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Elmira Savings Bank

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Employees 51-200
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FY2017 Annual Report · Elmira Savings Bank
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The People’s Bank

Annual Report

2017

State Street Branch • Ithaca

ELMIRA SAVINGS BANK
Board of Directors

(Front row l-r) Kristin A. Swain, Retired Executive Director, The Rockwell Museum; John R. Alexander, Vice Chairman and Corporate 

Secretary of the Board & Managing Partner, Sayles & Evans; Katherine H. Roehlke, President & Chief Executive Officer, F.M. Howell 

& Company. (Back row l-r) Robert K. Lambert, President & Chief Executive Officer, Arnot Health; A. Scott Welliver, Chairman & 

Chief Executive Officer, Welliver; Thomas M. Carr, President & Chief Executive Officer; Donald G. Quick, Jr., Retired Partner, Mengel, 

Metzger, Barr & Co. LLP.; Michael P. Hosey, Chairman of the Board; Arie J. van den Blink, Chairman & Chief Executive Officer, The 

Hilliard Corporation. Not pictured: Marianne W. Young, President & Chief Executive Officer, Market Street Trust Company

ELMIRA SAVINGS BANK
Senior Officers

Pictured in the new Ithaca State Street Branch 

(left to right): Donna J. Tangorre, Senior Vice 

President & Retail Banking Manager; Kevin J. 

Berkley, Executive Vice President & Senior Loan 

Officer; Jason T. Sanford, Senior Vice President 

& Chief Financial Officer; Thomas M. Carr, 

President & Chief Executive Officer. 

Our Mission

THE MISSION OF ELMIRA SAVINGS BANK is to provide above 
average returns to our shareholders while providing a broad 
range of financial services that meet the needs of the individuals, 
businesses, and organizations of our community.  

The People’s Bank

We will achieve this through our commitment to:
•  Consistent and superior quality service for our customers.
•  A culture that incents employees to excel personally and 

professionally.

•  Leadership in and support for our community. 
•  Independence as a local community bank.

Thomas M. Carr
President & Chief Executive Officer

TO OUR
Shareholders

The People’s Bank

The year 2017 was defined by 

continued progress for Elmira 
Savings Bank in several key 
areas.  The Bank continued to produce 
strong financial results including 
improvements to net income, earnings 
per share, net interest margin and asset 
quality.  We completed a significant 
investment in our branch network 
in one of the strongest economies 
in upstate New York.  The capital of 
the Bank was restructured with the 
issuance of common stock and the 
repurchase of preferred stock.  We 
continued to work on our operations 
and processes by implementing a 
mortgage pipeline management 
system.  Finally, we continued to invest 
in technology to provide additional 
conveniences to our customers.

I am pleased to report that net income 
totaled $4.9 million for 2017 compared 
to $4.3 million for 2016.  This $514,000 
increase is the net result of a decrease 
in income tax expense of $1.6 million 
offset by a decrease in noninterest 
income of $463,000, an increase in 
provision for loan losses of $408,000 
and an increase in operating expenses 
of $282,000.  

The enactment of the Tax Cuts and Jobs 
Act on December 22, 2017 reduced our 
federal tax rate starting in 2018 from 
34% to 21%.  As a result, the Bank was 
required, under Generally Accepted 
Accounting Principles, to adjust our net 
deferred tax liability.  This resulted in 
a $1.2 million reduction of income tax 
expense for 2017.

Noninterest income declined by 
7.80% or $463,000, the result of 
lower gains on sale of mortgages 
combined with lower gains on sale of 
securities.  Gains on sale of mortgages 
declined by $360,000, the result of 

lower origination volume.  In 2016, we 
realized $180,000 of gains on sale of 
securities which was absent in 2017.

Basic and diluted earnings per share for 
the twelve months ended December 
31, 2017 were $1.28 per share for both, 
compared to $1.26 and $1.25 per share 
respectively for 2016.  We declared cash 
dividends of $0.92 per share which 
resulted in a dividend yield, based on 
our per share price, of over 4%, one of 
the highest in our industry.

