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Consolidated Communications

cnsl · NASDAQ Communication Services
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Ticker cnsl
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Sector Communication Services
Industry Telecommunications Services
Employees 1001-5000
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FY2021 Annual Report · Consolidated Communications
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2021

ANNUAL REPORT

DEAR SHAREHOLDERS,

2021 was the start of a transformative period for Consolidated 
Communications as we began the largest fiber expansion project in 
our Company’s 127-year history. Our plan to upgrade 70 percent of 
our service area or 1.6 million locations to fiber, Gigabit speeds by 
2025 is a once in a generation opportunity. Our achievement of this 
plan will create a highly competitive, broadband company, and it 
will bring economic, employment and quality of life benefits to the 
hundreds of thousands of residents and businesses. We are proud 
to be building networks that will positively impact the communities 
we serve for generations to come.  We’re leveraging our fiber 
assets to pursue growth opportunities across three customer 
groups: consumer, commercial and carrier customer channels. 

We exceeded our target for 2021 by upgrading a record 330,000 
locations with fiber services enabling Gig capable speeds. We have 
created the foundation for our fiber-first strategy and proven the 
scale we can achieve by doubling our fiber passings and adding 
more than 15,500 consumer fiber subscribers. In 2022, we’ve set 
our target even higher with a plan to upgrade 400,000 fiber passings 
and significantly increase our fiber subscriber penetration. The 
Fiber-to-the-Premise (FttP) technology is the “wire” of the future, 
which has the ability to deliver exponentially faster data at the 
speed of light. Once a location is connected to fiber, it can receive 
(downstream) and transmit (upstream) data at synchronous 
Gigabit or multi-Gigabit speeds. 

In November, we launched Fidium Fiber, our new brand representing 
our consumer fiber broadband offering and an entirely transformed 
customer experience. Fidium is designed to make broadband easy 
and represents simple and highly competitive plans, symmetrical 
Gig speeds, premium whole-home mesh wifi capabilities and a 
stellar experience from end to end. Our focus is on making the 
buying, installation and use of the broadband services as simple 
and frictionless as possible. We’re using the Net Promoter Score 
(NPS) to measure and benchmark customer satisfaction and loyalty 
toward Fidium, which has been very positive so far. We’re excited 
to expand Fidium Fiber to all consumer fiber markets this year.    
You can take a look at FidiumFiber.com to learn more.  

Our fiber expansion also supports our commercial and carrier 
customer channels by providing new opportunities to leverage an 
expanded network to provide business solutions and ultimately 
grow data-transport revenue. We lead with fiber solutions and 
leverage industry-leading partnerships to provide business of all 
sizes complete voice, data and security solutions. While we are 
experiencing some competitive pressure on carrier wireless 

backhaul revenue, we see this as near-term price compression in 
exchange for long-term revenue and contract value. We expect to 
continue to grow data and transport revenue. 

Turning to our capital structure, in December, we closed on the 
second investment from Searchlight Capital Partners, who has 
invested a total of $425 million to support our fiber expansion plan. 
We’re maintaining a disciplined capital allocation plan as we invest 
in significant growth opportunities and review our market portfolio 
to ensure all assets have a long-term strategic fit. This review resulted 
in the recent divestiture of our Ohio assets and the announcement 
of a definitive agreement to sell our Kansas City assets, two actions 
which allow us to focus on execution in our fiber growth areas.

As we look to 2022 and beyond, we are focused on executing on our 
fiber expansion and completing our fiber upgrades, which will enable 
broadband and data-transport revenue growth. The construction 
machine is scaling nicely and we’re in the process of ramping our 
customer acquisition engine. All of this creates a stronger foundation 
for future growth. It’s important to keep in mind we are in the early 
stages of this journey and transformation. We expect to return to 
revenue growth in 2023 as we work to generate significant margin 
expansion connecting more than a million homes with gigabit Internet.

With a fiber, future-proof network, we are connecting consumer, 
commercial and carrier customers as well as the communities we 
serve with unlimited possibilities to learn, work and thrive. Over the 
last year, we expanded our commitment to diversity, equity and 
inclusion (DEI), and more broadly to ESG initiatives. Earlier this 
year, we launched the Consolidated DEI Council and an expanded 
employee engagement council, both of which are positively 
impacting our culture. 

I want to especially thank our employees who work relentlessly to 
serve our customers and are crucial to our long-term success. We 
are fortunate to work with an incredible group of people who share 
our vision for the future. Thank you to our valued shareholder, for 
your investment in and support of Consolidated. We are glad you 
are along with us on this journey.

Sincerely, 

Bob Udell 
President and Chief Executive Officer

UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10-K 

☒ 

☐ 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the fiscal year ended December 31, 2021 
or 

TRANSITION REPORT PURSUANT TO SECTION 13 or 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 

For the transition period from ________________ to ________________ 

Commission file number 000-51446 

CONSOLIDATED COMMUNICATIONS HOLDINGS, INC. 
(Exact name of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction 
of incorporation or organization) 
2116 South 17th Street, Mattoon, Illinois 
(Address of principal executive offices) 

02-0636095 
(IRS Employer 
Identification No.) 

61938 
(Zip Code) 

Registrant’s telephone number, including area code (217) 235-3311 

Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Common Stock - $0.01 par value 

Trading Symbol 
CNSL 

Name of each exchange on which registered 
The NASDAQ Global Select Market 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. 

Securities registered pursuant to Section 12(g) of the Act:  None 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. 

Yes ☐ No ☒ 

Yes ☐ No ☒ 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 
12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 
of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). 

Yes ☒ No ☐ 

Indicate by check  mark  whether the  registrant is  a large accelerated  filer, an accelerated filer,  a non-accelerated filer, smaller reporting company, or an emerging growth 
company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange 
Act. 

Yes ☒ No ☐ 

Large accelerated filer ☐ 

Accelerated filer ☒ 

Non-accelerated filer ☐   

Smaller reporting company ☐  

Emerging growth company ☐ 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial 
accounting standards provided pursuant to Section 13(a) of the Exchange Act.  

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial 
reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒ 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). 

Yes ☐ No ☒ 

As of June 30, 2021, the aggregate market value of the shares held by non-affiliates of the registrant’s common stock was $639,629,085 based on the closing price as reported 
on the NASDAQ Global Select Market. The market value calculations exclude shares held on the stated date by registrant’s directors and officers on the assumption such 
shares may be shares owned by affiliates. Exclusion from these public market value calculations does not necessarily conclude affiliate status for any other purpose. 
On February 28, 2022, the registrant had 113,612,846 shares of Common Stock outstanding. 

DOCUMENTS INCORPORATED BY REFERENCE 

Portions of the registrant’s Proxy Statement for the 2022 Annual Meeting of Shareholders are incorporated herein by reference in Part III of this Annual Report on Form 10-K 
to the extent stated herein. Such proxy statement will be filed with the Securities and Exchange Commission within 120 days of the registrant’s fiscal year ended December 
31, 2021. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TABLE OF CONTENTS 

PART I 

Item 1. 

Business 

Item 1A. 

Risk Factors 

Item 1B. 

Unresolved Staff Comments 

Item 2. 

Properties 

Item 3. 

Legal Proceedings 

Item 4. 

Mine Safety Disclosures 

PART II 

Item 5. 

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of 
Equity Securities 

Item 6. 

Reserved 

Item 7. 

Management’s Discussion and Analysis of Financial Condition and Results of Operations 

Item 7A. 

Quantitative and Qualitative Disclosures About Market Risk 

Item 8. 

Financial Statements and Supplementary Data 

Item 9. 

Changes in and Disagreements With Accountants on Accounting and Financial Disclosure 

Item 9A. 

Controls and Procedures 

Item 9B. 

Other Information 

Item 9C. 

Disclosure Regarding Foreign Jurisdictions that Prevent Inspections 

PART III 

Item 10. 

Directors, Executive Officers and Corporate Governance 

Item 11. 

Executive Compensation 

PAGE 

1 

14 

23 

23 

23 

23 

24 

25 

26 

46 

47 

47 

47 

50 

50 

50 

50 

Item 12. 

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 

50 

Item 13. 

Certain Relationships and Related Transactions, and Director Independence 

Item 14. 

Principal Accountant Fees and Services 

PART IV 

Item 15. 

Exhibits and Financial Statement Schedules 

Item 16. 

Form 10-K Summary 

SIGNATURES 

50 

50 

51 

54 

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Note About Forward-Looking Statements 

PART I 

The Securities and Exchange Commission (“SEC”) encourages companies to disclose forward-looking information so that 
investors can better understand a company’s future prospects and make informed investment decisions.  Certain statements 
in this Annual Report on Form 10-K, including those relating to the impact on future revenue sources, pending and future 
regulatory orders, continued expansion of the telecommunications network and expected changes in the sources of our 
revenue and cost structure resulting from our entrance into new markets, are forward-looking statements and are made 
pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995.  These forward-looking 
statements reflect, among other things, our current expectations, plans, strategies and anticipated financial results.  There 
are a number of risks, uncertainties and conditions that may cause the actual results of Consolidated Communications 
Holdings, Inc. and its subsidiaries (“Consolidated,” the “Company,” “we,” “our” or “us”) to differ materially from those 
expressed or implied by these forward-looking statements.  Many of these circumstances are beyond our ability to control 
or predict.  Moreover, forward-looking statements necessarily involve assumptions on our part.  These forward-looking 
statements generally are identified by the words “believe,” “expect,” “anticipate,” “estimate,” “project,” “intend,” “plan,” 
“should,”  “may,”  “will,”  “would,”  “will  be,”  “will  continue”  or  similar  expressions.    All  forward-looking  statements 
attributable to us or persons acting on our behalf are expressly qualified in their entirety by the cautionary statements that 
appear throughout this report.  A detailed discussion of these and other risks and uncertainties that could cause actual 
results  and  events  to  differ  materially  from  such  forward-looking  statements  is  included  in  Part  I  –  Item  1A  –  “Risk 
Factors”.  Furthermore,  undue  reliance  should  not  be  placed  on  forward-looking  statements,  which  are  based  on  the 
information  currently  available  to  us  and  speak  only  as  of  the  date  they  are  made.    Except  as  required  under  federal 
securities laws or the rules and regulations of the SEC, we disclaim any intention or obligation to update or revise publicly 
any forward-looking statements.   

Item 1.  Business. 

Consolidated Communications Holdings, Inc. is a Delaware holding company with operating subsidiaries that provide a 
wide range of communication solutions to consumer, commercial and carrier channels across a service area in over 20 
states.  We were founded in 1894 as the Mattoon Telephone Company.  After several acquisitions, the Mattoon Telephone 
Company was incorporated as the Illinois Consolidated Telephone Company in 1924.  We were incorporated under the 
laws of Delaware in 2002, and through our predecessors, we have been providing communication services in many of the 
communities we serve for more than 125 years. 

In addition to our focus on organic growth in our commercial and carrier channels, we have achieved business growth and 
diversification  of  revenue  and  cash  flow  streams  that  have  created  a  strong  platform  for  future  growth  through  our 
acquisitions  over  the  last  15  years.    Through  this  strategic  expansion,  we  have  positioned  our  business  to  provide 
competitive services in rural, suburban and metropolitan markets spanning the country. Marking a pivotal moment for 
Consolidated,  in  2020,  we  entered  into  a  strategic  investment  with  an  affiliate  of  Searchlight  Capital  Partners  L.P. 
(“Searchlight”).  We  also  completed  a  global  debt  refinancing  concurrently  with  the  strategic  investment,  which  in 
combination provides us with greater flexibility to support our fiber expansion and growth plans.  The strategic investment 
offered an immediate capital infusion, delivering significant benefits to the customers and communities we serve, and 
creating a stronger and more resilient company that is well-positioned to further expand and grow broadband services to 
meet ever-evolving customer needs. 

We are closely monitoring the impact on our business of the coronavirus (“COVID-19”) pandemic. For a discussion of 
the risks related to COVID-19, refer to Part I - Item 1A – “Risk Factors” and for a discussion of the impacts of COVID-
19 on our business, refer to Part II - Item 7 – “Management’s Discussion and Analysis of Financial Condition and Results 
of Operations” and Note 1 to the consolidated financial statements included in this report in Part II – Item 8 – “Financial 
Statements and Supplementary Data”. 

Description of Our Business 

Consolidated is a broadband and business communications provider offering a wide range of communication solutions to 
consumer, commercial and carrier customers by leveraging our advanced fiber network, which spans approximately 52,400 
fiber route miles across many rural areas and metro communities.  We offer residential high-speed Internet, video, phone 
and home security services as well as multi-service residential and small business bundles.  Our business product suite 

1 

 
 
 
 
 
 
 
 
includes:  data  and  Internet  solutions,  voice,  data  center  services,  security  services,  managed  and  IT  services,  and  an 
expanded  suite  of  cloud  services.    We  provide  wholesale  solutions  to  wireless  and  wireline  carriers  and  other  service 
providers including data, voice, network connections and custom fiber builds and last mile connections. Consolidated is 
dedicated to turning technology into solutions, connecting people and enriching how our customers work and live.  

We generate the majority of our consolidated operating revenues primarily from monthly subscriptions to our broadband, 
data  and  transport  services  (collectively  “broadband  services”)  marketed  to  residential  and  business  customers.  As 
consumer  demands  for  bandwidth  continue  to  increase,  our  focus  is  on  expanding  our  fiber  broadband  services  and 
upgrading data speeds in order to offer a highly competitive fiber product. Our investment in more competitive broadband 
speeds is critical to our long-term success.  With the initial investment from Searchlight and the concurrent debt refinancing 
in 2020, we are able to immediately begin the investment in our network to upgrade over five years approximately 1.6 
million residential and small business premises to fiber-to-the-home/premise (“FTTP”) enabling multi-Gig symmetrical 
speeds. The fiber network investments will be made across seven states, including more than 1 million passings within our 
northern  New  England  service  areas.  In  2021,  we  upgraded  approximately  330,000  homes  and  small  businesses  and 
launched Fidium Fiber, our new consumer product. We plan to upgrade an additional 400,000 in 2022 and further expand 
Fidium Fiber in additional regions. By leveraging our existing dense core fiber network and an accelerated build plan, we 
will  be  able  to  significantly  increase  broadband  speeds,  expand  our  multi-Gig  coverage  and  strategically  extend  our 
network across our strong existing commercial and carrier footprint to attract more on-net and near-net opportunities. As 
we  invest  in  network  upgrades,  we  believe  we  will  see  stable-to-improved  trends  in  revenue  growth  and  increased 
broadband  penetration.  We  believe  these  fiber  investments  will  help  us  future-proof  our  network  and  facilitate  the 
continued transformation of Consolidated into a leading super-regional fiber communications service provider. 

Searchlight  is  a  strategic  partner  in  our  execution  of  this  investment  and  brings  a  differentiated  perspective  to  our 
broadband-first strategy. They are an experienced broadband and fiber infrastructure investor and they bring significant 
experience investing in FTTP and broadband expansion. Through our partnership with Searchlight, we will pursue targeted 
investments in our business and future growth opportunities as we transform our company into a leading broadband and 
solutions provider and create long-term value for our investors, customers and employees.  

A discussion  of factors  potentially  affecting  our operations  is  set forth  in Part I  – Item  1A –  “Risk  Factors”, which  is 
incorporated herein by reference. 

Recent Business Developments 

On December 7, 2021, we closed on the second stage of the investment agreement (the “Investment Agreement”) entered 
into in September 2020 with Searchlight, a global private equity firm.  In connection with the Investment Agreement, 
affiliates of Searchlight have invested an aggregate of $425.0 million in the Company in exchange for a combination of 
the Company’s Series A perpetual preferred stock and approximately 35% of the Company’s outstanding common stock.  
The  investment  commitment  was  structured  in  two  stages,  with  the  initial  investment  of  $350.0  million  occurring  in 
October  2020  in  conjunction  with  the  Company’s  global  refinancing.  In  the  second  stage,  upon  receipt  of  Federal 
Communications Commission (“FCC”) and Hart Scott Rodino approvals and the satisfaction of certain other customary 
closing conditions, Searchlight invested an additional $75.0 million on December 7, 2021. We believe that our strategic 
investment with Searchlight will enable us to accelerate our growth plan, expand our fiber infrastructure and invest in 
high-growth and competitive areas of our business.  See Note 4 to the consolidated financial statements included in this 
report  in  Part  II  –  Item  8  –  “Financial  Statements  and  Supplementary  Data”  for  a  more  detailed  discussion  of  this 
transaction. 

2 

 
 
 
 
 
Sources of Revenue 

The following tables summarize our sources of revenue and key operating statistics for the last three fiscal years: 

(In millions, except for percentages) 
Commercial and carrier: 

Data and transport services (includes VoIP) 
Voice services 
Other  

  $ 

Consumer: 

Broadband (Data and VoIP) 
Video services 
Voice services 

Subsidies 
Network access 
Other products and services 
Total operating revenues 

Key Operating Statistics 

2021 

2020 

2019 

  % of 
   Revenues 

$ 

  % of 
   Revenues      

  % of 
    Revenues   

$ 

$ 

 362.3 
 171.8 
 41.6 
 575.7 

 269.3 
 65.1 
 160.7 
 495.1 

 28.3 %  $ 
 13.4 
 3.2 
 44.9 

 362.1 
 181.7 
 45.1 
 588.9 

 27.8 %  $ 
 13.9 
 3.5 
 45.2 

 355.3 
 188.3 
 52.9 
 596.5 

 21.0 
 5.1 
 12.5 
 38.6 

 263.1 
 74.3 
 170.5 
 507.9 

 20.1 
 5.7 
 13.1 
 38.9 

 257.1 
 81.4 
 180.8 
 519.3 

 26.6 %
 14.1  
 4.0  
 44.6  

 19.2  
 6.1  
 13.5  
 38.9  

 69.8 
 120.5 
 21.1 
  $   1,282.2 

 5.4 
 9.4 
 1.6 

 72.0 
 125.3 
 9.9 
 100.0 %  $  1,304.0 

 5.5 
 9.6 
 0.8 

 72.4 
 138.1 
 10.2 
   100.0 %  $  1,336.5 

 5.4  
 10.3  
 0.8  
 100.0 %

Consumer customers 
Consumer data connections 
Consumer voice connections 
Video connections 

2021 
 516,949 
 384,564 
 328,849 
 63,447 

As of December 31, 
2020 
 554,763 
 401,357 
 370,660 
 76,041 

2019 
 582,818  
 417,410  
 404,943  
 84,171  

The telecommunications industry continues to incur increased competition as a result of technology changes, new and 
emerging providers, and legislative and regulatory developments. Our focus is on expanding our fiber broadband services 
and upgrading data speeds in order to offer a highly competitive fiber product.  We expect our broadband services revenue 
to continue to grow as we make increased investments in our fiber infrastructure and the consumer demands for data-based 
services  and  faster  speeds  increase.  In  addition,  we  continue  to  focus  on  commercial  growth  opportunities  and  are 
continually expanding our commercial product offerings for small, medium and large businesses to capitalize on industry 
technological advances. The expected growth in fiber broadband services will mitigate, in part, the anticipated reduction 
in the subsidies we receive and declines in traditional voice services impacted by the ongoing industry-wide reduction in 
access lines.  

Commercial and Carrier  

Data and Transport Services  

We provide a variety of business communication solutions to commercial customers of all sizes, including voice and data 
services over our advanced fiber network. The services we offer include scalable high-speed broadband Internet access 
and Voice over Internet Protocol (“VoIP”) phone services, which range from basic service plans to virtual hosted systems. 
Our hosted VoIP package utilizes soft switching technology and enables our customers to have the flexibility of employing 
new telephone advances and features without investing in a new telephone system. The package bundles local service, 
calling features, Internet protocol (“IP”) business telephones and unified messaging, which integrates multiple messaging 
technologies into a single system and allows the customer to receive and listen to voice messages through email. 

In addition to Internet and VoIP services, we also offer a variety of commercial data connectivity services in select markets 
including Ethernet services; private line data services; software defined wide area network (“SD-WAN”), a software-based 
network technology that provides a simplified management and automation of wide area network (“WAN”) connections; 
multi-protocol label switching (“MPLS”). Our networking services include point-to-point and multi-point deployments 
from 2.5 Mbps to 10 Gbps to accommodate the growth patterns of our business customers.  We offer a suite of cloud-

3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
     
     
  
 
 
 
 
 
 
 
 
 
based  services,  which  includes  a  hosted  unified  communications  solution  that  replaces  the  customer’s  on-site  phone 
systems and data networks, managed network security services and data protection services.  

Data center and disaster recovery solutions provide a reliable and local colocation option for commercial customers. We 
also offer wholesale services to regional and national interexchange and wireless carriers, including cellular backhaul and 
other fiber transport solutions with speeds up to 100 Gbps.  The demand for backhaul services continue to grow as wireless 
carriers are faced with escalating consumer and commercial demands for wireless data.   

Voice Services  

Voice services include basic local phone and long-distance service packages for business customers. The plans include 
options for voicemail, conference calling, linking multiple office locations and other custom calling features such as caller 
ID, call forwarding, speed dialing and call waiting.  Services can be charged at a fixed monthly rate, a measured rate or 
can be bundled with selected services at a discounted rate. 

Other  

Other services include business equipment sales and related hardware and maintenance support, video services and other 
miscellaneous  revenues,  including  911  service  revenues.  We  are  a  full  service  911  provider  and  have  installed  and 
maintained  two  turn-key,  state  of  the  art  statewide next-generation  emergency 911  systems. These  systems,  located in 
Maine and Vermont, have processed several million calls relying on the caller's location information for routing. As of 
October 29, 2020, we were no longer the 911 service provider in Vermont.  Next-generation emergency 911 systems are 
an improvement over traditional 911 and are expected to provide the foundation to handle future communication modes 
such as texting and video. 

Consumer  

Broadband Services  

Broadband services include revenues from residential customers for subscriptions to our VoIP and data products. We offer 
high-speed Internet access at speeds of up to 1 Gbps, depending on the network facilities that are available, the level of 
service selected and the location.  Our data service plans also include wireless internet access, email and internet security 
and  protection.  Our  VoIP  digital  phone  service  is  also  available  in  certain  markets  as  an  alternative  to  the  traditional 
telephone line. We offer multiple voice service plans with customizable calling features and voicemail including voicemail 
to email options. CCiTV, which is a customizable, cloud-enabled video service available in certain markets, supports a 
wide variety of viewing habits and provides an app-based approach to video services. The content can be delivered in 
high-definition quality to a big-screen TV, as well as to tablets and mobile devices. 

Video Services  

Depending  on  geographic  market  availability,  our  video  services  range  from  limited  basic  service  to  advanced  digital 
television, which includes several plans, each with hundreds of local, national and music channels including premium and 
Pay-Per-View channels as well as video on-demand service.  Certain customers may also subscribe to our advanced video 
services, which consist of high-definition television, digital video recorders (“DVR”) and/or a whole home DVR. Our 
Whole Home DVR allows customers the ability to watch recorded shows on any television in the home, record multiple 
shows simultaneously and utilize an intuitive on-screen guide and user interface.  Our TV Everywhere service available 
in certain markets, allows our video subscribers to watch their favorite shows, movies and livestreams on any device.  In 
addition, we offer several on-demand streaming TV services, which provide endless entertainment options. 

Voice Services  

We offer several different basic local phone service packages and long-distance calling plans, including unlimited flat-rate 
calling plans. The plans include options for voicemail and other custom calling features such as caller ID, call forwarding 
and call waiting. The number of local access lines in service directly affects the recurring revenue we generate from end 
users and continues to be impacted by the industry-wide decline in access lines.  We expect to continue to experience 
erosion in voice connections due to competition from alternative technologies, including our own competing VoIP product.  

4 

 
 
 
  
 
 
 
 
 
 
 
 
 
Subsidies  

Subsidies consist of both federal and state subsidies, which are designed to promote widely available, quality broadband 
services at affordable prices with higher data speeds in rural areas.  Subsidies are funded by end user surcharges to which 
telecommunications  providers,  including  local,  long-distance  and  wireless  carriers,  contribute  on  a  monthly  basis.  
Subsidies are allocated and distributed to participating carriers monthly based upon their respective costs for providing 
local service.  Similar to access charges, subsidies are regulated by the federal and state regulatory commissions.  See 
Part I – Item 1 – “Regulatory Environment” below and Item 1A – “Risk Factors – Risks Related to the Regulation of Our 
Business” for further discussion regarding the subsidies we receive. 

Network Access Services  

Network  access  services  include  interstate  and  intrastate  switched  access,  network  special  access  and  end  user 
access.  Switched access revenues include access services to other communications carriers to terminate or originate long-
distance  calls  on  our  network.  Special  access  circuits  provide  dedicated  lines  and  trunks  to  business  customers  and 
interexchange carriers.  Certain of our network access revenues are based on rates set or approved by the federal and state 
regulatory commissions or as directed by law that are subject to change at any time. 

Other Products and Services 

Other products and services include revenues from telephone directory publishing, video advertising, billing and support 
services and other miscellaneous revenues such as revenue from our Public Private Partnership arrangements.  We have 
entered into numerous Public Private Partnership agreements with several towns in New Hampshire to build new FTTP 
Internet networks.    The new town networks  provide broadband  speeds of  up  to 1  Gbps  to  residential  and  commercial 
customers.  Public Private Partnerships are a key component of Consolidated’s commitment to expand rural broadband 
access. 

No one customer accounted for more than 10% of our consolidated operating revenues during the years ended December 
31, 2021, 2020 and 2019. 

Wireless Partnerships 

In addition to our core business, we also derive a portion of our cash flow and earnings from investments in five wireless 
partnerships.  Wireless partnership investment income is included as a component of other income in the consolidated 
statements of operations.  Our wireless partnership investment consists of five cellular partnerships: GTE Mobilnet of 
South Texas Limited Partnership (“Mobilnet South Partnership”), GTE Mobilnet of Texas RSA #17 Limited Partnership 
(“RSA  #17”),  Pittsburgh  SMSA  Limited  Partnership  (“Pittsburgh  SMSA”),  Pennsylvania  RSA  No. 6(I) Limited 
Partnership (“RSA 6(I)”) and Pennsylvania RSA No. 6(II) Limited Partnership (“RSA 6(II)”).   

Cellco Partnership (“Cellco”) is the general partner for each of the five cellular partnerships.  Cellco is an indirect, wholly-
owned  subsidiary  of  Verizon  Communications  Inc.    As  the  general  partner,  Cellco  is  responsible  for  managing  the 
operations of each partnership. 

We own 2.34% of the Mobilnet South Partnership.  The principal activity of the Mobilnet South Partnership is providing 
cellular service in the Houston, Galveston and Beaumont, Texas metropolitan areas.  We account for this investment at 
our initial cost less any impairment because fair value is not readily available for this investment.  Income is recognized 
only upon cash distributions of our proportionate earnings in the partnership. 

We own 20.51% of RSA #17, which serves areas in and around Conroe, Texas.  This investment is accounted for under 
the equity method.  Income is recognized on our proportionate share of earnings and cash distributions are recorded as a 
reduction in our investment. 

We own 3.60% of Pittsburgh SMSA, 16.67% of RSA 6(I) and 23.67% of RSA 6(II).  These partnerships cover territories 
that almost entirely overlap the markets served by our Pennsylvania Incumbent Local Exchange Carrier (“ILEC”) and 
Competitive Local Exchange Carrier operations.  Because of our limited influence over Pittsburgh SMSA, we account for 
this investment at our initial cost less any impairment because fair value is not readily available for this investment.  RSA 
6(I) and RSA 6(II) are accounted for under the equity method. 

5 

 
 
 
 
 
 
 
 
 
 
 
 
For the years ended December 31, 2021, 2020 and 2019, we recognized income of $41.8 million, $40.7 million and $37.7 
million, respectively, and received cash distributions of $43.0 million, $41.5 million and $35.8 million, respectively, from 
these wireless partnerships. 

Network Architecture and Technology 

We  have  made  significant  investments  in  our  technologically  advanced  telecommunications  networks  and  continue  to 
enhance and expand our network by deploying technologies to provide additional capacity to our customers.  As a result, 
we are able to deliver high-quality, reliable data, video and voice services in the markets we serve.  Our wide-ranging 
network and extensive use of fiber provide an easy reach into existing and new areas.  By bringing the fiber network closer 
to the customer premise, we can increase our service offerings, quality and bandwidth services.  Our existing network 
enables  us  to efficiently  respond and  adapt  to  changes  in  technology  and  is  capable of  supporting  the  rising  customer 
demand  for  bandwidth  in  order  to  support  the  growing  amount  of  wireless  data  devices  in  our  customers’  homes  and 
businesses. 

Our  networks  are  supported  by  advanced  100%  digital  switches,  with  a  core  fiber  network  connecting  all  remote 
exchanges.  We continue to enhance our copper network to increase bandwidth in order to provide additional products and 
services  to our  marketable homes.   In  addition  to  our  copper plant  enhancements, we  have deployed  fiber-optic  cable 
extensively throughout our network, resulting in a 100% fiber backbone network that supports all of the inter-office and 
host-remote links, as well as the majority of business parks within our service areas.  In addition, this fiber infrastructure 
provides  the  connectivity  required  to  provide  broadband  and  long-distance  services  to  our  residential  and  commercial 
customers.  Our fiber network utilizes FTTP and fiber-to-the-node (“FTTN”) networks to offer bundled residential and 
commercial services.   

We operate advanced fiber networks which we own or have entered into long-term leases for fiber network access.  At 
December 31, 2021, our fiber-optic network consisted of over 52,400 route-miles, which includes approximately 11,910 
miles  of  FTTP  deployments,  approximately  21,350  route  miles  of  fiber  located  in  the  northern  New  England  area, 
approximately  3,910  miles  of  fiber  network  in  Minnesota  and  surrounding  areas,  approximately  4,650  miles  of  fiber 
network in Texas including an expansion into the greater Dallas/Fort Worth market, approximately 1,740 route-miles of 
fiber-optic  facilities  in  the  Pittsburgh  metropolitan  area,  approximately  2,290  miles  of  fiber  network  in  Illinois, 
approximately  1,150  route-miles  of  fiber  optic  facilities  in  California  that  cover  large  parts  of  the  greater  Sacramento 
metropolitan  area  and  approximately  1,120  route-miles  of  fiber  optic  facilities  in  Kansas  City  that  service  the  greater 
Kansas City area, including both Kansas and Missouri.  Our remaining network includes approximately 4,280 route-miles 
spanning  across  various  states  including  portions  of  Alabama,  Colorado,  Florida,  Georgia,  Massachusetts,  New  York, 
Ohio, Pennsylvania and Washington.   

As of December 31, 2021, we passed more than 2.7 million homes and have direct fiber connections to 14,981 on-net 
commercial  building  locations.  We  intend  to  continue  to  make  strategic  enhancements  to  our  network  including 
improvements in overall network reliability and increases to our broadband speeds.  We offer data speeds of up to 1 Gbps 
in  select  markets,  and  up  to  100  Mbps  in  markets  where  1  Gbps  is  not  yet  available,  depending  on  the  geographical 
region.  As part of the strategic investment and partnership with Searchlight, we plan to accelerate our fiber build plan and 
extend fiber coverage enabling multi-Gig data speeds to over 70% of our passings by 2025. The upgrades will be made 
primarily across seven states including more than 1 million passings within the northern New England service areas to 
significantly enhance our broadband speeds. Further network investments will enable us to continue to meet consumer 
demand for faster broadband speeds, symmetrical broadband and more bandwidth consumption as well as more effectively 
serve our commercial customers.  

Through our extensive fiber network, we also expect to be able to support the increased demand on wireless carriers for 
high-capacity  transport  services.    In  all  the  markets  we  serve,  we  have  launched  initiatives  to  support  fiber  backhaul 
services  to  cell  sites.    As  of  December 31,  2021,  we  had  3,628  cell  sites  in  service  and  an  additional  153  future  sites 
pending completion. 

6 

 
 
 
 
 
 
 
Sales and Marketing 

The key components of our overall marketing strategy include: 

•  Organizing our sales and marketing activities around our three customer channels: consumer, commercial and carrier 

customers; 

•  Positioning ourselves as a single point of contact for our customers’ communications needs; 

•  Providing customers with a broad array of data, voice and communication solutions; 

• 

Identifying and broadening our commercial customer needs by developing solutions and providing integrated service 
offerings; 

•  Offering  digital  self-service  tools  and  apps  including  an  enhanced  website,  automated  consumer  online  orders, 

appointment reminders, robust Wifi apps, user guides and troubleshooting tools and videos; 

•  Providing excellent customer service, including 24/7 centralized customer support to coordinate installation of new 
services, repair and maintenance functions and creating more self-service tools through our online customer portal; 

•  Developing and delivering new services to meet evolving customer needs and market demands; and 

•  Leveraging our local presence and strong reputation across our market areas. 

We currently offer our services through customer service call centers, our website, commissioned sales representatives 
and  third-party  sales  agents.    Our  customer  service  call  centers  and  dedicated  sales  teams  serve  as  the  primary  sales 
channels for consumer, commercial and carrier services.  Our sales efforts are supported by digital media, direct mail, bill 
inserts, radio, television and internet advertising, public relations activities, community events and customer promotions. 
We sell our Gigabit consumer fiber broadband service using the brand known as Fidium Fiber, which was launched in 
November 2021 in select markets.    

In addition to our customer service call centers, customers can contact us through our website, online chat and social media 
channels.  Our online customer portal enables customers to pay their bills, manage their accounts, order new services and 
utilize self-service help and support. Our priority is to continue enhancing our comprehensive customer care system in 
order to produce a high level of customer satisfaction and loyalty, which is important to our ability to reduce churn and 
generate recurring revenues. 

Business Strategies 

Transform our Company into a dominant fiber, gigabit broadband provider 

In 2020, in connection with the Searchlight investment, we announced plans to upgrade and expand our fiber network 
through  a  five-year  build  plan  with  construction  beginning  in  early  2021.  The  build  plan  will  include  the  upgrade  of 
approximately 1.6 million passings to fiber enabling multi Gigabit-capable services to over 70% of our passings by 2025. 
In 2021, we built fiber to approximately 330,000 homes and small businesses enabling faster broadband speeds and in 
2022,  we  plan  to  upgrade  an  additional  400,000  locations.  This  marks  the  biggest  fiber  deployment  project  in  our 
Company’s history. Our strategy, supported by the Searchlight investment, is to meaningfully upgrade our residential and 
small business network in those service territories with a predominantly copper-based infrastructure to a FTTP network.  
Of the planned upgrades, we expect that more than 1 million passings will be upgraded within the northern New England 
service areas.  We believe that the upgraded network will be capable of providing up to 10 Gbps of symmetrical broadband, 
which we believe will make us the only broadband provider in these markets capable of delivering 10 Gbps symmetrical 
broadband to consumers. In addition to best-in-class upload and download speeds, we believe the resulting network will 
offer better reliability, improved speed consistency, and a lower operating cost relative to competing broadband network 
technologies.  Given  these benefits, we believe  that our fiber deployment  strategy will  allow us  to  realize  meaningful 
improvements in average revenue per user (“ARPU”), broadband subscriber penetration and customer retention.  

7 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Continue to grow and invest in commercial and carrier services 

Our  commercial  and  carrier  strategy  is  built  on  leveraging  our  dense  fiber  network  in  key  markets  to  offer  IP-based 
products and services to our small and medium-sized business (“SMB”), enterprise and carrier customers. We will continue 
transitioning our customer base away from legacy TDM-based products to fiber and IP-based data and transport services, 
where  we  see  significant  opportunity  to  increase  market  share  in  our  footprint.  We  will  also  make  strategic  network 
investments in both existing markets and edge-out locations to enhance our footprint and increase on-net and near-net 
opportunities. These builds will be focused on projects with high revenue visibility and attractive payback periods. Our 
carrier strategy entails leveraging our dense fiber network and long-term relationships in key markets to expand our carrier 
partnerships  and  grow  small  cell  and  fiber-to-the-tower  connections.  Investing  not  just  in  the  network,  but  in  these 
customer relationships, has been core to our success. Our growth strategy is also supported by the continuous evolution of 
our product offerings. We are regularly developing and enhancing our suite of managed and cloud services, increasing 
efficiency and enabling greater scalability and reliability for our business customers. We believe that by developing and 
investing in next-generation fiber-based products, we will be able to further support our customer needs for networking, 
communications, and collaboration services.  

Improve the overall customer experience 

We continue to evaluate our operations in order to improve and enhance the overall customer experience for all customers. 
In  conjunction  with  the  five-year  fiber  build  plan,  we  also  expect  to  make  significant  investments  in  our  back-office 
infrastructure. We expect our full transformation to occur over a multi-year period. Our planned enhancements include an 
improved  customer  portal  where  customers  can  manage  all  aspects  of  their  service.  We  plan  to  launch  expanded  e-
commerce, omnichannel customer service and self-service capabilities for all customer groups. We believe that our digital 
transformation projects will improve our order and install processes making the transition to our services more seamless 
than ever. Our sales process is also being redesigned in order to provide personalized sales channels and a dedicated care 
team for our fiber customers. We have a culture of delivering the highest quality customer service experience possible and 
plan to continue to make investments in our platforms in order to create a truly differentiated customer experience.  

Competition 

The telecommunications industry is subject to extensive competition, which has increased significantly in recent years.  
Technological advances have expanded the types and uses of services and products available.  In addition, differences in 
the regulatory environment applicable to comparable alternative services have lowered costs for these competitors.  As a 
result, we face heightened competition but also have new opportunities to grow our broadband business.  Our competitors 
vary by market and may include other incumbent and competitive local telephone companies; cable operators offering 
video, data and VoIP products; wireless carriers; long distance providers; satellite companies; Internet service providers, 
fixed wireless Internet service providers (“WISPs”), online video providers and in some cases new forms of providers who 
are able to offer a broad range of competitive services.  We expect competition to remain a significant factor affecting our 
operating results and that the nature and extent of that competition will continue to increase in the future.  See Part I - Item 
1A – “Risk Factors – Risks Relating to Our Business”. 

Depending on the market area, we compete against Comcast, Charter, AT&T, Mediacom, Armstrong, Suddenlink, First 
Light, NewWave Communications and a number of other carriers, in both the commercial and consumer markets. Our 
competitors  offer  traditional  telecommunications  services  as  well  as  IP-based  services  and  other  emerging  data-based 
services. Our competitors continue to add features and adopt aggressive pricing and packaging for services comparable to 
the services we offer.  

We  continue  to  face  competition  from  cable,  wireless  and  other  fiber  data  providers  as  the  demand  for  substitute 
communication services, such as wireless phones and data devices, continues to increase.  Customers are increasingly 
foregoing  traditional  telephone  services  and  land-based  Internet  service  and  relying  exclusively  on  wireless  service.  
Wireless companies are aggressively developing networks using next-generation data technologies, including 4G and 5G, 
in  order  to  provide  increasingly  faster  data  speeds  to  their  customers.  Broadband-deployment  funding  initiatives  from 
federal and state agencies, including federal infrastructure legislation enacted in 2021, may also result in other service 
providers deploying new subsidized fiber networks within our service territories. In addition, the expanded availability for 
free or lower cost services, such as video over the Internet, complimentary Wi-Fi service and other streaming devices has 
increased competition among other providers.  In order to offer competitive services, we continue to invest in our network 
and business operations in order to offer new and enhanced services including faster broadband speeds and cloud-enabled 
services. 

8 

 
 
 
 
 
 
In  our  rural  markets,  services  are  more  costly  to  provide  than  services  in  urban  areas  as  a  lower  customer  density 
necessitates higher capital expenditures on a per-customer basis.  As a result, it may not be economically viable for new 
entrants to overlap existing networks in rural territories; however, federal and state funding initiatives may enable new 
entrants to deploy new subsidized networks in our rural markets.  Despite the barriers to entry, rural telephone companies 
still  face  significant  competition  from  wireless  and  video  providers  and,  to  a  lesser  extent,  competitive  telephone 
companies. 

Our  other  lines  of  business  are  subject  to  substantial  competition  from  local,  regional  and  national  competitors.    In 
particular,  our  wholesale  and  transport  business  serves  other  interexchange  carriers  and  we  compete  with  a  variety  of 
service providers including incumbent and competitive local telephone companies and other fiber data companies. These 
services are subject to additional competitive pressures from the development of new technologies, which may result in 
price compression as customers migrate from legacy data products to lower priced alternatives.  For our business systems 
products,  we  compete  with  other  equipment  providers  or  value  added  resellers,  network  providers,  incumbent  and 
competitive local telephone companies, and with cloud and data hosting service providers. 

We expect that competition across all of our customer channels will continue to intensify as new technologies develop and 
new competition emerges. 

Human Capital Resources 

As of December 31, 2021, we employed approximately 3,200 employees, including part-time employees.  We also use 
temporary  employees  in  the  normal  course  of  our  business.    Approximately  48%  of  our  employees  were  covered  by 
collective bargaining agreements as of December 31, 2021.  For a more detailed discussion regarding how the collective 
bargaining agreements could affect our business, see Part I - Item 1A – Risk Factors – “Risks Relating to Our Business”. 

Compensation and Benefits 

Our employees are the cornerstone of our success.  We are committed to providing meaningful, challenging work and 
opportunities for professional growth in a positive environment. To attract and retain qualified and experienced employees, 
we offer competitive compensation and benefit packages, which we believe are competitive within the industry and the 
local markets in which we operate. Our benefit packages may include, among other items, incentive compensation based 
on the achievement of financial targets, healthcare and insurance benefits, health savings and flexible spending accounts, 
a  401(k)  savings  plan  with  an  employer  match,  paid  time  off,  and  wellness  and  employee  assistance  programs. 
Additionally, for certain eligible directors and employees, we provide long-term incentive compensation, in the form of 
restricted stock awards. In addition, we are committed to providing employees continuing education and training programs 
in order for employees to achieve career goals and professional growth. 

Diversity and Inclusion 

We embrace diversity and inclusion and seek to hire and retain high-quality employees of all backgrounds and experiences. 
Honoring our employees as individuals is key to our culture. We believe diversity of backgrounds contributes to different 
ideas, which in turn drives better results for customers. We respect differences and diversity as qualities that enhance our 
efforts as a team and believe embracing diversity and a culture of inclusion makes our company a better place to work. 
We believe in and support the principles incorporated in all anti-discrimination and equal employment laws. In 2021, we 
offered leadership Diversity, Equity and Inclusion (“DEI”) training to senior leaders across the Company and formed a 
new DEI Council which is meeting regularly in 2022 and outlining the roadmap and goals for our Company’s DEI journey.  

Safety, Health and Security 

We also strive to create and provide a safe, healthful and secure workplace that is free from discrimination or harassment. 
Our workplace policies and procedures protect against behavior that creates an offensive, hostile, or intimidating work 
environment. Safety is top priority and we have a strong, ongoing commitment to ensure employees are properly trained 
and have appropriate safety and emergency equipment. In 2020, in response to the COVID-19 pandemic, we implemented 
safety protocols and procedures to protect our employees, customers and business partners. These procedures included 
transitioning as many employees as possible to remote work-from-home arrangements, providing additional safety training 

9 

 
 
 
 
 
 
 
 
 
 
 
and  personal  protective  equipment  for  customer  and  business  partner-facing  employees,  and  complying  with  social 
distancing and other health and safety measures as required by federal, state and local governmental agencies.  

Regulatory Environment 

The  following  summary  does  not  describe  all  existing  and  proposed  legislation  and  regulations  affecting  the 
telecommunications  industry.    Regulation  can  change  rapidly  and  ongoing  proceedings  and  hearings  could  alter  the 
manner in which the telecommunications industry operates.  We cannot predict the outcome of any of these developments, 
nor their potential impact on us.  See Part I – Item 1A – “Risk Factors—Risks Related to the Regulation of Our Business”. 

Overview 

Our revenues, which include revenues from such telecommunications services as local telephone service, network access 
service and toll service are subject to broad federal and/or state regulations.  The telecommunications industry is subject 
to extensive federal, state and local regulation.  Under the Telecommunications Act of 1996 (the “Telecommunications 
Act”), federal and state regulators share responsibility for implementing and enforcing statutes and regulations designed 
to encourage competition and to preserve and advance widely available, quality telephone service at affordable prices.  

At the federal level, the FCC generally exercises jurisdiction over facilities and services of local exchange carriers, such 
as our rural telephone companies, to the extent they are used to provide, originate or terminate interstate or international 
communications.  The FCC has the authority to condition, modify, cancel, terminate or revoke our operating authority for 
failure  to  comply  with  applicable  federal  laws  or  FCC  rules,  regulations  and  policies.  Fines  or  penalties  also  may  be 
imposed for any of these violations.  

