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Consolidated Communications

cnsl · NASDAQ Communication Services
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Ticker cnsl
Exchange NASDAQ
Sector Communication Services
Industry Telecommunications Services
Employees 1001-5000
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FY2019 Annual Report · Consolidated Communications
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2019 ANNUAL REPORT

DEAR STOCKHOLDERS,

2019 was a transformational year for Consolidated 
Communications, a top-10 fiber provider in the U.S. We 
grew broadband and data and transport revenue. We 
produced stable earnings and improved cash flow while 
we strengthened the balance sheet, and successfully 
completed integration projects.

We continue to execute on these four strategic imperatives 
that are Consolidated’s roadmap for success.

• Produce stable EBITDA and grow free cash flow.
We delivered stable and consistent Adjusted EBITDA  
and revenue in 2019. The Company reported revenue  
of $1.34 billion for the year, and generated Adjusted 
EBITDA of $523.5 million. Net cash from operating 
activities totaled $339.1 million, while operating expenses 
declined 9 percent.

We remain disciplined in further optimizing costs as well 
as prioritizing every dollar we invest in the highest-return 
projects. This will allow us to grow free cash flow and 
stabilize EBITDA in 2020. 

• Leverage fiber assets across three customer groups.
We are investing in and edging out our fiber network, with 
almost 600 fiber route miles built last year. As a top-10 
fiber provider in the U.S., we’re bringing competitive 
broadband solutions to carriers, commercial businesses 
of all sizes, and consumers across 23 states. We’re also 
lighting more buildings, offices and homes by connecting 
them to our fiber hubs in all regions we serve. This progress 
is evident by our lit buildings total increasing by 18 percent 
last year.

• Execute a disciplined capital allocation plan.

We retired $55 million in senior unsecured notes in 2019 
as part of the Capital Allocation Plan we announced last 
April. We are redirecting substantially all free cash flow to 
pay down debt and lower our leverage ratio, as a means 
of delevering and strengthening our balance sheet.

• Review our strategic asset portfolio.

We will continue to review and evaluate our portfolio of 
assets for investment, or monetization, to ensure all assets 
have a long-term strategic fit. 

We remain laser-focused on our strategic initiatives, 
because we believe the continued execution on our plans 
will differentiate us within our industry and within the 
communities we serve.

Our company benefits from well positioned  regional fiber 
networks with distributed fiber hubs allowing us to serve 
three customer groups; Consumer, Commercial and Carrier 
customers over common facilities. This affords us scale in 
our suburban and rural markets that results in better service 
and product availability for our customers. We will continue 
to build out fiber assets, leverage our expanded scale and 
deliver on our promise of providing competitive broadband 
solutions to rural America. Today, broadband and business 
revenues make up 76 percent of our total revenues. All of 
which helps to build long-term sustainability and value for 
our investors, customers and employees.

At the highest level, our mission is to turn technology into 
solutions, so that we can continually offer new and better 
ways to connect people and enrich how they work and live.

The progress and accomplishments we achieved over the 
past year of transformation would not have been possible 
without the support and commitment of our employees. 
Their passion to stay true to our values to deliver better 
customer experiences  runs deep. Not only are we building 
better broadband networks, we are also giving back to the 
communities we serve through our time, talent and resouces. 
It’s the Consolidated way. We are one team, one company, 
and locally focused in the markets in which we work and live. 

Thank you for your ongoing support. The broadband 
revolution is in its early stages in the markets we serve and 
our business has a bright future. We look forward to more 
milestones and broadband expansion in 2020 and beyond.

Sincerely,

Bob Udell
President and Chief Executive Officer

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10-K 

☒ 

☐ 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the fiscal year ended December 31, 2019 

TRANSITION REPORT PURSUANT TO SECTION 13 or 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the transition period from ________________ to ________________ 

Commission file number 000-51446 

CONSOLIDATED COMMUNICATIONS HOLDINGS, INC. 
(Exact name of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction 
of incorporation or organization) 
121 South 17th Street, Mattoon, Illinois 
(Address of principal executive offices) 

02-0636095 
(I.R.S. Employer 
Identification No.) 

61938-3987 
(Zip Code) 

Registrant’s telephone number, including area code (217) 235-3311 

Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Common Stock - $0.01 par value 

Trading Symbol 
CNSL 

Name of each exchange on which registered 
The NASDAQ Global Select Market 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. 

Securities registered pursuant to Section 12(g) of the Act:  None 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. 

Yes ☐ No ☒ 

Yes ☐ No ☒ 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 
12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. 

Yes ☒ No ☐ 

Indicate  by  check  mark  whether  the  registrant  has  submitted  electronically  every  Interactive  Data  File  required  to  be  submitted  pursuant  to  Rule  405  of  Regulation  S-T 
(§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting  company, or an emerging growth 
company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange 
Act. 

Yes ☒ No ☐ 

Large accelerated filer ☐ 

Accelerated filer ☒ 

Non-accelerated filer ☐   

Smaller reporting company ☐  

Emerging growth company ☐ 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial 
accounting standards provided pursuant to Section 13(a) of the Exchange Act.  

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). 

Yes ☐ No ☒ 

As  of  June 30,  2019,  the  aggregate  market  value  of  the  shares  held  by  non-affiliates  of  the  registrant’s  common  stock  was  $350,799,889  based  on  the  closing  price  as 
reported on the NASDAQ Global Select Market. The market value calculations exclude shares held on the stated date by registrant’s directors and officers on the assumption 
such shares may be shares owned by affiliates. Exclusion from these public market value calculations does not necessarily conclude affiliate status for any other purpose. 

On February 24, 2020, the registrant had 71,953,447 shares of Common Stock outstanding. 

DOCUMENTS INCORPORATED BY REFERENCE 

Portions of the registrant’s Proxy Statement for the 2020 Annual Meeting of Shareholders are incorporated herein by reference in Part III of this Annual Report on Form 10-
K  to  the  extent  stated  herein.  Such  proxy  statement  will  be  filed  with  the  Securities  and  Exchange  Commission  within  120  days  of  the  registrant’s  fiscal  year  ended 
December 31, 2019. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
TABLE OF CONTENTS 

PART I  

Item 1.  

Business  

Item 1A.  

Risk Factors  

Item 1B.  

Unresolved Staff Comments  

Item 2.  

Properties 

Item 3.  

Legal Proceedings  

Item 4.  

Mine Safety Disclosures  

PART II  

Item 5.  

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of 
Equity Securities  

Item 6.  

Selected Financial Data  

Item 7.  

Management’s Discussion and Analysis of Financial Condition and Results of Operations  

Item 7A.  

Quantitative and Qualitative Disclosures About Market Risk  

Item 8.  

Financial Statements and Supplementary Data  

Item 9.  

Changes in and Disagreements With Accountants on Accounting and Financial Disclosure  

Item 9A.  

Controls and Procedures 

Item 9B.  

Other Information  

PART III  

Item 10.  

Directors, Executive Officers and Corporate Governance  

Item 11.  

Executive Compensation  

PAGE 

  1 

 19 

 26 

 27 

 27 

 27 

 27 

 29 

 31 

 52 

 52 

 52 

 53 

 55 

 55 

 55 

Item 12.  

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters  

 55 

Item 13.  

Certain Relationships and Related Transactions, and Director Independence  

Item 14.  

Principal Accountant Fees and Services  

PART IV  

Item 15.  

Exhibits and Financial Statement Schedules  

Item 16. 

Form 10-K Summary 

SIGNATURES  

 55 

 55 

 56 

 60 

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Note About Forward-Looking Statements 

PART I 

The  Securities  and  Exchange  Commission  (“SEC”)  encourages  companies  to  disclose  forward-looking  information  so 
that  investors  can  better  understand  a  company’s  future  prospects  and  make  informed  investment  decisions.    Certain 
statements  in  this  Annual  Report  on  Form 10-K,  including  those  relating  to  the  impact  on  future  revenue  sources, 
pending and future regulatory orders, continued expansion of the telecommunications network and expected changes in 
the  sources  of  our  revenue  and  cost  structure  resulting  from  our  entrance  into  new  markets,  are  forward-looking 
statements and are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995.  
These forward-looking statements reflect, among other things, our current expectations, plans, strategies and anticipated 
financial  results.    There  are  a  number  of  risks,  uncertainties  and  conditions  that  may  cause  the  actual  results  of 
Consolidated Communications Holdings, Inc. and its subsidiaries (“Consolidated,” the “Company,” “we,” “our” or “us”) 
to differ materially from those expressed or implied by these forward-looking statements.  Many of these circumstances 
are beyond our ability to control or predict.  Moreover, forward-looking statements necessarily involve assumptions on 
our  part.    These  forward-looking  statements  generally  are  identified  by  the  words  “believe,”  “expect,”  “anticipate,” 
“estimate,”  “project,”  “intend,”  “plan,”  “should,”  “may,”  “will,”  “would,”  “will  be,”  “will  continue”  or  similar 
expressions.  All forward-looking statements attributable to us or persons acting on our behalf are expressly qualified in 
their entirety by the cautionary statements that appear throughout this report.  A detailed discussion of these and other 
risks  and  uncertainties  that  could  cause  actual  results  and  events  to  differ  materially  from  such  forward-looking 
statements  is  included  in  Part  I  –  Item  1A  –  “Risk  Factors”.    Furthermore,  undue  reliance  should  not  be  placed  on 
forward-looking statements, which are based on the information currently available to us and speak only as of the date 
they are made.  Except as required under federal securities laws or the rules and regulations of the SEC, we disclaim any 
intention or obligation to update or revise publicly any forward-looking statements.   

Item 1.  Business. 

Consolidated Communications Holdings, Inc. is a Delaware holding company with operating subsidiaries that provide a 
wide range of communication solutions to consumer, commercial and carrier channels across a 23-state service area.  We 
were founded in 1894 as the Mattoon Telephone Company by the great-grandfather of one of the former members of our 
Board of Directors, Richard A. Lumpkin.  After several acquisitions, the Mattoon Telephone Company was incorporated 
as the Illinois Consolidated Telephone Company in 1924.  We were incorporated under the laws of Delaware in 2002, 
and through our predecessors, we have been providing communication services in many of the communities we serve for 
more than 125 years. 

In addition to our focus on organic growth in our  commercial and carrier channels, we have achieved business growth 
and diversification of revenue and cash flow streams that have created a strong platform for future growth through our 
acquisitions over the last 15 years.  Through these acquisitions, we have positioned our business to provide services in 
rural, suburban and metropolitan markets, with service territories spanning the country. 

Recent Business Developments 

On  July  3,  2017,  we  completed  the  acquisition  of  FairPoint  Communications,  Inc.  (“FairPoint”)  and  acquired  all  the 
issued and outstanding shares of FairPoint in exchange for shares of our common stock.  As a result, FairPoint became a 
wholly-owned subsidiary of  the  Company.   FairPoint is an advanced communications provider to business,  wholesale 
and  residential  customers  within  its  service  territory,  which  spanned  across  17  states.    FairPoint’s  robust  fiber-based 
network  consists  of  more  than  22,000  route  miles  of  fiber,  including  17,000  route  miles  of  fiber  in  northern  New 
England.    The  financial  results  for  FairPoint  have  been  included  in  our  consolidated  financial  statements  as  of  the 
acquisition date.  The acquisition reflects our strategy to diversify revenue and cash flows among multiple products and 
to expand our network to new markets.   

See Note 4 to the consolidated financial statements included in this report in Part II – Item 8 – “Financial Statements and 
Supplementary Data” for a more detailed discussion of this transaction. 

1 

 
 
 
 
 
 
 
 
  
Available Information 

Our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments to 
reports filed or furnished pursuant to Sections 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended, are 
available  free  of  charge  on  our  website  at  www.consolidated.com,  as  soon  as  reasonably  practicable  after  we 
electronically  file  such  material  with,  or  furnish  it  to,  the  SEC.    Our  website  also  contains  copies  of  our  Corporate 
Governance Principles, Code of Business Conduct and Ethics and charter of each committee of our Board of Directors.  
The information found on our website is not part of this report or any other report we file with or furnish to the SEC.  
The public may read and copy reports, proxy and information statements and other information we file with the SEC at 
the SEC’s website at www.sec.gov. 

Description of Our Business 

Consolidated is a broadband and business communications provider offering a wide range of communication solutions to 
consumer, commercial and carrier customers across a 23-state service area and an advanced fiber network spanning over 
37,000 fiber route miles across many rural areas and metro communities.  Our business product suite includes: data and 
Internet solutions, voice, data center services, security services, managed and IT services, and an expanded suite of cloud 
services.  We provide wholesale solutions to wireless and wireline carriers and other service providers including data, 
voice, network connections and custom fiber builds and last mile connections.  We offer residential high-speed Internet, 
video, phone and home security services as well as multi-service residential and small business bundles.  Consolidated is 
dedicated to turning technology into solutions, connecting people and enriching how our customers work and live.  

We  generate  the  majority  of  our  consolidated  operating  revenues  primarily  from  subscriptions  to  our  broadband,  data 
and  transport  services  (collectively  “broadband  services”)  marketed  to  business  and  residential  customers.    Our 
acquisition  of  FairPoint  in  2017,  as  described  above,  provides  us  significantly  greater  scale  and  an  expanded  fiber 
network which allows for additional growth opportunities and expansion.   

Commercial  and  carrier  services  represent  the  largest  source  of  our  operating  revenues  and  are  expected  to  be  key 
growth  areas  in  the  future.    We  are  focused  on  enhancing  our  broadband  and  commercial  product  suite  and  are 
continually enhancing our commercial product offerings to meet the needs of our business customers.  We leverage our 
advanced  fiber  networks  and  tailor  our  services  for  business  customers  by  developing  solutions  to  fit  their  specific 
needs.  Additionally, we are continuously enhancing our suite of managed and cloud services, which increases efficiency 
and enables greater scalability and reliability for businesses.  We anticipate future momentum in commercial and carrier 
services as these products gain traction as well as from the demand from customers for additional bandwidth and data-
based services.    

We market our residential services by leading with broadband or bundled services, which includes high-speed Internet, 
video  and  phone  services.   As  consumer  demands  for  bandwidth  continue  to  increase,  our  focus  is  on  enhancing  our 
broadband services, and progressively increasing broadband speeds.  We offer data speeds of up to 1 Gigabits per second 
(“Gbps”)  in  select  markets,  and  up  to  100  Mbps  in  markets  where  1  Gbps  is  not  yet  available,  depending  on  the 
geographical region.  As we continue to increase broadband speeds, we are also able to simultaneously expand the array 
of services and content offerings that the network provides.  

A discussion of  factors potentially affecting our operations is set  forth in Part I – Item  1A  –  “Risk Factors”,  which is 
incorporated herein by reference. 

2 

 
 
 
 
 
 
 
 
Sources of Revenue 

The following tables summarize our sources of revenue and key operating statistics for the last three fiscal years: 

(In millions, except for percentages) 
Commercial and carrier: 

Data and transport services (includes VoIP) 
Voice services 
Other  

  $ 

Consumer: 

Broadband (Data and VoIP) 
Video services 
Voice services 

Subsidies 
Network access 
Other products and services 
Total operating revenues 

Key Operating Statistics 

Consumer customers 

Voice connections 
Data connections 
Video connections 

Total connections 

2019 

2018 

2017 

  % of 
   Revenues 

$ 

  % of 
   Revenues      

  % of 
    Revenues   

$ 

$ 

 355.3 
 188.3 
 52.9 
 596.5 

 257.1 
 81.4 
 180.8 
 519.3 

 26.6 %  $ 
 14.1 
 4.0 
 44.6 

 349.4 
 202.9 
 56.4 
 608.7 

 25.0 %  $ 
 14.5 
 4.0 
 43.5 

 274.2 
 152.7 
 33.9 
 460.8 

 25.9 % 
 14.4  
 3.2  
 43.5  

 19.2 
 6.1 
 13.5 
 38.9 

 253.1 
 88.4 
 202.0 
 543.5 

 18.1 
 6.3 
 14.4 
 38.8 

 183.6 
 91.4 
 137.7 
 412.7 

 17.3  
 8.6  
 13.0  
 38.9  

 72.4 
 138.1 
 10.2 
  $   1,336.5 

 5.4 
 10.3 
 0.8 

 83.4 
 152.6 
 10.9 
 100.0 %  $  1,399.1 

 6.0 
 10.9 
 0.8 

 62.3 
 110.2 
 13.6 
   100.0 %  $  1,059.6 

 5.9  
 10.4  
 1.3  
   100.0 % 

2019 
 582,818 

 835,997 
 784,165 
 84,171 
 1,704,333  

As of December 31, 
2018 
 628,649 

 902,414 
 778,970 
 93,065 
 1,774,449  

2017 
 671,300  

 972,178  
 783,682  
 103,313  
 1,859,173  

The comparability of our consolidated results of operations was impacted by the FairPoint acquisition that closed on July 
3, 2017, as described above.  FairPoint’s results are included in our consolidated financial statements as of the date of the 
acquisition. 

All  telecommunications  providers  continue  to  face  increased  competition  as  a  result  of  technology  changes  and 
legislative and regulatory developments in the industry.  We continue to focus on commercial growth opportunities and 
are  continually  expanding  our  commercial  product  offerings  for  small,  medium  and  large  businesses  to  capitalize  on 
industry  technological  advances.   In  addition,  we  expect  our  broadband  services  revenue  to  continue  to  grow  as 
consumer and commercial demands for data based services increase, which will offset, in part, the anticipated decline in 
traditional voice services impacted by the ongoing industry-wide reduction in residential access lines. 

Commercial and Carrier  

Data and Transport Services  

We  provide  a  variety  of  business  communication  services  to  business  customers  of  all  sizes,  including  many  services 
over  our  advanced  fiber  network.  The  services  we  offer  include  scalable  high-speed  broadband  Internet  access  and 
Voice over Internet Protocol (“VoIP”) phone services, which range from basic service plans to virtual hosted systems. 
Our  hosted  VoIP  package  utilizes  soft  switching  technology  and  enables  our  customers  to  have  the  flexibility  of 
employing  new  telephone  advances  and  features  without  investing  in  a  new  telephone  system.    The  package  bundles 
local  service,  calling  features,  Internet  protocol  (“IP”)  business  telephones  and  unified  messaging,  which  integrates 
multiple  messaging technologies into a single system and allows the  customer to receive and listen to voice  messages 
through email. 

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In  addition  to  Internet  and  VoIP  services,  we  also  offer  a  variety  of  commercial  data  connectivity  services  in  select 
markets  including  Ethernet  services;  software  defined  wide  area  network  (“SD-WAN”),  a  software-based  network 
technology that provides a simplified management and automation of wide area network (“WAN”) connections; multi-
protocol  label  switching  (“MPLS”);  and  private  line  services  to  provide  high  bandwidth  connectivity  across  point-to-
point and multiple site networks.  Our networking services are available at a variety of speeds up to 10 Gbps.  We offer a 
suite of cloud-based services, which includes a hosted unified communications solution that replaces the customer’s on-
site phone systems and data networks, managed network security services and data protection services.  

Data center and disaster recovery solutions provide a reliable and local colocation option for commercial customers.  We 
also  offer  wholesale  services  to  regional  and  national  interexchange  and  wireless  carriers,  including  cellular  backhaul 
and other fiber transport solutions with speeds up to 100 Gbps.  The demand for backhaul services continue to grow as 
wireless carriers are faced with escalating consumer and commercial demands for wireless data.   

Voice Services  

Voice services include basic local phone and long-distance service packages for business customers.  The plans include 
options  for  voicemail,  conference  calling,  linking  multiple  office  locations  and  other  custom  calling  features  such  as 
caller ID, call forwarding, speed dialing and call waiting.  Services can be charged at a fixed monthly rate, a measured 
rate  or can be bundled  with  selected services at a discounted rate.  We are  also a full service  9-1-1 provider and have 
installed  and  now  maintain  two  turn-key,  state  of  the  art  statewide  next-generation  emergency  9-1-1  systems.   These 
systems,  located  in  Maine  and  Vermont,  have  processed  over  four  million  calls  relying  on  the  caller's  location 
information  for routing.   Next-generation emergency 9-1-1  systems are  an improvement  over traditional 9-1-1 and are 
expected to provide the foundation to handle future communication modes such as texting and video. 

Other  

Other services revenues include business equipment sales and related hardware and maintenance support, video services 
and other miscellaneous revenues. 

Consumer  

Broadband Services  

Broadband services  include revenues from residential customers  for subscriptions to our VoIP and data  products.  We 
offer  high-speed  Internet  access  at  speeds  of  up  to  1  Gbps,  depending  on  the  nature  of  the  network  facilities  that  are 
available,  the  level  of  service  selected  and  the  location.   Our  data  service  plans  also  include  wireless  internet  access, 
email  and  internet  security  and  protection.    Our  VoIP  digital  phone  service  is  also  available  in  certain  markets  as  an 
alternative to the traditional telephone line.  We offer multiple voice service plans with customizable calling features and 
voicemail including voicemail to email options.   

Video Services  

Depending  on  geographic  market  availability,  our  video  services  range  from  limited  basic  service  to  advanced  digital 
television,  which includes several plans, each  with  hundreds of local,  national and  music channels including premium 
and Pay-Per-View channels as well as video On-Demand service.  Certain customers may also subscribe to our advanced 
video services, which consist of high-definition television, digital video recorders (“DVR”) and/or a whole home DVR.  
Our  Whole  Home  DVR  allows  customers  the  ability  to  watch  recorded  shows  on  any  television  in  the  house,  record 
multiple  shows  at  one  time  and  utilize  an  intuitive  on-screen  guide  and  user  interface.    Video  subscribers  also  have 
access  to  our  TV  Everywhere  service  in  certain  markets,  which  allows  subscriber  access  to  full  episodes  of  available 
shows,  movies and live streams  using a computer or  mobile device.   In addition,  we  offer other in-demand streaming 
content, including: DIRECTV®, DIRECTV NOWSM, fuboTV, Philo, HBO NOW®, FlixFling and VEMOX. 

Voice Services  

We offer several different basic local phone service packages and long-distance calling plans, including unlimited flat-
rate  calling  plans.  The  plans  include  options  for  voicemail  and  other  custom  calling  features  such  as  caller  ID,  call 
forwarding  and  call  waiting.  The  number  of  local  access  lines  in  service  directly  affects  the  recurring  revenue  we 

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generate  from  end  users  and  continues  to  be  impacted  by  the  industry-wide  decline  in  access  lines.  We  expect  to 
continue to experience erosion in voice connections due to competition from alternative technologies, including our own 
competing VoIP product.  

Subsidies  

Subsidies consist of both federal and state subsidies, which are designed to promote widely available, quality broadband 
services at affordable prices with higher data speeds in rural areas.  Subsidies are funded by end user surcharges to which 
telecommunications  providers,  including  local,  long-distance  and  wireless  carriers,  contribute  on  a  monthly  basis.  
Subsidies are allocated and distributed to participating carriers monthly based upon their respective costs for providing 
local service.  Similar to access charges, subsidies are regulated by the federal and state regulatory commissions.  See 
Part I – Item 1 – “Regulatory Environment” below and Item 1A  – “Risk Factors – Risks Related to the Regulation of 
Our Business” for further discussion regarding the subsidies we receive. 

Network Access Services  

Network access services include interstate and intrastate switched access revenues, network special access services and 
end  user  access.  Switched  access  revenues  include  access  services  to  other  communications  carriers  to  terminate  or 
originate  long-distance  calls  on  our  network.  Special  access  circuits  provide  dedicated  lines  and  trunks  to  business 
customers and interexchange carriers.  Certain of our network access revenues are based on rates set or approved by the 
federal and state regulatory commissions or as directed by law that are subject to change at any time. 

Other Products and Services 

Other products and services include revenues from telephone directory publishing, video advertising, billing and support 
services and other miscellaneous revenue. 

No customer accounted for more than 10% of our consolidated operating revenues during the years ended December 31, 
2019, 2018 and 2017. 

Wireless Partnerships 

In addition to our core business, we also derive a portion of our cash flow and earnings from investments in five wireless 
partnerships.  Wireless partnership investment income is included as a component of other income in the consolidated 
statements of operations.  Our  wireless partnership investment consists of five cellular partnerships: GTE Mobilnet of 
South Texas Limited Partnership (“Mobilnet South Partnership”), GTE Mobilnet of Texas RSA #17 Limited Partnership 
(“RSA  #17”),  Pittsburgh  SMSA  Limited  Partnership  (“Pittsburgh  SMSA”),  Pennsylvania  RSA  No. 6(I) Limited 
Partnership (“RSA 6(I)”) and Pennsylvania RSA No. 6(II) Limited Partnership (“RSA 6(II)”).   

Cellco  Partnership  (“Cellco”)  is  the  general  partner  for  each  of  the  five  cellular  partnerships.    Cellco  is  an  indirect, 
wholly-owned subsidiary of Verizon Communications Inc.  As the general partner, Cellco is responsible for managing 
the operations of each partnership. 

We own 2.34% of the Mobilnet South Partnership.  The principal activity of the Mobilnet South Partnership is providing 
cellular service in the Houston, Galveston and Beaumont, Texas metropolitan areas.  We account for this investment at 
our initial cost less any impairment because fair value is not readily available for this investment.  Income is recognized 
only upon cash distributions of our proportionate earnings in the partnership. 

We own 20.51% of RSA #17, which serves areas in and around Conroe, Texas.  This investment is accounted for under 
the equity method.  Income is recognized on our proportionate share of earnings and cash distributions are recorded as a 
reduction in our investment. 

We own 3.60% of Pittsburgh SMSA, 16.67% of RSA 6(I) and 23.67% of RSA 6(II).  These partnerships cover territories 
that almost entirely overlap the markets served by our Pennsylvania Incumbent Local Exchange Carrier (“ILEC”) and 
Competitive Local Exchange Carrier operations.  Because of our limited influence over Pittsburgh SMSA, we account 
for this investment at our initial cost less any impairment because fair value is not readily available for this investment.  
RSA 6(I) and RSA 6(II) are accounted for under the equity method. 

5 

 
   
 
   
 
 
 
 
 
 
 
 
 
For  the  years  ended  December 31,  2019,  2018  and  2017,  we  recognized  income  of  $37.7  million,  $39.3  million  and 
$31.4  million,  respectively,  and  received  cash  distributions  of  $35.8  million,  $39.1  million  and  $30.0  million, 
respectively, from these wireless partnerships. 

Employees 

As of December 31, 2019, we employed approximately 3,400 employees, including part-time employees.  We also use 
temporary employees in the normal course of our business. 

Approximately 42% of our employees were covered by collective bargaining agreements as of December 31, 2019.  For 
a  more  detailed  discussion  regarding  how  the  collective  bargaining  agreements  could  affect  our  business,  see  Part I  - 
Item 1A – Risk Factors – “Risks Relating to Our Business”. 

Sales and Marketing 

The key components of our overall marketing strategy include: 

  Organizing our sales and marketing activities around our three customer channels: consumer, commercial 

and carrier customers; 

  Positioning ourselves as a single point of contact for our customers’ communications needs; 

  Providing  customers  with  a  broad  array  of  data,  voice  and  video  services  and  bundling  these  services 

whenever possible; 

 

Identifying  and  broadening  our  commercial  customer  needs  by  developing  solutions  and  providing 
integrated service offerings; 

  Providing excellent customer service, including 24/7 centralized customer support to coordinate installation 
of new services, repair and maintenance functions and creating more self-service tools through our online 
customer portal; 

  Developing and delivering new services to meet evolving customer needs and market demands; and 

  Leveraging brand recognition across all market areas. 

We currently offer our services through customer service call centers, our website, commissioned sales representatives 
and  third-party  sales  agents.    Our  customer  service  call  centers  and  dedicated  sales  teams  serve  as  the  primary  sales 
channels  for  consumer,  commercial  and  carrier  services.    Our  sales  efforts  are  supported  by  direct  mail,  bill  inserts, 
radio, television and internet advertising, public relations activities, community events and website promotions. 

We market our services both individually and as bundled services, including our triple-play offering of data, voice and 
video  services.    By  bundling  our  service  offerings,  we  are  able  to  offer  and  sell  a  more  complete  and  competitive 
package of services, which we believe simultaneously increases our average revenue per user (“ARPU”) and adds value 
for the consumer.  We also believe that bundling leads to increased customer loyalty and retention. 

Network Architecture and Technology 

We  have  made  significant  investments  in  our  technologically  advanced  telecommunications  networks  and  continue  to 
enhance and expand our network by deploying technologies to provide additional capacity to our customers.  As a result, 
we are able to deliver high-quality, reliable data, video and voice services in the markets we serve.  Our wide-ranging 
network and extensive  use of fiber provide an easy reach into existing and new areas.   By bringing the fiber  network 
closer  to  the  customer  premises,  we  can  increase  our  service  offerings,  quality  and  bandwidth  services.    Our  existing 
network  enables  us  to  efficiently  respond  and  adapt  to  changes  in  technology  and  is  capable  of  supporting  the  rising 
customer  demand  for  bandwidth  in  order  to  support  the  growing  amount  of  wireless  data  devices  in  our  customers’ 
homes and businesses. 

6 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our  networks  are  supported  by  advanced  100%  digital  switches,  with  a  core  fiber  network  connecting  all  remote 
exchanges.  We continue to enhance our copper network to increase bandwidth in order to provide additional products 
and services to our marketable homes.  In addition to our copper plant enhancements, we have deployed fiber-optic cable 
extensively throughout our network, resulting in a 100% fiber backbone network that supports all of the inter-office and 
host-remote links, as well as the majority of business parks within our service areas.  In addition, this fiber infrastructure 
provides  the  connectivity  required  to  provide  broadband  and  long-distance  services  to  our  residential  and  commercial 
customers.    Our  fiber  network  utilizes  fiber-to-the-home  (“FTTH”)  and  fiber-to-the-node  (“FTTN”)  networks  to  offer 
bundled residential and commercial services.   

We operate fiber networks which we own or have entered into long-term leases for fiber network access.  At December 
31, 2019, our fiber-optic network consisted of approximately 37,500 route-miles, which includes approximately 19,460 
route miles of fiber located in the northern New England area, approximately 3,750 miles of fiber network in Minnesota 
and  surrounding  areas,  approximately  4,270  miles  of  fiber  network  in  Texas  including  an  expansion  into  the  greater 
Dallas/Fort Worth market, approximately 1,700 route-miles of fiber-optic facilities in the Pittsburgh metropolitan area, 
approximately  1,950  miles  of  fiber  network  in  Illinois,  approximately  1,100  route-miles  of  fiber  optic  facilities  in 
California  that  cover  large  parts  of  the  greater  Sacramento  metropolitan  area  and  approximately  1,090  route-miles  of 
fiber optic facilities in Kansas City that service the greater Kansas City area, including both Kansas and Missouri.  Our 
remaining  network  includes  approximately  4,190  route-miles  spanning  across  various  states  including  portions  of 
Alabama, Colorado, Florida, Georgia, Massachusetts, New York, Ohio, Pennsylvania and Washington.   

We  intend  to  continue  to  make  strategic  enhancements  to  our  network  including  improvements  in  overall  network 
reliability and increases to our broadband speeds.  We offer data speeds of up to 1 Gbps in select markets, and up to 100 
Mbps in markets where 1 Gbps is not yet available, depending on the geographical region.  As of December 31, 2019, 
approximately  58%  of  the  homes  we  serve  on  our  legacy  network  had  availability  to  broadband  speeds  of  up  to  100 
Mbps  or  greater.    The  majority  of  the  homes  in  our  newly  acquired  northern  New  England  service  territories  have 
availability to broadband speeds of 20 Mbps or less.  Over the last two years, we upgraded broadband speeds to more 
than  750,000  homes  and  small  businesses  primarily  across  the  northern  New  England  service  area  as  part  of  our 
integration initiatives and in 2019 expanded the availability of our 1 Gig fiber network in select markets.  The upgrades 
enable customers to receive broadband speeds up to three times the speeds previously available. 

Through  our  extensive  fiber  network,  we  are  also  able  to  support  the  increased  demand  on  wireless  carriers  for  data 
bandwidth.  In all the markets we serve, we have launched initiatives to support fiber backhaul services to cell sites.  As 
of December 31, 2019, we had 3,493 cell sites in service and an additional 380 future sites pending completion. 

Business Strategies 

Diversify revenues and increase revenues per customer 

We  continue  to  transform  our  business  and  diversify  our  revenue  streams  as  we  adapt  to  changes  in  the  regulatory 
environment  and  advances  in  technology.    As  a  result  of  acquisitions,  our  wireless  partnerships  and  increases  in  the 
demand  for  data  services,  we  continue  to  reduce  our reliance  on  subsidies  and  access  revenue.    Utilizing  our  existing 
network  and  strategic  network  expansion  initiatives,  we  are  able  to  acquire  and  serve  a  more  diversified  business 
customer base and create new long-term revenue streams such as wireless carrier backhaul services.  We will continue to 
focus on growing our broadband and commercial services through the expansion and extension of our fiber network to 
communities  and  corridors  near  our  primary  fiber  routes  where  we  believe  we  can  offer  competitive  services  and 
increase market share. 

We also continue to focus on increasing our revenue per customer, primarily by improving our data market penetration, 
increasing the sale of other value-added services and encouraging customers to subscribe to our service bundles. 

Improve operating efficiency 

We  continue  to seek to improve  operating efficiency through technology, better practices and procedures and through 
cost containment measures.  In recent years, we have made significant operational improvements in our business through 
the centralization of work groups, processes and systems, which has resulted in significant cost savings and reductions in 
headcount.    Because  of  these  efficiencies,  we  are  better  able  to  deliver  a  consistent  customer  experience,  service  our 

7 

 
 
 
 
 
 
 
 
 
 
customers in a more cost-effective manner and lower our cost structure.  We continue to evaluate our operations in order 
to  align  our  cost  structure  with  operating  revenues  while  continuing  to  launch  new  products  and  improve  the  overall 
customer experience. 

Maintain capital expenditure discipline 

Across  all  of  our  service  territories,  we  have  successfully  managed  capital  expenditures  to  optimize  returns  through 
disciplined  planning  and  targeted  investment  of  capital.    For  example,  strategic  investments  in  our  networks  allows 
significant flexibility to expand our commercial footprint, offer competitive products and services and provide services 
in  a  cost-efficient  manner  while  maintaining  our  reputation  as  a  high-quality  service  provider.    We  will  continue  to 
invest in strategic growth initiatives to enhance and expand our fiber network to new markets and customers in order to 
optimize new business, backhaul and wholesale opportunities. 

Capital allocation plan 

In 2019,  we implemented a new capital allocation plan to improve our  balance sheet and create long-term  sustainable 
value for our shareholders.  On April 25, 2019, we announced the elimination of the payment of quarterly dividends on 
our stock beginning in the second quarter of 2019 in order to focus on deleveraging by using free cash flow to reduce our 
outstanding debt.  During 2019, we utilized the dividend savings to reduce long-term debt through the repurchase in the 
open  market  of  a  portion  of  our  unsecured  6.50%  Senior  Notes  due  in  October  2022.    Through  the  capital  allocation 
plan, we intend to improve our leverage ratio in preparation of our planned refinancing of our outstanding debt in 2021.  
We believe the change in capital allocation will strengthen our financial position, improve our future cost of capital and 
create additional financial and strategic flexibility to grow our business in the long-term. 

Competition 

The telecommunications industry is subject to extensive competition, which has increased significantly in recent years.  
Technological advances have expanded the types and uses of services and products available.  In addition, differences in 
the regulatory environment applicable to comparable alternative services have lowered costs for these competitors.  As a 
result,  we  face  heightened  competition  but  also  have  new  opportunities  to  grow  our  broadband  business.    Our 
competitors  vary  by  market  and  may  include  other  incumbent  and  competitive  local  telephone  companies;  cable 
operators offering video, data and VoIP products; wireless carriers; long distance providers; satellite companies; Internet 
service providers, online video providers and in some cases new forms of providers who  are able to offer a broad range 
of competitive services.  We expect competition to remain a significant factor affecting our operating results and that the 
nature and extent of that competition will continue to increase in the future.  See Part I - Item 1A – “Risk Factors – Risks 
Relating to Our Business”. 

Depending  on  the  market  area,  we  compete  against  AT&T  and  a  number  of  other  carriers,  as  well  as  Comcast, 
Mediacom,  Armstrong,  Suddenlink  and  NewWave  Communications,  in  both  the  commercial  and  consumer  markets.  
Google also offers data and video services in a limited, but growing, number of service areas including the Kansas City 
market.  Our competitors offer traditional telecommunications services as well as IP-based services and other emerging 
data-based services. Our competitors continue to add features and adopt aggressive pricing and packaging for services 
comparable to the services we offer.  

We  continue  to  face  competition  from  wireless  and  other  fiber  data  providers  as  the  demand  for  substitute 
communication  services, such as  wireless phones and data  devices,  continues to increase.  Customers are increasingly 
foregoing  traditional  telephone  services  and  land-based  Internet  service  and  relying  exclusively  on  wireless  service.  
Wireless companies are aggressively developing  networks  using next-generation data  technologies in order to provide 
increasingly faster data speeds to their customers.  In addition, the expanded availability for free or lower cost services, 
such  as  video  over  the  Internet,  complimentary  Wi-Fi  service  and  other  streaming  devices  has  increased  competition 
among  other  providers  including  online  digital  distributors  for  our  video  and  data  services.    In  order  to  meet  the 
competition, we have responded by continuing to invest in our network and business operations in order to offer new and 
enhanced services including faster broadband speeds, cloud-enabled video service and providing additional over-the-top 
video content. 

In  our  rural  markets,  services  are  more  costly  to  provide  than  services  in  urban  areas  as  a  lower  customer  density 
necessitates higher capital expenditures on a per-customer basis.  As a result, it generally is not economically viable for 

8 

 
 
 
 
 
 
 
 
 
new entrants to overlap existing  networks in rural territories.  Despite the  barriers to entry, rural telephone companies 
still  face  significant  competition  from  wireless  and  video  providers  and,  to  a  lesser  extent,  competitive  telephone 
companies. 

Our  other  lines  of  business  are  subject  to  substantial  competition  from  local,  regional  and  national  competitors.    In 
particular,  our  wholesale  and  transport  business  serves  other  interexchange  carriers  and  we  compete  with  a  variety  of 
service providers including incumbent and competitive local telephone companies and other fiber data companies.  For 
our business systems products, we compete with other equipment providers or value added resellers, network providers, 
incumbent and competitive local telephone companies, and with cloud and data hosting service providers. 

We  expect  that  competition  in  all  of  our  businesses  will  continue  to  intensify  as  new  technologies  and  changes  in 
consumer behavior continue to emerge. 

Regulatory Environment 

The  following  summary  does  not  describe  all  existing  and  proposed  legislation  and  regulations  affecting  the 
telecommunications  industry.    Regulation  can  change  rapidly  and  ongoing  proceedings  and  hearings  could  alter  the 
manner  in  which  the  telecommunications  industry  operates.    We  cannot  predict  the  outcome  of  any  of  these 
developments, nor their potential impact on us.  See Part I – Item 1A – “Risk Factors—Risks Related to the Regulation 
of Our Business”. 

Overview 

Our revenues, which include revenues from such telecommunications services as local telephone service, network access 
service  and  toll  service,  are  subject  to  broad  federal  and/or  state  regulation  and  are  derived  from  various  sources, 
including:  

  

  

  

  

  

Business and residential subscribers of basic exchange services; 

Surcharges mandated by state commissions and the Federal Communications Commission (“FCC”); 

Long-distance carriers for network access service; 

Competitive access providers and commercial customers for network access service; and 

Support payments from federal or state programs. 

telecommunications 

The 
the 
Telecommunications Act of 1996 (the “Telecommunications Act”), federal and state regulators share responsibility for 
implementing  and  enforcing  statutes  and  regulations  designed  to  encourage  competition  and  to  preserve  and  advance 
widely available, quality telephone service at affordable prices.  

local  regulation.  Under 

federal,  state  and 

to  extensive 

is  subject 

industry 

At the federal level, the FCC generally exercises jurisdiction over facilities and services of local exchange carriers, such 
as our rural telephone companies, to the extent they are used to provide, originate or terminate interstate or international 
communications.  The FCC has the authority to condition, modify, cancel, terminate or revoke our operating authority 
for failure to comply with applicable federal laws or FCC rules, regulations and policies.  Fines or penalties also may be 
imposed for any of these violations.  

State regulatory commissions generally exercise jurisdiction over carriers’ facilities and services to the extent they are 
used  to  provide,  originate  or  terminate  intrastate  communications.  In  particular,  state  regulatory  agencies  have 
substantial  oversight  over  interconnection  and  network  access  by  competitors  of  our  rural  telephone  companies.  In 
addition, municipalities and other local government agencies regulate the public rights-of-way necessary to install and 
operate networks.  State regulators can sanction our rural telephone companies or revoke our certifications if we violate 
relevant laws or regulations.  

9 

 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
Federal Regulation 

Our  incumbent  local  exchange  companies  and  competitive  local  exchange  companies  must  comply  with  the 
Communications Act of 1934, which requires, among other things, that telecommunications carriers offer services at just 
and reasonable rates and on  non-discriminatory terms and conditions.  The 1996 amendments to  the Communications 
Act  (contained  in  the  Telecommunications  Act  discussed  below)  dramatically  changed,  and  likely  will  continue  to 
change, the landscape of the industry. 

Removal of Entry Barriers 

The Telecommunications Act imposes a number of interconnection and other requirements on all local communications 
providers.    All  telecommunications  carriers  have  a  duty  to  interconnect  directly  or  indirectly  with  the  facilities  and 
equipment of other telecommunications carriers.  All local exchange carriers, including our competitive and incumbent 
local exchange companies, are required to: 

  Allow other carriers to resell their services; 

  Provide number portability where feasible; 

  Ensure dialing parity, meaning that consumers can choose their default local or long-distance telephone 

company without having to dial additional digits; 

  Ensure that competitors’ customers receive non-discriminatory access to telephone numbers, operator 

service, directory assistance and directory listings; 

  Afford competitors access to telephone poles, ducts, conduits and rights-of-way; and 

  Establish reciprocal compensation arrangements with other carriers for the transport and termination of 

telecommunications traffic. 

Furthermore,  the  Telecommunications  Act  imposes  on  incumbent  telephone  companies  (other  than  rural  telephone 
companies that maintain their so-called “rural exemption” as many of our subsidiaries do) additional obligations to: 

  Negotiate interconnection agreements with other carriers in good faith; 

 

Interconnect their facilities and equipment with any requesting telecommunications carrier, at any 
technically feasible point, at non-discriminatory rates and on non-discriminatory terms and conditions; 

  Offer their retail services to other carriers for resale at discounted wholesale rates; 

  Provide reasonable notice of changes in the information necessary for transmission and routing of services 
over the incumbent telephone company’s facilities or in the information necessary for interoperability; and 

  Provide, at rates, terms and conditions that are just, reasonable and non-discriminatory, for the physical 
collocation of other carriers’ equipment necessary for interconnection or access to unbundled network 
elements (“UNEs”) at the premises of the incumbent telephone company. 

Access Charges 

On November 18, 2011, the FCC released its comprehensive order on intercarrier compensation (“ICC”) and universal 
service  reform.  See  “FCC  Access Charge and Universal Service  Reform Order” below  for detailed discussion on  the 
FCC order. 

A significant portion of our incumbent local exchange companies’ revenues come from network access charges paid by 
long-distance and other carriers for  using our companies’ local telephone  facilities for originating or terminating calls 
within  our  service  areas.    The  amount  of  network  access  revenues  our  rural  telephone  companies  receive  is  based  on 
rates set or approved by federal and state regulatory commissions, and these rates are subject to change at any time. 

10 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Intrastate  network  access  charges  are  regulated  by  state  commissions.    The  FCC  order  on  ICC  and  universal  service 
reform required terminating state access charges to mirror terminating interstate access charges, and as of July 1, 2013, 
all terminating switched intrastate access charges mirror interstate access charges. 

The  FCC  regulates  the  prices  we  may  charge  for  the  use  of  our  local  telephone  facilities  to  originate  or  terminate 
interstate and international calls.   However, for purposes of the universal service  funding they are regulated under the 
rules  for  price  cap  carriers.    The  FCC  has  structured  these  prices  as  a  combination  of  flat  monthly  charges  paid  by 
customers  and  both  usage-sensitive  (per-minute)  charges  and  flat  monthly  charges  paid  by  long-distance  or  other 
carriers. 

The  FCC  regulates  interstate  network  access  charges  by  imposing  price  caps  on  Regional  Bell  Operating  Companies 
(“RBOCs”)  and  other  large  incumbent  telephone  companies.    Some  of  our  former  FairPoint  properties  operate  as 
RBOCs  under  price  cap  regulation  while  some  operate  under  rate  of  return  regulation  for  interstate  purposes.    These 
price  caps  can  be  adjusted  based  on  various  formulas,  such  as  inflation  and  productivity,  and  otherwise  through 
regulatory proceedings.  Incumbent telephone companies, such as our incumbent local exchange companies, may elect to 
base network access charges on price caps, but are not required to do so.   

We  believe  that  price  cap  regulation  gives  us  greater  pricing  flexibility  for  interstate  services,  especially  in  the 
increasingly  competitive  special  access  market.    It  also  provides  us  with  the  potential  to  increase  our  net  earnings  by 
becoming more productive and introducing new services.  As we have acquired new properties, we have converted them 
to federal price cap regulation. 

In  recent  years,  carriers  have  become  more  aggressive  in  disputing  the  FCC’s  interstate  access  charge  rates  and  the 
application  of  access  charges  to  their  telecommunications  traffic.    We  believe  these  disputes  have  increased,  in  part, 
because advances in technology have made it more difficult to determine the identity and jurisdiction of traffic, giving 
carriers an increased opportunity to challenge access costs for their traffic.  We cannot predict what other actions other 
long-distance  carriers  may  take  before  the  FCC  or  with  their  local  exchange  carriers,  including  our  incumbent  local 
exchange  companies,  to  challenge  the  applicability  of  access  charges.    Due  to  the  increasing  deployment  of  VoIP 
services and other technological changes, we believe these types of disputes and claims are likely to continue to increase. 

Unbundled Network Element Rules 

The  Telecommunications  Act  of  1996  requires  incumbent  local  exchange  companies  to  provide  Unbundled  Network 
Elements (UNEs) to competitive carriers, allowing such carriers entry into the local telecommunications market.  These 
unbundling  requirements,  and  the  duty  to  offer  UNEs  to  competitors,  imposed  substantial  costs  on  the  incumbent 
telephone  companies  and  made  it  easier  for  customers  to  shift  their  business  to  other  carriers.    Competitive  carriers 
continue to use UNEs to provide competing local services to customers in our operating areas.    

Each  of  the  subsidiaries  through  which  we  operate  our  local  telephone  businesses  is  an  incumbent  local  exchange 
company.    The  Telecommunications  Act  exempts  rural  telephone  companies  from  certain  of  the  more  burdensome 
interconnection requirements.  However, the rural exemption will cease to apply to competing cable companies if and 
when the rural carrier introduces video services in a service area, in which case, a competing cable operator providing 
video  programming  and  seeking  to  provide  telecommunications  services  in  the  area  may  interconnect.    For  our 
subsidiaries  which  provide  video  services  in  their  major  service  areas,  the  rural  exemption  no  longer  applies  to  cable 
company competitors in those service areas.  Additionally, in Texas, the Public Utilities Commission of Texas (“PUCT”) 
has  removed  the  rural  exemption  for  our  Texas  subsidiaries  with  respect  to  telecommunications  services  furnished  by 
Sprint  Communications,  L.P.  on  behalf  of  cable  companies.    Our  ILEC  subsidiaries  still  have  the  rural  exemption  in 
place,  with 
the  exception  of  Consolidated  Communications  of  Northern  New  England  and  Consolidated 
Communications  of  Vermont.    We  believe  the  benefits  of  providing  video  services  outweigh  the  loss  of  the  rural 
exemptions to cable operators. 

Promotion of Universal Service 

In general, telecommunications service in rural areas is more costly to provide than service in urban areas.  The lower 
customer  density  means  that  switching  and  other  facilities  serve  fewer  customers  and  loops  are  typically  longer, 
requiring  greater  expenditures  per  customer  to  build  and  maintain.  By  supporting  the  high  cost  of  operations  in  rural 

11 

 
 
 
 
 
 
 
 
 
 
markets,  Universal  Service  Fund  (“USF”)  subsidies  promote  widely  available,  quality  telephone  service  at  affordable 
prices  in  rural  areas.  Revenues  from  federal  and  certain  states’  USFs  totaled  $72.4  million,  $83.4  million  and  $62.3 
million in 2019, 2018 and 2017, respectively.   

FCC Access Charge and Universal Service Reform Order 

In  November 2011,  the  FCC  released  a  comprehensive  order  on  access  charge  and  universal  service  reform  (the 
“Order”).  The access charge portion of the Order systematically reduces minute-of-use-based interstate access, intrastate 
access and reciprocal compensation rates over a six to nine year period to an end state of bill-and-keep, in which each 
carrier recovers the costs of its network through charges to its own subscribers, rather than through ICC.  The reductions 
apply to terminating access rates and usage, with originating access to be addressed by the FCC in a later proceeding.  
To  help  with  the  transition  to  bill-and-keep,  the  FCC  created  two  mechanisms.    The  first  is  an  Access  Recovery 
Mechanism (“ARM”) which is funded from the Connect America Fund (“CAF”), and the second is an Access Recovery 
Charge (“ARC”) which is recovered from end users.  The universal service portion of the Order redirects support from 
voice services to broadband services, and is now called the CAF.   

The Order requires rate of return study areas associated with holding companies to be treated as price cap carriers for 
universal service funding.  For ICC purposes, these rate of return carriers fall under the rate of return ICC transition plan.  
Price cap study areas fall under the price cap rules for both universal service reform and ICC reform. 

In 2012, CAF Phase I  was  implemented,  which  froze USF support to price  cap carriers  until the  FCC implemented a 
broadband  cost  model  to  shift  support  from  voice  services  to  broadband  services.  The  Order  also  modified  the 
methodology used for ICC traffic exchanged between carriers.  The initial phase of ICC reform was effective on July 1, 
2012,  beginning  the  transition  of  our  terminating  switched  access  rates  to  bill-and-keep  over  a  seven  year  period  for 
price cap carriers and a nine year period for rate of return carriers, and as a result, our network access revenue decreased 
approximately $1.1 million, $3.0 million and $2.8 million during 2019, 2018 and 2017, respectively.   

In December 2014, the FCC released a report and order that addressed, among other things, the transition to CAF Phase 
II funding for price  cap carriers and the acceptance criteria for CAF Phase II funding.   For companies that accept the 
CAF  Phase  II  funding,  there  is  a  three  year  transition  period  in  instances  where  their  current  CAF  Phase  I  funding 
exceeds the CAF Phase II funding.  If CAF Phase II funding exceeds CAF Phase I funding, the transitional support is 
waived  and  CAF  Phase  II  funding  begins  immediately.    Companies  are  required  to  commit  to  a  statewide  build  out 
requirement to 10 Mbps downstream and 1 Mbps upstream in funded locations.  

We accepted the CAF Phase II funding in August 2015, which was effective as of January 1, 2015.  The annual funding 
under CAF Phase I of $36.6 million was replaced by annual funding under CAF Phase II of $13.9 million through 2020.  
With the sale of our Iowa ILEC in 2016, this amount was further reduced to $11.5 million through 2020.  Subsequently, 
with  the  acquisition  of  FairPoint  in  2017,  this  amount  increased  to  $48.9  million  through  2020.  With  the  sale  of  our 
Virginia  ILEC  in  2018,  this  amount  was  reduced  to  $48.1  million  through  2020.    The  acceptance  of  CAF  Phase  II 
funding at a level lower than the frozen CAF Phase I support results in CAF Phase II transitional funding over a three 
year period based on the difference between the CAF Phase I funding and the CAF Phase II funding at the rates of 75% 
in the  first  year, 50% in the second  year and 25% in the  third year.   We accepted CAF  Phase II support in all of our 
operating  states  except  Colorado  and  Kansas  where  the  offered  CAF  Phase  II  support  was  declined.   We  continue  to 
receive frozen CAF Phase I support in Colorado and Kansas until such time as the FCC  CAF Phase II auction assigns 
support  to  another  provider.  The  FCC  auction  process  for  CAF  Phase  II  funding  occurred  during  the  third  quarter  of 
2018.  The winners of the auction have been announced and the impact in 2020 is a reduction of $1.0 million in  frozen 
CAF Phase I support.  

The  annual reporting requirements include  (i) filings of annual certifications that the carrier is both  meeting its public 
interest obligations and is offering comparable broadband rates and (ii) the filing of a Service Quality Improvement plan. 
The initial plan was required to be filed by July 1, 2016, with progress reports filed every year thereafter.  The plan must 
include, among other things, the total amount of CAF Phase II funding used to fund capital expenditures in the  previous 
year and certification that the carrier is meeting the required interim deployment milestones.  The CAF Phase II build-
out milestone for the end of 2019 was 80%.  This is measured separately by the Company’s operations in each state.  As 
of December 31, 2019, the Company met this milestone for all states where it operates. 

12 

 
 
 
 
 
 
 
 
The annual FCC price cap filing was made on June 17, 2019 and became effective on July 1, 2019.  This filing reflects 
the phase out of CAF ICC support for our price cap companies.  There is no change for our rate of return companies.  
The net impact is a decrease of $0.5 million in support funding for the July 2019 through June 2020 tariff period. 

In  April  2019,  the  FCC  Chairman  Pai  announced  plans  for  the  Rural  Digital  Opportunity  Fund  (“RDOF”),  a  $20.4 
billion  fund  to  bring  speeds  of  25  Mbps  downstream  and  3  Mbps  upstream  to  unserved  and  underserved  areas  of 
America.    The  FCC  issued  a  Notice  of  Proposed  Rulemaking  (“NPRM”)  at  their  August  2019  Open  Commission 
Meeting.  The NPRM sought comments on broadband mapping, CAF Phase II transitioning and the auction process.  We 
participated in the comment process. 

In January 2020, the FCC approved a report and order on the RDOF addressing the CAF II transition, letter of credit and 
auction process.  The order prioritizes terrestrial broadband as a bridge to rural 5G networks by providing a significant 
weight  advantage  to  traditional  broadband  providers.    The  funding  will  occur  in  two  phases  with  the  first  phase 
auctioning  $16.0  billion  and  the  second  phase  auctioning  $4.4  billion,  each  to  be  distributed  over  10  years.    The 
minimum speed required to receive funding is 25 Mbps downstream and 3 Mbps upstream.  There are three additional 
tiers ranging from 50 Mbps downstream/5 Mbps upstream to 1 Gbps downstream/500 Mbps upstream.  The auction is a 
reverse auction process with higher weighting for those that choose a higher speed buildout requirement.  The auction 
process is currently scheduled to occur in the fourth quarter of 2020.  Transition funding will be made available to price 
cap companies currently receiving CAF Phase II support through 2021. 

Local Switching Support 

In 2015, our subsidiary, FairPoint, which we acquired in July 2017, filed a petition (the “Petition”) with the FCC asking 
the FCC to direct National Exchange Carrier Association (“NECA”) to stop subtracting frozen Local Switching Support 
(“LSS”)  from  FairPoint’s  ICC  Eligible  Recovery  for  FairPoint’s  rate  of  return  ILECs  that  participate  in  the  NECA 
pooling  process.  This  issue  is  unique  to  rate  of  return  affiliates  of  price  cap  carriers  because  such  companies  are 
considered price cap carriers for the FCC’s CAF funding, but remain rate of return for ICC purposes.  Effective January 
1,  2012,  FairPoint  rate  of  return  ILECs  were  placed  under  the  price  cap  CAF  Phase  I  interim  support  mechanism, 
whereby  the  ILECs  continued  to  receive  frozen  USF  support  for  all  forms  of  USF  support  received  during  2011, 
including  LSS.   The  rate  of  return  rules  for  ICC  included  LSS  support  in  that  mechanism  as  well;  therefore,  NECA 
subtracted the  frozen LSS support from the ICC Eligible Recovery amounts in accordance with FCC rules prohibiting 
duplicate recovery.  When FairPoint accepted CAF Phase II support effective January 1, 2015, there was no longer any 
duplicate  support  and  FairPoint  requested  NECA  to  stop  subtracting  LSS  from  FairPoint’s  ICC  Eligible 
Recovery.  NECA declined to make that change, which led to FairPoint filing the Petition with the FCC asking the FCC 
to direct NECA to comply with FCC rules on ICC Eligible Recovery for rate of return ILECs.  This issue also applies to 
Consolidated’s operations in Minnesota, which are also rate of return ILECs associated with a price cap company.   The 
combined  LSS  support  for  the  period  from  January  1,  2015  through  December  31,  2017  was  approximately  $12.3 
million.  Our ongoing ICC Eligible Recovery support for 2018 increased by approximately $3.6 million, and thereafter, 
is expected to decline by 5% per year through 2021.  On March 31, 2018, we obtained the required votes necessary for 
an approved order and on April 19, 2018, the FCC issued its order approving our Petition.  As a result, during the year 
ended December 31, 2018, we recognized subsidies revenue of $7.2 million and a contingent asset of $8.7 million as a 
pre-acquisition gain contingency for the FairPoint LSS revenue prior to the acquisition date. 

FCC Rules for Business Data Services  

On April 20, 2017, the FCC adopted new rules for Business Data Services (“BDS”) which went into effect on August 1, 
2017.  BDS services are high-speed data services provided on a point to point basis.  The rules apply to interstate BDS 
services in areas served by price cap carriers.  Under the new BDS rules, all packet-switched services and all transport 
services,  channel  terminations  connecting  wholesale  customers  to  our  networks  and  end  user  channel  terminations  in 
counties deemed competitive are competitive.  End user channel terminations for DS0, DS1 and DS3 services are non-
competitive  in  counties  deemed  by  the  FCC  to  be  non-competitive,  but  are  eligible  for  Phase  I  price  flexibility.    The 
FCC published a list of counties deemed competitive and non-competitive.  Geographic areas previously under Phase II 
price flexibility will not be rate regulated for any BDS services.   

In  our  price  cap  operations,  we  can  continue  to  offer  competitive  BDS  services  under  tariff  or  we  can  remove  the 
services  from  tariff.    All  competitive  services  must  be  de-tariffed  within  three  years  of  the  effective  date  of  the  BDS 
rules.    We  have  complete  price  flexibility  for  BDS  services  deemed  competitive.    As  of  October  23,  2018,  the  FCC 

13 

 
 
 
 
 
   
 
issued an order giving rate of return carriers the option to elect a similar regulatory framework for their BDS services 
beginning in July 2019 and we have elected this option for all of our rate of return companies. 

BDS services are subject to vigorous competition.  We cannot determine the impact of the BDS rules on our revenues or 
operations. 

State Regulation 

We are subject to regulation by state governments in various states in which we operate.  State regulatory commissions 
generally exercise jurisdiction over intrastate matters and other requirements.  The following narrative is a summary of 
pending state specific regulatory matters.  We may have pending matters in other states not listed below, however, those 
matters are expected to have minimal impact on our consolidated financial statements and related disclosures. 

California 

The California Public Utilities Commission (“CPUC”) has the power, among other things, to establish rates, terms and 
conditions for intrastate service, to prescribe uniform systems of accounts and to regulate the mortgaging or disposition 
of public utility properties. 

In an ongoing proceeding relating to the New Regulatory Framework, the CPUC adopted Decision 06-08-030 in 2006, 
which  grants  carriers  broader  pricing  freedom  in  the  provision  of  telecommunications  services,  bundling  of  services, 
promotions  and  customer  contracts.  This  decision  adopted  a  new  regulatory  framework,  the  Uniform  Regulatory 
Framework (“URF”), which among other things (i) eliminates price regulation and allows full pricing flexibility for all 
new  and  retail  services,  (ii) allows  new  forms  of  bundles  and  promotional  packages  of  telecommunication  services, 
(iii) allocates all gains and losses from the sale of assets to shareholders and (iv) eliminates almost all elements of rate of 
return  regulation,  including  the  calculation  of  shareable  earnings.  In  December 2010,  the  CPUC  issued  a  ruling  to 
initiate  a  new  proceeding  to  assess  whether,  or  to  what  extent,  the  level  of  competition  in  the  telecommunications 
industry is sufficient to control prices for the four largest ILECs in the state.  Subsequently, the CPUC issued a ruling 
temporarily deferring the proceeding.  When the  CPUC  may open  this proceeding is unclear and on hold at this  time. 
The  CPUC’s  actions  in  this  and  future  proceedings  could  lead  to  new  rules and  an  increase  in  government 
regulation.  The Company will continue to monitor this matter. 

New Hampshire 

Effective August 10, 2012, the New Hampshire legislature enacted Chapter 177 (known as Senate Bill 48) (“SB 48”) in 
its Session Laws of 2012.  SB 48 created a new class of telecommunications carriers known as excepted local exchange 
carriers (“ELECs”) and our northern New England operations qualify as an ELEC in New Hampshire.  SB 48 essentially 
leveled  the  regulatory  scheme  imposed  upon  New  Hampshire  telecommunications  carriers  and  states  that  the  New 
Hampshire Public Utilities Commission (“NHPUC”) has no authority to impose or enforce any obligation on a specific 
ELEC  that  also  is  not  applicable  to  all  other  ELECs  in  New  Hampshire  except  with  respect  to  wholesale  obligations 
which arise from the Telecommunications Act, as well as certain obligations related to telephone poles and carrier of last 
resort  responsibilities.    In  New  Hampshire,  under  SB  48,  our  exposure  to  annual  service  quality  index  penalties  was 
eliminated and we have pricing discretion with respect to existing and new retail telecommunications services other than 
basic local exchange service and certain services provided to customers who qualify for the federal lifeline discount. 

Texas 

Our  Texas  rural  telephone  companies  are  each  certified  by  the  PUCT  to  provide  local  telephone  services  in  their 
respective  territories.  In  addition, our Texas long-distance and transport subsidiaries are registered  with the PUCT as 
interexchange  carriers.  The transport subsidiary  has also obtained a service  provider certificate of operating authority 
(“SPCOA”)  to  better  assist  the  transport  subsidiary  with  its  operations  in  municipal  areas.    Recently,  to  assist  with 
expanding services offerings, Consolidated Communications Services, Inc. (“CCES”) also obtained a SPCOA from the 
PUCT.  While our Texas rural telephone company services are extensively regulated, our other services, such as long-
distance and transport services, are not subject to any significant state regulation. 

Our  Texas  rural  telephone  companies  operate  as  distinct  companies  from  a  regulatory  standpoint.    Each  is  separately 
regulated by the PUCT in order to preserve universal service, protect public safety and welfare, ensure quality of service 

14 

 
 
 
 
 
 
 
 
 
 
 
and  protect  consumers.    Each  Texas  rural  telephone  company  must  file  and  maintain  tariffs  setting  forth  the  terms, 
conditions and prices for its intrastate services. 

Currently, both of our Texas rural telephone companies have immunity from adjustments to their rates, including their 
intrastate network access rates, because they elected “incentive regulation” under the Texas Public Utilities Regulatory 
Act  (“PURA”).    In  order  to  qualify  for  incentive  regulation,  our  rural  telephone  companies  agreed  to  fulfill  certain 
infrastructure requirements.  In exchange, they are not subject to challenge by the PUCT regarding their rates, overall 
revenues, return on invested capital or net income. 

PURA prescribes two different forms of incentive regulation in Chapter 58 and Chapter 59.  Under either election, the 
rates,  including  network  access  rates,  an  incumbent  telephone  company  may  charge  for  basic  local  services  generally 
cannot  be  increased  from  the  amount(s) on  the  date  of  election  without  PUCT  approval.    Even  with  PUCT  approval, 
increases  can  only  occur  in  very  specific  situations.    Pricing  flexibility  under  Chapter  59  is  extremely  limited.    In 
contrast,  Chapter  58  allows  greater  pricing  flexibility  on  non-basic  network  services,  customer-specific  contracts  and 
new services. 

Initially,  both  of  our  Texas  rural  telephone  companies  elected  incentive  regulation  under  Chapter  59  and  fulfilled  the 
applicable infrastructure requirements, but they changed their election status to Chapter 58 in 2003, which gives them 
some pricing flexibility for basic services, subject to PUCT approval.  The PUCT could impose additional infrastructure 
requirements or other restrictions in the future, which could limit the amount of cash that is available to be transferred 
from our rural telephone companies to the parent entities. 

In September 2005, the Texas legislature adopted significant additional telecommunications legislation.   Among other 
things, this legislation created a statewide video franchise for telecommunications carriers, established a framework to 
deregulate  the  retail  telecommunications  services  offered  by  incumbent  local  telecommunications  carriers,  imposed 
concurrent  requirements  to  reduce  intrastate  access  charges  and  directed  the  PUCT  to  initiate  a  study  of  the  Texas 
Universal Service Fund.   

Texas Universal Service 

The  Texas  Universal  Service  Fund  is  administered  by  the  NECA.    PURA  directs  the  PUCT  to  adopt  and  enforce 
rules requiring  local  exchange  carriers  to  contribute  to  a  state  universal  service  fund  that  helps  telecommunications 
providers offer basic local telecommunications service at reasonable rates in high-cost rural areas.  The Texas Universal 
Service  Fund  is  also  used  to  reimburse  telecommunications  providers  for  revenues  lost  for  providing  lifeline  service.  
Our Texas rural telephone companies receive disbursements from this fund.   

Our Texas ILECs have historically received support from two state funds, the small and rural incumbent local exchange 
company plan High Cost Fund (“HCF”) and the high cost assistance fund (“HCAF”).  The HCF is a line-based fund used 
to keep local rates low.  The rate is applied on all residential lines and up to five single business lines.  The amount we 
receive from the HCAF is a frozen monthly amount that was originally developed to offset high intrastate toll rates. 

In  September 2011,  the  Texas  state  legislature  passed  Senate  Bill  No. 980/House  Bill  No. 2603  which,  among  other 
things, mandated the PUCT to review the Universal Service Fund and issue recommendations by January 1, 2013 with 
the intent to effectively reduce the size of the Universal Service Fund.  This would be accomplished by implementing an 
urban  floor  to  offset  state  funding  reductions  with  a  phase-in  period  of  four  years.  The  PUCT  recommended  that 
(i) frozen  line  counts  be  lifted  effective  September 1,  2013  and  (ii) rural  and  urban  local  rate  benchmarks  be 
developed.  The large company fund review was completed in September 2012 and the PUCT addressed the small fund 
participants in Docket 41097 Rate Rebalancing (“Docket 41097”), as discussed below.  

In  June 2013,  the  Texas  state  legislature  passed  Senate  Bill  No. 583  (“SB  583”).  The  provisions  of  SB  583  were 
effective September 1, 2013 and froze HCF and HCAF support for the remainder of 2013.  As of January 1, 2014, our 
annual  $1.4  million  HCAF  support  was  eliminated  and  the  frozen  HCF  support  returned  to  funding  on  a  per  line 
basis.  In  July 2013,  the  Company  entered  into  a  settlement  agreement  with  the  PUCT  on  Docket  41097,  which  was 
approved by the PUCT in August 2013.  In accordance with the provisions of the settlement agreement, the HCF draw 
was  reduced  by  approximately  $1.2  million  annually  over  a  four  year  period  beginning  June 1,  2014  through 
2018.  However,  we  had  the  ability  to  fully  offset  this  reduction  with  increases  to  residential  rates  where  market 
conditions allow. 

15 

 
 
 
 
 
 
 
 
 
In  addition,  the  PUCT  is  required  to  develop  a  needs  test  for  post-2017  funding  and  has  held  workshops  on  various 
proposals.  The PUCT issued its recommendation to the Texas state commissioners in May 2014, which was approved in 
December 2014.  The  needs  test  allows  for  a  one-time  disaggregation  of  line  rates  from  a  per  line  flat  rate,  then  a 
competitive test must be met to receive funding.  The Company filed its submission for the needs test on December 28, 
2016.  The PUCT issued docket 46699 on January 4, 2017 to review the filing and a decision was granted in the second 
quarter of 2017.  The order eliminated per line support for two of our exchanges resulting in a decline in annual revenues 
of approximately $0.4 million in 2018.  All other exchanges continue to receive per line support. 

New York 

With the acquisition of FairPoint,  we assumed grants from the NY Broadband Program (the “NYBB”).  In 2015, New 
York  established  the  $500  million  NYBB  to  provide  state  grant  funding  to  support  projects  that  deliver  high-speed 
Internet access to unserved and underserved areas with a goal of achieving statewide broadband access in New York.  

FairPoint received and accepted award letters  in March 2017 for grant awards totaling  $36.7 million  from the NYBB 
Phase 2 grants.  These grants supported, in part, the extension and upgrading of high-speed broadband services to over 
10,321  locations  in  our  New  York  service  territory  in  2018.    We  accounted  for  the  Phase  2  reimbursements  as  a 
contribution  in aid of construction given the  nature of the  arrangement.   During the second quarter of 2017, a bid for 
Phase 3 grants was submitted by FairPoint, the final phase of the NYBB grants.  On January 31, 2018, the state notified 
us  that  we  were  awarded  a  portion  of  our  Phase  3  bid.  However,  based  on  a  reduction  in  the  number  of  locations 
awarded under the bid, we did not accept the Phase 3 grant.     

To be eligible for the grant, the network must be capable of delivering speeds of 100 Mbps or greater in unserved and 
underserved  locations.   As  a  condition  of  the  grant,  we  are  required  to  offer  the  NYBB’s  Required  Pricing  Tier  as  a 
service option to residential users for a period of five years from completion of construction of the network.  This pricing 
requirement  will  provide  for  broadband  Internet  service  at  minimum  speeds  of  25  Mbps  downstream  and  4  Mbps 
upstream.  

FairPoint Merger Requirements 

As  part  of  our  acquisition  of  FairPoint,  we  have  regulatory  commitments  that  vary  by  state,  some  of  which  require 
capital investments in our network over several years through 2020.  The requirements include improved data speeds and 
other service  quality improvements in select locations primarily in our northern New  England, New York and Illinois 
markets.  In New Hampshire and Vermont, we are required to invest 13% and 14%, respectively, of total state revenues 
in capital improvements per year for 2018, 2019 and 2020.  For our service territory in Maine, we are required to make 
capital  expenditures  of  $16.4  million  per  year  from  2018  through  2020.    In  addition,  we  are  required  to  invest  an 
incremental $1.0 million per year in each of these three states for service quality improvements.  In New York, we are 
required to invest $4.0 million over three years to expand the broadband network to over 300 locations.  In Illinois, we 
were required to invest an additional $1.0 million by December 31, 2018 to increase broadband availability and speeds 
in areas served by the FairPoint Illinois ILECs.  We met all of the regulatory commitments for 2019, 2018 and 2017. 

Local Government Authorizations 

In the various states we operate in, we operate under a structure in which each municipality or other regulatory agencies 
may impose various fees, such as for the privilege of originating and terminating messages and placing facilities within 
the municipality, for obtaining permits for street opening and construction, and/or for operating franchises to install and 
expand fiber optic facilities.   

Regulation of Broadband and Internet Services 

Video Services 

Our cable television subsidiaries each require a state or local franchise or other authorization in order to provide cable 
service to customers.  Each of these subsidiaries is subject to regulation under a framework that exists in Title VI of the 
Communications Act. 

16 

 
 
 
   
 
 
 
 
 
 
 
 
 
Under this framework, the responsibilities and obligations of franchising bodies and cable operators have been carefully 
defined.  The law addresses such issues as the use of local streets and rights-of-way; the carriage of public, educational 
and governmental channels; the provision of channel space for leased commercial access; the amount and payment of 
franchise fees; consumer protection and similar issues.  In addition, Federal laws place limits on the common ownership 
of  cable  systems  and  competing  multichannel  video  distribution  systems,  and  on  the  common  ownership  of  cable 
systems  and  local  telephone  systems  in  the  same  geographic  area.    Many  provisions  of  the  federal  law  have  been 
implemented  through  FCC  regulations.    The  FCC  has  expanded  its  oversight  and  regulation  of  the  cable  television-
related matters recently.  In some cases, it has acted to assure that  new competitors in the cable television business are 
able to gain access to potential customers and can also obtain licenses to carry certain types of video programming. 

The  Communications  Act  also  authorizes  the  licensing  and  operation  of  open  video  systems  (“OVS”).    An  OVS  is  a 
form  of  multichannel  video  delivery  that  was  initially  intended  to  accommodate  unaffiliated  providers  of  video 
programming on the same network.  The OVS regulatory structure also offered a means for a single provider to serve 
less than an entire community.  Our Kansas City operations in Missouri utilize an OVS that allows us to operate in only 
a part of Kansas City. 

A number of state and local provisions also affect the operation of our cable systems.  The California legislature adopted 
the  Digital  Infrastructure  and  Video  Competition  Act  of  2006  (“DIVCA”)  to  encourage  further  entrance  of  telephone 
companies  and  other  new  cable  operators  to  compete  against  the  large  incumbent  cable  operators.    DIVCA  changed 
preexisting  California  law  to require new franchise  applicants to obtain  franchise authorizations on the  state level.  In 
addition,  DIVCA  established  a  general  set  of  state-defined  terms  and  conditions  to  replace  numerous  terms  and 
conditions  that  had  applied  uniquely  in  local  municipalities,  and  it  repealed  a  state  law  that  had  prohibited  local 
governments from adopting terms for new competitive franchises that differed in any material way from the incumbent’s 
franchise  even  if  competitive  circumstances  were  very  different.    Some  portions  of  this  law  are  also  available  to 
incumbent cable operators with existing local franchises who compete against us. 

