middle East from
MEED.
• “Fastest Growing Credit Card Issuer” in Qatar from
International Finance.
• “The Best Card Payment Service POS/ATM” in Qatar
from International Finance.
• Highest spend per account across the region on its
Mastercard Limited Edition World Elite portfolio
award from Mastercard
• “Best Green Financing Initiative” from the Asian Banker.
• “Sustainable and Green Bank of the Year” in Qatar
from the Asian Banker.
• “Best Digital Bank in the Middle East” by World
Finance.
• “Best Bank in CSR’’ in the Middle East by World Finance
Business Performance
Retail Banking continues to contribute significantly to
Commercial Bank’s overall performance. Built on a strong
franchise of customer service and innovation, Retail Banking
has delivered outstanding performance in 2024.
The retail balance sheet demonstrated exceptional strength
in FY 2024, with the lending portfolio reaching QAR 11.6
billion and deposits increasing to QAR 21.3 billion.
Branches, Self-Service Machines, and ATM Network
Transforming Our Distribution Network: A Journey of
Innovation and Customer-Centricity
We are excited to highlight the evolution and strategic
importance of our 28 -location-strong physical network
which continues to evolve as a critical pillar of Commercial
Bank’s customer-centric approach.
This network is not merely a series of Branches; it represents
the very heart of how we connect with our customers,
providing them with seamless access to services and
personalized financial solutions tailored to their unique
needs.
Innovative and Customer-Focused Transformation
At the forefront of our network are technology enabled
self-service locations, designed to provide unparalleled
convenience and autonomy.
These hubs operate 24/7, enabling customers to complete
essential banking tasks at their convenience.
From printing cheque books, debit cards, and credit cards
in under five minutes to accessing a full suite of self-service
solutions, these locations exemplify our dedication to
empowering customers through innovation.
Management Review of Operations continued
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Exclusive Banking at CB Premium Lounges
For customers seeking an elevated experience, our CB
Premium Lounges stand as the pinnacle of luxury and
personalized service.
These exclusive spaces are tailored to meet the
unique needs of our high-net-worth clients, offering a
sophisticated environment for bespoke financial advice
and wealth management solutions.
Our expert Relationship Managers deliver customized
guidance aligned with our premium customers’ financial
aspirations and goals.
Every detail, from the ambience to the services, reflects
the exclusivity and excellence these lounges represent,
setting new standards in personalized banking.
The Vital Role of Traditional Branches
While innovation drives much of our network’s evolution,
our traditional Branches remain a cornerstone of our
operations, addressing the complex financial needs of a
diverse customer base.
These Branches act as trusted centers for comprehensive
financial solutions, offering meaningful, personalized
interactions with our advisors.
Whether assisting with intricate financial requirements or
providing tailored advice, traditional Branches continue
to play a pivotal role in our mission to deliver exceptional
customer-centric banking experiences.
Customer journeys in branches have been optimized with
the implementation of an appointment booking system,
ensuring reduced wait times and a smoother experience.
Additionally, branch processes have been largely
digitized, significantly reducing paper usage as part of our
commitment to sustainability.
A Robust ATM Network
Complementing our physical network is our extensive fleet
of 312 ATMs strategically located across the nation.
These machines go beyond conventional cash transactions,
facilitating bill payments, transfers, and cheque deposits.
Additionally, an adequate large number of ATM locations
have other self-service options co-located with them,
enhancing the efficiency and accessibility of our network.
A Unified Vision
Commercial Bank’s distribution network is a dynamic
ecosystem, with every Branch, Premium Lounge, and ATM
contributing to a singular vision: delivering exceptional
banking experiences tailored to every customer’s needs.
This ongoing transformation is a testament to our
commitment to innovation, customer-centricity, and
excellence in financial services.
Customer acquisition
Customer acquisition is the lifeblood for Retail Banking
and the Bank has focused on enhancing the numerous
methods that enable new customers to join the Bank. We
provide easy-to-apply and digitally enhanced account
Commercial Bank globally unveils its First Commercial Bank Limited-Edition World Elite Mastercard Credit Card with unique Mastercard gold logo
ANNUAL REPORT 2 024
45
applications through digital account opening and instant
fulfilment processes. The focus remains on delivering value
by rightsizing client income segments and strengthening
acquisition strategies. An enhanced CB@Work proposition,
along with an exclusive service and sales platform, helped
establish the Bank as a key originator of expatriate and Qatari
accounts with the cards proposition at the center in driving
salary account acquisition.
To support the network responsible for customer
acquisition, Retail Banking continued to invest its resources
to further enhance digital solutions to serve our clients and
improve turnaround times from account opening to account
fulfilment.
Retail Internet and Mobile Banking
Building on our continued digital success, we stayed focused
on adding new features and improving services throughout
2024.
Given the high adoption rate of digitally active customers,
over 98% of financial transactions are now through
automated channels.
Through the market leading CBQ Mobile App and Internet
Banking services we offer a wide range of digital services
including International Remittances to all the countries,
effortlessly empowering customers to send funds with
a simple click. This includes transfers to bank accounts,
convenient cash pickup services, and seamless transactions
to wallet accounts.
For specific countries, our service offers instant remittances,
enabling customers to send funds to their beneficiaries
in less than 60 seconds. Due to the widespread adoption
of this remittance service among our customers, CB
Remittance stands out as one of our most sought-after and
popular digital offerings.
By collaborating with Western Union, we have broadened the
reach of our expedited payment service to encompass the
developing communities across African regions, enhancing
financial accessibility for a wider population.
Whilst we grew our geographic reach, we continued to
enhance the customer experience with the introduction of
bundled remittance offers where regular customers can buy
discounted packages, and first-time users can benefit from
free transfers.
In addition to continuous digital innovation, the Bank has
pioneered several market-first services, including the launch
of the World’s first Geofencing-enabled Branch Appointment
Token issuance feature, now available on the CBQ Mobile
App.
This feature has been designed to save time and enhance
the overall banking experience, making it more seamless
and convenient than ever before.
As part of our product offerings, we have introduced
investment account opening and wealth management
services tailored to the customer’s risk profile through the
CBQ Mobile App.
Moreover, the bank has introduced CB Pay Link for Non-CB
customers and along with enhancements to Qatar Mobile
Payment (mPay).
To safeguard customers’ accounts and to protect them
from fraud and cybercrime, we continue with CB Direct
Notifications that sends alerts to customers’ registered CBQ
Mobile App in case of a suspicious activity.
These innovations have been accepted and adopted
extensively by customers, and one of the most important
services launched is the CBsafe ID, which allows customers
to easily identify and authenticate calls from Commercial
Bank employees, limiting opportunities for frauds cases.
CB Video Relationship Manager now introduced within CBQ
Mobile App is another service enhanced by the Bank which
facilitates face to face customer interactions through a virtual
platform, innovatively serving customers and strengthening
client relations.
Management Review of Operations continued
Commercial Bank recognized with “Best Mobile Banking App in the Middle East”
and “Best Mobile Banking in Qatar” by Global Finance
cbq.qa
46
Commercial Bank and MetLife Collaborate to Transform Life Insurance and Savings Solutions for Diverse Customer Base in Qatar
Commercial Bank officially opens its new Lusail Branch
Commercial Bank and Kotak International unlock promising investment
opportunities in rising India
Commercial Bank wins a major accolade at Mastercard East Arabia Business
Forum
ANNUAL REPORT 2 024
47
This feature allows customers to interact with their
Relationship Manager, complete applications, exchange
documents, and submit instructions, all with a digitally
recorded signature to expedite transaction processing
We are proud that our CBQ Mobile App is consistently
awarded by global bodies, and more importantly, our
customer satisfaction remains high with a Net Promoter
Score rating above 79.
Cards & Payments
Commercial Bank has always been a leading innovator in
the Digital payments space, pioneering the adoption of
cutting-edge solutions for enhancing customer experience
and maintaining market relevance. Commercial Bank has
been amongst the first local banks to establish a fully digital
card proposition that facilitates the seamless acquisition,
management, and utilization of a full-fledge digital card by its
customers.
New Himyan Debit & Prepaid variants - Aligning with
QCB’s vision
Commercial Bank proudly launched the Himyan Debit Card,
demonstrating its alignment with Qatar Central Bank’s vision
to enhance local financial systems. This card, issued in four
unique variants to cater to the diverse needs of all our
customer segments and is directly linked to the customer’s
bank accounts, ensuring seamless access to funds and
convenience for both retail and corporate segments. The
Himyan National Card represents a significant milestone in
supporting QCB’s vision of enhancing financial stability and
promoting local economic growth.
For the bank, this initiative aligns with regulatory
requirements while fostering operational efficiency and
generating revenue.
By supporting the national strategy, the Himyan Card
demonstrates the bank’s commitment to regulatory
compliance and advancing Qatar’s economic diversification
goals.
The most SUCCESSFUL card migration: FASTEST
ACHIEVED MIGRATION GLOBALLY on MC network.
Demonstrating excellence in execution, Commercial Bank
collaborated with Mastercard to migrate approximately
330,000 cards from Visa to Mastercard across its Credit
and Debit portfolios. The project’s success was anchored
in a robust migration strategy and the cohesive efforts of
organizations, operating as a unified team.
The initiative achieved extraordinary outcomes, securing
the ‘Fastest Migration Award’ for its speed and efficiency
compared to global benchmarks. Mastercard further
acknowledged this milestone at a celebratory event in the
UAE, reinforcing the significance of this achievement.
Commercial Bank’s 50th Year celebration: EXCLUSIVE
GOLD card for Limited Edition and PB customers
In celebration of its 50th anniversary, Commercial Bank has
unveiled Limited-Edition World Elite Gold Credit Card with
the world’s first-ever Mastercard gold logo, featuring an
exclusive fully engraved gold design, as part of its continuous
efforts to provide customized solutions that address the
needs of its valued customers.
Management Review of Operations continued
Premium Banking hosts an exclusive women’s seminar in collaboration with CBFS and Qatar Stock Exchange
cbq.qa
48
Commercial Bank has distinguished itself as the preferred
partner for customers, consistently delivering unparalleled
value and empowering them to achieve their financial
objectives. The new card has been specifically designed
for the Bank’s distinguished Limited-Edition customers in
appreciation of their trust and loyalty. The card is supported
with unique values propositions & bespoke exclusive
benefits such as unlimited VIP valet parking, complimentary
gym access at selected reputable gym in Qatar, and many
more.
Revamping Loyalty and Rewards: Engaging and retaining
our loyal customers has always been the Bank’s philosophy
and this is where we believe that a strong loyalty programme
is vital.
• Limited Edition program for our Ultra High Net-Worth
(UHNW) customers where they can redeem their reward
points for anything they wish for, including exclusive
products and services, such as a Hermès bag or booking
a private jet.
• Over 200 merchants catering to different types of
customers preferences which can be easily and instantly
accessed through our digital channels like Retail Internet
Banking and CBQ Mobile App.
• Streamlined redemption process for our customers and
make it as seamless and frictionless as possible, we have
revamped our award-winning CBQ Mobile App to include
an instant redemption of reward points through a click of
a button.
Introducing Visa Installments Solution (VIS) for
E-commerce
Commercial Bank of Qatar (CBQ) has once again
demonstrated its commitment to innovation by becoming
the first merchant acquiring bank globally to implement
the Visa Installments Solution (VIS) for e-commerce
transactions. This pioneering solution, developed in
collaboration with Visa, provides credit cardholders the
convenience of splitting their purchases into manageable
monthly installments, enhancing their overall shopping
experience.
In line with Commercial Bank’s mission to deliver cutting-
edge payment solutions, the Visa Installments Solution
empowers cardholders with greater financial flexibility by
enabling them to convert their purchases into smaller, more
affordable payments. This service opens new possibilities for
customers, making large online purchases more accessible
and seamless.
The Visa Installments Solution is an advanced, real-time
API-driven platform that seamlessly integrates various
stakeholders in the payment ecosystem, including issuing
banks, payment processors, merchants, and facilitators. By
doing so, it delivers distinct advantages across the board:
• For customers: Offers convenience and flexibility,
fostering trust and loyalty.
• For merchants: Boosts sales and conversion rates
through enhanced affordability options.
• For Commercial Bank: Positions the Bank as a
leader in innovative payment solutions, strengthening
partnerships and driving growth.
This groundbreaking initiative reinforces Commercial Bank
of Qatar’s role as a trailblazer in the payments industry,
consistently redefining how customers and businesses
engage with financial services.
Wealth Management
The focus on building the Wealth Management proposition
continued throughout the year as it remains a core pillar
of our services that supplement our strong Retail Banking
franchise. Investments in people, process, products, and
systems were key focus areas in building a strong foundation
to provide Wealth Advisory services through a trusted and
robust Wealth architecture.
We offer clients access to local and global investment
products, across all major asset classes, through strategic
partnerships with leading asset managers across the globe.
Our wealth clients are serviced by qualified and accredited
Wealth Advisors who are empowered with the right tools in
facilitating our customers’ journey. We continue to focus on
automating operational processes, introducing innovative
products, and expanding access to traditional wealth
products that cater to our customer base and help them
towards diversifying their portfolios.
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Commercial Bank Financial Services (CBFS)
While delivering comprehensive global wealth management
solutions, our commitment to fortifying our presence in the
local Qatar Stock Exchange remains steadfast due to the
market-leading brokerage services provided by Commercial
Bank Financial Services (L.L.C.) (CBFS), a wholly owned
subsidiary of Commercial Bank, duly licensed by the QFMA.
Consistently ranked among the top 3 brokerage houses in
Qatar, CBFS boasts the formidable position of holding one
of the largest capital bases, exceeding QAR 950 million.
Offering a comprehensive suite of services, CBFS empowers
its customers to trade stocks listed on the Qatar Stock
Exchange, engage in Bonds and T-bills transactions, and
utilize Margin Facilities, Asset Management, and Liquidity
Provision services, ensuring a diverse and robust range
of financial solutions for its clients. CBFS has also started
offering market making services recently and is one of only
four brokers in the market to be engaged in the activity. In
the realm of the local equity market, CBFS continues to hold
a leading position in margin trading through its competitive
offering for a diverse client base. Further bolstering its
innovative approach, CBFS aligns seamlessly with the Bank’s
overarching digital innovation strategy through its acclaimed
mobile trading application and online platform.
Treasury and Investments
The Commercial Bank’s Treasury and Investments
Department is responsible for asset-liability management,
capital and financial market investments, trading, and
treasury sales. The Department manages the overall
funding and liquidity requirements of the Bank. This
includes management of operational and strategic liquidity
requirements, as well as accessing the international debt
capital markets for funding needs.
Departmental functions
Proactive management allows the Bank to manage its
funding base in a cost-efficient manner while ensuring
its balance sheet is managed in accordance with the
expectations of rating agencies, regulators, the Board of
Directors and shareholders. The department’s treasury and
Investments function has been instrumental in maintaining a
stable cost of funding, managing the duration of the Bank’s
liabilities in a volatile interest rate environment, seeking
diversification of funding channels, and maintaining key
liquidity ratios and related business regulatory ratios as
required by the Qatar Central Bank.
The department’s investments function is engaged in
managing the Bank’s investments in capital markets
to achieve superior and stable returns. It continued to
provide strong revenue generation in 2024 whilst ensuring
a liquidity buffer for the Bank by focusing on liquid and
diversified investments. Its goal in 2025 is to maintain
returns momentum in a challenging geopolitical and
Management Review of Operations continued
Parvez Khan
EGM, Treasury and Investments
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macroeconomic backdrop. The investment emphasis
remains on active portfolio management to optimize returns
and ensure effective risk management by flexible asset
allocation, hedging, and duration management.
Treasury Sales
The Treasury Sales unit provides a full suite of products to
the Bank’s customers, supporting their needs with regards
to managing and hedging their foreign exchange, interest
rate exposures and other asset classes. Commercial Bank
Treasury and Investments department continues to grow
its footprint as a leading market-maker in the regional rates,
fixed income, treasury securities, and FX markets, and in
providing market access to corporates and institutions.
In 2024, Commercial Bank Treasury and Investments
expanded its capacity to support client needs by adding
digital execution capabilities and risk management solutions,
both domestically as well as cross-border, demonstrating its
ability to provide seamless client solutions across multiple
geographies.
Treasury is also actively engaged with Commercial Bank’s
subsidiary in Turkey – Alternatif Bank to provide end-to end
origination, structuring, negotiation, and execution.
Risk Management
Managing risk is a fundamental part of Commercial Bank’s
day-to-day business activities. As part of the overall
corporate governance framework, the Board of Directors
is responsible for overseeing a strong risk governance
framework, including a strong risk culture, a well-developed
risk appetite – articulated through the Bank’s Risk Appetite
Statement – and well-defined responsibilities for risk
management and control functions. The keystone of the
Bank’s risk governance framework is the three lines of
defense, namely:
1. The first line of defense consisting of frontline business
units and functions that create risk. These groups are the
Bank’s primary risk-takers, responsible for implementing
effective internal controls and maintaining processes for
identifying, assessing, controlling, and mitigating the risks
associated with their activities, consistent with the Bank’s
Risk Appetite Statement and risk limits.
2. The second line of defense consisting of independent
risk management, which oversees risk-taking and
assesses risks independent of frontline business
units and functions that create risk. Independent risk
management complements the frontline units’ risk-
taking activities through its monitoring and reporting
responsibilities, including compliance with the Bank’s risk
appetite, and is responsible for identifying, measuring,
monitoring, and controlling aggregate and emerging
risks enterprise-wide.
Antonio Gámez
EGM, Chief Risk Officer
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51
3. The third line of defense consisting of internal audit,
which provides independent assurance to the Board on
the effectiveness of governance, risk management, and
internal controls.
During 2023, Commercial Bank continued its efforts to
improve its overall risk platforms, put in place a risk balanced
performance scorecard, including a well-balanced and agile
risk organization, comprehensive approach to managing
cost of risk, and an improved approach to managing non-
financial risk.
In 2024, Commercial Bank will continue to upgrade its
technological infrastructure, enhance the coverage of
liquidity management, and strengthen the overall risk
strategy.
Credit Risk
Commercial Bank has clearly defined credit policies for
the approval and management of credit risk. Formal
credit standards apply to all credit risks decisions, with
specific portfolio standards applying to all major lending
areas. These incorporate obligor quality, income capacity,
repayment sources, acceptable terms and security, and loan
documentation tests.
The Bank assesses the integrity and ability of debtors or
counterparties to meet their contracted financial obligations
for repayment. Collateral security such as real estate, charge
over income or assets, and financial securities is generally
taken for business credit, except for government, major
banks and corporate counterparties that are externally
risk-rated and of strong financial standing. The Bank uses
risk ratings models to govern decision making both on
Corporate Lending and Retail Lending Businesses. This bring
about standardization and consistency of rating borrowers.
Non-Financial Risk
The Bank introduced the concept of Non-Financial Risk
which includes Operational Risk, Third Party Risk, Cyber
Security Overview Vendor Management, Business Continuity
and Change Management. Operational Risk is the risk of
loss resulting from inadequate or failed internal processes,
people and systems, or from external events. It includes legal
risk but excludes strategic and reputational risk.
The Non-Financial Risk Department supports the
achievement of Commercial Bank’s financial and business
goals. The NFR ensures that the bank adopts industry
standards in evaluation of key risk and uses the necessary
tools to manage and monitor these risks. The primary
objectives of the NFR Department are:
• Maintenance of an effective internal control environment
and system of internal control.
• Demonstration of effective governance, including a
consistent approach to managing non-financial risk
across the Bank.
• Transparency, escalation and resolution of risk and
control incidents and issues.
• Effectively overviewing the policy and review of Cyber
Security as second line of defense.
• Making sure that there is high level of resilience and
preparedness in the event of any business continuity
disruptions.
Market Risk
Market Risk is the potential loss in value or earnings arising
from changes in market factors, and is managed by the
Bank’s Market Risk Department with oversight by the
Management Risk Committee, which provides specific
guidelines for market risk management. Matters covered
includes risk emanating from the Trading Book, Banking
Book and Counterparty Risk Management.
Market Risk managed as part of the Risk Appetite Framework
which has granular levels of risk metrics including value-
at-risk (‘VaR’) for potential loss using historically observed
market volatility. Stressed VaR is used at the Bank to measure
the potential for economic loss from extreme market events,
earnings-at-risk (EaR), and economic value of equity (‘EVE’)
for Interest Rate Risk and Dv01 for change in yield.
The results of these measures are reported to the
Management Risk Committee, Asset Liability Committee and
Investment Committee on a regular basis.
Management Review of Operations continued
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Liquidity and Funding Management
Commercial Bank follows a balanced liquidity management
strategy through the combined use of liquid asset holdings
and borrowed liquidity to meet its liquidity needs. The Bank’s
funding policies provide that:
• Liquidity requirements be measured using several
approaches including sources and uses, structure of
funds, and liquidity indicators.
• An appropriate level of assets is retained in highly liquid
form.
• The level of liquid assets complies with stressed scenario
assumptions to provide for the risk of the Bank’s
committed but undrawn lending obligations.
• Establishment of credit lines.
• Formalized Contingency Funding Plan that is reviewed
periodically by ALCO.
Board Risk-related Committees
The two Board Committees that have primary responsibility
and oversight for risk are:
1. The Board Risk and Compliance Committee (‘BRCC’),
which is responsible for all aspects of enterprise wide
risk management including, but not limited to, credit risk,
market risk, liquidity risk, operational risk, compliance,
anti-money laundering and regulatory oversight. The
BRCC reviews policy on all risk and compliance issues and
maintains oversight of all Bank risks.
2. The Board Executive Committee (‘BEC’) which is
responsible for evaluating and granting credit facilities
within authorized limits as per Qatar Central Bank and
Board guidelines.
The Board of Directors or its subcommittees are regularly
updated on any potential risk that the Bank may face.
Risk Management continues to be very well positioned to
manage risk resulting from the increasing sophistication,
scope and diversity of the Bank’s business and operations.
In summary, the governance framework, policies and
administrative procedures and practices relating to risk
management in Commercial Bank align well with global best
practice, the recommendations of the Basel Committee and
the guidelines of Qatar Central Bank.
Marketing
Commercial Bank’s Marketing Department has geared
its efforts towards establishing and promoting the Bank’s
reputation and brand identity to stakeholders and customers
through effective communication using both traditional and
digital media channels.
Marketing works closely with the Bank’s main business units
and supports functions to develop integrated marketing
campaigns targeting different customer segments with
diverse products and services based on ongoing research,
consumer insight and return on investment analysis.
Marketing also runs the Bank’s sponsorships and key
events, as well as its Corporate Social Responsibility (CSR)
programmes. We ensure our marketing initiatives and
communication strategies align with the Bank’s sense of
purpose which is making everything possible to customers .
Commercial Bank’s mission is deeply rooted within sustaining
its position as a leader in digital banking. Through exemplary
leadership in digital marketing – alongside our proactive
approach to digital media, first-of-its-kind technologies,
top-tier content offering, and customer engagement on
and through social media – Commercial Bank continues to
pioneer Qatar’s digital banking spaces.
Following a national vision
Commercial Bank’s successes and achievements this year
emerged from the Bank’s commitment towards Qatar
National Vision 2030, which inspired us to achieve results, in
alignment with the country’s key strategic messages and the
fulfilment of Qatar National Vision 2030.
For 2024, our National Day theme was “Our unity is our
strength”. We were inspired to reflect the people’s unity and
patriotism in a design that communicates the compelling
story of every individual and corporation in Qatar. We
started by showing Qatar’s famous National Day Symbol,
multiple hands are coming together, proud to hold up high
the Qatari flag, reflecting the strong sense of patriotism
and loyalty. In the background, we can see Commercial
Bank Plaza standing strong and tall among Qatar’s famous
skyline. This visual represents Qatar’s force of nature, and
Commercial Bank’s loyalty to the National Vision 2030 and
the advancement of the community.
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Social Media
Our brand story has been conveying how our
communication strategy is being developed, while following
our Brand DNA and making sure we give our customers the
guidance they deserve. We build our Bank’s strategy on the
following three points: to guide, humanize and innovate.
In addition to investments in digital technologies, we are also
focused on communicating our efforts in a clear and simple
way. Commercial Bank’s social media approach encouraged
customers to #GoDigital in six languages across all available
channels, using friendly, understandable language. This is
part of the Bank’s print-free strategy which aims to eliminate
printed collaterals in branches. In addition to that, we have
invested in led Plaza screens to replace printed materials.
Commercial Bank extends innovation to its communication
approaches and is keen on humanizing all its communication,
and this is clearly reflected in CB’s continuing commitment to
guide its audience:
• CB Support: Part of our strategy includes guiding our
customers throughout their banking journey.
• #CBsafe: We launched our anti-fraud campaign to
further educate our customers on the various financial
techniques out there.
• CB Alpha Trader: We launched a series of educational
videos regarding wealth management, specifically, our CB
Alpha Trader App.
This approach has earned Commercial Bank a leading
position amongst the financial institutions in Qatar, and the
trust of our global financial partners.
Commercial Bank has launched several social media
campaigns throughout 2024 that has further emphasized
its role in elevating the digital banking scene in Qatar. From
commemorating its 50th anniversary to launching the
largest warehouse sale in Qatar, the Bank has been offering
customers financial solutions to elevate their day-to-day
lives.
Commercial Bank’s exceptional social media strategy led to
the Bank being recognized by the most reputable awarding
bodies in the industry.
2024 Awards
• Best Mobile Banking App in the Middle East by Global
Finance
• Best Mobile Banking in Qatar by Global Finance
• Best Mobile Banking App by MEED
• Best Remittance Service by MEED
• Fastest Growing Credit Card Issuer in Qatar by
International Finance Magazine Awards
• Best Card Payment Service POS/ATM in Qatar by
International Finance Magazine Awards 2024
Management Review of Operations continued
Hussein M Ali Al-Abdulla
EGM, Chief Marketing Officer, and
Alternative Assets
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• “Best Digital Bank in the Middle East” by World Finance
• “Team Excellence 2024 Award” by Artan Holding
• Appreciation award from Descon
• Major accolade at Mastercard East Arabia Business Forum
held in Singapore
Corporate Social Responsibility (CSR)
Commercial Bank’s longstanding commitment to Corporate
Social Responsibility (CSR) has been a pillar in the Bank’s
structure since its inception over forty-eight years ago.
The Bank has committed to positively contributing to the
wider community in support of Qatar National Vision 2030
and through corporate social responsibility programmes
formulated and implemented by the Bank’s Marketing
Department.
Ramadan initiatives
As part of Commercial Bank CSR, the Bank organized a
number of charity annual events in cooperation with Qatar
Red Crescent. Ramadan Iftar meals were distributed for
labor and people in need in the community.
Commercial Bank also introduced the “CB Staff Eidya”
campaign to foster generosity and community support. This
initiative is a call to all staff members to embrace the spirit of
giving by contributing to a fund designed to support those
less fortunate during Eid.
Sports, health, and fitness
At Commercial Bank, our people are our greatest asset, and
we are committed to invest in their wellbeing. Improving the
nation’s health is also one of the most important parts of
the human development pillar of the Qatar National Vision
2030, and we promote sports and wellness activities for
our staff not only during National Sports Day but throughout
the year. We believe that sports and physical activity play
a vital role in our community. That said, we continuously
promote active and healthy lifestyles and strive to cultivate
values of dedication, teamwork, competition, and good
sportsmanship.
On top of carrying out yearly fitness challenges and
competitions, Commercial Bank has also introduced a
number of tournaments to encourage staff members to
engage in fitness activities throughout 2024. The Bank
hosted the first mixed Volleyball Competition, prepared
exclusively for CB staff, to spread positive energy and
friendly competition while giving employees a chance to
connect with one another. Commercial Bank’s Staff Club are
upholding the Bank’s promise towards fostering a culture
that revolves around well-being and a structured work-life
balance.
Sponsorship programs
Commercial Bank remains committed to positioning Qatar at
the forefront of the sports industry by rounding up the best
international competitors for an annual golf tournament in
Qatar. That said, the Bank and Qatar Golf Association have
been hosting the 28th edition of Commercial Bank Qatar
Masters Golf Tournament; an annual golf tournament on the
DP World Tour Calendar organized by Qatar Golf Association,
Qatar Olympic Committee, Doha Golf Club, and Commercial
Bank, the long-term Title Sponsor. The tournament was
first held in 1998 and has become Qatar, and the world’s,
annual “must attend” sporting and social event. This year,
the golf tournament coincided with the Bank’s golden 50th
anniversary.
In parallel, the Bank and Qatar Golf Association also have
hosted the Commercial Bank Qatar Masters Pro-Am
Tournament where local amateur golfers have gotten
the chance to play with professional golfers who have
participated in the tournament. This initiative stands as
testament to the Bank’s impactful contributions role in the
field of sports.
Health awareness
To fulfill its commitment towards improving the population’s
health in Qatar, Commercial Bank has conducted a variety
of activities and workshops for its employees to raise
awareness on breast cancer early detection in collaboration
with Qatar Cancer Society, The View Hospital, Naseem Health
Care LLC, and Turkish Hospital. Under the slogan “Show your
care, Be Aware,” CB female employees had the opportunity
to attend an informative “Breast Cancer Awareness Session”
while enjoying exciting activities held in parallel.
ANNUAL REPORT 2 024
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Educating the public and spreading awareness
In line with our Brand DNA, we strive to offer our customers
the financial guidance they seek. Commercial Bank has
launched a series of campaigns that aspire to spread
awareness in the society, in addition to educating and
directing our customers in their banking journey:
• CB Alpha Trader: This series aims to inform customers
of the stick market, empowers them to unlock their
investment potential, and sheds light on the advanced
tools of CB Alpha Trader.
• #CBsafe: As leaders in the financial landscape, we
are focused on protecting our consumers’ financial
assets. Our #CBsafe campaign has underpinned our
commitment as we continue to offer the community tips
on how to identify the latest scam techniques and how
to respond. A particular initiative under our #CBsafe
campaign that went viral is our angry translator video
which highlights the importance of thinking twice prior to
sending personal bank information.
• CB Support: Our CB Support series on social media aims
to answer customer inquiries regarding our CBQ Mobile
App and its features.
Qatari youth
Commercial Bank takes pride in being a Qatari bank and
supporting all four pillars of the Qatar National Vision 2030
through our activities, with a focus on strengthening the
economy through our services and investing in Qatar’s
human capital talent as one of the largest private sector
employers in the country.
The Bank’s National Development Programme invests
heavily in the skills and training of young Qataris, and we look
forward to continuing to support Qatar on its journey towards
sustainable development and prosperity, for the benefit of
current and future generations. This year, the Bank launched
Barzan Leadership Program, designed to empower Qatari’s
and develop their skillset.
The Bank also annually hosts the Young Investors program
and Young Bankers program – both of which are internships
that equip our future financial leaders with the necessary
skills they need to pioneer the financial markets. We have
given the younger generation a space where they can
enhance their economic understanding and spread the
knowledge given to them by our financial experts.
Volunteering
Commercial Bank believes in fostering a sense of community
and positively contributing to society’s philanthropic causes.
Staying true to its promise, the Bank hosted an array of
charitable initiatives throughout 2024.
That said, Commercial Bank has partnered with Qatar Charity
to distribute winter supplies (blankets and carpets) to
those with limited income. This comes as part of the Bank’s
community relief efforts, and within the framework of Qatar
Charity’s ongoing winter campaign “How Long”.
Throughout the Holy Month, the Bank expanded its range
of initiatives to fully embrace the spirit of generosity and
compassion during the scared month of Ramadan. Among
these initiatives, Commercial Bank’s senior staff members
distributed iftar boxes to the less fortunate. The Bank
also partnered with Qatar Charity to provide iftar boxes
to workers in one of Qatar Charity iftar tents. Commercial
Bank’s team also joined the elderly for a Ghabqa dinner, in
cooperation with the Center for Empowerment and Elderly
Care (Ehsan). The event took place at Belhambar Qatari
Restaurant in Al Shoyoukh Port, Doha- Corniche, where the
elders shared their life experiences especially when it comes
to tradition and culture with our staff members.
During Qatar National Day, the Bank launched an array
of gift distribution initiatives across several institutions
including Qatar Academy Al Wakrah, Moza Bint Mohammed
Girls School, and Al Hedayah for Special Needs and The
Rehabilitation for Girls & The Education Center to spread a
sense of joy and belonging amongst all children alike. The
Bank also extended its visit to include several Commercial
Bank Mall branches, namely, Villaggio, Doha Festival City, City
Centre, Dar Al Salam, and Vendome CB Premium Lounge.
As part of its commitment to sustainability, the Bank joined
forces with Deap Qatar to organize a beach cleanup
in Sealine, reinforcing its dedication to environmental
preservation and community-driven initiatives.
Management Review of Operations continued
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These initiatives demonstrate Commercial Bank’s collective
dedication to social responsibility and underscores the
Bank’s culture.
Sustainable products
Poised to share the banking scene in Qatar, Commercial
Bank is continuously introducing world-class financial
products that align with the sustainable goals of National
Vision 2023.
The Bank is offering customers the opportunity to finance
their next hybrid or electric car through CBgreen. This
initiative supports The Qatar National Environment and
Climate Change Strategy and further solidifies Commercial
Bank’s role as not only a leader in digital banking, but a
catalyst for change.
Commercial Bank has been selected as the preferred
financing partner for BYD, a leading innovator in electric
vehicles. This partnership aligns with our CB Green Vehicle
Loan initiative, designed to support eco-friendly investments
with attractive financing options for our customers.
CSR recognition
Commercial Bank’s commitment to Corporate Social
Responsibility has given the Bank recognition from
prestigious entities across the globe.
Human Capital
In 2024, Commercial Bank Human Capital strategy
featured a range of progressive initiatives designed to
improve organizational performance and foster employee
engagement at all levels.
• Human Capital department has been instrumental in
fostering a performance-driven workplace by aligning
organizational goals with individual and team objectives.
We focused on recognition programs and performance
rewards to ensure that employees remained motivated
and aligned with the Bank’s vision.
