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Computershare

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FY2022 Annual Report · Computershare
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2022  |  ANNUAL REPORT  

This financial report covers the 
consolidated entity consisting of 
Computershare Limited and its 
controlled entities.

The financial report is presented in 
United States dollars (USD), unless 
otherwise stated. 

Computershare Limited is a 
company limited by shares, 
incorporated and domiciled in 
Australia. Its registered office and 
principal place of business is:

The financial report was authorised 
for issue by the directors on 
19 September 2022. The company 
has the power to amend and reissue 
the financial report.

Computershare Limited 
Yarra Falls 
452 Johnston Street, Abbotsford 
Victoria 3067 Australia

CONTENTS

OVERVIEW

FINANCIALS

Financial Highlights  ................................................................ 3

Consolidated Statement of Comprehensive Income ....69

Financial Calendar  .................................................................. 3

Consolidated Statement of Financial Position ...............70

Chairman’s Report  .................................................................. 4

Consolidated Statement of Changes in Equity...............71

CEO’s Report  ............................................................................ 6

Consolidated Cash Flow Statement ..................................72

Issuer Services  ......................................................................... 8

Notes to the Consolidated Financial Statements  .........73

Employee Share Plans  ........................................................... 9

Mortgage Services  ................................................................10

Business Services  ..................................................................11

Computershare Corporate Trust ........................................12

Computershare at a glance  ................................................13

Key Financial Metrics  ...........................................................15

Environment, Social and Governance ...............................17

People  ......................................................................................21

Group operating overview ...................................................23

Business strategies and prospects ....................................25

GOVERNANCE

Corporate Governance Statement ....................................28

Directors’ Report ....................................................................42

Auditor’s Independence Declaration ................................68

REPORTS

Directors’ Declaration  ....................................................... 131

Declaration to the Board of Directors  .......................... 132

Independent Auditor’s Report  ........................................ 133

FURTHER INFORMATION

Shareholder information .................................................. 140

Corporate directory  ........................................................... 141

The Chairman’s Report, CEO’s Report, Group Operating Overview and Business Strategies and Prospects comprise our Operating and 
Financial Review (OFR) and form part of the Directors’ Report. The information included in the Overview section of the report contains 
various measures which are non-IFRS in nature and not aligned to the Financial section of the Annual Report (Page 69 to 130).

Overview

FINANCIAL HIGHLIGHTS 

June 2022

June 2021

% Change

Statutory results

Total revenue

 2,565.1 million

2,283.2 million

Net profit after non-controlling interests (NCI)

 227.7 million 

189.0 million

Statutory earnings per share#

Management adjusted results

Management EBITDA

Management EBIT

Management net profit after NCI

Management earnings per share#

 37.71 cents

33.77 cents

 720.2 million 

628.2 million

 531.1 million

446.1 million

 349.9 million 

283.7 million

 57.95 cents 

50.71 cents

Management earnings per share (in constant currency)

 58.03 cents 

52.46 cents

Balance sheet

Total assets

Total shareholders’ equity

Performance indicators

 6,093.4 million

5,251.9 million

 2,194.5 million  2,279.6 million

12.3%

20.5%

11.7%

14.6%

19.1%

23.3%

14.3%

10.6%

16.0%

-3.7%

Free cash flow (excluding SLS advances)

322.6 million

260.1 million

24.0%

Net debt to management EBITDA (excluding non-recourse debt)*

 1.64 times 

1.07 times 

 Up 0.57 times 

Return on equity*

Staff numbers

15.6%

 14,120 

14.7%

12,009 

Up 90bps

The sum of totals and percentages may not add up to 100% because of rounding.

For a reconciliation between statutory and management adjusted results, refer to note 4 in the notes to the financial statements.

*  These financial indicators are based on management adjusted results. Management adjusted results are used, along with other 
measures, to assess operating business performance. The Group believes that the exclusion of certain items permits better 
analysis of the Group’s performance on a comparative basis and provides a better measure of underlying operating performance. 
Net debt excludes capitalised lease liabilities. Return on equity is calculated as the rolling average of the 12-month Management 
NPAT/ average of opening and closing equity. 

Where constant currency (CC) references are used in this report, constant currency equals FY22 results translated to USD at FY21 
average exchange rates. FY22 Management earnings per share of 58.03cps assumes weighted average number of shares (WANOS) 
of 603,729,336. FY21 Management earnings per share of 52.46cps assumes WANOS of 540,879,593.

FINANCIAL CALENDAR 

2022

2023

17 August

Record date for final dividend

15 February

12 September

Final dividend paid

10 November

The Annual General Meeting of  
Computershare Limited  
ABN 71 005 485 825

10.00am hybrid meeting

3  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

Announcement of 
financial results for the 
half year ending  
31 December 2022

CHAIRMAN’S 
REPORT 

Simon Jones 
Chairman

YEAR IN REVIEW

FY22 continued to be a challenging year in a volatile and uncertain environment. 
Nevertheless, we continued to support our people, deliver for our customers 
and grow our business. The pandemic still poses challenges, but our people have 
again excelled under difficult circumstances. 

Management Revenue 
$2.6bn
UP 12.2%

While we are yet to return to pre-pandemic numbers, Computershare’s financial 
results for FY22 were very pleasing. 

Management EBIT

Management revenues increased by over 12% and Management EBIT increased 
19%, with eight months’ contribution from the Corporate Trust acquisition in 
the US. Strong cost controls and growth in client fee income offset weaker 
transaction revenues, and we were able to manage the impact of inflation as we 
began to benefit from higher than anticipated interest rate rises in some of our 
key markets in the last quarter. 

Issuer Services and Employee Share Plans continue to win market share. 
Transaction-based revenues in Corporate Actions and Employee Share Plan 
trading were impacted by market volatility in the second half, and the expected 
recoveries in Bankruptcy and Class Actions are yet to come through. 

Mortgage Services in the US delivered a disappointing result, although the 
medium-term outlook is more positive. 

The well-timed Computershare Corporate Trust (CCT) acquisition in the US 
continues to exceed expectations. We are making good progress integrating the 
business and delivering the expected synergy benefits. The business delivered 
$90m of EBITDA for the year, with $80m of that in the second half. 

Computershare’s free cash flow and balance sheet were standouts. We generated 
over $320m of free cash flow with over 60% EBITDA to cash conversion. Debt 
leverage has improved to 1.64x where post acquisition leverage as at December 
2021 was 2.02x, which is below the bottom of our target range. This balance sheet 
flexibility will enable us to continue to strengthen and scale our global growth 
businesses, fund the integration plan for CCT and reward shareholders.

We continue to use our strong liquidity to support our shareholders, increasing 
our final dividend to 30 cents per share, an increase of 30% on the prior year. 

$530.9m
UP 19.0%

Return on Invested Capital
12.2%
UP 130bps

Margin Income (MI)
$186.5m
UP 74.3%

Management EPS 
58.03 cps

LEGACY
UP 2.1%1

TOTAL GROUP
UP 10.6%2

Final Dividend Per Share (AUD) 

30.0 cps3
UP 30%4

1 

 The Legacy business for FY22 is defined as Computershare excluding the Computershare Corporate Trust (CCT) contribution. The +2.1% is the change 
between FY22 Legacy Management EPS of 53.57 cps and FY21 Management EPS of 52.46 cps. This growth is calculated on a pre-rights issue basis. 
The weighted average number of shares (WANOS) for this calculation was 540,879,593. 

2 

 The +10.6% is the change between FY22 Management EPS (including CCT) of 58.03 cps assuming a WANOS of 603,729,336 vs FY21 Management EPS 
of 52.46 cps assuming a WANOS of 540,879,593.

3  Unfranked. 

4 

 Compared to FY21 final dividend per share of 23.0 cps. Notes: Reconciliation of statutory to management results can be found on slide 52 of our 
Results Presentation.

*  All references to Management Results in the Chairman’s Report are in constant currency unless otherwise stated.

4

CHAIRMAN’S REPORT

It’s in Computershare’s DNA to put our people and sustainability first. Our Board considers Environment, Social and Governance 
(ESG) matters regularly given their importance not only to our people but also the communities in which we operate. We are 
committed to playing a role in the global transition to a Net Zero emissions economy, which we aim to achieve by 2042. We are also 
excited to have recently launched the next stage of our multi-year diversity and inclusion (D&I) strategy, and all senior employees 
now have ESG metrics embedded into their targets. This year we will be publishing a standalone ESG Report, which discloses our 
plans, progress and performance in relation to these important topics. 

OUTLOOK*

In August 2022, we provided earnings guidance for FY23. In constant currency, we expect Management EPS to be up around 55%. 
This equates to around 90 cents per share. 

Margin income is the big driver. In August 2022, we also guided to around $520 million of margin income in FY23. This includes the 
benefit of both recent interest rate rises and the global market’s expectation of future interest rate rises, as well as the impact of 
our hedging strategies, where we are looking to deliver a smoother earnings profile over time.

The other side of higher interest rates is higher inflation. We are not immune to inflationary pressure and, while we will maintain 
our disciplined focus on cost control, we expect cost growth of around 5% on a proforma basis in FY23, while the interest expense 
associated with servicing our debt will also materially increase. With a strong financial position, we will continue to invest in our 
businesses and assess complementary acquisition opportunities while maintaining a conservative capital structure and rewarding 
our shareholders.

ACKNOWLEDGEMENTS

I have been honoured to serve as Chairman since 2015, and it has been a privilege to work with the Board, Stuart Irving as CEO, and 
his executive team during this time. The timing is now right for a smooth transition to our new Chairman, Dr Paul Reynolds, to guide 
Computershare through this next phase. 

I’d like to thank all shareholders for your support and for being able to serve you as a Director and a Chairman. 

Thank you to our employees for their hard work, determination and ingenuity. Despite another challenging year, our teams found 
new ways to collaborate in a hybrid workplace and keep consistently delivering for our clients and customers.

Thank you to my fellow directors for their invaluable support and for the experience, insight and expertise they bring to the Group. 
I have valued your counsel greatly over the years and will miss being part of this diverse group. 

Finally, I would like to thank Stuart Irving, our CEO and President, for the exemplary leadership he has provided and his 
commitment to protecting our Company. His dedication is appreciated, as is the great contribution he continues to make to 
Computershare’s performance and our distinctive purple culture.

Simon Jones  
Chairman

* 

 This guidance was provided subject to the assumptions, detailed financial data and the important notice on slide 64 regarding forward looking 
statements of Computershare’s FY22 results presentation available at www.asx.com.au.

5  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

CEO’S REPORT 

Stuart Irving 
CEO

EARNINGS AHEAD OF EXPECTATIONS, WITH MARGIN INCOME BEGINNING TO RISE

In FY22, Computershare delivered full-year management earnings ahead of guidance. Growth in client fee income has offset 
weaker transaction revenues. With strong cost controls, we were able to manage the impact of inflation as we benefited from rising 
interest rates. 

Management Earnings Per Share (EPS) increased by 10.6% compared to the prior corresponding period in constant currency. 
The Board has declared a final dividend of 30 cents per share, representing a 30% increase on the prior year’s final dividend.

BUSINESS PERFORMANCE

We have a business model that allows us to build scale and grow in large global markets. Overall, we can more than offset inflation 
with cost controls and rising margin income. 

Issuer Services
Momentum in Registry and Governance Services,  
market-based revenues down.

Employee Share Plans
Market share gains and revenue growth despite market 
volatility in 2H.

Mgmt EBIT
$264.4m
Revenue
$983.7m

DOWN 4.3%

DOWN 1.6%

Mgmt EBIT
$75.5m
Revenue
$330.3m

UP 2.9%

UP 2.9%

Mortgage Services
Disappointing US result. UK back to profit.

Computershare Corporate Trust (CCT) 
Results exceeding expectations, integration underway, 
synergies being delivered. 

Mgmt EBIT

-$6.3m

Revenue
$541.8m

N/M

DOWN 7.0%

Mgmt EBIT

$86.1m

Revenue
$336.0m

*  All references to Management Results in the CEO’s Report are in constant currency unless otherwise stated.

6

CEO’S REPORT

In Issuer Services, we increased revenues in Register Maintenance, our largest business, continuing to win market share and 
outperform. The ongoing investments in front office, client experience and product innovation are strengthening the business and 
improving the value proposition. 

However, Corporate Actions had a weaker second half, and we expect to see a more challenging environment in FY23. Volatile 
equity markets led to lower transaction volumes, with Mergers & Acquisitions and the number of capital raisings being down. 

Employee Share Plans continues to win market share and increase client-paid fee revenues, driven by the EquatePlus platform. 
The EquatePlus upgrade is complete in Europe, 85% of clients are now on the new platform in Australia, and we have started 
preparing for the North American rollout. 

In Business Services, the expected recovery in bankruptcy and class actions has failed to materialise. Canadian Corporate Trust’s 
headline results were modestly impacted by the sale of Private Capital Solutions: a small, retail-focused operation that added 
unnecessary complexity to the business. Excluding this sale, Canadian Corporate Trust delivered another consistent result. 

While Mortgage Services in the US delivered a disappointing result, the outlook is more positive. Revenues were down 5% as a 
result of the prior period refinance volume and a continued shift towards capital light performing sub-servicing, which comes at a 
lower revenue level per loan. In the second half, new origination volumes were weaker than expected as a result of rising mortgage 
rates. On the positive side, we are making progress on our strategy to shift the portfolio to a more capital-light model. Net invested 
capital reduced as we recycled over $170m of MSR capital. This contributed to us adding over $22bn in new sub-servicing loans to 
our portfolio throughout the year. We have a pathway back to profitability and expect improved results in FY23.

UK Mortgage Services returned to profit in FY22. While the book is in run-off and revenues are down, we are actively managing the 
cost base. The sale process is continuing, and I would like to thank our employees for their ongoing support. 

I’d like to highlight CCT, our recent acquisition in the US, where we welcomed around 2,000 new people in November 2021. 
I’m delighted to say the business is performing well and exceeding expectations. Integration is also progressing, and we are slightly 
ahead on delivering synergies at this stage, but it is early days.

We aim to be an ESG leader in our industry, and I’m also pleased with the progress against our D&I strategy and our sustainability 
plans. We are firmly committed to creating a sustainable and equitable future with shared value for employees, clients, 
shareholders, the community and the environment. We committed to carbon neutrality again for the 2021 calendar year, and we’re 
working on our plan to reach Net Zero emissions by 2042. You can read more about our ESG journey in our standalone report. 

LOOKING AHEAD*

We remain focused on delivering on the key areas that will help us grow and make a positive difference to our employees, our 
customers, our shareholders and the environment. 

In August 2022, we provided guidance that our Management EPS is expected to increase by around 55% in FY23. Inflationary 
pressures are impacting our operating businesses, and costs are expected to rise in FY23. However, margin income, which we 
estimated in August 2022 to be around $520m in FY23, is expected to drive strong earnings growth. We will continue to invest in 
our businesses and simplify our structure to improve the quality of our earnings and deliver long-term returns for shareholders.

Our people, and how we can evolve our purple culture, remains a focus in this new, hybrid working environment, so that everyone 
feels connected and supported within their teams, regardless of whether they are fully home or office-based or work a hybrid pattern. 

ACKNOWLEDGEMENTS

On behalf of everyone at Computershare I would like to thank Simon Jones for his commitment to our organisation, our customers 
and our shareholders over 17 years of service. Simon, thank you for your personal support and counsel over your past seven years 
as Chairman. 

Further, I am truly appreciative of the great efforts made by everyone across Computershare in delivering these results. Your 
determination to overcome adversity and deliver exceptional client outcomes time and time again exemplifies the purple values 
that define Computershare.

To our Directors, I appreciate your thoughtful and consistent contributions made during many Board meetings across several 
different locations, and of course the additional virtual meetings as well.

Finally, I would like to acknowledge our shareholders for their commitment as we continue to build a strong platform for 
Computershare’s long-term growth and profitability. 

Stuart Irving 
Chief Executive Officer and President

* 

 This guidance was provided subject to the assumptions, detailed financial data and the important notice on slide 64 regarding forward looking 
statements of Computershare’s FY22 results presentation available at www.asx.com.au.

7  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

ISSUER 
SERVICES 

MOMENTUM IN REGISTRY AND 
GOVERNANCE SERVICES,  
MARKET-BASED REVENUES DOWN.

Naz Sarkar,  
Global Head of   
Issuer Services

FY22 PROGRESS

Continued net growth in 
registry wins.

Registry Global Net Wins1

FY18 FY19 FY20 FY21 FY22

Virtual and hybrid 
meeting offerings rolled 
out in 10 countries, with 

2,490 

293 354 195

281

292

meetings held.

Registered Agent units 
under management up

16% 

with new clients and 
growth of existing 
clients. Strong Company 
Secretarial pipeline.

Private REITS platform 
and sales offering 
enhanced in the US.

FINANCIAL RESULTS

Revenue breakdown 

Register Maintenance*

Corporate Actions*

Stakeholder Relationship Management

Governance Services

Margin Income

Total revenue

Mgmt EBITDA

Mgmt EBITDA margin

FY22 CC

$678.5

$99.5

$60.1

$97.5

$48.2

$983.7 

$267.4

27.2%

FY21 Actual

CC Variance

$663.9

$129.4

$86.7

$75.1

$44.2

$999.3 

$279.3

28.0%

+2.2%

-23.1%

-30.7%

+29.8%

+9.0%

-1.6%

-4.3%

-80bps

FY23 OUTLOOK 

FY23 PRIORITIES

Market share gains in Register Maintenance. 
Ongoing momentum in Governance Services 
revenues.

Ongoing investment in front-office capabilities to 
leverage longstanding client relationships across 
a range of products and services. 

Corporate Actions volumes expected to be lower.

Investment in digital innovation to create 
market-leading client and end-user experience, 
and to reduce carbon footprint.

Strength in margin income as rates continue to 
rise, but some challenges from inflationary cost 
pressures.

Drive organic growth in Governance Services 
market segments. 

1  Excludes uncontrollable losses (e.g., delisting, M&A)
*  Revenue excluding Margin Income

8

EMPLOYEE 
SHARE PLANS 

MARKET SHARE GAINS AND REVENUE 
GROWTH DESPITE MARKET VOLATILITY 
IN SECOND HALF.

FY22 PROGRESS

Francis  
Catterall,  
Global Head  
 of Employee  
Share Plans

New client wins and upsell  
on products driving over

EquatePlus – Europe upgrade  
complete, Australia is 

Volume of units under 
administration increased 

5% 

fee growth.

FINANCIAL RESULTS

Revenue breakdown 

Fee revenue

Transactional revenue

Other revenue

Margin income

Total revenue

Mgmt EBITDA

Mgmt EBITDA margin

85% 

complete. Preparing for  
North American rollout.

4.5% 

year on year.

FY22 CC

FY21 Actual

CC Variance

$152.5

$160.7

$12.9

$4.1

$330.3

$81.0

24.5%

$144.6

$159.9

$12.4

$4.1

$321.0

$78.9

24.6%

+5.5%

+0.5%

+4.0%

Flat

+2.9%

+2.7%

-10bps

FY23 OUTLOOK 

FY23 PRIORITIES

FY23 OUTLOOK 

FY23 PRIORITIES

Recent client wins driving improvement in 
fee revenue.

Complete rollout of EquatePlus platform in 
Australia and commence in North America.

Use of automation and self-service tools 

continues to drive efficiencies in loan services.

Complete sale of UK business.

Equatex synergies to be generated as Europe 
Program winds down and the remainder at the 
end of North American program.

Investment in product innovation and service 
excellence to create market-leading customer 
and user experience.

Growth in volume of units under administration 
underpins growth in future trading revenues.

Continue to drive organic growth and 
penetration at the client level, increasing 
participant numbers and units under 
administration.

Changing economic conditions create potential 

for opportunities in the special servicing market, 

while regulatory environment creates concerns 

across the industry.

Increase in interest rates puts pressure on 

co-issue and fulfilment businesses, with 

origination volume down to multi-decade lows.

Complete onboarding of pipeline of loan 

servicing opportunities while maintaining a 

best-in-class compliance approach to servicing.

Execute business improvement and cost-out 

program to increase digitisation and drive 

operational efficiencies, reducing cost per loan in 

fulfilment and servicing.

9  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

9

MORTGAGE 
SERVICES 

DISAPPOINTING US RESULT.  
UK BACK TO PROFIT.

FY22 PROGRESS

Sub-servicing UPB increased 

$22.4 BILLION 

(up 51%).

FINANCIAL RESULTS

Revenue breakdown 

US Mortgage Services*

US Mortgage Services Margin Income

UK Mortgage Services

Total revenue

Mgmt EBITDA1

Mgmt EBITDA margin

Nick  
Oldfield,  
Chief Financial 
Officer and  
Global Head of 
Mortgage Services

Executed seven profitable 
capital recycling transactions 
to drive sub-servicing volume – 

$15.3 BILLION, 

or 68% of overall sub-servicing 
growth.

UK cost-out program 
returned business to profit; 
sale process ongoing.

FY21 Actual

CC Variance

FY22 CC

$422.8

$3.3

$115.7

$446.4

$3.7

$132.5

$541.8 

$582.6 

$108.1

20.0%

$102.9

17.7%

-5.3%

-10.8%

-12.7%

-7.0%

+5.1%

+230bps

FY23 OUTLOOK 

FY23 PRIORITIES

FY23 OUTLOOK 

FY23 PRIORITIES

Recent client wins driving improvement in 

fee revenue.

Complete rollout of EquatePlus platform in 

Australia and commence in North America.

Use of automation and self-service tools 
continues to drive efficiencies in loan services.

Complete sale of UK business.

Equatex synergies to be generated as Europe 

Program winds down and the remainder at the 

end of North American program.

Investment in product innovation and service 

excellence to create market-leading customer 

and user experience.

Growth in volume of units under administration 

underpins growth in future trading revenues.

Continue to drive organic growth and 

penetration at the client level, increasing 

participant numbers and units under 

administration.

Changing economic conditions create potential 
for opportunities in the special servicing market, 
while regulatory environment creates concerns 
across the industry.

Increase in interest rates puts pressure on 
co-issue and fulfilment businesses, with 
origination volume down to multi-decade lows.

Complete onboarding of pipeline of loan 
servicing opportunities while maintaining a 
best-in-class compliance approach to servicing.

Execute business improvement and cost-out 
program to increase digitisation and drive 
operational efficiencies, reducing cost per loan in 
fulfilment and servicing.

*  Revenue excluding Margin Income.
1  UK Mortgage Services EBITDA $7.8m in FY22 and ($6.1m) in FY21. 

10

BUSINESS 
SERVICES 

BANKRUPTCY MARKET SUBDUED; 
CORPORATE TRUST IMPACTED BY THE 
SALE OF PRIVATE CAPITAL SOLUTIONS.

FY22 PROGRESS

Stuart  
Swartz,  
Global Head of  
Business Services

Strong mandate renewal rates. 
Sold Private Capital Solutions in 
the period.

Low case filing levels impacted 
Bankruptcy and Class Actions 
performance; however, Q4 win 
value on target.

We continue to manage several 
large Class Action projects.

FINANCIAL RESULTS

Revenue breakdown 

Corporate Trust*

Bankruptcy*

Class Actions*

Margin Income

Total revenue

Mgmt EBITDA

Mgmt EBITDA margin

FY22 CC

FY21 Actual

CC Variance

$52.3

$26.8

$58.4

$30.1

$167.7

$40.1

23.9%

$56.3

$64.6

$59.9

$29.4

$210.2

$52.9

25.2%

-7.1%

-58.5%

-2.5%

2.4%

-20.2%

-24.2%

-130bps

FY23 OUTLOOK 

FY23 PRIORITIES

FY23 OUTLOOK 

FY23 PRIORITIES

Return to organic growth in Canadian 
Corporate Trust.

Class Actions, improved profit, efficiency and 
quality from staff realignments and system 
enhancements.

Bankruptcy case wins expected to increase by 
68% from change in market conditions.

Leverage new business opportunities and 
streamline operations nationally in our 
Corporate Trust business.

Realise benefits in Class Actions from revised 
operating structure, process automation, and 
systems enhancements while growing backlog 
of client wins.

Investment in our front-office skills and 
capabilities across Business Services to ensure 
we are properly positioned to execute on the 
market opportunities as they arise.

Continued strength in margin income and 

mutual fund fees as rates continue to rise.

Continue to deliver on plan to separate from 

Wells Fargo, and integrate processes and 

technology in Computershare.

Rising interest rates expected to impact debt 

issuance volumes, margin income expected to 

more than offset.

Fully leverage opportunities from the increasing 

rate environment and in the management of 

client balances.

Inflationary cost pressures in operational 

centres in key markets.

Deliver targeted synergies.

*  Revenue excluding Margin Income.

11  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

COMPUTERSHARE 
CORPORATE TRUST

RESULTS EXCEEDING EXPECTATIONS, 
INTEGRATION UNDERWAY, AND 
SYNERGIES BEING DELIVERED.

FY22 PROGRESS

Frank  
Madonna,  
CEO of  
Computershare 
Corporate Trust

Majority of staff and functions 
transitioned, with some support 
still being provided.

Robust communication and 
client engagement strategy 
developed and delivered.

Developed recruitment strategy 
to secure targeted staffing levels 
and skills for front, middle and 
back offices.

FINANCIAL RESULTS

Revenue breakdown 

Money Market Funds Fee Revenue

Other Revenue

Margin Income

Total revenue

Mgmt EBITDA

Mgmt EBITDA margin

FY22 CC

$20.0

$260.5

$55.5

$336.0

$89.8

26.7%

FY23 OUTLOOK 

FY23 PRIORITIES

FY23 OUTLOOK 

FY23 PRIORITIES

Return to organic growth in Canadian 

Corporate Trust.

Class Actions, improved profit, efficiency and 

quality from staff realignments and system 

enhancements.

Bankruptcy case wins expected to increase by 

68% from change in market conditions.

Leverage new business opportunities and 

streamline operations nationally in our 

Corporate Trust business.

Realise benefits in Class Actions from revised 

operating structure, process automation, and 

systems enhancements while growing backlog 

of client wins.

Investment in our front-office skills and 

capabilities across Business Services to ensure 

we are properly positioned to execute on the 

market opportunities as they arise.

Continued strength in margin income and 
mutual fund fees as rates continue to rise.

Continue to deliver on plan to separate from 
Wells Fargo, and integrate processes and 
technology in Computershare.

Rising interest rates expected to impact debt 
issuance volumes, margin income expected to 
more than offset.

Fully leverage opportunities from the increasing 
rate environment and in the management of 
client balances.

Inflationary cost pressures in operational 
centres in key markets.

Deliver targeted synergies.

12

Calgary

Vancouver

San Francisco

Los Angeles

Minneapolis

Chicago

Denver

Louisville

Phoenix

College Station

Toronto

Montreal

Boston

New York

New Jersey

Jacksonville

COMPUTERSHARE AT A GLANCE 

Edinburgh

Dublin
Monaghan
Bristol
Jersey
Madrid
Barcelona

Paris

Stockholm

Doxford
Skipton 

Oslo
Copenhagen

Rotterdam
Warsaw

London

Zurich

Rome

Munich

Turin

Beijing

Hong Kong
Manila

Johannesburg

Perth

Maroochydore

Brisbane

Sydney

Melbourne

Auckland

Adelaide

STAFF NUMBERS IN EACH BUSINESS LINE

Issuer  
Services
3,906

Mortgage  
Services
2,721

Employee  
Share Plans 
1,008

Business 
Services  
478

13  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

COMPUTERSHARE AT A GLANCE 

Edinburgh

Dublin

Monaghan

Bristol

Jersey

Madrid

Barcelona

Stockholm

Doxford

Skipton 

Oslo

Copenhagen

Rotterdam

Warsaw

London

Zurich

Munich

Rome

Paris

Turin

Beijing

Hong Kong

Manila

Johannesburg

Perth

Maroochydore
Brisbane

Sydney
Melbourne

Auckland

Adelaide

Calgary
Vancouver

San Francisco

Los Angeles

Minneapolis

Chicago

Denver

Louisville

Phoenix
College Station

Toronto
Montreal

Boston
New York
New Jersey
Jacksonville

Computershare 
Corporate Trust 
2,376

Communication  
Services
819

Technology 

1,475

Shared  
Services 
1,337

14

KEY FINANCIAL METRICS 

Management  
revenue

2356.5

2300.9

2322.8

2281.2

2597.4

Management  
EBITDA

674.9

622.6

646.4

 628.2 

720.2

18

19

20

21

22

Management  
EPS

70.24

63.38

55.57 

50.71

57.95

18

19

20

21

22

Cash flow  
from  
operations

608.8

514.1

494.5

286.8

306.6

18

19

20

21

22

Net Operating  
Cash Flow  
excluding  
SLS advances

594.4

453.0

411.5

438.4

375.4

n
o

i
l
l
i

m
D
S
U

s
t
n
e
c
D
S
U

n
o

i
l
l
i

m
D
S
U

n
o

i
l
l
i

m
D
S
U

18

19

20

21

22

Statutory  
EPS

76.57

55.17

42.55 

 33.77 

37.71

18

19

20

21

22

Dividend  
per share

46

46

44

40

54

18

19

20

21

22

Net Debt to  
EBITDA ratio 
excluding  
non-recourse  
SLS Advance  
debt

1.84

1.93

1.33

1.64

1.07

n
o

i
l
l
i

m
D
S
U

s
t
n
e
c
D
S
U

s
t
n
e
c
D
U
A

s
e
m
T

i

18

19

20

21

22

18

19

20

21

22

15  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

 
 
 
 
 
 
 
REVENUE  
BY PRODUCT

EBITDA BY 
PRODUCT

REVENUE  
BY REGION

EBITDA BY 
REGION

38% Issuer Services
23% Mortgage Services  
& Property Rental Services
13% Employee Share Plans & Voucher 
Services
7% Business Services

13% Computershare Corporate Trust

7% Communication Services & Utilities

<1% Corporate & Technology

37% Issuer Services
19% Mortgage Services  
& Property Rental Services
12% Employee Share Plans & Voucher 
Services
6% Business Services

12% Computershare Corporate Trust

5% Communication Services & Utilities

8% Corporate & Technology

57% United States

7% Canada
8% Australia and  
New Zealand
5% Asia
19% United Kingdom,  
4% Continental Europe

Channel Islands and Africa

57% United States

12% Canada
3% Australia and  
New Zealand
7% Asia
14% United Kingdom,  
7% Continental Europe

Channel Islands and Africa

16

ENVIRONMENT, SOCIAL 
AND GOVERNANCE

Computershare has always had sustainability embedded within our core values; it’s a critical component of our efforts to do 
the right thing as we modernise our business, deliver for our clients and customers, and act as responsible stewards of our 
planet. We are committed to a transparent, accountable approach to business that recognises the legitimate interests of all 
stakeholders, which will be supported by the ESG culture are creating. To date there have been significant achievements in the 
area of ESG across our organisation, but recognise there is more to do in this important space.

Here’s a high-level snapshot of what ESG means to Computershare:

ENVIRONMENT, SOCIAL AND GOVERNANCE

ENVIRONMENT

SOCIAL 

GOVERNANCE

The impact of our 
resource consumption on 
the environment, such as 
carbon footprint and other 
sustainability measures.

How we interact  
with communities  
and employees.

Internal practices and 
policies for effective 
decision making and  
legal compliance.

In FY22, our Board were engaged on several ESG-related issues including:

Recovery from the Covid pandemic

Continued reinforcement of values and culture

Diversity and inclusion

Human rights considerations, including  
modern slavery

Climate change and our plan for Net Zero

17  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

ENVIRONMENT

As a financial services company, our biggest 
impacts on the environment are from 
electricity, paper and travel. We have made 
considerable efforts to reduce our carbon 
footprint over the years, and now we are on 
the next stage of our sustainability journey. 
We have engaged an external partner 
to independently calculate our carbon 
footprint across our global operations, 
and we’re proud to have committed to 
Carbon Neutrality from 2020. We’ve also 
committed to achieving Net Zero by 2042 
and are developing and implementing a Net 
Zero strategy in line with the science-based 
targets initiative (STBi).

OUR CARBON FOOTPRINT

Computershare engages an external partner 
to support the calculation of our carbon 
footprint and development of our Net Zero 
program. Between January and December 
2021 our business activities generated a 
total of 124,445.9* tonnes of CO2, 2.9% of 
which were Scope 1 emissions, 0.0% Scope 
2 emissions and 97.1% Scope 3 emissions. 
Computershare purchased Renewable Energy 
Certificates (RECs) to account for 100% 
of electricity consumed across our global 
locations, which enabled us to significantly 
reduce our Scope 2 emissions to 0.0%. 
When we measured our carbon footprint for 
2021, we were required to incorporate all 
remaining Scope 3 emissions to set a more 
complete target for Net Zero (not measured 
or required for carbon neutrality in 2020). 
More detailed information on our carbon 
footprint can be found in our online 
ESG report.

FY23 PRIORITIES

KEY ACHIEVEMENTS

Attained Carbon Neutrality in 2020 by investing in a forest protection 
project in Peru. 

Set a Net Zero target date of 2042. Established a Net Zero Steering  
Committee and formulated key working groups focused on our carbon 
emission ‘hot-spot’ areas.

Expanded our procurement of electricity from renewable sources to cover all 
of our business operations worldwide. 

Renovated global HQ in Melbourne, Australia with a sustainability focus.

Launched our Virtual AGM product and held nearly 2,500 virtual meetings for 
our clients.

Continued the rollout of our upgraded Employee Share Plans program, 
EquatePlus, which is a 100% digital and sustainable product.

Emissions by region were as follows: 

EMISSIONS BY REGION (TC02E)

North America

UK and Ireland

Oceania

Continental 
Europe and Africa

Asia

28,946.5
4,628.2
14,922.3
3,528.2
572.1

*  includes a 10% error margin. Emissions have been reported using The Greenhouse Gas 

Protocol: A Corporate Accounting and Reporting Standard (Revised Edition).

Set Science Based Targets (in alignment with SBTi) to 
support our journey to Net Zero.

Embed Net Zero within our Global Strategy and engage 
employees on our journey.

Develop and implement Net Zero 
program, including establishing 
projects focused on near term targets 
to reduce carbon emissions across our 
key hotspot areas:

Purchased goods  
and services

Paper and  
logistics

Employee  
travel

18

SOCIAL

Our social programs cover how we interact 
with our employees and communities, which 
includes our people and culture across 
the organisation and also how we support 
our local and global communities. We‘ve 
completed our first multi-year D&I strategy, 
made strong progress in increasing 
participation, awareness and actions to 
further our D&I objectives and continued to 
support our people (including mental health, 
wellbeing and flexible working). Donations 
from our employees for our charitable 
program, Change A Life, continue to be 
matched dollar for dollar by Computershare 
and have supported 13 charities in FY22.

KEY ACHIEVEMENTS

Completed the first three-year phase of our D&I strategy.

Developed and launched a new D&I strategy for FY23-FY25.

Established a Global D&I Forum, chaired by our CEO Stuart Irving.

Launched mentoring programs for our Women 4 Women and Black 
Leadership ERGs.

Rolled out new technology and processes to support working from home and 
flexible working.

Reached the funding goal for the Change A Life Boarding Home in Nepal, with 
the money raised in the Virtual Trek.

Donated US$100,000 to support the Red Cross’ Ukrainian refugee program.

EMPLOYEE OPINION SURVEY

DIVERSITY AND INCLUSION 

64% 

Employee  
Engagement  
index

80% 

Diversity and  
Inclusion index

Signed up to 
40% FEMALE/40% MALE/20% OTHER
targets for our senior management teams

Grew memberships in our seven ERGs from 
390 TO 841 EMPLOYEES

TRAINING HOURS

371,147 

hours of learning

93.91% 

mandatory training 
completed

CHANGE A LIFE

AU$11.6 
million 

raised to date

AU$610,067 

donated to projects  
in FY22

FY23 PRIORITIES

DIVERSITY AND INCLUSION

CHANGE A LIFE

Ensure visible leadership commitment of our D&I programs.

Create a plan to integrate diversity into supplier channels.

Conduct an employee vote to select our new 
global charity.

Continue our Talent Acquisition review.

Capture data and set targets to accelerate diversity in 
leadership.

Embed diversity principles into People policies and processes.

Onboard our chosen global partner and diversity charity.

Drive engagement with employees through a refreshed 
communications plan. 

19  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

  
GOVERNANCE

Good governance is about doing the right thing, one of our key Being Purple values. It covers our internal practices and policies for effective 
decision making and legal compliance. You can read more detail in our Corporate Governance Statement on page 28 of this Annual Report.

Our Board is ultimately accountable on ESG matters, with input and support from the CEO, CFO and Chief ESG Officer. However, we are 
embedding accountability for ESG across the organisation through our governance structure, including linking 5% of the CEO and CFO’s 
objectives to ESG-rated targets in FY22 onwards and our short term incentive schemes for senior management will have ESG related 
metrics from FY23.

ESG GOVERNANCE STRUCTURE

ESG CULTURE

Board of Directors

Global Standards/Frameworks

Steering Committees

Advisory 
Functions

Legal

Compliance

ESG

Finance

External 
Specialists

k
c
a
b
d
e
e
F
s
n
o
i
t
a
c
i
n
u
m
m
o
C

CEO

CFO

Chief ESG Officer

Strategic Priorities

Executive Management Team

Core Functions + ESG Management Sponsors

Corporate 
Communications

Innovation
Centre

Facilities 
Management

Procurement/ 
Supply-Chain 
Management

Local ESG Champions (site-based)

Employees

Key:

Stakeholder ESG Input

Management ESG Output

Net Zero

Risk

Modern 
Slavery

Diversity & 
Inclusion

KEY GOVERNANCE PILLARS ACHIEVED IN FY22

REPORTING

Quarterly Board reporting on ESG.

ESG targets embedded within organisations key priorities.

Appointment of Chief ESG Officer and ESG Manager.

Executive Management incentivised through ESG targets.

Cybersecurity / Information Security controls.

Developed Modern Slavery framework and published second 
annual statement.

Reviewed and enhanced our corporate level governance policies.

We continue to align our ESG governance and reporting with 
recognised global standards and frameworks, including UN 
Sustainable Development Goals, Task Force on Climate-Related 
Financial Disclosures (TCFD), Sustainability Accounting Standards 
Board (SASB) and CDP.

FY23 PRIORITIES

Review and improve ESG data 
across organisation  
(also including collection and 
reporting processes).

Incorporate ESG risks into 
Computershare’s Enterprise Risk 
Management (ERM) Framework.

Develop and implement a  
Supplier Code of Conduct to  
support our engagement with 
suppliers on aspects of ESG.

20

  
 
Move the 
business 
forward

E
G
A
T
N
A
V

D

A

Keep 
customers 
at our 
heart

Work well 
together

CERTAI

N

T

Y

Do the 
right thing

World leaders 
in financial 
administration

U ITY

N

I N G E

Strive for 
excellence

Be a 
pioneer

PEOPLE 

VALUES

Our long-standing brand values of 
Certainty, Ingenuity and Advantage 
represent what we as a Company bring to 
our clients each and every day. Our ‘Being 
Purple’ ways of working support our brand 
values and are a set of positive behavioural 
signposts for our people. ‘Being Purple’ 
also helps us to define the people we 
want to bring into Computershare and 
the conduct, behaviours and professional 
attributes we want to promote and reward.

Detailed guidelines are provided to each 
member of staff, including our Board of 
Directors, so that our people know what 
is expected of them. They reflect what 
actions can be taken to deliver on these 
ways of working at every level, from 
employee to senior leader. We also provide 
guidance on ‘what it’s not’ so that our 
people understand the behaviours we 
won’t accept. 

Our Being Purple ways of working 
also reflect the requirements of 
our well-established policies on 
diversity and inclusion, human rights, 
harassment, anti-bribery, corruption and 
whistleblowing. 

21  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

CPU DAY

This year marked our 28th year on the Australian Stock Exchange and the sixth time we celebrated CPU Day – and the first time 
in two years that we were able to commemorate this occasion in person with the loosening of pandemic related restrictions in 
many places. On 27 May, many of our employees across the globe gathered in our offices to celebrate, with others holding virtual 
events. In the weeks leading up to the event, we had a virtual trip exploring the countries where Computershare operates. We also 
held competitions where our employees got tested on their Purple knowledge and showcased their “Purple power”, creativity and 
cooking skills, with prizes up for grabs.

As part of our CPU Day tradition, we handed out Purple People Awards this year to recognise 30 employees for their exceptional 
contributions and consistently demonstrating our Being Purple ways of working. 

Our Purple People go above and beyond and unwaveringly deliver outstanding service for Computershare’s clients and their 
customers. They also continuously inspire and empower the people around them through their actions. 

Here are our Purple People for 2022:

Name

Business line

Location

Name

Business line

Allison Jorgenson

Corporate Trust

Houston, US

Kate Lodite

Global Operations

Location

Bristol, UK

Sydney, AU

Andrea Manning

Angela Montenaro

Legal

People

Catherine Ogborne

Loan Services

Canton, US

Chicago, US

Bristol, UK

Maria Dzopalic

Matt Jensen

Mike Bull

Issuer Services

CCS

Bolingbrook, US

Plan Managers

Bristol, UK

Cathy Kondos

Global Operations

Melbourne, AU

Mitchell Liebler

Global Operations

Louisville, US

Christine Magnuson

Corporate Trust

Minneapolis, US

Nel Villanueva

Business Services

Toronto, CA

Colleen Nielsen

Issuer Services

Halifax, CA

Orazio Muccitelli

Daniel Medeiros

Global Operations Massachusetts, US

Enrico Monicelli

Issuer Services

Robyn Smith

Ryan Eloe

Technology

Issuer Services

Loan Services

Fred Korb

Gareth Espin

Hellen Gilmore

Jessica Miele

Loan Services

Samantha Valouch

Loan Services

Finance

Yorkshire, UK

Shazad Liaqat

Loan Services

Technology

Bristol, UK

Steven Sullivan

Global Operations

Corporate Trust

Columbia, US

Thomas Yale

Technology

Turin, IT

Denver, US

Bristol, UK

Bristol, UK

Denver, US

Denver, US

Skipton, UK

Canton, US

Shelton, US

Joshua Callaway

Corporate Trust North Carolina, US

Tracy Karstetter

Corporate Trust

California, US

Kärt Urman

Plan Managers

Zurich, CH

Trish Butalia

CCS

Sydney, AU

22

GROUP OPERATING OVERVIEW

PRINCIPAL ACTIVITIES

The principal activities of the consolidated entity during the financial year were the operation of the following areas:

 >

Issuer Services comprise register maintenance, corporate actions, stakeholder relationship management, corporate governance 
and related services.

 > Mortgage Services and Property Rental Services comprise mortgage servicing and related activities, together with tenancy 

bond protection services in the UK.

 > Employee Share Plans and Voucher Services comprise the provision of administration and related services for employee share 

and option plans, together with Childcare Voucher administration in the UK.

 > Business Services comprises the provision of bankruptcy and class actions administration services, and the legacy corporate 

trust operations in Canada and the US.

 > Computershare Corporate Trust comprise trust and agency services in connection with the administration of debt securities in 

the US. 

 > Communication Services and Utilities operations comprise document composition and printing, intelligent mailing, inbound 

process automation, scanning and electronic delivery.

 > Technology Services comprise the provision of software specialising in share registry and financial services.

REVIEW OF OPERATIONS

Overview
In constant currency terms, Revenue for the Group rose 12.2% to $2,605.8m, whilst Revenue excluding Margin Income was up 
9.2%. Adjusting for the CCT acquisition, operating revenues fell 3.5%.

Margin Income increased 74.3% (+$79.5m) reflecting the rise in global interest rates. 

Issuer Services revenue excluding margin income was down 2.1% in constant currency terms, reflecting lower event-based 
revenues. Corporate Actions revenue was down 23.1%. Volatile equity markets led to lower transaction volumes, particularly in the 
second half. There was an overall drop in completed M&A and capital raising numbers. Hong Kong IPOs, which were a prominent 
feature in FY21, was substantially down also. FY21 Funds revenues included large one-time deals not repeated in FY22. These 
were partly offset by revenue growth in Registry Maintenance and Governance Services. Issuer Services EBITDA excluding margin 
income was down 6.7% to $219.3m and EBIT excluding margin income was down 6.8% to $216.3m.

Employee Share Plans and Voucher Services revenue excluding margin income was up 2.8%. This was driven by strong core client 
fee growth in EMEA and Asia. Higher transactional volumes in EMEA were offset by Asia primarily due to poor market conditions 
and regulatory constraints. EBITDA excluding margin income was up 2.7% to $85.7m and EBIT excluding margin income was up 
3.0% to $80.2m.

Business Services revenue excluding margin income was down 23.9%, due to significantly lower levels of bankruptcy activity in 
FY22 relative to FY21. Class Actions was also down, impacted by the number and size of case wins versus prior periods. The legacy 
Corporate Trust business was impacted by the sale of Private Capital Solutions client accounts in Canada in December 2021. 
EBITDA excluding margin income was down 57.9% to $9.9m and EBIT excluding margin income was down 61.4% to $8.4m.