A  state  franchising  law  has  also  been  enacted  in  Kansas.    While  these  laws  have  reduced  franchise  burdens  on  our 
subsidiaries  and  have  made  it  easier  for  them  to  seek  out  and  enter  new  markets,  they  also  have  reduced  the  entry 
barriers for others who may want to enter our cable television markets. 

Federal law and regulation also affects numerous issues related to video programming and other content. 

Under  federal  law,  certain  local  television  broadcast  stations  (both  commercial  and  non-commercial)  can  elect,  every 
three  years,  to  take  advantage  of  rules that  require  a  cable  operator  to  distribute  the  station’s  content  to  the  cable 
system’s customers without charge, or to forego this “must-carry” obligation and to negotiate for carriage on an arm’s 
length contractual basis,  which typically  involves the  payment of a fee by the cable operator, and sometimes involves 
other  consideration  as  well.  The  current  three  year  cycle  began  on  January 1,  2018.    The  Company  has  successfully 
negotiated agreements with all of the local television broadcast stations that would have been eligible for “must carry” 
treatment in each of its markets.   

Federal law and regulations regulate access to certain programming content that is delivered by satellite.  The FCC has 
provisions  in  place  that  ban  certain  discriminatory  practices  and  unfair  acts,  and  include  a  presumption  that  the 
withholding  of  regional  sports  programming  by  content  affiliates  of  incumbent  cable  operators  is  presumptively 
unlawful.  The existing FCC complaint process for program access for both satellite and terrestrially-delivered content is 
governed on a case-by-case basis.  The FCC currently is considering adopting rules that could make it less burdensome 
for  competing  multichannel  video  programming  providers  who  are  denied  access  to  cable-affiliated  satellite 
programming  on  reasonable  terms  and  conditions  to  pursue  and  meet  evidentiary  standards  with  respect  to  program 
access complaints.  This proceeding remains pending before the FCC.  

The FCC adopted an order banning exclusive contracts between affiliates where the programming is sent via terrestrial 
media, and banning certain other unfair acts, making it clear that the  withholding of regional sports programming and 
high  definition  television  programming  by  content  affiliates  of  incumbent  cable  operators  would  receive  special 
attention.  Unlike the satellite provisions, the new rules will not expire.  

The  contractual  relationships  between  cable  operators  and most  providers  of  content  who  are  not  television  broadcast 
stations  generally  are  not  subject  to  FCC  oversight  or  other  regulation.    The  majority  of  providers  of  content  to  our 
subsidiaries,  including  content  providers  affiliated  with  incumbent  cable  operators  such  as  Comcast,  but  who  are  not 

17 

 
 
 
 
 
 
 
 
subject to any FCC or Department of Justice (“DOJ”) conditions, do so through arm’s length contracts where the parties 
have mutually agreed upon the terms of carriage and the applicable fees. 

The transition to digital television (“DTV”) has led the FCC to adopt and implement new rules designed to ease the shift.  
These  rules  also  can  be  expected  to  make  broadcast  content  more  accessible  over  the  air  to  smartphones,  personal 
computers and other non-television devices.  Local television broadcast stations will also be able to offer more content 
over their assigned digital spectrum after the DTV transition, including additional channels. 

The Company continues to  monitor the emergence of video content options for customers that have become available 
over the Internet, and that may be made available for free, by individual subscription or in conjunction with a separate 
cable  service  agreement.    In  some  cases,  this  involves  the  ability  to  watch  episodes  of  desirable  network  television 
programming and to procure additional content related to programs carried on linear cable channels.  These options have 
increased significantly and could lead cable television customers to terminate or reduce their level of services.  At this 
time, over-the-top (“OTT”) programming options cannot duplicate the nature or extent of desirable programming carried 
by cable systems, and the market is still comparatively nascent, but in light of changing technology and events such as 
the Comcast-NBC transaction, the OTT market will continue to grow and evolve rapidly. 

Cable operators depend, to some degree,  upon their ability  to utilize the poles (and conduit)  of electric and telephone 
utilities.    The  terms  and  conditions  under  which  such  attachments  can  be  made  were  established  in  the  federal  Pole 
Attachment  Act  of  1978,  as  amended.    The  Pole  Attachment  Act  outlined  the  formula  for  calculating  the  fee  to  be 
charged for the use of utility poles, a formula that assesses fees based on the proportionate amount of space assigned for 
use  and  an  allocation  of  certain  qualified  costs  of  the  pole  owner.    The  FCC  has  put  a  structure  in  place  for  pole 
attachment regulation that  has covered cable operators and other types of providers.  The FCC  has adopted new rules 
that apply a single rate to all providers who use poles, whether they are cable operators, telecommunications providers, 
or Internet providers, even if they use the attachment to offer more than one service. These rules only affect attachments 
in  states  where  the  federal  rules  apply.    States  have  the  option  to  opt  out  of  the  federal  formula  and  to  regulate  pole 
attachments independently.  Of the states we operate in, California, Maine, Massachusetts New Hampshire, New York, 
Ohio, Vermont and Washington have elected to separately regulate pole attachments and pole attachment rates.  All of 
the  other  states  in  which  we  operate  in  follow  the  FCC  regulations  and  federal  formula.   The  FCC  decision  has  been 
appealed, and the ultimate outcome of the appeal cannot be predicted. 

Cable operators are subject to longstanding cable copyright obligations where they pay copyright fees for some types of 
programming that are considered secondary retransmissions.  The copyright fees are updated from time to time, and are 
paid into a pool administered by the United States Copyright Office for distribution to qualifying recipients. 

The FCC has so far declined to require that cable operators allow unaffiliated Internet service providers to gain access to 
customers  by  using  the  network  of  the  operator’s  cable  system.  The  FCC  also  has  considered  the  benefits  of  a 
requirement that cable operators offer programming on their systems on an a la carte or themed basis, but to date has not 
adopted regulations requiring such action.   These  matters  may resurface in the  future,  particularly as the  OTT  market 
grows.  In light of the fact that programming is increasingly being made available through Internet connections, some 
cable  operators  have  considered  their  own  a  la  carte  alternatives.    Content  owners  with  linear  channels  continue  to 
provide greater “on demand” programming and offerings that maintain the value of their linear channels for customers. 

The outcome of pending matters cannot be determined at this time but could lead to increased costs for the Company in 
connection with our provision of cable services and could affect our ability to compete in the markets we serve. 

Internet Services 

The provision of Internet access services is not significantly regulated by either the FCC or the state commissions.  The 
Federal  Trade  Commission  (“FTC”)  has  authority  to  regulate  Internet  Service  Providers  with  respect  to  privacy  and 
competitive practices.  During 2017, the FCC adopted an order eliminating its previous classification of Internet service 
as a telecommunications service regulated under Title II of the Telecommunications Act of 1996.  This effectively limits 
the  FCC’s  authority  over  Internet  Service  Providers.    The  FCC  retained  rules  requiring  Internet  Service  Providers  to 
disclose practices associated with blocking, throttling and paid prioritization of Internet traffic.  The FCC order has been 
challenged in court and the outcome of the challenge cannot be determined at this time.   

18 

 
 
 
 
 
 
 
 
 
The  outcome  of  pending  matters  before  the  FCC  and  the  FTC  and  any  potential  congressional  action  cannot  be 
determined at this time but could lead to increased costs for the Company in connection with our provision of Internet 
services, and could affect our ability to compete in the markets we serve. 

Item 1A.  Risk Factors. 

Our  operations  and  financial  results  are  subject  to  various  risks  and  uncertainties,  including  but  not  limited  to  those 
described below, that could adversely affect our business, financial condition, results of operations, cash flows and the 
trading price of our common stock. 

Risks Relating to Our Business 

We expect to continue to face significant competition in all parts of our business and  the level of competition could 
intensify among our customer channels.  The telecommunications industry is highly competitive.  We face actual and 
potential  competition  from  many  existing  and  emerging  companies,  including  other  incumbent  and  competitive  local 
telephone  companies,  long-distance  carriers  and  resellers,  wireless  companies,  Internet  service  providers,  satellite 
companies and cable television companies, and, in some cases, new forms of providers who are able to offer competitive 
services  through  software  applications  requiring  a  comparatively  small  initial  investment.  Due  to  consolidations  and 
strategic alliances within the industry, we cannot predict the number of competitors we will face at any given time. 

The wireless business has expanded significantly and has caused many subscribers with traditional telephone and land-
based Internet access services to give up those services and rely exclusively on wireless service.  In addition, consumers’ 
options  for  viewing  television  shows  have  expanded  as  content  becomes  increasingly  available  through  alternative 
sources.    Some  providers,  including  television  and  cable  television  content  owners,  have  initiated  Over-The-Top 
(“OTT”) services that deliver video content to televisions, computers and other devices over the Internet.  OTT services 
can include episodes of highly-rated television series in their current broadcast seasons.  They can also include content 
that  is  related  to  broadcast  or  sports  content  that  we  carry,  but  that  is  distinct  and  may  be  available  only  through  the 
alternative source. Consumers can pursue each of these options without foregoing any of the other options.  We may not 
be  able  to  successfully  anticipate  and  respond  to  many  of  the  various  competitive  factors  affecting  the  industry, 
including  regulatory  changes  that  may  affect  our  competitors  and  us  differently,  new  technologies,  services  and 
applications  that  may  be  introduced,  changes  in  consumer  preferences,  demographic  trends,  and  discount  or  bundled 
pricing strategies by competitors.  

The  incumbent  telephone  carriers  in  the  markets  we  serve  enjoy  certain  business  advantages,  including  size,  financial 
resources, favorable regulatory position, a more diverse product mix, brand recognition and connection to virtually all of 
our  customers  and  potential  customers.    The  largest  cable  operators  also  enjoy  certain  business  advantages,  including 
size, financial resources, ownership of or superior access to desirable programming and other content,  a  more diverse 
product mix, brand recognition and first-in-field advantages with a customer base that generates positive cash flow for 
its  operations.    Our  competitors  continue  to  add  features,  increase  data  speeds  and  adopt  aggressive  pricing  and 
packaging for services comparable to the services  we offer.  Their success in selling services that are competitive with 
ours among our various customer channels could lead to revenue erosion in our business.  We face intense competition 
in  our  markets  for  long-distance,  Internet  access,  video  service  and  other  ancillary  services  that  are  important  to  our 
business  and  to  our  growth  strategy.    If  we  do  not  compete  effectively  we  could  lose  customers,  revenue  and  market 
share. 

We must adapt to rapid technological changes.  If we are unable to take advantage of technological developments, or 
if we adopt and implement them at a slower rate than our competitors, we may experience a decline in the demand for 
our  services.    Our  industry  operates  in  a  technologically  complex  environment.    New  technologies  are  continually 
developed and existing products and services undergo constant improvement.  Emerging technologies offer consumers a 
variety of choices for their communication and broadband needs.  To remain competitive, we will need to adapt to future 
changes in technology to enhance our existing offerings and to introduce new or improved offerings that anticipate and 
respond to the varied and continually changing demands of our various customer channels.  Our business and results of 
operations could be adversely affected if  we are  unable to match the benefits offered by competing technologies on a 
timely  basis  and  at  an  acceptable  cost,  or  if  we  fail  to  employ  technologies  desired  by  our  customers  before  our 
competitors do so. 

19 

 
 
 
 
 
 
 
 
New technologies, particularly alternative  methods for the  distribution, access and viewing of content,  have been, and 
will likely continue to be, developed that will further increase the number of competitors that we face and drive changes 
in  consumer  behavior.    Consumers  seek  more  control  over  when,  where  and  how  they  consume  content  and  are 
increasingly  interested  in  communication  services  outside  of  the  home  and  in  newer  services  in  wireless  Internet 
technology and devices such as tablets, smartphones and mobile wireless routers that connect to such devices. These new 
technologies, distribution platforms and consumer behaviors may have a negative impact on our business. 

In  addition,  evolving  technologies  can  reduce  the  costs  of  entry  for  others,  resulting  in  greater  competition  and 
significant  new  advantages  for  competitors.    Technological  developments  could  require  us  to  make  significant  new 
capital  investments  in  order  to  remain  competitive  with  other  service  providers.    If  we  do  not  replace  or  upgrade  our 
network and its technology on a timely basis, we may not be able to compete effectively and could lose customers.  We 
may also be placed at a cost disadvantage in offering our services. Technology changes are also allowing individuals to 
bypass telephone companies and cable operators entirely to make and receive calls, and to provide for the distribution 
and viewing of video programming without the need to subscribe to traditional voice and video products and services.  
Increasingly, this can be done over wireless facilities and other emerging mobile technologies in addition to traditional 
wired  networks.    Wireless  companies  are  aggressively  developing  networks  using  next-generation  data  technologies, 
which are capable of delivering high-speed Internet service via wireless technology to a large geographic footprint.  As 
these technologies continue  to expand in availability and reliability,  they could become  an effective alternative to our 
high-speed Internet services.  Although we use fiber optics in parts of our networks, including in some residential areas, 
we continue to rely on coaxial cable and copper transport media to serve customers in many areas.  The facilities we use 
to offer our video services, including the interfaces with customers, are undergoing a rapid evolution, and depend in part 
on the products, expertise and capabilities of third-parties.  If we cannot develop new services and products to keep pace 
with technological advances, or if such services and products are not widely embraced by our customers, our results of 
operations could be adversely impacted. 

Shifts  in  our  product  mix  may  result  in  a  decline  in  operating  profitability.    Margins  vary  among  our  products  and 
services.    Our  profitability  may  be  impacted  by  technological  changes,  customer  demands,  regulatory  changes,  the 
competitive nature of our business and changes in the product mix of our sales.  These shifts may also result in our long-
lived  assets  becoming  impaired  or  our  inventory  becoming  obsolete.    We  review  long-lived  assets  for  potential 
impairment if certain events or changes in circumstances indicate that impairment may be present.  We currently manage 
potential inventory obsolescence through reserves, but future technology changes may cause inventory obsolescence to 
exceed current reserves. 

We  receive  cash  distributions  from  our  wireless  partnership  interests.    The  amount  and  continued  receipt  of  such 
future  distributions  is  not  guaranteed.    We  own  five  wireless  partnership  interests  consisting  of  2.34%  of  GTE 
Mobilnet of South Texas Limited Partnership, which provides cellular service in the Houston, Galveston and Beaumont, 
Texas metropolitan areas; 3.60% of Pittsburgh SMSA Limited Partnership, which provides cellular service in and around 
the  Pittsburgh  metropolitan  area;  20.51%  of  GTE  Mobilnet  of  Texas  RSA  #17  Limited  Partnership  (“RSA  #17”); 
16.67%  of  Pennsylvania  RSA  6(I)  Limited  Partnership  (“RSA  6(I)”)  and  23.67%  of  Pennsylvania  RSA  6(II)  Limited 
Partnership (“RSA 6(II)”).  RSA #17 provides cellular service to a limited rural area in Texas.  RSA 6(I) and RSA 6(II) 
provide cellular service in and around our Pennsylvania service territory. 

In  2019,  2018  and  2017,  we  received  cash  distributions  from  these  partnerships  of  $35.8  million,  $39.1  million  and 
$30.0 million, respectively.  The cash distributions we receive from these partnerships are based on our percentage of 
ownership,  the  partnerships’  operating  results,  cash  availability  and  financing  needs  as  determined  by  the  General 
Partner at the date of the distribution.  We cannot control the timing, amount or certainty of any future cash distributions 
from these partnerships.  If cash distributions from these partnerships are reduced or eliminated, our results of operations 
could be adversely affected, and as a result, our ability to fulfill our long-term obligations may be restricted.   

A disruption in our networks and infrastructure could cause service delays or interruptions, which could cause us to 
lose  customers  and  incur  additional  expenses.    Our  customers  depend  on  reliable  service  over  our  network.    The 
primary  risks  to  our  network  infrastructure  include  physical  damage  to  lines,  security  breaches,  capacity  limitations, 
power  surges  or  outages,  software  defects  and  disruptions  beyond  our  control,  such  as  natural  disasters  and  acts  of 
terrorism.  From time to time in the ordinary course of business, we experience short disruptions in our service due to 
factors such as physical damage, inclement weather and service failures of our third-party service providers.  We could 
experience more significant disruptions in the future.  Disruptions may cause service interruptions or reduced capacity 
for customers, either of which could cause us to lose customers and incur unexpected expenses. 

20 

 
 
 
 
 
A  cyber-attack  may  lead  to  unauthorized  access  to  confidential  customer,  personnel  and  business  information  that 
could  adversely  affect  our  business.    Attempts  by  others  to  gain  unauthorized  access  to  organizations'  information 
technology systems are becoming more  frequent and sophisticated, and are sometimes successful. These attempts may 
include  covertly  introducing  malware  to  companies'  computers  and  networks,  impersonating  authorized  users  or 
"hacking" into systems.  We seek to prevent, detect and investigate all security incidents that do occur, however we may 
be  unable  to  prevent  or  detect  a  significant  attack  in  the  future.    Significant  information  technology  security  failures 
could result in the theft, loss, damage, unauthorized use or publication of our confidential business information, which 
could  harm  our  competitive  position,  subject  us  to  additional  regulatory  scrutiny,  expose  us  to  litigation  or  otherwise 
adversely affect our business.  If a security breach results in misuse of our customers' confidential information, we may 
incur liability as a result. 

Our operations require  substantial capital expenditures and our business, financial condition, results of operations 
and liquidity may be impacted if funds for capital expenditures are not available when needed.  We require significant 
capital expenditures to maintain, upgrade and enhance our network facilities and operations.  While we have historically 
been able to fund capital expenditures from cash generated from operations and borrowings under our revolving  credit 
facility,  the  other  risk  factors  described  in  this  section  could  materially  reduce  cash  available  from  operations  or 
significantly increase our capital expenditure requirements, which may result in our inability to fund the necessary level 
of capital expenditures to maintain, upgrade or enhance our network.  This could adversely affect our business, financial 
condition, results of operations and liquidity. 

If we cannot obtain and maintain necessary rights-of-way for our network, our operations may be interrupted and we 
could  be  faced  with  increased  costs.    We  are  dependent  on  easements,  franchises  and  licenses  from  various  private 
parties,  such  as  established  telephone  companies  and  other  utilities,  railroads,  long-distance  companies,  state  highway 
authorities,  local  governments  and  transit  authorities  for  access  to  aerial  pole  space,  underground  conduits  and  other 
rights-of-way in order to construct and operate our networks.  Some agreements relating to rights-of-way may be short-
term or revocable at will, and we cannot be certain that we will continue to have access to existing rights-of-way after 
the governing agreements terminate or expire.  If any of our right-of-way agreements were terminated or could not be 
renewed,  we  may  be  forced  to  remove,  relocate  or  abandon  our  network  facilities  in  the  affected  areas,  which  could 
interrupt our operations, force us to find alternative rights-of-way and incur unexpected capital expenditures. 

We  may  be  unable  to  obtain  necessary  hardware,  software  and  operational  support  from  third-party  vendors.    We 
depend  on  third-party  vendors  to  supply  us  with  a  significant  amount  of  hardware,  software  and  operational  support 
necessary to provide certain of our services, to maintain, upgrade and enhance our network facilities and operations, and 
to support our information and billing systems.  Some of our third-party vendors are our primary source of supply for 
certain products and  services  for  which there are  few substitutes.  If any of these  vendors should experience  financial 
difficulties,  have  demand  that  exceeds  their  capacity  or  can  no  longer  meet  our  specifications,  our  ability  to  provide 
some  services  may  be  hindered,  in  which  case  our  business,  financial  condition  and  results  of  operations  may  be 
adversely affected. 

Video content costs are substantial and continue to increase.  We expect video content costs to continue to be one of 
our largest operating costs associated with providing video service. Video programming content includes cable-oriented 
programming  designed  to  be  shown  in  linear  channels,  as  well  as  the  programming  of  local  over-the-air  television 
stations  that  we  retransmit.    In  addition,  on-demand  programming  is  being  made  available  in  response  to  customer 
demand.  In recent years, the cable industry has experienced rapid increases in the cost of programming, especially the 
cost  of  sports  programming  and  local  broadcast  station  retransmission  content.    Programming  costs  are  generally 
assessed  on  a  per-subscriber  basis,  and  therefore,  are  directly  related  to  the  number  of  subscribers  to  which  the 
programming  is  provided.    Our  relatively  small  subscriber  base  limits  our  ability  to  negotiate  lower  per-subscriber 
programming costs.  Larger providers can often qualify for discounts based on the number of their subscribers.  This cost 
difference  can  cause  us  to  experience  reduced  operating  margins,  while  our  competitors  with  a  larger  subscriber  base 
may not experience similar margin compression.  In addition, escalators in existing content agreements can result in cost 
increases that exceed general inflation.  While we expect video content costs to continue to increase, we may not be able 
to pass such cost increases on to  our customers, especially as an increasing amount of programming content becomes 
available via the Internet at little or no cost.  Also, some competitors or their affiliates own programming in their own 
right and we may not be able to secure license rights to that programming.  As our programming contracts with content 
providers expire, there is no assurance that they will be renewed on acceptable terms or that they will be renewed at all, 
in which case we may not be able to provide such programming as part of our video services packages and our business 
and results of operations may be adversely affected. 

21 

 
 
 
 
 
We  have  employees  who  are  covered  by  collective  bargaining  agreements.    If  we  are  unable  to  enter  into  new 
agreements  or  renew  existing  agreements  timely,  we  could  experience  work  stoppages  or  other  labor  actions  that 
could materially disrupt our business of providing services to our customers.  As of December 31, 2019, approximately 
42%  of  our  employees  were  covered  by  collective  bargaining  agreements.    These  employees  are  hourly  workers 
throughout our service territories and are represented by various unions and locals.  The collective bargaining agreement 
covering our employees in our Lufkin and Conroe, Texas markets, which makes up 6% of our employees, expired as of 
October 15, 2019.  Employees continue to work without a contract. All other existing collective bargaining agreements 
expire between 2020 through 2022, of which contracts covering 3% of our employees will expire in 2020. 

We  cannot  predict  the  outcome  of  the  negotiations  related  to  the  collective  bargaining  agreements  covering  our 
employees.    If  we  are  unable  to  reach  new  agreements  or  renew  existing  agreements,  employees  subject  to  collective 
bargaining  agreements  may  engage  in  strikes,  work  stoppages  or  slowdowns,  or  other  labor  actions,  which  could 
materially  disrupt  our  ability  to  provide  services  to  our  customers.    New  labor  agreements,  or  the  renewal  of  existing 
agreements, may impose significant new costs on us, which could adversely affect our financial condition and result of 
operations.  While we believe our relations with the unions representing these employees are good, any protracted labor 
disputes or labor disruptions by our employees could negatively impact our business. 

Our ability to attract and/or retain certain key management and other personnel in the future could have an adverse 
effect on our business.  We rely on the talents and efforts of key management personnel, many of whom have been with 
our  company  or  in  our  industry  for  decades.    While  we  maintain  long-term  and  emergency  transition  plans  for  key 
management personnel and believe we could either identify internal candidates or attract outside candidates to fill any 
vacancy created by the loss of any key management personnel, the loss of one or more of our key management personnel 
could have a negative impact on our business. 

Acquisitions present many risks and we may be unable to realize the anticipated benefits of recent acquisitions.  From 
time to time, we make acquisitions and investments or enter into other strategic transactions.  In connection with these 
types of transactions, we may incur unanticipated expenses; fail to realize anticipated benefits; have difficulty integrating 
the acquired businesses; disrupt relationships with current and new employees, customers and vendors; incur significant 
indebtedness  or  have  to  delay  or  not  proceed  with  announced  transactions.    The  occurrence  of  any  of  the  foregoing 
events could have a material adverse effect on our business, financial condition, results of operations and cash flows. 

We may face significant challenges in combining the operations of an acquired business, such as FairPoint, with ours in 
a timely and efficient manner.  The failure to successfully integrate an acquired business and to successfully manage the 
challenges  presented  by  the  integration  process  may  result  in  our  inability  to  achieve  anticipated  benefits  of  the 
acquisition, including operational and financial synergies.  Even if we are successful in integrating acquired businesses, 
we cannot guarantee that the integration will result in the complete realization of anticipated financial synergies or that 
they will be realized within the expected time frames. 

Risks Relating to Current Economic Conditions 

Unfavorable  changes  in  financial  markets  could  adversely  affect  pension  plan  investments  resulting  in  material 
funding  requirements  to  meet  our  pension  obligations.    We  expect  that  we  will  continue  to  make  future  cash 
contributions  to  our  pension  plans,  the  amount  and  timing  of  which  will  depend  on  various  factors  including  funding 
regulations,  future  investment  performance,  changes  in  future  discount  rates  and  mortality  tables  and  changes  in 
participant  demographics.    Unfavorable  fluctuations  or  adverse  changes  in  any  of  these  factors,  most  of  which  are 
outside  our  control,  could  impact  the  funded  status  of  the  plans  and  increase  future  funding  requirements.    Returns 
generated on plan assets have historically funded a large portion of the benefits paid under these plans.  If the financial 
markets  experience  a  downturn  and  returns  fall  below  the  estimated  long-term  rate  of  return,  our  future  funding 
requirements could increase significantly, which could adversely affect our cash flows from operations. 

Weak economic conditions may have a negative impact on our business, results of operations and financial condition.  
Downturns  in  the  economic  conditions  in  the  markets  and  industries  we  serve  could  adversely  affect  demand  for  our 
products and services and have a negative impact on our results of operations.  Economic weakness or uncertainty may 
make  it  difficult  for  us  to  obtain  new  customers  and  may  cause  our  existing  customers  to  reduce  or  discontinue  their 
services to which they subscribe.  This risk may be worsened by the expanded availability of free or lower cost services, 

22 

 
 
 
 
 
 
 
 
such  as  video  over  the  Internet  or  substitute  services,  such  as  wireless  phones  and  data  devices.    Weak  economic 
conditions may also impact the ability of third parties to satisfy their obligations to us. 

Risks Relating to Our Common Stock 

The price of our common stock may be volatile and may fluctuate substantially, which could negatively affect holders 
of  our  common  stock.    The  market  price  of  our  common  stock  may  fluctuate  widely  as  a  result  of  various  factors 
including, but not limited to, period-to-period fluctuations in our operating results, the volume of sales of our common 
stock,  the  limited  number  of  holders  of  our  common  stock  and  the  resulting  limited  liquidity  in  our  common  stock, 
dilution,  developments  in  the  communications  industry,  the  failure  of  securities  analysts  to  cover  our  common  stock, 
changes in financial estimates by securities analysts, short interests in our common stock, competitive factors, regulatory 
developments, labor disruptions, general market conditions and market conditions affecting the stock of communications 
companies.    Communications  companies  have,  in  the  past,  experienced  extreme  volatility  in  the  trading  prices  and 
volumes of their securities, which has often been unrelated to operating performance.  High levels of market volatility 
may have a significant adverse effect on the market price of our common stock.  In addition, in the past, securities class 
action litigation has often been instituted against companies following periods of volatility in their stock price.  This type 
of  litigation  could  result  in  substantial  costs  and  divert  management's  attention  and  resources,  which  could  have  a 
material adverse impact on our business, financial condition, results of operations, liquidity and/or the market price of 
our common stock. 

Our organizational documents could limit or delay another party’s ability to acquire us and, therefore, could deprive 
our investors of a possible takeover premium for their shares.   A number of provisions in our amended and restated 
certificate of incorporation and bylaws could make it difficult for another company to acquire us.  Among other things, 
these provisions: 

  Divide our Board of Directors into three classes, which results in roughly one-third of our directors being 

elected each year; 

  Provide that directors may only be removed for cause and then only upon the affirmative vote of holders of 

two-thirds or more of the voting power of our outstanding common stock; 

  Require  the  affirmative  vote  of  holders  of  two-thirds  or  more  of  the  voting  power  of  our  outstanding 
common  stock  to  amend,  alter,  change  or  repeal  specified  provisions  of  our  amended  and  restated 
certificate of incorporation and bylaws; 

  Require  stockholders  to  provide  us  with  advance  notice  if  they  wish  to  nominate  any  candidates  for 
election to our Board of Directors or if they intend to propose any matters for consideration at an annual 
stockholders meeting; and 

  Authorize the issuance of so-called “blank check” preferred stock without stockholder approval upon such 

terms as the Board of Directors may determine. 

We also are subject to laws that may have a similar effect.  For example, federal and certain state telecommunications 
laws and regulations generally prohibit a direct or indirect transfer of control over our business without prior regulatory 
approval.  Similarly, Section 203 of the Delaware General Corporation Law restricts our ability to engage in a business 
combination  with  an  “interested  stockholder”.    These  laws  and  regulations  make  it  difficult  for  another  company  to 
acquire  us,  and  therefore,  could  limit  the  price  that  investors  might  be  willing  to  pay  in  the  future  for  shares  of  our 
common stock.  In addition, the rights of our common stockholders are subject to, and may be adversely affected by, the 
rights of holders of any class or series of preferred stock that we may issue in the future. 

23 

 
 
 
 
 
 
 
 
 
 
Risks Relating to Our Indebtedness and Our Capital Structure 

We have a substantial amount of debt outstanding, which could adversely affect our business and restrict our ability 
to  fund  working  capital  and  planned  capital  expenditures.    As  of  December 31,  2019,  we  had  $2.3  billion  of  debt 
outstanding.  Our substantial level of indebtedness could adversely impact our business, including: 

  We may be required to use a substantial portion of our cash  flow  from operations to  make  principal and 
interest payments on our debt, which will reduce funds available for operations, capital expenditures, future 
business opportunities and strategic initiatives; 

  We may have limited flexibility to react to changes in our business and our industry; 

 

It may be more difficult for us to satisfy our other obligations; 

  We  may  have  a  limited  ability  to  borrow  additional  funds  or  to  sell  assets  to  raise  funds  if  needed  for 

working capital, capital expenditures, acquisitions or other purposes; 

  We may become more vulnerable to general adverse economic and industry conditions, including changes 

in interest rates; and 

  We may be at a disadvantage compared to our competitors that have less debt. 

We cannot guarantee that we will generate sufficient revenues to service our debt and have adequate funds left over to 
achieve  or  sustain  profitability  in  our  operations,  meet  our  working  capital  and  capital  expenditure  needs  or  compete 
successfully in our markets. 

Our  credit  agreement  and  the  indentures  governing  our  Senior  Notes  contain  covenants  that  limit  management’s 
discretion  in  operating  our  business  and  could  prevent  us  from  capitalizing  on  opportunities  and  taking  other 
corporate actions.  Among other things, our credit agreement limits or restricts our ability (and the ability of certain of 
our subsidiaries), and the separate indentures governing the Senior Notes limit the ability of our subsidiary, Consolidated 
Communications, Inc., and its restricted subsidiaries to: incur additional debt and issue preferred stock; make restricted 
payments, including paying dividends on, redeeming, repurchasing or retiring our capital stock; make investments and 
prepay or redeem debt; enter into agreements restricting our subsidiaries’ ability to pay dividends, make loans or transfer 
assets to us; create liens; sell or otherwise dispose of assets, including capital stock of, or other ownership interests in 
subsidiaries; engage in transactions with affiliates; engage in sale and leaseback transactions; engage in a business other 
than telecommunications; and consolidate or merge. 

In addition, our credit agreement requires us to comply  with specified financial ratios, including ratios regarding total 
leverage and interest coverage.  Our ability to comply with these ratios may be affected by events beyond our control.  
These restrictions limit our ability to plan for or react to market conditions, meet capital needs or otherwise constrain our 
activities or business plans.  They also may adversely affect our ability to finance our operations, enter into acquisitions 
or engage in other business activities that would be in our interest. 

A breach of any of the covenants contained in our credit agreement, in any future credit agreement, or in the separate 
indentures  governing  the  Senior  Notes,  or  our  inability  to  comply  with  the  financial  ratios  could  result  in  an  event  of 
default,  which  would  allow  the  lenders  to  declare  all  borrowings  outstanding  to  be  due  and  payable.    If  the  amounts 
outstanding  under  our  credit  facilities  were  to  be  accelerated,  we  cannot  assure  that  our  assets  would  be  sufficient  to 
repay in full the money owed.  In such a situation, the lenders could foreclose on the assets and capital stock pledged to 
them. 

We may not be able to refinance our existing debt if necessary, or we may only be able to do so at a higher interest 
rate.   We  may  be  unable  to  refinance  or  renew  our  credit  facilities  and  our  failure  to  repay  all  amounts  due  on  the 
maturity dates would cause a default under the credit agreement.  Alternatively, any renewal or refinancing may occur 
on less favorable terms.  If we refinance our credit facilities on terms that are less favorable to us than the terms of our 
existing debt, our interest expense may increase significantly, which could impact our results of operations and impair 
our ability to use our funds for other purposes. 

24 

 
 
 
 
 
 
 
 
 
 
 
 
 
Our  variable-rate  debt  subjects  us  to  interest  rate  risk,  which  could  impact  our  cost  of  borrowing  and  operating 
results.  Certain of our debt obligations are at variable rates of interest and expose us to interest rate risk.  Increases in 
interest rates could negatively impact our results of operations and operating cash flows.  We utilize interest rate swap 
agreements to convert a portion of our variable-rate debt to a fixed-rate basis.  However, we do not maintain interest rate 
hedging  agreements  for  all  of  our  variable-rate  debt  and  our  existing  hedging  agreements  may  not  fully  mitigate  our 
interest rate risk, may prove disadvantageous or may create additional risks.  Changes in fair value of cash flow hedges 
that  have  been  de-designated  or  determined  to  be  ineffective  are  recognized  in  earnings.    Significant  increases  or 
decreases  in  the  fair  value  of  these  cash  flow  hedges  could  cause  favorable  or  adverse  fluctuations  in  our  results  of 
operations. 

In addition, a substantial portion of our variable-rate  debt bears interest based on the London Interbank Offering Rate 
(“LIBOR”). The Financial Conduct Authority, which regulates LIBOR, announced that it intends to stop requiring banks 
to submit rates for the calculation of LIBOR after 2021 and it is unclear whether LIBOR will be replaced with a new 
benchmark or if new methods of calculating LIBOR will be established.  If LIBOR ceases to exist or if the methods for 
calculating LIBOR change, interest rates on our current and future debt obligations may be adversely affected.  Changes 
to  LIBOR  could  also  impact  our  current  interest  rate  swap  agreements  which  could  adversely  affect  our  results  of 
operations.   

Risks Related to the Regulation of Our Business 

We  are  subject  to  a  complex  and  uncertain  regulatory  environment,  and  we face  compliance  costs  and  restrictions 
greater  than  those  of  many  of  our  competitors.    Our  businesses  are  subject  to  regulation  by  the  Federal 
Communications  Commission  (“FCC”)  and  other  federal,  state  and  local  entities.    Rapid  changes  in  technology  and 
market conditions have resulted in changes in how the government addresses telecommunications, video programming 
and Internet services.   Many  businesses that compete  with  our Incumbent Local Exchange Carrier (“ILEC”) and non-
ILEC subsidiaries are comparatively less regulated.  Some of our competitors are either not subject to utilities regulation 
or are subject to significantly fewer regulations.  In contrast to our subsidiaries regulated as cable operators and satellite 
video providers, competing on-demand and OTT providers and motion picture and DVD firms have almost no regulation 
of their video activities.  Recently, federal and state authorities have become more active in seeking to address critical 
issues in each of our product and service markets.  The adoption of new laws or regulations, or changes to the existing 
regulatory  framework  at  the  federal,  state  or  local  level,  could  require  significant  and  costly  adjustments  that  could 
adversely affect our business plans.  New regulations could impose additional costs or capital requirements, require new 
reporting,  impair  revenue  opportunities,  potentially  impede  our  ability  to  provide  services  in  a  manner  that  would  be 
attractive to our customers and potentially create barriers to enter new markets or to acquire new lines of business. We 
face continued regulatory uncertainty in the immediate future.  Not only are these governmental entities continuing to 
move forward on these matters, their actions remain subject to reconsideration, appeal and legislative modification over 
an extended period of time, and it is unclear how their actions will ultimately impact our business.  We cannot predict 
future developments or changes to the regulatory environment or the impact such developments or changes may have on 
us. 

We  receive  support  from  various  funds  established  under  federal  and  state  laws,  and  the  continued  receipt  of  that 
support  is  not  assured.    A  significant  portion  of  our  revenues  come  from  network  access  and  subsidies.    An  order 
adopted  by  the  FCC  in  2011  (the  “Order”)  significantly  impacts  the  amount  of  support  revenue  we  receive  from  the 
Universal  Service Fund (“USF”), Connect  America  Fund (“CAF”) and intercarrier compensation (“ICC”).  The Order 
reformed core parts of the USF, broadly recast the existing ICC scheme, established the CAF to replace support revenues 
provided by the current USF and redirected support from voice services to broadband services.  In 2012, CAF funding 
was implemented, which froze USF support to price cap carriers until the FCC implemented a broadband cost model to 
shift  support  from  voice  services  to  broadband  services.    See  Part  I  –  Item  1  –  “Regulatory  Environment”  above  for 
statistics of current CAF funding levels. 

We  receive  subsidy  payments  from  various  federal  and  state  universal  service  support  programs,  including  high-cost 
support, Lifeline and E-Rate programs for schools and libraries.  The total cost of the various federal universal service 
programs has increased significantly in recent years, putting pressure on regulators to reform the programs and to limit 
both eligibility and support.  We cannot predict future changes that may impact the subsidies we receive.  However, a 
reduction in subsidies support may directly affect our profitability and cash flows. 

25 

 
 
 
 
 
 
Increased  regulation  of  the  Internet  could  increase  our  cost  of  doing  business.    Current  laws  and  regulations 
governing access to, or commerce on, the Internet are limited.   As the Internet continues  to become  more  significant, 
federal,  state  and  local  governments  may  adopt  new  rules and  regulations  applicable  to,  or  apply  existing  laws  and 
regulations to, the Internet.   During 2017, the FCC adopted an order eliminating its previous classification of Internet 
service  as  a  telecommunications  service  regulated  under  Title  II  of  the  Telecommunications  Act  of  1996.    This 
effectively limits the FCC’s authority over Internet Service Providers.  The FCC retained rules requiring Internet Service 
Providers to disclose practices associated with blocking, throttling and paid prioritization of Internet traffic.  The FCC 
order has been challenged in court and the outcome of the challenge cannot be determined at this time.   

The  outcome  of  pending  matters  before  the  FCC  and  the  FTC  and  any  potential  congressional  action  cannot  be 
determined at this time but could lead to increased costs for the Company in connection with our provision of Internet 
services, and could affect our ability to compete in the markets we serve. 

We are subject to extensive laws and regulations relating to the protection of the environment, natural resources and 
worker  health  and  safety.    Our  operations  and  properties  are  subject  to  federal,  state  and  local  laws  and  regulations 
relating  to  the  protection  of  the  environment,  natural  resources  and  worker  health  and  safety,  including  laws  and 
regulations  governing  and  creating  liability  in  connection  with  the  management,  storage  and  disposal  of  hazardous 
materials, asbestos and petroleum products.  We are also subject to laws and regulations governing air emissions from 
our fleet vehicles.  As a result, we face several risks, including: 

  Hazardous  materials  may  have  been  released  at  properties  that  we  currently  own  or  formerly  owned 
(perhaps through our predecessors).  Under certain environmental laws,  we could be  held liable,  without 
regard  to  fault,  for  the  costs  of  investigating  and  remediating  any  actual  or  threatened  contamination  at 
these properties and for contamination associated with disposal by us, or by our predecessors, of hazardous 
materials at third-party disposal sites; 

  We  could  incur  substantial  costs  in  the  future  if  we  acquire  businesses  or  properties  subject  to 
environmental requirements or affected by environmental contamination.  In particular, environmental laws 
regulating  wetlands,  endangered  species  and  other  land  use  and  natural  resources  may  increase  the  costs 
associated with future business or expansion or delay, alter or interfere with such plans; 

  The presence of contamination can adversely affect the value of our properties and make it difficult to sell 

any affected property or to use it as collateral; and 

  We  could  be  held  responsible  for  third-party  property  damage  claims,  personal  injury  claims  or  natural 

resource damage claims relating to contamination found at any of our current or past properties. 

The  cost  of  complying  with  environmental  requirements  could  be  significant.    Similarly,  the  adoption  of  new 
environmental  laws  or  regulations,  or  changes  in  existing  laws  or  regulations  or  their  interpretations,  could  result  in 
significant compliance costs or unanticipated environmental liabilities. 

Our business may be impacted by new or changing tax laws or regulations and actions by federal, state, and/or local 
agencies, or by how judicial authorities apply tax laws.  Our operations are subject to various federal, state and local tax 
laws  and  regulations.    In  connection  with  the  products  and  services  we  sell,  we  calculate,  collect,  and  remit  various 
federal,  state,  and  local  taxes,  surcharges  and  regulatory  fees  (“tax”  or  “taxes”)  to  numerous  federal,  state  and  local 
governmental  authorities.    In  many  cases,  the  application  of  tax  laws  are  uncertain  and  subject  to  differing 
interpretations, especially when evaluated against new technologies and telecommunications services, such as broadband 
Internet access and cloud related services.  Tax laws are dynamic and subject to change as new laws are passed and new 
interpretations of the law are issued or applied.  Changes in tax laws, or changes in interpretations of existing laws, could 
materially affect our financial position, results of operations and cash flows. For example, the Tax Cuts and Jobs Act of 
2017, a major federal tax reform, that had a significant impact on our tax obligations and effective income tax rate.   

Item 1B.  Unresolved Staff Comments. 

None. 

26 

 
  
 
 
 
 
 
 
 
 
 
Item 2.  Properties. 

Our corporate headquarters are located at 121 S. 17th Street, Mattoon, Illinois, a leased facility.  We also own and lease 
office facilities and related equipment for administrative personnel, central office buildings and operations in each of the 
23 states in which we operate.   

In  addition  to  land  and  structures,  our  property  consists  of  equipment  necessary  for  the  provision  of  communication 
services, including central office equipment, customer premises equipment and connections, pole lines, video head-end, 
remote terminals, aerial and underground cable and wire facilities, vehicles, furniture and fixtures, computers and other 
equipment.  We also own certain other communications equipment held as inventory for sale or lease. 

In addition to plant and equipment that we wholly-own, we utilize poles, towers and cable and conduit systems jointly-
owned  with  other  entities  and  lease  space  on  facilities  to  other  entities.    These  arrangements  are  in  accordance  with 
written  agreements  customary  in  the  industry.    We  also  have  appropriate  easements,  rights-of-way  and  other 
arrangements for the accommodation of our pole lines, underground conduits, aerial and underground cables and wires.   

Item 3.  Legal Proceedings. 

From time to time we may be involved in litigation that we believe is of the type common to companies in our industry, 
including regulatory issues.  While the outcome  of these claims cannot be predicted  with certainty,  we do not believe 
that the outcome of any of these legal matters will have a material adverse impact on our business, results of operations, 
financial condition or cash flows.  See Note 13 to the consolidated financial statements included in this report in Part II – 
Item 8 – “Financial Statements and Supplementary Data” for a discussion of recent developments related to these legal 
proceedings. 

Item 4.  Mine Safety Disclosures. 

Not Applicable. 

PART II 

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities. 

Our common stock is traded on the NASDAQ Global Select Market (“NASDAQ”) under the symbol “CNSL”.  As of 
February 24, 2020, there were approximately 4,295 stockholders of record of the Company’s common stock.   

Share Repurchases 

During the quarter ended December 31, 2019, we repurchased 95,513 common shares surrendered by employees in the 
administration  of  employee  share-based  compensation  plans.  The  following  table  summarizes  the  share  repurchase 
activity: 

Purchase period 
October 1-October 31, 2019 
November 1-November 30, 2019 
December 1-December 31, 2019 

Performance Graph 

  Total number of    Average price    announced plans 
 shares purchased    paid per share   
—   
—   
 95,513   

n/a 
n/a 
$ 3.79   

      Total number of       Maximum number   
  shares purchased    of shares that may   
  as part of publicly    yet be purchased    
  under the plans    
or programs 
n/a 
n/a 
n/a 

or programs 
n/a 
n/a 
n/a 

The  following  graph  shows  a  five-year  comparison  of  cumulative  total  shareholder  return  of  our  common  stock 
(assuming  reinvestment  of  dividends)  with  the  S&P  500  Index  and  the  NASDAQ  Telecommunications  Index.    The 
comparison  of  total  return  on  investment  (change  in  year-end  stock  price  plus  reinvested  dividends)  for  each  of  the 

27 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
     
     
     
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
 
  
  
  
 
  
  
 
 
 
periods  assumes  that  $100  was  invested  on  December 31,  2014  in  each  index.    The  stock  performance  shown  on  the 
graph below is not necessarily indicative of future price performance. 

COMPARISON OF 5 YEAR CUMULATIVE TOTAL RETURN* 
Among Consolidated Communications Holdings, the S&P 500 Index and the NASDAQ Telecommunications Index 

(In dollars) 
Consolidated Communications Holdings 
S&P 500 
NASDAQ Telecommunications 

Sale of Unregistered Securities 

2014 

2015 

As of December 31, 
2017 
2016 

2018 

2019 

  $  100.00   $   81.01   $  110.88   $   53.99   $   49.69   $   20.92  
  $  100.00   $  101.38   $  113.51   $  138.29   $  132.23   $  173.86  
  $  100.00   $   97.52   $  102.36   $  127.62   $  127.16   $  142.60  

During  the  year  ended  December 31,  2019,  we  did  not  sell  any  equity  securities  of  the  Company  which  were  not 
registered under the Securities Act of 1933, as amended. 

28 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
     
     
     
     
  
 
 
 
 
Item 6.  Selected Financial Data. 

The  selected  financial  data  set  forth  below  should  be  read  in  conjunction  with  Part  II  -  Item  7  –  “Management’s 
Discussion and Analysis of Financial Condition and Results of Operations”, our consolidated financial statements and 
the related notes, and other financial data included elsewhere in this annual report.  Historical results are not necessarily 
indicative of the results to be expected in future periods. 

(In millions, except per share amounts) 

2019 

      2018 (1) 

      2017 (2) 

2016 

2015 

Year Ended December 31, 

Operating revenues 

$ 

 1,336.5   

$ 

 1,399.1   

$   1,059.6   

$ 

 743.2   

$ 

 775.7   

Cost of products and services (exclusive of depreciation and 
amortization) 
Selling, general and administrative expense 
Acquisition and other transaction costs (3) 
Loss on impairment 
Depreciation and amortization 
Income from operations 

Interest expense, net  
Gain (loss) on extinguishment of debt  
Other income, net 
Income (loss) before income taxes 
Income tax expense (benefit) 
Net income (loss) 
Net income of noncontrolling interest 
Net income (loss) attributable to common shareholders 
Net income (loss) per common share - basic and diluted 

 574.9 
 299.1   
 —   
 —   
 381.2   
 81.3   

 (136.7)  
 4.5   
 27.2   
 (23.7)  
 (3.7)  
 (20.0)  
 0.4   
 (20.4)  
 (0.29)  

$ 
$ 

 611.9 
 333.6   
 2.0   
 —   
 432.6   
 19.0   

 (134.5)  
 —   
 40.9   
 (74.6)  
 (24.1)  
 (50.5)  
 0.3   
 (50.8)  
 (0.73)  

 446.0 
 249.1   
 33.7   
 —   
 291.8   
 39.0   

 (129.8)  
 —   
 31.2   
 (59.6)  
 (124.9)  
 65.3   
 0.4   
 64.9   
 1.07   

$ 
$ 

$ 
$ 

 321.4 
 156.5   
 1.2   
 0.6   
 174.0   
 89.5   

 (76.8)  
 (6.6)  
 32.1   
 38.2   
 23.0   
 15.2   
 0.3   
 14.9   
 0.29   

$ 
$ 

 330.6   
 179.2   
 1.4   
 —   
 179.9   
 84.6   

 (79.6)  
 (41.2)  
 38.3   
 2.1   
 2.8   
 (0.7)  
 0.2   
 (0.9)  
 (0.02)  

$ 
$ 

Weighted-average number of shares - basic and diluted 

 70,837   

 70,613   

 60,373   

 50,301   

 50,176   

Cash dividends per common share 

$ 

 0.39   

$ 

 1.55   

$ 

 1.55   

$ 

 1.55   

$ 

 1.55   

Consolidated cash flow data from continuing operations: 

Cash flows from operating activities 

$ 

 339.1   

$ 

 357.3   

$ 

 210.0   

$ 

 218.2   

$ 

 219.2   

Cash flows used for investing activities 
Cash flows (used for) provided by financing activities 
Capital expenditures 

 (217.8)  
 (118.5)  
 232.2   

 (221.5)  
 (141.9)  
 244.8   

(1,042.7)  
 821.3   
 181.2   

 (108.3)  
 (98.7)  
 125.2   

 (119.5)  
 (90.4)  
 133.9   

Consolidated Balance Sheet: 

Cash and cash equivalents 
Total current assets 
Net property, plant and equipment 
Total assets 
Total debt (including current portion) 
Stockholders’ equity 

Other financial data (unaudited): 

Adjusted EBITDA (4) 

$ 

 12.4   
 176.9   
 1,835.9   
 3,390.3   
 2,278.0   
 347.3   

$ 

 9.6   
 198.1   
 1,927.1   
 3,535.3   
 2,334.1   
 415.7   

$ 

 15.7   
 213.7   
    2,037.6   
    3,719.1   
    2,341.2   
 573.9   

$ 

 27.1   
 133.2   
    1,055.2   
    2,092.8   
    1,391.7   
 176.3   

$ 

 15.9   
 126.4   
    1,093.3   
    2,138.5   
    1,388.8   
 250.7   

$ 

 523.5   

$ 

 537.3   

$ 

 414.1   

$ 

 305.8   

$ 

 328.9   

(1)  Effective  January  1,  2018,  we  adopted  Accounting  Standards  Update  2014-09  (“ASC  606”),  Revenue  from 
Contracts  with  Customers,  using  the  modified  retrospective  method  for  open  contracts.    Results  for  2018  are 
presented under ASC 606, while prior period amounts have not been revised.  

(2)  On July 3, 2017, we acquired 100% of the issued and outstanding shares of FairPoint in exchange for shares of our 
common stock. The financial results for FairPoint have been included in our consolidated financial statements as of 
the acquisition date. 

(3)  Acquisition and other transaction costs includes costs incurred related to acquisitions, including severance costs. 

29 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
     
  
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
   
   
    
   
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
 
  
  
  
 
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
 
  
  
  
  
  
 
  
  
 
  
  
 
  
  
 
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
 
 
  
 
 
(4)  In addition to the results reported in accordance with accounting principles generally accepted in the United States 
(“US  GAAP”  or  “GAAP”),  we  also  use  certain  non-GAAP  measures  such  as  EBITDA  and  adjusted  EBITDA  to 
evaluate operating performance and to facilitate the comparison of our historical results and trends.  These financial 
measures are not a measure of financial performance under US GAAP and should not be considered in isolation or 
as a substitute for net income (loss) as a measure of performance and net cash provided by operating activities as a 
measure  of  liquidity.    They  are  not,  on  their  own,  necessarily  indicative  of  cash  available  to  fund  cash  needs  as 
determined  in  accordance  with  GAAP.    The  calculation  of  these  non-GAAP  measures  may  not  be  comparable  to 
similarly  titled  measures  used  by  other  companies.    Reconciliations  of  these  non-GAAP  measures  to  the  most 
directly comparable financial measures presented in accordance with GAAP are provided below. 

EBITDA  is  defined  as  net  earnings  before  interest  expense,  income  taxes,  and  depreciation  and  amortization.  
Adjusted  EBITDA  is  comprised  of  EBITDA,  adjusted  for  certain  items  as  permitted  or  required  under  our  credit 
facility as described in the reconciliations below.  These measures are a common measure of operating performance 
in the telecommunications industry and are  useful,  with other data, as a means to evaluate  our ability to fund our 
estimated uses of cash. 

The following tables are a reconciliation of net income (loss) to Adjusted EBITDA: 

(In millions, unaudited) 
Net income (loss)  
Add (subtract): 

Interest expense, net of interest income 
Income tax expense (benefit) 
Depreciation and amortization 

EBITDA 

Adjustments to EBITDA: 

Other, net (a) 
Investment distributions (b) 
(Gain) loss on extinguishment of debt (c) 
Loss on impairment (d) 
Non-cash, stock-based compensation (e) 

Adjusted EBITDA 

2018 

Year Ended December 31, 
      2016 
2017 
 65.3   $   15.2   $ 

      2015 

 (0.7)  

 $   (20.0)   $   (50.5)   $ 

2019 

 136.7  
 (3.7)  
 381.2  
 494.2  

 134.5  
 (24.1)  
 432.6  
 492.5  

 129.8  
    (124.9)  
 291.8  
 362.0  

 76.8  
 23.0  
    174.0  
    289.0  

 79.6   
 2.8   
    179.9   
    261.6   

 (8.8)  
 35.8  
 (4.5)  
 —  
 6.8  

    (22.3)  
 45.3   
 41.2   
 —   
 3.1   
 $   523.5   $   537.3   $   414.1   $  305.8   $  328.9   

    (25.5)  
 32.1  
 6.6  
 0.6  
 3.0  

 0.6  
 39.1  
 —  
 —  
 5.1  

 19.3  
 30.0  
 —  
 —  
 2.8  

(a)  Other,  net  includes  the  equity  earnings  from  our  investments,  dividend  income,  income  attributable  to 
noncontrolling  interests  in  subsidiaries,  acquisition  and  transaction  related  costs  including  severance,  non-cash 
pension and post-retirement benefits and certain other miscellaneous items. 

(b) 

Includes all cash dividends and other cash distributions received from our investments. 

(c)  Represents the redemption premium (discount) and write-off of unamortized debt issuance costs in connection with 

the redemption or retirement of our debt obligations. 

(d)  Represents intangible asset impairment charges recognized during the period. 

(e)  Represents  compensation  expenses  in  connection  with  the  issuance  of  stock  awards,  which  because  of  their  non-

cash nature, these expenses are excluded from adjusted EBITDA. 

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Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations. 

Reference is made to Part I – Item 1 – “Note About Forward-Looking Statements” and Part I – Item 1A – “Risk Factors” 
which  describes  important  factors  that  could  cause  actual  results  to  differ  from  expectations  and  non-historical 
information contained herein.  In addition, the following Management’s Discussion and Analysis of Financial Condition 
and Results of Operations (“MD&A”) is intended to help the reader understand the results of operations and financial 
condition  of  Consolidated  Communications  Holdings, Inc.  (“Consolidated,”  the  “Company,”  “we,”  “our”  or  “us”).  
MD&A should be read in conjunction with our audited consolidated financial statements and accompanying notes to the 
consolidated financial statements (“Notes”) as of and for each of the three years in the period ended December 31, 2019 
included elsewhere in this Annual Report on Form 10-K. 

Throughout MD&A,  we refer to certain  measures that are  not a  measure of financial performance in accordance  with 
accounting principles generally accepted in the United States (“US GAAP” or “GAAP”).  We believe the use of these 
non-GAAP  measures  on  a  consolidated  basis  provides  the  reader  with  additional  information  that  is  useful  in 
understanding  our  operating  results  and  trends.    These  measures  should  be  viewed  in  addition  to,  rather  than  as  a 
substitute for, those measures prepared in accordance with GAAP.  See the Non-GAAP Measures section below for a 
more detailed discussion on the use and calculation of these measures. 

Overview 

Consolidated is a broadband and business communications provider offering a wide range of communication solutions to 
consumer,  commercial  and  carrier  customers  across  a  23-state  service  area.    We  operate  an  advanced  fiber  network 
spanning  over  37,500  fiber  route  miles  across  many  rural  areas  and  metro  communities.    Our  business  product  suite 
includes:  data  and  Internet  solutions,  voice,  data  center  services,  security  services,  managed  and  IT  services,  and  an 
expanded  suite  of  cloud  services.    We  provide  wholesale  solutions  to  wireless  and  wireline  carriers  and  other  service 
providers  including  data,  voice,  network  connections  and  custom  fiber  builds  and  last  mile  connections.    We  offer 
residential  high-speed Internet,  video, phone and home  security  services as  well as  multi-service  residential and small 
business bundles.   

We  generate  the  majority  of  our  consolidated  operating  revenues  primarily  from  monthly  subscriptions  to  our 
broadband,  data  and  transport  services  (collectively  “broadband  services”)  marketed  to  business  and  residential 
customers.  Our  acquisition  of  FairPoint  Communications,  Inc.  (“FairPoint”)  in  2017,  as  described below,  provides  us 
significantly  greater  scale  and  an  expanded  fiber  network,  which  allows  for  additional  growth  opportunities  and 
expansion.  

Commercial  and  carrier  services  represent  the  largest  source  of  our  operating  revenues  and  are  expected  to  be  key 
growth  areas  in  the  future.  We  are  focused  on  expanding  our  broadband  and  commercial  product  suite  and  are 
continually enhancing our commercial product offerings to meet the needs of our business customers.  We leverage our 
advanced fiber network and tailor our services by developing solutions to fit their specific needs and leveraging a value-
based  sales  approach.  In  2018,  we  launched  new,  innovative  business  services  in  our  northern  New  England  markets 
including BusinessOne, a high-speed data and voice solution designed for small and medium-sized businesses; software 
defined  wide  area  network  (“SD-WAN”);  and  multi-protocol  label  switching  (“MPLS”).    In  2019,  we  continued  to 
enhance  our  suite  of  managed  and  cloud  services,  which  increases  efficiency  and  enables  greater  scalability  and 
reliability  for  our  business  customers.   We  anticipate  future  momentum  in  commercial  and  carrier  services  as  these 
products gain traction as well as from the demand from customers for additional bandwidth and data-based services.      

We market our residential services by leading with broadband or bundled services, which includes high-speed Internet, 
video  and  phone  services.   As  consumer  demands  for  bandwidth  continue  to  increase,  our  focus  is  on  enhancing  our 
broadband  services  and  progressively  increasing  broadband  speeds.   We  offer  data  speeds  of  up  to  1  Gbps  in  select 
markets, and up to 100 Mbps in markets where 1 Gbps is not yet available, depending on the geographical region.  As of 
December 31, 2019, approximately 58% of the homes we serve on our legacy Consolidated network had availability to 
broadband speeds of up to 100 Mbps or greater.  The majority of the homes in our northern New England service areas 
have  availability to broadband speeds of 20 mbps or less.  Over the last two  years,  we  upgraded  broadband speeds to 
more than 750,000 homes and small businesses primarily across our northern New England service areas as part of our 
integration initiatives.  The upgrades enable customers to receive broadband speeds up to three times faster than  what 
was  previously  available.    In  2019,  we  continued  our  focus  on  bringing  higher  broadband  speeds  and  improving 
customer experience by making available 1 Gig broadband services to more than 86,000 New Hampshire residential and 

31 

 
 
 
 
   
 
   
small business locations.  This provides our residential customers with a wider selection of services and programming, as 
well as  provides  them  the  speeds they  need to enjoy the latest in streaming  video applications.   Businesses  also  get  a 
boost by being able to take full advantage of cloud-based applications. 

Our  competitive  broadband  speeds  enable  us  to  continue  to  meet  the  need  for  higher  bandwidth  from  the  growing 
consumer  demand  for  streaming  live  programming  or  in-demand  content  on  any  device.    The  consumers  demand  for 
streaming services, either to augment their current video subscription plan or to entirely replace their video subscription 
may impact our future video subscriber base and, accordingly, reduce our video revenue as well as our video programing 
costs.   Total  video  connections  decreased  10%  as  of  December  31,  2019  compared  to  2018.  We  believe  the  trend  in 
changing  consumer  viewing  habits  will  continue  to  impact  our  business  results  and  complement  our  strategy  of 
providing  consumers  with  higher  broadband  speeds  to  facilitate  streaming  content.   In  2019,  we  launched  in  our 
Northern  New  England  markets,  CCiTV,  which  is  a  customizable,  cloud-enabled  video  service  that  supports  a  wide 
variety of viewing habits.   Content can be delivered in high-definition quality to a big-screen TV, as well as to tablets 
and mobile devices.  CCiTV helps align our product offering with consumer habits using an app-based approach to video 
as well as reduce our operating costs.   

Operating  revenues  also  continue  to  be  impacted  by  the  anticipated  industry-wide  trend  of  declines  in  voice  services, 
access  lines  and  related  network  access  revenue.  Many  customers  are  choosing  to  subscribe  to  alternative 
communication services and competition for these subscribers continues to increase.  Total voice connections decreased 
7%  as  of  December  31,  2019  compared  to  2018.   Competition  from  wireless  providers,  Competitive  Local  Exchange 
Carriers  and  cable  television  providers  has  increased  in  recent  years  in  the  markets  we  serve.  We  have  been  able  to 
mitigate some of the access line losses through marketing initiatives and product offerings, such as our VoIP service.   

As discussed in the “Regulatory Matters” section below, our operating revenues are impacted by legislative or regulatory 
changes  at  the  federal  and  state  levels,  which  could  reduce  or  eliminate  the  current  subsidies  revenue  we  receive.  A 
number  of  proceedings  and  recent  orders  relate  to  universal  service  reform,  intercarrier  compensation  and  network 
access charges.  There are various ongoing legal challenges to the orders that have been issued.  As a result, it is not yet 
possible to fully determine the impact of the regulatory changes on our operations.  

Significant Recent Developments 

Acquisitions  

FairPoint Communications, Inc. 

On July 3, 2017, we completed our merger  with FairPoint (the “Merger”) and acquired all the issued and outstanding 
shares  of  FairPoint  in  exchange  for  shares  of  our  common  stock.    As  a  result,  FairPoint  became  a  wholly-owned 
subsidiary of the Company.  FairPoint is an advanced communications provider to business, wholesale and residential 
customers within its service territory, which spanned across 17 states.  FairPoint owns and operates a robust fiber-based 
network with more than 22,000 route miles of fiber, including 17,000 route miles of fiber in northern New England.  The 
financial results for FairPoint have been included in our consolidated financial statements as of the acquisition date.  The 
acquisition reflects our strategy to diversify revenue and cash flows among multiple products and to expand our network 
to new markets.   

Divestitures 

On July 31, 2018, we completed the sale of all of the issued and outstanding stock of our subsidiaries Peoples Mutual 
Telephone  Company  and  Peoples  Mutual  Long  Distance  Company  (collectively,  “Peoples”),  which  were  acquired  as 
part  of  the  acquisition  of  FairPoint.    Peoples  operates  as  a  local  exchange  carrier  in  Virginia  and  provides 
telecommunications  services  to  residential  and  business  customers.    During  the  year  ended  December  31,  2018,  we 
received cash proceeds of $21.0 million, net of certain contractual adjustments and recognized a loss of $0.2 million on 
the  sale,  net  of  selling  costs,  which  is  included  in  selling,  general  and  administrative  expense  in  the  consolidated 
statement of operations.  We recognized a taxable gain on the transaction resulting in current income tax expense of $0.8 
million during the year ended December 31, 2018 to reflect the tax impact of the divestiture.   

32 

 
  
   
 
 
 
 
 
 
 
    
 
Results of Operations 

The following tables reflect our financial results on a  consolidated basis and  key operating statistics as of and for the 
years ended December 31, 2019, 2018 and 2017. 

(In millions, except for percentages) 
Operating Revenues 

Commercial and carrier: 

Data and transport services (includes VoIP) 
Voice services 
Other 

Consumer: 

Broadband (Data and VoIP) 
Video services 
Voice services 

   Subsidies 

Network access 

   Other products and services 
Total operating revenues 

Operating Expenses 

Cost of services and products (exclusive of 
depreciation and amortization) 
Selling, general and administrative costs 
Acquisition and other transaction costs 
Depreciation and amortization 

Total operating expenses 
Income from operations 
Interest expense, net 
Gain on extinguishment of debt 
Other income, net 
Income tax benefit 
Net income (loss)  
Net income attributable to noncontrolling interest     
Net income (loss) attributable to common 
shareholders 

    $ 

Financial Data 

2019 

2018 

2017 

      2018 

  2019 vs. 

  2018 vs.   
2017 

% Change 

   $ 

 355.3   $ 
 188.3  
 52.9  
 596.5  

 349.4   $ 
 202.9  
 56.4  
 608.7  

 274.2  
 152.7   
 33.9   
 460.8  

 2 % 
 (7)   
 (6)   
 (2)  

 27 % 
 33  
 66  
 32  

 257.1  
 81.4  
 180.8  
 519.3  
 72.4  
 138.1  
 10.2  
 1,336.5  

 574.9  
 299.1  
 —  
 381.2  
 1,255.2  
 81.3  
 (136.7)  
 4.5  
 27.2  
 (3.7)  
 (20.0)  
 0.4  

 253.1  
 88.4  
 202.0  
 543.5  
 83.4  
 152.6  
 10.9  
 1,399.1  

 611.9  
 333.6  
 2.0  
 432.6  
 1,380.1  
 19.0  
 (134.5)  
 —  
 40.9  
 (24.1)  
 (50.5)  
 0.3  

 183.6  
 91.4  
 137.7   
 412.7  
 62.3  
 110.2  
 13.6   
 1,059.6   

 446.0   
 249.1   
 33.7   
 291.8   
 1,020.6   
 39.0   
 (129.8)   
 —   
 31.2   
 (124.9)   
 65.3   
 0.4   

 2  
 (8)  
 (10)   
 (4)  
 (13)  
 (10)  
 (6)   
 (4)   

 (6)   
 (10)   
 (100)   
 (12)   
 (9)   
 328   
 2   
 100   
 (33)   
 (85)   
 60   
 33   

 38  
 (3)  
 47  
 32  
 34  
 38  
 (20)  
 32  

 37  
 34  
 (94)  
 48  
 35  
 (51)  
 4  
 —  
 31  
 (81)  
 (177)  
 (25)  

 (20.4)   $ 

 (50.8)   $ 

 64.9   

 60   

 (178)  

Adjusted EBITDA 

(1) 

    $ 

 523.5   $ 

 537.3   $ 

 414.1  

 (3) % 

 30 % 

(1)  A non-GAAP measure.  See the “Non-GAAP Measures” section below for additional information and reconciliation 

to the most directly comparable GAAP measure. 

The comparability of our consolidated results of operations was impacted by the FairPoint acquisition that closed on July 
3, 2017, as described above.  FairPoint’s results are included in our consolidated financial statements as of the date of the 
acquisition.   

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Key Operating Statistics 

2019 
 582,818  

2018 
 628,649  

  % Change 

2019 
vs. 
  2018 

2018 
vs. 
2017   

 (7) % 

 (6) % 

2017 
 671,300   

 835,997  
 784,165  
 84,171  

 902,414  
 778,970  
 93,065  

 972,178  
 783,682   
 103,313   

 (7)  
 1   
 (10)   

 (7) 
 (1) 
 (10) 

Consumer customers 

Voice connections 
Data connections 
Video connections 

Total connections 

1,704,333   

1,774,449   

1,859,173   

 (4) % 

 (5) % 

Revenue from Contracts with Customers 

We  account  for  revenue  in  accordance  with  Accounting  Standards  Codification  606  (“ASC  606”),  Revenue  from 
Contracts with Customers, which we adopted on January 1, 2018.  Promised goods and services in our revenue contracts 
with  customers  are  considered  distinct  and  are  accounted  for  as  separate  performance  obligations.    Revenue  is 
recognized when or as performance obligations are satisfied.  The impact on revenue as a result of the adoption of ASC 
606 was not material. 

In  accordance  with  ASC  606,  contract  acquisition  costs  are  deferred  and  amortized  over  the  expected  customer  life.  
Historically,  these  costs  were  expensed  as  incurred.    The  change  in  accounting  for  contract  acquisition  costs  was  the 
largest impact to the Company upon adoption of ASC 606.   

For a more complete discussion of the adoption impacts, see Note 2 to the Consolidated Financial Statements, included 
in this report in Part II – Item 8 “Financial Statements and Supplementary Data”.  

Operating Revenues 

Commercial and Carrier  

Data and Transport Services  

We  provide  a  variety  of  business  communication  services  to  business  customers  of  all  sizes,  including  many  services 
over our advanced fiber network.  The services we offer include scalable high-speed broadband Internet access and VoIP 
phone  services,  which  range  from  basic  service  plans  to  virtual  hosted  systems.   In  addition  to  Internet  and  VoIP 
services, we also offer a variety of commercial data connectivity services in select markets including Ethernet services; 
private  line  data  services;  SD-WAN  and  MPLS.  Our  networking  services  include  point-to-point  and  multi-point 
deployments  from  2.5  Mbps  to  10  Gbps  to  accommodate  the  growth  patterns  of  our  business  customers.  We  offer  a 
suite of cloud-based services, which includes a hosted unified communications solution that replaces the customer’s on-
site phone systems and data networks, managed network security services and data protection services.  Data center and 
disaster  recovery  solutions  provide  a  reliable  and  local  colocation  option  for  commercial  customers.   We  also  offer 
wholesale  services  to  regional  and  national  interexchange  and  wireless  carriers,  including  cellular  backhaul  and  other 
fiber transport solutions.  

Data  and  transport  services  revenues  increased  $5.9  million  during  2019  compared  to  2018  primarily  due  to  revenue 
related to sales-type leases recognized during 2019 (see Note 9 to the consolidated financial statements included in this 
report in Part II – Item 8 – “Financial Statements and Supplementary Data” for a more detailed discussion of our leasing 
arrangements) as well as continued growth in Metro Ethernet and VoIP services.  Data and transport services revenues 
increased  $75.2  million  during  2018  compared  to  2017  due  to  the  acquisition  of  FairPoint,  which  contributed  an 
additional six months of revenue of approximately $66.3 million in 2018 as compared to 2017.  The remaining increase 
in  data  and  transport  services  revenues  of  $8.9  million  was  primarily  due  to  continued  growth  in  Metro  Ethernet  and 
VoIP  services.    In  recent  years,  the  growth  in  data  and  transport  services  revenues  has  been  impacted  by  increased 
competition and price compression as customers are migrating from legacy data connection products to Ethernet based 
products,  which  have  a  lower  average  revenue  per  user.  Future  declines  are  expected  to  be  partially  offset  with  the 
increasing demand for bandwidth and other Ethernet services. 

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Voice Services  

Voice services include basic local phone and long-distance service packages for business customers.  The plans include 
options  for  voicemail,  conference  calling,  linking  multiple  office  locations  and  other  custom  calling  features  such  as 
caller ID, call forwarding, speed dialing and call waiting.  Services can be charged at a fixed monthly rate, a measured 
rate  or can be bundled  with  selected services at a  discounted rate.  We are  also a full service  9-1-1 provider and have 
installed  and  now  maintain  two  turn-key,  state  of  the  art  statewide  next-generation  emergency  9-1-1  systems.   These 
systems,  located  in  Maine  and  Vermont,  have  processed  over  four  million  calls  relying  on  the  caller's  location 
information  for routing.   Next-generation emergency 9-1-1  systems are  an improvement  over traditional 9-1-1 and are 
expected to provide the foundation to handle future communication modes such as texting and video. 

Voice services revenues decreased $14.6 million during 2019 compared to 2018 primarily due to an 8% decline in access 
lines in 2019 compared to 2018.  Voice services revenues increased $50.2 million in 2018 compared to 2017 due to an 
additional  six  months  of  operations  related  to  the  acquisition  of  FairPoint.    Excluding  the  additional  six  months  of 
revenue from FairPoint, voice services revenues decreased $11.8 million during 2018 compared to 2017 primarily due to 
a  6%  decline  in  access  lines  in  2018  compared  to  2017.  Commercial  customers  are  increasingly  choosing  alternative 
technologies,  including  our  own  VoIP  product,  and  the  broad  range  of  features  that  Internet-based  voice  services  can 
offer. 

Other  

Other services include business equipment sales and related hardware and maintenance support, video services and other 
miscellaneous revenues.  Other services revenues decreased $3.5 million during 2019 compared to 2018 primarily due to 
the expiration of a co-marketing agreement in November 2018 as well as a decrease in business system sales in 2019.   

Other  services  revenues  increased  $22.5  million  during  2018  compared  to  2017  due  to  an  additional  six  months  of 
operations in 2018 related to the acquisition of FairPoint, which accounted for approximately $16.3 million of the annual 
increase.  The remaining increase in other services revenue of $6.2 million was primarily due to an increase in business 
system sales in 2018.   

Consumer  

Broadband Services  

Broadband  services  include  revenue  from  residential  customers  for  subscriptions  to  our  VoIP  and  data  products.  We 
offer  high-speed  Internet  access  at  speeds  of  up  to  1  Gbps,  depending  on  the  nature  of  the  network  facilities  that  are 
available,  the  level  of  service  selected  and  the  location.   Our  VoIP  digital  phone  service  is  also  available  in  certain 
markets as an alternative to the traditional telephone line.   