State regulatory commissions generally exercise jurisdiction over carriers’ facilities and services to the extent they are 
used to provide, originate or terminate intrastate communications.  In particular, state regulatory agencies have substantial 
oversight  over  interconnection  and  network  access  by  competitors  of  our  rural  telephone  companies.  In  addition, 
municipalities  and  other  local  government  agencies  regulate  the  public  rights-of-way  necessary  to  install  and  operate 
networks.  State regulators can sanction our rural telephone companies or revoke our certifications if we violate relevant 
laws or regulations.  

Federal Regulation 

Our  incumbent  local  exchange  companies  and  competitive  local  exchange  companies  must  comply  with  the 
Communications Act of 1934, which requires, among other things, that telecommunications carriers offer services at just 
and reasonable rates and on non-discriminatory terms and conditions.  The 1996 amendments to the Communications Act 
(contained in the Telecommunications Act discussed below) dramatically changed, and likely will continue to change, the 
landscape of the industry. 

Access Charges 

On November 18, 2011, the FCC released its comprehensive order on inter-carrier compensation (“ICC”) and universal 
service  reform.    Intrastate  network  access  charges  are  regulated  by  state  commissions.    The  FCC  order  on  ICC  and 
universal service reform required terminating state access charges to mirror terminating interstate access charges, and as 
of July 1, 2013, all terminating switched intrastate access charges mirror interstate access charges. 

The FCC has structured these prices as a combination of flat monthly charges paid by customers and both usage-sensitive 
(per-minute) charges and flat monthly charges paid by long-distance or other carriers. 

The  FCC  regulates  interstate  network  access  charges  by  imposing  price  caps  on  Regional  Bell  Operating  Companies 
(“RBOCs”) and other large incumbent telephone companies.  Some of our properties operate as RBOCs under price cap 
regulation while some operate under rate of return regulation for interstate purposes.  These price caps can be adjusted 
based on various formulas, such as inflation and productivity, and otherwise through regulatory proceedings.  Incumbent 
telephone companies, such as our incumbent local exchange companies, may elect to base network access charges on price 
caps, but are not required to do so.   

10 

 
 
 
 
   
   
 
 
 
 
 
 
 
We believe that price cap regulation gives us greater pricing flexibility for interstate services, especially in the increasingly 
competitive special access market.  It also provides us with the potential to increase our net earnings by becoming more 
productive and introducing new services.  As we have acquired new properties, we have converted them to federal price 
cap regulation. 

In  recent  years,  carriers  have  become  more  aggressive  in  disputing  the  FCC’s  interstate  access  charge  rates  and  the 
application of access charges to their telecommunications traffic. We believe these disputes have increased, in part, because 
advances in technology have made it more difficult to determine the identity and jurisdiction of traffic, giving carriers an 
increased opportunity to challenge access costs for their traffic.  We cannot predict what other actions other long-distance 
carriers may take before the FCC or with their local exchange carriers, including our incumbent local exchange companies, 
to challenge the applicability of access charges.  Due to the increasing deployment of VoIP services and other technological 
changes, we believe these types of disputes and claims are likely to continue to increase. 

Unbundled Network Element Rules 

In 2019, the FCC issued two orders on Unbundled Network Element (“UNE”) forbearance.  The first order addressed 
wholesale discounts on resold services and Voice Grade analog UNE loops and the second order (“Transport Order”), 
addressed UNE transport between competitive wire centers.  Both orders provide a three-year transition period. 

The Transport Order addresses two separate but related topics.  One is the relief from transport UNEs and the other is to 
respond to a remand on its Business Data Services (“BDS”) order.  BDS was previously known as Special Access and like 
services.   The FCC broadly deregulated BDS services in 2017.  This decision was appealed and the Court upheld the order 
but vacated the BDS transport relief because the Court decided that the FCC had not provided sufficient notice intended 
to deregulate all BDS transport services.  The Court was convinced not to act on the vacated rules since the ILECs could 
not easily restore the regulated services.  The FCC addressed this issue in the same order used to provide forbearance relief 
on UNE transport. 

In 2020, Consolidated renegotiated its Wholesale Performance Plans (“WPP”) in Maine, New Hampshire and Vermont to 
comply with the FCC’s UNE forbearance order issued in 2019. 

Promotion of Universal Service 

In general, telecommunications service in rural areas is costlier to provide than service in urban areas.  The lower customer 
density means that switching and other facilities serve fewer customers and loops are typically longer, requiring greater 
expenditures per customer to build and maintain.  By supporting the high cost of operations in rural markets, Universal 
Service  Fund  (“USF”)  subsidies  promote  widely  available,  quality  telephone  service  at  affordable  prices  in  rural 
areas.  Revenues from federal and certain states’ USFs totaled $69.7 million, $72.0 million and $72.4 million in 2021, 
2020 and 2019, respectively.   

FCC Access Charge and Universal Service Reform Order 

In November 2011, the FCC released a comprehensive order on access charge and universal service reform (the “Order”).  
The access charge portion of the Order systematically reduces minute-of-use-based interstate access, intrastate access and 
reciprocal compensation rates over a six to nine-year period to an end state of bill-and-keep, in which each carrier recovers 
the  costs  of  its  network  through  charges  to  its  own  subscribers,  rather  than  through  ICC.    The  reductions  apply  to 
terminating access rates and usage, with originating access to be addressed by the FCC in a later proceeding.  To help with 
the transition to bill-and-keep, the FCC created two mechanisms.  The first is an Access Recovery Mechanism (“ARM”) 
which is funded from the Connect America Fund (“CAF”), and the second is an Access Recovery Charge (“ARC”) which 
is recovered from end users.  The universal service portion of the Order redirects support from voice services to broadband 
services, and is now called the CAF.   

The Order requires rate of return study areas associated with holding companies to be treated as price cap carriers for 
universal service funding.  For ICC purposes, these rate of return carriers fall under the rate of return ICC transition plan.  
Price cap study areas fall under the price cap rules for both universal service reform and ICC reform. 

11 

 
 
 
 
 
 
 
 
 
 
 
In December 2014, the FCC released a report and order that addressed, among other things, the transition to CAF Phase 
II funding for price cap carriers and the acceptance criteria for CAF Phase II funding.  Companies are required to commit 
to a statewide build out requirement of 10 Mbps downstream and 1 Mbps upstream in funded locations.  

Our annual support through the FCC’s CAF Phase II funding was $48.1 million through 2021 as described below.  The 
specific  obligations  associated  with  CAF  Phase  II  funding  included  the  obligation  to  serve  approximately  124,500 
locations by December 31, 2020 (with interim milestones of 40%, 60% and 80% completion by December 2017, 2018 and 
2019, respectively); to provide broadband service with speeds of 10 Mbps downstream and 1 Mbps upstream; to achieve 
latency of less than 100 milliseconds; to provide data of at least 100 gigabytes per month; and to offer pricing reasonably 
comparable to pricing in urban areas.  The Company met the buildout milestones and performance metrics requirements 
for 2017 through 2020 for all states where it received funding.  

We accepted CAF Phase II support in all of our operating states except Colorado and Kansas where we declined the offered 
CAF Phase II support.  We continued to receive annual frozen CAF Phase I support of $1.0 million in Colorado and Kansas 
until April 2019, when the FCC CAF Phase II auction assigned support to another provider. 

In April 2019, the FCC announced plans for the Rural Digital Opportunity Fund (“RDOF”), the next phase of the CAF 
program. The RDOF is a $20.4 billion fund to bring speeds of 25 Mbps downstream and 3 Mbps upstream to unserved 
and  underserved  areas  of  America.    The  FCC  issued  a  Notice  of  Proposed  Rulemaking  at  their  August  2019  Open 
Commission  Meeting.    The  order  prioritizes  terrestrial  broadband  as  a  bridge  to  rural  5G  networks  by  providing  a 
significant weight advantage to traditional broadband providers.  Funding will occur in two phases with the first phase 
auctioning $16.0 billion and the second phase auctioning $4.4 billion, each to be distributed over 10 years.  The minimum 
speed required to receive funding is 25 Mbps downstream and 3 Mbps upstream. CAF Phase II funding was extended 
through December 31, 2021 for price cap holding companies.  The FCC issued the final census block groups with locations 
and reserve price. We filed the RDOF short form application on July 14, 2020 and were listed as a qualified bidder by the 
FCC on October 13, 2020 and participated in the auction.  The auction began on October 29, 2020 and ended on November 
24,  2020.  Consolidated  won  246  census  block  groups  serving  in  seven  states.  The  bids  we  won  are  at  the  1  Gbps 
downstream and 500 Mbps upstream speed tier to approximately 27,000 locations at a funding level of $5.9 million, which 
will result in a reduction of approximately $42.2 million in annual support beginning January 1, 2022 through December 
31, 2031. Consolidated filed its long form application with supporting documents on January 29, 2021 and received final 
FCC approval on December 14, 2021. 

State Regulation 

We are subject to regulation by state governments in various states in which we operate.  State regulatory commissions 
generally exercise jurisdiction over intrastate matters and other requirements.   In recent years, most states have reduced 
their regulation of ILECs, including our ILEC operations. Nonetheless, state regulatory commissions generally continue 
to  (i)  set  the  rates  that  telecommunication  companies  charge  each  other  for  exchanging  traffic,  (ii)  administer  support 
programs designed to subsidize the provision of services to high-cost rural areas, (iii) regulate the purchase and sale of 
ILECs, (iv) require ILECs to provide service under publicly-filed tariffs setting forth the terms, conditions and prices of 
regulated services, (v) limit ILECs' ability to borrow and pledge their assets, (vi) regulate transactions between ILECs and 
their affiliates and (vii) impose various other service standards. In most states, switched and BDS and interconnection 
services are subject to price regulation, although the extent of regulation varies by type of service and geographic region. 

We operate in states where traditional cost recovery mechanisms, including state USF, are under evaluation or have been 
modified.  As the states continue to assess their laws and implement various regulations changes, there can be no assurance 
that these mechanisms will continue to provide us with the same level of cost recovery we historically received. 

Local Government Authorizations 

In the various states we operate in, we operate under a structure in which each municipality or other regulatory agencies 
may impose various fees, such as for the privilege of originating and terminating messages and placing facilities within 
the municipality, for obtaining permits for street opening and construction, and/or for operating franchises to install and 
expand fiber optic facilities.   

12 

 
 
 
 
 
 
 
 
 
Regulation of Broadband and Internet Services 

Video Services 

Our cable television subsidiaries each require a state or local franchise or other authorization in order to provide cable 
service to customers.  Each of these subsidiaries is subject to regulation under a framework that exists in Title VI of the 
Communications Act. 

Under this framework, the responsibilities and obligations of franchising bodies and cable operators have been carefully 
defined.  The law addresses such issues as the use of local streets and rights-of-way; the carriage of public, educational 
and governmental channels; the provision of channel space for leased commercial access; the amount and payment of 
franchise fees; consumer protection and similar issues.  In addition, Federal laws place limits on the common ownership 
of cable systems and competing multichannel video distribution systems, and on the common ownership of cable systems 
and local telephone systems in the same geographic area.  Many provisions of the federal law have been implemented 
through  FCC  regulations.    The  FCC  has  expanded  its  oversight  and  regulation  of  the  cable  television-related  matters 
recently.  In some cases, it has acted to assure that new competitors in the cable television business are able to gain access 
to potential customers and can also obtain licenses to carry certain types of video programming. 

Internet Services 

The provision of Internet access services is not significantly regulated by either the FCC or the state commissions.  The 
Federal  Trade  Commission  (“FTC”)  has  authority  to  regulate  Internet  Service  Providers  with  respect  to  privacy  and 
competitive practices.  In 2017, the FCC adopted an order eliminating its previous classification of Internet service as a 
telecommunications service regulated under Title II of the Telecommunications Act of 1996.  This effectively limits the 
FCC’s authority over Internet Service Providers.  The FCC retained rules requiring Internet Service Providers to disclose 
practices associated with blocking, throttling and paid prioritization of Internet traffic.  The FCC order has been challenged 
in court and the outcome of the challenge cannot be determined at this time.   

The outcome of pending matters before the FCC and the FTC and any potential congressional action cannot be determined 
at this time but could lead to increased costs for the Company in connection with our provision of Internet services, and 
could affect our ability to compete in the markets we serve. 

Coronavirus Aid, Relief, and Economic Security Act Funding 

States are reviewing opportunities to use federal Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) 
funding to assist in the deployment of broadband to unserved and underserved areas within their respective states.  In 2020, 
New Hampshire allocated $50.0 million of CARES Act funding to fund broadband expansion to unserved and underserved 
locations  throughout  the  state.  Consolidated  was  granted  up  to  $3.5  million  to  build  high-speed  Internet  networks  for 
homes and businesses in New Hampshire for the towns of Danbury, Springfield and Mason.  The state funded 10% upfront 
with the remainder received upon completion of projects in December 2020.   

American Rescue Plan Act Funding 

President Biden signed the American Rescue Plan Act of 2021 (“ARPA”) on March 11, 2021.  States have been allocated 
federal  funds  to  be  utilized  for  capital  infrastructure,  including  broadband  deployment,  and  are  in  various  stages  of 
implementation.  We are working with the states and municipalities, in which we operate, to participate in this broadband 
grant program. 

COVID-19 

On March 13, 2020, the FCC issued a pledge to Keep America Connected through May 13, 2020, which was later extended 
to June 30, 2020.  The pledge asked all communications providers to not terminate service to any residential or small 
business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic; 
to waive any late fees that any residential or small business customers incur because of their economic circumstances 
related to the coronavirus pandemic; and to open their Wi-Fi hotspots to any American who needs them. 

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Consolidated signed on to the pledge through June 30, 2020.  Several states took the FCC pledge a step further by not 
allowing any carrier to disconnect service within their state during the Governors’ declared state of emergency, which 
Consolidated also supported.  Most state moratoriums on disconnections have expired; however, certain states such as 
Washington and New York were extended to July 31, 2021 and December 31, 2021, respectively. 

In February 2021, the FCC created the Emergency Broadband Benefit Program (“EBB”), a temporary program to help 
low income households stay connected during the COVID-19 pandemic by providing broadband service discounts for 
eligible households.  Consolidated is a participant in this program.  The EBB ended on December 31, 2021.  EBB recipients 
fully enrolled as of December 31, 2021 automatically continued to receive their current monthly benefit until March 1, 
2022 when the Affordable Connectivity Program took its place. 

Affordable Connectivity Program  

The Affordable Connectivity Program (“ACP”) is a permanent broadband affordability program set up to replace the EBB.  
The ACP program helps ensure that households can afford the broadband they need for work, school, healthcare and more.  
The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per 
month for households on qualifying Tribal lands.  Eligible households can also receive a one-time discount of up to $100 
to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less 
than $50 toward the purchase price.  The ACP is limited to one monthly service discount and one device discount per 
household.  The program begins funding March 1, 2022.  Consolidated will be participating in this program. 

Infrastructure Investment and Jobs Act  

The Infrastructure Investment and Jobs Act (“Infrastructure Act”) passed on March 31, 2021 included $65.0 billion toward 
broadband.  The broadband internet portion of the Infrastructure Act is aimed at increasing internet coverage for more 
universal access, including for rural, low-income, and tribal communities.  65% of this funding is set aside specifically for 
underserved  communities.    Additionally,  this  measure  is  designed  to  help  make  internet  access  more  affordable  and 
increase digital literacy. 

The  Infrastructure  Act  set  aside  $42.5  billion  for  Broadband  Equity,  Access  and  Deployment  grants.    The  National 
Telecommunications  and  Information  Administration administers  the  grant  program  and  is  in  the  process  of  soliciting 
comments before issuing final rules. 

Available Information 

Our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments to 
reports filed or furnished pursuant to Sections 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended, are 
available free of charge on our website at www.consolidated.com, as soon as reasonably practicable after we electronically 
file such material with, or furnish it to, the SEC.  Our website also contains copies of our Corporate Governance Principles, 
Code of Business Conduct and Ethics and charter of each committee of our Board of Directors.  The information found on 
our website is not part of this report or any other report we file with or furnish to the SEC.  The public may read and copy 
reports, proxy and information statements and other information we file with the SEC at the SEC’s website at www.sec.gov. 

Item 1A.  Risk Factors. 

Our  operations  and  financial  results  are  subject  to  various  risks  and  uncertainties,  including  but  not  limited  to  those 
described below, that could adversely affect our business, financial condition, results of operations, cash flows and the 
trading price of our common stock. 

Risks Relating to Our Business 

We expect to continue to face significant competition in all parts of our business and the level of competition could 
intensify among our customer channels.  The telecommunications industry is highly competitive.  We face actual and 
potential  competition  from  many  existing  and  emerging  companies,  including  other  incumbent  and  competitive  local 
telephone  companies,  long-distance  carriers  and  resellers,  wireless  companies,  Internet  service  providers,  satellite 
companies and cable television companies, and, in some cases, new forms of providers who are able to offer competitive 

14 

 
 
 
 
 
 
 
 
 
 
 
 
services  through  software  applications  requiring  a  comparatively  small  initial  investment.  Due  to  consolidations  and 
strategic alliances within the industry, we cannot predict the number of competitors we will face at any given time. 

The wireless business has expanded significantly and has caused many subscribers with traditional telephone and land-
based Internet access services to give up those services and rely exclusively on wireless service.  In addition, consumers’ 
options for viewing television shows have expanded as content becomes increasingly available through alternative sources.  
Some providers, including television and cable television content owners, have initiated Over-The-Top (“OTT”) services 
that deliver video content to televisions, computers and other devices over the Internet.  OTT services can include episodes 
of highly-rated television series in their current broadcast seasons.  They can also include original content and broadcast 
or sports content similar to those that we carry, but that is distinct and exclusively available through the alternative source.  
Consumers can pursue each of these options without foregoing any of the other options.  We may not be able to successfully 
anticipate and respond to many of the various competitive factors affecting the industry, including regulatory changes that 
may affect our competitors and us differently, new technologies, services and applications that may be introduced, changes 
in consumer preferences, demographic trends, and discount or bundled pricing strategies by competitors.  

The  incumbent  telephone  carriers  in  the  markets  we  serve  enjoy  certain business  advantages,  including  size,  financial 
resources, favorable regulatory position, a more diverse product mix, brand recognition and connection to virtually all of 
our customers and potential customers. The largest cable operators also enjoy certain business advantages, including size, 
financial resources, ownership of or superior access to desirable programming and other content, a more diverse product 
mix,  brand  recognition  and  first-in-field  advantages  with  a  customer  base  that  generates  positive  cash  flow  for  its 
operations.  Our competitors continue to add features, increase data speeds and adopt aggressive pricing and packaging 
for services comparable to the services we offer.  Their success in selling services that are competitive with ours among 
our various customer channels could lead to revenue erosion in our business.  We face intense competition in our markets 
for long-distance, Internet access, video service and other ancillary services that are important to our business and to our 
growth strategy.  If we do not compete effectively we could lose customers, revenue and market share. 

We must adapt to rapid technological changes.  If we are unable to take advantage of technological developments, or 
if we adopt and implement them at a slower rate than our competitors, we may experience a decline in the demand for 
our  services.    Our  industry  operates  in  a  technologically  complex  environment.    New  technologies  are  continually 
developed and existing products and services undergo constant improvement.  Emerging technologies offer consumers a 
variety of choices for their communication and broadband needs.  To remain competitive, we will need to adapt to future 
changes in technology to enhance our existing offerings and to introduce new or improved offerings that anticipate and 
respond to the varied and continually changing demands of our various customer channels.  Our business and results of 
operations could be adversely affected if we are unable to match the benefits offered by competing technologies on a 
timely basis and at an acceptable cost, or if we fail to employ technologies desired by our customers before our competitors 
do so. 

New technologies, particularly alternative methods for the distribution, access and viewing of content, have been, and will 
likely continue to be, developed that will further increase the number of competitors that we face and drive changes in 
consumer behavior.  Consumers seek more control over when, where and how they consume content and are increasingly 
interested in communication services outside of the home and in newer services in wireless Internet technology and devices 
such as tablets, smartphones and mobile wireless routers that connect to such devices. These new technologies, distribution 
platforms and consumer behaviors may have a negative impact on our business. 

In addition, evolving technologies can reduce the costs of entry for others, resulting in greater competition and significant 
new advantages for competitors. Technological developments could require us to make significant new capital investments 
in order to remain competitive with other service providers.  If we do not replace or upgrade our network and its technology 
on a timely basis, we may not be able to compete effectively and could lose customers.  We may also be placed at a cost 
disadvantage in offering our services. Technology changes are also allowing individuals to bypass telephone companies 
and  cable  operators  entirely  to  make  and  receive  calls,  and  to  provide  for  the  distribution  and  viewing  of  video 
programming without the need to subscribe to traditional voice and video products and services.  Increasingly, this can be 
done over wireless facilities and other emerging mobile technologies in addition to traditional wired networks.  Wireless 
companies are aggressively developing networks using next-generation data technologies, which are capable of delivering 
high-speed Internet service via wireless technology to a large geographic footprint.  As these technologies continue to 
expand  in  availability  and  reliability,  they  could  become  an  effective  alternative  to  our  high-speed  Internet  services.  
Although we use fiber optics in parts of our networks, including in some residential areas, we continue to rely on coaxial 
cable and copper transport media to serve customers in many areas.  The facilities we use to offer our video services, 

15 

 
 
 
 
 
including the interfaces with customers, are undergoing a rapid evolution, and depend in part on the products, expertise 
and capabilities of third-parties.  If we cannot develop new services and products to keep pace with technological advances, 
or if such services and products are not widely embraced by our customers, our results of operations could be adversely 
impacted. 

Shifts  in  our  product  mix  may  result  in  a  decline  in  operating  profitability.    Margins  vary  among  our  products  and 
services.    Our  profitability  may  be  impacted  by  technological  changes,  customer  demands,  regulatory  changes,  the 
competitive nature of our business and changes in the product mix of our sales.  These shifts may also result in our long-
lived assets becoming impaired or our inventory becoming obsolete.  We review long-lived assets for potential impairment 
if certain events or changes in circumstances indicate that impairment may be present.  We currently manage potential 
inventory  obsolescence  through  reserves,  but  future  technology  changes  may  cause  inventory  obsolescence  to  exceed 
current reserves. 

Public health threats, such as the recent outbreak of COVID-19, could have a material adverse effect on our business, 
results of operations, cash flows and stock price.  We may face risks associated with public health threats or outbreaks of 
epidemic,  pandemic  or  communicable  diseases,  such  as  the  outbreak  of  the  coronavirus  (“COVID-19”)  and  its 
variants.  The COVID-19 pandemic has in the short-term and may in the long-term adversely impact the global economy, 
financial markets and supply chains and has resulted in increased unemployment levels.  The outbreak has resulted in 
federal,  state  and  local  governments  implementing  mitigation  measures,  including  shelter-in-place  orders,  travel 
restrictions,  limitations  on  business,  school  closures,  vaccination  and  testing  requirements  and  other  measures. 
Governments have enacted fiscal and monetary stimulus measures to counteract the impacts of COVID-19. 

As  a  critical  infrastructure  provider,  we  have  continued  to  operate  our  business  and  provide  services  to  our 
customers.  Although we are considered an essential business, the outbreak of COVID-19 and any preventive or protective 
actions implemented by governmental authorities may have a material adverse effect on our operations, customers and 
suppliers and could do so for an indefinite period of time.  Adverse economic and market conditions as a result of COVID-
19 could also adversely affect the demand for our products and services and may also impact the ability of our customers 
to satisfy their obligations to us. In addition, concerns regarding the economic impact of COVID-19 have caused volatility 
in financial and other capital markets which has and may continue to adversely affect the market price of our common 
stock and our ability to access capital markets.  In response to the COVID-19 pandemic, we have transitioned a substantial 
number of our employees to telecommuting and remote work arrangements, which may increase the risk of a security 
breach or cybersecurity attack on our information technology systems that could impact our business. 

We cannot reasonably estimate at this time the resulting future financial impact of COVID-19 on our business, but the 
prolonged  effect  of  it  could  have  a  material  adverse  effect  to  our  results  of  operations,  financial  condition  and 
liquidity.  The extent to which the COVID-19 pandemic may adversely impact our business, results of operations, financial 
condition and liquidity will depend on future developments, which are highly uncertain and unpredictable, including the 
severity and duration of the outbreak, current and new variants of COVID-19, the availability and distribution of effective 
treatments and vaccines, the effectiveness of actions taken to contain or mitigate its effects and any resulting economic 
downturn, recession or depression in the markets we serve. 

We receive cash distributions from our wireless partnership interests.  The amount and continued receipt of such future 
distributions is not guaranteed.  We own five wireless partnership interests consisting of 2.34% of GTE Mobilnet of 
South  Texas  Limited  Partnership,  which  provides  cellular  service  in  the  Houston,  Galveston  and  Beaumont,  Texas 
metropolitan areas; 3.60% of Pittsburgh SMSA Limited Partnership, which provides cellular service in and around the 
Pittsburgh metropolitan area; 20.51% of GTE Mobilnet of Texas RSA #17 Limited Partnership (“RSA #17”); 16.67% of 
Pennsylvania RSA 6(I) Limited Partnership (“RSA 6(I)”) and 23.67% of Pennsylvania RSA 6(II) Limited Partnership 
(“RSA 6(II)”).  RSA #17 provides cellular service to a limited rural area in Texas.  RSA 6(I) and RSA 6(II) provide cellular 
service in and around our Pennsylvania service territory. 

In 2021, 2020 and 2019, we received cash distributions from these partnerships of $43.0 million, $41.5 million and $35.8 
million, respectively.  The cash distributions we receive from these partnerships are based on our percentage of ownership, 
the partnerships’ operating results, cash availability and financing needs as determined by the General Partner at the date 
of  the  distribution.    We  cannot  control  the  timing,  amount  or  certainty  of  any  future  cash  distributions  from  these 
partnerships.  If cash distributions from these partnerships are reduced or eliminated, our results of operations could be 
adversely affected, and as a result, our ability to fulfill our long-term obligations may be restricted.   

16 

 
 
 
 
 
 
 
We  receive  support  from  various  funds  established  under  federal  and  state  laws,  and  the  continued  receipt  of  that 
support is not assured.  A significant portion of our revenues come from network access and subsidies.  An order adopted 
by the FCC in 2011 (the “Order”) significantly impacted the amount of support revenue we receive from the Universal 
Service Fund (“USF”), Connect America Fund (“CAF”) and intercarrier compensation (“ICC”).  The Order reformed core 
parts of the USF, broadly recast the existing ICC scheme, established the CAF to replace support revenues provided by 
the USF and redirected support from voice services to broadband services.  In 2012, CAF funding was implemented, which 
froze USF support to price cap carriers until the FCC implemented a broadband cost model to shift support from voice 
services to broadband services.  In 2020, the FCC adopted an order establishing the Rural Digital Opportunity Fund, the 
next phase of the CAF program, which will result in a reduction of approximately $42.2 million in the annual support we 
receive beginning January 1, 2022.  See Part I – Item 1 – “Regulatory Environment” above for statistics of current CAF 
funding levels. 

We  receive  subsidy  payments  from  various  federal  and  state  universal  service  support  programs,  including  high-cost 
support, Lifeline and E-Rate programs for schools and libraries.  The total cost of the various federal universal service 
programs has increased significantly in recent years, putting pressure on regulators to reform the programs and to limit 
both eligibility and support.  We cannot predict future changes that may impact the subsidies we receive.  However, a 
reduction in subsidies support may directly affect our profitability and cash flows. 

A disruption in our networks and infrastructure could cause service delays or interruptions, which could cause us to 
lose customers and incur additional expenses.  Our customers depend on reliable service over our network.  The primary 
risks to our network infrastructure include physical damage to lines, security breaches, capacity limitations, power surges 
or outages, software defects and disruptions beyond our control, such as natural disasters and acts of terrorism.  From time 
to time in the ordinary course of business, we experience short disruptions in our service due to factors such as physical 
damage, inclement weather and service failures of our third-party service providers.  We could experience more significant 
disruptions in the future.  Disruptions may cause service interruptions or reduced capacity for customers, either of which 
could cause us to lose customers and incur unexpected expenses. 

A  cyber-attack  may  lead  to  unauthorized  access  to  confidential  customer,  personnel  and  business  information  that 
could  adversely  affect  our  business.    Attempts  by  others  to  gain  unauthorized  access  to  organizations'  information 
technology systems are becoming more frequent and sophisticated, and are sometimes successful. These attempts may 
include covertly introducing malware to companies' computers and networks, impersonating authorized users or "hacking" 
into systems.  We seek to prevent, detect and investigate all security incidents that do occur, however we may be unable 
to prevent or detect a significant attack in the future.  Significant information technology security failures could result in 
the theft, loss, damage, unauthorized use or publication of our confidential business information, which could harm our 
competitive position, subject us to additional regulatory scrutiny, expose us to litigation or otherwise adversely affect our 
business.  If a security breach results in misuse of our customers' confidential information, we may incur liability as a 
result. 

Our operations require substantial capital expenditures and our business, financial condition, results of operations and 
liquidity may be impacted if funds for capital expenditures are not available when needed.  We require significant capital 
expenditures to maintain, upgrade and enhance our network facilities and operations.  While we have historically been 
able to fund capital expenditures from cash generated from operations and borrowings under our revolving credit facility, 
the  other  risk  factors  described  in  this  section  could  materially  reduce  cash  available  from  operations  or  significantly 
increase  our  capital  expenditure  requirements,  which  may  result  in  our  inability  to  fund  the  necessary  level  of  capital 
expenditures to maintain, upgrade or enhance our network.  This could adversely affect our business, financial condition, 
results of operations and liquidity. 

If we cannot obtain and maintain necessary rights-of-way for our network, our operations may be interrupted and we 
could be faced with increased costs.  We are dependent on easements, franchises and licenses from various private parties, 
such as established telephone companies and other utilities, railroads, long-distance companies, state highway authorities, 
local governments and transit authorities for access to aerial pole space, underground conduits and other rights-of-way in 
order to construct and operate our networks.  Some agreements relating to rights-of-way may be short-term or revocable 
at  will,  and  we  cannot  be  certain  that  we  will  continue  to  have  access  to  existing  rights-of-way  after  the  governing 
agreements terminate or expire.  If any of our right-of-way agreements were terminated or could not be renewed, we may 
be forced to remove, relocate or abandon our network facilities in the affected areas, which could interrupt our operations, 
force us to find alternative rights-of-way and incur unexpected capital expenditures. 

17 

 
 
 
 
 
 
We  may  be  unable  to  obtain  necessary  hardware,  software  and  operational  support  from  third-party  vendors.    We 
depend  on  third-party  vendors  to  supply  us  with  a  significant  amount  of  hardware,  software  and  operational  support 
necessary to provide certain of our services, to maintain, upgrade and enhance our network facilities and operations, and 
to  support our  information  and  billing  systems.  Some  of our  third-party  vendors  are  our primary  source  of  supply for 
certain products and services for which there are few substitutes. The global supply chains have been and may continue to 
be impacted by the COVID-19 pandemic, which has caused a delay in the development, manufacturing and shipping of 
products and in some cases an increase in product costs. If any of these vendors should experience financial difficulties, 
experience supply chain issues, have demand that exceeds their capacity or can no longer meet our specifications or provide 
products or services we need or at reasonable prices, our ability to provide some services may be hindered, in which case 
our business, financial condition and results of operations may be adversely affected. 

Video content costs are substantial and continue to increase.  We expect video content costs to continue to be one of our 
largest  operating  costs  associated  with  providing  video  service.  Video  programming  content  includes  network 
programming designed to be shown in linear channels, as well as the programming of local over-the-air television stations 
that we retransmit.  The cable industry has experienced continued increases in the cost of programming, especially the cost 
of sports programming and local broadcast station retransmission content. Programming costs are generally assessed on a 
per-subscriber basis, and therefore, are directly related to the number of subscribers to which the programming is provided.  
Our  relatively  small  subscriber  base  limits  our  ability  to  negotiate  lower  per-subscriber  programming  costs.  Larger 
providers can often qualify for discounts based on the number of their subscribers.  This cost difference can cause us to 
experience reduced operating margins, while our competitors with a larger subscriber base may not experience similar 
margin compression.  In addition, escalators in existing content agreements can result in cost increases that exceed general 
inflation.  While we expect video content costs to continue to increase, we may not be able to pass such cost increases on 
to our customers, especially as an increasing amount of programming content becomes available via the Internet at little 
or no cost.  Also, some competitors or their affiliates own programming in their own right and we may not be able to 
secure  license  rights  to  that  programming.    As  our  programming  contracts  with  content  providers  expire,  there  is  no 
assurance that they will be renewed on acceptable terms or that they will be renewed at all, in which case we may not be 
able to provide such programming as part of our video services packages and our business and results of operations may 
be adversely affected. 

We have employees who are covered by collective bargaining agreements.  If we are unable to enter into new agreements 
or renew existing agreements timely, we could experience work stoppages or other labor actions that could materially 
disrupt  our  business  of  providing  services  to  our  customers.    As  of  December  31,  2021,  approximately  48%  of  our 
employees were covered by collective bargaining agreements.  These employees are hourly workers throughout our service 
territories and are represented by various unions and locals.  Our existing collective bargaining agreements expire between 
2022 through 2025, of which contracts covering 41% of our employees will expire in 2022. 

We cannot predict the outcome of the negotiations related to the collective bargaining agreements covering our employees.  
If  we  are  unable  to  reach  new  agreements  or  renew  existing  agreements,  employees  subject  to  collective  bargaining 
agreements may engage in strikes, work stoppages or slowdowns, or other labor actions, which could materially disrupt 
our ability to provide services to our customers.  New labor agreements, or the renewal of existing agreements, may impose 
significant new costs on us, which could adversely affect our financial condition and result of operations.  While we believe 
our relations with the unions representing these employees are good, any protracted labor disputes or labor disruptions by 
our employees could negatively impact our business. 

Our ability to attract and/or retain certain key management and other personnel in the future could have an adverse 
effect on our business.  We rely on the talents and efforts of key management personnel, many of whom have been with 
our  company  or  in  our  industry  for  decades.    While  we  maintain  long-term  and  emergency  transition  plans  for  key 
management personnel and believe we could either identify internal candidates or attract outside candidates to fill any 
vacancy created by the loss of any key management personnel, the loss of one or more of our key management personnel 
could have a negative impact on our business. 

Acquisitions present many risks and we may be unable to realize the anticipated benefits of acquisitions.  From time to 
time, we make acquisitions and investments or enter into other strategic transactions.  In connection with these types of 
transactions,  we  may  incur  unanticipated  expenses;  fail  to  realize  anticipated  benefits;  have  difficulty  integrating  the 
acquired  businesses;  disrupt  relationships  with  current  and  new  employees,  customers  and  vendors;  incur  significant 
indebtedness or have to delay or not proceed with announced transactions.  The occurrence of any of the foregoing events 
could have a material adverse effect on our business, financial condition, results of operations and cash flows. 

18 

 
 
 
 
 
We may face significant challenges in combining the operations of an acquired business with ours in a timely and efficient 
manner.  The failure to successfully integrate an acquired business and to successfully manage the challenges presented 
by the integration process may result in our inability to achieve anticipated benefits of the acquisition, including operational 
and  financial  synergies.    Even  if  we  are  successful  in  integrating  acquired  businesses,  we  cannot  guarantee  that  the 
integration will result in the complete realization of anticipated financial synergies or that they will be realized within the 
expected time frames. 

Risks Relating to Current Economic Conditions 

Unfavorable  changes  in  financial  markets  could  adversely  affect  pension  plan  investments  resulting  in  material 
funding requirements to meet our pension obligations.  We expect that we will continue to make future cash contributions 
to our pension plans, the amount and timing of which will depend on various factors including funding regulations, future 
investment performance, changes in future discount rates and mortality tables and changes in participant demographics.  
Unfavorable fluctuations or adverse changes in any of these factors, most of which are outside our control, could impact 
the funded status of the plans and increase future funding requirements.  Returns generated on plan assets have historically 
funded a large portion of the benefits paid under these plans.  If the financial markets experience a downturn and returns 
fall below the estimated long-term rate of return, our future funding requirements could increase significantly, which could 
adversely affect our cash flows from operations. 

Weak economic conditions may have a negative impact on our business, results of operations and financial condition.  
Downturns  in  the  economic  conditions  in  the  markets  and  industries  we  serve  could  adversely  affect  demand  for  our 
products and services and have a negative impact on our results of operations.  Economic weakness or uncertainty may 
make  it  difficult  for  us  to  obtain  new  customers  and  may  cause  our  existing  customers  to  reduce  or  discontinue  their 
services to which they subscribe.  This risk may be worsened by the expanded availability of free or lower cost services, 
such  as  streaming  or  OTT  services  or  substitute  services,  such  as  wireless  phones  and  public  Wi-Fi  networks.    Weak 
economic conditions may also impact the ability of third parties to satisfy their obligations to us. 

Risks Relating to Our Common and Preferred Stock 

The price of our common stock may be volatile and may fluctuate substantially, which could negatively affect holders 
of our common stock.  The market price of our common stock may fluctuate widely as a result of various factors including, 
but not limited to, period-to-period fluctuations in our operating results, the volume of sales of our common stock, the 
limited  number  of  holders  of  our  common  stock  and  the  resulting  limited  liquidity  in  our  common  stock,  dilution, 
developments in the communications industry, the failure of securities analysts to cover our common stock, changes in 
financial  estimates  by  securities  analysts,  short  interests  in  our  common  stock,  competitive  factors,  regulatory 
developments, labor disruptions, general market conditions and market conditions affecting the stock of communications 
companies. Communications companies have, in the past, experienced extreme volatility in the trading prices and volumes 
of their securities, which has often been unrelated to operating performance.  High levels of market volatility may have a 
significant adverse effect on the market price of our common stock.  In addition, in the past, securities class action litigation 
has often been instituted against companies following periods of volatility in their stock price.  This type of litigation could 
result in substantial costs and divert management's attention and resources, which could have a material adverse impact 
on our business, financial condition, results of operations, liquidity and/or the market price of our common stock. 

Our organizational documents could limit or delay another party’s ability to acquire us and, therefore, could deprive 
our investors of a possible takeover premium for their shares.  A number of provisions in our amended and restated 
certificate of incorporation and bylaws could make it difficult for another company to acquire us.  Among other things, 
these provisions: 

•  Provide that directors may only be removed for cause and then only upon the affirmative vote of holders of 

two-thirds or more of the voting power of our outstanding common stock; 

•  Require the affirmative vote of holders of two-thirds or more of the voting power of our outstanding common 
stock  to  amend,  alter,  change  or  repeal  specified  provisions  of  our  amended  and  restated  certificate  of 
incorporation and bylaws; 

19 

 
 
 
 
 
 
 
 
 
 
•  Require stockholders to provide us with advance notice if they wish to nominate any candidates for election 
to our Board of Directors or if they intend to propose any matters for consideration at an annual stockholders 
meeting; and 

•  Authorize the issuance of so-called “blank check” preferred stock without stockholder approval upon such 

terms as the Board of Directors may determine. 

We also are subject to laws that may have a similar effect.  For example, federal and certain state telecommunications laws 
and  regulations  generally  prohibit  a  direct  or  indirect  transfer  of  control  over  our  business  without  prior  regulatory 
approval.  Similarly, Section 203 of the Delaware General Corporation Law restricts our ability to engage in a business 
combination with an “interested stockholder”.  These laws and regulations make it difficult for another company to acquire 
us, and therefore, could limit the price that investors might be willing to pay in the future for shares of our common stock.  
In addition, the rights of our common stockholders are subject to, and may be adversely affected by, the rights of holders 
of any class or series of preferred stock that we may issue in the future. 

The rights of our Series A Preferred Stock could negatively impact our cash flows.  The terms of our Series A Preferred 
Stock provide rights to holders that could negatively impact us.  Holders of our Series A Preferred Stock are entitled to 
receive cumulative dividends on the liquidation preference at a rate of 9% per annum payable semi-annually, until October 
2, 2025 at our election, either in cash or in-kind through an accrual of unpaid dividends, which are automatically added to 
the liquidation preference; and after October 2, 2025, solely in cash.  

In addition, upon a liquidation event, holders of the Series A Preferred Stock will have the right to require the Company 
to  repurchase  all  or  any  part  of  the  outstanding  Series  A  Preferred  Stock  for  cash  at  a  price  equal  to  the  liquidation 
preference plus any accrued and unpaid dividends.  The existence of senior securities such as the Series A Preferred Stock 
could have an adverse effect on the value of our common stock. 

The Series A Preferred Stock ranks senior to our common stock with respect to dividend distribution payments upon 
liquidation.  The rights of holders of our Series A Preferred Stock rank senior to the rights of holders of our common 
stock.  Before dividends, if any, can be paid to holders of our common stock, any dividends, including accrued and unpaid 
dividends, must first be paid to holders of our Series A Preferred Stock.  In addition, upon a liquidation event, holders of 
Series A Preferred Stock are entitled to receive full payment for their shares before any payment can be made to holders 
of our common stock.  The existence of senior securities such as the Series A Preferred Stock could have an adverse effect 
on the value of our common stock. 

Risks Relating to Our Indebtedness and Our Capital Structure 

We have a substantial amount of debt outstanding, which could adversely affect our business and restrict our ability to 
fund  working  capital  and  planned  capital  expenditures.    As  of  December 31,  2021,  we  had  $2.1  billion  of  debt 
outstanding.  Our substantial level of indebtedness could adversely impact our business, including: 

•  We may be required to use a substantial portion of our cash flow from operations to make principal and 
interest payments on our debt, which will reduce funds available for operations, capital expenditures, future 
business opportunities and strategic initiatives; 

•  We may have limited flexibility to react to changes in our business and our industry; 

• 

It may be more difficult for us to satisfy our other obligations; 

•  We may have a limited ability to borrow additional funds or to sell assets to raise funds if needed for working 

capital, capital expenditures, acquisitions or other purposes; 

•  We may become more vulnerable to general adverse economic and industry conditions, including changes 

in interest rates; and 

•  We may be at a disadvantage compared to our competitors that have less debt. 

20 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
We cannot guarantee that we will generate sufficient revenues to service our debt and have adequate funds left over to 
achieve  or  sustain  profitability  in  our  operations,  meet  our  working  capital  and  capital  expenditure  needs  or  compete 
successfully in our markets. 

Our  credit  agreement  and  the  indentures  governing  our  Senior  Notes  contain  covenants  that  limit  management’s 
discretion in operating our business and could prevent us from capitalizing on opportunities and taking other corporate 
actions.    Among  other  things,  our  credit  agreement  limits  or  restricts  our  ability  (and  the  ability  of  certain  of  our 
subsidiaries),  and  the  separate  indenture  governing  the  Senior  Notes  limits  the  ability  of  our  subsidiary,  Consolidated 
Communications, Inc., and its restricted subsidiaries to: incur or guarantee additional indebtedness or issue preferred stock; 
make restricted  payments,  including paying  dividends  on,  redeeming,  repurchasing  or retiring our  capital  stock;  make 
investments and prepay or redeem debt; enter into agreements restricting our subsidiaries’ ability to pay dividends, make 
loans or transfer assets to us; create liens; sell or otherwise dispose of assets, including capital stock of, or other ownership 
interests in subsidiaries; engage in transactions with affiliates; engage in sale and leaseback transactions; make capital 
expenditures; engage in a business other than telecommunications; and consolidate, merge or transfer all or substantially 
all of the assets of the Company. 

In addition, our credit agreement requires us to comply with specified financial ratios, including a financial covenant based 
on  first  lien  leverage.    Our  ability  to  comply  with  these  ratios  may  be  affected  by  events  beyond  our  control.    These 
restrictions limit our ability to plan for or react to market conditions, meet capital needs or otherwise constrain our activities 
or business plans.  They also may adversely affect our ability to finance our operations, enter into acquisitions or engage 
in other business activities that would be in our interest. 

A breach of any of the covenants contained in our credit agreement, in any future credit agreement, or in the separate 
indentures  governing  the  Senior  Notes, or our  inability  to comply with  the  financial  ratios  could  result  in  an  event  of 
default,  which  would  allow  the  lenders  to  declare  all  borrowings  outstanding  to  be  due  and  payable.    If  the  amounts 
outstanding under our credit facilities were to be accelerated, we cannot assure that our assets would be sufficient to repay 
in full the money owed.  In such a situation, the lenders could foreclose on the assets and capital stock pledged to them. 

