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Corporate Travel Management
Annual Report 2012

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FY2012 Annual Report · Corporate Travel Management
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Annual Report 2012

new 
heights

innovating in all directions

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Corporate Travel Management Limited

ABN 17 131 207 611 
Registered office: 
27A/52 Charlotte Street 
Brisbane Queensland 4000

travelctm.com

 
 
 
 
 
CTM Annual Report 2012

travelctm.com

Chairman’s Report 

Managing Director’s Report 

The CTM Innovation Engine 

Innovating in the business model 

Staff profile - Laura Ruffles 

Innovating in operations 

Staff profile – Adriana Pesavento 

Innovating in client service 

Staff profile - Kim Wethmar 

Innovating in products 

Staff profile - Andrea Joseph 

Innovating for our people 

Staff profile – Liz Kriewaldt  

Senior leadership team 

Directors 

Financials 

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CTM Annual Report 2012

CTM Annual Report 2012

chairman’s 
report

I am pleased to present the 2012 Annual Report of Corporate 
Travel Management Limited (“CTM”).

The Company has had another strong year, delivering 
excellent growth in profitability and return to shareholders. 
This result has been underpinned by enhanced services to our 
clients, including the roll out of further innovative products.

The acquisition of Melbourne-based corporate travel 
agency, ETM Travel Pty Ltd (“etm”) during the year added 
significant depth to CTM’s corporate specific services, with its 
complementary MICE (Meeting, Incentive, Conference and 
Event) and VIP Leisure offerings, enabling CTM to present 
a complete, integrated corporate travel solution to its clients. 
As well, the acquisition of etm strengthens CTM’s presence in 
the all-important Melbourne corporate market and completes 
CTM’s national footprint. This choice was reinforced by etm 
winning the Best Events Company at the July 2012 NTIA 
awards.

The past year also saw the Company achieve continued 
strong organic growth of its business in continuing challenging 
global economic and market conditions, which, together 
with the etm acquisition, enabled CTM to achieve a record 
turnover.

During the year, the Company also completed a roll out 
of a significant upgrade of the Company’s core operating 
system, continuing the Company’s commitment to investment 

in improved client-facing systems. This initiative delivers 
enhanced client servicing capability to CTM’s staff and 
enables significant productivity improvements, aimed at 
maintaining CTM’s competitive advantage of delivering 
superior customer service.

Other major initiatives have included the roll out of RTM 
(Resource Travel Management), a specific Resource 
industry offering that tailors solutions to the specific demands 
and requirements of that industry. In addition, CTM’s BI 
(Business Intelligence) solution has also been implemented, 
with u-control, representing client KPI’s and data online at 
any time, including air travel, car hire and hotel bookings. 
u-explore offers a free form investigative analysis tool, 
allowing searches for data relating to air, car and hotel spend 
across a wide range of variants.

More recently, CTM announced the acquisition of USA based 
agency, R&A Travel Inc, affording CTM a unique cross selling 
opportunity. R&A is based in one of the US’s busiest business 
travel hubs. This acquisition also represents a significant step 
in the Company’s long term strategic plan to operate globally.

I would like to take this opportunity to thank the management 
team and staff for their efforts and congratulate them on the 
continued success of CTM as a leading-edge and profitable 
Company.

I would like to thank our shareholders, the Board and most 
importantly our clients for their continuing support

Consistent with its prospectus forecast, the Board has 
declared a dividend of 6 cents per share. The dividend will be 
paid on 12 October 2012 to all shareholders registered on 11 
September 2012.

Tony Bellas
Chairman
Corporate Travel Management Limited 
29 August 2012

3

The Company has had another 
strong year, delivering excellent 
growth in profitability and return 
to shareholders. 

Tony Bellas 
Chairman, CTM

Jamie Pherous
CEO/Managing Director

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CTM Annual Report 2012

managing 
director’s 
report

Dear Shareholders,

Introduction

Financial position

I am pleased to present the 2012 report for CTM. 
CTM has withstood the recent turbulent economic 
times, both in Australia and the broader global 
economy, to deliver a record profit. The Company 
is also well placed to benefit from future upturns in 
the general economic environment.

Outstanding performance

It has been a record year for CTM in terms of 
financial performance.

In the year to 30 June 2012, CTM’s TTV (total 
transaction value) of $681.3 million (unaudited) 
was 35.6 percent higher than the previous year 
and travel income of $64.7 million was 40.9 percent 
higher than the previous year.

CTM’s statutory net profit after tax (“NPAT”) of 
$11.8 million in the year to 30 June 2012 compares 
with $8.3 million in 2010/11, representing a 42.7 
percent increase.

CTM is in a sound financial position, with total 
assets of $83.6 million at 30 June 2012, an 
increase of $24.9 million or 42.4 percent from 30 
June 2011.

Contributing to the Company’s sound financial 
position was the continued generation of strong 
cash flows, with net cash flows from operating 
activities of $7.5 million over the year to 30 June 
2012.

In February 2012, the Company raised a further 
$7 million through the equity market, to assist with 
funding the acquisition of the USA based agency, 
R&A Travel.

Total equity of $53.0 million at 30 June 2012 
compares with $38.2 million at 30 June 2011, an 
increase of $14.8 million or 38.7 percent over the 
year.

In the year to 30 June 2012, CTM’s 
TTV (total transaction value) of $681.3 
million (unaudited) was 35.6 percent 
higher than the previous year and 
travel income of $64.7 million 
was 40.9 percent higher than the 
previous year.

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Jamie Pherous - CEO/Managing Director

CTM Annual Report 2012

CTM Annual Report 2012

Positioning for the future

CTM’s continued investment in innovative client 
facing technology, as well as the two strategic 
acquisitions, has CTM positioned well to continue 
to grow. The growth is also underpinned by 
continued leading performance and client retention 
during the year.

CTM’s focus remains upon listening to our clients 
and staff, to ensure CTM’s service offering is both 
innovative and cost effective, and CTM’s staff are 
supported to offer the most personalised service 
and expertise that our clients demand.

I look forward to working with all our staff, clients, 
key suppliers and CTM’s Board in pursuing the 
challenges and opportunities that lie ahead and to 
continue to deliver outstanding results for CTM’s 
clients and shareholders.

Jamie Pherous
Managing Director
Corporate Travel Management Limited

Business drivers

The success of CTM’s business continues to be 
based on three key drivers:

•  Retaining current business through delivering 

outstanding service and demonstrating a return 
on investment to our clients;

•  Generating new business through a compelling 
offering, underpinned by outstanding service 
and continuous investment in innovative client 
solutions; and

• 

Improving internal productivity and developing 
CTM’s people, so that they are most effective 
in supporting CTM’s clients.

The past year has been successful on all counts, 
with securing new clients wins and retention 
of current clients being consistent with past 
performance. In addition there continues to be 
a focus on productivity efficiencies throughout 
the whole business, which enables further 
reinvestment in customer service platforms.

In addition, CTM has complemented its existing 
business with two strategic acquisitions during the 
past year:

• 

• 

In October 2011, CTM completed the 
acquisition of ETM Travel Pty Ltd, a Melbourne 
based agency, which enabled the Group to 
enhance its events offering and provide a 
complete integrated corporate travel solution to 
clients. In addition, the acquisition provides an 
opportunity to strengthen CTM’s position in the 
Victorian market. 

In July 2012, after balance date, CTM 
acquired R&A Travel Inc, which is a US based 
agency that provides the Company a unique 
opportunity to cross-sell between the two 
markets.

Both acquisitions support CTM’s proven 
competency in being able to integrate people into 
our culture, and empower people to operate more 
effectively for their clients through a scalable and 
efficient operating platform.

The business has continued to invest in its service 
offering and, during the year, introduced new 
products, including u-control and u-explore,  
Ticketbank, pre-trip approval, as well as enhanced 
functionalities in CTM’s core operating systems, 
which is integral to the continued success of the 
business moving forward. As well, the Company 
rolled out RTM (Resource Travel Management), a 
Resource industry focused tailored offering.

Employees

A highly skilled and motivated workforce is integral 
to CTM’s success.

CTM’s culture is founded upon the notion of 
listening to our staff in order to provide a great 
workplace that empowers our people through good 
process and great training to grow, evolve and 
deliver superior service that CTM’s clients demand. 
CTM continues to invest in its people, through 
CTM’s in-house training programs, selective 
recruitment and a commitment to provide the 
resourcing to support CTM’s people in delivering 
service excellence to CTM’s clients.

Over the past year, the total number of full time 
employees (“FTE”) increased by 25% to 475, 
reflecting acquisitions and CTM’s positioning to 
underwrite growth with the most skilled talent. 
Importantly, revenue increased by 40% reflecting 
the Company’s continuing focus on productivity 
improvement.

Staff ownership of CTM equity is an important pillar 
for aligning the objectives of CTM with the personal 
aspirations of our people. At 30 June 2012, over 
30% of all staff employed were CTM shareholders.

The Board and the senior management team 
appreciate the contribution that CTM’s staff have 
made to the Company’s strong performance in 
2011/12. Their professionalism and commitment 
have been fundamental to the development of 
CTM’s reputation as a highly valued business 
partner for CTM’s clients.

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The 
CTM 
Engine

innovation

Operational innovations introduced 
recently include an increased focus 
on automation, to enhance the day-
to- day productivity of consultants, the 
introduction of an internal feedback 
system, to mine for the next ‘big 
idea’ from the people who have day-
to-day contact with our clients, and 
improvements to our internal systems 
and our client-facing Online Booking 
Tool. 

We introduced many new people- 
focused innovations in 2012, with the 
primary initiative being the first annual 
CTM All Stars event – incorporating 
an employee conference and awards 
night – recognising our best and 
brightest while enabling three days of 
education and ideas sharing. 

VIBE survey – our annual VIBE 
employee survey, gathering feedback 
anonymously from all employees.

Extra mile program – recognising 
consultants throughout the year for 
going the ‘extra mile’ for clients.

Innovation is at the heart of 
everything we do at Corporate 
Travel Management. We take our 
client, partner and staff input and 
feed it into what we like to think 
of as our innovation engine.

We develop new service and product platforms around our four 
key business pillars. These products and services drive our 
customers’ value equation further.

Increased 
automation

Upgraded 
Online 
Booking 
Tool

Operations
Programs 
to boost 
productivity

u-approve 
pre-trip 
approval

Ticketbank
credits on 
hold

CTM 
Business 
Intelligence

Products
Compelling, 
industry-leading 
tools

During the 2011/2012 financial year 
alone, CTM has introduced: 

CTM Business Intelligence – providing 
clients with real-time access to their 
travel management data online at any 
time. 

Ticketbank – allowing clients to actively 
search and use available credits on hold 
for the first time. 

u-approve – introducing a streamlined 
online approach to pre-trip approval to 
clients. 

Internal 
feedback 
system

Extra 
Mile 
Program

VIBE 
Survey

People
Staff support 
and rewards

CTM 
All Stars 
Event

Resource 
Travel 
Management

Client 
Service
Knowledge, 
expertise and 
tailored solutions

Specialised 
Client 
Value 
Managers

Insight 
through CTM 
Business 
Intelligence

At Corporate Travel Management, 
we are constantly innovating 
around client service.

We pride ourselves on offering 
clients tailored, needs-driven 
solutions with a focus on value. 
A unique organisational structure 
sees clients assigned a Client 
Value Manager, as well as a 
dedicated team of consultants, 
all of whom have undergone 
rigorous training to see them well-
schooled in the business of travel 
management. 

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CTM Annual Report 2012

t a
a f
i o n a l
N a t
T r a v e l
r y
I n d u s t
A w a r d s

BEST NATIONAL
CORPORATE TRAVEL
MANAGEMENT COMPANY

CTM

WINNER
2011

Awarded  
Best National  
Corporate Travel  
Management  
Company for  
seven of the past  
nine years

innovating in

the business 
model

CTM is all about service. Founded upon the principles of value delivery and 
transparency, CTM’s highly personalised service model and commitment 
to innovation in both technology and ideas have seen CTM awarded as the 
Australian Federation of Travel Agents (AFTA) Best National Corporate Travel 
Management Company for seven of the past nine years.

CTM’s emphasis on service allows it to deliver a compelling point of difference for its 
clients. CTM understands that a ‘one size fits all’ strategy is not an approach which 
delivers value, which is why CTM tailors and personalises every element of the travel 
management process.

This commitment to tailored solutions and exceptional service ensures maximum 
return on the business travel investment of clients while delivering needs-driven 
tailored solutions alongside a dynamic and flexible account management model. 

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•  Greater range of 
innovation client 
products and 
services

•  Rigour around 
Sales Strategy

•  Cross-sell across 
CTM, USA and 
MICE

•  SME offering

•  Use BI tool to offer 
enhanced ROI

•  Survey results linked to 

business plans

•  Aligned to KPIs

•  Feedback to innovation 
process for continuous 
improvement

Client Win 
and Retain

Acquisitions

•  Bed-down USA

•  Continue to explore 
future acquisitions

Strategy

Staff and 
Client 
Satisfaction

Revenue 
Per FTE

•  Productivity project 
well advanced

•  Creates time to 

service, eliminates 
non productive 
workflow

•  Enhance client service 

and experience

In the year to 30 June 2012 
CTM’s TTV was 35.6% higher 
than the previous year

2011

2012

$502m 
TTV

$681m 
TTV

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CTM Annual Report 2012

We pride ourselves on involving our 
customers in the creation of new tools, 
gaining their feedback and using that 
feedback to bring innovative and 
needs-driven solutions. 

S t a ff  
P ro fi l e

business model

Laura Ruffles

Chief Operating Officer

Tenure with CTM: 2.5 years

“At Corporate Travel Management, we realise that being innovative is not 
just important, indeed, it is mandatory for those organisations who wish 
to be successful,” said Laura Ruffles.

“We pride ourselves on involving our customers in the creation of our 
new tools, in gaining their feedback and using that feedback to bring 
innovative and needs-driven solutions to the market. 

“Our approach means that we are able to provide our clients with 
compelling and valuable offerings, while reinforcing our position as an 
industry-leader as well as a valuable and flexible business partner for our 
clients. 

“The past 12 months have been very exciting at CTM and the next 12 
months are shaping up to be equally interesting - I couldn’t be happier to 
be part of the CTM team as we continue our mission to lead the way for 
our clients and our staff.” 

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CTM Annual Report 2012

C a s e  
S t u d y  
q u i c k l o o k

Focus: Consolidation
Client: Construction Industry

$1.8 Million cost savings 

Through our consolidated approach to the negotiation of 
direct supplier agreements, a cost saving of $1.8 Million 
was achieved for our client, exceeding their desired $1 
Million savings target by $800K. 

Online uptake increase of 27% 

Through the implementation of a consolidated travel 
management program, the purchasing behaviour 
throughout our client’s company changed significantly, with 
an online uptake increase of 27% (from 57% to 85%). 

The ability of CTM to initiate, implement and execute  
a consolidated travel management plan in a deeply 
fragmented organisation has proved critical for  
the client.

Case 
Study 
quicklook

Focus: Cost Reduction
Client: Resource Sector

Total travel spend down by $5.4 Million 

In the first year of implementation, our client’s domestic 
travel spend was reduced by 22% ($3.2M) and 
international travel spend by 32% ($2.2M).

These expense reductions were achieved despite 
substantial increases in the number of sectors booked. 
Changes to booking behaviour also enabled substantial 
reductions to Average Sector Prices. In total, over 20% 
total cost reductions were achieved. 

Online uptake increase of 40% 

Online Booking Tool usage increased from 20% to 60% in 
the first week of CTM’s new travel policy implementation 
and now sits consistently at this level or above.

These significant cost reductions were achieved 
through changes to booking behaviour and increased 
policy compliance which, together, contributed to 
over $5.4M in savings for the company.

CTM exhibited its ability 
to drive savings through 
consolidation and 
behavioural change.

CTM demonstrated an ability 
to drive cost reductions 
through tailored policy 
management and fostering 
behavioural change.

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innovating in

operations

A strong operational platform is a 
necessary component to support 
the innovations and efficiencies of a 
company such as Corporate Travel 
Management.

Corporate Travel Management continues to look at ways to innovate, 
not only for its clients, but also for its staff, which is why the Company 
has introduced various internal programs to support the operational 
foundation, whilst also improving optimum workflow and efficiency.

Some innovations include an increased focus on automation, to enhance 
the day to day productivity of consultants, the introduction of an internal 
feedback system to mine for the next ‘big idea’ from the people who 
have day-to-day contact with our clients, and improvements to our 
internal systems and our client facing Online Booking Tool. Work has 
also been undertaken to upgrade existing systems such as our Customer 
Relationship Management tool, allowing staff to become more dynamic, 
innovative and responsive in the management of our clients’ travel 
programs.

CTM is also looking to the future, with a focus on succession planning, 
career transition opportunities and a graduate program.

In the year to 30 June 2012 
CTM’s NPAT was 42.7% higher 
than the previous year

$8.3m 
NPAT

2011

2012

(NPAT - Net Profit After Tax)

$11.8m 
NPAT

15

 
 
CTM Annual Report 2012

S t a ff  
P ro fi l e

operations

Adriana Pesavento

Operations Manager (Victoria)

Tenure with CTM: 7.5 years

“The operational foundation of any business is critical to its success - at 
CTM, we have chosen to base our foundation upon the building blocks of 
innovation and strategy,” said Adriana Pesavento.

“By focusing in on innovation, we are able to be constantly aware of the 
changing landscape of our dynamic industry, and be ready to adapt, 
respond and tailor solutions for our clients according to the environmental 
elements in play at any particular point in time.

“In short, this approach not only allows us to think differently to others 
in the marketplace, but also allows us to deliver for our clients each and 
every day.

“The growth, innovative approach, passion and pride that I see in action 
every day give me enormous confidence as I continue my exciting 
journey at a company which I believe has its best years ahead of it.”

The growth, innovative 
approach, passion and pride 
that I see in action every day 
give me enormous confidence.

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resource travel
     management

an offering from corporate travel management

Resource  
Travel  
Management

I n   2 0 1 2   w e  
i n t r o d u c e d  
R e s o u r c e  
T r a v e l
M a n a g e m e n t .

Specialised 
services and 
products to move 
resource industry 
teams efficiently, 
safely and cost 
effectively. 

innovating in

client service

Corporate travel management is unlike 
any other travel management company. 
We pride ourselves on going above and 
beyond industry expectations and in 
setting consistently new standards which 
reinforce our multi-award winning status. 

CTM’s unique and refreshing service offering provides clients with a genuine point 
of difference to the global travel management chains with a focus on return on 
investment, tailored and needs-driven solutions and expertise. 

A unique organisational structure sees clients assigned a Client Value Manager as 
well as a dedicated team of consultants, all of whom have undergone rigorous training 
to see them well-schooled in the business of travel management. 

This account management structure is supported by a unique approach to staff 
remuneration. Salaries are directly attributable to performance and client service and 
are not focused on commission, revenue or yield generated. Instead, CTM places the 
focus upon its consultants’ ability to service CTM’s clients across a series of robust 
metrics that are put in place to deliver outstanding outcomes across every client 
objective. 

Today, more than ever before, CTM employees are enabled to deliver in-depth 
analysis and insight of client travel programs thanks to the introduction of CTM’s 
Business Intelligence reporting platform. This cutting edge tool provides a wide array 
of data available for analysis and presentation for the benefit of client programs.

www.travelrtm.com

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CTM Annual Report 2012

CTM’s culture revolves around 
personalised service and as such 
each and every one of our staff is 
committed to delivering service 
which adds value and exceeds 
expectations for clients.

S t a ff  
P ro fi l e

client service

Kim Wethmar

General Manager (New South Wales)

Tenure with CTM: 7 years

“Our people - our consultants, our client value managers and a 
passionate support team - are the heart of our business and the face of 
our service delivery,” said Kim Wethmar. 

“CTM’s culture revolves around personalised service and, as such, each 
and every one of our staff is committed to delivering service which adds 
value and exceeds expectations for clients.

“CTM supports this dedication with continuous innovation in the delivery 
of diagnostic tools and tailored travel solutions, and by taking an 
inquisitive and creative approach to new client-driven systems, processes 
and solutions.

“I am proud to know our clients value our approach as it provides them 
a fresh and agile business partner which is constantly evolving and 
enhancing its program with new and improved approaches that result 
in cost savings, improved speed, more accurate bookings and more 
detailed management information reporting than ever before.”

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in 2012 we launched
ctm business 
intelligence

C T M   B u s i n e s s  
I n t e l l i g e n c e :   
R e a l - t i m e  
a c c e s s   t o   t ra v e l  
m a n a g e m e n t   d a t a  
o n l i n e   a t   a n y   t i m e

innovating in

products

Corporate Travel Management is 
dedicated to developing the most 
compelling and industry-leading 
tools for our clients and for our 
staff. 

During the 2011/2012 financial year, CTM has introduced:

•  CTM Business Intelligence – providing clients with real-time 
access to their travel management data online at any time.

•  Ticketbank – allowing clients to actively search and use 

available credits on hold for the first time.

•  u-approve - introducing a streamlined online approach to pre-

trip approval to clients. 

Each of these products provide a perfect example of the CTM 
philosophy of listening to clients and providing the tailored solutions 
that they need and desire.

This approach will continue in 2012/2013, with a number of product 
enhancements and developments already in the pipeline. The 
release of these new products will again elevate the CTM product 
offering, as well as further support the delivery of effective client 
outcomes.

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CTM Annual Report 2012

S t a ff  
P ro fi l e

products

Andrea Joseph 

Internal Services Manager

Tenure with CTM: 6 months

“When it comes to product development at CTM, we strive to take a 
collaborative, flexible approach to building compelling needs-driven 
solutions for our clients,” said Andrea Joseph.

“By treating client feedback as an integral part of the product and service 
development process, CTM is able to deliver innovative solutions which 
improve the working lives of clients, increase the cost effectiveness and 
efficiencies of their travel programs and tackle issues presented by our 
dynamic and ever-challenging marketplace in a proactive and industry-
leading fashion.

“By doing so, we are able to create not only a rewarding program for our 
clients, but also for ourselves. When you combine this with our extremely 
hard working and dedicated team, who are always focused on the next big 
opportunity to provide our clients with great service, it is clear why I love it 
here at CTM.”

When it comes to product 
development at CTM, we 
strive to take a collaborative, 
flexible approach to building 
compelling needs-driven 
solutions for our clients.

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CTM Annual Report 2012

innovating for

our people

Corporate Travel Management 
recognises the vital role our people 
play in our success. As a service-
orientated business, the development, 
wellbeing and emotional happiness 
of staff is paramount for continued 
success.

