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Elmira Savings Bank

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FY2016 Annual Report · Elmira Savings Bank
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Hometown service…

The People’s Bank

2016 
Annual Report

…in your community.

ELMIRA SAVINGS BANK
Board of Directors

(Front row l-r) A. Scott Welliver, Chairman & Chief Executive Officer, Welliver McGuire, Inc.; Michael P. Hosey, Chairman of the Board; Thomas M. Carr, President & Chief Executive Officer; 

John R. Alexander, Vice Chairman and Corporate Secretary of the Board & Managing Partner, Sayles & Evans  

(Back row l-r) Robert K. Lambert, President & Chief Executive Officer, Arnot Health; Marianne W. Young, President & Chief Executive Officer, Market Street Trust Company; 

Arie J. van den Blink, Chairman & Chief Executive Officer, The Hilliard Corporation; Katherine H. Roehlke, President & Chief Executive Officer, F.M. Howell & Company; 

Donald G. Quick, Jr., Retired Partner, Mengel, Metzger, Barr & Co. LLP. Not pictured: Kristin A. Swain, Executive Director, The Rockwell Museum

Our Mission

THE MISSION OF ELMIRA SAVINGS BANK is to provide above 
average returns to our shareholders while providing a broad 
range of financial services that meet the needs of the individuals, 
businesses, and organizations of our community.  

We will achieve this through our commitment to:
•  Consistent and superior quality service for our customers.
•  A culture that incents employees to excel personally and 

professionally.

•  Leadership in and support for our community. 
•  Independence as a local community bank.

(left to right): Kevin J. Berkley, Executive Vice President & Senior Loan officer; Donna J. Tangorre, Senior Vice 

President & Branch Administrator; Jason T. Sanford, Senior Vice President & Chief Financial Officer; Thomas 

M. Carr, President & Chief Executive Officer

The People’s Bank

Thomas M. Carr
President & Chief Executive Officer

TO OUR
Shareholders

The People’s Bank

I am pleased to provide this report 

highlighting the accomplishments of 
Elmira Savings Bank in 2016. 

First, I would like to provide some 
perspective on developments in our 
local economic environment.

In 2016, New York State’s Downtown 
Revitalization Initiative awarded the 
City of Elmira $10 million to aid in inner 
city development. The Elmira/Corning 
Regional Airport received $50 million 
of Federal and State aid to assist in 
creating the “Airport of Tomorrow” as 
the gateway to our community.

These events augment the Upstate 
Revitalization Initiative, which in 2015 
pledged $1.5 billion of support to 
markets we serve and, is beginning 
to produce meaningful development 
projects across the region.

These initiatives enhance the potential 
for dramatic improvement of the 
local economies and provide us the 
opportunity to participate in a regional 
transformation.

As I reflect on the Bank’s achievements 
of the year recently passed, I am pleased 
to report the following: we achieved 
strong financial results, continued to 
execute our strategic initiatives, further 
invested in our network of branches, 
implemented new technologies that 
provide convenience, security, and 
efficiency, and continued to focus on 
developing our staff. 

The financial results of this past year, 
2016, are highlighted by a 5% increase 
in net income, expansion of our net 
interest income by 6%, an increase of 
9% in non-interest income, and deposit 
growth of 7%.

Net income totaled $4.3 million for 
2016, an increase of $215,000 or 5%, 

from the $4.1 million recorded for 
2015. This was the result of an increase 
of $900,000 in net interest income 
and $500,000 in non-interest income, 
partially offset by an increase in 
operating expenses of $1.0 million. 

The increase of $900,000 or 6% in net 
interest income, our primary source of 
revenue, was due to our ability to pay 
down borrowed funds and replace them 
with deposits. This less expensive source 
of funding reduced our interest expense 
and helped to expand our net interest 
margin from 3.07% in 2015 to 3.21% in 
2016. This net interest margin expansion 
is contrary to what many of our peers 
are currently experiencing. 