The net interest margin, our largest 
source of revenue, was 3.32% for 2017 
compared to 3.21% for the same period 
in 2016.  

Total assets decreased by $18.9 million 
year-to-year to total $554.6 million 
at December 31, 2017.  This decrease 
was primarily in cash which declined 
by $16.4 million.  Loans increased by 
$2.7 million to total $458.6 million at 
December 31, 2017.

Our nonperforming assets decreased 
by $2.4 million or 45% to total $2.9 
million on December 31, 2017.  During 
the fourth quarter of 2017, the Bank 
settled a complex, multi-year, problem 
commercial loan.  We are pleased to be 
able to reduce our nonperforming loans 
and also truncate the ongoing expense 
with this loan workout.

Deposits totaled $456.8 million at 
December 31, 2017, a decrease of $12.8 
million.  The decline was due to one large, 
out of market customer withdrawing 
$25.0 million during the first quarter of 
the year.  Absent this transaction, deposits 
increased by $12.2 million.

Shareholders’ equity increased by 
$1.0 million to total $56.7 million at 
December 31, 2017.  This increase is 
the net effect of the common equity 

Page 4   :   Elmira Savings Bank   :    2017 ANNUAL REPORT 

raise of $9.5 million, the repurchase of 
the preferred stock which totaled $9.4 
million and the difference between net 
income and dividends.  Our common 
shares outstanding had a book value 
per share of $17.07 at December 31, 
2017, an increase of $0.33 per share 
from December 31, 2016.

We invested in our branch network 
in 2017 by completing our new full-
service branch located at 602 West 
State Street in Ithaca in May.  This 
historic rehabilitation was a major 
management focus for the last half of 
2016 and the first five months of 2017.  
The completed facility, showcased in 
this report, is the centerpiece of our 
franchise in Tompkins County.  The 
branch consists of a full-service Bank 
Branch of 2,100 square feet with two 
drive-through lanes, one of which 
includes a state of the art ATM.  

In addition to the Bank Branch, we have 
leasable space on the second floor.  
We also maintain control of several 
vacant parcels surrounding the State 
Street Branch that we look forward to 
developing in the future.  

During 2017 we restructured our capital, 
first in April with the successful private 
placement of 548,430 shares of common 
stock.  These shares were placed with 
select investors with no single investor 
acquiring more than 5% of total 
outstanding shares.  The proceeds from 
this issuance totaled $9.5 million.

In December, the Bank repurchased all 
of its shares of preferred stock that were 
outstanding.  The liquidation value of 
these shares was $10.0 million.  They 
also had a dividend rate of 9.00%.  The 
shares were repurchased at a discount 
of $600,000 with the total purchase 
price being $9.4 million.

We were able to repurchase these 
shares with the capital raised in 
the private placement of common 
stock.  After this transaction, the Bank 
maintained a core capital ratio of 8.5% 
as of December 31, 2017, significantly 
above the well-capitalized level 
established by Bank regulators.

The anticipated effect of retiring 
preferred shares will be to reduce the 
overall dividends paid out of earnings, 
increase the net income available to 
common shareholders, and improve 
the Bank’s tangible common equity 
ratio.  We were pleased to execute this 
repurchase and complete the second 
step of our capital strategy during 2017.

As mentioned, we continue to 
work on improving operations and 
processes and are pleased to have 
implemented a mortgage loan process 
management system to improve the 
time it takes us to process a mortgage 
loan from application to closing.  This 
effort began with an analysis of our 
2016 mortgage originations which 
provided us with key information to 
standardize our process and establish 
benchmarks.  The implementation of 
this system has produced early results 
that are encouraging.  In the first half 
of 2017, our mortgage turn time was 
approximately 60 days. By the 4th 
quarter of 2017, the average turn time 
was 44 days, an improvement of 16 days 
from application to closing.

