The Power of Human
and Digital Connection
2021 Annual Report
VALUES
TEAM
MEMBERS
PURPOSE
Our core values support our mission,
define our culture, and shape our future.
EXCELLENCE - We are relentless in our pursuit of excellence
and innovation, while staying true to our core values. We
strive to deliver a superior customer experience by building
long-term, positive relationships with our customers and
our communities.
INTEGRITY - We hold ourselves to the highest standards,
reflected by our everyday actions and attitudes. We are
transparent, respectful, and ethical in all our interactions
and work each day to earn the trust placed in us by our team
members, customers, shareholders, and community.
TEAMWORK - We work together to create a collaborative,
respectful, and caring environment where team members
feel supported and comfortable sharing and celebrating
diverse ideas. We recognize that the success of our
organization is a reflection of the dedication and pursuit
of excellence of the individuals making up our team.
PROFESSIONALISM - We are committed to providing
an environment that helps our team members develop
to their fullest potential through career and educational
advancement. We maintain an atmosphere that inspires
confidence and empowers our team members to be
their best and take ownership for providing solutions
and support to each other, our customers, and our
communities in a courteous and respectful manner,
striving for excellence with all of our interactions.
COMMUNITY - We are deeply committed to our
communities by supporting local businesses in their
pursuit of success and continually investing our time,
resources, and expertise. We support our community
organizations in their mission and stand beside them in
service. We celebrate the diverse cultures that are the
fabric of our communities.
About the Cover: Enterprise Bank is built on meaningful connections and trusting relationships with our team
members, customers, and the communities we serve. During an extremely challenging year amidst a continuing
global pandemic, we have reinvented how we serve each other and our customers, with unrelenting focus on the
power of connection that is at the core of who we are and what we do as a genuine community bank.
Dear friends,
With each year that passes and with every challenge
we face, Enterprise Bank grows stronger because we are
built on a lasting foundation. Over the past 33 years, we
have continually grown and navigated through changing
economic cycles by remaining committed to our core
values, our deep sense of mission and purpose, and our
focus on connection and meaningful relationships.
Despite the complexities and demands of the past year,
our Enterprise team remained committed to delivering
the excellent customer service for which we are known.
The challenges created by the COVID-19 pandemic high-
lighted the dedication and resilience of our dedicated bank
team. Relationships with our customers and community
were solidified as Enterprise team members demonstrated
what we have always known: it is our people that set
Enterprise apart.
Our Growth: Strong 2021
Over the past several years, Enterprise Bank has grown
stronger and is better positioned to serve our customers
and communities. Despite the ongoing challenges created
by the pandemic, 2021 was a year of strong growth and
progress for Enterprise Bank. We posted our 129th
consecutive profitable quarter and increased the
shareholder dividend for the 30th consecutive year.
We are proud to share with you these financial
highlights for 2021:
Net income was $42.2 million, or $3.50 per diluted share,
Total assets grew by 11% and ended 2021 at $4.45 billion,
Total customer deposits grew by 14% and ended 2021
at $3.98 billion,
Total loans grew by 8% and amounted to $2.85 billion
at year end (net of PPP loans),
Total wealth assets under management grew by 7%
and amounted to $1.04 billion at year end, and
Total wealth management fees increased by 17%.
As expected, loan volume and growth in early 2021 were
modest; however, growth increased in the second half of
the year and resulted in $220 million in loan growth for all
of 2021 (excluding PPP loans). Specifically, $195 million of
this growth came in the third and fourth quarters.
Our 26th branch location opened in North Andover in
January 2021, and in August, we had an enthusiastic
reception for customers and community leaders. Also in
August, we relocated our Lawrence branch to an end cap
unit within its original building; this new location offers
our customers not only a larger interior space, but also a
drive-up window. We began the process of relocating our
Lexington branch in 2021 and we completed this relocation
in March of 2022, moving from Bedford Street to 1666
Massachusetts Avenue. This new Lexington location is
in the heart of downtown, and our customers now have
dedicated parking and an ATM vestibule.
In the spring of 2022, we will open our 27th branch location
at 10 Michels Way in Londonderry, New Hampshire.
We will have two drive-up lanes, a drive-up ATM, 28
dedicated parking spaces, and an open concept lobby
with pods to provide areas for personalized service.