Our second primary source of revenue, 
non-interest income, increased by 
$500,000 or 9% in 2016. The primary 
component of this revenue stream is 
gain on sale of mortgage loans which 
increased by 29% during 2016 from 
$2.4 million in 2015 to $3.1 million in 
2016. This increase is attributable to 
a larger percentage of our residential 
mortgage originations being sold into 
the secondary market. In 2016, the Bank 
originated $111 million of residential 
mortgages, consistent with the level 
of originations in 2015. In early 2016, 
as we prepared for a higher interest 
rate environment in the future, we 
developed a strategy to decrease the 
amount of loans originated for our 
loan portfolio and instead sell this 
production to investors. In 2015, we sold 
$59 million of residential mortgages 
to the secondary market which 
represented 50% of our originations. 
In 2016, we sold $76 million to the 
secondary market which represented 
69% of our production. In addition 
to increased sales volume, we also 
expanded the average gross margin on 
each loan sold.

Page 4   :   Elmira Savings Bank   :    2016 ANNUAL REPORT 

Partially offsetting the $1.4 million 
increase in revenue was a $1 million 
increase in operating expenses. 
This increase in operating expense 
is composed of a $600,000 increase 
in salary and benefit expense due 
to annual merit increases and four 
new positions; three in sales roles 
and one in a support role. Much of 
the remaining variance in operating 
expense is attributable to an increase 
in expense on loans sold in 2016.

Total assets increased by $12.1 million 
or 2% to total $573.5 million at 
December 31, 2016. Our strategy to sell 
a larger portion of residential mortgage 
originations limited our overall level 
of balance sheet growth. Our loan 
portfolio increased by $4.6 million or 
1% year-to-year to total $455.9 million 
at December 31, 2016. Our investment 
portfolio declined by $10.6 million year-
to-year to total $41.1 million at the end 
of 2016. 

Deposits increased by $29.1 million or 
7% in 2016. This increase was composed 
of a $17.8 million increase in time 
deposits, a $5.5 million increase in 
money market accounts, a $3.7 million 
increase in savings accounts, and a 
$3.4 million increase in non-interest 
bearing accounts, partially offset by a 
$1.3 million decrease in interest bearing 
transaction accounts. Every branch in 
our growth markets increased their 
deposits from 2015 to 2016.

Shareholders’ equity increased by 
$1.0 million to total $55.7 million on 
December 31, 2016. This increase 
in shareholder equity produced an 
increase in book value per common 
share of $0.21 to total $16.74 at the end 
of 2016. The Bank paid $0.92 of cash 
dividends per common share in 2016. 
This equates to a 4.7% dividend yield. 
This dividend yield is one of the highest 
in the nation for publicly traded banks.

Our asset quality remains strong. Our 
ratio of non-performing loans to total 
loans was 1.10% at December 31, 2016. 
Net loan charge offs to average loans 
during 2016 was 0.08%, down from 
0.11% for 2015. The allowance for loan 
losses as a percentage of total loans was 
0.94% at December 31, 2016 compared 
to 0.92% at the same point in 2015.

The Bank continues to focus on 
residential and commercial mortgage 
lending and on expanding deposit 
market share across all existing markets. 

During 2016 the Bank expanded the 
number of channels available for us 
to sell residential mortgages. These 
additional outlets provide us with greater 
flexibility and the opportunity to increase 
revenue in the future by originating and 
selling mortgage products that we have 
not historically offered.

We continue to improve our branch 
network. We have been vigorously 
working on renovating a historic building 
at 602 W. State Street in Ithaca into a 
full-service branch with a convenient 
drive-through. We anticipate opening 
this highly visible new branch during the 
second quarter of 2017 and relocating 
our existing operations from 301 E. State 
Street, Ithaca to this new facility.

Additionally, we have been developing 
plans to expand our branch network 
into Broome County, and during the 
first quarter of 2017 purchased a parcel 
in Vestal, NY which will be available for 
future development.

The Bank continued to upgrade and 
expand its technology. For our debit 
card holders, we implemented EMV 
Chip technology, providing better 
security for our customers. We also 
implemented Mobile Passcode and 
Touch Identification for our mobile 
banking customers, enhancing 
convenience and security for this 

delivery channel. In our residential 
mortgage area, we implemented 
digital signature technology providing 
convenience to our customers, as 
well as reducing the time required to 
close a mortgage. We improved our 
regulatory compliance technology 
by implementing a new Bank Secrecy 
Act and Anti-Money Laundering 
system. Finally, we implemented a new 
consumer lending platform streamlining 
the process for customers, as well as 
adding operating efficiencies. 