Finally, we continued to invest in 
technology.  We recently continued 
expansion of our Electronic Banking 
Services through an upgrade to our Bill 
Pay Services, as well as expansion of the 
Touch ID and Passcode access within 
Mobile Banking. Bill Pay allows users 
to pay all of their bills through Online 
or Mobile Banking rather than setting 

up payments on multiple websites or 
paying by check. The latest version of 
Bill Pay features an updated look and 
streamlined efficiencies within Online 
Banking, as well as expanded abilities 
offered through Mobile Banking. 
Additionally, the Elmira Savings Bank 
Mobile Banking App was recently 
updated to allow users to access all 
functionalities of the App using a 
fingerprint or six-digit Passcode of 
their choice. 

As we look forward to 2018, we are 
dedicated to organically growing our 
business.  We are fortunate to have 
strong and expanding economies in our 
geographic footprint and will continue 
to focus on increasing our market share 
in these regions.

We will continue to invest in our staff 
and in technology to keep improving 
the quality and convenience of every 
customer interaction with our institution.

We have, and going forward will, benefit 
financially from changes in the federal 
tax code.  These changes have reduced 
our tax burden and will benefit our 
shareholders, customers and employees.  

We remain optimistic that regulatory 
relief will occur in a meaningful way 
and provide us with reductions in 
compliance-related burden.

We are determined to provide excellent 
service for our customers and strong 
financial results for shareholders.

We appreciate your loyal support as 
shareholders and look forward to 
continuing to build our business.

Thomas M. Carr
President and
Chief Executive Officer

Elmira Savings Bank   :   2017 ANNUAL REPORT   :   Page 5

Assets, Deposits, and Loans ($000)

Total Assets               Total Deposits            Total Loans

SELECTED FINANCIAL DATA

$514,325

$545,969

$397,733

$390,976

$422,561

$418,146

$561,344

$573,450

$554,560

(in thousands, except share and per share amounts) 

$469,547

$459,528

$456,762

$460,628

$440,472

$3,665

$454,998

$2,765

FINANCIAL STATEMENT HIGHLIGHTS 

2017 

2016

Assets 

$  554,560 

  573,450 

Loans (including loans held for sale) 

  460,628 

  459,528 

  2013 

2014 

2015 

2016 

2017

Per Share Data

Diluted Earnings Per Common Share

Cash Dividends Per Common Share

1.40

0.84

0.99

0.92

1.17

1.25

1.28

Diluted earnings per share 

0.92

0.92

0.93

Allowance for loan losses 

Deposits 

Shareholders’ equity 

Net interest income 

Provision for loan losses 

Non-interest income 

Non-interest expense 

Net income attributable to Elmira Savings Bank 

PER SHARE INFORMATION 

Basic earnings per share 

$ 

Book value per share 

Cash dividend paid per share 

SELECTED RATIOS 

Return on average assets 

Return on average equity 

Shareholders’ equity to assets 

Dividend payout ratio 

Efficiency ratio 

OTHER SELECTED DATA 

Number of offices 

Number of automated teller machines 

4,442 

4,263 

  456,762 

  469,547 

56,681 

16,548 

895 

5,437 

15,884 

4,851 

1.28 

1.28 

17.07 

0.93 

0.86% 

7.78% 

10.22% 

55,723 

16,520 

487 

5,900 

15,602 

4,337 

1.26 

1.25 

16.74 

0.92 

0.76% 

7.77% 

9.72% 

72.66% 

  73.02% 

72.25% 

  69.59% 

14 

14 

15 

14 

Weighted average shares outstanding 

  3,125,434 

2,722,243  

Weighted average diluted shares outstanding 

  3,140,893 

 2,739,668

  2013 

2014 

2015 

2016 

2017

Net Income ($000)

Net Income ($000)         Available to Common Shareholders

$5,054

$4,122

$4,337

$3,665

$3,839

$3,222

$3,437

$2,765

$4,851

$4,006

2013 

2014 

2015 

2016 

2017

Page 6   :   Elmira Savings Bank   :   2017 ANNUAL REPORT 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SELECTED FINANCIAL DATA

