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Companhia Paranaense de Energia (COPEL)

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FY2018 Annual Report · Companhia Paranaense de Energia (COPEL)
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2 0 1 8   i n t e g r a t e d   r e p o r t
C O R P O R AT E   G O V E R N A N C E   I N   C O N S TA N T   E V O L U T I O N   

Curitiba, Autor: Daniela Catisti

COPEL IN 2018   GRI 102-2, 102-7, 102-8, EU1, EU2, EU4, EU28, EU29

Product and Services

Number of operations

35 own power 
plants and  10 
participations

6,628 km of 
transmission lines and 
35 subestations

198,373 km of 
distribution lines and 
369 subestations

Generation

Transmission

Distribution

Energy trading

Telecomunications

7,611

Number of employees

740 MWm

commercialized in 2018 at the 

Câmara de Comercialização de 

Energia Elétrica (CCEE) (Electric 

Energy Trading Chamber)

 R$ 14,93 BI
Net Operating Revenue

34,2 mil km

of optical fiber (10,488 of 
backbone and 23,708 km 
of access grid)

19,362.4 GWh

Net Power Generation

6.22 
 Equivalent Frequency of Interruption due to interruption
of internal origin to the distribution system (FECi)

1,177 km of lines under construction

Power Transmission

10.31 

Equivalent Duration of Interruption due to interruption
from internal origin to the distribution system (DECi):

Energy Distribuition

5,828.00 MW
Installed Capacity of Generator Park

2

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXAwards / Certifications

State Governance Highlight Program

Best Socio-Environmental Practices

Certifier

Brasil, Bolsa, Balcão - B3

Benchmarking Brasil

Excellence in Copel Distribution Management

Fundação Nacional da Qualidade - FNQ

Excellence in Management of Copel Telecomunicações

Fundação Nacional da Qualidade - FNQ

Good practices related to the Sustainable Development Objectives - Industry category

Serviço Social da Indústria - SESI

Recognition SESI ODS Seal - Recognition of Good Practices for the Sustainable Development - 
Industry category - Copel Telecommunications 

SESI ODS Award - Contribution towards the Sustainable Development Objectives - 
Large Industry category - Copel Generation and Transmission

Abradee Quality Management Award

Serviço Social da Indústria - SESI

Serviço Social da Indústria – SESI

Associação Brasileira de Distribuidores  

de Energia Elétrica – Abradee 

150 Best Companies to Work For (see page 66)

Revista Você S/A

Best Distributor in Latin America

Comissão de Integração Energética Regional – CIER

Largest Company in Paraná (see page 21)

Live Volunteer

Most Transparent Public Company of Brazil

Selo Clima Parana “Ouro”

10 years of publication of greenhouse gas emissions inventory

Recognition for the implantation of the nursing support rooms

Amanhã Magazine

Federal Government

Transparência Internacional (T International Transparency (TRAC 
Brasil) RAC Brasil)

Governo do Estado do Paraná - Secretaria de Estado  

de Meio Ambiente

GHG Protocol

Ministério da Saúde

3

Citizen Company Certificate - information presented in the Social Report

500 largest Southern Prize - Highest net energy sector revenue

Conselho Regional de Contabilidade do Rio de Janeiro,  

Sistema Firjan e Fecomércio

Amanhã Magazine

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX500 largest Southern Prize - Higher net revenue and higher shareholders’ equity among the 100 
largest companies in Paraná

Awards / Certifications

Highlight in data center - COPEL Telecommunications

Best Fleet Management in Latin America

Professionals of the Year

Carbon zero certificate - COPEL Telecommunications

Certifier

Amanhã Magazine

Telecom Yearbook

Parar Institute

Globo Organizations

Biofílica

Company of the year, Telecommunications sector – COPEL Telecomunicações

Telecom Yearbook

Abraconee Award for Best Disclosure of Financial Statements for 2017 - 3rd place in 
the category of large companies in the electric energy sector

Abraconee Award for Best Disclosure of Financial Statements for 2017 - 3rd place in  
the category of large companies in the electric energy sector

Best Countrywide Broadband Operator by Customer Evaluation
- Satisfaction and Perceived Quality survey of 2018 - COPEL Telecomunicações

Associação Brasileira dos Contadores do Setor  

de Energia Elétrica (Abraconee)

Associação Brasileira dos Contadores do Setor  

de Energia Elétrica (Abraconee) 

Anatel

4

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXa b o u t   t h e   r e p o r t

5

Governador Bento Munhoz Power Plant, Author: Guilherme Pupo

Copel 2018 Integrated ReportCompanhia  Paranaense  de  Energia  -  COPEL 
presents its 2018 Integrated Report, prepared 
according to the framework of the International 
Integrated  Reporting  Council  (IIRC),  in  the 
continuous search for improved communication 
of its performance. With the enhancement and 
consolidation of the use of this methodology, 
COPEL  advances  in  cohesion,  conciseness, 
strategic  focus  and  demonstration  of  its 
capacity to generate value for its stakeholders 
over time.

In this sense, this COPEL (Holding) performance 
report brings together the financial information 
required  by  current 
legislation,  presents 
the  business  model  of  its  wholly  owned 
subsidiaries and the Company’s performance in 
capital (human, intellectual, social and natural, 
infrastructure  and  financial).  This  edition  of 
the  material,  which  is  published  annually, 
consolidates  information  regarding  the  period 
from  January  1  to  December  31,  2018.  

GRI 102-50, 102-52

COPEL also adopts the following assumptions 
in the preparation of its Integrated Report:

 »

principles of the Global Reporting Initiative 
(GRI) - GRI Standards: essential option. The 
report also included the set of indicators of 
the sectoral energy supplement available in 
version G4, as well as indicators specifically 
requested  by  Aneel  in  its  Manual  of 
Accounting of the Electric Sector. To ensure 
content reliability 

6

 »

 »

 »

 »

in 

the 

report, 

informed 
independent 
assurance  of  material  disclosures  and 
reporting  principles  was  performed  by 
Deloitte  Touche  Tohmatsu  Auditores 
Independentes. GRI 102-54 | 102-56

guidelines  of  the  International  Financial 
Reporting Standards (IFRS), considered in the 
information from the Financial Statements 
and the Progress Communication in relation 
to the commitments made with the Global 
Compact.

Law  No.  13,303  (State  Law)1,  dated 
06.30.2016, which establishes in its article 
8,  item  IX,  the  annual  disclosure  of  an 
integrated or sustainability report.

principles 
for  Responsible  Executive 
Education  (PRME),  a  global  platform  of 
the  United  Nations  (UN)  for  voluntary 
engagement,  which 
the 
performance  of  UniCOPEL,  corporate 
education department of COPEL.

influence 

the  Company’s  business,  bringing  together 
the  main  impacts  and  strategic  risks  of  its 
operations. The second describes the context 
and  performance  of  capitals  with  a  detailed 
approach to relevant business issues and their 
ability to generate value.

Doubts, suggestions or clarifications about the 
contents of the 2018 Integrated Report can be 
sent  to  the  email  relato.integrado@COPEL.com. 

GRI 102-53

See other COPEL reports:

Management Report and Financial Statements

20F Report

COPEL Geração e Transmissão Socio-Environmental 
and Economic-Financial Responsibility Report

COPEL  Distribuição  Social-Environmental  and 
Economic-Financial Responsibility Report

COPEL’s materiality report

The accounting data presented in this report refer 
to the companies in which COPEL holds equity 
interest. The non-accounting data include COPEL 
(Holding)  and  its  wholly-owned  subsidiaries 
COPEL  Geração  e  Transmissão  S.A.,  COPEL 
Distribuição S.A., COPEL Telecomunicações S.A. 
and  COPEL  Comercialização  S.A.,  indicating, 
when applicable, some inclusion or exclusion. 

GRI 102-45 

COPEL  Integrated  Report  is  organized  in 
two  parts.  The  first  presents  an  overview  of 

1Law No. 13,303 / 2016 establishes in Art. 91 the term of 

June 30, 2018 so that public companies and mixed capital 

companies constituted before the validity of the Law promote 

the necessary adaptations to their devices. 

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX 
1. RELEVANT AND STRATEGIC
GRI  102-21, 102-44, 102-46, 102-47

In 2018 COPEL (Holding) revisited the materiality to define the social, environmental, economic and governance topics to 
be reported. This work was divided in the following steps:

IDENTIFICATION
Identification of 
possible material 
topics for COPEL 
(Holding) and its 
Subsidiaries from 
a list of themes 
obtained from 
different channels - 
internal and external.

VALIDATION
Validation of the list 
of priority topics 
through interviews 
with members of 
COPEL’s senior 
leadership. 

RESULTS
Validation of the 
materiality matrices 
of COPEL (Holding) 
and its wholly-
owned subsidiaries 
by the Board of 
Directors and the 
Executive Board

PRIORIZATION
Prioritization of 
previously raised 
themes, based on 
the application 
of weighting 
methodologies.

CONSOLIDATION
Final consolidation 
of the priority 
material themes for 
COPEL (Holding) 
and its subsidiaries, 
considering the 
inputs identified in 
the final validation 
phases

7

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX 
This process included benchmarking with 15 companies in the industry, 
including  11  listed  in  B3’s  Business  Sustainability  Index  (ISE),  and 
inquiries  to  sustainability  or  industry  related  publications  (SASB’s 
“Electric  Utilities  Sustainability  Accounting  Standard”  -  Sustainability 
Accounting Standards Board, and “Defining What Matters. Do Companies 
and Investors agree on what is the material?”, joint publication of GRI 
and RobecoSAM). The demands of the company’s main stakeholders - 
shareholders, investors, customers, community / society, internal public, 
suppliers and public authorities - were also raised - registered in dialogue 
channels and in internal communications.   GRI 102-40 GRI 102-42

A total of ten dialogue channels were analyzed, five of which were related 
to the demands of stakeholders from COPEL (Holding) - Organizational 
Climate Survey; Internal Commissions for Accident Prevention; 150 Best 
Companies to Work For; Ethics Guidance Board; and Reporting Channel 
-  and  the  other  five  referring  to  the  stakeholders  of  its  Subsidiaries  - 
Ombudsman; 2017 Aneel Consumer Satisfaction Index; Abradee Survey 
of Consumer Satisfaction Urban Residential Electric Power; and Mapping 
of Stakeholders of Integral Subsidiaries.  GRI 102-43 

The prioritization of the themes included the preparation of a matrix with 
the correlation of the results obtained for COPEL (Holding) and its wholly 
owned subsidiaries, and relevant topics for the sector (presented in the 
previous steps). Also included as a criterion was the result of materiality 
published in the 2017 Annual Sustainability Report. The material themes 
reported in the Integrated Report were first presented at the meeting of 
the Board of Executive Officers held on October 24, 2018 and forwarded 
for deliberation and approval by the Board of Directors at meeting held 
on November 7 of that same year.

8

Wind farms in RN

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXMatrix of material themes and limits of impacts GRI 102-46, 102-47

2018 Material themes

Correlation with 2017 
material themes1

Material topics according to GRI

Internal limits of 2018 
material themes

External limits of 2018 material themes

Employees

COPEL 
(operations)

Government

Regulatory 
bodies

Suppliers

Customers

Communities

Corporate governance

Governance, ethics, 
compliance

Anti-competitive behavior (206)

Corporate Governance (102-18, 102-39)

Anti-corruption (205)

Health and safety at Work

Health and safety at Work

Diversity and equal opportunity (diversity of 
governing bodies) (405)

Public policies (contributions to politicians or 
parties) (415)

Health and safety at work (403 and sectoral 
indicators)

Economic and financial 
performance

Economic and financial 
performance

Economic and financial Performance (200-1, 
201-3)

Risk management and 
operational efficiency

Operational excellence 
and eco-efficiency

Human capital management

Human capital 
management

Risk management (102-11, 102-15)

System efficiency (sector indicators)

Human capital (102-8, 102-41)

Employment (hiring, turn-over, maternity 
leave) (401)

Training and education (404 - EU14 - EU15)

Non-discrimination (406)

Supply Chain (102-9)

Supply chain

-

Evaluation of suppliers (308 - 414)

Engagement with stakeholders

Relationship with 
customers and consumers

Engagement of stakeholders 
(102-40, 102-44)

Procurement Practices (204)

9

Direct Impacts

Indirect Impacts 

No impact

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXMatrix of material themes and limits of impacts GRI 102-46, 102-47

Internal limits of 2018 
material themes

External limits of 2018 material themes

Employees

COPEL 
(operations)

Government

Regulatory 
bodies

Suppliers

Customers

Communities

2018 Material themes

Correlation with 2017 
material themes1

Material topics according to GRI

Climate changes

Climate changes

Financial implications of climate change (201)

Emissions (305 - EU5)

Research, development and 
technological advances

Culture of innovation

P&D and technological advances (EU8)

Regulatory environment

-

Environmental Compliance (307)

Regulatory environment (102, 201-4)

Social and economic compliance (419)

Indirect economic impacts (203)

Local communities (413)

Social responsibility

Relationship with 
communities

Expropriations (EU20 - EU22)

Access to information and customer health 
and safety (EU24 - EU25)

Access to energy (EU27 - EU30)

Freedom of association and collective 
bargaining (407)

Child labor (408)

Human rights

Human rights

Forced or analogous to slave labor (409)

Rights of Indigenous Peoples (411)

Assessment of human rights practices (412)

Direct Impacts

Indirect Impacts

No impact

10

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXMatrix of material themes and limits of impacts GRI 102-46, 102-47

Internal limits of 2018 
material themes

External limits of 2018 material themes

Employees

COPEL 
(operations)

Government

Regulatory 
bodies

Suppliers

Customers

Communities

2018 Material themes

Correlation with 2017 
material themes1

Material topics according to GRI

Energy planning and demand 
increase

-

Availability and reliability of the system 
(sector indicators)

Diversidty

Diversity

Diversity and equal opportunities (405)

Finite Natural Resource 
Management

Impacts on ecosystems2

Water (303)

Materials (301)

Energy (302)

Biodiversity (304 – sectoral indicators)

Effluents and waste (306)

Direct impacts

Indirect impacts

No impact

Remarks GRI 102-49

1. The theme “Relationship with customers and consumers” - which was included in the materiality of 2017 - was not mentioned in 2018, because during the materiality review process it was concluded 

that it composes the topic “Engagement with Stakeholders” and that the theme “Regulatory Environment” complements it by dealing with the regulation of services, service and quality indices, carried 

out by regulatory agencies, ensuring a good relationship with this public.

2. The theme “Operational excellence and eco-efficiency” has been dismembered, with operational excellence included in “Risk management and operational efficiency” and eco-efficiency is directly 

linked to the subject “Management of finite natural resources”.

11

3. Another issue not addressed in 2018 was “Impacts on ecosystems”, which is part of the “Finite Natural Resources Management” theme, which, in turn, encompasses more GRI topics and provides a 

more complete picture of COPEL’s environmental performance.

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXm e s s a g e   f r o m   t h e   a d m i n i s t r a t i o n

12

COPEL headquarters building 

Copel 2018 Integrated ReportMessage from the Administration

GRI 102-14

In  2018  COPEL  consolidated, 
from  an 
increasingly  solid  governance  structure,  the 
historic  commitment  to  sustainability  in  all  
its activities.

From  an  economic  perspective,  COPEL 
presented  consistent  results,  expanding  its 
assets with priority focus on renewable sources 
of generation and strategic transmission lines 
for the National Interconnected System. Even 
in  a  year  of  political  transition  and  with  the 
macroeconomic  framework  still  recovering, 
COPEL  recorded  Ebitda  of  R$3,143.3  million, 
9.4%  higher  than  the  previous  year  and  net 
income  of  R$1,444.0  million,  one  growth  
of 29.1%.

Copel’s electrical station in Curitiba, Author: Daniela Catisti

The  figures  reflect  a  broad  program  of  cost 
reduction, 
improved  efficiency  and  strict 
discipline in capital allocation. The year marked 
the  end  of  a  long  cycle  of  investments  in  its 
generation  and  transmission  facilities  in  the 
ten  states  where  it  operates,  particularly  the 
completion of Colíder hydroelectric plants (300 
MW), Baixo Iguaçu (350 MW ), in which COPEL 
has  a  30%  stake,  and  the  Cutia  wind  farm 
(312.9 MW), which together amount to R$6.8 
billion  of  investments,  all  with  production 
started in 2019.  

In  addition  to  providing  a  structural  benefit 
to  the  SIN,  COPEL  starts  this  year  to  reap 
the  fruits  of  these  investments,  with  an 
incremental revenue around of R $ 450 million.  

At  the  end  of  the  investments,  will  be  R  $ 
2  billion,  with  the  start  of  works  of  PCH 
Bela  Vista,  auctioned  in  the  last  year,  and 
transmission  lines  concentrated  in  the  State  
of Paraná.

COPEL  Distribuição  currently  presents  its 
main indices of supply quality - DEC and FEC 
-  below  regulatory  limits,  which  contributed 
to the company being recognized as the best 
distributor in Brazil, according to its customers, 
by Aneel. In the last two years, the subsidiary 
has  managed  to  improve  Ebitda  efficiency  by 
73%  in  relation  to  the  estimated  regulatory 
Ebitda, focusing on the full achievement of the 
target  already  in  2019,  when  the  subsidiary 
plans to invest R$835 million.

Considering  the  radical  transformation  of 
the  distribution  segment  today,  investment 
in  innovation  is  vital,  aimed  at  building  the 
infrastructure of future smart cities.

COPEL  inaugurated  Smart  COPEL,  Brazil’s 
most  modern  distribution  center  in  the  Novo 
Mundo neighborhood in Curitiba. The unit will 
gradually  centralize  the  management  of  the 
system - by assuming the function previously 
performed  from  the  five  regions  of  the  State 
-  and  allows  to  control  the  electrical  system 
remotely, isolate problems quickly and control 
the  quality  of  the  supply  in  real  time,  among 
other possibilities.

13

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXThe grid modernization program in the field will continue, incorporating 
innovations  that  are  the  fruit  of  more  than  a  decade  of  testing  in  the 
operation of smart grids. These include automation and remote control 
of  the  grid,  installation  of  smart  meters  and  pioneering  research  and 
development projects in Brazil. 

It is essential to recognize that the results achieved are a reflection of 
the Company’s greatest assets, a group of more than 7,600 employees 
who make every effort to maintain a service of excellence, and in 2018 
put us among the 150 best companies to work for, Revista Você S/A.

It  is  with  great  courage  and  confidence  that  we  face  the  challenges 
unveiled  in  2019.  We  are  starting  a  new  cycle  for  the  company,  with 
plenty of energy to collaborate as an indispensable inductor to economic 
growth and thus serve our customers, partners and society in general.

Daniel Pimentel Slaviero
President of COPEL

Ipiranga,  in  the  interior  of  Paraná,  became  in  2018  the  first  city  in 
the  country  to  be  entirely  covered  by  reclosers  and  intelligent  meters 
integrated  to  the  same  communication  system.  The  second  project 
to use this concept will fully cover the municipalities of São José dos 
Pinhais and Tijucas do Sul, serving 126 thousand consumers.

COPEL´s  range  of  innovations  also  includes  the  largest  research  on 
energy storage in Brazil, and micro-generation tests from agribusiness 
biomass,  which  holds  enormous  potential  for  exploration  in  the  State 
of Paraná. Another important investment in the area of innovation lies 
in  the  electric  mobility,  with  the  inauguration  in  2018  of  the  largest 
electrified monorail in the country. Throughout more than 700 km, it has 
electric service station that connect Paraná from east to west, from the 
Port of Paranaguá to Foz do Iguaçu.

The basis for all these investments and results is found in our corporate 
governance,  certified  in  December  2018  as  Highlight  in  Governance 
on B3, which makes the company the only state-controlled with such 
recognition.

In  pursuit  of  becoming  a  benchmark  in  sustainability,  we  remain 
committed to the principles and objectives of the Global Compact, and 
in the last year we have consolidated a leading role in the articulation of 
actors from the Southern Region of Brazil in pursuit of the ODS goals, 
leading  the  regional  front  of  the  Global  Compact  Cities  Program  and 
hosting, in Curitiba, 2030 Local Hub, directly linked to the UN.

14

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXs e c t o r   c o n t e x t

15

Governador Bento Munhoz Power Plant Author: Guilherme Pupo

Copel 2018 Integrated Report1.1 ECONOMIC CONTEXT

According  to  the  Instituto  Brasileiro  de  Geografia  e  Estatística  (IBGE) 
(Brazilian  Institute  of  Geography  and  Statistics-IBGE),  Brazil’s  Gross 
Domestic Product – PIB (GDP) for 2018 grew by 1.1% compared to 2017. 
PIB  (GDP)  growth  resulted  from  the  1.1%  increase  in  Added  Value  at 
basic prices and the 1.4 % in the volume of Taxes on Products net of 
Subsidies. The result of Added Value in this type of comparison reflected 
the  performance  of  the  three  activities  that  comprise  it:  Agriculture 
(0.1%), Industry (0.6%) and Services (1.3%).

IBGE  also  pointed  out  that  the  accumulated  National  Consumer  Price 
Index (IPCA) of 2018 reached 3.75%, while the Selic rate, interest rate 

of the economy, showed little variation, from 6.90% in January 2018 to 
6.40% in December.

Federal public debt increased 8.90% in the year, jumping from R$3.56 
trillion to R$3.88 trillion. With the approval of Constitutional Amendment 
No.  95,  which  limits  the  inflation  of  annual  public  expenditure  growth 
with primary expenditures for the next 20 years, in force since 2017, a 
trajectory of reduction of public debt is projected in the coming decades.

The unemployment rate remained high in the period, reaching 12.3%. 
The unemployed population was 12.84 million people, an average lower 
than that of the previous year.

16

Wind Farm in RN

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX1.1.1. Economic context of Paraná

At  the  regional  level,  Paraná  had  already 
anticipated  the  recovery  movements  of  the 
crisis  since  the  second  half  of  2016,  reaping 
the  excellent  results  of  the  performance 
in  the  field,  when  a  record  harvest  of  41.5 
million  tons  was  observed  in  2017.  The 
estimate  by  2018,  fell  short  of  the  previous 
year,  but  with  production  levels  higher  than 
those  observed  in  2016,  so  that  the  positive 
effects  benefited  by  agricultural  income  were 
reflected  in  the  industrial  segments  directly 
linked to agriculture and other sectors such as 
commerce and services. In addition, the state 
productive sector has been gradually recovering 
its  production  levels  since  the  second  half  of 
2017,  with  emphasis  on  the  automobile  and 
pulp and paper industry, supported in part by 
the international market. The expansion of the 
indices  of  commerce  and  the  service  sector 
in  Paraná  also  presented  significant  growth, 
associated  to  the  several  sectors  of  the 
expanded retail trade. In view of this scenario, 
the  economy  of  Paraná  registered  growth  of 
1.5%  in  2018,  according  to  data  from  the 
Instituto  Paranaense  de  Desenvolvimento 
Econômico  e  Social  –  Ipardes  (Paranaense 
Institute for Economic and Social Development 
- Ipardes).

1.2. SECTOR CONTEXT

The behavior of the Brazilian electricity sector 
tends to keep pace with the growth prospects 
of  the  economy.  This  sector  is  undergoing  a 
recast  regulatory  framework.  In  addition  to 

the  new  technologies,  which  are  providing 
the  creation  of  new  businesses,  the  current 
model  presents  structural  problems  that  have 
resulted  in  higher  system  costs,  which  end 
up  burdening  the  weakest  link,  which  is  the 
consumer. Learn more about these changes on 
p. 55.

The  simplified  overview  presented  below  is 
based  on  the  diagnosis  that  accompanies 
Public Consultation 33/2017, of the Ministério 
das Minas e Energia – MME (Ministry of Mines 
and Energy - MME), and other sector analyzes, 
and includes the generation, transmission and 
distribution segments, the main characteristics 
of the current model and brief assessment of 
the business environment.

1.2.1.  Generation Sector

The generation market is one of the segments 
of the electricity sector in which there is free 
competition.  With  the  publication  of  Law 
12,783 / 2013, this scenario changed, as the 
power plants that had their renewed contract 
started  to  be  regulated,  with  their  Annual 
Generation  Revenue  (RAG)  defined  through 
regulatory  analysis  and  the  energy  produced 
being  passed  on  to  the  captive  market  in  the 
quota regime.

In  this  context,  the  main  factor  that  has  an 
impact  on  the  generation  market  is  the  low 
growth  of  the  sector  as  a  whole.  The  direct 
relationship  between  the  stagnation  of  PIB 
(GDP) and demand, which has been occurring 
since 2014, results in a significant reduction in 

the  contracting  of  energy  from  new  projects 
and  the  intensification  of  the  dispute  in  the 
new energy auctions.

In the free market, the difficulty of expanding 
generation  also  prevails,  since  the  short 
duration of contracts makes it difficult to obtain 
financing.  In  addition,  there  is  concern  about 
the  ability  to  meet  high  demand  in  case  of 
economic recovery due to the large expansion 
of intermittent sources and hydroelectric plants 
without reservoirs, which have little capacity to 
regularize and are therefore not dispatchable.

There  is  also  the  issue  of  subsidies,  which 
are  currently  diverse  for  sources  of  energy 
generation,  such  as  wire  fare  discount,  for 
the  purchase  of  coal,  among  others.  These 
subsidies  cause  distortions  in  the  prices  of 
the  sources  and  generate  larger  portions  of 
charges,  without  considering  the  effects  that 
the sources can give to the system.

Lastly, we have the hydrological judicialization, 
in  which  the  agents  who  own  power  plants 
in  the  Energy  Reallocation  Mechanism  (MRE) 
requested injunctions in court to avoid payment 
of  amounts  related  to  hydrological  risk, 
considering that changes caused by regulation 
were  interfering  with  the  MRE.  The  elements 
that  would  have  caused  these  distortions  are 
the  generation  outside  the  order  of  merit, 
the  anticipation  of  the  physical  guarantee  of 
structuring  projects  and  the  restriction  of  the 
outflow of structuring projects due to the delay 
of transmission.

17

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX 
The distributors are obliged to contract 100% 
of  your  demand.  In  the  event  of  a  deficit,  in 
addition  to  being  penalized  by  the  regulator, 
these  companies  are  exposed  to  the  short-
term energy price. In this model, the costs of 
the distributor represent a small portion of the 
total value of the tariff charged by consumers. 
There  is  also  the  need  to  manage  the  risks 
of  energy  cost  oscillations  and  dispatch  out 
of  order  of  merit.  Large  fluctuations  in  the 
values of charges and cost of energy generate 
deficits  in  the  cash  of  the  distributors  that 
are  only  recovered  in  the  revisions  or  tariff 
readjustments.  Since  this  model  is  based  on 
the volume of energy, distributors are penalized 
if consumption is reduced. This phenomenon, 
which  occurred  in  specific  economic  crisis 
to  new 
situations,  also  happened  due 
technologies  and  environmental  concerns, 
with  the  dissemination  of  energy  efficiency 
and distributed generation. 

1.2.2.  Transmission industry

1.2.3.  Distribution sector

Driven  by  the  low  demand  for  new  projects 
in  the  generation  sector,  transmission  is 
the  segment  that  attracted  the  attention  of 
investors in recent years. This sector is a natural 
monopoly  and  is  therefore  highly  regulated. 
The  regulatory  framework  of  transmission  is 
well-established, with relative stability.

The new contracts, resulting from the auctions 
held  since  2000,  have  concession  periods  of 
30  years.  The  old  contracts,  however,  refer 
to concessions renewed for 20 years by MME 
Ordinance  No.  185/2001,  later  renewed  for 
30  years  by  Law  12,783/13.  The  payment  of 
the indemnification of these last concessions, 
valid for assets not yet amortized, is pending, 
after  questioning  by  the  Associação  dos 
Grandes  Consumidores  de  Energia  Elétrica  – 
Abrace  (Association  of  Large  Electric  Energy 
Consumers - Abrace) on part of the amounts.

The  adoption  of  the  lower  fare  model  from 
2016  onwards  has  made  the  tenders  of  new 
projects  more  attractive.  Since  then,  the 
success rate has been practically 100%, with 
high bid competitiveness and the participation 
of new agents.

The  current  regulation  of  the  transmission 
market, on the other hand, is unattractive for 
new  technologies,  which  are  usually  more 
expensive  than  conventional  ones.  These 
technologies are adopted only when defined as 
requirements in the notices for new ventures.

The  distribution  sector  is  also  a  natural 
monopoly, and also a highly regulated market. 
In  this  sector,  since  the  companies  operate 
in  a  concession  area  of  their  own  and  have 
autonomy  in  the  planning  and  strategy  of 
Operation  and  Maintenance 
the 
regulator acts in the search for the operational 
efficiency  of  the  companies  and  by  lower 
tariffs for the consumers.

(O&M), 

The  regulatory  framework  of  distribution  has 
not  changed  much  since  its  modeling  in  the 
RE-SEB  reform  (a  project  conducted  by  the 
Federal  Government  to  adapt  the  Brazilian 
Electricity Sector to the new market conditions 
and  the  consequent  need  for  investments  in 
the sector).

tariffs  charged  by  distributors  are 
The 
composed  of  two  installments,  A  and  B, 
relating  to  non-manageable  costs  (energy, 
charges,  transmission,  etc.)  and  manageable 
costs  (network  investment,  O&M,  personnel, 
etc.) respectively. These tariffs are readjusted 
annually and reviewed every five years. In the 
annual  adjustment,  these  are  corrected  by 
official inflation indices, by individual efficiency 
indices defined for the distributors and by the 
correction of the portion of the non-manageable 
costs.  In  the  review,  all  the  manageable 
components of the tariff are analyzed, and the 
level of operating costs and the remuneration 
of the investments are redefined.

18

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXa b o u t   C o p e l   a n d   b u s i n e s s   m o d e l s

19

Rural region in Northern Paraná -Author: José Ricardo Devara 

Copel 2018 Integrated ReportOrganization Chart - Equity Interest

Estado do Paraná
Assembleia Geral  
Voter   58.63%
de Acionistas
Total   31.07%

BNDESPAR
Assembleia Geral  
Voter   26.41%
de Acionistas
Total   23.96%

Exchange´s custody 
Assembleia Geral  
(free float)
Voter   13.68%
de Acionistas
Total   44.18%

Eletrobras
Assembleia Geral  
Voter   1.06%
de Acionistas
Total   0.56%

Other shareholders
Assembleia Geral  
Voter   0.22%
de Acionistas
Total   0.23%

BM&FBOVESPA
Assembleia Geral  
Voter   13.23%
de Acionistas
Total   32.54%

NYSE
Assembleia Geral  
Voter   0.45%
de Acionistas
Total   11.56%

LATIBEX
Assembleia Geral  
Voter   0.00%
de Acionistas
Total   0.08%

Assembleia Geral  
COPEL
de Acionistas

(1) COPEL
Assembleia Geral  
GERAÇÃO E 
TRANSMISSÃO
de Acionistas
S.A 100%

(1) COPEL
Assembleia Geral  
DISTRIBUIÇÃO S.A.  
de Acionistas
100%

(1) COPEL
Assembleia Geral  
TELECOMUNICAÇÕES 
de Acionistas
S.A. 100%

(1) COPEL
Assembleia Geral  
RENOVÁVEIS S.A.
de Acionistas
100%

(1) COPEL
Assembleia Geral  
COMERCIALIZAÇÃO 
de Acionistas
S.A. 100%

(1) MARUMBI
Assembleia Geral  
TRANSMISSORA DE
de Acionistas
ENERGIA S.A. 100%

(4) CAIUÁ TRANSMISSORA
Assembleia Geral  
DE ENERGIA S.A. 
de Acionistas
Total   49.0%

(1) NOVA EURUS IV
Assembleia Geral  
ENERGIAS RENOVÁVEIS
de Acionistas
S.A. 100%

(1) SÃO BENTO ENERGIA 
Assembleia Geral  

100%
de Acionistas

(1) CUTIA
Assembleia Geral  
EMPREENDIMENTOS
de Acionistas
EÓLICOS SPE S.A. 100%

Assembleia Geral  
USINA DE ENERGIA EÓLICA 

CUTIA S.A. 100%
de Acionistas

(3) DOMINÓ HOLDINGS
Assembleia Geral  
LTDA. 
Total   49.0%
de Acionistas

(1) COSTA OESTE
Assembleia Geral  
TRANSMISSORA DE
de Acionistas
ENERGIA S.A. 100%

(4) CANTAREIRA 
Assembleia Geral  
TRANSMISSORA DE ENERGIA 
de Acionistas
S.A. Total   49.0%

(1) NOVA ASA BRANCA I 
Assembleia Geral  
ENERGIAS RENOVÁVEIS 
de Acionistas
S.A. 100%

Assembleia Geral  
GE OLHO D’ÁGUA S.A 

100%
de Acionistas

CENTRAL GERADORA
Assembleia Geral  
EÓLICA SÃO BENTO DO
de Acionistas
NORTE I S.A.  100%

Assembleia Geral  
USINA DE ENERGIA EÓLICA 

GUAJIRU S.A. 100%
de Acionistas

Assembleia Geral  
(2) UEG ARAUCÁRIA LTDA. 

Total   60.0%
de Acionistas

(4) PARANAÍBA
Assembleia Geral  
TRANSMISSORA DE
de Acionistas
ENERGIA S.A. Total   24.5%

(1) NOVA ASA BRANCA II
Assembleia Geral  
ENERGIAS RENOVÁVEIS
de Acionistas
S.A. 100%

Assembleia Geral  
GE BOA VISTA S.A. 

100%
de Acionistas

CENTRAL GERADORA
Assembleia Geral  
EÓLICA SÃO BENTO DO
de Acionistas
NORTE II S.A. 100%

Assembleia Geral  
USINA DE ENERGIA EÓLICA 

JANGADA S.A. 100%
de Acionistas

(4) MATA DE SANTA
Assembleia Geral  
GENEBRA TRANSMISSÃO
de Acionistas
S.A. Total   50.1%

(5) UHE GOVERNADOR
Assembleia Geral  
JAYME CANET JÚNIOR
de Acionistas
(MAUÁ) Total   51.0%

(1) NOVA ASA BRANCA 
Assembleia Geral  
III

ENERGIAS RENOVÁVEIS
de Acionistas
S.A. 100%

Assembleia Geral  
GE FAROL S.A. 

100%
de Acionistas

CENTRAL GERADORA
Assembleia Geral  
EÓLICA SÃO BENTO DO
de Acionistas
NORTE III S.A. 100%

Assembleia Geral  
USINA DE ENERGIA EÓLICA 

MARIA HELENA S.A. 100%
de Acionistas

(4) GUARACIABA
Assembleia Geral  
TRANSMISSORA DE

ENERGIA (TP SUL) S.A. 
de Acionistas
Total   49.0%

(4) MATRINCHÃ
Assembleia Geral  
TRANSMISSORA DE

ENERGIA (TP NORTE) S.A. 
de Acionistas
 Total   49.0%

(5) UHE BAIXO IGUAÇU 
Assembleia Geral  

Total   30.0%
de Acionistas

(1) SANTA MARIA 
Assembleia Geral  
ENERGIAS RENOVÁVEIS 
de Acionistas
S.A. 100%

GE SÃO BENTO DO 
Assembleia Geral  
NORTE
de Acionistas
S.A. 100%

CENTRAL GERADORA
Assembleia Geral  
EÓLICA SÃO MIGUEL I S.A. 
de Acionistas
100%

Assembleia Geral  
USINA DE ENERGIA EÓLICA 

POTIGUAR S.A. 100%
de Acionistas

(3) FOZ DO CHOPIM
Assembleia Geral  
ENERGÉTICA LTDA Total   
de Acionistas
Total   35.8%

(1) SANTA HELENA
Assembleia Geral  
ENERGIAS RENOVÁVEIS
de Acionistas
S.A. 100%

Assembleia Geral  
CENTRAL GERADORA EÓLICA 

SÃO MIGUEL II S.A. 100%
de Acionistas

USINA DE ENERGIA EÓLICA 
Assembleia Geral  
ESPERANÇA DO NORDESTE 
de Acionistas
 S.A. 100%

(4) INTEGRAÇÃO
Assembleia Geral  
MARANHENSE TRANS. DE
de Acionistas
ENERGIA S.A. Total   49.0%

(2) BELA VISTA GERAÇÃO
Assembleia Geral  
DE ENERGIA S.A.  
de Acionistas
Total   99.9%

Assembleia Geral  
(1) VENTOS DE SANTO

URIEL S.A. 100%
de Acionistas

Assembleia Geral  
CENTRAL GERADORA EÓLICA 

SÃO MIGUEL III S.A. 100%
de Acionistas

USINA DE ENERGIA EÓLICA 
Assembleia Geral  
PARAÍSO DOS VENTOS DO 
de Acionistas
NORDESTE S.A. 100%

(2) ELEJOR - CENTRAIS
Assembleia Geral  
ELÉTRICAS DO RIO JORDÃO 
de Acionistas
Total   70.0%

(3) SERCOMTEL S.A. 
Assembleia Geral  
TELECOMUNICAÇÕES 
de Acionistas
Total   45.0%

(2) COMPANHIA
Assembleia Geral  
PARANAENSE DE GÁS - 
de Acionistas
COMPAGAS Total   51.0%

(3) DONA FRANCISCA 
Assembleia Geral  
ENERGÉTICA S.A. 
de Acionistas
Total   23.0%

Assembleia Geral  
(2) UEG ARAUCÁRIA LTDA. 

Total   20.0%
de Acionistas

(4) VOLTALIA SÃO MIGUEL DO 
Assembleia Geral  
GOSTOSO I PARTICIPAÇÕES 
de Acionistas
S.A. Total   49.0%

Assembleia Geral  
(3) CARBOCAMPEL S.A. 

Total   49.0%
de Acionistas

(4) PARANÁ GÁS 
Assembleia Geral  
EXPLORAÇÃO E PRODUÇÃO 
de Acionistas
Total   30.0%

(3) COPEL AMEC S/C LTDA.
Assembleia Geral  
(Em liquidação)
de Acionistas
Total   48.0%

20

(1) Wholly-owned subsidiary  (2) Controlled companies  (3) Related undertakings  (4) Jointly-owned subsidiaries  (5) Consortia
Note: The controlled UEG Araucária Ltda. holds a 19.31% stake in GBX Tietê II Empreendimentos Participações S.A.

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX2. COMPANHIA PARANAENSE DE 
ENERGIA  GRI 102-2, 102-5, 102-6, 102-7

COPEL’S ACTIVITY MAP GRI 102-4, 102-6

COPEL was created on October 26, 1954, in the 
form of a mixed-capital company, controlled by 
the State of Paraná. Currently, COPEL’s shares 
are  traded  on  B3  and  on  the  New  York  and 
Madrid Stock Exchanges. GRI 102-5

Largest  Paraná  company  in  equity  and  net 
income2,  COPEL  is  headquartered  in  Curitiba 
(PR)  and  operates  in  ten  Brazilian  states  (see 
map). Its business is generation, transmission, 
distribution  and  commercialization  of  energy, 
in addition to telecommunications and natural 
gas.  The  Company’s  electrical  system  is 
composed of a generator set of power plants, 
transmission  lines,  substations,  lines  and 
electricity  grids  of  the  distribution  system 
and  a  modern  optical  telecommunications 
system that integrates all the cities of Paraná. 

GRI 102-2, 102-3, 102-4

In  the  energy  segment,  the  main  customers 
in  the  regulated  market 
are  consumers 
(residences,  industry  and  commerce)  and 
consumers  in  the  free  market  (industry  and 
commerce),  conducted  and  supervised  by 
Aneel.  COPEL  Telecomunicações  mainly 
operates with corporate solutions in the 399 
municipalities  of  Paraná,  also  serving  retail 
customers  in  82  municipalities  of  the  State 
(see  COPEL  Telecomunicações  performance 
map on page 22). GRI 102-6 

MT

PR

RS

GO

MA

RN

BA

MG

SP

SC

TRANSMISSION LINE

WIND FARM

HYDROELECTRIC POWER PLANT

LINE OF DISTRIBUTION

SUBSTATION

OPTICAL FIBER RING 

21

2According to a survey conducted by Revista Amanhã, which selects the largest and best companies according to public information extracted from its financial statements.  

Information can be checked on the links: http://www.aen.pr.gov.br/modules/noticias/article.php?storyid=99579 e https://www.bemparana.com.br/noticia/copel-e-premiada-como-a-maior-empresa-do-parana

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXCOPEL TELECOMUNICAÇÕES OPERATIONS MAP GRI 102-6

22

Lorem ipsum

Lorem ipsum

Lorem ipsum

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX3. BUSINESS MODELS GRI 102-2

3.1. COPEL DISTRIBUIÇÃO | OVERVIEW

23

OVERVIEW

INPUTS PER  
DETAILED CAPITAL

DETAILED BUSINESS  
DEVELOPMENT

DETAILED VALUE  
GENERATION

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX24

OVERVIEW

INPUTS PER  
DETAILED CAPITAL

DETAILED BUSINESS  
DEVELOPMENT

DETAILED VALUE  
GENERATION

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX25

OVERVIEW

INPUTS PER  
DETAILED CAPITAL

DETAILED BUSINESS  
DEVELOPMENT

DETAILED VALUE  
GENERATION

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX26

OVERVIEW

INPUTS PER  
DETAILED CAPITAL

DETAILED BUSINESS  
DEVELOPMENT

DETAILED VALUE  
GENERATION

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX4. STRATEGIC REFERENTIAL
GRI 102-16. PRME 1, 2

COPEL’s actions and management decisions are oriented by the guidelines 
set forth in its Mission, Vision and Values, as follows.

Mission:  To  provide  energy  and  solutions  for  development  with 
sustainability.

Vision: To be a reference in the business in which it operates generating 
value in a sustainable way.

Values:
 »

Ethics:  Result  of  a  collective  agreement  that  defines  individual 
behaviors aligned to a common goal.

 » Respect for people: Consideration with others.

 » Dedication: Ability to engage intensely and completely in the work 
contributing to the achievement of the organization’s objectives.

 » Transparency:  Accountability  of  the  decisions  and  achievements 
of  the  Company  to  inform  its  positive  or  negative  aspects  to  all 
interested parties.

 » Safety and Health: Healthy working environment in which workers 
and managers collaborate to use a process of continuous improvement 
in the protection and promotion of the safety, health and well-being 
of all.

 » Responsibility:  Conduct  the  life  of  the  Company  in  a  sustainable 
way, respecting the rights of all interested parties, including future 
generations and the commitment to sustain all life.

 »

Innovation: Application of ideas in processes, products or services 
in order to improve something existing or build something different 
and better.

27

Governador Ney Braga Power Plant, Author: Carlos Borba

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXC o r p o r a t e   g o v e r n a n c e  

28

Governador Ney Braga Power Plant Author: Rosana Terezinha Borba

Copel 2018 Integrated ReportGRI 103-1, 103-2, 103-3

COPEL’s Corporate Governance model is based 
on  the  principles  of  transparency,  equity, 
accountability  and  corporate  responsibility, 
following best market practices and seeking the 
best results for stakeholders. These principles 
are  set  forth  in  a  Corporate  Governance  Policy 
with  guidelines,  objectives  and  commitments 
applicable to COPEL (Holding) and its wholly-
owned  subsidiaries  and,  where  applicable,  to 
other equity interests.

The  corporate  governance  practices  adopted 
by the Company comply with the requirements 
established  for  companies  listed  in  Level  1 
of  Governance  of  B3  -  Brasil,  Bolsa,  Balcão 
(formerly  BM&FBOVESPA),  and  have  as 
reference  the  Code  of  Best  Governance 
Practices of the Brazilian Institute of Corporate 
into  account 
Governance 
the  provisions  of  Federal  Laws  6,404  / 
1976  and  13,303  /  2016,  CVM  Instruction 
laws. 
586/2017 

and  other 

applicable 

(IBGC), 

taking 

GRI 103-1

So that the Company be permanently driven by 
ethical principles, all those acting on its behalf 
are governed by a Code of Conduct developed 
in accordance with COPEL’s values, the Global 
Compact Principles, best corporate governance 
practices  and  other  voluntary  commitments. 

GRI 103-2

29

5. CORPORATE GOVERNANCE 
PRACTICES
PRME 1, 2 

During  2018  COPEL  promoted  improvements 
in  its  Corporate  Governance  System,  aiming 
to  establish  best  practices  aligned  with 
its  strategic  benchmark  and  to  generate 
shared  value  to  stakeholders,  based  on  full 
compliance  with  legal  requirements,  to  the 
regulations  of  the  Securities  and  Exchange 
Commission (CVM), the B3 Issuer Regulations 
and  the  practices  established  by  the  United 
States  legislation  for  companies  listed  on  the 
New  York  Stock  Exchange.  This  guidance  is 
linked  to  the  Board  of  Directors’  guidelines 
and  strategic  objectives  “Maximize  the  value 
of  the  Company  in  a  sustainable  manner” 
and “Improve performance in governance and 
sustainability”.

Among  the  advances  related  to  corporate 
governance, the following stand out:

 »

 »

 »

the revision of the bylaws of COPEL (Holding) 
and its wholly-owned subsidiaries, as well 
as the internal regulations of the Company’s 
incorporated 
statutory  bodies,  which 
improvements in its governance structure, 
in  addition  to  those  envisaged  in  Federal 
Law 13,303/2016 State);

the publication of the Internal Tender    and 
Contracts Regulation;

the unified publication of the Annual Chart 
of Public Policies and Corporate Governance;

 »

 »

the publication of the Report on the Brazilian 
Code of Corporate Governance;

the  contracting  of  the  tool  to  carry  out  a 
procedure  of  integrity  check  (background 
check),  aiming  to  assist  the  process  of 
appointment  and  election  of  members  of 
statutory bodies; 

 »

the outsourcing of the Reporting Channel;

 »

the review of the Integrity Program;

 »

 »

the optimization of the Company’s Internal 
Control System;

of 

review 

the 
Policies:  Corporate 
Governance;  of  Sustainability;  of  Climate 
Change; of Related Party Transactions and 
Conflicts  of  Interest;  of  Communication; 
Integrated  Management 
of  Dividends; 
of  Corporate  Risks;  Investor  Relations; 
of  Information  Security;  of  Information 
Technology; and the Reporting Channel;

 » Creation of Policies: Managing the Effects 
of  Climate  Change;  of 
Integrity;  of 
Independent Audit Services; of Indication; 
of Shareholdings; of Sponsorship; 

 » The  implementation  of  actions  to  obtain 
the  certification  of  the  Highlight  Program 
on State Governance of B3.

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXBesides  these  advances,  another  one  that  deserves  attention  is  the 
management of fraud risks and corruption in operations, conflicts of interest, 
damage to reputation and anticompetitive practices.

COPEL’s approach to avoiding these risks is described on pages 37-41.

Certification in the Highlight Program on State Governance of B3

By understanding the relevance of the governance criteria of the Highlight 
Program  on  State  Governance  of  B37,  COPEL  has  been  improving  its 
governance  system,  which  has  contributed  to  obtaining  certification. 
The  work  was  primarily  aimed  at  adherence  to  the  State  Law,  and  in 
2018, the Company defined as strategic goal to obtain this certification.

Adjustments were made to statutes and regiments, review and creation 
of  corporate  policies  and  internal  regulations,  improvement  of  the 
information disclosed in the Reference Form and the process of evaluating 
the  performance  of  members  of  statutory  bodies,  among  others.  All 
adjustments made in the Governance System considered the measures 
of the Program, the requirements of the State Law and compliance with 
the practices recommended by CVM Instruction 586/2017.

In  December  2018  COPEL  became  the  first  state-owned  company  to 
receive  certification  in  the  Program,  obtaining  the  best  score  among 
those certified. The Company was also the only one to present the Code 
of Ethics of the High State Public Administration with the requirements 
of the Program.

30

7State  Governance  Highlight  Program  is  a  “Program”  of  B3  -  Brazil,  Exchange,  Counter  Market  which  is  aimed  at  state-owned 
companies that are open or in the process of opening the capital, with the objective of encouraging companies controlled directly 
or indirectly by federal entities (Union, States, Federal District and Municipalities) to improve their corporate governance practices. 
The  aim  of  the  initiative  is  to  contribute  to  the  restoration  of  the  relationship  of  trust  between  investors  and  state  companies, 
presenting  objective  and  concrete  measures  to  help  reduce  uncertainties  related  to  the  conduct  of  business,  the  disclosure  of 
information, especially regarding the achievement of the public interest and its limits, as well as the political component inherent 
in these companies.

Certification Trophy of the B3 Highlight 
Program on State Governance 
Author: Daniela Catisti

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX6. CORPORATE GOVERNANCE STRUCTURE 
GRI 102-18, 102-22

In accordance with the Bylaws, COPEL (Holding) is organized in a structure composed of six statutory bodies, with different 
levels of responsibilities and attributions, assisted by non-statutory bodies8.

Shareholders’ Meeting

Nomination and  
Evaluation Committee

Supervisory Board

Statutory Audit Committee

Board of Directors

Finance Commitee

Internal Audit

Executive Board

Permanent Compensation 
Committee

Chief Executive Office

Board of Ethical Guidance

Holding

Disclosure Committee

Chief Financial and  
Investor Relations Office

Chief Legal and Institutional 
Relations Office

Chief Corportate  
Management Office

Chief Business  
Develoopment Office

Chief Governance, Risk and 
Compliance Office

31

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXStatutory bodies

6.5. EXECUTIVE BOARD

6.1. SHAREHOLDERS’ MEETING

It is the maximum body of the Company with 
powers to deliberate on all businesses related 
to  its  corporate  purpose.  It  is  governed  by 
applicable law.

6.2. NOMINATION AND EVALUATION 
COMMITTEE*

Committee  with  competence  to  assist  the 
shareholder  in  verifying  the  compliance  of 
the  process  of  nomination  and  evaluation  of 
the  Directors,  tax  advisors  and  members  of 
statutory  committees  of  COPEL  (Holding), 
its  wholly-owned  subsidiaries,  and  may  be 
extended  to  its  direct  and  indirect  equity 
interests, pursuant to applicable legislation.

6.3. SUPERVISORY BOARD

Independent  body  of  the  Board  of  Directors, 
which  has  the  purpose  of  supervising  the 
actions  performed  by  directors  and  board 
members  and  expressing  an  opinion  on  the 
Company’s accounts.

6.4. BOARD OF DIRECTORS

Strategic  and  collegiate  decision-making  body, 
responsible  for  defining  the  Company’s  superior 
orientation, ensuring the protection of its assets the 
achievement of its social objective, as well as being 
responsible for guiding the board to maximize return 
on investment, adding value to the business.

Executive  management  and  representation 
body of COPEL (Holding), with responsibility for 
ensuring the regular operation of the Company, 
in  line  with  the  general  strategy  outlined  by 
the  Board  of  Directors.  It  is  composed  of  a 
Chief  Executive  Officer,  a  Chief  Corporate 
Management  Officer,  a  Chief  Financial  and 
Investor  Relations  Officer,  a  Chief  Legal  and 
Institutional Relations Officer, a Chief Business 
Development Officer, a Chief Governance, Risk 
and Compliance Officer. The company also has 
a Chief Asistant Officer.

COPEL’s (Holding) Chief Financial and Investor 
Relations  Officer  is  responsible  for  exercising 
the  unpaid  function  of  Chief  Financial  Officer 
of  the  wholly-owned  subsidiaries,  unless 
specific  legislation  determines  an  exclusive 
Chief Officer.

It  is  incumbent  upon  the  Company’s  Chief 
Legal  and  Institutional  Relations  Officer  to 
perform the unpaid function of Chief Legal and 
Institutional  Relations  Officer  of  COPEL  GeT, 
COPEL DIS, COPEL Energia and COPEL REN.

6.6. STATUTORY AUDIT COMMITTEE*

Advisory  body  to  the  Board  of  Directors, 
composed  mostly  of  independent  directors, 
selected  among  the  members  of  the  Board 
of  Directors  and  in  accordance  with  the 
applicable  legislation.  This  body  is  intended 
to  protect  the  interests  of  shareholders  and 
other stakeholders by monitoring the quality of 

8The bodies marked with an asterisk are shared with the wholly-owned subsidiaries of COPEL (Holding).

financial statements and internal controls, and 
the  organization’s  compliance,  integrity  and 
risk management.

6.7. NON-STATUTORY BODIES

6.7.1. Board of Ethical Guidance* 

Body linked to the Presidency, whose purpose 
is  to  ensure  that  COPEL’s  ethical  and  moral 
position remains high in society.

6.7.2. Disclosure Committee*

Body  linked  to  the  Finance  and  Investor 
Relations  Department  whose  purpose  is  to 
manage the Company’s Policy for Disclosure of 
Information and Preservation of Confidentiality 
and is responsible for approving the information 
to be disclosed to the market and for monitoring 
and providing privileged information to the area 
responsible for communicating with regulators 
and other agents of the capital market.

6.7.3. Finance Committee (ad hoc)

Committee to advise the Board of Directors of 
COPEL  (Holding),  with  a  view  to  maximizing 
the return of related to economic and financial 
matters  of  the  Company,  its  wholly-owned 
controlled and affiliates subsidiaries.

6.7.4. Permanent Compensation Committee

Body  linked  to  the  Corporate  Management 
Department  responsible  for  preparing  and 
the 
proposing  a  policy 

for  determining 

32

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXcompensation of the managers and fiscal councilors of COPEL’s wholly-
owned subsidiaries, controlled and affiliated companies.

6.7.5. Internal Audit

An  independent,  non-statutory  body  responsible  for  assessing  the 
effectiveness  of  the  risk  management  process  and  the  adequacy  of 
treatment actions and internal control mechanisms, as well as providing 
advice  to  the  Fiscal  Council,  Board  of  Directors,  Statutory  Audit 
Committee, Executive Board and other business areas.