• Nationalization, focused on attracting young national
talent and building a strong talent pipeline, remains a
strategic cornerstone for The Bank. This commitment
emphasizes nurturing local talent through customized
development programs, tailored career planning, and
active knowledge transfer. This year, the promotion
of new national leaders from within our talent pool
underscored our dedication to internal growth and
leadership cultivation. Partnering with ministries,
educational institutions, and the Ministry of Labour,
participating on career fairs, talent development
programs, and apprenticeship initiatives has
strengthened our reputation as a preferred employer
for nationals while ensuring compliance with labor
market goals. Additionally, the Human Capital team also
collaborated with MOPH and Hospitals in the Health
Management Review of Operations continued
Khalifa Al Rayes
EGM, Chief Human Capital Officer
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sector to introduce wellness days that emphasize the
importance of employee well-being.
• We enhanced our approach to performance
management by not only evaluating employee
performance but also updating policies, clarifying roles,
and enhancing oversight mechanisms. This established
a more robust framework for decision-making and
compliance, improving transparency, consistency, and
ethical standards across all levels of the organization.
• Human Capital embraced a data-driven approach to
talent acquisition, addressing critical skill gaps and
anticipating future workforce needs to support the
Bank’s strategic plan. Additionally, it prioritized attracting
world-class talent and leaders globally to accelerate its
strategic vision, with a strong emphasis on technology
and customer-centricity.
• Human Capital has taken proactive steps to strengthen
relationships with internal and external stakeholders
through consistent engagement and feedback
mechanisms. Regular town halls, focus groups, and
collaboration with cross-functional teams have fostered
transparency, trust, and alignment with organizational
priorities, enhancing overall stakeholder satisfaction.
Learning and development
Commercial Bank remains committed to embrace a learning
culture by expanding its National Talent and Learning and
Development initiatives. Over the past five years, NTD has
evolved from university sponsorships and specialized
certifications to a comprehensive learning ecosystem,
offering leadership development (Pearl Program),
technical upskilling, international partnerships (JP Morgan
collaboration), and succession planning. These efforts have
resulted in 10,000+ hours of training annually, ensuring
employees are equipped with the skills to drive innovation
and excellence.
We invest in making Commercial Bank a great place for
learning. We target our development resources towards our
people who are skilled in sharing knowledge and training
others.
In Summary
Commercial Bank human capital in 2024 has had a
transformative year, marked by initiatives that align with both
organizational and national priorities, we have laid a strong
foundation for sustained growth. Strategic partnerships,
compensation, and enhanced stakeholder engagement
have further positioned the Bank as an employer of choice.
Looking ahead, Human Capital team is committed to
continuous improvement and innovation to support the
evolving needs of the workforce and the Bank.
Operations
For Commercial Bank, as across much of the globe, 2024
was a year of AI-headlined innovation. Yet these headlines
stood on the foundations of sustained investment in client
experience, data capabilities and technology infrastructure.
They thus built upon and delivered into Commercial Bank’s
ongoing innovation agenda, which is core to the bank’s
strategy and corporate earnings. At Commercial Bank, a
foundational principle is that technological innovation is a
means to support client and business outcomes, rather than
an unguided end of its own.
In 2024, the bank continued to design and execute to:
support increased customer preferences for digital solutions
including a new state of the art Corporate Internet and
Mobile Banking solution, and Trade Finance solution; deliver
much more personalized services; enhance customer
experience through wider product offerings, including
in wealth management; and to invest in future strategic
innovation needs. The flexibility of our operating model
continues to allow us to drive rapid innovation and to provide
enhanced client experience.
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Increasing client preference for digital solutions
Clients continued to embrace mobile devices to engage
with Commercial Bank. For individual customers, over the
course of 2024, customers engaging via mobile solutions
on a weekly basis increased by 14%, building on the 35%
increase of the previous year. These customers enjoyed
more than 150 services available through the bank’s
award-winning mobile banking solution. For corporate
clients, both online and mobile banking solutions came to
play an increasingly important role. Those accessing the
online services of the bank each month increased by more
than 19%, and on a weekly basis by more than 12%. This
demonstrates both the scalability of servicing an expanding
customer base and the value placed by clients on the
enhanced convenience, security and flexibility of these
solutions.
Enhancing customer experience through product and
service innovations
Adoption of these digital services brings increased
opportunity for seamless, real time services, the simplified
distribution of numerous new products and services
for Retail customers, and acquisition of richer client
data. Powered by this data, in 2024, Commercial Bank
continued to invest in and deploy AI-enabled solutions.
These include: the use of Natural Language Processing to
automate services otherwise requiring time for document
interpretation and execution, and data science and machine
learning solutions for more personalized client offerings
Bespoke solutions were also created for corporate clients
also seeking to extend their digital reach and service
proposition, including several B2C solutions.
Ongoing investments in strategic innovation capability
Digital solutions provide the customer with convenient,
fast and efficient products and services, while allowing
Commercial Bank to automate processing end-to-end.
At Commercial Bank, we are cognizant that changes in
the market, in client needs and in opportunities can be
highly dynamic. Therefore, we have created a world-class,
agile technology capability with the ability to deliver digital
scalable, automated, innovations at speed.
Key components to the strategy include:
• A highly capable diverse team;
• An agile delivery process;
• A scalable technology infrastructure, protected by strong
cyber security capability;
• Proactive investment in data infrastructure, machine
learning and data science capabilities.
Commercial Bank has strong flexible infrastructure and agile
innovation capability that is foundational to its strategy.
Management Review of Operations continued
Leonie Ruth Lethbridge
EGM, Chief Operating Officer
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Acknowledgement
The dedication and hard work of our valued employees and
leadership have empowered Commercial Bank to achieve
exceptional business performance in
2024. This Annual Report showcases our accomplishments
across all areas, and in line with our commitment to
sustainability, we have chosen to document them on
recyclable paper.
We are also extremely grateful for the ongoing support and
guidance provided by the Chairman, Vice Chairman and
Managing Director and Members of the Board. Under their
leadership, our Bank has continued to grow and uphold
its reputation as one of Qatar’s oldest and most successful
banks for over four decades.
We would also like to extend our sincere gratitude to His
Highness Sheikh Tamim Bin Hamad Al Thani, Amir of the State
of Qatar, for his visionary leadership of Qatar. We would also
like to thank His Excellency the Prime Minister and Minister of
the Interior, His Excellency the Minister of Finance, the Qatar
Central Bank and the Ministry of Commerce and Industry for
their continued guidance and support throughout this past
year.
The Qatar Central Bank, under the leadership of His
Excellency the Governor Sheikh Bandar bin Mohammed
bin Saoud Al-Thani, has shown prudence with clear and
consistent leadership of the banking industry enabling
Qatar’s financial sector to prosper.
We are very proud of our success over the years and are
optimistic about what the future will bring for Commercial
Bank and for Qatar.
ANNUAL REPORT 2 024
61
We’ll innovate. We’ll elevate.
We’ll lead the way.
Fo
anothe
50 Golden
Yeas
COMMERCIAL BANK’S CORPORATE GOVERNANCE
REFLECTS OUR COMMITMENT TO COMPLY WITH
LOCAL REGULATIONS AND INTERNATIONALLY
ACCEPTED STANDARDS INCLUDING TRANSPARENT
DISCLOSURE FOR THE BEST INTERESTS OF OUR
STAKEHOLDERS.
Effective governance is, at its core, simply about doing the
right things for stakeholders. It is enabled by having the
right checks and balances throughout the organization to
ensure that the right things are always done. It comprises
the processes and structures which affect the way an
organization is directed, managed and monitored and
its activities are reported, including: the elements of
internal control, ethics, various risk functions, policies
and procedures, internal audit, external audit and formal
committees that promote greater transparency and facilitate
efficient and effective management for the best interests
of stakeholders. The Board of Directors firmly believes that
good Corporate Governance is fundamental in ensuring the
proper management of Commercial Bank in the interests of
all of our stakeholders. We recognise that the way we interact
with stakeholders is key for the success of our business
and the transparent disclosure of our governance assists
investors in their investment decisions.
Corporate Governance developments
During 2024, we continued to enhance our corporate
governance practices as the Bank’s business evolves and
regulatory requirements change. Commercial Bank’s
Corporate Governance Charter, Board of Directors Charter,
Board Committees Charter, Board Delegation of Authority
and Corporate Affairs Policy were all reviewed and updated
for alignment with the QCB Corporate Governance
Instructions and changes to the Bank’s business.
Corporate Governance framework
The Board understands that sound Corporate Governance
principles and practices are fundamental to maintaining
the trust of its stakeholders, which is also critical in
business growth, sustainability and profitability. The Board
is committed to implement the corporate governance
principles of justice, equality among stakeholders without
discrimination, transparency and disclosure, while upholding
the values of corporate social responsibility and acting in the
public interest of Commercial Bank and stakeholders over
their personal interests, as well as performing their duties,
tasks and functions in good faith, integrity, honour and
sincerity. The implementation of these principles is driven
by a qualified Board aided by a seasoned and experienced
Executive Management team. The Board ensures that the
Bank adheres to these Corporate Governance principles
in its day-to-day activities at all times. Refer to “Board of
Directors” section in the Annual Corporate Governance
Report for further information. Commercial Bank’s Code
Corporate Governance
cbq.qa
64
of Conduct provides a clear statement of our conduct
expectations and ethical values, supported by our conduct
and ethics standards. Refer to “Code of Conduct” section
in the Annual Corporate Governance Report for further
information. Our governance includes a committee structure
and a comprehensive set of corporate policies which are
developed, reviewed and approved by the Board, the
respective Board Committees, and the board of directors of
the Bank’s subsidiaries, in accordance with their respective
responsibilities and levels of authority. Refer to “Board of
Directors” and “Board Committees” sections in the Annual
Corporate Governance Report for further information. The
Board of Directors regularly reviews compensation and
benefits to ensure we pay fairly and competitively, reward
high performers, and link incentive payments to the overall
performance of the Bank. The Board of Directors also
focuses on risk management by considering:
• The mix between salary and incentives;
• The balance between profit, risk and the time horizons
associated with those risks;
• Linking a portion of senior employees’ bonuses directly to
the long-term performance of Commercial Bank, and to
shareholders’ interests;
• Align with global best practices.
Refer to “Directors’ Remuneration”, “Executive Management
Remuneration”, “Directors Remuneration Policy” and
“Remuneration Policy Principles” sections in the Annual
Corporate Governance Report for further information.
The main rules, procedures and practical application of
Commercial Bank’s governance are contained in the Bank’s
Corporate Governance Charter, Board of Directors Charter
and Board Committees Charter. These charters reflect
Commercial Bank’s long-standing ethical governance
practices and the regulatory requirements mandated by:
• instructions issued by the Qatar Central Bank on 30
August 2022 by virtue of Circular No. 25/2022 (QCB
Corporate Governance Instructions);
• the Commercial Companies Law promulgated by Law No.
11 of 2015, as amended by Law No.8 of 2021 (CCL); and
• the Governance Code for Companies and Legal Entities
Listed on the Main Market issued by Qatar Financial
Markets Authority pursuant to Decision No. 5 of 2016
(QFMA Corporate Governance Code).
These charters also follow the recommendations of
international best practice for Corporate Governance
developed by leading international frameworks.
ANNUAL REPORT 2 024
65
Organizational structure
Complying with rules and regulations
We fully adhere to the principles set out in the QCB
Corporate Governance Instructions and to the provisions of
the QFMA Corporate Governance Code as at 31 December
2024. The detailed Annual Corporate Governance Report
2024 is an attachment to this Annual Report, forms
an integral part of it, and is presented to shareholders
for approval at the Bank’s AGM. The Annual Corporate
Governance Report 2024 can also be viewed on Commercial
Bank’s website at www.cbq.qa.
Corporate Governance continued
Group Chief Executive Officer
Board of Directors
Board Risk &
Compliance
Committee
Board Executive
Committee
Board
Remuneration,
Nomination &
Governance
Committee
Board Audit
Committee
EGM,
Chief Human
Capital
Officer
EGM, Chief
Wholesale and
International
Banking
Officer
EGM,
Treasury &
Investment
EGM, Chief
Financial
Officer
EGM,
Retail
Banking
EGM,
Marketing
&
Alternative
Assets
EGM,
Chief
Operating
Officer
AGM,
Strategy &
Analytics
Head of
Corporate Affairs
& Company
Secretary
EGM, Chief
Internal Audit
Officer
EGM, Chief Compliance
Officer
EGM, Chief Risk Officer
cbq.qa
66
Sustainability as a concept and practice has been part of
Commercial Bank’s approach for many years, whether it be
through our longstanding commitment to the Qatar National
Vision 2030 or in-built into our corporate strategic plan
initiated in 2016. Building on this foundation, Commercial
Bank actively supports Qatar’s National Environment and
Climate Change Strategy announced in 2021, the Qatar Stock
Exchange’s ESG disclosure initiative and we are a signatory
to United Nations Global Compact (UNGC), supporting the
ten principles on human rights, labour, environment and
anti-corruption.
Commercial Bank made good progress in advancing our
sustainability performance in 2024. The Bank successfully
issued its inaugural Green Bond denominated in Swiss
Francs. This was Commercial Bank’s debut Green Bond
issuance under its Sustainable Finance Framework published
in 2023 and represents the next step in its sustainable
financing journey. The bond is the largest ever CHF Green
bond issued in Qatar, the largest CHF bond issuance from
Qatar since 2013, and the largest CHF Green bond out of the
Central and Eastern Europe, Middle East and Africa (CEEMEA)
region since 2021.
In line with the National Environment and Climate Change
Strategy, we target a 25% reduction in Commercial
Bank’s greenhouse gas emissions associated with our
own operations by 2030 versus 2021. We are deploying
a number of initiatives to reduce our carbon footprint,
including installation of solar panels on the rooftops of
selected Commercial Bank branches, replacing a portion
of the Bank’s car fleet with electric vehicles, and optimizing
our air conditioning and lighting systems to reduce energy
consumption during unoccupied periods. Our operational
efforts, debut Green Bond, and Green Vehicle Loan and
Green Mortgage Loan products, have together been
recognized by the “Best Green Financing Initiative” and
“Sustainable and Green Bank of the Year in Qatar” awards
from the Asian Banker. Board and Executive Management
remuneration is linked to ESG, formalized through the
application of the Bank’s revised corporate performance
scorecard, which includes ESG metrics.
Commercial Bank’s sustainability strategy
Commercial Bank has a five-year strategic plan (2022-
2026) based on the 5Cs: Corporate earnings quality; Client
experience; Creativity and innovation (Digital Creativity);
Culture; and Compliance.
We view sustainability as an integral part of our corporate
strategy and it is inbuilt within the 5Cs. The sustainability
topics most material to our business and our stakeholders
can be viewed as a natural extension of the 5Cs as they
support the delivery of our corporate strategy. These
material topics are:
1) Sustainable finance
2) Risk management
3) Support for SMEs
4) Financial inclusion and accessibility
5) Responsible procurement and supply chain
management
6) Exceptional client experience
7) Customer privacy and data security
8) Digital innovation
9) Environmental impact of our operations
10) Talent attraction, development and retention
11) Diversity and inclusion
12) Community investment
13) Governance and Compliance
Sustainability
ANNUAL REPORT 2 024
67
Sustainability governance
At Board-level, oversight of the Bank’s sustainability
strategy and performance is the responsibility of the Board
Remuneration, Nomination and Governance Committee
(BRNGC).
Commercial Bank has a Management-level Sustainability
Committee. Responsibilities include:
• Reviewing and recommending for approval of the BRNGC,
the Bank’s sustainability strategy and commitments;
• Assessing the Bank’s sustainability related risks and
opportunities (including climate change) and mitigations
/ opportunities;
• Recommending priority sustainability-related initiatives
for implementation within the Bank, with accountable
working groups; and
• Monitoring the Bank’s sustainability performance against
the Bank’s sustainability strategy including oversight of
the impact with external stakeholders.
The Sustainability Committee is chaired by Commercial
Bank’s Executive General Manager (EGM) Chief Financial
Officer. As sustainability is an integral part of our corporate
strategy, EGM-level representatives from across Commercial
Bank’s strategic business units sit on the Sustainability
Committee.
Stakeholder engagement
We recognize that engagement with our stakeholders is
critical to the success of our business. By engaging with
our stakeholders, actioning stakeholder feedback and by
delivering on the 5Cs of our five-year strategic plan, we
believe we will achieve the “6th C of Commercial Bank” –
their Confidence and trust.
Sustainable Finance
Financial Inclusion
Risk Management
Support for SMEs
Responsible Procurement and
Supply Chain Management
Exceptional
Client Experience
Customer Privacy
and Data Security
Digital
Innovation
Governance
and Compliance
Talent Attraction,
Development and
Retention
Diversity and Inclusion
Community Investment
Environmental Impact of
our Operations
Corporate Earnings
Quality
Client
Experience
Creativity
& Innovation
Culture
Compliance
5Cs
Sustainability continued
cbq.qa
68
Below are our key stakeholder groups, and our key engagement methods:
Stakeholder
Engagement methods
Needs and expectations
Customers
• CBQ Mobile App and online banking
• Branches
• Client Engagement and Call Centre
• Website
• Social media
• Digital banking and self-service channels
• Exceptional customer experience
• Competitive products
Investors
• Annual General Meeting
• Quarterly analyst calls
• Annual Investor Analyst Day
• Annual Reports
• Sustainable financial performance
• Transparency and credibility of
communications
• Delivered dividends
Employees
• Quarterly town halls
• Internal communications
• Employee engagement survey
• National Development Programme
• Mandatory training and leader-led training
• CB Staff Club, CB Chamber of Innovation
• Competitive rewards
• Professional development
• Fairness and equal opportunity
Regulators
• Compliance with applicable laws and
regulations
• Public disclosures via QSE, Annual
Corporate
• Governance Report, Annual Report
• Strong governance and risk management
• Compliance with all legal and regulatory
requirements
Community
• Comprehensive CSR programme focused
on the local community
• Making a positive contribution to the Qatari
community
• Employment opportunities
Suppliers
• Close to 600 active suppliers
• Transparent and audited processes for
supplier selection
• Timely payment
• Fair and transparent tender process
Materiality
We conducted a materiality assessment to identify issues that have the most importance to our business (by their significance
of economic, environmental and social impacts) and our stakeholders.
The Sustainability Committee reviews the materiality matrix while considering our sustainability strategy, Commercial Bank’s
sustainability related risks and opportunities, the needs of our stakeholders, industry trends, the Qatar National Vision 2030,
the Qatar National Environment and Climate Change Strategy and the UNSDGs.
ANNUAL REPORT 2 024
69
1. Sustainable finance
2. Risk management
3. Support for SMEs
4. Financial inclusion and accessibility
5. Responsible procurement & supply chain management
6. Exceptional client experience
7. Customer privacy and data security
8. Digital innovation
9. Environmental impact of our operations
10. Talent attraction, development and retention
11. Diversity and inclusion
12. Community investment
13. Governance and Compliance
2
Influence on stakeholder assessments and decisions
12
9
4
3 5
7 6
1
8
10
13
11
Significance of economic, environmental, & social impacts
Alignment of material topics with UNSDGs
8 Digital innovation
9 Environmental impact
of our operations
10
Talent attraction,
development and
retention
11 Diversity and inclusion
12 Community investment
13 Governance and
Compliance
1
Sustainable finance
2 Risk management
3 Support for SMEs
4 Financial inclusion and
accessibility
5
Responsible
procurement and supply
chain management
6 Exceptional client
experience
7 Customer privacy and
data security
Sustainability continued
cbq.qa
70
Sustainable Finance Framework
The Bank launched its inaugural Sustainable Finance Framework in 2023, and intends to use it as a tool to support the
2030 Vision and Qatar’s National Environment and Climate Change Strategy through enabling business growth and
supporting our clients in their transition towards to sustainability.
Further, the Bank, along with its wholly owned subsidiaries, intends to use the Framework as the basis to issue Green,
Social or Sustainability Bonds, Sukuks and Loans (“Sustainable Financing Instruments”). The Sustainable Financing
Instruments will fund Eligible Sustainable Projects that conform to the sustainable finance principles listed below:
• the International Capital Market Association (“ICMA”) Green Bond Principles (“GBPs”) 2021 (within June 2022 Appendix
1), Social Bond Principles (“SBPs”) 2023 and Sustainability Bond Guidelines (“SBGs”) 2021; and/or
• the Loan Market Association (“LMA”) Green Loan Principles (“GLPs”) 2023 and Social Loan Principles (“SLPs”) 2023.
Key components of the Framework
Commercial Bank will allocate an amount at least equivalent to the net proceeds of the Sustainable Financing Instruments
issued under the Framework to finance and/or re-finance, in whole or in part, sustainable projects which meet the
eligibility criteria of the following Eligible Sustainable Project categories (“Eligible Sustainable Projects”).
Use of
Proceeds
Process
for Project
Evaluation and
Selection
Management
of Proceeds
Reporting
ANNUAL REPORT 2 024
71
Sustainable Finance Framework
Renewable Energy
Clean Transportation
Green Buildings
Energy Efficiency
Sustainable Water and Wastewater Management
Pollution Prevention and Control
Employment Generation, and Programs Designed to Prevent and/or Alleviate
Unemployment Stemming from Socio-economic Crises
Food Security and Sustainable Food Systems
Access to Essential Services (Healthcare and Education)
Affordable Basic Infrastructure
The Bank has established clear parameters for excluding ineligible projects or activities for financing or investing in line with
regulatory and market standards.
Debut Green Bond
Pursuant to the Sustainable Finance Framework, Commercial Bank issued a CHF 225 million Green Bond in September 2024
with broad institutional investor base.
The Bank expects to allocate the proceeds to categories such as Sustainable Water and Wastewater Management, Green
Buildings and Clean Transportation, which is expected to contribute towards achieving the goals of Qatar National Vision 2030
and Qatar’s National Environment and Climate Change Strategy.
Eligible Green Categories
Eligible Social Categories
Sustainability continued
cbq.qa
72
CONSOLIDATED FINANCIAL STATEMENTS
31 DECEMBER 2024
cbq.qa
74
Independent Auditor’s Report
To the Shareholders of The Commercial Bank (P.S.Q.C.)
Report on the Audit of the Consolidated Financial Statements
Opinion
We have audited the consolidated financial statements of The Commercial Bank P.S.Q.C. (the ‘Bank’) and its subsidiaries (together
the ‘Group’), which comprise the consolidated statement of financial position as at 31 December 2024, the consolidated
statements of income, comprehensive income, changes in equity and cash flows for the year then ended, and notes, comprising
material accounting policies and other explanatory information.
In our opinion, the accompanying consolidated financial statements present fairly, in all material respects, the consolidated
financial position of the Group as at 31 December 2024, and its consolidated financial performance and its consolidated cash
flows for the year then ended in accordance with IFRS Accounting Standards as issued by the International Accounting Standards
Board (IFRS Accounting Standards).
Basis for Opinion
We conducted our audit in accordance with International Standards on Auditing (ISAs). Our responsibilities under those standards
are further described in the Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements section of our
report. We are independent of the Group in accordance with the International Ethics Standards Board for Accountants
International Code of Ethics for Professional Accountants (including International Independence Standards) (IESBA Code),
together with the ethical requirements that are relevant to our audit of the Bank’s consolidated financial statements in the State
of Qatar, and we have fulfilled our other ethical responsibilities in accordance with these requirements and the IESBA Code. We
believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
Key Audit Matters
Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the consolidated
financial statements of the current period. These matters were addressed in the context of our audit of the consolidated financial
statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.
Impairment of loans and advances to customers
See Notes 4(b) and 10 to the consolidated financial statements.
The key audit matter
How the matter was addressed in our audit
We focused on this area because:
• of the significance of loans and advances representing
55.2% of total assets.
• impairment of loans and advances involves:
- complex estimates and judgement over both timing
and recognition of impairment including susceptibility
to management bias.
- use of statistical models and methodologies for
determination of expected credit losses. The Group
exercises significant judgments and makes a number
of assumptions in developing its ECL models which
is determined as a function of the assessment of the
probability of default (“PD”), loss given default (“LGD”),
and exposure at default (“EAD”) associated with the
underlying financial assets; and
Our audit procedures, amongst others, to address significant
risks associated with impairment of loans and advances
included:
• Evaluating the appropriateness of the accounting policies
adopted based on the requirements of IFRS 9, our business
understanding, and industry practice.
• Confirming our understanding of management’s processes,
systems and controls implemented, including controls over
expected credit loss (“ECL”) model development.
Controls testing
We performed process walkthroughs to identify the key
systems, applications and controls used in the ECL processes.
We tested the relevant General IT controls over key systems
associated with the ECL process. Key aspects of our control
testing involved the following:
ANNUAL REPORT 2024
75
Report on the Audit of the Consolidated Financial Statements (continued)
Key Audit Matters (continued)
Impairment of loans and advances to customers (continued)
See Notes 4(b) and 10 to the consolidated financial statements.
The key audit matter
How the matter was addressed in our audit
- complex disclosure requirements regarding credit
quality of the portfolio including explanation of key
judgments and material inputs used in determination
of expected credit losses.
• the need to measure ECLs on an unbiased forward-
looking basis incorporating a range of economic
conditions. Significant management judgment is applied
in determining the economic scenarios used and the
probability weighting applied to them; and adjustments
to the ECL model results are made by management
to address known impairment model limitations or
emerging trends or risks.
• Testing the controls over the inputs and assumptions used
to derive the credit ratings for the borrowers, including
performing and non-performing loans and its monitoring
process;
• Testing the design and operating effectiveness of the key
controls over the completeness and accuracy of the key
inputs and assumption elements into the IFRS 9 ECL models;
• Testing controls over the modelling process, including
governance over model monitoring, validation and
approval;
• Testing key controls relating to selection and implementation
of material economic variables; and
• Testing controls over the governance and assessment of
model outputs and authorisation and review of post model
adjustments and management overlays including selection
of economic scenarios and the probability weights applied
to them.
Test of details
Key aspects of our testing involved:
• Sample testing over key inputs and assumptions impacting
ECL calculations including economic forecasts to confirm
the accuracy of information used;
• Re-performing key aspects of the Group’s significant
increase in credit risk (“SICR”) determinations and selecting
samples of financial instruments to determine whether a
SICR was appropriately identified;
• Re-performing key elements of the Group’s model
calculations and assessing performance results for
accuracy; and
• Selecting a sample of post model adjustments and
management overlays in order to assess the reasonableness
of the adjustments by challenging key assumptions, testing
the underlying calculation and testing any relevant inputs
being used.
Use of specialists
For the relevant portfolios examined, we have involved KPMG
specialists to assist us in assessing associated IT system
controls and challenging key management assumptions used
in determining expected credit losses. Key aspects include:
• Involving our information technology specialists to test
controls over the associated IT systems.
Independent Auditor’s Report continued
cbq.qa
76
Report on the Audit of the Consolidated Financial Statements (continued)
Key Audit Matters (continued)
Impairment of loans and advances to customers (continued)
See Notes 4(b) and 10 to the consolidated financial statements.
The key audit matter
How the matter was addressed in our audit
• Involving our credit risk specialists in:
- evaluating the appropriateness of the Groups’ ECL
methodologies (including the staging criteria used);
- re-performing the calculations of certain components
of the ECL model (including the staging criteria);
- evaluating the appropriateness of the Group’s
methodology for determining the economic scenarios
used and the probability weighting applied to them; and
- evaluating the overall reasonableness of the
management economic forecast by comparing it to
external market data and our understanding of the
underlying sector and macroeconomic trends.
Disclosures
• Evaluating the adequacy of the Group’s disclosure in
relation to use of significant estimates and judgment and
credit quality of loans and advances by reference to the
requirements of relevant accounting standards.
Other Information
The Board of Directors is responsible for the other information. The other information comprises the information included in the
Bank’s Annual Report, but does not include the consolidated financial statements and our auditor’s report thereon. The Annual
report is expected to be made available to us after the date of this auditor’s report.
Our opinion on the consolidated financial statements does not cover the other information and we do not and will not express
any form of assurance conclusion thereon.
In connection with our audit of the consolidated financial statements, our responsibility is to read the other information identified
above and, in doing so, consider whether the other information is materially inconsistent with the consolidated financial
statements, or our knowledge obtained in the audit, or otherwise appears to be materially misstated.
Responsibilities of Board of Directors for the Consolidated Financial Statements
The Board of Directors is responsible for the preparation and fair presentation of the consolidated financial statements in
accordance with IFRS Accounting Standards, and for such internal control as the Board of Directors determines is necessary to
enable the preparation of consolidated financial statements that are free from material misstatement, whether due to fraud or
error.
In preparing the consolidated financial statements, the Board of Directors is responsible for assessing the Group’s ability to
continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of
accounting unless the Board of Directors either intends to liquidate the Group or to cease operations, or has no realistic
alternative but to do so.
Independent Auditor’s Report continued
ANNUAL REPORT 2024
77
Report on the Audit of the Consolidated Financial Statements (continued)
Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements
Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as a whole are free from
material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable
assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs will always detect a
material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or
in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these
consolidated financial statements.
As part of an audit in accordance with ISAs, we exercise professional judgement and maintain professional scepticism throughout
the audit. We also:
•
Identify and assess the risks of material misstatement of the consolidated financial statements, whether due to fraud or
error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and
appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is
higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations
or the override of internal control.
•
Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in
the circumstances.
•
Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related
disclosures made by the Board of Directors.
•
Conclude on the appropriateness of the Board of Directors’ use of the going concern basis of accounting and, based on the
audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant
doubt on the Group’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required
to draw attention in our auditor’s report to the related disclosures in the consolidated financial statements or, if such
disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date
of our auditor’s report. However, future events or conditions may cause the Group to cease to continue as a going concern.
•
Evaluate the overall presentation, structure and content of the consolidated financial statements, including the disclosures,
and whether the consolidated financial statements represent the underlying transactions and events in a manner that
achieves fair presentation.
•
Plan and perform group audit to obtain sufficient appropriate audit evidence regarding the financial information of the
entities or business units within the Group as a basis for forming an opinion on the group financial statements. We are
responsible for the direction, supervision and review of the audit work performed for purposes of the group audit. We
remain solely responsible for our audit opinion.
We communicate with the Board of Directors regarding, among other matters, the planned scope and timing of the audit and
significant audit findings, including any significant deficiencies in internal control that we identify during our audit.
We also provide the Board of Directors with a statement that we have complied with relevant ethical requirements regarding
independence, and communicate with them all relationships and other matters that may reasonably be thought to bear on our
independence, and where applicable, actions taken to eliminate threats or safeguards applied.
Independent Auditor’s Report continued
cbq.qa
78
Report on the Audit of the Consolidated Financial Statements (continued)
Auditor’s Responsibilities for the Audit of the Consolidated Financial Statements (continued)
From the matters communicated with the Board of Directors, we determine those matters that were of most significance in the
audit of the consolidated financial statements of the current period and are therefore the key audit matters. We describe these
matters in our auditor’s report unless law or regulation precludes public disclosure about the matter or when, in extremely rare
circumstances, we determine that a matter should not be communicated in our report because the adverse consequences of
doing so would reasonably be expected to outweigh the public interest benefits of such communication.
Report on Other Legal and Regulatory Requirements
As required by the Qatar Commercial Companies Law No. 11 of 2015, whose certain provisions were subsequently amended by
Law No. 8 of 2021 (“amended QCCL”) we also report that:
i.
We have obtained all the information and explanations we considered necessary for the purposes of our audit.
ii. The Bank has maintained proper accounting records and its consolidated financial statements are in agreement therewith.
iii. The report of the Board of Directors is expected to be made available to us after the date of this auditor’s report.
iv. We are not aware of any violations of the applicable provisions of the amended QCCL or the terms of the Bank’s Articles of
Association having occurred during the year which might have had a material effect on the Bank’s consolidated financial
position or performance as at and for the year ended 31 December 2024.
Gopal Balasubramaniam
Doha - State of Qatar
KPMG
Date: 23 February 2025
Qatar Auditor’s Registry Number 251
Licensed by QFMA: External
Auditor’s License No. 120153
Independent Auditor’s Report continued
ANNUAL REPORT 2024
79
Consolidated Statement of
Financial Position
QAR ‘000s
As at
Notes
31 December
2024
31 December
2023
ASSETS
Cash and balances with central banks
8
7,306,830
8,631,193
Due from banks
9
20,705,383
20,525,334
Loans and advances to customers
10
91,480,008
91,490,410
Investment securities
11
33,228,625
30,762,358
Investment in associates and a joint arrangement
12
3,659,348
3,373,307
Property and equipment
13
3,085,020
3,062,799
Intangible assets
14
88,517
62,410
Other assets
15
6,259,265
6,468,460
TOTAL ASSETS
165,812,996
164,376,271
LIABILITIES
Due to banks
16
20,840,281
18,805,257
Customer deposits
17
77,006,817
76,541,228
Debt securities
18
10,734,890
7,899,400
Other borrowings
19
24,729,655
26,266,888
Other liabilities
20
6,012,609
10,457,673
TOTAL LIABILITIES
139,324,252
139,970,446
EQUITY
Share capital
21
4,047,254
4,047,254
Legal reserve
21
10,203,933
10,024,432
General reserve
21
26,500
26,500
Risk reserve
21
2,274,574
2,274,574
Fair value reserve
21
(557,990)
(390,373)
Cash Flow hedge reserve
21
(6,127)
(163,970)
Foreign currency translation reserve
21
(2,464,328)
(2,718,529)
Other reserves
21
1,420,600
1,137,954
Revaluation reserve
21
1,251,466
1,140,161
Employee incentive phantom scheme shares
21
(1,114,988)
(1,139,524)
Retained earnings
5,587,847
4,347,343
Instruments eligible for additional capital
21
5,820,000
5,820,000
TOTAL EQUITY ATTRIBUTABLE TO EQUITY HOLDERS OF THE BANK
26,488,741
24,405,822
Non-controlling interests
3
3
TOTAL EQUITY
26,488,744
24,405,825
TOTAL LIABILITIES AND EQUITY
165,812,996
164,376,271
The consolidated financial statements were approved by the Board of Directors on 21 January 2025 and were signed on its
behalf by:
Sheikh Abdulla Bin Ali Bin Jabor Al Thani
Mr. Omar Hussain Alfardan
Mr. Joseph Abraham
Chairman
Managing Director
Group Chief Executive Officer
The attached notes 1 to 40 form an integral part of these consolidated financial statements.
cbq.qa
80
QAR ‘000s
For the year ended 31 December
Notes
2024
2023
Interest income
24
9,452,945
9,537,759
Interest expense
25
(6,135,720)
(5,670,418)
Net interest income
3,317,225
3,867,341
Fee and commission income
26
1,611,754
1,637,736
Fee and commission expense
27
(719,826)
(832,291)
Net fee and commission income
891,928
805,445
Net foreign exchange (loss) / gain
28
(94,248)
528,366
Net income from investment securities
29
261,673
248,669
Other operating income
30
179,465
39,672
Net operating income
4,556,043
5,489,493
Staff costs
31
(633,207)
(771,381)
Depreciation
13
(221,579)
(237,134)
Amortization of intangible assets
14
(51,447)
(66,555)
Other expenses
32
(366,960)
(365,754)
Operating expenses
(1,273,193)
(1,440,824)
Operating profit
3,282,850
4,048,669
Net impairment losses on loans and advances to customers
10
(330,371)
(990,711)
Net impairment reversals on investment securities
22,037
5,798
Net impairment reversals on other financial assets
97,278
109,201
Other provisions
(256,108)
(41,679)
2,815,686
3,131,278
Net monetary losses due to hyperinflation
(131,761)
(334,983)
Profit before share of results of associates and a joint arrangement
2,683,925
2,796,295
Share of results of associates and a joint arrangement
12
329,739
294,170
Profit before tax
3,013,664
3,090,465
Income tax credit / (expense)
33
18,407
(80,238)
Profit for the year
3,032,071
3,010,227
Attributable to:
Equity holders of the bank
3,032,071
3,010,227
Non-controlling interests
-
-
Profit for the year
3,032,071
3,010,227
Earnings per share
Basic/Diluted earnings per share (QAR)
34
0.71
0.71
Consolidated Statement of Income
The attached notes 1 to 40 form an integral part of these consolidated financial statements.
