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Companhia Paranaense de Energia (COPEL)

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FY2021 Annual Report · Companhia Paranaense de Energia (COPEL)
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INTEGRATED
REPORT
2021

ESG,
OUR
COMMOM
FUTURE

SUMMARY

Message from the President

About the Report Material

Topics

Macroeconomic Context

Regulatory Context

Sustainability

Management Copel

Voluntary Commitments 
and the SDGs

Companhia 
Paranaense de Energia

Corporate Structure

Business Model

Acknowledgments

Strategic Framework

Governance Practices

Governance Structure

Nomination and 
Performance

Assessment of 
Members of the Bodies

Integrity

Risk management

Regulatory

Environment

Natural capital

Social and Relationship 
Capital

Human Capital

Intellectual Capital

Infrastructure Capital

Financial Capital

Pandemic

Global Compact 

Development Goals

GRI Annexes

INTRODUCTION

Message from the President
About the Report
Material Topics

Message from the President

  |  GRI 102-14 |

In 2021, people and companies around the world needed to remain 
resilient. The coronavirus pandemic continued to claim lives and 
challenge economic activities. It was necessary to join forces and 
invest in science, technology, medicine, and solidarity to save lives 
and start the economic recovery. At Copel, the combination of 
consistent planning with solid values and the commitment of people 
contributed to the achievement of excellent results.

In 2021, we invested R$2.1 billion in  
energy generation, transmission, and 
distribution works. The energy distribution 
sector in Paraná alone invested  
R$ 1.6 billion.

Even in the face of this scenario, we focus our efforts on serving our 
4.9 million customers with quality, taking care of people inside and 
outside the company, protecting the environment and generating value 
for society. At the same time, we have taken firm steps in search of 
increasingly solid and transparent governance practices. 

Throughout the year, we strengthened our strategy of investing in the 
electricity sector, reaping good results and providing quality service to 
our customers. We concluded the sale of Copel Telecom and started 
the process of future divestment in Compagas. We also adhered to 
the renegotiation of hydrological risk, which financially compensated 
generators in the free market for the lack of energy resulting from 
water scarcity.

In 2021, we invested R$2.1 billion in energy generation, transmission, 
and distribution works. The energy distribution sector in Paraná alone 
invested R$ 1.6 billion. Part of this amount was allocated to the Paraná 
Tri-phase Program, through which 6,515 kilometers of new three-phase 
networks were built in more than 200 municipalities.

At the same time, we made progress in implementing the Smart 
Electricity Network, the largest distribution network modernization 
program in Latin America. In 2021, 185,372 smart meters were installed 
in 54 municipalities in Paraná. At the end of the year, we launched the 
Cada Cliente Importa Program, which provides a package of maintenance 

4

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTIn pursuit of a green and 
responsible economy, 
we launched the Carbon 
Neutrality Plan – a series 
of actions aimed at 
neutralizing greenhouse gas 
emissions by 2030.

actions, with technology and new tools, 
to minimize lasting individual interruptions, 
going beyond regulatory requirements.

In the generation area, Copel continued to 
expand its renewable energy park. The Bela 
Vista Small Hydroelectric Power Plant (SHP) 
was put into operation, with 29 megawatts 
(MW) of installed power. The energy 
generated already supplies 100,000 people. 

We are focusing our generation investments 
on renewable sources. In Rio Grande do 
Norte, we started the construction of the 
Jandaíra Wind Complex: there will be 26 
wind turbines divided into four wind farms, 
with 90.1 MW of installed power – enough 
to meet the consumption of around 250,000 
people. At the end of the year, we acquired 
the Vilas Wind Power Complex, with 186.7 
MW of installed capacity, in synergy with the 
assets we already own. Considering the parks 
operating and under construction, we add up 
to 920.22 MW of generating capacity in that 
state, 100% wind power.

In the transmission area, the completion 
of the 525 kV Blumenau-Curitiba East line, 
with a length of 144.5 km, contributed to 
strengthening the electrical system in Paraná 
and the Southern Region as a whole.

Copel’s operations throughout Brazil were 
crowned by the growth of Copel Mercado 
Livre, an energy trading subsidiary that, in 
April, became the largest national trader 
in terms of volume of energy sold and 
purchased and, since then, has remained in 
the top positions.

Historically concerned with society, in 
2021, Copel intensified its actions aimed at 
innovation and the ESG agenda. The Copel 
Volt program has selected and is funding 
5 startups that will develop products and 
services in the energy area and strengthen 
Copel’s position in the innovation ecosystem.

In search of the best governance practices, 
in December, we became part of the special 
Level 2 listing segment of the Brazilian stock 
exchange - B3. We are the only company 
in the electricity sector to simultaneously 
integrate the Corporate Sustainability (ISE), 
Carbon Efficient (ICO2) and Great Place to 
Work (IGPTW) indexes, all from B3.

Ratifying the voluntary commitment to 
the United Nations Global Compact, we 
are carrying out our activities with the 
aim of helping to achieve the Sustainable 
Development Goals. The main focus is on 
those related to the company’s main areas 
of activity, such as SDG 7 - clean and 
affordable energy.

5

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTexample is the release of and charities in 
Paraná that made R$ 30 million available 
for energy efficiency projects in the sector. 
The initiative is part of the Energy Efficiency 
Program (PEE) of the National Electric 
Energy Agency (Aneel).

Internally, the Company took firm steps to 
be even more productive and efficient. The 
new encouraged dismissal program had 461 
adhesions and will save R$ 154 million per 
year in personnel expenses. 

Brazilian Association of Energy Distributors 
(Abradee). The Company also won the best 
customer evaluation and economic-financial 
management categories.

By the end of 2021, the results achieved by 
the company demonstrate the importance of 
work focused on productivity and customer 
satisfaction. At the same time, it reflects 
Copel’s commitment to contributing to the 
preservation of the environment and the 
development of society. 

The first cycle of the company’s meritocracy 
program was also concluded, which associates 
variable remuneration with the achievement 
of clear and objective goals for all employees, 
which, for the next cycle, will incorporate the 
ESG performance indicator. At the same time, 
a new version of the performance management 
program began to take effect, structured 
around well-defined competencies, aimed at 
developing high-performance teams.

The company’s concern with customers 
was also recognized. Copel won the award 
for best distributor in Brazil, granted by the 

These results inspire the company’s 
performance in 2022, when Copel will 
invest more than R$ 2 billion, of which R$ 
1.634 billion (79%) in the energy distribution 
sector - the largest volume of investments 
in this segment in the history of Paraná. 
Copel believes that the present effort, 
permeated by profitable investments, good 
corporate governance practices, socio-
environmental responsibility and focus on 
customers, summarizes the best formula for 
an increasingly sustainable future for the 
company, for Paraná and for Brazil.

6

In search of a green and responsible 
economy, we launched the Carbon 
Neutrality Plan – a series of actions with 
the objective of neutralizing greenhouse 
gas emissions by 2030. In addition, for the 
second year in a row we won the “Gold 
Seal” of the Brazilian GHG Protocol, highest 
certification level of the main tool used  
in the country to understand, quantify,  
and manage an organization’s greenhouse 
gas emissions.

These actions demonstrate that it is 
possible to be economically sustainable 
and, at the same time, act with social and 
environmental responsibility. A salutary 

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTAbout the report

  |  GRI 102-1  |

This is the 2021 Integrated Report of Companhia Paranaense de 
Energia – Copel, on the Company’s performance in the period 
between January 1 and December 31, 2021. The document brings 
together the financial information required by current legislation, 
presents the business model and the performance in human, 
intellectual, social and relationship, natural, infrastructure and 
financial capital. GRI 102-50 

The most recent previous report was published in 2021, referring to 
the 2020 financial year. The publication cycle is annual. GRI 102-51, 102-52

The accounting data, from the Financial Statements, correspond 
to Copel Holding, its wholly owned and Subsidiaries. Non-
accounting data include Copel (Holding) and its wholly owned 
subsidiaries Copel Geração e Transmissão S.A., Copel Distribuição 
S.A., Copel Telecomunicações S.A., Copel Comercialização 
S.A., and Copel Serviços S.A., indicating, when applicable, any 
inclusion or exclusion.

Copel’s Integrated Report is organized into two parts, the first 
presenting the Company’s business and the second on the 
performance of capital and its ability to generate value. The 
document was evaluated by the Sustainable Development Committee 
(CDS) and submitted for approval by the Gathered Board (Redir) and 
the Board of Directors (CAD) before being published. GRI 120-32

7

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTAssumptions adopted for the preparation of the Integrated 
Report 2021

•  Principles of the Global Reporting Initiative (GRI) – Standards and 
indicators of the electricity energy sector supplement, available in 
the G4 version. This report was prepared in accordance with the 
GRI Standards in the “Essential” option; GRI 102-54

Other Copel reports

•  Management Report and Financial Statements

•  20F Report

•  Indicators specifically requested by the National Electric Energy 

Agency (Aneel) in its Electric Sector Accounting Manual;  

GRI 102-54

•  Copel Geração e Transmissão’s Social-
Environmental and Economic-Financial 
Responsibility Report

•  International Financial Reporting Standards - IFRS guidelines, 

considered in the information from the Financial Statements;

•  Copel Distribuição’s Socio-environmental and 
Economic-Financial Responsibility Report

•  International Integrated Reporting Council (IIRC) Integrated 

•  Copel’s Materiality Report

Reporting Framework;

•  Communication of Progress in relation to the commitments 
assumed with the United Nations (UN) Global Compact;

•  Provision of Law No. 13.303 (State-owned Companies Law), of 

June 30, 2016, which establishes, in its article 8, item IX, the 
annual disclosure of an integrated or sustainability report;

•  Principles for Responsible Executive Education (PRME), the 

United Nations (UN) global platform for voluntary engagement, 
which influence the performance of UniCopel, Copel’s corporate 
education area.

Check them out at www.copel.com

To express questions or suggestions about this 
report, contact: GRI 102-53

Governance, Risk and Compliance Board - DRC
Governance and Sustainability Superintendence - SGS

  E-mail: relato.integrado@copel.com

8

INTRODUCTIONCOPEL 2021 INTEGRATED REPORT 
 
Materiality

GRI 102-21, 102-29

The material topics for Copel, 
relevant to the activity and 
to the interested parties, 
are used as a basis for the 
performance report at each 
cycle and as support for the 
Strategic Planning process, 
being, therefore, fundamental 
for the conduction of the 
Company’s business, in addition 
to considering the Sustainable 
Development Goals (SDGs).

For the cycle referring to 2021, 
a new materiality process 
was carried out following the 
premises of the GRI Standards 
and the structure of the IIRC 
Integrated Report, with the 
following steps:

1

analysis of Copel’s 
material topics for 
the 2020 cycle

2

survey of relevant topics for the 
sector, according to sustainability 
performance assessments, as well  
as ESG standards and guidelines

3

analysis of the 
materiality of national 
and international peers

6

identification of positive 
and negative impacts of 
the Company’s operations, 
according to intensity, 
probability, and frequency

5

sensitive topics, 
according to a 
media study

4

analysis of Copel’s 
corporate documents 
(Strategic Planning,  
Risk Matrix, etc.)

7

survey with stakeholders 
to prioritize topics for each 
business segment

8

consolidation of results 
and grouping of topics by 
management processes

9

analysis of the study 
results by the wholly 
owned subsidiaries.

10

approval by the responsible Governance Bodies (approval by the 
Gathered Board, analysis by the Sustainable Development Committee, 
and Approval by the Board of Directors.

9

INTRODUCTIONCOPEL 2021 INTEGRATED REPORT 
As a result of the materiality process, the number of topics went 
from ten to eight. The themes “Economic and Financial Performance,” 
“Operational Efficiency” and “Customer Satisfaction” were 
maintained. Some topics were unified, given the similarity of the 
management processes, such as the topics “People Management” and 
“Occupational Health and Safety,” and “Environmental Management” 
and “Climate Changes.” The topic “Corporate Governance” was unified 
with the topic “Risk Management,” with the inclusion of a new topic, 
“Cybersecurity.” The topic “Regulatory Environment” is addressed 

within the governance practices. The theme “Communities and Social 
Investment” was renamed to “Social Responsibility,” attributing a 
greater scope to the topic. A new topic “Transformation of the Energy 
Sector” was included. GRI 102-49

In order to achieve synergy with Copel’s Strategic Planning process, 
the results of the 2021 Materiality Process will be valid for 2 years 
(2021 and 2022) and may be reassessed if necessary. The next 
materiality process will be carried out in 2023.

10

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTCopel 2021 Corporate Material Topics

Material topics for Copel 
| GRI 102-44, 102-46, 102-47 |

Material Aspects GRI Standards

Inside limits

Outside limits

Corporate governance, risk 
management and cybersecurity

General standard risk management and corporate governance 
indicators not required for reporting in the Essential option:  
102-15 and 102-17 to 102-39

Financial implications and other climate change risks and 
opportunities (201-2)

Anticompetitive behavior (206-1)

Public policy (415-1)

Customer privacy (418-1)

Socioeconomic compliance (419-1)

Economic-financial performance

Economic-financial performance (201-1, 201-3, 201-4)

Operational efficiency

Organizational profile (EU2)

Availability and reliability (EU6)

Demand management (EU7)

Research and development (EU8)

Planned capacity against projected long-term energy demand 
(EU10)

System efficiency (EU11)

Legend

COPEL 
(OPERATIONS)

EMPLOYEES

GOVERNMENT

REGULATORY 
BODIES

SUPPLIERS

COMMUNITY

CUSTOMERS 

 DIRECT IMPACT
 INDIRECT IMPACT
 NO IMPACT

11

INTRODUCTIONCOPEL 2021 INTEGRATED REPORT  
   
  
  
  
  
 
   
  
  
  
  
 
 
   
  
  
  
  
  
Material topics for Copel 
| GRI 102-44, 102-46, 102-47 |

Operational efficiency

Material Aspects GRI Standards

Inside limits

Outside limits

Losses in transmission and generation (EU12)

Power supply interruptions (EU28)

Average duration of interruptions (EU29)

Average plant availability factor, broken down by energy source 
and regulatory system (EU30)

Customer satisfaction

Organizational profile (EU3)

Transformation of the electricity 
sector

Environmental management and 
actions against climate change

Access (EU23, EU26, EU27)

Provision of information (EU24)

Consumer Units (EU2)

Availability and reliability (EU6)

Research and development (EU8)

System efficiency (EU11, EU12)

Access (EU30)

Materials (301-1, 301-2)

Energy (302-1 to 302-5)

Water and effluents (303-1 to 303-5)

Biodiversity (304-1 to 304-4)

Legend

COPEL 
(OPERATIONS)

EMPLOYEES

GOVERNMENT

REGULATORY 
BODIES

SUPPLIERS

COMMUNITY

CUSTOMERS 

 DIRECT IMPACT
 INDIRECT IMPACT
 NO IMPACT

12

INTRODUCTIONCOPEL 2021 INTEGRATED REPORT 
   
  
  
  
  
  
 
   
  
  
  
  
   
   
   
  
  
  
  
  
  
   
  
  
  
  
Material topics for Copel 
| GRI 102-44, 102-46, 102-47 |

Material Aspects GRI Standards

Inside limits

Outside limits

Environmental management and 
actions against climate change 

GHG emissions (305-1 to 305-7)

Waste (306-1 to 306-5)

Environmental assessment of suppliers (308-1, 308-2)

Biodiversity (EU13)

Employment (401-1 to 401-3)

Labor relations (402-1)

People management and 
occupational health and safety

Training and education (404-1 to 404-3)

Diversity and equal opportunity (405-1, 405-2)

Occupational health and safety (403-1 to 403-10)

Non-discrimination (406-1)

Freedom of association and collective bargaining (407-1)

Availability of skilled labor (EU14)

Percentage of employees eligible for retirement in the next 5 and 
10 years (EU15)

Employment (EU16 and EU18)

Social responsibility 

Market presence (202-1, 202-2)

Legend

COPEL 
(OPERATIONS)

EMPLOYEES

GOVERNMENT

REGULATORY 
BODIES

SUPPLIERS

COMMUNITY

CUSTOMERS 

 DIRECT IMPACT
 INDIRECT IMPACT
 NO IMPACT

13

INTRODUCTIONCOPEL 2021 INTEGRATED REPORT 
 
 
  
   
  
  
  
  
 
   
  
  
  
  
 
 
  
   
  
  
  
  
Material topics for Copel 
| GRI 102-44, 102-46, 102-47 |

Material Aspects GRI Standards

Inside limits

Outside limits

Indirect economic impacts (203-1, 203-2)

Purchasing practices  (204-1)

Child labor (408-1)

Forced labour and mordern slavery or slave-like labor (409-1)

Social responsibility

Rights of indigenous peoples (411-1)

Human rights assessment (412-1 to 412-3)

Local communities (413-1, 413-2)

Social assessment of suppliers (414-1, 414-2)

Local communities (sector – EU19, EU22)

Contingency plans and disaster and emergency response (EU21)

Consumer health and safety  (EU25)

Legend

COPEL 
(OPERATIONS)

EMPLOYEES

GOVERNMENT

REGULATORY 
BODIES

SUPPLIERS

COMMUNITY

CUSTOMERS 

 DIRECT IMPACT
 INDIRECT IMPACT
 NO IMPACT

14

INTRODUCTIONCOPEL 2021 INTEGRATED REPORT  
   
  
  
  
  
 
Material Topics

Economic-financial performance 

GRI 103-1, 103-2, 103-3

Copel is committed to providing due return to its stakeholders 
on its operational and financial performance, adequately 
remunerating the capital invested and maintaining the financial 
capacity necessary for the maintenance of its activities and 
sustainable growth.

In this way, the economic-financial performance is directly 
related to Copel’s value creation strategy, as well as to its 
perpetuity, defining not only where the company wants to go, 
but also the means that will be used and the path to be followed 
to achieve the goals. Its indicators allow assessing the degree 
of success obtained with the capital invested and identifying the 
determining factors for the economic result, guiding decision-
making to improve the Company’s efficiency.

This result has a direct impact on management, directing, for 
example, the decision to invest resources or external funding; the 
ability to maintain and expand the business; the need for continuity 
or review of strategies for manageable cost efficiency; the decision 
of investors and shareholders; and monitoring of financial risk, 
including the ability to pay debts and obligations to financial 

15

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTCopel is committed to 
providing its stakeholders 
with a proper return 
on its operational and 
financial performance, 
adequately remunerating 
the capital invested and 
maintaining the financial 
capacity necessary for the 
maintenance of its activities 
and sustainable growth.

institutions, suppliers, employees, the Union, 
the State, municipalities, and shareholders.

Copel’s economic-financial management, 
considering the statutory competence of the 
Finance and Investor Relations Department, 
is guided by the set of internal policies 
and rules and financial market laws and 
regulations. Such management is carried out 
through a set of methodologies, processes, 

procedures, and controls, starting with the 
annual cycle of the Strategic Planning and 
Budget Proposal, which result in objectives, 
plans and financial goals for the following 
year, for the Company and its business, 
considering the requirements of the 
interested parties.

To this end, a Management Agreement is 
established between Copel (Holding) and 
its wholly owned subsidiaries, accompanied 
by specialized software. The evaluation of 
performance against established goals is 
carried out in Critical Analysis Meetings 
at the various levels. Periodically, senior 
management assesses the economic and 
financial situation of the business and 
changes in the scenario, approving action 
plans to enhance positive impacts and/or 
mitigate negative impacts. 

The Company publishes its results on a 
quarterly basis and, as a publicly traded 
company listed on the stock exchange, 
practices open, clear, and accessible 
communication to internal and external 
audiences, especially regarding topics 

of interest to the capital market. This 
communication is based on the principles  
of transparency, information symmetry  
and equal treatment, in compliance with  
Brazilian and North American legislation,  
as well as specific regulations of the Brazilian 
Securities and Exchange Commission and  
the Securities and Exchange Commission  
of the United States of America. The  
Investor Relations (IR) area is responsible  
for coordinating communication with the 
capital markets, through teleconferences, 
public meetings, road shows and national  
and international events with associations 
and stock exchanges. In this sense, the 
Investor Relations portal on Copel’s  
website is constantly updated.

The assessment of economic and financial 
performance management is based on 
the analysis of the National Quality 
Foundation, in accordance with the 
Management Excellence Model adopted 
by Copel. Information is compared against 
past and expected performance, and with 
benchmarking. Externally issued analyst 
reports are also used as an analysis tool.

16

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTPERFORMANCE 2021

Largest Company 
in Paraná   

(Ranking 500 Biggest in the 
South – Grupo Amanhã/PwC)

Net income of
R$ 5 billion
29.1% 

Investments of
R$ 2.2 billion

18.3% 

Net Operating Revenue
R$ 24 billion

28.71%

Further information on Economic-Financial Performance:

OBJECTIVES

•  Increasing Net Income

•  Reducing PMSO Costs

GOVERNANCE

•  Investment and Innovation Committee (CII)

•  Statutory Audit Committee (CAE)

•  Increasing the Return on Equity

•  Financial Investment Policy

•  Increasing Ebitda

•  Policy for Hiring Independent Audit Services

•  Dividend Policy

•  Investment Policy

•  Trading Policy of its Own Issued Securities

•  Investor Relations Policy

RELATED RISKS

•  Failure in Capital Structure and 

Performance

•  Failure in Capital Allocation

•  Failure to Reduce Costs

Financial Capital (page 189)

Management Report and 
Financial Statements

17

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTOperational Efficiency

| GRI 103-1, 103-2, 103-3 |

Operational efficiency is one of Copel’s 
strategic objectives, which means achieving 
levels of excellence in operations, but with 
reduced demand for resources and inputs 
and at a lower cost. Operational efficiency is 
directly related to the Company’s success, 
whether in terms of business continuity, 
economic and financial performance, or 
customer satisfaction.

The management of operational efficiency 
is carried out in accordance with the 
guidelines, objectives and goals defined 
by senior management in the Company’s 
Strategic Planning and aims to achieve the 
performance of the best companies in the 
sector and constantly seeks to optimize costs. 
For this, a Management Agreement is signed 
with each wholly owned subsidiary of Copel 
(Holding), which use their areas dedicated 
to the management of operational efficiency 
to monitor and control the established 
performance metrics, considering the different 
specificities of each operation.

Seeking excellence, operational efficiency 
is evaluated in the certification processes. 
Currently, Copel has an Integrated 
Management System with ISO 9001, 14001 
and 45001 certifications in the operation and 
maintenance processes of the electric energy 
generation infrastructure, and ISO 9001 in 
the operation and maintenance processes 
of the electric energy transmission and 
distribution infrastructure.

It is worth noting that, in the distribution 
business, operational efficiency is required by 
concession contracts in the form of continuity, 
quality and financial sustainability indicators. 
Any violations are subject to sanctions, which 
may even result in the initiation of a forfeiture 
process for contractual default.

In this sense, expanding and maintaining 
the distribution system is a vital tool for 
maintaining distribution operations. To this 
end, studies are carried out based on 

the methodologies of the National Electric 
Energy Agency (Aneel) and other agents in 
the sector, which consider the projection 
of consumer market growth, the existing 
and future generation potential, and the 
characteristics of the equipment that make 
up the electrical system, variables that result 
in different operating scenarios, digitally 
simulated. Such scenarios are used to 
define the necessary works, whether for the 
construction of new distribution substations, 
high-voltage or medium-voltage distribution 
lines, or the installation of regulation and 
switching equipment.

Operational efficiency is also the object of 
the Company’s open innovation program, 
Copel Volt, as well as and ofresearch and 
development projects related to Aneel. Through 
it, Copel applies technology as a differential 
for the optimization and transformation of the 
business, such as, for example, digitization of 
operation and maintenance processes.

18

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTPERFORMANCE 2021

More information about Operational Efficiency:

Plant 
Availability
95%

Power generation:
20,284 GWh

39.55% 

Transmission 
Losses

2.74%

Distribution 
Losses: 
7.74%
17.66% 

DECi:
7.20

FECi:
4.76

7.81% 

14.23% 

GOVERNANCE

OBJECTIVES

RELATED 
RISKS

•  Quality Policy

•  Equity Participation Policy

•  Possessing efficiency standards of the 

best companies in the sector

•  Increasing cost efficiency

•  Increasing plant availability

•  Increasing the availability of  

transmission assets

•  Reducing DECi and FECi

•  Loss of concession

•  Cybersecurity Failure

•  Technological Obsolescence

•  Decrease in Performance

•  Impacts of Climate Change

Intellectual Capital  
(page 160)

Infrastructure Capital  
(page 166)

Sustainability Portal

19

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTEnvironmental management and 
actions against climate change

GRI 103-1, 103-2, 103-3

Although it has a predominantly renewable matrix and 
the use of its products does not generate waste, Copel 
knows that resources such as water, energy and materials 
are needed to run its operations, and that its production 
processes result in waste and effluents. In this sense, the 
Company carries out studies and seeks to adopt measures to 
reduce or mitigate the impacts it causes to the environment, 
in order to become increasingly sustainable.

Copel works to achieve eco-efficiency, preserve biodiversity, 
and reduce greenhouse gas emissions. Additionally, the 
Company conveys its principles of good environmental 
management to customers and suppliers.

The guidelines for this action are in the Sustainability 
Policy, which is the basis for other regulations, such as 
the Climate Change Policy, the Environmental Policy, in the 
internal rules of Waste Management, Effects of Climate 
Change Management, among others. The Company and 
its partners follow the license conditions for each type of 
enterprise and the premises of the Eco-efficiency Program, 
whose objective is to support projects for better use of 
natural resources, raising awareness of the Company’s 
areas and complying with the excellence strategy in 

20

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTcosts, processes, and quality. The program 
also operates in the areas of mobility and 
fuel, education, and communication. The 
Eco-efficiency Commission was created 
to monitor the program’s progress. It has, 
among its attributions, the task of discussing 
actions to reduce water and energy 
consumption, reducing waste generation 
and greenhouse gas emissions, as well 
as evaluating related indicators, defining 
goals, study the feasibility of implementing 
new technologies and develop actions with 
the value chain. Another environmental 
management group is the Climate Change 
Commission, structured to propose actions 
aimed at minimizing emissions, adapting 
Copel to climate change and assessing 
financial risks.

Aware of its responsibility on the subject, the 
Company announced, in 2021, its Carbon 
Neutrality Plan, through which it intends, by 
2030, to neutralize greenhouse gas emissions 
and offset residual emissions from the assets it 
controls operationally. The actions foreseen in 

the plan will be unfolded by a Climate Change 
Commission, whose purpose will be to study 
the best alternatives to be used, using the 
principle of Science Based Targets. Copel will 
also evaluate the services offer that make 
low-carbon energy available to customers and 
consumers. Another novelty is the inclusion 
of the effects of climate change on the main 
businesses in the Risk Matrix.

Copel’s action on the subject is guided by 
the Climate Change Policy, whose guidelines 
are based on the recommendations and 
methodologies of the GHG Protocol, the 
Principles of the Global Compact, the National 
Policy on Climate Change, the State Policy 
on Climate Change, and the Sustainable 
Development Goals (SDGs). The document has 
been in force since 2016.

In 2022, Copel remains, for the second 
consecutive year, in B3’s Carbon Efficient 
Index (ICO2) portfolio. The stock exchange 
invites companies holding the 100 
most traded shares to participate in the 

index portfolio, as long as they prepare 
a GHG emission inventory and report it 
by December 31 of the year prior to the 
portfolio. Copel has inventoried its emissions 
annually based on the Brazilian GHG 
Protocol program, since 2009. 

In 2021, the Board of Directors approved 
targets related to ESG aspects for the 
variable compensation of employees. As 
corporate goals, the performance in the 
Corporate Sustainability Assessment - CSA 
and the implementation of the Neutrality 
Plan are now applied to everyone. In 
addition, other sustainability-related goals 
are applied to each business, according to 
its particularities.

21

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTPERFORMANCE 2021

Creation of the 
Sustainable Development 
Committee - CDS

Renewable 
Installed 
Capacity:
6,203 GW
93.75% 
of the total

Renewable 
Energy 
Generation:
18,499 GW
91.20% 
of the total

CDP 2021:B

Scope 1: 
15,583,53 
tCO2e

Scope 2: 
452,474,46 
tCO2e

53% 

159% 

Integrates the indexes

ICDPPR-70

Further information on Environmental management 
and actions against climate change:

GOVERNANCE

•  Sustainable Development  

Committee

•  Sustainability Policy

•  Environmental Policy

•  Climate Change Policy 

•  Expanding and disseminating ESG best 

practices

OBJECTIVES

•  Reducing greenhouse gas emissions

•  Improving performance in sustainability 

assessments

RELATED RISKS

•  Failure in ESG Practices

•  Climate Change Impacts

•  Dam Accident

Natural Capital  
(page 87)

Sustainability Portal

22

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTPeople management  
and occupational  
health and safety

GRI 103-1, 103-2, 103-3

People management and related processes 
are a priority in Copel’s management and 
aim to increase efficiency and productivity 
in its business. Thus, the Company’s 
strategy for managing people, health and 
safety at work has several objectives, such 
as: consolidating the culture of safety, 
health, and quality of life; promoting 
meritocracy and consequence management; 
develop high performance teams; optimize 
the workforce; and promote the innovation 
culture, which are included in the 
Company’s Strategic Planning.

Copel has a meritocracy-based variable 
compensation program for all employees, with 
financial, operational and sustainability goals, 
as well as the expected payment of profit 
sharing, as forms of recognition. In addition 
to fixed and variable compensation, the 
employee receives a series of benefits such 
as: salary bonus, vacation bonus, vacation 

and thirteenth salary advance, allowances for 
food, education, day care and for people with 
disabilities, among other practices.

Professional development is supported by 
the corporate university, Unicopel, which 
assists in the planning and execution of 
skills and abilities development programs. 
Each business has an area dedicated to this 
topic, so that each need and specificity is 
considered in the development of employees. 

The management of occupational health and 
safety starts with the prevention of accidents, 
either through technical and awareness 
training, or through corporate programs for 
the identification and mitigation of accident 
risks. In addition to investing in personnel 
development, both in-house and outsourced, 
the Company follows the rules of current 
legislation and provides personal (PPE) and 
collective (EPC) protective equipment. In 
some operational units that have a higher 
risk of accidents, Copel carries out the 
OHSAS certification, thus providing stricter 
control and monitoring of issues related to 
occupational health and safety. 

Concerned with the diversity of its workforce, 
Copel has a Permanent Commission on 
Diversity, a group of employees that studies, 
plans and assists in the execution of actions 
aimed at promoting equal rights and a safe 
and respectful corporate culture for its 
employees and its contractors.

In addition to the traditional indicators of 
human resources, occupational health, and 
safety management, Copel carries out other 
surveys to identify the performance of its 
management. The main one is carried out by 
Great Place to Work (GPTW), internationally 
recognized as a best market practice.

Copel is recognized by GPTW as an 
excellent company to work for, thus 
achieving its strategic objective related to 
people management.

Corroborating good practices in people 
management, at the beginning of 2022, 
Copel received the MEG RH recognition 
from the National Quality Foundation (FNQ), 
which assesses the maturity of human 
resources management. 

23

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTPERFORMANCE 2021

Further information on People Management and 
Occupational Health and Safety:

Best companies  
to work for  
– GPTW 2021

Recognition  
MEG RH – FNQ 2022

Percentage 
of Women in 
Management 
Positions: 
22.83% 

Percentage of 
Women in Senior 
Management: 
14.81%

Percentage of 
Women in its 
Own Workforce: 
22.20%

Integrates B3’s 
IGPTW portfolio

GOVERNANCE

•  Sustainable Development  

Committee - CDS
•  Human Rights Policy
•  Corporate Education Policy
•  People Management Policy
•  Occupational Health and Safety Policy
•  Outsourcing Policy

•  Settling the culture of safety, health, 

and quality of life

OBJECTIVES

•  Promoting people-focused 

management, team engagement and a 
meritocracy culture

•  Being recognized as an excellent 

company to work for

•  Preparing people with the necessary 

skills for new challenges

•  Pandemic

RELATED 
RISKS

•  Failure in People Management

•  Failure in Occupational Health and Safety

•  Failure in ESG Practices

Human Capital  
(page 138)

Sustainability Portal

24

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTCorporate governance, risk management and cybersecurity

GRI 103-1, 103-2, 103-3, 103-30

Corporate Governance

Copel is a mixed capital company, controlled 
by the State of Paraná, with public capital 
and shares traded on the B3, NYSE and 
Latibex. These characteristics demand 
a robust governance system which 
encompasses an efficient set of mechanisms, 
both for incentives and monitoring, in order 
to ensure that the performance of managers 
is always aligned with the best interests 
of the Company, stakeholders and the 
government of Paraná.

The model adopted is based on the Code 
of Best Governance Practices for Public 
Companies, of the Brazilian Institute of 
Corporate Governance (IBGC), and is based 
on the principles of transparency, equity, 
accountability, and corporate responsibility, 
following the best market practices.

In December 2021, Copel migrated to B3’s 
Level 2 of Corporate Governance

(Brasil, Bolsa, Balcão - São Paulo stock 
exchange), which includes differentiated 
practices aimed at better performance of the 
governance system.

•  the increase from two to three in the 

number of members elected by non-
controlling shareholders to the Board of 
Directors;

This movement consolidates a cycle of 
significant advances, among which stand out:

•  the complete reform of the Company’s 

Bylaws;

•  the statutory guarantee of full application 
of tariff adjustments approved by the 
National Electric Energy Agency (Aneel), 
which can only be changed or excluded 
if there is approval by the majority of 
shareholders holding preferred shares at a 
specific meeting;

•  the implementation of the Units Program;

•  the new Dividend Policy, which offers 

predictability, in line with financial solidity;

•  the launch of the Investment Policy, with 

clear guidelines to guide the Company’s 
sustainable growth;

•  the creation of three new statutory 

committees: Investment and Innovation 
Committee, Sustainable Development 
Committee and Minority Committee;

•  the inclusion of an independent external 

member in the Statutory Audit Committee; 
and

•  the composition of the Board of Directors 

by nine members, including seven 
independent members.

The Company also complies with the provisions 
of Federal Laws No. 6.404/1976 and No. 
13.303/2016, the rules of the Brazilian Securities 
and Exchange Commission (CVM), the Level 2 
Listing Regulation of B3 and other applicable 
legislation in Brazil. Abroad, it complies with 
the regulations of the Securities and Exchange 
Commission (SEC) and the New York Stock 
Exchange (NYSE), in the United States; and 

25

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTLatibex, of Bolsa y Mercados Espanoles, in 
Spain. Copel’s corporate governance system 
also incorporates the governance of wholly 
owned subsidiaries, as established in the 
sharing agreement. The Company’s main 
documents and governance policies can be 
found on the website.

Other topics are related to corporate 
governance, such as ethics and integrity, 
which guarantee the correct behavior of 
employees, executives, and directors. 
Through the Integrity Program, efforts 
are made to prevent harmful acts in the 
performance of the Company’s activities. 
Copel’s Code of Conduct presents the 
set of behaviors required in relation to 
integrity, compliance, transparency, safety 
and health, social and environmental 
responsibility, and respect.

To assess the maturity and quality level 
of Copel’s corporate governance, the 
Company participates in indexes and market 
recognitions that allow comparison with its 
peers and companies in different sectors: 
Corporate Sustainability Index (ISE B3), 
Dow Jones Sustainability Index (DJSI) and 
Pro-Ethics Company Seal. In 2021, Copel’s 

performance in these initiatives was once 
again recognized, and the Company remains  
in the ISE B3 portfolio and renewed the  
Pro-Ethics Company Seal.

Another comparison parameter is the 
Corporate Governance Report, prepared in 
accordance with CVM Instruction 586/2017, 
in which Copel reports its level of adherence 
to the practices of the Brazilian Code of 
Corporate Governance - Listed Companies of 
the IBGC. 

Risk management

 In 2021, Copel’s 
performance in corporate 
governance was recognized 
again, and the Company 
remains in the ISE B3 
portfolio and renewed the 
Pro-Ethics Company Seal.

By pointing out threats and opportunities, 
providing information for decision making, 
risk management is directly related to Copel’s 
performance, directing its activities towards 
sustainable development. The Company’s 
Risk Management Policy, in force since 
2009, provides for the integration of this 
management with the definition of strategies 
and performance monitoring, the formal 
establishment of roles and responsibilities, 
the constitution and maintenance of 
adequate infrastructure, the definition 
of a common methodology for the entire 
Company and the risk appetite statement. 

To this end, legal, regulatory, socio-
environmental, and reputational aspects are 
considered, in support of the decision-making 
process and the execution of operational 
activities, while the risk classification criteria, 
the probability of occurrence and any impacts 
generated were previously defined, as well as 
the implementation of responses.

The Risk Management Policy covers practices 
for the disclosure and control of incidents; 
monitoring the adequacy and effectiveness 
of risk responses; the accuracy and 
completeness of disclosures; the timely 

26

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTcorrection of deficiencies; and periodic 
communication to the Statutory Audit 
Committee and the Board of Directors, 
responsible for monitoring and inspecting 
risk management at Copel. Risk controls are 
also tested annually by an external audit. 
By pointing out threats and opportunities, 
providing information for decision making, 
risk management is directly related to Copel’s 
sustainable growth.

The policy’s rules are applicable to corporate 
areas, wholly owned and subsidiaries, 
and are recommended to jointly controlled 
companies, associated companies, and other 
equity interests of Copel. Its guidelines 
are based on the Company’s values, on 
its Code of Conduct and on the guidelines 
issued by the Committee of Sponsoring 
Organizations of the Treadway Commission 
(COSO). The last review took place in 
2021 and was approved at an ordinary 
meeting of the Board of Directors, after the 
favorable recommendation of the Executive 
Board and the Statutory Audit Committee. 

The Company’s senior management 
undergoes annual training on the document, 
while employees are trained on the risk 
management methodology.

Cybersecurity

At the current stage of technological and 
digital development, companies are exposed 
to unauthorized access to systems, data, and 
strategic information, which places cyber risk 
among the ten most relevant, according to the 
World Economic Forum risk report 2021. In 
Copel’s specific case, cyber risk is classified 
as the highest level compared to all corporate 
risks listed.

If materialized for Copel, it could generate 
serious consequences, such as interruption 
of activities; misuse and loss of strategic 
information; reputational damage; increased 
costs with litigation, insurance, and fines; 
and negative impacts on the relationship 
with stakeholders. Ultimately, these impacts 
can affect business continuity.

The management of cybersecurity in the 
Company is treated in a broad and systemic 
manner. Its beginning is in the Strategic 
Planning through the guideline “Continuously 
raise cybersecurity levels,” defined jointly by 
the company’s top management and boards. 
Additionally, its breakdown reaches the 
different levels of Copel through objectives 
and targets for the Holding and all its wholly 
owned subsidiaries. 

Copel adopts the NIST - CSF National 
Institute of Standards and Technology - 
Cybersecurity Framework as a reference 
for cybersecurity-related actions. Annual 
maturity measurements in relation to this 
framework are carried out by external 
consultants with the objective of evaluating 
Copel’s effective evolution and directing 
complementary actions. The materialization 
of the directive present in the Strategic 
Planning occurs through corporate indicators 
of the “Cyber Security Index (NIST),” whose 
goals are incremented annually.

Governance is based on specific information 
security policies and rules, management 
and performance indicators, internal 

27

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTcontrols, budgets, and projects, which are 
compiled in Copel’s Cybersecurity Plan, 
reviewed annually, and discussed quarterly 
in the Statutory Audit Committee and in 
the Fiscal and Administrative Councils. In 
this context, the considerable increase in 
investments directed towards cybersecurity 
stands out.

The performance occurs broadly in all five (5) 
functions of the NIST - CSF (Identify, Protect, 
Detect, Respond and Recover). Thus, some 
examples are highlighted as follows:

• 

Identifying – asset management and 
identification of critical assets, risk and 
business impact management and

•  Detecting – specialized security 

operations center (SOC) services and 
monitoring of external threats;

•  Protecting – access and identity control 
(including the implementation of two-
factor authentication), cybersecurity 
training and awareness program involving 
employees, managers, directors, 
and advisors, increase in protection 
technologies (also counting on advanced 
technologies for pattern recognition 
behavior and performance) and revisions of 
the parameterizations of the technologies 
that already exist in the park;

•  Responding – incident response 

plan and communication plan with 
implementation of evaluation routines 
and effectiveness tests;

•  Recovering – new backup policies with 
recovery tests, contracting of external 
consulting and business continuity plan.

28

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTPERFORMANCE 2021

Further information on Corporate Governance, Risk Management  
and Cybersecurity:

Corporate 
Governance 
Level 2 

Integrates the

Portfolio
2021/2022

Pro-Ethics 
Company Seal 2021

•  Statutory Audit Committee (CAE)

•  Minority Committee (CDM)

GOVERNANCE

•  Corporate Governance Policy

•  Annual Performance Evaluation Policy

•  Independent Audit Services Hiring Policy

•  Dividend Policy

•  Integrated Corporate Risk Management Policy

•  Integrity Policy

•  Nomination Policy and Rule

•  Related Party Transaction Policy

•  Equity Participation Policy

•  Investor Relations Policy

•  Expanding and disseminating best ESG practices and 

strengthening risk management, internal controls, and compliance.

OBJECTIVES

•  Continually raise cybersecurity levels.

RELATED  
RISKS

•  Cybersecurity Failure

•  Failure in Ethics, Fraud and Corruption

•  Failure in ESG Practices

•  Political Interference

Corporate Governance 

(page 60)

Sustainability Portal 
Investor Relations website 20F

29

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTSocial Responsibility

GRI 103-1, 103-2, 103-3

Copel’s social responsibility is linked to its existence, since, in addition 
to being the largest company in Paraná, which requires solid and 
correct social conduct, it is also a provider of essential services, the 
distribution of electricity in almost the entire state’s territory, providing 
sustainable regional development and improving the well-being of the 
population served.

As it implements and operates large electricity generation and 
transmission assets in several Brazilian states, it has a link with the 
impacted local communities, which is why it pays special attention to 
the socioeconomic and cultural components of each region.

The Company’s operations are guided by the Sustainability Policy, 
which reflects the importance of dialogue and transparency, 
considering the demands, priorities and expectations of the 
Company’s various stakeholders, the Sponsorship Policy, and the 
Human Rights Policy.

Copel manages mandatory social programs in the context of licensing 
projects and operations, and develops other corporate actions aimed at 
communities within the scope of corporate sustainability, such as the 
Corporate Volunteer Program. The continuous monitoring of the results 
obtained with these initiatives allows the establishment of action 
strategies, identification of opportunities, proposition of improvements 
and communication to all interested parties. 

30

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTPERFORMANCE 2021

More information about Social 
Responsibility:

An example of a social program is meeting 
the demand for energy in traditional 
communities (quilombolas and indigenous 
peoples) located in environmental 
conservation units or other areas where it 
is not feasible to implement the distribution 
network, in which the Company develops 
projects for new energy connections, with 
the installation of photovoltaic panels 
and guidelines on the efficient use of 
electricity, and also registers in the Social 
Electricity Tariff, a social program of the 
Federal Government.

Social investments are made through 
tax incentives and philanthropic actions, 
structured to respond to situations of social 
or environmental crises, aiming to promote 
sustainable development in all dimensions 
of the concept of sustainability - social, 
environmental, economic, and cultural.

Actions to 
Combat the 
Pandemic

Corporate Volunteering:

1,109 
volunteer 
hours

Integrates the

Portfolio
2021/2022

Sesi SDG 
Award 2021

Pro-Gender and 
Race Equality Seal

GOVERNANCE

•  Sustainable Development  

Committee (CDS)

•  Sustainability Policy

•  Human Rights Policy

•  Donations and Voluntary  

Contributions Policy

•  Sponsorship Policy

OBJECTIVES

•  Expanding and disseminating  

ESG best practices

RELATED RISKS

•  Failure in ESG Practices

Social and Relationship 
Capital (page 116)

Sustainability Portal

31

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTCustomer Satisfaction

GRI 103-1, 103-2, 103-3

Copel is a public electricity distribution utility, therefore, customer 
satisfaction is directly related to its business performance and 
reputation. The greater the efficiency in operational processes, the 
greater the customer satisfaction, and the better the Company’s 
reputation with the various stakeholders.

The Company also carries out the control of complaints (FER and DER), 
the analysis of recidivism in the ombudsman; monitoring of specialized 
websites, such as “Reclame Aqui”; monitoring of internal indicators; 
and the creation of working groups focused on improving customer 
satisfaction.

The customer’s perception of Copel is monitored through satisfaction 
surveys. For residential customers, an annual consultation is carried 
out by Aneel. Rural customers are consulted every four years and 
public authority customers in the first and last year of the mayors’ 
term of office.

The Customer Satisfaction Improvement Committee meets periodically 
to assess the results obtained. There are also meetings in the areas 
of telephone service, face-to-face service, and the Research Results 
Analysis Working Group, among others.

Copel Distribuição has an ISO9001-certified Ombudsman and was 
considered in 2021 the best in the country by the National Electric 
Energy Agency (Aneel).

32

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTRegarding the sale of energy, customer 
satisfaction is directly related to the renewal 
of contracts. In order to provide quality, 
products and services were structured 
according to known expectations of this 
public, such as Simplifique, a system being 
implemented that allows consultation of data 
and energy measurement reports, at any 
time, by Copel Comercialização’s consulting 
services customers. Copel is also working on 
the digitalization of systems and processes of 
the trading operation and on the inclusion of 
services in a single platform.

Relationship management is carried out 
through e-mail, telephone, and meeting 
channels. In 2021, the Customer Relationship 
Management (CRM) tool was implemented 
to better understand the demands of 
commercialization customers and based on 
the results, improve service. Improvement of 
this feature is planned for 2022.

Also in 2021, a satisfaction survey was 
carried out by an outsourced company, in 
which several positive and improvement 
points were pointed out, the latter of which 
are being addressed.

PERFORMANCE 2021

More information about  
Customer Satisfaction:

Best Distributor 
in Brazil  
Abradee Award 

Aneel Award 
Of Quality

Aneel Award 
of Ombudsman

CIER Award 
– Bronze Category

DER: 105.21 

30.45% 

FER: 5.76

8.27% 

GOVERNANCE

•  Quality Policy

•  Copel’s Ombudsman Policy

•  Privacy and Data Protection Policy

•  Donations and Voluntary  

Contributions Policy

•  Sponsorship Policy

OBJECTIVES

•  Being a reference in customer satisfaction 

RELATED RISKS

•  Failure to Protect Personal Data

•  Cybersecurity Failure

Social and Relationship  
Capital (page 116)

Sustainability Portal

33

INTRODUCTIONCOPEL 2021 INTEGRATED REPORT 
Energy Sector Transformation

GRI 103-1, 103-2, 103-3

The electric energy market is undergoing a moment of 
transformation, as a result of the digitalization of business and 
operational processes, the decentralization of electric energy 
generation operations, and the decarbonization of the economy  
as a whole, especially in the electricity sector.

The emergence of new technologies, which allow the decentralization 
of electricity generation and adaptation to environmental demands 
and society’s aspirations, stimulate a shift in business activities 
towards decarbonization.

Currently, adapting to environmental demands and society’s 
aspirations stimulate the reduction of greenhouse gas emissions and 
the improvement of air quality, being priority issues in government 
decisions regarding energy planning, due to the concern with climate 
change. International agreements and national goals are constantly 
used as a guideline for the expansion of the energy matrix in several 
countries, encouraging the adoption of less polluting sources, aiming 
at decarbonization. In addition, the impacts of climate change are 
already being felt in several regions of the world, whether due to the 
increase in extreme weather events, or the change in hydrological and 
wind regimes, requiring companies to plan for the adaptation of their 
businesses and assets.