Interest conflicts  GRI 102-25

In  the  Company’s  Bylaws,  the  Company,  its 
shareholders, directors and members of the Fiscal 
Council undertake to resolve, through arbitration, 
all matters involving conflicts of interest.

The  internal  regulations  of  the  statutory  bodies 
detail  the  procedures  for  resolving  conflicts 
of  interest,  observing  IBGC’s  best  corporate 
governance practices.

33

Author: Daniela Catisti

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXComposition of members of statutory bodies according to diversity criteria GRI 102-22, 102-23, 405-1

Statutory 
bodies

Term

Total 
members

Board of Directors

Administrative Council1

Fiscal Council

Statutory Audit 
Committee

Total

2 years, maximum 
of 3 consecutive 
renewals

2 years, maximum of 3 
consecutive renewals

2 years, maximum of 2 
consecutive renewals

2 years, maximum of 3 
consecutive renewals

7

9

5 members and 5 
substitutes

5

25²

% in 
relation 
to total 
members

85.71%

14.28%

0.00%

42.85%

57.14%

Gender

Members

6

1

0

3

4

Men

Women

Under 30 
years

Between 30 
and 50 years

Over 50 
years

 Remarks:

Members

6

3

0

2

7

% in 
relation 
to total 
members

66.67%

33.33%

0.00%

22.22%

77.78%

Members

9

1

Age Group

0

5

5

% in 
relation 
to total 
members

90.00%

10.00%

0.00%

50.00%

50.00%

Members

3

2

0

2

3

% in 
relation 
to total 
members

60.00%

40.00%

0.00%

40.00%

60.00%

Members

202

52

0

10

152

% in 
relation 
to total 
members

80.00%

20.00%

0.00%

40.00%

60.00%

34

1. The composition of the Board of Directors considered the shareholders’ agreement between the Government of the State of Paraná and BNDES Participações S.A. - BNDESPAR, which expired on 

December 22, 2018.

2. Disregarding the members of the Audit Committee and the Chairman of COPEL (Holding), as they are all members of the Board of Directors. 

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXMen
Women

Under 30 years
Between 30 and 50 years
Over 50 years

Percentage of representatives of statutory bodies (by gender) | GRI 405-1

2016
95%
5%

2017
84%
16%

Percentage of representatives of statutory bodies (by age group)| GRI 405-1

2016
0%
20%
80%

2017
0%
28%
72%

2018
80%
20%

2018
0.00%
36.00%
64.00%

7.  INDICATION  AND  EVALUATION  OF  PERFORMANCE  OF 
THE MEMBERS OF THE STATUTORY BODIES

7.1. INDICATION AND APPOINTMENT PROCESS GRI 102-24

The process of indicating the members of the statutory bodies complies 
with  the  provisions  set  forth  in  COPEL’s  Bylaws,  applicable  legislation 
- Federal Laws 6,404 / 1976 and 13,303 / 2016 - and in the normative 
deliberations  of  the  Control  Council  of  State  Companies  /  PR  (CCEE). 
This  process  is  guided  by  the  Nomination  Policy  and  regulated  by  an 
internal administrative rule.

Through  this  disclosure,  the  other  shareholders  are  called  to  present 
their candidates. There is also a vacancy for an employee representative, 
which is filled by means of an application process and open election to 
all employees.

The Nomination Policy establishes the basic principles to be considered in 
the nomination process, which recognize the importance of the diversity 
of training, qualifications and experiences, including in relation to gender, 
religion, age and race. In addition, the Policy defines the guidelines to 
be followed by the nominees, among them the sustainable management 
of the business and the generation of value for the company for which 
it was indicated.

Candidates’ independence requirements are verified in accordance with 
legal  requirements,  CVM  regulations,  and  practices  established  by  US 
law for listed companies on the New York Stock Exchange.

7.2. PERFORMANCE ASSESSMENT OF STATUTORY BODIES

GRI 102-28

Based  on  the  indications  of  the  controlling  shareholder  (Paraná  State 
Government), the verification of the minimum requirements and absence 
of  obstacles  to  names  by  the  CCEE  is  carried  out,  complemented  by 
the  background  check  procedure  carried  out  by  the  COPEL  Board  of 
Governance,  Risk  and  Compliance.  After  attesting  the  compliance  of 
the nominations, the names of nominees are disclosed on the Investor 
Relations website, according to CVM regulations.

The  process  of  evaluating  the  performance  of  the  statutory  bodies 
of  COPEL  (Holding)  and  its  wholly-owned  subsidiaries  is  carried  out 
annually,  in  a  collective  manner  (pairs  and  body)  and  individual  (self-
assessment), in accordance with applicable legislation and best practices 
of corporate governance. The process has been conducted since 2016 
by  independent  consultants  and  approved  by  the  Board  of  Directors, 
with a participative and multilateral character. It also contemplates the 
evaluation of the Secretariat of Corporate Governance in relation to the 
services rendered to statutory bodies.

35

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXIn 2018 the performance evaluation process had its cycle changed for 
the period from January to September, to enable the consolidation and 
presentation of the final results, except for the results of the quantitative 
evaluations of the Board of Directors in the criterion “Business Result”, 
which is based on indicators related to corporate strategic objectives.

The result of the evaluation process includes the identification of actions 
to improve the performance of statutory bodies and decision making. 

7.3. DEVELOPMENT

GRI 102-27, 205-2

function, the course “Governance and Capital Market Improvement for 
Public Companies and Mixed Economy Companies” was conducted by 
the Brazilian Institute of Corporate Governance.

In  addition,  workshops,  lectures  and  trainings  were  conducted  in  the 
distance  learning  mode  (EaD),  in  modules  that  address  the  following 
topics: Code of Conduct, Transaction with Related Parties and Conflicts 
of  Interest,  Anti-Corruption  Law,  Risk  Management  Policy,  Internal 
Control, COPEL Policies and Corporate Law and Capital Markets.

The data on the participation of members of the governing bodies and 
employees  in  initiatives  of  this  type  are  listed  in  the  following  tables.  

In 2018, a continuation of the development process of COPEL’s (Holding) 
directors,  counselors  and  fiscal  council  members  and  their  equity 
interests,  it  was  established  a  development  plan  that  provides  for  32 
hours of training, in compliance with the requirements of Federal Laws 
12,846/2013 and 13,303/2016. With the objective of disseminating the 
best  practices  of  corporate  governance  and  the  legal  aspects  of  the 

GRI 205-2

Improvement in Governance and Capital Markets for Directors of Public Companies and Mixed Economy 
Societies

66 members of statutory bodies

Participation in related training – GRI 102-27

Training

Number of participants

Code of conduct

4,930 employees
102 trainees
23 administrators

State Law, Corporate Governance, Corporate Strategy, Internal Control and Strategic Management of 
Corporate Risks

26 managers of COPEL (Holding) and 
wholly-owned subsidiaries

Communication and training in the Anti-Corruption Law for corporate governance bodies – GRI 205-2

Board of Directors
Employees
Total

Total
34
7,611
7,645

Training Participants
26
4,938
4,964

% of participants in relation to total
76
65
65

36

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX8. INTEGRITY

8.1. INTEGRITY PROGRAM GRI 102-16

Integrity  Program, 

The  COPEL 
reviewed 
and  approved  by  the  Company’s  Board  of 
Directors in August 2018, specifically focuses 
on  anti-corruption  measures  adopted  for  the 
prevention,  detection  and  remediation  of 
acts  harmful  to  the  Company,  involving,  for 
example, the occurrence of bribery, kickback, 
conflicts of interest, fraud in bidding processes 
and payments, among others.

The  program  is  supported  by  the  Code  of 
Conduct, which has been in force since 2003 
and  is  reviewed  periodically,  and  also  public 
consultation  every  four  years.  The  document 
incorporates  COPEL’s  values,  the  principles 
of  the  UN  Global  Compact  and  Corporate 
Governance,  and  presents  a  set  of  behaviors 
related to integrity, compliance, transparency, 
safety  and  health,  social  and  environmental 
responsibility,  respect  and  relationship  with 
segments in which the Company operates.

It is the guiding instrument for the acts of all 
persons engaged in activities on behalf of the 
Company  and  its  shareholdings,  establishing 
parameters  of  conduct 
for  employees, 
members of the Board of Directors, of Councils 
and of Committees, trainees, suppliers, service 
providers and contracted. It is widely disclosed 
among  all  such  audiences  and  the  guidance 
for  their  use  by  suppliers  is  contained  in  the 
Supplier’s Manual.

It  should  be  noted  that  non-compliance  with 
the  principles  and  commitments  expressed  in 
the  Code  of  Conduct  subjects  the  individual 
to  the  penalties  provided  for  in  a  standard  of 
functional discipline. The document is available 
to  all  interested  parties  on  the  company’s 
website.

This project considered, among other steps, the 
revision and import of the control base for the 
SAP GRC PC, which has mechanisms for the 
automated  management  of  the  controls  from 
the  available  solutions  in  the  system,  making 
the process more agile, secure and integrated 
between the involved.

Another  highlight  was  the  expansion  of  the 
scope  of  the  Risks  and  Controls  Matrix,  also 
incorporating  other  companies  of  the  COPEL 
group,  providing  greater  security  for  the 
Company,  its  administrators,  investors  and 
employees involved in the activity, as well as 
ensuring  its  continuity  in  the  environment  in 
which it acts.

Due to the complexity and comprehensiveness 
of  the  process,  it  was  conducted  with  the 
support of specialized consulting.

Project Highlights

18 companies involved in the scope
83  cases  visited  during  the  review  of 
controls
1.534  revised  controls  -  consider  SOx, 
operational and compliance controls

8.1.1.  Disclosure  of  the  Integrity  Program 

GRI 404-2, PRME 1, 2, 3

The  dissemination  of  the  Integrity  Program 
and  other  compliance  initiatives  is  made 
periodically by electronic means throughout the 
Company.  The  Program  is  also  fully  available 
for consultation through the Compliance Portal.

COPEL’s business partners are informed about 
the  anti-corruption  measures  adopted  by  the 
Company, as well as its policies and standards, 
through  workshops,  lectures  and  events,  and 
the  Supplier’s  Manual,  which  is  accompanied 
by a Statement of Science and Commitment, 
which must be signed and delivered to COPEL.

8.1.2. Internal Control Optimization Project

In  order  to  contribute  to  the  effectiveness  of 
the  Integrity  Program,  in  compliance  with  the 
legislation  (Federal  Law  No.  12,846/2013  and 
Federal  Decree  No.  8,420/2015  and  Federal 
Law  No.  13,303/2016)  and  in  maintenance  of 
compliance  with  the  SOX  Law,  in  2018,  the 
Company  implemented  the  Internal  Control 
Optimization  Project,  whose  objective  was  to 
update the Risk and Control Matrix, which was 
now managed through the SAP GRC PC System.

37

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX8.2. ANTICORRUPTION PRACTICES

GRI 103-1, 103-2, 103-3, PRME 1, 2, 3

COPEL  emphasizes  that  the  fight  against  corruption  is  everyone’s 
responsibility,  as  this  problem  affects  the  development,  reliability  and 
sustainability of companies. The perception that corruption affects not 
only the public administration, but also the economic order, has mobilized 
Brazilian  society  in  this  decade.  This  mobilization  has  generated  quite 
advanced national legislation, which has as its main target the companies, 
since  these  are  the  economic  engine  of  the  Country  and  are  directly 
involved in the most notorious cases of corruption in recent history. The 
Anti-Corruption Law and its Decree No. 8,420 brought obligations such 
as the implementation of Integrity Programs and sanctions such as the 
administrative and civil liability of legal persons for the practice of acts 
against the public administration, national or foreign.

Non-compliance with legislation entails risks that can compromise the 
long-term  business  of  organizations,  where  integrity  mechanisms,  if 
effective,  reduce  financial  losses,  promote  trustworthiness  in  relation 
to  the  market  and  society,  and  improve  the  workplace,  as  they  offer 
instruments to curb unethical behavior. This anti-corruption apparatus is 
also considered as an attenuator in the case of isolated criminal cases. 
Depending on the magnitude of the case, this can mean, for a company, 
the difference between remaining active or shutting down.

COPEL’s Integrity Program has a specific focus on prevention, detection 
and  remediation  measures  of  acts  harmful  to  the  Company,  involving 
bribery,  kickback,  conflicts  of  interest,  fraud  in  bidding  processes, 
payments, among others. It allows the integrated management of internal 
controls and is a planned environment to provide reasonable assurance 
that  the  authorizations  and  records  of  the  financial  transactions  are 
carried  out  properly  so  as  to  allow  the  preparation  and  disclosure  of 
financial reports in accordance with current standards. The structure of 
internal controls follows the standards of the Committee of Sponsoring 
Organizations  of  the  Treadway  Commission  (COSO),  which  is  an 
internationally recognized framework. COPEL uses tools provided by the 
ERP-SAP system.

The Integrity Program and the Code of Conduct are the most important 
guiding instruments for preventing and combating corruption, but COPEL 
has other complementary documents to the topic: The Corporate Risk 
Integrated  Management  Policy,  the  Related  Party  Transactions  Policy, 
the Integrity Policy, the Reporting Channel Policy and the Administrative 
Standard for the Prevention and Treatment of Fraud and Corruption. The 
policies apply to COPEL (Holding), its wholly-owned subsidiaries and its 
controlled. The norm is followed by all, except for the subsidiaries, for 
which it serves as a recommendation. These materials are in line with 
the US Foreign Corrupt Practices Act (FCPA) of 1977 and the Sarbanes-
Oxley Act of 2002 and the COSO. The policies were reviewed in 2018 
and  the  standard  is  reviewed  every  three  years,  with  the  next  update 
due in 2021.

The  operational  processes  are  evaluated  annually  for  risks  related  to 
errors  or  fraud  that  could  interfere  with  the  results  of  the  financial 
statements. The process begins in October, when internal controls are 
audited  by  the  internal  auditors  and  the  independent  auditor,  and  the 
results are reported to the Administration. The tests are completed by 
assessing the severity and magnitude of deficiencies at the time of filing 
Form 20-F in the Securities and Exchange Commission (SEC) in April of 
each year.

Also,  annually,  the  Risk  and  Compliance  Management  areas  elaborate 
the  Fraud  and  Corruption  Risk  Matrix,  with  the  purpose  of  identifying 
the risks and their relationship with the Company’s business processes. 
This document outlines the treatment actions for identified vulnerabilities 
and impacted target audiences.

Considering COPEL (Holding) and its wholly-owned subsidiaries, 100% 
of  COPEL’s  operations  were  subject  to  a  risk  assessment  related  to 
corruption. During this evaluation, corruption cases were not identified 
in 2018.  GRI 205-1 205-3

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX 
uaricana Power Plant, Author: Daniela Catisti

COPEL  adopts  the  principles  of  the  United  Nations  Global  Compact,  of  which  it  has  been  a 
signatory since 2000, which encompass the fight against corruption in all its forms, including 
extortion and bribery. In 2014 the Company also adhered to the Call to Action for Governments 
in  the  Fight  Against  Corruption  statement  and,  in  the  following  year,  the  Corporate  Pact  for 
Integrity  and  Against  Corruption,  reaffirming  its  commitment  to  transparency  and  this  fight. 
It  also  expressed  its  support  for  the  UN  Agenda  2030  movement  in  its  efforts  to  promote 
sustainability, ethical conduct and best corporate governance practices. In addition, its principles 
are  based  on  the  Charter  of  Principles  of  Social  Responsibility,  the  UN  Convention  against 
Corruption and the Organization for Economic Cooperation and Development (OECD) guidelines.

Performance against the 2018 targets

COPEL had as targets for the year to implement certain practices related 
to  conduct  and  corruption.  These  goals  are  outlined  below,  along  with 
their implementation status.

Goals

Status

Implementation of the outsourced reporting 
channel

Background check (integrity due diligence 
procedure) for critical suppliers

Training on updating the Code of Conduct

Implemented in June 2018

Internal Regulation - NAC 030913 
Suppliers and Partners Integrity 
Evaluation published in November 
2018
Training of the Code of Conduct was 
made available as soon as its update 
was approved in the 166º RECAD of 
03/13/2018

39

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX8.3. COMMUNICATION CHANNELS

GRI 102-17, 102-43, 103-3

In  order  to  receive  opinions,  criticisms,  complaints,  complaints  and 
inquiries, COPEL provides communication channels that, in addition to 
contributing to the fight against fraud and corruption, also increase the 
organization’s relationship with its stakeholders.

The  Company  encourages  these  parties  to  record  any  situation  that 
indicates  violation  of  ethical  principles,  policies,  norms,  laws  and 
regulations or other improper conduct.

                             Report Abuse

Complaints received by the Reporting Channel in 2018
120 founded
78 unfounded
67 complaints with insufficient content or data
77 pending
28 untreated by the Reporting Channel, for which demonstrators
were given guidance on the use of the appropriate channel

                  Copel Distribuição Ombudsman 

Suggestions, complaints and denunciations

Aiming at improving and enhancing the perception of the guarantee 
of anonymity to the complainant, COPEL made available to its internal 
and external public, on June 14, 2018, its new Reporting Channel, 
managed by a contracted company through a bidding process. The 
initiative is part of the set of measures that are being adopted with 
the objective of strengthening the Company’s governance. With the 
outsourcing, the number of reports received only in 2018 reached 
more  than  48%  of  all  communications  accumulated  since  2005, 
the year in which Copel deployed its first Channel.

All complaints are treated in a confidential manner, which guarantees 
anonymity, confidentiality and protection of the protester. COPEL 
encourages  the  filing  of  complaints  about  fraud,  corruption, 
non-compliance  with  laws,  norms  or  the  Code  of  Conduct,  and 
other  illegal  acts  or  irregularities  that  involve  finance,  auditing  or 
accounting.  GRI 102-17

0800 643-5665 

https://www.conformidade.com.br/CanalCopel/

Available 24 hours a day, 7 days a week

Open to internal and external audiences

40

0800-647-0606

ouvidoria@copel.com

Available on weekdays, from 8 am to 6pm

Rua Professor Brasílio Ovídio da Costa, 1703, Santa Quitéria
Curitiba (PR) – CEP 80310-130

Receive manifestations personally

Open to internal and external audiences

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX 
               Copel Telecomunicações Ombudsman

Suggestions, complaints and denunciations

0800-649-3949

ouvidoriatelecom@copel.com

Available on weekdays, from 8am to 6pm

Rua Comendador Araújo, 614, Batel
Curitiba (PR) – CEP 80420-000

Receive manifestations personally

Open to internal and external audiences

                     Analysis Commission of Moral  
                   Harassment Reporting  (CADAM)

Commission of attendance and support for every employee 
who is a victim of bullying in the workplace. The information 
is confidential and both the complainant and the defendant 
have a guarantee of identity preservation

cadam@copel.com

Available on demand

Open to the internal public only

                   Ethics Guidance Board  (COE)

Advisory  body  that  appreciates  and  issues  guidance  on 
processes related to ethical conduct in the Company, with 
a maximum deadline of 90 days for final response

conselho.etica@copel.com

Available on demand

Open to internal and external audiences

Demands handled by COE in 2018
53 complaints
35 queries

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX9. RISK MANAGEMENT

9.1. RISK MANAGEMENT

GRI  102-11, 102-15, 102-29, 103-1, 103-2, 103-3

Identifying and responding proactively to events with potential to affect 
strategic objectives is critical to the sustainability of any company. Not 
only  because  this  is  an  activity  directly  linked  to  the  perenniality  and 
image of organizations, but also because it is a demand of investors and 
other financiers of the business.

At  COPEL,  the  seriousness  with  which  this  matter  is  dealt  with  is 
expressed in the Corporate Risk Integrated Management Policy, which 
establishes that risk maintenance must be maintained at adequate levels. 
According to the document, this process is divided into five macro stages: 
identification, evaluation, treatment, monitoring and communication. This 
COPEL model is based on the Committee of Sponsoring Organizations of 
the Treadway Commission - Enterprise Risk Management (COSO - ERM) 
and  the  Corporate  Governance  Best  Practices  Code  of  the  Brazilian 
Institute of Corporate Governance (IBGC).

Risks are measured in terms of impact (or consequence) and probability, 
and are classified as:

 »

Inherent, when they exist before the adoption of treatment actions 
that aim to alter the probability or the impact of materialization; and

 » Residual, if remaining after the adoption of actions of treatment of 

inherent risk.

The main risks that affect COPEL and its wholly-owned subsidiaries, as 
well as the mitigation measures adopted, are described throughout this 
document. Further information on this matter is available on Form 20-F 
and on the Company’s website. COPEL is aware that failure to properly 
manage its risks can generate financial losses, damage to reputation and 
operations, or damage to environmental resources and society.

42

As  part  of  the  process  of  defining  Strategic  Planning  2018-2027, 
COPEL  reviewed  the  strategic  risks  associated  with  its  operations  at 
the end of 2017. The work consisted in identifying and analyzing risks, 
defining  a  control  plan  and  contingency,  and  determining  actions  of 
monitoring. Throughout 2018, strategic risks were monitored quarterly, 
and periodically reported to the Statutory Audit Committee and to the 
Board of Directors.

9.2. COPEL RISK MANAGEMENT

GRI 102-15, 102-29, 102-30

RISK MANAGEMENT MODEL

The  risk  management  model  adopts  parameters  of  risk  appetite, 
considering the probability of its occurrence and its financial, operational, 
image  and  socio-environmental  impacts,  and  provides  tools  for  its 
treatment and mitigation.

Governador Ney Braga Power Plant, Author: Carlos Borba

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXGUIDELINES FOR RISK MANAGEMENT

Integrated Corporate Risk Management and Internal Regulations Policy

Risks

Impacts

Strategy
Risks associated with senior management decision-making and 
strategic planning

Substantial loss in Copel's economic value

Reputation
Negative Advertising

Losses due to the deterioration of Copel's market brand, customers and 
regulators bodies

Market
Changes in market prices, such as exchange and interest rates,
and of the shares

Liquidity
Insufficient resources, cash or other financial assets

Impairment of fair value or future cash flows of financial instrument

Impossibility to settle obligations on due dates

Credit
Failure of customers to fulfill their contractual obligations

Difficulty in receiving amounts billed to clients or counterparts in 
financial instrument

Disclosure
Possibility of issuing financial, managerial, regulatory, fiscal, statutory, 
incomplete, inaccurate or untimely reports

Processes
Ineffectiveness and inefficiency of Copel’s operations, including 
financial performance targets, operational
Information Technology
Vulnerabilities in access control, role segregation failure, policy 
violation, external attacks, IT outages, improper information change or 
disclosure

Copel penalty with fines or other sanctions

Losses resulting from failure, deficiency or inadequacy of internal 
processes, people and systems, or external events

Unauthorized access to Company data and information

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXRisks

Impacts

Social and environmental
Impacts of Copel’s operations on society and the environment. It is 
also related to severe climatic events resulting from climate change, 
the scarcity of natural resources or the mobilization of communities

Projects
Risks related to generation, transmission, distribution, 
telecommunications, research and development projects, among others

Laws and regulations
Non-compliance with environmental, labor, tax and regulatory laws to 
which Copel is subject, including internal policies and standards

Fraud and corruption
Theft of physical assets, agency of information, diversion of financial 
resources, conflict of interests, influence traffic, bribery, kickback, 
collusion with suppliers and clients, among others 

Impacts on the reputation and assessment of the Company by the 
supervisory bodies. It may also cause disruption in the rendering of 
services or damage to energy production.

It may imply additional costs, delay in delivery of the project and 
assessment by regulators

Performance by regulatory agencies

Financial losses, fines, sanctions and penalties by regulatory agencies, 
and deterioration of Copel's image

RISK PROTECTION INSTRUMENTS

RESPONSIBLE FOR RISK MANAGEMENT

 » Approvals and segregation of duties

 » Administrative Council

 »

Incident reporting and control practices

 » Statutory Audit Committee

 »

 »

Periodic review of risks and associated controls, according to their level 
of exposure

 »

Executive Board

 » Board of Governance, Risk and Compliance

Periodic reports to the Statutory Audit Committee and to the Board of 
Directors

 »

Internal Audit

44

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXo p e r a t i o n a l   e f f i c i e n c y

45

Governador Bento Munhoz Power Plant Author: Guilherme Pupo

Copel 2018 Integrated ReportGRI 103-1, 103-2, 103-3

Ensuring  operational  efficiency  is  a  commitment  of  COPEL,  which 
understands that failures in this regard constitute a significant risk to the 
business. If the Company does not reach the minimum level in the plants 
with dispatch9 centralized by the National Electric System Operator (ONS), 
it may suffer losses of revenue and physical guarantee.

The  targets  are  defined  with  technical  criteria  and  are  demanding,  but 
COPEL has been meeting them annually, especially for its planning. In terms 
of generation, the availability of the generating plant is around 93.00%, but 
there are plants that have reached availability above 95% in 2018. Regarding 
the  transmission,  the  availability  indicator  currently  has  a  performance 
above 99%. On a yearly basis, the ONS issues a performance report, which 
indicates the position of organizations in relation to the industry average for 
the various indices related to generation and transmission efficiency. In the 
last three years, COPEL has been above this average. GRI EU30

The Company must also meet Aneel’s expectations, as well as the average 
maintenance  cost  (maintenance  cost  percentage  in  relation  to  the  total 
operating cost of the plant in the previous year). This value must be informed 
in the Declaration of Self-Assessment and Operational Performance (Dardo), 
required by that agency.

The main risk for COPEL’s operating efficiency is the unavailability of the 
generating unit due to equipment failures, which may result in loss of the 
generation  function,  that  is,  the  power  to  produce  power  at  the  plant. 
Occurrences  of  this  nature  impact  on  the  availability  of  the  generating 
set  and  the  rate  of  failure.  To  avoid  this  problem,  COPEL  continuously 
monitors the performance of its equipment. Annually, availability and failure 
rate  projections  are  performed,  based,  respectively,  on  maintenance  stop 
schedules and on performance historic at the generating plants. COPEL also 
maintains an operating reserve for equipment that presents greater difficulty 
in immediate replacement. In addition, the Company executes a biweekly 
event analysis program, finding causes of loss of generation function, which 
allows  defining  means  to  prevent  them  from  repeating  in  other  plants. 
This process involves maintenance and operation teams and maintenance 

engineering. In addition, the preventive maintenance plan is followed to the 
letter, with monthly monitoring.

Those  responsible  for  managing  operational  efficiency  are  the  area  of 
technical management, which determines the performance metrics, and the 
Superintendence of Energy Generation and Transmission. Operational areas 
inform and act on failures. Power plants, transmission lines and substations 
are serviced by its own maintenance teams. The Maintenance Engineering, 
installed in Curitiba, takes care of the support to more complex questions, 
that extrapolate the competences of the field teams.

The software operation management was developed internally by COPEL’s I. 
T. One of such programs has now been modernized to support Transmission 
Intervention Programming. 

It should be noted that the operation and maintenance processes of all power 
generation  plants  have  been  certified  to  ISO  9001  (Quality  Management 
Systems) since 2005. In 2018, the processes of operation and maintenance 
of  energy  transmission  infrastructure  were  also  certified.  In  the  same 
year, COPEL GeT finalized the mapping of the processes of operation and 
maintenance of generation and transmission. This initiative has evolved to 
identify risks related to these processes.

The  subsidiary  also  seeks  to  maintain  close  contact  with  its  partners. 
Three  to  four  times  a  year,  those  responsible  for  operational  efficiency 
management meet with the operational areas of these partners to identify 
possible deviations from the common procedures. The maintenance team 
has  developed  a  generation  management  manual,  which  should  be  used 
by these plants. In this document, all generation maintenance activities are 
listed. A similar manual is being drafted for transmission, with the purpose 
of unifying the various documents available on this topic.

At COPEL Telecom, internal processes are constantly reviewed and those that 
are critical to the business pass annually by internal audit. The subsidiary also 
holds periodic meetings, called Critical Review Meetings (RACs), based on the 
Management Excellence Model (MEG) of the National Quality Foundation, in 
which it tracks the indicators and events related to a given period in order to identify 

9Provision of generation by the generating park.

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXdeviations and propose preventive and corrective actions. The standard of quality of services is regulated 
through performance indicators practiced by the market and monitored by the National Telecommunications 
Agency (Anatel). Telecom’s goal is to benchmark these indicators.

COPEL Distribuição also adopts the MEG and monitors its performance in operational efficiency by the RACs. 
For indicators that do not meet the defined criteria and agreed as targets, action plans are prepared according 
to the methodology of the 3 Generations Report, which identifies the problematic points that prevented each 
indicated and the proposals for the recovery of results.

The availability of electricity is guaranteed through the process called Operation of Distribution Grids, which 
involves  the  planning  of  networks  in  the  medium  and  long  term,  in  addition  to  short-term  actions.  The 
distribution systems are divided according to the voltage class: medium voltage (13,8 Kv and 34,5 Kv) and 
high voltage (69 Kv, 88 Kv and 138 Kv). For the medium voltage system, the planning uses consumption and 
demand data for market growth and substation measurements. For the high voltage system, the planning 
uses  the  same  data,  plus  those  provided  by  the  National  System  Operator  (ONS)  and  the  EPE  (Energy 
Research Company), with whom COPEL develops several studies.  GRI EU6

The grids are simulated considering the vegetative growth of a certain region and, from the results, are 
planned systemic works to supply the energy demand of the consumers.

At COPEL Comercialization, the management is done through the monitoring of process indicators and action 
plans defined in the Performance Analysis Meetings (RADs), held monthly, also in accordance with the MEG 
methodology. Quarterly, Strategic Analysis Meetings (RAEs) are held, during which the indicators of the 
management contract of COPEL COM, available in the Strategic Management System (SGE), are evaluated.

The results of the indicators Equivalent Duration of Interruption per Consumer Unit due to interruption of 
internal origin to the distribution system (DECi) and Interruption Frequency of Interruption per Consumer 
Unit due to interruption of internal origin to the distribution system (FECi) have been improving since 2014, 
due both to investments in works carried out throughout the distribution system and to the increase in 
maintenance and preventive inspections, aiming at improving performance and expansion. GRI EU28, EU29

47

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX9.3. QUALITY OF SUPPLY AND ENERGY LOSSES

The  results  of  the  indicators  Equivalent  Duration  of  Interruption  per 
Consumer Unit due to interruption of internal origin to the distribution 
system (DECi) and Equivalent Frequency of Interruption per Consumer 
Unit  due  to  interruption  of  internal  origin  to  the  distribution  system 
(FECi) have been improving since 2014, due to both to investments in 
works carried out throughout the distribution system, as well as to the 
increase in maintenance and preventive inspections, aiming at improving 
performance and expansion. GRI EU28, EU29

Evolution of DECi (DECi measured in hours and hundredth hours)

13.67

10.82

10.46

10.31

2015

2016

2017

2018

Evolution of FECi (interruptions)

8.33

7.23

6.83

6.22

2015

2016

2017

2018

Energy losses are inherent in the nature of the process of transformation, 
transmission and distribution of electric energy. In 2018, global distribution 
losses - technical, non-technical and basic grid - accounted for 9.7% of 
the  energy  injected  into  the  distribution  system.  This  percentage  rose 
slightly compared to that observed in 2017, but within the same levels 
of previous years. Technical losses, on the same basis, registered a small 
reduction, while non-technical losses, on the other hand, increased by 
approximately 0.7 pp in 2018. GRI EU12

Evolution of transmission and distribution losses– GRI EU12

Types of losses

Transmission

Distribution

Global losses (%) 
Technical losses (%)
Global losses (%)
Technical losses (%)
Non-technical losses (%)

2016
1.5
1.5
9.6
6.1
2.0

2017
1.4
1.4
9.2
6.1
1.7

2018
2.47
2.47
9.7
5.9
2.4

9.4. ADVANCES IN OPERATIONAL EFFICIENCY

9.4.1. Enlargement of Bateias and Sarandi

COPEL invested R$27 million in the expansion of two strategic substations 
for the National Interconnected System (SIN) - the Sarandi Substation 
and  the  Bateias  Substation,  both  located  in  Paraná.  The  works  were 
completed in July and October of 2018, respectively.

The  Sarandi  substation,  in  the  northwest  of  Paraná,  which  operates 
at  230  kV,  received  a  new  three-phase  transformer  with  a  power  of 
150 Mva. The purpose of the project was also to increase the security 
and  capacity  to  meet  the  demand  of  the  region.  The  substation  has 
a  230/138  kV  transformer,  which  serves  the  electrical  system  under 
normal conditions, however, in the future, under certain conditions, the 
equipment could become overloaded.

48

Note: The figures presented for 2018 refer to DECi and FECi, which differs from previous versions 
of the Sustainability Report, which disseminated the DEC and FEC.  GRI 102-48

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXThe  new  transformer  will  increase  the  reliability  of  power  supply, 
benefiting  more  than  500,000  people,  among  residential  consumers, 
commerce and industry, in the region of Maringá and Apucarana.

Although  microgrids  are  already  being  deployed  in  Brazil  in  structures 
such as condominiums, the difference in COPEL’s project is that, instead 
of  benefiting  only  a  specific  group  of  consumers,  it  may  extend  to 
neighbors and other users who are not necessarily part of this system.

In  Bateias,  located  in  Campo  Largo,  in  the  Metropolitan  Region  of 
Curitiba, the objective of the investment was to increase the reliability 
of the electric system, since it is part of the most important branch in 
the capital and region. A loss of transmission capacity in this installation 
would result in severe operational restrictions to the system and could, 
in  extreme  cases,  cause  major  cuts  in  the  power  supply.  To  prevent 
this  type  of  situation,  Bateias  received  a  new  bank  of  525  kV  bar 
reactors, with four reactive power equipment of 66.6 MVA reactive and  
electrical connections.

9.4.2. Investment in microgrid project in Paraná

COPEL  developed  an  innovative  initiative  in  partnership  with  Itaipu 
Binacional, involving so-called microgrids, a concept of generation and use 
of  energy  considered  the  future  of  the  electric  system.  The  pilot  of  the 
Microgrid  COPEL-Itaipu  Project  was  installed  in  the  municipality  of  São 
Miguel do Iguaçu (PR), based on the generation of energy from biodigesters 
of swine manure. The system began operating in the second half of 2018.

The concept of microgrid basically consists of an “energy island” in which 
generation, storage and consumption can function connected or not to the 
distribution  grid.  This  technology  has  gained  space  especially  in  Europe 
and  the  United  States  to  assist  in  grid  operation  and  act  as  a  fast  and 
efficient backup in cases of contingency, especially in remote regions. This 
is because the microgrid creates a kind of reliability area in which the set 
of facilities can be inert to the network and continue to feed a group of 
customers while the main network is repaired.

In Paraná, the proposal could bring more resilience to the concessionaire’s 
grid and contribute to the Mais Clic Rural Program (see page 89). In addition, 
they act as support in cases of contingency. In this project, there is also an  
environmental gain, since pig manure have productive destination.

49

In  this  first  deployment,  the  initiative  will  contemplate  the  adaptation 
of  a  bio  digestion  plant  that  generates  energy  from  methane  gas 
from  animal  waste.  It  is  a  micro-generator  that  acts  with  shared  
distributed generation.

The generation, in this first venture, is still low, of 150 KW year - enough 
to supply up to eight consumers agribusiness. However, there is potential 
for adaptation of plants with up to 1 MW of energy, capable of serving 
up to 800 consumers on each island.

COPEL transmission assets

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXi n c r e a s e d   d e m a n d

50

Parque Birigui (Birigui Park) Author: Leandro da Silva Bernardino

GRI 103-1, 103-2, 103-3, EU7

Approximately  99%  of  energy  consumption  in 
Brazil  occurs  in  regions  served  by  the  National 
Interconnected System (SIN). Thus, in the event 
of a lack or excess of electricity generation, the 
effect is felt throughout the country.

The  electricity  load  (consumption  plus  losses) 
in  the  SIN  increased  by  28.3%  between  2008 
and 2018, when the average load of 51,900 MW 
medium (457,5 GWh per year) and 66.6 thousand 
average  MW  medium  (583.0  GWh  per  year). 
Although  this  increase  varied  according  to  the 
country’s economic situation in the last decade, 
there  was  an  average  annual  growth  of  2.5%, 
a  percentage  that  should  reach  3.6%  between 
2019 and 2027, according to the forecasts of the 
10-Year Expansion Plan Energy (PDE).

The  PDE  is  the  responsibility  of  the  Energy 
Research  Company  (EPE).  The  organization, 
which  is  linked  to  the  Ministério  de  Minas  e 
Energia  -  MME  (Ministry  of  Mines  and  Energy 
-  MME),  carries  out  studies  and  projections  of 
the  energy  matrix,  and  defines  Brazilian  energy 
expansion and integrated resource programming. 
The EPE works together with the National System 
Operator (ONS) and follows the guidelines of the 
National  Energy  Policy  Council  (CNPE)  and  the 
applicable legislation and regulations.

In  order  to  meet  the  demand  expected  by 
PDE  2027,  it  will  be  necessary  to  implement 
approximately 61 thousand MW in new centrally-
planned  projects  between  2018  and  2027.  Of 
this  total,  22  thousand  MW  of  capacity  have 

been  hired  by  the  Federal  Government.  There 
is,  therefore,  the  need  to  contract  another  39 
thousand  MW  of  generation  for  the  coming 
years, which will require investments of around 
R$200  billion.  For  COPEL,  this  need  translates 
into  opportunities  for  development,  feasibility 
and implementation of new projects.

The identification of these opportunities and the 
risks related to them is carried out by the Business 
Development  Board  through  the  competitive 
intelligence matrix, whose analysis are conducted 
by  the  Business  Strategy  Coordination  on  a 
continuous basis. The results are used in defining 
the target portfolio and the business of COPEL. In 
the case of generation projects, almost all of the 
expansion is made possible through the auctions 
carried  out  by  target  portfolio  and  expansion 
of  COPEL’s  business.  In  the  case  of  generation 
projects,  almost  all  of  the  expansion  is  made 
possible through the auctions carried out by MME 
and the National Electric Energy Agency (Aneel), 
according  to  the  sources  to  be  contracted,  the 
maximum  prices  and  security  conditions  in  the 
electricity supply previously defined.

For  the  distribution,  the  contracting  of  electric 
energy is carried out through auctions promoted 
by  Aneel,  by  delegation  of  MME.  Accordingly, 
COPEL Distribuição has no control over the origin 
and price of the energy. Energy planning is limited 
to  forecasting  and  managing  the  volumes  that 
need to be contracted.

In the case of generation projects, almost all of 
the generation expansion in the SIN is made via 
the  auctions  carried  out  by  MME  /  EPE,  which 

51

Copel transmission assets Author: Daniela Catisti

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXdefines the generation sources that will be contracted in the auctions and the 
maximum prices and verifies the safety conditions in the electricity supply..

 »

Failure to meet the quality criteria of the Concession Agreement 

COPEL’s energy planning is foreseen in the Strategic Planning 2019-2028, 
which lists the Company’s strategic guidelines for both business and social-
environmental.

Goals related to energy planning:

 » Maintaining the economic-financial balance 

 » Develop potential markets based on service innovation and excellence

Risks of non-compliance with energy planning:

 »

Loss of concessions

 »

Level of expansion insufficient to guarantee the Company’s sustainability

Impact of changes in energy demand

Short-term variations in electricity demand do not significantly affect new generation projects, as these are made 
possible through long-term supply contracts. However, these variations may affect COPEL’s business in the following 
areas:

COPEL Generation and Transmission: affect the sale price of non-contracted energy in the long term, the result of the 
short-term financial settlement (settlement price of the differences - PLD) and the level of contracting of the physical 
guarantee available for commercialization.

COPEL Distribution: Although the distribution companies do not have their results linked to the commercialization of 
energy (the value related to the energy charged to consumers is equal to the acquisition value), their results can be 
impacted if the quantity of energy contracted is higher or lower than the demand for its concession area.

COPEL Trading: affect energy purchase and sale prices and the result of the short-term financial settlement (settlement 
price of differences - PLD).

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX9.5. REDUCTION OF ENERGY SHUTDOWNS

GRI EU7, EU23

COPEL  verified  in  2018  that  the  duration  and 
frequency of power outages in Curitiba have fallen 
by  half  in  the  last  four  years  due  to  expansion 
works carried out in the electricity system between 
2011  and  2017,  a  period  in  which  the  capital 
of  Paraná  received  R$  670  million  in  expansion 
of  power  distribution  networks,  construction 
of  new  substations  and  transmission  lines, 
and  reinforcements  to  serve  the  Metropolitan 
Region.  The  equivalent  interruption  frequency 
per consumer unit dropped 42.26%. The average 
time that each property in the capital ran out of 
energy fell 50% in the same period.

Among the main works in Curitiba, we highlight 
infrastructure  expansions  in  the  network  up 
to  34.5  kV,  to  meet  the  demand  of  consumers 
already connected. COPEL invested R$ 65 million 
in  order  to  enable  new  requests  for  connection 
and load increase of urban and rural consumers 
in the capital.

Todos or Nocturnal Irrigation.
The high voltage grid has also gained reinforcement 
over  the  high  voltage  grid  has  also  gained 
reinforcement over the last four years. A total of 
R$ 280 million was invested in several expansion 
or implementation works, with emphasis on the 
Curitiba Norte (230 kV) substation in Almirante 
Tamandaré  and  the  transmission  line  linking 
it  to  the  Bateias  substation;  for  the  Curitiba 
East  substation  (525/230  kV),  in  São  José  dos 
Pinhais,  with  the  transmission  line  connecting 
it with Curitiba and Fazenda Rio Grande; and to 
the  Santa  Quitéria  substation  (230  kV),  in  the 
neighborhood of the same name in the capital.

Another  work  of  relevance  is  the  Uberaba  - 
Curitiba Centro transmission line. The old power 
grid, whose transmission towers gave rise to the 
nickname “Avenida das Torres”, will become an 
underground line of eight km long and will have 
its capacity of operation increased from 69 kV to 
230 kV.

9.6. INVESTMENTS IN MARINGÁ

in 

installed 

New  substations  were 
the 
neighborhoods  of  Novo  Mundo,  Sítio 
Cercado,  Bairro  Alto,  Bom  Retiro,  Hauer, 
Jardim  das  Américas  and  Jardim  Botânico, 
totaling investments of R$ 134 million. These 
deployments resulted in the installation of new 
power distribution and transmission lines, from 
69 to 138 kV.  

53

Existing  distribution  networks  have  been 
expanded and strengthened to new requests for 
urban and rural social programs, such as Luz Para 

reinforcements 

The  electric  system  of  Maringá  has  gained 
significant 
recent  years. 
Investments were made in transmission lines, in 
the  expansion  of  the  distribution  networks  and 
in the construction of the Mandacaru substation.

in 

Among  the  main  works  to    meet  the  increased 
demand  for  energy  is  the    installation  of  new  
transformers in the substations. Jardim Alvorada 
and Horizonte, with investments of R$ 11 million. 

Governador Bento Munhoz Power Plant Author: Guilherme Pupo

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXWith  them,  the  city’s  energy  transformation 
capacity  went  from  291  to  431  MVA,  which 
represents a 50% increase in the energy available 
to the municipality.

The  works  also  reflected  improvements  in  the 
quality of energy supply in the region, according to 
indexes controlled by the National Electric Energy 
Agency  (Aneel).  In  the  last  four  years,  Maringá 
recorded a decrease of 21% in the frequency and 
25%  in  the  duration  of  the  disconnections  per 
consumer unit.

Among the works carried out during 2018 are the 
expansion of the 34.5 kV distribution line and the 
increase of ring capacity that interconnects three 
of the city’s four substations through the 138 kV 
transmission lines.

9.7.  INVESTMENTS  IN  NEW  WORKS  ON  THE 
TRANSMISSION NETWORK

COPEL received authorization from the National 
Electric Energy Agency (Aneel) to invest R$ 107 
million in the expansion and reinforcement of the 
electricity grid in several regions of Paraná. The 
works are expected to start in 2019 and include 
the installation of new equipment at the Realeza 
Sul,  São  Mateus  do  Sul,  Pato  Branco,  Ponta 
Grossa Sul and the Londrina - Ibiporã transmission 
lines. The projects will have periods of 30 to 36 
months for execution.

These  investments  will  expand  transmission 
capacity  and  make  the  interconnected  system 
increasingly  robust  and  stable  to  meet  the 

demand  for  energy  throughout  the  State.  By 
2021,  the  construction  of  600  Km  of  lines  in 
projects throughout Brazil, completed by COPEL 
in  the  Aneel  transmission  auctions,  should  be 
completed by 2021.  

The entire facility, including buses, transformers 
and  other  equipment,  are  deployed  within  a 
building,  making  the  substation  resemble  a 
common 
commercial building.    

9.8. MODERNIZATION OF CONSTRUCTION OF 
COMPACT SUBSTATION 

9.9. MEDIANEIRA SUBSTATION

With a total investment of R$ 40 million, the 
works of the new substation in the municipality 
of Paraná began in January 2018. The project 
will occupy a 27 thousand m2 at the margin of 
the highway PR 495, at the exit to Missal, and 
to reinforce the electrical system of the entire 
region. Start-up is scheduled for May 2019.

The  Medianeira  Norte  substation  will  operate 
at  230  kV,  with  two  transformers,  each  with 
150 MVA of power. Connected to the Cascavel 
(230  kV),  Foz  Iguaçu  Norte  (230  kV)  and 
Cascavel  Oeste  (525  kV)  substations,  it  will 
relieve the municipality’s transmission system, 
which currently has a 138 kV substation and 
has limited capacity to service the increase of 
energy consumption, especially in the hottest 
months of the year.

COPEL began in August to build a modern energy 
substation in Curitiba. Compacted and sheltered in 
a three-story building - one of them underground 
- the Água Verde Substation will operate at 69 kV 
voltage,  directly  benefiting  25  thousand  homes 
in  the  neighborhoods  Água  Verde,  Rebouças, 
Parolin, Guaíra, Portão and Vila Izabel. Estimated 
at R$ 23 million, the work should start operating 
at the end of the first half of 2019.

The  new  venture  provides  more  security  and 
stability to the electric system in the central region 
of the capital, connecting to the Parolin and Santa 
Quitéria substations, and serving as an alternative 
for  energy  supply  in  case  of  emergencies  or 
disconnections.  By  providing  more  energy,  the 
unit also allows the expansion of cargoes in the 
region, as in the future connection of new homes 
and public and commercial enterprises.  

The Água Verde Substation is a gas-insulated 
and  gas-insulated  type  (GIS),  which  allows 
it  to  occupy  a  smaller  area  of  land,  without 
the  typical  aerial  busses  of  conventional 
substations.

54

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX 
r e g u l a t o r y   e n v i r o n m e n t

55

UHE Foz do Areia Operations Room Author: Guilherme Pupo
relato integrado 2018

GRI 103-1, 103-2, 103-3

It  is  incumbent  upon  the  National  Electric  Energy  Agency  (Aneel)  to 
regulate  the  policies  and  guidelines  of  the  Federal  Government  for  the 
use and exploitation of electric energy services by agents of the sector, 
by  captive  and  free  consumers,  by  independent  producers  and  by 
autoproducers. It is also up to the Agency to define standards of quality 
of service and security compatible with regional needs, focusing on the 
technical, economic and environmental feasibility of actions, and, through 
these efforts, promote the effective and efficient use of electric energy 
and conditions for free competition in that market.

Regulating the sector, therefore, protects the participating agents, whether 
companies or customers and consumers, by making clear and centralize 
the  rules  of  its  operation.  Ignorance  of  the  regulatory  environment  by 
the  Company  and  its  stakeholders  may  impact  on  its  competitiveness 
in  relation  to  other  organizations  in  the  market,  as  well  as  impair  its 
image and value in case of non-compliance with applicable regulations, 
regulations  and  legislation.  On  the  other  hand,  this  environment  allows 
COPEL to identify new business opportunities and determine some of the 
risks associated with its activities, in order to develop mitigation actions.

The  identification  of  these  impacts  occurs  continuously,  through  the 
monitoring  of  bills  of  interest  or  impact  for  COPEL;  of  the  Company’s 
representation  in  working  groups  in  the  Sectoral  Associations;  and  the 
coordination  of  legislative  amendment  processes  established  through 
public hearings and consultations. The publication of acts - laws, decrees, 
ordinances, regulations, dispatches, among others - is monitored daily, for 
further dissemination in the Company via a report called “Regulation on 
the Day”. Only in 2018, were issued 31 normative resolutions, 15 decrees 
and 3 laws related to the electric sector.  GRI 102-15, 102-29

COPEL’s  regulatory  area  has  a  database  to  register  all  proposals  for 
regulatory changes, internal consultancies and other pertinent documents, 
such as letters, infractions, notifications and acts published by the granting 
authority.  In  addition,  a  project  is  underway  for  the  acquisition  of  new 
regulatory management software.

Representation in the associations and the performance of its regulatory 
area, together with its technical areas, makes COPEL actively participate 
in the regulation of the sector, according to the interests of its stakeholders 
and society as a whole (more information on page 57).

COPEL  has  a  coordination  of  regulatory  matters,  supported  by  related 
areas  within  the  wholly  owned  subsidiaries.  The  regulatory  teams  are 
multidisciplinary,  composed  of  professionals  in  engineering,  economics 
and administration. 

9.10. NEW SECTOR FRAMEWORK

The proposal for regulatory changes prepared by the Ministério de Minas 
e Energia (Ministry of Mines and Energy) was submitted to the National 
Congress  in  2018  through  Law  1917/2015.  This  proposal  was  based 
on  Public  Consultation  No.  33,  opened  in  2017  with  the  objective  of 
improving  the  legal  framework  of  the  sector.  The  improvement  in  price 
formation  and  market  functioning,  the  internalization  of  environmental 
externalities associated to emissions, the separation of ballast and energy, 
the  expansion  of  the  free  market  and  changes  in  the  allocation  of  risk 
of  dispatch  decisions  in  regulated  contracting  are  among  the  referrals 
signaled by the Ministry.

The  free  energy  market  is  the  environment  in  which  consumers  freely 
negotiate  with  energy  traders  and  generators.  Currently,  to  operate  in 
this market, free consumers must submit a contracted demand of more 
than 3 thousand kW, being allowed to contract energy from any source of 
generation. With the publication of ordinance no. 514 on December 29, 
2018, this limit will be changed to 2.5 thousand kW and to 2 thousand 
kW, as of July 1, 2019 and January 1, 2020, respectively. The so-called 
special consumers, those whose contracted demand is equal to or greater 
than  500  kW  and  less  than  3  thousand  kW,  which  can  only  contract 
energy from wind, solar, biomass, small hydroelectric power plants (PCHs) 
or hydroelectric projects of less than or equal to 50 thousand kW. 

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXCOPEL Comercialization was created to operate in the free energy market, 
focusing on the retention of COPEL’s customers and the expansion of its 
customer base, in view of the potential growth of this market. Learn more 
about this subsidiary and its action on page 151.

9.11. PARTICIPATION IN ASSOCIATIONSGRI 102-13

COPEL contributes to the United Nations Development Program (UNDP) 
through the Brazilian Global Compact Committee (CBPG). This committee 
represents  the  Brazil  Network  of  the  Global  Compact  and  is  composed 
of  companies,  United  Nations  agencies  in  Brazil,  business  entities,  civil 
society organizations, educational institutions, among others.

As a member of the CBPG, COPEL is committed to promoting the Global 
Compact  and  its  principles  in  Brazil.  The  Company  also  contributes 
financially to the initiative. It also participates in the working groups on 
ODS, energy & climate, and human rights & labor.

Copel Distribuição

Conselho Paranaense de Cidadania Empresarial (CPCE)
Fórum Paranaense de Mudanças Climáticas Globais
Grupo de Trabalho Inter setorial do Instituto Paranaense de 
Desenvolvimento Educacional (Fundepar)
Movimento Nacional ODS - Nós Podemos Paraná (MNODS-PR)
Programa Brasileiro GHG Protocol

Copel Geração e Transmissão

Associação Brasileira de Concessionárias de Energia Elétrica (ABCE)
Associação Brasileira das Empresas Geradoras de Energia  
Elétrica (Abrage)
Associação Brasileira de Manutenção e Gestão de Ativos (Abraman)
Associação Brasileira das Grandes Empresas de Transmissão de 
Energia Elétrica (Abrate)
Associação dos Produtores Independentes de Energia (Apine)
Câmara de Comercialização de Energia Elétrica (CCEE)
Centrais Elétricas Brasileiras S.A. (Eletrobrás)
Centro de Pesquisas de Energia Elétrica (Cepel)
Comissão de Integração Elétrica Regional (Cier)
Comitê de Benchmarking para Excelência na Gestão (CBEG)
Comitê Brasileiro da CIER (Bracier)
Comitê Brasileiro de Barragens (CBDB)
Comitê Brasileiro de Eletricidade, Eletrônica, Iluminação e 
Telecomunicações (Cobei)
Comitê da Bacia Hidrográfica do Tibagi – Sistema Estadual de 
Gerenciamento de Recursos Hídricos 
Comitê Nacional Brasileiro de Produção e Transmissão de Energia 
Elétrica (Cigre)
Conselho Estadual de Recursos Hídricos (CERH/PR)
Conselho Regional de Engenharia, Arquitetura e Agronomia (Crea)
Consórcio Para Proteção Ambiental da Bacia do Rio Tibagi (Copati)
Empresa de Planejamento Energético (EPE)
International Hydropower Association (IHA)
Ministério de Minas e Energia (MME)
Ministério Público do Paraná (MPPR)
Operador Nacional do Sistema Elétrico (ONS)
Sistema de Controle Interno do Poder Executivo Estadual (Siac)
Sistema Meteorológico do Paraná (Simepar)

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXCopel Telecomunicações

Associação Brasileira de Prestadoras de Serviço de Telecomunicações 
Competitivas (Telcomp)
Associação Brasileira de Recursos em Telecomunicações 
(ABRTELECOM)
Associação NEOTV
Associação de Usuários de Informática e Telecomunicações  
(Sucesu - PR)
Conselho Regional de Engenharia, Arquitetura, e Agronomia do 
Estado do Paraná (CREA-PR)
Fórum Sul e Sudeste de Ouvidores das Empresas dos Serviços 
Públicos de Energia (FOESPE)
Fundação Comitê de Gestão Empresarial (Funcoge)
Núcleo de Informação e Coordenação PONTO BR (NIC)
Secretaria da Ciência, Tecnologia e Ensino Superior (Seti)
Utilities Telecom Council America Latina (UTC AL)

Copel Comercialização

Associação Brasileira de Comercializadores de Energia (Abraceel)
Associação da Indústria de Cogeração de Energia (Cogen)

58

Londrina, Author: Carlos Borba

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXs u s t a i n a b i l i t y

59

Botanical Garden of Governador Bento Munhoz Power Plant

Copel 2018 Integrated Report10. SUSTAINABILITY MANAGEMENT
PRME 1, 2

Throughout its history of more than six decades, 
COPEL  has  consolidated  itself  as  a  company 
committed  to  sustainable  development.  The 
Company’s practices, actions and commitments 
reflect  its  focus  on  sustainability,  in  alignment 
with  strategic  guidelines,  mission,  vision  and 
corporate values.