Mortgage Services and Property Rental Services revenue excluding margin income was down 7.0% in constant currency terms. 
In the UK, this was primarily due to ongoing run-off of the legacy book combined with lower client project activity, and finalisation 
of the UKAR fixed fee in 1H21. In the US, lower servicing fees were a consequence of a portfolio change to a higher proportion of 
subservicing clients and fewer owned mortgage servicing rights (MSRs). This was partially offset by volume growth in fulfilment 
and stronger recovery collection activity. Overall, Mortgage Services and Property Rental Services EBITDA excluding margin 
income was up 6.6% to $91.1m and EBIT loss excluding margin income was up 20.6% to ($23.3m).

Revenue for the Communication Services and Utilities business was up 8.2%. This was due to a large number of one-off projects. 
EBITDA was up 11.0% at $34.2m and EBIT was up 13.5% at $29.5m.

23  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

Revenue

Business stream

Issuer Services

Mortgage Services & Property Rental Services

Employee Share Plans & Voucher Services

Business Services

Computershare Corporate Trust

Communication Services & Utilities

Corporate & Technology

Total management revenue

Comparison in constant currency

FY2022 
@ CC
$ million

 983.7 

 587.6 

FY2021 
Actual
$ million

 999.3 

 609.0 

 342.3 

 333.0 

CC
Variance

-1.6%

-3.5%

2.8%

 167.7 

 210.2 

-20.2%

 336.0 

 -  

 183.7 

 169.7 

N/A

8.2%

 4.8 

 1.7 

182.4%

FY2022 
Actual
$ million

 979.5 

 587.2 

 340.0 

 169.3 

 336.0 

 180.6 

 4.8 

 2,605.8 

 2,322.8 

12.2%

 2,597.4 

Total management revenue excludes management adjustment items further described in note 4 of the financial statements.

Region

ANZ

Asia

UCIA

CEU

USA

Canada

FY2022 
@ CC
$ million

 224.8 

 117.6 

FY2021 
Actual
$ million

 213.4 

 161.3 

 494.8 

 470.0 

 99.9 

 100.9 

 1,480.2 

 1,197.0 

 188.4 

 180.2 

CC
Variance

5.3%

-27.1%

5.3%

-1.0%

23.7%

4.6%

FY2022 
Actual
$ million

 220.1 

 116.9 

 491.6 

 95.7 

 1,480.2 

 192.8 

Total management revenue

 2,605.8 

 2,322.8 

12.2%

 2,597.4 

Operating costs
Operating expenses were up 11.3% on FY21 to $1,885.8m in constant currency terms. Our cost-out programs yielded $42.5m of 
gross benefit in FY22. These more than offset the impact of $35.9m cost inflation in the year. Legacy CPU BAU operating expenses 
were down 0.5%. The higher cost base reflects the CCT acquisition, which accounts for $239.0m of the 11.3% increase. Cost of 
Sales decreased, from $422.4 million to $401.7 million, largely due to the mix of sales between periods. The Group’s cost-out 
program continues to deliver benefits with $43.5m achieved in FY22 and $238.2m cumulative gross benefits achieved to date.

Earnings per share (at actual rates)

Statutory basic earnings per share

Statutory diluted earnings per share

Management basic earnings per share

Management diluted earnings per share

2022
Cents

37.71

37.62

57.95

57.81

2021
Cents

33.77

33.76

50.71

50.69

The management basic and diluted earnings per share amounts have been calculated excluding the impact of management 
adjustment items (refer to note 4 in this financial report). All EPS numbers above have been translated at actual FX rates (not 
constant currency). 

 Numbers are in constant currency unless otherwise stated.

24

BUSINESS STRATEGIES AND PROSPECTS

OUTLOOK
In August 2022, we provided earnings guidance for FY23. In constant currency, we expect Management EPS to be up around 55%. 
This equates to around 90 cents per share. 

Margin Income is the biggest driver. We are guiding Margin Income revenue to be around $520m. This includes the benefit of recent 
rate rises, the effect of our hedging strategies where we are looking to deliver a smoother earnings profile over time, and also the 
assumed future rate hikes. We base our guidance on average cash balances for the year of approximately $38bn. Exposed, unhedged 
balances are expected to average $16.4bn, and we assume US cash rates to rise to 3.5% by the end of the calendar year.

Offsetting higher margin income from rising interest rates is of course higher inflation. We are not immune to the inflationary 
pressures being observed globally and while we will maintain our disciplined focus on cost control, we do expect cost growth of 
around 5% on a proforma basis in FY23. We also expect EBIT excluding Margin Income to be down around 5% next year.

Turning to the individual business lines, in Issuer Services, we are expecting market share gains in Register Maintenance and organic 
growth in our adjacent market segments. Margin Income is expected to increase as rates continue to rise but there are some 
challenges from inflationary cost pressures. We are also anticipating further weakness in Corporate Actions in FY23. 

In US Mortgages, we expect to see improvement in underlying portfolio values as higher mortgage rates slows down prepayment 
speeds. We continue to shift the portfolio to a more capital-light model. We plan to execute on a cost-out program to increase 
digitisation and drive operational efficiencies, reducing cost per loan in fulfillment and servicing.

In UK Mortgages, we are actively managing the cost base and have extended the cost-out initiatives to FY26 which is expected to 
deliver incremental benefits of $6.5m. We hope to complete the sale of this business in FY23.

In Employee Share Plans, the ongoing growth in units under administration will increase trading revenues over time, while we will also 
benefit from higher client fees due to recent wins. We will complete the rollout of our EquatePlus platform in Australia and commence 
in North America. Synergies are to be generated as the Europe program winds down and also at the end of the North American 
program.

In Business Services, we expect the legacy Corporate Trust business to return to organic growth. We are expecting an increase in the 
number of bankruptcies due to the expected deterioration in the economic environment. For the Class Actions business, we expect 
margins to improve from a revised operating structure, process automation, and systems enhancements.

In Computershare Corporate Trust, we expect to see a full 12 months’ contribution in FY23 versus 8 months in FY22. Margin Income 
and mutual fund fees will strengthen further as rates continue to rise. Integration is underway and we expect to deliver $15m of 
cumulative synergies by the end of FY23.

Our cost-out programs continue to progress well. We have extended the delivery period out to FY26. Total gross benefits are now 
estimated at $294 million, with $14.0m of benefits expected in FY23. 

The Net Debt to EBITDA ratio improved to 1.64x as of 30 June 2022 and we expect this to further improve over the course of the year. 

This outlook assessment, and other references to our FY23 outlook in this document, are subject to the forward-looking statements 
disclaimer and a number of other assumptions provided in our FY22 results announcement disclosed to the Australian Securities 
Exchange (Slide 64).

RISKS
The Board is responsible for setting the risk appetite for the Group and approving Computershare’s risk management framework and 
policies annually, as well as assessing their effectiveness in mitigating the risks present in our business. The Board delegates some of 
this responsibility to the Risk and Audit Committee. The Risk and Audit Committee is highly qualified with deep expertise in strategic, 
operational and financial risk management. It receives quarterly reports on the key and emerging risks in the Group, supported by 
both quantitative data and qualitative information. The committee meets with management to discuss and challenge its views on 
Group, business line, or functional risks, as well as any actions they are taking to mitigate those risks.

Computershare has a clear and well-established approach to the oversight and management of risk, based on the ‘three lines 
of defence’ model. This model provides a simple framework for the implementation and oversight of risk management in which 
management, as the first line of defence, has responsibility for its own risk management and control activities. 

The risk function, as part of the second line of defence, is responsible for setting and implementing the risk framework. This includes 
setting the framework, policies, and procedures for identifying and managing risk as well as providing supporting technology. The 
risk function then oversees risk management activities and, provides advisory support to management, as well as forming its own 
separate and independent opinion on business risks to both management and the Risk and Audit Committee. This structure and 
process enable robust and challenging conversation at the management and board level. 

The internal audit function, as the third line of defence, provides an independent and objective assurance function with the 
responsibility of confirming that the framework, policies and controls designed to manage key risks are being executed effectively 
by management. Internal audit carries out regular, systematic monitoring of control activities and reports its findings to the senior 
managers of each business unit, as well as to the Risk and Audit Committee.

25  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

RISK SUMMARY

The following outlines areas of material risk that could impact our ability to achieve our strategic objectives and future financial 
prospects including, where applicable, our exposure to economic, environmental or social sustainability risks, as well as how we 
seek to mitigate or manage them.

Strategic and regulatory risk
Our businesses operate in highly regulated markets around the world, and our success can be impacted by changes to the 
regulatory environment and the structure of these markets. As an organisation, we closely monitor regulatory developments 
globally and play an active role in consulting with regulators on changes that could impact our business.

Many of our key businesses are subject to direct regulatory oversight. We are required to maintain the appropriate regulatory 
approvals and licenses to operate and, in some cases, adhere to certain financial covenants, such as capital adequacy. 
Computershare has robust compliance management and monitoring programs in place to support these regulatory obligations and 
we aim to engage proactively with regulators in all relevant jurisdictions.

Our business is also at risk of disruption from new technologies and alternative service providers. This means we must constantly 
be looking for ways to improve our services by investing in new technologies and processes. We have a dedicated innovation team 
that is responsible for rapidly assessing the viability of new business ideas and initiatives in an agile yet systematic manner using 
proven innovation techniques.

Our prospects also depend on finding and executing on opportunities to grow and diversify our business. There is inherent risk 
in any acquisition, including the risk of financial loss or missed earnings potential from inappropriate acquisition decisions, as 
well as integration risk in its implementation. Computershare has a strong track record of acquiring and integrating businesses 
successfully, We have a deliberately focused acquisition strategy with rigorous approval processes, and we also undertake 
subsequent reviews of our acquisitions and their performance. The acquisition of the Corporate Trust business from Wells Fargo 
and the subsequent formation of the Computershare Corporate Trust business is an example of the rigorous controls and 
management of risk and opportunities within CPU. The ongoing integration efforts are operating under a formal governance 
structure with stringent project and change risk management, supported by an expanded subsidiary board of the regulated 
US entity. 

Computershare also operates across a diverse set of countries and tax jurisdictions. The tax environments in these jurisdictions 
can be complex and subject to change, and these changes cannot be accurately predicted. Computershare operates a global 
finance function to manage tax risk within the Group’s risk appetite and engages external tax advice as appropriate.

Financial risk
Our financial performance each year is underpinned by significant annuity revenue. However, there is also a material proportion 
of revenue that is derived from transactional activity that is dependent on factors outside our control, which can be challenging 
to predict. Changes to market activity generally, foreign exchange and interest rates, can impact adversely or favourably on our 
financial performance.

Computershare generates significant revenues from the transaction processing fees we earn from our services (including the 
interest income earned by investing client funds). These revenue sources are substantially dependent on customer trading 
volumes, market prices and liquidity of securities markets. Sudden, sharp or gradual but sustained declines in market values of 
securities can result in reduced investor communication activity, including reduced mutual funds communication volumes; reduced 
mergers and acquisitions activity; reduced proxy activity; reduced trading activity; and illiquid markets.

Margin income is a key contributor to earnings. Changes in investment restrictions, interest rates and the level of balances that we 
hold on behalf of clients can have a material impact on the Group’s earnings. For example, the swift and forceful response of central 
banks in early March 2020 to the then-emerging Covid pandemic, with interest rates being reduced to historic lows, resulted in 
an immediate and significant impact on the margin income that Computershare generates from holding client balances. As global 
interest rates currently increase, the risk to Computershare of being adversely impacted by low interest rates is reduced, and 
instead there is an opportunity for our margin income earnings to increase. 

We have strong relationships with the global financial institutions that hold our client balances. We have robust policies and other 
protections to manage interest rate risk and other risks associated with placing those funds (including counterparty risk), and we 
also make significant investments in processes and technology to identify, allocate, reconcile and oversee client monies.

In addition, in the course of its business, Computershare’s mortgage servicing business purchases Mortgage Servicing Rights 
(MSRs) in order to service a group or portfolio of mortgages. Interest rate volatility creates risk related to the ability to generate 
revenue over the expected useful life of the MSR assets.

The market for Computershare’s products and services is rapidly evolving and highly competitive. We compete with a number 
of firms that provide similar products and services to our own. In addition, we compete with our clients’ in-house capabilities to 
perform functions that they might otherwise outsource to us. We continually strive to remain the leading provider of services in all 
our business lines globally and invest significantly in new technology and services to maintain our market-leading position.

26

Operational risk
Computershare maintains the capability to provide critical services to our clients during times of business disruption through strict 
business continuity and operational resiliency planning, crisis management, and disaster recovery processes. This capability covers 
the various risks Computershare may face that could disrupt our critical services, from cyber threats to natural disasters.

For example, Computershare’s response to the global pandemic in 2020 was managed through a dedicated crisis management 
taskforce with board oversight and reporting. Computershare has robust planning and controls in place to ensure that its business 
operations are resilient and can meet client expectations in the event of any future Covid-related disruption. 

We recognise that the pandemic has changed the landscape of working practices globally. In common with many other firms, 
Computershare has faced elevated staff attrition within some geographies. This has necessitated global mitigation strategies 
focussing on recruitment and retention, supplemented by more local action plans either by region or business area where specific 
key risk indicator data suggests specific action is required. 

The Being Purple Framework supports the promotion of positive behaviour and cultures, and the annual employee opinion survey 
provides all staff with the ability to express their views on working in CPU. Management and the Board of Directors monitor People 
Risk and the delivery of mitigation plans closely. 

Computershare deals with a high volume of daily transactions that can be exposed to data loss and security breaches. The nature 
of cyber-crime is constantly evolving, and information systems are vulnerable to cyber-attacks. Security breaches may involve 
unauthorised access to Computershare systems and databases, damage to Computershare’s systems and either the exposure 
or theft of confidential client data (or both). This presents a range of challenges, from ensuring the security and integrity of that 
data, as well as the continuity of our service in the face of internal and external factors. We manage these risks through extensive 
business resiliency planning and testing as well as rigorous internal controls around the ability to access and modify client data. 
We also make significant investments in technology and services to protect data at rest, in motion and at endpoint, including a 
specialist Information Security team whose responsibilities include ensuring we have appropriate and effective systems in place to 
protect our and our clients’ data from unauthorised access. Our dedicated Financial Crime team is also responsible for analysing 
information and transactions to mitigate the risk of fraud (both internal and external), and these resources are focused on areas of 
highest potential exposure.

Computershare also undertakes high volumes of transactional processes, some of which are complex. There is a risk that failure to 
process these transactions correctly could result in liabilities being incurred to third parties, so we invest significantly in technology 
to automate processes where possible. We also have policies, processes and corresponding controls to assist in mitigating this risk, 
which are routinely tested. The Group also maintains appropriate insurance. 

Environmental, Social and Governance (ESG) risk
Computershare continues to incorporate ESG risk within its Enterprise Risk Management Framework (ERMF) and has policies to 
ensure there is clear ownership and direction of risk. We have continued to work with external partners to maintain our awareness 
and understanding of best practice on ESG risk. We will continue to include and enhance Climate Related events and scenarios in 
our Business Continuity Planning and processes for continued business resilience.

We monitor the risks to our businesses through climate change, environmental management practices and the duty of care that is 
placed on us as a result, including health and safety at work. 

Our compliance program closely monitors our risks related to bribery and corruption and ensures we remain in compliance with 
applicable laws and regulations. Computershare publishes its Anti-Bribery and Corruption Policy on our website. 

Computershare monitors its network of suppliers to ensure both the Company and its supply chain remain in compliance with 
applicable Modern Slavery laws. Computershare remains committed to ensuring that slavery and human trafficking form no part of 
the services we provide or the supply chains we rely upon to provide those services. Computershare publishes an annual Modern 
Slavery Statement on our website.

We monitor and assess risk management and ethical behaviour in Computershare on an annual basis and take action when we 
identify areas of improvement or receive feedback during the assessment. We also examine employee perceptions of our ethical 
behaviours and risk management, as well as the effectiveness of our training and policies through our annual employee survey.

For more information about our ESG initiatives, please read our online ESG Report on our website.

27  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

BUSINESS STRATEGIES AND PROSPECTSGovernance

CORPORATE GOVERNANCE STATEMENT

COMPUTERSHARE’S APPROACH TO CORPORATE GOVERNANCE

The Board is committed to maintaining high standards of corporate governance by overseeing a sound and effective governance 
framework for the management and conduct of Computershare’s business. This statement outlines Computershare’s main 
corporate governance practices in place during the financial year ended 30 June 2022. The Board believes that these governance 
arrangements complied with the recommendations set by the fourth edition of ASX Corporate Governance Council’s Corporate 
Governance Principles and Recommendations throughout the reporting period.

In this statement ‘Group’ is used to refer to Computershare Limited and its controlled entities, and references to ‘Group 
management’ refer to the Group’s Chief Executive Officer and the executives reporting directly to the Chief Executive Officer.

This Corporate Governance Statement has been approved by the Board and is current as at 21 September 2022.

1.  BOARD RESPONSIBILITIES 

The Board has a formal charter that documents its membership, duties and responsibilities and operating procedures. A copy of 
the charter is available from www.computershare.com/governance.

The principal role of the Board is to ensure the long-term prosperity of the Group by setting broad corporate governance principles 
that govern the Group’s business operations and accountability and to ensure that those principles are effectively implemented by 
Group management.

The Board’s main duties and responsibilities are as follows:

Strategic  
planning for  
the Group 

Financial  
and risk 
management 

Corporate  
governance 

Overseeing  
Group  
management 

involves commenting on and providing final approval of the Group’s corporate strategy 
and related performance objectives as developed by Group management; and monitoring 
Group management’s implementation of and performance with respect to that agreed 
corporate strategy.

includes approving the Group’s budgets and other performance indicators and monitoring progress 
against them; approving and monitoring financial and other reporting, internal and external audit 
plans; setting the Group’s financial and non-financial risk appetite and approving enterprise risk 
management plans; and monitoring the progress of major capital expenditure, acquisitions and 
divestitures within the scope of Board approved delegations.

incorporates overseeing Computershare’s corporate governance framework, including approving 
Computershare’s statement of values and code of conduct as well as changes made to key 
supporting Group policies; and overseeing Computershare’s reporting to shareholders and its 
compliance with its continuous disclosure obligations.

involves the appointment and (if required) removal of the Chief Executive Officer as well as the 
monitoring of his or her ongoing performance; and the appointment and if required, removal of 
Group management personnel, including the Chief Financial Officer and Company Secretary.

Remuneration

comprises the approval of Computershare’s overall remuneration framework and determining 
the remuneration of non-executive directors within the limits approved by shareholders.

The Board has delegated the responsibility for day-to-day management and administration of Computershare to the Chief 
Executive Officer who, in conjunction with Group management, is responsible for managing the Group in accordance with the 
corporate strategy, plans and policies approved by the Board.

28

2.  BOARD COMPOSITION 

Computershare’s Constitution states that the Board must have a minimum of three and a maximum of ten directors. Re-appointment 
is not automatic; if retiring directors would like to continue to hold office, they must submit themselves for re-election by 
Computershare’s shareholders at the Annual General Meeting. No director (other than the Chief Executive Officer) may be in office 
for longer than three years without facing re-election.

In addition to ensuring that the Board has the mix of skills, knowledge and experience commonly required across boards of major 
ASX-listed companies, the Board also regularly reassesses its composition to ensure that it:

 > Aligns with the Group’s strategic objectives 

 > Has the necessary skills and expertise to provide oversight of those areas of the Group’s business where there is the greatest 

scope to increase shareholder value in the future

 > Has an appropriate balance of directors who are based in Australia and those who are based in (or who have experience in) 

regions where there are significant group operations

 >

Is of a size that is conducive to effective discussion and efficient decision-making 

To assist in this process, the Board has developed a skills matrix that sets out the skills and experiences that it has or is looking to 
achieve. The current skills and experience of the Board, assessed against the matrix, are as follows:

Leadership and governance 

Strategy

Innovation and entrepreneurship

CEO-level experience

Other non-executive director experience

ESG experience

Business experience

M&A and capital markets experience

International business experience

Working in regulated industries

Outsourced business services

Business development/access to networks

Financial and risk

Accounting and finance

Banking and treasury

Audit, risk management and compliance

Other

Technology

HR/remuneration

Geographic experience 

North America

UK and Europe

Asia

Australia

29  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

Total out of eight Directors

7

4

4

7

8

8

7

6

6

6

5

4

8

5

6

5

7

3

6

CORPORATE GOVERNANCE STATEMENTDuring the reporting period, Computershare’s Founder, Chris Morris, retired from the Board at the conclusion of the 2021 AGM 
after 43 years of service to Computershare. Mr John Nendick was appointed to the Board as a non-executive director with effect 
from 21 September 2021. Mr Nendick is a former senior finance executive who was most recently Deputy Global Leader of EY’s 
Technology, Media and Telecomm’s business and served on EY’s Global Practice Group. He is based in California and further 
strengthens the Board’s US-based director presence. 

On 10 August 2022, Computershare also confirmed that Dr Paul Reynolds will succeed Simon Jones as Chairman with effect from 
the end of the 2022 AGM to be held on 10 November 2022. Mr Jones advised shareholders when he was last re-elected in 2019 that 
he would retire from the Board at the end of his three-year term.

3.  DIRECTOR AND SENIOR EXECUTIVE APPOINTMENTS

Computershare’s non-executive directors have signed formal letters of appointment setting out the key terms and conditions 
relating to their appointment as a director. Senior executives at Computershare also sign employment agreements, except in 
certain overseas jurisdictions as a result of local employment practices.

Proposed appointees to the Board and senior executive appointments are subject to appropriate background checks. The format 
of these checks is dependent on the residence of the proposed appointee but would typically include police and bankruptcy checks 
and searches of relevant public records and filings. This is in addition to confirmation of the proposed appointee’s experience and 
character as appropriate.

Any director appointed by the Board will be required to stand for election at the next AGM, at which time the Company will provide 
in the notice of meeting all material information known to the Company that is relevant for shareholders to decide on whether to 
appoint the director.

On appointment, all new directors undertake an induction process. They receive copies of all key governance documents, as well 
as briefings from senior management on material matters relating to the Computershare Group, including strategic considerations, 
financial performance, major markets and business lines, as well as operational and technological capability. The Board has 
typically held meetings in all the major markets in which the Group operates, which provides new directors, along with the rest of 
the Board, the opportunity to meet with management and visit operational facilities during those meetings. 

Directors receive briefings on material macro developments that might impact the Group’s operations, such as market structure 
changes and changes to business models. Members of the Risk and Audit Committee also receive updates on financial reporting 
and accounting matters as part of continuing professional education. Directors otherwise keep themselves informed of relevant 
matters by self-education and attendance at various courses and presentations and may also request that the Company provide 
them with specific development opportunities which they may consider necessary to improve their skills and knowledge.

30

THE DIRECTORS 

As at the date of this Annual Report, the Board composition (with details of the professional background of each director) is as follows:

Position: Chairman 
Age: 66
Independent: Yes
Years of service: 17

Term of office
Simon Jones was appointed to 
the Board in November 2005 as 
a non-executive director. Simon 
was appointed as Computershare’s 
Chairman in November 2015 
and was last re-elected by 
shareholders in 2019.

Skills and experience
Simon is a chartered accountant 
with extensive experience in 
investment advisory, valuations, 
mergers and acquisitions, public 
offerings, audit and venture 
capital. Simon was previously 
a Managing Director of N.M. 
Rothschild and Sons (Australia) 
and Head of Audit and Business 
Advisory (Australia & New 
Zealand) and Corporate Finance 
(Melbourne) at Arthur Andersen.

Other directorships and offices
Director of Canterbury Partners 
Chairman of the Advisory Board of 
MAB Corporation Pty Ltd

Board Committee membership
Chair of the Nomination 
Committee 
Member of the Risk and Audit 
Committee 
Member of the People and Culture 
Committee

Position: Chief Executive Officer
Age: 51 
Independent: No 
Years of service: 8

Term of office
Stuart Irving was appointed Chief 
Executive Officer and President 
of Computershare on 1 July 2014. 
He joined Computershare in 1998.

Skills and experience
Stuart held a number of roles at 
The Royal Bank of Scotland before 
joining Computershare as IT 
Development Manager in the UK.

Stuart subsequently worked in 
South Africa, Canada and the US 
before becoming Chief Information 
Officer for North America in 2005 
and then the Computershare 
Group’s Chief Information Officer 
in 2008.

Board Committee membership
Member of the Nomination 
Committee 

Position: Non-Executive Director
Age: 65 
Independent: Yes 
Years of service: 4

Term of office
Paul Reynolds was appointed 
to the Board as a non-executive 
director on 5 October 2018 and 
was re-elected by shareholders in 
November 2021.

Skills and experience
Paul Reynolds has gained extensive 
leadership skills from his previous 
experience in CEO and Chairman 
positions with complex, large-scale 
infrastructure enterprises. He was 
a member of the board at British 
Telecom from 2001-2007 and CEO 
of one of its largest businesses, 
BT Wholesale, where he led the 
global technology divisions and 
many of its biggest transformation 
programs. From 2007-2012, Paul 
was CEO of Telecom New Zealand, 
during the world’s first structural 

separation into independent retail 
and network companies. Paul is 
based in the UK.

Other directorships and offices
Non-Executive Chairman of 
STV Group plc
Non-Executive Chairman of 
9 Spokes Limited (until July 2022)

Board committee membership
Member of the Risk and Audit 
Committee 
Member of the Nomination 
Committee

Position: Non-Executive Director
Age: 52 
Independent: Yes 
Years of service: 8

Term of office
Tiffany Fuller was appointed to 
the Board on 1 October 2014 as a 
non-executive director. Tiffany was 
last re-elected in 2019.

Skills and experience
Tiffany is an experienced public 
company non-executive director 
with broad experience in chartered 
accounting, corporate finance, 
investment banking, funds 
management and management 
consulting in Australia and globally.

Tiffany’s skills include finance 
and accounting, strategy, M&A, 
risk and governance. Her career 
includes roles at Arthur Andersen 
and Rothschild and spans multiple 
industry sectors including financial 
services, technology, retail, 
resources and telecommunications.

Other directorships and offices
Non-Executive Director 
of Washington H. Soul 
Pattinson & Company Limited 
(appointed in 2017)
Non-Executive Director 
of Smart Parking Limited 
(until December 2020)

Board Committee membership
Chair of the Risk and Audit 
Committee 
Member of the Nomination 
Committee

Simon Jones
M.A. (Oxon), 
A.C.A.

Stuart Irving

Paul Reynolds
BA, PhD

Tiffany Fuller
B.Com, GAICD,  
CAANZ (Member)

31  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

CORPORATE GOVERNANCE STATEMENTPosition: Non-Executive Director
Age: 63 
Independent: Yes 
Years of service: 8

Term of office
Joseph Velli was appointed to 
the Board on 1 October 2014 as a 
non-executive director. Joseph was 
last re-elected in November 2020.

Skills and experience
Joseph is a retired financial 
services and technology executive 
with extensive securities servicing, 
M&A and public board experience. 
For most of his career, Joseph 

served as Senior Executive Vice 
President of The Bank of New York 
and as a member of the Bank’s 
Senior Policy Committee.

During his 22-year tenure with the 
Bank, Joseph’s responsibilities 
included heading Global Issuer 
Services, Global Custody and 
related Investor Services, Global 
Liquidity Services, Pension and 
401k Services, Consumer and 
Retail Banking, Correspondent 
Clearing and Securities Services. 
Most recently Joseph served as 
the Chairman and Chief Executive 
Officer of Convergex Group.

Other directorships and offices
Non-Executive Director of 
Paychex, Inc. 
Non-Executive Director of 
Cognizant Technology Solutions 
Corporation
Non-Executive Director of 
AssetMark Financial Holdings Inc

Board Committee membership
Member of the People and Culture 
Committee
Member of the Nomination 
Committee 

Position: Non-Executive Director
Age: 49 
Independent: Yes 
Years of service: 4

Term of office
Abi Cleland was appointed to the 
Board as a non-executive director 
on 14 February 2018 and was 
re-elected by shareholders in 
November 2020.

Position: Non-Executive Director
Age: 60 
Independent: Yes 
Years of service: 4

Term of office
Lisa Gay was appointed to the 
Board as a non-executive director 
on 14 February 2018 and was 
re-elected by shareholders in 
November 2021.

Skills and experience
Abi has extensive global experience 
in strategy, M&A, digital and 
business growth. Abi has held 
senior executive roles in the 
industrial, retail, agriculture 
and financial services sectors at 
companies including ANZ, Amcor, 
Incitec Pivot, Caltex after starting 
her career at BHP. 

Abi also set up and ran an advisory 
and management business, 
Absolute Partners which focused 
on strategy, M&A and building 
businesses leveraging disruptive 
changes.

Skills and experience
Lisa Gay is a highly regarded 
business leader with extensive 
financial services experience in 
funds management, investment 
banking, and stockbroking. She was 
formerly Chair of the Australian 
Securities and Investment 
Commission’s Markets Disciplinary 
Panel and Deputy Chair of the 
Indigenous Land Corporation. From 
1990-2010 Lisa was general counsel 
and managing director of Goldman 
Sachs Group Australia.

Other directorships and offices
Non-Executive Director of Orora 
Limited (appointed in 2014)
Non-Executive Director of Coles 
Group Limited (appointed in 2018)
Non-Executive Director of Sydney 
Airport Limited (until March 2022)

Board committee membership
Member of the People and Culture 
Committee
Member of the Nomination 
Committee

Other directorships and offices
Non-executive Director of Victoria 
Funds Management Corporation
Non-executive Director of 
Koda Capital 
Member of the Council of Trustees 
of the National Gallery of Victoria

Board committee membership
Chair of the People and Culture 
Committee
Member of the Nomination 
Committee

Position: Non-Executive Director
Age: 65 
Independent: Yes 
Years of service: 1

Term of office
John Nendick was appointed to 
the Board as a non-executive 
director on 21 September 2021 and 
was elected by shareholders in 
November 2021.

Skills and experience
John Nendick is a senior finance 
executive who is an expert in new 
business models, global financial, 
accounting and audit matters, 
transactions and technology and 
Technology, Media and Telecomm 
(TMT) trends globally. He was, 
until recently, the Deputy Global 
Leader of EY’s TMT business and 
also served on EY’s Global Practice 
Group. John is based in California.

Other directorships and offices
Member of Advisory Board of 
Eved LLC
Chair, Financial Advisory 
Committee of City of Palos Verdes
Member, Business Advisory Board 
of the Los Angeles Kings

Board Committee membership
Member of the Risk and Audit 
Committee 
Member of the Nomination 
Committee

32

Joseph Velli
BA, MBA

Abi Cleland
B.Com, BA, MBA.

Lisa Gay
BA, LLB

John Nendick
BA, FCA, CPA, 
NACD-DC

4.  BOARD INDEPENDENCE

The Board has reviewed the independence of each of the eight directors in office as at the date of this Annual Report and has 
determined that seven out of eight are independent and were so throughout the reporting period. The director who is not 
considered to be independent is Stuart Irving, as the current Group Chief Executive Officer.

To determine the independence of a director, the Board must consider several different factors, including those set out below:

 > Whether the director acts (or has recently acted) in an executive capacity for the Company 

 > The materiality of the director’s shareholding in the Company (if any)

 > The existence of any other material relationship between the director and a member of the Group (for example, where the 

director is or has been an officer of a significant adviser, supplier or customer)

 > The ability of the director to exercise their judgement independently

In relation to the Chairman, Simon Jones, the Board notes that he was first appointed as a non-executive director in November 
2005 and subsequently as Chairman in November 2015. The Board has considered and is satisfied that Mr Jones’s tenure as a 
director did not have any impact on his capacity to bring an independent judgement to bear on issues before the Board or to act in 
the best interests of the Company and its shareholders generally. 

The Board also notes that Joseph Velli is a director of Cognizant Technology Solutions Corporation, a company which supplies IT 
and business outsource services to the Group. The Board has considered this relationship and is satisfied that Mr Velli’s position 
as a director of Cognizant Technology Solutions Corporation does not have any impact on his capacity to bring an independent 
judgement to bear on issues before the Board. The Board has appropriate procedures in place to manage circumstances where a 
matter relating to Cognizant Technology Solutions Corporation might be under consideration by the Board.

5.  BOARD MEETINGS AND REPORTS

There was a return to international travel and in person Board meetings during the financial year following two years of virtual 
meetings held during the pandemic. The Board’s standard meeting schedule includes four in-person meetings each year, as well as 
a series of scheduled update meetings. The Board also meets as required to discuss and, if appropriate, approve specific strategic 
initiatives contemplated by the group. In person Board meetings generally take place over three days and provide the Board 
with the opportunity to meet senior management relevant to the agenda for the meeting. At its meetings the Board discusses 
the Group’s results, prospects, strategy (both short and long-term), operational performance and other matters, including legal, 
governance and compliance issues. The Board held two in-person meetings during the second half of the reporting period.

The Committees of the Board also meet regularly to fulfil their duties (as discussed further below).

Group management provides monthly reports to the Board detailing current financial information concerning the Group. 
Management also provides additional information on matters of interest to the Board, including operational performance, major 
initiatives and the Group’s risk profile (as appropriate). 

6.  BOARD COMMITTEES

To assist in discharging its responsibilities, the Board has established three committees. 

Risk and Audit  
Committee

Nomination  
Committee

People and Culture  
Committee

Risk and Audit Committee
The principal function of the Risk and Audit Committee is to provide assistance to the Board in fulfilling its corporate governance 
and oversight responsibilities in relation to the Company’s financial reporting, internal control structure, risk management 
systems, internal audit function and external audit requirements. The Committee also reviews material legal matters and 
receives updates on reports made under the Group’s Whistleblower program and Financial Crime Unit.

The Risk and Audit Committee is chaired by Tiffany Fuller and the other members are Simon Jones, Paul Reynolds and 
John Nendick. Lisa Gay was also a member of the Committee at the start of FY2022 and stood down from that Committee 
to assume the Chair of the People and Culture Committee. Each member of this Committee is considered by the Board to be 
independent.

The Board regards these members as having the required financial expertise and an appropriate understanding of the markets 
in which the Group operates. The Chief Executive Officer, the Chief Financial Officer, the Group Head of Internal Audit, the Group 
Risk Officer and the Company’s external auditors are invited to meetings of the Risk and Audit Committee at the Committee’s 
discretion.

The Risk and Audit Committee is governed by a Board-approved charter. A copy of this Risk and Audit Committee Charter is 
available from www.computershare.com/governance.

33  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

CORPORATE GOVERNANCE STATEMENTNomination Committee
The main functions of the Nomination Committee are to review the competence, expertise, performance, constitution and 
succession of the Board, as well as the performance of individual directors.

The Nomination Committee generally meets on each occasion that the Board meets in person. All current directors are members 
of the Nomination Committee, and it is chaired by Simon Jones in his capacity as Chairman of the Board.

The Nomination Committee’s policy for the appointment of directors is to select candidates whose skills, expertise, qualifications, 
networks and knowledge of the markets in which Computershare operates (and other markets into which it may expand) 
complement those of existing Board members so that the Board as a whole has the requisite skills, diversity and experience to 
fulfil its duties.

The Nomination Committee is governed by a Board-approved charter. A copy of this Nomination Committee Charter is available 
from www.computershare.com/governance.

People and Culture Committee
The People and Culture Committee’s principal functions are to advise the Board on matters relating to performance, talent and 
succession, culture and inclusion and diversity, as well as the remuneration of the Group’s key management personnel and more 
broadly across the Group.

In relation to remuneration-related matters, the Committee considers, reviews and makes recommendations to the Board about 
the following matters:

 > The Chief Executive Officer’s remuneration policy recommendations

 > Remuneration and contract terms for the Chief Executive Officer and the Group’s key executives

 > Terms and conditions of long-term incentive plans, short-term incentive plans, share rights plans, performance targets and 

bonus payments for the Chief Executive Officer and the Group’s key executives

 > Terms and conditions of any employee incentive plans

 > The recommendations of the Chief Executive Officer on offers to executives under any long-term incentive plan established by 

the Company from time to time

 > Remuneration of non-executive directors within the limits approved by shareholders 

 > Content of the remuneration report to be included in the Company’s Annual Report

In relation to people and culture matters, the Committee considers, reviews and makes recommendations to the Board about the 
following matters:

 > Succession planning for senior management and development frameworks for key talent 

 > The effectiveness of the Group’s diversity policies and initiatives

 > Monitoring surveys conducted by the Company in relation to the culture of the organisation; assessing performance against 
measurable objectives for achieving diversity on an annual basis, including the relative proportion of women at all levels; and 
Computershare’s compliance with external reporting requirements

The Committee is chaired by Lisa Gay and the other members are Abi Cleland, Joseph Velli and Simon Jones. Pursuant to its 
Charter, the Committee must always be comprised of a majority of independent directors.

The Committee has access to Group management and, where necessary, may consult independent experts to discharge its 
responsibilities effectively.

The People and Culture Committee is governed by a Board-approved charter. A copy of this People and Culture Committee 
Charter is available from www.computershare.com/governance.

For details of directors’ attendance at Committee meetings, see the Directors’ Report, which starts on page 42 of this Annual 
Report.

7.  EQUITY PARTICIPATION BY NON-EXECUTIVE DIRECTORS

The Board encourages non-executive directors to own shares in the Company. However, the Company has not awarded shares to 
non-executive directors and does not mandate that directors must hold a minimum shareholding in the Company. As at the date of 
this report, all non-executive directors hold a relevant interest in shares in the Company.

34

8.  REMUNERATION

For information relating to the Group’s remuneration practices and details relating to the directors’ remuneration and that of the 
Group’s key management personnel during the year ended 30 June 2022, see the Remuneration Report, which starts on page 45 
of this Annual Report and is incorporated into this corporate governance statement by reference.

In addition to the disclosures contained in the Remuneration Report, it should be noted that the Board is keen to encourage equity 
holdings in the Company by employees with a view to aligning staff and shareholder interests. Many employees have participated 
(and continue to participate) in the various equity plans offered by the Company, and the directors believe that, historically, this has 
contributed significantly to the Group’s success.

9.  ANNUAL REVIEW OF BOARD AND GROUP MANAGEMENT PERFORMANCE

The Board’s performance is regularly reviewed by the directors of the Company as a whole. There is a standing agenda item 
at Board meetings for directors to be given an opportunity to discuss any concerns they may have with the Board’s and its 
Committees’ performance, as well as any steps that can be taken to maintain their effectiveness.

Directors also completed questionnaires relating to Board and Committee performance during the reporting period, and the Board 
and relevant Committee then reviewed and discussed the responses. The process for evaluating the performance of individual 
directors has been an informal one. The Chairman is responsible for engaging directly with directors on any individual performance 
concerns. Directors can raise concerns they might have with an individual director’s performance directly with the Chairman. 
During the next reporting period ending 30 June 2023, the Board will have completed a review of Board performance and 
individual director assessment using an external provider.

The Board annually reviews the Chief Executive Officer’s performance while the Chief Executive Officer annually reviews the 
performance of the other members of Group management. This process includes a review of KPIs for the purpose of determining 
managements’ short-term incentive outcomes for the year and these outcomes are reviewed by the People and Culture Committee 
and ultimately approved by the Board.

10. IDENTIFYING AND MANAGING BUSINESS RISKS

The Business Strategies and Prospects section of this Annual Report contains a summary of Computershare’s approach to 
managing risk within the organisation, including its exposure to environmental and social risks.

In respect of the reporting period, the Board received a report from the Chief Executive Officer and the Chief Financial Officer that 
confirms, among other things, the following:

 > The ‘Declaration to the Board of Directors of Computershare Limited’, a copy of which is included in this Annual Report (see 
page 132) as required by section 295A of the Corporations Act 2001, is founded on a sound risk management and internal 
control system that is operating effectively in all material respects in relation to financial reporting risks

 > The Group’s material business risks have been managed effectively

The Risk and Audit Committee reviewed and assessed the Group’s risk management practices throughout the year and also 
undertook a formal review of the Group’s risk management framework during the reporting period, and was satisfied that it 
remained sound.

11.  DIVERSITY AND INCLUSION (D&I)

This summary outlines our progress against our measurable objectives during FY22 and covers our focus areas for FY23. More 
information on our D&I achievements can be found in our online ESG Report, which you can read on our website.

Over FY22 we have made strong progress in increasing participation, awareness and actions to further our D&I objectives, including:

 > Developed and launched a new D&I strategy for FY23-FY25. This strategy was launched to employees at a CEO Town Hall in May. 

 > Established a Global D&I Forum, chaired by our CEO Stuart Irving, with representatives of the People Team and our Employee 

Resource Group (ERG) Board members.

 > Launched two new ERGs in Women 4 Women (W4W) APAC and Ability.

 > Supported our ERGs in delivering monthly webinars, issuing regular communications and continuing to develop and promote our 

D&I learning resources – celebrating events such as Pride, International Women’s Day, Mental Health week and Juneteeth.

 > Launched mentoring programs for W4W and the Black Leadership Group (BLG).

 > Kicked off a nine-month Career & Development program with 24 participants for our BLG.

 > Enrolled a further six Black Women professionals on an external Leadership Development program, Solaris.

 >

Invested in our Talent Acquisition marketing materials and partnerships to help attract diverse people into the organisation.

 > Worked with our ERGs to update our People Policies to ensure we have inclusive language and principles, including the 

development of a global Gender Affirmation Policy.

35  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

CORPORATE GOVERNANCE STATEMENTFeedback on FY22 Measurable Objectives

Objective

Measurement

Result

Strategy: Our D&I Manager 
will drive the execution of 
a refreshed, three-year D&I 
strategy through our global 
business lines with D&I 
champions aligned to regions 
and business lines. 

To be measured using 
statistics from diversity 
related programs, our 
People Management system, 
surveys, performance 
reviews, exit interviews, 
employee referrals and open 
discussion forums. 

Our first multi-year D&I strategy is complete. We have 
refreshed our strategy and action plans for the 
next three years, and these were communicated to 
employees at CEO Town Halls in May. Through our 
seven ERGs we have D&I representation across all 
regions and business lines. 

Communication: Continue to 
deliver regular, high-quality 
D&I-related communications 
to our staff.

To be measured using 
feedback from our Global 
Employee Survey.

We ran many D&I communications campaigns 
both globally and locally through our internal 
communications channels, ERGs, and regularly 
scheduled webinars. Our D&I Index in the Employee 
Opinion Survey was 80% for FY22. 

Engagement: Generate 
more employee involvement 
in D&I related activities and 
participation in the creation 
of people-related policies 
and processes.

Engagement: Provide 
training that is relevant and 
timely to reflect the needs 
of our global organisation 
and to support the growth of 
minority groups.

To be measured by the 
number of people 
participating in D&I and 
ERG events; the increase 
or decrease in the number 
of participants; and ratings 
from responses in the  
Global Employee Survey  
that relate to D&I. 

To be measured using 
statistics from our Learning 
Management System.

In FY22 we grew membership in our ERGs from 390 
to 841 members. An average of 300 people per month 
also attended events relating to D&I. Inclusion metrics 
indicate a positive culture, with 87% of employees 
seeing their manager work effectively with people 
from different backgrounds and 82% believing 
Computershare respects individuals and values 
their difference.

All employees are required to complete an annual 
‘Computershare & Me’ training module, which 
includes a D&I section. As part of our Lead to Succeed 
Management Development program, Inclusive 
Leadership is a mandatory module for the 250 
managers that participate in this program – helping 
build Inclusive Leadership as a core competency and 
strengthening leadership accountability.

Reporting: Continue to 
enhance the D&I reporting 
available across all data 
categories in line with the 
global People data strategy.

Required reporting 
on gender and other 
demographics delivered 
accurately and on time. 
Enhancements will be 
measured through project 
management tracking. 

With the introduction of the Qualtrics platform for our 
Annual Employee Opinion Survey, we have been able 
to capture additional demographic data on ethnicity 
and disability. Where we are legally allowed to ask, 
employees were given the option to disclose their 
ethnicity and if they had a disability via the EOS survey – 
there was an option of ‘Prefer not to say’.

Board: The Computershare 
board should have at least 
30% male and 30% female 
directors.

To be measured using 
gender diversity statistics 
compiled for the Annual 
Report. 

The Computershare Board has 62% male and 38% 
female directors, which is the same as FY21. 

36

Gender diversity statistics for FY22
The table below includes data on global gender statistics at a global level as of 30 June 2022. 

Board (inc. CEO)

Direct reports of CEO

Company Executive

Senior Manager

Manager

Other

Total

F

3

4

46

282

842

6,178

7,355

M

5

13

101

414

1,020

4,922

6,475

F%

38%

24%

31%

41%

45%

56%

53%

M%

62%

76%

69%

59%

55%

44%

47%

Total

8

17

147

696

1,862

11,100

13,830

Change to 
Female %

=

+

+

+

-     

=

-

*  Company Executive means a person reporting to a direct report of the CEO. 

*  Senior Manager means a person reporting to a Company Executive.

FY23 focus areas and objectives

Objective

Measurement

Visible leadership commitment 
among at least our top two 
levels of Management.

Senior Leadership involvement and representation in our Employee Resource Groups; 
Business Plans to include D&I objectives; High scores on D&I questions in Employee 
Opinion Survey; Incentive and performance plans to reflect D&I targets.