ANNUAL REPORT 2024
81
QAR ‘000s
For the year ended 31 December
Note
2024
2023
Profit for the year
3,032,071
3,010,227
Other comprehensive income for the year:
Items that are, or will be subsequently reclassified to profit or loss:
Foreign currency translation differences from foreign operations
22
(612,139)
(571,127)
Effect of hyperinflation impact
866,340
543,518
Share of other comprehensive income of investment in associates and a
joint arrangement
22
5,690
13,654
Net movement in cashflow hedge reserve:
Net movement in cash flow hedges-effective portion of changes in fair
value
22
37,140
(257,768)
Net amount transferred to consolidated statement of income
22
120,703
205,786
Net change in fair value of investments in debt securities at FVOCI :
Net change in fair value
22
(175,842)
(27,466)
Net amount transferred to consolidated statement of income
22
(132)
(1,381)
Items that will not be subsequently reclassified to profit or loss:
Net change in fair value of equity investments at FVOCI
22
4,963
(153,524)
Share of other comprehensive income of investment in associates and a
joint arrangement
22
(2,296)
4,922
Gain on revaluation on land and buildings
111,305
57,825
Other comprehensive income / (loss) for the year
355,732
(185,561)
Total comprehensive income for the year
3,387,803
2,824,666
Attributable to:
Equity holders of the bank
3,387,803
2,824,666
Non-controlling interests
-
-
Total comprehensive income for the year
3,387,803
2,824,666
Consolidated Statement of
Comprehensive Income
The attached notes 1 to 40 form an integral part of these consolidated financial statements.
cbq.qa
82
For the year ended 31 December
2024
Notes
Share
Capital
Legal
Reserve
General
Reserve
Risk
Reserve
Fair Value
Reserve
Cash Flow
Hedge
Reserve
Balance as at 1 January 2024
4,047,254 10,024,432
26,500 2,274,574 (390,373) (163,970)
Profit for the year
-
-
-
-
-
-
Other comprehensive (loss) /
income
21
-
-
-
-
(167,617)
157,843
Total comprehensive income for
the year
-
-
-
-
(167,617)
157,843
Transfer to legal reserve
21
-
179,501
-
-
-
-
Dividend for instruments eligible
for additional capital
-
-
-
-
-
-
Net movement in other reserves
-
-
-
-
-
-
Net movement in the Employee
incentive phantom scheme shares
-
-
-
-
-
-
Provision for Sports and Social
Activities Support Fund
23
-
-
-
-
-
-
Dividends for the year 2023
21
-
-
-
-
-
-
Balance as at 31 December 2024
4,047,254
10,203,933
26,500 2,274,574 (557,990)
(6,127)
Consolidated Statement of
Changes in Equity
The attached notes 1 to 40 form an integral part of these consolidated financial statements.
ANNUAL REPORT 2024
83
QAR ‘000s
Foreign
Currency
Translation
Reserve
Other
Reserves
Revaluation
Reserve
Employees
incentive
phantom
scheme
shares
Retained
Earnings
Instruments
Eligible for
Additional
Capital
Total Equity
Attributable
to Equity
Holders of
the Bank
Non-
Controlling
Interests
Total Equity
(2,718,529)
1,137,954
1,140,161 (1,139,524)
4,347,343 5,820,000 24,405,822
3 24,405,825
-
-
-
-
3,032,071
-
3,032,071
-
3,032,071
254,201
-
111,305
-
-
-
355,732
-
355,732
254,201
-
111,305
-
3,032,071
-
3,387,803
-
3,387,803
-
-
-
-
(179,501)
-
-
-
-
-
-
-
-
(283,720)
-
(283,720)
-
(283,720)
-
282,646
-
-
(282,646)
-
-
-
-
-
-
-
24,536
41,916
-
66,452
-
66,452
-
-
-
-
(75,802)
-
(75,802)
-
(75,802)
-
-
-
-
(1,011,814)
-
(1,011,814)
-
(1,011,814)
(2,464,328) 1,420,600
1,251,466 (1,114,988) 5,587,847 5,820,000 26,488,741
3 26,488,744
cbq.qa
84
Consolidated Statement of
Changes in Equity continued
For the year ended 31 December
2023
Notes
Share
Capital
Legal
Reserve
General
Reserve
Risk
Reserve
Fair Value
Reserve
Cash Flow
Hedge
Reserve
Balance as at 1 January 2023
4,047,254
9,877,879
26,500
2,274,574
(255,047)
(111,988)
Profit for the year
-
-
-
-
-
-
Other comprehensive (loss) /
income
21
-
-
-
-
(163,795)
(51,982)
Total comprehensive income for
the year
-
-
-
-
(163,795)
(51,982)
Transfer to legal reserve
21
-
146,553
-
-
-
-
Transfer to retained earnings
upon disposal of FVOCI equity
investments
-
-
-
-
28,469
-
Dividend for Instruments eligible
for additional capital
-
-
-
-
-
-
Net movement in other reserves
-
-
-
-
-
-
Net movement in the Employee
incentive phantom scheme shares
-
-
-
-
-
-
Provision for Sports and Social
Activities Support Fund
23
-
-
-
-
-
-
Dividends for the year 2022
21
-
-
-
-
-
-
Balance as at 31 December 2023
4,047,254
10,024,432
26,500
2,274,574
(390,373)
(163,970)
The attached notes 1 to 40 form an integral part of these consolidated financial statements.
ANNUAL REPORT 2024
85
QAR ‘000s
Foreign
Currency
Translation
Reserve
Other
Reserves
Revaluation
Reserve
Employees
incentive
phantom
scheme
shares
Retained
Earnings
Instruments
Eligible for
Additional
Capital
Total Equity
Attributable to
Equity Holders
of the Bank
Non-
Controlling
Interests
Total Equity
(2,690,920)
884,977
1,082,336
(1,114,872)
3,012,240
5,820,000
22,852,933
3
22,852,936
-
-
-
-
3,010,227
-
3,010,227
-
3,010,227
(27,609)
-
57,825
-
-
-
(185,561)
-
(185,561)
(27,609)
-
57,825
-
3,010,227
-
2,824,666
-
2,824,666
-
-
-
-
(146,553)
-
-
-
-
-
-
-
-
(28,469)
-
-
-
-
-
-
-
-
(283,720)
-
(283,720)
-
(283,720)
-
252,977
-
-
(252,977)
-
-
-
-
-
-
-
(24,652)
123,665
-
99,013
-
99,013
-
-
-
-
(75,256)
-
(75,256)
-
(75,256)
-
-
-
(1,011,814)
-
(1,011,814)
-
(1,011,814)
(2,718,529)
1,137,954
1,140,161
(1,139,524)
4,347,343
5,820,000
24,405,822
3
24,405,825
cbq.qa
86
QAR ‘000s
For the year ended 31 December
Notes
2024
2023
Cash flows from operating activities
Profit before tax
3,013,664
3,090,465
Adjustments for:
Net impairment losses on loans and advances to customers
330,371
990,711
Net impairment reversals on investment securities
(22,037)
(5,798)
Net impairment reversals on other financial assets
(97,278)
(109,201)
Depreciation
13
221,579
237,134
Amortization of intangible assets and transaction costs
99,361
175,235
Net income from investment securities
(30,837)
(13,522)
Other provisions
256,108
41,679
Loss on disposal of property and equipment
768
15,778
Net monetary losses due to hyperinflation
131,761
334,983
Share of results of associates and a joint arrangement
(329,739)
(294,170)
Operating profit before working capital changes
3,573,721
4,463,294
Working capital changes
Change in due from banks
(3,435,282)
772,503
Change in loans and advances to customers
(766,507)
2,671,992
Change in other assets
(138,797)
(428,091)
Change in due to banks
1,954,846
(4,886,157)
Change in customer deposits
1,064,544
(5,000,509)
Change in other liabilities
(4,428,278)
225,590
Contribution to social and sports fund
(75,257)
(70,278)
Cash used in Operations
(2,251,010)
(2,251,656)
Income tax paid
(14,560)
(73,499)
Net cash flows used in operating activities
(2,265,570)
(2,325,155)
Cash flows from investing activities
Acquisition of investment securities
(13,557,821)
(7,683,992)
Dividend received from associates and a joint arrangement
47,093
41,193
Proceeds from sale/maturity of investment securities
10,807,371
6,269,049
Acquisition of property and equipment and intangible assets
(189,262)
(208,293)
Proceeds from the sale of property and equipment and other assets
4,462
13,419
Net cash flows used in investing activities
(2,888,157)
(1,568,624)
The attached notes 1 to 40 form an integral part of these consolidated financial statements.
Consolidated Statement
of Cash Flows
ANNUAL REPORT 2024
87
The attached notes 1 to 40 form an integral part of these consolidated financial statements.
QAR ‘000s
For the year ended 31 December
Notes
2024
2023
Cash flows from financing activities
Proceeds from issue of debt securities
18
5,364,990
662,601
Repayment of debt securities
18
(2,471,279)
(3,569,450)
Repayment of other borrowings
19
(9,812,520)
(5,391,521)
Proceeds from other borrowings
19
9,317,130
15,324,265
Payment of lease liability
(143,350)
(131,883)
Payment on coupon of instrument eligible for additional Tier 1 Capital
(283,720)
(283,720)
Dividends paid
(1,011,814)
(1,011,814)
Net cash flows from financing activities
959,437
5,598,478
Net (decrease) / increase in cash and cash equivalents
(4,194,290)
1,704,699
Effect of exchange rate fluctuation
(574,870)
(378,541)
Cash and cash equivalents as at 1 January
15,626,522
14,300,364
Cash and cash equivalents at the end of the year
36
10,857,362
15,626,522
Net cash flows from interest and dividend from operating activities:
Interest paid
6,205,986
5,298,394
Interest received
9,339,976
9,557,055
Dividend received
230,836
235,147
Consolidated Statement
of Cash Flows continued
cbq.qa
88
1. REPORTING ENTITY
The Commercial Bank (P.S.Q.C.) (the “Bank”) is an entity domiciled in the State of Qatar and was incorporated in 1974 as a
public shareholding company under Emiri Decree No.73 of 1974. The commercial registration number of the Bank is 150.
The address of the Bank’s registered office is PO Box 3232, Doha, State of Qatar. The consolidated financial statements of
the Bank comprise the Bank and its subsidiaries (together referred to as the “Group”). The Group is primarily engaged in
conventional banking, brokerage services and the credit card business and operates through its head office, branches and
subsidiaries.
Legal subsidiaries of the Group are as follows:
Name of subsidiary
Country of
incorporation
Capital of the
subsidiary
Activity of the
subsidiary
Percentage of
ownership
2024
2023
Alternatifbank A.S.
Turkey
TRY 2,213,740,000
Banking services
100%
100%
Commercial Bank Financial
Services L.L.C.
Qatar
QAR 700,000,000
Brokerage services
100%
100%
CBQ Finance Limited
Bermuda
US$ 1,000
Debt issuance for the
Bank
100%
100%
CB Global Trading Limited
Cayman Islands
US$ 1
Financial services
100%
100%
CB Innovation Services L.L.C.
Qatar
QAR 3,640
Management services
100%
100%
CB Asset Management L.L.C.
Qatar
QAR 50,000,000
Wealth Management
100%
100%
CB Leasing Company L.L.C.
Qatar
QAR 50,000,000
Leasing
100%
100%
Orient 1 Limited
Bermuda
US$ 20,000,000
Financial services-
(Liquidated)
100%
100%
CB Real Estate Properties L.L.C. Qatar
QAR 1,000
Advisory services
100%
100%
2. BASIS OF PREPARATION
(a) Statement of compliance
The consolidated financial statements have been prepared in accordance with IFRS Accounting Standards (“IFRS”) issued by
the International Accounting Standards Board (“IASB”).
The Group presents its consolidated statement of financial position broadly in the order of liquidity. An analysis regarding
recovery or settlement of assets/liabilities within twelve months after the end of the reporting date (“current”) and more
than twelve months after the reporting date (“non-current”) is presented in Note 4(c) (iii).
(b) Basis of measurement
The consolidated financial statements have been prepared on the historical cost basis except for the following assets and
liabilities that are measured at fair value:
•
derivative financial instruments;
•
investments measured at fair value through profit or loss (‘FVTPL’);
•
other financial assets designated at fair value through profit or loss (‘FVTPL’);
•
financial investment measured at fair value through other comprehensive income (‘FVOCI’);
Notes to the Consolidated
Financial Statements
As at and for the year ended 31 December 2024
QAR ‘000s
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
89
2. BASIS OF PREPARATION (continued)
(b) Basis of measurement (continued)
•
land and buildings;
•
the carrying values of recognized assets and liabilities that are hedged items in quantifying fair value hedges, and
otherwise carried at amortized cost, are adjusted to record changes in fair value attributable to the risks that are being
hedged;
•
Staff cost related to IFRS 2; and
•
Non-financial assets acquired in settlement of Loans and advances.
(c) Functional and presentation currency
These consolidated financial statements are presented in Qatari Riyals (“QAR”), which is the Bank’s functional and
presentation currency. Except as otherwise indicated, financial information presented in QAR has been rounded to the
nearest thousand.
(d) Use of estimates and judgments
The preparation of the consolidated financial statements in conformity with IFRS which requires management to make
judgements, estimates and assumptions that affect the application of accounting policies and the reported amounts of
assets, liabilities, income and expenses. Actual results may differ from these estimates.
Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognized
in the period in which the estimate is revised and in any future periods affected.
Information about significant areas of estimation uncertainty and critical judgements in applying accounting policies
that have the most significant effect on the amounts recognized in the consolidated financial statements are described in
Note 5.
3. MATERIAL ACCOUNTING POLICIES
The accounting policies set out below have been applied consistently to all periods presented in these consolidated
financial statements, and have been applied consistently by the Group entities.
(a) New standards, amendments and interpretations
New standards, amendments and interpretations effective from 1 January 2024
The following standards, amendments and interpretations, became effective as of 1 January 2023, are relevant to the
Group:
Effective from
Classification of Liabilities as Current or Non-current (Amendments to IAS 1)
1 January 2024
Non-current Liabilities with Covenants (Amendments to IAS 1)
1 January 2024
Lease Liability in a Sale and Leaseback (Amendments to IFRS 16)
1 January 2024
Disclosures: Supplier Finance Arrangements (Amendments to IAS 7 and IFRS 7)
1 January 2024
These have no material impact on the consolidated financial statements.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
90
3. MATERIAL ACCOUNTING POLICIES (continued)
(a) New standards, amendments and interpretations (continued)
Standards issued but not yet effective
A number of standards and amendments to standards are issued but not yet effective and the Group has not adopted
these in the preparation of these consolidated financial statements. The below standards may have a significant impact on
the Group’s consolidated financial statements, however, the Group is currently evaluating the impact of these new standards.
The Group will adopt these new standards on the respective effective dates.
Lack of Exchangeability – Amendments to IAS 21
1 January 2025
Amendments to the Classification and Measurement of Financial Instruments –
Amendments to IFRS 9 and IFRS 7
1 January 2026
Annual Improvements to IFRS Accounting Standards – Volume 11
1 January 2026
IFRS 18, Presentation and Disclosure in Financial Statements
1 January 2027
IFRS 19, Subsidiaries without Public Accountability: Disclosures
1 January 2027
Sale or Contribution of Assets between an Investor and its Associate or Joint Venture
(Amendments to IFRS 10 and IAS 28)
Deferred indefinitely
(b) Basis of consolidation
(i) Business combination
For acquisitions meeting the definition of a business under IFRS 3, the acquisition method of accounting is used as at
the acquisition date, which is the date on which control is transferred to the Group.
The Group measures goodwill at the acquisition date as follows:
•
The fair value of the consideration transferred; plus
•
The recognised amount of any non-controlling interest in the acquiree; plus if the business combination is
achieved in stages, the fair value of the existing equity interest in the acquiree; less
•
The net recognised amount (generally fair value) of the identifiable assets acquired, including any assets which the
acquiree has not previously recognized, and liabilities assumed.
When this total is negative, a bargain purchase gain is recognised immediately in the consolidated statement of income.
The consideration transferred does not include amounts related to the settlement of pre-existing relationships. Such
amounts are generally recognised in the consolidated statement of income.
Costs related to the acquisition, other than those associated with the issue of debt or equity securities, that the Group
incurs in connection with a business combination are expensed as incurred.
If the business combination is achieved in stages, the acquisition date carrying value of the acquirer’s previously held
equity interest in the acquiree is re-measured to fair value at the acquisition date; any gains or losses arising from such
re-measurement are recognised in the consolidated statement of income.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
91
3. MATERIAL ACCOUNTING POLICIES (continued)
(b) Basis of consolidation (continued)
(i) Business combination (continued)
Any contingent consideration to be transferred by the Group is recognised at fair value at the acquisition date.
Subsequent changes to the fair value of the contingent consideration that is deemed to be an asset or liability is
recognised in accordance with IFRS 9 either in profit or loss or as a change to other comprehensive income. Contingent
consideration that is classified as equity is not re-measured, and its subsequent settlement is accounted for within
equity.
The excess of the consideration transferred of any non-controlling interest and the acquisition-date fair value of any
previous equity interest over the fair value of the identifiable net assets acquired is recorded as goodwill. If the total of
consideration transferred, non-controlling interest recognised and previously held interest measured is less than the
fair value of the net assets of the subsidiary acquired in the case of a bargain purchase, the difference is recognised
directly in the consolidated statement of income.
Transaction costs are expensed as incurred, except if they are related to the issue of debt or equity securities.
(ii) Non-controlling interests (NCI)
In accordance with IFRS 3R, for each business combination, the acquirer can measure, at the acquisition date,
components of NCI in the acquired business that represent ownership interests and entitle its holders to a proportionate
share of the entity’s net assets in the event of liquidation at either:
(a) fair value on the acquisition date; or
(b) the present ownership instruments’ proportionate share in the recognised amounts of the acquiree’s identifiable
net assets.
NCI is measured only on initial recognition. The Group measures the NCI at fair value, including its share of goodwill.
(iii) Subsidiaries
Subsidiaries are entities controlled by the Group. The Group ‘controls’ an investee if it is exposed to, or has rights to,
variable returns from its involvement with the investee and has the ability to affect those returns through its power over
the investee. The financial statements of subsidiaries are included in the consolidated financial statements from the
date on which control commences until the date when control ceases.
The accounting policies of subsidiaries are consistent with the accounting policies adopted by the Group.
(iv) Transactions Eliminated on Consolidation
The carrying amount of the Group’s investment in each subsidiary and the equity of each subsidiary are eliminated on
consolidation. All significant intra-group balances, transactions and unrealised income and expenses (except for
foreign currency transaction gains or losses) arising from intra-group transactions are eliminated on consolidation.
Unrealised losses are eliminated in the same way as unrealised gains, but only to the extent that there is no evidence of
impairment.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
92
3. MATERIAL ACCOUNTING POLICIES (continued)
(b) Basis of consolidation (continued)
(v) Associates and joint arrangements
Associates and joint arrangements are entities over which the Group has significant influence but not control, generally
accompanying a shareholding of between 20% and 50% of the voting rights.
Investments in associates and joint arrangements are accounted for by the equity method of accounting and are
initially recognised at cost (including transaction costs directly related to acquisition of investment in associates and
joint arrangement). The Group’s investment in associates and joint arrangements includes goodwill (net of any
accumulated impairment loss) identified on acquisition.
The Group’s share of its associates’ and joint arrangement’s post-acquisition profits or losses is recognised in the
consolidated statement of income and its share of post-acquisition reserve movements is recognised in reserves. The
cumulative post-acquisition movements are adjusted against the carrying amount of the investment net of impairment
losses (if any). When the Group’s share of losses in an associates and joint arrangements equals or exceeds its interest
in the associates and joint arrangements, including any other unsecured receivables, the Group does not recognise
further losses, unless it has incurred obligations or made payments on behalf of the associates and joint arrangement.
For preparation of the consolidated financial statements, equal accounting policies for similar transactions and other
events in similar circumstances are used.
Associates’ financial statements are being prepared using similar accounting policies and period end as the parent.
(vi) Funds management
The Group manages and administers assets held in unit trusts and other investment vehicles on behalf of investors.
The financial statements of these entities are not included in these consolidated financial statements except when the
Group controls the entity. Information about the Group’s funds management is set out in Note 38.
(c) Foreign currency
(i) Foreign currency transactions and balances
Foreign currency transactions that require settlement in a foreign currency are translated into the respective functional
currencies of the operations at the spot exchange rates at the date of the transactions.
Monetary assets and liabilities denominated in foreign currencies at the reporting date are translated into the functional
currency at the spot exchange rate at that date. Non-monetary assets and liabilities denominated in foreign currencies
that are measured at fair value are retranslated into the functional currency at the spot exchange rate at the date that
the fair value was determined. Non-monetary assets and liabilities that are measured in terms of historical cost in a
foreign currency are translated using the exchange rate at the date of the transaction.
Foreign currency differences resulting from the settlement of foreign currency transactions and arising on translation
at period end exchange rates of monetary assets and liabilities denominated in foreign currencies are recognised in
profit or loss except for the foreign currency differences resulting from the translation of the qualifying cash flow
hedges to the extent that the hedges are effective, which are recognized in the other comprehensive income.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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3. MATERIAL ACCOUNTING POLICIES (continued)
(c) Foreign currency (continued)
(ii) Foreign operations
The results and financial position of all the Group’s entities that have a functional currency different from the presentation
currency are translated into the presentation currency as follows:
-
Assets and liabilities for each statement of financial position presented are translated at the closing rate at the
reporting date;
-
Income and expenses for each statement of income are translated at average exchange rates (unless this average
is not a reasonable approximation of the cumulative effect of the rates prevailing on the transaction dates, in which
case income and expenses are translated at the dates of the transactions); and
-
All resulting exchange differences are recognised in other comprehensive income.
Exchange differences arising from the above process are reported in equity and NCI as “foreign currency translation
reserve”.
When the Group has any foreign operation that is in its entirety, or partially disposed of, such that control is lost, such
exchange differences are reclassified to the consolidated statement of income as part of the gain or loss on sale.
Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated as assets and liabilities of
the foreign entity and translated at the closing rate.
When the settlement of a monetary item receivable from or payable to a foreign operation is neither planned nor likely
in the foreseeable future, foreign exchange gains and losses arising from such a monetary item are considered to form
part of the net investment in the foreign operation and are recognised in other comprehensive income, and presented
in the foreign exchange translation reserve in equity.
(d) Financial assets and financial liabilities
(i) Recognition and initial measurement
The Group initially recognises loans and advances to customers, due from / to banks, customer deposits, debt
securities and other borrowings on the date at which they are originated. All other financial assets and liabilities are
initially recognised on the trade date at which the Group becomes a party to the contractual provisions of the instrument.
The financial assets and financial liabilities are initially measured at fair value, plus any directly attributable transaction
costs for items not classified to be measured at FVTPL.
(ii) Classification
Financial assets
On initial recognition, a financial asset is classified as measured at: amortised cost, FVOCI or FVTPL.
A financial asset is measured at amortised cost if it meets both of the following conditions and is not designated as at
FVTPL:
•
The asset is held within a business model whose objective is to hold assets to collect contractual cash flows; and
•
The contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of
principal and interest (SPPI) on the principal amount outstanding.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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3. MATERIAL ACCOUNTING POLICIES (continued)
(d) Financial assets and financial liabilities (continued)
(ii) Classification (continued)
A debt instrument is measured at FVOCI only if it meets both of the following conditions and is not designated as at
FVTPL:
•
The asset is held within a business model whose objective is achieved by both collecting contractual cash flows
and selling financial assets; and
•
The contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of
principal and interest on the principal amount outstanding.
On initial recognition of an equity investment that is not held for trading, the Group may irrevocably elect to present
subsequent changes in fair value in OCI. This election is made on an investment-by-investment basis.
All other financial assets are classified as measured at FVTPL.
In addition, on initial recognition, the Group may irrevocably designate a financial asset that otherwise meets the
requirements to be measured at amortised cost or at FVOCI or at FVTPL if doing so eliminates or significantly reduces
an accounting mismatch that would otherwise arise.
Business model assessment
The Group makes an assessment of the objective of a business model in which an asset is held at a portfolio level
because this best reflects the way the business is managed and information is provided to management. The
information considered includes:
•
The stated policies and objectives for the portfolio and the operation of those policies in practice.
•
How the performance of the portfolio is evaluated and reported to the Group’s management;
•
The risks that affect the performance of the business model (and the financial assets held within that business
model) and how those risks are managed;
•
How managers of the business are compensated; and
•
The frequency, volume and timing of sales in prior periods, the reasons for such sales and its expectations about
future sales activity.
Financial assets that are held for trading or managed and whose performance is evaluated on a fair value basis are
measured at FVTPL because they are neither held to collect contractual cash flows nor held both to collect contractual
cash flows and to sell financial assets.
Assessment whether contractual cash flows are solely payments of principal and interest
For the purposes of this assessment, ‘principal’ is defined as the fair value of the financial asset on initial recognition.
‘Interest’ is defined as consideration for the time value of money and for the credit risk associated with the principal
amount outstanding during a particular period of time and for other basic lending risks and costs (e.g. liquidity risk and
administrative costs), as well as profit margin.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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3. MATERIAL ACCOUNTING POLICIES (continued)
(d) Financial assets and financial liabilities (continued)
(ii) Classification (continued)
Assessment whether contractual cash flows are solely payments of principal and interest (continued)
In assessing whether the contractual cash flows are solely payments of principal and interest (“the SPPI test”), the
Group considers the contractual terms of the instrument. This includes assessing whether the financial asset contains
a contractual term that could change the timing or amount of contractual cash flows such that it would not meet this
condition. In making the assessment, the Group considers contingent events that would change the amount and
timing of cash flows, prepayment and extension terms, terms that limit the Group’s claim to cash flows from specified
assets and features that modify consideration of the time value of money.
Reclassifications
Financial assets are not reclassified subsequent to their initial recognition, except in the period after the Group changes
its business model for managing financial assets. The reclassification takes place from the start of the first reporting
period following the change.
Financial liabilities
The Group has classified and measured its financial liabilities at amortized cost.
(iii) Derecognition
The Group derecognises a financial asset when the contractual rights to the cash flows from the financial asset expire,
or when it transfers the financial asset in a transaction in which substantially all the risks and rewards of ownership of the
financial asset are transferred or in which the Group neither transfers nor retains substantially all the risks and rewards
of ownership and it does not retain control of the financial asset. Any interest in transferred financial assets that qualify
for derecognition that is created or retained by the Group is recognised as a separate asset or liability. On derecognition
of a financial asset, any cumulative gain / loss recognized in OCI as well as the difference between the carrying amount
of the asset (or the carrying amount allocated to the portion of the asset transferred), and consideration received
(including any new asset obtained less any new liability assumed) is recognized in profit or loss, except in case of equity
securities, where such gain or loss may be reclassified within equity.
A financial asset (in whole or in part) is derecognised where:
-
the rights to receive cash flows from the asset have expired;
-
the Group has transferred its rights to receive cash flows from the asset or has assumed an obligation to pay the
received cash flows in full without material delay to a third party under a ‘pass-through’ arrangement; and either
(a) the Group has transferred substantially all the risks and rewards of ownership or (b) when it has neither
transferred nor retained substantially all the risks and rewards and it has retained control over the asset, the Group
continues to recognise the asset to the extent of its continuing involvement, determined by the extent to which it
is exposed to changes in the value of the transferred asset.
The Group enters into transactions whereby it transfers assets recognised, but retains either all or substantially all of
the risks and rewards of the transferred assets or a portion of them. If all or substantially all risks and rewards are
retained, then the transferred assets are not derecognised. Transfers of assets with retention of all or substantially all
risks and rewards include, for example, securities lending and repurchase transactions.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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3. MATERIAL ACCOUNTING POLICIES (continued)
(d) Financial assets and financial liabilities (continued)
(iii) Derecognition (continued)
When assets are sold to a third party with a concurrent total rate of return swap on the transferred assets, the transaction
is accounted for as a secured financing transaction similar to repurchase transactions as the Group retains all or
substantially all the risks and rewards of ownership of such assets.
In transactions in which the Group neither retains nor transfers substantially all the risks and rewards of ownership of a
financial asset and it retains control over the asset, the Group continues to recognise the asset to the extent of its
continuing involvement, determined by the extent to which it is exposed to changes in the value of the transferred
asset.
In certain transactions the Group retains the obligation to service the transferred financial asset for a fee. The transferred
asset is derecognised if it meets the derecognition criteria. An asset or liability is recognised for the servicing contract,
depending on whether the servicing fee is more than adequate (asset) or is less than adequate (liability) for performing
the servicing.
The Group derecognises a financial liability when its contractual obligations are discharged, cancelled or expired.
(iv) Modification of financial assets and liabilities
Financial Assets
If the terms of a financial asset are modified, the Group evaluates whether the cash flows of the modified asset are
substantially different. If the cash flows are substantially different, then the contractual rights to cash flows from the
original financial asset are deemed to have expired. In this case, the original financial asset is derecognised and a new
financial asset is recognised at fair value, and recalculates a new effective interest rate for the asset. The date of
renegotiation is consequently considered to be the date of initial recognition for impairment calculation purpose,
including for the purpose of determining whether a significant increase in credit risk has occurred.
If the cash flows of the modified asset carried at amortised cost are not substantially different, then the modification
does not result in derecognition of the financial asset. In this case, the Group recalculates the gross carrying amount of
the financial asset based on the revised cash flows of the financial assets and recognises the amount arising from
adjusting the gross carrying amount as a modification gain or loss in the consolidated statement of income. If such a
modification is carried out because of financial difficulties of the borrower, then the gain or loss is presented together
with impairment losses. In other cases, it is presented as interest income.
Financial Liabilities
The Group derecognises a financial liability when its terms are modified and the cash flows of the modified liability are
substantially different. In this case, a new financial liability based on the modified terms is recognised at fair value. The
difference between the carrying amount of the financial liability extinguished and the new financial liability with modified
terms is recognised in the consolidated statement of income.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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3. MATERIAL ACCOUNTING POLICIES (continued)
(d) Financial assets and financial liabilities (continued)
(v) Offsetting
Financial assets and liabilities are offset and the net amount presented in the consolidated statement of financial
position when, and only when, the Group has a legal right to set off the recognised amounts and it intends either to
settle on a net basis or to realise the asset and settle the liability simultaneously.
Income and expenses are presented on a net basis only when permitted under IFRS, or for gains and losses arising
from a group of similar transactions such as in the Group’s trading activity.
(vi) Measurement principles
•
Amortized cost measurement
The amortised cost of a financial asset or liability is the amount at which the financial asset or liability is measured
at initial recognition, minus principal repayments, plus or minus the cumulative amortisation using the effective
interest method of any difference between the initial amount recognised and the maturity amount, minus any
reduction for impairment loss. The calculation of effective interest rate includes all fees paid or received that are an
integral part of the effective interest rate (EIR).
•
Fair value measurement
‘Fair value’ is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction
between market participants at the measurement date in the principal or, in its absence, the most advantageous
market to which the Group has access at that date. The fair value of a liability reflects its non-performance risk.
When available, the Group measures the fair value of an instrument using the quoted price in an active market for
that instrument. A market is regarded as active if transactions for the asset or liability take place with sufficient
frequency and volume to provide pricing information on an ongoing basis.
If there is no quoted price in an active market, the Group recognises any change in the fair value, when they have
reliable indicators to support such a change. In such instances the Group may uses valuation techniques that
maximise the use of relevant observable inputs and minimise the use of unobservable inputs. The chosen
valuation technique incorporates all of the factors that market participants would take into account in pricing a
transaction.
The fair value of investments in mutual funds and portfolios whose units are unlisted are measured at the net asset
value adjusted for market characteristics reported as at the end of the reporting period.