This  orientation  towards  sustainability  can  be 
seen  by  the  Company’s  strategy  of  diversifying 
its  generating  park,  prioritizing  clean  and 

in 

communities, 

renewable sources, in caring for the environment, 
the  social  development  of 
in  supporting 
corporate 
surrounding 
responsibility,  in  the  periodic  reaffirmation  of 
its  commitment  to  the  Global  Compact,  in 
supporting the implementation of the Sustainable 
Development Goals (ODS), among others. In this 
way,  it  promotes  socioeconomic  development 
and  the  improvement  of  the  quality  of  life  of  
the population.

Currently,  COPEL  is  present  in  ten  Brazilian 
states.  It  is  proud  of  Paraná  people  and  is  also 
a  recognized  company  in  the  national  and 
international scenarios.

COPEL  remains  in  the  portfolio  of  the  B3’s  Corporate  Sustainability 
Index

In 2019, for the 13th time, COPEL will continue to be part of the select 
portfolio  of  the  Corporate  Sustainability  Index  (ISE)  of  B3  -  Brazilian 
Stock Exchange - which runs from 07/01/2019 to 03/01/2020.

This  is  a  reflection  of  its  constant  concern  for  the  development  of 
sustainability,  based  on  economic  efficiency,  environmental  balance, 
social justice and corporate governance.

60

Due to its responsible and competent performance, 
guided  by  the  balance  of  economic,  social  and 
environmental aspects, the Company has obtained 
significant  results,  generating  shared  value  for  its 
stakeholders  and  conquering  more  and  more  the 
recognition of society.

COPEL’s  permanence  in  the  following  portfolios 
stands out as a result of 2018:

 » Business Sustainability Index (ISE), from B3 

 »

FTSE 4Good Emerging Index11

In its ongoing search for corporate sustainability, 
COPEL adopts practices that adopts practices that 
provide benchmarking studies, the measurement 
and evaluation of its performance, as follows:

 »

 »

Indicators 

Ethos 
for  Sustainable  and 
Responsible Business Models - COPEL uses 
indicators as a way to manage and measure 
the level of excellence in relation to corporate 
social responsibility.

Ethos  Indicators  -  Integrity,  Prevention  and 
Fight  against  Corruption  -  the  signatory 
companies of the Business Pact by Integrity 
and Against Corruption respond annually to a 
set of 70 questions concerning commitments 
made at the time of its accession.

11  Index  that  measures  the  performance  of  companies  in  the 

environmental,  social  and  governance  domains.  Developed 

by  the  independent  production  company  of  indexes  FTSE,  it 

is  composed  of  The  Financial  Times  and  the  London  Stock 

Exchange.

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX »

Excellence  in  Management  Model  (MEG)  of  the  National  Quality 
Foundation  (FNQ)  -  reference  model  in  organizational  management 
that  aims  at  the  “Best  in  Management”  award  of  the  National 
Quality  Foundation  (FNQ).  It  is  composed  of  8  fundamentals,  among 
them,  Sustainable  Development,  composed  of  economic,  financial, 
environmental and social themes. Each year COPEL Distribuição, COPEL 
Geração e Transmissão, and COPEL Telecomunicações are submitted to 
the FNQ evaluation to verify the level of management maturity.

 »

Integrated Report of the International Integrated Reporting Council (IIRC) 
- since 2015 COPEL has been adapting its report to the methodology of 
the Integrated Report.

 » Greenhouse  Gas  Protocol  (GHG  Protocol)  –  Since  2008  COPEL  has 
published  the  inventory  of  greenhouse  gas  emissions  following  the 
standards  of  this  global  initiative.  As  of  2012,  the  inventory  is  now 
verified by third party.

For  accountability,  engagement  with  stakeholders  and  performance 
reporting, COPEL adopts:

 » Carbon  Disclosure  Project  (CDP)  –  through  this  platform,  since  2010 
COPEL  has  reported  on  greenhouse  gas  emissions,  management 
practices and strategies for climate change.

 » Global Reporting Initiative (GRI) - since 2005, the Company has prepared 
sustainability  reports  based  on  GRI  guidelines  to  provide  transparent 
information on its management and performance in the most relevant 
aspects  of  business  sustainability,  using  consistent  and  comparable 
indicators.

11. VOLUNTARY COMMITMENTS
GRI 102-12, PRME 1, 2, 5, 6

Throughout its history, COPEL has assumed, supported and disseminated 
voluntary commitments that are recognized worldwide as good practices of 
corporate sustainability.

Initiative

Global Compact [GRI 102-43]
Gender and Race Equity Program
Women Empowerment Principles – WEP
Statement: Call to Action for Governments in the Fight against Corruption
Principles for Sustainable Executive Education (PRME) 
Term of technical cooperation with the Public Prosecution’s Office of Paraná and several state institutions for the 
analysis of municipal urban afforestation plans
Agenda 2030 [GRI 102-43]
Business Pact for Integrity and Against Corruption
National Movement ODS We Can [GRI 102-43]
Network of Companies for the Learning and Eradication of Child Labor
Cities Program of the Global Compact [GRI 102-43]
Hub Local 2030

Date of adoption
2000
2009
2010
2014
2014

2014

2015
2015
2016
2016
2017
2018

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX11.1.1. Achievements in 2018

GRI 413-1

of  sustainable  projects  and  the  financing  of  these  initiatives  by  partner 
international funds. This project will last two years.

COPEL’s installation houses the center of the UN Cities Program for the 
southern region of Brazil and the first Local Hub 2030 in the world 

In October 2017 COPEL was appointed by the International Secretariat 
of the Cities Program of the UN Global Compact, to host and coordinate 
the UN Global Compact Cities Program Center for the Southern Region 
of Brazil, in partnership with the State Council for Economic and Social 
Development (Cedes) and Autonomous Social Service - Paranacidade, of 
the Paraná state government.

This program, which is considered the urban arm of the Global Compact, 
has the mission of promoting and supporting actions and projects so that 
cities can become more sustainable, inclusive, resilient and innovative 
through  multi-sector  partnerships  between  government,  companies, 
civil society and universities, seeking solutions to the urban challenges.

Due to the historical role of the State of Paraná with the global agendas, 
especially  the  Global  Compact  and  the  Cities  Program,  in  July  2018, 
during the High Level Political Forum on Sustainable Development held 
in New York, Paraná was invited by the UN Deputy Secretary-General, 
Amina J. Mohammed, to establish an innovative model to accelerate the 
implementation of Agenda 2030 at the regional and local levels, called 
Local Hub 2030.

Inaugurated  in  September  2018,  in  the  space  called  Chapéu  do 
Pensador, Hub 2030 is part of a network that brings together the UN 
system,  local  governments,  companies  and  civil  society.  Its  purpose 
is  to  collaboratively  develop  and  implement  solutions  to  advance  the 
Sustainable  Development  Objectives  (ODS),  as  well  as  to  systematize 
and report together the transformative actions and projects connected 
to the objectives of Agenda 2030.

The advances of this program include the participation of 41 municipalities 
in Paraná and the participation of the state in the platform City Partnerships
Challenge, which will enable municipalities to be trained in the development 

The initiative expands the activities of the regional center of the Cities 
Program  of  the  Global  Compact,  now  installed  in  space  integrated  to 
the Hub.

Copel receives award for its volunteer program

Copel received the Viva Voluntário Award 2018, in the Public 
Sector  category,  with  the  Project  with  Social  Institutions, 
through the Permanent Public Call. The award is a recognition 
of the federal government to the actions of entities and citizens 
in favor of volunteering throughout Brazil. The award-winning 
project is part of the actions carried out by the EletriCidadania 
program and demonstrates the effectiveness of COPEL’s work 
for sustainability.

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Image Bank

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXCOPEL and the Sustainable Development Objectives (ODS)

Objective 8 - Decent Work and Economic Growth

Reinforcing the commitment to the Sustainable Development Objectives 
(ODS), COPEL presents its actions related to the relevant ODS, resulting 
from the materiality process executed in 2018. Impact and opportunity 
analysis were carried out for the sectors in which COPEL has business, 
and the mapping of the challenges to be faced by Brazilian society. The 
relevant ODSs are:

Objective 7 - Accessible and Clean Energy
Ensure reliable, sustainable, modern and affordable 
access to energy for all.
Actions:
- Generation of energy by renewable sources
- Eficiência Energética Program
- Luz Fraterna Program
- Morar Bem Paraná Program
- Paraná Cidadão Program
- Social Energy Tariff
- Mais que Energia Program
- Smart Grid Project
- Telemetering
- Mais Clic Rural Program
- Integrated Development and Citizenship Actions 
Program
- Life Cycle Analysis

Objective 8 - Decent Work and Economic Growth

Promote  sustained,  inclusive  and  sustainable  economic 
growth, full and productive employment and decent work 
for all
Actions:
- Ethical Guidance Board
- Moral Harassment Report Analysis Commission
- Diversity Program

63

- Eco-efficiency Program
- Night Irrigation Program
- Corporate Waste Management Program

- Life Cycle Analysis

Objective 9 - Industry, Innovation and Infrastructure

Build resilient infrastructures, promote inclusive and 
sustainable industrialization and foster innovation
Actions:
- Paraná Digital Program
- Paraná Conectado Program
- State Broadband Plan – PEBL
- Smart Grid Project
- Telemetering

Objective 13 - Action Against Global Climate Change

Take  urgent  action  to  combat  climate  change  and  its 
impacts
Actions:
- Internal Socio-environmental Commissions – Cisas
- Corporate Climate Change Management Program
- Participation in the Brazilian GHG Protocol
- Eco-efficiency program
- EducaODS Program
- Smart Grid Project
- Telemetering
- Life Cycle Analysis
- Carbon Zero Project

To  learn  more  about  COPEL’s  actions  regarding  the  Global  Compact 
Principles  and  other  ODS,  please  see  the  Appendix  -  Incorporation  of 
the Global Compact Principles and ODS, on page 220.

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXp e r f o r m a n c e   o f   c a p i t a l

64

Wind farms in RN

Copel 2018 Integrated Reporth u m a n   c a p i t a l

65

Cascavel, Author: Carlos Borba

12. HUMAN CAPITAL

12.1. MANAGEMENT OF HUMAN CAPITAL

GRI 103-1, 103-2,  103-3, PRME 1, 2

The main risks associated with poor human capital management are the 
loss of fundamental knowledge about the Company, acquired over the 
course  of  the  professional  career,  low  productivity  and  misalignment 
with the culture of the organization.

COPEL’s  human  capital  management  is  based  on  the  Personnel 
Management Policy, the last revision of which occurred in March 2016. 
According  to  the  principles  defined  in  this  document,  employees  are 
COPEL’s  most  valuable  resources,  since  their  qualification,  dedication 
and  commitment  are  fundamental  to  the  Company’s  success.  The 
knowledge and continuous development of employees are the pillars of 
excellence  at  COPEL.  Ethics,  transparency,  trust,  mutual  respect  and 
integrity are the basis of professional relationships.

The importance of human capital for the Company 
is evidenced by COPEL’s presence for the second 
consecutive  year  in  the  ranking  of  the  150  Best 
Companies to Work for Guia Você S/A

In addition to this policy, there are also the Occupational Safety and Health 
Policy (page 78), the Code of Conduct (page 37) and the COPEL Manual, 
which  guide  the  performance  of  employees  in  their  work  routines.  In 
addition, COPEL acts in accordance with the fundamental conventions 
of  the  International  Labor  Organization  (OIT)  and  the  International 
Declaration of Human Rights, and with the current legislation.

OPEL’s strategic objectives are to provide a healthy work environment, 
which enhances the valorization and well-being of employees, as well 

66

as  promoting  a  culture  of  people  management  based  on  meritocracy  
and inclusion.

The  importance  of  human  capital  for  the  Company  is  evidenced  by 
COPEL’s presence for the second consecutive year in the ranking of the 
150 Best Companies to Work for Guia Você S/A.

Author: Guilherme Pupo

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX12.2. HUMAN CAPITAL PROFILE

At December 31, 2018, COPEL had 7,611 employees, of whom 1,687 were women and 5,924 
were men. This total is 8% lower than in 2017, mainly due to the adhesion of 563 employees to 
the Volunteer Dismissal Program. In all, 670 employees left the Company in 2018. There were 37 
hirings by public tender. The turnover rate was 4.3.

There  are  no  seasonal  factors  that  generate  significant  variations  in  COPEL’s  employees. 
One  hundred  percent  of  employees  are  covered  by  collective  bargaining  agreements.  

GRI 102-41

COPEL does not make the unified management of outsourced employees, since each subsidiary 
has its own control. As of December 31, 2018, 6,722 outsourced and 195 apprentices worked 
for COPEL.

Table of COPEL employees by gender GRI 102-8, 405-1

2017

2018

Range 2017x2018

Men
Women
Total GRI 102-7

No.
6,400
1,845
8,245

%
78%
22%

No.
5,924
1,687
7,611

%
78%
22%

-7%
-9%
-8%

Note: All COPEL employees have a permanent contract.

Employees by period of work and gender | 102-8

Men

6,376
24
6,400

2017
Women

Total

Men

2018
Women

Total

1,827

8,203

18

42

1,845

8,245

5,906
18
5,924

1,671

7,577

16

34

1,687

7,611

Full time
Half time
Total

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South
Southeast
Midwest
Northeast
Total

Employees by region GRI 102-8

Total
7,525
22
54
10
7,611

Employees by gender and type of employment GRI 405-1

Gender

Employees

%

Managers

%

Total

Male
Female
Total

5,527
1,587
7.114

72.62
20.85
93,47

397
100
497

5.22
1.31
6,53

5,924
1,687
7.611

% in relation 
to total
77.83
22.17
100,00

Percentage of employees by age group GRI 405-1
2016
10.05%
67.78%
22.15%

2017
8.07%
68.07%
23.87%

Under 30 years
Between 30 and 50 years
Over 50 years

Employees by race and type of employment GRI 405-1

Race

Employees

%

Managers

%

Total

White
Yellow
Indigenous
Black
Brown
Uninformed
Total

5,862
250
8
235
729
30
7,114

92.96
93.98
100.00
96.71
96.17
100.00
93,47

444
16
0
8
29
0
497

7.04
6.02
0.00
3.29
3.83
0.00
6,53

6,306
266
8
243
758
30
7,611

68

2018
6.27%
70.77%
22.97%

Total % 
in relation 
to total 
employees
82.85
3.49
0.11
3.19
9.96
0.39
100.00

Curitiba - Smart Copel, Author: Guilherme Pupo

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX  New hires, hiring rate, dismissals and turnover  GRI 401-1

Under 30 years
Between 30 and 50 years
Over 50 years
Total

Admissions / Reinstatements
12
15
10
37

Contracting rate
32.43
40.54
27.03
100.00

Dismissals
18
92
560
670

Rate of turnover
0.18
0.65
3.46
4.29

Men
Women
Total

South Region
Southeast Region
Midwest Region
Northeast Region
Total

12.3. DIVERSITY

GRI 103-1, 103-2, 103-3, PRME 1, 2, 3, 6

33
4
37

27
6
4
0
37

12.3.1.  Diversity and Diversity Standing Committee GRI 413-1

COPEL’s Diversity Program aims to promote diversity in the Company, in 
order to foster the search for equal rights, opportunities and recognition 
for all, with attention to vulnerable and discriminated groups. The Program 
is directly linked to the Standing Committee on Diversity, that determines 
which actions are priorities and how they will be implemented. It also 
seeks to provide and support internal actions aligned with public policies 
and movements geared towards diversity.

COPEL has had the Permanent Diversity Committee since 2015, with the 
participation  of  different  areas  of  the  Company,  whose  objective  is  to 
plan, execute and monitor actions focused on its six pillars: gender, race, 
accessibility,  sexual  orientation,  age  and  religion.  Annually,  resources 
from COPEL (Holding) and subsidiaries are used to carry out the initiatives 

89.19
10.81
100.00

72.97
16.22
10.81
0.00
100,00

508
162
670

667
0
1
2
670

3.28
1.01
4.29

4.21
0.04
0.03
0.01
4,29

and  actions  proposed  by  the  Diversity  Committee,  which  are  revised 
every new period.

Throughout  its  existence,  the  Diversity  Committee  has  contributed 
to  the  promotion  of  human  rights,  especially  seeking  to  generate 
more  egalitarian  working  relations.  Diversity,  therefore,  represents  an 
opportunity for COPEL to consolidate universal values in its practices.

“Diversity  represents,  for  COPEL,  an  opportunity 
to  consolidate  in  its  practices  the  values  of  a 
universal.”

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXStimulating and managing diversity leads to greater 
productivity  and  employee  engagement,  better 
social,  economic  and  financial  performance,  and 
helps to positively influence stakeholders to adopt 
best  practices  related  to  the  subject.  In  addition, 
they minimize risks, such as non-compliance with 
Law  No.  8,213/1991  (Quota  Law);  the  absence 
of  plurality  of  ideas;  and  low  creative  potential  of  
the staff.

As access to employment opportunities at COPEL 
is  done  through  a  public  tender,  there  is  no 
distinction in the selection processes, and the risk of 
discrimination at this stage is avoided. Therefore, the 
focus of the Program and the Diversity Committee 
is in the Company’s other processes. GRI 102-15, 102-29

The  commitments  entered  into  by  COPEL  with 
respect to the topic are:

 » Global Compact - UN

 »

Inclusion of Persons with Disabilities MP / PR

 »

 »

Pro-Equity Gender and Race Program - Federal 
Government

Principles of Women’s Empowerment  
(WEPs) - UN

 » ODS – Nós Podemos Paraná - ODS Brazil

 »

Pact for Social Inclusion of Black Men and 
Black Women in the World of Work - MPT / PR

Among the initiatives focused on diversity at COPEL 
over the years, the following stand out:

different groups of society there is religious diversity. 
COPEL annually hosts lectures and forums on the 
subject.

12.3.2. Recognition of the Social Name

Since  May  2016,  COPEL  has  maintained  the 
necessary  administrative  procedures  to  regulate 
the use of the company name by the Company’s 
employees, in accordance with NAC 040130 and 
current legislation. This is a way of respecting the 
dignity of the human person and the equal conditions 
of  access  and  permanence  of  these  employees 
in  any  space.  Currently,  three  employees  use  the  
social name.

12.3.3. People with Disabilities (PCDs) 

As  a  publicly-owned,  mixed-economy  company, 
subject  to  public  tenders  for  the  admission 
of  new  employees,  the  Company  is  limited  in 
relation  to  compliance  with  Law  No.  8,213/1991 
(Law  of  Quotas).  In  order  to  comply  with  legal 
obligations, COPEL establishes in its public tender 
announcements  the  distribution  of  differentiated 
percentages for the entry of persons with disabilities 
into  occupations  that  guarantee  accessibility  and 
safety of new employees. COPEL must own 5% of 
its personnel in quotas for PCDs and rehabilitated 
by the INSS. In 2018 the Company reached 45% of 
the compulsory quota for persons with disabilities.

12.3.4. Religion

The  Standing  Committee  on  the  Promotion  of 
Diversity  chose  religion  as  a  relevant  topic,  to 
be  approached  with  constancy  in  the  Company, 
because in a corporate environment composed of 

12.3.5. Notable Women

In  March  2018,  the  International  Women’s  Day 
was celebrated, an online community, on the Copel 
intranet called Notable Women, which aims to honor 
professional women who have made - or still do - 
the difference to growth and the success of COPEL.

At  the  occasion,  there  was  an  event  with  the 
participation of several employees. The community 
will be constantly updated and expanded.

In  the  case  of  2018,  the  main  results  obtained 
were  the  qualification  of  the  management  and 
employees  of  the  Company,  respectively  in  the 
matters “Diversity” and “Knowing the Person with 
Disabilities”. There were also several events, such 
as prevention and orientation for cases of violence 
against  women,  focusing  on  domestic  violence; 
training  courses  in  the  use  of  smartphones  for 
seniors, lectures, among others. GRI 102-21

support 

Another  breastfeeding 
room  was 
inaugurated  in  Copel’s  facilities,  in  addition  to  the 
other  six  existing  ones,  one  of  the  reasons  why 
in 2018 the Company received a tribute from the 
Ministry  of  Health  for  its  actions  to  encourage 
breastfeeding.

In  a  more  detailed  way,  in  the  year  mentioned, 
COPEL’s Permanent Diversity Committee achieved 
the following results:

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX- Leadership Development Program: 210 managers, 
approximately  40%  of  the  managerial  staff, 
completed  the  Diversity  Discipline  of  this  training 
program.

 » Gender Pilar
-  Holding of the event “Notable Women of COPEL”;

-  Research  on  the  perception  and  occurrence  of 
sexual harassment at COPEL;

-  Prevention  and  orientation  event  for  cases  of 
violence  against  women,  focusing  on  domestic 
violence (November 25 - International Day for the 
Elimination of Violence against Women);

-  Inauguration  of  another  breastfeeding  support 
room, now in Ponta Grossa, totaling seven rooms in 
the Company;

 » Race Pilar
- Preparation of an Opinion with Guidelines for the 
Improvement of the Ethnic and Racial Quota System 
for COPEL’s upcoming Public Procurement Notices.

 » 50 + Pilar
- 
smartphones for the elderly (200 trained people).

Eight  training  courses  on  the  use  of 

 » Religion Pilar
-  Conducted  five  lectures  on  “Religion,  Relevance 
and  Diversity:  in  search  of  meaning”,  with  the 
participation  of  1,313  employees,  of  which  157 
were face-to-face and 1,156 via the web.

LGBT+ Pilar

 »
-  Participation  of  representatives  of  the  Diversity 
Committee in events that discuss LGBT + topics.

 » Attendance to NBR9050 in 100% of COPEL’s 

facilities until December 2019

 » Accessibility Pillar
-  Adequacy  of  COPEL’s  facilities  to  make 
them  accessible  to  people  with  disabilities  in 
compliance  with  NBR9050 
-  Accessibility, 
including  buildings,  furniture,  spaces  and  urban 
equipment. The adequacy process is continuous, 
happening according to the annual planning and 
specific demands.

 »

Estructuring  of  actions  to  prevent  and  refer 
cases of sexual harassment

 » Structuring of the actions foreseen in  the Pact 
for Inclusion of Blacks Men and Black Women in 
the World of Work

 » 10% increase in the number of employees  aged 

over 50 in the Corporate Program

- Training of 30% of the workforce through the EAD 
course “Knowing the Person with Disabilities”.

 » Offering the “LGBT + Diversifying Your World 
View: Concepts and Stories” awareness course 
to 100% of the staff

There  are,  among  the  actions  performed  and  the 
proposed  goals,  voluntary  and  other  mandatory 
actions, such as those directed by the Statute of the 
Person with Disabilities, provided for in National Law 
13,146, of July 6, 2015.

Annually,  COPEL’s  management  performance 
in  this  area  is  assessed  during  the  selection 
process  for  the  Corporate  Sustainability  Index 
portfolio  and  in  the  execution  of  the  Gender  and  
Race Pro- equity Program. 

The  Company  has  been  recognized  for  actions 
deriving  from  this  work,  receiving  honors  and 
awards, but there is still a way forward for a more 
prosperous and fairer future for all parties.

For 2019, the Committee set the following goals:

 » Conduct  research  on  tolerance  to  diversity,  in 
partnership  with  higher  education  institutions, 
with  the  objective  of  gathering  information  to 
support more specific actions in the Company

 » Completion  of  the  EAD  “Knowing  the  Person 
with  Disabilities”  by  100%    of  COPEL’s 
employees until December 2019

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Proportion of total annual remuneration GRI 102-38

Total annual remuneration of the 
highest paid person
Total annual average 
remuneration of all employees

458,777.85

64,973.34

7.06%

 Note: The total annual average remuneration of all employees was calculated by the sum of the 
remuneration of all employees, divided by the total number of employees, except for the highest 
paid employee.
12 National minimum wage on 12/31/2018: R $ 954,00. COPEL does not use a minimum wage as 

the basis for the definition of its wages.

13 The calculation of the proportion of remuneration is based on the salaries of full-time employees.

COPEL’s careers and their respective remunerations are set out in the Structure 
of Careers and Remuneration document, based on market practices for position, 
function  and  level  of  training  and  qualification.  The  benefits  and  short-term 
variable compensation are established in the Collective Labor Agreement, which 
is annually carried out between the trade unions and COPEL.  GRI 103-2

The  Human  Resources  area  is  responsible  for  managing  this  process,  which  
aims to:

 »

identify positions and functions necessary for the development of the 
Company’s activities;

 »

define training required to perform the activities of each position and function;

 »

 »

establish  levels  of  maturity  and  complexity  of  positions  and  functions  to 
meet the demand of jobs; 

establish rules of functional movement (vertical) and salary (horizontal) of 
employees;;

 »

evidence of opportunities for growth and development in careers.

 The ratio between the total annual compensation of the highest paid individual of 
the Company and the total annual average compensation of all employees is 7.06 
(the total annual average compensation of all employees was calculated by the 
sum of the salaries of all employees, divided by the total number of employees, 
except for the highest paid ones). The variation between the lowest wage and 
the minimum wage12 is 1.92 for men and women13. The percentage increase 
in compensation received in 2018, compared to the previous year, was 9.27% 
for  the  highest  paid  employee  and  4.50%  for  other  employees,  considering 
salary, additional for length of service, agreement collective, additional due to 
the functions performed and integration of legal aid. GRI 102-38, 102-39, 405-2

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Functional 
Category1

Base salary by gender (R$)2

Proportion between the 
basic salary of men and 
women 

Average remuneration by 
gender (R$)

Proportion of the remuneration 
of men and women

Men

Women

Men

Women

1,834.84

1,834.84

100.00%

3,445.67

2,500.59

3,332.71

3,365.98

99.01%

5,130.09

5,094.97

5.214,73

5,112,07

102,01%

5,914,98

5.765,96

0.73

0.99

0,97

Middle Level 
Professional
Technical  Level 
Professional
Higher Education 
Professional

Note:

1The Operational category was not included because it has only male employees.

2 The lowest salaries paid in December 2018 for each career / gender were considered as “base salary”. As “Remuneration”, the average remuneration paid to employees included in the lowest 

salaries in December of that year was considered, in each career, plus 01/12 of the value of Profit Sharing concerned to 2018.

COPEL’s  suppliers  sign  a  Term  of  Science  and  Commitment,  which 
seeks to ensure minimum standards of remuneration for the outsourced 
in  accordance  with  
workforce  and  observe  the  working  day, 
labor legislation.

According  to  the  latest  BBC,  the  benefit  that  encompassed  more 
people and mobilized resources in 2018 was Vale Refeição/Alimentação 
(Food  Vouchers),  with  100%  of  the  employees  assisted  and  
R$116 million spent. 

The benefits package offered by COPEL goes beyond what is envisaged 
by current legislation, and is compatible with that of companies that are 
references in people management, as evidenced by COPEL’s presence in 
the “150 Best Companies to Work For” ranking. The benefits are granted 
to all employees, regardless of their work hours. In order to demonstrate 
the annual amounts received by employees in financial and non-financial 
benefits,  the  Company  annually  publishes  the  COPEL  Benefits  Report 
(BBC). Through this document, the employee has a broad and concrete 
view  of  the  benefits  received,  especially  the  financial  ones,  such  as 
salary, additional, allowances, profit sharing, social security plan, food 
aid, daycare assistance, performance premium and health plan, among 
others . The BBC is available to employees on the SAP Portal.  GRI 401-2

The  benefits  policy  is  one  of  the  Company’s  attractions.  The  benefit 
package, including those extended to family members, can be found on 
page 186.

13.1. PARENTAL LICENSE

All COPEL’s own employees are entitled to parental leave. The company 
adopts  the  benefit  of  6  months  for  women  and  20  days  for  men.  In 
addition,  in  the  case  of  women,  after  the  return  of  the  license,  the 
working  day  is  reduced  to  6  hours  for  60  days,  for  breastfeeding.  In 
2018, 268 men and 91 women took advantage of the license, totaling 
359 people. The rate of return to work after the leave period is 97.80%, 
with  only  2  female  employees  not  returning  to  work  in  2018.  Among 
men, this rate was 100%. In relation to the stay at the Company after 12 

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXViva Tranquilo also assists employees in their transition to retirement, 
addressing  issues  such  as  financial  management  and  the  importance 
of active living. In this sense, COPEL has maintained, since 1979, the 
Retirement  Preparation  Program  (PPA),  which  provides  guidance  to 
employees  who  are  able  to  retire.  These  orientations  occur  through 
lectures on social security education, consumer behavior and savings, 
entrepreneurship, quality of life and health. In 2018 the PPA gathered at 
the Oscar Niemeyer Museum in Curitiba, 207 employees who left COPEL 
during  the  year  for  an  appreciation  and  thanks  event.  The  Program  is 
being remodeled to 2019.

The  theme  of 
in  the 
lectures  promoted  by  the  Internal  Commission  for  the  Prevention  
of Accidents (Cipa).

is  also  addressed  annually 

retirement 

months of leave, 88 women and 267 men remained, which is equivalent 
to a retention rate of 97.80% and 99.63%, respectively, in 2018. GRI 401-3

13.2. PLANO DE APOSENTADORIA

GRI 404-2

Through the COPEL Foundation, the Company guides its employees on 
how to make their financial planning for a more relaxed retirement. Viva 
Tranquilo,  a  financial  and  social  security  education  program,  seeks  to 
make employees aware of the importance of a supplementary pension 
plan,  which  increases  their  reserve  funds  through  extra  intakes  and 
contributions. It also encourages the employee to transfer his pensions 
from banks and insurance companies to the COPEL Foundation. On the 
Foundation page, the employees can simulate the value of their future 
benefit based on their current contribution and the extra contributions.

Volunteer Dismissal Plan (PDI)

Circular  103/2017  established,  on  December 
22,  2017,  the  criteria  for  the  PDI.  From  January 
to  December  2018,  563  employees  joined  the 
incentive retirement plan, leaving the Company.

74

Curitiba - Smart COPEL, Author: Guilherme Pupo

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX14. PERFORMANCE MANAGEMENT

14.1. PROFESSIONAL DEVELOPMENT

GRI 404-2

and contextualization of the evaluations carried out, which is the basis 
for  the  analysis  of  each  case  and  the  committee’s  deliberation  on  the 
development agreements for the manager.

GRI 103-3, 404-3

The  professional  development  of  employees  is  considered  a  strategic 
factor  for  COPEL,  as  it  favors  increased  productivity  and  increased 
competitiveness, and enhances well-being and security for all.

Nossa  Energia  (Our  Energy)  is  a  corporate  program  that  establishes  a 
standardized way to track and evaluate employee performance. It consists 
of  two  axes:  Organizational  Competencies,  related  to  the  expected 
behaviors of each employee, and Results, related to business goals. The 
program  subsidizes  decision-making,  based  on  meritocracy,  regarding 
promotions, functional adequacy, participation in conferences, training, 
graduate programs and foreign language courses, among others.

Initiated in 2013, the initiative has evolved and, each cycle, promotes 
learning and improvements of the model, gaining greater adherence to 
the culture and reality of the Company. In 2018, 100% of the employees 
with  more  than  three  months  in  the  Company,  who  were  not  in  the 
process of retiring or retired and who worked at least 60 days a year, 
participated in the process.

Throughout  the  program,  the  Calibration  Committees  were  created, 
aiming to align the understanding of the evaluators with regard to the 
comprehension  of  the  assessment  questions,  in  order  to  reduce  the 
subjectivity  in  the  process  of  analyzing  the  employees’  performance. 
Calibration takes place in two stages, the first of which is a pre-evaluation, 
focused on reviewing the program guidelines and guiding managers on 
the process and the appropriate management posture. The second stage 
occurs  after  the  performance  evaluation  through  the  Nossa  Energia 
Program. The people management area carries out a survey and study 
of the results of that cycle and proposes management analysis criteria, 
which are validated by a committee composed of the superintendents 
and the manager of the Department of People Management. Following 
this,  the  selected  managers  present  to  the  Committee  the  arguments 

75

Employees who participated in performance evaluation by gender and 
functional category GRI 404-3
Total of own 
employees
5,924
1,687

Evaluated 
employees
5,842
1,661

Male
Female

78%
22%

Percentage

Middle level 
Professional 
Technical Level 
Professional 
Higher 
Education 
Professional
Operational
Total

4,243

1,845

1,349

66
7,503

4,311

1,857

1,376

67
7,611

57%

24%

18%

1%
99%

Note: 100% of employees subject to performance evaluation went through the process in 2018. 

99% do not consider 108 employees who were exempted from the evaluation for the following 

reasons:  adherence  to  the  Incentivized  Resignation  Plan  (PDI)  and  condition  of  employees 

reintegrated, Specialized Personnel (QEP), retired and licensed.

Relocation Program

The  search  for  new  opportunities  and  challenges  is  disseminated 
transparently  through  the  Deployment  Program.  The  opportunities 
are  made  available  in  the  Employee  Portal  and  disclosed  by  e-mail, 
allowing  those  interested  in  changing  roles,  area  or  locality  to  apply 
for  the  vacancy.  This  practice  makes  it  possible  the  appreciation 
and  enhancement  of  human  capital  within  the  Company,  with  equal 
opportunities for employees in the process of moving.

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXTalent Bank

14.2. TRAINING AND QUALIFICATION PROGRAMS 

GRI 404-2, EU14, PRME 1, 2, 3

Implemented in order to prepare successors for the current leaderships, 
COPEL Distribuição’s Talent Bank allows the identification of employees 
with  the  potential  to  assume  a  leadership  position  at  a  higher  level, 
through  criteria  such  as  performance,  potential,  maturity  and  time  for 
retirement.  To  enhance  performance  and  professional  maturity,  the 
identified  talents  participate  in  specific  development  actions,  such  as 
mentoring and coaching, for example. In 2018, the Talent Bank registered 
367 potential leaders able to fill vacancies such as division managers, 
department managers, or superintendents. In that year, the number of 
mentors  increased  from  47  to  52,  an  increase  of  approximately  10% 
over 2017.

Talent Management

At COPEL Geração e Transmissão, the Talent Management program aims 
to improve the process of people management, to provide recognition, 
valuation and development of employees. The program maps potential 
talent  to  strategic  functions 
(supervision,  project  coordination, 
representing  COPEL  in  external  events)  and  implements  competency 
development  actions  such  as:  cumbuca  method,  coordination  / 
participation  in  work  groups,  temporary  substitution  of  manager, 
coaching,  participation  in  courses,  trainings  or  seminars  focused  on 
developing technical-functional and / or relational skills.

Currently, the program has 112 participants. 8 employees participated in 
the cumbuca method, 24 employees participated in coaching sessions, 
61 employees participated in training focused on developing technical-
functional  and  /  or  relational  skills  and  19  employees  temporarily 
replaced their managers. Other development actions such as mentoring 
and feedback will be implemented in 2019.

The  Corporate  Education  Policy  establishes  the  guidelines  for  the 
promotion  of  actions  ranging  from  basic  training  to  postgraduate  and 
research  courses.  These  actions  are  organized  in  corporate  programs, 
training  (basic  training  for  the  exercise  of  the  function),  mandatory 
training (courses intended for specific activities), training for professional 
improvement, events (seminars, lectures, workshops, congresses, etc.) 
and  research  and  development  projects.  Information  on  the  COPEL 
Corporate Education Policy is available on the sustainability page at the 
Company’s website.

The training related to the Integrity Program, sustainability, leadership 
and preparation for the future, among others, is under the responsibility 
of UniCOPEL Corporate University.

COPEL also promotes courses with internal and external instructors on 
topics related to quality management, processes and projects, and on 
tools  to  support  this  management.  The  Company  also  runs  a  foreign 
language training program for employees who use another language in 
their work activities, in which 78 people attended courses in German, 
Spanish  and  English  in  2018.  It  also  invests  in  lato  and  stricto  sensu 
postgraduate  courses  for  professionals  who  need  to  deepen  their 
knowledge in their area of activity, benefiting eight employees in 2018. 

The Transforming Leadership program, implemented in 2016, was continued 
in 2018 with the objective of forming leaders prepared for the responsible 
management  of  business  and  people,  with  attention  to  the  well-being 
and  development  of  the  teams.  The  new  managers,  who  had  not  yet 
participated in any activity in 2017, participated in face-to-face activities, 
in line with the new culture that has been built at COPEL. Also, distance 
courses were carried out for the entire management body, on topics relevant 
to the Company, such as diversity, sustainability, innovation and emotional 
management.  In  addition,  a  meeting  was  held  among  all  the  leaders,  in 
which the directors discussed with the management team strategic themes 
for business success.

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Medium Level 
Professional
Technical Level 
Professional
Higher 
Education 
Professional 
Operational
Total

Total  
employees

Hours of  
training

Average hours 
of training

4,311

129,971.40

30,15

1,857

111,921.72

60,27

1,376

85,629.07

62,23

67
7,611

4,150.59
331,672.78

61,95
43,58

Note: the total number of hours of training is less than that shown in the table “Average hours of 
training per gender” because it does not take into account the hours of training of the Board of 
Directors, the Counselors and Trainees. 

Also  in  2018,  COPEL  began  planning  a  management  succession 
program  with  the  participation  of  representatives  from  all  business 
areas,  coordinated  by  the  Corporate  University.  The  program  project 
was presented to the Business Management Board at the end of 2018 
and will be implemented throughout 2019.

Since 2016, COPEL has signed, through a public call notice, partnerships 
with educational institutions that are interested in granting benefits to 
its employees, some of which extend to dependents. The partnerships 
include  basic,  higher  and  vocational  education,  and  qualification  and 
professional  development  courses.  Until  December  2018,  COPEL  had 
59 institutions, of which 35 were universities, 16 language schools, 5 
elementary and high schools, and 3 free courses.

In  2018  UniCOPEL  made  available  to  the  employees  the  course 
“preparation  of  instructors”  in  the  distance  mode,  in  order  to  qualify 
technical professionals to act in the classroom.

15. INVESTMENTS IN HUMAN CAPITAL

In  2018,  R$  8.3  million  was  invested  in  training  and  development  of 
people. In all, 3,020 training events were held, with 27,050 participations, 
totaling  333,500  hours  of  training,  an  average  of  43.81  hours  
per employee. 

Average hours of training by gender GRI 404-1

Total of 
employees
5,924
1,687
7,611

Hours of 
training
274,100.35
59,354.26
333,454.61

Average hours 
of training
44.67
29.50
43.81

Men
Women
Total

77

Paranaguá, Rodrigo Felix

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXAssociation (NFPA) and International Labor Organization (ILO). This and other 
policies  related  to  occupational  health  and  safety  are  updated  whenever 
necessary, with a maximum term of three years.

The strategic objectives of this management are to promote a healthy work 
environment,  in  which  workers  collaborate  with  a  process  of  continuous 
improvement of the protection and promotion of the safety, health and well-
being of all; comply with legal requirements and disseminate a culture of 
prevention; work safety; and promote a culture of safety, health and quality 
of life.

16. HEALTH AND SAFETY AT WORK
GRI 103-1, 103-2, 103-3, 403-1, EU16

Occupational health and safety are considered fundamental themes for the 
sustainability of the Company, so much that they are part of its strategic 
reference. COPEL values and respects the human being in its entirety and 
puts life always in first place, Health and safety directly impact on the welfare 
and employee satisfaction, as well as on their productivity and readiness. On 
the other hand, accidents, when they occur, entail costs for the Company.

Each COPEL subsidiary has a specific area responsible for occupational health 
and safety management. It is carried out through the anticipation, recognition, 
evaluation and monitoring of risks in establishments. At COPEL (Holding), 
there is a coordinator responsible for integration of these areas and creation of 
corporate policies, norms and procedures. The area of occupational medicine 
is centralized in this coordination and serves the whole Company, promoting 
health  actions  integrated  to  work  safety.  These  teams  are  composed  of 
technicians  and  safety  engineers,  doctors,  and  occupational  nurses  and 
nursing assistants. In addition to these professionals, the entire managerial 
framework, as well as contract managers, inspectors, supervisors, Internal 
Accident Prevention Commissions (CIPAS) and Fire Brigades also play an 
important  role  in  safety  management.  100%  of  COPEL’s  employees  are 
represented by the CIPA. 

The main guidelines for action come from the Occupational Safety and Health 
Policy, which must be followed by the entire Company and its subsidiaries. 
The  document  indicates  that  everyone  is  responsible  for  safety,  health 
and  well-being  and  that  all  accidents  can  be  avoided,  it  also  states  that 
nothing justifies breaking the safety rules and it is everyone’s commitment 
to eliminate risk situations. Safety, according to policy, should be part of 
every moment, both inside and outside work. Health and Safety are made 
with knowledge, commitment and attitudes integrated.

This  document  was  drafted  by  the  health  and  safety  areas  of  work  in 
conjunction with other COPEL areas and approved by the Executive Board. 
Its  guidelines  are  in  compliance  with  international  standards  such  as  the 
International  Electrotechnical  Commission  (IEC),  National  Fire  Protection 

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The outsourced professionals of any and all service contract 
must  follow,  in  addition  to  the  policy  guidelines,  the 
Manual of Occupational Health and Safety, Contractually, 
outsourced companies must apply the guidelines set forth 
in the Guide to Safety and Health at Work Guidelines for 
contracted companies (available online) and demonstrate 
satisfactory  performance  in  relation  to  the  health  and 
safety management of its employees.

This guide establishes guidelines for the implementation 
of control measures and preventive safety systems in the 
processes and for the environmental conditions of work 
of  service  providers,  in  accordance  with  the  provisions 
of  current  legislation  and  internal  standards  related  to 
occupational safety and health.

COPEL  also  undertakes  commitments  related  to  the  subject,  such  as  the 
requirements for obtaining OHSAS 18001 (Occupational Health and Safety 
Management Systems). In 2018 the Governador José Richa (Salto Caxias) 
and Governador Ney Aminthas Barros Braga (Segredo) Hydroelectric Power 
Plants won the certification. 

Annually, the Company promotes campaigns that address issues related to 
the main health and safety risks to which it is subject, including awareness 
activities, education and orientation of employees and service providers for 
the prevention of occupational accidents and diseases.

Specific  programs  and  actions  are  also  conducted,  such  as  Occupational 
Health and Safety Management (GSST); Preserving Life (PPV) and Behavioral 
Verification (VCO), which are focused on the field inspection of employees 
and service providers hired by the Company; and sector security meetings, in 
which employees discuss periodically matters related to safety and accident 
prevention. Through the Hunt for Risk initiative, any employee can register a 
risk or near accident to be analyzed by Cipa, with the support of the health 
and safety area.

Cascavel, Author: Carlos Borba

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXWorkers receiving training in health and safety at work  GRI EU18

Copel 
(Holding)

Copel DIS Copel GeT

Total contracted and 
subcontracted workers who 
underwent health and safety 
training
Construction activities
Operating Activities
Maintenance activities
Total employees hired and 
subcontracted per company
Percentage of hired and 
subcontracted employees who 
have undergone health training
and security

384

4,409

1,691

0
0
384

384

1,350
399
2,660

895
796
0

5,820

1,691

100,00% 75,76% 100,00%

100.00% 75.76% 100.00%

Annually, each subsidiary defines its goals and objectives, which are broken down 
into corporate goals. They are voluntary, but in some cases, classic indicators are 
used, which have reference standards. There are Targets for Frequency Rate (TF), 
Rate of Severity (TG), Safety Commitment Attendance Index (IACS), inspections, 
valid Occupational Health Certificate (ASO), and absenteeism rate. The objectives 
are to reduce accidents and absenteeism. 

The  annual  targets  are  defined  during  the  strategic  planning  that  takes  place 
between  the  months  of  October  and  November  of  the  previous  year.  There 
are  also  monthly  targets  of  indicators,  whose  consolidation  contributes  to  the 
annual result. Performance is analyzed and consolidated monthly. The evaluation 
is made both internally and by third party. Also a benchmarking is done with 
other  companies,  through  the  Coge  Foundation  and  participation  in  awards 
of the electric sector, COPEL’s health and safety at work rates are within the  
industry average.

Preparation for e-Social

for 

In  2018, 
the 
information  was  prepared 
implementation  of  occupational  health  and  safety 
events  in  the  Digital  Bookkeeping  System  for  Tax, 
Social  Security  and  Labor  Obligations  (eSocial), 
established by Decree No. 8,373, dated December 11, 
2014, the system by which companies will inform the 
Government,  electronically  and  unified,  of  the  data 
related  to  workers,  such  as  bonds,  social  security 
contributions, payroll, work accident communications, 
prior notice, tax deeds and information on the FGTS.

The  events  related  to  Health  and  Safety  of  Work 
should  be  sent  to  eSocial  from  July  /  2019,  The 
sending  is  mandatory  and  non-compliance  will  be 
subject to a fine. The work safety areas of the wholly 
owned subsidiaries, together with the area of COPEL 
(Holding), are involved so that all information is made 
available in a correct and timely manner.

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 Training and qualifitation

GRI EU16

Employees are offered programs such as Training 
of Field Inspectors and Preliminary Risk Analysis - 
APR in Focus, which aim at an active prevention, 
to identify and block the agents of work-related 
illnesses and accidents.

Health promotion

COPEL  DIS  has  an  occupational  health  service 
and  offers  its  employees,  through  the  COPEL 
Foundation, an agreement to conduct diagnostic 
tests for diseases that may affect their capacity 
and productivity at work.

Health and safety committees

GRI 403-1

In  addition  to  the  Cipas,  COPEL  maintains 
employees’  commitment  to  health  and  safety 
through  monthly  meetings,  by  department  and 
locality, known as Safety Sectors.

In  these  meetings,  employees  present  issues 
related  to  preventive  and  corrective  actions 
identified in daily activities, in addition to other 
points  of  improvement  for  well-being  and 
satisfaction. The Setorial representative takes 
these  matters  to  Cipa’s  appreciation,  which 
returns  with  the  solutions  to  be  adopted. 
Weekly also takes place the meeting of Control 

Risk, when people gather in their areas briefly to 
exchange  information  and  reminisce  attitudes 
that prioritize security on a day-to-day basis.

These various actions add up monthly points and 
the  departments  with  the  highest  score  in  the 
quarter are awarded in the Safety Trophy. 

Training and integration for outsourced

GRI EU16

Employees of contractors participate in minimum 
compulsory training for the execution of fieldwork 
with electricity, called Integration in Health and 
Work  Safety.  These  professionals  also  attend 
the  lecture  on  Risk  Analysis  for  the  activity  in 
question.

It is possible to perform field activities only the 
outsourced employees who have participated in 
the  training.  The  mandatory  minimum  control 
for  works  with  electricity  is  carried  out  with 
own  application,  which  contains  information 
about the employees of the contractors and the 
contracts

Participation in the Rodeo of the Electricians

COPEL  encourages  the  participation  of  its 
electricians  in  the  Rodeio  dos  Eletricistas,  a 
technical  competition  held  first  internally,  with 
electricians  from  all  regions  of  Paraná,  and 
later at the national level, in dispute with teams 
of  electricians  from  different  electric  power 
concessionaires from the country.

81

Author: Erika Yuriko Nishimura

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXThe Rodeo is a playful way of valuing electricians, 
encouraging  integration,  improving  care  with 
work  safety  and  sharing  experiences  and 
knowledge. COPEL DIS was the champion of the 
national rodeo in the 2010 and 2014 editions. In 
2018, with the first place in grid activities.

Still as a stimulus, COPEL installed in its main polos 
a Breastfeeding Support Room, an exclusive and 
comfortable  space  where  mothers  can  collect 
and store the milk properly. Users receive a kit 
with instructions on storage, glass bottles and a 
thermal bag for the correct transportation of the 
containers.

Preserving Life Program (PPV)

Initiative to supervise, in the field, the technical 
and safety procedures during the execution of the 
activities,  in  accordance  with  the  Occupational 
Health  and  Safety  Management 
(GSST) 
standards.  A  work  or  area  safety  technician 
performs the monitoring of the teams and issue 
report with score of the found failures. 

Due to the high turnover of contracted employees 
and  the  characteristics  of  the  contracts,  there 
is no specific way to determine the percentage 
of  trained  contractors,  however,  the  Company 
adopts as a rule the implementation of security 
integration training for all its contractors.

Healthy Pregnancy

COPEL  believes  that  strengthening  the  family 
bond  is  fundamental  for  the  balance  of  the 
individual,  especially  in  the  first  months  of  the 
children’s lives. For this reason, extended the legal 
rights of COPEL with the extension of maternity 
leave  in  60  days  and  the  implementation,  on 
return of leave, of a reduced working day from 
8 hours a day to 6 hours a day for a further 60 
days, as an incentive to breastfeeding.

Reduction of working hours

Beginning  in  2018,  the  COPEL  now  have  a 
new  benefit:  the  possibility  of  reducing  the 
working  day  from  eight  to  six  hours  for  those 
who  prefer  to  invest  in  more  free  time  or  
personal projects.

Although  the  reduced  working  hours  will 
decrease  by  25%  of  the  salary,  the  opponents 
will  not  have  reduced  the  participation  in  the 
profits, the benefits of food aid, the snack ticket 
and the 13th of the food aid.

Encouraging physical activity

For  COPEL,  sports  practice  is  important  not 
only  for  individual  well-being  but  also  as  an 
element  that  can  promote  healthy  relationships 
and  greater  integration  among  employees  and, 
consequently, improvement of the organizational 
climate, it also promotes health benefits and the 
improvement of the quality of life.

The  Company  has  held  the  COPEL  Internal 
Games  (JICs)  since  1974,  with  more  than  20 
sports,  individual  and  collective.  The  disputes 

occur  among  the  employees  of  the  different 
regions of Paraná, distributed according to their 
stocking area, to facilitate the participation of the 
number  of  athletes,  the  games  are  carried  out 
in two phases, each stage having an average of 
400  participants,The  programming  of  the  JICs 
also includes the Cultural Moment, in which are 
played  the  modalities  of  ballroom  dancing,  free 
dance and music interpretation.

The programming of the JICs also includes the 
Cultural  Moment,  in  which  dance,  free  dance 
and music interpretation modalities are played.

The Corrida and Rustic Walk in Atuba - Curitiba 
neighborhood  where  one  of  the  poles  of  the 
company  is  located  -  is  another  traditional 
sporting event of the Company, which annually 
brings together approximately 450 participating 
athletes  each  December.  In  addition,  Copel 
supports  the  participation  of  its  employees  in 
external  events,  such  as  street  races  and  the 
Games of SESI.

COPEL also provides two electric bicycles for its 
employees  to  try  out  this  new  modal  to  return 
home  through  the  Power  Bike  Application.  The 
Company also encourages the use of alternative 
means  of  transportation  on  Bike  to  Work  Day 
and on World Carless Day.

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXAPR Easy - Application for preliminary risk analysis

Since  2017  COPEL  has  been  using  the  APR  Easy  application,  which 
enables  the  registration  of  preliminary  risk  analyzes  in  mobile  computing  
devices (tablets).

The preliminary risk analysis (APR) is mandatory prior to the execution of 
any  activity  that  interferes  with  the  electrical  system  and  aims  to  make 
professionals plan their activities from a safety point of view, prioritizing 
risks and taking the necessary measures to avoid them.

In  addition  to  the  digital  registration  of  the  APRs,  the  application  allows 
the traceability, georeferencing and its linkage with other COPEL systems, 
which has contributed to the reduction of the emission of documents in 
printed paper, which require physical archiving.

Chemical Dependency Program

With  a  focus  on  preventive  and  therapeutic  aspects  of  health,  COPEL 
implements  the  Chemical  Dependency  Program,  with  which  it  promotes 
actions  to  improve  the  conditions  of  health,  well-being  and  productivity 

of  the  employee,  contributing  to  the  quality  of  life,  reduction  of  risks  of 
work  accidents,  absenteeism,  medical  expenses,  disciplinary  measures, 
low performance, among others. The initiative is led by a group of work 
composed of professionals in the areas of occupational health and social 
work and includes the internment of the employee, sessions of therapy and 
psychiatric consultations, besides the monitoring by the social service. 