In addition, a variety of emerging technologies, such as flexible 
demand, electric mobility, distributed generation, energy storage 
and advanced control devices, are enabling new options for the 

34

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTgeneration, transmission, and distribution of 
electric energy, creating enormous challenge 
in the modernization and adaptation of the 
electricity infrastructure.

All these changes influence the activities 
and businesses in which Copel operates, and 
may, on the one hand, cause loss of revenue 
and, on the other hand, generate new 
business opportunities or forms of action. In 
this scenario, Copel has been structuring and 
preparing to anticipate new developments 
and protect its portfolio and/or position itself 
in promising markets. An example of this 

movement is the constant investment in new 
renewable generation assets (hydro, wind, 
and solar sources), in the expansion and 
modernization of the transmission business, 
and in the huge investments in the expansion 
and modernization of distribution assets.

Since 2016, Copel has had a wholly owned 
subsidiary dedicated to energy trading 
services, Copel Mercado Livre, which aims to 
serve consumers in the free electricity market. 
In 2021, it was the supplier that sold the most 
energy in the free market, consolidating its 
position among the largest in the country. 

Copel’s Strategic Plan is periodically updated, 
mapping the main trends in the sector, 
both in terms of traditional businesses and 
emerging technologies. In the last edition, 
investment guidelines were established 
based on the study of identified trends, and 
corporate goals were created to encourage 
the monitoring and use of new opportunities 
in the sector, whether in auctions, new 
ventures or in the acquisition of plants 
already in operation. A guideline was also 
defined for the advancement of innovation 
and structuring of services to be offered to 
current and future customers.

35

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTPERFORMANCE 2021

More information about Customer Satisfaction:

Investment in 
Energy Distribution
R$ 1,623 million

GOVERNANCE

•  Sustainable Development Committee (CDS)

•  Investment and Innovation Committee (CII)

•  Sustainability Policy

•  Investment Policy

•  Climate Change Policy

•  Information Technology Policy

Investment in 
Power Transmission
R$ 117 million

Investment in  
Power Generation
R$ 377.6 million

Investment in P&D
R$ 73 million

5 selected startups

Implementation of 185,000 smart
meters in 2021

•  Seeking profitable opportunities in new businesses and 

services in the electricity sector

OBJECTIVES

•  Expanding and disseminate ESG best practices

•  Evaluating strategic partnerships

•  Applying technologies for business optimization and 

transformation

•  Continually aising cybersecurity levels

•  Fostering innovation to leverage results

RELATED  
RISKS

•  Cybersecurity Failure

•  Technological Obsolescence

•  Lack of Digital Transformation

•  Impacts of Climate Change

•  Operational Failures

•  Failure in ESG Practices

Intellectual Capital 
(pág. 160)

Infrastructure Capital  
(pág. 166)

Sustainability Portal

36

INTRODUCTIONCOPEL 2021 INTEGRATED REPORTSECTOR 
CONTEXT  
AND COPEL

Macroeconomic Context
Regulatory Context

Macroeconomic Context

The Brazilian economy started 2021 with 
several signs of recovery, contrasting 
with the 3.9% drop observed in the gross 
domestic product in 2020. After two 
consecutive years of losses, industrial 
production increased by 3.9% in the year, 
influenced by the results from the capital 
goods segment.

The drop in the number of cases and 
deaths, resulting from the health crisis, 
the end of social isolation measures and 
the gradual recovery of urban mobility 
increased the demand for services, 
reflected in the increase in formal job 
vacancies and consequent reduction in 
unemployment rates, which ended the 
year in percentages below those seen in 
2020, however, above the period before 
the pandemic.

On the other hand, the official inflation 
indicator ended 2021 above the ceiling of the 
target established by the National Monetary 
Council and the highest value in six years. 
With inflationary pressure, the basic interest 
rate suffered consecutive increases, reaching 
the same level observed in September 2017. 
Within this context, the sum of all goods 
and services produced in the country ended 
the year with an expansion above 4.6%, 
according to IBGE data.

Despite the restrictions imposed on economic 
activity to contain the Covid-19 pandemic 
still present in 2021, the Paraná economy 
performance showed a recovery trajectory, in 
line with the Brazilian economy. The industrial 
sector was the one that most leveraged 
the result of the state GDP, and the Paraná 
industry production registered growth well 
above the observed in the national average.

In addition, retail sales also expanded in the 
year, reversing the unfavorable results of the 
previous year. The State also consolidated 
itself as the fourth unit of the federation 
that most created formal jobs during the 
year, according to data from the Ministry of 
Labor’s General Register of Employed and 
Unemployed. On the other hand, there is 
an intense negative effect on agricultural 
production due to prolonged drought, water 
scarcity and high temperatures that should 
impact the consolidation of the State’s 
quarterly accounts for 2021.

38

COPEL 2021 INTEGRATED REPORTSECTOR CONTEXRegulatory Context

It can be considered that the year 2021 was an extension of 
the year 2020 due to the continuation of measures to combat 
Covid-19, in addition to the advancement of discussions on 
reforms in the electricity sector. It is worth highlighting the 
water scarcity scenario that Brazil faced, resulting from the 
worst hydrological sequences in the entire history of flows in  
the last 91 years.

As for the permanence of measures to combat Covid-19, 
the conversion of Provisional Measure No. 998 into Law No. 
14.120/2021, established important changes in the electricity 
sector rules, both for the modernization of the sector and also 
to mitigate effects on the consumer due to the aids granted to 
companies, resulting from the pandemic.

Among the rules amended by Law No. 14.120/2021 to mitigate 
the impact on the economy resulting from Covid-19, the 
transfer of resources intended for Research and Development 
(R&D) and energy efficiency (EE) programs not committed to 
projects for the Energy Development Account (CDE) stands out. 
Notwithstanding the allocation of resources to the CDE account, 
the law established a transition rule to exclude incentives for 

39

COPEL 2021 INTEGRATED REPORTSECTOR CONTEXThe water scarcity scenario 
motivated the adoption 
of several measures by 
the Federal Government, 
highlighting the edition of 
Provisional Measure No. 
1.055/2021, which created 
the Chamber of Exceptional 
Rules for Hydroenergetic 
Management - CREG.

new generation projects from renewable 
sources, withdrawing the right to reduce 
tariffs for the use of transmission (TUST) 
and distribution (TUSD) systems ) for 
plants based on solar, wind, biomass, and 
qualified cogeneration sources. In relation 
to new hydroelectric generation ventures 
with power up to 30 MW, the right to 
discount on tariffs was maintained at 
50% for five additional years and at 25% 
for another five years. In this regard, the 
Federal Government regulated the subject 
through Decree No. 10.893/2021, waiving 
the requirement to present a document that 

attests to the feasibility of connection in 
the transmission and/or distribution system 
of generation projects based on solar, wind, 
biomass, or qualified cogeneration.

of establishing emergency measures to 
optimize the use of hydropower resources 
and to face the current water scarcity 
situation, in order to guarantee continuity 
and electricity supply safety in Brazil.

In order to resume actions within the 
scope of the Electric Sector Modernization 
Implementation Committee, Law No. 
14.120/2021 established a deadline for the 
Federal Government to define guidelines 
for the implementation of mechanisms that 
consider environmental benefits, in line with 
mechanisms for the guarantee of security 
of supply and competitiveness. Additionally, 
it included the provision for contracting 
a capacity reserve, in the form of power, 
regulated by Decree No. 10.707/2021, with the 
objective of guaranteeing the continuity of the 
electric energy supply and the legal provision 
for the suspension of the electric energy supply 
of consumers in the free market.

The water scarcity scenario motivated 
the adoption of several measures by the 
Federal Government, highlighting the edition 
of Provisional Measure No. 1.055/2021, 
which created the Chamber of Exceptional 
Rules for Hydropower Management - 
CREG, established with the objective 

Among the measures adopted by CREG, 
the institution of the Incentive Program 
for the Voluntary Reduction of Electric 
Energy Consumption for consumer units of 
groups A and B of the regulated market, the 
implementation of the Water Scarcity level 
Tariff Flag and the determination to contract 
reserve energy by carrying out a Simplified 
Competitive Procedure for Hiring Capacity 
Reserves, with a supply period between 
2022 and 2025 stand out. CREG had its term 
of validity ended on 11.07.2021.

Finally, the Federal Government published 
Provisional Measure No. 1.078/2021, which 
allows the structuring of credit operations, 
using the CDE for their amortization, as 
had happened with the Covid-account. The 
MP provides for attenuating the mismatch 
between the revenues collected by the tariff 
and the energy generation costs through 
resources intended for distributors to equate 
these costs. Such conditions were regulated 

40

COPEL 2021 INTEGRATED REPORTSECTOR CONTEXby Decree No. 10.939/2022. In addition, the MP also provides for 
the establishment of an extraordinary tariff flag, if necessary.

50% of the demand declared by the distributors for hydroelectric 
plants of up to 50 MW in the A-5 and A-6 auctions.

In the legislative sphere, the proposals for improving the legal and 
regulatory framework of the Electricity Sector were processed in 
the National Congress, in particular the Bills - PL No. 1.917/2015 
and PLS No. 232/2016, which deal with issues such as the 
commercial model of the electric sector, the portability of the 
electricity bill and the concessions of electric energy generation.

Other topics also gained prominence in 2021. Firstly, we can 
mention the approval of Bill No. 5.829/2019, which establishes 
the legal framework for distributed microgeneration and 
minigeneration, the Electric Energy Compensation System - SCEE 
and the Social Renewable Energy Program - PERS, converted into 
Law No. 14.300/2022, providing the definitive and transitional 
rules for the composition of consumer units with distributed 
generation with installed power below 5 MW, in addition to 
establishing to the National Energy Policy Council - CNPE the 
competence to define the guidelines for valuing the costs and 
benefits of microgeneration and distributed minigeneration. 

Law No. 14.182/2021, which provides for the privatization of 
Eletrobrás and other measures, such as the determination of 
contracting capacity reserve from natural gas thermoelectric 
plants in several regions of Brazil and the destination, of at least 

Due to the growing wave of cyberattacks, Resolution No. 
24/2021 was published by the CNPE, approving the Guidelines 
on Cybersecurity for the Electricity Sector considering aspects of 
prevention, treatment, response, and systemic resilience. Aneel 
published Normative Resolution No. 964/2021 which provides for the 
cyber security policy to be adopted by agents in the electricity energy 
sector, indicating the guidelines for action and the minimum scope to 
be contemplated in its cyber security policies. 

Aneel published Normative Resolution No. 
964/2021 which provides for the cyber 
security policy to be adopted by agents in 
the electric electricity sector, indicating 
the guidelines for action and the minimum 
scope to be contemplated in its cyber 
security policies.

41

COPEL 2021 INTEGRATED REPORTSECTOR CONTEXFinally, Normative Resolution No. 948/2021, 
also consolidated the normative acts related 
to the thematic relevance “Economic 
and Financial Regulation - Regulation of 
operations,” after the Public Hearing No. 
27/2021, revoking eight normative acts 
which were consolidated into a new structure 
divided into modules and containing topics 
subject to the agency’s prior consent, such 
as amendments to the articles of association, 
constitution of guarantees, transfer of 
corporate control, transaction with assets, 
acts and legal transactions between related 
parties, among others.

Generation 

In 2021, Aneel resumed the discussion 
regarding the improvement of the resolutions 
that establish the procedures for obtaining the 
granting of authorization for projects, in order 
to contemplate the implementation of hybrid 
plants and/or the constitution of associated 
plants, culminating in the publication of 
Normative Resolution no. No. 945/2021.

42

COPEL 2021 INTEGRATED REPORTSECTOR CONTEX 
Considering the RAP 
approved for Special Purpose 
Entities in which Copel 
Geração e Transmissão has 
a shareholding, the total 
consolidated amount is now 
R$ 1,199.0 million.

The regulation of Law No. 14.052/2020 
through Normative Resolution No. 895/2020 
allowed the CCEE to calculate the grant 
extension period related to the compensation 
of the effects arising from the implementation 
of structuring plants, thermoelectric generation 
outside the order of merit and in the import 
of electric energy without physical guarantee. 
Said resolution was amended by Normative 
Resolution No. 945/2021, in order to change 
the compensation methodology for plants that 
renegotiated the hydrological risk under the 
terms of Normative Resolution No. 684/2015. 

Consecutively, Aneel ratified the grant 
extension deadlines of the plants participating 

in the Energy Reallocation Mechanism - MRE 
through Ratifying Resolutions No. 2.919 and 
No. 2.932, and it is up to those interested in 
compensation to adhere to the mechanism by 
waiving legal actions related to mitigation of 
the hydrological risks of the MRE and protocol 
of the term of acceptance by the owners of 
the projects.

In 2021, the Ministry of Mines and Energy 
- MME promoted ten energy auctions: three 
New Energy Auctions (“A-3,” “A-4” and 
“A-5”); four Existing Energy Auctions (“A-
1,” “A-2,” “A-4” and “A-5”); an Auction 
to supply isolated systems; a Capacity 
Reserve Auction aimed at guaranteeing the 
continuity of electric energy supply through 
the contracting of electric power and 
associated energy, from new and existing 
generation projects, which add electric 
power to the National Interconnected 
System - SIN; and finally, in view of the 
water scarcity scenario, it carried out 
the Simplified Competitive Procedure for 
contracting capacity reserve, seeking to 
guarantee the continuity and security of 
the electrical energy supply in the country, 
through the contracting of reserve energy.

Transmission

In 2021, Aneel, through Ratifying Resolution 
No. 2.895, amended by Ratifying Resolution 
No. 2.959, established the readjustment 
of permitted annual revenues - RAPs for 
electricity transmission assets for the 
2021-2022 cycle. In accordance with this 
resolution, the RAP of Copel Geração e 
Transmissão’s transmission assets for the 
2021/2022 cycle is now R$749.5 million, of 
which R$709.1 million corresponds to the 
RAP of assets in operation. Considering the 
RAP approved for Special Purpose Entities 
in which Copel Geração e Transmissão has a 
shareholding, the total consolidated amount 
is now R$1.2 billion.

It should be noted that, due to the scenario 
of strong tariff impact that affected the 
electricity sector, resulting from the 
Covid-19 pandemic and with a high risk of 
default, Aneel chose to gradually reprofile 
the payment of the RBSE/RPC financial 
component within eight years, for all 
transmission concession contracts renewed 
under the terms of Law No. 12.783. The 
reprofiling was approved by Ratifying 

43

COPEL 2021 INTEGRATED REPORTSECTOR CONTEXResolution No. 2.847, which changed the 
result of the periodic RAP review, approved 
in 2020, associated with Concession 
Agreement No. 060/2001.

any supplier from 1.5 to 1.0 MW, with the 
objective of promoting the expansion of the 
Free Energy Market.

As established in Ordinance No. 279, 
two Transmission Auctions were held in 
2021. The Aneel Transmission Auction No. 
001/2021 won all five lots, with a discount 
of more than 60% in one of the lots, a 
weighted average discount of 48.12% and 
expected investments of R$ 1.3 billion 
in transmission. The Aneel Transmission 
Auction No. 002/2021 also offered five 
lots, which were auctioned off and in one 
of the lots the discount exceeded 66%. The 
weighted average discount was 50.0% and 
investment is expected to be R$2.9 billion 
in transmission.

Commercialization 

In addition, this schedule established the 
presentation of a study coordinated by 
Aneel and CCEE on the regulatory measures 
necessary to allow the opening of the free 
market to consumers with a load below 500 
kW, including the regulated energy trader and 
a proposal for an opening schedule, starting 
on January 1, 2024. 

In view of this, Aneel carried out the 
opening of Subsidy Taking No. 10/2021, 
which received contributions from agents 
and society for the development of this 
study. The CCEE, consecutively, made 
available a Technical Note addressing a 
conceptual proposal for the opening of the 
market in order to subsidize and encourage 
discussions on the subject, covering several 
topics such as the last resort supplier figure 
and retail marketing.

According to the schedule established by 
Ordinance No. 514/2018, the year 2022 
began with the reduction of the load limit of 
consumers for contracting electricity from 

Throughout 2021, Aneel made several 
changes to the Electricity Trading 
Rules applicable to the Accounting and 

Settlement System - SCL, basically, 
though changes in its modules, with the 
CCEE, when applicable, having to carry 
out the processing of the re-accountings 
in accordance with the provisions of 
the approved rules. The changes were 
made through Normative Resolutions No. 
924/2021, No. 946/2021 and 960/2021.

In December 2021, through Normative 
Resolution No. 957/2021, Aneel approved the 
Electricity Trading Convention, as a result of 
the consolidation of normative acts related 
to the thematic pertinence “Electric Energy 
Trading Convention” and “Wholesale Market 
of Energy,” establishing the conditions for 
the commercialization of electric energy and 
the bases of organization, operation, and 
attributions of the CCEE. 

Additionally, the year 2021 was marked 
by the presentation of proposals by the 
CCEE of proposals with the objective of 
contributing to the development of the 
electric energy market. Thus, the Chamber 
prepared a Technical Note with proposals to 
improve the monitoring of the electric energy 
market, as well as the regulation of electric 

44

COPEL 2021 INTEGRATED REPORTSECTOR CONTEXenergy commercialization, suggesting the 
adoption of new procedures to identify risks 
to the market and investigate indications 
of anomalous conduct, substantiated for 
the practices and principles adopted in the 
financial market, in addition to proposing 
to Aneel the opening of a Public Hearing 
on the subject and a second proposal to 
open a public consultation on improvements 
in the models of financial safeguards and 
mechanisms to mitigate losses resulting from 
default in the Short Term Market - MCP, 
with proposals to strengthen the safeguards 

structure through mechanisms that would be 
triggered sequentially, in a waterfall model, 
which considers six layers, where everyone 
involved must have a share of responsibility 
for the financial security of the market, 
including the CCEE as provider of the MCP’s 
financial settlement infrastructure. The six 
layers of this proposed improvement in the 
financial safeguard framework are:

•  Pre-constituted individual financial 

•  Fixed and variable quota of the defaulting 

Settlement Fund’s agent; 

•  Termination of the defaulting agent’s 

counterparties’ contracts;

•  CCEE share of the Settlement Fund;

•  Fixed quota and variable quota of the other 

agents of the Settlement Fund; and

guarantee;

•  Loss Sharing or apportionment of default 

among the creditors of the MCP’s 
accounting and settlement.

45

COPEL 2021 INTEGRATED REPORTSECTOR CONTEXDue to the water scarcity scenario 
in Brazil, it was necessary to import 
energy from Argentina and Uruguay and 
put more thermal plants in operation, 
with higher generation cost, in order to 
guarantee supply.

Distribution

Due to the water scarcity scenario in Brazil, it was necessary to import 
energy from Argentina and Uruguay and put more thermal plants in 
operation, with higher generation cost, in order to guarantee supply. 
As a result, Aneel’s board approved a new readjustment in the values 
of the tariff flags, highlighting the increase in the red tariff flag level 2, 
from R$ 6.24 to R$ 9.49 for every 100-kWh consumed, a readjustment 
of 52% in relation to the amount that had already been charged from 
consumers since June.

However, the increase was not enough to face the deficit of the flags 
account. Thus, CREG created an exceptional level of tariff flag, the 
water scarcity flag, in the amount of R$ 14.20 for every 100-kWh 
consumed, valid for all consumers of the National Interconnected 
System from September 2021 to April 2022. CREG’s decision 

exempted consumers benefiting 
from the Social Electricity Tariffs 
(TSEE), who continue to pay the 
value of the monthly tariff flag 
(yellow, red level 1 or red level 
2) with the discounts they were 
already entitled to.

Also in August 2021, Aneel, 
together with the Brazilian 
Association of Electric Energy 
Distributors (Abradee) and the 
Ministry of Mines and Energy 
(MME), launched a public 
utility advertising campaign 
aimed at guiding the Brazilian 
population to raise awareness 
about energy consumption. The 
campaign was also approved by 
the Electric Sector Monitoring 
Committee (CMSE).

Another measure taken by the 
Federal Government was the 
implementation of the Incentive 
Program for the Voluntary 
Reduction of Electric Energy 
Consumption for group B 

consumers from September 
2021, with the creation of a 
bonus to encourage consumers 
to reduce their energy 
consumption. To be entitled 
to the bonus, the consumer 
must have reduced energy 
consumption by at least 10% 
in the months of September to 
December 2021 compared to the 
same period in 2020.

Finally, Aneel published REN No. 
1000/2021, which consolidates 
the Agency’s main rules for the 
provision of the public electricity 
distribution service, in which the 
rights and duties of consumers 
are laid out. The new resolution 
is one of Aneel’s most important 
regulations, as it defines in 
a simpler and more objective 
way the responsibilities of 
agents and the procedures to 
be followed by consumers so 
that universal access to the 
electricity service is available 
with quality and efficiency.

46

COPEL 2021 INTEGRATED REPORTSECTOR CONTEXABOUT  
COPEL AND  
BUSINESS 
MODEL

Companhia Paranaense de Energia 
Shareholding Organization Chart  
Business Model

Companhia Paranaense de Energia

  |  GRI 102-2, 102-5, 102-6, 102-7 |

Created on October 26, 1954 and 
headquartered in Curitiba (PR), Copel 
operates as a mixed capital company, 
controlled by the State of Paraná, and 
its shares are currently traded on the 
São Paulo, New York and Madrid stock 
exchanges. Its business activities 
are distributed in ten Brazilian states 
(see map) and are focused on the 
generation, transmission, distribution 
and commercialization of energy and 
natural gas.

The Company’s electrical system 
comprises its own generating facilities and 
transmission lines in several Brazilian states, 
in addition to interests in other assets of 
this nature. In the state of Paraná, Copel 
has its electricity distribution assets within 
its concession area. The main customers 
are consumers in the regulated market 
(households, industry, and commerce)

and consumers in the free market (industry 
and commerce), both conducted and 
supervised by Aneel.

The telecommunications business 
was terminated with the sale of Copel 
Telecomunicações S.A., which was completed 
on 08.03.2021, with its entire structure 
transferred to the new owner. GRI 102-10

48

COPEL 2021 INTEGRATED REPORTABOUT COPEL AND BUSINESS MODELActivity Map

  |  GRI 102-4, 102-6  |

GO

MA

RN

MT

PR

RS

TRANSMISSION LINE

HYDROELECTRIC PLANT

SUBSTATION

WIND FARM

DISTRIBUTION LINE

BA

MG

SP

SC

49

COPEL 2021 INTEGRATED REPORTABOUT COPEL AND BUSINESS MODELCorporate Structure

STATE OF PARANA
Voter 69.66%       Total 31.07%

BNDESPAR
Voter 12.44%       Total 23.96%

PURCHASE CUSTODY (free float)
Voter 16.13%        Total 44.17%

ELETROBRAS
Voter 1.45%        Total 0.56%

OTHER SHAREHOLDERS
Voter 0.31%         Total 0,24%

B3
VOTER 12.02% 
TOTAL 36.22%

NYSE
VOTER 4.09%
TOTAL 7.88%

LATIBEX
VOTER 0.02%
TOTAL 0.07%

COPEL

(1) COPEL
GERAÇÃO E TRANSMISSÃO S.A.
100.0%

(1) COPEL 
DISTRIBUIÇÃO S.A.
100.0%

(1) COPEL 
SERVIÇOS S.A.
100.0%

1) COPEL 
COMERCIALIZAÇÃO S.A.
100.0%

(1) F.D.A. GERAÇÃO DE 
ENERGIA  S.A.  
100.0%

(4) GUARACIABA
TRANSMISSORA DE
ENERGIA (TP SUL) S.A.
Total 49.0%

(1) NOVA EURUS IV
ENERGIAS RENOVÁVEIS 
S.A. 100.0%

(1) SÃO BENTO 
ENERGIA
100.0%

(1) CUTIA EMPREENDIMENTOS
EÓLICOS SPE S.A.
100%

(1) BROWNFIELD 
INVESTMENT 
HOLDING LTDA.
100%

(2) ELEJOR -
CENTRAIS ELÉTRICAS
DO RIO JORDÃO
Total 70.0%

(1) BELA VISTA
GERAÇÃO DE ENERGIA 
S.A.
Total 100.0%

(1) MARUMBI
TRANSMISSORA DE
ENERGIA S.A. 
100.0%

(1) COSTA OESTE
TRANSMISSORA DE
ENERGIA S.A. 
100.0%

(1) UIRAPURU
TRANSMISSORA DE
ENERGIA S.A.  
100.0%

(2) UEG ARAUCÁRIA
LTDA.
Total 60.9%

(3) FOZ DO CHOPIM
ENERGÉTICA LTDA
Total 35.8%

(4) MATA DE SANTA
GENEBRA 
TRANSMISSÃO
S.A.  
Total 50.1%

(4) MATRINCHÃ
TRANSMISSORA DE
ENERGIA (TP NORTE) S.A.
Total 49.0%

(4) INTEGRAÇÃO
MARANHENSE TRANS.
DE ENERGIA S.A.
Total 49.0%

(4) CAIUÁ
TRANSMISSORA
DE ENERGIA S.A.
Total 49.0%

(4) CANTAREIRA
TRANSMISSORA DE
ENERGIA S.A.
Total 49.0%

(4) PARANAÍBA
TRANSMISSORA DE
ENERGIA S.A.
Total 24.5%

(5) UHE GOVERNADOR
JAYME CANET JÚNIOR
(MAUÁ)
Total 51.0%

(5) UHE BAIXO IGUAÇU
Total 30.0%

(1) NOVA ASA
BRANCA I ENERGIAS
RENOVÁVEIS S.A.
100.0%

(1) NOVA ASA
BRANCA II ENERGIAS
RENOVÁVEIS S.A.
100.0%

(1) NOVA ASA
BRANCA III ENERGIAS 
RENOVÁVEIS S.A.
100.0%

(1) SANTA MARIA 
ENERGIAS  
RENOVÁVEIS S.A.
100.0%

1) SANTA HELENA 
ENERGIAS  
RENOVÁVEIS S.A.  
100.0%

(1) VENTOS DE SANTO
URIEL S.A.  
100.0%

(2) JANDAÍ I ENERGIAS 
RENOVÁVEIS
Total 100.0%

GE OLHO 
D’ÁGUA S.A
100.0%

(2) JANDAÍ II ENERGIAS 
RENOVÁVEIS
Total 100.0%

GE BOA  
VISTA S.A.
100.0%

(2) JANDAÍ III ENERGIAS 
RENOVÁVEIS
Total 100.0%

GE FAROL S.A.
100.0%

(2) JANDAÍ IV ENERGIAS 
RENOVÁVEIS
Total 100.0%

GE SÃO BENTO 
DO NORTE S.A. 
100.0%

Position on 12/31/2021
(1) wholly owned subsidiary
(2) Subsidiaries
(3) Affiliates
(4) Jointly controlled companies
(5) Consortia
(a) Subsidiary UEG Araucária 
Ltda. holds a 19.31% stake in 
Estação Osasco Desenvolvimento 
Imobiliário S.A.

CENTRAL GERADORA
EÓLICA SÃO BENTO  
DO NORTE I S.A.
Total 100.0%

USINA DE 
ENERGIA EÓLICA 
GUAJIRÚ S.A.
Total 100.0%

VENTOS DE SERRA 
DO MEL B
Total 100.0%

(2) COMPANHIA
PARANAENSE DE GÁS
– COMPAGAS
Total 51.0%

CENTRAL GERADORA
EÓLICA SÃO BENTO
DO NORTE II S.A.
Total 100.0%

USINA DE 
ENERGIA EÓLICA 
JANGADA S.A.
Total 100.0%

EOL POTIGUAR 
E 141 SPE S.A
Total 100%

(2) UEG ARAUCÁRIA
S.A (A).
Total 20.3%

CENTRAL GERADORA
EÓLICA SÃO BENTO
DO NORTE III S.A.
Total 100.0%

CENTRAL GERADORA
EÓLICA SÃO MIGUEL 
I S.A.
Total 100.0%

CENTRAL GERADORA 
EÓLICA SÃO MIGUEL 
II S.A.
100%

CENTRAL GERADORA
EÓLICA SÃO MIGUEL  
III S.A.
Total 100%

USINA DE ENERGIA 
EÓLICA CUTIA S.A.
Total 100.0%

USINA DE 
ENERGIA EÓLICA 
MARIA HELENA 
S.A.
Total 100%

USINA DE 
ENERGIA EÓLICA 
POTIGUAR S.A.
Total 100%

USINA DE 
ENERGIA EÓLICA 
ESPERANÇA  
DO NORDESTE S.A.
Total 100%

USINA DE 
ENERGIA EÓLICA 
PARAÍSO DOS 
VENTOS DO 
NORDESTE S.A.
Total 100%

EOL POTIGUAR  
E 142 SPE S.A
Total 100%

(3) CARBOCAMPEL
S.A.
Total 49.0%

EOL POTIGUAR  
E 143 SPE S.A
Total 100%

VILA PARAÍBA IV 
SPE S.A
Total 100%

EOL POTIGUAR B 
61 SPE S.A
Total 100%

3) DONA FRANCISCA
ENERGÉTICA S.A.
Total 23.0%

(4) VOLTALIA SÃO
MIGUEL DO GOSTOSO I
PARTICIPAÇÕES S.A.
Total 49.0%

(4) PARANÁ GÁS
EXPLORAÇÃO
E PRODUÇÃO
Total 30.0% 

(4) SOLAR PARANÁ GD
PARTICIPAÇÕES S.A.
Total 49.0% 

PHARMA SOLAR II
GERAÇÃO DISTRIBUIDA 
SPE LTDA.
Total 100.0%

PHARMA SOLAR III
GERAÇÃO DISTRIBUIDA 
SPE LTDA.
Total 100.0%

PHARMA SOLAR IV
GERAÇÃO DISTRIBUIDA 
SPE LTDA.
Total 100.0%

BANDEIRANTES SOLAR I
GERAÇÃO DISTRIBUIDA 
SPE LTDA.
Total 100.0%

BANDEIRANTES SOLAR II
GERAÇÃO DISTRIBUIDA 
SPE LTDA.
Total 100.0%

BANDEIRANTES SOLAR III
GERAÇÃO DISTRIBUIDA 
SPE LTDA.
Total 100.0%

50

COPEL 2021 INTEGRATED REPORTABOUT COPEL AND BUSINESS MODELBusiness model

CAPITAL

INPUTS

NATURAL
» Use of water resources to generate 15,798 GWh of electricity 
» 93.7% of the Generating Park uses renewable sources

SOCIAL AND RELATIONSHIP
» 4,928,943 consumers
Several relationship channels with 
stakeholders:
» Social programs
» Corporate Volunteering
» Engagement with the community

HUMAN
» 6,383 of its own employees
» 8,416 outsourced employees

INTELLECTUAL
» R$ 3.7 million invested in training and  
   personal development
» R$ 40,671,951.00 invested in R&D by  

Copel Distribuição

» R$ 40,707,780.75 invested in R&D by  

Copel Geração e Transmissão

INFRASTRUCTURE
» 24 hydroelectric plants
» 2 thermoelectric plants
» 25 wind farms
» 9,616 km of transmission lines
» Substations with a transformation  
   capacity of 20,462 MVA

FINANCIAL
R$ 2.2 billion invested

OUR ACTIVITIE

S

                        G O V E RNANCE        

MARKETING

Y
C

N

GENERATION

DISTRIBUTION

E

I

C

I

F

F

E

TRANSMISSION

S
T
R
AT
EGY

OUTCOMES

NATURAL
»   GHG EMISSIONS  

SCOPE 1: 15,583.53 TCO2  
SCOPE 2: 452,474.46 TCO2

S
R
E
D
L
O
H
E
K
A
T
S

SHAREHOLDERS

EMPLOYEES

CUSTOMERS 

COMMUNITY

PROVIDERS

SOCIAL AND RELATIONSHIP
»  1,109 HOURS OF VOLUNTEERING
»  90.2% ISF - SUPPLIER SATISFACTION INDEX
»   CUSTOMER SATISFACTION INDEX
»   DEGREE OF SATISFACTION ANEEL 

DER 105.21(HOURS) 
FER 5.76 (UNIT)

HUMAN
»  GPTW SEAL
»  R$ 691.66 MILLION PAID IN SALARIES
»  R$ 351.73 MILLION PAID IN BENEFITS
»  R$ 367.42 MILLION PAID IN PLR+PPD

INTELLECTUAL
»  3 PUBLISHED PATENTS 
»  4 PATENTS REQUESTED
»  36 RESEARCH PROJECTS 
»  COPEL VOLT PROGRAM: 5 SELECTED STARTUPS

INFRASTRUCTURE
»  95% AVAILABILITY OF THE GENERATING PARK
»  2.74% TRANSMISSION LOSSES 
»  7.74% OF DISTRIBUTION LOSSES 
»  DECI 7.20
»  FECI 4.76

Mission
Provide energy and solutions  
for sustainable development

Vision
To be a reference in the 
businesses in which it  
operates, generating value in  
a sustainable way

REGULATORY 
BODIES

FINANCIAL
»  5 BILLION NET INCOME
»  2.2 BILLION IN INVESTMENT 
»  24 BILLION IN NET REVENUE

51

COPEL 2021 INTEGRATED REPORTABOUT COPEL AND BUSINESS MODEL 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Acknowledgments

 In 2021, Copel received the following acknowledgments:

Awards / Certifications

Certifier

PNQV Award - National Quality of Life Award - Excellence in management in the Large Company category 
(Gold Category)

Brazilian Association of Quality of Life (ABQV)

FTSE4 Good Index Series - Recognition of companies’ performance in terms of their environmental, social, 
and corporate governance policies and practices

London Stock Exchange

SE B3 - Corporate Sustainability Index

Ibovespa B3

ICO2 - Carbon Efficient Index

Pro-Ethics Seal

B3

B3

B3

Comptroller General of the Union - CGU and the Ethos 
Institute of Business and Social Responsibility

Pro-Gender and Race Equality Seal

Ministry of Women, Family and Human Rights

Human Being Award 2021 - Development Category - Performance Award (PPD) - 1st Place

Human Being Award 2021 - Administration Category - Family Day - 1st Place

52

COPEL 2021 INTEGRATED REPORTABOUT COPEL AND BUSINESS MODELAwards / Certifications

Certifier

CIER Award - Customer Evaluation (bronze) and Innovation (bronze)

Comisíon de Integración Energética Regional  
- CIER Latin America

Paraná Regional Leaders Award 2021 - Best Company in Sustainable Practices

LIDE Paraná

Best Biogas Award, in the Best Organization category (3rd place)

South Brazilian Forum on Biogas and Biomethane

GPTW Certification and Ranking among the best companies in Paraná for Copel Geração e Transmissão 
(15th) and Copel (13th)

Great Place to Work

Paraná Climate Gold Seal

Sesi ODS 2021 Seal

Federal Government of the State of Paraná

Sesi - Industry Social Service

53

COPEL 2021 INTEGRATED REPORTABOUT COPEL AND BUSINESS MODELSUSTAINABILITY

Sustainability Management
Voluntary Commitments
Copel and the SDGs

Sustainability Management

Copel is a pioneer in the 
management of environmental, 
social, and corporate governance 
issues. Throughout its history, 
it has consolidated itself as a 
company committed to providing 
energy and solutions for the 
sustainable development of society, 
being the first company in the 
electricity sector to join the United 
Nations (UN) Global Compact on 
July 12 of 2000. 

Sustainability management is 
carried out through several areas 
dedicated to ESG-related topics. 
Corporate guidelines are prepared 
and disseminated by Copel Holding 
through policies and standards that 
permeate all areas of the Company, 
including its Wholly Owned 
Subsidiaries. Each business has its 

areas specialized in the management 
of socio-environmental aspects, 
since each operation has unique 
characteristics and requires different 
types of action and monitoring, 
aiming at socio-environmental 
compliance and adherence to best 
market practices.

To assess sustainability performance, 
the Company monitors key related 
data and participates in several 
specialized ESG performance 
assessments, mainly the B3 
Corporate Sustainability Index (ISE/
B3) and the S&P Global Corporate 
Sustainability Assessment (CSA). 
The results of these assessments are 
used as a basis for the continuous 
improvement of processes related to 
the ESG dimensions.

55

COPEL 2021 INTEGRATED REPORTSUSTAINABILITYVoluntary Commitments

During its history, Copel has assumed, supported, and disseminated voluntary commitments 
recognized worldwide as good corporate sustainability practices. The main one is the 
commitment to the Global Compact, a UN initiative to engage companies and organizations 
in the adoption of principles in the areas of Human Rights, Labor Rights, Environment and 
Anti-Corruption. The Company is part of the Global Compact’s Brazil Network, composed of 
companies, agencies of the United Nations system in Brazil, business entities, civil society 
organizations, educational institutions, among others.

 Other Copel Voluntary Commitments GRI 102-12

Letter name, principle, or  
other initiatives

Date of adoption

Voluntary/
mandatory

Stakeholders 
involved

United Nations Global Compact

07/12/2000

Voluntary

All

Business Pact for Integrity and  
Against Corruption

07/22/2015

Voluntary

All

Business Contribution to the Promotion 
of the Green and Inclusive Economy

05/11/2012

Voluntary

All

Call to Action for Governments to 
Combat Corruption

12/02/2014

Voluntary

All

Network of Companies for the Learning 
and Eradication of Child Labor

11/26/2016

Voluntary

All

Nós Podemos National Movement

03/08/2016

Voluntary

All

PRME - Principles for Responsible 
Management Education

Positioning Entrepreneurs for the 
Climate - CEBDS

11/16/2018

Voluntary

All

08/31/2021

Voluntary

All

Open Business Letter 

Copel’s CEO, Daniel Pimentel 
Slaviero, together with 104 other 
leaders of national and foreign 
companies, as well as sector entities, 
signed an open letter in support of bold 
environmental goals and in defense 
of Brazil’s engagement for an agenda 
that aims at sustainable development. 
The document was led by the Brazilian 
Business Council for Sustainable 
Development (CEBDS). 

The backdrop for the signing was the 
UN Climate Summit, held in Glasgow, 
Scotland, in November. The letter 
highlighted the need for a low carbon 
economy, recognizing the responsibility 
of the business sector in this 
transformation. The content also 
supports the development of a political-

regulatory framework with actions 
to preserve the environment and 
combat illegal deforestation.

56

COPEL 2021 INTEGRATED REPORTSUSTAINABILITYCopel and the Sustainable Development Goals

Copel directs its actions related to the 
Sustainable Development Goals (SDGs) based 
on the results of the study organized by the 
Global Compact’s Brazil Network (RBPG), 
SDGs in the Brazilian Electricity Sector, 
which aimed to analyze and identify which 

goals and objectives are more related to the 
activities of the Brazilian electricity sector.

possible to identify the relationship with each 
material theme.

These objectives and goals are presented in 
this report together with the material topics 
and are accompanied by Copel’s performance 
in each of them. The SDG icons make it 

In this way, Copel deals with its quest for 
sustainable development with transparency, 
in line with the practices encouraged and 
monitored worldwide by the UN.

57

COPEL 2021 INTEGRATED REPORTSUSTAINABILITYCopel and the Sustainable Development Goals

The priority SDGs and their targets for the Brazilian electricity sector are:

7. ACCESSIBLE AND CLEAN ENERGY: 
• 7.1 - By 2030, ensure universal, reliable, modern, and affordable access to energy services. 
• 7.2 - By 2030, maintain a high share of renewable energies in the national energy matrix. 
• 7.3 - By 2030, increase the rate of improvement in energy efficiency in the Brazilian economy.

8. DECENT WORK AND ECONOMIC GROWTH: 
• 8.3 - Promote development-oriented policies that support productive activities, decent job creation, entrepreneurship, creativity, and 
innovation, and encourage the formalization and growth of micro, small and medium-sized enterprises, including through access to 
financial services.

9. INDUSTRY, INNOVATION, AND INFRASTRUCTURE: 
• 9.1 - Develop quality, reliable, sustainable, and robust infrastructure, including regional and cross-border infrastructure, to support 
economic development and human well-being, with a focus on equitable and affordable access for all. 
• 9.4 - By 2030, modernize infrastructure and rehabilitate industries to make them sustainable, with increased efficiency in the use 
of resources and greater adoption of clean and environmentally appropriate technologies and industrial processes; with all countries 
acting in accordance with their respective capabilities.

11. SUSTAINABLE CITIES AND COMMUNITIES: 
• 11.1 - By 2030, ensure access for all to safe, adequate, and affordable housing and basic services and upgrade slums. 
• 11.4 - Strengthen efforts to protect and safeguard the world’s cultural and natural heritage.

13. ACTION AGAINST GLOBAL CLIMATE CHANGE: 
• 13.2 - Integrate climate change measures into national policies, strategies, and plans.

Copel’s performance  to reach these goals is presented in specific tables in the performance of capitals, according to their relationship 
with each one.

58

COPEL 2021 INTEGRATED REPORTSUSTAINABILITYWeb series on the relationship between 
SDGs and the electricity sector

At the end of March, Copel launched the 
web series Energia da Sustentabilidade, 
which addressed the Sustainable 
Development Goals (SDGs) prioritized by the 
electricity sector and their application. This 
initiative is part of the Educa ODS Program 
and has seven episodes of videos and 
podcasts. The videos of up to three minutes 
present content in a light and didactic way 

for those who are not yet familiar with the 
topics covered.

The podcast allows for in-depth discussions 
around each SDG and was attended by experts 
from Copel, universities, public agencies, and 
similar institutions. The launch of the web series 
took place in a webinar, with the participation of 
Copel and Global Compact professionals.

Actions taken by companies and the 
market to make compliance with the SDGs 
feasible, in accordance with the goals of 
the UN 2030 Agenda, were discussed. The 
materials for the web series are available 
on Copel’s Sustainability Portal, on the 
Company’s YouTube channel and on the 
main audio platforms.

59

COPEL 2021 INTEGRATED REPORTSUSTAINABILITYCORPORATE
GOVERNANCE

Strategic Reference
Governance Practices
Corporate Governance Structure
Indication and Performance Evaluation of 
the Members of the Governance Bodies 
Integrity
Risk management
Regulatory Environment

Strategic Reference

Copel’s actions and management decisions are guided by the guidelines established in its Mission, Vision, and Values, presented below.

Mission
Providing energy and solutions for sustainable 
development.

Vision
To be a reference in the businesses in which it 
operates, generating value in a sustainable way.

Values 

GRI 102-16

Ethics 
Result of a collective pact that defines 
individual behaviors aligned with a 
common goal.

Respect for people 
Consideration for others.

Dedication 
Ability to be intensely and completely  
get involved in the work contributing to 
the achievement of the organization’s 
objectives.

Transparency 
Accountability of the company’s 
decisions and achievements to inform 
its positive or negative aspects to all 
interested parties.

Security and Health 
Healthy work environment in which 
workers and managers collaborate to use 
a process of continuous improvement to 
protect and promote the safety, health, 
and well-being of all.

Responsibility 
Conducting the company’s life in a 
sustainable manner, respecting the rights 
of all stakeholders, including future 
generations, and the commitment to 
sustaining all forms of life.

Innovation 
Application of ideas in processes, 
products, or services in order to improve 
something existing or to build something 
different and better.

61

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCEGovernance Practices

Copel’s new Bylaws contemplate significant advances in corporate 
governance, with emphasis on:

• Guarantee that the current 

• Establishment of 3 advisory 

statutory provision that requires 
the full application of tariff 
readjustments, approved by the 
National Electric Energy Agency 
- Aneel, cannot be changed or 
deleted without the approval 
of the majority of shareholders 
holding preferred shares;

• Increase from 2 to 3 in the 

number of members elected by 
non-controlling shareholders in 
the Board of Directors (CAD); 

• Inclusion of an independent 

external member in the Statutory 
Audit Committee;

committees to the CAD, namely:

• Investment and Innovation 

Committee, with the 
purpose of evaluating and 
issuing recommendations on 
the Company’s investment 
plans, composed of three 
CAD members, one of 
them representing minority 
shareholders;

• Sustainable Development 

Committee in order to assist 
CAD in proposing guidelines, 
policies and main topics 
related to people management 
and ESG;

62

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCE• Minority Committee for the 

purpose of analyzing and issuing 
recommendations and opinions 
on matters involving transactions 
between the Company and the 
controlling shareholder.

• UNITs program, including:

• Adherence to B3’s Level 2 of 
Corporate Governance, which 
establishes: among others:

• 100% tag along for Common 
and Preferred shares, giving 
equal treatment to the 
Company’s shareholders; 

• Splitting of shares in the 

• Voting rights for preferred 

proportion of 1 to 10 (the 
shares were traded as of 
March 12, 2021, according 
to the Notice to Shareholders 
published on this date);

• Possibility of converting shares 
at the ratio of 1 ON to 1 PNB 
(and vice versa);

• Formation of UNITs composed 

of 5 shares issued by the 
Company, being 1 ON (CPLE3) 
and 4 PNB (CPLE6); 

shareholders in matters dealing 
with the transformation, 
incorporation, spin-off, or 
merger of the Company.  

These advances are added to the 
robust Corporate Governance system 
already in place at the Company and 
to the new dividend policy approved 
in 2021.

63

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCECorporate Governance Structure

  | GRI 102-18, 102-22, 103-1, 103-2 |

Copel’s corporate governance structure has a board of directors and five executive boards, and is composed of statutory bodies with different levels 
of responsibility, namely: General Shareholders’ Meeting, with its Nomination and Evaluation Committee and the Fiscal Council; Board of Directors 
with its statutory advisory committees: Statutory Audit Committee, Investment and Innovation Committee, Sustainable Development Committee and 
Minority Committee; Internal Audit and Executive Board assisted by non-statutory internal bodies, such as the Ethics Committee.

Click on the names of statutory 
bodies to access their 
operation details.

GENERAL MEETING OF SHAREHOLDERS

NOMINATION AND EVALUATION 
COMMITTEE

STATUTORY AUDIT  
COMMITTEE

ADMINISTRATIVE COUNCIL

INTERNAL AUDIT

MEETING BOARD

HOLDING

PRESIDENCY

FISCAL COUNCIL

SUSTAINABLE DEVELOPMENT 
COMMITTEE

INVESTMENT AND INNOVATION 
COMMITTEE

MINORITY COMMITTEE

Finance and Investor  
Relations Department

Business Management 
Board

Legal and  
Regulatory Board

Business  
Development Board

Governance, Risk and 
Compliance Board

Notes: 
1. The Nomination and Evaluation Committee is shared with Copel’s wholly owned subsidiaries (Holding).
2. Internal Audit is administratively subordinate to the Presidency and functionally to the Board of Directors.

64

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCENomination and Performance Assessment of  
    Statutory Body Members

Nomination and appointment process
  | GRI 102-24, 103-2 |

The members of the Board of Directors 
are initially appointed by the controlling 
shareholder (State of Paraná), with the 
exception of three vacancies for non-
controlling shareholders and one vacancy 
for the employee representative, for which 
an internal election process is carried 
out. Copel invites shareholders to present 
the candidates via Notice to the Market, 
published on the Investor Relations website, 
in accordance with Art. 21-L and 21-M of 
CVM Instruction 481/2009 and applicable 
legislation. Each candidate undergoes 
verification of the requirements and 
seals performed by the Governance, Risk 
and Compliance Board. The Nomination 

and Evaluation Committee verifies the 
compliance of nominations with legislation 
and internal regulations, in particular with 
the Nomination Policy and the Internal Rule 
for Nomination of Statutory Body Members 
(NAC 030311).