We may not be able to refinance our existing debt if necessary, or we may only be able to do so at a higher interest rate.  
We may be unable to refinance or renew our credit facilities and our failure to repay all amounts due on the maturity dates 
would cause a default under the credit agreement.  Alternatively, any renewal or refinancing may occur on less favorable 
terms.  If we refinance our credit facilities on terms that are less favorable to us than the terms of our existing debt, our 
interest expense may increase significantly, which could impact our results of operations and impair our ability to use our 
funds for other purposes. 

Our variable-rate debt subjects us to interest rate risk, which could impact our cost of borrowing and operating results.  
Certain of our debt obligations are at variable rates of interest and expose us to interest rate risk.  Increases in interest rates 
could negatively impact our results of operations and operating cash flows.  We utilize interest rate swap agreements to 
convert  a  portion  of  our  variable-rate  debt  to  a  fixed-rate  basis.    However,  we  do  not  maintain  interest  rate  hedging 
agreements for all of our variable-rate debt and our existing hedging agreements may not fully mitigate our interest rate 
risk, may prove disadvantageous or may create additional risks.  Changes in fair value of cash flow hedges that have been 
de-designated or determined to be ineffective are recognized in earnings.  Significant increases or decreases in the fair 
value of these cash flow hedges could cause favorable or adverse fluctuations in our results of operations. 

In addition, a substantial portion of our variable-rate debt bears interest based on the London Interbank Offering Rate 
(“LIBOR”). In 2017, the Financial Conduct Authority (“FCA”), which regulates LIBOR, announced that it intends to stop 
requiring  banks  to  submit  rates  for  the  calculation  of  LIBOR  after  2021.  In  November  2020,  ICE  Benchmark 
Administration (“IBA”), the administrator of LIBOR, extended the cessation date for submission and publication of rates 
for  all  LIBOR  tenors  until  June  30,  2023,  except  for  the  one-week  and  two-month  LIBOR  tenors,  which  ceased  on 
December 31, 2021. As of January 1, 2022, regulated U.S. financial institutions are no longer permitted to enter into new 
contracts referencing any LIBOR settings. The U.S. Federal Reserve, in conjunction with the Alternative Reference Rates 
Committee (“ARRC”), has proposed replacing LIBOR with the Secured Overnight Financing Rate (“SOFR”), a new index 
based on trading in overnight repurchase agreements. At this time, it is not possible to predict whether SOFR will become 
the  most  prevalent  alternative  reference  rate  in  the  market  or  what  impact  the  transition  from  LIBOR  to  alternative 
reference rates may have on the interest rates for our current and future debt obligations as well as our interest rate swap 
agreements, which may be adversely affected. In addition, any transition process from LIBOR to an alternative rate could 

21 

 
 
 
 
 
 
cause, among other things, LIBOR to perform differently than in the past, a disruption in the financial markets, or increases 
in benchmark rates, any of which could adversely affect our results of operations, cash flows and liquidity.  

Risks Related to the Regulation of Our Business 

We  are  subject  to  a  complex  and  uncertain  regulatory  environment, and  we  face  compliance  costs  and  restrictions 
greater than those of many of our competitors.  Our businesses are subject to regulation by the FCC and other federal, 
state  and  local  entities.    Rapid  changes  in  technology  and  market  conditions  have  resulted  in  changes  in  how  the 
government addresses telecommunications, video programming and Internet services.  Many businesses that compete with 
our Incumbent Local Exchange Carrier (“ILEC”) and non-ILEC subsidiaries are comparatively less regulated.  Some of 
our competitors are either not subject to utilities regulation or are subject to significantly fewer regulations.  In contrast to 
our subsidiaries regulated as cable operators and satellite video providers, competing on-demand and OTT providers and 
motion picture and DVD firms have almost no regulation of their video activities.  Recently, federal and state authorities 
have become more active in seeking to address critical issues in each of our product and service markets.  The adoption of 
new laws or regulations, or changes to the existing regulatory framework at the federal, state or local level, could require 
significant and costly adjustments that could adversely affect our business plans.  New regulations could impose additional 
costs or capital requirements, require new reporting, impair revenue opportunities, potentially impede our ability to provide 
services in a manner that would be attractive to our customers and potentially create barriers to enter new markets or to 
acquire  new  lines  of  business.  We  face  continued  regulatory  uncertainty  in  the  immediate  future.    Not  only  are  these 
governmental entities continuing to move forward on these matters, their actions remain subject to reconsideration, appeal 
and legislative modification over an extended period of time, and it is unclear how their actions will ultimately impact our 
business.    We  cannot  predict  future  developments  or  changes  to  the  regulatory  environment  or  the  impact  such 
developments or changes may have on us. 

Increased regulation of the Internet could increase our cost of doing business.  Current laws and regulations governing 
access to, or commerce on, the Internet are limited.  As the significance of the Internet continues to expand, federal, state 
and local governments may adopt new rules and regulations applicable to, or apply existing laws and regulations to, the 
Internet.    During  2017,  the  FCC  adopted  an  order  eliminating  its  previous  classification  of  Internet  service  as  a 
telecommunications service regulated under Title II of the Telecommunications Act of 1996.  This effectively limits the 
FCC’s authority over Internet Service Providers.  The FCC retained rules requiring Internet Service Providers to disclose 
practices associated with blocking, throttling and paid prioritization of Internet traffic.  The FCC order has been challenged 
in court and the outcome of the challenge cannot be determined at this time.   

The  outcome  of  pending  matters  before  the  FCC  and  the  Federal  Trade  Commission  (“FTC”)  and  any  potential 
congressional action cannot be determined at this time but could lead to increased costs for the Company in connection 
with our provision of Internet services, and could affect our ability to compete in the markets we serve. 

We are subject to extensive laws and regulations relating to the protection of the environment, natural resources and 
worker health and safety.  Our operations and properties are subject to federal, state and local laws and regulations relating 
to  the  protection  of  the  environment,  natural  resources  and  worker  health  and  safety,  including  laws  and  regulations 
governing and creating liability in connection with the management, storage and disposal of hazardous materials, asbestos 
and petroleum products.  We are also subject to laws and regulations governing air emissions from our fleet vehicles.  As 
a result, we face several risks, including: 

•  Hazardous materials may have been released at properties that we currently own or formerly owned (perhaps 
through our predecessors).  Under certain environmental laws, we could be held liable, without regard to 
fault, for the costs of investigating and remediating any actual or threatened contamination at these properties 
and for contamination associated with disposal by us, or by our predecessors, of hazardous materials at third-
party disposal sites; 

•  We could incur substantial costs in the future if we acquire businesses or properties subject to environmental 
requirements  or  affected  by  environmental  contamination.    In  particular,  environmental  laws  regulating 
wetlands, endangered species and other land use and natural resources may increase the costs associated with 
future business or expansion or delay, alter or interfere with such plans; 

•  The presence of contamination can adversely affect the value of our properties and make it difficult to sell 

any affected property or to use it as collateral; and 

22 

 
 
 
 
  
 
 
 
•  We  could  be  held  responsible  for  third-party  property  damage  claims,  personal  injury  claims  or  natural 

resource damage claims relating to contamination found at any of our current or past properties. 

The  cost  of  complying  with  environmental  requirements  could  be  significant.    Similarly,  the  adoption  of  new 
environmental  laws  or  regulations,  or  changes  in  existing  laws  or  regulations  or  their  interpretations,  could  result  in 
significant compliance costs or unanticipated environmental liabilities. 

Our business may be impacted by new or changing tax laws or regulations and actions by federal, state, and/or local 
agencies, or by how judicial authorities apply tax laws.  Our operations are subject to various federal, state and local tax 
laws and regulations.  In connection with the products and services we sell, we calculate, collect, and remit various federal, 
state, and local taxes, surcharges and regulatory fees (“tax” or “taxes”) to numerous federal, state and local governmental 
authorities.  In many cases, the application of tax laws is uncertain and subject to differing interpretations, especially when 
evaluated against new technologies and telecommunications services, such as broadband Internet access and cloud related 
services.  Tax laws are dynamic and subject to change as new laws are passed and new interpretations of the law are issued 
or  applied.    Changes  in  tax  laws,  or  changes  in  interpretations  of  existing  laws,  could  materially  affect  our  financial 
position, results of operations and cash flows. For example, the Tax Cuts and Jobs Act of 2017, a major federal tax reform, 
that had a significant impact on our tax obligations and effective income tax rate.   

Item 1B.  Unresolved Staff Comments. 

None. 

Item 2.  Properties. 

We own our corporate headquarters, which are currently located at 2116 S. 17th Street, Mattoon, Illinois.  We also own 
and lease office facilities and related equipment for administrative personnel, central office buildings and operations in 
many of the states in which we operate.   

In  addition  to  land  and  structures,  our  property  consists  of  equipment  necessary  for  the  provision  of  communication 
services, including central office equipment, customer premises equipment and connections, pole lines, video head-end, 
remote terminals, aerial and underground cable and wire facilities, vehicles, furniture and fixtures, computers and other 
equipment.  We also own certain other communications equipment held as inventory for sale or lease. 

In addition to plant and equipment that we wholly-own, we utilize poles, towers and cable and conduit systems jointly-
owned with other entities and lease space on facilities to other entities.  These arrangements are in accordance with written 
agreements customary in the industry. We also have appropriate easements, rights-of-way and other arrangements for the 
accommodation of our pole lines, underground conduits, aerial and underground cables and wires.   

Item 3.  Legal Proceedings. 

From time to time we may be involved in litigation that we believe is of the type common to companies in our industry, 
including regulatory issues.  While the outcome of these claims cannot be predicted with certainty, we do not believe that 
the  outcome  of  any  of  these  legal  matters  will  have  a  material  adverse  impact  on  our  business,  results  of  operations, 
financial condition or cash flows.  See Note 15 to the consolidated financial statements included in this report in Part II – 
Item 8 – “Financial Statements and Supplementary Data” for a discussion of recent developments related to these legal 
proceedings. 

Item 4.  Mine Safety Disclosures. 

Not Applicable. 

23 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
PART II 

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities. 

Our common stock is traded on the NASDAQ Global Select Market (“NASDAQ”) under the symbol “CNSL”.  As of 
February 28, 2022, there were approximately 4,018 stockholders of record of the Company’s common stock.   

Share Repurchases 

During the quarter ended December 31, 2021, we repurchased 219,067 common shares surrendered by employees in the 
administration  of  employee  share-based  compensation  plans.  The  following  table  summarizes  the  share  repurchase 
activity: 

Purchase period 
October 1-October 31, 2021 
November 1-November 30, 2021 
December 1-December 31, 2021 

Performance Graph 

  Total number of    Average price    announced plans 
 shares purchased    paid per share   
—   
—   
 219,067   

or programs 
— 
— 
— 

— 
— 
$ 7.85   

      Total number of       Maximum number   
  shares purchased    of shares that may   
  as part of publicly    yet be purchased    
  under the plans    
or programs 
— 
— 
— 

The following graph shows a five-year comparison of cumulative total shareholder return of our common stock (assuming 
reinvestment of dividends) with the S&P 500 Index and the NASDAQ Telecommunications Index.  The comparison of 
total return on investment (change in year-end stock price plus reinvested dividends) for each of the periods assumes that 
$100  was  invested  on  December 31,  2016  in  each  index.    The  stock  performance  shown  on  the  graph  below  is  not 
necessarily indicative of future price performance. 

24 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
     
     
     
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
 
  
  
  
 
  
  
 
 
 
 
COMPARISON OF 5 YEAR CUMULATIVE TOTAL RETURN* 
Among Consolidated Communications Holdings, the S&P 500 Index and the NASDAQ Telecommunications Index 

(In dollars) 
Consolidated Communications Holdings 
S&P 500 
NASDAQ Telecommunications 

2016 

2017 

2018 

2019 

2020 

2021 

  $  100.00   $   48.70   $   44.82   $   18.86   $   23.78   $   36.37  
  $  100.00   $  121.83   $  116.49   $  153.17   $  181.35   $  233.41  
  $  100.00   $  117.62   $  108.29   $  137.49   $  166.70   $  174.78  

As of December 31, 

Sale of Unregistered Securities 

During  the  year  ended  December 31,  2021,  the  Company  issued  shares  of  common  and  preferred  stock  exempt  from 
registration under the Securities Act of 1933, as amended (the “Securities Act”), to Searchlight by virtue of the exemption 
provided by Section 4(a)(2) of the Securities Act for the Searchlight investment.  See Note 4 to the consolidated financial 
statements included in this report in Part II – Item 8 – “Financial Statements and Supplementary Data” for a discussion of 
the Searchlight investment. 

Item 6.  Reserved. 

25 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
   
  
   
  
   
  
   
  
   
  
 
 
 
 
 
 
 
 
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations. 

Reference is made to Part I – Item 1 – “Note About Forward-Looking Statements” and Part I – Item 1A – “Risk Factors” 
which describes important factors that could cause actual results to differ from expectations and non-historical information 
contained herein. In addition, the following Management’s Discussion and Analysis of Financial Condition and Results 
of Operations (“MD&A”) is intended to help the reader understand the results of operations and financial condition of 
Consolidated Communications Holdings, Inc. (“Consolidated,” the “Company,” “we,” “our” or “us”).  MD&A should be 
read  in  conjunction  with  our  audited  consolidated  financial  statements  and  accompanying  notes  to  the  consolidated 
financial  statements  (“Notes”)  as  of  and  for  each  of  the  three  years  in  the  period  ended  December 31,  2021  included 
elsewhere in this Annual Report on Form 10-K. 

Throughout  MD&A, we  refer  to  certain  measures  that  are not  a  measure  of financial  performance  in accordance with 
accounting principles generally accepted in the United States (“US GAAP” or “GAAP”).  We believe the use of these non-
GAAP measures on a consolidated basis provides the reader with additional information that is useful in understanding 
our operating results and trends. These measures should be viewed in addition to, rather than as a substitute for, those 
measures prepared in accordance with GAAP.  See the Non-GAAP Measures section below for a more detailed discussion 
on the use and calculation of these measures. 

Overview 

Consolidated is a broadband and business communications provider offering a wide range of communication solutions to 
consumer, commercial and carrier customers across a service area in over 20 states.  We operate an advanced fiber network 
spanning approximately 52,400 fiber route miles across many rural areas and metro communities.  We offer residential 
high-speed  Internet,  video,  phone  and  home  security  services  as  well  as  multi-service  residential  and  small  business 
bundles. Our business product suite includes: data and Internet solutions, voice, data center services, security services, 
managed  and  IT  services,  and  an  expanded  suite  of  cloud  services.   We  provide  wholesale  solutions  to  wireless  and 
wireline carriers and other service providers including data, voice, network connections and custom fiber builds and last 
mile connections.     

We generate the majority of our consolidated operating revenues primarily from monthly subscriptions to our broadband, 
data  and  transport  services  (collectively  “broadband  services”)  marketed  to  residential  and  business  customers.  As 
consumer  demands  for  bandwidth  continue  to  increase,  our  focus  is  on  expanding  our  fiber  broadband  services  and 
upgrading data speeds in order to offer a highly competitive fiber product. Our investment in more competitive broadband 
speeds is critical to our long-term success.  Our strategic investment with Searchlight Capital Partners L.P. (“Searchlight”) 
combined with the refinancing of our capital structure, as described below, has provided us with additional capital that has 
enabled us to accelerate our fiber expansion plans and provided significant benefits to our consumer, commercial and 
carrier  customers.  With  this  strategic  investment,  we  intend  to  enhance  our  fiber  infrastructure  and  accelerate  our 
investments in high-growth and competitive areas.  By leveraging our existing dense core fiber network and an accelerated 
build plan, we expect to be able to significantly increase data speeds, expand our multi-Gig coverage and strategically 
extend  our  network  across  our  strong  existing  commercial  and  carrier  footprint  to  attract  more  on-net  and  near-net 
opportunities.  As part of our fiber expansion plan, we plan to upgrade approximately 1.6 million passings to fiber over 
five years across select service areas to enable multi-Gig capable services to these homes and small businesses including 
more than 1 million passings within our northern New England service areas.   

During the year ended December 31, 2021, we upgraded approximately 330,000 passings and added approximately 15,500 
consumer fiber Gig-capable subscribers. As of December 31, 2021, approximately 41% of the homes we serve on our 
legacy Consolidated network had availability to broadband speeds of up to 1 Gbps compared to 17% at December 31, 
2020.  In our northern New England service areas, approximately 14% of the homes we serve were 1 Gig capable as of 
December 31, 2021 compared to 4% at December 31, 2020. Our fiber build plan includes the upgrade of an additional 
400,000 homes and small businesses in 2022. In November 2021, we launched Fidium Fiber, our new Gigabit consumer 
fiber  internet  product  available  in  select  northern  New  England  markets,  reinforcing  our  broadband-first  strategy.  We 
expect to launch Fidium Fiber in other regions in 2022. 

As we continue to increase broadband speeds, we believe that we will also be able to simultaneously expand the array of 
services and content offerings that our network provides. Commercial and carrier services represent the largest source of 
our operating revenues and we are focused on expanding our broadband and commercial product suite and are continually 
enhancing our commercial product offerings to meet the needs of our business customers.  By leveraging our advanced 

26 

 
 
 
 
  
 
 
fiber  network,  we  can  tailor  our  services  for  business  customers  by  developing  solutions  to  fit  their  specific 
needs.  Additionally, we are continuously enhancing our suite of managed and cloud services by adding new functionality 
and support, which increases efficiency and enables greater scalability and reliability for businesses. We anticipate future 
momentum in commercial and carrier services as these products gain traction as well as from the demand from customers 
for additional bandwidth and data-based services.  

However, operating revenues continue to be impacted by the industry-wide trend of declines in voice services, access lines 
and related network access revenue.  Many customers are choosing to subscribe to alternative communication services, 
and competition for these subscribers continues to increase.  Total voice connections decreased 8% as of December 31, 
2021  compared  to  2020.  We  have  been  able  to  mitigate  some  of  the  access  line  losses  through  alternative  product 
offerings, such as our VoIP service.  

Our competitive broadband speeds enable us to meet consumer demand for higher bandwidth for streaming programming 
or on-demand content on any device.  The consumers demand for streaming services, either to augment their current video 
subscription plan or to entirely replace their linear video subscription may impact our future video subscriber base and, 
accordingly, reduce our video revenue as well as our video programing costs.  Total video connections decreased 17% as 
of December 31, 2021 compared to 2020.  We believe the trend in changing consumer viewing habits will continue to 
impact our business results and complement our strategy of providing consumers with higher broadband speeds to facilitate 
streaming content including services offered through our streaming partnerships. 

Our operating revenues are impacted by legislative or regulatory changes at the federal and state levels, which could reduce 
or  eliminate  the  current  subsidies  revenue  we  receive.  A  number  of  proceedings  and  recent  orders  relate  to  universal 
service reform, inter-carrier compensation (“ICC”) and network access charges. Recent orders adopted in 2020 will result 
in a reduction in the federal subsidies we receive of approximately $42.2 million annually beginning January 1, 2022. See 
the “Regulatory Matters” section below for a further discussion of the subsidies we receive.    

Significant Recent Developments 

Searchlight Investment 

On  September  13,  2020,  we  entered  into  an  investment  agreement  (the  “Investment  Agreement”)  with  an  affiliate  of 
Searchlight.  In connection with the Investment Agreement, affiliates of Searchlight have invested an aggregate of $425.0 
million in the Company.  The investment commitment was structured in two stages.  In the first stage of the transaction, 
which was completed on October 2, 2020, Searchlight invested $350.0 million in the Company in exchange for 6,352,842 
shares,  or  approximately  8%,  of  the  Company’s  common  stock  and  a  contingent  payment  right  (“CPR”)  that  was 
convertible,  upon  the  receipt  of  certain  regulatory  and  shareholder  approvals,  into  an  additional  17,870,012  shares,  or 
16.9% of the Company’s common stock.  In addition, Searchlight received the right to an unsecured subordinated note 
with an aggregate principal amount of approximately $395.5 million (the “Note”), which will be convertible into shares 
of a new series of perpetual preferred stock of the Company with an aggregate liquidation preference equal to the principal 
amount of the Note plus accrued interest as of the date of conversion.   

On July 15, 2021, the Company received all required state public utility commission regulatory approvals necessary for 
the  conversion  of  the  CPR  into  16.9%  additional  shares  of  the  Company’s  common  stock.  As  a  result,  the  CPR  was 
converted into 17,870,012 shares of common stock, which were issued to Searchlight on July 16, 2021. 

In  the  second  stage  of  the  Investment,  which  was  completed  on  December  7,  2021  following  the  receipt  of  Federal 
Communications Commission (“FCC”) and certain regulatory approvals and the satisfaction of certain other customary 
closing conditions, Searchlight invested an additional $75.0 million and was issued the Note. The Note bore interest at 
9.0% per annum from the date of the closing of the first stage of the transaction and was payable semi-annually in arrears. 
The Note included a paid-in-kind (“PIK”) option for a five-year period beginning as of October 2, 2020. During the year 
ended December 31, 2021, the Company elected the PIK option and accrued interest of $38.8 million was added to the 
principal balance of the Note.  On December 7, 2021, Searchlight elected to convert the Note into 434,266 shares of Series 
A Perpetual Preferred Stock, par value $0.01 per share (the “Series A Preferred Stock”). In addition, on December 7, 2021, 
the CPR converted into an additional 15,115,899 shares, or an additional 10.1%, of the Company’s common stock.  As of 
December  31,  2021,  shares  of  common  stock  issued  to  Searchlight  represent  approximately  35%  of  the  Company’s 
outstanding  common  stock.  The  strategic  investment  with  Searchlight  provides  us  a  valued  partner  with  significant 

27 

 
 
   
 
 
 
 
 
experience in deploying broadband infrastructure as we continue to execute our fiber-focused strategy and grow broadband 
services.    

Refinancing of Long-term Debt  

On October 2, 2020, the Company and certain of its wholly-owned subsidiaries completed a refinancing of our long-term 
debt through the issuance of $2,250.0 million in new secured debt and retired all of our then existing outstanding debt 
obligations.  As described in the “Liquidity and Capital Resources” section, we entered into a new credit agreement which 
consisted of term loans in the original aggregate amount of $1,250.0 million and a $250.0 million revolving credit facility. 
On October 2, 2020, we also issued $750.0 million aggregate principal amount of 6.50% senior secured notes due 2028. 
On January 15, 2021, the Company issued an additional $150.0 million aggregate principal amount of incremental term 
loans under the credit agreement. On March 18, 2021, we issued $400.0 million aggregate principal amount 5.00% Senior 
Notes and used the net proceeds from the issuance of notes to repay $397.0 million of the term loans outstanding under 
the credit agreement. On April 5, 2021, we entered into an amendment to the credit agreement to refinance the outstanding 
term loans, which reduced the combined interest rate margin and LIBOR floor by 1.5%. The refinancing extended the 
maturities  of  our  debt  obligations  and  improved  our  liquidity,  which,  combined  with  the  strategic  investment  with 
Searchlight,  provides  us  the  immediate  flexibility  to  support  our  planned  expansion  of  our  fiber  network  and  revenue 
growth plan. 

Divestiture 

On September 22, 2021, we entered into a definitive agreement to sell substantially all of the assets of our non-core, rural 
ILEC business located in Ohio, Consolidated Communications of Ohio Company (“CCOC”), for approximately $26.0 
million in cash, subject to a customary working capital adjustment.  CCOC provides telecommunications and data services 
to residential and business customers in 11 rural communities in Ohio and surrounding areas and includes approximately 
4,000 access lines and 3,900 data connections. The asset sale aligns with our strategic asset review and focus on our core 
broadband regions. As of December 31, 2021, the assets and liabilities to be disposed of were classified as held for sale in 
the condensed consolidated balance sheet and consisted primarily of allocated goodwill of $16.3 million and property, 
plant  and  equipment  of  $9.5  million.  In  connection  with  the  classification  as  assets  held  for  sale,  we  recognized  an 
impairment loss of $5.7 million during the year ended December 31, 2021.  Subsequent to December 31, 2021, the parties 
received all required regulatory approvals and the transaction closed on February 1, 2022. 

Subsequent to December 31, 2021, we entered into a definitive agreement on March 2, 2022 to sell substantially all the 
assets  of  our  business  located  in  the  Kansas  City  market  (the  “Kansas  City  operations”).  The  Kansas  City  operations 
provides data, voice and video services to customers within the Kansas City metropolitan area and surrounding counties 
and includes approximately 19,000 consumer customers and 1,900 commercial customers. The transaction is expected to 
close in the second half of 2022 and is subject to the receipt of all customary regulatory approvals and the satisfaction of 
other closing conditions. We estimate that the pre-tax impairment loss to be recognized during the quarter ended March 
31,  2022  will  range  from  $125.0  million  to  $130.0  million,  which  includes  approximately  $90.0  million  in  allocated 
goodwill.  

COVID-19 Pandemic 

We are closely monitoring the ongoing impact on our business of the coronavirus (“COVID-19”) pandemic.  We are taking 
precautions to ensure the safety of our employees, customers and business partners, while assuring business continuity and 
reliable service and support to our customers. Health and safety measures implemented include transitioning to remote 
work-from-home  policies,  providing  our  field  technicians  with  personal  protective  equipment  and  additional  safety 
training, practicing social distancing and adding call aheads for work that must be performed inside customer premises.  
While we have not seen a material adverse impact to our financial results from COVID-19 to date, the extent of the future 
impact of the COVID-19 pandemic on our business is highly uncertain and difficult to predict.  If the pandemic worsens 
or new variants of the virus become more dominant and were to cause significant negative impacts to economic conditions, 
our results of operations, financial condition and liquidity could be materially and adversely impacted.  See Part I, Item 
1A – “Risk Factors.” 

On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) was enacted by the U.S. 
government as an emergency economic stimulus package that includes spending and tax breaks to strengthen the U.S. 
economy and fund a nationwide effort to curtail the economic effects of COVID-19.  The CARES Act included, among 

28 

 
 
 
 
 
 
 
 
other things, deferral of certain employer payroll tax payments and certain income tax law changes including modifications 
to the net interest deduction limitations.  In 2020, we deferred the payment of approximately $12.0 million for the employer 
portion of Social Security taxes otherwise due in 2020 with 50% due by December 31, 2021 and the remaining 50% by 
December 31, 2022.  The portion of the taxes deferred until 2021 were paid during the third quarter of 2021. On March 
11, 2021, the American Rescue Plan Act of 2021 (“ARPA”) was enacted and provides further economic relief to address 
the continued economic impact of COVID-19.  To date, these acts have not had a material impact on our consolidated 
financial  statements,  although  we  will  continue  to  monitor  the  impact  of  any  effects  from  these  acts  and  other  future 
legislation.  

Results of Operations 

The following tables reflect our financial results on a consolidated basis and key operating statistics as of and for the years 
ended December 31, 2021, 2020 and 2019. 

(In millions, except for percentages) 
Operating Revenues 

Commercial and carrier: 

Data and transport services (includes VoIP) 
Voice services 
Other 

Consumer: 

Broadband (Data and VoIP) 
Video services 
Voice services 

Subsidies 
Network access 
Other products and services 

Total operating revenues 

Operating Expenses 

Cost of services and products (exclusive of 
depreciation and amortization) 
Selling, general and administrative costs 
Acquisition and other transaction costs 
Loss on impairment of assets held for sale 
Depreciation and amortization 

Total operating expenses 
Income from operations 
Interest expense, net 
Gain (loss) on extinguishment of debt 
Change in fair value of contingent payment rights 
Other income, net 
Income tax expense (benefit) 
Net income (loss)  
Dividends on Series A preferred stock  
Net income attributable to noncontrolling interest 
Net income (loss) attributable to common 
shareholders 

Adjusted EBITDA (1) 

Financial Data 

2021 

2020 

2019 

$ 

$ 

 362.3  
 171.8  
 41.6  
 575.7  

$ 

 362.1  
 181.7  
 45.1  
 588.9  

 269.3  
 65.1  
 160.7  
 495.1  
 69.8  
 120.5  
 21.1  
 1,282.2  

 569.6  
 271.1  
 —  
 5.7  
 300.6  
 1,147.0  
 135.2  
 (175.2) 
 (17.1) 
 (86.5) 
 43.2  
 6.3  
 (106.7) 
 2.7  
 0.4  

 263.1  
 74.3  
 170.5  
 507.9  
 72.0  
 125.3  
 9.9  
 1,304.0  

 560.6  
 275.4  
 7.6  
 —  
 324.9  
 1,168.5  
 135.5  
 (143.6) 
 (18.3) 
 23.8  
 50.8  
 10.9  
 37.3  
 —  
 0.3  

 355.3  
 188.3   
 52.9   
 596.5  

 257.1  
 81.4  
 180.8   
 519.3  
 72.4  
 138.1  
 10.2   
 1,336.5   

 574.9   
 299.1   
 —   
 —   
 381.2   
 1,255.2   
 81.3   
 (136.7)  
 4.5   
 —   
 27.2   
 (3.7)  
 (20.0)  
 —  
 0.4   

% Change 

2021 vs. 
2020 

2020 vs.   
2019 

 0 % 
 (5)  
 (8)  
 (2) 

 2 % 
 (4)  
 (15)  
 (1)  

 2  
 (12) 
 (6)  
 (3) 
 (3) 
 (4) 
 113   
 (2)  

 2   
 (2)  
 (100)  
 100   
 (7)  
 (2)  
 (0)  
 22   
 (7)  
 (463)  
 (15)  
 (42)  
 (386)  
 100  
 33   

 2  
 (9)  
 (6)  
 (2)  
 (1)  
 (9)  
 (3)  
 (2)  

 (2)  
 (8)  
 100  
 —  
 (15)  
 (7)  
 67  
 5  
 (507)  
 100  
 87  
 395  
 287  
 —  
 (25)  

  $ 

 (109.8) 

  $ 

 506.9  

$ 

$ 

 37.0  

 529.2  

$ 

$ 

 (20.4)  

 (397)  

 281  

 523.5  

 (4)% 

 1 % 

(1)  A non-GAAP measure.  See the “Non-GAAP Measures” section below for additional information and reconciliation 

to the most directly comparable GAAP measure. 

29 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
      
     
     
     
     
  
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
Key Operating Statistics 

% Change 
      2021 vs.       2020 vs.   

2021 
 516,949  
 384,564  
 328,849  
 63,447  

2020 
 554,763  
 401,357  
 370,660  
 76,041  

2019 
 582,818   
 417,410  
 404,943   
 84,171   

2020 

2019   

 (7)% 
 (4) 
 (11)  
 (17)  

 (5)% 
 (4)
 (8)
 (10)

Consumer customers 
Consumer data connections 
Consumer voice connections 
Video connections 

Operating Revenues 

Commercial and Carrier  

Data and Transport Services  

We provide a variety of business communication services to business customers of all sizes, including voice and data 
services over our advanced fiber network.  The services we offer include scalable high-speed broadband Internet access 
and VoIP phone services, which range from basic service plans to virtual hosted systems.  In addition to Internet and VoIP 
services, we also offer a variety of commercial data connectivity services in select markets including Ethernet services; 
private  line  data  services;  software  defined  wide  area  network  (“SD-WAN”)  and  multi-protocol  label  switching.    Our 
networking services include point-to-point and multi-point deployments from 2.5 Mbps to 10 Gbps to accommodate the 
growth  patterns  of  our  business  customers.  We  offer  a  suite  of  cloud-based  services,  which  includes  a  hosted  unified 
communications solution that replaces the customer’s on-site phone systems and data networks, managed network security 
services and data protection services.  Data center and disaster recovery solutions provide a reliable and local colocation 
option for commercial customers.  We also offer wholesale services to regional and national interexchange and wireless 
carriers, including cellular backhaul and other fiber transport solutions. 

Data and transport services revenues increased $0.2 million during 2021 compared to 2020 due to continued growth in 
Metro Ethernet and SD-WAN services, which was largely offset by a decline in carrier services and cellular backhaul in 
2021 as a result of price compression and a reduction in pricing of recent contract renewals with our wireless backhaul 
partners.  Data and transport services revenues increased $6.8 million during 2020 compared to 2019 primarily due to 
growth in Metro Ethernet and VoIP services. In recent years, the growth in data and transport services revenues has been 
impacted  by  increased  competition  and  price  compression  as  customers  are  migrating  from  legacy  data  connection 
products to more competitive Ethernet based products, which have a lower average revenue per user.  In addition, recent 
and  ongoing  contract  renewals  with  our  wireless  backhaul  partners  have  also  resulted  in  a  decline  in  pricing.  Future 
declines are expected to be partially offset with the increasing demand for bandwidth and other Ethernet services. 

Voice Services  

Voice services include basic local phone and long-distance service packages for business customers.  The plans include 
options for voicemail, conference calling, linking multiple office locations and other custom calling features such as caller 
ID, call forwarding, speed dialing and call waiting.  Services can be charged at a fixed monthly rate, a measured rate or 
can be bundled with selected services at a discounted rate.  

Voice services revenues decreased $9.9 million during 2021 compared to 2020 primarily due to a 9% decline in access 
lines in 2021 compared to 2020.  Voice services revenues decreased $6.6 million during 2020 compared to 2019 primarily 
due to a 7% decline in access lines in 2020 compared to 2019.  Commercial customers are increasingly choosing alternative 
technologies, including our own VoIP product, and the broad range of features that Internet-based voice services can offer. 

Other  

Other services include business equipment sales and related hardware and maintenance support, video services and other 
miscellaneous  revenues,  including  911  service  revenues.  We  are  a  full  service  911  provider  and  have  installed  and 
maintained two turn-key, state of the art statewide next-generation emergency 911 systems. These systems, located in 
Maine and Vermont, have processed several million calls relying on the caller's location information for routing. As of 
October 29, 2020, we were no longer the 911 service provider in Vermont. Next-generation emergency 911 systems are 

30 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
     
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
an improvement over traditional 911 and are expected to provide the foundation to handle future communication modes 
such as texting and video. 

Other services revenues decreased $3.5 million during 2021 compared to 2020 primarily due to the expiration of our 911 
service contract in Vermont as well as decreases in pole attachment and custom construction revenues. Other services 
revenues decreased $7.8 million during 2020 compared to 2019 primarily due to a decrease in business system sales in 
2020.     

Consumer  

Broadband Services  

Broadband services include revenues from residential customers for subscriptions to our VoIP and data products.  We 
offer high-speed Internet access at speeds of up to 1 Gbps, depending on the network facilities that are available, the level 
of service selected and the location.  Our VoIP digital phone service is also available in certain markets as an alternative 
to the traditional telephone line.  CCiTV, which is a customizable, cloud-enabled video service, supports a wide variety of 
viewing habits and provides an app-based approach to video services. Content can be delivered in high-definition quality 
to a big-screen TV, as well as to tablets and mobile devices. 

Broadband  services  revenues  increased  $6.2  million  during  2021  compared  to  2020  and  $6.0  million  during  2020 
compared to 2019 despite a 4% decrease in broadband connections in both 2021 and 2020 primarily due to an increase in 
Internet services as a result of price increases as well as growth in CCiTV revenue.  However, the increase in broadband 
revenue was partially offset by a decline in VoIP revenue due to a 15% decline in connections in both 2021 and 2020. 

Video Services 

Depending  on  geographic  market  availability,  our  video  services  range  from  limited  basic  service  to  advanced  digital 
television, which includes several plans, each with hundreds of local, national and music channels including premium and 
Pay-Per-View channels as well as video On-Demand service.  Certain customers may also subscribe to our advanced video 
services, which consist of high-definition television, digital video recorders (“DVR”) and/or a whole home DVR.  Our 
video subscribers can also watch their favorite shows, movies and livestreams on any device.  In addition, we offer several 
in-demand streaming TV services, which provide endless entertainment options. 

Video services revenues decreased $9.2 million during 2021 compared to 2020 primarily due to a decrease in connections 
of  18%  in  2021  compared  to  2020.  Video  services  revenues  decreased  $7.1  million  during  2020  compared  to  2019 
primarily due to a decrease in connections of 10% in 2020 compared to 2019.  We expect to continue to experience a 
decline in video connections as consumers are choosing to subscribe to alternative video services such as over-the-top 
streaming services.  

Voice Services  

We offer several different basic local phone service packages and long-distance calling plans, including unlimited flat-rate 
calling plans.  The plans include options for voicemail and other custom calling features such as caller ID, call forwarding 
and call waiting.   

Voice services revenues decreased $9.8 million during 2021 compared to 2020 primarily due to a 11% decline in access 
lines during 2021 compared to 2020. Voice services revenues decreased $10.3 million during 2020 compared to 2019 
primarily due to an 8% decline in access lines during 2020 compared to 2019.  The number of local access lines in service 
directly affects the recurring revenue we generate from end users and continues to be impacted by the industry-wide decline 
in access lines.  We expect to continue to experience erosion in voice connections due to competition from alternative 
technologies, including our own competing VoIP product. 

Subsidies  

Subsidies consist of both federal and state subsidies, which are designed to promote widely available, quality broadband 
services at affordable prices with higher data speeds in rural areas.  Subsidies revenues decreased $2.2 million during 2021 
compared to 2020 and $0.4 million in 2020 compared to 2019 primarily due to a reduction in state subsidies support.  We 

31 

 
 
 
 
 
 
 
 
 
   
 
 
 
anticipate future declines in federal subsidies support.  In 2020, the FCC adopted an order establishing the Rural Digital 
Opportunity  Fund  (“RDOF”),  which  will  result  in  a  reduction  in  our  annual  support  of  approximately  $42.2  million 
beginning January 1, 2022. See the “Regulatory Matters” section below for a further discussion of the subsidies we receive. 

Network Access Services  

Network  access  services  include  interstate  and  intrastate  switched  access,  network  special  access  and  end  user 
access.  Switched access revenues include access services to other communications carriers to terminate or originate long-
distance  calls  on  our  network.  Special  access  circuits  provide  dedicated  lines  and  trunks  to  business  customers  and 
interexchange carriers.  Network access services revenues decreased $4.8 million during 2021 compared to 2020 and $12.8 
million in 2020 compared to 2019 primarily as a result of the continuing decline in interstate rates, minutes of use, voice 
connections and carrier circuits; however, a portion of the decrease can be attributed to carriers shifting to our fiber Metro 
Ethernet product, contributing to the growth in that area. 

Other Products and Services 

Other products and services include revenues from telephone directory publishing, video advertising, billing and support 
services and other miscellaneous revenues.  We have entered into numerous Public Private Partnership agreements with 
several towns in New Hampshire to build new FTTP Internet networks.  The new town networks provide broadband speeds 
of  up  to  1  Gbps  to  residential  and  commercial  customers.  Public  Private  Partnerships  are  a  key  component  of 
Consolidated’s commitment to expand rural broadband access.  

Other products and services revenues increased $11.2 million during 2021 compared to 2020 primarily due to revenue 
recognition  of  Public  Private  Partnership  construction  projects  during  2021.    Other  products  and  services  revenues 
decreased  $0.3  million  during  2020  compared  to  2019  primarily  due  to  a  decline  in  telephone  directory  advertising 
revenues. 

Operating Expenses 

Cost of Services and Products 

Cost of services and products increased $9.0 million during 2021 compared to 2020 primarily due to an increase in access 
expense related to fiber costs for the Public Private Partnership agreements, as described above. In addition, during 2021, 
we  incurred  access  charges  of  $3.4  million  related  to  the  early  termination  of  a  contract  obligation  for  fixed  wireless 
services. Required contributions to the Federal Universal Service Fund (“USF”) also increased in 2021 as a result of an 
increase in the annual funding rate. The increase in cost of services and products was also due to insurance recoveries 
received in 2020. However, employee labor costs declined due to an increase in capitalized costs for the fiber network 
expansion in 2021 as well as a reduction in headcount. Video programming costs decreased as a result of a decline in video 
connections. Contract labor costs and repair and maintenance expense also decreased as a result of operating efficiencies 
and a reduction in maintenance costs for utility poles. 

In 2020, cost of services and products decreased $14.3 million compared to 2019 primarily due to a reduction in video 
programming  costs  as  a  result  of  a  10%  decline  in  video  connections,  which  was  offset  in  part  by  an  increase  in 
programming costs per channel as costs continue to rise as a result of annual rate increases.  Video programming costs are 
impacted by license fees charged by cable networks, the amount and quality of the content we provide and the number of 
video subscribers we serve. Cost of goods sold related to equipment sales also decreased from a decline in business system 
sales in 2020. Employee salaries and benefits declined in 2020 as a result of a reduction in staff through continued cost 
savings initiatives. Cost of services and products was also reduced by insurance recoveries received in 2020 for hurricane 
damage incurred in prior years.  However, access expense increased due to new fiber and co-location costs as a result of 
an increase in commercial and carrier services.   

Selling, General and Administrative Costs 

Selling, general and administrative costs decreased $4.3 million during 2021 compared to 2020 primarily due to a reduction 
in property and real estate taxes as a result of property tax refunds and settlements received in 2021. However, advertising 
expense increased from additional radio and television advertising to promote our new Fidium brand and fiber broadband 
speeds.   

32 

 
 
 
 
 
 
 
 
  
 
 
Selling, general and administrative costs decreased $23.7 million during 2020 compared to 2019 primarily due a decline 
in integration and severance costs in connection with cost savings initiatives.  Employee salaries and benefits also declined 
in 2020 as a result of a reduction in headcount.  In addition, contract labor costs decreased as a result of operating efficiency 
improvements.   However, customer acquisition costs increased related to the amortization of sales commissions following 
the adoption of ASC 606.  Real estate taxes also increased due to property tax abatements received in 2019.   

Acquisition and Other Transaction Costs 

Acquisition and other transaction costs of $7.6 million includes costs incurred in 2020 in connection with the investment 
agreement entered into with Searchlight in October 2020. Transaction costs consist primarily of legal, finance and other 
professional fees incurred in connection with the CPRs issued as part of the transaction.  

Depreciation and Amortization 

Depreciation and amortization expense decreased $24.3 million during 2021 compared to 2020 primarily due to a decline 
in  amortization  expense  for  customer  relationships,  which  are  amortized  under  the  accelerated  method.  Depreciation 
expense also declined due to the sale of utility poles located in the state of New Hampshire in 2020 and certain acquired 
assets becoming fully depreciated or amortized. These declines in depreciation and amortization expense were offset in 
part by ongoing capital expenditures related to the fiber network expansion and customer service improvements. 

Depreciation and amortization expense decreased $56.3 million during 2020 compared to 2019 primarily due to acquired 
assets becoming fully depreciated or amortized.  Depreciation expense also declined due to the sale of utility poles located 
in the state of Vermont in 2019. These declines in depreciation and amortization expense were offset in part by ongoing 
capital  expenditures  related  to  CAF  Phase  II  funding  requirements  and  success-based  capital  projects  for  consumer, 
commercial and carrier services as well as network enhancements and customer service improvements.   

Regulatory Matters 

Our revenues are subject to broad federal and/or state regulations, which include such telecommunications services as 
local telephone service, network access service and toll service.  The telecommunications industry is subject to extensive 
federal,  state  and  local  regulation.  Under  the  Telecommunications  Act  of  1996,  federal  and  state  regulators  share 
responsibility for implementing and enforcing statutes and regulations designed to encourage competition and to preserve 
and advance widely available, quality telephone service at affordable prices. 

At the federal level, the FCC generally exercises jurisdiction over facilities and services of local exchange carriers, such 
as our rural telephone companies, to the extent they are used to provide, originate or terminate interstate or international 
communications.  The FCC has the authority to condition, modify, cancel, terminate or revoke our operating authority for 
failure  to  comply  with  applicable  federal  laws  or  FCC  rules,  regulations  and  policies.  Fines  or  penalties  also  may  be 
imposed for any of these violations. 

State regulatory commissions generally exercise jurisdiction over carriers’ facilities and services to the extent they are 
used to provide, originate or terminate intrastate communications.  In particular, state regulatory agencies have substantial 
oversight  over  interconnection  and  network  access  by  competitors  of  our  rural  telephone  companies.  In  addition, 
municipalities  and  other  local  government  agencies  regulate  the  public  rights-of-way  necessary  to  install  and  operate 
networks.  State regulators can sanction our rural telephone companies or revoke our certifications if we violate relevant 
laws or regulations. 

FCC Matters 

In general, telecommunications service in rural areas is costlier to provide than service in urban areas.  The lower customer 
density means that switching and other facilities serve fewer customers and loops are typically longer, requiring greater 
expenditures per customer to build and maintain. By supporting the high-cost of operations in rural markets, USF subsidies 
promote widely available, quality telephone service at affordable prices in rural areas. 