The addition of a fulltime training 
officer at the beginning of the year 
has provided a more robust training 
environment for our staff. We expanded 
our training for staff members in sales 
positions, provided personal branding 
training for all employees, and provided 
monthly training to all staff, expanding 
their understanding of key Bank 
product lines.

This report demonstrates the progress 
the Bank made during 2016 on multiple 
fronts. This continued progress, 
combined with the renewed optimism 
for the upstate economies we serve, 
positions our institution favorably for 
continued success.

As we move forward, it is apparent 
that our business is dependent upon 
meeting the needs and expectations 
of the people we serve, including 
shareholders, customers, and 
employees. We appreciate your support 
and the opportunity to serve you as 
“The People’s Bank.”

Thomas M. Carr
President and
Chief Executive Officer

Elmira Savings Bank   :   2016 ANNUAL REPORT   :   Page 5

Assets, Deposits, and Net Loans ($000)

Total Assets               Total Deposits            Total Net Loans

$536,936

$514,325

$545,969

$409,565

$381,275

$397,733

$390,976

$422,561

$418,146

$561,344

$573,450

$469,547

$459,528

$440,472

$3,665

$454,998

$2,765

SELECTED FINANCIAL DATA

(in thousands, except share and per share amounts) 

FINANCIAL STATEMENT HIGHLIGHTS 

2016 

2015

Assets 

$  573,450 

 561,344 

Loans (including loans held for sale) 

  459,528 

 454,998 

  2012 

2013 

2014 

2015 

2016

Per Share Data

Diluted Earnings Per Common Share

Cash Dividends Per Common Share

1.37

1.40

0.77

0.84

0.99

0.92

0.92

0.92

  2012 

2013 

2014 

2015 

2016

Net Income ($000)

Net Income ($000)         Available to Common Shareholders

PER SHARE INFORMATION 

Basic earnings per share 

$ 

1.17

1.25

Diluted earnings per share 

Allowance for loan losses 

Deposits 

Shareholders’ equity 

Net interest income 

Provision for loan losses 

Non-interest income 

Non-interest expense 

4,263 

4,148 

  469,547 

 440,472 

55,723 

  54,771 

16,520 

  15,634 

487 

5,900 

630 

5,391 

15,602 

  14,593 

Net income attributable to Elmira Savings Bank 

4,337 

4,122 

Book value per share 

Cash dividend per share 

SELECTED RATIOS 

Return on average assets 

Return on average equity 

Shareholders’ equity to assets 

Dividend payout ratio 

Efficiency ratio 

OTHER SELECTED DATA 

Number of offices 

Number of automated teller machines 

1.26 

1.25 

16.74 

0.92 

1.19 

1.17 

16.53 

0.92 

0.76% 

7.77% 

9.72% 

  0.73% 

  7.43% 

  9.76% 

73.02% 

  77.31% 

69.59% 

  69.41% 

15 

14 

16 

14 

$5,213

$5,054

$3,665

$4,122

$4,337

Weighted average shares outstanding 

  2,722,243 

 2,707,491

Weighted average diluted shares outstanding 

  2,739,668 

 2,762,332

$3,604

$3,839

$3,222

$3,437

$2,765

2012 

2013 

2014 

2015 

2016

Page 6   :   Elmira Savings Bank   :   2016 ANNUAL REPORT 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTED FINANCIAL DATA

Consolidated Balance Sheets
Elmira Savings Bank and Subsidiaries

(in thousands, except for share and per share data) 

ASSETS 
Cash and due from banks 
Federal funds sold and other short-term investments 

Total cash and equivalents 

Securities available for sale, at fair value 
Securities held to maturity - fair value of $8,679 
   at December 31, 2016, and $9,010 at December 31, 2015 
Federal Reserve and Federal Home Loan Bank (FHLB) stock, at cost 

Loans held for sale 

Loans receivable 
Less: Allowance for loan losses 

Net Loans 

Premises and equipment, net 
Bank-owned life insurance 
Accrued interest receivable 
Intangible assets, net 
Goodwill 
Other assets 