COPEL fully funded the first employee’s hospitalization, including medication 
prescribed  for  treatment,  over  a  period  of  90  days,  plus  48  sessions  of 
psychotherapy with psychologists and / or specialized psychiatrists for the 
employee and 24 sessions for the family. The whole process is guided by 
internal regulations (NAC 040120 and IAP 040120-1).

For  more  information  on  the  health  and  safety  practices  of 
COPEL  Geração  e  Transmissão  and  COPEL  Distribuição,  access 
the  Social-Environmental  and  Financial  Responsibility  Reports  of  
these subsidiaries. 

COPEL  Distribuição  Social-Environmental  and  Economic-Financial 
Responsibility Report

COPEL  Generation  and  Transmission  Social-Environmental  and 
Economic-Financial Responsibility Report

83

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX16.2. PERFORMANCE IN HEALTH AND SAFETY AT WORK  GRI 403-2

Indicators of health and safety at work - own employees

Frequency rate (injuries)

Occupational disease rate

Absenteeism rate

2016
0.00
3.26
7.48
0.88

HOL
GeT
DIS
CTE

2017
0.00
1.90
6.69
0.86

2018
0.00
2.29
7.26
2.02

2016
0.00
0.00
0.86
0.00

2017
0.00
0.00
0.51
0.00

2018
0.00
0.00
0.76
0.00

2016
1.48
21.00
2.80
1.18

2017
0.00
1.46
2.83
1.14

2018
1.60
1.87
3.35
2.84

Number of fatalities 
(deaths)
2017
0.00
0.00
0.00
0.00

2018
0.00
0.00
0.00
0.00

2016
0.00
0.00
0.00
0.00

Number of days lost

2016
0.00
21.00
2,155
0.00

2017
0.00
46.00
1,190
0.00

2018
0.00
30.54
2,263
0.00

Rate of injury
Number of deaths

Copel (Holding)
2.60
0

Copel GeT
4.14
1

Copel DIS
10.22
1

Copel CTE
7.57
0

Health and safety at work indicators - outsourced employees

84

Author: Daniela Catisti

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXi n t e l l e c t u a l   c a p i t a l

85

Curitiba - Smart COPEL, Author: Guilherme Pupo

17. INTELLECTUAL CAPITAL

 » GT - Thermoelectric Generation

17.1. RESEARCH, DEVELOPMENT AND 
INNOVATION

GRI 103-1, 103-2, 103-3, EU8, PRME 4

Innovation is seen as a competitive differential 
between  companies  and  it  is  through  it  that 
new opportunities are discovered or exploited. 
Its practice is necessary for a company not to 
be marginalized. For this reason, research and 
development  (P&D)  are  a  fundamental  part  of 
COPEL’s activities, included in its Business Plan, 
Strategic  Planning  and  management  practices 
as a way of seeking innovation. 

For  the  electricity  sector,  P&D  investment  is 
also  a  regulatory  requirement,  established  by 
Federal  Law  9,991/2,000  and  supervised  by 
the National Electric Energy Agency (Aneel) for 
the  improvement  of  generation,  transmission 
and distribution services. It is mandatory that 
the  electric  power  companies  devote  part 
of  their  net  operating  revenues  (ROL)  to  this 
activity.  The  separation  of  this  amount  must 
be  made  monthly,  to  compose  the  balance  to 
be invested.

Aneel’s  initiative  is  called  the  Research  and 
Technological  Development  Program  of  the 
Electric Energy Sector (ProP&D). Through this 
program,  the  agency  provides  a  manual  to 
guide P&D activity by companies:

 »

FA  -  Alternative  sources  of  electricity 
generation

 » GB - Management of basins and reservoirs

 » MA - Environment

 » SE - Security

 »

EE - Energy efficiency

 »

PL - Planning of electric power systems

 » OP - Operation of electric power systems

 » SC - Supervision, control and protection of 

electrical energy systems

 » QC - Quality and reliability of electric 

power services

 » MF - Measurement, billing and commercial 

loss control

 » OU – Other

The  projects  developed  by  COPEL  are  in  line 
with  the  ProP&D  guidelines,  but  are  always 
linked  to  the  Company’s  interests,  based  on 
demands arising from daily problems, the need 
for  new  technologies  or  the  construction  of 
low-cost  generation  projects,  among  others. 
From  the  point  of  view  of  COPEL,  P&D 
investments  are  not  only  a  legal  requirement, 
but  opportunities.  With  the  natural  evolution 
of this practice, projects have achieved results 
that can be effectively used or marketed (see 
pp. 89-91).

Each  project  has  its  own  schedule,  but  the 
deadlines  for  completion  are  regulations  by 
Aneel. The commitments already made must be 
fulfilled by January 2021. With the completion 
of the projects, a reconciliation of all the entries 
made  and  accounted  for  will  be  done,  basis 
for a third-party accounting audit. Information 
related to this verification, added to the technical 
information, is sent to Aneel, which evaluates 
and recognizes the investments made as P&D 
projects. If a project is not recognized, the value 
invested must return to the initial balance. 

The  teams  responsible  for  research  and 
development  management  at  COPEL  are  the 
Innovation  Coordination  and  the  P&D  areas 
of  COPEL  Distribuição  and  COPEL  Geração  e 
Transmissão,  each  with  its  own  manager  and 
six,  nine  and  seven  employees,  respectively. 
Management is done via the SAP system, Initial 
Project  Proposal  (PIP)  and  Project  Formulary 
(FPD). The subsidiaries’ P&D areas support the 
management of the initiatives, including initial 
hirings, management of monthly payments and 
monthly verification of financial statements.

86

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX 
To  accompany  the  development  of  P&D 
programs, the Innovation Coordination created 
the  Innovation  Portal,  which  gathers  all  the 
information  about  the  budget  execution  of 
the  projects  under  development.  In  addition 
to  allowing  follow-up,  the  Portal  serves  as  a 
support  tool  for  project  managers,  which,  on 
the basis of available information, may define 
measures for the adequacy of investments.

the 

premises, 

characteristics 

and 
All 
responsibilities of the management of the P&D 
projects are established in a specific corporate 
policy, outlined by the Innovation Coordination 
and  in  the  process  of  approval.  This  policy 
follows the guidelines of the best practices of 
the sector.

The  P&D 
indicator  accompanied  by  the 
COPEL Innovation Coordination is the number 
of  patents  deposited.  23  applications  have 
already been filed with the Instituto Nacional de 
Propriedade Industrial – INPI (National Institute 
of Industrial Property - INPI). COPEL also has 
two  international  patent  applications  in  the 
United States and Europe, via the Convention 
of  the  Union  of  Paris  (CUP),  the  number 
of  patents  deposited  in  the  INPI  increased 
significantly,  jumping  from  one  in  2016  and 
2017 to five in 2018.

COPEL  Geração  e  Transmissão  applied 
R$22.9  million  to  execute  28  P&D  projects 
in  2018,  of  which  seven  are  strategic,  with 
themes  established  by  Aneel  through  Call  for 
Strategic  Projects.  In  another  ten  projects, 
COPEL  GeT  participated  in  cooperation  with 

87

other companies in the electricity sector. The 
subsidiary  also  invested  R$414.4  thousand  in 
the management of its P&D projects, totaling 
R$23.3 million destined to the activity in 2018.

For  the  next  three  years,  COPEL  GeT  projects 
an  investment  of  R$115  million  in  new  P&D 
projects applied to its generation, maintenance 
and resource management processes. Projects 
must be executed in at least ten university poles, 
eight  institutes  of  research  and  nine  national 
technology  companies.  These  projects  will  be 
approved  by  an  evaluation  of  the  company’s 
P&D  Committee  and  /  or  public  call  managed 
by  Aneel.  Participating  institutions  will  have 
up  to  five  years  to  execute,  as  defined  in  the 
Research Program Procedures and Technological 
Development  of  the  Electric  Energy  Sector 
(PROP&D).

“COPEL’s goal is to invest R$52 million 
over the next three years in innovative 
projects  to  generate  renewable  energy 
and  replace  equipment  to  make  more 
efficient the use of electricity.”

Image Bank

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX17.2. INVESTIMENTS IN P&D GRI EU8

By research topics (Research 
and Development Manual - 
Aneel)

Power Storage
Energy Efficiency
Renewable or alternative 
source
Environment
Quality and Reliability
Planning of electric power 
sys-tems
Supervision, control and 
protection
Measurement
Transmission of data via 
electric network
Management of basins and 
reser-voirs
Safety
Operation of electric power 
systems
Other
PD & I Management
Total investments in P&D

Resources applied in research and technological and scientific development

COPEL DIS

COPEL GeT

2017

2018

2017

2018

VALUE (R$)
348,722.36
-

742,668.58

1,095,404.17
-

767,103.58

(%)
2%
-

4%

6%
0%

4%

VALUE(R$)
6,544,890.40
-

(%)
21%
-

VALUE(R$)
-
532,572.24

8,060,862.30

26%

2,545,504.14

661,324.72
1,541,108.22

136,831.63

2%
5%

0%

1,997,399.46
53,541.12

1,214,337.24

(%)
-
3%

14%

11%
0%

7%

VALUE (R$)
-
377,760.88

5,872,962.32

2,410,050.99
2,261,926.72

1,185,022.24

6,044,266.21

33%

5,678,168.47

18%

2,979,309.77

16%

2,076,662.96

829,008.68

-

4,581,564.51

2,181,413.74

1,005,429.47
852,640.50
18,448,221.80

4%

-

25%

12%

5%
5%
-

1,516,63.46

-

5%

-

0.00

-

0%

-

0,00

-

1,346,063.64

7%

1,639,611.21

3,093,918.17

10%

2,207,447.55

1,926,579.23

1,530,574.23
191,98.87
30,882,882.70

6%

5%

-

4,567,137.64

454,227.12
590,161.20
18,487,701.12

12%

25%

2%
3%
-

1,662,524.99

2,898,301,71

12%

2,483,179.61
414,393.44
23,282,397.07

11%
2%
-

(%)
-
2%

25%

10%
10%

5%

9%

0%

-

7%

7%

Note: the investment data for 2017 did not undergo external verification, only data for 2018.

Total investiments in P&D

2017
36,935,922.92

2018
54,165,279.77

%
46.65%

88

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXpresence of tobacco crops and family agriculture. R$3 million were invested 
in the project. 

The Ivaí Substation is automated and operates at a voltage of 34.5 kV, with 
four feeders installed to distribute power to the urban and rural households 
located in the region. In case of failure in the main source, the set is capable 
of  re-establishing  the  supply  through  a  circuit  alternative  power  supply, 
which  increases  the  reliability  of  the  system  as  a  whole.  Soon,  the  unit 
will be equipped with a bank of voltage regulators, which will provide even 
greater stability to the supply. 

17.3.3. Electro via 

In 2018, COPEL inaugurated one of the largest electro vias in the country, 
with eleven hydroelectric plants that will connect Paraná from east to west, 
from the Port of Paranaguá to the Iguaçu Falls, and are already operating 
in Paranaguá, Curitiba, Irati, Foz do Iguaçu, Palmeira, Fernandes Pinheiro, 
Guarapuava,  Candói,  Ibema,  Cascavel  and  Matelândia,  Electro  via  is  a 
stimulus to the chain of production and commercialization of electric vehicles.

The next project planned by the Company is the implantation of an electro 
via that runs all the Brazilian coast.

17.3. FEATURED PROJECTS

17.3.1.COPEL installs first Paraná smart meter

COPEL started in March, in Ipiranga, a city at 50 km from Ponta Grossa, the 
installation of self healing systems (grid reconfiguration systems), automatic 
voltage  regulators  and  other  devices  that  made  the  municipality  in  2018 
the  first  Brazilian  city  to  have  all  of  its  territory  covered  by  smart  grids  - 
which includes the installation of smart meters at more than 5,000 points 
of consumption. Similar to the North American and Japanese systems, the 
smart grid model implanted in the municipality represents the apex of more 
than ten years of pilot projects and concept tests that the Company has 
been applying on a small scale in its concession area.

In 2018 a tender was issued for the contracting of services and devices, for 
the installation of this format of intelligence grid in São José dos Pinhais, in the 
Metropolitan Region of Curitiba. With 126 thousand points of consumption, 
this location will represent another important step towards automation of 
the electric system of Curitiba and other large cities. 

The integration of grids by information and telecommunication systems is 
the first step in integrating other services in the future, such as distributed 
microgeneration,  energy  storage,  electric  car  supply  and  public  services, 
such as street lighting and intelligent traffic lights, COPEL has R$70 million 
invested in research projects. 

17.3.2. Smart Grids

Through  the  Mais  Clic  Rural  Program,  COPEL  has  been  modernizing  the 
networks in the field, with a total investment of more than R$500 million 
over three years. The initiative incorporates innovations that are the result 
of  more  than  a  decade  of  operations  testing  of  intelligent  networks  and 
includes automation and remote control of the electric network, installation 
of smart meters and pioneering research and development projects in Brazil.

In addition, COPEL put into operation in June the third compact substation 
of the program, located in the municipality of Ivaí, a region with a strong 

89

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX 
17.3.4. Virtual reality

In  March  2018,  at  its  operational  center  in 
the  Mossunguê  neighborhood  (Curitiba,  PR), 
COPEL  carried  out  the  demonstration  of  a 
virtual  reality  program  geared  to  the  work  of 
electricians  in  risk  situations,  as  a  result  of  a 
research  and  development  project  carried  out 
by COPEL in partnership with Lactec Institutes 
and  the  Federal  University  of  Paraná,  the 
program  combines  virtual  reality  technology 
with learning theories and challenge techniques 
inspired by the world of games. 

Dozens  of  COPEL  employees  were  able  to 
simulate the work done through the energized 
networks of an energy substation. Scheduled to 
be completed in 2019, the program will simulate 
work  in  critical  situations,  conditioning  the 
electrician’s  actions  in  routine  procedures  and 
also  provoking  their  attention  to  unexpected 
situations.

17.3.5. Renewable energy in universities

Over  the  next  three  years,  innovative  projects 
for  the  generation  of  renewable  energy  and 
replacement  of  equipment  to  make  more 
efficient the use of electric energy will be carried 
out  in  five  universities  in  Paraná,  approved 
in  open  public  call  for  Energy  Efficiency  and 
Research  and  Development  of  COPEL,  under 
Aneel regulation.

For  the  first  time,  the  call  links  efficiency 
in  higher 
research  proposals 
projects  to 
education  institutions.  The  idea  is  that  the 

22  projects  approved  throughout  Brazil  in  this 
experiment,  which  is  unprecedented,  serve  to 
formulate  public  policies  to  combat  waste  of 
electricity  in  consumer  units  of  all  spheres  of 
public administration.

In  Paraná  the  works  will  be  developed  by  the 
Federal  Universities  of  Paraná  (UFPR),  State 
University  of  Londrina  (UEL),  State  University 
of  Maringá  (UEM)  and  Federal  Technological 
University  of  Paraná,  in  Curitiba  and  Pato 
Branco, totaling an investment of R$52 million. 

The  institutions  will  have  one  year  for  the 
execution, followed by the one-year period for 
the monitoring of the results. The research and 
development  work  will  have  a  term  of  three 
years for the execution. .

Among  the  actions  that  should  generate 
savings in energy consumption by institutions, 
the highlight is the replacement of 71 thousand 
lighting points and the installation of photovoltaic 
panels  that  generate  electric  energy  through 
the incidence of solar rays, adding a capacity to 
generate order of 2.2 thousand kWp. 

There is also a forecast of 40 air conditioners 
and  water  distillation  units  being  exchanged 
at the State University of Londrina, which will 
also  work  with  research  in  the  area  of  biogas 
generation,  with  a  unit  that  will  have  120  kW 
In addition to resulting in the reduction of light 
bills  of  universities,  the  projects  should  form 
new habits of consumption.

17.3.6.   Commercial  technical  arrangement  of 
distributed  generation  of  electric  energy  from 
biogas of swine residual biomass

The  proposal  of  this  project  is  to  boost  the 
generation  of  electricity  from  biogas  in  Brazil, 
especially in regions with a high concentration 
of  organic  waste  produced  in  a  decentralized 
manner  and  without  adequate  treatment. 
Many  small  Brazilian  municipalities,  of  rural 
economy, do not have technical and economic 
conditions to sustain sanitation and, therefore, 
have available raw material for the generation of  
this product.

The  project  aims  at  mitigating  environmental 
liabilities, preserving water resources, energetic 
recovery  of  swine  farming,  promoting  the 
environmental  and  energy  sustainability  of 
agribusiness,  adding  value  to  rural  property 
and stimulating the creation of a new economy, 
savings  in  energy  consumption  by  institutions 
include  the  replacement  of  71,000  lighting 
points  and  the  installation  of  photovoltaic 
panels  that  generate  electricity  by  means  of 
the  incidence  of  solar  rays,  with  a  generation 
capacity of the order of 2.2 thousand kWp.

There  are  also  plans  to  exchange  40  air 
conditioners  and  water  distillers  at  the  State 
University  of  Londrina,  which  will  also  work 
with research in the area of biogas generation, 
with a unit that will have 120 kW of power.

In addition to resulting in the reduction of light 
accounts  of  universities,  projects  should  form 
new consumption habits. 

90

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX17.3.7. Monitoring of works by optical fibers

Ruptures of earth dams are often caused by regressive tubular erosion, which is a type of internal erosion. The proposed 
system, composed of an optical fiber distributed inside the mass of earth at different levels, to the point of involving the body 
of the structure, innovates in the field of instrumentation of dam monitoring, since it allows to measure the water flow in a 
distributed and non-punctual way, as in conventional methods and instruments.

System allows to identify the position of the anomaly and quantify its magnitude to each meter of the fiber optic cable. Thus, 
it is possible to carry out a three-dimensional mapping of the interior of the dam in order to detect in advance anomalous 
regions  to  the  limit  conditions  foreseen  in  design,  which  allows  to  intervene  correctively  to  contain  the  advance  of  the  
erosive process.

91

Image Bank

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXs o c i a l   a n d   r e l a t i o n s h i p   c a p i t a l

92

Curitiba - Smart COPEL, Author: Guilherme Pupo

18. ENGAGEMENT WITH RELATED 
PARTIES GRI 102-21, 103-1, 103-2, 103-3

is 

important 

It 
that  COPEL  constantly 
communicate its mission and values in order to 
maintain the commitment of all its stakeholders 
to these premises. It is also important that the 
Company  always  listen  to  its  stakeholders: 
understand  the  characteristics  of  surrounding 
communities,  the  yearnings  of  shareholders, 
the expectation of employees and the opinion 
of  clients  and  suppliers,  in  order  to  maintain 
its  standard  of  excellence  and  meet  the 
expectations  of  these  publics,  COPEL  is  the 
largest company in Paraná and therefore must 
adequately  fulfill  its  role  in  the  area  of  Social 
Responsibility.

for 

COPEL  can  positively  impact  its  stakeholders 
by  developing  the  local  economy,  improving 
the quality  of  life of vulnerable communities, 
offering  opportunities 
socio-cultural 
development  and  employability.  On  the  other 
hand, if it does not act within its values and in 
compliance with the legal provisions and their 
norms  and  standards,  COPEL  may  negatively 
impact them in social, cultural and environmental 
terms.  This  also  has  consequences  for  the 
Company,  such  as  the  receipt  of  notices,  the 
Terms  of  Conduct  Adjustment  (TAC)  and  of 
fines,  which  can  generate  loss  of  revenues. 
For this reason, COPEL avoids to the maximum 
cause negative impacts.

93

The  formal  document  that  deals  with  how 
COPEL  engages  with  its  stakeholders  is  the 
the 
Sustainability  Policy,  which 
following guidelines:

includes 

 »

Promote transparent, regular and structured 
dialogue  with  stakeholders,  considering 
their demands, priorities and expectations.

 » Acquire sustainable products and services 
and  promote  actions  that  encourage  the 
supply chain to seek sustainability.

 » Respect  the  principles  of  free  and  fair 

competition.  GRI 206-1

 » To  value 

the  contributions  of 

the 
communities  in  the  regions  of  insertion 
of  COPEL’s  businesses  and  to  promote 
local  sustainable  development  with  the 
generation of shared value.

 »

Foster  actions  that  encourage  the  safe, 
efficient  and  sustainable  use  of  your 
products and services.

 » Report periodically or whenever necessary 
adapting 
the 
languages  and  media  to  the  needs  of 
different stakeholders.

information, 

relevant 

The  Sustainability  Policy  was  prepared  by 
professionals in the areas of sustainability,

environment,  social  responsibility,  corporate 
integrity, innovation, financial and management. 
the  wholly-owned 
Professionals 

from 

subsidiaries  were  also  involved,  in  a  work 
coordinated  by  COPEL’s  sustainability  area. 
Its  guidelines  are  based  on  the  commitments 
made  to  sustainable  development  (see  page 
61),  the  principles  of  Corporate  Governance 
and  the  values  and  principles  of  the  COPEL 
Code  of  Conduct,  the  policy  is  reviewed  and 
updated every two years.

The engagement is achieved through dialogue 
with  each  stakeholder,  through  the  Ordinary 
General  Meeting  (AGO),  the  internal  and 
external  communication  channels  and  media, 
the  integrated  report  itself,  the  website,  the 
Investor  Relations  area,  of  the  engagement 
varies  according  to  the  specific  demands 
of  each  public.  Responsibility  for  managing 
this activity is shared by several areas of the 
Company,  depending  on  the  particularities  of 
the relationship that must be maintained.

18.1. VOLUNTARY COMMITMENTS

PRME 1, 2, 3, 6

regulatory 

requirements 
COPEL  exceeds 
related to stakeholder engagement, since it has 
undertaken  a  series  of  external  commitments 
on  the  subject.  In  addition,  it  has  signed  its 
own  commitments  for  the  benefit  of  society 
and the sector.

Each year goals are set for COPEL’s actions in 
these commitments. All targets for 2018 have 
been met. Within the Cities Program of the UN 
Global Compact, the objective was to increase 
the  number  of  municipalities  adhering  to  the 
Pact  and  innovative  projects  aligned  with  the 

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX 
ODS. This number jumped from 15 to 41 in 2018. Community vegetables 
gardens were set up in the municipalities of Cascavel and Ponta Grossa, 
which, together with Maringá, benefited more than 660 participants. In 
2019, the goal is to expand the program to the municipality of Curitiba. 

The  Solidarity  Selective  Collection  program,  which  promotes  the 
allocation of solid administrative waste to associations and cooperatives 
of  recyclable  material  collectors,  has  allocated  92  t  of  waste, 
financially  supporting  approximately  420  families,  ranging  from  69% 
to 74% in the state of Paraná. In Corporate Volunteering, the number 
of  volunteers  has  been  increased  from  338  to  367  and  institutions 
registered in the public call, which selects non-profit social institutions, 
educational  institutions  and  Non-Governmental  Organizations  (NGOs) 
to  attend  events,  fairs  and  activities.  volunteering,  went  from  43  to 
50.  The  actions  of  corporate  volunteering  reached  7,500  people. 

GRI 413-1

COPEL Sustainability Award - Susie Pontarolli 
Trophy  GRI 413-1

In 2018, the fourth edition of this award was 
held, which recognized social institutions and 
suppliers that presented significant socio-
environmental projects related to at least one 
of the Sustainable Development Objectives. 
The winners of the Social Institutions category 
received cash value to be applied to the projects 
awarded.

94

18.2. ENGAGEMENT IN INTEGRAL SUBSIDIARIES

GRI 102-21

In 2018 COPEL GeT evaluated the stakeholders defined by the Company, 
and  identified  and  prioritized  the  most  relevant  ones  for  its  business. 
This process was carried out with the participation of all its staff and 
validated by senior management. The result will serve the establishment 
of agreements with the interested parties and for the interaction between 
them with the strategies and processes of the subsidiary, in a short- and 
long-term perspective.

GeT  stakeholders  can  contact  the  subsidiary  regularly  through  the 
available service channels, but the subsidiary also conducts occasional 
campaigns  for  some  of  them,  such  as  vendor  workshops;  specific 
projects for employees; meetings with surrounding communities, ONGs 
and  indigenous  communities;  meetings  with  city  halls,  environmental 
agencies and real estate agreements; road shows and teleconferences; 
investors  
besides  having 
and shareholders. 

exclusive  departments 

attend 

to 

COPEL  Distribuição,  in  turn,  defined  and  prioritized  its  stakeholders  in 
2016.  The  subsidiary  has  a  series  of  relationship  channels  detailed  in 
the Social-Environmental and Economic-Financial Responsibility Report, 
available on the Company’s website.

COPEL Comercialização relates to customers by e-mail and telephone, 
and  through  visits.  Customers  are  also  invited  to  lectures  and  events 
of  COPEL  on  the  free  energy  market.  The  participation  of  the  COPEL 
Comercialização  team  in  fairs  and  rounds  of  business  is  aimed  at 
engaging  with  potential  customers.  For  this  public,  folders,  e-mail 
marketing  actions,  presentations  and  gifts  are  also  sent  out.  Clients 
and  potential  customers  also  have  the  COPEL  Energia  Mercado 
Livre  application.  Suppliers  receive  technical  visits  and  participate  in  
work meetings.

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXCOPEL  Telecom  annually  reviews  the  Survey 
of  Socio-Environmental  Aspects  and  Impacts 
(LAISA),  applying  it  in  its  processes.  The 
result  subsidizes  the  prioritization  of  socio-
environmental initiatives linked to the ODS and 
enables  the  development  of  actions  related 
to  engagement  with  its  stakeholders.  The 
subsidiary also conducts a series of events:  

 » Dialogue Cycle with Stakeholders: in 2018 
was  carried  out  with  strategic  clients.  In 
2019  will  involve  other  customers  and 
suppliers.

 » Telecom Meeting: aimed at the employees 
of the subsidiary, is held quarterly or each 
four months.

 »

Lectures:  EducaODS  and  Internet  Without 
Bullying (learn more on pages 112 and 116).

 » Techmonth: 

that 

initiative 

opens 
communication  channel  with  the  main 
actors  of 
information 
the  media  of 
technology,  for  presentation  of  solutions 
and exchange of ideas. Occurs annually.

 » CTE Sustainability Committee: aims to plan 
the evolution and continuous improvement 
of COPEL Telecom’s corporate sustainability 
performance  in  its  social,  environmental 
and economic-financial dimensions. It aims 
to inform and obtain the involvement of the 
leaders  of  the  subsidiary  and  the  invited 
members (leaders of areas of sustainability 
and governance of COPEL (Holding) - with 

95

the  implementation  of  the  Sustainability 
Plan.

Employees

 » Sustainability 

to 
initiatives: 
stakeholder participation, such as business 
partners, customers and suppliers.

invitation 

COPEL  Telecom  goals  are  to  expand  the 
Internet Without Bullying project to more cities 
where  COPEL  Fibra  is  commercialized  (82 
municipalities of Paraná) and annually conduct 
the  Cycles  of  Dialogues  for  each  stakeholder 
prioritized by the company.

All  stakeholders  may  contact  COPEL’s 
subsidiaries through corporate channels or by 
“Fale  Conosco”  available  on  the  Company’s 
website.

19. RELATIONSHIP WITH INTERESTED 
PARTIES 
GRI 102-43

19.1. INTERESTED PARTIES ENGAGED BY 
COPEL

GRI 102-40 

Copel (Holding)

The Company adopts different communication 
channels  to  approach  its  employees,  keep 
them  informed,  and  identify  their  needs  and 
expectations. There is the Great Place To Work 
Survey  (GPTW),  the  Confidential  Channels 
(CADAM,  COE,  Ombudsman,  Reporting 
Channel), and the Anima Program. The Company 
makes  available  to  this  public  professional 
development  and  remuneration  according  to 
the market, prioritizing transparency and equity 
in their actions.

Customers

The actions aimed at the clients aim to meet 
their  main  expectations:  to  have  energy  and 
internet  available  with  low  price,  errorless 
invoice and agile service and quality, in addition 
to favorable conditions in hiring. Periodically are 
conducted satisfaction surveys with customers 
of  COPEL  Distribuição,  COPEL  Geração  and 
Transmissão  and  COPEL  Telecomunicações, 
aiming to improve the provision of service. 
.

Suppliers

value  maximization. 

The  subsidiaries  are  committed  to  COPEL 
(Holding)  to  contribute  to  the  Company’s 
sustainable 
This 
commitment  is  executed  in  a  Management 
Agreement  between  the  parties.  The  needs 
and  expectations  of  this  interested  party  are  
identified  in  the  Strategic  Planning,  meetings 
of the Board of Directors (Redir) and meetings 
of the Administration Council (DAC).

The  alignment  of  COPEL’s  operations  with 
the needs and expectations of its suppliers is 
essential  for  the  regularity  and  quality  of  the 
services. Acting in an isonomic manner in the 
management  of  contracts,  COPEL  regularly 
maintains contact with its suppliers, providing 
various  relationship  channels,  such  as  e-mail, 
telephone  and  correspondence,  as  well  as 

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXspecific space in the corporate website.

Regulatory bodies

In  the  energy  sector,  COPEL  has  a  legal 
obligation  to  regulators  to  develop  its  actions 
in accordance with applicable laws, regulations 
and  legislation.  In  the  telecommunications 
sector,  the  Company  must  also  carry  out  its 
activities  in  accordance  with  its  regulatory 
framework.  The  Company  maintains  specific 
meetings with the regulatory agencies, as well 
as  public  hearings  and  consultations,  along 
with  trade  exchanges,  e-mails  and  inspection 
and orientation visits.

Communities

Energy, COPEL’s main product, means quality 
of  life,  health  and  development  for  society. 
In  order  to  identify  needs  and  expectations, 
COPEL  executes  the  Community  Relations 
Program around its new ventures, maintaining 
specific  communication  actions  with  this 
public.

Shareholders and Investors

Shareholders  and  investors  are  responsible 
for  providing  COPEL  with  part  of  its  financial 
resources, from which the Company can carry 
out its activities with excellence and stability. 

On the other hand, it must dedicate efforts to 
generate value and returns for this public. The 
relationship  is  especially  through  the  area  of 
Investor Relations.

Government

The  Government  of  Paraná  is  the  majority 
shareholder  of  COPEL,  a  position  in  which  it 
directly  influences  the  Company’s  strategy 
and  business.  COPEL’s  relationship  with  this 
public  is  direct,  through  the  participation  of 
government  representatives  in  the  Board  of 
Directors and in the Audit Committee Statutory. 

Partners

COPEL  maintains  partnerships  with  several 
companies,  with  the  objective  of  optimizing 
the results of its business areas. They are the 
affiliates and subsidiaries, and the Special Purpose 
Companies in which the Company participates. 
COPEL  monitors  the  development  of  its 
activities and performance, and its subsidiaries 
and  controlled,  and  maintains  proximity 
requiring the adoption of the same management 
practices in subjects such as health and safety, 
compliance  with  labor  and  environmental 
laws,  compliance  with  regulatory  standards,  
among others.

96

Igapó Lake - Londrina

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX20. CUSTOMERS AND CONSUMERS

20.1. CUSTOMERS PROFILE GRI EU3

Profile of COPEL Distribuição customers (captive consumers)
2018
3,754,598
73,662
400,719
352,074

2017
3,682,009
76,328
389,844
354,829

Residentials
Industrials
Business
Rural
Others  (public  power,  public  lighting, 
public service, own)
Total of customers

4,560,493

4,637,804

Profile of COPEL Geração e Transmissão Customers
2018
2017
2
2
24
19
44
37
20
15
-
-
34
34
11
11

Generation Agents
Transmission Agents
Distribution Agents
Traders
Self-producers
Free Consumers
Special Consumers

57,483

57,853

20.2. MANAGEMENT OF SATISFACTION

Profile of COPEL Comercialização customers
2017

2018

Bilateral sales 
(market-ers)
Industrials
Commercial
Residentials and rural
Total of customers

50

110
29
NA
189

61

236
56
NA
353

Note: The criterion used for the definition of COPEL Comercialização customers is the number of 

CNPJ (General Taxpayer´s Registry) not repeated in the year, since many of them have more than 

one operation and in different periods.

97

In 2018 COPEL Distribuição was again recognized for its excellence in 
management. The subsidiary received a prize from the National Quality 
Foundation (FNQ), of Brazilian Association of Electric Power Distributors 
(Abradee)  and  the  Regional  Energy  Integration  Commission  (CIER).  In 
order  to  identify  opportunities  for  improvements  in  the  provision  of 
its  services,  COPEL  Distribuição  conducts  research  with  residential, 
industrial, rural and public authorities periodically.

Satisfaction indicators COPEL DIS

Search category
Residential customer (ISQP) - Abradee
Group  B  customer  (non-residential)  - 
ISQP - Abradee
IASC Residential Client - Aneel
Rural client

2016
2018
2017
88.8% 90.3% 83.2%

84.8%

NP1

77.2%

73.1% 80.7% 74.1%
NR
NR2

NR

Notes:

1. NP: Did not participate

2. NR: Not performed

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXCOPEL  Telecomunicações,  on  the  other  hand,  annually  conducts 
consumer  satisfaction  surveys,  following  the  same  data  collection 
methodology used by the National Telecommunications Agency (Anatel), 
which  allows  the  comparison  of  the  results  of  the  Company’s  quality 
indicators  with  the  data  of  other  companies  of  the  sector.  In  2018, 
the General Satisfaction Index (ISG) based on the customer experience 
with the fixed Internet of COPEL Telecom was 8.35. The results of the 
Multimedia Communication Services (SCM) indicators can be verified in 
the business model on page 26.

COPEL  Geração  e  Transmissão  also  conducts  annual  surveys  with  its 
clients through a questionnaire, which indicates their level of satisfaction 
with  the  services  rendered.  Most  customers  are  satisfied  or  very 
satisfied, as shown in the following table:

COPEL GeT satisfaction indicators

Customer / Partner

Free and bilateral
Transmission ser-
vices
Distributors and 
CCEARs (Contract 
for Commercializa-
tion of Electric En-
ergy in the Regulat-
ed Environment)
Services to power 
plants

Unsatisfied and 
little satisfied
7%

5%

Indifferent

7%

4%

Satisfied and 
Very Satisfied
86%

91%

0%

18%

82%

0%

0%

100%

Note: For this survey, COPEL GeT customer profiles were grouped by service types.

20.3. COMPLAINT MANAGEMENT

20.3.1. Copel Distribuição

Management of complaints – COPEL Distribuição

2016

2017

2018

Complaints 
and claims 
registered and 
processed
Registered 
com-plaints and 
claims
Equivalent Fre-
quency of Com-
plaints (FER)
Equivalent Com-
plaint Duration 
(DER)

20,668

24,460

26,405

20,668

24,460

26,405

6.77

9.01

7.69

116,94

108,59

108,46

COPEL Distribuição Service Channels 

1st Level:

 » Virtual Agency

 » COPEL Mobile application

 »

Personal assistance

 » Telephonic service

 » 0800 51 00 116

98

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX »

e-mails  (copel@copel.com,  atendimento@copel.com  and  comercial@
copel.com);

Segment

 » Contact us

 » Audible Response Units (URAs).

2nd level:

 » Ombudsman

20.3.2. COPEL Telecomunicações

The  relationship  with  the  clients  is  promoted  through  the  relationship 
channels,  which  are  defined  according  to  the  characteristics  of  each 
segment, in terms of ease, agility and acceptance.

Segment

Channel

Operators Fixed Switched 
Telephone Service (STFC), 
Personal Mobile Service (SMP) 
and Multimedia Communication 
Service (SCM)

SCM Providers

Corporate

Copel

Public sector

Website, self-service portal, 
exclusive e-mail, telephone, 
Contact Center, account manager 
and Ombudsman

Website, self-service portal, 
exclusive e-mail, telephone, 
Contact Center, account manager 
and Ombudsman
Website, self-service portal, 
exclusive e-mail, telephone, 
Contact Center, account manager 
and Ombudsman
Exclusive Email, Phone, Contact 
Center, Account Manager and 
Ombudsman
Exclusive Email, Phone, Contact 
Center, Account Manager and 
Ombudsman

99

PMEs

Residential

Residential low income

Strategic Customers

portal, 
telephone, 

portal, 
telephone, 

Channel
self-service 
Website, 
e-mail, 
exclusive 
Contact Center and Ombudsman
self-service 
Website, 
exclusive 
e-mail, 
Contact Center and Ombudsman
self-service 
Website, 
exclusive 
e-mail, 
Contact Center and Ombudsman
Website, self-service portal, 
exclusive e-mail, telephone, 
Contact Center, account manager 
and Ombudsman

portal, 
telephone, 

COPEL Telecomunicações customers have the Ombudsman as one of the 
service channels. It is the function of this channel to follow suggestions, 
complaints and denunciations received directly by the Company; by the 
ombudsman  of  the  regulatory  agency,  Anatel;  and  by  the  platform  of 
the National Consumer Secretariat (Senacon), of the Ministry of Justice; 
in addition to the demands presented by Procon and the State General 
Ombudsman. The Ombudsman’s goal is to respond to complaints within 
ten  business  days.  In  2018,  5,205  manifestations  were  received  by 
the  COPEL  Telecom  Ombudsman  and  all  were  resolved.  As  a  result, 
most  of  the  manifestations  that  would  be  sent  to  external  entities, 
such  as  PROCON,  Senacon  or  even  ANATEL,  were  resolved  by  the  
Company itself.

The reduction in the volume of complaints in 2018 compared to 2017 
can be explained as the result of the improvements implemented from 
the  improvement  opportunities  identified  in  the  processes  and  the 
Ombudsman’s performance in the effective management of its processes.

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXComplaint management – Copel Telecomunicações

2016

2017

2018

Complaints 
and claims 
registered and 
processed
Registered 
complaints and 
claims
Equivalent 
Frequency of 
Complaints 
(FER)
Equivalent 
Complaint 
Duration (DER) 
(DER)

4,474

7,461

5,205

4,434

7,461

5,205

5.4

8.3

5.4

3.6

2.7

2.0

20.4. USE OF ENERGY

PRME 1, 2, 3, 5

20.4.1. Affordable energy

GRI 203-2, EU23

The energy tariff represents a direct impact on the economy of consumers, 
regardless  of  social  class.  Such  understanding  leads  COPEL  to  play  its 
social role in partnership with the federal, state and municipal governments. 
To  this  end,  the  Company  promotes  several  programs  to  make  energy  
accessible to all.

Social Energy Tariff (TSEE)

TSEE offers discounts on electricity consumption, up to a limit of 220 kWh, 
to families enrolled in the Single Registry of Social Programs of the Federal 
Government, provided that the other criteria set forth in the Aneel Resolution 

No. 414/2010, resulting in savings for the consumer. In 2018, 284 thousand 
consumer  units  were  regularly  served  with  TSEE,  or  7.56%  of  the  total 
residential  households  serviced  by  COPEL  Distribuição,  the  equivalent,  in 
amounts, to R$ 112.3 million.

Programa Luz Fraterna (Fraternal Light Program) 

The Luz Fraterna Program of the Government of the State of Paraná performs 
the  payment  of  the  bills  of  consumers  enrolled  in  the  Social  Electricity 
Tariff, provided that consumption does not exceed 120 kWh. In 2018, 153 
thousand families were serviced monthly, totaling R$41 million allocated by 
the government of Paraná to the program.

Night Irrigation Rate and Rural Night Rates

These initiatives are the result of a partnership involving COPEL, the State 
Secretariat of Agriculture and Supply, the Paranaense Institute for Technical 
Assistance  and  Rural  Extension  (Emater)  and  the  State  Secretariat  for 
Environment and Water Resources, The Rural Night Tariff aims to encourage 
the agricultural productivity through a discount of 60% to 70% in the electric 
energy tariff used for production in the period between 9.30 pm and 6 am. 
The  Night  Irrigation  Tariff  also  provides  subsidies  for  the  construction  or 
reinforcement of irrigation service networks. Up to December 2018, there 
were 5.2 thousand consumer units registered for the first tariff and 12.2 
thousand for the second one.

+Clic Rural Program

In 2018 COPEL Distribuição invested R$180 million in new technologies and 
automation and communication systems, substations and improvement and 
reinforcement works in the network to improve the electric power supply 
in the rural area of Paraná. Investments were made through the program 
+ Clic Rural, for the modernization of the grid in the countryside. These 
measures, aimed at assisting the four sectors most sensitive to the quality 
of energy supply in the State - pig farmers, smokers, poultry farmers and 
dairy producers - benefited more than 330 thousand consumer units.

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXThe  +Clic  Rural  incorporates  innovations  that  are  the  fruit  of  more  than 
a decade of tests in the operation of smart grids and includes automation 
and remote control of the electric grid, the installation of intelligent meters 
and pioneering research and development projects in Brazil, Ipiranga, in the 
Center-South of the State, became, in 2018, the first city in the country 
to be entirely covered by smart meters. São José dos Pinhais will be the 
second in 2019. 

services.  COPEL  provides  a  free  connection  to  the  Internet  from  its  fiber 
optic grid, provides commercial assistance and promotes the dissemination 
of information on the safe and efficient use of electric energy.

In  2018  COPEL  was  present  at  events  of  the  Paraná  Citizen  Program  in 
several  regions  of  the  State.  About  1,500  people  were  attended  at  the 
Company’s stand. 

In addition, COPEL put into operation in June the third compact substation 
of the program, located in the municipality of Ivaí, a region with a strong 
presence of tobacco crops and family agriculture. R$3 million were invested 
in the project. 

COPEL  GeT  is  preparing  technical  specifications  for  the  development  of 
campaigns, to ensure the safe and efficient use of electric energy with the 
indigenous  people  responsible  for  the  consumer  units  of  the  Indigenous 
Lands Barão de Antonina and Apucaraninha (PR), where the subsidiary has 
facilities and Terms Adjustment of Conduct.

The  Ivaí  Substation  is  automated  and  operates  at  a  voltage  of  34,500 
volts, with four feeders installed to distribute power to the urban and rural 
households installed in the region. In the event of a failure in the main source, 
the assembly is able to reestablish the supply by a circuit, which increases 
the reliability of the system as a whole. Soon, the unit will be equipped with 
a bank of voltage regulators, which will provide even greater stability to the 
supply. 

Since the implementation of the program, COPEL’s rural DEC has achieved 
a  reduction  of  approximately  25%,  which  reflects  positively  in  the  total 
DEC, since it enables the optimization of the service teams for the prompt 
restoration of the company’s electrical system.

20.4.2. Practices to address barriers to access to energy and information 

GRI 416-1, EU24 

COPEL offers blind consumers the possibility of receiving their energy bills 
in Braille. The Company’s website is suitable for the visually impaired and 
hearing impaired. 

COPEL  participates  in  the  Paraná  Cidadão  initiative,  implemented  by  the 
State Government since 2003, with the objective of promoting citizenship 
and  social  inclusion  of  the  population  through  joint  efforts  that  include 
registration  for  the  social  tariff,  for  water  and  electricity,  among  other 

101

Curitiba, Author: Antonio Costa

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX20.4.3. Residential Shutdowns 

Residential Shutdowns 

In 2018 the volume of suspensions of energy supply due to non-payment 
was  lower  than  that  registered  in  2017.  The  update  of  the  service 
system,  which  occurred  in  March  2018,  in  addition  to  the  migration 
to  the  new  servers,  which  occurred  in  April  2018,  caused  occasional 
unavailability  in  the  service  system.  Thus,  in  order  to  avoid  causing 
negative impacts to customers, it was decided to reduce the number of 
cuts until the systems were fully prepared to serve customers within the  
regulatory deadlines.

Number of residential shutoff due to non-payment in 2018 GRI EU27

Less than 48 hours
From 48 hours to 1 week
From 1 week to 1 month
From 1 month to 1 year
More than 1 year

2017
495,230
92,291
109,588
94,452
0

Power reconnection time after payment

Less than 24 hours
24 hours to 48 hours
From 49 hours to 72 hours

From 73 hours to 96 hours 

From 97 hours to a week

More than one week

2017
314,844
65,301
96,304
not 
available
not 
available
188,628

2018
474,216
90,976
106,977
91,345
0

2018
482,239
28,992
22,750

8,551

12,725

80,039

COPEL develops project to prevent light cutting

A pilot project developed by COPEL in Curitiba in 
2018,  aims  to  facilitate  the  payment  of  overdue 
bills and avoid power outages due to delinquency. 
More than 20 teams of electricians that suspend the 
supply of energy from consumer units due to pending 
bills in the city are offering customers payment of 
debts  through  card  machines,  thus  avoiding  the 
execution of the cut. The new technology improves 
the  relationship  with  the  customer  as  it  offers  a 
practical solution and avoids inconvenience.

20.4.4. Efficient use of energy

PRME 1, 2, 5

COPEL  is  committed  to  stimulating  the  conscious  use  of  energy  and 
informing  its  consumers  in  this  regard.  Campaigns  are  carried  out 
annually  to  promote  awareness  of  the  issue  in  different  ways.  Public 
calls  are  also  made  for  energy  efficiency  projects,  of  which  industrial 
consumers, residential consumers (including condominiums), commerce 
and  services,  public  authorities,  rural  and  public  services  (including 
street lighting).

The  Company  also  develops  the  Energy  Efficiency  Program  (PEE), 
responsible for promoting efficiency in the final use of electric energy. In 
2018, R$10.1 million were invested in 51 PEE projects, 6 of which were 
completed  during  the  year  and  45  projects  45  remained  in  execution. 
Among  them,  a  project  was  carried  out  with  five  public  universities, 
bringing the academic environment closer to the theme and demonstrating 
to the community the feasibility of implementing the actions of energy 
efficiency.  It  is  also  worth  noting  the  start  of  the  installation  of  the 

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Distribuição, carried out with resources from PEE GRI EU7

The priority elements of the COPEL supply chain are:

The main mechanism of the PEE is the COPEL Project in the Community, 
aimed at low-income consumers, benefiting from the Social Electricity 
Tariff  -  TSEE,  which  is  based  on  lectures  on  safe  and  efficient 
consumption, energy diagnostics and equipment replacement by others 
of lower consumption.

21. SUPPLIERS

21.1. SUPPLIERS MANAGEMENT

GRI 102-9, 103-1, 103-2, 103-3

The  supply  chain  management  is  an  important  pillar  of  social  and 
environmental responsibility and contributes to corporate sustainability. 
Through  strategies  and  contractual  requirements,  COPEL  promotes 
the  improvement  of  the  management  of  its  productive  chain  and  the 
optimization of resources for the benefit of the community, in order to 
incorporate  in  the  internal  and  external  relations,  values  that  broaden 
citizenship, dialogue between the parties, ethics and transparency.

In 2018 COPEL had 3,759 registered suppliers, which added up to R$2.9 
billion in amounts paid (estimated values). Currently, the Company does 
not control the number of second or third level suppliers, that is, they 
are subcontracted by suppliers direct.

Copel GeT Copel DIS

Geographical distribution of Copel suppliers
Copel 
COM
0%
57%
43%
0%

Copel 
CTE
0%
25%
65%
0%

0%
7%
89%
1%

2%
33%
62%
2%

Copel 
HOL
0%
22%
78%
0%

Northeast
Southeast
South
Midwest

103

 » Geração  e  Transmissão:  acquisition  of  security  materials  and 

equipment maintenance services.

 » Distribuição: generators / transmitters and traders of energy, suppliers 
of materials and equipment, and providers of engineering services.

 » Telecomunicações:  suppliers  for  provision  of  activation  and 
maintenance services, provision of call center services and provision 
of equipment for data transmission

 » COPEL (Holding): suppliers of services and materials for corporate use, 
such as fleet leasing, hardware and software, building infrastructure, 
supply of food, among others

 » Comercialização:  energy  generators  and  marketers,  suppliers  of 
technological solutions for the free energy market, service providers 
for  the  definition  of  forward  market  prices,  risk  and  counterparty 
credit assessment.

Among  the  risks  related  to  the  supply  chain  are  accidents  with 
employees, accidents or damages to the population, and facilities and 
precarious working conditions. Economically and socially there are risks 
related to COPEL’s economic and financial dependence, legal obligations, 
fiscal charges, social and labor risks, and to the wages and additional 
payment. There are also environmental risks, which involve disrespect 
to environmental legislation, inadequate source of inputs and deficiency 
in the treatment of waste. COPEL seeks to mitigate these risks by means 
of rigid contracting rules, reaffirming the commitment to socioeconomic 
development, believing that the management of its supply chain guided 
by sustainability adds value to its brand, strengthening it in the market. 

These rules are provided for in Federal Law 13,303 / 2016, in the Internal 
Regulations  for  Tenders  and  Contracts  and  in  the  Management  of 
Contract, Registration, Supplier Evaluation, Company Code of Conduct, 
Supplier Manual and Human Rights Booklet, are in line with best practices 

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXin the market and have the objective of aligning COPEL’s performance 
with the needs and expectations of suppliers and managing the risks of 
sectors considered critical to operations.

the  discontinuance  in  the  delivery  of  materials,  preventing  possible 
financial impacts to the Company and risks associated with the safety 
of employees, communities and the environment.

The Procurement Policy applicable to COPEL (Holding) and its wholly-
owned  subsidiaries  deals  with  the  technical  and  ethical  guidelines  for 
conducting bids within COPEL and is in line with the Sustainability Policy 
(see pages 93, 107 and 126) in turn, has a guideline that addresses the 
social character of relations with suppliers: “To value the contributions 
of communities in the regions of insertion of COPEL’s businesses and to 
promote local sustainable development with shared value generation”.

The responsibility for the management of suppliers is from procurement 
and  contracting,  sustainability,  social  responsibility  and  contract 
management  teams.  The  process  is  carried  out  through  ERP  /  SAP 
systems and the Registry of Employees of Outsourced Companies (CET). 
At  COPEL  Geração  e  Transmissão  there  are  two  other  applications, 
developed  internally,  to  follow  up  purchases  and  activities  to  support 
the  management  of  contracts,  as  well  as  a  control  panel  of  penalties 
applied to suppliers.

Although  it  does  not  currently  evaluate  its  supplier  management, 
COPEL  evaluates  some  sectors  considered  critical  to  its  operations, 
such as outsourcing customer activation and maintenance services and 
providing call center services in the case of COPEL Telecomunicações; 
the  implementation  of  a  technological  solution  to  manage  the 
commercialization in the free energy market at COPEL Comercialização 
and the supply of IT equipment at COPEL (Holding).

In this evaluation, COPEL considers the legal, financial, environmental, 
occupational  health  and  safety  aspects,  population  safety,  corporate 
image, customer and society perception and continuity of processes, its

that the requisite hiring area defines the criticality of the object to be 
hired,  which  serves  to  adjust  the  criteria  of  judgment  related  to  the 
economic-financial  qualification  of  the  companies.  With  this  measure, 
it  is  sought  to  avoid  the  shutdown  of  the  provision  of  services  and 

Suppliers  also  have  the  opportunity  to  evaluate  how  COPEL  relates 
to  them.  Through  the  Supplier  Register,  it  is  possible  to  monitor  the 
following indices annually:

 »

satisfaction in contractual management

 »

satisfaction  in  the  attention  of  the  financial  areas,  the  supplier 
registers  and  the  technical,  bidding  and  contractual  management 
areas

 »

information  availability  satisfaction  -  COPEL’s  website,  supplier’s 
manual, Sustainability Policies, etc

 »

satisfaction in the timeliness of COPEL’s payments

Results:

Punctuality of Payment
to Suppliers

Satisfaction  In  

Contractual Management

Satisfaction in Information 
Availability

Satisfaction in Customer 

Service

98.73%

93.85%

76.61%

85.1%

90.64%

87.3%

79.74%

86.6%

2018

2017

104

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21.2. Qualification, selection and hiring

the 

requires 

Internal 
in 
COPEL  expressly 
Regulations 
for  Tenders  and  Contracts, 
contractual clauses, supplier registration manuals 
and  technical  standards  and  manuals,  made 
available  online,  that  its  suppliers  comply  with 
current legislation.   

Incentive to supplier development

COPEL reserves quotas of up to 25% for the acquisition of materials 
of  Micro-enterprises  (ME),  Small  Enterprises  (EPP)  and  Individual 
Microentrepreneurs  (MEIs)  in  events  whose  object  is  the  acquisition 
of assets of a divisible nature, as defined by Law Complementary No. 
123/06. This initiative gives MEs, EPPs and MEIs the opportunity to be 
hired by COPEL.

There are also bids up to R$80 K, which can be defined as exclusive to 
MEs, EPPs and MEIs. Another form of incentive for these companies 
occurs in the processes with broad participation, in which the benefits 
of  the  Complementary  Law  nº  123/06,  according  to  which  these 
companies have the right to offer a proposal of a lower price than bid 
closing (the best bidder in the bidding process), if they are in the range 
of 5% (in the trading modality) or 10% (other modalities), based on the 
value of the best proposal received - situations classified as a false tie 
between ME, EPP or MEI with the largest billing proponent.

If  there  is  a  need  for  assignment  of  labor, 
outsourced workers, without exception, undergo 
an integration process, in which COPEL highlights 
its contractual demands regarding environmental, 
social,  human  and  labor  rights,  accessibility 
and  safety  at  work.  Failure  to  comply  may 
lead  to  administrative  sanctions,  such  as  fines, 
contractual  termination  and  impediment,  for  up 
to two years, of participating in new bids by the 
Company.  Compliance  with  contractual  clauses 
is  monitored  through  contract  managers  and 
supervisors.  GRI 414-1

Since  2009  COPEL  has  maintained  a  standard 
clause of social and environmental responsibility 
in its contracts. Starting in 2016, hiring has been 
accompanied by a Declaration of Suitability and 
Social  Responsibility.  In  2018  a  new  contract 
model  has  been  in  force,  including  aspects  of 
human rights, in particular the fulfillment of the 
10 Principles of the Global Compact.