Our  annual  support  through  the  FCC’s  Connect  America  Fund  (“CAF”)  Phase  II  funding  was  $48.1  million  through 
2021.   The  specific  obligations  associated  with  CAF  Phase  II  funding  included  the  obligation  to  serve  approximately 

33 

 
 
 
 
 
 
 
 
 
 
 
 
 
124,500 locations by December 31, 2020 (with interim milestones of 40%, 60% and 80% completion by December 2017, 
2018 and 2019, respectively); to provide broadband service with speeds of 10 Mbps downstream and 1 Mbps upstream; 
to achieve latency of less than 100 milliseconds; to provide data of at least 100 gigabytes per month; and to offer pricing 
reasonably comparable to pricing in urban areas.  The Company met the buildout milestones and performance metrics 
requirements for 2017 through 2020 for all states where it received funding. 

We accepted CAF Phase II support in all of our operating states except Colorado and Kansas, where we declined the 
offered CAF Phase II support.  We continued to receive annual frozen CAF Phase I support of $1.0 million in Colorado 
and Kansas until April 2019, when the FCC CAF Phase II auction assigned support to another provider.  

The annual FCC price cap filing was made on June 16, 2021 and became effective on July 1, 2021.  The net impact is a 
decrease of approximately $3.3 million in network access and CAF ICC support funding for the July 2021 through June 
2022 tariff period. 

In April 2019, the FCC announced plans for the RDOF, the next phase of the CAF program. The RDOF is a $20.4 billion 
fund to bring speeds of 25 Mbps downstream and 3 Mbps upstream to unserved and underserved areas of America. The 
FCC  issued  a Notice of  Proposed  Rulemaking  at  their August  2019  Open  Commission  Meeting.  The  order prioritizes 
terrestrial broadband as a bridge to rural 5G networks by providing a significant weight advantage to traditional broadband 
providers. Funding will occur in two phases with the first phase auctioning $16.0 billion and the second phase auctioning 
$4.4 billion, each to be distributed over 10 years. The minimum speed required to receive funding is 25 Mbps downstream 
and 3 Mbps upstream. CAF Phase II funding was extended through December 31, 2021 for price cap holding companies. 
The FCC issued the final census block groups with locations and reserve price. We filed the RDOF short form application 
on July 14, 2020 and were listed as a qualified bidder by the FCC on October 13, 2020 and participated in the auction. The 
auction began on October 29, 2020 and ended on November 24, 2020. Consolidated won 246 census block groups serving 
in  seven  states.  The  bids  we  won  are  at  the  1 Gbps  downstream  and  500 Mbps  upstream  speed  tier  to  approximately 
27,000 locations at an annual funding level of $5.9 million, which will result in a reduction of approximately $42.2 million 
in annual support beginning January 1, 2022 through December 31, 2031. Consolidated filed its long form application 
with supporting documents on January 29, 2021 and received final FCC approval on December 14, 2021. 

State Matters 

Texas 

The  Texas  Universal  Service  Fund  (“TUSF”)  is  administered  by  the  National  Exchange  Carrier  Association 
(“NECA”).   The  Texas  Public  Utilities  Regulatory  Act  directs  the  Public  Utilities  Commission  of  Texas  (“PUCT”)  to 
adopt  and  enforce  rules  requiring  local  exchange  carriers  to  contribute  to  a  state  universal  service  fund  that  helps 
telecommunications  providers  offer  basic  local  telecommunications  service  at  reasonable  rates  in  high-cost  rural 
areas.   The  TUSF  is  also  used  to  reimburse  telecommunications  providers  for  revenues  lost  by  providing  lifeline 
service.  Our Texas rural telephone companies receive disbursements from this fund. 

Our Texas Incumbent Local Exchange Carriers (“ILECs”) have historically received support from two state funds, the 
small and rural incumbent local exchange company plan High Cost Fund (“HCF”) and the High Cost Assistance Fund 
(“HCAF”).  In December 2020, the PUCT announced a TUSF funding shortfall and would be reducing all funded carriers 
support  by  64%  beginning  January  15,  2021.   The  Texas  Telephone  Association  (“TTA”),  which  Consolidated  is  a 
member, and the Texas Statewide Telephone Cooperative, Inc. (“TSTCI”), filed a lawsuit seeking to overturn the PUCT 
decision as well as a temporary injunction on the funding reduction.  On June 7, 2021, the court ruled in favor of the PUCT.  
The TTA and TSTCI filed a notice to appeal on July 2, 2021.  We filed our brief on September 18, 2021, along with a 
Motion to Expedite.  The defendant’s response was due October 21, 2021, unless the motion to expedite was granted.  The 
potential impact is a reduction in support of approximately $4.0 million annually. 

Coronavirus Aid, Relief, and Economic Security Act Funding 

States are reviewing opportunities to use federal Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) 
funding to assist in the deployment of broadband to unserved and underserved areas within their respective states.  In 2020, 
New Hampshire allocated $50.0 million of CARES Act funding to fund broadband expansion to unserved and underserved 
locations throughout the state.  Consolidated was granted up to $3.5 million to build high-speed Internet networks for 

34 

 
 
 
 
 
 
 
 
 
homes and businesses in New Hampshire for the towns of Danbury, Springfield and Mason.  The state funded 10% upfront 
with the remainder received upon completion of projects in December 2020.     

American Rescue Plan Act Funding 

President Biden signed the American Rescue Plan Act of 2021 (“ARPA”) on March 11, 2021.  States have been allocated 
federal  funds  to  be  utilized  for  capital  infrastructure,  including  broadband  deployment,  and  are  in  various  stages  of 
implementation.  We are working with the states and municipalities to participate in this broadband grant program. 

COVID-19 

On March 13, 2020, the FCC issued a pledge to Keep America Connected through May 13, 2020, which was later extended 
to June 30, 2020.  The pledge asked all communications providers to not terminate service to any residential or small 
business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic; 
to waive any late fees that any residential or small business customers incur because of their economic circumstances 
related to the coronavirus pandemic; and to open their Wi-Fi hotspots to any American who needs them.  Consolidated 
signed on to the pledge through June 30, 2020.  Several states took the FCC pledge a step further by not allowing any 
carrier to disconnect service within their state during the Governors’ declared state of emergency, which Consolidated also 
supported.  Most state moratoriums on disconnections have expired; however, certain states such as Washington and New 
York were extended to July 31, 2021 and December 31, 2021, respectively. 

In February 2021, the FCC created the Emergency Broadband Benefit Program (“EBB”), a temporary program to help 
low income households stay connected during the COVID-19 pandemic by providing broadband service discounts for 
eligible households.  Consolidated is a participant in this program.  The EBB ended December 31, 2021.  EBB recipients 
fully enrolled as of December 31, 2021 will automatically continue to receive their current monthly benefit until March 1, 
2022 when the Affordable Connectivity Program takes its place. 

Affordable Connectivity Program 

The Affordable Connectivity Program (“ACP”) is a permanent broadband affordability program set up to replace the EBB.  
The ACP program helps ensure that households can afford the broadband access they need for work, school, healthcare 
and more.  The benefit provides a discount of up to $30 per month toward internet service for eligible households and up 
to $75 per month for households on qualifying Tribal lands.  Eligible households can also receive a one-time discount of 
up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 
and less than $50 toward the purchase price.  The ACP is limited to one monthly service discount and one device discount 
per household.  The program begins funding March 1, 2022.  Consolidated will be participating in this program. 

Infrastructure Investment and Jobs Act  

The Infrastructure Investment and Jobs Act (the “Infrastucture Act”) passed on March 31, 2021 included $65.0 billion 
toward broadband.  The broadband internet portion of the Infrastructure Act is aimed at increasing internet coverage for 
more  universal  access,  including  for  rural,  low-income,  and  tribal  communities.    65%  of  this  funding  is  set  aside 
specifically  for  underserved  communities.    Additionally,  this  measure  is  designed  to  help  make  internet  access  more 
affordable and increase digital literacy. 

The  Infrastructure  Act  set  aside  $42.5  billion  for  Broadband  Equity,  Access  and  Deployment  grants.    The  National 
Telecommunications  and  Information  Administration administers  the  grant  program  and  is  in  the  process  of  soliciting 
comments before issuing final rules. 

Other Regulatory Matters 

We are also subject to a number of regulatory proceedings occurring at the federal and state levels that may have a material 
impact on our operations. The FCC and state commissions have authority to issue rules and regulations related to our 
business.  A  number  of  proceedings  are  pending  or  anticipated  that  are  related  to  such  telecommunications  issues  as 
competition,  interconnection,  access  charges,  ICC,  broadband  deployment,  consumer  protection  and  universal  service 
reform.  Some proceedings may authorize new services to compete with our existing services.  Proceedings that relate to 
our cable television operations include rulemakings on set top boxes, carriage of programming, industry consolidation and 

35 

 
 
 
 
 
 
 
 
 
 
  
 
ways  to  promote  additional  competition.  There  are  various  on-going  legal  challenges  to  the  scope  or  validity  of  FCC 
orders that have been issued.  As a result, it is not yet possible to fully determine the impact of the related FCC rules and 
regulations on our operations. 

Non-Operating Items 

Interest Expense, Net 

Interest expense, net of interest income, increased $31.6 million during 2021 compared to 2020. Interest expense, including 
amortized  costs,  on  the  Note  issued  to  Searchlight  as  part  of  the  investment  agreement  entered  into  in  October  2020 
increased $29.2 million in 2021.   

Interest expense, net of interest income, increased $6.9 million during 2020 compared to 2019 primarily due to additional 
interest of $7.9 million recognized on the Note issued to Searchlight as part of the investment agreement entered into in 
October 2020.  Interest on our outstanding senior notes also increased in 2020 due to the issuance of $750.0 million in 
6.50% Senior Notes due 2028, which were used in part, to redeem the then-remaining amount of our outstanding 6.50% 
Senior Notes due 2022 as part of the refinancing of our long-term debt in October 2020 as described in the “Liquidity and 
Capital Resources” section below.  However, interest expense was reduced in part by a reduction in outstanding debt under 
our revolving credit facility and a decline in variable interest rates in 2020.    

Loss on Extinguishment of Debt 

As described in the “Liquidity and Capital Resources” section below, we incurred a loss on the extinguishment of debt of 
$17.1 million in connection with the repayment of $397.0 million of outstanding term loans under our credit agreement 
and the refinancing of our credit agreement during the year ended December 31, 2021. 

In 2020, we incurred a loss on the extinguishment of debt of $18.3 million in connection with the refinancing of our credit 
agreement and the redemption of our 6.50% Senior Notes due 2022 during the year ended December 31, 2020. 

Change in Fair Value of Contingent Payment Obligations 

Our contingent payment obligations were measured at fair value until they were converted into shares of the Company’s 
common stock.  During the years ended December 31, 2021 and 2020, we recognized a loss of $86.5 million and a gain 
of $23.8 million, respectively, on the change in the fair value of the contingent payment rights issued to Searchlight.  

Other Income 

Other income decreased $7.6 million during 2021 compared to 2020. In 2021, we recognized a loss of $3.6 million on the 
disposition of wireless spectrum licenses. In 2020, we recognized a gain of $3.7 million on the sale of our 39 GHz wireless 
spectrum  licenses  as  part  of  the  FCC’s  efforts  to  reclaim  broadcast  TV  spectrum  for  wireless  use.    Pension  and  post-
retirement benefit expense increased $0.5 million as the reduction in annual expense was offset by a pension settlement 
charge of $5.9 million recognized during the year ended December 31, 2021 as a result of  the transfer of the pension 
liability for a select group of retirees to an annuity provider. See Note 13 to the consolidated financial statements for a 
more detailed discussion regarding our pension and other post-retirement plans. Investment income increased $1.2 million 
during 2021 from our wireless partnership interests. 

Other income increased $23.6 million during 2020 compared to 2019 primarily due to a decrease in pension and post-
retirement  benefit  expense  of  $15.5  million.    During  the  year  ended  December  31,  2019,  we  recognized  a  pension 
settlement charge of $6.7 million as a result of the transfer of the pension liability for a select group of retirees to an annuity 
provider.  Investment  income  increased  $3.0  million  during  2020  from  our  wireless  partnership  interests.    In  addition, 
during 2020, we recognized a gain of $3.7 million on the sale of our 39 GHz wireless spectrum licenses as part of the 
FCC’s efforts to reclaim broadcast TV spectrum for wireless use.  

Income Taxes  

Income taxes decreased $4.6 million in 2021 compared to 2020.  Our effective tax rate was (6.3)% for 2021 compared to 
22.7% for 2020.  In 2021 and 2020, we placed additional valuation allowances on deferred tax assets related to state NOL 
and state tax credit carryforwards of $1.7 million and $1.3 million, respectively.  On September 22, 2021, we entered into 
a definitive agreement to sell substantially all of the assets of our non-core, rural ILEC business located in Ohio (the “Ohio 

36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
transaction”).  As a result, we recorded an increase to our current tax expense of $1.5 million related to the $5.7 million 
impairment  loss  of  noncash  goodwill  that  is  not  deductible  for  tax  purposes.  We  also  recognized  approximately  $2.6 
million of tax benefit in the fourth quarter of 2021 to adjust our 2020 provision to match our 2020 returns compared to 
$0.5 million of tax benefit in the fourth quarter of 2020 to adjust our 2019 provision to match our 2019 returns. In addition, 
the investment made by Searchlight in 2020 is treated as a contribution of equity for federal tax purposes.  Accordingly, 
the impact of the non-cash PIK interest expense, discount and issuance costs, and fair value adjustments on the CPR are 
not recognized for federal income tax purposes, resulting in an increase of $33.1 million and a decrease of $1.6 million to 
our current tax expense for 2021 and 2020, respectively.  In addition, for 2021 and 2020, the effective tax rate differed 
from the federal and state statutory rates due to various permanent income tax differences and differences in allocable 
income for the Company’s state tax filings.  Exclusive of these discrete adjustments, our effective tax rate for 2021 would 
have been approximately 26.8% compared to 24.8% for 2020. 

Income taxes increased $14.6 million in 2020 compared to 2019.  The increase was primarily related to the change in 
pretax income.  Our effective tax rate was 22.7% for 2020 compared to 15.7% for 2019.  In 2020 and 2019, we placed 
additional  valuation  allowances  on  deferred  tax  assets  related  to  state  NOL  and  state  tax  credit  carryforwards  of  $1.3 
million and $1.1 million, respectively. The investment transaction with Searchlight on October 2, 2020 resulted in a net 
decrease to our tax provision of $1.6 million due to various permanent income taxes differences.  In addition, for 2020 and 
2019,  the  effective  tax  rate  differed  from  the  federal  and  state  statutory  rates  due  to  various  permanent  income  tax 
differences and differences in allocable income for the Company’s state tax filings.  Exclusive of discrete adjustments, our 
effective tax rate for 2020 would have been approximately 24.8% compared to 27.1% for 2019.  

Non-GAAP Measures 

In addition to the results reported in accordance with US GAAP, we also use certain non-GAAP measures such as EBITDA 
and Adjusted EBITDA to evaluate operating performance and to facilitate the comparison of our historical results and 
trends. These financial measures are not a measure of financial performance under US GAAP and should not be considered 
in isolation or as a substitute for net income as a measure of performance and net cash provided by operating activities as 
a measure of liquidity. They are not, on their own, necessarily indicative of cash available to fund cash needs as determined 
in  accordance  with  GAAP.  The  calculation  of  these  non-GAAP  measures  may  not  be  comparable  to  similarly  titled 
measures used by other companies. Reconciliations of these non-GAAP measures to the most directly comparable financial 
measures presented in accordance with GAAP are provided below. 

EBITDA is defined as net earnings before interest expense, income taxes, and depreciation and amortization.  Adjusted 
EBITDA is comprised of EBITDA, adjusted for certain items as permitted or required under our credit facility as described 
in the reconciliations below.  These measures are a common measure of operating performance in the telecommunications 
industry and are useful, with other data, as a means to evaluate our ability to fund our estimated uses of cash. 

37 

 
 
 
 
 
The following tables are a reconciliation of net income (loss) to Adjusted EBITDA for the years ended December 31, 
2021, 2020 and 2019: 

(In thousands, unaudited) 
Net income (loss) 
Add (subtract): 

Interest expense, net of interest income 
Income tax expense (benefit) 
Depreciation and amortization 

EBITDA 

Adjustments to EBITDA: 

Other, net (1) 
Investment distributions (2) 
Loss (gain) on extinguishment of debt 
Loss on impairment 
Change in fair value of contingent payment rights 
Non-cash, stock-based compensation 

Adjusted EBITDA 

Year Ended December 31, 

2021 
  $   (106,693) 

2020 
 37,302  

2019 
 (19,931)  

$ 

$ 

 175,195  
 6,279  
 300,597  
 375,378  

   143,591  
 10,936  
   324,864  
   516,693  

   136,660  
 (3,714)  
   381,237  
   494,252  

 (30,934) 
 43,040  
 17,101  
 5,704  
 86,476  
 10,097  
 506,862  

   (30,993)  
 41,529  
 18,264  
 —  
   (23,802)  
 7,533  
$   529,224  

 (8,847)  
 35,809  
 (4,510)  
 —  
 —  
 6,836  
$   523,540  

  $ 

(1)  Other, net includes the equity earnings from our investments, dividend income, income attributable to noncontrolling 
interests  in  subsidiaries,  acquisition  and  transaction  related  costs  including  integration  and  severance,  non-cash 
pension and post-retirement benefits and certain other miscellaneous items. 

(2)  Includes all cash dividends and other cash distributions received from our investments. 

Liquidity and Capital Resources 

Outlook and Overview 

Our operating requirements have historically been funded from cash flows generated from our business and borrowings 
under our credit facilities.  We expect that our future operating requirements will continue to be funded from cash flows 
from operating activities, existing cash and cash equivalents, and, if needed, from borrowings under our revolving credit 
facility and our ability to obtain future external financing.  We anticipate that we will continue to use a substantial portion 
of our cash flow to fund capital expenditures for our accelerated fiber network expansion and growth plan and to invest in 
future business opportunities. 

The following table summarizes our cash flows: 

(In thousands) 
Cash flows provided by (used in): 

Operating activities 
Investing activities 
Financing activities 

  $ 

Increase (decrease) in cash and cash equivalents 

  $ 

Cash Flows Provided by Operating Activities 

Years Ended December 31, 
2020 

2019 

2021 

 318,867   $ 
 (586,443) 
 211,650  
 (55,926)  $ 

 364,980   $ 
 (210,066) 
 (11,748) 
 143,166   $ 

 339,096 
 (217,819)
 (118,481)
 2,796 

Net cash provided by operating activities was $318.9 million in 2021, a decrease of $46.1 million compared to the same 
period in 2020.  Cash flows provided by operating activities decreased in part due to a decline in earnings as a result of a 
decrease in operating revenue. In addition, in response to the potential impacts of the COVID-19 pandemic in 2020, we 
deferred approximately $12.0 million of certain employer payroll tax payments under the CARES Act. The portion of the 
taxes  deferred  until  2021  of  approximately  $6.0  million  were  paid  during  the  year  ended  December  31,  2021.    These 

38 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
  
     
     
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
  
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
     
  
 
 
 
 
 
 
 
 
 
 
reductions in cash provided by operating activities were offset in part by a decrease in cash paid for interest and cash 
contributions to our defined benefit pension plan of $6.1 million and $3.8 million, respectively, in 2021 compared to 2020. 

In 2020, net cash provided by operating activities was $365.0 million, an increase of $25.9 million compared to the same 
period in 2019 primarily as a result of an increase in earnings primarily from a reduction in operating expenses through 
cost  management  initiatives  and  improved  operating  efficiencies.  Cash  distributions  received  from  our  wireless 
partnerships  also  increased  $5.7  million  in  2020  compared  to  2019.  Interest  payments  decreased  approximately  $8.6 
million from prior year due a decrease in variable interest rates in 2020.  In response to the potential impacts of the COVID-
19 pandemic, we elected the deferral of certain employer payroll tax payments under the CARES Act of approximately 
$12.0 million during 2020. In addition, cash contributions to our defined benefit pension plans decreased $3.5 million in 
2020 compared to 2019. However, income tax refunds decreased approximately $7.8 million from 2019. 

Cash Flows Used In Investing Activities 

Net  cash  used  in  investing  activities  was  $586.4  million  in  2021  and  consisted  primarily  of  cash  used  for  capital 
expenditures  and  the  purchase  of  short-term  investments.  Capital  expenditures  continue  to  be  our  primary  recurring 
investing activity and were $480.3 million, $217.6 million and $232.2 million in 2021, 2020 and 2019, respectively.  Our 
fiber expansion plan contributed to the increase in capital expenditures in 2021, which included the upgrade of more than 
330,000 passings with multi-Gig data speeds. Capital expenditures for 2022 are expected to be $475.0 million to $495.0 
million, which will be used to support success-based capital projects for commercial, carrier and consumer initiatives and 
for our planned fiber projects and broadband network expansion, which will include the upgrade in 2022 of approximately 
400,000 fiber passings.  We expect to continue to invest in the enhancement and expansion of our fiber network in order 
to retain and acquire more customers through a broader set of products and an expanded network footprint. 

In 2021, we purchased $175.8 million in short-term investments consisting primarily of held-to-maturity debt securities 
with original maturities of three to twelve months, offset by the maturity of investments of $66.2 million.  

Cash  proceeds  from  the  sale  of  assets  decreased  $3.6  million  in  2021  compared  to  2020.    In  2020,  we  received  cash 
proceeds of $3.7 million on the sale of our 39 GHz wireless spectrum licenses as part of the FCC’s spectrum recovery 
efforts.  

Cash Flows Provided by (Used In) Financing Activities 

Net  cash  used  in  financing  activities  consists  primarily  of  our  proceeds  from  and  principal  payments  on  long-term 
borrowings and repurchases of debt. 

Long-term Debt 

The following table summarizes our indebtedness as of December 31, 2021: 

(In thousands) 
6.50% Senior Notes 
5.00% Senior Notes 
Term loans, net of discount 
Finance leases 

Balance 

 750,000   
 400,000  
 989,567   
 24,990   
 2,164,557  

$ 

$ 

Maturity Date 
October 1, 2028  
October 1, 2028  
October 2, 2027   

Rate(1) 

 6.50 % 
 5.00 % 
LIBOR plus 3.50 % 

 5.55 % (2) 

(1)  At December 31, 2021, the 1-month LIBOR applicable to our borrowings was 0.10%.  The term loans are subject to 

a 0.75% LIBOR floor. 

(2)  Weighted-average rate. 

Credit Agreement 

On October 2, 2020, the Company, through certain of its wholly-owned subsidiaries, entered into a Credit Agreement with 
various financial institutions (the “Credit Agreement”) to replace the Company’s previous credit agreement in its entirety.  
The Credit Agreement consisted of term loans in the aggregate amount of $1,250.0 million (the “Initial Term Loans”) and 

39 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
a revolving loan facility of $250.0 million.  The Credit Agreement also includes an incremental loan facility which provides 
the ability to borrow, subject to certain terms and conditions, incremental loans in an aggregate amount of up to the greater 
of (a) $300.0 million plus (b) an amount which would not cause its senior secured leverage ratio not to exceed 3.70:1.00 
(the “Incremental Facility”).  Borrowings under the Credit Agreement are secured by substantially all of the assets of the 
Company and its subsidiaries, subject to certain exceptions.   

The Term Loans were issued in an original aggregate principal amount of $1,250.0 million with a maturity date of October 
2, 2027 and contained an original issuance discount of 1.5% or $18.8 million, which is being amortized over the term of 
the loan.  Prior to amendments to the Credit Agreement, as described below, the Initial Term Loans required quarterly 
principal payments of $3.1 million, which commenced December 31, 2020, and bore interest at a rate 4.75% plus the 
London Interbank Offered Rate (“LIBOR”) subject to a 1.00% LIBOR floor.  

On January 15, 2021, the Company entered into Amendment No. 1 to the Credit Agreement in which we borrowed an 
additional  $150.0  million  aggregate  principal  amount  of  incremental  term  loans  (the  “Incremental  Term  Loans”).  The 
Incremental Term Loans have terms and conditions identical to the Initial Term Loans including the same maturity date 
and interest rate. The Initial Term Loans and Incremental Term Loans, collectively (the “Term Loans”) will comprise a 
single class of term loans under the Credit Agreement.       

On March 18, 2021, the Company repaid $397.0 million of the outstanding Term Loans with the net proceeds received 
from  the  issuance  of $400.0 million  aggregate  principal  amount of 5.00%  senior  secured  notes due 2028 (the  “5.00% 
Senior Notes”), as described below.  The repayment of the Term Loans was applied to the remaining principal payments 
in direct order of maturity, thereby eliminating the required quarterly principal payments through the remaining term of 
the loan.  In connection with the repayment of the Term Loans, we recognized a loss on extinguishment of debt of $12.0 
million during the year ended December 31, 2021.  

On April 5, 2021, the Company, entered into a second amendment to the Credit Agreement (the “Second Amendment”) 
to refinance the outstanding Term Loans of $999.9 million. The terms and conditions of the Credit Agreement remain 
substantially similar and unchanged except with respect to the interest rate applicable to the Term Loans and certain other 
provisions.  As a result of the Second Amendment, the interest rate of the Term Loans was reduced to 3.50% plus LIBOR 
subject  to  a  0.75%  LIBOR  floor.  The  maturity  date  of  the  Term  Loans  of  October  2,  2027  remains  unchanged.  In 
connection with entering into the Second Amendment, we recognized a loss of $5.1 million on the extinguishment of debt 
during the year ended December 31, 2021. 

The revolving credit facility has a maturity date of October 2, 2025 and an applicable margin (at our election) of 4.00% 
for  LIBOR-based borrowings  or  3.00% for  alternate  base  rate  borrowings, with  a 0.25% reduction  in  each  case  if the 
consolidated first lien leverage ratio, as defined in the Credit Agreement, does not exceed 3.20 to 1.00.  As of December 
31, 2021 and 2020, there were no borrowings outstanding under the revolving credit facility.  Stand-by letters of credit of 
$25.1 million were outstanding under our revolving credit facility as of December 31, 2021.  The stand-by letters of credit 
are renewable annually and reduce the borrowing availability under the revolving credit facility.  As of December 31, 
2021, $224.9 million was available for borrowing under the revolving credit facility. 

The  weighted-average  interest  rate  on  outstanding  borrowings  under  our  credit  facilities  was  4.25%  and  5.75%  at 
December 31, 2021 and 2020, respectively.  Interest is payable at least quarterly. 

Financing Costs 

In connection with entering into the Credit Agreement in October 2020, fees of $29.1 million were capitalized as deferred 
debt issuance costs.  These capitalized costs are amortized over the term of the debt and are included as a component of 
interest expense in the consolidated statements of operations. We also incurred a loss on the extinguishment of debt of 
$12.3 million during the year ended December 31, 2020 related to the repayment of the outstanding term loan under the 
previous credit agreement. 

Credit Agreement Covenant Compliance 

The Credit Agreement contains various provisions and covenants, including, among other items, restrictions on the ability 
to  pay  dividends,  incur  additional  indebtedness,  and  issue  certain  capital  stock.    We  have  agreed  to  maintain  certain 
financial ratios, including a maximum consolidated first lien leverage ratio, as defined in the Credit Agreement.  Among 

40 

 
 
 
 
 
 
 
 
 
 
other things, it will be an event of default, with respect to the revolving credit facility only, if our consolidated first lien 
leverage ratio as of the end of any fiscal quarter is greater than 5.85:1.00.  As of December 31, 2021, our consolidated first 
lien leverage ratio under the Credit Agreement was 4.14:1.00.  As of December 31, 2021, we were in compliance with the 
Credit Agreement covenants. 

Senior Notes 

6.50% Senior Notes due 2028 

On October 2, 2020, we completed an offering of $750.0 million aggregate principal amount of 6.50% unsubordinated 
secured notes due 2028 (the “6.50% Senior Notes”).  The 6.50% Senior Notes were priced at par and bear interest at a rate 
of 6.50%, payable semi-annually on April 1 and October 1 of each year, beginning on April 1, 2021.  The 6.50% Senior 
Notes mature on October 1, 2028. Deferred debt issuance costs of $17.0 million incurred in connection with the issuance 
of the 6.50% Senior Notes in 2020 are being amortized using the effective interest method over the term of the Senior 
Notes. The net proceeds from the issuance of the 6.50% Senior Notes were used to redeem our then outstanding $440.5 
million aggregate principal amount of 6.50% Senior Notes due in October 2022 at a price equal to 100% of the aggregate 
principal  amount  plus  accrued  and  unpaid  interest  through  the  redemption  date,  to  repay  a  portion  of  the  outstanding 
borrowings under the previous credit agreement as part of the refinancing in October 2020 and to pay related fees and 
expenses.   

On March 18, 2021, we issued $400.0 million aggregate principal amount 5.00% Senior Notes, together with the 6.50% 
Senior Notes (the “Senior Notes”).  The 5.00% Senior Notes were priced at par and bear interest at a rate of 5.00% per 
year, payable semi-annually on April 1 and October 1 of each year, beginning on October 1, 2021.  The 5.00% Senior 
Notes  will  mature  on  October  1,  2028.    Deferred  debt  issuance  costs  of  $3.8  million  incurred  in  connection  with  the 
issuance of the 5.00% Senior Notes are being amortized using the effective interest method over the term of the Senior 
Notes.  The net proceeds from the issuance of the 5.00% Senior Notes were used to repay $397.0 million of the Term 
Loans outstanding under the Credit Agreement.  

Senior Notes Covenant Compliance 

Subject to certain exceptions and qualifications, the indenture governing the Senior Notes contains customary covenants 
that, among other things, limits the Company and its restricted subsidiaries’ ability to: incur additional debt or issue certain 
preferred stock; pay dividends or make other distributions on capital stock or prepay subordinated indebtedness; purchase 
or redeem any equity interests; make investments; create liens; sell assets; enter into agreements that restrict dividends or 
other payments by restricted subsidiaries; consolidate, merge or transfer all or substantially  all of its assets; engage in 
transactions with its affiliates; or enter into any sale and leaseback transactions.  The indenture also contains customary 
events of default.  At December 31, 2021, the Company was in compliance with all terms, conditions and covenants under 
the indenture governing the Senior Notes. 

Redemption of 6.50% Senior Notes due 2022 

On  October  2,  2020,  a  notice  of  redemption  was  issued  to  holders  of  our  then  outstanding  $440.5  million  aggregate 
principal amount of 6.50% Senior Notes due in October 2022 (the “2022 Notes”) to redeem all outstanding 2022 Notes at 
a price equal to 100% of the aggregate principal amount plus accrued and unpaid interest through the redemption date.  A 
portion of the proceeds from the issuance of the Senior Notes was deposited with the trustee to pay and discharge the entire 
indebtedness under the 2022 Notes.  The 2022 Notes were redeemed on November 2, 2020, in accordance with the notice 
of redemption.   

In connection with the redemption of the 2022 Notes, we recognized a loss on extinguishment of debt of $5.9 million 
during the year ended December 31, 2020. During the year ended December 31, 2019, we repurchased $55.0 million of 
the aggregate principal amount of the 2022 Notes for $49.8 million and recognized a gain on extinguishment of debt of 
$4.5 million. 

Finance Leases 

We  lease  certain  facilities  and  equipment  under  various  finance  leases  which  expire  between  2022  and  2040.    As  of 
December 31, 2021, the present value of the minimum remaining lease commitments was approximately $25.0 million, of 

41 

 
 
 
 
 
 
 
 
 
 
 
which $8.0 million was due and payable within the next twelve months.  The leases require total remaining rental payments 
of $27.9 million as of December 31, 2021. 

Searchlight Investment 

In  connection  with  the  Investment  Agreement  entered  into  in  September  2020,  Searchlight  invested  a  total  of  $425.0 
million in Consolidated and holds a combination of perpetual Series A preferred stock and approximately 35% of the 
Company’s outstanding common stock. On October 2, 2020, we closed on the first stage of the strategic investment of 
$350.0 million with Searchlight. The second stage of the investment was completed on December 7, 2021 and we received 
the additional investment of $75.0 million from Searchlight.  

On December 7, 2021, we issued 434,266 shares of Series A Preferred Stock to Searchlight.  Dividends on each share of 
Series A Preferred Stock accrue daily on the liquidation preference at a rate of 9.0% per annum and will be payable semi-
annually in arrears on January 1 and July 1 of each year. Dividends are payable until October 2, 2025 at our election, either 
in cash or in-kind through an accrual of unpaid dividends, which are automatically added to the liquidation preference; 
and after October 2, 2025, solely in cash.  The liquidation preference at any given time is $1,000 per share.  As of December 
31, 2021, the liquidation preference of the Series A Preferred Stock was $436.9 million, which includes accrued and unpaid 
dividends of $2.7 million. The Company intends to exercise the PIK dividend option on the Series A Preferred Stock 
through at least 2022. 

Dividends 

We  paid  $55.4  million  in  dividend  payments  to  shareholders  during  2019.  On  April  25,  2019,  we  announced  the 
elimination of the payment of quarterly dividends on our stock beginning in the second quarter of 2019 in order to focus 
on deleveraging, fiber network investments and create long-term value for our stockholders.  Future dividend payments, 
if any, are at the discretion of our Board of Directors.  Changes in our dividend program will depend on our earnings, 
capital requirements, financial condition, debt covenant compliance, expected cash needs and other factors considered 
relevant by our Board of Directors. 

Sufficiency of Cash Resources 

The following table sets forth selected information regarding our financial condition: 

(In thousands, except for ratio) 
Cash and cash equivalents and short-term investments 
Working capital 
Current ratio 

  $ 

2021 
 210,436  
   142,270  
 1.50  

$ 

2020 
 155,561  
 70,191  
 1.26  

December 31,  

Our  net  working  capital  position  improved  $72.1  million  as  of  December  31,  2021  compared  to  December  31,  2020 
primarily as a result of an increase in cash, cash equivalents and short-term investments of $54.9 million. At December 
31, 2021, working capital also included assets classified as held for sale of $25.9 million related to the sale of substantially 
all of the assets of our ILEC business located in Ohio. Prepaid expenses and other current assets increased $10.4 million. 
Working capital also improved from a decline in the current portion of long-term debt and finance lease obligations of 
$9.6  million  as  a  result  of  the  prepayment  in  March  2021  of  $397.0  million  of  the  outstanding  Term  Loans,  which 
eliminated the required quarterly principal payments through the remaining term of the loan.  However, working capital 
was reduced by an increase in accounts payable of $15.7 million and accrued expense of $15.5 million at December 31, 
2021 related to the timing of capital expenditures for the fiber build plan.   

Our most significant use of funds in 2022 is expected to be for: (i) interest payments on our indebtedness of between 
$123.0 million and $127.0 million; and (ii) capital expenditures of between $475.0 million and $495.0 million.  The recent 
refinancing  of  our  capital  structure  combined  with  the  Searchlight  investment  provides  us  the  capital  and  financial 
flexibility to fund our accelerated fiber network expansion and growth plans.  In the future, our ability to use cash may be 
limited by our other expected uses of cash and our ability to incur additional debt will be limited by our existing and future 
debt agreements.   

We believe that cash flows from operating activities, together with our existing cash and borrowings available under our 
revolving credit facility, will be sufficient for at least the next twelve months to fund our current anticipated uses of cash.  

42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
     
  
 
 
 
 
 
 
 
 
After  that,  our  ability  to  fund  these  expected  uses  of  cash  and  to  comply  with  the  financial  covenants  under  our  debt 
agreements will depend on the results of future operations, performance and cash flow.  Our ability to fund these expected 
uses from the results of future operations will be subject to prevailing economic conditions and to financial, business, 
regulatory, legislative and other factors, many of which are beyond our control. Due to the uncertainty and unpredictability 
related to the potential impacts of the COVID-19 pandemic on our business, we will continue to closely manage our cash 
and liquidity.   

To the extent that our business plans or projections change or prove to be inaccurate, we may require additional financing 
or require financing sooner than we currently anticipate.  Sources of additional financing may include commercial bank 
borrowings, other strategic debt financing, sales of nonstrategic assets, vendor financing or the private or public sales of 
equity and debt securities.  There can be no assurance that we will be able to generate sufficient cash flows from operations 
in the future, that anticipated revenue growth will be realized, or that future borrowings or equity issuances will be available 
in amounts sufficient to provide adequate sources of cash to fund our expected uses of cash.  Failure to obtain adequate 
financing, if necessary, could require us to significantly reduce our operations or level of capital expenditures, which could 
have a material adverse effect on our financial condition and the results of operations. 

We may be unable to access the cash flows of our subsidiaries since certain of our subsidiaries are parties to credit or other 
borrowing agreements, or subject to statutory or regulatory restrictions, that restrict the payment of dividends or making 
intercompany loans and investments, and those subsidiaries are likely to continue to be subject to such restrictions and 
prohibitions for the foreseeable future.  In addition, future agreements that our subsidiaries may enter into governing the 
terms of indebtedness may restrict our subsidiaries’ ability to pay dividends or advance cash in any other manner to us. 

Surety Bonds 

In the ordinary course of business, we enter into surety, performance and similar bonds as required by certain jurisdictions 
in which we provide services.  As of December 31, 2021, we had approximately $6.4 million of these bonds outstanding. 

Contractual Obligations  

As of December 31, 2021, our most significant contractual obligations include the following:   

(In thousands) 
Long-term debt 
Interest on long-term debt obligations 
Finance leases 
Operating leases 
Purchase obligations 

Total 

  Short-Term    Long-Term 
  $ 

 —  $  2,149,875  $  2,149,875  
 748,887  
 27,910  
 32,128  
 117,398  

 626,364 
 18,890 
 24,402 
 24,276 

  122,523 
 9,020 
 7,726 
 93,122 

Our long-term debt obligations represent our most significant contractual obligations. The partial repayment of the Term 
Loans in March 2021, eliminated all future required quarterly principal payments for the remaining term of the loan. The 
long-term debt obligation represents the maturity of the Term Loans in 2027 and the Senior Notes in 2028. Interest on 
long-term  debt  includes  amounts  due  on  fixed  and  variable  rate  debt.  As  the  rates  on  our  variable  debt  are  subject  to 
change, the rates in effect at December 31, 2021 were used in determining our future interest obligations.  

Other contractual obligations consist primarily of purchase obligations and finance and operating leases for facilities, land, 
underground conduit, colocations, and equipment used in our operations. Unrecorded purchase obligations include binding 
commitments  for  future  capital  expenditures  and  service  and  maintenance  agreements  to  support  various  computer 
hardware and software applications and certain equipment.  If we terminate any of the contracts prior to their expiration 
date, we would be liable for minimum commitment payments as defined by the terms of the contracts. For additional 
information, see Note 10 and Note 15 to the consolidated financial statements. 

Defined Benefit Pension Plans 

As required, we contribute to qualified defined pension plans and non-qualified supplemental retirement plans (collectively 
the  “Pension  Plans”)  and  other  post-retirement  benefit  plans,  which  provide  retirement  benefits  to  certain  eligible 
employees.  Contributions  are  intended  to  provide  for  benefits  attributed  to  service  to  date.  Our  funding  policy  is  to 
contribute annually an actuarially determined amount consistent with applicable federal income tax regulations. 

43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The  cost  to  maintain  our  Pension  Plans  and  future  funding  requirements  are  affected  by  several  factors  including  the 
expected return on investment of the assets held by the Pension Plans, changes in the discount rate used to calculate pension 
expense  and  the  amortization  of  unrecognized  gains  and  losses.    Returns  generated  on  the  Pension  Plans  assets  have 
historically  funded  a  significant  portion  of  the  benefits  paid  under  the  Pension  Plans.    We  used  a  weighted-average 
expected long-term rate of return of 6.00% and 6.25% in 2021 and 2020, respectively.  As of January 1, 2022, we estimate 
the long-term rate of return of Plan assets will be 6.00%.  The Pension Plans invest in marketable equity securities which 
are exposed to changes in the financial markets.  If the financial markets experience a downturn and returns fall below our 
estimate, we could be required to make material contributions to the Pension Plans, which could adversely affect our cash 
flows from operations. 

Net pension and post-retirement (benefit)/costs were $(3.8) million, $(4.1) million and $11.5 million for the years ended 
December 31, 2021, 2020 and 2019, respectively.  We contributed $20.8 million, $24.0 million and $27.5 million in 2021, 
2020 and 2019, respectively to our Pension Plans.  For our other post-retirement plans, we contributed $8.6 million, $9.2 
million  and  $8.5  million  in  2021,  2020  and  2019,  respectively.    In  2022,  we  expect  to  make  contributions  totaling 
approximately  $20.5  million  to  our  Pension  Plans  and  $8.2  million  to  our  other  post-retirement  benefit  plans.  Our 
contribution amounts meet the minimum funding requirements as set forth in employee benefit and tax laws. ARPA, which 
was signed into law in March 2021, included changes to the employer funding requirements and is designed to reduce the 
amounts of required contributions as a relief.  For 2021 and 2022, we have elected not to reduce our required pension 
contributions to the minimum funding requirements under ARPA and our expected contributions for 2022 are based on 
historical minimum funding requirements of approximately $20.5 million in order to increase the Pension Plan’s funded 
status. See Note 13 to the consolidated financial statements for a more detailed discussion regarding our pension and other 
post-retirement plans. 

Income Taxes 

The  timing  of  cash  payments  for  income  taxes,  which  is  governed  by  the  Internal  Revenue  Service  and  other  taxing 
jurisdictions,  will  differ  from  the  timing  of  recording  tax  expense  and  deferred  income  taxes,  which  are  reported  in 
accordance with GAAP.  For example, tax laws in effect regarding accelerated or “bonus” depreciation for tax reporting 
resulted in less cash payments than the GAAP tax expense.  Acceleration of tax deductions could eventually result in 
situations where cash payments will exceed GAAP tax expense.  

Regulatory Matters 

In 2020, the FCC adopted an order establishing the RDOF, the next phase of the CAF program, which will result in a 
reduction of approximately $42.2 million in the annual support we receive beginning January 1, 2022 through December 
31, 2031. 

Critical Accounting Estimates 

Our significant accounting policies and estimates are discussed in the Notes to our consolidated financial statements.  We 
prepare our consolidated financial statements in accordance with generally accepted accounting principles in the United 
States.    The  preparation  of  financial  statements  requires  management  to  make  estimates  and  assumptions  that  affect 
reported  amounts  of  assets,  liabilities,  revenues  and  expenses.    These  estimates  and  assumptions  are  affected  by 
management’s application of our accounting policies.  Our judgments are based on historical experience and various other 
assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making 
estimates about the carrying values of assets and liabilities that are not readily apparent from other sources.  However, 
because  future  events  and  the  related  effects  cannot  be  determined  with  certainty,  actual  results  may  differ  from  our 
estimates and assumptions and such differences could be material.  Management believes that the following accounting 
estimates are the most critical to understanding and evaluating our reported financial results. 

Indefinite-Lived Intangible Assets 

Our  indefinite-lived  intangible  assets  are  not  subject  to  amortization  and  are  tested  for  impairment  annually  or  more 
frequently when events or changes in circumstances indicate that the asset might be impaired. We evaluate the carrying 
value of our indefinite-lived assets as of November 30 of each year. 

44 

 
 
 
 
 
 
 
 
 
 
 
Goodwill 

As discussed more fully in Note 1 to the consolidated financial statements, goodwill is not amortized but instead evaluated 
for  impairment  annually,  or  more  frequently  if  an  event  occurs  or  circumstances  change  that  would  indicate  potential 
impairment.  At December 31, 2021  and  2020,  the  carrying value  of our  goodwill was  $1,013.2 million  and $1,035.3 
million, respectively.  Goodwill decreased $22.1 million during 2021 as a result of allocated goodwill for a divestiture 
classified  as  held  for  sale  at December  31, 2021,  as described  in Note  5  to  the  consolidated financial  statements.  The 
evaluation of goodwill may first include a qualitative assessment to determine whether it is more likely than not that the 
fair value of the reporting unit is less than its carrying amount.  Events and circumstances integrated into the qualitative 
assessment process include a combination of macroeconomic conditions affecting equity and credit markets, significant 
changes to the cost structure, overall financial performance and other relevant events affecting the reporting unit.   

Functional management within the organization evaluates the operations of our single reporting unit on a consolidated 
basis rather than at a geographic level or on any other component basis.  In general, product managers and cost managers 
are responsible for managing costs and services across territories rather than treating the territories as separate business 
units.  All of the properties are managed at a functional level.  As a result, we evaluate the operations for all our service 
territories as a single reporting unit. 