Consolidated Balance Sheets
Elmira Savings Bank and Subsidiaries

Assets 

$  554,560 

  573,450 

(in thousands, except for share and per share data) 

ASSETS 
Cash and due from banks 
Federal funds sold and other short-term investments 

Loans (including loans held for sale) 

  460,628 

  459,528 

Total cash and equivalents 

Securities available for sale, at fair value 
Securities held to maturity - fair value of $8,186 
    at December 31, 2017, and $8,679 at December 31, 2016 
Federal Reserve and Federal Home Loan Bank (FHLB) stock, at cost 

Loans held for sale 

Loans receivable 
Less: Allowance for loan losses 

Net income attributable to Elmira Savings Bank 

Net Loans 

Premises and equipment, net 
Bank-owned life insurance 
Accrued interest receivable 
Intangible assets, net 
Goodwill 
Other assets 

Total assets 

LIABILITIES AND SHAREHOLDERS’ EQUITY 
Deposits 
Borrowings 
Other liabilities 

Total liabilities 

SHAREHOLDERS’ EQUITY: 
Preferred stock, $1 par value; $1,000 liquidation value per issued share; 5,000,000 shares 
     authorized; 10,000 shares issued at December 31, 2017 and at December 31, 2016 
Common stock, $1 par value; authorized 5,000,000 shares; 3,410,622 shares  
     issued at December 31, 2017 and 2,844,670 shares at December 31, 2016 
Additional paid-in capital 
Retained earnings 
Treasury stock, at cost - 93,883 common shares and 10,000 preferred shares  
     at December 31, 2017 and 98,118 common shares at December 31, 2016 
Accumulated other comprehensive loss 

Total Elmira Savings Bank shareholders’ equity 
Noncontrolling interest 

Total shareholders’ equity 

Allowance for loan losses 

Deposits 

Shareholders’ equity 

Net interest income 

Provision for loan losses 

Non-interest income 

Non-interest expense 

PER SHARE INFORMATION 

Basic earnings per share 

Diluted earnings per share 

Book value per share 

Cash dividend paid per share 

SELECTED RATIOS 

Return on average assets 

Return on average equity 

Shareholders’ equity to assets 

Dividend payout ratio 

Efficiency ratio 

4,442 

4,263 

  456,762 

  469,547 

56,681 

16,548 

895 

5,437 

15,884 

4,851 

$ 

1.28 

1.28 

17.07 

0.93 

0.86% 

7.78% 

10.22% 

55,723 

16,520 

487 

5,900 

15,602 

4,337 

1.26 

1.25 

16.74 

0.92 

0.76% 

7.77% 

9.72% 

72.66% 

  73.02% 

72.25% 

  69.59% 

14 

14 

15 

14 

OTHER SELECTED DATA 

Number of offices 

Number of automated teller machines 

Weighted average shares outstanding 

  3,125,434 

2,722,243  

Weighted average diluted shares outstanding 

  3,140,893 

 2,739,668

December 31, 
2017 

December 31,
2016

$ 

7,800  
 97  

 7,897  

 24,056  

 8,039  
 10,221  

 1,999  

 458,629  
 4,442  

 454,187  

 16,772  
 13,982  
 1,497  
 -  
 12,320  
 3,590  

$ 

24,195  
 99  

 24,294  

 32,581  

 8,519  
 9,811  

 3,597  

 455,931  
 4,263  

 451,668  

 12,634  
 13,592  
 1,552  
 20  
 12,320  
 2,862  

$  554,560  

$ 

573,450  

$456,762  
 35,000  
 6,117  

$469,547  
 42,000  
 6,180  

 497,879  

 517,727  

 9,700  

 3,411  
 50,258  
 5,493  

 (12,202) 
 (31) 

 56,629  
 52  

 56,681  

 9,700  

 2,845  
 41,644  
 4,407  

 (2,907) 
 (19) 