According to item 4.2.8 of Copel 
Administrative Rule (NAC) 030311, 
knowledge and experience on economic 
topics are required from the members of the 
Board of Directors: “public companies and 
mixed capital companies and those with 
shares listed in New York Stock Exchange 
(NYSE) and/or B3, must ensure that at 
least one of the directors has recognized 

experience in corporate accounting matters 
to be a member of the Statutory Audit 
Committee.” Both the Nomination Policy 
and NAC 030311 point to diversity as a 
principle to be considered in the selection of 
directors, including diversity of backgrounds, 
qualifications, and experiences, and in 
relation to gender, religion, age, and race.

In addition to the above assumptions, Copel 
also follows the independence criteria set 
out in national legislation (13.303/2016), 
and in the US legislation of the Securities 
and Exchange Commission (SEC), as its 
shares are listed on the NYSE.

65

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCERemuneration of corporate governance members
  | GRI 102-35, 102-36, 102-37 |

The remuneration policy applied to the members of the governance 
bodies is defined by the General Shareholders’ Meeting, in accordance 
with specific state legislation. (CCEE Normative Resolution No. 
003/2019). For the executives, in addition to the charges, the 
compensation comprises a health and social security plan, food 
allowance, representation allowance, and profit sharing.

The remuneration of directors and other governance members is 
composed only of charges.

Performance evaluation of statutory bodies
  | GRI 102-28, 103-3 |

The statutory bodies of Copel (Holding) and its wholly owned subsidiaries 
undergo an annual performance evaluation process, as established in 
Art. 81 of the Bylaws and in the Annual Performance Assessment Policy 
of Statutory Bodies (NPC 0319). The demand for this analysis is also 
provided for in the applicable legislation and is part of the best corporate 
governance practices. The Board of Directors is responsible, with the 
methodological support of the Nomination and Evaluation Committee. 
The process comprises collective (peer and body) and individual (self-
assessment) assessments, and independence is ensured by hiring 
an external consultancy, which develops the model and applies it, 
following the requirements of Federal Law No. 13.303/2016. In 
addition to the statutory bodies, the members of the Executive Board 
and the Corporate Governance Secretariat are evaluated.

Diversity Indicators in Governance

 Total employees by employee category and gender
  | GRI 405-1 |

Male

Female

Total by 
functional 
category

Board of Directors

Administrative 
Council

Fiscal Council

Statutory Audit 
Committee

Nomination 
and Evaluation 
Committee

6

8

7

3

3

Total

27

1

1

2

0

0

4

7

9

9

3

3

31

66

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCE Senior Management Diversity Indicators (%)

  | GRI 405-1 |

By age

Up to 30 years old

Between 30 and 50 
years old

Board of 
Directors

Administrative 
Council

Fiscal Council

Nomination 
and Evaluation 
Committee

statutory  
audit 
committee

Total

0.00%

0.00%

0.00%

0.00%

0.00%

0.00%

71.43%

44.44%

44.44%

33.33%

0.00%

45.16%

Above 50 years old

28.57%

55.56%

55.56%

66.67%

100.0%

54.84%

Total

100%

100%

100%

100%

100%

100%

67

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCEDevelopment of governance
    body members

  | GRI 102-27, PRME 1, 2, 3 |

Members of Copel’s senior management 
undergo high-level training, face-to-face and 
virtual, on economic, environmental, and 
social topics. In 2021, training was carried 
out for directors and administrators, promoted 
in partnership with the Brazilian Institute of 
Corporate Governance (IBGC). The training 
was mandatory, according to Art. 17 of Law 
No. 13.303/16, and was completed by all 
members of the senior management. The 
topics covered were: 

Corporate and capital market legislation; 
Disclosure of information; Internal Control 
and Risk Management; Code of Conduct 
and Integrity; Law No. 12.846/2013 (Anti-
Corruption Law); Communication with the 
Market and Transparency and Accountability; 
The role of the Administrative and Fiscal 

Council in compliance with the Anti-
Corruption Law; Administrative and Judicial 
Liability; The role of Audits; The Board of 
Directors in the Governance System; Council 
Mission; The roles and responsibilities of the 
board and director.

Two of the Company’s directors are taking 
specialization courses, one in an MBA in 
Strategic People Management, and the 
other in an Executive MBA, improving their 
knowledge of the economic topic. 

In addition, to improve knowledge on social 
issues, managers participated in the event 
“Why do we need to talk about racism?”, 
promoted by the Diversity Commission in 
partnership with UniCopel.

CORPORATE GOVERNANCE

68

COPEL 2021 INTEGRATED REPORTIntegrity

  | GRI 102-16, PRME 1, 2,  |

Copel’s Integrity Program was 
created based on Law No. 
12.846/2013 (Anti-Corruption 
Law) and Law No. 13.303/2016 
to prevent, detect, and remedy 
possible harmful acts involving, 
for example, the occurrence 
of bribery, conflict of interest, 
fraud in bidding and payment 
processes, among others. Its rules 
are applicable to all employees, 
administrators, and tax advisors. 
he Code of Conduct, created 
in 2003, is periodically revised 
and is also subject to public 
consultation every four years.

The document incorporates Copel’s 
values, the principles of the UN 
Global Compact and corporate 
governance, presenting a set of 
conducts related to the themes of 

integrity, compliance, transparency, 
safety and health, social and 
environmental responsibility, 
respect, and relationship with the 
various segments in which the 
Company operates.

The Code of Conduct is the 
instrument that guides the actions 
of all people who carry out 
activities on behalf of Copel and 
its equity interests, establishing 
parameters of conduct for 
employees, members of the 
Executive Board, Boards and 
Committees, interns, suppliers, 
service providers and contracted 
parties. It is noteworthy that 
failure to comply with its principles 
and commitments subjects the 
individual to the penalties provided 
for in the functional discipline rule.

69

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCEConflict of Interests

  | GRI 102-25, PRME 1, 2, 3 |

Copel’s guidelines for dealing with conflicts 
of interest are described in the bylaws and 
internal regulations of statutory bodies, 
according to applicable legislation, specific 
policy, and the best corporate governance 
practices of the Brazilian Institute of 
Corporate Governance (IBGC).

According to Copel’s Bylaws (Holding), Art. 
77, the shareholder and the members of the 
Executive Board, the Board of Directors and 
Fiscal Council and statutory committees that, 
for any reason, have a direct, indirect, or 
conflicting private interest with that of the 
Company in a given resolution, must abstain 
from participating in the discussion and 
voting of this item, even as representatives 

of third parties, the reason for abstention 
being recorded in the minutes, indicating the 
nature and extent of their interest.

Additionally, in the Internal Regulations 
of statutory bodies, it is provided that in 
case the manager himself does not express 
himself, any of those present at the meeting 
who are aware of the fact must manifest. 
After identifying the conflict of interest or 
particular interest, the administrator involved 
must be removed from the discussions and 
deliberations and must temporarily withdraw 
from the meeting. 

Furthermore, the Policy on Transactions with 
Related Parties and Conflicts of Interest sets 

out the rules for transactions between related 
parties to be carried out in the best interest 
of Copel and its wholly owned subsidiaries, 
based on principles of independence, 
competitiveness, compliance, transparency, 
equity, and commutativity. The Policy is 
also applicable as a recommendation to 
subsidiaries and jointly controlled companies 
and is recommended for affiliated companies 
and other equity interests, in compliance 
with their corporate procedures.

Conflicts dealt with are recorded in the 
minutes of the respective meetings of the 
Board of Directors or other Company bodies 
and made available on Copel’s website.

70

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCEIntegrity training 

  | GRI 102-16, 205-2, PRME 1, 2, 3 |

The training courses are developed by Copel, in 
the Distance Learning (DL) modality, with the 
objective of bringing to employees and members 
of the senior management the principles that 
guide the Company’s conduct. 

Annually, Copel’s senior management 
and the members of the governance 
bodies undergo training on economic, 
environmental, and social topics, covering 
topics related to: Internal Control and 
Risk Management; Integrity; Law No. 
12.846/2013 (Anti-Corruption Law); 
Communication with the Market and 
Transparency and Accountability; the role 
of the Board of Directors and Supervisory 
Board in compliance with the Anti-
Corruption Law.

The Code of Conduct course was offered 
to employees, developed so that all people 
who work on behalf of Copel are aware 
and can remember what the Company’s 
recommended conduct is, within the 

principles of Integrity, Compliance, 
Transparency, Security and Health, Social 
and Environmental Responsibility and 
Respect. These principles guide internal 
conduct and must always be considered in 
all decisions.

In 2021, the Governance, Risk and 
Compliance Department (DRC) offered 
training on the concepts of internal controls 
and best practices for managers and control 
enforcers in Copel’s legal area, totaling 95 
employees trained. 

The trainings were recorded and are 
available to the internal public on the Legal 
Portal. The disclosure and dissemination of 
the Integrity Program and other compliance 
initiatives are periodically carried out 
electronically throughout the Company. The 
entire content can be consulted through the 
Integrity Portal for the internal public and 
through the Integrity section on Copel’s 
website for the external public.

71

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCEMembers of governance bodies and employees trained in anti-corruption policies and procedures
  | GRI 205-2 |

Members of the  
governance body

Members of governance bodies who 
received training

Percentage of governance body  
members who received training

34

Employees

6,383

34

Employees who  
received training

4,764

Percentage of employees  
who received training

100%

76%

Total employees, by 
functional category

Total number of employees, by functional 
category, who received training

Percentage of employees, by functional  
category, who received training

29

1,577

3,541

1,236

204

13

21

6,621

20

1,226

2,543

973

46

13

21

4,842

69%

78%

72%

79%

23%

100%

100%

74%

72

Functional category

Operational

Technical High School 
Professional

High School Professional

Higher Education Professional

Intern

Director

Advisor

Total

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCEAnti-corruption practices 

  | GRI 205-1, 205-3 |

Copel’s anti-corruption 
practices are based on Law 
No. 12.846/2013 (Anti-
Corruption Law) and Decree 
No. 8.420, which deal with 
the implementation of integrity 
programs, as well as the 
administrative accountability of 
legal entities for the practice of 
acts against the public, national 
or foreign administration. 
The Company’s internal 
control structure follows the 
standards of the Committee of 
Sponsoring Organizations of the 
Treadway Commission (Coso), 
an internationally recognized 
framework, and Copel’s Integrity 
Program allows for the integrated 
management of internal controls, 
as well as providing reasonable 
assurance on authorizations and 
records of adequate accounting 
transactions, enabling the 
preparation and disclosure of 
financial reports in accordance 
with current regulations. 

In addition to the Integrity 
Program and the Code of Conduct, 
the most relevant guiding 
instruments for preventing and 
fighting corruption within the 
Company, Copel has corporate 
policies that are periodically 
reviewed and aligned with the 
US Foreign Corrupt Practices Act 
(FCPA) of 1977, and Sarbanes-
Oxley Act, 2002, and Coso. 
Considering Copel (Holding) and 
its wholly owned subsidiaries, 
100% of its operations were 
submitted to an assessment of 
risks related to corruption in 2021, 
without any cases of this type 
being identified.

Considering Copel (Holding) and 
its wholly owned subsidiaries, 
100% of Copel’s operations were 
submitted to an assessment of 
risks related to corruption in 2021, 
without any cases of this type 
being identified.

Pro-Ethics Seal 

The Pro-Ethics Company seal recognizes integrity 
initiatives voluntarily adopted by companies, with 
measures aimed at the prevention, detection, 
and remediation of acts of corruption and fraud. 
Participation in the Program is voluntary and carried out 
through the completion of evaluation questionnaires. In 
the 2020/2021 edition, 327 companies of all sizes and 
from different fields of activity requested access to the 
program, of which 195 were admitted and, after the 
evaluation process, 67 companies were approved and 
recognized as a Pro-Ethical Company 2020/2021. Copel 
obtained the seal for the second consecutive cycle.

Established in 2010, through a partnership between 
the Comptroller General of the Union (CGU) and the 
Ethos Institute for Business and Social Responsibility, 
Pro-Ethics is an initiative that aims to encourage 
the voluntary adoption of integrity measures by 
companies, through public recognition of those who 
are committed to implementing measures aimed 

at preventing, detecting, and remediating acts of 

corruption and fraud.

73

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCECommunication channels

  | GRI 102-17, 102-43 |
In order to receive opinions, criticisms, 
complaints, denunciations, and queries, 
Copel provides communication channels that 
contribute to the fight against fraud and 
corruption through the external reporting 
channel, as well as the clarification of 
doubts from consumers and other interested 
parties, by the ombudsman. Another 
positive characteristic of the channels is 
the expansion of the relationship with the 
interested parties. The Company encourages 
these parties to report any situation that 
indicates a violation of ethical principles, 

policies, rules, laws and regulations or other 
misconduct. The communication channels 
are publicized through articles on the intranet 
and banners posted at work centers, on 
the intranet and on the internet. In 2021, 
advertisements were broadcast on radio 
stations in the State of Paraná and in training 
related to the topic of integrity given to 
employees, administrators, and directors, 
among other audiences.

The management of the Whistleblower 
Channel is carried out by the Governance, 

Risk and Compliance Department. Complaints 
about: harassment and discrimination, 
corruption, destruction or damage to 
company assets, misconduct, favoritism, 
fraud, or theft of goods and/or money, 
irregularities in financial statements and/
or management reports, environment, 
non-compliance with internal policies and/
or procedures, misuse of Copel resources, 
leakage or misuse of information, violation 
of laws, violations of Law No. 12.846/2013 
(Anti-Corruption Law), and other illegalities.

COPEL 2021 INTEGRATED REPORT

CORPORATE GOVERNANCE

74

In 2021, 351 reports were received in the Whistleblower 
Channel, as follows

Nature of the Report

Moral harassment

Sexual harassment

Conduct

Conflict of interests

Query/Doubt

Corruption

Destruction or damage to company assets

Discrimination (race, color, sex, religion, etc.)

Favoring suppliers or customers

Fraud or theft of money

Environment

Non-compliance with internal policies and procedures

Others

Theft, stealing or diversion of goods

Misuse of company resources

Leakage or misuse of information

Violation of laws - others

Violation of environmental laws

Violation of labor laws

Violation or loss of customer data

Grand Total

Amount

11

2

54

18

19

5

8

2

4

10

4

57

106

4

19

5

4

2

9

5

351

Note: “Other” reports are classified as “SOX Tests” 
(these are test records to verify the Channel’s correct 
operation) and those considered as “Out of Scope” of 
the Reporting Channel, that is, they do not refer to the 
request for clarification of doubts, or failure to comply 
with legal and regulatory provisions of the Code of 
Conduct or Copel’s internal rules.

All information is received by Contato Seguro, an 
independent outsourced company specialized in 
receiving complaints and forwarded according to 
the determined flow. The Ethics Committee is the 
collegiate body whose purpose is to ensure that the 
ethical and moral positioning of Copel and its Wholly 
Owned Subsidiaries is maintained at high levels. The 
Commission for the Analysis of Complaints of Moral 
Harassment is the body responsible for analyzing 
complaints of moral harassment at Copel and its 
wholly owned subsidiaries. Copel has an Ombudsman 
with its processes certified by ISO9001, and in 

2021 it was elected the best ombudsman by the 

National Electric Energy Agency (Aneel).

75

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCEDemands handled by the  
Ethics Committee in 2021

233 complaints 
118 queries and other demands

 Status

Invalid

Out of scope

Insufficient Data

Valid

SOX tests

Clarified doubts

Partially valid

Under Analysis

Total

92

85

69

39

21

18

10

17

351

Risk management

Some of the main threats to Copel 
and its wholly owned subsidiaries 
are described throughout this report, 
as well as the forms of mitigation 
adopted. Further information on the 
subject is available on Form 20-F 
and on the Company’s website. 
Copel is aware that not properly 
managing its risks can generate 
financial, image, operational or 
socio-environmental impacts, which, 
consequently, result in financial 
losses, damage to reputation and 
the normalization of operations, or 
damage to environmental resources 
and the society.

The strategic risks associated with 
its operations are reviewed during 
the preparation of the Strategic 
Planning, work carried out jointly 
by the top management of Copel 
(Holding) and its subsidiaries 
through the identification and 
analysis of risks, definition of a 
control and contingency plan and 
establishment of monitoring actions. 
Included in the operational risk 

category, socio-environmental risks 
are those related to the impacts of 
Copel’s operations on society and 
the environment, which may affect 
reputation and generate sanctions 
from inspection bodies. They are 
also related to the effects of severe 
weather, the rupture of dams, the 
scarcity of natural resources, the 
mobilization of communities or 
health crises, which may affect the 
performance of services provided 
and cause losses to Copel.

The opportunities arising from 
sustainability management 
are reflected in the new 
businesses that the Company 
has been developing, such as 
the construction of the largest 
electrical track (infrastructure 
prepared for electric vehicles) in 
Brazil, with 730 kilometers of 
extension, connecting the Port of 
Paranaguá to Cataratas do Iguaçu, 
in Foz do Iguaçu; the acquisition 
of photovoltaic plants for the 
generation of distributed energy; 

76

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCEthe development of research and development projects with universities aimed at improving distributed generation; and the prospection of 
energy generation businesses from biomass and biogas from agro-industry, forestry assets and waste and from the decomposition of organic 
matter from solid waste.

 Main risks, impacts, and opportunities for Copel | GRI 102-15, 102-34 | 

Topics

Risks

Impacts

Strategy 

Risks associated with senior management decision making and strategic 
planning.

Substantial loss in Copel’s economic value.

Reputation

Negative publicity.

Losses resulting from the deterioration of Copel’s brand with the market, 
customers, and regulatory bodies.

Market

Changes in market prices, such as exchange and interest rates and share prices.

Fluctuation in fair value or future cash flows of a financial instrument.

Liquidity

Insufficient resources, cash, or other financial asset.

Inability to settle the obligations on the scheduled dates.

Credit

Failure of customers to fulfill their contractual obligations.

Difficulty in receiving amounts billed to its customers or from a counterparty  
in a financial instrument.

Disclosure

Lawsuits

Possibility of issuing incomplete, inaccurate or untimely financial, managerial, 
regulatory, tax, statutory reports.

Penalty by Copel with fines or other sanctions.

Inefficiency and ineffectiveness of Copel’s operations, including financial and 
operational performance targets.

Losses resulting from failure, deficiency or inadequacy of internal processes, 
people, and systems, or from external events.

Information 
Technology (IT)

Access control vulnerabilities, segregation of duties failure, policy violation, 
external attacks, IT environment downtime, improper information alteration 
or disclosure

Socio-
environmental

Impacts of Copel’s operations on society and the environment.
It is also related to the effect of severe weather, the scarcity of natural 
resources or the mobilization of communities.

Unauthorized access to Company data and information.

Impacts on the Company’s reputation and assessment by supervisory bodies.
It can also cause interruption in the provision of services or loss of energy production.

Projects

Laws and 
regulations

Fraud and 
corruption

Risks related to transmission, generation, distribution, telecommunications, 
research, and development projects, among others

Implication of additional costs, delay in project delivery and assessment by 
regulatory bodies.

Non-compliance with environmental, labor, tax, and regulatory laws to which 
Copel is subject, including internal policies and rules.

Assessment by regulatory bodies.

Theft of physical assets, information brokerage, embezzlement of financial 
resources, conflict of interest, influence peddling, bribery, kickbacks, 
collusion with suppliers and customers, among others.

Financial losses, fines, sanctions and penalties by inspection bodies, and 
deterioration of Copel’s image.

LGPD

 Risks under the General Personal Data Protection Law

Related to any activity of the Company that requires data processing and/or 
uses personal data in its operation, such as: collection, production, reception, 
classification, use, access, reproduction, transmission, distribution, processing, 
archiving, storage, elimination, evaluation or control of information, modification, 
communication, transfer, dissemination, or extraction of data.

77

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCEIn 2021, Copel monitored, through its 
Corporate Risk Management methodology, 
the process of identifying adverse events 
with the Strategic Planning review process, 
work carried out by the Governance, Risk 
and Compliance Department. This procedure, 
which identified 13 main risks, allowed a 
comprehensive view of how risks and critical 
concerns can impact the strategic objectives 
defined by the Company. gri 102-34

In accordance with the Company’s Risk 
Management Policy, during 2021, periodic 
reports were made of the risk portfolio and 
the respective mitigation plans to Senior 
Management (quarterly for analysis by the 
Audit Committee and Fiscal Council and 
every six months for analysis by the Board 
of Directors). This same procedure is also 
planned for the year 2022. Therefore, Copel’s 
strategic risk management process has been 
continuously improved, in line with the best 
market practices and in compliance with 
current legislation.

Cybersecurity

In February 2021, some of Copel’s servers 
suffered a cyberattack by hackers, 
immediately detected by the operation 
and protection systems. The Company 
followed the security protocols, including 
suspending the operation of its computerized 
environment to protect the information’s 
integrity, restoring normality in stages. 
The internal assessment of the incident 
was completed, with the information 
being directed to follow-up by the Civil 
Police and the containment and correction 
actions carried out as soon as possible. It 
is important to highlight that energy supply 
and telecommunications services were not 
interrupted due to the episode.

Copel has a Privacy and Data Protection Policy 
that establishes guidelines for obtaining, 
using, and disclosing the information collected 
on Copel’s websites.

Click here and access the Privacy 
Policy portal - Copel | Paraná 
Energy Company

Note: 418-1 - Copel monitors complaints from customers and 
regulatory bodies about access to personal data, in accordance with 
the General Law for the Protection of Personal Data (LGPD), and for 
reasons of data sensitivity, chooses not to disclose them publicly.

Cybersecurity in the 
Covid-19 Pandemic
  | GRI 103-2 |

As a result of the pandemic, most 
of the primary and outsourced 
employees started to work outside 
Copel’s facilities, especially in their 
homes. As a result, there was a 
significant increase in connection 
points on the network, consequently 
increasing the surface exposed  
to cyber-attack risk. To mitigate  
it, Copel adopted best practices  
for identity and access 
management, such as, the adoption 
of VPN with strong access 
segmentation and mandatory 
use of the second authentication 
factor for connection.

78

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCE 
Dam safety

  | EU21 |

Dams are important structures for the 
Company’s business, as they concentrate 
most of the energy generation capacity. 
The structures assembled for hydroelectric 
plants have well-established construction 
standards and safety criteria and their 
condition is checked at all stages – design, 
construction, and operation. However, 
as in any structural work, they present 
a risk of failure associated with different 
factors, internal or external. In order to 
mitigate this risk and ensure the integrity 
of the dams under its responsibility, Copel 
acts in a preventive manner, according to 
criteria and procedures in line with the best 
engineering practices and current legislation. 
The hydroelectric plants have a Dam Safety 
Plan (PSB) and an Emergency Action 
Plan (PAE), both in compliance with legal 
parameters. The Company also maintains 
the Dam Safety Engineering Sector, whose 

employees are responsible for carrying 
out maintenance procedures and for the 
continuous monitoring of these structures.

The Operation and Maintenance areas control 
the indicator “Number of PAEs simulations in 
Power Plants,” established in the Management 
Agreement, with goals that were 100% met 
in the last three years. As a way of evaluating 
and validating the procedures provided for in 
these plans, two internal tabletop simulations 
were carried out in 2021. 

The PAEs are disclosed and delivered 
to representatives of city halls and Civil 
Defense coordinators of the municipalities 
potentially affected in the event of a dam 
failure, as well as to the state Civil Defense 
coordinators, in addition to being subject to 
inspection by Aneel. 

Copel’s actions are guided by the National 
Dam Safety Policy (PNSB) and Resolution 
No. 696 of the National Electric Energy 
Agency (Aneel), which establish standards, 
regulations, monitoring procedures, among 
other guidelines, for dams destined for the 
accumulation of water for any use, the final 
or temporary disposal of tailings, and the 
accumulation of industrial waste.

The Operation and 
Maintenance areas control 
the indicator “Number of 
PAEs simulations in Power 
Plants,” established in the 
Management Agreement, 
with goals that were 100% 
met in the last three years.

79

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCEHydrological Risk

| GRI 102-34, SASB IF-EU-140a.3 |

About 90% of Copel’s generation is 
hydraulic, most of it in the Iguaçu River 
basin, in the states of Paraná and Santa 
Catarina, in southern Brazil. Hydroelectric 
generation is characterized by the non-
consumptive use of water in the process, 
with the water being returned immediately 
downstream in the same amount. The 
greatest water management risks are 
associated with extreme hydrological events 
(floods and water scarcity situations).

According to data from the Brazilian Water 
Resources Situation Report published by 
the National Water and Basic Sanitation 
Agency (ANA), in 2021, although Copel’s 
projects are not in a permanent water 
stress zone, over the years 2020 and 2021, 
in the southern region, the Iguaçu Water 
Resources Management Unit faced one of 
the most severe periods of water shortages 
in its 90-year history of flows.

The State Government decreed a water 
emergency in the State of Paraná to 
prioritize emergency actions to face the 

water crisis. State Decree No. 4.626/2020 
also created a Working Group, in which 
Copel participates as a guest and 
collaborates with the data availability from 
its hydrological monitoring network, in order 
to guide decision-making.

Copel maintains a Reservoir Monitoring 
System (SMR), which allows monitoring 
and processing of hydraulic-operating 
information for managing the hydraulic 
operation of reservoirs and energy in real 
time, continuously monitoring the amount of 
water available for hydroelectric generation. 
And it maintains a hydrological monitoring 
network in the hydrographic basins where it 
has hydroelectric plants in operation, which 
is composed of several hydrological stations 
where water level data from rivers and 
reservoirs and rainfall data are collected. This 
data helps and guides the operation of the 
plants. The data are available on the Copel 
Hydrological Monitoring website and on the 
ANA website. In addition, real-time monitoring 
of the hydrological situation, meteorological 
conditions and the results of meteorological 

models that simulate future water availability 
conditions is carried out, with the objective of 
evaluating possible preventive actions in the 
operation of its reservoirs. 

Reservoir operation rules are also registered 
with the National Electric System Operator 
(ONS), the entity responsible for coordinating 
the operation of the National Interconnected 
System (SIN). 

Copel analyzes cyclical water availability 
scenarios (historical variation) for energy 
planning purposes, revenue estimation 
(generation of the Energy Reallocation 
Mechanism, short-term prices) and 
associated risks. 

In the enterprise risk management 
methodology, the possibility of changes in 
local regulations is taken into account. In 
this sense, Copel actively participates in 
discussion forums, such as the Crisis Rooms 
in the Southern Region and Paranapanema 
and, in particular, in the National and State 
Councils for Water Resources and in the 

80

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCEHydrographic Basin Committees, where 
regional water resources issues are dealt 
with and discussed, ensuring that matters 
related to changes in water availability are 
always under discussion and being properly 
monitored and dealt with by Copel. 

The impacts on Copel’s price structure and 
business are minimized, as its plants are part 
of the National Interconnected System (SIN), 
which has hydroelectric, thermal, and solar 
plants and interconnected transmission lines 
to meet the energy demands of all regions 
from Brazil.

The risk analyzes do not show that there may 
be a significant change in the short term, 
which could impact the Company, even so, 
Copel participates in discussions within the 
scope of the Technical Water Resources 
Groups and Operation of the Brazilian 
Association of Electric Power Generation 
Companies - ABRAGE.

Copel also has an internal standard that 
establishes rules and responsibilities 
related to the management of the 
Company’s reservoirs, and aims to regulate 
multidisciplinary management activities 

(environmental, property, social, etc.) 
in the geographic area that includes the 
reservoirs, water, and areas surrounding the 
project. Management is the responsibility 
of the Institutional Reservoir Management 
Committee, together with the local 
committees of each production unit.

The use of the hydraulic potential of the 
plants maintained and operated by Copel is 
also preceded by the Granting of the Right 
to Use Water Resources, an instrument of 
the National Water Resources Policy (Law 
No. 9.433) which aims to guarantee the 
quantitative and qualitative control of water 
uses and the effective exercise of the right 
of access to water. The projects are also 
subject to environmental licensing for their 
effective operation. 

As it is a surface water use, although not 
consumptive, hydroelectric generation is 
subject to the risk of changes in the average 
monthly precipitation, which may cause an 
increase in the average flows of the tributaries 
of plants operated by Copel. This type of 
phenomenon can result in structural impacts, 
with the need to review the dimensioning 
of structures and possible operation and 

maintenance costs, and in environmental 
impacts, such as diffuse pollution, silting of 
reservoirs, in addition to possible impacts on 
surrounding communities.

On the other hand, the lack of rain can 
compromise the reservoir storage of Copel’s 
hydroelectric plants, resulting in a temporary 
reduction in the company’s generation 
capacity. Considering the priorities for the 
use of water resources established in Law 
no. 9.433/1997, in case of water scarcity, 
the supply for human consumption and 
animal watering is a priority, minimizing the 
generation of hydroelectric energy and the 
reservoirs are directed to meet the needs of 
the above-mentioned predominant uses. 

Copel also carries out periodic monitoring 
of water quality in the region where its 
reservoirs are located (upstream and 
downstream), analyzing various physical, 
chemical, and biological parameters, in 
addition to qualitative and quantitative 
monitoring of local phytoplankton. 

As a measure to protect the reservoirs, Copel 
periodically inspects its reservoirs, evaluating 
possible environmental interventions in the lakes 
and their surroundings and defining specific 

81

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCEas well as the limits of water resource use 
(capacity for swallowing the generating 
units, productivity, spillage capacity). The 
projects are designed to use a certain 
amount of water in their processes during 
their useful life (producibility of generating 
units x historical hydrological series).

consumption and animal watering (Law 
No. 9.433/1997) Copel’s hydraulic energy 
generation suffered a negative variation with 
financial impacts in 2020, partially offset by 
energy generation from other sources. It was 
the first year that the Company performed 
this type of calculation.

measures to remedy identified irregularities 
such as construction in the concession area, 
discharge of effluents, use and occupation 
of Permanent Protection Areas (PPA), illegal 
hunting and fishing, among others.

Copel carries out inspections in the plants’ 
areas of influence and contemplates the 
multiple uses identified in the projects’ 
operating rules, in order to mitigate conflicts 
over the use of water. 

In order to resolve conflicts over water 
resources, the National Water Resources Law 
– Law nº 9.433/97, defines that they must be 
dealt with, in the first instance, at the local 
level by the Hydrographic Basin Committees. 
In this way, Copel participates in the 
committees of the basin where its plants are 
located to seek solutions to possible conflicts 
related to water resources. 

These actions are aimed at optimizing energy 
generation, in order to avoid wasting water 
resources (unnecessary spills). 

Generating units’ availability targets are based 
on intensity and reviewed annually. 

In the design of the overflow structures, 
conditions for energy dissipation are defined 
in order to reduce impacts to the region 
downstream of the projects. In addition, 
periodic hydro-sedimentological monitoring 
is carried out in the region covered and, 
eventually, bathymetric surveys in reservoirs. 

In the design and dimensioning phase of 
the projects, the physical characteristics of 
the facilities and equipment are established, 

Faced with a water scarcity scenario, 
and given the priority uses for human 

Investment in monitoring and forecasting 
actions is around 6.5 million reais per year. 
Recently, Copel recorded heavy rains that 
caused damage to its projects in at least two 
situations. In 2014, Copel was impacted by 
an extreme rainfall event in the Iguaçu River 
basin, which resulted in additional costs for 
the recovery of small hydroelectric plants 
due to the damage caused. In 2016, a new 
significant event occurred in the Tibagi River 
basin, causing damage to the facilities of 
another small hydropower plant.

Click here and access the 
Hydrological Monitoring page  
– Copel | Paraná Energy Company

82

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCERegulatory environment

  | GRI 103-1, 103-2, 103-3 |

The Brazilian electricity sector is regulated 
by the Ministry of Mines and Energy (MME), 
the National Energy Policy Council (CNPE), 
the Electricity Sector Monitoring Committee 
(CMSE) and the National Electric Energy 
Agency (Aneel). 

The MME is responsible for defining the 
sector’s policies, which govern everything 
from the use of natural resources and other 
sources of electricity generation to the 
promotion of the development and adoption 
of new technologies. Aneel is responsible 
for establishing rules for the electricity 
generation, transmission, distribution, and 
commercialization segments, in addition to 
tariffs that provide favorable conditions for 

market development, with a balance between 
agents and for the benefit of society. 

The Agency is responsible for granting 
concessions, permissions and authorizations 
for projects and electric energy services by 
delegation of the Federal Government and 
also defines service quality standards and 
technical and economic indicators, also being 
responsible for monitoring compliance with 
them. Together with the Electric Energy 
Commercialization Chamber (CCEE), it also 
establishes all actions in the free energy 
market, whether with regard to the operation 
of the market itself and on which ranges of 
customers can migrate to it, as well as in 
relation to the calculation of prices.

The determinations of these various bodies, 
therefore, have a direct impact both on the 
operation itself and on the relationship with 
customers, and Copel must adapt and follow 
what is stated in the resolutions, under 
penalty of incurring sanctions (warning and 
fines), in addition to running the risk of not 
having the investment amounts recognized or 
even losing the concession. In addition, any 
changes in policies aimed at the electricity 
sector interfere with the Company’s business, 
both in terms of strategic and operational 
issues, and may affect revenues. 

Currently, topics such as solar energy, micro 
and mini-generation and new technologies 

83

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCEto modernize the sector, such as smart grids, increase 
the risks and uncertainties inherent in the regulatory 
environment and make its monitoring even more important.

Copel is an active agent in the electricity sector by 
participating in specific meetings with the regulatory body, 
public hearings, and consultations, and taking subsidies. 
The Company is involved in the preparation of regulatory 
acts, which contributes to the improvement of regulatory 
frameworks and, thus, to the generation of value in the 
medium and long term. The responsibility for monitoring 
and acting in this regard is of the Company’s regulatory 
area, which, on a daily basis, publicizes acts and news 
in the electricity sector; maps the risks; identifies the 
areas and processes involved; and ensures compliance 
with regulatory deadlines, in addition to controlling the 
regulatory remuneration base and the tariff readjustment 
and review processes.

The regulatory area is shared between Copel (Holding) 
and its wholly owned subsidiaries, acting in accordance 
with the contract. Its performance is evaluated through 
specific indicators: control of deadlines for compliance with 
regulatory consultancy; control of deadlines for meeting 
administrative processes; and effectiveness in participating 
in Aneel Hearings and Public Consultations, the first 
indicator being part of the performance evaluation of the 
Company’s regulatory area.

Energy Planning and  
Demand Increase

 | GRI 103-1, 103-2, 103-3, EU10, EU19 |

Under state responsibility, the electrical sector planning activity 
is currently carried out by the Energy Research Company (EPE), 
as provided for in Federal Law 5.174/2004. This entity periodically 
publishes a series of indicators, studies, and reports, including the 
“National Energy Plan” and the “Ten-Year Energy Plans,” documents 
that design and define the energy generation and transmission projects 
of interest to the Brazilian State from gross domestic product (GDP) 
growth projections. 

Before being approved, the plans undergo a Public Hearing, at which 
time they are disclosed for analysis by interested parties, with a view 
to receiving contributions from the most diverse sectors of Brazilian 
society. Only after this participation are they published as instruments 
of sectoral public policy.

The same occurs with the concession notices for services related 
to the electricity sector, which undergo a period of Public Hearing 
before being approved. Thus, the process of planning and 
concession of public electric energy generation and transmission 
services is conducted in a participatory manner between Copel 
and the Brazilian State.

84

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCE 
Participation in associations | GRI 102-13 |  
The representation in electricity sector associations and the performance of Copel’s 
regulatory area, together with its technical areas, makes the Company actively participate 
in the regulation and legislative process related to bills in the electricity sector, exercising its 
influence policy to defend its interests and that of society as a whole. 

Participation in electricity sector associations also occurs within the scope of subsidiaries, 
through representatives with expertise in their businesses.

Get to know the electricity sector associations that Copel Geração e Transmissão and Copel 
Distribuição participate in and at what level in the Social-Environmental and Economic-
Financial Reports of these subsidiaries.

 Main Associations

Energy sector associations

Brazilian Association of Electric Power Companies - ABCE

Brazilian Wind Energy Association - ABEEÓLICA

Brazilian Association of Electric Energy Distributors - ABRADEE

Brazilian Association of Electric Power Generation Companies - ABRAGE

Brazilian Association of Clean Energy Generation - ABRAGEL

Annual value of 
contributions 2021

R$ 44,403.00

R$ 84,000.00

R$ 584,040.55

R$ 586,364.64

R$ 100,800.00

Brazilian Association of Electric Power Transmission Companies - ABRATE

R$ 186,572.30

Brazilian Association of Independent Electric Power Producers - APINE

R$ 194,905.08

Brazilian Association of Mineral Coal - ABCM

Brazilian Association of Maintenance and Asset Management - ABRAMAN

Brazilian Photovoltaic Solar Energy Association - ABSOLAR

Total Contributions

R$ 35,280.00

R$ 4,062.00

R$ 48,576.00

R$ 1,869,003.57

85

COPEL 2021 INTEGRATED REPORTCORPORATE GOVERNANCECAPITAL 
PERFORMANCE

Natural capital
Social and Relationship Capital
Human capital
Intellectual capital
Infrastructure Capital
Financial Capital

NATURAL
CAPITAL

Copel, concerned with sustainable 
development, is guided by the preservation 
and better use of Natural Capital, and 
believes that sustainable companies add 
value to their businesses, gaining conditions 
to better face possible economic, social, and 
environmental risks. The Company’s actions 
in this regard can be accessed through the 
Sustainability Portal.

complying with economic analysis. In order 
to monitor good practices and the quality of 
environmental management, Copel adopts a 
series of indicators, periodically monitored by 
the Company’s environmental areas, among 
which the following stand out:

•  Consumption of natural resources  

(eco-efficiency: water, energy, fuels, paper); 

In order to carry out its actions, Copel’s 
environmental goals are developed based 
on the company’s history, seeking the best 
use of resources, minimizing impacts and 

•  Waste; and

•  Atmospheric and greenhouse gas (GHG) 

emissions.

 Eco-efficiency goals

Electricity

Reducing electricity consumption by 5% by the 
end of 2022 (base year 2017). The target was 
fractionated to 1.25% per year from 2019 to 2022.
Base value = 33,136.87 MWh

| GRI 302-4

Fleet emissions

Reducing emissions by 2% (base year 2017). The 
target was fractionated to 0.5% per year from 2019 
to 2022. Base value = 13,172.00 tCO2

DIS reuse 
and recycling

Allocating 90% of the waste generated in DIS 
operations for reuse and recycling.

GET reuse and 
recycling

Allocating 70% of industrial waste (class I) 
generated in GET operations for reuse and recycling.

88

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEEco-efficiency

Energy and fuel consumption

In 2014, Copel instituted a program for the efficient use of natural 
resources, with actions that include combating the waste of energy, 
water, fuels, and materials, in addition to reducing waste and 
greenhouse gas (GHG) emissions. By raising the awareness of its 
employees and aiming at reducing the Company’s natural resources 
and costs, the Ecoefficiency Program seeks to disseminate 
education for sustainability, respect for the environment and 
concern for future generations.

Energy

 Energy consumption from non-renewable fuels | GRI 302-1

Type of fuels

Gasoline

Diesel oil

Airplane kerosene

TOTAL

Note: the details of the conversions are in the GRI summary corresponding to the indicator.
There was no consumption of kerosene due to the sale of the aircraft

In 2021, Copel’s energy consumption increased compared to last 
year with the gradual intensification of operational activities. 
Highlight for fuel consumption (gasoline and ethanol), with greater 
use of the fleet. Electricity consumption has also increased. The 
data is presented below:

Consumption (GJ)

2019

2020

2021

Variation 
 2020 x 2021 (%)

3,001.09

1,278.71

1,858.95

45.38%

127,032.50

98,926.87

85,611.67

-13.46%

58.41

-

-

-

130,092.00

100,205.58

87,470.62

-12.71%

89

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE Total consumption of energy from renewable fuels

Type of fuels

              Consumption (GJ)

Variation 
2020 x 2021 (%)

Ethanol

Biodiesel

TOTAL

TOTAL FUELS

37,387.36

19,051.17

21,814.88

14.51%

13,666.23

15,884.18

10,045.81

-36.76%

51,053.59

181,145.59

34,935.35

135,140.93

31,860.69

119,331.31

-8.80%

-11.70%

2019

2020

2021

Variation 
2020 x 2021 (%)

Electricity consumption (GJ)

201.244,45

265.886,34

237.888,98

-10,53%

Total energy consumption (GJ)

382,390.04

401,02.26

357,220.29

-10.92%

2019

2020

2021

Variation 
2020 x 2021 (%)

Electricity sold (GJ)

55,189,100.00

65,413,543.83

70,751,504.92

8%

2019

2020

2021

Variation 
2020 x 2021 (%)

Note: the details of the conversions are in the GRI summary corresponding to the indicator.

90

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE Copel’s energy intensity | GRI 302-3

Electric energy consumed (GJ)

78,175.32

64,957.8

93,083.55

43.3%

2019

2020

2021

Variation  
2020 x 2021 (%)

Total owned employees

7,095

6,667

6,383

-4.3%

Copel’s energy intensity (GJ consumed of electricity/no. of owned employees)

11.02

9.74

14.58

50%

91

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCETotal energy consumption

Unit

Financial Year 
2018

Financial Year 
2019

Financial Year 
2020

Financial Year 
2021

Goal 2021

a) Non-renewable fuels (nuclear fuels,  
   coal, oil, natural gas, etc.) purchased  
   and consumed

MWh

4,785,505.2

468,331.2

360,748

24,297.39

Note 1

b) Purchased non-renewable electricity

MWh

5,083,510

5,003,320

6,317,540

6,243,760

Note 2

c) Steam/heating/cooling and other  
    (non-renewable) purchased energy

MWh

0

0

0

0

NA

d) Total renewable energy (wind,  
    solar, biomass, hydro, geothermal,  
    etc.) acquired or generated.

e) Total non-renewable energy  
   (electricity and heating &  
   cooling) sold

MWh

24,832,784.96

24,970,861.55

30,854,164.26

30,484,240

Note 2

MWh

3,330,980

3,303,928

3,260,770

3,282,870

Note 2

TOTAL CONSUMPTION OF NON-RENEWABLE  
ENERGY (A+B + C-E)

MWh

6,565,087.2

2,167,723.2

3,417,510.08

2,985,187.39

Notes 1 and 2

Total costs of energy consumption

Currency

6,412,512,398.47 5,461,481,019.06 6,853,594,464.78 9,534,247,174.70

NA

Note 1 - the Company’s goal was defined in terms of reducing the emission of greenhouse gases (2%) for the fleet.
Note 2 - the Company’s target was defined in terms of reducing the consumption of renewable and non-renewable electricity by 5%.

92

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE Actions to reduce energy consumption and reductions obtained (GJ) | GRI 302-4

Action

Energy type

Reduction obtained in GJ

Fleet modernization, incentive to use ethanol in flex-fuel vehicles, use of electric vehicles and optimization of the 
displacement of field teams.

Energy from fuel

Change in employee behavior and reduced consumption in administrative facilities.

Operational changes and consumption reduction in substations.

Replacement of 42 reflectors of 400W and 800W for 100W in hydroelectric plants

Replacement of conventional light bulbs with LED in the hydroelectric plant

Total

Electricity

Electricity

Electricity

Electricity

17,650.19

79.89

2,289.66

105,996.00

19,048.10

145,063.84

93

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEWater

Water withdrawal

GRI 303-1

About 80% of Copel’s generation capacity 
comes from hydroelectric plants. The 
company operates 21 hydroelectricity plants, 
located in the hydrographic basins of the 
Iguaçu, Tibagi, Alto Ribeira and Atlântico 
Sudeste rivers. The most significant impacts 
of water use in energy generation are 
related to the transformation of the lotic 
environment (river) into a lentic environment 
(reservoir), such as, for example, the increase 
in transparency and sedimentation of solid 
particles due to the water velocity decrease.

To define the operating rules of its projects, 
Copel seeks to know the multiple uses of the 
hydrographic basin, so as not to affect them. 
These rules are defined according to the 
characteristics of the asset (such as generation 
capacity, spillage, and operational levels of 
the reservoir) and the hydrographic basin 
(backwater, natural rates of flow variation, 

maximum and minimum flows, among others). 
To this end, specific hydrological studies are 
carried out, which include monitoring prior 
to the installation of the enterprise and field 
inspections, to characterize the main users and 
restriction flows.

In a transparent manner, Copel publishes 
data on the hydraulic operation of each 
project in real time, at a specific electronic 
address. To learn more about Copel’s 
initiatives on this topic, access the 
Sustainability Portal.

Copel does not consume water in its 
production process, as the resource 
used returns to the water body with the 
same quality and quantity, in accordance 
with national legislation. Regarding 
water consumption in the administrative 
environment, the Company uses water from 

the public supply network and, in some 
places, from underground collection. Such 
data are monitored monthly and monitored 
by the Ecoefficiency Program.

Water withdrawal in 2021 (in megaliters) 
GRI 303-3

2020

2021

Surface water

113,167.91

109,152.10

Underground water

21.73

40.42

Third party water

117.46

95.29

Total water abstracted

113,307.09

109,287.81

Note: Information on the parameters used by Copel is described in 
the GRI Summary.

94

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEThe company monitors the 
flow of effluents every six 
months through collections 
carried out in accordance with 
the guidelines and procedures 
contained in the collection 
manuals for each asset.

In sanitary systems equipped with a 
sinkhole, there is no monitoring, as there 
is no discharge of effluents into surface 
water bodies. These infrastructures promote 
adequate infiltration of the treated effluent 
into the soil, in accordance with NBR 
13969:1997 (“Septic Tanks - Complementary 

treatment and final disposal of liquid 
effluents units - Design, construction, and 
operation”). There are no specific disposal 
parameters for the hydroelectric sector. 
The conditions and standards adopted by 
Copel are derived from Conama Resolution 
430/2011.

Water disposal
| GRI 303-2, 303-4 | 

The generation projects operated by Copel 
release sanitary effluents with a nominal 
flow that is irrelevant compared to the 
flow of the receiving body. Even so, the 
Company monitors this data every six months, 
through collections made in accordance with 
guidelines and procedures contained in the 
collection manuals of each asset and guided 
by the guidelines of the Standard Methods 
for the Examination of Water and Wastewater 
(APHA 2012).

Water disposal (ml) | 303-4

Surface water

Underground water

Sea water

Third party water

Total water disposal

Total

109,152.10

33.02

-

76.95

109,262.07

Notes:
1. Compilation of data obtained from the operation of the projects.
2. Surface Water - Unitization of the volumes used for cooling (HPU GNB, HPP GJC, HPP GJR, HPP GBM, HPP GPS, and HPP CLR).
3. All surface water captured for energy generation is returned to the water body, characterizing non-consumptive use.
4. Facilities that have a sewage collection network are connected to the network of the local concessionaire for the treatment of 
effluents in appropriate treatment stations.
5. The other operations do not capture surface water and sea water.

95

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEMaterials 
| GRI 301-1, 301-2 | 
Copel’s material management considers only the resources necessary for the generation, transmission, and distribution of energy in the 
operational scope, in addition to the role also in the administrative scope.

Consumption of Materials (tons)

Copel Distribuição

Copper and aluminum conductors

Concrete, fiber and polymer posts and crosspieces.

Equipment: transformers, insulators, meters, and other operating equipment

Iron

Total

Copel Geração e Transmissão

Aluminum, Copper, Iron and Steel

Insulating and Lubricating Oil

Insulators, Glass, and Porcelain

Chemicals, Tow, Polymers and Paper

Electronic Components

Total

Copel Telecomunicações

Optical fiber

Total

Total Grupo Copel

Note: Copel does not manage the use of recycled materials.