For the 2021 assessment, we evaluated the fair value of the goodwill compared to the carrying value using the qualitative 
approach.  The results of the qualitative approach concluded that it was more likely than not that the fair value was greater 
than the carrying value, and therefore, we did not perform the calculation of fair value for our single reporting unit as 
described below. 

When we use the quantitative approach to assess the goodwill carrying value and the fair value of our single reporting unit, 
the fair value of our reporting unit is compared to its carrying amount, including goodwill. We would expect to use the 
quantitative approach at least every third year or more frequently if an event or if circumstances change that may indicate 
a  potential  impairment  of  goodwill  has  occurred.  The  estimated  fair  value  of  the  reporting  unit  is  determined  using  a 
combination  of  market-based  approaches  and  a  discounted  cash  flow  (“DCF”)  model  and  reconciled  to  our  market 
capitalization plus an estimated control premium.  The assumptions used in the estimate of fair value are based upon a 
combination  of  historical  results  and  trends,  new  industry  developments  and  future  cash  flow  projections,  as  well  as 
relevant comparable company earnings multiples for the market-based approaches. Such assumptions are subject to change 
as a result of changing economic and competitive conditions.  Based on our assessment at November 30, 2020, using the 
quantitative approach, we concluded that the fair value of the reporting unit exceeded the carrying value at November 30, 
2020 by approximately 120% and that there was no impairment of goodwill.   

Trade Name 

As discussed more fully in Note 1 to the consolidated financial statements, trade names are generally not amortized, but 
instead evaluated annually, or more frequently if an event occurs or circumstances change that would indicate potential 
impairment using a preliminary qualitative assessment and a quantitative process, if deemed necessary.  The carrying value 
of our trade name, excluding any finite lived trade names, $10.6 million at December 31, 2021 and 2020.   

When we use the quantitative approach to estimate the fair value of our trade name, we use DCFs based on a relief from 
royalty method.  If the fair value of our trade name was less than the carrying amount, we would recognize an impairment 
charge for the difference between the estimated fair value and the carrying value of the asset.  We perform our impairment 
testing of our trade name as a single unit of accounting based on its use in our single reporting unit. 

For the 2021 assessment, we used the qualitative approach to evaluate the fair value compared to the carrying value of the 
trade name.  Based on our assessment, we concluded that the fair value of the trade name continued to exceed the carrying 
value.   

Income Taxes  

Our current and deferred income taxes and associated valuation allowances are impacted by events and transactions arising 
in the normal course of business as well as in connection with the adoption of new accounting standards, acquisitions of 
businesses and non-recurring items.  Assessment of the appropriate amount and classification of income taxes is dependent 
on several factors, including estimates of the timing and realization of deferred income tax assets and the timing of income 

45 

 
 
 
 
 
 
 
 
 
 
tax payments.  Actual amounts may materially differ from these estimates as a result of changes in tax laws as well as 
unanticipated future transactions impacting related income tax balances.  We account for tax benefits taken or expected to 
be taken in our tax returns in accordance with the accounting guidance applicable for uncertainty in income taxes, which 
requires the use of a two-step approach for recognizing and measuring tax benefits taken or expected to be taken in a tax 
return. 

Pension and Post-Retirement Benefits 

The amounts recognized in our financial statements for pension and post-retirement benefits are determined on an actuarial 
basis utilizing several critical assumptions.  We make significant assumptions in regards to our pension and post-retirement 
plans, including the expected long-term rate of return on plan assets, the discount rate used to value the periodic pension 
expense and liabilities, future salary increases and actuarial assumptions relating to mortality rates and healthcare trend 
rates.  Changes in these estimates and other factors could significantly impact our benefit cost and obligations to maintain 
pension and post-retirement plans. 

Our pension investment strategy is to maximize long-term returns on invested plan assets while minimizing the risk of 
volatility.  Accordingly, we target our allocation percentage at approximately 70 - 90% in return seeking assets consisting 
primarily of equity and fixed income funds with the remainder in hedge funds.  Our assumed rate considers this investment 
mix as well as past trends.  We used a weighted-average expected long-term rate of return of 6.00% and 6.25% in 2021 
and 2020, respectively. As of January 1, 2022, we estimate that the expected long-term rate of return of pension plan assets 
will be 6.00%. 

In  determining  the  appropriate  discount  rate,  we  consider  the  current  yields  on  high-quality  corporate  fixed-income 
investments  with  maturities  that  correspond  to  the  expected  duration  of  our  pension  and  post-retirement  benefit  plan 
obligations.  For our 2021 and 2020 projected benefit obligations, we used a weighted-average discount rate of 3.05% and 
2.81%, respectively, for our pension plans and 2.93% and 2.56%, respectively, for our other post-retirement plans.  

Our Pension Plans are sensitive to changes in the discount rate and the expected long-term rate of return on plan assets. A 
one  percentage-point  increase  or  decrease  in  the  discount  rate  and  expected  long-term  rate  of  return  would  have  the 
following effects on net periodic pension cost of the Pension Plans: 

(In thousands) 

1-Percentage- 
  Point Increase 

1-Percentage- 
Point Decrease 

Discount rate 
Expected long-term rate of return on plan assets 

  $ 
  $ 

 1,841  
 (6,166) 

$ 
$ 

 (1,075) 
 6,166  

Our post-retirement benefit plans are sensitive to the healthcare cost trend rate assumption. For purposes of determining 
the cost and obligation for post-retirement medical benefits, a 6.25% healthcare cost trend rate was assumed for 2021, 
declining to the ultimate trend rate of 5.00% in 2027. A 1.00% increase in the assumed healthcare cost trend rate would 
result in increases of approximately $3.0 million and $0.2 million in the post-retirement benefit obligation and total service 
and  interest  cost,  respectively.  A  1.00%  decrease  in  the  assumed  healthcare  cost  trend  would  result  in  decreases  of 
approximately $3.1 million and $0.2 million in the post-retirement benefit obligation and in the total service and interest 
cost, respectively.  

Recent Accounting Pronouncements 

For information regarding the impact of certain recent accounting pronouncements, see Note 1 “Business Description & 
Summary of Significant Accounting Policies” to the consolidated financial statements included in this report in Part II -
Item 8 “Financial Statements and Supplementary Data”. 

Item 7A.  Quantitative and Qualitative Disclosures about Market Risk 

Our exposure to market risk is primarily related to the impact of interest rate fluctuations on our debt obligations.  Market 
risk is the potential loss arising from adverse changes in market interest rates on our variable rate obligations.  In order to 
manage the volatility relating to changes in interest rates, we utilize derivative financial instruments such as interest rate 
swaps to maintain a mix of fixed and variable rate debt.  We do not use derivatives for trading or speculative purposes.  
Our  interest  rate  swap  agreements  effectively  convert  a  portion  of  our  floating-rate  debt  to  a  fixed-rate  basis,  thereby 

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
 
 
  
 
 
 
 
 
 
 
    
 
 
 
reducing the impact of interest rate changes on future cash interest payments.  We calculate the potential change in interest 
expense caused by changes in market interest rates by determining the effect of the hypothetical rate increase on the portion 
of our variable rate debt that is not subject to a variable rate floor or hedged through the interest rate swap agreements. 

At December 31, 2021, the majority of our variable rate debt was subject to a 0.75% London Interbank Offered Rate 
(“LIBOR”)  floor.    Based  on  our  variable  rate  debt  outstanding  as  of  December  31,  2021,  a  1.00%  increase  in  market 
interest rates would increase annual interest expense by approximately $1.8 million. A 1.00% decrease in current interest 
rates would not impact annual interest expense on our variable rate debt due to the 0.75% LIBOR floor. 

As of December 31, 2021, the fair value of our interest rate swap agreements amounted to a liability of $12.8 million.  
Total pre-tax deferred losses related to our interest rate swap agreements included in accumulated other comprehensive 
loss was $10.1 million at December 31, 2021.   

Item 8.  Financial Statements and Supplementary Data 

For information pertaining to our Financial Statements and Supplementary Data, refer to pages F-1 to F-43 of this report, 
which are incorporated herein by reference. 

Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 

Not applicable. 

Item 9A.  Controls and Procedures 

Evaluation of Disclosure Controls and Procedures 

We  maintain  disclosure  controls  and  procedures  as  defined  in  Rules 13a-15(e) and  15d-15(e) under  the  Securities 
Exchange Act of 1934 (“Exchange Act”) that are designed to ensure that information required to be disclosed by us in 
reports that we file or submit under the Exchange Act is (i) recorded, processed, summarized and reported within the time 
periods specified in SEC rules and forms; and (ii) accumulated and communicated to our management, including our Chief 
Executive  Officer  and  Chief  Financial  Officer,  as  appropriate  to  allow  timely  decisions  regarding  required  disclosure. 
There  are  inherent  limitations  to  the  effectiveness  of  any  system  of  disclosure  controls  and  procedures,  including  the 
possibility of human error and the circumvention or overriding of the controls and procedures. Accordingly, even effective 
disclosure  controls  and  procedures  can  only  provide  reasonable  assurance  of  achieving  their  control  objectives.  In 
connection with the filing of this Form 10-K, management evaluated, under the supervision and with the participation of 
our Chief Executive Officer and Chief Financial Officer, the effectiveness of the design to provide reasonable assurance 
of achieving their objectives and operation of our disclosure controls and procedures as of December 31, 2021.  Based 
upon that evaluation and subject to the foregoing, our Chief Executive Officer and Chief Financial Officer concluded that 
our disclosure controls and procedures are effective as of December 31, 2021. 

Inherent Limitation of the Effectiveness of Internal Control 

A control system, no matter how well conceived and operated, can only provide reasonable, not absolute, assurance that 
the objectives of the internal control system are met.  Because of the inherent limitations of any internal control system, 
no  evaluation  of  controls  can  provide  absolute  assurance  that  all  control  issues,  if  any,  within  a  company  have  been 
detected. 

MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING 

Our management is responsible for establishing and maintaining adequate internal control over financial reporting as such 
term is defined in Exchange Act Rule 13a–15(f).  Management, with the participation of our Chief Executive Officer and 
Chief  Financial  Officer,  assessed  the  effectiveness  of  our  internal  control  over  financial  reporting  as  of  December 31, 
2021.  In making this assessment, management used the framework set forth in Internal Control-Integrated Framework 
(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based upon this assessment, 
our management concluded that, as of December 31, 2021, our internal control over financial reporting was effective to 
provide reasonable assurance that the desired control objectives were achieved. 

47 

 
   
 
 
 
 
 
 
 
 
 
 
 
 
The  effectiveness  of  internal  control  over  financial  reporting  has  been  audited  by  Ernst &  Young  LLP,  independent 
registered public accounting firm, as stated in their report which is included elsewhere in this Annual Report on Form 10-
K. 

Changes in Internal Control over Financial Reporting 

Based  upon  the  evaluation  performed  by  our  management,  which  was  conducted  with  the  participation  of  our  Chief 
Executive Officer and Chief Financial Officer, there has been no change in our internal control over financial reporting 
during the quarter ended December 31, 2021 that has materially affected, or is reasonably likely to materially affect, our 
internal control over financial reporting.   

48 

 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Shareholders and the Board of Directors of Consolidated Communications Holdings, Inc. 

Opinion on Internal Control over Financial Reporting 

We have audited Consolidated Communications Holdings, Inc. and subsidiaries’ internal control over financial reporting 
as  of  December  31,  2021,  based  on  criteria  established  in  Internal  Control—Integrated  Framework  issued  by  the 
Committee  of  Sponsoring  Organizations  of  the  Treadway  Commission  (2013  framework)  (the  COSO  criteria).  In  our 
opinion, Consolidated Communications Holdings, Inc. and subsidiaries (the Company) maintained, in all material respects, 
effective internal control over financial reporting as of December 31, 2021, based on the COSO criteria.  

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United 
States)  (PCAOB),  the  consolidated  balance  sheets  of  the  Company  as  of  December  31,  2021  and  2020,  the  related 
consolidated  statements  of  operations,  comprehensive  income  (loss),  changes  in  mezzanine  equity  and  shareholders’ 
equity and cash flows for each of the three years in the period ended December 31, 2021, and the related notes and our 
report dated March 4, 2022 expressed an unqualified opinion thereon. 

Basis for Opinion  

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s 
Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal 
control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are 
required  to  be  independent  with  respect  to  the  Company  in  accordance  with  the  U.S.  federal  securities  laws  and  the 
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained 
in all material respects.  

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material 
weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed 
risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit 
provides a reasonable basis for our opinion.   

Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for  external  purposes  in  accordance  with 
generally accepted accounting principles. A company’s internal control over financial reporting includes those policies 
and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the 
transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded 
as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, 
and that receipts and expenditures of the company are being made only in accordance with authorizations of management 
and  directors  of  the  company;  and  (3)  provide  reasonable  assurance  regarding  prevention  or  timely  detection  of 
unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial 
statements.  

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.  

/s/ Ernst & Young LLP 

St. Louis, Missouri 
March 4, 2022 

49 

 
 
 
 
 
 
 
 
 
 
 
 
Item 9B.  Other Information 

None. 

Item 9C.  Disclosure Regarding Foreign Jurisdictions that Prevent Inspections 

Not applicable. 

Item 10.  Directors, Executive Officers and Corporate Governance 

PART III 

Our Board of Directors adopted a Code of Business Conduct and Ethics (“the code”) that applies to all of our employees, 
officers and directors, including our principal executive officer, principal financial officer and principal accounting officer. 
A copy of the code is posted on our investor relations website at www.consolidated.com.  Information contained on the 
website is not incorporated by reference in, or considered to be a part of, this document. 

Additional information required by this Item is incorporated herein by reference to our proxy statement for the annual 
meeting  of  our  shareholders  to  be  filed  pursuant  to  Regulation  14A  within  120  days  after  our  fiscal  year-end  of 
December 31, 2021. 

Item 11.  Executive Compensation 

Incorporated herein by reference to our proxy statement for the annual meeting of our shareholders to be filed pursuant to 
Regulation 14A within 120 days after our fiscal year-end of December 31, 2021. 

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 

Incorporated herein by reference to our proxy statement for the annual meeting of our shareholders to be filed pursuant to 
Regulation 14A within 120 days after our fiscal year-end of December 31, 2021. 

Item 13.  Certain Relationships and Related Transactions, and Director Independence 

Incorporated herein by reference to our proxy statement for the annual meeting of our shareholders to be filed pursuant to 
Regulation 14A within 120 days after our fiscal year-end of December 31, 2021. 

Item 14.  Principal Accountant Fees and Services 

Incorporated herein by reference to our proxy statement for the annual meeting of our shareholders to be filed pursuant to 
Regulation 14A within 120 days after our fiscal year-end of December 31, 2021. 

50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 15.  Exhibits and Financial Statement Schedules 

PART IV 

(1) All Financial Statements 

Location

  The following consolidating financial statements and independent auditors’ report are filed as part of 

this report on Form 10-K in Item 8–“Financial Statements and Supplementary Data”: 

  Report of Independent Registered Public Accounting Firm (PCAOB ID 42) 
  Consolidated Statements of Operations for each of the three years in the period ended December 31, 2021 
  Consolidated Statements of Comprehensive Income (Loss) for each of the three years in the period 

ended December 31, 2021 

  Consolidated Balance Sheets as of December 31, 2021 and 2020 
  Consolidated Statements of Changes in Mezzanine Equity and Shareholders’ Equity for each of the 

three years in the period ended December 31, 2021 

  Consolidated Statements of Cash Flows for each of the three years in the period ended 

December 31, 2021 

  Notes to Consolidated Financial Statements 

  (2) Financial Statement Schedules  

F-1
F-3

F-4
F-5

F-6

F-7
F-8

  No financial statement schedules have been included because they are not required, not applicable, or the 

information is otherwise included in the notes to the financial statements. 

   (3) Exhibits 

The exhibits listed below on the accompanying Index to Exhibits are filed or furnished as part of 
this report. 

Exhibit 
No. 

Description 

3.1 

3.2 

3.3 

4.1 

4.2 

4.3 

4.4 

Form of Amended and Restated Certificate of Incorporation (incorporated by reference to Exhibit 3.1 to 
Amendment No. 7 to Form S-1 dated July 19, 2005) 

Certificate  of  Amendment  of  the  Amended  and  Restated  Certificate  of  Incorporation  of  Consolidated 
Communications Holdings, Inc., as filed with the Secretary of State of the State of Delaware on May 3, 
2011 (incorporated by reference to Exhibit 3.1 to our Current Report on Form 8-K dated May 4, 2011) 

Amended and Restated Bylaws of Consolidated Communications Holdings Inc., as amended as of June 29, 
2014 (incorporated by reference to Exhibit 3.2 to our Current Report on Form 8-K dated June 29, 2014) 

Specimen  Common  Stock  Certificate  (incorporated  by  reference  to  Exhibit 4.1  to  Amendment  No. 7  to 
Form S-1 dated July 19, 2005) 

Indenture, dated as of October 2, 2020, by and among Consolidated Communications, Inc., Consolidated 
Communications  Holdings,  Inc.,  the  other  Guarantors  party  thereto  and  Wells  Fargo  Bank,  National 
Association, as Trustee (incorporated by reference to Exhibit 4.1 to our Current Report on Form 8-K dated 
October 2, 2020) 

Form of 6.500% Senior Secured Note due 2028 (incorporated by reference to Exhibit A to Exhibit 4.1 to 
our Current Report on Form 8-K dated October 2, 2020) 

Joinder  Agreement  to  Guaranty  Agreement,  dated  as  of  February  1,  2021,  by  and  among  Consolidated 
Communications, Inc., the subsidiaries of Consolidated Communications Holdings, Inc. party thereto and 
Wells Fargo Bank, National Association, as Administrative Agent (incorporated by reference to Exhibit 4.1 
to our Current Report on Form 8-K dated February 1, 2021) 

51 

 
 
   
   
   
   
   
 
 
 
 
   
   
 
   
   
 
   
   
 
 
 
 
 
    
 
 
 
   
 
 
 
 
4.5* 

4.6* 

4.7 

4.8 

4.9 

4.10 

4.11 

4.12 

4.13 

4.14 

4.15 

4.16 

Supplement  No.  1  to  Security  Agreement,  dated  as  of  February  1,  2021,  among  the  subsidiaries  of 
Consolidated Communications Holdings, Inc. party thereto and Wells Fargo Bank, National Association, 
as  Collateral  Agent  (incorporated  by  reference  to  Exhibit 4.2  to our  Current  Report  on  Form 8-K  dated 
February 1, 2021) 

Supplement  No.  1  to  Pledge  Agreement,  dated  as  of  February  1,  2021,  among  Consolidated 
Communications, Inc., the subsidiaries of Consolidated Communications Holdings, Inc. party thereto and 
Wells Fargo Bank, National Association, as Collateral Agent (incorporated by reference to Exhibit 4.3 to 
our Current Report on Form 8-K dated February 1, 2021) 

First Supplemental Indenture, dated as of February 1, 2021, among Consolidated Communications, Inc., 
the  subsidiaries  of  Consolidated  Communications  Holdings,  Inc.  party  thereto  and  Wells  Fargo  Bank, 
National Association, as Trustee and Notes Collateral Agent (incorporated by reference to Exhibit 4.4 to 
our Current Report on Form 8-K dated February 1, 2021) 

Joinder  Agreement  to  Guaranty  Agreement,  dated  as  of  April  12,  2021,  by  and  among  Consolidated 
Communications, Inc., Consolidated Communications of Pennsylvania Company, LLC and Wells Fargo 
Bank,  National  Association,  as  Administrative  Agent  (incorporated  by  reference  to  Exhibit  4.1  to  our 
Current Report on Form 8-K dated April 12, 2021) 

Supplement  No.  2  to  Security  Agreement,  dated  as  of  April  12,  2021,  between  Consolidated 
Communications  of  Pennsylvania  Company,  LLC  and  Wells  Fargo  Bank,  National  Association,  as 
Collateral Agent (incorporated by reference to Exhibit 4.2 to our Current Report on Form 8-K dated April 
12, 2021) 

Supplement No. 2 to Pledge Agreement, dated as of April 12, 2021, between Consolidated Communications 
of  Pennsylvania  Company,  LLC  and  Wells  Fargo  Bank,  National  Association,  as  Collateral  Agent  
(incorporated by reference to Exhibit 4.3 to our Current Report on Form 8-K dated April 12, 2021) 

Second Supplement to 2020 Indenture, dated as of April 12, 2021, among Consolidated Communications, 
Inc.,  Consolidated  Communications  of  Pennsylvania  Company,  LLC  and  Wells  Fargo  Bank,  National 
Association, as Trustee and Notes Collateral Agent  (incorporated by reference to Exhibit 4.4 to our Current 
Report on Form 8-K dated April 12, 2021) 

Supplement  No.  2  to  Security  Agreement,  dated  as  of  April  12,  2021,  among  the  Consolidated 
Communications, Inc., Consolidated Communications of Pennsylvania Company, LLC and Wells Fargo 
Bank,  National  Association,  as  Notes  Collateral  Agent  (incorporated  by  reference  to  Exhibit  4.5  to  our 
Current Report on Form 8-K dated April 12, 2021) 

Supplement No. 2 to Pledge Agreement, dated as of April 12, 2021, between Consolidated Communications 
of Pennsylvania Company, LLC and Wells Fargo Bank, National Association, as Notes Collateral Agent 
(incorporated by reference to Exhibit 4.6 to our Current Report on Form 8-K dated April 12, 2021) 

First Supplement to 2021 Indenture, dated as of April 12, 2021, among Consolidated Communications, 
Inc.,  Consolidated  Communications  of  Pennsylvania  Company,  LLC  and  Wells  Fargo  Bank,  National 
Association, as Trustee and Notes Collateral Agent (incorporated by reference to Exhibit 4.7 to our Current 
Report on Form 8-K dated April 12, 2021) 

Supplement  No.  2  to  Security  Agreement,  dated  as  of  April  12,  2021,  among  Consolidated 
Communications, Inc., Consolidated Communications of Pennsylvania Company, LLC and Wells Fargo 
Bank,  National  Association,  as  Notes  Collateral  Agent  (incorporated  by  reference  to  Exhibit  4.8  to  our 
Current Report on Form 8-K dated April 12, 2021) 

Supplement No. 2 to Pledge Agreement, dated as of April 12, 2021, between Consolidated Communications 
of Pennsylvania Company, LLC and Wells Fargo Bank, National Association, as Notes Collateral Agent  
(incorporated by reference to Exhibit 4.9 to Form 8-K dated April 12, 2021) 

52 

4.17 

10.1* 

10.2 

10.3* 

10.4 

10.5* 

10.6 

10.7** 

10.8** 

10.9** 

10.10** 

10.11* 

10.12** 

10.13** 

10.14** 

Description of the Company’s securities registered pursuant to Section 12(b) of the Securities Exchange 
Act Form of Employment Security Agreement with the Company’s and its subsidiaries vice president and 
director level employees (incorporated by reference to Exhibit 4.14 to our Annual Report on Form 10-K 
for the period ended December 31, 2019) 

Investment Agreement, dated as of September 13, 2020, by and between Consolidated Communications 
Holdings,  Inc.  and  Searchlight  III  CVL,  L.P.  (incorporated  by  reference  to  Exhibit 10.1  to  our  Current 
Report on Form 8-K dated September 13, 2020) 

Governance Agreement, dated as of September 13, 2020, by and between Consolidated Communications 
Holdings,  Inc.  and  Searchlight  III  CVL,  L.P.  (incorporated  by  reference  to  Exhibit 10.2  to  our  Current 
Report on Form 8-K dated September 13, 2020) 

Contingent  Payment  Right  Agreement,  dated  as  of  October 2,  2020,  by  and  between  Consolidated 
Communications Holdings, Inc. and Searchlight III CVL, L.P. (incorporated by reference to Exhibit 10.1 
to our Current Report on Form 8-K dated October 2, 2020) 

Registration  Rights  Agreement,  dated  as  of  October 2,  2020,  by  and  between  Consolidated 
Communications Holdings, Inc. and Searchlight III CVL, L.P. (incorporated by reference to Exhibit 10.2 
to our Current Report on Form 8-K dated October 2, 2020) 

Credit  Agreement,  dated  as  of  October 2,  2020,  among  Consolidated  Communications  Holdings,  Inc., 
Consolidated Communications, Inc., the Lenders and other parties referred to therein, Wells Fargo Bank, 
National  Association,  as  Administrative  Agent,  Issuing  Bank  and  Swingline  Lender  (incorporated  by 
reference to Exhibit 10.3 to our Current Report on Form 8-K dated October 2, 2020) 

Amendment  No.  1,  dated  as  of  January  15,  2021,  to  the  Credit  Agreement  among  Consolidated 
Communications  Holdings,  Inc.,  Consolidated  Communications,  Inc.,  JPMorgan  Chase  Bank,  N.A.,  as 
incremental  term  loan  lender,  and  Wells  Fargo  Bank,  National  Association,  as  administrative  agent 
(incorporated by reference to Exhibit 10.1 to our Current Report on Form 8-K dated January 15, 2021) 

Amended and Restated Consolidated Communications Holdings, Inc. Restricted Share Plan (incorporated 
by reference to Exhibit 10.11 to Amendment No. 7 to Form S-1 dated July 19, 2005) 

Consolidated Communications Holdings, Inc. 2005 Long-Term Incentive Plan (as amended and restated 
effective May 5, 2009, as amended by amendments effective as of May 4, 2015 and amendments effective 
as of April 30, 2018) (incorporated by reference to Exhibit A to our definitive proxy statement on Schedule 
14A filed with the SEC on March 16, 2018) 

Fifth Amendment to the Consolidated Communications Holdings, Inc. 2005 Long-Term Incentive Plan, 
dated October 29, 2018 (incorporated by reference to Exhibit 10.9 to our Annual Report on Form 10-K for 
the period ended December 31, 2018) 

Form of Employment Security Agreement with the CEO of the Company (incorporated by reference to 
Exhibit 10.1 to our Current Report on Form 8-K dated October 25, 2020) 

Form of Employment Security Agreement with the CFO of the Company (incorporated by reference to 
Exhibit 10.2 to our Current Report on Form 8-K dated October 25, 2020) 

Form of  Employment  Security  Agreement  with  certain  of  the  Company’s  employees  (incorporated  by 
reference to Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter ended September 30, 2012) 

Form of  Employment  Security  Agreement  with  certain  of  the  Company’s  other  executive  officers 
(incorporated by reference to Exhibit 10.2 to our Current Report on Form 8-K dated December 4, 2009) 

Form of  Employment  Security  Agreement  with  the  Company’s  and  its  subsidiaries  vice  president  and 
director level employees (incorporated by reference to Exhibit 10.12 to our Annual Report on Form 10-K 
for the period ended December 31, 2007) 

10.15** 

Executive  Long-Term  Incentive  Program,  as  revised  March 12,  2007  (incorporated  by  reference  to 
Exhibit 10.1 to our Current Report on Form 8-K dated March 12, 2007) 

53 

 
10.16** 

10.17** 

10.18** 

10.19** 

10.20** 

10.21** 

10.22 

21 

23.1 

31.1 

31.2 

32.1 

101 

Form of 2005 Long-Term Incentive Plan Performance Stock Grant Certificate (incorporated by reference 
to Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter ended March 31, 2017) 

Form of 2005 Long-Term Incentive Plan Restricted Stock Grant Certificate (incorporated by reference to 
Exhibit 10.2 to our Quarterly Report on Form 10-K for the quarter ended March 31, 2017) 

Form of 2005 Long-Term Incentive Plan Restricted Stock Grant Certificate (Executive) (incorporated by 
reference to Exhibit 10.1 to our Quarterly Report on Form 10-Q for the quarter ended March 31, 2019) 

Form of 2005 Long-Term Incentive Plan Performance Stock Grant Certificate (Executive) (incorporated 
by reference to Exhibit 10.2 to our Quarterly Report on Form 10-Q for the quarter ended March 31, 2019) 

Form of 2005 Long-Term Incentive Plan Restricted Stock Grant Certificate for Directors (incorporated by 
reference to Exhibit 10.4 to our Current Report on Form 8-K dated March 12, 2007) 

Description of the Consolidated Communications Holdings, Inc. Bonus Plan (incorporated by reference to 
Exhibit 10.5 to our Current Report on Form 8-K dated March 12, 2007) 

Form of Indemnification Agreement with Directors and Executive Officers (incorporated by reference to 
Exhibit 10.1 to our Current Report on Form 8-K dated May 7, 2013) 

List of subsidiaries of the Registrant 

Consent of Ernst & Young LLP (St. Louis) 

Certificate  of  Chief  Executive  Officer  of  Consolidated  Communications  Holdings, Inc.  pursuant  to 
Rule 13(a)-14(a) under the Securities Exchange Act of 1934 

Certificate  of  Chief  Financial  Officer  of  Consolidated  Communications  Holdings, Inc.  pursuant  to 
Rule 13(a)-14(a) under the Securities Exchange Act of 1934 

Certification of the Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, 
as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 

The following financial information from Consolidated Communications Holdings, Inc. Annual Report on 
Form 10-K for  the  year  ended December 31,  2021, formatted  in  XBRL (eXtensible  Business  Reporting 
Language):  (i) Consolidated  Statements  of  Operations,  (ii) Consolidated  Statements  of  Comprehensive 
Income, (iii) Consolidated Balance Sheets, (iv) Consolidated Statements of Changes in Mezzanine Equity 
and  Shareholders’  Equity,  (v) Consolidated  Statements  of  Cash  Flows,  and  (vi) Notes  to  Consolidated 
Financial Statements 

104 

Cover Page Interactive Data File (embedded within the Inline XBRL document and contained in Exhibit 
101) 

*Schedules and other attachments are omitted.  The Company agrees to furnish, as a supplement, a copy of any schedule 
or other attachment to the Securities and Exchange Commission upon request. 

**Compensatory plan or arrangement. 

Item 16.  Form 10-K Summary 

Not Applicable. 

54 

 
 
 
 
 
 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly 
caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, in Mattoon, Illinois on March 
4, 2022. 

SIGNATURES 

CONSOLIDATED COMMUNICATIONS 
HOLDINGS, INC. 
By: /s/ C. ROBERT UDELL JR. 
  C. Robert Udell Jr. 
  Chief Executive Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 
persons on behalf of the registrant and in the capacities and on the dates indicated. 

Signature 

Title 

By:  /s/ C. ROBERT UDELL JR. 

President and 

C. Robert Udell Jr. 

  Chief Executive Officer, Director 
(Principal Executive Officer) 

Date 

March 4, 2022 

By:  /s/ STEVEN L. CHILDERS 

Steven L. Childers 

  Chief Financial Officer (Principal 
Financial and Accounting Officer) 

March 4, 2022 

By:  /s/ ROBERT J. CURREY 

  Chairman of the Board 

March 4, 2022 

Robert J. Currey 

By:  /s/ ANDREW S. FREY 

  Director 

Andrew J. Frey 

By:  /s/ DAVID G. FULLER 

  Director 

David G. Fuller 

By:  /s/ THOMAS A. GERKE 
Thomas A. Gerke 

By:  /s/ ROGER H. MOORE 
Roger H. Moore 

  Director 

  Director 

By:  /s/ MARIBETH S. RAHE 

  Director 

Maribeth S. Rahe 

By:  /s/ MARISSA M. SOLIS 

  Director 

Marissa M. Solis 

March 4, 2022 

March 4, 2022 

March 4, 2022 

March 4, 2022 

March 4, 2022 

March 4, 2022 

55 

 
   
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM  

To the Shareholders and the Board of Directors of Consolidated Communications Holdings, Inc. 

Opinion on the Financial Statements 

We  have  audited  the  accompanying  consolidated  balance  sheets  of  Consolidated  Communications  Holdings,  Inc.  and  subsidiaries  (the 
Company) as of December 31, 2021 and 2020, the related consolidated statements of operations, comprehensive income (loss), changes in 
mezzanine equity and shareholders’ equity and cash flows for each of the three years in the period ended December 31, 2021 and the related 
notes (collectively referred to as the “consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, 
in all material respects, the financial position of the Company at December 31, 2021 and 2020, and the results of its operations and its cash 
flows for each of the three years in the period ended December 31, 2021, in conformity with U.S. generally accepted accounting principles. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the 
Company's internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control-Integrated 
Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) and our report dated 
March 4, 2022 expressed an unqualified opinion thereon. 

Basis for Opinion  

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company’s 
financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent 
with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities 
and Exchange Commission and the PCAOB.  

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to 
obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our 
audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, 
and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts 
and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made 
by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable 
basis for our opinion. 

Critical Audit Matter 

The  critical  audit  matter  communicated  below  is  a  matter  arising  from  the  current  period  audit  of  the  financial  statements  that  was 
communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material to the 
financial statements and (2) involved our especially challenging, subjective or complex judgments. The communication of the critical audit 
matter does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating 
the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates. 

Defined Benefit Pension and Other Post-Retirement Benefit Obligations 

Description of the Matter  The Company sponsors several pension plans and other postretirement benefit plans. 
At December 31, 2021, the Company's aggregate defined benefit pension obligation 
was $744 million and exceeded the fair value of pension plan assets of $617 million, 
resulting in an unfunded defined benefit pension obligation of $127 million. Also, at 
December  31,  2021,  the  other  postretirement  benefits  obligation  was  approximately 
$96  million.  As  explained  in  Note  13  of  the  consolidated  financial  statements,  the 
Company  updates  the  assumptions used  to  measure  the  defined benefit pension  and 
postretirement benefit obligations, including discount rates, at December 31 or upon a 
remeasurement  event  to  reflect  updated  actuarial  assumptions.  The  Company 
determines the discount rates used to measure the obligations based upon an analysis 
of a hypothetical portfolio of bonds that match the expected cash flow of its pension 

F-1 

 
 
 
 
 
 
 
 
 
 
How  we  addressed  the 
Matter in our audit 

and other postretirement benefit plans. Auditing the post-retirement benefit obligations 
is complex and required the involvement of specialists due to the highly judgmental 
nature  of  assumptions  used  in  the  measurement  process,  primarily  the  discount  rate 
assumptions, which had a significant effect on the projected benefit obligations. 

We  obtained  an  understanding,  evaluated  the  design  and  tested  the  operating 
effectiveness of controls over the post-retirement benefits obligation valuation process. 
For example, we tested controls over management's review of the benefit obligation 
calculations and the significant actuarial assumptions, including the discount rates. To 
test the determination of the discount rate used in the calculation of the pension and 
post-retirement  benefit  obligations,  we  performed  audit  procedures  that  focused  on 
evaluating,  with  the  assistance  of  our  actuarial  specialists,  the  determination  of  the 
discount rates, among other procedures. For example, we assessed the appropriateness 
of the bonds included in the analysis used by management by evaluating the criteria 
used  to  select  bonds,  and  by  testing  the  characteristics  and  investment  grade  of  the 
bonds  selected,  and  we  tested  the  mathematical  accuracy  of  the  analysis  used  by 
management through recalculation of the present value of cash flows and compared to 
the disclosed obligation. 

/s/ Ernst & Young LLP 

We have served as the Company’s auditor since 2002. 

St. Louis, Missouri 

March 4, 2022 

F-2 

 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED COMMUNICATIONS HOLDINGS, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF OPERATIONS 
(amounts in thousands, except per share amounts) 

Net revenues 

Operating expense: 

Cost of services and products (exclusive of depreciation and amortization) 
Selling, general and administrative expenses 
Acquisition and other transaction costs 
Loss on impairment of assets held for sale 
Depreciation and amortization 

Income from operations 

Other income (expense): 

Interest expense, net of interest income 
Gain (loss) on extinguishment of debt 
Investment income 
Change in fair value of contingent payment rights 
Other, net 

Income (loss) before income taxes 

Income tax expense (benefit) 

Net income (loss) 
Less: dividends on Series A preferred stock 
Less: net income attributable to noncontrolling interest 
Net income (loss) attributable to common shareholders 

Year Ended December 31,  
2020 
  $  1,282,233   $  1,304,028   $  1,336,542  

2019 

2021 

 569,629  
 271,125  
 —  
 5,704  
 300,597  
 135,178  

 560,644  
 275,361  
 7,646  
 —  
 324,864  
 135,513  

 574,936  
 299,088  
 —  
 —  
 381,237  
 81,281  

   (175,195) 
 (17,101) 
 42,307  
 (86,476) 
 873  
   (100,414) 

   (143,591)  
 (18,264)  
 41,062  
 23,802  
 9,716  
 48,238  

 (136,660) 
 4,510  
 38,088  
 —  
 (10,864) 
 (23,645) 

 6,279  

 10,936  

 (3,714) 

   (106,693) 
 2,677  
 392  

  $   (109,762)  $ 

 37,302  
 —  
 325  
 36,977   $ 

 (19,931) 
 —  
 452  
 (20,383) 

Net income (loss) per basic and diluted common shares attributable to common shareholders 

$ 

 (1.26)  $ 

 0.47   $ 

 (0.29) 

Dividends declared per common share 

  $ 

 —   $ 

 —   $ 

 0.39  

See accompanying notes. 

F-3 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
    
    
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
CONSOLIDATED COMMUNICATIONS HOLDINGS, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) 
(amounts in thousands) 

Net income (loss) 

Pension and post-retirement obligations: 

Year Ended December 31,  
2020 

2021 

2019 

  $  (106,693)  $ 

 37,302   $  (19,931) 

 33,344  

   (27,007) 

  (16,738) 

 5,444  

 436  

 7,936  

 868  
 —  
 10,191  
 (56,846) 
 392  
 (57,238)  $ 

   (13,601) 
 —  
   11,622  
 8,752  
 325  

  (19,237) 
 (576) 
 959  
  (47,587) 
 452  
 8,427   $  (48,039) 

Change in net actuarial loss and prior service cost, net of tax of $11,903, $(9,710) and 
$(5,875) 
Amortization of actuarial loss (gain) and prior service cost (credit) to earnings, net of 
tax of $1,950, $140 and $2,842 

Derivative instruments designated as cash flow hedges: 

Change in fair value of derivatives, net of tax of $306, $(4,797) and $(6,776) 
Cumulative adjustment upon adoption of ASU 2017-12, net of tax of $(203) 
Reclassification of realized loss to earnings, net of tax of $3,773, $4,061 and $149 

Comprehensive income (loss) 

Less: comprehensive income attributable to noncontrolling interest 
Total comprehensive income (loss) attributable to common shareholders 

  $ 

See accompanying notes. 

F-4 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
        
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED COMMUNICATIONS HOLDINGS, INC. AND SUBSIDIARIES 
CONSOLIDATED BALANCE SHEETS 
(amounts in thousands, except share and per share amounts) 

ASSETS 
Current assets: 

Cash and cash equivalents 
Short-term investments 
Accounts receivable, net of allowance for credit losses 
Income tax receivable 
Prepaid expenses and other current assets 
Assets held for sale 

Total current assets 

Property, plant and equipment, net 
Investments 
Goodwill 
Customer relationships, net 
Other intangible assets 
Other assets 
Total assets 

LIABILITIES, MEZZANINE EQUITY AND SHAREHOLDERS’ EQUITY 
Current liabilities: 

Accounts payable 
Advance billings and customer deposits 
Accrued compensation 
Accrued interest 
Accrued expense  
Current portion of long-term debt and finance lease obligations 
Liabilities held for sale 

Total current liabilities 

Long-term debt and finance lease obligations 
Deferred income taxes 
Pension and other post-retirement obligations 
Convertible security interest 
Contingent payment rights 
Other long-term liabilities 
Total liabilities 

Commitments and contingencies (Note 15)  

December 31,  

2021 

2020 

$ 

 $ 

$ 

 99,635  
 110,801  
 133,362  
 1,134  
 56,831  
 26,052  
 427,815  

 2,019,444  
 109,578  
 1,013,243  
 73,939  
 10,557  
 58,116  
 3,712,692  

 40,953  
 53,028  
 68,272  
 17,819  
 97,417  
 7,959  
 97  
 285,545  

 2,118,853  
 194,458  
 214,671  
 —  
 —  
 62,789  
 2,876,316  

$ 

$ 

$ 

 155,561  
 —  
 137,646  
 1,072  
 46,382  
 —  
 340,661  

 1,760,152  
 111,665  
 1,035,274  
 113,418  
 10,557  
 135,573  
 3,507,300  

 25,283  
 49,544  
 74,957  
 21,194  
 81,931  
 17,561  
 —  
 270,470  

 1,932,666  
 171,021  
 300,373  
 238,701  
 123,241  
 81,600  
 3,118,072  

Series A preferred stock, par value $0.01 per share; 10,000,000 shares authorized, 434,266 shares outstanding 

as of December 31, 2021; liquidation preference of $436,943 as of December 31, 2021 

 288,576  

 —  

Shareholders’ equity: 

Common stock, par value $0.01 per share; 150,000,000 and 100,000,000 shares authorized as of December 31, 
2021 and December 31, 2020, respectively, 113,647,364 and 79,227,607 shares outstanding as of December 31, 
2021 and December 31, 2020, respectively 
Additional paid-in capital 
Accumulated deficit 
Accumulated other comprehensive loss, net 
Noncontrolling interest 
Total shareholders’ equity 
Total liabilities, mezzanine equity and shareholders’ equity 

 $ 

 1,137  
 740,746  
 (141,599) 
 (59,571) 
 7,087  
 547,800  

 3,712,692       $ 

 792  
 525,673  
 (34,514) 
 (109,418) 
 6,695  
 389,228  
 3,507,300  

See accompanying notes. 

F-5 

 
 
 
 
 
 
 
 
 
 
  
 
  
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED COMMUNICATIONS HOLDINGS, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CHANGES IN MEZZANINE EQUITY AND SHAREHOLDERS’ EQUITY 
(amounts in thousands) 

  Mezzanine Equity 

Shareholders' Equity 

 Additional    Retained  
  Earnings 
  Paid-in  
(Deficit) 
  Shares     Amount     Shares     Amount    Capital 

  Common Stock 

Preferred Stock 

  Accumulated 
Other  

  Non- 

 Comprehensive  controlling     

Loss, net 

Interest 

Total 

Balance at December 31, 2018 

Cash dividends on common stock 
Shares issued under employee plan, net of 
forfeitures 
Non-cash, share-based compensation 
Purchase and retirement of common stock    
Other comprehensive income (loss) 
Cumulative adjustment upon adoption of 
ASU 2017-12  
Net income (loss) 

Balance at December 31, 2019 

Shares issued under employee plan, net of 
forfeitures 
Shares issued to Searchlight 
Non-cash, share-based compensation 
Purchase and retirement of common stock    
Other comprehensive income (loss) 
Cumulative adjustment: adoption of ASU 
2016-13 
Net income (loss) 

Balance at December 31, 2020 

Shares issued under employee plan, net of 
forfeitures 
Shares issued to Searchlight 
Series A preferred stock issued 
Dividends on Series A preferred stock 
accrued 
Non-cash, share-based compensation 
Purchase and retirement of common stock    
Other comprehensive income (loss) 
Net income (loss) 

Balance at December 31, 2021 

 —   $
 —     

 —     
 —     
 —     
 —     

 —    
 —     
 —   $

 —     
 —     
 —     
 —     
 —     

 —    
 —     
 —   $

 —  
 —  

 71,187   $  712   $ 513,070   $  (50,834)  $ 
 (576)    
 —       (27,289)    

 —     

 (53,212)  $ 
 —    

 5,918   $  415,654  
 (27,865) 

 —     

 —  
 —  
 —  
 —  

 —  
 —  
 —  

 —  
 —  
 —  
 —  
 —  

 —  
 —  
 —  

 870     
 —     
 (96)    
 —     

 9     
 —     
 (1)    
 —     

 (9)    
 6,836     
 (362)    
 —     

 —     
 —     
 —     
 —     

 —    
 —    
 —    
 (27,656)   

 —     
 —     
 —     
 —     

 —  
 6,836  
 (363) 
 (27,656) 

 —    
 —     

 576    
 (20,383)    
 71,961   $  720   $ 492,246   $  (71,217)  $ 

 —    
 —     

 —    
 —     

 —    
 —    
 (80,868)  $ 

 —     
 452     

 576  
 (19,931) 
 6,370   $  347,251  

 1,061     
 6,353     
 —     
 (147)    
 —     

 11     
 63     
 —     
 (2)    
 —     

 (11)    
 26,716     
 7,533     
 (811)    

 —     
 —     
 —     
 —     
 —     

 —    
 —    
 —    
 —    
 (28,550)   

 —     
 —     
 —     
 —     
 —     

 —  
 26,779  
 7,533  
 (813) 
 (28,550) 

 —    
 —     

 (274)   
 36,977     
 79,228   $  792   $ 525,673   $  (34,514)  $ 

 —    
 —     

 —    
 —     

 —    
 —    
 (109,418)  $ 

 —     
 325     

 (274) 
 37,302  
 6,695   $  389,228  

 —     
 —     

 —  
 —  
 434      285,899  

 1,652     
 32,986     
 —    

 17     
 (17)    
 330      209,387     
 —    

 —    

 —     
 —     
 —    

 —    
 —    
 —    

 —     
 —  
 —       209,717  
 —  
 —    

 —    
 —    
 —     
 —     
 —     
 —    
 —     
 —     
 —     
 —      (107,085)    
 434   $ 288,576    113,647   $ 1,137   $ 740,746   $ (141,599)  $ 

 —    
 —     
 (219)    
 —     
 —     

 2,677  
 —  
 —  
 —  
 —  

 —    
 —     
 (2)    
 —     
 —     

 (2,677)   
 10,097     
 (1,717)    

 —    
 —    
 —    
 49,847    
 —    

 (59,571)  $ 

 —    
 —     
 —     
 —     

 (2,677) 
 10,097  
 (1,719) 
 49,847  
 392      (106,693) 
 7,087   $  547,800  

See accompanying notes. 