In this vein, in 2011/2012, CTM undertook a number of staff initiatives, 
including: 

•  The first annual CTM All Stars event – incorporating an employee 

conference and awards night – recognising our best and brightest and 
enabling three days of education and ideas sharing. 

•  VIBE survey – CTM’s annual VIBE employee survey, gathering 

feedback anonymously from all employees.

•  Extra mile program – recognising consultants throughout the year for 

going the ‘extra mile’ for clients.

Feedback and outcomes from such initiatives allows CTM to continue as 
an innovative leader in the corporate travel management space. 
The collection of intelligence is critical in not only carving out competitive 
advantages, but also assists CTM in creating and delivering needs-driven 
travel management solutions for its clients.

40% increase 
in revenue

25% increase in 
FTE staff to 475

25% 
increase

40% 
increase

2012

26
26

2012

The innovations for staff at 
CTM are a continually evolving 
effort by CTM’s management, 
not only relating to benefits 
and recognition, but also 
to innovations around our 
technology.

27

 
CTM Annual Report 2012

CTM have shown determined 
efforts to attract, nurture
and retain its staff by way 
of innovation.

S t a ff  
P ro fi l e

our people

Liz Kriewaldt

Corporate Consultant, 

CTM All Stars Value Award winner for Client Focus

Tenure with CTM: 6 years

“Over the nearly six years I have been with CTM, I have witnessed an 
evolution of innovation in relation to staff programs,” said Liz Kriewaldt.

“CTM’s extra mile program and annual CTM All Stars awards, combined 
with the opportunities allowed for through a flexible working environment, 
are just a few of the innovative measures CTM have put in place to 
create a healthier and more productive workplace.

“The effects these innovations have on staff morale and, for CTM, are 
obvious - happy and satisfied staff will naturally create a high office 
morale, which then translates into more effective dealings between 
consultants and clients. Higher staff morale also delivers a high staff 
retention rate and achieves greater office cohesiveness, with staff 
members enjoying each other’s company.

“I see the innovations for staff at CTM as a continually evolving effort by 
CTM’s management, not only relating to benefits and recognition, but 
also to innovations around our technology approach. This also makes the 
consultants’ work flow more seamless and productive, leading to greater 
levels of customer satisfaction and client retention.

“I have been a travel consultant for more than twenty years and I 
have seen a much more determined effort (in comparison to previous 
employers) by CTM’s management to attract, nurture and retain its staff 
by way of innovation. 

“Working for CTM has been a very rewarding experience for me - I feel 
each day, I have been allowed to work to the best of my abilities, in the 
knowledge that my clients appreciate the service I can provide them.”

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29

senior  
leadership 
team

directors

CTM Annual Report 2012

Jamie Pherous
CEO/ 
Managing Director

Laura Ruffles
Chief Operating Officer

Steve Fleming
Chief Financial Officer

Tony Bellas
Chairman

Greg Moynihan
Independent Non-
Executive Director

Stephen Lonie
Independent Non-
Executive Director

Claire Gray
Executive Director 
Global Development

Laura Ruffles, Corporate 
Travel Management’s Chief 
Operating Officer, has 
significant local, regional and 
global business experience. 
In a career of more than 18 
years, she has led teams 
across strategy, operations, 
product development, 
relationship management, 
sales, business planning and 
technology. Laura plays a 
key role in business planning, 
innovation, client growth, profit 
contribution and coaching her 
management team.

Steve Fleming is 
responsible for Corporate 
Travel Management’s 
finance function, treasury 
management, key stakeholder 
liaison, and strategic planning 
in conjunction with the 
Managing Director and Board. 
Steve has more than 20 years’ 
experience in commercial 
finance roles gained with high 
growth companies across 
a number of industries and 
countries including Abbey 
National, TrizecHahn, 
Deutsche Morgan Grenfell and 
Arthur Andersen.

Jamie Pherous, CEO/
Managing Director, founded 
Corporate Travel Management 
in 1994. He has built the 
company from its headquarters 
in Brisbane to become the 
largest privately-owned travel 
management company in 
Australia and, in late 2010, 
became successfully listed 
on the Australian Securities 
Exchange (ASX). Prior to 
establishing CTM, Jamie 
was employed by Arthur 
Andersen (now Ernst & Young) 
as a chartered accountant 
specialising in business 
services and the financial 
consulting division in Australia, 
Papua New Guinea, and the 
United Arab Emirates.

Tony Bellas has more than 
27 years experience in both 
the government and private 
sectors. Tony is currently 
pursuing his own business 
interests and has previously 
held positions of CEO of 
Ergon Energy, CS Energy 
and Seymour Group. Prior 
to this he was Queensland’s 
Deputy Under Treasurer, 
with oversight of a number 
of Treasury operations 
including Fiscal Strategy, 
Office of Government Owned 
Corporations and Office of 
State Revenue.

Greg Moynihan is a former 
CEO of Metway Bank Limited 
and has also held senior 
management and executive 
positions with Citibank 
Australia and Suncorp 
Metway. Since leaving 
Suncorp Metway in 2003, 
Greg Moynihan has pursued 
a number of business 
interests, primarily in the 
investment management and 
private equity sectors.

Stephen Lonie is a Chartered 
Accountant, with more than 
40 years industry experience, 
and is a former Managing 
Partner of the international 
accounting and consulting 
firm, KPMG. He now 
practices as an independent 
management consultant and 
business adviser. Stephen 
is currently Chairman of 
Jellinbah Resources Pty Ltd 
(since 2002) and of UQ Sport 
Ltd (since 2012), and a non-
executive Director of MyState 
Limited (since 2011).

Claire Gray brings 25 years 
experience of Corporate Travel 
Management. Her career 
within the travel industry 
began in 1984 at Harvey 
World Travel. In 1989, Claire 
joined with Craig Smith to 
form the independent travel 
management company, 
Travelogic - which merged with 
Corporate Travel Management 
in 2008 to create one of 
the largest business travel 
agencies in Australasia.

30

31

CTM Annual Report 2012

CTM Annual Report 2012

annual 
financial 
report

for the year ended  
30 June 2012

Corporate Travel Management Limited
ABN 17 131 207 611
Registered office:
27A/52 Charlotte Street
Brisbane Queensland 4000

Directors’ Report 

Corporate Governance Statement 

Corporate Travel Management Limited Financial Report

Consolidated Statement of Comprehensive Income 

Consolidated Statement of Financial Position 

Consolidated Statement of Changes in Equity 

Consolidated Statement of Cash Flows 

Notes to the Financial Statements

1.  Corporate information 

2.  Summary of significant accounting policies 

3.  Segment reporting 

4.  Revenue 

5.  Other Income 

6.  Expenses 

7. 

Income tax 

8.  Earnings per share 

9.  Dividends paid and proposed 

10. Cash and cash equivalents 

11.  Trade and other receivables 

12. Financial assets at fair value 

13. Other current assets 

14. Plant and equipment 

15. Intangible assets 

16. Impairment testing of goodwill 

17. Trade and other payables 

18. Borrowings 

19. Provisions 

20. Contributed equity, reserves and retained earnings 

21. Financial risk management objectives and policies 

22. Business combinations 

23. Commitments and contingencies 

24. Related party disclosures 

25. Parent entity financial information 

26. Auditors’ remuneration 

27. Events occurring after the reporting period 

28. Director and Executive disclosures 

Directors’ Declaration 

Independent Auditor’s Report to the members of 
Corporate Travel Management Limited 

Shareholder Information 

Corporate Directory 

34

 46

54

55

56

57

58

58

68

70

70

71

72

75

76

77

79

80

80

81

82

83

84

85

87

88

90

92

97

98

100

101

101

102

104

 105

107

109

32

33

CTM Annual Report 2012

Directors’ Report

The Directors present their report together with the financial 
report of Corporate Travel Management Limited and its 
controlled subsidiaries (the “Group”) for the financial period 
ended 30 June 2012.

DIRECTORS

The Directors of the Group at any time during or since the 
end of the financial year are:

•  Mr T Bellas.
•  Mr S Lonie.
•  Mr G Moynihan. 
•  Mr J Pherous.
•  Ms C Gray.
All Directors have been in office since the start of the 
financial period to the date of this report.

INFORMATION ON DIRECTORS

Tony Bellas
MBA, BEcon, DipEd, FAIM, MAICD, ASA 
Independent Non-Executive Director – Chairman
Tony Bellas has more than 27 years experience in both the 
government and private sectors. Tony is currently pursuing 
his own business interests and is the Principal of Qld 
Infrastructure Partners. As well, Tony is currently a Non-
Executive Director of Australian Water (Qld) Pty Ltd (since 
2010), Chairman of ERM Power Limited (since 2009) and 
Director of Endeavour Foundation. 

Tony has previously held positions of Chief Executive Officer 
of Ergon Energy Ltd, CS Energy Ltd and Seymour Group 
Pty Ltd. Prior to this appointment, he was Queensland’s 
Deputy Under Treasurer, with oversight of a number of 
Queensland Treasury operations including Fiscal Strategy, 
Office of Government Owned Corporations and Office of 
State Revenue.

In 1999, whilst at Queensland Treasury, Tony led the 
teams responsible for the sale of the Queensland TAB 
and the Queensland Government’s interest in the Bank 
of Queensland. Tony was also a member of the team 
that oversaw the merger, in 1996, of the Suncorp and 
QIDC entities into the publicly listed company, Metway 
Bank, creating the new group SuncorpMetway. His team 
then managed the staged sell-down of the Queensland 
Government’s shareholding in SuncorpMetway.

Former directorships in last 3 years:
•  Non-Executive Director of Watpac Limited (2008 to 

2010).

•  Non-Executive Director of Guildford Coal Limited 

(2010 to 2012).

Special responsibilities:
•  Chair of the Board.
•  Audit and Risk Management Committee member.
•  Remuneration Committee member.
•  Chair of Nominations Committee.

Jamie Pherous
BCom ACA 
Managing Director and Chief Executive
Jamie Pherous founded Corporate Travel Management 
in Brisbane in 1994. He has built the Company from its 
headquarters in Brisbane to become the one of the largest 
travel management companies in Australia and New 
Zealand, employing more than 500 staff. 

Prior to establishing Corporate Travel Management, Jamie 
was employed by Arthur Andersen, now Ernst & Young, as a 
Chartered Accountant, specialising in business services and 
financial consulting in Australia, Papua New Guinea and the 
United Arab Emirates.

Jamie was also a major shareholder and co-founder of an 
online hotel booking engine, Quickbeds.com.au, which was 
sold to Flight Centre Group in 2003.

Jamie is currently a Director of the Australian Federation of 
Travel Agents.

Former directorships in last 3 years:
•  None.
Special responsibilities:
•  Managing Director.

Greg Moynihan
BCom, Grad Dip SIA, CPA, FFin, MAICD
Independent Non-Executive Director 
Greg Moynihan is a former Chief Executive Officer of 
Metway Bank Limited. He has also held senior management 
and executive positions with Citibank Australia and 
SuncorpMetway over a range of disciplines including 
financial and capital management, investment management, 
corporate strategy and marketing, as well as having primary 
accountability for business operations covering general 
insurance, business banking, retail banking and wealth 
management.

Since leaving SuncorpMetway in 2003, Greg has pursued 
a number of business interests, primarily in the investment 
management and private equity sectors.

Greg is currently a Non-Executive Director of Ausenco 
Limited (since 2008) and Sunwater Limited (since 2007), 

Chairman of Urban Art Projects Pty Ltd and 
a Director of several private investment 
companies. He has previously held directorships 
with Cashcard Australia Ltd, LJ Hooker 
Ltd, RACQ Insurance Ltd, HFA Limited and 
SuncorpMetway Ltd (various subsidiaries).

Former directorships in last 3 years:
•  None.
Special responsibilities:
•  Audit and Risk Management Committee 

member.

•  Chair of Remuneration Committee.
•  Nominations Committee member.

Stephen Lonie
BCom, MBA, FCA, FFin, FAICD, FIMCA, ACS
Independent Non-Executive Director
Stephen Lonie is a Chartered Accountant with 
more than 40 years industry experience, and is 
a former Managing Partner Queensland of the 
international accounting and consulting firm, 
KPMG. He now practices as an independent 
management consultant and business adviser.

Stephen is currently Chairman of Jellinbah 
Resources Pty Ltd (since 2002) and a non-
executive Director of MyState Limited (since 
2011). 

Former directorships in last 3 years:
•  Non-Executive Director Oaks Hotels &  

Resorts Limited (2011 to 2011).

•  Chairman Australian Agriculture Company 

Limited (2009 to 2010).

•  Chairman The Rock Building Society Limited 

(2010 to 2011).

Special responsibilities:
•  Chair of Audit and Risk Management  

Committee.

•  Remuneration Committee member.
•  Nominations Committee member.

Claire Gray
DIP TTM
Executive Director 
Claire Gray brings 25 years experience to 
Corporate Travel Management. Her career 
within the travel industry began in 1984 at 
Harvey World Travel. In 1989, Claire joined 
with Craig Smith to form the independent travel 
management company, Travelogic, servicing 
Macquarie Bank. Travelogic merged with 

CTM Annual Report 2012

Corporate Travel Management in 2008 to create 
one of the largest business travel agencies in 
Australasia.

Claire currently holds senior roles in GlobalStar 
Alliance including Operating Committee member 
of the Board and Vice Chairman of the Asia 
Pacific region. GlobalStar Alliance is a worldwide 
network of travel management companies 
owned and managed by local entrepreneurs in 
approximately 66 countries.

Former directorships in last 3 years:
•  None.
Special responsibilities:
•  No additional special responsibilities noted.

COMPANY SECRETARIES
•  Mrs L McCabe.
•  Mr S Fleming.

Lyndall McCabe
Lyndall McCabe has held managerial positions 
with Corporate Travel Management since 
joining the Company in 2000, including Finance 
Manager and National Operations and Human 
Resources Manager.

Lyndall facilitated acquisitions including Rhodes 
Corporate Travel and the establishment of a 
start-up operation in Sydney.

She has more than 13 years experience in 
the travel industry sector, having previously 
been employed by a travel consolidator. In 
2005, Lyndall became a shareholder and was 
appointed as a Director of Corporate Travel 
Management Group Pty Ltd (subsequently 
resigned 23 June 2010 as part of Corporate 
Travel Management’s transition to a listed public 
corporation). Lyndall’s current role is Audit and 
Risk Manager.

Lyndall is a member of the Chartered Secretaries 
of Australia.

Steve Fleming 
BBus (Accounting) ACA 
Steve Fleming currently holds the position of 
Chief Financial Officer and is responsible for 
the finance function, treasury management, key 
stakeholder liaison and strategic planning, in 
conjunction with the Board.

34

35

CTM Annual Report 2012

Steve has more than 20 years experience in commercial finance roles gained with high growth companies across a number of 
industries and countries including Abbey National, TrizecHahn, Deutsche Morgan Grenfell and Arthur Andersen. Prior to joining 
Corporate Travel Management in 2009, Steve was Group Finance Manager of Super Retail Group.

Steve is a member of the Institute of Chartered Accountants.

INTERESTS IN SHARES AND OPTIONS

As at the date of this report, the relevant interests of the Directors in the shares of the Company are set out in the following 
table. No Director held any options to acquire shares in the Company.

Director

Mr T Bellas

Mr S Lonie

Mr G Moynihan

Mr J Pherous

Ms C Gray

Ordinary shares held  
at 30 June 2012

200,000

 200,000

200,000

26,599,728

5,424,999

MEETINGS OF DIRECTORS

The number of meetings of the Company’s Board of Directors and each Board Committee held during the year ended 30 June 
2012, and the number of meetings attended by each Director were:

Full meetings of  
directors

Audit & Risk
Management

Remuneration

Nominations

Committee meetings

DIVIDENDS

Per share

$’000

Final franked dividend approved 
by the Board on 29 August 2012 in 
relation to the 2012 financial year:

•  On ordinary shares

6 cents

4,498

DIVIDENDS PAID AND PROPOSED IN THE YEAR

Per share

$’000

Interim for the year
•  On ordinary shares 

3 cents

2,241

Dividend provided but not paid at  
30 June 2011 
•  On ordinary shares 

5 cents

3,572

PRINCIPAL ACTIVITIES

The principal activities of the Group during the year consisted 
of managing the purchase and delivery of travel services for 
its clients. There were no significant changes in the nature of 
the activities of the Group during the year.

B

A

B

A

B

OPERATING AND FINANCIAL REVIEW

  Director

Mr T Bellas

Mr S Lonie

Mr G Moynihan

Mr J Pherous

Ms C Gray

A

B

10

8

10

10

8

10

10

10

10

10

A

2

2

2

*

*

2

2

2

*

*

3

2

3

*

*

3

3

3

*

*

1

1

1

*

*

1

1

1

*

*

A = Number of meetings attended.
B = Number of meetings held during the time the Director held office or was a member of the Committee during the year.
* Not a member of the relevant committee.

The Committee Charters provide that the following number of meetings are expected to be held in a year, and the number of 
meetings shown have held for the year ended 30 June 2012. A full schedule of meetings is already in place for the year ended 
30 June 2013.

Full meetings of Directors

Audit & Risk Management*

Remuneration

Nominations

Number of meetings 
required per Charter

Number of meetings 
held in year to 30 June 2012

10

4

3

2

10

2

3

1

* Some Audit and Risk Management meetings were held in conjunction with Board meetings.

Review of operations
The Company continued to engage in its principal activity, 
being the provision of travel services, the results of which are 
disclosed in the following statements.

Further discussion of operating results for the year is 
included in the Chairman’s and Managing Director’s Reports 
on pages 2 to 7.

Operating results for the year
The net profit after tax of the Group for the financial period, 
after providing for income tax, amounted to $11,798,000.

Total Transaction Value (“TTV”) (unaudited)
TTV represents the amount at which travel products and 
services have been transacted across the consolidated 
entity’s operations whilst acting as agents for airlines and 
other service providers, along with other revenue streams. 
TTV does not represent revenue in accordance with 
Australian Accounting Standards. TTV is stated net of GST. 
TTV is utilised by management as a key travel industry 
metric.

CTM Annual Report 2012

2012 
$’000

2011 
$’000

Total Transaction Value (TTV) 

681,300

502,341

SIGNIFICANT CHANGES IN THE STATE OF AFFAIRS

In the opinion of the Directors, there were no significant 
changes in the state of affairs of the Group during the 
financial year not otherwise disclosed in this report or the 
consolidated financial statements. 

SIGNIFICANT EVENTS AFTER BALANCE DATE

The acquisition of 100% of the shares of R&A Travel Inc 
(“R&A”), a US based travel management company, was 
completed on 2 July 2012. As part of this transaction, a 
deposit of $244,459 (US $250,000) was paid prior to 30 
June 2012, and $4,527,151 (US $4,613,620) of cash and 
$516,515 (US $526,380) of shares is payable on completion. 
Further contingent consideration of up to $3,885,782 
(US $3,960,000) in cash and share earn-out may also be 
payable on 31 August 2013 and 31 August 2014, based 
on R&A Travel Inc achieving annual EBITDA earnings of 
US $1,700,000 by 30 June 2014. Should actual EBITDA 
earnings not reach this level by 30 June 2014, the amount of 
the cash and share earn-out will be reduced.

The determination of the final amount of the total 
consideration will depend on results to 30 June 2014 and, 
at the date of this report, a formal assessment as to whether 
these criteria will be met has not yet been finalised. 

There have been no other matters or circumstances, not 
otherwise dealt with in this report, that will significantly affect 
the operation of the Company, the results of those operations 
or the state of affairs of the Company or the Group for 
subsequent financial years.

LIKELY DEVELOPMENTS AND EXPECTED RESULTS

There were no likely developments in the operations of the 
Group, from time to time, that have not been finalised at the 
date of this report.

ENVIRONMENTAL REGULATION AND PERFORMANCE

The Group has determined that no particular or significant 
environmental regulations apply to its operations.

REMUNERATION REPORT

This remuneration report sets out remuneration information 
for Corporate Travel Management Limited’s non-executive 
Directors, executive Directors and other key management 
personnel of the group and the Company.

36

37

CTM Annual Report 2012

Directors and executives  
disclosed in this report

(i) Directors

Mr T Bellas

Mr S Lonie

Mr G Moynihan

Mr J Pherous

Ms C Gray

(ii) Other key  

management personnel

Mr S Fleming

Ms L Ruffles

Ms N Fleming

Non-Executive Director.

Non-Executive Director.

Non-Executive Director.

Managing Director.

Executive Director.

Chief Financial Officer. 

Chief Operating Officer.

General Manager Corporate Services (included in other executives until 
commencing extended leave 16 February 2012).

Changes since the end of the reporting period

There have been no changes to this list since the end of the reporting period.

Role of the Remuneration Committee
The Remuneration Committee is a Committee 
of the Board. The role of the Remuneration 
Committee is to advise on remuneration and 
issues relevant to remuneration policies and 
practices, including for senior executives and 
non-executive Directors.

Corporate Travel Management’s Corporate 
Governance Statement provides further 
information on the role of this Committee.

Principles used to determine the nature and 
amount of remuneration
Non-executive Directors
Fees and payments to non-executive Directors 
reflect the demands which are made on, and the 
responsibilities of, the Directors. Non-executive 
Directors’ fees and payments are reviewed 
annually by the Board. The Chair’s fees are 
determined independently to the fees of non-
executive Directors. The Chair is not present at 
any discussions relating to determination of his 
own remuneration.

Non-executive Directors do not receive 
performance-based remuneration. 

38
38

Directors’ fees
The current base fees were last reviewed with 
effect from 1 July 2011. 

Non-executive Directors’ fees are determined 
within an aggregate Directors’ fee pool limit, 
which is periodically recommended for approval 
by shareholders. The maximum approved 
amount currently stands at $350,000.

Retirement allowances for non-executive  
Directors
Superannuation contributions required under the 
Australian superannuation guarantee legislation 
are made and are deducted from the Directors’ 
overall fee entitlements.

Executive Remuneration Framework
The objective of the Group’s executive reward 
framework is to ensure reward for performance 
is competitive and appropriate for the results 
delivered. The framework aligns executive 
reward with achievement of strategic objectives 
and the creation of value for shareholders, and 
conforms with market practice for delivery of 
reward. 

The Board ensures that executive reward 
satisfies the following key criteria for good 
reward governance practices:

•  Competitiveness and reasonableness;
•  Alignment to the interests of shareholders;
•  Performance linkage / alignment of executive 

compensation;
•  Transparency; and
•  Capital management.
The Group has structured an executive 
remuneration framework that is considered to be 
market competitive and complementary to the 
reward strategy of the organisation.