2020

2021

7,359.35

8,533.79

132,201.83

176,648.01

6,220.68

1215.83

7,809.12

1417.08

146,997.69

194,408.0

15,397.31

33,978.48

-

-

-

194,923.10

162,749.10

15,857.07

1,035,399.01

103,805.87

49,375.79

1,512,734.15

1,134,753

1,134,753

1.129.448,00

1,129,448.00

1,331,126.48

2,836,590.15

96

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEWaste generation
| GRI 306-1, 306-2 |  

Copel runs the Solid Waste Management 
Subprogram, developed in accordance with 
the National Solid Waste Policy and other 
legislation and regulations in force. The main 
objectives of the program include meeting 
the legal requirements and conditions of 
environmental licensing of projects, promoting 
the correct management of solid waste from 
operation to final destination, and mitigating 
related environmental impacts.

The program manages the waste generated in 
operations and administrative activities, making 
it possible to monitor consumption, the amount 
allocated and the progress of goals. 

Waste transport is guided by the Manual for 
Transporting Hazardous Substances and the 
occupational safety area actively acts in the 
instructions and requirements made to the 
contractors, such as the presentation of an 
Emergency Action Plan. 

The activities of generation, transmission, and 
distribution of electric energy in themselves 
do not depend directly on the consumption 
of inputs, however, the operation and 
maintenance of the equipment generate 
waste in a secondary way, which is properly 
segregated and sent to adequate storage until 
its final destination, thus avoiding possible 

negative impacts, such as contamination of 
water, soil, and groundwater.

Recyclable waste that can be donated is sent 
to cooperatives to reduce the consumption of 
raw materials, as well as contributing to the 
communities that use these materials for their 
economic development.

Waste

GRI 306-3

 Waste generated, in 2021, by composition | GRI 306-3

Waste  
composition

Waste  
description

Class I 
hazardous 
waste

Batteries; lead-acid batteries; portable 
batteries; treated wood crosspieces; 
useless equipment containing insulating 
mineral oil; lamps; stacks; posts; oils; 
solvents and paints

Class II  
non-hazardous 
waste

Paper; cardboard; food waste; pruning 
waste; sanitary waste; glass; metals; 
plastics and residual fiber optic scrap 
from telecommunications operations

Total weight of waste  
generated (in tons)

2020

2021

Variation 2020 
x 2021 (%)

3,885.41

4,523.66

16%

47,415.73

53,335.13

12%

Total waste

51,301.14

57,858.79

13%

97

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE Waste diverted from disposal, by composition | GRI 306-4

Hazardous waste

2020

Total

2021

Total

%

At Copel Outside Copel

At Copel Outside Copel

Total weight of waste  
(in tons)

Total weight of waste  
(in tons)

Recycling

Reuse

Re-refine

Co-processing

 -

2,948.81

2,948.81

- 

- 

- 

- 

- 

14.76

0.00

0.00

14.76

- 

- 

 -

- 

3,971.16

3,971.16

35%

311.50

311.50

- 

252.58

252.58

50.77

50.77

244%

55%

Total hazardous waste diverted from disposal

0.00

2,963.57

2,963.57

0.00

4,586.01

4,586.01

Non-hazardous waste

2020

Total

2021

Total

%

Total weight of waste  
(in tons)

Total weight of waste  
(in tons)

Recycling

Compost

At Copel Outside Copel

At Copel Outside Copel

- 

46,337.73

46,337.73

32.00

37,511.21

37,543.21

-19%

14.49

- 

14.49

13.42

9,914.50

9,927.92

68416%

Total non-hazardous waste diverted from disposal

14.49

46,337.73

46,352.22

45.42

47,425.71

47,471.13

Total waste diverted from disposal

14.49

49,301.30

49,315.79

45.42

52,011.72

52,057.14

49,315.79

- 

52,057.14

- 

6%

-

2%

6%

-

98

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE 
 Waste allocated for disposal, by composition | GRI 306-5

Hazardous waste

2020

Total

2021

Total

%

At Copel Outside Copel

At Copel Outside Copel

Total weight of waste  
(in tons)

Total weight of waste  
(in tons)

Incineration without energy recovery

Landfill

Total hazardous waste allocated for disposal

- 

- 

-

78,78

78,78

134,15

134,15

212,93

212,93

 -

- 

-

77,18

77,18

-2%

155,39

155,39

15%

232,57

232,57

9%

Waste generated throughout the year is stored and periodically disposed of, thus, the amount generated in a year may be different from the amount allocated in the 
same period.

Non-hazardous waste

2020

Total

2021

Total

%

At Copel Outside Copel

At Copel Outside Copel

Total weight of waste  
(in tons)

Total weight of waste  
(in tons)

Landfill

Total non-hazardous waste allocated for disposal

Total waste allocated for disposal

-

 -

 -

-

13,171.3

13,171.39

13,171.39

13,171.39

13,384.32

13,384.32

13,384.32

-

-

 -

- 

-

Note: The value of composting increased from one year to the next as a result of the report that started to be carried out for the pruning of vegetation.

2,169.43

2,169.43

-84%

2,169.43

2,169.43

2,401.13

2,401.13

2,401.13

-

-84%

-82%

-82%

99

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEBiodiversity

Copel has assets in different regions of 
the country and, for this reason, operates 
in different Brazilian biomes, especially in 
the Atlantic Forest, Cerrado, Amazon and 
Caatinga. In this way, the minimization 
and compensation of the impacts arising 
from their activities involves different 
ecosystems. GRI-304-1

Within the scope of Copel’s activities, the 
most significant impacts on biodiversity result 
from the modification of the environments 
where the implementation and operation 
of its energy generation, transmission and 
distribution projects takes place. GRI-304-2

Due to this, the environmental studies 
carried out in the different stages of 
the environmental licensing include the 
characterization and monitoring of the 
changes in the fauna and flora in the area 
where the enterprise will be inserted, 
which often consist of areas little explored 
scientifically. Based on this, environmental 
programs and measures are defined that seek 
to avoid impacts, reduce their intensity, or 
compensate for them. GRI-304-2

Considering the Brazilian mega-biodiversity, 
there is a large gap in knowledge about species 
of fauna and flora existing in the national 
territory. For this reason, in many cases these 
studies have been an important source of data 
for the academic and scientific community, 
contributing to report the occurrence of new 
species and to inform about the distribution of 
understudied species. GRI- 304-2 b

Copel’s actions in favor of biodiversity include:

•  the protection and/or restoration of 

areas intended for the compensation of 
plant suppressions necessary for the 
implementation of projects;

•  the restoration of Permanent Preservation 

Areas;

•  special care for rare and endangered species 
of fauna and flora, performing rescues and 
relocation of individuals when necessary;

100

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEExtension of Bordering  
Units to Protected Areas: 
285.08 km2

Extension of Units in Areas  
with High Biodiversity Value: 
1,293.11 km2

Extension of Units  
within Protected Areas: 
89.83 km2

•  collection and destination of seeds for 

research and seedling production, in order 
to guarantee the maintenance of regional 
biodiversity and the genetic variability of 
endemic species of flora, and 

• monitoring of fauna and flora communities 
to verify possible impacts and compensate 
them whenever necessary.

It’s important to emphasize that energy 
generation, transmission and distribution 
projects also cause positive impacts  
on biodiversity, which are usually  
permanent and provide greater protection  
to natural environments.

To learn more about how Copel’s activities 
relate to Biodiversity and the Company’s 
actions in this regard, access the 
Sustainability Portal.

Generation business practices
GRI 304-2

All Copel projects undergo environmental 
licensing, during which Environmental Impact 
Studies and their respective Environmental 
Impact Reports (EIA/Rima) or Simplified 
Environmental Reports (RAS) are prepared, 
depending on their size. It is identified 
whether these impacts are positive or 
negative; its spatialization (affected areas); 
the phase of occurrence in relation to the 
work; the incidence, whether direct or 
indirect; temporality (immediate, medium, 
or long term); durability (temporary or 
permanent) and reversibility.

Subsequently, studies are prepared that 
indicate which environmental programs 
should be developed to avoid, minimize, or 
compensate for the possible effects of each 
one of them. At this stage, documents such 
as the Basic Environmental Plan (PBA) and the 
Detailed Report on Environmental Programs 
(RDPA) are produced.

101

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEHPP Colíder fish transposition 
system

telemetry monitoring, it is possible to record the 
passage of numerous species of fish.

The Colíder Hydroelectric Power Plant, 
installed in the State of Mato Grosso, has 
a Fish Transposition System (STP).

Shaped like a Vertical Slot ladder - the 
largest of its kind in Brazil, with about 693 
meters in length - the STP was designed 
to allow a wide variety of species of 
these animals to cross it, thus allowing 
the flow of gene between populations 
downstream and upstream of the dam. By 
means of daily monitoring of the ladder 
display, periodic scientific collections and 

84 species of fish

(50 of them migratory) were  
registered in the system

428 fishes

access the structure daily in  
periods of lower river flow

About 4,280 fishes

use STP in the high season

The Colíder Hydroelectric 
Power Plant, installed in the 
State of Mato Grosso, has 
a Fish Transposition System 
(STP). Which was designed 
to allow a wide variety of 
species of these animals to 
cross it, thus allowing gene 
flow between populations 
downstream and upstream  
of the dam.

102

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEDistribution  
business practices 
GRI 304-2

A relevant initiative is the Birds and Bats 
Monitoring Program, from LDAT 138 kV Marechal 
Cândido Rondon - Santa Helena. In 2021 the 
program was in the phase of scaring away and 
rescuing fauna.

For undertakings that interfere with state 
conservation units, Copel, together with the 
environmental agency, defines compensatory 
measures, such as those to control invasive alien 
species in state parks.

In the projects’ operation phase, two actions 
by the Company stand out:

•  Integrated Vegetation Management: 
in place of mowing in strips crossing 
distribution lines - which cause 
habitat fragmentation, soil erosion 
and favor invasive exotic species - the 
implementation of Integrated Vegetation 
Management (MIV) is in progress. The MIV 
is a set of practices that aim to establish, 
in the long term, a plant community with 
growth characteristics that do not interfere 

with the operational performance of 
electrical installations or that require 
minimal interventions, in addition to 
providing soil protection, shelter and food 
for the fauna, among other benefits. In 
2021, the Research and Development 
project (R&D Aneel) “Integrated 
management of vegetation in the opening 
of pass lanes in high and medium voltage 
distribution lines” was continued, to 
understand how the use of IVM in the 
opening of pass lanes alters the recovery 
of vegetation and influences the amount 
of interventions and cost for opening and 
maintenance. The environmental impacts 
and externalities of this methodology 
will also be evaluated in comparison to 
the one currently used. The pilot project 
is being carried out on the high voltage 
distribution lines that pass through the 
Saint-Hilaire/Lange National Park (LDAT 
138 kV Tax Office - Matinhos, Guaratuba 
- Matinhos and Tax Office - Guaratuba), 
on the coast of Paraná, and has been 
highlighted by reducing the need for 
clearing and the environmental impacts 
caused by the activity. If approved, the 
measure may be replicated to other 
conservation units.

103

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE• Urban Forests Program: since 2007, 
Copel has supported City Halls in 
planning the afforestation of public 
roads, contributing to the environmental 
improvement of cities, and reducing 
interruptions in energy supply caused 
by the conflict between trees and the 
electrical system. Among the program’s 
actions, the production of seedlings in 

the Company’s forest gardens stands out, 
which, in addition to benefiting interested 
municipalities, enables compliance with 
environmental licensing conditions. 
Since the implementation of Urban 
Forests, around 70,000 seedlings have 
been planted in urban afforestation. In 
2021, 9,563 seedlings were supplied to 
31 municipalities. Copel is part of the 

Inter-institutional Work Committee 
for the evaluation of Municipal Urban 
Afforestation Plans, coordinated by the 
Public Ministry of the State of Paraná 
(MP-PR). In addition, it is carrying out 
a vegetation georeferencing project 
to manage the pruning performed on 
urban trees.

Environmental Preservation Area (EPA)

 Owned, leased, or managed operating units within protected areas | GRI 304-1

Area name

Size (km2)

Location

Type of operation

Biodiversity value

Rio dos Touros Ecological Station

1.42

Reserva do Iguaçu (PR)

Vila Velha State Park

0.05

Ponta Grossa (PR)

Guartelá State Park

0.21

Tibagi (PR)

Pau-Oco State Park

0.02

Morretes (PR)

Energy Generation  
and Transmission

Pico Marumbi State Park

2.84

Morretes (PR), Piraquara (PR) and 
Quatro Barras (PR)

Guarani River State Park

0.25

Três Barras do Paraná (PR)

Serra da Baitaca State Park

0.03

Piraquara (PR) and Quatro  
Barras (PR)

Conservation Units intended for the maintenance of 
ecosystems free from alterations caused by human 
interference, admitting only the indirect use of their 
natural attributes. The limitation of uses of these 
spaces varies according to the category:

Ecological Station: aims to preserve nature and carry 
out scientific research; Park: in public ownership and 
domain, and the private areas included in its limits will 
be expropriated, in accordance with the provisions of 
the law; and

Wildlife Refuge: aims to protect natural environments, 
where conditions for the existence or reproduction of 
species or communities of local flora and resident or 
migratory fauna are ensured.

104

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE 
Area name

Size (km2)

Location

Type of operation

Biodiversity value

Vale do Codo State Park

Guaricana National Park

Campos Gerais National Park

0.02

4.94

1.92

Jaguariaíva (PR)  
and Campo Largo (PR)

Morretes (PR), São José dos 
Pinhais (PR) and Guaratuba (PR)

Carambeí (PR), Castro (PR)  
and Ponta Grossa (PR)

Energy Generation  
and Transmission

Tibagi River Wildlife Refuge

0.38

Ponta Grossa (PR)

Mono Castro Wildlife Refuge

0.27

Castro (PR)

Corumbataí, Botucatu and Tejupa 
Environmental Protection Area 
Corumbataí Perimeter

Campinas Environmental 
Protection Area

Iguaçu Environmental  
Protection Area

Iraí Environmental  
Protection Area

Passaúna Environmental 
Protection Area

Pequeno Environmental 
Protection Area

Paraíba do Sul River 
Environmental Protection Area

Rio Verde Environmental 
Protection Area

1.71

0.48

0.34

0.34

1.23

Analândia (SP), Corumbataí (SP), 
Itirapina (SP) and São Carlos (SP)

Campinas (SP), Jaguariúna (SP) 
and Pedreira (SP)

Curitiba (PR) and
São José dos Pinhais (PR)

Colombo (PR), Pinhais (PR), 
Campina Grande do Sul (PR)

Campo Largo (PR), Campo Magro 
(PR), Curitiba (PR), Almirante 
Tamandaré (PR), Campo Magro 
(PR), Araucária (PR)

0.42

São José dos Pinhais (PR)

0.7

0.7

São José dos Campos (SP)

Campo Largo (PR)

Energy Generation  
and Transmission

Conservation Units intended for the maintenance of 
ecosystems free from alterations caused by human 
interference, admitting only
the indirect use of their natural attributes. The 
limitation of uses of these spaces varies according to 
the category:

Ecological Station: aims to preserve nature and carry 
out scientific research; Park: in public ownership and 
domain, and the private areas included in its limits will 
be expropriated, in accordance with the provisions of 
the law; and 

Wildlife Refuge: aims to protect natural environments, 
where conditions for the existence or reproduction of 
species or communities of local flora and resident or 
migratory fauna are ensured.

These are Conservation Units (CUs) in which the 
exploitation of the environment is allowed, but in such 
a way as to guarantee the continuity of renewable 
environmental resources and ecological processes, 
maintaining biodiversity and other ecological attributes, 
in a socially fair and economically viable way. The 
limitation of uses of these spaces varies according to 
the CU category:

Environmental Protection Area: a generally extensive 
area, with a certain degree of human occupation, 
endowed with abiotic, biotic, aesthetic, or cultural 
attributes that are especially important for the quality 
of life and well-being of human populations. Its basic 
objectives are to protect biological diversity, discipline 
the occupation process and ensure the sustainability  
of the use of natural resources.

Private Natural Heritage Reserve: private area, 
recorded in perpetuity, with the objective of  
conserving biological diversity.

105

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEArea name

Size (km2)

Location

Type of operation

Biodiversity value

Escarpa Devoniana State 
Environmental Protection Area

10.61

Jaguariaíva (PR), Carambeí (PR), 
Castro (PR), Tibagi (PR), Ponta 
Grossa (PR), Balsa Nova (PR), 
Campo Largo (PR), Palmeira (PR)

Serra Da Esperança State 
Environmental Protection Area

0.04

União da Vitória (PR)

Guaratuba State Environmental 
Protection Area

43.83

Piraquara State Environmental 
Protection Area

Piracicaba Juqueri Mirim 
Environmental Protection Area 1

Piracicaba Juqueri Mirim 
Environmental Protection Area 2

Cantareira System  
Environmental Protection Area

Morro da Mina Natural Heritage 
Private Reserve

Perna do Pirata Heritage  
Private Reserve

Full protection  
conservation units

Full protection  
conservation units

Morretes (PR), São José dos 
Pinhais (PR), Guaratuba (PR), 
Tijucas do Sul (PR)

Piraquara (PR)

Analândia (SP), Corumbataí (SP), 
Itirapina (SP) and Rio Claro (SP)

Energy Generation  
and Transmission

Amparo (SP), Bragança Paulista 
(Sp), Campinas (SP), Igaratá (SP), 
Jaguariúna (SP), Morungaba (SP), 
Pedreira (SP), Piracaia (SP)

Atibaia (SP), Bragança Paulista 
(SP), Igaratá (SP), Morungaba 
(SP), Piracaia (SP)

0.05

2.16

4.07

3.3

0.04

Antonina (PR)

0.0022

Morretes (PR)

0.93

Estado do Paraná

5

Estado do Paraná

RAMSAR Sites - Guaratuba  
Full Protection Area

1.5

Guaratuba, Mandirituba, Tijucas 
do Sul, Matinhos, Pontal do 
Paraná, São José dos Pinhais  
and Morretes (PR)

RAMSAR ESEC Guaraqueçaba

0.01

Guaraqueçaba (PR)

These are Conservation Units (CUs) in which the 
exploitation of the environment is allowed, but in 
a way that guarantees the perpetuity of renewable 
environmental resources and ecological processes, 
maintaining biodiversity and other ecological attributes, 
in a socially fair and economically viable way. The 
limitation of uses of these spaces varies according to 
the CU category:

Environmental Protection Area: a generally extensive 
area, with a certain degree of human occupation, 
endowed with abiotic, biotic, aesthetic, or cultural 
attributes that are especially important for the quality 
of life and well-being of human populations. Its basic 
objectives are to protect biological diversity, discipline 
the occupation process and ensure the sustainability of 
the use of natural resources.

Private Natural Heritage Reserve: private area, 
recorded in perpetuity, with the objective of  
conserving biological diversity.

High Voltage Distribution 
Lines (LDAT)

It includes national parks, state parks, wildlife refuge, 
biological reserve, and ecological station for the 
protection of terrestrial ecosystems.

34.5 kV (RDs) voltage 
electricity distribution 
networks 

It includes national parks, state parks, wildlife refuge, 
biological reserve, and ecological station for the 
protection of terrestrial ecosystems.

SE Vossoroca, SE 
Chaminé, SE Salto do 
Meio, High Voltage 
Distribution Lines (LDAT), 
Power Distribution 
Networks (RDs)

The Ramsar Guaratuba Site has a high biodiversity 
value, considering its high diversity of living beings 
and rich landscape, composed of mountains, altitude 
fields, rivers, waterfalls, plains, mangroves. This is an 
area of natural distribution of the swamp boll weevil 
(Formicivora acutirostris), an endangered species.

34.5 kV voltage power 
distribution networks

Full protection conservation unit, in the public domain, 
formed by mangroves, sandbanks and coastal islands. 
It is the area of occurrence of the Purple-faced Parrot - 
Amazona brasiliensis.

106

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEBiodiversity restored
GRI EU13

The soils of most of the sites 
restored or under restoration by 
Copel were used for grazing, 
crops, or commercial reforestation, 
presenting themselves, therefore, 
partially, or completely altered.
For recovery, techniques such as 
planting with native tree species, 
green manure, nucleation, among 
others, are applied.

Over time, the biodiversity of these 
sites tends to increase, approaching 
the state before degradation. 
With the flora recovery, the areas 
begin to attract species of native 
fauna, according to the degree of 
development. The period required 
to achieve this objective varies 
according to the conditions of 
each location. In 2021, there 
were 12 Copel enterprises with 
compensation projects, four of 
which were in new areas.

For the transmission lines (LT) 
500 kV Araraquara II - Taubaté 
and LT 500 kV Blumenau - 
Curitiba Leste, and for the small 
hydroelectric power plant (SHP) 
Bela Vista, part of the forest 
compensation took place through 
the institution of perpetual 
environmental easement. In the 
other areas, forest restoration 
actions or the eradication 
of exotic species have been 
concluded and are being 
monitored until the indicators 
determined in the legislation are 
fully met.

To compensate for the changes 
caused by the reservoir of HPP 
Colíder, located in the State of 
Mato Grosso (MT), a Permanent 
Preservation Area (PPA) was 
established next to this project. 
More than 97 thousand meters 

107

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEof fences were built along it, providing 
isolation for the cattle and, consequently, 
the beginning of the natural regeneration 
process. As part of the Flora Rescue 
Subprogram, approximately 290 thousand 
seedlings of native tree species were planted 

on 172 hectares and direct sowing (muvuca) 
on approximately 50 hectares. Additionally, 
restore cores were installed.

In 2021, Copel GeT joined the Serra do Mar 
Large Mammals Monitoring Network, which 

will enable structured monitoring of some of 
the conserved areas that the Company has 
in Serra do Mar Paranaense, contributing to 
the generation of data on the biodiversity of 
Paraná and Brazil.

 Size and location of all areas of protected or restored habitat | GRI 304-3

Area name

Size (ha)

Geographic location

Actions carried out from the perspective of preservation or restoration and their results

Forest  
Compensation  
Projects

285.00

EPAs Paraná

3,499.00

Due to the need to carry out plant suppression for the implementation of projects, Copel carries out forest 
compensation programs to restore or protect an area equivalent to or greater than the affected area, 
according to environmental conditions.

Different restoration techniques can be developed depending on the ecological characteristics of each location, 
always following the premises of environmental legislation and those determined by licensing agencies. 
Currently, forest compensation actions are distributed as follows:

•  120 hectares of compensatory plantations;
•  17 hectares of exotic species eradication; and
•  148 hectares of perpetual environmental easement, of which 82 hectares are still in the registration 

process but have already been approved by the environmental agency.

It’s important to highlight that the monitoring of compensatory actions is carried out until the full 
restoration of the area, except for the environmental easement in which monitoring must be continuous 
throughout the concession of the enterprise. The amount does not include areas where forest 
compensation actions have already been completed.

In compliance with applicable legislation, Copel maintains the respective Permanent Preservation Areas 
(PPAs) around the artificial reservoirs of its Hydroelectric Power Plants (HPPs).

In addition to the legal prerogative (Law No. 12.651/2012), in the technical aspect, the preservation of 
these areas also helps to improve water quality and reduce the contribution of sediments to the interior of 
the reservoirs, contributing to the conservation of their useful life. Annually, a report is produced with the 
EPAS’ situation in the reservoirs in the previous year.

108

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE 
Area name

Size (ha)

Geographic location

Actions carried out from the perspective of preservation or restoration and their results

PPAs Mato Grosso

5,495.00

Serra do Mar Areas - 
PARNA Guaricana

6,003.83

Guaratuba (PR)

In the HPP Colíder Permanent Preservation Area, out of a total of 5,495 hectares, 4,869 hectares have 
forest cover without the need for intervention. In other words, 88.6% of the reservoir’s PPA already fulfills 
its environmental function. Two hundred and sixty-five hectares are still devoid of vegetation due to land use, 
requiring interventions for their restoration, scheduled for the coming years. The areas will be targeted for 
restoration interventions in the coming years. There is a specific contract to continue the activities, however the 
company built 5 thousand meters of fences and asked for the contract to be terminated. A new contracting of 
restoration services for the PPA is currently underway.

The areas located in Serra do Mar are composed of several spaces that are intended for the environmental 
conservation of properties affected by the Guaricana National Park (Guaratuba - PR).
The properties located in Serra do Mar are as follows:
• Castelhanos – 1,210 ha
• Cubatão Grande - 1210 ha
• Ribeirão do Salto – 1836.78 ha
• Salto Cubatão Grande – 166.25 ha
• Canavieiras – 1580.8 ha

Serra do Mar Area - 
HPP Chaminé

3,513.36

Tijucas do Sul (PR)

Property acquired by Copel but intended only for environmental conservation. The properties are as 
follows:
• Araçatuba – 730.74 ha
• Porto Bonito – 1900.12 ha
• São João – 882.50 ha

Serra do Mar Areas - 
HPP Guaricana

795.42

Diversos (PR)

Properties acquired by Copel, but which are not and will not be used for operational purposes (considered 
unusable for this purpose), being destined exclusively for conservation. Part of them is located in the 
Guaricana National Park, in the municipalities of São José dos Pinhais, Morretes and Guaratuba (PR).

Serra do Mar Areas- 
Various

70.05

São José dos Pinhais

Copel’s properties that are currently only intended for environmental conservation:
• Osso Danta – 67.25 ha
• Colônia Santos Andrade – 2.8 ha

109

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEArea name

Size (ha)

Geographic location

Actions carried out from the perspective of preservation or restoration and their results

Tia Chica Ecological 
Station

423.05

Pinhão (PR)

The Tia Chica Ecological Station will be classified as Full Protection, with the aim of preserving 
nature and carrying out scientific research. The area declared to be of Public Utility for the purpose of 
expropriation has not yet been declared a Conservation Unit - the process is in progress. The Station will 
serve as environmental compensation for the HPP Derivação do Rio Jordão and is located in the Mixed 
Ombrophilous Forest or Araucaria Forest, in the backwater of the plant’s reservoir.

For more information, access  
Copel’s Sustainability Portal

Copel performs the classification of the conservation status of the 
species recorded in the environmental studies of the projects, analyzing 
whether they are categorized as endangered or not.

For this classification, the red lists produced by environmental agencies 
and international, federal, and state institutions are used, such as the 
international (IUCN), national (ICMBio - MMA) and state (IAT) lists. 
The data produced on the occurrence of endangered species are useful 
to support plans and actions. For more information, access Copel’s 
Sustainability Portal.

 Number of species according to threat | GRI 304-4

Critically endangered

Threat of extinction

Vulnerable

Almost threatened

Little concern

Total

15

63

106

77

724

985

Note: The information refers to the fauna and flora species of all of Copel’s generation projects, in expansion 

or operation, in which periodic monitoring, forest inventory and/or fauna and flora rescues are carried 
out. Among the distribution projects, the results of the forest inventory reports of high voltage 
distribution lines, substations and medium voltage distribution networks prepared in 2021 were 
considered. The survey considered 100% of the forest inventories prepared in the period (14 high 
voltage distribution lines, one substation and 68 medium voltage distribution networks).  
For the collection of fauna data, data from simplified environmental reports (RAS) prepared in 2021 
were considered, with 13 studies carried out for Copel Distribuição works, including six High Voltage 
Distribution Lines and seven Substations, in addition to two RAS and a PCA of Accessor High Voltage 
Distribution Lines. The most up-to-date international (IUCN), national (ICMBio - MMA) and state (IAT) 
lists of species classification in endangered categories were considered. If the species was classified 
differently among the lists, it was considered the category of greatest threat.

110

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEActions Against Climate Change

The effects of climate change directly affect Copel’s business, impacting its operation, 
whether in the capacity to generate energy or in the demand for maintenance of transmission 
lines, substations, or other facilities, resulting in costs, the need for labor and losses for the 
consumers. Copel has been developing a methodology to identify risks and opportunities 
associated with the topic.

13.2 Integrate climate change measures into national policies, strategies, and plans

Indicator

Base line

Number of companies in the electricity sector (generation, 
transmission, and distribution) with targets approved by the SBTi.

2020 - 5 companies in the electricity sector.

Suggested goal

15 companies in the electricity sector (generation, transmission, 
and distribution) with science-based targets approved by 2023.

Indicator 2

Base line 2

Percentage of energy generated in Brazil covered by science-based 
targets.

14% of the electricity generated in Brazil in 2019 is currently 
covered by an SBTi commitment.

Suggested goal 2

40% of energy generated in Brazil with approved science-based 
targets by 2023.

Copel’s performance

In 2021, Copel approved the preparation of the Neutrality Plan, 
which is being developed with science-based goals, which will be 
validated in the SBTi.

Note: the Science Based Targets Initiative is a partnership between the Carbon Disclosure Project, Global Compact, the World Resources 

Institute (WRI) and the Worldwide Fund for Nature (WWF) that aims to mobilize companies to adopt greenhouse gas (GHG) reduction 
targets based on science. In the specific case of the electricity sector, there is a guide produced by the coalition to assist in the 
formation of these goals.

111

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCECO2

CH4

N2O

HCFC

SF6

NF3

Total

 Greenhouse gas emissions in 2021 (in tCO2e) | GRI 305-1, 305-2, 305-3

Greenhouse gases

Scope 1

Scope 2

Scope 3

14,108.45

452,474.46

10,903.42

24.78

97.79

412.08

940

-

-

-

-

-

-

15,583.53

452,474.46

34.10

214.38

-

-

-

11,151.91

1,274.29

Biogenic C02 emissions (t)

15,612.00

-

Note: SF6 data correspond to the operations of Copel’s wholly owned subsidiaries. SF6 gas is used as an insulator in electrical 
equipment and may have small leaks during operation. In 2021, the emission of SF6 was 0.04, which corresponds to a reduction of 
74.84% compared to 2020, when the emission was 0.159 metric ton.

 Comparison of 2020 and 2021 emissions (in tCO2e) | GRI 305-1, 305-2, 305-3

2020

2021

Scope 1

Scope 2

Scope 3

Total

33,534.45

174,382.95

13,956.52

221,874.22

15,583.53

452,474.46

11,151.91

479,209.90

Variation (%)

-54%

159%

-20%

116%

Note: Copel’s greenhouse gas emissions values may change after the end of the audit and will be registered and published on the 
GHG Protocol website.

 Emission intensity | GRI 305-4

Scope 1 Emission/employee (tCO2e/employee)

Scope 1 Emission/revenue (tCO2 e/million R$)

2.44

0.65

Paraná Climate Seal

In December, Copel received the 
Gold Paraná Climate Seal, during 
the seventh edition of the Paraná 
Climate Seal, a government 
initiative to combat climate 
change and increase economic 
competitiveness in the context of 
a low carbon economy. The gold 
version recognizes companies that 
submit the Emissions Inventory 
to independent third-party 
verification, accredited by Inmetro.

GHG Protocol

For the second consecutive 
year, Copel received the “Gold 
Seal” from the Brazilian GHG 
Protocol Program, the highest 
level of certification of the 
main tool used in the country 
to understand, quantify, and 
manage an organization’s 
greenhouse gas emissions.

112

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCETask Force on Climate-related 
Financial Disclosures (TCFD)

Based on the data and information monitored 
in the management of climate change and 
used in the assessment of the Carbon 
Disclosure Project - CDP, Copel discloses its 
practices related to Climate Change in line 
with the recommendations of the TCFD.

Governance
Climate change is a topic of great 
importance to the Company and is 
periodically monitored by the Sustainable 
Development Committee (CDS) that advises 
the Company’s Board of Directors. Based 
on the results of the greenhouse gas 
inventory and sustainability assessments, 
strategic decisions such as approving 
policy updates, commitments and targets 
are part of the Board’s attributions. 
Operationally, the topic is conducted within 
the Company’s Governance, Risk and 
Compliance Department and the discussion 
of regulations or projects to improve 
climate change management is conducted 
by the Climate Change Commission, 
which has representatives from all wholly 

owned subsidiaries and boards. In 2021, 
the Company instituted goals related to 
climate change in the variable compensation 
program that covers all employees. 

Strategy and Financial Planning 
The issue of climate change is analyzed 
in the Company’s strategic planning 
process, integrating corporate decisions 
over a five-year horizon. Among which is 
the implementation of the greenhouse gas 
emissions neutrality plan, in which the 
Company intends to neutralize its Scope 
1 emissions by 2030. Another guideline is 
related to the commercialization of i-REC 
in the business of energy generation and 
commercialization, which is being studied 
by the technical teams. Additionally, the 
Company has developed technology to 
improve the management of electricity 
distribution with the modernization of assets 
and expansion of the Smart Grid Program. 

Within the financial planning, budgets are 
foreseen for technological development, 
and the construction of new sustainable 
projects, such as hydroelectric, wind and 
solar plants. In addition, the incorporation 

of future climate scenarios, carbon 
pricing and the development of studies to 
adapt to climate change have guided the 
Company’s decision making. These studies 
and investments help in monitoring and 
forecasting the availability of teams to 
respond to emergencies.

Climate risks and opportunities
The Company’s risk management uses a 
specific methodology that incorporates 
climate change in its analyses, which is 
described in the Integrated Corporate Risk 
Management Policy. When evaluating a 
given process, such as the management of 
reservoirs or the operation of distribution 
lines, it is possible to analyze the risks 
and possible measures to mitigate the 
risk, allowing to identify the probability, 
severity, and intensity.

Some of the risks and opportunities 
related to climate change, identified by 
the Company’s risk management, are 
presented below.

113

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCERisks and opportunities arising from 
climate change GRI 201-2

Climatic extremes: studies indicate that in 
the coming years there will be an increase in 
maximum temperatures in the northern region 
of the state of Paraná, impacting the operation 
and maintenance of energy transmission in this 
region, and may incur fines for non-supply. 

Tropical cyclones: studies indicate that in 
the coming years there will be an increase 
in windstorms in the northern and western 
regions of the State of Paraná, leading to the 
fall of towers and, consequently, impacting 
the operation and maintenance of energy 
transmission in this region.

Risks of a regulatory nature: the Brazilian 
government has been advancing in the study 
of a model for charging an emissions fee. 
In this sense, there is a concern about how 
this will be implemented, since the business 
models for the Brazilian electricity sector 
indicate the trend of increased investment 
in thermoelectric plants in the coming years, 
the expansion of which can bring financial 
impacts to these projects.

Cap and Trade Carbon Market Mechanisms: 
the Brazilian electrical system has a low 
level of emissions, as it has a less polluting 
energy matrix and is highly interconnected 
and organized, which reduces transmission 
and distribution losses. However, there is a 
possibility that the sector may be chosen to 
introduce this type of mechanism, which limits 
emissions through operating permits, which 
can increase costs for enterprises.

Risks of other natures: the risk analysis 
identifies that, in the coming years, there 
is a possibility of a greater frequency of 
interruption in the energy supply if there is no 
modernization to adapt the transmission and 
distribution systems, resulting in consumer 
dissatisfaction and impacting the dealership 
reputation. In addition, the indicators of 
availability and quality of energy supply will be 
impacted, reflecting on the fulfillment of the 
concession agreement goals.

Opportunities of a physical nature: it is 
expected that, in the coming years, the greater 
frequency of climatic extremes, in relation to 
temperature, will cause an increase in energy 
consumption, mainly in the southern region 
of Brazil, resulting in an increase in energy 
demand and Copel services.

Physical impacts associated with  
risks and opportunities arising from 
climate change

Climatic extremes: the occurrence of extreme 
weather events, such as tropical cyclones, 
directly impacts the quality and continuity 
of energy supply, which may result in the 
application of sanctions or fines to the 
distribution concessionaire for violations of 
energy distribution quality requirements, 
determined in Aneel’s Procedures for 
Distribution of Electric Energy in the National 
Electric System (Prodist), as well as for energy 
transmission companies, under the terms of 
the current regulation.

Goals and Actions
Copel has emission reduction targets that 
will be completed in 2022. As a result 
of the Neutrality Plan approval and the 
commitment to study measures that are in 
line with the Science Based Target, Copel 
is examining possible scenarios that could 
promote the reduction of its own emissions 
by 2030 and leverage the growth of its 
renewable matrix and the expansion of more 
efficient and low-carbon services, such as 
investment in electric stations, development 
of projects for distributed generation and 

114

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEthe construction of new transmission lines 
to enable the flow of renewable energy. 
With the approval of the Neutrality Plan and 
the commitment to study measures in line 
with the Science Based Target (SBTi), Copel 
is studying possible scenarios that could 
promote the reduction of its  own emissions 
by 2030 and leverage the growth of its 
renewable matrix, as well as the growth 
of more efficient and low-carbon services, 

such as investment in electric stations, 
development of projects in distributed 
generation and the construction of new 
transmission lines to enable the flow of 
renewable energy.

For 2022, the targets related to the 
Neutrality Plan for variable compensation 
(Performance Award) were approved, 
which were prepared in accordance with 

the specificities of each wholly owned 
subsidiary and each executive board 
of Copel Holding, with actions that 
include the reduction of fossil fuels 
consumption, reduction in electric energy 
consumption, improvement of the Smart 
Grid service offer, advance in the search 
for new technologies and improvement of 
performance in corporate questionnaires 
focused on climate change.

115

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCESOCIAL AND 
RELATIONSHIP 
CAPITAL

Relationship with Stakeholders

GRI 102-40, 102-42

Copel uses the mapping carried 
out based on the AA1000 
methodology as a basis for 
its stakeholder engagement. 
The evaluation considered 
the degree of impact and 
influence (impacted, heavily 
impacted, impacting and 
focused on value), generating 
an illustration in which the 
publics were represented in 
the shading areas according to 
the level of relationship with 
the organization. In addition 
to the environment, priority 
stakeholders are shareholders, 
customers, communities, 
competitors, employees, and 
suppliers.The Company provides 
several Dialogue Channels for 
interested parties, in addition 
to providing an independent 
reporting channel.

Mapping of our stakeholders

All those who influence and/or are  
influenced by the Company

Agents 
impacting

Value-focused 
agents ($)

ONGs
Media
Regulatory bodies
Government

Suppliers
Environment

Outsourced
Future 
Generations

Competitors
Shareholders
Customers

Partners

Employees
Community

Retirees

Strongly 
impacted 
agents

Agents 
impacted

117

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEStakeholder  GRI 102-40

Approach for engagement | GRI 102-43

Shareholders

Customers

Communities

Sector Agents

Employees

Suppliers

Shareholders and investors are responsible for providing Copel with part of their financial resources, from 
which the Company can carry out its activities with excellence and stability. On the other hand, it must 
dedicate efforts to generate value and returns for this audience. The relationship takes place especially 
through the Investor Relations area, which has its own corporate policy.

Copel seeks to meet the main expectations of this public: to provide energy and internet at a low price, error-free 
billing and fast, quality service, as well as favorable conditions for contracting. To this end, a series of online 
and face-to-face channels are available. The manifestations, complaints and claims recorded are essential for 
mapping opportunities to improve services.

With each new project, studies of the socioeconomic environment are carried out as part of the licensing 
process, with a frequency that varies according to the complexity of the work. The results support socio-
environmental programs, which aim to mitigate and compensate for possible negative impacts, as well as 
sensitize the surrounding communities.

The Company maintains a relationship with other companies in the sectors in which it operates, directly in search 
of partnerships, and indirectly through various sector associations with the objective of mutually strengthening 
the sector’s agents.

The Company adopts different communication channels to get closer to its employees, keep them informed, 
and identify their needs and expectations, such as the Great Place to Work Survey (GPTW) and the Confidential 
Channels (Cadam, COE, Ombudsman and Complaints – see pages 59 to 61). Professional development policies 
and processes are also available to the staff, in addition to remuneration in accordance with the market, which 
Copel promotes by prioritizing transparency and equity in its actions.

Copel maintains a constant relationship with its suppliers (including possible ones) through the supply 
management areas, as well as with the managers of each contract. In addition to direct channels with buyers 
and managers, Copel provides dedicated channels such as: website for suppliers and partners (www.copel.com/
site/fornecedores-e-parceiros), dedicated emails (cadastro@copel.com, compras@copel.com, contasapagar@
copel.com and contato.fornecedordis@copel.com), Confidential Communication Channel: 0800 643 5665, and 
Integration Meetings with Investors.

118

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCECustomer Satisfaction

Customer satisfaction is a corporate material 
topic for Copel and is highlighted in the 
Company’s Strategic Planning. The electricity 
distribution business serves more than 4.5 
million customers in the State of Paraná, and 
Copel’s operation is the most perceived in 
the daily lives of the population served. The 
distributor’s concession contract has supply 
quality indicators, which directly impact 
customer satisfaction.

Customers’ perception of Copel is monitored 
through surveys. Consultations are 
systematically carried out with residential, 
industrial, rural customers and with the public 
authorities. For residential customers, there 
are two annual editions - one coordinated by 
Abradee, applied in the first semester, and 
another by Aneel, in the second semester. 
The requirements extracted from the surveys 
are dealt with by the permanent customer 
satisfaction committee.

Research

2019

2020

2021

Abradee Satisfaction Survey - Residential Customer

80.70%

84.40% 

83.80%

Abradee Satisfaction Survey - Non-Residential Group B 
Customer

 NR 

 NR 

NR

Abradee Satisfaction Survey - Group A Customer

80.01% 

80.90%

85.60%

Aneel Customer Satisfaction Survey - IASC

75.01% 

78.09%

SR

Cier Customer Satisfaction Survey

Prata

Prata

Bronze

Rural Customer Satisfaction Survey

Customer Satisfaction Survey Public Authorities

 76.54% 

89.30% 

NR

NR

NR

NR

In 2021, Copel Distribuição carried out more 
than 35 million services to consumers, most of 
them through virtual service, as shown in the 
figure below:

The proportion of complaints per service 
performed is less than 0.3%, and all complaints 
were resolved, as shown in the tables below: 

Virtual Service:

Personal Service: 

 Number of customer complaints sent

24,486,303

to the company

96,059

9,093,653

to Aneel

1,839

Telephonic Service:

to Procon

2,242

1,926,929

to justice

0

119

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCENew digital features

In December, the new version 
of Copel’s application was made 
available on iOS and Android stores, 
which is more user-friendly and 
has a more modern design. The new 
version was built on a system that 
allows the development of new features 
with greater flexibility. One of the main 
advantages is to allow password-free 
access to various services, including 
the request for new energy connections. 
The application continues to allow the 
simultaneous management of several 
units, a practicality that is especially 
relevant for entrepreneurs, third sector 
managers and owners of leisure homes or 
farms, for example.

That same month, the new version of 
Copel’s website went live, focusing on 
customer service and facilitating the 
customer journey. The version has a 
new look to make navigation more 
intuitive, with simplified language 
and prioritization of the most 
searched services.

 Complaints resolved

Complaints resolved

During service

Up to 30 days

Between 30 and 60 days

More than 60 days

Complaints deemed valid in relation to the total of complaints received

Complaints resolved in relation to the number of valid complaints

Number of innovations implemented due to interference from the ombudsman and/or 
customer service

100,140

0

99,862

256

22

31,675

31,675

2

Copel monitors the complaints handling indicators required by the National Electric Energy 
Agency (Aneel), DER (Equivalent Complaint Duration), and FER (Equivalent Complaint 
Frequency per Thousand Consumer Units), and in recent years these indicators showed a 
stable performance.

5
0
.
1
1
1

1
2
.
8

3
0
.
1
5
1

2
3
.
5

3
7
.
5
0
1

6
7
.
5

DER (hours)

FER (unit)

120

2019

2020

2021

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE Distribution customer profile

Consumer units GRI EU3

2021

Residential shutdowns
GRI EU27

Residential

4,038,454

Industrial

Institutional (public 
power and service)

71,651

45,020

Commercial

423,812

Other classes (rural, own 
consumption etc.)

Total consumer units

349,989

4,928,926

The number of cuts in 2021 was higher than 
in 2020, but lower than the average observed 
in previous years due to Aneel’s impediment 
to suspending supply due to the pandemic. 
The default result was little affected - the 
Corporate Default indicator reached 1.33% 
in 2021, compared to 1.37% in 2020. The 
suspension process is carried out automatically 
by the commercial management system, with 
identification of consumer units / invoices that 
received a notice of maturity with a period of 

15 days to effect the discharge, which are 
subject to cut, according to the due date 
and cut-off criteria. After the suspension, 
if the invoice is paid and there is no other 
outstanding invoice that prevents the 
reconnection, the reconnection service is 
automatically generated by the consumer 
management system for that consumer unit. 
The reconnection services are performed 
as a priority and in compliance with the 
established technical standards.

Power reconnections after payment in 2021,  
by term

Residential termination for non-payment  
in 2021

Less than 24 hours

272,312

From 24 hours to 48 hours

15,688

From 49 hours to 72 hours

From 73 hours to 96 hours

From 97 hours to a week

Over a week

9,728

4,662

7,572

45,927

Less than 48 hours

354.423

From 48 hours to 1 week

39.457

From 1 week to 1 month

58.257

From 1 month to 1 year

47.881

Over 1 year

0

121

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEAccessibility
GRI EU24

The issue of Accessibility is dealt with at 
Copel  and is also focused on electricity 
consumers. Through the initiative, actions 
such as making energy bills in Braille 
available to blind customers have already 
been implemented. The Company’s website 
is suitable for access by people with visual 
and hearing impairments. The results of the 
program are measured by the Satisfaction 
Survey carried out by the Brazilian Association 
of Energy Distributors, in which there are 
specific indicators, such as service without 
discrimination and a company that respects 
consumer rights. In the most recent edition, 
Copel had indexes of 88.2 and 86.5, 
respectively, in these indicators.

122

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCECopel carries out a bidding 
process to classify and hire 
its suppliers. For services 
and products that are related 
to environmental impacts, 
the Company requires 
environmental certificates and 
qualifications from the company 
and its professionals.

Suppliers

GRI 102-9, 308-1, 408-1, 412-3, 414-1

Copel’s suppliers vary according to the 
business and include electricity generators and 
transmitters, manufacturers of materials, heavy 
machinery, service providers, among others. In 
2021, there were 4,899 suppliers across the 
Company, with which R$13.4 billion was spent. 

The acquisition and contracting processes are 
based on the Internal Regulations for Bidding 
and Contracts, in force as of 05/01/2021, 
as well as in the respective legislation that 
regulates the forms of contracting (through 
bidding and its modalities, through waiver 
in accordance with the foreseen items or 
by means of unenforceability, characterized 
by the infeasibility of competition), 
including Laws No. 10.520/2002 - which 
institutes the bidding modality called 
trading, and Complementary Law No. 
123/2006 - institutes the National Statute 
of Microenterprises and Small Businesses. 
In compliance with current legislation, the 
Company uses compliance with labor, human 
rights, tax, and environmental legislation 
as criteria in the selection of suppliers, 
which are applicable to all companies that 
may be contracted. The main policies and 
goals related to the “supply chain” subject 
are contained in the following normative 
documents: Internal Regulation of Bidding 
and Contracts, in compliance with Federal 
Law No. 13.303/2016, NAC 030904 - 
Contract Management; NPC 0201 - Supply 
Policy, NAC 030406 - Supplier Assessment, 
Company Code of Conduct, Supplier Manual 

and Solid Waste Management Manual, 
NPC 0322 - Privacy Policy and Protection 
of Personal Data (LGPD, No. 13.709/2018 
of August 14, 2018, General Law for the 
Protection of Personal Data). The main 
processes of the Holding are those that 
provide services or materials with a profile 
for corporate use, that is, for the common 
service of the company’s business. As 
an example, providers of cleaning and 
conservation services, surveillance, 
reception, property rental, maintenance and 
renovation of facilities, consulting, travel 
agency, among others.