W
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OUR PURPOSE
TO MAKE A POSITIVE DIFFERENCE
IN THE LIVES OF THE INDIVIDUALS,
BUSINESSES, AND COMMUNITIES WE
SO PASSIONATELY SERVE. TO PLAY
AN ACTIVE ROLE IN MAKING EVERY
COMMUNITY IN WHICH WE
OPERATE A BETTER PLACE TO
LIVE AND WORK.
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Our People: Resilient in Every Way
Since our inception, we have never witnessed the level
of resilience, fortitude, teamwork, and respect that we
have seen in our Enterprise team members over the
past two years. In the face of innumerable obstacles, our
proactive team members have been able to pivot, adapt,
and deliver.
Far more than the buildings in which we work and the
services we provide, the heart and soul of Enterprise
Bank has always been our people and their steadfast
commitment to both meaningful relationships and
attentive service to each other, to our customers, and
to the communities we serve. These solid relationships
are the key to our success; they make Enterprise Bank
all that we are.
As a proof of our commitment to these relationships,
Enterprise Bank was recognized in 2021 by the Boston
Globe for the 10th consecutive year as one of the “Top
Places to Work” among large-sized companies. Of the
40 companies recognized in this category, we were
ranked 4th. In January of 2022, our Enterprise was
named among the top workplaces in the entire country
by Energage, the company that conducts the Boston
Globe’s Top Places to Work survey. Our Enterprise ranked
number nine among employers with 500-999 team
members in the National Top Workplaces USA survey.
Earning these recognitions, while navigating through
a pandemic, demonstrates the outstanding character
and people-first focus of each and every one of the 560
Enterprise team members whom we proudly call family.
Our Customers: Relationships,
Not Transactions
Our customers are part of our Enterprise Bank family.
We are deeply grateful for their trust in us, a trust we
work hard to earn every day. Our team members
have gone the extra metaphorical mile to exceed
customer expectations during challenging times.
Throughout the pandemic, our team members have
employed their cross-training, flexibility, and passion
to ensure that we were able to provide excellent and
critically supportive service to our customers, while
adhering to safety practices.
2
When our community’s businesses and non-profit
organizations were hit hard by COVID-19 circumstances,
they needed us to step up. During 2020 and 2021,
Enterprise Bankers from all departments worked
industriously, at times around the clock, with local
businesses and non-profits to process three rounds of
the Paycheck Protection Program (PPP) federal financial
relief loans. They then followed up to ensure the funds
were delivered and later checked in to confirm the
organizations had completed the proper steps for the
loans to be forgiven. Over the past two years, Enterprise
Bank was a top provider of PPP loans among all financial
institutions in our region, generating over 4,000 PPP loans
totaling more than $700 million. These loans provided
desperately needed relief to our most adversely impacted
customers. As a result of our efforts, these PPP funds
saved thousands of jobs in local businesses and non-profit
organizations in the Massachusetts and New Hampshire
communities we serve.
These efforts are a reflection of the passion we have to
serve our customers and our communities. Our customers
know that we truly value and care about them, and
they recognize and appreciate the personal attention,
accessibility, and unique service that they receive at
Enterprise Bank.
Our Capabilities: High Tech,
High Human Touch
Our strong capabilities differentiate Enterprise Bank from
other financial institutions. Our expertise in commercial
lending, residential lending, cash management, digital
banking, wealth management, and insurance, combined
with our high service level, make us bankers who truly
care about our customers. We continue to invest in our
team members, branches, products, and technology so
that we will adapt and evolve to improve our customers’
experience.
At Enterprise Bank, technology enables us to strengthen
the human connection and meaningful relationships we
have with our valued customers, while also maintaining
attentive, personal service that differentiates Enterprise
Bank from other banks. We continue to expand and
enhance our digital capabilities so that interactions—
whether in person at one of our branches, online, or
through a mobile app—are faster, easier, and secure.
These technologies allow our customers to access their
financial information on their own terms.
Our continued progress, growth, pursuit of excellence,
and deep sense of fiduciary duty to you germinate from
the example, vision, mindset, and leadership of our
Board of Directors. Our Board operates with the highest
standard of diligence, thoughtfulness, responsibility,
and appreciation for each Board member’s perspective,
and this has set the overall culture and mindset of
our Enterprise.