The two key elements of the framework are:

•  Alignment to shareholders’ interests: 

- Has economic profit as a core component 
  of plan design; 
- Focuses on sustained growth in  
  shareholder wealth, consisting of dividends 
  and growth in share price, and delivering an 
  appropriate return on assets, as well as 
  focusing the executive on key non-financial 
  drivers of value; and 
- Attracts and retains high caliber executives.
•  Alignment to program participants’ interests: 

- Rewards capability and expertise; 
- Reflects competitive reward for contribution 
  to growth in shareholder wealth; 
- Provides a clear structure for earning 
  rewards; and 
- Provides recognition for individual and team 
  contributions.

The framework provides for a mix of fixed and 
variable remuneration, and a blend of short and 
long-term incentives. As executives gain seniority 
with the Group, the balance of this mix shifts to a 
higher proportion of ‘at risk’ rewards.

The current executive remuneration framework 
currently has two components:

•  Base remuneration and benefits, including 

superannuation; and

•  Short-term performance incentives.
There is currently no long-term incentives 
program in place, however, this component will 
be assessed during the coming year, noting 
that the Managing Director is currently the 
Company’s major shareholder.

CTM Annual Report 2012

The combination of these components comprises 
an executive’s total remuneration. The Group 
intends to continue to review incentive plans 
during the year ending 30 June 2013, to ensure 
continued alignment with the Company’s 
financial and strategic objectives.

Fixed remuneration and benefits
Base remuneration and benefits are structured 
as a total employment cost package, which 
may be delivered as a combination of cash 
and prescribed non-financial benefits at the 
executives’ reasonable discretion.

Executives are offered a competitive base 
remuneration package that comprises the fixed 
component of remuneration and rewards. An 
external remuneration consultant has provided 
analysis and advice to ensure base remuneration 
reflects the market for a comparable role. 
Base remuneration for executives is reviewed 
annually, to ensure the executive’s remuneration 
is competitive with the market. An executive’s 
remuneration is also reviewed on promotion.

There is no guaranteed base remuneration 
increase included in any executives’ contracts.

Executives receive benefits, including motor 
vehicle benefits.

Superannuation
Superannuation contributions are paid 
in accordance with relevant Government 
legislation, to employee nominated defined 
contribution superannuation funds.

Short-term incentives
If the Group achieves a pre-determined profit 
target set by the Remuneration Committee, a 
short-term incentive (“STI”) pool is available 
to executives and other eligible participants. 
Cash incentives (bonuses) are payable around 
30 September each year. Using a profit target 
ensures variable reward is only available when 
value has been created for shareholders and 
when profit is consistent with Corporate Travel 
Management’s approved business plan. The 
incentive pool is leveraged for performance 
above the threshold, to provide an incentive for 
executive out-performance.

Executives have a target STI opportunity 
depending on the accountabilities of the role 
and impact on the organisation or business unit 

39

 
CTM Annual Report 2012

CTM Annual Report 2012

performance. The maximum target bonus opportunity in the 
2012 year was 31% of base remuneration.

the discretion to adjust short-term incentives downwards in 
light of unexpected or unintended circumstances.

Each year, the Remuneration Committee considers the 
appropriate targets and key performance indicators (“KPI”s), 
to link the STI plan and the level of payout if targets are met, 
including setting any maximum payout under the STI plan, 
and minimum levels of performance to trigger payment of 
STI.

For the year ended 30 June 2012, the KPIs linked to STI 
plans were based on Group objectives, with the key financial 
metrics being consolidated Earnings Before Interest, Tax, 
Depreciation and Amortisation.

The Remuneration Committee is responsible for assessing 
whether the KPIs are met. The Remuneration Committee has 

The STI target annual payment is reviewed annually.

Long-term incentives
There are currently no long-term incentives programs in 
place, however, this position will be assessed during the 
coming year, in conjunction with consideration to introduce 
an Employee Share Plan.

Details of remuneration 
Amounts of remuneration 
Details of the remuneration of the Directors and the key 
management personnel of the Group, as defined in AASB 
124 Related Party Disclosure are set out in the following 
tables.

Key management personnel of the group

Short-term employee benefits

Long-term benefits

Cash salary
and fees

Short-term
incentive

Annual
leave

Non- 
monetary
benefits

Super- 
annuation

$

$

$

$

$

Long
service
leave

$

Total 

$

70,000

50,000

50,000

170,000

-

-

-

-

-

-

-

-

-

-

-

-

6,300

4,500

4,500

15,300

-

-

-

-

76,300

54,500

54,500

185,300

300,000

86,605

(13,846)

9,840

34,794

5,006

422,399

123,884

-

-

269,231

86,605

(7,786)

110,051

5,479

14,962

-

-

-

-

-

123,884

32,025

1,730

381,805

10,398

650

141,540

223,461

40,479

(6,185)

6,509

23,755

2,878

290,897

1,196,627

219,168

(12,855)

16,349

116,272

10,264

1,545,825

Name

2012

Non-executive Directors

T Bellas

S Lonie

G Moynihan

Sub-total non-executive 
Directors

Executive Directors

J Pherous

C Gray

Other key management  
personnel of the group

L Ruffles

N Fleming b

S Fleming

Total key management
personnel compensation

40

Name

2011

Non-executive Directors

T Bellas

S Lonie

G Moynihan

Sub-total non-executive
Directors

Executive Directors

J Pherous

C Gray a

Other key management  
personnel of the group

L Ruffles

N Fleming

S Fleming

Short-term employee benefits

Long-term benefits

Cash salary
and fees

Short-term
incentive

Annual
leave

Non- 
monetary
benefits

Super- 
annuation

$

$

$

$

$

Long
service
leave

$

Total 

$

69,192

49,423

49,423

168,038

-

-

-

-

-

-

-

-

300,000

73,385

(15,000)

127,023

-

250,000

88,385

-

-

177,923

60,876

6,923

185,000

60,876

2,565

-

-

-

-

-

-

-

-

-

-

6,227

4,448

4,448

15,123

-

-

-

-

75,419

53,871

53,871

183,161

33,605

5,697

397,687

-

-

127,023

29,105

450

367,940

21,492

1,862

269,076

22,129

867

271,437

121,454

8,876

1,616,324

Total key management  
personnel compensation

1,207,984

283,522

(5,512)

Listed Director and other key management personnel of the Group are included in this disclosure for the period they held the 
applicable roles. Disclosure is for the full year unless as follows:
a.  Appointed as Director 22 September 2010.

b. 

Included in key management personnel until commencing  
extended leave from 16 February 2012.

* Balances include prior period incentives paid in excess of amounts previously provided.
** Balances reflect the net impact of leave accrued and leave taken.

41

CTM Annual Report 2012

The relative proportions of remuneration that are fixed or linked to performance are as follows: 

Directors of Corporate Travel 
Management Limited

T Bellas

S Lonie

G Moynihan

J Pherous

C Gray (a)

Other key management  
personnel of the group

L Ruffles

N Fleming (b)

S Fleming

Fixed remuneration

At risk – STI

2012 %

2011 %

2012 %

2011 %

100%

100%

100%

72%

100%

71%

100%

76%

100%

100%

100%

82%

100%

76%

77%

78%

-

-

-

28%

0%

29%

0%

24%

-

-

-

18%

0%

24%

23%

22%

Listed Director and other key management personnel of the Group are included in this disclosure for the 
period they held the applicable roles. Disclosure is for the full year unless as follows:
a.  Appointed as Director 22 September 2010.

b. 

Included in key management personnel until commencing extended leave from 16 February 2012.

Service agreements
There are no fixed-term service agreements with Directors or key management personnel. Standard 
contracts are in place for key executive employees and are reviewed annually. Employees can 
terminate employment with the Group in accordance with statutory notice periods.

Share-based compensation
There are currently no share-based compensation programs in place, however, this position will be 
assessed during the coming year, in conjunction with the consideration to introduce an Employee Share 
Plan.

Details of remuneration: Bonuses and share-based compensation benefits
For each cash bonus included in the following tables on pages 43 - 44, the percentage of the available 
bonus that was paid in the financial year, and the percentage that was forfeited because the person 
did not meet the service and performance criteria is disclosed. No part of the bonus is payable in future 
years. 

There were no share-based compensation benefits (options) in place during the year.

CTM Annual Report 2012

Name

Directors of Corporate Travel 
Management Limited

T Bellas

S Lonie

G Moynihan

J Pherous

C Gray

Other key management  
personnel of the group

L Ruffles

N Fleming

S Fleming

Bonus 2012

Bonus 2011

Paid
%

Forfeited
%

Paid
%

Forfeited
%

*

*

*

*

*

*

*

*

*

60%

40%

100%

*

*

*

67%

33%

100%

*

*

100%

44%

56%

100%

*

*

*

0%

*

0%

0%

0%

*Not eligible for any bonus arrangements during the financial year.

Loans to Directors and Executives
Information on loans to Directors and Executives, including 
amounts, interest rates and repayment terms are set out in 
note 24 to the financial statements.

No proceedings have been brought or intervened in on 
behalf of the Company with leave of the Court under section 
237 of the Corporations Act 2001.

Shares under option
There are currently no unissued ordinary shares of Corporate 
Travel Management Limited under option.

OFFICERS’ INDEMNITY & INSURANCE
An Officers’ Deed of Indemnity, Access and Insurance is 
in place for Directors, key management personnel, the 
Company Secretaries and some other executives. Liabilities 
covered include legal costs that may be incurred in defending 
civil or criminal proceedings that may be brought against the 
officers in their capacity as officers of the Company or its 
controlled entities. Disclosure of premiums paid is prohibited 
under the insurance contract.

PROCEEDINGS ON BEHALF OF THE COMPANY
No person has applied to the Court under section 237 of 
the Corporations Act 2001 for leave to bring proceedings on 
behalf of the Company, or to intervene in any proceedings 
to which the Company is a party, for the purpose of taking 
responsibility on behalf of the Company for all or part of 
those proceedings.

NON-AUDIT SERVICES
The Company may decide to employ the auditor on 
assignments additional to its statutory audit duties, where the 
auditor’s expertise and experience with the Company and/or 
the Group are important.

The Board has considered the position and, in accordance 
with the advice received from the Audit Committee, 
is satisfied that the provision of non-audit services is 
compatible with the general standard of independence 
for auditors imposed by the Corporations Act 2001. The 
Directors are satisfied that the provision of non-audit services 
by the auditor did not compromise the auditor independence 
requirements of the Corporations Act 2001 as none of the 
services undermine the general principles relating to auditor 
independence as set out in APES110 Code of Ethics for 
Professional Accountants.

During the year, the following fees were paid or payable for 
services provided by the auditor of the consolidated entity, its 
related practices and non-related audit firms:

42
42

43

CTM Annual Report 2012

CTM Annual Report 2012

Amounts received or due and receivable by:

PricewaterhouseCoopers Australia:

•  Audits and review of the financial reports of the entity and any other 

entity in the consolidated group

•  Other services in relation to the entity and any other entity in the 

consolidated group: 
- Tax compliance  
- Tax services – acquisitions 
- Transaction services – Initial Public Offering

Other PricewaterhouseCoopers network firms:

•  Other services in relation to the entity and any other entity in the 

consolidated group: 
- Tax compliance  
- Tax services – acquisitions

Consolidated

2012
$

2011
$

271,737

330,870

64,522

36,000

17,990 

-

-

215,288

372,259

564,148

8,843

31,916

3,530 

-

40,759

3,530

413,018

567,678

AUDITORS’ INDEPENDENCE DECLARATION
A copy of the auditors’ independence declaration, as required under section 307C of the Corporations 
Act 2001, is appended to this Directors’ Report.

ROUNDING OF AMOUNTS
The Company is of a kind referred to in Class Order 98/100, issued by the Australian Securities and 
Investments Commission, relating to the ‘’rounding off’’ of amounts in the Directors’ Report. Amounts 
in the Directors’ Report have been rounded off in accordance with that Class Order to the nearest 
thousand dollars or in certain cases, to the nearest dollar.

Signed in accordance with a resolution of the Directors.

Auditor’s Independence Declaration 

As  lead  auditor  for  the  audit  of  Corporate  Travel  Management  Limited  for  the  year  ended  30  June 
2012, I declare that to the best of my knowledge and belief, there have been: 

a) 

no  contraventions  of  the  auditor  independence  requirements  of  the  Corporations  Act  2001  in 
relation to the audit; and 

b) 

no contraventions of any applicable code of professional conduct in relation to the audit. 

This declaration is in respect of  Corporate  Travel Management Limited and the entities it controlled 
during the period. 

Brett Delaney  
Brisbane  
Partner                                                                                                                                            29 August 2012 
PricewaterhouseCoopers 

Mr T Bellas 
Chairman  

Brisbane, 29 August, 2012

Mr J Pherous 
Managing Director

44
44

PricewaterhouseCoopers, ABN 52 780 433 757  
Riverside Centre, 123 Eagle Street, BRISBANE  QLD  4000, GPO Box 150, BRISBANE  QLD  4001 
T: +61 7 3257 5000, F: +61 7 3257 5999, www.pwc.com.au  

Liability limited by a scheme approved under Professional Standards Legislation. 

17

45

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CTM Annual Report 2012

CTM Annual Report 2012

Corporate Governance Statement 

Corporate Travel Management Limited (the 
“Company”) and the Board are committed 
to achieving and demonstrating the highest 
standards of corporate governance. The 
Board continues to review the framework and 
practices, to ensure they meet the interests of 
shareholders. The Company and its controlled 
entities together are referred to as the Group in 
this statement.

A description of the Group’s main corporate 
governance practices is set out in this Corporate 
Governance Statement. All these practices, 
unless otherwise stated, were in place from the 
date of the Initial Public Offering (15 December 
2010) and they comply with the ASX Corporate 
Governance Principles and Recommendations 
(including 2010 Amendments).

PRINCIPLE 1: LAY SOLID FOUNDATIONS 
FOR MANAGEMENT AND OVERSIGHT

Responsibility of the Board
The Board is responsible for the corporate 
governance of the Company and has adopted 
a Corporate Governance Charter (“Charter”). 
A guiding principle of the Charter is that the 
Board act honestly, conscientiously and fairly, in 
accordance with the law and in the interests of 
Shareholders, with a view to building sustainable 
value for the shareholders, employees and other 
stakeholders. Responsibility for the operational 
conduct of the Company’s business has been 
delegated to the Managing Director, who reports 
to the Board regularly.

The Board’s broad function is to:

a.  Chart strategy and set business and financial 

targets for the Company;

b.  Monitor the implementation and execution of 

strategy;

c.  Monitor performance against business and 

financial targets;

d.  Appoint and oversee the performance of 

executive management; and

e.  Generally, to fulfil an effective leadership role 
in relation to the Company and the Group.

Power and authority in certain areas is 
specifically reserved to the Board, consistent 
with its function. These areas include:

a.  Composition of the Board, including 

appointment and removal of Directors;

b.  Oversight of the Company’s operation, 
including its control and accountability 
systems;

c.  Appointing and removing the Managing 

Director;

d.  Ratifying the appointment and, where 
appropriate, the removal of senior 
management including the Chief Financial 
Officer, Chief Operating Officer and the 
Company Secretary;

e.  Reviewing and overseeing systems of risk 
management and internal compliance and 
control, codes of ethics and conduct, and 
legal and regulatory compliance;

f.  Monitoring senior management’s 

performance and implementation of strategy;

g.  Approving and monitoring financial and other 

reporting;

h.  The overall corporate governance of the 

Company including the strategic direction, 
establishing goals for management and 
monitoring the achievement of these goals; 
and

i.  The oversight of Board’s Committees 

(“Committees”).

A performance assessment for the Board was 
completed in the 2012 financial year.

PRINCIPLE 2: STRUCTURE THE BOARD TO 
ADD VALUE

The Board operates in accordance with the 
broad principles set out in its charter, which 
is available from the corporate governance 
information section of the Company’s 
website at www.travelctm.com.au. The Board 
Charter details the Board’s composition and 
responsibilities.

Board composition
The Board Charter states that the composition 
of the Board should be subject to the following 
principles:

a.  The Board should comprise at least four 

Directors with a broad range of experience, 
qualifications, diversity, expertise, skills 
and contacts relevant to the Group and its 
business;

b.  Half of the Board must be Non-Executive Directors, 

independent from management; and

c.  A majority of independent Directors, including the 

Chairman, unless, in the circumstances of the Company, 
it is reasonable for the Director not to be an Independent 
Director and fully disclosed under the ASX Principles.

perceived to, materially interfere with the 
Director’s ability to act in the best interests of the 
Company; and

g.  Has not served on the Board for a period which 

could, or could reasonably be perceived to, materially 
interfere with the Director’s ability to act in the 
best interest of the Company.’

Independence is determined by having regard to whether the 
Director is free from any interest and any business or other 
relationship, which could, or could reasonably be perceived 
to, materially interfere with the Director’s ability to exercise 
independent judgement.

A former Chief Executive Office will not qualify as an 
Independent Director unless there has been at least three 
years between ceasing such employment and sitting on the 
Board.

The Board members may be deemed to not be independent 
based upon the length of their membership on the Board and 
their associated interests as shareholders and associates of 
clients.

The Board must regularly assess whether each Director 
remains an Independent Director in the light of the interests 
disclosed by them, and each Director must provide the Board 
with all relevant information for this purpose. 

Directors’ independence
The Board has adopted the following definition of an 
Independent Director:

‘An Independent Director is a Director who is not a member 
of management i.e. a non-executive Director and who:

a. 

Is not a substantial Shareholder of the Company, or an 
officer of a substantial Shareholder, and is not otherwise 
associated, directly or indirectly, with a substantial 
Shareholder of the Company;

b.  Has not, within the last three years: 

(i) 

(ii) 

Been employed in an executive capacity by the 
Company or another Group member; or 
Been a Director after ceasing employment in an 
executive capacity for the Company or another 
Group member;

c.  Has not, within the last three years, been a principal of a 
professional advisor to the Company or another Group 
member or an employee materially associated with the 
service provided, except where the advisor might be 
considered to be independent due to the fact that fees 
payable by the Company to the advisor’s firm represent 
an insignificant component of the advisor’s firm overall 
revenue;

d. 

Is not: 
(i) 

a material supplier or customer of the Company or 
another Group member; or 

(ii)   an officer of or associated, directly or indirectly, 

with a material supplier or customer;

e.  Has no material contractual relationship with the 

Company or another Group member other than as 
a Director;

f. 

Is free from any interest and any business or 
other relationship, which could, or could reasonably be 

Board members
Details of the members of the Board, their experience, 
expertise, qualifications, term of office, relationships affecting 
their independence and their independent status are set 
out in the Directors’ report under the heading ‘Information 
on Directors’. At the date of signing the Directors’ report, 
the Company has two executive Directors and three non-
executive Directors. The three non-executive Directors have 
no relationships adversely affecting their independence and 
are deemed to be independent under the principles set out, 
noting that:

•  T Bellas and G Moynihan are currently Directors of 

clients of the Group as detailed in note 24 to the financial 
statements. Arrangements for these clients are on similar 
terms to other clients thus these relationships are not 
considered to be of a value or significance that adversely 
affect these Directors’ independence.

Term of office
Under the Company’s Constitution, at least one third of all 
Directors, being the longest serving Directors, must retire 
at each Annual General Meeting. Directors, excluding the 
Chief Executive Office, if a Director, must also retire if a third 
Annual General Meeting falls during the period in which 
they have held office. Retiring Directors are eligible to be 
re-elected.

Chairman and Chief Executive Officer (“CEO”)
The Chairman must be appointed from within the Board 
membership, having regard to the requirement for a clear 
division of responsibility at the head of the Company. The 
Board must agree a division of responsibilities between the 
Chairman and Chief Executive Officer, which should be set 
out in a statement of position or authority. 

46
46

47

 
 
 
 
 
 
 
 
CTM Annual Report 2012

CTM Annual Report 2012

The Chairman is responsible for leadership of the Board and 
for the efficient organisation and conduct of the Board. The 
Chairman should facilitate the effective contribution by all 
Directors and promote constructive and respectful relations 
amongst Directors, and between the Board and the Group’s 
Senior Executives.

The Chief Executive Officer is responsible for implementing 
Group strategies and policies. The Board’s Charter specifies 
that these roles are separate and are to be undertaken 
by separate people. The Chief Executive Officer must not 
become the Chairman within three years of ceasing to be 
Chief Executive Officer.

Induction
The induction provided to new Directors and senior 
managers enables them to actively participate in the Board’s 
decision-making processes as soon as possible. It ensures 
that they have a full understanding of the Company’s 
financial position, strategies, operations, culture, values and 
risk management policies. It also explains the respective 
rights, duties, responsibilities, interaction and roles of the 
Board and senior executives and the Company’s meeting 
arrangements.

Commitment
Board meetings are normally held monthly, and are expected 
to occur not less than ten times in any year.

The number of meetings of the Company’s Board of 
Directors and of each Board Committee held during the year 
ended 30 June 2012, and the number of meetings attended 
by each director is disclosed on page 36.

It is the Company’s practice to allow its executive Directors to 
accept appointments outside the Company with prior written 
approval of the Board. No appointments of this nature were 
accepted during the year ended 30 June 2012.

Conflict of interests
Where Directors are currently Directors of clients of the 
Group, as detailed in note 24 to the financial statements, 
arrangements for these clients are on similar terms to other 
clients and no matters involving these specific clients were 
required to be discussed at a Board or Committee level 
during the current year.

In accordance with the Board’s charter, should a potential 
conflict be noted, the Director concerned is required to 
declare the interests in those dealings to the Company and 
take no part in decisions relating to them or the preceding 
discussions. In addition, the Director would not receive any 
papers from the Group pertaining to those dealings.

Independent professional advice
With the prior approval of the Chairman, which may not be 
unreasonably withheld or delayed, each Director has the 
right to seek independent legal and other professional advice 
concerning any aspect of the Company’s operations or 
undertakings, in order to fulfil their duties and responsibilities 
as Directors. Any reasonable costs incurred are borne by the 
Company.

Performance assessment
The Board undertakes an annual self-assessment of its 
collective performance, the performance of the Chair and 
of its Committees. The assessment also considers the 
adequacy of induction and continuing education, access 
to information and the support provided by the Company 
Secretary. Management is invited to contribute to this 
appraisal process. The results and any action plans are 
documented, together with specific performance goals which 
are agreed for the coming year. 

An external assessment of the Board’s policies and 
procedures, and its effectiveness generally must be 
conducted by independent professional consultants at 
intervals of three years or less. 

The commitments of non-executive Directors are considered 
by the Nominations Committee prior to the Directors’ 
appointment to the Board of the Company and are reviewed 
each year, as part of the annual performance assessment.