Broadband  services  revenues  increased  $4.0  million  during  2019  compared  to  2018  primarily  due  to  an  increase  in 
Internet services despite a 4% decrease in data connections as a result of price increases implemented in 2019.  However, 
the  increase  in  data  revenue  was  partially  offset  by  a  decline  in  VoIP  revenue  during  2019  due  to  a  14%  decline  in 
connections as more customers continue to rely exclusively on wireless service. 

Broadband services revenues increased $69.5 million during 2018 compared to 2017 due to an additional six months of 
revenue in 2018 related to the acquisition of FairPoint of approximately $68.7 million.  Excluding the additional revenue 
from FairPoint, broadband services revenues increased $0.8 million during 2018 compared to 2017 due to an increase in 
Internet  services  despite  a  6%  decrease  in  data  connections  as  a  result  of  price  increases  implemented  during  2018.  
However,  the  increase  in  data  revenue  was  partially  offset  by  a  decline  in  VoIP  revenue  during  2018  due  to  an  11% 
decline in connections as more customers continue to rely exclusively on wireless service. 

Video Services 

Depending  on  geographic  market  availability,  our  video  services  range  from  limited  basic  service  to  advanced  digital 
television,  which includes several plans, each  with  hundreds of local,  national and  music channels including premium 
and Pay-Per-View channels as well as video On-Demand service.  Certain customers may also subscribe to our advanced 

35 

 
   
 
 
   
 
 
   
   
 
 
 
 
video services, which consist of high-definition television, digital video recorders (“DVR”) and/or a whole home DVR.  
Our TV Everywhere service allows our video subscribers to watch their favorite shows, movies and livestreams on any 
device.  In addition, we offer other in-demand streaming content including: DIRECTV®, DIRECTV NOWSM, fuboTV, 
Philo, HBO NOW®, FlixFling and VEMOX. 

Video  services  revenues  decreased  $7.0  million  during  2019  compared  to  2018  primarily  due  to  a  decrease  in 
connections of 10% in 2019 compared to 2018 as consumers are choosing to subscribe to alternative video services such 
as  over-the-top  streaming  services.    Video  services  revenues  decreased  $3.0  million  during  2018  compared  to  2017 
despite an additional six months of operations related to the acquisition of FairPoint.  Excluding the additional revenue 
from  FairPoint,  video  services  revenues  decreased  $6.2  million  during  2018  compared  to  2017  primarily  due  to 
decreases in connections of 10% in 2018 compared to 2017.  

Voice Services  

We offer several different basic local phone service packages and long-distance calling plans, including unlimited flat-
rate  calling  plans.  The  plans  include  options  for  voicemail  and  other  custom  calling  features  such  as  caller  ID,  call 
forwarding and call waiting.   

Voice services revenues decreased $21.2 million during 2019 compared to 2018 primarily due to a 9% decline in access 
lines during 2019 compared to 2018.  Voice services revenues increased $64.3 million during 2018 compared to 2017 
due to an additional six months of revenue related to the acquisition of FairPoint.  Excluding the additional revenue from 
FairPoint,  voice  services  revenues  decreased  $15.5  million  during  2018  compared  to  2017  primarily  due  to  a  10% 
decline in access lines during 2018 compared to 2017.   The number of local access lines in service directly affects the 
recurring  revenue  we  generate  from  end  users  and  continues  to  be  impacted  by  the  industry-wide  decline  in  access 
lines.  We  expect  to  continue  to  experience  erosion  in  voice  connections  due  to  competition  from  alternative 
technologies, including our own competing VoIP product. 

Subsidies  

Subsidies consist of both federal and state subsidies, which are designed to promote widely available, quality broadband 
services at affordable prices with higher data speeds in rural areas.  Subsidies revenues decreased $11.0 million during 
2019  compared  to  2018  primarily  due  to  a  settlement  for  frozen  local  switching  support  (“LSS”)  of  $7.2  million 
recognized  during  2018  as  well  as  the  scheduled  reductions  in  the  annual  Connect  America  Fund  (“CAF”)  Phase  II 
funding rate in August 2018 (refer to the “Regulatory Matters” section below for a discussion on the LSS settlement as 
well as the scheduled reductions in the CAF Phase II funding rate). 

Subsidies revenues increased $21.1 million during 2018 compared to 2017 due to an additional six months of operations 
in  2018  related  to  the  acquisition  of  FairPoint.    Excluding  the  additional  revenue  from  FairPoint  of  $26.8  million  in 
2018, subsidies revenues decreased $5.7 million despite the LSS settlement recognized during 2018 due to the scheduled 
reductions in the annual CAF Phase II funding rate in August 2017. 

Network Access Services  

Network  access  services  include  interstate  and  intrastate  switched  access,  network  special  access  and  end  user 
access.  Switched  access  revenues  include  access  services  to  other  communications  carriers  to  terminate  or  originate 
long-distance calls on our network.  Special access circuits provide dedicated lines and trunks to business customers and 
interexchange carriers.  Network access services revenues decreased $14.5 million in 2019 compared to 2018 primarily 
as a result of the continuing decline in interstate rates, minutes of use, voice connections and carrier circuits; however, a 
portion  of  the  decrease  can  be  attributed  to  carriers  shifting  to  our  fiber  Metro  Ethernet  product,  contributing  to  the 
growth in that area. 

Network access services revenues increased $42.4 million in 2018 compared to 2017 due to an additional six months of 
revenue  related  to  the  acquisition  of  FairPoint.    Excluding  the  additional  revenue  from  FairPoint,  network  access 
services revenues decreased $9.3 million during 2018 compared to 2017 primarily a result of the continuing decline in 
interstate rates, minutes of use, voice connections and carrier circuits.   

36 

 
 
   
 
 
   
 
 
   
 
 
Other Products and Services 

Other products and services include revenues from telephone directory publishing, video advertising, billing and support 
services  and  other  miscellaneous  revenues.  Other  products  and  services  revenues  decreased  $0.7  million  during  2019 
compared to 2018 and decreased $2.7 million during 2018 compared to 2017.  The decline in other products and services 
revenues was primarily due to a decline in telephone directory advertising revenues. 

Operating Expenses 

Cost of Services and Products 

Cost  of  services  and  products  decreased  $37.0  million  during  2019  compared  to  2018  primarily  due  to  a  decline  in 
employee salaries and benefits in 2019 as a result of a reduction in headcount through cost savings initiatives.  Pension 
costs  also  decreased  as  a  result  of  the  freezing  of  certain  benefit  plans  in  connection  with  new  collective  bargaining 
agreements  ratified  in  2018.    Access  expense  decreased  primarily  due  to  a  decline  in  usage  and  rates.    Video 
programming costs also decreased due to a 10% decline in video connections, which was largely offset by an increase in 
programming costs per channel as costs continue to rise as a result of annual rate increases.   Video programming costs 
are  impacted  by  license  fees  charged  by  cable  networks,  the  amount  and  quality  of  the  content  we  provide  and  the 
number of video subscribers we serve. 

In 2018,  cost of services and products increased $165.9 million compared to  2017 due to an additional  six  months of 
operations in 2018 from the acquisition of FairPoint, which accounted for approximately $156.7 million of the increase.   
In addition, cost of goods sold related to equipment sales increased as a result of an increase in business system sales in 
the current year.  Access expense increased due to new recurring circuit and co-location costs as a result of an increase in 
commercial services.  However, video programming costs decreased due to a 10% decline in video connections, which 
was largely offset by an increase in programming costs per channel as costs continue to rise as a result of annual rate 
increases. 

Selling, General and Administrative Costs 

Selling,  general  and  administrative  costs  decreased  $34.5  million  during  2019  compared  to  2018  primarily  due  to 
operating synergies achieved in connection with the integration of FairPoint during 2018 which resulted in a reduction in 
operating costs and decline in integration costs in 2019.  The decline in selling, general and administrative costs was also 
due to a decline in employee salaries and benefits in 2019 as a result of a reduction in headcount.  In addition, real estate 
taxes decreased primarily due to property tax abatements received in 2019.   

Selling, general and administrative costs increased $84.5 million during 2018 compared to 2017 due to the acquisition of 
FairPoint,  which  contributed  approximately  $89.8  million  of  the  increase.    Excluding  the  additional  six  months  of 
operations  for  FairPoint,  selling,  general  and  administrative  costs  decreased  approximately  $5.3  million  during  2018 
primarily  due  to  a  reduction  in  sales  commissions  as  a  result  of  the  adoption  of  ASC  606  in  2018,  which  requires 
contract acquisition costs to be deferred and amortized over the contract performance period.  In 2017, these costs were 
expensed as incurred.  In addition, professional fees and property taxes declined in 2018.  However, integration costs 
associated with the FairPoint acquisition increased in 2018, which included additional severance costs of $10.9 million 
in 2018.   

Acquisition and Other Transaction Costs 

Acquisition and other transaction costs decreased $2.0 million in 2019 compared to 2018 and decreased $31.7 million in 
2018 compared to 2017 as a result of the acquisition of FairPoint, which closed in July 2017.  Transaction costs consist 
primarily of legal, finance and other professional fees incurred in connection with the Merger as well as expenses related 
to change-in-control payments to former employees of the acquired company. 

Depreciation and Amortization 

Depreciation and amortization expense decreased $51.4 million during 2019 compared to 2018 primarily due to acquired 
assets  becoming  fully  depreciated  or  amortized.    Depreciation  expense  also  declined  due  to  the  sale  of  utility  poles 
located in the state of Vermont in 2019.  These declines in depreciation and amortization expense were offset in part by 

37 

 
 
 
 
 
 
 
 
 
 
 
 
ongoing  capital  expenditures  related  to  network  enhancements  and  success-based  capital  projects  for  consumer  and 
commercial services as well as CAF Phase II funding requirements.  

Depreciation and amortization expense increased $140.8 million during 2018 compared to 2017 primarily as a result of 
the acquisition of FairPoint in 2017, which accounted for approximately $144.8 million of the  increase.  Depreciation 
expense also increased as a result of ongoing capital expenditures in 2018 related to network enhancements and success-
based  capital  projects  for  consumer  and  commercial  services.  Amortization  expense  increased  from  customer 
relationships acquired in the FairPoint acquisition, which are amortized  under the accelerated method.  These increases 
were offset in part by a reduction in depreciation and amortization expense as certain intangibles and outside plant and 
network cable assets became fully amortized or depreciated in 2018 and 2017. 

Regulatory Matters 

Our revenues are subject to broad federal and/or state regulation, which include such telecommunications services as 
local telephone service, network access service and toll service and are derived from various sources, including: 

  Business and residential subscribers of basic exchange services; 

  Surcharges mandated by state commissions and the Federal Communications Commission (“FCC”); 

  Long distance carriers for network access service; 

  Competitive access providers and commercial customers for network access service; and 

  Support payments from federal or state programs. 

telecommunications 

The 
the 
Telecommunications  Act  of  1996,  federal  and  state  regulators  share  responsibility  for  implementing  and  enforcing 
statutes  and  regulations  designed  to  encourage  competition  and  to  preserve  and  advance  widely  available,  quality 
telephone service at affordable prices.  

local  regulation.  Under 

federal,  state  and 

to  extensive 

is  subject 

industry 

At the federal level, the FCC generally exercises jurisdiction over facilities and services of local exchange carriers, such 
as our rural telephone companies, to the extent they are used to provide, originate or terminate interstate or international 
communications.  The FCC has the authority to condition, modify, cancel, terminate or revoke our operating authority 
for failure to comply with applicable federal laws or FCC rules, regulations and policies.  Fines or penalties also may be 
imposed for any of these violations.  

State regulatory commissions generally  exercise jurisdiction over carriers’ facilities and services to the extent they are 
used  to  provide,  originate  or  terminate  intrastate  communications.  In  particular,  state  regulatory  agencies  have 
substantial  oversight  over  interconnection  and  network  access  by  competitors  of  our  incumbent  local  exchange 
companies.  In addition, municipalities and other local government agencies regulate the public rights-of-way necessary 
to install and operate networks.  State regulators can sanction our rural telephone companies or revoke our certifications 
if we violate relevant laws or regulations. 

FCC Matters 

In general, telecommunications service in rural areas is more costly to provide than service in urban areas.  The lower 
customer  density  means  that  switching  and  other  facilities  serve  fewer  customers  and  loops  are  typically  longer, 
requiring  greater  expenditures  per  customer  to  build  and  maintain.  By  supporting  the  high-cost  of  operations  in  rural 
markets,  Universal  Service  Fund  (“USF”)  subsidies  promote  widely  available,  quality  telephone  service  at  affordable 
prices in rural areas.  Revenues from the federal and certain states’ USFs decreased $11.0 million during 2019 compared 
to  2018  due  to  a  settlement  for  frozen  LSS,  discussed  below,  of  $7.2  million  recognized  during  2018  as  well  as  the 
scheduled reductions in the annual CAF Phase II funding rate in August 2018. 

An order adopted by the FCC in 2011 (the “Order”) has significantly impacted the amount of support revenue we receive 
from the USF, CAF and intercarrier compensation (“ICC”).  The Order reformed core parts of the USF, broadly recast 
the existing ICC scheme, established the CAF to replace support revenues provided by the current USF and redirected 

38 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
support from voice services to broadband services.  In 2012, CAF Phase I was implemented, which froze USF support to 
price cap carriers until the FCC implemented a broadband cost model to shift support from voice services to broadband 
services.  The Order also modified the methodology used for ICC traffic exchanged between carriers.  The initial phase 
of ICC reform was effective on July 1, 2012, beginning the transition of our terminating switched access rates to bill-
and-keep over a seven year period for our price cap study areas and a nine year period for our rate of return study areas, 
and, as a result, our network access revenue decreased approximately $1.1 million, $3.0 million and $2.8 million during 
2019, 2018 and 2017, respectively.   

In December 2014, the FCC released a report and order that addressed, among other things, the transition to CAF Phase 
II funding for price  cap carriers and the acceptance criteria for CAF Phase II funding.   For companies that accept the 
CAF  Phase  II  funding,  there  is  a  three  year  transition  period  in  instances  where  their  current  CAF  Phase  I  funding 
exceeds the CAF Phase II funding.  If CAF Phase II funding exceeds CAF Phase I funding, the transitional support is 
waived  and  CAF  Phase  II  funding  begins  immediately.    Companies  are  required  to  commit  to  a  statewide  build  out 
requirement to 10 Mbps downstream and 1 Mbps upstream in funded locations.  

We accepted the CAF Phase II funding in August 2015, which was effective as of January 1, 2015.  The annual funding 
under CAF Phase I of $36.6 million was replaced by annual funding under CAF Phase II of $13.9 million through 2020.  
With the sale of our Iowa ILEC in 2016, this amount was further reduced to $11.5 million through 2020.  Subsequently, 
with  the  acquisition  of  FairPoint,  this  amount  increased  to  $48.9  million  through  2020.  With  the  sale  of  our  Virginia 
ILEC in 2018, this amount was reduced to $48.1 million through 2020.   The acceptance of CAF Phase II funding at a 
level lower than the frozen CAF Phase I support results in CAF Phase II transitional funding over a three year period 
based on the difference between the CAF Phase I funding and the CAF Phase II funding at the rates of 75% in the first 
year, 50% in the second year and 25% in the third year.  We accepted CAF Phase II support in all of our operating states 
except Colorado and Kansas where the offered CAF Phase II support was declined.  We continue to receive frozen CAF 
Phase  I  support  in  Colorado and  Kansas  until  such  time  as  the  FCC  CAF  Phase  II  auction  assigns  support  to  another 
provider.  The FCC auction process for CAF Phase II funding for Colorado and Kansas occurred during the third quarter 
of 2018.  The winners have been announced and the impact in 2020 is a reduction of $1.0 million in frozen CAF Phase I 
support. 

The  specific  obligations  associated  with  CAF  Phase  II  funding  include  the  obligation  to  serve  approximately  124,500 
locations by December 31, 2020 (with interim milestones of 40%, 60% and 80% completion by December 2017, 2018 
and  2019,  respectively);  to  provide  broadband  service  to  those  locations  with  speeds  of  10  Mbps  downstream  and  1 
Mbps upstream; to achieve latency of less than 100 milliseconds; to provide data of at least 100 gigabytes per month; 
and to offer pricing reasonably comparable to pricing in urban areas.  The Company  met the milestones for 2019, 2018 
and 2017 for all states where it operates. 

The annual FCC price cap filing was made on June 17, 2019 and became effective on July 1, 2019.   This filing reflects 
the  phase  out  of  CAF  ICC  support  for  our  price  cap  companies.   There  is  no  change  for  our  rate  of  return 
companies.  The net impact is a decrease of $0.5 million in support funding for the July 2019 through June 2020 tariff 
period. 

In  April  2019,  the  FCC  Chairman  Pai  announced  plans  for  the  Rural  Digital  Opportunity  Fund  (“RDOF”),  a  $20.4 
billion  fund  to  bring  speeds  of  25  Mbps  downstream  and  3  Mbps  upstream  to  unserved  and  underserved  areas  of 
America.   The  FCC  issued  a  Notice  of  Proposed  Rulemaking  (“NPRM”)  at  their  August  2019  Open  Commission 
Meeting.  The NPRM sought comments on broadband mapping, CAF Phase II transitioning and the auction process.  We 
participated in the comment process. 

In January 2020, the FCC approved a report and order on the RDOF addressing the CAF II transition, letter of credit and 
auction process.  The order prioritizes terrestrial broadband as a bridge to rural 5G networks by providing a significant 
weight advantage to traditional broadband providers.  Funding will occur in two phases with the first phase auctioning 
$16.0 billion and the second phase auctioning $4.4 billion, each to be distributed over 10 years.  The minimum speed 
required to receive funding is 25 Mbps downstream and 3 Mbps upstream.  There are three additional tiers ranging from 
50 Mbps downstream/5 Mbps upstream to 1 Gbps downstream/500 Mbps upstream.  The auction is a reverse auction 
process  with  higher  weighting  for  those  that  choose  a  higher  speed  buildout  requirement.    The  auction  process  is 
currently  scheduled  to  occur  in  the  fourth  quarter  of  2020.    Transition  funding  will  be  made  available  to  price  cap 
companies currently receiving CAF Phase II support through 2021. 

39 

 
 
 
 
 
 
 
Local Switching Support 

In 2015, our subsidiary, FairPoint, which we acquired in July 2017, filed a petition (the “Petition”) with the FCC asking 
the  FCC  to  direct  National  Exchange  Carrier  Association  (“NECA”)  to  stop  subtracting  frozen  LSS  from  FairPoint’s 
ICC Eligible Recovery for FairPoint’s rate of return ILECs that participate in the NECA pooling process.  This issue is 
unique to rate of return affiliates of price cap carriers because such companies are considered price cap carriers for the 
FCC’s  CAF  funding,  but  remain  rate  of  return  for  ICC  purposes.   Effective  January  1,  2012,  FairPoint  rate  of  return 
ILECs  were  placed  under  the  price  cap  CAF  Phase  I  interim  support  mechanism,  whereby  the  ILECs  continued  to 
receive frozen USF support for all forms of USF support received during 2011, including LSS.  The rate of return rules 
for ICC included LSS support in that mechanism as well; therefore, NECA subtracted the frozen LSS support from the 
ICC Eligible Recovery amounts in accordance with FCC rules prohibiting duplicate recovery.  When FairPoint accepted 
CAF  Phase  II  support  effective  January  1,  2015,  there  was  no  longer  any  duplicate  support  and  FairPoint  requested 
NECA to stop subtracting LSS from FairPoint’s ICC Eligible Recovery.  NECA declined to make that change, which led 
to FairPoint filing the Petition with the FCC asking the FCC to direct NECA to comply with FCC rules on ICC Eligible 
Recovery for rate of return ILECs.  This issue also applies to Consolidated’s operations in Minnesota, which are also rate 
of return ILECs associated with a price cap company.  The combined LSS support for the period from January 1, 2015 
through  December  31,  2017  was  approximately  $12.3  million.   Our  ongoing  ICC  Eligible  Recovery  support  for  2018 
increased by approximately $3.6 million, and thereafter, is expected to decline by 5% per year through 2021.  On March 
31,  2018,  we  obtained  the  required  votes  necessary  for  an  approved  order  and  on  April  19,  2018,  the  FCC  issued  its 
order approving our Petition.  As a result, during the year ended December 31, 2018, we recognized subsidies revenue of 
$7.2 million and a contingent asset of $8.7 million as a pre-acquisition gain contingency for the FairPoint LSS revenue 
prior to the acquisition date.   

FCC Rules for Business Data Services  

On April 20, 2017, the FCC adopted new rules for Business Data Services (“BDS”) which went into effect on August 1, 
2017.  BDS services are high-speed data services provided on a point to point basis.  The rules apply to interstate BDS 
services in areas served by price cap carriers.  Under the new BDS rules, all packet-switched services and all transport 
services,  channel  terminations  connecting  wholesale  customers  to  our  networks  and  end  user  channel  terminations  in 
counties deemed competitive are competitive.  End user channel terminations for DS0, DS1 and DS3 services are non-
competitive  in  counties  deemed  by  the  FCC  to  be  non-competitive,  but  are  eligible  for  Phase  I  price  flexibility.    The 
FCC published a list of counties deemed competitive and non-competitive.  Geographic areas previously under Phase II 
price flexibility will not be rate regulated for any BDS services.   

In  our  price  cap  operations,  we  can  continue  to  offer  competitive  BDS  services  under  tariff  or  we  can  remove  the 
services  from  tariff.    All  competitive  services  must  be  de-tariffed  within  three  years  of  the  effective  date  of  the  BDS 
rules.    We  have  complete  price  flexibility  for  BDS  services  deemed  competitive.    As  of  October  23,  2018,  the  FCC 
issued an order giving rate of return carriers the option to elect a similar regulatory framework for their BDS services 
beginning in July 2019 and we have elected this option for all of our rate of return companies. 

BDS services are subject to vigorous competition.  We cannot determine the impact of the BDS rules on our revenues or 
operations. 

State Matters 

California 

In  an  ongoing  proceeding  relating  to  the  New  Regulatory  Framework,  the  California  Public  Utilities  Commission 
(“CPUC”)  adopted  Decision  06-08-030  in  2006,  which  grants  carriers  broader  pricing  freedom  in  the  provision  of 
telecommunications  services,  bundling  of  services,  promotions  and  customer  contracts.  This  decision  adopted  a  new 
regulatory  framework,  the  Uniform  Regulatory  Framework  (“URF”),  which  among  other  things  (i) eliminates  price 
regulation  and  allows  full  pricing  flexibility  for  all  new  and  retail  services,  (ii) allows  new  forms  of  bundles  and 
promotional  packages  of  telecommunication  services,  (iii) allocates  all  gains  and  losses  from  the  sale  of  assets  to 
shareholders and (iv) eliminates almost all elements of rate of return regulation, including the calculation of  shareable 
earnings.  In December 2010, the CPUC issued a ruling to initiate a new proceeding to assess whether, or to what extent, 
the level of competition in the telecommunications industry is sufficient to control prices for the four largest ILECs in 
the state.  Subsequently, the CPUC issued a ruling temporarily deferring the proceeding.  When the CPUC may open this 

40 

 
 
   
 
 
 
 
 
proceeding  is  unclear  and  on  hold  at  this  time.  The  CPUC’s  actions  in  this  and  future  proceedings  could  lead  to  new 
rules and an increase in government regulation.  The Company will continue to monitor this matter. 

New York  

With the acquisition of FairPoint,  we assumed grants from the NY Broadband Program (the "NYBB").  In 2015, New 
York  established  the  $500  million  NYBB  to  provide  state  grant  funding  to  support  projects  that  deliver  high-speed 
Internet access to unserved and underserved areas with a goal of achieving statewide broadband access in New York.  

FairPoint received and accepted award letters  in March 2017 for grant awards totaling  $36.7 million  from the NYBB 
Phase 2 grants.  These grants supported, in part, the extension and upgrading of high-speed broadband services to over 
10,321  locations  in  our  New  York  service  territory  in  2018.    We  accounted  for  the  Phase  2  reimbursements  as  a 
contribution in aid of construction given the  nature of the  arrangement.   During the second quarter of 2017, a bid for 
Phase 3 grants was submitted by FairPoint, the final phase of the NYBB grants.  On January 31, 2018, the state notified 
us  that  we  were  awarded  a  portion  of  our  Phase  3  bid.    However,  based  on  a  reduction  in  the  number  of  locations 
awarded under the bid, we did not accept the Phase 3 grant.    

To be eligible for the grant, the network must be capable of delivering speeds of 100 Mbps or greater in unserved and 
underserved  locations.   As  a  condition  of  the  grant,  we  are  required  to  offer  the  NYBB’s  Required  Pricing  Tier  as  a 
service option to residential users for a period of five years from completion of construction of the network.  This pricing 
requirement  will  provide  for  broadband  Internet  service  at  minimum  speeds  of  25  Mbps  downstream  and  4  Mbps 
upstream.  

FairPoint Merger Requirements 

As  part  of  our  acquisition  of  FairPoint,  we  have  regulatory  commitments  that  vary  by  state,  some  of  which  require 
capital investments in our network over several years through 2020.  The requirements include improved data speeds and 
other service  quality improvements in select locations primarily in our northern New  England, New York and Illinois 
markets.  In New Hampshire and Vermont, we are required to invest 13% and 14%, respectively, of total state revenues 
in capital improvements per year for 2018, 2019 and 2020.  For our service territory in Maine, we are required to make 
capital  expenditures  of  $16.4  million  per  year  from  2018  through  2020.    In  addition,  we  are  required  to  invest  an 
incremental $1.0 million per year in each of these three states for service quality improvements.  In New York, we are 
required to invest $4.0 million over three years to expand the broadband network to over 300 locations.  In Illinois, we 
were required to invest an additional $1.0 million by the end of 2018 to increase broadband availability and speeds in 
areas served by the FairPoint Illinois ILECs.  We met all of the regulatory commitments for 2019, 2018 and 2017. 

Other Regulatory Matters 

We  are  also  subject  to  a  number  of  regulatory  proceedings  occurring  at  the  federal  and  state  levels  that  may  have  a 
material impact on our operations.  The FCC and state commissions have authority to issue rules and regulations related 
to our business.  A number of proceedings are pending or anticipated that are related to such telecommunications issues 
as competition, interconnection, access charges, ICC, broadband deployment, consumer protection and universal service 
reform.  Some proceedings may authorize new services to compete with our existing services.  Proceedings that relate to 
our cable television operations include rulemakings on set top boxes, carriage of programming, industry consolidation 
and  ways  to  promote  additional  competition.    There  are  various  on-going  legal  challenges  to  the  scope  or  validity  of 
FCC orders that have been issued.  As a result, it is not yet possible to fully determine the impact of the related FCC 
rules and regulations on our operations. 

Non-Operating Items 

Interest Expense, Net 

Interest  expense,  net  of  interest  income,  increased  $2.2  million  during  2019  compared  to  2018  primarily  due  to  an 
increase  in  variable  interest  rates  in  the  current  year.    The  increase  in  interest  expense  was  offset  in  part  by  noncash 
charges recognized in 2018 related to our re-designated interest rate swap agreements.    

41 

 
   
 
   
 
 
 
 
 
 
 
 
Interest  expense,  net  of  interest  income,  increased  $4.7  million  during  2018  compared  to  2017  primarily  due  to  the 
issuance  of  a  $935.0  million  incremental  term  loan  in  2017  in  connection  with  the  acquisition  of  FairPoint  and  an 
increase in variable interest rates during 2018.  Interest expense also increased as a result of noncash charges recognized 
related to our re-designated interest rate swap agreements during 2018.  These increases were offset by ticking fees of 
$18.0 million and amortized commitment fees of $11.7 million recognized in 2017 related to the committed financing 
secured for the acquisition of FairPoint.   

Gain on Extinguishment of Debt 

In  2019,  we  repurchased  $55.0  million  of  the  aggregate  principal  amount  of  our  6.50%  Senior  Notes  due  2022,  as 
described  in  the  “Liquidity  and  Capital  Resources”  section  below.    In  connection  with  the  partial  repurchase  of  the 
Senior Notes, we recognized a gain on extinguishment of debt of $4.5 million during the year ended December 31, 2019. 

Other Income 

Other income decreased $13.7 million during 2019 compared to 2018.  Investment income decreased $1.5 million during 
2019 primarily as a result of lower earnings from our wireless partnership interests.  Pension and post-retirement benefit 
expense  increased  $11.2  million  as  compared  to  2018  primarily  from  a  pension  settlement  charge  of  $6.7  million 
recognized in 2019 as a result of the transfer of the pension liability for a select group of retirees to an annuity provider.  
See Note 11 to the consolidated financial statements for a more detailed discussion regarding our pension and other post-
retirement plans. 

Other income increased $9.7 million during 2018 compared to 2017 primarily due to an increase in investment income 
from our wireless partnership interests of $7.8 million.  Pension and post-retirement benefit expense also declined $0.9 
million as compared to 2017.   

Income Taxes  

Income taxes increased $20.4 million in 2019 compared to 2018.  The increase was primarily related to the change in 
pretax income.  Our effective tax rate was 15.7% for 2019 compared to 32.3% for 2018.  We recorded a net increase of 
$0.7 million in 2019 and a net decrease of $2.8 million in 2018 to our state tax expense due to changes in unitary filings 
and state deferred income tax rates.  In 2019 and 2018, we placed additional valuation allowances on deferred tax assets 
related  to  state  NOL  and  state  tax  credit  carryforwards  of  $1.1  million  and  $1.7  million,  respectively.    During  2018, 
adjustments were made to the provisional estimates that were disclosed as of December 31, 2017 under Staff Accounting 
Bulletin No. 118 for the Tax Cuts and Jobs Act of 2017 (the “Tax Act”) that resulted in a $5.2 million decrease to our 
tax provision.  During 2019 and 2018, we recorded various other adjustments related to a state examination, acquisition 
purchase accounting and disposition of a subsidiary.  In addition, for 2019 and 2018, the effective tax rate differed from 
the federal and state statutory rates due to various permanent income tax differences and differences in allocable income 
for the Company’s state tax filings.  Exclusive of discrete adjustments, our effective tax rate for 2019 would have been 
approximately 27.1% compared to 25.3% for 2018. 

Our effective  rate  was  32.3% for 2018 compared to  209.5% for 2017. Income  taxes increased $100.8 million in 2018 
compared to 2017. The increase was primarily related to the deferred income tax benefit recorded in 2017 related to the 
Tax Act when the Company revalued its deferred tax balances from 35% to 21%. The Tax Act was signed into law on 
December 22, 2017, making  significant changes to the  U.S.  tax law. The  Company calculated its best estimate of the 
impact of the Tax Act in its 2017 year end income tax provision in accordance with its understanding of the Tax Act and 
guidance available and, as a result, recorded a non-cash tax benefit estimate of $112.9 million as a reduction in income 
tax  expense  in  the  fourth  quarter  of  2017,  the  period  in  which  the  legislation  was  enacted.  During  2018,  adjustments 
were made to the provisional estimates that were disclosed as of December 31, 2017 under SAB 118 for the Tax Act that 
resulted in a $5.2 million decrease to our tax provision. We recorded a net decrease of $2.8 million in 2018 and a net 
increase  of  $5.2  million  in  2017  to  our  net  state  deferred  tax  liabilities  and  our  state  tax  expense  due  to  changes  in 
unitary  filings  and  state  deferred  income  tax  rates.  In  2017,  the  Company  also  incurred  non-deductible  expenses  in 
relation to the acquisition of FairPoint that resulted in an increase to our tax provision of $3.4 million. In the third quarter 
of  2018,  we  recorded  additional  purchase  accounting  tax  adjustments  outside  the  measurement  period  related  to  the 
acquisition that resulted in a $1.0 million increase to our tax provision. On July 31, 2018, we completed the sale of all 
the  issued  and  outstanding  stock  of  Peoples  in  a  taxable  transaction,  resulting  in  an  increase  of  $0.8  million  to  our 
deferred  tax  liabilities  and  deferred  tax  provision.  In  2018  and  2017,  we  placed  additional  valuation  allowances  on 
deferred tax assets related to state NOL and state tax credit carryforwards of $1.7 million and $2.6 million, respectively. 

42 

 
 
 
 
 
 
 
 
Exclusive of discrete  adjustments, our effective  tax rate  for 2018 would have been approximately 25.3% compared to 
39.3%  for  2017.  The  adjusted  effective  tax  rate  for  2018  and  2017  differed  from  the  federal  and  state  statutory  rates 
primarily due to differences in allocable income for the Company’s state tax filings.  

Non-GAAP Measures 

In  addition  to  the  results  reported  in  accordance  with  US  GAAP,  we  also  use  certain  non-GAAP  measures  such  as 
EBITDA  and  adjusted  EBITDA  to  evaluate  operating  performance  and  to  facilitate  the  comparison  of  our  historical 
results and trends. These financial measures are not a measure of financial performance under US GAAP and should not 
be  considered  in  isolation  or  as  a  substitute  for  net  income  as  a  measure  of  performance  and  net  cash  provided  by 
operating activities as a measure of liquidity. They are not, on their own, necessarily indicative of cash available to fund 
cash  needs  as  determined  in  accordance  with  GAAP.  The  calculation  of  these  non-GAAP  measures  may  not  be 
comparable to similarly titled measures used by other companies. Reconciliations of these non-GAAP measures to the 
most directly comparable financial measures presented in accordance with GAAP are provided below. 

EBITDA is defined as net earnings before interest expense, income taxes, and depreciation and amortization.   Adjusted 
EBITDA  is  comprised  of  EBITDA,  adjusted  for  certain  items  as  permitted  or  required  under  our  credit  facility  as 
described  in  the  reconciliations  below.    These  measures  are  a  common  measure  of  operating  performance  in  the 
telecommunications industry and are useful, with other data, as a means to evaluate our ability to fund our estimated uses 
of cash. 

The  following  tables  are  a  reconciliation  of  net  income  (loss)  to  adjusted  EBITDA  for  the  years  ended  December 31, 
2019, 2018 and 2017: 

(In thousands, unaudited) 
Net income (loss) 
Add (subtract): 

Interest expense, net of interest income 
Income tax benefit 
Depreciation and amortization 

EBITDA 

Adjustments to EBITDA: 

Other, net (1) 
Investment distributions (2) 
Gain on extinguishment of debt 
Non-cash, stock-based compensation 

Adjusted EBITDA 

Year Ended December 31, 
2018 
$   (50,571)  

$ 

2019 
 (19,931)  

  $ 

2017 
 65,299  

 136,660  
 (3,714)  
 381,237  
 494,252  

    134,578  
    (24,127)  
    432,668  
    492,548  

    129,786  
   (124,927)  
    291,873  
    362,031  

 (8,847)  
 35,809  
 (4,510)  
 6,836  
 523,540  

 549  
 39,078  
 —  
 5,119  
$   537,294  

 19,314  
 29,993  
 —  
 2,766  
 414,104  

$ 

  $ 

(1)  Other,  net  includes  the  equity  earnings  from  our  investments,  dividend  income,  income  attributable  to 
noncontrolling interests in subsidiaries, acquisition and transaction related costs including integration and severance, 
non-cash pension and post-retirement benefits and certain other miscellaneous items. 

(2)  Includes all cash dividends and other cash distributions received from our investments. 

Liquidity and Capital Resources 

Outlook and Overview 

Our operating requirements have historically been funded from cash flows generated from our business and borrowings 
under our credit facilities.  We expect that our future operating requirements will continue to be funded from cash flows 
from operating activities, existing cash and cash equivalents, and, if needed, from borrowings under our revolving credit 
facility  and  our  ability  to  obtain  future  external  financing.    We  anticipate  that  we  will  continue  to  use  a  substantial 
portion of our cash flow to fund capital expenditures, meet scheduled payments of long-term debt, and to invest in future 
business opportunities. 

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The following table summarizes our cash flows: 

(In thousands) 
Cash flows provided by (used in): 

Operating activities 
Investing activities 
Financing activities 

Years Ended December 31, 
2018 

2019 

2017 

  $ 

 339,096   $ 
 (217,819)  
 (118,481)  

 357,321   $ 
 (221,459)  
 (141,920)  

 (6,058)   $ 

 210,027   
  (1,042,711)  
 821,264   
 (11,420)  

Increase (decrease) in cash and cash equivalents 

  $ 

 2,796   $ 

Cash Flows Provided by Operating Activities 

Net cash provided by operating activities was $339.1 million in 2019, a decrease of $18.2 million compared to the same 
period in 2018.  Cash flows provided by operating activities decreased as a result of changes in working capital and the 
timing of payments for accrued compensation.  In addition, interest payments increased approximately $7.1 million from 
prior  year  due  to  an  increase  in  variable  interest  rates  in  2019.    Cash  distributions  received  from  our  wireless 
partnerships also decreased $3.3 million in 2019 compared to 2018. 

In  2018,  net  cash  provided  by  operating  activities  was  $357.3  million,  an  increase  of  $147.3  million  compared  to  the 
same  period  in  2017  primarily  as  a  result  of  the  additional  cash  flows  provided  by  the  addition  of  the  FairPoint 
operations  as  of  July  2017  as  well  as  additional  transaction  costs  paid  in  2017  related  to  the  acquisition  of  FairPoint.  
Cash  distributions  received  from  our  wireless  partnerships  also  increased  $9.1  million  in  2018  compared  to  2017.    In 
addition,  income  tax  refunds  increased  approximately  $10.0  million  from  2017.    However,  cash  contributions  to  our 
defined benefit pension plans increased $16.9 million in 2018 compared to 2017 of which $11.3 million is attributable to 
the acquisition of FairPoint.  

Cash Flows Used In Investing Activities 

Net cash used in investing activities consists primarily of cash used for capital expenditures and acquisitions and cash 
received from business dispositions and the sale of assets. 

Capital Expenditures 

Capital expenditures continue to be our primary recurring investing activity and were $232.2 million, $244.8 million and 
$181.2 million in 2019, 2018 and 2017, respectively.  Capital expenditures for 2020 are expected to be $195.0 million to 
$205.0 million, of which approximately 65% is planned for success-based capital projects for commercial, carrier and 
consumer  initiatives.    Capital  expenditures  in  2020  and  subsequent  years  will  depend  on  various  factors,  including 
competition, changes in technology, regulatory changes and the timing in the deployment of new services.  We expect to 
continue  to  invest  in  existing  and  new  services  and  the  expansion  of  our  fiber  network  in  order  to  retain  and  acquire 
more customers through a broader set of products and an expanded network footprint. 

Acquisition of FairPoint 

In July 2017, we acquired all of the issued and outstanding shares of FairPoint in exchange for shares of our common 
stock and cash in lieu of fractional shares.  The purchase price consisted of the repayment of debt of $862.4 million, net 
of cash acquired, and the issuance of shares of our common stock valued at $431.0 million. The funds required to repay 
FairPoint’s outstanding debt was financed in part through a $935.0 million incremental term  loan facility, as described 
below. 

Divestitures 

In 2019, we  received cash proceeds of approximately $12.4  million for the sale of  utility poles located in the  state of 
Vermont.  In  2018,  we  received  cash  proceeds  of  $21.0  million  for  the  sale  of  Peoples,  our  local  exchange  carrier  in 
Virginia. 

44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
     
  
 
 
  
 
  
 
  
 
 
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
Cash Flows Provided by (Used In) Financing Activities 

Net  cash  used  in  financing  activities  consists  primarily  of  our  proceeds  from  and  principal  payments  on  long-term 
borrowings,  repurchases  of  debt  and  the  payment  of  dividends,  prior  to  the  elimination  of  our  quarterly  dividend 
payments. 

Long-term Debt 

The following table summarizes our indebtedness as of December 31, 2019: 

(In thousands) 
6.50% Senior Notes, net of discount 
Term loans, net of discount 
Revolving loan 
Revolving loan 
Finance leases 

Balance 
$ 
 443,002   
    1,779,109   
 30,000   
 10,000  
 24,019   
 2,286,130  

$ 

(1)

Rate

Maturity Date 
October 1, 2022  
 6.50 % 
October 5, 2023  (2)     LIBOR plus 3.00 % 
   LIBOR plus 3.00 % 
October 5, 2021  
ABR plus 2.00 % 
October 5, 2021  

 7.15 % (3) 

(1)  At  December 31,  2019,  the  1-month  LIBOR  and  alternate  base  rate  applicable  to  our  borrowings  was  1.79%  and 

4.75%, respectively.  The term loans are subject to a 1.00% LIBOR floor. 

(2)  Subject to earlier maturity on March 31, 2022 if the Company’s 6.50% Senior Notes due October 1, 2022 are not 

repaid in full or redeemed in full on or prior to March 31, 2022. 

(3)  Weighted-average rate. 

Credit Agreement 

In  October  2016,  the  Company,  through  certain  of  its  wholly  owned  subsidiaries,  entered  into  a  Third  Amended  and 
Restated  Credit  Agreement  with  various  financial  institutions  (as  amended,  the  “Credit  Agreement”).    The  Credit 
Agreement consists of a $110.0 million revolving credit facility, an initial term loan in the aggregate amount of $900.0 
million  (the  “Initial  Term  Loan”)  and  an  incremental  term  loan  in  the  aggregate  amount  of  $935.0  million  (the 
“Incremental Term  Loan”), collectively (the  “Term  Loans”). The Credit  Agreement also includes an incremental loan 
facility which provides the ability to borrow, subject to certain terms and conditions, incremental loans in an aggregate 
amount of up to the greater of (a) $300.0 million and (b) an amount which would cause its senior secured leverage ratio 
not  to  exceed  3.00:1.00  (the  “Incremental  Facility”).    Borrowings  under  the  Credit  Agreement  are  secured  by 
substantially all of the assets of the Company and its subsidiaries, with the exception of Consolidated Communications 
of Illinois Company and our majority-owned subsidiary, East Texas Fiber Line Incorporated.   

The Initial Term Loan was issued in an original aggregate  principal amount of $900.0 million with a maturity date of 
October 5, 2023, but is subject to earlier maturity on March 31, 2022 if the Company’s unsecured Senior Notes due in 
October 2022 are not repaid in full or redeemed in full on or prior to March 31, 2022.  The Initial Term Loan contains an 
original  issuance  discount  of  0.25%  or  $2.3  million,  which  is  being  amortized  over  the  term  of  the  loan.    The  Initial 
Term  Loan  requires  quarterly  principal  payments  of  $2.25  million  and  has  an  interest  rate  of  3.00%  plus  the  London 
Interbank Offered Rate (“LIBOR“) subject to a 1.00% LIBOR floor. 

The Incremental Term Loan was issued on July 3, 2017 in an original aggregate principal amount of $935.0 million and 
included an original issue discount of 0.50%, which is being amortized over the term of the loan.  The Incremental Term 
Loan has the same maturity date and interest rate as the Initial Term Loan and requires quarterly principal payments of 
$2.34  million.    The  net  proceeds  from  the  issuance  of  the  Incremental  Term  Loan  were  used,  in  part,  to  repay  and 
redeem  certain  existing  indebtedness  of  FairPoint  and  to  pay  certain  fees  and  expenses  in  connection  the  Merger  and 
related financing.   

The revolving credit facility has a maturity date of October 5, 2021 and an applicable margin (at our election) of between 
2.50%  and  3.25%  for  LIBOR-based  borrowings  or  between  1.50%  and  2.25%  for  alternate  base  rate  borrowings, 
depending on our leverage ratio.  Based on our leverage ratio at December 31, 2019, the borrowing margin for the next 
three month period ending March 31, 2020 will be at a weighted-average margin of 3.00% for a LIBOR-based loan or 

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
     
 
  
 
 
 
 
  
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2.00%  for  an  alternate  base  rate  loan.    The  applicable  borrowing  margin  for  the  revolving  credit  facility  is  adjusted 
quarterly to reflect the leverage ratio from the prior quarter-end.  As of December 31, 2019, borrowings of $40.0 million 
were outstanding under the revolving credit facility, which consisted of LIBOR-based borrowings of $30.0 million and 
alternate base rate borrowings of $10.0 million.  At December 31, 2018, borrowings of $22.0 million were outstanding 
under the revolving credit facility, which consisted of LIBOR-based borrowings of $10.0 million and alternate base rate 
borrowings  of  $12.0  million.    Stand-by  letters  of  credit  of  $17.1  million  were  outstanding  under  our  revolving  credit 
facility  as  of  December  31,  2019.    The  stand-by  letters  of  credit  are  renewable  annually  and  reduce  the  borrowing 
availability  under  the  revolving  credit  facility.    As  of  December  31,  2019,  $52.9  million  was  available  for  borrowing 
under the revolving credit facility. 

The  weighted-average  interest  rate  on  outstanding  borrowings  under  our  credit  facility  was  4.80%  and  5.54%  at 
December 31, 2019 and 2018, respectively.  Interest is payable at least quarterly. 

Credit Agreement Covenant Compliance 

The  Credit  Agreement  contains  various  provisions  and  covenants,  including,  among  other  items,  restrictions  on  the 
ability  to  pay  dividends,  incur  additional  indebtedness,  and  issue  certain  capital  stock.    We  have  agreed  to  maintain 
certain financial ratios, including interest coverage and total net leverage ratios, all as defined in the Credit Agreement.  
Among other things, it will be an event of default if our total net leverage ratio and interest coverage ratio as of the end 
of any fiscal quarter is greater than 5.25:1.00 and less than 2.25:1.00, respectively.  As of December 31, 2019, our total 
net  leverage  ratio  under  the  Credit  Agreement  was  4.38:1.00,  and  our  interest  coverage  ratio  was  3.69:1.00.    As  of 
December 31, 2019, we were in compliance with the Credit Agreement covenants. 

Senior Notes 

6.50% Senior Notes due 2022 

In September 2014, we completed an offering of $200.0 million aggregate principal amount of 6.50% Senior Notes due 
in October 2022 (the “Existing Notes”).  The Existing Notes were priced at par, which resulted in total gross proceeds of 
$200.0 million.  On June 8, 2015, we completed an additional offering of $300.0 million in aggregate principal amount 
of 6.50% Senior Notes due 2022 (the “New Notes” and together with the Existing Notes, the “Senior Notes”).  The New 
Notes were issued as additional notes under the same indenture pursuant to which the Existing Notes were previously 
issued  on  in  September  2014.    The  New  Notes  were  priced  at  98.26%  of  par  with  a  yield  to  maturity  of  6.80%  and 
resulted  in  total  gross  proceeds  of  approximately  $294.8  million,  excluding  accrued  interest.    The  discount  is  being 
amortized using the effective interest method over the term of the notes.   

The Senior Notes  mature on  October 1, 2022 and interest  is payable  semi-annually on  April 1 and October 1 of each 
year.  Consolidated Communications, Inc. (“CCI”) is the primary obligor under the Senior Notes, and we and certain of 
our wholly-owned subsidiaries have fully and unconditionally guaranteed the Senior Notes.  The Senior Notes are senior 
unsecured obligations of the Company.   

In  2019,  we  repurchased  $55.0  million  of  the  aggregate  principal  amount  the  Senior  Notes.   In  connection  with  the 
partial repurchase of the Senior Notes, we paid $49.8 million and recognized a gain on extinguishment of debt of $4.5 
million during the year ended December 31, 2019. 

Senior Notes Covenant Compliance 

Subject to certain exceptions and qualifications, the indenture governing the Senior Notes contains customary covenants 
that,  among  other  things,  limits  CCI’s  and  its  restricted  subsidiaries’  ability  to:  incur  additional  debt  or  issue  certain 
preferred  stock;  pay  dividends  or  make  other  distributions  on  capital  stock  or  prepay  subordinated  indebtedness; 
purchase or redeem any equity interests;  make  investments; create liens; sell assets; enter into agreements that restrict 
dividends or other payments by restricted subsidiaries; consolidate, merge or transfer all or substantially all of its assets; 
engage in transactions with its affiliates; or enter into any sale and leaseback transactions.  The indenture also contains 
customary  events  of  default.    At  December  31,  2019,  the  Company  was  in  compliance  with  all  terms,  conditions  and 
covenants under the indenture governing the Senior Notes. 

46 

 
 
 
 
 
 
 
 
 
 
 
 
Finance Leases 

We  lease  certain  facilities  and  equipment  under  various  finance  leases  which  expire  between  2020  and  2039.   As  of 
December 31, 2019, the present value of the minimum remaining lease commitments was approximately $24.0 million, 
of  which  $9.0  million  was  due  and  payable  within  the  next  twelve  months.    The  leases  require  total  remaining  rental 
payments of $28.6 million as of December 31, 2019. 

Dividends 

We paid $55.4 million and $110.2 million in dividend payments to shareholders during 2019 and 2018, respectively.  On 
April  25,  2019,  we  announced  the  elimination  of  the  payment  of  quarterly  dividends  on  our  stock  beginning  in  the 
second  quarter  of  2019  in  order  to  focus  on  deleveraging  and  create  long-term  value  for  our  stockholders.    Future 
dividend payments, if any, are at the discretion of our Board of Directors.  Changes in our dividend program will depend 
on  our  earnings,  capital  requirements,  financial  condition,  debt  covenant  compliance,  expected  cash  needs  and  other 
factors considered relevant by our Board of Directors. 

Sufficiency of Cash Resources 

The following table sets forth selected information regarding our financial condition: 

(In thousands, except for ratio) 
Cash and cash equivalents 
Working capital (deficit) 
Current ratio 

  $ 

December 31,  

2019 
 12,395  
 (67,429)  
 0.72  

$ 

2018 

 9,599  
 (85,471)  
 0.70  

Our  net  working  capital  position  improved  $18.0  million  as  of  December  31,  2019  compared  to  December  31,  2018 
primarily as a result of the elimination in 2019 of the quarterly dividend of approximately $27.6 million and a decrease 
in  accrued  compensation  of  $7.4  million.    These  reductions  in  the  working  capital  deficit  were  offset  in  part  by  the 
recognition of current lease liabilities of $6.2 million at December 31, 2019 as part of the adoption on January 1, 2019 of 
ASU  No.  2016-02,  Leases.    Working  capital  was  also  impacted  by  a  decline  in  accounts  receivable  of  $13.1  million 
compared to December 31, 2018. 

Our  most significant use of funds in 2020 is expected to be for: (i) interest payments on our indebtedness of between 
$125.0  million  and  $130.0  million  and  principal  payments  on  debt  of  $18.4  million;  and  (ii)  capital  expenditures  of 
between $195.0 million and $205.0 million.  Based on available cash, we may utilize a portion of the dividend savings to 
reduce  our  long-term  debt  or  repurchase  additional  amounts  of  our  Senior  Notes  in  the  open  market  or  in  private 
transactions if such purchases can be made on economically favorable terms.  In the future, our ability to use cash may 
be limited by our other expected uses of cash and our ability to incur additional debt will be limited by our existing and 
future debt agreements.  

We believe that cash flows from operating activities, together with our existing cash and borrowings available under our 
revolving credit facility, will be sufficient for at least the next twelve months to fund our current anticipated uses of cash.  
After  that,  our  ability  to  fund  these  expected  uses  of  cash  and  to  comply  with  the  financial  covenants  under  our  debt 
agreements  will  depend  on  the  results  of  future  operations,  performance  and  cash  flow.    Our  ability  to  fund  these 
expected uses from  the results of  future operations  will be subject to prevailing economic conditions and to financial, 
business, regulatory, legislative and other factors, many of which are beyond our control. 

We may be unable to access the cash flows of our subsidiaries since certain of our subsidiaries are parties to credit or 
other borrowing agreements, or subject to statutory or regulatory restrictions, that restrict the payment of dividends or 
making  intercompany  loans  and  investments,  and  those  subsidiaries  are  likely  to  continue  to  be  subject  to  such 
restrictions and prohibitions  for the  foreseeable  future.   In  addition, future agreements that our subsidiaries  may enter 
into governing the terms of indebtedness may restrict our subsidiaries’ ability to pay dividends or advance cash in any 
other manner to us. 

To  the  extent  that  our  business  plans  or  projections  change  or  prove  to  be  inaccurate,  we  may  require  additional 
financing  or  require  financing  sooner  than  we  currently  anticipate.    Sources  of  additional  financing  may  include 
commercial bank borrowings, other strategic debt financing, sales of nonstrategic assets, vendor financing or the private 

47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
     
  
 
  
  
 
  
  
 
  
 
 
 
or public sales of equity and debt securities.  There can be no assurance that we will be able to generate sufficient cash 
flows from operations in the future, that anticipated revenue growth will be realized, or that future borrowings or equity 
issuances will be available in amounts sufficient to provide adequate sources of cash to fund our expected uses of cash.  
Failure  to  obtain  adequate  financing,  if  necessary,  could  require  us  to  significantly  reduce  our  operations  or  level  of 
capital expenditures, which could have a material adverse effect on our financial condition and the results of operations. 

Surety Bonds 

In  the  ordinary  course  of  business,  we  enter  into  surety,  performance  and  similar  bonds  as  required  by  certain 
jurisdictions in which we provide services.  As of December 31, 2019, we had approximately $5.7 million of these bonds 
outstanding. 

Contractual Obligations 

As of December 31, 2019, our contractual obligations were as follows:   

(In thousands) 
Long-term debt 
Interest on long-term debt obligations (1) 
Finance leases 
Operating leases 
Unconditional purchase obligations: 

(2) 

Unrecorded 
Recorded (3) 
Pension funding (4) 

  Less than 

1 Year 

  $   18,350 
    128,731 
 10,280 
 7,860 

1 - 3 
Years 
 $  521,700 
     246,834 
 8,285 
 10,751 

3 - 5 
Years 
 $   1,729,663 
 65,552 
 3,404 
 5,660 

  Thereafter 
 — 
 $ 
 — 
 6,604 
 10,691 

Total 
 $   2,269,713  
 441,117  
 28,573  
 34,962  

 36,488 
 98,035 
 33,861 

    37,830 
 — 
 64,311 

19,954 
 — 
 65,959 

 1,371 
 — 
 — 

 95,643  
 98,035  
 164,131  

(1)  Interest on long-term debt includes amounts due on fixed and variable rate debt.  As the rates on our variable debt 
are  subject  to  change,  the  rates  in  effect  at  December 31,  2019  were  used  in  determining  our  future  interest 
obligations.    Expected settlements of interest rate swap agreements  were estimated using  yield curves in effect at 
December 31, 2019. 

(2)  Unrecorded  purchase  obligations  include  binding  commitments  for  future  capital  expenditures  and  service  and 
maintenance agreements to support various computer hardware and software applications and certain equipment.  If 
we  terminate  any  of  the  contracts  prior  to  their  expiration  date,  we  would  be  liable  for  minimum  commitment 
payments as defined by the contractual terms of the contracts. 

(3)  Recorded  obligations  include  amounts  in  accounts  payable  and  accrued  expenses  for  external  goods  and  services 

received as of December 31, 2019 and expected to be settled in cash. 

(4)  Expected contributions to our pension and post-retirement benefit plans for the next 5 years.  Actual contributions 

could differ from these estimates and extend beyond 5 years.   

Defined Benefit Pension Plans 

As  required,  we  contribute  to  qualified  defined  pension  plans  and  non-qualified  supplemental  retirement  plans 
(collectively the “Pension Plans”) and other post-retirement benefit plans, which provide retirement benefits to certain 
eligible employees. Contributions are intended to provide for benefits attributed to service to date. Our funding policy is 
to contribute annually an actuarially determined amount consistent with applicable federal income tax regulations. 

The  cost  to  maintain  our  Pension  Plans  and  future  funding  requirements  are  affected  by  several  factors  including  the 
expected  return  on  investment  of  the  assets  held  by  the  Pension  Plans,  changes  in  the  discount  rate  used  to  calculate 
pension expense and the amortization of unrecognized gains and losses.  Returns generated on the Pension Plans assets 
have historically funded a significant portion of the benefits paid under the Pension Plans.  We used a weighted-average 
expected  long-term  rate  of  return  of  6.97%  and  7.03%  in  2019  and  2018,  respectively.    As  of  January  1,  2020,  we 
estimate  the  long-term  rate  of  return  of  Plan  assets  will  be  6.25%.    The  Pension  Plans  invest  in  marketable  equity 
securities  which are exposed  to changes in the financial  markets.  If the  financial  markets experience a downturn and 

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returns fall below our estimate, we could be required to make material contributions to the Pension Plans, which could 
adversely affect our cash flows from operations. 

Net  pension  and  post-retirement  costs  were  $11.5  million,  $5.6  million  and  $3.8  million  for  the  years  ended 
December 31,  2019,  2018  and  2017,  respectively.    We  contributed  $27.5  million,  $26.2  million  and  $12.5  million  in 
2019,  2018  and  2017,  respectively  to  our  Pension  Plans.    For  our  other  post-retirement  plans,  we  contributed  $8.5 
million, $9.7 million and $6.5 million in 2019, 2018 and 2017, respectively.  In 2020, we expect to make contributions 
totaling approximately $25.0 million to our Pension Plans  and $8.9  million to our other post-retirement benefit plans. 
Our contribution amounts meet the minimum funding requirements as set forth in employee benefit and tax laws.  See 
Note 11  to  the  consolidated  financial  statements  for  a  more  detailed  discussion  regarding  our  pension  and  other  post-
retirement plans. 

Income Taxes 

The  timing  of  cash  payments  for  income  taxes,  which  is  governed  by  the  Internal  Revenue  Service  and  other  taxing 
jurisdictions,  will  differ  from  the  timing  of  recording  tax  expense  and  deferred  income  taxes,  which  are  reported  in 
accordance with GAAP.  For example, tax laws in effect regarding accelerated or “bonus” depreciation for tax reporting 
resulted in less cash payments than the GAAP tax expense.  Acceleration of tax deductions could eventually result in 
situations where cash payments will exceed GAAP tax expense.  

Related Party Transactions 

In September 2014, $5.0 million of the Senior Notes were sold to a trust, the beneficiary of which was Mr. Richard A. 
Lumpkin, who was a member of the Company’s Board of Directors until April 4, 2019.  We recognized approximately 
$0.1 million through April 4, 2019 and $0.3 million in each of 2018 and 2017 in interest expense for the Senior Notes 
purchased by the related party. 

We have lease agreements with LATEL LLC (“LATEL”) for the occupancy of three buildings on a triple net lease basis.  
One  of  the  lease  agreements  was  terminated  on  October  31,  2019  while  the  remaining  two  lease  agreements  have  a 
maturity date of May 31, 2021, and have been accounted for as finance leases.  Each of the remaining lease agreements 
have  two  five-year options to extend the term of the  lease  after the expiration date.    Mr. Lumpkin  and  his immediate 
family had a beneficial ownership interest of 68.5% of LATEL, directly or through Agracel, Inc. (“Agracel”) as of April 
4, 2019,  December 31, 2018 and 2017.  Agracel is  a real estate investment company of  which Mr. Lumpkin, together 
with his family, had a beneficial interest of 37.0% at April 4, 2019, December 31, 2018 and 2017.  Agracel was the sole 
managing member and 50% owner of LATEL.  In addition, Mr. Lumpkin was a former director of Agracel.  The three 
leases required total rental payments to LATEL of approximately $7.9 million over the  initial terms of the leases.  The 
carrying value of the finance leases was $1.7 million at December 31, 2018.  We recognized $0.1 million through April 
4, 2019 and $0.3 million in each of 2018 and 2017 in interest expense.  We also recognized $0.1 million through April 4, 
2019 and $0.4 million in each of 2018 and 2017 in amortization expense related to the finance leases. 

Mr.  Lumpkin  also  had  a  minority  ownership  interest  in  First  Mid  Bank  &  Trust  (“First  Mid”).  We  provided 
telecommunications products and services to First Mid and in return received approximately $0.2 million through April 
4, 2019, $0.9 million in 2018 and $0.7 million in 2017 for these services. 

Regulatory Matters 

As discussed in the  “Regulatory Matters”  section above, in December 2014, the FCC released a report and order that 
significantly impacts the amount of support revenue we receive from the USF, CAF and ICC by redirecting support from 
voice services to broadband services.  The annual funding under CAF Phase I of $36.6 million was replaced by annual 
funding under CAF Phase II of $13.9 million through 2020.  With the sale  of our Iowa ILEC in 2016, this amount was 
further reduced to $11.5 million through 2020.  Subsequently, with the acquisition of FairPoint in July 2017, this amount 
increased to $48.9 million through 2020.  With the sale of our Virginia ILEC in 2018, our annual funding was reduced to 
$48.1  million  through  2020.    The  acceptance  of  CAF  Phase  II  funding  at  a  level  lower  than  the  frozen  CAF  Phase  I 
support results in CAF Phase II Transitional funding over a three year period based on the difference between the  CAF 
Phase I funding and the CAF Phase II funding at the rates of 75% in the first year, 50% in the second year and 25% in 
the third year. 

49 

 
 
 
 
 
 
 
 
 
 
The Order also modifies the methodology used for ICC traffic exchanged between carriers.  As a result of implementing 
the  provisions  of  the  Order,  our  network  access  revenue  decreased  approximately  $1.1  million,  $3.0  million  and  $2.8 
million during 2019, 2018 and 2017, respectively. 

As  discussed  in  the  “Regulatory  Matters”  section  above,  the  LSS  matter  settled  in  our  favor  during  the  year  ended 
December  31,  2018.    In  2019,  we  recognized  subsidies  revenue  of  $3.4  million  related  to  our  ongoing  ICC  Eligible 
Recovery support, which is expected to decline by 5% per year through 2021.   

Critical Accounting Estimates 

Our  significant  accounting  policies  and  estimates  are  discussed  in  the  Notes  to  our  consolidated  financial  statements.  
We  prepare  our  consolidated  financial  statements  in  accordance  with  generally  accepted  accounting  principles  in  the 
United  States.    The  preparation  of  financial  statements  requires  management  to  make  estimates  and  assumptions  that 
affect reported amounts of assets, liabilities, revenues and expenses.  These estimates and assumptions are affected by 
management’s  application  of  our  accounting  policies.    Our  judgments  are  based  on  historical  experience  and  various 
other  assumptions  that  are  believed  to  be  reasonable  under  the  circumstances,  the  results  of  which  form  the  basis  for 
making  estimates  about  the  carrying  values  of  assets  and  liabilities  that  are  not  readily  apparent  from  other  sources.  
However,  because  future  events  and  the  related  effects  cannot  be  determined  with  certainty,  actual  results  may  differ 
from our estimates and assumptions and such differences could be  material.  Management believes that the following 
accounting estimates are the most critical to understanding and evaluating our reported financial results. 

Indefinite-Lived Intangible Assets 

Our  indefinite-lived  intangible  assets  are  not  subject  to  amortization  and  are  tested  for  impairment  annually  or  more 
frequently when events or changes in circumstances indicate that the asset might be impaired. We evaluate the carrying 
value of our indefinite-lived assets as of November 30 of each year. 

Goodwill 

As  discussed  more  fully  in  Note  1  to  the  consolidated  financial  statements,  goodwill  is  not  amortized  but  instead 
evaluated for impairment annually, or more frequently if an event occurs or circumstances change that would indicate 
potential impairment.  At December 31, 2019 and 2018, the carrying value of our goodwill was $1,035.3 million.  The 
evaluation of goodwill may first include a qualitative assessment to determine whether it is more likely than not that the 
fair value of the reporting unit is less than its carrying amount.  Events and circumstances integrated into the qualitative 
assessment process include a combination of macroeconomic conditions affecting equity and credit markets, significant 
changes to the cost structure, overall financial performance and other relevant events affecting the reporting unit.   

Functional management within the organization evaluates the operations of our single reporting unit on a consolidated 
basis rather than at a geographic level or on any other component basis.  In general, product managers and cost managers 
are responsible for managing costs and services across territories rather than treating the territories as separate business 
units.  All of the properties are managed at a functional level.  As a result, we evaluate the operations for all our service 
territories as a single reporting unit. 

As a result of industry conditions and a decrease in our market capitalization, we evaluated the fair value of the goodwill 
compared to the carrying value using the quantitative approach for the 2019 assessment.  When we use the quantitative 
approach  to  assess  the  goodwill  carrying  value  and  the  fair  value  of  our  single  reporting  unit,  the  fair  value  of  our 
reporting unit is compared to its carrying amount, including goodwill.  The estimated fair value of the reporting unit is 
determined  using  a  combination  of  market-based  approaches  and  a  discounted  cash  flow  (“DCF”)  model.    The 
assumptions used in the estimate of fair value are based upon a combination of historical results and trends, new industry 
developments  and  future  cash  flow  projections,  as  well  as  relevant  comparable  company  earnings  multiples  for  the 
market-based  approaches.    Such  assumptions  are  subject  to  change  as  a  result  of  changing  economic  and  competitive 
conditions.  We use a  weighting of the  results derived from the valuation approaches to estimate  the  fair  value of the 
reporting unit.   

Based on our assessment at November 30, 2019, using the quantitative approach, we concluded that the  fair value of the 
reporting  unit  exceeded  the  carrying  value  at  November  30,  2019  by  approximately  76%  and  that  there  was  no 
impairment of goodwill.   

50 

 
 
 
 
 
 
 
 
 
 
Trade Name 

As discussed more fully in Note 1 to the consolidated financial statements, trade names are generally not amortized, but 
instead evaluated annually, or more frequently if an event occurs or circumstances change that would indicate potential 
impairment  using  a  preliminary  qualitative  assessment  and  a  quantitative  process,  if  deemed  necessary.    The  carrying 
value of our trade name, excluding any finite lived trade names, was $10.6 million at December 31, 2019 and 2018.   

For the 2019 assessment, we used the quantitative approach to evaluate the fair value compared to the carrying value of 
the trade name.  Based on our assessment,  we concluded that the fair value of the trade name continued to exceed the 
carrying value.  When we use the quantitative approach to estimate the fair value of our trade name, we use DCFs based 
on  a  relief  from  royalty  method.    If  the  fair  value  of  our  trade  name  was  less  than  the  carrying  amount,  we  would 
recognize an impairment charge for the difference between the estimated fair value and the carrying value of the asset.  
We  perform  our  impairment  testing  of  our  trade  name  as  a  single  unit  of  accounting  based  on  its  use  in  our  single 
reporting unit. 

Income Taxes  

Our  current  and  deferred  income  taxes  and  associated  valuation  allowances  are  impacted  by  events  and  transactions 
arising  in  the  normal  course  of  business  as  well  as  in  connection  with  the  adoption  of  new  accounting  standards, 
acquisitions of businesses and non-recurring items.  Assessment of the appropriate amount and classification of income 
taxes is dependent on several factors, including estimates of the timing and realization of deferred income tax assets and 
the timing of income tax payments.  Actual amounts may materially differ from these estimates as a result of changes in 
tax laws as well as unanticipated future transactions impacting related income tax balances.  We account for tax benefits 
taken or expected to be taken in our tax returns in accordance with the accounting guidance applicable for uncertainty in 
income  taxes,  which  requires  the  use  of  a  two-step  approach  for  recognizing  and  measuring  tax  benefits  taken  or 
expected to be taken in a tax return. 

Pension and Post-retirement Benefits 

The  amounts  recognized  in  our  financial  statements  for  pension  and  post-retirement  benefits  are  determined  on  an 
actuarial  basis  utilizing  several  critical  assumptions.    We  make  significant  assumptions  in  regards  to  our  pension  and 
post-retirement plans, including the expected long-term rate of return on plan assets, the discount rate used to value the 
periodic pension expense and liabilities, future salary increases and actuarial assumptions relating to  mortality rates and 
healthcare  trend  rates.    Changes  in  these  estimates  and  other  factors  could  significantly  impact  our  benefit  cost  and 
obligations to maintain pension and post-retirement plans. 

Our pension investment strategy is to maximize long-term returns on invested plan assets while minimizing the risk of 
volatility.    Accordingly,  we  target  our  allocation  percentage  at  approximately  60  -  80%  in  return  seeking  assets 
consisting primarily of equity funds with the remainder in fixed income funds and cash equivalents.  Our assumed rate 
considers this investment mix as well as past trends.  We used a weighted-average expected long-term rate of return of 
6.97% and 7.03% in 2019 and 2018, respectively. As of January 1, 2020, we estimate that the expected long-term rate of 
return of pension plan assets will be 6.25%. 

In  determining  the  appropriate  discount  rate,  we  consider  the  current  yields  on  high-quality  corporate  fixed-income 
investments  with  maturities  that  correspond  to  the  expected  duration  of  our  pension  and  post-retirement  benefit  plan 
obligations.  For our 2019 and 2018 projected benefit obligations, we used a weighted-average discount rate of 3.51% 
and 4.39%, respectively, for our pension plans and 3.34% and 4.35%, respectively, for our other post-retirement plans.  

51 

 
 
 
 
 
 
 
 
 
 
Our Pension Plans are sensitive to changes in the discount rate and the expected long-term rate of return on plan assets. 
A one percentage-point increase or decrease in the discount rate and expected long-term rate of return would have the 
following effects on net periodic pension cost of the Pension Plans: 

(In thousands) 

1-Percentage- 
  Point Increase 

1-Percentage- 
Point Decrease 

Discount rate 
Expected long-term rate of return on plan assets 

  $ 
  $ 

 473  
 (4,967)  

$ 
$ 

 (1,184)  
 4,967  

Our post-retirement benefit plans are sensitive to the healthcare cost trend rate assumption. For purposes of determining 
the cost and obligation for post-retirement medical benefits, a 6.50% healthcare cost trend rate was assumed for 2019, 
declining to the ultimate trend rate of 5.00% in 2026. A 1.00% increase in the assumed healthcare cost trend rate would 
result  in  increases  of  approximately  $4.6  million  and  $0.3  million  in  the  post-retirement  benefit  obligation  and  total 
service and interest cost, respectively. A 1.00% decrease in the assumed healthcare cost trend would result in decreases 
of  approximately  $4.6  million  and  $0.3  million  in  the  post-retirement  benefit  obligation  and  in  the  total  service  and 
interest cost, respectively.  

Recent Accounting Pronouncements 

For information regarding the impact of certain recent accounting pronouncements, see Note 1 “Business Description & 
Summary of Significant Accounting Policies” to the consolidated financial statements included in this report in Part II -
Item 8 “Financial Statements and Supplementary Data”. 

Item 7A.  Quantitative and Qualitative Disclosures about Market Risk 

Our  exposure  to  market  risk  is  primarily  related  to  the  impact  of  interest  rate  fluctuations  on  our  debt  obligations.  
Market risk is the potential loss arising from adverse changes in market interest rates on our variable rate obligations.  In 
order  to  manage  the  volatility  relating  to  changes  in  interest  rates,  we  utilize  derivative  financial  instruments  such  as 
interest rate swaps to maintain a mix of fixed and variable rate debt.  We do not use derivatives for trading or speculative 
purposes.  Our interest rate swap agreements effectively convert a portion of our floating-rate debt to a fixed-rate basis, 
thereby reducing the impact of interest rate changes on future cash interest payments.  We calculate the potential change 
in interest expense caused by changes in market interest rates by determining the effect of the hypothetical rate increase 
on the portion of our variable rate debt that is not subject to a variable rate floor or hedged through the interest rate swap 
agreements. 

At  December 31, 2019, the majority of our  variable  rate  debt  was  subject to a 1.00% London Interbank Offered Rate 
floor.   Based on our variable rate  debt outstanding as of  December 31, 2019, a 1.00% change in  market interest rates 
would increase or decrease annual interest expense by approximately $6.1 million and $4.8 million, respectively. 

As of December 31, 2019, the fair value of our interest rate swap agreements amounted to a liability of $27.5 million.  
Pre-tax deferred losses related to our interest rate swap agreements included in accumulated other comprehensive loss 
was $22.5 million at December 31, 2019.   

Item 8.  Financial Statements and Supplementary Data 

For information pertaining to our Financial Statements and Supplementary Data, refer to pages F-1 to F-49 of this report, 
which are incorporated herein by reference. 

Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 

Not applicable. 

52 

 
 
 
 
 
 
 
 
 
 
 
 
     
  
 
 
  
 
 
 
 
 
 
  
 
    
 
 
 
 
   
 
 
 
 
 
Item 9A.  Controls and Procedures 

Evaluation of Disclosure Controls and Procedures 

We  maintain  disclosure  controls  and  procedures  as  defined  in  Rules 13a-15(e) and  15d-15(e) under  the  Securities 
Exchange Act of 1934 (“Exchange Act”) that are designed to ensure that information required to be disclosed by us in 
reports  that  we  file  or  submit  under  the  Exchange  Act  is  (i) recorded,  processed,  summarized  and  reported  within  the 
time periods specified in SEC rules and forms; and (ii) accumulated and communicated to our management,  including 
our  Chief  Executive  Officer  and  Chief  Financial  Officer,  as  appropriate  to  allow  timely  decisions  regarding  required 
disclosure.  There  are  inherent  limitations  to  the  effectiveness  of  any  system  of  disclosure  controls  and  procedures, 
including  the  possibility  of  human  error  and  the  circumvention  or  overriding  of  the  controls  and  procedures. 
Accordingly, even effective disclosure controls and procedures can only provide reasonable assurance of achieving their 
control objectives. In connection  with the  filing of this  Form 10-K,  management evaluated, under the  supervision and 
with  the  participation  of  our  Chief  Executive  Officer  and  Chief  Financial  Officer,  the  effectiveness  of  the  design  to 
provide reasonable assurance of achieving their objectives and operation of our disclosure controls and procedures as of 
December 31,  2019.   Based  upon  that  evaluation  and  subject  to  the  foregoing,  our  Chief  Executive  Officer  and  Chief 
Financial Officer concluded that our disclosure controls and procedures are effective as of December 31, 2019. 