On behalf of the entire Enterprise Bank Board of Directors
and team, we sincerely thank our fellow team members,
our customers, our communities, and our shareholders.
With mutual support and trust in Enterprise Bank, we
stand strong and well-positioned for the future.
When we work together, there is nothing that we
cannot accomplish.
With deep gratitude,
Richard W. Main
President
George L. Duncan
Chairman
Jack Clancy
Chief Executive Officer
Our Community: Passion and Commitment
Enterprise Bank and our team members continue to support
our communities with passion and commitment. As a
bank deeply invested in our communities, we supported
more than 350 non-profit organizations in 2021 with
our annual charitable giving and our ongoing community
involvement, including through our Enterprise Bank
Non-Profit Collaborative speaker series.
Our team members purposefully serve non-profits.
Through volunteerism, either by serving on committees
and boards, or participating in community events, our
team members give their time, talent, and treasure. Our
commitment to our community addressed social and
racial justice through our other speaker series, the Series
for Racial Equity and Inclusion that we provided with other
community partners. Through active community service,
our team members grow as individuals by learning from
the experience they receive, and they connect to the needs
and leadership in our communities. All of this benefits
our Enterprise.
In 2021 Enterprise Bank was once again recognized for
our philanthropy and community leadership at Boston
Business Journal’s virtual Corporate Citizenship Summit.
Enterprise Bank was ranked #3 for the highest average
hours (35.95 per team member) in community service
and #51 of the largest corporate donors in Massachusetts.
Looking Ahead: Positioned for the Future
At Enterprise Bank, we constantly challenge ourselves
to adapt and evolve while adhering to the enduring core
values and principles of our institution: integrity, community,
excellence, teamwork, and professionalism. These are our
founding principles on which our long-term growth and
success are based.
Rooted in these principles is our “people first” culture.
We will continue to anticipate and then meet the
changing needs of our customers and communities.
As we emerge from the pandemic years, the course
ahead is clear: Enterprise Bank will continue our
ongoing long-term focus, our organic growth,
our consistent geographic expansion into new
communities, and our steadfast commitment to
remain an independent community bank.
3
Selected Financial Data
Year Ended December 31
2021
2020
2019
2018
2017
EARNINGS DATA
Net interest income
Provision for credit losses
Net interest income after provision
for credit losses
Non-interest income
Non-interest expense
Income before income taxes
Provision for income taxes
$
141,556
$
130,134
(dollars in thousands, except per share data)
115,857
$
$
108,835
1,770
139,786
18,107
102,135
55,758
13,587
12,499
117,635
17,247
93,254
41,628
10,172
1,180
114,677
16,319
86,415
44,581
10,381
2,250
106,585
11,990
80,878
37,697
8,816
$
97,522
1,430
96,092
15,674
76,145
35,621
16,228
Net income
$
42,171
$
31,456
$
34,200
$
28,881
$
19,393
COMMON SHARE DATA
Diluted earnings per share
Book value per share at year end
Dividends paid per share
Diluted weighted average
shares outstanding
$
$
3.50
28.82
0.74
$
$
2.64
28.01
0.70
$
$
2.89
25.09
0.64
$
$
2.46
21.80
0.58
12,051,293
11,919,508
11,829,818
11,750,462
$
$
1.66
19.97
0.54
11,651,763
YEAR END BALANCE SHEET AND OTHER DATA
Total assets
$ 4,447,819
$ 4,014,324
$ 3,235,049
$ 2,964,358
$ 2,817,564
Wealth assets under management(1)
1,041,409
976,502
914,301
797,895
842,155
Total assets under management
$ 5,489,228
$ 4,990,826
$ 4,149,350
$ 3,762,253
$ 3,659,719
Interest-earning deposits with banks
$ 403,004
$
213,146
$
23,867
$
19,255
$
14,496
Total investment securities
Total loans(2)
Allowance for credit losses
Customer deposits
Wholesale funding(3)
Subordinated debt
Total stockholders’ equity
RATIOS
958,215
2,849,182
47,704
583,049
2,630,790
44,565
505,255
432,921
2,565,459
2,387,506
33,614
33,849
3,980,239
3,476,268
2,786,730
2,507,999
5,479
58,979
346,895
79,769
73,744
334,426
96,173
14,872
296,641
1.10%
12.31%
1.31%
9.17%
22.07%
157,275
14,860
255,297
1.00%
12.15%
1.42%
8.61%
23.48%
405,206
2,269,904
32,915
2,293,872
236,490
14,847
231,810
0.73%
8.58%
1.45%
8.23%
32.14%
Return on average total assets
Return on average stockholders’ equity
Allowance for credit losses to total loans(4)
Stockholders’ equity to total assets
Dividend payout ratio
0.98%
12.49%
1.67%
7.80%
21.08%
0.82%
9.95%
1.69%
8.33%
26.52%
(1) Wealth assets under management are not carried as assets on the Company’s Consolidated Balance Sheet, and as such, total assets under management is not a financial
measurement recognized under U.S. Generally Accepted Accounting Principals. Please refer to the Company’s Form 10-K for more information.