 55,670  
 53  

 55,723  

Total liabilities and shareholders’ equity 

$  554,560  

$ 

573,450

Elmira Savings Bank   :   2017 ANNUAL REPORT   :   Page 7

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Income
Elmira Savings Bank and Subsidiaries

(in thousands, except for per share amounts) 

INTEREST AND DIVIDEND INCOME 
Interest and fees on loans 
Interest and dividends on securities 
          Taxable 
          Non-taxable 

Years Ended December 31 
2016 

2015

2017 

 $  18,971  

 $  19,056  

 $  18,418 

 965  
610  

1,000  
832  

1,367 
949 

Total interest and dividend income 

   20,546  

   20,888  

   20,734 

INTEREST EXPENSE 
Interest on deposits 
Interest on borrowings 

Total interest expense                         

Net interest income 
Provision for loan losses 

2,951  
1,047  

3,055  
1,313  

3,998  

 4,368  

3,016 
2,084 

5,100 

   16,548  
895  

   16,520  
487  

   15,634 
630 

Net interest income after provision for loan losses 

  15,653  

   16,033  

   15,004 

NONINTEREST INCOME 
Service fees  
Gain on sale of loans held for sale 
Net gain on sale of securities  
Other service fees 
Earnings on bank-owned life insurance 
Other 

Total noninterest income                  

NONINTEREST EXPENSE 
Salaries and benefits 
Net occupancy 
Equipment 
Marketing and public relations 
Professional fees 
Other 

Total noninterest expense                

Income before income taxes 
Income taxes 

Net income 
Less:  Net income attributable to noncontrolling interest 

1,485  
 2,701  
 -  
 739  
390  
122  

5,437  

 8,183  
 1,499  
1,278  
 884  
 720  
3,320  

 1,420  
 3,061  
180  
728  
403  
108  

5,900  

7,927  
1,416  
1,200  
794  
517  
3,748  

1,471 
2,382 
284 
 716 
398 
140 

5,391 

7,324 
 1,383 
1,061 
 832 
773 
3,220 

 15,884  

   15,602  

   14,593 

 5,206  
350  

4,856  
5  

6,331  
1,989  

4,342  
5  

5,802 
1,675 

4,127 
5 

Net income attributable to Elmira Savings Bank 

$  4,851  

 $  4,337  

 $  4,122 

Dividend on preferred stock 

845  

900  

900 

Income available to common shareholders 

 $  4,006  

 $  3,437  

 $  3,222 

Basic earnings per common share 
Diluted earnings per common share 

 $ 
 $ 

1.28  
1.28  

 $ 
 $ 

1.26  
1.25  

 $ 
 $ 

1.19 
1.17

Page 8   :   Elmira Savings Bank   :   2017 ANNUAL REPORT 

 
 
 
 
 
 
  
  
  
  
  
 
 
 
 
 
 
 
 
  
  
  
  
  
  
 
 
 
  
 
  
 
 
 
  
  
  
 
 
 
 
 
 
 
 
  
 
  
 
 
  
 
  
  
 
  
 
  
  
  
  
  
  
 
 
 
  
  
  
 
 
 
 
 
 
  
  
 
  
 
  
  
  
 
  
 
 
  
  
  
  
  
 
 
 
 
 
 
 
 
  
  
  
  
  
 
 
 
  
  
  
  
  
  
 
 
 
 
 
 
  
  
  
 
 
 
 
 
 
Consolidated Statements of Comprehensive Income
Elmira Savings Bank and Subsidiaries

(in thousands) 

Net income attributable to Elmira Savings Bank 

OTHER COMPREHENSIVE LOSS 

Net unrealized holding losses on securities available for sale 
Tax benefit 

Realized securities gains included in net income 
Tax expense 

Other comprehensive loss, net of tax 

Comprehensive income 

Years Ended December 31, 

2017 

2016 

2015

$  4,851   

$  4,337    

$  4,122    

(20)   
8   
 12   
-   
-   
-   

(12)   

(459)    
177    
(282)    
(180)    
70    
(110)    