Inherent Limitation of the Effectiveness of Internal Control 

A control system, no matter how well conceived and operated, can only provide reasonable, not absolute, assurance that 
the objectives of the internal control system are met.  Because of the inherent limitations of any internal control system, 
no  evaluation  of  controls  can  provide  absolute  assurance  that  all  control  issues,  if  any,  within  a  company  have  been 
detected. 

MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING 

Our  management  is  responsible  for  establishing  and  maintaining  adequate  internal  control  over  financial  reporting  as 
such  term  is  defined  in  Exchange  Act  Rule 13a–15(f).    Management,  with  the  participation  of  our  Chief  Executive 
Officer  and  Chief  Financial  Officer,  assessed  the  effectiveness  of  our  internal  control  over  financial  reporting  as  of 
December 31,  2019.    In  making  this  assessment,  management  used  the  framework  set  forth  in  Internal  Control-
Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission. 
Based  upon  this  assessment,  our  management  concluded  that,  as  of  December 31,  2019,  our  internal  control  over 
financial reporting was effective to provide reasonable assurance that the desired control objectives were achieved. 

The  effectiveness  of  internal  control  over  financial  reporting  has  been  audited  by  Ernst &  Young  LLP,  independent 
registered  public  accounting  firm,  as  stated  in  their  report  which  is  included  elsewhere  in  this  Annual  Report  on 
Form 10-K. 

Changes in Internal Control over Financial Reporting 

Based  upon  the  evaluation  performed  by  our  management,  which  was  conducted  with  the  participation  of  our  Chief 
Executive Officer and Chief Financial Officer, there has been no change in our internal control over financial reporting 
during the quarter ended December 31, 2019 that has materially affected, or is reasonably likely to materially affect, our 
internal control over financial reporting.   

53 

 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Shareholders and the Board of Directors of Consolidated Communications Holdings, Inc. 

Opinion on Internal Control over Financial Reporting 

We have audited Consolidated Communications Holdings, Inc. and subsidiaries’ internal control over financial reporting 
as  of  December  31,  2019,  based  on  criteria  established  in  Internal  Control—Integrated  Framework  issued  by  the 
Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  (2013  framework)  (the  COSO  criteria).  In  our 
opinion,  Consolidated  Communications  Holdings,  Inc.  and  subsidiaries  (the  Company)  maintained,  in  all  material 
respects, effective internal control over financial reporting as of December 31, 2019, based on the COSO criteria.  

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States)  (PCAOB),  the  consolidated  balance  sheets  of  the  Company  as  of  December  31,  2019  and  2018,  the  related 
consolidated statements of operations, comprehensive income (loss), shareholders’ equity and cash flows for each of the 
three  years  in  the  period  ended  December  31,  2019,  and  the  related  notes  and  our  report  dated  February  28,  2020 
expressed an unqualified opinion thereon. 

Basis for Opinion  

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s 
Report  on  Internal  Control  Over  Financial  Reporting.  Our  responsibility  is  to  express  an  opinion  on  the  Company’s 
internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB 
and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and 
the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We  conducted  our  audit  in  accordance  with  the  standards  of  the  PCAOB.  Those  standards  require  that  we  plan  and 
perform  the  audit  to  obtain  reasonable  assurance  about  whether  effective  internal  control  over  financial  reporting  was 
maintained in all material respects.  

Our  audit  included  obtaining  an  understanding  of  internal  control  over  financial  reporting,  assessing  the  risk  that  a 
material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the 
assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that 
our audit provides a reasonable basis for our opinion.   

Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding 
the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with 
generally accepted accounting principles. A company’s internal control over financial reporting includes those policies 
and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the 
transactions  and  dispositions  of  the  assets  of  the  company;  (2)  provide  reasonable  assurance  that  transactions  are 
recorded  as  necessary  to  permit  preparation  of  financial  statements  in  accordance  with  generally  accepted  accounting 
principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of 
management  and  directors  of  the  company;  and  (3)  provide  reasonable  assurance  regarding  prevention  or  timely 
detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the 
financial statements.  

Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements. 
Also, projections of any evaluation of effectiveness  to future periods are subject to the risk that controls  may become 
inadequate  because  of  changes  in  conditions,  or  that  the  degree  of  compliance  with  the  policies  or  procedures  may 
deteriorate.  

/s/ Ernst & Young LLP 

St. Louis, Missouri 
February 28, 2020 

54 

 
 
 
 
 
 
 
 
 
 
 
Item 9B.  Other Information 

None. 

Item 10.  Directors, Executive Officers and Corporate Governance 

PART III 

Our Board of Directors adopted a Code of Business Conduct and Ethics (“the code”) that applies to all of our employees, 
officers  and  directors,  including  our  principal  executive  officer,  principal  financial  officer  and  principal  accounting 
officer.  A copy of the code is posted on our investor relations website at www.consolidated.com.  Information contained 
on the website is not incorporated by reference in, or considered to be a part of, this document. 

Additional information required by this Item is incorporated herein by reference to our proxy statement  for the annual 
meeting  of  our  shareholders  to  be  filed  pursuant  to  Regulation  14A  within  120  days  after  our  fiscal  year-end  of 
December 31, 2019. 

Item 11.  Executive Compensation 

Incorporated herein by reference to our proxy statement for the annual meeting of our shareholders to be filed pursuant 
to Regulation 14A within 120 days after our fiscal year-end of December 31, 2019. 

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 

Incorporated herein by reference to our proxy statement for the annual meeting of our shareholders to be filed pursuant 
to Regulation 14A within 120 days after our fiscal year-end of December 31, 2019. 

Item 13.  Certain Relationships and Related Transactions, and Director Independence 

Incorporated herein by reference to our proxy statement for the annual meeting of our shareholders to be filed pursuant 
to Regulation 14A within 120 days after our fiscal year-end of December 31, 2019. 

Item 14.  Principal Accountant Fees and Services 

Incorporated herein by reference to our proxy statement for the annual meeting of our shareholders to be filed pursuant 
to Regulation 14A within 120 days after our fiscal year-end of December 31, 2019. 

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 15.  Exhibits and Financial Statement Schedules 

PART IV 

  (1) All Financial Statements 

   Location    

The following consolidating financial statements and independent auditors’ reports are filed as part 
of this report on Form 10-K in Item 8–“Financial Statements and Supplementary Data”:  

  Reports of Independent Registered Public Accounting Firm  
Consolidated Statements of Operations for each of the three years in the period ended December 31, 
2019 
Consolidated Statements of Comprehensive Income (Loss) for each of the three years in the period 
ended December 31, 2019 
  Consolidated Balance Sheets as of December 31, 2019 and 2018 
Consolidated Statements of Shareholders’ Equity for each of the three years in the period ended 
December 31, 2019 
Consolidated Statements of Cash Flows for each of the three years in the period ended 
December 31, 2019 
  Notes to Consolidated Financial Statements  

F-1  

F-2  

F-3  
F-4  

F-5  

F-6  
F-7  

  (2) Financial Statement Schedules  

  Location   

  Report of Independent Registered Public Accounting Firm  
GTE Mobilnet of Texas RSA #17 Limited Partnership Balance Sheets – As of December 31, 2019 and 
2018 (unaudited)  
GTE Mobilnet of Texas RSA #17 Limited Partnership Statements of Income – For the Years 
Ended December 31, 2019, 2018 (unaudited) and 2017 (unaudited)  
GTE Mobilnet of Texas RSA #17 Limited Partnership Statements of Changes in Partners’ Capital 
– For the Years Ended December 31, 2019, 2018 (unaudited) and 2017 (unaudited) 
GTE Mobilnet of Texas RSA #17 Limited Partnership Statements of Cash Flows – For the Years 
Ended December 31, 2019, 2018 (unaudited) and 2017 (unaudited) 
  GTE Mobilnet of Texas RSA #17 Limited Partnership – Notes to Financial Statements  

  Report of Independent Registered Public Accounting Firm  
Pennsylvania RSA No. 6(II) Limited Partnership Balance Sheets – As of December 31, 2019 and 2018 
(unaudited) 
Pennsylvania RSA No. 6(II) Limited Partnership Statements of Income – For the Years Ended 
December 31, 2019, 2018 (unaudited) and 2017 (unaudited)  
Pennsylvania RSA No. 6(II) Limited Partnership Statements of Changes in Partners’ Capital – For 
the Years Ended December 31, 2019, 2018 (unaudited) and 2017 (unaudited)  
Pennsylvania RSA No. 6(II) Limited Partnership Statements of Cash Flows – For the Years Ended 
December 31, 2019, 2018 (unaudited) and 2017 (unaudited)  
  Pennsylvania RSA No. 6(II) Limited Partnership – Notes to Financial Statements   

All other financial statement schedules have been omitted because they are not required, not applicable, 
or the information is otherwise included in the notes to the financial statements. 

S-1  

S-2  

S-3  

S-4  

S-5  
S-6  

S-33  

S-34  

S-35  

S-36  

S-37  
S-38  

56 

 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
   
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
  
 
 
 
  
 
 
 
  (3) Exhibits 

The exhibits listed below on the accompanying Index to Exhibits are filed or furnished as part 
of this report. 

Exhibit 
No. 

Description 

3.1 

3.2 

3.3 

4.1 

4.2 

4.3 

4.4 

4.5 

4.6 

Form of Amended and Restated Certificate of Incorporation (incorporated by reference to Exhibit 3.1 to 
Amendment No. 7 to Form S-1 dated July 19, 2005) 

Certificate  of  Amendment  of  the  Amended  and  Restated  Certificate  of  Incorporation  of  Consolidated 
Communications Holdings, Inc., as filed with the Secretary of State of the State of Delaware on May 3, 
2011 (incorporated by reference to Exhibit 3.1 to our Current Report on Form 8-K dated May 4, 2011) 

Amended  and  Restated  Bylaws  of  Consolidated  Communications  Holdings  Inc.,  as  amended  as  of 
June 29, 2014 (incorporated by reference to Exhibit 3.2 to our Current Report on Form 8-K dated June 29, 
2014) 

Specimen  Common  Stock  Certificate  (incorporated  by  reference  to  Exhibit 4.1  to  Amendment  No. 7  to 
Form S-1 dated July 19, 2005) 

Indenture,  dated  as  of  September 18,  2014,  between  Consolidated  Communications, Inc.  (“CCI”)  (as 
successor  to  Consolidated  Communications  Finance  II  Co.  (“CCFII  Co.”)  and  Wells  Fargo  Bank, 
National  Association,  as  trustee  (incorporated  by  reference  to  Exhibit 4.1  to  our  Current  Report  on 
Form 8-K dated September 18, 2014) 

First  Supplemental  Indenture,  dated  as  of  October 16,  2014,  among  the  Company,  CCI,  Consolidated 
Communications  Enterprise  Services, Inc.  (“CCES”),  Consolidated  Communications  of  Fort  Bend 
Company  (“CCFBC”)  Consolidated  Communications  of  Pennsylvania  Company,  LLC  (“CCPC”), 
Consolidated  Communications  Services  Company  (“CCSC”),  Consolidated  Communications  of  Texas 
Company  (“CCTC”),  SureWest  Communications  (“SW  Communications”),  SureWest  Fiber  Ventures, 
LLC  (“SW  Fiber  Ventures”),  SureWest  Kansas, Inc.  (“SW  Kansas”),  SureWest  Long  Distance  (“SW 
Long Distance”), SureWest Telephone (“SW Telephone”), SureWest TeleVideo (“SW TeleVideo”), and 
Wells Fargo Bank, National Association (incorporated by reference to Exhibit 4.1 to our Current  Report 
on Form 8-K dated October 16, 2014) 

Second  Supplemental  Indenture,  dated  as  of  November 14,  2014,  among  Enventis  Corporation,  Cable 
Network, Inc.,  Crystal  Communications, Inc.,  Enventis  Telecom, Inc.,  Heartland  Telecommunications 
Company  of  Iowa, Inc.,  Mankato  Citizens  Telephone  Company,  Mid-Communications, Inc.,  National 
Independent  Billing, Inc., IdeaOne  Telecom  Inc.  and  Enterprise  Integration  Services, Inc.  (collectively, 
the “Enventis Subsidiaries”), CCI and Wells Fargo Bank, National Association (incorporated by reference 
to Exhibit 4.2 to our Current Report on Form 8-K dated November 14, 2014) 

Third Supplemental Indenture, dated as of June 8, 2015, among CCES,  CCFBC, CCPC, CCSC, CCTC, 
SW Fiber Ventures,  SW Kansas, SW Telephone, SW TeleVideo, each of the Enventis  Subsidiaries; the 
Company;  CCI;  and  Wells  Fargo  Bank,  National  Association,  as  trustee  (incorporated  by  reference  to 
Exhibit 4.1 to our Current Report on Form 8-K dated June 8, 2015) 

Fourth  Supplemental  Indenture,  dated  as  of  January  1,  2016,  among  CCTC;  Consolidated 
Communications of Fort Bend Company; CCSC; Consolidated Communications Enterprise Services, Inc.; 
Consolidated  Communications  of  Pennsylvania  Company,  LLC;  Consolidated  Communications  of 
California  Company;  Crystal  Communications, 
Inc.;  Consolidated 
Communications  of 
Iowa  Company;  Consolidated  Communications  of  Minnesota  Company; 
Consolidated Communications of Mid-Comm. Company, IdeaOne Telecom, Inc.; SureWest TeleVideo.; 
the  Company;  Consolidated  Communications,  Inc.  and  Wells  Fargo  Bank,  National  Association,  as 
trustee  (incorporated  by  reference  to  Exhibit  4.1  to  our  Current  Report  on  Form  8-K  dated  January  1, 
2016) 

Inc.;  Enventis  Telecom, 

57 

 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
4.7* 

4.8* 

4.9 

4.10* 

4.11 

4.12 

4.13 

4.14 

10.1 

Joinder Agreement (to Guaranty Agreement and Collateral Agreement), dated as of November 14, 2014, 
among  each  of  the  Enventis  Subsidiaries,  the  Company,  CCI,  and  Wells  Fargo  Bank,  National 
Association,  a  national  banking  association,  as  Administrative  Agent  for  the  Lenders  under  the  Second 
Amended and Restated Credit Agreement dated December 23, 2013 (incorporated by reference to Exhibit 
4.1 to our Current Report on Form 8-K dated November 14, 2014) 

Joinder Agreement, dated as of July 3, 2017, among CCI, the subsidiaries of the Company party thereto 
and Wells Fargo Bank, National  Association, as  Administrative  Agent for the  Lenders under the Credit 
Agreement  (incorporated  by  reference  to  exhibit  4.2  to  our  Current  Report  on  Form  8-K  dated  July  3, 
2017) 

Fifth Supplemental Indenture, dated as of July 3, 2017, among the Company, CCI, the subsidiaries of the 
Company party thereto and Well Fargo Bank, National Association, as Trustee (incorporated by reference 
to exhibit 4.3 to our Current Report on Form 8-K dated July 3, 2017) 

Joinder  Agreement,  dated  as  of  August  4,  2017,  among  CCI,  the  subsidiaries  of  the  Company  party 
thereto and Wells Fargo Bank, National Association, as Administrative Agent for the Lenders under the 
Credit  Agreement  (incorporated  by  reference  to  exhibit  4.1  to  our  Current  Report  on  Form  8-K  dated 
August 4, 2017) 

Sixth Supplemental Indenture, dated as of August 4, 2017, among the Company, CCI, the subsidiaries of 
the  Company  party  thereto  and  Well  Fargo  Bank,  National  Association,  as  Trustee  (incorporated  by 
reference to exhibit 4.2 to our Current Report on Form 8-K dated August 4, 2017) 

Seventh  Supplemental  Indenture,  dated  as  of  December  31,  2018,  among  the  Company,  CCI,  the 
subsidiaries  of  the  Company  party  thereto  and  Well  Fargo  Bank,  National  Association,  as  Trustee 
(incorporated by reference to exhibit 4.1 to our Current Report on Form 8-K dated January 4, 2019) 

Form of  6.50%  Senior  Note  due  2022  (incorporated  by  reference  to  Exhibit A  to  Exhibit 4.1  to  our 
Current Report on Form 8-K dated September 18, 2014) 

Description of the Company’s securities registered pursuant to Section 12(b) of the Securities Exchange 
Act, filed herewith 

Restatement  Agreement,  dated  as  of  October  5,  2016,  by  and  among  the  Company,  CCI,  the  lenders 
referred  to  therein,  and  Wells  Fargo  Bank,  National  Association,  as  administrative  agent,  including  the 
Third Amended and Restated Credit Agreement attached as Annex A to the Restatement Agreement, by 
and  among  the  Company,  CCI,  the  lenders  referred  to  therein,  and  Wells  Fargo  Bank,  National 
Association, as Administrative Agent, attached as Annex A to such Restatement Agreement (incorporated 
by reference to Exhibit 10.1 to our Current Report on Form 8-K dated October 5, 2016), as amended by 
Amendment No. 1 to Third Amended and Restated Credit Agreement, dated as of December 14, 2016, by 
and  among  the  Company,  CCI,  the  lenders  party  thereto,  Wells  Fargo  Bank,  National  Association,  as 
Administrative  Agent  and  other  agents  party  thereto    (incorporated  by  reference  to  Exhibit  10.1  to  our 
Current  Report  on  Form  8-K  dated  December  14,  2016)  Amendment  No.  2  to  Third  Amended  and 
Restated  Credit  Agreement,  dated  as  of  December  21,  2016,  by  and  among  the  Company,  CCI,  certain 
other subsidiaries of the Company, the lenders party thereto, Wells Fargo Bank, National Association, as 
Administrative  Agent  and  other  agents  party  thereto  (incorporated  by  reference  to  Exhibit  10.1  to  our 
Current Report on Form 8-K  dated December 21, 2016) and Amendment No. 3 to Third Amended and 
Restated Credit Agreement, dated as of July 3, 2017, by and among the Company, CCI, the lenders party 
thereto, Wells Fargo Bank, National Association, as Administrative Agent and other agents party thereto 
(incorporated by reference to Exhibit 10.1 to our Current Report on Form 8-K dated July 3, 2017) 

58 

10.2 

10.3 

10.7** 

10.8** 

10.9** 

10.10** 

10.11** 

10.12** 

10.13** 

10.14** 

10.15** 

10.16** 

10.17** 

10.18** 

10.19** 

10.20 

21 

23.1 

Form of  Collateral  Agreement,  dated  December 31,  2007,  by  and  among  the  Company,  CCI, 
Consolidated Communications Acquisition Texas, Inc., Fort Pitt Acquisition Sub Inc., certain subsidiaries 
of  the  Company  identified  on  the  signature  pages thereto,  in  favor  of  Wells  Fargo  Bank,  National 
Association  (successor  by  merger  to  Wachovia  Bank,  National  Association),  as  Administrative  Agent 
(incorporated  by  reference  to  Exhibit 10.2  to  our  Annual  Report  on  Form 10-K  for  the  period  ended 
December 31, 2007) 

Form of Guaranty Agreement, dated December 31, 2007, made by the Company and certain subsidiaries 
of  the  Company  identified  on  the  signature  pages thereto,  in  favor  of  Wells  Fargo  Bank,  National 
Association  (successor  by  merger  to  Wachovia  Bank,  National  Association),  as  Administrative  Agent 
(incorporated  by  reference  to  Exhibit 10.3  to  our  Annual  Report  on  Form 10-K  for  the  period  ended 
December 31, 2007) 

Amended and Restated Consolidated Communications Holdings, Inc. Restricted Share Plan (incorporated 
by reference to Exhibit 10.11 to Amendment No. 7 to Form S-1 dated July 19, 2005) 

Consolidated Communications Holdings, Inc. 2005 Long-Term Incentive Plan (as amended and restated 
effective May 5, 2009, as amended by amendments effective as of May 4, 2015 and amendments effective 
as  of  April  30,  2018)  (incorporated  by  reference  to  Exhibit A  to  our  definitive  proxy  statement  on 
Schedule 14A filed with the SEC on March 16, 2018) 

Fifth  Amendment  to  the  Consolidated  Communications  Holdings, Inc.  2005  Long-Term  Incentive  Plan, 
dated October 29, 2018 (incorporated by reference to Exhibit 10.9 to our Annual Report on Form 10-K 
for the period ended December 31, 2018) 

Form of  Employment  Security  Agreement  with  certain  of  the  Company’s  employees  (incorporated  by 
reference  to  Exhibit 10.1  to  our  Quarterly  Report  on  Form 10-Q  for  the  quarter  ended  September 30, 
2012) 

Form of  Employment  Security  Agreement  with  certain  of  the  Company’s  other  executive  officers 
(incorporated by reference to Exhibit 10.2 to our Current Report on Form 8-K dated December 4, 2009) 

Form of  Employment  Security  Agreement  with  the  Company’s  and  its  subsidiaries  vice  president  and 
director level employees (incorporated by reference to Exhibit 10.12 to our Annual Report on Form 10-K 
for the period ended December 31, 2007) 

Executive  Long-Term  Incentive  Program,  as  revised  March 12,  2007  (incorporated  by  reference  to 
Exhibit 10.1 to our Current Report on Form 8-K dated March 12, 2007) 

Form of 2005 Long-Term Incentive Plan Performance Stock Grant Certificate (Executive) (incorporated 
by reference to Exhibit 10.2 to our Quarterly Report on Form 10-Q for the quarter ended March 31, 2018) 

Form of 2005 Long-Term Incentive Plan Performance Stock Grant Certificate (incorporated by reference 
to Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter ended March 31, 2017) 

Form of 2005 Long-Term Incentive Plan Performance Stock Grant Certificate (Executive) (incorporated 
by reference to Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter ended March 31, 2018) 

Form of 2005 Long-Term Incentive Plan Restricted Stock Grant Certificate (incorporated by reference to 
Exhibit 10.2 to our Quarterly Report on Form 10-K for the quarter ended March 31, 2017)  

Form of 2005 Long-Term Incentive Plan Restricted Stock Grant Certificate for Directors (incorporated by 
reference to Exhibit 10.4 to our Current Report on Form 8-K dated March 12, 2007) 

Description of the Consolidated Communications Holdings, Inc. Bonus Plan (incorporated by reference to 
Exhibit 10.5 to our Current Report on Form 8-K dated March 12, 2007) 

Form of Indemnification Agreement with Directors and Executive Officers (incorporated by reference to 
Exhibit 10.1 to our Current Report on Form 8-K dated May 7, 2013) 

List of subsidiaries of the Registrant  

Consent of Ernst & Young LLP (St. Louis)  

59 

23.2 

31.1 

31.2 

32.1 

101 

Consent of Ernst & Young LLP (Orlando)  

Certificate  of  Chief  Executive  Officer  of  Consolidated  Communications  Holdings, Inc.  pursuant  to 
Rule 13(a)-14(a) under the Securities Exchange Act of 1934  

Certificate  of  Chief  Financial  Officer  of  Consolidated  Communications  Holdings, Inc.  pursuant  to 
Rule 13(a)-14(a) under the Securities Exchange Act of 1934  

Certification  of  the  Chief  Executive  Officer  and  Chief  Financial  Officer  pursuant  to  18  U.S.C. 
Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 

The following financial information from Consolidated Communications Holdings, Inc. Annual Report on 
Form 10-K  for  the  year  ended  December 31,  2019,  formatted  in  XBRL  (eXtensible  Business  Reporting 
Language):  (i) Consolidated  Statements  of  Operations,  (ii) Consolidated  Statements  of  Comprehensive 
Income,  (iii) Consolidated  Balance  Sheets,  (iv) Consolidated  Statements  of  Changes  in  Shareholders’ 
Equity, (v) Consolidated Statements of Cash Flows, and (vi) Notes to Consolidated Financial Statements  

104 

Cover Page Interactive Data File (embedded within the Inline XBRL document and contained in Exhibit 
101) 

*Annexes  to  the  Joinder  Agreement,  which  are  listed  in  the  exhibit,  are  omitted.    The  Company  agrees  to  furnish  a 
supplemental copy of any annex to the Securities and Exchange Commission upon request. 

**Compensatory plan or arrangement. 

Item 16.  Form 10-K Summary 

Not Applicable. 

60 

 
 
 
 
 
 
  
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly 
caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, in Mattoon, Illinois on 
February 28, 2020. 

SIGNATURES 

CONSOLIDATED COMMUNICATIONS 
HOLDINGS, INC. 
By: /s/ C. ROBERT UDELL JR. 
  C. Robert Udell Jr. 
  Chief Executive Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 
persons on behalf of the registrant and in the capacities and on the dates indicated. 

Signature 

Title 

Date 

By:  /s/ C. ROBERT UDELL JR. 

President and 

February 28, 2020 

C. Robert Udell Jr. 

  Chief Executive Officer, Director 
(Principal Executive Officer) 

By:  /s/ STEVEN L. CHILDERS 

Steven L. Childers 

  Chief Financial Officer (Principal 
Financial and Accounting Officer) 

February 28, 2020 

By:  /s/ ROBERT J. CURREY 

  Chairman of the Board 

February 28, 2020 

Robert J. Currey 

By:  /s/ ROGER H. MOORE 
Roger H. Moore 

  Director 

February 28, 2020 

By:  /s/ MARIBETH S. RAHE 

  Director 

February 28, 2020 

Maribeth S. Rahe 

By:  /s/ TIMOTHY D. TARON 

  Director 

February 28, 2020 

Timothy D. Taron 

By:  /s/ THOMAS A. GERKE 
Thomas A. Gerke 

  Director 

February 28, 2020 

By:  /s/ DALE E. PARKER 

  Director 

February 28, 2020 

Dale E. Parker 

By:  /s/ WAYNE L. WILSON 
  Wayne L. Wilson 

  Director 

February 28, 2020 

61 

 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM  

To the Shareholders and the Board of Directors of Consolidated Communications Holdings, Inc. 

Opinion on the Financial Statements 

We  have  audited  the  accompanying  consolidated  balance  sheets  of  Consolidated  Communications  Holdings,  Inc.  and  subsidiaries  (the 
Company)  as  of  December  31,  2019  and  2018,  the  related  consolidated  statements  of  operations,  comprehensive  income  (loss), 
shareholders’ equity and cash flows for each of the three years in the period ended December 31,  2019 and the related notes (collectively 
referred to as the “consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, in all material 
respects, the financial position of the Company at December 31,  2019 and 2018, and the results of its operations and its cash flows for 
each of the three years in the period ended December 31, 2019, in conformity with U.S. generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the 
Company's internal control over financial reporting as of December 31,  2019, based on criteria established in Internal Control-Integrated 
Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework), and our report dated 
February 28, 2020 expressed an unqualified opinion thereon. 

Adoption of Accounting Standards Update 

As  discussed  in  Note  1  to  the  consolidated  financial  statements,  effective  January  1,  2019,  the  Company  changed  its  method  for 
accounting  for  leases  as  a  result  of  the  modified  retrospective  adoption  of  Accounting  Standards  Update  (ASU)  No.  2016-02,  Leases 
(Topic 842).  

Basis for Opinion  

These  financial  statements  are  the  responsibility  of  the  Company's  management.  Our  responsibility  is  to  express  an  opinion  on  the 
Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be 
independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of 
the Securities and Exchange Commission and the PCAOB.  

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to 
obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our 
audits  included  performing  procedures  to  assess  the  risks  of  material  misstatement  of  the  financial  statements,  whether  due  to  error  or 
fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the 
amounts  and  disclosures  in  the  financial  statements.  Our  audits  also  included  evaluating  the  accounting  principles  used  and  significant 
estimates  made  by  management,  as  well  as  evaluating  the  overall  presentation  of  the  financial  statements.  We  believe  that  our  audits 
provide a reasonable basis for our opinion. 

/s/ Ernst & Young LLP 

We have served as the Company’s auditor since 2002. 
St. Louis, Missouri 
February 28, 2020 

F-1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED COMMUNICATIONS HOLDINGS, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF OPERATIONS 
(amounts in thousands, except per share amounts) 

Net revenues 

Operating expense: 

Cost of services and products (exclusive of depreciation and amortization) 
Selling, general and administrative expenses 
Acquisition and other transaction costs 
Depreciation and amortization 

Income from operations 

Other income (expense): 

Interest expense, net of interest income 
Gain on extinguishment of debt 
Investment income 
Other, net 

Loss before income taxes 

Income tax benefit 

Net income (loss) 
Less: net income attributable to noncontrolling interest 
Net income (loss) attributable to common shareholders 

Year Ended December 31,  
2018 
  $  1,336,542   $  1,399,074   $  1,059,574  

2019 

2017 

 574,936  
 299,088  
 —  
 381,237  
 81,281  

 611,872  
 333,605  
 1,960  
 432,668  
 18,969  

 445,998  
 249,141  
 33,650  
 291,873  
 38,912  

     (136,660)  
 4,510  
 38,088  
 (10,864)  
 (23,645)  

    (134,578)  
 —  
 39,596  
 1,315  
 (74,698)  

 (129,786)  
 —  
 31,749  
 (503)  
 (59,628)  

 (3,714)  

 (24,127)  

 (124,927)  

 (19,931)  
 452  
 (20,383)   $ 

 (50,571)  
 263  
 (50,834)   $ 

 65,299  
 354  
 64,945  

  $ 

Net income (loss) per basic and diluted common shares attributable to common shareholders 

 $ 

 (0.29)   $ 

 (0.73)   $ 

 1.07  

Dividends declared per common share 

  $ 

 0.39   $ 

 1.55   $ 

 1.55  

See accompanying notes. 

F-2 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
     
     
  
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
   
  
  
   
  
  
   
  
  
   
  
  
    
  
  
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
  
   
  
  
   
  
  
   
  
  
    
  
  
 
 
 
  
 
  
 
  
    
  
  
 
 
 
  
 
  
 
  
    
  
  
    
  
  
 
 
 
  
 
  
 
  
 
 
 
  
 
  
 
  
 
 
 
CONSOLIDATED COMMUNICATIONS HOLDINGS, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) 
(amounts in thousands) 

Year Ended December 31,  
2018 

2017 

2019 

  $   (19,931)   $   (50,571)   $ 

 65,299  

    (16,738)  

    (10,835)  

 (4,467)  

 7,936  

 3,785  

 3,153  

    (19,237)  
 (576)  
 959  
    (47,587)  
 452  

 (691)  
 —  
 2,612  
    (55,700)  
 263  

  $   (48,039)   $   (55,963)   $ 

 (250)  
 —  
 758  
    64,493  
 354  
 64,139  

Net income (loss) 

Pension and post-retirement obligations: 

Change in net actuarial loss and prior service cost, net of tax of $(5,875), $(3,941) and 
$(2,833) 
Amortization of actuarial losses and prior service cost to earnings, net of tax of $2,842, 
$1,370 and $2,081 

Derivative instruments designated as cash flow hedges: 

Change in fair value of derivatives, net of tax of $(6,776), $(244) and $(161) 
Cumulative adjustment upon adoption of ASU 2017-12, net of tax of $(203) 
Reclassification of realized loss to earnings, net of tax of $149, $855 and $488 

Comprehensive income (loss) 

Less: comprehensive income attributable to noncontrolling interest 
Total comprehensive income (loss) attributable to common shareholders 

See accompanying notes. 

F-3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
     
     
  
 
 
 
  
 
  
 
  
   
  
 
  
 
  
 
  
 
  
  
  
   
  
 
  
 
  
 
  
  
  
 
 
 
  
  
  
 
   
  
  
 
 
 
CONSOLIDATED COMMUNICATIONS HOLDINGS, INC. AND SUBSIDIARIES 
CONSOLIDATED BALANCE SHEETS 
(amounts in thousands, except share and per share amounts) 

ASSETS 
Current assets: 

Cash and cash equivalents 
Accounts receivable, net of allowance for doubtful accounts 
Income tax receivable 
Prepaid expenses and other current assets 

Total current assets 

Property, plant and equipment, net 
Investments 
Goodwill 
Customer relationships, net 
Other intangible assets 
Other assets 
Total assets 

LIABILITIES AND SHAREHOLDERS’ EQUITY 
Current liabilities: 

Accounts payable 
Advance billings and customer deposits 
Dividends payable 
Accrued compensation 
Accrued interest 
Accrued expense  
Current portion of long-term debt and finance lease obligations 

Total current liabilities 

Long-term debt and finance lease obligations 
Deferred income taxes 
Pension and other post-retirement obligations 
Other long-term liabilities 
Total liabilities 

Commitments and contingencies (Note 13)  

Shareholders’ equity: 

December 31,  

2019 

2018 

 $ 

 12,395  
 120,016  
 2,669  
 41,787  
 176,867  

      1,835,878  
 112,717  
      1,035,274  
 164,069  
 10,557  
 54,915  
 $   3,390,277  

$ 

 9,599  
 133,136  
 11,072  
 44,336  
 198,143  

    1,927,126  
 110,853  
    1,035,274  
 228,959  
 11,483  
 23,423  
$   3,535,261  

 $ 

 30,936  
 45,710  
 —  
 57,069  
 7,874  
 75,406  
 27,301  
 244,296  

$ 

 32,502  
 47,724  
 27,579  
 64,459  
 9,232  
 71,650  
 30,468  
 283,614  

      2,250,677  
 173,027  
 302,296  
 72,730  
      3,043,026  

    2,303,585  
 188,129  
 314,134  
 30,145  
    3,119,607  

Common stock, par value $0.01 per share; 100,000,000 shares authorized, 71,961,045 and 
71,187,301 shares outstanding as of December 31, 2019 and December 31, 2018, respectively 
Additional paid-in capital 
Accumulated deficit 
Accumulated other comprehensive loss, net 
Noncontrolling interest 
Total shareholders’ equity 
Total liabilities and shareholders’ equity 

 720  
 492,246  
 (71,217)  
 (80,868)  
 6,370  
 347,251  

 712  
 513,070  
 (50,834)  
 (53,212)  
 5,918  
 415,654  
 $   3,390,277       $   3,535,261  

See accompanying notes. 

F-4 

 
 
 
 
 
 
 
 
 
 
  
 
  
     
  
 
 
  
 
  
 
 
  
 
  
   
  
   
  
   
  
    
  
 
 
 
  
 
  
    
  
    
  
    
  
    
  
 
 
 
  
 
  
 
 
  
 
  
 
 
  
 
  
   
  
   
  
   
  
  
 
   
  
   
  
    
  
 
 
 
  
 
  
    
  
    
  
    
  
 
 
 
  
 
  
 
 
  
 
  
 
 
 
  
 
  
 
 
  
 
  
   
  
   
  
   
  
   
  
   
  
    
  
 
 
 
CONSOLIDATED COMMUNICATIONS HOLDINGS, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY 
(amounts in thousands) 

  Accumulated 

      Additional  

Common Stock 

Shares 

  Amount 

Paid-in  
Capital 

  Retained        
  Earnings 
(Deficit) 

Other  

      Non- 

  Comprehensive    controlling    

Loss, net 

Interest 

Total 

Balance at December 31, 2016 

Cash dividends on common stock 
Shares issued upon acquisition of FairPoint 
Shares issued under employee plan, net of 
forfeitures 
Non-cash, share-based compensation 
Purchase and retirement of common stock 
Other comprehensive income (loss) 
Cumulative adjustment: unrecognized excess tax 
benefits 
Other 
Net income 

Balance at December 31, 2017 

Cash dividends on common stock 
Shares issued under employee plan, net of 
forfeitures 
Non-cash, share-based compensation 
Purchase and retirement of common stock 
Other comprehensive income (loss) 
Cumulative adjustment: adoption of ASC 606 
Net income (loss) 

Balance at December 31, 2018 

Cash dividends on common stock 
Shares issued under employee plan, net of 
forfeitures 
Non-cash, share-based compensation 
Purchase and retirement of common stock 
Other comprehensive income (loss) 
Cumulative adjustment upon adoption of ASU 
2017-12  
Net income (loss) 

Balance at December 31, 2019 

 50,612   $ 
 —  
 20,104  

 506   $ 
 —  
 201  

 217,725   $ 
 (34,764)     
 430,752    

 —   $ 

 (67,187)  
 —  

 (47,277)   $ 
 —  
 —  

 5,301   $ 
 —  
 —  

 176,255  
 (101,951)  
 430,953  

 121  
 —  
 (60)  
 —  

 1  
 —  
 —  
 —  

 104     
 2,766     
 (571)     
 —     

 —  
 —  
 —  
 —  

 —  
 —  
 —  
 (806)  

 —  
 —  
 —  
 —  

 105  
 2,766  
 (571)  
 (806)  

 —  
 —  
 —  
 70,777   $ 
 —  

 460  
 —  
 (50)  
 —  
 —  
 —  
 71,187   $ 
 —  

 870  
 —  
 (96)  
 —  

 —  
 —  
 —  
 708   $ 
 —  

 —     
 (350)    
 —     
 615,662   $ 
 (107,112)     

 2,242  
 —  
 64,945  

 —   $ 

 (3,271)  

 —  
 —  
 —  
 (48,083)   $ 
 —  

 —  
 —  
 354  
 5,655   $ 
 —  

 2,242  
 (350)  
 65,299  
 573,942  
 (110,383)  

 5  
 —  
 (1)  
 —  
 —  
 —  
 712   $ 
 —  

 9  
 —  
 (1)  
 —  

 (7)     
 5,119     
 (592)     
 —     
 —     
 —     

 —  
 —  
 —  
 —  
 3,271  
 (50,834)  

 513,070   $   (50,834)   $ 
 (27,289)     

 (576)  

 —  
 —  
 —  
 (5,129)  
 —  
 —  
 (53,212)   $ 
 —  

 —  
 —  
 —  
 —  
 —  
 263  
 5,918   $ 
 —  

 (2)  
 5,119  
 (593)  
 (5,129)  
 3,271  
 (50,571)  
 415,654  
 (27,865)  

 (9)     
 6,836     
 (362)     
 —     

 —  
 —  
 —  
 —  

 —  
 —  
 —  
 (27,656)  

 —  
 —  
 —  
 —  

 —  
 6,836  
 (363)  
 (27,656)  

 —  
 —  
 71,961   $ 

 —  
 —  
 720   $ 

 —    
 —     

 576  
 (20,383)  

 492,246   $   (71,217)   $ 

 —  
 —  
 (80,868)   $ 

 —  
 452  
 6,370   $ 

 576  
 (19,931)  
 347,251  

See accompanying notes. 

F-5 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
 
       
 
       
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
  
 
  
 
    
  
 
  
 
  
 
  
  
  
  
  
  
 
  
 
 
 
 
 
 
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
 
 
 
 
 
 
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
 
 
 
 
 
 
  
  
  
  
 
  
  
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED COMMUNICATIONS HOLDINGS, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
(amounts in thousands) 

2019 

Year Ended December 31,  
2018 

2017 

Cash flows from operating activities: 

Net income (loss) 

 $ 

 (19,931)   $ 

 (50,571)   $ 

 65,299  

Adjustments to reconcile net income (loss) to net cash provided by operating activities:   

Depreciation and amortization 
Deferred income taxes 
Cash distributions from wireless partnerships less than current earnings 
Pension and post-retirement contributions in excess of expense 
Stock-based compensation expense 
Amortization of deferred financing costs 
Gain on extinguishment of debt 
Other, net 
Changes in operating assets and liabilities, net of acquired businesses: 

Accounts receivable, net 
Income tax receivable 
Prepaid expenses and other assets 
Accounts payable 
Accrued expenses and other liabilities 

Net cash provided by operating activities 

Cash flows from investing activities: 

Business acquisition, net of cash acquired 
Purchases of property, plant and equipment, net 
Proceeds from sale of assets 
Proceeds from business dispositions 
Distributions from investments 
Other 

Net cash used in investing activities 

Cash flows from financing activities: 

Proceeds from issuance of long-term debt 
Payment of finance lease obligations 
Payment on long-term debt 
Repurchase of senior notes 
Payment of financing costs 
Share repurchases for minimum tax withholding 
Dividends on common stock 
Other 

Net cash used in financing activities 
Change in cash and cash equivalents 
Cash and cash equivalents at beginning of period 
Cash and cash equivalents at end of period 

 381,237  
 (5,249)  
 (1,901)  
 (24,507)  
 6,836  
 4,932  
 (4,510)  
 1,487  

 13,120  
 9,908  
 (1,546)  
 (1,566)  
 (19,214)  
 339,096  

 —  
 (232,203)  
 14,718  
 —  
 329  
 (663)  
 (217,819)  

 195,000  
 (12,519)  
 (195,350)  
 (49,804)  
 —  
 (363)  
 (55,445)  
 —  
 (118,481)  
 2,796  
 9,599  

 432,668  
 (26,008)  
 (194)  
 (30,361)  
 5,119  
 4,721  
 —  
 6,066  

 (2,044)  
 10,754  
 (12,785)  
 8,359  
 11,597  
 357,321  

 —  
 (244,816)  
 2,125  
 20,999  
 233  
 —  
 (221,459)  

 189,588  
 (12,755)  
 (207,938)  
 —  
 —  
 (593)  
 (110,222)  
 —  
 (141,920)  
 (6,058)  
 15,657  

 291,873  
 (126,127)  
 (1,411)  
 (15,200)  
 2,766  
 17,076  
 —  
 3,208  

 (2,607)  
 180  
 1,059  
 4,968  
 (31,057)  
 210,027  

 (862,385)  
 (181,185)  
 859  
 —  
 —  
 —  
 (1,042,711)  

 1,052,325  
 (7,933)  
 (111,337)  
 —  
 (16,732)  
 (571)  
 (94,138)  
 (350)  
 821,264  
 (11,420)  
 27,077  
 15,657  

  $ 

 12,395   $ 

 9,599   $ 

See accompanying notes. 

F-6 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
     
     
  
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
 
  
  
  
 
  
  
  
  
 
 
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
  
  
 
  
 
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
   
  
  
   
  
  
   
  
  
  
 
 
  
 
 
  
 
 
 
  
  
  
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
   
  
  
   
  
  
   
  
  
  
 
 
   
  
  
   
  
  
   
  
  
  
 
 
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
 
CONSOLIDATED COMMUNICATIONS HOLDINGS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
YEARS ENDED DECEMBER 31, 2019, 2018 AND 2017 

1.  BUSINESS DESCRIPTION & SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 

Business and Basis of Accounting 

Consolidated  Communications  Holdings,  Inc.  (the  “Company,”  “we,”  “our”  or  “us”)  is  a  holding  company  with 
operating subsidiaries (collectively “Consolidated”) that provide communication solutions to consumer, commercial and 
carrier customers across a 23-state service area.  

Leveraging  our  advanced  fiber  network  spanning  more  than  37,000  fiber  route  miles,  we  offer  residential  high-speed 
Internet, video, phone and home security services as well as multi-service residential and small business bundles.  Our 
business product suite includes data and Internet solutions, voice, data center services, security services, managed and IT 
services,  and  an  expanded  suite  of  cloud  services.    As  of  December  31,  2019,  we  had  approximately  836,000  voice 
connections, 784,000 data connections and 84,000 video connections. 

Use of Estimates 

Preparation of the financial statements in conformity with accounting principles generally accepted in the United States 
and pursuant to the rules and regulations of the Securities and Exchange Commission (the “SEC”) requires management 
to make estimates and assumptions that effect the reported amounts of assets and liabilities as of the date of the financial 
statements  and  the  reported  amounts  of  revenues  and  expenses  during  the  reporting  period.   Actual  results  may  differ 
materially  from  those  estimates.    Our  critical  accounting  estimates  include  (i)  impairment  evaluations  associated  with 
indefinite-lived intangible assets (Note 1), (ii) the determination of deferred tax asset and liability balances (Notes 1 and 
12) and (iii) pension plan and other post-retirement costs and obligations (Notes 1 and 11).  

Principles of Consolidation 

Our  consolidated  financial  statements  include  the  accounts  of  the  Company  and  our  wholly-owned  subsidiaries  and 
subsidiaries  in  which  we  have  a  controlling  financial  interest.  All  significant  intercompany  transactions  have  been 
eliminated. 

Recent Business Developments 

On July 3, 2017, we completed our acquisition of FairPoint Communications, Inc. (“FairPoint”), pursuant to the terms of 
a  definitive  agreement  and  plan  of  merger  (as  amended,  the  “Merger  Agreement”)  and  acquired  all  of  the  issued  and 
outstanding shares of FairPoint in exchange for shares of our common stock (the “Merger”).  As a result of the Merger, 
FairPoint became a wholly owned subsidiary of the Company.  The financial results for FairPoint have been included in 
our consolidated financial statements as of the acquisition date.  For a more complete discussion of the transaction, refer 
to Note 4. 

Cash and Cash Equivalents 

We consider all highly liquid investments with an original maturity of three months or less to be cash equivalents.  Our 
cash equivalents consist primarily of money market funds.  The carrying amounts of our cash equivalents  approximate 
their fair values. 

Accounts Receivable and Allowance for Doubtful Accounts 

Accounts receivable consists primarily of amounts due to the Company from normal business activities.  We maintain an 
allowance  for  doubtful  accounts  for  estimated  losses  that  result  from  the  inability  of  our  customers  to  make  required 
payments.  The allowance for doubtful accounts is maintained based on customer payment levels, historical experience 
and  management’s  views  on  trends  in  the  overall  receivable  agings.    In  addition,  for  larger  accounts,  we  perform 
analyses  of  risks  on  a  customer-specific  basis.    We  perform  ongoing  credit  evaluations  of  our  customers’  financial 
condition and management believes that an adequate allowance for doubtful accounts has been provided.  Uncollectible 

F-7 

 
 
 
   
 
 
 
 
 
 
 
 
 
 
accounts  are  removed  from  accounts  receivable  and  are  charged  against  the  allowance  for  doubtful  accounts  when 
internal collection efforts have been unsuccessful.  The following table summarizes the activity in allowance for doubtful 
accounts for the years ended December 31, 2019, 2018 and 2017: 

(In thousands) 
Balance at beginning of year 
Provision charged to expense 
Write-offs, less recoveries 
Acquired allowance for doubtful accounts 
Balance at end of year 

Investments 

2019 

      2017 

Year Ended December 31,  
2018 
  $  4,421    $  6,667    $  2,813   
   7,072   
   8,793   
  (6,516)  
  (11,039)  
  3,298   
 —  
  $  4,549    $  4,421    $  6,667  

   9,347   
   (9,219)  
 —  

Our investments are primarily accounted for under either the equity method or at cost.  If we have the ability to exercise 
significant influence over the operations and financial policies of an affiliated company, the investment in the affiliated 
company  is  accounted  for  using  the  equity  method.    If  we  do  not  have  control  and  also  cannot  exercise  significant 
influence, we account for these investments at our initial cost less impairment because fair value is not readily available 
for these investments. 

We review our investment portfolio periodically to determine whether there are identified events or circumstances that 
would indicate there is a decline in the fair value that is considered to be other than temporary.  If we believe the decline 
is  other  than  temporary,  we  evaluate  the  financial  performance  of  the  business  and  compare  the  carrying  value  of  the 
investment to quoted market prices (if available) or the fair value of similar investments.  If an investment is deemed to 
have  experienced  an  impairment  that  is  considered  other-than  temporary,  the  carrying  amount  of  the  investment  is 
reduced  to  its  quoted  or  estimated  fair  value,  as  applicable,  and  an  impairment  loss  is  recognized  in  other  income 
(expense). 

Fair Value of Financial Instruments 

We account for certain assets and liabilities at fair value.  Fair value is an exit price, representing the amount that would 
be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants.  As such, 
fair  value  is  a  market-based  measurement  that  should  be  determined  based  on  assumptions  that  market  participants 
would  use  in  pricing  an  asset  or  a  liability.    A  financial  asset  or  liability’s  classification  within  a  three-tiered  value 
hierarchy is determined based on the lowest level input that is significant to the fair value measurement. The hierarchy 
prioritizes the inputs to valuation techniques into three broad levels in order to maximize the use of observable inputs 
and minimize the use of unobservable inputs.  The levels of the fair value hierarchy are as follows: 

Level 1  –  Observable  inputs  that  reflect  quoted  prices  (unadjusted)  for  identical  assets  or  liabilities  in  active 

markets. 

Level 2  –  Inputs  that  reflect  quoted  prices  in  active  markets  for  similar  assets  or  liabilities,  quoted  prices  for 
identical or similar assets or liabilities in inactive markets and inputs other than quoted prices that are 
directly or indirectly observable in the marketplace. 

Level 3 – Unobservable inputs which are supported by little or no market activity. 

Property, Plant and Equipment 

Property, plant and equipment are recorded at cost.  We capitalize additions and substantial improvements and expense 
repairs and maintenance costs as incurred. 

We capitalize the cost of internal-use network and non-network software which has a useful life in excess of one year. 
Subsequent additions, modifications or upgrades to internal-use network and non-network software are capitalized only 
to  the  extent  that  they  allow  the  software  to  perform  a  task  it  previously  did  not  perform.  Software  maintenance  and 
training  costs  are  expensed  in  the  period  in  which  they  are  incurred.  Also,  we  capitalize  interest  associated  with  the 
development of internal-use network and non-network software. 

F-8 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Property, plant and equipment consisted of the following as of December 31, 2019 and 2018: 

(In thousands) 
Land and buildings 
Central office switching and transmission 
Outside plant cable, wire and fiber facilities 
Furniture, fixtures and equipment 
Assets under finance leases 
Total plant in service 
Less: accumulated depreciation and amortization 
Plant in service 
Construction in progress 
Construction inventory 
Totals 

2019 

     December 31,       December 31,        Estimated  
  Useful Lives 

2018 
  $  270,443   $  257,208    18  - 40 years  
   1,234,687    3  - 25 years  
   1,934,185    3  - 50 years  
285,102    3  - 15 years  
63,016    1  - 20 years  

   1,363,533  
   2,002,264  
287,711  
51,324  
   3,975,275  
  (2,228,481)  
   1,746,794  
59,624  
29,460  

   3,774,198  
  (1,953,813)  
   1,820,385  
68,325  
38,416  
  $  1,835,878   $  1,927,126  

Construction inventory,  which is  stated at  weighted average cost, consists primarily of network construction  materials 
and supplies that when issued are predominately capitalized as part of new customer installations and the construction of 
the network. 

We record depreciation using the straight-line method over estimated useful lives using either the group or unit method.  
The  useful  lives  are  estimated  at  the  time  the  assets  are  acquired  and  are  based  on  historical  experience  with  similar 
assets,  anticipated  technological  changes  and  the  expected  impact  of  our  strategic  operating  plan  on  our  network 
infrastructure.    In  addition,  the  ranges  of  estimated  useful  lives  presented  above  are  impacted  by  the  accounting  for 
business  combinations  as  the  lives  assigned  to  these  acquired  assets  are  generally  much  shorter  than  that  of  a  newly 
acquired  asset.    The  group  method  is  used  for  depreciable  assets  dedicated  to  providing  regulated  telecommunication 
services, including the majority of the network, outside plant facilities and certain support assets.  A depreciation rate for 
each asset group is developed based on the average useful life of the group.  The group method requires periodic revision 
of depreciation rates.  When an individual asset is sold or retired, the difference between the proceeds, if any, and the 
cost of the asset is charged or credited to accumulated depreciation, without recognition of a gain or loss. 

The unit method is primarily used for buildings, furniture, fixtures and other support assets. Each asset is depreciated on 
the straight-line basis over its estimated useful life.  When an individual asset is sold or retired, the cost basis of the asset 
and related accumulated depreciation are removed from the accounts and any associated gain or loss is recognized. 

Depreciation and amortization expense related to property, plant and equipment was $315.0 million, $366.3 million and 
$263.8  million  in  2019,  2018  and  2017,  respectively.    Amortization  of  assets  under  capital  leases  is  included  in  the 
depreciation and amortization expense in the consolidated statements of operations. 

We  evaluate  the  recoverability  of  our  property,  plant  and  equipment  whenever  events  or  substantive  changes  in 
circumstances indicate that the carrying amount of an asset group may not be recoverable.  Recoverability is measured 
by a comparison of the carrying amount of an asset group to estimated undiscounted future cash flows expected to be 
generated  by  the  asset  group.    If  the  total  of  the  expected  future  undiscounted  cash  flows  were  less  than  the  carrying 
amount of the asset group, we would recognize an impairment charge for the difference between the estimated fair value 
and the carrying value of the asset group. 

Intangible Assets 

Indefinite-Lived Intangibles 

Goodwill  and  tradenames  are  evaluated  for  impairment  annually  or  more  frequently  when  events  or  changes  in 
circumstances indicate that the asset might be impaired.  We evaluate the carrying value of goodwill and tradenames as 
of November 30 of each year. 

Goodwill 

Goodwill  is  the  excess  of  the  acquisition  cost  of  a  business  over  the  fair  value  of  the  identifiable  net  assets  acquired.  
Goodwill is not amortized but instead evaluated annually for impairment.  The evaluation of goodwill may first include a 

F-9 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
 
  
  
 
  
  
 
 
 
 
  
 
 
 
 
  
 
 
 
 
  
 
  
  
 
 
 
  
 
  
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
qualitative assessment to determine whether it is more likely than not that the fair value of the reporting unit is less than 
its carrying amount.  Events and circumstances integrated into the qualitative assessment process include a combination 
of  macroeconomic  conditions  affecting  equity  and  credit  markets,  significant  changes  to  the  cost  structure,  overall 
financial performance and other relevant events affecting the reporting unit.  

For the 2019 assessment, we evaluated the fair value of goodwill compared to the carrying value using the quantitative 
approach.  When we use the quantitative approach to assess the goodwill carrying value and the fair value of our single 
reporting unit, the fair value of our reporting unit is compared to its carrying amount, including goodwill. The estimated 
fair  value  of  the  reporting  unit  is  determined  using  a  combination  of  market-based  approaches  and  a  discounted  cash 
flow  (“DCF”)  model.  The  assumptions  used  in  the  estimate  of  fair  value  are  based  upon  a  combination  of  historical 
results and trends, new industry developments and future cash flow projections, as well as relevant comparable company 
earnings  multiples  for  the  market-based  approaches.    Such  assumptions  are  subject  to  change  as  a  result  of  changing 
economic  and  competitive  conditions.    We  use  a  weighting  of  the  results  derived  from  the  valuation  approaches  to 
estimate the fair value of the reporting unit.  For the 2019 assessment, using the quantitative approach, we concluded that 
the fair value of the reporting unit exceeded the carrying value at November 30, 2019 and that there was no impairment 
of goodwill.   

In measuring the fair value of our single reporting unit as described, we consider the fair value of our reporting unit in 
relation to our overall enterprise value, measured as the publicly traded stock price multiplied by the fully diluted shares 
outstanding plus the fair value of outstanding debt.  Our reporting unit fair value models are consistent with a range in 
value indicated by both the preceding three month average stock price and the stock price on the valuation date, plus an 
estimated acquisition premium which is based on observable transactions of comparable companies, if applicable. 

If the carrying value of the reporting unit exceeds its fair value, a goodwill impairment is recorded for the difference in 
the carrying value and fair value.  We did not recognize any goodwill impairment in 2019, 2018 or 2017 as a result of the 
impairment tests. 

At December 31, 2019 and 2018, the carrying value of goodwill was $1,035.3 million. 

Trade Name 

Our  trade  name  is  the  federally  registered  mark  CONSOLIDATED,  a  design  of  interlocking  circles,  which  is  used  in 
association  with  our  communication  services. 
leverages  a 
CONSOLIDATED  naming  structure.    All  of  the  Company’s  business  units  and  several  of  our  products  and  services 
incorporate the CONSOLIDATED name.  Trade names with indefinite useful lives are not amortized but are tested for 
impairment at least annually.  If facts and circumstances change relating to a trade name’s continued use in the branding 
of  our  products  and  services,  it  may  be  treated  as  a  finite-lived  asset  and  begin  to  be  amortized  over  its  estimated 
remaining  life.    The  carrying  value  of  our  trade  names,  excluding  any  finite  lived  trade  names,  was  $10.6  million  at 
December 31, 2019 and 2018.   

  The  Company’s  corporate  branding  strategy 

For the 2019 assessment, we used the quantitative approach to evaluate the fair value compared to the carrying value of 
the trade name.  Based on our assessment, we concluded that the fair value of the trade names continued to exceed the 
carrying value.  When we use the quantitative approach to estimate the fair value of our trade names, we use DCFs based 
on  a  relief  from  royalty  method.    If  the  fair  value  of  our  trade  names  was  less  than  the  carrying  amount,  we  would 
recognize an impairment charge for the difference between the estimated fair value and the carrying value of the assets.  
We  perform  our  impairment  testing  of  our  trade  names  as  single  units  of  accounting  based  on  their  use  in  our  single 
reporting unit. 

Finite-Lived Intangible Assets 

Finite-lived  intangible  assets  subject  to  amortization  consist  primarily  of  our  customer  lists  of  an  established  base  of 
customers  that  subscribe  to  our  services,  trade  names  of  acquired  companies  and  other  intangible  assets.    Finite-lived 
intangible assets are amortized using an accelerated amortization method or on a straight-line basis over their estimated 
useful lives.  We evaluate the potential impairment of finite-lived intangible assets when impairment indicators exist.  If 
the carrying value is no longer recoverable based upon the undiscounted future cash flows of the asset, an impairment 
equal to the difference between the carrying amount and the fair value of the asset is recognized.  We did not recognize 
any intangible impairment charges in the years ended December 31, 2019, 2018 or 2017. 

F-10 

 
 
 
 
 
 
 
 
 
The components of finite-lived intangible assets are as follows: 

December 31, 2019 

December 31, 2018 

(In thousands) 

Useful Lives 

      Gross Carrying        Accumulated        Gross Carrying        Accumulated    
      Amortization    

      Amortization       

Amount 

Amount 

Customer relationships 
Trade names 
Other intangible assets 
Total 

3   -  13 years 
1   -   2 years 
    5 years 

  $ 

  $ 

 321,333   $ 
 —  
 —  
 321,333   $ 

 (157,264)   $ 
 —  
 —  
 (157,264)   $ 

 516,561   $ 
 2,290  
 5,600  
 524,451   $ 

 (287,602)  
 (2,290)  
 (4,674)  
 (294,566)  

Amortization expense related to the finite-lived intangible assets for the years ended December 31, 2019, 2018 and 2017 
was $66.2 million, $66.3 million and $28.0 million, respectively.  Expected future amortization expense of finite-lived 
intangible assets is as follows: 

(In thousands) 
2020 
2021 
2022 
2023 
2024 
Thereafter 

Total 

  $   50,652  
 39,479  
 30,850  
 23,963  
 10,617  
 8,508  
  $  164,069  

Derivative Financial Instruments 

We use derivative financial instruments to manage our exposure to the risks associated with fluctuations in interest rates. 
Our  interest  rate  swap  agreements  effectively  convert  a  portion  of  our  floating-rate  debt  to  a  fixed-rate  basis,  thereby 
reducing the impact of interest rate changes on future cash interest payments.  At the inception of a hedge transaction, we 
formally document the relationship between the hedging instruments including our objective and strategy for establishing 
the hedge.  In addition, the effectiveness of the derivative instrument is assessed at inception and on an ongoing basis 
throughout the hedging period.  Counterparties to derivative instruments expose us to credit-related losses in the event of 
nonperformance.    We  execute  agreements  only  with  financial  institutions  we  believe  to  be  creditworthy  and  regularly 
assess  the  credit  worthiness  of  each  of  the  counterparties.    We  do  not  use  derivative  instruments  for  trading  or 
speculative purposes. 

Derivative financial instruments are recorded at fair value in our consolidated balance sheets.  Fair value is determined 
based  on  projected  interest  rate  yield  curves  and  an  estimate  of  our  nonperformance  risk  or  our  counterparty’s 
nonperformance credit risk, as applicable.  We do not anticipate any nonperformance by any counterparty. 

For derivative instruments designated as a cash flow hedge, the change in the fair value is recognized as a component of 
accumulated  other  comprehensive  income  (loss)  (“AOCI”)  and  is  recognized  as  an  adjustment  to  earnings  over  the 
period in which the hedged item impacts earnings.  When an interest rate swap agreement terminates, any resulting gain 
or loss is recognized over the shorter of the remaining original term of the hedging instrument or the remaining life of the 
underlying debt obligation.  If a derivative instrument is de-designated, the remaining gain or loss in AOCI on the date of 
de-designation  is  amortized  to  earnings  over  the  remaining  term  of  the  hedging  instrument.  For  derivative  financial 
instruments that are not designated as a hedge, including those that have been de-designated, changes in fair value are 
recognized on a current basis in earnings.  Cash flows from hedging activities are classified under the same category as 
the cash flows from the hedged items in our consolidated statement of cash flows.  See Note 8 for further discussion of 
our derivative financial instruments. 

Share-based Compensation 

We recognize share-based compensation expense for all restricted stock awards (“RSAs”) and performance share awards 
(“PSAs”) (collectively, “stock awards”) based on the estimated fair value of the stock awards on the date of grant.  We 
recognize the expense associated with RSAs and PSAs on a straight-line basis over the requisite service period, which 

F-11 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
 
 
 
     
     
     
 
 
   
  
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
  
  
  
  
  
 
  
  
  
  
 
     
 
 
 
 
 
 
 
 
       
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
generally ranges  from immediate vesting to a  four-year  vesting period, and account for  forfeitures as they occur.  See 
Note 10 for additional information regarding share-based compensation. 

Pension Plan and Other Post-Retirement Benefits 

We  maintain  noncontributory  defined  benefit  pension  plans  and  provide  certain  post-retirement  health  care  and  life 
insurance  benefits  to  certain  eligible  employees.    We  also  maintain  two  unfunded  supplemental  retirement  plans  to 
provide  incremental  pension  payments  to  certain  former  employees.  See  Note  11  for  a  more  detailed  discussion 
regarding our pension and other post-retirement benefits. 

We  recognize  pension  and  post-retirement  benefits  expense  during  the  current  period  in  the  consolidated  statement  of 
operations using certain assumptions, including the expected long-term rate of return on plan assets, interest cost implied 
by  the  discount  rate,  expected  health  care  cost  trend  rate  and  the  amortization  of  unrecognized  gains  and  losses.    We 
determine expected long-term rate of return on plan assets by considering historical investment performance, plan asset 
allocation  strategies  and  return  forecasts  for  each  asset  class  and  input  from  its  advisors.  Projected  returns  by  such 
advisors  were  based  on  broad  equity  and  fixed  income  indices.  The  expected  long-term  rate  of  return  is  reviewed 
annually  in  conjunction  with  other  plan  assumptions  and  revised,  if  considered  necessary,  to  reflect  changes  in  the 
financial markets and the investment strategy.  Our plan assets are valued at fair value as of the measurement date.  

Our discount rate assumption is determined annually to reflect the rate at which the benefits could be effectively settled 
and approximate  the timing of expected  future  payments based on current  market determined interest rates  for similar 
obligations. We use bond matching model BOND:Link comprising of high quality corporate bonds to match cash flows 
to the expected benefit payments.  

We recognize the overfunded or underfunded status of our defined benefit pension and post-retirement plans as either an 
asset or liability in the consolidated balance sheet.  Actuarial gains and losses that arise during the year are recognized as 
a  component  of  comprehensive  income  (loss),  net  of  applicable  income  taxes,  and  included  in  accumulated  other 
comprehensive income (loss). These gains and losses are amortized over future years as a component of the net periodic 
benefit cost when the net gains and losses exceed 10% of the greater of the market-related value of the plan assets or the 
projected  benefit  obligation  at  the  beginning  of  the  year.    The  amount  in  excess  of  the  corridor  is  amortized  over  the 
average remaining service period of participating employees expected to receive benefits under the plans. 

Income Taxes 

Our estimates of income taxes and the significant items resulting in the recognition of deferred tax assets and liabilities 
are disclosed in Note 12 and reflect our assessment of future tax consequences of transactions that have been reflected in 
our  financial  statements  or  tax  returns  for  each  taxing  jurisdiction  in  which  we  operate.    We  base  our  provision  for 
income taxes on our current period income, changes in our deferred income tax assets and liabilities, income tax rates, 
changes in estimates of our uncertain tax positions and tax planning opportunities available in the jurisdictions in which 
we operate.  We recognize deferred tax assets and liabilities when there are temporary differences between the financial 
reporting basis and tax basis of our assets and liabilities and for the expected benefits of using net operating loss and tax 
credit loss carryforwards.  We establish valuation allowances when necessary to reduce the carrying amount of deferred 
income tax assets to the amounts that we believe are more likely than not to be realized.  We evaluate the need to retain 
all or a portion of the valuation allowance on our deferred tax assets.  When a change in the tax rate or tax law has an 
impact  on  deferred  taxes,  we  apply  the  change  when  the  tax  law  change  is  enacted,  based  on  the  years  in  which  the 
temporary differences are expected to reverse.  As we operate in more than one state, changes in our state apportionment 
factors, based on operating results, may affect our future effective tax rates and the value of our deferred tax assets and 
liabilities.  We record a change in tax rates in our consolidated financial statements in the period of enactment. 

Income tax consequences that arise in connection with a business combination include identifying the tax basis of assets 
and  liabilities  acquired  and  any  contingencies  associated  with  uncertain  tax  positions  assumed  or  resulting  from  the 
business  combination.    Deferred  tax  assets  and  liabilities  related  to  temporary  differences  of  an  acquired  entity  are 
recorded as of the date of the business combination and are based on our estimate of the appropriate tax basis that will be 
accepted by the various taxing authorities. 

We record unrecognized tax  benefits as liabilities in accordance  with  Accounting Standard Codification (“ASC”) 740, 
Income  Taxes,  and  adjust  these  liabilities  in  the  appropriate  period  when  our  judgment  changes  as  a  result  of  the 

F-12 

 
 
 
 
 
 
 
 
 
evaluation  of  new  information.  In  certain  instances,  the  ultimate  resolution  may  result  in  a  payment  that  is  materially 
different  from  our  current  estimate  of  the  unrecognized  tax  benefit  liabilities.  These  differences  will  be  reflected  as 
increases or decreases to income tax expense in the period in which new information is available. We classify interest 
and  penalties,  if  any,  associated  with  our  uncertain  tax  positions  as  a  component  of  interest  expense  and  general  and 
administrative expense, respectively.  See Note 12 for further discussion on income taxes. 

Revenue Recognition 

Revenue is recognized when or as performance obligations are satisfied by transferring control of the good or service to 
the customer. 

Services  

Services  revenues,  with  the  exception  of  usage-based  revenues,  are  generally  billed  in  advance  and  recognized  in 
subsequent periods when or as services are transferred to the customer.  

We offer bundled service packages that consists of high-speed Internet, video and voice services including local and long 
distance  calling,  voicemail  and  calling  features.  Each  service  is  considered  distinct  and  therefore  accounted  for  as  a 
separate performance obligation.  Service revenue is recognized over time, consistent with the transfer of service, as the 
customer simultaneously receives and consumes the benefits provided by the Company’s performance as the Company 
performs.  

Usage-based services, such as per-minute long-distance service and access charges billed to other telephone carriers for 
originating and terminating long-distance calls in our network, are billed in arrears.  We recognize revenue from these 
services when or as services are transferred to the customer.   

Revenue related to nonrefundable upfront fees, such as service activation and set-up fees are deferred and amortized over 
the expected customer life.  

Equipment  

Equipment  revenue  is  generated  from  the  sale  of  voice  and  data  communications  equipment  as  well  as  design, 
configuration,  installation  and  professional  support  services  related  to  such  equipment.  Equipment  revenue  generated 
from  telecommunications  systems  and  structured  cabling  projects  is  recognized  when  or  as  the  project  is 
completed.  Maintenance services are provided on both a contract and time and material basis and are recognized when 
or as services are transferred.  

Subsidies and Surcharges  

Subsidies consist of both federal and state subsidies, which are designed to promote widely available, quality telephone 
service at affordable prices in rural areas.  These revenues are calculated by the administering government agency based 
on information we provide.  There is a reasonable possibility that out-of-period subsidy adjustments may be recorded in 
the future, but they are expected to be immaterial to our results of operations, financial position and cash flows.  

We  recognize  Federal  Universal  Service  contributions  on  a  gross  basis.  We  account  for  all  other  taxes  collected  from 
customers and remitted to the respective government agencies on a net basis. 

Advertising Costs 

Advertising costs are expensed as incurred.  Advertising expense was $11.5 million, $11.4 million and $10.9 million in 
2019, 2018 and 2017, respectively. 

F-13 

 
 
 
   
   
   
   
   
   
   
   
 
 
 
 
Statement of Cash Flows Information 

During 2019, 2018 and 2017, we made payments for interest and income taxes as follows: 

(In thousands) 
Interest, net of amounts capitalized ($3,737, $5,659 and $1,246 in 

2019 

2018 

2017 

2019, 2018 and 2017, respectively) 

Income taxes (received) paid, net 

  $ 129,508    $ 122,422    $ 106,499   
953   
  $ 

(8,374)   $  (9,060)   $ 

In 2019, 2018 and 2017, we acquired equipment of $6.2 million, $19.2 million and $12.8 million, respectively, through 
finance or capital lease agreements. 

In  2017,  we  issued  20.1  million  shares  of  the  Company’s  common  stock  with  a  market  value  of  $431.0  million  in 
connection with the acquisition of FairPoint as described in Note 4. 

Noncontrolling Interest 

We  have  a  majority-owned  subsidiary,  East  Texas  Fiber  Line  Incorporated  (“ETFL”), which  is  a  joint  venture  owned 
63% by the Company and 37% by Eastex Telecom Investments, LLC.  ETFL provides connectivity over a fiber optic 
transport network to certain customers residing in Texas. 

Recent Accounting Pronouncements 

Effective January 1, 2019, we adopted Accounting Standards Update (“ASU”) No. 2016-02 (“ASU 2016-02” or “ASC 
842”),  Leases  using  the  optional  transitional  method.    ASU  2016-02  establishes  a  new  accounting  model  for  leases, 
which requires lessees to recognize right-of-use assets and lease liabilities on the balance sheet but lease expense will be 
recognized  on  the  income  statement  in  a  manner  similar  to  previous  requirements.    Under  the  optional  transitional 
method,  the  new  standard  is  applied  using  the  modified  retrospective  approach  on  the  date  of  adoption.    Prior  years 
presented  have  not  been  adjusted  for  ASU  2016-02  and  continue  to  be  reported  in  accordance  with  our  historical 
accounting policy. 

As part of the adoption, we elected the package of practical expedients permitted under the new lease standard, which 
among  other  things,  allows  us  to  carry  forward  the  historical  lease  classification.    As  a  result,  there  was  no  impact  to 
opening retained earnings.  We elected the practical expedient to combine lease and non-lease components, as well as the 
practical  expedient  related  to  land  easements,  which  allows  us  to  carry  forward  our  accounting  treatment  for  land 
easements in existing agreements.  We also made an accounting policy election to not recognize right-of-use assets and 
lease liabilities on the balance sheet for leases with a term of 12 months or less and will recognize lease payments as an 
expense on a straight-line basis over the lease term. 

The  adoption  of  the  new  lease  standard  resulted  in  the  recognition  of  right-of-use  assets  and  lease  liabilities  of 
approximately $30.9 million for historical operating leases, while our accounting for historical finance leases remained 
substantially  unchanged.    The  adoption  of  the  new  lease  standard  did  not  have  a  material  impact  on  our  consolidated 
statements  of  operations,  consolidated  statements  of  cash  flows  or  our  debt-covenant  compliance  under  our  current 
agreements.  For additional information on leases and the impact of the new lease standard, refer to Note 9. 

Effective January 1, 2019, we adopted ASU No. 2018-07 (“ASU 2018-07”), Improvements to Nonemployee Share-Based 
Payment Accounting.  ASU 2018-07 expands the scope of Topic 718, Compensation – Stock Compensation, to include 
share-based payment transactions for acquiring goods and services from nonemployees to align the accounting guidance 
for  both  employee  and  nonemployee  share-based  transactions.    The  adoption  of  this  guidance  did  not  have  a  material 
impact on our consolidated financial statements and related disclosures. 

Effective January 1, 2019, we adopted ASU No. 2018-02 (“ASU 2018-02”), Reclassification of Certain Tax Effects from 
Accumulated  Other  Comprehensive  Income.    ASU  2018-02  provides  an  option  to  allow  reclassification  from 
accumulated other comprehensive income (loss) to retained earnings for stranded tax effects resulting from the Tax Cuts 
and Jobs Act of 2017.  Tax effects in accumulated other comprehensive income (loss) are established at the currently 
enacted  tax  rate  and  reclassified  to  earnings  in  the  same  period  in  which  the  related  pre-tax  items  included  in 
accumulated other comprehensive income (loss) are recognized.  The adoption of this guidance did not have any impact 

F-14 

 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
 
 
 
 
 
 
 
 
 
 
on  our  consolidated  financial  statements  and  related  disclosures  as  we  did  not  make  the  optional  election  for 
reclassification of stranded tax effects from accumulated other comprehensive income (loss) to retained earnings. 