(2) Balance has been adjusted to exclude PPP loans, net of $71.5 million and $443.1 million at December 31, 2021, and 2020, respectively.
(3) Wholesale funding consists of brokered deposits and borrowed funds.
(4) Ratio has been adjusted to exclude PPP loans, net of $71.5 million and $443.1 million at December 31, 2021, and 2020, respectively. The actual allowance to total loans ratio
was 1.63% and 1.45% at December 31, 2021, and 2020, respectively.
4
Our
Culture
We are committed to a caring workplace that recognizes the importance
of making a meaningful, positive difference in the lives of our team mem-
bers, customers, and communities.
Since our inception, Enterprise Bank
caring workplace that recognizes the
There is nothing more valuable to
has been deeply committed to the
importance of making a meaningful,
us than our people, who have made
growth, success, and well-being of
positive difference in the lives of
Enterprise what it is today and will
our team members, fiercely embracing
our team members, customers, and
continue to be our greatest asset and
a people-first philosophy that is
communities.”
ingrained in the culture that we live
and breathe every day. This culture
begins with creating a workplace
where we respect and care for each
other in a positive and rewarding
environment.
Our culture is reflected in Enterprise
Bank’s recognition by the Boston
Globe for 10 consecutive years as
one of the Top Places to Work in
Massachusetts. In 2021, we were
ranked #4 among 40 large-sized
Our focus on culture includes an
companies in this category, and more
what sets us apart from every other
bank. We are truly a family—united
by our core values of integrity,
community, excellence, teamwork
and professionalism—and this
ongoing recognition is a reflection
of the spirit and purpose on which
our Enterprise operates.
emphasis on Diversity, Equity, and
than once we have been named
We thank every one of our Enterprise
Inclusion (DEI), reflected in our DEI
the #1 place to work. Of the many
Bank team members for truly making
value statement: “At Enterprise Bank,
recognitions we have earned over the
a difference in our Enterprise and in
people and relationships come first.
past 33 years, none is more important
our communities.
We encourage and foster a culture
than this one, because it came directly
of diversity, equity, and inclusion,
from our team members and their
where everyone feels valued and
experience at Enterprise.
respected. We are committed to a
5
Our
Community
AS A GENUINE COMMUNITY BANK, OUR STATED PURPOSE IS “TO
MAKE A POSITIVE DIFFERENCE IN THE LIVES OF THE INDIVIDUALS,
BUSINESSES, AND COMMUNITIES WE SO PASSIONATELY SERVE,
AND TO PLAY AN ACTIVE ROLE IN MAKING EVERY COMMUNITY
IN WHICH WE OPERATE A BETTER PLACE TO LIVE AND WORK.”
6
Enterprise Bank supported more than 350 non-profit organizations in
2021 with our annual charitable giving and ongoing community involvement.
As a result, in 2021 Enterprise Bank was once again recognized for our
philanthropy and community leadership at Boston Business Journal’s
Corporate Citizenship Summit. The Bank was ranked #3 for the highest
average hours (35.96 per team member) in community service, as well
as #51 of the largest corporate donors in Massachusetts.
Now in its 14th year, the Non-Profit
Deeply committed to Diversity,
CollaborativeSM provides invaluable
Equity, and Inclusion (DEI) progress
support to our region’s non-profit
in our Bank and in our community, we
organizations, including a free
continued the conversation regarding
ongoing educational seminar series
social and racial justice through our
addressing topics ranging from board
seminar Series for Racial Equity and
development and strategic planning
Inclusion.