Further embed diversity 
principles into People policies 
and processes.

Build maturity, engagement  
and growth of ERGs and 
leverage their expertise for 
business value.

Capture data and set further 
targets to accelerate diversity 
in leadership. 

The Computershare board 
should have at least 30% male 
and 30% female directors.

Policies and procedures to include D&I principles; Launch interview competency 
framework. 

Participation and Engagement statistics; Consistent attendance; High inclusion scores 
in EOS; participation in and influence over key business initiatives.

Updated data fields in People and Finance system; Work toward 40%/40%/20% 
female/male/any gender representation in top two levels; Gather baseline data of 
different minority groups included offers made and offers accepted to set accurate and 
reasonable targets. currently diversity of attraction. Employee demographics obtained 
and tracked across all diversity demographics (where local laws allow). Establish a 
consistent global framework for capturing data, reporting and target setting.

To be measured using gender diversity statistics compiled for the Annual Report.

Our D&I Policy is available at www.computershare.com/governance.

37  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

CORPORATE GOVERNANCE STATEMENT12. WORKPLACE GENDER EQUALITY REPORT

In each country in which Computershare operates, the Company complies with legislated diversity reporting requirements. In 
Australia, Computershare met its reporting requirements under the Federal Government’s Workplace Gender Equality Act 2012, 
including submitting an annual public report on 22 July 2022.

A copy of this report is available from www.computershare.com/governance. Any comments regarding this report can be submitted 
via email to the following address: wgea.comments@computershare.com.au.

13. SECURITIES TRADING POLICY

The Company has a Securities Trading Policy in place that sets out the restrictions that apply to the Group’s directors, officers and 
employees trading in Computershare securities.

The policy explains the insider trading laws as they relate to trading in Computershare securities and the securities of 
Computershare’s clients. It also sets out the penalties that apply to insider trading offences under the Corporations Act 2001 and 
makes clear that Computershare adopts a zero-tolerance approach to breaches of insider trading laws.

The policy imposes additional restrictions on dealings in Computershare securities by Computershare directors and certain 
specified executives (designated persons). These designated persons may deal in Computershare securities during the four-week 
period after the Company releases its half-year and full-year financial results and after the date on which its Annual General 
Meeting is held (subject always to the laws on insider trading).

In addition, these designated persons may only deal in Computershare securities outside those specified, four-week trading 
windows with an express prior clearance by a nominated director. During certain prohibited periods, being the period between 
15 December and the Company’s release of its half-year results, the period between 15 June and the Company’s release of its 
full-year results and other such periods as may be determined by the Board from time to time, clearance to deal can only be given 
in exceptional circumstances.

Under the policy, designated persons are also prohibited from entering into an arrangement pursuant to which they seek to hedge 
the economic risk associated with an unvested incentive award made to them by Computershare.

The list of designated persons is set out in the Schedule to the Securities Trading Policy. It is reviewed and updated as appropriate, 
having regard to any changes in the structure of Group management or the creation of new roles within it. An up-to-date copy of 
the Board-approved Securities Trading Policy is available from www.computershare.com/governance.

14. CORPORATE REPORTING

The Chief Executive Officer and the Chief Financial Officer have made a Declaration to the Board of Directors in respect of the year 
ended 30 June 2022 as detailed on page 132 of this Annual Report. The Board also receives a declaration from the Chief Executive 
Officer and the Chief Financial Officer that the Declaration from them set out in the Annual Report has been founded on a sound 
system of risk management and internal control; and that the system is operating effectively in all material respects in relation to 
financial reporting risks. The Chief Executive Officer and the Chief Financial Officer also provided an equivalent statement to the 
Directors in respect of the Company’s half-year report for the period ended 31 December 2021.

Where any periodic corporate report is released by Computershare to the market that is not otherwise audited or subject to review 
by its external auditor PWC, Computershare ensures that the content of the report is subject to extensive review and sign-off by 
senior members of staff, which includes the allocation of material disclosures to designated persons to verify the disclosures by 
reference to appropriate source documents or, if no source documents are available, by persons with the knowledge and expertise 
to confirm the accuracy and completeness of the disclosure. All corporate financial reporting is also reviewed by the Risk and Audit 
Committee or, if applicable, a designated sub-committee of the Board. 

15. CONFLICT OF INTEREST AND INDEPENDENT ADVICE

If a director has an actual or potential conflict of interest in a matter under consideration by the Board or a Committee of 
the Board, that director must promptly disclose that conflict of interest and abstain from deliberations on the matter. In that 
circumstance, the director is not permitted to exercise any influence over other Board members or Committee members on that 
issue nor receive relevant Board or Committee papers.

The Company permits any director or Committee of the Board to obtain external advice about transactions or matters of concern 
at the Company’s cost. Directors seeking independent advice must obtain the approval of the Chairman, who is required to act 
reasonably in deciding whether the request is appropriate.

38

16. OUR VALUES AND ETHICAL STANDARDS

Computershare recognises the need for directors and employees to 
perform to the highest standards of behaviour and business ethics. 
The Company has adopted the “Being Purple” ways of working, which 
outline our values as an organisation and the conduct, behaviours and 
professional attributes we want to promote and reward.

The Board has also adopted a Code of Conduct that sets out the 
principles and standards with which all officers and employees are 
expected to comply as they perform their respective functions. The 
Code recognises the legal and other obligations that the Company has 
to legitimate stakeholders and requires that directors, officers and 
employees maintain the highest standards of propriety and also act in 
accordance with the law. 

The People and Culture and Risk and Audit Committees also receive 
regular reporting on information relating to employee misconduct 
matters (including where identified through the Whistleblower 
program, which is detailed in section 22 below).

A copy of the Group’s Board-approved Code of Conduct is available 
from the corporate governance section of our website. 

Move the 
business 
forward

E
G
A
T
N
A
V

D

A

Keep 
customers 
at our 
heart

Work well 
together

CERTAI

N

T

Y

Do the 
right thing

World leaders 
in financial 
administration

U ITY

N

I N G E

Strive for 
excellence

Be a 
pioneer

17.  SHAREHOLDER COMMUNICATIONS AND INVESTOR RELATIONS

Computershare has an investor relations program in place with the aim of facilitating effective communication between 
Computershare and its investors. A key feature of this program is to ensure that shareholders are appropriately notified of 
information necessary to assess Computershare’s performance and are able to access it. Information is communicated to 
shareholders through the following means:

The Annual Report, which is distributed to all shareholders who elect to receive it. An overview of the previous financial year is 
also included in the Notice of AGM that all shareholders receive.

The AGM and any other shareholder meetings, called from time to time to obtain shareholder approval as required. Since 
2017, the Company has conducted its AGM as a hybrid meeting, which provides an opportunity for shareholders to attend the 
meeting via an online platform. Attending the meeting online enabled shareholders to view the AGM live, ask questions and 
cast direct votes at the appropriate times whilst the meeting was in progress. As a result of pandemic-related restrictions, the 
2021 AGM was held as a fully virtual meeting. The Company is pleased to resume holding hybrid meetings for the 2022 AGM.

The Company’s website, which contains information regarding the Company, the Group and its corporate governance 
framework. The Investor Relations section of the website also includes information released to the ASX, a copy of investor 
and analyst briefing documentation, press releases and webcasts. The Company also releases new and substantive investor 
presentations on the ASX announcements platform.

By email to those shareholders who have supplied their email address for the purpose of receiving communications from the 
Company electronically. Computershare actively encourages shareholders to provide an email address to facilitate more timely 
and effective communication with them and runs campaigns from time to time to encourage greater email adoption.

Computershare also encourages shareholders to participate in the Company’s AGM. Shareholders who are unable to attend and 
vote during the meeting are encouraged to vote electronically in advance via Computershare’s service known as InvestorVote, 
where they can view an electronic version of the voting form and accompanying materials, as well as submit their votes. 
Computershare also encourages shareholders who are unable to attend the AGM to communicate any issues or questions by 
writing to the Company. All resolutions are decided by way of a poll.

39  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

CORPORATE GOVERNANCE STATEMENT18. COMMITMENT TO AN INFORMED MARKET RELATING TO COMPUTERSHARE SECURITIES

The Board has a Market Disclosure Policy to ensure the fair and timely disclosure of price-sensitive information to the investment 
community as required by applicable law. Under the policy, the Board must approve the text of any announcement relating to the 
annual and half-year financial reports, as well as any other information for disclosure to the market that contains or relates to 
financial projections, statements as to future financial performance or changes to the policy or strategy of Computershare (taken 
as a whole). Announcements that do not require the approval of the Board can be approved for release by the Chief Executive 
Officer, and routine administrative announcements may be made by the Company Secretary. Directors are also provided with 
copies of material announcements once made.

In order to effectively manage its continuous disclosure obligations, the Chief Executive Officer has also established a Disclosure 
Committee to provide guidance on the following matters:

 > Considering what information needs to be released to the market by Computershare.

 > Referring announcements to the Board for approval where required.

 > Ensuring there are adequate systems for ensuring timely disclosure of material information to the market, including where such 

information needs to be released urgently.

The Disclosure Committee consists of the Chief Executive Officer, the Chief Financial Officer, the Head of Investor Relations, and 
the Group General Counsel/Company Secretary. When an issue that should be referred to the board under company policy has an 
urgency that prevents its consideration by the full Board, all available directors in conjunction with the Disclosure Committee may 
approve an announcement relating to that issue to the market.

Further, in circumstances where it is considered appropriate to request a trading halt (for example, where Computershare is 
required to disclose information to the market but, for whatever reason is unable to do so promptly), the Chief Executive Officer 
(or, if the Chief Executive Officer is unavailable, the Chairman, Chair of the Risk and Audit Committee or Chief Financial Officer) 
is authorised to request a trading halt on behalf of the Company. The full Board is to be consulted as far as is practicable on any 
request for a trading halt.

A copy of the Board-approved Market Disclosure Policy is available from the corporate governance section at  
www.computershare.com/governance.

19. EXTERNAL AUDITORS

The Company’s policy is to appoint external auditors who demonstrate professional ability and independence. The auditor’s 
performance is reviewed annually.

PricewaterhouseCoopers were appointed as the external auditors in May 2002. Audit services have been put out to tender since 
their initial appointment.

PricewaterhouseCoopers normally rotates audit engagement partners on listed companies every five years. It is also 
PricewaterhouseCoopers’ policy to provide an annual declaration of independence, a copy of which can be found on page 68 of 
this Annual Report. The external auditor is required to attend the Company’s Annual General Meeting and be available to answer 
shareholder questions about the conduct of the audit and the preparation of the content of the audit report, the accounting 
policies adopted by the Company in relation to the preparation of the financial statements and the independence of the auditor in 
relation to the conduct of the audit.

An analysis of fees paid to the external auditors, including a breakdown of fees for non-audit services, is provided in the Directors’ 
Report (see page 67 of this Annual Report). The Board has a formal policy for reviewing all non-audit services provided by 
PricewaterhouseCoopers that is administered by the Risk and Audit Committee.

20. INTERNAL AUDITORS

Computershare has a dedicated Group Internal Audit function. The function is led by the Group Chief Audit Executive who 
has a reporting line to the Chair of the Risk and Audit Committee. Group Internal Audit is authorised to audit all areas of the 
Computershare Group without the need for prior approval. In carrying out its responsibilities, it has full and unrestricted access to 
all records, property, functions, IT systems and staff members in the Group.

Each financial year the function develops an annual audit plan, which is approved by the Risk and Audit Committee. The function’s 
key responsibilities are to:

 > Review and appraise the adequacy, design and effectiveness of the Group’s system of internal controls

 > Evaluate and improve the effectiveness of risk management, control and governance processes, as well as to identify control gaps.

On completion of audit assignments, Internal Audit will issue written reports, which are distributed to management and 
communicated to the Risk and Audit Committee. Where the report identifies specific findings and recommendations, the report 
will include an action plan from management to implement appropriate corrective action within specific timeframes, which are 
actively monitored. All internal audits are conducted in accordance with the Institute of Internal Auditors (IIA) Standards for the 
Professional Practice of Internal Auditing.

40

21. ANTI-BRIBERY AND CORRUPTION

The Board has approved an Anti-Bribery and Corruption policy, which sets out Computershare’s clear statement of zero tolerance 
for acts of bribery and corruption and confirmation that Computershare will not tolerate its employees or contractors being 
involved in acts of bribery and corruption in any form. This is reinforced in the Group Code of Conduct. 

The Anti-Bribery and Corruption policy is part of the framework for the Computershare Groupwide Anti-Bribery and AntiCorruption 
(ABC) Program, which is under the responsibility of the Group Risk and Compliance function. All breaches of the policy must be 
reported to the compliance function and ultimately to the Rick and Audit Committee. 

A copy of the Board-approved Anti-Bribery and Corruption policy is available from the corporate governance section of  
www.computershare.com/governance.

22. WHISTLEBLOWING

The Board has approved a Whistleblower Policy that outlines procedures for dealing with allegations of improper conduct made 
by directors, officers or employees of the Company or parties external to Computershare. Concerns can be raised anonymously in 
a number of ways, including through an externally managed hotline and web portal, or by directly contacting designated regional 
Whistleblower officers. Any reported concerns are assessed and handled by these regional Whistleblower officers. The Group 
Whistleblower Officer also provides quarterly reports to the Group Risk and Audit Committee and to the People and Culture 
Committee (on employee conduct matters) on any reports raised over the period and more serious matters may be escalated to 
the Committee within a reporting period where appropriate.

All Computershare employees receive annual training about the Company’s Whistleblower Policy, including how to detect and 
report improper conduct. A copy of the Whistleblower Policy is available from www.computershare.com/whistleblowing.

23. CORPORATE RESPONSIBILITY

For details relating to the Company’s corporate responsibility initiatives, see pages 17 to 20 of this Annual Report and our ESG 
Report, which you can read on our website.

A copy of the Board-approved Corporate Responsibility Policy is also available from the corporate governance section at  
www.computershare.com/governance.

24. HEALTH AND SAFETY

Computershare aims to provide and maintain a safe and healthy work environment. Computershare acts to meet this commitment 
by implementing work practices and procedures throughout the Group that comply with the relevant regulations governing 
workplaces in each country in which the Group operates. Employees are expected to take all practical measures to ensure a safe 
and healthy working environment in keeping with their defined responsibilities and applicable laws.

The maintenance of a safe and healthy working environment for our staff globally was identified as the key priority for the group 
at the outset of the Covid pandemic. Remote working measures were deployed for more than 90% of our staff and, where roles 
could not be performed remotely, strict Covid safety protocols were implemented across all work sites in accordance with local 
requirements. To the extent required, these practices have remained in place throughout FY22. 

25. COMPANY SECRETARY

The Company Secretary during the reporting period was Dominic Horsley. Under Computershare’s Constitution, the appointment 
and removal of the Company Secretary is a matter for the Board.

Among other matters, the Company Secretary advises the Board on governance procedures and supports their effectiveness 
by monitoring Board policy and procedures, by coordinating the completion and dispatch of Board meeting agendas and papers, 
as well as by assisting with the induction of new Directors. The Company Secretary is accountable to the Board, through the 
Chairman, for these responsibilities.

Dominic Horsley joined Computershare in 2006 and is the Group General Counsel and Company Secretary with global 
responsibility for Computershare’s legal and secretarial teams. Dominic has extensive experience in corporate and commercial law, 
having held prior in-house and private practice roles in Australia and the UK. Dominic is a member of the Association of Corporate 
Counsel GC100 and is a Fellow of the Governance Institute of Australia. Dominic completed a Bachelor of Arts (Hons) in Economics 
at the University of Cambridge and completed his legal studies at the College of Law in London. 

All directors have access to the advice and services of the Company Secretary. 

41  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

CORPORATE GOVERNANCE STATEMENTDIRECTORS’ REPORT

The Board of Directors of Computershare Limited has pleasure in submitting its report for the financial year ended 30 June 2022.

DIRECTORS

The names of the directors of the Company in office during the whole year and up to the date of this report, unless otherwise 
indicated, are:

Non-executive
Simon David Jones (Chairman)
Abigail Pip Cleland
Tiffany Lee Fuller
Lisa Mary Gay
Christopher John Morris (retired effective 11 November 2021)
John Nendick (appointed effective 21 September 2021)
Paul Joseph Reynolds
Joseph Mark Velli 

Executive
Stuart James Irving (President and Chief Executive Officer)

PRINCIPAL ACTIVITIES 

The principal activities of the Group are outlined in the Group Operating Review set out on pages 23 to 24 and form part of 
this report.

CONSOLIDATED PROFIT

The profit of the consolidated entity for the financial year was $227.8 million after income tax. Net profit attributable to members 
of the parent entity was $227.7 million, which represents an increase of 20.5% on the previous year’s result of $189.0 million. 
Profit of the consolidated entity for the financial year after management adjustment items was $349.9 million after income tax and 
non-controlling interests. This represents an increase of 23.3% on the 2021 result of $283.7 million.

Net profit after management adjustment items is determined as follows:

Net profit attributable to members of the parent entity 

Management adjustment items (net of tax):

Amortisation

Amortisation of acquisition related intangible assets

Acquisitions and disposals

Acquisition related integration expenses

Acquisition and disposal related expenses

Gain on disposals

Other

Major restructuring costs

Voucher Services impairment

Marked to market adjustments - derivatives

Reversal of provisions

Net profit after management adjustment items 

2022
$000

2021
$000

227,659

188,974

63,381

42,721

46,833

12,200

33,618

-

(13,930)

(9,105)

13,136

1,069

29,155

-

(477)

1,613

-

(3,240)

349,871

283,736

Management adjustment items
Management results are used, along with other measures, to assess operating business performance. The Group believes that 
exclusion of certain items permits better analysis of the Group’s performance on a comparative basis and provides a better 
measure of underlying operating performance. Description of management adjustment items can be found in note 4 of the 
financial statements.

The non-IFRS financial information contained within this Directors’ Report has not been audited in accordance with the Australian 
Auditing Standards.

42

 
DIVIDENDS

The following dividends of the consolidated entity have been paid or declared since the end of the preceding financial year:

Ordinary shares
A final dividend in respect of the year ended 30 June 2021 was declared on 10 August 2021 and paid on 13 September 2021. 
This was an ordinary dividend of AU 23 cents per share, franked to 60%, amounting to AUD 138,832,935 ($100,934,233).

An interim dividend was declared on 8 February 2022 and paid on 17 March 2022. This was an ordinary dividend of AU 24 cents 
per share, franked to 40%, amounting to AUD 144,863,359 ($105,318,468).

A final dividend in respect of the year ended 30 June 2022 was declared by the directors of the Company on 9 August 2022 and 
paid on 12 September 2022. This was an ordinary unfranked dividend of AU 30 cents per share. As the dividend was not declared 
until 9 August 2022, a provision was not recognised as at 30 June 2022.

REVIEW OF OPERATIONS 

The review of operations is outlined in the Group Operating Review set out on pages 23 to 24 and forms part of this report. 

SIGNIFICANT EVENTS AND SIGNIFICANT CHANGES IN ACTIVITIES

A discussion of significant events and significant changes in activities, if applicable, are included in the Group Operating Review set 
out on pages 23 to 24 and forms part of this report.

In the opinion of the directors, there were no other significant changes in the affairs of the consolidated entity during the financial 
year under review that are not otherwise disclosed in this report or the consolidated accounts.

SIGNIFICANT EVENTS AFTER YEAR-END

No other matters or circumstances have arisen since the end of the financial year which is not otherwise dealt with in this report 
or in the consolidated financial statements that have significantly affected or may significantly affect the operations of the 
consolidated entity, the results of those operations, or the state of affairs of the consolidated entity in subsequent financial years. 

LIKELY DEVELOPMENTS AND FUTURE RESULTS

A discussion of business strategies and prospects is set out on pages 25 to 27 and forms part of this report.

ENVIRONMENTAL REGULATIONS

The Group is not subject to significant environmental regulation.

INFORMATION ON DIRECTORS

The qualifications, experience and responsibilities of directors together with details of all directorships of other listed companies 
held by a director in the three years to 30 June 2022 and any contracts to which the director is a party to under which they are 
entitled to a benefit are outlined in the Corporate Governance Statement and form part of this report.

Directors’ interests
At the date of this report, the direct and indirect interests of the directors in the securities of the Company are:

Name

SJ Irving

AP Cleland

TL Fuller

LM Gay

SD Jones

J Nendick

PJ Reynolds

JM Velli

43  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

Number of 
ordinary 
shares

Number of 
performance 
rights

Number of 
share 
appreciation 
rights

 132,580 

285,747

367,406

14,495

 16,148 

 21,939 

 51,917 

 13,141 

24,000

 17,000 

-

-

-

-

-

-

-

-

-

-

-

-

-

-

DIRECTORS’ REPORTMeetings of directors
The number of meetings of the Board of Directors (and of Board Committees) and the number of meetings attended by each of the 
directors during the financial year were:

Directors’
Meetings

Risk and Audit 
Committee 
Meetings 

Nomination 
Committee
Meetings 

People and 
Culture Committee
Meetings 

A

9

9

9

9

9

4

6

9

9

B

9

9

9

9

9

4

6

9

9

A

-

-

9

1

9

-

6

9

-

B

-

-

9

1

9

-

6

9

-

A

4

4

4

4

4

2

3

4

4

B

4

4

4

4

4

2

3

4

4

A

4

4

-

4

4

-

-

-

4

B

4

4

-

4

4

-

-

-

4

SJ Irving

AP Cleland

TL Fuller

LM Gay

SD Jones

CJ Morris

J Nendick

PJ Reynolds

JM Velli

A - Number of meetings attended

B - Number of meetings held during the time the director held office during the financial year.

The Board forms sub-committees to consider specific transaction opportunities as appropriate.

INFORMATION ON COMPANY SECRETARY

The qualifications, experience and responsibilities of the Company Secretary are outlined in the Corporate Governance Statement 
and form part of this report.

INDEMNIFICATION OF OFFICERS

Computershare’s constitution allows the Company to indemnify, where permitted by law, officers of the Company for liability 
and legal costs they incur when acting in that capacity. There are similar indemnities in favour of officers of controlled entities. 
Computershare purchases insurance for amounts that the Company or its controlled entities are liable to pay under these 
indemnities. The insurance policy also insures Directors, Officers, Company Secretaries and employees (including former Directors 
and Officers) against certain liabilities (including legal costs) they may incur in carrying out their duties. For this Directors and 
Officers insurance, we paid premiums of $2,901,383 excluding taxes during FY2022.

44

REMUNERATION REPORT

CHAIRS’ LETTER 

On behalf of the Board of Computershare, we are pleased to present the Remuneration Report for the year ended 30 June 2022. 
This report contains details regarding the remuneration arrangements for the directors and senior executives who were Key 
Management Personnel (KMP) during FY2022 and outlines the link between strategy, performance, and reward outcomes. 

OVERVIEW OF THE YEAR 

Computershare’s financial results and returns to shareholders in FY2022 were strong. Growth in client paid fee income offset 
weaker transaction revenues. With disciplined cost controls, we were able to manage the impact of inflation. Margin income is a 
natural hedge in our business, and we began to benefit from rising interest rate rises in the last quarter.

Management Earnings Per Share (EPS) increased by 10.6% compared to the prior corresponding period. The final dividend is 
30 cents per share representing a 30% increase on last year’s final dividend. The investments in our high-quality global businesses 
are delivering growth with management revenue up over 12%. 

We continue to make good progress improving the scale, efficiency and quality of Computershare. Our on-boarding of the Corporate 
Trust business acquired from Wells Fargo, the largest acquisition we have undertaken to date, is tracking well. We have successfully 
on-boarded over 2,000 new employees and, thus far, we are pleased that the acquisition is exceeding our expectations. 

We have also invested significantly in data security for our customers’ information and our cyber resilience is strong. Computershare 
has also invested in carbon neutrality for the second year. 

Computershare’s free cash flow and balance sheet are standouts in this year’s result. We generated over $320 million of free 
cash flow with over 60% EBITDA to cash conversion. Debt leverage has improved to 1.64x, below the bottom of our target range. 
This strength enables us to continue to invest in our businesses, assess complementary acquisition opportunities while maintaining 
a conservative capital structure, and reward our shareholders.

OUTCOMES FOR 2022

The Board set robust performance measures for our FY2022 short term incentive plan, with a focus on growing earnings and 
select other objectives that were designed to increase shareholder value. Our underlying business performance was strong, 
particularly in delivering above-target financial results, resulting in STI payments for our executive KMP being awarded at 
between 56% and 78% of maximum. The Board believes these results reflect the high-quality performance of the Executive Team 
throughout FY2022 in delivering strong results and positioning the Company for further growth in FY2023. This in turn led to a 
substantial increase in shareholder value over the year, with share price growth in FY2022 of 46%.

The FY2020 long term incentive grant was tested as at 30 June 2022. The applicable performance measures were relative TSR 
against the ASX100 (50%) and EPS growth (50%). Our three-year total shareholder return to 30 June 2022 of 54.11% resulted 
in Computershare ranking at the 82nd percentile of the ASX100. This element of the LTI vested at 100%. The EPS tranche of our 
FY2020 LTI did not meet the 5% threshold for vesting, principally as a result of the margin income headwinds that have affected 
our business since the performance targets were set (EPS on a constant currency basis was -5.4% over the three-year period) and, 
accordingly, this part of the LTI Plan did not vest. The overall vesting outcome was 50% of the FY2020 Award. 

A TRULY GLOBAL COMPANY COMPETING FOR TALENT

Computershare is a truly global organisation operating in more than 20+ countries and deriving 92% of its revenue from outside 
Australia. Three-quarters of the CEO’s direct reports and three out of the four KMPs are based outside Australia. Just under half 
of the Board is based overseas, and more than 90% of the workforce is international. We aim to hire the best talent globally and 
our senior roles have an international remit regardless of location. Since many of our senior roles are based in the US, it is essential 
that our remuneration structure adapts to that market in order for Computershare to remain competitive.

However, this means the remuneration structures and levels of most ASX listed peers, which are domestic corporations or 
international businesses managed from Australia are not directly applicable to the markets from which we hire talent. In the 
ASX100, there are only seven other organisations as global as Computershare (i.e., operating in 20 or more countries). Of the 25 
organisations in the ASX100 with operations outside Australia, 70% of the CEOs are based in Australia. With our CEO travelling at 
least 65% of the year outside his home location of the UK, the scale of our global operations is significant.

As, ultimately, we are competing for talent in global markets and our KMP group are in the UK, US and Australia, we benchmark 
against companies of similar size and industry in the UK and US as well as having regard to our ASX20-50 peers (as Computershare 
sits within the ASX30) and ASX100 peers with international operations. We emphasise this so that you have context for the process 
the People and Culture Committee undertakes in setting executive remuneration.

45  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

DIRECTORS’ REPORTOTHER CHANGES

As noted in section 4 below, we have also made some changes to our non-executive director fees to ensure that they stay in line 
with market to attract and retain directors of appropriate skill and experience for our business and to appropriately compensate 
for their workload. While the change in the Chair’s fee is material, it has for some time been significantly below our peer groups and 
continues to be below the median after the increase.

For Computershare, a key challenge is attracting appropriately qualified and experienced international directors. In FY2022, an 
independent review found that the fees offered to our US-based non-executive directors were materially below the market rate 
paid by our US peers. As a result of this finding, the Board decided to increase the fees paid to our US-based directors, while noting 
that even with these adjustments our fees remain modest when compared to US based market peers. We believe that this ‘dual 
fee’ approach means our UK and Australia-based director fees are not unduly inflated, while we expect this approach to continue 
to help Computershare attract US-based directors of appropriate quality and experience. There continues to be appropriate 
headroom within the approved fee cap post the fee review undertaken in FY2022. 

In conclusion, the Board feels that management and our entire executive team has delivered our objectives for the year and 
shareholders have benefitted from that with our strong FY2022 share price performance and our dividends increasing again this 
year. We strongly believe that our incentive outcomes reflect our Company performance and achievements in FY2022.

We trust that this report explains our approach and intent in relation to executive remuneration in a global market.

With regards

SD Jones 
Chair – Board

LM Gay 
Chair – People and Culture Committee (PACC)

46

CONTENTS

1.  Remuneration Snapshot

1.1  Key Management Personnel (KMP)
1.2  CPU performance and KMP outcomes in FY2022
1.3  KMP fixed remuneration and remuneration mix
1.4  KMP realised pay in FY2022

2.  KMP remuneration outcomes
  2.1 

 Relationship between remuneration and Group’s 
performance

  2.2  FY2022 short-term incentive outcomes
  2.3  FY2022 long-term incentive outcomes
  2.4  FY2021 SARs Update 

3.  Remuneration strategy
  3.1  Remuneration and governance framework
  3.2  Remuneration structure
  3.3  KMP remuneration mix
  3.4  Key features of the short-term incentive plan
  3.5  Key features of the long-term incentive plan
  3.6  Return on Invested Capital (ROIC) methodology
  3.7  Other remuneration 

4.  Non-executive director remuneration

5.  KMP contractual arrangements

6.  Statutory remuneration disclosures
  6.1  Remuneration of directors and KMP
  6.2   Short-term salary and fees, cash profit share and bonuses, 

long-term other, post-employment benefits

  6.3  Other

This report is prepared in accordance with section 300A of the Corporations Act 2001 (Cth) (Corporations Act) for Computershare 
for the year ended 30 June 2022. The information provided in this Remuneration Report has been audited as required by section 
308(3C) of the Corporations Act, apart from where it is indicated that the information is unaudited.

1.  REMUNERATION SNAPSHOT

1.1  KEY MANAGEMENT PERSONNEL (KMP) 
Computershare’s KMP comprise the Directors of the Company and select senior executives who have the authority and 
responsibility for planning, directing and controlling the activities of the Company directly or indirectly. All KMP are assessed each 
year. Each Executive KMP listed below held their position for all of FY2022.

Non-executive director

Executive KMP

Abigail P Cleland 

Tiffany L Fuller 

Lisa M Gay 

Simon D Jones

Stuart J Irving 

President and Chief Executive Officer (CEO)

Nick SR Oldfield

Chief Financial Officer (CFO)

Mark L McDougall

Global Chief Information Officer (Global CIO)

Naz Sarkar

Global Head of Issuer Services

Chris J Morris (retired effective 11 November 2021) 

John Nendick (appointed effective 21 September 2021)

Paul J Reynolds 

Joseph M Velli

1.2  CPU PERFORMANCE AND KMP OUTCOMES IN FY2022
Shareholders have enjoyed a share price increase of approximately 46% between 1 July 2021 and 30 June 2022.

The benefits of the acquisition of the Corporate Trust business of Wells Fargo began to be realised this year whilst there were 
increases in earnings derived from margin income as global interest rates began to rise from the historic lows during the pandemic. 
Pleasingly, despite second half challenges resulting from the velocity of interest rate rises, the Group also delivered growth in 
Management EBIT excluding margin income growth of 1.6% (in constant currency), demonstrating the underlying resilience of the 
operating businesses. 

We continued to use our strong operating cashflows to invest in our business and to support our shareholders, as reflected in our 
interim and final dividends of 24 cents and 30 cents respectively. The performance of the Group is reflected in the KMP outcomes 
for FY2022.

47  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

DIRECTORS’ REPORT 
 
 
 
Fixed Remuneration

Short-Term Incentive

Long-Term Incentive

Effective 1 July 2021, the CEO was 
awarded a 5% increase to his fixed 
remuneration in recognition of his 
leadership in the continued global 
expansion of Computershare and its 
strong recovery from the pandemic. 

Additionally, 3% increases were 
awarded to the CFO and Global Head 
of Issuer Services and a 5% increase 
was awarded to the Global CIO. 

In recognition of Nick Oldfield’s 
growth in the CFO role since his 
appointment effective 1 January 
2020, his remuneration mix was 
adjusted to align more closely to the 
CEO’s. As such, his LTI opportunity 
was increased to 106.8% of his base 
salary (previously 85.7%).

FY2022 STI outcomes of between 
56% and 78% of maximum 
entitlement for executive KMP.

Strong underlying business 
performance led to EBIT and EBITDA 
exceeding expectations set at the 
start of the year. 

Strategic financial priorities were 
well delivered across the Company, 
particularly in Corporate Trust and 
Issuer Services where results came 
in well above target. Our cost out 
programs also delivered stretch 
outcomes for the year.

Non-financial measures all delivered 
at or above target, setting the 
Company up for sustainable success 
from a capital/risk management and 
employee retention perspective.

FY2020 LTI vested at 50% of 
maximum entitlement.

The FY2020 LTI plan was tested at 
30 June 2022. 50% of the plan was 
measured against Total Shareholder Return 
relative to the ASX100 (rTSR), and 50% was 
measured against an EPS growth measure.

The threshold TSR hurdle is a ranking of 
50th percentile within the ASX100. For the 
FY2020 LTI, a TSR ranking of 82nd percentile 
meant this component vested in full.

An average annual management EPS 
growth of 5% is needed over the three-year 
performance period as a threshold. With an 
average management EPS growth of -5.4%, 
there was no vesting associated with this 
measure. 

Reductions in global interest rates over 
the performance period of 1 July 2019 to 
30 June 2022 significantly impacted 3-year 
EPS performance.

1.3  KMP FIXED REMUNERATION AND REMUNERATION MIX
With three of our four KMPs based outside Australia, the People and Culture Committee (PACC) are aware of significant differences 
in executive remuneration practices across geographies. In particular, for the US market, incentives are more leveraged, LTI hurdles 
tend to have lower vesting thresholds, and up to half of the LTI plan tends to be offered in the form of time-based equity rather than 
performance rights. As such, the PACC continue to review the appropriateness of our remuneration structure to ensure it balances 
ASX market practices with those of large multinational organisations based in the US and UK.

Computershare ranked Top 10 for Best CEO across the ASX 100 in MarketMeter’s 2022 H1 Institutional Investor Sentiment 
Research. 115 domestic and international institutions participated by scoring ASX-listed companies on the analytics platform, 
representing around 90,000 data points.

While the CEO’s base salary may appear high against ASX listed peers, even some with extensive international operations, his total 
remuneration opportunity remains modest when compared to those peers. Our benchmarking of the CEO’s role against similar 
global organisations based overseas showed that again, while his base salary is competitive, his variable pay was below the median 
and in some instances below the 25th percentile of those global peers. The Board will consider these observations when reviewing 
CEO pay in FY2023. 

Changes made to the base salaries of the Executive KMP are set out below:

Currency

FY2021 
base salary

FY2022 
base salary

YoY change

SJ Irving

NSR Oldfield

N Sarkar

ML McDougall

GBP

USD

GBP

AUD

GBP 1,045,320

GBP 1,097,586

USD 813,050

USD 837,442

GBP 672,000

GBP 692,160

AUD 668,348

AUD 701,765

5%

3%

3%

5%

48

We set out below the contractual FY2022 base salary, STI and LTI opportunities of each Executive KMP:

Employee 
(location)

Base salary 
(home  
currency) 

Base salary 
($US*) 

STI target 
(% of base 
salary)

STI target 
($US)

STI max 
(% of base 
salary)

STI max 
($US)

LTI max 
(% of base 
salary)

LTI max 
($US)

SJ Irving
United Kingdom GBP 1,097,586

$1,467,202

83.3%

$1,222,668

125.0%

$1,834,002 

150.0%

$2,200,803 

NSR Oldfield
United States

N Sarkar
United Kingdom

ML McDougall
Australia

USD 837,442

$837,442

60.3%

$504,752 

90.4%

$757,128 

106.8%

$894,796 

GBP 692,160**

$925,252

42.9%

$396,534 

75.0%

$693,935 

85.7%

$793,069 

AUD 701,765

$510,197

42.9%

$218,656 

75.0%

$382,648 

85.7%

$437,312 

*  Using 12-month average FX rates as of 30 June 2022, being GBP/USD of 1.33676 and USD/AUD of 0.72702.

**  N Sarkar receives a cash payment in lieu of pension contributions that takes his fixed remuneration to a total of GBP 772,500.

REMUNERATION MIX 

The remuneration mix is designed to achieve a balanced reward 
for achievement of short-term objectives and the creation 
of long-term sustainable value. The amount of remuneration 
received by Executive KMP each year depends on the 
achievement of business and individual performance.

Remuneration packages are reviewed by the People and 
Culture Committee taking into consideration an individual’s 
role, experience and performance, as well as relevant 
comparative market data. Fixed remuneration levels are also 
reviewed after a change in role.

REMUNERATION MIX FOR EXECUTIVE KMP

The following diagrams show the minimum, target and maximum total remuneration opportunity for CEO and other Executive 
KMP. Each component is determined as a percentage of the total remuneration package. 

Minimum: consists of fixed remuneration 
which is comprised of base salary and 
statutory superannuation.

CEO

Minimum

100%

30%

27%

12.5%

12.5%

45%

16.5%

16.5%

40%

Target

Maximum

CFO

Minimum

100%

Target

Maximum

37%

34%

OTHER EXECUTIVE KMP

Minimum

100%

Target

Maximum

44%

38%

11.5% 11.5%

40%

15%

15%

36%

9%

9%

38%

12.5%

16.5%

33%

    Fixed Remuneration

    Variable STI - Cash

    Variable STI - deferred

    Variable LTI

Target: consists of fixed remuneration, 
target STI (cash and deferred components) 
which totals 83% of base salary for the 
CEO, 60% for the CFO and 43% for other 
Executive KMP and target LTI (face value 
of 150% of base salary for the CEO, 107% 
for the CFO and 86% for other Executive 
KMP). The potential impact of future 
security price movements is not included 
in the value of deferred STI awards or 
LTI awards.

Maximum: consists of fixed remuneration, 
maximum STI (cash and deferred 
components) which totals 125% of base 
salary for the CEO, 90% for the CFO and 
75% for other Executive KMP and target 
LTI (face value of 150% of base salary 
for the CEO, 107% for the CFO and 86% 
for other Executive KMP). The potential 
impact of future security price movements 
is not included in the value of deferred STI 
awards or LTI awards.

The maximum opportunity represented 
here is the most that could be awarded 
to Executive KMP. It does not reflect any 
intention to award that amount.

49  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

DIRECTORS’ REPORT1.4  KMP REALISED PAY IN FY2022 (UNAUDITED)
The table below details actual pay and benefits for KMPs who were employed as at 30 June 2022. This table aims to assist 
shareholders in understanding the cash and other benefits actually received by KMPs from the various components of their 
remuneration during FY2022.

As a general principle, Australian Accounting Standards require the value of share-based payments to be calculated at the time 
of grant and accrued over the performance period and restriction period. The Corporations Act 2001 and Australian Accounting 
Standards also require that pay and benefits be disclosed for the period that a person is a KMP. This may not reflect what executive 
KMPs actually received or became entitled to during FY2022. The figures in this table have not been prepared in accordance with 
Australian Accounting Standards. They provide additional voluntary disclosures.

The treatment of the remuneration elements in this disclosure are as follows:

 > Fixed remuneration earned between 1 July 2021 and 30 June 2022. This includes superannuation.

 > STI payable as cash and equity under the FY2022 STI plan (which is paid in FY2023 after financial results are released). 

 > FY2020 LTI which partially vested in September 2022 as a result of performance across the three-year period ended 30 June 2022.

 > Benefits received between 1 July 2021 and 30 June 2022.

We note that Total Realised Remuneration in FY2022 is higher than FY2021, primarily due to the FY2019 LTI not vesting in FY2021, 
while 50% of the FY2020 LTI vested in September 2022.

The table below also does not include tax equalisation payments. Whilst these are disclosed in the statutory remuneration table, 
the Board does not believe that they represent actual remuneration to the relevant executive and have therefore been excluded in 
this table. 

FY2022 Actual Package Details

FY2022 Actual vs Max

FY2022 vs FY2021 Actual

FY2022 
Fixed (base + 
benefits)

FY2022 
Actual 
Total STI

FY2020 
LTI Vesting 
in FY223

FY2022 
Actual Total 
Remuneration 
(Base + STI+ LTI)

1,467,215

1,422,525

1,705,765

4,595,505

850,048

1,032,650

529,302

588,833

390,628

232,912

621,786

2,060,667

479,229

1,902,507

350,232

1,112,446

Employee

SJ Irving

NSR Oldfield

N Sarkar

ML McDougall

FY2022 Actual 
vs Max Total 
Remuneration 
(Base + Max STI 
+ LTI)

FY2022 vs 
FY2021
 Actual STI 
received

FY2022 vs FY2021 
Actual Total 
Remuneration 
(Base + STI + 
FY19 LTI)

84%

82%

74%

82%

108%

120%

82%

98%

170%

157%

131%

151%

FY2022 
Actual vs 
Max STI

78%

78%

56%

61%

1  For SJ Irving and NSR Oldfield, the maximum STI award is set at 150% of target whereas the maximum award for other KMPs is 175% of target.

2  The non IFRS information included in the table above has not been subject to audit.

3  LTI value calculated using number of vested rights x Computershare closing share price as at 30 June 2022.

2.  KMP REMUNERATION OUTCOMES

2.1  RELATIONSHIP BETWEEN REMUNERATION AND GROUP’S PERFORMANCE
One of the key principles of Computershare’s remuneration strategy is to ensure that there is a clear and transparent link between 
the remuneration outcomes for executives and Group performance and its consequent impact on shareholder interests. The 
following table highlights some of the key financial results for Computershare over the period from the financial year 2018 to the 
financial year 2022, with the corresponding average STI outcomes for Executive KMP over the same period. 

2018

2019

2020

2021

2022

Management adjusted EBITDA (USD million)

622.6

674.9

646.4

628.2

720.2

Management adjusted EBIT ex MI (USD million)

375.1

343.6

298.7

339.1

344.0

Statutory EPS (US cents)

Management EPS (US cents)

55.17

76.57

42.55

33.77

37.71

63.38

70.24

55.57

50.71

57.95

Management EPS (US cents) – constant currency1

62.57

70.81

56.29

50.77

57.95

Total dividend (AU cents per share)

40

44

46

46

54

Share price as at 30 June (AUD)

18.43

16.21

13.25

16.90

24.64

Average STI received as % of maximum opportunity for executive KMP (%)

77.4

71.1

47.3

69.5

68.1

1  Translated at FY2022 average exchange rates.

50

 
 
Computershare’s incentive plans measure performance against a range of financial and non-financial metrics. As demonstrated 
below, there is a strong overall alignment between Computershare’s incentive plan outcomes to financial performance. It is evident 
from the graphs that the shareholder experience to date correlates strongly with KMP reward outcomes.

CEO PAYOUT CORRELATION TO COMPUTERSHARE PERFORMANCE

Earnings per Share

Share price

80

70

60

50

40

30

20

10

0

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

30

25

20

15

10

5

0

FY18

FY19

FY20

FY21

FY22

FY18

FY19

FY20

FY21

FY22

Management EPS (cps)

% maximum CEO STI paid

Closing Share Price (AUD)

% maximum CEO STI paid

EBITDA

EBIT ex MI

800

700

600

500

400

300

200

100

0

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

400

350

300

250

200

150

100

50

0

FY18

FY19

FY20

FY21

FY22

FY18

FY19

FY20

FY21

FY22

EBITDA achievement ($m)

% maximum CEO STI paid

EBIT ex MI achievement ($m)

% maximum CEO STI paid

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%

51  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

DIRECTORS’ REPORT 
 
 
 
2.2 FY2022 STI OUTCOMES 
The table below shows the STI paid or payable to each KMP for entitlements referable to performance in the financial year ended 
30 June 2022. The table sets out the actual amounts awarded as STI and how they relate to the maximum entitlement for each 
executive. 

Executive

SJ Irving

ML McDougall

NSR Oldfield

N Sarkar*

STI awarded 
(USD)

1,422,525

232,912

588,833

390,628

STI as 
percentage 
of maximum

Budgeted 
EBIT/
EBITDA*

Growth in 
group EBIT 
ex MI

Strategic 
Objectives

Non-
Financial 
Objectives

78%

61%

78%

56%

N/A

N/A

   At or above target

   Between threshold and target

   Below threshold

*  N Sarkar is measured on global Issuer Services budgeted EBITDA; remaining executives on Group-wide profitability. 

For the CEO, the maximum STI award is set at 125% of base salary, whereas the maximum award for other executives ranges from 
75% to 90.4% of base salary. 

For FY2022, the Board’s assessment of the CEO’s performance against his STI objectives was as shown in the table below. The five 
strategic areas of focus that comprised 50% of the FY2022 STI plan were assessed on both the basis of financial achievement 
against a set target and with an overlay of quality of earnings achieved, reflecting the quality of maintainable earnings and how 
well risk, people and culture were managed in the delivery of these targets. Measures that comprised the strategic objectives were 
chosen by the Board, and considered to be the key markers of success over the 12 months in achieving growth in earnings as well as 
delivering shareholder value.

 > The acquisition of the Corporate Trust business of Wells Fargo (renamed as Computershare Corporate Trust) was the largest 
acquisition in our Company’s history. Over the last eight months of FY2022, the CEO has led the successful onboarding, 
engagement and retention of over 2,000 employees and a successful client and asset migration program with a strong 
framework of risk management. Financially, the business is performing well and exceeding expectations having delivered 
$336 million of revenue and $90 million of EBITDA for the year, substantially above the acquisition business case.