Depending on the object to be contracted, specific 
clauses  regarding  environmental  requirements 
are inserted in the minutes that accompany the 
auction notice when it is published.

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21.2.1.  Subsidiaries’ practices

COPEL Telecomunicações values the hiring of local suppliers, especially 
in  relation  to  services,  bidding  on  lots  in  the  regional  offices  where  it 
operates, enabling and encouraging the participation of these suppliers. 
As a result, approximately 69% of the contracts are signed with suppliers 
from Paraná.

COPEL GeT established in 2017 the auction notice for Public Calls for 
the selection of projects to increase the productive activities of family 
agriculture and sustainable management in the municipalities of Cláudia, 
Colíder, Itaúba and Nova Canaã do Norte, in Mato Grosso. The process 
is  in  progress  and  should  be  finalized  in  2019.  In  order  to  assist  its 
suppliers with respect to legal compliance and their own requirements, 
the  subsidiary  provides  the  Guide  for  Occupational  Health  and  Safety 
Guidelines  for  contractors,  holds  a  workshop  on  the  subject  and  on 
sustainability and invites companies to participate in their Internal Weeks 
for  Accident  Prevention  (Sipats).  The  contracts  contain  clauses  that 
oblige  contractors  to  hold  safety  integration  meetings  and  to  execute 
the Civil Construction Waste Management Plan.  

For  the  management  of  the  supply  chain,  COPEL  DIS  has  designated 
a  permanent  working  group  to  define  practices  in  line  with  market 
requirements and supplier relationship and development procedures. The 
subsidiary also executes the Preserving Life Program (PPV), which has 
as an objective to punctuate safety irregularities regarding procedures 
and  the  use  of  individual  and  collective  protection  equipment.  The 
best  companies  in  the  supply  chain  of  COPEL  DIS  are  recognized 
with  the  Supplier  Award,  whose  main  purpose  is  to  promote  the 
optimization of delivery time and generate positive impacts in the use of  
financial resources.

Wind farms in RN, Author: Adilson Goncalves de Campos Junior

Contracting by exclusive bidding

Copel Geração e Transmissão
Copel Distribuição
Copel Telecomunicações
Copel (Holding)
Total
Total hiring at Copel in 2018
Percentage of exclusive hirings

45
126
6
8
185
3,759
4.9%

Note: COPEL (Holding) is responsible for hiring COPEL Comercialização.

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22.1. SOCIAL RESPONSABILITY

GRI 103-1, 103-2, 103-3

Focusing  its  economic  activities  on  social  responsibility,  in  order  to 
achieve the correct socio-environmental performance, COPEL considers 
in its decisions the expectations of stakeholders and seeks alternatives 
that  promote  social  well-being,  in  line  with  legislation  and  behavioral 
norms.  These  expectations  are  often  evaluated  through  satisfaction 
surveys (see page 97) and the manifestations received through dialogue 
channels  and  relationship  programs  (see  page  40).  COPEL  works  to 
deliver  quality  products  and  services  with  competence,  good  service, 
sustainable profitability and promotion of local development. 

Local  development  is  one  of  the  positive  impacts  COPEL  has  on  the 
communities in which it operates. In addition to supplying energy with 
quality and reliability, it is worth mentioning the generation of revenue 
for  municipalities  where  enterprises  are  installed,  employability  and 
execution of programs that promote socio-environmental improvements. 
On the other hand, there are the potential negative impacts, for which 
COPEL makes every effort to minimize them. GRI 413-2

This action is based on the guidelines of the Sustainability Policy, which 
is  based  on  the  commitments  made  with  the  Global  Compact,  the 
principles of corporate governance and the values and guiding principles 
of  the  COPEL  Code  of  Conduct  (see  these  and  other  commitments 
entered into by the Company on page 61). The document provides that 
COPEL should:

 »

promote social responsibility actions guided by the mission, values 
and voluntary commitments undertaken

 » manage  private  social  investment  and  fiscal  incentives  with 
transparency,  aiming  to  maximize  the  social  return  on  invested 
resources 

 »

 »

 »

encourage employees to engage in voluntary work to improve social 
reality

promote awareness and education actions for the internal public and 
other stakeholders related to sustainability 

promoting  accessibility  in  all  its  forms,  ensuring  the  full  rights  of 
people with disabilities

COPEL’s social responsibility is managed by COPEL (Holding), and wholly-
owned subsidiaries have specific areas and promote actions related to 
their business.

The  Company  sets  goals  and  objectives  for  its  performance  in  social 
responsibility,  some  of  which  are  mandatory  and  other  volunteers, 
according to the table below

COPEL  (Holding)  is  responsible  for  proposing,  among  other  functions, 
policies,  standards  and  guidelines  related  to  social  responsibility; 
represent  COPEL  and  manage  the  relationship  of  corporate  interest 
on this topic; define and coordinate programs, projects and initiatives, 
as  well  as  support  research  or  innovation;  and  establish  and  monitor 
corporate indicators.

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Accessibility - 100% service 
to NBR 9050

Selective Solidarity Collection 
- the administrative waste of 
74% of the employees had 
this destination in 2018

Cultivation of Energy - 
Maintenance of the three 
vegetable gardens of Maringá 
(DIS and GeT), of the 
Cascavel vegetables garden 
(DIS), of the vegetables 
garden in Ponta Grossa (GeT), 
of the new vegetables garden 
in Curitiba (DIS), and of the 
new vegetable garden in 
Curitiba (GET) 
Volunteering - reaching 3.5% 
of voluntary employees in 
relation to the total number of 
employees

Characteristic
Mandatory, Standard: NBR 
9050, which establishes 
criteria and technical 
parameters to be observed 
in relation to the design, 
construction, installation and 
adaptation of the urban and 
rural environment, and the 
conditions of accessibility of 
buildings
Mandatory, State Decree n ° 
8426/2017, which establishes 
the obligation of selective 
separation of recyclable 
solid waste generated by the 
bodies and entities of the
Executive Power

Status (deadline 2019)

100%

78%

Volunteer

The vegetables gardens are 
maintained.

Volunteer

5%

108

Annually, COPEL’s social responsibility is assessed through its performance on the ISE Bovespa 
questionnaire, the 150 Best Companies to Work for Guide, Você/SA magazine and the Gender 
and Race Pro-Equity Program.

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In November COPEL inaugurated the Espaço Energia COPEL (Energy Space 
COPEL) in Curitiba, located in the townhouse of Rua Desembargador Motta, 
2347,  the  former  museum  was  revitalized  to  spread  concepts  about  the 
efficient  use  of  electricity  and  sustainable  development,  enabling  a  more 
interactive and and dynamic to visitors. The new facilities value memory, but 
also direct the look to the future and to the innovative projects of COPEL.

The space has four exhibition rooms, an educational room and an external 
patio. All rooms were used and even the corridor was re-adapted to shelter 
the theme of sustainability. The line adopted for the conduction of Space is 
the energy of the routine of the day to day.

22.2. LOCAL COMMUNITIES

PRME 1, 2

At each new venture, socioeconomic studies are 
carried out as part of the licensing process. The 
periodicity of these studies varies according to 
the complexity of the enterprise. Its results are 
based on socio-environmental programs, which 
aim  to  mitigate  and  compensate  for  possible 
negative impacts. surrounding communities

impacts  are 

the  analysis  phase  of 

the  business 
In 
the 
initially 
opportunities, 
evaluated  by 
the  Business  Development 
Directorate, in case COPEL will invest, taking 
into consideration the environmental licensing 
studies carried out, a second evaluation phase 

COPEL Energia Space, Author: Valdenir

addition, COPEL indemnifies the population for 
the expropriated properties.

GRI EU20

In the last three years, two reallocations were 
made  for  the  implementation  of  the  UHE 
Colíder and ten for the Transmission Line
500  kV  Araraquara 
-  Taubaté,  which 
generated the disbursement of R$306,790.82 
and  R$2,099,860.57, 
respectively.  These 
movements totaled 11 cases of compensation 
and 28 people affected. GRI EU22

begins,  which  will  define  the  characteristics 
of  the  project  and  allow  to  measure  negative 
impacts,  which  will  lead  to  the  development 
of  socio-environmental  programs  related  to 
prevention,  mitigation  and  compensation  as 
well as the implementation of voluntary social 
initiatives.

In cases where there is a need for population 
displacement, an assessment is made by means 
of  a  Socioeconomic  Register,  the  process  of 
family  relocation  and  social  compensation 
for damages caused due to the installation of 
ventures, is to enable the affected family to be 
relocated to a better or similar area and recover 
the economic condition prior to the impact. In 

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islands

COPEL received in June 2018 fishermen living on the 
islands  of  the  Paraná  coast  located  in  the  National 
Park  of  Superagui.  The  meeting  was  organized  to 
present technological alternatives to bring electricity 
to localities. In addition to COPEL experts, members 
also participated in the meeting the Public Ministry of 
Paraná and the Chico Mendes Institute (ICMBio). As a 
public service concessionaire, COPEL has the mission 
to search for technological alternatives to overcome 
the challenge of natural barriers and to bring electrical 
energy to the islands that are not served. About 200 
families  of  artisanal  fishermen  demand  electricity  in 
the region that supports, in addition to conventional 
appliances,  freezers,  so  they  can  stock  fish.  Since 
2009 COPEL has sought to meet part of the islands 
with photovoltaic panels, however, the consumption 
capacity  of  these  equipment,  of  45  kWh,  does  not 
allow the connection of freezer.

At  the  meeting,  COPEL  presented  to  the  fishermen 
the  three  alternatives  to  bring  electrical  energy  to 
the  localities,  which  will  also  be  presented  to  the 
bodies  responsible  for  obtaining  the  license.  One  of 
the options is the installation of photovoltaic panels 
with  up  to  80  kWh  of  consumption  capacity  (that 
responds to the equipment demanded), and the option 
of carrying underground and underwater cables to the 
sites, COPEL DIS filed a report with these proposals in 
the process of environmental licensing with IBAMA.

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COPEL Electrician Author: Daniela Catisti

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social and environmental actions.

GRI 413-2, PRME 1, 2, 3, 6

As  COPEL  Distribuição’s  businesses  affect 
places of residence, coexistence and leisure of 
the  population,  the  community  is  considered 
as  one  of  its  main  stakeholders,  because, 
although  the  subsidiary  provides  more  and 
more energy, it is still necessary to act on the 
potential  impacts.  Therefore,  the  company’s 
Sustainability  Committee  has  requested  that, 
from  2018,  the  social  and  environmental 
impacts  of  the  new  ventures  be  evaluated, 
guiding actions that enhance the positive and 
mitigate the negative ones. 

Currently,  the  subsidiary  works  with  the 
surrounding communities through a Community 
Relations  Program  for  new  ventures,  the  Boa 
Vizinhança  (Good  Neighboring)  Program  (see 
page  114)  and  the  CISAs.  These  committees 
specifically have the following functions:

 »

 »

 »

hold lectures and participate in events and 
fairs  in  order  to  raise  public  awareness 
about 
the  conscious  consumption  of 
natural resources and efficient and safe use 
of energy

guide  social  entities  to  participate  in  the 
Energy  Efficiency  Program  and  in  the 
Permanent  Public  Call  COPEL  DRI  nº 
01/2016

support  COPEL’s  participation  in  events, 
fairs, commemorations of significant dates, 
among  others,  disclosing  the  Company’s 

111

 »

represent  COPEL,  through  designation,  on 
boards and committees

environmental 

displacements 

Furthermore,  for  COPEL  GeT  the  community 
is  one  of  the  main  stakeholders,  since  many 
of  its  operations  require  significant  social 
and 
and 
interventions.  For  this  reason,  the  subsidiary 
seeks to contribute to the development of this 
public.  The  project  to  foster  family  farming 
conducted  in  the  UHE  Colíder  (MT),  certified 
by  the  Benchmarking  Brazil  Program,  one  of 
the  most  respected  Sustainability  Stamps 
in  the  country  -  is  an  example  of  the  forms 
of  contribution  undertaken.  The  case  was 
ranked  8th  among  15  selected,  having  been 
awarded due to its adherence to the selection 
methodology, which is based on the ODS and 
SDG  (Sustainable  Development  Goals)  of  the 
UN Agenda 2030.

The  product  “Paraná  Connected:  Internet  of 
1  megabyte  at  a  low  cost  (R$29.90)  “was 
created  to  serve  cities  with  a  low  human 
development  index,  with  a  population  of  up 
to  10  thousand  inhabitants  and,  although  its 
commercialization  was  discontinued  in  2017, 
COPEL Telecom maintained its customer base, 
made up of 3 thousand people, who still enjoy 
quality internet.

According to the study “Executive Summary
- Evaluating the Effect of Telecommunications 
Investments  on  GDP  “,  dated  September  1, 
2017,  of  the  Institute  of  Applied  Economic 

Research  (IPEA),  1%  of  the  increase  in 
broadband  access  entails,  on  average,  a 
growth of 0.08% in Gross Domestic Product, 
Maintenance  of  the  customer  base  of  Paraná 
Conectado, therefore, contributes to the socio-
economic development of the cities benefited, 
the  UN  Sustainable 
also 
Development  Goals,  more  specifically  in  ODS 
-8  -  Decent  Work  and  Economic  Growth, 
and  ODS  10  -  Reduction  of  Inequalities.  The 
initiative  also  meets  the  National  Broadband 
Plan,  a  government  program  for  broadband 
internet access.

impacting  on 

COPEL  Telecom  also  offers  a  connection  to 
the participants in the events of the Integrated 
Actions  for  Development  and  Citizenship 
Project  -  Paraná  Cidadão  Program  -  Paraná 
Cidadão  –  Justiça  no  Bairro  (Justice  in  the 
Neighborhood),  coordinated  by  the  State 
Secretariat for Justice, Citizenship and Human 
Rights, by city halls and by partner institutions 
to enable the provision of free public services 
to the most needy community. In 2018 COPEL 
Telecom  provided  infrastructure  to  73  events 
of this initiative.

22.3. 2018 Initiatives

GRI 203-1, 413-1, PRME 1, 2, 3, 5, 6

22.3.1. Grow Energy Program

that 

enables 

program 

Corporate 
the 
implementation  of  community  vegetables 
gardens under COPEL power lines. Consolidated 
as  an  auxiliary  strategy  to  prevent  irregular 
occupations under high voltage power lines, the 

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and income generation, as well as strengthening social responsibility. 

22.3.3.Education  Program  for  the  Sustainable  Development  Goals  - 
EducaODS

Participating in the program are the municipalities of Maringá, Cascavel 
and Ponta Grossa (PR), benefiting more than 650 people for the actions 
of the program, COPEL is working to formalize, in 2019, a partnership 
with  the  Municipality  of  Curitiba  for  the  implementation  of  five  more 
vegetables gardens. In 2018 the program was recognized by the Cities 
Program  of  the  UN  Global  Compact  in  terms  of  innovation.  It  was 
included in the initiative platform as a model to be replicated worldwide 
(https://citiesprogramme.org/).

22.3.2. Eletricidadania (Electricitizenship) Program

Corporate program through which COPEL encourages its employees to 
dedicate, voluntarily and spontaneously, up to 4 hours of their monthly 
work day to carry out social actions. In 2018 the Program was expanded, 
also allowing the realization of 8 hours every 2 months.

The work fronts are inspired by the Sustainable Development Objectives, 
covering  topics  such  as  human  rights,  education,  inclusion,  health, 
environment,  citizenship  and  sustainability.  In  2018,  more  than  7,500 
people benefited from volunteer actions, among people with disabilities, 
children and youth in situations of social vulnerability, indigenous people, 
women, cancer patients, the elderly, street people, immigrants, etc.

Since 2017 COPEL has maintained the EducaODS Program, which aims to 
inform and raise awareness among the Company’s internal and external 
stakeholders  about  the  importance  of  the  Sustainable  Development 
Objectives,  contributing  to  the  awareness  and  change  of  values  and 
behaviors in relation to the environment and social relations, motivating 
them to action..

Playful activities using a giant ODS puzzle game and treasure hunt are 
part  of  the  program’s  concept  dissemination  strategy.  The  goal  is  to 
encourage groups to study ODSs and create goals related to them, with 
a one-year deadline to reach them. 

In 2018, in addition to involving COPEL employees, the game was also 
applied in schools, ONGs and social institutions, among others. At the 
invitation of the Ministry of the Environment, COPEL took the game to the 
educators attending the Fifth National Children and Youth Conference of 
Environment, in Sumaré, São Paulo.

More than 700 people, among employees, community and outsourced, 
participated  in  the  dynamics  in  2018,  resulting  in  108  projects  in 
favor of ODS. 38 employees were also trained to act as multipliers of  
the activity.

During  the  year,  367  volunteers  participated,  totaling  2,975  volunteer 
hours. The goal of reaching 4.5% of volunteers in the Company in relation 
to the number of employees was exceeded, reaching 4.83%. From 2015 
to 2018, there was a 93% increase in the number of volunteers.

Lectures  were  promoted  on  ODS,  human  rights,  human  rights  in 
companies, climate change and code of conduct, which were attended 
by  98  employees  and  46  outsourcers,  not  counting  the  audience  of  
the webcast.

In  2018  COPEL  received  the  Viva  Voluntário  Award,  in  the  category 
“Volunteering in the Public Sector”, of the National Volunteer Program, 
promoted by the Federal Government. In that same year, the program 
was  extended  to  the  COPEL  Foundation,  allowing  the  participation  of 
retired people in voluntary actions.

In December 2018, the Monica Group´s gibis (comic books). Discovering 
the  ODS  7  -  Clean  and  Affordable  Energy  (10  thousand  copies)  and 
ODS  11  -  Sustainable  Cities  and  Communities  (8  thousand  copies),  a 
project  designed  in  partnership  with  SOS  Children’s  Villages  and  the 
Mauricio de Souza Institute, for dissemination to the Company’s internal 

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in digital format.

22.3.4. SDG Compass - ODS Guide for Companies

In 2018 COPEL followed the guidelines of the SDG Compass, developed 
by the Global Reporting Initiative, the UN Global Compact and the World 
Business  Council  for  Sustainable  Development.  The  guide  promotes 
the  understanding  of  ODS  and  helps  in  mapping  its  impact  on  the  
chain of value. 

This process contributes to the internalization of ODS in the strategy of 
generation business, transmission, distribution and telecommunications,
indicators  should  
whose  definition  of 
occur in 2019.

targets  and  monitoring 

In  addition,  ODSs  have  been  disclosed  to  all  employees  on  weekly 
reports, including guidance on how each can contribute.

23. SECURITY OF ENTERPRISES

The population may suffer accidents related to electric power installations. 
In 2018, the number of cases with death and death registered by COPEL 
DIS decreased compared to 2017 (see table). COPEL GeT, in turn, has 
not had a record of such accidents for three years.

Safety indicators GRI EU25

2016

2017

2018

Total number of accidents without 
death with the population
Total number of accidents with death 
with the population

23

14

26

19

35

14

Safety indicators GRI EU25

Lawsuits arising from accidents with 
the population - General Litigation 
Basis1

Note:

2016

2017

2018

15

15

109

1.  The  accidents  involving  the  grids,  structures  and  other  assets  of  COPEL  Distribuição  were 

considered. Cases were not computed in private networks or after the point of delivery - internal 

installation, according to Abradee criteria.

23.1. INDIRECT ECONOMIC IMPACTS

GRI 203-2

The COPEL Geração e Transmissão business, by its very nature, allows the 
population access to one of the main inputs of modern life: electric power. 
As the subsidiary operates in several states of Brazil, its economic impact 
is immeasurable, since these occur in different magnitudes, according to 
the characteristics of the project and its location. 

In  the  deployment  and  operation  phases  of  the  assets,  the  negative 
influences  of  the  activities  are  duly  identified  and  evaluated  during  the 
feasibility  and  environmental  impact  stages,  in  order  to  be  controlled, 
mitigated  or  compensated  in  subsequent  stages.  Positive  impacts,  in 
turn, should be strengthened  and maximized. From the socioeconomic 
point of view, between negatives and positives, there are impacts such 
as the dynamization of local economies during construction; the pressure 
for  public  infrastructure  and  services  resulting  from  the  demographic 
and  urban  increase;  interferences  in  economic  activities  related  to  the 
use of natural resources or linked to the polygon of affected real estate; 
changes  in  employment,  income  and  access  to  goods  and  services  by 
local populations; risks of economic retraction and population emptying 
after  completion  of  works;  and  increase  of  the  fiscal  revenues  of  
the municipalities.

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impacts 

economic 

The 
COPEL 
Comercialização are also linked to its business. 
The  subsidiary  operates  in  the  free  energy 
market, a contracting environment in which the 
consumer  freely  chooses  its  supplier,  which 
enables significant reductions in its energy bill 
compared to amounts paid in captive market.

In  COPEL  DIS,  the  actions  linked  to  the  Good 
Neighboring Program indirectly generate positive 
economic  impacts,  since  they  provide  tools 
for  educational  and  professional  development, 
and  income  generation.  Initiated  in  2017,  the 
program encompasses activities such as basic 
computer  science  classes,  mathematics 
, 
school  reinforcement,  cultural  actions  and  the 
creation  and  maintenance  of  organic  gardens 
for  young  people.  In  addition,  other  actions 
within this scope contribute to the development 
of income supplementation alternatives through 
handicraft  workshops  and  reuse  of  materials. 
Ready-made objects are sold by participants in 
local commerce.

In 2018, the actions were developed in the cities 
of  Ponta  Grossa,  Maringá,  Londrina,  Cascavel 
and  Curitiba.  Altogether,  seven  institutions 
were attended. 

The  indirect  economic  impacts  of  COPEL 
Telecomunicações  are  reported  on  page  111, 
and  are  related  to  the  availability  of  low-cost 
internet service.

114

24. HUMAN RIGHTS

GRI 103-1, 103-2, 103-3

Since  its  founding  six  decades  ago,  COPEL 
has  committed  to  upholding  human  rights. 
The  Company  acts  in  line  with  the  Universal 
Declaration of Human Rights, which is constantly 
reaffirmed and detailed through UN-coordinated 
platforms such as the Global Compact, of which 
COPEL has been a signatory since its creation, 
the  Sustainable  Development  Objectives  and 
the  UN  Guiding  Principles  for  Business  and 
Human Rights (POs). According to the POs, the 
State  will  protect  Human  Rights  and,  respect 
them, as well as mitigate the negative impacts 
that  they  may  have  caused,  in  an  active  and 
engaged way, in their area of influence.

These  commitments  govern  the  Company’s 
policies,  rules  and  strategies  and  seek  to 
protect the rights of all audiences influenced by 
its activities.

In this sense, COPEL carries out actions aimed 
at  valuing  diversity,  inclusion  and  combating 
discrimination  in  relation  to  gender,  sexual 
orientation,  race,  beliefs,  ethnicity  and  people 
with disabilities. Human rights efforts consider 
COPEL’s internal public and value chain. For this 
reason the Company seeks to combat the sexual 
exploitation of children and adolescents in the 
value  chain  and  prioritize  efforts  in  situations 
of  greater  vulnerability,  such  as  works  and 

travel,  as  well  as  eliminate  all  forms  of  forced 
or child labor. Internally, COPEL seeks to ensure 
the  freedom  of  association  and  the  effective 
recognition of the right to collective bargaining.

COPEL 
guidelines 
within subsidiaries.

(Holding)  determines 
for  managing 

the  general 
issues  

these 

Human rights issues are inherent in the projects 
developed  by  COPEL  in  all  its  subsidiaries, 
being considered since the prospection of new 
businesses  in  the  feasibility  assessments.  The 
concern  with  the  topic  extends  through  the 
stage  of  conducting  Environmental  Impact 
Studies and / or of the Simplified Environmental 
Reports. The potential negative impacts mapped 
through  these  studies  are  violations  of  the 
rights  of  traditional  peoples  and  communities, 
such as indigenous, quilombolas (Afro-Brazilian 
resident of quilombo) and riverside people; and 
the rights to housing, essential public services 
during the construction phase of the enterprises 
(demographic  increase)  and  accessibility  to 
information  on  these  facilities;  and  damage  to 
the preserved environment; among others. 

GRI 102-15, 102-29

During  the  process  of  implementation  of  the 
projects, COPEL is concerned with compliance 
with all applicable legal requirements, as well as 
compliance with the constraints of each project. 
This  is  because  non-compliance  with  human 

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the  company’s  image  and  contributing  to  the 
receipt of sanctions.

In  relation  to  the  activities  performed  by  the 
suppliers, COPEL requires certain certificates and 
compliance  with  legal  obligations,  both  in  the 
contractor’s qualification process and during the 
execution  of  the  contracts.  The  Company  uses 
the  contractual  requirements  to  mitigate  risks 
and impacts, monthly or immediately, in case of 
hints and / or imminence of occurrence. Suppliers 
also receive the Supplier Handbook, revised and 
expanded  in  2018,  and  the  Book  of  Human 
Rights at Work, at which time they sign a Term 
of Science and Commitment. GRI 102-15, 102-29

In 2018, the clauses of social and environmental 
responsibility  of  the  contract  model  adopted 
by  COPEL  with  suppliers  were  revised.  The 
new  version  analyzes  the  socio-environmental 
aspects  to  be  observed  and  includes  a  specific 
item  on  human  rights,  subject  to  supervision. 
With  respect  to  investment  contracts,  the 
managers  of  these  documents  are  responsible 
for  monitoring  compliance  with  the  contractual 
clauses. In case of irregularities, these managers 
initiate  the  processes  of  investigation  and 
punishment of those responsible. No significant 
investment  contracts  were  signed  in  2018. 

GRI 412-3 

COPEL has no process to evaluate and monitor 
human  rights  related  risks  in  its  supply  chain, 
COPEL is structuring official procedures to assess 

the  richness  of  occurrences  of  human  rights 
violations  in  the  supply  chain.  Human  Rights 
Program,  through  which  COPEL  will  implement 
the  due  diligence  process  related  to  this  theme 
in  its  production  chain.  Initially,  a  pilot  project 
was  conducted  in  the  contract  for  the  green 
areas  of  Faxinal  do  Céu,  focusing  on  the  forty 
workers  linked  to  it.  As  a  result,  a  report  was 
sent to the contract manager highlighting positive 
and  critical  aspects  of  human  rights  in  relation 
to  the  group,  so  that  relevant  mitigation  and 
prevention measures were taken. IN 2019 COPEL 
should continue to conduct studies such as this 
one,  including  the  classification  of  companies 
according to their risk in terms of human rights 
violations, making it possible to prioritize audits 
in this regard. GRI 408-1, 409-1, 412-1

COPEL’s  activities  related  to  human  rights 
are  disclosed  to 
its  stakeholders  through 
publications such as this Integrated Report, the 
Social-Environmental  and  Economic-Financial 
Responsibility  Report  of  the  subsidiaries,  the 
Human Rights Workbook and training,

In 2018 COPEL promoted, in partnership with the 
Federation of Industries of the State of Paraná, 
the training of “Due Diligence in Human Rights” 
offered by the Human Rights Working Group of 
the Global Compact.

It  was  attended  by  15  employees  of  COPEL 
(Holding)  and  the  wholly-owned  subsidiaries, 
whose positions are strategic for the consolidation 
of  human  rights  policies  in  the  Company  and 

in  its  production  chain.  Issues  such  as  internal 
impacts in the environment and in the chain were 
addressed; evaluation of these factors; integration 
and action; monitoring; and communication and 
reporting. GRI 412-2, PRME 3

Employees  were  also  able  to  participate  during 
the year in a series of lectures on human rights 
promoted  by  the  EducaODS  Program,  some 
of  which  were  subsequently  made  available  
on the intranet.

Also,  in  2018,  the  video  “Human  and  Labor 
Rights” was produced, to be used for integration 
meetings  of  outsourced  employees.  This  video 
was published internally and will be on COPEL’s 
website  as  early  as  2019.  For  this  year  it  is 
planned  to  implement  a  course  in  the  format 
Distance Learning, on the theme.

A  total  of  494  hours  of  training  on  the  subject 
were held during the year, with the participation 
of  managers,  program  coordinators,  analysts, 
suppliers  and  outsourced  employees.  It  is  not 
possible to quantify how many people joined the 
initiatives since they were subsequently released 
online.  GRI 412-2, PRME 3

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Internet without bullying

COPEL Telecom has a specific human rights initiative, the Internet Without Bullying 
Project, which seeks to combat bullying on the internet through the sensitization of 
young people in state public schools. The project was born out of the concern of the 
subsidiary with the considerable increase of teenage cyberbullying , which occurs in 
a virtual environment, notably the Internet, COPEL Telecom’s main business.

The talks involve parents, students and educators. Lectures are given to students 
of Elementary School II, along with the provision of booklets and gifts. The lectures 
raise awareness about the seriousness of cyberbullying and reinforce values such as 
inclusion, ethics, empathy, equality and respect. At the end of each lecture, students 
are  encouraged  to  sign  a  banner  committing  themselves  to  the  abolition  of  the 
practice of bullying. It is oriented the fixation, in the corridors of schools, guidelines 
for reminiscing on the content of the lectures. Parents are provided with important 
guidelines for prevention and, if necessary, intervention in an appropriate manner. 
Educators receive lesson plans with suggestions of activities to continue the theme.

24.1. INDIGENOUS COMMUNITIES

COPEL acts in the indigenous reserves in order 
to  respect  the  rights  of  these  communities, 
guaranteed  by  the  Brazilian  constitution  and, 
worldwide,  present  in  the  UN  Declaration  on 
the Rights of Indigenous Peoples.

supply 

COPEL  also  develops  projects  to  guarantee 
villages. 
energy 
Communities 
environmental 
conservation  units,  or  in  areas  where  it  is 
not  possible  to  carry  the  energy  distribution 

to 
located 

indigenous 

in 

Image Bank

network,  receive,  for  example,  photovoltaic 
panels and training for the efficient use of the 
resource. In 2018, 847 indigenous consuming 
units  were  enrolled  in  the  Social  Tariff  of 
Electric Energy (Low Income). In the same year, 
Copel  Generation  and  Transmission  started  a 
pilot project aimed at the Kainkang tribe of the 
Apucaraninha  Indigenous  Land  (Tamarana  - 
PR), which implies the combination of efforts 
between  the  company  and  the  public  power 
in  the  search  for  universal  access  to  electric 
energy  ,  by  maximizing  tariff  benefits  and  by 
their conscious and safe use.

No  cases  of  violations  of  indigenous  rights 
were  recorded  in  2018,  however,  throughout 
the  year,  Copel  GeT  performed  actions  to 
comply  with  the  TACs  established  in  2002, 
2006  and  2009  to  mitigate  impacts  of  old 
installations,  specifically  the  Apucaraninha 
hydroelectric plant in Tamarana and the 230 kV 
Figueira  -  Apucarana  Transmission  Line  (now 
Figueira - Londrina), in São Jerônimo da Serra. 
The demands of these TACS were established 
by  the  government  and  the  justice  system  of 
Paraná. GRI 411-1

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXThe following initiatives were promoted: 

TAC Apucaraninha  
(2002 – Financial Compensation)
 »

follow-up of the process of analysis of the 
counterparts  proposed  by  COPEL  GeT  to 
conclude an Addendum to the TAC

 » monitoring of monthly payments of energy 
consumption  bills  from  the  Apucaraninha 
Indigenous Community

 »

 »

promotion to the Reference Center of Social 
Assistance  of  Londrina  and  coordination, 
at  the  municipal  and  state  levels,  of  the 
CadÚnico to mobilize a cadastral updating 
unit  of  the  families  holding  the  consumer 
units of the region

fromotion to COPEL DIS for the updating of 
the  registration  of  consumer  units,  aiming 
at  framing  the  indigenous  families  in  the 
social  energy  programs  (Social  Tariff  and 
Fraternal  Light)  and  referral  for  service 
entrances  and  extension  of  the  grid  for 
regularization of interconnections

TAC Apucaraninha  
(2006 – Financial Compensation)

 »

construction  of  three  portals  at  the 
entrances of the Apucaraninha Indigenous 
Land

 »

 »

 »

 »

 »

 »

 »

 »

 »

117

fuel  costs  for  transporting  indigenous 
people on trips to sell handicrafts
promotion  of  traditional  celebrations  in 
conjunction with the 2018 Indian Day Party

TAC Barão de Antonina  
(2006 – Financial Compensation)

 » Deposit of R$ 50,649.14

organization  of  parties  for  celebrating  the 
Indian Day, Christmas and New Year

TAC Barão de Antonina  
(2009 – Financial Compensation)

construction of the Documentation Center 
for  History  and  Memory  of  the  Kaingang 
Culture.  The  architectural  project  of  the 
center was designed for free by the project 
office of the State University of Londrina

 »

Indian  audiovisual  production  of  seven 
short films

(internal 
creation  of  Kaingang  Radio 
communication  system  by  loudspeakers 
installed in the village headquarters) 

Implementation 
the  Agricultural 
Production  Program  (production  of  maize 
and beans intended for subsistence 

of 

transportation  costing 
for  participants 
in  training  courses  and  for  indigenous 
students 

stationery  materials 

costing  of 
for 
ornamental  crowns  for  celebrating  All 
Souls´ Day

authorization by the Commission responsible 
for  the  Barão  de  Antonina  Indigenous 
Community Fund for the use of community 
resources  in  the  order  of  R$58,519.50, 
in  cultural,  economic  or  environmental 
projects  of  their  interest.  Expenses  are 
being  managed  by  the  indigenous  people 
themselves.

24.2. TRADE UNION ASSOCIATION

In  2018  no  cases  were  identified  where  the 
freedom  of  collective  bargaining  may  be 
violated in its operations or among outsourced 
employees. GRI 407-1

COPEL actively manages and supervises labor 
contracts, which have clauses of commitment 
to compliance with labor legislation and respect 
for  the  right  to  collective  bargaining.  The 
Company’s Board of Executive Officers follows 
a schedule of meetings with representatives of 
the various trade unions to discuss employees 
claims.  Economic  and  administrative  clauses 
are discussed on which employees vote in the 
meeting.

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX 
COPEL  Reporting  Channel  is  open  to  complaints  of  irregularities  or 
damages  in  this  sense.  If  irregularities  are  proven,  managers  are 
informed  so  that  appropriate  measures  are  taken,  including  the 
application of administrative sanctions or even the offer of a complaint 
to  the  Public  Prosecutor’s  Office,  if  the  illegal  conduct  starts  from  a  
contracted company.

 In contracts for the assignment of labor, the renegotiation is adopted, 
in  which  COPEL  fully  transfers  the  adjustments  in  the  cost  of  labor 

agreements  and  collective  bargaining  agreements  so  that  the  supplier 
does not suffer losses as a result of such negotiations.

In  addition,  the  United  Nations  Global  Compact,  of  which  COPEL  is  a 
signatory, has among its principles freedom of association and the right 
to  collective  bargaining.  This  right  is  also  defended  in  the  Company’s 
Code of Conduct. 

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Botanical Garden of Faxinal do Céu, Author: Daniela Catisti

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXn a t u r a l   c a p i t a l

119

Governador Bento Munhoz Power Plant

25. CLIMATE CHANGES
GRI 103-1, 103-2, 103-3, 305-5

Climate change has a direct impact on COPEL’s activities and the most 
significant risks related to them are changes in the operation of assets; 
loss of revenue due to replacement of equipment and facilities due to 
climate  vulnerability;  In  order  to  mitigate  these  impacts,  COPEL  has 
been carrying out business adaptation studies, aiming at maintaining its 
operations (within the standards established by the regulatory agency) 
and developing measures to mitigate its impacts emissions. 

GRI 102-15, 102-29, 201-2

While  climate  change  may  negatively  impact  business,  it  also  brings 
some  opportunities.  With  the  energy  demand  from  alternative,  low-
carbon  sources,  the  electricity  sector  is  undergoing  disruptive  change 
and it is at this point that they stand out, such as generation of energy 
from  renewable  sources,  sale  of  renewable  energy  in  the  free  market, 
distributed  generation  and  supply  of  services  such  as  electric  service 
stations and electricity.GRI 201-2

Risks and opportunities by subsidiary

Risks

Opportunities

Distribution

 »

Physical: increase of 
temperature and intensity 
of the winds;

 » Regulatory: possibility of 
taxation or compensation 
of GEE (GHG) emissions.

 » Offer of services 
related to the 
distribution 
of electric 
energy, such 
as distributed 
generation 
and electricity 
(stations for 
supplying 
electric or hybrid 
vehicles).

Risks and opportunities by subsidiary

Risks

Opportunities

 »

Physical: change in 
extremes of precipitation 
and temperature increase;

 » Regulatory: possibility of 
taxation by the emitted 
carbon and posture of the 
environmental organ in 
new licenses.

 » Greater  demand 
for the supply and 
sale  of  renewable 
energy;

 » Development  of 
renewable 

new 
business.

Geração e 
Transmissão

In the Distribuição, it was identified that the physical risks can result in 
an increase in the drop in the structures of the high voltage towers and 
overload  in  lines  and  transformers,  which  may  result  in  the  inability  to 
supply energy in its entirety. It is estimated that in each event the expenses 
are  of  R$300,000.00,  plus  costs  per  tower  replaced.  As  adaptation 
measures,  it  was  proposed  to  carry  out  research  projects  and  revision 
of project manuals, since the theme is new in the electric sector and the 
regulator did not position itself in relation to new projects due to climate 
change. There is no estimate of the costs required for the implementation 
of these projects.

Both in the distribution and in the transmission (by similarity) it is understood 
that  the  intensification  of  climatic  events  will  increase  the  frequency  of 
shutdowns of the installations, as well as the rigor in the recognition by the 
regulatory body for supervening events due to the climate change (tower 
drop, time to recovery, etc.).

In the Geração it was identified that the physical risks can impact on the 
operation and safety of the dams (volume of water stored in the dams), in 
the conditions of water quality of the reservoirs. In the regulatory scope 
it was identified that a future taxation can financially impact the business 

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXwith the payment of taxes, realization of compensation of emissions by 
obligation of environmental agencies. In general, COPEL has been strongly 
engaged in recent years to identify its risks but there is still no management 
over related costs.

COPEL  bases  its  performance  on  reducing  emissions  to  pre-set  targets. 
The deadlines for most of these targets, which were set in 2015, expired 
in 2018, which is why new commitments have been established for the 
next four years. 

Stakeholders expect that the risks related to climate change will not greatly 
impact  COPEL’s  assets  and  that  the  Company  will  be  able  to  mitigate 
the supply interruption due to bad weather or reestablish services in the 
shortest  possible  time,  as  well  as  maintain  its  predominantly  renewable 
generating  base,  taking  into  account  the  market  expectations  for  the 
purchase of this type of energy.

As  part  of  climate  change  management,  COPEL  periodically  monitors 
its  emissions;  accompanies  government  movements  on  carbon  pricing, 
assesses the climate risks of new investments, and reviews measures to 
adapt business to the impacts of climate change.  GRI 102-15, 102-29

In order to really care about this issue, in 2016 the Company instituted 
the Climate Change Policy, which establishes guidelines for the promotion 
of  actions  to  reduce  greenhouse  gas  emissions  and  the  execution  of 
plans capable of dealing with the consequences of climate change in its 
business.  This  policy  was  elaborated  by  the  Climate  Change  Steering 
Committee, which has representatives from several areas of the company 
and was approved by the Board of Directors. Its content was guided by 
the GEE (GHG) Protocol, the principles of the Global Compact, the National 
Policy  on  Climate  Change,  the  State  Policy  on  Climate  Change  and  the 
Sustainable  Development  Objectives  (ODS).  In  2018  the  document  was 
revised  to  update  concepts  and  incorporated  lessons  learned  during  the 
course of the Climate Change program.

COPEL  operates  a  predominantly  renewable 
generating plant, being a low carbon company.

They  are  in  compliance  with  the  principles  of  the  Global  Compact  and 
ODS-13 Action Against Climate Change, Agenda 2030. The goals follow 
three lines: actions in the value chain, mitigation measures and reduction 
of  direct  and  indirect  emissions  and  adaptation  projects  aimed  at  the 
reduction of climate vulnerability.

At  the  internal  level,  the  management  efficiency  is  evaluated  by  means 
of  monitoring,  reporting  and  external  verification  of  the  inventory  of 
Greenhouse Gases - GEE (GHG), evaluated according to the methodology 
ABNT NBR ISO 14064-3 - Greenhouse Gases Part 3, and the Integrated 
Report, external indexes are also used, such as the Business Sustainability 
Index,  which  has  a  questionnaire  on  climate  change,  and  the  Carbon 
Disclosure  Program  (CDP),  which  also  allows  COPEL  to  compare  its 
performance  with  the  one  of  other  companies  of  the  sector,  national  
or international. 

25.1. 2018 NEWS

25.1.1. Study to quantify carbon sequestration

Although  the  Company  currently  operates  a  predominantly  renewable 
generating  plant,  it  is  a  low-carbon  company  and  has  been  investing  in 
projects that contribute to reduce emissions, with a special emphasis on 
the  expansion  of  the  renewable  generating  plant,  installation  of  electric 
grids and electrovias, implementation of smart grids, fleet predominantly 
supplied with ethanol (measure decarbonization of the COPEL fleet) and 
modernization of the Figueira Thermal Plant, among others.

In 2018 a study was begun to quantify carbon sequestration in some of the 
Company’s green areas, which have previously gone through a recovery 
initiative through the planting of native species by COPEL GeT and COPEL 
DIS. The purpose is to establish a methodology for this process that can be 
applied in other areas and, therefore, to evaluate if there is an advantage 
for the company in certifying the carbon abducted, the study is expected 
to be finalized in the first half of 2019.

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In November 2018 the Solar Map was launched, a tool accessible free of 
charge on the internet, at the address solar.copel.com and which provides 
information about solar radiation in all regions of Paraná, at any time of 
the  year.  These  data  are  important  for  the  generation  of  energy  from  
the sun.

The  Solar  Map  allows  identifying  the  potential  foci  of  business  in 
photovoltaic  generation  and  assisting  the  consumer  in  the  definition  of 
preliminary information for the feasibility of installing such a system in its 
consumer unit. The novelty is the result of nine months of work, investment 
of  R$550,000  and  COPEL’s  partnership  with  the  Paraná  Meteorological 
System  (Simepar),  encouraging  the  generation  of  clean  and  renewable 
energy and reaffirming the company’s commitment to sustainability.

25.1.3  Strategic Plan for operation in Distributed Generation

In  December  2018  COPEL’s  Executive  Board  (REDIR)  approved  COPEL’s 
Strategic Plan for Distributed Photovoltaic Generation. This plan will enable 
COPEL to advance in the offer of new services and in the generation of 
renewable energy.

25.2. MANAGEMENT IN INTEGRAL SUBSIDIARIES

COPEL Telecom received, during the 2018 edition of Futurecom, the main 
event of the telecommunications and technology industries of the country, 
the certificate of zero carbon emission, conquered through of a partnership 
developed with Biofílica, a Brazilian company focused on the management 
and  conservation  of  forests,  by  means  of  the  commercialization  of 
environmental services.

Author: Daniela Catisti

The  subsidiary  was  the  first  to  zero  carbon  emissions  at  COPEL.  752 
tCO2  were  neutralized,  related  to  emissions  from  the  2017  inventory  of 
telecommunications  operations.  According  to  Futurecom,  COPEL  is  the 
first customer to receive the certificate during the fair.

In 2018, the Sustainability Committee of the CTE approved the continuation 
of  the  neutralization  of  the  emissions  of  scope  1,  that  allow  to  acquire 
carbon  credits,  until  2022.  In  addition,  Telecom  has  been  promoting 
campaign of incentive of the use of ethanol in the flex fleet and stimulating 
its suppliers critical to conduct inventory of emissions.

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXCOPEL  Distribuição,  for  its  part,  carried  out  a 
pilot project to adapt to climate change between 
2017 and 2018, which consisted of evaluating 
the  effects  of  climate  change  on  high  voltage 
distribution lines. The subsidiary has also been 
conducting  projects  to  take  advantage  of  the 
effects of climate change on high tension. The 
subsidiary  is  also  conducting  projects  to  take 
advantage of opportunities, such as Eletrovia.

In  addition,  it  is  investing  in  a  Research  and 
Development Project for energy storage, a vital 
element  to  integrate  conventional  generation, 
centralized  in  the  large  power  plants,  and  in 
the growing of renewable sources at the end of 
consumption. 

The  Climate  Change  Committee  is  developing 
a  handbook  for  vulnerability  assessment  due 
to  climate  change  in  conjunction  with  COPEL 
GeT areas. The document will include guidelines 
for  follow-up  of  the  actions  established  in 
the  internal  standard  related  to  this  topic. 
The  Subsidiary  executes  the  Climate  Change 
Program,  which  counts  on  the  participation  of 
professionals from the environmental, expansion 
and  regulatory  planning  areas,  and  has  the 
objective of implementing a climate vulnerability 
and adaptation assessment project. Additionally, 
it promotes with its employees an incentive for 
the use of ethanol in the flex fleet. 

Corporately, COPEL achieved its two emissions-
related  targets:  to  reduce  its  fleet  emissions 
by  5%  up  to  2018,  compared  to  the  average 
recorded between 2011 and 2014, and to reduce 
energy consumption by 10% compared to 2014.

COPEL  receives  awards  for  the 
disclosure of its GEE inventories

Copel  obtained  the  Selo  Clima 
Paraná  Ouro  2018  (2018  Paraná 
Gold  Climate  Seal  2018,  granted 
by  the  State  Department  of  the 
Environment. The seal is given to 
companies that prepare inventories 
of greenhouse gases - GEE (GHG) 
and  adhere  to  the  State  Public 
Register of Emissions.

Curitiba – Smart Copel, Author: Guilherme Pupo

25.3. GEE EMISSIONS  GRI 305-1, 305-2, 305-3, 305-4, 305-5, 305-6, 305-7

In  2018  the  issues  of  COPEL  (Holding)  and  its  wholly-owned  subsidiaries  were  considered,  as 
shown in the table below:

GEE (t)

Scope 1

Scope 2 ("loca-
tion approach”)

Scope 2 (ap-
proach by "pur-
chase choice”)

CO2
CH4
N2O
HFCs
PFCs
SF6
NF3
TOTAL
Emission of CO2 biogenic (t)
Note: The inventory will be verified by external entity. 

121,752.19
35.43
500.94
25.12
0.00
3,853.20
0.00
126,191.99
5,091.53

259,946.03
0.00
0.00
0.00
0.00
0.00
0.00
259,946.03
0.00

0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00
0.00

Scope 3

1,866.47
228.10
79.86
0.00
0.00
0.00
0.00
2,174.43
103.54

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In  2018,  stationary  combustion  accounted  for  80%  of  COPEL’s  scope  1 
emissions, followed by 9% land use change, 8% mobile combustion and 
3%  of  other  sources.  Compared  to  2017,  there  was  an  overall  reduction 
of 41% of the emissions from this scope, which is due to the stoppage of 
UTE FRA due to the modernization of the plant, campaigns to increase the 
use of ethanol in the Company and reduction of activities related to land  
use change.

In Scope 2 there was an 18% reduction in emissions, which is due to the 
reduction  in  consumption  and  energy  losses,  as  well  as  the  reduction  of 
the grid emission factor. Losses correspond to 99% of COPEL’s emissions, 
which is coherent for the electric sector.

For  Scope  3,  there  was  a  68%  reduction  in  emissions  compared  to  the 
previous year. The following sources were reported: employee displacement, 
waste  disposal,  transportation  and  distribution  (upstream)  and  business 
travel.  Scope  3  is  still  a  challenge  for  the  company,  mainly  the  category 
goods and services purchased, and capital goods. 

In relation to the Company’s relative emissions, emissions of scope 1 were 
adopted as the criteria for analysis, because they are direct emissions and 
therefore  actions  can  be  taken  on  them.  In  relation  to  the  denominators, 
the  most  relevant  ones  were  chosen  for  the  Company  and  for  the  
businesses involved.

After  external  verification,  the  inventory  will  be  published  in  the  public 
records of the GHG Protocol and the Paranaense Forum of Climate Change.

Also,  in  2018,  COPEL  began  a  process  of  mapping  suppliers  potentially 
emitting greenhouse gases in order to develop them in relation to climate 
change, that is, to stimulate them to carry out their GEE (GHG) inventories 
and, later, to seek actions to mitigate their emissions.  

The emission intensity indices for COPEL (Holding) and its wholly-owned 
subsidiaries are:

Company

Denominator

Emissions

Scope 1 tCO2e

Performance

0,008 

Performance
redução  
de 44%

COPEL 
(Holding)

COPEL GeT

COPEL DIS

COPEL CTE

Revenue (R$ K)

0,008

44% re-duction 

Energy 
generated 
(GW.h)
Energy available 
(GW.h)
Customers

5,810

32% reduction

0.68

57% reduction

0,001

68% reduction

Note: the reduction in emissions is due to the efforts made in this regard, to the stoppage of the 
UTE FRA and to the increase of both revenue and customers in the CTE.

Atmospheric emissions (in t / year) GRI 305-7

NOx (nitrogen 
ox-ides)
SOx (sulfur ox-
ides)
COV
(Volatile 
Organic 
Compounds)
MP (Particulate 
Material)

2016

709

2017

2,510

2018

3,219

2,764

15,344

18,108

0,2

0,2

709

0

0

0

0

277

986

Note:  Persistent  Organic  Pollutants  (POPs)  and  Hazardous  Air  Pollutants  (HAP)  have  not  been 
released in the past three years. 

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GRI 103-1, GRI 103-2, PRME 1, 2, 3

Renewable natural resources are not infinite. This is the case of water, 
which  can  be  renewed  according  to  the  rainfall  regime,  but  which 
has  been  affected,  among  other  factors,  by  human  consumption 
and  climate  change,  among  other  events.  COPEL,  which  generates 
much  of  the  energy  through  its  hydroelectric  plants.  The  Company 
also  has  thermoelectric  plants    moved  to  fossil  fuel,  finite  and  
non-renewable resources. 

This  scenario  makes  natural  resource  management  critical  to  COPEL’s 
sustainability, which must prepare for scenarios of water scarcity and 
transition to a low-carbon economy, and can be anticipated by monitoring 
the  availability  of  natural  resources,  continuous  improvement  in  the 
management of these resources and strategic planning.

Natural  resources  directly  influence  COPEL’s  activities  and  this  also 
impacts  nature.  These  impacts  vary  according  to  the  resource  used 
and the undertaking in question. Concerned to water, the main natural 
resource used by COPEL, it is possible to change the hydrological regime 
of rivers where are installed hydroelectric; to influence the microclimate 
by the presence of reservoirs and the removal of vegetation, altering the 
quality of water and aquatic fauna in reservoirs, among others. There are 
also impacts on biodiversity, such as affectation of ecological dynamics, 
loss of habitats, population reduction, favoring invasive species.

The  environmental  studies,  carried  out  according  to  regulatory 
requirements,  point  out  the  impacts  with  details  and  allow  the 
development  of  actions  to  mitigate  the  harmful  effects  caused  by 
COPEL,  generating  improvement  of  biodiversity  and  preservation,  or, 
also, recovery of endangered areas and species. GRI 102-15, 102-29

125

Image Bank

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXThe stakeholders expect COPEL to act in a responsible manner, doing its 
utmost to preserve natural resources and seek to identify new business 
opportunities  related  to  its  use.  The  Sustainability  Policy  establishes 
the  guidelines  for  this  action  and  must  be  followed  by  COPEL,  its 
subsidiaries and controlled.  The Company also follows, as a whole, the 
regulatory constraints for each type of enterprise and the premises of 
the  Eco-efficiency  Program.  In  accordance  with  these  guidelines  and 
commitments, natural resource management goals are established.

Goal Type

Natural Resource Management Goals
Goal

Reduction of
water consumption
in the administrative 
processes

Reduction of 10% in 
consumption of water 
up to December 
2019, based on 2014 
consumption

Reduction of
energy consumption
in the administrative 
processes

Reduction of 10% in
energy consumption
until December of
2019, based on 2014 
consumption

Reduced paper usage 
(digital invoice and 
duplex printing)

Achieve 50% duplex 
printing through 
December 2018

Status
2% At the end 
of 2018, COPEL 
recorded increase 
of 2% in water 
consumption, 
compared to 
consumption in 2014, 
therefore, the target 
was not reached
until now
15% By the end 
of 2018 COPEL 
registered reduction 
of 15% in energy 
consumption in 
relation to 2014 
consumption Goal 
exceeded
By the end of 2018
Copel reached an 
average of 41.93% of 
duplex impressions

126

Image Bank

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXActions to achieve the water, energy and paper 
goals  are  part  of  the  Eco-efficiency  Program, 
which  aims  to  support  projects  to  better  use 
these  resources,  sensitizing  the  various  areas 
of  the  Company  and  meeting  the  strategic 
guideline  for  achieving  excellence  in  costs, 
processes and quality. The program also operates 
in  the  lines  of  mobility  and  fuel,  education  and 
communication.  In  2018  a  device  test  was 
carried out to reduce the consumption of water 
in  toilets;  management  of  water,  energy  and 
fuel  consumption;  and  educational  campaigns. 
The  campaign  to  encourage  the  use  of  ethanol 
in the fleet of vehicles was maintained and the 
campaign  COPEL  without  Plastic  was  created, 
aiming  at  reducing  the  consumption  of  glasses 
of this material.  In relation to the use of energy, 
the highlight was the consumption reduction on 
the microcomputers.  Related to mobility, stand 
out the initiatives “Bike to Work Day” (May 11), 
“World Without Cars” (week of September 17 to 
22)  -  zero  emissions  (pedestrians  and  cyclists) 
and the I COPEL Interpoles Pedaling.

the 
Waste  management 
Corporate Waste Management Program, available 
for consultation on page 134.

is  done 

through 

COPEL’s  assessment  of  natural 
resource 
management  is  done  by  third  party  auditors 
and  performance  appraisals  in  initiatives  such 
as  the  Corporate  Sustainability  Index  (ISE). 
These  evaluations  allow  comparison  with  other 
companies  in  the  sector  and  often  involve  
the stakeholders.