(493) 
191  
(302)   
(284)
110  
(174) 

(392)    

(476)    

 $  4,839   

$  3,945    

$  3,646 

Consolidated Statements of Shareholders’ Equity
Elmira Savings Bank and Subsidiaries

(in thousands, except for share 
and per share amounts)

Preferred
Stock

Common
Stock

Additional
Paid-in
Capital

Retained
Earnings

Treasury
Stock

Accumulated
Other
Comprehensive
Loss

Noncontrolling
Interest

Total

Balance at December 31, 2016 

$  9,700  

2,845  

41,644  

4,407  

 (2,907) 

 (19) 

 53  

55,723 

Net income 

Other comprehensive loss 

Stock based compensation expense 

Issuance of common stock 
      (548,430 shares) 

Restricted stock grants (9,643 shares) 

Exercise of stock options, net 
       (7,879 shares) 

Repurchase of preferred stock 
       (10,000 shares) 

Issuance of treasury stock 
       (4,235 shares) 

Preferred stock repurchased - 
       noncontrolling interest 

Cash dividend on preferred stock 

Cash dividend on common stock 
       ($.93 per share) 

 -  

 -  

 -  

-  

 -  

 -  

 -  

-  

-  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 228  

 548  

8,327  

 10  

 (10) 

87  

 -  

(18) 

 -  

 -  

8  

 -  

 -  

 -  

-  

 -  

 4,851  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

-  

 -  

(9,400) 

 -  

 -  

(845) 

 105  

 -  

 -  

 -  

 -  

 (2,920) 

 -  

 (12) 

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

 -  

5  

 -  

 -  

 -  

 -  

 -  

4,856 

(12)

 228 

 8,875 

 - 

95 

 -  

(9,400)

 -  

87 

 (1) 

(5) 

 (1)

 (850)

 -  

 (2,920)

Balance at December 31, 2017 

 $  9,700  

3,411  

 50,258  

5,493  

 (12,202) 

(31) 

52  

 56,681

Elmira Savings Bank   :   2017 ANNUAL REPORT   :   Page 9

 
 
  
 
 
  
 
 
 
 
 
 
 
  
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
To the Board of Directors and Shareholders of Elmira Savings Bank

We have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), 

the consolidated balance sheets of Elmira Savings Bank and subsidiaries as of December 31, 2017 and 2016, and the 

related consolidated statements of income, comprehensive income, statements of shareholders’ equity, and cash flows 

(not presented herein) for each of the three years in the period ended December 31, 2017, and in our report dated 

March 19, 2018, we expressed an unqualified opinion on those financial statements.  In our opinion, the information set 

forth in the accompanying consolidated financial statements is fairly stated, in all material respects, in relation to the 

financial statements from which it has been derived.

Cranberry Township, Pennsylvania

March 19, 2018

MARKET PRICE INFORMATION

Quarters 

  2017 

2016

The Bank’s common stock was first offered in March 

1985, and is now listed on the NASDAQ exchange under 

the symbol ESBK. This table summarizes the high and low 

market price for the Bank’s stock during 2017 and 2016.

High 

Low 

High 

Low

First   

21.75  

 20.28  

 20.55  

 16.83 

Second 

 21.75  

 19.65  

 20.10  

 18.06 

Third 

 21.10  

 19.80  

 21.50  

 18.85 

Fourth 

 20.90  

 18.90  

 22.25  

 18.50

ANNUAL SHAREHOLDERS’ MEETING
The Annual Shareholders’ Meeting will be held at 10:00 a.m. on April 24, 2018 at the 
Clemens Center, 207 Clemens Center Parkway, Elmira, NY 14901

SHAREHOLDER INQUIRIES
The Bank’s transfer agent is:
Computershare, Inc.
Computershare Investor Services
PO Box 30170, College Station, TX 77842
(800) 368-5948
•
The Bank’s Annual Report on Form 10-K will be furnished 
without charge upon written request to: 
Thomas M. Carr
President & Chief Executive Officer
Elmira Savings Bank
333 E. Water Street, Elmira, NY 14901

Page 10   :   Elmira Savings Bank   :   2017 ANNUAL REPORT 

 
 
 
 
 
Ithaca State Street Branch

Elmira Savings Bank’s new Ithaca Branch is 

strategically located at the center of one of Ithaca’s 
busiest intersections. Originally built in the early 1900’s, 
602 West State Street had many business lives until 
Elmira Savings Bank renovated the building in 2017.