Total assets 

LIABILITIES AND SHAREHOLDERS’ EQUITY 
Deposits 
Borrowings 
Other liabilities 

Total liabilities 

SHAREHOLDERS’ EQUITY 
Preferred stock, $1,000 liquidation value per issued share; 5,000,000 shares authorized; 
   10,000 shares issued at December 31, 2016 and at December 31, 2015 
Common stock, $1 par value; authorized 5,000,000 shares; 2,844,670 shares  
    issued at December 31, 2016 and 2,820,745 at December 31, 2015 
Additional paid-in capital 
Retained earnings 
Treasury stock, at cost - 98,118 shares at December 31, 2016 
    and December 31, 2015 
Accumulated other comprehensive (loss) income 

Total Elmira Savings Bank shareholders’ equity 
Noncontrolling interest 

Total shareholders’ equity 

Total liabilities and shareholders’ equity 

December 31, 
2016 

December 31,
2015

$ 

24,195  
99  

 24,294  

 32,581  

 8,519  
 9,811  

 3,597  

 455,931  
 4,263  

 451,668  

 12,634  
 13,592  
 1,552  
 20  
 12,320  
 2,862  

$ 

5,352  
 102  

 5,454  

 42,709  

 9,003  
 11,108  

 3,630  

 451,368  
 4,148  

 447,220  

 12,130  
 13,188  
 1,541  
 61  
 12,320  
 2,980  

$  573,450  

$ 

561,344  

 $469,547  
 42,000  
 6,180  

 $440,472  
 59,525  
 6,576  

 517,727  

 506,573  

 9,700  

 2,845  
 41,644  
 4,407  

 (2,907) 
 (19) 

 55,670  
 53  

 9,700  

 2,821  
 41,243  
 3,488  

 (2,907) 
 373  

 54,718  
 53  

 55,723  

 54,771  

 $573,450  

 $561,344 

Elmira Savings Bank   :   2016 ANNUAL REPORT   :   Page 7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Income
Elmira Savings Bank and Subsidiaries

(in thousands, except for per share amounts) 

INTEREST AND DIVIDEND INCOME 
Interest and fees on loans 
Interest and dividends on securities 
          Taxable 
          Non-taxable 

Years Ended December 31 
2015 

2014

2016 

$  19,056  

 $  18,418  

 $  17,709 

1,000  
832  

1,367  
949  

1,659 
899 

Total interest and dividend income 

   20,888  

   20,734  

   20,267 

INTEREST EXPENSE 
Interest on deposits 
Interest on borrowings 

Total interest expense                         

Net interest income 
Provision for loan losses 

3,055  
1,313  

4,368  

3,016  
 2,084  

5,100  

2,986 
1,869 

 4,855 

   16,520  
487  

   15,634  
 630  

   15,412 
407 

Net interest income after provision for loan losses 

   16,033  

   15,004  

   15,005 

NONINTEREST INCOME 
Service fees  
Gain on sale of loans held for sale 
Net gain on sale of securities  
Other service fees 
Earnings on bank-owned life insurance 
Other 

Total noninterest income                  

NONINTEREST EXPENSE 
Salaries and benefits 
Net occupancy 
Equipment 
Marketing and public relations 
Professional fees 
Other 

Total noninterest expense                

Income before income taxes 
Income taxes 

Net income 
Less: Net income attributable to noncontrolling interest 

1,420  
3,061  
180  
728  
403  
108  

1,471  
2,382  
 284  
716  
398  
140  

 5,900  

 5,391  

7,927  
1,416  
1,200  
794  
517  
3,748  

7,324  
1,383  
1,061  
832  
773  
3,220  

1,437 
 1,633 
422 
687 
404 
175 

4,758 

7,692 
1,416 
1,012 
884 
690 
2,809 

   15,602  

   14,593  

   14,503 

6,331  
1,989  

4,342  
5  

5,802  
1,675  

4,127  
5  

5,260 
1,590 

3,670 
5 

Net income attributable to Elmira Savings Bank 

 $  4,337  

 $  4,122  

 $  3,665 

Dividend on preferred stock 

900  

900  

900 

Income available to common shareholders 

 $  3,437  

 $  3,222  

 $  2,765 

Basic earnings per common share 
Diluted earnings per common share 

 $ 
 $ 

1.26  
1.25  

 $ 
 $ 

1.19  
1.17  

 $ 
 $ 

1.03 
0.99

Page 8   :   Elmira Savings Bank   :   2016 ANNUAL REPORT 

 
 
 
 
 
  
  
  
  
  
  
 
 
 
 
 
 
 
 
  
  
  
  
 
  
 
 
 