F-6 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
   
 
 
 
   
 
 
   
 
 
 
 
 
 
 
  
  
  
  
 
 
 
    
  
   
   
   
   
   
   
 
  
  
  
  
  
  
  
  
  
  
  
  
    
  
  
  
  
  
 
 
  
  
    
  
  
 
 
CONSOLIDATED COMMUNICATIONS HOLDINGS, INC. AND SUBSIDIARIES 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
(amounts in thousands) 

2021 

Year Ended December 31,  
2020 

2019 

$ 

 (106,693)  $ 

 37,302   $ 

 (19,931) 

Cash flows from operating activities: 

Net income (loss) 

Adjustments to reconcile net income (loss) to net cash provided by operating activities: 

Depreciation and amortization 
Deferred income taxes 
Cash distributions from wireless partnerships in excess of (less than) current 
earnings 
Pension and post-retirement contributions in excess of expense 
Stock-based compensation expense 
Amortization of deferred financing costs and discounts 
Noncash interest expense on convertible security interest 
Loss (gain) on extinguishment of debt 
Loss (gain) on change in fair value of contingent payment rights 
Loss on impairment of assets held for sale 
Other, net 
Changes in operating assets and liabilities: 

Accounts receivable, net 
Income tax receivable 
Prepaid expenses and other assets 
Accounts payable 
Accrued expenses and other liabilities 

Net cash provided by operating activities 

Cash flows from investing activities: 

Purchases of property, plant and equipment, net 
Purchase of investments 
Proceeds from sale of assets 
Proceeds from sale and maturity of investments 
Other 

Net cash used in investing activities 

Cash flows from financing activities: 

Proceeds from bond offering 
Proceeds from issuance of long-term debt 
Proceeds from issuance of common stock 
Payment of finance lease obligations 
Payment on long-term debt 
Retirement of senior notes 
Payment of financing costs 
Share repurchases for minimum tax withholding 
Dividends on common stock 
Other 

Net cash provided by (used in) financing activities 
Change in cash and cash equivalents 
Cash and cash equivalents at beginning of period 
Cash and cash equivalents at end of period 

  $ 

See accompanying notes. 

F-7 

 300,597  
 5,504  

 1,195  
 (33,208) 
 10,097  
 15,622  
 30,927  
 17,101  
 86,476  
 5,704  
 3,226  

 4,103  
 (62) 
 (12,863) 
 (189) 
 (8,670) 
 318,867  

 (480,346) 
 (175,764) 
 3,469  
 66,198  
 —  
 (586,443) 

 324,864  
 8,386  

 844  
 (37,301) 
 7,533  
 7,871  
 7,875  
 10,629  
 (23,802) 
 —  
 (2,501) 

 (4,993) 
 3,103  
 (7,457) 
 (5,653) 
 38,280  
 364,980  

 (217,563) 
 —  
 7,071  
 426  
 —  
 (210,066) 

 400,000  
 150,000  
 75,000  
 (6,365) 
 (397,000) 
 —  
 (8,266) 
 (1,719) 
 —  
 —  
 211,650  
 (55,926) 
 155,561  
 99,635   $ 

 750,000  
 1,271,250  
 350,000  
 (9,020) 
    (1,867,838) 
 (444,717) 
 (59,139) 
 (812) 
 —  
 (1,472) 
 (11,748) 
 143,166  
 12,395  
 155,561   $ 

 381,237  
 (5,249) 

 (1,901) 
 (24,507) 
 6,836  
 4,932  
 —  
 (4,510) 
 —  
 —  
 1,487  

 13,120  
 9,908  
 (1,546) 
 (1,566) 
 (19,214) 
 339,096  

 (232,203) 
 —  
 14,718  
 329  
 (663) 
 (217,819) 

 —  
 195,000  
 —  
 (12,519) 
 (195,350) 
 (49,804) 
 —  
 (363) 
 (55,445) 
 —  
 (118,481) 
 2,796  
 9,599  
 12,395  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
     
     
  
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
 
 
  
  
 
  
  
 
 
 
  
  
 
 
 
 
 
  
  
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
 
 
  
  
 
  
 
 
 
  
  
 
  
  
 
  
  
 
 
 
 
  
  
 
 
  
  
 
 
  
  
 
 
 
 
 
CONSOLIDATED COMMUNICATIONS HOLDINGS, INC. AND SUBSIDIARIES 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
YEARS ENDED DECEMBER 31, 2021, 2020 AND 2019 

1.  BUSINESS DESCRIPTION & SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 

Business and Basis of Accounting 

Consolidated Communications Holdings, Inc. (the “Company,” “we,” “our” or “us”) is a holding company with operating 
subsidiaries  (collectively  “Consolidated”)  that  provide  communication  solutions  to  consumer,  commercial  and  carrier 
customers across a service area in over 20 states.  

Leveraging our advanced fiber network spanning approximately 52,400 fiber route miles, we offer residential high-speed 
Internet, video, phone and home security services as well as a comprehensive business product suite including: data and 
Internet solutions, voice, data center services, security services, managed and IT services, and an expanded suite of cloud 
services. 

Use of Estimates 

Preparation of the financial statements in conformity with accounting principles generally accepted in the United States 
and pursuant to the rules and regulations of the Securities and Exchange Commission (the “SEC”) requires management 
to make estimates and assumptions that effect the reported amounts of assets and liabilities as of the date of the financial 
statements  and  the  reported  amounts  of  revenues  and  expenses  during  the reporting period.  Actual results may differ 
materially  from  those  estimates.    Our  critical  accounting  estimates  include  (i)  impairment  evaluations  associated  with 
indefinite-lived intangible assets (Note 1), (ii) the determination of deferred tax asset and liability balances (Notes 1 and 
14) and (iii) pension plan and other post-retirement costs and obligations (Notes 1 and 13).  

Principles of Consolidation 

Our  consolidated  financial  statements  include  the  accounts  of  the  Company  and  our  wholly-owned  subsidiaries  and 
subsidiaries  in  which  we  have  a  controlling  financial  interest.  All  significant  intercompany  transactions  have  been 
eliminated. 

Recent Business Developments 

Searchlight Investment 

On December 7, 2021, we closed on the final stage of the investment agreement (the “Investment Agreement”) entered 
into on September 13, 2020 with an affiliate of Searchlight Capital Partners, L.P. (“Searchlight”).  In connection with the 
Investment Agreement, affiliates of Searchlight have invested an aggregate of $425.0 million in the Company and hold a 
combination of Series A perpetual preferred stock and approximately 35% of the Company’s outstanding common stock. 
For a more complete discussion of the transaction, refer to Note 4. With the strategic investment from Searchlight, we 
intend to enhance our fiber infrastructure and accelerate the investment in our network, which will include the upgrade 
over five years of approximately 1.6 million passings across select service areas to enable multi-Gig capable services to 
these homes and small businesses. Our fiber build plan included the upgrade of approximately 330,000 homes and small 
businesses in 2021. 

Refinancing of Long-term Debt  

On October 2, 2020, the Company and certain of its wholly-owned subsidiaries completed a refinancing of our long-term 
debt through the issuance of $2,250.0 million in new secured debt and retired all of our existing then outstanding debt 
obligations.  As described in Note 8, we entered into a new credit agreement and issued $750.0 million aggregate principal 
amount of 6.50% senior secured notes due 2028. On January 15, 2021, the Company issued an additional $150.0 million 
aggregate principal amount of incremental term loans under the credit agreement. On March 18, 2021, we issued $400.0 
million aggregate principal amount 5.00% Senior Notes and used the net proceeds from the issuance of notes to repay 
$397.0 million of the term loans outstanding under the credit agreement. On April 5, 2021, we entered into an amendment 

F-8 

 
 
 
   
 
 
 
 
 
 
 
 
 
to the credit agreement to refinance the outstanding term loans. For a more complete discussion of the refinancing, refer 
to Note 8. 

COVID-19 

We are closely monitoring the ongoing impact on our business of the novel strain of coronavirus (“COVID-19”) and its 
variants.  We are taking precautions to ensure the safety of our employees, customers and business partners, while assuring 
business continuity and reliable service and support to our customers.  While we have not seen a material adverse impact 
to  our  financial  results  from  COVID-19  to  date,  if  the  pandemic  worsens  or  new  variants  of  the  virus  become  more 
dominant  and  were  to  cause  significant  negative  impacts  to  economic  conditions,  our  results  of  operations,  financial 
condition and liquidity could be materially and adversely impacted. 

On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) was enacted by the U.S. 
government  as  an  emergency  economic  stimulus  package  that  includes  spending  and  tax  breaks  to  strengthen  the  US 
economy and fund a nationwide effort to curtail the economic effects of COVID-19.  The CARES Act included, among 
other things, deferral of certain employer payroll tax payments and certain income tax law changes including modifications 
to the net interest deduction limitations.  In 2020, we deferred the payment of approximately $12.0 million for the employer 
portion of Social Security taxes otherwise due in 2020 with 50% due by December 31, 2021 and the remaining 50% by 
December 31, 2022. The portion of the taxes deferred until 2021 were paid during the third quarter of 2021. On March 11, 
2021, the American Rescue Plan Act of 2021 (“ARPA”) was enacted and provides further economic relief to address the 
continued economic impact of COVID-19.  To date, these acts have not had a material impact on our consolidated financial 
statements, although we will continue to monitor the impact of any effects from these acts and other future legislation. 

Cash and Cash Equivalents 

We consider all highly liquid investments with an original maturity of three months or less to be cash equivalents.  Our 
cash  equivalents  consist  primarily  of  money  market  funds  and  commercial  paper.    The  carrying  amounts  of  our  cash 
equivalents approximate their fair values. 

Accounts Receivable and Allowance for Credit Losses 

Effective  January  1,  2020,  we  adopted  Accounting  Standards  Update  (“ASU”)  No.  2016-13  (“ASU  2016-13”), 
Measurement of Credit Losses on Financial Instruments, using the modified retrospective method. The adoption of the 
new standard did not result in a material impact to the Company. As part of the adoption, we recorded a cumulative effect 
adjustment of $0.3 million, net of tax, which decreased retained earnings during the year ended December 31, 2020. Of 
this amount, $0.2 million was related to the decrease in the value of our partnership interests as a result of the adoption of 
ASU 2016-13 by our equity method partnerships. The following disclosures have been made in accordance with ASU 
2016-13.  

Accounts  receivable  (“AR”)  consists  primarily  of  amounts  due  to  the  Company  from  normal  business  activities.  We 
maintain an allowance for credit losses (“ACL”) based on our historical loss experience, current conditions and forecasted 
changes including but not limited to changes related to the economy, our industry and business. Uncollectible accounts 
are written-off (removed from AR and charged against the ACL) when internal collection efforts have been unsuccessful. 
Subsequently, if payment is received from the customer, the recovery is credited to the ACL. 

The following table summarizes the activity in the ACL for the years ended December 31, 2021, 2020 and 2019: 

2019 

2021 

2020 
  $ 9,136    $  4,549    $ 4,421   
 —  
9,347   
(9,219) 
  $ 9,961    $  9,136    $ 4,549   

 —  
   7,752  
  (6,927) 

 144  
  11,573  
  (7,130) 

(In thousands) 
Balance at beginning of year 
Cumulative adjustment upon adoption of ASU 2016-13 
Provision charged to expense 
Write-offs, less recoveries 
Balance at end of year 

F-9 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
    
    
 
 
 
 
 
 
 
 
Investments 

Investments in debt securities that we have the positive intent and ability to hold until maturity are classified as held-to-
maturity. We consider all highly liquid investments with original maturities of three months or less to be cash equivalents. 
Investments  with  original  maturities  of  more  than  three  months  and  less  than  one  year  are  classified  as  short-term 
investments.  Held-to maturity debt securities are recorded at amortized cost, which approximates fair value, and realized 
gains or losses are recognized in earnings. 

Our long-term investments are primarily accounted for under either the equity method or at cost.  If we have the ability to 
exercise significant influence over the operations and financial policies of an affiliated company, the investment in the 
affiliated company is accounted for using the equity method.  If we do not have control and also cannot exercise significant 
influence, we account for these investments at our initial cost less impairment because fair value is not readily available 
for these investments. 

We review our investment portfolio periodically to determine whether there are identified events or circumstances that 
would indicate there is a decline in the fair value that is considered to be other than temporary.  If we believe the decline 
is  other  than  temporary, we evaluate  the  financial performance of  the business  and  compare  the  carrying value of  the 
investment to quoted market prices (if available) or the fair value of similar investments.  If an investment is deemed to 
have experienced an impairment that is considered other-than temporary, the carrying amount of the investment is reduced 
to its quoted or estimated fair value, as applicable, and an impairment loss is recognized in other income (expense). 

Fair Value of Financial Instruments 

We account for certain assets and liabilities at fair value.  Fair value is an exit price, representing the amount that would 
be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants.  As such, 
fair value is a market-based measurement that should be determined based on assumptions that market participants would 
use in pricing an asset or a liability.  A financial asset or liability’s classification within a three-tiered value hierarchy is 
determined based on the lowest level input that is significant to the fair value measurement. The hierarchy prioritizes the 
inputs to valuation techniques into three broad levels in order to maximize the use of observable inputs and minimize the 
use of unobservable inputs.  The levels of the fair value hierarchy are as follows: 

Level 1  –  Observable  inputs  that  reflect  quoted  prices  (unadjusted)  for  identical  assets  or  liabilities  in  active 

markets. 

Level 2 –  Inputs  that  reflect  quoted  prices  in  active  markets  for  similar  assets  or  liabilities,  quoted  prices  for 
identical or similar assets or liabilities in inactive markets and inputs other than quoted prices that are 
directly or indirectly observable in the marketplace. 

Level 3 –  Unobservable inputs which are supported by little or no market activity. 

Property, Plant and Equipment 

Property, plant and equipment are recorded at cost.  We capitalize additions and substantial improvements and expense 
repairs and maintenance costs as incurred. 

We capitalize the cost of internal-use network and non-network software which has a useful life in excess of one year. 
Subsequent additions, modifications or upgrades to internal-use network and non-network software are capitalized only to 
the extent that they allow the software to perform a task it previously did not perform. Software maintenance and training 
costs are expensed in the period in which they are incurred. Also, we capitalize interest associated with the development 
of internal-use network and non-network software. 

F-10 

 
 
 
 
 
 
 
 
 
 
 
 
Property, plant and equipment consisted of the following as of December 31, 2021 and 2020: 

     December 31,       December 31,       Estimated  

(In thousands) 
Land and buildings 
Central office switching and transmission 
Outside plant cable, wire and fiber facilities 
Furniture, fixtures and equipment 
Assets under finance leases 
Total plant in service 
Less: accumulated depreciation and amortization 
Plant in service 
Construction in progress 
Construction inventory 
Totals 

2021 

  Useful Lives    
2020 
  $  276,027    $  274,535     18 - 40 years 
   1,475,590     3 - 25 years 
   2,036,312     3 - 50 years 
303,680     3 - 15 years 
40,407     2 - 20 years 

   1,590,510   
   2,152,253   
324,562   
44,495   
   4,387,847   
  (2,698,421) 
   1,689,426   
265,054   
64,964   

   4,130,524   
  (2,466,407) 
   1,664,117   
64,056   
31,979   
  $  2,019,444    $  1,760,152   

Construction inventory, which is stated at weighted average cost, consists primarily of network construction materials and 
supplies that when issued are predominately capitalized as part of new customer installations and the construction of the 
network. 

We record depreciation using the straight-line method over estimated useful lives using either the group or unit method.  
The useful lives are estimated at the time the assets are acquired and are based on historical experience with similar assets, 
anticipated technological changes and the expected impact of our strategic operating plan on our network infrastructure.  
In addition, the ranges of estimated useful lives presented above are impacted by the accounting for business combinations 
as the lives assigned to these acquired assets are generally much shorter than that of a newly acquired asset.  The group 
method is used for depreciable assets dedicated to providing regulated telecommunication services, including the majority 
of the network, outside plant facilities and certain support assets.  A depreciation rate for each asset group is developed 
based on the average useful life of the group.  The group method requires periodic revision of depreciation rates.  When 
an individual asset is sold or retired, the difference between the proceeds, if any, and the cost of the asset is charged or 
credited to accumulated depreciation, without recognition of a gain or loss. 

The unit method is primarily used for buildings, furniture, fixtures and other support assets. Each asset is depreciated on 
the straight-line basis over its estimated useful life.  When an individual asset is sold or retired, the cost basis of the asset 
and related accumulated depreciation are removed from the accounts and any associated gain or loss is recognized. 

Depreciation and amortization expense related to property, plant and equipment was $261.1 million, $274.2 million and 
$315.0  million  in  2021,  2020  and  2019,  respectively.  Amortization  of  assets  under  capital  leases  is  included  in  the 
depreciation and amortization expense in the consolidated statements of operations. 

We  evaluate  the  recoverability  of  our  property,  plant  and  equipment  whenever  events  or  substantive  changes  in 
circumstances indicate that the carrying amount of an asset group may not be recoverable.  Recoverability is measured by 
a  comparison  of  the  carrying  amount  of  an  asset  group  to  estimated  undiscounted  future  cash  flows  expected  to  be 
generated by the asset group.  If the total of the expected future undiscounted cash flows were less than the carrying amount 
of the asset group, we would recognize an impairment charge for the difference between the estimated fair value and the 
carrying value of the asset group. 

Intangible Assets 

Indefinite-Lived Intangibles 

Goodwill  and  tradenames  are  evaluated  for  impairment  annually  or  more  frequently  when  events  or  changes  in 
circumstances indicate that the asset might be impaired.  We evaluate the carrying value of goodwill and tradenames as of 
November 30 of each year. 

Goodwill 

Goodwill  is  the  excess  of  the  acquisition  cost  of  a  business  over  the  fair  value  of  the  identifiable  net  assets  acquired.  
Goodwill is not amortized but instead evaluated annually for impairment.  The evaluation of goodwill may first include a 

F-11 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
  
 
  
  
 
 
 
 
 
 
 
  
  
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
qualitative assessment to determine whether it is more likely than not that the fair value of the reporting unit is less than 
its carrying amount.  Events and circumstances integrated into the qualitative assessment process include a combination 
of macroeconomic conditions affecting equity and credit markets, significant changes to the cost structure, overall financial 
performance and other relevant events affecting the reporting unit.  

When we use the quantitative approach to assess the goodwill carrying value and the fair value of our single reporting unit, 
the fair value of our reporting unit is compared to its carrying amount, including goodwill. The estimated fair value of the 
reporting unit is determined using a combination of market-based approaches and a discounted cash flow (“DCF”) model 
and reconciled to our market capitalization plus an estimated control premium. The assumptions used in the estimate of 
fair value are based upon a combination of historical results and trends, new industry developments and future cash flow 
projections,  as  well  as  relevant  comparable  company  earnings  multiples  for  the  market-based  approaches.    Such 
assumptions are subject to change as a result of changing economic and competitive conditions.  We use a weighting of 
the results derived from the valuation approaches to estimate the fair value of the reporting unit.  For the 2020 assessment, 
using  the  quantitative  approach,  we  concluded  that  the  fair  value  of  the  reporting  unit  exceeded  the  carrying  value  at 
November 30, 2020 and that there was no impairment of goodwill.   

In measuring the fair value of our single reporting unit as described, we consider the fair value of our reporting unit in 
relation to our overall enterprise value, measured as the publicly traded stock price multiplied by the fully diluted shares 
outstanding plus the fair value of outstanding debt.  Our reporting unit fair value models are consistent with a range in 
value indicated by both the preceding three-month average stock price and the stock price on the valuation date, plus an 
estimated acquisition premium which is based on observable transactions of comparable companies, if applicable. 

For the 2021 assessment, we evaluated the fair value of goodwill compared to the carrying value using the qualitative 
approach.  The results of the qualitative approach concluded that it was more likely than not that the fair value of goodwill 
was greater than the carrying value as of November 30, 2021. 

If the carrying value of the reporting unit exceeds its fair value, a goodwill impairment is recorded for the difference in the 
carrying value and fair value.  We did not recognize any goodwill impairment in 2021, 2020 or 2019 as a result of the 
impairment tests. 

At December 31, 2021 and 2020, the carrying value of goodwill was $1,013.2 million and $1,035.3 million, respectively. 
Goodwill decreased $22.1 million during 2021 as a result of allocated goodwill for a divestiture classified as held for sale 
at December 31, 2021, as described in Note 5. 

Trade Name 

Our  trade  name  is  the  federally  registered  mark  CONSOLIDATED,  a  design  of  interlocking  circles,  which  is  used  in 
association  with  our  communication  services.  The  Company’s  corporate  branding  strategy 
the 
CONSOLIDATED name and brand identity.  All of the Company’s business units and several of our products and services 
incorporate the CONSOLIDATED name.  Trade names with indefinite useful lives are not amortized but are tested for 
impairment at least annually.  If facts and circumstances change relating to a trade name’s continued use in the branding 
of our products and services, it may be treated as a finite-lived asset and begin to be amortized over its estimated remaining 
life.   

leverages 

When we use the quantitative approach to estimate the fair value of our trade names, we use DCFs based on a relief from 
royalty method.  If the fair value of our trade names was less than the carrying amount, we would recognize an impairment 
charge for the difference between the estimated fair value and the carrying value of the assets.  We perform our impairment 
testing of our trade names as single units of accounting based on their use in our single reporting unit. 

For the 2021 assessment, we used the qualitative approach to evaluate the fair value compared to the carrying value of the 
trade name.  Based on our assessment, we concluded that the fair value of the trade names continued to exceed the carrying 
value.  The carrying value of our trade names, excluding any finite lived trade names, was $10.6 million at December 31, 
2021 and 2020.   

F-12 

 
 
 
 
 
 
 
 
 
 
Finite-Lived Intangible Assets 

Finite-lived  intangible  assets  subject  to  amortization  consist  primarily  of  our  customer  lists  of  an  established  base  of 
customers  that  subscribe  to  our  services,  trade  names  of  acquired  companies  and  other  intangible  assets.    Finite-lived 
intangible assets are amortized using an accelerated amortization method or on a straight-line basis over their estimated 
useful lives.  We evaluate the potential impairment of finite-lived intangible assets when impairment indicators exist.  If 
the carrying value is no longer recoverable based upon the undiscounted future cash flows of the asset, an impairment 
equal to the difference between the carrying amount and the fair value of the asset is recognized.  We did not recognize 
any intangible impairment charges in the years ended December 31, 2021, 2020 or 2019. 

The components of finite-lived intangible assets are as follows: 

December 31, 2021 

December 31, 2020 

(In thousands) 

Useful Lives 

      Gross Carrying        Accumulated        Gross Carrying        Accumulated    
      Amortization    

      Amortization       

Amount 

Amount 

Customer relationships 

5   -  11 years 

  $ 

 318,498   $ 

 (244,559)  $ 

 318,921   $ 

 (205,503) 

Amortization expense related to the finite-lived intangible assets for the years ended December 31, 2021, 2020 and 2019 
was $39.5 million, $50.7 million and $66.2 million, respectively.  Expected future amortization expense of finite-lived 
intangible assets is as follows: 

(In thousands) 
2022 
2023 
2024 
2025 
2026 
Thereafter 

Total 

  $  30,850  
   23,963  
   10,617  
 3,180  
 2,529  
 2,800  
  $  73,939  

Derivative Financial Instruments 

We use derivative financial instruments to manage our exposure to the risks associated with fluctuations in interest rates. 
Our  interest  rate  swap  agreements  effectively  convert  a  portion  of  our  floating-rate  debt  to  a  fixed-rate  basis,  thereby 
reducing the impact of interest rate changes on future cash interest payments.  At the inception of a hedge transaction, we 
formally document the relationship between the hedging instruments including our objective and strategy for establishing 
the hedge.  In addition, the effectiveness of the derivative instrument is assessed at inception and on an ongoing basis 
throughout the hedging period.  Counterparties to derivative instruments expose us to credit-related losses in the event of 
nonperformance.    We  execute  agreements only  with  financial  institutions we  believe to  be  creditworthy  and regularly 
assess the credit worthiness of each of the counterparties.  We do not use derivative instruments for trading or speculative 
purposes. 

Derivative financial instruments are recorded at fair value in our consolidated balance sheets.  Fair value is determined 
based  on  projected  interest  rate  yield  curves  and  an  estimate  of  our  nonperformance  risk  or  our  counterparty’s 
nonperformance credit risk, as applicable.  We do not anticipate any nonperformance by any counterparty. 

For derivative instruments designated as a cash flow hedge, the change in the fair value is recognized as a component of 
accumulated other comprehensive income (loss) (“AOCI”) and is recognized as an adjustment to earnings over the period 
in which the hedged item impacts earnings.  When an interest rate swap agreement terminates, any resulting gain or loss 
is  recognized  over  the  shorter  of  the  remaining  original  term  of  the  hedging  instrument  or  the  remaining  life  of  the 
underlying debt obligation.  If a derivative instrument is de-designated, the remaining gain or loss in AOCI on the date of 
de-designation  is  amortized  to  earnings  over  the  remaining  term  of  the  hedging  instrument.  For  derivative  financial 
instruments that are not designated as a hedge, including those that have been de-designated, changes in fair value are 
recognized on a current basis in earnings.  Cash flows from hedging activities are classified under the same category as 
the cash flows from the hedged items in our consolidated statement of cash flows.  See Note 9 for further discussion of 
our derivative financial instruments. 

F-13 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
 
 
 
     
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
       
  
 
 
 
  
 
 
 
 
 
 
 
 
 
Series A Preferred Stock 

Our  Series  A  Preferred  Stock  is  classified  as  mezzanine  equity  in  the  consolidated  balance  sheets  due  to  a  deemed 
liquidation feature, which gives holders the right to require the Company to redeem all or any part of the holders’ Series 
A Preferred Stock for cash in the event of a fundamental change or change in control.  We have not adjusted the carrying 
value of the Series A Preferred Stock to its liquidation value since the securities are not currently redeemable nor is it 
probable that they will become redeemable. Subsequent adjustments to increase the carrying value to the liquidation value 
will be made only if and when it becomes probable that such a deemed liquidation event will occur. 

Share-based Compensation 

We recognize share-based compensation expense for all restricted stock awards (“RSAs”) and performance share awards 
(“PSAs”) (collectively, “stock awards”) based on the estimated fair value of the stock awards on the date of grant.  We 
recognize the expense associated with RSAs and PSAs on a straight-line basis over the requisite service period, which 
generally ranges from immediate vesting to a four-year vesting period, and account for forfeitures as they occur.  See Note 
12 for additional information regarding share-based compensation. 

Pension Plan and Other Post-Retirement Benefits 

We  maintain  noncontributory  defined  benefit  pension  plans  and  provide  certain  post-retirement  health  care  and  life 
insurance benefits to certain eligible employees.  We also maintain two unfunded supplemental retirement plans to provide 
incremental pension payments to certain former employees. See Note 13 for a more detailed discussion regarding our 
pension and other post-retirement benefits. 

We recognize pension  and post-retirement benefits  expense  during  the current  period in  the  consolidated  statement  of 
operations using certain assumptions, including the expected long-term rate of return on plan assets, interest cost implied 
by  the  discount  rate,  expected  health  care  cost  trend  rate  and  the  amortization  of  unrecognized  gains  and  losses.    We 
determine expected long-term rate of return on plan assets by considering historical investment performance, plan asset 
allocation strategies and return forecasts for each asset class and input from its advisors. Projected returns by such advisors 
were  based  on  broad  equity  and  fixed  income  indices.  The  expected  long-term  rate  of  return  is  reviewed  annually  in 
conjunction with other plan assumptions and revised, if considered necessary, to reflect changes in the financial markets 
and the investment strategy.  Our plan assets are valued at fair value as of the measurement date.  

Our discount rate assumption is determined annually to reflect the rate at which the benefits could be effectively settled 
and approximate the timing of expected future payments based on current market determined interest rates for similar 
obligations. We use bond matching model BOND:Link comprising of high quality corporate bonds to match cash flows 
to the expected benefit payments.  

We recognize the overfunded or underfunded status of our defined benefit pension and post-retirement plans as either an 
asset or liability in the consolidated balance sheet.  Actuarial gains and losses that arise during the year are recognized as 
a  component  of  comprehensive  income  (loss),  net  of  applicable  income  taxes,  and  included  in  accumulated  other 
comprehensive income (loss). These gains and losses are amortized over future years as a component of the net periodic 
benefit cost when the net gains and losses exceed 10% of the greater of the market-related value of the plan assets or the 
projected  benefit  obligation  at  the  beginning  of  the  year.    The  amount  in  excess  of  the  corridor  is  amortized  over  the 
average remaining service period of participating employees expected to receive benefits under the plans. 

Income Taxes 

Our estimates of income taxes and the significant items resulting in the recognition of deferred tax assets and liabilities 
are disclosed in Note 14 and reflect our assessment of future tax consequences of transactions that have been reflected in 
our financial statements or tax returns for each taxing jurisdiction in which we operate.  We base our provision for income 
taxes on our current period income, changes in our deferred income tax assets and liabilities, income tax rates, changes in 
estimates of our uncertain tax positions and tax planning opportunities available in the jurisdictions in which we operate.  
We recognize deferred tax assets and liabilities when there are temporary differences between the financial reporting basis 
and  tax  basis  of  our  assets  and  liabilities  and  for  the  expected  benefits  of  using  net  operating  loss  and  tax  credit  loss 
carryforwards.  We establish valuation allowances when necessary to reduce the carrying amount of deferred income tax 
assets to the amounts that we believe are more likely than not to be realized.  We evaluate the need to retain all or a portion 

F-14 

 
 
 
 
 
 
 
 
of the valuation allowance on our deferred tax assets.  When a change in the tax rate or tax law has an impact on deferred 
taxes, we apply the change when the tax law change is enacted, based on the years in which the temporary differences are 
expected to reverse.  As we operate in more than one state, changes in our state apportionment factors, based on operating 
results, may affect our future effective tax rates and the value of our deferred tax assets and liabilities.  We record a change 
in tax rates in our consolidated financial statements in the period of enactment. 

Income tax consequences that arise in connection with a business combination include identifying the tax basis of assets 
and  liabilities  acquired  and  any  contingencies  associated  with  uncertain  tax  positions  assumed  or  resulting  from  the 
business combination.  Deferred tax assets and liabilities related to temporary differences of an acquired entity are recorded 
as of the date of the business combination and are based on our estimate of the appropriate tax basis that will be accepted 
by the various taxing authorities. 

We record unrecognized tax benefits as liabilities in accordance with Accounting Standard Codification (“ASC”) 740, 
Income Taxes, and adjust these liabilities in the appropriate period when our judgment changes as a result of the evaluation 
of new information. In certain instances, the ultimate resolution may result in a payment that is materially different from 
our current estimate of the unrecognized tax benefit liabilities. These differences will be reflected as increases or decreases 
to  income  tax expense  in  the  period  in which  new  information  is  available.  We  classify  interest  and penalties,  if  any, 
associated with our uncertain tax positions as a component of interest expense and general and administrative expense, 
respectively.  See Note 14 for further discussion on income taxes. 

Revenue Recognition 

Revenue is recognized when or as performance obligations are satisfied by transferring control of the good or service to 
the customer. 

Services  

Services  revenues,  with  the  exception  of  usage-based  revenues,  are  generally  billed  in  advance  and  recognized  in 
subsequent periods when or as services are transferred to the customer.  

We offer bundled service packages that consists of high-speed Internet, video and voice services including local and long 
distance  calling,  voicemail  and  calling  features.  Each  service  is  considered  distinct  and  therefore  accounted  for  as  a 
separate performance obligation.  Service revenue is recognized over time, consistent with the transfer of service, as the 
customer simultaneously receives and consumes the benefits provided by the Company’s performance as the Company 
performs.  

Usage-based services, such as per-minute long-distance service and access charges billed to other telephone carriers for 
originating and terminating long-distance calls in our network, are billed in arrears.  We recognize revenue from these 
services when or as services are transferred to the customer.   

Revenue related to nonrefundable upfront fees, such as service activation and set-up fees are deferred and amortized over 
the expected customer life.  

Equipment  

Equipment  revenue  is  generated  from  the  sale  of  voice  and  data  communications  equipment  as  well  as  design, 
configuration,  installation  and  professional  support  services  related  to  such  equipment.  Equipment  revenue  generated 
from telecommunications systems and structured cabling projects is recognized when or as the project is completed and 
control is transferred to the customer.  Maintenance services are provided on both a contract and time and material basis 
and are recognized when or as services are transferred.  

Subsidies and Surcharges  

Subsidies consist of both federal and state subsidies, which are designed to promote widely available, quality telephone 
service at affordable prices in rural areas.  These revenues are calculated by the administering government agency based 
on information we provide.  There is a reasonable possibility that out-of-period subsidy adjustments may be recorded in 
the future, but they are expected to be immaterial to our results of operations, financial position and cash flows.  

F-15 

 
 
 
 
 
 
   
   
   
   
 
   
 
We  recognize  Federal  Universal  Service  contributions  on  a  gross  basis.  We  account  for  all  other  taxes  collected  from 
customers and remitted to the respective government agencies on a net basis. 

Advertising Costs 

Advertising costs are expensed as incurred.  Advertising expense was $18.8 million, $11.1 million and $11.5 million in 
2021, 2020 and 2019, respectively. 

Statement of Cash Flows Information 

During 2021, 2020 and 2019, we made payments for interest and income taxes as follows: 

(In thousands) 
Interest, net of amounts capitalized ($5,590, $1,660 and $3,737 in 2021, 2020 and 
2019, respectively) 
Income taxes paid (received), net 

2021 

2020 

2019 

  $ 123,031    $ 120,897    $ 129,508   
(553)  $  (8,374) 
  $ 

836    $ 

In 2021, 2020 and 2019, we acquired equipment of $13.9 million, $2.5 million and $6.2 million, respectively, through 
finance lease agreements. 

In  2021  and  2020,  we  acquired  property  and  equipment  of  $52.9  million  and  $17.4  million,  respectively,  which  were 
accrued but not yet paid.  

Noncontrolling Interest 

We have a majority-owned subsidiary, East Texas Fiber Line Incorporated (“ETFL”), which is a joint venture owned 63% 
by the Company and 37% by Eastex Telecom Investments, LLC.  ETFL provides connectivity over a fiber optic transport 
network to certain customers residing in Texas. 

Recent Accounting Pronouncements 

Effective January 1, 2021, we adopted ASU No. 2020-06 (“ASU 2020-06”), Accounting for Convertible Instruments and 
Contracts in an Entity’s Own Equity. ASU 2020-06 simplifies guidance on accounting for convertible instruments and 
contracts in an entity’s own equity including calculating diluted earnings per share. The adoption of this guidance did not 
have an impact on our consolidated financial statements and related disclosures. 

Effective January 1, 2021, we adopted ASU No. 2019-12 (“ASU 2019-12”), Income Taxes.  ASU 2019-12 simplifies the 
accounting for income taxes by eliminating certain exceptions and adding certain requirements to the general framework 
in Accounting Standards Codification (“ASC”) 740, Income Taxes. The new guidance will be applied prospectively. The 
adoption of this guidance did not have a material impact on our consolidated financial statements and related disclosures. 

In November 2021, the Financial Accounting Standards Board (“FASB”) issued the Accounting Standards Update No. 
2021-10  (“ASU  2021-10”),  Disclosures  by  Business  Entities  about  Government  Assistance.  ASU  2021-10  requires 
disclosure by business entities of the types of government assistance received, the method of accounting for such assistance 
and the effects of the assistance on its financial statements. The new guidance is effective for financial statements issued 
for annual periods beginning after December 15, 2021, with early adoption permitted. We are currently evaluating the 
impact this update will have on our related disclosures. 

In March 2020, the FASB issued ASU No. 2020-04 (“ASU 2020-04”), Facilitation of the Effects of Reference Rate Reform 
on  Financial  Reporting.  ASU  2020-04  provides  optional  expedients  and  exceptions  for  applying  GAAP  to  contracts, 
hedging relationships, and other transactions affected by reference rate reform if certain criteria are met. In January 2021, 
the FASB issued ASU No. 2021-01 (“ASU 2021-01”), Reference Rate Reform (Topic 848): Scope. ASU 2021-01 clarifies 
that certain optional expedients and exceptions in Topic 848 for contract modifications and hedge accounting apply to 
derivatives  that  are  affected  by  the  discounting  transition.  ASU  2020-04  and  ASU  2021-01  are  both  elective  and  are 
effective upon issuance through December 31, 2022. We are currently evaluating the impact these updates will have on 
our consolidated financial statements and related disclosures. 

F-16 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
 
 
 
 
 
 
 
 
 
  
2.  REVENUE 

Nature of Contracts with Customers 

Our  revenue  contracts  with  customers  may  include  a  promise  or  promises  to  deliver  goods  such  as  equipment  and/or 
services such as broadband, video or voice services.  Promised goods and services are considered distinct as the customer 
can benefit from the goods or services either on their own or together with other resources that are readily available to the 
customer and the Company’s promise to transfer a good or service to the customer is separately identifiable from other 
promises in the contract.  The Company accounts for goods and services as separate performance obligations.  Each service 
is considered a single performance obligation as it is providing a series of distinct services that are substantially the same 
and have the same pattern of transfer.  

The transaction price is determined at contract inception and reflects the amount of consideration to which we expect to 
be entitled in exchange for transferring a good or service to the customer.  This amount is generally equal to the market 
price of the goods and/or services promised in the contract and may include promotional discounts.  The transaction price 
excludes amounts collected on behalf of third parties such as sales taxes and regulatory fees.  Conversely, nonrefundable 
upfront fees, such as service activation and set-up fees, are included in the transaction price.  In determining the transaction 
price, we  consider our  enforceable  rights  and  obligations  within  the  contract.  We do  not consider  the possibility of  a 
contract being cancelled, renewed or modified. 

The  transaction  price  is  allocated  to  each performance obligation based  on  the  standalone  selling  price  of  the  good  or 
service, net of the related discount, as applicable. 

Revenue is recognized when or as performance obligations are satisfied by transferring control of the good or service to 
the customer. 

Disaggregation of Revenue 

The following table summarizes revenue from contracts with customers for the years ended December 31, 2021, 2020 and 
2019: 

(In thousands) 
Operating Revenues 

Commercial and carrier: 

Data and transport services (includes VoIP) 
Voice services 
Other 

2021 

2020 

2019 

  $ 

 362,365   $ 
 171,750  
 41,624  
 575,739  

 362,078   $ 
 181,700  
 45,155  
 588,933  

 355,325  
 188,322  
 52,894  
 596,541  

 269,323  
 65,114  
 160,698  
 495,135  
 69,739  
 120,487  
 21,133  

 257,083  
 81,378  
 180,839  
 519,300  
 72,440  
 138,056  
 10,205  
 1,282,233   $  1,304,028   $  1,336,542  

 263,059  
 74,343  
 170,503  
 507,905  
 71,989  
 125,261  
 9,940  

Consumer: 

Broadband (VoIP and Data) 
Video services 
Voice services 

Subsidies 
Network access 
Other products and services 

Total operating revenues 

  $ 

F-17 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
     
   
 
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
   
Contract Assets and Liabilities 

The  following  table  provides  information  about  receivables,  contract  assets  and  contract  liabilities  from  our  revenue 
contracts with customers: 

(In thousands) 
Accounts receivable, net 
Contract assets 
Contract liabilities 

Year Ended  
December 31, 

2021 

2020 

 $  133,362   $ 137,646  
   21,004  
   55,942  

 23,893  
 60,503  

Contract assets include costs that are incremental to the acquisition of a contract.  Incremental costs are those that result 
directly from obtaining a contract or costs that would not have been incurred if the contract had not been obtained, which 
primarily  relate  to  sales  commissions.  These  costs  are  deferred  and  amortized  over  the  expected  customer  life.   We 
determined that the expected customer life is the expected period of benefit as the commission on the renewal contract is 
not commensurate with the commission on the initial contract.  During the years ended December 31, 2021, 2020 and 
2019, the Company recognized expense of $11.1 million, $9.0 million and $6.3 million, respectively, related to deferred 
contract acquisition costs. 

Contract liabilities include deferred revenues related to advanced payments for services and nonrefundable, upfront service 
activation and set-up fees, which are generally deferred and amortized over the expected customer life as the option to 
renew without paying an upfront fee provides the customer with a material right.  During the years ended December 31, 
2021, 2020 and 2019, the Company recognized previously deferred revenues of $471.7 million, $443.0 million and $397.5 
million, respectively. 

A  receivable  is  recognized  in  the  period  the  Company  provides  goods  or  services  when  the  Company’s  right  to 
consideration is unconditional.  Payment terms on invoiced amounts are generally 30 to 60 days. 

Performance Obligations 

ASC 606, Revenue from Contracts with Customers (“ASC 606”), requires that the Company disclose the aggregate amount 
of the transaction price that is allocated to remaining performance obligations that are unsatisfied as of December 31, 
2021.  The guidance provides certain practical expedients that limit this requirement.  The service revenue contracts of the 
Company meet the following practical expedients provided by ASC 606: 

1.  The performance obligation is part of a contract that has an original expected duration of one year or less.  
2.  Revenue  is  recognized  from  the  satisfaction  of  the  performance  obligations  in  the  amount  billable  to  the

customer in accordance with ASC 606-10-55-18. 

The Company has elected these practical expedients.  Performance obligations related to our service revenue contracts are 
generally satisfied over time.  For services transferred over time, revenue is recognized based on amounts invoiced to the 
customer as the Company has concluded that the invoice amount directly corresponds with the value of services provided 
to the customer.  Management considers this a faithful depiction of the transfer of control as services are substantially the 
same and have the same pattern of transfer over the life of the contract.  As such, revenue related to unsatisfied performance 
obligations that will be billed in future periods has not been disclosed. 

3.  EARNINGS PER SHARE 

Basic  and  diluted  earnings  (loss)  per  common  share  (“EPS”)  are  computed  using  the  two-class  method,  which  is  an 
earnings allocation method that determines EPS for each class of common stock and participating securities considering 
dividends declared and participation rights in undistributed earnings.  Common stock related to certain of the Company’s 
restricted  stock  awards  are  considered  participating  securities  because  holders  are  entitled  to  receive  non-forfeitable 
dividends, if declared, during the vesting term. 

The potentially dilutive impact of the Company’s restricted stock awards is determined using the treasury stock method.  
Under the treasury stock method, if the average market price during the period exceeds the exercise price, these instruments 

F-18 

 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
   
   
 
 
 
 
 
 
 
 
 
   
are treated as if they had been exercised with the proceeds of exercise used to repurchase common stock at the average 
market price during the period.  Any incremental difference between the assumed number of shares issued and repurchased 
is included in the diluted share computation.  

Diluted EPS includes securities that could potentially dilute basic EPS during a reporting period.  Dilutive securities are 
not included in the computation of loss per share when a company reports a net loss from continuing operations as the 
impact would be anti-dilutive. 