An internal assessment was performed in July 2011 and the 
first external assessment is currently in progress in August 
2012.

Prior to appointment or being submitted for re-election, 
each non-executive Director is required to specifically 
acknowledge that they have and will continue to have the 
time available to discharge their responsibilities to the 
Company.

The Chair undertakes an annual assessment of the 
performance of individual Directors and meets privately with 
each Director to discuss this assessment. Descriptions of 
the process for performance assessment for the Board and 
senior executives are available on the Company’s website.

Non-executive Directors
The non-executive Directors must meet at least twice each 
financial year for a private discussion of management issues. 
Relevant matters arising from these meetings are shared 
with the full Board. 

Board Committees
The Board has established a number of Committees to 
assist in the execution of its duties and to allow detailed 
consideration of complex issues. Current Committees of the 
Board are the Audit and Risk Management, Nomination and 
Remuneration Committees. 

Each Committee must consist of only non-executive 
Directors, the majority of whom are also Independent 
Directors. The Chairman of each Committee must be an 
Independent Director and not Chairman of the Board. Each 
Committee must consist of no fewer than three members.

Each Committee has its own written Charter, setting out its 
role and responsibilities, composition, structure, membership 
requirements and the manner in which the Committee is to 
operate. All of these Charters are reviewed on an annual 
basis and are available on the Company’s website. All 
matters determined by Committees are submitted to the full 
Board as recommendations for Board decisions.

Minutes of Committee meetings are tabled at the subsequent 
Board meeting. Additional requirements for specific reporting 
by the Committees to the Board are addressed in the Charter 
of the individual committees.

Nomination Committee
The purpose of this Committee is to provide advice and 
make recommendations to the Board about the appointment 
of new Directors, to ensure that it is comprised of individuals 
who are best able to discharge the responsibilities of 
Directors, having regard to the law and the highest 
standards of governance. The role of the Committee, to 
the extent delegated by the Board, also extends to making 
recommendations in relation to the appointment of senior 
management. Its members are Tony Bellas (Chairman), 
Stephen Lonie and Greg Moynihan.

Details of Director attendance at Nomination Committee 
meetings are set out in the Directors’ report on page 36. 

The Committee has responsibility to:

a.  Review and recommend to the Board the size and 

composition of the Board;

b.  Assess and develop a skills matrix, to identify the skills 

required by the Board, competencies of Board members 
and the extent to which the required skills, experience, 
qualification and diversity are represented on the Board;

c.  Assist the Board to identify suitable candidates for Board 

membership and re-election;

d.  Establishing processes for: 

(i) 

(ii) 

(iii) 

Ensuring the Board complies with the 
Diversity Policy and that any diversity 
profile identified by the Board is taken 
into account in the selection and appointment 
of candidates; 
The evaluation of performance and 
independence of the Board and individual 
Directors; 
Identifying, assessing and enhancing 
the skills set of Directors; 

(iv)  Reviewing and ensuring appropriate 
induction programs are in place; and 
(v)  Reviewing corporate governance issues as 

required; and

e.  Reporting to the Board on: 

(i) 

(ii) 

Succession planning for Directors, 
executives and other senior managers; 
and 
The diversity profile of employees.

When a new Director is to be appointed, the Committee uses 
the skills matrix to prepare a short-list of candidates with 
appropriate skills and experience. A number of channels are 
used to source candidates, to ensure the Company benefits 
from a diverse range of individuals in the selection process. 
Where necessary, advice is sought from independent search 
consultants.

The Committee’s nomination of existing Directors for 
reappointment is not automatic and is contingent on their 
past performance, contribution to the Company and the 
current and future needs of the Board and Company. The 
Board and the Committee are also aware of the advantages 
of Board renewal and succession planning.

Notices of meetings for the election of Directors comply 
with the ASX Corporate Governance Council’s best practice 
recommendations.

PRINCIPLE 3: PROMOTE ETHICAL AND RESPONSIBLE 
DECISION MAKING

Code of ethics and values
The Company has developed and adopted a detailed code 
of ethics and values to guide Directors in the performance 
of their duties. The code reflects the highest standards of 
behaviour and professionalism and the practices necessary 
to maintain confidence in the Group’s integrity and takes into 
account legal obligations and reasonable expectations of the 
Company’s stakeholders.

The code of ethics forms part of the Company’s Corporate 
Governance Charter, which has been formally adopted and 
can be inspected on the Company’s website.

The Directors are satisfied that the Group has complied with 
its policies on ethical standards.

Share Trading Policy
A Share Trading and Continuous Disclosure Policy has been 
adopted by the Board, to provide guidance to the Directors, 
identified employees including senior management, and 
other employees (“staff”) where they are contemplating 
dealing in securities of the Company or the securities of 
entities with whom the Group may have dealings.

48

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CTM Annual Report 2012

CTM Annual Report 2012

The Code of Conduct for transactions in securities is as 
follows:

The Company defines diversity to include, but not be limited 
to, gender, age, ethnicity and cultural background.

Company’s business. Its members are Stephen Lonie 
(Chairman), Greg Moynihan and Tony Bellas.

a.  The Share Trading and Continuous Disclosure Policy 
incorporates a Code of Conduct for Transactions in 
Securities (“Transactions Code”). The Transactions 
Code acknowledges that it is desirable that Directors 
and senior management hold securities in the Company 
and is designed to ensure any dealings by Directors 
and senior management and their associates in the 
Company’s securities or securities of other entities is fair 
and transparent.

b.  The Transactions Code’s purpose is to restrict share 

trading by Directors and staff to circumstances where it 
is unlikely that there would be any perception of insider 
trading in relation to dealings in the Company’s securities 
or securities of other entities.

c.  The Transactions Code prohibits share trading by 
Directors and staff in securities where they are in 
possession of price sensitive information. The prohibition 
extends to dealings through related parties, as defined 
in the Corporations Act, and to encouraging family or 
friends to so deal. Communication of price sensitive 
information by a Director or staff member to a person 
who is reasonably likely to trade in securities is also 
prohibited. A comprehensive definition of ‘price sensitive 
information’ adopted by the Board is included in the 
Transactions Code.

d.  The Transactions Code clearly sets out the permitted 
trading windows and excepted trading circumstances 
by Directors and Officers of the Company. At all other 
times, trading by Directors and officers of the Company 
is prohibited unless written authority to trade is received 
and the transaction would not be contrary to law, 
for speculative gain, use insider information nor be 
perceived as unfair.

The code requires written approval from the Chairman in 
advance of any transactions by staff for securities valued 
over $50,000.

The Directors are satisfied that the Group has complied with 
its policies regarding trading in securities.

A copy of the Share Trading Policy is available on the 
Company’s website.

Diversity policy 
The Company is committed to complying with the diversity 
recommendations published by ASX and promoting diversity 
among employees, consultants and senior management, 
and has adopted a policy in relation to diversity (“Diversity 
Policy”).

The Diversity Policy adopted by the Board outlines the 
Company’s commitment to fostering a corporate culture that 
embraces diversity and provides a process for the Board 
to determine measurable objectives and procedures to 
implement and report against to achieve its diversity goals.

The Nomination Committee is responsible for implementing 
the Diversity Policy, setting the Company’s measureable 
objectives and benchmarks for achieving diversity and 
reporting to the Board on compliance with the Diversity 
Policy.

As part of its role, the Remuneration Committee is 
responsible for formulating and implementing a Company 
remuneration policy. Under the Diversity Policy, a facet of 
this role includes reporting to the Board annually on the 
proportion of men and women in the Group’s workforce and 
their relative levels of remunerations.

The Board will assess and report annually to Shareholders 
on the Group’s progress towards achieving its diversity 
goals.

The Committee is responsible for a number of matters 
including:

a.  Board and Committee structures, to facilitate a proper 

review function by the Board;

b. 

Internal control framework, including management 
information systems;

c.  Compliance with internal controls;

d. 

Internal audit function and management processes 
supporting external reporting;

e.  Review of financial statements and other financial 

information distributed externally;

f.  Review of the effectiveness of the audit function;

g.  Review of the performance and independence of the 

external auditors;

h.  Review of the external audit function, to ensure prompt 
remedial action by management, in relation to any 
deficiency in or breakdown of controls;

i.  Assessing the adequacy of external reporting for the 

needs of Shareholders; and

j.  Monitoring compliance with the Company’s Code of 

The Diversity Policy is available on the Company’s website

Conduct.

In accordance with this policy and ASX Corporate 
Governance Principles, the Board will establish objectives 
in relation to gender diversity, if considered required. The 
position at 30 June 2012 is detailed as follows:

Number of total employees

Percentage of total employees 

Number of employees in senior  
executive positions
Percentage of employees in  
senior executive positions

Actual

Men

Women

107

21%

8

408

79%

7

53%

47%

PRINCIPLE 4: SAFEGUARD INTEGRITY IN FINANCIAL 
REPORTING

Audit and Risk Management Committee
The purpose of this Committee is to report to the Board on 
the establishment, maintenance and operation of control 
systems, including in relation to financial monitoring, 
internal and external reporting, as well as the adoption 
and application of appropriate ethical standards for the 
management of the Company and the conduct of the 

In fulfilling its responsibilities, the Audit and Risk 
Management Committee:

•  Receives regular reports from management and the 

external auditors;

•  Reviews the processes the Chief Executive Officer and 
Chief Financial Officer have in place to support their 
certifications to the Board;

•  Reviews any significant disagreements between the 

auditors and management, irrespective of whether they 
have been resolved;

•  Meets with the external auditors at least twice a year, or 

more frequently if necessary;

•  Meets separately with the external auditors at least twice 

a year without the presence of management; and
•  Provides the external auditors with a clear line of direct 
communication at any time to either the Chair of the 
Audit and Risk Management Committee or the Chair of 
the Board.

The Audit and Risk Management Committee has authority, 
within the scope of its responsibilities, to seek any 
information it requires from any employee or external party.

Meetings of the Committee are expected to be held at 
least four times each year. A broad agenda is laid down for 

each regular meeting according to an annual cycle. The 
Committee invites the external auditor to attend each of its 
meetings.

Details of Director attendance at Audit and Risk Management 
Committee meetings are set out in the Directors’ report on 
page 36. 

External auditors
The Company and the Audit and Risk Management 
Committee policy is to appoint external auditors who 
clearly demonstrate quality and independence. The 
performance of the external auditor is reviewed annually 
and applications for tender of external audit services are 
requested as deemed appropriate, taking into consideration 
assessment of performance, existing value and tender costs. 
PricewaterhouseCoopers (“PwC”) was appointed as the 
external auditor in 2010. It is PwC’s policy to rotate audit 
engagement partners on listed companies at least every 
five years, and, in accordance with that policy, a new audit 
engagement partner will be introduced no later than for the 
year ended 30 June 2015. 

An analysis of fees paid to the external auditors, including a 
break-down of fees for non-audit services, is provided in the 
Directors’ Report and in note 26 to the financial statements. 
It is the policy of the external auditors to provide an annual 
declaration of their independence to the Audit and Risk 
Management Committee.

The external auditor will attend the annual general meeting 
and be available to answer shareholder questions about the 
conduct of the audit and the preparation and content of the 
audit report.

PRINCIPLES 5 AND 6: MAKE TIMELY AND BALANCED 
DISCLOSURES AND RESPECT THE RIGHTS OF 
SHAREHOLDERS

Continuous disclosure and shareholder communication
A Share Trading and Continuous Disclosure Policy has been 
adopted by the Board to provide guidance to the Directors, 
identified employees including senior management, and 
other employees (“staff”) where the disclosure of information, 
which may materially affect the price or value of the 
Company’s shares, is required.

The Board has adopted a Continuous Disclosure Policy 
(“Disclosure Policy”), within the Share Trading and 
Continuous Disclosure Policy, which sets out procedures to 
be adopted by the Board to ensure the Company complies 
with its continuous disclosure obligations, to keep the market 
fully informed of information which may have a material effect 
on the price or value of the Company’s securities and to 
correct any material mistake or information in the market.

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CTM Annual Report 2012

CTM Annual Report 2012

PRINCIPLE 8: REMUNERATE FAIRLY AND RESPONSIBLY

Remuneration Committee
The purpose of this Committee is to report to the Board on remuneration and issues relevant to remuneration policies and 
practices including the remuneration of senior management and Non-Executive Directors. Its members are Greg Moynihan 
(Chairman), Stephen Lonie and Tony Bellas.

The functions performed by the Committee are as follows:

a.  Reviewing and evaluating of market practices and trends in remuneration matters;

b.  Making recommendations to the Board in relation to the Company’s remuneration policies and procedures;

c.  Monitoring the performance of the Chief Executive Officer, Chief Operating Officer, Chief Financial Officer, other members of 

senior management and Non-Executive Directors;

d.  Making recommendations to the Board in relation to the remuneration of the Chief Executive Officer, Chief Operating Officer, 

Chief Financial Officer, other members of senior management and Non-Executive Directors; and

e.  Preparing for the Board any report that may be required under applicable legal or regulatory requirements about 

remuneration matters.

Meetings are expected to be held at least three times each year. A broad agenda is laid down for each regular meeting 
according to an annual cycle.

Details of Director attendance at Remuneration Committee meetings are set out in the Directors’ report on page 36. 

Further information on Directors’ and executives’ remuneration, including principles used to determine remuneration, is set out in 
the Directors’ Report under the heading ‘Remuneration Report’.

The Board is responsible for determining whether information 
would have a material effect on the price or value of the 
Company’s securities. The Disclosure Policy provides a 
framework for the Board and officers of the Company to 
internally identify and report information which may need 
to be disclosed and sets out practical implementation 
processes in order to ensure any identified information is 
adequately communicated to ASX and Shareholders.

The Share Trading and Disclosure Policy also sets out the 
exceptions to the disclosure requirements and outlines when 
disclosure may be required in relation to the Company’s 
financing arrangements and the approval and disclosure 
process in relation to Director margin loans.

Any non-compliance with the Share Trading and Continuous 
Disclosure Policy will be regarded as an act of serious 
misconduct. The Share Trading and Continuous Disclosure 
Policy is available on the Company’s website.

The Company Secretary has been nominated as the 
person responsible for communications with the Australian 
Securities Exchange (“ASX”). This role includes responsibility 
for ensuring compliance with the continuous disclosure 
requirements in the ASX Listing Rules and overseeing and 
coordinating information disclosure to the ASX, analysts, 
brokers, shareholders, the media and the public. 

All information disclosed to the ASX is posted on the 
Company’s website as soon as it is disclosed to the ASX. 
When analysts are briefed on aspects of the Group’s 
operations, the material used in the presentation is released 
to the ASX and posted on the Company’s website. 

PRINCIPLE 7: RECOGNISE AND MANAGE RISK

The Board is responsible for satisfying itself annually, 
or more frequently as required, that management has 
developed and implemented a sound system of risk 
management and internal control. Detailed work on this task 
is delegated to the Audit and Risk Management Committee 
and reviewed by the full Board. 

The Audit and Risk Management Committee is responsible 
for ensuring that there are adequate policies in relation to 
risk management, compliance and internal control systems. 
It monitors the Company’s risk management by overseeing 
management’s actions in the evaluation, management, 
monitoring and reporting of material operational, financial, 
compliance and strategic risks. In providing this oversight, 
the Committee:

•  Reviews the framework and methodology for risk 

identification, the degree of risk the Company is willing 
to accept, the management of risk and the processes for 
auditing and evaluating the Company’s risk management 
system;

•  Reviews Group-wide objectives in the context of these 

categories of corporate risk;

•  Reviews and, where necessary, approves guidelines and 
policies governing the identification, Assessment and 
management of the Company’s exposure to risk;
•  Reviews and approves the delegations of financial 

authorities and addresses any need to update these 
authorities on an annual basis; and
•  Reviews compliance with agreed policies.

The Committee recommends any actions it deems 
appropriate to the Board for its consideration.

Management is responsible for designing, implementing 
and reporting on the adequacy of the Company’s risk 
management and internal control system and has to report 
to the Audit and Risk Management Committee on the 
effectiveness of:

•  The risk management and internal control system during 

the year; and

•  The Company’s management of its material business 

risks.

Corporate reporting
In complying with recommendation 7.3, the Chief Executive 
Officer and Chief Financial Officer have made the following 
certifications to the Board, that:

•  The Company’s financial reports are complete and 

present a true and fair view, in all material respects, of 
the financial condition and operational results of the 
Company and Group and are in accordance with relevant 
accounting standards; and

•  The statement is founded on a sound system of risk 
management and internal compliance and control 
which implements the policies adopted by the Board 
and that the Company’s risk management and internal 
compliance and control is operating efficiently and 
effectively in all material respects in relation to financial 
reporting risks.

52

53

 
 
 
CTM Annual Report 2012

CTM Annual Report 2012

Consolidated Statement of Comprehensive Income
For the year ended 30 June 2012

Consolidated Statement of Financial Position
As at 30 June 2012

Revenue

Other Income

Total revenue and other income

Employee benefits expenses

Occupancy expenses

Depreciation and amortisation expenses

Information technology and telecommunications expenses

Travel and entertainment expenses

Administrative and general expenses

Other expenses

Total operating expenses

Finance costs

Profit before income tax

Income tax expense

Profit for the year 

Other comprehensive income for the period, net of tax

Total comprehensive income for the year, attributable 
to the ordinary equity holders of Corporate Travel 
Management Limited

Earnings per share for profit from continuing operations 
attributable to the ordinary equity holders of the Company:

- Basic (cents per share)

- Diluted (cents per share)

Note

4

5

6

6

6

7

2012
$’000

65,551

683

66,234

2011
$’000

46,782

-

46,782

(38,691)

(26,403)

(2,198)

(1,400)

(3,764)

(1,289)

(2,052)

-

(1,712)

(857)

(3,047)

(745)

(1,896)

(331)

(49,394)

(34,991)

(60)

16,780

(4,982)

11,798

-

(116)

11,675

(3,407)

8,268

-

11,798

8,268

16.3

16.3

13.5

13.5

The above Consolidated Statement of Comprehensive Income should be read in conjunction with the accompanying notes.

ASSETS

Current Assets

Cash and cash equivalents

Trade and other receivables

Financial assets at fair value

Other current assets

Total Current Assets

Non-current Assets

Plant and equipment

Intangible assets

Total Non-current Assets

TOTAL ASSETS

LIABILITIES 

Current Liabilities

Trade and other payables

Interest bearing borrowings

Borrowings - related parties

Income tax payable

Provisions

Total Current Liabilities

Non-current Liabilities

Trade and other payables

Provisions

Deferred tax liabilities

Total Non-current Liabilities

TOTAL LIABILITIES

NET ASSETS

EQUITY

Contributed equity

Reserves

Retained earnings

TOTAL EQUITY

Note

10

11

12

13

14

15

17

18

18,24

19

17

19

7

20(a)

20(b)

20(c)

2012
$’000

12,210

25,676

16

396

2011
$’000

15,681

12,463

15

273

38,298

28,432

2,572

42,744

45,316

83,614

1,348

28,934

30,282

58,714

22,927

15,717

839

-

2,096

1,850

81

217

1,618

1,267

27,712

18,900

266

766

1,861

2,893

30,605

53,009

34,344

(3)

18,668

53,009

269

508

806

1,583

20,483

38,231

25,548

-

12,683

38,231

54

The above Consolidated Statement of Financial Position should be read in conjunction with the accompanying notes.

55

CTM Annual Report 2012

CTM Annual Report 2012

Consolidated Statement of Changes in Equity
For the year ended 30 June 2012

Attributable to equity 
holders of the parent

Note

Contributed 
equity
$’000

Retained  
earnings
$’000

Reserves
$’000

Total equity
$’000

Balance at 30 June 2010

6,583

5,165

Total comprehensive income for the year

-

8,268

Transactions with owners in their capacity as 
owners:

Shares issued

Dividends declared or paid

Balance at 30 June 2011

Total comprehensive income for the year

Transactions with owners in their capacity as 
owners:

Shares issued

Dividends declared or paid

Net exchange differences on translation of  
foreign controlled entity

20

9

20

9

20

18,965

-

-

(750)

25,548

12,683

-

11,798

8,796

-

-

-

(5,813)

-

8,796

(5,813)

Balance at 30 June 2012

34,344

18,668

The above Consolidated Statement of Changes in Equity should be read in conjunction with the accompanying notes.

-

-

-

-

-

-

-

-

(3)

(3)

(3)

11,748

8,268

18,965

(750)

38,231

11,798

8,796

(5,813)

(3)

2,980

53,009

Consolidated Statement of Cash Flows
For the year ended 30 June 2012

Note

2012
$’000

2011
$’000

Cash flows from operating activities

Receipts from customers (including GST)

60,421

47,748

Payments to suppliers and employees (including GST)

(50,180)

(35,690)

Interest received

Finance costs

Income tax received/ (paid)

274

(54)

(2,973)

139

(76)

54

Net cash flows from operating activities

10

7,488

12,175

Cash flows from investing activities

Payment for plant and equipment

Payment for intangibles

Proceeds from sale of plant and equipment

(2,135)

(701)

-

(489)

(129)

38

Purchase of controlled entities, net of cash acquired

22,15

(9,482)

(10,272)

Payment for business acquired

22

-

(547)

Net cash flows used in investing activities

(12,318)

(11,399)

Cash flows from financing activities

Proceeds from issue of new shares

20

6,709

18,390

Proceeds from borrowings

Repayments of borrowings

Repayment of related party loans

Receipt from related party receivable

Dividends paid

Net cash flows from financing activities

Net (decrease) / increase in cash and cash equivalents

Effects of exchange rate changes on cash and cash 
equivalents

24

24

9

881

(544)

(217)

337

(5,813)

1,353

(3,477)

82

(1,838)

(2,796)

-

(750)

13,088

13,864

6

-

Cash and cash equivalents at beginning of year

15,681

1,817

Cash and cash equivalents at end of year

10

12,210

15,681

The above Consolidated Statement of Cash Flows should be read in conjunction with the accompanying notes.

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57

CTM Annual Report 2012

Notes to the Financial Statements
For the year ended 30 June 2012

1. CORPORATE INFORMATION
The financial report of Corporate Travel 
Management Limited and its controlled entities 
(the “Group”) for the year ended 30 June 2012 
was authorised for issue in accordance with a 
resolution of Directors on 29 August 2012. The 
Directors have the power to amend and reissue 
the financial statements.

Interpretations issued by the Australian 
Accounting Standards Board (“AASB”) that 
are relevant to its operations and effective 
for the current annual reporting period. The 
adoption of these new and revised Standards 
and Interpretations did not have any material 
financial impact on the amounts recognised in 
the financial statements of the Group. 