  
  
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
  
  
  
  
  
 
  
 
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
  
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
  
  
  
  
  
  
 
 
 
  
  
  
  
  
  
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
Consolidated Statements of Comprehensive Income
Elmira Savings Bank and Subsidiaries

(in thousands) 

Net income 

OTHER COMPREHENSIVE (LOSS) INCOME 

Net unrealized holding (losses) gains on securities available for sale 
Tax benefit (expense) 

Realized securities gains included in net income 
Tax expense 

Other comprehensive (loss) income, net of tax 

Comprehensive income 

Years Ended December 31, 

2016 

2015 

2014

$ 

4,337    

$  4,122    

$  3,665 

(459)    
177    
 (282)    
(180)    
70    
(110)    

(392)    

(493)    
191    
(302)    
(284)    
110    
(174)    

(476)    

757 
(293)
464 
(422)
163 
(259)

205 

 $  3,945    

$  3,646    

$3,870

Consolidated Statements of Shareholders’ Equity
Elmira Savings Bank and Subsidiaries

(in thousands, except for share 
and per share amounts)

Preferred
Stock

Common
Stock

Additional
Paid-in
Capital

Retained
Earnings

Treasury
Stock

Accumulated
Other
Comprehensive
Income (Loss)

Noncontrolling
Interest

Total

Balance at December 31, 2015 

$ 

9,700 

2,821  

41,243  

3,488  

(2,907) 

373  

53  

54,771 

Net income 

Other comprehensive loss 

Stock based compensation expense 

Restricted Stock Grants 
     (9,922 shares) 

Exercise of stock options, net 
    (14,003 shares) 

Cash dividend on preferred stock 

Cash dividend on common stock 
     ($.92 per share) 

 -  

-  

 -  

-  

 -  

-  

-  

 -  

 -  

 -  

 -  

-  

 274  

10  

(10) 

14  

137  

4,337  

-  

 -  

 -  

 -  

 -  

 -  

-  

(900) 

 -  

(2,518) 

 -  

 -  

 -  

 -  

 -  

-  

 -  

 -  

(392) 

 -  

 -  

 -  

-  

 -  

5  

-  

 -  

 -  

 -  

4,342 

(392)

 274 

 - 

151 

(5) 

(905)

-  

(2,518)

Balance at December 31, 2016 

$ 

9,700 

2,845  

41,644  

4,407  

(2,907) 

(19) 

53  

55,723

Elmira Savings Bank   :   2016 ANNUAL REPORT   :   Page 9

 
  
 
 
  
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
To the Board of Directors and Shareholders of Elmira Savings Bank

We have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), 

the consolidated balance sheets of Elmira Savings Bank and subsidiaries as of December 31, 2016 and 2015, and the 

related consolidated statements of income, comprehensive income, statements of shareholders’ equity, and cash flows 

(not presented herein) for each of the three years in the period ended December 31, 2016, and in our report dated March 

20, 2017, we expressed an unqualified opinion on those financial statements.  In our opinion, the information set forth 

in the accompanying consolidated financial statements is fairly stated, in all material respects, in relation to the financial 

statements from which it has been derived.

Cranberry Township, Pennsylvania

March 20, 2017

MARKET PRICE INFORMATION

The Bank’s common stock was first offered in March 

1985, and is now listed on the NASDAQ exchange under 

the symbol ESBK. This table summarizes the high and low 

market price for the Bank’s stock during 2016 and 2015.

Quarters 

  2016 

2015

High 

Low 

High 

Low

First   

20.55  

 16.83  

 23.00  

 19.99 

Second 

 20.10  

 18.06  

 20.82  

 19.43 

Third 

 21.50  

 18.85  

 20.81  

 19.05 

Fourth 

 22.25  

 18.50  

 21.13  

 18.41

ANNUAL SHAREHOLDERS’ MEETING
The Annual Shareholders’ Meeting will be held at 10:00 a.m. on April 25, 2017 at the 
Clemens Center, 207 Clemens Center Parkway, Elmira, NY 14901

SHAREHOLDER INQUIRIES
The Bank’s transfer agent is:
Computershare, Inc.
Computershare Investor Services
PO Box 30170, College Station, TX 77842
(800) 368-5948
•
The Bank’s Annual Report on Form 10-K will be furnished 
without charge upon written request to: 
Thomas M. Carr
President & Chief Executive Officer
Elmira Savings Bank
333 E. Water Street, Elmira, NY 14901

Page 10   :   Elmira Savings Bank   :   2016 ANNUAL REPORT 

 
 
 
 
 
ELMIRA SAVINGS BANK
Customer Endorsements

My wife and I could not be 
happier to be working with ESB.