127

26.1. MANAGEMENT OF NATURAL 
RESOURCES IN INTEGRAL SUBSIDIARIES

GRI 102-15, 102-29

The  management  of  the  impacts  of  the 
subsidiaries on natural resources is in line with 
the  guidelines  of  COPEL  (Holding).  At  COPEL 
Distribuição,  the  most  relevant  impacts  are 
indirect,  since  the  manufacturing  of  several 
materials  for  the  electric  power  distribution 
system is made from finite natural resources. 
The  subsidiary  seeks  to  minimize  them 
by  recycling  or  reusing  99%  of  the  waste 
generated (see page 134). The direct impacts 
of COPEL Distribuição are linked to the use of 
petroleum  derived  fuels  for  the  operation  of 
the  fleet,  which  is  objectively  reduce  by  2% 
until 2019, and for backup generators.

COPEL  Distribution  uses  a  system  that 
centralizes costs into a single account, providing 
information on values, dates, volume, type of 
fuel and stations where purchases were made 
to control fuel consumption. Through the Eco-
efficiency  Program,  in  conjunction  with  the 
fleet management areas, the subsidiary carried 
out a campaign to encourage the use of ethanol 
instead  of  gasoline.  The  actions  carried  out 
had a rapid and significant result in increasing 
ethanol consumption.  GRI 302-5

At  COPEL  Geração  e  Transmissão,  the  main 
impacts  are  directly  related  to  the  extraction 
of  coal  to  supply  the  Figueira  Thermoelectric 
Plant and, indirectly, to the use of fossil fuels, 

petroleum  derivatives,  and  mineral  resources. 
To identify and reduce impacts, the subsidiary 
performs  the  environmental  studies,  already 
mentioned on page 125, and actions resulting 
from these assessments. All company activities 
related  to  use  of  non-renewable  resources 
follow  the  regulatory  requirements  of  the 
electricity sector.

For the conservation of water resources used 
in  power  generation,  COPEL  GeT  develops 
activities  related  to  the  monitoring  of  water 
quality  and  the  monitoring  of  Permanent 
Preservation  Areas.  The  subsidiary  maintains 
internal  commissions  and  a  centralized  group 
with the objective of discussing the management 
of  its  reservoirs.  The  subsidiary  also  actively 
participates  in  the  river  basin  committees  in 
which  its  hydroelectric  generation  projects  
are inserted.

At COPEL Telecom, the most relevant impacts 
are also indirect, since several materials for the 
implementation, operation and maintenance of 
telecommunications solutions are manufactured 
from  finite  natural  resources.  The  company, 
following  the  guidelines  of  the  Eco-efficiency 
Program  and  the  Corporate  Management 
Program Waste, performs a project to recycle 
waste typical of its operation, such as batteries 
and optical fibers, and is committed to recycle 
100% of this waste.

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXISO 14001

Some of COPEL’s Geração e Transmissão plants have 
obtained the ISO 14001 (Environmental Management 
Systems) certification between 2017 and 2018:

Governador Ney Braga Power Plant, Author: Carlos Borba

Date of certification
2018

Power Plant

Salto do Vau Hydroelectric Plant
Governador Bento Munhoz da Rocha Netto 
Hydroelectric Plant

Other plants that hold certification

Governador José Richa (Salto Caxias)  
Hydroelectric Plant
Governador Ney Aminthas de Barros Braga 
(Segredo) Hydroelectric Plant

2018

2017

2017

26.2. WATER CONSUMPTION

COPEL’s water consumption in 2018 was 115 million cubic meters, 22% lower than in 2017. The withdrawal of water from 
underground and surface sources used in power generation, transmission and distribution operations is controlled directly 
by  the  subsidiaries  and  the  administrative  consumption  comes  from  public  supply  (Sanepar),  Including  water  used  for 
cooling in COPEL GeT plants (100 million m3), the total jumps to 215 million m3. GRI 102-48

The goal of COPEL (Holding) and subsidiaries is to reduce consumption by 14% by 2019. In order to achieve this target, 
consumption data are analyzed routinely and any abnormalities are ascertained. In the largest buildings occupied by the 
Company, weekly analysis of the hydrometer in search of possible leaks.

128

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXWater consumption by source (m³) – GRI 303-1

Surface fountain
Underground fountains
Rainwater
Municipal supplies of water
Total
Water used for power  
plant cooling
Total water used by  
Copel GeT
Total water consumed by Copel

Copel GeT
114,661,682.07
52,481.00
87.09
45,081.00
114,759,331.16

99,819,948.83

214,579,279.99

Copel DIS

22,462.00
37.27
77,115.00
99,614.27

Copel CTE
-
-
-
714.00
714.00

Copel Holding
-
-
-
8,291.00
8,291.00

Total Copel
114,661,682.07
74,943.00
124.36
131,201.00
114,867,950.43

-

-

-

-

-

214.687.899,26

Comparison of water consumption in the last three years (m3)  GRI 303-1

147,492,205

114,867,950

99,616,894

Note: do not consider water used for cooling.

2016

2017

2018

129

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXCOPEL also recycles and reuses rainwater collected in four cisterns, two 
from  COPEL  GeT  in  Londrina  and  two  from  COPEL  DIS  in  Castro  and 
Jaguariaíva. In 2018, 124.36 m3 were recycled and reused. At COPEL 
GeT,  the  use  is  made  in  watering  of  plants,  cleaning  of  windows  and 
sidewalks, while in COPEL DIS the water is consumed in toilets. GRI 303-3 

Volume of water recycled and reused in 2018 (in m3)

Copel GeT
Copel DIS
Total

26.2.1. Water discharge

87.09
37.27
124.36

All COPEL’s companies, including COPEL (Holding), only make domestic 
sewage disposal. 

26.2.2. Reservoirs and water quality

Due to the construction of hydroelectric power plants, the change in water 
flow is the main impact of COPEL related to water resources. Therefore, 
the  Company  operates  in  the  socio-environmental  management  of  its 
projects  from  construction  to  operation,  conducting  studies,  seeking 
mitigate the risks, and taking into account the pertinent environmental 
legislations. It maintains, for this, a monitoring network in hydrographic 
basins with hydroelectric exploitation in operation.

The  network  consists  of  several  hydrological  stations,  in  which  data 
are collected on water level of rivers and reservoirs, and rainfall data. 
These data, after processing in the System of Monitoring of Reservoirs 
(SMR),  help  and  guide  the  operation  of  hydroelectric  plants.  Check 
them on COPEL’s website.

In addition, COPEL Geração e Transmissão maintains a specific program 
of periodic environmental inspections in its reservoirs. 

Possible environmental interventions in lakes and their surroundings are 
evaluated,  and  specific  measures  are  identified  to  address  identified 
irregularities in construction in the concession area, effluent discharge, 
slope  stability,  use  and  occupation  of  Permanent  Protection  Areas.  In 
order to assist in the process of preserving areas of relevant environmental 
interest, the Company has an agreement with the Environmental Police 
Battalion  of  the  State  of  Paraná  and  actively  participates  in  the  River 
Basin Committees and the National and State Council of Water resources.

In  relation  to  the  water  quality  of  the  rivers  and  reservoirs  under  the 
influence of their enterprises, COPEL GeT monitors periodically. Currently, 
the  network  has  forty  monitoring  points,  through  which  various 
physical,  chemical  and  biological  parameters  are  analyzed.  The  results 
of  the  analysis  are  interpreted  and  presented  in  annual  reports  to  the 
Environmental Institute of Paraná (IAP).

26.3. CONSUMPTION OF ELECTRICITY AND FUELS

GRI 302-1

The  Ecoefficiency  Program  consolidates  COPEL’s  energy  consumption 
data,  which  covers  information  from  COPEL  (Holding)  and  the 
wholly-owned  subsidiaries  Geração  e  Transmissão,  Distribuição  and 
Telecomunicações, considering practically all of the Company’s facilities 
in  Paraná.  COPEL  Comercialization’s  consumption  is  embedded  in  the 
one presented by COPEL (Holding), as this subsidiary occupies the same 
buildings and also uses only electric power. 

COPEL’s energy consumption in 2018 was approximately 1.5 million GJ. 
This total is 36% lower than in 2017.

Regarding electricity, consumption was 102.8 thousand GJ, 14% lower 
than that of the previous year, COPEL is committed to reduce 
electricity  consumption  by  10%  up  to  the  end  of  2019,  based  on  the 
consumption  of  2014.  The  goal  was  split  by  2%  per  year,  COPEL 
(Holding)  registered  an  increase  of  8%  in  consumption  from  2017  to 
2018  due  to  the  fact  that  it  assumed  responsibility  for  the  buildings 

130

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXpreviously occupied by COPEL Renováveis, a subsidiary that was incorporated by COPEL GeT in 2017, and its employees 
relocated to the buildings occupied by this wholly-owned subsidiary.

COPEL Telecomunicações’ electricity consumption also increased (7%) as a result of the Company’s significant growth in 
operations. COPEL DIS and COPEL GeT exceeded the target, reaching a reduction of 18% and 3%, respectively, compared 
to 2017. GRI 302-1, 302-4, 305-5

The only subsidiary to control energy consumption outside the organization is COPEL Distribution, which accounted for 
10,135.56 GJ in material transportation services in 2018. COPEL (Holding) employees’ air travel and of all subsidiaries are 
calculated only in terms of CO2, and included in the Scope 3 emissions inventory (other indirect emissions - see page 123). 

GRI 302-2

The energy intensity, measured for the whole Company by the metric of electric energy consumption divided by the number 
of own employees, was 13.50 in the year. GRI 302-3

The  Eco-efficiency  Program  tracks  energy  consumption  data  on  a  monthly  basis,  investigating  significant  changes  to 
the areas responsible for the facilities and working to correct them. The program also provides awareness campaigns to 
employees and supports infrastructure improvements, including the use of equipment more efficient, such as LED lamps. 

GRI 302-4

With regard to fuel consumption, in 2018 the total number of vehicles was reduced and many of our own vehicles were 
replaced by rental vehicles. Newer and more efficient models, such as flex type vehicles, have been favored. In addition, 
the subsidiaries have been promoting incentive campaigns for the use of fuels from renewable sources.  GRI 302-4, 302-5, 305-5

Energy intensity within COPEL (GJ consumed / nº of own employees) in 2018 GRI 302-3
COPEL (Holding) e 
Comercialização
886.00

COPEL CTE

COPEL GeT

COPEL DIS

25,668.00

73,609.11

2,594.52

1,660

15.46

5,364

13.72

478

5.43

109

8.13

Total

102,757.63

7,611

13.50

Energy (GJ)
Number of  
employees
Intensity

131

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXConsumption of non-
renewable sources
Diesel oil
Gasoline
Coal
GLP
Aviation kerosene 
Total

Consumption of  
renewable sources
Ethanol
Biodiesel
Total

Electric power 
consumption
Total energy 
consumption in 2018

Energy consumption within Copel (in GJ) GRI 102-48, 302-1

Copel GeT

Copel DIS

Copel CTE

Copel (Holding)

Total Copel

-

-

-

15,990.27
1,875.73
1,183,661.95
-
2,730.91
1,204,258.86

117,766.61
5,315.52
-
-
-
123,082.13

1,353.63
612.38
-
-
-
1,966.01

-

-

-

7,922.56
1,471.66
9,394.22

22,647.77
11,750.83
34,398.60

3,942.52
126.53
4,069.05

-

-
-
-
-
-
-

-

-
-
-

-

135,110.51
7,803.63
1,183,661.95
0.00
2,730.91
1,329,307.00

-

34,512.85
13,349.02
47,861.87

25,668.00

73,609.11

2,594.52

886.00

102,757.63

1,239,321.08

231,089.84

8,629.58

886.00

1,479,926.50

Sale of electricity

49,402,688.40

-

-

-

49,402,688.40

Note:
1. For the conversion of fuel consumption in l to GJ, the calorific value of each fuel was used. Calorific power (GJ / ton) per fuel: gasoline
- 43.54; anhydrous ethanol = 28.26; ethanol = 26.38; diesel oil - 42.29; biodiesel - 37.68; GLP - 46.47.

Copel GeT
Copel DIS
Copel CTE
Copel (Holding)
Total

132

2017 x 2018 Electric power consumption (in GJ) GRI 102-48, 302-1
2017
26,358.48
89,685.36
2,428.56
820.08
119,292.48

2016
28,225.44
76,176.00
2,363.04
671.04
107,435.52

2018
25,668.00
73,609.11
2,594.52
886.00
102,757.63

Range 2017 x 2018
-3%
-18%
7%
8%
-14%

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXWeight (in kg) - estimated
64,358,688
51,414,625
2,958,939
2,444,910
1,452,992
1,130,568
983,009
538,058

2017 x 2018 Fuel consumption (in GJ)

Material

Concrete post
Mineral coal
Transformer
Aluminum cable
Concrete crosshead
Hardware
Concrete Artifacts
Porcelain insulator

Consumption of non-
renewable sources
Diesel oil1
Gasoline
Coal2
Liquefied petroleum 
gas3
Aviation kerosene 
Total
Consumption of 
renewable sources
Ethanol

Biodiesel
Total

Total fuel 
consumption

Total Copel

2017

2018

162,287.43
36,972.11
1,926,305.16

135,110.51
7,803.63
1,183,661.95

68,375.533

0.00

2,994.21
2,196,934.44

2,730.91
1,329,307.00

2017

2018

12,647.72

-
12,647.72
2017
2.209.582,16

34,512.85

13,349.02
47,861.87
2018
1.377.168,87

2,209,582.16

1,377,168.87

Notes: 1. Sum of diesel used in transportation and emergency generators.
2. Coal is used for the production of energy in a thermoelectric plant.
3. Sum of consumption in the company’s forklifts and kitchens. Data omitted in 2018, as they 
are not significant.
4. Ethanol, gasoline, GLP and aviation kerosene are the fuels used in means of transport belonging 
to the Company.

26.4. CONSUMPTION OF MATERIALS

GRI 301-1

COPEL used 127.6 thousand tons of materials in its operational activities 
in 2018, the most used of which are detailed in the table below.

133

Image Bank

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXCOPEL transmission assets

134

26.4.1. Paper consumption

COPEL controls print and copy data through monthly reports prepared by 
the company that provides the service. These reports include data such 
as quantity of printing, billing value, services rendered and management 
information. In 2018 COPEL saved 3,539,381 sheets of paper with the 
use  of  the  duplex  format.  This  number  corresponds  to  7,079  reams 
and would correspond to approximately 472 trees, as described by the 
International Featured Standards (IFS), in which 1 tree is equal to 7,500 
sheets of paper.

The  main  actions  undertaken  in  2018  to  reduce  the  consumption  of 
paper and printing are described on pages 83 and 126.

26.5. WASTE MANAGEMENT

GRI 306-2

The  Corporate  Waste  Management  Program  has  as  objectives  the 
reduction  in  generation,  the  valorization  of  discarded  material  and 
the  promotion  of  reverse  logistics.  All  the  processes  adopted  by  the 
Company are in compliance with the National Solid Waste Policy and all 
pertinent legislation.

In  2018,  63,284  t  were  disposed  of  by  COPEL,  12.26%  less  than  in 
2017. The largest volume was destined for recycling - 49,906.43 t. The 
ashes of the Figueira Thermal Power Plant, which represented 98% of 
these  discards,  were  discarded  in  landfill,  the  other  discarded  wastes 
were administrative waste and materials contaminated with oil.

COPEL (Holding) and wholly-owned subsidiaries have different disposal 
targets, but all of them related to recycling. At COPEL GeT, the objective 
is to give this type of disposal to 60% of the waste generated annually 

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX  
(excluding  ash).  In  2018  this  goal  was  reached.  COPEL  DIS´  goal  for 
the year was to send at least 95% (in mass) of the waste, which was 
surpassed in the year, since the subsidiary reached a recycling rate of 
99.6% (including disposals), COPEL CTE seeks to recycle 100% of the 
typical  waste  from  the  telecommunications  operation,  such  as  fiber 
optic scrap and batteries, which was also won in 2018. COPEL (Holding) 
aims to allocate to administrative associations generated by 78% of its 
employees, by the end of 2019. In 2018 this percentage was 74%.

As  a  good  practice,  in  order  to  comply  with  the  National  Solid  Waste 
Policy,  the  Company  maintains  the  Collective  Solidarity  Collection, 
which consists of the destination of the recyclable administrative waste 
to  associations  and  cooperatives  registered  by  means  of  Public  Call. 
The  initiative  fulfills  important  social  function,  as  it  strengthens  the 
protagonism of associations and cooperatives of collectors. In 2018 the 
practice benefited 420 families, generating an average monthly income 
of R$309 per family.

With regard to service providers, these must meet the contractual clause 
that requires the correct destination of waste classified as leftover works.

Disposal of waste in 2018 (tons)– GRI 306-2

2017

2018

Hazardous 
waste

5,490.30
-
0.05
0.76
33.04
5,524.15

Non-
hazardous 
waste
45,877.40
31.10

20,688.40
3.75
66,600.65

Hazardous 
waste

7,577.27
0.00
1.08
63.12
34.90

Non-
hazardous 
waste
42,329.19
29.28
0.00
13,249.15
0

7,676.37 55,607.62

Recycling
Composting
Incineration
Landfill
Coprocessing
Total

135

Governador Bento Munhoz Power Plant, Guilherme Pupo

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXTotal waste disposal (in t)

72,124.80

63,283.99

2017

2018

26.6. ECOSYSTEMS

26.6.1. Impacts of ventures and mitigation GRI 102-15, 102-29, 304-2

For the distribution and transmission power facilities, the main impacts 
are  concentrated  in  the  implantation  phase,  when  the  vegetation  is 
suppressed  for  system  implantation.  This  process  can  increase  the 
forest fragmentation of the environments and among other reasons, to 
the increase of the border effect, to the reduction of fauna habitats and 
to the increase of hunting in the region. In the distribution lines favoring 
exotic species, invasive exotic species and other opportunistic species 
can be favored to be established due to the opening of clearings for the 
construction of structures and launching of cables.

Another  risk  to  biodiversity  (aquatic  and  terrestrial)  is  the  oil  leakage 
of  transformers  and  other  equipment  that  can  contaminate  the  soil 
and  groundwater  if  they  are  not  contained.  COPEL  adopts  preventive 
measures  during  the  operation,  thus  reducing  oil  leakage.  In  2018 
COPEL GeT registered the leakage of 150L of hydraulic oil (implantation 
of  the  SBN  III  Wind  Farm)  and  was  remedied  with  the  removal  and 
destination of the contaminated soil, without any water surface being 
affected. At COPEL DIS there was the spillage of 38,200 L of mineral 
oil insulation of electrical equipment that almost all were contained in 
water-oil  separators,  and  the  contaminated  soil  was  already  removed 
and destined properly.  GRI 306-3

In  accordance  with  its  principles  and  relevant  legislation,  COPEL 
undertakes environmental studies prior to the installation phase of new 
ventures, seeking to determine and mitigate the impacts caused on the 
ecosystem.

When choosing the land for the implementation of energy substations, 
COPEL Distribuição conducts a preliminary environmental analysis, thus 
verifying possible socio-environmental restrictions. 

Generation projects affect the physical, biotic and social environment, 
which can alter ecological processes, the composition of fauna and flora 
species, and impact the population’s way of life and historical-cultural 
heritage. COPEL monitors and rescues flora and fauna, and acts in the 
recovery  of  Permanent  Preservation  Areas  (PPAs),  forest  restoration, 
archaeological monitoring and rescue, among other actions. Many of the 
initiatives are carried out in the implementation phase of the enterprise, 
and may have unfolding in the operation phase.

In  order  to  define  the  tracing  of  transmission  lines,  a  multidisciplinary 
analysis is carried out, seeking the lowest possible impact on the natural 
environment,  considering  the  economic  and  social  issues  of  the  chosen 
route. In some cases, however, it is not feasible to divert the path of forest 
fragments and, for this reason, the projects have sought to minimize plant 
suppression, sometimes restricting itself to the opening for the launching 
of cables, which in some cases is done with drones, avoiding the shallow 
cutting of native species. Projects also foresee, whenever possible, raised 
structures, preserving the vegetation. 

136

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COPEL has environmental programs such as Monitoring and Control of 
Vegetation Suppression, Reforestation, Monitoring and Control of Erosive 
Processes  and  Removal  and  Rescue  of  Fauna,  whenever  applicable  to 
the  projects.  In  addition,  in  the  medium  voltage  distribution  lines,  the 
use of compact grids reduces the need to prune trees. 

 In 2018 the following environmental reports for licensing were prepared 
by COPEL and by the following parties:

Report
Simplified Environmental Report 
(RAS)
Environmental Programs Detail 
Report (RDPAs)

Previous Environmental Analysis

Quantity

12 Substations and 6 High 
Distribution Lines Voltage (LDAT)

3 substations and 6 LDATs

12 voltage substations 34.5 kV 
and 138 kV

In  none  of  these  studies  were  identified  highly  relevant  impacts  on 
biodiversity. 

COPEL Geração e Transmissão, in turn, prepared forest inventories for 
six projects and concluded the elaboration of the Basic Environmental 
Project  for  a  Transmission  Line.  The  subsidiary  also  developed  all 
the  environmental  subprograms  provided  for  in  the  Environmental 
Management  Program  for  hydroelectric  projects  in  operation,  such  as 
monitoring of water quality, monitoring of ichthyofauna, environmental 
inspection  of  reservoirs,  monitoring  of  Permanent  Preservation  Areas, 
among others.

COPEL  Telecomunicações  concentrates  its  operations  in  Paraná  and 
shares  the  infrastructure  of  COPEL’s  transmission  and  distribution 
subsidiaries, and therefore has the same impacts as these structures are 
subject to.

Among the impacts to the fauna, the collision or electrocution of birds is 
a direct impact of the projects of energy distribution. The main species 
affected are those of gregarious habits, such as water birds of medium to 
large size, whereas death by electrocution is more common. This impact 
can be verified in the LDAT 138 kV Marechal Cândido Rondon - Santa 
Helena, which is 65 km long, but whose greatest collision potential occurs 
in  specific  environments,  such  as  rivers  and  wetlands  (approximately 
2.5 km), according to the Simplified Environmental Report. However, the 
problem can be minimized by means of line signaling in places with the 
greatest possibility of accidents,

The Avifauna and Chiropter fauna Monitoring Program of LDAT 138 kV 
Marechal Cândido Rondon - Santa Helena consists of a series of steps 
to evaluate the impact of lines in the community of birds and bats. For 
birdlife, the program includes a description of the bird community and 
the  ecosystems  through  which  the  LDAT  transposes,  as  well  as  the 
evaluation of the need for installation of flags, the selection of priority 
areas  and  the  subsequent  monitoring  of  the  behavior  of  the  birds  in 
relation to the signaling. For chiropter fauna, the program includes the 
monitoring of the abundance of bats in field campaigns before and after 
the implementation of LDAT. 

In  2018,  the  first  stage  of  the  Bird  Monitoring  Program  was  carried 
out.  Diagnosis  was  made  of  locations  with  the  greatest  potential  for 
accidents,  which  will  be  monitored  in  a  second  phase  of  the  study, 
performed the first two steps of chiropter fauna monitoring.

Also, in relation to fauna, the “Technical Instruction of the Environment 
10-21: Management of Africanized bees, wasps and native social bees” 
was published internally, in January 2018, which characterizes the three 
groups, addressing legal aspects and specific measures. The instruction 
was constructed from the need to define procedure and guide actions 
in situations of encounter with these insects. To effective the technical 
industry  was  conducted  the  Bees  Management  course,  with  the 
participation of 20 employees.

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COPEL  Distribuição  was  published  in  2018  by 
the Center for Sustainability Studies (GVces) of 
the Business Administration School of Fundação 
Getúlio Vargas (FGV EAESP), in order to compare 
impacts  and  externalities  between  the  use  of 
integrated vegetation management in electrical 
systems and the use of mowing.

In order to maintain the safety and quality of the 
energy  supply,  the  concessionaires  periodically 
carry out the maintenance of the bands of passage 
of  lines  and  distribution  grids  of  energy  in  the 
rural areas by means of manual or mechanized 
spraying, which generally results in the complete 
removal  of  the  vegetation,  The  electric  sector 
has been studying how to replace this practice 
by Integrated Management of Vegetation (MIV), 
a  set  of  conduits  aimed  at  establishing,  in  the 
long term, a community of plants whose growth 
characteristics do not interfere in the operational 
performance of the electrical installations or that 
demand the minimum of interventions, besides 
providing protection for the soil and shelter and 
feeding for the fauna, among other benefits.

The practice has proven to be more advantageous 
than traditional scouring, in addition to presenting 
a more favorable emissions MIV, the more lenient 
and  spaced  interventions  allow  greater  soil 
conservation, both in physicochemical properties 

and in its organic carbon stock. It has not been 
possible  to  estimate,  so  far,  the  erosion  rate 
valuation due to data restriction, however, this 
index confirms the benefits of IVM compared to 
mowing. Management also provides herbaceous-
shrub  cover,  which  provides  soil  protection  
against erosion.

MIV can also contribute to wildlife habitat, forest 
fire prevention and the provision of medicinal and 
non-timber products. Thus, it can be confirmed 
that 
vegetation  management 
maintains,  in  part,  the  environmental  benefits 
that  the  native  vegetation  provides,  unlike  the 
mowing, which practically cancels them.

integrated 

Although  the  results  of  the  IVM  are  favorable, 
due to the restrictions found for full assessment 
due  to  the  unavailability  of  data,  this  topic 
was  included  within  a  proposed  research  and 
development  project  on  integrated  vegetation 
management, which is being elaborated.

The  IVM  is  also  underway  in  the  high  voltage 
distribution lines project that passes through the 
Saint-Hilaire / Lange National Park (LDAT 138 Kv 
Fiscal Post - Matinhos, Guaratuba - Matinhos and 
Fiscal Post - Guaratuba), on the coast of Paraná. 
After implementation, analysis and approval of 
this  project,  the  measure  may  be  replicated  to 
other conservation units.

26.6.3. Protected Areas  GRI 304-1

COPEL  Distribuição  and  COPEL  Geração  e 
Transmissão  have  82,146  km  of  high  voltage 
distribution  lines  (69  and  138  kV)  that  pass 
through Integral Protection conservation units in 
the state of Paraná. These facilities, as well as 
their  size  and  value  for  the  biodiversity  of  the 
area in which they are found, are detailed in the 
appendices of page 229.

concludes 

the 
COPEL 
withdrawal of the transmission 
towers of the Guartelá Park

in  April 
COPEL  concluded 
the  withdrawal  of  the  metal 
towers  from  the  transmission 
line that cut the Guartelá State 
Park  and  the  Itaytyba  Private 
Natural  Heritage  Reserve  in 
the  central  region  of  Paraná. 
The  disassembly  and  removal 
of the 17 towers present in the 
units was carried out manually, 
due  to  the  difficult  access  to 
the structures.

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the route was changed, in response to a request from the Environmental 
Institute of Paraná (IAP). 

In addition to contributing to the beauty of one of the largest canyons in 
the world, line displacement helps protect conservation units by avoiding 
the environmental impact of maintenance and repair of structures. These 
areas  make  up  one  of  the  last  well-preserved  remnants  of  fields  with 
native vegetation in the central portion of the State of Paraná. They also 
house a rich flora, with species rarely seen or threatened with extinction, 
such as imbuia (Ocotea porosa), ipê-roxo (Handroanthus impetiginosus), 
pinheiro-do-Paraná  (Araucaria  angustifolia),  peroba  (Aspidosperma 
polyneuron)  and  pau-marfim  (Balfourodendron  riedelianum),  there  are 
still endangered specimens of Brazilian fauna, such as the maned wolf 
and the brown jaguar. 

In the original layout, the old line was also close to archaeological sites 
of  rock  art,  which  are  important  references  of  Paraná  Archaeological 
Heritage. COPEL financed studies in several of these sites, due to the 
work to remove the transmission line, and stone and ceramic artifacts 
were  found.  Seven  new  sites  of  rock  art  were  also  discovered  and 
documented, characterized by artistic paintings on rock walls. 

In addition, COPEL promoted an Integrated Heritage Education Program, 
including a survey of intangible culture in the municipalities covered by 
the project and activities with students, staff, guides and tourism drivers 
who work in Guartelá State Park and surrounding areas also participated 
in training courses promoted by the Company. 

All material collected and documented in the research was sent to the 
Laboratory  of  Archeology,  Ethnology  and  Ethno-history  of  the  State 
University of Maringá.

26.6.4. Forestry Compensation

Since  2012  COPEL  Geração  e  Transmissão  and  the  Environmental 
Institute of Paraná (IAP) have been working on the production of native 
forest  seedlings  for  the  restoration  of  Permanent  Preservation  Areas, 
Legal  Forest  Reserves  and  Forest  Restoration  Areas  of  the  State  of 
Paraná. COPEL assigns jobs to outsourced workers to devote themselves 
exclusively to the production of seedlings.

Another relevant partnership of COPEL Geração e Transmissão is with 
the  Environmental  Police  Battalion  (BPAmb),  which  guarantees  agility 
and effectiveness in the protection actions of the permanent preservation 
areas around its reservoirs, acting preventively in the protection of water 
bodies, fauna and flora.

Still in the scope of forest compensation, COPEL GeT makes the recovery 
of previously degraded areas in compensation for the plant suppression 
necessary  to  implement  some  of  its  projects.  As  a  rule,  recovery 
projects  are  presented  to  the  responsible  environmental  agency  and, 
after approval, the planting of native species is carried out in areas that 
were previously occupied mainly by pastures, which are accompanied 
by  maintenance  and  periodic  surveys  until  they  reach  the  stage  of 
development in which interventions are no longer necessary.

The subsidiary is also responsible for protecting several areas that have 
high biodiversity value through constant monitoring. The areas recovered 
and protected by COPEL GeT are presented below.

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Name

Place

Size

Among the 
municipalities of São 
José dos Pinhais 
and Tijucas do Sul 
(Paraná)
Between the 
municipalities of São 
José dos Pinhais and 
Guaratuba
Among the 
municipalities of 
Guaratuba, Morretes 
and São José dos 
Pinhais
Between the 
municipalities of 
Ponta Grossa and 
Carambeí

In the municipality of 
Castro

3,513.34 hectares

8,798.70 hectares

812.14 hectares

88.72 hectares

40.10 hectares

APA Estadual de 
Guaratuba

APA Estadual da 
Escarpa Devoniana

Parque Estadual Pico 
do Marumbi

Integral protection units
In the municipality of 
Morretes

225.98 hectares

Parque Estadual do 
Pico do Paraná

In the municipality of 
Antonina

865.18 hectares

Estação Ecológica Tia 
Chica

Between the 
municipalities of 
Candói and Reserva 
do Iguaçu

423.12 hectares

Estação Ecológica Rio 
dos Touros

In the municipality of 
Pinhão

Parque Estadual  
Rio Guarani

In the municipality of 
Três Barras

1,231.06 hectares

2.235 hectares

COPEL  Distribuição  carried  out  compensatory  actions  for  forest 
replanting,  due  to  the  suppression  of  vegetation  in  distribution  lines 
and  substations,  donating  seedlings  to  individuals  and  prefectures  for 
planting  in  urban  and  rural  areas,  totaling  385  native  forest  seedlings 
for  5  municipalities  and  350  seedlings  of  urban  afforestation,  
for 3 municipalities.

26.6.5. Urban Forests Program

Since  2007  COPEL  has  supported  municipalities  that  show  interest 
in  the  planning  of  afforestation  of  public  roads,  contributing  to  the 
environmental improvement of cities and the reduction of interruptions 
in  energy  supply  caused  by  the  incompatibility  of  trees  with  electric 
systems. The seedlings are produced in the orchards of the Company. 

At present, these seedlings are supplied through a donation term with 
charges.  In  2018,  6,536  of  them  were  delivered  to  22  municipalities. 
The  seedlings  produced  are  also  used  to  meet  environmental  
licensing conditions.

In  2018  an  agreement  was  signed  with  the  Municipality  of  Maringá 
for  urban  afforestation.  The  partnership  aims  to  share  information  to 
create  an  integrated  database  of  georeferenced  data,  providing  better 
planning and execution of tree planting, pruning and removal activities  
in public areas.

Regarding  the  management  of  pruning,  a  project  of  georeferencing  of 
vegetation  is  underway  in  COPEL,  whereby  738,935  thousand  trees 
have  already  been  counted  under  the  energy  grids  in  74%  of  the 
municipalities of the State.

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Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXCOPEL  is  a  member  of  the  Inter-Institutional 
Work Committee for the evaluation of Municipal 
Urban  Arborization  Plans,  coordinated  by  the 
Public Prosecutor’s Office of the State of Paraná 
(MP-PR) with the participation of several State 
institutions, through COPEL DIS, as a product 
of this Committee, published in 2018 the 2nd 
edition of the Manual for the elaboration of the 
Municipal  Plan  of  Urban  Arborization,  revised 
and extended.

26.6.6. Endangered species

COPEL  GeT  performs  different  actions  in 
relation  to  endangered  species  present  in 
areas  of  influence  of  its  ventures,  according 
to  the  group  to  which  these  species  belong. 
In  the  case  of  aquatic  fauna,  it  maintains 
the  continuous  monitoring  of  the  fish  fauna 
(ichthyofauna)  present  in  its  reservoirs.  This 
action  allows  to  verify  possible  changes  in 
the  fish  community  throughout  the  operation 
of  its  hydroelectric  power  plants,  including 
registration  and  monitoring  of  threatened, 
exotic  and  invasive  species.  In  hydroelectric 
plants  in  the  phase  of  installation,  it  seeks 
to  identify  the  changes  that  occur  in  the 
ichthyofauna  as  a  consequence  of  damming 
and  altering  the  characteristics  of  the  water 
body.  Monitoring  allows  COPEL  GeT  to  keep 
environmental  agencies  and  society  informed 
of long-term changes in fish populations.

For  the  registration  of  endangered  species  of 
fauna,  data  on  fauna  monitoring  and  rescue 
programs (including the ichthyofauna program)

of the different ventures, based on two sources:  
Official  National  List  of  Endangered  Species 
of  the  Ministry  of  the  Environment  (MMA) 
and the Brazilian Institute for the Environment 
and  Water  Resources  (IBAMA),  considering 
the  Red  List  of  IUCN  (International  Union  for 
Conservation  of  Nature).  In  this  analysis,  the 
data  of  endangered  species  at  the  state  level 
were not used. 

Throughout  its  monitoring  activities,  COPEL 
GeT  registered  the  presence  of  only  one 
species  of  fish  in  some  degree  of  threat  in 
the  river  basins  where  it  maintains  plants, 
as  a  measure  of  compensation  for  possible 
impacts on the ichthyofauna in Paraná, where 
COPEL has the most of its hydroelectric plants, 
the  Company  maintains  an  Experimental 
Station  for  Ichthyology  Studies  since  1996, 
whose  production  of  fingerlings  follows  the 
conservation  model  and  is  destined  for  the 
reservoirs  inserted  in  the  Iguaçu  River.  The 
monitoring  of  ichthyofauna  of  UHE  Colíder 
Hydroelectric Power Plant, power plant installed 
in the Teles Pires River basin, in Mato Grosso, 
has  so  far  registered  only  one  endangered 
species at a national level. 

Regarding terrestrial fauna, when implementing 
projects,  the  subsidiary  executes  surveying 
and  monitoring  programs.  It  also  undertakes 
specific rescue and relocation initiatives during 
works  with  a  potential  impact  on  terrestrial 
fauna,  in  the  accomplishment  of  activities 
such  as  suppression  of  vegetation  and 
filling  of  reservoirs.  COPEL  GeT  is  a  pioneer                                                                                                                        
in the rescue and relocation of native bees in 

the State of Paraná, having started this type of 
activity in the installation of UHE Mauá, in the 
Tibagi River..

In  the  research  and  management  of  wild 
animals contracted by COPEL GeT, there were 
92 species of terrestrial fauna considered under 
some  degree  of  threat,  considering  the  IUCN 
Red List and the Red Book of Brazilian Fauna 
Endangered.  The  validation  of  the  data  was 
made  based  on  the  most  recent  documents, 
checks for monitoring and rescue of fauna, in 
ventures in Paraná, São Paulo, Santa Catarina, 
Mato Grosso and Rio Grande do Norte.

As  for  the  flora,  similarly  to  the  terrestrial 
fauna,  programs  of  surveying,  monitoring 
and  rescue  (germplasm)  in  areas  affected  by 
the  projects  during  the  installation  phase  are 
carried  out  by  means  of  hiring  of  specialized 
teams. COPEL GeT also carries out actions of 
re-composition and maintenance of Permanent 
Protection  Areas  (APP)  of  its  reservoirs,  with 
native species to each region.

from 

In  order  to  register  endangered  flora  species, 
data 
rescue  and 
the  monitoring, 
forest  restoration  programs  of  the  different 
enterprises were crossed based on two sources: 
the  Official  National  List  of  Flora  Species 
Threatened  by  Extinction  of  the  Ministry  of 
the  Environment  (MMA)  and  of  the  Brazilian 
Institute of Environment and Water Resources 
(IBAMA) and the IUCN Red List of Threatened 
Species  (International  Union  for  Conservation 
of Nature), there have been 62 species of  flora 
to some degree threatened with extinction. 

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Since several species, both fauna and flora, appear in the two lists used 
as reference in many different categories, the sum of those presented in 
each category is higher than the real number.

In the case of COPEL Distribuição, in the elaboration of the Simplified 
Environmental Report (RAS) and the Forest Inventory (IF), the species 
of  potential  occurrence  in  the  areas  of  influence  and  those  indicated 
for suppression are classified according to the state of conservation. A 
summary of the records of endangered species, according to group, list 
and degree of threat, composes the following table.

Level of extinction GRI 304-4

Critically endangered
Threat of extinction
Vulnerable
Almost threatened
Little worrisome
Total

COPEL GeT
12
36
43
58
0
149

COPEL DIS
1
6
5
10
0
22

142

Ilha do mel (Mel Island), Author: Bruno Rochembackh

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXi n f r a s t r u c t u r e   c a p i t a l

143

COPEL transmission assets, Author: Juliano Pericles Petryk Dias

27. Generation Assets 
GRI EU1, EU2

COPEL operates 35 own power plants and participates in 10 other plants, 
including 22 hydroelectric plants, 22 wind farms and 2 thermoelectric plants, 
with a total installed capacity of 5,828.00 MW and a physical guarantee of 
2,715.7 medium MW. In 2018, net energy production was 19,362.4 GWh. 

In compliance with the regulatory requirement, COPEL was the first electricity 
concessionaire  in  the  country  to  adopt  the  centralized  management  of 
generation and transmission assets, an important step in the expansion of 
its business, which also meant the separation of the shared asset operation 
Transmission  and  Distribution  Operation  Center  (COGT)  is  installed  in 
Curitiba for the remote operation of the generating park and the plants for 
which the Company provides operating and maintenance services, as well 
as transmission assets. Oversees COPEL’s assets in partnership, both inside 
and outside the State.

The availability and reliability of the power supply is ensured by Operation 
and  Maintenance  (O&M)  processes  that  follow  a  management  model 
based on reliability techniques with which, through the analysis of cause 
and effect, it is possible to define the optimal fault management to avoid 
or  restrict  the  consequences  of  functional  failures  and  their  relationships 
(health, environment, safety and costs).

Know COPEL’s generating park

Capacity installed GRI EU1

Hydroelectric Power Plants
Thermoelectric Power Plants
Wind Power
total

2017(MW) 2018(MW)
4,934.40
4,722.80
407.30
310.50
486.30
280.10
5,828.00
5,313.40

Generator park - physical guarantee by source in 2018

9%

11%

Hydroelectric

Thermoelectric

80%

Wind Farm

Generation Park project for 2019 - physical guarantee by source

10%

10%

80%

Hydroelectric

Wind Farm

Thermoelectric

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Average availability factor | GRI EU30

25%

Hydroelectric

Wind Farm

75%

Net Power Generation

Generation Source

Hydraulics
Wind
Thermal
Total

GWh
18,009.20
1,312.03
41.17
19.362,4

27.1. POWER PLANTS AVAILABILITY

The average availability indicator of the power plants is monitored for 
generation activities to measure the number of hours of interruption. In 
2018, this indicator showed the following results: 

Average availability range | GRI EU30

Total planned outage hours

2016
21,916

2017
28,426

2018
34,703

Total hours of forced outage 
(unplanned)
Own hydroelectric plants
Hydropower plants with COPEL 
shareholding
Thermoelectric plants
COPEL's thermoelectric plant with 
shareholding

2016

2017

2018

18,672

11,290

9,635

0.92

0.96

0.70

0.89

0.96

0.94

0.81

0.98

0.95

0.97

0.92

0.99

27.2. HIGHLIGHTS OF GENERATION PROJECTS

27.2.1.  COPEL wins bid to build power plant in Southwest

COPEL  was  the  winner  of  the  energy  auction  promoted  by  Aneel  in 
August for the construction of a new small hydroelectric plant (PCH) in 
the Southwest of the State, with more than 1,000 projects registered. 
the Company plans to start construction of the Bela Vista PCH, whose 
construction must absorb investments of around R$200 million.

With  an  installed  capacity  of  29  MW,  the  new  plant  will  generate 
enough energy to supply the equivalent of the average consumption of 
80 thousand residences in Paraná. The venture already has a concession 
granted and will be installed in Chopim River, between the municipalities 
of São João and Verê, with connection for the flow of energy through 
the substation of Dois Vizinhos.

27.2.2. Other generation projects

GRI EU10
In  2018  started  in  operation  130.2  MW  of  the  Cutia  complex  in  Rio 
Grande do Norte, which will total 312.9 MW. Total installed wind power 
is 486.3 MW.

145

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promoted by Aneel. This plant is scheduled to start operating in 2024.

In 2019, the Colíder (300 MW) and Baixo Iguaçu (105 MW) hydroelectric power plants are expected to start operations, 
and the Cutia wind farm (312.9 megawatts - in December 31, 2018, 130.2 MW were already in operation).

146

Jayme Canet Junior Power Plant, Author: Daniela Catisti

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX28. TRANSMISSION AND 
DISTRIBUTION ASSETS

28.1. EXTENSION OF GRI EU4 
TRANSMISSION LINES  GRI EU4

in 

transmission 
The  active  participation 
auctions  allows  COPEL  to  be  among  the  four 
largest transmission companies in the country. 
In September 2018, the Company the Company 
purchased  a  circuit  of  525  thousand  volts 
between Londrina and Ivaiporã at an Eletrobras 
auction.  The  generation  of  immediate  EBITDA 
of  the  business  is  competitive  advantage  for 
the  Company,  once  the  circuit  is  in  operation 
and  without  indebtedness,  entering  into  the 
assets  with  immediate  cash  generation.  Later 
on, in October and December, COPEL received 
authorization  from  Aneel  to  invest  R$107 
million  in  the  expansion  and  reinforcement  of 
the electric grid in several regions of Paraná.

power 

transmission 

COPEL’s 
network 
currently  consists  of  2,521.2  km  of  lines  and 
35  substations,  totaling  13  thousand  MW 
of  transforming  power.  Over  the  next  three 
years,  the  company  will  erect  more  than  600 
kilometers  of  lines  in  projects  throughout  the 
country.

The Company has specialized teams in electrical 
and  electronic  maintenance  in  equipment  and 
protection  devices,  automation  and  control 
of  substations,  and  electromechanical  of 
transmission  lines  from  voltage  69  to  525 
kV,  in  addition  to  factory  inspection  and 
commissioning of new transmission facilities.

147

Through  2018,  469  kilometers  of  new  lines 
were in operation. COPEL is also building three 
projects,  which  will  add  1,408  kilometers  of 
extension  and  4,500  MVA  of  transformation 
capacity to the set of own lines and transmission 
substations and in partnership.

28.2.  28.2.  HIGHLIGHTS OF 
TRANSMISSION PROJECTS

28.2.1.  COPEL’s largest line starts operating in 
São Paulo

In  July  2018,  the  Araraquara  II  -  Taubaté 
transmission  line,  a  project  that  received  R$ 
531  million  in  investments,  including  line 
construction  and  substation  expansion  works, 
started operations in São Paulo. 

Operating in extra-high voltage of 500 kV, the 
line  allows  the  full  flow  to  the  Southeastern 
region  of  the  energy  generated  at  the  Santo 
Antônio and Jirau plants, which together add up 
to 6,868 MW of installed capacity and make up 
the Madeira River Complex located in Rondônia. 
The  new  venture  significantly  improves  the 
reliability  of 
Interconnected 
the  National 
for  COPEL,  means 
System 
approximately R$30 million more in the annual  
revenue of Transmissão. 

(SIN)  and, 

The  new  line  has  approximately  350  km  of 
extension  in  simple  circuit  –  COPEL  most 
extensive  in  operation  -  and  crosses  28 
municipalities in the interior of São Paulo. It will 
be  maintained  a  60-meter-wide  easement  belt 

-  30  meters  for  each  side  of  the  transmission 
line axis, and, already indemnified, landowners 
along  the  strip  may  planting  soybeans,  corn, 
wheat  and  other  crops  that  are  not  high  or 
subject to burning, as well as vegetable gardens 
and pastures, without affecting the conditions 
of safety and operation of the network.

The  definition  of  the  route  took  into  account 
aerial  and  satellite  photos,  and  sought  to 
pass  through  areas  of  agriculture,  fields, 
reforestation  or  small  vegetation,  avoiding  the 
places  of  greater  urban  densification.  Natural 
gaps were taken in conjunction with the use of 
free-standing and towers (native forests, valley 
bottoms and other points of greater sensitivity) 
and  avoid  vegetation  removal.  Environmental 
care has also yielded pioneering projects, such 
as  the  protection  of  the  species  of  callithrix 
aurita  -  awarded  case  in  the  last  National 
Seminar on the Production and Transmission of 
Electric Power (SNPTEE).

28.2.2.  New  high  voltage  line  is  completed 
between São Paulo and Minas Gerais

COPEL  Geração  e  Transmissão  has  a  49% 
stake in Cantareira Transmissora de Energia, a 
concessionaire  that  built  the  Estreito  -  Fernão 
Dias  LT,  which  still  had  Celeo’s  partnership  in 
this project, with 51%.

The  transmission  line,  which  received  R$820 
million  in  investments,  links  the  Estreito 
substation  in  Ibiraci  (MG)  and  Fernão  Dias 
substation  in  Atibaia  (SP),  operates  with  500 

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXthousand volts and is 342 km long. It started 
operation  one  month  prior  to  the  deadline 
established in the concession contract - March 
5,  2018  -,  contributing  to  the  flow  of  energy 
produced at the Belo Monte Hydroelectric Power 
Plant  in  the  State  of  Pará,  to  the  Southeast 
region,  thus  favoring  energy  integration  and 
better utilization of rainfall regimes throughout 
the country. 

Although  the  region  presents  an  unfavorable 
topography  for  projects  of  this  nature,  since 
it  is  located  in  the  Serra  da  Mantiqueira 
(Mantiqueira  Mountain),  and  there  are  roads, 
railroads  and  gas  pipelines  along  the  way, 
totaling  59  crossings,  745  towers  and  cables 
were  installed  in  double  circuit.  The  work 
of  liberating  the  easement  range  was  also 
challenging - along the entire extension of the 
enterprise, which crosses 29 municipalities, it 
was necessary to negotiate with 794 owners, 
in a region of overvalued lands. the Total Annual 
Revenue Allowed (RAP) project is estimated at 
R$97 million.

28.2.3. Line to flow energy from Baixo Iguaçu 
is completed

Construction  of  the  new  transmission  line 
connecting  the  Realeza  Sul  and  Baixo  Iguaçu 
substations  in  Southwestern  Paraná,  with  38 
km of extension, the new venture helps to flow 
energy  produced  by 
Iguaçu 
Hydroelectric  Power  Plant,  which  started 
generating power in 2018.
.

the  Baixo 

148

The line passes through the municipalities 
of Capanema and Realeza and operates in 
high  voltage,  230,000  volts,  which  will 
relieve  overloads  in  emergency  situations 
in  the  circuits  that  serve  the  regions  of 
Cascavel and Realeza.

Distribution  also  has  service  stations  in  all 
municipalities  in  the  concession  area  and 
provides  various  service  channels,  such  as 
smartphone  and  tablet  applications,  virtual 
agency, e-mail, chat and call center (0800 51 
00 116).

In  addition  to  investments  in  this  project, 
another  R$40  million  is  being  invested  in 
the  construction  of  the  new  Medianeira 
substation,  which  should  be  ready  by 
March 2019. 

28.3. EXTENSION OF DISTRIBUTION 
LINES

COPEL  Distribuição  is  responsible  for 
the  distribution  of  energy  in  Paraná  to 
approximately  4.5  million  customers  in 
394 municipalities, of which 392 are fully 
serviced. The subsidiary manages 190,000 
km of distribution grids and has 2, 8 million 
poles  and  361  substations,  with  installed 
capacity of 10,5 thousand MVA.

In 2018, new substations and high voltage 
lines  were  connected  to  reinforce  the 
electrical  distribution  system,  improving 
quality  and 
increasing  the  availability 
of  energy  to  consumers.  In  all,  these 
developments  added  approximately  58 
MVA to the distribution and 142.56 km of 
new distribution lines.

Copel´s transmission asset, Author: Danilo Klipan

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX 
Voltage level

13.8 kV
34.5 kV
69.0 kV
138.0 kV
Total length (in 
kilometers)
Number of substations

Distribution lines | GRI EU4
2016
104,556.0
84,071.3
695.4
5,970.3

2017
105,510.6
84,639.2
866.4
5,935.0

2018
106,172.4
85,185.2
751.2
6,264.8

195,458.5

196,951.2

198,373.6

364

369

369

Smart COPEL - New Integrated Center for Operations and 
Consumer Services

In October, COPEL Distribuição launched a new integrated 
center  of  operations  and  consumer  services  in  the  Novo 
Mundo neighborhood in Curitiba. With almost 3 thousand 
square meters, the unit centralizes the entire operation of 
the company, which was previously done in five regions of 
the  State.  Space  uses  the  most  advanced  technology  to 
meet the future of the electrical system, such as smart grids 
and storage and distributed generation systems.

Also, in place is a model agency for face-to-face customer 
service,  with  automated  systems,  sorting  for  simple  or 
complex  services,  wireless  internet  access  and  waiting 
environment.

The  center  will  house  115  employees  working  in  the 
processes  of  System  Operation,  Field  Team  Management 
and Measurement Operation.

149

Curitiba - Smart COPEL, Author: Guilherme Pupo

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX28.4.  MARKET WIRE (TUSD)

In 2018 the wire market, which takes into account all consumers who accessed the distributor grid, grew 1.7%, with strong influence 
of  the  industrial  class.  The  branches  that  contributed  the  most  to  this  result  were  food,  pulp  &  paper  and  wood,  which  together 
accounted for more than 50% of industrial consumption and registered an average variation of 4.8%. 

The wire market reached, in 2017 and 2018, the consumption levels of the pre-crisis period. The residential and commercial classes 
continued to show a positive evolution, although they have not yet recovered the levels of 2014.

Captive market
Concessionaires and permissions
Free consumers1
Wire Dealers
Wire market

Power wire market

Number of consumers / contracts 

Distributed energy (GWh)

2016
4,478,767
4
620
2
4,479,393

2017
4,560,493
3
991
3
4,561,490

2018
4,637,804
3
1,121
4
4,638,932

% 17/18
1.7
-
13.1
33.3
1.7

2016
22,328
614
5,273
52
28,267

2017
19,743
521
8,873
78
29,215

2018
19,594
279
9,568
511
29,952

% 17/18
(0.8)
(46.4)
7.8
555.1
2.5

1. Total free consumers served by COPEL Geração e Transmissão and by other suppliers within the COPEL Distribuição concession area.

28.5. CAPTIVE MARKET

The number of captive consumers invoiced by COPEL Distribuição was 1.7% higher than in December 2017, totaling 4.6 million consumers - 
see more details on page 97, item 20.1. In 2018 there were added to the system 77.3 thousand captive consumers.

Residencial
Industrial
Commercial
Rural
Others
Total

2016
6,932
5,753
5,059
2,179
2,405
22,328

Energy Sold (GWh)
2017
7,126
3,254
4,651
2,257
2,455
19,743

2018
7,238
2,935
4,653
2,288
2,480
19,594

% 17/18
1.6
(9.8)
-
1.4
1
(0.8)

150

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX30. TELECOMMUNICATIONS
GRI 203-1, 203-2

COPEL Telecomunicações provides telecommunication and communications 
services  in  general,  in  the  Multimedia  Communication  Service  (SCM) 
modality, elaborating studies and projects focused on meeting the needs of 
the Company and the market in general. The operation of these services is 
for an indefinite period, without exclusivity, at the national level.

In  2018,  the  subsidiary  surpassed  182.5  thousand  customers,  and  made 
the  largest  investment  in  its  history,  in  the  order  of  R$309.4  million.  In 
addition  to  the  quality  of  services  and  product,  the  marketing  strategy 
adopted by the company - with a focus on innovation and connection with 
its audiences - has also been recognized, so much that it won the Globo 
Network’s Professionals of the Year Award, the highest award in the national 
advertising market.  