The best evidence of the fair value of a financial instrument at initial recognition is normally the transaction price
– i.e. the fair value of the consideration given or received. If the Group determines that the fair value at initial
recognition differs from the transaction price and the fair value is evidenced neither by a quoted price in an active
market for an identical asset or liability nor based on a valuation technique that uses only data from observable
markets, then the financial instrument is initially measured at fair value, adjusted to defer the difference between
the fair value at initial recognition and the transaction price. Subsequently, that difference is recognized in profit or
loss on an appropriate basis over the life of the instrument but no later than when the valuation is wholly supported
by observable market data or the transaction is closed out.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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3. MATERIAL ACCOUNTING POLICIES (continued)
(d) Financial assets and financial liabilities (continued)
(vi) Measurement principles (continued)
•
Fair value measurement (continued)
If an asset or a liability measured at fair value has a bid price and an ask price, then the Group measures assets and
long positions at a bid price and liabilities and short positions at an ask price.
Portfolios of financial assets and financial liabilities that are exposed to market risk and credit risk that are managed
by the Group on the basis of the net exposure to either market or credit risk are measured on the basis of a price
that would be received to sell a net long position (or paid to transfer a net short position) for a particular risk
exposure. Those portfolio-level adjustments are allocated to the individual assets and liabilities on the basis of the
relative risk adjustment of each of the individual instruments in the portfolio.
The fair value of a demand deposit is not less than the amount payable on demand, discounted from the first date
on which the amount could be required to be paid.
The Group recognises transfers between levels of the fair value hierarchy as of the end of the reporting period
during which the change has occurred.
(vii) Expected credit losses (ECL) / Impairment
The Group recognises loss allowances for expected credit losses (ECL) on the following financial instruments that are
not measured at FVTPL:
– Balances with central banks and due from banks
– Financial assets that are debt instruments;
– Loans and advances to customers; and
– Loan commitments and financial guarantee contracts.
No impairment loss is recognised on equity investments.
The Group measures loss allowances at an amount equal to lifetime ECL, except for the following, for which they are
measured as 12-month ECL:
– debt investment securities that are determined to have low credit risk at the reporting date; and
– other financial instruments on which credit risk has not increased significantly since their initial recognition
12-month ECL are the portion of ECL that result from default events on financial instruments that are possible with the
12 months after the reporting date.
The Group applies three-stage approach to measure expected credit losses (ECL) on financial assets carried at
amortised cost and debt instruments classified as FVOCI. Assets migrate through the following three stages based on
the change in credit quality since initial recognition.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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ANNUAL REPORT 2024
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3. MATERIAL ACCOUNTING POLICIES (continued)
(d) Financial assets and financial liabilities (continued)
(vii) Expected credit losses (ECL) / Impairment (continued)
Stage 1: 12 months ECL - not credit impaired Stage 1 includes financial assets on initial recognition and that do not have
a significant increase in credit risk since the initial recognition or that have low credit risk. For these assets, ECL are
recognised on the gross carrying amount of the asset based on the expected credit losses that result from default
events that are possible within 12 months after the reporting date. Interest is computed on the gross carrying amount
of the asset.
Stage 2: Lifetime ECL - not credit impaired Stage 2 includes financial assets that have had a significant increase in credit
risk (SICR) since initial recognition but that do not have objective evidence of impairment. For these assets, lifetime ECL
are recognised, but interest is still calculated on the gross carrying amount of the asset. Lifetime ECL are the expected
credit losses that result from all possible default events over the expected life of the financial instrument.
Stage 3: Lifetime ECL - credit impaired Stage 3 includes financial assets that have objective evidence of impairment at
the reporting date. For these assets, lifetime ECL are recognised.
Measurement of ECL
The key inputs into the measurement of ECL are:
– Probability of default (“PD”) - the Probability of default is an estimate of the likelihood of default over a given time
horizon.
– Exposure at default (“EAD”) - The exposure at default is an estimate of the exposure at a future default date,
considering expected changes in the exposure after the reporting date.
– Loss given default (“LGD”) - The loss given default is an estimate of the loss arising in the case where a default
occurs at a given time. It is based on the difference between the contractual cash flows due and those that the
lender would expect to receive, including from the realization of any collateral. It is usually expressed as a
percentage of the EAD.
ECL are a probability-weighted estimate of credit losses. They are measured as follows:
– Financial assets that are not credit-impaired at the reporting date: as the present value of all cash shortfalls (i.e. the
difference between the cash flows due to the entity in accordance with the contract and the cash flows that the
Group expects to receive);
– Financial assets that are credit-impaired at the reporting date: as the difference between the gross carrying
amount and the present value of estimated future cash flows;
– Undrawn loan commitments: as the present value of the difference between the contractual cash flows that are
due to the Group if the commitment is drawn down and the cash flows that the Group expects to receive; and
– Financial guarantee contracts: the expected payments to reimburse the holder less any amounts that the Group
expects to recover.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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3. MATERIAL ACCOUNTING POLICIES (continued)
(d) Financial assets and financial liabilities (continued)
(vii) Expected credit losses (ECL) / Impairment (continued)
Restructured financial assets
If the terms of a financial asset are renegotiated or modified or an existing financial asset is replaced with a new one due
to financial difficulties of the borrower, then an assessment is made of whether the financial asset should be
derecognised and ECL are measured as follows:
– If the expected restructuring will not result in derecognition of the existing asset, then the expected cash flows
arising from the modified financial asset are included in calculating the cash shortfalls from the existing asset.
– If the expected restructuring will result in derecognition of the existing asset, then the expected fair value of the
new asset is treated as the final cash flow from the existing financial asset at the time of its derecognition. This
amount is included in calculating the cash shortfalls from the existing financial asset that are discounted from the
expected date of derecognition to the reporting date using the original effective interest rate of the existing
financial asset.
Credit-impaired financial assets
At each reporting date, the Group assesses whether financial assets carried at amortised cost and debt financial assets
carried at FVOCI are credit impaired. A financial asset is ‘credit-impaired’ when one or more events that have a
detrimental impact on the estimated future cash flows of the financial asset have occurred.
Evidence that a financial asset is credit-impaired includes the following observable data:
– Significant financial difficulty of the borrower or issuer;
– A breach of contract such as a default or past due event;
– The restructuring of a loan or advance by the Group on terms that the Group would not consider otherwise;
– It is becoming probable that the borrower will enter bankruptcy or other financial reorganisation; or
– The disappearance of an active market for a security because of financial difficulties.
Financial guarantee contracts held
The Group assesses whether a financial guarantee contract held is an integral element of a financial asset that is
accounted for as a component of that instrument or is a contract that is accounted for separately. If the Group
determines that the guarantee is an integral element of the financial asset, then the Group considers the effect of the
protection when measuring the fair value of the financial asset and when measuring ECL.
(e) Cash and cash equivalents
Cash and cash equivalents include notes and coins on hand, unrestricted balances held with central banks and highly liquid
financial assets with original maturities of three months or less from the acquisition date that are subject to an insignificant
risk of changes in their fair value and are used by the Group in the management of its short-term commitments. Cash and
cash equivalents includes amounts due from banks and with an original maturity of 90 days or less. Cash and cash
equivalents are carried at amortised cost in the consolidated statement of financial position.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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101
3. MATERIAL ACCOUNTING POLICIES (continued)
(f) Due from banks
Due from banks are financial assets which are mainly money market placements with fixed or determinable payments and
fixed maturities that are not quoted in an active market. Money market placements are not entered into with the intention of
immediate or short-term resale. Due from banks are initially measured at cost, being the fair value of the consideration
given. Following the initial recognition, due from banks are stated at amortised cost.
(g) Loans and advances to customers
Loans and advances to customers are non-derivative financial assets with fixed or determinable payments that are not
quoted in an active market and that the Group does not intend to sell immediately or in the near term.
Loans and advances to customers are initially measured at the transaction price, which is the fair value plus incremental
direct transaction costs, and subsequently measured at their amortised cost using the effective interest rate method,
except for the financial assets which are classified to be measured at FVTPL, which are measured at fair value with changes
recognised immediately in the consolidated statement of income.
(h) Investment securities
The investment securities’ include:
– Debt investment securities measured at amortised cost; these are initially measured at fair value plus incremental
direct transaction costs, and subsequently at their amortised cost using the effective interest method;
– Debt and equity investment securities mandatorily measured at FVTPL or designated as at FVTPL; these are at fair
value with changes recognised immediately in profit or loss;
– Debt securities measured at FVOCI; and
– Equity investment securities designated at FVOCI.
For debt securities measured at FVOCI, gains and losses are recognised in OCI, except for the following, which are recognised
in profit or loss in the same manner as for financial assets measured at amortised cost:
– Interest income using the effective interest method;
– Expected credit losses and reversals; and
– Foreign exchange gains and losses
When a debt security measured at FVOCI is derecognised, the cumulative gain or loss previously recognised in OCI is
reclassified from equity to consolidated statement of income.
The Group elects to present in OCI changes in the fair value of certain investments in equity. The election is made on an
instrument by instrument basis on initial recognition and is irrevocable. Gains and losses on such equity instruments are
never subsequently reclassified to consolidated statement of income, including on disposal. Impairment losses (and
reversal of impairment losses) are not reported separately from other changes in fair value. Dividends, when representing
a return on such investments, continue to be recognised in consolidated statement of income, unless they clearly represent
a recovery of part of the cost of the investment, in which case they are recognised in OCI. Cumulative gains and losses
recognised in OCI are transferred to retained earnings on disposal of an investment.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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3. MATERIAL ACCOUNTING POLICIES (continued)
(i) Derivatives
Derivatives are initially recognised, and subsequently measured at fair value with transaction costs taken directly to the
consolidated statement of profit or loss. The fair value of a derivative is the equivalent of the unrealised gain or loss from
marking to market the derivative or using valuation techniques, mainly discounted cash flow models.
The method of recognising the resulting fair value gains or losses depends on whether the derivative is held for trading, or
is designated as a hedging instrument and, if so, the nature of the risk being hedged.
(i) Derivatives held for risk management purposes and hedge accounting
Derivatives held for risk management purposes include all derivative assets and liabilities that are not classified as
trading assets or liabilities. Derivatives held for risk management purposes are measured at fair value. The Group
designates certain derivatives held for risk management as well as certain non-derivative financial instruments as
hedging instruments in qualifying hedging relationships.
On initial designation of the hedge, the Group formally documents the relationship between the hedging derivative
instrument(s) and hedged item(s), including the risk management objective and strategy in undertaking the hedge,
together with the method that will be used to assess the effectiveness of the hedging relationship. The Group makes
an assessment, both at the inception of the hedge relationship as well as on an ongoing basis, as to whether the
hedging instrument(s) is (are) expected to be highly effective in offsetting the changes in the fair value or cash flows of
the respective hedged item(s) during the period for which the hedge is designated, and on an ongoing basis. The
Group makes an assessment for a cash flow hedge of a forecast transaction, as to whether the forecast transaction is
highly probable to occur and presents an exposure to variations in cash flows that could ultimately affect the
consolidated statement of income.
The general hedge accounting requirements of IFRS 9 retain the three types of hedge accounting mechanisms in IAS
39. However, greater flexibility has been introduced to the types of transactions eligible for hedge accounting,
specifically broadening the types of instruments that qualify as hedging instruments and the types of risk components
of non-financial items that are eligible for hedge accounting. In addition, the effectiveness test has been overhauled
and replaced with the principle of an ‘economic relationship’. Retrospective assessment of hedge effectiveness is no
longer required.
Fair value hedges
When a derivative is designated as the hedging instrument in a hedge of the change in fair value of a recognised asset
or liability or a firm commitment that could affect statement of income, changes in the fair value of the derivative are
recognised immediately in consolidated statement of income together with changes in the fair value of the hedged
item that are attributable to the hedged risk. If the hedging derivative expires or is sold, terminated, or exercised, or the
hedge no longer meets the criteria for fair value hedge accounting, or the hedge designation is revoked, then hedge
accounting is discontinued prospectively. Any adjustment up to that point to a hedged item, for which the effective
interest method is used, is amortised to consolidated statement of income as part of the recalculated effective interest
rate of the item over its remaining life.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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ANNUAL REPORT 2024
103
3. MATERIAL ACCOUNTING POLICIES (continued)
(i) Derivatives (continued)
(i) Derivatives held for risk management purposes and hedge accounting (continued)
Cash flow hedges
When a derivative is designated as the hedging instrument in a hedge of the variability in cash flows attributable to a
particular risk associated with a recognised asset or liability or a highly probable forecast transaction that could affect
consolidated statement of income, the effective portion of changes in the fair value of the derivative is recognized in
other comprehensive income in the hedging reserve. The amount recognised in other comprehensive income is
reclassified to consolidated statement of income as a reclassification adjustment in the same period as the hedged
cash flows affect consolidated statement of income, and in the same line item in the statement of comprehensive
income. Any ineffective portion of changes in the fair value of the derivative is recognised immediately in consolidated
statement of income. If the hedging derivative expires or is sold, terminated, or exercised, or the hedge no longer
meets the criteria for cash flow hedge accounting, or the hedge designation is revoked, then hedge accounting is
discontinued prospectively. In a discontinued hedge of a forecast transaction the cumulative amount recognised in
other comprehensive income from the period when the hedge was effective is reclassified from equity to consolidated
statement of income as a reclassification adjustment when the forecast transaction occurs and affects consolidated
statement of income. If the forecast transaction is no longer expected to occur, then the balance in other comprehensive
income is reclassified immediately to consolidated statement of income as a reclassification adjustment.
Amounts accumulated in equity are reclassified to profit or loss in the periods when the hedged item affects profit or
loss (for example, when the forecast sale that is hedged takes place).
Hedges directly affected by interest rate benchmark reform
When the basis for determining the contractual cash flows of the hedged item or hedging instrument changes as a
result of IBOR reform and therefore there is no longer uncertainty arising about the cash flows of the hedged item or
the hedging instrument, the Group amends the hedge documentation of that hedging relationship to reflect the
change(s) required by IBOR reform. For this purpose, the hedge designation is amended only to make one or more of
the following changes:
– designating an alternative benchmark rate as the hedged risk;
– updating the description of the hedged item, including the description of the designated portion of the cash flows
or fair value being hedged; or
– updating the description of the hedging instrument.
The Group amends the description of the hedging instrument only if the following conditions are met:
– it makes a change required by IBOR reform by changing the basis for determining the contractual cash flows of the
hedging instrument or using another approach that is economically equivalent to changing the basis for
determining the contractual cash flows of the original hedging instrument; and
– the original hedging instrument is not derecognised.
The Group amends the formal hedge documentation by the end of the reporting period during which a change
required by IBOR reform is made to the hedged risk, hedged item or hedging instrument. These amendments in the
formal hedge documentation do not constitute the discontinuation of the hedging relationship or the designation of a
new hedging relationship.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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3. MATERIAL ACCOUNTING POLICIES (continued)
(i) Derivatives (continued)
(i) Derivatives held for risk management purposes and hedge accounting (continued)
Hedges directly affected by interest rate benchmark reform (continued)
If changes are made in addition to those changes required by IBOR reform described above, then the Group first
considers whether those additional changes result in the discontinuation of the hedge accounting relationship. If the
additional changes do not result in the discontinuation of the hedge accounting relationship, then the Group amends
the formal hedge documentation for changes required by IBOR reform as mentioned above.
When the interest rate benchmark on which the hedged future cash flows had been based is changed as required by
IBOR reform, for the purpose of determining whether the hedged future cash flows are expected to occur, the Group
deems that the hedging reserve recognised in other comprehensive income for that hedging relationship is based on
the alternative benchmark rate on which the hedged future cash flows will be based.
(ii) Other derivatives
Group has trading and non-trading derivatives which consists of forwards, swaps, interest rate swaps, credit and equity
derivatives. Trading derivatives are sold by the Group to customers in order to enable them to transfer, modify or
reduce current and future risks. These derivative instruments are fair valued as at the end of reporting date and the
corresponding fair value changes is taken to the consolidated statement of income.
When a derivative is not held for trading, and is not designated in a qualifying hedge relationship, all changes in its fair
value are recognised immediately in the consolidated statement of income.
(j) Property and equipment
(i) Recognition and measurement
Items of property and equipment are initially measured at cost and subsequently at cost less accumulated depreciation
and accumulated impairment losses, if any, except for land and building which are subsequently measured at fair value.
Capital work in progress is stated at cost, net of accumulated impairment losses, if any.
Revaluations of freehold land and buildings are carried out by an independent valuer. Net surpluses arising on
revaluation are credited to a revaluation reserve, except that a revaluation increase is recognised as income to the
extent that it reverses a revaluation decrease of the same asset previously recognised as an expense. A decrease as a
result of a revaluation is recognised as an expense, except that it is charged directly against any related revaluation
surplus to the extent that the decrease does not exceed the amount held in the revaluation surplus in respect of that
same asset. On disposal the related revaluation surplus is credited to retained earnings.
Cost includes expenditures that are directly attributable to the acquisition of the asset. The cost of self-constructed
assets includes the cost of materials and direct labour, any other costs directly attributable to bringing the assets to a
working condition for their intended use, the costs of dismantling and removing the items and restoring the site on
which they are located and capitalised borrowing costs.
Purchased software that is integral to the functionality of the related equipment is capitalised as part of that equipment.
When parts of an item of property or equipment have different useful lives, they are accounted for as separate items
(major components) of property and equipment.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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ANNUAL REPORT 2024
105
3. MATERIAL ACCOUNTING POLICIES (continued)
(j) Property and equipment (continued)
(i) Recognition and measurement (continued)
The gain or loss on disposal of an item of property and equipment is determined by comparing the proceeds from
disposal with the carrying amount of the item of property and equipment, and is recognised in other income/other
expenses in profit or loss.
(ii) Subsequent costs
The cost of replacing a component of an item of property or equipment is recognised in the carrying amount of the
item if it is probable that the future economic benefits embodied within the part will flow to the Group and its cost can
be measured reliably. The carrying amount of the replaced part is derecognised. The costs of the day-to-day servicing
of property and equipment are recognised in consolidated statement of income as incurred.
(iii) Depreciation
The depreciable amount is the cost of property and equipment, or other amount substituted for cost, less its residual
value.
Depreciation is recognised in consolidated statement of income on a straight-line basis over the estimated useful lives
of each part of an item of property and equipment since this most closely reflects the expected pattern of consumption
of the future economic benefits embodied in the asset and is based on cost of the asset less its estimated residual
value. Land and Capital work in progress are not depreciated.
The estimated useful lives for the current and comparative years are as follows:
Buildings
20 - 30 years
Leasehold improvements
6 - 10 years
Furniture and equipment
3 - 8 years
Motor vehicles
5 years
(iv) Right-of-use assets (Leases)
The Group assesses at contract inception whether a contract is, or contains, a lease. That is, if the contract conveys the
right to control the use of an identified asset for a period of time in exchange for consideration.
The Group applies a single recognition and measurement approach for all leases, except for short-term leases less
than 12 months and leases of low-value assets (USD 5,000 or less). The Group recognises lease liabilities to make
lease payments and right-of-use assets representing the right to use the underlying assets.
The Group recognises right-of-use assets at the commencement date of the lease (i.e., the date the underlying asset
is available for use). Right-of-use assets are measured at cost, less any accumulated depreciation and impairment
losses, and adjusted for any remeasurement of lease liabilities. The cost of right-of-use assets includes the amount of
lease liabilities recognised, initial direct costs incurred, and lease payments made at or before the commencement
date less any lease incentives received. Right-of-use assets are depreciated on a straight-line basis over the shorter of
the lease term and the estimated useful lives of the assets, as follows:
Buildings
2 - 40 years
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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3. MATERIAL ACCOUNTING POLICIES (continued)
(j) Property and equipment (continued)
(iv) Right-of-use assets (Leases) (continued)
At the commencement date of the lease, the Group recognises lease liabilities measured at the present value of lease
payments to be made over the lease term. In calculating the present value of lease payments, the Group uses its
incremental borrowing rate at the lease commencement date. Right-of-use assets are subject to impairment in line
with the policy for the impairment of non-financial assets.
The carrying amount of lease liabilities is remeasured if there is a modification, a change in the lease term, a change in
the lease payments or a change in the assessment of an option to purchase the underlying asset.
(k) Impairment of goodwill and intangible assets
(i) Goodwill
Goodwill arises on the acquisition of subsidiaries and represents the excess of the consideration transferred over the
Group’s interest in net fair value of the net identifiable assets, liabilities and contingent liabilities of the acquiree and the
fair value of the non-controlling interest in the acquiree. Goodwill is measured at cost less impairment.
Goodwill impairment reviews are undertaken annually or more frequently if events or changes in circumstances
indicate a potential impairment. The carrying value of goodwill is compared to the recoverable amount of the CGU,
which is the higher of value in use and the fair value less costs of disposal. Any impairment is recognised immediately
as an expense and is not subsequently reversed.
(ii) Intangible assets
The cost of intangible assets acquired in a business combination is their fair value at the date of acquisition. Following
initial recognition, intangible assets are carried at cost less any accumulated amortisation and accumulated impairment
losses.
Internally generated intangibles, excluding capitalised development costs, are not capitalised and the related
expenditure is reflected in profit or loss in the period in which the expenditure is incurred.
The useful lives of intangible assets are assessed as either finite or indefinite.
Intangible assets with finite lives are amortised over the useful economic life and assessed for impairment whenever
there is an indication that the intangible asset may be impaired. The amortisation period and the amortisation method
for an intangible asset with a finite useful life are reviewed at least at the end of each reporting period. Changes in the
expected useful life or the expected pattern of consumption of future economic benefits embodied in the asset are
considered to modify the amortisation period or method, as appropriate, and are treated as changes in accounting
estimates. The amortisation expense on intangible assets with finite lives is recognised in the consolidated statement
of income as the expense category that is consistent with the function of the intangible assets.
The estimated useful economic life of intangible assets with finite lives are; Brand 18 to 19 years, Customer relationship
11 to 12 years, Core deposit 13 to 16 years and Internally developed software and others 5 years.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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ANNUAL REPORT 2024
107
3. MATERIAL ACCOUNTING POLICIES (continued)
(k) Impairment of goodwill and intangible assets (continued)
(ii) Intangible assets (continued)
Intangible assets with indefinite useful lives are not amortised, but are tested for impairment annually, either individually
or at the cash-generating unit level. The assessment of indefinite life is reviewed annually to determine whether the
indefinite life continues to be supportable. If not, the change in useful life from indefinite to finite is made on a prospective
basis. Gains or losses arising from de-recognition of an intangible asset are measured as the difference between the
net disposal proceeds and the carrying amount of the asset and are recognised in the consolidated statement of
income when the asset is derecognised.
(l) Impairment of non-financial assets
Assets that have an indefinite useful life are not subject to amortisation and are tested annually for impairment. An
impairment loss is recognised for the amount by which the asset’s carrying amount exceeds its recoverable amount. The
recoverable amount is the higher of an asset’s fair value less costs to sell and value in use. In assessing value in use, the
estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current market
assessments of the time value of money and the risks specific to the asset or CGU.
For the purposes of assessing impairment, assets are grouped at the lowest levels for which there are separately identifiable
cash flows (cash-generating units). Non-financial assets other than goodwill that suffered impairment are reviewed for
possible reversal of the impairment at each reporting date.
The Group’s corporate assets do not generate separate cash inflows and are utilised by more than one CGU. Corporate
assets are allocated to CGUs on a reasonable and consistent basis and tested for impairment as part of the testing of the
CGU to which the corporate asset is allocated.
An impairment loss in respect of goodwill is not reversed. In respect of other assets, impairment losses recognised in prior
periods are assessed at each reporting date, for any indications that the loss has decreased or no longer exists. An
impairment loss is reversed if there has been a change in the estimates used to determine the recoverable amount. An
impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed the carrying amount that
would have been determined, net of depreciation or amortisation, if no impairment loss had been recognised.
(m) Provisions
A provision is recognised if, as a result of a past event, the Group has a present legal or constructive obligation that can be
estimated reliably, and it is probable that an outflow of economic benefits will be required to settle the obligation. Provisions
are determined by discounting the expected future cash flows at a pre-tax rate that reflects current market assessments of
the time value of money and, where appropriate, the risks specific to the liability.
(n) Financial guarantee contract and loan commitments
Financial guarantees are contracts that require the Group to make specified payments to reimburse the holder for a loss it
incurs because a specified debtor fails to make payment when due in accordance with the terms of a debt instrument and
the guarantees may become payable on demand. Financial guarantee liabilities are recognised initially at their fair value,
and this initial fair value is amortised over the life of the financial guarantee. The financial guarantee liability is subsequently
carried at the higher of this amortised amount and the present value of any expected payment when a payment under the
guarantee has become probable.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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3. MATERIAL ACCOUNTING POLICIES (continued)
(o) Employee benefits
Defined contribution plans
The Bank provides for its contribution to the State administered retirement fund for Qatari employees in accordance with
the retirement law, and the resulting charge is included in staff cost in the consolidated statement of income. The Bank has
no further payment obligations once the contributions have been paid. The contributions are recognised in the consolidated
statement of income, when they are due.
Defined benefit plan
The Bank makes provision for end of service benefits payable to its expatriate employees on the basis of the employees’
length of service in accordance with the employment policy of the Bank and the applicable provisions of the Labour Law.
This provision is included in other provisions as part of other liabilities in the consolidated statement of financial position.
The expected costs of these benefits are accrued over the period of employment.
Alternatifbank, under Turkish Labour Law, is required to pay termination benefits to each employee who has completed at
least one year of service and whose employment is terminated without due cause, is called up for military service, dies or
who retires. There are certain transitional provisions relating to length of service prior to retirement. The amount payable
consists of one month’s salary subject to a maximum threshold per employee for each year of service. There are no
agreements for pension commitments other than the legal requirement as explained above. The liability is not funded, as
there is no funding requirement.
Short-term employee benefits
Short-term employee benefit obligations are measured on an undiscounted basis and are expensed as the related service
is provided. A liability is recognised for the amount expected to be paid under short-term cash bonus or profit-sharing
plans if the Group has a present legal or constructive obligation to pay this amount as a result of past service provided by the
employee and the obligation can be estimated reliably.
Share-based payments
Employees (including senior management) of the Bank receive remuneration in the form of share-based payments,
whereby employees are granted share appreciation rights, which are settled in cash (cash settled transactions).
The cost of cash settled transactions is measured at fair value at the grant date using the Black Scholes model, further
details of which are given in Note 20. The fair value is measured initially and at each reporting date up to and including the
settlement date, with changes in fair value recognised in employee benefits expense Note 31. The fair value is expensed
over the period until the vesting date with recognition of a corresponding liability.
(p) Share capital and reserves
(i) Share issue costs
Incremental costs directly attributable to the issue of an equity instrument are deducted from the initial measurement
of the equity instruments.
(ii) Dividends on ordinary shares
Dividends on ordinary shares are recognised in equity in the period in which they are approved by the Bank’s equity
holders.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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ANNUAL REPORT 2024
109
3. MATERIAL ACCOUNTING POLICIES (continued)
(q) Interest income and expense
Interest income and expense are recognised in the consolidated statement of income using the effective interest rate
method. The effective interest rate is the rate that exactly discounts the estimated future cash payments and receipts
through the expected life of the financial asset or liability (or, where appropriate, a shorter period) to the carrying amount of
the financial asset or liability. When calculating the effective interest rate, the Group estimates future cash flows considering
all contractual terms of the financial instrument, but not expected credit losses.
For the financial assets that have become credit-impaired subsequent to initial recognition, interest income is calculated by
applying the effective interest rate to their amortised cost (i.e. net of the expected credit loss provision). If the asset is no
longer credit-impaired, then the calculation of interest income reverts to the gross basis.
The calculation of the effective interest rate includes all transaction costs and fees paid or received that are an integral part
of the effective interest rate.
Transaction costs include incremental costs that are directly attributable to the acquisition or issue of a financial asset or
liability.
Interest income and expense include:
– Interest on financial assets and financial liabilities measured at amortised cost calculated on an effective interest rate
basis;
– The effective portion of fair value changes in qualifying hedging derivatives designated in cash flow hedges of variability
in interest cash flows, in the same period that the hedged cash flows affect interest income / expense;
– The ineffective portion of fair value changes in qualifying hedging derivatives designated in cash flow hedges of interest
rate risk; and
– Fair value changes in qualifying derivatives, including hedge ineffectiveness, and related hedged items in fair value
hedges of interest rate risk.
Interest income on investment (debt) securities measured at FVOCI and measured at amortised cost is calculated using
effective interest rate method and is also included in interest income.
(r) Fee and commission income and expense
Fees and commission income and expense that are integral to the effective interest rate on a financial asset or liability are
included in the measurement of the effective interest rate.
Other fees and commission income, including account servicing fees, investment management fees, sales commission,
placement fees and syndication fees, are recognised as the related services are performed. When a loan commitment is
not expected to result in the draw-down of a loan, the related loan commitment fees are recognised on a straight-line basis
over the commitment period. Other fees and commission expense relate mainly to transaction and service fees, which are
expensed as the services are received.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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110
3. MATERIAL ACCOUNTING POLICIES (continued)
(s) Income from investment securities
Gains or losses on the disposal of investment securities are recognised in profit or loss as the difference between fair value
of the consideration received and carrying amount of the investment securities.
Unrealised gains or losses on fair value changes from remeasurement of investment securities classified as held for trading
or designated as fair value through profit or loss are recognised in consolidated statement of income.
Any cumulative gain/loss recognised in OCI in respect of equity investment securities designated as at FVOCI is not
recognised in the consolidated statement of income on derecognition of such securities.
(t) Dividend income
Dividend income is recognised when the right to receive dividend income is established.
(u) Income tax expenses
Taxes are calculated based on tax laws and regulations in the countries in which the Group operates. Tax is recognized based
on an evaluation of the expected tax charge/credit. Income tax and deferred tax mainly arising from Alternatif bank
operations. The parent company operations inside Qatar are not subject to income tax except certain subsidiaries
operations, which are subject to tax as per the General Tax Authority and Qatar Financial Centre Authority tax regulations.
Deferred tax is recognised in respect of temporary differences between the carrying amounts of assets and liabilities for
financial reporting purposes and the amounts used for taxation purposes. Deferred tax is measured at the tax rates that are
expected to apply to the period when the asset is realised or the liability is settled based on laws that have been enacted at
the reporting date. Tax expenses are recognized in profit or loss, except to the extent these are pertaining to the items
presented in OCI.
(v) Earnings per share
The Bank presents basic and diluted earnings per share (EPS) data for its ordinary shares. Basic EPS is calculated by dividing
the profit or loss attributable to ordinary equity holders of the Bank, further adjusted for the dividend appropriation for
instruments eligible for additional Tier 1 Capital, if any, by the weighted average number of ordinary shares outstanding
during the period. Diluted EPS is determined by adjusting the profit or loss attributable to ordinary equity holders and the
weighted average number of ordinary shares outstanding for the effects of all dilutive potential ordinary shares.
(w) Segment reporting
Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating
decision maker. The chief operating decision maker is the person or group that allocates resources to and assesses the
performance of the operating segments of an entity. The Group has determined the Chief Executive Officer of the Bank as
its chief operating decision maker.
(x) Fiduciary activities
The Group acts as fund manager and in other fiduciary capacities that result in the holding or placing of assets on behalf of
individuals, corporate and other institutions. These assets and income arising thereon are excluded from these consolidated
financial statements, as they are not assets of the Group.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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ANNUAL REPORT 2024
111
3.
MATERIAL ACCOUNTING POLICIES (continued)
(y) Repossessed collateral
Repossessed collateral represents real estate and other collateral acquired against settlement of customer debts and are
recorded within the consolidated statement of financial position under “Other assets”.
Repossessed collaterals are recognized at fair value and any subsequent impairment of such assets are recorded in the
consolidated statement of income. The Group’s collateral disposal policy is in line with the respective regulatory requirement
of the regions in which the Group operates. According to QCB instructions, the Group should dispose of any land and
properties acquired in settlement of debts within a period not exceeding three years from the date of acquisition although
this period can be extended with the approval of QCB.
(z) Appropriations for Instruments Eligible for Additional Capital
Appropriations for Instruments Eligible for Additional Capital are treated as dividends.
(aa) Adoption of IAS 29 - Hyperinflation accounting
IAS 29 “Financial Reporting in Hyperinflationary Economies” requires that the financial statements of an entity whose
functional currency is that of a hyperinflationary economy be stated in the measuring unit currency at the reporting period
end. IAS 29 provides certain qualitative and quantitative guidelines to determine the existence of a hyperinflationary
economy. Accordingly, hyperinflation shall be deemed to exist where the last three years’ cumulative inflation approaches
or exceeds 100%.
From 1 April 2022, the Turkish economy is considered to be hyperinflationary in accordance with the criteria in IAS 29. This
requires purchasing power adjustment to the carrying values of the non-monetary assets and liabilities and to items in the
consolidated statement of comprehensive income with respect to subsidiaries of the Group operating in Turkey.
On the application of IAS 29 the Bank used the conversion factor derived from the consumer price index (“CPI”) in Turkey.
The CPIs and corresponding conversion factors are since 2005 when Turkey previously ceased to be considered
hyperinflationary.
The index and corresponding conversion factors are as follows:
CPI
31 December 2023
1,859.38
31 December 2024
2,684.55
Adjustment of the historical carrying values of non-monetary assets and liabilities and the various items of equity from their
date of acquisition or inclusion in the consolidated statement of financial position to the end of the reporting period to
reflect the changes in purchasing power of the currency caused by inflation, according to the indices published by the
Turkish Statistical Institute. Since CBQ Group’s comparative amounts are presented in a stable currency, these comparative
amounts are not restated. The statement of comprehensive income in 2022 included the cumulative impact of prior years.
Monetary assets and liabilities are not restated because they are already expressed in terms of the monetary unit current.
Non-monetary assets and liabilities are restated by applying the relevant index from the date of acquisition or initial
recording and are subject to impairment assessment with the guidance in the relevant IFRS. The components of
shareholders’ equity are restated by applying the applicable general price index from the dates when components were
contributed or otherwise arose.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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112
3.