Copel carries out a bidding process 
to classify and hire its suppliers. For 
services and products that are related 
to environmental impacts, the Company 
requires environmental certificates and 
qualifications from the company and 
professionals in order to select the most 
qualified and legally compliant suppliers 
to perform the contract. As for social 
impacts, these parameters are included 
in the requirement to comply with labor, 
human rights, and tax legislation, applicable 
to all companies. In the qualification phase 

123

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEfor this process, all suppliers are required 
to present a “Declaration of Social and 
Environmental Responsibility,” in which they 
claim not to hire persons under 18 years of 
age (except for apprentices over 14 years 
of age); not adopting a labor relationship 
characterizing forced labor or slave-like 
labor; respect human rights; not to allow 
any form of discrimination; and not to 
adopt practices harmful to the environment. 
Depending on the object to be contracted, 
specific clauses are included in the bidding 
documents. Contractual demands include 
incorporating the Global Compact Principles; 
prioritize the hiring of local and small and 
medium-sized suppliers; hire and train 
professionals with disabilities; inhibit moral 
and sexual harassment practices in the work 
environment; among others. To reinforce all 
these points, Copel sends its Sustainability 
Policy to its suppliers. GRI 308-1, 414-1

When the environmental or social 
responsibility contractual clauses are not 
complied with, Copel applies a sanction 
according to severity, which includes a 
written warning, in the case of a low-
impact obligation that does not cause 

concrete damage to Copel, the environment 
or third parties, and contractual fines. The 
most serious cases, which have serious 
consequences or significant impact on 
Copel or the public interest or due to the 
occurrence of a serious accident linked to 
the execution of the object of the contract, 
with permanent injury or death, occurred 
with Copel employees, its contractors or 
third parties as a result of proven fault or 
intent on the part of the contractor, result 
in temporary suspension of participation in 
bidding and impediment to contract with 
Copel and its wholly-owned and controlled 

subsidiaries for a period of up to two years. 
Depending on the seriousness, the contract 
may be terminated and the competent legal 
bodies informed of the breach.

Copel carries out inspections at the 
contractor’s headquarters or at the location of 
the activity at any time to inspect compliance 
with contractual clauses, including those 
relating to environmental and/or social 
impacts. The Company also promotes 
awareness-raising meetings and makes 
information material available on topics such 
as forced or slave-like labor. GRI 408-1, 409-1

8.3  Promote development-oriented policies that support productive activities, decent job creation, 

entrepreneurship, creativity, and innovation, and encourage the formalization and growth of micro, small 
and medium-sized enterprises, including through access to financial services

Indicator

Percentage of participation of micro, small and medium-sized companies 
in the business volumes carried out by energy generation, distribution, and 
transmission companies.

Base line

Update

Suggested  
goal

Copel’s 
Performance

Foster strategies/initiatives for contracting micro, small and medium-sized 
companies, expanding the participation of these companies in the value chain 
(goal/objective of implementation).

Copel adopts practices of differentiated and favored treatment for Micro 
and Small Businesses (ME and EPP), provided for in Federal Law 147/2014, 
enabling the participation of these suppliers in the contracting processes.

124

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCECopel’s Human Rights Policy 
was created in April 2020, 
and formalizes guidelines to 
prevent, mitigate and repair 
violations that may occur in the 
Company, in its production chain 
or in impacted communities, 
providing decent, inclusive work 
environments and eliminating 
inequalities. The document was 
revised in December 2021, when 
it incorporated guidelines to 
combat discrimination in relation 
to gender, sexual orientation, 
race/color, beliefs, origin and 
ethnicity, people with disabilities 
and age; dissemination of 
the reporting channel and 
appreciation of diversity.

Based on it and on its own 
methodology for identifying 
human rights risks, developments 
are foreseen in the company’s 
various areas of activity. 

The policy follows the Universal 
Declaration of Human Rights, 

established in 1948 by the UN, 
comprising basic civil, political, 
economic, and cultural rights 
common to all human beings. 
The document also follows 
the international standard of 
the UN Guiding Principles on 
Business and Human Rights, 
the Global Compact Principles, 
the Declaration of Fundamental 
Principles and Labor Rights of the 
International Labor Organization 
(ILO), and ISO 26000/2010: 
Social Responsibility.

The policy is added to Copel’s 
Human Rights Program, guided 
by the same documents and 
initiatives. The Program is based 
on the following practices:

•  analysis, elaboration, and 

refinement of Copel’s policies 
and regulations for the 
prevention, inspection, and 
mitigation of violations;

125

Human rights at work: Shall we talk?

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE•  production and dissemination of teaching 
materials, with information on Copel’s 
reporting channels to be accessed if 
violations are identified;

•  and holding courses, lectures and 

awareness-raising actions aimed at the 
internal public, outsourced employees, the 
production chain, and the local community.

Check out the main actions developed 
through the program: 

• offer of training on Human Rights prepared 
by Copel in a Distance Learning format 
(DL), composed of contents that include the 
relationship between human rights and the 
Constitution of Brazil, guidance to identify 
violations inside and outside the Company 
and the applicable complaints channels. 

By the end of 2021, 2,337 employees had 
completed the course. Of this total, 27 
finished in 2021. GRI 412-2 

•  availability of a booklet and video on Human 
Rights at work, in simple, objective, and 
accessible language. Its target audience 
is the Company’s outsourced employees, 
which is why a commitment was made to 
show the video at all company integration 
meetings. The materials are available on 
Copel’s website and social networks.

•  availability of a Manual for the 

Identification and Prioritization of Risks in 
Human Rights that presents a methodology 
developed by Copel for its activities and 
those of its contractors.

•  Launching of booklets for the Migration 

and Refuge Project, structured to facilitate 
access for migrants, especially those 
receiving humanitarian and refugee 
services, to information on the Company’s 
basic services and the social programs of 
the Federal and State governments. The 
material was published in 5 languages: 
Haitian Creole, Spanish, French, English and 
Portuguese, with dissemination to various 
institutions through the State Council of 
Migrants and Refugees of Paraná (CERMA) 
and to Copel’s service teams. The launch 
event had the participation of Cáritas 
Brasileira, an organization that works 
with this audience and that presented 
an overview of the migration and refuge 
scenario in the State of Paraná. (access)

126

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCESocial Responsibility

GRI 103-1, 103-2, 103-3, 203-1

The implementation of new ventures generates jobs and income for the municipalities, 
as well as promotes local development. However, situations are identified that need 
mitigation or compensation through social programs described in the basic environmental 
plans (PBA), in simplified environmental reports and in the reports detailing the 
environmental programs of each enterprise.

11.4 Strengthen efforts to protect and safeguard the world’s cultural and natural heritage

Indicator

Number of socioeconomic diagnoses carried out in traditional 
communities belonging to the projects’ area of influence.

Suggested  
goal

Indicator

By 2025, carry out socio-economic diagnoses in traditional 
communities impacted by electricity sector operations to support the 
implementation of voluntary projects.

Projects aimed at preserving material and immaterial historical heritage 
and which have become self-sufficient (not exclusively dependent on 
resources from companies in the sector).

Suggested goal

By 2030, ensure the maintenance of projects aimed at preserving 
material and immaterial historical heritage, ensuring greater efficiency 
in allocated resources and effectiveness of initiatives.

Copel’s 
Performance

Copel carries out projects for the preservation of material and 
immaterial historical heritage through Copel GeT and Copel DIS.
The initiatives can be checked in the socio-environmental reports of 
these wholly owned subsidiaries, available on the website.

Throughout 2021, Copel invested R$ 2.1 
billion in energy generation, transmission, 
and distribution works

Distribution Business Investments
Copel Distribuição invests in the 
development of the electrical system to 
meet the consumer market’s demand in 
the State of Paraná. The investments are 
intended for the expansion, renewal, and 
improvement of the Company’s assets, 
aiming to maintain the quality and reliability 
of the electric energy supply in the state 
of Paraná, within the levels recommended 
by the regulatory body. In 2021, Copel 
Distribuição invested approximately 
R$1,227 million in the development of the 
electrical system infrastructure. Investments 
were concentrated in the construction 
and expansion of substations, lines, and 
distribution networks.

In the context of substations and high 
voltage distribution lines, we highlight 
the energization of the Chaves Boa Vista 

127

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEda Aparecida Station and the Antônio 
Olinto and Santa Amélia substations, all 
operating at 34.5 thousand Volts. Operating 
at 138 thousand Volts, we highlight the 
Vila Gaúcha Substation. In addition to 
these projects, seven (7) new high voltage 
transformers (above 69 thousand volts) and 
two (2) new medium voltage transformers 
(34.5 thousand volts) were installed. 
Regarding the high voltage distribution 
lines, four (4) circuits were completed or 
renovated in the concession area. These 
structural works have an important role in 
increasing the strength of the distribution 
system, increasing the energy availability 
to the state, and improving the population’s 
quality of life. Investment amounts in these 
segments were R$362 million in 2021.

In the scope of medium and low voltage 
networks, the company invested approximately 
R$ 865 million, with emphasis on the actions 
of the Paraná Triphasic, Intelligent Networks 
and Total Reliability Programs.

In the Paraná Triphasic program, whose 
objective is to make investments to triple-
phase and interconnect rural distribution 

networks, the Company built around 3,700 
km of networks in 2021. In the Reliability 
Program’s scope, the main highlights of 
2021 were the installation of equipment 
for expanding communication coverage, 
automating equipment, building networks to 
increase reliability, and installing equipment 
to enable automatic reconfiguration of the 
distribution system. In the Smart Networks 
program, the company installed around 
185,381 smart meters.

Specifically with regard to social 
investments in infrastructure in the 
communities, actions were developed 
throughout 2021 aimed at improving the 
facilities of institutions that provide social 
care to the elderly, families in situations 
of vulnerability and refugees in the 
municipalities of Londrina, Maringá and 
Cascavel, linked to the Boa Vizinhança 
Program, totaling an investment of 
approximately twenty-two thousand  
reais (R$ 22,000.00) with the Company’s 
own resources.

128

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEGeneration Business Investments

BNDES Brisa Potiguar Project 
Linked to the Brisa Potiguar Wind Complex, the subsidiaries of Copel 
GeT, Nova Asa I Energias Renováveis S.A. and Santa Maria Energia 
Renováveis S.A., provided funds for social investment in contracts 
signed with BNDES. The investments will be made for the four 
municipalities where the wind farms of the complex were installed, 
with investment for the acquisition of goods that will be tendered by 
the company and passed on to the municipalities through donation 
with charges. It will be up to the municipalities to carry out all prior 
adjustments that may be necessary for the receipt, installation, and 
operation of each of the items.

NDES HPP Colíder Social Project
In 2021, the social project in the municipality of Itaúba, in the state 
of Mato Grosso, was completed, with the delivery of the Van vehicle 
for public health, which reinforced the infrastructure for transporting 
patients between the municipalities in the region that carried out the 
displacement for care in clinics and hospitals.

Interactive Classrooms Project
The other project completed was the Education project - “Interactive 
Classrooms” - Copel delivered 25 notebooks to the municipality, the 
last equipment needed to implement the classrooms.

Actions to Combat the Pandemic

In 2021, Copel donated financial resources 
to support the fight against the Covid-19 
pandemic through the Invoice Solidarity 
campaign. For each customer opting for 
a digital invoice, the Company donated 
R$ 2.00 to promote actions to combat 
Covid-19, and if they opted for automatic 
debit, another R$ 3.00 was added to the 
donation. The amount of R$ 1.1 million was 
raised, which resulted in the purchase of 
21 respirators and fans for the public health 
network of the state of Paraná.

Copel also donated 217 cylinders to  
the Government of Paraná for medical 
oxygen storage.

In voluntary actions by employees, around 
R$ 55 thousand were collected for the 
purchase of food via the Solidarity Basket, 
from the State Government. In all, 820 basic 
food baskets were purchased, totaling 16 
tons of food.

129

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCECommunity engagement 
initiatives
GRI 413-1, PRME 3, 5, 6

EletriCidadania
Copel’s corporate volunteer program. 
Employees can voluntarily and spontaneously 
dedicate up to eight hours of their workday 
every two months to carry out social actions.

In 2021, 192 volunteers were involved in 
actions, who performed 1,109 hours of 
volunteer work. Due to the new coronavirus 
pandemic, volunteer actions needed to be 
adapted to be carried out at a distance. 
Among the initiatives, the following stand out:

1.  Professions Cycle Project: developed in 
partnership with Tecpar, it aims to help 
high school students from public schools 
in the planning of their careers, providing 
the opportunity to learn about different 
areas of activity so that they can evaluate 
the careers with which they identify. This 
project mobilized 133 volunteers who did 
261 hours of volunteering and was divided 
into two phases:

•  Professions Exhibition: opening lecture 

on Career Planning and videos on various 
professions, showing the daily life of 
professionals, the necessary training, etc. The 
Professions Exhibition videos are available on 
the Official Tecpar Youtube Channel.

•  Mentorship: online meetings with a mentor, 
that is, a professional volunteer who offers 
advice related to the planning and/or 
development of the professional life of high 
school students, reporting on learnings and 
obstacles overcome by them, expanding 
perspectives on the different realities that 
surround them.

2.  Paraná Volunteering Week: initiative of 
the Government of Paraná, held from 
September 24th to 30th, to encourage 
and multiply voluntary actions throughout 
the state, providing prestige and also 
collaborating with projects and actions 
already carried out. During this week, 154 
Copel employees and volunteer community 
members were involved in these actions:

130

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE•  Share Energy Campaign: Solidarity 
drive-thru at seven Copel poles for 
the collection of non-perishable food 
and sanitary towels. 6 tons of food, 
488 packages of sanitary towels and 
41 hygiene items were collected. 
500 seedlings of native plants were 
distributed to donors. The items collected 
were donated to ten social institutions 
in Paraná, which serve 2,628 people in 
vulnerable situations.

•  “Protection and integration of migrants 
and refugees in the state of Paraná” 
lecture with Cáritas Paraná: event 
to launch the booklet “Migration and 
Refuge Project” to facilitate access 
to Copel’s electricity services. The 
booklet is available in five languages: 
Portuguese, English, Spanish, French 
and Haitian Creole.

•  Seedlings planting in Maringá: 31 

volunteers planted 450 seedlings of 
plants for landscaping and two seedlings 
of yellow ipê in Praça Professora Nadir 
Apparecida Cancian and in front of the 
Copel building, in Maringá.

•  Launch of five new educational videos 

of the Illuminating Generations Program: 
the Program’s volunteers intensified the 
dissemination of the videos to students 
from the municipal education network 
of Paraná and delivered kits containing 
a booklet with guidelines and activities 
on the conscious and safe use of electric 
energy, notebook, pencil, eraser, ruler, 
and sharpener. Results obtained: 1,479 
participating students on 09/30/2021 
(among videos and materials received).

•  “Show your Talent” Training - how to 

prepare a resume and video resume and 
how to behave in a job interview” for 
students participating in the mentorship 
of the Professions Cycle Project and 
vacancies for the community.

•  Garbage removal effort from the Cascavel 
River basin: action in partnership with 
Sanepar, which involved the participation 
of 40 volunteers in planting 150 seedlings 
and cleaning the Cascavel River, around 
the Municipal Lake, where approximately 
12 tons of trash.

Get more information about the 
EletriCidadania Program on the 
Sustainability Portal.

Cultivate Energy
Corporate program that enables the 
implementation of community gardens under 
Copel’s power lines in partnership with 
municipal governments. Developed as an 
auxiliary strategy in the fight against irregular 
occupations in properties under the Company’s 
responsibility, it also aims to promote the 
environmental improvement of urban space and 
encourage food security and income generation 
for socially vulnerable families.

The program is aligned with the municipal 
public policy on food security and contributes 
to the Sustainable Development Goals, 
more specifically to SDG 2 - Zero Hunger 
and Sustainable Agriculture (goals 2.1 and 
2.4); SDG 10 - Reduce inequality within 
and between countries (targets 10.1 and 
10.2), and SDG 17 - Strengthen the means 
of implementation and revitalize the global 
partnership for sustainable development 
(target 17.17). 

131

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEIn addition to the continuity 
of the productive gardens 
in Maringá, Cascavel and 
Ponta Grossa (Vila Esperança 
Community Garden, Parque 
Itaipu Community Garden, 
Cidade Canção Community 
Garden, Parque Verde 
Community Garden and Costa 
Rica Community Garden), 
in 2021 production was 
consolidated in the two new 
gardens inaugurated in Curitiba 
in 2020, which represented 
the expansion of the program 
through the partnership with the 
capital of Paraná, and benefiting 
some of the poorest regions 
of the city, in the Uberaba and 
Cidade Industrial neighborhoods.

In 2021, the Jardim Nova 
América Community Garden 

was inaugurated in Umuarama, 
and the Clênio Faust Garden 
was implemented in Francisco 
Beltrão. Copel also received new 
demands from municipalities 
interested in participating in 
the program. Campo Mourão, 
Londrina, Guarapuava, Marialva, 
Paranaguá and São José dos 
Pinhais are some of them.

The nine community gardens 
currently in operation benefit 
approximately 862 people 
directly, and another 1,164 people 
indirectly, considering the average 
number of interactions of direct 
beneficiaries with third parties, 
who access the food produced in 
the gardens through exchange, 
donation and/or commercialization.

132

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEIluminando Gerações
The Iluminando Gerações Program provides 
information and preventive guidance to 
communities in the municipalities in Copel’s 
concession area on sustainability, conscious 
and safe use of electricity, use of natural 
resources and correct disposal of waste, 
through lectures, theater, and distribution 
of booklets. In 2021, due to the continued 
interruption of face-to-face classes in schools, 
due to the pandemic, the program’s actions 
focused on expanding educational videos and 
providing public access. The videos created 
by the Program were also broadcast on the 
educational channel of the Secretary of State 
for Education as complementary content 
to those made available in virtual classes 
for students during the pandemic. 80,000 
students were assisted by viewing the videos 
produced and receiving school kits with 
booklets produced by Copel.

Migration and Refuge Project

The project was created in 2020 with the 
objective of facilitating the access of migrants 
and refugees to information about Copel’s 
basic services and the social programs of 
the Federal and State governments, since 
Paraná was one of the states in Brazil that 
received the most migrants and refugees 
in recent years. The first consolidated step 
was the publication in 2021 of a booklet for 
this audience in five of the most expressive 
languages   in the state: Haitian Creole, 
Spanish, French, English and Portuguese.

The material was disseminated to several 
institutions through the Paraná State Council 
of Migrants and Refugees (CERMA) for 
Copel’s service teams and is available on the 
Sustainability Portal. The texts followed the 
logic of linguistic integration, which means not 
only translating the content, but also teaching 
the terms in Portuguese, so that the reader 
becomes familiar with the words and identifies 
them when accessing the Company’s website 
and other channels. In 2022, it will be expanded 
in partnership with the Eletricidadania program, 
of corporate volunteering. 

Actions promoted by the 
Government of Paraná GRI  
GRI 203-2

Electricity Social Tariff (TSEE)
Program that offers discounts on electricity 
consumption, up to a monthly limit of 220 
kWh, to families enrolled in the Single 
Registry of Social Programs of the Federal 
Government, provided that the other criteria 
set out in Aneel Resolution No. 414/2010 
are observed. In 2021, 370,919 consumer 
units were benefited, and an amount of 
R$95,480,968.48 were transferred by Aneel 
for the execution of the program. 

Programa Luz Fraterna
Government program that pays the bills of 
consumers enrolled in the Social Electricity 
Tariff, provided that monthly consumption 
does not exceed 120 kWh. In 2021, an 
average of 183,000 families were served by 
the program, representing a 15.3% increase 
in the average number of families served in 
relation to the previous year.

133

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCENight Irrigation Tariff and Rural  
Night Tariff
The Rural Night Tariff aims to encourage 
agricultural productivity through a 60% to 
70% discount on the electricity tariff used for 
production in the period between 9:30 pm and 
6 am. In 2021, 13,868 consumer units of rural 
producers benefited from the program, and 
the discount granted on electricity bills was 
equivalent to R$52.6 million.

The Night Irrigation Tariff, on the other hand, 
offers subsidies for the construction or 
reinforcement of networks to serve irrigators. 
In 2021, 3,789 consumer units benefited, 
totaling R$ 15,977,979.73 in subsidies.

Morar Bem Paraná Program
Program that aims to encourage the 
construction and acquisition of new housing 
units, requalification, expansion or renovation 
of urban and rural properties, land tenure 
regularization and urbanization for families 
with a monthly income of up to six minimum 
wages (national), as well as developing social 
interest in the State of Paraná. Copel is 

responsible for building energy distribution 
networks and implementing service entrances 
to housing units, through reimbursement by 
the State Government, through the State 
Secretariat for Planning and Structuring 
Projects (SEPL). In 2021, 1,675 consumer 
units were serviced and more than R$4.95 
million was transferred to Copel DIS.

Safe use of electricity
GRI EU25

The number of individuals involved in 
accidents with electricity in Copel’s network 
decreased from 34, in 2020, to 24, in 2021. 
The number of deaths, however, increased 
from 9 to 15. That year, there were 104 
lawsuits related to Public safety in progress, 
while 6 have been resolved.1

Annually, Copel promotes the Safety Month 
with the Community, in which actions to 
guide the population on the safe use of 
electricity are intensified, through lectures 

for public school students, guidance for 
civil and rural construction workers, visits 
to private works, delivery of informative 
material in shops and for informal service 
providers, leafleting in public places, and 
dissemination on radios, TVs, and social 
networks. Copel also promotes several 
recreational initiatives to educate the 
population about the safe use of energy, 
such as actions linked to the Iluminando 
Gerações Program, carried out with 
elementary school students from municipal 
schools, companies and non-governmental 
institutions. The program also addresses 
conscious use and care for the environment. 
In its participation in the Paraná Cidadão and 
Mutirão da Cidadania government programs, 
the Company deals with the safe use of 
energy in educational games and in a vehicle 
called Energy Efficiency VAN. The topic 
is also on the Awareness Program agenda 
with construction workers and specific 
relationship actions.

1. In the 2020 Copel Integrated Report, the value of 33 accidents was published instead of 34.

134

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEManagement of displacement impacts

GRI EU20, EU22

Copel is committed to providing full support 
to the population compulsorily relocated 
due to the implementation of its projects, 
reformulating the principles of respect for 
people and human dignity.

In the case of hydraulic energy generation 
projects, Copel complies with environmental 
legislation and applies the population’s 
socioeconomic register. For transmission 
projects, joint work is carried out between 
the social, land and engineering areas, still 
in the phase of defining the route, in order 
to avoid situations that could be relocated 
as much as possible. During the planning 
phase of the projects, a telephone (0800) and 
e-mail communication channel is disclosed 
to the entire population directly affected, 
so that they can resolve doubts about the 
process. Once the project is established 
and the families that can be relocated 
are identified, approaches are carried out 
in loco, in addition to the contact of the 
land and social technician responsible for 
monitoring the process being made available. 

At this stage, dialogues with those affected 
are strengthened. In cases of involuntary 
displacement, Copel acts on two fronts:

•  in situations where those affected are 

owners, it carries out an assessment of the 
unfeasible property’s area, the property, 
and other improvements, in addition to 
production losses, in accordance with 
specific legislation. After collecting the 
indemnity amounts, the negotiation process 
begins, focusing on an amicable agreement. 
At the end of the process, compensation is 
paid. In specific cases, in which the family 
presents some type of vulnerability or needs 
support in the relocation, Copel carries out 
social monitoring.

•  when dealing with squatters and 

sharecroppers, in which compensation is 
impossible for legal reasons, it assesses the 
residence, improvements and productive 
losses. If their value does not allow for self-
relocation, the family receives additional 
assistance through social compensation, 
to ensure that they go to a dignified and 

135

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEsafe place. This entire process is monitored 
by the Company’s social area team, which 
also makes contact with municipal public 
services to accompany the family in their 
adaptation process.

Cooperation Agreement, with the objective 
of releasing the security lane of irregular 
occupations, making it possible to carry out 
the rehabilitation work within the deadlines 
stipulated by Aneel and, consequently, 
adequate housing outside the risk areas.

Copel is monitoring the upgrading of the 
230kV Santa Monica - Pilarzinho Transmission 
Line (SMC-PIL), authorized by Aneel 
Authorization Resolution nº 8.543/2020; with 
the forecast of replacement of approximately 
60% of the structures, in addition to the 
conductor cables along the entire length of 
the TL. During the work studies, it was found 
that this line has approximately 235 irregular 
occupations, of which 89 occupations directly 
affect the 40m strip and need to be handled 
in order to release the area. 

The lawsuits proposed by Copel Geração 
e Transmissão have deadlines outside the 
Company’s controls, which sought, together 
with Companhia de Habitação do Paraná - 
Cohapar and the Municipality of Almirante 
Tamandaré, for alternatives for the relocation 
of families, thus outlining a Technical 

It was not possible to issue the agreement 
for all 89 cases that directly affect the 
area, thus 55 priority cases were chosen by 
the construction and land engineering, for 
which consultations will be carried out for 
the proposal of the Agreement; if, of the 55 
prioritized occupants, a part does not adhere, 
the other occupants will be consulted until the 
closure of the 55 units. The expense in 2021 
was R$ 43.8 thousand per family served. The 
total forecast for the service is R$ 2.4 million.

Regarding electricity distribution operations, 
there was no need to move people, however, 
the Company paid compensation to properties 
on the occasion of the installation of new lines 
and substations. In 2021, R$ 53.6 million was 
allocated to this type of cases.

136

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCERelationship with  
indigenous peoples
GRI 411-1, 413-1, PRME 3, 5, 6

Copel runs Socioeconomic and Cultural 
Sustainability Programs in Indigenous Lands 
in two communities where it has facilities: 
Apucaraninha, in the municipality of Tamarana 
(PR), where the Apucaraninha hydroelectric 
plant is located, and Barão de Antonina, in 
São Jerônimo da Serra (PR), intercepted by 
the 230 kV Figueira – Apucarana Transmission 
Line. The actions are agreed in Terms of 

Conduct Adjustment (TACs) signed between 
the Company, the respective indigenous 
communities, the National Indian Foundation 
(Funai) and the Federal Public Ministry 
(MPF). The execution of activities was made 
possible through the creation of specific 
funds in the ownership of these indigenous 
lands (TIs), with the objective of sponsoring 
projects within them. The innovation of 
the governance model adopted is its hybrid 
management, since the funds are managed by 
joint management committees, composed of 
Copel representatives and indigenous

representatives, with monitoring by Funai 
and the MPF. The application of resources is 
defined in a dialogue with the communities 
and their representatives, respecting their 
forms of organization and tradition. 

In 2021, due to the measures to contain the 
Covid-19 pandemic and in compliance with 
the determinations of Funai Ordinance nº 419/
Pres, which restricted access to indigenous 
lands, face-to-face activities with these 
communities were temporarily suspended.

137

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEIn addition, the following actions were taken:

•  Monitoring, together with Copel 

•  Apucaraninha TAC (2002) Named Financial 
Compensation TAC. In 2021, the following 
activities were carried out under this TAC:

•  Monitoring the calculation of annual financial 
compensation amounts and accountability to 
TAC signatories.

•  Monitoring of monthly payments of energy 

consumption bills of the Indigenous 
Community of Apucaraninha.

•  Articulation with Copel Dis, Municipal 
Social Assistance Secretariat (SMAS) 
of Londrina, FUNAI and MPF for the 
permanent registration update of the 
families who own the APC IT consumer 
units, aiming at maintaining the benefits 
of the Electric Energy Social Tariff.

Dis, the process of completing the 
installations of the service entrances 
and network extension to regularize the 
interconnections in the Apucaraninha 
Indigenous Land.

•  In addition, this year, negotiations began 
for the construction of an educational 
program for the efficient and safe use 
of electricity in partnership with the 
State University of Londrina; this action 
will contribute to the implementation of 
one of the proposed counterparts and 
the strengthening of relations with the 
interested parties.

•  Apucaraninha TAC (2006) Named Financial 
Indemnity TAC: Expenses for 2021 focused 
on holding a single face-to-face meeting 
of the Management Committee, with the 
participation of representatives of the 
Apucaraninha Indigenous Community, Funai 

and Copel GeT employees, in 12/06/2021. 
At this meeting, the release of the payment 
of the remaining expenses for 2020 was 
approved, finalizing the resources available 
in the Fund. In addition, in 2021, the Final 
Report of the RTVGSC Program 004/2020 
was also filed with the MPF and Funai, 
informing the actions taken over the 12 years 
of TAC implementation - 2008 to 2020.

•  Barão de Antonina TAC (2006) Named 

Financial Compensation TAC: In 2021, a 
payment of R$ 76,779.02 was made (on 
04/15/2021) in favor of the Indigenous 
Community.

•  Barão de Antonina TAC (2009) Named 

Financial Indemnity TAC: In 2021, seedlings 
of native species were supplied to restore 
areas near and upstream of the mine where 
water is collected for use by the community.

138

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEHUMAN 
CAPITAL 

Copel is part of B3’s  
IGPTW Portfolio

Copel is listed on the B3 IGPTW, 
a theoretical portfolio of assets, 
prepared according to the certified 
companies and the best companies 
to work for, based on the national 
ranking cycle, both prepared by the 
Great Place to Work (GPTW).

Human Capital and Diversity Profile

GRI 102-7, 102-8

 Total employees by job type and gender

Owned employees

Full time

Part-time

Total by gender

Percentage

   Women

 Men

Total

1,411

4,963

6,374

6

3

9

1,417

22.2%

4,966

6,383

77.8%

Outsourced employees

Full time

Part-time

Total by gender

Percentage

People Management

GRI 102-43 PRME 1, 2, 3

Copel assesses employee satisfaction with 
people management through internal culture, 
innovation, and organizational climate 
surveys. The Company also considers external 
rankings, such as the Great Place to Work, 
in which it appeared, in 2021, for the second 
consecutive year. Based on the results of 
these initiatives, action plans are drawn up to 
improve the most critical aspects.

 Women

 Men

Total

Grand total (owned and 
outsourced)

887

7,529

8,416

14,790

0

0

0

9

887

10.5%

7,529

89.5%

8,416

14,799

Notes: 
1. Copel does not have its own employees with temporary contracts.
2.  The data refer to Copel and its wholly owned subsidiaries. The reduction in the total number of employees from 
6,667 to 6,383 is mainly due to the dismissal of 153 employees who joined the Incentive Dismissal Program 
(PDI). In all, 287 employees left the Company in the year. The replacement of personnel through recruitment 
via a public contest was of only one employee, who was added to the three employees reinstated on the 
INSS initiative to cancel their disability pensions. There are no other seasonal factors that generate significant 
variations in the number of employees

3.  In addition to the informed third parties, Copel has 106 outsourced apprentices.

140

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEWomen in leadership positions

 Total employees by functional category and gender (405-1)

The search for gender equality is a commitment signed by 
Copel, as presented on page 233. In this sense, the Company 
has already achieved a proportion of the leadership positions 
occupation equivalent to the participation of women in the 
workforce: 689 executives in management positions compared to 
1417 women in total.

  108 women in management positions, representing a total of 

22.83% of the total number of managers.

  63 women in initial management positions, representing a 
total of 23.77% of the total number of initial managers.

  8 women in senior management positions, representing a total 

Total by 
functional
category

Owned employees

%

%

%

Operational

29

0.45%

0

0

29

100%

Technical 
High School 
Professional

High School 
Professional

Higher Education 
Professional

1,577

55.48%

110

93.02% 1,467

6.98%

3,541

24.71%

974

73.06% 2,567

27.51%

1,236

19.36%

333

26.94%

903

73.06%

of 18.18% of the total senior management.

Total 

6,383

100%

1,417

22.20% 4,966

77.80%

  1 woman in a management position, representing 14.29%  

Outsourced employees

of the total number of boards.

  1 woman on the Board of Directors, representing 11.11%  

of the total.

  46 women in management positions in revenue-generating areas, 
representing a total of 14.60% of the total of these managers.

  161 women in STEM (Science, Technology, Engineering, 

and Mathematics) areas, representing 14.72% of the total 
professionals in the areas

  302 women in administrative positions, representing 

45.28% of the total number of professionals in  
these positions.

Nota de tradução: Ciências, Tecnologia, Engenharia e Matemáticas – CTEM.

Conservation/
Security of 
Facilities

Engineering  
Works

Administrative 
Services

998

11.86%

357

35.77%

641

64.23%

2007

23.85%

47

2.34%

1,960

97.66%

218

2.59%

69

31.65%

149

68.35%

Auxiliary Services

22

0.26%

16

72.73%

6

27.27%

Business/ 
Support Services

Technical/
Operational 
Services

433

5.14%

294

67.90%

139

32.10%

4738

56.30%

104

2.20%

4,634

97.80%

Total 

8,416

100%

887

10.54% 7,529

89.46%

141

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE 
 
 Total employees by region

 Diversity indicators of owned employees (%) | GRI 405-1

Operational

Prof. Nível 
Médio

Intermediate 
Level Tech. 
Prof.

Higher 
Level Prof.

Total

By age

Up to 30

0.00%

1.98%

1.46%

0.89%

1.63%

Between 30  
and 50

6.90%

68.54%

74.32%

68.53%

69.69%

Above 50

93.10%

29.48%

24.22%

30.58%

28.69%

Total

100%

100%

100%

100%

100%

Other diversity groups

Nordeste
15

Centro-Oeste
39

Sudeste
20

Total
6,383

Sul
6,309

% of black 
and mixed (in 
relation to the 
total number of 
employees by  
job category)

total % of owned 
employees 
corresponding 
to Persons with 
Disabilities 
at Copel (in 
relation to the 
total number 
of employees 
per functional 
category)

17.24%

13.81%

15.47%

7.69%

13.05%

0.00%

3.02%

0.51%

0.81%

1.96

142

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE Rotation | GRI 401-1

Men

  Women

Total2

Up to 30

Between 30 and 50

Above 50

South

Southeast

Midwest

Northeast

Total admissions1

Admission rate (%)

Total terminations

Rotation rate (%)

By age

3

1

4

0

2

2

3

0

0

1

75%

25%

0

50%

50%

75%

0

0

25%

190

97

287

20

158

109

284

1

2

0

1.87%

3.24%

2.18%

4.41%

1.71%

3.17%

2.18%

2.27%

2.38%

5.00%

143

Notes:
1. Considers 1 admitted and 3 reinstated.
2.The turnover rate is calculated using the formula (hired + terminated/2)/by the total number of employees in the previous year.

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEThe Permanent Commission 
on Diversity, which is linked 
to the Diversity Program, 
has the role of planning, 
executing, and monitoring 
actions and strategies to 
combat discrimination in 
the workplace.

Diversity Program and  
Standing Diversity Commission 
GRI 406-1, PRME 3, 6

The encouragement and good management 
of diversity provide greater productivity 
and employee engagement, generate better 
social, economic, and financial performance, 
and positively influence stakeholders to 

adopt best practices related to the topic. In 
addition, they minimize the risks of lack of 
plurality of ideas and limitation of the staff’s 
creative potential, as well as the risk of 
non-compliance with Law No. 8.213/1991 
(Quotas Law).

Since 2015, Copel has had a Permanent 
Committee on Diversity that is linked to the 
Diversity Program, whose role is to plan, 
execute and monitor actions and strategies 
to combat discrimination in the workplace, 
as well as promote the appreciation of 
diversity. In 2021 it was renewed and 
its pillars are a) awareness and training; 
b) active communication, transparency, 
and dialogue; c) analyses, indicators, 
and strategy. To this end, resources are 
allocated annually from Copel (Holding) and 
its subsidiaries to carry out the initiatives 
proposed by the Committee, reviewed at 
each new period.

Its priority themes are gender, race/color, 
LGBTQIA+ groups, accessibility, and people 
with disabilities, although the Commission 

is not limited to these. The objective of the 
actions is to achieve a safe, healthy, and 
respectful corporate culture for all people, 
also influencing the company’s stakeholders. 
After all, by becoming a catalyst for 
important issues, Copel considers itself to 
have a positive impact that goes beyond the 
corporate scope. The processes under the 
responsibility of the Commission and the 
Diversity Program, in addition to considering 
Copel’s values and policies, take into account 
dialogue with society, alignment with public 
policies and with the 2030 Agenda.

The Commission has specialists in the topics 
covered and representatives of the areas 
mapped as strategic for the promotion of 
diversity, in addition to promoting periodic 
consultations with the internal staff. Aiming 
at their continuous training and updating, 
its members undergo mandatory training 
annually, which can be extended to other 
relevant areas or open to all interested 
parties, depending on the objective.

144

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE2021 Achievements

GPTW survey analysis
The GPTW survey is applied annually 
at Copel, with the participation of more 
than 80% of the workforce. In 2021, the 
Diversity Commission started to carry out 
a stratified analysis of the results, with 
the purpose of creating and monitoring 
satisfaction indicators linked to gender, race, 
age, sexual orientation, and disability. Thus, 
a new mechanism was created to map and 
monitor priority aspects for the promotion of 
diversity in the company.

Diversity Trainings and Events
  “The electricity sector and indigenous 

and traditional populations” was intended 
for areas that work directly and indirectly 
with these populations, with the aim of 
updating professionals on the subject and, 
consequently, refining Copel’s practices.

  “Communication for Respect and 

Promotion of Diversity” is promoted 
annually to Copel’s Communication  
and Marketing professionals, with a 
different focus each edition. In 2021,  
the training was about images, 
representation and intersectionality.

  “Diversity and Inclusion: LGBTI+ people 

  “Within Pandemic Limits” was a dialogue 

and the work environment” addressed basic 
concepts about gender and sexual orientation, 
legal aspects, and the challenges to foster 
inclusive and diverse workspaces. It was 
open to all Copel stakeholders. In addition, 
meetings were held on the topic with Copel’s 
Compliance and HR areas.

  “Why do we need to talk about racism 
at work?” was open to the Company’s 
stakeholders and clarified the concept of 
Structural Racism, which is fundamental 
for understanding ethnic-racial relations 
in Brazil. The training also addressed 
the subjective manifestations of racism, 
historical facts, and indications of how the 
non-black population can act in the face 
of racism in the country, especially in the 
workplace.

Events
  “Men’s X-Ray” was a sincere 

conversation about masculinity with Papo 
de Homem, aimed at the male audience, 
which today represents more than 70% of 
the internal staff.

with women, about the burden and mental 
health of this group, which during the 
Covid-19  period, was significantly impacted.

  “Women in Science” featured researchers 
from Copel, Tecpar, Sanepar and the Federal 
University of Paraná, and addressed the role 
of women in Science and the application 
of research in companies. It was open to 
all audiences, with special invitations to 
elementary schools.

   Launch of the first edition of “ExataMente: 
girls and women in exact sciences,” with 
state school Leoncio Correia.

  “Inclusion, Volunteering and the Role of 
the Allied Person,” held together with 
the Corporate Volunteering Program, 
Electricidadania, was a lecture for Copel 
volunteers, encouraging activities with 
these groups.

The training and events took place in an 
online format and with a sign language 
interpreter, totaling 18 hours in the year. 

145

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEIn all, 1,175 people participated, including 
employees, managers, suppliers, schools, 
partner companies and the community in 
general. Nevertheless, participants gave 
scores above 90 in all actions, on a scale 
from zero to 100, reaching the target 
established by the Commission.

ExataMente Project
Women are only 13% of Copel’s engineering, 
where entry is by public contest. This is 
a reflection of the Composition of many 
faculties. Research shows that girls are 
discouraged from entering exact sciences 
courses during school life, so they represent 
a smaller percentage. ExataMente works with 
high school students to encourage women 
to enter these careers, with the support of 
Copel engineers and through conversation 
circles. When the Covid-19 pandemic 
subsides, technical visits to the Company’s 
facilities will be planned.

Accessibility
Capacity building, accessibility, legislation, 
visible and non-visible disabilities were the 
main topics of informative communications 

about people with disabilities, listed after 
a consultation with this group at Copel. In 
addition to giving suggestions, interested 
people participated in a planning meeting with 
the Diversity Commission. The works to make 
all Copel facilities accessible, which began in 
2015, are in the process of being completed, 
in line with current legislation.

Diversity Newsletter
Launched in December, it provides a summary 
of the Commission’s actions in the period and 
encourages contact with diversity content in 
the company. With the objective of making the 
subject a constant and impacting the corporate 
culture, the newsletter is published quarterly. 

Diversity Focus Groups
In order to improve contact with the 
internal staff of different municipalities and 
facilitate listening, with a view to expanding 
the engagement and adequacy of the 
Commission’s actions, focus groups were 
structured with voluntary registration for the 
topics: gender, race/color; accessibility and 
people with disabilities, age and religiosity. 
The meeting schedule will start in 2022.

146

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCECampaign to Eliminate Violence  
against Women
Faced with the increase in cases of violence 
against women, aggravated by the social 
distance maintained during the Covid-19 
pandemic, the Commission has prepared a 
campaign of four short videos that started in 
2021 and will end in 2022. The content was 
prepared based on the guidelines of the Public 
Ministry and the Maria da Penha Institute. 
The performance was made voluntarily by 
members of Copel’s Energia Boa theater 
group, which increased the engagement 
and identification of the internal staff. The 
material is available on the Sustainability 
Portal and on Copel’s YouTube channel. 
Throughout the year, communications on 
diversity were published on Copel’s website, 
on the Sustainability Portal, on the Company’s 
internal channels and in contact with 
suppliers. Events and campaign videos are 
available on Copel’s YouTube channel. 

In 2021, Copel received, for the third time, 
the Pro-Equity of Gender and Race Program 

seal, coordinated by the Secretariat of Policies 
for Women (SPM), linked to the Ministry of 
Women, Family and Human Rights (MDH). 
The Pro-Equity of Gender and Race Program 
was created to disseminate new concepts in 
people management and organizational culture 
to achieve equality between women and men 
in the work world. In the sixth edition of the 
seal, 122 companies participated and 64  
were awarded.

The promotion of Diversity is mainly linked 
to Sustainable Development Goals 5, 8, 
10, 16 and 17. Throughout its existence, 
the Commission has contributed to the 
promotion of human rights, especially 
by aiming at more egalitarian working 
relationships. Diversity, therefore, represents 
an opportunity for Copel to consolidate 
universal values in its practices.

In 2021, a case of discrimination was 
registered, through the reporting channel, for 
which the necessary measures were applied in 
accordance with Copel’s internal rules. GRI 406-1

Compensation and benefits

GRI 202-1, 401-2

Copel’s careers and their respective 
compensations are established in the 
document Careers and Compensation 
Structure, based on market practices for 
position, function and level of education and 
qualifications. The benefits and short-term 
variable compensation are established in 
the Collective Bargaining Agreement, held 
annually between the unions and Copel. 
The human resources area is responsible for 
managing this process, which aims to identify 
positions and functions necessary for the 
development of the Company’s activities; 
define the training required to perform the 
activities of each position and function; 
establish levels of maturity and complexity of 
positions and functions to meet the demand 
for jobs; establish rules for the functional 
(vertical) and salary (horizontal) movement 
of employees; and highlight opportunities for 
career growth and development.

147

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEThe benefits package 
offered by Copel is granted 
to all employees, regardless 
of their working hours. 
This package exceeds that 
defined by legislation.

The benefits package offered by Copel to its 
staff exceeds that defined by the legislation, 
being compatible with that of companies 
that are reference in people management. 
This package is granted to all employees, 
regardless of their working hours. Annually, 
Copel’s Balance of Benefits (BBC) is 
published, a statement of salary, bonuses, 
profit sharing, pension plan, food allowance, 
day care allowance, performance award 
and health plan, among others. The BBC is 
available to employees on the SAP Portal.

According to the latest BBC, the benefit 
that encompassed the most people and 
mobilized resources in 2021 was the PLR 
(Participation in Profits and Results), with 
100% of employees assisted and R$ 419.1 
million in expenses. The benefits policy 
is one of the Company’s attractions. The 
package, including the one that is extended 
to family members, can be consulted on page 
197. Periodically, Copel sends employees 
information on the subject, via e-mail. 

The Performance Award (PPD) is a variable 
and periodic remuneration to recognize 
employees for extraordinary performance, 
conditioned to the achievement of 
different levels of financial, operational and 
sustainability goals. 

The purpose of the PPD is to reinforce 
the culture of meritocracy at Copel 
and recognize the results at different 
organizational levels (management, 
superintendence, department, division). In 
practice, it is an opportunity for the goals to 
be discussed and monitored more frequently 
and with greater attention by everyone, 
facilitating the prioritization of activities and 
the definition of work methods, encouraging 
the employee to plan his work to achieve 
their area goals and stay informed about the 
accumulated results in each period.

148

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEParental leave
All of Copel’s own employees are entitled to parental leave. The benefit totals six months for 
women and 20 days for men. Additionally, in the case of women, after returning from leave, 
the working day is reduced to 6 hours for 60 days, for breastfeeding. Copel, in partnership with 
Fundação Copel, continuously conducts training for future parents, with guidance on initial care 
and as a way of encouraging the monitoring of parents in prenatal consultations.

GRI 401-3

License

Employees who did not 
return after Leave

Beginning 2020 End 2020 Beginning 2020 End 2020 Beginning 2020 End 2020

Maternity

Paternity

Maternity

Paternity

Maternity

Paternity

180

18

6

156

47

29

0

0

Return  
in 2022

Return to work rate (%)

100

100

Employees who did not stay 
within 12 months of leave

Retention rate (%)

2

7

3

2

-

-

-

-

-

-

-

46

155

97.87

99.36

-

-

119.57

122.58

Breastfeeding rooms 
Copel maintains breastfeeding rooms in some 
of its units so that employees who return 
from maternity leave have an appropriate 
environment for the removal and storage of 
milk to be offered to the infant, so that they 
can continue breastfeeding. The environments 
are certified by the Ministry of Health, in 
recognition of the support given to the women 
who make up the Company’s staff.

Social Name
The adoption of the social name at Copel is a 
way for people to use the 
identity with which they 
identify. In order to make 
them feel comfortable in 
their work environment, 
the employee can choose 
to use the social name on 
the badge, e-mail, and internal telephone guide, 
according to internal regulations. This action 
contributes to significant cultural advances in 
the internal environment related to the gender 
issue, an issue addressed in the scope of the 
corporate diversity program.

Diversity Copel

149

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCESupplementary pension and  
retirement plan

GRI 201-3, 404-2

Copel offers, through Fundação Copel, a 
supplementary pension plan for retirement, 
in which the employee has the possibility 
of forming a financial reserve fund during 
his professional life. For each regular 
contribution, the sponsor (Copel) contributes 
the same amount and employees have 
the option of making contributions to 
increase future income, without the 
sponsor’s counterpart. The reserve formed 
is transformed into a benefit at the time of 

retirement. Upon retirement, the employee 
receives a monthly amount for life, which is 
calculated based on the accumulated total, 
that is, according to their savings reserve. All 
Copel employees are eligible for retirement 
plans, simply by joining, which also makes 
them beneficiaries of the health plan.

In addition, Fundação Copel promotes Viva 
Tranquilo, a financial and social security 
education program for employees, on the 
importance of a supplementary pension 
plan. It also encourages employees to 
transfer their pension from banks and 

insurance companies to the Foundation.
On the institution’s page, the employee can 
simulate the value of their future benefit 
based on their current contribution and 
extra contributions. Viva Tranquilo helps 
employees in their transition to retirement, 
addressing issues such as managing 
finances and the importance of an active 
life. In addition, Copel has maintained, since 
1979, the Retirement Preparation Program 
(PPA), with a series of lectures on social 
security financial education, consumption 
and savings behavior, entrepreneurship, 
quality of life and health.