Effective January 1, 2019, we adopted ASU No. 2017-12 (“ASU 2017-12”), Targeted Improvements to Accounting for 
Hedging Activities.  ASU 2017-12 amends current  guidance  on accounting  for hedges  mainly to align  more closely  an 
entity’s  risk  management  activities  and  financial  reporting  relationships  through  changes  to  both  the  designation  and 
measurement  guidance  for  qualifying  hedging  relationships  and  the  presentation  of  hedge  results.  In  addition, 
amendments  in  ASU  2017-12  simplify  the  application  of  hedge  accounting  by  allowing  more  time  to  prepare  hedge 
documentation and allowing effectiveness assessments to be performed on a qualitative basis after hedge inception. ASU 
2017-12  was  adopted  using  the  modified  retrospective  transition  approach,  except  for  the  amended  presentation  and 
disclosure  requirements,  which  were  applied  prospectively.    Upon  adoption  of  ASU  2017-12,  we  recognized  a 
cumulative  adjustment  of  $0.6  million,  net  of  tax,  from  accumulated  other  comprehensive  income  (loss)  to  opening 
retained earnings.  The adoption of this guidance did not have a material impact on our consolidated financial statements 
and related disclosures. 

In November 2019, the Financial Accounting Standards Board (“FASB”) issued  ASU No. 2019-12 (“ASU 2019-12”), 
Income Taxes.  ASU 2019-12 simplifies the accounting for income taxes by eliminating certain exceptions and adding 
certain  requirements  to  the  general  framework  in  ASC  740,  Income  Taxes.  The  new  guidance  is  effective  for  annual 
periods beginning after December 15, 2020 with early adoption permitted. We are currently evaluating the impact this 
update will have on our consolidated financial statements and related disclosures. 

In  August  2018,  the  FASB  issued  ASU  No.  2018-15  (“ASU  2018-15”),  Customer’s  Accounting  for  Implementation 
Costs  Incurred  in  a  Cloud  Computing  Arrangement  That  is  a  Service  Contract.  ASU  2018-15  provides  guidance  on 
accounting for costs of implementation activities in a cloud computing arrangement that is a service contract. The new 
guidance  should  be  applied  either  retrospectively  or  prospectively  and  is  effective  for  annual  and  interim  periods 
beginning after  December 15, 2019 with early adoption permitted. We are currently evaluating the impact this  update 
will have on our consolidated financial statements and related disclosures. 

In  August  2018,  the  FASB  issued  ASU  No.  2018-14  (“ASU  2018-14”),  Disclosure  Framework  –  Changes  to  the 
Disclosure Requirements for Defined Benefit Plans. ASU 2018-14 modifies disclosure requirements for defined benefit 
pension and other postretirement plans by removing disclosures that no longer are considered cost beneficial, clarifying 
the specific requirement of disclosures and adding disclosure requirements identified as relevant. The new guidance is 
effective retrospectively  for annual periods beginning after December 15, 2020  with early adoption permitted. We are 
currently evaluating the impact this update will have on our consolidated financial statements and related disclosures. 

In  June  2016,  the  FASB  issued  ASU  No.  2016-13  (“ASU  2016-13”),  Measurement  of  Credit  Losses  on  Financial 
Instruments.  ASU  2016-13  establishes  the  new  “current  expected  credit  loss”  model  for  measuring  and  recognizing 
credit losses on financial assets based on relevant information about past events, including historical experience, current 
conditions and reasonable and supportable forecasts. The new guidance is effective on a modified retrospective basis for 
annual and interim periods beginning after December 15, 2019. We plan to adopt the new guidance on January 1, 2020 
using the modified retrospective method. While we are continuing to assess the impact of the new guidance, we currently 
do not anticipate  that the adoption  will result in a  material impact to our consolidated financial statements and related 
disclosures.  

2.  REVENUE 

Nature of Contracts with Customers 

Our  revenue  contracts  with  customers  may  include  a  promise  or  promises  to  deliver  goods  such  as  equipment  and/or 
services such as broadband, video or voice services.  Promised goods and services are considered distinct as the customer 
can benefit from the goods or services either on their own or together with other resources that are readily available to 
the  customer  and  the  Company’s  promise  to  transfer  a  good  or  service  to  the  customer  is  separately  identifiable  from 
 The  Company  accounts  for  goods  and  services  as  separate  performance 
other  promises  in  the  contract. 
obligations.  Each service is considered a single performance obligation as it is providing a series of distinct services that 
are substantially the same and have the same pattern of transfer.  

F-15 

 
 
 
 
 
  
 
 
 
 
The transaction price is determined at contract inception and reflects the amount of consideration to which we expect to 
be entitled in exchange for transferring a good or service to the customer.  This amount is generally equal to the market 
price  of  the  goods  and/or  services  promised  in  the  contract  and  may  include  promotional  discounts.   The  transaction 
price  excludes  amounts  collected  on  behalf  of  third  parties  such  as  sales  taxes  and  regulatory  fees.   Conversely, 
nonrefundable  upfront  fees,  such  as  service  activation  and  set-up  fees,  are  included  in  the  transaction  price.   In 
determining  the  transaction  price,  we  consider  our  enforceable  rights  and  obligations  within  the  contract.   We  do  not 
consider the possibility of a contract being cancelled, renewed or modified. 

The  transaction  price  is  allocated  to  each  performance  obligation  based  on  the  standalone  selling  price  of  the  good  or 
service, net of the related discount, as applicable. 

Revenue is recognized when or as performance obligations are satisfied by transferring control of the good or service to 
the customer. 

Disaggregation of Revenue 

The following table  summarizes revenue  from contracts  with customers for the  years ended December 31, 2019, 2018 
and 2017: 

(In thousands) 
Operating Revenues 

Commercial and carrier: 

Data and transport services (includes VoIP) 
Voice services 
Other 

2019 

2018 

2017 

    $ 

 355,325   $ 
 188,322  
 52,894  
 596,541  

 349,413   $ 
 202,875  
 56,395  
   608,683  

 274,221 
 152,632 
 33,908 
   460,761 

Consumer: 

Broadband (VoIP and Data) 
Video services 
Voice services 

   Subsidies 

Network access 

   Other products and services 
Total operating revenues 

Contract Assets and Liabilities 

  $ 

 257,083  
 81,378  
 180,839  
 519,300  
 72,440  
 138,056  
 10,205  

   183,634 
 91,406 
   137,696 
   412,736 
 62,272 
   110,196 
 13,609 
 1,336,542   $  1,399,074   $  1,059,574 

   253,119  
 88,338  
   202,032  
   543,489  
 83,371  
   152,582  
 10,949  

The  following  table  provides  information  about  receivables,  contract  assets  and  contract  liabilities  from  our  revenue 
contracts with customers: 

Year Ended December 31, 

(In thousands) 
Accounts receivable, net 
Contract assets 
Contract liabilities 

  $ 

2018 

2019 
 120,016   $   133,136 
 12,128 
 52,966 

 18,804  
 50,974  

Contract assets include costs that are incremental to the acquisition of a contract.  Incremental costs are those that result 
directly from obtaining a contract or costs that would not have been incurred if the contract had not been obtained, which 
primarily  relate  to  sales  commissions.   These  costs  are  deferred  and  amortized  over  the  expected  customer  life.   We 
determined that the expected customer life is the expected period of benefit as the commission on the renewal contract is 
not commensurate with the commission on the initial contract.  During the years ended December 31, 2019 and 2018, the 
Company  recognized  expense  of  $6.3  million  and  $2.9  million,  respectively,  related  to  deferred  contract  acquisition 
costs. 

Contract  liabilities  include  deferred  revenues  related  to  advanced  payments  for  services  and  nonrefundable,  upfront 
service activation and set-up fees, which under the new standard are generally deferred and amortized over the expected 

F-16 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
     
     
 
   
  
 
  
 
 
 
 
  
  
  
  
  
 
   
  
  
  
   
 
 
 
 
 
 
 
   
 
  
 
  
 
 
   
 
   
 
 
 
   
 
 
 
 
 
   
 
 
 
   
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
     
 
     
 
 
 
  
  
 
 
  
  
 
 
customer life as the option to renew without paying an upfront fee provides the customer with a material right.  During 
the  years  ended  December  31,  2019  and  2018,  the  Company  deferred  and  recognized  revenues  of  $397.5  million  and 
$354.2 million, respectively. 

A  receivable  is  recognized  in  the  period  the  Company  provides  goods  or  services  when  the  Company’s  right  to 
consideration is unconditional.  Payment terms on invoiced amounts are generally 30 to 60 days. 

Performance Obligations 

ASC  606,  Revenue  from  Contracts  with  Customers  (“ASC  606”),  requires  that  the  Company  disclose  the  aggregate 
amount  of  the  transaction  price  that  is  allocated  to  remaining  performance  obligations  that  are  unsatisfied  as  of 
December 31, 2019.  The guidance provides certain practical expedients that limit this requirement.  The service revenue 
contracts of the Company meet the following practical expedients provided by ASC 606: 

1.  The performance obligation is part of a contract that has an original expected duration of one year or less.  
2.  Revenue  is  recognized  from  the  satisfaction  of  the  performance  obligations  in  the  amount  billable  to  the 

customer in accordance with ASC 606-10-55-18. 

The Company has elected these practical expedients.  Performance obligations related to our service revenue contracts 
are generally satisfied over time.  For services transferred over time, revenue is recognized based on amounts invoiced to 
the customer as the Company has concluded that the invoice amount directly corresponds with the value of services 
provided to the customer.  Management considers this a faithful depiction of the transfer of control as services are 
substantially the same and have the same pattern of transfer over the life of the contract.  As such, revenue related to 
unsatisfied performance obligations that will be billed in future periods has not been disclosed. 

3.  EARNINGS PER SHARE 

Basic  and  diluted  earnings  (loss)  per  common  share  (“EPS”)  are  computed  using  the  two-class  method,  which  is  an 
earnings allocation method that determines EPS for each class of common stock and participating securities considering 
dividends declared and participation rights in undistributed earnings.  Certain of the Company’s restricted stock awards 
are  considered  participating  securities  because  holders  are  entitled  to  receive  non-forfeitable  dividends,  if  declared, 
during the vesting term. 

The potentially dilutive impact of the Company’s restricted stock awards is determined using the treasury stock method.  
Under  the  treasury  stock  method,  if  the  average  market  price  during  the  period  exceeds  the  exercise  price,  these 
instruments are treated as if they had been exercised with the proceeds of exercise used to repurchase common stock at 
the average market price during the period.  Any incremental difference between the assumed number  of shares issued 
and repurchased is included in the diluted share computation.  

Diluted EPS includes securities that could potentially dilute basic EPS during a reporting period.  Dilutive securities are 
not included in the computation of loss per share when a company reports a net loss from continuing operations as the 
impact would be anti-dilutive. 

F-17 

 
 
 
 
 
 
 
 
 
   
 
 
The computation of basic and diluted EPS attributable to common shareholders computed using the two-class method is 
as follows: 

(In thousands, except per share amounts) 
Net income (loss) 
Less: net income attributable to noncontrolling interest 
Income (loss) attributable to common shareholders before allocation of 
earnings to participating securities 
Less: earnings allocated to participating securities 
Net income (loss) attributable to common shareholders, after earnings allocated 
to participating securities 

2019 

2018 
  $  (19,931)   $  (50,571)   $  65,299  
 354  

 452  

 263  

2017 

     (20,383)  
 462  

   (50,834)  
 810  

   64,945  
 362  

  $  (20,845)   $  (51,644)   $  64,583  

Weighted-average number of common shares outstanding 

      70,837  

    70,613  

   60,373  

Net income (loss) per common share attributable to common shareholders - 
basic and diluted 

  $ 

 (0.29)   $ 

 (0.73)   $ 

 1.07  

Diluted EPS attributable to common shareholders for the years ended December 31, 2019, 2018 and 2017 excludes  1.1 
million, 0.5 million and 0.3 million potential common shares, respectively, that could be issued under our share-based 
compensation plan, because the inclusion of the potential common shares would have an antidilutive effect. 

4.  ACQUISITIONS AND DIVESTITURES 

Acquisitions  

FairPoint Communications, Inc. 

On July 3, 2017, we completed the Merger with FairPoint and acquired all the issued and outstanding shares of FairPoint 
in exchange for shares of our common stock.  As a result, FairPoint became a wholly-owned subsidiary of the Company.  
FairPoint  is  an  advanced  communications  provider  to  business,  wholesale  and  residential  customers  within  its  service 
territory.    FairPoint  owns  and  operates  a  robust  fiber-based  network  with  more  than  22,000  route  miles  of  fiber, 
including 17,000 route miles of fiber in northern New England.  The acquisition reflects our strategy to diversify revenue 
and cash flows amongst multiple products and to expand our network to new markets. 

The results of operations of FairPoint have been reported in our consolidated financial statements as of the effective date 
of the acquisition.  For the year ended December 31, 2017, FairPoint contributed operating revenues of  $389.5 million 
and net income of $22.7 million, which included $12.3 million in acquisition related costs.   

Unaudited Pro Forma Results 

The  following  unaudited  pro  forma  information  presents  our  results  of  operations  as  if  the  acquisition  of  FairPoint 
occurred  on  January 1,  2016.    The  adjustments  to  arrive  at  the  pro  forma  information  below  included  adjustments  for 
depreciation  and  amortization  on  the  acquired  tangible  and  intangible  assets  acquired,  interest  expense  on  the  debt 
incurred to finance the acquisition and to repay certain existing indebtedness of FairPoint, and the exclusion of certain 
acquisition related costs.  Shares used to calculate the basic and diluted earnings per share were adjusted to reflect the 
additional shares of common stock issued to fund the acquisition. 

(Unaudited; in thousands, except per share amounts) 
Operating revenues 
Income from operations 
Net income 
Less: net income attributable to noncontrolling interest 
Net income attributable to common stockholders 

Net income per common share-basic and diluted 

Year Ended  
December 31,  
2017 

1,460,620 
60,926 
91,131 
354 
90,777 

 1.29 

  $ 
  $ 
  $ 

  $ 

  $ 

F-18 

 
 
 
 
 
 
 
 
 
 
 
 
 
        
     
     
  
 
 
    
  
  
 
 
    
  
  
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
Transaction costs related to the acquisition of FairPoint were $33.0 million during the year ended December 31, 2017, 
which are included in acquisition and other transaction costs in the consolidated statements of operations.  These costs 
are considered to be non-recurring in nature and therefore pro forma adjustments have been made to exclude these costs 
from the pro forma results of operations. 

The pro forma information does not purport to present the actual results that would have resulted if the acquisition had in 
fact  occurred  at  the  beginning  of  the  fiscal  period  presented,  nor  does  the  information  project  results  for  any  future 
period.  The  pro  forma  information  does  not  include  the  impact  of  any  future  cost  savings  or  synergies  that  may  be 
achieved as a result of the acquisition. 

Divestitures 

On July 31, 2018, we completed the sale of all of the issued and outstanding stock of our subsidiaries Peoples Mutual 
Telephone Company and Peoples Mutual Long Distance Company, (collectively, “Peoples”) for total cash proceeds of 
approximately $21.0 million, net of certain contractual and customary working capital adjustments.  Peoples operates as 
a  local  exchange  carrier  in  Virginia  and  provides  telecommunications  services  to  residential  and  business  customers.  
The sale of Peoples has not been reported as discontinued operations in the consolidated statements of operations as the 
annual  revenue  of  these  operations  is  less  than  1%  of  the  consolidated  operating  revenues.    During  the  year  ended 
December 31, 2018, we recognized a loss of  $0.2 million on the sale, net of selling costs, which is included in selling, 
general  and  administrative  expense  in  the  consolidated  statement  of  operations.    We  recognized  a  taxable  gain  on  the 
transaction resulting in income tax expense of $0.8 million during the year ended December 31, 2018.   

5. 

INVESTMENTS 

Our investments are as follows: 

(In thousands) 
Cash surrender value of life insurance policies 
Investments at cost: 

GTE Mobilnet of South Texas Limited Partnership (2.34% interest) 
Pittsburgh SMSA Limited Partnership (3.60% interest) 
CoBank, ACB Stock 
Other 

Equity method investments: 

GTE Mobilnet of Texas RSA #17 Limited Partnership (20.51% interest) 
Pennsylvania RSA 6(I) Limited Partnership (16.67% interest) 
Pennsylvania RSA 6(II) Limited Partnership (23.67% interest) 

Totals 

Investments at Cost  

2019 

2018 

 $ 

 2,474  

$ 

 2,371  

 21,450  
 22,950  
 8,910  
 298  

 20,162  
 7,658  
 28,815  
 112,717  

$ 

 21,450  
 22,950  
 9,051  
 298  

 17,800  
 7,786  
 29,147  
 110,853  

 $ 

We own 2.34% of GTE Mobilnet of South Texas Limited Partnership (the “Mobilnet South Partnership”).  The principal 
activity of the Mobilnet South Partnership is providing cellular service in the Houston, Galveston, and Beaumont, Texas 
metropolitan areas.  We also own 3.60% of Pittsburgh SMSA Limited Partnership (“Pittsburgh SMSA”), which provides 
cellular service in and around the Pittsburgh metropolitan area.  Because of our limited influence over these partnerships, 
we  account  for these investments at our initial cost less any  impairment because  fair value is not readily available  for 
these  investments.  We  did  not  evaluate  any  of  the  investments  for  impairment  as  no  factors  indicating  impairment 
existed during the year. For these investments, we adjust the carrying value for any purchases or sales of our ownership 
interests, if any (there were none during the periods presented).  We record distributions received from these investments 
as investment income in non-operating income (expense).  In 2019, 2018 and 2017, we received cash distributions from 
these partnerships totaling $16.8 million, $17.3 million and $12.8 million, respectively. 

CoBank,  ACB (“CoBank”) is a  cooperative bank owned by  its customers.  Annually, CoBank distributes patronage in 
the form of cash and stock in the cooperative based on the Company’s outstanding loan balance with CoBank, which has 

F-19 

 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
  
 
 
  
 
  
   
  
   
  
   
  
   
  
 
 
  
 
  
   
  
   
  
   
  
 
 
 
traditionally  been  a  significant  lender  in  the  Company’s  credit  facility.    The  investment  in  CoBank  represents  the 
accumulation of the equity patronage paid by CoBank to the Company. 

Equity Method 

We own 20.51% of GTE Mobilnet of Texas RSA #17 Limited Partnership (“RSA #17”), 16.67% of Pennsylvania RSA 
6(I) Limited Partnership (“RSA 6(I)”) and 23.67% of Pennsylvania RSA 6(II) Limited Partnership (“RSA 6(II)”).  RSA 
#17  provides  cellular  service  to  a  limited  rural  area  in  Texas.  RSA  6(I) and  RSA  6(II) provide  cellular  service  in  and 
around  our  Pennsylvania  service  territory.    Because  we  have  significant  influence  over  the  operating  and  financial 
policies of these three entities, we account for the investments using the equity method. In connection with the adoption 
of ASC 606 by our equity method partnerships, the value of our combined partnership interests increased  $1.8 million, 
which is reflected in the cumulative effect adjustment to retained earnings during the year ended December 31, 2018.  In 
2019, 2018 and 2017, we received cash distributions from these partnerships totaling  $19.0 million, $21.8 million and 
$17.2  million,  respectively.    The  carrying  value  of  the  investments  exceeds  the  underlying  equity  in  net  assets  of  the 
partnerships by $32.8 million as of December 31, 2019 and 2018. 

The  combined  results  of  operations  and  financial  position  of  our  three  equity  investments  in  the  cellular  limited 
partnerships are summarized below: 

(In thousands) 
Total revenues 
Income from operations 
Net income before taxes 
Net income 

Current assets 
Non-current assets 
Current liabilities 
Non-current liabilities 
Partnership equity 

6.  FAIR VALUE MEASUREMENTS 

Financial Instruments 

2017 

2019 

2018 
  $  349,640   $  346,251   $  350,611 
    104,973 
    100,571  
      100,182  
    103,497 
 99,408  
 99,146  
    103,497 
 99,408  
 99,146  

 80,655   $ 

 75,040   $ 

  $ 
      156,672  
 33,292  
 92,477  
      111,558  

    103,996  
 24,719  
 51,840  
    102,478  

 78,782 
 95,959 
 22,472 
 51,463 
    100,806 

Our  derivative  instruments  related  to  interest  rate  swap  agreements  are  required  to  be  measured  at  fair  value  on  a 
recurring  basis.    The  fair  values  of  the  interest  rate  swaps  are  determined  using  valuation  models  and  are  categorized 
within Level 2 of the fair value hierarchy as the valuation inputs are based on quoted prices and observable market data 
of similar instruments.  See Note 8 for further discussion regarding our interest rate swap agreements. 

Our interest rate swap agreements measured at fair value on a recurring basis at December 31, 2019 and 2018 were as 
follows: 

As of December 31, 2019 

     Quoted Prices      Significant      

(In thousands) 
Current interest rate swap liabilities 
Long-term interest rate swap liabilities 
Total 

In Active 

  Markets for 
  Identical Assets   
(Level 1) 

Other 

  Significant    
  Observable    Unobservable   

Inputs 
(Level 2) 
 —   $   (2,565)    $ 
 —  
 —   $  (27,525)   $ 

  (24,960)   

Inputs 
(Level 3) 

 —   
 —  
 —  

Total 
  $   (2,565)    $ 
  (24,960)   
  $  (27,525)   $ 

F-20 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
        
     
     
 
 
 
    
  
 
    
  
 
 
 
 
  
 
  
 
 
 
 
  
 
    
  
  
 
    
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
      
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
(In thousands) 
Current interest rate swap assets 
Long-term interest rate swap assets 
Long-term interest rate swap liabilities 
Total 

As of December 31, 2018 

     Quoted Prices      Significant      

In Active 

  Markets for 
  Identical Assets   
(Level 1) 

  Other 
  Significant    
  Observable    Unobservable   

Inputs 
(Level 2) 
 —   $   2,465    $ 
 —  
 —  
 —   $  (2,658)   $ 

 1,524   
   (6,647)   

Inputs 
(Level 3) 

 —  
 —  
 —  
 —  

Total 
  $   2,465    $ 
   1,524   
   (6,647)   
  $  (2,658)   $ 

We have not elected the fair value option for any of our other assets or liabilities.  The carrying value of other financial 
instruments, including cash, accounts receivable, accounts payable and accrued liabilities approximate fair value due to 
their short maturities.  The following table presents the other financial instruments that are not carried at fair value but 
which require fair value disclosure as of December 31, 2019 and 2018. 

(In thousands) 
Long-term debt, excluding finance leases 

      Carrying Value       
  $ 

2,262,111    $ 

Fair Value 

      Carrying Value       

Fair Value 

2,125,497    $ 

2,315,077   $ 

2,155,127  

As of December 31, 2019 

As of December 31, 2018 

Cost & Equity Method Investments 

Our investments at December 31, 2019 and 2018 accounted for at cost and under the equity method consisted primarily 
of  minority  positions  in  various  cellular  telephone  limited  partnerships  and  our  investment  in  CoBank.    It  is 
impracticable to determine fair value of these investments. 

Long-term Debt 

The fair value of our senior notes was based on quoted market prices, and the fair value of borrowings under our credit 
facility was determined using current market rates for similar types of borrowing arrangements.  We have categorized the 
long-term debt as Level 2 within the fair value hierarchy. 

7.  LONG-TERM DEBT 

Long-term debt outstanding, presented net of unamortized discounts, consisted of the following as of December 31, 2019 
and 2018: 

(In thousands) 
Senior secured credit facility: 

Term loans, net of discounts of $5,604 and $6,994 at December 31, 2019 and 
2018, respectively  
Revolving loan 

6.50% Senior notes due 2022, net of discount of $1,998 and $2,991 at December 
31, 2019 and 2018, respectively 

Less: current portion of long-term debt 
Less: deferred debt issuance costs 
Total long-term debt 

Credit Agreement 

2019 

2018 

 $ 

 1,779,109  
 40,000  

$ 

 1,796,068  
 22,000  

 443,002  
 2,262,111  
 (18,350)  
 (8,152)  
 2,235,609  

$ 

 497,009  
 2,315,077  
 (18,350)  
 (11,386)  
 2,285,341  

 $ 

In  October  2016,  the  Company,  through  certain  of  its  wholly  owned  subsidiaries,  entered  into  a  Third  Amended  and 
Restated  Credit  Agreement  with  various  financial  institutions  (as  amended,  the  “Credit  Agreement”).    The  Credit 
Agreement consists of a $110.0 million revolving credit facility, an initial term loan in the aggregate amount of  $900.0 
million  (the  “Initial  Term  Loan”)  and  an  incremental  term  loan  in  the  aggregate  amount  of  $935.0  million  (the 
“Incremental Term Loan”), collectively (the “Term Loans”).  The Credit Agreement also includes an incremental loan 
facility which provides the ability to borrow, subject to certain terms and conditions, incremental loans in an aggregate 
amount of up to the greater of (a) $300.0 million and (b) an amount which would cause its senior secured leverage ratio 

F-21 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
      
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
  
 
 
  
 
  
 
  
  
 
 
 
 
   
  
   
  
  
 
 
 
not  to  exceed  3.00:1.00  (the  “Incremental  Facility”).    Borrowings  under  the  Credit  Agreement  are  secured  by 
substantially all of the assets of the Company and its subsidiaries, with the exception of Consolidated Communications 
of Illinois Company and our majority-owned subsidiary, East Texas Fiber Line Incorporated.   

The Initial Term Loan  was issued in an original aggregate  principal amount of  $900.0 million  with a  maturity date  of 
October 5, 2023, but is subject to earlier maturity on March 31, 2022 if the Company’s unsecured Senior Notes due in 
October 2022 are not repaid in full or redeemed in full on or prior to March 31, 2022.  The Initial Term Loan contains an 
original issuance discount of 0.25% or $2.3 million, which is being amortized over the term of the loan.  The Initial Term 
Loan requires quarterly principal payments of $2.25 million and has an interest rate of 3.00% plus the London Interbank 
Offered Rate (“LIBOR“) subject to a 1.00% LIBOR floor. 

The Incremental Term Loan was issued on July 3, 2017 in an original aggregate principal amount of $935.0 million and 
included an original issue discount of 0.50%, which is being amortized over the term of the loan.  The Incremental Term 
Loan has the same maturity date and interest rate as the Initial Term Loan and requires quarterly principal payments of 
$2.34 million.  

Our revolving credit facility has a maturity date of October 5, 2021 and an applicable margin (at our election) of between 
2.50%  and  3.25%  for  LIBOR-based  borrowings  or  between  1.50%  and  2.25%  for  alternate  base  rate  borrowings, 
depending on our leverage ratio.  Based on our leverage ratio at December 31, 2019, the borrowing margin for the next 
three month period ending March 31, 2020 will be at a  weighted-average margin of 3.00% for a LIBOR-based loan or 
2.00%  for  an  alternate  base  rate  loan.    The  applicable  borrowing  margin  for  the  revolving  credit  facility  is  adjusted 
quarterly to reflect the leverage ratio from the prior quarter-end.  As of December 31, 2019, borrowings of $40.0 million 
were outstanding under the revolving credit facility, which consisted of LIBOR-based borrowings of $30.0 million and 
alternate base rate borrowings of $10.0 million.  At December 31, 2018, borrowings of $22.0 million were outstanding 
under the revolving credit facility, which consisted of LIBOR-based borrowings of $10.0 million and alternate base rate 
borrowings  of  $12.0  million.    Stand-by  letters  of  credit  of  $17.1  million  were  outstanding  under  our  revolving  credit 
facility  as  of  December  31,  2019.    The  stand-by  letters  of  credit  are  renewable  annually  and  reduce  the  borrowing 
availability  under  the  revolving  credit  facility.    As  of  December  31,  2019,  $52.9  million  was  available  for  borrowing 
under the revolving credit facility. 

The  weighted-average  interest  rate  on  outstanding  borrowings  under  our  credit  facility  was  4.80%  and  5.54%  at 
December 31, 2019 and 2018, respectively.  Interest is payable at least quarterly. 

Credit Agreement Covenant Compliance 

The  Credit  Agreement  contains  various  provisions  and  covenants,  including,  among  other  items,  restrictions  on  the 
ability  to  pay  dividends,  incur  additional  indebtedness,  and  issue  certain  capital  stock.    We  have  agreed  to  maintain 
certain financial ratios, including interest coverage and total net leverage ratios, all as defined in the Credit Agreement.  
Among other things, it will be an event of default if our total net leverage ratio and interest coverage ratio as of the end 
of any fiscal quarter is greater than 5.25:1.00 and less than 2.25:1.00, respectively.  As of December 31, 2019, our total 
net  leverage  ratio  under  the  Credit  Agreement  was  4.38:1.00,  and  our  interest  coverage  ratio  was  3.69:1.00.    As  of 
December 31, 2019, we were in compliance with the Credit Agreement covenants. 

Senior Notes 

6.50% Senior Notes due 2022 

In September 2014, we completed an offering of $200.0 million aggregate principal amount of 6.50% Senior Notes due 
in October 2022 (the “Existing Notes”).  The Existing Notes were priced at par, which resulted in total gross proceeds of 
$200.0 million.  On June 8, 2015, we completed an additional offering of $300.0 million in aggregate principal amount 
of 6.50% Senior Notes due 2022 (the “New Notes” and together with the Existing Notes, the “Senior Notes”).  The New 
Notes  were  issued as additional notes under the  same  indenture pursuant to  which the  Existing Notes  were previously 
issued  on  in  September  2014.    The  New  Notes  were  priced  at  98.26%  of  par  with  a  yield  to  maturity  of  6.80%  and 
resulted  in  total  gross  proceeds  of  approximately  $294.8  million,  excluding  accrued  interest.    The  discount  is  being 
amortized using the effective interest method over the term of the notes.   

F-22 

 
 
 
 
 
 
 
 
 
 
The  Senior  Notes  mature  on  October  1,  2022  and  interest  is  payable  semi-annually  on  April  1  and  October  1 of  each 
year.    Consolidated  Communications,  Inc.  (“CCI”)  is  the  primary  obligor  under  the  Senior  Notes,  and  we  and  the 
majority  of  our  wholly-owned  subsidiaries  have  fully  and  unconditionally  guaranteed  the  Senior  Notes.    The  Senior 
Notes are senior unsecured obligations of the Company.   

During the year ended December 31, 2019, we repurchased $55.0 million of the aggregate principal amount of the Senior 
Notes.  In connection with the partial repurchase of the Senior Notes, we paid  $49.8 million and recognized a gain on 
extinguishment of debt of $4.5 million during the year ended December 31, 2019. 

Senior Notes Covenant Compliance 

Subject to certain exceptions and qualifications, the indenture governing the Senior Notes contains customary covenants 
that,  among  other  things,  limits  CCI’s  and  its  restricted  subsidiaries’  ability  to:  incur  additional  debt  or  issue  certain 
preferred  stock;  pay  dividends  or  make  other  distributions  on  capital  stock  or  prepay  subordinated  indebtedness; 
purchase or redeem any equity interests;  make  investments; create liens; sell assets; enter into agreements that restrict 
dividends or other payments by restricted subsidiaries; consolidate, merge or transfer all or substantially all of its assets; 
engage in transactions with its affiliates; or enter into any sale and leaseback transactions.  The indenture also contains 
customary  events  of  default.    At  December  31,  2019,  the  Company  was  in  compliance  with  all  terms,  conditions  and 
covenants under the indenture governing the Senior Notes. 

Future Maturities of Debt 

At December 31, 2019, the aggregate maturities of our long-term debt excluding finance leases were as follows: 

(In thousands) 
2020 
2021 
2022 
2023 
Total maturities 
Less: Unamortized discount 

$ 

$ 

18,350  
58,350  
463,350  
1,729,663  
2,269,713  
(7,602)  
2,262,111  

8.  DERIVATIVE FINANCIAL INSTRUMENTS 

We may utilize interest rate swap agreements to mitigate risk associated with fluctuations in interest rates related to our 
variable rate debt obligations under the Credit Agreement.  Derivative financial instruments are recorded at fair value in 
our consolidated balance sheet.   

The following interest rate swaps were outstanding at December 31, 2019: 

(In thousands) 
Cash Flow Hedges: 

Notional 
Amount 

2019 Balance Sheet Location 

Fair Value   

Fixed to 1-month floating LIBOR (with floor) 
Fixed to 1-month floating LIBOR (with floor) 
Forward starting fixed to 1-month floating LIBOR 
(with floor) 

Total Fair Values 

  $  705,000   Accrued expense 
  $  500,000   Other long-term liabilities 

  $  705,000   Other long-term liabilities 

  $  (2,565)  
  (18,303)  

(6,657)  
   $ (27,525)  

Our  interest  rate  swap  agreements  mature  on  various  dates  between  July  2020  and  July  2023.    The  forward-starting 
interest rate swap agreement has a term of one year and becomes effective in July 2020.   

F-23 

 
 
 
 
 
 
 
 
 
 
 
       
    
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
     
     
 
     
 
  
  
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
  
 
 
 
The following interest rate swaps were outstanding at December 31, 2018: 

(In thousands) 
Cash Flow Hedges: 

Fixed to 1-month floating LIBOR (with floor) 
Forward starting fixed to 1-month floating 
LIBOR (with floor) 
Fixed to 1-month floating LIBOR (with floor) 
Forward starting fixed to 1-month floating 
LIBOR (with floor) 

Total Fair Values 

      Notional 
Amount 

2018 Balance Sheet Location 

  Fair Value   

  $  650,000    Prepaid expenses and other current assets    $  2,465   

  $  705,000    Other assets 
  $  500,000    Other long-term liabilities 

  $  705,000    Other long-term liabilities 

   1,524  
   (5,698)  

(949)  
   $ (2,658)  

The counterparties to our various swaps are highly rated financial institutions.  None of the swap agreements provide for 
either  us  or  the  counterparties  to  post  collateral  nor  do  the  agreements  include  any  covenants  related  to  the  financial 
condition of Consolidated or the counterparties.  The swaps of any counterparty that is a lender, as defined in our credit 
facility, are secured along with the other creditors under the credit facility.  Each of the swap agreements provides that in 
the event of a bankruptcy filing by either Consolidated or the counterparty, any amounts owed between the two parties 
would be offset in order to determine the net amount due between parties.   

In 2018, we entered into an interest rate swap agreement with a notional value of $500.0 million and a term of five years.  
The interest rate swap agreement was designated as a cash flow hedge at inception.  On March 12, 2018, we completed a 
syndication of a portion of the $500.0 million interest rate swap agreement with five new counterparties.  On the date of 
the syndication, the interest rate swap agreements were de-designated due to changes in critical terms as a result of the 
syndication.  Prior to de-designation, the change in  fair value of the interest rate  swap  was recognized in  AOCI.  The 
balance  of  the  unrealized  loss  included  in  AOCI  as  of  the  date  the  swaps  were  de-designated  is  being  amortized  to 
earnings over the remaining term of the interest rate swap agreements. In April 2018, the interest rate swap agreements 
were re-designated as a cash flow hedge.  Changes in fair value of the de-designated swaps were immediately recognized 
in earnings as interest expense prior to the re-designation date.  During the year ended December 31, 2018, a loss of $2.5 
million was recognized in interest expense for the change in fair value of the de-designated swaps. 

At  December  31,  2019  and  2018,  the  total  pre-tax  unrealized  gain  (loss)  related  to  our  interest  rate  swap  agreements 
included in AOCI was  $(22.5) million and $3.2 million, respectively.  From the balance in AOCI as of December 31, 
2019, we  expect to recognize a loss of approximately  $10.8  million  in earnings as interest expense in the next twelve 
months. 

Information regarding our cash flow hedge transactions is as follows: 

(In thousands) 
Unrealized loss recognized in AOCI, pretax 
Deferred loss reclassified from AOCI to interest expense 

9.  LEASES 

Year Ended 

  December 31,  

2019 
 (26,013) 
(1,108) 

  $ 
  $ 

We have entered into various leases for certain facilities, land, underground conduit, colocations, and equipment used in 
our  operations.    For  leases  with  a  term  greater  than  12  months,  we  recognize  a  right-to-use  asset  and  a  lease  liability 
based on the present value of lease payments over the lease term.  The leases have remaining lease terms of one year to 
89 years and may include one or more options to renew, which can extend the lease term from one to five years or more. 
Operating lease expense is recognized on a straight-line basis over the lease term. 

As most of our leases do not provide a readily determinable implicit rate, we use our incremental borrowing rate based 
on the information available at lease commencement date in determining the present value of lease payments.  We use 
the implicit rate when a rate is readily determinable.  Our leases may also include scheduled rent increases and options to 
extend or terminate the lease which is included in the determination of lease payments when it is reasonably certain that 
we will exercise that option.  For all asset classes, we do not separate lease and nonlease components, as such we account 
for the components as a single lease component.   

F-24 

 
 
 
 
 
 
 
 
 
 
 
 
     
 
       
 
  
 
 
   
     
   
   
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
        
 
  
 
  
   
 
 
 
 
 
 
Leases with an initial term of 12 months or less are not recognized on the balance sheet and the expense for these short-
term leases is recognized on a straight-line basis over the lease term. Short-term lease expense, which is recognized in 
cost of services and products, was not material to the consolidated statements of operations for the year ended December 
31, 2019.  Variable lease payments are expensed as incurred. 

The following table summarizes the components of our lease right-of use assets and liabilities at December 31, 2019: 

(In thousands) 
Operating leases 

Balance Sheet Classification 

      December 31, 2019 

Operating lease right-of-use assets 
Current lease liabilities 
Noncurrent lease liabilities 

  Other assets 
  Accrued expense 
  Other long-term liabilities 

Finance leases 

Finance lease right-of-use assets, net of 
accumulated depreciation of $28,909 

Current lease liabilities 
Noncurrent lease liabilities 

 Property, plant and equipment, net 
Current portion of long-term debt and finance 
lease obligations 

  Long-term debt and finance lease obligations 

Weighted-average remaining lease term 

Operating leases 
Finance leases 

Weighted-average discount rate 

Operating leases 
Finance leases 

  $ 
  $ 
  $ 

  $ 

  $ 
  $ 

 26,239  
 (6,173)  
 (20,235)  

 22,414  

 (8,951)  
 (15,068)  

7.6 years  
5.6 years  

 7.20 %   
 7.15 %   

The components of lease expense for the year ended December 31, 2019 consisted of the following: 

(In thousands) 
Finance lease cost: 

Amortization of right-of-use assets 
Interest on lease liabilities 

Operating lease cost 
Variable lease cost 
Total lease cost 

Year Ended  
December 31, 2019 

  $ 

  $ 

 12,031 
 1,993 
 8,902 
 2,392 
 25,318 

The following table presents supplemental cash flow information related to leases for the year ended December 31, 2019: 

(In thousands) 
Cash paid for amounts included in the measurement of lease liabilities: 

Operating cash flows for operating leases 
Operating cash flows for finance leases 
Financing cash flows for finance leases 

Right-of-use assets obtained in exchange for new lease liabilities: 

Operating leases 
Finance leases 

Year Ended  

      December 31, 2019 

  $ 

 8,701 
 1,993 
 12,519 

 2,269 
 6,227 

F-25 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At December 31, 2019, the aggregate maturities of our lease liabilities were as follows: 

(In thousands) 
2020 
2021 
2022 
2023 
2024 
Thereafter 
Total lease payments 
Less: Interest 

Operating Leases   

Finance Leases 

  $ 

  $ 

7,860   $ 
5,716  
5,035  
3,374  
2,286  
 10,691  
34,962  
(8,554)  
26,408   $ 

10,280  
5,095  
3,190  
1,739  
1,665  
 6,604  
28,573  
(4,554)  
24,019  

Future minimum lease payments for operating and capital leases under ASC Topic 840, Leases, as of December 31, 2018 
were as follows:  

(In thousands) 
2019 
2020 
2021 
2022 
2023 
Thereafter 
Total lease payments 

Less: Interest 

Lessor 

  $ 

  $ 

Operating Leases   

Capital Leases 

11,663   $ 
8,640  
5,675  
3,821  
2,282  
 8,268  
40,349  

   $ 

13,798 
8,303 
3,471 
2,582 
1,489 
 6,405 
36,048 

(5,686) 
30,362 

We have various arrangements for use of our network assets for which we are the lessor, including tower space, certain 
colocation, conduit and dark fiber arrangements.  These leases meet the criteria for operating lease classification.  Lease 
income associated with these types of leases is not material.  Occasionally, we enter into arrangements where the term 
may be for a major part of the asset’s remaining economic life such as in indefeasible right of use (“IRU”) arrangements 
for dark fiber or conduit, which meet the criteria for sales-type lease classification.  During the year ended December 31, 
2019,  we  entered  into  IRU  arrangements  for  exclusive  access  to  and  unrestricted  use  of  specific  assets.    The 
arrangements  were  recognized  as  sales-type  leases  as  the  term  of  each  of  the  arrangements  is  for  a  major  part  of  the 
asset’s remaining economic life.  During the year ended December 31, 2019, we recognized revenue of $2.0 million and 
a gain of $1.6 million related to these arrangements.   

As part of the adoption of ASU 2016-02, we elected the practical expedient to combine lease and non-lease components 
in our lessor arrangements.  We have arrangements where the non-lease component associated with the lease component 
is the predominant component in the contract, such as in revenue contracts that involve the customer leasing equipment 
from us.  In such cases, we account for the combined component in accordance with ASC 606 as the service component 
is the predominant component in the contract. 

10.  EQUITY 

Dividends 

Our Board of Directors declared quarterly dividends of approximately $0.38738 per share during 2018.  On February 18, 
2019,  the  Board  of  Directors  declared  a  dividend  of  approximately  $0.38738  per  share,  paid  on  May  1,  2019  to 
stockholders of record on April 15, 2019.   

F-26 

 
 
 
 
 
 
 
 
 
      
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
      
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
On April 25, 2019, we announced the elimination of the payment of quarterly dividends on our stock beginning in the 
second quarter of 2019.  Future dividend payments, if any, are at the discretion of our Board of Directors.   Changes in 
our dividend program will depend on our earnings, capital requirements, financial condition, debt covenant compliance, 
expected cash needs and other factors considered relevant by our Board of Directors. 

Share-based Compensation 

Our  Board  of  Directors  may  grant  share-based  awards  from  our  shareholder  approved  Amended  and  Restated 
Consolidated  Communications  Holdings, Inc.  2005  Long-Term  Incentive  Plan  (the  “Plan”).    The  Plan  permits  the 
issuance  of  awards  in  the  form  of  stock  options,  stock  appreciation  rights,  stock  grants,  stock  unit  grants  and  other 
equity-based awards to eligible directors and employees at the discretion of the Compensation Committee of the Board 
of  Directors.    On  April  30,  2018,  the  shareholders  approved  an  amendment  to  the  Plan  to  increase  by  2,000,000  the 
number of shares of our common stock authorized for issuance under the Plan and extend the term of the Plan through 
April 30, 2028.  With the amendment, approximately 4,650,000 shares of our common stock are authorized for issuance 
under  the  Plan,  provided  that  no  more  than  300,000  shares  may  be  granted  in  the  form  of  stock  options  or  stock 
appreciation rights to any eligible employee or director in any calendar  year.  Unless terminated sooner, the Plan  will 
continue in effect until April 30, 2028. 

We measure the fair value of RSAs based on the market price of the underlying common stock on the date of grant.  We 
recognize  the expense associated  with RSAs on a  straight-line basis over the requisite service  period, which generally 
ranges from immediate vesting to a four year vesting period. 

We  implemented  an  ongoing  performance-based  incentive  program  under  the  Plan.    The  performance-based  incentive 
program provides for annual grants of PSAs.  PSAs are restricted stock that are issued, to the extent earned, at the end of 
each  performance  cycle.    Under  the  performance-based  incentive  program,  each  participant  is  given  a  target  award 
expressed  as  a  number  of  shares,  with  a  payout  opportunity  ranging  from  0%  to  120%  of  the  target,  depending  on 
performance relative to predetermined goals.  An estimate of the number of PSAs that are expected to vest is made, and 
the fair value of the PSAs is expensed utilizing the fair value on the date of grant over the requisite service period. 

The following table summarizes grants of RSAs and PSAs under the Plan during the years ended December 31, 2019, 
2018 and 2017: 

RSAs Granted 
PSAs Granted 

Total 

      Grant Date       
Fair Value 

Year Ended December 31,  

2018 

      Grant Date       
Fair Value 

2017 

 $ 
 $ 

 9.87     478,210  
 — 
 12.45    
    478,210  

 $ 
 $ 

 12.45     124,100  
36,982  
    161,082  

 —    

2019 
   551,214  
    371,672 
   922,886  

      Grant Date    
Fair Value    
 23.12  
 23.27  

 $ 
 $ 

The following table summarizes the RSA and PSA activity during the year ended December 31, 2019: 

Non-vested shares outstanding - December 31, 2018    
Shares granted 
Shares vested 
Shares forfeited, cancelled or retired 
Non-vested shares outstanding - December 31, 2019    

RSAs 
      Weighted 

PSAs 
      Weighted 

Shares 
 338,771   $ 
 551,214   $ 
 (318,891)   $ 
 (38,649)   $ 
 532,445   $ 

Average Grant   
  Date Fair Value   
 14.31   
 9.87   
 12.14   
 10.77  
 11.58   

Shares 
 35,626   $ 
 371,672   $ 
 (116,323)   $ 
 (14,980)   $ 
 275,995   $ 

Average Grant    
  Date Fair Value    
 21.97  
 12.45  
 14.57  
 12.74  
 13.29  

The total fair value of the RSAs and PSAs that vested during the years ended December 31, 2019, 2018 and 2017 was 
$5.6 million, $4.1 million and $3.4 million, respectively. 

F-27 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
     
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
 
     
 
 
 
  
 
 
 
 
 
 
 
 
  
  
 
 
 
Share-based Compensation Expense 

The following table summarizes total compensation costs recognized for share-based payments during the years ended 
December 31, 2019, 2018 and 2017: 

(In thousands) 
Restricted stock 
Performance shares 
Total 

Year Ended December 31,  
2018 
 3,249   $ 
 1,870  
 5,119   $ 

2019 
 4,013   $ 
 2,823  
 6,836   $ 

2017 
 1,986  
 780  
 2,766  

  $ 

  $ 

Income  tax benefits related to share-based compensation of approximately  $1.8  million,  $1.3 million and  $1.1  million 
were recorded for the years ended December 31, 2019, 2018 and 2017, respectively.  Share-based compensation expense 
is included in “selling, general and administrative expenses” in the accompanying consolidated statements of operations. 

As  of  December  31,  2019,  total  unrecognized  compensation  cost  related  to  non-vested  RSAs  and  PSAs  was  $10.6 
million and will be recognized over a weighted-average period of approximately 1.7 years.  

Accumulated Other Comprehensive Income (Loss) 

The  following  table  summarizes  the  changes  in  accumulated  other  comprehensive  income  (loss),  net  of  tax,  by 
component during 2019 and 2018: 

Pension and 

  Post-Retirement 

Obligations 

Derivative 
Instruments 

  $ 

 (48,464)    $ 
 (10,835) 
 3,785 
 (7,050)    

 $ 

 (55,514) 
 (16,738) 
 — 
 7,936 
 (8,802)    

 (64,316) 

 $ 

 381    $ 
 (691) 
 2,612 
 1,921     
 2,302 
 (19,237) 
 (576) 
 959 
 (18,854)    
 (16,552) 

 $ 

 $ 

Total 
 (48,083)   
 (11,526)  
 6,397  
 (5,129)  
 (53,212)  
 (35,975)  
 (576)  
 8,895  
 (27,656)  
 (80,868)  

(In thousands) 
Balance at December 31, 2017 

Other comprehensive loss before reclassifications 
Amounts reclassified from accumulated other comprehensive loss   
Net current period other comprehensive income (loss) 

Balance at December 31, 2018 

  $ 

Other comprehensive loss before reclassifications 
Cumulative adjustment upon adoption of ASU 2017-12 
Amounts reclassified from accumulated other comprehensive loss  
Net current period other comprehensive loss 

Balance at December 31, 2019 

  $ 

F-28 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
  
     
     
  
 
 
    
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
      
 
      
 
  
 
 
   
 
  
 
 
 
  
  
 
  
  
 
  
  
 
 
 
 
  
  
 
 
  
  
 
  
  
  
 
 
The following table summarizes reclassifications from accumulated other comprehensive loss during 2019 and 2018: 

(In thousands) 
Amortization of pension and post-retirement 
items: 

Prior service cost 
Actuarial loss 
Plan curtailment 
Settlement loss 

Gain (Loss) on cash flow hedges: 

Interest rate derivatives 

Amount Reclassified from AOCI 
Year Ended December 31,  
2018 
2019 

Affected Line Item in the 
Statement of Income 

 $ 

  $ 

 $ 

  $ 

(857) 
(3,195) 
 — 
(6,726) 
(10,778) 
2,842  
(7,936) 

(1,108) 
149  
(959) 

 $ 

 $ 

 $ 

 $ 

(163)   
(6,054)   
 1,156  
 (94)   

(a) 
(a)   
(a)   
(a)   
(5,155)    Total before tax 
1,370    Tax benefit 
(3,785)    Net of tax 

(3,467)   

Interest expense 

855    Tax benefit 

(2,612)    Net of tax 

(a)  These items are included in the components of net periodic benefit cost for our pension and post-retirement 

benefit plans.  See Note 11 for additional details. 

11.  PENSION PLANS AND OTHER POST-RETIREMENT BENEFITS 

Defined Benefit Plans 

We  sponsor  three  qualified  defined  benefit  pension  plans  that  are  non-contributory  covering  substantially  all  of  our 
hourly employees under collective bargaining agreements who fulfill minimum age and service requirements and certain 
salaried  employees.    The  defined  benefit  pension  plans  are  closed  to  all  new  entrants.  In  November  2018,  a  defined 
benefit pension plan was amended to freeze benefit accruals under the cash balance benefit plan for certain participants 
under  collective  bargaining  agreements  effective  as  of  March  31,  2019.  Consequently,  as  of  April  1,  2019  all  of  our 
defined benefit pension plans are now frozen to all current employees, and  no additional monthly pension benefits will 
accrue under those plans. 

We also have two non-qualified supplemental retirement plans (the “Supplemental Plans” and, together with the defined 
benefit pension plans, the “Pension Plans”).  The Supplemental Plans provide supplemental retirement benefits to certain 
former  employees  by  providing  for  incremental  pension  payments  to  partially  offset  the  reduction  of  the  amount  that 
would  have  been  payable  under  the  qualified  defined  benefit  pension  plans  if  it  were  not  for  limitations  imposed  by 
federal  income  tax  regulations.  The  Supplemental  Plans  are  frozen  so  that  no  person  is  eligible  to  become  a  new 
participant.  These plans are unfunded and have no assets.  The benefits paid under the Supplemental Plans are paid from 
the general operating funds of the Company. 

The following tables summarize the change in benefit obligation, plan assets and funded status of the Pension Plans as of 
December 31, 2019 and 2018: 

(In thousands) 
Change in benefit obligation 
Benefit obligation at the beginning of the year 
Service cost 
Interest cost 
Actuarial loss (gain) 
Benefits paid 
Plan amendments 
Plan curtailment 
Plan settlement 
Benefit obligation at the end of the year 

2019 

2018 

712,174   $ 
50  
30,327  
80,023  
(31,581)  
 —  
 —  
 (31,172)  
759,821   $ 

777,987  
5,809  
28,870  
(67,558)  
(30,870)  
 1,216  
(1)  
(3,279)  
 712,174  

$ 

$ 

F-29 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
 
 
  
     
     
     
 
  
 
 
 
 
  
  
 
 
 
 
 
   
   
 
 
  
  
 
 
   
   
 
 
 
 
  
   
 
 
 
 
  
   
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
  
 
  
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
  
 
  
(In thousands) 
Change in plan assets 
Fair value of plan assets at the beginning of the year 
Employer contributions 
Actual return on plan assets 
Benefits paid 
Plan settlement 
Fair value of plan assets at the end of the year 
Funded status at year end 

2019 

2018 

$ 

$ 
$ 

499,791 
27,516 
92,413 
(31,581) 
(31,172) 
556,967 
(202,854) 

 $ 

 $ 
 $ 

552,240  
26,200  
(44,500)  
(30,870)  
(3,279)  
 499,791  
(212,383)  

Amounts recognized in the consolidated balance sheets at December 31, 2019 and 2018 consisted of: 

(In thousands) 
Current liabilities 
Long-term liabilities 

2019 

  $ 
  $ 

(243)   $ 
(202,611)   $ 

2018 

(243)  
(212,140)  

Amounts  recognized  in  accumulated  other  comprehensive  loss  for  the  years  ended  December  31,  2019  and  2018 
consisted of: 

(In thousands) 
Unamortized prior service cost 
Unamortized net actuarial loss 

2019 

2018 

  $ 

1,052    $ 

1,175   
95,362   
  $  109,034    $  96,537   

107,982   

The following table summarizes the components of net periodic pension cost recognized in  the consolidated statements 
of operations for the plans for the years ended December 31, 2019, 2018 and 2017: 

(In thousands) 
Service cost 
Interest cost 
Expected return on plan assets 
Amortization of: 

Net actuarial loss 
Prior service cost (credit) 

Plan curtailment 
Plan settlement 
Net periodic pension cost 

2019 

2018 

2017 

$ 

50    $ 

5,809    $ 

30,327   
(34,627)  

2,890   
123   
 —  
6,726   
5,489    $ 

28,870   
(38,640)  

6,110   
(204)  
(1,156)  
94   

883    $ 

$ 

3,055   
21,882   
(28,459)  

6,244   
(316)  
 (1,337)  
 17  
1,086   

The  components  of  net  periodic  pension  cost  other  than  the  service  cost  component  are  included  in  other,  net  within 
other income (expense) in the consolidated statements of operations. 

In 2019, we purchased a group annuity contract to transfer the pension benefit obligations and annuity administration for 
a select group of retirees or their beneficiaries to an annuity provider.  Upon issuance of the group annuity contract, the 
pension benefit obligation of $24.4 million for approximately 500 participants was irrevocably transferred to the annuity 
provider.  The purchase of the group annuity was funded  directly by the assets of the Pension Plans.  During the year 
ended December 31, 2019, we recognized a pension settlement charge of  $6.7 million as a result of the transfer of the 
pension liability to the annuity provider and other lump sum payments made during the year. 

In 2018 and 2017, the Retirement Plan was amended to freeze benefit accruals under the cash balance benefit plan for 
certain participants  under collective bargaining agreements. As a result of these amendments,  we recognized a pre-tax 
curtailment gain of  $1.2  million and  $1.3  million as a component of net periodic pension cost during the  years ended 
December 31, 2018 and 2017, respectively. 

F-30 

 
 
  
 
 
  
 
  
 
 
  
   
 
  
   
 
  
   
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
 
 
 
 
 
 
 
 
     
     
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
 
 
  
  
  
 
  
  
  
 
 
  
 
  
 
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
 
 
The following table summarizes other changes in plan assets and benefit obligations recognized in other comprehensive 
loss, before tax effects, during 2019 and 2018: 

(In thousands) 
Actuarial loss, net 
Recognized actuarial loss 
Prior service cost (credit) 
Recognized prior service credit 
Plan curtailment 
Plan settlement 
Total amount recognized in other comprehensive loss, before tax effects 

2019 

  $  22,236  
(2,890) 
 (123) 
 — 
 — 
(6,726) 
  $  12,497  

2018 
 $  15,583   
(6,111)  
 1,216  
204   
1,156   
(94)  
 11,954  

 $ 

The estimated net actuarial loss and net prior service  cost for the defined benefit pension plans that  will be amortized 
from  accumulated  other  comprehensive  loss  in  net  periodic  pension  cost  in  2020  is  $0.1  million  and  $2.0  million, 
respectively. 

The weighted-average assumptions used to determine the projected benefit obligations and net periodic benefit cost for 
the years ended December 31, 2019, 2018 and 2017 were as follows: 

Discount rate - net periodic benefit cost 
Discount rate - benefit obligation 
Expected long-term rate of return on plan assets 
Rate of compensation/salary increase 

Other Non-qualified Deferred Compensation Agreements 

2017   

      2019   

2018   
 4.36 %    3.75 %    4.02 % 
  3.51 %    4.39 %    3.75 % 
  6.97 %    7.03 %    7.23 % 
  2.50 %    2.50 %    2.39 % 

We also are liable for deferred compensation agreements with former members of the board of directors and certain other 
former employees of acquired companies.  Depending on the plan, benefits are payable in monthly or annual installments 
for a period of time based on the terms of the agreement which range from five years up to the life of the participant or to 
the beneficiary upon death of the participant and may begin as early as age  55.  Participants accrue no new benefits as 
these  plans  had  previously  been  frozen.    Payments  related  to  the  deferred  compensation  agreements  totaled 
approximately  $0.3  million  for  each  of  the  years  ended  December  31,  2019  and  2018.    The  net  present  value  of  the 
remaining obligations  was approximately  $1.4 million and  $1.6 million at December 31, 2019 and 2018, respectively, 
and is included in pension and post-retirement benefit obligations in the accompanying balance sheets. 

We also maintain 25 life insurance policies on certain of the participating former directors and employees.  The excess of 
the cash surrender value of the remaining life insurance policies over the notes payable balances related to these policies 
is determined by an independent consultant, and totaled $2.5 million and $2.4 million at December 31, 2019 and 2018, 
respectively.  These  amounts  are  included  in  investments  in  the  accompanying  consolidated  balance  sheets.    Cash 
principal  payments  for  the  policies  and  any  proceeds  from  the  policies  are  classified  as  operating  activities  in  the 
consolidated statements of cash flows.  The aggregate death benefit payment payable under these policies totaled  $7.1 
million and $7.0 million as of December 31, 2019 and 2018, respectively. 

Post-retirement Benefit Obligations 

We  sponsor  various  healthcare  and  life  insurance  plans  (“Post-retirement  Plans”)  that  provide  post-retirement  medical 
and life insurance benefits to certain groups of retired employees.  Certain plans are frozen so that no person is eligible to 
become  a  new  participant.    Retirees  share  in  the  cost  of  healthcare  benefits,  making  contributions  that  are  adjusted 
periodically—either based upon collective bargaining agreements or because total costs of the program  have changed.  
Covered  expenses  for  retiree  health  benefits  are  paid  as  they  are  incurred.    Post-retirement  life  insurance  benefits  are 
fully insured.  A majority of the healthcare plans are unfunded and have no assets, and benefits are paid from the general 
operating funds of the Company.  However, a certain healthcare plan is funded by assets that are separately designated 
within the Pension Plans for the sole purpose of providing payments of retiree medical benefits for this specific plan.    

F-31 

 
 
 
 
 
 
 
 
 
     
     
  
 
  
   
 
  
   
 
  
   
 
  
   
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  following  tables  summarize  the  change  in  benefit  obligation,  plan  assets  and  funded  status  of  the  post-retirement 
benefit obligations as of December 31, 2019 and 2018: 

(In thousands) 
Change in benefit obligation 
Benefit obligation at the beginning of the year 
Service cost 
Interest cost 
Plan participant contributions 
Actuarial gain 
Benefits paid 
Plan amendments 
Benefit obligation at the end of the year 

(In thousands) 
Change in plan assets 
Fair value of plan assets at the beginning of the year 
Employer contributions 
Plan participant’s contributions 
Actual return on plan assets 
Benefits paid 
Fair value of plan assets at the end of the year 
Funded status at year end 

2019 

2018 

  $ 109,902   $  116,970  
405  
4,128  
384  
(8,517)  
    (10,130)  
 6,662  
  $ 107,132    $  109,902  

957   
4,231   
269   
570   
    (8,797)  
 —  

2019 

2018 

  $ 

2,791    $ 
8,527   
269   
374   
(8,797)  
3,164    $ 

2,484   
9,746   
384   
307   
(10,130)  
  $ 
2,791   
  $  (103,968)   $  (107,111)  

Amounts recognized in the consolidated balance sheets at December 31, 2019 and 2018 consist of: 

(In thousands) 
Current liabilities 
Long-term liabilities 

2019 
(5,619)   $ 

2018 
(6,594)  
  $ 
  $  (98,349)   $  (100,517)  

Amounts recognized in accumulated other comprehensive loss for the years ended December 31, 2019 and 2018 consist 
of: 

(In thousands) 
Unamortized prior service cost (credit) 
Unamortized net actuarial gain 

2019 

2018 

  $ 

  $ 

(872)   $ 

(7,987)  
(8,859)   $ 

2,200  
(10,396)  
(8,196)  

The following table summarizes the components of the net periodic costs for post-retirement benefits for the years ended 
December 31, 2019, 2018 and 2017: 

(In thousands) 
Service cost 
Interest cost 
Expected return on plan assets 
Amortization of: 

Net actuarial gain 
Prior service cost (credit) 

Net periodic postretirement benefit cost 

  $ 

2019 

2018 

2017 

  $ 

957    $ 

4,231   
(180)  

 (2,033)  
3,072   
6,047    $ 

405    $ 

4,128      
(142)  

 (56)  
367   
4,702    $ 

498   
3,034   
(113)  

 (173)  
(521)  
2,725   

The components of net periodic post-retirement benefit cost other than the service cost component are included in other, 
net within other income (expense) in the consolidated statements of operations. 

Our  Post-retirement  Plans  were  amended  as  a  result  of  new  collective  bargaining  agreements  ratified  in  2018,  which 
resulted in an increase in net periodic post-retirement benefit cost of approximately $1.4 million during the year ended 
December 31, 2018.  

F-32 

 
 
 
 
 
 
 
 
 
     
     
  
 
 
  
 
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
  
  
 
 
 
 
 
 
 
 
 
     
     
  
 
 
  
 
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
 
 
 
 
 
 
 
 
     
     
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
 
  
  
 
  
  
  
 
 
  
 
  
 
  
 
  
  
  
 
  
  
  
 
 
 
The following table summarizes other changes in plan assets and benefit obligations recognized in other comprehensive 
loss, before tax effects, during 2019 and 2018: 

(In thousands) 
376    $ (8,682)  
Actuarial gain, net 
 56  
Recognized actuarial gain 
    6,662  
Prior service cost 
Recognized prior service cost 
(367)  
Total amount recognized in other comprehensive loss, before tax effects    $  (663)   $  (2,331)  

 2,033  
 —  
   (3,072)  

      2019 
  $ 

2018 

The estimated net actuarial gain and net prior service cost that will be amortized from accumulated other comprehensive 
loss in net periodic postretirement cost in 2020 is approximately $(1.9) million and $1.6 million, respectively. 

The weighted-average discount rate assumptions utilized for the years ended December 31 were as follows: 

Net periodic benefit cost 
Benefit obligation 

      2019 

      2018        2017    

 4.35 %    3.62 %    3.96 % 
 3.34 %    4.35 %    3.67 % 

For purposes of determining the cost and obligation for post-retirement medical benefits, a 6.50% healthcare cost trend 
rate was assumed for the plan in 2019, declining to the ultimate trend rate of  5.00% in 2026.  Assumed healthcare cost 
trend rates have a significant effect on the amounts reported for healthcare plans.  A one percent change in the assumed 
healthcare cost trend rate would have had the following effects: 

(In thousands) 
Effect on total of service and interest cost 
Effect on postretirement benefit obligation 

Plan Assets  

     1% Increase      1% Decrease   
(277)  
  $ 
(4,634)  
  $ 

293  
4,586  

 $ 
 $ 

Our  investment  strategy  is  designed  to  provide  a  stable  environment  to  earn  a  rate  of  return  over  time  to  satisfy  the 
benefit obligations and minimize the reliance on contributions as a source of benefit security.  The objectives are based 
on  a  long-term  (5  to  15  year)  investment  horizon,  so  that  interim  fluctuations  should  be  viewed  with  appropriate 
perspective.  The assets of the fund are to be invested to achieve the greatest return for the pension plans consistent with 
a prudent level of risk. 

The asset return objective is to achieve, as a minimum over time, the passively managed return earned by managed index 
funds,  weighted  in  the  proportions  outlined  by  the  asset  class  exposures  identified  in  the  pension  plan’s  strategic 
allocation. We update our long-term, strategic asset allocations every few years to ensure they are in line with our fund 
objectives.  At December 31, 2019, the target allocation of the Pension Plan assets is approximately 60 - 80% in return 
seeking assets consisting primarily of equity funds with the remainder in fixed income funds and cash equivalents.  Our 
investment policy allows the use of derivative instruments when appropriate to reduce anticipated asset volatility or to 
gain  desired  exposure  to  various  markets  and  return  drivers.    Currently,  we  believe  that  there  are  no  significant 
concentrations of risk associated with the Pension Plan assets. 

The  following is a description of the valuation  methodologies  for assets  measured at fair value  utilizing the  fair value 
hierarchy discussed in Note 1, which prioritizes the inputs used in the valuation methodologies in measuring fair value. 
The  fair  value  measurements  used  to  value  our  plan  assets  as  of  December  31,  2019  were  generated  by  using  market 
transactions involving identical or comparable assets.  There  were no changes in the  valuation techniques used during 
2019. 

Common and Preferred Stocks:  Includes domestic and international common and preferred stocks and are valued at the 
closing price as of the measurement date as reported on the active market on which the individual securities are traded. 

Mutual Funds:  Valued at the closing price reported on the active market on which the funds are traded.   

F-33 

 
 
 
 
 
 
 
 
 
     
  
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
U.S. Treasury and Government Agency Securities:   Valued at the closing price reported on the active market on which 
the  individual  securities  are  traded  (Level  1).    Government  issued  mortgage-backed  securities  are  valued  based  on 
external pricing indices (Level 2).  

Corporate and Municipal Bonds:   Valued based on yields currently available on comparable securities of issuers with 
similar credit ratings. 

Mortgage/Asset-backed Securities:  Valued based on market prices from external pricing indices based on recent market 
activity. 

Common Collective Trusts and Commingled Funds:  Units in the fund are valued based on the NAV of the funds, which 
is based on the fair value of the underlying investments held by the fund less its liabilities as reported by the issuer of the 
fund. The NAV per share is used as a practical expedient to estimate fair value. This practical expedient is not used when 
it is determined to be probable that the fund will sell the investment for an amount different than the reported net asset 
value.  These  investments  have  no  unfunded  commitments,  are  redeemable  daily,  monthly  or  quarterly  and  have 
redemption notice periods of up to 180 days. 

The fair values of our assets  for our defined benefit pension plans at December 31, 2019 and 2018, by asset category 
were as follows: 

(In thousands) 
Cash and cash equivalents 
Equities: 
Stocks: 

U.S. common stocks 
International stocks 

Total plan assets in the fair value hierarchy 
Common Collective Trusts measured at NAV: (1) 
Short-term investments (2) 
Equities: 
Global 
Real estate  
Fixed Income 
Total plan assets  

  Quoted Prices 
In Active 

  Markets for 
  Identical Assets   
(Level 1) 

As of December 31, 2019 
  Significant   
  Other 
  Observable    Unobservable  

  Significant 

Inputs 
      (Level 2)       

Inputs 
(Level 3) 

 $ 

 21 

 $ 

 — 

 $ 

 —  

      Total 
  $ 

21 

15 
4 
40 

 $ 

 15 
 4 
 40 

 $ 

 — 
 — 
 — 

 $ 

 —  
 —  
 —  

9,201 

 220,453 
  83,433 
   243,840 
  $ 556,967 

F-34 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
  
   
   
   
 
  
   
   
   
 
 
 
  
 
   
 
   
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
  
 
  
 
  
  
 
  Quoted Prices 
In Active 

  Markets for 
  Identical Assets   
(Level 1) 

As of December 31, 2018 
  Significant  
Significant   
  Other 
  Observable   Unobservable  

Inputs 
      (Level 2)       

Inputs 
(Level 3) 

 $ 

 15,107 

 $ 

 — 

 $ 

 —  

 46,830 
 9,656 

 7,222 
 30,752 
 51,847 
 15,954 
 81,398 

 — 
 — 

 — 
 — 
 — 
 — 
 — 

 25,616 
 — 
 — 
 10,763 
 295,145 

 — 
    36,700 
 8,733 
 — 
 $  45,433 

 $ 

 $ 

 —  
 —  

 —  
 —  
 —  
 —  
 —  

 —  
 —  
 —  
 —  
 —  

(In thousands) 
Cash and cash equivalents 
Equities: 
Stocks: 

U.S. common stocks 
International stocks 

Funds: 

U.S. small cap 
U.S. mid cap 
U.S. large cap 
Emerging markets 
International 

Fixed Income: 
U.S. treasury and government agency securities 
Corporate and municipal bonds 
Mortgage/asset-backed securities 
Mutual funds 
Total plan assets in the fair value hierarchy 
Common Collective Trusts measured at NAV: (1) 
Short-term investments (2) 
Equities: 

U.S. small cap 
U.S. large cap 
Emerging markets 
International 

Fixed Income 
Total plan assets 
Other liabilities (3) 
Net plan assets 

      Total 
  $   15,107 

 46,830 
 9,656 

 7,222 
 30,752 
 51,847 
 15,954 
 81,398 

 25,616 
 36,700 
 8,733 
 10,763 
 340,578  

  10,275  

  10,391  
  11,268  
8,739  
  15,361  
   103,345 
  499,957  
(166)  
  $  499,791 

(1)  Certain investments that are measured at fair value using NAV per share as a practical expedient have not been categorized in the 
fair  value  hierarchy.  The  fair  value  amounts  presented  in  these  tables  are  intended  to  permit  reconciliation  of  the  fair  value 
hierarchy to the total plan assets. 

(2)  Short-term  investments  include  an  investment  in  a  common  collective  trust  which  is  principally  comprised  of  certificates  of 

deposit, commercial paper, U.S. government obligations and variable rate securities with maturities less than one year. 

(3)  Net amount due for securities purchased and sold. 

The fair values of our assets for our post-retirement benefit plans at December 31, 2019 and 2018 were as follows: 

(In thousands) 
Common Collective Trusts measured at NAV: (1) 
Short-term investments (2) 
Equities: 
Global 
Real estate  
Fixed Income 
Total plan assets 

F-35 

As of 
  December 31,   
2019 

  $ 

53 

1,252 
474 
1,385 
3,164 

  $ 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
  
   
   
   
 
  
   
   
   
 
 
 
 
 
 
 
 
 
 
 
  
 
  
   
   
   
 
  
   
   
   
 
  
   
   
   
 
  
   
   
   
 
  
   
   
   
 
 
 
 
 
 
 
 
 
 
 
  
 
  
   
   
   
 
  
   
   
 
  
   
   
   
 
  
   
   
   
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(In thousands) 
Cash and cash equivalents 
Equities: 

U.S. common stocks 
International stocks 

Funds: 

U.S. mid cap 
U.S. large cap 
Emerging markets 
International 

Total plan assets in the fair value hierarchy 
Common Collective Trusts measured at NAV: (1) 
Short-term investments (2) 
Equities: 

U.S. small cap 
U.S. large cap 
Emerging markets 
International 

Fixed Income 
Total plan assets 
Benefit payments payable 
Other liabilities (3) 
Net plan assets 

Inputs 
(Level 3) 

 —   

 —  
 —  

 —  
 —  
 —  
 —  
 —  

As of December 31, 2018 

     Quoted Prices      Significant        

In Active 

  Markets for 
  Identical Assets   
(Level 1) 

Inputs 
      (Level 2)       

  Other 
  Observable    Unobservable  

  Significant 

 $ 

 4 

 $ 

 — 

 $ 

      Total 
  $ 

 4 

 240 
 83 

 75 
 74 
 188 
 449 
 1,113 

 $ 

 — 
 — 

 — 
 — 
 — 
 — 
 — 

 $ 

 240 
 83 

 75 
 74 
   188 
 449 
 1,113  

61  

 $ 

  123  
  133  
  103  
  181  
  1,220 
   2,934 
   (141) 
 (2) 
  $  2,791 

(1)  Certain investments that are measured at fair value using NAV per share as a practical expedient have not been categorized in the 
fair  value  hierarchy.  The  fair  value  amounts  presented  in  these  tables  are  intended  to  permit  reconciliation  of  the  fair  value 
hierarchy to the total plan assets. 

(2)  Short-term investments include investment in a common collective trust which is principally comprised of certificates of deposit, 

commercial paper and U.S. government obligations with maturities less than one year. 

(3)  Net amount due for securities purchased and sold. 

Cash Flows 

Contributions 

Our funding policy is to contribute annually an actuarially determined amount necessary to meet the minimum funding 
requirements as set forth in employee benefit and tax laws.  We expect to contribute approximately $25.0 million to our 
Pension Plans and $8.9 million to our other post-retirement plans in 2020.  

F-36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
 
 
 
 
 
 
 
 
 
 
 
  
 
  
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
   
   
   
 
   
   
   
 
  
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
   
 
   
 
   
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
Estimated Future Benefit Payments 

As of  December 31, 2019, benefit payments expected to be paid over the  next ten  years are outlined in the  following 
table: 

(In thousands) 
2020 
2021 
2022 
2023 
2024 
2025 - 2029 

Defined Contribution Plans 

  $ 

Pension 
Plans 

Other 
  Post-retirement  
Plans 

33,725    $ 
34,797   
35,775   
36,577   
37,741   
197,690   

8,870   
8,734   
8,203   
7,735   
7,277   
31,173   

We offer defined contribution 401(k) plans to substantially all of our employees.  Contributions made under the defined 
contribution plans include a match, at the Company’s discretion, of employee contributions to the plans.  We recognized 
expense  with  respect  to  these  plans  of  $15.8  million,  $13.7  million  and  $9.6  million  in  2019,  2018  and  2017, 
respectively.  The increase in expense in 2018 as compared to 2017 is attributable to the acquisition of FairPoint in July 
2017. 