Corporate Travel Management Limited is a 
company limited by shares, incorporated and 
domiciled in Australia.

The nature of the operations and principal 
activities of the Group are described in the 
Directors’ Report.

2. SUMMARY OF SIGNIFICANT ACCOUNTING 
POLICIES

(a) Basis of preparation
These general purpose financial statements have 
been prepared in accordance with Australian 
Accounting Standards and Interpretations issued 
by the Australian Accounting Standards Board 
and the Corporations Act 2001. Corporate Travel 
Management Limited is a for-profit entity for the 
purpose of preparing the financial statements. 

Compliance with IFRS 
The consolidated financial statements of the 
Group also comply with International Financial 
Reporting Standards (“IFRS”) as issued by 
the International Accounting Standards Board 
(“IASB”).

The financial report is presented in Australian 
dollars and all values are rounded to the nearest 
thousand dollars ($’000), unless otherwise 
stated.

These financial statements have been prepared 
under the historical cost convention, as modified 
by the revaluation of available-for-sale financial 
assets, financial assets and liabilities, at fair 
value through profit or loss and certain classes of 
plant and equipment.

(b) Statement of compliance
In the current year, the Group has adopted 
all of the new and revised Standards and 

Certain new accounting standards and 
interpretations have been published that are 
not mandatory for the reporting period ending 
30 June 2012. The Group will continue to 
assess the impact of these standards, however, 
there are currently no new standards which 
management consider will have a significant 
impact on the amounts recognised in the 
financial statements.

(c) Basis of consolidation
The consolidated financial statements comprise 
the financial statements of Corporate Travel 
Management Limited and its controlled entities 
(the “Group”).

Subsidiaries are all those entities over which the 
Group has the power to govern the financial and 
operating policies, to obtain benefits from their 
activities. The existence and effect of potential 
voting rights that are currently exercisable or 
convertible are considered when assessing 
whether a Group controls another entity.

The financial statements of subsidiaries are 
prepared for the same reporting period as the 
parent Company, using consistent accounting 
policies. Adjustments are made to bring into line 
any dissimilar accounting policies that may exist.

In preparing the consolidated financial 
statements, all intercompany balances and 
transactions, income and expenses and 
profit and losses resulting from intra-Group 
transactions have been eliminated in full.

Subsidiaries are fully consolidated from the date 
on which control is obtained by the Group and 
cease to be consolidated from the date on which 
control is transferred out of the Group.

(d) Business combinations
The purchase method of accounting is used to 
account for all business combinations regardless 
of whether equity instruments or other assets 
are acquired. The consideration transferred 
is measured as the fair value of the assets 
acquired, shares issued or liabilities incurred 
or assumed at the date of exchange, and, for 
acquisitions prior to 1 July 2009, included costs 
directly attributable to the combination. For 
acquisitions after 1 July 2009, acquisition-related 
costs are expensed in the period in which the 
costs are incurred, rather than being added to 
the cost of the business combination, as required 
by revised AASB 3 Business combinations. 
Where equity instruments are issued in a 
business combination, the fair value of the 
instruments is their published market price as at 
the date of exchange. Transaction costs arising 
on the issue of equity instruments are recognised 
directly in equity. The consideration transferred 
also includes the fair value of any asset or 
liability resulting from a contingent consideration 
arrangement.

With limited exceptions, all identifiable assets 
acquired and liabilities and contingent liabilities 
assumed in a business combination are 
measured initially at their fair values at the 
acquisition date. The excess of the consideration 
transferred of the business combination over 
the net fair value of the Group’s share of the 
identifiable net assets acquired is recognised 
as goodwill. If the consideration transferred of 
the acquisition is less than the Group’s share of 
the net fair value of the identifiable net assets of 
the subsidiary, the difference is recognised as 
a gain in the profit and loss in the Consolidated 
Statement of Comprehensive Income, but only 
after a reassessment of the identification and 
measurement of the net assets acquired.

Where settlement of any part of the cash 
consideration is deferred, the amounts payable 
in the future are discounted to their present 
value, as at the date of exchange. The discount 
rate used is the entity’s incremental borrowing 
rate, being the rate at which a similar borrowing 
could be obtained from an independent financier 
under comparable terms and conditions.

Contingent consideration is classified either 
as equity or a financial liability. Amounts 
classified as a financial liability are subsequently 
remeasured to fair value, with changes in fair 

CTM Annual Report 2012

value recognised in other income or other 
expenses in the Consolidated Statement of 
Comprehensive Income.

(e) Segment reporting
AASB 8 Operating Segments requires a 
‘management approach’, under which segment 
information is presented on the same basis as 
that used for internal reporting purposes. 

Operating segments are reported in a manner 
that is consistent with the internal reporting 
provided to the chief operating decision makers. 
The chief operating decision-makers have been 
identified as a group of key senior managers, 
which is the steering committee that makes 
strategic decisions.

Goodwill is allocated by management to groups 
of cash-generating units on a segment level. 

(f) Critical accounting estimates and judge-
ments
Estimates and judgements are continually 
evaluated and are based on historical experience 
and other factors, including expectations of 
future events that may have a financial impact 
on the entity and that are considered to be 
reasonable under the circumstances.

(i) Critical accounting judgements
In the process of applying the Group’s 
accounting policies, management has made 
no judgements, apart from those judgements 
involving estimations, which have a significant 
effect on the amounts recognised in the financial 
statements.

(ii) Critical accounting estimates and assump-
tions
The Group makes estimates and assumptions 
concerning the future. The resulting accounting 
estimates will, by definition, seldom equal 
the related actual results. The estimates and 
assumptions that have a significant risk of 
causing a material adjustment to the carrying 
amounts of assets and liabilities within the next 
financial year are discussed in this report, as 
follows:

•  Value of intangible assets relating to 

acquisitions 
The Group has allocated portions of the 
cost of acquisitions to client contracts and 
relationships intangibles, valued using the 

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59

CTM Annual Report 2012

CTM Annual Report 2012

multi-period excess earnings method. These 
calculations require the use of assumptions.

are included in the fair value reserve in other 
comprehensive income.

• 

Impairment of goodwill 
The Group determines whether goodwill 
is impaired on an annual basis. This 
assessment requires an estimation of the 
recoverable amount of the cash-generating 
units to which the goodwill is allocated. Refer 
to notes 2(o) and 16 for further details.

• 

Impairment of intangible with finite life 
Intangible assets are tested for impairment 
where an indicator of impairment exists, 
either individually or at the cash-generating 
unit level. This assessment requires an 
estimation of the recoverable amount of 
the cash-generating units to which the 
intangibles are allocated. Refer to note 2(o) 
for further details.
•  Lease-make good  

The Group estimates its liability to provide 
for the restoration of leased premises by 
reference to historical data and by specific 
estimates on a premise by premise basis.

(g) Foreign currency translation
(i) Functional and presentation currency
Items included in each of the Group entities’ 
financial statements are measured using the 
currency of the primary economic environment 
in which the entity operates (‘the functional 
currency’). The consolidated financial statements 
are presented in Australian dollars, which is the 
Company’s functional and presentation currency.

(ii) Transactions and balances
Foreign currency transactions are translated 
into the functional currency using the exchange 
rates prevailing at the transaction dates. Foreign 
exchange gains and losses resulting from 
the settlement of such transactions and from 
the translation at year-end exchange rates of 
monetary assets and liabilities denominated in 
foreign currencies are recognised in the profit 
and loss in the Consolidated Statement of 
Comprehensive Income, except when deferred 
in equity as qualifying cash flow hedges and 
qualifying net investment hedges.

Translation differences on non-monetary 
financial assets and liabilities, such as equities 
held at fair value through profit or loss, are 
recognised in profit or loss as part of the fair 
value gain or loss. Translation differences on 
non-monetary financial assets, such as equities 
classified as available-for-sale financial assets, 

(iii) Foreign operations
The results and financial position of all the 
foreign operations that have different functional 
currencies different to the presentation currency 
are translated into the presentation currency as 
follows:

•  Assets and liabilities for each Consolidated 

Statement of Financial Position item 
presented are translated at the closing rate 
at the date of that statement;

• 

Income and expenses for each profit and 
loss item in the Consolidated Statement of 
Comprehensive Income are translated at 
average exchange rates; and

•  All resulting exchange differences are 

recognised as a separate component of 
equity.

Exchange differences arising from the translation 
of any net investment in foreign operations and 
of borrowings and other financial instruments 
designated as hedges of such investments are 
recognised in other comprehensive income. 
When a foreign operation is sold or any 
borrowings forming part of the net investment are 
repaid, a proportionate share of such exchange 
differences is recognised in the profit and loss in 
the Consolidated Statement of Comprehensive 
Income as part of the gain or loss on sale.

Goodwill and fair value adjustments arising on 
the acquisition of foreign operations are treated 
as the foreign operations’ assets and liabilities 
and translated at the closing rate.

(h) Revenue recognition
Revenue is measured at the fair value of the 
consideration received or receivable. Amounts 
disclosed as revenue are net of returns, 
allowances, rebates and amounts collected on 
behalf of third parties.

The Group recognises revenue when the amount 
of revenue can be reliably measured, it is 
probable that future economic benefits will flow 
to the entity and specific criteria set out in the 
following paragraphs have been met for each of 
the Group’s activities. The amount of revenue 
is not considered to be reliably measureable 
until all contingencies relating to the sale have 
been resolved. The Group bases its estimates 

on historical results, taking into consideration the type of 
customer, the type of transaction and the specifics of each 
arrangement.

Revenue is recognised for the major business activities as 
follows:

Operating lease payments, which do not transfer to the 
Group substantially all the risks and benefits incidental to 
ownership of the leased item, are recognised as an expense 
in the profit and loss in the Consolidated Statement of 
Comprehensive Income on a straight-line basis over the 
lease term.

•  Sales revenue 

Sales revenue represents commission or net revenue 
earned on transactions made through the provision of 
travel services, and includes any commissions payable 
by suppliers after completion of the transaction. 

• 

Interest revenue 
Interest income is recognised using the effective interest 
method.
•  Dividends 

Revenue is recognised when the Group’s right to receive 
the payment is established.

•  Other revenue 

Other revenue is recognised when the right to receive 
the revenue is established.

(i) Finance costs
This expense is recognised as interest accrues, using 
the effective interest method. This method calculates the 
amortised cost of a financial liability and allocates the interest 
expense over the relevant period using the effective interest 
rate, which is the rate that exactly discounts estimated future 
cash payments through the expected life of the financial 
liability to the net carrying amount of the financial liability.

(j) Leases
The determination of whether an arrangement is or contains 
a lease is based on the substance of the arrangement and 
requires an assessment of whether the fulfilment of the 
arrangement is dependent on the use of a specific asset 
or assets and the arrangement conveys a rights to use the 
asset.

Finance leases, which transfer to the Group substantially all 
the risks and benefits incidental to ownership of the leased 
item, are capitalised at the inception of the lease at the fair 
value of the leased property or, if lower, at the present value 
of the minimum lease payments. The corresponding rental 
obligations, net of finance charges, are included in other 
short-term and long-term payables.

Lease payments are apportioned between the finance 
charges and reduction of the lease liability to achieve a 
constant rate of interest on the remaining balance of the 
liability. Finance charges are charged directly against 
income.

Capitalised leased assets are amortised over the shorter of 
the estimated useful life of the asset or the lease term.

Incentives for entering into operating leases are recognised 
on a straight-line basis over the term of the lease.

Lease income from operating leases, where the Group is a 
lessor, is recognised in income on a straight-line basis over 
the lease term.

(k) Cash and cash equivalents
Cash and cash equivalents in the Consolidated Statement of 
Financial Position comprise cash at bank and on hand and 
short-term deposits, with an original maturity of three months 
or less, that are readily convertible to known amounts of 
cash and which are subject to an insignificant risk of changes 
in value.

Client cash represents amounts from clients held before 
release to service and product suppliers.

For the purpose of the consolidated cash flow statement, 
cash and cash equivalents consist of cash and cash 
equivalents as defined, net of outstanding bank overdrafts. 

(l) Trade and other receivables
Trade and client receivables, which generally have 7-30 day 
terms, are recognised initially at fair value and subsequently 
measured at amortised cost using the effective interest 
method, less an allowance for impairment.

Client receivables result from the provision of travel 
services to clients. Trade receivables result from other 
activities relating to the provision of travel services, such as 
commissions payable by suppliers.

Collectability of trade and client receivables is reviewed 
on an ongoing basis at an operating unit level. Individual 
debts that are known to be uncollectible are written off when 
identified. An impairment provision is recognised when there 
is objective evidence that the Group will not be able to collect 
the receivable. The amount of the impairment loss is the 
receivable carrying amount compared to the present value 
of estimated future cash flows, discounted at the original 
effective interest rate.

The amount of the impairment loss is recognised in the profit 
and loss in the Consolidated Statement of Comprehensive 
Income within administration expenses. When a trade 
receivable, for which an impairment allowance had been 
recognised, becomes uncollectible in a subsequent 

60
60

61

CTM Annual Report 2012

period, it is written off against the allowance 
account. Subsequent recoveries of amounts 
previously written off are credited against 
administration expenses in the profit and loss in 
the Consolidated Statement of Comprehensive 
Income.

(m) Income tax and other taxes
The income tax expense (or revenue) for the 
period is the tax payable on the current period’s 
taxable income based on the applicable income 
tax rate for each jurisdiction, adjusted by 
changes in deferred tax assets and liabilities 
attributable to temporary differences and to 
unused tax losses.

The current income tax charge is calculated on 
the basis of the tax laws enacted or substantively 
enacted at the end of the reporting period in the 
countries where the Company’s subsidiaries and 
associates operate and generate taxable income. 
Management periodically evaluates positions 
taken in tax returns with respect to situations 
in which applicable tax regulation is subject to 
interpretation. It establishes provisions, where 
appropriate, on the basis of amounts expected to 
be paid to the tax authorities.

Deferred income tax is provided in full, using the 
liability method, on temporary differences arising 
between the tax bases of assets and liabilities 
and their carrying amounts in the consolidated 
financial statements. However, the deferred 
income tax is not accounted for if it arises from 
initial recognition of an asset or liability in a 
transaction other than a business combination 
that, at the time of the transaction, affects neither 
accounting nor taxable profit or loss. Deferred 
income tax is determined using tax rates and 
laws that have been enacted or substantially 
enacted by the end of the reporting period and 
are expected to apply when the related deferred 
income tax asset is realised or the deferred 
income tax liability is settled.

Deferred tax assets are recognised for 
deductible temporary differences and unused 
tax losses only if it is probable that future 
taxable amounts will be available to utilise those 
temporary differences and losses.

Deferred tax liabilities and assets are not 
recognised for temporary differences between 
the carrying amount and tax bases of 
investments in controlled entities where the 
parent entity is able to control the timing of the 

reversal of the temporary differences and it is 
probable that the differences will not reverse in 
the foreseeable future.

Deferred tax assets and liabilities are offset 
when there is a legally enforceable right to offset 
current tax assets and liabilities and when the 
deferred tax balances relate to the same taxation 
authority. Current tax assets and tax liabilities are 
offset where the entity has a legally enforceable 
right to offset and intends either to settle on a 
net basis, or to realise the asset and settle the 
liability simultaneously.

Current and deferred tax is recognised in profit 
or loss, except to the extent that it relates to 
items recognised in other comprehensive income 
or directly in equity. In this case, the tax is also 
recognised in other comprehensive income or 
directly in equity, respectively.

Other taxes
Revenues, expenses and assets are recognised 
net of the amount of GST except:

•  When the GST incurred on a purchase 

of goods and services is not recoverable 
from the taxation authority, in which case, 
the GST is recognised as part of the cost 
of acquisition of the asset or as part of the 
expense item as applicable; and

•  Receivables and payables, which are stated 

with the amount of GST included. 

The net amount of GST recoverable from, or 
payable to, the taxation authority is included 
as part of receivables or payables in the 
Consolidated Statement of Financial Position.

Cash flows are included in the consolidated cash 
flow statement on a gross basis and the GST 
component of cash flows arising from investing 
and financing activities, which is recoverable 
from, or payable to, the taxation authority are 
classified as operating cash flows.

Commitments and contingencies are disclosed 
net of the amount of GST recoverable from, or 
payable to, the taxation authority.

(n) Plant and equipment
Plant and equipment is stated at historical 
cost less accumulated depreciation and any 
accumulated impairment losses. Historical cost 
includes expenditure that is directly attributable 
to the acquisition of the item. All other repairs 

and maintenance costs are charged to the 
profit and loss in the Consolidated Statement 
of Comprehensive Income during the reporting 
period in which they are incurred.

Depreciation is calculated at the following rates:

Item

Rate

Plant and equipment 
under lease

Motor Vehicles

Plant and equipment

Leasehold improvements

Computer hardware

Other plant and equipment

18.75% - 
diminishing 
value

Over life of 
lease

40.00% - 
straight line

37.5% - 
diminishing 
value

The assets’ residual values, useful lives and 
amortisation methods are reviewed, and 
adjusted, if appropriate, at each financial year 
end.

Impairment
The carrying values of plant and equipment are 
reviewed for impairment when events or changes 
in circumstances indicate that the carrying value 
may not be recoverable.

The recoverable amount of plant and equipment 
is the higher of fair value less costs to sell and 
value in use. In assessing value in use, the 
estimated future cash flows are discounted to 
their present value using a pre-tax discount rate 
that reflects current market assessments of the 
time value of money and the risks specific to the 
asset.

For an asset that does not generate largely 
independent cash inflows, the recoverable 
amount is determined for the cash-generating 
unit to which the asset belongs.

If any such indication exists and where 
the carrying values exceed the estimated 
recoverable amount, the assets or cash-
generating units are then written down to their 
recoverable amount.

CTM Annual Report 2012

Derecognition
An item of plant and equipment is derecognised 
upon disposal or when no future economic 
benefits are expected to arise from the continued 
use of the asset.

Any gain or loss arising on derecognition of the 
asset, calculated as the difference between the 
net disposal proceeds and the carrying amount 
of the asset, is included in profit or loss in the 
year the asset is derecognised.

(o) Goodwill
Goodwill acquired on a business combination is 
initially measured at cost, being the excess of 
the consideration transferred for the business 
combination over the Group’s interest in the net 
fair value of the acquiree’s identifiable assets, 
liabilities and contingent liabilities.

Following initial recognition, goodwill is measured 
at cost less any accumulated impairment losses.

Goodwill is reviewed for impairment, annually, 
or more frequently, if events or changes in 
circumstances indicate that the carrying value 
may be impaired.

As at the acquisition date, any goodwill acquired 
is allocated to each of the cash-generating 
units that are expected to benefit from the 
combination’s synergies.

Impairment is determined by assessing the 
recoverable amount of the cash-generating unit 
to which the goodwill relates.

Where the recoverable amount of the cash-
generating unit is less than the carrying 
amount, an impairment loss is recognised. This 
impairment loss is recorded in administration 
expenses.

Where goodwill forms part of a cash-generating 
unit and part of the operation within that unit 
is disposed, the goodwill associated with the 
disposed operation is included in the carrying 
amount of the operation when determining the 
gain or loss on disposal of the operation.

Disposed goodwill in this circumstance is 
measured on the basis of the relative values of 
the disposed operation and the portion of the 
cash-generating unit retained.

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CTM Annual Report 2012

(p) Intangible assets
Acquired from a business combination
Intangible assets from a business combination are capitalised at fair value as at the date of acquisition. 
Following initial recognition, the cost model is applied to the class of intangible assets.

Software acquired not as part of a business combination
Costs incurred in developing products or systems and costs incurred in acquiring software and licenses 
that will contribute to future period financial benefits through revenue generation and/or cost reduction 
are capitalised to software and systems.

The useful lives of these intangible assets are assessed to be finite.

Where amortisation is charged on assets with finite lives, this expense is taken to the profit and loss 
in the Consolidated Statement of Comprehensive Income in the expense category ‘depreciation and 
amortisation’.

Intangible assets are tested for impairment where an indicator of impairment exists, and, in the case of 
indefinite life intangibles, annually, either individually or at the cash-generating unit level. Useful lives are 
also examined on an annual basis and adjustments, where applicable, are made on a prospective basis.

A summary of the policies applied to the Group’s intangible assets is as follows:

Item

Method

Internally generated/ 
acquired

Client contracts and 
relationships

Based on projected cash flows over estimated useful 
lives, currently ranging over two years

Intellectual Property

5.00% - straight line

Software

40.00% - straight line

Acquired

Acquired

Acquired

Gains or losses arising from the derecognition of an intangible asset are measured as the difference between the net 

disposal proceeds and the carrying amount of the asset and are recognised in the profit and loss in the Consolidated 

Statement of Comprehensive Income when the asset is derecognised.

(q) Impairment of non-financial assets, other 
than goodwill and intangible assets
At each reporting date, the Group assesses 
whether there is an indication that an asset may 
be impaired. Where an indicator of impairment 
exists, the Group makes a formal estimate of 
recoverable amount. Where the carrying amount 
of an asset exceeds its recoverable amount, the 
asset is considered impaired and is written down 
to its recoverable amount.

Recoverable amount is the greater of fair 
value less costs to sell and value in use. It is 
determined for an individual asset, unless the 
asset’s value in use cannot be estimated to be 
close to its fair value less costs to sell and it 
does not generate cash inflows that are largely 
independent of those cash flows from other 
assets or groups of assets, in which case, the 
recoverable amount is determined for the cash-
generating unit to which the asset belongs.

In assessing value in use, the estimated cash 
flows are discounted to their present value 
using a pre tax discount rate that reflects current 
market assessments of the time value of money 
and the risks specific to the asset.

(r) Trade and other payables
Trade and other payables and client creditors are 
carried at original invoice amount and represent 
liabilities for goods and services provided to 
the Group to the end of the financial year that 
are unpaid and arise when the Group becomes 
obliged to make future payments in respect 
of the purchase of these goods and services. 
These amounts are unsecured and are paid 
within terms ranging from 7 to 30 days from 
recognition.

Client creditors result from provision of travel 
services and products to clients. Trade payables 
result from other activities required to provide 
those travel services, such as corporate 
services.

(s) Interest-bearing loans and borrowings
All loans and borrowings are initially recognised 
at the fair value of consideration received less 
directly attributable transaction costs.

After initial recognition, interest-bearing loans 
and borrowings are subsequently measured 
at amortised cost using the effective interest 
method. 

CTM Annual Report 2012

Borrowings are classified as current liabilities 
unless the Group has an unconditional right to 
defer settlement of the liability for at least 12 
months after the reporting date. 