The computation of basic and diluted EPS attributable to common shareholders computed using the two-class method is 
as follows: 

(In thousands, except per share amounts) 
Net income (loss) 
Less: dividends on Series A preferred stock 
Less: net income attributable to noncontrolling interest 
Income (loss) attributable to common shareholders before allocation of earnings 
to participating securities 
Less: earnings allocated to participating securities 
Net income (loss) attributable to common shareholders, after earnings allocated 
to participating securities 

2021 

2020 
  $  (106,693)  $  37,302   $  (19,931) 
 —  
 452  

 2,677  
 392  

 —  
 325  

2019 

  (109,762) 
 —  

  36,977  
   2,844  

  (20,383) 
 462  

  $  (109,762)  $  34,133   $  (20,845) 

Weighted-average number of common shares outstanding 

 87,293  

  72,752  

   70,837  

Net income (loss) per common share attributable to common shareholders - basic 
and diluted 

  $ 

 (1.26)  $ 

 0.47   $ 

 (0.29) 

Diluted EPS attributable to common shareholders for the year ended December 31, 2021 excludes 3.2 million potential 
common shares related to our share-based compensation plan. Diluted EPS attributable to common shareholders for the 
year ended December 31, 2020 excludes 6.1 million potential common shares related to our share-based compensation 
plan and the contingent payment right (“CPR”) issued to Searchlight on October 2, 2020, as described in Note 4, because 
the  inclusion  of  the  potential  common  shares  would  have  an  antidilutive  effect.  Diluted  EPS  attributable  to  common 
shareholders for the year ended December 31, 2019 excludes 1.1 million potential common shares that could be issued 
under our share-based compensation plan. 

F-19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.  SEARCHLIGHT INVESTMENT 

In connection with the Investment Agreement entered into on September 13, 2020, affiliates of Searchlight committed to 
invest up to an aggregate of $425.0 million in the Company.  The investment commitment was structured in two stages.  
In the first stage of the transaction, which was completed on October 2, 2020, Searchlight invested $350.0 million in the 
Company in exchange for 6,352,842 shares, or approximately 8%, of the Company’s common stock and was issued a CPR 
that was convertible, upon the receipt of certain regulatory and shareholder approvals, into an additional 17,870,012 shares, 
or 16.9% of the Company’s common stock.  In addition, Searchlight received the right to an unsecured subordinated note 
with an aggregate principal amount of approximately $395.5 million (the “Note”), which will be convertible into shares 
of a new series of perpetual preferred stock of the Company with an aggregate liquidation preference equal to the principal 
amount of the Note plus accrued interest as of the date of conversion. 

On July 15, 2021, the Company received all required state public utility commission regulatory approvals necessary for 
the  conversion  of  the  CPR  into  16.9%  additional  shares  of  the  Company’s  common  stock.  As  a  result,  the  CPR  was 
converted into 17,870,012 shares of common stock, which were issued to Searchlight on July 16, 2021. 

In  the  second  stage  of  the  transaction,  which  was  completed  on  December  7,  2021  following  the  receipt  of  Federal 
Communications Commission (“FCC”) and certain regulatory approvals and the satisfaction of certain other customary 
closing  conditions,  Searchlight  invested  an  additional  $75.0  million  and  was  issued  the  Note.  On  December  7,  2021, 
Searchlight elected to convert the Note into 434,266 shares of Series A Perpetual Preferred Stock, par value $0.01 per 
share  (the  “Series  A  Preferred  Stock”).  In  addition,  the  CPR  converted  into  an  additional  15,115,899  shares,  or  an 
additional 10.1%, of the Company’s common stock.  As of December 31, 2021, the total shares of common stock issued 
to Searchlight represent approximately 35% of the Company’s outstanding common stock.  

The total expected proceeds from the Investment Agreement were allocated among each of the individual components of 
the investment and recorded at their estimated fair values as of October 2, 2020. The proceeds were first allocated to the 
CPR at its full estimated fair value including a discount for lack of marketability and then allocated to the issuance of the 
common stock with the remaining proceeds allocated to the Note.  The estimated fair value of the components of the 
Investment Agreement at October 2, 2020 were as follows:  

(In thousands) 
Assets Received: 
Cash proceeds 
Receivable from Searchlight, net of discount of $612 
Less: Issuance costs 
Total consideration 

Assets Exchanged: 

6,352,842 shares of common stock, par value $0.01 per share, net of 
issuance costs of $1,473 
CPR for 16.9% additional shares of common stock 
CPR for 10.1% additional shares of common stock 
Convertible security interest issued as unsecured subordinated note 
right, net of discount of $146,018 and issuance costs of $13,001 

  $ 

  $ 

  $ 

 350,000  
 74,388  
 (14,474)  
 409,914  

 26,779  
 79,469  
 67,221  

 236,445  
 409,914  

  $ 

At December 31, 2020, the net present value of the receivable for the additional investment of $75.0 million expected to 
be received from Searchlight upon the closing of the second stage of the transaction was $74.7 million, net of unamortized 
discount of $0.3 million, and was included within other assets in the consolidated balance sheet.  

Prior to conversion, the CPR was reported at its estimated fair value within long-term liabilities in the consolidated balance 
sheet. Subsequent changes in fair value were reflected in earnings within other income and expense in the consolidated 
statements of operations. As of December 31, 2020, the estimated fair value of the CPR was $123.2 million and during 
the  years  ended  December  31,  2021  and  2020,  we  recognized  a  loss  of  $86.5  million  and  a  gain  of  $23.5  million, 
respectively, on the change in the fair value of the CPR. Issuance costs allocated to the CPR of $7.6 million were expensed 
as incurred during the year ended December 31, 2020, which were included in acquisition and other transaction costs in 
the consolidated statements of operations.   

F-20 

 
 
 
 
 
 
 
 
 
 
 
    
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
The Note bore interest at 9.0% per annum from the date of the closing of the first stage of the transaction and was payable 
semi-annually in arrears on April 1 and October 1 of each year. The term of the Note was 10 years and was due on October 
1, 2029. The Note included a paid-in-kind (“PIK”) option for a five-year period beginning as of October 2, 2020.  During 
the year ended December 31, 2021, the Company elected the PIK option and accrued interest of $38.8 million was added 
to the principal balance of the Note. At December 31, 2020, the net carrying value of the Note was $238.7 million, net of 
unamortized discount and issuance costs of $144.8 million and $12.0 million, respectively. The unamortized discount and 
issuance  costs  were  being  amortized  over  the  contractual  term  of  the  Note  using  the  effective  interest  method.  On 
December 7, 2021, Searchlight exercised its option to convert the Note and the net carrying value of the Note of $285.9 
million, net of unamortized discount and issuance costs of $139.7 million and $8.7 million, respectively, was converted 
into 434,266 shares of Series A Preferred Stock at a liquidation preference of $1,000 per share.  Dividends on the Series 
A Preferred Stock will accrue daily on the liquidation preference at a rate of 9.0% per annum, payable semi-annually in 
arrears. See Note 11 for more information on the terms of the Series A Preferred Stock. 

5.  DIVESTITURES 

On September 22, 2021, we entered into a definitive agreement to sell substantially all of the assets of our non-core, rural 
ILEC business located in Ohio, Consolidated Communications of Ohio Company (“CCOC”), for approximately $26.0 
million in cash, subject to a customary working capital adjustment.  CCOC provides telecommunications and data services 
to residential and business customers in 11 rural communities in Ohio and surrounding areas and includes approximately 
4,000  access  lines  and  3,900  data  connections.  Subsequent  to  December  31,  2021,  the  parties  received  all  required 
regulatory approvals and the transaction closed on February 1, 2022. The asset sale aligns with our strategic asset review 
and focus on our core broadband regions. 

At  December  31,  2021,  the  major  classes  of  assets  and  liabilities  to  be  sold  were  classified  as  held  for  sale  in  the 
consolidated balance sheet and consisted of the following:  

(In thousands) 
Current assets 
Property, plant and equipment 
Goodwill 
Total assets 

Current liabilities 
Other long-term liabilities 
Total liabilities 

$ 

$ 

$ 

$ 

 196 
 9,529 
 16,327 
 26,052 

 91 
 6 
 97 

In  connection  with  the  classification  as  assets  held  for  sale,  the  carrying  value  of  the  net  assets  were  reduced  to  their 
estimated fair value of approximately $25.9 million, which was determined based on the estimated selling price less costs 
to sell and were classified as Level 2 within the fair value hierarchy.  As a result, we recognized an impairment loss of 
$5.7 million during the year ended December 31, 2021.   

Subsequent to December 31, 2021, we entered into a definitive agreement on March 2, 2022 to sell substantially all the 
assets  of  our  business  located  in  the  Kansas  City  market  (the  “Kansas  City  operations”).  The  Kansas  City  operations 
provides data, voice and video services to customers within the Kansas City metropolitan area and surrounding counties 
and includes approximately 19,000 consumer customers and 1,900 commercial customers. The transaction is expected to 
close in the second half of 2022 and is subject to the receipt of all customary regulatory approvals and the satisfaction of 
other closing conditions. We estimate that the pre-tax impairment loss to be recognized during the quarter ended March 
31,  2022  will  range  from  $125.0  million  to  $130.0  million,  which  includes  approximately  $90.0  million  in  allocated 
goodwill.  

F-21 

 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6. 

INVESTMENTS 

Our investments are as follows: 

(In thousands) 
Short-term investments: 
Held-to-maturity debt securities 

Long-term investments: 
Cash surrender value of life insurance policies 
Investments at cost: 

GTE Mobilnet of South Texas Limited Partnership (2.34% interest) 
Pittsburgh SMSA Limited Partnership (3.60% interest) 
CoBank, ACB Stock 
Other 

Equity method investments: 

GTE Mobilnet of Texas RSA #17 Limited Partnership (20.51% interest) 
Pennsylvania RSA 6(I) Limited Partnership (16.67% interest) 
Pennsylvania RSA 6(II) Limited Partnership (23.67% interest) 

Totals 

Held-to-Maturity Debt Securities 

2021 

2020 

 $ 

 110,801  

$ 

 —  

 $ 

 2,659  

$ 

 2,536  

 21,450  
 22,950  
 7,867  
 273  

 19,648  
 7,303  
 27,428  
 109,578  

$ 

 21,450  
 22,950  
 8,882  
 273  

 20,299  
 7,482  
 27,793  
 111,665  

 $ 

Our held-to-maturity debt securities consist of investments in commercial paper and certificate of deposits. At December 
31,  2021,  we  had  $20.0  million  of  investments  in  commercial  paper  included  in  cash  and  cash  equivalents  and  $40.0 
million of investments in commercial paper and $70.8 million of investments in certificate of deposits included in short-
term investments. The investments have original maturities of less than one year. As of December 31, 2021, the amortized 
cost of the investments approximated their fair value and the gross unrecognized gains and losses were not material. 

Investments at Cost  

We own 2.34% of GTE Mobilnet of South Texas Limited Partnership (the “Mobilnet South Partnership”).  The principal 
activity of the Mobilnet South Partnership is providing cellular service in the Houston, Galveston, and Beaumont, Texas 
metropolitan areas.  We also own 3.60% of Pittsburgh SMSA Limited Partnership (“Pittsburgh SMSA”), which provides 
cellular service in and around the Pittsburgh metropolitan area.  Because of our limited influence over these partnerships, 
we account for these investments at our initial cost less any impairment because fair value is not readily available for these 
investments. We did not evaluate any of the investments for impairment as no factors indicating impairment existed during 
the year. For these investments, we adjust the carrying value for any purchases or sales of our ownership interests, if any 
(there were none during the periods presented).  We record distributions received from these investments as investment 
income  in  non-operating  income  (expense).    In  2021,  2020  and  2019,  we  received  cash  distributions  from  these 
partnerships totaling $20.7 million, $19.1 million and $16.8 million, respectively. 

CoBank, ACB (“CoBank”) is a cooperative bank owned by its customers.  Annually, CoBank distributes patronage in the 
form of cash and stock in the cooperative based on the Company’s outstanding loan balance with CoBank, which has 
traditionally  been  a  significant  lender  in  the  Company’s  credit  facility.    The  investment  in  CoBank  represents  the 
accumulation of the equity patronage paid by CoBank to the Company. 

Equity Method 

We own 20.51% of GTE Mobilnet of Texas RSA #17 Limited Partnership (“RSA #17”), 16.67% of Pennsylvania RSA 
6(I) Limited Partnership (“RSA 6(I)”) and 23.67% of Pennsylvania RSA 6(II) Limited Partnership (“RSA 6(II)”).  RSA 
#17  provides  cellular  service  to  a  limited  rural  area  in  Texas.  RSA  6(I) and  RSA  6(II) provide  cellular  service  in  and 
around our Pennsylvania service territory.  Because we have significant influence over the operating and financial policies 
of these three entities, we account for the investments using the equity method. In connection with the adoption of ASC 
606 by our equity method partnerships, the value of our combined partnership interests increased $1.8 million, which is 
reflected in the cumulative effect adjustment to retained earnings during the year ended December 31, 2019.  In 2021, 
2020 and 2019, we received cash distributions from these partnerships totaling $22.3 million, $22.4 million and $19.0 

F-22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
       
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
  
 
  
 
 
 
 
 
 
  
 
  
 
  
 
 
 
 
 
 
 
 
million, respectively.  The carrying value of the investments exceeds the underlying equity in net assets of the partnerships 
by $32.8 million as of December 31, 2021 and 2020. 

7.  FAIR VALUE MEASUREMENTS 

Financial Instruments 

Interest Rate Swap Agreements 

Our derivative instruments related to interest rate swap agreements are required to be measured at fair value on a recurring 
basis.  The fair values of the interest rate swaps are determined using valuation models and are categorized within Level 2 
of  the  fair  value  hierarchy  as  the  valuation  inputs  are  based  on  quoted  prices  and  observable  market  data  of  similar 
instruments.  See Note 9 for further discussion regarding our interest rate swap agreements. 

Our interest rate swap agreements measured at fair value on a recurring basis at December 31, 2021 and 2020 were as 
follows: 

As of December 31, 2021 

     Quoted Prices      Significant     

(In thousands) 
Long-term interest rate swap liabilities 

(In thousands) 
Current interest rate swap liabilities 
Long-term interest rate swap liabilities 
Total 

Contingent Payment Obligation 

In Active 

  Markets for 
  Identical Assets   
(Level 1) 

Other 

  Significant    
  Observable    Unobservable   

Inputs 
(Level 2) 
 —   $ (12,813)   $ 

Inputs 
(Level 3) 

 —  

Total 
  $ (12,813)   $ 

As of December 31, 2020 

     Quoted Prices      Significant     

In Active 

  Markets for 
  Identical Assets   
(Level 1) 

Other 

  Significant    
  Observable    Unobservable   

Inputs 
(Level 2) 
 —   $  (6,297)   $ 
 —  
 —   $ (29,255)  $ 

   (22,958)  

Inputs 
(Level 3) 

 —  
 —  
 —  

Total 
  $  (6,297)   $ 
   (22,958)  
  $ (29,255)  $ 

The  contingent  payment  obligation  represented  the  CPR  issued  to  Searchlight  in  connection  with  the  Investment 
Agreement. The CPR was measured at its estimated fair value on a recurring basis based on a market approach utilizing 
observable market values and a marketability discount.  As of December 31, 2020, the estimated fair value of the CPR 
was $123.2 million and was classified as Level 2 within the fair value hierarchy.   

We have not elected the fair value option for any of our other assets or liabilities.  The carrying value of other financial 
instruments,  including  cash  and  cash  equivalents,  short-term  investments,  accounts  receivable,  accounts  payable  and 
accrued liabilities approximate fair value due to their short maturities.  The following table presents the other financial 
instruments that are not carried at fair value but which require fair value disclosure as of December 31, 2021 and 2020. 

(In thousands) 
Long-term debt, excluding finance leases 

      Carrying Value       
  $ 

2,139,567    $ 

Fair Value 

      Carrying Value       

Fair Value 

2,186,508    $ 

1,978,694    $ 

2,039,790   

As of December 31, 2021 

As of December 31, 2020 

Cost & Equity Method Investments 

Our investments at December 31, 2021 and 2020 accounted for at cost and under the equity method consisted primarily of 
minority positions in various cellular telephone limited partnerships and our investment in CoBank.  It is impracticable to 
determine fair value of these investments. 

F-23 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
      
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
      
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
 
 
 
Long-term Debt 

The fair value of our senior notes was based on quoted market prices, and the fair value of borrowings under our credit 
facility was determined using current market rates for similar types of borrowing arrangements.  We have categorized the 
long-term debt as Level 2 within the fair value hierarchy. 

8.  LONG-TERM DEBT 

Long-term debt outstanding, presented net of unamortized discounts, consisted of the following as of December 31, 2021 
and 2020: 

(In thousands) 
Senior secured credit facility: 

Term loans, net of discounts of $10,308 and $18,181 at December 31, 2021 
and 2020, respectively  
6.50% Senior notes due 2028 
5.00% Senior notes due 2028 
Finance leases 

Less: current portion of long-term debt and finance leases 
Less: deferred debt issuance costs 
Total long-term debt 

Credit Agreement 

2021 

2020 

$ 

 $ 

 989,567  
 750,000  
 400,000  
 24,990  
 2,164,557  
 (7,959) 
 (37,745) 
 2,118,853  

$ 

$ 

 1,228,694  
 750,000  
 —  
 17,467  
 1,996,161  
 (17,561) 
 (45,934) 
 1,932,666  

On October 2, 2020, the Company, through certain of its wholly-owned subsidiaries, entered into a Credit Agreement with 
various financial institutions (the “Credit Agreement”) to replace the Company’s previous credit agreement in its entirety.  
The Credit Agreement consisted of term loans in the aggregate amount of $1,250.0 million (the “Initial Term Loans”) and 
a revolving loan facility of $250.0 million.  The Credit Agreement also includes an incremental loan facility which provides 
the ability to borrow, subject to certain terms and conditions, incremental loans in an aggregate amount of up to the greater 
of (a) $300.0 million plus (b) an amount which would not cause its senior secured leverage ratio not to exceed 3.70:1.00 
(the “Incremental Facility”).  Borrowings under the Credit Agreement are secured by substantially all of the assets of the 
Company and its subsidiaries, subject to certain exceptions.   

The Term Loans were issued in an original aggregate principal amount of $1,250.0 million with a maturity date of October 
2, 2027 and contained an original issuance discount of 1.5% or $18.8 million, which is being amortized over the term of 
the loan.  Prior to amendments to the Credit Agreement, as described below, the Initial Term Loans required quarterly 
principal payments of $3.1 million, which commenced December 31, 2020, and bore interest at a rate 4.75% plus the 
London Interbank Offered Rate (“LIBOR”) subject to a 1.00% LIBOR floor.  

On January 15, 2021, the Company entered into Amendment No. 1 to the Credit Agreement in which we borrowed an 
additional  $150.0  million  aggregate  principal  amount  of  incremental  term  loans  (the  “Incremental  Term  Loans”).  The 
Incremental Term Loans have terms and conditions identical to the Initial Term Loans including the same maturity date 
and interest rate. The Initial Term Loans and Incremental Term Loans, collectively (the “Term Loans”) will comprise a 
single class of term loans under the Credit Agreement.       

On March 18, 2021, the Company repaid $397.0 million of the outstanding Term Loans with the net proceeds received 
from  the  issuance  of $400.0 million  aggregate  principal  amount of 5.00%  senior  secured  notes due 2028 (the  “5.00% 
Senior Notes”), as described below.  The repayment of the Term Loans was applied to the remaining principal payments 
in direct order of maturity, thereby eliminating the required quarterly principal payments through the remaining term of 
the loan.  In connection with the repayment of the Term Loans, we recognized a loss on extinguishment of debt of $12.0 
million during the year ended December 31, 2021.  

On April 5, 2021, the Company, entered into a second amendment to the Credit Agreement (the “Second Amendment”) 
to refinance the outstanding Term Loans of $999.9 million. The terms and conditions of the Credit Agreement remain 
substantially similar and unchanged except with respect to the interest rate applicable to the Term Loans and certain other 
provisions.  As a result of the Second Amendment, the interest rate of the Term Loans was reduced to 3.50% plus LIBOR 

F-24 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
  
 
 
 
 
 
 
 
 
 
 
 
   
  
   
  
  
 
 
 
 
 
 
 
subject  to  a  0.75%  LIBOR  floor.  The  maturity  date  of  the  Term  Loans  of  October  2,  2027  remains  unchanged.  In 
connection with entering into the Second Amendment, we recognized a loss of $5.1 million on the extinguishment of debt 
during the year ended December 31, 2021. 

The revolving credit facility has a maturity date of October 2, 2025 and an applicable margin (at our election) of 4.00% 
for  LIBOR-based borrowings  or  3.00% for  alternate  base  rate  borrowings, with  a 0.25% reduction  in  each  case  if the 
consolidated first lien leverage ratio, as defined in the Credit Agreement, does not exceed 3.20 to 1.00.  As of December 
31, 2021 and 2020, there were no borrowings outstanding under the revolving credit facility.  Stand-by letters of credit of 
$25.1 million were outstanding under our revolving credit facility as of December 31, 2021.  The stand-by letters of credit 
are renewable annually and reduce the borrowing availability under the revolving credit facility.  As of December 31, 
2021, $224.9 million was available for borrowing under the revolving credit facility. 

The  weighted-average  interest  rate  on  outstanding  borrowings  under  our  credit  facilities  was  4.25%  and  5.75%  at 
December 31, 2021 and 2020, respectively.  Interest is payable at least quarterly. 

Financing Costs 

In connection with entering into the Credit Agreement in October 2020, fees of $29.1 million were capitalized as deferred 
debt issuance costs.  These capitalized costs are amortized over the term of the debt and are included as a component of 
interest expense in the consolidated statements of operations. We also incurred a loss on the extinguishment of debt of 
$12.3 million during the year ended December 31, 2020 related to the repayment of the outstanding term loan under the 
previous credit agreement. 

Credit Agreement Covenant Compliance 

The Credit Agreement contains various provisions and covenants, including, among other items, restrictions on the ability 
to  pay  dividends,  incur  additional  indebtedness,  and  issue  certain  capital  stock.    We  have  agreed  to  maintain  certain 
financial ratios, including a maximum consolidated first lien leverage ratio, as defined in the Credit Agreement.  Among 
other things, it will be an event of default, with respect to the revolving credit facility only, if our consolidated first lien 
leverage ratio as of the end of any fiscal quarter is greater than 5.85:1.00.  As of December 31, 2021, our consolidated first 
lien leverage ratio under the Credit Agreement was 4.14:1.00.  As of December 31, 2021, we were in compliance with the 
Credit Agreement covenants. 

Senior Notes 

6.50% Senior Notes due 2028 

On October 2, 2020, we completed an offering of $750.0 million aggregate principal amount of 6.50% unsubordinated 
secured notes due 2028 (the “6.50% Senior Notes”).  The 6.50% Senior Notes were priced at par and bear interest at a rate 
of 6.50%, payable semi-annually on April 1 and October 1 of each year, beginning on April 1, 2021.  The 6.50% Senior 
Notes mature on October 1, 2028. Deferred debt issuance costs of $17.0 million incurred in connection with the issuance 
of the 6.50% Senior Notes in 2020 are being amortized using the effective interest method over the term of the Senior 
Notes. The net proceeds from the issuance of the 6.50% Senior Notes were used to redeem our then outstanding $440.5 
million aggregate principal amount of 6.50% Senior Notes due in October 2022 at a price equal to 100% of the aggregate 
principal  amount  plus  accrued  and  unpaid  interest  through  the  redemption  date,  to  repay  a  portion  of  the  outstanding 
borrowings under the previous credit agreement as part of the refinancing in October 2020 and to pay related fees and 
expenses.   

On March 18, 2021, we issued $400.0 million aggregate principal amount 5.00% Senior Notes, together with the 6.50% 
Senior Notes (the “Senior Notes”).  The 5.00% Senior Notes were priced at par and bear interest at a rate of 5.00% per 
year, payable semi-annually on April 1 and October 1 of each year, beginning on October 1, 2021.  The 5.00% Senior 
Notes  will  mature  on  October  1,  2028.    Deferred  debt  issuance  costs  of  $3.8  million  incurred  in  connection  with  the 
issuance of the 5.00% Senior Notes are being amortized using the effective interest method over the term of the Senior 
Notes.  The net proceeds from the issuance of the 5.00% Senior Notes were used to repay $397.0 million of the Term 
Loans outstanding under the Credit Agreement.  

F-25 

 
 
 
 
 
 
 
 
 
 
 
The Senior Notes are unsubordinated secured obligations of the Company, secured by a first priority lien on the collateral 
that  secures  the  Company’s  obligations  under  the  Credit  Agreement.  The  Senior  Notes  are  fully  and  unconditionally 
guaranteed  on  a  first  priority  secured  basis  by  the  Company  and  the  majority  of  our  wholly-owned  subsidiaries.    The 
offering of the Senior Notes has not been registered under the Securities Act of 1933, as amended or any state securities 
laws. 

Senior Notes Covenant Compliance 

Subject to certain exceptions and qualifications, the indenture governing the Senior Notes contains customary covenants 
that, among other things, limits the Company and its restricted subsidiaries’ ability to: incur additional debt or issue certain 
preferred stock; pay dividends or make other distributions on capital stock or prepay subordinated indebtedness; purchase 
or redeem any equity interests; make investments; create liens; sell assets; enter into agreements that restrict dividends or 
other payments by restricted subsidiaries; consolidate, merge or transfer all or substantially  all of its assets; engage in 
transactions with its affiliates; or enter into any sale and leaseback transactions.  The indenture also contains customary 
events of default.  At December 31, 2021, the Company was in compliance with all terms, conditions and covenants under 
the indenture governing the Senior Notes. 

Redemption of 6.50% Senior Notes due 2022 

On  October  2,  2020,  a  notice  of  redemption  was  issued  to  holders  of  our  then  outstanding  $440.5  million  aggregate 
principal amount of 6.50% Senior Notes due in October 2022 (the “2022 Notes”) to redeem all outstanding 2022 Notes at 
a price equal to 100% of the aggregate principal amount plus accrued and unpaid interest through the redemption date.  A 
portion of the proceeds from the issuance of the Senior Notes was deposited with the trustee to pay and discharge the entire 
indebtedness under the 2022 Notes.  The 2022 Notes were redeemed on November 2, 2020, in accordance with the notice 
of redemption.   

In connection with the redemption of the 2022 Notes, we recognized a loss on extinguishment of debt of $5.9 million 
during the year ended December 31, 2020. During the year ended December 31, 2019, we repurchased $55.0 million of 
the aggregate principal amount of the 2022 Notes for $49.8 million and recognized a gain on extinguishment of debt of 
$4.5 million. 

Future Maturities of Debt 

At December 31, 2021, the aggregate maturities of our long-term debt excluding finance leases were as follows: 

(In thousands) 
2022 
2023 
2024 
2025 
2026 
Thereafter 
Total maturities 
Less: Unamortized discount 

$ 

$ 

 —  
 —  
 —  
 —  
 —  
 2,149,875  
2,149,875   
(10,308) 
2,139,567   

See Note 10 regarding the future maturities of our obligations for finance leases. 

9.  DERIVATIVE FINANCIAL INSTRUMENTS 

We may utilize interest rate swap agreements to mitigate risk associated with fluctuations in interest rates related to our 
variable rate debt obligations under the Credit Agreement.  Derivative financial instruments are recorded at fair value in 
our consolidated balance sheets.   

F-26 

 
 
 
 
 
 
 
 
 
 
 
 
 
       
  
 
 
  
 
  
 
  
 
  
 
  
 
  
 
  
 
 
 
 
 
 
The following interest rate swaps were outstanding at December 31, 2021: 

(In thousands) 
Cash Flow Hedges: 

Notional 
Amount 

2021 Balance Sheet Location 

Fair Value 

Fixed to 1-month floating LIBOR (with floor) 

  $  500,000    Other long-term liabilities 

  $ 

(12,813) 

Our interest rate swap agreements mature on July 31, 2023.    

The following interest rate swaps were outstanding at December 31, 2020: 

(In thousands) 
Cash Flow Hedges: 

      Notional 
Amount 

2020 Balance Sheet Location 

Fair Value 

Fixed to 1-month floating LIBOR (with floor) 
Fixed to 1-month floating LIBOR (with floor) 

  $  705,000     Accrued expense 

  $  500,000     Other long-term liabilities 

Total Fair Values 

  $ 

   $ 

(6,297)  
(22,958) 
(29,255) 

The counterparties to our various swaps are highly rated financial institutions.  None of the swap agreements provide for 
either  us  or  the  counterparties  to  post  collateral  nor  do  the  agreements  include  any  covenants  related  to  the  financial 
condition of Consolidated or the counterparties.  The swaps of any counterparty that is a lender, as defined in our credit 
facility, are secured along with the other creditors under the credit facility.  Each of the swap agreements provides that in 
the event of a bankruptcy filing by either Consolidated or the counterparty, any amounts owed between the two parties 
would be offset in order to determine the net amount due between parties.   

At December 31, 2021 and 2020, the total pre-tax unrealized loss related to our interest rate swap agreements included in 
AOCI was $(10.1) million and $(25.2) million, respectively.  From the balance in AOCI as of December 31, 2021, we 
expect to recognize a loss of approximately $7.1 million in earnings as interest expense in the next twelve months. 

Information regarding our cash flow hedge transactions is as follows: 

(In thousands) 
Unrealized gain (loss) recognized in AOCI, pretax 
Deferred loss reclassified from AOCI to interest expense 

10.  LEASES 

2021 
  $ 
 1,174 
  $  (13,964)

Year Ended December 31,  
2020 
 (18,398)
(15,683)

$ 
$ 

2019 
 $   (26,013) 
(1,108) 
 $ 

We have entered into various leases for certain facilities, land, underground conduit, colocations, and equipment used in 
our operations.  For leases with a term greater than 12 months, we recognize a right-to-use asset and a lease liability based 
on the present value of lease payments over the lease term.  The leases have remaining lease terms of one year to 87 years 
and may include one or more options to renew, which can extend the lease term from one to five years or more. Operating 
lease expense is recognized on a straight-line basis over the lease term. 

As most of our leases do not provide a readily determinable implicit rate, we use our incremental borrowing rate based on 
the information available at lease commencement date in determining the present value of lease payments.  We use the 
implicit rate when a rate is readily determinable.  Our leases may also include scheduled rent increases and options to 
extend or terminate the lease which is included in the determination of lease payments when it is reasonably certain that 
we will exercise that option.  For all asset classes, we do not separate lease and nonlease components, as such we account 
for the components as a single lease component.   

Leases with an initial term of 12 months or less are not recognized on the balance sheet and the expense for these short-
term leases is recognized on a straight-line basis over the lease term. Short-term lease expense, which is recognized in cost 
of services and products, was not material to the consolidated statements of operations for the years ended December 31, 
2021, 2020 and 2019.  Variable lease payments are expensed as incurred. 

F-27 

 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
     
 
  
  
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
       
 
  
 
 
 
  
   
   
   
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
     
  
   
 
 
 
 
 
The following table summarizes the components of our lease right-of use assets and liabilities at December 31, 2021 and 
2020: 

(In thousands) 
Operating leases 

Balance Sheet Classification 

2021 

2020 

Operating lease right-of-use assets 
Current lease liabilities 
Noncurrent lease liabilities 

  Other assets 
  Accrued expense 
  Other long-term liabilities 

  $ 
  $ 
  $ 

 25,072  
 (6,383) 
 (19,072) 

 Property, plant and equipment, net 
Current portion of long-term debt and 
finance lease obligations 
Long-term debt and finance lease 
obligations 

  $ 

 28,240  

  $ 

  $ 

 (7,959) 

 (17,031) 

Finance leases 

Finance lease right-of-use assets, net 
of accumulated depreciation of 
$16,255 and $23,034 

Current lease liabilities 

Noncurrent lease liabilities 

Weighted-average remaining lease 
term 

Operating leases 
Finance leases 

Weighted-average discount rate 

Operating leases 
Finance leases 

$ 
$ 
$ 

$ 

$ 

$ 

 25,808  
 (5,824) 
 (20,192) 

 17,373  

 (5,061) 

 (12,406) 

7.1 years  
4.6 years  

7.2 years  
6.2 years  

 6.27 %   
 5.55 %   

 6.43 %   
 6.99 %   

The components of lease expense for the years ended December 31, 2021, 2020 and 2019 consisted of the following: 

(In thousands) 
Finance lease cost: 

Amortization of right-of-use assets 
Interest on lease liabilities 

Operating lease cost 
Variable lease cost 
Total lease cost 

2021 

Year Ended December 31, 
2020 

2019 

  $ 

  $ 

 4,152   $ 
 1,106    
 8,359    
 2,054    
 15,671   $ 

 7,442   $ 
 1,356    
 8,421    
 2,205    
 19,424   $ 

 12,031 
 1,993 
 8,902 
 2,392 
 25,318 

The following table presents supplemental cash flow information related to leases for the years ended December 31, 2021, 
2020 and 2019: 

(In thousands) 
Cash paid for amounts included in the measurement of lease liabilities: 

Operating cash flows for operating leases 
Operating cash flows for finance leases 
Financing cash flows for finance leases 

Right-of-use assets obtained in exchange for new lease liabilities: 

Operating leases 
Finance leases 

Year Ended December 31, 
2020 

2021 

2019 

  $ 

 8,111   $ 
 1,106  
 6,365  

 8,325   $ 
 1,356  
 9,020  

 8,701 
 1,993 
 12,519 

 5,673  
 13,888  

 6,842  
 2,534  

 2,269 
 6,227 

F-28 

 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
  
   
  
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At December 31, 2021, the aggregate maturities of our lease liabilities were as follows: 

(In thousands) 
2022 
2023 
2024 
2025 
2026 
Thereafter 
Total lease payments 
Less: Interest 

Lessor 

Operating Leases   

Finance Leases 

7,726    $ 
5,646   
4,030   
3,357   
1,909   
 9,460  
32,128   
(6,673) 
25,455    $ 

9,020   
7,150   
5,150   
1,869   
1,727   
 2,994  
27,910   
(2,920)  
24,990   

  $ 

  $ 

We have various arrangements for use of our network assets for which we are the lessor, including tower space, certain 
colocation, conduit and dark fiber arrangements.  These leases meet the criteria for operating lease classification.  Lease 
income associated with these types of leases is not material.  Occasionally, we enter into arrangements where the term 
may be for a major part of the asset’s remaining economic life such as in indefeasible right of use (“IRU”) arrangements 
for dark fiber or conduit, which meet the criteria for sales-type lease classification.  During the years ended December 31, 
2021, 2020 and 2019, we entered into IRU arrangements for exclusive access to and unrestricted use of specific assets.  
These arrangements were recognized as sales-type leases as the term of the arrangements were for a major part of the 
asset’s remaining economic life.  The arrangements did not have a material impact on our financial statements for the 
respective years. 

We  elected  the  practical  expedient  to  combine  lease  and  non-lease  components  in  our  lessor  arrangements.    We  have 
arrangements where the non-lease component associated with the lease component is the predominant component in the 
contract, such as in revenue contracts that involve the customer leasing equipment from us.  In such cases, we account for 
the combined component in accordance with ASC 606 as the service component is the predominant component in the 
contract. 

11. MEZZANINE EQUITY 

Series A Preferred Stock 

The Company is authorized to issue up to 10,000,000 shares of Series A Perpetual Preferred Stock with a par value of 
$0.01 per share.  The Series A Preferred Stock ranks senior to the Company’s common stock with respect to dividend 
rights and rights on the distribution of assets on any voluntary or involuntary liquidation, dissolution or winding up of the 
affairs of the Company and redemption rights.  The following is a summary of certain provisions of the Series A Preferred 
Stock. 

Dividends  

Dividends on each share of Series A Preferred Stock accrue daily on the liquidation preference at a rate of 9.0% per annum 
and will be payable semi-annually in arrears on January 1 and July 1 of each year.  Dividends are payable until October 2, 
2025 at our election, either in cash or in-kind through an accrual of unpaid dividends, which are automatically added to 
the liquidation preference; and after October 2, 2025, solely in cash.  The liquidation preference at any given time is $1,000 
per share.  In the event that the Company’s Board of Directors fails to declare and pay dividends in cash after October 2, 
2025, among other conditions, the dividend rate applicable to each subsequent dividend period will increase to 11.0%. 

F-29 

 
 
 
 
 
 
 
 
 
      
 
 
 
  
  
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
Redemption  

Upon a fundamental change such as a change of control, liquidation, dissolution or winding up event, holders of the Series 
A Preferred Stock will have the right to require the Company to repurchase all or any part of the outstanding Series A 
Preferred Stock for cash at a price equal the liquidation preference and accrued and unpaid dividends through and including 
the fundamental change date. 

The Company may, at its option redeem all or any part of the outstanding shares of Series A Preferred Stock at a purchase 
price per share in cash equal to the sum of the liquidation preference and accrued and unpaid dividends.  A premium may 
also be payable in connection with any such redemption. 

Voting Rights 

Holders  of  Series  A  Preferred  Stock  are  entitled  to  one  vote  per  share  on  matters  specifically  related  to  the  Series  A 
Preferred Stock.  The holders do not otherwise have any voting rights.  If preferred dividends have not been paid in cash 
in full for two dividend periods after October 2, 2025, whether or not consecutive, then the holders of the Series A Preferred 
Stock, voting together as a single class, will be entitled to elect two additional directors to the board of directors.  

On December 7, 2021, upon the completion of the Searchlight investment as described in Note 4, we issued 434,266 shares 
of  Series  A  Preferred  Stock  with  a  carrying  value  of  $285.9  million.  In  accordance  with  ASC  480,  Distinguishing 
Liabilities from Equity, the Series A Preferred Stock is classified as mezzanine equity in the consolidated balance sheets.  
As of December 31, 2021, the liquidation preference of the Series A Preferred Stock was $436.9 million, which includes 
accrued and unpaid dividends of $2.7 million.  The Company intends to exercise the PIK dividend option on the Series A 
Preferred Stock through at least 2022. 

12.  SHAREHOLDERS’ EQUITY 

Common Stock Dividends 

Our Board of Directors declared quarterly dividends of approximately $0.38738 per share during 2018.  On February 18, 
2019, the Board of Directors declared a dividend of approximately $0.38738 per share, paid on May 1, 2019 to stockholders 
of record on April 15, 2019.   

On April 25, 2019, we announced the elimination of the payment of quarterly dividends on our stock beginning in the 
second quarter of 2019.  Future dividend payments, if any, are at the discretion of our Board of Directors.  Changes in our 
dividend  program  will  depend  on  our  earnings,  capital  requirements,  financial  condition,  debt  covenant  compliance, 
expected cash needs and other factors considered relevant by our Board of Directors. 

Share-based Compensation 

Our Board of Directors may grant share-based awards from our shareholder approved Amended and Restated Consolidated 
Communications Holdings, Inc. 2005 Long-Term Incentive Plan (the “Plan”).  The Plan permits the issuance of awards in 
the form of stock options, stock appreciation rights, stock grants, stock unit grants and other equity-based awards to eligible 
directors and employees at the discretion of the Compensation Committee of the Board of Directors.  On April 26, 2021, 
the shareholders approved an amendment to the Plan to increase by 5,400,000 shares the number of shares of our common 
stock authorized for issuance under the Plan and extend the term of the Plan through April 30, 2028.  With the amendment, 
approximately 10,050,000 shares of our common stock are authorized for issuance under the Plan, provided that no more 
than 300,000 shares may be granted in the form of stock options or stock appreciation rights to any eligible employee or 
director in any calendar year.  Unless terminated sooner, the Plan will continue in effect until April 30, 2028. 

We measure the fair value of RSAs based on the market price of the underlying common stock on the date of grant.  We 
recognize the expense associated with RSAs on a straight-line basis over the requisite service period, which generally 
ranges from immediate vesting to a four-year vesting period. 

We  implemented  an ongoing  performance-based  incentive  program under  the  Plan.    The performance-based  incentive 
program provides for annual grants of PSAs.  PSAs are restricted stock that are issued, to the extent earned, at the end of 

F-30 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
each  performance  cycle.    Under  the  performance-based  incentive  program,  each  participant  is  given  a  target  award 
expressed  as  a  number  of  shares,  with  a  payout  opportunity  ranging  from  0%  to  120%  of  the  target,  depending  on 
performance relative to predetermined goals.  An estimate of the number of PSAs that are expected to vest is made, and 
the fair value of the PSAs is expensed utilizing the fair value on the date of grant over the requisite service period. 

The following table summarizes grants of RSAs and PSAs under the Plan during the years ended December 31, 2021, 
2020 and 2019: 

Year Ended December 31,  

RSAs Granted 
PSAs Granted 

Total 

2021 
941,748   $ 
 788,054  $ 

      Grant Date       
Fair Value 
 7.51 
 6.31 

2020 

  863,710   $ 
 240,669  $ 

      Grant Date       
Fair Value 
 6.30 
 9.86 

1,729,802  

   1,104,379  

      Grant Date    
Fair Value    
 9.87  
 12.45  

2019 

  551,214   $ 
   371,672  $ 
  922,886  

The following table summarizes the RSA and PSA activity during the year ended December 31, 2021: 

Non-vested shares outstanding - December 31, 2020    
Shares granted 
Shares vested 
Shares forfeited, cancelled or retired 
Non-vested shares outstanding - December 31, 2021    

RSAs 
      Weighted 

PSAs 
      Weighted 

Shares 
 833,973   $ 
 941,748   $ 
 (670,476)   $ 
 (35,428)   $ 
 1,069,817   $ 

Average Grant   
  Date Fair Value   
 7.81   
 7.51   
 8.12   
 8.14  
 7.34   

Shares 
 365,040   $ 
 788,054   $ 
 (191,623)  $ 
 (41,461)  $ 
 920,010   $ 

Average Grant    
  Date Fair Value    
 11.06  
 6.31  
 9.60  
 8.50  
 7.40  

The total fair value of the RSAs and PSAs that vested during the years ended December 31, 2021, 2020 and 2019 was $7.3 
million, $6.4 million and $5.6 million, respectively. 

Share-based Compensation Expense 

The following table summarizes total compensation costs recognized for share-based payments during the years ended 
December 31, 2021, 2020 and 2019: 

(In thousands) 
Restricted stock 
Performance shares 
Total 

Year Ended December 31, 
2020 
 4,597   $ 
 2,936  
 7,533   $ 

2021 
 5,478   $ 
 4,619  
 10,097   $ 

2019 
 4,013  
 2,823  
 6,836  

  $ 

  $ 

Income tax benefits related to share-based compensation of approximately $2.6 million, $2.0 million and $1.8 million 
were recorded for the years ended December 31, 2021, 2020 and 2019, respectively.  Share-based compensation expense 
is included in “selling, general and administrative expenses” in the accompanying consolidated statements of operations. 

As of December 31, 2021, total unrecognized compensation cost related to non-vested RSAs and PSAs was $15.4 million 
and will be recognized over a weighted-average period of approximately 1.6 years.  

F-31 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
     
     
     
     
 
 
 
 
 
 
 
  
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
  
 
     
 
 
 
  
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
     
     
  
    
 
 
 
 
 
Accumulated Other Comprehensive Income (Loss) 

The following table summarizes the changes in accumulated other comprehensive income (loss), net of tax, by component 
during 2021 and 2020: 

(In thousands) 
Balance at December 31, 2019 

Other comprehensive loss before reclassifications 
Amounts reclassified from accumulated other comprehensive loss   
Net current period other comprehensive income (loss) 

Balance at December 31, 2020 

  $ 

Other comprehensive gain before reclassifications 
Amounts reclassified from accumulated other comprehensive loss  
Net current period other comprehensive income 

Balance at December 31, 2021 

  $ 

Pension and 

  Post-Retirement 

Obligations 

Derivative 
Instruments 

  $ 

 (64,316)   $ 
 (27,007)
 436 
 (26,571)   
 (90,887) $ 
 33,344 
 5,444 
 38,788 
 (52,099) $ 

 (16,552)   $ 
 (13,601)
 11,622 
 (1,979)   
 (18,531) $ 
 868 
 10,191 
 11,059 
 (7,472) $ 

Total 
 (80,868)  
 (40,608) 
 12,058  
 (28,550) 
 (109,418) 
 34,212  
 15,635  
 49,847  
 (59,571) 

The following table summarizes reclassifications from accumulated other comprehensive loss during 2021 and 2020: 

(In thousands) 
Amortization of pension and post-retirement 
items: 

Prior service credit (cost) 
Actuarial gain (loss) 
Settlement loss 

Gain (Loss) on cash flow hedges: 

Interest rate derivatives 

Year Ended December 31,  
2020 
2021 

Affected Line Item in the 
Statement of Income 

  $ 

  $ 

  $ 

  $ 

779  
(2,309)
 (5,864)
(7,394)
1,950  
(5,444)

(13,964)
3,773  
(10,191)

$ 

$ 

$ 

$ 

(1,270)  
694    
 —   

(a) 
(a)   
(a)   

(576)   Total before tax 
140     Tax benefit 
(436)   Net of tax 

(15,683)  

Interest expense 

4,061     Tax benefit 

(11,622)   Net of tax 

(a)  These items are included in the components of net periodic benefit cost for our pension and post-retirement 

benefit plans.  See Note 13 for additional details. 