12.  INCOME TAXES 

Income tax expense (benefit) consists of the following components: 

(In thousands) 
Current: 

Federal 
State 

Total current expense 

Deferred: 
Federal 
State 

Total deferred benefit 
Total income tax benefit 

For the Year Ended  
2018 

2017 

2019 

  $ 

 143 
 1,392 
 1,535 

 $ 

 247 
 1,634 
 1,881 

 $ 

 1,055  
 145  
 1,200  

 (4,339) 
 (910) 
 (5,249) 
  $   (3,714) 

     (17,248) 
 (8,760) 
     (26,008) 
 $  (24,127) 

     (141,726)  
 15,599  
     (126,127)  
 $  (124,927)  

The following is a reconciliation of the federal statutory tax rate to the effective tax rate for the years ended December 
31, 2019, 2018 and 2017: 

(In percentages) 
Statutory federal income tax rate 
State income taxes, net of federal benefit 
Transaction costs 
Other permanent differences 
Change in deferred tax rate 
Change in deferred tax rate - Federal Tax Reform 
Valuation allowance 
Provision to return 
Sale of stock in subsidiary 
State audit settlement 
Acquisition related 
Other 

F-37 

For the Year Ended  

      2019 

      2018 

      2017 

    10.6   
 —   
 (4.5)   
 (2.9)  
 —  
 (4.7)  
 (0.5)  
 —  
 (3.2)  
 —   
 (0.1)   

 21.0 %    21.0 %     35.0 % 
 5.2   
 —   
 (0.9)   
 3.7   
 6.9  
 (2.3)  
 0.5   
 (1.0) 
 — 
 (1.3)   
 0.5   
    15.7 %    32.3 %    209.5 % 

 4.1  
 (5.8)  
 0.2  
 (9.1)  
 189.4  
 (4.3)  
 —  
 —  
 —  
 —  
 —  

 
 
 
 
 
 
 
 
 
 
 
          
 
     
 
 
 
 
 
  
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
 
 
 
   
 
   
  
 
  
   
   
 
  
   
   
 
 
 
 
   
 
   
  
 
 
 
   
 
   
  
 
  
 
  
   
   
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
  
  
 
 
  
 
 
 
 
  
  
 
 
Deferred Taxes 

The components of the net deferred tax liability are as follows: 

(In thousands) 
Non-current deferred tax assets: 

Reserve for uncollectible accounts 
Accrued vacation pay deducted when paid 
Accrued expenses and deferred revenue 
Net operating loss carryforwards 
Pension and postretirement obligations 
Share-based compensation 
Derivative instruments 
Financing costs 
Tax credit carryforwards 

Valuation allowance 

Net non-current deferred tax assets 

Non-current deferred tax liabilities: 
Goodwill and other intangibles 
Basis in investment  
Partnership investments 
Property, plant and equipment 

Net non-current deferred taxes 

  Year Ended December 31,     

2019 

2018 

  $ 

1,194 
4,152 
9,839 
   86,535 
   80,245 
 693 
5,868 
176 
6,077 
   194,779 
(6,680) 
   188,099 

 $ 

1,164  
4,371  
    12,848  
    76,659  
    84,786  
 9  
(825)  
189  
6,411  
    185,612  
(9,158)  
    176,454  

   (66,271) 
(5) 
   (16,138) 
  (278,712) 
  (361,126) 
  $ (173,027) 

    (82,992)  
(12)  
    (14,425)  
   (267,154)  
   (364,583)  
 $ (188,129)  

Deferred income taxes are provided for the temporary differences between assets and liabilities recognized for financial 
reporting purposes and assets and liabilities recognized for tax purposes.  The ultimate realization of deferred tax assets 
depends  upon  taxable  income  during  the  future  periods  in  which  those  temporary  differences  become  deductible.    To 
determine whether deferred tax assets can be realized, management assesses whether it is more likely than not that some 
portion or all of the deferred tax assets will not be realized, taking into consideration the scheduled reversal of deferred 
tax liabilities, projected future taxable income and tax-planning strategies. 

Consolidated  and  its  wholly  owned  subsidiaries,  which  file  a  consolidated  federal  income  tax  return,  estimates  it  has 
available  federal  NOL  carryforwards  as  of  December  31,  2019  of  $349.5 million  and  related  deferred  tax  assets  of 
$73.4 million.  The  federal NOL carryforwards  for tax  years beginning after December  31, 2017  of  $60.7 million and 
related deferred tax assets of $12.8 million can be carried forward indefinitely.  The federal NOL carryforwards for the 
tax years prior to December 31, 2017 of $288.8 million and related deferred tax assets of $60.6 million expire in 2026 to 
2035.  

ETFL,  a  nonconsolidated  subsidiary  for  federal  income  tax  return  purposes,  estimates  it  has  available  NOL 
carryforwards as of December 31, 2019 of $1.0 million and related deferred tax assets of $0.2 million.  ETFL’s federal 
NOL carryforwards are for the tax years prior to December 31, 2017 and expire in 2021 to 2024. 

We  estimate  that  we  have  available  state  NOL  carryforwards  as  of  December  31,  2019  of  $758.5 million  and  related 
deferred tax assets of $16.7 million.  The state NOL carryforwards expire from 2020 to 2039. Management believes that 
it is more likely than not that we will not be able to realize state NOL carryforwards of $80.3 million and related deferred 
tax asset of $5.2 million and has placed a valuation allowance on this amount.   The related NOL carryforwards expire 
from 2020 to 2037.  If or when recognized, the tax benefits related to any reversal of the valuation allowance  will be 
accounted for as a reduction of income tax expense. 

The  enacted  Tax  Act  repeals  the  federal  alternative  minimum  tax  (“AMT”)  regime  for  tax  years  beginning  after 
December 31, 2017.  We have available AMT credit carryforwards as of December 31, 2019 of $1.5 million, which will 
be fully refundable with the filing of the 2019 federal income tax return in 2020. 

F-38 

 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
 
   
  
 
 
   
 
 
 
 
 
  
   
 
  
   
 
  
   
 
  
   
 
 
 
  
   
 
 
 
 
 
   
  
 
 
 
   
  
 
 
  
   
 
 
 
 
 
 
 
 
 
 
We estimate that we have available state tax credit carryforwards as of December 31, 2019 of  $7.7 million and related 
deferred tax assets of $6.1 million.  The state tax credit carryforwards are limited annually and expire from 2020 to 2029.  
Management believes that it is  more likely than  not that  we  will  not be able to realize state tax carryforwards of  $1.8 
million and related deferred tax asset of $1.5 million and has placed a valuation allowance on this amount.  The related 
state tax credit carryforwards expire from 2020 to 2024.  If or when recognized, the tax benefits related to any reversal of 
the valuation allowance will be accounted for as a reduction of income tax expense. 

Unrecognized Tax Benefits 

Under the accounting guidance applicable to uncertainty in income taxes, we have analyzed filing positions in all of the 
federal  and  state  jurisdictions  where  we  are  required  to  file  income  tax  returns  as  well  as  all  open  tax  years  in  these 
jurisdictions. 

Our unrecognized tax benefits as of December 31, 2019 and 2018 were $4.9 million.  There were no material effects on 
the Company’s effective tax rate.  The net amount of unrecognized benefits that, if recognized, would result in an impact 
to the effective rate is $4.7 million for each of the years ended December 31, 2019 and 2018.  

Our practice is to recognize interest and penalties related to income tax matters in interest expense and  selling, general 
and administrative expenses, respectively.  As of December 31, 2019 and 2018, we did not have a material liability for 
interest or penalties and had no material interest or penalty expense. 

The  periods  subject  to  examination  for  our  federal  return  are  years  2016  through  2018.   The  periods  subject  to 
examination for our state returns are years 2015 through 2018.  In addition, prior tax years may be subject to examination 
by federal or state taxing authorities if the Company's NOL carryovers from those prior years are utilized in the future.  
We are currently under examination by state taxing authorities.  We do not expect any settlement or payment that may 
result from the examination to have a material effect on our results or cash flows. 

We do not expect that the total unrecognized tax benefits and related accrued interest will significantly change due to the 
settlement of audits or the expiration of statute of limitations in the next twelve months.  There were no material effects 
on the Company’s effective tax rate. 

The following is a reconciliation of the unrecognized tax benefits for the years ended December 31, 2019 and 2018: 

(In thousands) 
Balance at January 1 
Additions for tax positions related to FairPoint acquisition 
Balance at December 31 

13.  COMMITMENTS AND CONTINGENCIES 

Liability for 
Unrecognized 
Tax Benefits 

2019 

  $   4,933 
 — 
  $  4,933  

2018 
 $   4,296  
 637  
 $  4,933  

We have certain other obligations for various contractual agreements to secure future rights to goods and services to be 
used  in  the  normal  course  of  our  operations.  These  include  purchase  commitments  for  planned  capital  expenditures, 
agreements securing dedicated access and transport services, and service and support agreements.   

As of December 31, 2019, future  minimum contractual obligations and the estimated timing and effect the obligations 
will have on our liquidity and cash flows in future periods are as follows: 

2020 

(in thousands) 
Service and support agreements (1)   $  19,455 
   9,787 
Transport and data connectivity 
Capital expenditures (2) 
   3,945 
Other operating agreements (3) 
   3,301 
  $  36,488 

Total 

2021 
 $  10,429 
 7,964 
 — 
    2,458 
 $  20,851 

2024 

    Minimum Annual Contractual Obligations 
2023 
 $  6,751 
 5,256 
 — 
     1,983 
 $  13,990 

2022 
 $  8,112 
 6,850 
 — 
    2,017 
 $  16,979 

339 
 5,242 
 — 
 383 
 $  5,964 

 $ 

 $ 

     Thereafter       Total 
305 
 151 
 — 
 915 
 $  1,371 

 $  45,391  
    35,250  
    3,945  
    11,057  
 $  95,643  

F-39 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
     
     
     
     
     
  
 
   
   
   
   
   
 
   
   
   
   
   
 
   
   
(1)   We  have  entered  into  service  and  maintenance  agreements  to  support  various  computer  hardware  and  software 

applications and certain equipment.   

(2)  We have binding commitments with numerous suppliers for future capital expenditures. 
(3)  We  have  entered  into  various  non-cancelable  rental  agreements  for  certain  facilities  and  equipment  used  in  our 

operations. 

Litigation, Regulatory Proceedings and Other Contingencies 

Local Switching Support 

In  2015,  our  subsidiary,  FairPoint  filed  a  petition  (the  “Petition”)  with  the  FCC  asking  the  FCC  to  direct  National 
Exchange Carrier Association (“NECA”) to stop subtracting frozen Local Switching Support (“LSS”) from FairPoint’s 
ICC Eligible Recovery for FairPoint’s rate of return Incumbent Local Exchange Carriers (“ILECs”) that participate in the 
NECA pooling process.  This issue is unique to rate of return affiliates of price cap carriers because such companies are 
considered price cap carriers for the FCC’s CAF funding, but remain rate of return for ICC purposes.  Effective January 
1,  2012,  FairPoint  rate  of  return  ILECs  were  placed  under  the  price  cap  CAF  Phase  I  interim  support  mechanism, 
whereby  the  ILECs  continued  to  receive  frozen  USF  support  for  all  forms  of  USF  support  received  during  2011, 
including  LSS.   The  rate  of  return  rules  for  ICC  included  LSS  support  in  that  mechanism  as  well;  therefore,  NECA 
subtracted the frozen LSS support from the ICC Eligible Recovery amounts in accordance with FCC rules prohibiting 
duplicate recovery.  When FairPoint accepted CAF Phase II support effective January 1, 2015, there was no longer any 
duplicate  support  and  FairPoint  requested  NECA 
to  stop  subtracting  LSS  from  FairPoint’s  ICC  Eligible 
Recovery.  NECA declined to make that change, which led to FairPoint filing the Petition with the FCC asking the FCC 
to direct NECA to comply with FCC rules on ICC Eligible Recovery for rate of return ILECs.  This issue also applies to 
Consolidated’s operations in Minnesota, which are also rate of return ILECs associated with a price cap company.  The 
combined  LSS  support  for  the  period  from  January  1,  2015  through  December  31,  2017  was  approximately  $12.3 
million.  Our ongoing ICC Eligible Recovery support for 2018 increased by approximately  $3.6 million, and thereafter, 
is expected to decline by 5% per year through 2021.  On March 31, 2018, we obtained the required votes necessary for 
an approved order and on April 19, 2018, the FCC issued its order approving our Petition.  As a result, during the year 
ended December 31, 2018, we recognized subsidies revenue of $7.2 million and a contingent asset of $8.7 million as a 
pre-acquisition gain contingency for the FairPoint LSS revenue prior to the acquisition date.   

 Access Charges 

In 2014, Sprint Communications Company L.P. (“Sprint”) along with MCI Communications Services, Inc. and Verizon 
Select  Services  Inc.  (collectively  “Verizon”)  filed  lawsuits  against  certain  subsidiaries  of  the  Company  including 
FairPoint,  and  many  other  Local  Exchange  Carriers  (collectively,  “LECs”)  throughout  the  country  challenging  the 
switched  access  charges  LECs  assessed  Sprint  and  Verizon,  as  interexchange  carriers  (“IXCs”),  for  certain  calls 
originating  from  or  terminating  to  mobile  devices  that  are  routed  to  or  from  these  LECs  through  these  IXCs.  The 
plaintiffs’ position is based on their interpretation of  federal law, among other things, and they are seeking refunds of 
past access charges paid for such calls.  The disputed amounts total $4.8 million and cover periods dating back as far as 
2006.  CenturyLink, Inc. and its LEC subsidiaries (collectively “CenturyLink”), requested that the U.S. Judicial Panel on 
Multidistrict  Litigation  (the  “Panel”),  which  has  the  authority  to  transfer  the  pretrial  proceedings  to  a  single  court  for 
multiple  civil  cases  involving  common  questions  of  fact,  transfer  and  consolidate  these  cases  in  one  court.  The  Panel 
granted CenturyLink’s request and ordered that these cases be transferred to and centralized in the U.S. District Court for 
the Northern District of Texas (the “U.S. District Court”).   

On November 17, 2015, the U.S. District Court dismissed these complaints based on its interpretation of federal law and 
held that LECs could assess switched access charges for the calls at issue (the “November 2015 Order”).  The November 
2015 Order also allowed the plaintiffs to amend their complaints to assert claims that arise under state laws independent 
of the dismissed claims asserted under federal law.  While Verizon did not make such a filing, on May 16, 2016, Sprint 
filed  amended  complaints  and  on  June  30,  2016,  the  LEC  defendants  named  in  such  complaints  filed,  among  other 
things, a Joint Motion to Dismiss them, which the U.S. District Court granted on May 3, 2017.  Certain of our FairPoint 
LEC entities filed counterclaims against Sprint and Verizon.   

F-40 

 
 
 
 
 
 
 
 
 
   
Relatedly,  in  2016,  numerous  LECs  across  the  country,  including  a  number  of  our  legacy  Consolidated  and  FairPoint 
LEC  entities,  filed  complaints  in  various  U.S.  district  courts  against  Level  3  Communications,  LLC  and  certain  of  its 
affiliates (collectively,  “Level 3”) for its  failure to pay access charges  for certain calls that the November 2015 Order 
held could be assessed by LECs.  The Company’s LEC entities, including FairPoint, sought from Level 3 a total amount 
of at least $2.3 million, excluding attorneys’ fees.  These complaint cases were transferred to and included in the above-
referenced consolidated proceeding before the U.S. District Court.  Level 3 filed a Motion to Dismiss these complaints 
that, in part, repeated arguments, which the November 2015 Order rejected.  On March 22, 2017, the U.S. District Court 
denied Level 3’s Motion to Dismiss. 

On March 12, 2018, a motion for summary judgment was filed by various LECs with counterclaims against Verizon and 
Sprint.  On March 26, 2018, a motion for summary judgment was filed by various LECs with claims against Level 3.  On 
May 15, 2018, the U.S. District Court granted all pending motions for summary judgment against Sprint, Verizon, and 
Level 3, and directed the entry of formal judgments in these cases. 

On July 17, 2018, the U.S. District Court entered a judgment of  $0.7 million in favor of our legacy Consolidated LEC 
entities and against Level 3.  Level 3 filed a notice of appeal of this  judgment with the U.S. Court of Appeals for the 
Fifth Circuit (the “Fifth Circuit”) on July 24, 2018.  On August 15, 2018, the U.S. District Court entered a judgment of 
over  $1.2  million in  favor of  our FairPoint  LEC entities and against Level 3.   Level 3  filed a  notice of appeal of this 
judgment with the Fifth Circuit on August 20, 2018.  On September 21, 2018,  all of our LECs entered into a settlement 
agreement  with  Level  3  to  resolve  the  dispute  with  respect  to  all  past-due  amounts  at  issue  in  the  litigation.    The 
settlement did not result in a material impact to our financial statements.  As part of the settlement, the parties filed on 
October 18, 2018 joint stipulations to dismiss with prejudice the related complaints by our LECs against Level 3 with the 
U.S. District Court and a joint motion to voluntarily dismiss the Level 3 appeal against our LECs with the Fifth Circuit.  
The Fifth Circuit granted this motion on October 25, 2018 by dismissing the Level 3 appeal. 

Formal judgments  were entered in the Verizon and Sprint  cases on June 7, 2018.  Verizon and Sprint  filed notices of 
appeal  of  these  judgments  with  the  Fifth  Circuit  on  June  28  and  June  29,  2018,  respectively.    Those  appeals  remain 
pending.  Absent a decision by an appellate court that overturns these orders, it could be difficult for Sprint or Verizon to 
succeed on its claims against us.  Therefore, we do not expect any potential settlement or judgment to have a material 
adverse impact on our financial results or cash flows.  

Gross Receipts Tax 

Two  of  our  subsidiaries,  Consolidated  Communications  of  Pennsylvania  Company  LLC  (“CCPA”)  and  Consolidated 
Communications Enterprise Services Inc. (“CCES”), have, at various times, received Assessment Notices and/or Audit 
Assessment Notices from the Commonwealth of Pennsylvania Department of Revenue (“DOR”) increasing the amounts 
owed for the Pennsylvania Gross Receipts Tax, and have had audits performed for the tax years 2008 through 2016.  For 
our  CCES  and  CCPA  subsidiaries,  the  total  additional  tax  liabilities  calculated  by  the  DOR  auditors  for  the  tax  years 
2008 through 2016, including interest, are approximately $6.1 million and $7.4 million, respectively.  We filed Petitions 
for  Reassessment  with  the  DOR’s  Board  of  Appeals  for  the  tax  years  2008  through  2016,  contesting  these  audit 
assessments.  These cases remain pending and are in various stages of appeal. 

In  May  2017,  we  entered  into  an  agreement  to  guarantee  any  potential  liabilities  to  the  DOR  up  to  $5.0  million.   We 
believe that certain of the DOR’s findings regarding CCPA’s and CCES’s additional tax liabilities for the tax years 2008 
through 2016, for  which  we  have  filed appeals, continue  to lack  merit.  However, in January 2018, CCES and CCPA 
submitted initial settlement offers to the Pennsylvania  Office of Attorney General proposing to settle the intrastate and 
interstate  cases  at  reduced  tax  liabilities  for  the  tax  years  2008  through  2013.    The  settlement  offers  were  subject  to 
negotiation  with  the  Commonwealth  of  Pennsylvania,  with  final  approvals  required  from  the  Pennsylvania  Office  of 
Attorney General and DOR.  The approvals have been obtained and the necessary settlement documents drafted for our 
review.    The  Commonwealth  Court  of  Pennsylvania  imposed  a  deadline  in  December  2019  for  the  parties  to  finalize 
their  agreement  and  file  stipulations  for  judgment.    Stipulations  for  judgment  and  directions  to  satisfy  for  the  2008 
through  2013  tax  years,  except  for  the  2010  CCPA  appeals,  were  filed  in  December  2019,  bringing  the  appeals  to  a 
conclusion.  The settlement resulted in a payment from us to the DOR of $2.1 million, which the Company previously 
reserved  for.    While  we  continue  to  believe  a  settlement  of  all  remaining  disputed  claims  is  possible,  we  cannot 
anticipate  at  this  time  what  the  ultimate  resolution  of  these  cases  will  be,  nor  can  we  evaluate  the  likelihood  of  a 
favorable or unfavorable outcome or the potential losses (or gains) should such an outcome occur. 

F-41 

 
 
 
 
 
 
 
 
Based  on  the  initial  settlement  offers  for  the  tax  years  2008  through  2013  and  the  Company’s  best  estimate  of  the 
potential additional tax liabilities for  the tax years 2010 (CCPA) and  2014 through 2018 (CCPA and CCES), we have 
reserved  $1.5  million  and  $0.7  million,  including  interest,  for  our  CCES  and  CCPA  subsidiaries,  respectively.    We 
expect the filings for the tax years 2014 through 2018 to be settled at a later date similar to the initial settlement.  We do 
not believe that the outcome of these claims will have a material adverse impact on our financial results or cash flows.  

From time to time, we may be involved in litigation that we believe is of the type common to companies in our industry, 
including regulatory issues.  While the outcome of these claims cannot be predicted with certainty, we do not believe that 
the  outcome  of  any  of  these  legal  matters  will  have  a  material  adverse  impact  on  our  business,  results  of  operations, 
financial condition or cash flows. 

14.  RELATED PARTY TRANSACTIONS 

Richard  A.  Lumpkin,  who  was  a  member  of  our  Board  of  Directors  until  April  4,  2019,  had  significant  related  party 
transactions.  The following speaks to the related party transactions involving Mr. Lumpkin through April 4, 2019.  As of 
December 31, 2019, there were no other significant related party transactions. 

Finance Leases 

Mr. Lumpkin, together with his family, beneficially owned 37.0% of Agracel, Inc. (“Agracel”), a real estate investment 
company, at April 4, 2019 and December 31, 2018.  Mr. Lumpkin was also a director of Agracel.  Agracel was the sole 
managing member and 50% owner of LATEL LLC (“LATEL”).  Mr. Lumpkin and his immediate family had a 68.5% 
beneficial ownership of LATEL at April 4, 2019 and December 31, 2018. 

We had three finance lease agreements with LATEL for the occupancy of three buildings on a triple net lease basis.  In 
accordance with the Company’s related person transactions policy, these leases were approved by our Audit Committee 
and Board of Directors (“BOD”).  We accounted for these leases as finance leases in accordance with ASC 842, Leases.  
The finance lease agreements require us to pay substantially all expenses associated with general maintenance and repair, 
utilities, insurance and taxes.  One of the lease agreements was terminated on October 31, 2019 while the remaining two 
lease agreements have a maturity date of May 31, 2021 each with two five-year options to extend the term of the lease 
after the initial expiration date.  We were required to pay LATEL approximately $7.9 million over the initial terms of the 
lease agreements.  The carrying value of the finance leases at December 31, 2018 was approximately $1.7 million.  We 
recognized $0.1 million through April 4, 2019 and $0.3 million in each of 2018 and 2017 in interest expense.  We also 
recognized  $0.1  million  in  2019  through  April  4,  2019  and  $0.4  million  in  each  of  2018  and  2017  in  amortization 
expense related to the finance leases. 

Long-Term Debt 

A  trust,  for  which  Mr.  Lumpkin  was  the  beneficiary  of,  owned  $5.0  million  of  the  Senior  Notes.  We  recognized 
approximately $0.1 million through April 4, 2019 and $0.3 million in each of 2018 and 2017 in interest expense for the 
Senior Notes owned by the related party. 

Other Services 

Mr.  Lumpkin  also  had  a  minority  ownership  interest  in  First  Mid  Bank  &  Trust  (“First  Mid”).  We  provided 
telecommunications products and services to First Mid and in return received approximately $0.2 million through April 
4, 2019, $0.9 million in 2018 and $0.7 million in 2017 for these services.  

15.  QUARTERLY FINANCIAL INFORMATION (UNAUDITED) 

2019 

Net revenues 
Operating income 
Net income (loss) attributable to common stockholders 
Basic and diluted earnings (loss) per share 

Quarter Ended 

      March 31,         June 30,  

     September 30,       December 31,    

(In thousands, except per share amounts) 

  $  338,649 
  $   16,720 
 (7,265) 
  $ 
 (0.11) 
  $ 

 $  333,532 
 $   14,300 
 (7,387) 
 $ 
 (0.10) 
 $ 

 $   333,326 
 23,542 
 $ 
 257 
 $ 
 — 
 $ 

 $   331,035  
 26,719  
 $ 
 (5,988)  
 $ 
 (0.08)  
 $ 

F-42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2018 

Net revenues 
Operating income 
Net loss attributable to common stockholders 
Basic and diluted loss per share 

Quarter Ended 

      March 31,         June 30,  

     September 30,       December 31,    

(In thousands, except per share amounts) 

  $  356,039 
  $ 
 9,239 
  $   (11,298) 
 (0.16) 
  $ 

 $  350,221 
 $ 
 5,427 
 $   (10,643) 
 (0.15) 
 $ 

 $   348,064 
 $ 
 748 
 $   (14,914) 
 (0.21) 
 $ 

 $   344,750  
 $ 
 3,555  
 $   (13,979)  
 (0.20)  
 $ 

During  the  quarter  ended  December  31,  2019,  we  purchased  a  group  annuity  contract  to  transfer  the  pension  benefit 
obligations and annuity administration for a select group of retirees or their beneficiaries to an annuity provider.  As a 
result of the transfer of the pension liability to the annuity provider and other lump sum payments to participants of the 
Pension Plans, we recognized a non-cash pension settlement charge of $6.7 million during the quarter ended December 
31, 2019. 

In 2019, we recognized a gain on extinguishment of debt from the partial repurchase of our Senior Notes of $0.3 million, 
$1.1 million and  $3.1  million during the quarters ended June  30, 2019, September 30, 2019, and December 31, 2019, 
respectively.  

As part of our integration efforts of FairPoint and continued cost saving initiatives, we incurred severance costs of $8.7 
million during the quarter ended December 31, 2019.  The quarters ended September 30, 2018 and December 31, 2018 
included severance costs of $4.0 million and $5.7 million, respectively. 

During the quarter ended March 31, 2018, we recognized subsidies revenue of  $4.9 million related to a settlement for 
frozen LSS, as described in Note 13. 

16.  CONDENSED CONSOLIDATING FINANCIAL INFORMATION 

Consolidated Communications, Inc. is the primary obligor under the unsecured Senior Notes. We and substantially all of 
our subsidiaries, including our FairPoint subsidiaries, have jointly and severally guaranteed the Senior Notes.  All of the 
subsidiary  guarantors are  100% direct or indirect  wholly owned subsidiaries of the parent,  and all guarantees are full, 
unconditional  and  joint  and  several  with  respect  to  principal,  interest  and  liquidated  damages,  if  any.    As  such,  we 
present  condensed  consolidating  balance  sheets  as  of  December  31,  2019  and  2018,  and  condensed  consolidating 
statements of operations and cash flows for the years ended December 31, 2019, 2018 and 2017 for each of Consolidated 
Communications Holdings, Inc. (Parent), Consolidated Communications, Inc. (Subsidiary Issuer), guarantor subsidiaries 
and other non-guarantor subsidiaries with any consolidating adjustments.  See Note 7 for more information regarding our 
Senior Notes. 

F-43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Condensed Consolidating Balance Sheets 
(amounts in thousands) 

      Parent 

Subsidiary 
Issuer 

     Guarantors      Non-Guarantors      Eliminations      Consolidated   

December 31, 2019 

ASSETS  
Current assets:  

Cash and cash equivalents  
Accounts receivable, net  
Income taxes receivable  
Prepaid expenses and other current assets  

Total current assets  

$ 

 —    $ 
 —   
 1,812   
 —   
 1,812   

 12,387    $ 
 78   
 —   
 —   
 12,465   

 8    $ 

 —    $ 

 112,415   
 791   
 41,431   
 154,645   

 7,523   
 66   
 356   
 7,945   

 —    $ 
 —   
 —   
 —   
 —   

 12,395   
 120,016   
 2,669   
 41,787   
 176,867   

Property, plant and equipment, net  

 —   

 —   

    1,770,187   

 65,691   

 —   

    1,835,878   

Intangibles and other assets:  

Investments  
Investments in subsidiaries  
Goodwill  
Customer relationships, net  
Other intangible assets  
Advances due to/from affiliates, net  
Deferred income taxes  
Other assets  

 —   
    3,547,466   
 —   
 —   
 —   
 —   
 86,447   
 1,506   

 8,863   
    3,520,346   
 —   
 —   
 —   
    2,289,433   
 5,661   
 —   

 103,854   
 17,165   
 969,093   
 164,069   
 1,470   
 893,394   
 —   
 52,887   

Total assets  

$  3,637,231    $  5,836,768    $  4,126,764    $ 

 —   
 —   
 66,181   
 —   
 9,087   
 113,473   
 —   
 522   

 112,717   
 —   
    1,035,274   
 164,069   
 10,557   
 —   
 —   
 54,915   
 262,899    $  (10,473,385)   $   3,390,277   

 —   
 (7,084,977)  
 —   
 —   
 —   
 (3,296,300)  
 (92,108)  
 —   

LIABILITIES AND SHAREHOLDERS’ 
EQUITY 
Current liabilities:  

Accounts payable  
Advance billings and customer deposits  
Accrued compensation  
Accrued interest 
Accrued expense  
Current portion of long term debt and 
finance lease obligations  

Total current liabilities  

Long-term debt and finance lease obligations  
Advances due to/from affiliates, net  
Deferred income taxes  
Pension and postretirement benefit obligations  
Other long-term liabilities  
Total liabilities  
Shareholders’ equity:  
Common Stock  
Other shareholders’ equity  
Total Consolidated Communications 
Holdings, Inc. shareholders’ equity 
Noncontrolling interest  
Total shareholders’ equity  
Total liabilities and shareholders’ equity  

$ 

 —    $ 
 —   
 —   
 —   
 50   

 —    $ 
 —   
 —   
 7,523   
 2,565   

 30,936    $ 
 44,436   
 56,356   
 351   
 71,659   

 —   
 50   

 18,350   
 28,438   

 8,808   
 212,546   

 —   
    3,296,300   
 —   
 —   
 —   
    3,296,350   

    2,235,609   
 —   
 —   
 —   
 25,255   
    2,289,302   

 15,001   
 —   
 240,983   
 285,832   
 46,656   
 801,018   

 —    $ 

 1,274   
 713   
 —   
 1,132   

 143   
 3,262   

 67   
 —   
 24,152   
 16,464   
 819   
 44,764   

 —    $ 
 —   
 —   
 —   
 —   

 30,936   
 45,710   
 57,069   
 7,874   
 75,406   

 —   
 —   

 27,301   
 244,296   

 —   
 (3,296,300)  
 (92,108)  
 —   
 —   
 (3,388,408)  

    2,250,677   
 —   
 173,027   
 302,296   
 72,730   
    3,043,026   

 720   
 340,161   

 —   
    3,547,466   

 17,411   
    3,301,965   

 30,000   
 188,135   

 (47,411)  
 (7,037,566)  

 720   
 340,161   

 340,881   
 —   
 340,881   

    3,547,466   
 —   
    3,547,466   

    3,319,376   
 6,370   
    3,325,746   

$  3,637,231    $  5,836,768    $  4,126,764    $ 

 340,881   
 (7,084,977)  
 218,135   
 6,370   
 —   
 —   
 218,135   
 347,251   
 (7,084,977)  
 262,899    $  (10,473,385)   $   3,390,277   

F-44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
  
 
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
  
  
  
  
  
  
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
 
 
 
      Parent 

Subsidiary 
Issuer 

     Guarantors      Non-Guarantors      Eliminations      Consolidated   

December 31, 2018 

ASSETS  
Current assets:  

Cash and cash equivalents  
Accounts receivable, net  
Income taxes receivable  
Prepaid expenses and other current assets  

  $ 

Total current assets  

 —    $ 
 —   
 10,272   
 —   
 10,272   

 9,616    $ 
 —   
 —   
 2,465   
 12,081   

 —    $ 

 1    $ 

 122,743   
 790   
 41,547   
 165,080   

 10,430   
 10   
 324   
 10,765   

Property, plant and equipment, net  

 —   

 —   

    1,861,009   

 66,117   

 (18)   $ 
 (37)  
 —   
 —   
 (55)  

 9,599  
 133,136  
 11,072  
 44,336  
 198,143  

 —   

    1,927,126  

Intangibles and other assets:  

Investments  
Investments in subsidiaries  
Goodwill  
Customer relationships, net  
Other intangible assets  
Advances due to/from affiliates, net  
Deferred income taxes  
Other assets  

 —   
    3,587,612   
 —   
 —   
 —   
 —   
 76,758   
 —   

 8,673   
    3,505,477   
 —   
 —   
 —   
    2,379,079   
 —   
 1,524   

 102,180   
 15,949   
 969,093   
 228,959   
 2,396   
 760,310   
 —   
 18,237   

Total assets  

  $  3,674,642    $  5,906,834    $  4,123,213    $ 

 —   
 —   
 66,181   
 —   
 9,087   
 97,898   
 —   
 651   

 110,853  
 —   
 —  
 (7,109,038)  
    1,035,274  
 —   
 228,959  
 —   
 11,483  
 —   
 —  
 (3,237,287)  
 —  
 (76,758)  
 23,423  
 3,011   
 250,699    $  (10,420,127)   $   3,535,261  

LIABILITIES AND SHAREHOLDERS’ 
EQUITY  
Current liabilities:  

Accounts payable  
Advance billings and customer deposits  
Dividends payable  
Accrued compensation  
Accrued interest 
Accrued expense  
Current portion of long term debt and 
finance lease obligations  

Total current liabilities  

  $ 

 —    $ 
 —   
 27,579   
 —   
 —   
 40   

 —    $ 
 —   
 —   
 —   
 8,430   
 37   

 32,502    $ 
 46,316   
 —   
 63,688   
 802   
 70,365   

 —   
 27,619   

 18,350   
 26,817   

 11,968   
 225,641   

 —   
    3,237,287   
 —   
 —   
 —   
    3,264,906   

    2,285,341   
 —   
 122   
 —   
 6,942   
    2,319,222   

 17,988   
 —   
 239,880   
 295,815   
 22,305   
 801,629   

Long-term debt and finance lease obligations  
Advances due to/from affiliates, net  
Deferred income taxes  
Pension and postretirement benefit obligations    
Other long-term liabilities  
Total liabilities  
Shareholders’ equity:  
Common Stock  
Other shareholders’ equity  
Total Consolidated Communications 
Holdings, Inc. shareholders’ equity 
Noncontrolling interest  
Total shareholders’ equity  
Total liabilities and shareholders’ equity  

 712   
 409,024   

 —   
    3,587,612   

 17,411   
    3,298,255   

 30,000   
 175,760   

 (47,411)  
 (7,061,627)  

 712  
 409,024  

 409,736   
 —   
 409,736   

    3,587,612   
 —   
    3,587,612   
  $  3,674,642    $  5,906,834    $  4,123,213    $ 

    3,315,666   
 5,918   
    3,321,584   

 409,736  
 (7,109,038)  
 205,760   
 5,918  
 —   
 —   
 415,654  
 205,760   
 (7,109,038)  
 250,699    $  (10,420,127)   $   3,535,261  

 —    $ 

 1,408   
 —   
 771   
 —   
 1,263   

 150   
 3,592   

 256   
 —   
 21,874   
 18,319   
 898   
 44,939   

 —    $ 
 —   
 —   
 —   
 —   
 (55)  

 32,502  
 47,724  
 27,579  
 64,459  
 9,232  
 71,650  

 —   
 (55)  

 30,468  
 283,614  

 —   
 (3,237,287)  
 (73,747)  
 —   
 —   
 (3,311,089)  

    2,303,585  
 —  
 188,129  
 314,134  
 30,145  
    3,119,607  

F-45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
  
 
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
 
  
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
  
 
  
  
  
  
 
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
 
 
 
Condensed Consolidating Statements of Operations 
(amounts in thousands) 

Year Ended December 31, 2019 

Net revenues  
Operating expenses:  

Cost of services and products (exclusive of 
depreciation and amortization)  
Selling, general and administrative expenses  
Depreciation and amortization  

Operating income (loss)  
Other income (expense):  

Interest expense, net of interest income  
Intercompany interest income (expense)  
Gain on extinguishment of debt  
Investment income  
Equity in earnings of subsidiaries, net  
Other, net  

Income (loss) before income taxes  
Income tax expense (benefit)  
Net income (loss)  
Less: net income attributable to noncontrolling 
interest  
Net income (loss) attributable to Consolidated 
Communications Holdings, Inc.  

Subsidiary 
Issuer 

      Parent 
  $ 

 —    $ 

     Guarantors      Non-Guarantors      Eliminations      Consolidated   
 1,336,542  
 48,142    $ 

 (12,628)   $ 

 193    $  1,300,835    $ 

 —   
 7,565   
 —   
 (7,565)  

 —   
 —   
 —   
 193   

 60   
 —   
 —   
 —   
    (13,067)  
 1   
    (20,571)  
 (188)  
    (20,383)  

    (136,696)  
 58,908   
 4,510   
 190   
 44,271   
 47   
 (28,577)  
 (15,510)  
 (13,067)  

 572,661   
 282,586   
 371,572   
 74,016   

 (86)  
 (58,831)  
 —   
 37,898   
 775   
 (10,042)  
 43,730   
 9,338   
 34,392   

 14,261   
 9,579   
 9,665   
 14,637   

 62   
 (77)  
 —   
 —   
 —   
 (870)  
 13,752   
 2,646   
 11,106   

 (11,986)  
 (642)  
 —   
 —   

 —   
 —   
 —   
 —   
 (31,979)  
 —   
 (31,979)  
 —   
 (31,979)  

 —   

 —   

 452   

 —   

 —   

  $  (20,383)   $ 

 (13,067)   $ 

 33,940    $ 

 11,106    $ 

 (31,979)   $ 

 574,936  
 299,088  
 381,237  
 81,281  

 (136,660)  
 —  
 4,510  
 38,088  
 —  
 (10,864)  
 (23,645)  
 (3,714)  
 (19,931)  

 452  

 (20,383)  

Total comprehensive income (loss) attributable to 
common shareholders 

  $  (48,039)   $ 

(40,723)   $ 

23,867    $ 

12,377    $ 

4,479    $ 

(48,039)  

F-46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
Net revenues 
Operating expenses: 

Cost of services and products (exclusive of 
depreciation and amortization) 
Selling, general and administrative expenses 
Acquisition and other transaction costs  
Depreciation and amortization 

Operating income (loss) 
Other income (expense): 

Interest expense, net of interest income 
Intercompany interest income (expense) 
Investment income 
Equity in earnings of subsidiaries, net 
Other, net 

Income (loss) before income taxes 
Income tax expense (benefit) 
Net income (loss) 
Less: net income attributable to noncontrolling 
interest 
Net income (loss) attributable to Consolidated 
Communications Holdings, Inc. 

Year Ended December 31, 2018 

Subsidiary 
Issuer 

      Parent 
  $ 

 —    $ 

     Guarantors      Non-Guarantors      Eliminations      Consolidated   
 1,399,074  

 —    $  1,356,074    $ 

 (12,541)   $ 

 55,541    $ 

 —   
 4,087   
 1,960   
 —   
 (6,047)  

 —   
 —   
 —   
 —   
 —   

 (103)  
 —   
 —   
    (42,181)  
 7   
    (48,324)  
 2,510   
    (50,834)  

    (136,378)  
 58,908   
 178   
 8,858   
 —   
 (68,434)  
 (26,253)  
 (42,181)  

 607,582   
 317,289   
 —   
 422,704   
 8,499   

 1,785   
 (58,844)  
 39,418   
 5,133   
 1,067   
 (2,942)  
 (5,784)  
 2,842   

 16,386   
 12,674   
 —   
 9,964   
 16,517   

 118   
 (64)  
 —   
 —   
 241   
 16,812   
 5,400   
 11,412   

 (12,096)  
 (445)  
 —   
 —   
 —   

 —   
 —   
 —   
 28,190   
 —   
 28,190   
 —   
 28,190   

 —   

 —   

 263   

 —   

 —   

  $  (50,834)   $   (42,181)   $ 

 2,579    $ 

 11,412    $ 

 28,190    $ 

 611,872  
 333,605  
 1,960  
 432,668  
 18,969  

 (134,578)  
 —  
 39,596  
 —  
 1,315  
 (74,698)  
 (24,127)  
 (50,571)  

 263  

 (50,834)  

Total comprehensive income (loss) attributable to 
common shareholders 

  $  (55,963)   $  (47,310)   $ 

(3,545)   $ 

10,486    $ 

40,369    $ 

(55,963)  

Year Ended December 31, 2017 

Net revenues 
Operating expenses: 

Cost of services and products (exclusive of 
depreciation and amortization) 
Selling, general and administrative expenses 
Acquisition and other transaction costs  
Depreciation and amortization 

Operating income (loss) 
Other income (expense): 

Interest expense, net of interest income 
Intercompany interest income (expense) 
Investment income 
Equity in earnings of subsidiaries, net 
Other, net 

Income (loss) before income taxes 
Income tax expense (benefit) 
Net income (loss) 
Less: net income attributable to noncontrolling 
interest 
Net income (loss) attributable to Consolidated 
Communications Holdings, Inc. 

Subsidiary 
Issuer 

      Parent 
  $ 

 —    $ 

     Guarantors      Non-Guarantors      Eliminations      Consolidated   
 (12,707)   $   1,059,574   

 —    $  1,013,505    $ 

 58,776    $ 

 —   
 1,924   
 33,650   
 —   
    (35,574)  

 —   
 30   
 —   
 —   
 (30)  

 (12)  
 —   
 —   
    101,863   
 —   
 66,277   
 1,332   
 64,945   

    (128,737)  
 58,909   
 157   
    109,015   
 3   
 39,317   
 (27,610)  
 66,927   

 447,029   
 234,198   
 —   
 280,843   
 51,435   

 (1,183)  
 (58,827)  
 31,592   
 1,918   
 (694)  
 24,241   
 (97,667)  
 121,908   

 11,245   
 13,420   
 —   
 11,030   
 23,081   

 146   
 (82)  
 —   
 —   
 188   
 23,333   
 (982)  
 24,315   

 (12,276)  
 (431)  
 —   
 —   
 —   

 —   
 —   
 —   
    (212,796)  
 —   
    (212,796)  
 —   
    (212,796)  

 —   

 —   

 354   

 —   

 —   

  $   64,945    $ 

 66,927    $ 

 121,554    $ 

 24,315    $ 

 (212,796)   $ 

 445,998   
 249,141   
 33,650   
 291,873   
 38,912   

 (129,786)  
 —   
 31,749   
 —   
 (503)  
 (59,628)  
 (124,927)  
 65,299   

 354   

 64,945   

Total comprehensive income (loss) attributable to 
common shareholders 

  $  64,139    $  71,746    $  119,174    $ 

25,381    $ 

(216,301)   $ 

64,139   

F-47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
Condensed Consolidating Statements of Cash Flows 
(amounts in thousands) 

Year Ended December 31, 2019 

Net cash (used in) provided by operating activities 

$ 

 (3,205) 

Parent 

Subsidiary 
Issuer 
 (57,831) 

 $ 

      Guarantors       Non-Guarantors      Consolidated   

 $ 

 381,366 

 $ 

 18,766 

 $ 

 339,096 

Cash flows from investing activities: 

Purchases of property, plant and equipment 
Proceeds from sale of assets 
Distributions from investments 
Other 

Net cash used in investing activities 

 — 
 — 
 — 
 — 
 — 

 — 
 — 
 — 
 — 
 — 

Cash flows from financing activities: 

Proceeds from issuance of long-term debt 
Payment of finance lease obligation 
Payment on long-term debt 
Repurchase of senior notes 
Share repurchases for minimum tax withholding 
Dividends on common stock 
Transactions with affiliates, net 

Net cash provided by (used in) financing activities 
Increase (decrease) in cash and cash equivalents 
Cash and cash equivalents at beginning of period 
Cash and cash equivalents at end of period 

$ 

 — 
 — 
 — 
 — 
 (363) 
 (55,445) 
 59,013 
 3,205 
 — 
 — 
 — 

 195,000 
 — 
 (195,350) 
 (49,804) 
 — 
 — 
 110,756 
 60,602 
 2,771 
 9,616 
 12,387 

 $ 

 $ 

 (223,715) 
 14,707 
 329 
 (663) 
 (209,342) 

 — 
 (12,322) 
 — 
 — 
 — 
 — 
 (159,676) 
 (171,998) 
 26 
 (18) 
 8 

 $ 

 (8,488) 
 11 
 — 
 — 
 (8,477) 

 — 
 (197) 
 — 
 — 
 — 
 — 
 (10,093) 
 (10,290) 
 (1) 
 1 
 — 

 (232,203)   
 14,718 
 329 
 (663)   
 (217,819)   

 195,000 
 (12,519)   
 (195,350)   
 (49,804)   
 (363)   
 (55,445)   
 — 

 (118,481)   
 2,796 
 9,599 
 12,395 

 $ 

Year Ended December 31, 2018 

Net cash (used in) provided by operating activities 

$ 

 2,323 

Parent 

Subsidiary 
Issuer 
 (43,781) 

 $ 

      Guarantors       Non-Guarantors      Consolidated   
 357,321  

 388,930 

 9,849 

 $ 

 $ 

 $ 

Cash flows from investing activities: 

Purchases of property, plant and equipment 
Proceeds from sale of assets 
Proceeds from business dispositions 
Distributions from investments 
Net cash used in investing activities 

 — 
 — 
 20,999 
 — 
 20,999 

 — 
 — 
 — 
 — 
 — 

Cash flows from financing activities: 

Proceeds from issuance of long-term debt 
Payment of finance lease obligation 
Payment on long-term debt 
Share repurchases for minimum tax withholding 
Dividends on common stock 
Transactions with affiliates, net 

Net cash provided by (used in) financing activities 
Increase (decrease) in cash and cash equivalents 
Cash and cash equivalents at beginning of period 
Cash and cash equivalents at end of period 

$ 

 — 
 — 
 — 
 (593) 
 (110,222) 
 87,493 
 (23,322) 
 — 
 — 
 — 

 189,588 
 — 
 (207,938) 
 — 
 — 
 62,828 
 44,478 
 697 
 8,919 
 9,616 

 $ 

 $ 

 (235,147) 
 1,688 
 — 
 233 
 (233,226) 

 — 
 (12,559) 
 — 
 — 
 — 
 (149,901) 
 (162,460) 
 (6,756) 
 6,738 
 (18) 

 $ 

 (9,669) 
 437 
 — 
 — 
 (9,232) 

 — 
 (196) 
 — 
 — 
 — 
 (420) 
 (616) 
 1 
 — 
 1 

 (244,816)  
 2,125  
 20,999  
 233  
 (221,459)  

 189,588  
 (12,755)  
 (207,938)  
 (593)  
 (110,222)  
 —  
 (141,920)  
 (6,058)  
 15,657  
 9,599  

 $ 

F-48 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
  
   
   
    
   
 
  
   
   
    
   
 
 
  
   
   
    
   
 
 
 
   
 
 
 
 
 
 
 
  
   
   
    
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
  
   
   
    
   
 
 
  
   
   
    
   
 
  
   
   
    
   
 
 
 
 
 
 
 
 
 
 
 
  
   
   
    
   
 
  
   
   
    
   
 
  
   
   
    
   
 
 
  
   
 
 
 
 
 
 
 
  
   
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
   
   
    
   
 
  
   
   
    
   
   
   
   
    
   
 
  
   
   
    
   
 
  
   
   
    
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
   
   
    
   
 
  
   
   
    
   
 
  
   
   
    
   
 
  
   
   
    
   
 
  
   
   
    
   
 
  
   
   
    
   
 
  
   
   
    
   
 
  
   
   
    
   
 
  
   
   
    
   
 
 
Net cash (used in) provided by operating activities 

$ 

 (23,237)  

$ 

Parent 

Issuer 
 (25,625)  

      Guarantors       Non-Guarantors      Consolidated   
 210,027  

 235,810   

 23,079   

$ 

$ 

$ 

Year Ended December 31, 2017 

  Subsidiary 

Cash flows from investing activities: 

Business acquisition, net of cash acquired 
Purchases of property, plant and equipment 
Proceeds from sale of assets 

Net cash provided by (used in) investing activities 

 (862,385) 
 —   
 —   
 (862,385)  

 — 
 —   
 —   
 —   

 — 
 (167,187)  
 829   
 (166,358)  

 — 
 (13,998)  
 30   
 (13,968)  

 (862,385)   
 (181,185)  
 859  
    (1,042,711)  

Cash flows from financing activities: 

Proceeds from issuance of long-term debt 
Payment of finance lease obligation 
Payment on long-term debt 
Payment of financing costs 
Share repurchases for minimum tax withholding 
Dividends on common stock 
Transactions with affiliates, net 
Other 

Net cash provided by (used in) financing activities 
Increase in cash and cash equivalents 
Cash and cash equivalents at beginning of period 
Cash and cash equivalents at end of period 

$ 

 —   
 —   
 —   
 —   
 (571)  
 (94,138)  
 980,681   
 (350) 
 885,622   
 —   
 —   
 —   

    1,052,325   
 —   
 (111,337)  
 (16,732)  
 —   
 —   
 (916,776)  
 — 
 7,480   
 (18,145)  
 27,064   
 8,919   

$ 

$ 

 —   
 (7,746)  
 —   
 —   
 —   
 —   
 (54,981)  
 — 
 (62,727)  
 6,725   
 13   
 6,738   

$ 

 —   
 (187)  
 —   
 —   
 —   
 —   
 (8,924)  
 — 
 (9,111)  
 —   
 —   
 —   

 1,052,325  
 (7,933)  
 (111,337)  
 (16,732)  
 (571)  
 (94,138)  
 —  
 (350)  
 821,264  
 (11,420)  
 27,077  
 15,657  

$ 

F-49 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
 
  
   
   
    
   
 
  
  
  
  
  
 
  
  
  
  
  
 
 
  
  
  
  
 
 
 
 
 
Report of Independent Registered Public Accounting Firm 

To the Partners of GTE Mobilnet of Texas #17 Limited Partnership 

Opinion on the Financial Statements 
We  have  audited  the  accompanying  balance  sheet  of  GTE  Mobilnet  of  Texas  #17  Limited 
Partnership (the Partnership) as of December 31, 2019, the related statements of income, changes 
in  partners’  capital  and  cash  flows  for  the  year  then  ended,  and  the  related  notes  (collectively 
referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all 
material respects, the financial position of the Partnership at December 31, 2019, and the results of 
its operations and its cash flows for the year then ended in conformity with U.S. generally accepted 
accounting principles. 

Adoption of New Accounting Standards 
ASU No. 2016-02 
As  discussed  in  Note  2  to  the  financial  statements,  effective  January  1,  2019,  the  Partnership 
changed its method of accounting for leases due to the adoption of Accounting Standards Update 
(ASU)  No.  2016-02,  Leases  (Topic  842),  and  the  related  amendments,  using  the  modified 
retrospective method.  

Basis for Opinion  
These  financial  statements  are  the  responsibility  of  the  Partnership’s  management.  Our 
responsibility is to express an opinion on the Partnership’s financial statements based on our audit. 
We  are a public  accounting firm  registered  with the  Public  Company  Accounting Oversight  Board 
(United  States)  (PCAOB)  and  are  required  to  be  independent  with  respect  to  the  Partnership  in 
accordance  with  the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the 
Securities and Exchange Commission and the PCAOB. 

We  conducted  our  audit  in accordance  with  the  standards of  the  PCAOB  and in  accordance  with 
auditing  standards  generally  accepted  in  the  United  States  of  America.  Those  standards  require 
that  we  plan  and  perform  the  audit  to  obtain  reasonable  assurance  about  whether  the  financial 
statements  are  free  of  material  misstatement,  whether  due  to  error  or  fraud.  Our  audit  included 
performing  procedures  to  assess  the  risks  of  material  misstatement  of  the  financial  statements, 
whether  due  to  error  or  fraud,  and  performing  procedures  that  respond  to  those  risks.  Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in 
the  financial  statements.  Our  audit  also  included  evaluating  the  accounting  principles  used  and 
significant  estimates  made  by  management,  as  well  as  evaluating  the  overall  presentation  of  the 
financial statements. We believe that our audit provides a reasonable basis for our opinion. 

/s/ Ernst & Young LLP 

We have served as the Partnership’s auditor since 2014. 

Orlando, Florida 
February 26, 2020 

S-1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
GTE Mobilnet of Texas RSA #17 Limited Partnership 

Balance Sheets - As of December 31, 2019 (Audited) and 2018 (Unaudited) 
(Dollars in Thousands) 

ASSETS 

CURRENT ASSETS: 
Due from affiliate 
Accounts receivable, net of allowances of $516 and $772 
Prepaid expenses and other 

Total current assets 

PROPERTY, PLANT AND EQUIPMENT - NET 

WIRELESS LICENSES 

OPERATING LEASE RIGHT-OF-USE-ASSETS 

OTHER ASSETS - NET 
TOTAL ASSETS 

LIABILITIES AND PARTNERS’ CAPITAL 

CURRENT LIABILITIES: 

Accounts payable and accrued liabilities 
Contract liabilities and other 
Financing obligation 
Deferred rent 
Current operating lease liabilities 

Total current liabilities 

LONG TERM LIABILITIES: 

Deferred rent 
Financing obligation 
Non-current operating lease liabilities 
Other liabilities 

Total long term liabilities 
Total liabilities 

PARTNERS’ CAPITAL: 

General Partner's interest 
Limited Partners' interest 
Total partners' capital 

$ 

$ 

$ 

2019 

2018 

$ 

 11,716  
 13,082  
 6,865  
 31,663  

 11,064  
 12,116  
 5,997  
 29,177  

 57,368  

 51,034  

$ 

$ 

 441  

 26,662  

 6,372  
 122,506  

 5,275  
 2,817  
 2,559  
 702  
 3,652  
 15,005  

 16,053  
 21,265  
 25,574  
 1,320  
 64,212  
 79,217  

 8,658 
 34,631 
 43,289  

 441  

 —  

 5,929  
 86,581  

 4,936  
 2,537  
 2,509  
 702  
 —  
 10,684  

 19,626  
 21,456  
 —  
 1,350  
 42,432  
 53,116  

 6,693  
 26,772  
 33,465  

TOTAL LIABILITIES AND PARTNERS’ CAPITAL 

$ 

 122,506  

$ 

 86,581  

See notes to financial statements. 

S-2 

 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
  
 
  
 
 
  
  
 
  
  
 
  
  
 
 
 
  
 
  
 
  
  
 
 
 
  
 
  
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
  
 
  
 
  
  
 
 
 
 
  
 
  
 
 
  
 
  
 
 
 
  
 
  
 
 
  
 
  
 
 
  
  
 
 
 
 
  
  
 
  
  
 
  
  
 
 
 
  
 
  
 
 
  
 
  
 
 
 
 
  
  
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
  
 
  
 
 
  
 
  
 
 
 
 
 
 
 
 
 
  
  
 
 
 
  
 
  
 
 
 
 
GTE Mobilnet of Texas RSA #17 Limited Partnership 

Statements of Income – For the Years Ended December 31, 2019 (Audited), 2018 
(Unaudited) and 2017 (Unaudited) 
(Dollars in Thousands) 

OPERATING REVENUES: 

Service revenues 
Equipment revenues 
Other revenues 

Total operating revenues 

OPERATING EXPENSES: 

Cost of services (exclusive of depreciation) 
Cost of equipment 
Depreciation 
Selling, general and administrative expense 

Total operating expenses 

OPERATING INCOME 

Interest expense, net 

NET INCOME  

Allocation of Net Income: 
General Partner 
Limited Partners 

See notes to financial statements.

2019 

2018 

2017 

$   126,612  
 10,418  
 8,289  
    145,319  

$   123,822  
 9,928  
 6,865  
    140,615  

$   134,403  
 8,686  
 5,684  
    148,773  

 58,088  
 11,083  
 9,334  
 19,826  
 98,331  

 57,299  
 10,335  
 8,836  
 16,327  
 92,797  

 53,794  
 10,248  
 9,549  
 17,815  
 91,406  

 46,988  

 47,818  

 57,367  

 (1,164)  

 (1,214)  

 (1,322)  

$ 

 45,824  

$ 

 46,604  

$ 

 56,045  

$ 
$ 

 9,165  
 36,659  

$ 
$ 

 9,321  
 37,283  

$ 
$ 

 11,209  
 44,836  

S-3 

 
  
 
 
 
 
 
 
 
 
 
 
 
       
 
       
 
     
 
  
 
 
 
 
  
 
 
  
 
  
 
  
 
 
 
 
 
 
  
  
  
 
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
  
 
  
 
  
 
  
  
  
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
 
 
 
 
GTE Mobilnet of Texas RSA #17 Limited Partnership 

Statements of Changes in Partners’ Capital – For the Years Ended December 31, 2019 (Audited), 2018 (Unaudited) and 2017 
(Unaudited) 
(Dollars in Thousands) 

General 
Partner 

Cellco 

  Partnership 

Limited Partners 

Eastex 
Telecom 
Investments, 
LLC 

      Consolidated 

  Communications   
Enterprise 
Services, Inc. 

Alltel 
Corporation 

Cellco 

  Partnership 

Total 
Partners' 
Capital 

BALANCE—January 1, 2017 

  $ 

 5,105   $ 

 5,236   $ 

 5,236   $ 

 4,345   $ 

 5,603   $ 

 25,525  

Distributions 

Net income 

 (8,400)  

 (8,615)  

 11,209  

 11,496  

 (8,615)  

 11,496  

 (7,150)  

 (9,220)  

 (42,000)  

 9,540  

 12,304  

 56,045  

BALANCE—December 31, 2017 

$ 

 7,914  

$ 

 8,117  

$ 

 8,117  

$ 

 6,735  

$ 

 8,687  

$ 

 39,570  

ASC 606 opening balance sheet adjustment  

 458  

 470  

 470  

 390  

 503  

 2,291  

Distributions 

Net income 

 (11,000)  

 (11,282)  

 (11,282)  

 (9,362)  

 (12,074)  

 (55,000)  

 9,321  

 9,560  

 9,560  

 7,933  

 10,230  

 46,604  

BALANCE—December 31, 2018 

$ 

 6,693  

$ 

 6,865  

$ 

 6,865  

$ 

 5,696  

$ 

 7,346  

$ 

 33,465  

Distributions 

Net income 

 (7,200)  

 (7,385)  

 9,165  

 9,400  

 (7,385)  

 9,400  

 (6,128)  

 (7,902)  

 (36,000)  

 7,800  

 10,059  

 45,824  

BALANCE—December 31, 2019 

  $ 

 8,658   $ 

 8,880   $ 

 8,880   $ 

 7,368   $ 

 9,503   $ 

 43,289  

See notes to financial statements. 

S-4 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
       
 
     
     
 
     
 
       
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
  
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
GTE Mobilnet of Texas RSA #17 Limited Partnership 

Statements of Cash Flows – For the Years Ended December 31, 2019 (Audited), 
2018 (Unaudited) and 2017 (Unaudited) 
(Dollars in Thousands) 

CASH FLOWS FROM OPERATING ACTIVITIES: 

Net income 
Adjustments to reconcile net income to net cash provided 
by operating activities: 

  $ 

Depreciation 
Imputed interest on financing obligation 
Provision for uncollectible accounts 
Changes in operating assets and liabilities: 

Accounts receivable 
Prepaid expenses and other and other assets 
Accounts payable and accrued liabilities 
Contract liabilities and other 

Other net changes 

Net cash provided by operating activities 

2019 

2018 

2017 

 45,824   $ 

 46,604   $ 

 56,045  

 9,334  
 2,369  
 1,410  

 (2,376)  
 (1,325)  
 398  
 280  
 (1,028)  
 54,886  

 8,836  
 2,362  
 613  

 (2,397)  
 (4,327)  
 (352)  
 1,475  
 2,125  
 54,939  

 9,549  
 2,306  
 956  

 (2,012)  
 (1,421)  
 1,020  
 (581)  
 (274)  
 65,588  

CASH FLOWS FROM INVESTING ACTIVITIES: 

Capital expenditures 
Fixed asset transfers out 
Change in due from affiliate 

Net cash provided by (used in) investing activities 

 (19,271)  
 3,546  
 (652)  
 (16,377)  

 (13,312)  
 2,856  
 12,576  
 2,120  

 (12,334)  
 1,712  
 (10,554)  
 (21,176)  

CASH FLOWS FROM FINANCING ACTIVITIES: 

Repayments of financing obligation 
Distributions 

Net cash used in financing activities 

CHANGE IN CASH 

CASH—Beginning of year 
CASH—End of year 

 (2,509)  
 (36,000)  
 (38,509)  

 (2,059)  
 (55,000)  
 (57,059)  

 (2,412)  
 (42,000)  
 (44,412)  

 - 

 - 

  $ 

 - 
 -   $ 

 - 
 -   $ 

 -  

 -  
 -  

NONCASH TRANSACTIONS FROM INVESTING 
ACTIVITIES: 

Accruals for capital expenditures 

  $ 

 63   $ 

 121   $ 

 328  

See notes to financial statements. 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
     
 
  
 
 
     
 
  
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
  
  
 
 
 
 
 
  
  
  
 
 
  
 
  
 
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
 
 
  
  
  
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
 
 
 
 
  
  
  
 
  
  
  
 
 
 
  
 
  
 
  
 
  
   
   
 
 
 
 
 
 
 
 
 
  
 
  
   
   
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
 
 
 
 
GTE Mobilnet of Texas RSA #17 Limited Partnership 

Notes to Financial Statements – For the Years Ended December 31, 2019 
(Audited), 2018 (Unaudited) and 2017 (Unaudited) 
(Dollars in Thousands) 

1.  ORGANIZATION AND MANAGEMENT 

GTE Mobilnet of Texas RSA #17 Limited Partnership (the Partnership) was formed 
in  1989.  The  principal  activity  of  the  Partnership  is  providing  cellular  service  in  the 
Texas #17 rural service area (RSA).  

In  accordance  with  the  Partnership  agreement,  Cellco  Partnership  (Cellco),  the 
General  Partner  of  the  Partnership,  is  responsible  for  managing  the  operations  of 
the Partnership. 

The partners and their respective ownership percentages of the Partnership as of 
December 31, 2019 are as follows: 

General Partner: 

Cellco Partnership 

Limited Partners: 

Eastex Telecom Investments, LLC 
Consolidated Communications Enterprise 
Services, Inc. 
Alltel Corporation * 
Cellco Partnership ** 

 20.000000 % 

 20.512855 % 

 20.512855 % 
 17.021300 % 
 21.952990 % 

*Alltel  Corporation  is  an  affiliate  of  Cellco.  Effective  December  31,  2018,  Alltel 
Communications, LLC merged with and into Alltel Corporation with Alltel Corporation 
being the surviving entity.  

** Effective December 31, 2019 Verizon Wireless (VAW) LLC, merged with and into 
Cellco  Partnership  with  Cellco  Partnership  being  the  surviving  entity.  Effective 
December 31, 2018 San Antonio MTA, L.P. was dissolved by operation of law. The 
assets  and  liabilities  of  San  Antonio  MTA,  L.P.  were  distributed  to  Cellco 
Partnership.              

Cellco  is  an  indirect,  wholly-owned  subsidiary  of  Verizon  Communications  Inc. 
(Verizon).  Substantially  all  of  the  Partnership’s  transactions  represent  transactions 
with,  or  processed  by,  Cellco  and/or  certain  other  affiliates  (collectively,  Verizon 
Wireless).   

S-6 

 
 
 
 
 
  
 
 
 
     
      
  
 
 
  
 
  
  
  
  
  
 
 
 
 
 
 
 
2.  SIGNIFICANT ACCOUNTING POLICIES 

Reclassification 

Certain prior year amounts have been reclassified to conform to the current year 
presentation. 

Use of estimates  

The  financial  statements  are  prepared  using  U.S.  generally  accepted  accounting 
principles (GAAP), which requires management to make estimates and assumptions 
that affect reported amounts and disclosures. Actual results could differ from  those 
estimates. 

Examples of significant estimates include: the allowance for uncollectible accounts, 
the  recoverability  of  property,  plant  and  equipment  and  long-lived  assets,  the 
incremental  borrowing  rate  for  the  operating  lease  liability,  and  fair  values  of 
financial instruments. 

Revenue recognition  

The Partnership earns revenue from contracts with customers, primarily by providing 
access  to  and  usage  of  the  Verizon  Wireless  telecommunications  network  and 
selling  equipment.  These  revenues  are  accounted  for under  Accounting  Standards 
Update (ASU) 2014-09, Revenue from Contracts with Customers (Topic 606), which 
the  Partnership  adopted  on  January  1,  2018  using  the  modified  retrospective 
approach.  This  standard  update,  along  with  related  subsequently  issued  updates, 
clarifies  the  principles  for  recognizing  revenue  and  develops  a  common  revenue 
standard  for  GAAP.  The  standard  update  also  amended  the  guidance  for  the 
recognition  of  costs  to  obtain  customer  contracts  such  that  incremental  costs  of 
obtaining customer contracts are deferred and amortized consistent with the transfer 
of the related good or service. 

The  Partnership  also  earns  revenues  that  are  not  accounted  for  under  Topic  606 
from  leasing  arrangements  (such  as  those  from  towers)  and  the  interest  on 
equipment  financed  under  a  device  payment  plan  agreement  when  sold  to  the 
customer by an authorized agent. 

Wireless  services  are  offered  through  a  variety  of  plans  on  a  postpaid  or  prepaid 
basis.  For  wireless  service,  the  Partnership  recognizes  revenue  using  an  output 
method, either as the service allowance units are used or as time elapses, because 
it reflects the pattern by which the performance obligations are satisfied through the 
transfer  of  service  to  the  customer.  Monthly  service  is  generally  billed  in  advance, 
which  results  in  a  contract  liability.  See  Revenue  and  Contract  Costs  Note  for 
additional  information.  For  postpaid  plans  where  monthly  usage  exceeds  the 
allowance,  the  overage  usage  represents  options  held  by  the  customer  for 
incremental  services  and  the  usage-based  fee  is  recognized  when  the  customer 
exercises the option (typically on a month-to-month basis). 

S-7 

 
 
 
 
 
 
 
 
 
Equipment  revenue  related  to  wireless  devices  and  accessories  is  generally 
recognized  when  the  products  are  delivered  to  and  accepted  by  the  customer,  as 
this  is  when  control  passes  to  the  customer.  In  addition  to  offering  the  sale  of 
equipment  on  a  standalone  basis,  Verizon  Wireless  has  two  primary  offerings 
through  which  customers  pay  for  a  wireless  device  in  connection  with  a  service 
contract: fixed-term plans and device payment plans. 

Under a fixed-term plan, the customer is sold the wireless device without any upfront 
charge  or  at  a  discounted  price  in  exchange  for  entering  into  a  fixed-term  service 
contract (typically for a term of 24 months or less). This plan is currently only offered 
to business customers. 

Under a device payment plan, the customer is sold the wireless device in exchange 
for a non-interest bearing installment note, which is repaid by the customer, typically 
over  a  24-month  term,  and  concurrently  enters  into  a  month-to-month  contract  for 
wireless  service.  Customers  may  be  offered  certain  promotions  that  provide  billing 
credits  applied  over  a  specified  term,  contingent  upon  the  customer  maintaining 
service. The credits are included in the transaction price, which are allocated to the 
performance  obligations  based  on  their  relative  selling  price,  and  are  recognized 
when earned. 

A  financing  component  exists  in  both  fixed-term  plans  and  device  payment  plans 
because  the  timing  of  the  payment  for  the  device,  which  occurs  over  the  contract 
term,  differs  from  the  satisfaction  of  the  performance  obligation,  which  occurs  at 
contract  inception  upon  transfer  of  the  device  to  the  customer.  The  significance  of 
the  financing  component  inherent  in  the  fixed-term  and  device  payment  plan 
receivables  is  periodically  assessed  at  the  contract  level,  based  on  qualitative  and 
quantitative  considerations,  related  to  customer  classes.  These  considerations 
include  assessing  the  commercial  objective  of  plans,  the  term  and  duration  of 
financing  provided,  interest  rates  prevailing  in  the  marketplace,  and  credit  risks  of 
customer  classes,  all  of  which  impact  the  selection  of  appropriate  discount  rates. 
Based  on  current  facts  and  circumstances,  the  financing  component  in  existing 
direct  channel  device  payments  and  fixed-term  contracts  with  customers  is  not 
significant and therefore is not accounted for separately. See Device Payment Note 
for  additional  information  on  the  interest  on  equipment  financed  on  a  device 
payment plan agreement when sold to the customer by an authorized agent in the 
indirect channel. 

Roaming  revenue  reflects  service  revenue  earned  by  the  Partnership  when 
customers  not  associated  with  the  Partnership  operate  in  the  service  area  of  the 
Partnership  and  use  the  Partnership’s  network.  The  roaming  rates  with  third-party 
carriers  are  based  on  agreements  with  such  carriers.  The  roaming  rates  and 
methodology to determine roaming revenues charged by the Partnership to Verizon 
Wireless are established by Verizon Wireless and reviewed on a periodic basis and 
may  not  reflect  current  market  rates  (see  Transactions  with  Affiliates  and  Related 
Parties Note).   

S-8 

 
 
 
 
 
 
Other revenues include non-service revenues such as regulatory fees, cost recovery 
surcharges, revenues associated with Verizon Wireless’s device protection package, 
and interest on equipment financed under a device payment plan agreement when 
sold  to  the  customer  by  an  authorized  agent.  The  Partnership  recognizes  taxes 
imposed  by  governmental  authorities  on  revenue-producing  transactions  between 
the Partnership and its customers, which are passed through to the customers, on a 
net basis. 

Wireless contracts  

Total  contract  revenue,  which  represents  the  transaction  price  for  service  and 
equipment,  is  allocated  between  service  and  equipment  revenue  based  on  their 
estimated  standalone  selling  prices.  The  standalone  selling  price  of  the  device  or 
accessory  is  estimated  to  be  its  retail  price,  excluding  subsidies  or  conditional 
purchase  discounts.  The  standalone  selling  price  of  service  is  estimated  to  be  the 
price that is offered to customers on month-to-month contracts that can be cancelled 
at  any  time  without  penalty  (i.e.,  when  there  is  no  fixed-term  for  service)  or  when 
service  is  procured  without  the  concurrent  purchase  of  a  device.  In  addition,  the 
Partnership  also  assesses  whether  the  service  term  is  impacted  by  certain  legally 
enforceable rights and obligations in the contract with customers, such as penalties 
that a customer would have to pay to early terminate a fixed-term contract or billing 
credits  that  would  cease  if  the  month-to-month  wireless  service  is  canceled.  The 
assessment  of  these  legally  enforceable  rights  and  obligations  involves  judgment 
and impacts the determination of the transaction price and related disclosures. 

From  time  to  time,  customers  on  device  payment  plans  may  be  offered  certain 
promotions  that  provide  the  right  to  upgrade  to  a  new  device  after  paying  down  a 
certain specified portion of the required device payment plan agreement amount and 
trading in their device in good working order. This trade-in right is accounted for as a 
guarantee obligation. The full amount of the trade-in right's fair value is recognized 
as a guarantee liability and results in a reduction to the revenue recognized upon the 
sale  of  the  device.  The  guarantee  liability  was  insignificant  at  December  31,  2019 
and  2018.  The  total  transaction  price  is  reduced  by  the  guarantee,  which  is 
accounted for outside the scope of Topic 606, and the remaining transaction price is 
allocated between the performance obligations within the contract. 

Fixed-term plans generally include the sale of a wireless device at subsidized prices. 
This results in the creation of a contract asset at the time of sale, which represents 
the recognition of equipment revenue in excess of amounts billed. 

For device payment plans, billing credits are accounted for as consideration payable 
to  a  customer  and  are  included  in  the  determination  of  total  transaction  price, 
resulting in a contract liability. 

Verizon Wireless may provide a right of return on products and services for a short 
time  period  after  a  sale.  These  rights  are  accounted  for  as  variable  consideration 
when determining the transaction price, and accordingly the Partnership recognizes 
revenue  based  on  the  estimated  amount  to  which  the  Partnership  expects  to  be 

S-9 

 
 
 
 
 
 
entitled  after  considering  expected  returns.  Returns  and  credits  are  estimated  at 
contract  inception  and  updated  at  the  end  of  each  reporting  period  as  additional 
information  becomes  available.  Verizon  Wireless  also  may  provide  credits  or 
incentives on products and services for contracts with resellers, which are accounted 
for  as  variable  consideration  when  estimating  the  amount  of  revenue  to  recognize. 
These amounts are insignificant to the financial statements. 