The exterior restoration of the building, depicted 
on the front and back covers, includes a renewed 
entrance canopy, an upgraded building envelope, 
new windows and sun shades for improved energy 
efficiency, extensive landscaping, and a brick and glass 
addition that brings a new, modern element to the 
historic structure. 

The People’s Bank

The modernized interior features state-

of-the-art banking workflow elements 
including hybrid teller lines, collaboration 
zones, a light-filled waiting area with customer 
courtesy bar, decorative lighting to foster 
wayfinding, and optimized acoustics to ensure 
privacy for customers. The result is a bright, 
lively, efficient and engaging commercial 
banking and office space experience that 
underscores the people-first brand of Elmira 
Savings Bank.

Ithaca State Street Branch

Elmira  Savings  Bank  was  presented  with  a  Pride  of 
Ownership  Award  from  the  Ithaca  Rotary  Club  and 
the  City  of  Ithaca  in  late  2017.  Elmira  Savings  Bank 
was  applauded  for  their  substantial  investment  in 
the  Ithaca  community  and  commitment  to  keeping 
Ithaca a great place to live and do business.

The People’s Bank

ELMIRA SAVINGS BANK
Employees

April Eggleston-Branston

Julia Evans

Kelly Ewanyk

Shanna Flint

Valerie Friedrich

Patricia Frisbie

Robin Gardner

Ilene Girardi

Kristin Haner

Thomas Hill

Malissa Hootman

Jennifer Hourihan

Rachel Houseknecht

Margaret Hurd

Laura Ingle

William Klinko

Keegan Knoll

Debra Sue Knowles

Brian Kunk-Czaplicki

Theresa Laney

Shaina Leister

Christina M. Losey

Trisha Luchaco

Colleen Manuel

Laurel Mareck

Julie May

Lindsey McCutcheon

Cherry Merrill

Rebecca Morehouse

Haley Mullins

Katie Murphy

Alexis Naylor

Kimberly O’Dell

Jessica Ober

Jennifer Orr

Sarah Parker

Eileen Payne

James Pollen

Hannah Qualey

Laura Reynolds

Deborah M. Rockwell

Sharla R. Root

Kristin Sad

Heidi Saks

Denise Sarro

Youngmi Schickel

Taryn Schwartz

Jena Senefelder

Mark Simon II

Christine Snyder

Jennifer Stampp

Tania-lynn Suhm

Desirea Sullivan

Ashley Tallarida

Erin Thomas-Allen

Michelle M. Tilden

Suzanne Walsh

Tracy Wiles

Tamara Williams

Jenna Wilson

Stacy Woodworth

Christina Allen

Amy Allshouse

Shannon J. Bailey

Dwayne Balcom

Kathleen Bange

Blair Beavers

Mary A. Becker

Allison Bellinger

Joyelle Briggs

Amber Brimmer

Marilynne Burchard

Alyssa Burdick

Marissa Butts

Susan Campbell

Alyssa Carlisle

Janet S. Caswell

Jennifer Catron

Jacqueline Cecce

Peter Chaney

Brenda Cimakasky

Daniel Cleary

Mary A. Cleary

Jessica Coates

Ashley Congdon

Michele Corby

Tammi L. Cronin

Kristie Cummings

Karen Dimmick

Tina Dittler

Rachel Dodge

Pamela Donovan

Nicholas Dutcher

The People’s Bank

Elmira Savings Bank   :   2017 ANNUAL REPORT   :   Page 13

EXECUTIVE
Thomas M. Carr

President

Chief Executive Officer

Anne M. Lavancher

Assistant Secretary

ADVISORY SERVICES
Andrea C. Devon

Assistant Treasurer

AUDIT AND CONTROL