MATERIAL ACCOUNTING POLICIES (continued)
(aa) Adoption of IAS 29 - Hyperinflation accounting (continued)
All items in the consolidated statement of income are restated by applying the relevant conversion factors, except for
restatement of certain specific income statement items which arise from the restatement of non-monetary assets and
liabilities like amortization and gain or loss on sale of fixed assets.
The gain or loss on the net monetary position is the result of the effect of general inflation and is the difference resulting
from the restatement of non-monetary assets, liabilities, shareholders’ equity and income statement items. The gain or
loss on the net monetary position is included in the consolidated statement of income.
(ab) Comparatives
Except when a standard or an interpretation permits or requires otherwise, all amounts are reported or disclosed with
comparative information.
4. FINANCIAL RISK MANAGEMENT
a) Introduction and overview
The Group’s business involves taking risks in a targeted manner and managing them professionally. The core functions of
the Group’s risk management are to identify all key risks for the Group, measure these risks, manage the risk positions and
determine capital allocations. The Group regularly reviews its risk management policies and systems to reflect changes in
markets, products and best market practice.
The Group’s aim is to achieve an appropriate balance between risk and return and minimise potential adverse effects on
the Group’s financial performance. The Group defines risk as the possibility of losses or profits foregone, which may be
caused by internal or external factors.
Financial instruments
Financial instruments comprise the Group’s financial assets and liabilities. Financial assets include cash and balances with
Central banks, due from banks, loans and advances, investment securities, derivative financial assets and certain other
assets and financial liabilities include customer deposits, borrowings under repurchase agreements and interbank takings,
debt issued and other borrowed funds, derivative financial liabilities and certain other liabilities. Financial instruments also
include rights and commitments included in off- balance sheet items.
Note 3(d) describes the accounting policies followed by the Group in respect of recognition and measurement of the key
financial instruments and their related income and expense.
Risk management
The Group derives its revenue from assuming and managing customer risk for profit. Through a robust governance
structure, risk and return are evaluated to produce sustainable revenue, to reduce earnings volatility and increase
shareholder value. The most important types of risk are credit risk, liquidity risk, market risk and operational risk. Credit risk
reflects the possible inability of a customer to meet his/her repayment or delivery obligations. Market risk, which includes
foreign currency, interest rate risks and other price risks, is the risk of fluctuation in asset and commodity values caused by
changes in market prices and yields. Liquidity risk results in the inability to accommodate liability maturities and withdrawals,
fund asset growth or otherwise meet contractual obligations at reasonable market rates. Operational risk is the potential
for loss resulting from events involving people, processes, technology, legal issues, external events or execution or
regulatory issues.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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ANNUAL REPORT 2024
113
4. FINANCIAL RISK MANAGEMENT (continued)
a) Introduction and overview (continued)
Risk and other committees
The governance structure of the Group is headed by the Board of Directors. The Board of Directors evaluates risk by
engaging with the Group Chief Executive Officer (GCEO) and Chief Risk Officer along with the following Board and
Management Committees:
1) Board Risk and compliance Committee (BRCC), is responsible for all aspects of Risk Management across the Group
including but not restricted to credit risk, market risk, operational risk and cyber security risk. The BRCC reviews policies
on all risk matters, maintain oversight of all Bank risks through the Management Risk Committee (MRC), the GCEO, the
CRO and the CCO and provides risk management directives through the GCEO and the CRO. Further, the BRCC is
responsible for setting forth compliance and Anti-Money Laundering, and Combating Financing of Terrorism (AML/
CFT) requirements, criteria and control mechanisms for all activities involving Bank-wide related risks.
2) The Board Audit Committee (BAC) is responsible for assisting the Board in fulfilling its responsibilities relating to oversee
the quality and integrity of the accounting, auditing, internal control and financial reporting practices of the Bank.
3) The Board Executive Committee (BEC) acts as a consultative body to the Board, which handles matters that require the
Board’s review, but may arise between Board meetings. is responsible for evaluating and granting credit facilities within
authorized limits as per QCB and Board guidelines and reviews the credit granting strategy, certain credit proposals
(other than offthe-shelf products), and exceptions to credit policy within appropriate levels of Risk Delegation of
Authority. The BEC also approves/challenges the overall Bank strategy which is proposed by the Executive Management
Team.
4) Board Remuneration, Nomination & Governance Committee (BRNGC) is responsible for setting the Bank’s remuneration
framework for the Board members, management and staff. The BRNGC is responsible for recommending Board
members’ appointments and re-nomination for election by the General Assembly as well as conducting the annual
self-assessment of the Board’s performance.
5) Management Governance Committee (MGC) is responsible for ensuring that the Bank maintains the highest standards
of corporate governance at Management-level by reviewing and monitoring developments relating to corporate
governance, and reporting to the Board Remuneration, Nomination and Governance Committee (BRNGC) in this
regard.
6) Long Term Incentive Scheme Committee (LTIS) is delegated the responsibility to oversee the day-to-day operations of
the Scheme, and reporting to the Board Remuneration, Nomination and Governance Committee (BRNGC) in this
regard.
7) Management Credit and Investment Committee - Credit Chapter (MCIC-C) is the third-highest level authority for all
Credit Risk Exposures, after the Board of Directors and Board Executive Committee. The MCIC exercises approval
authorities delegated to it by the Board of Directors in accordance with Commercial Bank’s Risk Charter, Risk Appetite
Statement, MCIC Terms of Reference, MCIC Credit Approval Jurisdiction as per approved Delegation of Authority (DoA),
and other credit policy documents.
8) Management Risk Committee is the highest management authority on all risk related issues in the Group and its
subsidiaries and affiliates in which it has strategic investments. This committee provides recommendations on all risk
policy and portfolio issues to the Board Risk and Compliance Committee.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
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4. FINANCIAL RISK MANAGEMENT (continued)
a) Introduction and overview (continued)
Risk and other committees (continued)
9) Asset and Liability Committee (ALCO) is a management committee which is a decision making body relating to Asset
and Liability management. (i.e. balance sheet structure, funding, pricing, hedging, setting limits etc.) Under the overall
risk management framework, ALCO is a key component of risk management within the Bank.
10) Management Credit and Investment Committee - Investment Chapter (MCIC-I) is responsible for providing strategic
direction and overseeing the Bank’s portfolio investment activities.
11) Sustainability Committee responsible for the Bank’s Environment, Social and Governance (ESG) strategy, performance
and reporting. This committee will oversee the Bank’s initiatives for implementation and evaluate the related risk and
opportunities.
12) Human Capital Committee (HCC) is designed as a dedicated committee that approaches HR from a holistic and
strategic prospection to support effective governance, including proper coverage and roles and responsibilities
aligned with industry standards. It covers HC material topics: Compensation and Benefits, Performance Management,
Workforce Planning, Promotion Criteria and Procedures, Learning & Development, Disciplinary Policies, and the
Recruitment Process.
13) Digital & Innovation Technology Committee (DITC) is responsible for driving technology innovation, technology
governance, oversight of strategic technology and innovation projects, and overseeing the implementation of a
technology risk management framework in the Bank.
14) Capital Committee (CC) is responsible for overseeing active management and optimization of the Bank’s capital
structure.
15) Alternative Assets Committee (AAC) is a committee appointed by the Board charged with the responsibility of
overseeing the management of the Alternative assets. The purpose of the Committee is to assist the Board in
overseeing, monitoring and optimizing the Acquired real-estate portfolio of the bank and specifically to review and
recommend the acquisition and sale of any Acquired Assets to BEC, as mandated within the Board delegation of
authority.
16) Finance Committee (FC) is responsible for overseeing the Bank’s financial and accounting functions, ensuring that
these functions are effectively managed and aligned with the Bank’s strategic objectives.
17) Operational Risk Committee (ORC) oversees and facilitates the implementation of Operational Risk Management
Framework in the Bank. The resolution of operational risk issues including processes, fraud, technology and cyber risk
that that generally involves more than one unit in the Bank and hence a cross functional team is required to address
these issues effectively.
18) Compliance Risk Committee (CRC) facilitates/provide oversight of the implementation of regulatory compliance and
Financial Crimes Controls (FCC) matters including mainly Anti Money Laundering/Counter Terrorism Financing (AML/
CFT), Anti-fraud, FATCA/CRS, Personal Data Privacy protection and regulatory audits.
19) Information Security Committee (ISC) will ensure that Executive Management has the oversight required to manage
cyber risks in alignment with risk appetite, regulatory and governmental mandates.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
115
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk
Credit risk is defined as the potential that a borrower or counterparty will fail to meet its obligations in accordance with
agreed terms. The goal of credit risk management is to maximize the Group’s risk-adjusted rate of return by maintaining
credit risk exposure within acceptable parameters. Loans and advances are the largest sources of credit risk for the Group.
Other sources of credit risk exist throughout the activities of the Group, including investments in the banking book and in the
trading book. The Group also faces credit risk (or counterparty risk) in various financial instruments other than loans,
including: acceptances, interbank transactions, trade financing, foreign exchange transactions, derivative instruments, and
in the extension of commitments and guarantees, as well as the settlement of transactions. The Group maintains well
defined, written policies and procedures for identifying, measuring, monitoring, and controlling credit risk, governing
credit-granting activities in conformance with the risk appetite and limits defined by the Board. All extensions of credit are
made on an arm’s length basis in accordance with the Group’s credit-granting approval process by a combination of
authorized individuals, groups or credit committees, depending on the size and nature of the credit, who have the
experience, knowledge and background to exercise prudent judgement in assessing, approving and managing credit risks.
(i) Credit risk measurement
1. Loans and advances
The Group’s aim is to maintain a sound asset portfolio by optimizing its loan mix. This is being achieved through a
strategy of reducing exposure to non-core client relationships while selectively targeting economic sectors that
are core to the overall business strategy. In addition, the Group intends to diversify risk by increasing the size of the
consumer portfolio comprising of consumer loans, vehicle loans, credit cards and residential mortgages. In
measuring credit risk of loan and advances to customers and to banks, the Group reflects three components (i)
the ‘probability of default’ by the client or counterparty on its contractual obligations; (ii) current exposures to the
counterparty and its likely potential future exposure, from which the Group derive the ‘exposure at default’; and (iii)
the likely recovery ratio on the defaulted obligations (the ‘loss given default’).
(i) The Group assesses the probability of default of individual counterparties using internal rating tools tailored
to the various categories of counterparty. They combine statistical analysis along with the business
relationship officers and credit risk officers assessment and are independently validated. Clients of the Group
are segmented based on a 10-point rating scale (22 notches including modifiers) for the corporate book and
product based application scores for the retail book. The Group’s rating scale reflects the range of default
probabilities defined for each rating class. This means that, in principle, the probability of default changes with
the migration of ratings. The rating tools are kept under review and upgraded as necessary.
(ii) Exposure at default is based on the amounts the Group expects to be owed at the time of default. For
example, for a loan this is the carrying value. For a commitment, the Group includes any amount already
drawn plus the further amount that may have been drawn by the time of default, should it occur. For undrawn
facilities, the Group applies credit conversion factors that are prescribed by Qatar Central Bank and are
aligned to Bank of International Settlements (BIS) guidelines.
(iii) Loss given default or loss severity represents the Group’s expectation of the extent of loss on a claim should
default occur. It is expressed as percentage loss per unit of exposure and typically varies by type of
counterparty, type and seniority of claim and availability of collateral or other credit mitigation.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
116
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(i) Credit risk measurement (continued)
2. Debt securities and other bills
For debt securities and other bills, external ratings are used by Treasury for managing the credit risk exposures.
The investments in those securities and bills are viewed as a way to improve the overall asset quality, enhance yield
and provide a readily available source to meet the funding requirement.
(ii) Risk limit control and mitigation policies
Portfolio diversification
Portfolio diversification is an overriding principle, therefore, the credit policies are structured to ensure that the Group
is not over exposed to a given client, industry sector or geographic area. To avoid excessive losses if any single counter-
party is unable to fulfil its payment obligations, large exposure limits have been established per credit policy following
the local regulations. Limits are also in place to manage exposures to a particular country or sector. These risks are
monitored on an ongoing basis and subject to an annual or more frequent review, when considered necessary.
Collateral
In order to proactively respond to credit deterioration, the Group employs a range of policies and practices to mitigate
credit risk.
The most traditional of these is the taking of security for funds advanced, which is common practice. The Group
implements guidelines on the acceptability of specific classes of collateral or credit risk mitigation. The principal
collateral types for loans and advances are:
•
Mortgages over properties;
•
Lending against lien marked deposits;
•
Charges over business assets such as premises, inventory and accounts receivable;
•
Charges over financial instruments such as debt securities and equities.
Longer-term finance and lending to corporate entities are generally secured; working capital credit facilities are
generally unsecured. In addition, in order to minimize the credit loss, the Group will seek additional collateral from the
counterparty as soon as impairment indicators are noticed.
Collateral held as security for financial assets other than loans and advances is determined by the nature of the
instrument. Debt securities, treasury and other eligible bills are generally unsecured, with the exception of asset-
backed securities and similar instruments, which are secured by portfolios of financial instruments.
Credit-related commitments
The primary purpose of these instruments is to ensure that funds are available to a customer as required. Guarantees
and standby letters of credit carry the same credit risk as loans. Documentary and commercial letters of credit – which
are written undertakings by the Group on behalf of a customer authorizing a third party to draw drafts on the Group up
to a stipulated amount under specific terms and conditions – are collateralized by the underlying shipments of goods
to which they relate and therefore carry less risk than a direct loan.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
117
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(ii) Risk limit control and mitigation policies (continued)
Credit-related commitments (continued)
Commitments to extend credit represent unused portions of authorizations to extend credit in the form of loans,
guarantees or letters of credit. With respect to credit risk on commitments to extend credit, the Group is potentially
exposed to loss in an amount equal to the total unused commitments. However, the likely amount of loss is less than the
total unused commitments, as most commitments to extend credit are contingent upon customers maintaining
specific credit standards. The Group monitors the term to maturity of credit commitments because longer-term
commitments generally have a greater degree of credit risk than shorter-term commitments.
Credit risk arising from derivative financial instruments is, at any time, limited to those with positive fair values, as at the
reporting date. With gross-settled derivatives, the Group is also exposed to a settlement risk, being the risk that the
Group honors its obligation but the counterparty fails to deliver the counter-value.
(iii) Maximum exposure to credit risk before collateral held or other credit enhancements
2024
2023
Credit risk exposures relating to assets recorded on the consolidated
statement of financial position are as follows:
Balances with central banks
5,972,061
7,295,132
Due from banks
20,705,383
20,525,334
Loans and advances to customers
91,480,008
91,490,410
Investment securities - debt
31,904,099
29,654,103
Other assets
1,977,278
2,139,072
Total as at 31 December
152,038,829
151,104,051
Other credit risk exposures are as follows:
Guarantees
16,451,572
15,427,939
Letters of credit
3,383,398
3,495,074
Unutilized credit facilities
15,765,695
13,321,829
Total as at 31 December
35,600,665
32,244,842
187,639,494
183,348,893
The above table represents a worse-case scenario of credit risk exposure to the Group, without taking account of any
collateral held or other credit enhancements attached.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
118
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(iv) Concentration of risks of financial assets with credit risk exposure
Geographical sectors
The following table breaks down the Group’s credit exposure at their carrying amounts (without taking into account any
collateral held or other credit support), as categorized by geographical region. For this table, the Group has allocated
exposures to regions based on the country of domicile of its counterparties.
2024
Qatar
Other GCC
Other
Middle east
Rest of
the world
Total
Balances with central banks
4,782,668
-
1,189,393
-
5,972,061
Due from banks
5,552,360
4,323,723
4,308,086
6,521,214
20,705,383
Loans and advances to customers
82,954,936
319
7,783,233
741,520
91,480,008
Investment securities - debt
26,837,438
2,014,391
2,314,824
737,446
31,904,099
Other assets
1,811,994
-
165,284
-
1,977,278
121,939,396
6,338,433 15,760,820
8,000,180 152,038,829
2023
Qatar
Other GCC
Other
Middle east
Rest of
the world
Total
Balances with central banks
6,121,185
-
1,173,947
-
7,295,132
Due from banks
6,899,750
2,284,837
3,993,713
7,347,034
20,525,334
Loans and advances to customers
81,878,112
833,025
7,452,489
1,326,784
91,490,410
Investment securities - debt
24,411,290
1,932,244
2,524,846
785,723
29,654,103
Other assets
1,929,739
-
209,333
-
2,139,072
121,240,076
5,050,106
15,354,328
9,459,541
151,104,051
2024
Qatar
Other GCC
Other
Middle east
Rest of
the world
Total
Guarantees
8,547,045
582,552
267,697
7,054,278
16,451,572
Letters of credit
2,637,948
-
2,808
742,642
3,383,398
Unutilized credit facilities
14,646,827
-
185,066
933,802
15,765,695
25,831,820
582,552
455,571
8,730,722 35,600,665
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
119
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(iv) Concentration of risks of financial assets with credit risk exposure (continued)
Geographical sectors (continued)
2023
Qatar
Other GCC
Other
Middle east
Rest of
the world
Total
Guarantees
9,753,446
550,471
776,747
4,347,275
15,427,939
Letters of credit
2,721,877
109,200
224,119
439,878
3,495,074
Unutilized credit facilities
12,139,832
100,114
137,466
944,417
13,321,829
24,615,155
759,785
1,138,332
5,731,570
32,244,842
Industry sectors
The following table breaks down the Group’s credit exposure at carrying amounts before taking into account collateral
held or other credit enhancements, as categorized by the industry sectors of the Group’s counterparties.
2024
2023
Funded
Government
38,889,265
33,692,949
Government agencies
12,493,551
14,314,437
Industry
6,457,017
7,375,009
Commercial
15,723,204
16,422,431
Services
44,186,594
47,846,075
Contracting
1,619,992
2,569,326
Real estate
20,136,136
17,562,657
Consumers
9,871,626
8,466,853
Other sectors
2,661,444
2,854,314
Total funded
152,038,829
151,104,051
Un-funded
Government institutions & semi government agencies
3,031,261
5,570,474
Services
15,895,370
11,307,284
Commercial and others
16,674,034
15,367,084
Total un-funded
35,600,665
32,244,842
Total
187,639,494
183,348,893
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
120
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(v) Credit Quality
The credit quality of financial assets is managed by the Group using internal and external credit risk ratings. The Group
follows an internal obligor risk rating (ORR) mechanism for grading relationships across its credit portfolio. The Group
utilises a ten-scale credit rating system with positive and negative modifiers, giving a total scale range of 22, of which 19
(with positive and negative modifiers) relate to performing and three to non-performing. Within performing, ORR 1 to
4- represents investment grade, ORR 5+ to 7+ represents sub-investment grade and 7 and 7- represent watch list. ORR
8 to 10 represents sub-standard, doubtful and loss respectively. All credits are assigned a rating in accordance with the
defined criteria. The Group endeavors continuously to improve upon the internal credit risk rating methodologies and
credit risk management policies and practices to reflect the true underlying credit risk of the portfolio and the credit
culture in the Group. All lending relationships are reviewed at least once in a year and more frequently in the case of
non-performing assets.
The following table sets out information about the credit quality of financial assets, commitments and financial
guarantees.
2024
Cash and Balances with Central Banks
(Excluding Cash on Hand) and Due from
Banks
Stage 1
Stage 2
Stage 3
Total
Investment grade - ORR 1 to 4
19,296,714
-
-
19,296,714
Sub-investment grade - ORR 5 to 7
5,104,454
2,289,124
-
7,393,578
Substandard - ORR 8
-
-
-
-
Doubtful - ORR 9
-
-
-
-
Loss - ORR 10
-
-
-
-
Total - Gross
24,401,168
2,289,124
-
26,690,292
Loss allowance
(30,717)
(17,591)
-
(48,308)
24,370,451
2,271,533
-
26,641,984
Accrued Interest
35,460
Carrying amount
26,677,444
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
121
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(v) Credit Quality (continued)
2024
Loans and advances to Customers
Stage 1
Stage 2
Stage 3
Total
Investment grade - ORR 1 to 4
39,940,308
77,066
-
40,017,374
Sub-investment grade - ORR 5 to 7
31,337,111
18,232,804
-
49,569,915
Substandard - ORR 8
-
-
2,459,215
2,459,215
Doubtful - ORR 9
-
-
851,820
851,820
Loss - ORR 10
-
-
2,565,843
2,565,843
Total - Gross
71,277,419
18,309,870
5,876,878
95,464,167
Loss allowance
(222,408)
(1,504,871)
(3,102,389)
(4,829,668)
71,055,011
16,804,999
2,774,489
90,634,499
Accrued Interest
845,509
Carrying amount
91,480,008
2024
Investment Securities - Debt
Stage 1
Stage 2
Stage 3
Total
Investment grade - ORR 1 to 4
24,323,121
1,777,223
-
26,100,344
Sub-investment grade - ORR 5 to 7
5,329,411
59,565
-
5,388,976
Substandard - ORR 8
-
-
-
-
Doubtful ORR 9
-
-
-
-
Loss - ORR 10
-
-
-
-
Total - Gross
29,652,532
1,836,788
-
31,489,320
Loss allowance
(30,478)
(4,607)
-
(35,085)
29,622,054
1,832,181
-
31,454,235
Accrued interest
449,864
Carrying amount
31,904,099
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
122
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(v) Credit Quality (continued)
2024
Loan Commitments and
financial Guarantees
Stage 1
Stage 2
Stage 3
Total
Investment grade - ORR 1 to 4
20,341,952
49,522
-
20,391,474
Sub-investment grade - ORR 5 to 7
13,557,774
1,572,203
-
15,129,977
Substandard - ORR 8
-
-
11,459
11,459
Doubtful ORR 9
-
-
-
-
Loss - ORR 10
-
-
67,755
67,755
Total - Gross
33,899,726
1,621,725
79,214
35,600,665
Loss allowance
(35,037)
(16,335)
(72,269)
(123,641)
Carrying amount
33,864,689
1,605,390
6,945
35,477,024
2023
Cash and Balances with Central Banks
(Excluding Cash on Hand) and Due from Banks
Stage 1
Stage 2
Stage 3
Total
Investment grade - ORR 1 to 4
20,269,290
-
-
20,269,290
Sub-investment grade - ORR 5 to 7
5,245,462
2,356,188
-
7,601,650
Substandard - ORR 8
-
-
-
-
Doubtful - ORR 9
-
-
-
-
Loss - ORR 10
-
-
-
-
Total - Gross
25,514,752
2,356,188
-
27,870,940
Loss allowance
(43,475)
(19,006)
-
(62,481)
25,471,277
2,337,182
-
27,808,459
Accrued Interest
12,007
Carrying amount
27,820,466
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
123
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(v) Credit Quality (continued)
2023
Loans and advances to Customers
Stage 1
Stage 2
Stage 3
Total
Investment grade - ORR 1 to 4
39,625,747
160,172
-
39,785,919
Sub-investment grade - ORR 5 to 7
32,075,349
19,093,407
-
51,168,756
Substandard - ORR 8
-
-
1,386,722
1,386,722
Doubtful - ORR 9
-
-
192,571
192,571
Loss - ORR 10
-
-
4,073,065
4,073,065
Total - Gross
71,701,096
19,253,579
5,652,358
96,607,033
Loss allowance
(183,563)
(1,779,601)
(3,977,594)
(5,940,758)
71,517,533
17,473,978
1,674,764
90,666,275
Accrued Interest
824,135
Carrying amount
91,490,410
2023
Investment Securities - Debt
Stage 1
Stage 2
Stage 3
Total
Investment grade - ORR 1 to 4
23,724,920
256,466
-
23,981,386
Sub-investment grade - ORR 5 to 7
5,287,977
60,176
-
5,348,153
Substandard - ORR 8
-
-
-
-
Doubtful ORR 9
-
-
-
-
Loss - ORR 10
-
-
-
-
Total - Gross
29,012,897
316,642
-
29,329,539
Loss allowance
(51,808)
(5,352)
-
(57,160)
28,961,089
311,290
-
29,272,379
Accrued interest
381,724
Carrying amount
29,654,103
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
124
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(v) Credit Quality (continued)
2023
Loan Commitments and
financial Guarantees
Stage 1
Stage 2
Stage 3
Total
Investment grade - ORR 1 to 4
23,102,090
38,906
-
23,140,996
Sub-investment grade - ORR 5 to 7
7,343,806
1,558,098
-
8,901,904
Substandard - ORR 8
-
-
14,761
14,761
Doubtful ORR 9
-
-
26
26
Loss - ORR 10
-
-
187,155
187,155
Total - Gross
30,445,896
1,597,004
201,942
32,244,842
Loss allowance
(23,778)
(9,292)
(171,769)
(204,839)
Carrying amount
30,422,118
1,587,712
30,173
32,040,003
Rescheduled loans and advances to customers
Rescheduled activities include extended payment arrangements, approved external management plans, modification
and deferral of payments. Restructuring policies and practices are based on indicators or criteria that, in the judgement
of local management, indicate that payment will most likely continue. These policies are kept under continuous review.
Following restructuring, a previously overdue customer account is reset to a normal status and managed together
with other similar accounts as non-impaired. The accounts which are restructured due to credit reasons in past 12
months will be classified under stage 2.
Collateral
The determination of eligible collateral is based on QCB regulations and are assessed by reference to market price or
indices of similar assets.
The Group has collateral in the form of blocked deposits, pledge of shares or legal mortgage against loans and
advances to customers. Aggregate collateral for stage 1 as at 31 December 2024 is QAR 45,627 million (2023: QAR
53,609 million), stage 2 QAR 12,602 million (2023: QAR 17,754 million) and stage 3 QAR 2,591 million (2023: QAR
2,661 million).
(vi) Repossessed collateral
During the year, the Group acquired ownership of land and building by taking possession of collateral held as security
for an amount of QAR 134.6 million (2023: QAR 392 million).
Repossessed properties proceeds are used to reduce the outstanding indebtedness and are sold as soon as
practicable. Repossessed property is classified in the consolidated statement of financial position within other assets.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
125
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(vii) Write-off policy
Financial assets are written off (either partially or in full) when there is no reasonable expectation of recovering a
financial asset in its entirety or a portion thereof. This is generally the case when the Group determines that the
borrower does not have assets or sources of income that could generate sufficient cash flows to repay the amounts
subject to the write-off. This assessment is carried out at the individual asset level. Recoveries of amounts previously
written off are recognised when cash is received. Financial assets that are written off could still be subject to
enforcement activities in order to comply with the Group’s procedures for recovery of amounts due. Write-offs are
subject to regulatory approvals, if any. The amount written off during the year was QAR 2.3 billion (2023: QAR 876
million).
(viii) Inputs, assumptions and techniques used for estimating impairment
Significant increase in credit risk
When determining whether the risk of default on a financial instrument has increased significantly since initial
recognition, the Group considers reasonable and supportable information that is relevant and available without undue
cost or effort. This includes both quantitative and qualitative information and analysis including internal credit risk
grading system, external risk ratings, where available, delinquency status of accounts, credit judgement and, where
possible, relevant historical experience. The Group may also determine that an exposure has undergone a significant
increase in credit risk based on particular Qualitative indicators that it considers are indicative of such and whose effect
may not otherwise be fully reflected in its Quantitative analysis on a timely basis.
In determining whether credit risk has increased significantly since initial recognition following criteria are considered:
i)
Two ‘absolute’ notches downgrade for ratings better than Rating Grade 5 at the time of origination and one
‘absolute’ notch rating downgrade for other rated customers.
ii) Facilities restructured during previous twelve months.
iii) Facilities overdue by 30 days as at the reporting date in case of Retail Products and overdue by 60 days for
corporate customers.
Credit risk grades
Credit risk grades are defined using qualitative and quantitative factors that are indicative of risk of default. These
factors vary depending on the nature of the exposure and the type of borrower. Exposures are subject to on-going
monitoring, which may result in an exposure being moved to a different credit risk grade.
Generating the term structure of Probability of Default (PD)
The Group employs its own database of default history to model estimates of PD for respective ratings that are used
in credit decision making. Yearly transition matrices are developed to capture the rating migration of borrowers and
yearly PDs are calculated through-the-cycle (TTC) PD. In order the transform the TTC PD to point in time, a credit index
calculated over the passage of time based upon minimizing the sum of the squared differences between the TTC PD
and Point-in-time (PIT) PD matrix elements. This analysis includes the identification and calibration of relationships
between changes in default rates and changes in key macro-economic factors, across various geographies in which
the Group has exposures.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
126
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(viii) Inputs, assumptions and techniques used for estimating impairment (continued)
Renegotiated financial assets
The contractual terms of a loan may be modified for a number of reasons, including changing market conditions,
customer retention and other factors not related to a current or potential credit deterioration of the customer. This
may involve extending the payment arrangements and documenting the agreement of new loan conditions.
Management continuously reviews renegotiated loans to ensure that all criteria are met and that future payments are
likely to occur.
The accounts which are restructured due to credit reasons in past 12 months will be classified under Stage 2.
Definition of default
The Group considers a financial asset to be in default when:
– the borrower is unlikely to pay its credit obligations to the Group in full, without recourse by the Group to actions
such as realising security (if any is held); or
– the borrower is past due more than 90 days on any material credit obligation to the Group; or
– the borrower is rated 8 (Sub-standard), rated 9 (Doubtful) or 10 (Loss).
In assessing whether a borrower is in default, the Group also considers indicators that are:
– quantitative – e.g. overdue status and non-payment on another obligation of the same issuer to the Group; and
– based on data developed internally and obtained from external sources.
Inputs into the assessment of whether a financial instrument is in default and their significance may vary over time to
reflect changes in circumstances. The definition of default largely aligns with that applied for regulatory capital
purposes.
Measurement of ECL
The key inputs into the measurement of ECL are the term structure of the following variables:
– probability of default (PD);
– loss given default (LGD); and
– exposure at default (EAD).
These parameters are generally derived from internally developed statistical models and other historical data. They
are adjusted to reflect forward-looking information as described above.
PD estimates are estimates at a certain date, which are calculated based on statistical rating models. These statistical
models are primarily based on internally compiled data comprising both quantitative and qualitative factors.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
127
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(viii) Inputs, assumptions and techniques used for estimating impairment (continued)
Measurement of ECL (continued)
LGD is the magnitude of the likely loss if there is a default. The Group has applied LGD factors based on the type of
collateral available and has used the LGD floors that are prescribed by QCB for certain collateral types.
LGD estimation includes:
1) Cure Rate: Defined as the ratio of accounts which have fallen to default and have managed to move backward to
the performing accounts.
2) Recovery Rate: Defined as the ratio of liquidation value to market value of the underlying collateral at the time of
default would also account for expected recovery rate from a general claim on the individual’s assets for the
unsecured portion of the exposure.
3) Discounting Rate: Defined as the opportunity cost of the recovery value not being realized on the day of default
adjusted for time value.
EAD represents the expected exposure in the event of a default. The Group derives the EAD from the current exposure
to the counterparty and potential changes to the current amount allowed under the contract including amortization.
The EAD of a financial asset is its gross carrying amount.
For lending commitments and financial guarantees, the EAD includes the amount drawn, as well as potential future
amounts that may be drawn under the contract, which are estimated based on historical observations and forward-
looking forecasts.
Incorporation of forward-looking information
Incorporating forward-looking information increases the level of judgement as to how changes in these
macroeconomic factors will affect the Expected Credit Loss (ECL) applicable to the stage 1 and stage 2 exposures
which are considered as performing. The methodologies and assumptions involved, including any forecasts of future
economic conditions, are reviewed periodically.
The assessment of Significant Increase in Credit Risk (SICR) and the calculation of ECL both incorporate forward-
looking information. The Group has performed historical analysis and identified the key economic variables impacting
credit risk and expected credit losses for each portfolio.
The Group employs statistical models to incorporate macro-economic factors on historical default rates. In the case
that none of the macro-economic parameters are statistically significant or the results of forecasted PDs are too
deviated from the present forecast of the economic conditions, qualitative PD overlay is used by management based
on portfolio analysis.
These economic variables and their associated impact on the PD, EAD and LGD vary by financial instrument. Expert
judgement has also been applied in this process. Forecasts of these economic variables (the ‘base economic
scenario’) are based on available information and include mean reversion approaches for long-term forecasts. The
impact of these economic variables on the PD has been determined by performing statistical regression analysis.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
128
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(viii) Inputs, assumptions and techniques used for estimating impairment (continued)
Incorporation of forward-looking information (continued)
In addition to the base economic scenario, other possible scenarios are assessed along with scenario weightings. The
number of other scenarios used is set based on the analysis of each major product type to ensure non linearities are
captured. At 31 December 2024, the Group concluded that three scenarios appropriately captured non linearities for
all portfolios. The scenario weightings are determined by a combination of statistical analysis and expert credit
judgement, taking account of the range of possible outcomes each chosen scenario is representative of. The
assessment of SICR is performed using the lifetime PD under each of the base, and other scenarios, multiplied by the
associated scenario weighting, along with qualitative and backstop indicators. This determines whether the whole
financial instrument is in Stage 1, Stage 2 or Stage 3 and hence whether 12-month or lifetime ECL should be recorded.
Following this assessment, the Group measures ECL as either a probability weighted 12 month ECL (Stage 1), or a
probability weighted lifetime ECL (Stages 2 and 3).
These probability-weighted ECLs are determined by running each scenario through the relevant ECL model and
multiplying it by the appropriate scenario weighting (as opposed to weighting the inputs). As with any economic
forecasts, the projections and likelihoods of occurrence are subject to a high degree of inherent uncertainty and
therefore the actual outcomes may be significantly different to those projected. The Group considers these forecasts
to represent its best estimate of the possible outcomes.
Predicted relationships between the key indicators and default and loss rates on various portfolios of financial assets
have been developed based on analyzing historically data estimate of expected credit losses. In reality there will be
interdependencies between the various economic inputs and the exposure to sensitivity will vary across the economic
scenarios.
The ECL models have been updated through adjustments in the methods of scenario construction and the underlying
weightages assigned to these scenarios. The forward-looking factor (here Credit Index or CI) used is determined from
the observed historical default rates of the specific portfolios. The credit index is used to forecast expected point-in-
time probabilities of default for the credit portfolio of the Bank.