 >

Issuer Services is Computershare’s largest Business Unit delivering over 38% of group revenue. The delivery of a successful 
growth strategy through growth in fees, client initiatives and expansion of registered agent services was fundamental to the 
Company’s outcomes. We increased revenues in Register Maintenance, our largest business. We continue to win market share 
and outperform. Over the last five years we have achieved over 1,400 new client wins. In FY2022 we increased the number of 
wins compared to the year before. 

 > Employee Share Plans was slightly short of budget reflecting slower transactional volumes in the last quarter, especially due to 
volatility in Asian equity markets. Pleasingly, 85% of clients in Australia have moved across to the EquatePlus platform and the 
program to roll out in North America has commenced. 

 > Globally, Mortgage Services continues to face a challenging environment. In the US, revenues were down due to the impact of 
the prior period refinance volume and a continued shift towards capital light sub-servicing, which comes at a lower revenue 
level per loan. In the second half, new origination volumes were weaker than expected due to rising mortgage rates. As a 
result, EBITDA was down and we reported an EBIT loss. On the positive side we are making progress on our strategy to shift the 
portfolio to a more capital light model and in the UK, the Mortgage Services business returned to profit.

 > Cost out programs were overall managed well. Over $42.5 million of cost savings were achieved in the year. Of the cost-out 

programs, the restructure of our UK mortgage servicing business delivered $26.8 million of benefit, Equatex synergies totalled 
$7.3 million and ongoing Stage 3 benefits, which were largely related to property rationalisations, delivered the remainder.

52

 
Financial objectives
Commentary

Weighting

Achievement  
against target

Group management EBIT performance against budget in constant currency.

25%

Above target

Strategic financial objectives (50%)

Computershare Corporate Trust Budgeted EBIT achieved and separation effort 
successful through system eco build, client and asset migration, employee retention 
and engagement, and integration risk impact management.

15%

At maximum

Issuer Services Budgeted EBIT achieved and delivery of key business priorities of fee 
growth, client win initiatives and expansion/cross selling of registered agent services. 

10%

At maximum

Employee Share Plans Budgeted EBIT achieved with the completion in the build 
for CASS related items, continued roll out of Equate+ within agreed timelines and 
completion of Brexit solution.

10%

Below target

US and UK Mortgage Services Budgeted EBIT achieved with successful execution of 
relevant disposal opportunities.

10%

Below target

Cost Out Programs:

a)  CLS UK cost out program

b)  Stage 1, 2 and 3 budgeted cost-out

c)  Reduce controllable costs >15m

Non-financial objectives (25%)

People and Culture 

5%

Above target

Computershare was not immune to the “great resignation” faced by organisations 
around the world. High attrition rates have led to operational challenges, though 
the employee survey results remain very positive. A caring approach has been 
taken throughout Covid, reflecting our strong “Purple” culture.

7.5%

At target

Group Risk Management  

Risk function continued to be developed with improved reporting and transparency.

7.5%

Above target

Capital and M&A 

Wells Fargo acquisition successfully completed. Increase in dividend.

5%

At maximum

ESG 

Significant progress made and reflected in MSCI AAA rating and recognition 
from shareholders. D&I scores were the highest rated areas in employee survey. 
Computershare has established a Net Zero target date.

5%

At maximum

Percentage of target achieved 116.35%

Percentage of maximum achieved 77.57%

53  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

DIRECTORS’ REPORT2.3 FY2022 LTI OUTCOMES 
LTI awards that were granted in FY2020 were tested against the performance hurdles over the period 1 July 2019 to 30 June 2022.  

For performance rights subject to the TSR performance hurdle, Computershare achieved TSR of 54.1% across the performance 
period and a relative TSR ranking against the peer group of the 82nd percentile. Accordingly, the LTI awards subject to the TSR 
performance test vested at 100%.

TSR PERFORMANCE VS PEER GROUP

300%

250%

200%

150%

100%

50%

0%

-50%

-100%

Median

75th CPU

For performance rights subject to the EPS performance hurdle, average annual growth in management EPS on a constant currency 
basis over the performance period was -5.4% and, accordingly, the LTI awards subject to the EPS performance test did not vest.

Reconciliation of Management to Statutory EPS

Earnings per share (cents per share)

Reconciliation of earnings

Profit for the year

Non-controlling interest (profit)/loss

Add back management adjustment items

Net profit attributable to the members of Computershare Limited

Basic EPS

Management 
Basic EPS

37.71 cents 57.95 cents

$000

$000

227,780

227,780

(121)

(121)

- 

122,212

227,659

349,871

2.4 FY2021 SARS UPDATE 
As a one-off measure during the pandemic, Computershare introduced Share Appreciation Rights (SARs) as a component 
of the FY2021 LTI Plan on a transitional basis. This was in part due to the challenges in setting meaningful long-term targets 
during a period of significant uncertainty and the Board believed that SARs would provide strong alignment between executive 
remuneration outcomes and share price performance. SARs were an appropriate option as they only deliver value when the share 
price grows. Additionally, these types of high upside instruments are common in overseas markets where three of our four KMP live 
and provide retention value which assisted us in retaining key people through a volatile period.

Pleasingly, and underpinned by strong performance across our business, the acquisition of the Corporate Trust business of 
Wells Fargo and the emergence of tighter monetary policy across the globe; our share price has recovered strongly since April 
2020, alongside growth in dividends per share. With Computershare’s 90-day VWAP to 30 June 2022 of $23.39, the share price 
growth means each SAR holds intrinsic value of $10.14 with 12 months remaining until their vesting in June 2023.

54

 
 
 
3.  REMUNERATION STRATEGY 

3.1  REMUNERATION AND GOVERNANCE FRAMEWORK
Computershare is a global company with more than 90% of revenue generated and workforce located outside Australia. We hire 
talent in 20+ highly competitive markets, and we compete for this talent across various industry sectors, including financial 
services and technology. Therefore, our remuneration practices need to be internationally competitive and flexible to attract, 
motivate and retain a talented workforce across all of our markets.

The main aim of our executive incentive strategy and structure is to ensure that executives are rewarded appropriately when they 
deliver positive outcomes to our shareholders. In considering remuneration changes, the PACC ensures all executive pay decisions 
are based on the following four principles:

 > Fairness – ongoing remuneration plan design must motivate and stretch our executives to focus on the right outcomes for our 

business and to reward what those executives can influence.

 > Alignment – incentive plan design and outcome should align to shareholder experience and company recovery in a meaningful 

way while also being mindful of the general employee experience. Plan measures should drive sustained, long-term 
organisational growth and success.

 > Simplicity – where possible, plan design should be simple to explain and execute. It should strike the right balance between fixed 

and at-risk pay.

 > Risk management – Board discretion or plan amendments must be applied on a robust basis, ensuring no windfall gains occur to 
participants. Due consideration should be given to business and operational risk and the Group’s values and culture through plan 
design such as clawback and malus.

The Board (through the PACC) reviews our remuneration framework regularly to ensure it remains aligned to business objectives. The 
Committee uses a range of inputs when assessing the performance of outcomes for Executive KMP, taking into account results and 
also how those results were achieved. Detailed individual performance assessments, measurement against targeted financial results, 
external remuneration benchmarking and an overarching view to the organisation’s values and risk profile are all taken into account. 

BOARD

Sets and oversees the People and Culture Committee mandate. The Board is 
responsible for setting remuneration policy and determining non-executive 
director and executive KMP remuneration. In addition, the Board is responsible 
for approving all targets and performance conditions set under the KMP incentive 
plans. The Board delegates responsibility to the People and Culture Committee 
for reviewing and making recommendations to the Board on these matters.

PEOPLE AND CULTURE COMMITTEE

The Committee uses a range of inputs when assessing performance and 
outcomes of KMP, taking into account results and also how those results 
were achieved. Detailed performance assessments, financial results, external 
remuneration benchmarking, and an overarching view to our organisation’s 
values and risk profile are all taken into account.

MANAGEMENT

EXTERNAL ADVISORS

Provide management information on financial, 
customer and risk matters which may impact 
remuneration. Where appropriate, the CEO 
attends Committee meetings; however, he does 
not participate in formal decision making or in 
discussions involving his own remuneration.

55  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

The Committee may seek and consider advice 
from independent remuneration consultants 
where appropriate. Any advice from consultants 
is used to guide the Committee and the Board 
but does not serve as a substitute for thorough 
consideration by non-executive directors. 
Protocols are in place for the independent 
engagement of remuneration consultants. 
During the year, consultants provided benchmark 
data only to the Committee. No remuneration 
recommendations relating to KMP were provided.

DIRECTORS’ REPORT         
3.2 REMUNERATION STRUCTURE
The remuneration structure for the executive KMP comprises fixed remuneration (FR) and variable at-risk remuneration consisting 
of a Short-Term Incentive (STI) and Long-Term Incentive (LTI). Total remuneration is set at a competitive level to attract, retain and 
motivate key talent required to successfully operate a complex global organisation.

Attract, motivate and retain 
highly skilled employees. 

Designed to be competitive 
in the market where the 
executive is located. 

Reviewed annually and 
reflects technical and 
functional expertise, role 
scope, market practice. 

FR

Fixed 
remuneration

Reflects performance across the year and is designed to reward 
management for achieving financial targets, delivering on strategic 
objectives and managing the business in a sustainable manner while 
demonstrating our values. 

Align executive reward 
outcomes to long-term 
sustainable shareholder 
value creation. 

STI

Short-term incentive
(at risk)

LTI

Long-term incentive 
(at risk)

Cash

Performance based

Equity

FR comprises salary and 
other benefits (including 
statutory superannuation). It is 
benchmarked to our external 
peers and is based on: role and 
responsibility; business and 
individual performance; internal 
and external relativities; and 
contribution, competencies and 
capabilities. 
As a unique, diversified and 
truly international business, 
it is important for CPU to 
benchmark KMP salaries 
against both ASX but also 
international peers to ensure 
we remain competitive in the 
global talent pool within which 
we operate. 

   50% of the STI assessment  

is paid out in cash.

    50% of the STI assessment 
is paid in restricted shares 
deferred for two years.

   STI outcome based on business performance (measured via 

financial  and strategic non-financial objectives) and individual 
performance (measured via financial, strategic and values-based 
objectives). 

The LTI aligns executives to 
overall company performance 
through two equally weighted 
measures focused on strategic 
business drivers and long-term 
shareholder return. For FY2021, 
on a transitional basis, this 
comprises of: 

    Relative Total Shareholder 

Return (rTSR).

    Earning per share excluding 
margin income (EPS ex MI);

   Return on invested capital 

(ROIC). 

   Subject to malus, clawback and forfeiture in circumstances 

outlined in section 3.4.

56

OVERVIEW OF EXECUTIVE REMUNERATION FRAMEWORK

FIXED 
REMUNERATION

Fixed

VARIABLE 
REMUNERATION

STI

LTI

Base salary and superannuation

100%

Cash

50%

Securities deferred for 2 years 
 following performance period

50%

40% of award based on rTSR – performance measured at end of year 3

40%

30% of award based on EPS ex MI – performance measured at end of year 3

30% of award based on ROIC – performance measured at end of year 3

30%

30%

Full LTI award vests at the end of year 3 subject to above performance outcomes and service arrangements

YEAR 1

YEAR 2

YEAR 3

57  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

DIRECTORS’ REPORT3.3 SHORT TERM INCENTIVE PLAN

CEO & CFO

Other Executive KMP

What is the 
opportunity?

For ‘at target’ performance, the CEO has the 
opportunity to receive 83.3% of base salary and 
the CFO has the opportunity to receive 60.3%. 
The minimum STI outcome is 0% (if targets are not 
met) and maximum is capped at 150% of target 
opportunity.

For ‘at target’ performance, Executive KMPs have 
the opportunity to receive 42.9% of base salary. 

The minimum STI outcome is 0% (if targets are not 
met), and maximum is capped at 175% of target 
opportunity. 

What are the 
performance 
hurdles?

Budgeted EBIT (25%)

Strategic Financial Objectives (50%)

Non-Financial Objectives (25%)

Budgeted EBITDA (35%)

Growth in EBIT ex MI (25%)

Strategic Objectives (15%)

Non-Financial Objectives (25%)

How is the 
STI paid?

50% in cash, and 50% is deferred into restricted 
shares held in deferral for two years following the 
performance year.

50% of the STI assessment is paid in cash and 
the remaining 50% delivered in deferred shares 
(assuming ‘on target’ performance), with measures 
aligned to each component. 

Treatment of 
deferred shares

The deferred shares are subject to service conditions, qualifying leaver provisions and participate in 
dividends and/or distributions paid during the restricted period. The number of deferred shares allocated is 
determined by dividing the amount to be deferred by the closing share price on the first trading day following 
the release of annual results.

What is the 
performance 
period?

How are STI 
payments 
determined?

When do 
the deferred 
shares vest?

Other key features

The performance period for the FY2022 STI plan was 1 July 2021 to 30 June 2022.

STI is assessed at the end of the financial year on the following basis:

Budgeted EBIT/Budgeted EBITDA – At threshold achievement (90% of budget), 75% of STI associated 
with the measure is paid out. Budget achievement results in 100% payout and stretch achievement 
(120% of budget) pays out 150%. Straight-line vesting occurs between threshold, target and stretch.

Growth in EBIT ex MI – For FY2022, the Board set a scale whereby growth of 0% to 10% pays out linearly 
between 0% and 200%. This component is not applicable to the CEO’s and CFO’s STI (but is for the 
remaining KMP).

Strategic Financial Objectives – At the outset of the year, a set of goals that underpin the strategic agenda 
for the year are selected by the Board for the CEO. Goals have a financial target attached to them. The CEO 
does the same for the remaining KMPs. Assessment at the end of the financial year against set criteria 
results in payout between 0% and 150%. The FY2022 criteria for the CEO and their assessment are listed in 
detail in section 2.2. 

Non-Financial Objectives – A set of non-financial objectives relating to customer, culture, risk management 
and other metrics relevant for the year (such as management of Covid, Mergers & Acquisitions (M&A) and 
capital management) are established by the Board for the CEO at the start of the financial year. The CEO 
does the same for the remaining KMPs. The FY2022 objectives and their assessment is listed in detail for the 
CEO in section 2.2. There is stretch in the STI plan such that for the CEO and CFO, there is a maximum payout 
of 150% associated with these objectives and, for the remaining KMPs, a maximum payout of 200%.

Vesting occurs on the second anniversary of the grant date of the deferred equity and prior to vesting is held 
subject to ongoing employment or qualifying leaver provisions.

The Board has the discretion to determine award outcomes for executives in certain circumstances such as 
cessation of employment or a change of control, and also to cash settle awards on vesting if local regulations 
or practices make it appropriate to do so.

58

3.4 LONG-TERM INCENTIVE PLAN
Computershare reverted to a traditional LTI plan in FY2022 after a transitional FY2021 LTI Plan was established as a specific 
response to the uncertain environment in the early stages of the pandemic. The LTI plan evolution over the previous three plan 
periods is shown below.

Up to FY2020

FY2021 
transitional

50% EPS

50% SARs

50% rTSR

50% rTSR

FY2022 onwards

30% EPS ex MI

30% ROIC

40% rTSR

The FY2022 LTI Plan is granted entirely in Performance Rights

Who participates?

The CEO and CFO and other senior executives who are identified as being particularly important to the 
longer-term future of Computershare.

What type of awards 
are granted?

100% Performance Rights.

A Performance Right is a right to receive a Share, subject to meeting conditions noted below.

How is the size of any 
award calculated?

In FY2022, the CEO received an LTI grant equal to 150% of his base salary to be performance tested 
on 30 June 2024. For other KMP, the value of their LTI grant was in a range of 86% to 107% of their 
base salary.

How is the number of 
rights to be awarded 
calculated?

Performance Rights – the number of performance rights awarded was calculated by dividing the 
FY2022 LTI opportunity by the volume-weighted average price of Computershare shares over the five 
trading days following the release of the Company’s FY2021 results on 10 August 2021.

What is the 
performance period?

What are the 
performance hurdles?

The FY2022 LTI plan will be tested over the period 1 July 2021 to 30 June 2024. 

rTSR (40%)

The percentage of performance rights that vest, if any, will be determined by the Board with reference 
to the percentile ranking achieved by the Company over the period, compared to the other entities in the 
comparator group, as follows:

Relative TSR ranking within S&P/ASX 100

Below the 50th percentile 

Equal to the 50th percentile 

Between the 50th to 75th percentile 

Performance Rights that vest  
(% of opportunity tied to Performance Rights)

0%

50%

Progressive pro-rata vesting between 50% to 100%  
(i.e., on a straight-line basis)

At or above the 75th percentile 

100%

Average Management EPS ex MI growth (30%)

Requires management to deliver growth in the underlying business to the benefit of shareholders 
without relying on interest rate increases over the next 3 years. EPS ex MI highlights the results directly 
driven from management’s actions in setting and executing strategy for the underlying business. 
The percentage of performance rights that vest, if any, will be determined by the Board with reference to 
the following vesting schedule:

Average growth in Management EPS excl. MI

Performance Rights that vest  
(% of opportunity tied to Performance Rights)

Below 5% per annum 

5% per annum

Between 5% and 10% per annum 

0%

50%

Progressive pro-rata vesting between 50% to 100%  
(i.e., on a straight-line basis)

10% per annum or above 

100%

59  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

DIRECTORS’ REPORTWhat are the 
performance hurdles?

Average Return on Invested Capital (30%)

Focuses management on improving and growing our underlying business, making earnings accretive 
investments and at the same time ensures both are done with capital discipline. ROIC is measured 
based upon management earnings (inclusive of tax but excluding interest expenses) and invested 
capital inclusive of cash costs associated with restructuring and M&A integration. It will not include 
gains or losses on sales of business or marked to market adjustments on derivatives. The percentage 
of performance rights that vest, if any, will be determined by the Board with reference to the following 
vesting schedule:

Average Return on Invested Capital

Below 11% per annum 

11% per annum

Between 11% and 12.1% per annum 

Performance Rights that vest  
(% of opportunity tied to Performance Rights)

0%

50%

Progressive pro-rata vesting between 50% to 100%  
(i.e., on a straight-line basis)

12.1% per annum or above 

100%

Other key features

The Board has the discretion to determine award outcomes for executives in certain circumstances such 
as cessation of employment or a change of control, and also to cash settle awards on vesting if local 
regulations or practices make it appropriate to do so.

The LTI plan also includes both malus and clawback mechanisms that may be triggered in certain 
circumstances, which include fraud, dishonesty or material misstatement of financial statements.

As at the date of this report, there are 1.1 million performance rights and 1.4 million SARs outstanding under the LTI plan. These 
include 0.7 million performance rights that were granted to eligible executives in the financial year 2022 and which remain on 
issue. These rights are due to vest in September 2024 (subject to performance against hurdles).

3.5 RETURN ON INVESTED CAPITAL (ROIC) METHODOLOGY
The following definition will be used to calculate ROIC for the FY2022 LTI Plan:

Adjusted ROIC = Management EBIT less tax ÷ Adjusted Invested Capital

[Adjusted Invested Capital = Net Debt + Equity + Post Tax costs associated with restructuring programs and M&A integration 
(Management Adjusted Cost*)]

* Management Adjusted Cost is a cumulative adjustment starting FY2022 (similar to an increase in debt or equity) as opposed to 
being an annual ‘one-off’.

In setting ROIC targets for the FY2022 LTI Plan, the significant capital deployed in the Wells Fargo acquisition and the inclusion 
of cash costs associated with restructuring and M&A integration being included in the determination of Invested Capital has 
been taken into account. Computershare expects to see the effect on EBIT of synergy benefits stemming from the Wells Fargo, 
Corporate Creations and Equatex acquisitions from FY24 onwards.

The FY2022 LTI Plan’s Adjusted ROIC threshold target of 11% is above FY2021 Adjusted ROIC. Given this, Computershare considers 
the FY2022 LTI Plan’s targets to be challenging in the current operating environment. The FY2022 annual adjusted ROIC was 11.9%.

As mentioned in the FY2021 remuneration report, for the purposes of the LTI plan, we have included those cash costs associated 
with restructuring and business integrations which are dealt with as Management Adjustment items in our financial statements, as 
part of the Invested Capital in our ROIC calculation methodology. Accordingly, a comparison between our historical reported ROIC 
to our FY2022 LTI plan ROIC cannot be done due to the difference in definition between the two, with the LTI ROIC incorporating 
the cash integration costs of recent acquisitions and ongoing cost out programs where the benefits of those programs will not 
be fully realised until after FY2024, in line with the medium-term strategic plan, whereas the historical reported ROIC would only 
include the benefits of these programs once realised. 

3.6 OTHER REMUNERATION
Like all our employees, KMP can participate in the Group’s general employee share plans. An overview of these plans is disclosed in 
note 41 of the financial statements

60

4.  NON-EXECUTIVE DIRECTORS

Computershare’s total non-executive directors’ fee pool has a limit of AU $2.6 million. This limit was approved by shareholders in 
November 2021, with the last increase occurring in 2014. This increase was important to ensure we can offer globally competitive 
NED fees and expand our international director base in line with our global strategy. 

Following an independent external review of NED fees, the Chair, PACC Committee and base board fees were all found to be well 
below the median of our ASX20-60 comparator group while the fee paid to our US based NEDs was found to be well below US peer 
companies. While these fees were raised effective July 2021 to ensure they remain competitive, the Chair’s fee still remains below 
the median. Fees paid to our US-based NEDs were also increased above those of our directors based in other jurisdictions to help 
address some of the market competition faced in attracting appropriately experienced and qualified US based directors. The Board 
believes that the bespoke ‘dual fee’ approach will help attract requisite talent from around the world.

Fees paid to non-executive directors in FY2022 are set out in the below table.

Australia (AUD)

United States (USD)

United Kingdom (GBP)

Chairman’s 
Fee

Base 
Board 
fee

Chair Risk 
and Audit 
Committee

Chair People 
and Culture 
Committee

$475,000

$170,000

$75,000

$40,000

n/a

n/a

$182,500

£93,500

n/a

n/a

n/a

n/a

Member 
Risk and 
Audit 
Committee

Member 
People and 
Culture 
Committee

$25,000

$18,750

£13,750

$20,000

$15,000

£11,000

These fees are inclusive of statutory superannuation where applicable. J Nendick, JM Velli and PJ Reynolds receive their director 
fees in their local currency. No bonuses, either short or long term, are paid to non-executive directors. They are not provided with 
retirement benefits.

5.  KMP CONTRACTUAL ARRANGEMENTS

On appointment to the Board, all non-executive directors sign a formal appointment letter which includes details of their director 
fees. Non-executive directors do not have notice periods and are not entitled to receive termination payments. 

Except for the Group CEO, no director may be in office for longer than three years without facing re-election. Please refer to 
Section 2 of the Corporate Governance Statement for further information on the Company’s re-election process.

Neither the Group CEO nor other executive KMP are employed under fixed-term arrangements with Computershare. Their notice 
periods are based on contractual provisions and local laws (e.g., for the Group CEO and CFO and for those executives based in 
Australia, this is 30 days’ notice).

On termination of employment, KMP are entitled to statutory entitlements in their respective jurisdictions of employment. 
The Deferred Short-Term Incentive (DSTI) plan provides for full vesting on redundancy or termination by the Group other than for 
cause. Under the LTI plan, subject to Board discretion otherwise, performance rights for ‘good leavers’ will not vest on cessation 
of employment, but instead, a pro-rata proportion will be eligible to be retained by the executive and will be subject to vesting at 
the end of the original performance period based on satisfaction of the applicable performance measures. Otherwise, subject in 
some instances to local requirements in the jurisdictions where the Group operates, none of these executives would receive special 
termination payments should they cease employment for any reason.

61  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

DIRECTORS’ REPORT6.  STATUTORY REMUNERATION DISCLOSURES

Details of the nature and amount of each element of the total remuneration for each director and member of KMP for the 
year ended 30 June 2022 are set out in the table below. Where remuneration was paid in anything other than USD, it has been 
translated at the average exchange rate for the financial year (for example, the FY2022 USD/AUD average rate was 0.72702, the 
FY2021 USD/AUD average rate was 0.74272).

6.1  REMUNERATION OF DIRECTORS AND OTHER KMP

Short-term

Long-term

Post 
employ-
ment 
benefits

Share-based  
payments expense

Financial 
Year

Salaries 
and fees

Cash profit 
share and 
bonuses

$

$

Super-
annuation/
pension

$

Other1

$

Shares

$

Perfor-
mance
 rights/
SARs2

$

Directors

SJ Irving5,7,8 2022 1,444,967

711,263

43,117

22,248

642,826 1,325,510

Expatriate
costs3

$

-

2021 1,386,881

658,410

23,161

13,403

768,175

420,101

30,146

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

3,229

16,183

14,997

14,098

12,614

17,134

16,113

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

AP Cleland7 2022

138,705

TL Fuller7

LM Gay7

SD Jones7

2021

2022

2021

2022

2021

2022

2021

123,502

162,550

160,106

140,705

132,773

329,462

259,786

CJ Morris3,7 2022

45,004

2021

118,835

J Nendick4,7 2022

155,969

2021

-

P Reynolds7 2022

143,368

136,376

197,500

169,143

JM Velli

Other KMP

ML 
McDougall6,7,8

NSR 
Oldfield6,8

2021

2022

2021

2022

2021

2022

2021

Other

Tax equal-
isation on 
expatriate
benefits4

$

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Total

Other5,6

$

$

34,178 4,224,109

- 3,300,277

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

138,705

126,731

178,733

175,103

154,803

145,387

346,596

275,899

45,004

118,835

155,969

-

143,368

136,376

197,500

169,143

2,171 1,075,432

2,190

841,062

2,326 1,868,717

2,736 1,456,054

2,406 1,920,719

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

512,168

133,534

35,084

17,134

105,765

269,576

498,313

113,178

8,261

16,113

119,029

83,978

817,348

294,417

796,677

244,501

N Sarkar6,7,8 2022 1,032,650

230,230

2021 1,005,229

229,989

-

-

-

-

32,700

210,681

511,245

31,100

225,873

155,167

188,762

466,671

-

-

201,733

161,958

191,095

(62,026)

2,413 1,730,391

1  Other long-term remuneration comprises annual leave and long service leave.

2  Performance rights expense has been included in the total remuneration on the basis that it is considered probable at the date of this financial report 
that the performance condition and service condition will be met. In future reporting periods, if the probability requirement regarding the non-market 
performance condition or the service condition is not met, a credit to remuneration will be included consistent with the accounting treatment. 

3  CJ Morris retired effective 11 November 2021.

4  J Nendick was appointed effective 21 September 2021. 

5 

In FY2020, SJ Irving localised in the UK following the termination of his expatriate assignment. During FY2021, he spent considerable time traveling to 
and working from Australia as required of him by Computershare. This created a PAYG tax obligation in Australia; the organisation has agreed to provide 
tax protection for tax obligations that arise during business travel and the payment of PAYG was made by the organisation on his behalf on a loan basis 
with the understanding that foreign tax credits will be available to prevent double taxation of income. In the UK, upon tax return, the foreign tax credit 
received was used to repay the loan. The residual amount due on the loan was written off and the writing off accrued in UK a tax charge, National 
Insurance contribution charge on the beneficial loan and written off loan, and in Australia an FBT. In total, the cost to the company was $34,178, which 
includes writing off the balance of the loan and the relevant tax charges. Given the global nature of the organisation and the amount of travel SJ Irving 
is expected to undertake, a similar expense is expected on an ongoing basis.

6 

‘Other’ includes benefits related to Computershare’s general employee share plan as detailed in note 41 of the financial statements. 

7  KMP are paid in their local currency. Foreign exchange rate movements can impact the comparison between years in US dollar terms.

8  The FY21 comparative share-based payment expense has been restated to correct the measurement of the fair value of the awards at the grant date, 

and the service period over which this expense is recognised.

62

6.2 SHORT-TERM SALARY AND FEES, CASH PROFIT SHARE AND BONUSES, LONG-TERM OTHER, POST EMPLOYMENT BENEFITS

Directors
AP Cleland, TL Fuller, LM Gay, SD Jones and CJ Morris are paid in Australian dollars. Director fees for J Nendick, JM Velli and 
PJ Reynolds are paid in local currency.

Group CEO and other executive KMP
All executive KMP receive their salary and other cash payments in their local currency.

Shares granted as remuneration under DSTI Plan
Set out below is a summary of shares granted under the DSTI plan and the maximum value of shares that are expected to vest in 
the future if the vesting conditions are met:

Date 
granted3

Number 
granted 

Number 
vested 
during
 the year

Number 
outstanding 
end of 
the year 
(unvested)

Financial 
year in 
which grant 
may vest

Value at 
grant date 
(if granted 
this year)

Maximum 
total value 
of grant 
yet to be 
expensed

Vested Forfeited/
lapsed

SJ Irving

29/11/2019

27/11/2020

78,797

48,629

01/11/20211

55,840

FY20222

-

(78,797)

-

-

-

ML McDougall

29/11/2019

11,052

(11,052)

27/11/2020

5,416

01/11/20211

10,734

FY20222

-

-

-

-

NSR Oldfield

29/11/2019

21,606

(21,606)

27/11/2020

9,377

01/11/20211

19,990

FY20222

-

-

-

-

N Sarkar

29/11/2019

17,384

(17,384)

27/11/2020

7,374

01/11/20211

20,952

FY20222

-

-

-

-

1  Fair value at grant date 1 November 2021: AUD19.10

-

48,629

55,840

-

-

5,416

10,734

-

-

9,377

19,990

-

-

7,374

20,952

-

FY2022

FY2023

FY2024

-

FY2022

FY2023

FY2024

-

FY2022

FY2023

FY2024

-

FY2022

FY2023

FY2024

-

$

-

-

775,399

-

-

-

149,053

-

-

-

277,583

-

-

-

$

-

%

100%

27,041

286,590

518,738

-

-

-

-

100%

3,012

55,090

64,948

-

-

-

-

100%

5,214

102,595

214,937

-

-

-

-

100%

4,100

-

-

-

290,941

107,533

-

97,958

%

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

2  Shares for the deferred portion of the 2022 STI will be granted October/November 2022. The number of shares is based on Computershare’s 5-day 

VWAP from 10-16 August 2022: AUD23.60. As the grant date fair value cannot be determined at the reporting date, the maximum total value of grant yet 
to be expensed is estimated based on Computershare’s 5-day VWAP, less the amount expensed during FY2022.

3  The grant date of prior year awards has been restated to correct the date both Computershare Limited and the KMP agree to the terms of the DSTI.

63  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

DIRECTORS’ REPORTPerformance rights 
Performance rights granted under the LTI plan are for no consideration and carry no dividend or voting rights. Each performance 
right carries an entitlement to one fully paid ordinary share in Computershare Limited. Details of rights granted under the LTI plan 
in respect of the financial year FY2022 are set out in the table below and those rights granted to SJ Irving as Group CEO were 
granted with approval under ASX Listing Rule 10.14.

Set out below is a summary of performance rights granted under the LTI plans.

Date 
granted2

Number 
granted 

Number 
vested 
during 
the year

Number 
lapsed 
during 
the year

Number 
outstanding 
end of 
the year 
(unvested)

Financial 
year in 
which 
grant 
may vest

Value at 
grant date 
(if granted 
this year)

Maximum 
total value 
of grant yet to 
be expensed 

SJ Irving

26/11/2018

129,707

25/11/2019

190,443

27/11/2020

103,809

29/11/20211

181,938

ML McDougall

26/11/2018

25,395

25/11/2019

39,103

27/11/2020

21,186

29/11/20211

36,835

NSR Oldfield

26/11/2018

49,612

25/11/2019

69,420

27/11/2020

37,553

29/11/20211

73,776

N Sarkar

26/11/2018

40,423

25/11/2019

53,504

27/11/2020

38,134

29/11/20211

65,562

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

$

-

-

-

$

-

-

203,925

(129,707)

-

FY2022

190,443

FY2023

103,809

FY2024

(25,395)

-

FY2022

181,938

FY2025

2,142,811

1,428,541

39,103

FY2023

21,186

FY2024

36,835

FY2025

433,835

69,420

FY2023

37,553

FY2024

73,776

FY2025

868,914

53,504

FY2023

38,134

FY2024

65,562

FY2025

772,173

-

-

-

-

-

-

-

-

-

-

-

41,618

289,223

-

-

73,770

579,276

-

-

74,911

514,782

(49,612)

-

FY2022

(40,423)

-

FY2022

-

-

-

-

-

-

-

-

-

-

-

-

Vested

%

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

Forfeited/
lapsed

%

100%

-

-

-

100%

-

-

-

100%

-

-

-

100%

-

-

-

1  Fair value at grant date November 2021: TSR – AUD13.63; ROIC – AUD17.91; EPS ex MI – AUD17.91

2  The grant date of prior year awards has been restated to correct the date both Computershare Limited and the KMP agree to the terms of the 

performance rights.

SARs
SARs granted under the LTI plan are for no consideration and carry no dividend or voting rights. Each SAR carries an entitlement 
to fully paid ordinary shares in Computershare Limited equivalent to the amount by which the underlying share price has increased 
since the right was granted. 

Set out below is a summary of SARs granted under the LTI plans.

Date 
granted1

Number 
granted 

Number 
vested 
during 
the year

Number 
lapsed 
during 
the year

Number 
outstanding 
end of 
the year 
(unvested)

Financial 
year in 
which grant 
may vest

Maximum 
total value 
of grant 
yet to be 
expensed 

Vested Forfeited/
lapsed

SJ Irving

27/11/2020

367,406

ML McDougall 27/11/2020

NSR Oldfield

27/11/2020

N Sarkar

27/11/2020

74,983

132,912

134,967

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 367,406 

 74,983 

 132,912 

 134,967 

FY2024

FY2024

FY2024

FY2024

$

230,713 

47,086 

83,462 

84,753 

%

-

-

-

-

1  The grant date of prior year awards has been restated to correct the date both Computershare Limited and the KMP agree to the terms of the SARs.

%

-

-

-

-

64

 
 
 
 
 
 
 
Shareholdings of KMP
The number of ordinary shares in Computershare Limited held during the financial year by each director and the other named KMP, 
including details of shares granted as remuneration during the current financial year and ordinary shares provided as the result of 
the exercise of remuneration options during the current financial year, are included in the table below.

Balance at 
beginning of 
the year

Vested 
under 
DSTI plan

On exercise 
of options/ 
performance 
rights

On market 
purchases/ 
(sales)

Vested 
Other 
share 
plans1

Directors

SJ Irving

AP Cleland

TL Fuller

LM Gay

SD Jones

CJ Morris2

J Nendick3

PJ Reynolds

JM Velli

Other KMP

ML McDougall

NSR Oldfield

N Sarkar

171,396

78,797

13,968

16,148

21,939

51,917

32,091,083

-

8,000

17,000

17,702

62,081

55,431

-

-

-

-

-

-

-

-

11,052

21,606

17,384

-

-

-

-

-

-

-

-

-

-

-

-

(78,797)

352

-

-

-

-

13,141

-

-

-

-

-

-

-

-

-

-

(26,142)

1,205

(6,297)

(27,384)

228

553

Value of 
options/
performance 
rights 
exercised

Balance 
at end of 
the year

171,396

14,320

16,148

21,939

51,917

-

13,141

8,000

17,000

3,817

77,618

45,984

$

-

-

-

-

-

-

-

-

-

-

-

Other

-

-

-

-

-

-

-

-

-

-

-

- (32,091,083)

1  Vested Other share plans include shares vested related to Computershare’s general employee share plan as detailed in note 41.

2  CJ Morris retired effective 11 November 2021. His shareholding balance is from the beginning of the year to the date he ceased being a director. His final 

shareholding is disclosed in the Other column.

3  J Nendick was appointed effective 21 September 2021. His shareholding balance is from the date of appointment to the end of the year.

Proportions of fixed and performance-related remuneration
The percentage value of total remuneration relating to the current financial year received by KMP that consists of fixed and 
performance-related remuneration is as follows:

SJ Irving

AP Cleland

TL Fuller

LM Gay

SD Jones

CJ Morris

J Nendick

PJ Reynolds

JM Velli

ML McDougall

NSR Oldfield

N Sarkar

% of fixed/
non-performance 
related 
remuneration

% of total 
remuneration 
received as 
cash bonus 
(CSTI)

% of remuneration 
received as 
equity bonus 
(DSTI)

% of total 
remuneration 
received as 
performance 
related rights/
options

36.56%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

100.00%

52.68%

45.61%

53.88%

16.84%

15.22%

31.38%

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

12.42%

15.76%

11.99%

9.83%

11.27%

9.83%

25.07%

27.36%

24.30%

65  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

DIRECTORS’ REPORT6.3  OTHER
Loans and other transactions  with  directors  and executives
CJ Morris has an interest in Colonial Leisure Group Jersey Limited. Computershare provided secretarial services to the entity on 
ordinary commercial terms and conditions. Total value of services provided to 11 November 2021 was $3,468 (2021: $7,251).

As a result of SJ Irving’s travel and work in Australia, a PAYG tax obligation arose in Australia in respect to FY2021. The Company 
agreed to provide tax protection for tax obligations that arise during business travel and a payment of PAYG was made on his 
behalf on a loan basis with the understanding that foreign tax credits will be available to prevent double taxation of income. In the 
UK, upon lodgement of the tax return, the foreign tax credit was used to repay the loan and the residual amount due on the loan 
has been written off during the year (refer to section 6.1). 

Total loans to KMP

SJ Irving

Total

Balance 
1 July 
2021

282,373

282,373

Interest 
charged

Interest not 
charged

-

-

4,090

4,090

Write-off

12,551

12,551

Balance 
30 June 
2022

29,877

29,877

Highest 
balance in 
period

282,373

282,373

As a matter of Board approved policy, the Group maintains a register of all transactions between directors and the consolidated 
entity. It is established practice for any director to excuse himself or herself from discussion and voting upon any transaction 
in which that director has an interest. The consolidated entity has a Board approved ethics policy governing many aspects of 
workplace conduct, including management and disclosure of conflicts of interest.

Derivative instruments
As per Corporations Act 2001, Section 206J, Computershare’s policy forbids KMP to deal in derivatives designed as a hedge 
against exposure to unvested shares and vested shares that are still subject to a disposal restriction in Computershare Limited.

Shares under option
Unissued ordinary shares in Computershare Limited under performance rights and share appreciation rights at the date of this 
report are as follows:

Date granted

Performance rights

27/11/2020

29/11/2021

Share Appreciation Rights

27/11/2020

Financial year of expiry

Number of rights 

2024

2025

2024

396,750

699,880

1,404,204

66

AUDITOR

PricewaterhouseCoopers continues in office in accordance with section 327 of the Corporations Act 2001.

Auditor’s independence declaration
A copy of the auditor’s signed independence declaration as required under section 307C of the Corporations Act 2001 is provided 
immediately after this report.

Non-audit services
The Group may decide to employ its auditor, PricewaterhouseCoopers, on assignments in addition to their statutory audit duties 
where the auditor’s expertise and experience with the Group are important.

The Board is satisfied that the provision of non-audit services is compatible with the general standard of independence for auditors 
imposed by the Corporations Act 2001 and internal guidelines. Further details regarding the Board’s internal policy for engaging 
PricewaterhouseCoopers for non-audit services are set out in the Corporate Governance Statement.

The directors are satisfied that the provision of non-audit services by PricewaterhouseCoopers, as set out below, did not 
compromise the auditor independence requirements of the Corporations Act 2001 for the following reasons:

 > No services were provided by PricewaterhouseCoopers that are prohibited by policy (the policy lists services that cannot 

be undertaken).

 > None of the services provided undermine the general principles relating to auditor’s independence, including reviewing or 

auditing the auditor’s own work, acting in a management capacity or a decision-making capacity for the Group, acting as an 
advocate for the Group or jointly sharing economic risks and rewards.

During the year, the following amounts were incurred in relation to services provided by PricewaterhouseCoopers and its 
network firms.

1. Audit services

Audit and review of the financial statements and other audit work by PricewaterhouseCoopers Australia

Audit and review of the financial statements and other audit work by network firms of PricewaterhouseCoopers 
Australia

2. Other services

Other assurance services performed by PricewaterhouseCoopers Australia

Other assurance services performed by network firms of PricewaterhouseCoopers Australia

Taxation services provided by network firms of PricewaterhouseCoopers Australia

Total Auditor’s Remuneration 

ROUNDING OF AMOUNTS

2022
$000

1,347

3,961

2021
$000

989

3,328

5,308

4,317

519

4,861

231

5,611

10,919

461

2,146

463

3,069

7,386

The Group is of a kind referred to in ASIC Corporations (Rounding in Financial/Directors’ Reports) Instrument 2016/191, issued 
by the Australian Securities and Investments Commission, relating to the “rounding off” of amounts in the Directors’ Report. 
Amounts in the Directors’ Report have been rounded off in accordance with that Class order to the nearest thousand dollars unless 
specifically stated to be otherwise.

Signed in accordance with a resolution of the Directors.

SD Jones 
Chairman

19 September 2022

SJ Irving 
Chief Executive Officer

67  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

DIRECTORS’ REPORTAUDITOR’S INDEPENDENCE DECLARATION

Auditor’s Independence Declaration 

As lead auditor for the audit of Computershare Limited for the year ended 30 June 2022, I declare that 
to the best of my knowledge and belief, there have been:  

(a)  no contraventions of the auditor independence requirements of the Corporations Act 2001 in 

relation to the audit; and 

(b)  no contraventions of any applicable code of professional conduct in relation to the audit. 

This declaration is in respect of Computershare Limited and the entities it controlled during the period. 

Partner 
PricewaterhouseCoopers 

Melbourne 
19 September 2022 

PricewaterhouseCoopers, ABN 52 780 433 757
2 Riverside Quay, SOUTHBANK VIC 3006, GPO Box 1331, MELBOURNE VIC 3001
T: 61 3 8603 1000, F: 61 3 8603 1999
PricewaterhouseCoopers, ABN 52 780 433 757 
Liability limited by a scheme approved under Professional Standards Legislation.
2 Riverside Quay, SOUTHBANK  VIC  3006, GPO Box 1331, MELBOURNE  VIC  3001 
T: 61 3 8603 1000, F: 61 3 8603 1999, www.pwc.com.au 

Liability limited by a scheme approved under Professional Standards Legislation. 

68

 
 
 
  
FINANCIALS

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
for the year ended 30 June 2022

Revenue from continuing operations

Sales revenue

Dividends received

Interest received

Total revenue from continuing operations

Other income

Expenses

Direct services

Technology costs

Corporate services 

Finance costs

Total expenses

Share of net profit/(loss) of associates and joint ventures accounted for using the equity method

Profit before related income tax expense

Income tax expense/(credit)

Profit for the year

Other comprehensive income that may be reclassified to profit or loss

Cash flow hedges and cost of hedging

Exchange differences on translation of foreign operations

Income tax relating to components of other comprehensive income

Total other comprehensive income for the year, net of tax

Total comprehensive income for the year   

Profit for the year attributable to:

Members of Computershare Limited

Non-controlling interests

Total comprehensive income for the year attributable to:

Members of Computershare Limited

Non-controlling interests

Basic earnings per share (cents per share)

Diluted earnings per share (cents per share)

Note

2

2

3

32

6

2022
$000

2021
$000

2,562,059

2,281,131

500

2,494

1,249

781

2,565,053

2,283,161

51,435

50,893

1,874,932

1,675,327

324,683

 47,930

60,045

295,462

38,655

54,867

2,307,590

2,064,311

545

389

309,443

270,132

81,663

80,933

227,780

189,199

(70,011)

(7,651)

(62,075)

68,114

6

23,276

(512)

(108,810)

59,951

118,970

249,150

227,659

188,974

121

225

227,780

189,199

119,211

248,366

(241)

784

118,970

249,150

4 37.71 cents 33.77 cents

4 37.62 cents 33.76 cents

The above consolidated statement of comprehensive income is presented in United States dollars and should be read in conjunction with the 
accompanying notes.