More  and  more  connected,  Paraná  people  are  following  the  trend  of  the 
telecommunications sector in Brazil, which grew by 7.9% in 2018. Driven 
by regional providers such as COPEL Telecom, the expansion of broadband 
places  telecommunications  services  as  the  only  one  with  above-average 
growth among the essential services. According to Anatel, in the state of 
Paraná,  only,  the  number  of  new  contracts  of  subscribers  of  broadband 
services grew 9.7% compared to 2017.

The search for efficient services and state-of-the-art solutions has included 
COPEL Telecom in a differentiated level within the sector, with a 35.48% 
growth in relation to the number of subscribers, with the demand on the rise 
and a context of improvement in the processes and efficiency of the teams, 
we were able to reduce costs without losing revenue.

Image Bank

29. MARKETING IN THE FREE ENERGY MARKET

COPEL Comercialização aims to commercialize energy in the free market, 
seeking retention of customers in the COPEL group’s portfolio, as well as 
commercializing  energy  for  customers  in  other  states.  It  also  acts  in  the 
rendering of services related to this market, such as customer representation 
(CCEE), consultancy for migration, management in the free market of energy, 
modeling for generators, demand management, among other products that 
allow customers to operate safely in this market.

Copel Comercialização is a company approved by CCEE to act as a retailer, a 
mode in which a single agent represents a group of consumers without the 
need for them to become agents of this body.

The target market of the company is the commercialization of energy with 
free  consumers,  especially  the  special  consumers.  This  strategy  is  linked 
to the tendencies of market liberalization, characterized by the detachment 
between  the  captive  market  tariffs  and  the  prices  practiced  in  the  free 
market, which makes the price competitive.

Commercialization closed 2018 with 740 average MW of power sold in 14 
states. The subsidiary’s strategy is to become one of the largest marketers 
of the Electric Power Free Market until 2025.

COPEL Telecom serves all 399 municipalities of Paraná and 2 municipalities 
of  Santa  Catarina,  with  high-performance  grid  and  Internet  services 
for  companies,  operators  and  government.  The  subsidiary  serves  84 
municipalities, 82 in Paraná and 2 in Santa Catarina, with residential fiber 

151

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXoptic broadband internet.  The state is the first and unique of the country 
to become 100% digital, with a grid that, in 2018, totaled more than 34.2 
thousand  km  of  optical  cables,  almost  the  distance  of  an  orbit  around  
the Earth. 

The state is the first and only country to become 100% digital, with a 
network  that  in  2018  totaled  more  than  34.2  thousand  km  of  optical 
cables, almost the distance of an orbit around the Earth.

COPEL Telecom’s Internet is installed entirely in optical fiber, in fiber-to-
the-home (FTTH) or fiber-to-the-office (FTTO) system, that is, where the 
fiber cable goes home or the consumer’s office without any other type of 
intermediary material. This system is what ensures the high performance 
of the subsidiary’s connection.

31. PARTICIPATIONS

COPEL has a corporate interest and association with companies, consortia 
and other institutions that operate in several sectors, in addition to the 
energy area, as presented in Notes 1.1 and 2 of the Financial Statements.

152

Image Bank

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXf i n a n c i a l   c a p i t a l

153

Rural region in Northern Paraná, Author: José Ricardo Devara

the  positive  and  negative  aspects,  favorable  or  unfavorable,  in  due 
time,  making  public  any  information  that  may  affect  the  prices  of  the 
Company’s  securities  and  /  or  influence  the  decision  of  the  investors, 
the relevant public information and makes them available on the  Investor 
Relations website.

Image Bank

32. ECONOMIC AND FINANCIAL PERFORMANCE
GRI 103-1, 103-2, 103-3

Economic  and  financial  performance  is  one  of  the  main  dimensions 
in  generating  value  for  the  Company.  It  provides  financial  returns  to 
shareholders and generates positive effects for employees, government 
and  regulatory  bodies.  Influence  COPEL’s  operational  and  investment 
capacity, as well as execution of strategic guidelines, including business 
expansion in a sustainable and cost-effective way, achieving excellence 
in costs, process definition and quality assurance, and the allocation of 
resources for research, development and innovation. strategic guidelines 
related  to  human  capital  and  the  valorization  of  the  workforce,  as  it 
allows the provision of training and continuous training, development and 
retention of talent and knowledge in the Company, and the promotion of 
actions to improve work safety and quality of life, As COPEL is a mixed-
capital  company  controlled  by  the  Paraná  government,  its  operations 
and its economic and financial performance have a significant impact on 
the state’s commercial and industrial growth.

COPEL systematically monitors the value of its shares, the market reports 
with  the  researches’  recommendations  and  the  risk  ratings  related  to 
the fund-raising process. It also monitors the perception of the capital 
market over COPEL, its performance and strategies and, subsequently, 
subsidizes Management with the information, opinions and expectations 
raised,  comparing  them  with  those  of  other  companies  in  the  sector, 
mainly  regarding  the  generation  of  value  for  shareholders.  investor 
relations and promoted public events and meetings. 

The Company announces its results quarterly. As a listed publicly traded 
company, COPEL is obliged by the current regulations to practice open, 
clear and accessible communication for internal and external audiences, 
especially with regard to matters of interest to the capital market. This 
communication is based on the principles of transparency, information 
symmetry  and  fairness  of  treatment,  in  compliance  with  Brazilian  and 
US  law,  as  well  as  the  specific  regulations  of  the  Brazilian  Securities 
and  Exchange  Commission  (CVM)  and  the  Securities  and  Exchange 
Commission  (SEC).In  this  sense,  the  Company  seeks  to  disclose  both 

154

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIXCOPEL  should,  by  commitment,  present  adequate  economic  and 
financial performance and within the expectations of its stakeholders, 
as published in its 20F Report, a document to be presented annually by 
companies  listed  on  US  stock  exchanges  in  a  pattern  imposed  by  the 
SEC.  The  Company  contracted  loans  and  financing  with  clauses  that 
require  the  maintenance  of  economic  and  financial  indices  within  pre-
established parameters, with an annual compliance requirement, among 
other  conditions.  Noncompliance  may  entail  early  maturity  of  debts  
and / or fines.

In the case of COPEL DIS Public Electric Power Distribution Concession 
Agreements, there are also economic and financial efficiency and quality 
constraints, and the infraction for two consecutive years or at the end 
of the first five years period entails. From the sixth year of conclusion of 
the contract, breach of the quality criteria for three consecutive years or 
efficiency for two consecutive years implies the opening of the process 
of forfeiture.

Management  of  economic  and  financial  performance  is  based  on  the 
Management Excellence Model (MEG) of the National Quality Foundation 
(FNQ). The financial targets are based on the Annual Corporate Budget, 
prepared  by  the  wholly-owned  subsidiaries  and  COPEL  (Holding), 
and  approved  by  the  Board  of  Directors  (DAC).  They  comprise  the 
Management Agreement entered into by COPEL’s companies.

The monitoring of the accomplishment of these goals is done monthly 
during the Meetings of Critical Analysis or its equivalents. The control is 
done through the Strategic Management System (SGE), the goals

which  are  not  achieved  become  the  subject  of  monitoring  known  as 
Three Generations (Planned, Executed, Problem Points and Proposition), 
which  results  in  corrective  actions.  There  are  also  Strategic  Analysis 
Meetings (SAR) held among the boards to analyze the performance of 
strategies and business. The Nossa Energia Program, in its results axis, 
and Profit Sharing and Results complement the system to monitor this 
performance.

155

The financial and economic performance report is made monthly to the 
DAC by the Financial Committee, provided by the Finance and Investor 
Relations Department. It is the responsibility of the IR area to coordinate 
communication with the capital market through teleconferences, public 
meetings, shows and national and international events with associations 
and stock exchanges. The investor relations website is kept up to date.

Botanical Garden - Governador Bento Munhoz Power Plant

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX 
 
Risks related to economic-financial performance:

32.1. NET OPERATING REVENUE

 » Credit risk and liquidity

 » Consumer debt

In 2018 COPEL recorded a Net Operating Revenue of R$14.93 billion, 
an increase of R$910.3 million, representing a 6.5% increase compared 
to 2017.  GRI 102-7

 »

Failure  to  meet  the  economic-financial  efficiency  criterion  of  the 
Concession Agreement

The variation presented was due to the following factors:

 »

Fall of business profitability

 »

Fall of profitability of projects (new business)

5,584.6

4,681.5

 »

Economic instability

Strategic objectives:

3,469.1

3,617.9

3,176.4

2,765.9

1,097.3

868.0

 »

Expand its business in a sustainable and profitable way, and achieve 
excellence in costs, processes and quality

Electricity 
supplying

Electricity delivery

Availability of the 
electrical grid

Construction 
Revenue

2018

2017

 » Be excellent in managing OPEX and CAPEX

 » Maximize the return on its portfolio, improving profitability and cash 

generation

 » Maximize the value of the company in a sustainable way

 »

Increase operational efficiency

Goal:

 » Higher Return on Shareholders’ Equity

1) an increase of R$867.1 million in Electricity Supply Revenue, mainly 
due to the effects of the 2018 Annual Tariff Adjustment (RTA), which 
re-adjusted the energy tariff by 15.61% from 24 June 2018 - compared 
to RTA 2017 of 10.28% from January to June -, and the growth of the 
merchant’s operations in 2018;

2) a reduction of R$410.5 million in Electricity Supply, mainly due to the 
decrease in revenues in the Electric Energy Trading Chamber (CCEE), due 
to the lower settlement price of the average differences in the period, 
from R$287.62 per MWh in 2018, compared to R$318.15 per MWh in 
2017, and to the UTE Araucária dispatch in 2017; 

156

Copel 2018 Integrated Report2018 COPEL IN NUMBERSRECOGNITIONSABOUT THE REPORTMESSAGE FROM THE ADMINISTRATIONSECTOR CONTEXTABOUT COPEL AND  BUSINESS MODELSCORPORATE GOVERNANCEOPERATIONAL EFFICIENCYENERGY PLANNING AND DEMAND INCREASEREGULATORY ENVIRONMENTSUSTAINABILITYCAPITAL PERFORMANCEGRI CONTENT INDEXAPPENDIX3) a reduction of R$148.8 million in Electric Grid Availability Revenue, 
mainly impacted by the recognition of the adjustment of the definitive 
report  of  the  Basic  Network  of  the  Existing  System  (RBSE)  in  2017, 
from  R$183.0  million.  In  addition,  in  2018,  only  the  asset  update  
was recognized; 

4)  an  increase  of  R$229.3  million  in  Construction  Revenue.  The 
Company records revenues related to the construction or improvement 
of  the  infrastructure  used  to  provide  distribution,  electric  power  and 
gas transmission services, which totaled R$1,097.3 million in 2018 and 
R$868.0 million in 2017. These corresponding expenses are recognized 
in  the  statement  of  income  for  the  period  as  Construction  costs,  
when incurred;

7) an increase of R$174.9 million in the Result of financial assets and 
liabilities, mainly due to the higher exposure to electricity purchased for 
resale; and

8) an increase of R$38.7 million in Other Operating Revenues, reflecting 
the  increase  in  service  income  and  rental  and  rents  revenue,  offset 
by  the  lower  variation  in  the  fair  value  of  the  concession’s  assets  - 
approximately R$9,6 million.

32.2. OPERATING COSTS AND EXPENSES

In  2018,  COPEL  presented  the  following  variation  in  relation  to  non-
manageable and manageable costs and expenses:

893.7

718.8

Unmanageable

366.2

309.0

557.2

454.8

6,361.2 6.165.5

236.9

198.2

Telecommunications

Distribution of 
piped gas

Results of sectoral 
financial assets and 
liabilities

Other operating 
income

2018

2017

1,176.8

712.0

Charges for use of 
the electricity grid

Electricity 
purchased for 
resale

412.6 309.5

Natural gas and 
supplies for gas 
operation

19.7 97.4

Raw material and 
inputs for electric 
energy production

2018

2017

5) an increase of R$57.2 million in Telecommunications Revenue, mainly 
due to the increase in the number of customers, especially in the retail 
market, with the COPEL Fibra product;

1)  an  increase  of  R$195.7  million  in  Electricity  Purchased  for  Resale, 
mainly  due  to  the  29.1%  increase  in  energy  purchases  related  to  the 
merchant;

6)  an  increase  of  R$102.4  million  in  Piped  Gas  Distribution  Revenue, 
impacted by the 6.0% gas sales growth in volume consumed in relation 
to the previous year;

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grid, mainly due to the tariff increase resulting from the renewals of the 
transmission concessions of the RBSE assets; 

3) an increase of R$103.1 million in Natural Gas and gas operation inputs 
due, mainly, to the variation of the US dollar;

572.2

521.5

243.8

237.6

Third Party 
Services

Social security 
and assistance 
plans

81.8 83.1

Material

2018

2017

Manageable

4) increase of R$14.5 million in Personnel and Administrators, reflecting 
the salary readjustment according to a collective bargaining agreement of 
3.97%, in October 2018 (1.63% in 2017), a R$15.8 million the provision 
for  indemnification  for  voluntary  redundancies  and  retirements,  and 
the higher value of Profit Sharing (PLR), offset by the reduction in the 
number of employees and by the reduction of costs;

5)  increase  in  the  Construction  Cost,  from  R$1,003.9  million  in  2017 
to  R$1,052.2  million  in  2018,  reflecting  investments  in  transmission, 
distribution and Compagas assets;

6)  a  decrease  of  R$58.8  million  in  Estimated  Losses,  Provisions  and 
Reversals, mainly due to the reversal of a provision for litigation related 
to indemnification of third parties, in the amount of R$90.2 million;

414.0

347.2

Other operating 
costs and 
expenses

7) increase of R$50.7 million in Third Party Services, due to the higher 
value  in  electrical  system  maintenance,  communication,  processing, 
data transmission and consulting and auditing; and

8) increase of R$6.2 million in Social Security and Assistance Plans, due 
to the readjustment of the monthly care plans. 

1,357.8 1,343.3

1,052.2

1,003.9

749.2 731.6

306.7 365.5

Staff and 
Administrators

Construction Cost

Estimated losses, 
provisions

Depreciation and 
amortization

2018

2017

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32.5. ADDED VALUE  GRI 201-1

The Company’s Ebitda in 2018 was R$3.1 billion, an increase of R$270.3 
million compared to 2017, which represents a 9.4% increase.

Consolidated (R$ million)

(represented)
IRPJ e CSLL
Financial expenses 
(income), net
Ebit
Depreciation and 
amortization
Ebitda
Net operating revenue - 
ROL
Ebitda Margin% (Ebitda / 
ROL)

2016
2017
589.3

594.6

2017
2018
380.0

748.4

2018
580,0
580.0

438.1

1,988.8

2,141.3

2,394.1

708.3

731.6

749.2

2,697.1

2,873.0

3,143.3

13,101.8

14,024.6

14,934.8

20,6%

20,5%

21,0%

32.4. 32.4.  FINANCIAL RESULT

In  2018,  COPEL  recorded  R$13.37  billion  in  Added  Value,  a  total  of 
13.5%  higher  than  in  the  previous  year.  The  full  statement  of  the 
financial  statements  (pages  10  and  11).  The  retained  economic  value, 
calculated by subtracting the added value from the direct economic value 
generated (considering the Net Operating Revenue), was approximately 
R$1.56 billion. 

2018

Shareholders 
2.8%

Withheld  
8.0%

Thirdies 
9.2%

Personnel 
11.4%

The financial result increased R$310.4 million, mainly due to the 16.4% 
increase in financial income, due to interest and monetary variation on 
the transfer to the Clearing House Account (CRC) and the recognition of 
credits and a reduction of 13.5% in financial expenses, as a consequence 
of the lower amount of monetary, exchange and debt.

Government 
68.6%

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2017

Shareholders 
2.3%

Withheld 
7.2%

Thirdies 
10.8%

Personnel 
12.8%

Government 
66.9%

32.6. INDEBTEDNESS

The Company finances liquidity and capital requirements mainly through 
resources provided by operations and through external financing, aiming 
at the expansion and modernization of businesses related to generation, 
transmission,  commercialization  and  distribution  of  energy,  as  well  as 
telecommunications.

It is important to emphasize that the Company seeks to invest in projects, 
for which it uses lines of financing available in the market and that make 
sense in COPEL’s capital structure regarding financial leverage in relation 
to the return of projects, the available cash, will be sufficient to meet the 
investment plan for the year.

32.7. NET PROFIT

In  2018,  the  net  income  attributable  to  the  controlling  company’s 
shareholders was R$1,407 million, 36.1% higher than the previous year, 
of R$1,033.6 million.

32.8. CONSUMER DEBT

In  December  2018,  COPEL  Distribuição’s  consumer  defaults  were 
R$238.7 million, equivalent to 1.44% of its revenues, while in 2017 it 
reached R$226.5 million, 1.52% of revenues.

Another  indicator  of  control  of  the  Company  is  that  of  the  Brazilian 
Association of Electric Power Distributors (Abradee), whose methodology 
considers debts past due from 1 to 90 days. Although market expectations 
confirmed  the  end  of  the  recession,  2018  was  marked  by  reflecting 
the crisis, such as unemployment and a low level of production. With 
this, the default indicators, presented by the corporate default rates and 
Abradee, obtained different variations, as shown in the chart below:

Indicator

Debt Abradee
Debt Company

2017

2018 % 17-18
2016
2.18% 2.58% 2.69% 4.26%
1.61% 1.52% 1.44% -5.26%

32.9. INVESTIMENTS

COPEL invested R$2.57 billion in 2018, in accordance with the planning 
approved  by  the  Company’s  Board  of  Directors  and  communicated  to 
the market in December 2017. Among the works carried out, it is worth 
highlighting the strengthening of transmission and distribution systems 
in the state of Paraná, with the construction of 16 new substations.

Payments  in  the  year  totaled  R$3,407.80  million,  of  which  R$2,617.8 
million was principal and R$790.1 million of charges.

Six  hundred  and  ninety-six  million  were  allocated  to  the  energy 
distribution segment, to cope with the expansion and modernization of 
COPEL’s network, as well as the maintenance and improvement of quality 

160

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other units, one in the capital and in the municipalities of Prudentópolis, 
Itaperuçu,  Paranapoema,  Ventania,  Francisco  Beltrão,  Iguaraçu,  São 
Miguel do Iguaçu, Marechal Cândido Rondon and Joaquim Távora. 

In  the  scope  of  generation  and  transmission,  R$729.3  million  of  the 
investment plan were allocated to completion of works in progress - in 
the case of the revitalization of the Figueira Plant and the construction 
of the Baixo Iguaçu Plant and of the Medianeira Norte, Curitiba Centro 
and  Andirá  Leste  substations  -  in  addition  to  the  start  of  the  Baixo 
Iguaçu- Realeza Sul transmission line project, whose total investment is 
estimated at 2.3 billion.  

Finally,  the  telecommunications  segment  received  R$309.4  million 
to  guarantee  the  expansion  of  the  customer  base,  as  well  as  the 
technological upgrades inherent to the business.

In  December  2018,  the  investment  program  for  2019  was  approved 
during the 184th ordinary meeting of the Board of Directors and updated 
at the 186th regular meeting of the same body. The following are the 
investments made and projected:

Companies  
(R $ million)
Geração e  
Transmissão1
Distribuição

Telecomunicações

Cutia
Others1
Total

Accomplished

Variation % Expected

2017

2018

2017-2018

2019

1,071.3

729.3

(31.9)

794.8

630.4

241.1

566.0

-

696.0

309.4

781.3

53.7

2,508.8 2,569.7

10.4

28.3

38.0

-
2.4

835.0

290.2

59.2

14.3
1,993.5

1. Regarding COPEL’s participation in the Enterprise

2. Includes COPEL Renováveis, São Bento Energia, COPEL Brisa Potiguar, 

SPE Voltália São Miguel do Gostoso, SPE Paraná Gás, SPE Dois Saltos, COPEL Comercialization, 

COPEL Renováveis and COPEL (Holding). 

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162

Wind farms in RN, Author: Daniela Catisti

GRI Content Index

GRI 102-55

COPEL  Comercialização  data  related  to  employee  management  and  environmental  management  are  controlled  by 
COPEL  (Holding),  since  this  subsidiary  is  located  in  the  same  physical  space  and  performs  only  administrative  and  
managerial activities.

GRI Standards

Disclosure

Answers / Complementation / Comments

GRI 101: 2016 FOUNDATION
GRI 102: DISCLOSURES 2016 GENERAL

ORGANIZATIONAL PRO-FILE

GRI 102-1

GRI 102-2

GRI 102-3

GRI 102-4

GRI 102-5

Name of 
organization
Activities, brands, 
products and ser-
vices
Organization 
headquarters 
location
Organization head-
quarters location
Nature of owner-
ship and legal form 
of organization

Rua Coronel Dulcídio, 800, Bairro Batel, Curitiba 
(PR)

Report 
page

Omission

External 
verifica-
tion

Cover

2, 21, 23

21

21

21

x

x

x

x

 For the Materiality Disclosures Service, GRI Services has reviewed whether 
the  GRI  Content  Index  is  presented  clearly  and  whether  the  references  for 
Disclosures 102-40 to 102-49 are in line with the appropriate sections in the 
report body.

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INTEGRITY

Disclosure

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Report 
page

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External 
verifica-
tion

GRI 102: DISCLOSURES  2016 GENERAL

ORGANIZATIONAL PROFILE

GRI 102-6

Markets served

GRI 102-7

Organization size

GRI 102-8

Information about 
employees

GRI 102-9

Supply chain

GRI 102-10

Main changes  
regarding

21, 22

2, 21, 67, 
156

2, 67, 68

103

x

x

x

x

x

In 2018 COPEL Holding contracted 260 suppliers. COPEL Hold-
ing did not control the total number of suppliers in its supply 
chain, and there is currently no action planned to begin with 
R$47.769 thousand. COPEL Comercialização contracted 64 
suppliers in 2018 and allocated R$3,399 thousand to its supply 
chain. For information on COPEL DIS and COPEL GeT, consult the 
sustainability reports of these wholly-owned subsidiaries.
On August 30, 2018, COPEL GeT entered into an Ex-change of 
Shares with Eletrosul in the joint ventures with the West Coast 
Energy Transmission Company S/A (51% COPEL GeT and 49% 
Eletrosul), Marumbi enterprises, and Eletrosul now holds a 100% 
interest in Transmissora Sul Brasileira.

On August 31, COPEL GeT, through the Consórcio Bela Vista 
Geração, participated in the A-6 auction and sold 14.7 MW of the 
Bela Vista SHP, at a price of R$195.70 / MWh. After this operation, 
the subsidiary now holds a 99.9% interest in the capital of PCH 
Bela Vista.

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GRI Standards

Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

GRI 102: DISCLOSURES  2016 GENERAL

ORGANIZATIONAL PROFILE

GRI 102-11

GRI 102-12

GRI 102-13

Precautionary 
Principle
External Initiatives
Affiliations to  
associations

GRI 102-14

Message from the 
CEO

GRI 102-15

Description of key 
impacts, risks and 
opportunities

GRI 102-16

GRI 102-17

Values, principles, 
standards and 
norms of conduct
Ethical Counseling 
Mechanisms and 
Concerns

STRATEGY

ETHICS AND INTEGRITY

42

61

57

13

42, 56, 
70, 114, 
115, 
120, 
121, 
125, 
127, 136

27, 37

40

x

x

x

x

x

x

x

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

GRI 102-18

Governance 
Structure

GRI 102-19

Delegation of 
authority

GRI 102: DISCLOSURES  2016 GENERAL

GOVERNANCE

In April and May of 2018, following instructions from the 
Majority Shareholder, there was a change in the Executive 
Board of COPEL (Holding), replacing the Chief Executive 
Officer, the Corporate Management Officer, the Legal and 
Institutional Relations Officer, the Business Development 
Officer, and the Director of Governance, Risk and Compliance. 
The composition of these bodies can be checked on the  link
The competence to deliberate on economic, environmental 
and social matters is defined in COPEL’s Bylaws and detailed 
in the Internal Regulations of the Board of Directors. The 
competencies of the subordinate areas of each executive 
board are established in Organization Norms - NCO, and NCO 
approval levels - Level of Competence

31

x

x

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Report 
page

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External 
verifica-
tion

GRI 102: DISCLOSURES  2016 GENERAL

GOVERNANCE

There are two directories in the Holding with executive func-
tions related to economic, social and environmental issues.
It is incumbent upon the Chief Financial and Investor Rela-
tions Director to coordinate matters relating to management 
and economic, financial, tax,

accounting, budgetary, cost, property and investment in-
surance and investments in the financial market
of the Company and its wholly-owned subsidiaries; define 
the eco-nomic-financial guidelines for the acquisition 
and participation of the Company and its wholly-owned 
subsidiaries in businesses of its interest; and coordinate 
activities of economic and financial control of the companies 
in which the Company and its wholly-owned subsidiaries 
hold, directly or indirectly.

The Legal and Institutional Relations Director is responsible 
for defining and coordinating the social and environmental 
corporate social responsibility programs of the Company and 
its wholly-owned subsidiaries.

Both boards report directly to the Board of Directors, which is 
COPEL’s highest corporate governance body.

x

x

7, 70, 
93, 94

GRI 102-20

Executive level 
responsibility 
for economic, 
environmental and 
social issues

GRI 102-21

Stakeholder 
consultation 
on economic, 
environmental and
Social questions

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page

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verifica-
tion

GRI 102: DISCLOSURES  2016 GENERAL

GOVERNANCE

For more information on the functions of each body and its 
members, and on competencies related to environmental, 
social and economic issues, see the Bylaws and Internal 
Regulations on the link.
Composition by gender, independence and stakeholder 
participation:
Board of Directors: 9 members, 3 women and 5 men 
(1 position is vacant), 30% of independent members, 6 
members representing majority shareholders (Government and 
BNDESPAR), 2 minority shareholders and 1 of employees.
General Assembly: members representing the majority and 
minority shareholders.
Fiscal Council: 1 woman and 4 male directors; and 5 alternate 
directors, 3 representatives of the controlling shareholder and 
2 of the minority shareholders.
Audit Committee: 2 women and 3 men, with independent 
majority, according to Art, 48 § 2 of COPEL’s Bylaws, 5 
members representing majority shareholders, Nominating 
and Evaluation Committee: 5 members, of which 3 are 
representatives of the controlling shareholder and
2 of the minority shareholders.
Pursuant to article 19 of the Bylaws, paragraph 2, the 
Chairman of the Board of Directors does not also have 
COPEL´s executive position.

31, 34

34

GRI 102-22

Composition of the 
highest governance 
body and its 
committees

GRI 102-23

President of the 
highest organ of 
governance

x

x

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Disclosure

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Report 
page

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External 
verifica-
tion

GRI 102: DISCLOSURES  2016 GENERAL

GOVERNANCE

COPEL’s Nomination Policy (NPC 0315) has as one of its 
principles the promotion of diversity, as established in Item 
3,2,8: “Diversity, recognize the importance of the diversity of 
training, qualifications and experiences, including in relation to 
gender, religion, age and race. “The theme is also present in 
the administrative standard for the appointment of members 
of statutory bodies (NAC 030311), item 4,2,2:” In the overall 
composition of the Council
the diversity and complementarity of professional experiences 
among those indicated, as well as the percentage of
established in their respective by-laws and current legislation, 
“

The independence of the CAD members follows the criteria 
set forth in Laws 6,404 / 1976 and 13,303 / 2016, the 
normative deliberations of the State Companies Control 
Council (CCEE), the Bylaws, the Indication Policy and NAC 
030311, as a capital company also considers rule 10A-3 of 
the Securities Exchange Act and the Sarbanes-Oxley Act.

As COPEL’s majority shareholder, the Paraná Government 
is involved in the process of nominating and selecting the 
members of the CAD.

35

33

GRI 102-24

Appointment and 
selection for the 
highest governance 
body

GRI 102-25

Interest conflicts

x

x

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External 
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tion

GRI 102: DISCLOSURES  2016 GENERAL

GOVERNANCE

GRI 102-26

GRI 102-27

GRI 102-28

GRI 102-29

Role of the highest 
governance body in 
defining purpose, val-
ues and strategy

Knowledge and de-
velopment of the 
highest governance 
body

Evaluation of the 
performance of the 
highest governance 
body
Identification and 
management of 
economic, environ-
mental and social 
impacts

GRI 102-30

Role of the highest 
governance body in 
defining purpose, 
values and strategy

The attributions of the Board of Directors in the development, 
approval and updating of the purpose, mission statement, vision 
and values, and definition of strategies, policies and goals related to 
economic, environmental and social themes of the organization are 
provided for in the Bylaws of COPEL, Art. 30 “Attributions”.
COPEL periodically promotes training for the members of the 
Corporate Board of Directors and of the subsidiaries.
In 2018, these trainings addressed social issues related to 
compliance, management, exercise of the function, human rights, 
among others.

Among the attributions of COPEL Board of Directors is to analyze 
and approve the Company’s strategic planning, which includes the 
analysis of scenarios and risks. The CAD also approves the policies, 
and their respective alterations, aimed at risk management. It is 
also the responsibility of the entity, to implement and supervise the 
risk management and internal control systems established for the 
prevention and mitigation of the main risks to which the Company 
is exposed, including risks related to the integrity of the accounting 
and financial information and those related to the occurrence of 
corruption and fraud, the CAD annually reviews compliance with 
the goals and results in the execution of the business plan and the 
long-term strategy, and shall publish its conclusions and inform 
them to the Legislative Assembly and the State Court of Auditors, 
except for the information of a strategic nature whose disclosure 
may be evidently detrimental to the Company’s interest. These and 
other responsibilities are detailed in article 30 of the Bylaws.

x

x

x

x

x

36

35

42, 56, 
70, 114, 
115, 120, 
121, 125, 
127, 136

42

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External 
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GRI 102: DISCLOSURES  2016 GENERAL

GOVERNANCE

GRI 102-31

Assessment of 
economic,
environmental and 
social matters

GRI 102-32

Role of the highest 
governance body in 
the drafting
sustainability reports

There is no pre-established frequency for conducting discussions 
for the evaluation of economic, environmental and social issues 
by the highest corporate governance body. However, these bodies 
follow an annual calendar of meetings at which the various issues 
are evaluated and resolved, which involve the Company, as well 
as its impacts, risks and opportunities. In addition, the organs that 
are specifically responsible for evaluating and deliberating certain 
issues, as established in Bylaws and Internal Regulations, also meet 
extraordinarily, as necessary.
The Board of Directors approved, in November 2018, the 15 
relevant and strategic topics to be prioritized and addressed in 
COPEL’s Integrated Report for that year. The final document was 
approved by the board in March 2019.

x

x

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GRI 102: DISCLOSURES  2016 GENERAL

GOVERNANCE

GRI 102-33

Communication of 
critical concerns

Among its duties, the Statutory Audit Committee has to propose to 
the Board of Directors of COPEL (Holding) the promotion of actions 
aimed at:
- internal disclosure of procedures for receiving and processing 
information on relevant errors or frauds relating to accounting, 
auditing and internal controls, as well as noncompliance with legal 
and regulatory provisions and internal rules, providing for specific 
procedures for the protection of the informant, such as anonymity 
and the confidentiality of information;
- annually monitor the quality and integrity of internal control 
mechanisms, financial statements and disseminated information 
and measurements;
- evaluating and monitoring, quarterly or on a case-by-case 
basis, with the administration and Internal Audit, the adequacy 
of transactions with related parties in accordance with relevant 
policies;
- 

evaluate and monitor risk exposures annually.

The Statutory Audit Committee shall, individually or jointly with 
the independent auditing firm hired by the Company, formally 
communicate to the management bodies, within a maximum of 
three business days of its identification, the existence or evidence 
of: non-observance of legal and regulatory norms which jeopardize 
the continuity of the Company’s business; frauds of any value 
perpetrated by the Administration; relevant fraud perpetrated 
by employees, or third parties; and errors that result in material 
misstatements in the financial and accounting statements.

x

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifi-
cation

GRI 102: DISCLOSURES  2016 GENERAL

GOVERNANCE

1 Report of possible leakage or misuse of information
1 Report of possible receipt of gifts, treats or courtesies
2 Reports of conduct of manager / director 
4 Reports of possible bribery / bribery 
5 Reports of possible violation of laws
6 Reports of possible theft, robbery or material misuse
7 Reports of Possible Acts of Bullying 
8 Reports of Possible Fraud
17 Reports of possible violations of internal norms, policies 
and procedures
21 Reports of possible irregularities in contracts / tenders
28 Reports of possible conflicts of interest / favoring Total = 
100

The directors and fiscal councilors have their remuneration 
defined in the General Meeting, following the determinations 
of the majority shareholder established in Deliberação 
Normativa CCEE nº 001/2018. The remuneration is composed 
only by the honorary, with no payments linked to the 
attainment of any targets, nor variable remuneration or by 
performance indicators.
For the information required by this indicator, see item 4 
of “Fixing the remuneration of Directors and Fiscal Council 
members” of the minutes of the 63rd Annual General Meeting 
of June 15, 2018 (http: // ri.COPEL.com/ptb / 10263 / 
630276,06,2018, pdf) and the Normative Resolution CCEE nº 
001/2018 (http://www. fazenda.pr.gov.br/arquivos/File/CCEE/
DN0012018.pdf). 

Stakeholders are not involved in COPEL’s compensation 
processes.

GRI 102-34

Nature and total 
number of critical 
concerns

GRI 102-35

Remuneration 
policies

GRI 102-36

Process for 
determining the 
remuneration

GRI 102-37

Involvement of 
stakeholders in 
compensation 
processes

x

x

x 

x

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

GRI 102: DISCLOSURES  2016 GENERAL

GOVERNANCE

GRI 102-38

GRI 102-39

Proportion of total 
annual remuneration
Percent increase of 
total annual remu-
neration

GRI 102-40

GRI 102-41

GRI 102-42

GRI 102-43

GRI 102-44

GRI 102-45

GRI 102-46

List of stake-holder 
groups engaged by 
the organization
Collective bargaining 
agreements
Basis for identifica-
tion and selection of 
stakeholders to en-
gage in.
Approach to stake-
holder engagement
Key themes and 
concerns raised with 
stakeholders

Entities included in 
the consolidated 
financial  
statements
Definition of report 
content and limits 
for each material 
topic

ENGAJAMENTO DE STAKEHOLDERS

The identification of which stakeholders are to be engaged is based 
on the level of influence of these audiences on COPEL’s activities, 
business and decisions, as well as on the level of impact of the 
Company on them. 

PRACTICES OF REPORTING

The list of entities included in COPEL’s Consolidated Financial 
Statements can be found at the link: http://ri.copel.com/ptb/
central-de-resultados#2018

72

72

8, 95

67

8

8, 40, 
61, 95

7

6

7, 9

x

x

x

x

x

x

x

x

x

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

GRI 102: DISCLOSURES 2016 GENERAL

PRACTICES OF REPORTING

GRI 102-47

List of material 
themes

GRI 102-48

Reformulations of 
information

Page 128: in the report for 2017, water used for cooling of 
plants was not reported.

Page 132: in the report for 2017, electricity consumption was 
reported in MWh, which did not allow to report total energy 
consumption. These values were recalculated in GJ to allow 
comparability with those reported for 2018.

GRI 102-49

GRI 102-50

GRI 102-51

Changes in 
reporting

Period covered by 
the report

The period covered by this report runs from January 1 to
January 2018.

Date of previous 
report

The latest COPEL report was published on June 29,
2018, referring to the year 2017.

GRI 102-52

Reporting cycle

The reporting cycle is annual.

GRI 102-53

GRI 102-54

Contact details for 
the report
Declaration of 
preparation of the 
report according to 
GRI Standards

relato.integrado@copel.com

This report was prepared according to the GRI Standards: 
Essential option.

7, 9, 10, 
11

48, 128, 
132

11

6

6

6

6

x

x

x

x

x

x

x

x

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

GRI 102: DISCLOSURES  2016 GENERAL
PRACTICES OF REPORTING

The GRI indicators were verified by independent external audit, 
whose name and process are detailed in the Audit Opinion, 
attached on page 215 of this report,
The document was previously approved by the Board of Directors 
of COPEL.

ORGANIZATIONAL PROFILE

MATERIAL THEMES

CORPORATE GOVERNANCE

GRI 102-55

GRI Standards Con-
tent Summary

GRI 102-56

External verification

INDICATORS 
OF THE 
ELECTRICAL 
SECTOR

EU3

EU4

GRI 103: 
2016 MA-
NAGEMENT 
APPROACH

GRI 103-1

GRI 103-2

GRI 103-3

Number of consumer 
residential, industrial, 
institutional and 
commercial units
Length of aerial 
and underground 
transmission and 
distribution lines, 
broken down by 
regulatory system

Explanation of ma-
terial themes and 
their limits
Management ap-
proach and its com-
ponents
Evaluation of the 
management ap-
proach

163 a 
214

6

97

2, 147, 
149

29, 38

29, 38

29, 38, 
40

x

x

x

x

x

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

CORPORATE GOVERNANCE

Main corruption risks identified in 2018: Collusion with 
Suppliers
Diversion of resources through sponsorships
Theft, loss or attacks on information
Diversion of financial resources
Conflict of interest 
Collusion with clients 
Bribery and tips
Manipulation of proposals and pricing
Use of inside information
Physical asset theft
Diverting resources through promotional expenses for events
Receipt of gifts and entertainment above permitted
Overbilling schemes
Diversion of resources through social programs and political 
donations
Illegal information agency
Use of agents for influence peddling
Diversion of resources through charitable donations Undue 
payments for customs clearance and allowances

38

36

38

x

x

x

GRI 205-1

Operations subject 
to risk assessments 
related to 
corruption

GRI 205: 
2016 ANTI-
CORRUPTION

GRI 205-2

GRI 205-3

Communication and 
training on anti-
corruption policies 
and procedures
Confirmed cases of 
corruption and ac-
tions taken

177

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

GRI 206: 
2016 ANTI-
COMPETI-
TIVE BEHAV-
IOR 

GRI 206-1

Lawsuits brought 
on by unfair 
competition, trust 
and monopoly 
practices

GRI 415: 
2016 PUBLIC 
POLI-CIES

GRI 415-1

Total amount 
of financial 
contributions to 
political parties

GRI 103-1

GRI 103-2

GRI 103-3

GRI 403-1

Explanation of ma-
terial themes and 
their limits
Management ap-
proach and its com-
ponents
Evaluation of the 
management ap-
proach

Workers 
represented by 
formal health and 
safety committees

GRI 103: 
2016 
MANAGE-
MENT AP-
PROACH

GRI 403: 
OC-UPA- 
CIONAL 2016 
OCCUPA-
TIONAL 
HEALTH AND 
SAFETY

MATERIAL THEMES

CORPORATE GOVERNANCE

COPEL is not the target of lawsuits for unfair competition, 
trust and monopoly practices.

93

As a joint venture company, COPEL is legally prevented 
from making this type of contribution, Article 31, item III, 
of Law 9,096, dated Sep-tember 19, 1995, prohibits parties 
receiving, directly or indirectly, any form or pretext, monetary 
contribution or monetary assistance, including through 
advertising of any kind, coming from public enti-ties and legal 
entities of any nature, except for the appropriations referred 
to in article 38 of that Law and those from the Special Fund 
for Campaign Funding.

HEALTH AND SAFETY AT WORK

78 a 80

78 a 80

40, 78 a   
80

78, 81

x

x

x

x

x

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

HEALTH AND SAFETY AT WORK

Types of injuries recorded by COPEL (Holding):
Forearm injury caused by falling with level difference; burn in 
the hand by hot water and foreign body in the outside of the 
eye.
Types of injuries recorded by COPEL Telecomunicações: 
Foot injury due to object fall and bone fracture due to road 
accident.

The injuries registered by COPEL Geração e Transmissão and 
COPEL Distribuição are available in the social reports of these 
Sis.

COPEL does not control the health and safety indexes by 
gen-der and by region. There is no forecast, as it depends on 
changes in SAP.

In COPEL, there are no occupations with a high incidence or 
high risk of specific to the occupation.

84

x

x

Types and rates 
of injuries, 
occupational 
diseases, days lost, 
absenteeism and 
number of deaths

GRI 403-2

GRI 403: 
2016 HEALTH 
AND OCCU-
PATIONAL 
SECURITY

GRI 403-3

Employees with 
high incidence 
or high risk of 
diseases related to 
their occupation

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

GRI 403: 
2016 OCCU-
PATION-AL 
HEALTH AND 
SAFETY

GRI 403-4

Health and safety 
issues covered by 
formal agreements 
with trade unions

GRI 406: 
2016 CONSU-
MER HEALTH 
AND SAFETY

GRI 416-1

Categories of 
products and ser-
vices for which 
health and safety 
impacts are as-
sessed

MATERIAL THEMES

HEALTH AND SAFETY AT WORK

100% of health and safety topics are covered in formal 
agreements with unions indirectly. Clause 36 of the Collective 
Agreement 2018/2019 provides for meetings between the 
Company’s health and safety areas with the trade union 
forces every quarter, in which the subjects related to the 
subject are treated, including equipment of individual 
protection; participation of employee representatives in health 
and safety inspections, audits and accident investigations; 
training and education; mechanisms for complaints 
and complaints; right to refuse insecure work; periodic 
inspections; accordance with International Labor Organization 
(OIT) standards, among others.
Energy is COPEL’s main product category. Accordingly, it is 
considered that 100% of COPEL’s product categories are 
assessed for impacts on consumer health and safety. COPEL 
follows relevant legislation and adopts additional practices. 
COPEL GeT adopts the General Technical Instruction for Live 
Line Services in Transmission Lines and Substations and 
specific controls that aim at mitigating risks and promoting 
the health and safety of all involved.

Electricity distribution services adopt standards defined 
by Occupational Safety and Health Management (GSST) 
throughout the production chain cycle. These standards 
provide for safety measures from the service order to 
the closure of the service. The team adopts standardized 
procedures for each task, including displacement and parking 
of the vehicle, warning, site isolation, no voltage test, 
grounding installation, among others.

101

x

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Disclosure

Answers / Complementation / Comments

MATERIAL THEMES

HEALTH AND SAFETY AT WORK

INDICATORS 
OF THE 
ELECTRICAL 
SECTOR: EM-
PLOYMENT

EU16

EU18

Health and safety 
of employees, 
contractors and 
subcontractors
Percentage of 
contracted and 
subcontracted 
workers who have 
undergone relevant 
health and safety 
training

Report 
page

Omission

External 
veriifica-
tion 

78, 81

80

x

x

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

ECONOMIC AND FINANCIAL PERFORMANCE

GRI 103: 
ABORDAGEM 
DE GESTÃO 
2016

GRI 103-1

GRI 103-2

GRI 103-3

GRI 201-1

GRI 201-2

Explanation of ma-
terial themes and 
their limits
Management ap-
proach and its 
components
Evaluation of the 
management ap-
proach
Direct economic 
value generated and 
distributed

Financial Implications 
and Risks Due to Cli-
mate Change

GRI 201:
DESEMPENHO
ECONÔMICO 
2016

GRI 201-3

Coverage of de-fined 
benefit of pension 
plan of de-fined 
benefit that the 
organization offers

Only COPEL DIS controls the financial implications of climate 
change. COPEL GeT is developing a handbook for vulnerability 
assessment in the face of climate change with the help of the 
Climate Change Adaptation Committee.
For each regular contribution made by employees in the pension 
fund, the sponsor (COPEL) contributes the same amount. In 
addition, employees can make contributions to further increase 
future income, however, in these cases, there is no counterpart of 
the sponsor. The formed reserve is transformed into benefit at the 
time of retirement, when the employee starts to receive a monthly 
life value, calculated on the basis in the total accumulated, that is, 
according to their savings reserve. 

Normal Contribution:
Divided into two bands: the first is limited to 10 Social Security 
Units (UP) - each in the amount of R$364.94 - with discounts 
varying from 2% to 4%. The values of the Real Contribution Salary 
(SRC) that exceed the first range will have a discount of 12% on 
the difference.

GRI 201-4

Significant financial 
aid received from the 
government

In 2018 COPEL received R$19,426,008.32 in tax incentives. The 
details of these incentives are given in the Appendix.

154 a 
156

154 a 
156

40, 154 
a 156

159

120

x

x

x

x

x

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GRI Standards

Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

RISK MANAGEMENT AND OPERATIONAL EFFICIENCY

GRI 103-1

GRI 103-2

GRI 103-3

EU11

Explanation of ma-
terial themes and 
their limits
Management ap-
proach and its com-
ponents
Evaluation of the 
management ap-
proach

Average of the gen-
eration efficiency 
of thermal plants 
by energy sources 
and by regulatory 
regime

GRI 103: 2016 
MANAGE-
MENT AP-
PROACH

INDICATORS 
OF THE ELEC-
TRICAL SEC-
TOR: EFFI-
CIENCY OF
SYSTEM

42 e 46 
a 47

42 e 46 
a 47

40, 42 e 
46 a 47

UEG Araucária (PIE - Independent Energy Producer) is the 
result of the partnership between Petrobras and COPEL, 
which holds 20% and 80% of the company respectively, 
which is the owner of UTE Araucária (combined cycle thermal 
plant). COPEL GeT is solely responsible for operating and 
maintaining the unit within the availability values. The net 
energy efficiency of the plant was 12.5% in 2018. The 
management of this data is carried out by the owner (UEG 
Araucária), who did not 

A Copel 
não 
possui 
gestão 
sobre o 
indicador.

x

x

x

x

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Disclosure

Answers / Complementation / Comments

MATERIAL THEMES

RISK MANAGEMENT AND OPERATIONAL EFFICIENCY

INDICATORS 
OF THE ELEC-
TRICAL SEC-
TOR: EFFI-
CIENCY OF 
THE SYSTEM

INDICATORS 
OF THE 
ELECTRICAL 
SECTOR: 
ACCESS 

EU12

EU28

EU29

EU30

Losses in 
transmission and
distribution of
energy as
percentage of total 
energy
Frequency of
interruptions in
Energy supply
Average duration of
interruptions in the 
energy supply
Factor of
availability
average of the 
power plant,
discriminated by
power source
and by regulatory 
system

Report 
page

Omission

External 
verifica-
tion

48

x

2, 47, 
48

2, 47, 
48

46, 145

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Disclosure

Answers / Complementation / Comments

MATERIAL THEMES

MANAGEMENT OF HUMAN CAPITAL

GRI 103: 
2016 MA-
NAGEMENT 
APPROACH

GRI 103-1

GRI 103-2

GRI 103-3

Explanation of 
material themes 
and their limits
Management 
approach and its 
components
Evaluation of 
the management 
approach

Report 
page

Omission

External 
verifica-
tion

66

66

40, 66

x

x

x

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Disclosure

Answers / Complementation / Comments

MATERIAL THEMES

MANAGEMENT OF HUMAN CAPITAL

GRI 202: 2016 
MARKET 
PRESENCE

GRI 202-1

Variation of the 
lowest wage, bro-ken 
down by gen-der, 
compared to the local 
minimum wage

The variation between the lowest salary and the minimum wage 
is 1.92 for men and women, considering the minimum wage at 
December 31, 2018 (R$954.00). COPEL does not use a minimum 
wage as basis for the definition of its wages.

Report 
page

Omission

External 
verifica-
tion

GRI 401-1

New hiring of em-
ployees and turnover 
by age group, gender 
and region

GRI 401: 2016 
EM-PLOY-
MENT

GRI 401-2

Benefits granted to 
employees

69

73

Food / Meal Voucher aid
Childcare Allowance: for maids or employees keeping custody of 
children between the ages of 7 and 72 months
Extended Motherhood License Paternity License
Release for Medical Follow-up of Family Membership in Profits and 
/ or Results - PLR Anticipation of the 13th Salary
Education:
Training in Foreign Language - BABEL Program Library
Vacation Bonus + Vacation Advance Flexibility in Working Hours
Assistance to Employee with Disabilities and Dependent Disabled 
Program of Rehabilitation and Rehabilitation Professional Award for 
Safety in Traffic
Quality of Life: COPEL’s Internal Games (JICs), Pre-Retirement 
Program (PPA)

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

MANAGEMENT OF HUMAN CAPITAL

Energy and Health Space, COPEL’s Choral and
volunteering through the Eletricidadania
Complementation Sickness program: COPEL pays the amount
corresponding to the difference between the fixed 
remuneration
of the sickness benefit paid by Social Security,
complementing the value of their basic remuneration in 
100%,
 from the 30th day
Chemistry Dependency Program
Vaccination
Private Pension Plan
Pecúlio (Savings) Plan
Other Benefits: life insurance, funeral assistance;
Low interest loans; bank posts; bridge days
for the establishment of extended holidays; events
special tribute to the employees who complete
10, 15, 20, 25, 30, 35 and 40 years of work; and discounts
to purchase tickets for cultural events,

73

74

GRI 401-2

Benefits granted to 
employees

GRI 401: 2016 
EMPLOYMENT

GRI 401-3

Rates of return
to work and 
retention after 
leave maternity/
paternity

GRI 402: 2016 
WORK / MA-
NAGEMENT 
RELATIONS 

GRI 402-1

Minimum notice 
period for 
operational changes

COPEL does not have established deadlines for 
communicating operational changes. This issue is also not 
foreseen in a collective agreement.

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

MANAGEMENT OF HUMAN CAPITAL

GRI 404: 
2016 
TRAINING 
AND
EDUCATION

GRI 404-1

Average number of 
hours of training, per
functional category 
and gender Com-
petency manage-
ment programs and 
continuous learning 
Percentage of em-
-ployees receiving 
performance re-views 
and career develop-
ment

GRI 404-2

Competency 
management 
programs and 
continuous learning

GRI 404-3

Percentage of 
employees receiving 
performance 
reviews and career 
development

GRI 406: 
2016 NON-
-DISCRIMINA-
TION

GRI 406-1

Total number 
of cases of 
discrimination and 
remedial measures 
taken

77

37, 74, 
75, 76

75

x

x

x

For more details on the training and capacity building activities 
of COPEL DIS and COPEL GeT, access the reports of these 
subsidiaries in the links:
COPEL Distribuição Social-Environmental and Economic-Financial 
Responsibility Report
Social and Environmental Responsibility Report
COPEL Generation and Transmission

Six cases of discrimination were confirmed in COPEL in 2018.
1) The Ethics Board (COE) received a complaint concerning 
discrimination and five complaints concerning psychological 
harassment. Of these complaints, only two were deemed 
appropriate and the managers of the accused were advised to take 
the appropriate measures. In one case, applied to the denounced 
the suspension of 29 days and the conclusion of an adjustment 
term of conduct. In the other case, the suspension was also 
applied.

2) The Moral Harassment Commission (CADAM) received 97 
complaints, 43 of which had no characteristics of moral harassment 
and were treated as mere consultations. Of the total, 54 complaints 
were analyzed, only one of which was considered appropriate. 
complainant was directed to take the appropriate measures.

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Disclosure

Answers / Complementation / Comments

MATERIAL THEMES

MANAGEMENT OF HUMAN CAPITAL

INDICATORS 
OF THE 
ELECTRICAL 
SECTOR: EM-
PLOYMENT

GRI 103: 
2016 MA-
NAGEMENT 
APPROACH

EU14

Availability of 
skilled labor

GRI 103-1

GRI 103-2

GRI 103-3

Explanation of ma-
terial themes and 
their limits
Management ap-
proach and its com-
ponents
Evaluation of the 
management ap-
proach

SUPPLY CHAIN

Report 
page

Omission

External 
verifica-
tion

76

103 e 
104

103 e 
104

40, 103 
e 104

x

x

x

189

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

SUPPLY CHAIN

For COPEL (Holding), COPEL DIS and COPEL CTE, local 
suppliers are located in the State of Paraná, where its 
main operations are concentrated. The proportion of these 
companies’ expenses with these suppliers is 78%, 63 % and 
69%.

GRI 204: 
2016 
PRACTICES 
OF 
PURCHASES 

GRI 204-1

Proportion of 
expenses with 
local suppliers in 
important operating 
units

For COPEL GeT, local suppliers are those that operate in the 
states in which the company has operations. Therefore, the 
State of Paraná, where the headquarters are located, and 
the states of Mato Grosso and São Paulo, where there are 
subsidiaries, in addition to the State of Rio Grande do Norte, 
where there are wholly owned subsidiaries. The proportion of 
expenses with local suppliers in the company is 77%.

The contracting practices of suppliers of COPEL (Holding) and 
its wholly-owned subsidiaries are described on pages 105 to 
106.

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

SUPPLY CHAIN

GRI 308: 
2016 ENVI-
RONMENTAL 
EVALUATION 
OF SU-
PPLIERS

GRI 308-1

Percentage of new 
suppliers
selected based 
on environmental 
criteria

Currently, COPEL only selects or evaluates new suppliers 
based on environmental criteria for specific contractual 
objects, involving legal requirements in this regard, such 
as timber acquisition or contracting of plant suppression 
services, for example. Environmental criteria are therefore not 
a recurring practice, it is not possible to quantify suppliers 
contracted in this way in 2018.

x

191

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

GRI 308: 
2016 ENVI-
RONMENTAL 
EVALUATION 
OF SU-
PPLIERS 

GRI 308-2

Negative 
environmental 
impacts in the 
supply chain and 
measures taken

MATERIAL THEMES

SUPPLY CHAIN

There is no COPEL practice of evaluating suppliers to verify 
impacts on the environment.

However, for the definition of critical suppliers, there 
are those that present a significant risk to the Company, 
considering the legal, financial, environmental, occupational 
health and safety, safety of the population, image of the 
company, perception of the client.  The criteria for assessing 
the criticality of supply are the factors corresponding to 
sustainability and comprehensiveness. Each of the dimensions 
of sustainability (economic, social, environmental, etc.) is 
assigned a grade that indicates the level of perceived risk, 
which are assessed as to the possibility of occurrence 
and the severity of the impact. The scope represents the 
extension that a certain supply has for the business and if the 
consequences of its impacts would be broad or restricted.