For the purpose of estimation of ECL, following assumptions were used:
2024
2023
Average oil prices
$72/bbl
$87/bbl
GDP growth
2.0%
2.4%
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
129
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(viii) Inputs, assumptions and techniques used for estimating impairment (continued)
For the purpose of estimation of ECL, following assumptions were used (continued):
2024
2023
Upside Case
15%
15%
Base Case
70%
70%
Downside Case
15%
15%
Other forward-looking considerations not otherwise incorporated within the above scenarios, such as the impact of
any regulatory, legislative or political changes, have also been considered, but are not deemed to have a material
impact and therefore no adjustment has been made to the ECL for such factors. This is reviewed and monitored for
appropriateness on a quarterly basis.
The table below shows the loss allowance on loans and advances to customers assuming each forward-looking
scenario (e.g. base, upside and downside) were weighted 100% instead of applying scenario probability weights
across the three scenarios.
2024
2023
100% Base Case, loss allowance would be higher/ (lower) by
(5,682)
(8,089)
100% Upside Case, loss allowance would be higher/ (lower) by
(139,415)
(114,368)
100% Downside Case, loss allowance would be higher/ (lower) by
176,341
153,932
These estimates are based on comparisons performed at 31 December.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
130
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(viii) Inputs, assumptions and techniques used for estimating impairment (continued)
2024
Movement in ECL
Stage 1
Stage 2
Stage 3
Total
Opening Balance as at 1 January 2024
Due from banks and balances with central banks
43,475
19,006
-
62,481
Loans and advances to customers
183,563
1,779,601
3,977,594
5,940,758
Investment Securities (Debt)
51,808
5,352
-
57,160
Loan Commitments and Financial Guarantees
23,778
9,292
171,769
204,839
302,624
1,813,251
4,149,363
6,265,238
ECL Charge for the Period (net)
Due from banks and balances with central banks
(12,711)
(1,415)
-
(14,126)
Loans and advances to customers
46,819
(315,486)
1,393,433
1,124,766
Investment Securities (Debt)
(21,292)
(745)
-
(22,037)
Loan Commitments and Financial Guarantees
9,755
6,919
(99,826)
(83,152)
22,571
(310,727)
1,293,607
1,005,451
Write offs / Transfer
Due from banks and balances with central banks
-
-
-
-
Loans and advances to customers
-
-
(2,258,811)
(2,258,811)
Investment Securities (Debt)
-
-
-
-
Loan Commitments and Financial Guarantees
-
-
-
-
-
-
(2,258,811)
(2,258,811)
Exchange differences
Due from banks and balances with central banks
(47)
-
-
(47)
Loans and advances to customers
(7,974)
40,756
(9,827)
22,955
Investment Securities (Debt)
(38)
-
-
(38)
Loan Commitments and Financial Guarantees
1,504
124
326
1,954
(6,555)
40,880
(9,501)
24,824
Closing Balance as at 31 December 2024
Due from banks and balances with central banks
30,717
17,591
-
48,308
Loans and Advances to Customers*
222,408
1,504,871
3,102,389
4,829,668
Investment Securities (Debt)
30,478
4,607
-
35,085
Loan Commitments and Financial Guarantees
35,037
16,335
72,269
123,641
318,640
1,543,404
3,174,658
5,036,702
*Allowance for impairment of loans and advances to customers includes QAR 777 million of interest in suspense
(2023: QAR 557 million).
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
131
4. FINANCIAL RISK MANAGEMENT (continued)
(b) Credit risk (continued)
(viii) Inputs, assumptions and techniques used for estimating impairment (continued)
2023
Movement in ECL
Stage 1
Stage 2
Stage 3
Total
Opening Balance as at 1 January 2023
Due from banks and balances with central banks
39,033
41,472
-
80,505
Loans and advances to customers
177,181
1,565,009
3,924,601
5,666,791
Investment Securities (Debt)
55,993
6,997
-
62,990
Loan Commitments and Financial Guarantees
71,105
26,415
220,833
318,353
343,312
1,639,893
4,145,434
6,128,639
ECL Charge for the Period (net)
Due from banks and balances with central banks
4,566
(22,466)
-
(17,900)
Loans and advances to customers
5,627
202,410
999,396
1,207,433
Investment Securities (Debt)
(4,153)
(1,645)
-
(5,798)
Loan Commitments and Financial Guarantees
(46,434)
(18,287)
(26,580)
(91,301)
(40,394)
160,012
972,816
1,092,434
Write offs / Transfer
Due from banks and balances with central banks
-
-
-
-
Loans and advances to customers
-
-
(875,604)
(875,604)
Investment Securities (Debt)
-
-
-
-
Loan Commitments and Financial Guarantees
-
-
(19,821)
(19,821)
-
-
(895,425)
(895,425)
Exchange differences
Due from banks and balances with central banks
(124)
-
-
(124)
Loans and advances to customers
755
12,182
(70,799)
(57,862)
Investment Securities (Debt)
(32)
-
-
(32)
Loan Commitments and Financial Guarantees
(893)
1,164
(2,663)
(2,392)
(294)
13,346
(73,462)
(60,410)
Closing Balance as at 31 December 2023
Due from banks and balances with central banks
43,475
19,006
-
62,481
Loans and Advances to Customers
183,563
1,779,601
3,977,594
5,940,758
Investment Securities (Debt)
51,808
5,352
-
57,160
Loan Commitments and Financial Guarantees
23,778
9,292
171,769
204,839
302,624
1,813,251
4,149,363
6,265,238
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
132
4. FINANCIAL RISK MANAGEMENT (continued)
(c) Liquidity risk
Liquidity risk is the risk that the Group is unable to meet its obligations when they fall due as a result of e.g. customer deposits
being withdrawn, cash requirements from contractual commitments, or other cash outflows, such as debt maturities or
margin calls for derivatives etc. Such outflows would deplete available cash resources for client lending, trading activities
and investments. In extreme circumstances, lack of liquidity could result in reductions in the consolidated statement of
financial position and sales of assets, or potentially an inability to fulfil lending commitments. The risk that the Group will be
unable to do so is inherent in all banking operations and can be affected by a range of institution-specific and market-wide
events including, but not limited to, credit events, merger and acquisition activity, systemic shocks and natural disasters.
(i) Management of liquidity risk
The management of liquidity risk is governed by the Group’s liquidity policy. The primary objective of liquidity risk
management; over which ALCO has oversight, is to provide a planning mechanism for unanticipated changes in the
demand or needs for liquidity created by customer behavior or abnormal market conditions. ALCO emphasizes the
maximization and preservation of customer deposits and other funding sources. ALCO also monitors deposit rates,
levels, trends and significant changes. Deposit marketing plans are regularly reviewed for consistency with the liquidity
policy requirements. ALCO has in place a contingency plan, which is periodically reviewed. The Group’s ability to raise
wholesale and/or long term funding at competitive costs is directly impacted by the Bank’s credit ratings, which are as
follows:
Moody’s:
Long Term A2, Short Term P1, financial strength ba1 and outlook Stable.
Fitch:
Long Term A, Short Term F1, financial strength bb+ and outlook Stable.
Standard & Poor’s: Long Term A-, Short Term A2, financial strength bbb- and outlook stable
(ii) Exposure to liquidity risk
The key measure used by the Group for managing liquidity risk is the ratio of net liquid assets to deposits from
customers. For this purpose, net liquid assets are considered as including cash and cash equivalents and investment
grade debt securities for which there is an active and liquid market less any deposits from banks, debt securities, other
borrowings and commitments maturing within the next month. A similar, but not identical, calculation is used to
measure the Group’s compliance with the liquidity limit established by the Group’s lead regulator, QCB under the
heading ‘Liquidity coverage ratio’ (LCR). The average liquidity coverage ratio maintained by the Group as at 31
December 2024 is 270.1% (2023: 264.4%), as against the minimum requirement of 100% for the year ended 31
December 2024 (100% for 31 December 2023) as per QCB regulations.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
133
4. FINANCIAL RISK MANAGEMENT (continued)
(c) Liquidity risk (continued)
(iii) Maturity analysis
The following table sets out the maturity profile of the Group’s assets and liabilities. The contractual maturities of assets
and liabilities have been determined on the basis of the remaining period at 31 December to the contractual maturity
date and do not take account of the effective maturities as indicated by the Group’s deposit retention history and the
availability of liquid funds. Management monitors the maturity profile to ensure that adequate liquidity is maintained.
Carrying
amount
Demand /
within
1 month
1-3 months
3 months –
1 year
Subtotal
1 year
1-5 years
More than
5 years No Maturity
2024
Cash and balances
with central banks
7,306,830
1,800,726
-
-
1,800,726
-
-
5,506,104
Due from banks
20,705,383
9,814,510
2,707,655
6,991,404
19,513,569
1,191,814
-
-
Loans and advances
to customers
91,480,008
7,281,335
5,134,596
4,883,145
17,299,076
21,341,815
52,839,117
-
Investment
securities
33,228,625
727,879
1,041,737
3,646,108
5,415,724
14,053,600
12,433,077
1,326,224
Investment in
associates and a
joint arrangement
3,659,348
-
-
-
-
-
-
3,659,348
Property and
equipment and all
other assets
9,432,802
744,478
1,120,823
164,309
2,029,610
102,639
-
7,300,553
Total
165,812,996
20,368,928
10,004,811 15,684,966
46,058,705 36,689,868
65,272,194
17,792,229
Due to banks
20,840,281
5,354,367
9,131,427
4,952,504
19,438,298
1,396,124
-
5,859
Customer deposits
77,006,817
43,256,280
13,232,871
17,418,702
73,907,853
3,098,138
-
826
Debt securities
10,734,890
823,387
326,526
2,406,969
3,556,882
6,047,425
1,130,583
-
Other borrowings
24,729,655
71,094
560,125
3,096,504
3,727,723
21,001,932
-
-
Other liabilities
6,012,609
4,740,250
675,847
586,302
6,002,399
10,210
-
-
Total
139,324,252
54,245,378
23,926,796 28,460,981
106,633,155
31,553,829
1,130,583
6,685
Difference
26,488,744 (33,876,450) (13,921,985) (12,776,015) (60,574,450)
5,136,039
64,141,611
17,785,544
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
134
4. FINANCIAL RISK MANAGEMENT (continued)
(c) Liquidity risk (continued)
(iii) Maturity analysis (continued)
Carrying
amount
Demand /
within
1 month 1-3 months
3 months –
1 year
Subtotal
1 year
1-5 years
More than
5 years No Maturity
2023
Cash and balances
with central banks
8,631,193
3,122,328
-
-
3,122,328
-
-
5,508,865
Due from banks
20,525,334
8,840,993
3,855,432
7,665,600
20,362,025
163,309
-
-
Loans and advances
to customers
91,490,410
5,404,824
3,285,915
16,722,150
25,412,889
14,255,423
51,822,098
-
Investment securities
30,762,358
1,294,190
1,652,969
5,195,484
8,142,643
13,652,715
7,847,676
1,119,324
Investment in
associates and a joint
arrangement
3,373,307
-
-
-
-
-
-
3,373,307
Property and
equipment and all
other assets
9,593,669
971,487
1,196,786
-
2,168,273
82,476
-
7,342,920
Total
164,376,271
19,633,822
9,991,102
29,583,234
59,208,158
28,153,923
59,669,774
17,344,416
Due to banks
18,805,257
5,616,753
5,429,247
3,749,502
14,795,502
4,001,910
-
7,845
Customer deposits
76,541,228
37,863,470
10,610,349
26,253,370
74,727,189
1,812,331
-
1,708
Debt securities
7,899,400
79,381
237,832
1,545,760
1,862,973
4,890,453
1,145,974
-
Other borrowings
26,266,888
215,115
1,441,225
6,730,423
8,386,763
17,862,136
-
17,989
Other liabilities
10,457,673
4,062,709
1,213,647
4,622,852
9,899,208
558,465
-
-
Total
139,970,446
47,837,428
18,932,300
42,901,907
109,671,635
29,125,295
1,145,974
27,542
Difference
24,405,825 (28,203,606)
(8,941,198)
(13,318,673)
(50,463,477)
(971,372) 58,523,800
17,316,874
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
135
4. FINANCIAL RISK MANAGEMENT (continued)
(c) Liquidity risk (continued)
(iv) Maturity analysis (financial liabilities)
The table below summarizes the maturity profile of the Group’s financial liabilities at 31 December based on contractual
undiscounted repayment obligations.
2024
Carrying
amount
Gross
undiscounted
cash flows
Less than
1 month
1-3 months
3 months –
1 year
1-5 years
More than
5 years
Non-derivative
financial liabilities
Due to banks
20,840,281
22,160,386
5,607,647
9,936,333
5,161,076
1,455,330
-
Customer deposits
77,006,817
79,579,431 44,650,246
13,692,738
18,032,381
3,204,066
-
Debt securities
10,734,890
12,775,912
823,387
363,166
2,496,773
7,930,250
1,162,336
Other borrowings
24,729,655
25,238,034
349,342
448,829
2,997,257 21,442,606
-
Total liabilities
133,311,643 139,753,763 51,430,622 24,441,066 28,687,487 34,032,252
1,162,336
2023
Carrying
amount
Gross
undiscounted
cash flows
Less than
1 month
1-3 months
3 months –
1 year
1-5 years
More than
5 years
Non-derivative
financial liabilities
Due to banks
18,805,257 20,000,571 5,759,989 6,092,222
3,845,011 4,303,349
-
Customer deposits
76,541,228 79,231,869 39,159,381 10,992,483 27,202,834
1,877,171
-
Debt securities
7,899,400
8,677,577
79,381
238,824
1,598,370
5,531,292
1,229,710
Other borrowings
26,266,888
27,207,714
118,354
1,592,376 6,795,548 18,701,436
-
Total liabilities
129,512,773
135,117,731
45,117,105 18,915,905 39,441,763 30,413,248
1,229,710
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
136
4. FINANCIAL RISK MANAGEMENT (continued)
(c) Liquidity risk (continued)
(v) Off-balance sheet items
The table below summarizes contractual expiry dates of the Group’s off - financial position financial instruments:
2024
Below 1 Year
Above 1 Year
Total
Unutilized credit facilities
9,664,603
6,101,092
15,765,695
Guarantees
10,949,447
8,885,523
19,834,970
Capital commitments
118,011
-
118,011
Total liabilities
20,732,061
14,986,615
35,718,676
2023
Below 1 Year
Above 1 Year
Total
Unutilized credit facilities
6,079,001
7,242,828
13,321,829
Guarantees
10,930,278
7,992,735
18,923,013
Capital commitments
330,212
-
330,212
Total liabilities
17,339,491
15,235,563
32,575,054
(d) Market risk
The Group takes exposure to market risk, which is the risk that the fair value or future cash flows of a financial instrument will
fluctuate because of changes in market prices. Market risks arise from open positions in interest rate, currency and equity
products, all of which are exposed to general and specific market movements and changes in the level of volatility of market
rates or prices such as interest rates, credit spreads, foreign exchange rates and equity prices. The Group separates
exposures to market risk into either trading or non-trading portfolios and by product type.
The market risks arising from trading and non-trading activities are concentrated in Group Treasury and monitored by two
teams separately. Regular reports are submitted to the Board of Directors and heads of each business unit.
Trading portfolios include those positions arising from market-making transactions where the Group acts as principal with
clients or with the market.
Non-trading portfolios primarily arise from the interest rate management of the entity’s retail and commercial banking
assets and liabilities. Non-trading portfolios also consist of foreign exchange and sovereign bond investments.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
137
4. FINANCIAL RISK MANAGEMENT (continued)
(d) Market risk (continued)
(i) Management of market risks
Overall authority for market risk is vested in ALCO. Group Market Risk is responsible for the development of detailed
risk management policies (subject to review and approval by ALCO) and for the day-to-day review of their
implementation.
The Group’s proprietary investments are managed according to the Group’s internal investment policy, which has been
approved by the Board of Directors and drafted in accordance with the Qatar Central Bank guidelines. The Group’s
trading activities are conducted by Treasury and Investments Division. These activities are subject to business line
guidelines and policies. The Group employs several techniques to measure and control activities including sensitivity
analysis, position limits and risk based limits.
Investment proposals are approved at the Investment Committee and decisions driven by the investment strategy,
which is developed by the business line under ALCO oversight and approved by the Board.
(ii) Exposure to interest rate risk
The principal risk to which financial instruments are exposed is the risk of loss from fluctuations in the future cash flows
or fair values of financial instruments because of a change in market interest rates. Interest rate risk is managed
principally through monitoring interest rate gaps and by having pre-approved limits for repricing bands. ALCO is the
monitoring body for compliance with these limits and is assisted by Group Treasury in its day-to-day monitoring
activities.
The Group takes on exposure to the effects of fluctuations in the prevailing levels of market interest rates on both its fair
value and cash flow risks. Interest margins may increase as a result of such changes but may reduce losses in the event
that unexpected movements arise. The Board sets limits on the level of mismatch of interest rate repricing that may be
undertaken, which is monitored daily by Group Treasury.
The Asset and Liability Management (“ALM”) process, managed through ALCO, is used to manage interest rate risk
associated with financial instruments. Interest rate risk represents the most significant market risk exposure to the
Group’s financial instruments.
The Group’s goal is to manage interest rate sensitivity so that movements in interest rates do not adversely affect net
interest income. Interest rate risk is measured as the potential volatility to the net interest rate income caused by
changes in market interest rates. The Group typically manages the interest rate risk of its financial instruments by
segmenting these assets and liabilities into two broad portfolios: non–discretionary and discretionary. The non-
discretionary portfolio consists of the Group’s customer driven loans and deposit positions and securities required to
support regulatory requirements. To manage the resulting interest rate sensitivity of the Group’s non-discretionary
portfolio, the Group uses a discretionary portfolio of securities, long dated deposits, inter-bank takings and placements,
and when warranted, derivatives. Strategically positioning the discretionary portfolio, the Group largely manages the
interest rate sensitivity in the non-discretionary portfolio.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
138
4. FINANCIAL RISK MANAGEMENT (continued)
(d) Market risk (continued)
(ii) Exposure to interest rate risk (continued)
The following table summarizes the interest sensitivity position at year end, by reference to the re-pricing period or
maturity of the Group’s assets and liabilities.
A summary of the Group’s interest rate gap position is as follows:
Repricing in:
Effective
interest
rate %
2024
Carrying
amount
Less than 3
months 3-12 months
1-5 years
More than
5 years
Non-
interest
sensitive
Cash and balances
with central banks
7,306,830
1,739,376
-
-
-
5,567,454
Due from banks
20,705,383
6,837,593
9,308,683
1,189,757
-
3,369,350
3.96%
Loans and
advances to
customers
91,480,008
36,836,222
52,025,544
1,920,362
91,865
606,015
8.09%
Investment
securities
33,228,625
2,352,790
4,783,882
12,767,437
11,960,519
1,363,997
5.29%
Investment in
associates and a
joint arrangement
3,659,348
-
-
-
-
3,659,348
Property and
equipment and all
other assets
9,432,802
263,279
156,595
140,519
18,179
8,854,230
165,812,996 48,029,260
66,274,704
16,018,075
12,070,563 23,420,394
Due to banks
(20,840,281)
(14,558,333)
(4,791,795)
(1,278,709)
-
(211,444)
5.46%
Customer deposits
(77,006,817)
(40,350,393)
(17,418,702)
(3,098,138)
-
(16,139,584)
4.62%
Debt securities
(10,734,890)
(1,148,747)
(2,603,153)
(5,964,832)
(998,636)
(19,522)
2.55%
Other borrowings
(24,729,655)
(1,559,670)
(17,258,794)
(5,822,908)
-
(88,283)
5.41%
Other liabilities
(6,012,609)
(82,455)
(33,650)
(30,436)
(1,094)
(5,864,974)
Equity
(26,488,744)
-
-
-
- (26,488,744)
(165,812,996) (57,699,598) (42,106,094) (16,195,023)
(999,730) (48,812,551)
Interest rate
sensitivity gap
-
(9,670,338)
24,168,610
(176,948)
11,070,833 (25,392,157)
Cumulative
Interest rate
sensitivity gap
-
(9,670,338)
14,498,272
14,321,324
25,392,157
-
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
139
4. FINANCIAL RISK MANAGEMENT (continued)
(d) Market risk (continued)
(ii) Exposure to interest rate risk (continued)
A summary of the Group’s interest rate gap position is as follows:
Repricing in:
Effective
interest
rate %
2023
Carrying
amount
Less than 3
months 3-12 months
1-5 years
More than
5 years
Non-
interest
sensitive
Cash and balances
with central banks
8,631,193
2,664,973
-
-
-
5,966,220
Due from banks
20,525,334
8,338,004
8,057,867
163,308
-
3,966,155
3.77%
Loans and
advances to
customers
91,490,410
39,245,876
44,425,407
2,713,190
6,149
5,099,788
8.01%
Investment
securities
30,762,358
3,993,123
7,474,399
1,113,490
17,073,091
1,108,255
5.28%
Investment in
associates and a
joint arrangement
3,373,307
-
-
-
-
3,373,307
Property and
equipment and all
other assets
9,593,669
-
-
-
-
9,593,669
164,376,271
54,241,976
59,957,673
3,989,988
17,079,240
29,107,394
Due to banks
(18,805,257)
(7,849,226)
(6,622,033)
(3,963,811)
-
(370,187)
5.00%
Customer deposits
(76,541,228) (32,695,704) (26,253,370)
(1,812,331)
- (15,779,823)
3.92%
Debt securities
(7,899,400)
(311,813)
(1,538,993) (4,867,825)
(1,161,434)
(19,335)
2.36%
Other borrowings
(26,266,888) (14,548,095) (8,900,600)
(2,711,843)
-
(106,350)
6.23%
Other liabilities
(10,457,673)
-
-
-
- (10,457,673)
Equity
(24,405,825)
-
-
-
- (24,405,825)
(164,376,271) (55,404,838) (43,314,996) (13,355,810)
(1,161,434)
(51,139,193)
Interest rate
sensitivity gap
-
(1,162,862)
16,642,677 (9,365,822)
15,917,806 (22,031,799)
Cumulative Interest
rate sensitivity gap
-
(1,162,862)
15,479,815
6,113,993
22,031,799
-
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
140
4. FINANCIAL RISK MANAGEMENT (continued)
(d) Market risk (continued)
(ii) Exposure to interest rate risk (continued)
Sensitivity analysis
The management of interest rate risk against interest rate gap limits is supplemented by monitoring the sensitivity of
the Group’s financial assets and liabilities to various standard and non-standard interest rate scenarios. Standard
scenarios that are considered on a monthly basis include a 25 basis point (bp) parallel fall or rise in all yield curves
worldwide and a 25 bp rise or fall in the greater than 12-month portion of all yield curves. An analysis of the Group’s
sensitivity to an increase or decrease in market interest rates, assuming no a symmetrical movement in yield curves
and a constant financial position, is as follows:
Sensitivity of net interest income
25 bp parallel
increase
25 bp parallel
decrease
2024
At 31 December
28,684
(28,684)
Average for the year
23,649
(23,649)
2023
At 31 December
18,615
(18,615)
Average for the year
42,660
(42,660)
Sensitivity to reported Fair value reserve in equity of interest rate
movements
25 bp parallel
increase
25 bp parallel
decrease
2024
At 31 December
4,921
(4,921)
Average for the year
4,989
(4,989)
2023
At 31 December
5,056
(5,056)
Average for the year
4,794
(4,794)
Interest rate movements affect reported equity in the following ways:
•
Retained earnings arising from increases or decreases in net interest income and the fair value changes reported
in profit or loss; and
•
Fair value reserves arising from increases or decreases in fair values of debt securities which are reported directly
in other comprehensive income.
Overall non-trading interest rate risk positions are managed by Group Treasury, which uses investment securities,
advances to banks, deposits from banks and derivative instruments to manage the overall position arising from the
Group’s non-trading activities.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
141
4. FINANCIAL RISK MANAGEMENT (continued)
(d) Market risk (continued)
(ii) Exposure to other market risks – non-trading portfolios
Foreign currency transactions
The Group monitors any concentration risk in relation to any individual currency in regard to the translation of foreign
currency transactions and monetary assets and liabilities. The table shows the net foreign currency exposure by major
currencies at the end of the reporting period along with the sensitivities if there were to be a change in the currency
exchange rate.
Net foreign currency exposure:
2024
2023
Pound Sterling
(15,809)
(66,606)
Euro
(243,808)
(80,006)
USD
(36,101,882)
(35,824,664)
TRY
762,899
744,443
Other currencies
3,429,502
3,217,732
Increase (decrease) in
profit or loss
Increase (decrease) in
fair value reserve
5% increase in currency exchange rate
2024
2023
2024
2023
Pound Sterling
(790)
(3,330)
-
-
Euro
(12,190)
(4,000)
-
-
USD
(1,805,094)
(1,791,233)
-
-
TRY
38,145
37,222
-
-
Other currencies
171,475
160,887
-
-
Open exchange position in other currencies represents Group’s investment in associates and a joint arrangement
denominated in OMR and AED.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
142
4. FINANCIAL RISK MANAGEMENT (continued)
(d) Market risk (continued)
(ii) Exposure to other market risks – non-trading portfolios (continued)
Equity price risk
Equity price risk is the risk that the fair value of equities decreases as a result of changes in the equity indices and
individual stocks The non-trading equity price risk exposure arises from equity securities classified as fair value through
other comprehensive income. A 10 per cent increase in the Qatar Exchange market index at 31 December 2024 would
have increased equity by QAR 1,214 million (2023: QAR 99 million). An equivalent decrease would have resulted in an
equivalent but opposite impact.
The Group is also exposed to equity price risk and the sensitivity analysis there of is as follows:
2024
2023
Increase in other comprehensive income:
Qatar Exchange
121,432
21,711
The above analysis has been prepared on the assumption that all other variables such as interest rate, foreign exchange
rate, etc. are held constant and is based on historical correlation of the equity securities to the relevant index. Actual
movement may be different from the one stated above and is subject to impairment assessment at the end of each
reporting period.
(e) Operational risks
Operational risk is the risk of direct or indirect loss arising from a wide variety of causes associated with the Group’s
involvement with financial instruments, including processes, personnel, technology and infrastructure, and from external
factors other than credit, market and liquidity risks such as those arising from legal and regulatory requirements and
generally accepted standards of corporate behavior.
The Group’s objective is to manage operational risk so as to balance the avoidance of financial losses and damage to the
Group’s reputation with overall cost effectiveness and to avoid Control procedures that restrict initiative and creativity.
The primary responsibility for the development and implementation of controls to address Operational risk is assigned to
senior management within each business unit. This responsibility is supported by the development of overall Group
standards for the management of operational risk in the following areas:
•
requirements for appropriate segregation of duties, including the independent authorization of transactions;
•
requirements for the reconciliation and monitoring of transactions;
•
compliance with regulatory and other legal requirements;
•
documentation of controls and procedures;
•
requirements for the periodic assessment of operational risks faced, and the adequacy of controls and procedures to
address the risks identified;
•
requirements for the reporting of operational losses and proposed remedial action;
•
development of contingency plans;
•
training and professional development;
•
ethical and business standards; and
•
risk mitigation, including insurance where this is effective.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
143
4. FINANCIAL RISK MANAGEMENT (continued)
(f) Capital management
Regulatory capital
The Group’s policy is to maintain a strong capital base so as to ensure investor, creditor and market confidence and to
sustain future development of the business. The adequacy of the Group’s capital is monitored using, among other measures,
the rules and ratios established by the Basel Committee on Banking Supervision and adopted by Qatar Central Bank in
supervising the Group.
The primary objectives of the Group’s capital management are to ensure that the Group complies with externally imposed
capital requirements and that the Group maintains strong credit ratings and healthy capital ratios in order to support its
business and to maximise shareholders’ value. The Group and its individually regulated operations have complied with all
externally imposed capital requirements throughout the period. The Capital Adequacy Ratio (CAR) of the group is calculated
in accordance with the Basel Committee guidelines as adopted by Qatar Central Bank (QCB). From 1st January 2024 QCB
adopted new Basel III reforms for CAR calculations.
The Group’s regulatory capital position under Basel III QCB regulations as at 31 December was as follows:
Basel III
2024
Basel III
2023
Common Equity Tier 1 (CET 1) Capital
16,183,136
12,922,360
Additional Tier 1 Capital
4,449,398
4,141,663
Tier 1 Capital
20,632,534
17,064,023
Tier 2 Capital
1,953,282
1,036,015
Total Eligible Capital
22,585,816
18,100,038
Risk Weighted Assets for Credit Risk
111,209,759
110,105,151
Risk Weighted Assets for Market Risk
12,175,343
2,274,999
Risk Weighted Assets for Operational Risk
8,268,766
8,894,329
Total Risk Weighted Assets
131,653,868
121,274,479
2024
2023
CET 1 Ratio
12.3%
10.6%
Tier 1 Capital Ratio
15.7%
14.1%
Total Capital Ratio
17.2%
14.9%
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
144
4. FINANCIAL RISK MANAGEMENT (continued)
(f) Capital management (continued)
Regulatory capital (continued)
The minimum requirements for Capital Adequacy Ratio under Basel lll for the Group as per QCB regulations are as follows:
Without
Capital
Conservation
Buffer
Capital
conservation
buffer
Additional
DSIB
charge
ICAAP Capital
Charge
Total
Minimum limit for CET 1 ratio
6.0%
2.5%
0.5%
0.0%
9.0%
Minimum limit for Tier 1 capital ratio
8.0%
2.5%
0.5%
0.0%
11.0%
Minimum limit for Total capital ratio
10.0%
2.5%
0.5%
1.4%
14.4%
5. USE OF ESTIMATES AND JUDGMENTS
(a) Key sources of estimation uncertainty
The Group makes estimates and assumptions that affect the reported amounts of assets and liabilities. Estimates and
judgements are continually evaluated and are based on historical experience and other factors, including expectations of
future events that are believed to be reasonable under the circumstances.
(i) Allowances for credit losses
Assessment of whether credit risk on the financial assets has increased significantly since initial recognition and
incorporation of forward looking information in the measurement of ECL, refer to note 4(b)(viii).
(ii) Determing fair values
The determination of fair value for financial assets and liabilities for which there is no observable market price requires
the use of valuation techniques as described in the accounting policy. For financial instruments that trade infrequently
and have little price transparency, fair value is less objective, and requires varying degrees of judgement depending on
liquidity, concentration, uncertainty of market factors, pricing assumptions and other risks affecting the specific
instrument.
Where the fair values of financial assets and financial liabilities cannot be derived from active markets, they are
determined using a variety of valuation techniques that include the use of mathematical models. The inputs to these
models are taken from observable markets where possible, but where this is not feasible, a degree of judgment is
required in establishing fair values. The judgments include considerations of liquidity and model inputs such as
correlation and volatility for longer dated derivatives.
(iii) Useful life of intangible assets
The Group’s management determines the estimated useful life of its intangible assets for calculating amortization. This
estimate is determined after considering the expected economic benefits from the use of intangible assets.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
145
5. USE OF ESTIMATES AND JUDGMENTS (continued)
(a) Key sources of estimation uncertainty (continued)
(iv) Fair value of land and buildings
The fair value of land and building is determined by valuations from an external professional real estate valuer using
recognized valuation techniques and the principles of IFRS 13 “Fair Value Measurement”.
(b) Critical accounting judgements in applying the Group’s accounting policies
(i) Valuation of financial instruments
The Group’s accounting policy on fair value measurements is discussed in the significant accounting policies section
The Group measures fair values using the following fair value hierarchy that reflects the significance of the inputs used
in making the measurements.
•
Level 1: Inputs that are quoted market prices (unadjusted) in active markets for identical instruments.
•
Level 2: Inputs other than quoted prices included within Level1 that are observable either directly (i.e.as prices) or
indirectly (i.e. derived from prices). This category includes instruments valued using: quoted market prices in
active markets for similar instruments; quoted prices for identical or similar instruments in markets that are
considered less than active; or other valuation techniques in which all significant inputs are directly or indirectly
observable from market data.
•
Level 3: Inputs that are unobservable. This category includes all instruments for which the valuation technique
includes inputs not based on observable data and the unobservable inputs have a significant effect on the
instrument’s valuation. This category includes instruments that are value based on quoted prices for similar
instruments for which significant unobservable adjustments or assumptions are required to reflect differences
between the instruments.
Fair values of financial assets and financial liabilities that are traded in active markets are based on quoted market prices
or dealer price quotations. For all other financial instruments, the Group determines fair values using valuation
techniques. Valuation techniques include net present value and discounted cash flow models and comparison to
similar instruments for which market observable prices exist.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
146
5. USE OF ESTIMATES AND JUDGMENTS (continued)
(b) Critical accounting judgements in applying the Group’s accounting policies (continued)
(i) Valuation of financial instruments (continued)
The table below analyses financial instruments measured at fair value at the end of the reporting period, by the level in
the fair value hierarchy into which the fair value measurement is categorised:
Level 1
Level 2
Level 3
Carrying
amount
2024
Derivative assets
-
498,274
-
498,274
Investment securities
8,545,353
709,638
95,516
9,350,507
8,545,353
1,207,912
95,516
9,848,781
Derivative liabilities
-
976,377
-
976,377
-
976,377
-
976,377
Level 1
Level 2
Level 3
Carrying
amount
2023
Derivative assets
-
882,633
-
882,633
Investment securities
3,355,033
4,069,445
100,284
7,524,762
3,355,033
4,952,078
100,284
8,407,395
Derivative liabilities
-
699,226
-
699,226
-
699,226
-
699,226
There have been no transfers between level 1 and level 2
Reconciliation of level 3 investments are as follows :
2024
2023
Balance at 1 January
100,284
81,628
Cost movement
(4,504)
(443)
Profit and loss movement
(264)
19,099
Balance at 31 December
95,516
100,284
(ii) Financial asset and liability classification
Assessment of the business model within which the assets are held and assessment of whether the contractual terms
of the financial asset are solely payments of principal and interest on the principal amount outstanding. Refer to note 3
(d) (ii) for further information.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
147
5. USE OF ESTIMATES AND JUDGMENTS (continued)
(b) Critical accounting judgements in applying the Group’s accounting policies (continued)
(iii) Qualifying hedge relationships
In designating financial instruments in qualifying hedge relationships, the Group has determined that it expects the
hedges to be highly effective over the period of the hedging relationship.