Edith B. Harkness

Vice President

Jill M. McConnell

Assistant Secretary

COLLECTIONS
Amber Simms

Assistant Secretary

ELMIRA SAVINGS BANK
Officers

CREDIT
Carrie L. Spencer

Vice President 

Susan M. Cook

LENDING
Kevin J. Berkley

Executive Vice President

RETAIL SERVICES
Donna J. Tangorre

Senior Vice President

Senior Loan Officer

Retail Banking Manager

Assistant Vice President

Christopher J. Giammichele

Renee A. Wheeler

Senior Vice President 

Vice President

Amy Frisbie

Assistant Vice President

Gary O. Short

Linda S. Confer

Senior Vice President

Assistant Vice President

Frank P. Spena, Jr.

Assistant Vice President

Robert W. Hazelton

Kimberly A. Elliott

Vice President

Assistant Vice President

Jason Sorochinsky

Deborah French

Vice President

Assistant Vice President

John Strong

Assistant Vice President

Cory Eddy

Assistant Treasurer 

Lorenda D. Gneo

Assistant Treasurer

Christine Iles

Assistant Treasurer

Phylis A. Jensen

Assistant Treasurer

Ellaminda Leader

Assistant Secretary

FINANCE
Jason T. Sanford

Senior Vice President

Chief Financial Officer

John J. Stempin 

Vice President

Controller

Judy A. Woodruff

MANAGEMENT 

INFORMATION 

SYSTEMS
Joseph L. Walker

Vice President

Assistant Vice President

Phillip J. Collins

HUMAN RESOURCES
Bradley V. Serva

Senior Vice President

Stacy Ward

Assistant Secretary

Assistant Vice President

OPERATIONS
Margaret A. Phillips

Vice President

The People’s Bank

Page 14   :    Elmira Savings Bank   :   2017 ANNUAL REPORT 

ELMIRA SAVINGS BANK
Locations

Finger Lakes
Region

The People’s Bank

*ATM available at all locations except for the Vestal Loan Center.

MAIN OFFICE
333 East Water Street
Elmira, NY 14902-9967
607-734-3374

STATE STREET
602 West State Street
Ithaca, NY 14850
607-272-111

HORSEHEADS
2149 Grand Central Avenue
Horseheads, NY 14845
607-734-3374 

SOUTH MEADOW
702 South Meadow Street
Ithaca, NY 14850
607-272-2211

SOUTHPORT
1136 Pennsylvania Avenue
Elmira, NY 14904
607-734-3374

TRIPHAMMER
2300 North Triphammer Road
Ithaca, NY 14850
607-257-8808

WEST ELMIRA
930 West Church Street
Elmira, NY 14905
607-734-3374 

MORAVIA
142 Main Street
Moravia, NY 13118
315-497-1300

BIG FLATS
971 County Route 64
Big Flats, NY 14841
607-734-3374

VESTAL LOAN CENTER*
3439 Vestal Parkway E.
Vestal, NY 13850
607-729-0386

ELMIRA HEIGHTS
2075 Lake Road
Elmira Heights, NY 14903
607-734-3374

WATKINS GLEN
712 N. Franklin Street
Watkins Glen, NY 14891
607-535-4026

CORNING
19 East Market Street, Suite 101
Corning, NY 14830
607-962-0812

ARNOT MALL ATM
Entrance 4 - Center Court
Horseheads, NY 14845
607-734-3374

ERWIN
404 S. Hamilton Street
Painted Post, NY 14870
607-936-1806

Elmira Savings Bank   :   2017 ANNUAL REPORT   :   Page 15

 
The People’s Bank

www.elmirasavingsbank.com

Member FDIC  |  Equal Housing Lender

Design: PS Graphic Design

Cover Photography: Revette Photography

Interior Photography: Foto Forum

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