Borrowing costs
Borrowing costs are recognised as an expense 
using the effective interest method. The Group 
does not currently hold qualifying assets but, if 
it did, the borrowing costs directly associated 
with this asset would be capitalised, including 
any other associated costs directly attributable to 
the borrowing and temporary investment income 
earned on the borrowing.

Borrowings are removed from the Consolidated 
Statement of Financial Position when the 
obligation specified in the contract is discharged, 
cancelled or expired. The difference between the 
carrying amount of a financial liability that has 
been extinguished or transferred to another party 
and the consideration paid, including any non-
cash assets transferred or liabilities assumed, is 
recognised in profit or loss as other income or 
finance costs.

Where the terms of a financial liability are 
renegotiated and the entity issues equity 
instruments to a creditor to extinguish all or 
part of the liability (debt for equity swap), a gain 
or loss is recognised in profit or loss, which is 
measured as the difference between the carrying 
amount of the financial liability and the fair value 
of the equity instruments issued.

(t) Financial guarantee contracts
Financial guarantee contracts are recognised 
as a financial liability at the time the guarantee 
is issued. The liability is initially measured at 
fair value and, subsequently, at the higher of 
the amount determined in accordance with 
AASB 137 Provisions, Contingent Liabilities 
and Contingent Assets and the amount initially 
recognised less cumulative amortisation, where 
appropriate.

The fair value of financial guarantees is 
determined as the present value of the difference 
in net cash flows between the contractual 
payments under the debt instrument and the 
payments that would be required without the 
guarantee, or the estimated amount that would 
be payable to a third party for assuming the 
obligations.

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CTM Annual Report 2012

Where guarantees in relation to loans or other 
payables of subsidiaries or associates are 
provided for no compensation, the fair values are 
accounted for as contributions and recognised as 
part of the cost of the investment.

(u) Provisions 
Provisions are recognised when the Group 
has a present legal or constructive obligation 
as a result of a past event, it is probable that 
an outflow of resources embodying economic 
benefits will be required to settle the obligation 
and a reliable estimate can be made of the 
amount of the obligation. Provisions are 
measured at the present value of management’s 
best estimate of the expenditure required to 
settle the present obligation at the end of the 
reporting period. The discount rate used to 
determine the present value is a pre-tax rate 
that reflects current market assessments of the 
time value of money and the risks specific to 
the liability. The increase in the provision due 
to the passage of time is recognised as interest 
expense.

Where the Group expects some or all of a 
provision to be reimbursed, for example, under 
an insurance contract, the reimbursement is 
recognised as a separate asset, but only when 
the reimbursement is virtually certain. The 
expense relating to any provision is presented 
in the profit and loss in the Consolidated 
Statement of Comprehensive Income, net of any 
reimbursement.

If the effect of the time value of money is 
material, provisions are determined by 
discounting the expected future cash flows 
at a pre-tax rate that reflects current market 
assessments of the time value of money and, 
where appropriate, the risks specific to the 
liability. 

Where discounting is used, the increase in 
the provision due to the passage of time is 
recognised as a finance cost.

(v) Employee Benefits
(i) Wages, salaries, annual leave and sick leave
Liabilities for wages and salaries including 
non-monetary benefits, expected to be settled 
within 12 months of the reporting period, are 
recognised in other payables and accruals 
in respect of employees’ services up to the 
reporting date. Liabilities for annual leave 

and accumulated sick leave, expected to be 
settled within 12 months of the reporting period, 
are recognised in the provision for employee 
benefits in respect of employees’ services up 
to the reporting date. They are measured at the 
amounts expected to be paid when the liabilities 
are settled. Liabilities for non-accumulated sick 
leave are recognised when the leave is taken 
and are measured at the rates paid or payable.

(ii) Long service leave
Liabilities for long service leave are recognised 
in the provision for employee benefits and 
measured at the present value of expected 
future payments to be made in respect of 
services provided by the employees up to the 
reporting date, using the projected unit credit 
method. Consideration is given to the expected 
future wage and salary levels, experience of 
employee departures, and periods of service. 
Expected future payments are discounted using 
market yields at the reporting date on national 
government bonds, with terms to maturity and 
currencies that match, as closely as possible, the 
estimated future cash outflows.

(iii) Retirement benefit obligations
Contributions to defined contribution funds are 
recognised as an expense as they become 
payable. Prepaid contributions are recognised 
as an asset to the extent that a cash refund or 
reduction in the future payments is available.

(iv) Bonus plans
The Group recognises a provision for future 
bonus payments where it is contractually obliged 
or where there is a past practice that has created 
a constructive obligation.

(v) Termination benefits
Termination benefits are payable when 
employment is terminated before the normal 
retirement date, or when an employee accepts 
voluntary redundancy in exchange for these 
benefits. The Group recognises termination 
benefits when it is demonstrably committed to 
either terminating the employment of current 
employees according to a detailed formal plan 
without possibility of withdrawal, or providing 
termination benefits as a result of an offer made 
to encourage voluntary redundancy. Benefits 
falling due more than 12 months after reporting 
date are discounted to present value.

(w) Contributed Equity
Ordinary shares are classified as equity. 
Incremental costs directly attributable to the 
issue of new shares or options are shown 
in equity as a deduction, net of tax, from the 
proceeds.

(x) Dividends
Provision is made for the amount of any dividend 
declared, being appropriately authorised and no 
longer at the discretion of the entity, on or before 
the end of the financial year but not distributed at 
balance dates.

Provisions are measured at the present value of 
management’s best estimate of the expenditure 
required to settle the present obligation at the 
end of the reporting period.

(y) Earnings per share
Basic earnings per share are calculated as net 
profit attributable to members of the parent, 
adjusted to exclude any costs of servicing equity 
(other than dividends) divided by the weighted 
average number or ordinary shares, adjusted for 
any bonus element.

Diluted earnings per share are calculated as 
net profit attributable to members of the parent, 
divided by the weighted average number or 
ordinary shares and dilutive potential ordinary 
shares, adjusted for any bonus element, and 
adjusted for:

•  Costs of servicing equity (other than 

dividends);

•  The after tax effect of dividends and interest 
associated with dilutive potential ordinary 
shares that have been recognised as 
expenses; and

•  Other non-discretionary changes in revenues 
or expenses during the period that would 
result from the conversion into potential 
ordinary shares.

(z) Parent entity financial information
The financial information for the parent entity, 
Corporate Travel Management Limited, disclosed 
in note 25, has been prepared on the same basis 
as the consolidated financial statements, except 
as follows:

(i) Investments in subsidiaries, associates and 
joint venture entities 

CTM Annual Report 2012

Investments in subsidiaries, associates and 
joint venture entities are accounted for at cost 
in the financial statements of Corporate Travel 
Management Limited. Dividends received from 
associates are recognised in the parent entity’s 
profit or loss, rather than being deducted from 
the carrying amount of these investments. 

(ii) Tax consolidation legislation 
Corporate Travel Management Limited and its 
wholly-owned Australian controlled entities have 
implemented the tax consolidation legislation. 
The head entity, Corporate Travel Management 
Limited and the controlled entities in the tax 
consolidated group account for their own 
current and deferred tax amounts. These tax 
amounts are measured as if each entity in the 
tax consolidated group continues to be a stand-
alone taxpayer in its own right. 

In addition to its own current and deferred 
tax amounts, Corporate Travel Management 
Limited also recognises the current tax liabilities 
or assets and the deferred tax assets arising 
from unused tax losses and unused tax credits 
assumed from controlled entities in the tax 
consolidated group. 

The entities have also entered into a tax 
funding agreement under which the wholly-
owned entities fully compensate Corporate 
Travel Management Limited for any current tax 
payable assumed and are compensated by 
Corporate Travel Management Limited for any 
current tax receivable and deferred tax assets 
relating to unused tax losses or unused tax 
credits that are transferred to Corporate Travel 
Management Limited under the tax consolidation 
legislation. The funding amounts are determined 
by reference to the amounts recognised in the 
wholly-owned entities’ financial statements. 

The amounts receivable/payable under the tax 
funding agreement are due upon receipt of the 
funding advice from the head entity, which is 
issued as soon as practicable after the end of 
each financial year. The head entity may also 
require payment of interim funding amounts, to 
assist with its obligations to pay tax instalments. 

Assets or liabilities arising under tax funding 
agreements with the tax consolidated entities are 
recognised as current amounts receivable from 
or payable to other entities in the Group. Any 
difference between the amounts assumed and 

66
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CTM Annual Report 2012

CTM Annual Report 2012

amounts receivable or payable under the tax funding agreement are recognised as a contribution to or 
distribution from wholly-owned tax consolidated entities. 

(iii) Financial guarantees 
Where the parent entity has provided financial guarantees in relation to loans and payables of 
subsidiaries for no compensation, the fair values of these guarantees are accounted for as contributions 
and recognised as part of the cost of the investment.

3. SEGMENT REPORTING
(a) Description of segments
The operating segments are based on the reports reviewed by the Group of key senior managers that 
comprise the steering committee which makes strategic decisions.

The group of key senior managers considered to be the ‘chief operating decision makers’ (“CODM”) 
include Jamie Pherous (CEO), Laura Ruffles (COO), Steve Fleming (CFO) and Nova Fleming (General 
Manager Corporate Services, until extended leave commencing 16 February 2012).

The CODM considers the business from a travel service perspective only.

There are currently no non-reportable segments. 

(b) Segment information provided to the Chief Operating Decision Makers
As the Group currently only reports as a single service segment, being travel services, the balances 
reported in the Consolidated Statement of Comprehensive Income, Consolidated Statement of Financial 
Position and the Consolidated Statement of Cash Flows represent the results of this single segment.

There is no difference in the following items in the financial statements and the version reported to the 
CODM:

•  Revenue from the sale of travel services;
•  Revenue from external parties; and
•  Assets and liabilities.
The Group operates predominantly in Australia, with a portion of the business also operating in New 
Zealand.

All revenue from external parties relates to Australia and New Zealand. Segment revenues are allocated 
based on the location of offices rather than by client location or destination.

Travel Services

Australia
$’000

New Zealand
$’000

Total
$’000

63,406

1,255

64,661

30 June 2012

Revenue from the sale of travel 
services

Revenue from other sources

1,528

45

1,573

Revenue from external parties

64,934

1,300

66,234

Non-current assets

- Plant and equipment

- Intangibles

30 June 2011

Revenue from the sale of travel 
services

2,546

42,054

26

690

2,572

42,744

Travel Services

Australia
$’000

New Zealand
$’000

Total
$’000

44,740

1,167

45,907

Revenue from other sources

842

33

875

Revenue from external parties

45,582

1,200

46,782

Non-current assets

- Plant and equipment

- Intangibles

1,319

28,241

29

693

1,348

28,934

No clients are deemed to be major clients for the purpose of disclosing any reliance on major customers.

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CTM Annual Report 2012

4. REVENUE

Revenue from the sale of travel services

Revenue from other sources

Rental income

Interest

Other revenue

Total Revenue

5. OTHER INCOME

Re-measurement income of the fair value of contingent consideration -  
scrip earn-out - note 22(a)

2012
$’000

2011
$’000

64,661

45,907

274

274

342

890

217

317

341

875

65,551

46,782

2012
$’000

2011
$’000

683

-

6. EXPENSES

CTM Annual Report 2012

2012
$’000

2011
$’000

Profit before income tax includes the following
specific expenses:

Depreciation and amortisation included in Statement of Comprehensive Income

Depreciation of non-current assets –plant and equipment - note 14

Amortisation of non-current assets – intangibles - note 15

Finance costs

Bank loans 

Finance charges under hire purchase contracts

Net exchange differences

Other interest

Other expenses

Re-measurement (income)/expense of the fair value of contingent consideration - 
scrip earn-out - note 22(c)

Issue costs incurred in relation to existing shares as part of the IPO – note 20

1,056

344

1,400

36

7

(10)

27

60

-

-

-

648

209

857

10

9

38

59

116

199

132

331

Other expense disclosures

Defined contribution superannuation expense

2,671

1,899

Rental expense relating to operating leases

Minimum lease payments – operating leases

1,637

1,272

Net loss on the disposal of plant and equipment and intangible assets

-

32

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CTM Annual Report 2012

7. INCOME TAX

Income tax expense
The major components of income tax expense are:

Statement of Comprehensive Income

Current income tax

2012
$’000

2011
$’000

Current income tax charge

3,484

2,666

Adjustment in respect of current income tax of previous years

(35)

(61)

Deferred income tax

Relating to origination and reversal of temporary differences

1,533

802

Income tax expense reported in the Consolidated Statement of Comprehensive 
Income

4,982

3,407

Decrease in deferred tax assets

Increase in deferred tax liabilities

48

220

1,485

582

1,533

802

Accounting profit before income tax

16,780

11,675

At the Group’s statutory income tax rate of 30% (2011: 30%)

5,034

3,503

Tax effect of amounts which are not deductible/(assessable) in calculating taxable 
income:

Non-deductible amounts

Other amounts

(85)

18

(67)

21

1

22

Recognition of temporary differences previously not brought to account

50

(57)

Adjustments for current tax of prior periods

Income tax expense 

72
72

(35)

(61)

4,982

3,407

CTM Annual Report 2012

2012
$’000

2011
$’000

Deferred income tax

Deferred tax assets

Provisions and expenses not yet deductible

1,726

1,617

Tax losses carried forward

Other

Set-off against deferred tax liabilities

Net deferred tax assets

Deferred tax liabilities

393

41

53

2,160

1,670

(2,160)

(1,670)

-

-

Difference tax to accounting depreciation/amortisation

32

76

Accrued income assessable in year of receipt

Set-off against deferred tax assets

Net deferred tax liabilities

3,989

2,400

4,021

2,476

(2,160)

(1,670)

1,861

806

Deferred tax assets expected to be recovered within 12 months

1,965

1,370

Deferred tax assets expected to be recovered after more than 12 months

195

300

2,160

1,670

Deferred tax liabilities expected to be settled within 12 months

4,021

2,413

Deferred tax liabilities expected to be settled after more than 12 months

63

4,021

2,476

73

CTM Annual Report 2012

Deferred tax assets

2012

Provisions and expenses not 
yet deductible

Tax losses carried forward

Other

2011

Provisions and expenses not 
yet deductible

Other

Deferred tax liabilities

2012

Difference tax to accounting 
depreciation /amortisation

Accrued income assessable in 
year of receipt

2011

Difference tax to accounting 
depreciation /amortisation

Accrued income assessable in 
year of receipt

At 1 July

Transfer from
income tax
receivable

(Charged)/
credited in 
year via P&L

$’000

$’000

$’000

(Charged)/ 
credited 
in year via 
equity
$’000

Acquisition of
subsidiaries

At 30 June

$’000

$’000

1,617

-

53

1,670

902

63

965

-

-

-

-

385

-

385

(36)

-

(12)

(48)

(210)

(10)

(220)

88

-

-

88

443

-

443

57

393

-

450

97

-

97

1,726

393

41

2,160

1,617

53

1,670

At 1 July

Transfer from
income tax
receivable

(Charged)/
credited in 
year via P&L

$’000

$’000

$’000

(Charged)/ 
credited 
in year via 
equity
$’000

Acquisition of
subsidiaries

At 30 June

$’000

$’000

76

2,400

2,476

258

1,398

1,656

-

-

-

-

-

-

(104)

1,589

1,485

(182)

764

582

-

-

-

-

-

-

60

-

60

-

238

238

32

3,989

4,021

76

2,400

2,476

Tax consolidation

Corporate Travel Management Limited and its 
100% owned Australian resident subsidiaries 
have formed a tax consolidated group with 
effect from 1 July 2008. The accounting policy in 
relation to this tax consolidation is set out in note 
2(m). Corporate Travel Management Limited is 
the head entity of the tax consolidated group. 
Members of the Group have entered into a tax 
sharing agreement in order to enable Corporate 
Travel Management Limited to allocate income 
tax expense to the wholly owned subsidiaries 
on a pro-rata basis. In addition, the agreement 
provides for the allocation of income tax liabilities 
amongst the entities should the head entity 
default on its tax payment obligations. 

CTM Annual Report 2012

Tax effect accounting by members of the tax 
consolidated group
Members of the tax consolidated group have 
entered into a tax funding agreement. The tax 
funding agreement provides for the allocation of 
current taxes to members of the tax consolidated 
group in accordance with their accounting profit 
for the period, while deferred taxes are allocated 
to members of the tax consolidated group in 
accordance with the principles of AASB 112 
Income Taxes. Allocations under the tax funding 
agreement are made at the end of each quarter.

The allocation of taxes under the tax funding 
agreement is recognised as an increase/
decrease in the subsidiaries’ inter-company 
accounts with the tax consolidated group head 
company, Corporate Travel Management 
Limited. 

8. EARNINGS PER SHARE

The following information reflects the income and share data used in the basic and diluted earnings per 
share computations.

Net profit attributable to ordinary equity holders of the  
parent

2012
$’000

2011
$’000

11,798

8,268

2012
Shares

2011
Shares

Weighted average number of ordinary shares for basic and 
diluted earnings per share

72,445,981

61,164,521

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CTM Annual Report 2012

CTM Annual Report 2012

9. DIVIDENDS PAID AND PROPOSED

10. CASH AND CASH EQUIVALENTS

2012
$’000

2011
$’000

Ordinary shares

Final franked dividend declared or paid for the year ended 30 June 2011 of 5 
cents (2010: $12.39*) per fully paid share.

3,572

750

Interim franked dividend for the year ended 30 June 2012 of 3 cents (2011: $nil) 
per fully paid share.

2,241

-

Approved by the Board of Directors on 29 August 2012 (not recognised as a  
liability as at 30 June 2012). 

Final franked dividend for the year ended 30 June 2012 of 6 cents (2011: 5 cents) 
per fully paid share.

4,498**

3,572**

5,813

750

* Had the calculation of this dividend been performed on a consistent basis to retrospectively include the impact of the 
share split in December 2010, the dividend paid would have been 1.5 cents per share.
** This dividend applies to all shares including the post balance date share issue, refer note 20.

2012
$’000

2011
$’000

Franking credit balance

The amount of franking credits available for the subsequent financial year are:

•  Franking account balance as at the end of the financial year at 30% (2011: 

30%)

6,675

3,985

•  Plus franking credits that will arise from the income tax payable/(the receipt  

of income tax receivable) as at the end of the financial year

2,096

1,618

Equals the amount of franking credits available for future reporting periods

8,771

5,603

•  Less impact on the franking account of dividends proposed or declared 

before the financial report was authorised for issue but not recognised as a 
distribution to equity holders during the period

(1,928)

(1,531)

Balance of franking credits available for subsequent years

6,843

4,072

Current Assets

Cash at bank and on hand

Cash on short term deposit

Client accounts (note 2(k))

Current Liabilities

Bank overdraft

2012
$’000

2011
$’000

5,685

3,907*

-

6,000 

6,525

5,774*

12,210

15,681

-

-

-

-

Net cash assets per Statement of Cash Flows

12,210

15,681

* Client funds of $3,061,000 have been reclassified for comparability.

Cash at bank earns interest at floating rates based on daily bank deposit rates: 2012: 0.00%-3.50% 
(2011: 0.00%-4.75%). 

The client accounts earn interest at floating rates based on daily bank deposit rates: 2012: 0.00%-5.20% 
(2011: 0.00%-5.20%).

The weighted average interest rate for the year was 1.74% (2011: 4.22%).

A bank overdraft facility of $125,000 (2011: $125,000) was in place but unused at 30 June 2012. The 
overdraft incurs interest at floating rates based on daily bank overdraft rates: 2012: 11.21% (2011: 
11.06%). 

Security for the bank overdrafts is detailed in note 18.

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CTM Annual Report 2012

CTM Annual Report 2012

Reconciliation of profit after income tax to net cash flows from operating 
activities

Profit for the year

Adjustments for:

Depreciation and amortisation

Diminution in value of investments

Make good provision accretion

Net exchange differences

IPO costs included in financing cashflow

2012
$’000

2011
$’000

11,798

8,268

1,400

857

(1)

16

4

2

(10)

38

-

132

Re-measurement of the fair value of contingent consideration

(683)

199

Net loss on disposal of non-current assets

-

32

Changes in operating assets and liabilities

(Increase) in prepayments

Decrease in deferred tax balances

Decrease in current tax liability/(receivable)

Increase in payables and provisions

Net cash flow from operating activities

Disclosure of financing facilities

Refer to note 18 and note 21.

Non-cash financing and investing activities

(93)

(91)

1,532

417

478

3,003

5,452

3,571

7,488

12,175

Acquisition of assets by means of finance leases (note 14)

-

-

11. TRADE AND OTHER RECEIVABLES

Trade receivables (i)

Client receivables (i)

Allowance for doubtful debts

Other receivables

2012
$’000

2011
$’000

14,022

8,040

11,100

4,244

(203)

(259)

24,919

12,025

757

438

25,676

12,463

(i) Trade and client receivables are non-interest bearing and are generally on terms ranging from 1 to 30 
days.

Allowance for doubtful debts 
As at 30 June 2012, current trade receivables of the Group with a nominal value of $203,000 (2011: 
$259,000) were impaired. The amount of the provision is $203,000 (2011: $259,000). An allowance for 
doubtful debts is made when there is objective evidence that a receivable is impaired. The amount of 
the allowance has been measured as the difference between the carrying amount of the receivables 
and the estimated future cash flows expected to be received from the relevant debtor. There were no 
impaired trade receivables for the parent in 2012 or 2011.

0-30 days

31-60 days

60+ days

Balance at 30 June

Movements in provision for doubtful debts were as follows:

At 1 July

Charge/(release) for the year

Amounts written off

Movements through acquisitions of entities

Balance at 30 June

2012
$’000

2011
$’000

-

-

203

203

259

(22)

(34)

-

203

-

-

259

259

155

85

(21)

40

259

As of 30 June 2012, trade receivables of $6,914,000 (2011: $4,057,000) were past due but not impaired. Operating 

units are following up on these receivables with the relevant debtors and are satisfied that payment will be received in 

full.

(Increase) in trade and other receivables

(12,401)

(4,257)

The ageing of these trade and client receivables is as follows:

78
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CTM Annual Report 2012

CTM Annual Report 2012

The ageing analysis of these trade and client receivables is as follows:

0-30 days

31-60 days

60+ days

Balance at 30 June

2012
$’000

2011
$’000

3,306

2,223

811

648

2,797

1,186

6,914

4,057

Other balances within trade, client and other receivables do not contain impaired assets and are not 
past due. It is expected that these other balances will be received when due.

Fair value and credit risk 
Due to the short term nature of these receivables, their carrying value is assumed to approximate their 
fair value. The maximum exposure to credit risk is the fair value of receivable. Collateral is not held as 
security, nor is it the Group’s policy to transfer (on-sell) receivables to special purposes entities.