At Enterprise Bank, we believe that
business should be a force for good,
serving a social purpose and making
a positive contribution to society.
As a true community bank, we
consider it both our privilege
and responsibility to give back
in meaningful ways.
to inclusion and fundraising. In
2021, we held four well-attended
virtual seminars open to members
of the community and non-profit
organizations: “Using Data to
Advance Equity in our Community
During the Pandemic and Moving
Forward,” “Getting Started with
Grant Writing,” “Stress to Strength:
Leveraging Your Experience, Identity,
and Values to Build Resilience and
Gain Hope,” and “The Time is Now
to UnErase LGBTQ History.”
AT ENTERPRISE BANK, WE
BELIEVE THAT BUSINESS SHOULD
BE A FORCE FOR GOOD, SERVING
A SOCIAL PURPOSE AND MAKING
A POSITIVE CONTRIBUTION
TO SOCIETY.
7
Serving
Our Customers
Enterprise Bank is built on human
As part of our ongoing digital evolution,
in all areas—commercial and
connection and meaningful, trusting
in 2021 the Bank launched real-time
residential lending, cash management,
relationships with our customers. As
alerts, giving our customers immediate
digital banking, wealth management,
many business and personal clients
updates on relevant financial events,
and insurance—to enhance the
have transitioned to remote/at-home
such as a low balance, pending loan
high-touch foundation on which our
operations, Enterprise Bankers have
payment, or a suspicious transaction.
Enterprise is based.
Whether in person or through
electronic communication, we are
committed to ensuring that even
through a pandemic, relationships
with our customers grow stronger
every day.
assisted them every step of the
Bank customers can also now view
way. They have helped them set up
bank documents and account state-
and adapt to new technologies and
ments directly from their mobile
products to enable them to succeed
app. We also expanded the use of
in this new environment, such as
DocuSign® to enable customers to
using Express Deposit to securely
receive and sign many documents
and conveniently deposit checks
electronically, both from their PCs
from their home or office. Our team
and their mobile devices.
members spend as much time as
needed on the phone or video
conferencing to ensure our customers
are comfortable and confident with
the technology created to make their
banking easier. Enterprise Bankers
make it a priority to reach out to our
valued customers frequently to ensure
they feel connected and supported,
saying, “You matter to us. We’re in
this with you. How can we help?”
Our commitment to our bank branches
is as strong as ever, with redesigned
spaces and elevated training for
our branch Relationship Bankers,
who are skilled and well-versed
in Enterprise Bank’s products,
technology, and services, operating
as skilled consultative bankers.
Understanding that nothing can
replace genuine human connection,
our Bankers leverage high technology
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9
Our
Commitment
to Diversity,
Equity, and
Inclusion
DEEPLY COMMITTED TO DIVERSITY, EQUITY, AND INCLUSION (DEI)
IN OUR BANK AND IN OUR COMMUNITY, ENTERPRISE BANK WAS
FOUNDED ON THE CORE PRINCIPLES OF FAIRNESS, EQUITY, RESPECT,
INCLUSION, AND LOVE.
10
Our commitment is reflected in our DEI value statement: “At Enterprise
Bank, people and relationships come first. We encourage and foster a
culture of diversity, equity, and inclusion, where everyone feels valued
and respected. We are committed to a caring workplace that recognizes
the importance of making a meaningful, positive difference in the lives of
our team members, customers, and communities.”
With diversity comes unique
In 2021, Enterprise Bank proudly
Through our ongoing commitment
perspectives that shape our culture.
observed Juneteenth, addressed the
to DEI, all of us at Enterprise Bank
Our Multicultural Alliance, a cross-
increase of anti-Asian racism, and
seek to create positive change in
functional team of ambassadors
established the Pride C.O.R.P.S.
our community, working together
within the bank, promotes diversity
(Community of Respecting People’s
to overcome a history of injustice
and shares ideas to help celebrate
Sexuality & Gender)—an LGBTQ+
toward a more inclusive and equitable
our differences while seeking
team member resource group—joining
future for all.
connections through intercultural
our Veterans and Working Parents
conversations, awareness, and
resource groups and our Multicultural
respect. Our Inclusion Council—
Alliance and Inclusion Council.
established in 2020 to help influence
The purpose of these groups is to
and impact positive change towards
ensure that all Enterprise Bank team
social justice and inclusivity within
members are represented and have
the communities we serve—took a
a voice.
leadership role in presenting “The
Series on Racial Equity and Inclusion,”
a community series with the goal
to create a safe space to promote
constructive engagement and
broaden our perspectives. In 2021
we partnered with local organizations,
hosting three thought-provoking
presentations for the community:
“Diversity and Inclusion in the
Workplace,” “Make Room for Us:
Changing the Racial Composition
and Culture of Your Board,” and
“Courageous Conversations.”