150

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEIn the next 5 years, 24% of Copel’s own workforce will be able to retire, as shown in the table below:

 Current or estimated percentage of workers who may retire in the next 5 or 10 years by job type | GRI EU15

Job type

Line and connection workers

Power plant operators

Engineers

Maintenance mechanics

Others

%

19.89%

17.17%

17.41%

20.14%

26.68%

151

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCERelocation program

The search for new opportunities 
and challenges is transparently 
disseminated through the 
Relocation Program. Opportunities 
are made available on the Employee 
Portal and published by e-mail, 
allowing those interested in changing 
their role, area, or location to apply 
for the available vacancy. This practice 
makes it possible to value and enhance 
human capital within the Company, with 
equal opportunities for employees in the 
process of moving.

Professional development 
management
GRI 404-2, EU14, PRME 1, 2, 3

Professional development at Copel is guided 
by the management of competencies, 
determined by the identification of the 
training and qualification needs of the staff. 
The Corporate Education Policy establishes 
guidelines for the promotion of training 
actions, ranging from basic training to 
postgraduate and research courses. Actions 
are organized into corporate programs; 
training for qualification (aimed at basic 
training to exercise the function); mandatory 
training (courses aimed at specific activities); 
training for professional development; events 
(seminars, lectures, workshops, congresses, 
etc.); and research and development projects.

Copel also offers courses with content 
related to quality management, processes, 
and projects, and on tools to support this 
management, for the entire internal public. 
The Company runs a foreign language training 
program for employees who use another 
language in their work activities. Copel invests 
in lato and stricto sensu postgraduate courses 
for professionals who need to deepen their 
knowledge in their area of expertise.

Since 2016, the Company has also signed, 
through a public notice, partnerships with 
educational institutions that are interested 
in granting benefits to employees, some 
of which are extended to dependents. The 
partnerships include basic, higher, and 
professional education, and qualification and 
improvement courses. 

Performance evaluation

Copel has been running its Performance 
Management Program, called Nossa Energia, 
since 2013. The intention is that, at each 
cycle, lessons learned and improvements are 
acquired to provide greater adherence to the 
Company’s culture and reality.

Until the 2020 cycle, evaluated in 2021, 
the Nossa Energia program consisted of 
Organizational Competencies evaluated 
equally by all employees. For managers, the 
People Management Competency was also 
added. The program subsidizes decision-
making regarding promotions, functional 
suitability, participation in conferences, 
training, graduate programs, and foreign 
language courses, among others.

152

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEFor the 2021 cycle, in line with Copel’s 
strategic objectives, defined in the Strategic 
Map (2021-2025), the Nossa Energia 
program was revitalized, with a focused 
and structured Performance Management 
program with well-defined competencies 
as a guideline. This revitalization process 
counted on the participation of a large part 
of Copel’s leadership and with the support of 
the consulting firm of Fundação Instituto de 
Administração - FIA/USP.

The new Nossa Energia model is anchored 
on the following pillars: Competencies, Areas 
of Operation and Levels of Complexity, 
which seek to assess and differentiate 
the attributions and responsibilities of 
professionals, according to their role, 
development, maturity, and career 
evolution. The model also started to have 
self-assessment, mid-term assessment 
and the preparation of development plans 
as mandatory steps for all employees. 
Furthermore, the evaluation consistency 
analysis step was incorporated into the 
evaluation process flow, which aims to enable 
a greater degree of balance and homogeneity 
in the application of the evaluation, through 

the consolidation of previous evaluations 
and critical analyzes with recommendations 
pointing out some situations that must be 
observed by managers.

As a rule, the program covers all Copel 
employees considered suitable, with the 
exception of graduates, newly hired / 
reinstated or on leave employees who worked 
less than 180 days during the assessment 
cycle. In this last cycle, employees belonging 

to the risk group were also dismissed, unable 
to work (in person or remotely) for 180 days or 
more, due to the nature of the activities and/or 
procedures related to the coronavirus pandemic 
(Covid-19). With this, despite the persistence of 
the difficulties imposed by the pandemic, 100% 
of the employees able to receive the evaluation 
were evaluated.

In 2021, 100% of eligible employees were 
evaluated. GRI 404-3

153

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEInvestment in human capital

 Investment in training and development

 Total and average hours of training by gender | GRI 404-1

Total  
employees

Training  
hours

Average training 
hours

4,966

121,499.19

24.47

1,417

22,849.19

6,383

144,348.38

16.13

22.61

Men

  Women

Total

2019
 R$ 8.3 million 

2020
R$ 3.1 million

2021
R$ 3.7 million

Note: the drop in investments made in 2020 and 2021, compared to previous years, is justified by the 
impacts of the Covid-1 9 pandemic on labor relations.

 Total and average training hours by employee category | GRI 404-1

Total employees

Training hours

Operational

 High School 
Prof. 

Tech. High 
School Prof.

Higher  
Eudcation Prof.

Total

29

3,541

1,577

1,236

6,383

584.50

48,645.34

48,646.08

46,472.43

144,348.35

Average training hours

20.16

13.74

30.85

37.60

22.61

154

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEOccupational Health and Safety

GRI 103-1, 103-2, 103-3, 403-1,403-2, 403-3, 403-4, 403-5, 403-7, 403-8, EU16, EU18, PRME 1, 2, 3

Occupational health and safety are topics 
present in Copel’s Strategic Map and 
Strategic Reference, constituting one of the 
Company’s values. Based on this premise, we 
seek to ensure a healthy work environment, 
in which workers and managers collaborate 
for the continuous improvement of protection 
and promotion of safety, health and well-
being for all.

The guidelines adopted by Copel are 
contained in the Occupational Health and 
Safety Policy. Management is carried out by 
a multi-professional team, from engineering, 
occupational medicine, and social assistance, 
which monitors absenteeism indicators, 
the performance of periodic and preventive 
exams, and the frequency and severity rates 
of accidents involving its own staff and third 
parties. Health and safety indicators are 
defined in the strategic planning process based 
on the Balanced Scorecard methodology, 
being included in the Management 
Agreement, and broken down into indicators 
of the Management Commitments of the 
superintendencies and departments. 

To promote a health and safety culture, 
Copel carries out a series of initiatives, 
detailed below.

•  Medical Control and Occupational Health 

Program (PCMSO) - NAC 40406 - Medical 
Examinations: establishes rules for 
occupational examinations

•  Occupational Health and Safety 

Management – GSST: its purpose is to 
define procedures and identify risks and 
preventive actions for the execution of 
operational tasks.

•  Preserving Life Program (PPV):  

establishes the inspection, in the field, of 
the technical and safety procedures during 
the execution of the activities of employees 
and contractors, in accordance with the 
standards of the GSST area.

•  Preliminary Risk Analysis (APR): 
application that records the prior 
assessment of the risks involved in 
carrying out a particular job. 

Risk assessment, 
identification of possible 
hazards and application of the 
control hierarchy to eliminate 
or minimize them is carried 
out annually in accordance 
with the Environmental Risk 
Prevention Program (PPRA).

•  Copel Video Monitoring (VMC): process 

of distribution operational teams that uses 
images from cameras installed in fleet 
vehicles to improve accident prevention 
mechanisms.

•  Serious Accident Analysis Meeting (RAAG): 

when a serious accident occurs, the RAAG 
is held with the participation of staff, the 
security area, Cipa and the manager of the 
responsible area, in order to identify the 
causes and provide blockages. 

155

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE•  Minor Accident Analysis Meeting (RAAL): 
when a minor accident occurs, the RAAL 
is held, with the participation of the 
occupational safety area’s technical staff, in 
order to identify the causes of the accident 
and provide blockages. Integration in 
Occupational Health and Safety: meetings 
with outsourced employees in which all 
precautions related to occupational health 
and safety are addressed.

is necessary to forward a situation for 
analysis, the requests arising from these 
discussions are communicated to the 
occupational safety areas, which will 
provide the appropriate referral. Cipas 
annually promote Internal Accident 
Prevention Weeks, when lectures on topics 
related to health and safety are presented, 
given by both employees, and externally 
hired professionals.

•  Safety Month: meetings held with each 
superintendence, in which everyone 
concentrates efforts on taking preventive 
actions.

•  Joint committee formed between Copel and 
the Union of Electricity, Gas, Water, Works, 
and Services Companies of the State of 
Paraná (Sineltepar): it aims to improve the 
workforce’s health and safety conditions.

•  BMI (Body Mass Index) Program: 

application of a manual that establishes 
the procedures for the control and 
monitoring of the body mass index 
and weight of the workforce (owned 
employees and third parties) who perform 
the electrician function, as there are 
critical indexes that must be followed 
for the promotion of safety and health at 
work and accident prevention.

•  Internal Accident Prevention Commissions 

•  Safety Sectors: Cipas groups formed 

(Cipas): distributed among Copel’s 
establishments with the responsibility 
of identifying the risks of the work and 
preparing the risk map and the plan that 
enables preventive action. During their 
participation in Cipas, employees discuss 
issues related to health and safety. If it 

by departments and/or divisions whose 
attributions are to multiply good safety 
practices and engage employees in carrying 
out preventive actions.

156

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE•  Technical Meetings: to promote a culture of 
safety at work and develop the performance 
of the electrician’s role, Copel encourages 
the participation of these employees in the 
Electricians’ Rodeo, with the basic premise 
of following safety standards, act with 
expertise and have the ability differentiated.

•  Safety Trophy: created with the purpose 

of encouraging and offering recognition for 
accident prevention work carried out by the 
areas that make up the Cipas.

The assessment of risks, identification of 
possible hazards and the application of the 
control hierarchy to eliminate or minimize 
them is carried out annually in accordance 
with the Environmental Risk Prevention 
Program (PPRA) in all areas of the Company, 
whether administrative or field. In external 
activities, inspections are carried out by 
employees who have knowledge of safety 
standards and procedures, following specific 
parameters. The workers themselves can 
report hazards or hazardous situations related 
to work through Caça ao Risco, a process 
in which the accident analysis group and 
the responsible Cipa president will take the 

necessary measures to block it or improve the 
standards of procedures to field activities.

The standards related to training in 
occupational health and safety are NPC 
0402 - Occupational Health and Safety 
Policy, NAC 040414 - Occupational Health 
and Safety and NAC 040501 - Personal 
Training and Development. No employee 
or third party may perform any activity 
considered to be risky or unhealthy, or that 
require specific knowledge without carrying 
out the necessary training. 

The Training area surveys the needs and 
these are identified, analyzed, and monitored 
by the employee’s management, following 
the guidelines of the Training area. There is 
the SG3 system, which aims to control and 
audit all documentation related to contracted 
third parties, including health and safety 
training, offering a complete document audit 
of Labor, Social Security, Land, Safety and 
Occupational Medicine obligations.

At the beginning of the activities, the 
contractors undergo Integration training, in 
which the risks and precautions related to 

157

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEhealth and safety for the execution of the 
tasks are addressed. Additionally, for risky 
activities, certificates of mandatory training 
completion are required, as provided for in 
the MTE Regulatory Norms, in addition to 
the presentation of a valid Occupational 
Health Certificate (ASO). 

For owned employees, training is provided in 
the company itself by its own employees or 
by a company contracted for this purpose, 
or external training on the premises of 
the contracted company. For outsourced 
employees, the training is external, except for 
the Safety Integration, which is carried out by 
Copel, preferably on the company’s premises.

Personal Protective Equipment (PPE) is 
provided to employees according to the 
company’s Technical Specifications, 
appropriate to the risk, upon registration 
through the Term of Receipt and 
Responsibility for PPE and Uniforms and 
replaced whenever necessary, due to wear, 
damage, or other needs, according to the 

internal standard that deals with safety 
equipment and uniforms. For contracted 
parties, PPE must follow Copel’s Technical 
Specifications, available on the company’s 
website, following the same criteria for 
supplying them. The supply must also be 
registered through the aforementioned Term 
of Receipt.

Whenever necessary, the work safety 
areas, together with Copel (Holding), 
change the technical specifications of their 
PPE, replacing them with more effective 
ones. Under Regulatory Rule-10, federal 
employment regulation, employees have the 
right to refuse work situations that could 
cause illness, injury, or accident. At Copel, 
everyone is protected from reprisals by the 
Occupational Health and Safety Policy and 
the Code of Conduct. 

With regard to health, employees undergo 
not only legal examinations, but also special 
assessments whenever there is a suspicion 
of illnesses that are caused by or may 

interfere with work activities. Whenever a 
restriction is identified, action is taken in 
conjunction with local management so that 
there is no exposure to a certain risk (either 
through its elimination or other forms of 
control). There is also ongoing coordination 
of actions with occupational safety 
professionals, analysis of environmental 
risks identified and recorded in an electronic 
management system and association with 
complementary exams for monitoring and 
control of exposure and aptitude. Owned 
employees have access to services either 
by calling, as in the case of monitoring 
absenteeism or external legal examinations, 
or by personal demand manifested to 
management or by submitting statements 
and other medical certificates.

All of Copel’s own employees are covered by 
a health and safety system.

158

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEHealth and quality of life
GRI 403-6

Copel provides a health insurance (a closed non-profit pension and supplementary assistance 
entity), with monthly fees that are co-participated and offer, through a vast network 
accredited in the State of Paraná, medical, dental, and pharmaceutical care, including an 
outpatient plan, hospital and obstetric care and psychology and physiotherapy care. In addition 
to the periodic medical examinations, the Company includes an additional stage of preventive 
examinations associated with cardiac, gynecological, prostatic, colorectal, and ophthalmological 
diseases, according to the age and sex of the employee, providing specialized medical evaluation 
and complementary exams, free of charge. It also provides, in an institutionalized way, the 
chemical dependency program, with specific medical treatment for the recovery of employees from 
the use of illicit drugs and alcohol, including hospital and outpatient, medical and psychological 
care. Expenses are fully funded and the Company’s social and health services are monitored, 
adapting environmental activities and risks for personal and collective safety. Since 2019, the 
Equilibradamente program has been carried out, with the aim of promoting the treatment and 
monitoring of eligible beneficiaries with emotional disorders such as anxiety, depression, among 
others. Treatment is free. Consultations are carried out online, with psychologists, and a hotline 
is available for emergency consultations with the specialized team, 24 hours a day. A team of 
specialized professionals guides employees in situations considered to be risky. There is also an 
application to monitor the health of employees who use the program. Copel also offers annual 
flu vaccination free of charge, within its premises, as per the prior request for the dose through 
an electronic system and decentralized application calendar at various Company addresses. In 
conjunction with the Cipas, information and awareness campaigns are conducted on Yellow 
September, Pink October, Blue November, among others, with lectures and material on suicide 
prevention, breast, and prostate cancer, encouraging the use of the health insurance’s 
partner network.

159

CAPITAL PERFORMANCECOPEL 2021 INTEGRATED REPORT Work-related injuries | GRI 403-9

Owned employees

Fatalities

Rate

Serious injuries

Rate

Other types of injuries

Rate

Third party employees

Fatalities

Rate

Serious injuries

Rate

Other types of injuries

Rate

2020

0

0

0

0

23

2.19

2020

5

0.31

1

0.08

119

7.35

2021

0

0

0

0

21

1.85

2021

2

0.13

0

0

118

7.38

Calculation of rates considered 1,000,000 working hours, according to NBR 14.280 - Occupational Accident Record - Procedure and classification.

8.3  Promote development-oriented policies that support productive activities, decent 
job creation, entrepreneurship, creativity, and innovation, and encourage the 
formalization and growth of micro, small and medium-sized enterprises, including 
through access to financial services

 Training in Occupational Health and Safety | EU18

Indicator

Number of deaths resulting from accidents at 
work (owned and third parties).

Base line

 28 deaths recorded in 2019.  

Suggested target

Zero occurrence of deaths of owned

Copel’s performance 
In 2021, Copel recorded 2 deaths in its business operation

Contractors and subcontractors undergoing safety training

Total contracted and subcontracted employees

Percentage of contracted and subcontracted employees 
undergoing safety training

4,726

14,799

31.93%

Note: 100% of employees and outsourced workers received mandatory occupational health and safety 
training.

160

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEINTELLECTUAL
CAPITAL 

Research, Development, and Innovation

PRME 4 | EU8

For the electricity sector, investment in R&D 
is also a regulatory requirement, established 
by Federal Law No. 9.991/2000 and 
supervised by the National Electric Energy 
Agency (Aneel) within the scope of the 
Research and Technological Development 
Program for the Electric Energy Sector 
(ProP&D). All companies in this sector must 
allocate part of their net operating revenues 
(NOR) to the activity.

ProP&D proposes several lines of research, 
such as alternative sources of electricity 
generation, management of basins and 
reservoirs, energy efficiency and quality 
and reliability of services, among others. 
The Company develops projects along these 

lines, always linked to its strategy, based on 
demands arising from everyday problems, 
such as the need for new technologies or the 
construction of low-cost generation projects. 
Each project has its own schedule, with 
deadlines for completion that are regulated 
by Aneel.

The R&D areas of the subsidiaries support 
the initiatives’ management, including the 
initial hiring, the management of monthly 
payments and the monthly verification 
of the financial statements. In 2021, 
R$40,671,951.00 were invested by Copel 
Distribuição and R$40,707,780.75 by  
Copel Geração e Transmissão. The 
monitoring of R&D programs and their  

In 2021,  
R$ 40,671,951.00 
was invested by Copel 
Distribuição and  
R$ 40,707,780.75 
by Copel Geração e 
Transmissão. 

budget execution can be checked on the 
Innovation Portal, which serves as a support 
tool for project managers.

The indicator for monitoring the Innovation 
Sector, of the Business Development 
Department, in 2021, was the number 
of hypothesis tests, proofs of concept or 

9.1  Develop quality, reliable, sustainable, and robust infrastructure, including regional and cross-border infrastructure, to support affordable  

technology for all

Indicator

Base line

Number of public electric stations installed.

913 public electric stations in 2019 (IEA).

Suggested target

Achieve by 2030 at least 80,000 public electric stations installed in the country.

Copel’s Performance

Copel manages an electric road that connects the state of Paraná from east to west and has been investing in studies 
and tests of electric stations at its facilities.

162

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEinnovation businesses started in the year. 
In 2021, six proofs of concept (POC) were 
carried out. The registration of the numbers 
of hypothesis tests, proofs of concept or 
innovation businesses started in the year are 
monitored by the Innovation Sector of the 
company’s Business Development Department, 
which also monitors the indicator’s evolution 
and collaborates in the Company’s actions to 
promote the dissemination of the innovation 
culture. Also, in early 2021, Copel, in 
partnership with Renault do Brasil, launched 
the Copel Carsharing Program with the aim 
of developing a proof of concept focused on 
sustainable electric mobility at Copel’s Km3 
hub in Curitiba, allowing the shared use of 
electric vehicles by means of temporary rental 
via the app, for the professional and private 
use of employees, this being an unprecedented 
factor in the Company’s environment.

Open innovation is the systematic that aims to 
improve the development of products or services, 
increasing the efficiency of the development and 
innovation processes of organizations, with a 
shorter term, lower cost, or adding new services 
through partnerships with different entities, 
such as startups, educational institutions, or 
technological institutes.

In the corporate strategic map, innovation 
gained momentum and was considered even 
more essential to leverage results. Copel 
clearly sees the importance of innovation 
to remain active and strong in the markets 
where it operates. In 2021, the Investment 
and Innovation Committee was established, 
composed of 3 CAD members, and published, 
in early 2021, the Economic/Financial/
Accounting Investment Policy - NPC 0109, 
also dealing with investments in innovation. 

Copel Volt, with a budget of around R$ 2 
million, is an initiative with the objective of 
bringing agility to the development of new 
products and services for the implementation 
of new businesses and entry into new markets. 
The challenges addressed are: electromobility; 
energy and beyond energy; clean energy and 
new energy matrices; new business models; 
customer relationship. 

To reach the number of 30 startups 
participating in the Pitch Days, around 
50 members of the innovation committee 
evaluated more than 200 companies from 
all over the world, enrolled in the scouting 
phase. Before the last phase, 15 startups had 
the opportunity to participate in three days 

163

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCECopel Volt, with a budget 
of around R$ 2 million, 
is an initiative with the 
objective of bringing agility 
to the development of new 
products and services for 
the implementation of new 
businesses and entry into 
new markets.

of Bootcamp provided for in the program. 
After the Bootcamp phase, 5 startups were 
selected to receive the financial support for 
the execution of the proofs of concept, the 
PoCs, that is, an opportunity for startups 
to present evidence that the solutions 
they defend can be successful in the real 
environment of application. The development 
of PoCs will take place in 2022.

9.4  By 2030, modernize infrastructure and rehabilitate industries to make them sustainable, with increased 
efficiency in the use of resources and greater adoption of clean and environmentally sound industrial 
technologies and processes; with all countries acting in accordance with their respective capabilities

Indicator

Base line

Number of patents and licenses requested per year / Total amount invested in R&D 
projects per year.

Average of 15.4 patents and licenses requested per year (average of 21 years of 
program monitored by Aneel).

Suggested 
target

By 2030, increase the number of patents and licenses requested for every million 
reais invested in R&D projects.

Copel’s 
Performance

In 2021, twenty-one (21) applications were filed among patents, industrial design 
and software registration with the National Institute of Industrial Property (INPI), 
which resulted in three (3) patent grants, six (6) registration certificates of industrial 
design and nine (9) certificates of software registrations.

Investment in Research and 
Development in 2021 (by topics)

2021

% in relation 
to total 
investments

2020

% in relation 
to total 
investments

Energy storage

Energy Efficiency

Alternative sources of electricity 
generation

Management of Basins and 
Reservoirs

Environment

Measuring, billing, and combating 
commercial losses

 R$ 2,824,659.65 

 R$ 7,351,989.21 

 R$ 2,170,382.58 

 R$ 371,068.65 

 R$ 6,952,157.43 

 R$ 1,174,690.00 

Operation of Electric Power Systems

 R$ 7,424,135.32 

3%

9%

3%

0%

9%

1%

9%

 R$ 2,734,966.00 

 R$ 2,034,225.73 

 R$ 8,802,238.55 

 R$ 947,687.03 

 R$ 7,094,331.50 

 R$ 1,783,024.00 

 R$ 11,335,544.81 

Electric Power Systems Planning

 R$ 12,441,896.39 

15%

 R$ 9,153,478.50 

3%

2%

11%

1%

9%

2%

14%

11%

Supervision, Control and 
Protection of Electric Power 
Systems

Safety

Quality and Reliability of Electric 
Power Services

Others

RD&I Management

Total

 R$ 10,557,231.21 

13%

 R$ 10,224,057.54 

12%

 R$ 7,208,946.81 

 R$ 8,183,922.37 

 R$ 13,808,435.05 

 R$ 909,355.98 

9%

10%

17%

1%

 R$ 3,893,698.17 

 R$ 4,807,064.63 

 R$ 19,606,243.45 

 R$ 706,979.99 

5%

6%

24%

1%

 R$ 81,379,097.52 

100%

 R$ 83,123,539.90 

100%

164

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEMain R&D projects in 2021

Generation business R&D
Copel GeT has an area dedicated to 
management and support in the development 
of scientific/technological projects related to 
the Research and Technological Development 
Program for the Electric Energy Sector. The 
R&D projects developed by the Company are 
aimed at direct application in its activities, 
involving the creation of new equipment, 

materials, techniques or methodologies. In 
2021, Copel Geração e Transmissão invested 
R$ 40,707,780.75 in the execution of 36 
R&D projects, among which, 7 are strategic, 
withe themes that were established by Aneel 
through a Public Call for R&D Projects. It also 
invested more than R$ 72 thousand in the 
management of the R&D Program through 
management projects.

For the next three years, Copel GeT expects 
an investment of approximately R$ 50 
million in new R&D projects applied to its 
processes of generation, maintenance, 
and resource management. Projects must 
be carried out in at least 6 university 
centers, 4 research institutes and 4 national 
technology companies, and approved upon 
evaluation by the Copel GeT R&D Committee 

165

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEand/or public call administered by Aneel. 
Such institutions will have up to 5 years to 
execute these projects, as defined in the 
PROP&D (Procedures of the Research and 
Technological Development Program for the 
Electric Energy Sector).

In 2021, Copel GeT deposited 4 new patents 
arising from its R&D projects in progress.

R&D Distribution Business
The Research and Development Program’s 
mission is to produce technical and 
operational, economic, social, and 
environmental benefits, generating and 
adding value to Copel Distribuição and to 
society as a whole. 

Adhering to of the electricity sector’s 
future vision, investments in Research and 
Development and in Innovation are essential 
for our positioning in the market within a 
long-term perspective. It is part of Copel’s 
corporate strategic guidelines to invest in 
research, development and innovation with 

added value. The main objective is to comply 
with Law 9991/2000 and avoid the risk of 
fines by the regulatory body, Aneel. Regarding 
the social issue, there is the opportunity to 
carry out innovative projects in important 
areas of society such as urban mobility, 
security, producing technical and operational, 
economic, social, and environmental benefits, 
generating, and adding value for COPEL DIS 
and for society as a whole.

Electric car sharing 
In early 2021, Copel, in partnership with 
Renault do Brasil, launched the Copel 
Carsharing Program with the aim of 
developing a proof of concept focused on 
sustainable electric mobility at Copel’s Km3 
hub in Curitiba, allowing the shared use of 
electric vehicles through temporary rental via 
an application, for the professional and private 
use of employees, this as a unique factor in 
the Company’s environment.

2 Zoe vehicles are used, 100% electric, 
recharged by solar source. To use the 

services, simply access the Mobilize Share 
application and schedule.

The program is another step towards the 
consolidation of electric mobility in the 
Company, an initiative that began in 2018 
with the implementation of the largest 
electric road in the country, with 12 charging 
stations along 730 kilometers of the BR-277 
highway, connecting the east end to the 
western end of the state. 

The services meet three global trends 
in the electricity sector: digitization, 
decentralization and decarbonization. 
Vehicles are cleaner, quieter and use energy 
efficiently. 

Subsequently, Copel will analyze data 
such as usage, behavior, user interest 
and perception, technical performance, 
consumption, availability for use, expenses, 
and revenues, among others, to define the 
continuity of the initiative.

166

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEINFRASTRUCTURE
CAPITAL 

Generation and Energy

Copel operates 50 of its own plants and has a stake in another 11, of 
which 24 are hydroelectric, 34 wind farms, 2 thermoelectric and 1 
solar, totaling a generating park with an installed capacity of 6,616.3 

MW and with a physical guarantee of an average of 3,116.8 MW, as 
detailed in the table of plants in operation below:

GRI EU 1

Enterprises

Hydroelectric Plants

HPP Gov. José Richa (Salto Caxias)

HPP Gov. Ney Aminthas de Barros Braga (Segredo)

HPP Gov. Bento Munhoz da Rocha Netto (Foz do 
Areia-FDA)

HPP Gov. Pedro Viriato Parigot de Souza (GPS)

HPP Gov. Jayme Canet Junior (Mauá)

HPP Guaricana

HPP Chaminé

PCH Cavernoso li

HPP Apucaraninha

HPP Derivação do Rio Jordão

CGH Marumbi

HPP São Jorge

CGH Chopim 1

HPP Cavernoso

CGH Melissa

Installed 
Power (MW)

Physical 
Guarantee 
(average MW)

Property %

Installed 
Power (MW) 
Proport.

Physical Guarantee 
(Average MW) 
Proport.

Start of 
Commercial 
Operation

Expiration of 
Grant

1,240.0

1,260.0

1,676.0

260,0

361.0

36.0

18.0

19.0

10.0

6.5

4.8

2.3

2.0

1.3

1.0

605.6

578.5

603.3

109.0

197.7

16.1

11.6

10.5

6.7

5.9

2.4

1.5

1.5

1.0

0.6

100%

100%

100%

100%

51%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

1,240.0

1,260.0

1,676.0

260.0

184.1

36.0

18.0

19.0

10.0

6.5

4.8

2.3

2.0

1.3

1.0

605.6

578.5

603.3

109.0

100.8

16.1

11.6

10.5

6.7

5.9

2.4

1.5

1.5

1.0

0.6

02.18.1999

03.20.2033

09.29.1992

09.25.2032

10.01.1980

12.21.2024

09.03.1971

01.03.2053

11.23.2012

05.27.2047

01.01.1957

07.21.2028

01.01.1930

08.02.2028

05.15.2013

12.06.2050

04.06.1949

01.27.2027

12.02.1997

06.21.2032

04.05.1961

-

01.01.1945

07.24.2026

05.28.1963

-

12.07.1965

06.23.2033

01.31.1966

-

168

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEEnterprises

CGH Salto do Vau

CGH Pitangui

HPP Baixo Iguaçu

HPP Colíder

PCH Bela Vista

HPP Santa Clara e Fundão

HPP Dona Francisca

PCH Arturo Andreoli

PCH Santa Clara I e Fundão 1

Installed 
Power (MW)

Physical 
Guarantee 
(average MW)

Property %

Installed 
Power (MW) 
Proport.

Physical Guarantee 
(Average MW) 
Proport.

Start of 
Commercial 
Operation

Expiration of 
Grant

0.9

0.9

350.2

300.0

29.8

240.3

125.0

29.1

6.1

0.6

O.1

172.4

178.1

18.6

133.0

75.9

20.4

4.9

100%

100%

30%

100%

100%

70%

23%

36%

70%

0.9

0.9

105.1

300.0

29.8

168.2

28.8

10.4

4.3

0.6

O.1

51.7

178.1

18.6

93.1

17.3

7.3

3.4

01.01.1911

-

02.08.2019

12.03.2049

03.09.2019

01.30.2046

06.12.2021

01.02.2041

07.31.2005

06.11.2040

02.05.2001

09.21.2037

10.25.2001

08.15.2032

08.13.2005

12.19.2032

Total Hydroelectric Power Plants

5,980.2

2,755.1

5,369.4

2,425.2

Thermoelectric Power Plants

UTE Figueira

UTE Araucária

Total Thermoelectric Power Plants

Solar Power Plants

Solar Paraná

Total Solar Power Plants

20.0

484.2

504.2

2.3

2.3

10.3

365.2

375.5

-

-

100%

81.2%

49%

49%

20.0

393.1

413.1

1.1

1.1

10.3

296.5

306.8

-

-

04.08.1963

03.27.2019

09.27.2002

12.23.2029

09.15.2021

09.15.2046(4)

169

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEEnterprises

Wind Farms

Palmas

Santa Maria

Santa Helena

Olhod'Água

São Bento do Norte

Eurus IV

Asa Branca I

Asa Branca lI

Asa Branca IlI

Farol

Ventos de Santo Uriel

Boa Vista

Cutia

Esperança do Nordeste

Guajiru

Jangada

Maria Helena

Potiguar

Paraíso dos Ventos do Nordeste

São Bento do Norte I

São Bento do Norte lI

São Bento do Norte IlI

Installed 
Power (MW)

Physical 
Guarantee 
(average MW)

Property %

Installed 
Power (MW) 
Proport.

Physical Guarantee 
(Average MW)
Proport.

Start of 
Commercial 
Operation

Expiration of 
Grant

2.5

29.7

29.7

30.0

30.0

27.0

27.0

27.0

27.0

20.0

16.2

14.0

23.1

27.3

21.0

27.3

27.3

27.3

27.3

23.1

23.1

23.1

0.4

15.7

16.0

12.8

11.3

12.4

12.1

11.9

12.3

8.8

9.0

5.2

9.6

9.1

8.3

10.3

12.0

11.5

10.6

10.1

10.8

10.2

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

100%

2.5

29.7

29.7

30.0

30.0

27.0

27.0

27.0

27.0

20.0

16.2

14.0

23.1

27.3

21.0

27.3

27.3

27.3

27.3

23.1

23.1

23.1

0.4

15.7

16.0

12.8

11.3

12.4

12.1

11.9

12.3

8.8

9.0

5.2

9.6

9.1

8.3

10.3

12.0

11.5

10.6

10.1

10.8

10.2

11.12.1999

09.29.2029

04.23.2015

05.08.2047

05.06.2015

04.09.2047

02.25.2015

06.01.2046

02.25.2015

05.19.2046

08.20.2015

04.27.2046

08.05.2015

04.25.2046

09.15.2015

05.31.2046

09.04.2015

05.31.2046

02.25.2015

04.20.2046

05.22.2015

04.09.2047

02.25.2015

04.28.2046

12.22.2018

01.05.2042

12.29.2018

05.11.2050

12.29.2018

01.05.2042

12.29.2018

01.05.2042

12.29.2018

01.05.2042

12.29.2018

05.11.2050

01.05.2019

05.11.2050

01.31.2019

08.04.2050

01.29.2019

08.04.2050

04.09.2019

08.04.2050

170

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEEnterprises

São Miguel I

São Miguel lI

São Miguel IlI

Vila Ceará I (Paraíba IV)

Vila Maranhão I

Vila Maranhão lI

Vila Maranhão IlI

Vila Mato Grosso I

Santo Cristo

Reduto

São João

Carnaúbas

Total Wind Farms

TOTAL SOURCES

Discover Copel’s plants
Copel’s strategic guideline is to increase 
the share of renewable energy sources 
in the generation matrix, in line with its 
sustainability principles and especially in the 
sector’s decarbonization.

Installed 
Power (MW)

Physical 
Guarantee 
(average MW)

Property %

Installed 
Power (MW) 
Proport.

Physical Guarantee 
(Average MW)
Proport.

Start of 
Commercial 
Operation

Expiration of 
Grant

21.0

21.0

21.0

32.0

32.0

32.0

32.0

58.9

27.0

27.0

27.0

27.0

9.3

9.1

9.2

17.8

17.8

17.8

16.6

28.6

15.3

14.4

14.3

13.1

100%

100%

100%

100%

100%

100%

100%

100%

49%

49%

49%

49%

21.0

21.0

21.0

32.0

32.0

32.0

32.0

58.9

13.2

13.2

13.2

13.2

9.3

9.1

9.2

17.8

17.8

17.8

16.6

28.6

7.5

7.1

7.0

6.4

02.14.2019

08.04.2050

02.02.2019

08.04.2050

02.14.2019

08.04.2050

12.19.2020

01.14.2054

02.11.2021

01.11.2054

03.31.2021

01.14.2054

09.29.2020

01.14.2054

06.11.2021

12.06.2054

06.30.2015

04.18.2047

06.26.2015

04.16.2047

06.30.2015

03.26.2047

06.30.2015

04.09.2047

887.9

413.7

7,374.6

3,545.1

832.7

6,616.3

384.6

3,116.8

The generation park’s composition by installed capacity is:

81.16%
hydroelectric 
plants

12.59%
wind 
farms

6.24%
thermoelectric 
plants

0.01%
solar 
station

171

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCENet Energy Generation 
EU2

In 2021, the electricity generation park produced 20,284.25  
GWh, almost 40% more than in 2020, when production was 
14,534.60 GWh.

Net Energy Generation by source and by year (GWh)

2019

2020

2021

17,750.02

11,232.5

15,798.15

1,915.02

994.6

2,691.39

hydroelectric 
plants

thermoelectric 
plants

wind farms

99.90

2,307.5

1,784.57

solar  
station

-

-

10.14

Total

19,765.52

14,534.60

20,284.25

Plant Efficiency
EU6, EU11, EU30

The plants with an installed 
capacity of more than 50 MW, 
which corresponds to most of 
the generation, have the volume 
dictated by the National System 
Operator (ONS) according to the 
conditions of the reservoirs and 
the electrical system’s demand. 
Therefore, the amount of energy 
to be produced is not defined by 
Copel itself, as it is subject to 
ONS dispatch. The availability 
factor of hydraulic power plants 
was 94%, compared to the 
recent history of 93% in 2020, 
and 94% in 2019.

Wind generation depends 
on the availability of wind 
turbines (affected by operation 
and maintenance) and on the 
availability of wind resources, 
which can vary in the region 
over time. The amount reported 
in 2021 also includes wind 
farms located in the Northeast, 

which constitute Copel’s special 
purpose company.

In thermal generation, only the 
gas unit operated, with an average 
efficiency of 46.2%. The coal unit 
continues to be modernized.

Average plant availability factor

94%

93%

94%

2019

2020

2021

172

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEInvestments in Generation 
GRI 102-10, EU10, EU23

PCH Bela Vista
The small hydroelectric plant, located on 
the Chopim River, will have the capacity to 
produce 29.81 MW. The PCH has a budget 
of R$ 217 million and will benefit around 
100 thousand consumers. The work began 
in August 2019 and partially entered into 
commercial operation, 3 generating units, still 
in 2021. The total start-up of the generating 
plant is scheduled for the first half of 2022.

Jandaíra Wind Farm
With an estimated investment of R$ 411.0 
million, the Jandaíra Wind Farm, which 
will have 90.1 MW of installed capacity 
and a physical guarantee of 47.6 MWm, 
will be built in Rio Grande do Norte, a 
region in which Copel already has other 
wind generation assets, which will provide 
operational synergies with the projects that 
are already in operation. After the issuance 
of the environmental licenses, the works 
started in January 2021, ending the year 
with 77% of the work carried out. The start-
up is scheduled for mid-2022, staggered by 
wind turbine.

Vilas wind farm
At the end of 2021, Copel concluded the 
acquisition of 100% of the Vilas Wind Farm 
as part of the Company’s strategy, and 
of the Investment Policy, to increase its 
portfolio in renewable energy, expanding 
the diversification of the generation matrix, 
predominantly hydraulic. The enterprise 
comprises 5 wind farms, in operation, with 
186.7 MW of installed capacity located in Rio 
Grande do Norte.

Solar Paraná
Implementation of a complex with 6 
photovoltaic plants in rural Paraná, with 
up to 4.25 MW of installed power and 
classified as Distributed Generation, 
according to Aneel. Three plants, already 
in operation, with a power of 3 MW serve 
a network of pharmacies in the State of 
Paraná in remote self-consumption. The 
other 3 plants will be implemented in 2022 
and will serve customers in remote self-
consumption or shared generation.

173

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEDistributed mini-generation

In 2021, the first generating units of the Bandeirantes Photovoltaic Solar 
Power Plant, built in northern Paraná, went into operation, totaling 5.36 
MWp (megawatt-peak, photovoltaic power unit) of installed power, enough to 
meet energy consumption of approximately 10 thousand people.

The project is part of Copel’s new business model, in which the Company 
implements and operates distributed energy generation units and the customer 
signs a lease agreement for the plant. The generated energy is used to offset 
consumption, resulting in a discount on the electricity bill. This segment is 
expanding in Brazil and, according to data from the National Electric Energy 
Agency, solar distributed generation assets with about 2.5 gigawatts of capacity 
are currently in operation in the country, against about 1 gigawatt in June of last 
year, totaling more than 200 thousand units connected to the network.

Built in the municipality of Bandeirantes, 100 kilometers from Londrina, in partnership 
with Sistechne Participações, the solar complex is made up of 6,900 photovoltaic panels, 
which occupy an area of   10.35 hectares (the size of almost ten soccer fields). Each plate 
is formed by polycrystalline silicon photovoltaic cells, which, interconnected in series, 
react with the incidence of the sun’s rays, releasing electrons that are transferred to a 
circuit inside the plate or solar panel. 

Copel is working to develop other similar projects and invites companies 
interested in offsetting their energy consumption through distributed 
generation to contact Copel via the website and carry out simulations to 
verify the feasibility of migrating to the new system.

Modernization of the Governador Bento 
Munhoz da Rocha Netto Hydroelectric 
Power Plant
The second phase of the modernization was 
completed in August 2021, with an investment of 
R$150 million. The four 436 MW turbines were 
modernized and the speed and voltage regulators 
were replaced. With the increments, a turbine 
with superior efficiency was obtained, increasing 
the physical guarantee, and reducing the 
maintenance cost. The construction and financial 
schedules were met as foreseen in terms of time, 
budget, and quality. This modernization stage 
absorbed around R$ 150 million in investments.

Modernization of the Figueira Thermoelectric 
Power Plant
The Company restarted the modernization works 
in January 2021, with completion expected in 
mid-2022. The modernization aims to increase 
efficiency and reduce the emission of gases and 
particles resulting from the burning of coal.

Investments planned for 2022:

R$ 331.5 million

174

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEPower Transmission 
EU4 
The segment’s main attribution is to provide services for the transport 
and transformation of electric energy, being responsible for the 
construction, operation, and maintenance of substations, as well as for 
the lines intended for power transmission.

The transmission concessions in operation currently generate a RAP of 
R$ 1.22 billion, proportional to their participation in the projects.

The Company fully owns and participates in transmission concessions 
in operation, corresponding to 9,616 km of transmission lines, with 
transforming power of its substations in the order of 20,462 MVA, as 
shown in the following table:

175

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCETransmission Lines and Substations

Owned lines and substations

Contract no. 060/2001

Various transmission facilities (1)

Both

Various

Circuit

Voltage 
(kV)

Extension
(km)

Transformation 
Capacity (MVA)

Start of 
Commercial 
Operation 

Expiration of 
the Grant

Contract no. 07512001

LT Bateias - Jaguarialva

Contract no. 006/2008

LT Bateias - Pilarzinho

Contract no. 027/2009

LT Foz do Iguaçu - Cascavel Oeste

Contract no. 010/2010

LT Araraquara 2 - Taubaté

Contract no. 015/2010

SE Cerquilho IlI

Contract no. 022/2012

Contract no. 002/2013

Contract no. 02112014

LT Londrina - Figueira C2

LT Foz do Chopim - Salto Osório C2

LT Assis - Paraguaçu Paulista lI C1 e C2

SE Paraguaçu Paulista lI

LT Foz do Chopim - Realeza

SE Realeza

Contract no. 022/2014

LT Assis - Londrina C2

SE Medianeira Norte

SE Andirá Leste

SE Curitiba Centro

SE Baixo Iguaçu

Contrato nº 006/2016

LT Curitiba Centro - Uberaba C1

LT Curitiba Centro - Uberaba C2

LT Baixo Iguaçu - Realeza Sul

LT Curitiba Leste - Blumenau

LT Baixo Iguaçu - Cascavel Oeste

CS

CS

CS

CS

-

CS

CS

CD

-

CS

-

CS

CS

-

-

-

CS

CS

CS

CS

CS

3,328

2,063

138

32

117

334

-

92

10

83

-

52

-

230 kV

230 kV

525 kV

500 kV

230/138 kV

230 kV

230 kV

230 kV

230 kV

230 kV

230/138 kV

500 kV

122

230/138 kV

230/138 kV

230/138 kV

230 kV

230 kV

230 kV

230 kV

525 kV

230 kV

-

-

-

-

8

8

37

144

57

14,390

12,440

-

-

-

-

Various

01.01.2043

11.01.2003

08.17.2031

09.14.2009

03.17.2038

12.06.2012

11.19.2039

07.27.2018

10.06.2040

300

06.01.2014

10.06.2040

-

-

-

150

-

300

-

300

300

300

-

-

-

-

-

-

06.30.2015

08.27.2042

03.29.2015

08.27.2042

01.25.2016

02.25.2043

01.24.2016

02.25.2043

03.05.2017

09.05.2044

01.15.2017

09.05.2044

09.05.2017

09.05.2044

06.09.2019

04.072046

09.07.2019

04.07.2046

09.04.2019

04.07.2046

12.21.2020

04.07.2046

09.04.2019

04.07.2046

09.04.2019

04.07.2046

08.04.2019

04.07.2046

03.28.2021

04.07.2046

12.21.2020

04.07.2046

176

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCELinhas

Transmission Lines and Substations

Property

Circuit

Voltage (kV)

Extension
(km)

Transformation 
Capacity (MVA)

Start of 
Commercial 
Operation 

Expiration of 
the Grant

 Special Purpose Companies

6,238

6,1172

Costa Oeste Transmissora de Energia S.A.

100%

LT Cascavel Norte - Cascavel Oeste

Contract no. 001/2012

LT Cascavel Norte - Umuarama Sul

SE Umuarama Sul

Caiuá Transmissora de Energia S.A.

49.0%

Contrato nº 007/2012

LT Umuarama - Guaíra

LT Cascavel Oeste - Cascavel Norte

SE Sanle Quiêria

SE Cascavel Norte

Marumbi Transmissora de Energia S.A.

100.0%

Contrato nº 008/2012

LT Curitiba - Curitiba Leste

SE Curitiba Leste

Martrinchã Transmissora de Energia  (TP Norte) S.A.

49.0%

LT Paranatinga - Ribeirãozinho

LT Paranaita - Cláudia

LT Cláudia - Paranatinga

Contract no. 012/2012

LT Sinop - Intersecção Santa Carmen

SE Paranaita

SE Cláudia

SE Paranatinga

SE Sinop

CS

CS

-

CS

CS

-

-

CS

-

CD

CD

CD

CS

-

-

-

-

230kV

230kV

230/138kV

230kV

230kV

230/138/13,8 kV

2301138 kV

525 kV

525/230 kV

500 kV

500 kV

500 kV

500 kV

500 kV

500 kV

500 kV

500 kV

29

130

-

105

37

-

-

29

-

710

594

708

21

-

-

-

-

-

-

08.31.2014

01.12.2042

08.31.2014

01.12.2042

300

07.27.2014

-

-

400

300

-

672

-

-

-

-

-

-

-

05.12.2014

07.02.2014

06.10.2042

06.01.2014

05.10.2042

07.02.2014

05.10.2042

05.10.2042

06.28.2015

06.28.2015

05.10.2042

05.10.2042

07.29.2016

10.09.2015

05.10.2042

07.29.2016

05.10.2042

10.09.2015

05.10.2042

800

10.09.2015

05.10.2042

177

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCETransmission Lines and Substations

Property

Circuit

Voltage (kV)

Extension
(km)

Transformation 
Capacity (MVA)

Start of 
Commercial 
Operation 

Expiration of 
the Grant

Mata de Santa Genebra Transmissão S.A.

50.1%

Contract noº 
001/2014

SE Fernão Dias

LT Bateias - Itatiba

LT Araraquara 2 - Itatiba

LT Araraquara 2 - Fernão Dias

Guaraciaba Transmissora de Energia S.A.

49.0%

LT Ribeirãozinho - Rio Verde Norte C3

LT Rio Verde do Norte - Marimbondo II

Contract noº 013/2012

SE Marimbondo II

SE Rio Verde

Paranaiba Transmissora de Energia S.A

24,5%

Contract noº 
007/2013

LT Barreiras II - Rio das Éguas

LT Rio das Éguas - Luziânia

LT Luziânia -  Pirapora 2

Cantareira Transmissora de Energia S.A.

Contract noº 019/2014 LT Estreito - Fernão Dias C1 e C2

Uirapuru Transmissora de Energia S.A.

Contract noº 02/2005

LT Ivaiporã - Londrina ESUL

49,0%

100.0%

Total

-

CS

CS

CS

CS

CD

-

-

CS

CS

CS

CD

CS

500/440 kV

500 kV

500 kV

500 kV

500 kV

500 kV

500 kV

500 kV

500 kV

500 kV

500 kV

-

414

222

249

240

690

-

-

244

350

373

500 kV

656

500 kV

122

9,616

3,600

02.07.2020

05.15.2044

-

-

-

-

-

-

-

-

-

-

-

-

20,462

03.05.2020

05.15.2044

03.24.2020

05.15.2044

03.05.2020

05.15.2044

08.30.2016

05.10.2042

08.30.2016

05.10.2042

08.30.2016

05.10.2042

08.30.2016

05.10.2042

01.30.2017

05.02.2043

01.30.2017

05.02.2043

01.30.2017

05.02.2043

03.05.2018

09.05.2044

07.09.2006

03.05.2035

178

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCETransmission Efficiency 
EU6 
Technical transmission losses are related to the 
transport of energy to the “Center of Gravity,” where 
they are apportioned at 50% for generators and 50% 
for energy consumers, pursuant to current regulations.