69  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

CONSOLIDATED STATEMENT OF FINANCIAL POSITION
as at 30 June 2022

CURRENT ASSETS

Cash and cash equivalents

Other financial assets

Receivables    

Loan servicing advances

Financial assets at fair value through profit or loss

Inventories

Current tax assets

Prepayments

Assets classified as held for sale

Other current assets 

Total current assets   

NON-CURRENT ASSETS

Receivables   

Investments accounted for using the equity method

Financial assets at fair value through profit or loss

Property, plant and equipment 

Right-of-use assets

Deferred tax assets

Intangibles  

Other non-current assets

Total non-current assets  

Total assets  

CURRENT LIABILITIES

Payables

Borrowings

Lease liabilities

Current tax liabilities

Financial liabilities at fair value through profit or loss

Provisions   

Deferred consideration

Mortgage servicing related liabilities

Liabilities classified as held for sale

Total current liabilities   

NON-CURRENT LIABILITIES

Payables

Borrowings

Lease liabilities

Financial liabilities at fair value through profit or loss

Deferred tax liabilities

Provisions   

Deferred consideration

Mortgage servicing related liabilities

Total non-current liabilities 

Total liabilities

Net assets   

EQUITY

Contributed equity

Reserves  

Retained earnings

Total parent entity interest 

Non-controlling interests 

Total equity

Note

7

18

16

17

14

19

9

20

16

32

14

21

22

6

10

20

23

15

22

14

24

25

26

9

23

15

22

14

6

24

25

26

28

29

30

27

27

2022
$000

2021
$000

1,000,817

84,122

481,181

296,118

8,188

5,263

7,130

43,470

78,763

2,853

816,810

76,187

419,890

335,697

8,540

5,452

10,588

37,625

2,888

5,033

2,007,905

1,718,710

171

8,380

61,807

134,207

170,721

172,811

194

9,097

34,210

102,671

206,601

149,129

3,536,727

3,029,051

630

2,222

4,085,454

3,533,175

6,093,359

5,251,885

543,669

559,331

491,760

322,376

40,703

24,663

5,135

37,601

651

34,460

23,897

50,605

28,153

218

58,645

9,452

34,459

-

1,270,110

995,668

38,899

3,061

1,843,020

1,387,610

162,145

230,831

232,033

23,147

975

193,488

1,314

234,219

24,529

1,264

97,734

131,135

2,628,784

1,976,620

3,898,894

2,972,288

2,194,465

2,279,597

519,299

519,299

(113,082)

(7,052)

1,786,818

1,765,412

2,193,035

2,277,659

1,430

1,938

2,194,465

2,279,597

The above consolidated statement of financial position is presented in United States dollars and should be read in conjunction with the 
accompanying notes.

70

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
for the year ended 30 June 2022

Attributable to members of Computershare Limited

Contributed 
Equity 
$000

Note

Reserves
$000

Retained 
Earnings 
$000

Non-
controlling 
Interests
$000

Total
$000

Total
 Equity 
$000

Total equity at 1 July 2021

Profit for the year

Cash flow hedges and cost of hedging

Exchange differences on translation of 
foreign operations

Income tax (expense)/credits

Total comprehensive income for the year

Transactions with owners in their capacity 
as owners:

Dividends provided for or paid

Cash purchase of shares on market

Share based remuneration 

Balance at 30 June 2022

6

30

Total equity at 1 July 2020

Profit for the year

Cash flow hedges

Exchange differences on translation of 
foreign operations

Income tax (expense)/credits

Total comprehensive income for the year

Transactions with owners in their capacity 
as owners:

Dividends provided for or paid

Dividend reinvestment plan issues

Rights issue, net of transaction costs and tax

Cash purchase of shares on market

Share based remuneration 

Balance at 30 June 2021

519,299

(7,052)

1,765,412

2,277,659

1,938

2,279,597

-

-

-

-

-

-

-

-

-

227,659

227,659

(70,011)

(61,713)

121

-

227,780

(70,011)

(362)

(62,075)

(70,011)

(61,713)

23,276

-

-

-

23,276

-

23,276

(108,448)

227,659

119,211

(241)

118,970

-

(206,253)

(206,253)

(267)

(206,520)

(23,698)

26,116

-

-

(23,698)

26,116

-

-

(23,698)

26,116

519,299

(113,082)

1,786,818

2,193,035

1,430

2,194,465

(172,496)

1,761,188

1,588,692

1,627

1,590,319

-

188,974

188,974

(7,651)

67,555

(512)

-

-

-

(7,651)

67,555

(512)

59,392

188,974

248,366

225

-

559

-

784

189,199

(7,651)

68,114

(512)

249,150

-

-

-

(184,750)

(184,750)

(473)

(185,223)

-

-

-

-

-

12,411

608,446

-

(16,271)

20,765

-

-

-

-

-

12,411

608,446

-

(16,271)

20,765

-

-

(16,271)

20,765

519,299

(7,052)

1,765,412

2,277,659

1,938

2,279,597

-

-

-

-

-

-

-

12,411

608,446

Transfer from share buy-back reserve

(101,558)

101,558

The above consolidated statement of changes in equity is presented in United States dollars and should be read in conjunction with the 
accompanying notes. 

71  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

CONSOLIDATED CASH FLOW STATEMENT
for the year ended 30 June 2022

CASH FLOWS FROM OPERATING ACTIVITIES 

Receipts from customers

Payments to suppliers and employees

Loan servicing advances (net)

Dividends received from associates, joint ventures and equity securities

Interest paid and other finance costs

Interest received

Income taxes paid    

Net operating cash flows

CASH FLOWS FROM INVESTING ACTIVITIES 

Payments for purchase of controlled entities and businesses (net of cash acquired)

Proceeds from/(payments for) intangible assets including MSRs

Proceeds from sale of associate

Proceeds from/(payments for) investments

Payments for property, plant and equipment  

Net investing cash flows

CASH FLOWS FROM FINANCING ACTIVITIES

Proceeds from issue of shares – net of transaction costs

Payments for purchase of ordinary shares – share-based awards

Proceeds from borrowings

Repayment of borrowings

Loan servicing borrowings (net)

Dividends paid – ordinary shares (net of dividend reinvestment plan)

Purchase of ordinary shares – dividend reinvestment plan

Dividends paid to non-controlling interests in controlled entities

Lease principal payments

Net financing cash flows

Net increase/(decrease) in cash and cash equivalents held    

Cash and cash equivalents at the beginning of the financial year 

Exchange rate variations on foreign cash balances

Cash and cash equivalents at the end of the year1

Note

2022
$000

2021
$000

2,586,419

2,424,285

(1,993,642) (1,880,709)

56,147

(68,681)

657

1,550

(81,323)

(77,664)

2,494

781

(76,217)

(92,926)

7(b)

494,535

306,636

(730,590)

(21,829)

(65,670)

(124,987)

15,850

-

(22,927)

15,875

(42,803)

(16,294)

(846,140)

(147,235)

-

607,820

(23,698)

(16,271)

1,426,761

286,772

(513,203)

(672,395)

(28,157)

41,202

(188,686)

(170,929)

(17,567)

(1,410)

(267)

(473)

(50,261)

(48,476)

604,922

253,317

816,810

25,840

185,241

597,313

(39,362)

34,256

1,030,765

816,810

1  Cash and cash equivalents at 30 June 2022 includes $29.9 million cash presented in the assets classified as held for sale line item in the consolidated 

statement of financial position.

The above consolidated cash flow statement is presented in United States dollars and should be read in conjunction with the accompanying notes.

72

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 

1.  Basis of preparation

Results and key balances
2.  Revenue and other income
3.  Expenses
4.  Earnings per share
5.  Segment information
6. 
7.  Notes to the consolidated cash flow statement
8.  Business combinations
9.  Assets and Liabilities classified as held for sale
10.  Intangible assets
Impairment
11. 

Income tax expense and balances

Financial risk management
12.  Hedge accounting
13.  Financial risk management
14.  Financial assets and liabilities at fair value through profit or loss
15.  Borrowings

Other balance sheet items
16.  Receivables
17.  Loan servicing advances
18.  Other financial assets
19.  Inventories
20.  Other assets
21.  Property, plant and equipment
22.  Leases
23.  Payables
24.  Provisions
25.  Deferred consideration
26.  Mortgage servicing related liabilities

Equity
27.  Interests in equity
28.  Contributed equity
29.  Reserves
30.  Retained earnings and dividends

Group structure
31.  Details of controlled entities
32.  Investments in associates and joint ventures
33.  Deed of cross guarantee
34.  Parent entity financial information

Unrecognised items
35.  Contingent liabilities
36.  Commitments
37.  Capital expenditure commitments
38.  Significant events after year end

Other disclosures
39.  Related party disclosures
40.  Key management personnel disclosures
41.  Employee and executive benefits
42.  Remuneration of auditors

73  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

1. BASIS OF PREPARATION 

The principal accounting policies adopted in the preparation of the financial report are set out below. These policies have been 
consistently applied to all the periods presented, unless otherwise stated. The financial report is for the consolidated entity 
consisting of Computershare Limited and its controlled entities, referred to collectively throughout these financial statements as 
the “consolidated entity”, “the Group” or “Computershare”. 

Basis of preparation of full year financial report
This general purpose financial report for the reporting period ended 30 June 2022 has been prepared in accordance with 
Australian Accounting Standards, other authoritative pronouncements of the Australian Accounting Standards Board and the 
Corporations Act 2001. Computershare Limited is a for-profit entity for the purpose of preparing financial statements.

This report is to be read in conjunction with any public announcements made by Computershare Limited during the reporting 
period in accordance with the continuous disclosure requirements of the Corporations Act 2001 and Australian Securities Exchange 
Listing Rules.

Where necessary, comparative figures have been adjusted to conform with changes in presentation in the current period.

Compliance with IFRS

The financial statements of Computershare Limited and its controlled entities also comply with International Financial Reporting 
Standards (IFRS) as issued by the International Accounting Standards Board (IASB). 

Historical cost convention 

The financial statements have been prepared under the historical cost convention except for certain financial assets and liabilities 
(including derivative instruments) measured at fair value through profit or loss.

Principles of consolidation
The consolidated financial statements include the assets and liabilities of the parent entity, Computershare Limited, and its 
controlled entities.

All intercompany balances and transactions have been eliminated. Where an entity either began or ceased to be controlled during 
the year, the results are consolidated only from the date control commenced or up to the date control ceased.

Financial statements of foreign controlled entities, associates and joint ventures presented in accordance with overseas accounting 
principles are, for consolidation purposes, adjusted to comply with Group policy and Australian Accounting Standards.

Controlled entities

Controlled entities are all those entities over which the Group has control. The Group controls an entity when the Group is exposed 
to, or has rights to, variable returns from its involvement with the entity and has the ability to affect those returns through its 
power over the entity. Controlled entities are fully consolidated from the date on which control is transferred to the Group. They are 
de-consolidated from the date that control ceases.

The acquisition method of accounting is used to account for the acquisition of controlled entities by the Group.

Investments in associated entities

Associates are all entities over which the Group has significant influence but not control or joint control. This generally 
accompanies a shareholding of between 20% and 50% of the voting rights. Interests in associates are accounted for using the 
equity method.

Investments in joint ventures

Joint ventures are arrangements where Computershare has joint control with another party over that arrangement and each party 
has rights to the net assets of that arrangement. Joint control is the agreed sharing of control, which exists when decisions about 
relevant activities require unanimous consent of parties sharing control. Interests in joint ventures are accounted for using the 
equity method.  

Changes in ownership interests

The Group treats transactions with non-controlling interests that do not result in a loss of control as transactions with equity 
owners of the Group. A change in ownership interest results in an adjustment between the carrying amounts of the controlling 
and non-controlling interests to reflect their relative interests in the controlled entity. Any difference between the amount of the 
adjustment to non-controlling interests and any consideration paid or received is recognised in a separate reserve within equity 
attributable to owners of the parent entity.

Foreign currency 

Functional and presentation currency

Items included in the financial statements of each of the Group’s entities are measured using the currency of the primary economic 
environment in which the entity operates (the ‘functional currency’). The consolidated financial statements are presented in 
US dollars as a significant portion of the Group’s activity is denominated in US dollars.

74

Transactions and balances

Foreign currency transactions are converted to US dollars at exchange rates approximating those in effect at the date of each 
transaction. Amounts payable and receivable in foreign currencies at balance date are converted to US dollars at the average of 
the buy and sell rates available on the close of business at balance date. Revaluation gains and losses are brought to account as 
they occur. 

Exchange differences relating to monetary items are included in profit or loss, as exchange gains or losses, in the period when the 
exchange rates change, except when deferred in equity as qualifying cash flow hedges and qualifying net investment hedges. 

Group companies

The results and financial position of all the Group entities that have a functional currency different from the presentation currency 
are translated into the presentation currency as follows:

 > Assets and liabilities for each presented statement of financial position are translated at the closing rate at the date of that 

statement

 >

Income and expenses for each statement of comprehensive income are translated at average exchange rates

 > All resulting exchange differences are recognised in other comprehensive income

On consolidation, exchange differences arising from the translation of any net investment in foreign entities, and of borrowings 
and other currency instruments designated as hedges of such investments, are recognised in other comprehensive income and 
reflected in equity. 

Goodwill and fair value adjustments arising on acquisition of a foreign entity are treated as assets and liabilities of the foreign 
entity and are translated at the closing rate.

Key estimates and judgements
Estimates and judgements are continually evaluated and are based on historical experience and other factors, including 
expectations of future events that may have a financial impact on the entity and that are believed to be reasonable under the 
circumstances.

The Group makes estimates and assumptions concerning the future. The resulting accounting estimates will, by definition, seldom 
equal the related actual results. The significant estimates and assumptions made in the current financial year are set out in the 
relevant notes: 

Note

6

6

8

10

11

14

Key accounting estimates and judgements

Provision for income tax

Deferred tax assets relating to carry forward tax losses

Accounting for business combinations

Intangibles – mortgage servicing rights

Impairment

Financial assets and liabilities at fair value through profit or loss

Rounding of amounts
The consolidated entity is of a kind referred to in ASIC Corporations (Rounding in Financial/Directors’ Reports) Instrument 
2016/191, issued by the Australian Securities and Investments Commission, relating to the ‘rounding off’ of amounts in the financial 
report. In accordance with this instrument, amounts in the financial report have been rounded off to the nearest thousand dollars, 
or in certain cases, the nearest dollar.

New and amended accounting standards and interpretations adopted from 1 July 2021
The Group has adopted all relevant standards and amendments to accounting standards which became applicable to the Group 
from 1 July 2021, including:

AASB 2020-8 Amendments to Australian Accounting Standards – Interest Rate Benchmark Reform – Phase 2

IBOR are interest rate benchmarks that are used in a wide variety of financial instruments such as derivatives, borrowing facilities 
and deposit contracts. Examples of IBOR include ‘LIBOR’ (the London Inter-bank Offered Rate) and ‘EURIBOR’ (the Euro Inter-bank 
Offered Rate). Historically, each IBOR has been calculated and published daily based on submissions by a panel of banks. Over 
time, changes in inter-bank funding markets have meant that IBOR panel bank submissions have become based less on observable 
transactions and more on expert judgement. Financial markets’ authorities reviewed what these changes meant for financial 
stability, culminating in recommendations to reform major interest rate benchmarks.

As a result of these recommendations, many IBOR around the world have undergone reforms. LIBOR and other benchmark interest 
rates have been replaced with alternative reference rates (ARRs). The cessation date for all tenors of GBP, CHF, EUR LIBOR and the 
one week and two-month tenors for USD LIBOR was 31 December 2021. The cessation date for the remaining USD LIBOR tenors is 
30 June 2023.

75  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSAASB 2020-8 Amendments to Australian Accounting Standards – Interest Rate Benchmark Reform Phase 2 makes further 
amendments to AASB 9, AASB 139, AASB 7, AASB 4 and AASB 16 to address issues that arise during the IBOR reform. 
The amendments:

 > provide practical expedients to account for changes in the basis for determining contractual cash flows as a result of 

IBOR reform

 > provide additional temporary reliefs from applying specific hedge accounting requirements to hedging relationships that are 

directly affected by IBOR reform, and

 >

require additional disclosures, including information about new risks arising from the IBOR reform, how the entity manages 
transition to the alternative benchmark rate(s) and quantitative information about derivatives and non-derivatives that have yet 
to transition.

The Group has certain arrangements which reference IBOR benchmarks. See notes 12 and 15 for relevant disclosures pertaining to 
IBOR reform relating to borrowings and hedging. The Group did not hold any lease arrangements with variable payments linked to 
IBOR during the period.

2. REVENUE AND OTHER INCOME

Sales revenue

Revenue from contracts with customers  

Dividends received

Interest received

Total revenue from continuing operations

Other income

Gains on MSR related transactions

Gain on disposal of Euroclear Holding SA/NV

Gain on disposal of Milestone Group Pty Ltd

Gain on disposal of Private Capital Solutions client accounts

Rent received

Other

Total other income

2022
$000

2021
$000

2,562,059

2,281,131

500

2,494

1,249

781

2,565,053

2,283,161

25,850

-

16,427

2,090

1,007

6,061

51,435

31,450

11,241

-

-

993

7,209

50,893

Sales revenue
Revenue is recognised in a manner that depicts the transfer of promised goods or services to customers in an amount that reflects 
the consideration to which the provider of the goods or services expects to be entitled. This involves following a five-step model of 
revenue recognition:

 >

 >

Identifying the contract with a customer

Identifying performance obligations under the contract

 > Determining the transaction price

 > Allocating the transaction price to performance obligations under the contract

 > Recognising revenue when Computershare satisfies its performance obligations

Integrated services 

Integrated services customer contracts for registry maintenance, employee plans management, trust management, loan services 
and some recurring contracts in communication services include an obligation to perform an unspecified number of tasks to 
provide an integrated service over the contract period, where Computershare is compensated over the contract term whether or 
not any specific activities are required to be performed. In these situations, the Group has a stand-ready obligation to perform any 
of the tasks constituting the integrated service whenever needed, which is considered one performance obligation. 

Typically, the consideration that Computershare is entitled to for satisfying performance obligations can vary in line with 
underlying measures, such as the number of shareholders or participants in an employee share plan. For the purposes of recording 
revenue, the Group estimates the amount of variable consideration it is entitled to, only to the extent that it is highly probable that 
a significant reversal in the cumulative amount of revenue recognised will not occur. 

In some instances, particularly for smaller clients, consideration may be fixed. This fixed consideration is recognised as revenue 
over the contract term by measuring progress towards complete satisfaction of the underlying performance obligation, which is 
generally on a straight-line basis. Revenue for provision of shareholder meetings (considered a separate performance obligation) is 
recognised at a point in time when the meeting service has been provided. 

76

The Group sometimes provides services on an ad-hoc basis over the contract period, where those services do not form a part of a 
stand-ready obligation (e.g, property valuations). Each of these individual tasks is classified as a separate performance obligation 
and the allocated fee is recognised once that performance obligation has been completed. 

Corporate actions, stakeholder relationship management, class actions

For corporate actions, stakeholder relationship management, class actions, bankruptcy administration and some communication 
services contracts, each customer contract is a separate performance obligation and revenue related to these contracts is typically 
variable. For contracts that qualify for over time revenue recognition, revenue is recognised in line with contractual charging 
arrangements for variable fees as they reflect the transfer of benefit to the customer.

Margin income

Margin income is part of variable consideration related to customer contracts and is recognised when it becomes receivable.

Upfront fees

Where work reflected by the upfront fees charged to clients is classified as a fulfilment activity, the associated revenue is 
recognised straight line over the relevant contract term. In those instances where the upfront fees represent a separate 
performance obligation, the associated revenue is recognised at a point in time when that performance obligation is satisfied. 

Discounts and rebates

Where a contract includes a variable amount, the consolidated entity determines the transaction price with regard to any variable 
consideration it is entitled to. The estimated consideration can sometimes vary due to discounts and rebates. Accumulated 
experience is used to estimate the highly probable amount of variable consideration to be recognised. 

Interest and dividend income
Interest income on deposits is recognised using the effective interest method. Dividends are recognised as revenue when the right 
to receive payment is established.

3. EXPENSES

Profit before tax includes the following specific expenses:

Depreciation and amortisation

Depreciation of property, plant and equipment  

Depreciation of right-of-use assets

Total depreciation

Amortisation of intangible assets 

Amortisation of mortgage servicing related liabilities 

Total amortisation (net)

Total depreciation and amortisation

Finance costs

Interest expense

  Borrowings and derivatives

  Lease liabilities

  Other

Loan facility fees and other borrowing expenses

Total finance costs

Other operating expense items

Technology spending – research and development

Employee entitlements (excluding superannuation and other pension) expense

Superannuation and other pension expenses

2022
$000

2021 
$000

28,485

42,516

71,001

31,885

43,146

75,031

237,547

204,687

(34,528)

(40,428)

203,019

274,020

164,259

239,290

44,978

38,047

7,825

2,456

4,786

8,343

4,084

4,393

60,045

54,867

118,380

1,128,550

55,247

100,741

953,359

48,841

Profit before tax includes the following individually significant expenses. Further information is included in note 4. 

Individually significant items

Acquisition related integration expenses

Acquisition and disposal related expenses

77  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

61,522

16,310

30,969

10,227

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSDepreciation and amortisation
Refer to notes 10, 21, 22 and 26 for further details on depreciation and amortisation.

Finance costs
Finance costs are recognised as an expense when they are incurred. 

Technology spending – research and development
These are operating expenses incurred on research and development activities.

Employee entitlements
Employee entitlements include salaries and wages, leave entitlements, incentives and share-based payment awards. The Group’s 
accounting policy for liabilities associated with employee benefits is set out in notes 23 and 24. The policy relating to share-based 
payments is set out in note 41.

Superannuation and other pension expenses
The Group makes contributions to various defined contribution superannuation and pension plans. The Group has no further payment 
obligations once the contributions have been paid. The contributions are recognised as expenses when they become payable. 

4. EARNINGS PER SHARE

Year ended 30 June 2022

Basic EPS

Diluted EPS

Management 
Basic EPS

Management 
Diluted EPS

Earnings per share (cents per share)

37.71 cents

37.62 cents

57.95 cents

57.81 cents

Reconciliation of earnings

Profit for the year

Non-controlling interest (profit)/loss

Add back management adjustment items (see below)

$000

$000

$000

$000

227,780

227,780

227,780

227,780

(121)

-

(121)

-

(121)

(121)

122,212

349,871

122,212

349,871

Net profit attributable to the members of Computershare Limited

227,659

227,659

Weighted average number of ordinary shares used as denominator in 
calculating earnings per share

603,729,336

605,218,571

603,729,336

605,218,571

Year ended 30 June 2021

Earnings per share (cents per share)

Reconciliation of earnings

Profit for the year

Non-controlling interest (profit)/loss

Add back management adjustment items (see below)

Basic EPS

Diluted EPS

Management 
Basic EPS

Management 
Diluted EPS

33.77 cents

33.76 cents

50.71 cents

50.69 cents

$000

$000

$000

$000

189,199

189,199

189,199

189,199

(225)

-

(225)

-

(225)

(225)

94,762

283,736

94,762

283,736

Net profit attributable to the members of Computershare Limited

188,974

188,974

Weighted average number of ordinary shares used as denominator in 
calculating earnings per share

559,519,258

559,747,063

559,519,258

559,747,063

Reconciliation of weighted average number of shares used as the denominator:

2022
Number

2021
Number

Weighted average number of ordinary shares used as the denominator in calculating basic earnings per share

603,729,336

559,519,258

Adjustments for calculation of diluted earnings per share:

  Share appreciation rights

  Performance rights

590,415

898,820

91,168

136,637

Weighted average number of ordinary shares and potential ordinary shares used as the denominator in  
calculating diluted earnings per share

605,218,571

559,747,063

78

Calculation of earnings per share

Basic earnings per share

Basic earnings per share is calculated by dividing profit attributable to members of Computershare Limited by the weighted 
average number of ordinary shares outstanding during the financial year.

Diluted earnings per share

Diluted earnings per share is calculated by dividing the profit attributable to members of Computershare Limited by the weighted 
average number of ordinary shares outstanding during the financial year, adjusted for the effects of dilutive potential ordinary 
shares in the employee Long-Term Incentive Plan (see note 41b).

No employee performance rights or share appreciation rights have been issued since year end.

Management basic earnings per share
Management basic earnings per share exclude certain items. Management adjusted results are used, along with other measures, to 
assess operating business performance. The Group believes that exclusion of certain items provides better analysis of the Group’s 
performance on a comparative basis and provides a better measure of underlying operating performance. The net profit used in 
the management earnings per share calculation is adjusted for management adjustment items net of tax. 

For the year ended 30 June 2022 management adjustment items include the following:

Amortisation

Amortisation of intangible assets

Acquisitions and disposals

Acquisition related integration expenses

Acquisition and disposal related expenses

Gain on disposal

Other

Major restructuring costs

Marked to market adjustments – derivatives

Voucher services impairment

Total management adjustment items

Gross
$000

Tax effect
$000

Net of tax
$000

(84,872)

21,491

(63,381)

(61,522)

(16,310)

14,689

(46,833)

4,110

(12,200)

18,516

(4,586)

13,930

(16,966)

621

(1,069)

3,830

(144)

(13,136)

477

-

(1,069)

(161,602)

39,390

(122,212)

Management adjustment items
Management adjustment items net of tax for the year ended 30 June 2022 were as follows:

Amortisation

 > Customer relationships and most of other intangible assets that are recognised on business combinations or major asset 
acquisitions are amortised over their useful life in the statutory results but excluded from management earnings. The 
amortisation of these intangibles in the year ended 30 June 2022 was $63.4 million. Amortisation of mortgage servicing rights, 
certain acquired software as well as intangibles purchased outside of business combinations is included as a charge against 
management earnings. Amortisation relating to intangible assets recognised for the corporate trust acquisition in FY22 net of 
tax was $25.2 million.

Acquisitions and disposals

 > Acquisition-related integration expenses are associated mainly with the integration of the newly acquired corporate trust 

business ($26.0 million) and the ongoing integration of Equatex including the rollout of the acquired software ($20.1 million).

 > Acquisition-related expenses of $9.6 million were incurred for the acquisition of the corporate trust business from Wells Fargo 
and $0.1 million was spent on the acquisition of Worldwide Incorporators Ltd. Disposal costs related to the planned sale of 
UK mortgage services amounted to $2.5 million during the reporting period.

 > Disposal of the Group’s investment in Milestone Group Pty Ltd resulted in an after-tax gain of $12.4 million. The consolidated 

entity also recorded a gain of $1.5 million on the sale of Private Capital Solutions client accounts in Canada.

79  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSOther

 > Costs of $13.1 million were incurred in respect of major restructuring programmes spanning several years such as UK mortgage 
services, continued property rationalisation, as well as a new initiative to transform the global finance and people functions. 

 > Revaluation of derivatives that have not received hedge designation or the ineffective portion of derivatives in hedge 
relationships is taken to profit or loss in the statutory results. The impact in the current reporting period was a gain of 
$0.5 million.

 > As the remaining forecast cash flows of Computershare’s Voucher Services continue being realised, an impairment charge of 
$1.1 million was booked against goodwill related to this business. As the Voucher Services portfolio continues to run-off it is 
expected that the remaining goodwill of $10.0 million will be written off in the coming years.

For the year ended 30 June 2021 management adjustment items were as follows:

Amortisation

Amortisation of intangible assets

Acquisitions and disposals

Acquisition related expenses

Gain on disposal

Other

Major restructuring costs

Reversal of provision

Marked to market adjustments – derivatives

Total management adjustment items

5. SEGMENT INFORMATION

Gross
$000

Tax effect
$000

Net of tax
$000

(57,119)

14,398

(42,721)

(41,196)

7,578

(33,618)

11,241

(2,136)

9,105

(36,113)

6,958

(29,155)

4,428

(1,188)

3,240

(2,304)

691

(1,613)

(121,063)

26,301

(94,762)

In accordance with AASB 8 Operating Segments, the Group has identified its operating segments to be the following global 
business lines:

a.  Issuer Services

b.  Mortgage Services & Property Rental Services

c.  Employee Share Plans & Voucher Services

d.  Business Services

e.  Communication Services & Utilities

f.  Computershare Corporate Trust

g.  Technology Services 

Issuer Services comprise register maintenance, corporate actions, stakeholder relationship management and corporate 
governance and related services. Mortgage Services & Property Rental Services comprise mortgage servicing and related 
activities, together with tenancy deposit protection services in the UK. Employee Share Plans & Voucher Services comprise 
the provision of administration and related services for employee share and option plans, together with Childcare Voucher 
administration in the UK. Business Services comprises the provision of bankruptcy and class actions administration services and 
the legacy corporate trust operations in Canada and the US. Communication Services and Utilities operations comprise document 
composition and printing, intelligent mailing, inbound process automation, scanning and electronic delivery. Computershare 
Corporate Trust comprises trust and agency services in connection with the administration of debt securities in the US. Technology 
Services comprise the provision of software specialising in share registry and financial services. 

There is a corporate function which includes entities whose main purpose is to hold intercompany investments and conduct 
financing activities. It is not considered an operating segment and includes activities that are not allocated to other operating 
segments.

The operating segments presented reflect the manner in which the Group is internally managed and the financial information 
reported to the chief operating decision maker (CEO). The Group has determined the operating segments based on the reports 
reviewed by the CEO that are used to make strategic decisions and assess performance. The key segment performance measure is 
based on management adjusted earnings before interest and tax (management adjusted EBIT).

80

OPERATING SEGMENTS

June 2022

Total segment revenue  
and other income

Intersegment revenue

External revenue and  
other income

Revenue by geography:

Asia

Australia & New Zealand

Canada

Continental Europe

UK, Channel Islands,  
Ireland & Africa

United States

Employee 
Share 
Plans & 
Voucher 
Services
$000

Communi-
cation 
Services & 
Utilities
$000

Mortgage 
Services & 
Property 
Rental 
Services
$000

Computer-
share 
Corporate 
Trust
$000

Business 
Services
$000

Issuer 
Services
$000

Technology 
Services
$000

Total
$000

1,009,403

341,846

349,339

587,217

170,578

335,951

238,538

3,032,872

(29,902)

(1,814)

(168,784)

-

(1,295)

-

(238,519)

(440,314)

979,501

340,032

180,555

587,217

169,283

335,951

19

2,592,558

74,660

122,793

86,407

54,312

42,233

13,696

21,044

9,094

-

83,450

14,645

32,216

-

-

-

-

-

-

70,748

-

111,184

199,775

8,620

161,143

9,580

-

-

-

-

-

530,145

54,190

41,624

426,074

88,955

335,951

-

19

-

-

-

-

116,893

219,958

192,844

95,622

490,302

1,476,939

979,501

340,032

180,555

587,217

169,283

335,951

19

2,592,558

Management adjusted EBIT

263,654

84,478

29,314

25,168

39,483

86,161

4,216

532,474

June 2021

Total segment revenue  
and other income

Intersegment revenue

External revenue and  
other income

Revenue by geography:

Asia

Australia & New Zealand

Canada

Continental Europe

UK, Channel Islands,  
Ireland & Africa

United States

1,026,870

335,428

341,289

608,965

211,480

(27,566)

(2,410)

(171,597)

-

(1,313)

999,304

333,018

169,692

608,965

210,167

116,527

117,155

80,465

58,767

44,806

13,260

19,430

10,688

-

82,951

8,714

31,405

-

-

-

-

-

-

71,568

-

104,612

188,047

7,742

158,835

9,272

521,778

56,787

38,880

450,130

129,327

999,304

333,018

169,692

608,965

210,167

Management adjusted EBIT

276,159

82,051

26,035

10,001

51,078

-

-

-

-

-

-

-

-

-

-

-

225,337

2,749,369

(225,301)

(428,187)

36

2,321,182

-

26

10

-

-

-

161,333

213,392

180,187

100,860

468,508

1,196,902

36

2,321,182

1,465

446,789

81  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSSegment revenue 
The revenue reported to the CEO is measured in a manner consistent with that of the statement of comprehensive income. Sales 
between segments are included in the total segment revenue, whereas sales within a segment have been eliminated from segment 
revenue. Sales between segments are at normal commercial rates and are eliminated on consolidation.

Segment revenue reconciles to total revenue from continuing operations as follows:

Total operating segment revenue and other income

Intersegment eliminations

Other income

Corporate revenue

Total revenue from continuing operations

2022
$000

2021
$000

3,032,872

2,749,369

(440,314)

(428,187)

(32,797)

(39,652)

5,292

1,631

2,565,053

2,283,161

Management adjusted EBIT
Management adjusted results are used, along with other measures, to assess operating business performance. The Group believes 
that exclusion of certain items permits a better analysis of the Group’s performance on a comparative basis and provides a better 
measure of underlying operating performance.

A reconciliation of management adjusted EBIT to operating profit before income tax is provided as follows:

Management adjusted EBIT – operating segments

Management adjusted EBIT – corporate

Management adjusted EBIT

Management adjustment items (before related income tax effect):

  Amortisation of intangible assets

  Acquisition related integration expenses

  Acquisition and disposal related expenses

  Major restructuring costs

  Gain on disposals

  Reversal of provision

  Marked to market adjustments - derivatives

  Voucher Services impairment

  Total management adjustment items (note 4)

  Finance costs

Profit before income tax from continuing operations

Geographical Information

Australia

United Kingdom

United States

Canada

Hong Kong

Switzerland

Other countries

Total

532,474

446,789

(1,384)

(727)

531,090

446,062

(84,872)

(57,119)

(61,522)

(30,969)

(16,310)

(10,227)

(16,966)

(36,113)

18,516

-

621

11,241

4,428

(2,304)

(1,069)

-

(161,602)

(121,063)

(60,045)

(54,867)

309,443

270,132

Geographical allocation of 
external revenue

Geographical allocation of 
non-current assets

2022
$000

2021
$000

2022
$000

2021
$000

208,964

203,404

186,015

198,693

342,564

324,983

153,602

217,312

1,451,690

1,185,405

2,836,498

2,200,938

192,777

180,245

156,104

173,453

116,659

160,752

65,852

69,851

98,929

73,039

378,673

402,806

153,470

155,333

74,094

86,785

2,565,053

2,283,161

3,850,838

3,349,838

Revenues are allocated based on the countries in which the entities are located. The parent entity is domiciled in Australia. 
Revenue from external customers in countries other than Australia amounts to $2,356.1 million (2021: $2,079.8 million). 

Non-current assets exclude financial instruments and deferred tax assets and are allocated to countries based on where the assets 
are located. Non-current assets held in countries other than Australia amount to $3,664.8 million (2021: $3,151.1 million).

82

6. INCOME TAX EXPENSE AND BALANCES

The income tax expense represents tax on the pre-tax accounting profit adjusted for income and expenses never to be assessed 
or allowed for taxation purposes. This is also adjusted for changes in deferred tax assets and liabilities attributable to temporary 
differences between the tax bases of assets and liabilities and their carrying amounts in the financial statements and unused 
tax losses. The income tax expense is calculated on the basis of the tax laws enacted or substantively enacted at the end of the 
reporting period.

Income tax expense is recognised in profit or loss, except to the extent that it relates to items recognised in other comprehensive 
income or directly in equity. In this case, tax is also recognised in other comprehensive income or directly in equity, respectively.

(a) Income tax expense

Current tax expense

Current tax expense

Under/(over) provided in prior years

Total current tax expense

Deferred tax expense/(credit)

Decrease/(increase) in deferred tax assets

(Decrease)/increase in deferred tax liabilities

Total deferred tax expense/(credit)

Total income tax expense 

(b) Numerical reconciliation of income tax expense to prima facie tax payable

Profit before income tax expense

Prima facie income tax expense thereon at 30%

Variation in tax rates of foreign controlled entities

Tax effect of permanent differences:

Withholding tax not creditable

Effect of changes in tax rates and laws

US state franchise tax

Disposal of investment in Milestone Group Pty Ltd

Prior year tax (over)/under provided

Voucher Services goodwill impairment

Non-deductible expenses related to Wells Fargo acquisition

Net other

Income tax expense/(credit)

(c) Amounts recognised directly in equity

Deferred tax – share-based remuneration

Deferred tax – share rights issue costs

(d) Tax credit/(expense) relating to items of other comprehensive income

Cash flow hedges

Net investment hedges

83  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

2022
$000

2021
$000

90,118

394

90,512

56,058

(1,479)

54,579

(581)

17,014

(8,268)

(8,849)

81,663

9,340

26,354

80,933

309,443

270,132

92,833

81,040

(15,702)

(4,357)

2,192

(1,410)

1,144

(898)

394

321

76

2,713

81,663

1,353

(38)

892

-

(1,479)

-

1,823

1,699

80,933

1,602

-

398

626

1,602

1,024

18,203

5,073

23,276

2,244

(2,756)

(512)

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS(e) Unrecognised tax losses
As at 30 June 2022, companies within the consolidated entity had estimated unrecognised tax losses of $0.2 million  
(2021: $4.1 million) available to offset against future years’ taxable income.

Deferred tax balances
Deferred tax assets and liabilities are recognised for temporary differences calculated at the tax rates expected to apply when the 
differences reverse. Deferred tax assets are recognised for deductible temporary differences and unused tax losses to the extent it 
is probable that future taxable amounts will be available to utilise them. Deferred tax assets and liabilities are offset when there is a 
legally enforceable right to offset current tax assets and liabilities and when the deferred tax balances relate to the same taxation 
authority.

Deferred tax assets and liabilities are not recognised for temporary differences between the carrying amount and tax bases of 
investments in controlled entities where the parent entity is able to control the timing of the reversal of the temporary differences 
and it is probable that the differences will not reverse in the foreseeable future. 

Deferred tax assets

The balance comprises temporary differences attributable to:

Tax losses

Employee benefits

Property, Plant & Equipment

Deferred revenue

Doubtful debts

Provisions

Finance leases

Other creditors & accruals

Financial instruments and foreign exchange

Share based remuneration

Intangibles

Mortgage servicing related liabilities

Other

Total deferred tax assets

Set-off of deferred tax liabilities pursuant to set-off provisions

Net deferred tax assets

Movements during the year

Opening balance at 1 July

Currency translation difference

Credited/(charged) to profit or loss

Credited/(charged) to equity

Credited/(charged) to other comprehensive income

Set-off of deferred tax liabilities

Closing balance at 30 June

2022
$000

6,440

8,953

3,346

4,877

3,202

15,399

43,212

15,331

120,903

8,558

23,726

35,243

5,815

2021
$000

33,200

9,409

4,719

3,145

3,194

20,125

47,560

8,689

67,854

5,389

28,357

44,204

3,195

295,005

279,040

(122,194)

(129,911)

172,811

149,129

149,129

161,153

(8,983)

10,370

581

(17,014)

1,602

22,766

7,716

1,024

(2,756)

(3,648)

172,811

149,129

The total deferred tax assets expected to be recovered after more than 12 months amounts to $189.0 million (2021: $163.6 million).

84

Deferred tax liabilities

The balance comprises temporary differences attributable to:

Goodwill

Intangible assets

Right-of-use assets

Financial instruments and foreign exchange

Property, Plant & Equipment

Other

Total deferred tax liabilities

Set-off of deferred tax assets pursuant to set-off provisions

Net deferred tax liabilities

Movements during the year:

Opening balance at 1 July

Currency translation difference

Charged/(credited) to profit or loss

Charged/(credited) to other comprehensive income

Set-off of deferred tax assets

Arising from acquisitions/(disposals)

Other

Closing balance at 30 June

2022
$000

2021
$000

210,641

65,354

37,940

32,779

4,071

3,442

206,053

110,711

41,104

298

3,616

2,348

354,227

364,130

(122,194)

(129,911)

232,033

234,219

234,219

227,342

(2,843)

(8,268)

1,388

7,716

-

(179)

3,116

9,341

(309)

(3,648)

(1,623)

-

232,033

234,219

The total deferred tax liabilities expected to be settled after more than 12 months amount to $317.2 million (2021: $287.9 million).

Key estimates and judgements
The Group is subject to income taxes in Australia and jurisdictions where it has foreign operations. Significant judgement is 
required in determining the provision for income taxes. There are many transactions and calculations undertaken during the 
ordinary course of business for which the ultimate tax determination is uncertain. Where the final outcome is different from 
the amounts that were initially recognised, such differences will impact the current and deferred tax provisions in the period in 
which such determination is made.

The Group has recognised deferred tax assets relating to carried forward tax losses to the extent that it is probable that future 
taxable profits will be available against which these assets can be utilised. The assumptions regarding future utilisation, and 
therefore the recognition of deferred tax assets, may change due to future operating performance and other factors.

85  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS7. NOTES TO THE CONSOLIDATED CASH FLOW STATEMENT

(a) Cash and cash equivalents
Cash and cash equivalents comprise cash at bank and on hand, and short-term deposits with original maturities of three months 
or less that are readily convertible to known amounts of cash and are subject to an insignificant risk of changes in value, net of 
outstanding bank overdrafts. Cash and cash equivalents exclude broker client deposits reflected in the statement of financial 
position that are recorded as other current financial assets.

Cash and cash equivalents in the consolidated cash flow statement are reconciled to the consolidated statement of financial 
position as follows:

Shown as cash and cash equivalents in the consolidated statement of financial position

Shown as cash and cash equivalents in the assets held for sale line item of the consolidated statement of financial 
position (refer to note 9)

Cash and cash equivalents in the consolidated cash flow statement

(b) Reconciliation of net profit after income tax to net cash from operating activities

Net profit after income tax

Adjustments for:

  Depreciation and amortisation

  Net (gain)/loss from disposal of associate

  Net (gain)/loss on asset disposals and revaluation of assets

  Net (gain)/loss on lease modifications and terminations

  Share of net (profit)/loss of associates and joint ventures accounted for using equity method

  Amortisation of USD senior note fair value adjustment to interest expense

  Employee benefits – share based expense

  Voucher Services impairment charge

  Fair value adjustments

Changes in assets and liabilities:

  (Increase)/decrease in receivables

  (Increase)/decrease in inventories

  (Increase)/decrease in loan servicing advances

  (Increase)/decrease in other current assets

  Increase/(decrease) in payables and provisions

  Increase/(decrease) in tax balances

Net cash and cash equivalents from operating activities

(c) Reconciliation of liabilities arising from financing activities

2022
$000

2021
$000

1,000,817

816,810

29,948

-

1,030,765

816,810

227,780

189,199

274,020

239,290

(16,427)

-

(27,940)

(40,987)

3,169

(545)

13,761

(389)

(18,770)

(20,960)

24,479

1,069

20,618

-

(621)

2,304

(66,942)

35,359

(29)

(141)

56,147

(68,681)

(7,865)

3,518

41,563

5,447

(54,262)

(11,993)

494,535

306,636

Opening balance at 1 July 2021

322,376

1,387,610

50,605

193,488

204

1,954,283 

Current 
borrowings
$000

Non-current 
borrowings
$000

Current 
lease
 liabilities
$000

Non-current 
lease 
liabilities
$000

Cross 
currency 
swap
$000

Total
$000

Cash flows

Non-cash changes: 

  Acquisitions of entities and businesses

  Additions

  Fair value adjustments

  Transfers and other 

(248,158)

1,145,985 

(50,261)

 - 

(12,426)

835,140 

 - 

 - 

 - 

 - 

-

1,827 

8,162 

 4,689 

 13,341 

 - 

-

9,989 

18,030 

(108,669)

-

-

 17,913 

(90,756)

 483,380 

(488,826)

38,629 

(38,628)

 - 

 - 

(5,445)

(5,783)

  Liabilities classified as held for sale

 - 

 - 

(2,570)

(3,213)

  Currency translation difference

Balance at 30 June 2022

1,733 

(93,080)

(2,216)

(11,005)

(973)

(105,541)

559,331 

1,843,020 

40,703 

162,145 

4,718 

2,609,917 

(d) Acquisitions and disposals of businesses 
For details of businesses acquired during the year and related cash flows refer to note 8.

86

 
8. BUSINESS COMBINATIONS

The Group continues to seek acquisition and other growth opportunities where value can be added and returns enhanced for the 
shareholders. The following controlled entities and businesses were acquired by the consolidated entity at the date stated and their 
operating results have been included in the Group’s results from the acquisition date. Where goodwill is marked as provisional, 
identification and valuation of net assets acquired will be completed within a 12-month measurement period in accordance with the 
Group’s accounting policy.

(a) On 1 November 2021, Computershare acquired the assets of Wells Fargo corporate trust services (CCT), a leading US based 
provider of trust and agency services to government and corporate clients. Total consideration was $725.6 million. The 
acquisition is a highly strategic fit with Computershare’s existing Canadian and US corporate trust operations and is expected to 
increase scale and market share in the US corporate trust market.

Acquisition related costs of $13.1 million are included in direct services in the statement of comprehensive income.

This business combination contributed $331.3 million to the total revenue and $64.5 million net profit of the Group for the period 
of 1 November 2021 to 30 June 2022. If the acquisition had occurred on 1 July 2021, the total revenue and net profit contribution 
would have been $474.9 million and $74.1 million respectively.

Details of the acquisition are as follows: 

Cash consideration

Total purchase consideration

Less fair value of identifiable net assets acquired

Provisional goodwill on consolidation

$000

725,600

725,600

 (595,489)

 130,111

The goodwill recognised is deductible for tax purposes. The purchase price accounting remains provisional at year end due to 
the size and complexity of the acquisition.

Assets and liabilities arising from this acquisition are as follows:

Trade and unbilled receivables1

Loan servicing advances

Customer relationships

Software 

Right-of-use assets

Property, plant and equipment 

Accruals

Contract liabilities – current2

Contract liabilities – non-current2

Lease liabilities

Provisions

Mortgage servicing related liabilities

Net assets

Purchase consideration:

Inflow/(outflow) of cash to acquire the entities, net of cash acquired:

Cash consideration

Net inflow/(outflow) of cash

Fair value
$000

30,840 

16,568

595,500

3,443

10,150

18,140

(8,327)

(16,127)

(40,347)

(9,989)

(2,992)

(1,370)

595,489

$000

(725,600)

(725,600)

1  The fair value of acquired trade receivables is $21.8 million. The gross contractual amount due is $23.6 million, with a loss allowance of $1.8 million 

recognised on acquisition. 