For  certain  offers  that  also  include  third-party  service  providers,  the  Partnership 
evaluates  whether  the  Partnership  is  acting  as  the  principal  or  as  the  agent  with 
respect  to  the  goods  or  services  provided  to  the  customer.  This  principal  versus 
agent  assessment  involves  judgement  and  focuses  on  whether  the  facts  and 
circumstances  of  the  arrangement  indicate  that  the  goods  or  services  were 
controlled by the Partnership prior to transferring them to the customer. To evaluate 
if the Partnership has control, various factors are considered including whether the 
Partnership  is  primarily  responsible  for  fulfillment,  bears  risk  of  loss  and  has 
discretion over pricing.  

Operating expenses  

Operating expenses include expenses directly attributable to the Partnership, as well 
as an allocation of selling, general and administrative, and other operating expenses 
incurred  by  Verizon  on  behalf  of  the  Partnership.  Employees  of  Verizon  provide 
services  on  behalf  of  the  Partnership.  These  employees  are  not  employees  of  the 
Partnership,  therefore,  operating  expenses  include allocated  charges  of  salary  and 
employee  benefit  costs  for  the  services  provided  to  the  Partnership.  Verizon 
Wireless believes such allocations, which are principally based on total subscribers, 
are  calculated  in  accordance  with  the  Partnership  agreement  and  are  determined 
using a reasonable method of allocating such costs (see Transactions with Affiliates 
and Related Parties Note). 

Cost  of  roaming,  included  in  cost  of  services,  reflects  costs  incurred  by  the 
Partnership  when  customers  associated  with  the  Partnership  operate  and  use  a 
network  in  a  service  area  not  associated  with  the  Partnership.  The  roaming  rates 
with  third-party  carriers  are  based  on  agreements  with  such  carriers.  The  roaming 
rates  and  methodology  to  determine  roaming  costs  charged  to  the  Partnership  by 
Verizon  Wireless  are  established  by  Verizon  Wireless  and  reviewed  on  a  periodic 
basis and may not reflect current market rates (see Transactions with Affiliates and 
Related Parties Note). 

Cost  of  equipment  is  recorded  upon  sale  of  the  related  equipment  at  Verizon 
Wireless’s  cost  basis.  Inventory  is  owned  by  Verizon Wireless  until  the  moment  of 
sale and is not recorded in the financial statements of the Partnership. 

Maintenance and repairs  

The cost of maintenance and repairs, including the cost of replacing minor items not 
constituting  substantial  betterments,  is  charged  principally  to  cost  of  services  as 
these costs are incurred. 

S-10 

  
 
 
 
 
 
 
Advertising costs 

Costs  for  advertising  products  and  services,  as  well  as  other  promotional  and 
sponsorship costs, are allocated from Verizon Wireless and are charged to selling, 
general and administrative expenses in the periods in which they are  incurred (see 
Transactions with Affiliates and Related Parties Note). 

Income taxes 

The  Partnership  is  treated  as  a  pass-through  entity  for  income  tax  purposes  and 
therefore,  is  not  subject  to  federal,  state  or  local  income  taxes.  Accordingly,  no 
provision  has  been  recorded  for  income  taxes  in  the  Partnership’s  financial 
statements.  The  results  of  operations,  including  taxable  income,  gains,  losses, 
deductions and  credits,  are  allocated  to  and reflected  on the  income  tax  returns of 
the respective partners. 

The  Partnership  files  partnership  income  tax  returns  in  the  U.S.  federal  jurisdiction 
and  various  state  and  local  jurisdictions.  The  Partnership  remains  subject  to 
examination  by  tax  authorities  for  tax  years  as  early  as  2016.  It  is  reasonably 
possible 
tax  examinations  could  conclude  or  require 
reevaluations of the Partnership’s tax positions during this period. An estimate of the 
range  of  the  possible  change  cannot  be  made  until  these  tax  matters  are  further 
developed or resolved. 

that  various  current 

Due to/from affiliate 

Due  to/from  affiliate  principally  represents  the  Partnership’s  cash  position  with 
Verizon. Verizon manages, on behalf of the Partnership, all operating, investing and 
financing activities of the Partnership. As such, the change in due to/from affiliate is 
reflected as a financing activity or an investing activity, respectively, in the statement 
of  cash  flows,  based  on  the  net  position.  In  addition,  cost  of  equipment  and  other 
operating  expenses  incurred  by  Verizon  Wireless  on  behalf  of  the  Partnership,  as 
well as property, plant and equipment and wireless license transactions with Verizon 
Wireless, are charged to the Partnership through this account.  

Interest  income  on  due  from  affiliate  and  interest  expense  on  due  to  affiliate  are 
based  on  the  short-term  Applicable  Federal  Rate,  which  was  approximately  2.1% 
and  2.3%  for  the  years  ended  December  31,  2019  and  2018,  respectively.  In 
previous years, interest expense on due to affiliate balances was based on Verizon 
Wireless’s average cost of borrowing from Verizon, which  was approximately 4.7% 
in  2017.  Interest  income  on  due  from  affiliate  was  based  on  the  short  term 
Applicable Federal Rate which was 1.2% in 2017. Included in interest expense, net 
is interest income of $319, $302 and $162 for the years ended December 31, 2019, 
2018 and 2017, respectively, related to due from affiliate.  

S-11 

 
 
 
 
 
 
 
 
 
Allowance for uncollectible accounts 

Accounts  receivable  are  recorded  in  the  financial  statements  at  cost,  net  of  an 
allowance  for  credit  losses,  with  the  exception  of  indirect-channel  device  payment 
plan  loans.  Allowances  for  uncollectible  accounts  receivable,  including  direct-
channel device payment plan agreement receivables, are maintained for estimated 
losses resulting from the failure or inability of customers to make required payments. 
Indirect-channel device payment loans are considered financial instruments and are 
initially recorded at fair value net of imputed interest, and credit losses are recorded 
as incurred. Loan balances are assessed annually for impairment and an allowance 
is recorded if the loan is considered impaired.  

The  allowance  for  uncollectible  accounts  receivable  is  based  on  management’s 
assessment  of  the  collectability  of  specific  customer  accounts  and  includes 
consideration of the credit worthiness and financial condition of those customers. An 
allowance  is  recorded  to  reduce  the  receivables  to  the  amount  that  is  reasonably 
believed to be collectible.  

Similar  to  traditional  service  revenue  accounting  treatment,  direct-channel  device 
payment plan agreement bad debt expense is recorded based on an estimate of the 
percentage of equipment revenue that will not be collected. This estimate is based 
on a number of factors, including historical write-off experience, credit quality of the 
customer base  and  other factors such  as  macroeconomic conditions.  The  aging  of 
accounts with device payment plan agreement receivables is monitored and account 
balances are written-off if collection efforts are unsuccessful and future collection is 
unlikely.  

Property, plant and equipment, and depreciation 

Property, plant and equipment is recorded at cost. Property, plant and equipment is 
depreciated on a straight-line basis.  

Leasehold improvements are amortized over the shorter of the estimated life of the 
improvement or the remaining term of the related lease, calculated from the time the 
asset was placed in service. 

When depreciable assets are retired or otherwise disposed of, the related cost and 
accumulated  depreciation  are  deducted  from  the  property,  plant  and  equipment 
accounts and any gains or losses on disposition are recognized in income. Transfers 
of property, plant and equipment between the Partnership and Verizon Wireless are 
recorded  at  net  book  value  on  the  date  of  the  transfer  with  an  offsetting  entry 
included in due from affiliate. 

Interest expense, if any, associated with the construction of network-related assets 
is capitalized. Capitalized interest is reported as a reduction in interest expense and 
depreciated as part of the cost of the network-related assets. 

S-12 

 
 
 
 
 
 
 
 
 
Verizon Wireless and the Partnership continue to assess the estimated useful lives 
of  property,  plant  and  equipment  and,  though  the  timing  and  extent  of  current 
deployment  plans  are  subject  to  ongoing  analysis  and  modification,  the  current 
estimates of useful lives are believed to be reasonable. 

Other assets  

Other  assets,  net  primarily  includes  long-term  device  payment  plan  agreement 
receivables, net of allowances of $110 and $262 at December 31, 2019 and 2018, 
respectively. 

Impairment  

All  long-lived  assets  are  reviewed  for  impairment  whenever  events  or  changes  in 
circumstances  indicate  that  the  carrying  amount  of  the  asset  may  not  be 
recoverable.  If  any  indications  of  impairment  are  present,  recoverability  would  be 
tested by comparing the carrying amount of the asset group to the net undiscounted 
cash  flows  expected  to  be  generated  from  the  asset  group.  If  those  net 
undiscounted cash flows do not exceed the carrying amount, the next step would be 
to determine the fair value of the asset and record an impairment, if any. The useful-
life  determinations  for  these  long-lived  assets  are  re-evaluated  each  year  to 
determine  whether  events  and  circumstances  warrant  a  revision  to  their  remaining 
useful lives. 

Wireless licenses  

licenses 

that  provide 

Wireless  licenses  provide  the  Partnership  with  the  exclusive  right  to  utilize  the 
designated radio frequency spectrum to provide wireless communications services. 
In  addition,  Verizon  Wireless  maintains  wireless 
the 
Partnership  with  the  right  to  utilize  Verizon  Wireless’s  designated  radio  frequency 
spectrum  to  provide  wireless  communications  services  (see  Transactions  with 
Related  Parties  and  Affiliates  Note).  While  licenses  are  issued  for  a  fixed  time, 
generally  ten  years,  such  licenses  are  subject  to  renewal  by  the  Federal 
Communications  Commission  (FCC).  License  renewals,  which  are  managed  by 
Verizon Wireless, have historically occurred routinely and at nominal cost. Moreover, 
Verizon  Wireless  determined 
legal,  regulatory, 
contractual,  competitive,  economic  or  other  factors  that  limit  the  useful  lives  of  the 
wireless  licenses.  As  a  result,  wireless  licenses  are  treated  as  an  indefinite-lived 
intangible  asset.  The  useful  life  determination  for  wireless  licenses  is  re-evaluated 
each  year  to  determine  whether  events  and  circumstances  continue  to  support  an 
indefinite useful life.  

there  are  currently  no 

that 

The average remaining renewal period of the Partnership’s wireless license portfolio 
was 8.6 years as of December 31, 2019. 

Interest  expense,  if  any,  incurred  while  qualifying  activities  are  performed  to  ready 
wireless  licenses  for  their  intended  use  is  capitalized  as  part  of  wireless  licenses.  

S-13 

 
 
 
 
 
 
 
 
The  capitalization  period  ends  when 
substantially complete and the license is ready for its intended use.  

the  development 

is  discontinued  or 

Wireless  license  balances  are  tested  for  potential  impairment  annually  or  more 
frequently  if  impairment  indicators  are  present.  When  evaluating  wireless  licenses 
for  impairment,  Verizon  Wireless  and  the  Partnership  (to  the  extent  it  owns  more 
than  one  license)  aggregate  wireless  licenses  into  one  single  unit  of  accounting, 
since  they  are  utilized  on  an  integrated  basis.  Verizon  Wireless  allocates  to  the 
Partnership,  based  on  a  reasonable  methodology,  any  impairment  loss  recognized 
by Verizon Wireless for licenses included in Verizon Wireless's national footprint.  

In 2019 and 2017, Verizon Wireless performed a qualitative impairment assessment 
to  determine  whether  it  is  more  likely  than  not  that  the  fair  value  of  its  aggregate 
wireless  licenses  was  less  than  the  carrying  amount.  As  part  of  the  assessment, 
several  qualitative  factors  were  considered,  including  market  transactions,  the 
business enterprise value of Verizon Wireless, macroeconomic conditions (including 
changes  in  interest  rates  and  discount  rates),  industry  and  market  considerations 
(including 
taxes, 
depreciation  and  amortization)  margin  projections),  the  recent  and  projected 
financial performance of Verizon Wireless, as well as other factors. 

industry  revenue  and  EBITDA  (earnings  before 

interest, 

In  2018,  Verizon  Wireless  performed  a  quantitative  impairment  assessment  for  its 
aggregate wireless licenses, which consisted of comparing the estimated fair value 
of its aggregate wireless licenses to the aggregated carrying amount as of the test 
date.    

Verizon Wireless’s impairment assessments in 2019, 2018 and 2017 indicated that 
the fair value of its wireless licenses exceeded their carrying value and, therefore did 
not result in an impairment. 

In  2019,  2018  and  2017,  a  qualitative  impairment  assessment  similar  to  that 
described  for  Verizon  Wireless  was  performed  for  the  Partnership’s  aggregate 
wireless licenses which indicated that it is more likely than not that the fair value of 
the  Partnership's  wireless  licenses  remained  above  the  carrying  value  and, 
therefore, did not result in an impairment. 

Financial instruments  

The  carrying  value  of  the  Partnership’s  wireless  device  payment  plan  agreement 
receivables approximates fair value.  

S-14 

 
 
 
 
 
 
 
 
Fair value measurements  

Fair  value  of  financial  and  non-financial  assets  and  liabilities  is  defined  as  an  exit 
price,  representing  the  amount  that  would  be  received  to  sell  an  asset  or  paid  to 
transfer a liability in an orderly transaction between market participants. The three-
tier  hierarchy  for  inputs  used  in  measuring  fair  value,  which  prioritizes  the  inputs 
used  in  the  methodologies  of  measuring  fair  value  for  assets  and  liabilities,  is  as 
follows: 

Level 1 - Quoted prices in active markets for identical assets or liabilities 

Level 2 - Observable inputs, other than quoted prices, in active markets for identical 
assets and liabilities 

Level 3 - No observable pricing inputs in the market 

Financial  assets  and  financial  liabilities  are  classified  in  their  entirety  based  on  the 
lowest  level  of  input  that  is  significant  to  the  fair  value  measurements.  The 
assessment of the significance of a particular input to the fair value measurements 
requires  judgment,  and  may  affect  the  valuation  of  the  assets  and  liabilities  being 
measured  and  their  categorization  within  the  fair  value  hierarchy.  As  of  December 
31, 2019 and 2018, the Partnership did not have any assets or liabilities measured 
at fair value on a recurring basis. 

Distributions  

The  Partnership  is  required  to  make  distributions  to  its  partners  based  upon  the 
Partnership’s  operating  results,  due  to/from  affiliate  status  and  financing  needs,  as 
determined by the General Partner at the date of the distribution, which are typically 
made in arrears. 

S-15 

 
 
 
 
 
 
 
 
Recently adopted accounting standards  

The  following  Accounting  Standard  Updates  (ASUs)  were  issued  by  the  Financial 
Accounting  Standards  Board  (FASB),  and  have  been  recently  adopted  by  the 
Partnership. 

Description 

Date of 
Adoption 

Effect on Financial Statements 

1/1/2019 

The Partnership early adopted Topic 
842 beginning on January 1, 2019, 
using the modified retrospective 
approach. Upon adoption, the 
Partnership has recognized and 
measured leases without revising 
comparative period information or 
disclosure. Additionally, the adoption 
of the standard had a significant 
impact on the balance sheet due to 
the recognition of operating lease 
liabilities, along with operating lease 
right-of-use-assets 

ASU 2016-02, ASU 2018-01, ASU 2018-10, ASU 2018-11, ASU 2018-20 and ASU 2019-01, 
Leases (Topic 842) 
The FASB issued Topic 842 requiring 
entities to recognize assets and 
liabilities on the balance sheet for all 
leases, with certain exceptions. In 
addition, Topic 842 enables users of 
financial statements to further 
understand the amount, timing and 
uncertainty of cash flows arising from 
leases. Topic 842 allowed for a 
modified retrospective application and 
was early adopted as of the first 
quarter of 2019. Entities were 
required to apply the modified 
retrospective approach: (1) 
retrospectively to each prior reporting 
period presented in the financial 
statements with the cumulative-effect 
adjustment recognized at the 
beginning of the earliest comparative 
period presented; or (2) 
retrospectively at the beginning of the 
period of adoption (January 1, 2019) 
through a cumulative-effect 
adjustment. The modified 
retrospective approach includes a 
number of optional practical 
expedients that entities may elect to 
apply. 

The effect of the changes made to the balance sheet for the adoption of Topic 842 
was as follows: 

  At December 31,   Adjustments due   At January 1 

2018 

to Topic 842 

2019 

Prepaid expenses and other 
Operating lease right-of-use assets 
Other assets - net 
Current operating lease liabilities 
Non-current operating lease liabilities 
Deferred rent 

   $ 

 5,997    $ 
 —   
 5,929   
 —  
 —  
 19,626   

 (3)    $ 

 28,202   
 (10)   
 3,929  
 27,150  
 (2,890)   

 5,994 
 28,202 
 5,919 
 3,929 
 27,150 
 16,736 

In  addition  to  the  increase  to  the  operating  lease  liabilities  and  right-of-use  assets, 
Topic 842 also resulted in reclassifying the presentation of prepaid and deferred rent 
related  to  operating  leases  to  operating  lease  right-of-use  assets.  The  operating 
lease  right-of-use  assets  amount  also  includes  the  balance  of  any  prepaid  lease 
payments, unamortized initial direct costs, and lease incentives. 

S-16 

 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
The  Partnership  elected  the  package  of  practical  expedients  permitted  under  the 
transition  guidance  within  the  new  standard.  Accordingly,  the  Partnership  has 
adopted these practical expedients and did not reassess: (1) whether an expired or 
existing contract is a lease or contains an embedded lease; (2) lease classification 
of  an  expired  or  existing  lease;  or  (3)  capitalization  of  initial  direct  costs  for  an 
expired or existing lease. In addition, the Partnership has elected the land easement 
transition  practical  expedient,  and  did  not  reassess  whether  an  existing  or  expired 
land easement is a lease or contains a lease if it has not historically been accounted 
for as a lease. 

The  Partnership  leases  network  equipment,  including  towers,  distributed  antenna 
systems, and small cells, real estate, connectivity mediums, which include dark fiber; 
equipment; and other various types of assets for use in operations under operating 
leases. The Partnership assesses whether an arrangement is a lease or contains a 
lease at inception. For arrangements considered leases or that contain a lease that 
is accounted for separately, the Partnership determines the classification and initial 
lease 
measurement  of 
commencement date, which is the date that the underlying asset becomes available 
for use. 

right-of-use  asset  and 

liability  at 

lease 

the 

the 

For  operating  leases,  the  Partnership  recognizes  a  right-of-use  asset,  which 
represents  the  right  to  use  the  underlying  asset  for  the  lease  term,  and  a  lease 
liability,  which  represents  the  present  value  of  an  obligation  to  make  payments 
arising over the lease term. The present value of the lease payments is calculated 
using the incremental borrowing rate. The incremental borrowing rate is determined 
using a portfolio approach based on the rate of interest that Verizon would have to 
pay to borrow an amount equal to the lease payments on a collateralized basis over 
a  similar  term.  Management  uses  Verizon's  unsecured  borrowing  rate  given  that 
Verizon  manages,  on  behalf  of  the  Partnership,  all  operating,  investing,  and 
financing  activities  of  the  Partnership  and  risk-adjusts  that  rate  to  approximate  a 
collateralized rate, which is updated on an annual basis. 

In those circumstances where the Partnership is the lessee, the election was made 
to  account  for  non-lease  components  associated  with  leases  (e.g.,  common  area 
maintenance  costs)  and  lease  components  as  a  single  lease  component  for 
substantially all of the asset classes.  

Rent  expense  for  operating  leases  is  recognized  on  a  straight-line  basis  over  the 
term  of  the  lease  and  is  included  in  either  cost  of  services  or  selling,  general  and 
administrative expenses in the statements of income, based on the use of the facility 
or  equipment  on  which  rent  is  being  paid.  Variable  rent  payments  related  to 
operating leases are expensed in the period incurred. The variable lease payments 
consist of payments dependent on various external indicators, including real estate 
taxes, common area maintenance charges and utility usage. 

Operating leases with a term of 12 months or less are not recorded on the balance 
sheet;  the  Partnership  recognizes  rent  expense  for  these  leases  on  a  straight-line 
basis over the lease term. 

See  the  Leasing  Arrangements  Note  for  additional  information  related  to  leases, 
including disclosures required under Topic 842.  

S-17 

 
 
 
 
 
 
 
 
 
 
Recently issued accounting standards  

The following ASU has recently been issued by the FASB. 

Description 

Date Adoption 
Required 

Effect on Financial Statements 

1/1/2023 

ASU 2016-13, ASU 2018-19, ASU 2019-04, ASU 2019-05, Financial Instruments - Credit 
Losses (Topic 326) 
In June 2016, the FASB issued this 
standard update which requires certain 
financial assets to be measured at 
amortized cost net of an allowance for 
estimated credit losses such that the 
net receivable represents the present 
value of expected cash collection. In 
addition, this standard update requires 
that certain financial assets be 
measured at amortized cost reflecting 
an allowance for estimated credit 
losses expected to occur over the life of 
the assets. The estimate of credit 
losses must be based on all relevant 
information including historical 
information, current conditions and 
reasonable and supportable forecasts 
that affect the collectability of the 
amounts. An entity will apply the update 
through a cumulative effect adjustment 
to retained earnings as of the beginning 
of the first reporting period in which the 
guidance is effective (January 1, 2023). 
A prospective transition approach is 
required for debt securities for which an 
other-than-temporary impairment has 
been recognized before the effective 
date. Early adoption of this standard is 
permitted. 

Over the course of 2019, a cross-
functional coordinated team has been 
evaluating the requirements and 
scoping the possible impacts that this 
standard update will have on various 
financial assets, which is expected to 
include, but is not limited to, the 
Partnership's device payment plan 
agreement receivables, service 
receivables and contract assets.  
Although the evaluation of the 
standard update has not yet been 
finalized, the Partnership does not 
currently expect the impact of this 
standard update to be significant to 
the financial statements. The 
Partnership anticipates any impact will 
be primarily related to certain device 
payment plan agreement receivables. 

Subsequent events  

Events  subsequent  to  December  31,  2019  have  been  evaluated  through  February 
26, 2020, the date the financial statements were available to be issued. 

During  the  first  quarter  of  2020,  the  Partnership  began  participating  in  a  financing 
facility  collateralized  by  device  payment  plan  agreement  receivables  (collectively, 
Asset Backed Securities or ABS arrangements). The receivables are sold to a trust 
and are no longer considered assets of the Partnership. In exchange for the sale of 
these receivables, the Partnership receives upfront cash proceeds and a beneficial 
interest,  which  represents  a form  of  deferred  purchase  price. The  Partnership may 
receive repayments of beneficial interest in the form of proportional draw downs as 
well  as  excess  cash  collections.  As  a  result  of  the  sale,  the  Partnership  did  not 
recognize a significant gain or loss. 

S-18 

 
  
 
 
 
 
 
 
 
 
3.  REVENUE AND CONTRACT COSTS 

The Partnership earns revenue from contracts with customers, primarily through the 
provision of telecommunications and other services and through the sale of wireless 
equipment.  The  Partnership  accounts  for  these  revenues  under  Topic  606  which 
was  early  adopted  on January  1,  2018,  using  the modified  retrospective  approach. 
Revenue  is  disaggregated  on  the  statements  of  income  by  products  and  services, 
which  is  viewed  as  the  relevant  categorization  for  the  Partnership.  There  are  also 
revenues earned that are not accounted for under Topic 606, including from leasing 
arrangements (such as those for towers) and the interest on equipment financed on 
a  device  payment  plan  agreement  when  sold  to  the  customer  by  an  authorized 
agent.  Revenue  from  arrangements  that  were  not  accounted  for  under  Topic  606 
were  insignificant  to  the  financial  statements  for  the  years  ended  December  31, 
2019 and 2018. 

The  Partnership  applied  the  new  revenue  recognition  standard  to  customer 
contracts not completed at the date of initial adoption. For incomplete contracts that 
were  modified  before  the  date  of  adoption,  the  Partnership  elected  to  use  the 
practical expedient available under the modified retrospective method, which allows 
aggregating the effect of all modifications when identifying satisfied and unsatisfied 
performance obligations, determining the transaction price and allocating transaction 
price  to  the  satisfied  and  unsatisfied  performance  obligations  for  the  modified 
contract at transition. Results for reporting periods beginning after January 1, 2018 
are  presented  under  Topic  606,  while  amounts  reported  for  prior  periods  have  not 
been adjusted and continue to be reported under accounting standards in effect for 
those periods.   

Prior to the adoption of Topic 606, the Partnership was required to limit the revenue 
recognized when a wireless device was sold to the amount of consideration that was 
not contingent on the provision of future services, which was typically limited to the 
amount of consideration received from the customer at the time of sale. Under Topic 
606, the total consideration in the contract is allocated between wireless equipment 
and service based on their relative standalone selling prices. This change primarily 
impacts our arrangements that include sales of wireless devices at subsidized prices 
in conjunction with a fixed-term plan, also known as the subsidy model, for service. 
Accordingly,  under  Topic  606,  generally  more  equipment  revenue  is  recognized 
upon sale of the equipment to the customer and less service revenue is recognized 
over  the  contract  term  than  was  previously  recognized  under  the  prior  "Revenue 
Recognition" (Topic 605) standard. At the time the equipment is sold, this allocation 
results  in  the  recognition  of  a  contract  asset  equal  to  the  difference  between  the 
amount  of  revenue  recognized  and  the  amount  of  consideration  received  from  the 
customer.  Verizon  Wireless  only  offers  new  fixed-term  plans  with  subsidized 
equipment pricing to business customers. 

S-19 

 
 
 
 
Topic  606  also  requires  the  deferral  of  incremental  costs  incurred  to  obtain  a 
customer contract, which are then amortized to expense, as a component of selling, 
general and administrative expense, over the respective periods of expected benefit. 
As a result, a significant amount of sales commission costs, which were historically 
expensed  as  incurred  under  previous  accounting,  relating  to  contracts  to  provide 
wireless services, are now deferred and amortized under Topic 606. 

Finally, under Topic 605, at the time of the sale of a device, risk adjusted interest is 
imputed on the device payment plan agreement receivables. The imputed interest is 
recorded as a reduction to the related accounts receivable and interest income was 
recognized  over  the  financed  device  payment  term.  Under  Topic  606,  while  there 
continues  to  be  a  financing  component  in  both  the  fixed-term  plans  and  device 
payment plans, also known as the installment model. This financing component for 
customer  classes  in  the  direct  channels  for  wireless  devices  is  not  significant  and 
therefore  interest  is  no  longer  imputed  for  these  contracts.  This  change  results  in 
additional  revenue  recognized  upon  the  sale  of  wireless  devices  and  no  interest 
income recognized over the device payment term.  

A reconciliation of the adjustments from the adoption of Topic 606 relative to Topic 
605 on certain impacted financial statement line items in the statements of income 
for the year ended December 31, 2018, is as follows: 

  Balances without  

adoption of 
Topic 606 

As reported 

  Adjustments 

OPERATING REVENUE 

Service revenues 
Equipment revenues 
Other 

Total Operating Revenues 

OPERATING EXPENSES 

Cost of equipment 
Selling, general and administrative 

NET INCOME 

$ 

$ 

$ 

Remaining performance obligations 

 123,822    $ 
 9,928   
 6,865   
 140,615  

 123,949    $ 
 9,269   
 6,973   
 140,191  

 (127) 
 659 
 (108) 
 424 

 10,335    $ 
 16,327  

 10,218    $ 
 18,019  

 117 
 (1,692) 

 46,604    $ 

 44,605    $ 

 1,999 

When  allocating  the  total  contract  transaction  price  to  identified  performance 
obligations, a portion of the total transaction price may relate to service performance 
obligations  which  were  not  satisfied  or  are  partially  satisfied  as  of  the  end  of  the 
reporting  period.  Below  we  disclose  information  relating  to  these  unsatisfied 
performance  obligations.  The  Partnership  has  elected  to  apply  certain  practical 
expedients available under Topic 606, including the option to exclude the expected 
revenues  arising  from  unsatisfied  performance  obligations  related  to  contracts  that 
have  an  original  expected  duration  of  one  year  or  less,  which  primarily  relate  to 
certain month-to-month service contracts.  

S-20 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
Additionally,  certain  contracts  provide  customers  the  option  to  purchase  additional 
services. The fee related to the additional services is recognized when the customer 
exercises the option (typically on a month-to-month basis). 

Customer contracts are generally either month-to-month and cancellable at any time 
(typically under a device payment plan) or contain terms ranging from greater than 
one  month  to  up  to  two  years  (typically  under  a  fixed-term  plan).  Additionally, 
customers  may  incur  charges  based  on  usage  or  additional  optional  services  in 
conjunction  with  entering  into  a  contract  that  can  be  cancelled  at  any  time  and 
therefore are not included in the transaction price. When a service contract is longer 
than one month, the service contract term will generally be two years or less. 

The  customers  also  include  other  telecommunications  companies  who  utilize 
Verizon  Wireless’s  network  to  resell  wireless  service  to  their  respective  end 
customers.  Reseller  arrangements  occur  on  a  month-to-month  basis  or  include  a 
stated contract term, which generally extends longer than two years. Arrangements 
with  a  stated  contract  term  generally  include  an  annual  minimum  revenue 
commitment over the term of the contract for  which revenues will be recognized in 
future periods. 

Accounts receivable and contract balances 

The  timing  of  revenue  recognition  may  differ  from  the  time  of  billing  to  customers. 
Receivables  presented  in  the  balance  sheet  represent  an  unconditional  right  to 
consideration.  Contract  balances  represent  amounts  from  an  arrangement  when 
either  the  performance  obligation  has  been  satisfied  by  transferring  goods  and/or 
services to the customer in advance of receiving all or partial consideration for such 
goods  and/or  services  from  the  customer,  or  the  customer  has  made  payment  in 
advance of obtaining control of the goods and/or services promised to the customer 
in the contract.  

Contract assets primarily relate to rights to consideration for goods and/or services 
provided  to  the  customers  but  for  which  there  is  not  an  unconditional  right  at  the 
reporting  date.  Under  a  fixed-term  plan,  the  total  contract  revenue  is  allocated 
between  wireless  services  and  equipment  revenues,  as  discussed  above.  In 
conjunction with these arrangements, a contract asset is created, which represents 
the difference between the amount of equipment revenue recognized upon sale and 
the  amount  of  consideration  received  from  the  customer.  The  contract  asset  is 
recognized as accounts receivable as wireless services are provided and billed. The 
right to bill the customer is obtained as service is provided over time, which results in 
the  right  to  the  payment  being  unconditional.  The  contract  asset  balances  are 
presented in the balance sheets as prepaid expenses and other, and other assets  - 
net.  Contract  assets  are  assessed  for  impairment  on  an  annual  basis  and  an 
impairment  charge  is  recognized  to  the  extent  the  carrying  amount  is  not 
recoverable. The impairment charge related to contract assets was insignificant for 
the  years  ended  December  31,  2019  and  2018.  Increases  in  the  contract  asset 
balances  were  primarily  due  to  new  contracts  and  increases  in  sales  promotions 
recognized  upfront,  driven  by  customer  activity  related  to  wireless  services,  while 

S-21 

 
 
 
 
 
decreases were due to reclassifications to accounts receivable due to billings on the 
existing contracts and insignificant impairment charges.  

Contract liabilities arise when customers are billed and consideration is received in 
advance  of  providing  the  goods  and/or  services  promised  in  the  contract.  The 
majority of the contract liability at each year end is recognized during the following 
year as these contract liabilities primarily relate to advanced billing of fixed monthly 
fees  for  service  that  are  recognized  within  the  following  month  when  services  are 
provided  to  the  customer.  The  contract  liability  balances  are  presented  in  the 
balance  sheet  as  contract  liabilities  and  other,  and  other  liabilities.  Increases  in 
contract  liabilities  were  primarily  due  to  increases  in  sales  promotions  recognized 
over  time  and  upfront  fees,  as  well  as  increases  in  deferred  revenue  related  to 
advanced  billings,  while  decreases  in  contract  liabilities  were  primarily  due  to  the 
satisfaction of performance obligations related to wireless services. 

The  balance  of  receivables  from  contracts  with  customers,  contract  assets  and 
contract liabilities recorded in the balance sheet were as follows: 

Receivables (1) 
Device payment plan agreement 
receivables (2) 
Contract assets 
Contract liabilities 

At December   
31, 2019 

At December   
31, 2018 

At January 1 
2018 

   $ 

 4,329    $ 

 4,542    $ 

 4,004 

 4,027   
 181   
 3,072  

 2,597   
 131   
 2,813  

 318 
 147 
 1,163 

(1)  Balances  do  not  include  receivables  related  to  the  following  contracts:  leasing  arrangements 
(such  as  towers)  and  the  interest  on  equipment  financed  on  a  device  payment  plan  agreement 
when sold to the customer by an authorized agent. 

(2) 

Included  in  device  payment  plan  agreement  receivables  presented  in  Device  Payment  Plans 
Note. Balances do not include receivables related to contracts completed prior to January 1, 2018 
and  receivables  derived  from  the  sale  of  equipment  on  a  device  payment  plan  through  an 
authorized agent.  

Contract costs  

As  discussed  in  the  Significant  Accounting  Policies  Note,  Topic  606  requires  the 
recognition of an asset for incremental costs to obtain a customer contract, which is 
then  amortized  to  expense,  over  the  respective  period  of  expected  benefit.  The 
Partnership  recognizes  a  contract  asset  for  incremental  commission  costs  paid  to 
Verizon  Wireless  personnel  and  agents  in  conjunction  with  obtaining  customer 
contracts.  The  costs  are  only  deferred  when  it  is  determined  the  commissions  are 
incremental costs  that  would  not  have  been  incurred  absent  the  customer contract 
and  are  expected  to  be  recovered.  Costs  to  obtain  a  contract  are  amortized  and 
recorded ratably as commission expense over the period representing the transfer of 
goods or services to which the assets relate. Costs to obtain contracts are amortized 
over the customers' estimated device upgrade cycle of two to  three years, as such 
costs are typically incurred each time a customer upgrades their equipment. 

S-22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
The  amortization  periods  for  the  costs  incurred  to  obtain  a  customer  contract  is 
determined at a portfolio level due to the similarities within these customer contract 
portfolios. 

Other costs, such as general costs or costs related to past performance obligations, 
are expensed as incurred. 

Deferred  contract  costs  are  classified  as  current  or  non-current  within  prepaid 
expenses and other, and other assets – net, respectively. The balances of deferred 
contract  costs  as  of  December  31,  2019  and  2018,  included  in  the  balance  sheet 
were as follows: 

Assets 

Prepaid expenses and other 
Other assets - net 

Total 

2019 

2018 

$ 

$ 

 3,027   
 1,824   
 4,851   

$ 

$ 

 2,347 
 1,831 
 4,178 

For  the  years  ended  December  31,  2019  and  2018,  the  Partnership  recognized 
expense  of  $3,126  and  $2,161,  respectively,  associated  with  the  amortization  of 
deferred contract costs, primarily within selling, general and administrative expenses 
in the statements of income. 

Deferred  contract  costs  are  assessed  for  impairment  on  an  annual  basis.  An 
impairment charge is recognized to the extent the carrying amount of a deferred cost 
exceeds the remaining amount of consideration expected to be received in exchange 
for the goods and services related to the cost, less the expected costs related directly 
to  providing  those  goods  and  services  that  have  not  yet  been  recognized  as 
expenses.  There  have  been  no  impairment  charges  recognized  for  the  year  ended 
December 31, 2019 and 2018. 

4.  WIRELESS DEVICE PAYMENT PLANS 

Under  the  Verizon  Wireless  device  payment  program,  eligible  customers  can 
purchase wireless devices under a device payment plan agreement. Customers that 
activate service on devices purchased under the device payment program pay lower 
service fees as compared to those under fixed-term service plans, and their device 
payment plan charge is included on their wireless monthly bill. Verizon Wireless only 
offers fixed-term plans to business customers. 

S-23 

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
Wireless device payment plan agreement receivables  

The  following  table  displays  device  payment  plan  agreement  receivables,  net,  that 
are recognized in the accompanying balance sheets as of December 31, 2019 and 
2018. 

Device payment plan agreement receivables, gross 
Unamortized imputed interest 
Device payment plan agreement receivables, net of 
unamortized imputed interest 
Allowance for credit losses 
Device payment plan agreement receivables, net   

   $ 

$ 

Classified on the balance sheets: 
Accounts receivable, net 
Other assets, net 
Device payment plan agreement receivables, net     $ 

   $ 

2019 

2018 

 13,480    $ 
 (723)   

 12,757   
 (382)   
 12,375  

$ 

 8,682    $ 
 3,693   

 12,375    $ 

 12,335 
 (582) 

 11,753 
 (863) 
 10,890 

 7,612 
 3,278 
 10,890 

Certain promotions are offered that allow a customer to trade in their owned device 
in connection with the purchase of a new device. Under these types of promotions, 
the  customer  receives  a  credit  for  the  value  of  the  trade-in  device.  In  addition,  the 
customer may be provided with additional future credits that will be applied against 
the customer’s monthly bill as long as service is maintained. A liability is recognized 
for  the  customer's  right  to  trade-in  the  device  measured  at  fair  value,  which  is 
determined  by  considering  several  factors,  including  the  weighted-average  selling 
prices  obtained  in  recent  resales  of  similar  devices  eligible  for  trade-in.  Future 
credits  are  recognized  when  earned  by  the  customer.  Device  payment  plan 
agreement receivables, net does not reflect the trade-in device liability. At December 
31,  2019  and  2018,  the  amount  of  the  trade-in  liability  was  insignificant  to  the 
financial statements. 

For  indirect  channel  contracts  with  customers,  risk  adjusted  interest  is  imputed  on 
the  device  payment  plan  agreement  receivables.  The  imputed  interest  is  recorded 
as a reduction to the related accounts receivable. Interest income, which is included 
within  other  revenue  in  the  statements  of  income,  is  recognized  over  the  financed 
device  payment  term.  See  Revenue  and  Contract  Costs  Note  for  additional 
information on financing considerations with respect to direct channel contracts with 
customers. 

When  originating  device  payment  plan  agreements  for  consumer  customers, 
Verizon  Wireless  uses  internal  and  external  data  sources  to  create  a  credit  risk 
score to measure the credit quality of a customer and to determine eligibility for the 
device payment program. If a customer is either new to Verizon Wireless or has 45 
days  or less  of  customer tenure  with  Verizon Wireless,  the  credit  decision  process 
relies more heavily on external data sources. If the customer has more than 45 days 
of customer tenure with Verizon Wireless (an existing customer), the credit decision 
process relies on a combination of internal and external data sources. External data 
sources  include  obtaining  a  credit  report from  a  national  consumer  credit  reporting 

S-24 

 
  
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
agency,  if  available.  Verizon  Wireless  uses  its  internal  data  and/or  credit  data 
obtained from the credit reporting agencies to create a custom credit risk score. The 
custom  credit  risk  score  is  generated  automatically  (except  with  respect  to  a  small 
number  of  applications  where  the  information  needs  manual  intervention)  from  the 
applicant’s  credit  data  using  Verizon  Wireless’s  proprietary  custom  credit  models, 
which  are  empirically  derived  and  demonstrably  and  statistically  sound.  The  credit 
risk score measures the likelihood that the potential customer will become severely 
delinquent  and  be  disconnected  for  non-payment.  For  a  small  portion  of  new 
customer  applications,  a  traditional  credit  report  is  not  available  from  one  of  the 
national  credit  reporting  agencies  because  the  potential  customer  does  not  have 
sufficient credit history. In those instances, alternative credit data is used for the risk 
assessment.   

Based on the custom credit risk score, Verizon Wireless assigns each customer to a 
credit class, each of which has specified offers of credit, including an account level 
spending  limit  and  either  a  maximum  amount  of  credit  allowed  per  device  or  a 
required  down  payment  percentage.  During  the  fourth  quarter  of  2018,  Verizon 
Wireless  moved  all  consumer  customers,  new  and  existing,  from  a  required  down 
payment percentage, between zero and 100%, to a maximum amount of credit per 
device. 

Subsequent to origination, the delinquency and write-off experience is monitored as 
key  credit  quality  indicators  for  the  portfolio  of  device  payment  plan  agreement 
receivables and fixed-term service plans. The extent of collection efforts with respect 
to  a  particular  customer  are  based  on  the  results  of  proprietary  custom  empirically 
derived  internal  behavioral-scoring  models  that  analyze  the  customer’s  past 
performance  to  predict  the  likelihood  of  the  customer  falling  further  delinquent. 
These customer-scoring models assess a number of variables, including origination 
characteristics, customer account history and payment patterns. Based on the score 
derived from these models, accounts are grouped by risk category to determine the 
collection  strategy  to  be  applied  to  such  accounts.  Collection  performance  results 
and  the  credit  quality  of  device  payment  plan  agreement  receivables  are 
continuously monitored based on a variety of metrics, including aging. An account is 
considered  to  be  delinquent  and  in  default  status  if  there  are  unpaid  charges 
remaining on the account on the day after the bill’s due date. 

At December 31, 2019 and 2018, the balance and aging of the device payment plan 
agreement receivables on a gross basis was as follows: 

2019 

2018 

   $ 

 12,403    $ 

 11,485 

 815   
 262   
 13,480  

$ 

 641 
 209 
 12,335 

Unbilled 
Billed: 

Current  
Past due 

Device payment plan agreement receivables, gross 

$ 

S-25 

 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
   
 
 
  
 
 
  
 
 
 
 
 
 
  
 
 
 
Activity  in  the  allowance  for  credit  losses  for  the  device  payment  plan  agreement 
receivables was as follows: 

Balance at January 1 

Provision for uncollectible accounts 
Write-offs 
Other 

Balance at December 31 

2019 

2018 

   $ 

$ 

 863    $ 
 580   
 (1,061)   
 —   
 382  

$ 

 1,235 
 209 
 (610) 
 29 
 863 

5.  PROPERTY, PLANT AND EQUIPMENT, NET 

Property, plant and equipment consists of the following at December 31,  2019 and 
2018: 

Buildings and improvements (15-45 years) 
Wireless plant and equipment (3-50 years) 
Furniture, fixtures and equipment (3-10 years) 
Leasehold improvements (5-7 years) 

Less: accumulated depreciation 
Property, plant and equipment, net 

2019 

 30,329   
 124,694   
 293   
 8,277   
 163,593   
 (106,225)   
 57,368  

$ 

$ 

2018 

 28,629  
 112,398  
 295  
 8,113  
 149,435  
 (98,401)  
 51,034  

$ 

$ 

6.     LEASING ARRANGEMENTS 

Verizon Wireless,  on  behalf  of  the  Partnership  and  the  Partnership  itself  enter  into 
various  lease  arrangements  for  network  equipment,  including  towers,  distributed 
antenna systems, and small cells; real estate; connectivity mediums, including dark 
fiber; equipment; and other various types of assets for use in operations. The leases 
have remaining lease terms ranging from 1 year to 28 years, some of which include 
options  to  extend  the  leases  term  for  up  to  25  years,  and  some  of  which  include 
options  to  terminate  the  leases.  For  the  majority  of  leases  entered  into  during  the 
current  period,  the  Partnership  concluded  it  is  not  reasonably  certain  that  the 
Partnership  would  exercise  the  options  to  extend  the  lease  or  terminate  the  lease. 
Therefore,  as  of  the  lease  commencement  date,  our  lease  terms  generally  do  not 
include  these  options.  The  Partnership  includes  options  to  extend  the  lease  within 
the lease term when it is reasonably certain that the option will be exercised. 

The components of net lease cost were as follows: 

Operating lease cost 
Sublease income 
Total net lease cost 

Classification 

Cost of Services 
Other revenues 

For Year Ended 
December 31, 
2019 

$ 

$ 

 4,404  
 (44)  
 4,360  

S-26 

  
 
 
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
  
 
 
  
 
 
 
  
 
 
  
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
Supplemental disclosure for the statement of cash flows related to operating leases 
were as follows: 

Cash Flows from Operating Activities 
Cash paid for amounts included in the measurement of operating 
lease liabilities 
Supplemental lease cash flow disclosures 
Operating lease right-of-use assets obtained in exchange for new 
operating lease liabilities 

$ 

$ 

3,685   

 1,521  

For Year Ended 
December 31, 2019   

The weighted-average remaining lease term and the weighted-average discount rate 
of operating leases were as follows: 

Weighted-average remaining lease term (years) 
Weighted-average discount rate 

As of 

December 31, 2019  
12  
4.2%  

The Partnership's maturity analysis of operating lease liabilities as of December 31, 
2019 were as follows: 

Operating leases: 

Years  
2020 
2021 
2022 
2023 
2024 
2025 and thereafter 
Total operating lease payments 
Less interest 
Present value of lease liabilities 
Less current obligations 
Long-term obligations 

As of 
December 31, 
2019 

 4,433  
 4,327  
 4,354  
 4,384  
 3,591  
 19,053  
 40,142  
 (10,916)  
 29,226  
 (3,652)  
 25,574  

$ 

$ 

As of December 31, 2019, the Partnership has legally obligated lease payments for 
various  other  operating  leases  that  have  not  yet  commenced  for  which  the  total 
obligation was not significant. The Partnership has certain rights and obligations for 
these  leases,  but  have  not  recognized  an  operating  lease  right-of-use  asset  or  an 
operating lease liability since they have not yet commenced. 

Disclosures related to Periods Prior to Adoption of Topic 842 

Total rent expense under operating leases amounted to $5,514 and $5,229 in 2018 
and 2017, respectively. 

S-27 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
7.  TOWER MONETIZATION TRANSACTION 

Prior  to  2017,  Verizon  completed  various  transactions  with  unrelated  third-parties 
pursuant to which the counterparties acquired exclusive rights to lease and operate 
certain Verizon Wireless towers and assumed the interest in the underlying  ground 
leases related to the towers for an upfront cash payment. Under the terms of these 
arrangements,  the  counterparties  have  exclusive  rights  to  lease  and  operate  the 
towers over a long term period.  In certain arrangements, the counterparty has fixed-
price purchase options to acquire the towers based on their fair market values at the 
end of the lease terms. Verizon Wireless has subleased capacity on the third-party 
towers for use in its operations. 

The Partnership participated in certain of these arrangements and received upfront 
payments  that  were  accounted  for  as  deferred  rental  income  and  as  a  financing 
obligation. The deferred  rent  represents  unearned  rental income  and  relates  to  the 
portion of the towers for which the right-of-use has passed to the counterparty. The 
deferred rental income is being recognized on a straight-line basis over the average 
lease  term,  which  is  included  in  other  net  changes  within  the  operating  section  on 
the  statements  of  cash  flows.  The  financing  obligation  relates  to  the  portion  of  the 
towers  that  continue  to  be  occupied  and  used  for  the  Partnership’s  network 
operations. Sublease payments are recorded as repayments of financing obligation 
within  financing  activities  on  the  statements  of  cash  flows.  The  Partnership 
continues to include the towers in property, plant and equipment, net in the balance 
sheets and depreciates them accordingly. In addition, the minimum future payments 
for  the  ground  leases  have  been  included  in  the  Partnership's  operating  lease 
commitments  (See  Leasing  Arrangements  Note).  As  part  of  the  rights  obtained 
during the transaction, the counterparty is responsible for the payment of the ground 
leases,  and  the  Partnership  does  not  expect  to  be  required  to  make  payments 
unless the counterparty defaults, which the Partnership determined to be remote.  

At  December  31,  2019  and  2018,  the  deferred  rental  income  related  to  the 
transactions  was  $16,755  and  $17,439,  respectively,  recorded  in  deferred  rent  on 
the balance sheet.  

8.  CURRENT LIABILITIES 

Accounts payable and accrued liabilities consist of the following as of December 31, 
2019 and 2018: 

Accounts payable 
Accrued liabilities 
Accounts payable and accrued liabilities 

2019 

2018 

$ 

$ 

 4,946  
 329  
 5,275  

$ 

$ 

 4,625  
 311  
 4,936  

S-28 

 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
  
 
 
  
  
 
 
Contract  liabilities  and  other  consists  of  the  following  at  December 31,  2019  and 
2018: 

Contract liabilities 
Customer deposits 
Guarantee liability 
Contract liabilities and other 

2019 

2018 

$ 

$ 

 2,836  
 (34)  
 15  
 2,817  

$ 

$ 

 2,510  
 8  
 19  
 2,537  

9.  TRANSACTIONS WITH AFFILIATES AND RELATED PARTIES 

In addition to fixed-asset purchases, substantially all of service revenues, equipment 
revenues,  other  revenues,  cost  of  services,  cost  of  equipment  and  selling,  general 
and administrative expenses of the Partnership represent transactions processed by 
Verizon  Wireless  on  behalf  of  the  Partnership,  or  represent  transactions  with 
affiliates.  These  transactions  consist  of:  (1) revenues  and  expenses  that  pertain  to 
the Partnership, which are processed by Verizon Wireless and directly attributed to 
or  directly  charged  to  the  Partnership;  (2)  roaming  revenue  when  customers  of 
Verizon  Wireless  outside  the  Partnership  use  the  network  of  the  Partnership,  or 
roaming  cost  when  customers  associated  with  the  Partnership  use  the  network  of 
Verizon  Wireless;  (3)  certain  revenues  and  expenses  processed  or  incurred  by 
Verizon  Wireless  that  are  allocated  to  the  Partnership  principally  based  on  total 
subscribers;  and  (4)  service  arrangements  with  Verizon  Wireless,  where  the 
Partnership  has  the  ability  to  utilize  certain  spectrum  owned  by  Verizon  Wireless. 
These transactions do not necessarily represent arm’s-length transactions and may 
not  represent  all  revenues  and  costs  that  would  be  present  if  the  Partnership 
operated  on  a  stand-alone  basis.  Verizon  Wireless  periodically  reviews  the 
methodology  and  allocation  bases  for  allocating  certain  revenues,  operating  costs 
and  selling,  general  and  administrative  expenses  to  the  Partnership.  Resulting 
changes, if any, in the allocated amounts have historically not been significant, other 
than the roaming revenue and cost impacts discussed below.  

Service revenues  

Service revenues include monthly customer billings processed by Verizon Wireless 
on  behalf  of  the  Partnership  and  roaming  revenues  relating  to  customers  of  other 
affiliated  markets  that  are  specifically  identified  to  the  Partnership.  For  the  years 
ended  December  31,  2019,  2018  and  2017,  roaming  revenues  were  $64,018, 
$64,466  and  $77,223,  respectively.    During  2017,  Verizon  Wireless  updated  its 
roaming  rates  and  methodology  for  determining  roaming  volumes  charged  for 
postpaid, prepaid and reseller roaming revenue, resulting in a net decrease of $954 
in  roaming  revenue  as  compared  to  prior  periods.  Service  revenues  also  include 
usage  and  certain  revenue  reductions,  including  revenue  concessions  and  bill 
incentive  credits,  which  are  processed  by  Verizon  Wireless,  and  allocated  to  the 
Partnership based on certain factors deemed appropriate by Verizon Wireless. 

S-29 

 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
  
 
 
  
  
 
  
  
 
 
  
 
 
 
 
 
Equipment revenues  

Equipment  revenues  include  equipment  sales  processed  by  Verizon  Wireless  and 
specifically  identified  to  the  Partnership,  as  well  as  certain  handset  and  accessory 
revenues,  and  contra-revenues,  including  equipment  concessions  and  equipment 
manufacturer rebates, that are processed by Verizon Wireless and allocated to the 
Partnership based on certain factors deemed appropriate by Verizon Wireless. The 
Partnership  also  recognizes  commission  revenue  on  the  sale  of  devices  to 
customers whose service contract is with an affiliate market. 

Other revenues  

Other revenues include other fees and surcharges charged to the customer that are 
specifically identified to the Partnership.  

Cost of service  

Cost  of  services  includes  roaming  costs  relating  to  customers  associated  with  the 
Partnership  that  are  roaming  in  other  affiliated  markets  and  switch  costs  that  are 
incurred  by  Verizon  Wireless  and  allocated  to  the  Partnership  based  on  certain 
factors deemed appropriate by Verizon Wireless. For the years ended December 31, 
2019,  2018  and  2017  roaming  costs  were  $45,750,  $44,586  and  $41,335, 
respectively.    During  2017,  Verizon  Wireless  updated  its  roaming  rates  and 
methodology  for  determining  roaming  amounts  charged  for  postpaid,  prepaid  and 
reseller  roaming  cost,  resulting  in  a  net  decrease  of  $1,983  to  roaming  cost  as 
compared  to  prior periods.  Cost  of  service  also  includes  cost  of  telecom and  long-
distance  that  are  incurred  by  Verizon  Wireless  and  allocated  to  the  Partnership 
based on certain factors deemed appropriate by Verizon Wireless. The Partnership 
also  has  service  arrangements  to  utilize  additional  spectrum  owned  by  Verizon 
Wireless. See Significant Accounting Policies Note for further information regarding 
these arrangements. 

Cost of equipment  

Cost  of  equipment  is  recorded  at  Verizon  Wireless’s  cost  basis  (see  Significant 
Accounting  Policies  Note).  Cost  of  equipment  includes  certain  costs  related  to 
handsets, accessories and other costs incurred by Verizon Wireless and allocated to 
the Partnership based on certain factors deemed appropriate by Verizon Wireless. 

Selling, general and administrative  

Selling, general and administrative expenses include commissions, customer billing, 
customer care, and salaries that are specifically identified to the Partnership, as well 
as  costs  incurred  by  Verizon  Wireless  and  allocated  to  the  Partnership  based  on 
certain  factors  deemed  appropriate  by  Verizon  Wireless.  The  Partnership  was 
allocated  $1,523,  $1,280  and  $1,328  in  advertising  costs  for  the  years  ended 
December 31, 2019, 2018 and 2017, respectively. 

S-30 

 
 
 
 
 
 
 
 
 
 
Property, plant and equipment  

Property, plant and equipment includes assets purchased by Verizon Wireless and 
directly  charged  to  the  Partnership,  as  well  as  assets  transferred  between  Verizon 
Wireless and the Partnership (see Significant Accounting Policies Note). 

Spectrum service agreements  

The Partnership has also entered into certain agreements with Verizon Wireless to 
utilize certain wireless spectrum from Verizon Wireless that overlaps the Texas #17 
rural  statistical  area.  Total  expense  under  these  wireless  spectrum  service 
arrangements  amounted  to  $950,  $949  and  $935  in  2019,  2018  and  2017, 
respectively, which is included in cost of service in the statements of income. 

Based  on the  terms  of  these  service  agreements  as  of  December 31,  2019, future 
wireless spectrum service agreement obligations to Verizon Wireless are as follows: 

Years   
2020 
2021 
2022 
2023 
2024 
2025 and thereafter 
Total minimum payments 

10.  CONTINGENCIES 

Amount 

 952  
 954  
 955  
 957  
 959  
 5,199  
 9,976  

$ 

$ 

Verizon  Wireless  and  the  Partnership  are  subject  to  lawsuits  and  other  claims, 
including  class  actions,  product  liability,  patent  infringement,  intellectual  property, 
antitrust,  partnership  disputes  and  claims  involving  relations  with  resellers  and 
agents.  Verizon  Wireless  is  also  currently  defending  lawsuits  filed  against  it  and 
other  participants  in  the  wireless  industry,  alleging  various  adverse  effects  as  a 
result  of  wireless  phone  usage. Various  consumer class-action  lawsuits  allege  that 
Verizon Wireless violated certain state consumer-protection laws and other statutes 
and defrauded customers through misleading billing practices or statements. These 
matters  may  involve  indemnification  obligations  by  third  parties  and/or  affiliated 
parties covering all or part of any potential damage awards against Verizon Wireless 
and the Partnership and/or insurance coverage. All of the above matters are subject 
to many uncertainties, and the outcomes are not currently predictable. 

The Partnership may incur or be allocated a portion of  the damages that may result 
upon  adjudication  of  these  matters,  if  the  claimants  prevail  in  their  actions.  At 
December  31,  2019  and  2018,  the  Partnership  had  no  accrual  for  any  pending 
matters. An estimate of the reasonably possible loss or range of loss with respect to 
these matters as of December 31, 2019 cannot be made at this time due to various 
factors typical in contested proceedings, including: (1) uncertain damage theories and 
demands;  (2)  a  less-than-complete  factual  record;  (3)  uncertainty  concerning  legal 
theories and their resolution by courts or regulators and (4) the unpredictable nature 

S-31 

 
 
 
 
  
 
 
 
 
     
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
of  the  opposing  party  and  its  demands.  Verizon  Wireless  and  the  Partnership 
continuously monitor these proceedings as they develop and will adjust any accrual 
or disclosure as needed. It is not expected that the ultimate resolution of any pending 
regulatory or legal matter in future periods will have a material effect on the financial 
condition  of  the  Partnership,  but  it  could  have  a  material  effect  on  the  results  of 
operations for a given reporting period. 

S-32 

 
 
 
Report of Independent Registered Public Accounting Firm 

To the Partners of Pennsylvania RSA No. 6 (II) Limited Partnership 

Opinion on the Financial Statements 

We  have  audited  the  accompanying  balance  sheet  of  Pennsylvania  RSA  No.  6  (II)  Limited 
Partnership (the Partnership) as of December 31, 2019, the related statements of income, changes 
in  partners’  capital  and  cash  flows  for  the  year  then  ended,  and  the  related  notes  (collectively 
referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all 
material respects, the financial position of the Partnership at December 31, 2019, and the results of 
its operations and its cash flows for the year then ended in conformity with U.S. generally accepted 
accounting principles. 

Adoption of New Accounting Standards 

ASU No. 2016-02 

As  discussed  in  Note  2  to  the  financial  statements,  effective  January  1,  2019,  the  Partnership 
changed its method of accounting for leases due to the adoption of Accounting Standards Update 
(ASU)  No.  2016-02,  Leases  (Topic  842),  and  the  related  amendments,  using  the  modified 
retrospective method.  

Basis for Opinion  

These  financial  statements  are  the  responsibility  of  the  Partnership’s  management.  Our 
responsibility is to express an opinion on the Partnership’s financial statements based on our audit. 
We  are a public  accounting firm  registered  with the  Public  Company  Accounting Oversight  Board 
(United  States)  (PCAOB)  and  are  required  to  be  independent  with  respect  to  the  Partnership  in 
accordance  with  the  U.S.  federal  securities  laws  and  the  applicable  rules  and  regulations  of  the 
Securities and Exchange Commission and the PCAOB. 

We  conducted  our  audit  in accordance  with  the  standards of  the  PCAOB  and in accordance  with 
auditing  standards  generally  accepted  in  the  United  States  of  America.  Those  standards  require 
that  we  plan  and  perform  the  audit  to  obtain  reasonable  assurance  about  whether  the  financial 
statements  are  free  of  material  misstatement,  whether  due  to  error  or  fraud.  Our  audit  included 
performing  procedures  to  assess  the  risks  of  material  misstatement  of  the  financial  statements, 
whether  due  to  error  or  fraud,  and  performing  procedures  that  respond  to  those  risks.  Such 
procedures included examining, on a test basis, evidence regarding the amounts and disclosures in 
the  financial  statements.  Our  audit  also  included  evaluating  the  accounting  principles  used  and 
significant  estimates  made  by  management,  as  well  as  evaluating  the  overall  presentation  of  the 
financial statements. We believe that our audit provides a reasonable basis for our opinion. 

/s/ Ernst & Young LLP 

 We have served as the Partnership’s auditor since 2014. 

Orlando, Florida  
February 26, 2020 

S-33 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pennsylvania RSA No. 6(II) Limited Partnership 

Balance Sheets - As of December 31, 2019 (Audited) and 2018 (Unaudited) 
(Dollars in Thousands) 

ASSETS 

CURRENT ASSETS: 
Due from affiliate 
Accounts receivable, net of allowances of $247 and $461 
Prepaid expenses and other 

Total current assets 

PROPERTY, PLANT AND EQUIPMENT - NET 
OPERATING LEASE RIGHT-OF-USE ASSETS 
OTHER ASSETS - NET 
TOTAL ASSETS 

LIABILITIES AND PARTNERS’ CAPITAL 

CURRENT LIABILITIES: 

Accounts payable and accrued liabilities 
Contract liabilities and other 
Financing obligation 
Deferred rent 
Current operating lease liabilities 

Total current liabilities 

LONG TERM LIABILITIES: 
Financing obligation 
Deferred rent 
Non-current operating lease liabilities 
Other liabilities 

Total long term liabilities 
Total liabilities 

PARTNERS’ CAPITAL 

General Partner's interest 
Limited Partners' interest 
Total partners' capital 

$ 

$ 

$ 

2019 

2018 

$ 

$ 

$ 

 6,536  
 22,413  
 5,731  
 34,680  

 18,352  
 9,328  
 9,179  
 71,539  

 5,303  
 4,573  
 50  
 13  
 1,982  
 11,921  

 421  
 307  
 8,068  
 469  
 9,265  
 21,186  

 25,745 
 24,608 
 50,353  

 5,166  
 22,867  
 5,108  
 33,141  

 20,437  
 —  
 9,904  
 63,482  

 5,272  
 4,521  
 49  
 13  
 —  
 9,855  

 424  
 1,208  
 —  
 556  
 2,188  
 12,043  

 26,300  
 25,139  
 51,439  

TOTAL LIABILITIES AND PARTNERS’ CAPITAL 

$ 

 71,539  

$ 

 63,482  

See notes to financial statements. 

 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
  
 
 
 
 
 
 
 
  
 
  
 
 
  
 
  
 
 
  
  
 
  
  
 
  
  
 
 
 
  
 
  
 
  
  
 
 
 
 
  
  
 
 
 
 
  
 
  
 
 
  
 
  
 
 
 
  
 
  
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
  
 
  
 
 
  
 
  
 
 
 
 
 
 
 
 
 
  
  
 
 
 
  
 
  
 
 
 
 
 
Pennsylvania RSA No. 6(II) Limited Partnership 

Statements of Income – For the Years Ended December 31, 2019 (Audited), 2018 
(Unaudited) and 2017 (Unaudited) 

(Dollars in Thousands) 

OPERATING REVENUES: 

Service revenues 
Equipment revenues 
Other revenues 

Total operating revenues 

OPERATING EXPENSES: 

Cost of services (exclusive of depreciation) 
Cost of equipment 
Depreciation 
Selling, general and administrative expense 

Total operating expenses 

OPERATING INCOME 

INTEREST INCOME, NET 

2019 

2018 

2017 

  $ 

 107,417   $ 

 107,284   $ 

 27,286  
 10,408  
 145,111  

 30,596  
 9,126  
 147,006  

 54,477  
 27,170  
 3,910  
 28,897  
 114,454  

 54,011  
 30,488  
 3,889  
 28,121  
 116,509  

 107,517  
 27,092  
 8,378  
 142,987  

 52,463  
 30,823  
 3,480  
 30,270  
 117,036  

 30,657  

 30,497  

 25,951  

 207  

 176  

 48  

NET INCOME  

  $ 

 30,864   $ 

 30,673   $ 

 25,999  

Allocation of Net Income: 

General Partner 
Limited Partners 

See notes to financial statements. 

  $ 
  $ 

 15,781   $ 
 15,083   $ 

 15,682   $ 
 14,991   $ 

 13,292  
 12,707  

S-35 

  
 
 
 
 
 
 
 
 
 
 
 
       
 
 
 
 
 
 
 
  
 
 
     
     
 
 
 
  
 
  
 
  
 
  
  
  
 
 
 
 
 
  
  
  
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
  
 
  
 
  
 
  
  
  
 
 
 
  
 
  
 
  
 
  
  
  
 
 
 
  
 
  
 
  
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
Pennsylvania RSA No. 6(II) Limited Partnership 

Statements of Changes in Partners’ Capital – For the Years Ended December 31, 2019 (Audited), 2018 
(Unaudited) and 2017 (Unaudited) 
(Dollars in Thousands) 

  General Partner 

Limited Partners 

      Consolidated 

  Communications    Venus Cellular 

Cellco 
Partnership 

Cellco 
Partnership 

Enterprise 

Telephone 

  Services, Inc. 

  Company, Inc. 

  Total Partners’    
Capital 

BALANCE—January 1, 2017 

  $ 

 22,153   $ 

 3,696   $ 

 10,255   $ 

 7,222   $ 

 43,326  

Distributions  

Net income  

 (12,501)  

 13,292  

 (2,086)  

 2,218  

 (5,787)  

 6,154  

 (4,076)  

 4,335  

 (24,450)  

 25,999  

BALANCE— December 31, 2017 

  $ 

 22,944   $ 

 3,828   $ 

 10,622   $ 

 7,481   $ 

 44,875  

ASC 606 opening balance sheet 
adjustment 

Distributions 

Net income 

 2,118  

 (14,444)  

 15,682  

 353  

 (2,410)  

 2,617  

 980  

 (6,687)  

 7,261  

 690  

 (4,709)  

 5,113  

 4,141  

 (28,250)  

 30,673  

BALANCE— December 31, 2018 

  $ 

 26,300  

$ 

 4,388  

$ 

 12,176  

$ 

 8,575  

$ 

 51,439  

Distributions 

Net income 

 (16,336)  

 15,781  

 (2,725)  

 2,633  

 (7,563)  

 7,305  

 (5,326)  

 5,145  

 (31,950)  

 30,864  

BALANCE— December 31, 2019 

  $ 

 25,745   $ 

 4,296   $ 

 11,918   $ 

 8,394   $ 

 50,353  

See notes to financial statements. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
       
 
       
 
       
 
       
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
  
  
  
  
  
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
Pennsylvania RSA No. 6(II) Limited Partnership 
Statements of Cash Flows – For the Years Ended December 31, 2019 (Audited), 
2018 (Unaudited) and 2017 (Unaudited) 

(Dollars in Thousands) 

CASH FLOWS FROM OPERATING ACTIVITIES: 

Net income 
Adjustments to reconcile net income to net cash provided by 
operating activities: 

2019 

      2018 

      2017 

  $   30,864   $   30,673   $   25,999  

Depreciation 
Imputed interest on financing obligation 
Provision for uncollectible accounts 

Accounts receivable 
Prepaid expenses and other and other assets 
Accounts payable and accrued liabilities 
Contract liabilities and other 

Other net changes 

Net cash provided by operating activities 

CASH FLOWS FROM INVESTING ACTIVITIES: 

Capital expenditures 
Fixed asset transfers out 
Change in due from affiliate 

Net cash used in investing activities 

CASH FLOWS FROM FINANCING ACTIVITIES: 

Repayments of financing obligation 
Distributions 

Net cash used in financing activities 

CHANGE IN CASH 

CASH—Beginning of year 
CASH—End of year 

 3,910  
 47  
 549  
 (95)  
 1  
 75  
 52  
 (165)  
 35,238  

 3,889  
 47  
 476  
 (953)  
 (3,107)  
 618  
 981  
 450 
    33,074  

 3,480  
 46  
 681  
 (532)  
 89  
 (204)  
 54  
 219  
    29,832  

 (2,791)  
 922  
 (1,370)  
 (3,239)  

 (6,234)  
 2,148  
 (698)  
 (4,784)  

 (6,996)  
 930  
 731  
 (5,335)  

 (49) 
    (31,950)  
    (31,999)  

 (40) 
   (28,250)  
   (28,290)  

 (47)  
   (24,450)  
   (24,497)  

 -  

 -  

  $ 

 -  
 -   $ 

 -  
 -   $ 

 -  

 -  
 -  

NONCASH TRANSACTIONS FROM INVESTING ACTIVITIES: 

Accruals for capital expenditures 

  $ 

 90   $ 

 135   $ 

 150  

See notes to financial statements. 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
       
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
  
  
 
 
 
 
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
   
 
  
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
 
   
   
 
 
 
 
 
  
 
  
 
  
 
  
  
  
 
 
 
  
 
  
 
  
 
  
  
 
 
 
 
  
 
  
 
  
 
 
  
 
  
 
  
 
 
 
Pennsylvania RSA No. 6(II) Limited Partnership 

Notes to Financial Statements – For the Years Ended December 31, 2019 
(Audited), 2018 (Unaudited) and 2017 (Unaudited) 
(Dollars in Thousands) 

1.  ORGANIZATION AND MANAGEMENT 

Pennsylvania  RSA  No.  6(II)  Limited  Partnership  (the  “Partnership”)  was  formed  in 
1991.  The  principal  activity  of  the  Partnership  is  providing  cellular  service  in  the 
Pennsylvania  Rural  Service  Area  6-B2.  Under  the  terms  of  the  partnership 
agreement, the partnership expires on January 1, 2091. 

In  accordance  with  the  partnership  agreement,  Cellco  Partnership  (“Cellco”),  the 
general partner of the Partnership, is responsible for managing the operations of the 
Partnership. 

The  partners  and  their  respective  ownership  percentages  of  the  Partnership  as  of 
December 31, 2019 are as follows: 

General Partner: 

Cellco Partnership 

Limited Partners: 

Cellco Partnership 
Consolidated Communications Enterprise Services, Inc.    
Venus Cellular Telephone Company, Inc. 

 51.13 % 

 8.53 % 
 23.67 % 
 16.67 % 

Cellco  is  an  indirect,  wholly-owned  subsidiary  of  Verizon  Communications  Inc. 
(Verizon).  Substantially  all  of  the  Partnership’s  transactions  represent  transactions 
with,  or  processed  by,  Cellco  and/or  certain  other  affiliates  (collectively,  Verizon 
Wireless). 

2.  SIGNIFICANT ACCOUNTING POLICIES 

Reclassification 

Certain prior year amounts have been reclassified to conform to the current year 
presentation. 

S-38 

 
 
 
 
 
  
 
 
 
     
      
  
 
 
  
 
  
  
  
 
  
 
 
 
 
Use of estimates  

The  financial  statements  are  prepared  using  U.S.  generally  accepted  accounting 
principles (GAAP), which requires management to make estimates and assumptions 
that affect reported amounts and disclosures. Actual results could differ from those 
estimates. 

Examples of significant estimates include: the allowance for uncollectible accounts, 
the  recoverability  of  property,  plant  and  equipment  and  long-lived  assets,  the 
incremental  borrowing  rate  for  the  operating  lease  liability,  and  fair  values  of 
financial instruments. 

Revenue recognition  

The Partnership earns revenue from contracts with customers, primarily by providing 
access  to  and  usage  of  the  Verizon  Wireless  telecommunications  network  and 
selling  equipment.  These  revenues  are  accounted  for under  Accounting  Standards 
Update (ASU) 2014-09, Revenue from Contracts with Customers (Topic 606), which 
the  Partnership  adopted  on  January  1,  2018  using  the  modified  retrospective 
approach.  This  standard  update,  along  with  related  subsequently  issued  updates, 
clarifies  the  principles  for  recognizing  revenue  and  develops  a  common  revenue 
standard  for  GAAP.  The  standard  update  also  amended  the  guidance  for  the 
recognition  of  costs  to  obtain  customer  contracts  such  that  incremental  costs  of 
obtaining customer contracts are deferred and amortized consistent with the transfer 
of the related good or service. 

The  Partnership  also  earns  revenues  that  are  not  accounted  for  under  Topic  606 
from  leasing  arrangements  (such  as  those  from  towers)  and  the  interest  on 
equipment  financed  under  a  device  payment  plan  agreement  when  sold  to  the 
customer by an authorized agent. 

Wireless  services  are  offered  through  a  variety  of  plans  on  a  postpaid  or  prepaid 
basis.  For  wireless  service,  the  Partnership  recognizes  revenue  using  an  output 
method, either as the service allowance units are used or as time elapses, because 
it reflects the pattern by which the performance obligations are satisfied through the 
transfer  of  service  to  the  customer.  Monthly  service  is  generally  billed  in  advance, 
which  results  in  a  contract  liability.  See  Revenue  and  Contract  Costs  Note  for 
additional  information.  For  postpaid  plans  where  monthly  usage  exceeds  the 
allowance,  the  overage  usage  represents  options  held  by  the  customer  for 
incremental  services  and  the  usage-based  fee  is  recognized  when  the  customer 
exercises the option (typically on a month-to-month basis). 

Equipment  revenue  related  to  wireless  devices  and  accessories  is  generally 
recognized  when  the  products  are  delivered  to  and  accepted  by  the  customer,  as 
this  is  when  control  passes  to  the  customer.  In  addition  to  offering  the  sale  of 
equipment  on  a  standalone  basis,  Verizon  Wireless  has  two  primary  offerings 
through  which  customers  pay  for  a  wireless  device  in  connection  with  a  service 
contract: fixed-term plans and device payment plans. 

S-39 

 
 
 
 
 
 
 
Under a fixed-term plan, the customer is sold the wireless device without any upfront 
charge  or  at  a  discounted  price  in  exchange  for  entering  into  a  fixed-term  service 
contract (typically for a term of 24 months or less). This plan is currently only offered 
to business customers. 

Under a device payment plan, the customer is sold the wireless device in exchange 
for a non-interest bearing installment note, which is repaid by the customer, typically 
over  a  24-month  term,  and  concurrently  enters  into  a  month-to-month  contract  for 
wireless  service.  Customers  may  be  offered  certain  promotions  that  provide  billing 
credits  applied  over  a  specified  term,  contingent  upon  the  customer  maintaining 
service. The credits are included in the transaction price, which are allocated to the 
performance  obligations  based  on  their  relative  selling  price,  and  are  recognized 
when earned. 