The history of increase in the last three years can 
be explained by the increase in energy generation, 
restrictions on the transmission system and the 
installation of new equipment in the system. 
Another cause of the increase in losses is due to the 
concentration of generation at points far from the load 
center, causing a significant variation in the exchange 
of energy.

  Technical Transmission Losses
   EU12

2019
 2.62% 

2020
 2.71% 

2021
 2.74% 

179

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEInvestments in Transmission 
EU23
Lot E – Aneel Auction no. 05/2015
Copel received a concession to build, operate 
and maintain several transmission projects. In 
addition to the substations and transmission 
lines that have been operating since 2019, 
the contract also includes the 525 kV Curitiba 
Leste - Blumenau transmission line, which 
began commercial operation in 2021 and 
represents approximately R$42.6 million in 
RAP. Considering the other projects that were 
already in operation, the entire lot represents a 
RAP for Copel in the order of R$ 133.3 million.

Authorizing Resolution No. 7.384/2018
Modernization in the 230 kV substations 
Realeza Sul, São Mateus do Sul, Pato Branco, 
Ponta Grossa Sul, Londrina ESU and Ibiporã, 
and in the Londrina - Ibiporã transmission 
line, with an investment of approximately R$ 
111.0 million and a RAP of approximately R$ 
15.0 million.

Authorizing Resolution No. 7.515/2018
Modernization of the 230 kV Cascavel, 
Ponta Grossa Norte, Umbará, Maringá and 
Uberaba substations, with an investment of 
approximately R$ 70.0 million and RAP of 
approximately R$ 9.5 million, from the start of

commercial operations. The Umbará, Maringá 
and Uberaba substations, Ponta Grossa Norte, 
were completed in 2021. The others have 
deadlines set by Aneel for completion in the 
1st half of 2022.

Authorizing Resolution No. 8.543/2020
Modernization of the 230 kV transmission lines 
Pilarzinho - Santa Mônica, Bateias - Pilarzinho, 
Santa Mônica, Bateias and Pilarzinho, with 
a total investment of approximately R$ 
32.5 million and RAP of approximately R$ 
4.2 million, as from the start of commercial 
operation, which Aneel expects to be in 
January of 2023.

Authorizing Resolution No. 9.219/2020
Modernization of the 230 kV Guaíra substation, 
with an investment of approximately R$ 38.8 
million and RAP of approximately R$ 6.0 million, 
as from the start of commercial operation, 
which Aneel expects to be in April of 2024.

Authorizing Resolution No. 9.564/2020
Modernization of the 230 kV Sarandi 
substation, with an investment of 
approximately R$ 21.0 million and RAP of 

approximately R$ 3.4 million, as from the start 
of commercial operation, which Aneel expects 
to be in June of 2023.

Authorizing Resolution No. 9.741/2021
Modernization of the 230 kV Campo 
Comprido-Santa Quitéria transmission line, 
with an investment of approximately R$ 4.3 
million and RAP of approximately R$ 577.7 
thousand, as from the start of commercial 
operation, which Aneel expects to be in 
August of 2023.

Authorizing Resolution No. 10.688/2021
Modernization of the 230 kV CIC substation, 
with an investment of approximately R$ 24.4 
million and RAP of approximately R$ 3.7 
million, from the start of commercial operation, 
which Aneel expects to be in April of 2024.

Investments planned for 2022:

R$ 89.1 million

180

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEEnergy Distribution 

EU4
Copel is responsible for distributing energy to approximately 4.8 million 
consumers in 1,113 locations in 394 municipalities in Paraná and in Porto 
União (SC). The Company maintains installations at voltage levels of 13.8 
kV, 34.5 kV, 69 kV and 138 kV, manages approximately 202 thousand 

km of distribution networks and has 378 automated substations, with 
an installed capacity of 11.3 thousand MVa. The share is 6.2% of the 
Brazilian market and 33.3% of the market in the South Region - in Paraná, 
the share is estimated at 97.0%.

 Wired Market

Wired market (Tusd) 

Captive Market

Concessionaires and Licensees

Free Consumers

Wired Concessionaires

Wired Market

 Captive Market

Energy sold (GWh)

Residential

Industrial

Commercial

Rural

Others

Total

Number of consumers

Distributed energy (GWh)

Dec/21

Dec/20

4,926,608

4,835,852

2

2,318

5

2

1,871

5

4,928,933

4,837,730

% 

1.9

-

23.9

-

1.9

2019

7,499

2,648

4,730

2,361

2,546

Dec/21

19,312

86

11,531

846

31,775

2020

7,910

2,314

4,172

2,451

2,333

Dec/20 

19,180

76

10,025

798

30,079

2021

8,068

2,275

4,149

2,461

2,359

19,784

19,180

19,312

% 

0.7

13.2

15.0

6.0

5.6

% 20/21

2.0

1.7

0.6

0.4

1.1

0.7

181

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEOperational Efficiency
EU6, EU28, EU29

Operational efficiency and the quality of 
energy distribution are evaluated using the 
indicators Equivalent Interruption Duration 
per Consumer Unit (DEC) and Equivalent 
Interruption Frequency per Consumer Unit 
(FEC). Additionally, comparisons are made 
with other agents in the sector, in order to 
identify Copel’s current position in relation 
to its peers.

The FEC indicator has shown a downward 
trend in the last three years, with the year 
2021 presenting the best result in the 
distributor’s history (4.83 for total FEC and 
4.76 for FECi). The global goal established by 
Aneel in 2020 was 7.24 interruptions.

The DEC indicator had the same behavior, 
showing a downward trend in the last 
three years, with the year 2021 presenting 
the best result in the distributor’s history 
(7.22 for total DEC and 7.20 for DECi). 
Considering only the events that occurred 
in the distribution system (DECi), this value 

was 7.22 hours, 22% below the global target 
established by Aneel (9.28 for 2021), the 
lowest value ever achieved by the Company.

 Efficiency Indicators

DECi 
Copel

DECi 
Aneel

FECi 
Copel

FEC 
Aneel

9.10

7.81

7.20

10.5

9.78

9.28

6.00

5.55

4.76

7.66

7.38

6.84

2019

2020

2021

 Global, technical, and non-technical losses | GRI EU12

2019 2020 2021

Global Losses - Distribution (%)

8.4

9.4 7.74

Technical losses - Distribution (%)

Non-technical losses - Distribution (%)

6

1

6 5.85

1.8 1.89

Note: Technical losses refer to the portion of distribution losses, 
inherent to the transport process, voltage transformation and energy 
measurement in the concessionaire’s network. Non-technical losses, 
in turn, represent all other losses associated with the distribution of 
electricity, such as energy theft, measurement errors, errors in the 
billing process, consumer units without measuring equipment, among 
others. The average of the global losses of the last three years is 8.51%.

182

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEIn 2021, global losses represented 9.2% of all 
energy injected into the distributor’s system, 
with 5.8% of technical losses, 1.9% of non-
technical losses and 1.5% of losses in the 
basic network.

Distribution losses can also be defined 
as the difference between the electricity 
purchased by the distributors and that 
billed to their consumers, that is, calculated 
through the metering system and the market 
billed by the Company.

Loss Index 
(%)

8.38%

9.39%

9.20%

1.6%

1.5%

1.8%

1.9%

1.4%

1.0%

6.0%

6.0%

5.8%

2019

2020

2021

Basic grid

Non-technical losses

Technical losses

11.1  By 2030, ensure access for all to safe, adequate, and affordable housing and basic services and  

upgrade slums

Indicator

Percentage of non-technical losses.

Base line

Average of 15% (series from 2008 to 2018).

Suggested goal Achieving, by 2030, real non-technical losses of less than 13%.

Copel’s 
Performance

Non-technical losses are calculated on the Distributor’s low voltage market: the 
value realized in 2021 was 4.3% and the regulatory target (Aneel) from Jul/21 
to Jun/25 is 4.47%.

Energy Efficiency
GRI EU7, 203-2, PRME 3, 4, 5

Law No. 9.991/2000 and Aneel Normative 
Resolution No. 892/2020 determine the 
application of financial resources in the 
Energy Efficiency Program (PEE), aimed at 
promoting the efficient use of electricity 
in all sectors of the economy. Annually, 
Copel makes public calls for consumers to 
submit project proposals that demonstrate 
the importance and economic feasibility 
of improving the energy efficiency of 
equipment, processes, and end uses of 
energy. Industrial, residential (condominium), 
rural, commercial, and service consumers, 
public authorities, public lighting, and public 
services can participate. The public call is 
part of Copel’s Energy Efficiency Program 
(PEE), which completes 20 years of activities, 
under the regulation of the National Electric 
Energy Agency (Aneel). In this period, more 

than R$ 530 million were invested in all the 
municipalities in the distributor’s concession 
area, operating in various consumption 
classes, including low-income families.

Copel’s program that finances actions to 
combat electrical energy waste is completing 
two decades of operation, with the execution of 
a record public call to encourage projects. The 
exchange of old equipment for more efficient 
ones will benefit 11 hospitals, 275 teaching 
institutions and 27 thousand public lighting 
points, among others, thanks to the application 
of a budget estimated at R$ 147 million.

The performance in the public services 
area stands out, such as the exchange of 
equipment in 30 hospitals, more than a 
thousand charities 25 universities and more 

183

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEthan a thousand public schools. “Another front of the program is the modernization of public 
lighting, with the allocation of resources to more than 300 municipalities, bringing a huge gain 
to society, both in terms of energy efficiency and public safety,” he points out.

Investments in Distribution
EU 7, EU23

Energy efficiency

2017

2018

2019

2020

2021

Energy Saved (MWh/year)

6,925.30

6,189.99

14,586.53

7,064.71

17,476.67

Demand Reduction at the Peak (kW)

1,853.52

1,169.35

2,521.38

776.30

2,607.27

Energy efficiency

2019

2020

2021

Energy Saved (MWh/year)

14,586.53

7,064.71

1,601.89

Energy Saved (tCO2/ano)1

Demand Reduction at the Peak (kW)

1,283.61

2,521.38

621.69

776.30

-

-

¹Conversion of MWh and tCO2 according to the annual National Energy Balance Synthesis Report - BEN 2019 (page 10), available at: http://www. 
epe.gov.br/pt/publicacoes-dados-abertos/publicacoes/balancoenergetico-nacional-2019. (88 kg CO2 to produce 1 MWh of electricity).

7.3 By 2030, increase the rate of improvement in energy efficiency in the Brazilian economy

Indicator

Total electrical efficiency (GWh or equivalent).

Base line

Electrical efficiency in 2019 (2,149 GWh).

Suggested goal Contribute to achieving 5% gains in electrical efficiency by 2030.

Copel’s 
Performance

In 2021, the electricity generation park produced 20,284.25 GWh, almost 40% 
more than in 2020, when production was 14,534.60 GWh. To improve and 
guarantee the operational efficiency of its plants, Copel is making a series of 
investments, such as the modernization of the Figueira thermoelectric plant. 
UEGA’s net generation efficiency in 2021 reached 44.01%.

Investment in the expansion of distribution 
networks guarantees consumers and 
municipalities access to electricity, an input 
with a positive impact on the population’s 
quality of life and that enhances local 
economies, attracting new investments in 
businesses and industries.

The largest program of its kind in Brazil and 
the largest rural electrification initiative in 
the state since the 1980s, Paraná Trifásico 
provides for six years of investments in the 
rural electrical network of the entire territory 
of Paraná, from 2020 to 2025. There will 
be 25 thousand kilometers of three-phase 
networks and investments in the order of 
R$ 2.8 billion. The program reached 6,693 

Investments planned for 2022:

R$ 1.6 billion

184

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEkilometers of new electricity 
networks already implemented 
in the state by the end of 2021. 
This result exceeds by 11% the 
total planned for the year, which 
was 6,000 km completed, and 
is approximately twice and half 
the distance, in a straight line, 
between the municipalities of 
União da Vitória in Paraná, and 
Manaus, in Amazonas.

The new cables are protected, 
with a reinforced level of 
resistance when hit by tree 
branches or other objects. 
The new distribution networks 
provide redundancy to the 
energy supply, since, with three-
phase, there is interconnection 
between them. That way, if the 
power goes out at one end, the 
other takes over and, in case 
of power outages, the power is 
restored faster.

The three-phase networks also 
allow advanced technologies to 
be installed and integrated with 
the rest of Copel’s networks. 

An example is the automation 
that has been implemented 
throughout the state, such as 
automatic reclosers.

In the West and Southwest 
alone, the budget foresees the 
start-up of a total of five new 
substations, 470 kilometers of 
high voltage distribution lines 
and around 700 new reclosers, 
switches, voltage regulators and 
power transformers. 

In 2021, the budget applied 
to maintenance of distribution 
networks was around R$ 132 
million. The modernization 
initiatives resulted in more than 
1,300 automated equipment 
and the implementation of more 
than 260 self-healing systems 
(automatic recomposition). As 
a result, reductions in DEC and 
FEC of approximately 8% and 
14% were recorded in relation 
to 2020, respectively. Other 
ongoing projects include, for 
example, the implementation 
of the WorkForce Management 

185

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEThe pilot project of the Intelligent 
Electric Network Program, 
developed in the municipality 
of Ipiranga, reduced the need 
for reconnections and visits, 
in addition to improving the 
efficiency of the city’s  
electrical network.

system, with the following advantages; 
adoption of the Advanced Distribution 
Management System (ADMS) platform - 
which controls in real time the network and 
electrical energy distribution substations 
equipment, calculates the power flow, 
manages energy interruptions, among 
other integrated management and support 
services; and review of the periodicity of 
preventive equipment maintenance.

Center, facilitating the control of the entire 
chain, from the substation to the final 
consumer. With this, consumption reading can 
be done remotely, giving citizens autonomy to 
monitor this index in real time, by application. 
The intelligent network now also has sensors 
and remote-control devices that allow 
automatic restarting in most cases and, if this 
does not occur, Copel can immediately detect 
and remedy any disconnection problems from 
the integrated center.

and visits, in addition to improving the 
efficiency of the city’s electrical network. 
The program implementation step, Phase 
1, covers the Center-South, Southeast 
and West regions of Paraná, with direct 
benefit to 1.5 million people from Paraná 
(462 thousand consumer units). Phase 2 
should cover another 78 municipalities and 
one million Consumer Units. The phase 2 
contracting bidding should be completed in 
the first half of 2022. 

The network will be the largest in Brazil, 
following a model that already exists in 
countries such as the United States and 
Japan. Fully automated, it will allow, among 
several new solutions, to put an end to 
energy theft, make cities increasingly smart 
and ensure extensive monitoring of the 
network to even lower tariffs. The program 
will be implemented at no additional cost to 
customers. The first phase of implementation 
should last 30 months and will take the new 
technology to residential consumer units and 
urban and rural companies. 

In July, Copel concluded the first stage of 
Total Reliability, a set of works that totals 
R$ 300 million of investments scheduled for 
the period from 2020 to 2022, in the areas 
of network automation, construction of 
substations and communication technology 
between teams field and remote system 
operation. All the actions foreseen by 
the program are dedicated to increasing 
reliability, that is, to avoiding disconnections 
in the electricity grid and enabling faster 
reconnection in the event of an interruption 
in the supply to consumers.

With the new system, the digital meters of 
the consumer units communicate directly 
with Copel’s Integrated Distribution Operation 

Intelligent Electric Network Program - the 
pilot project developed in the municipality of 
Ipiranga reduced the need for reconnections 

186

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEAnother of Total Reliability’s action front 
is the resizing of feeder circuits, in order 
to prevent the impact of shutdowns from 
reaching a large number of consumer units.

An automatic source transfer system 
was also implemented in seven power 

substations and two new switch stations 
were built, in Rosário do Ivaí, in the North 
of the State, and Sapopema, in the Center-
South region. By the end of 2022, 86 new 
substations or switch stations will have 
been installed in small municipalities that do 
not yet have one of these units.

In the area of communication, the program 
foresees the implementation of 65 
additional VHF radio repeater sets for the 
network used by electricians, in addition 
to the implementation of a new satellite 
communication system, to service points 
without radio coverage.

7.1 By 2030, ensure universal, reliable, modern, and affordable access to energy services

Indicator

Base line

Suggested goal

Copel’s Performance

Proportion of population with access to electricity.

99.8% of the population with access to electricity (2019).

By 2030, enabling access to electricity for 100% of the Brazilian population, encouraging the use of new technologies and 
ensuring affordable prices and quality supply.

Copel already meets all criteria for universal access to electricity established by the National Electric Energy Agency (Aneel) 
and is promoting improvements in distribution assets in remote or difficult-to-access locations.

11.1 By 2030, ensure access for all to safe, adequate, and affordable housing and basic services and upgrade slums

Indicator

Base line

Number of smart meters installed.

Unidentified to measure a specific goal for the installation of smart meters (develop baseline and form of monitoring).

Suggested goal

Expanding initiatives associated with smart cities by 2030.

Copel’s Performance

Copel already has 305,000 smart meters installed in its concession area. In 2021 alone, 185,000 were installed.

187

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEEnergy Trading

With regard to the energy trading business, 
operational efficiency indicators include 
those related to security in commercialization 
contracts, cost reduction and predictability, 
negotiation flexibility, reliability, among others, 
in addition to the Price Projection Correctness 
Index, subsidized by the analysis and calculation 
of market and credit risks of energy purchase 
and sale operations.

The management of this operation has been 
improved in recent years, with the adoption 
of various systems and methodologies for 
governance and customer and market service, 
among which the MEG stands out, due to the 
success in the Company’s other businesses.

In 2021, the FNQ coordinated the assisted 
self-assessment process of Copel Mercado 
Livre, which promoted the creation of working 
groups to study, deepen and disseminate 
MEG knowledge internally. The indicator of 
the model’s implementation percentage has 
been monitored year after year and the stage 
of maturity of organizational management in 
relation to the Fundamentals of Management for 
Excellence is “Under development.”

188

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEThe energy trading 
business is undergoing 
a digital transformation, 
with a budget dedicated to 
investments in hardware 
and software and personnel 
hiring and outsourcing.

In 2021, the Management Maturity Index 
was 409.5 points.

The energy trading business is also 
undergoing digital transformation, with 
a budget dedicated to investments in 
hardware and software and personnel 
hiring and outsourcing. The objective is to 
create sufficient conditions to expand the 
customer base and develop new products 
and services, in order to comply with the 
commercialization strategies. A variety of 
tools are being deployed, at different stages:

•  Free Energy Market Management System 
(CML): under development to replace 
the current contracted system. It will 
allow the registration of energy purchase 
and sale operations, generating the 
energy balance of the portfolios, with 
features for billing and payment and 
energy registration at the Electric Energy 
Commercialization Chamber (CCEE)

•  Customer Relationship Management System 
(CRM): enables the management of sales, 
marketing, and customer service processes;

•  Construction of a marketplace platform;

•  Implementation of Robotic Process 

Automation;

•  Signing contracts using the e-Protocol tool, 
a document management system of the 
government of the State of Paraná that 
brings more security, reliability, and ease in 
the processing of documents, processes, 
and the like, in a digital and sustainable 
way, in view of the elimination of the use of 
paper and printing supplies; and

•  Management System with Telemetry - 

•  Study for the implementation of blockchain 

Simplify: allows consulting data and energy 
measurement reports, at any time, by 
consulting services clients;

technology, to record transactions, 
track assets and increase trust in 
commercialization processes.

• Copelmercadolivre.com website: constantly 
improving with a focus on customer service 
features through integrations with CML, 
CRM and Telemetry systems;

In 2021, Copel appeared several times 
in the first place in the Electric Energy 
Commercialization Chamber ranking, an 
indication of operational efficiency, even more 
taking into account that the commercialization 
market is predominantly private.

189

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEFINANCIAL
CAPITAL

Third largest

Net Profit

Copel maintained its position as the largest 
company in Paraná, in a survey among the 
100 largest in the state carried out by Grupo 
Amanhã in partnership with the international 
consultancy PricewaterhouseCoopers (PwC).
In the regional ranking, the Company remains 
the 3rd largest in the South, behind only BRF, 
2nd place, and Bunge, ia. Copel is also positioned 
as the largest company in the energy segment 
among all representatives of the three states in 
the region and for having the highest net revenue 
in the local electricity sector.

The electricity sector was the third fastest growing 
in relation to 2020. With an increase of 23%, it 
was behind only the wood and paper and pulp 
sectors. The classification of companies is based 
on a survey of public information extracted from 
various sources, such as financial statements, 
accounting reports and institutional websites. 
Criteria such as size, efficiency, and ability to 
turn revenue into profit are evaluated.

In 2021, consolidated net income was R$ 5,048.6 million, 29.1% 
higher than the R$ 3,909.8 million obtained in the previous year.

2,878

579

33

1,193

5,049

3,910

2020

Ebitda

Income tax 
and social 
contribution

Depreciation 
and 
amortization

Financial 
result

2021

191

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCENet operating revenue

GRI 102-7

In 2021, Copel’s Net Operating Revenue was R$23,984.29 million, 
representing an increase of R$5,351.0 million or a 28.7% increase 
compared to 2020. This variation is mainly due to:  

7
.
7
3
2
,
7

8
.
2
5
6
,
6

9
.
1
5
0
,
6

8
.
9
7
7
,
3

1
.
5
9
2
,
5

6
.
2
7
3
,
4

6
.
1
5
9
,
1

1
.
4
1
4
,
1

Electricity 
provision

Electricity  
supply

Availability of 
the electrical 
network

Construction 
revenue

2021

2020

1)  increase of R$ 584.9 million in Electricity Supply Revenue, mainly 
due to the readjustment reflexes of Copel DIS’ Energy Tariff of 
11.32% perceived by the consumer as of 06.24.2021 and the 
growth in the number of Copel Comercialização customers; 

2)  increase of R$ 2,272.1 million in Electricity Supply, mainly due to 

the UEGA thermal plant’s dispatch, which generated 2,195 GWh in 
2021 due to water restrictions, 79% higher than the generation of 
1,224 GWh in relation to 2020, as well as due to the higher average 
PLD of R$280.37 in 2021, 52% higher than the average PLD of 
R$184.42 in 2020 and the 62.3% growth in the volume of energy 
sold under Copel Comercialização’s bilateral contracts;

3)  increase of R$922.5 million in Revenue from the Electricity Grid’s 
Availability, essentially due to: (i) the remuneration result on the 
contracts of energy transmission superior in relation to the same 
period of the previous year, due to the increase of the contractual 
indexes (IGPM and IPCA) applied to the asset balance, which was 
also increased with new works and (ii) the increase in Copel DIS’ 
revenue resulting from the effects of the User Tariff readjustment 
by 8.73% and the resumption of fio market growth, which showed 
an increase of 5.6% in 2021;

4)  increase of R$ 537.5 million in Construction Revenue, mainly due to 

higher investments in the energy distribution segment;

192

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE9
.
0
7
2
,
2

9
.
6
7
6

3
.
2
1
7

7
.
2
0
5

6
.
0
1
8

6
.
2
4
1

3
.
7
5

4
.
2
2
3

4
.
6
6
3

Result of sector 
financial assets 
and liabilities

Piped gas 
distribution

Recovery of 
PIS/Pasep 
and Cofins 
on ICMS

Adjusted 
value of the 
concession’s 
indemnifiable 
asset

Other 
operating 
income

2021

2020

5) increase of R$ 1,594.0 million 
in Income from sector financial 
assets and liabilities, mainly as 
a result of the energy purchase 
and charges for use of the 
network higher than those 
considered in the calculation of 
Copel DIS’ electricity tariff; 

7) positive effect in the previous year 
of R$ 810.6 million as a result of 
the final and unappealable action 
that recognized Copel DIS’ right 
to exclude the full amount of 
ICMS from the PIS and Cofins 
calculation basis, non-recurring  
in 2021;

Operating Costs and Expenses

In 2021, operating costs and expenses increased by R$4,331.0 million, 
representing a 29.7% increase compared to 2020. This variation is 
mainly due to:

Unmanageable

7
.
3
0
5
,
9

5
.
9
2
8
,
6

6
.
1
0
5
,
2

6
.
5
2
5
,
1

9
.
4
5
8
,
1

5
.
4
0
4

1
.
6
0
5

7
.
4
5
3

Electricity 
purchased for 
resale

Charges for use 
of the electrical 
network

Natural gas and 
supplies for gas 
operation

Raw material 
and inputs for 
the production of 
electricity

2021

2020

6) increase of R$ 209.6 million 
in Revenue from Piped Gas 
Distribution, due to the 
increase in consumption 
and the dispatch of the 
thermoelectric plant;

8) decrease of R$ 44.0 million in 

1)  increase of R$ 2,674.2 million in Electricity Purchased for Resale, 

Other Operating Income, mainly 
due to the decrease in the fair 
value of the energy purchase 
and sale agreements of Copel 
Comercialização, offset by the 
increase in rental income.

mainly due to the impact of the water crisis on energy prices and to 
cope with the higher volume of energy sold in the period;

193

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE2) increase of R$976.0 million in Charges for the Electricity Grid’s Use, 
mainly due to the higher value of Charges for System Services - ESS 
due to the higher thermal dispatch outside the order of merit to face 
the water crisis and the tariff readjustment of the basic network 
contracts;

3) an increase of R$ 151.4 million in Natural gas and inputs for gas 
operations due to the higher volume of acquisitions for resale; and

5) decrease of R$51.0 million in Personnel and Managers, mainly 
reflecting the reduction of R$114.3 million in the provision for 
performance and profit sharing, the reduction in the number of 
employees and the cost reduction policy, offset by the readjustment 
salary of 10.78% in October 2021 due to the higher inflation rate 
in the period (3.89% in October 2020), according to the collective 
bargaining agreement and the R$73.2 million increase in the 
provision for the voluntary termination program in the period;

4) an increase of R$ 1,450.4 million in raw materials and inputs for the 
production of electricity to meet the dispatch of a thermoelectric 
plant (UEGA).

6) increase of R$ 482.3 in construction costs, reflecting investments 
made in the transmission and distribution infrastructure of energy 
and piped gas;

Manageable

9
.
0
5
5
,
1

9
.
1
0
6
,
1

8
.
9
9
8
,
1

5
.
7
1
4
,
1

7) increase of R$3.5 million in Estimated Losses, Provisions and 
Reversals, mainly due to the increase of R$52.6 million in the 
estimate of expected credit losses and of R$39.8 million in 
provisions for litigation, partially offset by the increase of R$ 110.3 
million in the reversal of Impairment in the generation segment, 
mainly due to higher dispatch from UEGA;

8
.
0
4
2

3
.
7
3
2

5
.
2
8
0
,
1

9
.
9
0
0
,
1

8) increase of R$ 148.6 million in third-party services, due to the 

increase in costs with maintenance of the electrical system, as a 
result of actions to reduce interruptions to consumers (DEC/FEC) and 
the increase in O&M services with full entry of wind farms;

Staff and 
administrators

Construction 
cost

Credit losses, 
provisions, and 
reversals

Depreciation and 
amortization

2021

2020

194

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCE9) decrease of R$ 23.8 million in other operating costs and expenses, 
mainly due to gains from disposals of assets and rights, greater 
recovery of costs and expenses, including recovery of invoices and 
taxes, and gains from updating the values of assets payable in the 
generation segment, offset by the increase in financial compensation 
for the use of water resources and the adjustment of coal stock 
valuation. Additionally, in September 2021, the compensation for 
the renegotiation of the hydrological risk was recognized through 
the right to extend the concession of Copel’s plants referring to the 
portion of the costs incurred with the GSF, assumed by the holders 
of the hydroelectric plants participating in the Energy Reallocation 
Mechanism - MRE, in the amount of R$ 1,570.1 million (see 
explanatory note No. 1(b) of the financial statements)

6
.
6
0
7

0
.
8
5
5

8
.
8
4
2

6
.
8
2
2

Third party 
services

Pension and 
assistance plan

8
.
9
6

7
.
2
7

Material

2021

2020

5
.
9
0
3

3
.
3
3
3

Other operating 
costs and 
expenses

195

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEDebt

The Company finances liquidity and capital needs 
mainly with funds provided by operations and 
through financing, aiming at the expansion and 
modernization of the businesses related to the 
generation, transmission, commercialization, and 
distribution of energy.

It is important to point out that the Company 
seeks to invest in projects and, for this purpose, 

uses financing lines available in the market, 
which make sense in Copel’s capital structure, in 
terms of financial leverage in view of the return 
of projects. It should be noted that the prospects 
for financing, as well as cash available, will be 
sufficient to meet the investment plan for the 
year. In 2021, the resources presented in the 
following table were obtained:

Payments made in the year totaled R$2,609.1 
million, of which R$2,054.6 million were 
principal and R$554.5 million were charges. 
The long-term debt maturity schedule, 
including loans, financing and debentures is:

9
2
7
,
1

1
9
8

4
4
8
,
1

4
5
5
,
1

4
8
4

1
0
6
,
2

2
0
1
,
9

Enrollment - 2021

Company

Financier

Amount (In R$ millions)

Lot E financing agreement

Copel Geração e Transmissão

BNDES

Colíder financing agreement

Copel Geração e Transmissão

BNDES

7th Issue of Debentures

Copel Geração e Transmissão Debenture holders

6th Issue of Debentures

Copel Distribuição

Debenture holders

Financing agreement

Financing agreement

Financing agreement

Financing agreement

Jandaíra I

Jandaíra II

Jandaíra III

Jandaíra IV

Banco do Nordeste

Banco do Nordeste

Banco do Nordeste

Banco do Nordeste

Financing agreement

Complexo eólico Vilas

Banco do Nordeste

Total

51.0

1.2

1,500.0

1,500.0

7.3

18.3

21.5

21.9

13.1

3,134.3

2023

2024

2025

2026

2027

After 2027

Total

196

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEEbtida

In R$ millions

Net income for the period - continuing operations

Net income for the period - discontinued operations

Deferred IRPJ and CSLL - continuing operations

Deferred IRPJ and CSLL - discontinued operations

Provision for IRPJ and CSLL - continuing operations

Provision for IRPJ and CSLL - discontinued operations

Financial expenses (income), net - continuing operations

Financial expenses (income), net - discontinued

Lajir/Ebit

Depreciation and Amortization - continuing operations

Depreciation and Amortization - discontinued

Lajida/Ebitda

Assigned to the shareholders of the parent company

Attributed to non-controlling shareholders

Consolidated

2021

3,859.0

1,189.6

790.4

128.4

469.2

526.8

327.4

25.7

7,316.5

1,082.5

1.9

8,400.9

8,208.9

192.1

2020

3,834.2

75.6

24.9

(2.2)

1,260.5

45.4

(866.3)

33.4

4,405.4

1,009.9

107.5

5,522.8

5,426.5

96.2

197

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEIn R$ millions

Ebitda Margin Calculation

Ebitda

Net Operating Revenue - ROL

Ebitda Margin% (Ebitda + ROL)

922

2,272

5,523

Consolidated

2021

2020

8,400.9

5,522.8

23,984.3

18,633.2

35.0%

29.6%

1,594

563

2,674

976

1,612

8,401

1,450

1,570

726

173

2020

Electricity 
supply

Availability 
of the 
electrical 
network

Result 
of sector 
financial 
assets and 
liabilities

Other 
revenue

Electricity 
purchased 
for resale

Charges for 
the use of 
the electrical 
network

Raw 
material 
and inputs 
for energy 
production

Hydrological 
Risk 
Renegotiation 
(GSF)

Other 
operating 
costs and 
expenses

Equity 
Income

Ebitda 
discontinued 
operations

2021

198

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEAdded Value 

GRI 201-1
In 2021, Copel recorded R$21,227,400,000 in Added Value - a total 41% higher than the previous year, in the amount of R$15,052,000,000 million. The 
full statement can be found in the Financial Statements.

9.3%

8.4%

6.0%
4.5%

2021

2.0%

12.0%

6.4%

8.7%

2020

58.1%

13.7%

54.1%

16.8%

Government

Retained

Personnel

Shareholders

Third parties

Discontinued operations

199

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCEInvestment Program

Performed

Subsidiary/SPE(1)

Copel Geração e Transmissão

Copel Distribuição

Copel Telecomunicações

Copel Comercialização

Copel Serviços

Holding

Other(1)(2)

Total

(1) Regarding Copel’s participation in the Project.
(2) Includes Uega.

2021

494.8

1,623.0

54.4

2.0

0.7

3.5

0.5

2020

457.3

1,279.6

103.4

1.0

-

0.6

-

2,178.9

1,841.9

Predicted 
2021-2020

407.3

1,634.5

-

2.9

2.4

6.7

13.3

2,067.1

Variation%
2021-2020

8.2

26.8

(47.4)

100.0

-

483.3

-

18.3

200

COPEL 2021 INTEGRATED REPORTCAPITAL PERFORMANCECovid-19 pandemic

Copel’s senior management acted in a timely 
manner to deal with the continuity of the 
pandemic in 2021, having found support in 
the robust corporate governance structure for 
decision-making and crisis management.

Since the beginning of the health crisis, 
the Company has maintained a committee 
that periodically assesses the actions to 
be taken considering the degree of risk of 
contamination inside and outside its facilities, 
as well as the safety conditions for the 
health of employees, including monitoring 
of vaccination data. In addition, the topic 
is dealt with within the scope of the Fiscal 
Council and the Nomination and Evaluation 
Committee, respectively, every two and every 
three months.

Rules were issued to ensure compliance 
with measures to contain the spread of the 
disease in the Company and minimize its 
impacts on administrative, operational, and 
economic-financial areas. The Contingency 

Commission continued to monitor and act on 
the pillars of people’s safety; continuity of 
essential activities; monitoring of guidelines 
and requirements from regulatory bodies and 
preservation of adequate financial conditions 
to withstand the crisis.

During 2021, the Company continued to 
telework in areas where it was possible to 
adopt this format, with travel restrictions, 
holding meetings by videoconference, daily 
monitoring of the health and well-being of 
employees and adoption of contingency 
protocols, in order to fully maintain the 
operations of the electricity and piped gas 
infrastructure, while preserving the health of 
its professionals.

During the pandemic, Copel’s first concern 
with its economic and financial health was 
the preservation of cash, in view of the 
slowdown in global economic activity as a 
result of restrictions related to social distancing 
and mandatory isolation. There was special 

concern with the liquidity of the energy 
market and the short-term price, as well as 
with negotiations with the granting authority 
for the implementation of guidelines that 
guarantee the maintenance of the economic 
and financial sustainability of the entire chain 
of generation, transmission, commercialization, 
and distribution of electrical energy. With 
the constant and systematic assessment of 
the impacts, Copel was able to implement 
the necessary measures for the continuity 
of operations in the period of consumption 
reduction and default impact, with a view to 
preserving cash flow.

In January 2022, with 95% of the staff 
having already taken the first dose, among 
which 82% with two doses or a single dose, 
the Board decided to return all employees to 
Copel’s physical premises at the beginning 
of the year, allowing the hybrid regime 
established in the Home Office Program, 
which provides for at least one day and a 
maximum of four days of telework per week.

201

CAPITAL PERFORMANCECOPEL 2021 INTEGRATED REPORTGRI 
CONTENT 
INDEX

GRI Content Index  
Assurance

GRI Content Index

GRI 102-55

For the Materiality Disclosures Service, GRI Services reviewed 
that the GRI content index is clearly presented and the references 
for Disclosures 102-40 to 102-49 align with appropriate sections 
in the body of the report. The service was performed on the 
Portuguese version of the report.

GRI Standards

Dissemination

Observations

Report page

Omission

GRI 101: 2016 FUNDAMENTALS

GRI 102: GENERAL CONTENTS 2016

ORGANIZATIONAL PROFILE

GRI 102-1

Organization name

Companhia Paranaense de Energia - Copel

Rua José Izidoro Biazetto, n°158, Curitiba, Paraná, Brasil

GRI 102-2

Activities, brands, products, and services

GRI 102-3

Location of the organization’s 
headquarters

GRI 102-4

Location of the organization’s operations

GRI 102: General 
Contents 2016

GRI 102-5

Nature of ownership and legal form of 
the organization

GRI 102-6

Markets served

GRI 102-7

Size of the organization

GRI 102-8

Information about employees (owned 
and third parties)

GRI 102-9

Supply chain

GRI 102-10

Main changes regarding size, structure, 
or shareholding

 7

 48

49

48

48, 49

48, 140, 192

140

123

48, 173

1. Para o Materiality Disclosures Service, a GRI Services revisou se o Sumário de conteúdo da GRI está apresentado com clareza e se as referências para as Disclosures 102-40 a 102-49 estão alinhadas às seções 

apropriadas no corpo do relatório. O serviço foi prestado na versão em Português do relatório.

203

GRI CONTENT INDEXCOPEL 2021 INTEGRATED REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GRI Standards

Dissemination

Observations

Report page

Omission

GRI 102-11

Precautionary principle

GRI 102: General 
Contents 2016

GRI 102-12

External initiatives

GRI 102-13

Affiliations to associations

STRATEGY

GRI 102-14

Message from the CEO

GRI 102-15

Description of the main impacts, risks, 
and opportunities

ETHICS AND INTEGRITY

GRI 102-16

GRI 102-17

Values, principles, standards, and rules 
of conduct

Advice mechanisms and ethics 
concerns

The Company’s principle is to conduct its actions with social 
and environmental responsibility, minimizing impacts on 
the environment and society, contributing to sustainable 
development. Aligning risk management and good socio-
environmental practices, the Company’s principle is to 
conduct its actions responsibly and to contribute to the 
generation of value for all stakeholders. In line with this 
principle, the risk management methodology adopted by the 
Company considers legal, regulatory, socio-environmental, 
and reputational aspects to support the decision-making 
process and the execution of operational activities. The 
methodology defines the risk classification criteria, the 
probability of occurrence and the impacts generated, 
as well as the implementation of responses to the risks. 
Additionally, the Corporate Risk Management Policy provides 
for instruments for the adequate monitoring of risks and 
protection of the Company’s value, highlighting those 
described below:

  Practices for incident reporting and control;

  Monitoring the adequacy and effectiveness of risk 

responses, the accuracy and completeness of disclosures 
and the timely correction of deficiencies;

  Periodic reporting of the risk portfolio to the Statutory 

Audit Committee and the Board of Directors.

56

85

4

11, 77

61, 69, 71

11, 74

204

GRI CONTENT INDEXCOPEL 2021 INTEGRATED REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
GRI Standards

Dissemination

Observations

Report page

Omission

GOVERNANCE

GRI 102-18

Governance structure

GRI 102-19

Delegation of authority

GRI 102: General 
Contents 2016

GRI 102-20

Executive-level responsibility for 
economic, environmental, and social 
issues

GRI 102-21

Stakeholder consultation on economic, 
environmental, and social issues

As established by Art. 28 of Copel’s Bylaws (Holding), it 
is CAD’s responsibility to provide the Company’s general 
direction, including defining objectives and priorities 
in meeting public policies compatible with the area of 
operation and the corporate purpose, seeking sustainable 
development, in addition to approving and monitoring 
general policies. The Statutory Committee for Sustainable 
Development has the purpose of advising CAD in proposing 
guidelines, policies and main topics related to people 
management and Environmental, Social and Governance 
(ESG), just as the Investment and Innovation Committee has 
the purpose of evaluating and issuing a recommendation 
on the Company’s investment plans. The competence to 
resolve on economic, environmental, and social matters 
is defined by the Company’s Bylaws and detailed in the 
Internal Regulations of the Gathered Board of Directors. The 
competencies of the subordinate areas of each executive 
board are established in Organizational Standards (NOC) and 
in Competence Levels (NCO).

According to Copel’s Bylaws, the Chief Executive Officer and 
the Executive Board together are responsible for economic, 
social, environmental, climate change and corporate 
governance issues. See articles 34 (items I, III and IV) and 
42 (item I) of the document. The first is related, according to 
the Board’s Internal Regulations, to the Legal and Institutional 
Relations Director (Article 5), the Finance and Investor 
Relations Director (Article 4) and the Governance, Risk and 
Compliance Director (Article 7 ). All report to the Chief 
Executive Officer, the Gathered Executive Board, and CAD.
The aforementioned documents are available on the 
Company’s website.

 64

 9

205

GRI CONTENT INDEXCOPEL 2021 INTEGRATED REPORT 
 
 
 
 
 
 
 
GRI Standards

Dissemination

Observations

Report page

Omission

GRI 102-22

Composition of the highest governance 
body and its committees

GRI 102-23

Chairman of the highest governance 
body

GRI 102-24

Appointment and selection for the 
highest governance body

GRI 102-25

Conflicts of interest

The positions of Chairman of the Board of Directors and Chief 
Executive Officer or main executive of the Company cannot 
be accumulated by the same person, as established in § 6 of 
Art. 17 of Copel’s Bylaws.

GRI 102: General 
Contents 2016

GRI 102-26

Role of the highest governance body in 
defining purpose, values, and strategy

The attributions of the Board of Directors in the development, 
approval and updating of purpose, mission statement, vision 
and values, and definition of strategies, policies and goals 
related to economic, environmental, and social issues of the 
organization are provided for in Art. 28th of Copel’s Bylaws 
and in Art. 10 of its Internal Regulations.

GRI 102-27

Knowledge and development of the 
highest governance body

GRI 102-28

Performance assessment of the highest 
governance body

GRI 102-29

Identification and management of 
economic, environmental, and social 
impacts

GRI 102-30

Effectiveness of risk management 
processes

64

65

70

68

66

 9

 25

206

GRI CONTENT INDEXCOPEL 2021 INTEGRATED REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GRI Standards

Dissemination

Observations

Report page

Omission

GRI 102-31

Assessment of economic, 
environmental, and social issues

GRI 102: General 
Contents 2016

Copel adopts an annual calendar of meetings and ordinary 
assemblies of the governance bodies during which economic, 
environmental, and social issues are evaluated and resolved, as 
well as their impacts, risks, and opportunities, as established in 
Copel’s Bylaws and Internal Regulations of the governing bodies. 
Some subjects have a pre-defined agenda, in accordance with 
applicable legislation, in particular regulatory issues and those 
associated with the Instructions of the Securities and Exchange 
Commission, which determine the obligation of monitoring and 
rendering of accounts, such as: approval of the Annual Letter 
of Public Policies and Corporate Governance, Reference Form, 
Governance Report, Sustainability Report (Integrated Report), 
other corporate reports and risk and impact monitoring reports. 
Governance bodies also hold extraordinary meetings.

The Company also has a Sustainable Development Committee, 
which is an independent statutory body, of an advisory and 
permanent nature, providing advice to the Board of Directors on 
issues related to people management and environmental, social 
and governance (ESG) aspects.

GRI 102-32

Role of the highest governance body in 
the preparation of sustainability reports

The role of the Board of Directors in the preparation of 
sustainability reports is described in article 13 of Copel’s 
Bylaws, item XXIV, according to which the body must 
approve the document. The CAD also annually approves the 
materiality matrix on which the report’s content is based.

207

GRI CONTENT INDEXCOPEL 2021 INTEGRATED REPORT 
 
 
 
GRI Standards

Dissemination

Observations

Report page

Omission

GRI 102: General 
Contents 2016

GRI 102-33

Communicating critical concerns

In 2021, Copel monitored, through its Corporate Risk 
Management methodology, the process of identifying 
adverse events with the Strategic Planning review process, 
a work carried out by the Governance, Risk and Compliance 
Department. This procedure allowed a comprehensive view of 
how the risks and critical concerns can impact the strategic 
objectives defined by the Company.

The work was carried out in conjunction with the Company’s 
Superintendencies and Boards of Directors, based on the 
Three Lines Model, prepared by the IIA (Institute of Internal 
Auditors), which helps organizations to identify structures and 
processes that best assist in achieving the objectives, aiming 
to contribute for strong governance and risk management. 
Being the 1st line formed by the Executive Boards, 
superintendents, and managers of the areas, in addition to the 
managers of projects and processes. This line is responsible 
for identifying and assessing risks and routinely conducting 
control procedures in order to mitigate the vulnerabilities of its 
activities. Tier 2 provides risk management, internal controls, 
and compliance frameworks, assisting Tier 1 in developing 
effective processes and controls.

The Governance, Risk and Compliance Department operates 
in the 2nd line. And the 3rd tier, comprising Internal Audit, 
carries out independent assessments of the effectiveness 
of governance, risk management and internal controls, 
including how AI and 2nd tier achieve risk management and 
control objectives. In accordance with the Company’s Risk 
Management Policy, during 2021, periodic reports were made 
of the risk portfolio and the respective mitigation plans to 
Senior Management (quarterly for analysis by the CAE Audit 
Committee, CF Fiscal Council, and every six months to the 
analysis of the CAD Board of Directors). This same procedure 
is also planned for the year 2022. Therefore, Copel’s strategic 
risk management process has been continuously improved, 
in line with the best market practices and in compliance with 
current legislation.

208

GRI CONTENT INDEXCOPEL 2021 INTEGRATED REPORT 
 
GRI Standards

Dissemination

Observations

Report page

Omission

GRI 102-34

Nature and total number of critical 
concerns

GRI 102-35

Remuneration policies

GRI 102-36

Process for determining compensation

GRI 102-37

Stakeholder involvement in 
compensation processes

The only stakeholder involved in the compensation process is 
the government of the State of Paraná, through the Control 
Council of State Companies (CCEE).

77, 78, 80

66

66

66

GRI 102: General 
Contents 2016

GRI 102-38

Proportion between total annual 
remuneration

GRI 102-39

Percentage increase in total annual 
compensation

STAKEHOLDER ENGAGEMENT

GRI 102-40

List of stakeholder groups engaged by 
the organization

In 2021, salaries were increased through monetary correction 
approved in the Collective Bargaining Agreement. The ratio 
between the total annual compensation of the highest-paid 
individual and the annual average of Copel’s employees was 
5.43%. In 2020, the value was 7.34%.

In 2021, salaries were increased through monetary correction 
approved in the Collective Bargaining Agreement. The percentage 
increase in the remuneration of the highest paid individual and in 
the total annual average remuneration was the same.

11

GRI 102-41

Collective bargaining agreements

100% of Copel’s own employees are covered by collective 
bargaining agreements.

GRI 102-42

Basis for identifying and selecting 
stakeholders to engage with

GRI 102-43

Approach adopted for stakeholder 
engagement

GRI 102-44

Main themes and concerns raised with 
stakeholders

117, 118, 203

117

74, 118, 140

11, 12, 13, 14

209

GRI CONTENT INDEXCOPEL 2021 INTEGRATED REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GRI Standards

Dissemination

Observations

Report page

Omission

REPORTING PRACTICES

GRI 102-45

Entities included in the consolidated 
financial statements

The entities included in the Financial Statements are Copel 
Holding, its Wholly Owned Subsidiaries, and Subsidiaries.

GRI 102-46

Definition of report content and limits 
of each material topic

GRI 102-47

List of material topics

GRI 102: General 
Contents 2016

GRI 102-48

Information reformulations

In 2021 there were no reformulations of information.

GRI 102-49

Period covered by the report

GRI 102-50

Previous report date

GRI 102-51

Reporting cycle

The 2020 Copel Integrated Report was filed with the 
Securities and Exchange Commission (CVM) on 05/24/2021.

GRI 102-52

Contact details regarding the report

Annual

GRI 102-53

"According" option chosen by the 
organization

relato.integrado@copel.com

GRI 102-54

Content Summary GRI Standards

This report has been prepared in accordance with the GRI 
Standards: Essential option.

GRI 102-55

Content Summary GRI Standards

GRI 102-56

External verification

ORGANIZATIONAL PROFILE

Electric Sector 
Disclosures

EU4

Length of overhead and underground 
transmission and distribution lines, 
broken down by regulatory system

The GRI Standards indicators are assured by the independent 
external auditor Deloitte Touche Tohmatsu, as detailed in the 
Assurance section of this document.