2  Deferred revenue.

87  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
(b) On 8 October 2021, Computershare acquired 100% of Worldwide Incorporators Ltd., a registered agent business based in 

Delaware, US. Total consideration was $1.0 million. This business combination is not material to the Group.

Details of the acquisition are as follows:

Cash consideration

Total purchase consideration

Less fair value of identifiable assets acquired

Provisional goodwill on consolidation

$000

 963 

 963 

(272)

 691 

The goodwill recognised is deductible for tax purposes.

(c) On 1 April 2022, Computershare acquired the assets of the aircraft leasing business of Wells Fargo. Cash consideration received 
was $3.7 million, which was equal to the net liabilities taken on by Computershare, leading to provisional goodwill of nil. This 
business combination is included in the Computershare Corporate Trust segment and is not material to the Group. 

Details of the acquisition are as follows:

Cash consideration received

Total consideration received

Less fair value of identifiable net liabilities acquired

Provisional goodwill on consolidation

$000

 3,744 

 3,744 

(3,744)

 - 

The acquisition method of accounting is used to account for all business combinations, regardless of whether equity instruments 
or other assets are acquired. The consideration transferred for the acquisition of a controlled entity comprises the fair value of 
the assets transferred, the liabilities incurred and the equity interests issued by the Group. The consideration transferred also 
includes the fair value of any contingent consideration arrangement and the fair value of any pre-existing equity interest in the 
controlled entity.

Acquisition-related costs are expensed as incurred. Identifiable assets acquired as well as liabilities and contingent liabilities 
assumed in a business combination are, with limited exceptions, measured initially at their fair values at the acquisition date. 
Within 12 months of completing the acquisition, identifiable intangible assets are valued and separately recognised in the statement 
of financial position. On an acquisition-by-acquisition basis, the Group recognises any non-controlling interest in the acquiree either 
at fair value or at the non-controlling interest’s proportionate share of the acquiree’s net identifiable assets. 

The excess of the consideration transferred, the amount of any non-controlling interest in the acquiree and the acquisition-date fair 
value of any previous equity interest in the acquiree over the fair value of the Group’s share of the net identifiable assets acquired 
is recorded as goodwill. If those amounts are less than the fair value of the net identifiable assets of the controlled entity acquired 
and the measurement of all amounts has been reviewed, the difference is recognised directly in profit or loss as a gain on bargain 
purchase. 

Contingent consideration is classified either as equity or a financial liability. Amounts classified as a financial liability are 
subsequently re-measured to fair value with changes in fair value recognised in profit or loss.

Key estimates and judgements
Acquisition accounting requires that management make estimates with regard to valuation of certain non-monetary assets and 
liabilities of the acquired entities. These estimates have particular impact in terms of valuation of intangible assets, contingent 
consideration liabilities and provisions. To the extent that these items are subject to determination during the initial 12 months 
after acquisition, the variation to estimated value will be adjusted through goodwill. To the extent that determination occurs 
after 12 months, any variation will impact profit or loss in the relevant period.

88

 
 
9. ASSETS AND LIABILITIES CLASSIFIED AS HELD FOR SALE

Computershare is currently engaged in a sales process for its UK mortgage services business, with the intention to sell the 
business. The sale is highly probable based on the current process and is expected to complete within the next 12 months. 
Therefore, the associated assets and liabilities are classified as held for sale at 30 June 2022. The investment in Milestone was 
classified as held for sale in June 2021.

Assets classified as held for sale

Cash and cash equivalents

Receivables

Intangibles

Goodwill

Current tax assets

Other assets

Right-of-use assets

Property, plant and equipment

Investment in associates

Total assets held for sale

Liabilities directly associated with assets classified as held for sale

Payables

Lease liabilities

Provisions

Deferred tax liabilities

Total liabilities held for sale

30 June
 2022 
$000

30 June
 2021 
$000

 29,948 

19,072

 11,871 

 10,484 

 49 

 3,838 

 2,587 

 914 

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 2,888

 78,763 

2,888 

13,992

5,783

3,943

179

23,897

 -  

 -  

 -  

 -  

 -  

89  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS10. INTANGIBLE ASSETS 

At 1 July 2021

Opening cost

Opening accumulated amortisation

Opening net book amount

Additions (net of adjustments and reclassifications)1

Disposals 

Amortisation charge2,5

Impairment charge

Currency translation difference

Other3

Closing net book amount

At 30 June 2022

Cost

Accumulated amortisation

Closing net book amount

At 1 July 2020

Opening cost

Opening accumulated amortisation

Opening net book amount

Additions (net of adjustments and reclassifications)1

Disposals 

Amortisation charge2,5

Currency translation difference

Closing net book amount

At 30 June 2021

Cost

Accumulated amortisation

Closing net book amount

Customer 
contracts 
and 
relationships
$000

Mortgage 
Servicing 
Rights
$000

Goodwill
$000

Other4
$000

Total
$000

1,912,347

773,218

1,139,593

105,732

3,930,890

 -  

(387,254)

(461,128)

(53,457)

(901,839)

1,912,347

130,801

385,964

595,500

678,465

251,032

52,275

3,029,051

3,443

980,776

-

(2,779)

(154,329)

 -  

(157,108)

 -  

(80,626)

(146,090)

(10,831)

(237,547)

(1,069)

(47,385)

(10,484)

 -  

(5,847)

(6,272)

 -  

-  

 -  

 -  

(1,069)

(1,789)

(55,021)

(5,599)

(22,355)

1,984,210

885,940

629,078

37,499

3,536,727

1,984,210

1,335,262

1,236,312

95,917

4,651,701

 -  

(449,322)

(607,234)

(58,418) (1,114,974)

1,984,210

885,940

629,078

37,499

3,536,727

1,857,127

747,195

1,034,131

100,374

3,738,827

 -  

(324,815)

(321,744)

(39,442)

(686,001)

1,857,127

422,380

4,421

6,387

712,387

166,778

60,932

3,052,826

1,609

179,195

-

-

(61,303)

 -  

(61,303)

 -  

(52,264)

(139,397)

(13,026)

(204,687)

50,799

9,461

 -  

2,760

63,020

1,912,347

385,964

678,465

52,275

3,029,051

1,912,347

773,218

1,139,593

105,732

3,930,890

 -  

(387,254)

(461,128)

(53,457)

(901,839)

1,912,347

385,964

678,465

52,275

3,029,051

1  Additions comprise recognition of intangible assets resulting from business combinations and direct purchases as well as adjustments and 

reclassifications made on finalisation of acquisition accounting.

2  Amortisation charge is included within direct services expense in the statement of comprehensive income.

3 

Includes $10.5 million goodwill and $11.9 million of other intangibles reclassified as held for sale as at 30 June 2022.

4  Other intangible assets include intellectual property, licences, software and brands.

5  The gross amount of mortgage servicing rights amortisation is partially offset in the statement of comprehensive income by the amortisation of the 

related mortgage servicing liabilities (note 3). 

Goodwill
Goodwill represents the excess of the cost of an acquisition over the fair value of the Group’s share of the net identifiable assets 
acquired. Goodwill is carried at cost less accumulated impairment losses and is tested for impairment annually or more frequently, 
if events or changes in circumstances indicate that it might be impaired. On disposal or termination of a previously acquired 
business, any associated goodwill is included in the determination of profit or loss on disposal. 

The acquired goodwill can be attributed to the expected future cash flows of the acquired businesses associated with the 
collective experience of management and staff and the synergies expected to be achieved as a result of full integration into the 
Computershare Group. Where acquisitions have been made during the period, the Group has 12 months from the acquisition date 
in which to finalise the accounting, including calculation of goodwill. Until finalisation of acquisition accounting within the 12-month 
period, provisional amounts are included in the consolidated results.

90

Acquired intangible assets
Acquired intangible assets have a finite useful life and are carried at fair value at the date of acquisition less accumulated 
amortisation and impairment losses. Amortisation is calculated using the straight line method to allocate value over their 
estimated useful lives, typically ranging from one to twenty years.

Mortgage servicing rights
Mortgage servicing rights acquired as part of business combinations are carried at their fair value at the date of acquisition 
less accumulated amortisation and impairment losses. Mortgage servicing rights acquired as part of ongoing operations are 
carried at cost less accumulated amortisation and impairment losses. Amortisation for all servicing rights is calculated using the 
straight line method over their estimated useful lives of eight years for the interest-sensitive portfolio and nine years for the non 
interest-sensitive portfolio.

Key estimates and judgements
The estimated useful life of mortgage servicing rights reflects management’s estimate of the average life of the underlying 
mortgages. The most significant factors impacting the useful life are US mortgage interest rates and the rate of the borrowers’ 
prepayments. The average life of mortgage servicing rights decreases where US interest rates are lower or borrower 
prepayments are higher than previously estimated, which would result in an increase in amortisation expense.

Software and research and development costs
All research-related costs are expensed as incurred. Software development costs are capitalised where they meet the recognition 
criteria for capitalisation, and are subsequently amortised using the straight line method to allocate their value over their 
estimated useful lives, typically ranging from eight to fifteen years. 

Costs incurred in configuring or customising software as a service (SaaS) arrangements can only be recognised as intangible 
assets if the implementation activities create an intangible asset that the entity controls and the intangible asset meets the 
recognition criteria. Those costs that do not result in intangible assets are expensed as incurred, unless they are paid to the 
suppliers of the SaaS arrangements to significantly customise the cloud-based software for the Group, in which case the costs are 
recorded as a prepayment for services and amortised over the expected renewable term of the arrangement.

Impairment of intangible assets with a finite useful life
Intangible assets with a finite useful life are tested for impairment whenever events or changes in circumstances indicate that the 
carrying amount may not be recoverable. An impairment loss is recognised for the amount by which the asset’s carrying amount 
exceeds its recoverable amount. As intangible assets do not generate independent cashflows, they are tested for impairment at the 
cash generating unit (CGU) level to which they belong.

Disposal of intangible assets
Gains and losses on disposals of intangible assets (including mortgage servicing rights) are determined by comparing proceeds 
with carrying amount. These are included in profit or loss.

11. IMPAIRMENT

Impairment test for goodwill
Goodwill is tested for impairment at least once a year, or more frequently if events or changes in circumstances indicate that the 
carrying amount may not be recoverable. Where required, impairment losses are recognised in profit or loss in the reporting period 
when the carrying amount exceeds recoverable amount. The recoverable amount is the higher of an asset’s fair value less costs to 
sell and value in use.

For the purpose of impairment testing, assets are grouped at the lowest levels for which there are largely independent cash 
inflows (cash generating units). Goodwill is allocated to cash generating units (CGUs), or groups of CGUs, expected to benefit 
from synergies of the business combination. Goodwill relating to the newly acquired CCT business has been allocated to its own 
operating segment and is tested separately to the legacy Corporate Trust business.

91  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSThe carrying amount of goodwill is allocated to the following groups of CGU’s constituting most of the Group’s operating segments:

Class Actions and Bankruptcy

Communication Services and Utilities 

Computershare Corporate Trust

Employee Share Plans

Issuer Services

Legacy Corporate Trust

Mortgage Services and Property Rental Services

Voucher Services

30 June 2022
$000

30 June 2021
$000

89,959

115,781

130,466

383,678

90,114

121,103

-

398,619

1,028,663

1,045,679

76,260

149,427*

9,976

78,897

165,435

12,500

1,984,210

1,912,347

* Excludes $10.5 million of goodwill related to the UK Mortgage Servicing business which is classified as held for sale as at 30 June 2022.

When testing for impairment, the carrying amount of each group of CGUs is compared with its recoverable amount. The recoverable 
amount is determined based on a value-in-use calculation for each group of CGUs to which goodwill has been allocated. The 
value-in-use calculation uses the discounted cash flow methodology for each CGU typically based upon five years of cash flow 
projections plus a terminal value. In a limited number of cases, the CGU cash flow projections are for a period longer than five years 
to account for the nature of the cash flows and specific circumstances (e.g, CGUs in a wind-down mode). 

Voucher Services 
The UK Voucher Services business is expected to cease cash flow generation in the future. During the year, an impairment charge 
of $1.1 million was booked against goodwill, calculated as the difference between the value in use and the carrying amount of 
the business. This charge is included under direct services in the statement of comprehensive income. As the Voucher Services 
portfolio continues to run off, it is expected that the remaining goodwill associated with this business of $10.0 million will be written 
off over the coming years. 

Key estimates and judgements
Key assumptions used in the value-in-use calculations are described below for each group of CGUs with allocated goodwill. 
As there are a number of CGUs in most of the operating segments, presented below are weighted averages of the assumptions 
applied to individual CGUs. 

Five-year post-tax cash flow projections are based on 
approved budgets covering a one-year period, with 
subsequent periods based on the Group’s expectations 
of growth excluding the impact of possible future 
acquisitions, business improvement and restructuring. 
Cash flows also include margin income projections, which 
reflect expectations regarding future client balances and 
interest rates.

The earnings growth rates applied beyond the initial five-year 
period are as follows:

In performing the value-in-use calculations for each CGU, 
the Group has applied post-tax discount rates to discount the 
forecast future attributable post-tax cash flows. The discount 
rates used reflect the risks specific to each CGU. 

The equivalent pre-tax discount rates are as follows:

Class Actions and Bankruptcy

Communication Services and Utilities 

Legacy Corporate Trust

Employee Share Plans

Issuer Services

Computershare Corporate Trust

Mortgage Services and Property  
Rental Services

2022

2.0%

2.1%

2.0%

1.9%

2.0%

2.0%

2.0%

2021

2.0% Class Actions and Bankruptcy

2.0% Communication Services and Utilities 

2.0% Legacy Corporate Trust

1.9% Employee Share Plans

2.1% Issuer Services

n/a Computershare Corporate Trust

2.0% Mortgage Services and Property 

Rental Services

2022

9.2%

9.8%

9.5%

8.9%

9.5%

9.1%

9.0%

2021

8.7%

9.3%

8.7%

8.4%

8.8%

n/a

8.5%

Voucher Services1

n/a

n/a Voucher Services

22.3%

24.0%

1  There is no terminal value for Voucher Services as the business is in wind-down mode.

Impact of reasonably possible changes in key assumptions
As impairment testing is based on assumptions and judgements, the Group has considered sensitivity of the impairment test 
results to changes in key assumptions, specifically the terminal growth rates and discount rates noted above. For all groups of 
CGUs, the recoverable amount exceeds the carrying amount when testing for reasonably possible changes in key assumptions.

92

12. HEDGE ACCOUNTING

The Group applies hedge accounting as follows:

Fair value hedge

Cash flow hedge

Nature of hedge

The hedge of fair value risk of 
a financial liability. 

The hedge of a highly probable forecast transaction.

Hedge of net investment in 
foreign operations

The hedge of changes in the
consolidated entity’s foreign 
denominated net assets 
due to changes in foreign 
currency rates.

Hedged risk

Interest rate risk

Interest rate risk

Foreign exchange risk

Foreign exchange risk

Hedged item 

Fixed interest rate US 
Private Placement issues, 
Euro Medium Term Notes, 
Australian Medium Term 
Notes.

Highly probable interest cash 
flows from which margin 
income is derived.

Highly probable cash flows 
associated with foreign 
currency denominated debt. 

Foreign operations

Hedging 
instruments

Interest rate swaps, cross 
currency interest rate swaps

Interest rate swaps

Cross currency swaps

Cross currency swaps, foreign 
currency denominated 
issued debt

Designation and
documentation

At the inception of the transaction, the Group documents its risk management objective and strategy for the hedge, hedging 
instrument, hedged item, hedged risk and how the hedge relationship will meet the hedge effectiveness requirements.

Hedge
effectiveness
method

Accounting
treatment for
the hedging
instrument

Accounting
treatment
for the
hedged item

Accounting
treatment
for hedge
ineffectiveness

Hedge effectiveness is determined at the inception of the hedge relationship, and through periodic prospective effectiveness 
assessments to ensure that an economic relationship exists between the hedged item and hedging instrument. 
The assessment is based on:
>  existence of an economic relationship between the hedged item and the hedging instrument;
> 
> 

the effect of credit risk not dominating the changes in value of either the hedged item or the hedging instrument;
the hedge ratio being reflective of the Group’s risk management approach.

Fair value through the income 
statement.

Carrying value adjusted 
for changes in fair value 
attributable to the hedged 
risk; fair value through the 
income statement.

Fair value through the cash 
flow hedge reserve and then 
recognised in the income 
statement at the time at 
which the hedged item affects 
the income statement for the 
hedged risk.

Fair value through the cash 
flow hedge reserve and then 
recognised in the income 
statement at the time at 
which the hedged item affects 
the income statement for the 
hedged risk. 

Accounted for under other 
accounting standards 
(revenue).

Accounted for under other 
accounting standards (foreign 
exchange).

Fair value through the foreign 
currency translation reserve 
and recognised in the income 
statement at the time at 
which there is a disposal of 
the hedged foreign operation.

Foreign exchange gains and 
losses are recognised in the 
Group’s foreign currency 
translation reserve.

Recognised in the income 
statement to the extent that 
changes in fair value of the 
hedged item attributable to 
the hedged risk are not offset 
by changes in fair value of the 
hedging instrument.

Recognised in the income 
statement to the extent to 
which changes in fair value 
of the hedging instrument 
exceed, in absolute terms, the 
change in the fair value of the 
hedged item.

Recognised in the income 
statement to the extent to 
which changes in fair value 
of the hedging instrument 
exceed, in absolute terms, the 
change in the fair value of the 
hedged item.

Recognised in the income 
statement to the extent to 
which changes in fair value 
of the hedging instrument 
exceed, in absolute terms, the 
change in the fair value of the 
hedged item.

Accounting
treatment if
the hedge
relationship is
discontinued

Where the hedged item still 
exists, adjustments to the 
hedged item are amortised to 
the income statement on an 
effective interest rate basis.

The gain or loss remains 
recognised in the foreign 
currency translation reserve 
until such time as the foreign 
operation is partially disposed 
of or sold. 

The gain or loss remains in 
the cash flow hedge reserve 
to the extent that the hedged 
cash flows are still expected to 
take place and subsequently 
recognised in the income 
statement at the time at 
which the hedged item affects 
the income statement for the 
hedged risk. 
Where the hedged cash flows 
are no longer expected to take 
place, the gain or loss in the 
cash flow hedge reserve is 
recognised immediately in the 
income statement.

The gain or loss remains in 
the cash flow hedge reserve 
to the extent that the hedged 
cash flows are still expected to 
take place and subsequently 
recognised in the income 
statement at the time at 
which the hedged item affects 
the income statement for the 
hedged risk. 
Where the hedged cash flows 
are no longer expected to take 
place, the gain or loss in the 
cash flow hedge reserve is 
recognised immediately in the 
income statement.

Hedge ratio

The hedge ratio is reflective of the Group’s risk management objectives.

The notional of the interest 
rate swap is allocated to the 
hedged item on a one-for-one 
basis.

The notional of the interest 
rate swap is allocated to 
hedged item on a one-for-one 
basis.

The notional amount of the 
cross currency swap equals 
the notional amount of the 
hedged item.

Foreign currency borrowings 
and swaps are allocated to 
the net investments in foreign 
operations on a one-for-one 
basis.

93  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSHedging instruments  
The following table details the hedging instruments, nature of hedged risks, as well as the notional and the carrying amount of 
derivative financial instruments and, in the case of net investment hedges, the notional of foreign denominated debt issued, for 
each type of hedge relationship. The maturity profile for the hedging instruments’ notional amounts is reported based on their 
contractual maturity. Designated cross-currency swaps for foreign exchange risk are included as a single notional amount per 
derivative. 

Hedging 
Instrument

Risk

Notional

Carrying 
amount

2022

Assets

Cash flow hedges

Interest rate swaps

Interest 

Net investment hedges Cross currency swaps Foreign exchange

Liabilities

Cash flow hedges

Interest rate swaps

Interest 

Cash flow and fair 
value hedges

Cross currency 
interest rate swaps

Foreign exchange/ 
interest 

Fair value hedges

Interest rate swaps

Interest 

Net investment hedges Cross currency swaps Foreign exchange

Net investment hedges Borrowings

Foreign exchange

2021

Assets

Cash flow hedges

Interest rate swaps

Interest 

Net investment hedges Cross currency swaps Foreign exchange

Liabilities

Cash flow hedges

Interest rate swaps

Interest 

Cash flow and fair 
value hedges

Cross currency 
interest rate swaps

Foreign exchange/ 
interest 

Fair value hedges

Interest rate swaps

Interest 

Net investment hedges Cross currency swaps Foreign exchange

Net investment hedges Borrowings

Foreign exchange

Less than 
3 months 
$000s

3 to 12 
months
$000s

1 to 5 
years
$000s

Over 5 
years
$000s

Total 
$000’s

Total 
$000s

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

300,000

450,000

750,000

78,337

-

-

78,337

4,948

414

-

-

-

325,708

300,000

625,708

9,310

-

728,725

728,725

140,292

420,000

747,290 1,167,290

81,229

366,607

-

45,000

362,000

-

22,540

298,608

-

-

-

170,700

-

-

-

-

-

-

-

-

-

-

-

-

-

366,607

5,135

407,000

407,000

22,540

298,608

-

-

319

13

-

-

350,000

350,000

1,314

-

-

170,700

-

218

-

Hedging instrument executed rates
The following table shows the executed rates for the hedging instruments that have been designated in cash flow hedges and net 
investment hedges that are in place at balance date. 

2022

Cash flow hedges

Hedging 
instruments

Interest rate swaps

Currency/
Currency pair

AUD

USD

Net investment hedges

Cross currency swaps

EUR/AUD

2021

Cash flow hedges

Net investment hedges

CHF/AUD

Interest rate swaps

AUD

Cross currency swaps

EUR/AUD

CHF/AUD

Weighted average 
hedged rate

1.46%

2.85%

0.6557

0.6643

0.95%

0.6328

0.6935

Hedge ineffectiveness
Hedge ineffectiveness, in the case of a fair value hedge, is the extent to which the changes in the fair value of the hedging 
instrument differ to that of the hedged item, and in the case of cash flow and net investment hedge relationships, the extent to 
which the change in the hedging instrument exceeds that of the hedged item. Sources of hedge ineffectiveness primarily arise from 
changes in credit risk of the counterparties, breakdown in correlation or impact of the basis spread between short-term interest 
rates in the same currency changes in market premiums and differences in reset dates, risk and discount rates between the hedged 
item (possibly represented by a hypothetical derivative) and hedging instrument. The effects of the forthcoming IBOR reforms, as 
outlined below, may also result in hedge ineffectiveness.

94

 
The following table reflects the hedge ineffectiveness during the period, as reported in direct services in the statement of 
comprehensive income:

Hedging 
instruments

Risk

Gains/(losses)
on hedging
instruments
$000’s

Gains/(losses)
on hedged items
attributable to 
the hedged risk
$000’s

Hedge
ineffectiveness
recognised in the
income statement
$000’s

2022

Cash flow hedges

Interest rate swaps

Interest 

 (4,563)

 4,549 

Cash flow hedges

Fair value hedges

Cross currency  
interest rate swaps

Cross currency  
interest rate swaps

Foreign exchange 

Interest 

Fair value hedges

Interest rate swaps

Interest 

Net investment hedges Cross currency swaps

Foreign exchange

2021

Cash flow hedges

Interest rate swaps

Interest 

Cash flow hedges

Cross currency swaps

Foreign exchange

Cash flow hedges

Fair value hedges

Cross currency  
interest rate swaps

Cross currency  
interest rate swaps

Foreign exchange 

Interest 

 (94,402)

94,401

(45,890)

 (80,470)

 (17,913)

 (117)

 (9,350)

-

-

46,896

 80,154 

 17,862 

 127 

 9,350 

-

-

 (14)

(1)

1,006

 (316)

 (51)

 10 

 -  

-

-

Fair value hedges

Interest rate swaps

Interest 

Net investment hedges Cross currency swaps

Foreign exchange

 (1,314)

 9,082 

 (1,000)

 (9,082)

 (2,314)

 -  

Effect of IBOR reform
The Group has adopted amendments to IFRS 9, IAS 39, IFRS 7 and IFRS 16 Interest Rate Benchmark Reform – Phase 2. The ‘Phase 2’ 
amendments address issues arising during interest rate benchmark reform, including specifying when the ‘Phase 1’ amendments will 
cease to apply, when hedge designations and documentation should be updated, and when hedges of the alternative benchmark rate 
as the hedged risk are permitted.

The Group has applied the hedge accounting reliefs provided by ‘Phase 2’ of the amendments related to hedge designation. When 
the ‘Phase 1’ hedge accounting reliefs cease to apply, the Group will amend its hedge designation to reflect one or more of the 
following changes:

(a) designating an alternative benchmark rate as a hedged risk;  

(b) amending the description of the hedged item, including the description of the designated portion of the cash flows or fair value 

being hedged; or 

(c) amending the description of the hedging instrument. The Group will update its hedge documentation to reflect this change in 

designation by the end of the reporting period in which the changes are made. These amendments to the hedge documentation 
do not require the Group to discontinue its hedge relationships. 

The Group has not made any amendments to its hedge documentation in the reporting period relating to IBOR reform. The ‘Phase 1’ 
amendments continue to provide temporary relief from applying specific hedge accounting requirements to USD LIBOR hedging 
relationships. The following hedging instruments referencing USD LIBOR are yet to transition to SOFR (Secured Overnight Financing 
Rate) at 30 June 2022:

Hedging instrument

Interest rate swaps

Cross currency interest rate swaps

Notional 
amount
$000

Carrying amount
Liability
$000

1,167,290

373,595

81,229

80,453

95  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS13. FINANCIAL RISK MANAGEMENT

Financial risk management objectives
The Group’s activities expose it to a variety of financial risks: market risk (including foreign exchange risk and interest rate risk), 
liquidity risk and credit risk. The Group’s overall financial risk management is carried out by a central treasury department 
(Group Treasury) under policies approved by the Board. The Board provides guidance for overall risk management, as well as 
policies covering specific areas such as currency risk management, interest rate risk management, counterparty risk management 
and the use of derivative financial instruments. Derivative financial instruments are used to manage specifically identified interest 
rate and foreign currency risks. 

The Group Treasury function provides services to the business. It also monitors and manages the financial risks relating to the 
operations of the Group. Group Treasury identifies, evaluates and hedges financial risks in close cooperation with the regional 
treasury centres as permitted under policy and reports regularly to the Board. 

Capital risk management objectives 
The primary objective of the Group’s capital management is to ensure that it minimises the working capital funding requirements 
through effective controls in order to support its businesses and maximise shareholder value.

A key financial ratio for the Group is net financial indebtedness to management adjusted earnings before interest, tax, depreciation 
and amortisation (management adjusted EBITDA). Net debt is calculated as borrowings less cash and cash equivalents. EBITDA is 
reported based on the currently applicable accounting standards, including AASB 16 Leases.

Borrowings

Cash and cash equivalents1

Net debt

Management adjusted EBITDA 

Net debt to Management adjusted EBITDA

Net debt to Management adjusted EBITDA (excluding mortgage servicing debt) 2,3

1  2022 includes $29.9 million cash presented in assets classified as held for sale.

2  Excludes mortgage servicing debt of $191.3 million (2021: $219.5 million).

2022
$000

2021
$000

2,402,351

1,709,986

(1,030,765)

(816,810)

1,371,586

720,238

1.90

1.64

893,176

628,234

1.42

1.07

3  The 2021 ratio of 1.07x includes the proceeds of rights issue which were utilised on the CCT acquisition in 1H22.

The Group manages its capital structure and makes adjustments to it in line with changes in economic conditions. To achieve its 
target capital structure, the Group may adjust the dividend payment to shareholders, conduct share buy-backs or issue new shares. 

Computershare has a target neutral gearing level such that net debt to EBITDA is between 1.75x - 2.25x excluding the non-recourse 
SLS advance facility debt, with flexibility to temporarily go above this range to take advantage of compelling investment 
opportunities. Computershare will consider capital management initiatives to maintain leverage within this target band. 

Financial risk factors 
The key financial risk factors that arise from the Group’s activities are outlined below. 

(a) Interest rate risk 
Interest rate risk arises from the possibility that changes in interest rates will affect future cash flows or fair values of financial 
instruments. The consolidated entity is exposed to interest rate risk through its primary financial assets and liabilities and as a 
result of maintaining agent and escrow agent bank accounts on behalf of clients. Given the nature of the client balances, neither 
the funds nor an offsetting liability are included in the Group’s financial statements. Average client balances during the year 
approximated $33.6 billion (2021: $18.8 billion) and in relation to these balances, the consolidated entity has in place interest rate 
derivatives with a total notional value of $1.4 billion as at 30 June 2022 (2021: $22.5 million). Average client balances increased by 
$12.2 billion compared to the prior year due to the CCT acquisition.

Hedging strategy

i) Fixed rate debt

Where fixed rate debt is issued, the Group may enter interest rate derivatives to manage the change in fair value of fixed rate debt 
obligations, arising from changes in variable interest rates. At 30 June 2022, interest rate derivatives with a total notional value of 
$1.5 billion (2021: $350.0 million) hedging the fair value of fixed rated debt obligations were outstanding.

96

ii) Margin income

Interest rate risk is managed in accordance with Board approved policy, which sets out minimum/maximum thresholds with respect 
to currency and maturities of margin income balances. Floating rate debt is considered a natural hedge against margin income 
balances and forms part of the hedge allocation required to meet policy guidelines. The Group also uses interest rate swaps 
designated as cash flow hedges to manage the variability of cash flows attributable to changes in interest rates associated with 
highly probable interest earned on client balances (margin income). 

At 30 June 2022, $1.4 billion notional value of interest rate swaps designated as a cash flow hedge of margin income were 
outstanding (2021: $22.5 million). 

Interest rate sensitivity

The table below provides an indication of sensitivity of the Group’s profit before tax and other components of equity to movements 
in interest rates with all other variables held constant.

Movement in basis points

Sensitivity of profit before tax

Australian dollar

United States dollar

Canadian dollar

Great British pound

Euro 

Swiss Franc

Hong Kong dollar

Other

Total

Sensitivity of other components of equity

Australian dollar 

United States dollar

2022
$000

2021
$000

+100

-100

+50

-50

4,647

(4,647)

2,812

(2,812)

(191)

87

2,583

(2,583)

(2,224)

(545)

(3,302)

489

201

2,224

545

3,302

(489)

(201)

1,658

(1,762)

256

895

(1,541)

(303)

(1,561)

274

96

928

(256)

(895)

1,541

303

1,561

(274)

(96)

(928)

(2,216)

2,212

(84,413)

91,892

(382)

-

390

-

The sensitivity of profit before tax is the effect of assumed reasonably possible changes in interest rates for one year, based on the 
on-balance sheet floating rate financial assets and liabilities as at 30 June 2022. Other components of equity change as a result of 
an increase/decrease in the fair value of cash flow hedges. The total sensitivity analysis is based on the assumption that there are 
parallel shifts in the yield curve. 

The above sensitivity calculation includes the impact of changes in interest rates on the fair value of recognised derivatives 
but excludes the impact on interest income derived from certain client balances. Client balances have been excluded from the 
sensitivity analysis where they are not reflected in the Group’s consolidated statement of financial position. Interest income is 
earned on these balances at various fixed and floating interest rates. In a rising interest rate environment, client balances that earn 
interest income will result in an increase to profit, while in a falling interest rate environment, client balances that earn interest 
income will result in a decrease to profit. 

Total margin income generated on client balances for the year was $187.1 million (2021: $107.0 million), reflecting a yield of 0.56% 
(2021: 0.57%) on average client balances. If the Group was able to achieve an additional yield of 0.50% on the total average 
balances of $33.6 billion held during the reporting period, the Group’s profit before tax would have increased by $168.0 million 
(-0.50%: $168.0 million decrease).

(b) Foreign exchange risk
Foreign exchange risk arises from future commercial transactions and recognised assets and liabilities denominated in a currency 
that is not the relevant entity’s functional currency. 

Entities within the Group typically enter into external transactions and recognise external assets and liabilities that are 
denominated in their functional currency. Whilst a number of entities within the Group hold bank account balances in a currency 
which is not their local functional currency, these balances do not expose the Group to significant foreign exchange risk.

Foreign currency translation risk also arises from net investments in foreign operations held in Europe, Canada, South Africa 
and Asia Pacific. Accordingly, the Group’s financial position can be affected significantly by movements in the relevant currency 
exchange rate when translating into the consolidated entity’s presentation currency, the United States dollar. 

Hedging strategy

The risk of changes in the net investments in foreign operations as a result of movements in foreign exchange rates is hedged 
through a combination of foreign denominated borrowings and cross-currency swaps, in currencies that match the currencies of 
the Group’s foreign operations. 

97  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSExchange rate sensitivity

The following table illustrates the sensitivity of the Group’s net assets (after hedging), with all other variables held constant, to 
movements in the United States dollar against foreign currencies as at 30 June 2022. The currencies with largest impact on the 
sensitivity analysis are Canadian dollar, Australian dollar, Great British pound and Swiss Franc. 

Movement in exchange rates %

Sensitivity of other components of equity

Canadian dollar

Australian dollar

Great British pound

Swiss Franc

2022
$000

2021
$000

+10%

-10%

+10%

-10%

(40,467)

(65,820)

40,467

65,820

(37,180)

(77,813)

37,180

77,813

22,371

(22,371)

25,063

(25,063)

(4,390)

4,390

(12,010)

12,010

(c) Credit risk 
Credit exposure represents the extent of credit related losses that the consolidated entity may be subject to on amounts to be 
received from financial assets, which include receivables, loan servicing advances, cash and cash equivalents and other financial 
instruments. The consolidated entity, while exposed to credit related losses in the event of non-payment by clients, does not 
expect any significant clients to fail to meet their obligations. The Group’s trading terms do not generally include the requirement 
for customers to provide collateral as security for financial assets and consequently, the consolidated entity does not hold any 
collateral as security. Whilst collateral is not held as security for loan servicing advances, as outlined in note 17, loan servicing 
advances receive priority over any other liability from the proceeds from the liquidation of the property.

The consolidated entity’s exposure to credit risk is as indicated by the carrying amounts of its financial assets. Concentrations of 
credit risk exist when clients have similar economic characteristics that would cause their ability to meet contractual obligations to 
be similarly affected by changes in economic or other conditions. The consolidated entity’s concentration of credit risk is minimised 
due to transactions with a large number of clients in various countries and industries. Issuer services and plans services transacts 
with various listed companies across a number of countries. The consolidated entity does not have a significant exposure to any 
individual client. 

Transactions involving derivative financial instruments are with counterparties with whom the Group has signed International 
Swaps and Derivatives Association (ISDA) agreements and who maintain sound credit arrangements. To supplement credit ratings 
of counterparties the Group has a Board approved policy on managing client balance exposure and derivative instrument exposure.

(d) Liquidity Risk
Liquidity risk management implies maintaining sufficient cash and the availability of funding. The Group has staggered its various 
debt maturities to reduce re-financing risk. Whilst impacted by acquisitions from time to time, the Group maintains sufficient cash 
balances and committed credit facilities to meet ongoing commitments. 

Maturity information for the Group’s debt facility is as follows:

Maturity profile (in the 12 months ending)

June 2023

June 2024

June 2025

June 2026

June 2027

June 2028

June 2029

June 2030

June 2031

June 2032

Total

Debt facilities 
utilised 
$million

Committed 
debt facilities 
$million

559.7

599.3

-

200.0

-

206.5

350.0

-

-

855.0

810.0

-

200.0

-

206.5

350.0

-

-

522.3

2,437.8

522.3

2,943.8

98

Maturities of financial liabilities
The table below breaks down the Group’s financial liabilities into relevant maturity groupings.

The amounts disclosed in the table are the contractual undiscounted cash flows. For interest rate swaps, the cash flows have been 
estimated using the forward interest rates applicable at the end of the reporting period.

Contractual maturities of financial liabilities

As at 30 June 2022

Non-derivatives

Trade payables

Other payables

Borrowings

Lease liabilities (undiscounted)

Total non-derivatives

Derivatives

Net Settled (interest rate swaps)

Gross settled (cross currency swaps)

  – (Inflow)

  – Outflow

Total derivatives

As at 30 June 2021

Non-derivatives

Trade payables

Other payables

Borrowings

Lease liabilities (undiscounted)

Total non-derivatives

Derivatives

Net Settled (interest rate swaps)

Gross settled (cross currency swaps)

  – (Inflow)

  – Outflow

Total derivatives

Less than 
1 year
$000

Between 
1-5 years
$000

More than 
5 years
$000

Total 
contractual 
cash flows
$000

4,324

539,345

636,787

-

38,899

-

-

4,324

578,244

954,630

1,134,240

2,725,657

50,496

113,968

78,498

242,962

1,230,952

1,107,497

1,212,738

3,551,187

17,486

60,782

28,694

106,962

(470,561)

(49,457)

(761,413) (1,281,431)

477,349

24,274

118,560

129,885

890,046

1,485,955

157,327

311,486

19,889

471,871

491,919

57,671

-

3,061

960,497

137,960

-

-

19,889

474,932

388,150

1,840,566

99,090

294,721

1,041,350

1,101,518

487,240

2,630,108

3,246

(530)

(2,710)

6

(473,725)

470,879

-

-

-

-

(473,725)

470,879

400

(530)

(2,710)

(2,840)

(e) Fair value measurements
The fair value of financial assets and liabilities must be estimated for recognition and measurement or for disclosure purposes. 
The measurement hierarchy used is as follows: 

Level 1: The fair value of financial instruments traded in active markets is based on quoted market prices at the end of the 
reporting period for identical assets and liabilities. The quoted market price used for financial assets held by the Group is the 
current bid price. These instruments are included in level 1.

Level 2: The fair value of financial instruments that are not traded in an active market is determined using valuation techniques 
which maximise the use of observable market data and rely as little as possible on entity-specific estimates. The Group uses a 
variety of methods and makes assumptions that are based on market conditions existing at the end of each reporting period. 
This includes inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly 
(as prices) or indirectly (derived from prices). If all significant inputs required to fair value an instrument are observable, the 
instrument is included in level 2. Such instruments include derivative financial instruments and the portion of borrowings included 
in the fair value hedge.

99  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSSpecific valuation techniques used to value financial instruments are as follows:

 > Quoted market prices or dealer quotes are used for similar instruments.

 > The fair value of interest rate swaps is calculated as the present value of the estimated future cash flows based on observable 

yield curves.

 > The fair value of forward foreign exchange contracts is determined using forward exchange rates at the balance sheet date.

 > The fair value of cross currency swaps is a combination of the fair value of forward foreign exchange contracts determined 

using forward exchange rates at the balance sheet date (for the final principal exchange) and the use of quoted market prices or 
dealer quotes for similar instruments (for the basis valuation).

 > The fair value of interest rate swaptions is calculated using the Black-Scholes formula and quoted market prices.

Level 3: Valuation methodology of the asset or liability uses inputs that are not based on observable market data (unobservable 
inputs). This is the case of investments in unconsolidated structured entities (refer to note 14), which are included in the financial 
assets at fair value and deferred consideration (note 25) arising from business combinations. 

The amount of contingent consideration recognised on business combinations is typically referenced to revenue or EBITDA 
targets. The Group estimates the fair value of the expected future payments based on the terms of each earn-out agreement and 
management’s knowledge of the business taking into account the likely impact of the current economic environment. Contingent 
consideration amounts are re-measured every reporting period based on most recent projections. Gains or losses arising from 
changes in fair value are recognised in profit or loss in the period in which they arise. 

The fair value of the investment in structured entities is determined by reference to the interest in net assets of these entities, 
which approximate their fair values. As profits are realised and dividends are paid to investors, the net assets of these entities 
decrease and so does the fair value of the Group’s investment.

The following tables present the Group’s financial assets and liabilities measured and recognised at fair value at 30 June 2022. 
The comparative figures are also presented below. 

As at 30 June 2022

Assets

Financial assets at fair value through profit or loss

Total assets

Liabilities

Financial liabilities at fair value through profit or loss

Deferred consideration

Total liabilities

As at 30 June 2021

Assets

Financial assets at fair value through profit or loss

Total assets

Liabilities

Financial liabilities at fair value through profit or loss

Deferred consideration

Total liabilities

Level 1
$000

Level 2
$000

Level 3
$000

Total
$000

 32,817 

 32,817 

 5,410 

 5,410 

31,768

31,768

69,995

69,995

-

 235,966 

 -  

 235,966 

 -  

 -  

 1,626 

 1,626 

-

 235,966 

 1,626 

 237,592 

9,162

9,162

 832 

 32,756 

832

 32,756 

42,750

42,750

-

 -  

-

 1,532 

 -  

1,532

 -  

 10,716 

10,716

 1,532 

 10,716 

 12,248 

The following table presents the changes in level 3 items for the periods ended 30 June 2022 and 30 June 2021:

Opening balance at 1 July

Payments

Additions

Return of capital

Gains/(losses) recognised in profit or loss

Currency translation difference

Closing balance at 30 June

Financial assets at fair 
value through profit or loss

Deferred 
consideration liability

2022
$000

2021
$000

2022
$000

2021
$000

32,756

38,065

(10,716)

(17,581)

-

4,829

(5,817)

-

-

-

-

(4,145)

(1,164)

7,983

8,873

-

-

-

-

-

-

-

1,107

(2,008)

31,768

32,756

(1,626)

(10,716)

100

Fair value of financial assets and liabilities

The carrying amounts of cash and cash equivalents, receivables, loan servicing advances, payables, non-interest bearing liabilities, 
lease liabilities and loans approximate their fair values for the Group except for:

 >

 >

 >

the USD Senior Notes of $787.5 million (2021: $1,069.0 million), where the fair value based on level 2 valuation techniques was 
$728.1 million as at 30 June 2022 (2021: $1,065.8 million);

the Euro Medium Term Notes of $490.0 million, where the fair value based on level 2 valuation techniques was $457.0 million 
as at 30 June 2022 (2021: $nil);

the AUD Medium Term Notes of $186.9 million, where the fair value based on level 2 valuation techniques was $188.1 million 
as at 30 June 2022 (2021: $nil).

14. FINANCIAL ASSETS AND LIABILITIES AT FAIR VALUE THROUGH PROFIT OR LOSS

The Group classifies the following financial assets at fair value through profit or loss:

 > debt securities that do not qualify for measurement at either amortised cost or fair value through other comprehensive income;

 > derivatives, which are mandatorily measured at fair value through profit or loss;

 > equity investments for which the entity has not elected to recognise fair value gains and losses through other comprehensive 

income; and

 >

investments in structured entities.

At initial recognition, the Group measures a financial asset at its fair value plus, in the case of a financial asset not at fair value 
through profit or loss (FVPL), transaction costs that are directly attributable to the acquisition of the financial asset. Gains or losses 
from subsequent re-measurement to fair value at each balance date are recognised in profit or loss.

Financial assets

Current

Debt securities

Derivative assets (b)

Equity securities

Non-current

Investment in structured entities (a)

Derivative assets (b)

Equity securities

Financial liabilities

Current

Derivative liabilities (b)

Non-current

Derivative liabilities (b)

2022
$000

2021
$000

 7,666 

 7,954 

 462 

 60 

 513 

 73 

 8,188 

 8,540 

 26,280 

 30,257 

 4,948 

 319 

 30,579 

 3,634 

 61,807 

 34,210 

 5,135 

 5,135 

 218 

 218 

 230,831 

 1,314 

 230,831 

 1,314 

(a) Investment in structured entities
Non-current financial assets include $26.3 million of investments in unconsolidated structured entities (2021: $30.3 million). 
An overseas subsidiary of the Group occasionally sells economic benefits and obligations associated with mortgage servicing rights 
to unconsolidated structured entities while retaining a 20% interest in these entities. An unaffiliated third party, which owns 80% 
of the structured entities as asset manager, provides investment opportunities to investors and is considered a sponsor of these 
entities. The overseas subsidiary of the Group continues to service the loans associated with the mortgage servicing rights sold to 
the structured entities and receives compensation for providing such services.

The structured entities are designed to hold assets that will generate cash flows for their investors. The acquisition of these 
assets is fully funded at inception and future financial support is not expected to be required. As there is no obligation to provide 
further funding, the exposure to loss from the Group’s interest in the structured entities is limited to the carrying amount of 
the investment.

101  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS(b) Derivative financial instruments
The Group uses derivative financial instruments to manage specifically identified interest rate and foreign currency risks. 
Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently re-measured 
to their fair value at each balance date. The method of recognising the resulting gain or loss depends on whether the derivative 
is designated as a hedging instrument, and if so, the nature of the item being hedged. The Group designates certain financial 
instruments, including derivatives, as either hedges of net investments in a foreign operation; hedges of firm commitments or 
highly probable forecast transactions (cash flow hedges); or fair value hedges. Refer to note 12 for further information on the 
Group’s hedging instruments.