Market risk 
There is not considered to be any additional risk due to the market.

Interest rate risk 
Detail regarding interest rate risk exposure is disclosed in note 21.

12. FINANCIAL ASSETS AT FAIR VALUE

Current Assets

Shares in unlisted companies

Shares in listed companies

13. OTHER CURRENT ASSETS

Prepayments

2012
$’000

2011
$’000

6

10

16

6

9

15

396

273

14. PLANT AND EQUIPMENT

2012

Cost

Accumulated amortisation/depreciation

At 1 July, net of accumulated amortisation/ 
depreciation

Additions

Additions through the acquisition of entities/ 
businesses (note 22)

Disposals

Amortisation/depreciation charge for the year

At 30 June, net of accumulated amortisation/ 
depreciation

2011

Cost

Accumulated amortisation/depreciation

At 1 July, net of accumulated amortisation/ 
depreciation

Additions

Additions through the acquisition of entities/ 
businesses (note 22)

Disposals

Amortisation/depreciation charge for the year

At 30 June, net of accumulated amortisation/ 
depreciation

Plant and 
equipment 
under lease 
$’000

Plant and 
equipment 
owned $’000

Total 
plant and 
equipment 
$’000

160

(51)

109

117

-

-

-

(8)

109

160

(43)

117

181

-

-

(55)

(9)

117

5,499

(3,036)

2,463

1,231

2,245

35

-

5,659

(3,087)

2,572

1,348

2,245

35

-

(1,048)

(1,056)

2,463

2,572

3,173

(1,942)

1,231

3,333

(1,985)

1,348

1,376

1,557

501

10

(17)

(639)

1,231

501

10

(72)

(648)

1,348

Leased assets and assets under hire purchase agreements are pledged as security for the related 
finance lease and hire purchase liabilities.

No additions during the year (2011: $nil) were financed under finance lease agreements.

Additions of $141,000 (2011: $12,000) relate to the lease make good asset recognised under AASB 137 
Provisions, Contingent Liabilities and Contingent Assets. This amount corresponds with the provision for 
make good in note 19.

80
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CTM Annual Report 2012

15. INTANGIBLE ASSETS

 Client 
contracts and 
relationships 
$’000

Intellectual 
property 
$’000

Software 
$’000

Goodwill 
$’000

2012

Cost

Accumulated amortisation

At 1 July, net of accumulated amortisation

Additions

Additions through the acquisition of entities/
businesses (note 22)

Disposals

761

(616)

145

223

-

200

-

189

(101)

1,248

(489)

88

98

-

-

-

Amortisation charge for the year

(278)

(10)

Change due to changes in foreign currency 
exchange rates

At 30 June, net of accumulated amortisation

2011

Cost

Accumulated amortisation

At 1 July, net of accumulated amortisation

Additions

Additions through the acquisition of entities/
businesses (note 22)

Disposals

Amortisation charge for the year

Change due to changes in foreign currency 
exchange rates

At 30 June, net of accumulated amortisation

-

145

561

(338)

223

-

-

350

-

(127) 

-

223

-

88

189

(91)

98

107

-

-

-

(9)

-

98

Total 
intangible 
assets 
$’000

44,140

(1,396)

42,744

28,934

701

41,942

(190)

41,752

28,513

-

13,229

13,443

-

-

10

-

(344)

10

41,752

42,744

28,703

(190)

28,513

11,359

-

29,923

(989)

28,934

11,512

129

759

100

701

14

-

(56)

-

759

470

(370)

100

46

129

-

17,179

17,529

(2)

(73)

-

100

-

(25)

-

(2)

(234)

-

28,513

28,934

CTM Annual Report 2012

16. IMPAIRMENT TESTING OF GOODWILL

For the purposes of impairment testing, the cash generating unit has been defined as the lowest level of 
travel services operations to which goodwill relates, where individual cash flows can be ascertained for 
the purposes of discounting future cash flows.

The carrying amount of Goodwill allocated to the cash 
generating unit:

Travel Services

2012
$’000

2011
$’000

41,752

28,513

41,752

28,513

The recoverable amount of the cash generating unit has been determined based on financial budgets 
set for the next financial year and management cashflow projections for subsequent years

Pre tax discount rate applied to the cash flow projection

14.83%

15.58%

Cash flows beyond the next financial year, up to year 5, are  
extrapolated using a growth rate of:

Travel  

Travel  

Services 2012

Services 2011

 Revenue; and

 Operating costs.

Terminal value

3.5%

3.0%-4.0%

3.5%

3.1%

6 times

6 times

Key assumptions used in value in use calculations for the years ended 30 June 2012 and 30 June 2011 
The following key assumptions were applied to the cash flow projections when determining the value in 
use:

•  Budgeted revenue values – the basis used to determine the value assigned to the budgeted sales 
volume is the average value achieved in the year immediately before the budgeted year, adjusted 
for growth and other known circumstances.

•  Budgeted operating expenses – the basis used to determine the value assigned to the budgeted 

costs is the average value achieved in the year immediately before the budgeted year, adjusted for 
growth and other known circumstances.

•  Terminal value – calculated based on a multiple of estimated Year 5 Earnings before interest, tax, 

depreciation and amortisation. 

Sensitivity to changes in assumptions 
Management recognises that there are various reasons that the estimates used in these assumptions 
may vary. For cash generating units, there are possible changes in key assumptions that could cause 
the carrying value of the unit to exceed its recoverable amount. The change required to each of the 
key assumptions to cause the carrying value of a unit to exceed its recoverable amount are shown as 
follows:

Assumption

Possible change considered

Change required to indicate an 
impairment

Growth rates – Travel Services:

 Revenue

Reduction in yield rates, client retention

Decrease of 6.4% to (2.9%)

 Operating costs

Higher labour and/or other support costs

Increase of 7.4% to 10.4%-11.4%

82
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CTM Annual Report 2012

17. TRADE AND OTHER PAYABLES

Current

Trade payables (i)

Client creditors (i)

Other payables and accruals

Contingent consideration payable – note 22(a)

Non-current

Other payables and accruals

2012
$’000

949

14,486

3,475

4,017

22,927

266

266

2011
$’000

268

5,842

3,732

5,875

15,717

269

269

(i) Trade payables and client creditors are non-interest bearing and are normally settled on terms rang-
ing from 7 to 30 days.

Fair value 
Due to the short term nature of these payables, their carrying value is assumed to approximate their fair 
value.

Interest rate and liquidity risk  
Information regarding interest rate and liquidity risk exposure is set out in note 21.

18. BORROWINGS 

Current

Interest bearing borrowings

CTM Annual Report 2012

Maturity

2012
$’000

2011
$’000

Obligations under hire purchase contracts (i)

Loans (ii)

2013

2013

Borrowings - Related parties (note 24)

Helen Logas

52

787

839

-

-

62

19

81

217

217

(i) Hire purchase contracts 
The remaining hire purchase contract is secured by a limited unsupported guarantee in the name of J 
Pherous, in excess of the residual loan values.

(ii) Loans 
The loans, as part of the overall facilities including term loans, overdraft, merchant facilities, and bank 
guarantees, are fully secured by a fixed and floating charge over all existing and future assets and 
undertakings of Corporate Travel Management Group Pty Ltd.

The loan balance held at 30 June 2012 was an interest only facility. The facility was converted on 6 July 
2012 to have a repayment schedule. 

The interest rates applicable to these facilities are 7.96%-9.51% (2011: 5.81%-9.95%). 

The weighted average interest rate for all borrowings, including the overdraft during the year, was 8.06% 
(2011: 8.98%).

(iii) Borrowings from related parties 
Balances owed to other related parties relate to unpaid dividends owed to shareholders. The balances 
were unsecured, had no fixed repayment plans and did not accrue interest. Repayments expected to be 
made in the next 12 months are disclosed as current balances.

See note 24 for details on the movements in these balances in the current year.

84
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CTM Annual Report 2012

CTM Annual Report 2012

Fair values  
Unless disclosed in the following table, the carrying amount of the Group’s current and non-current 
borrowings approximate their fair value. The fair values have been calculated by discounting the 
expected future cash flows at prevailing market interest rates varying from 7.96%-9.51% (2011: 5.81%-
9.95%) depending on the type of borrowing.

Obligations under hire purchase 
contracts

Loans

Carrying amount

Fair value

2012
$’000

52

787

839

2011 
$’000

62

19

81

2012
$’000

49

758

807

2011 
$’000

59

19

78

Interest rate and liquidity risk 
Details regarding interest rate and liquidity risk are disclosed in note 21.

Financial facilities 
As at 30 June 2012, the Group had facilities with the Westpac Bank, including term loans, overdraft, 
merchant facilities and bank guarantees, that were fully secured by a fixed and floating charge over all 
existing and future assets and undertakings of Corporate Travel Management Group Pty Ltd.

As at the signing of this report, the Group has contracted for new facilities with the ANZ bank, covering 
overdraft, merchant facilities, bank guarantees and an accessible line of credit. The transition to these 
new ANZ facilities is currently in progress.

19. PROVISIONS

At 1 July 2011

Arising during the year

Acquisition of subsidiary

Utilised

Current 2012

Non-current 2012

Current 2011

Non-current 2011

Employee
entitlements
$’000

Make good
provision
$’000

1,688

2,652

278

(2,217)

2,401

1,777

624

2,401

1,252

436

1,688

87

157

-

(29)

215

73

142

215

15

72

87

Total
$’000

1,775

2,809

278

(2,246)

2,616

1,850

766

2,616

1,267

508

1,775

Make good provision 
In accordance with the Company’s contractual obligations under tenancy lease agreements, the 
Company is required to restore the leased premises on the expiry of the lease term. 

The assumptions used to calculate the provision were based on current assessments of the possible 
timing of the restoration liability crystallising and on current restoration costs being accreted at rates of 
2.6% to 3.1% (2011: 2.6% to 4.5%).

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CTM Annual Report 2012

20. CONTRIBUTED EQUITY, RESERVES AND RETAINED EARNINGS 

(a) Contributed equity

Ordinary shares 

Issued and fully paid

2012
$’000

2011 
$’000

34,344

25,548

Effective 1 July 1998, the Corporations’ legislation abolished the concepts of authorised capital and par 
value shares. Accordingly, the Group does not have authorised capital nor par value in respect of its 
issued shares.

Ordinary shares have the right to receive dividends as declared and, in the event of winding up the 
Company, to participate in the proceeds from the sale of all surplus assets in proportion to the number 
of and amounts paid up on shares held.

Ordinary shares entitle their holder to one vote, either in person or by proxy, at a meeting of the 
Company.

Opening balance as at 1 July 2010

Share split (i)

Shares issued (i)

At 30 June 2011

Shares issued (ii)

Shares issued (iii)

At 30 June 2012 (iv)

Number of
shares

60,509

50,309,491

20,000,000

70,370,000

1,075,800

3,255,800

74,701,600

$’000

6,583

-

18,965

25,548

2,000

6,796

34,344

Shares issued 
(i) A total of 20.0m shares were issued as part of the Initial Public Offering (“IPO”) in December 2010. 
Prior to the IPO, existing shareholders undertook a share split at a ratio of 1:832.4381. Issue costs of 
$1.610m ($1.127m net of tax) were incurred as part of the IPO. Of these costs incurred, the portion 
relating to existing shares of $0.132m ($0.092m net of tax) has been recognised in administrative and 
general expenses in the Consolidated Statement of Comprehensive Income.

(ii) A total of 1,075,800 shares were issued on 4 August 2011, as part of the deferred consideration for 
the Travelcorp business combination - refer note 22. 

(iii) A total of 3,255,800 shares were issued on 27 February 2012, as part of a share placement.

(iv) A total of 269,400 shares were issued on 2 July 2012, as part of the initial consideration for the US 
business combination - refer note 27.

Capital management
Corporate Travel Management Limited maintains a conservative funding structure that allows the 
Company to meet its operational and regulatory requirements, while providing sufficient flexibility to fund 
future strategic opportunities.

The Group’s capital structure includes a mix of debt (refer to note 18), general cash (refer to note 10) 
and equity attributable to the parent’s equity holders.

When determining dividend returns to shareholders, Corporate Travel Management Limited’s Board 
considers a number of factors, including the Company’s anticipated cash requirements to fund its 
growth and operational plans and current and future economic conditions.

While payments may vary from time to time, according to these anticipated needs, the Board’s current 
policy is to return between 50% to 60% of net profit after tax to shareholders.

Total borrowings

Total equity

Gearing ratio 

(b) Foreign currency translation reserve

Movements in this reserve were as follows:

Balance 1 July

Net exchange differences on translation of foreign operations

Balance 30 June

(c) Retained earnings

Movements in retained earnings were as follows:

Balance 1 July

Net profit for the year

Dividends

Balance 30 June

2012
$’000

839

53,009

1.58%

2012
$’000

-

(3)

(3)

2011 
$’000

81

38,231

0.21%

2011 
$’000

-

-

-

2012
$’000

2011 
$’000

12,683

11,798

(5,813)

18,668

5,165

8,268

(750)

12,683

88
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CTM Annual Report 2012

CTM Annual Report 2012

21. FINANCIAL RISK MANAGEMENT OBJECTIVES AND POLICIES

The Group’s principal financial instruments comprise deposits with banks, overdraft facilities and 
borrowings.

The main purpose of these financial instruments is to raise finance for the Group’s operations. The 
Group has various other financial assets and liabilities, such as trade receivables and trade payables, 
which arise directly from its operations. It is, and has been throughout the period under review, the 
Group’s policy that no trading in financial instruments shall be undertaken. The main risks arising 
from the Group’s financial instruments are cash flow interest rate risk, liquidity risk and credit risk. 
The Board reviews and agrees policies for managing each of these risks which are summarised in 
this note. The Group is not exposed directly to foreign exchange or commodity trading risks. The only 
foreign exchange impacts relate to revaluation on consolidation of the New Zealand subsidiary and the 
revaluation of intercompany balances between the New Zealand subsidiary and the rest of the Group.

Details of the significant accounting policies and methods adopted, including the criteria for recognition, 
the basis of measurement and the basis on which income and expenses are recognised, in respect 
of each class of financial asset, financial liability and equity instrument are disclosed in note 2 to the 
financial statements.

Interest rate risk 
The Group’s exposure to the risk of changes in market interest rates relates primarily to the Group’s 
long-term debt obligations with a floating interest rate and the Group’s policy is to manage its interest 
cost using a mix of the financial instruments described in this report. The level of debt is disclosed in 
note 18.

At balance date, the Group had the following mix of financial assets and liabilities exposed to Australian 
variable interest rate risk:

Financial Assets

Cash

Financial Liabilities

Overdraft

Borrowings

Net exposure

2012
$’000

12,210

12,210

-

(839)

(839)

2011 
$’000

15,681

15,681

-

(81)

(81)

11,371

15,600

The Group constantly analyses its interest rate exposure. Within this analysis, consideration is given to 
potential renewals of existing positions, alternative financing and the mix of fixed and variable interest 
rates.

The following sensitivity analysis is based on the interest rate risk exposures in existence at the 
Statement of Financial Position date. At 30 June 2012, if interest rates had moved, as illustrated in 
the following table, with all other variables held constant, post tax profit would have been affected as 
follows:

Judgements of reasonably possible movements:

+2% (200 basis points)

- 2% (200 basis points)

2012
$’000

(163)

163

2011 
$’000

(218)

218

These movements in profit are due to higher/lower interest costs from variable rate debt and cash balances.

Credit risk  
The Group trades only with recognised, creditworthy third parties and the Group’s policy is that all 
clients which wish to trade on credit terms are subject to credit verification procedures and subsequent 
risk limits which are set for each individual client in accordance with the Group’s policies.

In addition, receivable balances are monitored on an ongoing basis, with the result that the Group’s 
exposure to bad debts is not considered to be significant. 

With respect to credit risk arising from the other financial assets of the Group, which comprise cash 
and cash equivalents, the Group’s exposure to credit risk arises from default of the counter party, with a 
maximum exposure equal to the carrying amount of these instruments. 

The Group trades only with recognised, creditworthy third parties, and, as such, collateral is not 
requested nor is it the Group’s policy to securitise its trade and other receivables.

Liquidity risk 
The Group’s objective is to maintain a balance between continuity of funding and flexibility through the 
use of bank overdrafts, bank loans and hire purchase contracts.

The Group manages liquidity risk by monitoring cash flows and estimating future operational draws on 
cash reserves.

The following table reflects all contractually fixed pay-offs, repayments and interest resulting from 
recognised financial assets and liabilities as at 30 June 2012. No derivative financial instruments are 
held and for other obligations, the respective undiscounted cash flows for the respective upcoming fiscal 
years are presented. Cash flows for financial assets and liabilities without fixed amount or timing are 
based on the conditions existing at 30 June 2012.

The remaining contractual maturities of the Group’s financial liabilities are:

1 year or less

1-5 years

Over 5 years

Contractual Cashflows

Carrying amount

2012
$’000

23,797

266

-

2011 
$’000

16,016

269

-

2012
$’000

23,766

266

-

2011 
$’000

16,015

269

-

24,063

16,285

24,032

16,284

90
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CTM Annual Report 2012

22. BUSINESS COMBINATIONS

a) ETM
On 3 October 2011, the Group acquired 100% of the issued shares in ETM Travel Pty Ltd (“etm”), a 
Melbourne based travel management company, which enabled the Group to enhance its events offering 
and provide a complete integrated corporate travel solution to clients. In addition, the acquisition 
strengthens the Group’s presence in the Victorian market.

The initial cost of the acquisition was $8,500,000, with further contingent consideration payable as at 31 
August 2012, as set out in this note. 

The potential undiscounted amount of all the future payments that the Group could be required to 
make, to the extent that net profit before tax in the earn out period from 3 October 2011 to 30 June 2012 
exceeds $1,275,000 ranges from $1 and is capped at $4,100,000.

At the acquisition date, the projected result for the nine months ending 30 June 2012 was assessed, to 
determine the acquisition date fair value of this contingent consideration as at the acquisition date, as 
set out in the following table. Any subsequent adjustment to the final contingent consideration, based 
on the actual result as at 30 June 2012, is reflected in the Consolidated Statement of Comprehensive 
Income.

Purchase consideration:

Initial cash paid/payable*/**

Acquisition date fair value contingent consideration – cash earn-out **

Total acquisition date fair value contingent consideration

Re-measurement of the fair value of the contingent consideration – cash earn-out 
recognised as income in the Statement of Comprehensive Income – note 5**

Final purchase consideration payable

$’000

8,500

4,100

12,600

(683)

11,917

*$7,900,000 paid in the year to 30 June 2012 and the balance of $600,000 payable 31 August 2012. 

** The estimated future amounts payable totalling $4,017,000 have been included in current Trade and Other Payables 

in the Consolidated Statement of Financial Position at 30 June 2012.

The provisional fair values of the assets and liabilities of the etm business acquired as at the date of 
acquisition are as follows: 

CTM Annual Report 2012

Item

Cash and cash equivalents

Accounts receivable

Receivable from related parties

Other assets

Plant and equipment

Software

Client contracts and relationships 

Trade and other payables

Provisions

Borrowings

Deferred tax balances

Net identifiable assets/(liabilities) acquired

Goodwill on acquisition

Net assets acquired

Acquiree’s  

carrying amount
$’000

Fair Value
$’000

2,633

2,156

337

544

35

14

-

2,633

2,156

337

544

35

14

200

(6,239)

(6,239)

(278)

(421)

450

(769)

(278)

(421)

390

(629)

13,229

12,600

The consideration payable for the combination effectively includes amounts in relation to the benefit of 
expected synergies, revenue growth and the assembled workforce of the acquiree, which has resulted 
in goodwill of $13,229,000. No portion of this goodwill balance is expected to be deductible for tax 
purposes.

Acquisition related costs of $132,000 are included in administrative and general expenses in the 
Consolidated Statement of Comprehensive Income. The acquired business contributed revenues of 
$7,035,000 and net profit after tax of $1,257,000 to the Group for the period 3 October 2011 to 30 June 
2012. If the acquisition had occurred on 1 July 2011, Group consolidated revenue and consolidated 
profit for the year ended 30 June 2012 would have been $68,579,000 and $12,217,000 respectively.

92
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CTM Annual Report 2012

CTM Annual Report 2012

b) New Zealand business (prior period)
The Group acquired the business of a New Zealand based travel management company, effective from 
3 August 2010. The cost of the acquisition at acquisition date was $629,000 (NZ $775,000), with a 
further $95,000 (NZ $125,000) available on earn out.

Purchase consideration:

Cash paid*

Contingent consideration paid on 1 August 2011

Total purchase consideration

*This amount includes the deposit of $81,950 paid prior to June 2010.

$’000

629

95

724

The fair values of the assets and liabilities of the New Zealand business acquired as at the date of 
acquisition are as follows:

Plant & equipment

Client contracts and relationships

Total Fair Value of Identifiable Net Assets

Goodwill on acquisition

Fair Value $’00

10

17

27

697

The consideration paid for the combination effectively included amounts in relation to the benefit of 
expected synergies, revenue growth, future market development and the assembled workforce of 
acquiree, which has resulted in goodwill of $697,000. No portion of this goodwill balance is expected to 
be deductible for tax purposes.

c) Travelcorp (prior period)
On 3 January 2011, the Group acquired 100% of the issued shares in Travelcorp Holdings Pty Ltd, a 
Sydney based travel management company. The initial cost of the acquisition was $11,125,000, with 
further contingent consideration payable as at 31 July 2011, as set out in this note. 

The potential undiscounted amount of all future payments that the Group could be required to make 
based on the financial criteria were as follows:

•  $3,875,000 in cash earn-out, based on Travelcorp achieving Net Profit Before Tax (NPBT) earnings 
of $1,500,000 for the six months ending 30 June 2012, calculated under certain specific criteria 
included in the purchase agreement; and

•  Further scrip earn-out calculated on a four times multiple on the amount by which the Travelcorp 

business exceeds NPBT above $1,500,000 for the 6 month period ending 30 June 2012, calculated 
under certain specific criteria included in the purchase agreement. There was no cap on the scrip 
earn-out.

At the acquisition date, the projected result for the six months ending 30 June 2011 was assessed to 
determine the acquisition date fair value of this contingent consideration as at the acquisition date, as 
set out in the following table. Any subsequent adjustment to the final contingent consideration paid, 
based on the actual result as at 30 June 2012, has been reflected as an expense in the Consolidated 
Statement of Comprehensive Income.