The measure adopted in case of non-compliance with 
contractual clauses related to the environment is the 
application of administrative sanctions to the supplier, such 
as warning, fines and sus-pension of participation in bids. 
According to the severity of the occurrence, the supplier may 
have his contract terminated and have its infraction informed 
to the competent legal bodies.

x

192

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

SUPPLY CHAIN

GRI 414:
2016 SOCIAL 
EVALUA-
TION OF 
SUPPLIERS

GRI 414-1

GRI 414-2

Providers selected 
based on social 
criteria

Social negative im-
pacts in the chain 
of suppliers and
measures taken

The evaluation of suppliers based exclusively on social criteria
is not adopted by COPEL. These criteria are only object of 
evaluation for determination of critical suppliers (see indicator 
414-1).

105

COPEL does not evaluate its suppliers with relation to social 
impacts, only evaluation for the definition of Critical suppliers, 
as mentioned in the indicator 414-1.

ENGAGEMENT WITH INTERESTED PARTIES

GRI 103: 
2016 MA-
NAGEMENT 
APPROACH 

GRI 103-1

GRI 103-2

GRI 103-3

Explanation of
material themes 
and its limits
Approach of man-
agement and its 
components
Approach of man-
agement and its 
components

93 a 95

93 a 95

40, 93 a 
95

x

x

x

x

x

193

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES
ENGAGEMENT WITH INTERESTED PARTIES

INDICATORS 
OF THE ELEC-
TRICAL SEC-
TOR: LOCAL 
COMMUNI-
TIES

EU19

Participation of 
stakeholders in 
decision-making 
processes

For merger / acquisition processes and participation in auctions, 
there are flowcharts approved in the Board of Executive Officers 
that contemplate the participation of the necessary stakeholders in 
each phase of the process, from the identification of the business 
opportunity, to its implementation. Prior to the implementation 
of the projects, participation of local communities is guaranteed 
through public Hearings and informative meetings, and obtaining 
the consent of the municipalities and intervening bodies. The 
Company has an active participation in the decision-making 
processes related to sectoral policies, both regional and national, 
through participation in representative institutions of the most 
varied sectors related to the energy issue, such as the Brazilian 
Association of Independent Producers of Electric Energy, the 
Brazilian Association of Wind Energy and the Brazilian Association 
of Electric Power Distributors. It is noticed, therefore, that the 
planning and development of projects in the Brazilian electricity 
sector is very complex, with the existence of several institutions 
and norms that regulate both the processes related to the planning, 
implementation, commercialization and operation of assets as well 
as the minimum mechanisms of popular consultation and social 
participation, which must be followed by entrepreneurs.

Description of the roles of key stakeholders in the Company’s 
decision-making processes: COPEL’s Business Development Board 
is responsible for analyzing business opportunities and conducts 
approval with the Board of Directors and the Board of Directors 
(CAD), responsible for approving strategic decisions, COPEL 
(Holding) rules and approves all investment decisions of COPEL. 
The Government of the State of Paraná controls the common 
shares and maintains the administrative control of COPEL (Holding). 
It is involved in all strategic decisions of COPEL and its subsidiaries. 
The Ministry of Mines and Energy (MME) acts directly and 
indirectly (through its related companies) in the decision-making 
process for investments in infrastructure in the energy sector. The 
bodies linked to the MME act as follows: National Electric Energy 
Agency (ANEEL): regulates and supervises the services rendered 
by the generation companies), transmission, distribution and 
commercialization of electric energy; Energy Research Company 
(EPE): carries out the planning of the national energy sector; 
National System Operator (ONS): operates the generation and 
transmission facilities of the National Interconnected System.

194

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES
ENGAGEMENT WITH INTERESTED PARTIES

INDICATORS 
OF THE ELEC-
TRICAL SEC-
TOR: LOCAL 
COMMUNI-
TIES

EU19

Participation of 
stakeholders in 
decision-making 
processes

Organized civil society is represented by governmental and non-
governmental bodies for discussions of organized infrastructure 
projects, representations or trade unions. There is also the Con-
sumer Council representing the various classes of electricity con-
sumers at all levels of planning,
COPEL GeT: Energy Planning in Brazil is divided into Operation 
Planning and Expansion Planning, the first occurs centrally in the 
National Electric System Operator (ONS) and the second in the 
Energy Research Company (EPE), both under the regulation of the 
National Electric Energy Agency (Aneel). For the decision-making 
process, mathematical models developed in the Center of Research 
in Electric Energy (Cepel) and made official through regulation.

The EPE is responsible for the publication of the “National Energy 
Plan” and the “Ten-Year Energy Plans”, documents
which project and define the projects of generation and 
transmission of energy of interest of the Brazilian State from 
projections of growth of the Gross Domestic Product (GDP). Before 
being approved, the plans pass through Public Hearing, moment 
in which the documents are made public, for the analysis of the 
interested parties, aiming at receiving contributions from the most 
diverse sectors of Brazilian society, for later to be published as 
sectorial public policy instruments.

The same happens with the concession announcements of the 
services related to the electric sector, which go through a Public 
Hearing period before they are approved. In this way, the process 
of planning and concession of the public services of generation and 
transmission of electric energy is conducted in a participatory form 
by the Brazilian State.

195

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

ENGAGEMENT WITH INTERESTED PARTIES

INDICATORS 
OF THE ELEC-
TRICAL SEC-
TOR: LOCAL 
COMMUNI-
TIES

EU19

Participation of 
stakeholders in 
decision-making 
processes

GRI 103: 
2016 MA-
NAGEMENT 
APPROACH

GRI 103-1

GRI 103-2

GRI 103-3

Explanation of ma-
terial themes and 
their limits
Management ap-
proach and its 
components
Evaluation of 
the management 
approach

196

COPEL GeT participates in the process in the operation of the 
plants with production of inputs and implementation of the energy 
policies defined by the ONS, always according to the Operation 
License of the projects issued by the competent environmental 
agency. In addition to the bodies already mentioned, the Energy 
Trading Chamber, state environmental agencies and the Ministry of 
Mines and Energy are involved in this process.

COPEL DIS: according to current environmental legislation and 
environmental licensing bodies criteria, in the preparation of envi-
ronmental studies consultations are carried out with residents of 
the area directly affected by the projects. This helps in the analy-
sis of socio-environmental feasibility, the community and made 
available communication channels (website, e-mail, telephone). 
These actions aim to take information about the enterprises to the 
community and gather information to analyze possible impacts of 
projects and propose mitigating measures. The authorities involved 
are the environmental agencies responsible for licensing (IAP, 
Secretariats IBAMA, ICMBio), the intervening agencies (Iphan, 
Funai, Instituto das Águas, among others), the city halls and the 
State Public Prosecutor’s Office, are eventually questioned by 
community associations, ONGs and popular groups about the 
implementation of enterprises. In these cases, COPEL seeks to 
provide all the necessary clarifications.

The subsidiary participates in political decisions through the 
Brazilian Association of Electric Energy Distributors (Abradee).

CLIMATE CHANGES

120 a 
123

120 a 
123

40, 120 
a 123

x

x

x

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tions

GRI 305:
2016 EMIS-
SIONS

GRI 305-1

GRI 305-2

GRI 305-3

GRI 305-4

GRI 305-5

GRI 305-6

Direct Emissions of 
Greenhouse Gases 
– GEE (GHG) - 
SCOPE 1
Indirect Emissions 
of Greenhouse 
Gases – GEE (GHG) 
- SCOPE 2
Indirect Emissions 
of Greenhouse 
Gases – GEE - 
SCOPE 3
Intensity of
Emissions of 
Greenhouse - GEE 
(GHG)
Reduction of
Emissions of 
Greenhouse Gases 
– GEE (GHG)
Emissions from
Substances 
that destroy
ozone layer (SDO)

MATERIAL THEMES

CLIMATE CHANGES

The chosen base year was 2014. For 2019, it will start a
new four-year cycle. Heating potential source: 
Intergovernmental Panel on Climate Change
(IPCC) in 2007.

123

See additional information in this index, no. 305-1.

123

See additional information in this index, no. 305-1.

123

The reductions include scopes 1 and 2. Base year is 2014.

123 e 
124

120 a 
124

COPEL does not produce, import or export SDOs.

123

197

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

CLIMATE CHANGES

GRI 305: 
2016 
EMISSIONS

GRI 305-7

Emissions of NOx, 
SOx and other sig-
nificant atmospher-
ic emissions

INDICATORS 
OF THE 
ELECTRICAL 
SECTOR: 
ORGANI-
ZATIONAL 
PROFILE

EU5

Allocation of 
allowances for 
emissions of CO2 
equivalents, broken 
down by struc-
ture of the car-bon 
credits market

The New Business Board addressed carbon pricing in pre-
feasibility studies of thermoelectric generation projects 
conducted in 2017, motivated by COPEL’s perception that 
Brazil should adopt taxation per ton of CO2 equivalent, 
emitted as a national pricing instrument.

In this sense, the scenarios of the financial impact on the 
projects were defined based on estimates of CO2 emission 
per project and considering the different contexts of internal 
carbon price. 

The result of this activity was used to assist with risk 
and opportunities assessments associated with a possible 
mandatory pricing in the future,

RESEARCH, DEVELOPMENT AND TECHNOLOGICAL ADVANCES

GRI 103: 
2016 MAN-
AGEMENT 
APPROACH

GRI 103-1

GRI 103-2

Explanation of 
material themes 
and their limits
Management 
approach and its 
components

123 e 
124

86 e 87

86 e 87

x

x

x

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Disclosure

Answers / Complementation / Comments

RESEARCH, DEVELOPMENT AND TECHNOLOGICAL ADVANCES

MATERIAL THEMES

GRI 103: 
2016 MA-
NAGEMENT 
APPROACH

INDICATORS 
OF THE 
ELECTRICAL 
SECTOR: 
RESEARCH 
AND
DEVELOP-
MENT

GRI 103: 
2016 MA-
NAGEMENT 
APPROACH

GRI 103-3

EU8

Evaluation of the 
management ap-
proach

Activities related 
to research and 
development and 
expenditures with 
the objective of 
reliably provid-
ing electricity 
and promoting 
sustainable 
development.

GRI 103-1

GRI 103-2

GRI 103-3

Explanation of 
material themes 
and their limits
Management ap-
proach and its com-
ponents
Evaluation of the 
management ap-
proach

REGULATORY ENVIRONMENT

Report 
page

Omission

External 
verifica-
tion

40, 86, 
87

v x

86, 88 a 
91

56 a 57

56 a 57

40, 56 a 
57

x

x

x

x

199

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

GRI 307: 
2016 ENVI-
RONMENTAL 
COMPLIANCE

GRI 307-1

Non-compliance 
with environmental 
laws and / or 
regulations

GRI 419: 
2016 SOCIO-
ECONOMIC 
COMPLIANCE

GRI 419-1

Non-compliance 
with laws and 
regulations in 
the social and 
economic area

GRI 103: 
2016 MA-
NAGEMENT 
APPROACH

GRI 103-1

GRI 103-2

GRI 103-3

Explanation of ma-
terial themes and 
their limits
Management ap-
proach and its com-
ponents
Evaluation of the 
management ap-
proach

MATERIAL THEMES

REGULATORY ENVIRONMENT

In 2018, COPEL Generation and Transmission paid a fine 
in the amount of R$543,504.84, issued by the State 
Department of the Environment of Mato Grosso due to an 
Environmental Infringement Notice filed in 2014 as a result 
of the death of fish occurred in the fourth span of the Colíder 
HPP spillway.
The receipt or payment of fines or non-monetary sanctions 
was not recorded in 2018 due to non-compliance with laws 
and regulations in the social and economic area by COPEL 
DIS, COPEL GeT, COPEL COM and the Holding Company, and 
CTE, the Administrative Process nº 53516,008345 / 2011-29 
was administratively judged, condemning the company to the 
payment of a fine in the amount of R$322,261.68 due to the 
non-licensing of 40 stations. However, it should be noted that 
the obligation to license stations no longer exists to COPEL
Telecommunications since June 2017.

SOCIAL RESPONSABILITY

x

x

x

x

x

107 a 
109

107 a 
109

40, 107 
a 109

200

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

RESPONSABILIDADE SOCIAL

COPEL’s investments in infrastructure are made
through its subsidiaries. For details on the investments 
made by COPEL Distribuição, access the Social and 
Environmental Responsibility Report Company’s financial 
information, available here. In 2018 COPEL GeT did not invest 
in infrastructure on behalf of the surrounding community.  
However, the company met with managers from four 
municipalities in the State of Rio Grande do Norte where the 
wind farms of the Brisa Potiguar Wind Complex are installed 
to host and agree actions of interest to the municipalities for 
social investments.  It was defined that the resources will be 
directed to the area of education, specifically for the reform of 
schools. It will be reformed a school in each municipality. The 
information related to COPEL Telecomunicações are included 
in the indicator 203-2.

GRI 203-1

Investments in 
infrastructure and 
services offered

GRI 203: 
2016 
INDIRECT 
ECONOMIC 
IMPACTS

GRI 203-2

Significant indirect 
economic impacts, 
including the extent 
of the impacts

GRI 413: 
2016 LOCAL 
COMMUNI-
TIES

GRI 413-1

Community 
Engagement 
Programs, Impact 
Assessments 
and / or Local 
Development

Details of the programs executed by COPEL DIS and COPEL 
GeT can be checked in the reports of these subsidiaries, 
available on the links:
COPEL Distribuição Social-Environmental and Economic-Financial 
Responsibility Report

COPEL Geração e Transmissão Social-Environmental and 
Economic-Financial Responsibility Report

201

111, 151

100, 
113, 151

62, 69, 
94, 111 
a 113

x

x

x

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

SOCIAL RESPONSIBILITY

The impacts mentioned in pages 107 and 111 refer to all 
COPEL operations. The location of operations can be verified 
on page 21.

In addition to the impacts reported in the content of this 
report, the following stand out:

COPEL CTE: main products and services are the provision of 
telecommunications solutions - broadband Internet access, 
COPEL CTE does not cause direct negative impacts on local 
communities. Misuse of products and services, however, 
may cause negative impacts in the general community, such 
as the dissemination of fake news, digital pedophilia, digital 
discrimination, racial or anti-minority hatred, cyberbullying, 
among other practices.

COPEL GeT: pressure for urban infrastructure and public 
services resulting from the demographic and urban in-
crease during the construction of the projects; interfer-
ences in economic activities related to the use of natural 
resources and / or linked to the polygon of the properties 
affected by the projects; compulsory displacement of 
populations and changes in their way of life due to chang-
es in economic production, local ties and social organiza-
tions; risks of economic retraction and population empty-
ing in the municipalities after the completion of the works; 
discomfort to neighboring populations to facilities result-ing 
from increased circulation of people and vehicles; and noise 
emission.

107, 111

x

GRI 413: 
2016 LOCAL 
COMMUNI-
TIES

GRI 413-2

Operations with 
negative impacts 
on communities

202

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Disclosure

Answers / Complementation / Comments

MATERIAL THEMES

SOCIAL RESPONSIBILITY

COPEL DIS: generation of waste and dust; increased levels of 
noise and vibration; visual impact / alteration of the natural 
landscape due to the suppression of vegetation; limitation on
use and occupation of the soil; interference in the daily life 
of surrounding communities; accidents with third parties; 
handling of vegetation under the nets and interference in the 
urban landscape.

GRI 413: 
2016 LOCAL 
COMMUNI-
TIES

GRI 413-2

Operations with 
negative impacts 
on communities

INDICATORS 
OF THE ELEC-
TRICAL SEC-
TOR: LOCAL 
COMMUNI-
TIES

INDICATORS 
OF THE 
ELECTRICAL 
SECTOR: 
ACCESS

EU20

EU22

EU23

EU27

Approach for 
management of 
displace-ment 
impacts
Number of persons 
physically and eco-
nomically displaced 
and indemnity by 
type of project
Programs to 
improve access to 
electricity
Number of 
residential 
disconnections due 
to non-payment, 
broken down by 
period / duration 
of the shutdown 
and by regulatory 
system.

203

Report 
page

Omission

External 
verifica-
tion

107, 111

x

109

109

53, 100

102

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

SOCIAL RESPONSIBILITY

EU24

Practices to deal 
with barriers to 
access to electricity

INDICATORS 
OF THE 
ELECTRICAL 
SECTOR:
PROVISION 
OF
INFORMA-
TION

INDICATORS 
OF THE ELEC-
TRICAL SEC-
TOR: HEALTH
AND SE-
CURITY
CONSUMER

EU25

Number of 
accidents and 
deaths of service 
users involving 
company assets, 
judicial decisions 
and settlements, as 
well as outstanding 
judicial cases 
related to diseases

Explanation of 
material themes 
and their limits
Management ap-
proach and its com-
ponents
Evaluation of the 
management ap-
proach

HUMAN RIGHTS

GRI 103: 
2016 MA-
NAGEMENT 
APPROACH

GRI 103-1

GRI 103-2

GRI 103-3

204

101

113

114 e 
115

114 e 
115

40, 114, 
115

x

x

x

x

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

HUMAN RIGHTS

GRI 407:
2016 
FREEDOM OF 
AS-SOCIA-
TION AND 
COLLEC-
TIVE BAR-
GAINING

GRI 407-1

Cases in which 
freedom of 
association 
and collective 
bargaining may
be violated

117

205

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

GRI 408: 
2016 CHILD 
LABOR

GRI 408-1

Operations and 
suppliers at risk of 
child labor

MATERIAL THEMES
HUMAN RIGHTS

COPEL does not assess the risks related to child labor, but 
actively manages and supervises labor contracts, which have 
clauses of commitment to comply with labor laws and combat 
this practice.

The Company’s confidential communication channel is 
open to complaints of irregularities or damages. If these 
irregularities are proven, managers are notified so that 
appropriate action is taken, including the application of 
administrative sanctions or even the offer of denunciation 
to the Ministry Public, if the illegal conduct departs from a 
contracted company.

All of the Company’s contracts with suppliers have clauses 
on social and environmental responsibility, in which a 
commitment is made not to employ children under the age of 
18 years for night work, dangerous or unhealthy, and under 
16 years of age for any work, except as an apprentice. It is 
also mandatory to incorporate the Global Compact Principles, 
in addition to other social commitments. Suppliers must 
also present the “Declaration of Social and Environmental 
Responsibility” in the qualification, this being one of the rules 
for judgement of the proposals.

115

x

206

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES
HUMAN RIGHTS

There is no formal assessment of COPEL and its subsidiaries 
of these risks in its operations and suppliers. To prevent this 
type of practice from occurring, COPEL adopts measures such 
as those on prevention of child labor mentioned in disclosure 
408-1. COPEL GeT, however, considers that activities that 
require the temporary housing of workers - especially in rural 
areas - for the implementation of Company’s projects, such 
as construction, assembly of electromechanical components, 
suppression of vegetation, environmental monitoring, etc.
In addition to the dormitories, it is necessary to provide 
dining rooms, bathrooms, lavatories, living areas, etc., whose 
requirements may be in disagreement with those established 
in Regulatory Norms, and may characterize
conditions analogous to slavery.

115

117

115

115

x

x

x

GRI 409: 
2016 
FORCED OR 
ANALOGUE 
TO SLAVE

GRI 409-1

Operations and 
suppliers with risk 
of occurrence of 
slave labor cases

GRI 411: 
2016 
RIGHTS OF 
INDIGENOUS 
PEOPLES

GRI 412: 
2016 HUMAN 
RIGHTS AS-
SESSMENTS

GRI 411-1

GRI 412-1

GRI 412-2

Cases of violations 
of the rights of 
indigenous and 
traditional peoples

Operations subject 
to analysis or
human rights
Training of 
employees 
in policies or 
procedures of
human rights

207

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

HUMAN RIGHTS

GRI 412: 
2016 HUMAN 
RIGHTS AS-
SESSMENTS

GRI 412-3

Investment 
agreements and 
contracts that 
include human 
rights clauses

ENERGY PLANNING AND DEMAND INCREASE

GRI 103: 
2016 MA-
NAGEMENT 
APPROACH

GRI 103-1

GRI 103-2

GRI 103-3

INDICATORS 
OF THE 
ELECTRICAL 
SECTOR: 
ORGANIC 
ZATIONAL
PROFILE

EU1

EU2

Explanation of 
material themes 
and their limits
Management ap-
proach and its com-
ponents
Evaluation of the 
management ap-
proach
Installed capacity, 
broken down by 
primary energy 
source and by regu-
latory system
Net energy produc-
tion, broken down 
by primary energy 
source and by regu-
latory system

115

51 e 52

51 e 52

40, 51, 
52

2, 144

2, 144

x

x

x

x

x

x

208

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Disclosure

Answers / Complementations / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

ENERGY PLANNING AND DEMAND INCREASE

EU6

Availability and 
reliability of electric 
energy

EU10

Planned capacity 
against projected 
energy demand in 
the long term, bro-
ken down by energy 
source and regulato-
ry regime

More information related to this indicator can be obtained in the 
social and environmental report of COPEL Distribuição, which 
implements the Energy Efficiency Program through the application 
of financial resources determined by Law No. 9,991 / 2000 and 
Normative Resolution Aneel No. 830/2018.
The Federal Government is responsible for planning the expan-
sion of the generation capacity of the National Interconnected 
System. However, in recent years, the Government has opted to 
prioritize cheaper sources, such as wind, solar and hydroelectric 
plants without reservation, which are intermittent and depend on 
conditions of the environment, such as rainfall, wind and solar 
ir-radiation to generate energy. The option for these sources has 
brought insecurity to the operation capacity of the SIN.

47

145

EU7

Demand Management 
Programs

For more information, access the Reports:
COPEL Generation and Transmission Social-Environmental and 
Economic-Financial Responsibility Report 

Social-Environmental and Economic-Financial Responsibility Report 
of COPEL Distribuição 

DIVERSITY

GRI 103-1

GRI 103-2

GRI 103-3

Explanation of 
material themes 
and their limits
Management ap-
proach and its com-
ponents
Evaluation of the 
management ap-
proach

51, 53, 
103

69 a 71

69 a 71

40, 69 a 
71

INDICATORS 
OF
ELECTRICAL 
SECTOR: 
AVAILABILITY 
AND
RELIABILITY

INDICATORS 
OF
ELECTRICAL 
SECTOR: MA-
NAGEMENT
OF THE DE-
MAND
DIVERSITY

GRI 103: 
2016 MA-
NAGEMENT 
APPROACH

x

x

x

x

x

x

209

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Disclosure

Answers / Complementation / Comments

Page re-
port

Omission

External 
verifica-
tion

MATERIAL THEMES

DIVERSITY

GRI 405: 
2016 
DIVERSI-
TY AND 
EQUALITY OF 
OPPORTUNI-
TY

GRI 405-1

GRI 405-2

Diversity of groups 
responsible for 
governance and 
employees
Proportion of 
basic salary and 
remuneration 
between men and 
women

MANAGEMENT OF FINITE NATURAL RESOURCES

GRI 103: 
2016 MA-
NAGEMENT 
APPROACH

GRI 301: 
MATERIALS 
2016

GRI 103-1

GRI 103-2

GRI 103-3

Explanation of 
material themes 
and their limits
Management ap-
proach and its com-
ponents
Evaluation of the 
management ap-
proach

GRI 301-1

Materials used, by 
weight or volume

GRI 301-2

GRI 301-3

Percentage of 
materials used from 
recycling
Products and 
their packaging 
recovered

This is the first time COPEL reports this indicator. The total 
weight of materials used was estimated. It was not possible 
for the 2018 report to make the separation of renewable or 
non-renewable materials.
Due to the nature of the activities, the major use in the 
provision of services is from heavy industry materials and 
therefore this dis-closure does not apply to COPEL.

It does not apply to COPEL.

34, 35, 
67, 68

72, 73

120 e 
121

120 e 
121

40, 120, 
121

133

x

x

x

x

x

x

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

MANAGEMENT OF FINITE NATURAL RESOURCES

GRI 302-1

GRI 302-2

Energy 
consumption within 
the organization
Energy 
consumption 
outside the 
organization

GRI 302-3

Energy intensity

GRI 302-4

Reduced energy 
consumption

GRI 302-5

Reductions 
in energy 
requirements for 
products and 
services

GRI 302: 
ENERGY 
2016

x

x

x

131, 132

131

131

131

131

It does not apply to the type of activity performed by COPEL 
Comercial and COPEL (Holding). Only COPEL DIS calculated 
the reductions obtained in the energy requirements, as shown 
below:

Diesel: increase of 3.76% in the distance traveled per l of fuel 
consumed
Gasoline: 1.73% increase in the distance traveled per liter of 
fuel consumed
Ethanol: 14.9% increase in the distance traveled per liter of 
fuel consumed

211

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Disclosure

Answers / Complementation / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

MANAGEMENT OF FINITE NATURAL RESOURCES

GRI 303-1

Total water 
withdraw-al by 
source

GRI 303: 
2016 WATER

GRI 303-2

GRI 303-3

GRI 304-1

GRI 304-2

GRI 304: 
2016 
BIODIVER- 
SITY

Water sources 
significantly 
affected by water 
withdrawal

Percentage and 
total volume of 
water recycled and 
reused
Own operating 
units, leased or 
managed in
protected areas
Significant impacts 
of activities, 
products and
services on 
biodiversity

129

The water consumption in the administrative headquarters 
comes from the municipal water supply company of the 
State of Paraná, Sanepar. Regarding the water used by the 
mills, the use is considered non-consumptive. According to 
the National Water Agency, non-consumptive use does not 
involve the direct consumption of water, as in the generation 
of hydroelectric energy, leisure, fishing and navigation (http: // 
www3.ana.gov. br / portal / ANA / water uses / other uses). 
Thus, the water used by COPEL's hydroelectric power plants 
does not significantly affect its water sources.

The percentage of water recycled and reused was not report-
ed because it is still reduced in relation to the total consump-
tion of the Company, not reaching 1%.

130

The table with all operating units in protected areas and other 
details required by disclosure is in Appendix 2.

138

136

x

x

x

x

x

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Disclosure

Answers / Complementations / Comments

Report 
page

Omission

External 
verifica-
tion

MATERIAL THEMES

MANAGEMENT OF FINITE NATURAL RESOURCES

GRI 304-3

Protected or 
restored habitats

GRI 304: 
BIODIVER- 
SITY 2016

GRI 304-4

Species included 
in the IUCN red 
list and in national 
conservation lists

The table with all protected and restored habitats and other 
details requested by the disclosure is in the Appendix 2
COPEL GeT: if the species evaluated does not fall into cate-
gories that denote some degree of extinction risk (Extinct in 
Nature, Extinct), or “ “Unclassified” (Insufficient Data and 
Not Evaluated), it is classified as “Safe or Not Worrisome”, 
abundant and widely distributed species are included in this 
category, when COPEL reports of studies on fauna and flora, 
these indicate species with some degree of threat. The Lesser 
Concern species only appear on the lists as records, but rarely 
come with an indication of its category and it is not possible 
to indicate all species under that classification.

142

COPEL DIS: to respond to this indicator, as data of the flora 
were considered the results of the reports of forest inventory 
of enterprises of lines high-voltage distribution grid, substa-
tions and medium voltage distribution grids elaborated in the 
year 2018. For the collection of fauna data, the simplified 
envi-ronmental high voltage distribution lines.

x

x

213

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Divulgação

Repostas/ Complementações/ Observações

TEMAS MATERIAIS

GERENCIAMENTO DE RECURSOS NATURAIS FINITOS

GRI 306-2

GRI 306-3

GRI 306-4

EU13

Total weight of 
waste by type and 
method of disposal
Total number 
and volume of 
significant leaks
Transport of 
hazardous waste

Biodiversity of 
compensation are-
as compared to 
biodiversity in af-
fected areas

GRI 306: 
2016 
EFFLUENTS 
AND WASTE

INDICATORS 
OF THE 
ELECTRICAL 
SECTOR: 
BIODIVER-
SITY

COPEL does not transport hazardous waste within the
terms of the Basel Convention.

The table with the details requested by the disclosure is in 
Appendix 2

Página 
do 
relatório

Omissão

Verifica- 
ção 
externa

134, 
135

136

x

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de Energia - Copel

Limited Assurance Report  
of the Independent Auditor  
on the GRI Standards Indicators
Contained in the 2018 Integrated Report 

Deloitte Touche Tohmatsu Auditores Independentes

INDEPENDENT AUDITOR’S LIMITED ASSURANCE REPORT  
ABOUT THE STANDARD GRI INDICATORS CONTAINED IN THE 2018 INTEGRATED REPORT

To the Directors and Shareholders  
of Companhia Paranaense de Energia - COPEL Curitiba - PR

Introduction

We were hired by the Administration of Companhia Paranaense de Energia - COPEL (“Company”) to present our limited assurance report on the 
compilation of information related to the “Global Reporting Initiative - GRI” indicators in its “Standard” version, contained in the Company’s 2018 
Integrated Report for the year ended December 31, 2018.

Responsibilities of the Company’s Management

The Company’s Management is responsible for the proper preparation and presentation of information on GRI indicators, contained in the 2018 
Integrated Report, in accordance with the criteria defined by GRI “Standard” and the internal controls that it determined as necessary to enable the 
preparation of such information, free from relevant material misstatement, whether caused by fraud or error.

Responsibility of the independent auditors

Our responsibility is to express a conclusion on the information related to the GRI indicators, contained in the 2018 Integrated Report, based on the 
limited assurance work carried out in accordance with Technical Communication - CT no. 07/12, approved by the Conselho Federal de Contabilidade 
- CFC (Federal Accounting Council – CFC), and elaborated based on NBC-TO-3000 - Assurance Assignment Other than Audit and Review, issued 
by the CFC, which is equivalent to the International Standard ISAE 3000, issued by the International Federation of Accountants - IFAC, applicable 
to non-historical information. These standards require compliance with ethical requests, including independence requirements, and that the work be 
performed with the objective of obtaining limited security that the information related to the GRI indicators, contained in the 2018 Integrated Report, 
taken jointly, are free from relevant distortions.

215

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Company and other professionals of the Company who are involved in the elaboration of information related to GRI indicators in the 2018 Integrated 
Report, as well as in the application of analytical procedures to obtain evidence that allows us to conclude in the form of limited assurance on the 
information taken as a whole. A limited assurance work also requires the execution of additional procedures, when the independent auditor becomes 
aware of matters that lead him / her to believe that related information to the GRI indicators, contained in the 2018 Integrated Report, taken together, 
may present relevant distortions.

The procedures selected were based on our understanding of the aspects related to the compilation and presentation of the information related to 
the GRI indicators, contained in the 2018 Integrated Report, and other working circumstances and our consideration of areas in which distortions 
could exist.

The procedures comprised:

a)  The  planning  of  the  work,  considering  the  relevance,  the  volume  of  quantitative  and  qualitative  information  and  the  operational  and  internal 
controls systems that served as the basis for the preparation of information related to GRI indicators, contained in the 2018 Integrated Report of 
the Company.

b)  Understanding  the  calculation  methodology  and  the  procedures  for  compiling  indicators  through  interviews  with  managers  responsible  for 
preparing the information.

c) Application of analytical procedures on quantitative information and inquiries about qualitative information and its correlation with the indicators 
released in the information related to GRI indicators, included in the 2018 Integrated Report.

d) Comparison of indicators of financial nature with the financial statements and / or accounting records.

The limited assurance work also included adherence to the guidelines and to the criteria of the GRI elaboration in its “Standard” version, applicable 
to the preparation of information related to GRI indicators, contained in the 2018 Integrated Report.

We believe that the evidence obtained in our work is sufficient and appropriate to provide a basis to our conclusion in a limited way.

Scope and limitations

The procedures applied in a limited assurance work are substantially less extensive than those applied in an assurance work which aims to express 
an opinion on the information related to the GRI indicators, contained in the 2018 Integrated Report.

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an opinion. If we had carried out a work for the purpose of expressing an opinion, we could have identified other issues and possible distortions 
that may exist in the information related to the GRI indicators, contained in the 2018 Integrated Report. Therefore, we do not express an opinion on  
this information.

Non-financial data are subject to more inherent limitations than financial data, due to the nature and diversity of the methods used to determine, 
calculate or estimate such data. Qualitative interpretations of materiality, relevance and accuracy of the data are subject to individual assumptions 
and judgments. Additionally, we do not perform any work on data reported for previous periods or future projections and targets.

It is worth mentioning that the assured indicators are those related to the material themes obtained in the materiality study of COPEL Holding,  
held in 2018.

Conclusion

Based on the procedures carried out and outlined in this report, nothing has come to our attention that would lead us to believe that the information 
related  to  the  GRI  indicators,  included  in  the  2018  Integrated  Report,  have  not  been  compiled,  in  all  material  aspects,  in  accordance  with  the 
guidelines defined by the GRI “Standards”.

Other subjects

Scope of assurance

The criterion for defining the scope of assurance consisted in the selection of indicators directly associated with the material aspects reported by the 
Company during the planning stage of the work, also excluding data and information of projects and initiatives in the Annex to the 2018 Integrated 
Report of the Company. Here are the indicators that were not subject to this assurance:

- Indicators related to “Emissions”: 305-1, 305-2, 305-3, 305-4, 305-5, 305-6 and 305-7.

- Indicators related to “Sector Supplement”: G4-EU3, G4-EU4, G4-EU13, G4-EU14, G4-EU19, DMA G4-EU20, G4-EU22, G4-EU23 and DMA G4-
EU24, G4-EU27, G4-EU28, G4-EU29 and G4-EU30.

-  Indicators related to “Occupational Health and Safety”: 416-1. Indicators related to “Human Capital”: 401-1, 401-2 and 404-2. 

- Indicators related to “Supply Chain”: 204-1. Indicators related to “Human Rights”: 407-1 and 411-1.

- Indicators related to “Management of Finite Natural Resources”: 306-3. 

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Guidelines and specifications

According to GRI guidelines in its “Standard” version, the Company declares to be in accordance with the “Core / Essential” specifications in its 
Integrated Report for the year ended December 31, 2018, which reports on the essential performance indicators and the supplement indicators of 
the energy sector.

Curitiba, June 17, 2019

DELOITTE TOUCHE TOHMATSU 
Independent Auditors
CRC no 2 SP 011609/0-8 “F” PR

Fernando de Souza Leite
Accountant
CRC no 1 PR 050422/0-3

Access the original Assurance Report here

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Relato Integrado Copel 2018

a p p e n d i x

Incorporation of the Global Compact Principles and ODS

The Company ratifies its commitment to the United Nations Global Compact and the Sustainable Development Objectives, 
and  presents  as  an  Appendix  to  this  Communication  of  Progress  (COP),  which  specifies  the  initiatives  developed  to 
implement the principles of the Global Compact and the ODS Throughout the publication of which this appendix is part, 
the results of these initiatives and the progress of their commitments in 2018 are also presented, which can be found in 
the GRI indicators reported by COPEL.

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PARTICIPATIONS AND POLICIES

PRINCIPLES AND OBJECTIVES, THEY 
RESPOND TO

Start / End Date

GLOBAL COMPACT

ODS

remuneration  and  personal  development 

Policies and Management Systems
Adherence  to  voluntary  commitments  in  the  effort  to  promote 
sustainability,  ethical  conduct  and  best  corporate  governance 
practices:  Global  Com-pact;  National  Movement  ODS  We  Can 
Paraná; Statement Call to Action for Governments in the Fight against 
Corruption; Business Pact for Integrity and against Corruption and 
Principles for Sustainable Executive Education (PRME).
Supply  Chain  Sustainability  Management:  aims  to  contribute  to 
the  development  of  suppliers,  establishing  parameters  linked  to 
sustainability proposing actions that promote and strengthen good 
practices along the supply chain.
Our  Energy  Program:  includes  the  acquisition  of  new  career 
opportunities, 
to 
performance.
Generation by renewable sources: compliance with the strategic and 
sustainability guidelines established for the generation business.
Ethical  Guidance  Board:  Appreciates  and  issues  guidance  on 
processes related to ethical conduct in the Company.
Moral  Harassment  Reporting  Commission:  aims 
to  provide 
information  on  allegations  of  moral  harassment  in  labor  relations 
within the Company.
Integrity  and  Portal  Compliance  Program:  a  set  of  internal 
mechanisms and procedures for integrity, auditing and incentive to 
report irregularities and in the effective application of codes of ethics 
and conduct, policies and guide-lines with the objective of detecting 
and  correcting  deviations,  fraud,  irregularities  and  unlawful  acts 
committed against the public administration, national or foreign.

1 to 10

16, 17

Several / Undetermined

1 to 10

16, 17

2008 / Undetermined

6

2013 / Undetermined

7, 8, 9

7, 17

Undetermined

1 to 10

5, 8, 16

2003 / Undetermined

1 to 10

5, 8, 16

2009 / Undetermined

10

16

2015 / Undetermined

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PARTICIPATIONS AND POLICIES

PRINCIPLES AND OBJECTIVES, THEY 
RESPOND TO

Start / End Date

GLOBAL COMPACT

ODS

Policies and Management Systems
COPEL's Transparency Portal: has the purpose of making information 
available in compliance with federal and state legislation.
Diversity Program: aims to raise awareness and mobilize the functional 
framework  aiming  at  the  promotion  of  equal  rights,  opportunities 
and recognition for all, as well as promoting and supporting internal 
actions  aligned  with  public  policies  and  movements  focused  on 
diversity.
Internal  Environmental  Commissions  -  CISAS:  act  as  multipliers  of 
sustainability  concepts,  enabling  the  identification  of  problematic 
situations  in  the  socio-environmental  aspect,  strengthening  the 
relationship with stakeholders.
COPEL  Corporate  University  -  UniCOPEL:  implementation  of 
Educational Planning and management of Leadership Development 
Programs, Post-graduate Master's and PhD and Languages.
Corporate  Climate  Change  Management  Program:  aims  to  discuss 
and deliberate actions related to the study of the effects of climate 
change,  implementation  of  COPEL's  Climate  Change  Policy  and 
voluntary commitments assumed,
Support for Public Policies and Management Improvement
Participation in the Brazilian Committee of the Global Compact and 
the National Movement ODS We Can Paraná.
Participation  in  the  Brazilian  GHG  Protocol  Program:  founding 
member

10

16

2014 / Undetermined

1 to 10

2, 5, 8 10, 16, 
17

2014 / Undetermined

1, 2, 6, 7, 8, 9, 10

12, 13

2012 / Undetermined

1, 2, 7, 8, 9

16, 17

2007 / Undetermined

1, 2, 7, 8, 9

11, 13, 17

2011 / Undetermined

1 to 10

1, 2, 7, 8, 9

16, 17

11, 13

2016 / Undetermined

2008 / Undetermined

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PROJECTS / PROGRAMS / MANAGEMENT SYSTEMS / 
PARTICIPATIONS AND POLICIES

PRINCIPLES AND OBJECTIVES, THEY 
RESPOND TO

Start / End Date

GLOBAL COMPACT

ODS

Policies and Management Systems
Participation  in  organizations  that  discuss  and  promote  energy 
efficiency:  Assoc,  Bras,  Electric  Energy  Concessionaires,  Energy 
Planning  Company,  As-soc,  Independent  Power  Producers,  Assoc, 
Bras,  Electric  Power  Generation  Companies,  Assoc,  Bras,  Electric 
Energy Distributors , Assoc, Bras, Large Electric Power Transmission 
Companies,  Bras  Committee  of  Large  Dams,  Regional  Council  of 
Engineering, Architecture and Agronomy of PR, FUNCOGE,
Participation in associations that discuss and promote environmental 
improvements: Paranaense Forum Agenda 21, Federation of Industries 
of Paraná, Interinstitutional Commission of Environmental Education 
of the Na-tional Program of Environmental Education, Committees of 
Basins of the State of Paraná, Committee of Environment of the Cigré, 
Regional Council of Engineering, Architecture and Agronomy of the 
State of Paraná, Trash and Citizenship Forum (Lixo e Cidadania) PR, 
Paranaense Forum of Climate Change, Environmental Committees of 
the PR Public Prosecution Service.
Participation in the Paraná Council of Corporate Citizenship - CPCE, 
for joint promotion of social responsibility in the State of Paraná.
Voluntary  participation  in  the  Competitive  Paraná  Movement  and 
in examining boards of the prizes: National Quality, MPE Brazil and 
Paranaense Quality in Management.
Integrated  Water  and  Soil  Management:  a  partnership  between 
COPEL, Sanepar and Secretariats of the State, whose purpose is to 
create synergy between the actions carried out in the hydrographic 
basins and to promote the improvement of water quality and availability 
through  improved  use,  proper  management  and  conservation  soil, 
water and forests.
Cities  Program  of  the  UN  Global  Compact:  since  November  2017, 
COPEL  has  been  the  seat  and  coordination  of  the  United  Nations 
Cities Program Center for the Southern Region of Brazil, in conjunction 
with  the  State  Council  for  Economic  and  Social  Development  of 
Paraná - CEDES and Autonomous Social Service Paraná city.

1 to 10

6, 7, 15

Several / Undetermined

7, 8, 9

6, 15, 17

Several / Undetermined

1 to 10

16, 17

2005 / Undetermined

1 to 10

2000 / Undetermined

1, 2, 7, 8, 9

6, 15, 17

2010 / Undetermined

1 to 10

11, 17

2017 / Undetermined

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PARTICIPATIONS AND POLICIES

PRINCIPLES AND OBJECTIVES, THEY 
RESPOND TO

Start / End Date

GLOBAL COMPACT

ODS

Policies and Management Systems
Social and Environmental Programs, Projects and Initiatives
Program for the collection of donations to welfare entities and social 
service institutions, not for profit and of collective interest, through 
the invoicing of energy.
Annual donation, through tax incentives, to the Fund for the Rights 
of  Children  and  Adolescents  -  FIA,  Rouanet  Law,  the  Elderly  Law, 
Sports Promotion Law, PROFICE, PAIC, PRONON and PRONAS.
Corporate Volunteer Program - Electricity: program allows employees 
to  use  up  to  four  hours  per  month  for  the  execution  of  voluntary 
work.
Choral: it promotes the integration of employees, the quality of life 
at work, the development of culture and music education, as well 
as the appreciation of COPEL's brand in relation to the community.
Support room for breastfeeding and reduction of the working day: 
comfortable  and  cozy  place  where  the  mother  can  withdraw  and 
store the milk to timely offer for her child.
Energy Cultivation Program: the objective is to implement community 
gar-dens  in  the  safety  bands  of  COPEL's  electricity  grids,  in 
partnership with municipal governments and residents' associations.
Corporate  Accessibility  Program:  aims  to  make  the  Company 
adaptable in the issues of accessibility.
Eco-efficiency  Program:  concentrates  the  several  eco-efficiency 
initiatives  developed  at  COPEL  in  a  single  program  operating  as  a 
hub, interconnecting them, strengthening them, empowering them, 
and enabling new ways of doing business.
EducaODS Program: aims to train and develop professionals, formal 
and informal leaders of COPEL, on issues related to sustainability.

1 to 10

1, 10, 17

1999 / Undetermined

1, 2, 5

1

2006 / Undetermined

1, 2, 4, 5, 7, 8

10, 16, 17

2001 / Undetermined

6

1, 2, 6

3

3

2010 / Undetermined

2016 / Undetermined

1, 7, 8, 9

2, 10, 11, 12, 
17

2009 / Undetermined

1, 2, 6

11, 16, 17

2007 / Undetermined

7, 8, 9

6, 8, 12, 13

2014 / Undetermined

1 to 10

4, 12, 13

1998 / Undetermined

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PARTICIPATIONS AND POLICIES

PRINCIPLES AND OBJECTIVES, THEY 
RESPOND TO

Start / End Date

GLOBAL COMPACT

ODS

Policies and Management Systems
Susie Pontarolli Sustainability Trophy: aims to recognize and support 
initiatives  that  aim  to  contribute  to  the  promotion  of  sustainable 
development and improvement of quality of life.
Fraternal  Light  Program:  Government  of  Paraná  Program  that 
performs the payment of the bills of consumers enrolled in the Social 
Tariff  of  Electric  Energy,  provided  that  the  consumption  does  not 
exceed 120 kWh.
Morar  Bem  Paraná  Program:  in  partnership  with  the  Housing 
Company of Paraná - Cohapar - housing program for families with 
monthly income of up to six national minimum wages.
Night  Rural  Tariff  Program:  incentive  to  increase  agricultural 
production,  for  poultry  farmers  and  swine  farmers,  by  means  of 
tariff discount for consumer units classified as rural, served in low 
voltage.
Night  Irrigation  Program:  stimulation  of  the  use  of  irrigation  to 
increase agricultural and poultry production, as well as improvement 
of the quality of life in rural areas, tariffs and equipment subsidized 
to rural consumers.
Energy Efficiency Program: focused on the efficient use of electricity 
in residential, industrial, commercial and public facilities, located in 
the concession area of COPEL.
Paraná  Citizen  Program:  promoted  by  the  Special  Secretariat  for 
Community  Relations,  with  the  objective  of  offering  free  services 
that promote citizenship and social inclusion, COPEL participates in 
providing services about its services and guidelines on the safe and 
efficient use of electric energy.

1 to 10

10, 16, 17

2012 / Undetermined

1, 2, 4, 5, 10

1, 7, 11, 17

2003 / Undetermined

1, 2, 4, 5, 10

1, 7, 11, 17

2003 / Undetermined

1, 2, 4, 5, 8

11, 17

2007 / Undetermined

1, 2, 8

8, 11, 17

2003 / Undetermined

1, 2, 8

7

2000 / Undetermined

1, 2, 4, 5, 6, 10

1, 7, 10, 17

2003 / Undetermined

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PARTICIPATIONS AND POLICIES

PRINCIPLES AND OBJECTIVES, THEY 
RESPOND TO

Start / End Date

GLOBAL COMPACT

ODS

Policies and Management Systems
Paraná Digital Program: digital inclusion in public education, through 
the connection of state schools to the Internet, in partnership with 
the State Government and Education Department, with priority for 
low IDH localities.
Paraná  Connected  Program:  the  initiative  provides  access  to 
the  internet  in  fiber  optics  at  popular  prices  and  a  speed  of  1 
Mbps,  according  to  the  Broad-band  State  Plan,  despite  not  being 
commercialized since 2017, the customer base is maintained.
State  Broadband  Plan  -  PEBL:  aims  to  disseminate  cheap  Internet 
access to all municipalities in Paraná, city halls and providers that 
adhere to the communication services plan assume a commitment 
to provide a popular Internet access service.
Social Energy Electricity Tariff: established by Law 10,438 / 2002, 
it  offers  dis-counts  on  electric  power  consumption,  up  to  a  limit 
of  220  kWh,  to  families  enrolled  in  the  Single  Registry  of  Social 
Programs of the Federal Government, provided that the other criteria 
set forth in the Resolution Aneel 414/2010.
Project  More 
implementation,  expansion  and 
consolidation  of  social  investment  projects  and  programs  for  the 
community.
Smart grid project: installation of 2,000 telemetering points in the 
urban area of Curitiba and 1,000 points in the rural area of Colombo 
and Bocaiúva do Sul, the reading is done hourly making it possible 
to detect errors, lack of energy and obtain reading for billing without 
displacements.
Telemetering: it allows the automated collection of data in real time 
(on  time),  optimizing  the  process  in  view  of  the  precision  in  the 
collection, treatment and availability of data, also for clients, via the 
Internet.

than  Energy: 

1, 2, 4, 5, 6, 10

1, 9, 11

2003 / Undetermined

1, 2, 4, 5, 6, 10

1, 9, 11

2010 / Undetermined

1, 2, 4, 5, 6, 10

1, 9, 11

2010 / Undetermined

1, 2, 4, 5, 6, 10

1, 7, 11

2002 / Undetermined

1, 2

1, 7, 10, 11, 16, 
17

2014 / Undetermined

1, 2, 7, 8, 9

7, 9, 13, 17

2015 /

8, 9

7, 9, 13

2010 / Undetermined

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PARTICIPATIONS AND POLICIES

PRINCIPLES AND OBJECTIVES, THEY 
RESPOND TO

Start / End Date

GLOBAL COMPACT

ODS

Policies and Management Systems
Illuminating  Generations  Project:  lectures  for  students  of  the  4th 
year of Elementary School in public schools, with an informative and 
preventive nature regarding the conscious and safe use of electric 
energy,  use  of  natural  resources  (energy  and  water)  and  correct 
disposal of waste.
More Clic Rural Program: improvement of the quality of electricity 
supply in the rural area, focusing on agricultural activities integrated 
with production processes sensitive to interruptions.
Solidarity Invoice: incentive to customers who choose to receive the 
invoice by e-mail, each adhesion to COPEL donates R$1.00 to the 
APAEs of the State of Paraná.
Integrated  Citizenship  and  Development  Actions  Program  -  UPS 
Citizenship:  integrated  actions  of  urban  development  and  social 
promotion,  and  rescue  of  citizenship  in  the  areas  of  installation 
of  the  Paraná  Seguro  Units  (UPS)  are  carried  out,  the  initiative  is 
developed in partnership with agencies and entities of the federal, 
state,  municipal,  and  civil  society  organizations  that  contribute  to 
improving public safety and development socioeconomic.
Corporate  Waste  Management  Program:  aims  to  implement  and 
systematize the best waste management practices, so that all waste 
generated is treated or disposed of correctly, so as not to harm the 
environment.
Collective  Solidarity  Collection:  it  has  as  objective  to  destine  the 
solid administrative waste to associations of collectors of recyclable 
materials, contributing with the social inclusion and the environment.
PREVENTION: public awareness of the importance of caring for pets 
to  prevent  accidents  with  COPEL  and  Sanepar  readers  and  post-
men.

1, 2

4

1970 / Undetermined

1, 2, 7, 8, 9

7, 11

2015 / Undetermined

1, 2

10, 12, 17

2015 /

7, 8, 9

7, 11, 17

2013 / Undetermined

7, 8, 9

8, 11, 12

2006 / Undetermined

7, 8, 9

1, 10, 11

2009 / Undetermined

7, 8, 10

4

2015 / Undetermined

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PARTICIPATIONS AND POLICIES

PRINCIPLES AND OBJEC-TIVES, THEY 
RESPOND TO

Start / End Date

GLOBAL COM-PACT

ODS

Policies and Management Systems
Urban  Forests  Program:  works  with  municipalities  to  plan  the 
afforestation  of  public  roads,  contributing  to  the  environmental 
improvement  of  cities  and  reducing  interruptions  in  energy  supply 
caused by the conflict between vegetation and electric systems.
Riparian  Forest  Program:  aims  to  recover  natural  environments 
surrounding the reservoirs of the plants and other areas of interest 
of the Company.
Ichthyofauna  Monitoring  and  Resettlement  Program:  its  objective 
is  to  monitor  and  repopulate  the  Company's  reservoirs  and  rivers 
where COPEL's ventures exercise some influence.
Experimental  Station  of  Ichthyology  Studies:  study  and  reproduce 
species suitable for repopulation of rivers and reservoirs of Paraná.
Control of invasive and / or exotic species: monitoring and control of 
invasive and / or exotic species of fauna and flora.
Recovery of degraded areas: monitoring and recovery of degraded 
areas.
Forestry Garden: objective is the production of seedlings suitable for 
application in other programs of the Company.
Botanical Garden: has exotic ornamental plant species, for conserva-
tion purposes and also shelter col-lections and research plants.
Iguaçu  Regional  Museum:  presents  the  social,  cultural  and 
environmental characteristics of the populations that have occupied 
the  banks  of  the  Iguaçu  River.  It  maintains  a  collection  from  the 
programs of Archaeological Salvage and Cultural Memory and Sci-
entific Utilization of Flora and Fauna in the implantation of the UHE 
Governador Ney Braga.

7, 8, 9

11, 15, 17

2008 / Undetermined

7, 8, 9

6, 15

2006 / Undetermined

7, 8, 9

7, 8, 9

7, 8, 9

7, 8, 9

7, 8, 9

7,8,9

6, 15

6, 15

15

15

15

15

1993 / Undetermined

1992 / Undetermined

2000 / Undetermined

1999 / Undetermined

1973 / Undetermined

2010 / Undetermined

7, 8, 9

4, 10, 11

2000 / Undetermined

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PROJECTS / PROGRAMS / MANAGEMENT SYSTEMS / 
PARTICIPATIONS AND POLICIES

PRINCIPLES AND OBJEC-TIVES, THEY 
RESPOND TO

Start / End Date

GLOBAL COMPACT

ODS

Policies and Management Systems
Life Cycle Analysis: tool that quantifies the environmental impacts 
of  a  certain  product  or  service.  Composed  of  categories  such  as: 
greenhouse gas emission - GEE (GHG), acidification, eutrophication, 
toxicity, consumption of natural resources and depletion
of the ozone layer.

Reverse Logistics: plan, recommend and structure actions
regarding  the  subject,  within  the  scope  of  the  Corporate  Waste 
Management Program.

Internet  Program  Without  Bullying  -  the  project  aims  to  raise  the 
awareness of children and young people in the 7th, 8th and 9th years 
of  elementary  schools  in  Paraná,  to  the  problem  of  cyberbullying, 
through the awareness lectures. It seeks to obtain the commitment 
of the students not to practice and report cases of bullying, as well 
as instruct teachers to detect cases and know what to do.

7, 8, 9

7, 8, 12, 13

2015 / Undetermined

7, 8, 9

12

20145 / Undetermined

1, 2

 4, 17 

Access the other appendixes of the Integrated Report.

229

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