Derivative assets

Current

Non-current

Derivative assets – current and non-current

Fair values of interest rate derivatives designated as cash flow hedges

Fair values of cross currency derivatives designated as hedge of net investment

Fair value of derivatives for which hedge accounting has not been applied

Total derivative assets

Derivative liabilities

Current

Non-current

Derivative liabilities – current and non-current

Fair values of interest rate derivatives designated as fair value hedges

Fair values of interest rate derivatives designated as cash flow hedges

Fair values of cross currency derivatives designated as hedge of net investment

Fair values of cross currency derivatives designated as cash flow and fair value hedges

Total derivative liabilities

2022
$000

462

4,948

5,410

4,948

414

48

5,410

5,135

230,831

235,966

81,229

9,310

5,135

140,292

235,966

2021
$000

513

319

832

319

13

500

832

218

1,314

1,532

1,314

-

218

-

1,532

Key estimates and judgements
The fair value of financial instruments that are not traded in an active market (for example, derivative financial instruments) is 
determined using valuation techniques. The Group uses its judgement to select a variety of methods and makes assumptions 
that are based on market conditions existing as at each reporting date. The fair value of both cross-currency and interest rate 
derivatives is calculated as the present value of the estimated future cash flows. For more information on valuation methods 
utilised please refer to note 13(e). 

102

15. BORROWINGS

Borrowings are initially recognised at fair value and are subsequently measured at amortised cost unless designated in a fair value 
hedge relationship. Any difference between the proceeds (net of transaction costs) and the redemption amount is recognised in 
profit or loss over the borrowing period using the effective interest method. Borrowings are classified as current liabilities unless 
the Group has a legal right to defer settlement of the liability for at least 12 months after the balance sheet date.

Current

Bank loans (SLS non-recourse advance facility) (a)

Revolving syndicated bank facilities (b)

Other bank loans (c)

USD Senior Notes (d)

Non-current

Bank loans (SLS non-recourse advance facility) (a)

Revolving syndicated bank facilities (b)

USD Senior Notes (d)

Euro Medium Term Notes (EMTN) (e)

Australian Medium Term Notes (AMTN) (f)

2022
$000

2021
$000

171,687

385,348

2,296

-

559,331

17,332

361,191

787,546

490,023

186,928

99,465

-

2,911

220,000

322,376

117,000

421,648

848,962

-

-

1,843,020

1,387,610

(a) The borrowings of the overseas subsidiary engaged in mortgage servicing activities are secured against the loan servicing 

advances without recourse to the Group. 

(b) The consolidated entity maintains revolving syndicated facilities. The first facility is a multi-currency facility of $450.0 million 

maturing on 17 April 2023. The second facility is a USD only facility of $500.0 million maturing 30 June 2024.

The consolidated entity also maintains a bilateral debt facility of $50.0 million maturing on 5 July 2023. The Australia and 
New Zealand Banking Group Limited bilateral facility of $100.0 million was repaid and cancelled during the reporting period. 

The revolving syndicated facilities were drawn to an equivalent of $697.7 million at 30 June 2022. The bilateral facility was 
drawn to an equivalent of $50.0 million at 30 June 2022. The facilities are subject to negative pledge undertakings and impose 
certain covenants upon the consolidated entity. The Group has complied with the negative pledge undertakings and covenants 
imposed on it for the year ended 30 June 2022.

(c) Other bank loans include a warehouse facility held by an overseas subsidiary engaged in mortgage servicing activities.

(d) On 9 February 2012, Computershare Investor Services Inc., a controlled entity, issued 62 notes in the United States with a total 
value of $550.0 million. These notes were for tenors of six, seven, ten and twelve years. The ten-year notes with a total value of 
$220.0 million were repaid in the current year and the six and seven-year notes with a total value of $110.0 million were repaid 
during prior periods. 

On 20 November 2018, Computershare US Inc. issued 24 notes in the United States with a total value of $550.0 million. 
These notes were for a tenor of seven and ten years. Fixed interest is paid on all the issued notes on a semi-annual basis. 

The Group uses interest rate derivatives to manage the fixed interest exposure. The following table provides a reconciliation of 
the USD Senior Notes.

USD Senior Notes Reconciliation

USD Senior Notes at cost

Unamortised fair value adjustments – discontinued hedge relationship1

Fair value adjustments

Total net debt

Interest rate derivative – fair value hedge

Total 

2022
$000

2021
$000

770,000

990,000

61,040

79,812

(43,494)

(850)

787,546

1,068,962

44,448

1,314

831,994

1,070,276

1 

In a prior financial period, the Group disposed of interest rate derivatives hedging the USD Senior Notes. As a result, the hedge relationship was 
discontinued and the USD Senior notes ceased to be adjusted for changes in fair value. The fair value adjustment is amortised to interest expense in 
the income statement, on an effective interest basis, over the remaining term of the USD Senior Notes.

103  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSFair value adjustments represent loan origination fees and the revaluation of the hedged portion of the USD Senior Notes. 
Hedged USD Senior Notes amounted to $770.0 million as at 30 June 2022 (2021: $350.0 million).

The gain or loss from re-measuring the hedging instruments (interest rate derivatives) at fair value is recognised immediately 
in the statement of comprehensive income along with the change in fair value of the underlying hedged item (USD Senior 
Notes). The fair value adjustment of the hedged USD Senior Notes reflects the valuation change due to lower market interest 
rates at balance sheet date for the term until maturity. The change is offset by the fair value of interest rate derivatives used 
to effectively convert the USD fixed interest rate notes to floating interest rates. The conversion to floating interest rate using 
derivatives provides a hedge against the Group’s USD interest rate risk exposure.

(e) On 7 October 2021, Computershare US Inc. issued Euro Medium Term Notes with a total value of EUR 500.0 million, to replace 

the Wells Fargo acquisition bridge facility (note g below) and meet the upcoming US Private Placement maturity. These notes are 
for a tenor of 10 years. Fixed interest is paid on all the issued notes on an annual basis. 

The Group uses cross currency interest rate derivatives to manage the fixed interest and foreign exchange exposure. 
The following table provides a reconciliation of the Euro Medium Term Notes.

Euro Medium Term Notes Reconciliation

EMTN at cost

Fair value adjustments

Total net debt

Cross currency interest rate derivatives – fair value hedge (note 12)

Total 

2022
$000

522,250

(32,227)

490,023

27,587

517,610

Fair value adjustments represent loan origination fees and the revaluation of the hedged portion of the EMTN. Hedged EMTN 
amounted to $522.3 million as at 30 June 2022.

(f) On 30 November 2021, Computershare US Inc. issued Australian Medium Term Notes with a total value of AUD 300 million. 

These notes are for a tenor of 6 years. Fixed interest is paid on all the issued notes on a semi-annual basis.

The Group uses cross currency interest rate derivatives to manage the fixed interest and foreign exchange exposure. The 
following table provides a reconciliation of the Australian Medium Term Notes.

Australian Medium Term Notes Reconciliation

AMTN at cost

Fair value adjustments

Total net debt

Cross currency interest rate derivatives – fair value hedge (note 12)

Total 

2022
$000

206,475

(19,547)

186,928

18,303

205,231

Fair value adjustments represent loan origination fees and the revaluation of the hedged portion of the AMTN. Hedged AMTN 
amounted to $206.5 million as at 30 June 2022.

(g) The bridge facility executed on 31 March 2021 for the Wells Fargo acquisition of $375.0 million was cancelled during the 

reporting period. The facility was undrawn at 30 June 2021.

104

IBOR reform
During the financial year ended 30 June 2022, the Group completed the transition of long term debt relationships subject to 
mandatory IBOR reform to alternate reference rates (ARRs). The Group has adopted amendments to IFRS 9, IAS 39, IFRS 7 and 
IFRS 16 Interest Rate Benchmark Reform – Phase 2. 

‘Phase 2’ of the amendments requires that, for financial instruments measured using amortised cost measurement, changes to 
the basis for determining the contractual cash flows required by interest rate benchmark reform are reflected by adjusting their 
effective interest rate. No immediate gain or loss is recognised. These expedients are only applicable to changes that are required 
by interest rate benchmark reform, which is the case if, and only if, the change is necessary as a direct consequence of interest rate 
benchmark reform and the new basis for determining the contractual cash flows is economically equivalent to the previous basis 
(that is, the basis immediately preceding the change). 

Where some or all of a change in the basis for determining the contractual cash flows of a financial asset and liability does not 
meet the above criteria, the above practical expedient is first applied to the changes required by interest rate benchmark reform, 
including updating the instrument’s effective interest rate. Any additional changes are accounted for in the normal way (that is, 
assessed for modification or derecognition, with the resulting modification gain / loss recognised immediately in profit or loss 
where the instrument is not derecognised). 

For the year ended 30 June 2022, the Group has applied the practical expedients provided under ‘Phase 2’ amendments to 
$340.7 million of its long-term borrowings.

16. RECEIVABLES

Current 

Trade receivables

Unbilled receivables

Interest receivable

Less: allowance for expected credit losses

Other non-trade amounts

Non-current

Other

2022
$000

2021
$000

224,780

161,120

51,998

202,907

165,363

17,330

(17,297)

(15,273)

420,601

370,327

60,580

49,563

481,181

419,890

171

171

194

194

Trade and unbilled receivables 
Trade receivables and unbilled receivables are recognised initially at fair value and subsequently measured at amortised cost using 
the effective interest method, net of allowances for expected credit losses. Trade receivables generally have settlement terms of 
30 days and are therefore classified as current. The right to receive consideration is unconditional.

Impairment
The Group applies the simplified approach to measure Expected Credit losses (ECLs), which uses a lifetime expected loss allowance 
for all trade and unbilled receivables. To measure the expected credit losses, trade and unbilled receivables have been grouped 
based on shared credit risk characteristics and days past due. The Group has established a provision matrix that is based on the 
payment profile of customers and the corresponding historical credit loss experience, adjusted for current and forward-looking 
factors specific to the debtors and the economic environment. 

Trade and unbilled receivables are written off when there is no reasonable expectation of recovery. Indicators that there is no 
reasonable expectation of recovery include, amongst other things, a finalisation of formal liquidation or other proceedings. A loss 
allowance has not been recognised in respect of other non-trade amounts, due to the nature of the receivables and counterparties 
as well as historical experience.

105  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSAn analysis of trade and unbilled receivables and the associated allowance for expected credit losses is as follows:

Current

Less than 30 days overdue

Between 30 and 60 days overdue

Between 60 and 90 days overdue

Between 90 and 120 days overdue

More than 120 days overdue

Total 

Trade and unbilled 
receivables

Loss 
allowance

Net 
receivables

2022
$000

2021
$000

2022
$000

2021
$000

2022
$000

2021
$000

329,200

270,520

(4,400)

(4,410)

324,800

266,110

41,420

27,658

7,843

9,633

22,144

51,522

15,676

17,514

6,279

24,089

(419)

(581)

(602)

(1,347)

(9,948)

(411)

(606)

(641)

(998)

41,001

27,077

7,241

8,286

(8,207)

12,196

51,111

15,070

16,873

5,281

15,882

437,898

385,600

(17,297)

(15,273)

420,601

370,327

Movement in the allowance for expected credit losses is as follows:

Loss allowance

Opening balance at 1 July

(Increase)/decrease in loss allowance recognised in profit or loss during the year

Receivables written off during the year as uncollectible

Acquisition of entities and businesses

Currency translation differences

Closing balance at 30 June

2022
$000

2021
$000

(15,273)

(16,316)

(3,414)

(1,681)

2,741

(1,823)

472

3,445

(286)

(435)

(17,297)

(15,273)

No impairment losses have been recognised in the statement of comprehensive income relating to other receivables during the 
year ended 30 June 2022 (2021: $7.5 million). 

17. LOAN SERVICING ADVANCES

Current 

Loan servicing advances

2022
$000

2021
$000

296,118

335,697

Loan servicing advances are recognised initially at fair value and subsequently measured at amortised cost using the effective 
interest method.

An overseas subsidiary performing loan servicing activities regularly makes payments on behalf of mortgagors related to taxes, 
insurance, principal and interest. The receivable represents the total value of these payments yet to be recovered. In general, 
the overseas subsidiary is reimbursed for advances from collections from the relevant pool of mortgages. In the event that pool 
level collections are not adequate for full reimbursement, the outstanding advances receive priority over any other liability from 
the proceeds from the liquidation of the property. Although it takes longer than 12 months for a portion of the loan servicing 
receivables to be collected, all servicing advances are classified as current. This reflects the fact that collections occur within the 
normal operating cycle of the overseas subsidiary.

106

Impairment
The Group applies the AASB 9 general approach to measuring expected credit losses on loan servicing advances. The loss allowance 
is based on assumptions about risk of default and expected loss rates. The Group uses judgement in making these assumptions and 
selecting the inputs to the impairment calculation, based on the historical losses, existing market conditions, expectations of future 
advances and recoverability of outstanding advances from liquidation of the underlying property. There has not been a significant 
increase in credit risk in respect of this balance at 30 June 2022.

Movement in the allowance for expected credit losses for is as follows:

Loss allowance

Opening balance at 1 July

Acquisition of entities and businesses

Increase in loss allowance recognised in profit or loss during the year

Amounts written off as uncollectible

Closing balance at 30 June

18. OTHER FINANCIAL ASSETS 

Current

Client deposits1

Broker deposits2

2022
$000

2021
$000

 2,318 

 1,585 

 417 

 (444)

 2,252 

 -  

 806 

 (740)

 3,876 

 2,318 

74,396

9,726

84,122

67,732

8,455

76,187

1  A subsidiary located in Switzerland is a registered broker-dealer and custodian of clients’ assets. Client monies it manages as part of providing plan 

managers services meet criteria for on-balance sheet recognition as other financial assets, together with a corresponding liability (note 23). 

2  A subsidiary located in Canada is a licensed deposit taker. This subsidiary accepts deposits in its own name, and records these funds as other financial 

assets together with a corresponding liability (note 23). The deposits are insured through a local regulatory authority. 

Client and broker deposits are recognised initially at fair value and subsequently measured at amortised cost. 

19. INVENTORIES

Raw materials and stores, at cost

5,263

5,452

Inventories are valued at the lower of cost and net realisable value. Cost is assigned on a first-in first-out basis. Net realisable value 
is the estimated selling price in the ordinary course of business less the estimated costs of completion and the estimated costs 
to sell.

20. OTHER ASSETS

Current

Set-up fees

Other

Non-current

Set-up fees

745

2,108

2,853

630

630

1,919

3,114

5,033

2,222

2,222

Set-up fees 
Where upfront client fees have been deferred and the related implementation costs can be measured reliably, they are capitalised 
and amortised straight-line over the same period. In the year ended 30 June 2022, amortisation of $1.9 million (2021: $5.0 million) 
was recognised in the statement of comprehensive income relating to capitalised set-up fees.

107  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS21. PROPERTY, PLANT AND EQUIPMENT

At 1 July 2021

Opening net book amount

Acquisition of entities and businesses

Additions

Disposals

Depreciation charge

Land
$000

Buildings
$000

Plant and 
Equipment
$000

Fixtures 
and 
Fittings
$000

Leasehold 
improve-
ments
$000

Total
$000

9,188

-

-

-

-

26,532

15,680

321

-

47,235

6,569

13,147

102,671

-

37,300

829

197

1,631

13,390

18,140

51,208

(231)

(307)

(641)

(1,179)

(1,650)

(22,916)

(1,364)

(2,555)

(28,485)

Currency translation differences

(1,142)

(3,167)

(2,034)

Transfers and other*

Closing net book amount

Cost

Accumulated depreciation

At 30 June 2022

At 1 July 2020

Opening net book amount

Additions

Disposals

Depreciation charge

Transfers and other

Closing net book amount

Cost

Accumulated depreciation

At 30 June 2021

(630)

7,416

7,416

-

37,716

51,098

(19)

59,335

275,245

(512)

(59)

5,353

30,986

(379)

(206)

24,387

58,203

(7,234)

(914)

134,207

422,948

-

(13,382)

(215,910)

(25,633)

(33,816)

(288,741)

7,416

37,716

59,335

5,353

24,387

134,207

8,162

24,777

56,025

13,239

(58)

3,556

17,574

110,094

75

-

3,487

16,801

(44)

(102)

-

-

(1,314)

(24,307)

(2,491)

(3,773)

(31,885)

-

-

-

-

9,188

9,188

-

26,532

40,071

-

47,235

262,814

349

5,080

6,569

36,720

983

7,763

(5,080)

13,147

46,837

-

102,671

395,630

-

(13,539)

(215,579)

(30,151)

(33,690)

(292,959)

9,188

26,532

47,235

6,569

13,147

102,671

Currency translation differences

1,026

3,069

2,336

* Includes $0.9 million of land and related property, plant and equipment re-classified as held for sale as at 30 June 2022.

Property, plant and equipment are stated at historical costs less accumulated depreciation and impairment. Cost includes the 
purchase price and expenditure that is directly attributable to bringing the asset to the location and condition necessary for its 
intended use. 

Depreciation
Items of property, plant and equipment excluding freehold land are depreciated on a straight line basis over their estimated useful 
life. The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, at the end of each reporting period. 
Depreciation expense has been determined based on the following typical rates of depreciation:

 > Buildings (2.5% per annum)

 > Plant and equipment (10% to 50% per annum)

 > Fixtures and fittings (13% to 50% per annum)

Leasehold improvements are depreciated over the shorter of the useful life of the improvements or the term of the lease.

108

22. LEASES

The Group leases various properties, computer equipment, motor vehicles and other items of plant and equipment. Leases vary in 
contract term, with renewal at the option of the Group. The Group’s leases mainly relate to property.

Leases are recognised as a right-of-use asset and a corresponding liability at the date at which the leased asset is available for use 
by the Group. 

Amounts recognised in the statement of financial position:

Right-of-use assets

Buildings

Plant and Equipment

Motor Vehicles

Total

Lease Liabilities

Current 

Non-current

Total

2022
$000

2021
$000

153,585

185,865

16,517

19,746

619

990

170,721

206,601

40,703

162,145

202,848

50,605

193,488

244,093

Additions to the right-of-use assets during the year were $21.6 million (2021: $81.1 million), $10.2 million of additions were 
recognised as a result of the CCT acquisition and $7.9 million was as a result of modifications existing leases held by the Group.

Right-of-use assets are measured at cost comprising the following:

 >

the amount of the initial measurement of lease liability

 > any lease payments made at or before the commencement date less any lease incentives received

 > any initial direct costs, and

 >

restoration costs. 

The right-of-use asset is depreciated over the shorter of the asset’s useful life and the lease term on a straight-line basis.

Lease liabilities include the net present value of the following lease payments:

 > fixed payments, less any lease incentives receivable;

 > variable lease payments that depend on an index or rate;

 > any amounts expected to be payable under residual value guarantees;

 >

the exercise price of a purchase option if the lessee is reasonably certain to exercise that option; and

 > payments of penalties for terminating the lease, if the lease term reflects the lessee exercising that option.

Lease payments are discounted using the interest rate implicit in the lease. If that rate cannot be determined, the lessee’s 
incremental borrowing rate is used, being the rate that the lessee would have to pay to borrow the funds necessary to obtain an 
asset of similar value in a similar economic environment with similar terms and conditions. 

Lease liabilities are subsequently measured at amortised cost using the effective interest rate method. When there is a change in 
lease term or a change in future lease payments, lease liabilities are remeasured, with a corresponding adjustment to lease assets.

Amounts recognised in the Profit or Loss related to lease activities 
Profit before tax includes the following amounts related to leases:

Depreciation of leased buildings

Depreciation of leased plant and equipment

Depreciation of leased motor vehicles

Total depreciation of right-of-use assets

Interest expense on lease liabilities

Expenses related to short term and low value leases

109  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

2022
$000

36,802

5,402

312

2021
$000

38,567

4,245

334

42,516

43,146

7,825

1,193

8,343

 1,360

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSShort-term and low-value leases 
Payments associated with short-term leases and leases of low-value assets are recognised on a straight-line basis as an expense in 
profit or loss. Short-term leases are leases with a lease term of 12 months or less. Low-value assets largely comprise IT equipment 
and small items of office furniture.

Commitments for leases not yet commenced
As at 30 June 2022 and 30 June 2021, the Group had no committed leases which had not yet commenced. 

Extension and termination options
Extension and termination options are included in a number of leases across the Group. In determining the lease term, 
management considers all the facts and circumstances that create an economic incentive to exercise an extension option, or not 
to exercise a termination option. Extension options (or periods after termination options) are only included in the lease term if the 
lease is reasonably certain to be extended (or not terminated).

The total potential future lease payments (undiscounted) that have not been included in the lease liability, because it is not 
reasonably certain that the leases will be extended (or not terminated), is summarised as follows:

Undiscounted potential future lease payments

As at 30 June 2022

As at 30 June 2021 

23. PAYABLES

Current

Trade payables – unsecured    

Expense accruals

Contract liabilities

Interest payable

GST/VAT payable

Broker client deposits (note 18)

Employee entitlements

Unredeemed childcare vouchers

Other payables

Non-current

Contract Liabilities

5 years 
or less
$000

Greater than 
5 years
$000

660

682

15,920

13,527

Total
$000

16,580

14,209

2022
$000

2021
$000

4,324

19,889

185,451

149,639

67,040

13,510

21,394

84,122

35,511

45,319

86,998

35,963

12,713

19,423

76,187

33,748

76,172

68,026

543,669

491,760

38,899

38,899

3,061

3,061

Trade and other payables
Trade and other payables represent liabilities for those goods and services provided to the Group prior to the end of the financial 
year that are unpaid. The amounts are unsecured and are usually paid within 30 days of recognition.

Contract liabilities
A contract liability arises when Computershare has received consideration for performance obligations that have not yet been 
satisfied, including deferred revenue and upfront fees. Revenue is recognised over the life of the relevant contract term as 
performance obligations are satisfied.

Contract liabilities increased by $63.4 million as a result of the acquisition of CCT, see note 8.

110

24. PROVISIONS

Provisions are recognised when the Group has a present legal or constructive obligation as a result of past events, it is probable 
that an outflow of resources will be required to settle the obligation and the amount can be reliably estimated. Where there are a 
number of similar obligations, the likelihood that an outflow will be required in settlement is determined by considering the class of 
obligations as a whole. 

Provisions are measured at the Group’s best estimate of the expenditure required to settle the present obligation at the reporting 
date and discounted to present value where the impact of discounting is material. The discount rate used to determine the present 
value reflects current market assessments of the time value of money and the risks specific to the liability.

Current

Restructuring

Unredeemed voucher provision

Acquisitions related

Tax related

Legal

Prepayment protection

Lease related

Other   

Non-current

Employee entitlements

Acquisitions related

2022
$000

2021
$000

7,627

13,942

3,428

3,224

5,699

-

2,707

974

13,265

15,267

8,053

2,200

6,426

3,490

4,909

5,035

37,601

58,645

13,458

9,689

23,147

14,729

9,800

24,529

Restructuring
Restructuring provisions are recognised when a detailed plan for restructuring has been developed and a valid expectation has 
been raised with the affected employees that the terminations will be carried out. 

Unredeemed vouchers
The unredeemed voucher provision is recognised for the expected usage of unredeemed childcare vouchers over two years old.

Tax related
Tax related provisions relate to potential tax liabilities associated with prior years’ business activities.

Legal
Legal provisions represent cash outflows expected to cover legal claims made against the Group. The status of all claims is 
monitored on a regular basis.

Prepayment protection
As part of certain MSR related transactions, the Group provided prepayment protection to the counterparties. The Group 
recognised a provision for the amount estimated to compensate for shortfalls in cash flows, where prepayments of the unpaid 
principal balance exceed a certain percentage. The prepayment protection for the MSR related transaction that this related to 
expired on 29 June 2022.

Lease related
Lease related provisions represent onerous contracts and costs to restore leased premises to their original condition at the end of 
the respective lease terms.

Acquisitions related
Acquisition related provisions relate to provisions acquired as part of business combinations and are first recognised at the date of 
acquisition.

111  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSEmployee entitlements
Employee entitlements provision represents long service leave and other employee entitlements. Where payments to the employee 
are not expected to be settled wholly within 12 months, they are measured as the present value of expected future payments for 
the services provided by employees up to the reporting date.

Liability for benefits accruing to employees in relation to employee bonuses and annual leave is recognised in payables.

Movements in each class of current provision during the financial year are set out below.

Unre-
deemed 
voucher 
provision
$000

Restruc-
turing
$000

Carrying amount at start of year

13,265

15,267

Additions

Payments

Reversals

3,151

8,937

(5,773)

-

(1,125)

(2,184)

(8,364)

(6,439)

Liabilities classified as held  
for sale

(539)

-

-

Foreign exchange movements

(293)

(1,898)

(240)

Acquisit-
ions 
related
$000

8,053

3,179

Tax 
related
$000

2,200

1,024

Pre-
payment 
protection
$000

Lease 
related
$000

3,490

4,909

-

324

Legal
$000

6,426

453

Other
$000

5,035

1,228

Total
$000

58,645

18,296

-

-

-

-

(1,180)

(3,304)

(525)

(514) (12,421)

-

-

-

(186)

(611)

(1,611) (19,395)

-

-

-

(803)

(2,601)

(3,943)

(587)

(563)

(3,581)

2,707

974

37,601

Carrying amount at end of year

7,627

13,942

3,428

3,224

5,699

Movements in each class of non-current provision during the financial year, other than employee entitlements, are set out below.

Carrying amount at start of year

Other

Carrying amount at end of year

25. DEFERRED CONSIDERATION

Current

Deferred settlements on acquisition of entities

Non-current

Deferred settlements on acquisition of entities

Non-current deferred settlements on acquisition of entities are payable in one to two years. 

26. MORTGAGE SERVICING RELATED LIABILITIES

Current

Mortgage servicing related liabilities

Non-current

Mortgage servicing related liabilities

Acquisitions 
related
$000

9,800

(111)

9,689

2022
$000

651

975

Total
$000

9,800

(111)

9,689

2021
$000

9,452

1,264

34,460

34,459

97,734

131,135

Mortgage servicing related liabilities represent the portion of the economic benefits of mortgage servicing rights that has been 
transferred to third parties. The liabilities are amortised over the same useful life as the related mortgage servicing rights (note 10).

112

27. INTERESTS IN EQUITY

Interest in the equity of the consolidated entity:

Contributed equity – ordinary shares

Reserves

Retained earnings

Total interests in equity  

28. CONTRIBUTED EQUITY 

Members of the 
parent entity

Non-controlling 
interests

2022
$000

2021
$000

2022
$000

2021
$000

519,299

519,299

989

989

(113,082)

(7,052)

(2,425)

(2,063)

1,786,818

1,765,412

2,193,035

2,277,659

2,866

1,430

3,012

1,938

Ordinary share capital bears no special terms or conditions affecting income or capital entitlements of the shareholders and is 
classified as equity. Costs directly attributable to the issue of new shares are recognised directly in equity as a deduction, net of 
tax, from the proceeds.

If the Group reacquires its own equity instruments, for example as the result of a share buy-back, those instruments are deducted 
from equity and the associated shares are cancelled. No gain or loss is recognised in the profit or loss and the consideration paid 
including any directly attributable incremental costs (net of income taxes) is recognised directly in equity.

Movement in contributed equity

Balance at 1 July 2021

Balance at 30 June 2022

Number of 
shares

603,729,336

603,729,336

$000

519,299

519,299

113  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS29. RESERVES

Capital redemption reserve

Foreign currency translation reserve

Share buy-back reserve

Cash flow hedge reserve

Cost of hedging reserve

Share-based payments reserve

Equity related contingent consideration reserve

Transactions with non-controlling interests

Movements during the year:

Foreign currency translation reserve

Opening balance

Translation of controlled entities

Deferred tax

Closing balance

Share buy-back reserve

Opening balance

Transfer to contributed equity

Closing balance

Cash flow hedge reserve

Opening balance

Revaluation

Reclassified to profit or loss

Tax credit/(expense)

Closing balance

Cost of hedging reserve

Opening balance

Revaluation

Income tax effect on cashflow hedge

Closing balance

Share-based payments reserve

Opening balance

Cash purchase of shares for employee and executive share plans

Share-based payments expense

Closing balance

Equity related contingent consideration reserve

Opening balance

Closing balance

Transactions with non-controlling interests

Opening balance

Closing balance

2022
$000

2

2021
$000

2

(79,901)

(23,261)

-

-

(51,236)

3,805

3,233

39,523

-

37,105

(8,199)

(8,199)

(16,504)

(16,504)

(113,082)

(7,052)

(23,261)

(88,060)

(61,713)

67,555

5,073

(2,756)

(79,901)

(23,261)

-

-

-

(101,558)

101,558

-

3,805

9,212

(139,847)

(9,467)

65,512

19,294

(51,236)

1,816

2,244

3,805

-

4,324

(1,091)

3,233

-

-

-

-

37,105

32,611

(23,698)

(16,271)

26,116

39,523

20,765

37,105

(8,199)

(8,199)

(8,199)

(8,199)

(16,504)

(16,504)

(16,504)

(16,504)

114

Nature and purpose of reserves

(a) Foreign currency translation reserve

On consolidation, exchange differences arising on translation of the foreign controlled entities are taken to the foreign currency 
translation reserve. This amount is the net of gains and losses on hedge transactions and intercompany loans after adjusting for 
related income tax effects. When a foreign operation is disposed, the associated exchange differences are reclassified to profit or 
loss as part of the gain or loss on sale.

(b) Share buy-back reserve

This reserve is used to record the excess value of shares bought over the original amount of subscribed capital. In the prior year, 
the Group completed a rights issue, which reduced the share buy-back reserve to nil.

(c) Cash flow hedge reserve

This reserve records the portion of the gain or loss on a hedging instrument in a cash flow hedge that is determined to be in an 
effective hedge relationship. 

(d) Cost of hedging reserve

This reserve is used to record costs of hedging which are excluded from the hedge relationships and accounted for in a separate 
equity reserve.

(e) Share-based payments reserve

The share-based payments reserve is used to recognise the fair value of shares which will vest to employees under employee and 
executive share plans. This reserve is also used to record cash purchase of shares for employee share plans.

(f) Equity related contingent consideration reserve

This reserve is used to reflect deferred consideration for acquisitions which is payable through the issue of parent entity equity 
instruments. 

(g) Transactions with non-controlling interests

This reserve is used to record the differences which may arise as a result of transactions with non-controlling interests that do not 
result in a loss of control.

30. RETAINED EARNINGS AND DIVIDENDS

Retained earnings

Retained earnings at the beginning of the financial year

Ordinary dividends provided for or paid

Net profit attributable to members of Computershare Limited

Retained earnings at the end of the financial year

Dividends

Ordinary

2022
$000

2021
$000

1,765,412

1,761,188

(206,253)

(184,750)

227,659

188,974

1,786,818

1,765,412

Final dividend paid during the financial year in respect of the previous year, AUD 23 cents per share franked 
to 60% (2021 – AUD 23 cents per share franked to 30%)

Interim dividend paid in respect of the current financial year, AUD 24 cents per share franked to 40%  
(2021 – AUD 23 cents per share franked to 100%)

100,934

92,378

105,319

92,372

A final dividend in respect of the year ended 30 June 2022 was declared by the directors of the Company on 9 August 2022, and 
paid on 12 September 2022. This was an ordinary unfranked dividend of AUD 30 cents per share. As the dividend was not declared 
until 9 August 2022, a provision was not recognised as at 30 June 2022.

Dividend franking account

Franking credits available for subsequent financial years based on a tax rate of 30%

1,830

31,234

The above amounts are calculated from the balance of the franking account as at the end of the reporting period, adjusted for 
franking credits and debits that will arise from the settlement of liabilities or receivables for income tax after the end of the year.

115  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS31. DETAILS OF CONTROLLED ENTITIES

The financial year-end of all controlled entities is 30 June with the exception of Computershare Canada Inc and its controlled 
entities, Computershare Hong Kong Investor Services Limited and its controlled entities and Computershare International 
Information Consultancy Services (Beijing) Company Ltd due to local statutory reporting requirements. These entities prepare 
results on a 30 June year end basis for consolidation purposes. Voting power is in accordance with the ownership interest held 
unless otherwise stated.

The consolidated financial statements as at 30 June 2022 include the following controlled entities:

Place of incorporation

Percentage of shares held

June 2022
%

June 2021
%

Name of controlled entity

Computershare Limited

A.C.N. 080 903 957 Pty Ltd

A.C.N. 081 035 752 Pty Ltd

A.C.N. 617 889 424 Pty Limited

A.C.N. 618 089 688 Pty Limited

CDS International Pty Limited

Communication Services Australia Pty Limited

Computershare Clearing Pty Limited

Computershare Communication Services Pty Limited

Computershare Dealing Services Pty Ltd

Computershare Depositary Pty Limited

Computershare Finance Company Pty Limited

Computershare Investor Services Pty Limited

Computershare Plan Co Pty Ltd

Computershare Plan Managers Pty Ltd

Computershare Technology Services Pty Ltd

Computershare Utility Services Pty Ltd

CPU Share Plans Pty Limited

CRS Custodian Pty Ltd

Financial Market Software Consultants Pty Ltd

Georgeson Shareholder Communications Australia Pty. Ltd.

Global eDelivery Group Pty Ltd

Obadele Pty Ltd

Q M Industries (N.S.W.) Pty. Ltd.

Registrars Holding Pty Ltd

Sepon (Australia) Pty. Limited 

Source One Communications Australia Pty Ltd

Switchwise Pty Ltd 

Computershare Investor Services (Bermuda) Limited 

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Bermuda

Computershare Investor Services (BVI) Limited 

British Virgin Islands

Computershare Canada Inc.

Computershare Governance Services Ltd. 

Computershare Investments (Canada) (Holdings) ULC

Computershare Investments (Canada) (No.1) ULC

Computershare Investments (Canada) (No.3) ULC

Computershare Investments (Canada) (No.4) ULC

Computershare Investor Services Inc.

Computershare Services Canada Inc.

Computershare Technology Services Inc.

Computershare Trust Company of Canada

Georgeson Shareholder Communications Canada Inc.

RicePoint Administration Inc. 

SyncBASE Inc. 

Canada

Canada

Canada

Canada

Canada

Canada

Canada

Canada

Canada

Canada

Canada

Canada

Canada

(2)

(1)(2)

(1)(2)

(1)

(1)

(1)(2)

(1)(2)

(1)

(1)(2)

(1)

(1)

(1)(2)

(1)(2)

(1)

(1)

(1)(2)

(1)(2)

(1)

(1)

(1)

(1)

(1)

(1)(2)

(1)

(1)(2)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

-

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

-

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

116

Name of controlled entity

Place of incorporation

Computershare Investor Services (Cayman) Limited 

Cayman Islands

Computershare International Information Consultancy Services 
(Beijing) Company Limited

Computershare A/S 

Georgeson Shareholder SAS 

Computershare Communication Services GmbH

Computershare Deutschland GmbH & Co. KG

Computershare Governance Services GmbH

Computershare Verwaltungs GmbH

Equatex Deutschland GmbH

Computershare Investor Services (Guernsey) Limited 

Computershare Asia Limited

Computershare Hong Kong Development Limited

Computershare Hong Kong Investor Services Limited

Computershare Hong Kong Nominees Limited

Computershare Hong Kong Trustees Limited

Computershare Investor Services Limited 

Hong Kong Registrars Limited

Computershare Governance Services Limited

Computershare Investor Services (Ireland) Limited

Computershare Services Nominees (Ireland) Limited

Computershare Nominees (Ireland) Limited 

Computershare Trustees (Ireland) Limited

Specialist Mortgage Services Ireland Limited

Computershare Italy S.r.l.

Computershare S.p.A.

Georgeson S.r.l.

Proxitalia S.r.l.

Computershare Company Secretarial Services (Jersey) Limited 

Computershare DR Nominees Limited

Computershare Investor Services (Jersey) Limited 

Computershare Nominees (Channel Islands) Limited 

Computershare Offshore Services Limited

Computershare Treasury Services Limited

Computershare Trustees (C.I.) Limited 

Computershare Trustees (Jersey) Limited

EES Nominees International Limited 

Computershare Netherlands B.V.

Computershare Investor Services Limited

Computershare Nominees NZ Limited

ConnectNow New Zealand Limited 

CRS Nominees Limited

Equatex Employee Services AS

Equatex Norway AS

Equatex Poland Sp. Z.o.o.

CIS Company Secretaries (Pty) Ltd

Computershare (Pty) Ltd

Computershare Investor Services (Pty) Ltd

Computershare Nominees (Pty) Ltd

117  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

China

Denmark

France

Germany

Germany

Germany

Germany

Germany

Guernsey

Hong Kong

Hong Kong

Hong Kong

Hong Kong

Hong Kong

Hong Kong

Hong Kong

Ireland

Ireland

Ireland

Ireland

Ireland

Ireland

Italy

Italy

Italy

Italy

Jersey

Jersey

Jersey

Jersey

Jersey

Jersey

Jersey

Jersey

Jersey

Netherlands

New Zealand

New Zealand

New Zealand

New Zealand

Norway

Norway

Poland

South Africa

South Africa

South Africa

South Africa

(1)

(1)

(1)

(1)(5)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)(5)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Percentage of shares held

June 2022
%

June 2021
%

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

74

74

74

74

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

74

74

74

74

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSName of controlled entity

Computershare Outsourcing (Pty) Ltd

Computershare South Africa (Pty) Ltd

Computershare TR Services (Pty) Ltd

Minu (Pty) Ltd

Georgeson S.L

Computershare AB 

Computershare Schweiz AG

Computershare Technology Services AG 

Equatex AG

Equatex Group Holding AG

Equatex IP AG in Liquidation

Baseline Capital Limited

Computershare Company Nominees Limited

Computershare Company Secretarial Services Limited

Computershare Global Technology Services Limited

Computershare Governance Services (UK) Limited

Computershare Investments (UK) (No.3) Limited

Computershare Investments (UK) (No.7) Limited

Computershare Investments (UK) (No.8) Limited

Computershare Investments (UK) Limited

Computershare Investor Services Plc 

Computershare IP (UK) Limited

Computershare Limited

Computershare Mortgage Services Limited

Computershare Regional Services Limited 

Computershare Services Limited

Computershare Services Nominees Limited

Computershare Technology Services (UK) Limited

Computershare Trustees Limited 

Computershare Voucher Services Limited

Credit Advisory Services Limited

DPS Trustees Limited

EES Capital Trustees Limited 

EES Corporate Trustees Limited 

EES Trustees Limited 

Equatex UK Ltd

Equatex UK Nominee Ltd

Homeloan Management Limited

Rosolite Mortgages Limited

Siberite Mortgages Limited

Topaz Finance Limited

Administar Services Group LLC

Capital Markets Cooperative, LLC

Capital Markets Holdings, Inc.

CMC Funding, Inc.

Computershare Asset Management LLC

Computershare Communication Services Inc.

Computershare Delaware Trust Company

Computershare Governance Services Inc.

Place of incorporation

Percentage of shares held

June 2022
%

June 2021
%

South Africa

South Africa

South Africa

South Africa

Spain

Sweden

Switzerland

Switzerland

Switzerland

Switzerland

Switzerland

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)(4)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

United States of America

(1)(3)

United States of America

(1)

74

74

74

74

100

100

100

100

100

100

-

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

74

74

74

74

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

-

100

118

Name of controlled entity

Computershare Holdings Inc.

Computershare Inc.

Computershare Mortgage Services Inc. 

Computershare Property Solutions LLC

Computershare Technology Services, Inc.

Computershare Title Services LLC

Computershare Trust Company, N.A.

Computershare US Inc. 

Computershare US Investments LLC

Computershare US Services Inc.

Computershare Valuation Services LLC

Credit Risk Holdings, LLC

Credit Risk Solutions LLC

Data Point Analysis Group, LLC

Georgeson LLC

Georgeson Securities Corporation 

Gilardi & Co., LLC

Gilco LLC

GTU Ops Inc.

HELOC Funding II Trust

KCC Class Action Services LLC

Kurtzman Carson Consultants Inc.

Kurtzman Carson Consultants, LLC

LenderLive Financial Services, LLC

LenderLive Network, LLC

MSR Robin Advances (Depositor) LLC

MSR Robin Advances Issuer Trust

RCNG LLC

Rosenthal & Company, LLC

Settlement Recovery Group LLC

SLS Funding III LLC

SLS Investco LLC

SLS SAF Depositor LLC

SLS SAF Issuing Trust

SLS Servicer Advance Revolving Trust 1

Specialized Loan Servicing Holdings LLC

Specialized Loan Servicing LLC

Verbatim LLC

Corporate Creations Florida LLC

Corporate Creations Louisiana LLC

Corporate Creations Management LLC

Corporate Creations Mississippi LLC

Corporate Creations Network Inc. [Arkansas]

Corporate Creations Network Inc. [California]

Corporate Creations Network Inc. [Florida]

Corporate Creations Network Inc. [Hawaii]

Corporate Creations Network Inc. [Kansas]

Corporate Creations Network Inc. [Maryland]

Corporate Creations Network Inc. [Oklahoma]

119  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

Place of incorporation

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Percentage of shares held

June 2022
%

June 2021
%

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSName of controlled entity

Corporate Creations New Mexico Inc.

Corporate Creations New York Inc.

Corporate Creations Puerto Rico Inc.

Corporate Creations Tennessee LLC

United Agent Group Inc. 

United Agent Group Inc. 

United Agent Group Inc. [Alabama]

United Agent Group Inc. [Alaska]

United Agent Group Inc. [Arizona]

United Agent Group Inc. [Arkansas]

United Agent Group Inc. [California]

United Agent Group Inc. [Colorado]

United Agent Group Inc. [Connecticut]

United Agent Group Inc. [Delaware]

United Agent Group Inc. [Florida]

United Agent Group Inc. [Georgia]

United Agent Group Inc. [Hawaii]

United Agent Group Inc. [Idaho]

United Agent Group Inc. [Illinois]

United Agent Group Inc. [Indiana]

United Agent Group Inc. [Iowa]

United Agent Group Inc. [Kansas]

United Agent Group Inc. [Kentucky]

United Agent Group Inc. [Louisiana]

United Agent Group Inc. [Maine]

United Agent Group Inc. [Maryland]

United Agent Group Inc. [Massachusetts]

United Agent Group Inc. [Michigan]

United Agent Group Inc. [Minnesota]

United Agent Group Inc. [Mississippi]

United Agent Group Inc. [Missouri]

United Agent Group Inc. [Montana]

United Agent Group Inc. [Nebraska]

United Agent Group Inc. [Nevada]

United Agent Group Inc. [New Hampshire]

United Agent Group Inc. [New Jersey]

United Agent Group Inc. [New Mexico]

United Agent Group Inc. [New York]

United Agent Group Inc. [North Carolina]

United Agent Group Inc. [North Dakota]

United Agent Group Inc. [Ohio]

United Agent Group Inc. [Oklahoma]

United Agent Group Inc. [Oregon]

United Agent Group Inc. [Pennsylvania]

United Agent Group Inc. [Rhode Island]

United Agent Group Inc. [South Carolina]

United Agent Group Inc. [South Dakota]

United Agent Group Inc. [Tennessee]

United Agent Group Inc. [Texas]

United Agent Group Inc. [Utah]

Place of incorporation

United States of America

(1)

United States of America

(1)(4)

Puerto Rico

(1)

United States of America

(1)(4)

Puerto Rico

US Virgin Islands

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

Percentage of shares held

June 2022
%

June 2021
%

100

-

100

-

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

120

Name of controlled entity

United Agent Group Inc. [Vermont]

United Agent Group Inc. [Virginia]

United Agent Group Inc. [Washington]

United Agent Group Inc. [Washington D.C.]

United Agent Group Inc. [West Virginia]

United Agent Group Inc. [Wisconsin]

United Agent Group Inc. [Wyoming]

United Agent Group Management LLC

Worldwide Nominee LLC

Worldwide Incorporators Ltd.

Place of incorporation

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

United States of America

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

(1)

United States of America

(1)(3)

Percentage of shares held

June 2022
%

June 2021
%

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

-

1  Controlled entities which form part of the Group are audited by PricewaterhouseCoopers member firms for the purposes of the Group audit and/or local 

statutory audits.

2  These wholly owned companies have entered into a deed of cross guarantee dated 26 June 2008 with Computershare Limited which provides that 

all parties to the deed will guarantee to each creditor payment in full of any debt of each company participating in the deed on the winding-up of that 
company. As a result of ASIC Corporations (Wholly-owned Companies) Instrument 2016/785 these companies are relieved from the requirement to 
prepare a financial report and directors’ report.

3  This company became a controlled entity during the year ended 30 June 2022.

4  These companies ceased to be controlled entities during the year ended 30 June 2022.

5  Local statutory audits performed by firms other than PricewaterhouseCoopers member firms.

121  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS32. INVESTMENTS IN ASSOCIATES AND JOINT VENTURES

Investments in associates and joint ventures are accounted for using the equity method of accounting. Under this method, 
the investments are initially recognised at cost and the carrying value is subsequently adjusted for increases or decreases 
in the Group’s share of post-acquisition profit or loss and movements in other comprehensive income. The Group’s share of 
post-acquisition profits or losses from investments in associates and joint ventures is recognised in the profit or loss. Dividends 
received or receivable are recognised as a reduction of the carrying amount of the investment.