Purchase consideration:

Initial Cash paid

Acquisition date fair value contingent consideration – cash earn-out*

Acquisition date fair value contingent consideration – scrip earn-out*

Total acquisition date fair value purchase consideration

Re-measurement of the fair value of the contingent consideration – scrip earn-out recognised 
as an expense in the Statement of Comprehensive Income – note 6*

Final purchase consideration paid as at 31 July 2011

* At 30 June 2012, $nil (2011: $5,875,000) was reported as contingent consideration payable in Note 17.

$’000

11,125

3,875

1,801

16,801

199

17,000

94
94

95

CTM Annual Report 2012

The provisional fair values of the assets and liabilities of the Travelcorp business acquired as at the date 
of acquisition are as follows:

Cash and cash equivalents

Accounts receivable

Other assets

Goodwill

Client contracts and relationships 

Trade and other payables

Provisions

Deferred tax balances

Net identifiable assets/(liabilities) acquired

Goodwill on acquisition

Net assets acquired

Acquiree’s  

carrying amount
$’000

Fair Value
$’000

853

3,152

10

2,657

-

853

3,152

11

-

333

(3,737)

(3,737)

(152)

(141)

2,642

(152)

(141)

319

16,482

16,801

The consideration paid for the combination effectively included amounts in relation to the benefit of 
expected synergies, revenue growth and the assembled workforce of acquiree, which has resulted 
in goodwill of $16,482,000. No portion of this goodwill balance is expected to be deductible for tax 
purposes.

23. COMMITMENTS AND CONTINGENCIES

Operating lease commitments – Group as 
lessee 
The Group has entered into commercial leases 
for the rental of premises. These leases have 
an average life of between 1 and 3 years. There 
are no restrictions placed upon the lessee by 
entering into these leases.

Future minimum rentals payable under non-
cancellable operating leases as at 30 June are 
as follows:

Within one year

After one year but not 
more than five years

2012
$’000

1,341

2011 
$’000

1,669

1,985

1,376

More than five years

-

-

3,326

3,045

Other Loan Commitments 
The Group has hire purchases contracts for 
various items of plant and equipment. 

CTM Annual Report 2012

Capital Commitments 
There were $38,000 of capital commitments as 
at reporting date (2011: $151,000).

Contingencies 
Guarantees/Letter of credit facilities 
The Group has provided bank guarantees and 
letters of credit in relation to various facilities 
with vendors and in accordance with local travel 
agency licensing and International Air Transport 
Regulations. Guarantees provided by the parent 
are held on behalf of other group entities. 

Guarantees provided for:

Various vendors

2012
$’000

1,448

1,448

2011 
$’000

1,196

1,196

Guarantees, as part of the overall facilities 
including term loans, overdraft, merchant 
facilities and bank guarantees, are fully secured 
by a fixed and floating charge over all existing 
and future assets and undertakings of Corporate 
Travel Management Group Pty Ltd.

Future minimum payments under the hire 
purchases contracts are as follows:

There were no other contingencies as at 
reporting date (2011 - $nil).

2012
$’000

2011 
$’000

53

-

53

63

-

63

(1)

(1)

52

62

Within one year

After one year but not 
more than five years

Total minimum lease 
payments

Less amounts  
representing finance 
charges

Present value of  
minimum lease  
payments

96
96

97

CTM Annual Report 2012

CTM Annual Report 2012

24. RELATED PARTY DISCLOSURES

(i) Controlled Entities
The consolidated financial statements include the financial statements of Corporate Travel Management 
Limited and the subsidiaries listed in the following table: 

Percentage of 
Equity Interest Held

Investment

Country of
Incorporation

2012
%

2011
%

2012
%

2011
%

Name

Corporate Travel Management 
Group Pty Ltd

Sainten Pty Ltd

Floron Nominees Pty Ltd

WA Travel Management Pty Ltd

Travelogic Pty Ltd

Australia

Australia

Australia

Australia

Australia

Corporate Travel Management (New 
Zealand) Limited

New Zealand

Travelcorp Holdings Pty Ltd

Travelcorp (Aust) Pty Ltd

ETM Travel Pty Ltd

Corporate Travel Management 
North America Limited

Total investments in controlled 
entities – at cost

Australia

Australia

Australia

US

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

-

-

20,990

20,990

3,094

2,907

180

1

-

3,094

2,907

180

1

-

16,801

16,801

-

12,600

-

-

-

-

56,573

43,973

Corporate Travel Management Limited is the ultimate parent entity - refer to notes 2(a) and 2(c) with 
respect to the basis of preparation and basis of consolidation accounting policies.

ETM Travel Pty Ltd was acquired in the business combination completed on 3 October 2011.

Corporate Travel Management North America Limited was incorporated on 29 June 2012 to hold the 
USA business acquired 2 July 2012.

(ii) Deed of Cross Guarantee
Entities subject to class order relief 
Corporate Travel Management Limited, Corporate Travel Management Group Pty Ltd, Floron Nominees 
Pty Ltd, Sainten Pty Limited, Travelogic Pty Limited, WA Travel Management Pty Ltd, Travelcorp 
Holdings Pty Ltd, Travelcorp (Aust) Pty Ltd, ETM Travel Pty Ltd and Corporate Travel Management 
(New Zealand) Limited are parties to a Deed of Cross Guarantee under which each company 
guarantees the debts of the other companies. 

By entering into the Deed, the wholly owned Australian entities have been relieved from the requirement 
to prepare a financial report and Directors’ report under Class Order 98/1418 (as amended by Class 
Orders 98/2017, 00/0321, 01/1087, 02/0248 and 02/1017) issued by the Australian Securities and 
Investments Commission.

Closed Group Class Order Disclosures 
Corporate Travel Management Limited and all of its controlled entities are party to the above Deed of 
Cross Guarantee and represent a ‘Closed Group’ for the purposes of the Class Order.

As the consolidated financial statements cover all parties to the Deed of Cross Guarantee, no separate 
disclosure of consolidated information of the Closed Group has been made.

(iii) Transactions with Directors and Director related entities
During the year, $227,319 (2011: $203,802) has been paid to a party related to J Pherous for rent and 
outgoings in relation to an office lease. The balance outstanding at 30 June 2012 is $19,268 (2011: 
$nil).

Directors of the Group hold other directorships as detailed in the Directors’ Report. Where any of these 
related entities are clients of the Group, the arrangements are on similar terms to other clients.

Details of security provided by Directors and their related parties are detailed in note 18 and note 24.

(iv) Transactions with shareholders and shareholder related entities
Balances of loans outstanding to shareholders in relation to unpaid dividends are detailed in note 18. 
The balances were unsecured, had no fixed repayment plans and did not accrue interest.

Details of security provided by shareholders and their related parties are detailed in note 18 and note 
24.

Borrowings owed to shareholders

Balance 1 July

2012
$

2011 
$

217,058

2,162,616

Loans recognised from the acquisition of entities/businesses

-

850,000

Repayments of loan balances outstanding

Balance 30 June

(217,058)

(2,795,558)

-

217,058

(v) Transactions other related parties 
Receivables from the former etm Directors were held as at the etm acquisition date (refer note 22). 
These balances related to the finalisation of the loan owed by etm at that date. The balances were 
unsecured, had no fixed repayment plans and did not accrue interest.

Receivables from other related parties

Balance 1 July

2012
$

-

Receivables recognised from the acquisition of entities/businesses

337,437

Repayments of loan balances outstanding

Balance 30 June

(337,437)

-

2011 
$

-

-

-

-

98
98

99

CTM Annual Report 2012

CTM Annual Report 2012

25. PARENT ENTITY FINANCIAL INFORMATION

(a) Summary financial information
The individual financial statements of the parent entity show the following aggregate amounts:

Statement of Financial Position

Current assets

Total assets

Current liabilities

Total liabilities

Shareholders’ equity

Issued capital

Retained earnings

Profit or loss for the year

Total comprehensive income

2012 
$’000

2011 
$’000

11,121

68,064

6,548

6,548

54,747

6,769

61,516

(12,615)

(12,615)

9,360

53,786

7,868

7,868

45,951

(33)

45,918

(681)

(681)

(b) Guarantees entered into by the parent entity
The parent entity is party to the overall financing arrangements and related security, as detailed in note 
18 and note 24.

In addition, the parent is party to the Group’s cross guarantee arrangements, as detailed in note 24.

There are no other financial guarantees provided by the parent entity

(c) Contingent liabilities of the parent entity
The parent entity did not have any contingent liabilities as at 30 June 2012 or 30 June 2011. 

(d) Contractual commitments
The parent entity did not have any contractual commitments at 30 June 2012 or 30 June 2011.

26. AUDITORS’ REMUNERATION 
The auditor of the Group is PricewaterhouseCoopers

Amounts received or due and receivable by PricewaterhouseCoop-
ers Australia:

• 

• 

Audits and review of the financial reports of the entity and any 
other entity in the consolidated group

Other services in relation to the entity and any other entity in 
the consolidated group:

        - Tax compliance

       - Tax services – acquisitions

       - Transaction services – Initial Public Offering

Other PricewaterhouseCoopers network firms:
• 

Other services in relation to the entity and any other entity in 
the consolidated group:

       - Tax compliance

       - Tax services – acquisitions

2012
$

2011 
$

271,737

330,870

64,522

36,000

-

372,259

8,843

31,916

40,759

17,990

-

215,288

564,148

3,530

-

3,530

413,018

567,678

27. EVENTS OCCURRING AFTER THE REPORTING PERIOD

Other than the following items, there have been no other matters or circumstances not otherwise dealt 
with in this report, that will significantly affect the operation of the Group, the results of those operations 
or the state of affairs of the Group or subsequent financial years.

The acquisition of 100% of the shares of R&A Travel Inc (“R&A”), a US based travel management 
company, was completed on 2 July 2012. As part of this transaction, a deposit of $244,459 (US 
$250,000) was paid prior to 30 June 2012, and $4,527,151 (US $4,613,620) of cash and $516,515 (US 
$526,380) of shares is payable on completion. Further contingent consideration of up to $3,885,782 
(US $3,960,000) in cash and share earn-out may also be payable on 31 August 2013 and 31 August 
2014, based on R&A Travel Inc achieving annual EBITDA earnings of US $1,700,000 by 30 June 2014. 
Should actual EBITDA earnings not reach this level by 30 June 2014, the amount of the cash and share 
earn-out will be reduced.

The determination of the final amount of the total consideration will depend on results to 30 June 2014 
and, at the date of this report, a formal assessment as to whether these criteria will be met has not yet 
been finalised.

100
100

101

CTM Annual Report 2012

28. DIRECTOR AND EXECUTIVE DISCLOSURES

a) Details of key management personnel

(i) Directors

Mr T Bellas

Mr S Lonie

Mr G Moynihan

Mr J Pherous

Ms C Gray

(ii) Other executives

Mr S Fleming

Ms L Ruffles

Ms N Fleming

Non-Executive Director.

Non-Executive Director.

Non-Executive Director.

Managing Director.

Executive Director.

Chief Financial Officer.

Chief Operating Officer.

General Manager Corporate Services (included in other executives until  

commencing extended leave 16 February 2012).

There were no changes in key management personnel after reporting date and before the date the 
financial report was authorised for issue. 

b) Compensation of key management personnel
Compensation by Category: key management personnel

Short-term

Post employment

Long-term benefits

2012
$

2011 
$

1,419,289

1,485,994

116,272

121,454

10,264

8,876

1,545,825

1,616,324

c) Compensation options: Granted during the year
During the financial year, no share options were granted as equity compensation benefits (2011: nil).

CTM Annual Report 2012

d) Shares held by Key Management Personnel 

Balance at 30 
June 2011

Purchased

Disposed

Other 
changes 
during year

Balance at 30 
June 2012

Directors
Ordinary shares

Mr J Pherous

Ms C Gray

Mr T Bellas

Mr S Lonie

Mr G Moynihan

Other key management 
personnel of the group
Ordinary shares

Ms L Ruffles

Mr S Fleming

Ms N Fleming

Directors
Ordinary shares

Mr J Pherous

Ms C Gray

Mr T Bellas

Mr S Lonie

Mr G Moynihan

Other key management 
personnel of the group
Ordinary shares

Ms L Ruffles

Mr S Fleming

Ms N Fleming

26,599,728

5,424,999

200,000

200,000

200,000

150,000

150,000

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

26,599,728

5,424,999

200,000

200,000

200,000

150,000

150,000

-

Balance at 30 
June 2010

Purchased

Disposed

Other 
changes  

during year

Balance at 30 
June 2011

31,954

6,517

-

-

-

-

-

-

-

-

200,000

200,000

200,000

150,000

150,000

-

-

-

-

-

-

-

-

-

26,567,774*

26,599,728

5,418,482*

5,424,999

-

-

-

-

-

-

200,000

200,000

200,000

150,000

150,000

-

* A share split was performed prior to the Initial Public Offering as detailed in Note 20.
All equity transactions with key management personnel, other than those transactions arising from 
the exercise of remuneration options, have been entered into under terms and conditions no more 
favourable than those the Group would have adopted if dealing at arm’s length.

e) Loans to Key Management Personnel
There were no loans provided to or received from key management personnel during the financial year 
(2011: $nil).

f) Other transactions and balances with Key Management Personnel
Details of other transactions with Key Management Personnel are set out in note 24.

102
102

103

CTM Annual Report 2012

Directors’ Declaration

In the Director’s opinion:

a.  The financial statements and notes set out on pages 54-105 are in accordance with the  

Corporations Act 2001, including: 
(i) 

Complying with Accounting Standards, the Corporations Regulations 2001 and other  
mandatory professional reporting requirements; and 

(ii)  Giving a true and fair view of the consolidated entity’s financial position as at 30 June 2012 

and of its performance for the financial year ended on that date; and

b.  There are reasonable grounds to believe that the Company will be able to pay its debts as and 

when they become due and payable; and

c.  At the date of this declaration, there are reasonable grounds to believe that the members of the 

extended closed group identified in note 24 will be able to meet any obligations or liabilities to which 
they are, or may become, subject by virtue of the deed of cross guarantee described in note 24. 

Note 2(a) confirms that the financial statements also comply with International Financial Reporting 
Standards as issued by the International Accounting Standards Board.

The Directors have been given the declarations by the Chief Executive Officer and Chief Financial 
Officer required by section 295A of the Corporations Act 2001.

This declaration is made in accordance with a resolution of the Directors.

Mr T Bellas 
Chairman  

Brisbane, 29 August, 2012

Mr J Pherous 
Managing Director

CTM Annual Report 2012

Independent auditor’s report to the members of  
Corporate Travel Management Limited 

Report on the financial report  

We  have  audited  the  accompanying  financial  report  of  Corporate  Travel  Management  Limited      
(the  company),  which  comprises  the  consolidated  statement  of  financial  position  as  at  30  June 
2012,  the  statement  of  comprehensive  income,  the  consolidated  statement  of  changes  in  equity 
and  the  consolidated  statement  of  cash  flows  for  the  year  ended  on  that  date,  a  summary  of 
significant  accounting  policies,  other  explanatory  notes  and  the  directors’  declaration.  The 
consolidated entity comprises the company and the entities it controlled at the year's end or from 
time to time during the financial year. 

Directors’ responsibility for the financial report 

The directors of the company are responsible for the preparation of the financial report that gives 
a  true  and  fair  view  in  accordance  with  Australian  Accounting  Standards  and  the  Corporations 
Act  2001  and  for  such  internal  control  as  the  directors  determine  is  necessary  to  enable  the 
preparation of the financial report that is free from material misstatement, whether due to fraud 
or  error.  In  Note  2,  the  directors  also  state,  in  accordance  with  Accounting  Standard  AASB  101 
Presentation  of  Financial  Statements,  that  the  financial  statements  comply  with  International 
Financial Reporting Standards. 

Auditor’s responsibility  

Our  responsibility  is  to  express  an  opinion  on  the  financial  report  based  on  our  audit.  We 
conducted our audit in accordance with Australian Auditing Standards. These Auditing Standards 
require that we comply with relevant ethical requirements relating to audit engagements and plan 
and  perform  the  audit  to  obtain  reasonable  assurance  whether  the  financial  report  is  free  from 
material misstatement. 

An  audit  involves  performing  procedures  to  obtain  audit  evidence  about  the  amounts  and 
disclosures  in  the  financial  report.  The  procedures  selected  depend  on  the  auditor’s  judgement, 
including  the  assessment  of  the  risks  of  material  misstatement  of  the  financial  report,  whether 
due  to  fraud  or  error.  In  making  those  risk  assessments,  the  auditor  considers  internal  control 
relevant to the entity’s preparation and fair presentation of the financial report in order to design 
audit procedures that are appropriate in the circumstances, but not for the purpose of expressing 
an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating 
the  appropriateness  of  accounting  policies  used  and  the  reasonableness  of  accounting  estimates 
made by the directors, as well as evaluating the overall presentation of the financial report. 

Our procedures include reading the other information in the Annual Report to determine whether 
it contains any material inconsistencies with the financial report. 
We  believe  that  the  audit  evidence  we  have  obtained  is  sufficient  and  appropriate  to  provide  a 
basis for our audit opinions.  

PricewaterhouseCoopers, ABN 52 780 433 757  
Riverside Centre, 123 Eagle Street, BRISBANE  QLD  4000, GPO Box 150, BRISBANE  QLD  4001 
T: +61 7 3257 5000, F: +61 7 3257 5999, www.pwc.com.au  

Liability limited by a scheme approved under Professional Standards Legislation. 

104
104

66

105

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CTM Annual Report 2012

CTM Annual Report 2012

Independent auditor’s report to the members of  
Corporate Travel Management Limited (continued) 

Independence 

In  conducting  our  audit,  we  have  complied  with  the  independence  requirements  of  the 
Corporations Act 2001.  

Auditor’s opinion  

In our opinion: 

(a) 

the  financial  report  of  Corporate  Travel  Management  Limited  is  in  accordance  with  the 
Corporations Act 2001, including: 

(i) 

(ii) 

giving a true and fair view of the consolidated entity’s financial position as at 30 
June 2012 and of its performance for the year ended on that date; and 

complying  with  Australian  Accounting  Standards  (including  the  Australian 
Accounting Interpretations) and the Corporations Regulations 2001; and 

(b) 

the  financial  report  and  notes  also  comply  with  International  Financial  Reporting 
Standards as disclosed in Note 2. 

Report on the Remuneration Report 

We have audited the remuneration report included in pages 11 to 15 of the directors’ report for the 
year ended 30 June 2012. The directors of the company are responsible for the preparation and 
presentation of the remuneration report in accordance with section 300A of the Corporations Act 
2001. Our responsibility is to express an opinion on the remuneration report, based on our audit 
conducted in accordance with Australian Auditing Standards. 

Auditor’s opinion  

In  our  opinion,  the  remuneration  report  of  Corporate  Travel  Management  Limited  for  the  year 
ended 30 June 2012, complies with section 300A of the Corporations Act 2001. 

PricewaterhouseCoopers 

Brett Delaney                                                                                                                                           Brisbane 
                   29 August 2012 
Partner 

Shareholder Information

The shareholder information set out below was applicable at 24 August 2012.

A. Distribution of equity securities
Analysis of numbers of equity security holders by size of holding:

1 – 1,000

1,001 – 5,000

5,001 – 10,000

10,001 – 100,000

100,001 and over

Number of
Shareholders

112

502

280

285

40

1,219

There were 16 holders of less than a marketable parcel of ordinary shares.

B. Equity security holders
Twenty largest quoted equity security holders
The names of the twenty largest holders of quoted equity securities are listed as follows:

Pherous Holdings Pty Limited

Claire Lesley Gray

Steven Craig Smith

Matthew Michael Cantelo

Mr Matthew Dalling

J P Morgan Nominees Australia Limited

National Nominees Limited

Aust Executor Trustees SA Limited

HSBC Custody Nominees (Australia) Limited

RBC Investor Services Australia Nominees Pty Limited

Helen Logas

J P Morgan Nominees Australia Limited

(continued on next page)

Ordinary shares

Number held

Percentage of 
issued shares

26,599,728

35.89%

5,424,999

4,779,649

3,460,032

3,420,282

2,338,355

1,567,912

1,563,210

1,407,288

1,368,055

1,075,800

835,328

7.32%

6.45%

4.67%

4.61%

3.15%

2.12%

2.11%

1.90%

1.85%

1.45%

1.13%

106
106

67

107

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
CTM Annual Report 2012

Matimo Pty Limited

Doobie Investments Pty Limited

AMJJAS Pty Ltd

UBS Wealth Management Australia Nominees Pty Ltd

Lyndall Mccabe

BNP Paribas Noms Pty Ltd

BNP Paribas Noms Pty Ltd

Mr Michael Pherous and Mrs Diane Pherous

Citicorp Nominees Pty Limited

Ordinary shares

Number held

Percentage of 
issued shares

784,157

784,157

730,759

674,500

667,911

570,001

496,415

410,000

321,053

1.06%

1.06%

0.99%

0.91%

0.90%

0.77%

0.67%

0.55%

0.43%

59,279,591

79.98%

C. Substantial holders
Substantial holders (including associate holdings) in the Company are set as follows:

Ordinary shares

Pherous Holdings Pty Limited

Claire Lesley Gray

Steven Craig Smith

Matthew Michael Cantelo (including personal holdings and an  
interest in Doobie Investments Pty Limited)

Number held

Percentage of 
issued shares

26,599,728

35.89%

5,424,999

4,779,649

4,244,189

7.32%

6.45%

5.73%

Mr Matthew Dalling (including personal holdings and an interest in 
Matimo Pty Limited)

4,204,439

5.67%

Ordinary shares voting rights 
On a show of hands, every member present at a meeting in person or by proxy shall have one vote. Upon a 
poll, each share shall have one vote. There are currently no options held. 

108
108

CTM Annual Report 2012

corporate 
directory

Directors 

Mr T Bellas
Mr S Lonie
Mr G Moynihan
Mr J Pherous
Ms C Gray

Joint Company Secretaries

Auditor 

Mrs L McCabe
Mr S Fleming

Principal registered office in Australia 

27A Elizabeth Arcade
52 Charlotte Street
Brisbane QLD 4000

Share registry 

Link Market Services Limited
Level 15, 324 Queen Street
Brisbane QLD 4000

PricewaterhouseCoopers
Riverside Centre
Level 15, 123 Eagle Street
Brisbane QLD 4000

Stock exchange listings 

Corporate Travel Management Limited shares  
are listed on the Australian Securities Exchange 

Website address  
www.travelctm.com

 
 
 
Annual Report 2012

new 
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Corporate Travel Management Limited

ABN 17 131 207 611 
Registered office: 
27A/52 Charlotte Street 
Brisbane Queensland 4000

travelctm.com