Brett and Allyson, of Elmira, found 

themselves unexpectedly thrown into a 
house-hunt as first time homebuyers. Their 
experience with Elmira Savings Bank was 
one of professionalism, responsiveness, and 
kindheartedness. “My wife and I could not be 
happier to be working with ESB.”

The People’s Bank

Allyson and Brett Moore

We were very pleased with our experience 
and with the service we received from 
Bank employees.

Gagik and Zara, from Corning, first 

purchased their home in 2011 through 

Elmira Savings Bank, then returned in 2016 to 
refinance. Gagik stated, “we were very pleased 
with our experience and with the service we 
received from Bank employees.”

Gagik Parsamian and Zara Melkoumian

ELMIRA SAVINGS BANK
Customer Endorsements

Our dreams are being fulfilled because 
of your customer service, and we can’ t 
thank you guys enough for the time and 
effort you have given us.

Ryan and Charla, of Binghamton, came to 

Elmira Savings Bank for a construction 
loan. ESB was able to get them cleared to close 
their loan within two days of their approval. 
“Our dreams are being fulfilled because of your 
customer service, and we can’t thank you guys 
enough for the time and effort you have given 
us,” noted the Starlipers.

Ryan and Charla Starliper

The People’s Bank

I was very happy and could not believe 
everything went so smoothly with my 
experience at Elmira Savings Bank. 

Jodi was referred to Elmira Savings Bank 

by a Real Estate Agent who had been 
working with her as a first-time home buyer. 
With diligent efforts from Bank employees in 
Vestal, Elmira Savings Bank quickly processed 
her paperwork and Jodi closed within 45 
days. “I was very happy and could not believe 
everything went so smoothly with my 
experience at Elmira Savings Bank.”