Set out below are the associates and joint ventures of the Group at 30 June 2022: 

Name

Place of 
incorporation

Principal activity

Ownership interest

Associates

Expandi Ltd

Milestone Group Pty Ltd1

Reach LawTech Pty Ltd2

The Reach Agency Holdings Pty Ltd

Mergit s.r.l.3

Joint ventures

United Kingdom Investor Services

Australia

Australia

Australia

Italy

Technology Services

Investor Services

Investor Services

Technology Services

Computershare Pan Africa Holdings Ltd

Mauritius

Investor Services

Asset Checker Ltd4

United Kingdom Investor Services

June
2022
%

25

-

46.5

46.5

-

60

-

June
2021
%

25

20

-

46.5

30

60

50

Consolidated 
carrying amount

June
2022
$000

June
2021
$000

6,709

7,414

-

-

-

-

1,671

1,683

-

-

-

-

-

-

Total investment in associates and joint ventures

8,380

9,097

1  The investment in Milestone Group Pty Ltd was sold during the reporting period. A post-tax gain of $12.4 million was recorded on the disposal. Additional 

contingent consideration may be receivable over a three-year period if certain revenue targets are achieved. No value was ascribed to contingent 
consideration in the disposal result recorded at 30 June 2022. At 30 June 2021, Milestone was classified as held for sale.

2  On 16 December 2021, Computershare acquired 46.5% interest in Reach LawTech Pty Ltd.

3  Mergit s.r.l was dissolved on 27 January 2022.

4  Asset Checker Ltd was dissolved on 22 February 2022.

The movements in the carrying amount of equity accounted investments in associates and joint ventures are as follows: 

Carrying amount at the beginning of the financial year

Share of net result (after income tax)

Dividends received

Transfer to held for sale

Share of movement in reserves

Carrying amount at the end of the financial year

Associates and joint 
ventures

2022
$000

9,097

545

(170)

2021
$000

10,670

389

(295)

-

(2,888)

(1,092)

8,380

1,221

9,097

122

33. DEED OF CROSS GUARANTEE

Computershare Limited and each wholly-owned subsidiary party to a deed of cross guarantee dated 26 June 2008 (together 
the “Closed Group”) are listed in note 31. Set out below is a consolidated statement of comprehensive income, a consolidated 
statement of financial position and a summary of movements in consolidated retained earnings of the Closed Group for the year 
ended 30 June 2022.

Computershare Limited Closed Group – Statement of financial position

Current assets

Cash and cash equivalents

Receivables

Inventories

Current tax assets

Other current assets

Assets classified as held for sale

Derivative financial instruments

Total current assets

Non-current assets

Receivables

Other financial assets

Property, plant and equipment

Right-of-use assets

Deferred tax assets

Intangibles

Derivative financial instruments

Other

Total non-current assets

Total assets

Current liabilities

Payables

Borrowings

Lease liabilities

Current tax liabilities

Provisions

Derivative financial instruments

Total current liabilities

Non-current liabilities

Payables

Borrowings

Lease liabilities

Deferred tax liabilities

Provisions

Derivative financial instruments

Total non-current liabilities

Total liabilities

Net assets

Equity

Contributed equity – ordinary shares

Reserves

Retained earnings

Total equity

123  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

2022
$000

2021
$000

16,394

62,166

537

1,722

5,961

-

414

94,236

71,514

1,258

-

4,796

2,888

14

87,194

174,706

-

360

2,462,351

2,242,763

17,581

30,654

95,388

8,141

39,392

67,005

115,096

126,878

4,947

1,212

319

1,033

2,727,229

2,485,891

2,814,423

2,660,597

61,016

44,651

6,485

-

25

5,135

72,314

-

7,360

6,520

27

218

117,312

86,439

111,605

361,190

34,943

15,666

10,884

53,758

588,046

705,358

119,402

-

36,404

12,941

11,679

1,314

181,740

268,179

2,109,065

2,392,418

519,299

519,299

(261,558)

(54,158)

1,851,324

1,927,277

2,109,065

2,392,418

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSComputershare Limited Closed Group – Statement of comprehensive income

Revenues from continuing operations

Sales revenue

Other revenue

Total revenue from continuing operations  

Other income

Expenses

Direct services

Technology costs

Corporate services

Finance costs

Total expenses

Share of net profit/(loss) of associates and joint ventures accounted for using the equity method

Profit before income tax expense

Income tax expense/(credit)

Profit for the year

Other comprehensive income 

Cash flow hedges

Exchange differences on translation of foreign operations            

Income tax relating to components of other comprehensive income

Total other comprehensive income for the year, net of tax

Total comprehensive income for the year   

Set out below is a summary of movements in consolidated retained profits for the year of the Closed Group:

Retained earnings at the beginning of the financial year

Profit for the year

Dividends provided for or paid

Retained earnings at the end of the financial year

34. PARENT ENTITY FINANCIAL INFORMATION

(a) Summary financial information
The individual financial statements for the parent entity show the following aggregate amounts:

Balance sheet

Current assets

Non-current assets

Total assets

Current liabilities

Non-current liabilities

Total liabilities

Equity

Contributed equity – ordinary shares  

Reserves  

  Capital redemption reserve

  Foreign currency translation reserve

  Share-based payment reserve

  Equity related consideration

Retained earnings

Total equity

Profit/(loss) attributable to members of the parent entity

Total comprehensive income attributable to members of the parent entity

2022
$000

2021
$000

200,934

350,853

551,787

20,353

190,334

419,012

609,346

28,032

358,305

161,422

43,435

36,748

9,730

40,289

34,647

9,697

448,218

246,055

221

(241)

124,143

391,082

(6,157)

35,361

130,300

355,721

(11,216)

(7,651)

(199,795)

149,966

3,369

2,244

(207,642)

144,559

(77,342)

500,280

1,927,277

1,756,306

130,300

355,721

(206,253)

(184,750)

1,851,324

1,927,277

2022
$000

2021
$000

52,040

68,083

1,208,081

1,286,633

1,260,121

1,354,716

87,747

405,748

493,495

86,212

264,057

350,269

519,299

519,299

2

7,799

25,661

2

84,782

25,357

(2,327)

(2,327)

216,192

377,334

766,626

1,004,447

45,111

66,689

(31,874)

115,782

124

(b) Guarantees
The parent entity’s financial guarantees have been outlined in note 35. 

(c) Contingent liabilities
The parent entity did not have any contingent liabilities as at 30 June 2022 or 30 June 2021 other than the matters outlined in 
note 35.

(d) Parent entity financial information
The financial information for the parent entity, Computershare Limited has been prepared on the same basis as the consolidated 
financial statements, except as set out below.

Investments in controlled entities, associates and joint venture entities
Investments in controlled entities, associates and joint venture entities are accounted for at cost in the financial statements of 
Computershare Limited. Dividends received from associates and joint ventures are recognised in the parent entity’s profit or loss, 
rather than being deducted from the carrying amount of these investments.

Tax consolidation legislation
Computershare Limited and its wholly-owned Australian controlled entities formed a tax consolidation group with effect from 
1 July 2002. 

Members of the tax consolidated group also entered into a tax sharing deed, which includes a tax funding arrangement. As a 
consequence, Computershare Limited, as the head entity in the tax consolidation group, has recognised the current tax liability 
(or receivable) relating to the wholly owned Australian controlled entities in this group in the financial statements as if that liability 
(or receivable) was its own. Amounts receivable or payable under the tax sharing deed are recognised separately as intercompany 
payables or receivables.

35. CONTINGENT LIABILITIES

(a) Guarantees and Indemnities
Computershare Limited, ACN 081 035 752 Pty Ltd, Computershare Investments (UK) (No. 3) Ltd, Computershare Finance Company 
Pty Ltd, Computershare US Inc. and Computershare Investor Services Inc are parties to a Guarantor Deed Poll dated 11 April 2018 in 
respect to the following Facility Agreements:

 > $500.0 million four-year USD Syndicated Facility Agreement executed on 30 June 2020;

 > $450.0 million five-year multi-currency Syndicated Facility Agreement executed on 11 April 2018;

 > $50.0 million five-year multi-currency Bilateral Facility Agreement executed on 28 June 2018 (refer to note 15 for further detail).

Bank guarantees of $375.0 million USD Syndicated Acquisition Bridge Facility executed on 31 March 2021 and $100.0 million 
one-year multi-currency Bilateral Facility Agreement executed on 12 March 2020 were cancelled during the reporting period.

Guarantees and indemnities of EUR 500.0 million have been given to European Institutional Accredited Investors by 
Computershare Limited, ACN 081 035 752 Pty Ltd, Computershare Finance Company Pty Ltd, Computershare US Inc., 
Computershare Investments (UK) (No. 3) Ltd and Computershare Investor Services Inc under a Note and Guarantee Agreement 
dated 7 October 2021.

Guarantees and indemnities of AUD 300.0 million have been given to Australian Institutional Accredited Investors by 
Computershare Limited, ACN 081 035 752 Pty Ltd, Computershare Finance Company Pty Ltd, Computershare US Inc., 
Computershare Investments (UK) (No. 3) Ltd and Computershare Investor Services Inc under a Note and Guarantee Agreement 
dated 30 November 2021.

Guarantees and indemnities of $770.0 million (2021: $990.0 million) have been given to US Institutional Accredited Investors 
by Computershare Limited, ACN 081 035 752 Pty Ltd, Computershare Finance Company Pty Ltd, Computershare US Inc., 
Computershare Investments (UK) (No. 3) Ltd and Computershare Investor Services Inc under a Note and Guarantee Agreement 
dated 9 February 2012 and 20 November 2018.

Bank guarantees of AUD 2.7 million (2021: AUD 2.7 million) have been given in respect of facilities provided to Australian 
subsidiaries.

Bank guarantees of ZAR 6.3 million (2021: ZAR 6.8 million) have been given in respect of facilities provided to South African 
subsidiaries. 

A performance guarantee of ZAR 32.0 million (2021: ZAR 32.0 million) has been given by Computershare (Pty) Ltd to provide 
security for the performance of obligations as a Central Securities Depository Participant. 

(b) Legal and Regulatory Matters
Regulatory, tax and commercial claims have been made against the consolidated entity in various countries in the normal course 
of business. An inherent difficulty in predicting the outcome of such matters exists and they may take some time to resolve. Based 
on current knowledge of the Group, an appropriate liability is recognised on the consolidated balance sheet if future cash outflows 
are considered probable with regard to such claims. The status of the claims is monitored by management on an ongoing basis, 
together with the adequacy of any provisions recorded in the Group’s financial statements.

125  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS(c) Other
The Group is subject to regulatory capital requirements administered by relevant regulatory bodies in countries where 
Computershare operates. Failure to meet minimum capital requirements, or other ongoing regulatory requirements, can initiate 
action by the regulators that, if undertaken, could revoke or suspend the Group’s ability to provide trust services to customers in 
these markets. Adherence to capital requirements is closely monitored by the Group. 

Computershare Limited (Australia) has issued a letter of warrant to Computershare (Pty) Ltd. This obligates Computershare 
Limited (Australia) to maintain combined tier one capital of at least ZAR 455.0 million (2021: ZAR 455.0 million).

Potential withholding and other tax liabilities arising from distribution of all retained distributable earnings of all foreign 
incorporated controlled entities are $35.3 million (2021: $32.4 million). No provision is made for withholding tax on unremitted 
earnings of applicable foreign incorporated controlled entities as there is currently no intention to remit these earnings to the 
parent entity.

Computershare Limited (Australia), as the parent entity, has undertaken to own, either directly or indirectly, all of the equity 
interests and to guarantee performance of the obligations of Computershare Investor Services Pty Ltd, Computershare Trust 
Company NA, Georgeson LLC, Georgeson Securities Corporation, Computershare Trust Company of Canada and Computershare 
Investor Services Inc with respect to any financial accommodation related to transactional services provided by BMO Harris Bank, 
Chicago.

36. COMMITMENTS

(a) Retirement benefits
Defined Contribution Funds
The Group maintains defined contribution superannuation schemes which provide benefits to all employees upon their disability, 
retirement or death. Employee contributions to the funds are based upon various percentages of employees’ gross salaries as set 
out below: 

Australian controlled entities contribute to the defined contribution funds as follows:
 > Category 1 – Management (employer contributions, voluntary employee contributions)

 > Category 2 – Staff (statutory employer contributions of 10% (increasing to 10.5% from 1 July 2022), voluntary employee 

contributions)

 > Category 3 – SG (Superannuation Guarantee) Staff and casual and fixed term employees (statutory employer contributions, 

voluntary employee contributions)

Foreign controlled entities contribute to the defined contribution funds as follows:
 > United Kingdom entities – between 1% and 10% of employees’ gross salaries depending upon years of service

 > United States entities – voluntary employee contributions with matching employer contribution up to 4% of employees’ 

eligible compensation

 > Canadian entities – between 2% and 7% of employees’ base salaries dependent upon years of service

 > South African entities – 12% of employees’ gross salaries

 > New Zealand entities – voluntary employee contributions with matching employer contribution up to 6% of employees’ base 

salaries

 > Hong Kong entities – between 5% and 20% of employees’ base salary dependent upon years of service

Defined Benefit Funds
Computershare Communication Services GmbH maintained a defined benefit scheme which provided benefits to two employees in 
2021; there are no longer any employees in this benefit scheme as at 30 June 2022.

(b) Lease Liabilities
The Group leases various properties, computer equipment, motor vehicles and other items of plant and equipment. The Group has 
recognised right-of-use assets and lease liabilities (note 22) for these leases except for short-term and low-value assets.

(c) Other 
An overseas subsidiary performing loan servicing activities is obliged, in certain circumstances, to make payments on behalf of 
mortgagors related to taxes, insurance, principal and interest. The amount of these advance payments fluctuates over time as it 
depends on the type of loans being serviced and their performance. 

126

As of 30 June 2022, the Group was servicing approximately $46.4 billion (2021: $41.8 billion) of mortgages owned by the 
US government sponsored mortgage agencies. While the Group, as the owner of the related MSRs, may have the obligation 
to acquire any mortgages from the serviced pool that do not meet the agencies’ lending criteria, the consolidated entity is in 
possession of indemnities and warranties that require originating banks to purchase such mortgages from the Group and cover any 
transfer costs. Only in the event of bankruptcy or dissolution of the originating bank, would Computershare retain the defective 
mortgage together with the underlying collateral. In these limited circumstances, the Group would have the option to either hold 
the mortgage or seek another buyer in the open market. The impact at 30 June 2022 of any retained mortgages is immaterial to 
the consolidated entity.

37. CAPITAL EXPENDITURE COMMITMENTS

Capital expenditure commitments contracted for at balance date but not recorded in the financial statements are as follows:

Fit-out of premises

Plant and equipment

2022
$000

2,251

4,288

6,539

2021
$000

-

1,400

1,400

38. SIGNIFICANT EVENTS AFTER YEAR END

No other matter or circumstance has arisen since the end of the financial year which is not otherwise dealt with in this financial 
report that has significantly affected or may significantly affect the operations of the consolidated entity, the results of those 
operations or the state of affairs of the consolidated entity in subsequent financial years.

39. RELATED PARTY DISCLOSURES

Key management personnel disclosures are included in note 40. Detailed remuneration disclosures are provided in the 
remuneration report. 

Directors’ shareholdings

Ordinary shares held at the end of the financial year

Net ordinary shares purchased/(sold) by directors during the financial year

The directors participated in the rights issue during the previous financial year to the value of AUD 14,314,139.  
The rights issue was completed in 2021.

Ordinary dividends received during the year in respect of those ordinary shares

Shares in the parent entity

2022

2021

313,861

32,391,451

(65,304)

1,030,811

2022
$

2021
$

5,468,767

10,698,826

(a) Wholly owned Group – intercompany transactions and outstanding balances 
The parent entity and its controlled entities entered into the following transactions during the year within the wholly owned Group:

 > Loans were advanced and repayments received on loans and intercompany accounts 

 > Fees were exchanged between entities 

 >

Interest was charged between entities 

 > The parent entity and its Australian controlled entities have been parties to a tax sharing deed, which includes a tax funding 

arrangement (note 34)

 > Dividends were paid between entities 

 > Bank guarantees were provided by the parent entity to its controlled entities (note 35)

These transactions were undertaken on commercial terms and conditions.

Ultimate controlling entity
The ultimate controlling entity of the Group is Computershare Limited.

(b) Ownership interests in related parties
Interests in controlled entities are set out in note 31. Interests held in associates and joint ventures are disclosed in note 32.

127  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
 
(c) Transactions with associates and joint ventures 
The following transactions were entered into with associates and joint ventures:

Sales and purchases of goods and services

  Sales to

  Purchases from

Outstanding balances arising from sales and purchases of goods and services

  Trade receivables

  Trade payables

Loans to/from related parties

  Loans receivable from Milestone Group Pty Ltd 

These transactions were undertaken on commercial terms and conditions.

40. KEY MANAGEMENT PERSONNEL DISCLOSURES

Key management personnel compensation

Short-term employee benefits

Other long-term benefits

Post-employment benefits

Share-based payments 

Other

Total

2022
$

2021
$

243,587

286,569

4,020,354

3,936,520

45,895

12,617

8,515

635,459

-

375,674

6,489,840

6,033,699

78,201

31,422

119,497

107,569

3,721,036

2,144,149

41,081

166,554

10,449,655

8,483,393

For detailed remuneration disclosures please refer to sections 1 to 6 of the remuneration report within the Directors’ Report.

41. EMPLOYEE AND EXECUTIVE BENEFITS

Certain employees are entitled to participate in share and performance rights schemes. A transaction is classified as share-based 
compensation where the Group receives services from an employee and pays for these in shares or similar equity instruments.

For each of the Group’s share plans, the fair value is measured at grant date and the expense is recognised over the relevant 
vesting period in the income statement with a corresponding increase in the share-based payments reserve. The expense is 
adjusted to reflect actual and expected levels of vesting.

(a) Share plans
Exempt Employee Share Plan
Computershare operates an Exempt Employee Share Plan which provides Australian based employees the opportunity to acquire 
shares in Computershare Limited. Each year, participating employees can make contributions from their pre-tax salary to acquire 
AUD 500 worth of shares. Such employee contributions are matched by the Group with an additional AUD 500 worth of shares 
being acquired for each participating employee. All permanent employees in Australia with at least six months service and 
employed at the allocation date are entitled to participate in this plan. 

Deferred Employee Share Plan
Computershare also operates a Deferred Employee Share Plan where Computershare matches dollar for dollar employee pre-tax 
contributions to a maximum of AUD 3,000 per employee. Shares purchased and funded by an employee’s pre-tax salary must 
remain in the plan for a minimum of one year. Matching shares funded by the Group must be kept in the plan for a minimum of two 
years or they will be forfeited. All permanent employees in Australia employed at the allocation date are entitled to participate in 
this plan. Similar contribution plans have been made available to employees in other jurisdictions where the Group has operations, 
including New Zealand, Hong Kong, China, the United Kingdom, Ireland, Jersey, Germany, Canada, South Africa and the US.

128

 
Deferred Short-Term Incentive (DSTI) Share Plan
The Group also provides DSTI awards to employees as part of the group’s STI incentive plans. Recipients of DSTI awards must 
complete specified periods of service as a minimum before any share awards under the DSTI plan become unrestricted. Shares in 
Computershare Limited may also be provided to selected employees on a discretionary basis for retention or similar purposes.  

Number of employee shares held

Opening balance

Shares purchased on the market

Forfeited shares reissued

Shares forfeited

Shares withdrawn

Closing balance

Fair value of shares granted through the employee share plan ($000)*

Ordinary shares

2022

2021

12,223,037

11,188,579

2,633,016

2,990,432

242,190

253,430

(224,227)

(254,947)

(3,254,199) (1,954,457)

11,619,817

12,223,037

38,243

31,564

*  Weighted average fair value of shares is determined by the closing price at the end of the day’s trading on the Australian Securities Exchange on the 

allocation date. The average price per share purchased on market was AUD $18.30.

Phantom Share Awards Plan
The Phantom Share Awards Plan (Phantom Plan) is as an alternative to the DSTI Share Plan to employees who are resident for tax 
purposes in countries where the taxation and/or legal requirements mean the DSTI Share Plan does not achieve the most effective 
outcome for Computershare or those employees. Awards under the Phantom Plan are cash-settled and vest after specified periods 
of service have been completed.

(b) Long-Term Incentive Plan
Performance rights and share appreciation rights
The Company offers a long-term incentive plan (LTIP) to eligible key management personnel and senior group executives. 

The LTIP plan comprises awards of performance rights or other equity instruments that are subject to performance hurdles. 
Rights are granted for no consideration and carry no dividend or voting rights. Each performance right carries an entitlement 
for the participant to be granted one fully paid ordinary share in Computershare Limited subject to satisfaction of the applicable 
performance hurdles and continued employment over a three year performance period. Under the FY2019 and FY2020 LTIP, 
50% of each award of performance rights is subject to an EPS hurdle and 50% is subject to a TSR performance hurdle. 

In FY2021, a transitional LTIP was introduced for that financial year only which was designed to support the Group’s recovery 
from the economic impacts of the Covid-19 pandemic. The FY2021 LTIP award comprised 50% a grant of performance rights 
subject to a TSR performance hurdle and the other 50% a grant of Share Appreciation Rights (SARs). A share-settled SAR entitles 
the participant to a payment (in Company shares) at the end of the performance period equivalent to the amount by which the 
underlying Company share price has increased since the right was granted. 

In FY2022, Computershare reverted to an LTIP which comprised an award of performance rights subject to performance hurdles. 
Under the FY2022 LTIP, 40% of each award of performance rights is subject to a TSR performance hurdle, 30% is subject to a 
Management EPS excluding margin income (EPS ex MI) hurdle and 30% is subject to a Return on Invested Capital (ROIC) hurdle. 

Set out below are summaries of performance rights and SARs granted under the LTIP:

Performance rights

Grant date

Approximate 
exercise date 

Exercise 
price

Balance at 
beginning of 
the year

Granted 
during 
the year

Exercised 
during 
the year 

Lapsed 
during 
the year 

Balance at 
end of 
the year

Exercisable 
at end of 
the year

26 Nov 20181

Sep 2021

25 Nov 20191

Sep 2022

27 Nov 20201 

Sep 2023

29 Nov 2021

Sep 2024

Total

$0.00

$0.00

$0.00

$0.00

518,718

725,928

417,412

-

-

-

-

699,880

1,662,058

699,880

-

-

-

-

-

(518,718)

-

(37,792)

688,136

(20,662)

396,750

-

699,880

(577,172)

1,784,766

1 

The grant date of prior year awards has been amended to correct the date the employee accepted the performance rights allocation.

Share appreciation rights

27 Nov 20202

Sep 2023

$0.00

1,477,334

Total

1,477,334

-

-

-

-

(73,130)

1,404,204

(73,130)

1,404,204

2  The grant date of prior year awards has been amended to correct the date the employee accepted the share appreciation rights allocation.

-

-

-

-

-

-

-

129  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTSThe fair value of performance rights granted under the 2022 LTI plan were assessed using the following parameters:

Grant Date

Hurdle start date

Hurdle end date

Share price at grant date

Fair value at measurement date (i)

Exercise price 

Expected volatility (ii)

Option life

Expected dividend yield p.a (iii)

Risk free rate p.a. (iv)

2022 Plan TSR

2022 Plan EPS Ex MI

2022 Plan ROIC

29 November 2021

29 November 2021

29 November 2021

1 July 2021

30 June 2024

1 July 2021

30 June 2024

1 July 2021

30 June 2024

AUD 19.14

AUD 13.63

AUD 0.00

31.53%

3 years

2.403%

0.915%

AUD 19.14

AUD 17.91

AUD 0.00

31.53%

3 years

2.403%

0.915%

AUD 19.14

AUD 17.91

AUD 0.00

31.53%

3 years

2.403%

0.915%

i) 

 To calculate fair value, a Monte Carlo simulation was used to estimate the likelihood of achieving the relative TSR hurdles. For the EPS Ex MI and ROIC 
hurdles, the Black-Scholes-Merton model was used to estimate the fair value.

ii)  Expected volatility is based on historical daily share price for the three-year period preceding the grant date.

iii)  Expected dividend yield is based on historic yield for the three-year period immediately preceding the grant date.

iv)  Risk free interest rate is based on the three-year zero coupon Australian government bonds at grant date.

(c) Employee benefits recognised

Performance rights expense

Share plan and options expense

Aggregate employee entitlement liability (note 23 and 24)

42. REMUNERATION OF AUDITORS

2022
$000

4,941

21,309

48,969

2021
$000

1,822

20,572

48,477

During the year the following fees were paid or payable for services provided by the auditor of the parent entity, its network firms 
and non-related audit firms:

Assurance services:

Auditing or review of financial statements

  –  PricewaterhouseCoopers Australia

  –  Network firms of PricewaterhouseCoopers Australia

Other assurance services

  –  PricewaterhouseCoopers Australia

  –  Network firms of PricewaterhouseCoopers Australia

Taxation services

  –  Related practices of PricewaterhouseCoopers Australia

1,347

3,961

5,308

519

4,861

5,380

231

231

989

3,328

4,317

461

2,146

2,607

463

463

Remuneration received, or due and receivable, by auditors other than the auditor of the parent entity and its 
affiliates for:

Auditing or review of financial statements

173

547

130

REPORTS

DIRECTORS’ DECLARATION 

In the directors’ opinion:

(a)  the financial statements and notes set out on pages 69 to 130 are in accordance with the Corporations Act 2001, including:

(i)   complying with Accounting Standards, the Corporations Regulations 2001 and other mandatory professional reporting 

requirements; and

(ii)   giving a true and fair view of the consolidated entity’s financial position as at 30 June 2022 and of its performance for the 

financial year ended on that date; and

(b)  there are reasonable grounds to believe that the Company will be able to pay its debts as and when they become due and 

payable; and

(c)  at the date of this declaration, there are reasonable grounds to believe that the members of the Closed Group identified in 

note 31 will be able to meet any obligations or liabilities to which they are, or may become, subject to by virtue of the deed of 
cross guarantee described in note 33. 

Note 1 confirms that the financial statements also comply with International Financial Reporting Standards as issued by the 
International Accounting Standards Board. 

The directors have been given the declarations by the Chief Executive Officer and Chief Financial Officer required by section 295A 
of the Corporations Act 2001.

Signed in accordance with a resolution of the directors. 

SD Jones 
Chairman

19 September 2022

SJ Irving 
Director

131  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

 
DECLARATION TO THE BOARD OF DIRECTORS 

The Chief Executive Officer and Chief Financial Officer state that:

(a)  the financial records of the consolidated entity for the financial year ended 30 June 2022 have been properly maintained in 

accordance with section 286 of the Corporations Act 2001; and

(b)  the financial statements, and the notes to the financial statements, of the consolidated entity, for the financial year ended 

30 June 2022:

(i)  comply with Accounting Standards, the Corporations Regulations 2001 and other mandatory professional reporting 

requirements; and

(ii)  give a true and fair view of the consolidated entity’s financial position as at 30 June 2022 and of their performance for the 

financial year ended on that date.

SJ Irving 
Chief Executive Officer

19 September 2022

NSR Oldfield 
Chief Financial Officer

132

INDEPENDENT AUDITOR’S REPORT 

Independent auditor’s report

To the members of Computershare Limited

Report on the audit of the financial report

Our opinion

In our opinion:

(a)

The accompanying financial report of Computershare Limited (the Company) and its
controlled entities (together the Group) is in accordance with the Corporations Act 2001,
including:

i. giving a true and fair view of the Group's financial position as at 30 June 2022 and of its
financial performance for the year then ended

ii. complying with Australian Accounting Standards and the Corporations Regulations 2001.

(b) The financial report and notes also comply with International Financial Reporting Standards as

disclosed in Note 1.

What we have audited
The Group financial report comprises:

●
●
●
●
●

●

the consolidated statement of financial position as at 30 June 2022
the consolidated statement of comprehensive income for the year then ended
the consolidated statement of changes in equity for the year then ended
the consolidated cash flow statement for the year then ended
the notes to the consolidated financial statements, which include significant accounting policies
and other explanatory information
the directors’ declaration.

Basis for opinion

We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under
those standards are further described in the Auditor’s responsibilities for the audit of the financial
report section of our report.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis
for our opinion.

Independence
We are independent of the Group in accordance with the auditor independence requirements of the
Corporations Act 2001 and the ethical requirements of the Accounting Professional & Ethical
Standards Board’s APES 110 Code of Ethics for Professional Accountants (including Independence
Standards) (the Code) that are relevant to our audit of the financial report in Australia. We have also
fulfilled our other ethical responsibilities in accordance with the Code.

PricewaterhouseCoopers, ABN 52 780 433 757
2 Riverside Quay, SOUTHBANK VIC 3006, GPO Box 1331, MELBOURNE VIC 3001
T: 61 3 8603 1000, F: 61 3 8603 1999

PricewaterhouseCoopers, ABN 52 780 433 757
2 Riverside Quay, SOUTHBANK  VIC  3006, GPO Box 1331, MELBOURNE  VIC  3001
T: 61 3 8603 1000, F: 61 3 8603 1999

Liability limited by a scheme approved under Professional Standards Legislation.

133  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

Liability limited by a scheme approved under Professional Standards Legislation.

Our audit approach

An audit is designed to provide reasonable assurance about whether the financial report is free from
material misstatement. Misstatements may arise due to fraud or error. They are considered material if
individually or in aggregate, they could reasonably be expected to influence the economic decisions of
users taken on the basis of the financial report.

We tailored the scope of our audit to ensure that we performed enough work to be able to give an
opinion on the financial report as a whole, taking into account the geographic and management
structure of the Group, its accounting processes and controls and the industry in which it operates.

Materiality

● For the purpose of our audit we used overall Group materiality of USD 17 million, which represents

approximately 5% of the Group’s profit before tax, excluding the acquisition and integration costs related
to the Computershare Corporate Trust (CCT) business and a gain on disposal of an equity investment
(“adjusted Group profit before tax”).

● We applied this threshold, together with qualitative considerations, to determine the scope of our audit and
the nature, timing and extent of our audit procedures and to evaluate the effect of misstatements on the
financial report as a whole.

● We chose adjusted Group profit before tax because, in our view, it is the benchmark against which the
performance of the Group is most commonly measured. We adjusted for the acquisition and integration
costs and the gain on disposal of an equity investment as these are infrequent items impacting profit and
loss.

● We utilised a 5% threshold based on our professional judgement, noting it is within the range of commonly

acceptable thresholds.

Audit Scope

● Our audit focused on where the Group made subjective judgements; for example, significant accounting

estimates involving assumptions and inherently uncertain future events.

● The Group operates in more than 20 countries, with the majority of its business based in six geographical
locations – Australia, United States of America, United Kingdom, Canada, Hong Kong and Switzerland.
The Group engagement team determined the nature, timing and extent of work that needed to be
performed by it and by auditors operating under its instruction (component auditors). We structured our
audit approach as follows:

- We audited certain entities in Australia, United States of America, United Kingdom, Hong Kong and
Canada due to their financial significance to the Group.

- We performed specified risk focused procedures on certain account balances for other entities in
Australia, United States of America, United Kingdom, Canada and Switzerland.

134

- We carried out further procedures at the Group level, including procedures over consolidation and
preparation of the financial statements.

● For work performed by component auditors, we determined the level of involvement required from us in
order to be able to conclude whether sufficient appropriate audit evidence had been obtained. Our
involvement included discussions, written instructions and holding meetings with component audit teams
in Australia, United States of America, United Kingdom, Canada, Hong Kong and Switzerland.

Key audit matters

Key audit matters are those matters that, in our professional judgement, were of most significance in
our audit of the financial report for the current period. The key audit matters were addressed in the
context of our audit of the financial report as a whole, and in forming our opinion thereon, and we do
not provide a separate opinion on these matters. Further, any commentary on the outcomes of a
particular audit procedure is made in that context. We communicated the key audit matters to the Risk
and Audit Committee.

Key audit matter

How our audit addressed the key audit matter

Impairment assessment of goodwill
(Refer to note 11 of the financial statements)

The Group had a goodwill balance of USD 1,984
million at 30 June 2022 (30 June 2021: USD
1,912 million), representing approximately 33%
(30 June 2021: 36%) of the total assets of the
Group.

The Group is required to perform an impairment
assessment of its goodwill balance at least
annually under Australian Accounting Standards.

The Group performed an impairment
assessment over the goodwill balance by
calculating the value in use for each operating
segment, which is comprised of groups of cash
generating units (CGUs), or CGUs separately
identified for impairment testing, using
discounted cash flow models (the models). This
assessment included considering the treatment
of the newly acquired CCT operating segment
and associated CGU.

We considered the impairment assessment of
goodwill to be a key audit matter as the goodwill
balance is significant to the consolidated
statement of financial position and significant
judgement is required by the Group in estimating
future cash flows, particularly with respect to
determining appropriate:

● Discount rates.

●

Five year cash flow projections (in a
limited number of cases, the CGU cash

We evaluated whether the Group’s identification of CGUs,
which are the smallest identifiable groups of assets that
can generate largely independent cash inflows, was
consistent with our knowledge of the Group’s operations
and the internal organisational structure.

We evaluated whether the methods applied in calculating
and allocating carrying value and value in use to the
identified CGUs were in line with the requirements of
Australian Accounting Standards.

In relation to the models, we performed the following
procedures, amongst others:

●

Tested the mathematical accuracy of the models’
calculations, on a sample basis.

● Compared cash flow forecasts to Board

approved business plans.

● Compared previous cash flow forecasts to actual
results to assess the historical accuracy of
forecasting.

●

●

●

Together with PwC valuation experts, assessed
the appropriateness of discount rates contained
in the models, for a sample of CGUs, by
comparing these to relevant external data.

Tested whether cash flow forecasts and terminal
growth rates used in the models are consistent
with our knowledge of current business
conditions, externally derived data (where
possible) and our understanding of the business.

For each operating segment, assessed the
Group’s sensitivity analysis which included the

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INDEPENDENT AUDITOR’S REPORTKey audit matter

How our audit addressed the key audit matter

flow projections are for a period longer
than five years to account for the nature
of the cash flows and specific
circumstances).

●

Earnings growth rates applied beyond
the short-term cash flow forecasts
(terminal growth rates).

Group’s assessment of reasonably possible
changes to key assumptions.

We also considered the reasonableness of the Group’s
financial report disclosures in relation to this matter in light
of the requirements of Australian Accounting Standards.

We performed the following procedures, amongst others,
over the Group’s assessment of the useful life of MSRs:

●

●

Assessed significant assumptions as at 30 June
2022 and any changes to significant assumptions
since the Group’s most recent assessment (as at
1 July 2021) by reference to externally derived
data (where possible).

Together with PwC valuation experts, tested the
Group’s third party MSR valuer’s estimate for
expected remaining useful life.

● Compared the Group’s estimate of useful life for
the interest-sensitive and non-interest sensitive
loans to that of the Group’s third party MSR
valuer.

● Considered the competence and capabilities of

the Group’s third party MSR valuer.

We also considered the reasonableness of the Group’s
financial report disclosures in relation to this matter in light
of the requirements of Australian Accounting Standards.

Useful life assessment of Mortgage Servicing
Rights (MSRs)
(Refer to note 10 of the financial statements)

The Group held MSRs after amortisation of USD
629 million at 30 June 2022 (30 June 2021: USD
678 million), representing approximately 10% (30
June 2021: 13%) of the total assets of the
Group.

MSRs are intangible assets acquired that
provide the legal right to service a particular
mortgage for a fee for the duration of its life. The
owner of the MSR can either service the loan
itself or appoint a sub-servicer to do so.

Amortisation for MSRs is calculated using the
straight-line method over their estimated useful
lives of eight years for the interest-sensitive part
of the portfolio and nine years for the
non-interest sensitive part of the portfolio.

The estimated useful life of MSRs reflects the
Group’s estimate of the average life of the
underlying mortgages. The most significant
factors impacting the useful life are US mortgage
interest rates and the rate of the borrowers’
prepayments. The average life of MSRs
increases where US interest rates are higher or
borrower prepayments are lower than previously
estimated, which would result in an decrease in
amortisation expense.

We considered the useful life of MSRs to be a
key audit matter as significant judgement is
required by the Group in determining the period
over which these rights will generate economic
benefits.

136

Key audit matter

How our audit addressed the key audit matter

Computershare Corporate Trust purchase
price accounting (PPA)
(Refer to note 8 of the financial statements)

On 1 November 2021, Computershare acquired
the assets of Wells Fargo corporate trust
services (CCT), a leading US based provider of
trust and agency services to government and
corporate clients. Total consideration was USD
725.6 million.

The fair value of material assets and liabilities
arising from the acquisition include customer
relationships (intangible assets) (USD 595.5m),
trade and unbilled receivables of (USD 30.8m),
property, plant and equipment (USD 18.1m) and
contract liabilities (USD 56.5m).

Provisional goodwill on consolidation of USD
130.1m was recognised at acquisition date. The
purchase price accounting remains provisional at
year end.

The acquisition was a key audit matter as
determining the fair value of the assets and
liabilities acquired, including the customer
relationship and contract liabilities, is inherently
judgemental.

We performed the following procedures over CCT PPA,
amongst others:

● Obtained the final signed purchase agreement

and evaluated whether the transaction
represents a business combination in line with
Australian Accounting Standards.

● Compared the cash consideration paid by the

Group, including all associated acquisition costs,
to the final signed purchase agreement.

●

Assessed the fair values of the acquired assets
and liabilities recognised by agreeing the book
values to supporting documentation.

● Reviewed the Group’s third party valuer’s report
outlining the key assumptions and estimated
useful life for customer relationships.

● Considered the competence and capabilities of
the third party valuer engaged by the Group to
assess the useful life of customer relationships.

●

●

●

Assessed the reasonableness of the valuation
model including key inputs and assumptions for
the customer relationship intangible asset
acquired, with a particular focus on the key
assumptions therein, including the weighted
average cost of capital, internal rate of return and
weighted average rate of return.

Tested the mathematical accuracy of the model’s
calculations.

Assessed the useful lives of intangible assets in
light of our knowledge of the business’
operations.

We also considered the reasonableness of the Group’s
financial report disclosures in relation to this matter in light
of the requirements of Australian Accounting Standards.

Other information

The directors are responsible for the other information. The other information comprises the
information included in the annual report for the year ended 30 June 2022, but does not include the
financial report and our auditor’s report thereon.

Our opinion on the financial report does not cover the other information and accordingly we do not
express any form of assurance conclusion thereon.

137  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

INDEPENDENT AUDITOR’S REPORTIn connection with our audit of the financial report, our responsibility is to read the other information
and, in doing so, consider whether the other information is materially inconsistent with the financial
report or our knowledge obtained in the audit, or otherwise appears to be materially misstated.

If, based on the work we have performed on the other information that we obtained prior to the date of
this auditor’s report, we conclude that there is a material misstatement of this other information, we are
required to report that fact. We have nothing to report in this regard.

Responsibilities of the directors for the financial report

The directors of the Company are responsible for the preparation of the financial report that gives a
true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001
and for such internal control as the directors determine is necessary to enable the preparation of the
financial report that gives a true and fair view and is free from material misstatement, whether due to
fraud or error. In Note 1, the directors also state, in accordance with Accounting Standard AASB 101
Presentation of Financial Statements, that the financial statements comply with International Financial
Reporting Standards.

In preparing the financial report, the directors are responsible for assessing the ability of the Group to
continue as a going concern, disclosing, as applicable, matters related to going concern and using the
going concern basis of accounting unless the directors either intend to liquidate the Group or to cease
operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial report

Our objectives are to obtain reasonable assurance about whether the financial report as a whole is
free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that
an audit conducted in accordance with the Australian Auditing Standards will always detect a material
misstatement when it exists. Misstatements can arise from fraud or error and are considered material
if, individually or in the aggregate, they could reasonably be expected to influence the economic
decisions of users taken on the basis of the financial report.

A further description of our responsibilities for the audit of the financial report is located at the Auditing
and Assurance Standards Board website at:
https://www.auasb.gov.au/auditors_responsibilities/ar1.pdf

This description forms part of our auditor's report.

Report on the remuneration report

Our opinion on the remuneration report

We have audited the remuneration report included in pages 45 to 66 of the directors’ report for the
year ended 30 June 2022.

In our opinion, the remuneration report of Computershare Limited for the year ended 30 June 2022
complies with section 300A of the Corporations Act 2001.

138

Responsibilities

The directors of the Company are responsible for the preparation and presentation of the
remuneration report in accordance with section 300A of the Corporations Act 2001. Our responsibility
is to express an opinion on the remuneration report, based on our audit conducted in accordance with
Australian Auditing Standards.

PricewaterhouseCoopers

Marcus Laithwaite
Partner

Melbourne
19 September 2022

139  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

INDEPENDENT AUDITOR’S REPORTFURTHER INFORMATION

SHAREHOLDER INFORMATION 

This section contains additional information required by the Australian Securities Exchange Limited listing rules not disclosed 
elsewhere in this report.

SHAREHOLDINGS

Substantial Shareholders 
The following information is extracted from the Company’s Register of Substantial Shareholders.

Name

AustralianSuper Pty Ltd

BlackRock Group

Christopher John Morris

State Street Corporation

Number of 
ordinary shares

Fully paid 
percentage

65,885,368

36,491,751

32,091,083

30,253,648

10.91%

6.04%

5.32%

5.01%

Class of shares and voting rights
At 9 September 2022 there were 36,632 holders of ordinary shares in the Company. The voting rights attaching to the ordinary 
shares set out in clause 4 of the Company’s Constitution are:

a.  the right to receive notice of and to attend and vote at all general meetings of the Company;

b.  the right to receive dividends; and

c.  in a winding up or a reduction of capital, the right to participate equally in the distribution of the assets of the Company (both 
capital and surplus), subject to any amounts unpaid on the Share and, in the case of a reduction, to the terms of the reduction.

Distribution of shareholders of shares as at 9 September 2022

Size of holding

1 – 1,000

1,001 – 5,000

5,001 – 10,000

10,001 – 100,000

100,001 and over

Total shareholders

Ordinary 
shareholders

20,692

12,657

1,924

1,252

107

36,632

There were 670 shareholders holding less than a marketable parcel of 21 ordinary shares as at 9 September 2022.

Twenty Largest Shareholders of ordinary shares as at 9 September 2022

Ordinaryshares

HSBC Custody Nominees (Australia) Limited

J P Morgan Nominees Australia Limited

Citicorp Nominees Pty Limited

National Nominees Limited

Welas Pty Ltd

BNP Paribas Noms Pty Ltd 

Penelope Maclagan

Finico Pty Ltd 

Argo Investments Limited

Computershare Clearing Pty Ltd

Citicorp Nominees Pty Limited  

CPU Share Plans Pty Limited

Australian Foundation Investment Company Limited

HSBC Custody Nominees (Australia) Limited 

Netwealth Investments Limited 

BNP Paribas Nominees Pty Ltd 

Ms Michele Jean O'Halloran

Fraser Island Pty Ltd 

BNP Paribas Nominees Pty Ltd Hub24 Custodial Serv Ltd 

Mutual Trust Pty Ltd

Total

Number

182,150,778

135,991,061

71,105,448

20,244,797

19,000,000

16,295,962

10,980,603

7,257,557

5,458,117

5,206,476

3,972,476

3,751,561

3,630,000

3,181,626

2,849,393

2,648,757

2,573,638

2,558,093

2,298,367

1,351,073

%

30.17

22.53

11.78

3.35

3.15

2.70

1.82

1.20

0.90

0.86

0.66

0.62

0.60

0.53

0.47

0.44

0.43

0.42

0.38

0.22

502,505,783

83.23

140

CORPORATE DIRECTORY 

DIRECTORS

Simon David Jones
(Chairman)
Stuart James Irving
(President and Chief Executive Officer)
Abigail Pip Cleland
Tiffany Lee Fuller
Lisa Mary Gay
John Nendick
Paul Joseph Reynolds
Joseph Mark Velli

COMPANY SECRETARY

Dominic Matthew Horsley

REGISTERED OFFICE

Yarra Falls
452 Johnston Street
Abbotsford VIC 3067

Telephone  +61 3 9415 5000
Facsimile  +61 3 9476 2500

STOCK EXCHANGE LISTING

Australian Securities Exchange

AUDITORS

PricewaterhouseCoopers
2 Riverside Quay
Southbank VIC 3006

SHARE REGISTRY

Computershare Investor Services Pty Limited
Yarra Falls
452 Johnston Street
Abbotsford VIC 3067

PO BOX 103
Abbotsford VIC 3067

Telephone 

Facsimile 

1300 307 613 (within Australia)
+ 61 3 9415 4222
+ 61 3 9473 2500

INVESTOR RELATIONS

Yarra Falls
452 Johnston Street
Abbotsford VIC 3067

Telephone  +61 3 9415 5000
Facsimile  +61 3 9476 2500

Email  
investor.relations@computershare.com.au

Website 
www.computershare.com

141  |  COMPUTERSHARE  |  ANNUAL REPORT  |  2022

 
 
 
 
Computershare Limited
ABN 71 005 485 825

COMPUTERSHARE
HEAD OFFICE

The Annual Report
is available online at
www.computershare.com

Yarra Falls
452 Johnston Street
Abbotsford Victoria 3067
Australia

Telephone: +61 3 9415 5000
Facsimile: +61 3 9473 2500