(iv) Impairment of investments in equity and debt securities
Assessment of whether credit risk on the financial asset has increased significantly since initial recognition and
incorporation of forward –looking information in the measurement of ECL. Refer to note 4 (b) (viii) Inputs, assumptions
and techniques used for estimating impairment of financial assets for more information.
(v) Goodwill impairment
Goodwill is tested annually for impairment; assets are grouped together into smallest group of assets that generates
cash inflows from continuing use that is largely independent of the cash inflows of other assets or Cash Generating
Units (CGUs). Goodwill arising from a business combination is allocated to the CGU which is expected to benefit from
the synergies of the combination.
The ‘recoverable amount’ of an asset or CGU is the greater of its value in use and its fair value less costs to sell. ‘Value in
use’ is based on the estimated future cash flows, discounted to their present value using a pre-tax discount rate that
reflects current market assessments of the time value of money and the risks specific to the asset or CGU.
An impairment loss is recognized if the carrying amount of an asset or CGU exceeds its recoverable amount.
Impairment losses are recognized in profit or loss. They are allocated first to reduce the carrying amount of any goodwill
allocated to the CGU, and then to reduce the carrying amounts of the other assets in the CGU on a pro rata basis.
(iv) Leases - Estimating the incremental borrowing rate
The Group uses its incremental borrowing rate (IBR) to measure lease liabilities. The IBR is the rate of interest that the
Group would have to pay to borrow over a similar term, and with a similar security, the funds necessary to obtain an
asset of a similar value to the right-of-use asset in a similar economic environment. The IBR therefore reflects what the
Group ‘would have to pay’, which requires estimation when no observable rates are available or when they need to be
adjusted to reflect the terms and conditions of the lease. The Group estimates the IBR using observable inputs (such as
market interest rates).
(v) Going concern
The Group’s management has made an assessment of the Group’s ability to continue as a going concern and is satisfied
that the Group has resources to continue in the business for the foreseeable future. Furthermore, the management is
not aware of any material uncertainties that may cast significant doubt upon the Group’s ability to continue as a going
concern. Therefore, the financial statements continue to be prepared on the going concern basis.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
148
6. OPERATING SEGMENTS
The Group organises and manages its operations through four main business segments, as described below, which are the
Group’s strategic business units. For each strategic business units, the Group management committee reviews internal
management reports on at least a quarterly basis. The strategic business units offer different products and services and are
managed separately because they require different strategies.
Qatar operations:
1.
Wholesale Banking provides an extensive range of conventional funded and non-funded credit facilities, demand
and time deposit services, currency exchange facilities, interest rate swaps and other derivative trading services, loan
syndication and structured financing services to corporate, commercial and multinational customers. Money market
funds and proprietary investment portfolio are also managed by this operating segment.
2. Retail Banking provides personal current, savings, time and investment account services, credit card and debit card
services, consumer and vehicle loans, residential mortgage services, custodial services to retail and individual
customers and brokerage services provided by Commercialbank Financial Services L.L.C. wholly owned subsidiary
operating in Qatar.
3. International:
Alternatif Bank: A subsidiary that provides banking services through its branch network in Turkey. Alternatif bank also
has its subsidiaries. The Group reported Abank group result under this operating segment.
Investment in associates includes strategic investments in the National Bank of Oman in the Sultanate of Oman and
United Arab Bank in the United Arab Emirates.
All Associates and joint arrangement Companies are accounted for under the equity method.
4. Unallocated, Intra - group transactions and others
Unallocated assets, liabilities and revenues are related to certain central functions and non-core business operations.
(For example, Group headquarters, common property & equipment, cash functions and net of intra-group
transactions).
Management monitors the results of the operating segments separately to make decisions about resource allocation
and performance assessment. Transfer prices between operating segments are on an arm’s length basis.
Others include subsidiaries and joint arrangement operating in Qatar.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
149
6. OPERATING SEGMENTS (continued)
(a) By operating segment
Segment assets and liabilities comprise operating assets and liabilities which are directly handled by the operating segment
and income or expenses are attributed with the assets and liabilities’ ownership. The following table summarizes
performance of the operating segments:
2024
Qatar Operations
Wholesale
Banking
Retail
Banking International
Unallocated
and Intra-
group
transactions
Total
Net interest income
1,945,437
1,049,514
328,185
(5,911)
3,317,225
Net fee, commission and other income
117,275
763,231
(72,151)
430,463
1,238,818
Segmental revenue
2,062,712
1,812,745
256,034
424,552
4,556,043
Net Impairment losses on investment
securities
22,146
-
(109)
-
22,037
Net impairment loss on loans and
advances to customers and other
financial assets
(172,177)
(126,383)
65,467
-
(233,093)
Segmental profit
1,571,139
1,134,967
(85,195)
81,421
2,702,332
Share of results of associates and a joint
arrangement
-
-
327,325
2,414
329,739
Net profit for the year
1,571,139
1,134,967
242,130
83,835
3,032,071
Other information
Loans and advances to customers
74,310,180
12,497,454
4,672,374
- 91,480,008
Investments in associates and a joint
arrangement
-
-
3,651,029
8,319
3,659,348
Assets (other than above)
60,091,440
2,280,845
4,134,774
4,166,581 70,673,640
165,812,996
Customer deposits
46,917,434
26,433,381
3,778,348
(122,346)
77,006,817
Liabilities (other than above)
56,726,387
1,271,666
3,144,325
1,175,057
62,317,435
139,324,252
Contingent items
30,392,787
1,673,340
3,534,538
- 35,600,665
Intra-group transactions are eliminated from this segmental information (Assets: QAR 4,994 million, Liabilities: QAR 1,765
million).
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
150
6. OPERATING SEGMENTS (continued)
(a) By operating segment (continued)
2023
Qatar Operations
Wholesale
Banking Retail Banking
International
Unallocated
and Intra-
group
transactions
Total
Net interest income
2,494,069
1,045,346
339,075
(11,149)
3,867,341
Net fee, commission and other income
516,217
666,598
514,167
(74,830)
1,622,152
Segmental revenue
3,010,286
1,711,944
853,242
(85,979)
5,489,493
Net Impairment reversal on investment
securities
5,846
-
(48)
-
5,798
Net impairment loss on loans and
advances to customers and other
financial assets
(699,523)
(153,291)
(28,696)
-
(881,510)
Segmental profit
1,847,147
1,041,563
83,612
(256,265)
2,716,057
Share of results of associates and a joint
arrangement
-
-
292,624
1,546
294,170
Net profit for the year
1,847,147
1,041,563
376,236
(254,719)
3,010,227
Other information
Loans and advances to customers
76,291,644
10,907,075
4,291,691
-
91,490,410
Investments in associates and a joint
arrangement
-
-
3,365,902
7,405
3,373,307
Assets (other than above)
59,378,428
2,138,462
3,647,291
4,348,373
69,512,554
164,376,271
Customer deposits
48,837,273
24,947,583
2,991,591
(235,219)
76,541,228
Liabilities (other than above)
55,629,557
647,635
3,948,439
3,203,587
63,429,218
139,970,446
Contingent items
28,228,985
981,463
3,034,394
-
32,244,842
Intra-group transactions are eliminated from this segmental information (Assets: QAR 3,919 million, Liabilities: QAR 1,119
million).
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
151
6. OPERATING SEGMENTS (continued)
(b) By geography
Consolidated statement
of financial position
Qatar
Other GCC
countries
Other
Middle East
Europe
North
America
Rest of the
world
Total
2024
Cash and balances with
central banks
6,056,104
-
1,250,726
-
-
-
7,306,830
Due from banks
5,578,406
4,316,378
4,300,175
1,634,771
2,265,123
2,610,530 20,705,383
Loans and advances to
customers
82,955,076
319
7,783,118
668,189
-
73,306 91,480,008
Investment securities
28,060,629 2,024,089
2,314,337
281,563
131,604
416,403 33,228,625
Investment in associates
and a joint arrangement
8,319
3,651,029
-
-
-
-
3,659,348
Property and equipment
and all other assets
8,303,447
-
1,129,355
-
-
-
9,432,802
Total assets
130,961,981
9,991,815
16,777,711
2,584,523
2,396,727
3,100,239 165,812,996
Due to banks
1,924,192
2,432,961
6,305,661
5,947,790
3,828 4,225,849 20,840,281
Customer deposits
64,678,569 1,680,089
3,769,874 3,440,862 1,668,868
1,768,555 77,006,817
Debt securities
-
-
37,859 10,697,031
-
- 10,734,890
Other borrowings
2,354,334 8,282,234
431,623 4,648,202
-
9,013,262 24,729,655
Other liabilities
5,716,108
-
296,501
-
-
-
6,012,609
Equity
25,332,288
-
1,156,456
-
-
- 26,488,744
Total liabilities and
equity
100,005,491 12,395,284
11,997,974 24,733,885
1,672,696 15,007,666 165,812,996
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
152
6. OPERATING SEGMENTS (continued)
(b) By geography (continued)
Consolidated statement
of income
Qatar
Other GCC
countries
Other
Middle East
Europe
North
America
Rest of the
world
Total
Year ended
31 December 2024
Net interest income
3,936,864
(316,479)
771,829
(674,714)
(59,189)
(341,086)
3,317,225
Net fee, commission and
other income
1,098,104
125,974
10,042
2,473
439
1,786
1,238,818
Net operating income
5,034,968 (190,505)
781,871
(672,241)
(58,750) (339,300) 4,556,043
Staff cost
(492,353)
-
(140,854)
-
-
-
(633,207)
Depreciation
(209,862)
-
(11,717)
-
-
-
(221,579)
Amortization of intangible
assets
(26,990)
-
(24,457)
-
-
-
(51,447)
Impairment loss on
investment securities
22,146
-
(109)
-
-
-
22,037
Net impairment loss on
loans and advances to
customers
(394,076)
-
63,705
-
-
-
(330,371)
Net impairment losses on
other financial assets
95,516
-
1,762
-
-
-
97,278
Other Provision
(253,071)
-
(3,037)
-
-
-
(256,108)
Other expenses
(251,089)
-
(115,871)
-
-
- (366,960)
Profit before net monetary
loss and share of results of
associates and a joint
arrangement
3,525,189 (190,505)
551,293
(672,241)
(58,750) (339,300) 2,815,686
Net monetary losses due
to hyperinflation
-
-
(131,761)
-
-
-
(131,761)
Share of results of
associates and a joint
arrangement
2,414
327,325
-
-
-
-
329,739
Profit for the year
before tax
3,527,603
136,820
419,532
(672,241)
(58,750) (339,300) 3,013,664
Income tax expenses
(2,703)
-
21,110
-
-
-
18,407
Net profit for the year
3,524,900
136,820
440,642
(672,241)
(58,750) (339,300) 3,032,071
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
153
6. OPERATING SEGMENTS (continued)
(b) By geography (continued)
Consolidated statement
of financial position
Qatar
Other GCC
countries
Other Middle
East
Europe
North
America
Rest of the
world
Total
2023
Cash and balances with
central banks
7,408,865
-
1,222,328
-
-
-
8,631,193
Due from banks
6,735,353
2,311,567
4,045,944
2,528,696
2,575,155
2,328,619
20,525,334
Loans and advances to
customers
82,161,078
822,411
7,260,658
729,507
-
516,756
91,490,410
Investment securities
25,442,815
1,889,439
2,493,898
413,437
202,143
320,626
30,762,358
Investment in associates
and a joint arrangement
7,405
3,365,902
-
-
-
-
3,373,307
Property and equipment
and all other assets
8,786,696
-
806,973
-
-
-
9,593,669
Total assets
130,542,212
8,389,319
15,829,801
3,671,640
2,777,298
3,166,001
164,376,271
Due to banks
912,428
2,611,578
3,864,725
9,126,164
471,214
1,819,148
18,805,257
Customer deposits
65,691,848
2,834,043
3,034,339
1,557,162
193,227
3,230,609
76,541,228
Debt securities
-
-
774,704
7,124,696
-
-
7,899,400
Other borrowings
3,423,024
8,389,268
432,481
4,921,390
579,049
8,521,676 26,266,888
Other liabilities
10,014,067
-
443,606
-
-
-
10,457,673
Equity
23,406,876
-
998,949
-
-
-
24,405,825
Total liabilities and equity
103,448,243 13,834,889
9,548,804
22,729,412
1,243,490
13,571,433
164,376,271
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
154
6. OPERATING SEGMENTS (continued)
(b) By geography (continued)
Consolidated statement
of income
Qatar
Other GCC
countries
Other Middle
East
Europe
North
America
Rest of the
world
Total
Year ended 31 December
2023
Net interest income
4,666,925
(347,609)
529,993
(670,740)
(37,981)
(273,247)
3,867,341
Net fee, commission and
other income
905,682
75,243
542,822
53,096
5,021
40,288
1,622,152
Net operating income
5,572,607
(272,366)
1,072,815
(617,644)
(32,960)
(232,959) 5,489,493
Staff cost
(613,377)
-
(158,004)
-
-
-
(771,381)
Depreciation
(221,770)
-
(15,364)
-
-
-
(237,134)
Amortization of intangible
assets
(46,268)
-
(20,287)
-
-
-
(66,555)
Impairment loss on
investment securities
5,846
-
(48)
-
-
-
5,798
Net impairment loss on
loans and advances to
customers
(963,931)
-
(26,780)
-
-
-
(990,711)
Net impairment losses on
other financial assets
111,117
-
(1,916)
-
-
-
109,201
Other Provision
(39,405)
-
(2,274)
-
-
-
(41,679)
Other expenses
(233,333)
-
(132,300)
-
-
(121)
(365,754)
Profit before share of
results of associates and a
joint arrangement
3,571,486
(272,366)
715,842
(617,644)
(32,960) (233,080)
3,131,278
Net monetary losses due
to hyperinflation
-
-
(334,983)
-
-
-
(334,983)
Share of results of
associates and a joint
arrangement
1,546
292,624
-
-
-
-
294,170
Profit for the year before
tax
3,573,032
20,258
380,859
(617,644)
(32,960) (233,080) 3,090,465
Income tax expenses
(2,559)
-
(77,679)
-
-
-
(80,238)
Net profit for the year
3,570,473
20,258
303,180
(617,644)
(32,960) (233,080)
3,010,227
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
155
7. FINANCIAL ASSETS AND LIABILITIES
Accounting classifications and fair values
The table below sets out the carrying amounts and fair values of the Group’s financial assets and financial liabilities:
Consolidated statement
of financial position
Fair value through
Profit or loss
Fair value through other
comprehensive income
2024
Debt
instruments
Equity
instruments
Debt
instruments
Equity
instruments
Amortised
Cost
Total
carrying
amount
Cash and balances with
central banks
-
-
-
-
7,306,830
7,306,830
Due from banks
-
-
-
-
20,705,383
20,705,383
Loans and advances to
customers
-
-
-
-
91,480,008
91,480,008
Investment securities
1,767,351
105,003
6,347,872
1,219,522
23,788,877
33,228,625
1,767,351
105,003
6,347,872
1,219,522 143,281,098 152,720,846
Due to banks
-
-
-
-
20,840,281
20,840,281
Customer deposits
-
-
-
-
77,006,817
77,006,817
Debt securities
-
-
-
-
10,734,890
10,734,890
Other borrowings
-
-
-
-
24,729,655
24,729,655
-
-
-
-
133,311,643
133,311,643
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
156
7. FINANCIAL ASSETS AND LIABILITIES (continued)
Accounting classifications and fair values (continued)
The table below sets out the carrying amounts and fair values of the Group’s financial assets and financial liabilities:
Consolidated statement
of financial position
Fair value through
Profit & loss
Fair value through other
comprehensive income
2023
Debt
instruments
Equity
instruments
Debt
instruments
Equity
instruments
Amortised
Cost
Total carrying
amount
Cash and balances with
central banks
-
-
-
-
8,631,193
8,631,193
Due from banks
-
-
-
-
20,525,334
20,525,334
Loans and advances to
customers
-
-
-
-
91,490,410
91,490,410
Investment securities:
1,920,381
113,236
4,555,187
995,019
23,178,535
30,762,358
1,920,381
113,236
4,555,187
995,019
143,825,472
151,409,295
Due to banks
-
-
-
-
18,805,257
18,805,257
Customer deposits
-
-
-
-
76,541,228
76,541,228
Debt securities
-
-
-
-
7,899,400
7,899,400
Other borrowings
-
-
-
-
26,266,888
26,266,888
-
-
-
-
129,512,773
129,512,773
Management considers that the carrying amounts of Group’s financial assets and liabilities do not materially differ from their
fair values as at the year-end.
8. CASH AND BALANCES WITH CENTRAL BANKS
2024
2023
Cash
1,334,769
1,336,061
Cash reserve with central banks *
4,744,820
4,630,159
Other balances with central banks
1,227,223
2,664,953
7,306,812
8,631,173
Accrued interest
18
20
7,306,830
8,631,193
* The cash reserve with central banks is a mandatory reserve and is not available for use in the Group’s day to day operations.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
157
9. DUE FROM BANKS
2024
2023
Current accounts
3,957,582
4,537,748
Placements
9,509,231
10,002,791
Loans to banks
7,251,436
6,035,289
20,718,249
20,575,828
Accrued interest
35,442
11,987
Allowance for impairment of due from bank
(48,308)
(62,481)
20,705,383
20,525,334
10. LOANS AND ADVANCES TO CUSTOMERS
(a) By type
2024
2023
Loans
86,168,526
84,769,585
Overdrafts
8,590,469
6,628,593
Bills discounted
101,010
111,491
Bankers acceptances
606,015
5,099,788
95,466,020
96,609,457
Deferred profit
(1,853)
(2,424)
95,464,167
96,607,033
Accrued interest
845,509
824,135
Allowance for impairment of loans and advances to customers - Stage 3**
(3,102,389)
(3,977,594)
ECL on loans and advances to customers - Stage 1 and 2
(1,727,279)
(1,963,164)
Net loans and advances to customers*
91,480,008
91,490,410
*The aggregate amount of non-performing loans and advances to customers amounted QAR 5,877 million which represents
6.2% of total loans and advances to customers (2023: QAR 5,652 million 5.9% of total loans and advances to customers).
**Allowance for impairment of loans and advances to customers includes QAR 777 million of interest in suspense (2023:
QAR 557 million).
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
158
10. LOANS AND ADVANCES TO CUSTOMERS (continued)
(b) By sector
2024
Loans
Overdrafts
Bills
discounted
Bankers
acceptances
Total
Government and related agencies
10,885,873
5,576,628
-
-
16,462,501
Non-banking financial institutions
302,243
23,851
-
-
326,094
Industry
6,252,446
27,700
-
37,937
6,318,083
Commercial
14,670,384
246,781
29,048
275,478
15,221,691
Services
21,689,383
655,545
9,183
69,521
22,423,632
Contracting
1,592,101
204,753
62,779
215,891
2,075,524
Real estate
21,239,480
79,904
-
-
21,319,384
Personal
8,450,382
1,766,835
-
-
10,217,217
Others
1,086,234
8,472
-
7,188
1,101,894
86,168,526
8,590,469
101,010
606,015
95,466,020
Accrued interest
845,509
Less: Deferred profit
(1,853)
Allowance for impairment of loans and advances to customers
(3,102,389)
ECL on loans and advances to customers
(1,727,279)
(3,986,012)
Net loans and advances to customers
91,480,008
2023
Loans
Overdrafts
Bills
discounted
Bankers
acceptances
Total
Government and related agencies
11,539,444
3,060,038
-
-
14,599,482
Non-banking financial institutions
559,386
36,662
-
-
596,048
Industry
6,992,252
19,039
-
8,445
7,019,736
Commercial
13,689,966
417,620
13,681
1,973,814
16,095,081
Services
21,487,421
925,977
19,332
2,677,662
25,110,392
Contracting
2,375,255
493,050
78,478
407,934
3,354,717
Real estate
19,969,130
103,764
-
-
20,072,894
Personal
7,461,824
1,555,976
-
-
9,017,800
Others
694,908
16,466
-
31,933
743,307
84,769,586
6,628,592
111,491
5,099,788
96,609,457
Accrued interest
824,135
Less: Deferred profit
(2,424)
Allowance for impairment of loans and advances to customers
(3,977,594)
ECL on loans and advances to customers
(1,963,164)
(5,119,047)
Net loans and advances to customers
91,490,410
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
159
10. LOANS AND ADVANCES TO CUSTOMERS (continued)
(c) Movement in allowance for impairment of loans and advances to customers
2024
2023
Balance at 1 January
5,940,758
5,666,791
Allowance made during the year
1,331,157
1,494,909
Recoveries / reversals during the year
(206,391)
(287,476)
Net allowance for impairment during the year*
1,124,766
1,207,433
Written off / transferred during the year
(2,258,811)
(875,604)
Exchange differences
22,955
(57,862)
Balance at 31 December
4,829,668
5,940,758
*This includes net interest suspended during the year QAR 449 million (2023: QAR 185 million) as per QCB regulations.
Net impairment losses on loans and advances to customers
2024
2023
Gross allowance made during the year
1,331,157
1,494,909
Less: Recoveries / reversals during the year
(206,391)
(287,476)
1,124,766
1,207,433
Less: Interest suspended during the year
(449,060)
(185,140)
Less: Recoveries on previously written off loans
(345,335)
(31,582)
330,371
990,711
11. INVESTMENT SECURITIES
2024
2023
Fair value through other comprehensive income (FVOCI)
7,476,589
5,511,025
Fair value through profit & loss (FVTPL)
1,873,918
2,013,737
Amortised cost (AC)
23,428,254
22,855,872
32,778,761
30,380,634
Accrued interest
449,864
381,724
33,228,625
30,762,358
The carrying value of investment securities pledged under repurchase agreements (REPO) is QAR 5,685 million (2023:
QAR 9,765 million).
Expected credit loss of QAR 21.3 million (2023: QAR 8.7 million), pertaining to FVOCI debt securities is part of fair value
reserve in equity.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
160
11. INVESTMENT SECURITIES (continued)
(a) Fair value through other comprehensive income
2024
Quoted
Unquoted
Total
Equities
1,214,323
5,199
1,219,522
State of Qatar debt securities
3,120,782
-
3,120,782
Debt and other securities*
3,136,285
-
3,136,285
Total
7,471,390
5,199
7,476,589
2023
Quoted
Unquoted
Total
Equities
989,820
5,199
995,019
State of Qatar debt securities
2,809,396
-
2,809,396
Debt and other securities*
1,706,610
-
1,706,610
Total
5,505,826
5,199
5,511,025
* Fixed rate securities and floating rate securities amounted to QAR 4,387 million and QAR 1,870 million respectively (2023:
QAR 2,552 million and QAR 1,964 million respectively).
(b) Fair value through profit & loss
2024
Quoted
Unquoted
Total
Equities
-
85,387
85,387
State of Qatar debt securities
-
-
-
Debt and other securities
1,185,184
583,730
1,768,914
Investment funds
10,228
9,389
19,617
Total
1,195,412
678,506
1,873,918
2023
Quoted
Unquoted
Total
Equities
-
88,565
88,565
State of Qatar debt securities
50,000
-
50,000
Debt and other securities
1,304,422
546,079
1,850,501
Investment funds
9,793
14,878
24,671
Total
1,364,215
649,522
2,013,737
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
161
11. INVESTMENT SECURITIES (continued)
(c) Amortised Cost
2024
By Issuer
Quoted
Unquoted
Total
State of Qatar debt securities
20,990,560
-
20,990,560
Debt and other securities
2,362,858
74,836
2,437,694
Total
23,353,418
74,836
23,428,254
2024
By Interest Rate
Quoted
Unquoted
Total
Fixed Rate Securities
23,286,332
74,836
23,361,168
Floating Rate Securities
67,086
-
67,086
Total
23,353,418
74,836
23,428,254
2023
By Issuer
Quoted
Unquoted
Total
State of Qatar debt securities
19,307,097
-
19,307,097
Debt and other securities
3,538,273
10,502
3,548,775
Total
22,845,370
10,502
22,855,872
2023
By Interest Rate
Quoted
Unquoted
Total
Fixed Rate Securities
22,786,827
10,502
22,797,329
Floating Rate Securities
58,543
-
58,543
Total
22,845,370
10,502
22,855,872
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
162
12. INVESTMENT IN ASSOCIATES AND A JOINT ARRANGEMENT
The Group’s investment in associates and a joint arrangement are as follows:
Ownership %
Price per share
(QAR)
Name of the Entity
Classification
Country
Activities
2024
2023
National Bank of Oman
SAOG (‘NBO’)
Associate
Oman
Banking
34.9%
34.9%
2.80
United Arab Bank PJSC
(‘UAB’)
Associate
UAE
Banking
40.0%
40.0%
1.36
Massoun Insurance
Services L.L.C
Joint venture
Qatar
Insurance
brokerage
50.0%
50.0%
Not Listed
2024
2023
Total assets
70,822,348
63,066,681
Total liabilities
61,035,900
54,419,279
Operating income
2,030,763
1,950,001
Net profit
894,313
801,496
Total comprehensive income
901,959
849,735
Share of results
327,325
292,264
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
163
13. PROPERTY AND EQUIPMENT
Land and
buildings
Right of
use assets
Leasehold
improvements
Furniture
and
equipment
Motor
vehicles
Capital
work in
progress
Total
Cost
Balance at 1 January 2023
2,168,264
578,870
108,667
1,486,757
32,209
525,877 4,900,644
Additions / transfers
(9,675)
63,074
2,225
125,486
33,508
32,483
247,101
Revaluation on land & buildings
37,235
-
-
-
-
-
37,235
Disposals
(204)
(34,943)
(1,157)
(2,605)
(3,747)
-
(42,656)
Exchange differences
(6,113)
(1,029)
4,050
(2,475)
(5,774)
-
(11,341)
Balance at 31 December 2023
2,189,507
605,972
113,785
1,607,163
56,196
558,360 5,130,983
Balance at 1 January 2024
2,189,507
605,972
113,785
1,607,163
56,196
558,360 5,130,983
Additions / transfers
248,946
13,370
2,265
109,199
2,451
(237,418)
138,813
Revaluation on land & buildings
114,640
-
-
-
-
-
114,640
Disposals
-
(4,641)
(814)
(957)
(2,665)
-
(9,077)
Exchange differences
(88,644)
(396)
16,049
32,778
79,076
-
38,863
Balance at 31 December 2024 2,464,449
614,305
131,285
1,748,183
135,058
320,942
5,414,222
Accumulated depreciation
Balance at 1 January 2023
204,094
233,438
92,230
1,315,837
4,685
- 1,850,284
Depreciation for the year
28,185
115,371
2,565
84,429
6,584
-
237,134
Disposals
-
(9,193)
(1,008)
(2,260)
(998)
-
(13,459)
Exchange differences
(5,952)
(2,722)
547
5,454
(3,102)
-
(5,775)
Balance at 31 December 2023
226,327
336,894
94,334 1,403,460
7,169
- 2,068,184
Balance at 1 January 2024
226,327
336,894
94,334 1,403,460
7,169
- 2,068,184
Depreciation for the year
31,855
94,035
2,375
86,643
6,671
-
221,579
Disposals
-
(1,721)
(709)
(716)
(701)
-
(3,847)
Impairment loss for the year
-
55,668
-
-
-
-
55,668
Exchange differences
(539)
(622)
(1,379)
(4,440)
(5,402)
-
(12,382)
Balance at 31 December 2024
257,643
484,254
94,621 1,484,947
7,737
- 2,329,202
Net carrying amounts
Balance at 31 December 2023
1,963,180
269,078
19,451
203,703
49,027
558,360 3,062,799
Balance at 31 December 2024 2,206,806
130,051
36,664
263,236
127,321
320,942 3,085,020
Right of use asset pertains to the following:
2024
2023
Land and buildings
130,051
269,078
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
164
14. INTANGIBLE ASSETS
Goodwill
Brand
Customer
relationship
Core
deposit
Internally
developed
software
Total
Cost
Balance at 1 January 2023
10,005
35,167
341,708
78,898
62,445
528,223
Acquisitions
-
-
-
-
24,266
24,266
Impairment during the year (Note 32)
(5,104)
-
-
-
(39)
(5,143)
Exchange differences
(2,367)
(2,072)
29,227
4,333
(8,967)
20,154
Balance at 31 December 2023
2,534
33,095
370,935
83,231
77,705
567,500
Balance at 1 January 2024
2,534
33,095
370,935
83,231
77,705
567,500
Acquisitions
-
-
-
-
63,819
63,819
Impairment during the year (Note 32)
-
-
-
-
(28)
(28)
Exchange differences
(422)
2,456
-
-
(4,408)
(2,374)
Balance at 31 December 2024
2,112
35,551
370,935
83,231
137,088
628,917
Amortisation
Balance at 1 January 2023
-
21,316
334,042
74,908
31,917
462,183
Amortisation during the year
-
3,663
36,893
8,323
17,676
66,555
Exchange differences
-
(4,781)
-
-
(18,867)
(23,648)
Balance at 31 December 2023
-
20,198
370,935
83,231
30,726
505,090
Balance at 1 January 2024
-
20,198
370,935
83,231
30,726
505,090
Amortisation during the year
-
3,634
-
-
47,813
51,447
Exchange differences
-
(1,874)
-
-
(14,263)
(16,137)
Balance at 31 December 2024
-
21,958
370,935
83,231
64,276 540,400
Net carrying amounts
Balance at 31 December 2023
2,534
12,897
-
-
46,979
62,410
Balance at 31 December 2024
2,112
13,593
-
-
72,812
88,517
Impairment testing for CGU containing goodwill
The Group performed its annual impairment test in accordance with its accounting policy and performed a sensitivity
analysis of the underlying assumptions used in the value-in-use calculations. The recoverable amounts of cash-generating
units were higher than the carrying amounts.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
165
15. OTHER ASSETS
2024
2023
Accrued income
7,310
6,414
Prepaid expenses
89,931
75,224
Accounts receivable
1,141,655
1,014,763
Repossessed collateral (a)
3,767,293
3,920,983
Positive fair value of derivatives (note 37)
498,274
882,633
Clearing cheques
274,115
163,512
Deferred tax assets (note 33)
96,265
34,524
Others
384,422
370,407
6,259,265
6,468,460
(a) This represents the value of the properties acquired in settlement of debts including impairment.
16. DUE TO BANKS
2024
2023
Balances due to central banks
894,568
1,217,258
Current accounts
217,429
363,091
Placement with banks
14,731,759
8,420,005
Repurchase agreements with banks
4,759,249
8,720,837
Accrued interest
237,276
84,066
Total
20,840,281
18,805,257
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
166
17. CUSTOMER DEPOSITS
2024
2023
Current and call deposits
25,744,025
21,437,537
Saving deposits
5,685,232
5,470,069
Time deposits
44,937,332
48,961,806
Accrued interest
640,228
671,816
Total
77,006,817
76,541,228
2024
2023
Government
7,976,858
7,112,801
Government and semi government agencies
15,982,195
16,953,418
Individuals
23,895,868
21,570,904
Corporate
21,767,687
21,794,349
Non-banking financial institutions
6,743,981
8,437,940
76,366,589
75,869,412
Accrued interest
640,228
671,816
77,006,817
76,541,228
18. DEBT SECURITIES
2024
2023
EMTN unsecured Programme – Senior unsecured notes *
9,243,192
6,902,490
Senior Notes*
30,879
48,176
Subordinated Notes *
-
726,577
Others#
1,364,905
172,006
Accrued interest
95,914
50,151
Total
10,734,890
7,899,400
* The following table provides the breakdown of the Debt Securities as at close of 31 December 2024.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
167
18. DEBT SECURITIES (continued)
Instrument
Issuer
Issued amount
Issued on Maturity
Coupon
EMTN - Senior Notes
CBQ Finance Ltd
USD 10 million *
Feb-20
Feb-25
SOFR + 1.24%
CBQ Finance Ltd
HKD 660 million *
Aug-20
Aug-25
Fixed Rate 2.06%
CBQ Finance Ltd
USD 500 million *
Sep-20
Sep-25
Fixed Rate 2%
CBQ Finance Ltd
USD 700 million *
May-21
May-26
Fixed Rate 2%
CBQ Finance Ltd
NZD 36 million *
Aug-21
Aug-31
BKBM + 1.38%
CBQ Finance Ltd
NZD 32 million *
Sep-21
Sep-31
BKBM + 1.36%
CBQ Finance Ltd
QAR 429 million *
Mar-23
Mar-26
Fixed Rate 5.85%
CBQ Finance Ltd
CNY 710 million *
Mar-24
Mar-29
Fixed Rate 3.54%
CBQ Finance Ltd
USD 750 million *
Mar-24
Mar-29
Fixed Rate 5.38%
CBQ Finance Ltd
CHF 225 million *
Oct-24
Oct-27
Fixed Rate 1.72%
Senior Notes
Alternatifbank
TL 300 million
Aug-24
Aug-26
Fixed Rate 42.5%
* Issued for and Guaranteed by the Bank
# Others include certificate of deposits issued by the Bank.
Movement in debt securities are analysed as follows:
2024
2023
Balance at 1 January
7,899,400
10,714,316
Additions
5,364,990
662,601
Repayments
(2,471,279)
(3,569,450)
Amortization of discount and transaction cost
3,153
6,186
Accrued interest
48,126
54,211
Exchange difference
(109,500)
31,536
Balance at 31 December
10,734,890
7,899,400
The table below shows the maturity profile of debt securities:
2024
2023
Up to 1 year
3,607,795
1,885,449
Between 1 and 3 years
3,004,362
2,159,982
Over 3 years
4,122,733
3,853,969
Total
10,734,890
7,899,400
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
168
19. OTHER BORROWINGS
2024
2023
Bilateral loans
11,159,510
7,440,611
Syndicated loans
9,970,404
12,695,688
Others
3,401,472
5,694,667
Accrued interest
198,269
435,922
Total
24,729,655
26,266,888
Movements in other borrowings are as follows:
2024
2023
Balance at 1 January
26,266,888
17,106,327
Additions
9,317,130
15,324,265
Repayments
(9,812,520)
(5,391,521)
Amortization of discount and transaction cost
44,761
102,494
Accrued interest
(237,652)
164,102
Exchange difference
(848,952)
(1,038,779)
Balance at 31 December
24,729,655
26,266,888
The table below shows the maturity profile of other borrowings:
2024
2023
Up to 1 year
3,819,580
8,509,196
Between 1 and 3 years
11,017,973
4,376,702
Over 3 years
9,892,102
13,380,990
Total
24,729,655
26,266,888
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
169
20. OTHER LIABILITIES
2024
2023
Accrued expense payable
399,465
389,217
Other provisions (Note i)
184,705
179,774
Negative fair value of derivatives (Note 37)
976,377
699,226
Unearned income
231,350
177,918
Cash margins
617,294
616,660
Accounts payable
358,938
803,411
Board of Directors’ remuneration (Note 39)
25,500
25,500
Provision for sports and social support fund (Note 23)
75,802
75,256
Dividend payable
15,741
21,458
Managers’ cheque and payment order
71,271
52,087
Unclaimed balances
24,499
24,150
Due for trade acceptances
606,014
5,099,788
Lease liabilities (Note ii)
147,043
263,419
Employees’ benefit liability (Note 31 and Note iii)
31,816
101,097
Income tax payable
21,179
14,119
Others
2,101,974
1,709,754
Net impairment losses on loan commitments and financial guarantees
123,641
204,839
Total
6,012,609
10,457,673
(i) Other provisions
Provident
fund (a)
Pension
fund (b)
Total
2024
Total
2023
Balance at 1 January
178,591
1,183
179,774
177,417
Provision made during the year (note 31)
13,715
16,066
29,781
34,895
Earnings of the fund
1,816
4,399
6,215
4,647
Provident fund – staff contribution
5,608
387
5,995
9,885
Transferred to state retirement fund authority
(5,608)
(12,105)
(17,713)
(18,157)
Payment during the year
(9,349)
(9,740)
(19,089)
(22,726)
Exchange difference
(258)
-
(258)
(6,187)
Balance at 31 December
184,515
190
184,705
179,774
(a) The provident fund includes the Group’s obligations for end of service benefits to employees in accordance with the
applicable regulations and the employment contracts.