11, 12, 13, 14

11, 12, 13, 14

10, 203

7

7

7

8

8

203

 227

 175, 181

210

GRI CONTENT INDEXCOPEL 2021 INTEGRATED REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
GRI Standards

Dissemination

Observations

Report page

Omission

MATERIAL TOPICS

CORPORATE GOVERNANCE RISK MANAGEMENT AND CYBERSECURITY

GRI 103-1

Explanation of material themes and 
their limits

GRI 103: Management 
Approach 2016

GRI 103-2

Management approach and its 
components

GRI 103-3

Assessment of the management approach  

GRI 201: Economic 
Performance 2016

GRI 201-2

Financial implications and other risks 
and opportunities arising from climate 
change

GRI 205-1

Operations subject to risk assessments 
related to corruption

GRI 205: Fight against 
Corruption 2016

GRI 205-2

Communication and training on anti-
corruption policies and procedures

GRI 206: Unfair 
Competition 2016

GRI 205-3

GRI 206-1

Confirmed cases of corruption and 
actions taken

Lawsuits brought by unfair competition, 
trust, and monopoly practices

In 2020, Copel did not identify any lawsuits filed for the 
aforementioned reasons.

GRI 415: Public 
Policies 2016

GRI 415-1

Total value of financial contributions to 
political parties

As a mixed capital company, Copel is legally prohibited from 
making this type of contribution. Art. 31, item III, of Law No. 
9.096, of September 19, 1995, forbids parties to receive, 
directly or indirectly, in any form or pretext, contribution or 
pecuniary assistance or estimable in cash, including through 
advertising of any kind , originating from public entities and 
legal entities of any nature, except for the provisions referred 
to in art. 38 of this Law and those from the Special Fund for 
Campaign Financing.

25, 64

25, 64, 65, 78  

25, 66

11, 114

73

71, 72

73

11

11

GRI 418: Customer 
Privacy 2016

GRI 418-1

Proven complaints regarding breach 
of customer privacy and loss of 
customer data

Copel monitors complaints from customers and regulatory 
bodies about access to personal data, in accordance with 
the General Law for the Protection of Personal Data (LGPD), 
and for reasons of data sensitivity, chooses not to disclose 
them publicly.

11, 78

211

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Omission

GRI 419: 
Socioeconomic 
Compliance 2016

GRI 419-1

Non-compliance with laws and regulations 
in the social and economic area

In 2021, no monetary sanctions and payment of fines related 
to social and economic aspects were identified.

11

OPERATIONAL EFFICIENCY

GRI 103-1

Explanation of material themes and 
their limits

GRI 103: Management 
Approach 2016

GRI 103-2

Management approach and its 
components

GRI 103-3

Assessment of the management 
approach

ORGANIZATIONAL PROFILE

EU2

Net energy production, broken 
down by primary energy source and 
regulatory system

AVAILABILITY AND RELIABILITY

EU6

Availability and reliability of electrical 
power

Electric Sector 
Disclosures

DEMAND MANAGEMENT

EU7

Demand management programs 
including residential, commercial, 
institutional, and industrial programs

EU8 

Research and development

AVAILABILITY AND RELIABILITY

EU10

Planned capacity against projected 
long-term energy demand

18

18

18

 11, 12, 172

 11, 12, 172, 
179, 182

11, 183

11, 12, 162

 11, 84, 173

212

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Observations

Report page

Omission

Electric Sector 
Disclosures

SYSTEM EFFICIENCY

EU11

EU12

ACESS

EU28

EU29

EU30

Average generation efficiency of 
thermal plants by energy sources and 
by regulatory regime

Losses in energy transmission and 
distribution as a percentage of total 
energy

Frequency of power supply 
interruptions

Average duration of power supply 
interruptions

Average plant availability factor, broken 
down by energy source and regulatory 
system

ECONOMIC AND FINANCIAL PERFORMANCE

GRI 103-1

Explanation of material themes and 
their limits

GRI 103: Management 
Approach 2016

GRI 103-2

GRI 103-3

GRI 201-1

GRI 201: Economic 
Performance 2016

GRI 201-3

Management approach and its 
components

Assessment of the management 
approach

Direct economic value generated and 
distributed

Coverage of defined benefit pension 
plan obligations that the organization 
offers

11, 12, 172

12, 179, 182

12, 182

12, 182

12, 172

 15

 15

 15

  11, 199

  11, 150

GRI 201-4

Significant financial assistance received 
from the government

In 2021, Copel received an amount of R$27,058,381.00 in 
tax incentives.

  11

213

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PEOPLE MANAGEMENT AND WORK HEALTH AND SAFETY

GRI 103-1

Explanation of material themes and 
their limits

GRI 103: Management 
Approach 2016

GRI 103-2

Management approach and its 
components

GRI 103-3

Assessment of the management 
approach

GRI 401-1

New employee hires and turnover by 
age group, gender, and region

GRI 401: Employment 
2016

GRI 401-2

Benefits granted to employees

GRI 401-3

Return to work and retention rates after 
maternity/paternity leave

23, 155

23, 155

23, 155

13, 143

147

13, 149

GRI 402: Labor 
Relations 2016

GRI 402-1

Minimum period for notification of 
operational changes

At Copel, there are no established deadlines for 
communicating operational changes. This issue is also not 
provided for in the collective agreement. However, the 
Company maintains a close relationship with employee 
representatives and usually informs them in advance when 
significant operational changes will occur in the organization.

13

214

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Omission

GRI 404-1

Average number of hours of training, by 
employee category and gender

GRI 404: Training and 
Education 2016

GRI 404-2

Competency management and lifelong 
learning programs

GRI 404-3

Percentage of employees receiving 
performance and career development 
reviews

GRI 405-1

Diversity and Equal Opportunity

GRI 405: Diversity  
and Equal 
Opportunities 2016

GRI 405-2

Ratio of base salary and remuneration 
received by women and those 
received by men

13, 154

150, 152

13, 153

66, 67, 141, 
142

Ratio of base salary between women and men:
 Middle Level Professional 100%
 Medium Level Technical Professional 101%
 100% Higher Level Professional 

Annual proportion of remuneration between women and men:
 Middle Level Professional 101%
 Medium Level Technical Professional 104%
 Higher Level Professional 108%

13

Note: there are no women in an operational role at the moment

GRI 406: Non-
Discrimination 2016

GRI 406-1

Total number of incidents of 
discrimination and corrective 
measures taken

 144, 147

GRI 407: Freedom 
of Association and 
Collective Bargaining 
2016

GRI 407-1

Cases in which freedom of 
association and collective bargaining 
may be violated

There is a risk of freedom of association and collective 
bargaining violation in contracts with the assignment of 
outsourced labor. To mitigate this risk, the Company requires 
specific items from suppliers in the notices and contracts, 
which guarantee full compliance with the specific legislation 
in force. In case of violation of these provisions, the Company 
applies the applicable penalties, the biggest of which is the 
contractual termination.

215

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Electric Sector 
Disclosures

EMPLOYMENT

EU14

Availability of skilled labor

EU15

EU16

EU18

Percentage of employees who can 
retire in the next 5 and 10 years, 
broken down by occupational category 
and region

Health and safety of employees, 
contractors, and subcontractors

Percentage of contracted and 
subcontracted workers who have 
undergone relevant health and  
safety training

OCCUPATIONAL HEALTH AND SAFETY

GRI 403: Occupational 
Health and Safety 
2018

GRI 403-1

Occupational health and safety 
management system

GRI 403-2

Hazard identification, risk assessment 
and incident investigation

GRI 403-3

Occupational health services

GRI 403-4

Participation, consultation, and 
communication of workers on 
occupational health and safety

GRI 403-5

Training of workers in occupational 
health and safety

GRI 403-6

Promotion of worker's health

151

150

155

155, 160

155

155

155

155

155

156

216

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GRI 403-7

Prevention and mitigation of impacts on 
occupational health and safety directly 
linked by commercial relationships

GRI 403-8

Workers covered by an occupational 
health and safety management system

GRI 403-9

Work-related injuries

GRI 403: Occupational 
Health and Safety 
2018

GRI 403-10

Work-related health problems

In 2021, there were no recordable occupational diseases or 
fatalities resulting from work-related illnesses.

ENVIRONMENTAL MANAGEMENT AND ACTIONS AGAINST CLIMATE CHANGE

GRI 103-1

Explanation of material themes and 
their limits

GRI 103: Management 
Approach 2016

GRI 103-2

GRI 103-3

GRI 301-1

GRI 301: Materials 
2016

Management approach and its 
components

Assessment of the management 
approach

Materials used, broken down by weight 
or volume

155

155

160

20

20

20

96

GRI 301-2

Percentage of materials used from 
recycling

Copel and its wholly owned subsidiaries do not use recyclable 
materials in their operations.

96

GRI 302: Energy 2016

GRI 302-1

Energy consumption within the 
organization

89

GRI 302-2

Energy consumption outside the 
organization

Copel does not manage energy consumption outside its 
organizational boundaries.

217

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Observations

Report page

Omission

Copel Distribuição: 
  Gasoline - An energy value of 10,400 kcal/kg and a density 
of 0.742 kg/L was assumed - It was considered that the 
recorded amount of gasoline consumed in liters contained 
27% of anhydrous ethanol, in which, for this, an energy 
value of 6,750 kcal/kg and density of 0.791 kg/L was 
assumed.

  Diesel - An energy value of 10,100 kcal/kg and a density 
of 0.840 kg/L was assumed - It was considered that the 
recorded amount of diesel consumed in liters contained 12% 
of biodiesel, in which, for this, an energy value of 9,000 
kcal/kg and density of 0.880 kg/L was assumed.

  Ethanol - Considered hydrated ethanol. An energy value of 
6,300 kcal/kg and a density of 0.809 kg/L were assumed.

  Electricity - It was assumed that 1 kWh is equivalent to 

3,600 kJ

  Aviation kerosene: Copel sold its aircraft in 2020.

GRI 302: Energy 2016

GRI 302-3

Energy intensity

91 

CTE:
For gasoline and diesel, the conversion of 28.99 Mj/liter of 
gasoline and 36 Mj/liter of diesel S10 was used. For ethanol, 
the conversion of 20.09 Mj/liter of ethanol was used.

Copel Geração e Transmissão: 
To calculate fuel consumption, the following proportion 
was considered: Gasoline with 27% ethanol and Diesel 
with 12% biodiesel. Electricity consumption includes: Copel 
Geração e Transmissão administrative units, Copel Geração e 
Transmissão substation and the plants’ own consumption. For 
energy sold and the plants’ own consumption, the following 
were considered: CCEAL ,CCEARs and CER of SPEs: BRISA I 
Complex, BRISA II Complex, SÃO BENTO Complex,
CUTIA Complex, CUTIA Complex, BENTO MIGUEL Complex, 
FDA (Foz do Areia), Bela Vista and Vilas.

GRI 302-4

Reduction of energy consumption

GRI 302-5

Reductions in energy requirements for 
products and services

Does not apply to Copel

88, 93

94

218

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GRI 303-1

GRI 303-2

Interactions with water as a shared 
resource

Management of water discharge 
impacts

GRI 303-3

Water catchment

GRI 303-4

Water disposal

GRI 303: Water  
and Effluents 2018

GRI 303-5

Water consumption

GRI 305-1

GRI 305-2

GRI 305-3

GRI 305-4

Direct Emissions of Greenhouse Gases 
(GHG) - SCOPE 1

Indirect Emissions of Greenhouse 
Gases (GHG) - SCOPE 2

Other indirect greenhouse gas (GHG) 
emissions - SCOPE 3

Intensity of Greenhouse Gases (GHG) 
emissions

Copel's operational activities have non-consultative use of 
water, and all water withdrawn returns to its water body 
in the same quality and quantity. For administrative use, 
from third-party funding, Copel adopts as a standard the 
consumption of 20%, and the disposal of 80%, of the 
total withdrawn. Thus, in 2021, 95.29 megaliters were 
withdrawn from third-party capture, of which 19.06 mega 
liters were consumed.

GRI 305: 2016 
Emissions

GRI 305-5

Reduction of Greenhouse Gases (GHG) 
emissions

The total reduction in greenhouse gas emissions by Copel in 
2021 was 17,701.6720 tCO2e.

GRI 305-6

Emissions of substances that deplete 
the ozone layer (ODS)

Copel does not control this indicator.

GRI 305-7

NOx, SOx, and other significant air 
emissions

The Figueira Thermoelectric Power Plant has been in the 
process of modernization since 2017, not generating ash-type 
waste, and not emitting particulates, NOx, and SOx, since 
then. The other subsidiaries and Copel (Holding) do not have 
operational activities that result in atmospheric emissions.

95

94

95

 95

112

112

112

112

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GRI 306-1

Waste generation and significant 
waste-related impacts

GRI 306-2

Management of significant waste-
related impacts

GRI 306: Waste 2020

GRI 306-3

Generated waste

GRI 306-4

Waste not intended for final disposal

GRI 306-5

Waste not intended for final disposal

GRI 308-1

New suppliers selected based on 
environmental criteria

GRI 308-2

Negative environmental impacts in the 
supply chain and measures taken

GRI 304-1

Owned, leased, or managed 
operating units within or adjacent to 
environmental protection areas and 
areas of high biodiversity value located 
outside environmental protection areas

GRI 304-2

Significant impacts of activities, 
products, and services on biodiversity

GRI 304-3

Habitats protected or restored

GRI 308: 
Environmental 
Assessment of 
Suppliers 2016

GRI 304:
Biodiversity 2016

Copel carries out an assessment of suppliers that have 
negative impacts. Practices can be carried out by verifying 
contractual compliance related to environmental aspects, 
or by evaluating suppliers for environmental criteria, such 
as greenhouse gas emissions. Copel’s critical supplier 
identification methodology is being updated.

97

97

97

98

99

 123, 124

110 

100, 101, 103  

 108

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GRI 304:
Biodiversity 2016

GRI 304-4

Species included on the IUCN Red 
List and national conservation lists 
with habitats in areas affected by the 
organization’s operations

Electric Sector 
Disclosures

GRI 307: 
Environmental 
Compliance 2016

BIODIVERSITY

EU13

Biodiversity of offset areas compared 
to biodiversity of affected areas

GRI 307-1

Non-compliance with environmental 
laws and/or regulations

In 2021, no monetary sanctions and payment of fines related 
to environmental aspects were identified.

  110

 107

32

32

32

 121

CUSTOMER SATISFACTION

GRI 103-1

Explanation of material themes and 
their limits

GRI 103: Management 
Approach 2016

GRI 103-2

Management approach and its 
components

Electric Sector 
Disclosures

GRI 103-3

Assessment of the management 
approach

ORGANIZATIONAL PROFILE

EU3

ACCESS

EU23

EU26

Number of residential, industrial, 
institutional, and commercial 
consumer units

Programs, including those in partnership 
with the government, to improve or 
maintain access to electricity services 
and customer support

Percentage of population not served in 
licensed distribution or service areas

According to Order 2344 and Attachment I of Aneel of July 
17, 2012, Copel concluded the Universalization Plan in urban 
and rural areas, respectively, in 2006 and 2010.

173, 180, 184  

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Observations

Report page

Omission

EU27

Number of non-payment residential 
disconnections, broken down by 
disconnection duration and regulatory 
regime

Electric Sector 
Disclosures

INFORMATION PROVISION

EU24

Practices to address barriers related 
to language, culture, low literacy, 
and disability by safely accessing 
and using electricity services and 
customer support

SOCIAL RESPONSABILITY

GRI 103-1

Explanation of material themes and 
their limits

GRI 103: Management 
Approach 2016

GRI 103-2

GRI 103-3

Management approach and its 
components

Assessment of the management 
approach

GRI 202: Market 
Presence 2016

GRI 203: Indirect 
Economic Impacts 
2016

GRI 202-1

Variation in the lowest wage, broken 
down by gender, compared to the local 
minimum wage

GRI 202-2

GRI 203-1

GRI 203-2

Proportion of senior executives hired 
from the local community

Investments in infrastructure and 
services offered

Significant indirect economic impacts, 
including the extent of impacts

 121

 122

30

30

30

The ratio of the lowest wage paid to women in relation to the 
minimum wage is 1.98.

Note: there is no variation between the lowest salary paid to men or women. 
There is no variation between the lowest wages paid to men and women. 
Employees working four or six hours a day were not considered. Copel does 
not have information on the salaries paid to outsourced employees.

147

The Company’s operations are located in Brazil, and all of the 
Company’s officers are Brazilian. The Company does not have 
directors of operating units in its structure.

GRI 204: Purchasing 
Practices 2016

GRI 204-1

Proportion of expenses on local 
suppliers at key operating units

Copel adopts practices of differentiated and favored treatment 
for Micro and Small Businesses (ME and EPP), provided for 
in Federal Law 147/2014, enabling the participation of these 
suppliers in the contracting processes.

127

133, 183

222

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Observations

Report page

Omission

GRI 408: Child Labor 
2016

GRI 408-1

Operations and suppliers with risk of 
incidents of child labor

GRI 409: Forced or 
Slave-like Labor 2016

GRI 409-1

Operations and suppliers with risk of 
incidents of slave labor

GRI 411: Rights of 
Indigenous Peoples 
2016

GRI 411-1

Cases of violation of the rights of 
indigenous peoples

 123, 124

 124

137 

GRI 412-1

Operations subject to human rights 
analysis or assessment

Copel does not have a formalized human rights due diligence 
process, which is being prepared.

However, the Company carries out procedures for evaluating 
and monitoring occupational health and safety practices 
and respect for diversity, both in its operations and in its 
suppliers.

126

GRI 412: Human 
Rights Assessment 
2016

GRI 412-2

Employee training in human rights 
policies or procedures

GRI 412-3

Significant investment agreements and 
contracts that include human rights 
clauses or that have undergone a 
human rights review

123

130, 137

223

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Dissemination

Observations

Report page

Omission

GRI 413-1

Community engagement programs, 
impact assessments and/or local 
development

Details on the programs carried out by Copel DIS and  
Copel GeT can be found in the sustainability reports of  
these subsidiaries.

GRI 413: Local 
Communities 2016

GRI 413-2

Operations with negative impacts on 
local communities

Negative impacts occur within the scope of Copel GeT and 
Copel DIS. The main negative impacts resulting from Copel 
GeT’s operations are: pressure for urban infrastructure and 
public services resulting from the demographic and urban 
increase during construction; interference in economic 
activities related to the use of natural resources and/or linked 
to the polygon of the properties affected by the projects; 
compulsory displacement of populations and changes in their 
ways of life due to changes in economic production, local 
ties and social organizations; risks of economic downturn 
and population depletion in the municipalities after the works 
are completed; and nuisances to populations neighboring 
the facilities resulting from greater circulation of people and 
vehicles, emission of typical noise from equipment. The main 
impacts of Copel DIS are: generation of waste and dust; 
increased noise and vibration levels; visual impact/alteration 
of the natural landscape due to vegetation suppression; 
limitation in land use and occupation; and interference in the 
daily life of the surrounding communities. The most significant 
socio-environmental impacts of the distribution networks 
(low voltage and 13.8 and 34.5 kV) are accidents with third 
parties, the management of vegetation under the networks and 
interference in the urban landscape. For more details, see the 
subsidiaries’ socio-environmental reports on copel.com.

GRI 414: Social 
Assessment of 
Suppliers 2016

GRI 414-1

New suppliers selected based on social 
criteria

 123, 124

224

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Observations

Report page

Omission

GRI 414-2

Negative social impacts on the supply 
chain and measures taken

LOCAL COMMUNITIES

Electric Sector 
Disclosures

EU19

Stakeholder participation in decision-
making processes

EU20

EU22

Approach to managing displacement 
impacts.

Number of physically and economically 
displaced persons and compensation by 
type of project

Copel carries out an assessment of suppliers that have 
negative impacts. Practices can be carried out by verifying 
contractual compliance related to social aspects, or by 
evaluating suppliers for social criteria, such as management 
and labor practices, occupational health and safety, and 
social responsibility. Copel’s critical supplier identification 
methodology is being updated.

Copel follows the socio-environmental legislation in force 
(Municipal, State and Federal), and the specific criteria of 
each body responsible for the implementation and operation 
licensing process in its projects. These legal provisions require 
consultation with the community directly affected by the 
enterprise, as part of the preparation of socio-environmental 
studies. The relationship is carried out through different types 
of communication channels, which aim to explain the impacts 
of the projects on the community and the environment, and to 
collect information on compensatory and mitigating measures, 
which are duly documented in the licensing processes. Several 
bodies and entities participate in the licensing processes, such 
as the Water and Land Institute (IAT), the Brazilian Institute 
for the Environment and Natural Resources (Ibama), the Chico 
Mendes Institute for Biodiversity Conservation (ICMbio), the 
National Historical and Artistic Heritage Institute (IPHAN), 
National Indian Foundation (Funai), regulatory agencies, city 
halls, environmental secretariats, sector agents, etc. Organized 
civil society is represented by unions, community associations, 
social movements, NGOs, etc.

84 

 135

 135

225

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Report page

Omission

CONTINGENCY PLANS AND RESPONSE TO DISASTERS AND EMERGENCIES

EU21

Contingency planning measures, 
disaster/emergency management plan 
and training programs and recovery/
restoration plans

Copel has an Emergency Action Plan (PAE) for accidents 
involving hazardous substances for substation and 
warehouse units, or in the event of a transport accident. 
The team is trained to perform the service, which also has a 
specialized outsourced company to support the service.

Electric Sector 
Disclosures

CUSTOMER HEALTH AND SAFETY

EU25

Number of injuries and fatalities to 
the public involving company assets, 
including legal judgments, settlements, 
and illness legal backlog cases

ENERGY SECTOR TRANSFORMATION

Electric Sector 
Disclosures

EU1

EU2

EU12

Installed capacity, broken down by 
primary energy source and regulatory 
system

Net energy production, broken down by 
primary energy source and regulatory 
system

Losses in energy transmission and 
distribution as a percentage of total 
energy

 134

 168

172

179, 182

226

GRI CONTENT INDEXCOPEL 2021 INTEGRATED REPORT 
 
 
 
 
 
Assurance

Companhia Paranaense de Energia – Copel 
Independent Auditor’s Limited Assurance  
Report on Non-financial Information  
Included in the 2021 Integrated Reporting

Our limited assurance scope does not comprise prior-period information 
or any other information disclosed in conjunction with the Integrated 
Reporting, including any embedded images, audio files or videos.

Deloitte Touche Tohmatsu Auditores Independentes Ltda.

Management’s responsibilities

INDEPENDENT AUDITOR’S LIMITED ASSURANCE REPORT  
ON NON-FINANCIAL INFORMATION INCLUDED IN THE 2021 
INTEGRATED REPORTING

To the Management and Shareholders of 
Companhia Paranaense de Energia - Copel

Introduction

The Company’s Management is responsible for:

• Selecting and setting appropriate criteria to prepare the information 

included in the Integrated Reporting;

• Preparing the information in accordance with the criteria and 

guidelines set out in the Global Reporting Initiative (GRI Standards) 
and OCPC 09 - Integrated Reporting, correlated with the Basic 
Conceptual Framework for Integrated Reporting, developed by the 
International Integrated Reporting Council (IIRC);

We have been engaged by Companhia Paranaense de Energia - Copel 
(“Company”) to submit our limited assurance report on the non-financial 
information included in the Company’s 2021 Integrated Reporting, 
related to the year ended December 31, 2021.

• Designing, implementing and maintaining internal controls over 

relevant information for the preparation of the information included 
in the Integrated Reporting, that is free from material misstatement, 
whether due to fraud or error.

227

ASSURANCECOPEL 2021 INTEGRATED REPORTAuditor’s responsibility

Our responsibility is to express a conclusion on the non-financial 
information included in the 2021 Integrated Reporting, based on 
our limited assurance engagement conducted in accordance with 
Technical Communication (CTO) No. 07 - 2022, issued by the Federal 
Accounting Council (“CFC”), and based on Brazilian standard NBC-
TO-3000 - Assurance Engagements other than Audits or Reviews, 
issued by the CFC, which is equivalent to the international standard 
ISAE 3000 - Assurance Engagements other than Audits or Reviews of 
Historical Financial Information, issued by the International Auditing 
and Assurance Standards Board (IAASB). Those standards require 
that we comply with ethical and independence requirements and 
other related responsibilities, including as regards the adoption of 
the Brazilian Quality Control Standard (NBC PA 01) and, therefore, 
the implementation of a comprehensive quality control system, 
including documented policies and procedures on the compliance with 
ethical requirements, professional standards and applicable legal and 
regulatory requirements. 

In addition, those standards require that the work be planned 
and performed to obtain limited assurance that the non-financial 
information included in the 2021 Integrated Reporting, taken as a 
whole, is free from material misstatement. 

as well as applying analytical procedures to obtain evidence that 
enables us to reach a limited assurance conclusion on the information 
taken as a whole. A limited assurance engagement also requires the 
performance of additional procedures when the independent auditor 
becomes aware of matters that cause the auditor to believe that the 
information included in the Integrated Reporting, taken as a whole, 
might present material misstatements.

The procedures selected were based on our understanding of the 
aspects related to the compilation, materiality and presentation of 
the information included in the 2021 Integrated Reporting, and other 
circumstances of the engagement and our consideration of the areas 
and processes concerning the material information disclosed in the 
2021 Integrated Reporting, in which material misstatements might 
exist. The procedures comprised, among others:

a)  Planning the work, considering the relevance, the volume of 
quantitative and qualitative information and the operating 
and internal control systems that were used to prepare the 
information included in the 2021 Integrated Reporting;

b)  Understanding the calculation methodology and the procedures 
adopted for the compilation of indicators through inquiries with 
the managers responsible for the preparation of the information; 

A limited assurance engagement conducted in accordance with 
Brazilian standard NBC-TO-3000 (ISAE 3000) consists mainly of 
making inquiries of Management and other professionals of the 
Company involved in the preparation of the non-financial information, 

c)  Applying analytical procedures to quantitative information 

and making inquiries about the qualitative information and its 
correlation with the indicators disclosed in the information 
included in the 2021 Integrated Reporting; and

228

ASSURANCECOPEL 2021 INTEGRATED REPORTd)  For cases in which non-financial data is correlated to financial 

indicators, comparing such indicators with the financial statements 
and/or accounting records. 

The limited assurance engagement also included the compliance with 
the guidelines and criteria of the GRI Standards reporting framework, 
applied in the preparation of the information included in the 2021 
Integrated Reporting.

We believe that the evidence we have obtained is sufficient and 
appropriate to provide a basis for our limited assurance conclusion.

Scope and limitations

The procedures performed in a limited assurance engagement vary in 
nature and timing from, and are less in scope than for, a reasonable 
assurance engagement. Consequently, the level of assurance obtained 
in a limited assurance engagement is substantially lower than the 
assurance that would have been obtained had a reasonable assurance 
engagement been performed. Had we performed a reasonable 
assurance engagement, other matters and misstatements that might 
exist in the information included in the 2021 Integrated Reporting 
might have been identified. Accordingly, we do not express an opinion 
on this information.

Non-financial data are subject to more inherent limitations than 
financial data, due to the nature and diversity of the methods used to 

determine, calculate or estimate such data. Qualitative interpretations 
on materiality, relevance and accuracy of the data are subject to 
individual assumptions and judgments. In addition, we have not 
performed any work related to data disclosed for prior periods or future 
projections and goals.

The sustainability indicators have been prepared and presented 
pursuant to the criteria set out in GRI Standards and, therefore, are not 
intended to ensure compliance with social, economic, environmental 
or engineering laws and regulations. However, the aforementioned 
standards provide for the presentation and disclosure of possible 
non-compliance with such regulations when sanctions or significant 
fines are applied. Our limited assurance report should be read and 
understood in this context, which is inherent in the criteria selected 
(GRI Standards).

Emphasis of matter

Assumptions adopted for the preparation of the 2021 Integrated 
Reporting 

In accordance with the GRI Standards, the Company represents 
hereby that it “complies” with the “Core/Essential” specifications in 
its Integrated Reporting for the year ended December 31, 2021, which 
reports the essential performance indicators and the power sector 
supplement indicators available in G4 version.

229

ASSURANCECOPEL 2021 INTEGRATED REPORTConclusion

Based on the procedures performed, which are described herein, and on the evidence we have obtained, nothing has come to our attention that 
causes us to believe that the non-financial information, included in the Integrated Reporting of the Company for the year ended December 31, 
2021, was not prepared, in all material respects, in accordance with the criteria and guidelines set out in the Global Reporting Initiative (GRI 
Standards) and OCPC 09 - Integrated Reporting.

Curitiba, June 15, 2022 

DELOITTE TOUCHE TOHMATSU 
Auditores Independentes
CRC nº 2 SP 011609/0-8 “F” PR

Jonas Dal Ponte
Engagement Partner
CRC nº 1 RS 058908/O-1

230

ASSURANCECOPEL 2021 INTEGRATED REPORTANNEXES 

Global Compact
GRI Annexes
Credits

Global Compact

Copel reaffirms its commitment 
to the United Nations Global 
Compact and the Sustainable 
Development Goals (SDGs), in 
line with its purpose of advancing 
in the market in a sustainable 
manner, prioritizing the principles 
that guide the Company’s 
mission, vision and values.

In this sense, it presents as an 
attachment to this publication, 
the Communication on Progress 
(COP), in which it specifies the 
initiatives developed to implement 
the principles of the Pact and 
the SDGs in its operations. 
Throughout this Integrated 
Report, the results of these 
initiatives and the progress of the 
signed commitments can be seen. 
Such information can be found in 
Copel’s GRI disclosure reports.

Global Compact Principles

1. RESPECT 
and support 
internationally 
acknowledged human 
rights in the area of 
influence.

2. ENSURE 
the non-participation 
of the company in 
violations of human 
rights.

3. SUPPORT 
the freedom of 
association and 
recognize the right to 
collective bargaining.

4. ELIMINATE 
all forms 
of forced or 
compulsory work.

5. ERADICATE 
all forms of child 
labor from the 
production chain.

6. STIMULATE 
practices that  
eliminate any type of 
discrimination at work.

7. ASSUME 
practices that 
adopt preventive, 
responsible and 
proactive approaches 
to environmental 
challenges.

8. DEVELOP 
initiatives and 
practices to promote 
and disseminate 
socio-environmental 
responsibility.

9. ENCOURAGE 
the development 
and discussion 
of responsible 
environmental 
technologies.

10. FIGHT 
against corruption 
in all its forms, 
including extortion and 
bribery.

232

ANNEXESCOPEL 2021 INTEGRATED REPORTEnsure reliable, sustainable, 
modern access to energy, at an 
affordable price to all.

Take urgent measures to fight
climate change and their impacts.

Sustainable Development Goals

Eliminate poverty in
all its forms, everywhere.

Eliminate hunger, achieve
food safety, improve nutrition 
and promote sustainable 
agriculture.

Ensure healthy life and promote
the well-being for all, in all ages.

Ensure inclusive and equitable 
education, with quality, and 
promote learning opportunities in 
life for all.

Promote sustained, inclusive
and sustainable economic growth,
full and productive employment
and decent work to all.

Build resilient infrastructures,
promote inclusive and  
sustainable industrialization  
and foment innovation.

Reduce inequality within
countries and among them.

Achieve gender equity and
empower all women and girls.

Make cities and human settlements
inclusive, resilient and sustainable.

Ensure water availability
and sustainable management
and sanitation to all.

Ensure sustainable production
and consumption standards.

Conserve and promote the 
sustainable use of oceans, seas,  
and marine resources for  
sustainable development.

Protect, recover and promote 
the sustainable use of terrestrial 
ecosystems, sustainably manage 
forests, fight desertification, stop 
and reverse the earth’s degradation 
and stop losses.

Promote peaceful and inclusive 
societies for sustainable 
development, provide access to 
justice for all and build effective, 
responsible and inclusive institutions
at all levels.

Strengthen the means of 
implementation and revitalize  
the global partnership for  
sustainable development.

233

ANNEXESCOPEL 2021 INTEGRATED REPORTGRI ANNEXES

Projects / Programs / Management Systems / Participations and Policies

Policies and Management Systems

Adherence to voluntary commitments in an effort to promote sustainability, 
ethical conduct, and best corporate governance practices: Global Compact; 
Business Pact for Integrity and against Corruption and Principles for 
Sustainable Executive Education (PRME).

1 a 10

 Principles and Objectives to which they Respond

Global Compact

SDGs

16,17

Start

End

Diversos

Continuous

Management for the Supply Chain Sustainability: aims to contribute to the 
development of suppliers, establishing parameters linked to sustainability, 
proposing actions that promote and strengthen good practices throughout 
the supply chain.

1 a 10

8, 16

2008

Continuous

Nossa Energia Program: links obtaining new opportunities in terms of career, 
compensation, and personal development to performance.

6

Generation from renewable sources: strategic and sustainability guidelines 
adopted for the generation business.

Ethical Guidance Council: appreciates and issues guidance in processes 
related to ethical conduct in the Company.

Commission for the Analysis of Moral Harassment Complaints: responsible 
for analyzing moral harassment complaints in the Company, placing 
Copel as a pioneer company in the country in the implementation of a 
preventive process that guarantees humane and healthy practices in people 
management.

 7, 8, 9

1 a 10

1 a 10

Integrity Program and Compliance Portal: a set of internal mechanisms and 
procedures for integrity, auditing, and incentives to report irregularities 
and the effective application of codes of ethics and conduct, policies, and 
guidelines in order to detect and remedy deviations, fraud, irregularities, 
and unlawful acts committed against the public, national or foreign 
administration.

Copel's Transparency Portal: its purpose is to make information available in 
compliance with federal and state legislation.

10

10

8

2013

Continuous

 7, 9, 17 

Diversos

Continuous

 8, 16

2003

Continuous

 8, 16

2009

Continuous

16

16

2015

Continuous

2014

Continuous

234

ANNEXESCOPEL 2021 INTEGRATED REPORTPolicies and Management Systems

Diversity Program: aims to sensitize and mobilize the workforce with a view 
to promoting equal rights, opportunities, and recognition for all, as well as 
promoting and supporting internal actions aligned with public policies and 
movements focused on diversity.

Internal Socio-environmental Commissions - CISAS: act as multipliers of 
sustainability concepts, enabling the identification of problematic situations 
in the socio-environmental aspect, strengthening the relationship with 
stakeholders.

Copel Corporate University - UniCopel: implementation of Educational 
Planning and management of Leadership Development, Postgraduate (lato 
and stricto sensu) and Languages Programs.

Corporate Climate Change Management Program: its objective is to discuss 
and decide on actions related to the study of climate change effects, as 
well as to monitor the actions resulting from the implementation of Copel’s 
Climate Change Policy and the voluntary commitments assumed.

INOV+ GeT Program: innovation promotion program started in 2015 to 
publicize and recognize innovative initiatives. In 2019, the initiative was 
restructured, with a permanent platform for receiving innovation proposals 
that generate value and bring improvements in management.

 Principles and Objectives to which they Respond

Global Compact

SDGs

Start

End

1, 2, 6

4, 5, 8, 10, 16

2014

Continuous

1, 2, 7, 8, 9

12,13

2012

Continuous

4,8

2007

Continuous

1, 2, 7, 8, 9

11, 12, 13, 17

2011

Continuous

1,8,9

9

2015

Continuous

Support for Public Policies and Management Improvement

Participation in the Brazilian Committee of the Global Compact and the 
National SDG Movement Nós Podemos Paraná

WG CLIMA - Working group that discusses climate change (including 
mitigation and adaptation) in the Municipality of Curitiba.

Sustenta Paraná Network - Paraná network for the advancement of 
sustainability in public management.

1 a 10

7, 8, 9

1 a 10

16, 17

9, 11, 12, 13

16, 17

2016

2016

2016

Continuous

Continuous

Continuous

Participation in organizations that discuss and promote energy efficiency: 
Brazilian Assoc. of Electric Power Concessionaires, Energy Planning 
Company, Brazilian Electric Power Generation Companies Assoc., 
Brazilian Electric Energy Distributors Assoc., Brazilian Large Electric 
Power Transmission Companies Assoc., Brazilian Great Dams Committee, 
Regional Council of Engineering, Architecture and Agronomy of PR, 
FUNCOGE, Brazilian Association of Clean Energy Generation, Electric Energy 
Commercialization Chamber, State Water Resources Council, Brazilian 
Photovoltaic Solar Energy Association, Brazilian Electricity, Electronics, 
Lighting and Telecommunications Committee.

7, 8, 9

6, 7, 15

Various

Continuous

235

ANNEXESCOPEL 2021 INTEGRATED REPORT 
 
 
 
 
Policies and Management Systems

Participation in associations that discuss and promote environmental 
improvements: Basin Committees of the State of Paraná, Environment 
Committee of Cigré, Regional Council of Engineering, Architecture and 
Agronomy of the State of Paraná, Garbage and Citizenship PR Forum, 
Environmental Committees of the Public Ministry PR.

 Principles and Objectives to which they Respond

Global Compact

SDGs

Start

End

7, 8, 9

6, 15, 17

Diversos

Continuous

Voluntary participation in the Competitive Paraná Movement and in 
examining boards of the awards: National Quality, MPE Brazil and Paraná of 
Management Quality.

1 a 10

Social and Environmental Programs, Projects, and Initiatives

Program to collect donations to charities and social service institutions, non-
profit and of collective interest, through the energy bill.

1, 2

12, 17

2000

Continuous

1, 10, 17

1999

Continuous

Annual donation, through tax incentives, to the Fund for the Rights of 
Childhood and Adolescence - FIA, Rouanet Law, Elderly Law, Sports 
Incentive Law, PROFICE, PAIC, PRONON and PRONAS.

1, 2, 5

1, 4, 16

2006

Continuous

Corporate Volunteer Program - EletriCidadania: allows employees to use up to 
four hours/month to carry out voluntary work.

1, 2, 4, 5, 7, 8

 1, 2, 3, 4, 8, 10, 12, 
13, 16, 17

2001

Continuous

Coral: promotes the integration of employees, the quality of life at work, the 
development of culture and music education, as well as the appreciation of 
the Copel brand in the community.

6

Breastfeeding support room and reduced working hours: comfortable and 
cozy place where the mother can remove and store the milk to offer it to her 
child in due course.

1, 2, 6

3

3,5

2010

Continuous

2016

Continuous

Cultivar Energia Program: the objective is to implement community gardens 
in the safety zones of Copel's electricity networks, in partnership with 
municipal governments and residents' associations.

1, 7, 8, 9

2, 10,11, 12, 17

2009

Continuous

Corporate Accessibility Program: aims to make the Company adapted to 
accessibility issues and the inclusion of people with disabilities (PwDs).

1, 2, 6

8, 10, 11, 16

2007

Continuous

Eco-efficiency Program: concentrates the various eco-efficiency initiatives 
developed at Copel in a single program operating as a hub, interconnecting 
them, strengthening them, enhancing them, and enabling new forms of 
action.

7, 8, 9

6, 8, 9, 12, 13

2014

Continuous

236

ANNEXESCOPEL 2021 INTEGRATED REPORT 
 
 
 
Policies and Management Systems

EducaODS Program: aims to train and develop professionals, formal and 
informal leaders at Copel, for issues related to sustainability.

1 a 10

Susie Pontarolli Sustainability Trophy: aims to recognize and support 
initiatives that aim to contribute to the promotion of sustainable development 
and improved quality of life.

1 a 10

Luz Fraterna Program: Government of Paraná Program that pays the bills of 
consumers enrolled in the Social Electricity Tariff, provided that consumption 
does not exceed 120 kWh.

1, 2, 10

 Principles and Objectives to which they Respond

Global Compact

SDGs

4, 12

Start

End

2010

Continuous

10, 12,17 

2012

Continuous

 1, 7, 10, 11, 17

2003

Continuous

Morar Bem Paraná Program: in partnership with the Paraná Housing 
Company - Cohapar - provides housing for families with a monthly income of 
up to six national minimum wages.

Rural Night Tariff Program: incentive to increase agricultural production, 
for poultry and swine farmers, through tariff discounts for consumer units 
classified as rural, served at low voltage.

1, 2, 10 

1, 7, 10, 11, 17

2003

Continuous

1, 2, 8

 7, 11, 17 

2007

Continuous

Night Irrigation Program: encouraging the use of irrigation to increase 
agricultural and poultry production, as well as improving the quality of life in 
rural areas. Subsidized tariff and equipment for rural consumers.

7,8, 9 

2, 7, 8, 11, 12 17

2003

Continuous

Energy Efficiency Program: aimed at the efficient use of electricity in 
residential, industrial, commercial, and public facilities located in Copel's 
concession area.

Paraná Cidadão Program: promoted by the Special Secretariat for Community 
Relations, with the objective of offering free services that promote 
citizenship and social inclusion. Copel participates by providing the internet 
infrastructure, enabling connectivity with the systems to provide services. 
In addition, it also participates by providing assistance on its services and 
guidance on the safe and efficient use of electric energy.

7,8, 9 

7, 9, 11, 12

2000

Continuous

1, 2, 4, 5, 6, 10

 1, 7, 9, 10, 17

2003

Continuous

237

ANNEXESCOPEL 2021 INTEGRATED REPORTPolicies and Management Systems

 Principles and Objectives to which they Respond

Global Compact

SDGs

Start

End

Paraná Digital Program: digital inclusion in public education, through the 
connection of state schools to the Internet, in partnership with the State 
Government and Department of Education, with priority given to locations 
with low HDI.

Paraná Conectado Program: the initiative provides for fiber optic internet 
access at popular prices and a speed of 1 Mbps, in accordance with the 
State Broadband Plan. Despite not being marketed since 2017, the customer 
base is maintained.

Social Electricity Tariff: Established by Law 10.438/2002, it offers discounts 
on electricity consumption, up to a limit of 220 kWh, to families registered in 
the Federal Government’s Single Registry of Social Programs, provided that 
the other criteria set out in the Aneel Resolution 414/2010 are obeyed.

Mais que Energia Project: implementation, expansion and consolidation of 
projects and social investment programs for the community.

1, 2

1, 2

Smart Grid Project: installation of 2000 telemetering points in the urban area 
of Curitiba and 1000 points in the rural area of Colombo and Bocaiúva do 
Sul. for billing without offsets.

 7, 8, 9

Telemetering: enables the automated collection of data in real time (on time), 
optimizing the process in view of the precision in the collection, treatment, 
and availability of data, including for customers, via the Internet.

8, 9

1, 2, 6, 10

 1, 4, 9, 10 

2003

Continuous

1, 2, 4

 1, 9, 10 

2010

2020

1, 7, 10, 11

2002

Continuous

 1, 7, 10, 11, 16, 17

2014

Continuous

 7, 9, 11, 12, 13, 17 

2015

Continuous

7, 9, 13

2010

Continuous

Iluminando Gerações Project: lectures to students in the 4th year of 
elementary school in public schools, with an informative and preventive 
nature regarding the conscious and safe use of electricity, use of natural 
resources (energy and water) and correct disposal of waste.

Mais Clic Rural Program: improving the quality of electricity supply in rural 
areas, focusing on agricultural activities integrated with production processes 
sensitive to interruptions.

1, 2

4, 11, 12

1970

Continuous

 1, 2, 7, 8, 9

 7, 11, 12

2015

Continuous

Corporate Waste Management Program: aims to implement and systematize 
the best waste management practices, so that all waste generated is treated 
or disposed of correctly, so as not to harm the environment.

7, 8, 9

 8, 11, 12 

2006

Continuous

238

ANNEXESCOPEL 2021 INTEGRATED REPORTPolicies and Management Systems

PrevenCão: public awareness of the importance of caring for pets to prevent 
accidents with readers.

 1, 7, 8

 Principles and Objectives to which they Respond

Global Compact

SDGs

3, 12

Start

End

2015

Continuous

Urban Forests Program: works together with city halls in planning the 
afforestation of public roads, contributing to the environmental improvement 
of cities, and reducing interruptions in energy supply caused by the conflict 
between vegetation and electrical systems.

7, 8, 9

 11, 15, 17

2008

Continuous

Riparian Forests Program: aims to recover natural environments surrounding 
the reservoirs of the plants and other areas of interest to the Company.

7, 8, 9

6, 15 

2006

Continuous

Ichthyofauna Monitoring and Repopulation Program: aims to monitor and 
repopulate the Company's reservoirs and rivers where Copel's projects exert 
some influence.

7, 8, 9

6, 15 

1993

Continuous

Experimental Station for Ichthyological Studies: to study and reproduce 
species suitable for repopulating the rivers and reservoirs of Paraná.

7, 8, 9

6, 15 

1992

Continuous

Control of invasive and/or exotic species: monitoring and control of invasive 
and/or exotic species of fauna and flora.

7, 8, 9

Recovery of degraded areas: monitoring and recovery of degraded areas.

7, 8, 9

Forest Gardens: aims to produce seedlings suitable for application in the 
Company's other programs.

7, 8, 9

Botanical Garden: aims at the conservation and research of plant species and 
also houses collections of exotic ornamental plants.

7, 8, 9

15

15

15

15

2000

Continuous

1999

Continuous

1973

Continuous

2010

Continuous

239

ANNEXESCOPEL 2021 INTEGRATED REPORTPolicies and Management Systems

 Principles and Objectives to which they Respond

Global Compact

SDGs

Start

End

Iguaçu Regional Museum: presents the social, cultural, and environmental 
characteristics of the populations that have occupied the Iguaçu River 
banks. It maintains a collection from the Archaeological Rescue and 
Cultural Memory and Scientific Use of Flora and Fauna programs in the 
implementation of HPP Gov. Neymar Braga.

Internet Without Bullying Program: the project aims to sensitize children and 
young people in the 7th, 8th, and 9th grades of elementary school in state 
schools in Paraná, to the problem of cyberbullying, through sensitization 
lectures. It seeks to obtain the commitment of students not to practice and 
report cases of bullying, as well as instruct teachers to detect cases and 
know what to do.
Won the 2019 SDG Award from the Global Compact Brazil, in the Large 
Companies Category, Eixo Paz.

Optical Fiber Recycling: Seeks a sustainable approach to the treatment 
of waste typical of telecommunications operations. The fiber optic scrap 
produced by Copel Telecom is entirely destined for recycling, which is the 
priority method of waste disposal according to Law No. 12.305/10 - National 
Solid Waste Policy (PNRS). Valued by-products are generated that will be 
reintroduced into the production chain, fostering the Circular Economy. This 
initiative was recognized as "Best Practice" in the Sesi ODS Award 2018.

Zero Carbon: Neutralization of greenhouse gas emissions through the 
acquisition of carbon credits in the REDD + modality: Reduction of 
emissions from avoided deforestation and forest degradation and sustainable 
management of forests. Copel Telecom became Carbono Zero for the second 
consecutive year. This initiative received an "Honorable Mention" at the Sesi 
ODS Award 2019.

7, 8, 9

4, 11

2000

Continuous

1, 2

4, 16

2017

2021

7, 8, 9

9, 12, 13, 17

2016

2021

7, 8, 9

13, 15, 17

2018

2021

240

ANNEXESCOPEL 2021 INTEGRATED REPORTCredits

Coordination
Companhia Paranaense de Energia – Copel
Rua Coronel Dulcídio, 800, Bairro Batel
Curitiba - PR - CEP 80420-170

Photos
Copel Collection

Writing and editorial consulting
Visão Sustentável

Business model graphic design, diagramming, 
and illustration
Visão Sustentável

Selection, Collection and Analysis of Disclosures
Visão Sustentável

Independent Auditors
Deloitte Touche Tohmatsu