13.  PENSION PLANS AND OTHER POST-RETIREMENT BENEFITS 

Defined Benefit Plans 

We sponsor three qualified defined benefit pension plans that are non-contributory covering substantially all of our hourly 
employees under collective bargaining agreements who fulfill minimum age and service requirements and certain salaried 
employees.  The defined benefit pension plans are closed to all new entrants. All of our defined benefit pension plans are 
now frozen to all current employees and no additional monthly pension benefits will accrue under those plans. 

We also have two non-qualified supplemental retirement plans (the “Supplemental Plans” and, together with the defined 
benefit pension plans, the “Pension Plans”).  The Supplemental Plans provide supplemental retirement benefits to certain 
former employees by providing for incremental pension payments to partially offset the reduction of the amount that would 
have been payable under the qualified defined benefit pension plans if it were not for limitations imposed by federal income 
tax regulations. The Supplemental Plans are frozen so that no person is eligible to become a new participant.  These plans 
are unfunded and have no assets.  The benefits paid under the Supplemental Plans are paid from the general operating 
funds of the Company. 

F-32 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
      
 
      
 
  
 
 
   
 
  
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
     
    
     
 
  
 
 
 
 
 
 
 
 
 
  
  
 
 
  
  
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
The following tables summarize the change in benefit obligation, plan assets and funded status of the Pension Plans as of 
December 31, 2021 and 2020: 

(In thousands) 
Change in benefit obligation 
Benefit obligation at the beginning of the year 
Interest cost 
Actuarial loss (gain) 
Benefits paid 
Plan settlement 
Benefit obligation at the end of the year 

(In thousands) 
Change in plan assets 
Fair value of plan assets at the beginning of the year 
Employer contributions 
Actual return on plan assets 
Benefits paid 
Plan settlement 
Fair value of plan assets at the end of the year 
Funded status at year end 

2021 

2020 

826,120    $ 
22,758   
(19,218) 
(36,381) 
 (48,816) 
744,463    $ 

759,821   
25,971   
75,131   
(34,803)  
 —  
 826,120  

2021 

2020 

623,826  
20,755  
58,156  
(36,381)
 (48,816)
617,540  
(126,923)

 $ 

 $ 
 $ 

556,967   
24,039   
77,623   
(34,803)  
 —  
 623,826  
(202,294)  

$ 

$ 

$ 

$ 
$ 

In the year ended December 31, 2021, the actuarial gain on the benefit obligation was primarily due to an increase in the 
discount rate. In the year ended December 31, 2020, the actuarial loss on the benefit obligation was primarily due to a 
decrease in the discount rate. 

Amounts recognized in the consolidated balance sheets at December 31, 2021 and 2020 consisted of: 

(In thousands) 
Current liabilities 
Long-term liabilities 

2021 

2020 

(242)  $

  $
(244) 
  $(126,681)  $(202,050) 

Amounts recognized in accumulated other comprehensive loss for the years ended December 31, 2021 and 2020 consisted 
of: 

(In thousands) 
Unamortized prior service cost 
Unamortized net actuarial loss 

2021 

2020 

  $ 

808    $ 

930   
 138,868   
  $ 91,126    $ 139,798   

  90,318   

The following table summarizes the components of net periodic pension cost recognized in the consolidated statements of 
operations for the plans for the years ended December 31, 2021, 2020 and 2019: 

(In thousands) 
Service cost 
Interest cost 
Expected return on plan assets 
Amortization of: 

Net actuarial loss 
Prior service cost  

Plan settlement 
Net periodic pension cost (benefit) 

$ 

$ 

2021 

2020 

2019 

 —   $ 

 —   $ 

22,758   
(36,997) 

25,971   
(34,544) 

2,309   
122   
 5,864  
(5,944)  $ 

1,165   
123   
 —  
(7,285)  $ 

50   
30,327   
(34,627) 

2,890   
123   
6,726   
5,489   

The components of net periodic pension cost other than the service cost component are included in other, net within other 
income (expense) in the consolidated statements of operations. 

F-33 

 
 
 
 
 
 
 
 
 
     
     
  
 
 
 
 
  
 
 
  
  
 
  
  
 
  
  
 
  
  
 
 
 
 
  
 
 
  
 
 
 
 
  
 
 
  
   
 
  
   
 
  
   
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
In  2021  and  2019,  we  purchased  a  group  annuity  contract  to  transfer  the  pension  benefit  obligations  and  annuity 
administration for a select group of retirees or their beneficiaries to an annuity provider.  Upon issuance of the group 
annuity  contract,  in  2021  the  pension  benefit  obligation  of  $47.1  million  for  approximately  400  participants  was 
irrevocably  transferred  to  the  annuity  provider  and  in  2019  the  pension  benefit  obligation  of  $24.4  million  for 
approximately 500 participants was irrevocably transferred to the annuity provider.  The purchase of the group annuity 
contracts was funded directly by the assets of the Pension Plans.  During the years ended December 31, 2021 and 2019, 
we recognized a pension settlement charge of $5.9 million and $6.7 million, respectively, as a result of the transfer of the 
pension liability to the annuity provider and other lump sum payments made during the years. 

The following table summarizes other changes in plan assets and benefit obligations recognized in other comprehensive 
loss, before tax effects, during 2021 and 2020: 

(In thousands) 
Actuarial loss (gain), net 
Recognized actuarial loss 
Recognized prior service cost 
Plan settlement 
Total amount recognized in other comprehensive loss, before tax effects 

2021 

  $  (40,377)
(2,309)
 (122)
 (5,864)
  $  (48,672)

2020 
 $  32,052   
(1,165) 
 (123) 
 —  
 30,764  

 $ 

The weighted-average assumptions used to determine the projected benefit obligations and net periodic benefit cost for 
the years ended December 31, 2021, 2020 and 2019 were as follows: 

Discount rate - net periodic benefit cost 
Discount rate - benefit obligation 
Expected long-term rate of return on plan assets 
Rate of compensation/salary increase 
Interest crediting rate for cash balance plans 

Other Non-qualified Deferred Compensation Agreements 

      2021 

2020 

2019   

 2.81 %    3.51 %    4.36 % 
 3.05 %    2.81 %    3.51 % 
 6.00 %    6.25 %    6.97 % 
 2.50 %    2.50 % 
 2.00 %    2.00 %    3.00 % 

  N/A    

We also are liable for deferred compensation agreements with former members of the board of directors and certain other 
former employees of acquired companies.  Depending on the plan, benefits are payable in monthly or annual installments 
for a period of time based on the terms of the agreement which range from five years up to the life of the participant or to 
the beneficiary upon death of the participant and may begin as early as age 55.  Participants accrue no new benefits as 
these plans had previously been frozen.  Payments related to the deferred compensation agreements totaled approximately 
$0.2 million for each of the years ended December 31, 2021 and 2020, respectively.  The net present value of the remaining 
obligations was approximately $0.6 million and $0.8 million at December 31, 2021 and 2020, respectively, and is included 
in pension and post-retirement benefit obligations in the accompanying balance sheets. 

We also maintain 22 life insurance policies on certain of the participating former directors and employees.  We recognized 
$0.1 million and $1.4 million in life insurance proceeds as other non-operating income in 2021 and 2020, respectively. 
The excess of the cash surrender value of the remaining life insurance policies over the notes payable balances related to 
these policies is determined by an independent consultant, and totaled $2.7 million and $2.5 million at December 31, 2021 
and 2020, respectively. These amounts are included in investments in the accompanying consolidated balance sheets.  Cash 
principal  payments  for  the  policies  and  any  proceeds  from  the  policies  are  classified  as  operating  activities  in  the 
consolidated statements of cash flows.  The aggregate death benefit payment payable under these policies totaled $6.2 
million and $6.3 million as of December 31, 2021 and 2020, respectively. 

Post-retirement Benefit Obligations 

We sponsor various healthcare and life insurance plans (“Post-retirement Plans”) that provide post-retirement medical and 
life insurance benefits to certain groups of retired employees.  Certain plans are frozen so that no person is eligible to 
become  a  new  participant.    Retirees  share  in  the  cost  of  healthcare  benefits,  making  contributions  that  are  adjusted 
periodically—either based upon collective bargaining agreements or because total costs of the program have changed.  
Covered expenses for retiree health benefits are paid as they are incurred.  Post-retirement life insurance benefits are fully 
insured.    A  majority  of  the  healthcare  plans  are  unfunded  and  have  no  assets,  and  benefits  are  paid  from  the  general 

F-34 

 
 
 
 
 
 
 
 
 
 
     
     
  
 
 
   
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
operating funds of the Company.  However, a certain healthcare plan is funded by assets that are separately designated 
within the Pension Plans for the sole purpose of providing payments of retiree medical benefits for this specific plan.    

The  following  tables  summarize  the  change  in  benefit  obligation,  plan  assets  and  funded  status  of  the  post-retirement 
benefit obligations as of December 31, 2021 and 2020: 

(In thousands) 
Change in benefit obligation 
Benefit obligation at the beginning of the year 
Service cost 
Interest cost 
Plan participant contributions 
Actuarial loss (gain) 
Benefits paid 
Plan amendments 
Benefit obligation at the end of the year 

(In thousands) 
Change in plan assets 
Fair value of plan assets at the beginning of the year 
Employer contributions 
Plan participant’s contributions 
Actual return on plan assets 
Benefits paid 
Fair value of plan assets at the end of the year 

Funded status at year end 

2021 

2020 

  $ 106,704    $  107,132   
825   
3,265   
218   
6,387   
(9,376)  
 (1,747)  
  $  96,434    $  106,704  

649   
2,579   
868   
  (4,860) 
  (9,506) 
 —  

2021 

2020 

  $ 

  $ 

3,337    $ 
8,638   
868   
209   
(9,506) 
3,546    $ 

3,164   
9,159   
218   
172   
(9,376) 
3,337   

  $ 

(92,888)  $  (103,367) 

In the year ended December 31, 2021, the actuarial gain on the benefit obligation was primarily due to the underwriting 
gain and an increase in the discount rate. In the year ended December 31, 2020, the actuarial loss on the benefit obligation 
was primarily due to a decrease in the discount rate which was partially offset by the underwriting gain. 

Amounts recognized in the consolidated balance sheets at December 31, 2021 and 2020 consist of: 

(In thousands) 
Current liabilities 
Long-term liabilities 

2021 
(5,446)  $ 

2020 
  $ 
(5,709) 
  $  (87,442)  $  (97,658) 

Amounts recognized in accumulated other comprehensive loss for the years ended December 31, 2021 and 2020 consist 
of: 

(In thousands) 
Unamortized prior service credit 
Unamortized net actuarial loss (gain) 

2021 
(2,865)  $ 
(4,585) 
(7,450)  $ 

2020 
(3,766) 
284   
(3,482) 

  $ 

  $ 

The following table summarizes the components of the net periodic costs for post-retirement benefits for the years ended 
December 31, 2021, 2020 and 2019: 

2021 

2020 

2019 

  $

649    $

2,579   
(200) 

825    $
3,265      
(197) 

 —  
(901) 
2,127    $

 (1,859) 
1,147   
3,181    $

957   
4,231   
(180) 

 (2,033) 
3,072   
6,047   

(In thousands) 
Service cost 
Interest cost 
Expected return on plan assets 
Amortization of: 

Net actuarial gain 
Prior service cost (credit) 

Net periodic postretirement benefit cost 

  $

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The components of net periodic post-retirement benefit cost other than the service cost component are included in other, 
net within other income (expense) in the consolidated statements of operations. 

The following table summarizes other changes in plan assets and benefit obligations recognized in other comprehensive 
loss, before tax effects, during 2021 and 2020: 

(In thousands) 
  $ (4,869)  $  6,412   
Actuarial loss (gain), net 
 1,859  
Recognized actuarial gain 
  (1,747) 
Prior service credit 
Recognized prior service (cost) credit 
  (1,147) 
Total amount recognized in other comprehensive loss, before tax effects    $ (3,968)  $   5,377  

 —  
 —  
901   

2020 

2021 

The weighted-average assumptions used to determine the projected benefit obligations and net periodic benefit cost for 
the years ended December 31, 2021, 2020 and 2019 were as follows: 

Discount rate - net periodic benefit cost 
Discount rate - benefit obligation 
Rate of compensation/salary increase 

     2021 

      2020        2019    

 2.57 %    3.35 %    4.35 % 
 2.93 %    2.56 %    3.34 % 
 2.50 %    2.50 %    2.50 % 

For purposes of determining the cost and obligation for post-retirement medical benefits, a 6.25% healthcare cost trend 
rate was assumed for the plan in 2021, declining to the ultimate trend rate of 5.00% in 2027.   

Plan Assets  

Our investment strategy is designed to provide a stable environment to earn a rate of return over time to satisfy the benefit 
obligations and minimize the reliance on contributions as a source of benefit security.  The objectives are based on a long-
term (5 to 15 year) investment horizon, so that interim fluctuations should be viewed with appropriate perspective.  The 
assets of the fund are to be invested to achieve the greatest return for the pension plans consistent with a prudent level of 
risk. 

The asset return objective is to achieve, as a minimum over time, the passively managed return earned by managed index 
funds, weighted in the proportions outlined by the asset class exposures identified in the pension plan’s strategic allocation. 
We update our long-term, strategic asset allocations every few years to ensure they are in line with our fund objectives.  
At December 31, 2021, the target allocation of the Pension Plan assets is approximately 70 - 90% in return seeking assets 
consisting primarily of equity and fixed income funds with the remainder in hedge funds.  Our investment policy allows 
the use of derivative instruments when appropriate to reduce anticipated asset volatility or to gain desired exposure to 
various markets and return drivers.  Currently, we believe that there are no significant concentrations of risk associated 
with the Pension Plan assets. 

The following is a description of the valuation methodologies for assets measured at fair value utilizing the fair value 
hierarchy discussed in Note 1, which prioritizes the inputs used in the valuation methodologies in measuring fair value. 
The  fair value  measurements  used  to  value  our  plan  assets  as  of December 31,  2021 were generated  by  using  market 
transactions involving identical or comparable assets.  There were no changes in the valuation techniques used during 
2021. 

Common  Stocks:    Includes  domestic  and  international  common  stocks  and  are  valued  at  the  closing  price  as  of  the 
measurement date as reported on the active market on which the individual securities are traded. 

Common Collective Trusts and Commingled Funds:  Units in the fund are valued based on the net asset value (“NAV”) of 
the funds, which is based on the fair value of the underlying investments held by the fund less its liabilities as reported by 
the issuer of the fund. The NAV per share is used as a practical expedient to estimate fair value. This practical expedient 
is not used when it is determined to be probable that the fund will sell the investment for an amount different than the 
reported  net  asset  value.  These  investments  have  no  unfunded  commitments,  are  redeemable  daily,  weekly,  monthly, 
quarterly or semi-annually and have redemption notice periods of up to 180 days. 

F-36 

 
 
 
 
 
 
 
 
 
 
     
    
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The fair values of our assets for our defined benefit pension plans at December 31, 2021 and 2020, by asset category were 
as follows: 

(In thousands) 
Cash and cash equivalents 
Equities: 
Stocks: 

U.S. common stocks 
International stocks 

Total plan assets in the fair value hierarchy 
Common Collective Trusts measured at NAV: (1) 
Short-term investments (2) 
Equities: 
Global 
Real estate  
Fixed Income 
Hedge Funds 
Total plan assets  

(In thousands) 
Equities: 
Stocks: 

U.S. common stocks 
International stocks 

Total plan assets in the fair value hierarchy 
Common Collective Trusts measured at NAV: (1) 
Short-term investments (2) 
Equities: 
Global 
Real estate  
Fixed Income 
Hedge Funds 
Other assets/(liabilities) (3) 
Total plan assets 

  Quoted Prices 
In Active 

  Markets for 
  Identical Assets  
(Level 1) 

As of December 31, 2021 
  Significant   
  Other 
  Observable    Unobservable  

  Significant 

Inputs 
     (Level 2)      

Inputs 
(Level 3) 

 $ 

 459  $ 

 —  $ 

 —  

      Total 
  $

459  

24  
1  
484  

 $ 

 24 
 1 
 484  $ 

 — 
 — 
 —  $ 

 —  
 —  
 —  

6,477  

223,101  
126,980  
  194,189 
   66,309  
  $ 617,540  

      Total 

  Quoted Prices 
In Active 

  Markets for 
  Identical Assets  
(Level 1) 

As of December 31, 2020 
  Significant  
  Other 
Significant   
  Observable   Unobservable  

Inputs 
     (Level 2)      

Inputs 
(Level 3) 

  $

 15 
 1 
16  

 $ 

 $ 

 15  $ 

 1 

 16  $ 

 —  $ 
 — 
 —  $ 

 —  
 —  
 —  

7,479  

232,933  
89,508  
  247,479 
   46,402 
 9 
  $ 623,826  

(1)  Certain investments that are measured at fair value using NAV per share as a practical expedient have not been categorized in the 
fair value hierarchy. The fair value amounts presented in these tables are intended to permit reconciliation of the fair value hierarchy 
to the total plan assets. 

(2)  Short-term investments include an investment in a common collective trust which is principally comprised of certificates of deposit, 

commercial paper, U.S. government obligations and variable rate securities with maturities less than one year. 

(3)  Other assets/(liabilities) include accrued receivables, net payables and pending settlements. 

F-37 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
   
  
 
 
 
 
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
The fair values of our assets for our post-retirement benefit plans at December 31, 2021 and 2020 were as follows: 

     Total 
  $

3  

39  

1,330  
757  
1,158  
395  
 3,682  
  (136)
  $3,546  

(In thousands) 
Cash and cash equivalents 
Common Collective Trusts measured at NAV: (1) 
Short-term investments (2) 
Equities: 
Global 
Real estate  
Fixed Income 
Hedge Funds 
Total plan assets  
Benefit payments payable 
Net plan assets 

(In thousands) 
Common Collective Trusts measured at NAV: (1) 
Short-term investments (2) 
Equities: 
Global 
Real estate  
Fixed Income 
Hedge Funds 
Total plan assets  
Benefit payments payable 
Net plan assets 

  Quoted Prices 
In Active 

  Markets for 
  Identical Assets  
(Level 1) 

As of December 31, 2021 
  Significant   
  Other 
  Observable    Unobservable  

  Significant 

Inputs 
     (Level 2)      

Inputs 
(Level 3) 

 $ 

 3  $ 

 —  $ 

 —  

As of 

  December 31, 

2020 

$ 

41  

1,288  
496  
1,369  
257  
3,451  
(114)
3,337  

$ 

(1)  Certain investments that are measured at fair value using NAV per share as a practical expedient have not been categorized in the 
fair value hierarchy. The fair value amounts presented in these tables are intended to permit reconciliation of the fair value hierarchy 
to the total plan assets. 

(2)  Short-term investments include investment in a common collective trust which is principally comprised of certificates of deposit, 

commercial paper and U.S. government obligations with maturities less than one year. 

Cash Flows 

Contributions 

Our funding policy is to contribute annually an actuarially determined amount necessary to meet the minimum funding 
requirements  as  set  forth  in  employee  benefit  and  tax  laws.  We  have  elected  not  to  reduce  our  required  pension 
contributions to the minimum funding requirements under ARPA and our expected contributions for 2022 are based on 
historical minimum funding requirements in order to increase the Pension Plan’s funded status. We expect to contribute 
approximately $20.5 million to our Pension Plans and $8.2 million to our other post-retirement plans in 2022.  

F-38 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
      
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Estimated Future Benefit Payments 

As of December 31, 2021, benefit payments expected to be paid over the next ten years are outlined in the following table: 

(In thousands) 
2022 
2023 
2024 
2025 
2026 
2027 - 2031 

Defined Contribution Plans 

  $ 

Pension 
Plans 

Other 
  Post-retirement  
Plans 

31,143    $ 
32,136   
33,515   
34,550   
35,610   
189,363   

8,155   
7,710   
7,206   
6,691   
6,284   
27,262   

We offer defined contribution 401(k) plans to substantially all of our employees.  Contributions made under the defined 
contribution plans include a match, at the Company’s discretion, of employee contributions to the plans.  We recognized 
expense with respect to these plans of $15.6 million, $15.6 million and $15.8 million in 2021, 2020 and 2019, respectively. 

14.  INCOME TAXES 

Income tax expense (benefit) consists of the following components: 

(In thousands) 
Current: 

Federal 
State 

Total current expense 

Deferred: 
Federal 
State 

Total deferred expense (benefit) 
Total income tax expense (benefit) 

For the Year Ended  
2020 

2019 

2021 

  $ 

 305  $ 
 470 
 775 

 314  $ 

 2,236 
 2,550 

 143  
 1,392  
 1,535  

 4,867 
 637 
 5,504 
 6,279  $   10,936  $ 

 8,802 
 (416)
 8,386 

 (4,339) 
 (910) 
 (5,249) 
 (3,714) 

  $ 

The following is a reconciliation of the federal statutory tax rate to the effective tax rate for the years ended December 
31, 2021, 2020 and 2019: 

(In percentages) 
Statutory federal income tax rate 
State income taxes, net of federal benefit 
Searchlight investment 
Other permanent differences 
Change in deferred tax rate 
Valuation allowance 
Provision to return 
Nondeductible goodwill 
State audit settlement 
Other 

For the Year Ended  

     2021 

      2020 

      2019 

 21.0 %    21.0 %    21.0 %
 1.6   
 6.4   
 (3.3)  
    (33.0)  
 2.2   
 (0.5)  
 —   
 —  
 2.8  
 (1.7) 
 (1.1)  
 2.6  
 — 
 (1.5) 
 — 
 —  
 0.4   
 (0.5)  
 (6.3)%    22.7 %    15.7 %

 10.6  
 —  
 (4.5) 
 (2.9) 
 (4.7) 
 (0.5) 
 —  
 (3.2) 
 (0.1) 

F-39 

 
 
 
 
 
 
 
 
 
 
 
         
 
     
 
 
 
 
 
 
 
  
 
 
  
 
 
  
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
     
  
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
  
  
 
  
 
 
  
 
  
 
Deferred Taxes 

The components of the net deferred tax liability are as follows: 

(In thousands) 
Non-current deferred tax assets: 

Reserve for uncollectible accounts 
Accrued vacation pay deducted when paid 
Accrued expenses and deferred revenue 
Net operating loss carryforwards 
Excess interest carryforward 
Pension and postretirement obligations 
Share-based compensation 
Derivative instruments 
Financing costs 
Tax credit carryforwards 

Valuation allowance 

Net non-current deferred tax assets 

Non-current deferred tax liabilities: 
Goodwill and other intangibles 
Basis in investment  
Partnership investments 
Property, plant and equipment 
Financing costs 
Other 

Net non-current deferred taxes 

  Year Ended December 31,     

2021 

2020 

  $ 

2,632   $ 
4,388  
15,019  
  100,402  
2,402  
  57,507  
 1,706 
2,633  
 — 
4,854  
  191,543  
(8,580) 
  182,963  

2,420   
4,354   
16,419   
  76,198   
 —  
  79,688   
 974  
6,582   
1,177   
4,990   
  192,802   
(7,139) 
  185,663   

  (44,044) 
(4) 
  (16,902) 
 (310,579) 
(5,892) 
 — 
 (377,421) 

  (53,797) 
(12) 
  (15,988) 
 (286,888) 
 —  
1   
 (356,684) 
  $ (194,458)  $ (171,021) 

The investment made by Searchlight in 2020 is treated as a contribution of equity for federal tax purposes; therefore, the 
impact of the non-cash PIK interest expense, discount and issuance costs, and fair value adjustments on the CPR resulted 
in an increase of $33.1 million and a decrease of $1.6 million to our current tax expense for 2021 and 2020, respectively. 

As of December 31, 2021, the American Rescue Plan Act did not have a material impact on the Company’s income tax 
positions. We will continue to evaluate the impact of enacted and future legislation. 

Deferred income taxes are provided for the temporary differences between assets and liabilities recognized for financial 
reporting purposes and assets and liabilities recognized for tax purposes.  The ultimate realization of deferred tax assets 
depends  upon  taxable  income  during  the  future  periods  in  which  those  temporary  differences  become  deductible.    To 
determine whether deferred tax assets can be realized, management assesses whether it is more likely than not that some 
portion or all of the deferred tax assets will not be realized, taking into consideration the scheduled reversal of deferred 
tax liabilities, projected future taxable income and tax-planning strategies. 

Consolidated  and  its  wholly  owned  subsidiaries,  which  file  a  consolidated  federal  income  tax  return,  estimates  it  has 
available federal NOL carryforwards as of December 31, 2021 of $423.1 million and related deferred tax assets of $88.9 
million.  The federal NOL carryforwards for tax years beginning after December 31, 2017 of $157.2 million and related 
deferred tax assets of $33.0 million can be carried forward indefinitely.  The federal NOL carryforwards for the tax years 
prior to December 31, 2017 of $265.9 million and related deferred tax assets of $55.8 million expire in 2027 to 2035. 

ETFL, a nonconsolidated subsidiary for federal income tax return purposes, estimates it has available NOL carryforwards 
as of December 31, 2021 of $0.6 million and related deferred tax assets of $0.1 million. ETFL’s federal NOL carryforwards 
are for the tax years prior to December 31, 2017 and expire in 2022 to 2024. 

We  estimate  that  we  have  available  state  NOL  carryforwards  as  of  December  31,  2021  of  $812.8  million  and  related 
deferred tax assets of $16.1 million.  The state NOL carryforwards expire from 2022 to 2041. Management believes that 
it is more likely than not that we will not be able to realize state NOL carryforwards of $89.0 million and related deferred 

F-40 

 
 
 
 
 
 
 
 
 
 
 
    
     
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
tax asset of $5.9 million and has placed a valuation allowance on this amount.  The related NOL carryforwards expire 
from 2022 to 2041.  If or when recognized, the tax benefits related to any reversal of the valuation allowance will be 
accounted for as a reduction of income tax expense. 

We estimate that we have available state tax credit carryforwards as of December 31, 2021 of $6.1 million and related 
deferred tax assets of $4.9 million. The state tax credit carryforwards are limited annually and expire from 2022 to 2031. 
Management believes that it is more likely than not that we will not be able to realize state tax credit carryforwards of $3.4 
million and related deferred tax asset of $2.7 million and has placed a valuation allowance on this amount.  The related 
state tax credit carryforwards expire from 2022 to 2031.  If or when recognized, the tax benefits related to any reversal of 
the valuation allowance will be accounted for as a reduction of income tax expense. 

Unrecognized Tax Benefits 

Under the accounting guidance applicable to uncertainty in income taxes, we have analyzed filing positions in all of the 
federal  and  state  jurisdictions  where  we  are  required  to  file  income  tax  returns  as  well  as  all  open  tax  years  in  these 
jurisdictions. Our unrecognized tax benefits as of December 31, 2021 and 2020 were $4.9 million. There were no material 
effects on the Company’s effective tax rate. The net amount of unrecognized benefits that, if recognized, would result in 
an impact to the effective rate is $4.7 million for each of the years ended December 31, 2021 and 2020.  

Our practice is to recognize interest and penalties related to income tax matters in interest expense and selling, general and 
administrative expenses, respectively.  As of December 31, 2021 and 2020, we did not have a material liability for interest 
or penalties and had no material interest or penalty expense. 

The periods subject to examination for our federal return are years 2018 through 2020.  The periods subject to examination 
for our state returns are years 2017 through 2020.  In addition, prior tax years may be subject to examination by federal or 
state taxing authorities if the Company’s NOL carryovers from those prior years are utilized in the future.  We are currently 
under  examination  by  state  taxing  authorities.    We  do  not  expect  any  settlement  or  payment  that  may  result  from  the 
examination to have a material effect on our results or cash flows. 

We do not expect that the total unrecognized tax benefits and related accrued interest will significantly change due to the 
settlement of audits or the expiration of statute of limitations in the next twelve months.  There were no material effects 
on the Company’s effective tax rate. 

15.  COMMITMENTS AND CONTINGENCIES 

We have certain obligations for various contractual agreements to secure future rights to goods and services to be used in 
the normal course of our operations. These include purchase commitments for planned capital expenditures, agreements 
securing dedicated access and transport services, and service and support agreements.   

As of December 31, 2021, future minimum contractual obligations and the estimated timing and effect the obligations will 
have on our liquidity and cash flows in future periods are as follows: 

2022 

(in thousands) 
Service and support agreements (1)   $  10,122   $  4,852  
    7,022 
Transport and data connectivity 
Capital expenditures (2) 
 — 
Other operating agreements (3) 
553  
  $  93,122   $  12,427  

  7,333  
  74,991  
676  

Total 

2023 

    Minimum Annual Contractual Obligations 
2025 

2026 

2024 

     Thereafter       Total 

 $  1,941   $  1,144  
 230 
 — 
 251 
 $  7,934   $  1,625  

 5,585 
 — 
408  

 $ 

 $ 

299   $  1,059  
 169 
 87 
 — 
 — 
 230 
 446 
616   $  1,674  

 $  19,417   
    20,426   
    74,991   
2,564   
 $ 117,398   

(1)   We  have  entered  into  service  and  maintenance  agreements  to  support  various  computer  hardware  and  software 

applications and certain equipment.   

(2)  We have binding commitments with numerous suppliers for future capital expenditures. 
(3)  We  have  entered  into  various  non-cancelable  rental  agreements  for  certain  facilities  and  equipment  used  in  our 

operations. 

F-41 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
     
    
     
    
     
  
 
   
  
   
  
 
 
   
  
   
  
 
 
 
 
 
 
 
   
 
 
 
Litigation, Regulatory Proceedings and Other Contingencies 

Gross Receipts Tax 

Two  of  our  subsidiaries,  Consolidated  Communications  of  Pennsylvania  Company  LLC  (“CCPA”)  and  Consolidated 
Communications Enterprise Services Inc. (“CCES”), have, at various times, received Assessment Notices and/or Audit 
Assessment Notices from the Commonwealth of Pennsylvania Department of Revenue (“DOR”) increasing the amounts 
owed for the Pennsylvania Gross Receipts Tax, and have had audits performed for the tax years 2008 through 2018.  We 
filed Petitions for Reassessment with the DOR’s Board of Appeals, contesting these audit assessments.  These cases remain 
pending and are in various stages of appeal.  We received notification that the DOR has started audits for the tax years 
2019 and 2020. 

In May 2017, we entered into an agreement to guarantee any potential liabilities to the DOR up to $5.0 million.  We believe 
that certain of the DOR’s findings regarding CCPA’s and CCES’s additional tax liabilities for the tax years 2008 through 
2018, for which we have filed appeals, continue to lack merit.  However, in 2019, CCPA and CCES finalized a settlement 
of  the  intrastate  and  interstate  tax  liabilities  for  the  tax  years  2008  through  2013,  except  for  the  2010  CCPA  appeals, 
bringing the appeals to a conclusion.  The additional tax liabilities calculated by the DOR for these tax years for CCPA 
and CCES were approximately $3.4 million and $4.0 million, respectively.  The settlement resulted in a payment from us 
to the DOR of $2.1 million, including interest, which the Company previously reserved for.  

The  additional  tax  liabilities  calculated  by  the  DOR  for  CCPA  and  CCES  for  the  remaining  unsettled  tax  years  2010 
(CCPA) and 2014 through 2018 (CCPA and CCES) are approximately $4.6 million and $2.6 million, respectively.  Based 
on  the  initial  settlement  offers  for  the  tax  years  2008  through  2013  and  the  Company’s  best  estimate  of  the  potential 
additional tax liabilities for the remaining unsettled tax years 2010 (CCPA) and 2014 through 2018 (CCPA and CCES), 
we have reserved $0.8 million and $1.6 million, including interest, for our CCPA and CCES subsidiaries, respectively.  
We expect the filings for the tax years 2014 through 2018 to be settled at a later date similar to the initial settlement.  While 
we continue to believe a settlement of all remaining disputed claims is possible, we cannot anticipate at this time what the 
ultimate resolution of these cases will be, nor can we evaluate the likelihood of a favorable or unfavorable outcome or the 
potential losses (or gains) should such an outcome occur. We do not believe that the outcome of these claims will have a 
material adverse impact on our financial results or cash flows.  

From time to time we may be involved in litigation that we believe is of the type common to companies in our industry, 
including regulatory issues.  While the outcome of these claims cannot be predicted with certainty, we do not believe that 
the  outcome  of  any  of  these  legal  matters  will  have  a  material  adverse  impact  on  our  business,  results  of  operations, 
financial condition or cash flows. 

16.  QUARTERLY FINANCIAL INFORMATION (UNAUDITED) 

2021 

Net revenues 
Operating income 
Net income (loss) attributable to common stockholders 
Basic and diluted earnings (loss) per share 

2020 

Net revenues 
Operating income 
Net income (loss) attributable to common stockholders 
Basic and diluted loss per share 

Quarter Ended 

      March 31,         June 30,  

     September 30,      December 31,   

(In thousands, except per share amounts) 

  $  324,766 
  $   38,326 
  $   (62,099)
 (0.80)
  $ 

 $  320,403 
 $   30,015 
 $   (55,356)
 (0.71)
 $ 

 $   318,584 
 32,508 
 $ 
 (4,721)
 $ 
 (0.05)
 $ 

$   318,480  
 34,329  
$ 
 12,414  
$ 
 0.12  
$ 

Quarter Ended 

      March 31,         June 30,  

     September 30,      December 31,   

(In thousands, except per share amounts) 

  $  325,662 
  $   37,352 
  $   15,547 
 0.22 
  $ 

$  325,176 
$   39,780 
$   13,840 
 0.19 
$ 

$   327,066 
 37,352 
$ 
 14,510 
$ 
 0.20 
$ 

$   326,124  
 21,029  
$ 
 (6,920) 
$ 
 (0.09) 
$ 

During  the  quarter  ended  December  31,  2021,  we  purchased  a  group  annuity  contract  to  transfer  the  pension  benefit 
obligations and annuity administration for a select group of retirees or their beneficiaries to an annuity provider.  As a 
result of the transfer of the pension liability to the annuity provider, we recognized a non-cash pension settlement charge 
of $5.9 million during the quarter ended December 31, 2021. 

F-42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
During the quarters ended December 31, 2021 and 2020, we recognized a gain of $13.1 million and $23.8 million on the 
decline in the fair value of contingent payment rights issued to Searchlight. 

In connection with the Investment Agreement entered into with Searchlight in October 2020 as discussed in Note 4, we 
recognized transaction costs of $7.6 million during the quarter ended December 31, 2020 associated with the CPRs issued 
as part of the transaction. We also incurred additional interest expense of $7.9 million on the Note issued to Searchlight in 
the fourth quarter of 2020. 

We  incurred  a  loss  on  the  extinguishment  of  debt  of  $18.5  million  in  connection  with  the  refinancing  of  our  credit 
agreement and redemption of our 2022 Senior Notes during the quarter ended December 31, 2020.    

As part of cost saving initiatives, we incurred severance costs of $7.5 million during the quarter ended December 31, 2020.   

F-43 

 
 
 
 
 
 
SUBSIDIARIES OF THE COMPANY 

The following is a list of subsidiaries of the Company, omitting subsidiaries which, considered in the aggregate, would 
not constitute a significant subsidiary. Unless otherwise noted, all subsidiaries are 100% owned (directly or indirectly) by 
Consolidated Communications Holdings, Inc. 

Exhibit 21 

State of Incorporation 

Name 
New York 
 Berkshire Cable Corp. 
New York 
Berkshire Cellular, Inc. 
New York 
Berkshire New York Access, Inc. 
New York 
Berkshire Telephone Corporation 
New York 
C&E Communications, Ltd. 
New York 
Chautauqua & Erie Communications, Inc. 
New York 
Chautauqua and Erie Telephone Corporation 
Washington 
Consolidated Communications of Comerco Company 
Delaware 
Consolidated Communications Enterprise Services, Inc. 
Delaware 
Consolidated Communications Finance III Co. 
California 
Consolidated Communications of California Company 
Illinois 
Consolidated Communications of Central Illinois Company 
Delaware 
Consolidated Communications of Colorado Company 
Florida 
Consolidated Communications of Florida Company 
Illinois 
Consolidated Communications of Illinois Company 
Kansas 
Consolidated Communications of Kansas Company 
Maine 
Consolidated Communications of Maine Company 
Minnesota 
Consolidated Communications of Minnesota Company 
Missouri 
Consolidated Communications of Missouri Company 
Consolidated Communications of New York Company, LLC 
Delaware 
Consolidated Communications of Northern New England Company, LLC  Delaware 
Delaware 
Consolidated Communications of Northland Company 
Delaware 
Consolidated Communications of Ohio Company, LLC 
Oklahoma 
Consolidated Communications of Oklahoma Company 
Delaware 
Consolidated Communications of Pennsylvania Company, LLC 
Texas 
Consolidated Communications of Texas Company 
Delaware 
Consolidated Communications of Vermont Company, LLC 
Delaware 
Consolidated Communications of Washington Company, LLC 
Illinois 
Consolidated Communications, Inc. 
Delaware 
FairPoint Business Services LLC 
Florida 
St. Joe Communications, Inc. 
New York 
Taconic Technology Corp. 
New York 
Taconic Telcom Corp. 
New York 
Taconic Telephone Corp. 

1 

 
 
 
 
 
Exhibit 23.1 

Consent of Independent Registered Public Accounting Firm 

We consent to the incorporation by reference in the following Registration Statements: 

(i) 

(ii) 

(iii) 

(iv) 

(v) 

(vi) 

Registration Statement (Form S-8 No. 333-135440) pertaining to the Consolidated Communications, Inc. 
401(k) Plan and Consolidated Communications 401(k) Plan for Texas Bargaining Associates, 

Registration Statement (Form S-8 No. 333-128934) pertaining to the Consolidated Communications 
Holdings, Inc. 2005 Long-Term Incentive Plan, 

Registration Statement (Form S-8 No. 333-166757) pertaining to the Consolidated Communications, Inc. 
2005 Long-Term Incentive Plan, 

Registration Statement (Form S-8 No. 333-182597) pertaining to the SureWest Communications Employee 
Stock Ownership Plan of Consolidated Communications Holdings, Inc., 

Registration Statement (Form S-8 to Form S-4/A No. 333-198000) pertaining to the Hickory Tech 
Corporation 1993 Stock Award Plan, 

Registration Statement (Form S-8 No. 333-203974) pertaining to the Consolidated Communications 
Holdings, Inc. 2005 Long-Term Incentive Plan, and 

(vii) 

Registration Statement (Form S-8 No. 333-228199) pertaining to the Consolidated Communications 
Holdings, Inc. 2005 Long-Term Incentive Plan;  

of our reports dated March 4, 2022, with respect to the consolidated financial statements of Consolidated Communications 
Holdings, Inc.  and  subsidiaries  and  the  effectiveness  of  internal  control  over  financial  reporting  of  Consolidated 
Communications  Holdings, Inc.  and  subsidiaries  included  in  this  Annual  Report  (Form 10-K)  of  Consolidated 
Communications Holdings, Inc. and subsidiaries for the year ended December 31, 2021. 

/s/ Ernst & Young LLP 

St. Louis, Missouri 
March 4, 2022 

 
 
 
 
 
 
 
 
 
 
 
 
EXHIBIT 31.1 

CHIEF EXECUTIVE OFFICER CERTIFICATION 

I, C. Robert Udell Jr., certify that: 

1. 

I have reviewed this annual report on Form 10-K of Consolidated Communications Holdings, Inc.; 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 
fact necessary to make the statements made, in light of the circumstances under which such statements were made, 
not misleading with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present 
in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the 
periods presented in this report; 

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting 
(as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a)  Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and  procedures  to  be 
designed  under  our  supervision,  to  ensure  that  material  information  relating  to  the  registrant,  including  its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in 
which this report is being prepared; 

(b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting 
to  be  designed  under  our  supervision,  to  provide  reasonable  assurance  regarding  the  reliability  of  financial 
reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles; 

(c)  Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered 
by this report based on such evaluation; and 

(d)  Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during 
the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that 
has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial 
reporting; and 

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control 
over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or 
persons performing the equivalent functions): 

(a)  All significant deficiencies and material weaknesses in the design or operation of internal control over financial 
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and 
report financial information; and 

(b)  Any fraud, whether or not material, that involves management or other employees who have a significant role in 

the registrant’s internal control over financial reporting. 

March 4, 2022 

/s/ C. Robert Udell Jr. 
C. Robert Udell Jr. 
President and Chief Executive Officer 
(Principal Executive Officer) 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EXHIBIT 31.2 

CHIEF FINANCIAL OFFICER CERTIFICATION 

I, Steven L. Childers, certify that: 

1. 

I have reviewed this annual report on Form 10-K of Consolidated Communications Holdings, Inc.; 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 
fact necessary to make the statements made, in light of the circumstances under which such statements were made, 
not misleading with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present 
in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the 
periods presented in this report; 

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting 
(as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a)  Designed  such  disclosure  controls  and  procedures,  or  caused  such  disclosure  controls  and  procedures  to  be 
designed  under  our  supervision,  to  ensure  that  material  information  relating  to  the  registrant,  including  its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in 
which this report is being prepared; 

(b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting 
to  be  designed  under  our  supervision,  to  provide  reasonable  assurance  regarding  the  reliability  of  financial 
reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles; 

(c)  Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered 
by this report based on such evaluation; and 

(d)  Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during 
the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that 
has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial 
reporting; and 

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control 
over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or 
persons performing the equivalent functions): 

(a)  All significant deficiencies and material weaknesses in the design or operation of internal control over financial 
reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and 
report financial information; and 

(b)  Any fraud, whether or not material, that involves management or other employees who have a significant role in 

the registrant’s internal control over financial reporting. 

March 4, 2022 

/s/ Steven L. Childers 
Steven L. Childers 
Chief Financial Officer 
(Principal Financial Officer and Chief Accounting Officer)   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CERTIFICATION PURSUANT TO 18 U.S.C. SECTION 1350, 
AS ADOPTED PURSUANT TO SECTION 906 
OF THE SARBANES-OXLEY ACT OF 2002 

EXHIBIT 32.1 

Pursuant  to  18  U.S.C.  Section 1350,  as  adopted  pursuant  to  Section 906  of  the  Sarbanes-Oxley  Act  of  2002 
(“Section 906”), C. Robert Udell Jr. and Steven L. Childers, President and Chief Executive Officer and Chief Financial 
Officer, respectively, of Consolidated Communications Holdings, Inc., each certify that to his knowledge (i) the Annual 
Report on Form 10-K for the fiscal year ended December 31, 2021 fully complies with the requirements of Section 13(a) or 
15(d) of  the  Securities  Exchange  Act  of  1934,  and  (ii) the  information  contained  in  such  report  fairly  presents,  in  all 
material respects, the financial condition and results of operations of Consolidated Communications Holdings, Inc. 

/s/ C. Robert Udell Jr. 
C. Robert Udell Jr. 
President and Chief Executive Officer 
(Principal Executive Officer) 
March 4, 2022 

/s/ Steven L. Childers 
Steven L. Childers 
Chief Financial Officer 
(Principal Financial Officer and Chief Accounting Officer) 
March 4, 2022 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SHAREHOLDER INFORMATION 

STOCK MARKET
NASDAQ: CNSL

TRANSFER AGENT
Computershare Trust Company, N.A.
U.S. 866.697.5701 or
International 781.575.4061
www.computershare.com/investor

CORPORATE 
HEADQUARTERS
Consolidated Communications
2116 S. 17th Street
Mattoon, IL 61938

INVESTOR RELATIONS
Investor information and SEC filings 
are available on our website at 
ir.consolidated.com.

BOARD OF DIRECTORS
Robert J. Currey
Chairman
Thomas A. Gerke
Director
Roger H. Moore
Director
Dale E. Parker
Director
Maribeth S. Rahe
Director
Timothy D. Taron
Director
C. Robert Udell, Jr.
President, CEO and Director
Wayne L. Wilson
Director

(cid:127) Sacramento
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L EG EN

D

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NASDAQ: CNSL
www.consolidated.com 
121 S. 17th Street
Mattoon, Illinois 61938