(b) Pension fund contributions in respect of the national staff are paid to the State administered retirement fund at the end
of each month. The Group has no further payment obligations once the contributions have been paid. The contributions
are recognized when they are due.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
170
20. OTHER LIABILITIES (continued)
(ii) Lease liabilities
The table below shows the maturity profile of lease liabilities:
2024
2023
Up to 1 year
122,273
134,834
Above 1 year
24,770
128,585
Total
147,043
263,419
(iii) Employees’ benefit liability
The Bank has granted share appreciation rights to employees including senior management, in lieu of deferred bonus as
approved by the BRNGC. Share appreciation rights represent a contingent right to receive a cash payment by referencing to
the value of Bank shares during a specified period of time. These share appreciation rights do not provide any entitlement
to receive Bank shares, voting rights or dividends associated with them. The fair value was estimated using the Black Scholes
model, considering the terms and conditions upon which the performance rights were granted. Share appreciation rights
will be settled in cash.
a. The following table summarises information about share appreciation rights outstanding as at 31 December 2024:
Year
Outstanding
2018
11,691,117
2020
89,414,769
2021
25,908,207
2022
11,257,498
b. Movement during the year as follows:
2024
2023
Number of
options
Weighted
average strike
price
Number of
options
Weighted
average strike
price
At 1 January
142,454,874
5.69
201,958,907
5.38
Granted during the year
-
0.00
30,474,582
5.67
Exercised during the year
-
0.00
(35,426,306)
3.60
Forfeited/cancelled/expired during the year
(4,183,283)
6.06
(54,552,309)
6.06
At 31 December
138,271,591
5.47
142,454,874
5.69
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
171
20. OTHER LIABILITIES (continued)
(iii) Employees’ benefit liability (continued)
b. Movement during the year as follows: (continued)
2024
2023
Max
Min
Max
Min
Expected volatility (%)
21.08%
21.08%
28.14%
23.69%
Dividend yield (%)
7.15%
6.57%
5.08%
4.69%
Risk - free int. rate (%)
4.21%
4.18%
5.98%
5.89%
Vesting period
3 years
3 years
Share price (QAR)
4.3
6.2
21. EQUITY
(a) Share capital
The issued, subscribed and paid up share capital of the Bank is QAR 4,047,253,750 (2023: QAR 4,047,253,750) divided into
4,047,253,750 (2023: 4,047,253,750) ordinary shares of QAR 1 each (2023: QAR 1 each).
2024
2023
Authorized number of ordinary shares
4,047,253,750 4,047,253,750
Nominal value of ordinary shares (QAR)
1
1
Issued and paid up capital (in thousands of Qatar Riyals)
4,047,254
4,047,254
At 31 December 2024, the authorized share capital comprised 4,047,254 thousand ordinary share (2023: 4,047,254
thousand).
The holders of ordinary shares are entitled to receive dividends as declared from time to time and are entitled to one vote
per share at shareholders’ Annual/Extra-ordinary General meeting of the Bank.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
172
21. EQUITY (continued)
(b) Legal reserve
The legal reserve of Commercial Bank and Alternatifbank are QAR 9,763 million (2023: QAR 9,777 million) and QAR 427
million (2023: QAR 247 million) respectively.
In accordance with Qatar Central Bank Law No 13 of 2012, 10% of the net profit of the Group for the year is required to be
transferred to legal reserve. Share premium collected from the issuance of new shares and sale of treasury shares is also
transferred to legal reserve. Transfer to legal reserve from net profit is mandatory until the legal reserve equals 100% of the
paid up capital. This reserve is not available for distribution except in circumstances specified in Qatar Commercial
Companies Law No 11 of 2015 and is subject to pre-approval from QCB.
In accordance with the Turkish Commercial code, an entity is required to transfer 5% of net profit until the legal reserve is
equal to 20% of issued and fully paid up share capital. Rate for transfer to legal reserve goes up to 10% of net profit allocated
for distribution excluding the first 5% of the allocated profit. Share premium and proceeds from cancelled shares, if any net
of related expenses are also transferred to legal reserve.
(c) General reserve
As per the Bank’s Articles of Association, the general reserve may only be used in accordance with a resolution from the
General Assembly upon the Board of Directors recommendation and after obtaining Qatar Central Bank approval.
(d) Risk reserve
In accordance with QCB regulations, a risk reserve should be maintained created to cover contingencies on both the public
and private sector financing assets, with a minimum requirement of 2.50% of the total loans and advances of the Group
inside and outside Qatar after the exclusion of the credit impairment losses and interest in suspense. The finance provided
to/or secured by the Ministry of Finance or finance against cash guarantees is excluded from the gross direct finance.
During the year QAR Nil (2023: QAR Nil ) was transferred to the risk reserve account.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
173
21. EQUITY (continued)
(e) Fair value reserve
The fair value reserve arises from the revaluation of the investment securities through FVOCI, cash flow hedges and change
of post acquisition fair value reserve of its associates and a joint arrangement.
Fair value reserve
Fair value
Through Other
Comprehensive
Income
Associates
Total
Balance as at 1 January 2024
(357,444)
(32,929)
(390,373)
- on equity securities
4,963
-
4,963
- on debt securities
(175,842)
-
(175,842)
Net amount transferred to consolidated statement of income
(132)
-
(132)
Share of other comprehensive income of investment in
associates and a joint arrangement
-
3,394
3,394
Net movement during the year
(171,011)
3,394
(167,617)
Transfer to retained earnings upon disposal of FVOCI equity
investments
-
-
-
Balance as at 31 December 2024
(528,455)
(29,535)
(557,990)
Balance as at 1 January 2023
(203,542)
(51,505)
(255,047)
- on equity securities
(153,524)
-
(153,524)
- on debt securities
(27,466)
-
(27,466)
Net amount transferred to consolidated statement of income
(1,381)
-
(1,381)
Share of other comprehensive income of investment in
associates and a joint arrangement
-
18,576
18,576
Net movement during the year
(182,371)
18,576
(163,795)
Transfer to retained earnings upon disposal of FVOCI equity
investments
28,469
-
28,469
Balance as at 31 December 2023
(357,444)
(32,929)
(390,373)
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
174
21. EQUITY (continued)
(f) Cash flow hedge reserve
Cash flow hedge reserve, which comprises the portion of the gain or loss on a hedging instrument in a cash flow hedge that
is determined to be an effective hedge.
2024
2023
Balance as at 1 January
(163,970)
(111,988)
Transfer to consolidated statement of income
37,140
205,786
Net movement in effective portion of Cash Flow hedges
120,703
(257,768)
Net movement during the year
157,843
(51,982)
Balance as at 31 December
(6,127)
(163,970)
(g) Foreign currency translation reserve
The translation reserve comprises all foreign exchange differences arising from the translation of the financial statements of
foreign operations.
(h) Other reserves
This includes the Group’s share of profit from investment in associates and a joint arrangement and non-distributable profit
of subsidiaries, net of cash dividend received, as required by QCB regulations as follows:
2024
2023
Balance as at 1 January
1,137,954
884,977
Share of result of associates and a joint arrangement
329,739
294,170
Dividend from associates and a joint arrangement
(47,093)
(41,193)
Net movement
282,646
252,977
Balance as at 31 December
1,420,600
1,137,954
(i) Proposed dividend
The Board of Directors has proposed a cash dividend of 30% for the year 2024 (2023: 25% cash dividend). This proposal
is subject to approval at the Annual General Assembly.
(j) Dividends
A cash dividend of 25% for the year 2023 (2022: 25% cash dividend), was approved at the Annual General Assembly held
on 1 April 2024 and distributed to shareholders.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
175
21. EQUITY (continued)
(k) Revaluation reserve
This represents the surplus on revaluation of land and buildings that are used in Group’s operations and is not available for
distribution until the related assets have been disposed off or used.
(l) Employee incentive phantom scheme shares
Employee incentive phantom scheme shares represents the shares held by SPVs. These entities hold employee incentive
phantom scheme shares on behalf of the Bank in order to hedge the referenced equity price exposure associated with the
cash settled share-based employee benefit scheme being run by the Group.
These SPVs are not legally owned by the Group. However, IFRS 10 consolidation assessment has led the Group to recognize
the underlying phantom scheme shares in the consolidated financial statements as an equity adjustment.
The underlying shares are not legally owned by the Bank and does not possess voting right associated with these shares.
While the Group does not have legal control or ownership of the SPVs, a reassessment of the structure during the year has
determined it to have been collapsed and resulted in the recognition of the underlying shares.
(m) Instruments eligible for additional capital
In December 2013; the Bank raised regulatory tier 1 capital of QAR 2 billion by issuing unsecured perpetual non-cumulative
unlisted Tier 1 notes. The coupon payments are discretionary and non-cumulative. On the first call date of 30 December
2019, the interest rates on the notes have been agreed at 5.15% (previous rate 6%) and thereafter to be reset at a prevailing
sixth year mid-swap rate plus margin every sixth year which will be at 30 December 2025.
In February 2016; the Bank raised regulatory tier 1 capital of QAR 2 billion by issuing unsecured perpetual non-cumulative
unlisted Tier 1 notes. The coupon payments are discretionary and non-cumulative. On the first call date of 31 December
2021, the interest rates on the notes have been agreed at 4.941% (previous rate 6%) and thereafter to be reset at a
prevailing sixth year mid-swap rate plus margin every sixth year which will be at 29 February 2028.
In March 2021, the Bank raised additional regulatory tier 1 capital of USD 500 million (equivalent to QAR 1.82 billion) by
issuing unsecured perpetual non-cumulative listed Tier 1 notes. The coupon payments are discretionary and non-
cumulative and priced at a fixed rate of 4.5% per annum, payable half yearly until the first reset date and thereafter to be
reset every five years at the relevant reset reference rate plus the margin converted from an annual to a semi-annual rate in
accordance with market conditions. The first reset date will be 3 March 2026.
The Notes are ranked junior to the Bank’s existing unsubordinated obligations including existing subordinated debt and
depositors, pari passu to all current and future subordinated obligations and senior to the ordinary shares issued by the
Bank.
The Notes have no fixed redemption date and the Bank can only redeem the Notes in the limited circumstance as mentioned
in the term sheet i.e. regulatory / tax redemption and other general redemption conditions solely at the Bank’s discretion.
The Bank might be required to write-off the proposed Capital issue, if a “loss absorption” event is triggered. These notes
have been classified under equity.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
176
22. OTHER COMPREHENSIVE INCOME
2024
2023
Changes in fair value of investments in debt securities designated at FVOCI (IFRS 9):
Positive change in fair value
23,530
46,431
Negative change in fair value
(199,372)
(73,897)
Net change in fair value
(175,842)
(27,466)
Net amount transferred to profit or loss*
(132)
(1,381)
Foreign currency translation differences for foreign operation
(612,139)
(571,127)
Hyperinflation impact
866,340
543,518
Share of other comprehensive income of associates and a joint arrangement
5,690
13,654
Net changes in fair value of Cash Flow hedges
157,843
(51,982)
241,760
(94,784)
Net changes in fair value of equity investments designated at FVOCI
4,963
(153,524)
Share of other comprehensive income of associates and a joint arrangement
(2,296)
4,922
Revaluation on land and buildings**
111,305
57,825
Total other comprehensive income/(loss)
355,732
(185,561)
*Net amount transferred to profit or loss includes a positive change in fair value of QAR 120 thousand (2023: QAR 112
thousand) and a negative change in fair value of QAR 252 thousand (2023: QAR 1,493 thousand).
** This includes deferred tax amounting to QAR 28.4 million (2023: QAR 20.6 million).
23. CONTRIBUTION TO PROVISION FOR SPORTS AND SOCIAL ACTIVITIES SUPPORT FUND
Pursuant to Law No. 13 of 2008, the Bank made an appropriation of QAR 75.8 million (2023: QAR 75.3 million) from retained
earnings for its contribution to the Social and Sports Activities Support Fund of Qatar. This amount represents 2.5% of the
net profit of the Group for the year ended 31 December 2024.
24. INTEREST INCOME
2024
2023
Loans and advances to customers
7,161,153
7,241,903
Debt securities
1,426,804
1,454,121
Amounts deposited with banks
647,949
805,213
Amounts deposited with central banks
217,039
36,522
9,452,945
9,537,759
The amounts reported above include interest income, calculated using the effective interest method, that relate to financial
assets measured at amortized cost QAR 8,967.3 million (2023: QAR 8,786 million) and at fair value QAR 485.6 million
(2023: QAR 752 million).
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
177
25. INTEREST EXPENSE
2024
2023
Customer deposits
3,671,068
3,134,572
Debt securities
303,409
225,638
Other borrowings
1,204,133
1,245,819
Interest expense on lease liabilities
4,461
2,359
Due to Banks
952,649
1,062,030
6,135,720
5,670,418
26. FEE AND COMMISSION INCOME
2024
2023
Loans and advances
422,542
455,446
Credit and debit card fees
768,410
711,989
Indirect credit facilities
125,490
130,164
Banking and other operations
295,312
340,137
1,611,754
1,637,736
27. FEE AND COMMISSION EXPENSE
2024
2023
Credit and debit card fees
548,376
509,360
Brokerage services
23,466
195,941
Others
147,984
126,990
719,826
832,291
28. NET FOREIGN EXCHANGE (LOSS) / GAIN
2024
2023
Dealing in foreign currencies & revaluation of spot assets
(94,248)
528,366
29. NET INCOME FROM INVESTMENT SECURITIES
2024
2023
Net gain on disposal of investment securities measured at fair value
6,073
32,411
Net Change in Fair-value of Investment securities
24,764
(18,889)
Dividend income
230,836
235,147
261,673
248,669
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
178
30. OTHER OPERATING INCOME
2024
2023
Rental income
107,353
110,658
Net derivative fair value
73,040
(73,235)
Other income
(928)
2,249
179,465
39,672
31. STAFF COSTS
2024
2023
Salary and benefits (Note)
578,136
720,929
Health care and medical insurance expenses
22,228
14,079
Staff end of services and pension fund contribution (Note 20 (i))
29,781
34,895
Training and education
3,062
1,478
633,207
771,381
Note: Salary and benefits include a credit of QR 69.1 million (2023: a cost of QAR 87 million) with respect to share appreciation
rights due to decline in the market value.
32. OTHER EXPENSES
2024
2023
Marketing and advertisement
31,365
44,379
Professional fees
19,247
23,481
Communication, utilities and insurance
54,204
63,131
Board of Directors’ remuneration
25,500
25,500
Occupancy, IT consumables and maintenance
84,522
69,763
Travel and related costs
2,400
2,012
Printing and stationery
5,662
6,824
Outsourcing service costs
35,811
26,912
Impairment of goodwill (Note 14)
-
5,104
Others
108,249
98,648
366,960
365,754
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
179
33. INCOME TAX EXPENSE
The components of income tax expense for the years ended 31 December 2024 and 2023 are as follows:
2024
2023
Current income tax
15,378
84,212
Deferred tax benefit
(33,785)
(3,974)
(18,407)
80,238
Profit Before Tax
3,013,664
3,090,465
Less: Profit not Subject to Tax
(2,812,276)
(2,640,434)
Profit Subject to Tax
201,388
450,031
Effective tax rate
-9.14%
17.83%
Tax Calculated Based on the Current Tax Rate (Effective Rate)
(18,407)
80,238
Income not subject to taxation
53,468
110,395
Expenses not deductible for taxation
(58,866)
(71,986)
Adjustments related to prior years
5,398
(38,409)
Income tax (credit)/expense
(18,407)
80,238
Movement in Deferred Tax Balances
Recognized in
Deferred tax
31 December 2024
Net balances
at 1 January
Income
Statement
OCI
Exchange
difference
Net
Asset/
(liability)
Property and Equipment
(12,868)
10,196
28,449
1,396
27,173
27,173
Provisions
61,875
(30,422)
-
(8,072)
23,381
23,380
Derivatives and investment
securities
-
4,063
7,719
(297)
11,485
11,485
Unearned Revenue
2,090
(4,638)
-
(9)
(2,557)
(2,557)
Tax losses carried forward
1
-
-
-
1
-
Others
(16,574)
54,586
-
(1,230)
36,782
36,784
34,524
33,785
36,168
(8,212)
96,265
96,265
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
180
33. INCOME TAX EXPENSE (continued)
Recognized in
Deferred tax
31 December 2023
Net balances at
1 January
Income
Statement
OCI
Exchange
difference
Net
Asset/
(liability)
Property and Equipment
(17,021)
851
20,600
(17,298)
(12,868)
(12,868)
Provisions
41,553
4,550
-
15,772
61,875
61,875
Derivatives and investment
securities
8,545
(694)
-
(7,851)
-
-
Unearned Revenue
2,282
83
-
(275)
2,090
2,090
Tax losses carried forward
1
-
-
-
1
1
Others
(16,102)
(816)
-
344
(16,574)
(16,574)
19,258
3,974
20,600
(9,308)
34,524
34,524
Impact of Pillar Two Legislation
The Group mainly operates in the State of Qatar (“Qatar”) and Turkey. On 23 December 2024, Qatar’s Shura Council has
approved specific amendments to provisions of the Income Tax Law promulgated under Law No. 24 of 2018 introducing a
top-up tax with a minimum effective tax rate of 15%. The amendments are likely to be effective from 2025 and are currently
under final approval. Related regulations on implementation, compliance and administrative provisions are expected to be
issued by the General Tax Authority in the near future. However, since the amended legislations for the top-up tax will be
effective only from fiscal years commencing on or after 1 January 2025, there is no current tax impact for the year ended 31
December 2024.
In August 2024, Turkey enacted new tax legislation to implement a global minimum top-up tax which is calculated based on
the Income Inclusion Rule (IIR) as effective from 1 January 2024, and the Undertaxed Profits Rule (“UTPR”) as effective from
1 January 2025. However, the effective applicable income tax rate in Turkey is higher than the global minimum tax, hence
there is no impact on the Group Financial Statements.
The Group is monitoring the progress of the legislative process, and as at 31 December 2024, the Group did not have
sufficient information to determine the potential quantitative impact on its consolidated financial statements.
The Group has applied a temporary mandatory relief from deferred tax accounting for the impacts of the top-up tax and will
account for it as a current tax when incurred.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
181
34. EARNINGS PER SHARE
Earnings per share of the Bank is calculated by dividing profit for the year attributable to the equity holders of the Bank by
the weighted average number of ordinary shares in issue during the year:
2024
2023
Basic/Diluted
Profit for the year attributable to the equity holders of the Bank
3,032,071
3,010,227
Less: Dividend on Instrument eligible for additional capital
(283,720)
(283,720)
Profit for EPS calculation
2,748,351
2,726,507
Weighted average number of outstanding shares in thousands (Note 21 (a))
4,047,254
4,047,254
Less: Employee incentive phantom scheme shares
(192,765)
(199,483)
3,854,489
3,847,771
Basic/Diluted earnings per share (QAR)
0.71
0.71
35. CONTINGENT LIABILITIES AND CAPITAL COMMITMENTS
2024
2023
a) Contingent liabilities
Unutilized credit facilities
15,765,695
13,321,829
Guarantees
16,451,572
15,427,939
Letters of credit
3,383,398
3,495,074
Total
35,600,665
32,244,842
b) Capital commitments
Total
118,011
330,212
Unused facilities
Commitments to extend credit represent contractual commitments to make loans and revolving credits. The total
contractual amounts do not necessarily represent future cash requirements, since commitments may expire without being
drawn upon.
Guarantees and letters of credit
Guarantees and letters of credit make the group liable to make payments on behalf of customers in the specific event.
Guarantees and standby letters of credit carry the same credit risk as loans.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
182
36. CASH AND CASH EQUIVALENTS
2024
2023
Cash and balances with central banks *
2,561,992
4,001,014
Due from banks up to 90 days
8,295,370
11,625,508
10,857,362
15,626,522
*Cash and balances with central banks exclude the mandatory cash reserve.
37. DERIVATIVES
In the ordinary course of business the Group enters into various types of transactions that involve derivative financial
instruments. Derivatives are financial instruments that derive their value from the price of underlying items such as equities,
bonds, interest rates, foreign exchange, credit spreads, commodities and equity or other indices. Derivatives enable users
to increase, reduce or alter exposure to credit or market risks.
Derivative financial instruments include forwards, futures, swaps and options. These transactions are primarily entered with
banks and financial institutions. In the ordinary course of business the Group enters into various types of transactions that
involve derivative financial instruments.
Forwards represent commitments to purchase foreign and/or domestic currencies, including non-deliverable spot
transactions (i.e. the transaction is net settled). Forward rate agreements are individually negotiated interest rate futures
that call for a cash settlement at a future date for the difference between a contracted rate of interest and the current market
rate, based on a notional principal amount.
Swaps represents currency, interest rate swaps that are commitments to exchange one set of cash flows for another. Swaps
result in an economic exchange of cashflows arising out of currencies or interest rates (for example, fixed rate for floating
rate) or a combination of all these (i.e., cross-currency interest rate swaps). No exchange of principal takes place, except for
certain cross currency swaps.
Options are contractual agreements that convey the right, but not the obligation, to either buy or sell a specific amount of
a commodity or financial instrument at a fixed price, either at a fixed future date or at any time within a specified period.
The Group’s credit risk represents the potential loss if counterparties fail to fulfil their obligation. This risk is monitored on an
ongoing basis with reference to the current fair value, notional amount of the contracts and the liquidity of the market. To
control the level of credit risk taken, the Group assesses counterparties using the same techniques as for its lending
activities.
The bank maintains strict control limits on net open derivative positions, i.e. the difference between purchase and sale
contracts, by both amount and term. At any one time the amount subject to credit risk is limited to the current fair value of
instruments that are favourable to the bank (i.e. assets) which in relation to derivatives is only a small fraction of the contract
or notional values used to express the volume of instruments outstanding. This credit risk exposure is managed as part of
the overall lending limits with customers, together with potential exposures from market movements. Collateral or other
security is not usually obtained for credit risk exposures on these instruments, except where the bank requires margin
deposits from counter-parties.
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
183
37. DERIVATIVES (continued)
Derivatives held for trading
The Group uses derivatives, not designated in a qualifying hedge relationship, to manage its exposure to foreign currency,
interest rate and credit risks or initiates positions with the expectation of profiting from favourable movement in prices, rates
or indices. The instruments used mainly include interest rate and currency swaps and forward contracts. All changes in fair
value of derivatives held for tradng are recognised immediately in profit or loss.
Other derivatives represents derivatives which includes , total return swaps and others which are not held to manage
exposures mentioned above.
Where a derivative is not held for trading, and is not designated in a qualifying hedging relationship, then all changes in its
fair value are recognised immediately in profit or loss.
Derivatives held as fair value hedge
The Group uses derivative financial instruments for hedging purposes as part of its asset and liability management strategy
by taking offsetting positions in order to reduce its own exposure to fluctuations in exchange and interest rates. The Group
uses interest rate swaps to hedge against the changes in fair value arising from specifically identified interest bearing assets
such. The Group uses forward foreign exchange contracts and currency swaps to hedge against specifically identified
currency risks.
Derivatives held as cash flow hedge
The Group uses forward contracts/cross currency swaps to hedge the foreign currency risk arising from its financial
instruments. The Group has substantially matched the critical terms of the derivatives to have an effective hedge relationship.
Positive
fair value
Negative
fair value
Notional
amount
within 3
months
3-12
months
1-5 years
More than
5 years
At 31 December 2024:
Derivatives held for
trading:
Interest rate swaps
91,045
76,518
2,248,302
123,516
36,498
1,950,584
137,704
Forward foreign exchange
contracts
255,919
851,589
19,983,881 6,891,384 10,837,341
1,766,099
489,057
Other derivatives
29,695
47,387
5,554,573 2,426,443 3,095,203
32,927
-
Derivatives held for fair
value hedges:
Interest rate swaps
121,615
-
946,400
-
-
-
946,400
Derivatives held for cash
flow hedges:
Forward foreign exchange
contracts
-
718
838,632
36,400
-
354,059
448,173
Interest rate swaps
-
165
133,809
41,172
20,586
72,051
-
Total
498,274
976,377 29,705,597 9,518,915 13,989,628
4,175,720
2,021,334
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
184
37. DERIVATIVES (continued)
Positive
fair value
Negative
fair value
Notional
amount
within 3
months
3-12
months
1-5 years
More than 5
years
At 31 December 2023:
Derivatives held for trading:
Interest rate swaps
77,954
68,784
2,223,796
98,778
382,767
1,727,712
14,539
Forward foreign exchange
contracts
322,926
21,891
17,462,765 8,318,527
9,123,904
20,334
-
Other derivatives
387,934
448,618
6,384,357
775,432 2,330,042
1,874,647
1,404,236
Derivatives held for fair value
hedges:
Interest rate swaps
91,663
-
946,400
-
-
-
946,400
Derivatives held for cash flow
hedges:
Forward foreign exchange
contracts & others
-
159,933
2,116,284
-
1,448,735
167,440
500,109
Interest rate swaps
2,156
-
98,778
98,778
-
-
-
Total
882,633
699,226 29,232,380
9,291,515 13,285,448
3,790,133 2,865,284
At 31 December 2024, the Group held the following derivatives as hedging instruments:-
Hedging instrument
Cash Flow Hedges:
Hedged item
Description
Currency
Notional in
currency
Average
Rate
Interest Rate Swaps
Deposit
Fixed for floating
TRY
1,300,000,000
44.1%
Bond Issuance
Fixed for floating
USD
10,000,000
2.7%
Cross Currency Swaps
Bond Issuance
HKD to USD
USD
85,158,219
2.0%
HKD
660,000,000
2.1%
NZD to USD
USD
48,043,480
2.3%
NZD
68,000,000
6.1%
CNY to USD
USD
98,501,665
2.4%
CNY
710,000,000
5.6%
Hedging instrument
Fair value Hedges:
Hedged item
Description
Currency
Notional in
currency
Average
Rate
Interest Rate Swaps
Govt Bonds
Fixed for floating
USD
210,000,000
2.83%
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
ANNUAL REPORT 2024
185
38. FUND MANAGEMENT
As at the end of the reporting date, the Group holds QAR 1,448 million (2023: QAR 782 million) worth of international
investment securities on behalf of its customers. Out of this amount, investment securities with a value of QAR 1,448 million
(2023: QAR 782 million) are held with an international custody and settlement house. The remaining investment securities
are held with the financial institutions through whom the securities were purchased. These financial institutions are industry
leaders in their respective fields. The Group has established maximum limits for such holding with each financial institution
according to its risk management policy. Fee and commission income earned from funds management for 2024 is QAR 23.1
million (2023: QAR 10.7 million).
39. RELATED PARTIES
Related parties are considered to be related if one party has the ability to control the other party or exercise significant
influence over the other party in making financial or operational decisions. Related parties of the Group include board
members, close family members of the Board members, entities which are controlled, jointly controlled or significantly
influenced by the Board members, subsidiaries, associates, joint ventures and key management personnel of the Group.
Key management personnel comprise those executive committee members “EXCO” of the Group who are involved in the
strategic planning, decision making and controlling the activities of the Group, directly or indirectly. The terms of these
transactions are approved by the Group’s management and are made on terms agreed by the Board of Directors or
management.
A significant portion of the loans, advances and financing activities’ balance at 31 December 2024 and 31 December 2023
with the members of the Board and the companies in which they have significant influence are secured against tangible
collateral or personal guarantees. Moreover, the loans, advances and financing activities are performing satisfactorily
honoring all obligations.
2024
2023
Board members of the bank
- Loans, advances and financing activities
1,557,630
1,616,147
- Deposits
773,357
1,170,460
- Contingent liabilities and other commitments
5,337
4,507
- Interest and fee income
197,283
214,738
- Interest paid on deposits accounts of board members
50,828
35,661
- Others
-
2,160
- Remuneration (Note 32)
25,500
25,500
Associates and joint arrangement companies
Due from banks
6,808
146,054
Due to banks
1,740
344,431
Deposits
7,126
6,228
Contingent liabilities
20,997
7,231
- Interest earned from associates
13
708
- Interest paid to associates
5,888
4,548
Notes to the Consolidated
Financial Statements continued
As at and for the year ended 31 December 2024
QAR ‘000s
cbq.qa
186
39. RELATED PARTIES (continued)
2024
2023
Key management of the bank
- Remuneration and other benefits*
52,842
50,648
- Loans and advances
7,684
8,019
* In addition to the above remuneration and other benefits, employees of the Group including senior management have
been granted share appreciation rights. At 31 December 2024, the cost for share appreciation rights for senior management
was credit of QAR 19.9 million (2023: cost of QAR 29.9 million).
40. COMPARATIVE FIGURES
Certain prior year amounts have been reclassified for better presentation in order to conform with the current year
presentation.
ANNUAL REPORT 2024
187
Supplementary Information
Financial Statement of the Parent
QAR ‘000s
(a) Statement of Financial Position – Parent
As at 31 December
2024
2023
ASSETS
Cash and balances with central banks
6,056,104
7,408,865
Due from banks
20,488,775
20,642,968
Loans and advances to customers
86,354,559
86,765,936
Investment securities
31,994,500
28,722,366
Investment in associates and a joint arrangement and subsidiaries
6,925,849
6,201,944
Property and equipment
2,587,312
2,599,840
Other assets
5,701,182
5,862,314
TOTAL ASSETS
160,108,281
158,204,233
LIABILITIES
Due to banks
19,949,551
18,589,817
Customer deposits
73,341,684
73,784,584
Debt securities
10,686,852
7,105,312
Other borrowings
21,702,069
22,606,783
Other liabilities
5,970,952
9,739,354
TOTAL LIABILITIES
131,651,108
131,825,850
EQUITY
Share capital
4,047,254
4,047,254
Legal reserve
9,763,430
9,763,430
General reserve
26,500
26,500
Risk reserve
2,340,332
2,340,332
Fair value reserve
(482,982)
(347,889)
Cash Flow hedge reserve
(718)
(159,933)
Foreign currency translation reserve
(813,068)
(1,363,406)
Other reserves
1,370,601
1,087,955
Revaluation reserve
995,636
995,636
Retained earnings
5,390,188
4,168,504
TOTAL EQUITY ATTRIBUTABLE TO EQUITY HOLDERS OF THE BANK
22,637,173
20,558,383
Instruments eligible for additional capital
5,820,000
5,820,000
TOTAL EQUITY
28,457,173
26,378,383
TOTAL LIABILITIES AND EQUITY
160,108,281
158,204,233
cbq.qa
188
Supplementary Information
Financial Statement of the Parent continued
QAR ‘000s
(b) Statement of Income – Parent
For the year ended 31 December
2024
2023
Interest income
7,639,745
7,739,069
Interest expense
(4,696,816)
(4,241,665)
Net interest income
2,942,929
3,497,404
Fee and commission income
1,139,018
1,341,307
Fee and commission expense
(682,766)
(567,643)
Net fee and commission income
456,252
773,664
Net foreign exchange gain
61,964
110,903
Net income from investment securities
261,053
223,655
Other operating income
146,208
115,267
Net operating income
3,868,406
4,720,893
Staff costs
(286,330)
(441,254)
Depreciation
(139,214)
(123,964)
Amortization and impairment of intangible assets
(26,990)
(46,268)
Net impairment reversals on investment securities
22,146
5,846
Net impairment losses on loans and advances to customers
(394,001)
(962,584)
Net impairment reversals on other financial assets
95,572
111,069
Other provisions
(197,403)
(39,405)
Other expenses
(448,895)
(402,625)
Profit for the year
2,493,291
2,821,708
Accounting Policies for Financial Information of the Parent
Statement of financial position and income statement of the parent bank are prepared using the same accounting policies
followed for the consolidated financial statements except for investment in subsidiaries, which are not consolidated.
The Commercial Bank (P.S.Q.C.)
P.O.Box 3232 Doha, Qatar
Phone: +974 4449 0000
www.cbq.qa