A  financing  component  exists  in  both  fixed-term  plans  and  device  payment  plans 
because  the  timing  of  the  payment  for  the  device,  which  occurs  over  the  contract 
term,  differs  from  the  satisfaction  of  the  performance  obligation,  which  occurs  at 
contract  inception  upon  transfer  of  the  device  to  the  customer.  The  significance  of 
the  financing  component  inherent  in  the  fixed-term  and  device  payment  plan 
receivables  is  periodically  assessed  at  the  contract  level,  based  on  qualitative  and 
quantitative  considerations,  related  to  customer  classes.  These  considerations 
include  assessing  the  commercial  objective  of  plans,  the  term  and  duration  of 
financing  provided,  interest  rates  prevailing  in  the  marketplace,  and  credit  risks  of 
customer  classes,  all  of  which  impact  the  selection  of  appropriate  discount  rates. 
Based  on  current  facts  and  circumstances,  the  financing  component  in  existing 
direct  channel  device  payments  and  fixed-term  contracts  with  customers  is  not 
significant and therefore is not accounted for separately. See Device Payment Note 
for  additional  information  on  the  interest  on  equipment  financed  on  a  device 
payment plan agreement when sold to the customer by an authorized agent in the 
indirect channel. 

Roaming  revenue  reflects  service  revenue  earned  by  the  Partnership  when 
customers  not  associated  with  the  Partnership  operate  in  the  service  area  of  the 
Partnership  and  use  the  Partnership’s  network.  The  roaming  rates  with  third-party 
carriers  are  based  on  agreements  with  such  carriers.  The  roaming  rates  and 
methodology to determine roaming revenues charged by the Partnership to Verizon 
Wireless are established by Verizon Wireless and reviewed on a periodic basis and 
may  not  reflect  current  market  rates  (see  Transactions  with  Affiliates  and  Related 
Parties Note).   

Other revenues include non-service revenues such as regulatory fees, cost recovery 
surcharges, revenues associated with Verizon Wireless’s device protection package, 
and interest on equipment financed under a device payment plan agreement when 
sold  to  the  customer  by  an  authorized  agent.  The  Partnership  recognizes  taxes 
imposed  by  governmental  authorities  on  revenue-producing  transactions  between 
the Partnership and its customers, which are passed through to the customers, on a 
net basis.  

S-40 

 
 
 
 
 
Wireless contracts  

Total  contract  revenue,  which  represents  the  transaction  price  for  service  and 
equipment,  is  allocated  between  service  and  equipment  revenue  based  on  their 
estimated  standalone  selling  prices.  The  standalone  selling  price  of  the  device  or 
accessory  is  estimated  to  be  its  retail  price,  excluding  subsidies  or  conditional 
purchase  discounts.  The  standalone  selling  price  of  service  is  estimated  to  be  the 
price that is offered to customers on month-to-month contracts that can be cancelled 
at  any  time  without  penalty  (i.e.,  when  there  is  no  fixed-term  for  service)  or  when 
service  is  procured  without  the  concurrent  purchase  of  a  device.  In  addition,  the 
Partnership  also  assesses  whether  the  service  term  is  impacted  by  certain  legally 
enforceable rights and obligations in the contract with customers, such as penalties 
that a customer would have to pay to early terminate a fixed-term contract or billing 
credits  that  would  cease  if  the  month-to-month  wireless  service  is  canceled.  The 
assessment  of  these  legally  enforceable  rights  and  obligations  involves  judgment 
and impacts the determination of the transaction price and related disclosures. 

From  time  to  time,  customers  on  device  payment  plans  may  be  offered  certain 
promotions  that  provide  the  right  to  upgrade  to  a  new  device  after  paying  down  a 
certain specified portion of the required device payment plan agreement amount and 
trading in their device in good working order. This trade-in right is accounted for as a 
guarantee obligation. The full amount of the trade-in right's fair value is recognized 
as a guarantee liability and results in a reduction to the revenue recognized upon the 
sale  of  the  device.  The  guarantee  liability  was  insignificant  at  December  31,  2019 
and  2018.  The  total  transaction  price  is  reduced  by  the  guarantee,  which  is 
accounted for outside the scope of Topic 606, and the remaining transaction price is 
allocated between the performance obligations within the contract. 

Fixed-term plans generally include the sale of a wireless device at subsidized prices. 
This results in the creation of a contract asset at the time of sale, which represents 
the recognition of equipment revenue in excess of amounts billed. 

For device payment plans, billing credits are accounted for as consideration payable 
to  a  customer  and  are  included  in  the  determination  of  total  transaction  price, 
resulting in a contract liability. 

Verizon Wireless may provide a right of return on products and services for a short 
time  period  after  a  sale.  These  rights  are  accounted  for  as  variable  consideration 
when determining the transaction price, and accordingly the Partnership recognizes 
revenue  based  on  the  estimated  amount  to  which  the  Partnership  expects  to  be 
entitled  after  considering  expected  returns.  Returns  and  credits  are  estimated  at 
contract  inception  and  updated  at  the  end  of  each  reporting  period  as  additional 
information  becomes  available.  Verizon  Wireless  also  may  provide  credits  or 
incentives  on  products  and  services  for  contracts  with  resellers,  which  are 
accounted for as  variable  consideration  when  estimating  the  amount  of  revenue to 
recognize. These amounts are insignificant to the financial statements. 

S-41 

 
 
 
 
 
 
 
For  certain  offers  that  also  include  third-party  service  providers,  the  Partnership 
evaluates  whether  the  Partnership  is  acting  as  the  principal  or  as  the  agent  with 
respect  to  the  goods  or  services  provided  to  the  customer.  This  principal  versus 
agent  assessment  involves  judgement  and  focuses  on  whether  the  facts  and 
circumstances  of  the  arrangement  indicate  that  the  goods  or  services  were 
controlled by the Partnership prior to transferring them to the customer. To evaluate 
if the Partnership has control, various factors are considered including whether the 
Partnership  is  primarily  responsible  for  fulfillment,  bears  risk  of  loss  and  has 
discretion over pricing.  

Operating expenses  

Operating expenses include expenses directly attributable to the Partnership, as well 
as an allocation of selling, general and administrative, and other operating expenses 
incurred  by  Verizon  on  behalf  of  the  Partnership.  Employees  of  Verizon  provide 
services  on  behalf  of  the  Partnership.  These  employees  are  not  employees  of  the 
Partnership,  therefore,  operating  expenses  include allocated  charges  of  salary  and 
employee  benefit  costs  for  the  services  provided  to  the  Partnership.  Verizon 
Wireless believes such allocations, which are principally based on total subscribers, 
are  calculated  in  accordance  with  the  Partnership  agreement  and  are  determined 
using a reasonable method of allocating such costs (see Transactions with Affiliates 
and Related Parties Note). 

Cost  of  roaming,  included  in  cost  of  services,  reflects  costs  incurred  by  the 
Partnership  when  customers  associated  with  the  Partnership  operate  and  use  a 
network  in  a  service  area  not  associated  with  the  Partnership.  The  roaming  rates 
with  third-party  carriers  are  based  on  agreements  with  such  carriers.  The  roaming 
rates  and  methodology  to  determine  roaming  costs  charged  to  the  Partnership  by 
Verizon  Wireless  are  established  by  Verizon  Wireless  and  reviewed  on  a  periodic 
basis and may not reflect current market rates (see Transactions with Affiliates and 
Related Parties Note). 

Cost  of  equipment  is  recorded  upon  sale  of  the  related  equipment  at  Verizon 
Wireless’s  cost  basis.  Inventory  is  owned  by  Verizon Wireless  until  the  moment  of 
sale and is not recorded in the financial statements of the Partnership. 

Maintenance and repairs  

The cost of maintenance and repairs, including the cost of replacing minor items not 
constituting  substantial  betterments,  is  charged  principally  to  cost  of  services  as 
these costs are incurred. 

S-42 

 
 
 
 
 
 
 
Advertising costs 

Costs  for  advertising  products  and  services,  as  well  as  other  promotional  and 
sponsorship costs, are allocated from Verizon Wireless and are charged to selling, 
general and administrative expenses in the periods in which they are incurred (see 
Transactions with Affiliates and Related Parties Note). 

Income taxes 

The  Partnership  is  treated  as  a  pass-through  entity  for  income  tax  purposes  and 
therefore,  is  not  subject  to  federal,  state  or  local  income  taxes.  Accordingly,  no 
provision  has  been  recorded  for  income  taxes  in  the  Partnership’s  financial 
statements.  The  results  of  operations,  including  taxable  income,  gains,  losses, 
deductions and  credits,  are  allocated  to  and reflected  on the  income  tax  returns of 
the respective partners. 

The  Partnership  files  partnership  income  tax  returns  in  the  U.S.  federal  jurisdiction 
and  various  state  and  local  jurisdictions.  The  Partnership  remains  subject  to 
examination  by  tax  authorities  for  tax  years  as  early  as  2016.  It  is  reasonably 
tax  examinations  could  conclude  or  require 
possible 
reevaluations of the Partnership’s tax positions during this period. An estimate of the 
range  of  the  possible  change  cannot  be  made  until  these  tax  matters  are  further 
developed or resolved. 

that  various  current 

Due to/from affiliate 

Due  to/from  affiliate  principally  represents  the  Partnership’s  cash  position  with 
Verizon. Verizon manages, on behalf of the Partnership, all operating, investing and 
financing activities of the Partnership. As such, the change in due to/from affiliate is 
reflected as a financing activity or an investing activity, respectively, in the statement 
of  cash  flows,  based  on  the  net  position.  In  addition,  cost  of  equipment  and  other 
operating  expenses  incurred  by  Verizon  Wireless  on  behalf  of  the  Partnership,  as 
well as property, plant and equipment and wireless license transactions with Verizon 
Wireless, are charged to the Partnership through this account.  

Interest  income  on  due  from  affiliate  and  interest  expense  on  due  to  affiliate  are 
based  on  the  short-term  Applicable  Federal  Rate,  which  was  approximately  2.1% 
and  2.3%  for  the  years  ended  December  31,  2019  and  2018  respectively.  In 
previous years, interest expense on due to affiliate balances was based on Verizon 
Wireless’s average cost of borrowing from Verizon, which  was approximately 4.7% 
in  2017.  Interest  income  on  due  from  affiliate  was  based  on  the  short  term 
Applicable Federal Rate which was 1.2% in 2017. Included in interest income, net is 
interest  income  of  $237,  $207  and  $77  for  the  years  ended  December  31,  2019, 
2018 and 2017, respectively, related to due from affiliate.  

S-43 

 
 
 
 
 
 
 
 
Allowance for uncollectible accounts 

Accounts  receivable  are  recorded  in  the  financial  statements  at  cost,  net  of  an 
allowance  for  credit  losses,  with  the  exception  of  indirect-channel  device  payment 
plan  loans.  Allowances  for  uncollectible  accounts  receivable,  including  direct-
channel device payment plan agreement receivables, are maintained for estimated 
losses resulting from the failure or inability of customers to make required payments. 
Indirect-channel device payment loans are considered financial instruments and are 
initially recorded at fair value net of imputed interest, and credit losses are recorded 
as incurred. Loan balances are assessed annually for impairment and an allowance 
is recorded if the loan is considered impaired.  

The  allowance  for  uncollectible  accounts  receivable  is  based  on  management’s 
assessment  of  the  collectability  of  specific  customer  accounts  and  includes 
consideration of the credit worthiness and financial condition of those customers. An 
allowance  is  recorded  to  reduce  the  receivables  to  the  amount  that  is  reasonably 
believed to be collectible.  

Similar  to  traditional  service  revenue  accounting  treatment,  direct-channel  device 
payment plan agreement bad debt expense is recorded based on an estimate of the 
percentage of equipment revenue that will not be collected. This estimate is based 
on a number of factors, including historical write-off experience, credit quality of the 
customer base  and  other factors such  as  macroeconomic conditions.  The  aging  of 
accounts with device payment plan agreement receivables is monitored and account 
balances are written-off if collection efforts are unsuccessful and future collection is 
unlikely.  

Property, plant and equipment, and depreciation 

Property, plant and equipment is recorded at cost. Property, plant and equipment is 
depreciated on a straight-line basis.  

Leasehold improvements are amortized over the shorter of the estimated life of the 
improvement or the remaining term of the related lease, calculated from the time the 
asset was placed in service. 

When depreciable assets are retired or otherwise disposed of, the related cost and 
accumulated  depreciation  are  deducted  from  the  property,  plant  and  equipment 
accounts and any gains or losses on disposition are recognized in income. Transfers 
of property, plant and equipment between the Partnership and Verizon Wireless are 
recorded  at  net  book  value  on  the  date  of  the  transfer  with  an  offsetting  entry 
included in due from affiliate. 

Interest expense, if any, associated with the construction of network-related assets 
is capitalized. Capitalized interest is reported as a reduction in interest expense and 
depreciated as part of the cost of the network-related assets. 

S-44 

 
 
 
 
 
 
 
 
 
Verizon Wireless and the Partnership continue to assess the estimated useful lives 
of  property,  plant  and  equipment  and,  though  the  timing  and  extent  of  current 
deployment  plans  are  subject  to  ongoing  analysis  and  modification,  the  current 
estimates of useful lives are believed to be reasonable. 

Other assets  

Other  assets,  net  primarily  includes  long-term  device  payment  plan  agreement 
receivables,  net  of  allowances  of  $61  and  $166  at  December  31,  2019  and  2018, 
respectively. 

Impairment  

All  long-lived  assets  are  reviewed  for  impairment  whenever  events  or  changes  in 
circumstances  indicate  that  the  carrying  amount  of  the  asset  may  not  be 
recoverable.  If  any  indications  of  impairment  are  present,  recoverability  would  be 
tested by comparing the carrying amount of the asset group to the net undiscounted 
cash  flows  expected  to  be  generated  from  the  asset  group.  If  those  net 
undiscounted cash flows do not exceed the carrying amount, the next step would be 
to determine the fair value of the asset and record an impairment, if any. The useful-
life  determinations  for  these  long-lived  assets  are  re-evaluated  each  year  to 
determine  whether  events  and  circumstances  warrant  a  revision  to  their  remaining 
useful lives. 

Wireless licenses  

licenses 

that  provide 

Wireless  licenses  provide  the  Partnership  with  the  exclusive  right  to  utilize  the 
designated radio frequency spectrum to provide wireless communications services. 
In  addition,  Verizon  Wireless  maintains  wireless 
the 
Partnership  with  the  right  to  utilize  Verizon  Wireless’s  designated  radio  frequency 
spectrum  to  provide  wireless  communications  services  (see  Transactions  with 
Related  Parties  and  Affiliates  Note).  While  licenses  are  issued  for  a  fixed  time, 
generally  ten  years,  such  licenses  are  subject  to  renewal  by  the  Federal 
Communications  Commission  (FCC).  License  renewals,  which  are  managed  by 
Verizon Wireless, have historically occurred routinely and at nominal cost. Moreover, 
Verizon  Wireless  determined 
legal,  regulatory, 
contractual,  competitive,  economic  or  other  factors  that  limit  the  useful  lives  of  the 
wireless  licenses.  As  a  result,  wireless  licenses  are  treated  as  an  indefinite-lived 
intangible  asset.  The  useful  life  determination  for  wireless  licenses  is  re-evaluated 
each  year  to  determine  whether  events  and  circumstances  continue  to  support  an 
indefinite useful life.  

there  are  currently  no 

that 

The  Partnership  owns  a  wireless  license  in  the  rural  service  area  which  has  no 
carrying value. The average remaining renewal period of the Partnership’s wireless 
license portfolio was 0.8 years as of December 31, 2019. 

Wireless  license  balances  are  tested  for  potential  impairment  annually  or  more 
frequently  if  impairment  indicators  are  present.  When  evaluating  wireless  licenses 

S-45 

 
 
 
 
 
 
 
  
for  impairment,  Verizon  Wireless  and  the  Partnership  (to  the  extent  it  owns  more 
than  one  license)  aggregate  wireless  licenses  into  one  single  unit  of  accounting, 
since  they  are  utilized  on  an  integrated  basis.  Verizon  Wireless  allocates  to  the 
Partnership,  based  on  a  reasonable  methodology,  any  impairment  loss  recognized 
by Verizon Wireless for licenses included in Verizon Wireless's national footprint.  

In 2019 and 2017, Verizon Wireless performed a qualitative impairment assessment 
to  determine  whether  it  is  more  likely  than  not  that  the  fair  value  of  its  aggregate 
wireless  licenses  was  less  than  the  carrying  amount.  As  part  of  the  assessment, 
several  qualitative  factors  were  considered,  including  market  transactions,  the 
business enterprise value of Verizon Wireless, macroeconomic conditions (including 
changes  in  interest  rates  and  discount  rates),  industry  and  market  considerations 
(including 
taxes, 
depreciation  and  amortization)  margin  projections),  the  recent  and  projected 
financial performance of Verizon Wireless, as well as other factors. 

industry  revenue  and  EBITDA  (earnings  before 

interest, 

In  2018,  Verizon  Wireless  performed  a  quantitative  impairment  assessment  for  its 
aggregate wireless licenses, which consisted of comparing the estimated fair value 
of its aggregate wireless licenses to the aggregated carrying amount as of the test 
date.    

Verizon Wireless’s impairment assessments in 2019, 2018 and 2017 indicated  that 
the fair value of its wireless licenses exceeded their carrying value and, therefore did 
not result in an impairment. 

Financial instruments  

The  carrying  value  of  the  Partnership’s  wireless  device  payment  plan  agreement 
receivables approximates fair value.  

Fair value measurements  

Fair  value  of  financial  and  non-financial  assets  and  liabilities  is  defined  as  an  exit 
price,  representing  the  amount  that  would  be  received  to  sell  an  asset  or  paid  to 
transfer a liability in an orderly transaction between market participants. The three-
tier  hierarchy  for  inputs  used  in  measuring  fair  value,  which  prioritizes  the  inputs 
used  in  the  methodologies  of  measuring  fair  value  for  assets  and  liabilities,  is  as 
follows: 

Level 1 - Quoted prices in active markets for identical assets or liabilities 

Level 2 - Observable inputs, other than quoted prices, in active markets for identical 
assets and liabilities 

Level 3 - No observable pricing inputs in the market 

Financial  assets  and  financial  liabilities  are  classified  in  their  entirety  based  on  the 
lowest  level  of  input  that  is  significant  to  the  fair  value  measurements.  The 

S-46 

 
 
 
 
 
 
 
 
 
 
 
assessment of the significance of a particular input to the fair value measurements 
requires  judgment,  and  may  affect  the  valuation  of  the  assets  and  liabilities  being 
measured  and  their  categorization  within  the  fair  value  hierarchy.  As  of  December 
31, 2019 and 2018, the Partnership did not have any assets or liabilities measured 
at fair value on a recurring basis. 

Distributions  

The  Partnership  is  required  to  make  distributions  to  its  partners  based  upon  the 
Partnership’s  operating  results,  due  to/from  affiliate  status  and  financing  needs,  as 
determined by the General Partner at the date of the distribution, which are typically 
made in arrears. 

Recently adopted accounting standards  

The  following  Accounting  Standard  Updates  (ASUs)  were  issued  by  the  Financial 
Accounting  Standards  Board  (FASB),  and  have  been  recently  adopted  by  the 
Partnership. 

Description 

Date of Adoption 

Effect on Financial 
Statements 

1/1/2019 

ASU 2016-02, ASU 2018-01, ASU 2018-10, ASU 2018-11, ASU 2018-20 and ASU 2019-01, 
Leases (Topic 842) 
The FASB issued Topic 842 requiring 
entities to recognize assets and 
liabilities on the balance sheet for all 
leases, with certain exceptions. In 
addition, Topic 842 enables users of 
financial statements to further 
understand the amount, timing and 
uncertainty of cash flows arising from 
leases. Topic 842 allowed for a modified 
retrospective application and was early 
adopted as of the first quarter of 2019. 
Entities were required to apply the 
modified retrospective approach: (1) 
retrospectively to each prior reporting 
period presented in the financial 
statements with the cumulative-effect 
adjustment recognized at the beginning 
of the earliest comparative period 
presented; or (2) retrospectively at the 
beginning of the period of adoption 
(January 1, 2019) through a cumulative-
effect adjustment. The modified 
retrospective approach includes a 
number of optional practical expedients 
that entities may elect to apply. 

The Partnership early adopted 
Topic 842 beginning on 
January 1, 2019, using the 
modified retrospective 
approach. Upon adoption, the 
Partnership has recognized and 
measured leases without 
revising comparative period 
information or disclosure. 
Additionally, the adoption of the 
standard had a significant 
impact on the balance sheet 
due to the recognition of 
operating lease liabilities, along 
with operating lease right-of-
use-assets. 

S-47 

 
 
 
 
 
 
The effect of the changes made to the balance sheet for the adoption of Topic 842 
was as follows: 

  At December 31,   Adjustments due   At January 1  

2018 

to Topic 842 

2019 

Prepaid expenses and other 
Operating lease right-of-use asset 
Other assets - net 
Current operating lease liabilities 
Non-current operating lease liabilities 
Deferred rent 

   $ 

 5,108    $ 
 —   
 9,904   
 —  
 —  
 1,208   

 (47)    $ 

 10,460   
 (54)   
 2,161  
 9,086  
 (888)   

 5,061  
 10,460  
 9,850  
 2,161  
 9,086  
 320  

In  addition  to  the  increase  to  the  operating  lease  liabilities  and  right-of-use  assets, 
Topic 842 also resulted in reclassifying the presentation of prepaid and deferred rent 
related  to  operating  leases  to  operating  lease  right-of-use  assets.  The  operating 
lease  right-of-use  assets  amount  also  includes  the  balance  of  any  prepaid  lease 
payments, unamortized initial direct costs, and lease incentives. 

The  Partnership  elected  the  package  of  practical  expedients  permitted  under  the 
transition  guidance  within  the  new  standard.  Accordingly,  the  Partnership  has 
adopted these practical expedients and did not reassess: (1) whether an expired or 
existing contract is a lease or contains an embedded lease; (2) lease classification 
of  an  expired  or  existing  lease;  or  (3)  capitalization  of  initial  direct  costs  for  an 
expired or existing lease. In addition, the Partnership has elected the land easement 
transition  practical  expedient,  and  did  not  reassess  whether  an  existing  or  expired 
land easement is a lease or contains a lease if it has not historically been accounted 
for as a lease. 

The  Partnership  leases  network  equipment,  including  towers,  distributed  antenna 
systems, and small cells, real estate, connectivity mediums, which include dark fiber; 
equipment; and other various types of assets for use in operations under operating 
leases. The Partnership assesses whether an arrangement is a lease or contains a 
lease at inception. For arrangements considered leases or that contain a lease that 
is accounted for separately, the Partnership determines the classification and initial 
lease 
measurement  of 
commencement date, which is the date that the underlying asset becomes available 
for use.
 

right-of-use  asset  and 

liability  at 

lease 

the 

the 

For  operating  leases,  the  Partnership  recognizes  a  right-of-use  asset,  which 
represents  the  right  to  use  the  underlying  asset  for  the  lease  term,  and  a  lease 
liability,  which  represents  the  present  value  of  an  obligation  to  make  payments 
arising over the lease term. The present value of the lease payments is calculated 
using the incremental borrowing rate. The incremental borrowing rate is determined 
using a portfolio approach based on the rate of interest that Verizon would have to 
pay to borrow an amount equal to the lease payments on a collateralized basis over 
a  similar  term.  Management  uses  Verizon's  unsecured  borrowing  rate  given  that 
Verizon  manages,  on  behalf  of  the  Partnership,  all  operating,  investing,  and 
financing  activities  of  the  Partnership  and  risk-adjusts  that  rate  to  approximate  a 
collateralized rate, which is updated on an annual basis. 

S-48 

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
In those circumstances where the Partnership is the lessee, the election was made 
to  account  for  non-lease  components  associated  with  leases  (e.g.,  common  area 
maintenance  costs)  and  lease  components  as  a  single  lease  component  for 
substantially all of the asset classes.  

Rent  expense  for  operating  leases  is  recognized  on  a  straight-line  basis  over  the 
term  of  the  lease  and  is  included  in  either  cost  of  services  or  selling,  general  and 
administrative expenses in the statements of income, based on the use of the facility 
or  equipment  on  which  rent  is  being  paid.  Variable  rent  payments  related  to 
operating leases are expensed in the period incurred. The variable lease payments 
consist of payments dependent on various external indicators, including real estate 
taxes, common area maintenance charges and utility usage. 

Operating leases with a term of 12 months or less are not recorded on the balance 
sheet;  the  Partnership  recognizes  rent  expense  for  these  leases  on  a  straight-line 
basis over the lease term. 

See  the  Leasing  Arrangements  Note  for  additional  information  related  to  leases, 
including disclosures required under Topic 842.  

Recently issued accounting standards  

The following ASU has recently been issued by the FASB.
 

Description 

Date of 
Adoption 

Effect on Financial Statements 

ASU 2016-13, ASU 2018-19, ASU 2019-04, ASU 2019-05, Financial Instruments - Credit Losses 
(Topic 326) 

1/1/2023  Over the course of 2019, a cross-

functional coordinated team has been 
evaluating the requirements and scoping 
the possible impacts that this standard 
update will have on various financial 
assets, which is expected to include, but is 
not limited to, the Partnership's device 
payment plan agreement receivables, 
service receivables and contract assets.  
Although the evaluation of the standard 
update has not yet been finalized, the 
Partnership does not currently expect the 
impact of this standard update to be 
significant to the financial statements. The 
Partnership anticipates any impact will be 
primarily related to certain device payment 
plan agreement receivables.  

In June 2016, the FASB issued this 
standard update which requires certain 
financial assets to be measured at 
amortized cost net of an allowance for 
estimated credit losses such that the net 
receivable represents the present value of 
expected cash collection. In addition, this 
standard update requires that certain 
financial assets be measured at amortized 
cost reflecting an allowance for estimated 
credit losses expected to occur over the 
life of the assets. The estimate of credit 
losses must be based on all relevant 
information including historical information, 
current conditions and reasonable and 
supportable forecasts that affect the 
collectability of the amounts. An entity will 
apply the update through a cumulative 
effect adjustment to retained earnings as 
of the beginning of the first reporting period 
in which the guidance is effective (January 
1, 2023). A prospective transition approach 
is required for debt securities for which an 
other-than-temporary impairment has been 
recognized before the effective date. Early 
adoption of this standard is permitted. 

S-49 

 
 
 
 
 
 
 
Subsequent events  

Events  subsequent  to  December  31,  2019  have  been  evaluated  through  February 
26, 2020, the date the financial statements were available to be issued. 

3.   REVENUE AND CONTRACT COSTS 

The Partnership earns revenue from contracts with customers, primarily through the 
provision of telecommunications and other services and through the sale of wireless 
equipment.  The  Partnership  accounts  for  these  revenues  under  Topic  606  which 
was  early  adopted  on January  1,  2018,  using  the modified  retrospective  approach. 
Revenue  is  disaggregated  on  the  statements  of  income  by  products  and  services, 
which  is  viewed  as  the  relevant  categorization  for  the  Partnership.  There  are  also 
revenues earned that are not accounted for under Topic 606, including from leasing 
arrangements (such as those for towers) and the interest on equipment financed on 
a  device  payment  plan  agreement  when  sold  to  the  customer  by  an  authorized 
agent.  Revenue  from  arrangements  that  were  not  accounted  for  under  Topic  606 
were  insignificant  to  the  financial  statements  for  the  years  ended  December  31, 
2019 and 2018. 

The  Partnership  applied  the  new  revenue  recognition  standard  to  customer 
contracts not completed at the date of initial adoption. For incomplete contracts that 
were  modified  before  the  date  of  adoption,  the  Partnership  elected  to  use  the 
practical expedient available under the modified retrospective method, which allows 
aggregating the effect of all modifications when identifying satisfied and unsatisfied 
performance obligations, determining the transaction price and allocating transaction 
price  to  the  satisfied  and  unsatisfied  performance  obligations  for  the  modified 
contract at transition. Results for reporting periods beginning after January 1, 2018 
are  presented  under  Topic  606,  while  amounts  reported  for  prior  periods  have  not 
been adjusted and continue to be reported under accounting standards in effect for 
those periods. 

Prior to the adoption of Topic 606, the Partnership was required to limit the revenue 
recognized when a wireless device was sold to the amount of consideration that was 
not contingent on the provision of future services, which was typically limited to the 
amount of consideration received from the customer at the time of sale. Under Topic 
606, the total consideration in the contract is allocated between wireless equipment 
and service based on their relative standalone selling prices. This change primarily 
impacts our arrangements that include sales of wireless devices at subsidized prices 
in conjunction with a fixed-term plan, also known as the subsidy model, for service. 
Accordingly,  under  Topic  606,  generally  more  equipment  revenue  is  recognized 
upon sale of the equipment to the customer and less service revenue is recognized 
over  the  contract  term  than  was  previously  recognized  under  the  prior  "Revenue 
Recognition" (Topic 605) standard. At the time the equipment is sold, this allocation 
results  in  the  recognition  of  a  contract  asset  equal  to  the  difference  between  the 
amount  of  revenue  recognized  and  the  amount  of  consideration  received  from  the 

S-50 

 
 
 
 
 
 
 
 
customer.  Verizon  Wireless  only  offers  new  fixed-term  plans  with  subsidized 
equipment pricing to business customers. 

Topic  606  also  requires  the  deferral  of  incremental  costs  incurred  to  obtain  a 
customer contract, which are then amortized to expense, as a component of selling, 
general and administrative expense, over the respective periods of expected benefit. 
As a result, a significant amount of sales commission costs, which were historically 
expensed  as  incurred  under  previous  accounting,  relating  to  contracts  to  provide 
wireless services, are now deferred and amortized under Topic 606. 

Finally, under Topic 605, at the time of the sale of a device, risk adjusted interest is 
imputed on the device payment plan agreement receivables. The imputed interest is 
recorded as a reduction to the related accounts receivable and interest income was 
recognized  over  the  financed  device  payment  term.  Under  Topic  606,  while  there 
continues  to  be  a  financing  component  in  both  the  fixed-term  plans  and  device 
payment plans, also known as the installment model. This financing component for 
customer  classes  in  the  direct  channels  for  wireless  devices  is  not  significant  and 
therefore  interest  is  no  longer  imputed  for  these  contracts.  This  change  results  in 
additional  revenue  recognized  upon  the  sale  of  wireless  devices  and  no  interest 
income recognized over the device payment term.  

A reconciliation of the adjustments from the adoption of Topic 606 relative to Topic 
605 on certain impacted financial statement line items in the statements of income 
for the year ended December 31, 2018 is as follows: 

OPERATING REVENUE 
Service revenue 
Equipment revenue 
Other 
Total Operating Revenues 

  Balances without  

adoption of 
Topic 606 

As reported 

  Adjustments   

$ 

 107,284    $ 

 30,596   
 9,126   
 147,006  

 107,912    $ 
 28,349   
 9,300   
 145,561  

 (628)  
 2,247  
 (174)  
 1,445  

OPERATING EXPENSES 
Cost of equipment 
Selling, general and administrative 

$ 

 30,488    $ 
 28,121  

 30,331    $ 
 29,578  

 157  
 (1,457)  

NET INCOME 

$ 

 30,673    $ 

 27,928    $ 

 2,745  

Remaining performance obligations 

When  allocating  the  total  contract  transaction  price  to  identified  performance 
obligations, a portion of the total transaction price may relate to service performance 
obligations  which  were  not  satisfied  or  are  partially  satisfied  as  of  the  end  of  the 
reporting  period.  Below  we  disclose  information  relating  to  these  unsatisfied 
performance  obligations.  The  Partnership  has  elected  to  apply  certain  practical 
expedients available under Topic 606, including the option to exclude the expected 
revenues  arising  from  unsatisfied  performance  obligations  related  to  contracts  that 

S-51 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
  
 
  
 
  
 
 
have  an  original  expected  duration  of  one  year  or  less,  which  primarily  relate  to 
certain month-to-month service contracts.  

Additionally,  certain  contracts  provide  customers  the  option  to  purchase  additional 
services. The fee related to the additional services is recognized when the customer 
exercises the option (typically on a month-to-month basis). 

Customer contracts are generally either month-to-month and cancellable at any time 
(typically under a device payment plan) or contain terms ranging from greater than 
one  month  to  up  to  two  years  (typically  under  a  fixed-term  plan).  Additionally, 
customers  may  incur  charges  based  on  usage  or  additional  optional  services  in 
conjunction  with  entering  into  a  contract  that  can  be  cancelled  at  any  time  and 
therefore are not included in the transaction price. When a service contract is longer 
than one month, the service contract term will generally be two years or less. 

The  customers  also  include  other  telecommunications  companies  who  utilize 
Verizon  Wireless’s  network  to  resell  wireless  service  to  their  respective  end 
customers.  Reseller  arrangements  occur  on  a  month-to-month  basis  or  include  a 
stated contract term, which generally extends longer than two years. Arrangements 
with  a  stated  contract  term  generally  include  an  annual  minimum  revenue 
commitment over the term of the contract for  which revenues will be recognized in 
future periods. 

Accounts receivable and contract balances 

The  timing  of  revenue  recognition  may  differ  from  the  time  of  billing  to  customers. 
Receivables  presented  in  the  balance  sheet  represent  an  unconditional  right  to 
consideration.  Contract  balances  represent  amounts  from  an  arrangement  when 
either  the  performance  obligation  has  been  satisfied  by  transferring  goods  and/or 
services to the customer in advance of receiving all or partial consideration for such 
goods  and/or  services  from  the  customer,  or  the  customer  has  made  payment  in 
advance of obtaining control of the goods and/or services promised to the customer 
in the contract.  

Contract assets primarily relate to rights to consideration for goods and/or services 
provided  to  the  customers  but  for  which  there  is  not  an  unconditional  right  at  the 
reporting  date.  Under  a  fixed-term  plan,  the  total  contract  revenue  is  allocated 
between  wireless  services  and  equipment  revenues,  as  discussed  above.  In 
conjunction with these arrangements, a contract asset is created, which represents 
the difference between the amount of equipment revenue recognized upon sale and 
the  amount  of  consideration  received  from  the  customer.  The  contract  asset  is 
recognized as accounts receivable as wireless services are provided and billed. The 
right to bill the customer is obtained as service is provided over time, which results in 
the  right  to  the  payment  being  unconditional.  The  contract  asset  balances  are 
presented in the balance sheets as prepaid expenses and other, and other assets  - 
net.  Contract  assets  are  assessed  for  impairment  on  an  annual  basis  and  an 
impairment  charge  is  recognized  to  the  extent  the  carrying  amount  is  not 
recoverable. The impairment charge related to contract assets was insignificant for 

S-52 

 
 
 
 
 
 
the  years  ended  December  31,  2019  and  2018.  Increases  in  the  contract  asset 
balances  were  primarily  due  to  new  contracts  and  increases  in  sales  promotions 
recognized  upfront,  driven  by  customer  activity  related  to  wireless  services,  while 
decreases were due to reclassifications to accounts receivable due to billings on the 
existing contracts and insignificant impairment charges. 

Contract liabilities arise when customers are billed and consideration is received in 
advance  of  providing  the  goods  and/or  services  promised  in  the  contract.  The 
majority of the contract liability at each year end is recognized during the following 
year as these contract liabilities primarily relate to advanced billing of fixed monthly 
fees  for  service  that  are  recognized  within  the  following  month  when  services  are 
provided  to  the  customer.  The  contract  liability  balances  are  presented  in  the 
balance  sheet  as  contract  liabilities  and  other,  and  other  liabilities.  Increases  in 
contract  liabilities  were  primarily  due  to  increases  in  sales  promotions  recognized 
over  time  and  upfront  fees,  as  well  as  increases  in  deferred  revenue  related  to 
advanced  billings,  while  decreases  in  contract  liabilities  were  primarily  due  to  the 
satisfaction of performance obligations related to wireless services. 

The  balance  of  receivables  from  contracts  with  customers,  contract  assets  and 
contract liabilities recorded in the balance sheet were as follows: 

Receivables (1) 
Device payment plan agreement 
receivables (2) 
Contract assets 
Contract liabilities 

  At December   At December   At January 1   
31, 2018 

31, 2019 

2018 

   $ 

 5,752    $ 

 5,448    $ 

 5,555  

 15,313   
 761   
 4,721  

 12,272   
 772   
 4,521  

 2,073  
 858  
 3,445  

(1)  Balances  do  not  include  receivables  related  to  the  following  contracts:  leasing  arrangements  (such  as  towers)  and  the 
interest on equipment financed on a device payment plan agreement when sold to the customer by an authorized agent. 
(2) Included in device payment plan agreement receivables presented in Device Payment Plans Note. Balances do not include 
receivables related to contracts completed prior to January 1, 2018 and receivables derived from the sale of equipment on a 
device payment plan through an authorized agent.  

Contract costs   

As  discussed  in  the  Significant  Accounting  Policies  Note,  Topic  606  requires  the 
recognition of an asset for incremental costs to obtain a customer contract, which is 
then  amortized  to  expense,  over  the  respective  period  of  expected  benefit.  The 
Partnership  recognizes  a  contract  asset  for  incremental  commission  costs  paid  to 
Verizon  Wireless  personnel  and  agents  in  conjunction  with  obtaining  customer 
contracts.  The  costs  are  only  deferred  when  it  is  determined  the  commissions  are 
incremental costs  that  would  not  have  been  incurred  absent  the  customer contract 
and  are  expected  to  be  recovered.  Costs  to  obtain  a  contract  are  amortized  and 
recorded ratably as commission expense over the period representing the transfer of 
goods or services to which the assets relate. Costs to obtain contracts are amortized 
over the customers' estimated device upgrade cycle of two to three years, as such 
costs are typically incurred each time a customer upgrades their equipment. 

S-53 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
The  amortization  periods  for  the  costs  incurred  to  obtain  a  customer  contract  is 
determined at a portfolio level due to the similarities within these customer contract 
portfolios. 

Other costs, such as general costs or costs related to past performance obligations, 
are expensed as incurred. 

Deferred  contract  costs  are  classified  as  current  or  non-current  within  prepaid 
expenses and other, and other assets – net, respectively. The balances of deferred 
contract  costs  as  of  December  31,  2019  and  2018,  included  in  the  balance  sheet 
were as follows: 

Assets 

Prepaid expenses and other 
Other assets - net 

Total 

2019 

2018 

$ 

$ 

 3,481   
 2,016   
 5,497   

$ 

$ 

 2,921  
 2,193  
 5,114  

For  the  years  ended  December  31,  2019  and  2018,  the  Partnership  recognized 
expense  of  $3,757  and  $2,740,  respectively  associated  with  the  amortization  of 
deferred contract costs, primarily within selling, general and administrative expenses 
in the statements of income. 

Deferred  contract  costs  are  assessed  for  impairment  on  an  annual  basis.  An 
impairment charge is recognized to the extent the carrying amount of a deferred cost 
exceeds  the  remaining  amount  of  consideration  expected  to  be  received  in 
exchange  for  the  goods  and  services  related  to  the  cost,  less  the  expected  costs 
related  directly  to  providing  those  goods  and  services  that  have  not  yet  been 
recognized  as  expenses.  There  have  been  no  impairment  charges  recognized  for 
the year ended December 31, 2019 and 2018. 

4.   WIRELESS DEVICE PAYMENT PLANS 

Under  the  Verizon  Wireless  device  payment  program,  eligible  customers  can 
purchase wireless devices under a device payment plan agreement. Customers that 
activate service on devices purchased under the device payment program pay lower 
service fees as compared to those under fixed-term service plans, and their device 
payment plan charge is included on their wireless monthly bill. Verizon Wireless only 
offers fixed-term plans to business customers. 

S-54 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Wireless device payment plan agreement receivables  

The  following  table  displays  device  payment  plan  agreement  receivables,  net,  that 
are recognized in the accompanying balance sheets as of December 31, 2019 and 
2018. 

Device payment plan agreement receivables, gross    $ 
Unamortized imputed interest 
Device payment plan agreement receivables, net of 
unamortized imputed interest 
Allowance for credit losses 
Device payment plan agreement receivables, net   $ 

Classified on the balance sheets: 
Accounts receivable, net 
Other assets, net 
Device payment plan agreement receivables, net    $ 

   $ 

2019 

2018 

 24,349    $ 
 (465)   

 23,884  
 (212)   
 23,672   $ 

 16,738    $ 

 6,934   

 23,672    $ 

 26,018   
 (1,086)   

 24,932   
 (532)   
 24,400   

 16,982  
 7,418  
 24,400  

Certain promotions are offered that allow a customer to trade in their owned device in 
connection with the purchase of a new device. Under these types of promotions, the 
customer  receives  a  credit  for  the  value  of  the  trade-in  device.  In  addition,  the 
customer  may  be  provided  with  additional future  credits  that  will  be  applied  against 
the customer’s monthly bill as long as service is maintained. A liability is recognized 
for  the  customer's  right  to  trade-in  the  device  measured  at  fair  value,  which  is 
determined  by  considering  several  factors,  including  the  weighted-average  selling 
prices obtained in recent resales of similar devices eligible for trade-in. Future credits 
are  recognized  when  earned  by  the  customer.  Device  payment  plan  agreement 
receivables,  net  does  not  reflect  the  trade-in  device  liability.  At  December  31,  2019 
and  2018,  the  amount  of  the  trade-in  liability  was  insignificant  to  the  financial 
statements. 

For  indirect  channel  contracts  with  customers,  risk  adjusted  interest  is  imputed  on 
the  device  payment  plan  agreement  receivables.  The  imputed  interest  is  recorded 
as a reduction to the related accounts receivable. Interest income, which is included 
within  other  revenue  in  the  statements  of  income,  is  recognized  over  the  financed 
device  payment  term.  See  Revenue  and  Contract  Costs  Note  for  additional 
information on financing considerations with respect to direct channel contracts with 
customers. 

When  originating  device  payment  plan  agreements  for  consumer  customers, 
Verizon  Wireless  uses  internal  and  external  data  sources  to  create  a  credit  risk 
score to measure the credit quality of a customer and to determine eligibility for the 
device payment program. If a customer is either new to Verizon Wireless or has 45 
days  or less  of  customer tenure  with  Verizon Wireless,  the  credit  decision  process 
relies more heavily on external data sources. If the customer has more than 45 days 
of customer tenure with Verizon Wireless (an existing customer), the credit decision 
process relies on a combination of internal and external data sources. External data 
sources  include  obtaining  a  credit  report from  a  national  consumer  credit  reporting 
agency,  if  available.  Verizon  Wireless  uses  its  internal  data  and/or  credit  data 

S-55 

 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
obtained from the credit reporting agencies to create a custom credit risk score. The 
custom  credit  risk  score  is  generated  automatically  (except  with  respect  to  a  small 
number  of  applications  where  the  information  needs  manual  intervention)  from  the 
applicant’s  credit  data  using  Verizon  Wireless’s  proprietary  custom  credit  models, 
which  are  empirically  derived  and  demonstrably  and  statistically  sound.  The  credit 
risk score measures the likelihood that the potential customer will become severely 
delinquent  and  be  disconnected  for  non-payment.  For  a  small  portion  of  new 
customer  applications,  a  traditional  credit  report  is  not  available  from  one  of  the 
national  credit  reporting  agencies  because  the  potential  customer  does  not  have 
sufficient credit history. In those instances, alternative credit data is used for the risk 
assessment.   

Based on the custom credit risk score, Verizon Wireless assigns each customer to a 
credit class, each of which has specified offers of credit, including an account level 
spending  limit  and  either  a  maximum  amount  of  credit  allowed  per  device  or  a 
required  down  payment  percentage.  During  the  fourth  quarter  of  2018,  Verizon 
Wireless  moved  all  consumer  customers,  new  and  existing,  from  a  required  down 
payment percentage, between zero and 100%, to a maximum amount of credit per 
device. 

Subsequent to origination, the delinquency and write-off experience is monitored as 
key  credit  quality  indicators  for  the  portfolio  of  device  payment  plan  agreement 
receivables and fixed-term service plans. The extent of collection efforts with respect 
to  a  particular  customer  are  based  on  the  results  of  proprietary  custom  empirically 
derived  internal  behavioral-scoring  models  that  analyze  the  customer’s  past 
performance  to  predict  the  likelihood  of  the  customer  falling  further  delinquent. 
These customer-scoring models assess a number of variables, including origination 
characteristics, customer account history and payment patterns. Based on the score 
derived from these models, accounts are grouped by risk category to determine the 
collection  strategy  to  be  applied  to  such  accounts.  Collection  performance  results 
and  the  credit  quality  of  device  payment  plan  agreement  receivables  are 
continuously monitored based on a variety of metrics, including aging. An account is 
considered  to  be  delinquent  and  in  default  status  if  there  are  unpaid  charges 
remaining on the account on the day after the bill’s due date. 

At December 31, 2019 and 2018, the balance and aging of the device payment plan 
agreement receivables on a gross basis was as follows: 

2019 

2018 

   $ 

 22,827    $ 

 24,282  

 1,286   
 236   
 24,349  

$ 

 1,465  
 271  
 26,018  

Unbilled 
Billed: 

Current  
Past due 

Device payment plan agreement receivables, gross   

$ 

S-56 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
   
 
  
  
 
 
  
 
 
 
 
 
  
 
  
 
Activity  in  the  allowance  for  credit  losses  for  the  device  payment  plan  agreement 
receivables was as follows: 

Balance at January 1 

Provision for uncollectible accounts 
Write-offs 
Other 

Balance at December 31 

2019 

2018 

$ 

$ 

 532   
 213   
 (533)   
 —   
 212  

$ 

$ 

 729 
 263 
 (480) 
 20 
 532 

5.   PROPERTY, PLANT AND EQUIPMENT, NET 

Property, plant and equipment consists of the following at December 31, 2019 and 
2018: 

Buildings and improvements (15-45 years) 
Wireless plant and equipment (3-50 years) 
Furniture, fixtures and equipment (3-10 years) 
Leasehold improvements (5-7 years) 

Less: accumulated depreciation 
Property, plant and equipment, net 

2019 

2018 

$ 

$ 

 10,919   
 37,759   
 513   
 2,993   
 52,184   
 (33,832)   
 18,352  

$ 

$ 

 10,785  
 36,506  
 490  
 2,961  
 50,742  
 (30,305)  
 20,437  

6.  LEASING ARRANGEMENTS 

Verizon Wireless,  on  behalf  of  the  Partnership  and  the  Partnership  itself  enter  into 
various  lease  arrangements  for  network  equipment,  including  towers,  distributed 
antenna systems, and small cells; real estate; connectivity mediums, including dark 
fiber; equipment; and other various types of assets for use in operations. The leases 
have remaining lease terms ranging from 1 year to 28 years, some of which include 
options  to  extend  the  leases  term  for  up  to  25  years,  and  some  of  which  include 
options  to  terminate  the  leases.  For  the  majority  of  leases  entered  into  during  the 
current  period,  the  Partnership  concluded  it  is  not  reasonably  certain  that  the 
Partnership  would  exercise  the  options  to  extend  the  lease  or  terminate  the  lease. 
Therefore,  as  of  the  lease  commencement  date,  our  lease  terms  generally  do  not 
include  these  options.  The  Partnership  includes  options  to  extend  the  lease  within 
the lease term when it is reasonably certain that the option will be exercised. 

S-57 

  
 
 
 
 
 
 
 
 
 
  
  
 
 
  
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
  
 
 
  
 
 
 
  
 
 
  
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
The components of net lease cost were as follows: 

Operating lease cost (1) 

Variable lease cost (1) 
Total net lease cost 

Classification 

Cost of Service 
Selling, general and 
administrative expense 
Cost of Service 
Selling, general and 
administrative expense 

For Year Ended 
December 31, 
2019 

$ 

$ 

 2,304  

 73  
 2,377  

(1)  All  operating  lease  costs,  including  short-term  and  variable  lease  costs,  are  split  between  cost  of  services  and  selling, 

general and administrative expense in the statements of income based on the use of the facility that the rent is being paid on. 

See  Significant  Accounting  Policies  Note  for  additional  information.  Variable  lease  costs  represent  payments  that  are 
dependent on a rate or index, or on usage of the asset. 

Supplemental disclosure for the statement of cash flows related to operating leases 
were as follows: 

Cash Flows from Operating Activities 
Cash paid for amounts included in the measurement of operating 
lease liabilities 
Supplemental lease cash flow disclosures 
Operating lease right-of-use assets obtained in exchange for new 
operating lease liabilities 

$ 

$ 

 2,247 

 408 

For Year Ended 
December 31, 2019   

The weighted-average remaining lease term and the weighted-average discount rate 
of operating leases were as follows: 

Weighted-average remaining lease term (years) 
Weighted-average discount rate 

For Year Ended 
December 31, 2019  
5  
3.8%  

S-58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
The Partnership's maturity analysis of operating lease liabilities as of December 31, 
2019 were as follows: 

Operating leases: 

Years  
2020 
2021 
2022 
2023 
2024 
2025 and thereafter 
Total operating lease payments 
Less interest 
Present value of lease liabilities 
Less current obligations 
Long-term obligations 

As of 
December 31, 
2019 

 2,312  
 2,272  
 2,058  
 1,908  
 1,367  
 1,657  
 11,574  
 (1,524)  
 10,050  
 (1,982)  
 8,068  

$ 

$ 

As of December 31, 2019, the Partnership has legally obligated lease payments for 
various  other  operating  leases  that  have  not  yet  commenced  for  which  the  total 
obligation was not significant. The Partnership has certain rights and obligations for 
these  leases,  but  have  not  recognized  an  operating  lease  right-of-use  asset  or  an 
operating lease liability since they have not yet commenced. 

Disclosures related to Periods Prior to Adoption of Topic 842 

Total rent expense under operating leases amounted to $2,335 and $2,150 in 2018 
and 2017, respectively.  

7.     TOWER MONETIZATION TRANSACTION 

Prior  to  2017,  Verizon  completed  various  transactions  with  unrelated  third-parties 
pursuant to which the counterparties acquired exclusive rights to lease and operate 
certain Verizon Wireless towers and assumed the interest in the underlying ground 
leases related to the towers for an upfront cash payment. Under the terms of these 
arrangements,  the  counterparties  have  exclusive  rights  to  lease  and  operate  the 
towers over a long term period.  In certain arrangements, the counterparty has fixed-
price purchase options to acquire the towers based on their fair market values at the 
end of the lease terms. Verizon Wireless has subleased capacity on the third-party 
towers for use in its operations. 

The Partnership participated in certain of these arrangements and received upfront 
payments  that  were  accounted  for  as  deferred  rental  income  and  as  a  financing 
obligation.  The  deferred  rental  income  represents  unearned  rental  income  and 
relates  to  the  portion  of  the  towers  for  which  the  right-of-use  has  passed  to  the 
counterparty. The deferred rent is being recognized on a straight-line basis over the 
average  lease  term,  which  is  included  in  other  net  changes  within  the  operating 

S-59 

 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
section  on  the  statements  of  cash  flows.  The  financing  obligation  relates  to  the 
portion  of  the  towers  that  continue  to  be  occupied  and  used  for  the  Partnership’s 
network  operations.  Sublease  payments  are  recorded  as  repayments  of  financing 
obligation  within  financing  activities  on  the  statements  of  cash  flows.  The 
Partnership continues to include the towers in property, plant and equipment, net in 
the  balance  sheets  and  depreciates  them  accordingly.  In  addition,  the  minimum 
future  payments  for  the  ground  leases  have  been  included  in  the  Partnership's 
operating  lease  commitments  (See  Leasing  Arrangements  Note).  As  part  of  the 
rights  obtained  during  the  transaction,  the  counterparty  is  responsible  for  the 
payment of the ground leases, and the Partnership does not expect to be required to 
make payments unless the counterparty defaults, which the Partnership determined 
to be remote. 

At  December  31,  2019  and  2018,  the  deferred  rental  income  related  to  the 
transactions  was  $320  and  $333,  respectively,  recorded  in  deferred  rent  on  the 
balance sheet.  

8.   CURRENT LIABILITIES 

Accounts payable and accrued liabilities consist of the following as of December 
31, 2019 and 2018. 

Accounts payable 
Accrued liabilities 
Accounts payable and accrued liabilities 

2019 

2018 

$ 

$ 

 4,929  
 374  
 5,303  

$ 

$ 

 4,922  
 350  
 5,272  

Contract liabilities and other consists of the following as of December 31, 2019 
and 2018:  

Contract liabilities 
Customer deposits 
Guarantee liability 
Contract liabilities and other 

2019 

2018 

$ 

$ 

 4,368  
 176  
 29  
 4,573  

$ 

$ 

 3,995  
 491  
 35  
 4,521  

9.  TRANSACTIONS WITH AFFILIATES AND RELATED PARTIES 

In addition to fixed-asset purchases, substantially all of service revenues, equipment 
revenues,  other  revenues,  cost  of  services,  cost  of  equipment  and  selling,  general 
and administrative expenses of the Partnership represent transactions processed by 
Verizon  Wireless  on  behalf  of  the  Partnership,  or  represent  transactions  with 
affiliates.  These  transactions  consist  of:  (1) revenues  and  expenses  that  pertain  to 
the Partnership, which are processed by Verizon Wireless and directly attributed to 
or  directly  charged  to  the  Partnership;  (2)  roaming  revenue  when  customers  of 
Verizon  Wireless  outside  the  Partnership  use  the  network  of  the  Partnership,  or 

S-60 

 
 
 
 
 
  
 
 
 
 
 
 
 
 
     
 
 
     
 
  
 
 
 
  
 
 
 
  
 
  
 
 
  
  
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
roaming  cost  when  customers  associated  with  the  Partnership  use  the  network  of 
Verizon  Wireless;  (3)  certain  revenues  and  expenses  processed  or  incurred  by 
Verizon  Wireless  that  are  allocated  to  the  Partnership  principally  based  on  total 
subscribers;  and  (4)  service  arrangements  with  Verizon  Wireless,  where  the 
Partnership  has  the  ability  to  utilize  certain  spectrum  owned  by  Verizon  Wireless. 
These transactions do not necessarily represent arm’s-length transactions and may 
not  represent  all  revenues  and  costs  that  would  be  present  if  the  Partnership 
operated  on  a  stand-alone  basis.  Verizon  Wireless  periodically  reviews  the 
methodology  and  allocation  bases  for  allocating  certain  revenues,  operating  costs 
and  selling,  general  and  administrative  expenses  to  the  Partnership.  Resulting 
changes, if any, in the allocated amounts have historically not been significant, other 
than the roaming revenue and cost impacts discussed below.  

Service revenues  

Service revenues include monthly customer billings processed by Verizon Wireless 
on  behalf  of  the  Partnership  and  roaming  revenues  relating  to  customers  of  other 
affiliated  markets  that  are  specifically  identified  to  the  Partnership.  For  the  years 
ended  December  31,  2019,  2018  and  2017,  roaming  revenues  were  $23,968, 
$24,457  and  $24,618,  respectively.    During  2017,  Verizon  Wireless  updated  its 
roaming  rates  and  methodology  for  determining  roaming  volumes  charged  for 
postpaid,  prepaid  and  reseller  roaming  revenue,  resulting  in  a  net  decrease  of 
$5,346  in  roaming  revenue  as  compared  to  prior  periods.  Service  revenues  also 
include  usage  and  certain  revenue  reductions,  including  revenue  concessions  and 
bill incentive credits, which are processed by Verizon Wireless, and allocated to the 
Partnership based on certain factors deemed appropriate by Verizon Wireless. 

Equipment revenues  

Equipment  revenues  include  equipment  sales  processed  by  Verizon  Wireless  and 
specifically  identified  to  the  Partnership,  as  well  as  certain  handset  and  accessory 
revenues,  and  contra-revenues,  including  equipment  concessions  and  equipment 
manufacturer rebates, that are processed by Verizon Wireless and allocated to the 
Partnership based on certain factors deemed appropriate by Verizon Wireless. The 
Partnership  also  recognizes  commission  revenue  on  the  sale  of  devices  to 
customers whose service contract is with an affiliate market. 

Other revenues  

Other revenues include other fees and surcharges charged to the customer that are 
specifically identified to the Partnership.  

Cost of service  

Cost  of  services  includes  roaming  costs  relating  to  customers  associated  with  the 
Partnership  that  are  roaming  in  other  affiliated  markets  and  switch  costs  that  are 
incurred  by  Verizon  Wireless  and  allocated  to  the  Partnership  based  on  certain 
factors deemed appropriate by Verizon Wireless. For the years ended December 31, 

S-61 

 
 
 
 
 
 
 
 
2019,  2018  and  2017  roaming  costs  were  $42,535,  $42,886  and  $40,725, 
respectively and switch costs were $2,188, $2,659 and $3,003, respectively.  During 
2017, Verizon Wireless updated its roaming rates and methodology for determining 
roaming amounts charged for postpaid, prepaid and reseller roaming cost, resulting 
in  a net  decrease  of  $9,497  to  roaming  cost  as  compared  to  prior periods.  Cost of 
service also includes cost of telecom and long-distance that are incurred by Verizon 
Wireless  and  allocated  to  the  Partnership  based  on  certain  factors  deemed 
appropriate by Verizon Wireless. The Partnership also has service arrangements to 
utilize  additional  spectrum  owned  by  Verizon  Wireless.  See  Significant  Accounting 
Policies Note for further information regarding these arrangements. 

Cost of equipment  

Cost  of  equipment  is  recorded  at  Verizon  Wireless’s  cost  basis  (see  Significant 
Accounting  Policies  Note).  Cost  of  equipment  includes  certain  costs  related  to 
handsets, accessories and other costs incurred by Verizon Wireless and allocated to 
the Partnership based on certain factors deemed appropriate by Verizon Wireless. 

Selling, general and administrative  

Selling, general and administrative expenses include commissions, customer billing, 
customer care, and salaries that are specifically identified to the Partnership, as well 
as  costs  incurred  by  Verizon  Wireless  and  allocated  to  the  Partnership  based  on 
certain  factors  deemed  appropriate  by  Verizon  Wireless.  The  Partnership  was 
allocated  $2,671,  $2,228  and  $2,381  in  advertising  costs  for  the  years  ended 
December 31, 2019, 2018 and 2017, respectively. 

Property, plant and equipment  

Property, plant and equipment includes assets purchased by Verizon Wireless and 
directly  charged  to  the  Partnership,  as  well  as  assets  transferred  between  Verizon 
Wireless and the Partnership (see Significant Accounting Policies Note). 

Spectrum service agreements  

The Partnership has also entered into certain agreements with Verizon Wireless to 
utilize  certain  wireless  spectrum 
the 
Pennsylvania  Rural  Service  Area  6-B2.  Total  expense  under  these  wireless 
spectrum  service  arrangements  amounted  to  $661,  $660  and  $659  in  2019,  2018 
and  2017,  respectively,  which  is  included  in  cost  of  service  in  the  statements  of 
income. 

from  Verizon  Wireless 

that  overlaps 

S-62 

 
 
 
 
 
 
 
 
 
Based  on the  terms  of  these  service  agreements  as  of  December 31,  2019, future 
wireless spectrum service agreement obligations to Verizon Wireless are as follows: 

Years 

2020 
2021 
2022 
2023 
2024 
2025 and thereafter 
Total minimum payments 

10. CONTINGENCIES 

Amount 

 662  
 662  
 663  
 664  
 665  
 3,745  
 7,061  

$ 

$ 

Verizon  Wireless  and  the  Partnership  are  subject  to  lawsuits  and  other  claims, 
including  class  actions,  product  liability,  patent  infringement,  intellectual  property, 
antitrust,  partnership  disputes  and  claims  involving  relations  with  resellers  and 
agents.  Verizon  Wireless  is  also  currently  defending  lawsuits  filed  against  it  and 
other  participants  in  the  wireless  industry,  alleging  various  adverse  effects  as  a 
result  of  wireless  phone  usage. Various  consumer class-action  lawsuits  allege  that 
Verizon Wireless violated certain state consumer-protection laws and other statutes 
and defrauded customers through misleading billing practices or statements. These 
matters  may  involve  indemnification  obligations  by  third  parties  and/or  affiliated 
parties covering all or part of any potential damage awards against Verizon Wireless 
and the Partnership and/or insurance coverage. All of the above matters are subject 
to many uncertainties, and the outcomes are not currently predictable. 

The Partnership may incur or be allocated a portion of the damages that may result 
upon  adjudication  of  these  matters,  if  the  claimants  prevail  in  their  actions.  At 
December  31,  2019  and  2018,  the  Partnership  had  no  accrual  for  any  pending 
matters. An estimate of the reasonably possible loss or range of loss with respect to 
these matters as of December 31, 2019 cannot be made at this time due to various 
factors  typical  in  contested  proceedings,  including:  (1)  uncertain  damage  theories 
and  demands;  (2)  a  less-than-complete  factual  record;  (3)  uncertainty  concerning 
legal theories and their resolution by courts or regulators and (4) the unpredictable 
nature of the opposing party and its demands. Verizon Wireless and the Partnership 
continuously monitor these proceedings as they develop and will adjust any accrual 
or  disclosure  as  needed.  It  is  not  expected  that  the  ultimate  resolution  of  any 
pending regulatory or legal matter in future periods will have a material effect on the 
financial  condition  of  the  Partnership,  but  it  could  have  a  material  effect  on  the 
results of operations for a given reporting period. 

S-63 

  
 
 
 
 
     
 
 
 
 
  
 
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
 
 
 
 
DESCRIPTION OF CAPITAL STOCK 

Exhibit 4.14 

The following summary of the capital stock of the Company is subject in all respects to applicable Delaware 

law, the Company’s certificate of incorporation and the Company’s bylaws. 

The total authorized shares of capital stock of the Company consist of (i) 100 million shares of common stock, 

par value $0.01 per share, and (ii) 10 million shares of preferred stock, par value $0.01 per share. 

The rights of holders of the Company common stock are subject to, and may be adversely affected by, the rights 

of holders of any Company preferred stock that may be issued in the future.  The Company’s Board is authorized to 
provide for the issuance from time to time of the Company preferred stock in one or more series and, as to each series, to 
fix the designations, powers, preferences, rights, qualifications, limitations and restrictions thereof (including but not 
limited to provisions related to dividends, conversion, voting, redemption and liquidation preference, which may be 
superior to those of the Company’s common stock). 

 
SUBSIDIARIES OF THE COMPANY 

The following is a list of subsidiaries of the Company, omitting subsidiaries which, considered in the aggregate, would 
not constitute a significant subsidiary. Unless otherwise  noted, all subsidiaries are 100% owned (directly or indirectly) 
by Consolidated Communications Holdings, Inc. 

Exhibit 21 

Name 
 Berkshire Cable Corp. 
Berkshire Cellular, Inc. 
Berkshire New York Access, Inc. 
Berkshire Telephone Corporation 
C&E Communications, Ltd. 
Chautauqua & Erie Communications, Inc. 
Chautauqua and Erie Telephone Corporation 
Consolidated Communications of Comerco Company 
Consolidated Communications Enterprise Services, Inc. 
Consolidated Communications Finance III Co. 
Consolidated Communications of California Company 
Consolidated Communications of Central Illinois Company 
Consolidated Communications of Colorado Company 
Consolidated Communications of Florida Company 
Consolidated Communications of Illinois Company 
Consolidated Communications of Kansas Company 
Consolidated Communications of Maine Company 
Consolidated Communications of Minnesota Company 
Consolidated Communications of Missouri Company 
Consolidated Communications of New York Company, LLC 
Consolidated Communications of Northern New England Company, LLC 
Consolidated Communications of Northland Company 
Consolidated Communications of Ohio Company, LLC 
Consolidated Communications of Oklahoma Company 
Consolidated Communications of Pennsylvania Company, LLC 
Consolidated Communications of Texas Company 
Consolidated Communications of Vermont Company, LLC 
Consolidated Communications of Washington Company, LLC 
Consolidated Communications, Inc. 
FairPoint Business Services LLC 
St. Joe Communications, Inc. 
Taconic Technology Corp. 
Taconic Telcom Corp. 
Taconic Telephone Corp. 

State of Incorporation 

 New York 
 New York 
 New York 
 New York 
 New York 
 New York 
 New York 
 Washington 
 Delaware 
 Delaware 
 California 
 Illinois 
 Delaware 
 Florida 
 Illinois 
 Kansas 
 Maine 
 Minnesota 
 Missouri 
 Delaware 
 Delaware 
 Delaware 
 Delaware 
 Oklahoma 
 Delaware 
 Texas 
 Delaware 
 Delaware 
 Illinois 
 Delaware 
 Florida 
 New York 
 New York 
 New York 

 
 
 
 
 
 
Exhibit 23.1 

Consent of Independent Registered Public Accounting Firm 

We consent to the incorporation by reference in the following Registration Statements: 

(i) 

(ii) 

(iii) 

(iv) 

(v) 

(vi) 

Registration Statement (Form S-8 No. 333-135440) pertaining to the Consolidated Communications, Inc. 
401(k) Plan and Consolidated Communications 401(k) Plan for Texas Bargaining Associates, 

Registration Statement (Form S-8 No. 333-128934) pertaining to the Consolidated Communications 
Holdings, Inc. 2005 Long-Term Incentive Plan, 

Registration Statement (Form S-8 No. 333-166757) pertaining to the Consolidated Communications, Inc. 
2005 Long-Term Incentive Plan, 

Registration Statement (Form S-8 No. 333-182597) pertaining to the SureWest Communications Employee 
Stock Ownership Plan of Consolidated Communications Holdings, Inc., 

Registration Statement (Form S-8 to Form S-4/A No. 333-198000) pertaining to the Hickory Tech 
Corporation 1993 Stock Award Plan, 

Registration Statement (Form S-8 No. 333-203974) pertaining to the Consolidated Communications 
Holdings, Inc. 2005 Long-Term Incentive Plan, and 

(vii) 

Registration Statement (Form S-8 No. 333-228199) pertaining to the Consolidated Communications 
Holdings, Inc. 2005 Long-Term Incentive Plan;  

of  our  reports  dated  February  28,  2020,  with  respect  to  the  consolidated  financial  statements  of  Consolidated 
Communications  Holdings, Inc.  and  subsidiaries  and  the  effectiveness  of  internal  control  over  financial  reporting  of 
Consolidated  Communications  Holdings, Inc.  and  subsidiaries  included  in  this  Annual  Report  (Form 10-K)  of 
Consolidated Communications Holdings, Inc. and subsidiaries for the year ended December 31, 2019. 

/s/ Ernst & Young LLP 

St. Louis, Missouri 
February 28, 2020 

 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 23.2 

Consent of Independent Certified Public Accountants 

We consent to the incorporation by reference in the following Registration Statements:   

(i) 

(ii) 

(iii) 

(iv) 

(v) 

(vi) 

Registration Statement (Form S-8 No. 333-135440) pertaining to the  Consolidated Communications, Inc. 
401(k) Plan and Consolidated Communications 401(k) Plan for Texas Bargaining Associates, 

Registration  Statement  (Form  S-8  No.  333-128934)  pertaining  to  the  Consolidated  Communications 
Holdings, Inc. 2005 Long-Term Incentive Plan, 

Registration Statement (Form S-8 No. 333-166757) pertaining to the  Consolidated Communications, Inc. 
2005 Long-Term Incentive Plan,  

Registration Statement (Form S-8 No. 333-182597) pertaining to the SureWest Communications Employee 
Stock Ownership Plan of Consolidated Communications Holdings, Inc.,  

Registration  Statement  (Form  S-8  to  Form  S-4/A  No.  333-198000)  pertaining  to  the  Hickory  Tech 
Corporation 1993 Stock Award Plan,  

Registration  Statement  (Form  S-8  No.  333-203974)  pertaining  to  the  Consolidated  Communications 
Holdings, Inc. 2005 Long-Term Incentive Plan, and 

(vii) 

Registration  Statement  (Form  S-8  No.  333-228199)  pertaining  to  the  Consolidated  Communications 
Holdings, Inc. 2005 Long-Term Incentive Plan;         

of  our  report  dated  February  26,  2020,  with  respect  to  the  financial  statements  of  GTE  Mobilnet  of  Texas  RSA  #17 
Limited  Partnership  and  Pennsylvania  RSA  No.  6(II)  Limited  Partnership  for  the  year  ended  December  31,  2019 
included  in  this  Annual  Report  (Form  10-K)  of  Consolidated  Communications  Holdings,  Inc.  for  the  year  ended 
December 31, 2019. 

/s/ Ernst & Young LLP 

Orlando, Florida  
February 26, 2020 

 
 
 
 
 
 
 
 
 
 
 
 
      
 
 
EXHIBIT 31.1 

CHIEF EXECUTIVE OFFICER CERTIFICATION 

I, C. Robert Udell Jr., certify that: 

1. 

I have reviewed this annual report on Form 10-K of Consolidated Communications Holdings, Inc.; 

2.  Based  on  my  knowledge,  this  report  does  not  contain  any  untrue  statement  of  a  material  fact  or  omit  to  state  a 
material  fact  necessary  to  make  the  statements  made,  in  light  of  the  circumstances  under  which  such  statements 
were made, not misleading with respect to the period covered by this report; 

3.  Based  on  my  knowledge,  the  financial  statements,  and  other  financial  information  included  in  this  report,  fairly 
present in all material respects the financial condition, results of operations and cash flows of the registrant as of, 
and for, the periods presented in this report; 

4.  The  registrant’s  other  certifying  officer  and  I  are  responsible  for  establishing  and  maintaining  disclosure  controls 
and  procedures  (as  defined  in  Exchange  Act  Rules 13a-15(e) and  15d-15(e))  and  internal  control  over  financial 
reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a)  Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and  procedures  to  be 
designed  under  our  supervision,  to  ensure  that  material  information  relating  to  the  registrant,  including  its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in 
which this report is being prepared; 

(b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting 
to  be  designed  under  our  supervision,  to  provide  reasonable  assurance  regarding  the  reliability  of  financial 
reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with  generally 
accepted accounting principles; 

(c)  Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in  this report 
our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period 
covered by this report based on such evaluation; and 

(d)  Disclosed  in  this  report  any  change  in  the  registrant’s  internal  control  over  financial  reporting  that  occurred 
during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual 
report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control 
over financial reporting; and 

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control 
over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or 
persons performing the equivalent functions): 

(a)  All significant deficiencies and material weaknesses in the design or operation of internal control over financial 
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize 
and report financial information; and 

(b)  Any fraud, whether or not material, that involves management or other employees who have a significant role 

in the registrant’s internal control over financial reporting. 

February 28, 2020 

/s/ C. Robert Udell Jr. 
C. Robert Udell Jr. 
President and Chief Executive Officer 
(Principal Executive Officer) 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350, 
AS ADOPTED PURSUANT TO SECTION 906 
OF THE SARBANES-OXLEY ACT OF 2002 

EXHIBIT 32.1 

Pursuant  to  18  U.S.C.  Section 1350,  as  adopted  pursuant  to  Section 906  of  the  Sarbanes-Oxley  Act  of  2002 
(“Section 906”), C. Robert Udell Jr. and Steven L. Childers, President and Chief Executive Officer and Chief Financial 
Officer, respectively, of Consolidated Communications Holdings, Inc., each certify that to his knowledge (i) the Annual 
Report  on  Form 10-K  for  the  fiscal  year  ended  December 31,  2019  fully  complies  with  the  requirements  of 
Section 13(a) or 15(d) of the  Securities Exchange  Act of 1934, and (ii) the information  contained  in such report fairly 
presents,  in  all  material  respects,  the  financial  condition  and  results  of  operations  of  Consolidated  Communications 
Holdings, Inc. 

/s/ C. Robert Udell Jr. 
C. Robert Udell Jr. 
President and Chief Executive Officer 
(Principal Executive Officer) 
February 28, 2020 

/s/ Steven L. Childers 
Steven L. Childers 
Chief Financial Officer 
(Principal Financial Officer and Chief Accounting Officer) 
February 28, 2020 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SHAREHOLDER INFORMATION 

BOARD OF DIRECTORS
Robert J. Currey
Chairman
Thomas A. Gerke
Director
Roger H. Moore
Director
Dale E. Parker
Director
Maribeth S. Rahe
Director
Timothy D. Taron
Director
C. Robert Udell, Jr.
President, CEO and Director
Wayne L. Wilson
Director

MANAGEMENT
C. Robert Udell, Jr.
President, Chief Executive 
Officer and Director
Steven Childers
Chief Financial Officer 
John Lunny
Chief Information Officer
Michael Smith
Chief Revenue Officer
Garrett Van Osdell
Chief Legal Officer & Corporate Secretary
Gabe Waggoner
Executive Vice President 
Operations
Tom White
Chief Technology Officer

STOCK MARKET
NASDAQ: CNSL

TRANSFER AGENT
Please direct all account inquiries 
regarding your stock ownership to 
our transfer agent:

Computershare Trust Company, N.A.
P.O. Box 505000
Louisville, KY 40233
www.computershare.com
800.446.2617

CORPORATE 
HEADQUARTERS
Consolidated Communications
121 S. 17th Street
Mattoon, IL 61938
www.consolidated.com

INVESTOR RELATIONS
Investor information and SEC filings 
are available on our website at 
ir.consolidated.com.
Jennifer Spaude
Sr. Vice President of 
Corporate Communications 
and Investor Relations

L E G E N D

National Core
Network

        Data Centers

Fiber Hubs

Coverage: 23 States

Operating 
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Fiber Route
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NASDAQ: CNSL
www.consolidated.com 
121 S. 17th Street
Mattoon, Illinois 61938