In 2021 our Non-Profit CollaborativeSM,
which provides support to our
region’s non-profit organizations,
presented “The Time is Now to
UnErase LGBTQ History,” featuring
Debra Fowler, Co-Founder and
Executive Director of History
UnErased, an education non-profit
dedicated to helping K-12 schools
bring LGBTQ history into the
mainstream curriculum to ensure
all students learn and understand a
more empowering reflection of “we
the people.”
EQUITY
RESPECT
FAIRNESS
11
General Counsel
Gallagher & Cavanaugh, LLP
SEC & Regulatory Counsel
Hunton Andrews Kurth LLP
Financial Consultant
Raymond L. Anstiss, Jr., CPA
Advisor to the
Enterprise Wealth Management
Committee
Marcia S. Wagner, Esquire
Advisor to the
Technology Committee
Matthew Ferm, Managing Partner -
Harvard Partners, LLP
Honorary Board Members
Kathleen M. Bradley
Nancy L. Donahue
Lucy A. Flynn
Eric W. Hanson
John P. Harrington
Arnold S. Lerner
Enterprise Bancorp, Inc. and Enterprise Bank
Board of Directors
George L. Duncan
Founder and Chairman of the Board
James F. Conway III
Vice Chairman and Lead Director
of the Board
Former President,
Chief Executive Officer and Chairman,
Courier Corporation
John A. Koutsos
Secretary of the Board
President, Alec’s Shoe Store, Inc.
Luis M. Pedroso
Assistant Secretary of the Board
Co-Founder, President, and
Chief Executive Officer,
Accutronics, Inc.
Kenneth S. Ansin
President, Ansin Consulting Group
Gino J. Baroni
Owner and Managing Principal,
Trident Project Advantage Group
John P. Clancy, Jr.
Chief Executive Officer,
Enterprise Bank
John R. Clementi
Chief Executive Officer,
Longview Development, LLC
Former President, Plastican, Inc.
Dr. Carole A. Cowan
Former President,
Middlesex Community College
Normand E. Deschene
Former Chief Executive Officer,
Wellforce
John T. Grady, Jr.
Managing Partner, JTG Partners, LLC
Mary Jane King
President, Conway Management
Company
Joseph C. Lerner
Managing Partner, 819 Energy, LLC
Shelagh E. Mahoney
Owner and Chief Executive Officer,
Eastern Salt Company, Inc.
Richard W. Main
President, Enterprise Bank
Dr. Jacqueline F. Moloney
Chancellor,
University of Massachusetts Lowell
Michael T. Putziger
Chairman, WinnCompanies
Carol L. Reid
Former Corporate Controller
and Chief Accounting Officer,
Avid Technology, Inc.
Nickolas Stavropoulos
Former President and
Chief Operating Officer,
Pacific Gas and Electric Company
Anita R. Worden
Former Co-Founder,
Chief Executive Officer and Director,
Yaskawa Solectria Solar
12
222 Merrimack Street, Lowell, MA 01852 • 978-459-9000
26 Convenient Locations in:
MASSACHUSETTS:
Acton
Andover
Billerica (2)
Chelmsford (2)
Dracut
Fitchburg
Lawrence
Leominster
Lexington
Lowell (2)
Methuen
North Andover
Tewksbury (2)
Tyngsborough
Westford
NEW HAMPSHIRE:
Derry
Hudson
MANCHESTER
MANCHESTER
MANCHESTER
AUBURN
AUBURN
AUBURN
CHESTER
CHESTER
CHESTER
BEDFORD
BEDFORD
BEDFORD
SANDOWN
SANDOWN
SANDOWN
MERRIMACK
MERRIMACK
MERRIMACK
LONDONDERRY
LONDONDERRY
LONDONDERRY
LONDONDERRY
LITCHFIELD
LITCHFIELD
LITCHFIELD
DERRY
DERRY
DERRY
HAMPSTEAD
HAMPSTEAD
HAMPSTEAD
ATKINSON
ATKINSON
ATKINSON
PLAISTOW
PLAISTOW
PLAISTOW
Communities with
branch locations
are shown in gold.