Jodi Grant

ELMIRA SAVINGS BANK
Current Staff

Cory Eddy

Bonnie Elvidge

Kelly Ewanyk

Shanna Flint

Valerie Friedrich

Patricia Frisbie

Robin Gardner

Ilene Girardi

Bibi Hack-Kester

Kristin Haner

Thomas Hill

Malissa Hootman

Jennifer Hourihan

Rachel Houseknecht

Margaret Hurd

Christine Iles

Laura Ingle

Mercedes Jerzak

Judith F. Johnston

Kathleen Kelly

Keegan Knoll

Ellaminda Leader

Shaina Leister

Christina M. Losey

Trisha Luchaco

Colleen Manuel

Laurel Mareck

Cherry Merrill

Kimberly O’Dell

Jennifer Orr

Katherine Page

Christina Allen

Janette Allen

Amy Allshouse

Elizabeth Altmann

Theresa Andrus

Shannon J. Bailey

Dwayne Balcom

Kathleen Bange

Aimee S. Barton

Blair Beavers

Mary A. Becker

Allison Bellinger

April Branston

Joyelle Briggs

Amber R. Brimmer

Susan Campbell

Jennifer Canali

Andres Cardenas-Rivas

Alyssa Carlisle

Janet S. Caswell

Jennifer Catron

Jacqueline Louise Cecce

Brenda Cimakasky

Lindsey Clapper

Mary A. Cleary

Jessica Coates

Michele Corby

Tammi L. Cronin

William Brad Dennis

Tina Dittler

Rachel Dodge

Pamela Donovan

Nicholas Dutcher

Sarah Parker

Eileen Payne

James Pollen

Casandra Ponton

Hannah Qualey

 Steven Reed

 Courtney Reinhart

Laura Reynolds

Deborah M. Rockwell

Sharla R. Root

Kristin Sad

Heidi Saks

Denise Sarro

Taryn Schwartz

Jena Senefelder

Alexis Senkow

James E. Shippy

Amber Simms

Mark Simon II

Christine M. Smith

Vicky L. Smith

Christine Snyder

Jennifer Stampp

Desirea Sullivan

Rosemary Sullivan

Ashley Tallarida

Erin Thomas-Allen

Michelle M. Tilden

Suzanne Walsh

Alesia Whipple

Tracy Wiles

Jenna Wilson

Lori Ann Zahradka

The People’s Bank

Elmira Savings Bank   :   2016 ANNUAL REPORT   :   Page 13

ELMIRA SAVINGS BANK
Officers

Frank P. Spena, Jr.
Assistant Vice President

Christopher J. Giammichele
Senior Vice President 

Renee A. Wheeler
Vice President

Jennifer M. Murphy
Assistant Secretary

Gary O. Short
Senior Vice President

Deborah L. Adams
Assistant Vice President

FINANCE
Jason T. Sanford
Senior Vice President
Chief Financial Officer

John J. Stempin 
Vice President
Controller

Judy A. Woodruff
Assistant Vice President

HUMAN RESOURCES
Bradley V. Serva
Senior Vice President

Stacy Ward
Assistant Secretary

LENDING
Kevin J. Berkley
Executive Vice President
Senior Loan Officer

Robert W. Hazelton
Vice President

Kimberly A. Elliott
Assistant Vice President

Jason Sorochinsky
Vice President

Theresa A. Emo
Assistant Vice President

MANAGEMENT 
INFORMATION 
SYSTEMS
Joseph L. Walker
Vice President

John Strong
Assistant Vice President

Linda S. Confer
Assistant Treasurer

Phillip J. Collins
Assistant Vice President

Lorenda D. Gneo
Assistant Treasurer

OPERATIONS
Margaret A. Phillips
Vice President

RETAIL SERVICES
Donna J. Tangorre
Senior Vice President
Branch Administrator

Phylis A. Jensen
Assistant Treasurer

Debra S. Knowles
Assistant Treasurer

EXECUTIVE
Thomas M. Carr
President
Chief Executive Officer

Anne M. Lavancher
Assistant Secretary

ADVISORY SERVICES
Andrea C. Devon
Assistant Treasurer

AUDIT AND CONTROL
Joseph P. Klaiber
Vice President

Edith B. Harkness
Assistant Vice President

Jill M. McConnell
Assistant Secretary

CREDIT
Carrie L. Spencer
Vice President 

Susan M. Cook
Assistant Vice President

Amy Frisbie
Assistant Vice President

The People’s Bank

Page 14   :    Elmira Savings Bank   :   2016 ANNUAL REPORT 

ELMIRA SAVINGS BANK
Locations

Finger Lakes
Region

The People’s Bank

*ATM available at all locations except for the Vestal Loan Center.

MAIN OFFICE

ITHACA LOAN CENTER

333 East Water Street

301 East State Street

Elmira, NY 14902-9967

607-734-3374

Ithaca, NY 14850

607-257-3584

HORSEHEADS

COMMONS

2149 Grand Central Avenue

301 East State Street

Horseheads, NY 14845

607-734-3374 

Ithaca, NY 14850

607-272-1111

SOUTHPORT

SOUTH MEADOW

1136 Pennsylvania Avenue

702 South Meadow Street

Elmira, NY 14904

607-734-3374

Ithaca, NY 14850

607-272-2211

WEST ELMIRA

TRIPHAMMER

930 West Church Street

2300 North Triphammer Road

Elmira, NY 14905

607-734-3374 

Ithaca, NY 14850

607-257-8808

BIG FLATS

971 County Route 64

Big Flats, NY 14841

607-734-3374

MORAVIA

142 Main Street

Moravia, NY 13118

315-497-1300

ELMIRA HEIGHTS

VESTAL LOAN CENTER*

2075 Lake Road

3439 Vestal Parkway E.

Elmira Heights, NY 14903

607-734-3374

Vestal, NY 13850

607-729-0386

CORNING

WATKINS GLEN

19 East Market Street, Suite 101

712 N. Franklin Street

Corning, NY 14830

Watkins Glen, NY 14891

607-962-0812

607-535-4026

ERWIN

ARNOT MALL ATM

404 S. Hamilton Street

Entrance 4 - Center Court

Painted Post, NY 14870

Horseheads, NY 14845

607-936-1806

607-734-3374

Elmira Savings Bank   :   2016 ANNUAL REPORT   :   Page 15

 
The People’s Bank

www.elmirasavingsbank.com

Member FDIC  |  Equal Housing Lender

001CSN27B6