Our 27th branch will be
in Londonderry, NH.
HOLLIS
HOLLIS
HOLLIS
NASHUA
NASHUA
NASHUA
ASHBY
ASHBY
ASHBY
TOWNSEND
TOWNSEND
TOWNSEND
PEPPERELL
PEPPERELL
PEPPERELL
DUNSTABLE
DUNSTABLE
DUNSTABLE
G
G
G
N
N
N
Y
Y
Y
T
T
T
WINDHAM
WINDHAM
WINDHAM
SALEM
SALEM
SALEM
HUDSON
HUDSON
HUDSON
HAVERHILL
HAVERHILL
HAVERHILL
GROVELAND
GROVELAND
GROVELAND
PELHAM
PELHAM
PELHAM
METHUEN
METHUEN
METHUEN
GEORGETOWN
GEORGETOWN
GEORGETOWN
DRACUT
DRACUT
DRACUT
LAWRENCE
LAWRENCE
LAWRENCE
BOXFORD
BOXFORD
BOXFORD
NORTH
NORTH
NORTH
ANDOVER
ANDOVER
ANDOVER
LOWELL
LOWELL
LOWELL
ANDOVER
ANDOVER
ANDOVER
H
H
H
G
G
G
U
U
U
O
O
O
R
R
R
O
O
O
B
B
B
S
S
S
FITCHBURG
FITCHBURG
FITCHBURG
LUNENBURG
LUNENBURG
LUNENBURG
GROTON
GROTON
GROTON
WESTFORD
WESTFORD
WESTFORD
CHELMSFORD
CHELMSFORD
CHELMSFORD
TEWKSBURY
TEWKSBURY
TEWKSBURY
MIDDLETON
SHIRLEY
SHIRLEY
SHIRLEY
AYERAYER
AYER
BILLERICA
BILLERICA
BILLERICA
NORTH
NORTH
NORTH
READING
READING
READING
N
N
N
O
O
O
T
T
T
G
G
G
W I L M I N
W I L M I N
W I L M I N
READING
READING
READING
ASHBURNHAM
ASHBURNHAM
ASHBURNHAM
WESTMINSTER
WESTMINSTER
WESTMINSTER
N
N
N
O
O
O
T
T
T
G
G
G
L I N
L I N
L I N
R
R
R
U
U
U
B
B
B
WOBURN
LEXINGTON
LEXINGTON
LEXINGTON
WALTHAM
WALTHAM
WALTHAM
HARVARD
HARVARD
HARVARD
LITTLETON
LITTLETON
LITTLETON
CARLISLE
CARLISLE
CARLISLE
LEOMINSTER
LEOMINSTER
LEOMINSTER
LANCASTER
LANCASTER
LANCASTER
BOXBOROUGH
BOXBOROUGH
BOXBOROUGH
ACTON
ACTON
ACTON
BEDFORD
BEDFORD
BEDFORD
PRINCETON
PRINCETON
PRINCETON
STERLING
STERLING
STERLING
BOLTON
BOLTON
BOLTON
STOW
STOWSTOW
CONCORD
CONCORD
CONCORD
MAYNARD
MAYNARD
MAYNARD
LINCOLN
LINCOLN
LINCOLN
Investor Relations
Enterprise Bancorp, Inc.
222 Merrimack Street, Lowell, MA 01852
Londonderry (coming 2022)
978-459-9000 • shareholders@ebtc.com
Nashua (2)
Pelham
Salem
Windham
Transfer Agent and Registrar
Shareholders who have questions regarding their ownership of
Enterprise Bancorp, Inc. stock should contact our transfer agent:
Computershare Investor Services
PO Box 505000, Louisville, KY 40233
888-218-4390
info@ebtc.com • EnterpriseBanking.com
The common stock of Enterprise Bancorp, Inc. is traded on the NASDAQ Stock Market under the symbol “EBTC.”
COMMUNITY
TEAM
MEMBERS
CUSTOMERS
SHAREHOLDERS
EnterpriseBanking.com
002CSNCA0D